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Nova Ljubljanska Banka

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FY2020 Annual Report · Nova Ljubljanska Banka
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Annual Report 2020

Annual Report 2020

Contents

Statement by the Management Board of NLB 

Statement by the Chairman of the Supervisory Board of NLB   

Strategic Members Overview  

Key Highlights  

Key Events 

Macroeconomic Environment  

Regulatory Environment 

Business Report  

Acquisition of Komercijalna banka a.d. Beograd  

Strategy 

Risk Factors and Outlook 

Sustainability 

Overview of Financial Performance 

Segment Analysis 

Retail Banking in Slovenia 

Corporate and Investment Banking in Slovenia 

Strategic Foreign Markets 

Financial Markets in Slovenia 

Non-Core Members 

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30

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42

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51

53

56

Risk Management 

IT and Cyber Security  

Human Resources 

Corporate Governance 

Compliance and Integrity 

Internal Audit 

Corporate Governance Statements  

Disclosure on Shares and Shareholders of NLB 

Events after the end of the 2020 financial year 

Financial Report 

Alternative Performance Indicators 

NLB Group Chart  

Organisational Structure of NLB 

NLB Group Directory 

Definitions and Glossary of Selected Terms 

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Report format

Forward-looking statements

The Annual Report in PDF format 

The expectations, forecasts and statements 

represents its unofficial version. The 

regarding future developments that are 

Annual Report in ESEF format is pursuant 

contained in this report are based on 

to Commission Delegated Regulation 

assumptions and are contingent on a 

(EU) 2019/815 and paragraph one of 

number of factors that will come into play 

Article 134 of the Market in Financial 

in the future. Consequently, the actual 

Instruments Act (ZTFI-1) and represents 

situation may turn out to be different.

its official version published on SEOnet.

Further information on sustainability 

is available in the NLB Group 

Sustainability Report 2020.

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MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Home is where people 
who matter the most are. 

Our home is here in this region. With you, among you.

Who we are

Vision

Mission

Our 
strategic 
focus

Enablers

Sustainable 
banking

The Group, headquartered in 

The Group will take 

Ljubljana, is the largest banking 

care of the financial 

and financial group in Slovenia 

needs of its clients and 

with a strategic focus on selected 

improve the quality of 

The Group values 

and understands its 

home region, and strives 

to improve and develop 

•  Become regional 

champion 

•  Investments 

in NLB brand

NLB is the first bank in Slovenia 

that has signed the UN Principles 

of Responsible Banking and has 

•  Putting clients first 

•  Availability and 

also made decisive steps on the 

markets in SEE – our home region. 

life in its home region.

it for all generations. 

support anytime/

path of sustainable banking by 

It covers markets with a population 

of approximately 17 million people. 

The Group is comprised of NLB as 

the main entity in Slovenia and 

nine subsidiary banks in SEE, several 

companies providing ancillary 

services (asset management, real 

estate management, leasing, etc.), 

and a limited number of non-core 

subsidiaries in a controlled wind-

down.  NLB has an investment grade 

rating by S&P and is a publicly listed 

company owned by a diversified 

investor base and whose largest 

shareholder is the RoS with a 

25% plus one share. With the 

acquisition of Komercijalna Banka, 

Beograd in December 2020, the 

Group further strengthened its 

strategic and systemic position in 

the region and now holds a top 3 

position in six out of seven markets 

where it has a banking presence. 

•  Defend our market 

anywhere

position

undertaking commitments to 

EBRD and MIGA on the Group 

•  Robust cyber security

level. With the sustainability 

•  Exploit opportunities 

ambition anchored in the purpose 

and synergies

•  Improved human 

of our functioning, the Group 

talent management

ensures products and services 

meet the needs of this generation 

•  Simplification and 

and simultaneously preserve 

quality of services

the opportunities of future 

generations. 

•  Benefiting 

from emerging 

opportunities

•  Prudent risk 

management

The Group employees operate in 

a family-friendly environment. 

The Bank received the ‘Top 

Employer’ certificate already for 

the 6th consecutive year. The 

Group has one of the broadest 

•  Capital optimisation

social responsibility programmes 

in the region. It supports many 

•  Cost and investment 

humanitarian and cultural projects, 

optimization

as well as promotes sports among 

young people – all this to ensure a 

better quality of life in the region 

it calls and treats as its home. 

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CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020 
A new boost 
for sustainable 
development

The COVID-19 pandemic caused a downturn in the 

economy, but on the other hand it also brought us some 

positives. We pay more attention to what is happening in 

the environment and wonder how we influence it with 

our actions. In doing so, we have become enthusiastic 

about finding sustainable, especially local solutions.

One of the most recognised projects of 2020 in the entire 

region of SEE is certainly the #HelpFrame project. With 

the #HelpFrame project, we offered our own advertising 

space to 274 entrepreneurs, farmers, and micro and small 

businesses – which would be difficult for them to afford 

in these times – and thus helped them to reach potential 

customers, thereby making an important contribution 

to strengthening the domestic small business.

4

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020 
Statement by the 
Management 
Board of  NLB

Dear Stakeholders,

2020 was an extremely challenging and, yet in many ways, a ground-breaking year, not soon 

to be forgotten. In more ways than one it was also very memorable for the Group, although 

by far not only due to the COVID-19 pandemic and its consequences as one might think. The 

pandemic has, of course, had an impact on our business operations and day-to-day work, but 

even more notable were the lessons learned and new practices we have since adopted. 

Also notable are a couple of essential milestones. In the middle of the year 

we managed to complete a divestment of insurance company NLB Vita as 

the last commitment to the EC, by which a highly limiting state aid process 

was officially completed and after many years the Group could resume 

Contact Centre with a closing capacity for the majority of services. With 

that, NLB has already surpassed the client experience levels of majority 

of FinTech challengers. We have a clear plan for further enhancements 

and consistent replication of this delivery model in all our markets. 

After witnessing economic hibernation during a substantial part of the 

first half-year, various factors contributed to a robust revival of especially 

industrial activities by the end of the year. As a result, in the second half of 

the year the Group recorded a normalisation of revenues to pre-COVID-19 

levels and generated a sound net profit of EUR 141.31 million, with all SEE 

subsidiary banks reporting solidly positive net earnings and contributing 

36%1 to the result.

This outcome was clearly strongly supported by a quick and determined 

response from governments and regulators with measures that helped 

stabilise the economic environment, but also by a very proactive response 

of our whole Group. We have learnt our lessons in the period from 

2008-2014 and we are fully aware that concrete actions speak the loudest, 

especially in times of crisis. That is why we decisively addressed clients’ 

needs as soon as the pandemic hit, and its potential consequences were 

assessed. We have, for instance, secured stable liquidity by instituting 

significant working capital lines to vital businesses, maintaining regular 

lending activity and releasing eventual liquidity squeeze to all client 

segments through moratoria.

High responsibility, 

supported by 

knowledge, 

experience, 

professionalism, 

and finally strong 

market position 

of NLB Group as 

a regional player 

proved once again 

to be especially 

effective in times 

of crisis, brought 

by the COVID-19 

pandemic.

A divestment 

of insurance 

company NLB Vita 

fulfilled the last 

commitment to 

the EC, by which 

a highly limiting 

state aid process 

was officially 

completed and 

after many years 

the Group could 

resume its full 

business capacity.

its full business capacity. This enabled us to again address eventual value 

We enhanced relationships and maintained the high quality of portfolios 

accretive business opportunities, and we very proudly ended the year 

with very limited NPL migration by intensified daily contacts with clients 

with the game-changing acquisition of Komercijalna banka a.d. Beograd 

and prompt reactions. During the first wave of epidemic we anticipated 

(Komercijalna Banka, Beograd). With this transaction, we further solidified 

material impacts to credit quality, resulting in significant pool impairments 

the Group’s presence in all our markets in SEE, our home region.

and provisions and cautious guidance regarding the cost of risk. However, 

High responsibility, supported by knowledge, experience, professionalism, 

and finally the strong market position of NLB Group as a regional player 

proved once again to be especially effective in times of crisis, brought by 

the COVID-19 pandemic. We have responded successfully and effectively 

in the second half of the year the economy and clients proved to be more 

resilient and actual cost of risk did not follow the initial estimates. This is 

clear proof that the underwriting criteria and practices we introduced in 

2013 have been very robust across economic cycles.

to the new circumstances, maintaining as a priority the concern for the 

Structural profitability challenges, in contrast, escalated further. Due to 

health of our employees. We provided protective equipment in our 

lockdowns, prohibiting consumption, along with governmental measures, 

offices, while enabling as many of them as possible to work from home. 

defending employment and boosting household income, and the influx 

In the meantime, the latter has also been supported as the regular 

of predominantly retail deposits introduced further significant drag on 

working mode, wherever applicable and mutually acceptable. As the 

interest income. We managed to partially mitigate this impact by strongly 

utmost priority, we also protected the health of our customers by securing 

focusing on additional fee and commission income, thus defending the 

preventive measures in our branches, while at the same time providing 

financial intermediation margin, though it has become obvious that in the 

significantly enhanced accessibility and quality of our key services through 

EUR-denominated Slovenian market there is no alternative to following 

online channels. Clients of NLB in Slovenia can now get cash loans, 

the logic of corporate deposits and also introducing charges for household 

overdrafts, credit cards and can order any other services 24/7 via a mobile 

balances. Given that a decision was taken to start charging fees from 

bank without direct personal interaction, and as unique experience can 

1 April 2021 on for the balances exceeding EUR 250 thousand with the 

sign any contract with the Bank digitally through our mobile bank Klikin. 

ambition to reduce the threshold to EUR 100 thousand in the second half 

All of that is supported by 24/7 chat and the video chat service from our 

of 2021.

Significantly 

enhanced 

accessibility and 

quality 

of our key services 

through online 

channels.

1. Without the effect of the acquisition 

of Komercijalna Banka, Beograd.

5

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Blaž 

Brodnjak 

CEO & CMO

Petr 

Brunclík 

COO

Archibald 

Kremser 

CFO

Andreas 

Burkhardt 

CRO

6

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020269.7 million 

EUR

net profit including EUR 137.9 

million negative goodwill from 

acquisition of Komercijalna Banka, 

Beograd, while net profit would be

141.3

million 

EUR

without the effect of acquisition 

of Komercijalna Banka, Beograd.

With the implementation of capital relief measures, the inclusion of two 

we are in the position to truly influence the environment and the quality 

successfully issued subordinated Tier 2 bonds and undistributed profit 

of life. We know that sustainability is an ongoing series of decisions and 

for the year 2019 into capital (due to the BoS restricted dividend payout in 

actions. We thus aim to create a regional sustainability platform with an 

2020 following ECB recommendation) the Group even after the sizeable 

important positive impact on the environment and society, while being 

acquisition concluded the year with a diversified capital structure and solid 

recognised as a role model in governance. By that we strive to become one 

capital position above the regulatory requirements and management buffer. 

of the most meaningful businesses and the most desirable employers in our 

This besides very high liquidity reserve balances provides a solid foundation 

region. We wish to partner in these endeavours with like-thinking clients, 

for our further business operations and resumed targeted dividend payouts 

associations and other entities to create an ecosystem of relevant services, 

as soon as supported by regulators. This position has been also shared by 

delivered in a sustainable way. 

Moody’s rating agency when upgrading the long-term local and foreign 

currency deposit ratings of the Bank from Baa2 to Baa1. 

All this cannot be secured without a dedicated team of colleagues who 

truly care about our customers and our mission and go the extra mile when 

Despite the pandemic and numerous related challenges, measures, 

needed. Year 2020 was truly an exceptional year and colleagues deserve 

key activities and achievements, we positioned the Group in the most 

clear recognition of extraordinary efforts and a resounding gratitude. We 

important growth market through the successfully completed acquisition of 

have learnt that in times of great uncertainty and concern, things that 

Komercijalna Banka, Beograd. Consequently, we have assumed a unique top 

once seemed unfeasible, undesirable, or even unacceptable, can become 

3 banking positions with more than a 10% market share in six out of seven 

possible.

of our markets. Moreover, we further improved our international footprint 

by supporting selected cross-border corporate projects, we reintroduced 

leasing services in Slovenia through the subsidiary NLB Lease&Go with the 

firm ambition of a regional roll-out, we adopted a consistent and decisive 

IT strategy with the aim to build the best digital bank and IT team in the 

SEE with cyber security being at its core, and we undertook several strategic 

initiatives and measures for strategic cost optimisation and boosting sales - 

among them an ambitious channel strategy with further swift digitization, 

paperless operations, corporate real-estate optimisation, etc.

The Group closed 2020 in a very good shape. We realised that this crisis 

offered us many opportunities to differentiate in the market and above all 

by being relevant and further strengthening our relationships with clients. 

One of these insights resulted in the first Group-wide CSR project that has 

In 2020 the Supervisory Board of NLB added members, appointed by the 

Workers’ Council, enabling the inclusion of employees in the strategic 

steering of the Group. The Supervisory Board acknowledged the team’s 

efforts and demonstrated trust in the Management Board by extending 

the mandates of the CEO/CMO, CFO and CRO until July 2026. 

Our plan for 2021 is to continue to act prudenly to leave COVID-19 behind 

us as soon as possible, while in parallel to further enhance our capabilities 

in the field of knowing our clients, in order to provide even more relevant, 

personalised services, whenever and wherever necessary. Our goal is no 

longer to just be an excellent distributor of universal financial services, but 

also one of the most ambitious, technologically-driven banking groups 

in our home region providing top quality experience to our existing and 

a clearly defined sustainability component, #HelpFrame project, with which 

prospective clients.

we further demonstrated our genuine interest in improving the quality 

of life in our region we call and therefore treat as home. We have been 

supporting people with an entrepreneurial spirit and creative ideas who 

have introduced products and services with a sustainable local footprint. 

In the Group, we acknowledged their efforts and provided almost 274 

entrepreneurs, farmers, and micro and small businesses from all our markets, 

not only with our financial mentorship and professional support, but also 

with advertising space that they would otherwise not have been able to 

afford. 

We consciously and decisively committed to sustainability by signing the 

UN Principles for Responsible Banking and commitments toward EBRD and 

MIGA. NLB Group decided to discontinue any financing support to coal-

based technologies and has been actively seeking and supporting energy 

efficiency improvement and renewable energy production projects. We 

are genuinely focusing on the sustainability of our business decisions and 

actions, as well as customers’ needs and expectations. As a systemic player, 

We truly believe that the best for the Group is yet to come and we 

confidently look forward to the challenges in front of us. We are convinced 

that we will not only overcome them, but also learn from them and 

become even stronger. With full motivation and energy we will take the 

Group to another level as one of the most meaningful businesses in the 

region with great positive impact in the environment and society we live 

in. This is our home, we respect it and we will support it, nurture it, invest 

in it, and make sure that it is ready – for whatever may come. 

Yours truly, 

Management Board of NLB

Archibald Kremser 

Andreas Burkhardt 

Petr Brunclík  

Blaž Brodnjak 

CFO

CRO

COO

CEO & CMO

Normalisation of 

revenues to pre-

COVID-19 levels.

The acquisition 

of Komercijalna 

Banka, Beograd 

further solidified 

the Group’s 

presence in all our 

markets in SEE. 

We aim to 

create a regional 

sustainability 

platform with 

an important 

positive impact 

on environment 

and society.

7

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Statement by 
the Chairman 
of  the Supervisory 
Board of  NLB  

To Our Shareholders,

A simple statement, like ‘Not only we have survived, 

but we came out leaner, fitter, and readier to run . . . 

for the ride that is ahead of us, and for whatever may 

come,’ would probably fit well into the Darwinism of the 

moment. But it actually describes the year 2020 and our 

banking business model, as run by your bank, our NLB.

Primož Karpe 
Chairman of the 

Supervisory Board

As McKinsey rightfully points out, unlike many past shocks, the COVID-19 

We grew our capital base and acquired Komercijalna banka a.d. Beograd 

crisis is not a banking crisis; it is a crisis of the real economy, caused by a 

(Komercijalna Banka, Beograd), in what we believe will be a major value 

tiny virus particle. Banks will naturally be affected, as credit losses cascade 

accretive transaction, increasing both our DPS and EPS potentials by 

down their balance sheets. Still, the problems are not self-made. The Group 

more than 30% and 20%, respectively, over the course of the next few 

entered the crisis extremely well-capitalised and is far more resilient than it 

years. Furthermore, we see opportunities on both the numerator and 

was 12 years ago. I dare to say we are actually in the best shape ever, when 

denominator of our ROE: not only in the capital management exercises 

it comes to regulatory capital robustness. 

However, the road ahead is not so much the road of credit impairments and 

loan loss provisions, it’s the road that tackles the real issue of the forgone 

banking revenue years down the line – the foregone revenue for those 

we regularly promote, such as RWA consumption and optimisation, but 

predominantly on the side of an increased productivity. But most of all, 

we are transitioning towards the core of our strategy, to be the talent 

magnet for tech and consumer behaviour savvy job-seekers. 

not adapted. And I wholeheartedly believe that the traditional banks that 

We will remain and further strengthen our unique banking play 

allow their cost bases to evolve quickly, and digitize their service delivery 

proposition. We will stay focused on our core region, where fragmented 

efficiently, will win. The incumbency of multi-product relationship sales 

geographies sometimes represent some challenges for us, but also 

performs better than monoline product-based businesses. The seemingly 

provides solid protection from most other regional bank players. In the 

never-ending cash burn rate of banking FinTechs proves this point.

aftermath of the Komercijalna Banka, Beograd acquisition, we will hold 

Rest assured, the Group responded extraordinarily well to the first phases of 

meaningful market shares in all our core markets. We now simply have to 

continue focusing on our dividend capacity as the main shareholder value 

the crisis, keeping employees and customers safe and keeping the financial 

proposition.

system operating well across all our core markets. Not only that, 2020 was a 

year marked by our strong pursuit of our strategic goals, a set of promises 

we made in order to deliver for you, our employees, and our society.  

8

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020If I tell you that we know we have to: (i) speed up our going-to-digital 

2020 – a year that will never be forgotten – and a year 

NLB Group maintains its corporate governance 

transformation, (ii) take costs out faster, (iii) place a focus on a ‘charge or 

that brought new energy into our business story

principles in line with the highest standards

change’ commercial policy at the retail level, (iv) further increase of our fee  

vs. net interest ratio with an alternative business mix on the corporate level, 

(v) quickly integrate Komercijalna Banka, Beograd and optimise this 

joint market undertaking, and (vi) last but not least, further increase 

the productivity of our employees, then you know we are aware of the 

challenges ahead. Even more, we are aware of our focus in value creation 

efforts. Additionally, Supervisory Board is committed to promote and 

monitor the implementation of sustainability governance in the Group, 

as well as giving special focus on raising the overall level of cyber security 

resilience.

That said, I believe the Group will deliver on its promises to all of its key 

constituencies (shareholders, clients, employees, and society), not only in 

the year of 2021, but over the mid- to long- term cycle as well. 

In the financial year 2020, we all faced a challenging environment, due 

The Supervisory Board performed its work in accordance with applicable 

to the already mentioned challenges of the COVID-19 pandemic and 

laws (predominantly, but not exclusively the Companies Act (ZGD-1) 

following economic hibernation, but for us it was also a year that brought 

and the Banking Act (ZBan-2)), as well as powers and procedures as set 

new energy into our business story. The Group has further strengthened 

by the Articles of Association of NLB and the Rules of Procedure of the 

the position in SEE market with acquisition of Komercijalna Banka, 

Supervisory Board of NLB. It carried out its function of assuring efficient 

Beograd, that increased the Group’s total assets to almost EUR 20 billion 

supervision over the management of NLB and the Group in its duty of 

and to a more than 12% market share in the Serbian market. The Group 

careful and scrupulous performance, while adhering to the internal acts of 

also managed to defend a stable level of profit before impairments and 

the Bank.

provisions of EUR 210.5 million, supported by non-recurring income from 

the sale of NLB Vita and debt securities. 

In performing its duties, the Supervisory Board followed the 

recommendations of the Corporate Governance Code for Listed Companies, 

Profit after tax amounted to an impressive EUR 269.7 million, and was 

exclusively. The Corporate Governance Statement of NLB adopted by the 

strongly affected by the acquisition of Komercijalna Banka, Beograd, with 

Supervisory Board on its session dated 18 February 2021 reveals deviations 

positive impact of negative goodwill in the amount of EUR 137.9 million. 

from the mentioned code, as well as explains key aspects of the Bank’s 

2020 business developments 

Without this acquisition the profit after tax of the Group would amount 

corporate governance, particularly the composition and work of the 

The course of the global economy in 2020 was determined by the COVID-19 

pandemic, and consequently the Group’s region was not able to remain 

intact because of the pandemic and its economic implications. The Group’s 

region recorded a substantial drop in economic growth, although the 

implications of the COVID-19 pandemic hit countries of the Group’s 

region disproportionally due to underlying differences in exposure to the 

hardest hit sectors. For instance, countries with a strong reliance on the 

to a solid EUR 141.3 million, lower than a year before due to additional 

Bank’s Management Board and Supervisory Board and its committees, 

impairments and provisions related to the COVID-19 pandemic. The Bank 

internal control mechanisms, and internal control functions (Internal 

reached a profit after tax in the amount of EUR 114.0 million, lower than 

Audit, Risk Management, Compliance, Information Security Function and 

a year before, but mostly due to retained dividends in the Group member 

AML/CTF Function). It also provides a description of the implementation 

banks and established impairments and provisions, both related to the 

of the Diversity Policy related to representation in the management and 

COVID-19 pandemic. All SEE subsidiaries finished the year with a profit 

supervisory bodies and senior management. This statement is published in 

and significantly contributed to the Group’s result.

the business report of this annual report.

tourism sector were particularly more affected by the imposed COVID-19 

The operations of the Group were underpinned by strong liquidity 

In 2020, there were seven regular and 12 correspondence sessions. The 

containment measures.

and capital positions, with the TCR reaching 16.6%, which is above the 

Supervisory Board received expert assistance from its five operational 

In general, economic contraction was driven by a reduction in demand, 

with restrictive containment measures negatively affecting all demand 

components except government consumption that partially offset the 

reduction. Fiscal measures aimed at mitigating COVID-19 economic 

regulatory requirements, demonstrating the Group’s financial resilience. 

committees, namely Audit, Risk, Nomination, Remuneration, Operations, 

In these COVID-19 circumstances, the Group has been perceived as a safe 

and IT. The committees of the Supervisory Board met at its regular meetings 

heaven, and therefore faced growing excess liquidity. The impacts of the 

and discussed topics and adopted decisions related to the areas that they 

pandemic did not cause any material liquidity outflows.

oversee. 

implications weighed on fiscal balances and public debts, while external 

The overall risk appetite profile of the Group continues to be moderately 

The Supervisory Board issued approvals to the Management Board related 

sector was influenced by restrictive measures abroad. 

conservative. Despite the crises, the NPL ratio (EBA definition) of the 

to the Bank’s business policy and financial plan, adopted NLB Group Annual 

Nevertheless, the pandemic also initiated or accelerated some structural 

shifts, most notably the digitization of work and consumption which was 

reflected in an increase of online purchases and working from home. 

Thereby, the world became much more digital due to the COVID-19 

pandemic.

But digital or non-digital, what we could not avoid were the restrictions 

of regulators (ECB and BoS) regarding dividend payments, therefore the 

General Meeting of shareholders on 15 June 2020 adopted the decision 

that the total distributable profit for 2019 in the amount of EUR 228.04 

million would remain undistributed, representing the profit carried 

forward. We do aim to reverse no-dividend trend with meaningful dividend 

distribution subject to regulatory approval during this year.

Group remained below 5%, which shows the strong resilience of the 

Report, adopted decisions with regards to the convocation of the General 

Group. The acquired Komercijalna Banka group has a similar business 

Meeting of shareholders, adopted decisions related to management of risk, 

model to the existing NLB Group, and its impact on the Group’s risk 

adopted the annual Internal Audit Plan and annual Plan of Compliance and 

profile was moderate. The overall slow-down of the economy caused by 

Integrity, and reported on their activities. 

pandemic, had some negative impacts on the loan portfolio, though its 

quality remained solid and well diversified. The cost of risk increased due 

to the impact of the downturn in the macroeconomic environment, still, it 

remains within the set outlook. 

The Supervisory Board also adopted decisions on establishment of new 

companies, cross-border financing and international syndicated financing, 

large exposures, sale of receivables, claim write-offs, the divestment of the 

Group companies, legal proceedings involving NLB and the Group members, 

transactions with persons in special relations with the Bank, etc. Supervisory 

Board endorsed Sustainability programme together with roadmap with key 

milestones in the mid-term period.

9

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Additionally, the Supervisory Board approved achievements of the 

Throughout the year, the Supervisory Board has maintained a well-

Review and approval of the NLB Group Annual Report 2020 

Management Board and proposed new goals for the Management Board, 

balanced professional relationship with the Management Board and 

adopted decisions on succession planning for members of the Management 

enjoyed timely, comprehensive, and data-supported inputs from the latter, 

Board, and acknowledged new candidates for members of the Supervisory 

enabling the Supervisory Board to adopt all its decisions in line with the 

Board. In addition to the already appointed Petr Brunclík, the Supervisory 

professional interests of the Bank, whilst adhering at all times to banking 

Board in its session in November 2020, also reappointed Blaž Brodnjak as 

regulations and its statutory powers.

CEO & CMO, Archibald Kremser as CFO, and Andreas Burkhardt as CRO of the 

Bank. 

The Supervisory Board continued to act in accordance with the highest 

The NLB Group Annual Report 2020 and unaudited financial statements 

of NLB Group were examined by the Supervisory Board at the meeting on 

18 February 2021. The external audit firm, Ernst & Young d.o.o., Ljubljana, 

reported to the Audit Committee on the findings and 2020 audit 

procedures on session of the Supervisory Board held on 11 March 2021.

ethical standards of management, considering the prevention of conflict 

Within the legal deadline, the Management Board of NLB submitted 

Through the year the Supervisory Board acknowledged regular reports on 

of interest. Throughout the year, there were some potential conflicts of 

documents received from the regulator(s), namely BoS and ECB, and on the 

interest identified and all were handled with due care. Supervisory Board 

implementation of the requirements of mentioned regulators, adopted 

members took precautionary measures to avoid any conflicts of interest 

changes to the Corporate Governance Policy of the NLB, and adopted other 

that might have influenced their decisions. 

amendments to the internal policies. 

to the Supervisory Board the NLB Group Annual Report 2020, including 

the Business Report and Financial Report, with the audited financial 

statements of the Bank, the audited consolidated financial statements of 

the Group and the auditor’s opinion. The Supervisory Board considered 

mentioned reports on 8 April 2021. According to the auditor, the 

Despite extremely demanding times during the COVID-19 pandemic, the 

financial statements with accompanying notes present fairly, in all 

The year 2020 was remarkably challenging also from the corporate 

Supervisory Board members assess NLB’s operations in 2020 as strong and 

material respects, the financial position of the Bank and the Group as of 

governance perspective, as NLB, as the first bank in Slovenia, implemented 

solid and performance of the NLB Management Board as successful and 

31 December 2020, and their financial performance and cash flows for 

Constitutional Court’s decision dated June 2019 that enabled workers’ 

trustworthy. As per that special appreciation needs to be extended to 

that year in accordance with the IFRS as adopted by the EU. It was also 

participation in the management bodies. To that extent, amendments to 

the Management Board and the employees for their contributions and 

established that the information contained in the business section of the 

the Articles of Association of NLB were adopted on the General Assembly 

achievements. Additionally, it has to be highlighted that due to COVID-19 

Annual Report is consistent with the audited financial statements of the 

of shareholders in June 2020 that changed the composition of the 

and its impact on the performance the voluntary solidaritary salary 

Bank and the Group. 

Supervisory Board, that now consists of 12 members, out of which eight 

reduction was introduced for the Supervisory Board, Management Board, 

are representatives of the capital and four are employee representatives.

and employees holding service contracts. 

At the end of 2020, the Supervisory Board was composed of 11 members, 

of which eight were representatives of shareholders (in addition to Primož 

Karpe and Andreas Klingen, members were also Gregor Rok Kastelic, Mark 

William Lane Richards, Shrenik Dhirajlal Davda, Peter Groznik, David Eric 

Simon, and Verica Trstenjak) and three were representatives of employees 

(Sergeja Kočar, Bojana Šteblaj, and Janja Žabjek Dolinšek). The procedure 

for election of another member of the Supervisory Board – worker 

representative was still ongoing at the end of December 2020.

While members of the Supervisory Board have proper and complementary 

knowledge, experience and skills to perform their duties, they all have 

different professional, national, and educational backgrounds. All the 

members of the Supervisory Board have the necessary personal integrity 

and professional ethics to hold their positions, which was confirmed by 

the positive Fit & Proper assessment. This provides the assurance that they 

can carry out their supervisory roles in a responsible manner and make 

decisions that benefit NLB and add value to the Group. The delivery of 

critical and assertive opinions has been and will always remain at the 

core of our decision-making principles through the expected engaged 

participation of all the members. 

For the session dated 8 April 2021, the Supervisory Board also prepared 

a written report on the verification results for the General Meeting of 

shareholders. This report was made in accordance with Article 34 of the 

Articles of Association of NLB and the second paragraph of Article 282 of 

the Companies Act (ZGD-1). At the end of its report, the Supervisory Board 

indicated that as a result of completion of its verification it does not have 

any comments in relation to the NLB Group Annual Report 2020, and gave 

its approval to it, therefore it is considered adopted. 

Yours truly, 

Supervisory Board of NLB

Primož Karpe 
Chairman

10

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020298

(i)

269.7

1,874,804

(ii)

Number of branches in NLB Group

Result after tax in EUR million

Total active clients of NLB Group

We are from this region and understand business 

environment, customs and, most of all, its people. With our 

commitment, knowledge, and innovative solutions, the 

Group takes superior care of its customers and creates a 

better life, a better future for us all. Welcome to our home.

Strategic Members Overview 

Presentation of the NLB Group

NLB, Ljubljana

Slovenia

NLB Banka, 
Banja Luka

Komercijalna 
Banka, Banja Luka

Bosnia and Herzegovina

NLB Banka, 
Sarajevo

Slovenia

North
Macedonia

Bosnia and Herzegovina

Kosovo

Montenegro

Serbia

NLB
Group

NLB,
Ljubljana

NLB
Banka,
Skopje

NLB
Banka,
Banja Luka

NLB
Banka,
Sarajevo

Komercijalna
Banka,
Banja Luka

NLB
Banka,
Prishtina

NLB
Banka,
Podgorica

Komercijalna
Banka,
Podgorica

NLB
Banka,
Beograd

Komercijalna
Banka,
Beograd

Market position in 2020

Branches(i)

Active clients (ii)

298(i)

80

50

51

36

19

34

19

19

28

203

1,874,804(ii)

668,270

417,298

214,634

136,511

46,173

231,490

64,735

15,491

141,866

849,488

Total assets (in EUR million)

19,566

11,027

Net loans to customers (in EUR million)

9,645

4,595

Deposits from customers 
(in EUR million)

16,397

8,851

1,586

957

1,289

796

431

634

Result after tax (in EUR million)

269.7

114.0

19.2

10.1

647

399

522

5.9

236(viii)

155(viii)

153(viii)

879

559

748

0.7(viii)

13.3

538

367

432

1.4

155(viii)

104(viii)

687

472

3,907(viii)

1,630(viii)

120(viii)

496

3,194(viii)

0.5(viii)

2.6

24.9(viii)

Market share by total assets

-

24.7%

16.5%

18.6%(v)

5.3%(vi)

5.5%(v,ix)

17.2%

11.7%

3.4%(vii, ix)

1.9%(vii)

10.2%(vii, ix)

NLB Banka, 
Beograd

Komercijalna 
Banka, Beograd

Serbia

Macroeconomic indicators for 2020

GDP (real growth in %)

Average inflation (in %)

Unemployment rate (in %)

Current account of the balance
of payments (as a % of GDP)

Budget deficit/surplus
(as a % of GDP)

-6.0

0.2

15.5

-4.7

-7.7

-5.5

-0.3

4.9

7.3

-8.5

-4.5

1.2

16.4

-3.5

-8.1

-5.2

-1.0

18.0

-4.9

-4.6

-7.0

0.2

26.5

-7.5

-6.7

-13.0

-0.3

18.0

-15.4

-9.9

-1.0

1.6

9.0

-4.3

-8.1

Montenegro

NLB Banka, 
Podgorica

Komercijalna 
Banka, Podgorica

NLB Banka, 
Prishtina

Kosovo

NLB Banka, 
Skopje

North Macedonia

11

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020(i)  Branch offices of Komercijalna Banka, Banja Luka, Komercijalna Banka, Podgorica and Komercijalna Banka, Beograd not included in total number of NLB Group branches.(ii)  Number of active clients of Komercijalna Banka, Banja Luka, Komercijalna Banka, Podgorica and Komercijalna Banka, Beograd not included in total number of NLB Group active clients due to different definitions.(iii) Assets under management.(iv) Market share of assets under management in mutual funds.(v) Market share in the Republic of Srpska as at 30 September 2020.(vi) Market share in the Federation of BiH as at 30 September 2020.(vii) Market share as at 30 September 2020.(viii) Data from internal reports of Komercijalna Banka group.(ix) Data from CBs and own calculations.-1.11,626(iii)5.534--------------24NLBLease&Go,LjubljanaNLBSkladi,LjubljanaKombankINvest,Beograd1(viii)34.9%(iv)Shift to local and 
regional market

Grandfather of Samra Čomor 
CoolTour, Bosnia and Herzegovina

Business ceased to exist for Vedran Grebo and Samra 
Čomor, owners of the touristic agency CoolTour 
Sarajevo, as it absolutely stopped with borders closing 
during the COVID-19 pandemic. The focus was shifted 
to local and regional market through offering of 
the hiking tours to Lukomir Village. The benefit of 
the tour is in establishing personalised experience 
through offering knowledgeable local guides and 
whose roots originate from the village, with family 
members still living in the area. The new situation 
considerably decreased their assets and required 
investments in promotion. The #HelpFrame project 
significantly helped Vedran and Samra reach a wider 
audience and be recognised as an authentic provider 
of touristic experiences locally and regionally.

12

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Key Highlights 

Financial Performance

Business Overview

Asset Quality

Capital & Liquidity

Response to COVID-19 Pandemic

Robust performance given 

Strengthened market 

challenging environment 

position in Serbia

Well diversified 

asset portfolio

Well-capitalised, well 

Quick adaptation of business 

above regulatory 

requirements

operations, proactive 

response to clients

Strategy & Outlook

Committed to pursue its 

strategic objectives 

Very solid year with core 

The divestment of insurance 

Large share of retail in the credit 

Capital position comfortably 

Instant adaptation of processes 

Integration of Komercijalna Banka 

revenues from lending and 

company NLB Vita (on 29 May the 

portfolio structure – positively 

above regulatory requirements 

to ensure higher availability and 

group enabling synergy extraction. 

fee and commission business 

Bank sold its 50% stake in the share 

contributing to the diversification 

(TCR of 16.6%, 0.3 p.p. higher 

use of digital channels – a wider 

at pre-COVID-19 levels.

capital of the company in a joint 

and credit portfolio quality. 

YoY). Due to acquisition of 

range of 24/7 accessible digital 

Defending a stable level of 

profit before impairments and 

provisions (EUR 210.5 million, 

-1% YoY), supported by non-

sales process together with the 

KBC) fulfilled the last commitment 

to the EC, by which state aid 

process was officially completed.

The COVID-19 pandemic impacted 
the realised cost of risk (62 bps2), 
however, remaining within 

TCR was reduced by 5.7 p.p.

Adequate capitalisation 

Supporting clients through 

the downturn by offering 

Komercijalna Banka, Beograd 

solutions offered to clients.

the set outlook. 

throughout 2020 due to inclusion 

moratoriums (EUR 2.4 billion), 

recurring income (the sale of 

Acquisition of Komercijalna 

NLB Vita and debt securities).

Banka, Beograd added EUR 4.3 

Profit after tax (EUR 269.7 million) 

strongly affected by the acquisition 

of Komercijalna Banka, Beograd 

billion to the Group’s balance 

sheet, becoming top 3 market 

player on the Serbian market. 

with positive impact of negative 

Although business in 2020 has 

goodwill in the amount of EUR 

been marked by COVID-19, the 

137.9 million and additional 

Group’s results demonstrated 

impairments and provisions in the 

the robustness and resilience of 

amount of EUR 71.4 million, mostly 

its sustainable business model.

related to COVID-19 outbreak. 

Continuing focus on the cost 

client confidence in the Group.

Strong deposit base demonstrating 

Stable NPE (EBA def.) of 2.3% with 

confident coverage ratio of 57.3%. 

Proactive workout approaches 

and other precautionary measures 

to minimise potential future 

losses; NPL reduction recorded. 

2. Komercijalna Banka group 

is excluded from calculation.

of subordinated Tier 2 bonds 

and new financing (EUR 148.9 

into capital, undistributed profit 

million), of which majority is 

from 2019, minority capital and 

subject to public guarantee 

other capital relief measures.

schemes (EUR 134.6 million). 

Liquidity position of the Group 

remains very strong, with high level 

Most of approved moratoria 

(81%) already expired. 

of unencumbered liquidity reserves. 

Due to positive experience 

and effects during the 

COVID-19, the Bank will 

continue with work-from-

home initiative in the future.

Special focus on stable revenues 

and cost sustainability.

Dividend payout in 2021 will 

be conditional on regulatory 

requirements and in line 

with NLB’s capacity.

Striving to become regional 

champion, whereby clients 

remain the first priority.

Continue to serve the community 

aiming to improve the quality 

of life in the region.

Meeting stakeholder needs and 

expectations and driving business 

value through sustainability.

discipline (4% lower costs YoY; 

CIR 58.3%). Costs remain well 

contained through all cost 

categories and geographies.

Wider array of digital solutions 

(increased number of digital users 

and number of digital payments) 

and improved customer experience.

Healthy generation of 

housing loans.

New business opportunities 

pursued to generate 

additional revenues. 

13

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 20202020

2019

2018

NLB Group

NLB

NLB Group

NLB

NLB Group

2020

2019

2018

Key performance indicators

Table 1a: Key financial indicators for NLB Group and NLB

Income statement data (in EUR million)

Net interest income

Net non-interest income(i)

Net non-interest income (BoS)(i)

Total costs(i)

Operating costs (BoS)(i)

Result before impairments and provisions(ii)

Impairments and provisions

Gains less losses from capital investments in 
subsidiaries, associates, and joint ventures

Result before tax

Result of non-controlling interests

Result after tax

Financial position statement data (in EUR million)

Total assets

Gross loans to customers

Impairments and deviations from FV

Net loans to customers

Financial assets

Deposits from customers

Equity

Non-controlling interests

Total off-balance sheet items

Key financial indicators

a) Capital adequacy

Total capital ratio

Tier 1 ratio

CET 1 ratio

Total RWA (in EUR million)

RWA / Total assets

b) Asset quality

NLB Group

NLB

NLB Group

NLB

NLB Group

NLB

300

205

360

-294

-311

211

-71

1

278

3

270

19,566

10,033

-388

9,645

5,120

16,397

1,953

170

4,671

16.6%

14.2%

14.1%

12,421

63.5%

139

173

180

-180

-188

131

-17

-

114

-

114

318

199

219

-305

-321

212

-1

4

215

8

194

11,027

14,174

4,753

-158

4,595

3,017

8,851

1,451

-

3,684

27.1%

22.3%

22.3%

6,029

54.7%

7,938

-334

7,605

3,830

11,612

1,686

45

4,222

16.3%

15.8%

15.8%

9,186

64.8%

158

197

204

-191

-198

164

14

-

178

-

176

9,802

4,718

-129

4,589

3,169

7,761

1,333

-

3,644

22.6%

21.8%

21.8%

5,225

53.3%

313

184

206

-292

-309

205

23

5

233

8

204

12,740

7,627

-479

7,148

3,399

10,464

1,616

41

3,996

16.7%

16.7%

16.7%

8,678

68.1%

158

167

175

-180

-189

144

33

-

177

-

165

8,811

4,704

-226

4,478

2,869

7,033

1,295

 -

3,473

24.1%

24.1%

24.1%

5,024

57.0%

NPL coverage ratio 1 (coverage of gross non-
performing loans with impairments for all loans)

NPL coverage ratio 2 (coverage of gross non-performing 
loans with impairments for non-performing loans)

NPL coverage ratio (EBA definition)(iii)

NPL coverage ratio (EBA definition) (BoS)(iv)

NPL volume (in EUR million)

NPL ratio (internal def.; NPL/ Total loans)

Net NPL ratio (internal def.; net NPL / Total net loans)

NPL ratio (EBA definition)(iii)

NPL ratio (EBA definition) (BoS)(iv)

81.8%

76.0%

89.2%

76.2%

77.1%

65.8%

57.3%

57.9%

65.0%

56.7%

64.6%

57.1%

56.9%

56.9%

475

3.5%

1.5%

4.5%

3.4%

55.3%

55.3%

208

3.0%

1.3%

4.0%

2.8%

64.5%

64.5%

375

3.8%

1.4%

4.6%

3.8%

55.5%

55.5%

169

2.8%

1.3%

3.3%

2.7%

63.7%

63.7%

622

6.9%

2.6%

7.9%

6.8%

55.0%

55.0%

343

6.3%

2.8%

6.8%

6.0%

NPE ratio (EBA definition)

Received collaterals / NPL

NPL Collateral received / NPL (EBA definition)

Credit impairments and provisions / RWA

c) Profitability

Net interest margin (BoS)(v)

Financial intermediation margin (BoS)(i)

Operational business margin(vi)

ROE b.t.

ROA b.t.

ROE a.t.

ROA a.t.

d) Business costs

Operating costs / Average total assets (BoS)(i)

CIR(i)

Total costs / RWA(i)

Total costs / Total assets(i)

e) Liquidity

Liquidity assets / Short-term financial 
liabilities to non-banking sector

2.3%

60.7%

42.4%

0.5%

2.0%

4.4%

3.2%

15.4%

1.8%

15.4%

1.8%

2.1%

58.3%

2.4%

1.5%

1.9%

65.8%

43.5%

0.1%

1.3%

3.1%

2.5%

8.2%

1.1%

8.2%

1.1%

1.8%

57.9%

3.0%

1.6%

2,7%

66.6%

35.4%

-0.1%

2.4%

4.0%

3.8%

12.7%

1.6%

11.7%

1.5%

2.4%

59.0%

3.3%

2.2%

2.0%

72.0%

33.6%

-0.3%

1.7%

3.9%

2.9%

13.4%

1.9%

13.3%

1.9%

2.2%

53.9%

3.7%

2.0%

4.7%

67.4%

41.2%

-0.3%

2.5%

4.1%

3.9%

13.2%

1.9%

11.8%

1.6%

2.5%

58.8%

3.4%

2.3%

56.1%

65.8%

54.7%

63.8%

54.1%

Liquidity assets / Average total assets

51.8%

54.9%

44.7%

52.1%

38.0%

f) Other

     Market share in terms of total assets

LTD

Total revenues / RWA(i)

Key indicators per share

Shareholders(vii)

Shares

The corresponding value of one share (in EUR)

Book value (in EUR)

International credit ratings

S&P

Fitch

Moody's(viii)

Employees

24.7%

51.9%

5.2%

2,455

20,000,000

10

72.5

-

58.8%

4.1%

-

-

-

97.6

BBB-

BB+

Baa1

23.8%

59.1%

6.8%

2,100

20,000,000

10

66.7

-

65.5%

5.6%

-

-

-

84.3

BBB-

BB+

Baa2

-

68.3%

5.7%

-

-

-

80.8

BB+

BB+

Baa2

NLB

3.9%

71.1%

39.9%

-0.6%

1.8%

3.8%

3.0%

12.4%

2.0%

11.6%

1.9%

2.1%

55.5%

3.6%

2.0%

48.2%

42.5%

22.7%

63.7%

6.5%

1,716

20,000,000

10

64.8

Number of employees

8,792

2,591

5,878

2,659

5,887

2,690

Further details on the definition of certain indicators in this table are available in chapter Alternative Performance Indicators. 

(i) Data for 2019 and 2018 are adjusted to the changed schemes as prescribed by the BoS (relocation of some items from net other income to other general and administrative expenses). More details are 

available in note 2.3. of the Audited Financial Statements of NLB Group and NLB d.d. of this report.  

(ii) Result before impairments and provisions of NLB Group for the year 2020 does not include Negative Goodwill. 

(iii) Loans and advances without loans and advances classified as held for sale, cash balances at CBs and other demand deposits. 

(iv) Loans and advances including cash balances at CBs and other demand deposits. 

(v) Calculated on the basis of average total assets. 

(vi) Calculated as Net income from operational business (NII - Tier 2 bonds expenses + Net fee and commission income + Recurring net income from financial operations) / Average total assets. 

(vii) As per share register of KDD. The shares are listed on Ljubljana Stock Exchange. The Bank of New York Mellon (the ‘GDR Depositary’) represented in the share register of KDD as one holder is not the 

beneficial owner of shares, it holds shares in its capacity as the depositary for the GDR holders. The GDRs representing shares are issued against the deposit of shares and are listed on London Stock Exchange. 

Therefore, the number in the share register of KDD does not represent all final beneficial owners of the Bank shares. The rights under the deposited shares can be exercised by the GDR holders only through 

the GDR Depositary and individual GDR holders do not have any direct right to either attend the general meeting of bank’s shareholders or to exercise any voting rights under the deposited shares. 

(viii) Unsolicited rating.

14

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MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020 
 
 
 
 
 
 
 
 
Table 1b: Selected indicators presenting performance with and without inclusion of Komercijalna Banka group

Table 3: Market performance and outlook for the period 2021-2023

Outlook

2020

2019

NLB Group

NLB Group (w/o 
Komercijalna 
Banka group)

NLB Group

Regular income

Costs

ROE a.t.

Loan growth

Cost of risk

Dividend payout

Performance in 2020

Outlook 2021

Outlook 2023

EUR 504.5 million

EUR 293.9 million

> EUR 600 million

~ EUR 430 million(i)

> EUR 700 million

< EUR 400 million

8.1%(ii)

3%(ii)

62 bps(ii)

/

High single digit

> 10% (RORAC(iii) > 12%)

Mid single digit number

High single digit CAGR (2021-2023)

70-90 bps

40-60 bps

EUR 92.2 million

 > EUR 300 million(iv) 

(i) Initial increase in cost base in 2021; projected costs include restructuring charges.  

(ii) Komercijalna Banka group is excluded from calculation to ensure comparability with previous years. 

(iii) RORAC calculated as Result after tax excl. Tier 2 bonds expenses divided by average RWA at 15.25% capital requirement. 

(iv) Cumulative in the period 2021-2023.

Net loans to customers (in EUR million)

Financial assets (in EUR million)

Deposits from customers (in EUR million)

ROE a.t.

NPL coverage ratio 1 (coverage of gross non-performing 
loans with impairments for all loans)

NPL coverage ratio 2 (coverage of gross non-performing 
loans with impairments for non-performing loans)

NPL volume (in EUR million)

NPL ratio (internal def.; NPL/ Total loans)

NPE ratio (EBA definition)

Table 2: Information on the LCR(i) (in EUR thousands) 

9,645

5,120

16,397

15.4%

81.8%

57.3%

475

3.5%

2.3%

7,778

3,755

12,954

8.1%

86.9%

62.6%

435

3.9%

2.6%

7,605

3,830

11,612

11.7%

89.2%

65.0%

375

3.8%

2.7%

Q1 2020

Q2 2020

Q3 2020

Q4 2020

NLB Group

NLB 

NLB Group

NLB 

NLB Group

NLB 

NLB Group

NLB 

Liquidity Coverage Ratio (LCR)

333.4%

381.5%

321.3%

370.1%

311.4%

357.8%

302.9%

351.2%

High Quality Liquid Assets (HQLA) 

3,538,373

3,274,751

3,853,203

3,553,904

4,187,441

3,857,502

4,493,341

4,119,661

Net Liquidity Outflows 

1,066,212

864,163

1,208,445

967,226

1,353,319

1,083,882

1,495,611

1,177,269

(i) Table 2 illustrates the values and data for each of the four calendar quarters. 

They are calculated as a simple average of observations on the last calendar day of each month for a period of 12 months before the end of each quarter.

15

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MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Shareholder structure of NLB 

The Bank shares are listed on the Prime Market sub-segment of  the Ljubljana 

Stock Exchange (ISIN SI0021117344, Ljubljana Stock Exchange trading 

symbol: NLBR) and the GDRs, representing shares, are listed on the Main 

Market of  the London Stock Exchange (ISIN: US66980N2036 and 

US66980N1046, London Stock Exchange GDR trading symbol: 

NLB and 55VX). Five GDRs represent one share of  NLB.

Table 4: NLB’s main shareholders as at 31 December 2020(i)

Jan 2020

Feb 2020

M ar 2020

A pr 2020

M ay 2020

Ju n 2020

Jul 2020

A u g 2020

Sep 2020

O ct 2020

N ov 2020

D ec 2020

Source: Ljubljana Stock Exchange.

Shareholder

Number of shares

Percentage of shares

Figure 1: NLB shares’ price movement on the Ljubljana Stock Exchange (in EUR)

Bank of New York Mellon on behalf of the GDR holders (ii)

11,769,972

58.85

of which Brandes Investment Partners, L.P. (iii)

of which EBRD(iii)

of which Schroders plc(iii)

Republic of Slovenia (RoS)

Other shareholders

Total

/

/

/

5,000,001

3,230,027

20,000,000

>5 and <10

>5 and <10

>5 and <10

25.00

16.15

100.00

(i) Information is sourced from NLB’s shareholders book accessible at the web services of CSD (Central Security Depository, Slovenian: 

KDD - Centralna klirinško depotna družba) and available to CSD members. Information on major holdings is based on the self-

declarations by individual holders pursuant to the applicable provisions of Slovenian legislation, which requires that the holders of 

shares in a listed company notify the company whenever their direct and/or indirect holdings pass the set thresholds of 5%, 10%, 

15%, 20%, 25%, 1/3, 50%, or 75%. The table lists all self-declared major holders whose notifications have been received. In reliance 

of this obligation vested with the holders of major holdings, the Bank postulates that no other entities nor any natural person holds 

directly and/or indirectly 10 or more percent of the Bank’s shares. 

(ii) The Bank of New York Mellon holds shares in its capacity as the depositary (the GDR Depositary) for the GDR holders, and is 

not the beneficial owner of such shares. The GDR holders have the right to convert their GDRs into shares. The rights under the 

deposited shares can be exercised by the GDR holders only through the GDR Depositary and individual GDR holders do not have any 

direct right to either attend the shareholder’s meeting or to exercise any voting rights under the deposited shares. 

(iii) The information on GDR ownership is based on self-declarations by individual GDR 

holders as required pursuant to the applicable provisions of Slovenian law.

Market performance of NLB’s securities (shares and GDRs)

The COVID-19 pandemic weighed heavily on banking sector stocks in 2020. 

After reaching an annual peak in the middle of  February 2020, European 

banking sector stocks dropped significantly as the COVID-19 pandemic 

spread. A moderate pick-up in value followed during the summer, but with 

the arrival of  autumn, banking sector stocks returned to levels observed in the 

middle of  March 2020. Despite rising at the end of  the year, banking sector 

stocks still recorded an annual decrease in value of  around 25%. 

Jan 2020

Feb 2020

M ar 2020

A pr 2020

M ay 2020

Ju n 2020

Jul 2020

A u g 2020

Sep 2020

O ct 2020

N ov 2020

D ec 2020

Source: Bloomberg.

Figure 2: NLB GDR’s price movement on the London Stock Exchange (in EUR)

Table 5: NLB share information

Share information

Total number of shares issued

Highest closing price (in 2020)

Lowest closing price (in 2020)

Closing price as at 30 December 2020(i)

NLB Group book value per share

NLB Group earnings per share (EPS) 

Price / NLB Group book value (P/B) 

Dividend per share (for the previous business year)

31 December 2020

20,000,000

EUR 65.0

EUR 34.1

EUR 45.8

EUR 97.6

EUR 13.5

0.47

/

80.00

70.00

60.00

50.00

40.00

30.00

20.00

10.00

0.00

16.00

14.00

12.00

10.00

8.00

6.00

4.00

2.00

0.00

Indices 

The Bank’s shares are included in several indices: the SBITOP index and 

ADRIA prime index of  the Ljubljana Stock Exchange, the FTSE Frontier 

Index, MSCI Frontier and MSCI Slovenia, S&P Eastern Europe BMI, S&P 

Emerging Frontier Super Composite BMI, S&P Extended Frontier 150, S&P 

Frontier BMI, S&P Frontier Ex-GCC BMI, S&P Slovenia BMI, STOXX All 

Europe Total Market, STOXX Balkan Total Market, STOXX Balkan Total 

Market ex-Greece & Turkey, STOXX EU Enlarged Total Market, STOXX 

Eastern Europe 300, STOXX Eastern Europe 300 Banks, STOXX Eastern 

Europe Large 100, STOXX Eastern Europe Total Market, STOXX Eastern 

Europe Total Market Small, STOXX Global Total Market and STOXX 

Slovenia Total Market.

Investor Relations’ function

Since the listing of  the Bank’s shares and GDRs in November 2018, the 

importance of  the Investor Relations (IR) function has increased substantially, 

requiring engagement with investors and the broader community. The Bank 

participated in varied forms of  engagement, such as investor meetings, 

calls, and conferences, reflecting the diverse nature of  the Bank’s ownership 

structure. Open and regular communication with investors and analysts 

allowed for dialogue promotion on strategic developments, as well as on the 

recent financial performance of  the Group. The Bank promoted greater 

awareness and understanding of  operating businesses, developments, and 

events which have an influence on the performance of  the Bank’s share price.

The IR section of  the Bank’s website is an important communication channel 

that provides comprehensive information on the Group and share price 

performance of  the Bank. In addition, it enables the effective distribution of  

information to the market in a clear and consistent manner. IR presentations, 

financial reports, and important information are uploaded to the Bank’s 
website in line with IR’s Financial Calendar.

Since the listing, four analysts released research reports about the Group. The 

Bank’s share is covered by analysts from JP Morgan, Deutsche Bank, Wood & 

Company, Citi, InterCapital, and Raiffeisen Bank International.

The price movement of  the Bank’s stocks did not differ substantially in 

Market capitalisation(i)

EUR 916,000,000

comparison to European banking sector stocks. The Bank stocks experienced 

(i) No market on 31 December 2020.

approximately a 25% drop in value in 2020. The difference was that the Bank’s 

stocks decreased at a higher pace over the summer and reached levels similar 

to March 2020 already by the end of  August 2020. Nevertheless, a subsequent 

uptick in value caused that by the beginning of  September 2020. The Bank’s 

stocks price movement was relatively synchronized with the price movement of  

European banking sector stocks. Similar to those stocks, the price of  the Bank’s 

stocks rose in the last couple of  months in 2020. However, it should be noted 

that the substantial drop in price in the February–March period was not offset. 

16

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Key Events

Signed SPA

for Komercijalna 
Banka, Beograd

Top Employer 
certificate

COVID-19

outbreak

Sale of NLB Vita

completed

NLB Lease&Go 
founded

35th General 
Meeting

NLB joined

UN Principles for 
Responsible Banking

Moody’s upgrade to Baa1

Acquisition of 
Komercijalna 
Banka, Beograd

JANUARY

FEBRUARY

MARCH

APRIL

MAY

JUNE

JULY

AUGUST

SEPTEMBER

OCTOBER

NOVEMBER

DECEMBER

February 

April 

June 

October 

On 4 February, the Bank announced that for the fifth 

On 9 April, the Bank disclosed the amended decision on the 

On 9 June, the Workers’ Council of NLB elected and 

On 6 October, Moody’s upgraded the long-term local and 

consecutive year it is ranked among the best employers 

composition of Pillar 2 additional own funds requirement 

appointed Petra Kakovič Bizjak, Sergeja Kočar, and 

foreign currency deposit ratings of NLB from Baa2 to Baa1. 

in the world. Top Employers Institute, an independent 

(P2R) of the currently applicable decision establishing 

Bojana Šteblaj as members of the Supervisory Board – and 

international certification company, has once again awarded 

prudential requirements (SREP). The decision was applied 

representatives of the employees. 

November 

the Bank the acclaimed ‘Top Employer’ Slovenia certificate.

retroactively from 12 March 2020. 

On 20 November, the Bank received information from the 

On 15 June, the shareholders of the Bank gathered at the 

Workers’ Council of NLB that they elected Janja Žabjek 

On 5 February, the Bank issued 10NC5 subordinated Tier 

On 9 April, the Bank received the decision of the BoS 

35th General Meeting of NLB where 56.85% shares with 

Dolinšek as member of the Supervisory Board of the Bank - 

2 bonds in the amount of EUR 120 million (ISIN code 

relating to the MREL requirement, which amounts to 15.56% 

voting rights were present. Primož Karpe and David Eric 

and representative of the workers. Her term of office shall 

XS2113139195) on international debt capital markets to 

of TLOF on a sub-consolidated level of the NLB Resolution 

Simon were re-elected for a new term of office; additionally, 

run from 20 November 2020 and will last until the conclusion 

strengthen and optimise its capital structure. On 25 March, 

Group (consisting of the Bank and non-core part of the 

Verica Trstenjak was elected as a new member of the 

of the Annual General Meeting of NLB that decides on the 

the Bank obtained the ECB’s permission for the instrument’s 

Group). The MREL requirement shall be reached by 31 

Supervisory Board.

inclusion in the calculation of Tier 2 capital.

December 2021 and shall be met at all times from that date 

allocation of distributable profit for the fourth financial 

year after her election, counting the year in which she was 

onwards. 

On 26 June, the members of the Supervisory Board of the 

appointed as the first one.

On 26 February, NLB entered into a share purchase 

Bank elected Primož Karpe as their Chairman for the second 

agreement with the Republic of Serbia for the acquisition 

The NLB Cultural Heritage Management Institute, Ljubljana 

time in a row. Andreas Klingen remains his deputy.  

On 12 November, the existing members of the Bank’s 

of an 83.23% ordinary shareholding in Komercijalna Banka, 

(entered in the register of companies on 16 April 2020) was 

Management Board were reappointed for another term in 

Beograd for EUR 387 million. 

established based on the concept of the Bank art collection 

On 30 June, the Bank entered into contracts with MIGA 

office; Blaž Brodnjak as the CEO & CMO, Archibald Kremser 

management. 

(part of the World Bank Group) in the amount of EUR 303.1 

as the CFO; and Andreas Burkhardt as CRO of the Bank, all 

March 

On 4 March, NLB obtained the ECB’s permission to include 

May 

million for the purpose of risk-weighted assets optimisation.   

for a period of five years from the end of their term on 6 

July, 2021.  

the 10NC5 subordinated Tier 2 bonds in the amount of EUR 

On 13 May, the ECB gave its consent to the appointment 

August 

120 million the Bank issued on 19 November 2019 (ISIN code 

of Petr Brunclík as a member of the Management Board of 

Between 14 and 18 August, the Management Board 

December 

XS2080776607) in the calculation of Tier 2 capital. 

the Bank and COO. Petr Brunclík, who was appointed by the 

members of NLB, Blaž Brodnjak, CEO & CMO; Andreas 

In relation to the completion of the transaction 

In March, the COVID-19 pandemic became a global 

joined NLB in February 2020. 

COO together acquired 1,382 ordinary shares of NLB, ISIN: 

to 83.23% of the ordinary shares of Komercijalna Banka, 

phenomenon with wide and far-reaching consequences 

SI0021117344, LJSE ticker NLBR, in the total amount of EUR 

Beograd, dated 26 February, 2020 (the ‘SPA’), concluded 

Supervisory Board of the Bank at the end of November 2019, 

Burkhardt, CRO; Archibald Kremser, CFO; and Petr Brunclík, 

contemplated in the Sale and Purchase Agreement relating 

including implications for the global and regional banking 

On 29 May, having met all the suspensive conditions under 

51,031.20. 

sector and therefore for the Group as well. 

the sales agreement of 27 December 2019, the Bank sold its 

50% stake in the share capital of NLB Vita in a joint sales 

September 

between the Republic of Serbia as the Seller, and NLB as 

the Buyer, the Bank announced on 22 December that it has 

obtained all the required regulatory approvals contemplated 

process together with the KBC.

On 1 September, the Bank received a letter of resignation 

by the SPA, while on 30 December the Bank completed the 

On 29 May, the Bank announced that the newly founded 

Board (the workers’ representative). 

company, NLB Lease&Go, provider of leasing services, has 

entered the Slovenian market and joined the Group. The 

At the end of September, NLB as the first bank in Slovenia, 

company offers leasing for personal vehicles and lorries, 

joined more than 180 banks from all over the world as a 

buses, and agricultural and construction machinery. 

signatory of the UN Principles for Responsible Banking.  

from Petra Kakovič Bizjak, a member of the Supervisory 

acquisition.

17

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020 
 
 
 
 
 
 
 
 
 
 
-6.6%

economic growth in 

the Euro-area in 2020.

-5.5% 

economic growth in 

Slovenia in 2020.

-6.0% 

economic growth in the 

Group’s region in 2020.

Macroeconomic 
Environment 

Global and European Economy

and recalibrated existing and new monetary policy instruments several times 

over 2020. Key interest rates remained unchanged, though. Most importantly, 

the ECB introduced and recalibrated the Pandemic Emergency Purchases 

Programme (PEPP). The envelope of  PEPP was increased over the year to a 

total of  EUR 1,850 billion, and the duration of  the programme was extended 

to March 2022. The ECB recalibrated Temporary Long-Term Refinancing 

Operations (TLTRO-III) and introduced Pandemic Emergency Long-Term 

Refinancing Operations (PELTRO). 

In the US, the Fed ramped up its asset purchases programme to prevent 

financial tightening in the markets and introduced a monetary policy 

shift by allowing for a temporary overshoot in inflation after a period of  

undershooting the inflation target. 

European governments in particular managed to achieve that the COVID-19 

The course of  the global economy in 2020 was determined by the COVID-19 

shock had only a very moderate effect on the unemployment rate, mainly 

pandemic, causing unprecedented contraction. Governments were forced 

due to jobs retention schemes masking the real impact of  the crisis on the 

to implement drastic measures to contain the pandemic despite significant 

labour market. The downward pressures on prices amplified over the year. 

economic implications. The COVID-19 shock disrupted production chains 

Nevertheless, a significant part of  the downward pressure on prices could 

around the world when manufacturing in China came to a standstill. This 

be credited to temporary factors, e.g. energy prices and the German VAT 

caused supply-side disruptions while containment measures disrupted the 

reduction. 

demand side by weighing heavily on private consumption. Supported by the 

Chinese recovery, world trade and industrial production recovered after a 

The global economy is expected to rebound in 2021. However, countries 

significant decline in Q2 2020. A clear divergence between manufacturing 

all over the world are likely to continue with the alternating relaxations and 

and services sectors was observed as measures for containing the spread of  

restrictions until the broad vaccine rollout enables a sustainable easing of  

the virus hit sectors disproportionally. The manufacturing sector remained 

containment measures. The Euro area economy is expected to grow 4.0% 

somehow resilient to further waves while the services sector contracted on the 

in 2021. The rebound in the Euro area should be underpinned by fiscal 

back of  re-introduced containment measures. To mitigate adverse negative 

measures on the national, as well as European levels and the accommodative 

impacts of  the pandemic, governments and CBs provided fiscal support and 

monetary policy. The revival of  private consumption and pent-up demand, 

monetary policy easing which mutually reinforced. Large-scale fiscal support 

underpinned by preserved stable incomes and households gradually releasing 

and liquidity assistance have been extended to economies to avoid mass 

accumulated savings, should be important drivers of  the rebound in the Euro 

lay-offs, preserve incomes, and protect businesses. They could be categorised 

area. Inflation is expected to rise in 2021, as drivers of  deflation in 2020 are 

into (i) jobs retention schemes, (ii) household and self-employed income 

set to become drivers of  reflation in 2021. The economic recovery should 

support, (iii) tax and loans forbearance and deferment, and (iv) liquidity and 

also play its part as an upward pressure on prices. Nevertheless, inflation 

guarantees. 

is expected to remain in check due to the substantial output gap, as well 

as elevated unemployment in comparison to pre-crisis levels. The cost of  

In the EU, fiscal measures adopted on the national level were complemented 

mitigating the pandemic will continue to be felt in 2021, although pressures on 

by a common European rescue package, which included (i) precautionary 

public finances are expected to ease. Fiscal deficits are expected to narrow due 

credit lines for member states, (ii) a programme to finance loans to businesses, 

to a growth-induced rise in budget revenues, gradual unwinding of  pandemic-

and (iii) a jobs support programme. The agreement on a recovery plan, Next 

related emergency measures, and the projected rebound in economic activity. 

Generation EU, and the EU’s long-term budget is set to ensure support to 

Public debts are expected to move in line with narrowing fiscal deficits and the 

the hardest hit member states and underpin growth in subsequent years. 

economic rebound.

National authorities also implemented capital, liquidity, and borrower-based 

macroprudential measures to support banks facilitating the real economy. The 

ECB provided abundant liquidity and conducted large-scale asset purchases 

with the objective to keep favourable financing conditions and to maintain 

the smooth working of  the transmission mechanism. The ECB introduced 

18

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020The Economy in the Group’s region

In Montenegro, the COVID-19 pandemic had devastating implications for 

the economy due to its underlying features of  being particularly vulnerable to 

The Group’s region was not able to circumvent the COVID-19 pandemic 

external shocks and being exposed to hardest hit sectors. The pandemic and 

and its economic implications. As a consequence, the Group’s region recorded 

travel restrictions weighed heavily on Montenegro’s tourism sector. The latter 

a substantial drop in economic growth. However, economic implications of  

had spillover effects on domestic consumption and investment, which together 

the COVID-19 pandemic differed between countries of  the Group’s region 

with the weakened external demand weighed heavily on economic growth. 

due to underlying differences in features of  economies. Countries with the 

strong reliance on the tourism sector were severely affected by restrictions 

In North Macedonia, notable economic contraction was recorded as output 

on domestic and international travel. The disruption to global supply chains 

contracted on the back of  decreased private consumption with household 

and a decline in remittances and FDI inflows weighed on economies as well. 

spending being adversely affected by a drop in remittances and with the 

The lowest annual contraction was registered by Serbia, while the highest 

external sector being influenced by containment measures abroad. Despite 

contraction was experienced by Montenegro. In general, inflation fell 

fiscal measures and the toned-down effect on the labour market, domestic 

mainly because of  downward pressure on consumer prices due to depressed 

demand was suppressed. 

domestic demand and a drop in oil prices. Fiscal balances and public debts 

were affected by implementation of  fiscal measures aimed at cushioning 

In Serbia, the economy experienced a moderate contraction as a consequence 

COVID-19 economic implications. Current accounts worsened and deficit 

of  a swift and sizeable fiscal and monetary support measures. Another factor 

financing needed to be complemented by external loans due to a decrease in 

was the underlying feature of  the economy being less exposed to sectors 

regular sources of  financing, i.e., FDIs and remittances.

Table 6: Movement of key macroeconomic indicators in the Euro area and NLB Group region

GDP  
(real growth in %)

Average inflation  
(in %)

Unemployment rate  
(in %)

2018

2019

2020

2021

2022

2018

2019

2020

2021

2022

2018

2019

2020

2021

2022

Euro area

Slovenia

BiH

Montenegro

N. Macedonia

Serbia

Kosovo

1.9

4.4

3.1

5.1

2.8

4.5

3.8

1.3

3.2

2.9

4.1

3.2

4.2

4.9

-6.6

-5.5

-5.2

-13.0

-4.5

-1.0

-7.0

4.0

4.5

3.5

6.5

4.5

4.5

5.0

3.5

4.0

3.5

4.5

3.5

4.0

5.0

1.8

1.9

1.4

2.6

1.4

2.0

1.1

1.2

1.7

0.6

0.4

0.8

1.9

2.7

0.3

-0.3

-1.0

-0.3

1.2

1.6

0.2

1.2

1.3

0.7

1.0

1.5

2.0

1.4

1.3

1.7

1.0

1.5

1.8

2.3

1.7

8.2

5.1

7.6

4.5

8.0

4.9

9.0

5.5

8.5

5.0

18.4

15.7

18.0

17.5

16.0

15.2

15.1

18.0

18.0

16.0

20.7

17.3

16.4

17.5

16.5

12.7

10.4

9.0

9.0

8.5

29.6

25.7

26.5

26.0

25.0

Source: Statistical offices, Focus Economics. 

Note: NLB Forecasts are highlighted in grey.

hardest hit by the pandemic in relation to their peers in the Group’s region. 

The contraction was mostly driven by a reduction in private consumption, 

which was only partially offset by increased government consumption and net 

exports. 

In BiH, the COVID-19 pandemic has pushed the country into a recession 
underpinned by the drop in domestic and external demand, and a drop in 

remittances. 

In Kosovo, the COVID-19 pandemic had severe implications for the economy 

due to shortcomings in its consumption-based growth model. The economy 

contracted on the back of  a decline in services exports due to lower diaspora 

visits, and a drop in private consumption and investment due to uncertainty 

and containment measures. Strong remittances inflows managed to offset some 

of  the pandemic impact.

In Slovenia, the economic growth had a similar path as other Euro area 
economies throughout 2020. After a significant contraction in H1 2020 due 

to containment measures negatively affecting all demand components except 

government consumption, the economy experienced a strong rebound in 

Q3 2020. However, re-imposed stringent containment measures due to a 

surge in COVID-19 infections interrupted the recovery in Q4 2020. The 

labour market was supported by policy measures, so, losses in employment 

were protected from a large drop in GDP, and much smaller than expected. 

The measures taken have also avoided a surge in insolvencies. Sizeable fiscal 

measures taken to support the economy and lost revenues reflected in a large 

deficit of  public finances and elevated public debt. 

Table 7: Movement of the balance of payment and fiscal indicators in the Euro area and NLB Group region

Current account balance  
(% GDP)

Fiscal balance  
(% GDP)

Public debt  
(% GDP)

2018

2019

2020

2021

2022

2018

2019

2020

2021

2022

2018

2019

2020

2021

2022

Euro area

Slovenia

BiH

2.9

5.8

2.3

6.5

2.2

7.3

2.4

5.3

2.4

5.3

-3.3

-3.0

-4.9

-4.6

-3.9

Montenegro

-17.0

-15.0

-15.4

-14.0

-12.4

N. Macedonia

Serbia

Kosovo

-0.1

-4.8

-7.6

-2.8

-6.9

-5.7

-3.5

-4.3

-7.5

-3.0

-5.6

-6.1

-2.8

-5.4

-5.8

-0.5

-0.6

0.7

2.3

-3.6

-1.8

0.6

-2.6

0.5

1.9

-2.9

-2.0

-0.2

-2.9

-9.1

-8.5

-4.6

-9.9

-8.1

-8.1

-6.7

-6.2

-4.7

-2.9

-4.7

-4.4

-3.2

-5.1

-3.8

-3.0

-1.7

-3.4

-3.3

-1.7

-3.7

85.8

84.0

100.7

101.4

99.9

70.3

65.6

79.6

78.8

77.6

34.3

32.8

38.4

38.6

37.5

70.1

76.5

90.6

90.7

87.7

40.4

40.7

51.0

51.2

50.9

53.6

52.0

56.8

58.7

57.0

16.9

17.5

24.4

28.7

31.0

Source: Statistical offices, Focus Economics. 

Note: Consensus Forecasts are highlighted in grey.

19

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020In Slovenia, in 2021 economic activity is expected to rebound, backed 

The Banking System in the Group’s region

by growth in private consumption. However, the household saving rate is 

expected to remain elevated in 2021 with households only gradually releasing 

The banking systems in the Group’s region were not able to remain intact by 

accumulated savings. Investment growth is expected to be supported by 

the overall pandemic implications. Nevertheless, lending exhibited diverging 

large public investments and the recovery of  private investment. Net exports 

degrees of  resilience to the adverse effects of  weakened economies on the 

are also expected to have a positive contribution to growth. However, a 

banking systems in the Group’s region. The highest corporate loans growth 

sustainable recovery is conditional on the vaccine rollout and containment of  

was recorded in Serbia and Kosovo, while BiH and Slovenia recorded 

the pandemic. 

negative growth in corporate loans. The highest surge of  household loans was 

registered by Serbia, North Macedonia, and Kosovo, while BiH recorded a 

In Montenegro, the economy should rebound in 2021 on the back of  

slight decrease in household loans, as well. With the exception of  Montenegro, 

investments supporting construction works and the revival of  private 

where corporate and household deposits registered negative annual growth, 

consumption driven by remittances and bank lending. 

all countries of  the Group’s region recorded high growth in corporate and 

In North Macedonia, the rebound in 2021 is expected to be underpinned 

by Slovenia and BiH. Household deposits recorded the highest annual growth 

by strengthening domestic demand with remittances inflow boding well for 

in Kosovo, which was closely followed by Serbia and Slovenia. The net 

household deposits. Corporate deposits increased the most in Serbia, followed 

consumption. 

interest margin was the highest in Kosovo and Montenegro. In Slovenia, the 

decrease in net interest margin was driven by the decline in credit growth and 

In Serbia, a recovery to pre-crisis levels is expected already in 2021. The 

falling returns on assets. The NPL ratio as a measure of  the quality of  bank 

rebound is projected to be driven by investment and private consumption, 

portfolio improved in Slovenia, BiH, North Macedonia, and Serbia, while 

while a positive contribution from net exports depends on the recovery in the 

it deteriorated in Montenegro and Kosovo. The improvement in the NPL 

EU. 

In BiH, the economy is expected to rebound in 2021 as a consequence 
of  a revival in domestic demand and the gradual easing of  COVID-19 

ratio could be deceiving due to macroprudential measures put in place by 

regulatory and supervisory institutions, e.g. moratoria. The capital adequacy 

of  the banking systems remains solid and resilient to the increased risks, with 

banking systems remaining well-capitalised. The capital adequacy either 

containment measures in main export markets – which bodes well for the 

improved or stagnated in almost all countries of  the Group’s region, with 

external sector. 

Serbia being an exception in this regard.

In Kosovo, the economy should rebound in 2021 on the back of  pent-up 

Table 8: Movement of key banking systems indicators in the NLB Group region, 2020

underpinned by a revival in consumer and investment spending, assuming that 

BiH

4,392

-4.9

5,059

-0.8

2,407

16.1

7,036

demand following the easing of  domestic restrictions, while the external sector 

should be supported by gradual reopening of  economies. 

The economic growth in the Group’s region could be around 4.8% in 2021. 

The return to growth of  the economies of  the Group region should be 

consumer and business confidence are restored when the pandemic is under 

control. Gradual easing of  COVID-19 restrictions across the globe should 

boost external demand and release travel restrictions, resulting in tourism-

dependent countries experiencing a more robust rebound. Nevertheless, 

lingering uncertainty regarding the course of  the pandemic and the vaccine 

rollout cloud the outlook, in general. The economic growth in the Group’s 

region also depends on the pace of  the recovery in the EU because it affects 

the external trade and determines the remittance inflows, underpinning a 

significant part of  consumption in several countries of  the Group’s region.

Corporate loans Household loans

Corporate deposits Household deposits Net interest margin

NPL

CAR

in million 

in million 

in million 

in million 

EUR ∆ % YoY

EUR ∆ % YoY

EUR ∆ % YoY

EUR ∆ % YoY

2018, 
in %

2019, 
in %

in % ∆ pp YoY

in % ∆ pp YoY

Slovenia

8,750

-1.4

10,712

0.1

8,031

18.8

22,437

10.2

Montenegro

1,186

N. Macedonia

2,761

1.7

1.1

1,411

3,021

2.7

8.0

1,277

-5.5

1,750

2,004

10.1

4,638

Serbia

Kosovo

14,856

10.9

9,544

13.8

9,600

26.3

14,897

2,055

7.2

1,180

7.1

943

15.1

2,844

Source: Statistical offices, CBs, NLB. 

Note: Net interest margin calculated on interest-bearing assets; Net interest margin calculated on average total assets for Serbia; (i) Data in Q3 2020.

1.8

2.6

4.5

3.4

3.3

4.8

1.6

2.4(i)

4.3(i)

3.2(i)

3.0

4.5

2.6

6.6(i)

5.5

3.4(i)

3.7

2.7

-0.3

18.3

-0.2

-1.1

18.3 (i)

0.7

-1.6

-0.4

0.7

18.5

16.9(i)

22.4(i)

16.5

0.2

0.8

0.0

-1.2

0.8

3.9

-1.3

4.6

12.4

13.2

20

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Kosovo

Montenegro

N. Macedonia

BiH

Serbia

Slovenia

Euro area

Kosovo

Montenegro

N. Macedonia

BiH

Serbia

Slovenia

Euro area

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

0%

3%

6%

9%

12%

15%

18%

21%

2020

2019

Source: ECB, National CBs, NLB. 

Note: Q3 2020 data for Serbia.

2020

2019

Source: ECB, National CBs. 

Note: Return on average equity (ROAE) used for BiH; Q3 2020 data for BiH, N. Macedonia, and Euro area.

Figure 3: LTD ratio in the Euro area and NLB Group region

Figure 4: ROE ratio in the Euro area and NLB Group region

The LTD ratio increased in Montenegro, while in other countries of  the 

Group’s region the LTD ratio registered a decrease. The profitability of  

banking systems in the Group’s region was not immune to the economic 

implications of  the pandemic, hence the ROE ratio decreased in all countries 

of  the Group’s region with North Macedonia being an exception.

Kosovo

Montenegro

N. Macedonia

BiH

Serbia

Slovenia

Euro area

0%

10%

20%

30%

40%

50%

60%

70%

Households loans, % GDP

Loans to non-financial corporations, % GDP

Source: National CBs, National Statistical Offices. 

Note: Q3 2020 annualised data for BiH and Kosovo.

Figure 5: Loans to non-financial corporations and households’ loans in the Euro area and the NLB Group region in 2020

Looking at the loans to non-financial corporations and households’ loans as a 

percentage of  GDP, it can be observed that the whole Group has the potential 

for further growth compared to the levels in the Euro area. The expected 

return of  economies in the Group’s region to growth in 2021 bode well for 

loans potential. The economic recovery should be underpinned by the revival 

in private consumption and fixed investments, both important components 

of  loans potential, and both expected to exhibit growth in 2021 after the 

pandemic-induced drop in 2020. Private consumption, as the strongest part of  

the GDP, is forecasted to increase somewhere between 3.3%, as is the case for 

BiH, and 6.2%, as is the case for Montenegro. Fixed investment is forecasted 

to increase somewhere between 5.3%, as is the case for Montenegro, and 

8.9%, as is the case for Serbia. The projected government consumption 

growth, although lower than in 2020, should support the expected return to 

economic growth in 2021 as well.

21

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Regulatory Environment

During 2020, more than 100 changes in the EU and Slovenian 

The Group also takes into account and complies with the regulations in the 

Regulatory Environment in the Group’s region

regulatory environment were adopted with material effects 

field of  preventing money laundering and terrorist financing. In 2020, an 

on the Bank and its Group. The Group strives to be fully 

amendment to the Prevention of  Money Laundering and Terrorist Financing 

The regulatory environment in the rest of  the region where the Group 

compliant with the existing and new requirements. Disclosure 

Act was adopted that transposed the AMLD 5 into the Slovenian legislation. 

operates was dominated by legislative and regulatory changes related to 

of the most relevant changes of legislation and regulation 

At the end of  2020, a new amendment to the law was proposed. 

COVID-19 pandemic and minimising its consequences in the financial 

which has an effect on the Group is presented herein.

sector and economies. There were also local regulatory (prudential and 

Compliance with the Payments Act (PSD2) and regulatory technical standards, 

macroeconomic) measures adopted to ensure stable functioning of  the 

which brought open banking into the financial environment, required major 

financial systems. 

The Regulatory Environment in Slovenia 

changes to the Bank’s information systems. The Bank is constantly monitoring 

The Bank is subject to capital adequacy and liquidity rules imposed by the 

them, taking into account the best user experience.

factoring, as well as changes to the DGS and labour law. The local regulator 

EU (CRR/CRD), which govern the activities in which banks may engage, 

also adopted a number of  regulations related to changes of  regulatory reporting 

and are designed to maintain the safety and soundness of  banks as well as 

Due to the COVID-19 epidemic in 2020, the RoS adopted several intervention 

and risk management rules (liquidity, operational risk, collateral valuation, 

new regulatory requirements imposed by the regulator and is adapting to 

In BiH, there were important changes related to introduction of  the law on 

limit their exposure to risk. Even though the majority of  the new provisions 

laws and measures which mainly affected the Bank in the area of  credit 

outsourcing, ICAAP/ILAAP, LCR). 

will apply from June 2021, the Bank started its implementation activities to 

moratoriums. The Bank was also involved in economic measures as a lender 

ensure the timely implementation of  CRR2 provisions. The CRD V, which 

with state guarantees on loans.

will be further transposed into the Banking Act (ZBan-2), will also regulate the 

Montenegro was, adding to the COVID-19 related changes, highly active, 

changing banking laws (together with a number of  by-laws) and bank recovery 

participation of  employees in the management of  the Bank, which the Bank 

An ongoing activity from 2019 included the amendment of  policies and 

and resolution law (together with a number of  by-laws), which were later 

already encourages.

contracts due to EBA Guidelines on outsourcing arrangements, that provide a 

postponed to come into force on 1 January 2022, bankruptcy and liquidation law, 

As a financial institution offering benchmark-based products, the Bank meets 

an outsourced activity, service, process, or function (or part of  it) is critical or 

its obligations under the Regulation 2016/1011 (BMR) and regularly monitors 

important.

developments in this area by adapting its operations to the requirements of  

In Kosovo, the local CB adopted a number of  regulatory rules on reporting, 

IT management, the advertising of  financial services, electronic 

regulators and industry.

In the EU’s policy context under the European Green Deal, ‘sustainable 

money issuance and electronic payment systems, credit risk management, 

clear definition of  outsourcing and specify the criteria to assess whether or not 

law on DGS (together with a number of  bylaws), and the law on companies.

finance’ is understood as finance to support economic growth while reducing 

NPL, and restructuring prudential treatment. 

Due to the constant care for the interests of  its customers, especially the 

pressures on the environment, and taking into account social and governance 

protection of  their data, the legislation in the field of  personal data protection 

aspects. The Bank is approaching the development of  a comprehensive policy 

Serbia made important legislative steps towards implementation of  FATCA, 

is also important for the Bank. The Bank strictly adheres to its obligations 

on sustainable finance, comprising the action plan on financing sustainable 

additionally there were changes to CB’s rules on regulatory reporting and risk 

imposed on it by GDPR in both Slovenia and the Group. As the Slovenian 

growth and the development of  a renewed sustainable finance strategy in the 

management rules (liquidity, operational risk, collateral valuation, outsourcing, 

law, which would further supplement the regulation, was not adopted either in 

ESG EU regulatory framework as well. 

2020, further obligations for the Bank may arise when the law will be adopted.

ICAAP/ILAAP, LCR, FX transactions). Serbia also made changes to the 

corporate and personal income tax law, law on VAT, and introduced digital 

Regarding upcoming legislation in the corporate governance area, an 

property law and amended the AML law related to the treatment of  digital assets.

As a provider of  services and products in the field of  financial markets, the 

amendment to the Companies Act (ZGD-1) is in the process of  adoption, 

Bank complies with the provisions of  MIFIR / MIFID 2 regarding financial 

which will have an impact on the Bank, mainly in the area of  relations with 

markets transactions, enhanced investor protection, transparency, and 

shareholders and the exercise of  shareholders’ rights, as well as information on 

reporting obligations.

corporate actions (following SRD2).

In North Macedonia, COVID-19 pandemic-related laws focused mostly on social 
support for vulnerable social groups, loan restructuring, and write-offs, but there 

were also important EU-accession activities in legislation, introducing new rules 

for trade companies (in line with EU laws on cross-border mergers). AML law 

was amended to transpose the EU legislation in the relevant area, the law on 

classified information, the law on personal data protection, harmonising with 

GDPR regime in the EU, and last but also important were CB decisions on risk 

management rules and on the use of  banking laws in emergency situations. 

22

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Combining ancient 
techniques with 
modern aesthetics 
increasing in 
popularity

Bogdan Darmanović 
SHIMMPO, Montenegro

SHIMMPO is a team of young people, led by sculptor 
Bogdan Darmanović, gathered around the idea of 
applied sculpture.Their starting point is to combine 
ancient techniques with modern aesthetics, offering a 
new dimension of ceramic products, for full enjoyment 
around the table. All plates and cups are made in a 
studio in Podgorica, from 100 % natural materials. 
Each piece is hand sculpted, baked and glazed to a 
most beautiful shine. Thanks to NLB Banka, Podgorica 
and the #HelpFrame project, their products are 
becoming increasingly popular in restaurants and 
hotels. The team is grateful for such generous support.

23

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Business Report 

24

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Acquisition of  
Komercijalna banka 
a.d. Beograd 

Table 9: Market shares of Komercijalna Banka group(i)

Total assets

Loans

Deposits

Serbia

Republic of Srpska

Montenegro

10.2%

7.5%

12.0%

5.5%

5.9%

4.9%(ii)

3.4%

3.6%

3.7%

(i) Data from CBs and own calculations as at 30 September 2020. 

(ii) Includes deposits from banks.

By acquiring the most attractive 

target in the region, NLB Group 

became the third largest bank on 

the promising Serbian market.

On 30 December 2020, NLB Group achieved another key milestone by 

of  approximately 1.9% to over 12% (measured by total assets). Komercijalna 

balance: EUR 10,033.3 million) and deposits by EUR 3,443.5 million (NLB 

successfully concluding the acquisition process of  an 83.23% shareholding 

Banka, Beograd adds more than 800,000 active retail customers and 203 

Group year-end balance: EUR 16,397.2 million). The acquired Komercijalna 

in Komercijalna banka a.d. Beograd (Komercijalna Banka, Beograd) on the 

branches, the largest distribution network in Serbia to NLB Group’s existing 

Banka, Beograd with a similar business model to the existing NLB Group, has 

Serbian market. The final purchase price was EUR 394.7 million. As a result 

operations. The business operations of  NLB Group in Serbia will be (besides 

moderate impact on the Group’s risk profile and cost of  risk. The Group’s 

of  the acquisition of  Komercijalna Banka, Beograd the Group obtained four 

the Slovenian market) the largest and the most important one. Through the 

TCR after acquisition (16.6%) remained above regulatory requirements and 

new members – Komercijalna Banka group: 

subsidiary banks of  Komercijalna Banka, Beograd in BiH and Montenegro, 

management TCR target. The acquisition is expected to positively contribute 

NLB Group further solidified its already strong position in those two markets.

to the achievement of  NLB Group’s outlook.

•  three banks in Serbia, BiH and Montenegro: Komercijalna banka a.d. 

Beograd (Komercijalna Banka, Beograd), Komercijalna Banka a.d., 

The enlarged Group will benefit from the diversification of  its portfolio 

Banja Luka (Komercijalna Banka, Banja Luka), Komercijalna Banka a.d. 

and given the improved product offering of  Komercijalna Banka, Beograd 

Podgorica (Komercijalna Banka, Podgorica); and 

combined with NLB Group staff local expertise, cost, and capability-related 

business synergies derived from its integration within the Group. It is 

•  one investment fund company in Serbia: Kombank INvest a.d. 

estimated that synergy effects could be over EUR 20 million p.a. from 2023. 

Beograd (Kombank INvest, Beograd).

In addition to classic banking products, the Group will also be able to extend 

the number of  products and services on the Serbian market by distributing 

The acquisition further strengthened the Group’s long-standing presence 

insurance products and asset management as well. Besides that, greater cross-

in the SEE region and ensured strategic and systemic position on all the 

border activity within the Group could be achieved by using the untapped 

markets where the Group operates. NLB Group now consists of  nine 

potential for enhanced intra-regional trade in the Western Balkans.

banking members, locally even more firmly embedded as important financial 

institutions and market leader in various business segments. Going forward, 

Since the transaction was closed on 30 December 2020, only negative 

the strategy for the next two years is to merge three pairs of  banks that 

goodwill in the amount of  EUR 137.9 million and 12-month expected credit 

operate on the same market and by that simplify the Group’s steering and 

losses on the performing portfolio in the amount of  EUR 13.4 million are 

provide benefit for clients and shareholders. 

included in the NLB Group income statement for 2020 (partial influence also 

on income tax and result of  non-controlling interests). This contributed to the 

Serbia has long been a strategically important market for the Group in the 

strong result of  NLB Group in 2020 (EUR 269.7 million of  net profit). 

context of  its strategy to be the leading international bank headquartered in 

and focused on the SEE region. The acquisition has significantly increased 

Komercijalna Banka group contributed EUR 4,252.2 million to the balance 

NLB Group’s presence in Serbia whose market is among the fastest growing 

sheet of  NLB Group which reached EUR 19,565.9 million as at 2020 YE. 

in the region and will offer opportunities for long-term growth, profitability, 

This is close to the EUR 20 billion, the mark NLB Group once already 

and regional contribution due to stable core deposits and strong capital 

achieved, this time, however, with substantially better dispersed risk and 

position. Following the acquisition, NLB became the third largest banking 

stronger capital and liquidity positions. The acquisition increased gross loans 

group in Serbia, with the market share increasing from pre-acquisition share 

to customers of  NLB Group by EUR 1,877.3 million (NLB Group year-end 

25

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Strategy

Despite the challenging and uncertain economic environment caused by COVID-19 pandemic, 

the Group has not changed its course and continues to pursue its strategy, putting focus on 

protecting and strengthening its market position in its home region, and actively participating 

in the growth and consolidation of the market. Digitalization, client centricity and cost efficiency 

remain some of key strategic orientations in order to deliver the Group’s mission and vision.

Strategic focus

For us, this region 

is not just a point 

on the map, it 

is our home.

Become regional champion

Defend our market position

The Group aims to further strengthen its role as a systemically important 

The Group is working to protect and strengthen its market position as a 

financial institution in SEE region and strives to become a market leader in all 

systemic player in its home region. It also works to actively participate in 

of  its core markets. With the completion of  the acquisition of  Komercijalna 

the expected growth and consolidation of  the market, while focusing on 

Banka, Beograd in 2020, the Group made an important step in this direction. 

increasing profitability through a more customer-centric approach and 

The Group believes there is a significant potential from the deal for the whole 

digitalization.

region given the complementing product offerings of  Komercijalna Banka, 

Beograd combined with cost- and capability-related business synergies derived 

from its integration within the Group. It is estimated that synergy effects could 

be over EUR 20 million p.a. from 2023.

As a leading 

Putting clients first

Exploit opportunities and synergies

player, the Bank 

would like to best 

serve its clients’ 

financial needs.

In retail banking, the Bank continues to strive to get closer to its clients by 

Significant strategic business efforts are undertaken to achieve business 

offering anchor products and personalised, most accessible digital services (e.g. 

synergies across the Group, both in costs and operational efficiency. The 

omnichannel, marketplace) that suit their lifestyles. In corporate banking, the 

Group believes these can help offset significant negative economic effects of  

Bank is looking to provide more complex, cross-border products and services, 

the COVID-19 pandemic on the Group’s future business results. The Bank 

and find new entry points in order to suit all its clients’ financial needs. The 

is pursuing growth through entering/expanding its presence into selected 

whole Group strives to have a prominent role in the region’s development.

adjacencies (e.g. leasing, bancassurance) and diversifying its services on a 

horizontal level. By publishing takeover bid for the remaining regular and 

One of  the key efforts is improved availability for all clients. The Group has 

priority shares of  Komercijalna Banka, Beograd, we reaffirmed our belief  

made itself  available anywhere and anytime by building a strong customer 

in the bank and confirmed strong investment case aimed at securing all 

centre and upgrading its portfolio of  digital sales channels. These now offer 

synergy potential. The Bank is simultaneously monitoring additional M&A 

a growing set of  banking products and services, both for retail and corporate 

opportunities (within consolidation processes in banking sectors in the SEE), 

clients. This has also become a very important issue due to the COVID-19 

which are not part of  the immediate strategic plan. 

outbreak. 

As a systemic 

bank, it is our 

responsibility to 

keep and protect 

our current strong 

market position.

One of the more 

important strategic 

topics for the 

Group is the full 

exploitation of 

potential synergies 

within the Group.

26

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020 
 
 
Continuing transformation

delivering our vision and mission. The deal was completely in line with 

Brexit’s impact on the Group’s performance

Group’s strategic focus and has enabled the Group to reinforce and strengthen 

To facilitate the aforementioned strategic focus and support continuous 

its strategic position as a market leader in the SEE region. Also, the Group will 

Due to the limited focus of  the Group’s operations beyond the SEE region, 

transformation in an everchanging environment, the Group is following an 

be able to extend the number of  products and services in the Serbian market, 

the estimation is that Brexit will not have any significant impact on the 

elaborated, comprehensive, and detailed program plan to deliver its mission 

and allow greater cross-border activity within the Group. 

Group’s business performance.

and financial targets. The Group has identified a series of  projects and 

initiatives and has also dedicated considerable investment funds for their 

Further information is available in the chapter 

Other strategic priorities

implementation. With the projects, all major running change efforts are 

Acquisition of Komercijalna banka a.d. Beograd.

channelled into one overall strategic transformation program.

The backbone of  the strategy is strengthening customer-centricity 

Digitalization

by establishing customer-based market management, improving the 

Due to the positive effects from working remotely during the pandemic, the 

Bank will continue the work-from-home initiative in the future, thus offering 

more flexibility to its workforce and achieving cost benefits at the same time.

understanding of  the clients, reimagining digital client journeys, and 

Highly correlated with the COVID-19 pandemic, the Group continues to 

Following the lifting of  EC State Aid constraints, the Group is now fully 

accelerating innovation to provide lifestyle and value chain services to lock 

implement comprehensive and substantial strategic efforts toward digital 

engaged in re-establishing some of  the key financial services that were subject 

relationships.

transformation. The new circumstances related to the pandemic and the 

to restrictions (leasing, factoring, etc.).

The transformation program also focuses some efforts into increased 

channels by our customers. The Group was prepared for such a market trend, 

The Group is also putting more efforts into cross-border loan activity. 

operational efficiency, cost management and the improved utilisation of  the 

since it was already the leading provider and innovator in its core markets 

The Group’s knowledge of  the region and its presence are opening new 

economic uncertainty continue to affect the growth and acceptance of  digital 

Group’s capital. Simultaneously, overall operational capabilities are being 

before the outbreak.

possibilities.

enhanced by improving human capital, optimising IT, digitalizing internal 

processes, and leveraging information capital. To drive transformation, a new 

At the same time, the Group is striving to simplify and automate processes in 

change management platform was set up.

COVID-19 response

order to minimise costs and uses digitalization as the main tool. The focus on 

digitalization is to enable quicker and better customer service, a higher level 

of  internal processes efficiency, and consequently additional cost savings. 

COVID-19 pandemic resurfaced in the second part of  2020, on an even 

The Group will continue to invest substantially in IT infrastructure and its 

larger scale than during the first wave in H1. This reignited economic 

capabilities. The focus will be on improving the speed IT can deliver results 

uncertainty across Europe. However, the Group entered the crisis well 

by adopting agile methodology principles, the provision and implementation 

capitalised and prepared and has managed to exhibit profit resilience 

of  the best online experience for customers in the SEE, and how to enhance 

in 2020 results. 

capabilities for processing data, modelling, and the relevance of  services to 

The Bank responded successfully to the COVID-19 pandemic, maintaining a 

concern for the health of  our employees and customers as a top priority. 

Sustainable development vision

clients.

Customers have been offered an even wider range of  24/7 accessible digital 

The Group has an important social responsibility mission, which is to 

solutions, while also providing uninterrupted branch operations and cash 

contribute to a higher quality of  life for all inhabitants in the environment 

services. The Bank was continuously supporting its customers and their vital 

where it operates. The Bank recognises its responsibility toward clients, its 

businesses and households by offering them moratoria and liquidity lines 

employees, the environment, and society as a whole.

Further information is available in the 

NLB Group Sustainability Report 2020.

where needed. 

Acquisition of Komercijalna Banka, Beograd

Sustainability became a Group-wide initiative. In 2020, we developed the 

basis for the intensive integration of  ESG factors into the Group’s business 

model. Moreover, NLB became the first bank from Slovenia to commit to the 

After receiving all relevant regulatory approvals, at the end of  December 

UN Principles for Responsible Banking. By meeting stakeholder needs and 

2020, the Bank successfully completed the formal process of  acquiring 

expectations and driving business value through sustainability, the Bank will 

Komercijalna Banka, Beograd. This represents an important step toward 

reinforce its efforts towards delivering the 2025 strategy. 

27

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020 
Risk Factors 
and Outlook

Risk Factors

at the end of  March 2020, a drop in market yields resulted in positive 

Outlook

valuation effects. Respectively, the related investment strategy of  the 

Group adapts to the expected market trends in accordance with the set 

The indicated outlook constitutes forward-looking statements which are 

risk appetite. The liquidity position of  the Group is expected to remain 

subject to a number of  risk factors and are not guarantees of  future financial 

very solid; the pandemic did not result in any material liquidity outflows.

performance.

In this regard, the Group closely follows the macroeconomic indicators 

The Group is pursuing a range of  strategic activities to enhance its business 

relevant to its operations:

•  GDP trends and forecasts

Risk factors affecting the business outlook are (among others): the economies’ 

•  Economic sentiment

sensitivity to a potential slowdown in the Euro area or globally, widening 

•  Unemployment rate

credit spreads, potential liquidity outflows, worsened interest rate outlook, 

•  Consumer confidence

regulatory and tax measures impacting the banks, and other geopolitical 

•  Construction sentiment

uncertainties. 

•  Deposit stability and growth of  loans in the banking sector

•  Credit spreads and related future forecasts

The economic momentum in the region where the Group operates has 

•  Interest rate development and related future forecasts

worsened due to the COVID-19 pandemic that started at the end of  Q1 

•  FX rates

performance. The economic environment has visibly changed, especially in 

the eurozone. Interest rate outlook is uncertain given the possible changes of  

the ECB deposit rates. The main ambition is that despite deteriorating market 

conditions, the Bank is committed to delivering sound financial performance.

The measures and potentials outlined in the above strategy are reflected 

in the Group’s outlook for the 2021 to 2023 period:

2021

2023

2020. The governments in the region implemented different measures to 

•  Other relevant market indicators

Regular income

> EUR 600 million

> EUR 700 million

mitigate its adverse negative impacts. In 2021, the Group region is expected 

to return to growth on the back of  revival in private and investment 

The Group developed a set of  new macroeconomic scenarios, based on the 

consumption assuming that consumer and investment confidence are restored 

ECB baseline, of  mild and severe scenarios for the initial period from 2020 to 

Costs

~ EUR 430 million(i)

< EUR 400 million

when the pandemic is successfully curbed. 

2022. For the two-year period from 2023 to 2024, the normal pre-COVID-19 

methodology and IMF projections were used. These scenarios, which are 

Based on the measures taken by the governments in Slovenia and other 

based on the expected U-crisis (severe deterioration of  macroeconomic 

ROE a.t.

High single digit

> 10% (RORAC(ii) > 12%)

countries, the Group is granting an option of  moratoriums on the payment 

indicators in 2020 and moderate positive growth in the following years), are 

of  obligations to all eligible borrowers due to COVID-19, which is not treated 

included in the calculation of  expected credit losses in accordance with IFRS 9. 

as a trigger for a significant increase in the credit risk. In accordance with 

EBA guidelines, all the clients requiring the moratorium are closely monitored 

The Group established a comprehensive internal stress-testing framework 

as their financial situation and identification of  credit deterioration will 

and early warning systems in various risk areas with built-in risk factors 

lead to a downgrade and will impact the IFRS 9 staging. Those clients will 

relevant to the Group’s business model. The stress-testing framework 

Loan 

growth

Mid-single digit 

High-single digit 

growth rate

CAGR  (2021-2023)

not automatically fall into the forbearance category. The Group regularly 

is integrated into Risk Appetite, ICAAP, ILAAP, and Recovery Plan 

Cost of risk

70–90 bps

40–60 bps

assesses the credit quality of  the exposures benefiting from these measures and 

to determine how severe and unexpected changes in the business and 

identifies any situation in which payment is unlikely. During the year 2020, the 

macro environment might affect the Group’s capital adequacy or liquidity 

Group additionally reviewed IFRS 9 provisioning by testing a set of  relevant 

position. Both the stress-testing framework and recovery plan indicators 

Dividend payout 

EUR 92.2 million 

> EUR 300 million(iii)

macroeconomic scenarios to adequately reflect the current circumstances and 

support proactive management of  the Group’s overall risk profile in these 

the related impacts in the future.

circumstances, including capital and liquidity positions from a forward-

looking perspective. 

The economic slowdown had some negative impacts on the existing loan 

portfolio quality, namely as an increase of  Stage 2 and Stage 3 exposures,and 

Risk Management actions that might be used by the Group are determined 

the related cost of  risk. Furthermore, it also impacted new loan generation. 

by various internal policies and applied when necessary. Moreover, the 

In the initial stage of  outbreak in Q1 2020, credit spread expansion arising 

selection and application of  mitigation measures follows a three-layer 

from the Group’s bond portfolio kept for liquidity purposes negatively 

approach, considering the feasibility analysis of  the measure, its impact on 

influenced on the valuation. Following the intervention of  the ECB

the Group’s business model, and the strength of  available measure.

(i) Initial increase in cost base in 2021; projected costs include restructuring charges. 

(ii) RORAC calculated as Result after tax excl. Tier 2 bonds expenses divided by average RWA at 15.25% capital requirement. 

(iii) Cumulative in the period 2021-2023.

28

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020 
Outlook 2021 

The commitment to cost containment remains strong and the Group will 

Due to the ECB recommendations on dividend distributions during the 

continue to pursue a strong cost agenda addressing both labour and non-labour 

COVID-19 pandemic for European banks, and also the BoS restriction on 

The global economy is expected to rebound in 2021. However, economies are 

cost elements. Nevertheless, costs are expected to moderately increase in 2021, 

dividend distributions applicable for Slovenian banks with the aim to lower 

likely to continue to be faced with the alternating relaxations and restrictions 

given pressure on labour cost inflation throughout the region and continued 

the impact and consequences of  the COVID-19 pandemic, the Bank did not 

until the broad vaccine rollout enables a sustainable easing of  containment 

investment activities into information technology upgrades, amid the growing 

pay out any dividends in 2020. 

measures. According to the Bank’s estimation, the Eurozone economy is seen 

relevance of  digital banking and, last but not least, integration cost associated 

expanding 4.0%, while GDP in Slovenia could grow by around 4.5% and in 

with the acquisition of  Komercijalna Banka, Beograd. 

Pursuant to the ECB recommendation of  15 December 2020 the dividend 

the SEE where the Group operates by around 4.8% in 2021. The rebound 

distribution in 2021 should remain prudent and below 15% of  the cumulated 

should be backed by fiscal policies at national and EU levels, accommodative 

After a few years of  a negative cost of  risk, the NPL stopped its multi-year 

profit for the year 2019 and 2020 and not higher than a 20 b.p. CET1 ratio 

monetary policy, and the gradual reopening of  economies. The main driver 

declining trend in the Group. Similar to last year, the cost of  risk in 2021 

for the year 2020 on consolidated basis, whichever is lower, and for which the 

of  the growth should be the revival in consumer and investment spending. 

should remain within the set outlook at least in the regular course of  business, 

distribution is subject to prior ECB approval. The prudent level of  distribution 

The return to growth of  the economies of  the Group’s region should be 

since one-off effects are difficult to predict. The main circumstances influencing 

for NLB on consolidated level amounts to approximately EUR 25 million, and 

underpinned by revival in consumer and capital spending as well as the 

cost of  risk shall be the length and severity of  disruptions of  COVID-19 on 

JST does not object to such a distribution plan. According to the BoS decision 

gradual easing of  COVID-19 restrictions across the globe that boosts external 

corporate operations and consumer spending, and the impact of  off-setting 

of  April 2020 on macroprudential restriction on profit distribution, banks in 

demand and releases travel restrictions. Nevertheless, lingering uncertainty 

measures by governments. 

regarding the course of  the pandemic and the vaccine rollout cloud the 

Slovenia are restricted to dividend payouts until April 2021. Based on the new 

BoS decision on macroprudential restriction on profit distribution of  February 

outlook, in general. The pace of  the recovery in the EU trading partners is yet 

Further uncertainties and the related economic slowdown might have an 

2021, the Bank is allowed to distribute dividends only in the case of  a positive 

another important factor expected to weigh on the recovery of  the Group’s 

additional negative impact on the existing loan portfolio quality, namely as 

cumulative profit achieved in Q1 2021, whereas the amount of  distribution 

region.

a potential increase of  Stage 2 and Stage 3 exposures. However, due to the 

may not exceed 15% of  the bank’s cumulative profit for years 2019 and 2020 

quite stable quality of  the portfolio in the year 2020, and other precautionary 

on an individual basis or 0.2% of  the Bank’ CET1 ratio on an individual 

During the COVID-19 pandemic, the Group has taken the necessary 

measures to minimise potential future losses, including paying special attention 

basis as at the end of  2020, whereas distribution is also subject to prior BoS 

measures to protect its customers and employees by ensuring the relevant 

to continuous provision of  services to clients and their monitoring, this impact 

notification. In consequence this would mean the split of  the envisaged 

safety conditions and making sure services offered by the Group are provided 

should not be excessive.

without disruptions. As the COVID-19 situation continues, it is challenging to 

approved dividend portion as per ECB recommendation into two tranches, 

the second one being paid upon expiry of  the BoS decision and taking into 

predict the full extent and duration of  its business and economic implications. 

From a liquidity perspective, the Group did not register any material liquidity 

account applicable regulation. In addition to the currently allowed distribution 

To adjust to such circumstances, the Group is aiming to further support its 

outflows, on the contrary, deposits at the Group level are still increasing (in the 

plan, the Bank envisages, subject to regulatory requirements, additional 

clients, also by constant development of  its digital channels and adjusted scope 

Bank and in subsidiary banks). The liquidity position of  the Group is expected 

incremental dividends in 2021 to reach a cumulative payout ratio of  70% of  

of  services offered to our clients. 

to remain solid even if  a highly unfavourable liquidity scenario materialises, as 

the 2020 Group result (without considering the impact of  negative goodwill) 

the Group holds sufficient liquidity reserves in the form of  placements at the 

totaling EUR 92.2 million. The Bank in the period 2021-2023 envisages the 

Following stagnation in 2020, and in line with the economic rebound, 

ECB, prime debt securities, and money market placements. Significant deposit 

cumulative amount of  dividends payout in excess of  EUR 300 million.

moderate loan growth in Retail Banking in Slovenia is expected in 2021, with 

inflows are putting an additional strain on profitability.

an emphasis on mortgage lending and a slow recovery in consumer lending. 

The distributable profit of  the Bank as at 31 December 2020 amounts to 

Corporate and Investment Banking in Slovenia is also expected to grow 

The capital position represents a strong base to cover all regulatory 

EUR 341,992,219.43, which consists of  net profit for the year 2020 in the 

with the predominance of  cross-border lending. Growth in Strategic Foreign 

capital requirements, including capital buffers and other currently known 

amount of  EUR 113,952,339.70 and retained earnings from previous years in 

Markets will remain robust and will greatly improve with the acquisition 

requirements, as well as the Pillar 2 Guidance, also in the aggravated 

the amount of  EUR 228,039,879.73. 

of  Komercijalna Banka, Beograd. The customer deposit base will remain 

circumstances during the COVID-19 pandemic. Also, in 2021 the Group 

high. Revenues are expected to improve, with fee business growth returning 

will continue with the activities for further strengthening the capital position, 

Once the ECB and BoS restrictions cease to apply, the Bank would resume 

to pre-COVID-19 levels. However, net interest income will continue to be 

predominantly by measures to reduce RWAs.

with regular dividend payouts in line with its capacity and regulatory 

under pressure due to shrinking margins in all markets and high balance 

of  low-yield liquidity sources. The Group continues to strive for increasing 

Dividend policy

margins over time by stimulating loan growth (especially retail) and pursuing 

requirements. 

new opportunities. In addition, the Bank as at 1 April, 2021 started charging 

The Bank’s general intention with regards to the dividend policy is to distribute 

retail deposits with balances exceeding EUR 250 thousand; consequently, it 

dividends in excess of  the Group’s target TCR, which currently amounts 

is expected that certain portion of  retail deposits will be transferred into asset 

to 15.75%. The Bank’s dividend policy envisages a yearly distribution of  

management and insurance products. 

dividends in the approximate amount of  70% of  the Group’s result, while 

fulfilling all regulatory requirements, including the Pillar 2 Guidance. 

29

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Sustainability

In 2020, the Group embarked on a path of more intensive 

integration of sustainability into banking operations. If 

until this year it was possible to detect the activities of 

banks in the Slovenian financial sector in the direction 

of more ecologically and socially acceptable operations, 

the COVID-19 pandemic strengthened banking agendas 

related to environmental and social risk management, 

and thus more comprehensive implementation of the ESG 

factors. The Group’s social role is stipulated in its Social and 
Environmental Policy,3 which has paved the way for more 
than a decade’s work on sustainability. However, the Bank’s 

ambition is to increasingly focus on sustainability integration 

and translate it into real value-added. The transition to 

NLB Group records 

sustainable financial 

performance and 

actively contributes to 

a more balanced and 

inclusive economic 

and social system. 

sustainable banking requires the adaptation of most processes 

in the Group, as well as changes in the banking culture.

In Sept. NLB Group became 

a signatory to the UN PRB.

Contribution to 

the Society

Sustainable 

Operations

Sustainable 

Finance

Key impact areas:

Environmental  

Climate Mitigation & Adaptation 

Biodiversity 

Resource Efficiency & Circular Economy 

Social  

Gender Equality 

Human Rights  

Financial Inclusion 

Decent Employment

Internal Change 

Strategy Alignment 

Impact and Targets 

Clients and Customers 

Stakeholders  

Governance and Culture 

Transparency and Accountability

Implementation of sustainability into the Group business model

Throughout the year, the Group systematically followed the emerging EU 

One of  the major CSR projects in the Bank was to provide help to young families 

regulations in the field of  sustainability, and at the same time regularly 

on their road to their first home with professional advice and material incentives 

With the adoption of  the Group’s Sustainability programme at the end of  

monitored recommendations and guidelines from leading financial institutions 

given to hundreds of  borrowers. One hundred young families were randomly 

2020, the Bank has moved from the raising awareness phase to the phase of  

and authorities, such as the ECB and the EBA. Plans, how to integrate the new 

chosen and helped to take out a housing loan, and repaid them three monthly 

actively implementing sustainability elements into the business model. The 

regulation into the Group’s operations, are prepared to meet the expectations 

instalments in a total amount of  a maximum of  EUR 1,000 for each family. At the 

goal of  this organisation-wide initiative is to ensure sustainable financial 

of  key stakeholders.

end of  the year, the Bank also distributed EUR 140,000 to young borrowers below 

performance of  the Bank by considering social and environmental risks and 

the age of  40.

opportunities in its operations, and to actively contribute to a more balanced 

Corporate social responsibility 

and inclusive economic and social system.

Despite a drastic decline in public life, the Group maintained most of  the agreed 

The Group’s CSR has been continuously upgraded with projects that follow 

sponsorships and donor partnerships in the field of  culture and sports. By 

The Bank in recent years signed Framework Agreements with EBRD and 

the UN Sustainable Development Goals (UN SDG). The Group’s first such 

supporting virtual festivals and events, the Group helped affected artists who were 

in 2020 Contract of  Guarantees with MIGA. Based on this, the Bank and/

regional project was launched in spring 2020. #HelpFrame project intensively 

left without income almost overnight. In the field of  sports, the Bank remained 

or Group subsidiaries are obliged to develop ESMS and comply with certain 

addresses the Bank’s environmental and social role in all markets of  the 

among the main supporters of  all sports federations and 

E&S requirements. In 2020, considerable progress was made in the area of  

Group, as the goal is to establish a regional sustainability platform. The 

clubs, with which we have been cooperating for many years.

establishing a basic mechanism for E&S screening. Also, the ESMS Officers 

project provides advertising space to selected local entrepreneurs, farmers, as 

were appointed in the Group banking subsidiaries. Further actions to 

well as micro and small companies, thus helping their business to recover from 

strengthen ESMS are in progress. 

the COVID-19 pandemic.

On 4 September, the Bank became a signatory to the UN Principles for 

Most of  the Bank’s CSR financial budget was used to mitigate the 

Responsible Banking (and UNEP FI member), which is a unique framework for 

consequences of  the COVID-19 pandemic. Since March 2020, medical teams 

ensuring that signatory banks’ strategy and practice align with the vision society 

have been working around the clock to save the lives of  patients infected with 

has set out for its future in the Sustainable Development Goals and the Paris 

the virus, which has spread rapidly to all regions where the Group operates 

Climate Agreement. More than 200 banks, which represent around a third of  

and all of  the Group banks participated with financing or procurement of  

More information on the corporate social responsibility and the 

implementation of sustainability into the Group business model 

(together with information on the GRI standards) is available in the 

NLB Group Sustainability Report 2020.

the global banking industry have joined, leading the way towards a future in 

medical supplies. 

which the banking community makes a positive contribution to people and the 

planet that society expects. 

3. Published on www.nlb.si.

30

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Helping hand in 
crisis means a lot

Emire Duraku 
B.K.M Agro Krusha, Kosovo

The company Agro Krusha comes from the agricultural 
village Krusha e Madhe in the municipality of Rahovec, 
Kosovo. It is led by Emire Duraku, an entrepreneur who 
together with her family cultivated about 15 hectares 
planted with vegetables for the production of ajvar and 
pickles. When COVID-19 hit the country, the company 
suffered a major fallback due to decrease in demand 
even though the company had reserves from good 
performance in the past. Knowing the importance 
of advertising Emire decided to join #HelpFrame 
project presented to her by her banking advisor and 
has received many offers for cooperation since. 

31

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Overview of   
Financial Performance

ROE a.t.

7.4%

14.4%

11.8%

11.7%

8.1%(i)

The Group achieved a profit in the amount of EUR 269.7 million, 39% more than the year before 

110.0

225.1

203.6

193.6

128.4(i)

141.3

(2019: EUR 193.6 million). The strong result was affected by the acquisition of Komercijalna Banka, 
Beograd,4 with positive impact of negative goodwill in the amount of EUR 137.9 million. Without 
this acquisition, the profit of the Group would amount to EUR 141.3 million, a 27% lower YoY, 

2016

2017

2018

2019

2020

(i) Acquisition of Komercijalna Banka, Beograd’s contribution to the result after tax; the acquisition effects are excluded from ROE calculation.

affected mostly by additional impairments and provisions related to the COVID-19 outbreak.

Figure 6: Profit after tax of NLB Group (in EUR million) / ROE after tax (in %)

The Group’s result is based on the following key drivers:

•  Additional net impairments and provisions were established in the amount 

of  EUR 71.4 million, out of  which EUR 18.4 million due to changed 

•  The acquisition of  Komercijalna Banka, Beograd with a positive impact 

macroeconomic parameters, that incorporate estimated impacts of  the 

of  negative goodwill in the amount of  EUR 137.9 million and a negative 

COVID-19 outbreak and EUR 13.4 million for expected credit losses on 

impact of  the expected credit losses on the performing portfolio for 
Komercijalna Banka group5 in the amount of  EUR 13.4 million;

the performing portfolio for Komercijalna Banka group;

•  Continued loan growth, especially to individuals, despite the COVID-19 

•  Lower net interest income YoY (EUR 18.9 million or 6%), mostly related 

outbreak and the negative impact of  macroprudential measures on the 

to lower yields due to reinvestment of  debt securities, higher volume of  

consumer loans introduced in November 2019, causing an adverse effect on 

cash and balances with the CB, the raised subordinated Tier 2 bonds, and 

the new production of  loans to individuals. An increase was recorded also 

continued pressure on interest margins in the Bank and banking members 

in the corporate loan book YoY exclusively as a result of  COVID-19 impact 

in SEE continues;

on ensuring liquidity to clients;

269.7 million 

EUR

net profit including EUR 137.9 

million negative goodwill from 

acquisition of Komercijalna Banka, 

Beograd, while net profit would be

141.3

million 

EUR

without the effect of acquisition 

of Komercijalna Banka, Beograd.

•  Net fee and commission income on the same level YoY, influenced by 

•  A strong TCR of  16.6% while ROE a.t. dropped to 8.1%6 (2019: 11.7%); 

the COVID-19 outbreak and its negative impact on card operations and 

payment transactions, but was compensated by increased package fees, 

•  As a consequence of  the COVID-19 outbreak the NPL credit portfolio 

higher assets management and bancassurance fees, and achieved discounts 

stock stopped its multi-year declining trend. Besides, changed treatment 

on card operations;

of  excluded interest and acquisition of  Komercijalna Banka, Beograd 

contributed additionally to its increase, while different workout measures 

•  Sale of  NLB Vita with a positive effect of  EUR 11.0 million and sale of  

positively influenced the stock of  NPL. Nevertheless, the gross NPL ratio 

debt securities in the Bank with a realised non-recurring profit of  EUR 

(EBA def.) decreased from 4.6% to 4.5% YoY, while the NPE ratio (EBA 

17.1 million;

def.) decreased by 0.4 p.p. YoY to 2.3%;

•  Lower costs YoY due to lower employee costs and positive effects of  cost 

•  Liquid assets portfolio amounted to EUR 9,751 million 

management projects, which remain well contained through all cost 

(50% of  total assets). 

categories and geographies;

4. More information is available in the chapter ‘Acquisition of Komercijalna banka a.d. Beograd’. 

5. Komercijalna Banka, Beograd; Komercijalna Banka, Banja Luka; Komercijalna Banka, Podgorica; Kombank INvest, Beograd. 

6. Komercijalna Banka group is excluded to ensure comparability with previous years.

32

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Income statement

Table 10: Income statement of NLB Group and NLB(i)

2020

2019

Change YoY Q4 2020 Q3 2020 Q2 2020 Q1 2020 Q4 2019

Change QoQ

NLB Group

in EUR million

Net interest income

299.6

318.5

-18.9

Net fee and commission income

170.3

170.3

Dividend income

0.1

0.2

Net income from financial 
transactions

32.0

33.8

Net other income

2.6

-5.7

Net non-interest income

204.9

198.7

-0.1

-0.1

-1.9

8.3

6.2

-6%

0%

-47%

-6%

-

3%

75.1

45.1

0.0

2.0

-1.0

46.1

74.4

43.7

0.0

5.7

-0.5

48.9

72.7

39.0

0.1

20.5

3.9

63.5

77.4

42.4

0.0

3.8

0.2

79.7

43.5

0.0

5.8

0.8

46.4

50.1

Total net operating income

504.5

517.2

-12.7

-2%

121.2

123.3

136.2

123.8

129.8

Employee costs

-165.0

-171.2

Other general and 
administrative expenses

-97.3

-102.8

Depreciation and amortisation

-31.7

-31.0

Total costs

-293.9

-305.0

6.2

5.6

-0.8

11.0

4%

5%

-2%

4%

-42.0

-40.2

-39.8

-42.9

-48.0

-27.6

-23.5

-22.5

-23.7

-32.3

-4.2

-18%

-8.0

-7.8

-7.9

-8.1

-7.7

-77.7

-71.4

-70.2

-74.6

-88.0

-0.2

-6.2

-2%

-9%

Result before impairments 
and provisions

Impairments and provisions 
for credit risk

210.5

212.2

-1.7

-1%

43.5

51.9

66.0

49.2

41.9

-8.4

-16%

-62.3

13.3

-75.6

-13.2

-16.3

-4.6

-28.2

-2.3

3.0

19%

o/w-KB

-13.4

-13.4

-13.4

Other impairments and provisions

-9.1

-14.3

5.2

37%

-7.9

-0.7

Impairments and provisions

-71.4

-1.0

-70.4

-

-21.1

-17.0

-0.3

-4.9

-0.2

-8.4

-28.3

-10.7

-13.4

-7.2

-4.1

-

-

-24%

-

-

Gains less losses from capital 
investments in subsidiaries, 
associates, and joint ventures

0.9

4.2

-3.3

-79%

0.0

0.5

0.2

0.2

0.0

-0.5

Negative goodwill

137.9

137.9

-

137.9

-137.9

Result before tax

277.9

215.4

62.5

29%

160.2

35.4

61.3

21.0

31.2

124.9

Income tax

Result of non-controlling interests

-5.2

3.0

-13.6

8.2

8.4

-5.2

62%

-63%

3.8

-1.1

Result after tax

269.7

193.6

76.1

39%

165.1

Result after tax w/o KB

141.3

193.6

-52.3

-27%

36.6

-3.4

1.0

31.0

31.0

-3.9

2.0

55.4

55.4

-1.6

1.2

18.3

18.3

2.2

2.0

31.3

31.3

(i) Data for 2019 are adjusted to the changed schemes as prescribed by the BoS (relocation of some items from net other income to other general 

and administrative expenses). More details are available in note 2.3. of the Audited Financial Statements of NLB Group and NLB d.d.

0.6

1.5

0.0

1%

3%

-50%

-3.7

-65%

-0.5

-2.8

-2.2

-1.9

-99%

-6%

-2%

-5%

-

-

-

-

-

-

7.2

-2.1

134.1

5.6

18%

36.3

29.7

24.1

159.3

19.0

4.2 4.6

Restructuring
and Workout

89.0

81.4

Key/SME/Cross
Border Corporates
& Investment
Banking

178.8

NGW
137.9

42.0

41.2 42.4

34.0

49.8

30.8

23.5

16.2

Retail Banking
in Slovenia

Corporate and Investment
Banking in Slovenia

Strategic
Foreign Markets

Financial
Markets in Slovenia

1.2 4.2

7.7

0.2

-4.6

Non-Core Members

-11.5

Other

Net interest income

Net non-interest income

Result before tax

Figure 7: Segment results of NLB Group (in EUR million)

Strong result achieved in all Core segments of the Group

The Core segments achieved a result before tax of  EUR 282.5 million. 

Strategic Foreign Markets contributed the largest share to result before tax 

in the amount of  EUR 178.8 million due to acquisition of  Komercijalna 

Banka, Beograd and its positive effect of  negative goodwill in the amount of  

EUR 137.9 million. Corporate and Investment Banking in Slovenia recorded 

a profit before tax in the amount of  EUR 42.4 million, Retail Banking in 

Slovenia EUR 42.0 million, and Financial Markets in Slovenia EUR 30.8 

million. The Other segment recorded a loss before tax in the amount of  EUR 

11.5 million, mostly due to establishment of  provisions for legal risk (EUR 3.8 

million) and HR provisions (EUR 3.5 million).

Strategic Foreign Markets achieved the highest net interest income in the 

amount of  EUR 159.3 million, followed by Retail Banking in Slovenia and 

Corporate and Investment Banking in Slovenia, with EUR 81.4 million and 

EUR 34.0 million, respectively. Financial Markets in Slovenia contributed 

EUR 23.5 million to the net interest income of  the Group. 

The net non-interest income was the highest in the segment Retail Banking 

in Slovenia, EUR 89.0 million, followed by Strategic Foreign Markets and 

Corporate and Investment Banking in Slovenia, EUR 49.8 million and EUR 

41.2 million, respectively.

Non-core Members: Negative result due to continuing divestments

Total assets of  Non-core Members decreased by EUR 38.3 million and the 

segment realised a loss before tax of  EUR 4.6 million, which is in line with the 

restructuring plan. 

33

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 20202020

2019

Change YoY Q4 2020 Q3 2020 Q2 2020 Q1 2020 Q4 2019

Change QoQ

NLB

in EUR million

Result reflects solid revenues despite COVID-19 

negative impact on business operations 

Net interest income

138.9

158.1

-19.2

-12%

Net fee and commission income

104.5

104.0

0.5

0%

Dividend income

6.3

71.2

-65.0

-91%

Net income from financial 
transactions

28.1

24.0

4.2

17%

Net other income

33.9

-2.6

36.6

-

Net non-interest income

172.8

196.5

-23.7

-12%

Total net operating income

311.7

354.7

-43.0

-12%

Employee costs

-102.6

-108.6

Other general and 
administrative expenses

-60.0

-64.5

Depreciation and amortisation

-17.8

-18.0

6.0

4.5

0.2

Total costs

-180.5

-191.1

10.7

5%

7%

1%

6%

Result before impairments 
and provisions

Impairments and provisions 
for credit risk

Other impairments and provisions

Impairments and provisions

-9.0

-8.3

-17.4

17.1

-26.1

-

-2.8

14.2

-5.5

-193%

-31.6

-

Result before tax

113.9

177.7

-63.9

-36%

Income tax

0.1

-1.6

1.7

-

Result after tax

114.0

176.1

-62.2

-35%

34.5

27.3

5.5

3.0

1.5

37.4

72.0

33.6

26.9

0.7

3.6

0.8

31.9

65.5

33.6

24.2

0.0

18.3

30.0

72.5

106.1

37.2

26.1

0.0

3.2

1.6

31.0

68.1

39.1

25.9

0.0

2.6

1.4

29.9

69.1

1.0

0.5

4.8

3%

2%

-

-0.5

-14%

0.8

5.5

6.5

104%

17%

10%

-1%

-25.4

-25.1

-24.9

-27.1

-31.2

-0.3

-17.0

-14.4

-14.1

-14.5

-21.8

-2.7

-18%

-4.3

-4.4

-4.5

-4.7

-4.6

-46.8

-43.8

-43.5

-46.3

-57.6

0.0

-2.9

0%

-7%

8.5

-7.9

0.6

25.8

2.6

28.4

-2.8

0.1

-2.7

18.9

-1.2

17.7

-0.6

-14.2

2.2

11.3

-0.5

-1.1

61.5

-1.2

60.3

0.0

-14.2

7.6

-0.1

7.5

-6.2

-4.0

7.4

5.7

-8.0

3.3

6.8

3.9

-

-

-

36%

-

13.2

10.7

61%

131.2

163.5

-32.3

-20%

25.2

21.6

62.6

21.8

11.5

3.5

16%

(i) Data for 2019 are adjusted to the changed schemes as prescribed by the BoS (relocation of some items from net other income to other general 

and administrative expenses). More details are available in note 2.3. of the Audited Financial Statements of NLB Group and NLB d.d.

-27%
YoY w/o KB

269.7

-9.4

193.6

-18.9

-0.1

6.3

11.0

-56.9

-3.3

6.6

141.3

3.0

137.9

2019

Net
interest
income

Net fee &
commission
income

Other net
non-interest
income

Total
costs

Impairments
and
provisions

Gains and
losses(i)

Income
tax

Result of
non-
controlling
interests

2020
w/o KB

Negative
goodwill

2020

KB
expected
credit 
losses(ii)

(i) Gains less losses from capital investments in subsidiaries, associates, and joint ventures. 

(ii) Effect partially also shown on Income tax and Non-controlling interests.

Figure 8: Profit after tax of NLB Group (in EUR million) – evolution YoY

The Group generated EUR 269.7 million of  profit after tax, EUR 76.1 

million or 39% more YoY and was based on the following key drivers and 

YoY evolution: 

•  Lower net interest income, EUR 18.9 million YoY (6%), mostly related 

to lower yields due to reinvestment of  debt securities (realised non- 

recurring profit of  EUR 17.1 million in the Bank), a higher volume of  cash 

and balances with the CB, and the raised subordinated Tier 2 bonds. The 

pressure on interest margins in the Bank and banking members in SEE 

continues. The decline was partially compensated with loan volume growth 

and growth in net interest income in some members (NLB Banka, Prishtina, 

NLB Banka, Podgorica and NLB Banka, Beograd);

•  Net fee and commission income on the same level YoY, influenced by 

the COVID-19 outbreak and its negative impact on card operations and 

payment transactions however, was compensated by increased package fees, 

higher assets management and bancassurance fees, and achieved discounts 

on card operations; 

•  Non-recurring net income from financial transactions was affected by the 

One-off effects from the

sale of  debt securities in the Bank (EUR 17.1 million); in 2019 by partial 

repayment of  large exposure measured at fair value through profit and loss 

sale of NLB Vita 

in the amount of  EUR 5.1 million and revaluation of  non-core equity stake 

and 

in the amount of  EUR 6.3 million. Non-recurring net other income was 

affected by the sale of  NLB Vita with a positive effect of  EUR 11.0 million 

debt securities

in the Bank.

71.4 million 

EUR

established impairments 

and provisions mostly due 

to COVID-19 outbreak.

in May 2020;

•  Total costs were EUR 11.0 million lower (4%) YoY, mostly due to lower 

employee costs and positive effects from cash management and paperless 

projects, and cost of  services (consulting). Costs remain well contained 

through all cost categories and geographies; 

•  Negative goodwill in the amount of  EUR 137.9 million due to acquisition 

of  Komercijalna Banka, Beograd at the end of  the year;

•  Additional net impairments and provisions were established in the amount 

of  EUR 71.4 million, out of  which EUR 18.4 million due to changed 

macroeconomic parameters, that incorporate estimated impacts of  

COVID-19 outbreak and EUR 13.4 million for expected credit losses on 

the performing portfolio for Komercijalna Banka group.

34

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020 
-35%

-42%

-41%

-35%

-32%

-82%

-37%

Net interest income

176.1

114.0

-6% YoY

318.5

299.6

32.9

19.2

17.1

10.1

9.0 5.9

19.5

13.3

7.6

1.4

4.1

2.6

364.8

355.2

NLB

NLB Banka,
Skopje

NLB Banka,
Banja Luka

NLB Banka
Sarajevo

NLB Banka,
Prishtina

NLB Banka,
Podgorica

NLB Banka,
Beograd

2019

2020

Figure 9: Profit after tax of NLB Group banks (on a stand-alone basis, in EUR million)

Despite the COVID-19 outbreak, all banks in the Group reported a profit. 

Lower profit YoY was recorded in all the banks, mainly due to establishment 

of  credit impairments and provisions related to COVID-19 outbreak.

The result of  the Bank decreased by 35% YoY to EUR 114.0 million 

from EUR 176.1 million achieved in 2019. Banking subsidiaries refrained 

from paying out dividends due to COVID-19 restrictions, and additional 

impairments and provisions related to COVID-19 outbreak were formed 

which materially lowered the final result. Sale of  NLB Vita and debt 

securities, as well as an efficiently managed cost base partially neutralised the 

COVID-19 effects.

+4% QoQ

66.0

45.7

29.8

-9.5

51.9

50.9

3.4
-2.4

43.5

47.1

-1.2
-2.4

41.9

40.2

4.0
-2.4

49.2

49.8

1.7
-2.4

-6% QoQ

+1% QoQ

79.7

92.1

-12.4

74.4

88.6

-14.2

75.1

89.3

-14.2

Q4 2019

Q3 2020

Q4 2020

3.59%

2.48%

1.85%

3.43%

2.29%

1.65%

3.37%

2.19%

1.54%

3.35%

3.33%

2.14%

1.47%

2.11%

1.44%

1-12 2019

1-3 2020

1-6 2020

1-9 2020

1-12 2020

NLB

NLB Group

Strategic foreign banks

(i) Calculated on the basis of average interest bearing assets; without the effect of acquisition of 

Komercijalna Banka, Beograd for NLB Group and Strategic foreign banks in the period 1-12 2020.

-46.3

2019

-55.6

2020

Interest income

Interest expenses

Figure 11: Net interest income of NLB Group (in EUR million)

Figure 13: Net interest margin(i) of NLB Group (in %)

318.5

299.6

-5.5

-0.8

-1.6

3.7

-0.6

-9.6

2.6

-6.8

-0.3

2019

Balance
with CB

Loans to
banks

Loans to
corporate

Loans to
individuals

Loans to
state

Securities

Deposits
from
customers

Refinancing

Other

2020

Figure 12: Effects on net interest income change (in EUR million) – evolution YoY

Net interest income of  the Group accounted for 59% of  the Group’s total net 

Net interest margin in the Group decreased 0.37 p.p. YoY and amounted 

revenues (2019: 62%), decreasing by 6% YoY to EUR 299.6 million. The decrease 

to 2.11%. The interest margin for the Bank and the Group banking members 

in interest income was mostly related to lower income from financial assets related 

in the SEE region decreased YoY, totalling 1.44% and 3.33%, respectively. 

Q4 2019

Q1 2020

Q2 2020

Q3 2020

Q4 2020

to reinvestment of  debt securities with lower yields, higher cash volumes and 

A substantial YoY decrease in the interest margin was recorded due to:

Result before impairments and provisions w/o non-recurring income and regulatory costs

Non-recurring net non-interest income

Regulatory costs

balances with the CB (bearing negative interest in line with the expansionary 

monetary policy), and continued pressure on interest rates achieved on the loan 

•  the sale of  debt securities in H1 2020 (realised one-off effect in the amount 

portfolio in the Bank and Group banking members in the SEE region. Higher 

of  EUR 17.1 million) and their reinvestment at lower yields, mostly in Q3 

Figure 10: Result before impairments and provisions of NLB Group (in EUR million)

interest expenses are related to the subordinated Tier 2 bonds raised by the Bank 

2020, in the Bank;

Profit before impairments and provisions of  the Group totalled EUR 210.5 

decreased. 

million, EUR 1.7 million or 1% lower YoY. In Q2 2020, the result before 

(EUR 7.3 million);

•  higher cash volumes and balances with the CB bearing negative interest;

impairments and provisions was higher due to non-recurring net non-interest 

Net interest income was negatively affected by lower yields on securities, excess 

•  continued pressure on interest rates in the Bank and banking members 

to optimize the capital structure, while interest expenses for customer deposits were 

•  higher cost of  funding due to subordinated Tier 2 bonds raised by the Bank 

income (sale of  NLB Vita and debt securities in the Bank), but partially offset 

liquidity at CB, and higher volume of  liabilities, especially subordinated debt. In 

in SEE.

by regulatory costs in the Bank (EUR 1.7 million for SRF and EUR 5.5 

contrast, there was a positive effect from the increase of  interest income from loans 

million for DGS).

to individuals (due to volume growth, despite lower interest rates), and the decrease 

of  expenses for deposits (due to lower interest rates, despite increased volume).

35

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Net non-interest income

+3% YoY

198.7

24.1

4.0
0.2

204.9

33.7

0.8
0.1

170.3

170.3

-8% QoQ

-6% QoQ

4.0
2.6

50.1

43.5

3.4
1.8

48.9

43.7

46.1

45.1

2.1

-1.1

Operating costs

-4% YoY

305.0

31.0

102.8

293.9

31.7

97.3

171.2

165.0

-12% QoQ

+9% QoQ

71.4
7.8
23.5

40.2

77.7
8.0
27.6

42.0

88.0
7.7
32.3

48.0

2019

2020

Q4 2019

Q3 2020

Q4 2020

2019

2020

Q4 2019

Q3 2020

Q4 2020

Net fee and commission income

Recurring other net non-interest income

Employee costs

Other general and administrative expenses

Depreciation and amortisation

Dividend income

Non-recurring other net non-interest income

(i) Please refer to note (i) under Table 10.

(i) Please refer to note (i) under Table 10.

Figure 14: Net non-interest income of NLB Group (in EUR million)(i)

Figure 15: Total costs of NLB Group (in EUR million)(i)

Net non-interest income reached EUR 204.9 million and increased by EUR 

Total costs amounted to EUR 293.9 million and are thus by EUR 11.0 million 

6.2 million or 3% YoY. The YoY dynamic was influenced by the following 

or 4% lower YoY. The overall decrease was achieved due to lower employee 

Establishment of net impairments and provisions

-8.4

-2.3
-10.7

-0.7

-16.3

-17.0

0.2
-7.9

-13.4

-21.1

e
s
a
e
l
e
R

t
n
e
m
h
s
i
l

b
a
t
s
E

13.3

-14.3

-1.0

-9.1

-13.4

-48.9

-71.4

2019

2020

Q4 2019

Q3 2020

Q4 2020

Impairments and provisions for credit risk

KB expected credit losses

Other impairments and provisions

factors: 

costs (lower number of  branches and employees, mainly in the Bank), positive 

Figure 16: NLB Group impairments and provisions (in EUR million) 

effects from cash management and paperless projects, and the lower cost of  

•  Net fee and commission income on the same level YoY. COVID-19 

services (consulting). Conversely, the Group recorded higher IT costs, costs of  

The Group established EUR 71.4 million of  net impairments and provisions, 

outbreak had negative impact mostly on card operations and payment 

material (mostly due to COVID-19 protection material), and supervisory costs 

out of  which EUR 18.4 million due to changed macroeconomic parameters, 

transactions, but was compensated by increased package fees, higher assets 

in the Bank.

management and bancassurance fees, and achieved discounts on card 

that incorporate estimated impacts of  COVID-19 outbreak. In addition, 

expected credit losses on the performing portfolio for Komercijalna Banka 

operations;

CIR stood at 58.3%, a 0.7 p.p. decrease YoY.

group in the amount of  EUR 13.4 million were created.

•  A decrease in the last quarter mainly related to the modification losses 

caused by changes of  contractual cash flows for loans subject to COVID-19 

moratoria in a total amount of  EUR 3.6 million (o/w EUR 2.1 million in 

NLB Banka, Skopje and EUR 1.1 million in NLB Banka, Beograd);

•  Net non-interest income was positively impacted by non-recurring income. 

Non-recurring net income from financial transaction was affected by the 

sale of  debt securities in the Bank (EUR 17.1 million) and non-recurring net 

other income by the sale of  NLB Vita with a positive effect of  EUR 11.0 

million in May 2020;

•  In 2019, non-recurring net income was affected by partial repayment of  a 

larger exposure measured at fair value through profit and loss in the amount 

of  EUR 5.1 million and revaluation of  a non-core equity stake in the 

amount of  EUR 6.3 million. 

The Group’s cost of  risk was positive (62 bps7), as it was in all Group bank 
members as well. This can mostly be attributed to established provisions 

related to the COVID-19 outbreak, although partially neutralised with the 

successful resolution of  business cases in restructuring and workout (net 

release of  approximately EUR 18 million in the Bank).

Other impairments and provisions were established in the amount of  EUR 

9.1 million, of  which there were provisions for legal disputes (EUR 4.2 

million in the Bank and EUR 1.3 million in NLB Banka, Podgorica) and HR 

provisions (EUR 3.5 million in the Bank).

7. Komercijalna Banka group is excluded from calculation to ensure comparability with 

previous years (excluded expected credit losses on the performing portfolio for Komercijalna 

Banka group and loans to customers acquired from Komercijalna Banka group).

36

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Statement of financial position

Table 11: Statement of financial position of NLB Group and NLB

NLB Group

in EUR million

NLB

in EUR million

31 Dec 
2020

31 Dec 
2019

Change YoY

31 Dec 
2020

30 Sep 
2020

30 Jun 
2020

31 Mar 
2020

31 Dec 
2019

Change QoQ

31 Dec 
2020

31 Dec 
2019

Change YoY

31 Dec 
2020

30 Sep 
2020

30 Jun 
2020

31 Mar 
2020

31 Dec 
2019

Change QoQ

ASSETS

Cash, cash balances at 
central banks, and other 
demand deposits at banks

3,961.8

2,101.3

1,860.5

89%

3,961.8

3,010.9

3,084.6

2,095.4

2,101.3

950.9

32%

Loans to banks

197.0

93.4

103.6

111%

197.0

112.5

94.9

93.6

93.4

84.5

Net loans to customers

9,644.9

7,604.7

2,040.3

27%

9,644.9

7,749.0

7,686.7

7,759.8

7,604.7

1,895.9

Gross loans to customers

10,033.3

7,938.3

2,095.0

26% 10,033.3

8,111.1

8,048.9

8,125.6

7,938.3

1,922.2

 - Corporate

 - Individuals

 - State

Impairments and valuation 
of loans to customers

4,631.7

3,646.3

985.5

27%

4,631.7

3,702.4

3,751.7

3,823.6

3,646.3

929.3

5,027.6

4,013.5

1,014.1

25%

5,027.6

4,119.4

4,002.6

4,016.1

4,013.5

908.2

374.0

278.6

95.5

34%

374.0

289.3

294.7

286.0

278.6

84.7

ASSETS

Cash, cash balances at 
central banks, and other 
demand deposits at banks

2,261.5

1,292.2

969.3

75%

2,261.5

2,179.3

2,239.9

1,355.9

1,292.2

82.2

4%

Loans to banks

158.3

144.4

14.0

10%

158.3

187.8

214.2

160.3

144.4

-29.5

-16%

Net loans to customers

4,595.1

4,589.2

Gross loans to customers

4,753.1

4,718.0

5.9

35.0

14.0

35.2

0%

4,595.1

4,554.0

4,526.2

4,682.7

4,589.2

1%

4,753.1

4,697.5

4,671.4

4,834.1

4,718.0

1%

2,168.5

2,143.7

2,178.3

2,303.4

2,154.5

1%

2,411.9

2,381.0

2,317.6

2,354.2

2,376.8

2,168.5

2,154.5

2,411.9

2,376.8

172.6

186.8

-14.2

-8%

172.6

172.8

175.5

176.4

186.8

41.1

55.6

24.8

31.0

-0.2

1%

1%

1%

1%

0%

 - Corporate

 - Individuals

 - State

Impairments and valuation 
of loans to customers

-388.4

-333.6

-54.8

-16%

-388.4

-362.1

-362.2

-365.8

-333.6

-26.3

-7%

-158.0

-128.9

-29.1

-23%

-158.0

-143.5

-145.3

-151.4

-128.9

-14.5

-10%

Financial assets

5,119.5

3,829.7

1,289.8

34%

5,119.5

3,783.8

3,504.8

3,711.2

3,829.7

1,335.8

35%

Financial assets

3,017.2

3,168.6

-151.4

-5%

3,017.2

3,123.4

2,847.6

3,053.2

3,168.6

-106.2

 - Trading book

84.9

24.0

60.8

-

84.9

16.8

22.6

25.6

24.0

68.1

-

 - Trading book

18.8

24.1

-5.3

-22%

18.8

17.0

22.7

25.6

24.1

1.9

 - Non-trading book

5,034.7

3,805.7

1,229.0

32%

5,034.7

3,767.0

3,482.2

3,685.6

3,805.7

1,267.7

34%

 - Non-trading book

2,998.4

3,144.5

-146.1

-5%

2,998.4

3,106.5

2,824.9

3,027.6

3,144.5

-108.1

-3%

11%

-3%

Investments in subsidiaries, 
associates, and joint ventures

Property and equipment, 
investment property

Intangible assets

Other assets

8.0

7.5

0.5

7%

8.0

7.7

7.9

7.7

7.5

0.3

3%

304.0

247.9

56.0

23%

304.0

240.0

243.6

245.4

247.9

63.9

27%

61.7

39.5

268.9

250.0

22.1

19.0

56%

61.7

37.5

37.6

37.9

39.5

8%

268.9

204.2

231.7

337.2

250.0

24.2

64.7

Investments in subsidiaries, 
associates, and joint ventures

Property and equipment, 
investment property

Intangible assets

Other assets

750.7

353.2

397.5

113%

750.7

356.3

356.3

353.2

353.2

394.5

111%

100.0

99.2

28.1

26.0

0.8

2.1

1%

8%

100.0

95.6

97.5

98.5

99.2

28.1

23.7

24.2

24.4

26.0

4.4

4.4

115.6

128.8

-13.2

-10%

115.6

118.7

142.8

217.6

128.8

-3.1

TOTAL ASSETS

19,565.9

14,174.1

5,391.8

38% 19,565.9

15,145.7

14,891.9

14,288.3

14,174.1

4,420.1

LIABILITIES

Deposits from customers

16,397.2

11,612.3

4,784.9

41% 16,397.2

12,408.8

12,190.8

11,652.9

11,612.3

3,988.4

3,949.1

2,772.0

1,177.2

42%

3,949.1

2,915.0

2,781.2

2,641.7

2,772.0

1,034.1

12,023.5

8,582.9

3,440.6

40% 12,023.5

9,197.2

9,146.9

8,728.6

8,582.9

2,826.3

424.5

257.4

167.1

65%

424.5

296.5

262.7

282.5

257.4

128.0

72.6

42.8

29.8

70%

72.6

49.7

54.3

63.1

42.8

23.0

46%

Subordinated liabilities

288.3

210.6

249.8

234.8

434.9

342.6

14.9

92.3

77.8

6%

249.8

218.6

220.9

232.5

234.8

27%

434.9

359.0

360.1

328.4

342.6

37%

288.3

290.0

287.4

286.6

210.6

31.2

76.0

-1.7

Equity

1,952.8

1,685.9

266.9

16%

1,952.8

1,770.8

1,730.6

1,678.9

1,685.9

182.0

Non-controlling interests

170.3

45.0

125.2

-

170.3

48.9

47.7

45.9

45.0

121.3

 - Corporate

 - Individuals

 - State

Deposits form banks 
and central banks

Borrowings

Other liabilities

TOTAL ASSETS

11,026.6

9,801.6

1,225.0

12% 11,026.6

10,638.8

10,448.5

9,945.9

9,801.6

387.8

LIABILITIES

Deposits from customers

8,850.8

7,760.7

1,090.0

14%

8,850.8

8,405.6

8,266.3

7,834.7

7,760.7

445.2

5%

 - Corporate

 - Individuals

 - State

Deposits form banks 
and central banks

Borrowings

Other liabilities

1,916.6

1,674.9

241.7

14%

1,916.6

1,750.0

1,640.7

1,576.0

1,674.9

166.6

10%

6,812.4

5,985.0

827.4

14%

6,812.4

6,529.6

6,516.5

6,146.1

5,985.0

282.7

121.8

100.9

20.9

21%

121.8

125.9

109.2

112.7

100.9

-4.1

4%

-3%

41.6

89.8

-48.2

-54%

41.6

110.6

89.5

102.3

89.8

-69.0

-62%

143.5

164.1

-20.6

-13%

143.5

151.6

152.7

163.6

164.1

-8.1

251.4

243.1

8.3

3%

251.4

266.5

263.5

239.8

243.1

-15.1

Subordinated liabilities

288.3

210.6

77.8

37%

288.3

290.0

287.4

286.6

210.6

Equity

1,451.0

1,333.2

117.8

9%

1,451.0

1,414.4

1,389.2

1,318.9

1,333.2

-1.7

36.5

TOTAL LIABILITIES AND EQUITY

11,026.6

9,801.6

1,225.0

12% 11,026.6

10,638.8

10,448.5

9,945.9

9,801.6

387.8

75%

24%

24%

25%

22%

29%

65%

32%

29%

32%

35%

31%

43%

14%

21%

-1%

10%

-

5%

19%

-3%

4%

-5%

-6%

-1%

3%

4%

TOTAL LIABILITIES AND EQUITY

19,565.9

14,174.1

5,391.8

38% 19,565.9

15,145.7

14,891.9

14,288.3

14,174.1

4,420.1

29%

37

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Table 12: Effects of Komercijalna Banka group acquisition on 

selected balance sheet items of NLB Group

Assets 

31 Dec 2020 
consolidated

31 Dec 2020 
w/o KB

31 Dec 
2020 KB 
contribution

31 Dec 2019

in EUR million

Change YoY  
w/o KB

Loans to banks

197.0

150.1

46.9

93.4

56.7

61%

2%

3%

2%

4%

Net loans to customers

9,644.9

7,777.9

1,867.0

7,604.7

173.3

Gross loans to 
customers

10,033.3

8,156.0

1,877.3

7,938.3

217.7

 - Corporate

4,631.7

3,712.7

 - Individuals

5,027.6

4,178.2

 - State

374.0

265.1

919.0

849.4

108.9

3,646.3

66.4

4,013.5

164.7

278.6

-13.4

-5%

Impairments and 
valuation of loans 
to customers

-388.4

-378.0

-10.3

-333.6

-44.4

-13%

Financial assets

5,119.5

3,755.5

1,364.1

3,829.7

-74.2

 - Trading book

84.9

18.5

66.4

24.0

-5.5

 - Non-trading book

5,034.7

3,737.0

1,297.7

3,805.7

-68.7

Deposits from 
customers

16,397.2

12,953.7

3,443.5

11,612.3

1,341.4

 - Corporate

3,949.1

3,110.5

838.6

2,772.0

338.6

 - Individuals

12,023.5

9,577.2

2,446.3

8,582.9

994.3

 - State

424.5

265.9

158.6

257.4

8.5

-2%

-23%

-2%

12%

12%

12%

3%

51.8%

66.0%

25.4%

Slovenia

Serbia

4.5%

N. Macedonia

BiH

Kosovo

Montenegro

10.2%

8.1%

9.7%

7.3%

5.6%

4.5%

3.8%

2.9%

Other 0.2%
0.1%

31 Dec 2019

31 Dec 2020

+38% YoY

+11% YoY
w/o KB

19,565.9
642.6

18%

5,119.5

34%

9,644.9

27%

15,708.4
504.5

-7%

3,755.5

-2%

7,777.9

2%

4,158.8

89%

3,670.4(i)

67%

12,740.0
485.3

3,399.2

7,148.4

1,707.0

14,174.1
544.9

3,829.7

7,604.7

2,194.7

(i) Geographical analysis based on the location of NLB Group entities.

Figure 17: NLB Group total assets by location of NLB Group entities (in %)(i)

31 Dec 2018

31 Dec 2019

31 Dec 2020

31 Dec 2020
w/o KB

Cash equivalents, placements with banks and loans to banks

Net loans to customers

Financial Assets

Other Assets

51.8% of  the total assets were related to Group members located in Slovenia 

(i) Including cash for the purchase of Komercijalna Banka, Beograd.

(2019: 66.0%). The change of  the structure is due to increased share of  assets 

Figure 18: Total assets of NLB Group (in EUR million) – structure

in Serbia (from 4.5% to 25.4%), due to acquisition of  Komercijalna Banka, 

Beograd. 

+28% YoY

+3% YoY
w/o KB

Balance sheet volume of  the Group increased by EUR 5,391.8 million 

The Group recorded 26% growth in gross loans to customers to EUR 

YoY totaling to EUR 19,565.9 million, with substantial increase related 

10,033.3 million, of  which EUR 1,877.3 million due to the Komercijalna 

to acquisition of  Komercijalna Banka, Beograd. Without its inclusion, the 

Banka, Beograd acquisition. Despite the COVID-19 outbreak and the 

balance sheet volume of  the Group would also increase, mainly due to the 

negative impact of  macroprudential measures on consumer loans introduced 

continued inflow of  deposits from individuals (EUR 994.3 million YoY) and 

in November 2019, this caused an adverse effect on the new production of  

corporate (EUR 338.6 million) and higher subordinated debt (EUR 77.8 

loans to individuals, the retail loan book without Komercijalna Banka group 

million). Excess liquidity was deposited on the account with the CB, while the 

loans would increase YoY (EUR 164.7 million or 4%), especially housing 

net loans to customers would increase by EUR 173.3 million, predominantly 

loans. The Group without the inclusion of  Komercijalna Banka group, would 

to individuals. Substantial deleveraging of  banking book securities in H1 

recorded a EUR 66.4 million or 2% increase of  the corporate loan book YoY 

7,019.6

1,843.5

2,243.4

7,559.6

1,987.3

2,410.2

9,673.7

1,988.2

0%

2,450.7

2%

5,234.8

66%

2020 (EUR 323.5 million) was already reinvested in Q3 (EUR 284.8 million), 

exclusively as a result of  the pandemic’s impact on ensuring liquidity (working 

2,932.7

3,162.1

followed by modest deleverage in Q4 (EUR 30.0 million).

capital loans, revolving loans and overdraft facilities for daily liquidity) in Q1 

and Q4 2020, while decreases in outstanding loans were recorded in Q2 and 

31 Dec 2018

31 Dec 2019

31 Dec 2020

Q3.

7,796.4

1,988.2

0%

2,450.7

2%

3,357.4

6%

31 Dec 2020
w/o KB

Key business activities recorded an 28% increase of  gross loans to customers 

(i) Including Gross loans to Corporate and to State.

YoY to EUR 9,673.7 million, mostly in Strategic Foreign Markets due to 

Figure 19: NLB Group gross loans to customers by Key business activities (in EUR million)

Key/SME/Cross Border Corporates(i)

Retail Banking in Slovenia

Strategic Foreign Markets

the Komercijalna Banka, Beograd acquisition. Without it, the Key business 

activities would record 3% increase YoY, still mostly due to an increase in 

Strategic Foreign Markets (EUR 195.3 million or 6%). Retail Banking in 

Slovenia recorded an increase of  EUR 40.5 million (2%), and the Key/SME/

Cross Border Corporates stayed on the same level, with a slight EUR 0.9 

million increase.

38

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020  NLB Group w/o KB banks

NLB Group after acquisition of KB banks

Liabilities

Institutions 
299 

3%

SME 
2,045

State(ii) 
3,290

Institutions
446

3%

24%

18%

24%

20%

SME
2,687

State(ii) 
2,661

Retail 
consumer 
1,907

17%

EUR
11.1 billion

21%

EUR
13.7 billion

17%

Corporates 
1,876

17%

Retail 
consumer 
2,300

20%

16%

Corporates
2,235

Retail mortgages 
2,273

Retail mortgages 
2,729

by segment(iv)

12,740.0
256.5 1,657.4
15.1
347.0
261.1

2,337.3

14,174.1

1,730.9

342.6
210.6
277.7
257.4

2,772.0

+38% YoY

+11% YoY
w/o KB

19,565.9

2,123.1

23%

65%

3,949.1

42%

434.9
288.3
322.4
424.5

12,023.5

40%

15,708.4

1,872.7

8%

3%

3,110.5

12%

345.1
288.3
248.5
265.9

NLB Group w/o KB banks

NLB Group after acquisition of KB banks

7,865.6

8,582.9

9,577.2

12%

Other(iii) 
478

Serbia 
660

4%6%

7%

Kosovo 
736

Other(iii) 
604

4%

Serbia
2,771

5%

10%

10%

EUR
11.1 billion

58%

Kosovo 
745

Montenegro 
656

20%

5%

5%

EUR
13.7 billion

Montenegro 
518

N. Macedonia
1,156

BiH 
1,100

47%

Slovenia 
6,412

8%

10%

BiH 
1,345

Slovenia 
6,412

N. Macedonia
1,156

by geography

Floating 
40%

Other 2%

BAM 5%

MKD 5%

RSD 8%

EUR
13.7 billion

EUR 80%

Currency

EUR
13.7 billion

Fixed
60%

Interest rate

(i) Loan portfolio also includes reserves at CBs and demand deposits at banks. 

(ii) State includes exposures to CBs. 

(iii) The largest part represents EU members. 

(iv) Segmentation in accordance with the company size defined in the Companies Act of an individual country in the region.

Figure 20: Loan portfolio(i) by segment, geography, currency, and rate type (in EUR million)

31 Dec 2018

31 Dec 2019

31 Dec 2020

31 Dec 2020
w/o KB

Total equity

Other liabilities

Suboridnated liabilities

Borrowings and Deposits from banks and centra banks

State deposits

Coroporate deposits

Deposits from individuals

Figure 21: Total liabilities of NLB Group – structure (in EUR million)

Total liabilities of  the Group increased and amounted to EUR 17,442.8 

million. The Group’s funding base is dominated by customer deposits 

accounting for 84% in which sight deposits prevail (85%, compared to 81% as 

at 2019 YE). The majority of  customer deposits (73%) were from individuals. 

54% of  deposits were collected in Slovenia (67% at 2019 YE), 24% in Serbia 

(substantial increase due to Komercijalna Banka, Beograd), and the rest in 

other Group banking members in SEE. 

8.2%

27.0%

91.8%

73.0%

Slovenia

International

Deposits from customers increased by 41% YoY, 12% without inclusion of  

Term deposits

Sight deposits

deposits from Komercijalna Banka group. An increase without inclusion of  

Komercijalna Banka group was recorded in deposits from individuals (EUR 

994.3 million or 12%), corporate (EUR 338.6 million or 12%), and state 

(EUR 8.5 million or 3%). The Komercijalna Banka group increased the 

Figure 22: Deposits from customers by type

deposit base of  NLB Group by EUR 3,443.5 million, of  which EUR 2,446.3 

68.3%

65.5%

million was from individuals.

58.8%

16,397.2

Wholesale funding activities in the Group are conducted with the aim of  

achieving diversification, improving structural liquidity and capital position, 

10,464.0

11,612.3

7,148.4

7,604.7

9,644.9

As at 31 December 2020, with acquisition of  Komercijalna Banka, Beograd, 

and fulfilling regulatory requirements. The Bank in February raised the 

there were no major changes in the corporate and retail credit portfolio structure. 

subordinated Tier 2 bonds in the amount of  EUR 120.0 million to strengthen 

2018

2019

2020

Credit portfolio remains well diversified, and there is no large concentration in any 

and optimise the capital position. Two Group banking subsidiaries raised 

specific industry or client segment. The share of  retail portfolio in the whole credit 

funds in a total amount of  EUR 10 million. 

portfolio is quite substantial, with the segment of  mortgage loans still prevailing. 

LTD
Deposits (in  EUR million)

Net loans (in  EUR million)

Figure 23: LTD ratio movement

The majority of  the loan portfolio refers to euro currency, while the rest originates 

The LTD ratio (net) was 58.8% at the Group level; a decrease of  6.7 p.p., of  

from local currencies of  the Group banking members. From interest rate type, 

which the Komercijalna Banka group contributed 1.2 p.p. of  LTD decrease.

more than 60% of  the loan portfolio is linked to the fixed interest rate, and the rest 

to floating rate (mostly to the Euribor reference rate).

39

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020 
Capital and capital adequacy

Table 13: NLB Group Capital Requirements and buffers

2,065

297

1,768

1,453

1,496

45

1,453

1,451

16.75%

16.75%

16.28%

15.80%

15.75%

14.75%

13.75%

14.75%

16.63%

15.25%

14.25%

14.12%

Pillar 1 (P1R)

Pillar 2 (P2R)

31 Dec 2018

31 Dec 2019

31 Dec 2020

Tier 1

Tier 2

31 Dec 2018

31 Dec 2019

31 Dec 2020

Total capital ratio

CET1 ratio

OCR = MDA threshold (Total capital)

OCR+P2G (Total capital)

Figure 24: NLB Group capital (in EUR million)

Figure 25: NLB Group capital ratios and regulatory thresholds (in %)

Total SREP Capital Requirement (TSCR)

Combined Buffer requirement (CBR)

Conservation buffer

O-SII buffer

Countercyclical buffer

From 1 January 2020, NLB is required to maintain the OCR at the level of  

Overall capital requirement (OCR) = MDA threshold

from 12 March 
2020 onwards

as at 1 January till 
11 March 2020

CET1

AT1

T2

Total Capital

CET1

Tier 1

4.5%

1.5%

2.0%

2.75%

6.05%

8.06%

4.5%

1.5%

2.0%

2.75%

7.25%

8.75%

2019

4.5%

1.5%

2.0%

3.25%

7.75%

9.25%

2018

4.5%

1.5%

2.0%

3.5%

8.0%

9.5%

Total Capital

10.75%

10.75%

11.25%

11.5%

CET1

CET1

CET1

CET1

Tier 1

Total Capital

CET1

CET1

2.5%

1.0%

0.0%

9.55%

11.56%

14.25%

1.0%

2.5%

1.0%

0.0%

10.75%

12.25%

14.25%

1.0%

2.5%

1.0%

0.0%

11.25%

12.75%

14.75%

1.0%

1.875%

0.0%

0.0%

9.875%

11.375%

13.375%

1.5%

10.55%

11.75%

12.25%

11.375%

Total SREP (TSCR)

CET1: 6.05%
Tier 1: 8.06%
Total capital: 10.75%

Pillar 2

Total capital (to incl:
CET1: 1.55% and
Tier 1: 2.06%): 2.75%

Tier 2: 2.00%

AT1: 1.50%

CET1: 4.50%

Pillar 1

Figure 26: NLB Group capital 

requirements as at 31 December 2020

14.25% on a consolidated basis, consisting of:

•  10.75% TSCR (8% Pillar 1 Requirement and 2.75% 

Pillar 2 Requirement); and

•  3.5% CBR (2.5% Capital Conservation Buffer, 

1% O-SII Buffer and 0% Countercyclical Buffer).

Pillar 2 Guidance (P2G)

OCR + P2G

(10NC5) issued in November 2019 in the amount of  EUR 120 million. Non-

controlling interest (minority capital) was included in the capital – as of  June 

The Pillar 2 Requirement decreased by 0.5 p.p. to 2.75%, as a result of  better 

2020 in the amount of  EUR 31.7 million, and as of  December 2020 in the total 

overall SREP assessment. Pillar 2 Guidance (P2G) amounts to 1.0% of  CET1.

amount of  EUR 99.0 million (of  which EUR 66.1 million due to acquisition of  

In 2021 NLB is required to maintain the same level of  OCR at 14.25% on a 

RWA on consolidated basis were concluded with MIGA in the total amount of  

consolidated basis, with unchanged structure.

up to EUR 303.1 million and became effective as of  31 July 2020. 

Komercijalna Banka, Beograd). In addition, risk mitigation contracts to reduce 

Several measures have been taken by the ECB in relation to COVID-19. The 

The TCR for the Group stood at 16.6% (or 0.3 p.p. higher than at the 2019 

ECB has effectively, as of  12 March 2020, amended the applicable decision for 

YE), and for NLB at 27.1% (or 4.4 p.p. higher than at the 2019 YE). As at 31 

NLB in relation to the Pillar 2 Requirement composition, whereby the Pillar 2 

December 2020, the CET1 ratio stood at 14.1% (1.7 p.p. YoY decrease). The 

Requirement shall be held in the form of  56.25% of  CET1 capital and 75% 

higher NLB Group total capital adequacy compared to the end of  2019 derives 

of  Tier 1 capital as a minimum, and not entirely as CET1 capital as required 

from higher capital (increase of  EUR 569.7 million YoY) which compensated 

in the previous years. Additionally, the CRR ‘quick fix,’ as of  26 June 2020, 

RWA increase of  EUR 3,235.5 million YoY for the Group. Higher RWA derives 

allowed the Group to benefit from lower capital requirements.

from the acquisition of  Komercijalna Banka, Beograd. Total capital increased 

mainly due to inclusion of  the subordinated Tier 2 bonds (EUR 240.0 million), 

The Bank and Group’s capital covers all the current and announced regulatory 

inclusion of  undistributed profit for the year 2019 (EUR 157.5 million), partial 

capital requirements, including capital buffers and other currently known 

inclusion of  2020 profit (EUR 63.6 million), and inclusion of  minority interest 

requirements, as well as the P2G. 

in capital calculation from June 2020 onwards (EUR 99.0 million as at 31 

The Bank continued to strengthen and optimise its capital structure. On 5 

February 2020, the Bank issued subordinated Tier 2 bonds (10NC5) in the 

The RWA for credit risk increased by EUR 2,502.7 million YoY mainly due 

amount of  EUR 120 million. On 25 March 2020, the Bank obtained the ECB’s 

to completion of  the acquisition process of  Komercijalna Banka, Beograd. 

permission to include them in the capital, and the subordinated notes have been 

Excluding the purchase of  Komercijalna Banka, Beograd, RWA decreased by 

included as of  31 March 2020. On 4 March 2020, the Bank also obtained the 

EUR 173.9 million as the result of  changes in regulation CRR and implemen-

ECB’s permission to include in the capital subordinated Tier 2 bonds 

tation of  MIGA guarantee for obligatory reserves in NLB Group banks. 

December 2020).

40

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 202066

19

n.a.

2,065

CRR QF brought more favourable treatment of  SME (changes in the 

1,496

240

221

33

27

n.a.

2,018

22.4%

0.4%

0.3%

0.4%

0.7%

-0.2%

16.3%

2.4%

2.6%

16.6%

-6.3%

31 Dec 2019

New T2 notes

Profit inclusion

NCI inclusion

Other

RWA impact

Pre-KB
acquisition

NCI inclusion KB

Other KB

RWA impact 
KB

31 Dec 2020

Figure 27: Capital of NLB Group (in EUR million) – evolution YoY

Table 14: Total risk exposure for NLB Group

prescribed SME supporting factor) and temporary treatment of  public debt 

issued in the currency of  another Member State. Furthermore, the inclusion 

of  Serbia in the list of  third countries whose supervisory and regulatory 

requirements are considered equivalent as to EEA countries contributed 

significantly to RWA reduction at the beginning of  2020 (EUR 100.0 million). 

RWA declined also due to the NLB Vita sale and due to the higher volume 

of  impairments and provisions formed on the performing portfolio due to the 

worse macro forecasts related with COVID-19. In contrast, new production 

on the corporate and retail segment, including new project financing loans, 

resulted in RWA increase. New defaults also contributed to the RWA increase 

as well as the changed treatment of  intangible assets.

The increase in RWA for market risks and CVA (EUR 727.1 million YoY) is 

mainly due to completion of  the acquisition process of  Komercijalna Banka, 

Total risk exposure amount (RWA)

12,421.0

9,014.6

8,863.2

9,185.5

3,235.5

3,557.8

CRR, which represents the basis for the calculation.

RWA for credit risk

10,222.9

7,546.3

7,374.4

7,720.2

2,502.7

2,848.6

31 Dec 2020

31 Dec 2020 
w/o KB

30 Sep 2020

31 Dec 2019

YoY

QoQ

The increase in the RWA for operational risks (EUR 5.7 million) derives from 

the higher three-year average of  relevant income, as defined in Article 316 of  

Central governments or central banks

1,892.2

977.9

Balance at

in EUR million

Change

Beograd.

Regional governments or local authorities

Public sector entities

Institutions

Corporates

Retail

Secured by mortages on immovable property

Exposures in default

Items associated with particulary high risk

Covered bonds

Claims in the form of CU

Equity exposures

Other items

RWA for market risk + CVA

RWA for operational risk

135.5

248.8

311.7

64.1

99.6

243.4

878.3

62.6

101.8

235.5

1,234.6

58.9

102.1

208.1

2,224.2

1,898.3

1,869.3

2,044.9

3,891.8

3,067.9

3,055.5

2,934.4

355.7

231.5

344.2

40.9

18.7

47.1

480.9

1,250.8

947.3

355.7

170.7

230.5

40.9

13.0

29.5

354.9

520.9

947.3

349.2

156.9

256.0

41.6

12.5

25.0

330.2

534.7

954.1

363.8

140.0

204.3

39.6

13.3

35.4

340.9

523.7

941.6

657.6

76.5

146.7

103.6

179.4

957.4

-8.1

91.5

139.9

1.3

5.4

11.7

140.0

727.1

5.7

1,013.9

72.9

147.0

76.1

354.9

836.2

6.4

74.6

88.2

-0.7

6.2

22.1

150.7

716.0

-6.8

Further information on capital and capital adequacy is available in the Note 
5.22 to the Audited Annual Financial Statements and in Pillar 3 Disclosures.

Liquidity position

 8,000

 7,000

 6,000

 5,000

 4,000

 3,000

 2,000

 1,000

n
o

i
l
l
i

m
R
U
E

324.9%

303.8%

297.2%

303.1%

3,985

3,974

4,738

4,710

1,226

1,308

1,594

1,554

257.5%

5,003

1,943

31 Dec 2019

31 Mar 2020 

30 Jun 2020 

30 Sep 2020 

31 Dec 2020 

Stock of HQLA

Net liquidity outflow

LCR

Figure 28: LCR quarterly dynamic of NLB Group

The Group’s liquidity remains strong, with a high level of  liquid assets in total 

assets (49.8%) that is reflected in the LCR ratio standing at 257.5%, compared 

to 324.9% as at 31 December 2019 (the acquisition of  Komercijalna Banka 

group contributed to decrease of  LCR, due to high increase of  outflows on 

account of  extremely higher amounts of  National Bank of  Serbia deposits). 

The Group holds a comfortable liquidity position at both the Group 

and subsidiary bank levels, standing well above the targeted risk appetite 

limit. 

41

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020 
Segment Analysis

Core Segments

Non-core Segments

Retail Banking 

in Slovenia

includes banking with individuals and 

micro companies, asset management 

(NLB Skladi), and one part of the new 

Corporate and 

Investment Banking 

in Slovenia

Strategic 

Foreign Markets

includes the operations of strategic Group 

banks in the strategic markets (North 

Macedonia, BiH, Kosovo, Montenegro, 

and Serbia). As a result of the acquisition 

of Komercijalna Banka, Beograd at the 

subsidiary NLB Lease&Go that deals with 

includes banking with Key corporate 

end of the year 2020, the NLB Group 

retail clients as well as the contribution to 

clients, SMEs, and Cross Border corporates, 

obtained three banks: Komercijalna 

Financial Markets 

in Slovenia

Other

accounts for the Banks categories 

Non-core

NLB 
Group

(in EUR million)

the result from the associated company 

Investment Banking and Custody, 

Banka, Beograd, Komercijalna Banka, 

covers treasury activities and trading 

whose operating results cannot be 

includes the operations of non-core 

Bankart (in 2019 also from the joint 

Restructuring and Workout, and one part 

Podgorica, and Komercijalna Banka, 

in financial instruments, while they 

allocated to specific segments as well 

Group members, namely REAM and 

venture NLB Vita(ii) and in 2020 the gains 

of the new subsidiary NLB Lease&Go that 

Banja Luka as well as an investment fund 

also present the results of asset and 

as a new subsidiary The NLB Cultural 

leasing entities – except NLB Lease&Go, 

made from the sale of this investment).

renders services to corporate clients.

company Kombank INvest, Beograd.

liabilities management (ALM).

Heritage Management Institute.

NLB Srbija and NLB Crna Gora.

Profit b.t.

277.9

42.0

Contribution to 

Group’s profit b.t.

100%

15%

Total assets

19,566

2,554

% of total assets

100%

13%

CIR

58.3%

67.0%

42.4

15%

2,043

10%

55.6%

Cost of risk (bps)

62(i)

63

-44

178.8

30.8

-11.5

64%

11%

9,346

5,218

48%

27%

-4%

273

1%

-4.6

-2%

131

1%

52.1%

140(i)

19.2%

147.4%

236.2%

-396

The data for 2019 are adjusted to the changed schemes as prescribed by the BoS (relocation of  some items from the net other income to other general and administrative expenses), so there may be certain differences between the previously 
reported numbers and those presented below. Consequently, the CIR may also be different than the one published in 2019. More details are available below in note 2.3. of  the Audited Financial Statements of  NLB Group and NLB d.d. 

(i) Komercijalna Banka group is excluded from calculation. 
(ii) In 2019, the segment also included the result of  the JV company NLB Vita. In December 2019, the NLB and KBC Insurance NV, in a joint process, agreed to sell their respective stakes. The sale was completed in May 2020.

42

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020 
effectiveness and knowledge of its customers, who turned to digital channels which are available in 

Total costs

Retail Banking 
in Slovenia

With knowledge and professionalism, the Bank continues to have a leading position in market 

shares in loans and deposits. In retail banking, the Bank is striving to get closer to its clients through 

anchor products and by offering personalised digital services to suit their lifestyles. With a successful 

response to circumstances in the time of the COVID-19 pandemic, the Bank once again proved its 

various channels 24/7. If customers wish to do business in the traditional way and stay in personal 

contact, the Bank continues to be available through its branch office network and new mobile branch.

Contribution to NLB Group

15%

27%

43%

Result b.t.

Net interest
income

Net 
non-interest 
income

Figure 29: Contribution to NLB Group (result b.t., net interest income, net non-interest income)

The segment’s profit before tax amounted to EUR 42.0 million, a 12% 

decrease YoY; this decrease is mostly related to higher impairments for 

credit losses and lower deposit margin from deposits, which was partially 
compensated by effects from NLB Vita sale.8

Net interest income was 7% lower YoY. Due to overliquidity of  the Bank, 

the policy to de-stimulate the deposit collection triggered the reduction of  

retail deposits margin after transfer price (FTP) in the amount of  EUR 8.5 

million YoY. The interest income from loans to individuals was EUR 2.5 

million higher YoY due to higher volumes and higher interest margin. In 2020 

COVID-19 outbreak affected the new production of  loans to individuals, as 

well as change of  legislation that tightened the measures in consumer lending. 

The production of  new consumer loans in 2020 amounted to EUR 196.7 

million and was lower than in 2019 (EUR 368.6 million). The YoY decline in 

the balance of  consumer loans (EUR 36.6 million) is largely due to a lower 

production of  new consumer loans in H1 2020, while the H2 recorded a 

recovery (as a result of  several activities – marketing campaigns, individualised 

preapproved loan campaigns, process improvements). The decrease was 

recorded also in the portfolio of  overdrafts and cards (EUR 32.2 million 

YoY). The production of  new housing loans amounted to EUR 303.1 million 

8. In 2019, the segment also included the result 

of the JV company NLB Vita. In December 

2019, the NLB and KBC Insurance NV, in a 

joint process, agreed to sell their respective 

stakes. The sale was completed in May 2020.

22.5%

market share in housing loans. 

Over 1 billion 

EUR

of assets under management as an 

important milestone for Private banking. 

-7%

3%

-74%

14%

1%

3%

3%

18%

-79%

-12%

1%

2%

8%

Table 15: Performance of the Retail Banking in Slovenia segment 

2020

2019

Change YoY

in EUR million consolidated

Net interest income

Net interest income from Assets(i)

Net interest income from Liabilities(i)

Net non-interest income

o/w Net fee and 
commmission income

Total net operating income

Result before impairments 
and provisions

Impairments and provisions

Net gains from investments in 
subsidiaries, associates, and JVs’

Result before tax’

81.4

78.4

3.0

89.0

82.7

170.4

-114.1

56.2

-15.1

0.9

42.0

87.4

75.9

11.5

78.3

81.9

165.7

-118.0

47.7

-4.4

4.2

47.5

-6.0

2.5

-8.5

10.7

0.8

4.7

3.9

8.5

-10.7

-3.3

-5.5

31 Dec 2020

31 Dec 2019

Change YoY

Net loans to customers

2,415.4

2,385.1

Gross loans to customers

2,450.7

2,410.2

30.3

40.5

Housing loans

1,534.7

1,425.0

109.6

Interest rate on housing loans

Consumer loans

Interest rate on consumer loans

Other

2.51%

651.7

6.43%

264.3

2.54%

688.3

6.33%

296.9

Deposits from customers

7,356.8

6,456.2

-0.03 p.p.

-36.6

-5%

0.10 p.p.

-32.6

900.6

-11%

14%

Interest rate on deposits

0.04%

0.05%

-0.01 p.p.

Non-performing loans (gross)

Cost of risk (in bps)(ii)

CIR

Interest margin 

52.4

2020

63

67.0%

1.75%

40.8

2019

19

71.2%

2.04%

11.6

28%

Change YoY

44

-4.2 p.p.

-0.29 p.p.

(i) Net interest income from assets and liabilities with the use of FTP. 

(ii) Cost of risk for 2019 is adjusted to new methodology.

43

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020 
 
Video call 
service 24/7 

NLB is the only bank in Slovenia 

offering video calls; the number 

of which increased 132% YoY.

M-bank 
Klikin 

now, with an extended set of 

products and services available, allows 

digital signing of all documents, 

becoming a true branch office.

(2019: EUR 242.6 million) as a result of  a more attractive offer for clients and 

Digital sales channels are gaining prominence, and the Bank can also be 

intensive marketing campaigns and led to an increase in the portfolio (EUR 

reached through Slovenia’s market-leading 24/7 NLB Contact Centre. 

109.6 million YoY). 

The segment recorded the net non-interest income of  EUR 89.0 million, 

providers in Slovenia for almost 20 years, with increasing assets under 

EUR 10.7 million (14%) increase YoY, due to the sale of  NLB Vita with 

management, complementing the asset management of  the market-leading 

Private banking has positioned itself  as a leader among private banking 

positive effect of  EUR 11.0 million. 

NLB Skladi, whose market share and annual net inflows have increased every 

year. With 2020 bancassurance volumes, the Bank once again proved to be the 

Net impairments and provisions were established in the amount of  EUR 

best insurance retailer among banks.

15.1 million due to additional credit impairments and provisions related to 

COVID-19 outbreak.

The Bank is retaining its role as a market leader in payments by being a 

reliable and trustworthy provider of  payments services with a focus on 

Deposits from customers increased substantially by EUR 900.6 million (14%) 

providing a positive user experience. This is reflected in the Bank’s achieved 

YoY, driven mostly by uncertain macroeconomic environment which led 

high market share in recent years. The competition on this market is fierce, 

to lower consumption and also affected by received social transfers due to 

and users require an ever-increasing flexibility of  services.

COVID-19 measures taken. 

In the segment exposures subject to COVID-19 moratorium were concluded 

joined the national alliance for a green, smart, and technologically advanced 

in the amount of  EUR 123.3 million, with 20.0% already expired by the 

Slovenia. The Bank’s offer reflects this path, following its new sustainability 

In line with the UN Principles for Responsible Banking, the Bank also 

2020 YE.

The market leader in retail banking in Slovenia

strategy, by gradually transitioning to the most possible paperless banking 

being one of  the measures to a sustainable environment.

Further information is available in the  

NLB Group Sustainability Report 2020.

30.3%

25.2%

23.2%

22.2%

30.5%

26.2%

23.1%

21.8%

31.3%

26.4%

23.4%

22.5%

33%

31%

29%

27%

25%

23%

21%

19%

17%

15%

Response to COVID-19

In spite of  the COVID-19 pandemic, the Bank managed to provide 24/7 

client support by enhancing the availability of  digital channels and adjusting 

operations in the period of  the lock-down. The Bank quickly adapted the 

sales process to the situation by introducing changes to its offer, namely 

the approval of  new extraordinary overdrafts was made possible via digital 

channels, the prolongation of  extraordinary overdrafts with no personal 

presence of  the client necessary, and allowing clients to onboard to m- and 

e-bank via video call. The number of  payments via e- and m-bank increased 

and indicates that clients are opting for digital payments over in-person 

31 Dec 2018

31 Dec 2019

31 Dec 2020

payments via branch offices. 

Market share in housing loans

Market share in loans to customers

Market share in consumer loans

Market share in deposits from customers

Figure 30: NLB’s market share in Retail Banking in Slovenia

The Bank’s main sales channel remains its branch network in Slovenia with 
80 branches,9 and is supported with the largest ATM network (552 or a 39.2% 
market share in Slovenia) of  which 74% are contactless. To improve customer 

In order to maintain continuous 24/7 operations, the NLB Contact Centre 

was moved ‘overnight’ to several locations to split operational risk. In response 

to the circumstances, clients were more prone to use online and mobile 

banking services. 

An Intervention Act adopted at the end of  March and prolonged at the 

end of  December, allowing borrowers to defer payment obligations with a 

experience, the refurbishment of  branch offices continued, including as well 

moratorium of  up to 12 months, helped clients mitigate the effects of  the 

the relocation of  two branches. Furthermore, the Bank introduced a different 

lock-down. The Bank prepared the relevant measures with all the necessary 

type of  branch – the first mobile branch in Slovenia – bringing banking 

instructions and processes.

services to local residents who don’t have the ability to contact the Bank 

through modern channels.

9. As of 1 January 2021 79 branches.

44

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Distribution channels

Digitalisation and improved client experience 

Digitalisation trends place an emphasis on the use of  mobile phones, which is 

why the Bank focuses on improving user experience through mobile devices. 

Changed client habits affected the visits of  the Bank’s branch offices, and this 

The Bank remains the leader in the Slovenian market because of  the 

For many tasks, where until recently there was no permissible alternative 

is also expected to have effects in the future. So, the Bank further optimised 

knowledge, experience, and understanding of  customers’ needs, resulting in 

to a physical visit to the branch, effective, user-friendly solutions have 

the branch office network by closing 10 branch offices. 

many solutions that pave the way for new customers and changing customer 

quickly emerged. It is not just about signing forms, but above all about the 

habits. Every year, customer experience is confirmed by the customer 

comprehensive placement of  business in the digital world, which enables 

Just before the period of  the second lock-down, the Bank introduced the first 

satisfaction index (6 points higher YoY). In the context of  COVID-19 

remote business, especially from home. An extensive upgrade of  m-bank 

mobile branch in Slovenia – NLB Bank & Go, which will enable the Bank to 

pandemic, the Bank has become even closer to customers and improved their 

Klikin resulted in new functionalities for ordering services and distance-

get closer to residents in the local environment. The new mobile branch is a 

satisfaction in all monitored areas. Customers are especially satisfied with 

signing of  all opening documents, financial transactions, and loans. This is an 

‘branch on wheels,’ equipped with everything that ‘static’ branches have, and 

attitudes toward customers, modern banking products and products included, 

important milestone in furthering digitalisation processes. Klikin is becoming 

its advantage is that the Bank will also be able to be present in the areas where 

and user experience, which also includes digital services. The reputation of  and 

more and more like a true branch office. 

no bank office is available. 

trust in the Bank also increased and exceeded the average of  the competition. 

With the improvement in satisfaction, the level of  loyalty and the share of  

NLB is the only bank in Slovenia that has offered video call service 24/7 for 

recommendations also increased (2020 Valicon Client Satisfaction Survey). 

the last three years. With video call, the digital experience is getting closer to 

the classic branch office, which can also be noticed in the large pick-up in the 

use of  this channel. In 2020, the Bank experienced extensive growth across 

all digital channels of  communication and significant change in the structure 

of  the channels used by customers occurred. This is mostly evident by the 

extensive growth of  video call and chat. A YoY comparison shows increases 

of  4% in inbound calls, 53% in chats, and even 132% in video call usage. The 

NLB Contact Centre has successfully remained a customer service channel, 

NLB 2020

Competitor banks' 
average 2020

NLB 2019

NLB 2018

87

79

83

80

but also intensively fosters the role as an important sales channel by adding a 

Source: 2020 Valicon Client Satisfaction Survey.

range of  products and services that can be executed on the spot, and a contact 

channel with an increasingly important role in efficient client relationship 

Figure 32: Satisfaction with the attitude towards customers

management.

501,453

481,464

The purchase, new construction, or renovation of  a home is a demanding 

34.5%

financial venture, therefore the involvement of  an experienced adviser is 

important. To help young families toward independence, the Bank introduced 

the #HelpFrame project also to individuals by granting 100 borrowers of  

housing loans three free monthly instalments up to EUR 1,000. Record sales 

results of  new housing loans supported by successful campaigns were recorded 

8.6%

in the second half  of  2020.

30.4%

16.4%

In 2020, the WEBSI web champions project,10 Klikin also won two first places 
for digital achievement, one awarded by the expert jury composed of  jurors 

from the financial sector and the other, most importantly, by the public.

The number of  digital users (unique users of  e-bank and m-bank) continued 

to increase, stopping roughly at 9% YoY. The number of  m-bank Klikin 

and e-bank NLB Klik users recorded a YoY increase, 17% (+38,300 users) 

and 5% (+10,655 users) respectively. The YoY increase of  the total volume 

and number of  payments processed in the e-bank and m-bank was 13% and 

15%, respectively, again proving that the clients more and more prefer digital 

payments over in-person payments in branch offices.

34.6%

27.4%

35.9%

35.4%

41.7%

37.9%

115,071

75,247

100,397

43,289

In line with the new sustainability strategy, the NLB Green housing loan with 

special benefits in financing the purchase or building of  a passive house was 

Klikin

NLB Klik

introduced. 

Figure 33: Online and mobile banking penetration

31 Dec 2016

31 Dec 2017

31 Dec 2018

31 Dec 2019

31 Dec 2020

 Inbound calls

 Chat

 Video call

The packages offer, which has been modified based on customer feedback and 

The mobile wallet, NLB Pay app was downloaded by over 18 thousand 

2019

2020

needs, customers transparent and simple daily banking services. In June, the 

Android users and additionally over 8 thousand iOS users, who carried out 

new ‘NLB Digital Package’ was introduced as a response to clients’ feedback 

33% more transactions YoY with the total volume increasing by 55% YoY. 

Figure 31: NLB Contact Centre no. of contacts

based on measures undertaken by the Bank due to pandemic, followed by the 

The number of  digitised cards grew 46% YoY and the number of  users 

also new NLB Package ‘My World’ (Moj svet), primarily intended for young 

by 43.5% YoY (+5,575 users). The implementation of  NLB Pay is almost 

customers.

finished in other Group banking subsidiaries.

10. Organized by WEBSI, Digital excellence institute.

45

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Volume (in 000 EUR)

7,357

2,879

142,286

# of transactions

2020

2019

2018

348,529

10,883

457,780

Private banking 

Ancillary businesses complementing banking products

Private banking has positioned itself  among the leading private banking 

The market share of  NLB Skladi increased to 34.9% (31 December 2019: 

providers in Slovenia for almost 20 years. In 2020, its leading position even 

34.0%). The company ranked first among its peers in Slovenia, accounting 

strengthened as an important milestone was reached, namely over EUR 1 

for 69.6% of  net inflows in the market with EUR 101.9 million in net inflows 

billion of  assets under management. By adding relevant products and services, 

in 2020. The company remains the largest asset management company and 

it proves that the Bank knows their customers, their lifestyles, habits, goals, and 

the second largest mutual funds management company in Slovenia. The total 

challenges, and take care of  their wealth with dedication and knowledge. With 

assets under management amounted to EUR 1,625.5 million (31 December 

the increased assets under management (18% YoY), the number of  clients also 

2019: EUR 1,513.8 million) of  which EUR 1,125.5 million consisted of  

Figure 34: NLB Pay purchases in numbers

increased (21% YoY). 

NLB Pay offers a new instant based payment method ‘Flik,’ facilitating 

payments from personal accounts between different bank clients using the 

contacts stored in the mobile device. A special version of  NLB Pay with the 

Flik functionality is available to iOS users. To follow the PSD2 requirements, 

NLB Pay’s functionality enables confirming e-commerce purchases which 

will replace the SMS OTP authentication. If  the NLB Pay user’s device has 

the right kind of  functionality, confirmation can be done with biometric 

recognition.

The Bank’s card market share remained at 26.5% (2019: 27.2%) of  the 

Slovenian market. Individuals’ debit and credit card volumes of  payment 

transactions and cash withdrawals, despite two lock-down periods, remained 

approximately at 2019 levels.

As the first bank in Slovenia, clients receive an SMS message with their PIN 

for all new NLB cards (Maestro, Mastercard, and Visa). Clients are also no 

longer receiving new PIN numbers upon renewal of  the NLB cards to a 

contactless card, since their existing PIN number remains valid. 

The period for instalment purchases using pay-later payment cards was 

prolonged from 24 months to 60 months.

The Bank adhered to European and Slovenian payments infrastructure in 

order to be able to provide crossborder, as well domestic instant payments 

and improve the user experience of  their customers. On the domestic market, 

instant payments Flik, i.e. payments which are executed in only few seconds 

were successfully introduced with the volumes increasing. By meeting PSD2 

requirements, more efficient fraud prevention and higher protection of  user 

payments is provided.

1,168

1,231

746.9

752.5

1,309

911.1

1,077

554.0

1,580

mutual funds (31 December 2019: EUR 1,023.8 million), and EUR 500.0 

million in the discretionary portfolio (31 December 2019: EUR 490.0 million).

The insurance company Vita remains the Bank’s strategic partner. Their 

products are sold through the Bank’s distribution network, such as savings and 

investment insurance products, risk, and health insurance products. 

1,075.1

Non-life insurance products, including car and home insurance, are provided 

to clients in cooperation with the GENERALI Zavarovalnica. Despite 

challenging circumstances, encouraging results were achieved, namely gross 

written premiums increased YoY by 5%, and the number of  car insurance 

and home insurance policies by 6% and 5%. 

31 Dec 2016

31 Dec 2017

31 Dec 2018

31 Dec 2019

31 Dec 2020

Assets under management (EUR million)

# of clients

14.9%

15.2%

Figure 35: Assets under management and the number of private banking clients 

12.9%

13.4%

14.0%

6.5%

4.9%

7.5%

8.3%

1.5%

1.5%

1.7%

1.9%

3.7%

1.2%

31 Dec 2016

31 Dec 2017

31 Dec 2018

31 Dec 2019

31 Dec 2020

Vita

NLB Skladi

Generali

Figure 36: Customers’ penetration of ancillary business

46

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Corporate and 
Investment Banking 
in Slovenia

The Bank wants to strengthen its market position as a systemic player in its home region, and actively 

participate in the growth of the market by supporting a large infrastructure projects with sustainability 

being the focus of the future business model. As a leading player, the Bank is looking to cover more 

complex, cross-border needs of clients and find entry points to suit their needs. The Bank would also 

like to accelerate growth through its presence on international financial markets, and thus diversify 

services for its clients. To overcome and mitigate the impact of COVID-19, responsive measures were 

taken that prove the Bank’s full spectrum of services is also available to clients in such circumstances.

Table 16: Performance of the Corporate and Investment Banking in Slovenia segment 

in EUR million consolidated 

2020

2019

Change YoY

Net interest income

Net interest income from Assets(i)

Net interest income from Liabilities(i)

Net non-interest income

o/w Net fee and 
commmission income)

Total net operating income

34.0

36.8

-2.8

41.2

33.2

75.2

37.3

37.4

-0.1

43.0

32.4

80.2

Total costs

-41.8

-44.5

Result before impairments 
and provisions

Impairments and provisions

Result before tax

33.4

9.0

42.4

35.8

21.0

56.8

-3.3

-0.6

-2.7

-1.8

0.8

-5.0

2.7

-2.4

-12.1

-14.4

31 Dec 2020

31 Dec 2019

Change YoY

Contribution to NLB Group

Net loans to customers

2,047.1

2,049.6

Gross loans to customers

2,167.5

2,150.9

Corporate

2,006.4

1,976.8

15%

11%

20%

   Key/SME/Cross Border Corporates

1,827.6

1,819.3

-2.5

16.7

29.5

8.2

   Interest rate on Key/SME/   
   Cross Border Corporates loans

   Investment Banking

   Restructuring and Workout

   NLB Lease&Go

State

   Interest rate on State loans

1.79%

1.82%

-0.03 p.p.

0.2

160.8

17.8

160.7

2.20%

0.1

157.4

-

173.6

1.88%

0.1

3.4

17.8

-12.9

0.32 p.p.

Deposits from customers

1,487.4

1,299.1

188.3

14%

Interest rate on deposits

Non-performing loans (gross)

Cost of risk (in bps) (ii)

CIR

Interest margin 

0.06%

156.0

2020

-44

55.6%

1.90%

0.07%

128.7

2019

-102

55.4%

2.20%

-0.01 p.p.

27.4

21%

Change YoY

59

0.2 p.p.

-0.30 p.p.

(i) Net interest income from assets and liabilities with the use of FTP. 

(ii) Cost of risk for 2019 is adjusted to new methodology.

Result b.t.

Net interest 
income

Net 
non-interest 
income

Figure 37: Contribution to NLB Group (result b.t., net interest income, net non-interest income)

Corporate and investment banking in Slovenia

The segment’s profit before tax was EUR 42.4 million, EUR 14.4 million 

(25%) lower YoY. The decrease was mostly due to lower release of  credit 

impairments and provisions as well as lower net operating income.

Net interest income decreased by EUR 3.3 million YoY, mostly due to 

reduction of  corporate deposits margin after transfer price (FTP), despite 

higher deposit base (EUR 188.3 million). Key, SME and Cross Border 

clients recorded a growth in gross loans of  EUR 8.2 million YoY, due to 

substantial growth in Cross Border (EUR 67.3 million) and in SME (17.8 

million) segment, while Key segment recorded substantial decrease (EUR 76.9 

million), due to maturity of  few larger loans. The newly established company 

NLB Lease&Go also contributed significantly to the increase of  the gross 

loans portfolio of  the segment (EUR 17.8 million).

Net fee and commission income recorded slight, 3% increase YoY, while total 

costs decreased by EUR 2.7 million (6%) YoY.  

31.4%

market share in guarantees 

and letters of credit. 

Arranging of

178.9

million 

EUR

in syndicated loans. 

Arranging of

191.4 

million 

EUR

of instruments issuances 

on debt capital markets.

-9%

-2%

-

-4%

3%

-6%

6%

-7%

-57%

-25%

0%

1%

1%

0%

57%

2%

-

-7%

47

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Successful

Net impairments and provisions were released in the amount of  EUR 9.0 

The economy and society can be transformed and steered towards greater 

#HelpFrame 
project 

for the small and micro segment.

million due to substantial release in Restructuring and Workout that offset 

sustainable growth. Following the Bank’s sustainability strategy, the business 

additional credit impairments and provisions related to COVID-19 outbreak. 

model is changing and a sustainable product portfolio is emerging. Business 

The Investment Banking and Custody recorded net non-interest income in 

business where gas technology will replace the existing coal, only underscore 

the amount of  EUR 9.4 million and increased by EUR 0.5 million YoY. The 

the sense of  cooperation in engaging the economy and the state in the 

total income growth was the result of  a larger volume of  transactions and 

direction of  sustainable development. 

opportunities, such as energy renovations of  buildings and the financing of  a 

Supporting the

fund administration services, increased to EUR 16.2 billion (2019 YE: EUR 

Response to COVID-19

higher margins. The total value of  assets under custody, together with the 

largest 
infrastructure 
project 

14.8 billion). 

In the segment exposures subject to COVID-19 moratorium were concluded 

and prepared adequate responsive measures by approving measures for the 

in the amount of  EUR 366.5 million, with 34.8% already expired by the 2020 

prevention of  clients’ financial problems and liquidity issues. The Bank also 

Following the development of  the COVID-19 outbreak, the Bank envisaged 

YE.

fully implemented relevant intervention acts by adopting special processes, 

while the moratorium of  payments by clients is also possible under the Bank’s 

in Slovenia. 

Market leader focusing on customers’ needs

regular offer.

The Bank remains the leading bank servicing corporate clients in Slovenia, 

Micro and small enterprises, which present an important pillar of  the 

with by far the largest client base, whereas it has maintained its stronghold 

Slovenian economy, are expected to be the most affected by the economic cool 

in all client segments. It has a 17.3% market share in corporate loans (2019 

down due to the COVID-19 pandemic. The Bank supported them through 

YE: 17.5%), and 31.4% (2019 YE: 30.0%) in guarantees and letters of  credit 

the #HelpFrame project. This is a project of  the Bank and its partners aimed 

(including guarantee lines). The Bank is increasingly focused on small and 

at giving the initiative to these enterprises and helping them restart.

Further information is available in the  

NLB Group Sustainability Report 2020.

mid-sized enterprises.

35%

30%

25%

20%

15%

10%

24.5%

18.2%

14.9%

30.0%

17.5%

16.5%

31.4%

17.3%

17.0%

31 Dec 2018

31 Dec 2019

31 Dec 2020

Market share in guarantees and letters of credit

Market share in loans to customers

Market share in deposits from customers

Figure 38: NLB’s market share in Corporate Banking in Slovenia

The positive experience from digital signing during the first lock-down was 

implemented as a regular process, which enabled paperless, faster, and simpler 

client treatment. 

Diversified product mix

The Bank’s offer of  financial services, including lending, cash management, 

payment services, as well as capital markets’ advisory services supports various 

clients’ needs.

The Bank is a leading Slovenian bank in the field of  trade finance with 

products that also support the export economy, representing an important 

part of  the Slovenian economy. The trade finance product range and tailor-

made solutions are comprehensive from traditional trade finance products, to 

other modern structures which provide safe financing throughout the supply 

chains. As a member of  the Factor Chain International, the Bank aims to 

The Bank maintains its relationship with different Slovenian institutions, such 

offer exporters and importers international purchase of  receivables, thus 

as SID Bank and the Slovenian Enterprise Fund, among them in the long-

providing them with a modern, fast, and easy way of  financing, which is an 

term lending to micro companies, SMEs, and the issuance of  guarantees.

additional incentive for international business. Special attention is given to 

Large infrastructural projects are extremely important for the economy due 

in Slovenia and the wider home region. The stronger market position reflects 

to their multiplying effects. The Bank participated in the financing of  the 

an active advisory approach to the Group customers.

letter of  guarantees by which the Bank supports major infrastructure projects 

construction of  the second rail track in Slovenia with a long-term loan of  

EUR 112.5 million.

48

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020NLB Business Account for private individuals was implemented to support 

The Bank also enriched its offering in domestic payments with the 

Investment banking and securities services

clients with unregistered activity, especially in the segment of  farmers. The 

introduction of  a P2M (peer-to-merchant) instant payments service 

Bank would like to position itself  in the agricultural segment, especially with 

which enables corporations to improve their liquidity management and 

The Bank, as a mandated lead arranger, successfully organised syndicated loans in 

young farmers investing in digitalisation and automation (flexible loans up to 

reconciliation, and at the same time offers a more cost-effective service.

the amount of  EUR 178.9 million, and as a lead manager or joint-lead manager 

10 years).

International corporate business 

successfully organised issuance of  financial instruments in the amount of  EUR 

191.4 million on the domestic and international debt capital markets.

The Bank is a leader in merchant-acquiring by accepting all major cards, with 

modern contactless POS network, with market share in merchants acquiring 

In addition, the Group’s goal is to build up clients’ trust and satisfaction on the 

Within brokerage services the Bank executed clients’ buy and sell orders in a total 

of  37.9%.

basis of  proactive support and collaboration among the banking members in 

amount of  EUR 941.3 million (2019: EUR 979.5 million), while in the area of  

+33%

2,054

1,803

1,894

the Group. Such teamwork creates added-value opportunities that support the 

dealing in financial instruments the Bank executed foreign exchange spot deals 

clients’ plans across the Group’s home region in SEE. 

totalling EUR 724.0 million (2019: EUR 777.8 million) and for transactions 

involving derivatives in the amount of  EUR 242.6 million (2019: EUR 309.6 

2,261

2,395

Since 2019, when the Bank re-entered financing of  international corporate 

million). Shrinking world trade and recession resulted in lower volumes of  FX spot 

businesses, a total of  EUR 170.5 million loan facilities (in 2020: EUR 54.5 

and FX derivatives deals, conversely extremely low and even negative interest rates 

million) were approved for projects in the home region, of  which the Bank 

proved to be unattractive for concluding interest rate derivatives.

participated in the amount of  EUR 142.0 million (in 2020: EUR 33.0 

million), and other Group members in the amount of  EUR 28.5 million 

The Bank remains one of  the top Slovenian players in custodian services for 

(in 2020: EUR 21.5 million).

Slovenian and international customers. The total value of  assets under custody 

was, together with the fund administration services, EUR 16.2 billion (2019: EUR 

2016

2017

2018

2019

2020

The Bank’s entering into large European syndicated corporate loan market 

14.8 billion).

Figure 39: Transaction volume at NLB POSes (in EUR million)

(via secondary market) increased its visibility among international banks and 

boosted the possibility of  new collaboration in similar transactions. The Bank 

also successfully debuted on the schuldschein loan market.

The Bank also welcomed a rising demand from merchants for e-commerce 

card acceptance. Together with Bankart, the Bank introduced a new, modern 

Digitalisation of product offering

online platform (i.e., Payment Gateway - PGW), which enables e-commerce 

merchants modern and competitive support for online business of  card 

A fully digitised and user-friendly online application NLB factoring (‘Odkup 

payments, while providing a friendlier user experience for card payments. 

terjatev’) provides the Bank’s clients with a digitised receivables finance 

However, market conditions and restrictive measures are increasingly 

solution (including working capital financing option, financing domestic 

encouraging retailers to expand their business online, thus enabling their 

and cross-border receivables, import and export). This solution is well 

customers to make easy, secure, and cashless purchases in the safe shelter 

incorporated in the framework of  easing potential liquidity problems faced by 

of  their home. The latter is also proved in YoY growth in the number and 

clients.

volume of  transactions, namely by 156% or 230%, respectively, and in a 

larger average amount of  the purchase (increased by 29% YoY). 

The number of  m-bank Klikpro users is constantly rising (by 10% YoY), 

which indicates that clients are getting more used to digital banking. Constant 

In order to meet the growing needs and requirements of  its corporate clients 

upgrades also improve clients’ experience, and Klikpro app being now 

in the area of  payments, the Bank embarked on Global Payments Innovation 

available also in the Huawei App Gallery.

(GPI) service which enables higher transparency of  costs, faster payment 

execution, and easier tracking of  international payment transactions. The 

The Bank’s mobile wallet NLB Pay app enables clients to make contactless, 

Bank is the only Slovenian bank that offers such a service for customers 

simple, fast, and safe payments on the contactless POS (in Slovenia and 

in the area of  international payments. Despite the special situation due 

abroad) with the NLB Business Mastercard and NLB Business Maestro cards, 

to COVID-19, the volume of  operations remained stable, as the Group 

and also enables instalment payments.

processed 154 million transactions with a total value of  EUR 304.5 billion. 

In terms of  fees from payments and cash operations, the Group gained more 

After the first lock-down period, many companies had to adapt their 

than EUR 50 million.

business practices to the changed behaviour, habits, and expectations of  their 

customers. Digital transformation is bringing new opportunities to address 

customers’ needs and adapt sales channels accordingly. 

49

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Customers 
recognised us 
as a reliable 
and proven 
manufacturer

Marko Vrhovac 
Domaćinstvo Vrhovac, Republic of Srpska, BiH

‘Domaćinstvo Vrhovac’ (The Vrhovac household) 
is located in the village of Mravica, near Prnjavor, 
Republic of Srpska and is engaged in the production 
of juices. The production started with pear juice, 
considering that the household had an orchard with 
over 3,000 trees. After excellent reactions to pears, 
apple, quince, chokeberry, blackberry, raspberry, grape 
and dogwood juices were soon added to the array of 
products. The basic idea is to create a quality domestic 
product using only top quality raw materials and 
thus start a successful family business in a completely 
natural environment.The #HelpFrame project 
immediately attracted their attention. As a developing 
business that does not yet have the possibility of 
serious promotion through traditional and digital 
channels, they managed to reach a large number of 
potential customers. By participating in the project, 
people recognised them as a reliable manufacturer, 
which gave their story the necessary boost.

50

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 202064%

53%

24%

o/w Result of minority shareholders

Strategic  
Foreign Markets

With the acquisition of Komercijalna Banka, Beograd at the end of 2020, which added three 

banks and investment fund company, the core part of the Group in foreign markets now 

consists of nine banks and investment fund company. They are locally even stronger embedded 

as important financial institutions and market leaders in various business segments. All Group 

subsidiary banks have a stable market position and have earned a strong reputation. The 

market shares by total assets of subsidiary banks exceed 10% in five out of six markets. 

Contribution to NLB Group

Result b.t.

Net interest 
income

Net 
non-interest 
income

Figure 40: Contribution to NLB Group (result b.t., net interest income, net non-interest income)

Strategic foreing markets

The profit before tax was EUR 178.8 million, 92% higher YoY. The 

most important positive effect on the result had negative goodwill from 

Komercijalna Banka, Beograd acquisition (EUR 137.9 million), while the 

established impairments and provisions (EUR 59.1 million), to a large extent 

related to COVID-19 outbreak, had a negative effect. The result before 

impairments and provisions was 4% lower YoY.

Net interest income increased by EUR 1.7 million (1%) YoY due to higher 

volumes (gross loans to customers 6% higher YoY, without inclusion of  loans 

from Komercijalna Banka group) and despite the falling trend of  interest 

margins. 

Net non-interest income decreased by EUR 4.7 million or 9% YoY, 

mostly due to modification losses caused by changes of  contractual cash 

flows for loans subject to COVID-19 moratoria (EUR 2.1 million in NLB 

Banka, Skopje and EUR 1.1 million in NLB, Banka Beograd). Net fee 

and commission income decreased slightly YoY (EUR 0.9 million), due to 

COVID-19 negative impact on card operations and payment transactions. 

Total costs decreased YoY (EUR 1.2 million or 1%). 

Further information is available 

in the document NLB Group 

Strategic Foreign Markets - 

further information, which 

includes a detailed report on:

• NLB Banka, Skopje 

• NLB Banka, Banja Luka  

• NLB Banka, Sarajevo 

• NLB Banka, Prishtina 

• NLB Banka, Podgorica 

• NLB Banka, Beograd 

• Komercijalna Banka, Beograd 

• Komercijalna Banka, Banja Luka 

• Komercijalna Banka, Podgorica 

• Kombank INvest, Beograd

Table 17: Results of the Strategic Foreign Markets segment  

in EUR million consolidated 

The market shares (by total assets) 

Change YoY

of subsidiary banks exceed 

1%

0%

6%

-9%

0%

-1%

-1%

-4%

-

-

92%

-63%

5%

6%

9%

10% 

in five out of six markets.

Nine

subsidiary banks 

and

One

investment fund company.

Profit before tax 

178.8 million 

EUR

92% higher YoY, mostly due to acquisition 

of Komercijalna Banka, Beograd (EUR 

137.9 million of negative goodwill).

Net interest income

Interest income

Interest expense

Net non-interest income

o/w Net fee and 
commmission income

Total net operating income

Total costs

Result before impairments 
and provisions

Impairments and provisions

o/w KB

Negative goodwill (KB)

Result before tax

2020

159.3

182.6

-23.3

49.8

54.1

209.1

-109.0

100.1

-59.1

-13.4

137.9

178.8

3.0

2019

157.5

182.5

-24.9

54.5

55.0

212.1

-107.8

104.2

-11.3

-

92.9

8.2

1.7

0.1

1.6

-4.7

-0.9

-3.0

-1.2

-4.2

-47.8

137.9

85.9

-5.2

31 Dec 2020

31 Dec 2020 
w/o KB

31 Dec 2019

Change YoY 
w/o KB

Net loans to customers

5,052.4

3,185.4

Gross loans to customers

5,234.8

3,357.4

Individuals

2,592.9

1,743.5

3,024.6

3,162.1

1,603.8

160.7

195.3

139.6

Interest rate on 
retail loans

-

6.28%

6.71%

-0.43 p.p.

Corporate

2,443.7

1,524.7

1,470.3

54.4

4%

Interest rate on 
corporate loans

-

4.15%

4.49%

-0.34 p.p.

State

198.1

89.2

88.0

1.3

1%

Interest rate on 
state loans

-

3.53%

4.00%

-0.47 p.p.

Deposits from customers

7,552.2

4,108.8

3,856.7

252.1

7%

Interest rate 
on deposits

Non-performing 
loans (gross)

-

0.43%

0.53%

-0.10 p.p.

195.0

155.1

111.6

43.5

39%

Cost of risk  (in bps)(i, ii)

2020

140

2019

17

CIR

52.1%

50.9%

Interest margin 

3.33%

3.59%

Change YoY

123

1.3 p.p.

0.26 p.p.

(i) Cost of risk for 2019 is adjusted to new methodology. 

(ii) Komercijalna Banka, Beograd is excluded from calculation.

51

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020+66% YoY

+6% YoY
w/o KB

+96% YoY

+7% YoY
w/o KB

5,235

2,593

62%

2,642

70%

1,843.5

2,864

1,434

1,430

3,162

1,604

1,558

31 Dec 2018

31 Dec 2019

31 Dec 2020

7.09%

3,357

1,743

9%

4.88%

6.71%

4.46%

1,614

4%

31 Dec 2020
w/o KB

2018

2019

6.28%

4.11%

2020
w/o KB

7,552

101%

5,211

86%

2,341

1,843.5

3,438

2,343

1,095

3,857

2,598

1,259

31 Dec 2018

31 Dec 2019

31 Dec 2020

0.71%

0.58%

4,109

2,765

6%

0.41%

0.41%

7%

1,344

31 Dec 2020
w/o KB

2018

2019

0.47%

0.35%

2020
w/o KB

Individuals

Corporate & state 

Individuals

Corporate & state 

Figure 41: Gross loans volume and interest rates in Strategic Foreign Markets

Figure 42: Deposit volume and interest rates in Strategic Foreign Markets

Net impairments and provisions in the amount of  which EUR 59.1 million 

Banks in Strategic Foreign Markets have approved EUR 1,941.4 million 

In order to help micro and small enterprises as an important pillar of  the 

were formed, mostly related to COVID-19 outbreak, while additional EUR 

moratorium, more than half  of  them by Serbian banks as a result of  

local economies and as most affected by the consequences of  COVID-19 

13.4 million impairments were established for expected credit losses on the 

COVID-19 related measures taken at the state level. 93.1% of  the 

pandemic, in 2020 all Group banking members started the #HelpFrame 

performing portfolio for the Komercijalna Banka group.

Gross loans to customers increased in all Group subsidiary banks in total by 

moratoriums approved by banking members of  the Group in SEE have 
already expired by the 2020 YE.11 Moratorium maturity is normally 3-9 
months of  cumulative period. Following the EBA reactivation of  guidelines on 

project as a part of  an ESG campaign.

Sustainability

EUR 2,072.7 million or 195.3 million (6%) YoY without inclusion of  acquired 

moratoria in December, new legislative moratorium measures were introduced 

loans from Komercijalna Banka group; the largest YoY increases were 

by Serbian Central Bank as well with 11 months of  cumulative allowed 

Active engagement in social responsibility activities in the Group further 

recorded in NLB Banka, Beograd (EUR 63.0 million), NLB Banka, Skopje 

period.

(EUR 52.1 million), NLB Banka, Prishtina (EUR 29.0 million), and NLB 

Banka, Podgorica (EUR 27.3 million). Without inclusion of  Komercijalna 

Response to COVID-19 and digitalisation

Banka group the loans to individuals recorded a solid 9% increase YoY, mostly 

strengthened the relationship with employees, clients, and the community. 
All member banks12 made decisive steps on the path of  sustainable banking, 
which is a Group-wide initiative driven by commitments to EBRD and 

MIGA and the UN Principles for responsible banking. In July 2020, the banks 

due to double digit growth in housing loans (18%), while consumer loans grew 

Digital innovation helped the banks adapt during the COVID-19 pandemic 

appointed ESMS Officers with responsibility for the overall administration 

by 5% YoY. A lower but still moderate increase of  4% YoY was recorded in 

by accelerating efficiency improvements and achieving profitable growth 

and oversight of  the Environmental and Social Management System.

loans to corporate and state.

in regular business. Despite the COVID-19 outbreak, all the banks marked 

strong growth in loans production volume, especially in the retail housing 

Due to the inclusion of  the Komercijalna Banka group in the segment, total 

segment, where a double digit-growth was achieved. The Group banking 

gross loans to customers of  the segment increased by EUR 1,877.3 million 

members improved their client-centric digital solutions, talent management, 

(EUR 1,616.3 million from Komercijalna Banka, Beograd, EUR 155.4 

and active engagement in the Group sustainability agenda and social 

million from Komercijalna Banka, Banja Luka, and EUR 105.7 million from 

responsibility initiatives. 

Komercijalna Banka, Podgorica).

Deposits from customers increased by EUR 3,695.6 million, of  which 3,443.5 

and capital indicators were above minimum requirements. The introduction 

million was due to the inclusion of  the acquired banks. Without this inclusion, 

of  modern technologies enabled the banks to swiftly adapt to the new normal 

deposits would increase by 7%, distributed equally between individuals and 

environment and ensure undisturbed continuance of  all banking activities. 

corporate and state, 6% and 7%, respectively.

All the banks implemented protective measures for customers in branches, 

Despite the turbulent environment, a strong liquidity position was maintained 

Further information is available in the  

NLB Group Sustainability Report 2020.

organised work from home where possible, and adapted the rules for safe 

business operations. Focusing on clients’ health and achieving a positive 

customer experience were a part of  the focal point of  the banks’ activities. 

11. Further details are available in Table 34. 

12. Banks acquired on 30 December 2020 are excluded.

52

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Financial Markets 
in Slovenia

The segment is focused on the Group’s activities on international financial markets, 

including treasury operations. In the challenging environment of low interest rates on 

financial markets, the continuous focus was on prudent liquidity reserves management. 

Wholesale funding activities contributed to the Group’s funding, and were mainly 

Result before impairments and provisions

conducted with the aim of strengthening the capital position of the Group. 

Impairments and provisions

Result before tax

Table 28: Performance of the Financial Markets in Slovenia segment 

in EUR million consolidated 

2020

2019

Change YoY

Net interest income

o/w ALM(i)

Net non-interest income

Total net operating income

Total costs

23.5

16.5

16.2

39.6

-7.6

32.0

-1.3

30.8

33.6

29.3

2.0

35.6

-7.5

28.1

-0.5

27.6

-10.1

-12.8

14.1

4.0

-0.1

3.9

-0.8

3.1

-30%

-44%

-

11%

-1%

14%

-167%

11%

91%

-5%

49.8%

liquid assets (% of total assets).

78%

government securities in the 

Group’s banking book portfolio.

3.65 years

average maturity of the Group’s 

banking book securities portfolio.

Contribution to NLB Group

Balances with Central banks

1,998.1

1,044.1

953.9

31 Dec 2020

31 Dec 2019

Change YoY

11%

8%

8%

Banking book securities

2,945.8

3,093.6

-147.8

Result b.t.

Net interest 
income

Net 
non-interest 
income

Interest rate on banking book securities

0.77%

1.03%

-0.26 p.p.

Wholesale funding

143.5

161.6

-18.1

-11%

Interest rate on wholesale funding

0.54%

0.50%

0.04 p.p.

Subordinated liabilities

288.3

210.6

77.8

37%

Interest rate on subordinated liabilities

3.64%

4.03%

-0.39 p.p.

Figure 61: Contribution to NLB Group (result b.t., net interest income, net non-interest income)

Financial markets

(i) Net interest income from assets and liabilities with the use of FTP.

The segment includes income generated by the liquidity reserves, as well as 

The Group’s ALM

the surplus from fund transfer pricing (FTP) to other business segments in 

Slovenia. Financial Markets in Slovenia recorded a profit before tax of  EUR 

The purpose of  the Group ALM process is to manage the Group’s balance 

30.8 million, a 11% increase YoY. 

sheet with respect to the interest rate, currency, and liquidity risk considering 

the macroeconomic environment and financial markets development. 

Net interest income was EUR 10.1 million (30%) lower YoY, mainly due to 

Monitoring and management of  the Group’s exposure to market risk is 

the capitalisation of  high yielding securities either as they were due or (and in 

decentralised. Uniform guidelines and limits for each type of  risk are set for 

particular) as they were sold because of  higher risk perceived towards some 

individual Group members. The methodologies are in line with regulatory 

exposures during the COVID-19 pandemic in H1 2020. Later, these funds 

requirements on individual and consolidated levels, while reporting to regulator 

were reinvested at lower yields in different asset classes to further diversify the 

on the consolidated level is carried out using a standardised approach. 

portfolio.  

Pursuant to the relevant policies, the Group members must monitor and 

manage exposure to market risks and report to the Bank accordingly. The 

Following the H1 2020 sale of  high yielding securities net non-interest income 

exposure of  an individual Group member is regularly monitored and reported 

was higher, EUR 14.1 million YoY. The total effect on the income statement 

to the Group Asset and Liability Committee (Group ALCO).

from the sold securities in H1 amounted to EUR 17.1 million. 

Increase in balances with CBs (EUR 953.9 million YoY), while banking 

Group contributed to further growth of  fixed interest rate loans, mostly 

book securities decreased by EUR 147.8 million due to lack of  attractive 

housing loans, and investments in high quality debt securities. In terms of  

and profitable short-term investments at the end of  the year (T-bills auction 

funding, non-banking sector deposits continued to increase in the form of  

cancellation by RoS).

sight deposits and savings accounts. The development of  the COVID-19 

From the interest rate risk perspective, the surplus liquidity position of  the 

53

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020pandemic contributed to a substantial increase in the propensity to save, and 

consequently to an increase in an already strong deposit base. The Group 

manages interest rate positions and stabilises its interest margin by actively 

adjusting pricing policy and by charging maintenance fees, whereas for 

managing interest rate risk exposure the Group keeps outstanding plain vanilla 

derivatives in line with the Group’s conservative risk appetite. Additionally, the 

exposure to interest rate risk has been managed via fund transfer pricing and 

external pricing policy. Active profitability management has been supported 

by a highly disciplined deposit pricing policy, enabling the response to a very 

competitive loan market all over the Group’s strategic markets.

The Group’s FX risk is measured and managed with the use of  a combination 

of  a sensitivity analysis, VaR, and stress test scenarios. 

In terms of  the liquidity risk management, each Group member is responsible 

for ensuring adequate liquidity via the necessary sources of  funding and their 

appropriate diversification, and for managing liquid assets and fulfilling the 

44.6%

40.6%

45.8%

49.2%

Liquid assets 
in total assets

n
o

i
l
l
i

m
R
U
E

10,000

9,000

8,000

7,000

6,000

5,000

4,000

3,000

2,000

1,000

0

5,454.6

5,172.3

53.4%

1.1%
12.7%

19.6%

13.2%

63.4%

0.9%
6.1%

26.8%

2.7%

6,487.6

57.7%

0.1%
4.4%

29.4%

8.4%

31 Dec 2017

31 Dec 2018

31 Dec 2019

49.8%

9,750.5

51.4%

0.7%
4.4%

37.5%

7,523.6

49.5%

0.0%
3.8%

38.9%

7.7%

6.0%

31 Dec 2020 
w/o KB

31 Dec 2020

ECB eligible credit claims

Cash & CB reserves

Placements with banks

Trading book debt securities

Banking book debt securities

Encumbered assets

requirements of  regulations governing liquidity. 

Figure 62: Evolution of NLB Group liquid assets structure (in EUR million)

Based on due-diligence and the initial communication, acquisition of  

Banking book debt securities constituted 51.4% of  the Group’s liquid assets. 

Komercijalna Banka, Beograd is not altering the current balance sheet 

The purpose of  the banking book securities is to provide liquidity, along with 

concept of  NLB Group.

Liquidity reserves management

stabilisation of  the interest margin, and interest rate risk management. When 

managing the portfolio, the Group uses conservative principles, particularly 

with respect to the portfolio’s structure in terms of  asset classes. 

The Group’s liquidity management focuses on ensuring a sufficient level of  

The portfolio is well diversified from the geographical and asset class 

liquid assets to settle all due liabilities, minimising the cost of  maintaining 

perspective, while the prudent tenors of  the investments also reflect the 

liquidity, optimising the structure of  liquidity reserves, ensuring an appropriate 

conservative risk appetite of  the Group. In 2020, the Group turned its 

level of  liquidity for different situations and stress scenarios, as well as 

attention to the new and fast-developing market of  ESG bonds. These bonds 

anticipating emergencies and crisis conditions and implementing appropriate 

currently have a small share in the whole portfolio (EUR 56.9 million) and is 

contingency plans.

expected to grow in the future.

Liquidity reserves management in the Group is decentralised. Each Group 

member is responsible for its own portfolio, while Financial Markets in 

Slovenia manages the liquid assets of  the Bank. The liquidity position of  

Komercijalna Banka group is very strong and the management of  liquidity 

reserves will be embedded into the Group’s existing framework.

The Group’s liquid assets as at year-end were comprised of  a cash equivalent 

(EUR 4,089.9 million), a debt securities portfolio (EUR 5,077.6 million), and 

credit claims eligible for CB-secured funding operations (EUR 583.0 million). 

The liquid assets portfolio represents 49.8% of  total assets corresponding 

to EUR 9,750.5 million (2019: 45.8%). A small part of  liquid assets (EUR 

1,030.0 million) was encumbered for operational and regulatory purposes. 

Liquidity reserves represent liquid assets which are not encumbered and can 

provide funding of  the future core growth.

54

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020 
3%

3%

3%

4%

4%

6%

7%

Austria

BiH

Germany

Netherlands

Belgium

France

N. Macedonia

Slovenia

Serbia

Other

Geographical structure

Asset class distribution

Corporate

0%

Agency

2%

GGB

3%

Covered bond

7%

Table 29: Maturity profile of NLB Group’s banking book securities as at 31 December 2020 (in EUR million)

16%

Senior Unsecured

8%

Domestic securities (the Group strategic markets)

26%

27%

Government sec.

78%

- Slovenia

- Other SEE

International securities

Total

2021

2022-2023

2024-2025

2026+

Total

579.2

252.6

326.6

268.3

847.5

923.6

57.3

866.3

651.9

647.9

227.6

420.3

558.3

602.5

298.1

304.4

777.2

1,575.5

1,206.2

1,379.7

2,753.2

835.6

1,917.6

2,255.7

5,008.8

0%

5%

10%

15%

20%

25%

30%

0% 10% 20% 30% 40% 50% 60% 70% 80%

Figure 63: Banking book securities portfolio of NLB Group by asset class and geographical structure as at 31 December 2020

Distribution of  asset classes in banking book securities portfolio shows 

The maturity profile of  the Group’s banking book securities decreased mostly 

government securities (including government guaranteed bonds GGB) have 

due to acquisition at 2020 YE. Excluding Komercijalna Banka group maturity 

a share of  82% (excluding Komercijalna Banka group: 76%), while banking 

profile substantially differs only in ‘other SEE’ item, where in 2021 it matures 

senior unsecured and covered bonds have 8% and 7%, respectively (excluding 

EUR 175 million, in 2022–2023 EUR 248 million, in 2024–2025 EUR 129 

Komercijalna Banka group: 11% and 10%). From a geographical structure 

million, and in 2026 and beyond EUR 92 million.

point of  view, the nine highest exposures excluding Komercijalna Banka 

group are towards Slovenia (22%), North Macedonia (9%), France (8%), 

The average yield on the Group’s securities without Komercijalna Banka 

Belgium (5%), the Netherlands (5%), Germany (5%), Austria (4%), BiH (3%) 

group securities was 0.9% (1.2% at 2019 YE). 

and Finland (3%). Other contributed 35%.

The average maturity of  banking book securities was approximately 3.65 

Wholesale funding

years (excluding Komercijalna Banka group: 2020: 3.98 years and 2019: 4.09 

Wholesale funding activities in the Group are conducted with the aim of  

years).

achieving diversification, improving structural liquidity and capital position, 

and fulfilling regulatory requirements. The Bank raised EUR 120 million in 

wholesale funding in the form of  a subordinated Tier 2 bonds on international 

capital markets to strengthen and optimise its capital position. The ECB’s 

permission to include the instrument in the calculation of  Tier 2 capital was 

received in March. 

Two Group banking subsidiaries raised funds in a total amount of  EUR 10 million. 

55

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MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020 
Non-Core Members

Table 30: Results of the Non-Core Members segment 

in EUR million consolidated 

2020

2019

Change YoY

The Non-Core Members segment includes the operations of non-core Group members and the non-

core part of the Bank’s portfolio, which consists of non-performing loans to foreign clients and a 

limited number of remaining Bank’s equity participations, which are to be terminated. The main 

objective in the Non-Core segment remains a rigorous wind-down of all non-core portfolios and the 

consequent reduction of costs. The implementation of the wind-down has been pursued with a variety 

of measures, including the sales of portfolios, sales of non-core entities, sales of individual assets, 

the collection or restructuring of individual assets, and active management of real-estate assets.

The segment recorded a EUR 4.6 million loss before tax. Lower net non-

interest income also due to the positive effect from contractual penalty (EUR 1.3 

million) in 2019.

Net interest income

Net non-interest income

Total net operating income

Total costs

Result before impairments and provisions

Impairments and provisions

Result before tax

Segment assets

Net loans to customers

Gross loans to customers

Investment property and property & equipment 
received for repayment of loans

The wind-down of the 

Non-Core segment 

in 2020 included:

A decrease of  the total assets of  the segment YoY (EUR 38.3 million) in line 

Other assets

with the divestment strategy of  the non-core segment, hence a EUR 6.0 million 

Non-performing loans (gross)

decrease in the net operating income. 

-56%

-51%

-53%

11%

-148%

-

-47%

-23%

-33%

-31%

1.2

4.2

5.4

-12.9

-7.4

2.9

-4.6

2.7

8.7

11.5

-14.5

-3.0

-0.1

-3.1

-1.5

-4.5

-6.0

1.6

-4.4

3.0

-1.5

31 Dec 2020 31 Dec 2019

Change YoY

131.2

169.5

45.0

95.0

70.2

16.0

71.3

67.4

137.2

75.6

26.5

93.6

-38.3

-22.4

-42.2

-5.4

-7%

-10.5

-22.4

-40%

-24%

42.2

million 

EUR

reduction of gross loans 

to customers in 2020.

29.6

million 

EUR

the total sales value of real-estate 

transactions executed or supported 

by the real-estate team in 2020.

• A reduction of the 

Reduction of the Bank’s credit business with foreign clients

Cost of risk (in bps)(i)

CIR

2020

2019

Change YoY

-396

-231

236.2%

126.0%

-165

110.2 p.p

Bank’s loan exposure 

with foreign clients

• Divestment of non-

core Group members

• Sale of the Bank’s 

equity participations

• Active management 

of real-estate assets

The decreasing of  non-core loan exposure is ongoing. The Bank resolved 

(i) Cost of risk for 2019 is adjusted to new methodology.

(whole or partly) several exposures in Croatia, Bulgaria, Slovakia, Serbia, and 

Montenegro, thus contributing to NPL and other off-balance wind-down 

Sale of NLB’s equity participations 

processes with a positive effect on P&L.

Divestment of non-core Group members

million (2019: EUR 0.31 million). 

At the 2020 YE, the overall asset volume of  equity participations is at EUR 0.28 

During 2015 – 2020, a liquidation process was initiated in all non-core leasing 

Active management of real estate assets 

and trade finance subsidiaries and some real estate subsidiaries; in 2020 for 

NLB Leasing d.o.o., Sarajevo and BH-RE d.o.o., Sarajevo. The divestment 

The divestment process of  still remaining NPL exposures at the Bank or at 

process has been running with thoughtful cost management and well-established 

the non-core subsidiaries’ level is being facilitated through a specialised team 

collection procedures leading to a successful divesture in 2020 of  NLB Leasing 

for repossessing, managing, and divesting collateral real estate. Real estate 

Sarajevo – in liquidation, NLB Leasing Podgorica – in liquidation and NLB 

expertise and services are offered to the Group members assisting them in 

Vita d.d., Ljubljana (which was also subject to EC commitments). 

implementation of  the most efficient divestment manner of  the remaining non-

New business has been suspended in all non-core Group members which are 

in the process of  being wound-down. The decrease of  the cumulative non-

The main task is to ensure value-preserving strategies for the real estate 

core subsidiaries’ portfolio remains ongoing through regular repayments and 

management, respectively the collateral value of  NPL claims by either 

performing portfolio or the repossession of  the collateral real-estates. 

collection measures.

temporarily repossessing real-estate or ensuring a value-preserving divestment 

process of  the real-estate or a claim. From 2015 to 2020, real-estate transactions 

with a total sales value of  over EUR 168.7 million were executed or supported, 

and directly or indirectly contributed to a EUR 500.1 million of  NPL reduction, 

of  which EUR 29.6 million in 2020 alone.

56

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MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020 
Finding way to 
own a brand with 
help of scholarship

Tina Turk 
Skripsi, Slovenia

There are many young people who want to 
actively contribute to the environment. If there 
is any entrepreneurial spirit in them, interesting 
entrepreneurial ideas are born. Tina Turk, a 21-year-
old economics student, designed the sustainable 
Skripsi brand. Her basic idea is that by buying Skripsi, 
customers not only get a nice wooden pen, but a 
tree is planted in their name. Tina is so passionate 
about her idea, that she even invested her scholarship 
in its development. Just at the time of entering the 
market, the young businesswoman suffered a major 
blow - an epidemic was declared. In the new situation, 
she was forced to reduce the necessary investment 
in advertising, but she kept on going and became 
even more active on social networks. The #HelpFrame 
project helped her to further conquer the market.

57

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Risk Management

The stock of  NPE volume moderately increased, mainly as a result of  

COVID-19 impacts and acquisition of  Komercijalna Banka group, while 

further reduction resulted from active workout activities. In addition, the 

coverage ratio remains high above the EU average, on slightly lower level due 

to acquisition impacts, enabling further NPE reduction without significant 

Proactive Risk 
Management

The self-funded model, strong liquidity, and a solid capital position continued in 2020, 

influence on the cost of  risk in the years ahead. 

demonstrating the Group’s financial resilience. Efficient management of risks and capital is 

crucial for the Group to sustain long-term profitable operations. A robust Risk Management 

framework is comprehensively integrated into decision-making, steering, and mitigation 

In the COVID-19 environment the Group is perceived as safe heaven and 

therefore faced growing excess liquidity, and impacts of  the pandemic did 

in 2020.

2.3%

processes within the Group, with the aim of proactively supporting its business operations. 

not cause any material liquidity outflows. Significant attention was put into 

NPE (EBA def.).

Risk Management in the Group is in charge of  managing, assessing, and 

market movements. Excess liquidity and market demand for fixed interest 

monitoring risks within the Bank as the main entity in Slovenia, and the 

rate products resulted in moderately increased interest rate risk exposure, 

competence centre for nine banking subsidiaries. Following the acquisition of  

which stayed within the risk appetite tolerance toward this risk. Moreover, 

Komercijalna Banka, Beograd, integration process is underway, which is in 

the Group’s capital and liquidity position remained strong in both the Group 

the area of  Risk Management primarily focused on the implementation of  

and subsidiary bank levels, including the newly acquired Komercijalna Banka 

uniform Group’s Standards.

group.

the structure and concentration of  liquidity reserves by incorporating early 

warning systems, while keeping in mind the potential adverse negative 

80.6%  

of the granted moratoria 

expired by the 2020 YE.

Credit risk

Interest rate risk 

Liquidity risk 

Operational risk

Other risks

Risk Management principles

The Bank is, as a systemic bank, involved in the Single Supervisory 

Mechanism, whereby the supervision is under the jurisdiction of  the Joint 

Supervisory Team of  the ECB and the BoS. ECB regulations are followed 

by the Group, where the Group subsidiaries operating outside Slovenia are 

Based on the Group’s business strategy, credit risk is the dominant risk 

compliant with the rules set by the local regulators. Across the Group, risks are 

category, followed by interest rate risk in the banking book, liquidity, and 

assessed, monitored, managed, or mitigated in a uniform manner, as defined 

operational risk. Management of  credit risk focuses on the taking of  moderate 

in the Group’s Risk management standards, also considering the specifics 

risks. The Group has limited exposure to other aforementioned risks, while 

of  the markets in which individual Group members operate. Following the 

liquidity risk tolerance is low. Market risk and other non-financial risks are less 

acquisition of  Komercijalna Banka group, the harmonisation process in the 

important from materiality perspective.

area of  Risk Management is underway.

16.6%

14.1%

257.5%

165.7%

62 bps(i)

4.5%

2.3%

-7.3%

The overall slow-down of  the economy, caused by the COVID-19 pandemic 

Risk Management and control is performed through a clear organisational 

at the end of  Q1 2020, had some negative impacts on the existing loan 

structure with defined roles and responsibilities. The organisation and 

portfolio quality and new loan generation. The Group’s credit portfolio 

delineation of  competencies is designed to prevent conflicts of  interest, 

quality remained solid with quite stable rating structure and portfolio 

ensure a transparent and documented decision-making process, subject to an 

diversification. The increased loan volume of  the Group is primarily a 

appropriate upward and downward flow of  information. Business line Risk 

result of  the acquisition of  the Komercijalna Banka group. The cost of  

Management in NLB is, by encompassing several professional areas, in charge 

risk increased due to the impact of  negatively affected macroeconomic 

of  formulating and controlling the Group’s Risk Management policies, setting 

environment, where its materiality and impacts on the risk profile of  the 

limits, overseeing the harmonisation, regular monitoring of  risk exposures and 

loan portfolio in the future will mostly depend on the length and severity of  

limits based on centralised reporting at the Group level. 

Table 31: NLB Group’s 

Key Risk Appetite indicators 

(KRIs) as at 31 December 2020

TCR

CET1 ratio

LCR

NSFR

Cost of Risk

NPL (EBA def.)

NPE (EBA def.)

Interest rate risk (EVE)

(i) Komercijalna Banka group is excluded from calculation.

disruption in corporate operations and average income of  private individuals 

(further details are available under the Risk Factors and Outlook). 

The Group puts great emphasis on the risk culture and awareness across the 

entire Group. The Group’s Risk Management framework is forward-looking 

During the year 2020, the Group reviewed IFRS 9 provisioning on an 

and tailored to its business model and corresponding risk profile. The main 

ongoing basis by testing a set of  relevant macroeconomic scenarios to 

risk principles and limits are set forth by the Group’s Risk Appetite and Risk 

adequately reflect the current circumstances and related future impacts. 

58

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MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Strategy, designed in accordance with business strategy. Special focus is placed 

The uniform stress-testing programme, which includes internally developed 

on the inclusion of  risk analysis into the decision-making process at strategic 

models, stress scenarios, and sensitivity analysis, was further complemented. 

and operating levels, diversification to avoid large concentration, optimal capital 

Such a stress-testing framework is the subject of  a regular internal validation 

usage and allocation, appropriate risk-adjusted pricing, and overall compliance 

cycle and related procedures where the Group established comprehensive 

with internal rules and regulations.

validation framework. Namely, the Group supports a strong validation 

governance process and controls over applied selected risk approaches and 

Risk Management focuses on managing and mitigating risks in line with the 

internal models. 

Group’s Risk Appetite and Risk Strategy, representing the foundation of  the 

Group’s Risk Management framework. Within these frameworks, the Group 

The business and operating environment, relevant for the Group operations 

monitors a range of  risk metrics in order to assure the Group’s risk profile is in 

is changing, with trends such as changing customer behaviour, emerging new 

line with its Risk Appetite. In addition, the Group is constantly enhancing its 

technologies and competitors, and increasing new regulatory requirements. It 

Risk Management system, where consistent incorporation of  ICAAP, ILAAP, 

should be noted that Risk Management is continuously adapting with the aim 

Recovery plan, and other internal stress-testing capabilities into the Risk 

of  detecting and managing new potential emerging risks.

Management system is essential. Moreover, the Group puts great emphasis on 

their integration into the overall Risk Management system in order to assure 

Proactive Risk Management in 2020

proactive support for informed decision-making.

Figure 64: NLB Group’s Risk Management

P
A
A
L
I

&
P
A
A
C

I

s
t
u
p
n

i

Business strategy

Risk identification

Risk Appetite 
(Limit system)

Capital and Financial 
planning

ILAAP

ICAAP

•   Economic and normative-
assessment of liquidity

•   Stress tests
•   Liquidity contingency 

plan (LCP)

•   Economic and normative 
assessment of capital

•  Stress tests

Results

Recovery plan
Assessment of liquidity and capital (significant deterioration)

Prudent level of capital position and MREL requirement

One of  the key aims of  Risk Management is to preserve a prudent level of  the 

3.50%

3.50%

3.25%

2.75%

2.75%

Group’s capital position. The Group monitors its capital position at the Group 

and individual subsidiary bank level in accordance with the Risk Appetite, also 

incorporating normative and economic perspective as part of  the established 

ICAAP process. As at 31 December 2020, the Group had a very solid capital 

position and TCR of  16.6%. The capital increased mostly due to the inclusion 

of  subordinated Tier 2 bonds (EUR 240 million), undistributed profit from 

2019 (EUR 157.5 million), and the minority capital (EUR 99.0 million), also 

for the purpose of  acquisition. Despite the implementation of  CRR ‘quick fix’ 

2017

2018

2019

2020

2021

and other capital relief  measures, an increase of  risk-weighted assets arising 

Figure 65: NLB Group’s Pillar 2 

from the acquired Komercijalna Banka group, resulted in a drop of  the Group’s 

Requirement evolution 

TCR at the end of  the year 2020. The CET1 ratio, representing the capital of  

highest quality, stood at 14.1%. As at 31 December 2020, the Group meets all 

fully loaded regulatory requirements. Moreover, enhanced overall corporate 

governance led in the past two years to a lower Pillar 2 Requirement (P2R), 

which decreased from 3.5% in 2018 to 2.75% applicable in 2020 and 2021, 

while Pillar 2 Guidance remains at low level of  1%. 

The MREL requirement for the Group is based on the Multiple Point of  Entry 

(MPE) approach. For the time being it is set as the percentage of  TLOF at the 

sub-consolidated level of  the NLB Resolution Group (the Bank and non-core 

part of  the Group). The currently valid MREL decision issued by the BoS 

defines the MREL requirement at the level of  15.56% of  TLOF at the sub-

consolidated level of  the NLB Resolution Group which needs to be met as of  

31 December 2021 onward. In accordance with the revised methodology for 

MREL requirements TLOF will no longer represent the basis for calculating the 

requirement, instead TREA (based on risk-weighted assets and leverage ratio) 

will be used. The new period for fulfilling the requirement is expected 

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MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020 
 
 
 
to be from 1 January 2022 onwards (as binding intermediate target) with 

transition period until 2024. The Group expects to receive a new MREL 

Maintaining the adequate credit portfolio quality

decision in H1 2021, consequently the new MREL requirement will be 

Maintaining the adequate credit portfolio quality is the most important goal, 

implemented as part of  Group’s risk appetite. Otherwise, the MREL 

with the focus on cautious risk-taking and quality of  new loans leading to a 

requirement is regularly analysed and monitored by the Group.  

diversified portfolio of  customers. The Group is constantly developing a wide 

Maintaining a solid level and structure of liquidity 

450%

400%

350%

300%

250%

200%

150%

100%

31 D ec 2019

31 Jan 2020

29 Feb 2020

31  M ar 2020

30 A pr 2020

31  M ay 2020

30 Ju n 2020

31 Jul 2020

31 A u g 2020

30 Sep 2020

31 O ct 2020

30 N ov 2020

31 D ec 2020

LCR NLB Group

LCR NLB Group w/o KB

Figure 66: NLB Group’s LCR

range of  advanced approaches in the segment of  credit risk assessment in line 

with best banking practices to further enhance the existing risk management 

tools, while at the same time enabling greater customer responsiveness. The 

restructuring approach in the Group is focused on the early detection of  

clients with potential financial difficulties and their proactive treatment. From 

the beginning of  the COVID-19 pandemic, the Group fully respected EBA 

guidelines on payment moratoria regarding forborne exposures, frequently 

performing the assessment of  borrowers and ensuring effective early warning 

systems. Respectively monitoring systems were upgraded with the intention 

to detect any significant increase in credit risk at an early stage. All relevant 

information was available to management bodies with higher frequency than 

before crisis to assure adequate and timely oversight over the critical elements 

of  credit Risk Management and executing mitigation measures if  needed.

The Group’s lending strategy focuses on its core markets of  retail, SME, 

State(iii) 3,290

SME 2,687

Institutions 446

Maintaining a solid level and structure of  liquidity represents the next very 

and selected corporate business activities within the region and EU. On the 

important risk target. The liquidity position of  the Group remained very 

Slovenian market, the focus is on providing appropriate solutions for retail, 

solid, and the impacts of  the pandemic did not cause any material liquidity 

medium-sized companies, and small enterprise segments, whereas on the 

outflows. The Group holds a very strong liquidity position at the Group and 

corporate segment, the Bank established cooperation with selected corporate 

individual subsidiary bank levels. Also, the liquidity position of  Komercijalna 

clients (through different types of  lending or investment instruments). 

Banka group is very comfortable. Due to the acquisition, LCR decreased to 

257.5% (by 45 p.p. in comparison to Q3 2020), but remained well above the 

risk appetite. Although the Group gained EUR 1.5 billion of  high-quality liquid 

Highest quality

assets (HQLA) with the acquisition of  Komercijalna Banka, Beograd, only a 

part of  them of  each banking member can be included in the consolidated 

57 58 60 61

63 65

60

LCR calculation (only the amount of  HQLA that covers net liquidity outflows 

incurred in the same currency). In addition, HQLA also decreased on the Bank 

%
n

I

level due to paid purchase price. Nevertheless, the level of  the unencumbered 

eligible liquid assets increased up to EUR 8,720.5 million, representing 44.6% 

of  total assets. Even if  the event of  the combined adverse stress scenario would 

be realised, the Group has sufficient liquidity reserves in place in the form of  

placements at the ECB, prime debt securities, and money market placements. 

All banking members satisfy the minimum liquidity reserve criteria and would 

survive at least three months in such stress scenario. The main funding base of  

the Group at the Group and individual subsidiary bank levels predominately 

entails customer deposits, namely in the retail segment, representing a very 

stable and constantly growing base. By acquiring Komercijalna Banka, Beograd, 

LTD decreased from 62.4% (Q3 2020) to 58.8% (YE 2020), remaining at very 

comfortable level.

28 30 28

33

23 25

18

A

B

C

D

31 Dec 2015

31 Dec 2016

31 Dec 2017

31 Dec 2018

31 Dec 2019

31 Dec 2020 w/o KB

31 Dec 2020

6

5

5

4

3

3

4

7

6

5

3

2

2

2

Figure 67: NLB Group structure of the credit portfolio(i) (gross loans) by segment (in EUR million) and rating(ii)

(i) Loan portfolio also includes reserves at CBs and demand deposits at banks. 

(ii) Rating A, B and C are performing exposures. Rating A: investment grade clients with high financial stability; Rating B: clients with 

high ability to repay their obligations, a significant aggravation of the economic environment would cause problems to them; Rating 

C: performing clients with increased level of risk who may encounter problems with settlement of liabilities in the future; Ratings D 

and E are NPLs: Default clients (article 178 of CRR), including clients in delay >90days and other clients considered ‘unlikely to pay’ with 

delays below 90 days. The numbers may not add up to 100% due to rounding.  

(iii) State includes exposures to CBs.

Retail 
consumer
2,300

EUR
13.7 billion

Retail housing
2,729

Corporates
2,235

Default

NPL

12

8

5

2

2

2

4

E

60

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MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020 
Table 32: Overview of NLB Group loan portfolio by industry as at 31 December 2020

Retail sector after acquisition of KB Banks

Corporate credit portfolio (in EUR million)

Corporate sector by industry

NLB Group  
w/o KB

NLB 
Group

%

%

∆

All other banking members in the SEE region, where the Group is present, are 

universal banks, mainly focused on the retail, medium-sized companies, and 

small enterprise segments. Their primary goal is to provide comprehensive 

services to clients by applying prudent Risk Management principles. Currently, 

Accommodation and food service activities

112.6

2.9%

141.2

2.9%

Administrative and support service activities

108.5

2.8%

121.8

2.5%

28.6

13.3

the acquired Komercijalna Banka, Beograd is predominantly focused on retail 

and large companies, however its future strategy will be more focused on retail 

Stage 1
92%

Agriculture, forestry and fishing

164.1

4.2%

288.7

5.9%

124.6

and SME segments. 

Retail 
consumer
46%

EUR
5.0 billion

Retail 
mortgages
54%

The current structure of  credit portfolio (gross loans) consists of  36.7% retail 

clients, 16.3% large corporate clients, 19.6% SMEs and micro companies, while 

the remainder of  the portfolio consists of  other liquid assets. As at 31 December 

2020, with the acquisition of  Komercijalna Banka, Beograd, there were no 

major changes in the corporate and retail credit portfolio structure. Credit 

portfolio remains well diversified, there is no large concentration in any specific 

industry or client segment. The share of  retail portfolio in the whole credit 

portfolio is quite substantial with still prevailing segment of  mortgage loans. 

State
26%

Retail
38%

Stage 2
4%

Stage 3
3%
FVTPL
0%

Institutions
3%

Corporate
33%

Figure 68: NLB Group loan portfolio 

(measured at amortised cost) by 

stages as at 31 December 2020 

Arts, entertainment and recreation

18.1

0.5%

21.0

0.4%

2.9

Construction industry

267.8

6.8%

373.8

7.6%

106.0

Retail sector w/o KB Banks

Education

13.5

0.3%

14.1

0.3%

Retail 
consumer
46%

EUR
4.2 billion

Electricity, gas, steam and air conditioning

170.9

4.4%

258.1

5.2%

Finance

150.1

3.8%

167.7

3.4%

Human health and social work activities

38.9

1.0%

50.0

1.0%

Information and communication

164.4

4.2%

233.9

4.8%

0.6

87.2

17.6

11.1

69.5

Retail 
mortgages
54%

Manufacturing

Mining and quarrying

873.8

22.3%

986.1

20.0%

112.3

32.4

0.8%

80.0

1.6%

Professional, scientific and techn. act.

148.8

3.8%

171.6

3.5%

Public admin., defence, compulsory social.

132.8

3.4%

219.4

4.5%

Real estate activities

182.4

4.7%

221.6

4.5%

Services

12.1

0.3%

13.9

0.3%

Transport and storage

555.2

14.2%

592.1

12.0%

Water supply

28.3

0.7%

41.1

0.8%

47.6

22.9

86.5

39.1

1.9

36.9

12.8

Wholesale and retail trade

744.5

19.0%

923.1

18.8%

178.6

Other

1.2

0.0%

1.8

0.0%

0.7

Total Corporate sector

3,920.3

100.0% 4,921.0

100.0% 1,000.7

61

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020The majority of  the Group’s loan portfolio is classified as Stage 1 (92.4%), 

of  Stage 1 exposures increased. Impacts of  the COVID-19 pandemic caused 

the remaining portfolio as Stage 2 (4.1%), and Stage 3 and FVTPL (3.5%). 

moderate credit quality deterioration, namely as an increase of  Stage 2 and 

Under IFRS 3 rules, all assets of  the acquired Komercijalna Banka, Beograd 

Stage 3 exposures. The highest increase in Stage 3 exposures arises from the 

were initially recognised at fair value in the Group financial statements. 

accommodation and food service activities, while an increase in Stage 2 largely 

Respectively all loans were classified either in Stage 1 (performing portfolio) 

refers to manufacturing. An increase in both stages also occurred in the segment 

or in Stage 3 (non-performing portfolio). For Stage 3 loans special rules apply, 

of  private individuals. Additionally, part of  increase of  Stage 3 exposures also 

since they are NPLs already at initial recognition and recognised at fair value 

refers to the acquisition of  Komercijalna Banka, Beograd and the changed 

without any additional credit loss allowances. On this basis, the percentage 

treatment of  excluded interest. 

Table 33: NLB Group loan portfolio (measured at amortised cost) by stages as at 31 December 2020

NLB Group after acquisition of KB banks

Stage1

Credit portfolio

Stage2

Stage3 & FVTPL

Stage1

Stage2

Stage3 & FVTPL

Provisions and FV changes for credit portfolio

(in EUR million)

Credit portfolio

Share of Total

YTD change Credit portfolio

Share of Total

YTD change Credit portfolio

Share of Total

YTD change

Provision 
Volume

Provision 
Coverage

Provision 
Volume

Provision 
Coverage

Provisions & 
FV changes

Coverage with 
provisions and 
FV changes

Total NLB Group

   o/w Corporate

   o/w Retail

   o/w State

12,650.8

4,135.7

4,779.2

92.4%

84.0%

95.0%

3,703.1

928.5

957.0

3,290.1

100.0%

1,658.0

   o/w Institutions

445.8

100.0%

159.6

560.1

426.8

133.3

-

-

4.1%

8.7%

2.7%

-

-

89.0

59.5

29.6

-

-

475.7

358.6

117.1

-

-

3.5%

7.3%

2.3%

-

-

101.0

73.0

29.6

-1.7

-

75.7

49.0

25.2

1.3

0.2

0.6%

1.2%

0.5%

0.0%

0.1%

40.8

32.7

8.2

-

-

7.3%

7.7%

6.1%

-

-

271.9

210.8

61.2

-

--

57.2%

58.8%

52.2%

-

-

NLB Group w/o KB banks 

Stage1

Credit portfolio

Stage2

Stage3 & FVTPL

Stage1

Stage2

Stage3 & FVTPL

Provisions and FV changes for credit portfolio

(in EUR million)

Credit portfolio

Share of Total

YTD change Credit portfolio

Share of Total

YTD change Credit portfolio

Share of Total

YTD change

Provision 
Volume

Provision 
Coverage

Provision 
Volume

Provision 
Coverage

Provisions & 
FV changes

Coverage with 
provisions and 
FV changes

Total NLB Group w/o KB

10,065.6

   o/w Corporate

   o/w Retail

   o/w State

3,169.6

3,935.5

91.0%

80.9%

94.1%

1,117.9

-37.6

113.3

2,661.2

100.0%

1,029.0

   o/w Institutions

299.4

100.0%

13.2

560.1

426.8

133.3

-

-

5.1%

10.9%

3.2%

-

-

89.0

59.5

29.6

-

-

435.3

324.0

111.4

-

-

3.9%

8.3%

2.7%

-

-

60.6

38.4

23.9

-1.7

-

65.3

41.0

23.0

1.1

0.2

0.6%

1.3%

0.6%

0.0%

0.1%

40.8

32.7

8.2

-

-

7.3%

7.7%

6.1%

-

-

271.9

210.7

61.2

-

-

62.5%

65.0%

54.9%

-

-

62

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Moratoriums and new financings as a response to COVID-19

Based on the measures taken by the governments in Slovenia and other 

In December 2020, after the impact of  the second COVID-19 wave, the 

countries, the Group made moratoriums available to all eligible borrowers for 

EBA decided to reactivate its guidelines on legislative and non-legislative 

payment of  obligations due to COVID-19, which were not treated as a trigger 

moratoria. This reactivation ensured that loans, which had previously not 

for a significant increase of  the credit risk. Nevertheless, all clients requiring 

benefitted from payment moratoria, could afterwards also benefit from them. 

the moratorium are closely monitored as their financial situation and 

The revised EBA guidelines will apply until 31 March 2021. In some markets 

identification of  credit deterioration will lead to downgrade and will impact 

where Group members operate, the local government or regulator renewed or 

the IFRS 9 staging.

prolonged payment moratoriums. However, the Group members shall follow 

EBA guidelines on moratoria. In accordance with these guidelines, moratoria 

The moratorium applies to a large group of  obligors predefined on the basis 

granted after period defined by EBA, should be classified on a case-by-case 

of  broad criteria, and envisages only changes to the schedule of  payments, 

basis, evaluating each client’s forbearance status.

either by postponing or suspending the payments of  principal amounts, 

interest or full instalments, for a predefined and limited period of  time. 

Moratoriums were granted for the period between 3 to 12 months, subject 

to applicable government measures. 

Table 34: NLB Group COVID-19 Related Transactions (Moratoriums and New Financings); in EUR thousands 

NLB Group member

Number of clients

Exposure

Of which: 
EBA Compliant 
moratoria

Of which:  
expired by  
31 Dec 2020

% of Exposure

% of Exposure  
(exc. expired 
moratoriums)

Number of clients

Exposure

Of which:  
expired by  
31 Dec 2020

Of which: 
 subject to public 
guarantee schemes

% of Exposure

Exposure

Of which:  
expired by  
31 Dec 2020

COVID-19 Moratorium

COVID-19  New Financing

Total COVID-19 Related Transactions

NLB, Ljubljana                               

Retail

o/w Housing

o/w Consumer

Non-financial corporations

o/w Secured loans

o/w Unsecured loans

Other 

NLB Banka, Beograd

Retail

o/w Housing

o/w Consumer

Non-financial corporations

o/w Secured loans

o/w Unsecured loans

Other 

NLB Leasing d.o.o. - v likvidaciji, Ljubljana

Retail

o/w Housing

o/w Consumer

Non-financial corporations

o/w Secured loans

o/w Unsecured loans

Other 

3,915.0

3,553.0

1,279.0

2,625.0

360.0

200.0

202.0

2.0

39,227.0

38,633.0

489,950.9

390,262.6

152,108.6

123,330.9

106,749.4

79,519.8

43,811.1

69,654.8

37,094.5

24,613.3

14,595.9

10,017.5

366,536.3

283,429.6

127,495.2

305,803.8

224,577.6

60,732.5

58,852.0

83.7

83.7

86,796.2

40,699.0

0.0

251,797.6

251,797.6

251,797.6

159,486.4

159,486.4

159,486.4

825.0

28,645.6

28,645.6

28,645.6

38,159.0

130,840.8

130,840.8

130,840.8

592.0

132.0

508.0

2.0

159.0

94.0

0.0

94.0

65.0

65.0

1.0

0.0

92,294.6

41,427.5

50,867.2

16.6

3,615.2

1,084.4

0.0

1,084.4

2,530.9

2,529.8

1.1

0.0

92,294.6

41,427.5

50,867.2

16.6

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

92,294.6

41,427.5

50,867.2

16.6

3,331.9

952.2

0.0

952.2

2,379.7

2,378.6

1.1

0.0

7.2%

1.8%

1.2%

0.7%

5.4%

4.5%

0.9%

0.0%

41.7%

26.4%

4.7%

21.7%

15.3%

6.9%

8.4%

0.0%

14.6%

4.4%

0.0%

4.4%

10.2%

10.2%

0.0%

0.0%

5.0%

1.5%

1.0%

0.5%

3.5%

3.2%

0.3%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

1.1%

0.5%

0.0%

0.5%

0.6%

0.6%

0.0%

0.0%

96.0

20.0

0.0

20.0

76.0

25.0

52.0

0.0

248.0

29.0

0.0

29.0

219.0

219.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

20,766.1

396.0

0.0

396.0

20,370.1

14,067.0

6,303.2

0.0

56,935.7

1,958.7

0.0

1,958.7

54,977.0

54,977.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

12,722.7

471.9

0.0

471.9

12,250.8

12,250.8

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

12,766.9

50.2

0.0

50.2

12,716.8

12,716.8

0.0

0.0

56,935.7

1,958.7

0.0

1,958.7

54,977.0

54,977.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.3%

0.0%

0.0%

0.0%

0.3%

0.2%

0.1%

0.0%

7.3%

0.3%

0.0%

0.3%

7.1%

7.1%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

510,717.0

152,108.6

123,726.9

79,519.8

44,207.1

24,613.3

14,595.9

10,017.5

386,906.4

127,495.2

319,870.8

67,035.6

83.7

86,796.2

40,699.0

0.0

308,733.4

264,520.4

161,445.0

159,958.3

28,645.6

28,645.6

132,799.5

131,312.7

147,271.7

104,545.4

96,404.5

50,867.2

16.6

3,615.2

1,084.4

0.0

1,084.4

2,530.9

2,529.8

1.1

0.0

53,678.3

50,867.2

16.6

3,331.9

952.2

0.0

952.2

2,379.7

2,378.6

1.1

0.0

63

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020NLB Group member

Number of clients

Exposure

Of which: 
EBA Compliant 
moratoria

Of which:  
expired by  
31 Dec 2020

% of Exposure

% of Exposure  
(exc. expired 
moratoriums)

Number of clients

Exposure

Of which:  
expired by  
31 Dec 2020

Of which: 
 subject to public 
guarantee schemes

% of Exposure

Exposure

Of which:  
expired by  
31 Dec 2020

COVID-19 Moratorium

COVID-19  New Financing

Total COVID-19 Related Transactions

NLB banka, Podgorica

Retail

o/w Housing

o/w Consumer

Non-financial corporations

o/w Secured loans

o/w Unsecured loans

Other 

NLB Banka, Banja Luka

Retail

o/w Housing

o/w Consumer

Non-financial corporations

o/w Secured loans

o/w Unsecured loans

Other 

NLB Banka, Skopje

Retail

o/w Housing

o/w Consumer

Non-financial corporations

o/w Secured loans

o/w Unsecured loans

Other 

NLB Banka, Sarajevo

Retail

o/w Housing

o/w Consumer

Non-financial corporations

o/w Secured loans

o/w Unsecured loans

Other 

NLB Banka, Prishtina

Retail

o/w Housing

o/w Consumer

Non-financial corporations

o/w Secured loans

o/w Unsecured loans

Other 

7,601.0

7,373.0

1,758.0

6,200.0

226.0

136.0

130.0

2.0

155.0

126.0

33.0

99.0

28.0

23.0

6.0

1.0

76,912.0

76,328.0

2,126.0

75,291.0

583.0

177.0

443.0

1.0

1,431.0

1,363.0

73.0

1,322.0

67.0

33.0

39.0

1.0

5,883.0

4,646.0

2,024.0

3,884.0

1,232.0

1,218.0

26.0

5.0

165,046.9

165,046.9

165,046.9

118,981.7

118,981.7

118,981.7

69,147.7

49,833.9

42,853.2

36,508.3

6,344.9

3,212.1

20,946.1

2,200.7

1,221.3

979.4

11,730.5

11,682.4

48.0

7,015.0

69,147.7

49,833.9

42,853.2

36,508.3

6,344.9

3,212.1

8,673.6

359.4

217.0

142.4

1,299.2

1,254.6

44.6

7,015.0

69,147.7

49,833.9

42,853.2

36,508.3

6,344.9

3,212.1

17,443.6

1,939.8

1,075.2

864.7

8,488.8

8,440.7

48.0

7,015.0

347,350.6

347,350.6

292,042.4

282,459.2

282,459.2

236,966.0

83,408.3

83,408.3

65,578.9

199,050.9

199,050.9

171,387.0

64,884.7

50,472.3

14,412.4

6.6

35,157.2

12,564.3

1,728.3

10,836.0

20,770.3

16,027.8

4,742.5

1,822.6

64,884.7

50,472.3

14,412.4

6.6

35,152.3

12,564.3

1,728.3

10,836.0

20,765.4

16,027.8

4,737.6

1,822.6

55,069.8

42,872.5

12,197.3

6.6

26,799.2

11,852.3

1,681.5

10,170.8

13,124.3

10,105.7

3,018.5

1,822.6

249,283.2

249,283.2

190,121.7

49,594.5

37,530.7

12,063.8

49,594.5

37,530.7

12,063.8

48,881.0

36,897.2

11,983.9

199,623.9

199,623.9

141,175.9

199,536.1

199,536.1

141,088.4

87.8

64.7

87.8

64.7

87.6

64.7

35.1%

25.3%

14.7%

10.6%

9.1%

7.8%

1.4%

0.7%

3.6%

0.4%

0.2%

0.2%

2.0%

2.0%

0.0%

1.2%

27.6%

22.5%

6.6%

15.8%

5.2%

4.0%

1.2%

0.0%

6.5%

2.3%

0.3%

2.0%

3.8%

3.0%

0.9%

0.3%

32.3%

6.4%

4.9%

1.6%

25.9%

25.9%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.6%

0.0%

0.0%

0.0%

0.6%

0.6%

0.0%

0.0%

4.4%

3.6%

1.4%

2.2%

0.8%

0.6%

0.2%

0.0%

1.5%

0.1%

0.0%

0.1%

1.4%

1.1%

0.3%

0.0%

7.7%

0.1%

0.1%

0.0%

7.6%

7.6%

0.0%

0.0%

7.0

0.0

0.0

0.0

7.0

2.0

5.0

0.0

36.0

15.0

0.0

15.0

21.0

8.0

13.0

0.0

3.0

0.0

0.0

0.0

3.0

3.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

492.4

0.0

0.0

0.0

492.4

100.0

392.4

0.0

2,722.9

353.3

0.0

353.3

2,369.6

1,760.1

609.4

0.0

123.9

0.0

0.0

0.0

123.9

123.9

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

168.6

14.7

0.0

14.7

153.9

0.0

153.9

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.1%

0.0%

0.0%

0.0%

0.1%

0.0%

0.1%

0.0%

0.4%

0.1%

0.0%

0.1%

0.4%

0.3%

0.1%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

165,539.3

165,046.9

118,981.7

118,981.7

69,147.7

49,833.9

43,345.6

36,608.3

6,737.3

3,212.1

69,147.7

49,833.9

42,853.2

36,508.3

6,344.9

3,212.1

23,669.0

17,612.2

2,554.0

1,221.3

1,332.7

14,100.0

13,442.6

657.5

7,015.0

1,954.5

1,075.2

879.3

8,642.7

8,440.7

202.0

7,015.0

347,474.5

292,042.4

282,459.2

236,966.0

83,408.3

65,578.9

199,050.9

171,387.0

65,008.7

50,596.3

14,412.4

6.6

35,157.2

12,564.3

1,728.3

10,836.0

20,770.3

16,027.8

4,742.5

1,822.6

55,069.8

42,872.5

12,197.3

6.6

26,799.2

11,852.3

1,681.5

10,170.8

13,124.3

10,105.7

3,018.5

1,822.6

249,283.2

190,121.7

49,594.5

37,530.7

12,063.8

48,881.0

36,897.2

11,983.9

199,623.9

141,175.9

199,536.1

141,088.4

87.8

64.7

87.6

64.7

64

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020NLB Group member

Number of clients

Exposure

Of which: 
EBA Compliant 
moratoria

Of which:  
expired by  
31 Dec 2020

% of Exposure

% of Exposure  
(exc. expired 
moratoriums)

Number of clients

Exposure

Of which:  
expired by  
31 Dec 2020

Of which: 
 subject to public 
guarantee schemes

% of Exposure

Exposure

Of which:  
expired by  
31 Dec 2020

COVID-19 Moratorium

COVID-19  New Financing

Total COVID-19 Related Transactions

Komercijalna Banka, Beograd

143,880.0

798,057.7

798,057.7

798,057.7

Retail

o/w Housing

o/w Consumer

Non-financial corporations

o/w Secured loans

o/w Unsecured loans

Other 

Komercijalna Banka, Podgorica

Retail

o/w Housing

o/w Consumer

Non-financial corporations

o/w Secured loans

o/w Unsecured loans

Other 

Komercijalna Banka, Banja Luka

Retail

o/w Housing

o/w Consumer

Non-financial corporations

o/w Secured loans

o/w Unsecured loans

Other 

Total NLB Group 

141,509.0

542,859.1

542,859.1

542,859.1

9,827.0

234,781.0

234,781.0

234,781.0

136,737.0

308,078.1

308,078.1

308,078.1

2,334.0

328.0

2,112.0

254,366.5

254,366.5

254,366.5

117,414.8

117,414.8

117,414.8

136,951.8

136,951.8

136,951.8

37.0

935.0

783.0

271.0

600.0

152.0

0.0

152.0

0.0

183.0

124.0

48.0

78.0

51.0

28.0

29.0

8.0

832.0

41,664.3

18,398.9

10,594.4

7,804.5

23,265.5

0.0

832.0

41,253.6

18,361.2

10,594.4

7,766.8

22,892.4

0.0

832.0

38,050.2

17,656.3

10,406.1

7,250.2

20,394.0

0.0

23,265.5

22,892.4

20,394.0

0.0

32,073.8

2,658.1

1,531.9

1,126.1

14,999.0

7,382.0

7,617.0

14,416.7

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

27,604.8

2,658.1

1,531.9

1,126.1

10,529.9

4,303.7

6,226.3

14,416.7

34.3%

23.3%

10.1%

13.2%

10.9%

5.0%

5.9%

0.0%

34.3%

15.1%

8.7%

6.4%

19.1%

0.0%

19.1%

0.0%

16.3%

1.4%

0.8%

0.6%

7.6%

3.8%

3.9%

7.3%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

3.0%

0.6%

0.2%

0.5%

2.4%

0.0%

2.4%

0.0%

2.3%

0.0%

0.0%

0.0%

2.3%

1.6%

0.7%

0.0%

3.5%

1,736.0

897.0

0.0

897.0

838.0

813.0

26.0

1.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

4.0

0.0

0.0

0.0

4.0

4.0

0.0

0.0

64,893.3

16,523.3

0.0

16,523.3

48,357.3

48,119.7

237.6

12.7

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

20,406.5

5,262.1

0.0

5,262.1

15,131.7

15,131.7

0.0

12.7

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

2,976.5

1,346.1

0.0

0.0

0.0

2,976.5

2,976.5

0.0

0.0

0.0

0.0

0.0

1,346.1

1,346.1

0.0

0.0

64,893.3

16,523.3

0.0

16,523.3

48,357.3

48,119.7

237.6

12.7

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

2,130.0

148,910.9

34,644.0

134,596.0

1.9%

0.5%

0.0%

0.5%

1.4%

1.4%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.8%

0.0%

0.0%

0.0%

0.8%

0.8%

0.0%

0.0%

0.8%

862,951.0

818,464.2

559,382.4

548,121.2

234,781.0

234,781.0

324,601.3

313,340.1

302,723.8

269,498.3

165,534.4

132,546.5

137,189.4

136,951.8

844.8

41,664.3

18,398.9

10,594.4

7,804.5

23,265.5

0.0

844.8

38,050.2

17,656.3

10,406.1

7,250.2

20,394.0

0.0

23,265.5

20,394.0

0.0

0.0

35,050.4

28,950.8

2,658.1

1,531.9

1,126.1

17,975.6

10,358.6

7,617.0

14,416.7

2,658.1

1,531.9

1,126.1

11,876.0

5,649.7

6,226.3

14,416.7

2,583,854.5

1,997,048.5

280,281.0

2,434,943.6

2,286,878.1

1,962,404.6

17.8%

On the Group level EUR 2,434.9 million moratorium have been approved 

Serbian banks as a result of  COVID-19-related measures taken at the state 

so far, 44.9% to non-financial corporations and 53.9% to households. The 

level. A total of  93.1% of  the moratoriums approved by strategic banking 

amount represents 17.8% of  the total gross book value. Moratoria were 

members of  the Group in SEE have already expired by the 2020 YE.

granted for the period between 3 to 12 months. Moreover, 80.6% of  the 

granted moratoria expired by the 2020 YE, whereas by the end of  Q3 2020 

The Group is actively present on SEE markets by financing the existing and 

already 51.8% of  them expired. Since the expiration of  moratorium, 93.5% 

new creditworthy clients. Lending growth in the corporate segment remained 

of  exposure has performed without any material delays, while non-expired 

relatively moderate, especially in the current specific circumstances. Besides 

moratoriums were already appropriately reclassified in 2020 based on future 

that, the COVID-19 situation contributed to a temporary slowdown in 

expectations. From the non-expired moratoria, 55.2% will expire in the next 

the growth of  retail segment. Apart from moratoriums, the Group is also 

three months.

providing additional liquidity by granting new loans to creditworthy clients to 

help with the specific situation due to COVID-19 crisis. The volume of  such 

In Slovenia EUR 493.6 million moratorium have been approved with 

loans was EUR 20.8 million in the Bank and EUR 128.1 million in other 

outstanding amount of  EUR 338.1 million at the 2020 YE which represents 
less than 4.8% of  the total portfolio. Banks in Strategic Foreign Markets have 

approved EUR 1,941.4 million moratorium, more than half  of  them by 

banking members of  the Group. EUR 134.6 million of  the new COVID-19 

loans are subject to public guarantee schemes in Serbia and Slovenia.

65

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020New NPLs formation and NPL management

The combination of  a high-quality portfolio, COVID-19 legislative options 

and uncertain macroeconomic conditions led to cumulative new NPLs 

formation in the amount of  EUR 148 million, which is 1.1% of  the total 

portfolio. These figures do not include the newly acquired Komercijalna 

Banka, Beograd, however, their NPLs as of  2020 YE are included in the 

Group’s NPLs stock. Additionally, the macroeconomic situation across the 

region, affected by the economic slowdown in the current year, resulted in an 

increased cost of  risk. Its further development refers to a large extent to the 

economic circumstances caused by COVID-19 pandemic. 

Formation / gross loans (stock)

1.2%

1.4%

0.7%

0.7%

0.6%

128

31

32

64

123

15

77

31

60

37

21
2

64

36

16

12

56

35

20

1.1%

148

78

60

10

2015

2016

2017

2018

2019

2020

Corporate

SME

Retail/Other

Figure 69: NLB Group gross NPL formation (in EUR million)

Precisely set targets in the Group’s NPL Strategy and various proactive 

workout approaches facilitated the management of  the non-performing 

portfolio. The Group’s approach to NPL management puts a strong emphasis 

on restructuring and use of  other active NPL management tools, such as 

foreclosure of  collateral, the sale of  claims, and pledged assets. The non-

4,000

3,500

3,000

2,500

2,000

1,500

1,000

500

0

3,684

59.3%

2,798

69.7%

2,623

68.7%

72.2%

1,896

89.2%

76.1%

77.5%

81.8%

77.1%

28.2%

25.6% 25.1%

1,299

13.8%

19.3%

844

9.2%

622

6.9%

375

475

3.8%

3.5%

31 Dec
2012

31 Dec
2013

31 Dec
2014

31 Dec
2015

31 Dec
2016

31 Dec
2017

31 Dec
2018

31 Dec
2019

31 Dec
2020

100

90

80

70

60

50

40

30

20

10

0

Coverage ratio 1

NPL ratio

NPLs

Figure 70: NLB Group NPL, NPL ratio and Coverage ratio(i) (in EUR million)

(i) By internal definition.

Table 35: NPL, NPL ratio and Coverage ratio by NLB Group members (in EUR thousands)

NLB Group member

NLB, Ljubljana                               

NLB Banka, Skopje

NLB Banka, Podgorica

NLB Banka, Sarajevo

NLB Banka, Prishtina

NLB Banka, Banja Luka

NLB Banka, Beograd

Komercijalna Banka, Beograd

Komercijalna Banka, Banja Luka

Komercijalna Banka, Podgorica

Total NLB Group banks

Total NLB Group

NPL  
31 Dec 2020

208,426.1

63,177.1

27,279.5

24,690.8

17,518.9

13,702.8

8,718.3

35,219.8

1,165.9

3,558.9

403,458.1

474,748.9

% NPL  
31 Dec 2020

NPL CR 2 
31 Dec 2020

3.0%

5.1%

5.8%

4.5%

2.3%

2.3%

1.4%

1.5%

0.6%

2.7%

2.9%

3.5%

57.9%

69.0%

50.9%

68.9%

81.2%

63.6%

59.8%

0.0%

0.0%

0.0%

55.4%

57.3%

performing credit portfolio stock stopped its multi-year declining trend as a 

Due to extensive experience gained in the last few years in dealing with 

consequence of  COVID-19 outbreak. The non-performing credit portfolio 

clients with financial difficulties, resulting primarily from legacy portfolios, the 

stock in the Group increased at 2020 YE in comparison with 2019 YE to 

Group has developed an extensive knowledge base both in the prevention of  

EUR 474.7 million (2019 YE: EUR 374.7 million). The increase of  NPLs 

financial difficulties for clients, to restructure viable clients in case of  need, 

mainly occurred due to the deterioration of  asset quality related to the 

and to efficiently work out exposures with no realistic recovery prospects. 

COVID-19 pandemic, changed treatment of  accrued interest and acquisition 

This extensive knowledge base is available throughout the Group, and risk 

of  Komercijalna Banka, Beograd, while different workout measures (namely 

units as well as restructuring and workout teams are properly staffed and 

repayments, collection and recovery from legacy portfolios) positively 

have the capacity to deal, if  needed, with considerably increased volumes 

influenced on the stock of  NPLs. The combined result of  all the effects lead to 

in a professional and efficient manner. Due to this fact, as well as due to 

3.5% of  NPLs, while the internationally more comparable NPE ratio, based 

implemented early warning tools, and due to efficient analysis and reporting 

on the EBA methodology, stood at 2.3%. The Group’s indicator gross NPL 

mechanisms, which allows the Group to proactively identify and engage with 

ratio, defined by the EBA, is equal to 4.5% and is below the regulatory defined 

potentially distressed borrowers, the Group estimates that it is well prepared 

threshold for establishment of  NPL strategy framework.

to deal proactively with potentially distressed debtors also in the context of  

66

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020COVID-19, while properly differentiating between viable and non-viable 

The Group carries its main business activities in euros, and the subsidiary 

Robust operational Risk Management

clients, in order to minimise the impact on the quality of  its credit portfolio. 

banks, in addition to their domestic currencies, also operate in euros, which 

is the reporting currency of  the Group. The Group’s net open FX position 

In the area of  operational Risk Management, where the Group has 

An important Group’s strength is the NPL coverage ratio 1 (coverage of  

from transactional risk is low, and at less than 1.7% of  capital. Regarding 

established robust operational risk culture, the main qualitative activities refer 

gross NPLs with impairments for all loans), which remains high at 81.8%. 

structural FX positions on a consolidated level, assets and liabilities held in 

to the reporting of  loss events and identification, assessment, and management 

Furthermore, the Group’s NPL coverage ratio 2 (coverage of  gross NPLs 

foreign operations are converted into euro currency at the closing FX rate 

of  operational risks. On this basis, constant improvement of  control activities, 

with impairments for NPL) stands at 57.3%, which is well above the EU 

on the balance sheet date. FX differences of  non-euro assets and liabilities 

processes, and/or organisation are performed. Besides that, the Group also 

average as published by the EBA (44.9% for Q4 2020). As such, it enables a 

are recognised in the other comprehensive income, and therefore affect 

focuses on proactive mitigation, prevention, and minimisation of  potential 

further reduction in NPLs without significantly influencing the cost of  risk 

shareholder’s equity and CET1 capital. By acquiring Komercijalna Banka, 

damage. Special attention is dedicated to the stress-testing system, based on a 

in the coming years. The decrease in coverage indicators in 4Q 2020 was 

Beograd, the Group’s structural FX positions increased, resulting in an 

scenario analysis referring to the potential high severity, low frequency events, 

influenced by the special treatment of  NPLs from the acquired entities. NPLs 

increase of  Group’s RWA for market risk.

of  Komercijalna Banka group are initially recognised at fair value, without 

and modeling data on loss events. Furthermore, key risk indicators, servicing 

as an early warning system for the broader field of  operational risks (such as 

any additional credit loss allowances. 

The Group’s exposure to interest rate risk is moderate and arises mainly from 

HR, processes, systems, and external conditions) are regularly monitored, 

banking book positions. In the last three years, the Group recorded the growth 

analysed, and reported, with the aim to improve the existing internal controls 

The Group strives to ensure the best possible collateral for long-term loans, 

of  fixed interest rate loans and the long-term banking book securities on the 

and enabling reacting on time.

namely mortgages in most cases. Thus, the real-estate mortgage is the most 

assets side, and the transformation of  deposits from term to sight as a result of  

frequent form of  loan collateral for corporate and retail clients. In the 

the low interest rate environment and excessive liquidity.

Following the indications of  the outbreak of  the COVID-19 pandemic in 

corporate loans, it is followed by government and corporate guarantees. 

Slovenia and SEE, the Group has taken necessary measures to protect its 

In retail loans, the other most frequent types of  loan collateral are loan 

The Group’s interest rate positions were slightly affected by moratoriums 

customers and employees by ensuring the relevant safety conditions and 

insurances by insurance companies and guarantors. 

during the year 2020, which were mostly short-term, from 3 to 6 months, and 

making sure that the services offered by the Group are provided without any 

consequently not very material. The Group places excess liquidity mainly 

disruption. The Group continuously offered necessary services to clients, 

The Group is following the ECB guidelines to banks on NPLs with regards to 

into banking book securities with fixed IR, while in current negative interest 

especially through digital channels (mobile banking, video calls, telebanking), 

the evaluation of  collateral. The establishment of  market values for collateral 

rate environment there is also higher demand for products with fixed IR. 

which the Group continues to develop at an accelerated pace. A crisis 

for NPLs is by means of  individual evaluation when NPL status is established. 

The interest rate exposure to interest rate risk remains modest, within the risk 

management team was established in the Bank and other banking members 

The value of  collateral is then regularly monitored on a yearly level and 

appetite limits. If  market interest rates would increase, the net interest income 

with full engagement of  the Management Board members. Special attention 

updated by either independent evaluation (over prescribed threshold) or with 

of  the Group would be positively affected, whereas if  they decreased, negative 

was paid to continuous provision of  services to clients, their monitoring, 

the use of  statistical re-evaluation for smaller values of  NPL. For statistical 

effects would be lower due to zero floor clauses included in a number of  loan 

health protection measures, and the prevention of  cyber fraud. 

re-evaluation the indexes from the government agency or other relevant 

contracts. When assessing EVE sensitivity, the Group members apply different 

official data sources are used. The value of  collateral is with statistical 

scenarios. For most members, the worst case regulatory scenario is in the case 

In addition, the Group was also diligently managing other, non-financial 

approach always updated only downwards, never upwards. Only if  the 

of  increase of  IR by 200 bps. From the EVE perspective, the estimated capital 

risks, referring to the Group’s business model or arising from other external 

individual appraisal shows a higher value of  collateral, the upwards re-

sensitivity of  200 bps equals -7.3% of  the Group’s capital (including acquired 

circumstances, within the established ICAAP process. 

evaluation would be performed. If  the data from statistics would show 

Komercijalna Banka group). 

significant decline in the real estate market, individual evaluations for such 

types of  real estate would be performed and values corrected accordingly.

-8.0%

-7.0%

-7.2%

-7.2%

Low market risk in the trading book

Regarding market risks in the trading book, the Group pursues a low-

risk appetite for market risk in the trading book. The exposure to trading 

(according to the CRR) is only allowed to be carried by the parent Bank as the 

main entity of  the Group and is very limited. With the 2020 YE acquisition, 

the position of  trading book increased due to position of  Komercijalna Banka 

-6.0%

-4.0%

-2.0%

0.0%

-5.5%

-6.1%

-4.8%

-3.7%

-7.3%

-6.1%

-6.3%

Incorporating ESG risks

The Group is engaged in contributing to sustainable finance by incorporating 

environmental, social, and governance (ESG) risks into its business strategies, 

Risk Management framework and internal governance arrangements. Thus, 

the management of  ESG risks follows ECB and EBA guidelines and will be 

comprehensively integrated into all relevant processes. 

31 Dec 
2018

31 Mar 
2019

30 Jun 
2019

30 Sep 
2019

31 Dec 
2019

31 Mar 
2020

30 Jun 
2020

30 Sep 
2020

31 Dec 
2020

31 Dec 2020
w/o KB

Further information on risk management is available in the Note 6 
to the Audited Annual Financial Statements and Pillar 3 Disclosures. 

group, mostly referring to the liquid debt securities of  the Republic of  Serbia. 

Figure 71: NLB Group’s EVE evolution 

Nevertheless, the Bank intends to further maintain a small trading portfolio, 

mainly to monitor market signals in the global markets. Respectively, it does 

not constitute a material risk to the Group’s operations, while its tolerance for 

interest rate and credit spread risk in trading book is very low.

67

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020The right support 
at the right time

Sergej Ivanov 
PG MAGI, Serbia

A veterinarian and a great lover of autochthonous 
breeds of domestic animals, Sergej Ivanov started 
breeding Balkan donkeys on Stara Planina 15 years 
ago. He wanted to preserve this breed whose number 
has greatly decreased due to the extinction of villages 
in this part of Serbia. On the farm, where the whole 
family works, he produces donkey’s milk, which is 
extremely healthy, especially for respiratory diseases, 
and is most similar to mother’s milk. The #HelpFrame 
project, realised in period when a large number 
of people started to search for natural sources of 
immunity due to the COVID-19 epidemic, brought 
him an increase in visits to the website, increased 
interest and sales of this healthy milk, and ultimately 
enabled farm improvement by increasing his herd.

68

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020IT and Cyber Security 

Information Technology

The Group continues to provide its clients with sustainable and efficient 

services supported through highly reliable and secure technology platforms. 

The Bank is very actively pursuing a technology transformation programme, 

where two new large platforms were introduced in 2019. In 2020, a new IT 

Strategy was introduced including a core banking strategy. The team started 

12.8%

15.0%

delivering on outlined roadmaps. The Group is aiming to centralise and 

unify governance, applications, and infrastructure. The Bank also introduced 

effective online collaboration solution and enabled the majority of  employees 

to work from home without interruption to operations. Due to the general 

cyber security risks increase, special focus was on raising overall level of  cyber 

security resilience.

IT infrastructure and reliability 

55.2%

45.1%

16.1%

8.3%

7.2%

NLB Banka, 
Beograd

NLB Banka, 
Sarajevo

NLB Banka, 
Podgorica

NLB Banka,
Prishtina

NLB Banka, 
Banja Luka

NLB Banka, 
Skopje

NLB 

Figure 72: Digital penetration of Group’s banks (w/o Komercijalna Banka group)

948,645

digital users in the Group.

IT performance is monitored through a set of  relevant indicators that are 

Additionally, the ongoing projects were revised with the aim to ensure timely 

linked to the Balanced Scorecard (BSC) system. The indicators show the high 

delivery, while the relationships with key vendors were reviewed in order to 

performance of  IT operations and successful risk management in this area. 

improve costs. 

The availability of  the information system in the Bank is at very high level 

of  99.92% (2019: 99.93%), and the share of  unplanned interruptions is very 

Application architecture on the Group level was assessed in terms of  solutions 

low, 0.08% (2019: 0.02%). In 2020, the number of  days without system/

GAPs/maturity, and as well as the Group’s synergy potential which then was 

service interruptions were at 78.5% (2019: 83%). Harmonised Service Level 

included in the Group IT strategy.

Agreements (SLA) are in place with users of  the information system, which 

the Bank managed to fulfil in a very high proportion. High IT operational 

Group-wide capabilities were significantly extended (mainly in the Group 

performance was also recorded in the Group members.

competence centre in Belgrade, Serbia) for the new digital banking platform, 

Main IT initiatives

enterprise integration platform, and business process management platform 

development within the region, and cyber security and infrastructure group. 

Further developments are also planned in the future.

The main focus was the transformation of  IT in terms of  organisation, 

processes, people, and technology. IT supported a more agile way of  delivery, 

The Bank achieved several new milestones in the implementation of  a 

to better partner with business and thus be more efficient and effective. It also 

Group-wide data management platform which encompasses an enterprise 

hired new experts in strategic positions. 

data warehouse, advanced analytics, risk management analytics, profitability, 

data governance, and consolidated Group regulatory reporting.

The approach of  delivery was changed with an emphasis on insourcing and 

keeping strategic knowledge and resources ‘in-house.’ Also, several initiatives 

In the coming years, the Bank is expected to continue investing in newly 

were started, from mainframe to distributed systems, from on-premise to the 

adopted technologies to support the business strategy, and to achieve superior 

cloud, from paid to open-source where possible, and moving resources from 

client experience in terms of  quality, innovation, reliability, and security. 

back-end to front delivery.

69

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020IT Strategy 2020-2024 

Cyber security 

99.92%

the availability in NLB.

At the end of  the year, a refreshed IT Strategy was adopted which also 

The Group is giving special focus to cyber security, and consequently 

incorporates the Group dimension. 

assuring confidentiality, integrity, and the availability of  data, information, 

and IT systems that support banking services and products for customers. 

The Vision statement emphasises to build the best digital bank IT team in the 

Cyber security in the Group is constantly tested and upgraded by security 

SEE region.

assessments, independent reviews, and penetration testing. Cyber security is 

regularly discussed at the Bank’s Information Security Steering Committee, 

The Mission statement of  the IT Strategy emphasises to enable the best client 

Operational Risk Committee, and Management Board meetings. In 2020, the 

and employee experiences through reliable, effective, secure, accessible, and 

Security stream in the Bank was additionally enhanced with the Information 

scalable IT solutions. 

The Main principles are to:

Technology Asset Management, Document Classification and protection, 

Web Application Firewalls, Multi Factor Authentication and Mobile Device 

Management implementation. The Bank will further enhance usage of  

security tools and roll them out to the Group in the future.

•  increase customers satisfaction in all segments with new digital 

omnichannel platform, digitizing customer journeys and interactions 

All employees in the Group are also being continually educated about the 

(CRM) and operational excellence;

importance of  information/cyber security, as well as social engineering 

•  have an effective IT architecture, which will use cloud solutions and open 

techniques. The Group banks are providing employees and customers with 

source software where ever is possible;

security notifications, especially for the occurrence of  threats in the (global) 

•  introduce a new way of  agile development and DevOps transformation 

environment with potential impact on the banks’ IT systems, services, 

leading to shorter releases cycles, automated testing and less manual tasks;

products, and customers. The Bank is also testing the awareness of  its 

•  ensure the necessary development capacity - hire right talents with the 

employees with social engineering attack simulations. 

digital skills and looking forward to execute change;

•  introduce modern collaboration tools and digitize internal processes;

•  leverage investment made in Data platform and treat data as an asset;

•  assure IT quality, security, and availability of  the 

systems and applications;

•  have a highly motivated, effective and satisfied IT team which 

will work closely and cooperate with business side.

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MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Human Resources

Due to the COVID-19 pandemic, business operations were organised in 

a way that all employees, if  their job description or other circumstances 

‘Top Employer’

allowed it, could work from home (remotely). The Group ensured business 

for the 6th consecutive year. 

HR drives improvements and innovative practices to enable the best possible employee 

engagement and strong business results. The Group sees investments in its employees as a key 

change enabler. Acting as a strategic partner to the business, HR is focused on the needs of 

continuity by performing key business functions and processes intact despite 

the sudden change in the way banks perform their business. All health and 

safety environment decisions were made on time and in accordance with the 

organisational and cultural development. Due to the COVID-19 pandemic, activities connected 

epidemiological circumstances. 

to health and safe environment had the highest priority. During the periods of pandemic, on 

average 43% employees of the Bank worked from home, and safety environment and equipment 

Strive to Be ‘Top Employer’

were provided to employees working at their work place. Development activities were moved 

mainly to the online environment. Certain programmes were focused at the new reality; 

remote leadership, MS Teams, health and mental well-being, while others aimed to develop 

knowledge and skills related to management and sales profiles, lean processes, social learning 

activities, and implementation of practices to enhance employee efficiency. The Group believes 

that investments in its employees are crucial for the successful introduction of changes.

Employee Headcount

The Group is continuing to strengthen its HR practises based on feedback 

from reputable institutions and benchmarks with best-in-class HR practises. 

The Bank was once again recognised as the ‘Top Employer’ by the Dutch Top 

Employer Institute for already the 6th consecutive year. The Bank will continue 

to ensure an even more stimulating work environment also in the future.

Continuing a longstanding tradition of investing in employees 

Caring about our employees is the key value reflected in several activities and 

The Group continued with optimisation of  processes and right-sizing 

opportunities intended for all the employees. The organisational culture is 

its staffing level. In the last five years, the Group reduced the number of  

changing by engaging in various fields, integrating the member companies, 

employees by 13.5% to 5,807 however, due to the acquisition of  Komercijalna 

enabling staff rotation, and changing the work environment, promoting out-

Banka, Beograd and its subsidiaries in December, the number of  staff at the 

of-the-box thinking and personal development. As a result, by changing the 

2020 YE rose to 8,792.

behaviour, the organisational culture is being changed.

Table 36: NLB Group headcount by countries as of 31 December 2020 and 2019

Country

Slovenia

Serbia(i)

BiH(i) (Republic of Srpska, Federation of BiH)

Montenegro(i)

North Macedonia

Kosovo

Germany

Switzerland

Croatia

31 December 2020

31 December 2019

2,691 (NLB: 2,591, other: 100)

2,750 (NLB: 2,659, other: 91)

3,198

1,086

467

877

463

1

2

7

494

934

312

903

474

1

3

7

A crucial part of  this process is motivation and engagement of  employees, 

which is constantly being improved. In the H2 2020 engagement on the 

Group level was measured. A total of  72.3% of  employees participated in 

the survey. An above average percentage of  employees (43%) are engaged 

(loyal and psychologically committed to the organisation).

Engaged 

Not engaged 

Actively 
disengaged 

15%

43%

42%

Total (the Group)

8,792

5,878

Figure 73: NLB Group Employee Engagement 2020

(i) Acquisition of Komercijalna Banka, Beograd and its subsidiaries in December 2020.

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Annual Report 2020 
Prepared to Tackle Future Challenges 

Remuneration system as a motivation for 

engaged and committed employees

The Group strives for high quality and compliance with the standards of  a 

modern learning organisation. Various training activities are aimed to raise 

For an employee working in the companies within the Group, salary is 

awareness and encourage employees to embrace changes and 2020 was full 

composed of  a fixed and a variable part. The fixed part of  the salary is 

of  new challenges. Purpose of  these activities was to train the employees to 

determined according to the complexity of  the work for which the employee 

organise themselves in new COVID-19-driven circumstances, complete their 

has concluded a contract of  employment, while the variable amount 

business objectives, and thus meet their personal expectations by showing 

depends on the employee’s performance. Apart from quarterly or half-yearly 

social responsibility in interactions with all the stakeholders. 

compensation, the employees are awarded with annual rewards related to 

Due to COVID-19, most of  the trainings (from March on) were conducted 

assessment is done by the head of  the employee’s organisational unit using 

online. The emphasis was on programmes focused on remote work (work 

a top-down approach to evaluate the employee’s achievements in relation to 

from home), distance leadership, physical and mental health, and others. The 

goals set for a particular assessment period (quarter or half-year). The goals 

aim was to improve employee’s knowledge about the digitalisation, to explore 

are set according to the ‘SMART’ method, meaning that they have to be 

and understand contemporary tech trends, as well as to adapt to new ways of  

specific, measurable, achievable, relevant, and time-bound. 

the business performance of  the bank in which they work. Performance 

working and learning in the digital world. 

At the end of  the year, additional efforts were put in the direction of  online 

measures to award employees who were exposed in this period and gave them 

learning by laying out the groundwork to enable all employees to have access 

an extra workload allowance as additional variable salary. 

Given the extremely difficult environment in 2020, the Bank has taken some 

to 7,000+ courses to cover their needs for development of  knowledge and 

skills. 

Well-being & Health 

For employees performing special work, a Remuneration Policy is 

implemented on the Group level. The policy also contains provisions 

regarding payment of  the variable part and defines the circumstances for 

subsequent adjustment to the risks that mandatory reduce the deferred 

On average

The Group was committed to offering knowledge on good health, creating 

variable part of  the salary to zero (holdback) or circumstances that potentially 

a work environment that enables quality interpersonal relationships, and 

reduce the deferred part of  the variable salary to zero (clawback).

43%

of NLB’s employees worked from 

home in the periods of pandemic.

promoting activities that enhance the good health and satisfaction of  

employees.

Due to the aggravated business situation in 2020, the Bank’s Management 

Board decided that, in the period from 1 May 2020 to 31 December 2020, the 

During the pandemic, emphasis was placed on developing healthy 

salary of  the Management Board members is reduced by 15% and the salary 

habits which were communicated daily to all employees through internal 

of  employees with service contracts by 10%. The Supervisory Board members 

communication portal NLB Net. Due to the changed work environment, 

also reduced their remuneration by 15% for the period from 1 May till 31 

8,792

employees adapted to new health and safety measures. The Bank provided 

December 2020. 

all the necessary protective equipment (masks, gloves, disinfectants) and made 

employees in the Group family.

sure proper social distancing. Remote work and work from home were enabled 

The BoS also adopted the Decision on Macroprudential Restrictions for 

to the majority of  the employees in the Group.

Banks’ profit distribution with the aim of  making the resilience of  the 

financial system more robust, preventing any disturbances in the financial 

system and lowering the systematic risks, and imposed a temporary restriction 

for distribution of  banks’ profits. A temporary prohibition of  variable salary 

payments or the establishment of  a variable salary payment liability or 

discretional pension benefits for the employees performing special work have 

been laid down. The macroprudential measure imposed by the BoS Decision 

will be in force one year (from April 2020 to April 2021). Considering those 

measures, the Bank was unable to pay out to the employees performing special 

work the deferred part of  variable salary for 2016, neither could pay off the 

variable part of  the salary for 2019 or paid-out its non-deferred part. 

Information on sustainability aspect 

of HR area can be found in the  

NLB Group Sustainability Report 2020.

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MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Corporate Governance

The Bank’s governing bodies are:

The corporate governance of the Bank is based on legislation of the RoS, particularly (but not 

exclusively) the provisions of the Companies Act (ZGD-1) and the Banking Act (ZBan-2), the Decision 

of the BoS on Internal Governance, the Management Body and the Adequate Internal Capital 

Assessment Procedure for Banks and Savings Banks, the relevant EBA Guidelines on internal 

governance, the EBA Guidelines on the assessment of the suitability of members of the management 

body and key function holders, as well as the EBA Guidelines on remuneration practices. 

General Meeting 

of Shareholders

Supervisory 

Board

Management 

Board

Apart from the mentioned binding legal framework, the Bank also follows 

In addition to good and stable business results as a systemic player in the 

the Corporate Governance Code for Listed Companies (valid since 1 January 

SEE markets, NLB also considers the environmental and social impacts of  its 

2017). Deviations from the recommendations of  the mentioned code are 

business, with the aim of  ensuring sustainable development of  the Bank and 

published in the Corporate Governance Statement of  NLB, prepared 

the Group. In 2020, the Bank upgraded the Corporate Social Responsibility 

according to Article 70 (paragraph 5) of  the Companies Act (ZGD-1) and 

(CSR) activities with more consistent adherence to the 2030 Agenda of  the 

is part of  the Business Report in the NLB Group Annual Report. This 

UN Sustainable Development, that is the most comprehensive development 

statement is also published on www.nlb.si/corporate-governance.

call to action so far, as it defines 17 concrete goals that should be achieved 

by 2030. CSR activities in the Bank will gradually be upgraded so that any 

The corporate governance framework of  the Bank is designed jointly by the 

socially responsible activity will pursue at least one of  the 17 UN Sustainable 

Management Board and the Supervisory Board of  the Bank with the Corporate 

Development Goals and will consequently have a long-term impact on society 

Governance Policy of  NLB (November 2020), wherein they commit to and 

and the environment.

publicly disclose to shareholders, clients, creditors, employees, and other 

stakeholders as a whole, how they will supervise and manage the Bank, as 

At the end of  September, NLB was the first bank in Slovenia that joined 

well as decide which corporate governance code the Bank should follow. The 

more than 180 banks from all over the world that signed the UN Principles 

mentioned policy was amended in November 2020 (published on www.nlb.si/

for Responsible Banking. Further information on sustainable development 

corporate-governance), due to the termination of  validity of  the commitments 

and sustainable banking is incorporated in the NLB Group 2020 

by the EC as a result of  receipt of  the state aid in December 2013, changes to 

Sustainability Report published on the banks web page (www.nlb.si).

the Articles of  Association of  NLB (Articles of  Association), as well as changes 

of  the regulation governing corporate and social responsibility. The Corporate 

The Bank’s corporate governance is based on a two-tier system in which 

Governance Policy of  NLB should be read together with the NLB Group 

the Management Board manages the Bank, while its daily operations are 

Corporate Governance Policy, in which the corporate governance principles and 

supervised by the Supervisory Board.

mechanisms of  the Group members (except for NLB) are defined and governed.

More information on the corporate social 

responsibility and the implementation 

of sustainability into the Group business 

model (together with information on the 

GRI standards) is available in the 

NLB Group Sustainability Report 2020.

In 2020 NLB as the first bank in RoS implemented the decision passed by 

the Constitutional Court of  the RoS regarding participation of  employees 

in the bank’s managing bodies. Namely, on 13 June 2019, the Constitutional 

Court established an inconsistency of  the fourth section of  the Banking Act 

(ZBan-2), which excluded workers’ participation in the managing bodies of  the 

bank. Therefore, on 15 June 2020, the General Meeting adopted amendments 

to the Articles of  Association, which allow the Workers’ Council to appoint four 

representatives to the Supervisory Board and grant the possibility to appoint a 

worker director. 

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Annual Report 2020The General Meeting of Shareholders 

The General Meeting of Shareholders (General Meeting) is the highest body of the Bank through 

which shareholders exercise their rights, which include among others: decisions on corporate 

changes (amendments of the Articles of Association, increase or decrease of share capital) and 

legal restructuring (mergers, acquisitions); decisions on all statutory issues with respect to 

appointing and discharging members of the Supervisory Board (representatives of capital) and 

appointment of an auditor; use of distributable profit; and granting of a discharge from liability 

to the Management Board and Supervisory Board. Competences of the General Meeting are 

stipulated in the Companies Act (ZGD-1), the Banking Act (ZBan-2), and the Articles of Association.

The General Meeting met on 15 June 2020 and took note of  the NLB Group 

Since the mandate of  four members of  the Supervisory Board expired in 

Annual Report 2019 approved by the Supervisory Board, the Report of  the 

2020, the General Meeting elected members of  the Supervisory Board. 

Supervisory Board of  NLB on the Results of  the Examination of  the NLB 

The terms of  office for László Urbán and Alexander Bayr were terminated, 

Group Annual Report 2019, took note of  the adopted Internal Audit’s Report 

while Primož Karpe and David Eric Simon were re-elected for a new term 

for 2019 and adopted the Information on the Income of  Members of  the 

of  office. Additionally, Verica Trstenjak was elected as a new member of  

Management Board and Supervisory Board of  NLB for the last year. The 

the Supervisory Board (more information on election of  members of  the 

shareholders also decided on the allocation of  distributable profit for 2019.

Supervisory Board is in the following sub-chapter on the Supervisory Board).

The distributable profit for 2019 in the amount of  EUR 228,039,879.73, 

The General Meeting also adopted a decision that allows the Management 

which consisted of  net profit for 2019 in the amount of  EUR 176,148,615.15 

Board to convene the General Meeting by electronic means thereby allowing 

and retained earnings from previous years in the amount of  EUR 

shareholders to participate without a physical presence in the meeting. 

51,891,264.58 remained undistributed representing the profit carried 

over, due to the restriction introduced by the BoS on the macroprudential 

All adopted resolutions together with voting results are available to interested 

restrictions on the distribution of  banks’ profits, with the aim to lower the 

parties at the Ljubljana Stock Exchange website SEOnet (https://seonet.ljse.si).

impact and consequences of  the COVID-19 epidemaic. The purpose of  the 

measure is to preserve capital so that the banking system can more easily 

withstand potential losses and continue to provide the economy and citizens 

with credits. 

In continuation, the General Meeting granted discharge to the members of  

the management and supervisory bodies for the 2019 financial year. 

In accordance with the Decision passed by the Constitutional Court of  the 

RoS in June 2019 the General Meeting adopted the proposed amendments 

to the Articles of  Association with regard to participation of  workers in the 

governing bodies of  banks. The Amendments to the Articles of  Association 

allow the Works Council to appoint four representatives to the Supervisory 

Board and grant the possibility to propose the appointment of  a worker 

director. As a result, the Articles of  Association were amended also in the 

article governing the number of  members of  the Management Board. 

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MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020The Supervisory Board

The Supervisory Board of NLB (Supervisory Board) carries out its tasks in compliance with the 

provisions of the above mentioned laws governing the operations of banks and companies, as 

well as the Articles of Association. In accordance with the two-tier governance system and the 

authorisations for supervising the Management Board, the Supervisory Board is, among other 

tasks, responsible for: appointing and dismissing the president and members of the Management 

Board and deciding on their remuneration, issuing approvals to the Management Board in 

relation to the Bank’s business policy and financial plan, the strategy of the Bank and the Group, 

organising the internal control system, giving consent to the Audit Plan of the Internal Audit, all 

financial transactions (e.g. issuance of own securities, and equity stakes in companies and other 

legal entities), and supervising the performance of the Internal Audit. The Supervisory Board 

acts in accordance with the highest ethical standards, preventing any conflict of interest. 

In 2020, the Bank implemented the Decision of  the Constitutional Court with 

respect to participation of  workers in a bank’s managing bodies. In accordance 

with the already mentioned changes to the Articles of  Association, adopted on 

the General Meeting held on 15 June 2020 the Supervisory Board now consists 

of  12 members, out of  which eight are representatives of  the capital and four are 

employee representatives elected and appointed by the Workers’ Council of  NLB. 

For four members of  the Supervisory Board, the term of  office expired in 2020. 

At the General Meeting held on 15 June 2020, Primož Karpe and David Eric 

Simon were re-elected for a new term of  office, additionally, Verica Trstenjak was 

elected as a new member of  the Supervisory Board. 

On 9 June 2020, Worker Council of  NLB elected and appointed Petra Kakovič 

Bizjak, Sergeja Kočar, and Bojana Šteblaj as members of  the Supervisory Board – 

representatives of  employees. Their four-year term of  office began on the day of  

the registration of  changes to the Articles of  Association into the court register 

(17 June 2020). On 1 September 2020, the Bank received a letter of  resignation 

from Petra Kakovič Bizjak. Her mandate was terminated on 10 September 2020. 

On 20 November 2020, the Bank received information that the Workers’ Council 

elected Janja Žabjek Dolinšek as member of  the Supervisory Board – and 
representative of  the workers. Her term of  office started on 20 November 2020.13 

Further information about the work and composition of  the Supervisory Board 

is available in the chapter Corporate Governance Statement of NLB.

13. Further developments are available in 

the chapter Events after 31 December 2020.

At 31 December 2020, 

the Supervisory 

Board included the 

following members:

Representatives 

of capital

Representatives 

of employees

Primož Karpe, M.Sc. 

Andreas Klingen 

Sergeja Kočar, M.Sc. 

Chairman

Deputy Chair

Member

Shrenik 

Dhirajlal Davda 

Member

David Eric Simon 

Bojana Šteblaj, M.Sc. 

Member

Member

Mark William 

Lane Richards 

Member

Peter 

Groznik, Ph.D. 

Member

Janja Žabjek 

Dolinšek, M.Sc. 

Member

Gregor Rok Kastelic 

Member

Verica 

Trstenjak, Ph.D. 

Member

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MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Primož Karpe, M.Sc.  

David Eric Simon  

Shrenik Dhirajlal Davda 

Chairman  

Member 

Member  

Term of  office: 2016-2020, 

Term of  office: 2016-2020, 

Term of  office: 2019-2023 

Gregor Rok Kastelic 
Member  
Term of  office: 2019-2023 

Verica Trstenjak, Ph.D. 

Sergeja Kočar, M.Sc. 

Member  

Member  

Term of  office: 2020–2024 

Term of  office: 2020–2024 

renewed term 2020-2024 

renewed term 2020-2024 

Link to CV

Link to CV

Membership in NLB 

Membership in NLB 

Supervisory Board committees:

Supervisory Board committees:

•  Nomination Committee (Chairman) 

•  Audit Committee (Chairman)

•  Audit Committee (Member)

•  Risk Committee (Member)

•  Operations and IT (Member)

Membership in management bodies 

of related or unrelated companies:

of related or unrelated companies:

•  Jihlavan a.s., President of 

•  Angler d.o.o. - Director

the Supervisory Board

Membership in management bodies 

Andreas Klingen  

Deputy Chair  

Term of  office: 2015-2019, 

renewed term 2019-2023 

Link to CV

Membership in NLB 

Supervisory Board committees:

•  Nomination Committee 

(Deputy Chairman)

•  Risk Committee (Chairman) 

Membership in management bodies 

of related or unrelated companies:

•  None

•  Czech Aerospace industries 

sro, legal representative

•  Central Europe Industry Partners a.s., 

sole Member of the Supervisory Board

Peter Groznik, Ph.D. 

Member  

Term of  office: 2017-2021 

Link to CV

Membership in NLB 

Supervisory Board committees:

•  Nomination Committee (Member)

•  Remuneration Committee (Member)

•  Risk Committee (Member)

Membership in management bodies 

of related or unrelated companies:

•  MSIN

•  CETIS

Link to CV

Link to CV

Link to CV

Link to CV

Membership in NLB 

Supervisory Board committees:

•  Operations and IT Committee 

(Deputy Chairman)

•  Remuneration Committee (Member)

Membership in NLB 

Membership in NLB 

Membership in NLB 

Supervisory Board committees:

Supervisory Board committees:

Supervisory Board committees:

•  Remuneration Committee (Chairman)

•  Nomination Committee (Member)

•  Nomination Committee (Member)

•  Audit Committee (Member)

•  Remuneration Committee (Member)

Membership in management bodies 

•  Audit Committee (Member)

Membership in management bodies 

of related or unrelated companies:

Membership in management bodies 

of related or unrelated companies:

•  None

of related or unrelated companies:

Membership in management bodies 

•  Triglav Group, Slovenia, Deputy 

•  None

of related or unrelated companies:

•  Managing Director, Meghraj 

Capital Ltd, Kenya (since 2020)

Mark William Lane Richards 

Member  

Term of  office: 2019-2023 

Link to CV

Membership in NLB 

Supervisory Board committees:

•  Operations and IT Committee (Chairman)

•  Nomination Committee (Member)

•  Risk Committee (Member)

Membership in management bodies 

of related or unrelated companies:

•  None

Chairman of the Supervisory 

Board (2012-2017)

•  SID Banka, Slovenia, Member of the 

Supervisory Board (2009-2012)

Bojana Šteblaj, M.Sc. 

Member  

•  Komercijalna Banka, Beograd, Serbia, 

Term of  office: 2020–2024 

Member of the Supervisory Board (2006)

•  NLB Montenegrobanka, Podgorica, 

Montenegro, Member of the 

Supervisory Board (2006)

•  Komercijalna Banka, Skopje, 

North Macedonia, Member of the 

Supervisory Board (2005-2006)

•  ABN Amro Bank N.B., Uzbekistan, 

Member of the Supervisory 

Board (2004-2006)

Janja Žabjek Dolinšek, M.Sc. 

Member  

Term of  office: 2020–2024 

Link to CV

Link to CV

Membership in NLB 

Supervisory Board committees:

Membership in NLB 

•  Operations and IT (Member)

Supervisory Board committees:

•  None

Membership in management bodies 

of related or unrelated companies:

Membership in management bodies 

•  None

of related or unrelated companies:

•  None

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Annual Report 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Committees of the Supervisory Board

The Supervisory Board appoints committees that prepare 

proposals for resolutions passed by the Supervisory Board, 

ensures their implementation, and performs other expert 

tasks. The Bank’s Supervisory Board has five collective 

decision-making and advisory committees, namely: 

Audit 

Committee

Risk 

Committee

Nomination 

Committee

Remuneration 

Committee

David Eric Simon 

President

Andreas Klingen 

President

Primož Karpe 

President

Gregor Rok Kastelic 

President

Operations and 

Information 

Technology (IT) 

Committe

Mark William 

Lane Richards 

President

Shrenik 

Dhirajlal Davda 

Deputy president

Primož Karpe 

Member

Peter Groznik 

Deputy president

Andreas Klingen 

Deputy president

Mark William 

Lane Richards 

Deputy president

Shrenik 

Dhirajlal Davda 

Deputy president

Mark William 

Lane Richards 

Member

Verica Trstenjak 

Member

Shrenik 

Dhirajlal Davda 

Member

Andreas Klingen 

Member

Gregor Rok Kastelic 

Member

David Eric Simon 

Member

Peter Groznik 

Member

Peter Groznik 

Member

Primož Karpe 

Member

Gregor Rok Kastelic 

Member

Sergeja Kočar 

Member

Sergeja Kočar 

Member

Bojana Šteblaj 

Member

Further information about the work and composition of the Committees of the Supervisory Board is available in the chapter Corporate Governance Statement of NLB.

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Annual Report 2020The Management Board

At the end of 2020 the composition of the Management Board was as follows:

The Management Board of NLB (Management Board) leads, 

represents, and acts on behalf of the Bank, independently and 

at its own discretion, as provided for by the law and Articles of 

Association. In accordance with above mentioned recent changes 

to the Articles of Association, the Management Board has three 

to seven members (the President and up to six members, of 

which one may be the worker director), which are appointed 

and dismissed by the Supervisory Board. The President and 

members of the Management Board are appointed for a five-

year term of office and may be reappointed or dismissed early 

Blaž Brodnjak 

CEO & CMO 

Petr Brunclík  

COO 

Andreas Burkhardt 

Archibald Kremser 

CRO  

CFO 

in accordance with the law and Articles of Association. 

Term of  office: 2016-2021, 

Term of  office: 2020-2025  

Term of  office: 2016-2021, 

Term of  office: 2016-2021, 

renewed term 2021-2026 

renewed term 2021-2026 

renewed term 2021-2026 

At the beginning of  2020, the Management Board consisted of  Blaž Brodnjak, 

CEO & CMO; Archibald Kremser, CFO; Andreas Burkhardt, CRO; and 

László Pelle, COO. László Pelle and the Supervisory Board agreed on the 

termination of  his office as of  31 January 2020. In order to assure continuation 

of  the function of  COO, the Supervisory Board appointed Petr Brunclík as 

member of  the Management Board. Petr Brunclík assumed his function as 

Link to CV

Link to CV

Link to CV

Link to CV

Other important functions 

Other important functions 

Other important functions 

Other important functions 

and achievements:

and achievements:

and achievements:

and achievements:

•  More than 20 years of experience 

•  Almost 20 years of diverse banking, 

•  19 years of experience in the 

•  More than 20 years of experience in the 

at managerial positions on all levels 

business, customer service, 

area of banking, especially in 

financial services industry in Austria, 

of international banking groups.

process improvement, online, 

the area of Central Europe.

CEE, and SEE focusing on finance 

COO on 18 May 2020, upon receiving a consent by the ECB on 13 May 2020. 

supervisory boards of 13 commercial 

On 12 November 2020, the Supervisory Board reappointed Blaž Brodnjak as 

CEO & CMO, Archibald Kremser as CFO, and Andreas Burkhardt as CRO of  

the Bank for a period of  five years from the end of  their term on 6 July 2021.

banks in 6 countries, 3 insurance 

Direct responsibility: 

companies in 3 countries, leading asset 

•  IT Architecture

management company in Slovenia 

•  IT Delivery

and multinational production group.

•  Data Management

Direct responsibility: 

•  Internal Audit

•  Compliance and Integrity

•  Global Risk and Credit Risk 

– Corporate and Retail

•  Was a chairman or member of the 

and technology experience.

Further information about the work and composition of the Management 

Board is available in the chapter Corporate Governance Statement of NLB.

Direct responsibility: 

•  NLB Group IT Security Governance

•  Restructuring

•  IT Shared Service Centre

•  Workout and Legal Support

•  Strategy and Business Development

•  IT Infrastructure

•  Legal and Secretariat

•  Communications

•  Procurement

•  Payment Processing

•  HR and Organisation Development

•  Cash Processing

Membership in management or 

•  Group Steering

supervisory bodies of related 

or unrelated companies:

Membership in management or 

and asset management, strategy and 

corporate development, as well as 

performance improvement assignments.

Direct responsibility: 

•  Financial Accounting

•  Controlling 

•  Financial Markets

•  Group Real Estate Management

•  Investment Banking and Custody

•  Financial Markets Processing 

•  Chairman of the Board of Directors:  

supervisory bodies of related 

•  Retail and Private Banking, 

•  Corporate Banking Processing

NLB Banka, Prishtina  

or unrelated companies:

and Corporate Banking

•  Retail Banking Processing

NLB Lease&Go (since 15 May 2020)

•  Chairman of the Board of Directors:  

Membership in management or 

Membership in management or 

supervisory bodies of related 

supervisory bodies of related 

or unrelated companies:

or unrelated companies:

•  Chairman of the Supervisory Board: 

•  None

NLB Banka, Beograd 

(until 11 December 2020) 

NLB Banka, Podgorica 

Komercijalna Banka, Beograd 

(from 30 December 2020)

NLB Banka, Sarajevo 

NLB Banka, Banja Luka 

NLB Banka, Skopje

•  Member of the Board of Directors: 

Komercijalna Banka, Beograd 

(from 30 December 2020)

•  President of the Association of Banks 

in Slovenia (from 1 November 2017)

•  President of the Board of 

Governors: AmCham Slovenia 

(from 15 September 2020)

•  Member of Executive Committee of 

the Handball Federation of Slovenia

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Annual Report 2020 
 
 
 
 
 
Advisory bodies of the 

Bank’s Management Board

The Management Board also 

appointed working bodies that 

operate at a lower level:

•  Committee for New 

and Existing Products 

•  Group Real Estate Asset 

Management Sub Committee 

•  Committee for Business IT Architecture 

•  Data Management Committee 

•  Anti - Money Laundering Commission

The Watch List Committee  

The Risk Committee  

Chairman: CRO  

Chairman: CRO 

The Watch List Committee is an 

The Risk Committee monitors and 

advisory body which acknowledges 

periodically reviews matters related to 

the activities related to the clients on 

risk and commercial risk and prepares 

the Watch List. As a rule, committee 

materials for the Management 

meetings are convened quarterly. The 

Board to obtain decisions. The 

committee has seven members. 

Committee has eleven members.

Collective decision-making bodies

Different committees, commissions, boards, and working bodies may be 

appointed by the Management Board for execution of  individual tasks 

within powers of  the Management Board. 

Corporate Credit 

Committee 

Chairman: CRO 

NLB Operational Risk 

Committee 

Chairman: CRO 

The Sales 

Board 

Chairman: CMO 

The Committee determines credit ratings 

The Committee is responsible for 

The Sales Board adopts decisions on the 

and makes decisions on the reclassification 

monitoring, guiding, and supervising 

management of the range of products and 

of clients and approves commercial banking 

operational risk management in the Bank, 

services and the relations with the clients 

investment transactions and limits that are 

and for transferring this methodology 

in the area of sales. As a rule, Committee 

beyond the competencies of the Directors. 

to the Group members. As a rule, the 

meetings are convened once a week. 

The Committee adopts decisions that are 

Committee meets once every two months. 

The Committee has eleven members. 

outside of the powers of the directors, as 

The Committee has fifteen members. 

NLB Retail 

Credit Committee 

Chairman: The General Manager 

of  Credit Risk – Corporate and 

Retail 

The Committee decides on the approval 

of loans and other investment proposals, 

the conditions of which deviate from 

standard banking products and services, 

and which represent additional risks 

for the Bank. As a rule, meetings 

are convened when necessary. The 

Committee has five members.

well as decisions on investment transactions 

in commercial banking within the statutory 

powers in the areas of corporate banking 

in the Bank (all companies, banks, and 

financial institutions), operations with 

clients in intensive care and NPL. As a rule, 

committee meetings are convened once a 

The Change the 

Bank Committee 

Chairman: CEO 

week. The Committee has eight members.

The Committee is responsible for adopting 

Assets and Liabilities 

Committee of the NLB Group 

Chairman: CFO 

The Committee monitors conditions in the 

macroeconomic environment and analyses 

the balance, changes to and trends in 

the assets and liabilities of the Bank and 

the Group companies, drafts resolutions 

and issues guidelines for achieving the 

structure of the Bank’s and the Group’s 

balance sheet. Committee meetings are 

generally convened once a month and 

this Committee has four members.

decisions related to the development 

portfolio with the aim of transforming the 

Bank and decisions related to adopting 

the development guidelines. As a rule, the 

Committee meetings are convened once a 

month. The Committee has four members.

The Group Real Estate Asset 

Management Committee 

Chairman: CFO 

The Committee is in charge of giving 

opinions on acquisition/purchase price of 

real property and additional investments 

in real property provided as collateral for 

NPL, the selling price of own real property, 

and the acquisition/purchase price for 

the real property mortgaged in the sale 

of receivables. As a rule, Committee 

meetings are convened once a week. 

The Committee has three members. 

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Annual Report 2020 
 
 
 
 
 
 
 
 
 
 
Compliance 
and Integrity

The Group addresses the challenges of high regulation and strict regulatory requirements with 

a systematic approach to mitigating compliance risks. It is important to ensure that employees 

and decision-makers know and understand the purpose and objectives of the regulations. The 

Group is continuously strengthening the compliance function and diligence of its operations. 

A Culture of  compliance is integrated into the day-to day business of  the 

Bank to support its operations, to contribute to its strong internal control 

environment, and to ensure that compliance risks are mitigated. In 2020 

Compliance and Integrity employed 10 additional colleagues with the aim 

to further enhance its capability.

Fraud prevention 
and investigation

Physical / 
technical security

AML / CTF

Business ethics 
and corporate 
integrity

Oversight, 
monitoring, steering, 
and managing the 
Group compliance 
function and 
programme(i)

The Compliance 
and Integrity in 
the Bank addresses 
the following 
risk areas:

Identification, 
assessment, and 
management of 
compliance, and 
integrity risks at 
the Bank and the 
Group levels

(i) Established by standards for 

compliance and integrity for the Group 

and implementation of monitoring by 

off-site data analysis and onsite visits.

Fit and proper 
assessment procedures 
(as part of assessing 
reputation, financial 
 strength, time 
availability, and 
conflict of interests)

Conflict of 
interests, gifts 
and hospitality 
management

Privacy data 
protection and 
information 
security

Regulatory 
compliance

Corruption 
prevention

Group-wide ethics and integrity standards

Preventing Money Laundering and Terrorism Financing

Within the framework of  the programme of  ensuring business compliance, 

The Bank complies with national regulations on Anti-Money Laundering and 

the Group also deals with the ethics and integrity of  the organisation. Such a 

Counter-Terrorism Financing (AML/CTF), including the Guidelines of  the 

programme encourages employees and other stakeholders to conduct business 

BoS. The RoS is a member of  EU, and thus is subject to the standards of  the 

which is consistent with a strong positive organisational culture. The values 

Financial Action Task Force (FATF) and the European legislation based on 

of  the Group, embedded in the Group Code of  Conduct, provide guidance 

them. For the Group, it is of  paramount importance to effectively mitigate 

and principles of  expected behaviour regarding ethical conduct and require 

the risk of  money laundering and terrorism financing. This is why rules, 

426

new laws, draft laws, regulations and 

other information regarding regulatory 

environment of the Bank reviewed.

10

appropriate conduct from all employees at any level of  the organisation, 

procedures, and technology in the area of  AML/CTF are the subject of  strict 

additional new employees onboarded 

including its contractors.

and unified policies/standards. The same approach is applied for sanctions 

in Compliance and Integrity.

The regime on inside information (MAR)

and embargo screening. Group AML Team upgraded and introduced further 

enhancements of  Group AML governance in line with directions set by the 

BoS. The headquarters exercises constant onsite and off-site monitoring of  the 

In line with the Financial Instruments Market Act (ZTFI-1), MAR, and other 

implementation and execution of  standards throughout the Group.

relevant regulations, the Bank has a system in place on the level of  the Bank 

and its entire Group for managing and publicly disclosing inside information 

The Bank monitors AML/CTF indicators and whenever necessary 

in a manner that enables it to comply with the obligations related to inside 

transactions are reported to competent national authority, pursuant to AML/

information identification and disclosure in accordance with the rules and 

CTF legislation. Furthermore, business relationships were terminated where 

regulations applicable at any time. Also, the Bank has a system in place 

criteria were met. The Bank has adopted additional measures to prevent the 

implementing the market abuse prevention regime in accordance with 

onboarding of  clients with new types of  AML/CTF indicators. Following 

MAR to prevent insider trading, market manipulation, and illegal disclosure 

the 2018 and 2020 increase in the AML/CTF team, the Bank dedicated 

of  inside information. 

additional resources to the team.

66

cases investigated.

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Annual Report 2020 
 
 
Information security and personal data protection

The information security area, inter alia, focused on implementation of  

measures for increasing the level of  information/cyber security, as well testing 

the resilience of  systems took place (pen-tests). Furthermore, in line with 

the plan, several internal assessments/compliance checks were made on the 

basis of  ISO 27001:2013 and ISO 27002:2013 standard, including related 

to external (service) providers (i.e., data processors and external software 

providers). Special obligatory e-training for all employees in the area of  

information security was prepared and was followed by testing of  awareness 

related to social engineering; all as part of  prevention measures in this area.

The Bank runs its operations in line with GDPR requirements, including the 

retention and processing of  personal data, dedicated Data Privacy Officer, 

education, and training of  employees. The new Slovenian Personal Data 

Protection Act (ZVOP-2) was not adopted in 2020 as expected. If  necessary, 

further alignments will be made when the national legislation is in place.

Prevention 

An internal periodical survey on Ethics and Compliance was conducted 

again in 2020 to understand the pulse and perception of  these topics among 

employees. Conclusions were made and decisions for enhancing adopted 

based on response findings. In combination with assessment of  compliance 

risks (so-called ECRA – Enterprise Compliance Risk Assessment) the 

management of  the Bank and Compliance and Integrity in particular can 

plan its activities; all with the aim to reduce or mitigate the compliance and 

integrity risks. As part of  compliance programme, Compliance and Integrity 

is also involved, inter alia, in risk assessments regarding new and changed 

products, fit and proper assessments for key function holders, outsourcing, and 

other changes materially affecting the Bank’s business. 

As a standard Compliance function, several workshops and compulsory 

e-education on ethics, the prevention of  corruption, conflicts of  interest, 

protection of  personal data, AML/CTF, Information Security, Physical 

Security, and other relevant topics related to everyday work were prepared. 

For all employees, yearly e-trainings are mandatory on subjects such 

as prevention of  insider trading and market manipulation, ethics, anti-

corruption, mitigation of  conflict of  interests, personal data protection, 

information security, and similar themes. The Group seeks to promote a 

corporate culture that facilitates compliance, and by continuously raising 

awareness, for example through communication via its monthly compliance 

newsletter, detailing not only important regulatory changes, but also current 

information and case studies on different compliance and ethics topics. 

Internal Audit

Internal Audit reviews key risks in the Group’s operations, advises management at all levels, 

and deepens understanding of the Bank’s operations. It provides independent and impartial 

assurance regarding the management of key risks, management of the Bank, operation 

of internal controls, and thereby strengthens and protects the value of the Bank.

50

planned and extraordinary 

audits conducted in the Bank.

26

Internal Audit is the independent, objective, and advisory control body 

responsible for a systematic and professional assessment of  the effectiveness 

of  risk management procedures, completeness, and functionality of  internal 

control systems, and the management of  the Group operations on an ongoing 

basis. Internal Audit provided impartial assurance to the Management Board 

and Supervisory Board on the management of  risks in key areas, i.e., cyber 

security, IT project assurance, retail and corporate moratoria process and 

Internal Audit experts.

control activities, customer data and data quality management, IT organisation 

and IT outsourcing, RWA calculation for credit and operational risk, credit risk 

management (early warning system, individual provisioning, ratings and loan 

collateral management), cash management in branches, and others. 

The highest standards 

Performed audits

were followed

Internal Audit and other 

internal audit services 

in the Group operate in 

accordance with the:

• International 

Standards for the 

Professional Practice 

of Internal Auditing

• Banking Act (ZBan-2) or 

Internal Audit performs its tasks and responsibilities on its own discretion and 

in compliance with the annual audit plan as approved by the Management 

Board and confirmed by the Supervisory Board. Based on its internal 

methodology and comprehensive risk analysis for 2020, Internal Audit of  

NLB conducted 50 audit assignments (out of  that four audits on a Group 

level), four were postponed due to objective reasons. Furthermore, auditors 

conducted 32 branch inspections, three joint audits with the local auditors and 

two internal audit quality reviews, both in the Group. Auditors also conducted 

two unplanned audits and were involved in several strategic projects as advisor. 

The majority of  the recommendations given in 2020 were implemented 

within the agreed deadlines.

other relevant laws which 

Implementation of uniform rules

regulate the operations 

of a Group member

• Code of Ethics of 

an Internal Auditor

• Code of Internal 

Auditing Principles

Internal Audit increases efficiency. It focuses on monitoring the 

implementation of  audit recommendations, training and education, updating 

the internal audit charter and manual, advising management, and ensuring 

high quality and professional operations of  the internal audit function within 

the Group. Internal Audit also introduces uniform rules of  operation of  the 

internal audit function and regularly monitors the compliance with these rules 

within the Group.

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Annual Report 2020To know you 
have someone 
to rely on

Toni Gerasimovski 
TERMONET, North Macedonia

TERMONET is a leading company in the sale of products 
for a wide range of integrated systems and products 
for solar power, plumbing, and heating systems. 
TERMONET is not only aware of the complexity and 
different demands of the market, they also provide 
service that transfers technical expertise and know-how 
with decades of experience. As for many, the past year 
has been full of challenges and difficulties. Customer 
interest has been significantly reduced, sales did not 
even come close to the desired results, and they faced 
difficulties in day-to-day operations. When they found 
out about the NLB #HelpFrame project, they recognised 
an opportunity to improve the situation, and thanks to 
the project they received support at a time when it was 
needed the most. Through the ads, they made contacts 
with clients for future cooperation. Also, the project 
confirmed their belief that we are stronger together, 
and that true partners are recognised in a crisis.

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Annual Report 2020Corporate Governance Statements 

Statement of Management’s Responsibility

Authorisation to Perform Banking Services

In accordance with the provisions of  Article 14 (1st paragraph) of  the 

It may perform the following additional financial services, pursuant to 

Regulation on Books of  Accounts and Annual Reports of  Banks and Savings 

Article 6 of  the Banking Act (ZBan-2):

Banks (Official Gazette of  the RS, No. 69/17, 73/19 and 164/20) adopted 

by the Bank of  Slovenia on the basis of  the authorisation from Article 93 of  

1.  brokerage in the sale of  insurance policies pursuant to the law governing 

the Banking Act (Official Gazette of  the RS, no. 25/15 with Amendments, 

the insurance industry 

hereinafter ‘ZBan-2’), NLB hereby lists all types of  financial services which, 

4.  custodian services according to the law governing investment funds and 

in accordance with the authorisation of  the Bank of  Slovenia, took place 

management companies 

during the period for which the business report was prepared. NLB has 

5.  credit brokerage for consumer and other loans

In accordance with the provisions of  Article 134 of  the Financial 

The Management Board confirms that the business report includes a fair 

an authorisation to perform banking services pursuant to Article 5 of  the 

Instruments Market Act, the Management Board hereby confirms the 

view of  developments and operating results of  the Bank and the Group and 

Banking Act (ZBan-2). Banking services are the acceptance of  deposits and 

Authorisation to perform banking services is published on the official web 

statements made in the business report, which are in accordance with the 

their financial standings, including a description of  the key types of  risks and 

other repayable funds from the public and the granting of  credits for its own 

page of  the BoS (https://www.bsi.si/en/financial-stability/institutions-

attached financial statements as at 31 December 2020, and represent the 

the companies under consolidation are exposed as a whole.

account.

under-supervision/banks-in-slovenia/8/nova-ljubljanska-banka-dd-

actual and fair financial standing of  the Bank and the NLB Group, as well 

as their operating results in the year that ended 31 December 2020.

Ljubljana, 23 March 2021

Management Board of NLB

Archibald Kremser 
CFO 

Andreas Burkhardt 
CRO

Petr Brunclík  
COO

Blaž Brodnjak 
CEO & CMO

ljubljana).

The bank has an authorisation to perform mutually recognised and 

additional financial services. 

It may perform the following mutually recognised financial services, 

pursuant to Article 5 of  the Banking Act (ZBan-2), namely:

1.  accepting deposits and other repayable funds from the public 

2.  granting of  loans, including:

•  consumer loans

•  mortgage loans

•  purchase of  receivables with or without recourse (factoring)

•  financing of  commercial transactions, including export financing based 

on the purchase of  non-current non-past-due receivables at a discount 

and without recourse, secured by financial instruments (forfeiting)

4.  payment services 

5.  issuing and managing other payment instruments (e.g., travellers’ 

cheques and bank bills of  exchange), insofar as such services are not 

included in the services referred to in the previous point

6.  issuing of  guarantees and other sureties 

7.  trading for own account or for the account of  clients:

• 

• 

• 

• 

• 

in money-market instruments

in foreign legal tender, including currency exchange transactions

in standardized futures and options

in currency and interest-rate instruments

in transferable securities

8.  participation in securities issues and the provision of  associated services 

9.  corporate consultancy regarding capital structure, operational strategy 

and related matters, and consultancy and services in connection with 

corporate mergers and acquisitions 

10. monetary intermediation on interbank markets 

11. advice on portfolio management 

12. safekeeping of  securities and other related services 

13. credit rating services: collecting, analysing and disseminating information 

regarding creditworthiness 

14. leasing of  safe deposit boxes 

15. investment services and transactions, and ancillary investment services in 

accordance with the Financial Instruments Market Act (ZTFI) 

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Annual Report 2020Corporate Governance Statement of NLB

Recommendation no. 29.3: NLB does not have a programme of  
acquisition of  own shares (in 2020 NLB didn’t buy any own shares and 

In the event of  deficiencies, irregularities of  breaches identified in the 

process of  implementation of  internal controls the breaches are discussed at 

Pursuant to Article 70, paragraph 5, of  the Companies Act (ZGD-1)14 NLB 
hereby gives the following Corporate Governance Statement as a part of  the 

Business Report of  the NLB Group Annual Report 2020.

2. COMPLIANCE WITH THE CORPORATE GOVERNANCE 

therefore didn’t need a programme of  acquisition of  own shares). Should 

the Operational Risk Committee and appropriate actions are taken. In the 

CODE FOR LISTED COMPANIES

NLB need to buy its own shares (e.g. for the purpose of  paying variable 

events of  intentional breaches of  the Bank’s rules as defined by the Group 

remuneration in the form of  own shares to its Identified Staff), it will draw 

Code of  Conduct, the events are handled according to the Integrity and 

The Bank does not follow (or implements partially) the following 

it up.

Compliance Policy of  NLB and NLB Group.

1. STATEMENT OF COMPLIANCE WITH THE 

CORPORATE GOVERNANCE CODE

recommendations:

Information contained in this point represents a ‘Statement of  Compliance 

Recommendation no. 10.1: In assessing candidate’s eligibility for the 
position of  Supervisory Board member, statutory criteria are applied. 

Recommendation no. 29.9: NLB does not publish the rules of  
procedure of  its bodies (Management Board and Supervisory Board and 

3.1.2. Internal Control Functions

The internal control functions are part of  the system of  the internal 

the General Meeting) on its website. However, each year the Bank discloses 

governance in the Bank. Internal control functions include:

with the Corporate Governance Code’ as defined in the Ljubljana Stock 

However, candidates don’t have a certificate evidencing their specialised 

the composition, competences, and work of  its managing bodies in the 

Exchange Rules, dated 27 April 2020 (Article 24).

professional competence for membership on a Supervisory Board, such as 

‘Corporate Governance Statement of  NLB’ and publishes it in the NLB 

1.1. REFERENCES TO THE CODE ON CORPORATE GOVERNANCE

certificate. That said, all of  the strict conditions have to be fulfilled according 

The Internal Audit function is organised according to the Charter on the 

Apart from binding legal framework (primarily but not exclusively 

to banking legislature.

3. MAIN FEATURES OF INTERNAL CONTROL AND RISK MANAGEMENT 

Internal Audit of  NLB adopted by the Management Board on 13 November 

the Certificate of  the Slovenian Directors’ Association, or any other relevant 

Group Annual Report as well on Bank’s website.

a) The Internal Audit Department

Companies Act (ZGD-1), Banking Act (ZBan-2), EBA Guidelines), the Bank 

SYSTEMS IN RELATION TO FINANCIAL REPORTING

as a public company, also follows best corporate practice recommendations 

of  the Corporate Governance Code for Listed Companies, adopted by the 

Recommendation no. 12.2: The Rules of  Procedure of  the Supervisory 
Board of  NLB do not include the list of  all types of  transactions for which 

NLB is governed by the provisions of  the Banking Act (ZBan-2) and the 

2019).

2018 (and supplemented on 13 August 2019), to which the Supervisory 

Board of  NLB gave its approval (30 November 2018 and 6 September 

Ljubljana Stock Exchange and Slovene Directors’ Association, adopted on 

the Management Board needs prior approval of  the Supervisory Board, 

Regulation on Internal Governance Arrangements, the Management Body 

27 October 2016 (came in force on 1 January 2017). The recommended 

but refer to Article 24 of  the Articles of  Association. These rules also do 

and the Internal Capital Adequacy Assessment Process for Banks and 

The Charter of  the Internal Audit of  NLB is the umbrella document 

best corporate governance practices contribute to a transparent and 

not include the Supervisory Board evaluation, education, and training of  

Savings Banks regulating, among other, the Bank’s obligation to set up, 

about the understanding and role of  the Internal Audit in the Bank, which 

understandable corporate governance system, which promotes both 

the members of  the Supervisory Board. These provisions are part of  other 

maintain appropriate internal control, and risk management systems. As a 

defines the purpose, powers, responsibilities, and tasks of  the Internal Audit 

domestic and foreign investor confidence, as well as the confidence of  

internal documents or decisions of  the managing bodies.

result of  this, NLB has developed a steady and reliable internal governance 

in line with the International Standards for the Professional Practice of  

employees, other stakeholders (regulators, suppliers, etc.) and the general 

public. This code is published on the Ljubljana Stock Exchange’s website 

(http://www.ljse.si). A decision on which code the Bank will follow is made 

Recommendation no. 12.3: The Rules of  Procedure of  the Supervisory 
Board of  NLB do not include the scope of  topics and timeframe to be 

system encompassing the following: 

Internal Auditing. The mentioned Charter lays down the position of  the 

Internal Audit in the organisation, including the nature of  the relationship 

•  A clear organisational structure with precisely defined, transparent, and 

between the functional responsibility of  the Head of  the Internal Audit to 

jointly by the Management Board and the Supervisory Board of  the Bank 

respected by the Management Board in its periodic reporting of  the 

consistent internal relations in the area of  responsibility;

the supervisory body, grants authorisations to internal auditors for accessing 

by adopting the Corporate Governance Policy of  NLB (November 2020).

Supervisory Board. However, the scope of  topics and time frames of  

•  Effective risk management processes for identifying; measuring or 

records, employees, premises, and equipment relevant for performing their 

periodic reporting to the Supervisory Board are included in annual Action 

assessing; and managing and monitoring risks – including risk appetite, 

tasks, and defines the area and activities of  the Internal Audit.

Compliance with the aforementioned code is explained in the Corporate 

Plan of  the Supervisory Board and Articles of  Association. Professional 

risk strategy, ICAAP, ILAAP, recovery plan and the reporting of  risks to 

Governance Statement of  NLB on ‘comply or explain basis,’ in which the 

services of  the Bank take care that timely information is provided to the 

which the Group is exposed or could be exposed in its operations;

The Management Board has set up an independent internal audit function 

Bank provides explanation on deviations or reasoning for non-compliance 

Supervisory Board.

•  Incorporating the main strategic risk guidelines into the annual business 

which gives assurances and advice about risk management, internal controls 

with certain recommendation. The statement refers to the Bank’s system 

of  corporate governance from the beginning to the end of  financial year, 

which also corresponds to the beginning and the end of  the calendar year 

Recommendation no. 15.3: NLB does not follow this recommendation 
because the President of  the Supervisory Board is at the same time President 

•  Suitable internal control mechanisms that include appropriate 

of  the Internal Audit is to consolidate and secure the value of  the Bank 

administrative and accounting procedures;

by issuing objective assurances based on risk assessment, with consultancy 

plan review, budgeting process, and other relevant decision-making;

system, and management of  the Bank. The mission and the principal task 

(from 1 January until 31 December). Corporate Governance Statement of  

of  the Nominations Committee.

•  The appropriate remuneration policies and practices that are in line 

and deep understanding of  the Bank’s operations. In addition to that, the 

NLB is, according to Article 70 (paragraph 5) of  the Companies Act (ZGD-

with prudent and effective risk management, and thus promote risk 

Internal Audit carries out regular control of  the quality of  operation of  the 

1), included in the Business Report of  the NLB Group Annual Report 

(published on (https://www.nlb.si/financial-reports), and is also published 

Recommendation no. 17.1: Members of  the Supervisory Board don’t 
receive attendance fees, but are entitled to payment for performing their 

management.

on the Bank’s website under the chapter on Corporate Governance (https://

function.

3.1. Internal control mechanisms

other internal audit departments in the Group and takes care of  constant 

development of  the internal auditing function.

www.nlb.si/corporate-governance).

Suitability of  the internal control mechanisms are determined by the 

Pursuant to the provisions of  the law, the Bank has organised the internal 

NLB strives to increase the level of  its business transparency and informs 

Recommendation no. 25.3: The Bank does not follow the 
recommendation on rotation of  audit companies (at least once every seven 

independence, quality, and validity of:

audit as an independent organisational unit, primary responsible to the 

Supervisory Board of  NLB and secondary to the Management Board of  

the shareholders and other expert community based on Guidelines on 

years), however, the Bank complies with the Banking Law (ZBan-2) that 

•  The rules for and controls of  the implementation of  the Bank’s 

NLB. 

Disclosure for Listed Companies (Ljubljana Stock Exchange, valid from 23 

allows a longer period. Still, the audit firm did replace the audit partner 

organisational, business, and work procedures (internal controls), and 

November 2020) on electronic communications system of  the Ljubljana 

responsible for the audit of  NLB and the Group financial statements for 

•  The internal control functions and departments (internal control 

The Supervisory Board of  NLB must issue its approval of  the appointment, 

Stock Exchange (SEOnet), in line with Rules and Regulation of  the 

year 2020.

Luxembourg Stock Exchange, as well as in line with Rules of  the London 

Stock Exchange through Regulatory News Services (RNS) of  the London 

Stock Exchange.

Recommendation no. 27.4: NLB draws up its financial calendar which 
is published on its website (https://www.nlb.si/financial-calendar) and 

functions).

3.1.1. Internal Controls

Internal controls should be put in place at all levels of  the Bank’s 

remuneration, and dismissal of  the Director of  the Internal Audit, which 

ensures their independence and thus the independence of  the work of  the 

Internal Audit. 

The Corporate Governance system of  the Bank and all relevant information 

provide information on the dividend payment date, which is announced in 

and support functions, and at the level of  each of  the Bank’s financial 

b) The Risk Management Function

on Bank’s management that exceeds the requirements of  article 70 of  the 

the publication of  the Agenda and Proposed Resolutions to be passed at the 

services. In daily operations, the Bank follows the internal act System of  

The Risk Management Function is organised according to the Charter 

Companies Act (ZGD-1) are published in the Corporate Governance Policy 

Annual General Meeting (both documents published on https://www.nlb.

Internal Controls, which sets the system of  internal controls in NLB and 

of  the Risk Management Function of  NLB adopted by the Management 

of  NLB (November 2020) and other documents that are communicated 
to the stakeholders and other interested persons by being published on the 

si/general-meetings). The dividend payment date is determined based on 
KDD Operations Rules (Central Securities Clearing Corporation).

responsibilities for its establishment, continuous performance, and its 
upgrading. On the organisational level, the Bank established middle-offices 

Board on 6 November 2015, in agreement with the Supervisory Board 
of  NLB. The Charter on Functioning of  the Risk Management Function 

includes the date of  the Annual General Meeting, even though it doesn’t 

organisational structure, especially the levels of  commercial, control, 

NLB’s website (http://www.nlb.si/corporate-governance).

and back offices.

14. The Companies Act (ZGD- 1; Official Gazette of the RoS, No. 42/06 and consecutive changes). 

of  NLB is the framework document on understanding and role of  the 

risk management function; it defines the purpose, validity, and method 

84

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020of  operation, as well as the authorisations and responsibilities of  the risk 

•  Anti-money laundering and counter-terrorist financing (separately for 

•  A reliable decision-making and operation support system

An explanation regarding significant direct and indirect 

management function according to the requirements of  the Banking Act 

NLB and the Group)

•  Accurate, complete, and timely accounting data, the resulting accounting, 

ownership of  the company’s securities in the sense of  

(ZBan-2) and the Regulation on Internal Management Arrangements, 

•  Information security and data protection

Management Body, and Internal Capital Adequacy Assessment Process for 

•  Personal data protection

and other reports of  the Bank and the Group

•  Compliance with legal and other requirements

achieving a qualified stake as determined by the act regulating 

acquisitions (Point 3 of  the sixth paragraph of  Article 70 of  the 

Banks and Savings Banks.

•  Regulatory compliance management

•  Prevention of  fraud and internal investigations

4. INFORMATION ON POINT 4, PARAGRAPH 5, OF THE ARTICLE 70 OF THE 

ZGD-1)

The risk management function represents an important part of  overall 

•  Security

ZGD-1 regarding points 3, 4, 6, 8, and 9 of paragraph 6 in the same article

Significant direct and indirect ownership of  the company’s securities in 

management and governance system in the Group. This function in 

•  Development of  compliance risk methodologies, and setting and 

NLB is organised within the Risk stream, covered by the member of  the 

monitoring ethics and integrity standards

Management Board in charge of  risk (CRO). The risk stream covers the 

•  Harmonisation of  policies and practices within the Group (Competence 

following organisational units: 

line Compliance and Integrity)

•  Global Risk

Compliance and Integrity is an organisational unit of  the Bank, placed 

•  Corporate and Retail Credit Analysis Department

directly under the Bank’s Management Board in the organisational 

•  Evaluation and Control

•  Restructuring

structure. The Bank adopted Integrity and Compliance Policy of  the NLB 

and the NLB Group (Version 1, December 2016), which regulates the 

•  Non-Performing Loan Management Department and Recovery

method and scope of  the activities of  the compliance function in the Bank. 

Separate policies regulate different areas which are organised within the 

Shareholder

RoS

Brandes Investment Partners, L.P.(i)

EBRD(i)

Schroders plc(i)

terms of  achieving a qualifying holding as defined in the Takeovers Act (as 

at 31 December 2020):

Number of shares

Percentage of shares

Nature of ownership

5,000,001

/

/

/

25.00

>5 and <10

>5 and <10

>5 and <10

shares

GDRs

GDRs

GDRs

The risk management function is performed by the Global Risk. In 

Compliance and Integrity in NLB.

(i) In the form of  GDRs.

accordance with the competences, authorisations, and responsibilities, 

Global Risk is represented by its General Manager. The Global Risk is in 

Supervision over compliance of  operations is within the competence of  

More information on the Bank’s Share Capital is available on the website: 

and that this person is not, directly or indirectly, a holder of  more than 25% 

functional and organisational terms separate from other functions where 

the Compliance and Integrity. This enables the Compliance and Integrity 

https://www.nlb.si/shares.

of  the Bank’s voting rights.

business decisions are adopted and where potential conflict of  interest may 

to operate independently from other Bank’s departments. The director of  

arise with the risk management function. The head of  the risk management 

Compliance and Integrity does not perform any other function at the Bank 

An explanation regarding the holders of  securities that carry 

The acquirer who exceeds the share of  25% of  the Bank’s shares with 

function has direct access to the Management Board of  the NLB and at the 

that could possibly lead to conflict of  interests. To ensure his independence, 

special control rights  

voting rights, and does not require the issuance of  approval for the transfer 

same time unhindered and independent access to the Supervisory Board of  

the director reports to the Management Board and to a specific member of  

(Point 4 of  the sixth paragraph of  Article 70 of  the ZGD-1)

of  shares, or does not receive the approval of  the Bank, may exercise the 

NLB and the Risk Committee of  the Supervisory Board of  the NLB. 

the Bank’s Management Board responsible for compliance area (including 

voting right from 25% of  the shares with the voting rights.

information security and AML/CTF functions), which additionally ensures 

The Bank did not issue any securities carrying special controlling rights.

In members of  the Group, the risk management function is organised 

independence of  operation of  the Compliance and Integrity. 

There are no restrictions other than those mentioned and those that are 

according to the local legislation, taking into account the bases for set-up, 

An explanation regarding restrictions related to voting rights, 

regulatory.

organisation, and activities in the area of  risk management in the members, 

As information security, AML/CTF and Group AML functions are 

in particular: (i) restrictions of  voting rights to a certain stake 

as defined in the document ‘Risk Management Standards in the NLB 

organised within Compliance and Integrity, CISO, head of  AML/CTF 

or certain number of  votes, (ii) deadlines for executing voting 

An explanation of  the (i) company’s rules on appointment or 

Group.’ The described standards on risk management provide the members 

area for NLB and head of  the Group AML are ensured full independence 

rights, and (iii) agreements in which, based on the company’s 

replacement of  members of  the management of  supervisory 

of  the Group the bases with which they have to align their organisation, 

through equal reporting lines as the director of  Compliance and Integrity, 

cooperation, the financial rights arising from securities are 

bodies, and (ii) changes to company’s Articles of  Association 

strategic risk-taking guidelines, internal policies, methodologies, and 

and have direct access and separate reporting line to the Bank’s Supervisory 

separated from the rights of  ownership of  such securities  

(Point 8 of  the sixth paragraph of  Article 70 of  the ZGD-1)

reporting system.

Board. Following NLB’s model, the compliance function has been 

(Point 6 of  the sixth paragraph of  Article 70 of  the ZGD-1)

established in the core members of  the Group as well based on the Group 

The appointment or replacement of members of 

Risk management and control is performed through a clear organisational 

standards for compliance and integrity area. Through specific binding 

The shares of  the Bank are freely transferable, subject to the provisions 

the management or supervisory bodies 

structure with defined roles and responsibilities. The organisation and 

standards in the area of  compliance and integrity, there is a harmonised 

of  the Articles of  Association of  the Bank which require the approval of  

The Management Board of  the Bank is comprised of  three to seven 

delineation of  competencies is designed to prevent conflicts of  interest, 

system of  standards and practices in the area of  compliance and integrity in 

the Supervisory Board, namely for the transfer of  shares of  the Bank by 

members, one of  whom is appointed President of  the Management Board 

and to ensure a transparent and documented decision-making process that 

place in the entire NLB Group, in core and non-core members.

which the acquirer, together with the shares held by the holder before such 

of  the Bank, and one member may be a Worker Director. The number of  

is subject to an appropriate upward and downward flow of  information. 

an acquisition and the shares held by third parties for the account of  the 

Management Board members is determined by a resolution of  the Bank’s 

Business line Risk Management in NLB, encompassing several professional 

3.2. Financial reporting

acquirer, exceeds a 25% share of  the Bank’s voting shares. Approval for the 

Supervisory Board. The President and other members of  the Management 

areas, is in charge for formulating and controlling the Group’s risk 

With the aim of  ensuring appropriate financial reporting procedures, the 

transfer of  shares is issued by the Supervisory Board.

Board are appointed and recalled by the Supervisory Board of  the Bank; 

management policies, setting limits, overseeing the harmonisation, regular 

Group pursues the adopted Policy on Accounting Controls. The accounting 

the President of  the Management Board may propose to the Chair of  the 

monitoring of  risk exposures and limits based on centralised reporting at 

controls are provided through the operation of  the complete accounting 

The Bank rejects the request for approval of  transfer shares if  the acquirer, 

Supervisory Board of  the Bank to appoint or recall an individual member or 

the Group level. In contrast, the primary responsibility for managing the 

function with the purpose of  ensuring quality and reliable accounting 

together with the shares held by the acquirer before the acquisition and the 

the remaining members of  the Management Board of  the Bank. However, 

assumed risks in the Group members within centralised set limits lies with 

information, and thereby accurate and timely financial reporting. The 

shares held by third parties for the account of  the acquirer, exceed the 25% 

it is the Workers’ Council of  the Bank that may propose to the Supervisory 

each Group member’s management board.

principal identified risks in this area are managed with an appropriate 

share of  the Bank with voting rights, increased by one share.

Board of  the Bank to appoint or recall a Worker Director. 

system of  authorisations, a segregation of  duties, compliance with 

The Group puts great emphasis on the risk culture and awareness across the 

accounting rules, documenting of  all business events, a custody system, 

Notwithstanding the provision mentioned in the first paragraph, approval 

The President and members of  the Management Board shall be appointed 

entire Group. The Group’s Risk management framework is forward-looking 

posting on the day of  a business event, in-built control mechanisms in source 

for the transfer of  shares is not required if  the acquirer of  the shares has 

for a period of  five years and may be re-appointed for another term 

and tailored to its business model and corresponding risk profile. 

applications, and archiving pursuant to the laws and internal regulations. 

acquired them for third parties. So, it is not entitled to exercise voting rights 

of  office. The President and members of  the Management Board may 

c) The Compliance, Information Security, and AML/CTF Functions

Furthermore, the policy precisely defines the primary accounting controls, 

from these shares at its sole discretion, while at the same time committing to 

be recalled prior to the expiry of  their term of  office in accordance 

performed in the scope of  analytical bookkeeping, and secondary 
accounting controls, i.e., checking the efficiency of  implementation of  

the Bank that it will not exercise voting rights on the basis of  the instructions 
of  an individual third party for whose account it has acquired the shares 

with applicable laws and Articles of  Association. Each member of  the 
Management Board of  the Bank may prematurely resign her/his term of  

Compliance and Integrity in the Group in its role as internal control 

primary accounting controls. With an efficient mechanism of  controls in the 

if, together with the instructions for voting, it does not receive a written 

office with a period of  notice of  three months. A written notice shall be 

function performs control activities with respect to the main following areas:

area of  accounting reporting, the Group ensures:

guarantee from that person that this person has shares for his own account 

delivered to the Chair of  the Supervisory Board of  the Bank. The notice 

85

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020term may be shorter than three months if  requested by the resigning 

treasury shares, while the total percentage of  shares acquired on the basis 

6. INFORMATION ABOUT THE COMPOSITION AND WORK OF THE 

banks and companies, the Bank’s Articles of  Association, and its Rules of  

member of  the Management Board of  the Bank in his/her notice and is 

of  this authorisation, together with the treasury shares already in possession 

MANAGEMENT AND SUPERVISORY BODY AND ITS COMMITTEES

Procedure of  the Supervisory Board of  NLB. The Supervisory Board may 

subject to the approval of  the Supervisory Board of  the Bank.

of  NLB, may not exceed 10% of  NLB’s share capital (2,000,000 shares). 

engage legal and other consultants and institutions required by itself  or its 

When disposing its treasury shares which NLB acquired on the basis of  this 

6.1. The Management Board

committees to perform their tasks.

A member of  the Bank’s Management Board may only be a person who 

authorisation, the pre-emptive right of  the existing shareholders to acquire 

Composition of the Management Board

fulfils the legally prescribed conditions for a management board member 

shares is excluded in full in case treasury shares are disposed of  for the 

The Management Board is the decision-making and representation body of  

Composition of the Supervisory Board

under the law on banking, and who obtained a licence from the BoS or the 

purpose of  paying the variable part of  remuneration to the employees of  

the Bank. It manages the Bank, makes business decisions autonomously and 

As the term of  office of  four members of  the Supervisory Board of  NLB 

ECB – if  executing the competences and tasks from Item (e) of  paragraph 1 

NLB in the form of  NLB’s shares.

independently, adopts the development strategy, ensures sound and effective 

expired in 2020, the General Meeting of  Shareholders on 15 June 2020 

of  Article 4 of  Regulation (EU) no. 1024/2013 for the performance of  the 

risk management, acts with the highest professional integrity, protects 

adopted the decision to elect new members. Primož Karpe and David 

function of  a bank’s management board member under the law regulating 

5. INFORMATION ON THE WORK AND KEY POWERS OF THE 

business secrets, and is held accountable for the legality of  the Bank’s 

Eric Simon were re-elected for a new term of  office, while the term of  

banking. The Bank assesses every candidate following the Bank’s Policy 

SHAREHOLDERS’ MEETING AND OF ITS KEY POWERS, AND A DESCRIPTION 

operations within the limits set by the relevant regulations.

office of  László Urbán and Alexander Bayr expired. Additionally, Verica 

governing a Fit & Proper assessment prior to the appointment. 

OF SHAREHOLDERS’ RIGHTS AND THE METHOD OF THEIR EXERCISING

Trstenjak was elected as a member of  the Supervisory Board. All three 

At the beginning of  2020, the Management Board of  the Bank consisted of  

members were appointed for a four-year term, which began on the day of  

The Supervisory Board of  the Bank consists of  a total of  12 members, 

Competences of  the Bank’s General Meeting are stipulated in the 

Blaž Brodnjak, CEO; Archibald Kremser, CFO; Andreas Burkhardt, CRO; 

their appointment and shall last until the conclusion of  the Annual General 

of  which eight members represent the interests of  shareholders and four 

Companies (ZGD-1), Banking Act (ZBan-2) and the Articles of  Association. 

and László Pelle, COO. László Pelle and the Supervisory Board agreed 

Meeting of  NLB that decides on the allocation of  distributable profit for 

members represent the interests of  employees. Members representing the 

The General Meeting is a body of  the Bank through which shareholders 

on the termination of  his office as at 31 January 2020. In order to assure 

the fourth financial year after their election, counting the year in which they 

interests of  shareholders shall be elected and recalled by the Bank’s General 

exercise their rights, which include among others: decisions on corporate 

continuation of  the function of  COO, the Supervisory Board appointed 

were appointed as the first one. 

Meeting from persons proposed by shareholders or the Supervisory Board 

changes (amendments of  the Articles of  Association, increase or decrease of  

Petr Brunclík as member of  the Management Board, who joined NLB on 

of  the Bank and members representing the interests of  employees shall be 

share capital) and legal restructuring (mergers, acquisitions), adopt decisions 

2 February 2020 in a function of  Executive Assistant to the Management 

At the same General Meeting, the shareholders also adopted amendments to 

elected and recalled by the Workers’ Council of  the Bank. Members of  the 

on all statutory issues with respect to appointing and discharging members 

Board. He assumed his function as COO on 18 May 2020, upon receiving 

the Articles of  Association, which based on Constitutional Court’s decision 

Supervisory Board representing the interests of  shareholders are elected by 

of  the Supervisory Board (representatives of  shareholders) and appointment 

a consent by the ECB on 13 May 2020. On 12 November 2020, the 

adopted in June 2019, enabled workers’ participation in the management 

an ordinary majority of  votes cast by shareholders. 

of  an auditor, distribution decisions (appropriation of  distributable 

Supervisory Board reappointed Blaž Brodnjak as the CEO, Archibald 

bodies. With the mentioned decision, the Constitutional Court annulled 

The members of  the Supervisory Board of  the Bank are elected for the 

Supervisory Board. 

period lasting from the day of  their election until the end of  the Bank’s 

Following the already mentioned decision of  the Constitutional Court of  the 

Workers in Management with respect to employee representatives in a 

stipulated that the provisions of  the Law Governing the Participation of  

annual general meeting of  shareholders, which decides on the use of  

The General Meeting is convened by the Management Board. The General 

RoS in June 2019, the Bank was required to enable workers participation 

bank’s managing bodies would not apply to banks. In accordance with 

accumulated profit for the fourth business year since they have been elected, 

Meeting may be convened by the Supervisory Board in cases where the 

in its governing bodies. For that purpose, an amendment to its Articles of  

changes made to the Articles of  Association, the Supervisory Board consists 

unless otherwise stipulated at the time of  appointment of  individual 

Management Board fails to convene the General Meeting or where when 

Association was adopted at General Meeting of  Shareholder on 15 June 

of  12 members, out of  which eight are representatives of  the capital and 

members. 

a convocation is necessary to ensure unhindered operations of  the Bank. 

2020 that enables a right of  the Bank’s employees to one member of  the 

four are employee representatives (elected and appointed by the Workers’ 

profit), and granting of  a discharge from liability to the Management and 

Kremser as the CFO, and Andreas Burkhardt as CRO of  NLB.

the fourth paragraph of  Article 33 of  the Banking Act (ZBan-2), which 

The Supervisory Board may amend the agenda of  the General Meeting 

Management Board (the Worker Director). 

Council of  NLB).

The general meeting of  the Bank may dismiss an individual or all members 

convened in line with the Articles of  Association.

of  the Supervisory Board (representatives of  shareholders) even before the 

Work of the Management Board

In June 2020, the Workers’ Council of  NLB elected and appointed Petra 

expiration of  their term of  office. A resolution on a dismissal shall be valid if  

As a rule, the General Meeting of  the Bank shall be convened at the 

After the successfully completed privatisation process of  NLB and the 

Kakovič Bizjak, Sergeja Kočar, and Bojana Šteblaj as members of  the 

adopted with at least a three-quarter majority of  all votes cast. 

registered office of  the Bank, yet it may also be convened at another 

fulfilment of  the highly limiting commitments to the EC by the end of  

Supervisory Board of  NLB – representatives of  employees. Their four-year 

The Supervisory Board of  the Bank shall at its first meeting after an 

resolutions by simple majority of  the votes cast, unless the applicable laws 

for future growth so that the Bank intensified activities on digitalisation 

Articles of  Association into the court register (17 June 2020). 

appointment elect from among its members a Chair and at least one Deputy 

or the Bank’s Articles of  Association stipulate a larger majority or other 

and modernisation of  processes and services of  the entire NLB Group, 

Chair of  the Supervisory Board of  the Bank. A member representing the 

conditions.

interests of  employees cannot be elected Chair or Deputy Chair of  the 

increasing the range of  customer services and the improvement of  efficiency. 

On 26 June 2020, members of  the Supervisory Board of  NLB elected 

From February 2020, the Management Board took all necessary actions 

Primož Karpe as Chairman of  the Supervisory Board for the second 

Supervisory Board of  the Bank. All the supervisory board members shall be 

The shareholders have the right to participate at the general meeting of  the 

in order to lower the impact and consequences of  COVID-19 pandemic. 

consecutive time, while Andreas Klingen was re-elected as Deputy. At that 

independent professionals as defined by the Articles of  Association.

Bank, the voting right, pre-emptive right to subscribe for new shares in case 

Through the year, the Management Board worked on activities that resulted 

point, the Supervisory Board of  NLB consisted of  11 members, of  which 

venue specified by the convenor. The Shareholders’ Meeting shall adopt 

2019, the Management Board in 2020 began creating new opportunities 

terms of  office began on the day of  the registration of  the changes to the 

of  share capital increase, the right to profit participation (dividends) and the 

in purchase of  Komercijalna banka a.d. Beograd (Komercijalna Banka, 

eight were representatives of  shareholders (in addition to Primož Karpe and 

Amendments to Articles of Association: 

right to a share in surplus in the event of  liquidation or bankruptcy of  the 

Beograd) in December 2020. 

Detailed information on the composition and amount of  remuneration of  

and Verica Trstenjak) and three were representatives of  employees (Petra 

Andreas Klingen, members were also Gregor Rok Kastelic, Mark William 

Lane Richards, Shrenik Dhirajlal Davda, Peter Groznik, David Eric Simon, 

A qualified majority of  at least 75% of  the votes cast by shareholders at the 

Bank and the right to be informed.

general meeting of  the Bank’s shareholders is required for the adoption of  

any amendments of  the Articles of  Association.

Based on Article 296 of  the Companies Act (ZGD-1), NLB informs 

the Management Board is contained in Appendices C.1 and C.3 of  this 

Kakovič Bizjak, Sergeja Kočar, and Bojana Šteblaj). Due to the changed 

shareholders on their rights as shareholders in an Information on the 

statement.

membership, the Supervisory Board also appointed members to its five 

An explanation regarding the authorisation of  the members 

Rights of  Shareholders that is published among documents for convocation 

committees.

of  the management, particularly authorisations to issue or 

of  each General Meeting (i.e., on expansion of  the agenda, proposals by 

6.2. The Supervisory Board

purchase own shares  

shareholders, voting proposals by shareholders, and the shareholders right to 

In accordance with the two-tier governance system, the Bank’s Supervisory 

Given the fact that the changed Articles of  Association allowed up to 

(Point 9 of  the sixth paragraph of  Article 70 of  the ZGD-1)

be informed).

Board issues approvals to the Management Board related to the Banks’ 

four employee representatives to the Supervisory Board of  the NLB, the 

business policy and financial plan, approves the strategy of  the Bank and the 

Workers’ Council published a call for the election and appointment of  one 

The General Meeting of  Shareholders of  NLB on 10 June 2019 authorised 

With recent changes in the Articles of  Association at the General Meeting, 

Group, the internal control system organisation, gives consent to the Annual 

more member – an employee representative. While this process was still 

the Management Board for redeeming treasury shares in the period of  

an amendment was adopted that enables the shareholders to attend the 

Plan of  the Internal Audit, as well as financial transactions defined in the 

ongoing, on 1 September 2020, the Bank received a letter of  resignation 

36 months from the adoption of  the resolution at the General Meeting. 
Pursuant to the provisions of  the Banking Act (ZBan-2), NLB is required 

to pay out the variable remuneration of  certain employees (in part) in 

NLB’s shares. The authorisation is valid for acquiring up to 36,542 NLB 

General Meeting without physical presence.

Articles of  Association. The Supervisory Board acts in accordance with the 
highest ethical standards of  management, considering the prevention of  

from Petra Kakovič Bizjak, member of  the Supervisory Board – the 
employee representative. Her mandate was terminated by agreement with 

conflicts of  interest. The Supervisory Board performs its tasks in accordance 

the Supervisory Board on 10 September 2020. The procedure for one 

with the provisions of  the applicable legislation governing the operations of  

86

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020member of  the Supervisory Board – the worker representative was still 

•  Final Monitoring Trustee Report for the Reporting Period July – 

The Audit Committee’s tasks are defined by law, the Bank’s Articles of  

•  NLB Group Risk Strategy, Amendment to Risk Appetite, NLB Group 

ongoing at the end of  December 2020. 

December 2019;

Association, Rules of  Procedure of  the Audit Committee of  the Supervisory 

Risk Appetite, Internal Liquidity Adequacy Process (ILAAP), The 

•  Amendments to the Corporate Governance Policy of  the NLB; Changes 

Board of  NLB, resolutions of  the Supervisory Board, and other regulations 

Internal Capital Adequacy Assessment Process (ICAAP) in NLB Group, 

On 20 November 2020, the Bank received information that the Workers’ 

in Rules and Procedures of  the Risk Committee; Changes in Rules and 

from which the Committee especially monitors and prepares proposals of  

NLB Group Non-performing Exposure and Foreclosed Assets Strategy for 

Council elected Janja Žabjek Dolinšek as member of  the Supervisory 

Procedures of  Operations and IT Committee;

resolutions for the Supervisory Board for the area:

2020 -2024, NLB Group Recovery Plan 2020;

Board – the worker representative. Her term of  office started on 20 

•  IT Strategy; CBS Strategy; Data Centre Strategy update; NLB Group 

•  COVID-19 – Initial Credit Risk impact analysis and quarterly 

November 2020 and will run until the conclusion of  the Annual General 

Data Management Project; HR status in IT, Information on activities 

•  Accounting and financial reporting

information update;

Meeting of  NLB that decides on the allocation of  distributable profit for the 

for information security assurance in NLB, Plan for KB, Subsidiaries IT 

•  Internal control and risk management

fourth financial year after her election, counting the year in which she was 

landscape;

•  Internal audit

•  Quarterly Information on status of  information security in NLB;

•  Report on Top 50 groups of  clients by exposure in the NLB Group;

appointed as the first one. Procedure for election of  another member of  the 

•  Decisions on concluding legal transactions with MIGA, Washington, 

•  Compliance of  operations

•  Report on Top 20 largest restructuring cases;

Supervisory Board – the worker representative was still ongoing at the end 

establishment of  new companies (NLB Cultural Heritage Management 

•  External audit

of  December 2020.

Institute), large exposures, sale of  receivables, write-offs of  claims, 

•  Proposal for the issuance of  prior consent of  the Supervisory Board of  

NLB, in accordance with the first paragraph of  article 164 of  Banking Act 

divestment of  NLB (Vita d.d., company BH-RE d.o.o., Sarajevo), major 

There were seven regular sessions and three correspondence sessions of  the 

(ZBan-2), for a legal transaction based on which the Bank’s total exposure 

Work of the Supervisory Board 

legal proceedings involving NLB and NLB Group members, approval of  

Audit Committee in 2020. Following is a summary of  key topics considered 

to individual client or a group of  related clients would reach or exceed 

In 2020, the Supervisory Board met at seven regular and 12 correspondence 

transactions with persons in special relations with the Bank, etc.

by the Audit Committee:

sessions and took note of  or adopted the following major decisions:

10% of  the Bank’s eligible capital (or if  it increases by each subsequent 

5% of  the Bank’s eligible capital), consents to early repayments and final 

Composition and the amount of  remuneration of  the Supervisory Board 

•  Confirmation of  NLB Group 2019 Annual Report, Overall Opinion 

write-offs;

•  Annual NLB Group Report for 2019; Report of  the Supervisory Board 

members is described in the Appendices C.2 and C.4 of  this statement.

of  Internal Audit for 2019, Corporate Governance Statement of  NLB, 

•  Report on the material court proceedings for NLB and NLB Group 

of  NLB on the Results of  Examining the Annual NLB Group Report 

Statement on Management of  Risk of  the NLB, NLB Group Annual 

members;

for 2019; Corporate Governance Statement of  NLB; Risk Management 

6.3. The Supervisory Board Committees

CSR Report for 2019;

•  Proposed changes in Rules and Procedures of  Risk Committee of  the 

Statement of  NLB; Annual Report of  Internal Audit for 2019;

All five Committees for the Supervisory Board function as consulting bodies 

•  Annual Report on the Work of  Compliance and Integrity, Annual 

Supervisory Board of  NLB.

•  Corporate Social Responsibility Report for 2019 with a Statement on 

of  the Supervisory Board of  NLB and discuss the material and proposals of  

Assessment on Risks in the Area of  Compliance and Integrity;

non-financial operations of  the NLB Group for 2019;

Management Board of  NLB for the Supervisory Board meetings related to a 

•  Regular interim reports on the operations of  the NLB Group, quarterly 

Responsibilities of  the committee are defined in Rules of  Procedure of  the 

•  Proposal to convene the regular General Meeting of  NLB for 15 June 

particular area. The Supervisory Board has the following committees.

Internal Audit Reports, Compliance and Integrity Reports, Reports on 

Risk Committee of  the Supervisory Board of  NLB.

2020;

•  NLB Group Budget 2021 and financial projections 2022-25; Interim 

Reports on the NLB Group Operations;

•  Acquisition of  the Komercijalna Banka, Beograd;

•  The Audit Committee

•  The Risk Committee

•  The Nomination Committee

Information security assurance in NLB;

•  Re-plan of  Internal Audit Plan 2020, Internal Audit Plan (2021), Work 

6.3.3. The Nomination Committee of the Supervisory Board of NLB 

Plan of  the Compliance and Integrity for 2021, Regular reports on 

The Nomination Committee drafts proposed resolutions for the Supervisory 

overdue material recommendations of  the Internal Audit, Reports on the 

Board concerning the appointment and dismissal of  the Management 

•  COVID-19 – Initial Credit Risk Impact Analysis; NLB Group wide 

•  The Remuneration Committee

documents received from BoS and ECB and on the implementation of  

Board members; recommends candidates for Supervisory Board members; 

COVID-19 implications with regulatory and governmental measures;

•  The Operations and IT Committee

the requirements of  the BoS and ECB;

recommends to the Supervisory Board the dismissal of  members of  the 

•  NLB Group Risk Appetite; NLB Group Risk Strategy; Regular risk 

•  Amendments to the Internal Auditing Manual, Rules on the relations of  

Management Board and the Supervisory Board (representatives of  capital); 

reports for NLB and NLB Group; Regular Risk and Capital Management 

Committees are composed of  at least three members of  the Supervisory 

NLB and the Audit Committee with the audit firm, Audit Committee 

prepares the content of  executive employment contracts for the President 

- Pillar III disclosures, NLB Group Recovery plan 2020; Report on the 

Board. The Works Council can nominate one Supervisory Board 

Self-Evaluation for 2019.

Top 50 groups of  clients by exposure in the NLB Group, Restructuring 

member – representative of  workers into each committee. The Chair of  

and members of  the Management Board; evaluates the performance of  the 

Management Board and the Supervisory Board; and assesses the knowledge, 

TOP 20; Management of  largest restructuring cases; Overview of  the 

the Committee may only be appointed from among the members of  the 

Responsibilities of  the committee are defined in Rules of  Procedure of  the 

skills, and experience of  individual members of  the Management Board and 

recommendations issued to external providers; Information on status 

Supervisory Board. The term of  office of  Chair, the Deputy Chair, and 

Audit Committee of  the Supervisory Board of  NLB.

Supervisory Board and the bodies as a whole. 

of  information security in NLB; Rules on the Relations of  NLB and 

members of  the Committee should not exceed their term of  office as 

the Audit Committee with the Audit Firm; ILAAP – Internal liquidity 

Supervisory Board members. 

6.3.2. The Risk Committee of the Supervisory Board of NLB

From 1 January 2020, the composition of  the committee was as follows: 

adequacy process;

The Risk Committee monitors and drafts resolutions for the Supervisory 

Primož Karpe (Chairman), Andreas Klingen (Deputy Chairman), 

•  Internal Audit Plan (2021 & long - term plan), Re-plan of  Internal Audit 

Composition of  the aforementioned Committees in 2020 is described in 

Board in all risk areas relevant to the Bank’s operations. It is consulted on 

Alexander Bayr, Peter Groznik, and Mark William Lane Richards 

Plan 2020, Overall Opinion of  Internal Audit for 2019, Action Plan for 

detail in the Appendix C.2 of  this statement.

the current and future risk appetite and the risk management strategy, and 

(members). From 26 June 2020, the composition of  the committee was as 

the Compliance and Integrity for 2021, Annual Assessment on Risks in 

helps carry out control over senior management concerning implementation 

follows: Primož Karpe (Chairman), Andreas Klingen (Deputy Chairman), 

the Area of  Compliance and Integrity for NLB and NLB Group; Regular 

6.3.1. The Audit Committee of the Supervisory Board of NLB

of  the risk management strategy.

Verica Trstenjak, Peter Groznik, and Sergeja Kočar (members). 

periodic reports on Internal Audit; Compliance and Security and on 

The Audit Committee monitors and prepares draft resolutions for the 

Information Security Assurance in NLB;

Supervisory Board on accounting reporting, internal control and risk 

From 1 January 2020, the composition of  the committee was as follows: 

There were eight regular sessions and one correspondence session of  the 

•  Reports on the Documents received from the BoS and the ECB; Reports 

management, internal audit, compliance, and external audit, and as well 

Andreas Klingen (Chairman), László Urbán (Deputy Chairman), Peter 

Nomination Committee in 2020. Following is a summary of  key topics 

on the implementation of  the requirements of  the BS and ECB and on 

monitors the implementation of  regulatory measures. 

Groznik, Mark William Lane Richards and David Eric Simon (members). 

considered by the Nomination Committee:

the implementation of  the requirements;

From 26 June 2020, the composition of  the committee was as follows: 

•  Achievements of  the goals of  the Management Board in 2019 and 

From 1 January 2020, the composition of  the committee was as follows: 

Andreas Klingen (Chairman), Peter Groznik (Deputy Chairman), Mark 

•  Assessment of  suitability of  the candidates for members of  the 

Defined goals of  the Management Board for 2020, Management Board 

David Eric Simon (Chairman), Alexander Bayr (Deputy Chairman), Primož 

William Lane Richards, Gregor Rok Kastelic and David Eric Simon 

Supervisory Board of  NLB

Evaluation – Method 360; Fit & Proper list of  candidates for members 

Karpe, Shrenik Dhirajlal Davda, and Gregor Rok Kastelic (members). 

(members). 

•  NLBs MB evaluation – Method 360

of  the Supervisory Board; Fit & Proper Assessment of  candidate for 

From 26 June 2020, the composition of  the committee was as follows: David 

•  Proposal for the reappointment of  the president and two members of  the 

the member of  the Supervisory Board – Workers Representative; Self-

Eric Simon (Chairman), Shrenik Dhirajlal Davda (Deputy Chairman), 

There were five regular sessions of  the Risk Committee in 2020. Following is 

Management Board of  NLB.

assessment of  the employees performing special work; Training Plan for 

Primož Karpe, Gregor Rok Kastelic, Verica Trstenjak (resigned from Audit 

a summary of  key topics considered by the Risk Committee:

2020;

•  NLB Workers’ Council Status Report on workers’ cooperation in 

managing proposed measures;

Committee function on 18 December 2020) and Petra Kakovič Bizjak (until 
20 September 2020) – as members. 

•  Risk report for 2019, a Statement of  Management of  Risk of  the NLB;

•  Regular quarterly risk reports of  NLB and the NLB Group;

•  Risk and Capital Management - Pillar III quarterly disclosures;

Responsibilities of  the committee are defined in Rules of  Procedure of  the 
Nomination Committee of  the Supervisory Board of  NLB.

87

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 20206.3.4. The Remuneration Committee of the Supervisory Board of NLB

6.3.5. The Operations and IT Committee of the Supervisory Board of NLB

7. DESCRIPTION POLICY ON THE PROVISION OF DIVERSITY OF 

there were no female representatives in the composition of  the Supervisory 

The Remuneration Committee carries out expert and independent 

The Committee monitors and prepares draft resolutions for the 

THE MANAGEMENT BODY AND SENIOR MANAGEMENT

Board in the first half  of  2020. Even though selection process for four new 

assessments of  the remuneration policies and practices, and formulates 

Supervisory Board, whereby the main tasks are the following: it monitors 

members of  the Supervisory Board was open to candidates of  both genders, 

initiatives for measures related to improving the management of  the Bank’s 

the implementation of  the IT Strategy, Information Security Strategy, 

Second version of  Policy on the Provision of  Diversity of  the Management 

at the regular General Meeting of  Shareholders on 15 June 2020, only one 

risks, capital, and liquidity; prepares proposals for remuneration-related 

as well as Operations Strategy; it monitors key operations and IT KPI’s 

Body and Senior Management was adopted by the General Meeting 

female representative was elected as member of  the Supervisory Board 

decisions of  the Supervisory Board; and supervises the remuneration of  

and service quality indicators; monitors key operations and IT projects 

of  Shareholders on 10 June 2019. With the mentioned Policy, NLB sets 

of  NLB. However, with recent changes regarding workers participation 

senior management performing the risk management and compliance 

and initiatives; monitors operating risks in the area of  Operations, IT and 

the framework in the area of  diversity of  an adequate representation of  

in managing bodies of  banks, three female worker’s representatives were 

functions. 

Security; monitors the recommendations for ensuring and increasing the 

both genders, with regard to education, range of  knowledge, skills and 

elected to the position by the Workers Council on 17 June 2020. Since 

From 1 January 2020, the composition of  the committee was as follows: 

on potential violations, events and incidents in the area of  IT security; and 

on the Provision of  Diversity of  the Members of  the Supervisory Board was 

female representative on 20 November 2020 (and after the business year 

Alexander Bayer (Chairman), László Urbán (Deputy Chairman), Shrenik 

monitors the Target Operating Model implementation in the areas of  IT, 

extended on the members of  the Management Board, while the goals of  the 

2020, on 22 January 2021, yet another female representative was selected). 

Dhirajlal Davda, and Gregor Rok Kastelic (members). From 26 June 2020, 

the Security Operating System, Competence Centre and Operations.

Policy shall also be reasonably applied to the provision of  diversity of  the 

Currently, out of  12 members of  the Supervisory Board, five representatives 

the composition of  the committee was as follows: Gregor Rok Kastelic 

senior management. 

are females. 

level of  information/cyber security issued by CISO, addresses the report 

experience, age, gender, and international experience. The Provisions Policy 

one worker’s representative resigned, the Workers Council elected another 

(Chairman), Mark William Lane Richards (Deputy Chairman), Shrenik 

From 1 January 2020, the composition of  the committee was as follows: 

Dhirajlal Davda, Sergeja Kočar and Peter Groznik (members). 

Mark William Lane Richards (Chairman), Shrenik Dhirajlal Davda 

The Bank implements the principles of  this policy through other policies 

At the beginning of  2020, the Management Board of  the Bank consisted of  

(Deputy Chairman), Primož Karpe, Andreas Klingen, and László Urbán 

and procedures, namely the Policy on the selection of  suitable candidates 

four male representatives. Even though one member resigned from his post, 

There were five sessions of  the Remuneration Committee in 2020. Following 

(members). From 26 June 2020, the composition of  the committee was as 

for members of  the Supervisory Board and the Policy on the selection 

and the selection process was open to both genders, he was replaced with 

is a summary of  key topics considered by the Remuneration Committee:

follows: Mark William Lane Richards (Chairman), Shrenik Dhirajlal Davda 

of  suitable candidates for members of  the Management Board, as well 

another male representative in May 2020. In 2021, the selection process for 

(Deputy Chairman), Primož Karpe, Andreas Klingen, and Bojana Šteblaj 

as procedures of  the Nomination Committee of  the Supervisory Board. 

a worker’s representative in the Management Bord is planned, according to 

•  Realisation of  goals of  Management Board of  NLB for 2019 and 

(members).

Key criteria for selection of  candidates were supplemented by criteria 

the agreement between the Management Board and the Workers Council 

information on proposed goals for 2020

that include experience, reputation, management of  potential conflict of  

that will be open to candidates of  both genders.

•  Self-assessment of  the employees performing special work

There were five sessions of  the Operations and IT Committee 2020. The 

interests, independence, time availability, and conditions for achieving 

•  Information on salary raise of  the members of  the Management Board in 

Operations and IT Committee took note of:

collective suitability of  the Supervisory Board. 

NLB Group and senior management in NLB

The diversity policy is reviewed by the Nomination Committee of  the 

Supervisory Board, while the Management Board reviews the diversity 

•  Proposal regarding salaries and benefits of  the members of  the 

•  IT Strategy, CBS Strategy

In practice, diversity is ensured through the procedures for nominating and 

policy of  the senior management.

Management Board

•  ECB Action plan, ECB recommendations

appointing members to the management and supervisory bodies. While 

•  Assessment of  performance and proposed variable part of  remuneration 

•  NLB Group Data Management Project

other criteria of  diversity were met, as far as gender criteria is concerned, 

Ljubljana, 8 April 2021

for directors of  Internal Audit, Compliance and Integrity and Global 

•  Regular HR status in IT

Risk.

•  Quarterly Information on activities for information security 

Supervisory Board of NLB

Responsibilities of  the committee are defined by Rules of  Procedure of  the 

•  IT Security Dashboard, OPS Dashboard, Business Dashboard

Remuneration Committee of  the Supervisory Board of  NLB.

•  Subsidiaries IT landscape

assurance in NLB

•  Proposed changes in Rules of  Procedures of  Operations and 

IT Committee.

Primož Karpe 
Chairman

Responsibilities of  the committee are defined by Rules of  Procedure of  the 

Operations and IT Committee of  the Supervisory Board of  NLB.

Management Board of NLB

Archibald Kremser 
CFO 

Andreas Burkhardt 
CRO

Petr Brunclík  
COO

Blaž Brodnjak 
CEO & CMO

88

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Table 37: Composition of Management in financial year 2020 (C.1)

Name and Surname

Position held (president, member)

Area of work covered within 
the Management Board

First appointment to the position

Conclusion of the 
position/term of office

Citizenship

Year of birth

Qualification

Professional profile

Blaž Brodnjak

Andreas Burkhardt

Archibald Kremser

Petr Brunclík

László Pelle

President

Member

Member

Member

Member

CEO

CRO

CFO

COO

COO

6 July 2016 

5 July 2021(i)

Slovene

18 September 2013

31 July 2013

18 May 2020

5 July 2021(i)

5 July 2021(i)

17 May 2025

German

Austrian

Czech

26 October 2016

31 January 2020

Hungarian

1974

1971

1971

1979

1966

MBA

Banking/Finance

MBA

MBA

MSc

MSc

Banking/Finance

Banking/Finance

Information technologies 
and applied informatics

Banking Operations 
and IT Management

Membership in supervisory bodies in 
companies not related to the company

Banks' Association of Slovenia  
AMCham Slovenia  
Handball Federation of Slovenia

(i) On 12 November 2020, the Supervisory Board extended the mandate by a period of  five years until 2026.

Table 38: Composition of Supervisory Board and Committees in financial year 2020 (C.2)

Position held 
(president, deputy 
president, member)

First appointment 
to the position

Conclusion of 
the position / 
term of office

Representative of the 
company's capital 
structure /employees

Attendance at SB session in regard to the 
total number of SB session (for example 
5/7) applicable on his/her mandate

Gender

Citizenship

Year of birth

Qualification

Professional 
profile

Independence 
under Article 23 of 
the Code (YES/NO)

Existence of 
conflict of interest, 
in the business 
year (YES/NO)

Membership in supervisory bodies 
in other companies or institutions

Name and Surname

Primož Karpe

President

10 February 2016 

Andreas Klingen

Deputy President 

22 June 2015 

2024

2023

Alexander Bayr

Member

4 August 2016

15 June 2020

David Eric Simon

Member

 4 August 2016 

2024

László Urbán

Member

10 February 2016

15 June 2020

Peter Groznik

Member

8 September 2017

Mark William 
Lane Richards

Member

10 June 2019

Shrenik Dhirajlal Davda

Member

10 June 2019

Gregor Rok Kastelic

Member

10 June 2019

Verica Trstenjak

Member

15 June 2020

2021

2023

2023

2023

2024

Petra Kakovič Bizjak

Member

17 June 2020

10 September 2020

Sergeja Kočar

Bojana Šteblaj

Member

17 June 2020

Member

17 June 2020

Janja Žabjek Dolinšek

Member

20 November 2020

2024

2024

2024

Representative of 
the company's 
capital structure 

Representative of 
the company's 
capital structure 

Representative of 
the company's 
capital structure 

Representative of 
the company's 
capital structure 

Representative of 
the company's 
capital structure 

Representative of 
the company's 
capital structure 

Representative of 
the company's 
capital structure 

Representative of 
the company's 
capital structure 

Representative of 
the company's 
capital structure 

Representative of 
the company's 
capital structure 

Representative of the 
company’s employees

Representative of the 
company’s employees

Representative of the 
company’s employees

Representative of the 
company’s employees

7/7

6/7

4/4

7/7

3/4

7/7

7/7

7/7

7/7

3/3

2/2

3/3

3/3

0/0

male

Slovene

1970

MSc

Banking/Finance

male

German

1964

University Degree

Banking/Finance

male

Austrian

1960

University Degree

Banking/Finance

male

British

1948

Higher National 
Diploma in 
Business Studies

Banking/Finance

male

Hungarian

1959

PhD

Banking/Finance

male

Slovene

1971

PhD

Finance, industry, 
investment banking

male

British

1966

MSc

Banking/Finance

male

British

1960

MSc

Finance

male

Slovene

1968

MSc

Banking/Finance

female

Slovene

1962

PhD

female

Slovene

1985

University Degree

Law

IT

female

Slovene

female

Slovene

female

Slovene

1968

1962

1957

MSc

MSc

MSc

Management

Management

IT

YES

YES

YES

YES

YES

YES

YES

YES

YES

YES

YES

YES

YES

YES

Kyrgyz Investment and Credit Bank 
CISC, Credit Bank of Moscow 
PJSC, Nepi Rockcastle plc

WKBG Bank, Vienna

Jihlavan a.s., Central Europe 
Industry Partners a.s.

Ukreximbank, Ukraine

MSIN d.o.o., Ljubljana, 
CETIS d.d., Ljubljana

CIB Bank Egypt, Sheffield Haworth 
Ltd, Vencap International

Ukrgasbank, Kyiv, Ukraine, 
Meghraj Capital Ltd, Kenya

EU Agency for Fundamental 
Rights, Vienna

YES

NO

NO

NO

NO

NO

NO

NO

NO

NO

NO

NO

NO

NO

89

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020 
 
 
 
 
 
 
 
 
Name and Surname

Membership in committees 
(audit, nominal, income 
committee, etc.)

First appointment 
to the position

Conclusion of the 
position/term of office

President/Member

Attendance at sessions of 
SB's Committees in regard 
to the total number of 
SB's session (applicable 
on his/her mandate)

15 June 2020

Member/Deputy President

15 June 2020

2023

2023

2024

2024

2024

2024

2023

15 June 2020

2021

26 June 2020

2024

2024

2024

President

Member

Member/President

Deputy President

Member

Member

President

Deputy President

Member

Member

Member

Member

Member

President

2024

Member

2023

Member/Deputy President

2023

Member

Member

Member

President

László Urbán

Remuneration Committee

Alexander Bayr

Remuneration Committee

Shrenik Dhirajlal Davda

Remuneration Committee

Gregor Rok Kastelic

Remuneration Committee

Mark William Lane Richards

Remuneration Committee

Peter Groznik

Sergeja Kočar

Primož Karpe

Remuneration Committee

Remuneration Committee

Nomination Committee

6 October 2017

1 March 2019

28 June 2019

28 June 2019

26 June 2020

26 June 2020

26 June 2020

15 April 2016 

Andreas Klingen

Nomination Committee

19 February 2016 

Alexander Bayr

Peter Groznik

Nomination Committee

Nomination Committee

Mark William Lane Richards

Nomination Committee

Verica Trstenjak

Nomination Committee

Sergeja Kočar

Nomination Committee

David Eric Simon

Audit Committee

Alexander Bayr

Primož Karpe

Audit Committee

Audit Committee

Shrenik Dhirajlal Davda

Audit Committee

Gregor Rok Kastelic

Audit Committee

6 October 2017

6 October 2017

28 June 2019

26 June 2020

26 June 2020

7 April 2016

15 April 2016

 28 June 2019

28 June 2019

26 August 2016

15 June 2020

Deputy President

Petra Kakovič Bizjak

Audit Committee

26 June 2020

10 September 2020

Verica Trstenjak

Audit Committee

26 June 2020

18 December 2020

Andreas Klingen

Risk Committee

19 February 2016 

2023

László Urbán

Peter Groznik

Risk Committee

Risk Committee

David Eric Simon

Risk Committee

Mark William Lane Richards

Risk Committee

Gregor Rok Kastelic

Risk Committee

Mark William Lane Richards

Operational and IT Committee 

Shrenik Dhirajlal Davda

Operational and IT Committee 

László Urbán

Operational and IT Committee 

Andreas Klingen

Operational and IT Committee 

Primož Karpe

Bojana Šteblaj

Operational and IT Committee 

Operational and IT Committee 

26 August 2016

15 June 2020

Deputy President

06 October 2017 

7 April 2016 

28 June 2019

26 June 2020

28 June 2019

28 June 2019

28 June 2019

28 June 2019

15 April 2016

26 June 2020

2021

Member/Deputy President

2024

2023

2023

2023

2023

15 June 2020

2023

2024

2024

Member

Member

Member

President

Deputy President

Member

Member

Member

Member

3/3

3/3

6/6

6/6

3/3

3/3

3/3

8/8

7/8

4/4

8/8

4/4

4/4

4/4

7/7

3/3

7/7

7/7

7/7

1/2

3/4

4/5

3/3

5/5

5/5

5/5

2/2

5/5

5/5

3/3

4/5

5/5

2/2

Table 39: Composition and amount of remuneration of the Management Board members in the financial year 2020 (C.3)

Variable income - gross

Position 
held 
(president/
member)

Fixed 
income 
-gross (1)

on the 
basis
of quantity
criteria

on the 
basis
of quality
criteria

Total (2)

Deferred 
income (3)

Severance 
pay (4)

Bonuses (5)

‘Draw- 
back’ (6)

Total gross 
(1+2+3+ 
4+5-6)

Total net(i)

President

384,734.20

Member

366,483.83

Member

352,795.83

0.00

2,250.22

0.00

386,984.42

166,906.55

0.00

24,331.19

0.00

390,815.02

169,095.43

0.00

17,861.15

0.00

370,656.98

161,243.90

Name and 
Surname

Blaž 
Brodnjak

Archibald 
Kremser

Andreas 
Burkhardt

László Pelle

Member

57,623.68

Petr Brunclík

Member

170,516.86

258,750.00

4,343.14

0.00

61,966.82

178,294.80

0.00

20,647.48

0.00

191,164.34

82,200.15

(i) This chart does not include other benefits and cost refunds

Table 40: Composition and amount of remuneration of members of the Supervisory Board 
and committee members in the financial year 2020 (in EUR) (C.4)

Position held 
(president, deputy 
president, member, 
external member 
of a Committee)

Payment for the 
performance of 
services - gross 
per year (1)

Attendance fees for 
SB and committees 
- gross per year (2)

Name and Surname

Total gross (1+2)

Total net(i)

Travel expenses

Primož Karpe

President

Andreas Klingen

Deputy President

László Urbán

Alexander Bayr

David Eric Simon

Peter Groznik

Mark William 
Lane Richards

Member

Member

Member

Member

Member

Shrenik Dhirajlal Davda Member

Gregor Rok Kastelic

Member

Verica Trstenjak

Sergeja Kočar

Bojana Šteblaj

Member

Member

Member

Janja Žabjek Dolinšek

Member

Petra Kakovič Bizjak

Member

89,583.34

84,000.00

31,875.00

36,000.00

75,000.00

66,000.00

75,000.00

66,000.00

70,625.00

33,933.34

5,661.92

5,255.08

169.48

7,302.20

89,583.34

84,000.00

31,875.00

36,000.00

75,000.00

66,000.00

69,427.09

84,000.00

20,997.65

27,900.00

49,406.24

48,001.76

75,000.00

49,406.24

66,000.00

70,625.00

33,933.34

5,661.92

5,255.08

169.48

7,302.20

43,477.52

46,524.21

22,353.60

4,117.91

3,822.01

123.26

5,310.88

8,234.86

2,690.20

1,455.56

2,799.18

6,455.10

429.26

3,617.40

3,917.12

4,239.12

0.00

152.70

457.20

0.00

177.51

(i) After the prepayment of  income taxes which is not taken into account in potential subsequent balancing payments of  personal income taxes.

External member in committees (audit, nominal, income committee, etc.) - The Banking Act (ZBan-2) that came into effect on 13 May 2015 contains provision 
stipulating that, irrespective of provision of Companies Act (ZGD-1) only members of the Supervisory Board can be appointed to Supervisory committees.

Attendance at 
sessions of SB's 
Committees in regard 
to the total number 
of SB's session (for 
example 5/7)

Name and Surname

none

Gender

Qualification

Year of birth

Professional profile

Membership in 
supervisory bodies 
in companies 
not related to 
the company

90

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Statement of Management of Risk

Managing risks and capital efficiently at all levels is crucial for the Group 

•  Limited exposure to FX risk

sustained long-term profitable operations. Management of  credit risk, 

•  Sustainable tolerance to net losses from operational risk

NLB’s Management Board and Supervisory Board provide herewith a concise 

environmental, social and governance (ESG) risks into its business strategies, 

representing the Group’s most important risk, focuses on the taking of  moderate 

statement of  the Risk Management according to Article 17 of  the Regulation 

risk management framework and internal governance arrangements. Thus, 

risks – diversified credit portfolio, adequate credit portfolio quality, sustainable 

Values of  the most important risk appetite indicators of  the Group, also 

on Internal Governance Arrangements, the Management body and the 

the management of  ESG risks follows ECB and EBA guidelines and will 

cost of  risk and ensuring an optimal return considering the risks assumed. The 

including the also acquired Komercijalna Banka group as at the end of  year 

Internal Capital Adequacy Assessment Process for Banks and Savings banks 

comprehensively integrated into all relevant processes.

liquidity risk tolerance is low. The Group must maintain an appropriate level 

2020, reflecting interconnection between strategic business orientations, risk 

(Official Gazette of  the RoS, no. 73/15, 49/16, 68/17, 33/18 and 81/18) and 

of  liquidity at all times to meet its short-term liabilities, even if  a specific stress 

strategy, and targeted risk appetite profile, were the following: 

Regulation (EU) 575/2013 (date of  publication 21 December 2015), article 

The Group plans a prudent risk profile, optimal capital usage, and profitable 

scenario is realised. Further, with the aim of  minimising this risk, the Group 

435 (Risk management objectives and policies), points (e) and (f), and related 

operations in the long run, considering the risks assumed. The Business 

pursues an appropriate structure of  sources of  financing. The Group limited 

•  Total capital ratio (TCR) 16.6%

amendments to the Capital Requirements Regulation and Second Capital 

strategy, the Risk appetite, the Risk strategy, and the key internal risk policies of  

exposure to credit spread risk, arising from the valuation risk of  debt securities 

•  Tier 1 capital ratio 14.2%

Requirements Regulation (Regulation (EU) 2020/873), as well as the EBA 

the Group that are approved by the Management Board and the Supervisory 

portfolio servicing as liquidity reserves, to the moderate level. The Group’s 

•  Common Equity Tier 1 ratio (CET1) 14.1%

Guidelines on Disclosure requirements (EBA GL/2016/11).

Board of  NLB, specify the strategic objectives and guidelines concerning risk 

basic orientation in the management of  interest rate risk is to limit unexpected 

assumption, the approaches, and methodologies of  monitoring, measuring, 

negative effects on revenues and capital that would arise from changed market 

Risk Management in the Group, representing an important element of  the 

mitigating, and managing all types of  risk at different relevant levels. Moreover, 

interest rates and, therefore, a moderate tolerance for this risk is stated. When 

Group’s overall corporate governance, is implemented in accordance with the 

the main strategic risk guidelines are consistently integrated into regular 

assuming operational risk, the Group pursues the orientation that such risk must 

set strategic guidelines, established internal policies, and procedures which take 

business strategy review, the budgeting process, and other strategic decisions, 

not significantly impact its operations. Risk appetite for operational risks is low 

•  Leverage ratio 7.8%
•  Cost of  risk 62 bps15
•  The share of  non-performing exposure (NPE %) by EBA 2.3%
•  Non-performing loans coverage ratio (NPL CR) 57.3%16
•  Loan-to-deposit ratio (LTD) 58.8%

into account the European banking regulations, the regulations adopted by the 

whereby informed decision-making is assured. The Group is regularly 

to moderate, with a focus on mitigation actions for important risks and key risk 

•  LCR 257.5% 

BoS, the current EBA guidelines, and the relevant good banking practices. EU 

monitoring its target risk appetite profile and internal capital allocation, 

indicators servicing as an early warning system. The conclusion of  transactions 

regulations are followed by the Group, where the Group subsidiaries operating 

representing the key component of  proactive management. Risk limits usage 

in derivative financial instruments at NLB is primarily limited to servicing 

outside Slovenia are also compliant with the rules set by the local regulators. 

and potential deviations from limits or target values are regularly reported to 

customers and hedging Bank’s own positions. In the area of  currency risk, the 

•  NSFR 165.7%
•  EVE sensitivity17 (of  200 bps) -7.3% of  capital
•  Transactional FX risk 1.2% of  capital

The Group gives high importance to the risk culture and awareness of  all 

the respective committees and/or the Management Board of  the Bank, the 

Group thus pursues the goals of  low to moderate exposure. The tolerance for all 

•  Net losses from operational risk 8.0% of  capital requirement 

relevant risks within the entire Group. Maintaining risk awareness is engrained 

Risk Committee of  the Supervisory Board, and the Supervisory Board of  the 

other risk types, including non-financial risks, is low with a focus on minimising 

for operational risk

in the business strategy of  the Group. The business and operating environment 

Bank.

relevant for the Group’s operations, is changing with trends such as changing 

their possible impacts on the Group’s operations. ESG risks do not represent a 

new risk category, but rather an aggravating factor for the types of  risks already 

Consequently, the Group (including Komercijalna Banka group) concluded 

customer behaviour, emerging new technologies and competitors, sustainable 

Additionally, the Group established a comprehensive stress testing framework 

managed through the established risk management framework.

the year 2020 as self-funded, with strong liquidity and solid capital position, 

financing, and increasing new regulatory requirements. Respectively, Risk 

and other early warning systems in different risk areas, with the intention to 

demonstrating the Group’s financial resilience. The acquired KB Group has 

Management is continuously adapting with aim to detect and manage new 

contribute to setting and pursuing the Group’s business strategy, to support 

The main NLB Group Risk Appetite Statement objectives are following:

similar business model to the existing NLB Group, respectively its impact on 

potential emerging risks.

decision-making on an ongoing basis, to strengthen the existing internal 

controls, and to enable a timely response when necessary. The stress- testing 

The overall slow-down of  the economy, caused by the COVID-19 epidemic, 

framework includes all material types of  risk and different relevant stress 

•  Preservation of  regulatory capital adequacy

•  Preservation of  internal capital adequacy

had some negative impacts on the loan portfolio quality and new loan 

scenarios or sensitivity analysis, according to the vulnerability of  the Group’s 

•  Fulfilment of  MREL requirement

the Group’s risk profile was moderate. Beside the acquisition there were no 

other transactions of  sufficiently material nature to impact on NLB Group’s risk 

profile or distribution of  the risks on the Group level.

generation. From the beginning of  the COVID-19 pandemic the Group 

business model. Stress testing has an important role when assessing the Group’s 

•  Maintenance of  low leverage

The Condensed Statement of  the management of  risk is also published on the 

complies with EBA guidelines on payment moratoria regarding forborne 

resilience to stressed circumstances, namely from profitability, capital adequacy, 

•  Improvement in the quality of  the credit portfolio, sufficient NPL coverage, 

NLB intranet with the aim of  strict adherence of  the Banks’ employees at daily 

exposures, namely by frequently performing the assessment of  borrowers 

and liquidity with a forward-looking perspective. As such, it is embedded into 

sustainable credit risk volatility, sustainable cost of  risk across the economic 

operations of  the Bank, as regards the definition and importance of  a consistent 

and ensuring effective early warning systems. All relevant information was 

Group’s Risk Management system, namely Risk appetite, ICAAP, ILAAP, and 

cycle, sustainable industry concentration, sustainable exposure to project 

tendency of  the adopted risks, and ways to take into account when adopting its 

available to management bodies with higher frequency than before crises to 

the Recovery plan, as an important component of  sound Risk Management. 

financing

assure adequate and timely oversight over the critical elements of  credit risk 

Besides internal stress testing, the Group as a systemically important bank also 

•  Maintenance of  a solid liquidity position, maintaining stable customers’ 

management and executing mitigation measures if  needed. In contrast, the 

participates in the regulatory stress test exercises carried out by the ECB.

deposits as the main funding base

daily business decisions.

Ljubljana, 8 April 2021

Group faced growing excess liquidity, and the impacts of  the pandemic did not 

cause any material liquidity outflows.  

The Group is the largest Slovenian banking and financial group with important 

presence in the SEE region. As of  30th December 2020, the acquisition of  

•  Limited exposure to credit spread risk

•  Limited exposure to interest rate risk

•  Diversification of  risk in exposures to banks and sovereigns

The Group uses the ‘three lines of  defence framework’ as an important 

Komercijalna Banka, Beograd was completed. The harmonisation in the area 

element of  its internal governance, whereby the Risk Management function 

of  the Group’s risk management framework and uniform data flow, based on 

Supervisory Board of NLB

15. Komercijalna Banka group is excluded from calculation.

16. At initial recognition NPLs of Komercijalna Banka group were recognised at fair 

value, without any additional credit loss allowances (in accordance with IFRS 3).

17. An estimated value on consolidated level as per 31 December 2020.

acts as a second line of  defence. The Group’s enhanced overall corporate 

Group’s Risk management standards, is ongoing.

governance reflects in the lowering of  the SREP requirement in the past 

years. A robust and comprehensive Risk Management framework is defined 

The Group has a well-diversified business model. In accordance with its 

and organised with regard to the Group’s business and risk profile, based on 

strategic orientations, the Group intends to be a sustainably profitable, 

a forward-looking perspective to meet internally set strategic objectives and 

predominantly working with clients on its core markets, providing innovative, 

all external requirements. A proactive Risk Management and control system 

but simple customer-oriented solutions. Efficient managing of  risks and capital 

Primož Karpe 
Chairman

is primarily based on Risk appetite and Risk strategy, which are consistent 

is crucial for the Group to sustain long-term profitable operations. Based on 

with the Group’s Business strategy, and focused on early risk identification and 

the Group’s business strategy credit risk is the dominant risk category, followed 

Management Board of NLB

efficient Risk Management. Set governance and different Risk Management 

by credit spread risk on banking book portfolio, interest rate risk in the banking 

tools enable adequate oversight of  the Group’s risk profile, proactively support 

book, operational risk, liquidity risk, market risk, and other non-financial 

its business operations and its management by incorporating escalation 

risks. Regular risk identification and their assessment is performed within the 

procedures, and use different mitigation measures when necessary. In this 
respect, the Group is constantly enhancing and complementing the existing 

ICAAP process with an aim to assure their overall control and effective Risk 
Management on an ongoing basis. 

methods and processes in all Risk Management segments. Additionally, the 

Group is engaged in contributing to sustainable finance by incorporating 

Archibald Kremser 
CFO 

Andreas Burkhardt 
CRO

Petr Brunclík  
COO

Blaž Brodnjak 
CEO & CMO

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Annual Report 2020Statement of Non-financial Information

The Bank has changed the way it reports Environmental, Social, and 

Governance (ESG) matters, in order to better respond to its stakeholders 

needs. In line with Article 70.c of  the Companies Act (ZGD-1), the Bank 

reports on non-financial information separately from the NLB Group 

Annual Report 2020. The Bank’s disclosures of  non-financial information 

are prepared in a form of  the NLB Group Sustainability Report 2020, 

which accompanies the annual report and provides the first efforts in 

the direction of  a data-driven summary of  the Bank’s sustainability 

performance. The NLB Group Sustainability Report 2020 is published on 

the Bank’s website.

Further information on sustainability is available 

in the NLB Group Sustainability Report 2020.

Disclosure on Shares and 
Shareholders of  NLB

1. Information pursuant to the Companies Act 

(ZGD-1), Article 70, paragraph 6 

There are no restrictions other than those mentioned and those that are 

regulatory.

1.1. Structure of the Bank’s share capital

1.3. Qualifying holdings 

The Bank has issued only ordinary registered no-par value shares, the 

holders of  which have a voting right and the right to participate at the 

General Meeting of  the Bank’s shareholders, the pre-emptive right to 

This information is included in the chapter ‘Corporate Governance 
Statement of NLB.’ 

subscribe for new shares in case of  a share capital increase, the right to profit 

1.4. Securities carrying special controlling rights 

participation (dividends), the right to a share in the surplus in the event of  

liquidation or bankruptcy of  the Bank, and the right to be informed. All 

This information is included in the chapter ‘Corporate Governance 
Statement of NLB.’

shares belong to a single class and are issued in book-entry form. 

Information regarding the shareholder structure of  NLB (as at 31 December 
2020) is available under the title ‘Shareholder Structure of NLB’ in the 
chapter ‘Key Highlights.’

1.5. The employee share scheme, if used by the company, for 

shares to which the scheme relates and about the method 

of exercising control over this scheme, if the controlling 

rights are not exercised directly by employees 

The Remuneration policy for employees performing special work defines the 

1.2. All restrictions relating to the transfer of shares 

payments with financial instruments according to the applicable banking law 

and the restrictions on voting rights

(ZBan-2), however, due to the regulatory restrictions imposed by BoS, there 

The shares of  the Bank are freely transferable, subject to the provisions 

was no payout in 2020.

of  the Articles of  Association of  the Bank which require the approval of  

the Supervisory Board, namely for the transfer of  shares of  the Bank by 

1.6. Explanation regarding restrictions related to voting rights

which the acquirer, together with the shares held by the holder before such 

an acquisition and the shares held by third parties for the account of  the 

This information is included in the chapter ‘Corporate Governance 
Statement of NLB.’

acquirer, exceeds the share of  25% of  the Bank’s voting shares. Approval for 

the transfer of  shares is issued by the Supervisory Board.

1.7. All agreements among shareholders which are known 

to the company and could result in restrictions relating 

The Bank rejects the request for approval of  transfer shares if  the acquirer, 

to the transfer of securities or voting rights

together with the shares held by the acquirer before the acquisition and the 

The Bank is not aware of  such agreements.

shares held by third parties for the account of  the acquirer, exceeded the 

25% share of  the Bank with voting rights, increased by one share.

1.8. The company’s rules on the appointment or 

replacement of management and supervisory board 

Notwithstanding the provision mentioned in the first paragraph, approval 

members and changes of the articles of association

for the transfer of  shares is not required if  the acquirer of  the shares has 

acquired them on the account of  third parties, so that it is not entitled to 

This information is included in the chapter ‘Corporate Governance 
Statement of NLB.’

exercise voting rights from these shares at its sole discretion, while at the 

same time committing to the Bank, it will not exercise voting rights on the 

1.9. Authorisations given to management, particularly 

basis of  the instructions of  an individual third party for whose account it has 

authorisations to issue or purchase own shares

acquired the shares if, together with the instructions for voting, it does not 

receive a written guarantee from that person that this person has shares on 

This information is included in the chapter ‘Corporate Governance 
Statement of NLB.’

his own account and that this person is not, directly or indirectly, a holder of  

more than 25% of  the Bank’s voting rights.

1.10. All major agreements to which the company is a party and 

which take effect, are changed or cancelled following a change 

The acquirer who exceeds the share of  25% of  the Bank’s shares with 

in control over the company resulting from a bid, as laid down by 

voting rights, and does not require the issuance of  approval for the transfer 
of  shares, or does not receive the approval of  the Bank, may exercise the 

the Act governing M&A, and the effects of such agreements

There are no major agreements to which the Bank is a party, and which 

voting right from 25% of  the shares with the voting rights.

would take effect, be changed, or cancelled following a change in control 

over the Bank resulting from a bid. 

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Annual Report 20201.11. All agreements between the Bank and its management 

the Management Board of  NLB is entitled to compensation for early 

or supervision bodies or its employees which envisage 

termination of  his term of  office. The member of  the Management Board 

compensation if, due to a bid as laid down by the Act governing 

shall not be entitled to compensation for early termination of  the term of  

M&A, these persons resign, are dismissed without a well-

office if  he is employed in the Bank or in the Group after the termination 

founded reason, or their employment is terminated 

of  the term of  office. In the event of  resignation, the member of  the 

In line with the employment contracts of  the members of  the Management 

Management Board shall not be entitled to any compensation for early 

Board, in case the Supervisory Board recalls a member of  the Management 

discontinuation of  the term of  office, unless otherwise decided by the 

Board ‘for other business and economic reasons,’ such a member of  

Supervisory Board.

2. Number of shares held by members of the Supervisory Board and Management Board

Table 41: Number of shares held by members of Supervisory Board and Management Board (as at 31 December 2020)

Shares held as at 31 December 2020

Name of member of Supervisory Board

Primož Karpe

Andreas Klingen

David Eric Simon(i)

Peter Groznik(ii)

Gregor Rok Kastelic

Shrenik Dhirajlal Davda

Mark William Lane Richards

Verica Trstenjak

Sergeja Kočar

Bojana Šteblaj

Janja Žabjek Dolinšek

Name of member of Management Board

Blaž Brodnjak

Archibald Kremser

Andreas Burkhardt

Petr Brunclík

Number

936

1,198

582

1,210

—

—

—

—

—

—

—

1,400

691

451

278

%

0.005%

0.006%

0.003%

0.006%

—

—

—

—

—

—

—

0.007%

0.003%

0.002%

0.001%

(i) David Eric Simon holds 2,910 GDRs, which is equal to 582 shares (as 1 share represents 5 GDRs). 

(ii) Peter Groznik holds Bank’s shares indirectly through a company wholly owned by Peter Groznik.

Application of Double Tax Treaties

Events after the end 
of  the 2020 financial year

In January 2021, the Workers’ Council of  NLB elected Tadeja Žbontar 

Rems as member of  the Supervisory Board of  the Bank - representative of  

workers. Her term of  office shall run from 22 January 2021 and will last until 

the conclusion of  the Annual General Meeting of  NLB that decides on the 

allocation of  distributable profit for the fourth financial year after her election, 

counting the year in which she was appointed as the first one.

In January 2021, international independent the Top Employers Institute 

awarded the Bank with the prestigious certificate the ‘Top Employer’ for the 

6th consecutive year. 

From April 1, 2021, the Bank charges a monthly fee of  0.04% for average 

monthly balances of  customers assets above EUR 250,000 – the sum of  

balances on NLB Personal Accounts and Packages, NLB Savings Accounts, 

NLB Gradual Savings and NLB Term Deposits will be taken into account (at 

savings accounts, gradual savings and term deposits only opened after 27 July 

2020 will be considered).

On 10 March 2021 NLB has announced a Takeover Bid in the Republic of  

Serbia in accordance with applicable Serbian legislation for the acquisition 

of: (i) all remaining regular shares of  Komercijalna Banka, Beograd; ISIN 

RSKOBBE16946 at the point of  publishing not in NLB’s ownership 

(2,820,270 regular shares or 16.77% of  this class of  shares) at RSD 3,315.47 

per one share; and (ii) all priority shares of  Komercijalna Banka, Beograd; 

ISIN RSKOBBE19692 (373,510 priority shares or 100% of  this class of  

3. Stock option agreements 

the application of  a lower tax rate specified in the double tax treaty between 

(‘Bidding Period’) for 30 days, beginning from 11 March 2021.

If  the payee is not an intermediary, Slovenian tax authorities may approve 

shares) at 934.72 RSD per one share. Takeover Bid is open for acceptance 

The Bank has no stock option agreements in relation with listed shares.

provides certain information on the payee and a confirmation that the 

the RoS and the country of  residence of  the payee if  the Slovenian payer 

payee is a resident for taxation purposes in such a country, issued by the tax 

4. Dividend taxation

Withholding tax

authorities of  such a country.

Refund of Withholding Tax

A Slovenian payer is required to deduct and withhold the amount of  

If  the Slovenian tax was deducted and withheld at a higher tax rate than 

Slovenian corporate or personal income tax from dividend payments made 

it would be paid if  a Slovenian payer would make the dividend payment 

to the certain categories of  payees:

•  Individuals: 27.5%18
•  Intermediaries: 27.5%

•  Legal entities (other than Intermediaries): 15%

directly to such person as a payee or higher tax rate, than the one specified 

in the double tax treaty, the payee of  the dividend is entitled to the refund 

of  the overpaid tax. The tax refund is enforced by filing a claim to the 

Financial Administration of  the RoS.

Legal persons

There are some exemptions if dividends are paid 

Dividends with respect to the shares received by a legal person who is a 

to intermediaries and legal entities 

Slovenian resident are exempt from Slovenian corporate income tax (davek 

For the purposes of  Slovenian tax legislation, the GDR depositary will 

od dohodkov pravnih oseb).

qualify as an intermediary. Therefore, the dividends paid by the custodian 

to the GDR depositary will be subject to the deduction and withholding of  
Slovenian tax at the rate of  27.5 per cent. A holder, an owner of  a GDR or 

Individuals

The amount of  tax withheld from a dividend payment received by an 

a beneficial owner will be entitled, if  and to the extent applicable, to claim a 

individual constitutes the final amount of  Slovenian Personal Income Tax 

refund of  the withholding tax. 

(dohodnina) with respect to such a dividend payment.

18. The tax rate for individuals and intermediaries in amount of 27.5% applies from 1 January 2020 onwards.

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Annual Report 2020Bosnia and Herzegovina

76
20

submitted
clients

selected
clients

1 new client, as focus was on existing ones

Different industries - majority 
operates in production, sales, 
education and tourism

Serbia

#HelpFrame 
project

Due to its inherently 

sustainable nature, 

#HelpFrame project has 

become  the first NLB Group‘s 

ESG project that brings 

business value to our clients 

and also to whole NLB Group. 

The results of #HelpFrame 

project exceeded expectations 

– for the NLB Group and for 

our clients. So, this is not the 

end, rather the beginning of 

new era. The next phase will 

benefit from the experience 

and accomplishments 

achieved along the way 

and will start in spring 2021.

Slovenia

submitted
clients

171
83

selected
clients

43 new clients

37 different industries

Highest share from services,
tourism and agriculture

Montenegro

80
20

submitted
clients

selected
clients

2 new clients

15 different business activities

submitted
clients

115
30

selected
clients

17 new clients

15 different industries

Highest share from food production, 
transport and services

Kosovo

37
20

submitted
clients

selected
clients

5 new clients 

14 different business activities 

Mostly services, agriculture and trade

North Macedonia

223
101

6 new clients

submitted
clients

selected
clients

Different industries - majority from 
retail, catering and restaurant services

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Annual Report 2020Financial Report

95

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MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Contents

Independent auditor’s report 

Report on compliance with the ESEF Regulation 

Statement of management’s responsibility 

Income statement for the annual period ended 31 December 

Statement of comprehensive income for the annual period ended 31 December 

Statement of financial position as at 31 December 

Statement of changes in equity for the annual period ended 31 December 

Statement of cash flows for the annual period ended 31 December 

Notes to the financial statements 

1. General information 

2. Summary of significant accounting policies 

2.1. Statement of compliance 

2.2. Basis for presenting the financial statements 

2.3. Comparative amounts 

2.4. Consolidation 

2.5. Business combinations, goodwill and bargain purchases 

2.6. Investments in subsidiaries, associates and joint ventures 

2.7. A combination of entities or businesses under common control 

2.8. Foreign currency translation 

2.9. Interest income and expenses 

2.10. Fee and commission income 

2.11. Dividend income 

2.12. Financial instruments  

2.13. Allowances for financial assets 

2.14. Forborne loans 

2.15. Repossessed assets 

2.16. Offsetting 

2.17. Sale and repurchase agreements 

2.18. Property and equipment 

2.19. Intangible assets 

2.20. Investment properties 

2.21. Non-current assets and disposal groups classified as held for sale 

2.22. Accounting for leases 

2.23. Cash and cash equivalents  

2.24. Borrowings, deposits, and issued debt securities with characteristics of debt 

2.25. Other issued financial instruments with characteristics of equity 

2.26. Provisions 

2.27. Contingent liabilities and commitments 

2.28. Taxes 

2.29. Fiduciary activities 

2.30. Employee benefits 

2.31. Share capital 

2.32. Segment reporting 

2.33. Critical accounting estimates and judgments in applying accounting policies 

2.34. Implementation of the new and revised International Financial Reporting Standards  

3. Changes in subsidiary holdings 

4. Notes to the income statement 

4.1. Interest income and expenses 

4.2. Dividend income 

4.3. Fee and commission income and expenses 

4.4. Gains less losses from financial assets and liabilities not measured at fair value through profit or loss 

4.5. Gains less losses from financial assets and liabilities held for trading 

4.6. Gains less losses from non-trading financial assets mandatorily at fair value through profit or loss 

97

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4.7. Foreign exchange translation gains less losses 

4.8. Other net operating income 

4.9. Administrative expenses 

4.10. Cash contributions to resolution funds and deposit guarantee schemes 

4.11. Depreciation and amortisation 

4.12. Gains less losses from modification of financial assets 

4.13. Provisions 

4.14. Impairment charge 

4.15. Gains less losses from non-current assets held for sale 

4.16. Income tax  

4.17. Earnings per share 

5. Notes to the statement of financial position 

5.1. Cash, cash balances at central banks, and other demand deposits at banks 

5.2. Financial instruments held for trading 

5.3. Non-trading financial instruments measured at fair value through profit or loss 

5.4. Financial assets measured at fair value through other comprehensive income 

5.5. Derivatives for hedging purposes 

5.6. Financial assets measured at amortised cost 

5.7. Non-current assets held for sale  

5.8. Property and equipment 

5.9. Investment property 

5.10. Intangible assets 

5.11. Leases   

5.12. Investments in subsidiaries, associates and joint ventures 

5.13. Other assets 

5.14. Movements in allowance for the impairment of financial assets  

5.15. Financial liabilities, measured at amortised cost 

5.16. Provisions 

5.17. Deferred income tax 

5.18. Income tax relating to components of other comprehensive income 

5.19. Other liabilities 

5.20. Share capital 

5.21. Accumulated other comprehensive income and reserves 

5.22. Capital adequacy ratios 

5.23. Off-balance sheet liabilities 

5.24. Funds managed on behalf of third parties 

6. Risk management  

6.1. Credit risk management 

6.2. Market risk 

6.2.1. Currency risk (FX)  

6.2.2. Managing market risks in the trading book  

6.2.3. Interest rate risk  

6.3. Liquidity risk  

6.4. Management of non-financial risks 

6.5. Fair value hierarchy of financial and non-financial assets and liabilities 

6.6. Offsetting financial assets and financial liabilities 

7. Analysis by segment for NLB Group 

8. Related-party transactions 

9. Events after the reporting date 

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Annual Report 2020Independent auditor’s report

97

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 202098

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 202099

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Report on compliance with the ESEF Regulation

100

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Statement of management’s responsibility

Income statement for the annual period ended 31 December

The Management Board hereby confirms its responsibility for preparing 

The Management Board also confirms that the appropriate accounting 

the consolidated financial statements of  NLB Group and the financial 

policies were consistently applied, and that the accounting estimates were 

statements of  NLB for the year ending on 31 December 2020, and for the 

prepared according to the principles of  prudence and good management. 

accompanying accounting policies and notes to the financial statements. 

The Management Board further confirms that the financial statements of  

NLB Group and NLB, together with the accompanying notes, have been 

The Management Board is responsible for the preparation and fair 

prepared on a going-concern basis for NLB Group and NLB, and in line 

presentation of  these financial statements in accordance with the 

with valid legislation and the International Financial Reporting Standards as 

International Financial Reporting Standards as adopted by the European 

adopted by the European Union. 

Union, and with the requirements of  the Slovenian Companies Act and the 

Banking Act so as to give a true and fair view of  the financial position of  

The Management Board is also responsible for appropriate accounting 

NLB Group and NLB as at 31 December 2020, and their financial results 

practices, the adoption of  appropriate measures for safeguarding assets, and 

and cash flows for the year then ended.

the prevention and identification of  fraud and other irregularities or illegal 

acts.

Management Board of NLB

Archibald Kremser 
CFO 

Andreas Burkhardt 
CRO

Petr Brunclík  
COO

Blaž Brodnjak 
CEO & CMO

Interest income, using the effective interest method

Interest income, not using the effective interest method

Interest and similar income

Interest and similar expense

Net interest income

Dividend income

Fee and commission income

Fee and commission expense

Net fee and commission income

Gains less losses from financial assets and liabilities not 
measured as at fair value through profit or loss

Gains less losses from financial assets and liabilities held for trading

Gains less losses from non-trading financial assets 
mandatorily at fair value through profit or loss

Fair value adjustments in hedge accounting

Foreign exchange translation gains less losses

Net gains or losses on derecognition of investments 
in subsidiaries, associates and joint ventures

Gains less losses on derecognition of non-financial assets

Other net operating income 

Administrative expenses

Cash contributions to resolution funds and deposit guarantee schemes

Depreciation and amortisation

Gains less losses from modification of financial assets

Provisions for credit losses

Provisions for other liabilities and charges

Impairment of financial assets

Impairment of non-financial assets

Negative goodwill

Share of profit from investments in associates and joint 
ventures (accounted for using the equity method)

Gains less losses from non-current assets held for sale

Profit before income tax

Income tax

Profit for the year

Attributable to owners of the parent

Attributable to non-controlling interests

Notes

4.1.

4.1.

4.2.

4.3.

4.3.

4.4.

4.5.

4.6.

5.5.a)

4.7.

4.8.

4.9.

4.10.

4.11.

4.12.

4.13.

4.13.

4.14.

4.14.

5.12.b)

5.12.d)

4.15.

4.16.

NLB Group

NLB

in EUR thousands

2020

347,639

7,549

355,188

(55,615)

299,573

111

232,432

(62,152)

170,280

17,689

9,794

6,598

720

739

(471)

1,300

7,549

2019

357,412

7,406

364,818

(46,331)

318,487

208

234,979

(64,640)

170,339

4,643

10,465

18,765

(555)

706

(111)

3,355

7,851

2020

167,616

7,488

175,104

(36,217)

138,887

6,259

136,691

(32,234)

104,457

16,970

4,741

6,815

720

(1,108)

-

12

2019

175,598

7,310

182,908

(24,782)

158,126

71,231

137,898

(33,943)

103,955

4,512

3,335

16,289

(555)

396

(1)

432

5,794

4,544

(262,226)

(274,014)

(162,613)

(173,098)

(16,674)

(31,715)

(3,577)

(482)

(8,077)

(61,799)

(996)

137,858

874

10,853

277,921

(5,165)

272,756

269,707

3,049

(16,223)

(30,964)

(182)

(312)

(11,135)

13,630

(3,177)

-

4,197

(576)

215,397

(13,579)

201,818

193,576

8,242

(7,103)

(17,848)

-

599

(7,645)

(9,633)

(685)

-

-

35,234

113,853

99

113,952

(7,034)

(18,046)

-

368

(5,586)

16,661

2,795

-

-

(578)

177,746

(1,597)

176,149

113,952

176,149

-

5.7

-

8.8

Earnings per share/diluted earnings per share (in EUR per share)

4.17.

13.5

9.7

The notes are an integral part of  these financial statements.

101

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Statement of comprehensive income  

for the annual period ended 31 December

Statement of financial position as at 31 December

in EUR thousands

Notes

31 Dec 2020

31 Dec 2019

31 Dec 2020

31 Dec 2019

NLB Group

NLB

in EUR thousands

NLB Group

NLB

Notes

2020

2019

2020

Net profit for the year after tax

Other comprehensive income after tax

Items that will not be reclassified to income statement

Actuarial gains/(losses) on defined benefit pensions plans

Fair value changes of equity instruments measured at 
fair value through other comprehensive income

Share of other comprehensive income/(losses) of 
entities accounted for using the equity method

5.4.c)

Income tax relating to components of other comprehensive income

5.18.

Items that have been or may be reclassified 
subsequently to income statement

Foreign currency translation

Translation gains/(losses) taken to equity

Debt instruments measured at fair value 
through other comprehensive income

Valuation gains/(losses) taken to equity

5.4.c)

272,756

(2,147)

878

3,809

(41)

(534)

(703)

(703)

6,555

7,733

Transferred to income statement

4.4., 4.14.

(1,178)

Share of other comprehensive income/(losses) of 
entities accounted for using the equity method

Income tax relating to components of other comprehensive income

5.18.

Total comprehensive income for the year after tax

Attributable to owners of the parent

Attributable to non-controlling interests

The notes are an integral part of  these financial statements.

(11,026)

(1,085)

270,609

266,907

3,702

201,818

19,040

(1,777)

284

1,233

(146)

1,299

1,299

13,129

16,526

(3,397)

8,440

(3,422)

220,858

212,266

8,592

113,952

3,817

700

202

-

(171)

-

-

3,810

7,522

(3,712)

-

(724)

117,769

117,769

-

2019

176,149

4,446

(1,523)

213

-

104

-

-

6,977

11,202

(4,225)

-

(1,325)

180,595

180,595

-

Cash, cash balances at central banks, and 
other demand deposits at banks

Financial assets held for trading

Non-trading financial assets mandatorily 
at fair value through profit or loss

Financial assets measured at fair value 
through other comprehensive income

Financial assets measured at amortised cost

 - debt securities

 - loans and advances to banks

 - loans and advances to customers

 - other financial assets

Derivatives - hedge accounting

Fair value changes of the hedged items in 
portfolio hedge of interest rate risk

Investments in subsidiaries

Investments in associates and joint ventures

Tangible assets

Property and equipment

Investment property

Intangible assets

Current income tax assets

Deferred income tax assets

Other assets

Non-current assets held for sale

Total assets

Financial liabilities held for trading

Financial liabilities measured at fair value through profit or loss

Financial liabilities measured at amortised cost

 - deposits from banks and central banks

 - borrowings from banks and central banks

 - due to customers

 - borrowings from other customers

 - subordinated liabilities

 - other financial liabilities

Derivatives - hedge accounting

Provisions

Current income tax liabilities

Deferred income tax liabilities

Other liabilities

Total liabilities

Equity and reserves attributable to owners of the parent

Share capital

Share premium

Accumulated other comprehensive income

Profit reserves

Retained earnings 

Non-controlling interests

Total equity

Total liabilities and equity

The notes are an integral part of  these financial statements.

5.1.

5.2.a)

5.3.a)

5.4.

5.6.a)

5.6.b)

5.6.c)

5.6.d)

5.5.b)

5.5.c)

5.12.a)

5.12.c)

5.8.a)

5.9.

5.10.

5.17.

5.13.

5.7.a)

5.2.b)

5.3.b)

5.15.a)

5.15.b)

5.15.a)

5.15.b)

5.15.c)

5.15.d)

5.5.b)

5.16.

5.17.

5.19.

5.20.

5.21.a)

5.21.b)

5.21.a)

3,961,812

2,101,346

2,261,533

1,292,211

84,855

42,393

24,038

25,359

18,831

35,106

24,085

23,287

3,514,290

2,141,428

1,716,351

1,656,657

1,503,087

197,005

9,619,860

113,138

-

13,844

-

7,988

1,653,848

93,403

7,589,724

97,415

788

8,991

-

7,499

249,117

195,605

54,842

61,668

4,369

31,789

97,140

8,658

52,316

39,542

6,284

29,500

63,811

43,191

1,277,880

158,320

4,564,178

54,503

-

13,844

749,060

1,662

91,675

8,300

28,105

1,923

29,214

11,664

4,454

1,485,166

144,352

4,568,599

67,279

788

8,991

351,883

1,366

89,904

9,303

25,980

5,463

29,569

11,142

5,532

19,565,855

14,174,088

11,026,603

9,801,557

15,485

-

72,633

158,225

17,903

7,998

42,840

170,385

16,397,167

11,612,317

91,560

288,321

207,300

61,161

125,059

1,002

4,475

20,427

64,458

210,569

158,484

49,507

88,414

2,271

2,833

15,212

17,442,815

12,443,191

200,000

871,378

21,127

13,522

846,762

1,952,789

170,251

2,123,040

19,565,855

200,000

871,378

26,493

13,522

574,489

1,685,882

45,015

1,730,897

14,174,088

15,500

-

41,635

143,464

8,850,755

13

288,321

101,273

61,161

63,790

-

-

9,697

9,575,609

200,000

871,378

24,102

13,522

341,992

17,892

7,746

89,820

161,564

7,760,737

2,537

210,569

98,342

49,507

60,384

-

-

9,234

8,468,332

200,000

871,378

20,285

13,522

228,040

1,450,994

1,333,225

-

1,450,994

11,026,603

-

1,333,225

9,801,557

102

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020The Management Board has authorised for issue the financial statements 

and the accompanying notes.

Archibald Kremser 
CFO 

Andreas Burkhardt 
CRO

Petr Brunclík  
COO

Blaž Brodnjak 
CEO & CMO

Ljubljana, 23 March 2021

Statement of changes in equity  

for the annual period ended 31 December

Accumulated other 
comprehensive income

Fair value 
reserve of 
financial 
assets 
measured 
at FVOCI

Foreign 
currency 
translation 
reserve

Share  
capital

Share 
premium

Other

Profit 
reserves

Retained 
earnings 

Equity 
attributable 
to owners of 
the parent

Equity 
attributable 
to non-
controlling 
interests

Total  
equity

in EUR thousands

5.20.

5.21.a)

5.21.b)

5.21.b)

5.21.b)

5.21.a)

NLB Group

Notes

Balance as at 1 January 2020

200,000

871,378

47,880

(17,055)

(4,332)

13,522

574,489

1,685,882

45,015

1,730,897

- Net profit for the year

- Other comprehensive income

Total comprehensive income after tax

Acquisition of subsidiaries 

Transfer of fair values reserve

-

-

-

-

-

-

-

-

-

-

-

(2,833)

(2,833)

-

(2,551)

-

(669)

(669)

-

-

-

702

702

-

(15)

-

-

-

-

-

269,707

269,707

3,049

272,756

-

(2,800)

653

(2,147)

269,707

266,907

3,702

270,609

-

2,566

-

-

121,534

121,534

-

-

Balance as at 31 December 2020

200,000

871,378

42,496

(17,724)

(3,645)

13,522

846,762

1,952,789

170,251

2,123,040

Accumulated other 
comprehensive income

Fair value 
reserve of 
financial 
assets 
measured 
at FVOCI

Foreign 
currency 
translation 
reserve

Share  
capital

Share 
premium

Other

Profit 
reserves

Retained 
earnings 

Equity 
attributable 
to owners of 
the parent

Equity 
attributable 
to non-
controlling 
interests

Total  
equity

in EUR thousands

5.20.

5.21.a)

5.21.b)

5.21.b)

5.21.b)

5.21.a)

NLB Group

Notes

Balance as at 1 January 2019

200,000

871,378

28,702

(18,275)

(2,604)

13,522

523,493

1,616,216

41,228

1,657,444

- Net profit for the year

- Other comprehensive income

Total comprehensive income after tax

Dividends paid

Transfer of actuarial gains

-

-

-

-

-

-

-

-

-

-

-

-

-

19,178

1,220

(1,708)

19,178

1,220

(1,708)

-

-

-

-

-

(20)

-

-

-

-

-

193,576

193,576

8,242

201,818

-

18,690

350

19,040

193,576

212,266

8,592

220,858

(142,600)

(142,600)

(4,805)

(147,405)

20

-

-

-

Balance as at 31 December 2019

200,000

871,378

47,880

(17,055)

(4,332)

13,522

574,489

1,685,882

45,015

1,730,897

103

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020 
Accumulated other 
comprehensive income

in EUR thousands

Statement of cash flows for the annual period ended 31 December

NLB

Notes

Share  
capital

Share  
premium

Fair value 
reserve of 
financial assets 
measured 
at FVOCI

5.20.

5.21.a)

5.21.b)     

Balance as at 1 January 2020

200,000

871,378

24,444

- Net profit for the year

- Other comprehensive income

Total comprehensive income after tax

-

-

-

-

-

-

-

3,250

3,250

Other

5.21.b)

(4,159)

-

567

567

Profit  
reserves

Retained 
earnings 

Total  
equity

5.21.a)

5.20.

13,522

228,040

1,333,225

-

-

-

113,952

113,952

-

3,817

113,952

117,769

CASH FLOWS FROM OPERATING ACTIVITIES

Interest received

Interest paid

Dividends received

Fee and commission receipts

Fee and commission payments

Realised gains from financial assets and financial liabilities 
not at fair value through profit or loss

Net gains/(losses) from financial assets and liabilities held for trading

Balance as at 31 December 2020

200,000

871,378

27,694

(3,592)

13,522

341,992

1,450,994

Payments to employees and suppliers

in EUR thousands

Other receipts

Other payments

Income tax (paid)/received

Accumulated other 
comprehensive income

NLB

Notes

Share  
capital

Share  
premium

Fair value 
reserve of 
financial assets 
measured 
at FVOCI

5.20.

5.21.a)

5.21.b)     

Balance as at 1 January 2019

200,000

871,378

18,620

- Net profit for the year

- Other comprehensive income

Total comprehensive income after tax

Dividends paid

-

-

-

-

-

-

-

-

-

5,824

5,824

-

Other

5.21.b)

(2,781)

-

(1,378)

(1,378)

-

Profit  
reserves

Retained 
earnings 

Total  
equity

5.21.a)

5.20.

13,522

194,491

1,295,230

-

-

-

-

176,149

176,149

-

4,446

176,149

180,595

(142,600)

(142,600)

Cash flows from operating activities before 
changes in operating assets and liabilities

(Increases)/decreases in operating assets

Net (increase)/decrease in trading assets

Net (increase)/decrease in non-trading financial assets 
mandatorily at fair value through profit or loss

Net (increase)/decrease in financial assets measured at 
fair value through other comprehensive income

Net (increase)/decrease in loans and receivables measured at amortised cost

Net (increase)/decrease in other assets

Increases/(decreases) in operating liabilities

Net increase/(decrease) in deposits and borrowings measured at amortised cost

Net increase/(decrease) in other liabilities

Net cash flows from operating activities

Balance as at 31 December 2019

200,000

871,378

24,444

(4,159)

13,522

228,040

1,333,225

CASH FLOWS FROM INVESTING ACTIVITIES

The notes are an integral part of  these financial statements.

Receipts from investing activities

Proceeds from sale of property, equipment, and investment property

Proceeds from sale of subsidiaries

Proceeds from non-current assets held for sale

Proceeds from disposals of debt securities measured at amortised cost

Payments from investing activities

Purchase of property, equipment, and investment property

Purchase of intangible assets

Purchase of subsidiaries, net of cash acquired and increase in subsidiaries' equity

5.12.b)

Increase in associates and joint ventures' equity

Purchase of debt securities measured at amortised cost

Net cash flows from investing activities

CASH FLOWS FROM FINANCING ACTIVITIES

Proceeds from financing activities

Issue of subordinated debt

Payments from financing activities

Dividends paid

Repayments of subordinated debt

Net cash flows from financing activities

Effects of exchange rate changes on cash and cash equivalents

Net increase/(decrease) in cash and cash equivalents

Cash and cash equivalents at beginning of year

Cash and cash equivalents at end of year

The notes are an integral part of  these financial statements.

5.15.c)

5.15.c)

NLB Group

Notes

2020

2019

372,903

(52,921)

787

232,607

(65,728)

17,993

10,919

(260,301)

13,642

(20,629)

(6,645)

242,627

407,372

(44,062)

2,985

232,860

(68,000)

4,644

10,776

(265,572)

18,378

(23,126)

(34,225)

242,030

NLB

2020

207,188

(31,881)

6,261

133,743

(32,972)

17,274

5,634

in EUR thousands

2019

228,618

(21,335)

71,229

134,530

(34,041)

4,513

4,072

(164,600)

(170,530)

8,627

(9,490)

3,779

143,563

7,859

(11,375)

(23,283)

190,257

(366,831)

(575,987)

(105,859)

(229,476)

1,838

(12,667)

44,214

29,084

1,838

(12,564)

44,214

25,948

(150,006)

(250,506)

(77,098)

(126,152)

(207,260)

1,264

1,338,820

1,338,633

187

1,214,616

478,251

5,341

-

39,078

433,832

108,232

(27,626)

(15,020)

452,770

(326)

(411,170)

12,391

1,067,045

1,067,440

(395)

733,088

251,424

6,556

8

269

244,591

(500,106)

(19,257)

(13,311)

-

-

(301,566)

586,483

(467,538)

(248,682)

119,222

119,222

(45,000)

-

(45,000)

74,222

(2,176)

1,875,321

2,263,267

4,136,412

208,321

208,321

(162,246)

(147,244)

(15,002)

46,075

3,693

530,481

1,729,093

2,263,267

(18,357)

(173,964)

322

1,044,033

1,044,297

(264)

478

679,366

679,366

-

1,081,737

640,147

402,729

2,258

-

39,078

361,393

(602,939)

(15,089)

(10,663)

(397,729)

(326)

(179,132)

(200,210)

119,222

119,222

(45,000)

-

(45,000)

74,222

(2,080)

955,749

1,308,122

2,261,791

224,834

3,684

3,437

269

217,444

(448,106)

(10,787)

(9,125)

(1,744)

-

(426,450)

(223,272)

208,321

208,321

(142,600)

(142,600)

-

65,721

1,189

482,596

824,337

1,308,122

104

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Statement of cash flows for the annual period ended 31 December

Notes to the financial statements

NLB Group

NLB

in EUR thousands

1. General information

2.2. Basis for presenting the financial statements

The financial statements have been prepared on a going-concern basis, 

Notes

2020

2019

2020

2019

Nova Ljubljanska banka d.d. Ljubljana (hereinafter: ‘NLB’) is a Slovenian 

under the historical cost convention as modified by the revaluation of  

Cash and cash equivalents comprise:

Cash, cash balances at central banks, and other demand deposits at banks

5.1.

3,962,686

2,101,871

2,261,791

1,292,345

Loans and advances to banks with original maturity up to three months

Debt securities measured at amortised cost with 
original maturity up to three months

Debt securities measured at fair value through other comprehensive 
income with original maturity up to three months

146,223

-

85,369

10,007

27,503

66,020

-

-

-

5,770

10,007

-

Total

4,136,412

2,263,267

2,261,791

1,308,122

joint-stock entity providing universal banking services. NLB Group consists 

financial assets measured at fair value through other comprehensive income, 

of  NLB and its subsidiaries located in nine countries, mainly in Slovenia 

financial assets and financial liabilities at fair value through profit or loss, 

and the SEE market. Information on NLB Group’s structure is disclosed in 

including all derivative contracts, hedged items in fair value hedge accounting 

note 5.12. Information on other related party relationships of  NLB Group is 

relationships, non-current assets held for sale and investment property.

provided in note 8.

The preparation of  financial statements in accordance with the IFRS 

NLB is incorporated and domiciled in Slovenia. The address of  its 

requires the use of  estimates and assumptions that affect the reported 

registered office is Trg Republike 2, Ljubljana. NLB’s shares are listed on 

amounts of  assets and liabilities, the disclosure of  contingent assets and 

the Ljubljana Stock Exchange, and the global depositary receipts (‘GDR’), 

liabilities on the date of  the financial statements, and the reported amounts 

representing ordinary shares of  NLB, are listed on the London Stock 

of  revenue and expenses during the reporting period. Although these 

Exchange. Five GDRs represent one share of  NLB.

estimates are based on management’s best knowledge of  current events 

As at 31 December 2020 and as at 31 December 2019, the largest 

Accounting estimates and underlying assumptions are reviewed on an 

shareholder of  NLB with significant influence is the Republic of  Slovenia, 

ongoing basis. Revisions of  accounting estimates are recognised in the 

and activities, actual results may ultimately differ from those estimates. 

owning 25.00% plus one share.

period in which the estimate is revised. Critical accounting estimates and 

judgements in applying accounting policies are disclosed in note 2.33.

All amounts in the financial statements and in the notes to the financial 

statements are expressed in thousands of  euros unless otherwise stated.

This document contains both, the separate financial statements of  NLB and 

2. Summary of significant accounting policies

the consolidated financial statements of  NLB Group. Presented accounting 

policies apply to both sets of  financial statements, with exception of  

policies described in notes 2.4. and 2.5. which apply only to consolidated 

The principal accounting policies adopted for the preparation of  the 

financial statements and policies described in note 2.6., where differences 

separate and consolidated financial statements are set out below. The 

in accounting treatment for investments in subsidiaries, associated and 

policies have been consistently applied to all the years presented, except 

joint ventures between separate and consolidated financial statements are 

for changes in accounting policies resulting from the application of  new 

described. Data relating to separate financial statements is marked ‘NLB’, 

standards or changes to standards.

while data relating to consolidated financial statements is marked ‘NLB 

2.1. Statement of compliance

Group.’

The principal accounting policies applied in the preparation of  the separate 

2.3. Comparative amounts

and consolidated financial statements were prepared in accordance with 

Except when a standard or an interpretation permits or requires otherwise, 

the International Financial Accounting Standards (hereinafter: ‘the 

all amounts are reported or disclosed in comparative amounts. Where IAS 

IFRS’) as adopted by the European Union (hereinafter: ‘EU’). Additional 

8 applies, comparative figures have been adjusted to conform to the changes 

requirements under the national legislation are included where appropriate.

in presentation in the current year. 

The separate and consolidated financial statements are comprised of  the 

Compared to the presentation of  the financial statements for the year ended 

income statement and statement of  comprehensive income, the statement of  

31 December 2019, the schemes for presentation of  the Income Statement 

financial position, the statement of  changes in equity, the statement of  cash 

changed due to changed schemes prescribed by the Bank of  Slovenia. 

flows, significant accounting policies, and the notes.

Comparative amounts have been adjusted to reflect these changes in the 

presentation.

Cash contributions to resolution funds and deposit guarantee schemes

-

(16.223)

(16.223)

-

(7.034)

Other operating income

Other operating expenses

Other net operating income

Administrative expenses

16.270

(28.214)

-

-

(16.270)

8.508

28.214

(12.347)

-

-

-

7.851

7.851

-

4.544

(270.442)

(274.014)

(3.572)

(171.749)

(173.098)

105

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

31 Dec 2019

Net gains or losses on derecognition of investments 
in subsidiaries, associates and joint ventures

Gains less losses from non-current assets held for sale

NLB Group

NLB

in EUR thousands

Old 
presentation

Current 
presentation

Change

Old 
presentation

Current 
presentation

Change

-

(687)

(111)

(576)

(111)

111

-

(579)

(1)

(578)

(1)

1

(7.034)

(8.508)

12.347

4.544

(1.349)

Annual Report 2020The effects from derecognition of  investments in subsidiaries, associates and 

relevant share acquired of  the carrying value of  net assets of  the subsidiary 

held immediately before the acquisition date over the net amounts of  the 

2.7. A combination of entities or businesses under common control

joint ventures (outside the scope of  IFRS 5 measurement requirements) are 

is deducted from the equity. Gains or losses on sales to non-controlling 

identifiable assets acquired, as well as the liabilities assumed. Any negative 

A merger of  entities within NLB Group is a business combination involving 

included in the income statement as a separate item; before changing the 

interests are recorded in the equity. For sales to non-controlling interests, the 

amount, a gain on a bargain purchase (or ‘negative goodwill’), is recognised 

entities under common control. For such mergers, members of  NLB Group 

schemes, the effects were disclosed under the item titled ‘Net gains or losses 

differences between any proceeds received and the relevant share of  non-

in profit or loss after management reassesses whether it has identified all the 

apply merger accounting principles, and use the carrying amounts of  

from non-current assets held for sale.’

controlling interests are also recorded in the equity. All effects are presented 

assets acquired and all the liabilities and contingent liabilities assumed and 

merged entities as reported in the consolidated financial statements. No 

in the item ‘Equity Attributable to Non-controlling Interest.’ 

reviews the appropriateness of  their measurement.

goodwill is recognised on mergers of  NLB Group entities.

Costs associated with cash contributions to resolution funds and deposit 

guarantee schemes are included in the income statement as a separate item; 

2.5. Business combinations, goodwill and bargain purchases

Goodwill is tested annually for impairment. For the purpose of  impairment 

Mergers of  entities within NLB Group do not affect the consolidated 

before changing the schemes, those costs were included under the item 

NLB Group accounts for business combinations using the acquisition 

testing, goodwill arising from a business combination is, from the acquisition 

financial statements.

‘Other operating expenses.’

method when the acquired set of  activities and assets meets the definition of  

date, allocated to the Group’s cash-generating units (CGUs) or groups of  

a business and control is transferred to the Group. In determining whether 

CGUs that are expected to benefit from the synergies of  the combination. 

2.8. Foreign currency translation

Expenses related to taxes, compulsory public levies, membership fees and 

a particular set of  activities and assets is a business, the Group assesses 

Where goodwill has been allocated to a cash-generating unit (CGU) and 

Functional and presentation currency

similar fees are recognised under the item ‘Administrative expenses’; before 

whether the set of  assets and activities acquired includes, at a minimum, an 

part of  the operation within that unit is disposed of, the goodwill associated 

Items included in the financial statements of  each of  NLB Group’s entities 

changing those expenses were disclosed under the item ‘Other operating 

input and substantive process and whether the acquired set has the ability 

with the disposed operation is included in the carrying amount of  the 

are measured using the currency of  the primary economic environment 

expenses.’ 

to produce outputs. The acquired process is considered substantive if  it is 

operation when determining the gain or loss on disposal. Goodwill disposed 

in which the entity operates (i.e., the functional currency). The financial 

critical to the ability to continue producing outputs; and the inputs acquired 

in these circumstances is measured based on the relative values of  the 

statements are presented in euros, which is NLB Group’s presentation 

‘Other operating income’ and ‘Other operating expenses’ are included 

include an organised workforce with the necessary skills, knowledge, or 

disposed operation and the portion of  the cash-generating unit retained.

currency. 

under the item ‘Other net operating income’; before changing the schemes, 

experience to perform that process or it significantly contributes to the 

those items were reported on a separate line item in the income statement.

ability to continue producing outputs and is considered unique or scarce or 

The goodwill of  associates and joint ventures is included in the carrying 

Transactions and balances

2.4. Consolidation

continue producing outputs. 

In the consolidated financial statements (NLB Group), subsidiaries which 

cannot be replaced without significant cost, effort, or delay in the ability to 

value of  investments. 

In a business combination achieved in stages, NLB Group remeasures its 

exchange gains and losses resulting from the settlement of  such transactions, 

Foreign currency transactions are translated into the functional currency 

at the exchange rates prevailing at the dates of  the transactions. Foreign 

are directly or indirectly controlled by NLB have been fully consolidated. 

The consideration transferred is measured at the fair value of  the assets 

previously held equity interest in the acquiree at its acquisition-date fair 

and from the translation of  monetary assets and liabilities denominated in 

Subsidiaries are consolidated from the date on which effective control is 

transferred, equity interest issued, liabilities incurred or assumed, including 

value and recognises the resulting gain or loss, if  any, in profit or loss.

foreign currencies, are recognised in the income statement, except when 

transferred to NLB Group. 

the fair value of  assets or liabilities from contingent consideration 

deferred in other comprehensive income as qualifying cash flow hedges. 

arrangements and fair value of  any pre-existing equity interest in subsidiary. 

2.6. Investments in subsidiaries, associates and joint ventures

NLB controls an entity when all three elements of  control are met: 

However, this excludes amounts related to the settlement of  pre-existing 

In the separate financial statements (NLB), investments in subsidiaries, 

Translation differences resulting from changes in the amortised cost of  

•  it has power over the entity; 

such as advisory, legal, valuation, and similar professional services are also 

Dividends from subsidiaries, joint ventures, or associates are recognised in 

assets and measured at fair value through other comprehensive income are 

•  it is exposed or has rights to variable returns from its involvement with the 

recognised in profit or loss. Transaction costs incurred for issuing equity 

the income statement when NLB’s right to receive the dividend has been 

recognised in the income statement. 

relationships which are recognised in profit or loss. Acquisition-related costs 

associates and joint ventures are accounted for with the cost method. 

monetary items denominated in foreign currency and classified as financial 

entity; and 

instruments are deducted from the equity, and all other transaction costs 

established.

•  it has the ability to use its power over the entity to affect the amount of  

associated with the acquisition are expensed. 

Translation differences on non-monetary items, such as equity instruments 

the entity’s returns. 

In the consolidated financial statements, investments in associates are 

at fair value through profit or loss, are reported as part of  the fair value gain 

NLB reassesses whether it controls an entity if  facts and circumstances 

are, with limited exceptions, measured initially at their fair values at the 

undertakings in which NLB Group holds between 20% and 50% of  the 

items, such as equity instruments classified as financial assets, measured 

indicate there are changes to one or more of  the three elements of  control. 

acquisition date.

voting rights, and over which NLB Group exercises significant influence, but 

at fair value through other comprehensive income, are included together 

If  the loss of  control of  a subsidiary occurs, the subsidiary is no longer 

does not have control.

consolidated from the date that the control ceases. 

A contingent consideration classified as equity is not remeasured and 

with valuation reserves in the valuation (losses)/gains taken to other 

comprehensive income and accumulated in the equity. 

Identifiable assets acquired and liabilities assumed in a business combination 

accounted for using the equity method of  accounting. These are generally 

or loss in the income statement. Translation differences on non-monetary 

Where necessary, the accounting policies of  subsidiaries have been amended 

consideration classified as an asset or liability that is a financial instrument 

joint control, as established by contractual agreement. In the consolidated 

Gains and losses resulting from foreign currency purchases and sales for 

to ensure consistency with the policies adopted by NLB. The financial 

and within the scope of  IFRS 9 Financial Instruments, is measured at fair 

financial statements, investments in joint ventures are accounted for using 

trading purposes are included in the income statement as gains less losses 

statements of  consolidated subsidiaries are prepared as at the parent entity’s 

value at each reporting date and changes in fair value are recognised in the 

the equity method of  accounting.

from financial assets and liabilities held for trading.

reporting date. Non-controlling interests are disclosed in the consolidated 

statement of  profit or loss in accordance with IFRS 9. Other contingent 

statement of  changes in equity. Non-controlling interest is that part of  the 

consideration that is not within the scope of  IFRS 9 is measured at fair value 

NLB Group’s share of  its associates’ and joint ventures’ post-acquisition 

NLB Group entities

its subsequent settlement is accounted for within equity. A contingent 

Joint ventures are those entities over whose activities NLB Group has 

net results, and of  the equity of  a subsidiary, attributable to interests which 

at each reporting date and changes in fair value are recognised in profit or 

profits or losses is recognised in the consolidated income statement, and its 

share of  other comprehensive income is recognised in other comprehensive 

income. The cumulative post-acquisition movements are adjusted against 

presentation currency as follows:

The financial statements of  all NLB Group entities that have a functional 
currency different from the presentation currency are translated into the 

NLB does not own, either directly or indirectly. NLB Group measures non-

loss. 

controlling interest on a transaction-by-transaction basis, either at fair value, 

or by the non-controlling interest’s proportionate share of  net assets of  the 

For each business combination, NLB Group elects whether to measure 

the carrying amount of  the investment. When NLB Group’s share of  losses 

acquiree.

the non-controlling interests in the acquiree at fair value or at the present 

in an associate and joint venture equals or exceeds its interest in the associate 

•  assets and liabilities for each statement of  financial position presented are 

ownership instruments’ proportionate share in the recognised amounts 

and joint venture, including any other unsecured receivables, NLB Group 

translated at the closing rate on the reporting date;

Inter-company transactions, balances, and unrealised gains on transactions 

of  the acquiree’s identifiable net assets at the date of  acquisition. All 

does not recognise further losses unless it has incurred obligations or made 

•  income and expenses for each income statement are translated at average 

between NLB Group entities are eliminated. Unrealised losses are also 

other components of  non-controlling interests are measured at their 

payments on behalf  of  the associate and joint venture. NLB Group resumes 

exchange rates; and

eliminated unless the transaction provides evidence of  impairment of  the 

acquisition-date fair values, unless another measurement basis is required by 

recognising its share of  those profits only after its share of  the profits equals 

•  components of  equity are translated at the historical rate.

asset transferred.

IFRSs. 

the share of  losses not recognised (note 5.12.c).

NLB Group treats transactions with non-controlling interests as transactions 

Goodwill is measured as the excess of  the aggregate of  the consideration 

NLB Group’s subsidiaries, associates and joint ventures are presented in 

Goodwill and fair value adjustments arising from the acquisition of  a foreign 
entity are treated as assets and liabilities of  the foreign entity and translated 

with equity owners of  NLB Group. For purchases of  subsidiaries from non-

transferred measured at fair value, the amount of  any non-controlling 

note 5.12.

at the closing rate. 

controlling interests, the difference between any consideration paid and the 

interest in the acquiree, and the fair value of  an interest in the acquiree 

106

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020In the consolidated financial statements, exchange differences arising from 

provided at a point in time. When service is provided over time, 

losses, and impairment are recognised separately in the income statement. 

and losses are recognised in the line item ‘Gains less losses from financial 

the translation of  the net investment in foreign operations are recognised in 

consideration is invoiced and due in line with contractual provisions. 

Other net gains and losses are recognised in other comprehensive income, 

assets and liabilities not classified at fair value through profit or loss.’ Gains 

other comprehensive income. When control over a foreign operation is lost, 

until the instrument is derecognised. At derecognition of  the debt financial 

and losses on disposals of  financial liabilities designated as measured at fair 

the previously recognised exchange differences on translations to a different 

The Group has generally concluded that it is the principal in its revenue 

instrument, the cumulative gains and losses previously recognised in other 

value through profit or loss are also presented separately from those held for 

presentation currency are reclassified from other comprehensive income to 

arrangements because it typically controls the services before transferring 

comprehensive income are reclassified to the income statement under line 

trading.

profit and loss for the year. On the partial disposal of  a subsidiary without 

them to the customer.

item ‘Gains less losses from financial assets and liabilities not classified at fair 

loss of  control, the related portion of  accumulated currency translation 

value through profit or loss.’

Assessment of NLB Group’s business model

differences is reclassified as a non-controlling interest within the equity. 

Fees and commissions that are integral to the effective interest rate of  

NLB Group has determined its business model separately for each reporting 

financial assets and liabilities are presented within interest income or 

Equity instruments that are not held for trading may be irrevocably 

unit within NLB Group, and is based on observable factors for different 

2.9. Interest income and expenses

expenses. 

Interest income and expenses for all financial instruments measured at 

designated as FVOCI, with no subsequent reclassification of  gains or losses 

portfolios that best reflect how the Group manages groups of  financial assets 

to the income statement. Dividends are recognised as income in profit or loss 

to achieve its business objective, such as:

amortised cost, and financial assets measured at fair value through other 

2.11. Dividend income

unless the dividend clearly represents a recovery of  part of  the cost of  the 

comprehensive income are recognised in the income statement for all 

Dividends are recognised in the income statement within the line ‘Dividend 

investment, in which case, such gains are recorded in other comprehensive 

•  how the performance of  the business model and the financial assets held 

interest-bearing instruments on an accrual basis using the effective interest 

income’ when NLB Group’s right to receive payment has been established 

income. Other net gains and losses are recognised in other comprehensive 

within that business model are evaluated and reported to key management 

rate method. Interest income on all trading assets and financial assets 

and an inflow of  economic benefits is probable. In the consolidated financial 

income and are never reclassified to profit or loss. In NLB Group, the most 

personnel;

mandatorily required to be measured at fair value through profit or loss 

statement, dividends received from associates and joint ventures reduce the 

material equity instrument irrevocably designated as FVOCI is investment 

•  the risks that affect the performance of  the business model and, in 

is recognised using the contractual interest rate. The effective interest 

carrying value of  the investment. 

in National Resolution Fund (note 5.4.a). NLB Group decided to use this 

particular, the way those risks are managed;

rate method is used to calculate the amortised cost of  a financial asset or 

presentation alternative due to the fact that the fund was founded based on 

•  how the managers of  the business are compensated (e.g., whether the 

financial liability, and to allocate the interest income or interest expense 

2.12. Financial instruments 

the law and that its investment strategy is highly regulated, so to assure the 

compensation is based on the fair value of  the assets or on collection of  

over the relevant period. The effective interest rate is the rate that exactly 

a) Classification and measurement

safety, low risk and high liquidity of  the fund. 

contractual cash flows); and

discounts estimated future cash payments or receipts over the expected life 

Financial instruments are initially measured at fair value plus or minus, in 

•  the expected frequency, value, and timing of  sales.

of  the financial instrument, or a shorter period (when appropriate) to the 

the case of  a financial instrument not measured at fair value through profit 

All other financial assets are mandatorily measured at FVTPL, including 

gross carrying amount of  the financial asset or to the amortised cost of  a 

or loss, transaction costs that are directly attributable to the acquisition or 

financial assets within other business models such as financial assets 

The business model assessment is based on reasonably expected scenarios 

financial liability. Interest income includes coupons earned on fixed-yield 

issue of  the financial instrument. Subsequent measurement depends on the 

managed at fair value or held for trading and financial assets with 

without taking worst-case and stress case scenarios into account. In general, 

investments and trading securities, and accrued discounts and premiums on 

classification of  the instrument.

contractual cash flows that are not solely payments of  principal and interest 

the business model assessment of  the Group can be summarised as follows: 

securities. The calculation of  the effective interest rate includes all fees and 

points paid or received by parties to the contract and all transaction costs, 

Financial assets

on the principal amount outstanding. Net gains and losses, including any 

interest or dividend income, are recognised in profit or loss.

•  Loans and deposits given are included in a business model ‘held to collect’ 

but excludes future credit risk losses. 

All debt financial assets need to be assessed based on a combination of  

since the primary purpose of  NLB Group for the loan portfolio is to 

Interest income is calculated by applying the effective interest rate to the 

contractual cash flow characteristics. Measurement categories of  financial 

profit or loss if  doing so eliminates or significantly reduces a measurement or 

•  Debt securities are divided into three business models:

gross carrying amount of  financial assets other than credit-impaired assets.

assets are as follows:

recognition inconsistency that would otherwise arise from measuring assets 

 - the first group of  debt securities presents ‘held for trading’ category;

the Group’s business model for managing the assets and the instruments’ 

IFRS 9 includes an option to designate financial assets at fair value through 

collect the contractual cash flows;

When a financial asset becomes credit-impaired and is, therefore, regarded 

•  Financial assets, measured at amortised costs (AC);

as Stage 3, interest income is calculated by applying the effective interest 

•  Financial assets at fair value through other comprehensive income 

Financial liabilities

‘held to collect and sale’ with the aim of  collecting the contractual 

cash flows and sale of  financial assets, and forms part of  the Group’s 

rate to the net amortised cost of  the financial asset. If  the financial assets 

(FVOCI);

Financial liabilities are subsequently measured at the amortised cost or at 

liquidity reserves;

cures and is no longer credit-impaired, interest income is again calculated 

•  Financial assets held for trading (FVTPL); and 

fair value through profit or loss, when they are held for trading, derivative 

 - the third part of  debt securities is held within the business model for 

on a gross basis.

•  Non-trading financial assets, mandatorily at fair value through profit or 

instruments, or the fair value designation is applied. 

holding them in order to collect contractual cash flows.

or liabilities or recognising the gains or losses on them on different bases. 

 - debt securities in the second group are held under a business model 

loss (FVTPL).

In case of  purchased or originated credit-impaired financial assets, credit-

Upon initial recognition, financial liability may be irrevocably designated as 

With regard to debt securities within the ‘held to collect’ business model, 

adjusted effective interest rate is applied to the amortised cost of  the 

Financial assets are measured at AC if  they are held within a business 

measured at fair value through profit or loss if  that eliminates or significantly 

the sales which are related to the increase of  the issuers’ credit risk, 

financial asset from initial recognition. The credit-adjusted effective interest 

model for the purpose of  collecting contractual cash flows (‘held to collect’), 

reduces a measurement or recognition inconsistency that would otherwise 

concentrations risk, sales made close to the final maturity, or sales in order 

rate is the interest rate that, at initial recognition, discounts the estimated 

and if  cash flows are solely payments of  principal and interest on the 

arise from measuring assets or liabilities or recognising the gains or losses on 

to meet liquidity needs in a stress case scenario are permitted. Other sales, 

future cash flows (including credit losses) to the amortised cost of  the 

principal amount outstanding. After initial recognition, they are measured 

them on different bases, or if  the liabilities are part of  a group of  financial 

which are not due to an increase in credit risk may still be consistent with 

purchased or originated credit-impaired financial asset.

at the amortised cost using the effective interest method and are subject to 

instruments which are managed and their performance evaluated on a 

a held to collect business model if  such sales are incidental to the overall 

impairment. Interest income calculated using the effective interest method, 

fair value basis in accordance with a documented risk management or 

business model, and: 

2.10. Fee and commission income

foreign exchange gains and losses, and impairment are recognised in profit 

investment strategy. 

Fees and commissions mainly consist of  fees received from credit cards 

or loss. Each of  them is presented as separate line item in the income 

•  are insignificant in value both individually and in aggregate, even when 

and ATMs, customer transaction accounts, payment services, investment 

statement. Any gain or loss on derecognition is recognised in profit or loss in 

Changes in the fair value of  financial liabilities designated as measured at 

such sales are frequent;

funds, and commissions from guarantees. Fee and commission income 

line item ‘Gains less losses from financial assets and liabilities not classified at 

fair value through profit or loss are recognised in profit or loss, with the 

•  are infrequent even when they are significant in value.

are recognised at an amount that reflects the consideration to which the 

fair value through profit or loss.’

exception of  movement in the fair value due to changes of  NLB Group’s 

Group expects to be entitled in exchange for providing the services. The 

own credit risk. Such changes are presented in other comprehensive income 

A review of instruments’ contractual cash flow characteristics  

performance obligations, as well as the timing of  their satisfaction, are 

Debt financial instruments are measured at FVOCI if  they are held within 

with no subsequent reclassification to the income statement.

(the SPPI test – solely payment of principal and interest  

identified, and determined, at the inception of  the contract. The Group’s 

a business model for the purpose of  both collecting contractual cash flows 

on the principal amount outstanding)

revenue contracts do not include multiple performance obligations.

and selling (‘held to collect and sell’), and if  cash flows are solely payments 

Other financial liabilities are subsequently measured at amortised cost 

The second step in the classification of  the financial assets in portfolios 

When the Group provides a service to its customers, consideration is 

of  principal and interest on the principal amount outstanding. FVOCI 
results in the debt instruments being recognised at fair value in the statement 

using the effective interest method. Interest expense and foreign exchange 
gains and losses are recognised in profit or loss. Any gain or loss on 

being ‘held to collect’ and ‘held to collect and sell’ relates to the assessment 
of  whether the contractual cash flows are consistent with the SPPI test. 

invoiced and generally due immediately upon satisfaction of  a service 

of  financial position and at AC in the income statement. Interest income 

derecognition of  financial liability is recognised in profit or loss. In the event 

The principal amount reflects the fair value at initial recognition less any 

calculated using the effective interest method, foreign exchange gains and 

of  derecognition of  a financial liability measured at amortised cost, gains 

subsequent changes, e.g. due to repayment. The interest must represent 

107

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020only the consideration for the time value of  money, credit risk, other basic 

instrument or is based on a valuation technique whose variables only include 

nature of  the item being hedged. NLB Group designates certain derivatives 

recognised in the income statement. When a forecasted transaction is no 

lending risks, and a profit margin consistent with basic lending features. If  

data from observable markets, the difference between the transaction price 

as either:

the cash flows introduce more than de minimis exposure to risk or volatility 

and fair value is recognised immediately in the income statement (‘day one 

longer expected to occur, the cumulative gain or loss that was reported 

in other comprehensive income is immediately transferred to the income 

that is not consistent with basic lending features, the financial asset is 

gains or losses’). 

•  hedges of  the fair value of  recognised assets or liabilities or firm 

statement.

mandatorily measured at FVTPL.

commitments (fair value hedge); 

In cases where the data used for valuation are not fully observable in 

•  hedges of  highly probable future cash flows attributable to a recognised 

Hedge of a net investment in a foreign operation 

NLB Group reviews the portfolio within ‘held to collect’ and ‘held to 

financial markets, day one gains or losses are not recognised immediately in 

asset or liability, or a highly probable forecasted transaction (cash flow 

Hedges of  net investments in foreign operations are in consolidated financial 

collect and sale’ for standardised products on a level of  a product and 

the income statement. The timing of  recognition of  deferred day one gains 

hedge); or

statements accounted for similarly to cash flow hedges. Any gain or loss 

for non-standardised products on a single exposure level. The Group has 

or losses is determined individually. It is either amortised over the life of  the 

•  hedges of  a net investment in a foreign operation (net investment hedge). 

on the hedging instrument relating to the effective portion of  the hedge 

established a procedure for SPPI identification as part of  regular investment 

transaction, deferred until the instrument’s fair value can be determined 

is recognised directly in equity. The gain or loss relating to the ineffective 

process with defined responsibilities for primary and secondary controls. 

using market observable inputs, or realised through settlement.

Hedge accounting is used for derivatives designated in this way provided 

portion is recognised immediately in the consolidated income statement in 

Special emphasis is put on new and non-standardised characteristics of  loan 

agreements.

d) Derecognition

certain criteria are met. NLB Group and NLB elected, as a policy 

‘Gains Less Losses on Financial Assets and Liabilities Held for Trading.’ 

choice permitted under IFRS 9, to continue to apply hedge accounting 

Gains and losses accumulated in other comprehensive income are included 

A financial asset is derecognised when the contractual rights to the 

requirements in accordance with IAS 39. However, disclosures that 

in the consolidated income statement when the foreign operation is disposed 

Accounting policy for modified financial assets

cash flows from the financial asset expire, or when the financial asset is 

are required by the IFRS 9 related amendments to IFRS 7 ‘Financial 

of  as part of  the gain or loss on the disposal.

When contractual cash flows of  a financial asset are modified, NLB Group 

transferred, and the transfer qualifies for derecognition. A financial liability 

Instruments: Disclosures’ are implemented.

assesses if  the terms and conditions have been modified to the extent that, 

is derecognised only when it is extinguished, i.e., when the obligation 

2.13. Allowances for financial assets

substantially, it becomes a new financial asset. The following factors are, 

specified in the contract is discharged, cancelled, or expires.

At the inception of  the transaction, NLB Group documents the relationship 

a) Expected credit losses for collective allowances

amongst others, considered when making such assessment: 

e) Write-offs

between hedged items and hedging instruments, as well as its risk 

IFRS 9 applies an expected loss model that provides an unbiased and 

management objective, valuation methodology and strategy for undertaking 

probability-weighted estimate of  credit losses by evaluating a range of  

•  reason for modification of  cash flows (commercial or client’s financial 

NLB Group writes off financial assets in their entirety or a portion thereof  

various hedge transactions. NLB Group also documents its assessment, both 

possible outcomes that incorporates forecasts of  future economic conditions. 

difficulties);

•  change in currency of  the loan; 

•  introduction of  an equity feature;

when it has exhausted all practical recovery efforts and has no reasonable 

at the hedge inception and on an ongoing basis, of  whether the derivatives 

The expected loss model requires NLB Group to recognise not only credit 

expectations of  recovery. Criteria indicating that there is no reasonable 

used in hedging transactions are highly effective in offsetting changes in fair 

losses that have already occurred, but also losses that are expected to occur 

expectation of  recovery include default period, quality of  collateral, and 

values or cash flows of  hedged items. The actual results of  a hedge must 

in the future. An allowance for expected credit losses (ECL) is required for 

•  replacement of  initially agreed debtor with a new debtor that is not 

different stages of  enforcement procedures. NLB Group may write off 

always fall within a range of  80–125%. 

all loans and other debt financial assets not held at FVTPL, together with 

related party to initial debtor; and

financial assets that are still subject to enforcement activities, but this does 

loan commitments and financial guarantee contracts. 

•  if  the modification is such that it changes the result of  the SPPI test.

not affect its rights in the enforcement procedures. NLB Group still seeks 

Fair value hedge

to recover all amounts it is legally entitled to in full. A write-off reduces 

Changes in the fair value of  derivatives that are designated and qualify as 

In the general model, the allowance is based on the expected credit losses 

If  the modification results in derecognition of  a financial asset, the new 

the gross carrying amount of  a financial asset and allowance for the 

fair value hedges are recognised in the income statement together with any 

associated with the probability of  default in the next 12 months unless 

financial asset is initially recognised at fair value, with the difference 

impairment. Any subsequent recoveries are credited to credit loss expense. 

changes in the fair value of  the hedged asset or liability that are attributable 

there has been a significant increase in credit risk since initial recognition, 

recognised as a derecognition gain or loss, to the extent that an impairment 

Write-offs and recoveries are disclosed in note 5.14.a). 

to the hedged risk. Effective changes in the fair value of  hedging instruments 

in which case, the allowance is based on the probability of  default over the 

loss has not already been recorded. If  the modification does not result in 

and related hedged items are reflected in ‘Fair value adjustments in Hedge 

life of  the financial asset (LECL). When determining whether the risk of  

cash flows that are substantially different, the modification does not result 

f) Fair value measurement principles

Accounting’ in the income statement. Any ineffectiveness from derivatives is 

default increased significantly since initial recognition, the Group considers 

in derecognition. In such cases NLB Group recalculates the gross carrying 

The fair value of  financial instruments traded on active markets is based on 

recorded in ‘Gains Less Losses on Financial Assets and Liabilities Held for 

reasonable and supportable information that is relevant and available 

amount of  the financial asset and recognises modification gain or loss in 

the price that would be received to sell the assets or transfer liability (exit 

Trading.’ 

the income statement. The gross carrying amount is recalculated as the 

price) being measured at the reporting date, excluding transaction costs. If  

without undue cost or effort. This includes both quantitative and qualitative 

information and analysis, based on the Group’s historical data, experience, 

present value of  the renegotiated or modified contractual cash flows that are 

there is no active market, the fair value of  the instruments is estimated using 

If  a hedge no longer meets the hedge accounting criteria, the adjustment 

expert credit assessment, and incorporation of  forward-looking information. 

discounted at the financial asset’s original effective interest rate (or credit-

discounted cash flow techniques or pricing models.

to the carrying amount of  the hedged item for which the effective interest 

In 2020, due to the COVID-19 pandemic, the Group broadened the 

adjusted effective interest rate for purchased or originated credit impaired 

rate method is used is amortised to profit or loss over the remaining period 

number of  indicators to strengthen the likelihood of  detection of  significant 

financial assets). 

b) Reclassification 

If  discounted cash flow techniques are used, estimated future cash flows are 

to maturity. The adjustment to the carrying amount of  a hedged equity 

increase of  credit risk for clients with COVID-19 moratoria.   

based on management’s best estimates; and the discount rate is a market-

security is included in the income statement upon disposal of  the equity 

based rate at the reporting date for an instrument with similar terms and 

security. 

Classification into stages

Financial assets can be reclassified when and only when NLB Group’s 

conditions. If  pricing models are used, inputs are based on market-based 

business model for managing those assets changes. The reclassification takes 

measurements at the reporting date.

Cash flow hedge

place from the start of  the reporting period following the change. Such 

changes are expected to be very infrequent, and none occurred during the 

g) Derivative financial instruments and hedge accounting

The effective portion of  changes in the fair value of  derivatives that 
are designated and qualify as cash flow hedges is recognised in other 

NLB Group prepared a methodology for ECL defining the criteria for 

classification into stages, transition criteria between stages, models for risk 

indicators calculation, forward-looking scenarios, and the validation of  

models. The Group classifies financial instruments into Stage 1, Stage 2, 

presented periods. Financial liabilities shall not be reclassified. 

Derivative financial instruments – including forward and futures contracts, 

comprehensive income. The gain or loss relating to the ineffective portion is 

and Stage 3, based on the applied ECL allowance methodology as described 

swaps, and options – are initially recognised in the statement of  financial 

immediately recognised in the income statement.

below:

c) Day one gains or losses

position at fair value. Derivative financial instruments are subsequently 

The best evidence of  fair value at initial recognition is the transaction 

re-measured at their fair value. Fair values are obtained from quoted market 

Amounts accumulated in equity are recycled as a reclassification from other 

•  Stage 1 – performing portfolio: no significant increase of  credit risk 

price (i.e., the fair value of  the consideration given or received), unless 

prices, discounted cash flow models, or pricing models, as appropriate. All 

comprehensive income to the income statement in the periods when the 

since initial recognition, NLB Group recognises an allowance based on 

the fair value of  that instrument is evidenced by a comparison with other 

derivatives are carried at their fair value within assets when the derivative 

hedged item affects profit or loss. 

12-month period;

observable current market transactions in the same instrument (i.e., without 

position is favourable to NLB Group, and as well within liabilities when the 

•  Stage 2 – underperforming portfolio: significant increase in credit risk 

modification or repackaging), or based on a valuation technique whose 

derivative position is unfavourable to NLB Group. 

When a hedging instrument expires or is sold, or when a hedge no longer 

(SICR) since initial recognition, NLB Group recognises an allowance for 

variables only include data from observable markets.

The method of  recognising the resulting fair value gain or loss depends on 

meets hedge accounting criteria, any cumulative gain or loss existing in 
other comprehensive income and previously accumulated in equity at 

lifetime period; and

•  Stage 3 – impaired portfolio: NLB Group recognises lifetime allowances 

If  the transaction price on a non-active market is different than the fair 

whether the derivative is designated as a hedging instrument and, if  so, the 

that time remains in other comprehensive income and in equity, and is 

for these defaulted financial assets. 

value from other observable current market transactions in the same 

recognised in profit or loss only when the forecasted transaction is ultimately 

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MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020The Bank has aligned its definition of  credit impaired assets under IFRS 9 

For financial instruments in Stage 3, the same treatment is applied as for 

Management Board. Scenarios and statistical models are the same for all 

In the situation of  the COVID-19 pandemic, NLB Group kept up with 

to the new European Banking Authority (EBA) definition of  non-performing 

those considered to be credit impaired.  Exposures below the materiality 

NLB Group members, local specifics for subsidiaries are captured by the 

the latest institutional projections that kept changing throughout 2020. 

loans (NPLs) as at 31 December 2020. The Bank uses a unified definition of  

threshold obtain collective allowances using a PD of  100%. Financial 

process of  scenarios results calibration.  

past due and default exposures; defaulted clients are rated D, DF, or E based 

instruments will be transferred out of  Stage 3 if  they no longer meet the 

Due to the extraordinary state of  the COVID-19-ridden global economy, 

the early official forecasts were discarded in favour of  the ECB June 2020 

on the internal rating system and contains the clients with material delays 

criteria of  being credit-impaired after a probation period. Special treatment 

The IFRS 9 scenario framework is based on institutional forecasts 

projections which were deemed more realistic. In spite of  the ever-changing 

over 90 days, as well as the clients that were assessed as unlikely to pay. All 

applies for purchased or originated credit-impaired financial instruments 

(IMAD, EC, IMF, ECB), from which three forward-looking scenarios of  

COVID-19 situation, IFRS 9 projections remain in line with NLB Group’s 

the facilities of  the retail clients obtain a unified credit rating.

(POCI), where only the cumulative changes in the lifetime expected losses 

macroeconomic development are created (i.e. baseline, optimistic, and 

economic outlook. We use the ECB baseline, mild, and severe scenarios for 

since initial recognition are recognised as a loss allowance.  

severe scenarios). The probability-weighted expected scenario is used 

Slovenia for the initial period ranging from 2020 to 2022. For the two-year 

A significant increase in credit risk is assumed: 

as a base for IFRS 9 expected credit losses calculations. Currently, NLB 

period from 2023 to 2024 we resort to established methodology and use 

The calculation of  collective allowances is performed by multiplying the 

Group applies GDP growth rates for probability of  default (PD) estimates 

IMF projections. The latter represents the baseline scenario. We use our 

•  when a credit rating significantly deteriorates at the reporting date 

EAD (exposure at default) at the end of  each month with an appropriate 

and House prices growth for loss given default (LGD) forward-looking 

internally developed deviations from the baseline to obtain the severe and 

in comparison to the credit rating at initial recognition (which is 

PD and LGD (loss-given default). The obtained result for each month is 

projections. 

accompanied with the increase of  Probability of  default (PD) indicator);

discounted to the present time using the original effective interest rate of  the 

•  when a financial asset has material delays over 30 days (days past due are 

facility. For Stage 1 exposures, the ECL only takes a 12-month period into 

also included in the credit rating assessment);

account, while for Stage 2 or 3 all potential losses until the maturity date are 

Macroeconomic scenarios for Risk parameters explanatory variables:

optimistic scenarios. Real estate price growth is estimated on the basis of  an 

internal econometric model, using GDP forecasts as an explanatory variable.

•  if  NLB Group grants the forbearance to the borrower;  

included. 

•  if  the facility is placed on the watch list or intensive care list;

•  if  a retail client obtained COVID-19 moratoria and is placed on the EWS 

The EAD represents the anticipated outstanding amount owed by the 

list.

obligor, which is determined as the sum of  on-balance exposure and 

expected future drawings of  the off-balance exposure. The drawings are 

Based on the EBA Guidelines for COVID-19 legislative and non-

assessed by applying the CCF (credit conversion factor) based on the Bank’s 

legislative moratoria, the Bank did not consider COVID-19 moratoria 

historic experience with similar types of  facilities. 

PD

as a forbearance measure if  granted before 30 September 2020 or if  

granted after that date, but the cumulative moratoria period did not exceed 

The PD is the estimation of  likelihood of  default over a given time horizon. 

9 months. Nevertheless, any moratoria granted due to the COVID-19 

The estimation is performed separately for each unique product group or 

situation not aligned with the legislative or non-legislative standards, was 

segment of  clients. Through the cycle, the PD is supplemented with the 

checked for forbearance status on a case-by-case basis. Additionally, the 

forward-looking aspect using multiple possible scenarios.

clients who were granted COVID-19 moratoria or new financing on the 

basis of  the COVID-19 circumstances, were analysed as part of  the regular 

The LGD parameter reflects the expected loss the facility will incur in case 

credit process using a wide variety of  financial and non-financial indicators 

of  the event of  default. The LGD value is assessed based on the Bank’s 

and were downgraded or placed on the watch list if  an increase in credit risk 

historic data on repayments from different types of  collateral, as well as 

was identified.

other types of  repayments such as regular/partial repayments, repayments 

Risk parameter

Scenario Scenario weight*

Baseline

Optimistic

Adverse

Weighted average

60%

20%

20%

-

GDP percentage growth 5Y projection

2020

-6.50 

-3.90 

-10.00 

-6.68 

2021

4.90

6.70

0.40

5.31

2022

3.60

4.60

4.00

3.88

House prices growth 5Y projection

2023

2.80

2.88

2.33

2.67

2023

7.36

2024

2.50

2.58

1.76

2.37

2024

6.96

Risk parameter

LGD**

Scenario Scenario weight*

Weighted average

-

2020

-5.20 

2021

10.90

2022

8.99

The methodology of  credit rating for banks and sovereign classification 

cycle, the LGD is supplemented with the forward-looking aspect to reflect 

**  Weighted average GDP scenario was used in internal econometric model for House prices growth forecasting.

from legal proceedings, the sale of  receivables, and others. Through the 

*    Scenario weights change to 60% - 35% - 5% in year 2021 and return to the original weight partitioning in the following years.

depends on the existence or non-existence of  a rating from international 

the expected changes in the macroeconomic parameters.   

credit rating agencies Fitch, Moody’s, or S&P. Ratings are set on a basis of  the 

Recalculation of  all parameters is performed annually or more frequently if  

b) Individual assessment of allowances for impaired financial assets 

average international credit rating. If  there are no international credit ratings, 

Risk parameter calculations are based on the data from each subsidiary, 

the macro environment changes more than it was incorporated in previous 

NLB Group assesses impairments of  financial assets separately for all 

the classification is based on the internal methodology of  NLB Group.

while the calculations and modelling are performed centrally. In the case 

forecasts. In such a case all the parameters are recalculated according to 

individually significant assets classified in Stage 3. The materiality threshold 

where the data samples are not sufficiently large, hurdle rates are applied 

new forecasts. In 2020, due to the changing macroeconomic predictions, a 

is set at EUR 0.5 million exposure for legal entities and EUR 0.1 million for 

The classification into stages is based on the facility level, nevertheless 

based on the regulatory or other benchmarks.

second calculation was performed as at 30 September 2020. 

private persons on the level of  NLB, while the Group members apply lower 

occurring delays on one facility may trigger the Stage deterioration of  

other facilities of  the same client. When the SICR criteria no longer exist, 

Expected Life

The largest impact on expected credit losses in 2020 is due to the 

collective allowances.

thresholds applicable to their portfolio size. All other financial assets obtain 

the facility may be transferred to a more favourable stage subject to the 

When measuring ECL, the Bank must consider the maximum contractual 

deterioration of  the macroeconomic environment due to the COVID-19 

prescribed holding period.

period over which the Bank is exposed to credit risk. For certain revolving 

crisis. This change in macroeconomic scenarios has an impact on the new 

The amount of  the loss is measured as the difference between the asset’s 

credit facilities that do not have a fixed maturity, the expected life is 

values of  risk parameters which incorporate the estimated influence of  the 

carrying amount and the present value of  estimated future cash flows, 

The ECL for Stage 1 financial assets is calculated based on 12-month PDs 

estimated based on the period over which the Bank is exposed to credit risk 

COVID-19 outbreak.

or shorter period PDs, if  the remaining maturity of  the financial asset is 

and where the credit losses would not be mitigated by management actions.

which are discounted to the estimation date. The scenario of  expected cash 

flows can be based on the ‘going concern’ assumption, where the cash flow 

shorter than 1 year. The 12-month PD already includes the macroeconomic 

Due to the COVID-19 crisis NLB Group has introduced a COVID-19 

from operations is considered along with the sale of  collateral that is not 

impact effect. Allowances in Stage 1 are designed to reflect expected credit 

Forward-looking information

mark-up on LGD (up to 10%). COVID-19 mark-up can be applied by 

crucial for future business. In the case of  the ‘gone concern’ principle, the 

losses that had been incurred in the performing portfolio but have not been 

The Group incorporates forward-looking information in both the 

a NLB Group member as a measure of  conservativeness or due to the 

repayments are based on expected cash flows from the sale of  collateral. 

identified.

assessment of  significant increase in credit risk and the measurement of  

particularities of  the local market. The COVID-19 mark-up applied in 2020 

The expected payment from the collateral is calculated from the appraised 

The ECL for Stage 2 financial assets is calculated based on lifetime PDs 

Methodology, and discounted. Off-balance sheet liabilities are also assessed 

(LPD) because their credit risk has increased significantly since their initial 

The macroeconomic scenarios used by NLB Group for IFRS 9 are based on 

Effects of  changed risk parameters on the amount of  expected credit losses 

individually and, where necessary, related allowances are recognised as 

ECL. 

has no major impact on the increase of  expected credit losses.

market value of  the collateral, the haircut used as defined in the Haircut 

recognition. This calculation is also based on a forward-looking assessment 
that takes into account a number of  economic scenarios in order to 

existing Group’s stress-testing framework. Scenarios under the Stress-testing 
framework are regularly presented, challenged, and discussed by the Capital 

recognise the probability of  losses associated with the predicted macro-

Management Group (CMG), the Liquidity Management Group (LMG), 

economic forecasts.

respective Committees (ALCO, RICO, and OpRisk Committee), and the 

are disclosed in notes 5.14. and 5.16.b).  

liabilities.

The carrying amount of  financial assets measured at an amortised cost is 

reduced through an allowance account and the loss is recognised in the 

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MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020income statement item ‘Impairment of  financial assets.’ If  the amount of  

by taking possession of  other assets (i.e., property, plant and equipment, 

2.17. Sale and repurchase agreements

2.19. Intangible assets

allowances for ECL decreases subsequently due to an event occurring after 

securities, and other financial assets), including investments in the equity 

Securities sold under sale and repurchase agreements (repos) are retained 

Intangible assets include software licenses, goodwill (note 2.5.), and 

the impairment was recognised (e.g. repayment in the collection process 

of  debtors obtained via debt-to-equity swaps, it recognises the acquired 

in the financial statements, and the counterparty liability is included in 

identifiable intangible assets acquired in a business combination. Intangible 

exceeds the assessed expected payment from collateral), the reversal of  the 

assets in the statement of  financial position at fair value, recognising the 

financial liabilities measured at an amortised cost. Securities sold subject to 

assets except goodwill, have a finite useful life and are in the statement 

loss is recognised as a reduction in the allowance account, and the gain is 

difference between the fair value of  the asset and the carrying amount of  

sale and repurchase agreements are reclassified in the financial statements 

of  financial position stated at cost, less accumulated amortisation and 

recognised in the same income statement item. For off-balance exposures, 

the eliminated claim in profit or loss.

as pledged assets when the transferee has the right by contract or custom 

impairment losses. Amortisation is calculated on a straight-line basis at rates 

the amount of  ECL is recognised in the statement of  financial position in 

to sell or re-pledge the collateral. Securities purchased under agreements to 

designed to write-down the cost of  an intangible asset over its estimated 

the ‘Provisions’ item and in the income statement in the item ‘Provisions for 

Forborne exposures may be identified in both the performing and non-

resell (reverse repos) are recorded as loans to other banks or customers, as 

useful life. The core banking system is amortised over a period of  10 years, 

credit losses.’

performing parts of  the portfolio. Where the forborne loan is classified 

appropriate.

in the non-performing part of  the portfolio, it can be reclassified to 

and other software over a period of  three to five years. Amortisation does 

not begin until the assets are available for use. 

The ECLs for debt instruments measured at fair value through other 

the performing part if  exposure is no longer considered as impaired or 

In financial statements, the difference between the sale and repurchase price 

comprehensive income do not reduce the carrying amount of  these financial 

defaulted, if  determined amounts were repaid, if  one year has passed from 

is treated as interest and accrued over the life of  the repo agreements using 

The identifiable intangible assets acquired in a business combination and 

assets in the statement of  financial position, which remains at fair value. 

the latest of  the events defined (introduction of  forbearance, classification 

the effective interest rate method.

Instead, an amount equal to the allowance that would arise if  the assets were 

in the non-performing part, repayment of  the last overdue amount, end 

measured at an amortised cost is recognised in other comprehensive income 

of  the grace period) and after the introduction of  forbearance there have 

2.18. Property and equipment

recognised separately from goodwill, are recorded at fair value on the 

acquisition date if  the intangible asset is separable or arises from contractual 

or other legal rights. After initial recognition, intangible assets acquired in a 

as an accumulated impairment amount, with a corresponding charge to 

been no overdue amounts or doubts concerning the repayment of  the 

All items of  property and equipment are initially recognised at cost. They 

business combination are measured in accordance with IAS 38 Intangible 

profit or loss. The accumulated loss recognised in other comprehensive 

entire exposure, under the terms and conditions after the forbearance. The 

are subsequently measured at cost less accumulated depreciation and any 

Assets. Additionally identified intangible assets acquired in a business 

income is recycled to the profit or loss upon derecognition of  the assets, 

absence of  doubt is confirmed by analysis of  the financial situation of  the 

accumulated impairment loss.

combination in December 2020 (note 5.12.b) relate to core deposits and 

or when the amount of  allowances for ECL decreases due to an event 

debtor.

occurring after the impairment was recognised.

Each year, NLB Group assesses whether there are indications that property 

trade name. Their useful life is assessed to be 5 years.

The forborne status is withdrawn when:

and equipment may be impaired. If  any such indication exists, the 

2.20. Investment properties

2.14. Forborne loans

recoverable amounts are estimated. The recoverable amount is the higher 

Investment properties include buildings held to earn rentals, or to increase 

A forborne loan (or restructured financial asset) arises as a result of  a 

•  at least a 2-year probation period has passed since the latest of:

of  the fair value less costs to sell and value in use. If  the recoverable amount 

the value of  a long-term investment, rather than to be used by NLB Group. 

debtor’s inability to repay a debt under the originally agreed terms, either 

 - the moment of  extending the restructuring measures or

exceeds the carrying value, the assets are not impaired. If  the carrying 

Investment properties are stated at fair value determined by a certified 

by modifying the terms of  the original contract (via an annex) or by signing 

 - the forborne exposure was deemed performing;

amount exceeds the recoverable amount, the difference is recognised as a 

appraiser. Fair value is based on current market prices. Any gain or loss 

a new contract under which the contracting parties agree the partial or 

•  regular payments of  the principal or interest were made, in a substantial 

loss in the income statement. 

arising from a change in the fair value is recognised in the income statement. 

total repayment of  the original debt. Loans with deferral of  payment 

total amount, during at least half  the probation period;

approved in line with the national legislation on intervention measures 

•  no exposure, in the probation period, is more than 30 days in default of  

Items of  a largely independent property and equipment which do not 

2.21. Non-current assets and disposal groups classified as held for sale

in response to SARS-CoV-2 (COVID-19) pandemic until 30 September 

more than EUR 100.

generate cash flows are included in the cash-generating unit and later tested 

Non-current assets and disposal groups are classified as held for sale if  their 

2020 are not forborne loans. Loans with deferrals of  payment, under 

COVID-19 measures approved after 30 September 2020 are subject of  

2.15. Repossessed assets

for possible impairment.

carrying amount will be recovered through a sale transaction rather than 

through continuing use. This condition is deemed to be met only when 

assignment of  forbearance status, except in cases, where detailed review and 

In certain circumstances, assets are repossessed following the foreclosure 

Depreciation is calculated on a straight-line basis over the assets’ estimated 

the sale is highly probable, and the asset is available for immediate sale in 

analysis sufficiently justify that the client is not in financial difficulties. If  to 

on loans that are in default. Repossessed assets are initially recognised in 

useful lives. The following annual depreciation rates were applied:

its present condition. Management must be committed to the sale, which 

receivables due from the client the status of  restructuring is introduced, the 

the financial statements at their fair value and classified in the appropriate 

debtor must be classified in the rating group C or lower. 

category according to their purpose and are sold as soon as is practical in 

order to reduce exposure (note 6.1.l). After initial recognition, repossessed 

NLB Group and NLB

The definitions of  forborne loans closely follow definitions that were 

assets are measured and accounted for in accordance with the policies 

Buildings

developed by the European Banking Authority (EBA). These definitions 

applicable to the relevant asset categories. Repossessed assets mainly 

aim to achieve comprehensive coverage of  exposures to which forbearance 

represent items of  real estate that NLB Group classifies within investment 

measures have been extended.

properties measured in accordance with an IAS 40 Investment property 

(note 2.20.), and other assets measured in accordance with IAS 2 

The accounting treatment of  forborne loans depends on the type of  

Inventories. 

restructuring. When NLB Group embarks on a forborne loan via the 

Leasehold improvements

Computers

Furniture and equipment

Motor vehicles

should be expected to qualify for recognition as a completed sale within one 

year from the date of  classification. Non-current assets and disposal groups 

classified as held for sale are measured at the lower of  the assets’ previous 

carrying amount and fair value less costs to sell. 

NLB Group measures an acquired non-current asset (or disposal group) that 

is classified as held for sale at the acquisition date in accordance with IFRS 5 

Non-current Assets Held for Sale and Discontinued Operations at fair value 

less costs to sell. 

in %

2 - 5

5 - 25

14.3 - 50

10 - 33.3

12.5 - 25

modified terms of  repayment proceeding from extending the deadline 

Real estate obtained from the foreclosure of  loans and receivables within 

During subsequent measurement, certain assets and liabilities of  a disposal 

for the repayment of  the principal and/or interest, and/or a forbearance 

other assets are initially recognised at fair value less costs to sell (realisable 

Depreciation does not begin until the assets are available for use.

group that are outside the scope of  IFRS 5 measurement requirements 

of  the repayment of  the principal, and/or interest or a reduction in the 

value), wherein only the direct costs of  sales can be considered. At 

are measured in accordance with the applicable standards (e.g., deferred 

interest rate, and/or other expenses, it adjusts the carrying amount of  the 

subsequent measurement, the realisable value is verified at least annually. 

The assets’ residual values and useful lives are reviewed and adjusted if  

tax assets, assets arising from employee benefits, financial instruments, 

forborne loan on the basis of  the discounted value of  the estimated future 

Valuations of  the fair value of  real estate are performed by certified real 

appropriate on each reporting date. Gains and losses on the disposal of  

investment property measured at fair value, and contractual rights under 

cash flows under the modified terms, and recognises the resulting effect in 

estate appraisers. The real estate is impaired when the carrying value 

items of  property and equipment are determined as the difference between 

insurance contracts). Tangible and intangible assets are not depreciated. The 

profit or loss. In the event of  the reduction of  a claim against the debtor 

exceeds the realisable value. The effect of  impairment is presented as the 

the sale proceeds and their carrying amount and are recognised in the 

effects of  sale and valuation are included in the income statement as a gain 

via the reduction in the amount of  the claims as a result of  a contractually 

impairment of  other assets and the reversal of  impairment as income from 

income statement. 

or loss from non-current assets held for sale.

agreed debt waiver and ownership restructuring or debt to equity swap, 

the reversal of  the impairment of  other assets. 

NLB Group derecognises the claim in the part relating to the write-down 

or the contractually agreed upon debt waiver. The new estimate of  the 

2.16. Offsetting

Maintenance and repairs are charged to the income statement during the 

Liabilities directly associated with disposal groups are reclassified and 

financial period in which they are incurred. Subsequent costs that increase 

presented separately in the statement of  financial position.

future cash flows for the residual claim, not yet written down, is based on 
an updated estimate of  the probability of  loss. NLB Group considers the 

Financial assets and liabilities are offset and the net amount reported in the 
statement of  financial position when there is a legally enforceable right to 

future economic benefits are recognised in the carrying amount of  an asset, 
and the replaced part, if  any, is derecognised.

debtor’s modified position, the economic expectations, and the collateral of  

offset the recognised amounts, and there is an intention to settle on a net 

the forborne loan. When NLB Group is embarking on the forborne loan 

basis, or to realise the asset and settle the liability simultaneously.

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MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 20202.22. Accounting for leases

NLB Group classifies a lease as a finance lease when the risks and rewards 

The carrying value of  an issued financial instrument with characteristics of  

Other contingent liabilities and commitments

A lease is a contract, or part of  a contract, which creates enforceable rights 

incidental to ownership of  a leased asset lie with the lessee. When assets 

equity is presented in the statement of  changes in equity in the item ‘Other 

Other contingent liabilities and commitments represent undrawn loan 

and obligations and conveys the right to control the use of  an identified asset 

are leased under a finance lease, the present value of  the lease payments 

Equity Instruments.’

commitments to extend credit, uncovered letters of  credit, and other 

for a period of  time in exchange for consideration. Thus, IFRS 16 requires 

is recognised as a receivable. Income from finance lease transactions is 

commitments.

determination whether a contract is, or contains, a lease. 

amortised over the lifetime of  the lease using the effective interest rate 

2.26. Provisions

NLB Group as a lessee

net investment in the lease, including the unguaranteed residual value.  

constructive obligation as a result of  past events, and it is probable that an 

loan commitments where the loan agreed to be provided is on market terms, 

NLB Group recognises a liability to make lease payments and an asset 

outflow of  resources embodying economic benefits will be required to settle 

are not recorded in the statement of  financial position.

representing the right to use the underlying asset (i.e., the right-of-use 

Sale-and-leaseback transactions

the obligation, and a reliable estimate of  the amount of  the obligation can 

asset) during the lease term for all leases, except for short-term leases and 

NLB Group also enters into sale-and-leaseback transactions (in which NLB 

be made. They are recognised in the amount that is the best estimate of  

Contingent liabilities recognised in a business combination 

leases of  low-value. Short-term leases are defined as those which at the 

Group is primarily a lessor) under which the leased assets are purchased 

the expenditure required to settle the present obligation at the end of  the 

A contingent liability recognised in a business combination is initially 

commencement date have a lease term of  12 months or less without the 

from, and then leased back to the lessee. These contracts are classified as 

reporting period. When the effect of  the time value of  money is material, 

measured at its fair value. After initial recognition, it is measured at the 

method. Finance lease receivables are recognised at an amount equal to the 

Provisions are recognised when NLB Group has a present legal or 

The nominal contractual value of  guarantees, letters of  credit, and undrawn 

option to purchase the underlying asset. Leases of  underlying assets with 

finance leases or operating leases, depending on the contractual terms of  the 

NLB Group determines the level of  provision by discounting the expected 

higher of:

a value, when new, lower or equal to EUR 5 thousand are defined as low 

leaseback agreement.

cash flows at a pre-tax rate reflecting the current rates specific to the liability.

value leases, and are thus recognised as an expense on a straight-line basis 

over the lease term.

Right-of-use assets

Leases recognised in a business combination

2.27. Contingent liabilities and commitments

In all leases acquired in a business combination, the acquiree is the lessee. 

Financial and non-financial guarantees

•  the amount that would be recognised in accordance with IAS 37 

Provisions, Contingent Liabilities and Contingent Assets; or 

•  the amount initially recognised less, if  appropriate, the cumulative 

For such leases, NLB Group applies the IFRS 16 initial measurement 

Financial guarantees are contracts that require the issuer to make specific 

amount of  income recognised in accordance with the principles of  IFRS 

At the commencement date, NLB Group measures the right-of-use asset 

provisions (with exceptions for leases with remaining term of  12 months 

payments to reimburse the holder for a loss it incurs because a specific 

15 Revenue from Contracts with Customers. This requirement does not 

at cost, reduced by any accumulated depreciation and impairment losses, 

or less and low value leases) and recognises the acquired lease liability as if  

debtor fails to make payments when due, in accordance with the terms of  

apply to contracts accounted for in accordance with IFRS 9.

and adjusted for any remeasurement of  lease liabilities. The cost of  right-

the lease contract was a new lease at the acquisition date. The right-of-use 

debt instruments. Such financial guarantees are given to banks, financial 

of-use assets consists of  the amount of  lease liabilities recognised, initial 

asset is measured at an amount equal to the recognised liability. There are 

institutions, and other bodies on behalf  of  the customer to secure loans, 

2.28. Taxes

direct costs incurred, an estimate of  costs to be incurred by the lessee in 

no favourable or unfavourable terms of  the leases relative to market terms, 

overdrafts, and other banking facilities.

Income tax expense comprises current and deferred income tax. 

dismantling, and removing the underlying asset to the condition required 

which would require the adjustment of  the right-of-use assets.

by the terms and conditions of  the lease and lease payments made at or 

The issued guarantees covering non-financial obligations of  the clients 

Current corporate income tax in NLB Group is calculated on taxable 

before the commencement date less any lease incentives received. After the 

2.23. Cash and cash equivalents 

represent the obligation of  the Bank (guarantor) to pay if  the client fails 

profits at the applicable tax rate in the respective jurisdiction. The corporate 

commencement date, NLB Group measures the right-of-use asset using 

For the purpose of  the statement of  cash flows, cash and cash equivalents 

to perform certain works in accordance with the terms of  the commercial 

income tax rate for 2020 in Slovenia was 19% (2019: 19%). 

a cost model and recognises depreciation of  the right-of-use assets, on a 

comprise cash and balances with central banks and other demand deposits 

contract. 

straight-line basis over the lease term, and (separately) interest on the lease 

at banks, debt securities held for trading, loans to banks, and debt securities 

Current and deferred taxes are recognised in profit or loss, except to 

liabilities. In the statement of  financial position, right-of-use assets are 

not held for trading with an original maturity of  up to three months. Cash 

Financial and non-financial guarantees are initially recognised at fair value, 

the extent that they relate to a business combination or taxes related to 

presented in item ‘Property and equipment’.

and cash equivalents are disclosed under the cash flow statement. 

which is normally evidenced by the fees received. The fees are amortised to 

effects recognised directly in equity (deferred tax related to the fair value 

the income statement over the contract term using the straight-line method. 

re-measurement of  financial assets measured at fair value through other 

Lease liabilities

2.24. Borrowings, deposits, and issued debt securities with characteristics 

NLB Group’s liabilities under guarantees are subsequently measured at the 

comprehensive income, cash flow hedges, and actuarial gains and losses 

At the commencement date, NLB Group measures the lease liability at 

of debt

greater of:

on defined benefit pension plans is charged or credited directly to other 

the present value of  the lease payments that are not paid at that date. The 

Loans and deposits received and issued debt securities are initially 

comprehensive income).

lease payments consist of  fixed payments, variable lease payments that 

recognised at fair value. Borrowings are subsequently measured at the 

•  the initial measurement, less amortisation calculated to recognise fee 

depend on an index or a rate, amounts expected to be paid under residual 

amortised cost. The difference between the value at initial recognition and 

income over the period of  guarantee; or 

Deferred income tax is calculated using the balance sheet liability method 

value guarantees, the exercise price of  a purchase option if  there exists 

the final value is recognised in the income statement as an interest expense, 

•  an ECL provision as set out in note 2.13.

a reasonable certainty for it to be exercised, and payments of  penalties 

applying the effective interest rate. 

for terminating the lease, if  the lease term reflects exercising the option 

Documentary letters of credit

for temporary differences arising between the tax bases of  assets and 

liabilities, and their carrying amounts for financial reporting purposes. 

to terminate. Subsequently (after the commencement date), NLB Group 

Repurchased own debt is disclosed as a reduction in liabilities in the 

Documentary (and standby) letters of  credit constitute a written and 

Deferred tax assets are recognised if  it is probable that future taxable profit 

measures the lease liability by: 

statement of  financial position. The difference between the book value and 

irrevocable commitment of  the issuing (opening) bank on behalf  of  the 

will be available in the foreseeable future against which the temporary 

the price at which own debt was repurchased is disclosed in the income 

issuer (importer) to pay the beneficiary (exporter) the value set out in the 

differences can be utilised.

•  increasing the carrying amount to reflect interest on the lease liability;

statement.

•  reducing the carrying amount to reflect the lease payments made; 

documents by a defined deadline:

Deferred tax assets and liabilities are measured at tax rates enacted or 

•  remeasuring the carrying amount to reflect any reassessment or lease 

2.25. Other issued financial instruments with characteristics of equity

•  if  the letter of  credit is payable on sight; and

substantively enacted at the end of  the reporting period that are expected 

modifications.

Upon initial recognition, other issued financial instruments are classified 

•  if  the letter of  credit is payable for deferred payment, the bank will pay 

to apply to the period when the asset is realised, or the liability is settled. At 

in part or in full as equity instruments if  the contractual characteristics 

according to the contractual agreement when and if  the beneficiary 

each reporting date, NLB Group reviews the carrying amount of  deferred 

In the statement of  financial position, lease liabilities are presented in item 

of  the instruments are such that NLB Group must classify them as equity 

(exporter) presents the bank with documents that are in line with the 

tax assets and assesses future taxable profits against which temporary taxable 

‘Other financial liabilities’.

NLB Group as a lessor

instruments in accordance with IAS 32 Financial Instruments: Presentation. 

conditions and deadlines set out in the letter of  credit. 

differences can be utilised.

An issued financial instrument is only considered an equity instrument if  

that instrument does not represent a contractual obligation for payment.

A commitment may also take the form of  a letter of  credit confirmation, 

Deferred tax assets for temporary differences arising from impairments of  

Payments under operating leases are recognised as income on a straight-line 

which is usually done at the request or authorisation of  the issuing 

investments in subsidiaries, associates and joint ventures are recognised only 

basis over the period of  the lease. Assets leased under operating leases are 

Issued financial instruments with characteristics of  equity are recognised 

(opening) bank and constitutes a firm commitment by the confirming bank, 

to the extent that it is probable that: 

presented in the statement of  financial position as investment property or as 
property and equipment. 

in equity in the statement of  financial position. Transaction costs incurred 
for issuing such instruments are deducted from equity reserves. The 

in addition to that of  the issuing bank, which independently assumes a 
commitment to the beneficiary under certain conditions.

corresponding interest is recognised directly in profit reserves. 

•  the temporary differences will be reversed in the foreseeable future; and

•  taxable profit will be available.

111

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Slovenian law does not set deadlines by which uncovered tax losses must be 

the defined benefit liability are recognised in the item ‘Interest and similar 

2.33. Critical accounting estimates and judgments in applying accounting 

flow model, valuation based on comparable entities, and other frequently 

utilised. 

expenses.’ These interest expenses represent the change during the period 

policies

used valuation models. These valuation models pretty much reflect 

in the defined benefit liability that arises from the passage of  time. For post-

NLB Group’s financial statements are influenced by accounting policies, 

current market conditions at the measurement date, which may not be 

In the case of  business combination deferred tax balances are recognised if  

employment benefits, actuarial gains and losses from the effect of  changes 

assumptions, estimates, and management’s judgment. NLB Group makes 

representative of  market conditions either before or after the measurement 

related to temporary differences and carry-forwards of  an acquiree that exist 

in actuarial assumptions and experience adjustments (differences between 

estimates and assumptions that affect the reported amounts of  assets and 

date. Management reviewed all applied models as at the reporting date to 

at the acquisition date or if  they arise as a result of  the acquisition. Income 

the realised and expected payments) are recognised in other comprehensive 

liabilities within the next financial year. All estimates and assumptions 

ensure they appropriately reflect current market conditions, including the 

taxes are measured in accordance with IAS 12 Income Taxes.

income under the item ‘Actuarial Gains/(Losses) on Defined Benefit 

required in conformity with the IFRS are best estimates undertaken in 

relative liquidity of  the market and the applied credit spread. Changes in 

A tax on financial services, which means a tax on fees paid for prescribed 

gains and losses that relate to other employment benefits are recognised in 

evaluated on a continuing basis, and are based on past experience and other 

financial instruments held for trading, and financial assets measured at fair 

financial services rendered (financial services, exempt from value added 

the income statement as defined benefit costs. In the statement of  financial 

factors, including expectations with regard to future events.

value through other comprehensive income. 

Pensions Plans,’ and will not be recycled to the income statement. Actuarial 

accordance with the applicable standard. Estimates and judgments are 

assumptions regarding these factors could affect the reported fair values of  

tax (with the exception of  securities transactions) and the services of  

position, liabilities for short-term employee benefits are included in item 

insurance brokers and agents), is paid in Slovenia. The tax rate is 8.5% 

‘Other financial liabilities’, while liabilities for post-employment benefits 

a) Allowances for expected credit losses on loans and advances

In year 2020, the volatility of  prices on various markets has increased as 

(2019: 8.5%) and the tax is paid monthly. Given that the tax on financial 

and other employment benefits (jubilee long-service benefits) are included in 

NLB Group monitors and checks the quality of  the loan portfolio at the 

a result of  the spread of  COVID-19. Therefore, NLB Group decided to 

services is classified as a sales tax, it reduces accrued revenues in the financial 

item ‘Provisions’.

individual and portfolio levels to continuously estimate the necessary 

sell some securities with increased credit spreads as part of  its strategy to 

statements.

2.29. Fiduciary activities

In the case of  a business combination employee benefits are recognised 

individually significant financial assets attributed to Stage 3. Such an 

at fair value through other comprehensive income (EUR 250,297 thousand 

and measured in accordance with IAS 19 Employee Benefits, i.e. not at fair 

assignment is based on information regarding the fulfilment of  contractual 

at NLB Group and EUR 222,586 thousand at NLB), while EUR 120,131 

allowances for ECL. NLB Group creates individual allowances for 

manage the credit risk. Most of  these securities were classified as measured 

NLB Group provides asset management services to its clients. Assets held in 

value. 

a fiduciary capacity are not reported in NLB Group’s financial statements 

as they do not represent assets of  NLB Group. Fee and commission income 

2.31. Share capital

and expenses relating to fiduciary activities are generally recognised in the 

Dividends on ordinary shares

obligations or other financial difficulties of  the debtor, and other important 

thousand of  sold securities were measured at amortised cost. The total 

facts. Individual assessments are based on the expected discounted cash 

realised gains due to sales of  securities amount to EUR 17,815 thousand at 

flows from operations and/or the assessed expected payment from collateral.

NLB Group and EUR 17,096 thousand at NLB (note 4.4).

income statement when the service has been provided (see also note 2.10.). 

Dividends on ordinary shares are recognised in equity in the period in which 

Allowances are assessed collectively for financial assets assigned to Stage 1 

Due to increased frequency and values of  sales of  securities measured at 

Fee and commission income charged for this type of  service is broken down 

they are approved by NLB’s shareholders.

or 2, or for financial assets in Stage 3 with exposure below the materiality 

amortised cost, NLB Group reassessed whether there has been a change in 

by items in note 4.3.b). Further details on transactions managed on behalf  

of  third parties are disclosed in note 5.24. 

Treasury shares

threshold. The ECL in this group of  assets are estimated based on expected 

its business model for managing financial assets. Sales were made due to an 

value of  risk parameters combining the historic movements with the future 

increase in the assets’ credit risk, and are therefore consistent with a held 

If  NLB or another member of  NLB Group purchases NLB’s shares, 

macroeconomic predictions. The models used to estimate future risk 

to collect business model because the credit quality of  financial assets is 

Based on the requirements of  Slovenian legislation, NLB Group has, in 

the consideration paid is deducted from the total shareholders’ equity as 

parameters are validated and back-tested on a regular basis to make loss 

relevant to NLB Group’s ability to collect contractual cash flows. Credit risk 

note 5.24., additionally disclosed the assets and liabilities on accounts used 

treasury shares. If  such shares are subsequently sold, any consideration 

estimations as realistic as possible.

management activities that are aimed at minimising potential credit losses 

to manage financial assets from fiduciary activities, i.e. information related 

received is included in equity. If  NLB’s shares are purchased by NLB itself  

due to credit deterioration are integral to such a model.  

to the receipt, processing, and execution of  orders and related custody 

or other NLB Group entities, NLB creates reserves for treasury shares in 

NLB Group performs regular stress-testing as part of  the ICAAP process 

activities.

2.30. Employee benefits

Employee benefits include:

equity.

Share issue costs

normative approach, where the 3-year budget is tested for adverse 

Furthermore, the sales were made as a response to COVID-19 situation and 

circumstances. The selected stress scenario predicts adverse economic 

the increased volume of  sales is not expected to persist. It is expected, that 

circumstances as a result of  the COVID-19 pandemic.

future sales volumes will be lower in frequency and value. So, no change in 

Costs directly attributable to the issue of  new shares are recognised in equity 

our business model has been made.

as a reduction in the share premium account.

In terms of  credit risk, the scenario has an unfavourable impact on default 

•  short-term employee benefits (such as salaries, social security 

rates (transfer of  assets from performing to default) and loss rates (expected 

The fair values of  derivative financial instruments are determined on the 

contributions, compensations, and non-monetary benefits);

2.32. Segment reporting

losses after occurrence of  default). Furthermore, a transfer of  assets within 

basis of  market data (mark-to-market), in accordance with NLB Group’s 

•  retirement indemnity bonuses (post-employment benefits); and

Operating segments are reported in a manner consistent with internal 

the performing sub-portfolio to rating classes with worse default probabilities 

methodology for the valuation of  financial instruments. The market 

•  jubilee long-service benefits (other employment benefits). 

reporting to the Management Board, which is the executive body that makes 

is envisaged. Based on the existing exposures (static balance sheet 

exchange rates, interest rates, yield, and volatility curves used in valuations 

Short-term employee benefits are recognised in the period to which they 

of  a specific segment. 

existing default exposures and new default flows, as well as on the remaining 

4 p.m., and later used for the calculation of  the fair values (market value, 

relate and included in the income statement line ‘Administrative expenses.’ 

performing portfolio.

Among others they include the payment of  contributions for pension and 

Transactions between organisational units (OU) are managed under normal 

NPV) of  financial instruments. NLB Group applies market yield curves 

for valuation, and fair values are additionally adjusted for credit risk of  the 

decisions regarding the allocation of  resources and assesses the performance 

assumption), additional allowances for expected credit losses are assessed on 

are based on the market snapshot principle. Market data are saved daily at 

disability insurance, which according to local legislation (for employer) 

operating conditions. Interest income among individual OU in the parent 

The results of  the stress scenario for NLB Group shows an increase of  credit 

counterparty.

amount to 8.85% of  the gross salaries.

bank (NLB) is allocated using a fund transfer pricing method and shown 

risk impairments in the first year of  stress by EUR 97.7 million, of  which 

within the net interest income of  each OU. Net non-interest income is 

EUR 20.4 million applies to the newly acquired Komercijalna banka group 

The fair value hierarchy of  financial instruments is disclosed in note 6.5.

According to legislation, employees retire after 35-40 years of  service when, 

allocated to the OU that actually provides the service that generates income. 

(a comparable scenario in 2019: EUR 68.1 million), and an increase in the 

if  they fulfil certain conditions, they are entitled to a lump-sum severance 

Direct costs are attributed to the segment that is directly related to the 

coverage of  the credit portfolio by impairments by 0.71 percentage points 

c) Impairment of investments in subsidiaries, associates and joint ventures

payment. Employees are also entitled to a long-service bonus for every 10 

provided service and indirect costs (costs which service centres provide for 

(2019: 0.70 percentage points).

years of  service in NLB. 

profit centres) are attributed to the segment for which the service is provided, 

whereas overhead costs are allocated according to general keys. External 

b) Fair value of financial instruments

The process of  identifying and assessing the impairment of  investments 

in subsidiaries, associates and joint ventures is inherently uncertain, as the 

forecasting of  cash flows requires the significant use of  estimates, which 

These obligations are measured at the present value of  future cash 

net income is the net income of  NLB Group from the consolidated income 

The fair values of  financial investments traded on the active market are 

themselves are sensitive to the assumptions used. The review of  impairment 

outflows considering future salary increases and other conditions, and then 

statement. Income tax is not allocated between segments (note 7.a).

based on current bid prices (financial assets) or offer prices (financial 

represents management’s best estimate of  the facts and assumptions such as: 

apportioned to past and future employee service based on the benefit plan’s 

terms and conditions.

In accordance with IFRS 8, NLB Group has the following reportable 
segments: Retail Banking in Slovenia, Corporate and Investment Banking 

The fair values of  financial instruments that are not traded on the active 

•  Future cash flows from individual investments present the estimated cash 
flow for periods for which adopted plans are available. For core members, 

liabilities). 

Service costs are included in the income statement in the item 

in Slovenia, Strategic Foreign Markets, Financial Markets in Slovenia, Non-

market are determined by using valuation models. These include a 

estimated cash flows are based on a five-year business plan. For non-

‘Administrative expenses’ as defined benefit costs, while interest expenses on 

core members, and Other Activities.

comparison with recent transaction prices, the use of  a discounted cash 

core members, estimated cash flows are based on a period in line with 

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MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020the strategy of  divestment. The business plans of  individual entities are 

of  financial and economic variables, including the risk-free rate and risk 

e) Taxes

•  Interest Rate Benchmark Reform Amendments to IFRS 9, IAS 39 and 

based on an assessment of  future economic conditions that will impact an 

premium. The value of  variables used is subject to fluctuations outside 

NLB Group operates in countries governed by different laws. The deferred 

IFRS 7 (the Phase 1 amendments) issued in September 2019 are effective 

individual member’s business and the quality of  the credit portfolio;

management’s control. The pre-tax discount rate is between 9.66 and 

tax assets recognised as at 31 December 2020 are based on profit forecasts 

from 1 January 2020 or later. NLB Group has early adopted the Phase 

•  The growth rate in cash flows for the period following the adopted 

15.88% (31 December 2019: between 9.66 and 15.18%).

and take the expected manner of  recovery of  the assets into account. 

1 amendments for annual periods beginning on 1 January 2019. The 

business plan is between 2.9 and 4.4%;

Changes in assumptions regarding the likely manner of  recovering assets 

amendments modify some specific hedge accounting requirements to 

•  The target capital adequacy ratio of  an individual bank is between 14 and 

For strategic NLB Group members in 2020 and 2019, there were no 

or changes in profit forecasts can lead to the recognition of  currently 

provide relief  from potential effects of  the uncertainty caused by the 

17%;

indications of  impairment for equity investments.

unrecognised deferred tax assets or derecognition of  previously created 

IBOR reform. Meaning, that the IBOR reform should not generally cause 

•  The discount rate derived from the capital asset pricing model that is used 

deferred tax assets. If  NLB profit projections used for estimation of  

hedge accounting to terminate. As indicated in the accounting policies, 

to discount future cash flows is based on the cost of  equity allocated to an 

In 2020, NLB impaired equity investments in non-core members in the 

the amount of  deferred tax assets which are expected to be reversed in 

NLB Group elected, as a policy choice permitted under IFRS 9 Financial 

individual investment. The discount rate reflects the impact of  a range 

amount of  EUR 582 thousand. 

foreseeable future (i.e., within 5 years) would change by 10%, the estimated 

Instruments, to continue to apply hedge accounting in accordance with 

d) Employee benefits 

Liabilities for certain employee benefits are calculated by an independent 

actuary. The main assumptions included in the actuarial calculation are as 

follows: 

Actuarial assumptions

Discount factor

Wage growth based on inflation, promotions, and 
wage growth based on past years of service

Other assumptions

NLB Group

2020

2019

NLB

2020

0.3% - 4.0%

0.2% - 3.2%

0.3%

2019

0.2%

1.0% - 4.0%

1.8% - 3.7%

2.6% - 3.0%

3.0% - 3.3%

Number of employees eligible for benefits

7,996

5,010

2,572

2,608

Sensitivity analysis of significant actuarial assumptions for post-employment benefit

NLB Group

NLB

31 Dec 2020

Discount rate

Future salary increases

Discount rate

Future salary increases

Impact on employee benefits provisions - 
post-employment benefits (in %)

The minimum discount rate is considered to be 0%.

 +0.5 b.p. 

 -0.5 b.p. 

 +0.5 b.p. 

 -0.5 b.p. 

 +0.5 b.p. 

 -0.5 b.p. 

 +0.5 b.p. 

 -0.5 b.p. 

(4.9)

3.8

5.3

(4.8)

(5.2)

3.4

5.6

(5.3)

Individual analysis is done by changing one assumption for + / - 0.5 

percentage points, while all other assumptions stay the same.

The breakdown of actuarial gains and losses for post-employment benefit by causes

Actuarial gains and losses due to changed financial assumptions

Actuarial gains and losses due to changes 
in demographic assumptions

Actuarial gains and losses due to experience

Total actuarial gains and losses for the year

The weighted average duration of liabilities in years

NLB Group

2020

606

134

138

878

NLB Group

2020

2019

(1,425)

(86)

(266)

(1,777)

2019

Post-employment benefit 

10.5 - 18.7

10.7 - 19.1

NLB

2020

473

200

27

700

NLB

2020

11.1

in EUR thousands

2019

(1,160)

(129)

(234)

(1,523)

2019

11.5

amount of  deferred tax assets would change by approximately EUR 6 

IAS 39 Financial Instruments: Recognition and Measurement. IAS 39 

million (notes 4.16. and 5.17.).

requires that for cash flow hedges, a forecast transaction must be highly 

probable. IAS 39 also requires that a hedging relationship only qualifies 

2.34. Implementation of the new and revised International Financial 

for hedge accounting if  the hedging relationship is highly effective in 

Reporting Standards 

achieving offsetting changes in fair value or cash flows attributable to the 

During the current year, NLB Group adopted all new and revised standards 

hedged risk. The assessment of  hedge effectiveness is made prospectively 

and interpretations issued by the International Accounting Standards 

and retrospectively. As a result of  interest rate benchmark reform, there 

Board (hereinafter: ‘the IASB’) and the International Financial Reporting 

may be uncertainties about the timing and or amount of  benchmark-

Interpretations Committee (hereinafter: ‘the IFRIC’), and that are endorsed 

based cash flows of  the hedged item or the hedging instrument during 

by the EU that are effective for annual accounting periods beginning on 1 

the period before the replacement of  an existing interest rate benchmark 

January 2020. 

with an alternative nearly risk-free interest rate. This may lead to 

uncertainty whether a forecast transaction is highly probable and whether 

Accounting standards and amendments to existing standards 

prospectively the hedging relationship is expected to be highly effective. 

effective for annual periods beginning on 1 January 2020 that 

Additional information about interest rate benchmark reform is provided 

were endorsed by the EU and adopted by NLB Group

in note 5.5.d).

•  IAS 1 and IAS 8 (amendments) – ‘Definition of  Material’ are effective 

for annual periods beginning on or after 1 January 2020 (with earlier 

•  IFRS 16 (amendment) – ‘Leases COVID-19-Related Rent Concessions’ 

application permitted) and relate to a revised definition of  ‘material,’ 

is effective for annual periods beginning on or after 1 June 2020. The 

namely: “Information is material if  omitting, misstating, or obscuring 

amendment provides lessees with an exemption from assessing whether 

it could reasonably be expected to influence decisions that the primary 

rent concessions that occur as a direct consequence of  the COVID-19 

users of  general purpose financial statements make on the basis of  those 

pandemic and meet specified conditions, are lease modifications. Lessees 

financial statements, which provide financial information about a specific 

that apply the exemption are required to account for COVID-19-related 

reporting entity.” Three new aspects of  the new definition are particularly 

rent concessions as if  they were not lease modifications. An entity 

emphasised and defined – “obscuring,” “could reasonably be expected 

applying the exemption must disclose this fact, whether the exemption 

to influence,” and “primary users.” The new definition of  material 

has been applied to all qualifying rent concessions or, if  not, information 

and the accompanying explanatory paragraphs are contained in IAS 

about the nature of  the contracts to which it has been applied, as well 

1 Presentation of  Financial Statements. The definition of  material in IAS 

as the amount recognised in profit or loss arising from the COVID-19 

8 Accounting Policies, Changes in Accounting Estimates and Errors has 

related rent concessions. There is no impact on NLB Group’s consolidated 

been replaced with a reference to IAS 1, thus the Amendments ensure 

financial statements.

that the definition of  ‘material’ is consistent across all IFRS Standards. 

There is no impact on NLB Group’s consolidated financial statements. 

Accounting standards and amendments to existing standards that 

were endorsed by the EU, but not adopted early by NLB Group

•  ‘Amendments to References to the Conceptual Framework in IFRS 

New and revised accounting standards and interpretations endorsed by the 

Standards’ are effective for annual periods beginning on or after 1 

EU that are not mandatory for annual accounting periods beginning on 1 

January 2020. Amendments were issued to support transition to the 

January 2020, were not adopted early by NLB Group. These standards and 

revised Conceptual Framework for companies that develop accounting 

amendments are not expected to have a material impact on the consolidated 

policies using the Conceptual Framework when no IFRS Standard 

financial statements of  NLB Group in the future reporting periods and on 

applies to a particular transaction. There is no impact on NLB Group’s 

foreseeable future transactions. NLB Group plans to adopt the accounting 

consolidated financial statements.

standards and amendments listed below for reporting periods commencing 

•  IFRS 3 (amendment) – ‘Business Combinations’ is effective for annual 

on or after the effective date.

periods beginning on or after 1 January 2020. It aims to resolve entities’ 

•  IFRS 4 (amendment) – ‘Insurance Contracts’ – deferral of  IFRS 9’ 

difficulties which arise when determining whether they have acquired a 

is effective for annual periods beginning on or after 1 January 2021. 

business or a group of  assets. Among others, the Amendment clarifies and 

Currently IFRS 4 requires insurance entities to apply IFRS 9 Financial 

narrows the definitions of  a business and of  outputs, provides additional 
guidance, and illustrative examples. There is no impact on NLB Group’s 

Instruments from 1 January 2021, and amendments allow them to 
defer the application of  IFRS 9 until the annual period beginning on 

consolidated financial statements. 

or after 1 January 2023. The amendment will not impact NLB Group’s 

consolidated financial statements.

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CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Accounting standards and amendments to existing standards,  

•  Annual Improvements (amendments) 2018-2020 are effective for annual 

3. Changes in subsidiary holdings

but not endorsed by the EU

periods beginning on or after 1 January 2022. The amendments to IFRS 

•  IFRS 17 (new standard) – ‘Insurance Contracts’ is effective for annual 

9 clarify which fees and costs should be included in the “10 per cent” 

periods beginning on or after 1 January 2023. The new standard provides 

test for derecognition of  a financial liability. The amendment to IFRS 16 

a comprehensive principle-based framework for the measurement and 

Leases removes from the example the illustration of  the reimbursement 

Changes in 2020

Capital changes:

Changes in 2019

Capital changes:

presentation of  all insurance contracts. The new standard will replace 

of  leasehold improvements by the lessor in order to resolve any potential 

•  In December 2020, NLB acquired an 83.23% ordinary shareholding 

•  In January 2019, decrease of  share capital in the amount of  EUR 3,324 

IFRS 4 Insurance Contracts and requires insurance contracts to be 

confusion regarding the treatment of  lease incentives. The amendments 

in Komercijalna banka a.d. Beograd, which represents 81.42% of  total 

thousand was registered in NLB Leasing d.o.o. Sarajevo. Since March 

measured using current fulfilment cash flows, and for revenue to be 

to IFRS 1 First-time Adoption of  International Financial Reporting 

shareholding in the bank.

2019 the company has been formally in liquidation.

recognised – as the service is provided over the coverage period. NLB 

Standards permits a subsidiary that becomes a first-time adopter of  

•  In December 2020, NLB acquired 1 ordinary share of  Komercijalna 

•  An increase in share capital in the form of  a cash contribution in the 

Group does not expect an impact on its consolidated financial statements.

IFRS Standards later than its parent to measure cumulative translation 

banka a.d. Banja Luka which represents a 0.002% share of  their capital.

amount of  EUR 1,740 thousand in REAM d.o.o., Podgorica to ensure 

•  IAS 1 (amendment and deferral of  effective date) – ‘Presentation of  

of  the parent, based on the parent’s date of  transition to IFRS Standards. 

Ljubljana and thereby increased its ownership from 39.44% to 40.08%.

Financial Statements: Classification of  Liabilities as Current or Non-

The amendments to IAS 41 Agriculture remove the requirement to 

•  An increase in share capital in the form of  a debt to equity conversion in 

Other changes:

current’ is effective for annual periods beginning on or after 1 January 

exclude cash flows for taxation when measuring fair value under IAS 41. 

the amount of  EUR 1,800 thousand in NLB Leasing Podgorica d.o.o. – u 

differences at amounts included in the consolidated financial statements 

•  In December 2020, NLB acquired additional shares of  Bankart d.o.o., 

regular business operations. 

2023. The amendments clarify that liabilities are classified as either 

This amendment is intended to align with the requirement in the standard 

likvidaciji.

current or non-current, depending on the rights that exist at the end of  

to discount cash flows on a post-tax basis. NLB Group does not expect an 

•  In January 2019, REAM d.o.o., Beograd merged with SR-RE d.o.o., 

Beograd. In April 2019, SR-RE d.o.o., Beograd was renamed ‘REAM 

the reporting period. Classification is unaffected by the expectations of  

impact on its consolidated financial statements.

Other changes:

d.o.o., Beograd.’

the entity or events after the reporting date. The amendment also clarifies 

•  From 1 January 2019 NLB Srbija d.o.o., Beograd and NLB Crna Gora 

what IAS 1 means when it refers to the ‘settlement’ of  a liability. NLB 

•  IFRS 9 (amendment), IAS 39 (amendment), IFRS 7 (amendment), IFRS 

•  In April 2020, NLB established the nonfinancial cultural heritage institute 

d.o.o., Podgorica were transferred from core to non-core members.

Group does not expect an impact on its consolidated financial statements.

4 (amendment) and IFRS 16 (amendment) – ‘Interest Rate Benchmark 

named ‘NLB Zavod za upravljanje kulturne dediščine, Ljubljana.’

•  In June 2019, Prospera plus d.o.o., Ljubljana – v likvidaciji and NLB 

Reform – Phase 2’ are effective for annual periods beginning on or 

•  In May 2020, NLB established financial company named ‘NLB 

Interfinanz Praha s.r.o., Prague – vo likvidaci were liquidated. In 

•  IFRS 3 (amendment) – ‘Business Combinations – Reference to the 

after 1 January 2021 with earlier application permitted. Unlike Phase 

Lease&Go, leasing, d.o.o., Ljubljana.’

accordance with a court order, companies were removed from the court 

Conceptual Framework’ is effective for annual periods beginning on or 

1, which focused on issues of  the impact of  the reform on financial 

•  In May 2020, all the suspensive conditions under the joint NLB and 

register.

after 1 January 2022. The amendments update a reference in IFRS 3 to 

reporting in the period before the replacement of  the existing interest 

KBC Insurance NV sale agreement signed in December 2019 where met, 

•  In June 2019, NLB sold its subsidiary CBS Invest d.o.o., Sarajevo.

the Conceptual Framework for Financial Reporting without changing 

rate benchmark with a risk-free interest rate, Phase 2 focused on issues 

therefore the sale of  NLB’s 50% stake in the share capital of  NLB Vita 

•  In December 2019 NLB and KBC Insurance NV, in a joint process, 

the accounting requirements for business combinations. Further, the 

that affect financial reporting when an existing interest rate benchmark 

d.d., Ljubljana was completed (note 4.14.).  

agreed to sell their respective stakes in the life insurance company NLB 

amendments add an exception to the recognition principle for liabilities 

is replaced with a risk-free rate. The Phase 2 amendments include a 

•  In December 2020, BH-RE d.o.o., Sarajevo – beginning of  the 

Vita d.d., Ljubljana. As the sale is expected to qualify for recognition as 

and contingent liabilities within the scope of  IAS 37 Provisions, 

practical expedient to require contractual changes, or changes to cash 

liquidation procedure entered in the court register.

a completed sale within one year from the end of  the reporting period, 

Contingent Liabilities and Contingent Assets or IFRIC 21 Levies. The 

flows that are directly required by the reform, to be treated as changes 

•  In December 2020, NLB sold its subsidiaries NLB Leasing d.o.o., 

investment in joint venture NLB Vita d.d., Ljubljana was transferred from 

amendments also clarify existing guidance for contingent assets.

to a floating interest rate equivalent to a movement in a market rate of  

Sarajevo - u likvidaciji and NLB Leasing Podgorica d.o.o., Podgorica - u 

the line ‘Investments in associates and joint ventures’ into line ‘Non-

interest. The practical expedient is also required for entities applying 

likvidaciji.

current assets held for sale.’

•  IAS 16 (amendment) – ‘Property, Plant and Equipment: Proceeds 

IFRS 4 Insurance Contracts that are using the exemption from IFRS 9 

before Intended Use’ is effective for annual periods beginning on or 

Financial Instruments (and therefore, apply IAS 39 Financial Instruments: 

after 1 January 2022. The amendment prohibits the deduction from 

Recognition and Measurement) and for IFRS 16 Leases, to lease 

the cost of  an item of  property, plant and equipment of  any proceeds 

modifications required by the IBOR reform. The amendments permit 

from the sale of  produced items while the assets is being prepared for 

changes required by the IBOR reform to be made to hedge designations 

its intended use. The proceeds from selling such items, and the cost of  

and hedge documentation under both IFRS 9 and IAS 39 without 

producing those items, are recognised in profit or loss. It also clarifies 

the hedging relationship being discontinued. Under IFRS 7 Financial 

that an entity is ‘testing whether the asset is functioning properly’ when 

instrument: Disclosures amendments an entity will be required to disclose 

it assesses the technical and physical performance of  the asset. The 

information about new risks arising from the reform and how it manages 

financial performance of  the asset is not relevant to this assessment. 

the transition to alternative benchmark rates. The Phase 2 amendments 

The amendment further requires separate disclosure of  the amounts 

apply only to changes required by the interest rate benchmark reform to 

of  proceeds and costs relating to items produced that are not an output 

financial instruments and hedging relationships. NLB Group does not 

of  the entity’s ordinary activities. It is also necessary to disclose the line 

expect material impact on its consolidated financial statements.

item in the statement of  comprehensive income where the proceeds are 

included. NLB Group does not expect an impact on its consolidated 

financial statements.

•  IAS 37 (amendments) – ‘Provisions, Contingent Liabilities and Contingent 

Assets: Onerous Contracts – Cost of  Fulfilling a Contract’ is effective for 

annual periods beginning on or after 1 January 2022. The amendments 

modify the standard regarding costs a company should include as the cost 

of  fulfilling a contract when assessing whether a contract is onerous. The 

amendments specify that the ‘cost of  fulfilling’ a contract comprises the 

‘costs that relate directly to the contract.’ The costs that relate directly to 
a contract can either be incremental costs of  fulfilling that contract or an 

allocation of  other costs that relate directly to fulfilling contracts. NLB 

Group does not expect an impact on its consolidated financial statements.

114

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 20204.2. Dividend income

NLB Group

NLB

Financial assets measured at fair value through other comprehensive income

2020

2019

2020

2019

 - related to investments held at the end of reporting period

in EUR thousands

4. Notes to the income statement

4.1. Interest income and expenses

Analysis by type of assets and liabilities

Interest and similar income

Interest income, using the effective interest method

Loans and advances to customers at amortised cost

Securities measured at amortised cost

Financial assets measured at fair value through other comprehensive income

Loans and advances to banks measured at amortised cost

Deposits with banks and central banks

Interest income, not using the effective interest method

Financial assets held for trading

Non-trading financial assets mandatorily at fair value through profit or loss

Derivatives - hedge accounting

Other

Total

Interest and similar expenses

Interest expenses, using the effective interest method

Due to customers

Borrowings from banks and central banks

Borrowings from other customers

Subordinated liabilities

Deposits from banks and central banks

Lease liabilities (note 5.11.a)

Derivatives - hedge accounting

Negative interest

Financial liabilities held for trading

Interest expenses on defined employee benefits (note 2.30., 5.16.c)

Other

Total

347,639

312,695

16,165

18,180

386

213

7,549

5,408

1,800

-

341

357,412

311,541

23,215

20,606

1,235

815

7,406

6,097

1,300

9

-

167,616

140,203

12,736

10,704

3,887

86

7,488

5,408

1,739

-

341

175,598

141,345

19,119

11,656

3,065

413

7,310

6,097

1,204

9

-

355,188

364,818

175,104

182,908

41,208

20,541

880

941

10,040

78

294

32,072

23,111

1,285

940

2,716

216

316

9,439

8,434

4,789

100

79

8,969

3,488

5,100

184

6

21,883

3,835

774

-

10,040

27

39

14,334

9,439

7,168

4,789

30

76

10,612

4,317

1,110

-

2,271

298

38

14,170

8,969

2,578

5,100

96

5

55,615

46,331

36,217

24,782

Interest expenses, not using the effective interest method

14,407

14,259

Net interest income

299,573

318,487

138,887

158,126

The item ‘Negative interest’ includes the interest from deposits with banks 

due to the purchase with a premium in the amount of  EUR 845 thousand 

and central banks in the amount of  EUR 7,178 thousand for NLB Group 

for NLB Group and NLB (2019: EUR 518 thousand).

(2019: EUR 2,970 thousand), and EUR 5,912 thousand for NLB (2019: 

EUR 2,060 thousand). It also includes interest from deposits with financial 

Other interest income in the amount of  EUR 341 thousand relates to 

organisations in the amount of  EUR 411 thousand for NLB Group and 

refund of  corporate income tax from Italian Tax Authority (note 4.16.).

NLB (2019: EUR 0) and also interest from securities with a negative yield 

Investments in subsidiaries

Investments in associates and joint ventures

Non-trading financial assets mandatorily at fair value through profit or loss

Total

4.3. Fee and commission income and expenses

a) Fee and commission income and expenses relating to activities of NLB Group and NLB

Fee and commission income

Fee and commission income relating to financial instruments 
not at fair value through profit or loss

Credit cards and ATMs 

Customer transaction accounts

Other fee and commission income

Payments

Investment funds

Guarantees

Agency of insurance products

Other services

Total

Fee and commission expenses

Fee and commission expenses relating to financial instruments 
not at fair value through profit or loss

Credit cards and ATMs 

Other fee and commission expenses

Payments

Insurance for holders of personal accounts and gold cards

Investment banking

Guarantees

Other services

Total

NLB Group

NLB

in EUR thousands

2020

83

83

-

-

28

111

2019

111

111

-

-

97

208

2020

2019

-

-

5,561

670

28

6,259

-

-

68,353

2,781

97

71,231

NLB Group

NLB

in EUR thousands

2020

2019

2020

2019

63,940

66,311

50,325

19,286

11,781

6,338

4,639

69,423

60,686

54,697

17,621

11,282

6,384

5,619

35,634

49,566

39,369

45,606

21,109

23,477

5,931

7,282

5,241

3,434

5,506

7,192

4,832

4,141

222,620

225,712

128,197

130,123

46,473

49,685

25,581

28,261

6,134

1,034

2,272

778

2,528

6,605

955

1,989

114

2,529

909

760

524

712

817

875

771

487

30

753

59,219

61,877

29,303

31,177

Net fee and commission income related to banking activities

163,401

163,835

98,894

98,946

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MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020b) Fee and commission income and expenses relating to fiduciary activities

4.5. Gains less losses from financial assets and liabilities held for trading

NLB Group

NLB

in EUR thousands

NLB Group

NLB

in EUR thousands

2020

2019

2020

2019

2020

2019

2020

2019

Fee and commission income related to fiduciary activities

Receipt, processing, and execution of orders

Management of financial instruments portfolio

Initial or subsequent underwriting and/or placing of financial 
instruments without a firm commitment basis

Custody and similar services

Management of clients' account of non-materialised securities

Advice to companies on capital structure, business strategy, and related matters 
and advice, and services relating to mergers and acquisitions of companies

Total

Fee and commission expenses related to fiduciary activities

Fee and commission related to Central Securities Clearing 
Corporation and similar organisations

Fee and commission related to stock exchange and similar organisations

Total

Net fee income related to fiduciary activities 

Total fee and commission income

Total fee and commission expenses

1,583

1,237

327

4,842

1,797

26

9,812

2,876

57

2,933

6,879

1,281

1,513

256

4,877

1,162

178

9,267

2,711

52

2,763

6,504

1,435

-

327

4,909

1,797

26

8,494

2,874

57

2,931

5,563

1,227

-

256

4,953

1,162

177

7,775

2,714

52

2,766

5,009

232,432

62,152

234,979

64,640

136,691

32,234

137,898

33,943

Total a) and b)

170,280

170,339

104,457

103,955

4.4. Gains less losses from financial assets and liabilities not measured at fair value through profit or loss

Foreign exchange trading

  - gains

  - losses

Debt instruments

  - gains

  - losses

Derivatives

  - currency

  - interest rate

  - securities

Total

31,628

(21,139)

24,102

(12,574)

23,022

(18,623)

16,058

(11,338)

797

(392)

(170)

(909)

(21)

9,794

1,455

(1,459)

363

(1,900)

478

10,465

797

(392)

867

(909)

(21)

4,741

1,455

(1,459)

41

(1,900)

478

3,335

Interest income is included in the income statement line ‘Interest and similar 

income’ and interest expense in line ‘Interest and similar expense’ (note 

4.1.).

4.6. Gains less losses from non-trading financial assets mandatorily at fair value through profit or loss

NLB Group

2020

2019

2020

5,244

(178)

4,528

(1)

4,525

(178)

in EUR thousands

NLB

2019

4,397

(1)

12,749

116

12,749

116

Equity securities

  - gains

  - losses

Debt securities

  - gains

  - losses

Loans and advances to customers

  - gains

Total

(126)

17,689

-

4,643

(126)

16,970

-

4,512

income’ (note 4.1.).

Interest income is included in the income statement line ‘Interest and similar 

4.7. Foreign exchange translation gains less losses

Financial assets and liabilities not measured as at fair value through profit or loss

Disposal of a subsidiary

Financial assets measured at fair value through profit or loss

Other

Total

NLB Group

NLB

in EUR thousands

2020

2019

2020

2019

4,003

(2,656)

14

(49)

5,286

6,598

9,277

(945)

6

(66)

10,493

18,765

3,043

(1,587)

-

-

5,359

6,815

8,061

(945)

-

-

9,173

16,289

NLB Group

NLB

in EUR thousands

2020

836

-

(131)

34

739

2019

662

19

39

(14)

706

2020

(1,011)

-

(131)

34

(1,108)

2019

372

-

39

(15)

396

Debt instruments measured at fair value through other comprehensive income

  - gains

  - losses

Debt instruments measured at amortised cost

  - gains

Financial liabilities measured at amortised cost

  - losses

Total

During 2020, NLB Group and NLB sold securities measured at amortised 

cost in the amount of  EUR 120,131 thousand due to increased credit risk 

caused by COVID-19 (note 2.33.b).

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MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 20204.8. Other net operating income

Other operating income

Income from non-banking services

  - cash transportation

  - operating leases of movable property

  - IT services

  - other

Rental income from investment property

Revaluation of investment property to fair value (note 5.9.)

Sale of investment property

Other operating income

Total

Other operating expenses

Expenses related to issued service guarantees

Revaluation of investment property to fair value (note 5.9.)

Other operating expenses

Total

Other net operating income

Other operating expenses mainly include expenses associated with 

donations, damages, and licences.

6,390

2,994

1,003

438

1,955

2,572

1,006

234

2,728

12,930

1,328

136

3,917

5,381

7,549

6,605

3,170

985

455

1,995

4,124

849

361

4,331

16,270

2,477

541

5,401

8,419

7,851

5,595

2,994

470

891

1,240

471

884

164

1,508

8,622

1,328

87

1,413

2,828

5,794

5,694

3,170

455

863

1,206

697

11

220

1,886

8,508

2,477

86

1,401

3,964

4,544

NLB Group

NLB

in EUR thousands

4.9. Administrative expenses

NLB Group

NLB

in EUR thousands

2020

2019

2020

2019

2020

2019

2020

2019

Employee costs

Gross salaries, compensations, and other short-term benefits

145,878

151,634

Defined contribution scheme

Social security contributions

Defined benefit expenses (note 5.16.c)

Post-employment benefits

Other employee benefits

Total

Other general and administrative expenses

Material

Services

Intellectual services

Costs of supervision

Costs of other services

Tax expenses

Membership fees and similar

Business travel

Marketing

Buildings and equipment

Electricity

Rents and leases

Maintainance costs

Costs of security

Insurance for tangible assets

Other costs related to buildings and equipment

Technology

Maintainance of software and hardware

Licences

Data assets and subscription costs

Other technology costs

Communications

Postal services

Telecommunication and internet

Other communication costs

Other general and administrative costs

Total

10,297

8,236

545

423

122

10,484

8,317

741

447

294

90,063

6,689

5,546

304

239

65

95,934

6,826

5,591

218

54

164

164,956

171,176

102,602

108,569

4,529

28,136

10,176

3,926

14,034

2,688

852

399

8,131

20,996

4,045

1,916

6,500

3,599

930

4,006

21,979

10,184

7,961

1,998

1,836

8,259

4,027

2,152

2,080

1,301

4,562

31,082

13,516

3,494

14,072

2,757

815

1,205

9,625

20,818

4,113

1,899

6,975

3,669

631

3,531

2,117

18,484

6,194

2,257

10,033

1,002

337

136

5,086

11,952

2,277

390

4,714

1,791

167

2,613

1,834

21,402

9,502

1,931

9,969

1,027

322

512

5,985

12,189

2,230

528

5,049

1,619

240

2,523

20,466

14,655

13,765

9,526

7,061

2,096

1,783

9,305

5,215

2,002

2,088

2,203

7,164

5,054

1,383

1,054

5,509

3,581

724

1,204

733

6,740

4,514

1,503

1,008

6,002

4,001

751

1,250

1,491

97,270

102,838

60,011

64,529

Total administrative expenses

262,226

274,014

162,613

173,098

Number of employees

8,792

5,878

2,591

2,659

117

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Costs of  other services include costs for cash transport, archiving services, 

In the presented years, NLB Group and NLB paid the following expenses 

personal insurance costs, and legal costs and fees. 

related to the services of  the statutory auditor:

NLB Group

External audit services

Audit of annual report

Other audit services

Other non-audit services

Total

NLB Group

NLB

in EUR thousands

2020

2019

2020

2019

542

55

42

639

570

10

-

580

211

55

42

308

211

10

-

221

Additionally, to the services included in the table above, the statutory 

thousand). These expenses are included in the calculation of  the effective 

auditor performed also some services related to the issue of  subordinated 

interest rate of  the issued subordinated instruments.

instruments in 2020 in the amount of  EUR 75 thousand (2019: EUR 330 

4.10. Cash contributions to resolution funds and deposit guarantee schemes

Financial assets modified since initial recognition

Gross carrying amount of financial assets for which loss allowance has 
changed to 12-month measurement during the period

4.13. Provisions

Guarantees and commitments (note 5.16.b) 

Restructuring provisions (note 5.16.d)

Provisions for legal risks (note 5.16.e)

Other provisions (note 5.16.f)

Total

NLB Group

NLB

4.14. Impairment charge

in EUR thousands

Cash contributions to deposit guarantee schemes

Cash contributions to resolution funds

Total

4.11. Depreciation and amortisation

Amortisation of intangible assets (note 5.10.)

Depreciation of property and equipment:

 - own property and equipment (note 5.8.b)

 - right-of-use assets (note 5.11.a)

Total

4.12. Gains less losses from modification of financial assets

2020

15,022

1,652

16,674

NLB Group

2020

10,112

17,062

4,541

31,715

2019

14,173

2,050

16,223

2019

9,994

16,393

4,577

30,964

2020

5,451

1,652

7,103

NLB

2020

6,908

10,092

848

17,848

2019

7,348

9,922

776

18,046

2019

4,984

2,050

7,034

Impairment of financial assets

Cash balances at central banks, and other demand deposits at banks 

Loans and advances to individuals measured at amortised cost (note 5.14.a)

Loans and advances to legal entities measured at amortised cost (note 5.14.a)

in EUR thousands

Debt securities measured at fair value through other comprehensive income (note 5.14.b)

Debt securities measured at amortised cost (note 5.14.b)

Other financial assets measured at amortised cost (note 5.14.a)

Impairment of investments in subsidiaries, associates and joint ventures

Investments in subsidiaries

Investments in associates and joint ventures

Total

Impairment of other assets

NLB Group

12-month 
expected 
credit losses

Lifetime ECL 
not credit 
- impaired

Lifetime ECL 
credit-impaired 

Total

12-month 
expected 
credit losses

Lifetime ECL 
not credit 
- impaired

Lifetime ECL 
credit-impaired 

2020

2019

Financial assets modified during the period

Amortised cost before modification

416,341

27,798

Net modification gains/(losses)

(3,094)

(357)

8,756

(126)

452,895

(3,577)

734

(24)

1,821

(49)

3,861

(109)

Total

6,416

(182)

Other assets

Total

Total impairment

in EUR thousands

Property and equipment (note 5.8.)

31 Dec 2020

in EUR thousands

31 Dec 2019

1,690

-

NLB Group

NLB

in EUR thousands

2020

482

3,500

4,696

(119)

8,559

2019

312

5,478

5,696

(39)

11,447

2020

(599)

3,500

4,230

(85)

7,046

2019

(368)

5,500

191

(105)

5,218

NLB Group

NLB

in EUR thousands

2020

2019

2020

2019

344

29,007

26,019

3,888

547

1,994

63

8,010

(23,856)

1,130

237

786

124

13,219

(4,597)

635

224

28

46

3,772

(21,606)

171

293

663

-

-

-

204

792

996

-

-

-

171

3,006

3,177

552

30

582

-

103

103

(2,843)

1

(2,842)

-

47

47

62,795

(10,453)

10,318

(19,456)

Total

61,799

(13,630)

9,633

(16,661)

Impairment of  financial assets includes EUR 13,447 thousand of  12-month 

In 2020, NLB impaired equity investments in non-core subsidiaries and an 

expected credit losses for Stage 1 financial assets, acquired through a 

associate in total amount of  EUR 582 thousand (2019: EUR 591 thousand). 

business combination (note 5.12.b). Of  that EUR 10,434 thousand relates 

In 2020 NLB did not release any impairments of  equity investments (2019: 

to financial assets measured at amortised cost, EUR 2,932 thousand to 
financial assets measured at fair value through other comprehensive income, 

EUR 3,433 thousand, mainly due to decrease of  share capital in non-core 
subsidiary and consequential repayment of  funds to NLB). 

and EUR 81 thousand to cash balances at central banks and other demand 

deposits at banks. 

118

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Impairments of  investments in subsidiaries and associates are included in 

the segment ‘Non-core members.’ 

4.15. Gains less losses from non-current assets held for sale

Gains less losses on derecognition of subsidiaries, associates and joint ventures

Gains less losses from property and equipment

Total

Each member of  NLB Group (disclosed in note 5.12.) is taxable as required 

a reversal is expected within five years. The deferred tax assets with respect 

by local tax legislation. Income tax rates within NLB Group range from 

to which simultaneously deferred tax liabilities are recognised are excluded 

9–32%. 

from this calculation (e.g., deferred tax assets for temporary non-deductible 

expenses for impairment of  debt securities measured at fair value through 

in EUR thousands

A tax rate of  19% was applied in Slovenia in 2020 (2019: 19%). 

other comprehensive income and deferred tax assets related to fair value 

NLB Group

NLB

2020

11,006

(153)

10,853

2019

-

(576)

(576)

2020

35,454

(220)

35,234

2019

-

(578)

(578)

hedge accounting). 

In 2020 NLB received EUR 3,569 thousand corporate income tax refund 

and EUR 341 thousand interest from the Italian Tax Authority. The refund 

Other NLB Group members did not recognise deferred tax assets for tax 

is related to the closing of  Trieste Branch (officially closed in 2017) and is 

losses as there is uncertainty about whether the tax losses can be utilised, 

the consequence of  tax non-deductible impairments of  financial assets, 

because it is not probable that future taxable profits will be available against 

recognised by the Trieste Branch in the year 2013. The refund procedure 

which the deferred tax assets can be utilised. 

started in 2016 and was successfully concluded in 2020.

Non-taxable income of  NLB Group mostly relates to the gain from a 

general rule, a tax inspection, which could result in additional tax liability, 

The tax authorities may audit operations of  NLB Group entities. As a 

In May 2020, all the suspensive conditions under the joint NLB and 

was completed. Effect of  sale is included in the segment ‘Retail banking in 

bargain purchase (negative goodwill) of  Komercijalna banka Beograd. 

default interest, and fines for tax, may be initiated at any time within 4 to 6 

KBC Insurance NV sale agreement signed in December 2019 where met, 

Slovenia.’

therefore, the sale of  NLB’s 50% stake in the share capital of  NLB Vita 

4.16. Income tax 

Current income tax

Income related to previous period

Deferred income tax (note 5.17.)

Total

Income tax differs from the amount of  tax determined by applying the 

Slovenian statutory tax rate as follows:

Profit before tax

Tax calculated at prescribed rate of 19%

Income not assessable for tax purposes

Expenses not deductible for tax purposes

Effect of unrecognised deferred tax assets on impairments of subsidiaries and associates 

Tax reliefs

Effect of unrecognised deferred tax assets on tax losses

Effects of different tax rates in other countries

Changes in recognition and measurement of deferred taxes

Withholding tax suffered in other countries for which no tax credit was available in Slovenia

Adjustment to tax in respect of prior periods

Other

Total

Non-taxable income of  NLB relates mostly to income from sale of  NLB 

years from the date of  tax statement or from the year in which tax should 

Vita, which is according to Slovenian tax legislation 50% non-taxable and to 

have been assessed. NLB is not aware of  any circumstances that could give 

dividends. NLB excluded from its taxable base EUR 16,841 thousand from 

rise to a potential material tax liability in this respect.  

NLB Vita sale and EUR 5,947 thousand dividend income in 2020 (2019: 

in EUR thousands

EUR 67,605 thousand).

In 2018, the Financial Administration of  the Republic of  Slovenia (FURS) 

granted NLB special tax status for a period of  three years. The purpose of  

NLB Group

NLB

2020

11,972

(3,569)

(3,238)

5,165

2019

21,620

-

(8,041)

13,579

2020

4,010

(3,569)

(540)

(99)

2019

10,153

-

(8,556)

1,597

The effect of  unrecognised deferred tax assets on impairments of  

the status is to establish cooperation between FURS and the taxpayers, with 

subsidiaries and associates represents mainly a decrease of  the tax base 

the aim of  encouraging voluntary compliance and reduce administrative 

of  NLB due to utilisation of  previously tax non-deductible expenses for 

burdens on financial supervision. FURS cooperates with NLB and responds 

impairments of  subsidiaries that were divested during the presented years.

quickly to resolve NLB’s tax compliance issues, which reduces NLB’s tax 

risks and uncertain tax positions.  

NLB recognised deferred tax assets accrued on the basis of  temporary 

differences in an amount that, given future profit estimates, is expected to 

The effective tax rate of  NLB Group relating to operations in 2020, 

be reversed in the foreseeable future (i.e., within five years). Due to some 

calculated as a ratio of  the tax expense and profit before tax is 1.9% (2019: 

uncertainties regarding external factors (regulatory environment, market 

6.3%). NLB Group profit before tax includes non-taxable gain from a 

situation, etc.), a lower range of  expected outcomes was considered for the 

bargain purchase (negative goodwill) of  EUR 137,858 thousand. Without 

purposes of  deferred tax assets calculation. 

this one-off event, the effective tax rate of  NLB Group would be 3.7 %. The 

effective tax rate for NLB is -0.1% (2019: 0.9%). 

in EUR thousands

foreseeable future, was not changed in 2020 and stays the same as in 2019, 

4.17. Earnings per share

The estimated amount of  deferred tax assets, expected to be reversed in 

NLB Group

NLB

2020

2019

2020

277,921

52,805

(26,300)

3,838

(9,016)

(1,902)

(4,351)

(6,273)

-

114

(3,457)

(293)

5,165

215,397

113,853

40,925

(3,102)

3,829

(2,112)

(2,929)

(8,531)

(9,110)

(8,393)

2,870

113

19

13,579

21,632

(4,359)

1,662

(8,652)

(1,649)

(4,985)

-

-

114

(3,569)

(293)

(99)

2019

177,746

33,772

(13,632)

627

(2,650)

(1,864)

(9,155)

-

(8,393)

2,870

3

19

1,597

when NLB increased recognised deferred tax assets by EUR 6,739 thousand 

Earnings per share are calculated by dividing the net profit by the weighted 

(included in Changes in recognition and measurement of  deferred taxes). 

average number of  ordinary shares in issue, less treasury shares. 

NLB did not recognise deferred tax assets arising from tax losses. NLB 

Diluted earnings per share are the same as basic earnings per share for NLB 

recognised deferred tax assets on all temporary differences, except for 

Group and NLB, since subordinated loans and issued debt securities have no 

impairments of  non-strategic capital investments where deferred tax assets 

future conversion options, and consequently there are no dilutive potential 

are recognised in the amount that, taking into account other recognised 

ordinary shares.

deferred tax assets reaches the total amount of  deferred tax assets, for which 

Net profit attributable to the owners of the parent (in EUR thousands)

Weighted average number of ordinary shares (in thousands)

Basic earnings per share (in EUR per share)

Diluted earnings per share (in EUR per share)

NLB Group

NLB

2020

2019

2020

269,707

20,000

13.5

13.5

193,576

20,000

9.7

9.7

113,952

20,000

5.7

5.7

2019

176,149

20,000

8.8

8.8

119

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 20205. Notes to the statement of financial position

b) Financial liabilities held for trading

5.1. Cash, cash balances at central banks, and other demand deposits at banks

NLB Group

NLB

in EUR thousands

31 Dec 2020

31 Dec 2019

31 Dec 2020

31 Dec 2019

Derivatives, excluding hedging instruments

Balances and obligatory reserves with central banks 

3,149,775

1,569,753

1,998,297

1,044,255

Cash

Demand deposits at banks

Allowance for impairment

Total 

507,970

304,941

339,897

192,221

192,405

71,089

164,725

83,365

3,962,686

2,101,871

2,261,791

1,292,345

(874)

(525)

(258)

(134)

3,961,812

2,101,346

2,261,533

1,292,211

Swap contracts

  - currency swaps

  - interest rate swaps

Options

  - interest rate options

Forward contracts

  - currency forward

Total

Slovenian banks are required to maintain a compulsory reserve with the 

accordance with local legislation. NLB and other banks in NLB Group fulfil 

The notional amounts of  derivative financial instruments are disclosed in 

Bank of  Slovenia relative to the volume and structure of  their customer 

their compulsory reserve deposit requirements.

note 5.23.b).

deposits. Other banks in NLB Group maintain a compulsory reserve in 

5.2. Financial instruments held for trading

a) Financial assets held for trading

Derivatives, excluding hedging instruments

Swap contracts

  - currency swaps

  - interest rate swaps

Options

  - interest rate options

  - securities options

Forward contracts

  - currency forward

Total derivatives

Securities

Bonds

  - Republic of Slovenia

  - other EU members

  - Republic of Serbia

  - other non-EU members

Total securities

Total

  - quoted securities

of these debt instruments

The notional amounts of  derivative financial instruments are disclosed in 

note 5.23.b). 

NLB Group

NLB

in EUR thousands

31 Dec 2020

31 Dec 2019

31 Dec 2020

31 Dec 2019

13,597

400

13,197

786

-

786

1,666

1,666

16,049

68,806

-

-

66,356

2,450

68,806

18,169

2,056

16,113

810

3

807

734

734

19,713

4,325

1,041

40

-

3,244

4,325

13,932

735

13,197

786

-

786

1,663

1,663

16,381

2,450

-

-

-

2,450

2,450

18,216

2,103

16,113

810

3

807

734

734

19,760

4,325

1,041

40

-

3,244

4,325

84,855

24,038

18,831

24,085

68,806

68,806

4,325

4,325

2,450

2,450

4,325

4,325

5.3. Non-trading financial instruments measured at fair value through profit or loss

a) Financial assets mandatorily at fair value through profit or loss

Assets

Shares

Investment funds

Bonds

Loans and advances to companies

Total

  - quoted securities

of these equity instruments

of these debt instruments

  - unquoted securities

of these equity instruments

b) Financial liabilities measured at fair value through profit or loss

Liabilities 

Loans and advances to companies

NLB Group

NLB

in EUR thousands

31 Dec 2020

31 Dec 2019

31 Dec 2020

31 Dec 2019

13,932

777

13,155

-

-

1,553

1,553

15,485

17,238

1,983

15,255

3

3

662

662

17,903

13,947

792

13,155

-

-

1,553

1,553

15,500

17,238

1,983

15,255

3

3

651

651

17,892

NLB Group

NLB

in EUR thousands

31 Dec 2020

31 Dec 2019

31 Dec 2020

31 Dec 2019

4,171

10,989

2,157

25,076

42,393

2,157

-

2,157

15,160

15,160

3,167

5,475

1,756

14,961

25,359

2,207

451

1,756

8,191

8,191

4,171

2,716

-

-

30,935

35,106

-

-

-

4,171

4,171

-

-

20,571

23,287

-

-

-

2,716

2,716

NLB Group

NLB

in EUR thousands

31 Dec 2020

31 Dec 2019

31 Dec 2020

31 Dec 2019

-

7,998

-

7,746

120

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 20205.4. Financial assets measured at fair value through other comprehensive income

a) Analysis by type of financial assets measured at fair value through other comprehensive income

in EUR thousands

NLB Group

NLB

b) Movements of financial assets measured at fair value through other comprehensive income

in EUR thousands

NLB Group

NLB

31 Dec 2020

31 Dec 2019

31 Dec 2020

31 Dec 2019

Balance as at 1 January

2,141,428

1,898,079

1,656,657

1,528,314

2020

2019

2020

2019

1,598,760

1,509,559

Effects of translation of foreign operations to presentation currency

Bonds

- governments

    - Republic of Slovenia

    - other EU members

    - Republic of Serbia

    - other non-EU members

- banks

- other issuers

Shares

National Resolution Fund

Treasury bills

    - Republic of Slovenia

    - other EU members

    - Republic of Serbia

    - other non-EU members

Commercial bills

Total

Allowance for impairment

  - quoted securities

of these equity instruments

of these debt instruments

  - unquoted securities

of these equity instruments

of these debt instruments

The credit quality analysis for financial assets and contingent liabilities is 

disclosed in note 6.1.j) and movements in allowance for the impairment of  

debt securities in note 5.14.b).

3,260,940

2,527,240

417,238

384,474

1,258,775

466,753

716,459

17,241

22,925

44,874

135,102

57,531

24,015

8,483

45,073

50,449

1,913,623

1,330,137

434,168

557,783

84,118

254,068

561,596

21,890

4,936

44,687

112,162

93,184

14,982

-

3,996

66,020

879,856

334,819

370,484

-

174,553

701,663

17,241

273

44,874

72,444

45,007

7,011

-

20,426

-

930,561

362,694

528,359

9,801

29,707

561,596

17,402

259

44,687

102,152

87,170

14,982

-

-

-

3,514,290

2,141,428

1,716,351

1,656,657

(9,482)

3,307,103

703

(5,597)

1,952,920

3,288

(3,141)

1,671,204

-

(2,512)

1,611,711

-

Acquisition of subsidiaries (note 5.12.b)

Additions

Disposals and maturity

Net interest income

Exchange differences on monetary assets

Changes in fair values

Balance as at 31 December

(312)

1,284,895

1,856,445

977

-

1,958,648

(1,793,394)

(1,767,198)

17,370

(10,895)

18,753

20,142

1,135

29,645

-

-

1,045,700

(999,844)

9,894

(11,007)

14,951

-

-

802,625

(711,020)

11,192

1,268

24,278

3,514,290

2,141,428

1,716,351

1,656,657

As at 31 December 2020, NLB Group and NLB do not have any equity 

of  the bankruptcy proceedings were not met. At the time of  conversion, 

instruments measured at fair value through other comprehensive income 

NLB Group transferred EUR 1,002 thousand from accumulated other 

obtained by taking possession of  collateral in the statement of  financial 

comprehensive income into retained earnings. 

position (NLB Group 31 December 2019: EUR 3,289 thousand) (note 6.1.l).

Equity investment obtained by taking possession of  collateral in amount 

selling equity securities measured at fair value through other comprehensive 

In 2020 and 2019, NLB Group and NLB did not realise any gain or loss by 

of  EUR 3,289 thousand was during year 2020 converted back to the 

income. 

item ‘Financial assets measured at amortised cost’ because the conditions 

c) Accumulated other comprehensive income related to financial assets measured at fair value through other comprehensive income

NLB Group

NLB

in EUR thousands

3,306,400

1,949,632

1,671,204

1,611,711

Balance as at 1 January

207,187

67,096

140,091

188,508

46,335

142,173

45,147

45,147

-

44,946

44,946

-

Effects of translation of foreign operations to presentation currency

Net gains/(losses) from changes in fair value 

Gains/losses transferred to net profit on disposal (note 4.4.)

Impairment (note 4.14.)

Transfer of gains/losses to retained earnings

Deferred income tax (note 5.17.)

Share of other comprehensive income of associates and joint ventures

Balance as at 31 December

  - debt securities

  - equity securities

2020

48,316

48

11,526

(5,066)

3,888

(1,002)

(1,486)

(12,574)

43,650

39,924

3,726

2019

28,861

29

16,782

(4,527)

1,130

-

(1,859)

7,900

48,316

43,933

4,383

2020

24,444

-

7,724

(4,347)

635

-

(762)

-

27,694

27,242

452

2019

18,620

-

11,415

(4,396)

171

-

(1,366)

-

24,444

24,156

288

121

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 20205.5. Derivatives for hedging purposes

instrument and those of  the hedged item match (i.e. the principal terms 

c) Accumulated fair value adjustments arising from the 

of  financial position as a hedged item, except for macro fair value hedges. In 

NLB Group entities measure exposure to interest rate risk using repricing 

match), while the dollar-offset method is used to regularly measure hedge 

corresponding continuing hedge relationships

such relationships, hedged items are presented in the item ‘Financial assets 

gap analysis and by calculating the sensitivity of  the statement of  financial 

effectiveness retrospectively. Prospective testing of  hedge effectiveness is 

The table below presents accumulated fair value adjustments arising from 

measured at amortised cost,’ while the accumulated fair value adjustment 

position and off-balance-sheet items in terms of  the economic value 

carried out regularly for macro hedges where the characteristics of  both 

the corresponding continuing hedge relationships, irrespective of  whether 

is presented in a separate item ‘Fair value changes of  the hedged items in 

of  equity. The portfolio duration is used as a measure of  risk in the 

items in the hedge relationship do not fully match by comparing the change 

there has been a change in the hedge designation during the year. The 

portfolio hedge of  interest rate risk.’

management of  securities in the banking book.

in the fair value of  both items to the shift in the yield curve.

accumulated fair value adjustment is presented in the same line of  statement 

NLB Group entities use various derivatives such as interest rate swaps 

Hedge accounting rules were not applied in economic hedges using CIRS. 

(IRS) and currency interest rate swaps (CIRS) to close open positions in an 

Thus, the effects of  valuation are disclosed in the income statement in the 

individual maturity bucket. Micro and macro fair value hedges are used for 

item ‘Gains less losses from financial assets and liabilities held for trading.’

that purpose, i.e., the swapping of  a fixed interest rate on a hedged item 

for a variable interest rate. Micro cash flow hedges are also used, i.e. the 

Sources of  hedge ineffectiveness may arise, but are not limited to the 

swapping of  a variable interest rate on a hedged item for a fixed interest 

discount rates used for valuation of  derivatives at fair value, and notional 

rate. All cash flow hedges were made on liability items, while fair value 

and timing differences, as well differences in the amortising plan between 

NLB Group and NLB

Micro fair value hedges

hedges were used on both liability and asset items. 

hedged items and hedging instrument. Hedge effectiveness is assessed 

Fixed rate corporate loans measured at AC

Hedge accounting rules (fair value and cash flow hedging) were applied 

in the hedging of  interest rate risk using interest rate swaps. These hedge 

attributable to a hedged risk with changes in the fair value of  the hedging 
instrument.     

relationships are created in such a way that the characteristics of  the hedge 

monthly, by comparing changes in the fair value of  the hedged item that are 

a) Fair value adjustment in hedge accounting recognised in profit or loss

Fixed rate bonds measured at AC

Fixed rate bonds measured at FVOCI

Macro fair value hedges 

Fixed rate retail loans

2020

2019

in EUR thousands

Carrying amount 
of hedged items

Accumulated 
amount of FV 
adjustments on 
the hedged item

Carrying amount 
of hedged items

Accumulated 
amount of FV 
adjustments on 
the hedged item

498,397

2,667

117,839

377,891

154,050

154,050

43,571

165

14,182

29,224

13,844

13,844

479,098

3,582

117,811

357,705

149,198

149,198

35,668

293

13,378

21,997

8,991

8,991

NLB Group and NLB

Fair value hedge

Net effects from hedging instruments

- interest rate swap for micro hedge

- interest rate swap for macro hedge

Net effects from hedged items

- loans measured at amortised cost - micro hedge

- bonds measured at amortised cost - micro hedge

- bonds measured at fair value through OCI - micro hedge

- loans measured at amortised cost- macro hedge

2020

720

(12,348)

(7,537)

(4,811)

13,068

(128)

1,116

7,227

4,853

in EUR thousands

2019

(555)

(19,482)

(12,968)

(6,514)

18,927

(153)

(257)

12,864

6,473

d) IBOR reform

The Article 28(2) of  Regulation (EU) 2016/1011 requires EU supervised 

NLB Group closely monitors the development of  Benchmark Interest 

entity users of  a benchmark to nominate in their contingency plans suitable 

Rate Reform and is actively preparing for the changes imposed by the 

benchmark alternative(s). The inclusion of  robust and suitable fallback 

regulation. In 2018, NLB formed a special working group which deals with 

mechanisms in contractual documentation is also expected. NLB identified 

the preparation for the discontinuation of  some important reference interest 

potential €STR-based fallbacks for EURIBOR, in line with the current 

rates and reports on this to NLB Group ALCO.

market consensus on those fallbacks and intends to proceed with the 

activities for inclusion on EURIBOR fallbacks into all new EURIBOR-

NLB Group no longer offers new products that would be tied to reference 

based contracts.

rates in termination. The exception are products related to EURIBOR, 

which is not scheduled for discontinuation. Therefore, NLB Group’s 

In the next step, the Bank is expected to include fallback provisions also 

attention in this phase is focused on the modification of  new contractual 

in legacy contracts with clear focus on LIBOR exposures first. The exact 

relationships with customers in which EURIBOR occurs and the 

timing depends on regulatory development as the amendment of  the interest 

amendment of  existing contractual relationships with customers in which 

rate benchmark reform is still in the legislative process.

other benchmarks in termination appear. As regulations in the field of  

interest rate reform are still changing and as good banking practice has not 

NLB Group planned activities for implementation of  fallback provisions in 

In both of  the presented years all fair value hedges were effective, with 

net investment in a foreign operation. NLB Group applied a hedge of  a 

yet been fully established, NLB Group is preparing proactively and adapting 

legacy IBOR contracts with clients are as follows: 

actual results of  the hedge within a range of  80–125%, therefore, no 

net investment in a foreign operation in years 2011 and 2012, and at that 

to changing circumstances.

discontinuation of  the hedge accounting was required. 

time it recognised a EUR 754 thousand gain on the hedging instrument in 

•  review of  outstanding IBOR referencing loans,

other comprehensive income (note 5.21.b). This gain will be included in the 

Next to the timeline and industry building blocks, NLB Group’s key focus 

•  identification of  alternative reference rate to be used for loan portfolio,

As at 31 December 2020 and 2019, NLB Group and NLB had no 

consolidated income statement when the foreign operation is disposed of  as 

areas remain:

relationships designated for cash flow hedge accounting or for hedge of  a 

a part of  the gain or loss on the disposal.

b) Notional amounts of interest rate swaps

NLB Group and NLB 

Fair value hedge

31 Dec 2020

31 Dec 2019

Notional amount

Fair value

in EUR thousands

Asset

Liability

573,753

561,500

-

788

61,161

49,507

•  Developing new products strategy,

•  Managing legacy portfolio,

•  Executing operational infrastructure changes,

•  Mitigating customer and conduct risk, and

•  Performing contract identification and change.

NLB as a supervised entity, is required to comply with the Benchmark 

regulation and, as a user of  benchmarks, must produce and maintain a 

robust written plan setting out the actions NLB would take in the event 

that a benchmark materially changes or ceases to be provided. NLB has 

prepared a plan, which sets out an inexhaustive/summary action list, and 

will continue to closely follow market standards to identify alternative 
benchmarks that could be referenced in substitute of  existing benchmarks. 

•  analysis of  how the alternative reference rate will be calculated and how 

to calculate any economic difference between IBORs and the selected 

alternative reference rates,

•  consideration of  IT system accommodation with alternative reference 

rates,

•  documentation of  the transition of  the loans. 

122

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020The table below indicates the nominal amount and weighted average 

instruments provide a close approximation to the extent of  the risk exposure 

b) Loans and advances to banks

maturity of  derivatives in hedging relationships that will be affected by the 

NLB Group manages through hedging relationships.

IBOR reform, analysed on an interest rate basis. The derivative hedging 

NLB Group

NLB

in EUR thousands

in EUR thousands

31 Dec 2020

31 Dec 2019

31 Dec 2020

31 Dec 2019

Interest rate swaps

EURIBOR (3 months)

EURIBOR (6 months)

USD LIBOR (6 months)

2020

2019

Nominal amount 
(in EUR thousands)

Weighted average 
maturity (years)

Nominal amount 
(in EUR thousands)

Weighted average  
maturity (years)

186,471

374,254

13,028

5.18

7.83

1.99

186,472

375,028

-

6.23

8.95

-

Loans

Time deposits

Reverse sale and repurchase agreements

Purchased receivables

Allowance for impairment (note 5.14.a)

Total 

As it can be seen from the table, the majority of  long term derivatives in 

at 31 December 2020, derivatives with remaining maturity of  five or more 

c) Loans and advances to customers 

hedging relationships are exposed to EURIBOR, therefore, the uncertainty 

years amount to EUR 310,730 thousand (31 December 2019: EUR 441,189 

arising from interest rate benchmark reform derives mainly from derivatives 

thousand).

with longer maturities, when a change of  EURIBOR could be expected. As 

5.6. Financial assets measured at amortised cost

Analysis by type

NLB Group

NLB

in EUR thousands

31 Dec 2020

31 Dec 2019

31 Dec 2020

31 Dec 2019

1,503,087

1,653,848

1,277,880

1,485,166

197,005

93,403

158,320

144,352

9,619,860

7,589,724

4,564,178

4,568,599

113,138

97,415

54,503

67,279

11,433,090

9,434,390

6,054,881

6,265,396

Loans

Overdrafts

Finance lease receivables (note 5.11.b)

Credit card business

Called guarantees

Allowance for impairment (note 5.14.a)

Total 

Analysis of loans and advances to customers by sector

Debt securities

Loans and advances to banks

Loans and advances to customers 

Other financial assets

Total 

The credit quality analysis for financial assets and contingent liabilities is 

disclosed in note 6.1.j). 

a) Debt securities

Government

Companies

Banks

Financial organisation

NLB Group

NLB

in EUR thousands

31 Dec 2020

31 Dec 2019

31 Dec 2020

31 Dec 2019

1,173,718

1,285,540

86,946

220,988

25,120

81,350

264,323

25,775

953,881

79,732

220,988

25,120

1,115,335

81,350

264,323

25,775

1,506,772

1,656,988

1,279,721

1,486,783

Government

Financial organisations

Companies

Individuals

Total 

9,809

128,074

59,263

-

197,146

(141)

197,005

2,213

91,076

-

209

93,498

(95)

93,403

95,070

63,405

-

-

158,475

(155)

158,320

81,633

62,651

-

209

144,493

(141)

144,352

NLB Group

NLB

in EUR thousands

31 Dec 2020

31 Dec 2019

31 Dec 2020

31 Dec 2019

9,490,734

7,408,374

4,501,991

4,446,843

322,622

49,517

125,725

3,542

9,992,140

(372,280)

9,619,860

328,947

49,017

122,730

3,100

7,912,168

(322,444)

7,589,724

152,487

179,381

-

52,156

916

4,707,550

(143,372)

4,564,178

-

60,688

452

4,687,364

(118,765)

4,568,599

NLB Group

NLB

in EUR thousands

31 Dec 2020

31 Dec 2019

31 Dec 2020

31 Dec 2019

368,400

158,871

4,159,496

4,933,093

9,619,860

271,389

100,054

3,280,246

3,938,035

7,589,724

170,742

177,198

1,838,468

2,377,770

4,564,178

182,582

131,442

1,901,950

2,352,625

4,568,599

Allowance for impairment (note 5.14.b)

(3,685)

(3,140)

(1,841)

(1,617)

Total

1,503,087

1,653,848

1,277,880

1,485,166

123

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020d) Other financial assets

Analysis by type of other financial assets

5.7. Non-current assets held for sale 

a) Analysis by type of non-current assets held for sale

Receivables in the course of collection and other temporary accounts

Credit card receivables

Debtors

Fees and commissions

Receivables to brokerage firms and others for the 
sale of securities and custody services

Accrued income

Dividends

Prepayments

Other financial assets

Allowance for impairment (note 5.14.a)

Total

NLB Group

NLB

in EUR thousands

31 Dec 2020

31 Dec 2019

31 Dec 2020

31 Dec 2019

32,484

20,260

6,316

6,563

611

1,327

-

447

50,683

118,691

(5,553)

113,138

28,697

18,497

6,360

5,315

612

515

46

38

42,241

102,321

(4,906)

97,415

15,906

11,383

1,307

2,871

610

1,296

-

-

22,460

55,833

(1,330)

54,503

25,825

12,194

1,525

3,524

610

529

46

-

24,867

69,120

(1,841)

67,279

Property and equipment

Investment in joint venture

Total non-current assets held for sale

NLB Group

NLB

in EUR thousands

31 Dec 2020

31 Dec 2019

31 Dec 2020

31 Dec 2019

8,658

-

8,658

4,308

38,883

43,191

4,454

-

4,454

2,123

3,409

5,532

Item ‘Property and equipment’ includes business premises and assets 

2020, all the suspensive conditions under the joint NLB and KBC Insurance 

received as collateral that are in the process of  being sold. 

NV sale agreement signed in December 2019 where met, therefore the sale 

In 2019 NLB Group and NLB classified joint venture NLB Vita as non-

investment in NLB Vita as at 31 December 2019 and effect of  sale in year 

current assets held for sale, due to its expected sale in 2020 (note 3.). In May 

2020 are included in the segment ‘Retail banking in Slovenia.’  

of  NLB’s 50% stake in the share capital of  NLB Vita was completed. The 

b) Analysis of movements of non-current assets held for sale 

in EUR thousands

Receivables in the course of  collection are temporary balances which will be 

Other financial assets include receivables to pension funds for prior pension 

Effects of translation of foreign operations to presentation currency

transferred to the appropriate item in the days following their occurrence.

payments, receivables from insurance companies, claims in enforcement 

procedures, claims for sold securities and trust services, claims from refunds, 

paid duties, and legal costs.

Acquisition of subsidiaries (note 5.12.b)

Additions

Transfer from/(to) property and equipment (note 5.8.)

Balance as at 1 January

Analysis of other financial assets by sector

Banks

Government

Financial organisations

Companies

Individuals

Total 

NLB Group

NLB

31 Dec 2020

31 Dec 2019

31 Dec 2020

31 Dec 2019

Transfer from investments in associates and joint ventures

Transfer from/(to) investment property (note 5.9.)

in EUR thousands

Transfer from/(to) other assets

35,431

41,576

14,488

3,912

17,731

113,138

21,749

25,500

10,810

3,857

35,499

97,415

8,069

22,537

7,257

580

16,060

54,503

14,994

24,905

6,920

1,506

18,954

67,279

Disposals

Valuation

Balance as at 31 December

5.8. Property and equipment

a) Analysis by type

e) Movement of called non-financial guarantees

in EUR thousands

Own property and equipment

Balance as at 1 January

Effects of translation of foreign operations to presentation currency

Called guarantees

Paid guarantees

Write-offs

Balance as at 31 December

NLB Group

NLB

2020

1,859

(2)

2,376

(1,932)

(463)

1,838

2019

683

2

1,828

(397)

(257)

1,859

2020

365

-

2,261

(1,723)

(463)

440

2019

548

-

278

(204)

(257)

365

Right-of-use assets (note 5.11.)

Total

NLB Group

2020

43,191

(3)

1,969

89

2,779

-

-

(17)

(39,089)

(261)

8,658

2019

4,349

21

-

-

1,328

85

38,883

(550)

(320)

(605)

43,191

NLB

2020

5,532

-

-

-

2,626

-

-

-

(3,484)

(220)

4,454

2019

1,720

-

-

-

1,249

-

3,409

-

(248)

(598)

5,532

NLB Group

NLB

in EUR thousands

31 Dec 2020

31 Dec 2019

31 Dec 2020

31 Dec 2019

223,598

25,519

249,117

179,060

16,545

195,605

88,495

3,180

91,675

87,120

2,784

89,904

124

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020b) Movement of own property and equipment

in EUR thousands

NLB Group

NLB

in EUR thousands

NLB Group

NLB

Land & 
Buildings

Computers

Other equipment

Total 

Land & 
Buildings

Computers

Other equipment

Total 

for own use

in operating 
lease

for own use

in operating 
lease

Cost

Land & 
Buildings

Computers

Other equipment

Total 

Land & 
Buildings

Computers

Other equipment

Total 

for own use

in operating 
lease

for own use

in operating 
lease

Cost

Balance as at 1 January 2019

312,458

64,026

99,521

6,804

482,809

198,180

41,813

55,414

5,208

300,615

Balance as at 1 January 2020

313,168

70,744

95,673

6,186

485,771

198,313

44,635

51,628

5,441

300,017

Effects of translation of foreign 
operations to presentation currency

Acquisition of subsidiaries 
(note 5.12.b)

Additions

Disposals

Impairment (note 4.14.)

Transfer to/from investment 
property (note 5.9.)

Transfer to/from non-current 
assets held for sale (note 5.7.)

(101)

(20)

(40)

40,173

1,773

3,249

-

-

(161)

45,195

-

-

-

-

-

-

-

-

-

-

5,888

10,254

6,945

1,255

24,342

5,299

5,378

3,356

104

14,137

(5,843)

(961)

(6,955)

(3,132)

(16,891)

(13)

(433)

(5,629)

(2,031)

(8,106)

(43)

(756)

(6,717)

-

-

-

-

-

-

-

-

-

-

(43)

(756)

-

-

(6,717)

(6,556)

(95)

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

(6,556)

-

Disposal of subsidiary (note 3.)

-

(61)

(34)

Balance as at 31 December 2020

345,769

81,729

98,838

4,309

530,645

197,043

49,580

49,355

3,514

299,492

Depreciation and impairment     

Balance as at 1 January 2020

173,763

48,808

79,515

4,625

306,711

135,328

29,440

43,762

4,367

212,897

Effects of translation of foreign 
operations to presentation currency

(25)

(17)

(40)

-

(82)

Disposals

(2,427)

(948)

(6,651)

(2,349)

(12,375)

-

-

-

-

-

-

(431)

(5,600)

(2,031)

(8,062)

Depreciation (note 4.11.)

6,271

6,040

4,103

648

17,062

3,945

3,896

1,782

469

10,092

Impairment (note 4.14.)

Transfer to/from investment 
property (note 5.9.)

Transfer to/from non-current 
assets held for sale (note 5.7.)

161

(401)

(3,938)

-

-

-

-

-

-

Disposal of subsidiary (note 3.)

-

(61)

(30)

-

-

-

-

161

(401)

-

-

(3,938)

(3,930)

(91)

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

(3,930)

-

Balance as at 31 December 2020

173,404

53,822

76,897

2,924

307,047

135,343

32,905

39,944

2,805

210,997

Net carrying value

Balance as at 31 December 2020

172,365

27,907

21,941

1,385

223,598

61,700

16,675

9,411

709

88,495

Effects of translation of foreign 
operations to presentation currency

Additions

Disposals

Transfer to/from investment 
property (note 5.9.)

Transfer to/from non-current 
assets held for sale (note 5.7.)

222

56

122

-

400

-

-

-

-

-

4,561

11,453

4,732

363

21,109

2,952

6,251

1,851

363

11,417

(700)

(4,751)

(8,361)

(981)

(14,793)

(473)

(2,900)

-

-

-

-

-

-

-

(473)

(2,900)

(2,819)

(381)

-

-

-

(3,429)

(5,637)

(130)

(9,196)

-

-

-

-

-

-

-

-

-

-

(2,819)

-

Disposal of subsidiary (note 3.)

-

(40)

(341)

Balance as at 31 December 2019

313,168

70,744

95,673

6,186

485,771

198,313

44,635

51,628

5,441

300,017

Depreciation and impairment     

Balance as at 1 January 2019

168,665

47,427

84,843

4,470

305,405

132,296

29,646

47,818

3,921

213,681

Effects of translation of foreign 
operations to presentation currency

80

44

108

-

232

Disposals

(241)

(4,738)

(7,604)

(604)

(13,187)

-

(1)

-

-

(3,422)

(5,631)

Depreciation (note 4.11.)

7,010

6,115

2,509

759

16,393

4,603

3,216

1,575

Impairment (note 4.14.)

Transfer to/from investment 
property (note 5.9.)

Transfer to/from non-current 
assets held for sale (note 5.7.)

171

(350)

(1,572)

-

-

-

-

-

-

Disposal of subsidiary (note 3.)

-

(40)

(341)

-

-

-

-

171

(350)

-

-

(1,572)

(1,570)

(381)

-

-

-

-

-

-

-

-

-

-

(82)

528

-

-

-

-

-

(9,136)

9,922

-

-

(1,570)

-

Balance as at 31 December 2019

173,763

48,808

79,515

4,625

306,711

135,328

29,440

43,762

4,367

212,897

Net carrying value

Balance as at 31 December 2019

139,405

21,936

16,158

1,561

179,060

62,985

15,195

7,866

1,074

87,120

Balance as at 1 January 2019

143,793

16,599

14,678

2,334

177,404

65,884

12,167

7,596

1,287

86,934

Balance as at 1 January 2020

139,405

21,936

16,158

1,561

179,060

62,985

15,195

7,866

1,074

87,120

of  collateral and included in property and equipment by NLB Group 

thousand) (note 6.1.l).

amounted to EUR 13,268 thousand (31 December 2019: EUR 1,440 

As at 31 December 2020, the value of  assets received by taking possession 

thousand), and in NLB to EUR 7 thousand (31 December 2019: EUR 7 

125

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 20205.9. Investment property

in EUR thousands

5.10. Intangible assets

Balance as at 1 January

Effects of translation of foreign operations to presentation currency

Acquisition of subsidiaries (note 5.12.b)

Additions

Disposals

Transfer from/(to) property and equipment (note 5.8.)

Transfer from/(to) non-current assets held for sale (note 5.7.)

Transfer from/(to) other assets

Net valuation to fair value (note 4.8.)

Balance as at 31 December

NLB Group

2020

52,316

(24)

19,643

717

(2,493)

355

17

(16,559)

870

54,842

2019

58,644

84

-

1,024

(8,417)

123

550

-

308

52,316

NLB

2020

9,303

-

-

-

(2,031)

-

-

231

797

8,300

2019

12,026

-

-

923

(3,571)

-

-

-

(75)

9,303

The value of  assets received by taking possession of  collateral and included 

(31 December 2019: EUR 32,465 thousand), and in NLB amounted to EUR 

in investment property by NLB Group amounted to EUR 36,130 thousand 

4,079 thousand (31 December 2019: EUR 3,464 thousand) (note 6.1.l). 

Operating expenses arising from investment properties: 

Leased to others

Not leased to others

Total

NLB Group

NLB

in EUR thousands

2020

1,157

242

1,399

2019

1,135

235

1,370

2020

383

194

577

2019

456

175

631

NLB Group

in EUR thousands

NLB

Software licenses

Other intangible 
assets

Goodwill

Total 

Software licenses

Cost    

Balance as at 1 January 2020

Effects of translation of foreign operations to presentation currency

Acquisition of subsidiaries (note 5.12.b)

Additions

Write-offs

Disposal of subsidiary (note 3.)

228,692

(34)

4,921

14,150

(844)

(198)

-

-

13,200

-

-

-

32,336

261,028

192,581

-

-

-

-

-

(34)

18,121

14,150

(844)

(198)

-

-

9,033

-

-

Balance as at 31 December 2020

246,687

13,200

32,336

292,223

201,614

Amortisation and impairment

Balance as at 1 January 2020

Effects of translation of foreign operations to presentation currency

Amortisation (note 4.11.)

Write-offs

Disposal of subsidiary (note 3.)

Balance as at 31 December 2020

Net carrying value

192,679

(22)

10,112

(826)

(195)

201,748

-

-

-

-

-

-

28,807

221,486

166,601

-

-

-

-

(22)

10,112

(826)

(195)

-

6,908

-

-

28,807

230,555

173,509

Balance as at 31 December 2020

44,939

13,200

Balance as at 1 January 2020

36,013

-

3,529

3,529

61,668

28,105

39,542

25,980

Other intangible assets in the amount of  EUR 13,200 thousand represent 

additionally identified intangible assets in a business combination, namely 

core deposits and trade name (note 5.12.b). Useful life is assessed to be 5 

years. 

126

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020NLB Group

in EUR thousands

NLB

The income statement shows the following amounts relating to leases:

Software licenses

Goodwill

Total 

Software licenses

Cost    

Balance as at 1 January 2019

Effects of translation of foreign operations to presentation currency

Additions

Write-offs

Disposal of subsidiary

Balance as at 31 December 2019

Amortisation and impairment

Balance as at 1 January 2019

Effects of translation of foreign operations to presentation currency

Amortisation (note 4.11.)

Write-offs

Disposal of subsidiary

214,343

32,336

246,679

182,708

109

14,534

(69)

(225)

-

-

-

-

109

14,534

(69)

(225)

-

9,937

(64)

-

228,692

32,336

261,028

192,581

182,904

28,807

211,711

159,317

75

9,994

(69)

(225)

-

-

-

-

75

9,994

(69)

(225)

-

7,348

(64)

-

Balance as at 31 December 2019

192,679

28,807

221,486

166,601

Depreciation of right-of-use assets (note 4.11.)

Land and buildings

Vehicles

Furniture and equipment

Total

Interest expenses on lease liabilities (note 4.1.)

Expenses relating to short-term leases (included in administrative expenses)

Expenses relating to leases of low-value assets that are not shown above 
as short-term leases (included in administrative expenses)

Income from sub-leasing right-of-use assets (included in other operating income)

NLB Group

NLB

in EUR thousands

2020

2019

2020

2019

3,299

571

671

4,541

3,446

522

609

4,577

441

391

16

848

425

349

2

776

NLB Group

NLB

in EUR thousands

2020

(294)

(719)

(771)

92

2019

(316)

(506)

(787)

114

2020

(39)

(266)

(151)

-

2019

(38)

(375)

(151)

-

Net carrying value

Balance as at 31 December 2019

Balance as at 1 January 2019

5.11. Leases  

a) NLB Group as a lessee

Right-of-use assets

Land and buildings

Vehicles

Furniture and equipment

Total

Lease liabilities

36,013

31,439

3,529

3,529

39,542

25,980

34,968

23,391

The total cash outflow for leases in 2020 in NLB Group was EUR 4,865 

For calculation of  the net present value of  the future lease payments, NLB 

thousand (2019: EUR 4,914 thousand) and in NLB EUR 897 thousand 

Group applies the internal transfer price for retail deposits as a discount rate.

(2019: EUR 752 thousand).

NLB Group and NLB do not have expenses relating to variable payments 

NLB Group

NLB

have lease terms between 5 to 20 years, while some contracts are made 

A maturity analysis of  lease liabilities is disclosed in note 6.3.f).

in EUR thousands

used in its business. Rental contracts for offices and branches generally 

NLB Group leases various offices, branches, vehicles, and other equipment 

and gains or losses arising from sale and leaseback transactions. 

31 Dec 2020

31 Dec 2019

31 Dec 2020

31 Dec 2019

for indefinite periods. Contracts for indefinite periods are included in 

measurement of  the liability in accordance with planning projections. 

b) NLB Group as a lessor

22,758

959

1,802

25,519

26,359

13,481

1,256

1,808

16,545

16,713

2,240

912

28

3,180

3,212

1,691

1,049

44

2,784

2,784

Normally, a lease term between 3 and 5 years is assumed, with the 

Finance and operating leases of  motor vehicles and operating leases of  

exemption of  business premises on strategic locations where management 

business premises and POS terminals represent the majority of  agreements 

assesses a different (longer) lease term. Vehicles and other equipment 

in which NLB Group acts as a lessor.

generally have lease terms between 1 to 5 years. There are several lease 

contracts that include extension and termination options. These options 

Most of  the lease agreements entered into by NLB Group as lessor contracts 

are negotiated by management to align with the Group’s business needs. 

are finance lease agreements (operating leases account for less than 10% of  

Lease payments to be made under reasonably certain extension options are 

all lease agreements). Most of  the finance lease agreements are concluded 

included in measurement of  the liability.

for a non-cancellable period of  between 48 and 60 months. By paying the 

last instalment at the end of  the contract, the leasing object becomes the 

Lease terms are negotiated on an individual basis and contain a range of  

lessee’s property. The financial leasing receivables are secured by the object 

In the statement of  financial position, right-of-use assets are included in the 

Additions to the right-of-use assets during 2020 in NLB Group amounted 

different terms and conditions. The lease agreements do not impose any 

of  financing. NLB Group does not have finance lease contracts with variable 

item ‘Property and equipment’ and lease liabilities are included in the item 

to EUR 4,736 thousand (2019: EUR 3,650 thousand) and in NLB EUR 

covenants other than the security interests in the leased assets that are 

payments. 

‘Other financial liabilities.’

1.808 thousand (2019: EUR 1,114 thousand). Due to the acquisition of  

held by the lessor. Leased assets may not be used as security for borrowing 

subsidiaries in 2020, the right-of-use assets in NLB Group increased by EUR 

purposes.

9,576 thousand.

The investment properties are leased to lessee under operating leases with 

rentals payable monthly. There are no variable lease payments that depend 

NLB Group also has certain leases of  other equipment with lease term of  

on an index or rate. The investment properties generally have lease terms 

12 months or less, and equipment with low value. For these leases, NLB 

between 2 to 10 years. Some contracts are made for indefinite period.

Group applies the short-term lease and lease of  low-value assets recognition 

exemptions. Lease payments on short-term leases and leases of  low-value 

As at 31 December 2020, the allowance for unrecoverable finance lease 

assets are recognised as an expense on a straight-line basis over the lease 
term.

receivables included in the allowance for loan impairment amounted to 
EUR 884 thousand (as at 31 December 2019 EUR 4,505 thousand).

127

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Nature of 
Business

Country of 
Incorporation

Equity as at 
31 Dec 2020

Profit/(loss) 
for 2020

NLB’s 
shareholding 
%

NLB’s voting 
rights %

NLB Group’s 
shareholding 
%

NLB Group’s 
voting 
rights%

in EUR thousands

Finance leases

The following table sets out a maturity analysis of  lease receivables, showing 

Data of  subsidiaries as included in the consolidated financial statements of  

Loans and advances to customers in NLB Group include finance lease 

the undiscounted lease payments to be received after the reporting date. 

NLB Group as at 31 December 2020:

receivables.

NLB Group

Less than one year

One to two years

Two to three years

Three to four years

Four to five years

More than five years

Total undiscounted lease receivable

Unearned finance income

Net investment in the lease

During 2020, NLB Group recognised interest income on lease receivables in 

Operating lease

in EUR thousands

2019

25,351

13,119

7,317

3,632

1,758

1,860

53,037

(4,020)

49,017

2020

23,287

11,506

7,734

5,159

3,243

2,719

53,648

(4,131)

49,517

Core members

NLB Banka a.d., Skopje

Banking

North Macedonia 

229,777

19,222

NLB Banka a.d., Podgorica

Banking

Montenegro 

68,556

1,387

NLB Banka a.d., Banja Luka

Banking

Bosnia and Herzegovina 

99,872

10,122

NLB Banka sh.a., Prishtina

Banking

Kosovo

98,335

13,334

NLB Banka d.d., Sarajevo

Banking

Bosnia and Herzegovina 

NLB Banka a.d., Belgrade

Banking

Serbia 

89,808

74,205

5,895

2,598

Komercijalna banka a.d. Belgrade

Banking

Serbia 

609,943

(9,050)

Komercijalna banka a.d. Banja Luka

Banking

Bosnia and Herzegovina 

31,045

(1,309)

Komercijalna banka a.d. Podgorica

Banking

Montenegro 

20,689

(1,224)

KomBank Invest a.d. Belgrade

Finance

Serbia 

1,342

-

the amount of  EUR 1,957 thousand (2019: EUR 3,776 thousand). 

A maturity analysis of  lease payments, showing the undiscounted lease 

NLB Skladi d.o.o., Ljubljana

Finance

Slovenia 

10,487

5,490

payments to be received after the reporting date:

NLB Lease&Go, leasing d.o.o., Ljubljana

Finance

Slovenia 

1,938

(1,062)

NLB Group

NLB

in EUR thousands

NLB Zavod za upravljanje kulturne 
dediščine, Ljubljana

Cultural 
heritage 
management

Slovenia 

378

368

Less than one year

One to two years

Two to three years

Three to four years

Four to five years

More than five years

Total

2020

3,082

1,863

1,497

1,411

1,308

1,759

2019

1,855

1,447

1,200

484

445

697

2020

2019

Non-core members

399

364

341

333

331

243

405

392

315

293

285

326

NLB Leasing d.o.o. - v likvidaciji, Ljubljana

Finance

Slovenia 

Optima Leasing d.o.o., Zagreb - "u likvidaciji" Finance

Croatia 

NLB Leasing d.o.o., Belgrade - u likvidaciji

Finance

Serbia 

Tara Hotel d.o.o., Budva

Real estate

Montenegro 

PRO-REM d.o.o., Ljubljana - v likvidaciji

Real estate

Slovenia 

OL Nekretnine d.o.o., Zagreb - u likvidaciji

Real estate

Croatia 

10,920

6,128

2,011

2,016

BH-RE d.o.o., Sarajevo - u likvidaciji

Real estate

Bosnia and Herzegovina 

NLB Group realised rental income arising from: investment properties in 

the amount of  EUR 471 thousand (2019: EUR 697 thousand); and movable 

the amount of  EUR 2,572 thousand (2019: EUR 4,124 thousand); and 

property in the amount of  EUR 470 thousand (2019: EUR 455 thousand) 

movable property in the amount of  EUR 1,003 thousand (2019: EUR 985 

(note 4.8.).

thousand). NLB realised rental income arising from: investment properties in 

REAM d.o.o., Podgorica

Real estate

Montenegro 

REAM d.o.o., Belgrade

Real estate

Serbia 

SPV 2 d.o.o., Belgrade

Real estate

Serbia 

S-REAM d.o.o, Ljubljana

Real estate

Slovenia 

REAM d.o.o., Zagreb

Real estate

Croatia 

17,568

1,346

5,940

17,025

20,870

1,409

7

1,652

1,762

820

1,349

2,108

720

(996)

19

(204)

353

(127)

(14)

(166)

(145)

8

(236)

92

5.12. Investments in subsidiaries, associates and joint ventures

a) Analysis by type of investment in subsidiaries

NLB

Banks

Other financial organisations

Enterprises

Total

31 Dec 2020

 31 Dec 2019

in EUR thousands

671,880

21,819

55,361

749,060

277,160

18,819

55,904

351,883

NLB Srbija d.o.o., Belgrade

Real estate

Serbia 

32,046

1,149

NLB Crna Gora d.o.o., Podgorica

Real estate

Montenegro 

NLB InterFinanz AG, Zürich in Liquidation

Finance

Switzerland 

NLB InterFinanz d.o.o., Belgrade

Finance

Serbia 

755

10,783

3

139

986

(3)

LHB AG, Frankfurt

Finance

Germany 

1,732

(432)

86.97

99.83

99.85

81.21

97.34

86.97

99.83

99.85

81.21

97.35

86.97

99.83

99.85

81.21

97.34

86.97

99.83

99.85

81.21

97.35

99.997

99.997

99.997

99.997

81.42

0.002

83.23

0.002

-

-

100

100

100

100

-

100

-

-

100

100

100

100

-

100

12.71

12.71

100

100

-

-

100

100

100

100

-

100

100

100

-

100

-

-

100

100

100

100

-

100

100

100

-

100

81.42

83.23

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

128

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Data of  subsidiaries as included in the consolidated financial statements of  

NLB Group as at 31 December 2019:

Data of  subsidiaries with significant non-controlling interests, before 

intercompany eliminations

Nature of 
Business

Country of 
Incorporation

Equity as at 
31 Dec 2019

Profit/(loss) 
for 2019

NLB’s 
shareholding 
%

NLB’s voting 
rights%

NLB Group’s 
shareholding 
%

NLB Group’s 
voting 
rights%

in EUR thousands

86.97

99.83

99.85

81.21

97.34

86.97

99.83

99.85

81.21

97.35

86.97

99.83

99.85

81.21

97.34

86.97

99.83

99.85

81.21

97.35

Non-controlling interest in equity in %

Non-controlling interest's voting rights in %

Income statement and statement of comprehensive income

Revenues

Profit/(loss) for the year

Attributable to non-controlling interest

99.997

99.997

99.997

99.997

Other comprehensive income

100

100

100

100

Total comprehensive income

Attributable to non-controlling interest

Paid dividends to non-controlling interest

Statement of financial position

Current assets

Non-current assets

Current liabilities

Non-current liabilities

Equity

Attributable to non-controlling interest

Core members

NLB Banka a.d., Skopje

Banking

North Macedonia 

209,664

32,877

NLB Banka a.d., Podgorica

Banking

Montenegro 

67,532

7,565

NLB Banka a.d., Banja Luka

Banking

Bosnia and Herzegovina 

88,745

17,101

NLB Banka sh.a., Prishtina

Banking

Kosovo

84,927

19,545

NLB Banka d.d., Sarajevo

Banking

Bosnia and Herzegovina 

NLB Banka a.d., Belgrade

Banking

Serbia 

NLB Skladi d.o.o., Ljubljana

Finance

Slovenia 

Non-core members

NLB Leasing d.o.o. - v likvidaciji, Ljubljana

Finance

Slovenia 

Optima Leasing d.o.o., Zagreb - "u likvidaciji" Finance

Croatia 

81,499

72,954

10,509

16,786

2,373

9,047

4,142

5,512

1,332

(502)

NLB Leasing Podgorica d.o.o., 
Podgorica - "u likvidaciji"

Finance

Montenegro 

(1,558)

(1,662)

NLB Leasing d.o.o., Belgrade - u likvidaciji

Finance

Serbia 

NLB Leasing d.o.o., Sarajevo 

Finance

Bosnia and Herzegovina 

Tara Hotel d.o.o., Budva

Real estate

Montenegro 

PRO-REM d.o.o., Ljubljana - v likvidaciji

Real estate

Slovenia 

5,930

632

17,618

20,518

430

(365)

480

141

OL Nekretnine d.o.o., Zagreb - u likvidaciji

Real estate

Croatia 

1,556

(161)

BH-RE d.o.o., Sarajevo

Real estate

Bosnia and Herzegovina 

REAM d.o.o., Podgorica

Real estate

Montenegro 

REAM d.o.o., Belgrade

Real estate

Serbia 

SPV 2 d.o.o., Belgrade

Real estate

Serbia 

S-REAM d.o.o, Ljubljana

Real estate

Slovenia 

REAM d.o.o., Zagreb

Real estate

Croatia 

NLB Srbija d.o.o., Belgrade

Real estate

Serbia 

NLB Crna Gora d.o.o., Podgorica

Real estate

Montenegro 

18

1,818

1,912

814

1,585

2,045

30,933

615

(13)

(89)

(267)

(57)

(168)

458

557

165

NLB InterFinanz AG, Zürich in Liquidation

Finance

Switzerland 

9,817

2,302

NLB InterFinanz d.o.o., Belgrade

Finance

Serbia 

LHB AG, Frankfurt

Finance

Germany 

(21)

2,164

(1)

(275)

Changes in ownership interest in subsidiaries of  NLB Group in 2020 and 

2019 are presented in note 3. 

100

-

100

100

100

100

-

100

100

100

12.71

12.71

100

100

-

-

100

100

100

100

-

100

100

100

-

100

-

-

100

100

100

100

-

100

100

100

-

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

NLB Banka, Skopje

NLB Banka, Prishtina

in EUR thousands

2020

13.03

13.03

81,673

19,222

2,505

898

20,120

2,622

-

2019

13.03

13.03

84,105

32,877

4,284

1,092

33,969

4,426

3,139

690,387

895,265

668,866

793,433

1,176,539

1,049,358

179,336

229,777

29,940

203,277

209,664

27,319

2020

18.79

18.79

47,699

13,334

2,505

74

13,408

2,519

-

443,289

435,775

689,776

90,953

98,335

18,477

2019

18.79

18.79

45,066

19,545

3,673

1,025

20,570

3,865

1,396

379,090

421,995

597,505

118,653

84,927

15,958

Beside NLB Banka, Skopje and NLB Banka, Prishtina also Komercijalna 

EUR 1,864 thousand are included in NLB Group’s income statement 

banka is a subsidiary with significant non-controlling interest, with non-

for 2020. Loss attributable to non-controlling interest amounts to EUR 

controlling interest in equity of  18.58% and non-controlling interest 

2,149 thousand and gain attributable to non-controling interest recognised 

in voting rights of  16.77%. Since the acquisition was concluded on 30 

in other comprehensive income amounts to EUR 463 thousand. Equity 

December 2020, only 12-month expected credit losses in the amount of  

attributable to non-controlling interest as at 31 December 2020 amounts to 

EUR 13,447 thousand and attributable deferred taxes in the amount of  

EUR 119,848 thousand. 

b) Acquisition of Komercijalna banka a.d. Beograd

On 30 December 2020 NLB acquired an 83.23% ordinary shareholding 

in Komercijalna banka a.d. Beograd, which represents 81.42% of  total 

shareholding in Komercijalna banka a.d. Beograd. The acquired bank has 

three subsidiaries:   

Subsidiaries

Komercijalna banka a.d. Podgorica, Montenegro

Komercijalna banka a.d. Banja Luka, Bosnia and Herzegovina

Investment Management Company KomBank Invest a.d. Belgrade, Serbia

Komercijalna banka 
Beograd’s ownership

NLB’s direct ownership

100%

99.998%

100%

-

0.002%

-

Serbia has long been a strategically important market for NLB Group in the 

market by population) it was, until the execution of  this transaction, sub-

context of  the strategy to be the leading international bank headquartered 
in and focused on the SEE region. Whilst in all countries of  Group’s 

scale.

operations NLB has a top three market position, in Serbia (the largest 

As a result of  the transaction, NLB became the third largest banking group 

in Serbia with the acquisition of  Komercijalna banka increasing NLB’s 

129

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020market share from approximately 2% by total assets to over 12% as at 30 

At acquisition date cash in acquired entities amounted to EUR 847,488 

NLB Group recognises non-controlling interests in Komercijalna banka 

‘Negative goodwill.’ The main reasons for negative goodwill are current 

September 2020. The business operations of  NLB Group in Serbia will be 

thousand, therefore net inflow of  cash amounted to EUR 452,770 thousand 

Beograd at the non-controlling interest’s proportionate share of  the acquired 

market conditions, when banks are generally valued below their net book 

(besides the Slovenian market) the largest and most important one, adding 

(included in statement of  cash flows within payments from investing 

entity’s net identifiable assets. 

values. 

more than 800,000 active retail customers and the largest distribution 

activities). 

network in the country of  203 branches to NLB’s existing operations. 

Acquisition of  Komercijalna banka Beograd resulted in a gain from a 

As a result of  the acquisition, NLB Group’s off-balance sheet liabilities 

Purchase consideration amounted to EUR 394,718 thousand and was 

follows:

fully paid in cash. There are no contingent consideration arrangements. 

thousand, which is recognised in income statement under line item 

The assets and liabilities recognised as a result of  the acquisition are as 

bargain purchase (negative goodwill) in the amount of  EUR 137,858 

increased by EUR 377,361 thousand:

in EUR thousands

19,431

15,437

3,994

88,123

34,467

53,656

266,832

1,440

1,535

377,361

In 2020, acquisition-related costs amounted to EUR 1,643 thousand and are 

NLB obtained all the necessary information for measuring fair values, 

included within administrative expenses (2019: EUR 3,305 thousand). 

therefore no amounts were measured and recognised on a provisional basis.

in EUR thousands

Short-term guarantees

- financial

- non-financial

Long-term guarantees

- financial

- non-financial

Commitments to extend credit

Letters of credit

Other

Total

Cash, cash balances at central banks and other demand deposits at banks

Financial assets held for trading

Non-trading financial assets mandatorily at fair value through profit or loss

Financial assets measured at fair value through other comprehensive income (note 5.4.b)

Financial assets measured at amortised cost

 - debt securities

 - loans and advances to banks

 - loans and advances to customers

 - other financial assets

Tangible assets

   Property and equipment (notes 5.8.b and 5.11.a)

   Investment property (note 5.9.)

Intangible assets (note 5.10.)

Current income tax assets

Deferred income tax assets

Other assets

Non-current assets held for sale (note 5.7.b)

Total assets

Financial liabilities measured at amortised cost

 - deposits from banks and central banks

 - borrowings from banks and central banks

 - due to customers

 - borrowings from other customers

 - other financial liabilities

Provisions (note 5.16.)

Current income tax liabilities

Deferred income tax liabilities

Other liabilities

Total liabilities

Net identifiable assets acquired (100%)

Less: non-controlling interests

Net assets acquired (NLB Group share)

Consideration given

Bargain purchase (negative goodwill)

836,408

66,356

5,628

1,284,895

7,214

46,981

1,877,349

23,250

54,771

19,643

18,121

153

1,125

17,604

1,969

4,261,467

35,895

8,788

3,443,478

29,295

49,072

34,537

4

2,112

4,176

3,607,357

654,110

(121,534)

532,576

394,718

137,858

130

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020The valuation techniques used for measuring the fair value of  material 

assets and liabilities acquired were as follows:

Assets acquired

Valuation technique

Performing loans

Non-performing loans

Debt securities

Real estate

Core deposits

Trade name

Discounted cash flow approach: Since these are performing loans, it was assumed that they would be repaid by future 
cash flows in accordance with amortisation schedules. Credit risk was considered for loans which are classified in Stage 
2 in Komercijalna banka’s local financial statements, by reducing future cash flows accordingly. Also prepayment risk 
was estimated for two retail products namely cash loans and housing loans which have the longest maturity.

As a discount rate, average weighted interest rate for new transactions in the market for the same products, currency and 
clients (sector) were used. The source was Serbian central bank (NBS) statistical database, which provided a history of interest 
rates data by various products, currencies, maturities, type of interest rates and size of customer for new loans.

Discounted cash flow approach: Since these are non-performing loans, it could generally not be assumed that they would be repaid with 
cash flows from client’s regular business. Instead, gone concern principle was used, taking into account liquidation value of collateral 
as expected cash flows. Appropriate haircuts for age of valuations, type of collateral, type of location and type of real estate were used 
to estimate the liquidation value of collateral, which was then discounted for a period of 4 years, with the required yield of 20%.

Only exceptionally, also cash flows from regular business were considered, also discounted with the required yield of 20%.

For debt securities classified in Level 1 of fair value hierarchy, fair values were determined by an observable market 
price in an active market for an identical asset. For valuing debt securities in Level 2, income approach was used, based 
on the estimation of future cash flows discounted to the present value. The input parameters used in the income 
approach were the risk-free yield curve and the spread over the yield curve (credit, liquidity, country).

Three approaches were used for estimating the value of real estate - the income capitalisation approach, the sale comparison approach and the 
residual land value approach. Each views the valuation from different perspectives and considers data from different market sources. The most 
suitable approach depends on the characteristics and use of individual real estate. 

The income capitalization approach: Values property by the amount of income – cash flow that it can potentially generate. The value of the 
property is derived by converting the expected income generated from a property into a present value estimate using market capitalization rate. 
This method is commonly used for valuing income-generating properties. 

The sale comparison approach: Values property by comparing similar properties that have been sold recently. This approach is sometimes referred 
to as the ‘direct sales comparison approach.’ The reliability of an indication found by this method depends on the quality of comparable data 
found in the marketplace and application of adequate adjustments for individually appraised real estate. When sale transactions are not available, 
the direct sales comparison approach is not applicable. 

Residual land value approach: is a method for calculating the value of development land. It is performed by 
subtracting from the total value of a development project, all costs associated with the development project, including 
profit but excluding the cost of the land. It is applicable only for development/construction land.

Acquired core deposit accounts typically provide a low-cost source of funds to the buyer. To replace these established, low-cost deposit accounts 
in a timely manner, the buyer’s alternative would be to utilize higher-cost funds at current market rates. Core deposits value is measured by 
the present value of the difference, or spread, between the core deposit’s ongoing cost and the cost of a market alternative replacement.

The trade name was valued by applying the relief-from-royalty method under the income approach. This method is based 
upon the application of an appropriate royalty rate on the respective revenues to estimate the Fair Value for the trade name. 
This method assumes that, by virtue of having ownership of the trade name rather than licensing one for use.

Liabilities acquired

Valuation technique

Deposits

Discounted cash flow approach: Aggregated future cash flows were discounted by applying market interest rates 
for term deposits. Future cash flows were grouped into 11 groups according to the type of client and currency. As 
a discount rate, average weighted interest rate for new transactions in the market in 2020 was applied.

c) Analysis by type of investment in associates and joint ventures 

NLB Group

NLB

in EUR thousands

Carrying amount of the NLB Group's interest 

31 Dec 2020

 31 Dec 2019

31 Dec 2020

 31 Dec 2019

Other financial organisations

Enterprises

Total

7,988

-

7,988

7,499

-

7,499

1,382

280

1,662

1,056

310

1,366

In 2020, NLB sold its 50% stake in the share capital of  NLB Vita (note 

4.15.), which was in 2019 reclassified to non-current assets held for sale. 

NLB Group’s associates

2020

2019

Nature of 
Business

Country of 
Incorporation

Shareholding %  Voting rights % Shareholding %  Voting rights %

Bankart d.o.o., Ljubljana

ARG - Nepremičnine d.o.o., Horjul

Card processing

Real estate

Slovenia

Slovenia

40.08

75.00

40.08

75.00

39.44

75.00

39.44

75.00

By contractual agreement between the shareholders, NLB does not 

The carrying amount of  interests in associates included in the consolidated 

control ARG-Nepremičnine, Horjul, but does have a significant influence. 

financial statements of  NLB Group: 

Therefore, the entity is accounted as an associate.

Carrying amount of the NLB Group's interest 

NLB Group's share of:

- Profit for the year

- Other comprehensive income

- Total comprehensive income

2020

7,988

874

(41)

833

in EUR thousands

2019

7,499

1,036

(81)

955

The fair value of  acquired loans and advances to customers is EUR 

Since the transaction was closed on 30 December 2020, only 12-month 

the amount of  EUR 21 thousand (31 December 2019: EUR 5 thousand), as 

2019: EUR 2,295 thousand). 

1,877,349 thousand, of  which EUR 1,836,970 thousand relates to 

expected credit losses for Stage 1 financial assets in the amount of  EUR 

it still has the cumulative unrecognised share of  losses of  an associate that 

performing portfolio and EUR 40,379 thousand to non-performing 

13,447 thousand and attributable deferred taxes in the amount of  EUR 

portfolio. The latter was recognised as purchased or originated credit 

1,864 thousand are included in NLB Group income statement. If  the 

NLB Group’s joint ventures

In 2020, NLB Group did not recognise a share of  profit of  an associate in 

as at 31 December 2020 amounted to EUR 2,274 thousand (31 December 

impaired financial assets (POCI). The gross contractual amount for 

acquisition has occurred on 1 January 2020, management estimates that 

performing loans and advances to customers is EUR 1,827,721 thousand 

consolidated revenue (excluding negative goodwill) would have been 

and for this exposure 12-month expected credit losses in the amount of  

between EUR 750 and 760 million and consolidated profit for the year 

EUR 10,349 thousand were recognised through the income statement. 

would have been between EUR 260 and 265 million. The exact result 

The gross contractual amount for non-performing loans and advances to 

is difficult to assess due to some changed circumstances during the year, 

NLB Vita d.d., Ljubljana

customers is EUR 149,654 thousand, and it is expected that approximately 

especially the COVID-19 pandemic. 

EUR 75 million of  the contractual cash flows will not be collected. 

Prvi Faktor Group, Ljubljana

2020

2019

Nature of Business

Country of 
Incorporation

Voting rights%

Voting rights%

Insurance

Finance

Slovenia

Slovenia

-

50

50

50

In 2020, NLB Group did not recognise a share of  loss of  a joint venture in 

Cumulative unrecognised share of  losses of  a joint venture as at 31 

the amount of  EUR 243 thousand (31 December 2019: unrecognised loss 
EUR 199 thousand). 

December 2020 amounted to EUR 14,946 thousand (31 December 2019: 
EUR 14,704 thousand).

131

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020 
 
 
d) Movements of investments in associates and joint ventures 

in EUR thousands

a) Movements in allowance for the impairment of loans and receivables measured at amortised cost

5.14. Movements in allowance for the impairment of financial assets 

2020

7,499

326

1,036

(162)

(41)

(670)

-

7,988

2019

37,147

-

5,051

(854)

7,819

(2,781)

(38,883)

7,499

NLB Group

12-month expected credit losses

Loans and advances to individuals

Loans and advances to legal entities

Other financial assets

Lifetime ECL not credit-impaired

Effects of 
translation 
of foreign 
operations 
to 
presentation 
currency

Balance 
as at 1 
Jan 2020

Increases/ 

Transfers

(Decreases) Write-offs

Changes in 
models/risk 
parameters

Foreign 
exchange 
and other 
movements

Disposal of 
subsidiary

Balance 
as at 31 
Dec 2020

Repayments 
of 
written-off 
receivables

in EUR thousands

21,613

35,210

177

(22)

(10)

(1)

(3)

(2)

1

12,806

(9,062)

5,004

7,865

63

80

(11,149)

(8,675)

(17)

7,250

4,955

(143)

(1)

(6)

(22)

(3)

(4)

(4)

(290)

1,582

(21)

5,925

9,334

166

-

(18)

-

28

(2)

-

NLB Group

NLB

Other financial assets

27

31 Dec 2020

31 Dec 2019

31 Dec 2020

31 Dec 2019

Lifetime ECL credit-impaired 

in EUR thousands

Loans and advances to legal entities

27,076

Loans and advances to individuals

6,103

Assets, received as collateral (note 6.1.l)

76,017

51,322

Loans and advances to individuals

47,737

(22)

(1,610)

29,353

(20,159)

1,689

4,317

9,157

7,858

2,949

1,159

6,005

2,513

2,021

1,950

4,926

5,976

180

467

115

5,292

4,935

378

435

102

97,140

63,811

11,664

11,142

NLB Group

Balance as at 1 January

Increase in capital share

Share of results before tax

Share of tax

Net gains/(losses) recognised in other comprehensive income

Dividends received

Transfer to non-current assets held for sale (note 5.7.b)

Balance as at 31 December

5.13. Other assets

Deferred expenses

Inventories

Claim for taxes and other dues

Prepayments

Total

Assets, received as collateral on NLB Group in the amount of  EUR 75,151 

thousand (31 December 2019: EUR 50,467 thousand), and on NLB in the 

amount of  EUR 4,926 thousand (31 December 2019: EUR 5,292 thousand) 

consisting of  real estate (note 6.1.l). 

-

25,044

(11)

49,616

-

-

-

-

-

276

8,151

32,682

30

61,305

-

-

-

-

-

-

5,858

9,565

499

-

-

Loans and advances to legal entities

184,800

Other financial assets

4,702

Of which: Purchased credit-
impaired financial assets

Loans and advances to legal entities

1,887

Other financial assets

3

67

(9)

-

-

3,624

11,750

(31,254)

(46)

2,395

(2,258)

-

-

(568)

1

-

-

98

16

-

-

27,584

(1,046)

195,623

485

(38)

5,247

-

-

-

-

1,319

4

Column Increases/(Decreases) includes also 12-month expected credit losses 

EUR 8,198 thousand for Loans and advances to legal entities and in the 

recognised at acquisition of  Komercijalna banka in the amount of  EUR 

amount of  EUR 54 thousand for Other financial assets (notes 4.14. and 

2,150 thousand for Loans and advances to individuals, in the amount of  

5.12.b.).

Effects of 
translation 
of foreign 
operations 
to 
presentation 
currency

Balance 
as at 1 
Jan 2019

Increases/ 

Transfers

(Decreases) Write-offs

Changes in 
models/risk 
parameters

Foreign 
exchange 
and other 
movements

Disposal of 
subsidiary

Balance 
as at 31 
Dec 2019

Repayments 
of 
written-off 
receivables

in EUR thousands

NLB Group

12-month expected credit losses

Loans and advances to individuals

Loans and advances to legal entities

Other financial assets

Lifetime ECL not credit-impaired

17,162

24,416

182

11,754

(7,474)

-

120

9,598

4,184

(197)

(2,825)

20

11

(31)

(7)

50

18

2

1

22

(1)

Loans and advances to individuals

8,263

Loans and advances to legal entities

27,274

Other financial assets

58

Lifetime ECL credit-impaired 

(8,321)

3,980

(1,317)

(1,369)

(63)

24

(3)

(38)

(2)

Loans and advances to individuals

59,054

189

(3,433)

13,661

(21,117)

Loans and advances to legal entities

317,524

1,000

(8,281)

(12,839)

(112,266)

Other financial assets

7,956

(3)

43

795

(2,073)

Of which: Purchased credit-
impaired financial assets

Loans and advances to legal entities

2,184

Other financial assets

1

-

-

-

-

(298)

2

-

-

2,182

2,510

11

(638)

(18)

8

-

-

1

16

-

1

(6)

-

21

(320)

-

-

-

-

-

-

-

-

21,613

35,210

177

6,103

27,076

27

-

-

-

-

-

-

47,737

3,821

184,800

13,499

(4)

(2,020)

4,702

56

1

-

-

-

1,887

3

-

-

132

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Balance as at 
1 Jan 2020

Transfers

Increases/ 
(Decreases)

Write-offs

in EUR thousands

Changes in 
models/risk 
parameters

Foreign 
exchange 
and other 
movements

Balance as at 
31 Dec 2020

Repayments 
of written-off 
receivables

7,195

13,670

55

1,396

9,792

9

15,576

71,277

1,777

1,856

3

6,107

3,254

68

(4,953)

(3,261)

(1)

(1,154)

7

(67)

-

-

(6,509)

(3,356)

(22)

3,422

(2,516)

(7)

14,318

(2,677)

411

(537)

1

(1)

(6)

(2)

(3)

(4)

-

(6,227)

(7,159)

(864)

-

-

2,181

3,285

(25)

2,491

4,925

1

(365)

(119)

(2)

-

-

-

(28)

(1)

(2)

-

-

707

22,264

-

-

-

8,973

16,819

73

2,351

8,936

2

22,855

83,593

1,255

1,319

4

-

-

-

-

-

-

2,319

4,139

328

-

-

Balance as at 
1 Jan 2019

Transfers

Increases/ 
(Decreases)

Write-offs

in EUR thousands

Changes in 
models/risk 
parameters

Foreign 
exchange 
and other 
movements

Balance as at 
31 Dec 2019

Repayments 
of written-off 
receivables

NLB 

12-month expected credit losses

Loans and advances to individuals

Loans and advances to legal entities

Other financial assets

Lifetime ECL not credit-impaired

Loans and advances to individuals

Loans and advances to legal entities

Other financial assets

Lifetime ECL credit-impaired 

Loans and advances to individuals

Loans and advances to legal entities

Other financial assets

Of which: Purchased credit-
impaired financial assets

Loans and advances to legal entities

Other financial assets

NLB 

12-month expected credit losses

Loans and advances to individuals

Loans and advances to legal entities

Other financial assets

Lifetime ECL not credit-impaired

6,355

10,511

27

3,991

2,036

15

(2,377)

728

25

Loans and advances to individuals

1,255

(2,875)

1,854

Loans and advances to legal entities

11,405

6,433

(8,882)

Other financial assets

6

(2)

4

Lifetime ECL credit-impaired 

Loans and advances to individuals

Loans and advances to legal entities

Other financial assets

Of which: Purchased credit-
impaired financial assets

Loans and advances to legal entities

Other financial assets

18,347

154,763

1,855

2,145

1

(1,116)

(8,469)

(13)

5,833

(6,962)

(7,892)

(66,998)

659

(722)

-

-

(290)

2

-

-

-

(5)

(4)

(3)

(34)

-

(775)

380

(8)

1,164

870

1

(545)

(139)

(2)

-

-

1

20

-

1

-

-

19

12

-

1

-

7,195

13,670

55

1,396

9,792

9

15,576

71,277

1,777

1,856

3

-

-

-

-

-

-

1,382

6,671

16

-

-

b) Movements in allowance for the impairment of debt securities 

in EUR thousands

NLB Group

Balance as at 
1 Jan 2020

12-month expected credit losses

Debt securities measured at amortised cost

Debt securities measured at fair value 
through other comprehensive income

Lifetime ECL not credit-impaired

Debt securities measured at fair value 
through other comprehensive income

Lifetime ECL credit-impaired

Debt securities measured at fair value 
through other comprehensive income

3,140

4,757

42

798

Effects of 
translation 
of foreign 
operations to 
presentation 
currency

(2)

2

-

-

Transfers

Increases/ 
(Decreases) 

Changes in 
models/risk 
parameters

Foreign 
exchange 
and other 
movements

Balance as at 
31 Dec 2020

-

-

-

-

343

4,156

(6)

-

204

(253)

(9)

-

-

(6)

1

-

3,685

8,656

28

798

Column Increases/(Decreases) includes also 12-month expected credit losses 

of  EUR 2,932 thousand for Debt securities measured at fair value through 

recognised at acquisition of  Komercijalna banka in the amount of  EUR 32 

other comprehensive income (notes 4.14. and 5.12.b.).

thousand for Debt securities measured at amortised cost and in the amount 

NLB Group

Balance as at 
1 Jan 2019

Effects of 
translation 
of foreign 
operations to 
presentation 
currency

Transfers

Increases/ 
(Decreases) 

Changes in 
models/risk 
parameters

Foreign 
exchange 
and other 
movements

Balance as at 
31 Dec 2019

in EUR thousands

12-month expected credit losses

Debt securities measured at amortised cost

Debt securities measured at fair value 
through other comprehensive income

Lifetime ECL not credit-impaired

Debt securities measured at fair value 
through other comprehensive income

Lifetime ECL credit-impaired

Debt securities measured at fair value 
through other comprehensive income

2,898

3,597

75

798

4

(4)

-

-

-

19

292

1,332

(19)

(24)

-

-

(55)

(188)

10

-

1

1

-

-

3,140

4,757

42

798

The contractual amount outstanding on financial assets that were written 

which EUR 4,162 thousand in NLB Group (31 December 2019: EUR 

off during the year ending 31 December 2020 and that are still subject to 

42,811 thousand) and EUR 2,537 thousand in NLB (31 December 2019: 

enforcement activity for NLB Group amounted to EUR 42,738 thousand 

EUR 41,747 thousand) represents interest receivables that have not been 

(31 December 2019: EUR 142,593 thousand), and for NLB amounted 
to EUR 9,773 thousand (31 December 2019: EUR 92,882 thousand), of  

recognised in the income statement prior to the write-off.

133

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MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020NLB

12-month expected credit losses

Debt securities measured at amortised cost

Debt securities measured at fair value through other comprehensive income

Lifetime ECL credit-impaired

Debt securities measured at fair value through other comprehensive income

NLB

12-month expected credit losses

Debt securities measured at amortised cost

Debt securities measured at fair value through other comprehensive income

Lifetime ECL credit-impaired

Debt securities measured at fair value through other comprehensive income

Balance as at 
1 Jan 2020

Increases/ 
(Decreases) 

in EUR thousands

Changes in 
models/risk 
parameters

Foreign 
exchange 
and other 
movements

Balance as at 
31 Dec 2020

1,617

1,714

798

16

626

-

208

9

-

-

(6)

-

1,841

2,343

798

Balance as at 
1 Jan 2019

Increases/ 
(Decreases) 

in EUR thousands

Changes in 
models/risk 
parameters

Foreign 
exchange 
and other 
movements

Balance as at 
31 Dec 2019

1,323

1,541

798

342

182

-

(49)

(11)

-

1

2

-

1,617

1,714

798

applying the effective interest rate to the net amortised cost of  the financial 

EUR 705 thousand at NLB level relates to loans and advances to individuals 

asset. Part of  the contractually due interest for Stage 3 exposures that is not 

measured at amortised cost and EUR 27,389 thousand at NLB Group 

included in the income statement (so-called ‘excluded interest’) has been 

level and EUR 22,284 thousand at NLB level to loans and advances to 

in previous periods presented as a decrease of  gross carrying amount of  

legal entities measured at amortised cost). This increased the NPE ratio in 

financial assets. In year 2020, the Bank of  Slovenia changed the instructions 

accordance with the EBA methodology by 0.15 percentage points for NLB 

for reporting of  monetary financial institutions and regards excluded 

Group and by 0.20 percentage points for NLB. Comparative information 

interest as part of  gross carrying amount, even if  not recognised in the 

has not been adjusted in this respect.

income statement. Therefore, NLB Group changed the presentation as at 

31 December 2020 and increased gross carrying amount and impairments 

The table below illustrates how changes in the gross carrying amount of  

for EUR 33,990 thousand on the Group level and EUR 25,112 thousand 

loans and advances to customers in year 2020 contributed to changes in the 

on the NLB level (of  which EUR 4,347 thousand at NLB Group level and 

loss allowance. 

NLB Group

NLB

in EUR thousands

12-month 
expected 
credit losses

Lifetime ECL 
not credit 
- impaired

Lifetime ECL 
credit-impaired 

12-month 
expected 
credit losses

Lifetime ECL 
not credit 
- impaired

Lifetime ECL 
credit-impaired 

Total

Total

Balance as at 1 January 2020

7,092,324

471,017

348,827

7,912,168

4,350,549

189,426

147,389

4,687,364

Effects of translation of foreign 
operations to presentation currency

(2,427)

(198)

(126)

(2,751)

Acquisition of subsidiaries (note 5.12.b)

1,836,970

-

40,379

1,877,349

-

-

-

-

-

-

Transfers

(258,846)

153,780

105,066

-

(151,114)

113,827

37,287

-

-

-

Increases/(Decreases)

334,625

(64,104)

(39,581)

230,940

81,181

(44,558)

(22,784)

13,839

c) Explanation of how significant changes in the gross carrying amount 

NLB Group in the amount of  EUR 3,290 thousand was mainly caused by 

of financial instruments contributed to changes in the loss allowance

a decrease of  carrying amount due to disposal of  subsidiary (EUR 2,020 

In year 2020, the gross carrying amount of  debt securities measured at 

thousand) and write-offs (EUR 2,106 thousand). At the NLB level, the loss 

amortised cost decreased by EUR 150,216 thousand for NLB Group (2019: 

allowance for other financial assets decreased only by EUR 47 thousand. 

Write-offs

Foreign exchange

Excluded interest

(7)

(2,151)

-

(7)

(90)

30

increased by EUR 225,128 thousand) and decreased by EUR 207,062 

Modification losses (note 4.12.)

(3,094)

(357)

(51,413)

(51,427)

(7)

(7)

(13,386)

(13,400)

(57)

31,706

(126)

(2,298)

31,736

(3,577)

(2,946)

(178)

-

-

-

-

(118)

22,989

-

(3,242)

22,989

-

thousand for NLB (2019: increased by EUR 210,482 thousand). Since they 

In year 2020, the biggest change in loss allowance was recognised for loans 

are all classified in Stage 1, the impact on the balance of  loss allowance was 

and advances to customers, as it increased by EUR 49,836 thousand at 

not material. At the NLB Group level it increased by EUR 545 thousand 

the NLB Group level (EUR 19,047 thousand relating to individuals and 

Balance as at 31 December 2020

8,997,394

560,071

434,675

9,992,140

4,277,663

258,510

171,377

4,707,550

(2019: increased by EUR 242 thousand) and at the NLB level increased 

EUR 30,789 thousand to legal entities), and EUR 24,607 thousand at the 

In year 2019, loss allowance for loans and advances to other customers 

2 and 3 with lifetime expected credit losses, while increases were realised 

by EUR 224 thousand (2019: increased by EUR 294 thousand). Debt 

NLB level (EUR 10,012 thousand relating to individuals and EUR 14,595 

decreased by EUR 131,123 at the NLB Group level, and EUR 83,794 at the 

in Stage 1 with only 12-month expected credit losses. The table below 

securities measured at fair value through other comprehensive income 

thousand to legal entities). The main reasons for this increase are changed 

NLB level, regardless of  the fact that the gross carrying amount increased 

illustrates how changes in the gross carrying amount of  loans and advances 

increased only by EUR 59,493 thousand for NLB (2019: increased by EUR 

risk parameters, which increased loss allowance by EUR 18,338 thousand 

by EUR 333,968 thousand for NLB Group and EUR 33,328 thousand for 

to customers in year 2019 contributed to changes in the loss allowance. 

128,129 thousand), while for NLB Group they increased by EUR 1,354,686 

at NLB Group level (EUR 7,324 thousand individuals and EUR 11,014 

NLB. The most decreases in gross carrying amounts were realised in Stages 

thousand (2020: increased by EUR 242,787), mainly due to acquisition 

thousand legal entities) and by EUR 12,398 thousand at NLB level (EUR 

of  Komercijalna banka Beograd. Consequently, loss allowance for NLB 

4,307 thousand individuals and 8,091 thousand legal entities) and an 

increased only by EUR 629 thousand for NLB (2019: increased by EUR 

increase of  the gross carrying amount. At the NLB Group level, the gross 

173 thousand), while for NLB Group it increased by EUR 3,885 thousand 

carrying amount increased by EUR 2,079,972 thousand (EUR 1,014,105 

(2019: increased by EUR 1,127 thousand). 

thousand individuals and EUR 1,065,867 thousand legal entities), mainly 

due to acquisition of  subsidiaries, while at the NLB level it increased by 

NLB Group

NLB

in EUR thousands

12-month 
expected 
credit losses

Lifetime ECL 
not credit 
- impaired

Lifetime ECL 
credit-impaired 

12-month 
expected 
credit losses

Lifetime ECL 
not credit 
- impaired

Lifetime ECL 
credit-impaired 

Total

Total

Changes in the gross carrying amount of  loans to banks did not cause 

EUR 20,186 thousand (increase of  loans to individuals by EUR 35,157 

Balance as at 1 January 2019

6,426,820

577,935

573,445

7,578,200

4,146,744

208,191

299,101

4,654,036

significant changes in the loss allowance. For NLB Group, the gross 

thousand and decrease of  loans to legal entities for EUR 14,971 thousand).

carrying amount of  loans to banks increased by EUR 103,648 thousand 

Effects of translation of foreign 
operations to presentation currency

4,896

587

2,110

7,593

-

-

-

(2019: decreased by EUR 25,324 thousand) and loss allowance increased 

Acquisition of  subsidiaries (note 5.12.b) contributed EUR 1,877,349 

Transfers

(6,887)

(17,381)

24,268

-

(12,370)

9,872

2,498

-

-

by EUR 46 thousand (2019: decreased by EUR 31 thousand), while at the 

thousand to the gross carrying amount of  loans and advances to customers 

NLB level the gross carrying amount increased by EUR 13,982 thousand 

on NLB Group level, of  which EUR 849,428 thousand relates to individuals 

(2019: increased by EUR 34,119 thousand) and loss allowance increased 

and EUR 1,027,921 thousand to legal entities. For the performing part 

by EUR 14 thousand (2019: increased by EUR 64 thousand). Increase of  

of  this portfolio, 12-month expected credit losses in the amount of  EUR 

gross carrying amount due to acquisition of  subsidiaries was EUR 46,981 

10,349 thousand were recognised. 

thousand.

The loss allowance for other financial assets in year 2020 moved in line 
with gross carrying amount and increased by EUR 647 thousand at NLB 

excluded interest. NLB Group calculates interest income by applying the 
effective interest rate to the gross carrying amount of  financial assets other 

Group level, while at the NLB level it decreased by EUR 511 thousand. 

than credit-impaired assets. When a financial asset becomes credit-impaired 

In year 2019, the decrease of  loss allowance for other financial assets for 

and is, therefore, regarded as Stage 3, interest income is calculated by 

The gross carrying amount also increased due to changed presentation of  

Increases/(Decreases)

666,201

(90,126)

(116,619)

459,456

213,446

(28,728)

(80,394)

104,324

Write-offs

Foreign exchange

Modification losses (note 4.12.)

(197)

1,515

(24)

(41)

92

(49)

(133,383)

(133,621)

(885)

(109)

722

(182)

(5)

2,734

-

(37)

128

-

(73,960)

(74,002)

144

-

3,006

-

Balance as at 31 December 2019

7,092,324

471,017

348,827

7,912,168

4,350,549

189,426

147,389

4,687,364

134

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 20205.15. Financial liabilities, measured at amortised cost

Analysis by type of financial liabilities, measured at the amortised cost

c) Subordinated liabilities

Deposits from banks and central banks

Borrowings from banks and central banks

Due to customers

Borrowings from other customers

Subordinated liabilities

Other financial liabilities

Total 

a) Deposits from banks and central banks and amounts due to customers

NLB Group

NLB

in EUR thousands

31 Dec 2020

31 Dec 2019

31 Dec 2020

31 Dec 2019

72,633

158,225

42,840

170,385

41,635

143,464

89,820

161,564

16,397,167

11,612,317

8,850,755

7,760,737

91,560

288,321

207,300

64,458

210,569

158,484

13

288,321

101,273

2,537

210,569

98,342

17,215,206

12,259,053

9,425,461

8,323,569

NLB Group

NLB

in EUR thousands

31 Dec 2020

31 Dec 2019

31 Dec 2020

31 Dec 2019

NLB Group and NLB

in EUR thousands

31 Dec 2020

31 Dec 2019

Currency

 Due date

Interest rate

Carrying amount

Nominal value

Carrying amount

Nominal value

EUR

EUR

EUR

06.05.2029

4.2% to 06.05.2024, thereafter 
5Y MS + 4.159% p.a.

19.11.2029

3.65% to 19.11.2024, thereafter 
5Y MS + 3.833% p.a.

05.02.2030

3.4% to 05.02.2025, thereafter 
5Y MS + 3.658% p.a.

45,867

45,000

45,826

45,000

119,480

120,000

119,376

120,000

122,974

120,000

-

-

Subordinated bonds

Subordinated loans

EUR

20.09.2029

3.826% to 20.09.2024, thereafter 
5Y IRS + 4.21% p.a.

-

-

45,367

45,000

Total

288,321

285,000

210,569

210,000

All issued subordinated bonds represent non-convertible Tier 2 instruments 

c) 

in priority to the obligations arising from shares or other instruments 

(note 5.22.). In the event of  bankruptcy or liquidation of  the issuer, 

which qualify as Common Equity Tier 1 capital instruments or 

obligations arising from Tier 2 instruments shall be repaid:

additional Tier 1 instruments or have the same priority of  repayment as 

these instruments.

Deposit on demand

- banks and central banks

- other customers

  - governments

  - financial organisations

  - companies

  - individuals

Other deposits

- banks and central banks

- other customers

  - governments

  - financial organisations

  - companies

  - individuals

Total

b) Borrowings from banks and central banks and other customers

Loans

- banks and central banks

- other customers

  - governments

  - financial organisations

  - companies

Total

As at 31 December 2020, NLB Group and NLB had EUR 140,713 thousand 

in undrawn borrowings (31 December 2019: EUR 344,687 thousand).

52,250

31,298

41,635

86,366

a)  after repayment of  all unsubordinated obligations of  the Issuer as well 

13,633,889

9,463,888

8,128,950

6,917,810

307,082

192,224

214,472

134,735

86,276

137,204

69,855

114,836

3,223,612

2,212,002

1,551,952

1,352,522

9,910,971

6,902,679

6,353,518

5,380,597

20,383

11,542

-

2,763,278

2,148,429

721,805

117,428

134,716

398,595

42,909

126,156

299,094

2,112,539

1,680,270

35,515

34,474

192,955

458,861

3,454

842,927

31,027

32,147

175,368

604,385

16,469,800

11,655,157

8,892,390

7,850,557

NLB Group

NLB

in EUR thousands

31 Dec 2020

31 Dec 2019

31 Dec 2020

31 Dec 2019

158,225

170,385

143,464

91,560

20,183

70,956

421

64,458

16,657

44,157

3,644

13

-

-

13

249,785

234,843

143,477

161,564

2,537

-

-

2,537

164,101

as at all subordinated obligations (if  any) which are expressed to rank in 

In September 2019, NLB entered into a loan agreement relating to a EUR 

priority to Tier 2 instruments;

45 million of  subordinated loan intended for the inclusion into additional 

capital to strengthen and optimise its capital structure. NLB may, according 

b)  with the same priority (pari passu) as, and proportionally with the 

to valid legislation, only include the loan in calculation of  additional capital 

obligations arising from other instruments which qualify as Tier 2 

after obtaining approval from the ECB. As such, approval had not been 

instruments or have the same priority of  repayment as the Tier 2 

granted by 23 December 2019, and it was not reasonably expected to be 

instruments;

granted in the near future, NLB announced the prepayment of  the loan, 

which was exercised in January 2020. 

Movement of subordinated liabilities

Balance as at 1 January

Effects of translation of foreign operations to presentation currency

Cash flow items:

 - new issued subordinated liabilities

 - repayments of subordinated liabilities

 - repayments of interest

Non-Cash flow items:

 - accrued interest

 - other

NLB Group

NLB

in EUR thousands

2020

210,569

-

67,383

119,222

(45,000)

(6,839)

10,369

10,243

126

2019

15,050

6

192,807

208,321

(15,002)

(512)

2,706

2,818

(112)

2020

210,569

-

67,383

119,222

(45,000)

(6,839)

10,369

10,243

126

2019

-

-

208,321

208,321

-

-

2,248

2,374

(126)

Balance as at 31 December

288,321

210,569

288,321

210,569

135

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020d) Other financial liabilities

Memorandum of  Understanding signed in 2013 whose intent was to find 

extraordinary legal measure with the Supreme Court of  the Republic of  

NLB Group

NLB

in EUR thousands

a solution to the transferred foreign currency savings of  Ljubljanska banka 

Croatia.

in Croatia (LB) on the basis of  the Agreement on Succession Issues. The 

Items in the course of payment

Debit or credit card payables

Suppliers

Lease liabilities (note 5.11.a)

Accrued expenses

Accrued salaries

Unused annual leave

Fees and commissions

Liabilities to brokerage firms and others for securities purchase and custody services

Other financial liabilities

Total

Other financial liabilities mainly include liabilities to insurance companies, 

received warranties, obligation for purchase of  securities, and trust services.

5.16. Provisions

a) Analysis by type of provisions

31 Dec 2020

31 Dec 2019

31 Dec 2020

31 Dec 2019

46,395

22,883

20,993

26,359

21,314

19,068

6,137

1,100

2,459

40,592

207,300

24,124

24,092

21,600

16,713

17,848

13,011

3,784

1,736

433

35,143

158,484

4,412

20,135

15,768

3,212

10,635

9,807

2,497

967

2,443

31,397

101,273

4,960

20,014

16,259

2,784

10,481

9,666

2,455

1,660

181

29,882

98,342

Memorandum also said that the Republic of  Croatia would ensure the stay 

Contrary to the decisions of  the court described above in another case, a 

of  all the proceedings commenced by the PBZ and the ZaBa in relation to 

claim filed by the PBZ was refused and the judgment became final in favour 

the transferred foreign currency savings until the issue was finally resolved.

of  NLB. The extraordinary legal measure with the Supreme Court of  the 

Republic of  Croatia, filed by the plaintiff, was dismissed by the Supreme 

Despite the agreement in the Memorandum of  Understanding to stay 

Court on 16 June 2015. 

all of  the proceedings commenced, the Court of  Appeal, the County 

Court of  Zagreb, ruled in six claims (as explained below in detail) in 

In the other cases, with respect to which court procedures described above 

favour of  the plaintiff. In three of  those cases, NLB filed a constitutional 

are pending, final court decisions have not yet been issued.

suit after extraordinary legal measure of  NLB with the Supreme Court 

of  the Republic of  Croatia was not successful, and in three NLB filed an 

The table below summarises the amounts according to final court decisions 

(not including penalty interest).

Date of the ruling

Plaintiff

Principal amount

Costs of the 
proceedings

Measures taken by NLB

May 2015

PBZ

254.76 EUR

15,781.25 HRK

April 2018

PBZ

222,426.39 EUR

253,283.37 HRK

NLB Group

NLB

in EUR thousands

September 2017

ZaBa

492,430.53 EUR

748,583.75 HRK

31 Dec 2020

31 Dec 2019

31 Dec 2020

31 Dec 2019

November 2017

December 2018

PBZ

PBZ

220,115.98 EUR

688,268.12 HRK

375,938.42 EUR

679,926.08 HRK

March 2019

PBZ

9,185,141.76 USD

3,198,760.00 HRK

Constitutional suit against the final judgement, as NLB found the court 
decision contrary to the legislation in force and constitutional principles and 
as well contrary to the Memorandum concluded between the Republic of 
Slovenia and the Republic of Croatia. Constitutional Court of the Republic of 
Croatia rejected the constitutional appeal of NLB d.d. on 21 May 2018.

Constitutional suit against the court decisions (including the decision of 
the Supreme Court of the Republic of Croatia in the revision proceeding), 
as NLB found the court decision contrary to the legislation in force and 
constitutional principles and  as well contrary to the Memorandum concluded 
between the Republic of Slovenia and the Republic of Croatia.

Constitutional suit against the court decisions (including the decision of 
the Supreme Court of the Republic of Croatia in the revision proceeding), 
as NLB found the court decision contrary to the legislation in force and 
constitutional principles and  as well contrary to the Memorandum concluded 
between the Republic of Slovenia and the Republic of Croatia.

NLB challenged the judgments with the extraordinary legal measure 
(revision) on the Supreme Count of the Republic of Croatia and later, if 
necessary, will challenge the judgments with all other available remedies 
of the obligations of the old foreign currency savings in accordance 
with Slovenian Constitutional Law are not the liabilities of NLB.

NLB challenged the judgment with the extraordinary legal measure 
(revision) on the Supreme Count of the Republic of Croatia and later, if 
necessary, will challenge the judgment with all other available remedies 
of the obligations of the old foreign currency savings in accordance 
with Slovenian Constitutional Law are not the liabilities of NLB.

Provisions for guarantees and commitments (note 5.23.a)

Stage 1

Stage 2

Stage 3

Employee benefit provisions

Restructuring provisions

Provisions for legal risks

Other provisions

Total

42,174

15,796

2,767

23,611

20,707

15,565

46,602

11

125,059

39,421

12,909

2,444

24,068

17,704

14,500

16,627

162

88,414

28,543

7,510

732

20,301

14,220

15,354

5,673

-

63,790

29,163

6,145

653

22,365

14,743

14,182

2,211

85

60,384

The NLB Shareholders’ Meeting provided the Management Board of  NLB 

with the accrued interest, and shall not compensate NLB for its own costs or 

with instructions how to act in the event of  existing or potential new final 

for the difference between the book value of  its assets sold in enforcement 

decisions by Croatian courts against LB and NLB regarding the transferred 

proceedings and the price obtained for such assets in enforcement 

foreign currency deposits, especially not to voluntarily settle the adjudicated 

proceedings. There shall be no compensation for any voluntarily made 

amounts, and also gave some additional instructions on the usage of  

payments by NLB. In accordance with the ZVKNNLB and pursuant to the 

Provisions for guarantees and commitments represent expected credit losses 

In connection with legal risks, the largest amount of  material monetary 

legal remedies and regarding the management of  the property from that 

agreement between NLB and the Fund, as envisaged by the ZVKNNLB 

in accordance with IFRS 9, employee benefits are recognised in accordance 

claims relates to civil claims filed by Privredna banka Zagreb (the PBZ) and 

perspective.

with IAS 19, while all other provisions are recognised according to IAS 37.

Zagrebačka banka (the ZaBa) against NLB, referring to the old savings of  

(which was concluded on 14 August 2018), NLB has to contest the claims 

made against it in court proceedings in relation to transferred foreign 

LB Branch Zagreb savers, which were transferred to these two banks in a 

On 19 July 2018, the National Assembly of  the Republic of  Slovenia passed 

currency deposits, and use against court decisions that are disadvantageous 

Legal risks

principal amount of  approximately EUR 168 million (as per 31 December 

the ‘Act for Value Protection of  Republic of  Slovenia’s Capital Investment 

for NLB, all reasonable legal remedies and to continue to actively challenge 

Provisions for legal risks are formed based on expectations regarding the 

2020). Due to the fact the proceedings had been pending for such a long 

in Nova Ljubljanska banka d.d., Ljubljana’ (Zakon za zaščito vrednosti 

the judicial decisions of  the courts of  the Republic of  Croatia in relation 

probable outcome of  legal disputes. As at 31 December 2020, NLB Group 

time, the penalty interest already exceeds the principal amount. As NLB is 

kapitalske naložbe Republike Slovenije v Novi Ljubljanski banki d.d., 

to transferred foreign currency deposits on the basis of  which enforcement 

was involved in 39 (31 December 2019: 31) legal disputes with material 

not liable for the old foreign currency savings, based on numerous process 

Ljubljana, hereinafter: ‘the ZVKNNLB’) which entered into force on 14 

took place, leading, on the basis of  ZVKNNLB, to the compensation of  the 

claims against Group members in the total amount of  EUR 292,098 

and content-related reasons, NLB has all along objected to these claims. 

August 2018. In accordance with the ZVKNNLB, the Succession Fund of  

sums recovered from NLB by enforcement. In the aforementioned case from 

thousand, excluding accrued interest (31 December 2019: EUR 340,492 

Two key reasons NLB is not liable for the old foreign currency savings 

the Republic of  Slovenia (Sklad Republike Slovenije za nasledstvo, javni 

May 2015, the Succession Fund of  the Republic of  Slovenia has already 

thousand). As at 31 December 2020, NLB was involved in 18 (31 December 

are that it was only founded on the basis of  the Constitutional Act on 27 

sklad, hereinafter: ‘the Fund’), shall compensate NLB for the sums recovered 

compensated the sums recovered from NLB by enforcement.

2019: 16) legal disputes with material monetary claims against NLB. The 
total amount of  these claims, excluding accrued interest, was EUR 179,996 

July 1994 (at the time the savings were deposited with LB Branch Zagreb, 
NLB did not yet exist), and NLB did not assume any such obligations. 

from NLB by enforcement of  final judgements delivered by Croatian 
courts with regard to the transferred foreign currency deposits, that is the 

All procedures relating to the receivables of  PBZ and ZaBa, as well as NLB’s 

thousand (31 December 2019: EUR 177,075 thousand). 

Moreover, this is a former Yugoslavia succession matter, as the governments 

principle amount, accrued interest, expenses of  court, attorney’s expenses 

view on this matter were also discussed with the ECB as the supervisor of  

of  the Republic of  Slovenia and the Republic of  Croatia agreed in a 

and other expenses of  the plaintiff, and expenses related to enforcement 

both Croatian banks.

136

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Provisions for legal risks for claims filed by PBZ and ZaBa are not formed, 

Regardless of  the negative judgement, in the financial statements NLB 

since NLB believes that based on the factual and legal evaluation there are 

Group did not recognise the negative impact due to protection provided 

greater prospects for the court proceedings to end in favour of  NLB than the 

by the ZVKNNLB. For final judgements, NLB Group recognised the 

opposite.

liabilities and related assets which currently amount to approximately EUR 

21 million. They are included within other financial assets (note 5.6.d) and 

other financial liabilities (note 5.15.d).

b) Movements in provisions for guarantees and commitments 

NLB

12-month expected credit losses

 Guarantees and commitments

Lifetime ECL not credit-impaired

Effects of 
translation 
of foreign 
operations to 
presentation 
currency

Balance as at 
1 Jan 2020

Acquisition of 
subsidiaries

Transfer

Increases/ 
(Decreases) 

Changes in 
models/risk 
parameters

Foreign 
exchange 
and other 
movements

Balance as at 
31 Dec 2020

Lifetime ECL credit-impaired

 Guarantees and commitments

Of which: Purchased credit-impaired

in EUR thousands

 Guarantees and commitments

Balance as at 
1 Jan 2020

Transfer

Increases/ 
(Decreases) 

in EUR thousands

Changes in 
models/risk 
parameters

Foreign 
exchange 
and other 
movements

Balance as at 
31 Dec 2020

6,145

653

193

136

947

(418)

22,365

(329)

(1,622)

228

363

(97)

(3)

(2)

7,510

732

(16)

20,301

1,049

659

1,863

(676)

(4)

15,796

-

(300)

(99)

727

-

2,767

NLB

Balance as at 
1 Jan 2019

Transfer

Increases/ 
(Decreases) 

in EUR thousands

Changes in 
models/risk 
parameters

Foreign 
exchange 
and other 
movements

Balance as at 
31 Dec 2019

 Guarantees and commitments

1,984

-

1,838

-

(14)

3,808

1,249

(359)

(1,293)

(40)

(15)

23,611

12-month expected credit losses

1,249

-

1,838

-

(14)

5,057

Lifetime ECL not credit-impaired

 Guarantees and commitments

4,071

513

2,223

(663)

Effects of 
translation 
of foreign 
operations to 
presentation 
currency

Balance as at 
1 Jan 2019

Transfer

Increases/ 
(Decreases) 

Changes in 
models/risk 
parameters

Foreign 
exchange 
and other 
movements

Balance as at 
31 Dec 2019

in EUR thousands

 Guarantees and commitments

Lifetime ECL credit-impaired

 Guarantees and commitments

Of which: Purchased credit-impaired

821

(261)

28

24,624

(252)

(2,013)

 Guarantees and commitments

688

-

1,296

65

(8)

-

8

1

3

-

2,318

2,596

(1,058)

(1,721)

655

(597)

(2,114)

-

1,296

245

(12)

-

1

-

14

-

12,909

2,444

24,068

1,984

c) Movements in employee benefit provisions

Post-employment benefits

Balance as at 1 January

Effects of translation of foreign operations to presentation currency

Acquisition of subsidiaries (note 5.12.b)

Additional provisions (note 4.9.)

Provisions released (note 4.9.)

Interest expenses (note 4.1.)

Utilised during year (payments)

Actuarial gains and losses

Balance as at 31 December

NLB Group

2020

15,320

(2)

3,374

983

(560)

76

(151)

(878)

18,162

2019

13,157

2

-

1,155

(708)

147

(210)

1,777

15,320

1

-

14

-

6,145

653

22,365

1,984

in EUR thousands

NLB

2020

13,165

-

-

672

(433)

27

(36)

(700)

12,695

2019

11,588

-

-

724

(670)

85

(85)

1,523

13,165

NLB Group

12-month expected credit losses

 Guarantees and commitments

12,909

Lifetime ECL not credit-impaired

 Guarantees and commitments

2,444

Lifetime ECL credit-impaired

 Guarantees and commitments

24,068

Of which: Purchased credit-impaired

 Guarantees and commitments

1,984

(4)

(5)

1

-

NLB Group

12-month expected credit losses

 Guarantees and commitments

Lifetime ECL not credit-impaired

 Guarantees and commitments

Lifetime ECL credit-impaired

9,044

3,264

 Guarantees and commitments

26,774

Of which: Purchased credit-impaired

 Guarantees and commitments

688

137

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Balance as at 1 January

Effects of translation of foreign operations to presentation currency

Acquisition of subsidiaries (note 5.12.b)

Additional provisions (note 4.9.)

Provisions released (note 4.9.)

Interest expenses (note 4.1.)

Utilised during year

Balance as at 31 December

Other employee benefits include NLB Group’s obligations for jubilee long-

service benefits.

d) Movements in restructuring provisions

Balance as at 1 January

Effects of translation of foreign operations to presentation currency

Disposal of subsidiaries

Additional provisions (note 4.13.)

Provisions released (note 4.13.)

Utilised during year

Balance as at 31 December

Other employee benefits

NLB Group

NLB

in EUR thousands

f) Movements in other provisions

2020

2,384

(1)

179

234

(112)

24

(163)

2,545

2019

2,247

2

-

329

(35)

37

(196)

2,384

2020

1,578

-

-

103

(38)

3

(121)

1,525

2019

1,570

-

-

164

-

11

(167)

1,578

Balance as at 1 January

Additional provisions (note 4.13.)

Provisions released (note 4.13.) 

Utilised during year

Balance as at 31 December

5.17. Deferred income tax

a) Analysis by type of deferred income taxes

NLB Group

NLB

in EUR thousands

2020

162

34

(153)

(32)

11

2019

209

66

(105)

(8)

162

2020

85

-

(85)

-

-

2019

198

-

(105)

(8)

85

NLB Group

NLB

in EUR thousands

31 Dec 2020

31 Dec 2019

31 Dec 2020

31 Dec 2019

NLB Group

NLB

in EUR thousands

2020

14,500

(1)

(50)

3,500

-

(2,384)

15,565

2019

12,363

-

-

5,523

(45)

(3,341)

14,500

2020

14,182

-

-

3,500

-

(2,328)

15,354

2019

11,942

-

-

5,500

-

(3,260)

14,182

Deferred income tax assets

Valuation of financial instruments and capital investments

37,729

36,286

37,650

36,244

Impairment of financial assets

Provisions for liabilities and charges

Depreciation and valuation of non-financial assets

Fair value adjustments of financial assets measured at amortised cost

Tax reliefs

Other

3,190

8,489

4,063

938

1,179

111

910

4,109

1,087

-

-

-

947

3,138

140

-

-

-

784

3,196

154

-

-

-

Total deferred income tax assets

55,699

42,392

41,875

40,378

Deferred income tax liabilities

Valuation of financial instruments

Depreciation and valuation of non-financial assets

Impairment of financial assets

Fair value adjustments of financial assets measured at amortised cost

Other

Total deferred income tax liabilities

Net deferred income tax assets

21,023

1,515

3,271

592

1,984

28,385

31,789

(4,475)

11,159

1,296

3,270

-

-

15,725

29,500

(2,833)

11,871

10,131

193

597

-

-

12,661

29,214

-

201

477

-

-

10,809

29,569

-

NLB Group has adopted a business strategy and initiated key strategic 

digitalisation and simplification, and adjustment of  the organisational 

initiatives, aiming among others towards a leaner organisation, optimisation 

structure. These initiatives will result in fewer employees in the coming 

of  processes, implementation of  a new IT strategy with a focus on 

years.  

e) Movements in provisions for legal risks

in EUR thousands

Net deferred income tax liabilities

Balance as at 1 January

Effects of translation of foreign operations to presentation currency

Acquisition of subsidiaries (note 5.12.b)

Disposal of subsidiaries

Additional provisions (note 4.13.)

Provisions released (note 4.13.) 

Utilised during year

Exchange differences

Balance as at 31 December

NLB Group

2020

16,627

(8)

28,686

(119)

6,355

(1,659)

(3,280)

-

46,602

2019

13,076

24

-

-

5,837

(141)

(2,168)

(1)

16,627

NLB

2020

2,211

-

-

-

4,411

(181)

(768)

-

5,673

2019

2,180

-

-

-

251

(60)

(160)

-

2,211

138

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020in EUR thousands

in EUR thousands

Included in the income statement

- valuation of financial instruments and capital investments

- impairment of financial assets

- provisions for liabilities and charges

- depreciation and valuation of non-financial assets

- other

Included in other comprehensive income

-  valuation and impairment of financial assets measured at 

fair value through other comprehensive income

- actuarial assumptions and experience

NLB Group

2020

3,238

308

3,108

54

(336)

104

(1,619)

(1,486)

(133)

2019

8,041

8,305

100

293

(657)

-

(1,714)

(1,859)

145

NLB

2020

540

308

163

75

(6)

-

(895)

(762)

(133)

2019

8,556

8,305

87

136

28

-

(1,221)

(1,366)

145

NLB

Balance as at 1 January 2019

(Charged)/credited to profit and loss

(Charged)/credited to other comprehensive income

Balance as at 31 December 2019

(Charged)/credited to profit and loss

(Charged)/credited to other comprehensive income

Balance as at 31 December 2020

Deferred income tax liabilities

Provisions for 
liabilities and charges

Valuation of financial 
instruments and 
capital investments

Depreciation and 
valuation of non-
financial assets

Impairment of 
financial assets

2,915

136

145

3,196

75

(133)

3,138

25,747

8,190

2,307

36,244

188

1,218

37,650

157

(3)

-

154

(14)

-

140

697

87

-

784

163

-

947

NLB Group

Valuation 
of financial 
instruments 
and capital 
investments

Depreciation and 
valuation of non-
financial assets

Fair value 
adjustments of 
financial assets 
measured at 
amortised cost

Other

Impairment of 
financial assets

Balance as at 1 January 2019

3,305

7,205

1,179

Effects of translation of foreign operations 
to presentation currency

Charged/(credited) to profit and loss

6

(95)

54

2

(115)

4,067

2

115

-

Balance as at 31 December 2019

3,270

11,159

1,296

Effects of translation of foreign operations 
to presentation currency

Charged/(credited) to profit and loss

Charged/(credited)to other comprehensive income

Acquisition of subsidiaries

Balance as at 31 December 2020

(7)

(861)

696

173

3,271

-

(120)

2,030

7,954

(2)

180

-

41

21,023

1,515

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

1,984

1,984

592

592

exceed the total amount of  deferred tax assets for which a reversal is 

arising from the impairments of  investments in subsidiaries and associates 

Charged/(credited) to other comprehensive income

Tax loss on which NLB did not recognize deferred tax assets, as at 31 

In addition to NLB, Komercijalna banka Beograd also has a significant 

December 2020 amounts to EUR 922,898 thousand (31 December 2019: 

amount of  tax loss for which no deferred tax assets are recognised. This tax 

949,136 thousand). Slovenian tax law does not set deadlines by which 

loss expires in 2021 and as at 31 December 2020 amounts to EUR 73,898 

uncovered tax losses must be utilised, but the use of  tax loss is limited to 

thousand. 

50% of  the actual tax base. Impairments of  investments in non-strategic 

capital investments, where deferred tax assets are not recognised as they 

NLB Group did not recognise deferred tax assets on temporary differences 

expected within five years, amounts to EUR 242,861 thousand (2019: EUR 

where it is not probable that the temporary difference will reverse in the 

291,357 thousand).

b) Movements in deferred income taxes

Deferred income tax assets

foreseeable future. This temporary differences amounts to EUR 347,040 

thousand as at 31 December 2020 (31 December 2019: EUR 322,077 

thousand).

NLB Group

Provisions 
for liabilities 
and charges

Valuation 
of financial 
instruments 
and capital 
investments

Depreciation 
and valuation 
of non-
financial 
assets

Impairment 
of financial 
assets

Tax relief

Fair value 
adjustments 
of financial 
assets 
measured at 
amortised 
cost

in EUR thousands

Other

Total

Balance as at 1 January 2019

3,671

25,834

1,627

905

Effects of translation of foreign 
operations to presentation currency

(Charged)/credited to profit and loss

(Charged)/credited to other comprehensive income

-

293

145

-

8,190

2,262

2

(542)

-

Balance as at 31 December 2019

4,109

36,286

1,087

Effects of translation of foreign 
operations to presentation currency

(Charged)/credited to profit and loss

(Charged)/credited to other comprehensive income

Acquisition of subsidiaries

Balance as at 31 December 2020

4

54

(133)

4,455

8,489

-

188

1,240

15

37,729

-

(156)

2,247

-

3,132

4,063

-

31

3,190

-

5

-

910

2

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

1,179

1,179

938

938

-

-

-

-

-

-

104

-

7

32,037

2

7,946

2,407

42,392

6

2,437

1,107

9,757

111

55,699

NLB

Balance as at 1 January 2019

Charged/(credited) to profit and loss

Charged/(credited) to other comprehensive income

Balance as at 31 December 2019

Charged/(credited) to profit and loss

Charged/(credited) to other comprehensive income

Balance as at 31 December 2020

Impairment of 
financial assets

Valuation of financial 
instruments and 
capital investments

Depreciation and 
valuation of non-
financial assets

444

-

33

477

-

120

597

6,606

(115)

3,640

10,131

(120)

1,860

11,871

232

(31)

-

201

(8)

-

193

in EUR thousands

Total

7,282

(146)

3,673

10,809

(128)

1,980

12,661

Total

29,516

8,410

2,452

40,378

412

1,085

41,875

in EUR thousands

Total

11,689

10

(95)

4,121

15,725

(9)

(801)

2,726

10,744

28,385

139

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 20205.18. Income tax relating to components of other comprehensive income

in the aggregate, directly or indirectly 25% or more NLB shares with voting 

5.21. Accumulated other comprehensive income and reserves

NLB Group

NLB

in EUR thousands

rights.

a) Reserves

The share premium account as at 31 December 2020 and 31 December 

2020

Before tax

Tax expense

Net of tax

Before tax

Tax expense

Net of tax

Actuarial gains and losses

Financial assets measured at fair value 
through other comprehensive income

878

(133)

10,364

(1,486)

745

8,878

Share of associates and joint ventures

(11,067)

-

(11,067)

175

(1,619)

(1,444)

700

4,012

-

4,712

(133)

(762)

-

(895)

567

3,250

-

3,817

The shares also give their holders the right to be informed, as well as the 

2019 comprises paid-up premiums in the amount of  EUR 822,173 

pre-emptive right to subscribe for new shares on a pro rata basis in case of  

thousand and the revaluation of  share capital from previous years in the 

a share capital increase, the right to a pro-rata share of  remaining assets 

amount of  EUR 49,205 thousand. 

in case of  bankruptcy or liquidation or NLB and the right to receive a 

dividend. In 2020, NLB did not pay any dividends for previous year (2019: 

As at 31 December 2020 and 31 December 2019, profit reserves in the 

7.13 EUR per share, which decreased retained earnings for EUR 142,600 

amount of  EUR 13,522 thousand relate entirely to legal reserves in 

thousand). 

accordance with the Companies Act. 

Total

2019

Actuarial gains and losses

Financial assets measured at fair value 
through other comprehensive income

Share of associates and joint ventures

Total

NLB Group

NLB

Board that in the period of  36 months from the adoption of  the 

retained earnings as at 31 December 2020.

in EUR thousands

In June 2019, the General Assembly of  NLB authorised the Management 

thousand (2019: net profit EUR 176,149 thousand) which is included in the 

As at 31 December 2020 and 31 December 2019, NLB holds no own shares. 

In 2020, NLB recorded a net profit in the amount of  EUR 113,952 

Before tax

Tax expense

Net of tax

Before tax

Tax expense

Net of tax

shareholders’ resolution, it can buy own shares of  the Bank for the payment 

of  variable remuneration to certain employees as required by the Banking 

(1,777)

13,413

9,673

21,309

145

(1,859)

(1,854)

(3,568)

(1,632)

11,554

7,819

17,741

(1,523)

145

(1,378)

Act and other relevant regulations. When disposing of  own shares which 

7,190

(1,366)

-

-

5,667

(1,221)

5,824

-

4,446

NLB acquires on the basis of  this authorisation, the pre-emptive right of  the 

existing shareholders to acquire shares is completely excluded, provided that 

own shares are disposed of  for the purpose of  paying variable remuneration 

to employees of  NLB in the form of  NLB shares.

5.19. Other liabilities

b) Accumulated other comprehensive income

NLB Group

NLB

in EUR thousands

NLB Group

NLB

in EUR thousands

Deferred income

Taxes payable

Payments received in advance

Other liabilities

Total

31 Dec 2020

31 Dec 2019

31 Dec 2020

31 Dec 2019

31 Dec 2020

31 Dec 2019

31 Dec 2020

31 Dec 2019

12,364

5,009

2,195

859

9,012

4,209

1,991

-

20,427

15,212

5,391

4,107

199

-

9,697

6,142

3,039

53

-

9,234

Financial assets measured at fair value through other comprehensive income - debt securities

Financial assets measured at fair value through other comprehensive income - equity securities

Actuarial defined benefit pension plans

Foreign currency translation

Hedge of a net investment in a foreign operation

Total

38,852

3,644

(4,399)

45,040

2,840

(5,086)

(17,724)

(17,055)

754

21,127

754

26,493

27,242

452

(3,592)

-

-

24,156

288

(4,159)

-

-

24,102

20,285

5.20. Share capital

restrictions imposed by the regulators, Group’s risk appetite, target capital 

The share capital of  NLB amounts to EUR 200,000 thousand and did 

adequacy at Group’s level and actual prevailing capital position at the time 

not change in 2020. It is comprised of  20,000,000 no-par-value ordinary 

of  the proposal.

registered shares, with the corresponding value of  EUR 10.0 for one share. 

All issued shares are fully paid and there are no un-issued authorised shares. 

The shares give to their holders the right to vote at the NLB’s meeting of  

As at 31 December 2020, the major shareholder of  NLB with significant 

shareholders where, as a rule, each share entitles its holder to one vote. 

influence is the Republic of  Slovenia, owning 25.00% plus one share. 

Nevertheless, a shareholder who acquires shares which, together with the 

shares already held by such shareholder or by a third person on behalf  of  

The book value of  a NLB share on a consolidated level as at 31 December 

such shareholder, represent more than 25% of  the NLB’s share capital, 

2020 was EUR 97.6 (31 December 2019: EUR 84.3), and on solo level 

may only exercise its voting rights under such shares if  NLB’s Supervisory 

was EUR 72.5 (31 December 2019: EUR 66.7). It is calculated as the ratio 

Board approves such an acquisition. The Supervisory Board’s approval may 

of  net assets’ book value without other equity instruments issued and the 

only be rejected if, following such an acquisition, such a person would hold 

number of  shares.

shares representing more than 25% of  NLB’s issued share capital plus one 

share. The approval shall be considered given if  not expressly rejected in 20 

Distributable profit as at 31 December 2020 amounts to EUR 341,992 

days. No such approval is necessary in respect of  the shares acquired by a 

thousand (31 December 2019: EUR 228,040 thousand), consists of  NLB 

person on behalf  of  third persons provided that such a person is not entitled 

net profit for 2020 in the amount of  EUR 113,952 thousand (2019: EUR 

to exercise the voting rights arising out of  such shares at its own discretion 

176,149 thousand), and retained earnings from previous years in the amount 
of  EUR 228,040 thousand. Its allocation will be subject to a decision by 

and undertakes to NLB that it will not exercise the voting rights based on 
voting instructions unless such voting instructions are accompanied with a 

the Bank’s General Assembly. The proposal for the General Assembly will 

confirmation that the person giving such instructions is the beneficial owner 

be prepared by the Management and the Supervisory Board, considering 

of  the shares in respect of  which votes are to be exercised and does not hold 

140

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 20205.22. Capital adequacy ratios

in EUR thousands

NLB’s overall capital requirement on the consolidated level

NLB Group

NLB

SREP requirement

31 Dec 2020

31 Dec 2019

31 Dec 2020

31 Dec 2019

Paid up capital instruments 

Share premium

Retained earnings - from previous years

Profit eligible - from current year

Accumulated other comprehensive income

Other reserves

Minority interest

Prudential filters: Additional Valuation Adjustments (AVA)

(-) Goodwill

(-) Other intangible assets

200,000

871,378

552,146

63,635

21,588

13,522

71,562

(3,632)

(3,529)

200,000

871,378

358,648

35,000

14,364

13,522

-

(2,194)

(3,529)

200,000

871,378

228,040

21,658

24,102

13,522

-

200,000

871,378

51,891

8,166

20,285

13,522

-

(1,755)

(1,701)

-

-

(33,222)

(36,013)

(9,914)

(25,980)

COMMON EQUITY TIER 1 CAPITAL (CET1)

1,753,448

1,451,176

1,347,031

1,137,561

Minority interest

Additional Tier 1 capital

TIER 1 CAPITAL

Capital instruments and subordinated loans eligible as Tier 2 capital

Minority interest

TIER 2 CAPITAL

TOTAL CAPITAL

RWA for credit risk

RWA for market risks

RWA for credit valuation adjustment risk

RWA for operational risk

14,614

14,614

-

-

-

-

-

-

284,595

12,806

297,401

44,595

284,595

44,595

-

-

-

44,595

284,595

44,595

2,065,463

1,495,771

1,631,626

1,182,156

10,222,923

7,720,232

4,805,127

4,344,829

1,250,563

523,050

657,088

274,025

200

663

200

663

Pillar 1 (P1R)

Pillar 2 (P2R)

Total SREP Capital Requirement (TSCR)

Combined buffer requirement (CBR)

Conservation buffer

O-SII buffer

Countercyclical buffer

Pillar 2 Guidance (P2G)

OCR + P2G

1,768,062

1,451,176

1,347,031

1,137,561

Overall capital requirement (OCR) = MDA threshold

from 12 March 
2020 onwards

as at 1 January till 
11 March 2020

CET1

AT1

T2

CET1

Tier 1

Total Capital

CET1

Tier 1

4.5%

1.5%

2.0%

1.55%

2.06%

2.75%

6.05%

8.06%

Total Capital

10.75%

CET1

CET1

CET1

CET1

Tier 1

Total Capital

CET1

CET1

2.5%

1.0%

0.0%

9.55%

11.56%

14.25%

1.0%

10.55%

4.5%

1.5%

2.0%

0.0%

0.0%

2.75%

7.25%

8.75%

10.75%

2.5%

1.0%

0.0%

10.75%

12.25%

14.25%

1.0%

11.75%

2019

4.5%

1.5%

2.0%

0.0%

0.0%

3.25%

7.75%

9.25%

11.25%

2.5%

1.0%

0.0%

11.25%

12.75%

14.75%

1.0%

12.25%

The Overall Capital Requirement (OCR) amounted to 14.25% for NLB on 

Non-controlling interest (minority capital) was included in the capital - as at 

the consolidated basis, consisting of:

June 2020 in the amount of  EUR 31.7 million and as at December 2020 in 

the total amount of  EUR 99.0 million (of  which EUR 66.1 million due to 

947,342

941,594

566,385

605,581

•  10.75% TSCR (8% Pillar 1 Requirement and 2.75% Pillar 2 

the acquisition of  Komercijalna banka Beograd). In addition, risk mitigation 

TOTAL RISK EXPOSURE AMOUNT (RWA)

12,421,028

9,185,539

6,028,800

5,225,098

Common Equity Tier 1 Ratio

Tier 1 Ratio

Total Capital Ratio

14.1%

14.2%

16.6%

15.8%

15.8%

16.3%

22.3%

22.3%

27.1%

21.8%

21.8%

22.6%

Requirement); and

contracts to reduce RWA on consolidated basis were concluded with MIGA 

•  3.5% CBR (2.5% Capital Conservation buffer, 1% O-SII buffer and 0% 

in the total amount of  up to EUR 303.1 million and became effective as at 

Countercyclical buffer).

31 July 2020.

The applicable OCR requirement for 2020 decreased from 14.75% to 

The capital of  NLB and NLB Group at the end of  year 2020 remains strong 

14.25%, as Pillar 2 Requirement decreased by 0.5 p.p. to 2.75%, as a result 

in accordance with risk appetite orientations, at a level which covers all the 

of  better overall SREP assessment. Moreover, Pillar 2 Guidance (P2G) 

current and announced regulatory capital requirements, including capital 

which should be comprised entirely of  CET1 capital, remains at a relatively 

buffers and other currently known requirements, as well as the P2G. 

European banking capital legislation – CRD IV, is based on the Basel III 

(together with the Pillar 1 requirement it represents the minimum total 

low level 1.0%.

guidelines. The legislation defines three capital ratios reflecting a different 

SREP capital requirement – TSCR);

As at 31 December 2020, NLB Group capital ratios on a consolidated basis 

quality of  capital:

•  The applicable combined buffer requirement (CBR): a system of  capital 

In 2021, NLB is required to maintain the same level of  OCR at 14.25% on 

stand at:

•  Common Equity Tier 1 ratio (ratio between common or CET1 capital 

breach of  capital requirement, but triggers limitations in payment of  

•  14.1% CET1 ratio,

and risk-weighted exposure amount or RWA), which must be at least 

dividends and other distributions from capital. Some of  the buffers are 

In 2020, the Bank continued with strengthening and optimising the capital 

•  14.2% Tier 1 ratio,

4.5%;

prescribed by law for all banks and some of  them are bank-specific, set 

structure. On 5 February 2020, the Bank issued subordinated Tier 2 notes 

•  16.6% Total Capital ratio. 

•  Tier 1 capital ratio (Tier 1 capital to RWA), which must be at least 6%; 

by the supervisory institution (CBR and TSCR together form the overall 

(10NC5) in the aggregate nominal amount of  EUR 120 million. On 25 

buffers to be added on top of  TSCR – breaching of  the CBR is not a 

a consolidated basis, with unchanged structure.

and

capital requirement – OCR); 

March 2020, NLB obtained ECB permission for its inclusion in the capital, 

In the scope of  regulatory risks, which include credit risk, operational risk, 

•  Total capital ratio (total capital to RWA), which must be at least 8%.

•  Pillar 2 Capital Guidance: capital recommendation set by the supervisory 

so the instrument is included in capital as at 31 March 2020. 

and market risk, NLB Group uses the standardised approach for credit and 

In addition to the aforementioned ratios which form the Pillar 1 

recommendation, and not obligatory. Any non-compliance does not affect 

On 4 March 2020, the Bank also obtained ECB permission to include in the 

risks is made according to the basic indicator approach. The same 

requirement, NLB must meet other requirements and recommendations 

dividends or other distributions from capital; however, it might lead to 

capital subordinated Tier 2 notes issued in November 2019 in the amount 

approaches are used for calculating the capital requirements for NLB on a 

that are imposed by the supervisory institutions or by the legislation:

intensified supervision and the imposition of  measures to re-establish a 
prudent level of  capital (including preparation of  capital restoration plan).

of  EUR 120 million. All the existing subordinated Tier 2 instruments in 
total amount of  EUR 284.6 million are therefore included in the capital.

standalone basis, except for the calculation of  the capital requirement for 
operational risks where the standardised approach is used.

institution through the SREP process. It is bank-specific and is a 

market risks, while the calculation of  capital requirement for operational 

•  The Pillar 2 Requirement (SREP requirement): bank-specific, obligatory 

requirement set by the supervisory institution through the SREP process 

141

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020As at 31 December 2020, the Total Capital Ratio for NLB Group stood at 

The increase in RWA for market risks and CVA (EUR 727.1 million YoY) 

b) Analysis of derivative financial instruments by notional amounts

16.6% (or 0.3 p.p. higher than at the end of  2019), and for NLB at 27.1% 

is also mainly due to completion of  the acquisition process of  Komercijalna 

(or 4.4 p.p. higher than at the end of  2019). As at 31 December 2020, the 

banka Beograd. The increase in the RWA for operating risks (EUR 5.7 

CET1 ratio stood at 14.1% (1.7 p.p. lower than at the end of  2019). The 

million) derives from the higher three-year average of  relevant income, 

higher NLB Group total capital adequacy compared to the end of  2019 

as defined in Article 316 of  CRR, which represents the basis for the 

derives from higher capital (increase of  EUR 569.7 million YoY) which 

calculation.

compensated RWA increase of  EUR 3,235.5 million YoY for the Group. 

Higher RWA derives from acquisition of  Komercijalna banka Beograd. 

The most important goal of  internal capital adequacy assessment process 

Total capital increased mainly due to inclusion of  the Tier 2 notes (EUR 

(ICAAP) in NLB Group, set up in accordance with ECB Guidelines, is 

240.0 million), inclusion of  undistributed profit for the year 2019 (EUR 

ensuring adequate capital and sustainability on ongoing basis. The purpose 

157.5 million), partial inclusion of  2020 profit (EUR 63.6 million), and 

of  this process is to have in place sound, effective, and comprehensive 

inclusion of  a minority interest in the capital calculation from June 2020 

strategies and processes to assess and maintain capital on an ongoing 

onwards (EUR 99.0 million as at 31 December 2020).

basis, as well the adequate distribution of  internal capital for covering the 

The RWA for credit risk in 2020 increased by EUR 2,502.7 million, 

In addition, NLB Group gives strong emphasis on its integration into the 

mainly due to completion of  the acquisition process of  Komercijalna 

overall risk management system in order to assure proactive support for 

nature and level of  the risks to which NLB Group is or might be exposed. 

banka Beograd. Excluding the acquisition, RWA for credit risk decreased 

informed decision-making.

by EUR 173.9 million as the result of  changes in regulation CRR and 

MIGA guarantee for obligatory reserves in NLB Group banking members. 

From an economic perspective, NLB Group manages its capital adequacy 

CRR ‘Quick Fix’ brought more favourable treatment of  SME exposures 

by ensuring that all its risks are adequately covered by internal capital. A 

(changes of  prescribed SME supporting factor) and temporary treatment of  

normative perspective is a multiyear forward-looking assessment of  NLB 

Swaps

  - currency swaps

  - interest rate swaps

Options

  - interest rate options

  - securities options

Forward contracts

  - currency forward

Total

NLB Group

NLB

in EUR thousands

31 Dec 2020

31 Dec 2019

31 Dec 2020

31 Dec 2019

Short-term

Long-term

Short-term

Long-term

Short-term

Long-term

Short-term

Long-term

99,420

1,425,765

42,736

1,706,073

78,413

1,425,765

52,299

1,706,073

99,420

6,068

42,736

69,328

78,413

6,068

52,299

69,328

-

1,419,697

-

1,636,745

-

1,419,697

-

1,636,745

12,811

27,000

12,864

28,875

12,811

27,000

12,864

28,875

-

27,000

-

28,875

-

27,000

-

28,875

12,811

-

12,864

-

12,811

-

12,864

-

91,309

41,423

108,640

28,298

93,846

41,423

107,936

28,298

91,309

41,423

108,640

28,298

93,846

41,423

107,936

28,298

203,540

1,494,188

164,240

1,763,246

185,070

1,494,188

173,099

1,763,246

1,697,728

1,927,486

1,679,258

1,936,345

public debt issued in the currency of  another Member State. Furthermore, 

Group which shows its ability to fulfil all of  its capital-related regulatory and 

The notional amounts of  derivative financial instruments that qualify 

The fair values of  derivative financial instruments are disclosed in notes 5.2. 

inclusion of  Serbia on the list of  third countries whose supervisory and 

supervisory requirements and risk appetite of  NLB Group. Within these 

for hedge accounting at NLB Group and NLB amount to EUR 573,753 

and 5.5. 

regulatory requirements are considered equivalent as EEA countries 

capital constraints, NLB Group defines its management buffers in the Risk 

thousand (31 December 2019: EUR 561,500 thousand) (note 5.5.b). 

contributed significantly to RWA reduction at the beginning of  2020 (EUR 

appetite above the regulatory and supervisory requirement and internal 

Derivatives that qualify for hedge accounting are used to hedge interest rate 

100.0 million). Due to changed treatment of  intangible assets, which were 

capital needs that allow it to sustainably follow its business strategy. A 

risk.

previously deducted from capital in whole and now are partially included in 

normative perspective includes several stress scenarios which are integrated 

RWA, RWA increased by EUR 24.9 million.

into NLB Group’s annual business plan review and budgeting process.

c) Capital commitments

NLB Group

NLB

in EUR thousands

31 Dec 2020

31 Dec 2019

31 Dec 2020

31 Dec 2019

2,433

9,566

11,999

7,286

2,122

9,408

2,429

9,403

11,832

7,201

2,084

9,285

5.23. Off-balance sheet liabilities

a) Contractual amounts of off-balance sheet financial instruments 

NLB Group

NLB

Capital commitments for purchase of:

in EUR thousands

Short-term guarantees

- financial

- non-financial

Long-term guarantees

- financial

- non-financial

31 Dec 2020

31 Dec 2019

31 Dec 2020

31 Dec 2019

222,440

119,309

103,131

904,002

359,787

544,215

210,469

111,526

98,943

705,989

272,071

433,918

122,136

112,461

61,322

60,814

567,532

196,681

370,851

58,920

53,541

502,012

171,989

330,023

 - property and equipment

 - intangible assets

Total

5.24. Funds managed on behalf of third parties

are charged to the respective fund, and no liability falls on NLB Group in 

Funds managed on behalf  of  third parties are accounted separately from 

connection with these transactions. NLB Group charges fees for its services.

NLB Group’s funds. Income and expenses arising with respect to these funds 

Commitments to extend credit

1,816,441

1,346,012

1,306,791

1,072,458

Funds managed on behalf of third parties

Letters of credit

Other

Provisions (note 5.16.b)

Total

21,794

10,293

22,871

8,742

2,256

5,865

6,243

14,106

2,974,970

2,294,083

2,004,580

1,707,280

(42,174)

(39,421)

(28,543)

(29,163)

2,932,796

2,254,662

1,976,037

1,678,117

Fiduciary activities

Settlement and other services

Total

NLB Group

NLB

in EUR thousands

31 Dec 2020

31 Dec 2019

31 Dec 2020

31 Dec 2019

25,713,799

24,495,725

24,466,910

23,259,665

971,600

1,012,492

907,132

980,964

26,685,399

25,508,217

25,374,042

24,240,629

Fee income from all issued non-financial guarantees amounted to EUR 

signed, bank and a client agree on all conditions for issuing guarantees. 

4,910 thousand (2019: EUR 4,801 thousand) in NLB Group, and to EUR 

Nevertheless, NLB Group can discontinue issuing guarantees if  the client’s 

4,397 thousand (2019: EUR 4,375 thousand) in NLB. 

conditions worsen. As at 31 December 2020 unused guarantee lines at the 
NLB Group level amount to EUR 307,093 thousand (31 December 2019: 

Besides the instruments presented in the table above, NLB Group and NLB 

EUR 307,199 thousand), and at the NLB level EUR 236,542 thousand (31 

enter also into contracts related to guarantee lines. When the contract is 

December 2019: EUR 247,485 thousand).   

142

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Fiduciary activities

Assets

Clearing or transaction account claims for client assets

25,633,706

24,431,766

24,396,203

23,202,008

- from financial instruments

25,630,244

24,431,355

24,392,773

23,201,641

NLB Group

NLB

31 Dec 2020

31 Dec 2019

31 Dec 2020

31 Dec 2019

in EUR thousands

6. Risk management 

NLB Group plans a prudent risk profile and optimal capital usage, 

representing an important element of  its business strategy and related mid-

Risk management in NLB Group is implemented in accordance with the 

term financial targets. The management of  credit risk, which is the most 

set strategic guidelines, established internal policies and procedures which 

important risk category in NLB Group, concentrates on taking moderate 

take into account European banking regulations, the regulations adopted 

risks – a diversified credit portfolio, adequate credit portfolio quality, the 

by the Bank of  Slovenia, the current EBA guidelines, and relevant good 

sustainable costs of  risk, and ensuring an optimal return considering the 

banking practices. In addition, the Group is constantly enhancing and 

risks assumed. As regards liquidity risk, the tolerance is low, while the 

complementing the existing approaches, methodologies, and processes in all 

activities are geared towards an adequate liquidity position on an ongoing 

risk management segments with the aim to proactively and comprehensively 

basis. The Group limited exposure to credit spread risk, arising from the 

   - receipt, processing, and execution of orders

9,194,539

9,574,811

8,502,331

8,930,064

support decision-making.

   - management of financial instruments portfolio

528,206

522,263

-

-

valuation risk of  debt securities portfolio servicing as liquidity reserves, 

to the moderate level. The fundamental orientation in the management 

   - custody services

15,907,499

14,334,281

15,890,442

14,271,577

- to Central Securities Clearing Corporation or bank settlement account for sold financial instrument                                                                                   

- to other settlement systems and institutions for bought financial instrument (debtors)

Clients' money

- at settlement account for client assets

- at bank transaction accounts

Liabilities

49

3,413

80,094

42,029

38,065

124

287

63,959

28,250

35,709

17

3,413

70,707

32,642

38,065

80

287

57,657

21,948

35,709

Managing risks and capital efficiently is crucial for NLB Group sustained 

of  interest rate risk is to limit unexpected negative effects on revenues 

long-term profitable operations. Robust Risk Management framework is 

and capital, therefore, a moderate tolerance for this risk is stated. When 

comprehensively integrated into decision-making, steering, and mitigation 

assuming operational risk, the Group pursues the orientation that such a risk 

processes within the Group. NLB Group gives high importance to the risk 

must not significantly impact its operations. On this basis, changes of  control 

culture and awareness of  all relevant risks within the entire Group.

activities, processes, and/or organisation were performed. Besides the 

NLB Group’s Risk management framework supports business decision-

of  potential damage. The conclusion of  transactions in derivative financial 

making on strategic and operating levels, comprehensive steering, proactive 

instruments at NLB is primarily limited to servicing customers and hedging 

risk management and mitigation by incorporating:

Bank’s own positions. In the area of  currency risk, NLB Group pursues 

Group also focuses on proactive mitigation, prevention, and minimisation 

the goals of  low to moderate exposure. The tolerance for other risk types 

Clearing or transaction liabilities for client assets

25,713,799

24,495,725

24,466,910

23,259,665

•  risk appetite statement and risk strategy orientations, 

is low and focuses on minimising their possible impacts on NLB Group’s 

- to client from cash and financial instruments

   - receipt, processing, and execution of orders

25,707,581

24,492,746

24,461,033

23,258,161

9,230,406

9,606,633

8,538,198

8,961,886

•  yearly review of  strategic business goals, budgeting, and capital planning 

entire operations. Environmental, social, and governance (ESG) risks do 

process,

not represent a new risk category, but rather an aggravating factor for the 

•  internal capital adequacy assessment process (ICAAP) and internal 

types of  risks already managed through the established risk management 

   - management of financial instruments portfolio

537,283

527,134

-

-

liquidity adequacy assessment process (ILAAP),

framework.

   - custody services

15,939,892

14,358,979

15,922,835

14,296,275

•  recovery plan activities,

- to Central Securities Clearing Corporation or bank settlement account for bought financial instrument

- to other settlement systems and institutions for bought financial instrument (creditors)

- to bank or settlement bank account for fees and costs, etc.

72

5,755

391

83

2,514

382

72

5,414

391

83

1,039

382

•  other internal stress-testing capabilities, early warning systems and on-

Risk management focuses on managing and mitigating risks in line with 

going risk analysis,

the Group’s Risk Appetite and Risk Strategy. Within these frameworks, the 

•  regulatory and internal management reporting.

Group monitors a range of  risk metrics, including internal capital allocation, 

NLB Group uses the ‘three lines of  defence framework’ as an important 

usage of  risk limits and potential deviations from limits and target values are 

element of  its internal governance, whereby Risk management function acts 

regularly reported to the respective committees and/or the Management 

in order to assure Group’s risk profile is in line with its risk appetite. The 

Fee income for funds managed on behalf of third parties 

NLB Group

NLB

they support business operations and enable efficient risk management by 

in EUR thousands

as a second line of  defence. Set governance and different risk management 

Board of  the Bank. The banking subsidiaries within NLB Group adapted a 

tools enable adequate oversight of  the Group’s risk profile. Moreover, 

corresponding approach to monitor and manage their target risk profiles. 

Fiduciary activities (note 4.3.b)

Settlement and other services

Total

2020

9,812

925

2019

9,267

1,435

10,737

10,702

2020

8,494

864

9,358

2019

7,775

1,185

8,960

incorporating escalation procedures and different mitigation measures when 

NLB Group established a comprehensive stress-testing framework and other 

necessary. 

a) Risk management strategies and processes 

early warning systems in different risk areas with the intention to strengthen 

the existing internal controls and timely responding when necessary. Robust 

and uniform stress-testing programme includes all material types of  risk 

The key goal of  NLB Group’s Risk Management is to proactively 

and relevant stress scenario analysis, according to the vulnerability of  the 

manage, assess, and monitor risks within the Group. Sound and 

Group’s business model. It is integrated into Risk appetite, ICAAP, ILAAP, 

holistic understanding of  risk management is embedded into the entire 

Recovery Plan, and budgeting process to support proactive management 

organisation, focusing on risk identification at a very early stage, efficient risk 

of  the Group’s risk profile, namely the capital and liquidity positions on a 

management, and mitigation of  them with the aim of  ensuring the prudent 

forward-looking perspective. In addition, the Group also performs reverse 

use of  its capital and adequate liquidity structure to support the financial 

stress tests with the aim to test its maximum recovery capacity. Other partial 

resilience of  the Group. 

risk assessments are covered by the sensitivity analysis, based on relevant 

stressed risk parameters, and integrated into the process of  setting a risk 

Key risk management guidelines of  NLB Group are defined by its Risk 

management limit system.

Appetite and Risk Strategy regarding the Group’s business model, based 

on a forward-looking perspective. The Strategy of  NLB Group, the Risk 

For the purpose of  an efficient risk mitigation process, NLB Group 

Appetite, Risk Strategy, and the key internal policies of  NLB Group – which 

applies a single set of  standards to retail and corporate loan collateral, 

are approved by the Management and Supervisory Boards – specify the 

representing a secondary source of  repayment with the aim of  efficient 

strategic goals, risk appetite guidelines, approaches, and methodologies for 

credit risk management and optimal capital consumption. The Group has 

monitoring, measuring, and managing all types of  risk in order to meet 
internal strategic objectives and fulfil all external requirements. The main 

a system for monitoring and reporting collateral at fair (market) value in 
accordance with the International Valuation Standards (IVS). The eligibility 

strategic risk guidelines are comprehensively integrated into decision-

of  collateral, by types and ratios referring to prudent lending criteria, is 

making, including the annual business plan review and budgeting process.  

set within internal lending guidelines. Credit risk mitigation principles and 

143

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MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020rules in NLB Group are described in more relevant details in the section 

Committee of  NLB. The process follows the co-decision principle, in which 

d) Data and IT system 

profile was moderate. The harmonisation in the area of  the Group’s risk 

Credit risk management. When hedging market risks, namely interest rate 

the credit committee of  the respective Group member first approves their 

Risk data are calculated and stored in NLB Group Data Warehouse (DWH), 

management framework and uniform data flow, based on Group’s Risk 

risk and foreign exchange risk, in line with the set risk appetite, NLB Group 

decision, following which the Credit Committee of  NLB gives their opinion. 

collected from NLB and other Group member’s DWH. The established 

management Standards, is underway.

follows the principle of  natural hedge or using derivatives in line with hedge 

The resolution of  the Credit Committee of  NLB is made on the basis of  all 

process provides an integrated information in common reference structure 

accounting principles.

available documentation, including a non-binding rating opinion prepared 

where business users can access in a consistent and subject-oriented format. 

6.1. Credit risk management

by the underwriting department of  NLB. This same principle and process 

Data are regularly checked and validated. Data used for internal risk 

a) Introduction 

b) Risk management structure and organisation 

is set also for the issuing of  credit exposures for the materially important 

assessment, management, and reporting are the same as data which NLB 

In its operations, NLB Group is exposed to credit risk, or the risk of  losses 

NLB Group’s corporate governance framework is based on the principles 

clients of  NLB Group.

Group uses for regulatory reporting.

of  sound and responsible governance, in accordance with the applicable 

legislation of  the Republic of  Slovenia, particularly the provisions of  the 

Risk monitoring in NLB Group members is operating within an 

e) Main emphasis of risk management in 2020

due to the failure of  a debtor to settle its liabilities to NLB Group. For 

that reason, it proactively and comprehensively monitors and assesses the 

aforementioned risk. In that process, NLB Group follows the International 

Companies Act (ZGD-1) and the Banking Act (ZBan-2), Regulation on 

independent and/or separate organisational unit. This way, monitoring 

Efficient managing of  risks and capital remains crucial for NLB Group to 

Financial Reporting Standards, regulations issued by the European Central 

Internal Governance Arrangements, the Management Body, and the 

of  risks is established on the basis of  standardised and systemic risk 

sustain long-term profitable operations. The Group further enhanced the 

Bank or Bank of  Slovenia, and the EBA guidelines. This area is governed 

Internal Capital Adequacy Assessment Process for Banks and Savings 

management approaches. This monitoring enables a comprehensive 

robustness of  its risk management system in all respective risk categories 

in greater detail by the internal methodologies and procedures set out in 

Banks, the EBA Guidelines on internal governance, the EBA Guidelines 

overview of  the Group’s and of  each member’s statement of  financial 

in order to manage them proactively, comprehensively, and prudently. 

internal acts.

on the assessment of  the suitability of  members of  the management body, 

position. In compliance with the risk appetite, risk management strategy 

Risk identification in a very early stage, its efficient managing, and the 

and key function holders, as well as the EBA Guidelines on remuneration 

and policies of  NLB Group, risk monitoring in each NLB Group member 

corresponding mitigation processes represent essential steps in such a 

Through regular reviews of  the business practices and the credit portfolios 

practices. Several layers of  management provide cohesive risk management 

is separated from its management and/or business function in order to 

system. The business and operating environment relevant for NLB Group 

of  NLB entities, NLB ensures that the credit risk management of  those 

governance in NLB Group.

maintain the objectivity required when assessing business decisions. The 

operations is changing with trends, such as: changing customer behaviour, 

entities function in accordance with NLB Group’s risk management 

organisational unit for managing risks directly reports to the Management 

emerging new technologies and competitors, sustainable financing, and 

standards to enable meaningfully uniform procedures at the consolidated 

NLB Group established three lines of  a defence framework with the aim 

Board and its committees (Credit Committee, ALCO and the Operational 

increasing new regulatory requirements. With that in mind, the risk 

level.

of  managing risks effectively. The three lines of  defence concept provides 

Risk Committee), which report to the Supervisory Board (the Risk 

management framework is continuously adapting with the aim to detect and 

a clear division of  activities and defines roles and responsibilities for risk 

Committee of  the Supervisory Board or Board of  Directors).

manage new potential emerging risks.

NLB Group manages credit risk at two levels:

management at different levels within the Group. Risk management in 

the Group acts as a second line of  defence, accountable for appropriate 

c) Risk measurement and reporting systems

The Group gives special focus on the inclusion of  risk analysis into the 

•  At the level of  the individual customer/group of  customers appropriate 

managing, assessing, monitoring, and reporting of  risks in the Bank as 

As a systemic banking group, NLB Group is subject to the Single 

decision-making process on strategic and operating levels, diversification 

procedures are followed in various phases of  the relationship with a 

the main entity in Slovenia, and as the competence centre in charge of  

Supervisory Mechanism (SSM), which is supervised by the Joint Supervisory 

in order to avoid a large concentration, optimal usage of  internal capital, 

customer prior to, during, and after the conclusion of  an agreement. 

nine banking members and other non-core subsidiaries which are in 

Team of  the ECB and the Bank of  Slovenia. The Group member complies 

appropriate risk-adjusted pricing, regular education/trainings at all levels 

Prior to concluding an agreement, a customer’s performance, financial 

the controlled wind-out. As at 30 December 2020, the acquisition of  

with the ECB regulation, while NLB Group subsidiaries operating outside 

of  management, and the assurance of  overall compliance with internal 

position, and past cooperation with NLB are assessed. For the purpose of  

Komercijalna banka Beograd was completed. The harmonisation in the 

Slovenia are also compliant with the rules set by the local regulators. With 

policies/rules and relevant regulations. 

area of  the Group’s risk management framework and uniform data flow, 

regards to capital adequacy, based on the provisions of  the Directive (CRD), 

objectively assessing a client’s operation comprehensively, internal scoring 

models for particular client segments have been developed. It is also 

based on Group’s Risk management Standards, is ongoing.

Decision (CRR), NLB Group applies the standardised approach to credit 

The overall slow-down of  the economy caused by the COVID-19 pandemic 

important to secure high-quality collateral even though it does not affect a 

and market risk, and the basic approach (a simplified approach with less 

had some negative impacts on the loan portfolio quality and new loan 

customer’s credit rating. This is followed by various forms of  monitoring 

Overall, the organisation and delineation of  competencies in NLB Group’s 

data granularity) to operational risks, with the exception of  NLB which 

generation. Nevertheless, the rating structure of  credit portfolio remained 

a customer, in particular an assessment of  its ability to generate sufficient 

risk management structure is designed to prevent conflicts of  interest and 

applies the standardised approach.

relatively stable, as well its structure stayed diversified. The cost of  risk 

cash flows for the regular settlement of  its liabilities and contractual 

ensure a transparent and documented decision-making process, subject to an 

increased due to the impact of  worsened macroeconomic environment, 

obligations. In this part of  the credit process, regular monitoring of  clients 

appropriate upward and downward flow of  information. Risk management 

Across the Group, risks are assessed, monitored, managed, or mitigated in 

where its materiality and impacts on the risk profile of  the loan portfolio 

within the Early Warning System (EWS) is important. In the case of  client 

in NLB Group is managed within the Risk management business-line, which 

a uniform manner, as defined in the Group’s Risk management standards, 

in the future will mostly depend on the length and severity of  disruption in 

default, restructuring or work-out is initiated depending on the severity of  

is a specialised business-line encompassing several professional areas, for 

considering also the specifics of  the markets in which individual NLB 

corporate operations and the average income of  private individuals. From 

the client’s position. 

which the Global Risk Department, the Corporate and the Retail Credit 

Group members operate. For the purposes of  measuring exposure to 

the beginning of  the COVID-19 pandemic NLB Group has complied 

Analysis Department, and the Evaluation and Control Department are 

credit risk, liquidity risk, interest rate risk in the banking book, valuation 

with EBA guidelines on payment moratoria regarding forborne exposures, 

•  The quality and trends in the credit portfolio, including on-balance and 

responsible within NLB, and which reports to the Assets and Liabilities 

risk, operational risk, market risk, and non-financial risks, in addition to 

namely by frequently performing the assessment of  borrowers and ensuring 

off-balance sheet exposures, are actively monitored and analysed at the 

Committee (ALCO) of  the Management Board and the Risk Committee of  

the prescribed regulations, NLB Group uses internal methodologies and 

effective early warning systems. In contrast, the Group faced growing excess 

level of  the overall portfolio of  NLB Group and NLB. 

the Supervisory Board. The Risk management business line is in charge of  

approaches that enable more detailed monitoring and management of  

liquidity, impacts of  the pandemic did not cause any material liquidity 

formulating and controlling the risk management policies of  NLB Group, 

risks. These internal methodologies are aligned with ECB, EBA and Basel 

outflows. Following the indications of  the outbreak of  COVID-19 in 

Comprehensive analyses are regularly performed to assure monitoring of  

setting limits, establishing methodologies, overseeing the harmonisation of  

guidelines, as well as best practices in banking methodologies. Following the 

Slovenia and SEE, the Group has taken necessary measures to protect its 

the portfolio quality through time and to identify any breach of  limits or 

risk management policies within the NLB Group, monitoring NLB Group’s 

acquisition of  Komercijalna banka group, the harmonisation process in the 

customers and employees by ensuring the relevant safety conditions and 

targets. Great emphasis is placed on the evolution of  portfolio structure 

risk exposures, and preparing external and internal reports. 

area of  risk management is underway.

making sure that the services offered by the Group are provided without any 

in terms of  client segmentation, credit rating structure, structure by stages 

All members of  NLB Group, which are included in the financial 

As for risk reporting, NLB Group’s internal guidelines reflect, in addition to 

with higher frequency than before crises to assure adequate and timely 

is an important indicator of  potential future losses that has to be closely 

statements of  NLB Group, report their exposure to risks to the competent 

internal requirements, the substance and frequency of  reporting required 

oversight over the critical elements of  risk management and executing 

monitored.

organisational units within the Risk management business line. These 

by the Bank of  Slovenia and the ECB. In addition, each member of  NLB 

mitigation measures if  needed.

organisational units then report all relevant risk information to the Assets 

Group also complies with the requirements of  its local regulations. Risk 

In light of  the COVID-19 circumstances in 2020, a detailed monitoring 

and Liabilities Committee (ALCO) of  the Management Board and the Risk 

reporting is carried out in the form of  standardised reports, pursuant to 

As at 30 December 2020, the acquisition of  Komercijalna banka 

of  COVID-19-related transactions has been initiated. The Bank 

Committee of  the Supervisory Board, which is where the Management 

risk management policies based on common methodologies for measuring 

Beograd was completed. NLB Group, including Komercijalna banka 

monitors COVID-19-related moratoria in terms of  the type of  moratoria 

Board and the Supervisory Board, adopt appropriate measures. 

exposure to risks, uniform database structure within Data Warehouse 
(DWH), comprehensive data quality assurance and automated report 

group, concluded the year 2020 as self-funded, with strong liquidity and 
a solid capital position, demonstrating the Group’s financial resilience. 

(legislative, non-legislative, or private), the length of  the moratoria period 
granted and the behaviour of  loans after the expiration of  the grace 

The credit ratings of  clients that are materially important to NLB Group 

preparation, which ensures the quality of  reports and reduces the possibility 

The acquired Komercijalna banka group has similar business model to 

period.

and the issuing of  credit risk opinions are centralised via the Credit 

of  errors.

the existing NLB Group, and respectively its impact on the Group’s risk 

disruption. All relevant information was available to management bodies 

(based on IFRS 9), and NPL ratios. Furthermore, the coverage of  NPL 

144

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Apart from analysing the portfolio as a whole, vintage analysis is used to 

credit risk assessment in line with best banking practises, while at the same 

and acquisition of  Komercijalna banka group, while further reduction 

(comparable to 2.7% at the end of  2019). Moreover, the coverage ratio 

monitor the quality of  new loans production and test the conservativity 

time enabling faster responsiveness towards clients.

resulted from active workout activities. Reduction of  NPLs on the Group 

remains high at 57.3%, which is well above the EU average published by the 

of  the lending standards, which should ensure the portfolio quality is 

level remained a strong focus in 2020. As at 31 December 2020 the share of  

EBA (45.3% in 4Q 2020).

maintained within the Group Risk Appetite.

Lending growth in the corporate segment remained relatively moderate, 

non-performing exposure by EBA methodology in NLB Group was 2.8% 

Apart from default risk, the portfolio management is also focused on 

situation contributed to a temporary slowdown in the growth of  retail 

c) Maximum exposure to credit risk 

especially in the current specific circumstances. Besides that, the COVID-19 

monitoring single name and industry concentration, migration, and FX 

segment. As at 30 December 2020, with acquisition of  Komercijalna 

lending risk. Increasing emphasis is also placed on stress tests that forecast 

banka, there were no major changes in the corporate and retail credit 

the effects of  negative macroeconomic movements on the portfolio, 

portfolio structure. Credit portfolio remains well diversified, there is no large 

on the level of  impairments and provisions, and on capital adequacy. 

concentration in any specific industry or client segment. The share of  retail 

Capital requirements for credit risk at NLB Group level within the first 

portfolio in the whole credit portfolio is quite substantial with still prevailing 

pillar are calculated according to the Standardised approach, while 

segment of  mortgage loans.

within the second pillar an internal IRB approach is used to estimate the 

RWA for default, migration, and FX lending risk. In addition, a single 

Starting in March 2020, the rise of  the COVID-19 pandemic in Europe 

name concentration add-on is based on the Granularity adjustment 

(including the Bank strategic markets) give rise to new legislation in most 

NLB Group

NLB

in EUR thousands

31 Dec 2020

31 Dec 2019

31 Dec 2020

31 Dec 2019

Cash, cash balances at central banks, and other demand deposits at banks

3,961,812

2,101,346

2,261,533

1,292,211

Financial assets held for trading

Non-trading financial assets mandatorily at fair value through profit or loss

84,855

27,233

24,038

16,717

18,831

30,935

24,085

20,571

Financial assets at fair value through other comprehensive income

3,446,491

2,091,805

1,671,204

1,611,711

methodology and an industry concentration add-on is estimated based on 

countries of  SE Europe, encouraging granting of  moratoria to clients (both 

Financial assets at amortised cost

the HHI concentration indexes.

retail and corporate) effected by the pandemic. In the markets where the 

Bank is positioned, different types of  regulation were approved (opt-in/

NLB and other NLB Group members assess the level of  credit risk losses on 

opt-out principles). Furthermore, during the year when the pandemic 

an individual basis for material claims, and at the collective level for the rest 

progressed, some governments decided for a second or even third package 

of  the portfolio.

of  legislation, requiring the banks to prolong or grant new moratoria to its 

existing clients. NLB Group followed the legislative rules in each market and 

An individual review is performed for material Stage 3 financial assets which 

provided moratoria to a material part of  the portfolio, however, at the end 

have been rated as non-performing based on the information regarding 

of  2020 the grace periods have expired for a large part of  the facilities. 

significant financial problems encountered by a customer, regarding actual 

breaches of  contractual obligations such as arrears in the settlement of  

At the same time, the Bank places great effort to appropriately monitor the 

liabilities, whether financial assets will be restructured for economic or 

clients in need of  moratoria. Based on the EBA Guidelines for COVID-19 

legal reasons, and the likelihood that a customer will enter into bankruptcy 

legislative and non-legislative moratoria, the Bank did not consider 

or a financial reorganisation. Expected future cash flows (from ordinary 

COVID-19 moratoria as a forbearance measure if  granted before 30 

operations and the possible redemption of  collateral) are assessed following 

September 2020 or if  granted after that date, but the cumulative moratoria 

an individual review. If  their discounted value differs from the book value of  

period did not exceed nine months. Nevertheless, any moratoria granted 

the financial asset in question, impairment must be recognised. 

due to the COVID-19 situation not aligned with the legislative or non-

legislative standards, was checked for forbearance status on case-by-case 

Collective ECL allowances are made for the remainder of  the portfolio, 

basis. Additionally, the clients who were granted COVID-19 moratoria or 

which is not assessed on an individual basis. Based on IFRS 9 requirements, 

new financing on the basis of  the COVID-19 circumstances, were analysed 

Debt securities

Loans to government

Loans to banks

Loans to financial organisations

Loans to individuals

Loans to other customers

Other financial assets

Derivatives - hedge accounting

Total net financial assets

Guarantees

  Financial guarantees

  Non-financial guarantees

Loan commitments

Other potential liabilities

1,503,087

1,653,848

1,277,880

1,485,166

368,400

197,005

158,871

271,389

93,403

100,054

170,742

158,320

177,198

182,582

144,352

131,442

4,933,093

3,938,035

2,377,770

2,352,625

4,159,496

3,280,246

1,838,468

1,901,950

113,138

-

97,415

788

54,503

-

67,279

788

18,953,481

13,669,084

10,037,384

9,214,762

1,126,442

479,096

647,346

916,458

383,597

532,861

689,668

258,003

431,665

614,473

230,909

383,564

1,816,441

1,346,012

1,306,791

1,072,458

32,087

31,613

8,121

20,349

financial assets measured at amortised cost are attributed to the appropriate 

as part of  the regular credit process using a wide variety of  financial and 

Total contingent liabilities

2,974,970

2,294,083

2,004,580

1,707,280

stage based on the estimated increase of  credit risk of  a single exposure 

non-financial indicators and were downgraded or placed on the watch list if  

since initial recognition. The stage of  financial assets determines whether 

increase in credit risk was identified.

Total maximum exposure to credit risk

21,928,451

15,963,167

12,041,964

10,922,042

a 12-month or lifetime ECL must be considered. The ECL calculation is 

based on the forward-looking probability of  default (PD) and loss given 

In addition to moratoria, the governments in Serbia and Slovenia provide 

default (LGD), which are calculated using historic data and statistical 

public guarantee schemes for new financing of  clients whose business has 

Maximum exposure to credit risk is a presentation of  NLB Group’s 

balance sheet items in their net book value as reported in the statement of  

modelling, as well as predicted macroeconomic parameters. For the off-

been severely damaged due to the COVID-19 pandemic. The guarantee 

exposure to credit risk separately by individual types of  financial assets and 

financial position, and for off-balance sheet items in the amount of  their 

balance financial assets, the probability of  the redemption of  guarantees is 

covers the financing up to 30% in Serbia and in the range of  70-80% in 

contingent liabilities. Exposures stated in the above table are shown for the 

nominal value. 

considered when creating collective provisions. The models used to estimate 

Slovenia. Nevertheless, the decision of  granting such loans is left to the 

future risk parameters are validated and back-tested on a regular basis to 

discretion of  each individual bank, and so the regular client review is 

make loss estimations as realistic as possible.

performed in line with the bank lending standards. 

b) Main emphasis in 2020

In 2020, the NLB Group reviewed IFRS 9 provisioning on an ongoing basis 

In the process of  constantly complementing and enhancing credit risk 

by testing a set of  relevant macroeconomic scenarios to adequately reflect 

management, NLB Group focuses on taking moderate risks, and at the same 

the current circumstances and related future impacts.

time ensuring an optimal return considering the risks assumed. Preserving 

high credit portfolio quality represents the most important key aim, with 

The COVID-19 pandemic had some negative impacts on the existing 

a focus on the quality of  new placements leading to a diversified portfolio 

loan portfolio quality and new loan generation. Nevertheless, the Group’s 

of  customers. The Group is actively present on the market in the region, 

credit portfolio quality remained solid with quite stable rating structure 

financing existing and new creditworthy clients. To further enhance existing 
risk management tools, the Group is constantly developing a wide range of  

and diversified portfolio. Great emphasis was placed on intensive and 
proactive handling of  problematic customers and early warning system 

advanced approaches supported by mathematical and statistical models in 

for detecting increased credit risk at a very early stage. The stock of  NPE 

volume moderately increased, mainly as a result of  COVID-19 impacts 

145

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020NLB Group

in EUR thousands

Fully/over collateralised financial assets

Financial assets not or not fully 
covered with collateral

Net value of loans 
and advances

Fair value of 
collateral

Net value of loans 
and advances

Fair value of 
collateral

33,375

78,426

149

111,950

132,532

532,990

2,338

667,860

20,822

45,161

1,478

67,461

5,922

55,545

89

61,556

31 Dec 2019

Financial assets at amortised  cost

Loans to government

Loans to individuals

Loans to other customers

Other financial assets

Total

NLB Group

in EUR thousands

e) Collateral from loans mandatorily at fair value through profit or loss

NLB

in EUR thousands

Fully/over collateralised financial assets

Financial assets not or not fully 
covered with collateral

Net value of loans 
and advances

Fair value of 
collateral

Net value of loans 
and advances

Fair value of 
collateral

3,219

18,101

21,683

9

6,405

42,505

94,608

1,519

43,012

145,037

-

6,948

10,585

352

17,885

-

1,954

22,802

39

24,795

NLB Group

in EUR thousands

Fully/over collateralised financial assets

31 Dec 2020

31 Dec 2019

Net value of loans 
and advances

Fair value of 
collateral

Net value of loans 
and advances

Fair value of 
collateral

d) Collateral from financial assets that are credit-impaired

31 Dec 2020

Financial assets at amortised cost

Loans to individuals

Loans to other customers

Other financial assets

Total

31 Dec 2019

Financial assets at amortised  cost

Loans to government

Loans to individuals

Loans to other customers

Other financial assets

Total

31 Dec 2020

Financial assets at amortised  cost

Loans to individuals

Loans to other customers

Other financial assets

Total

Fully/over collateralised financial assets

Financial assets not or not fully 
covered with collateral

Net value of loans 
and advances

Fair value of 
collateral

Net value of loans 
and advances

Fair value of 
collateral

3,219

26,984

45,571

177

75,951

6,405

88,119

274,472

4,055

373,051

NLB

1,273

12,786

26,457

992

41,508

-

9,161

66,348

93

75,602

in EUR thousands

Fully/over collateralised financial assets

Financial assets not or not fully 
covered with collateral

Net value of loans 
and advances

Fair value of 
collateral

Net value of loans 
and advances

Fair value of 
collateral

17,359

30,058

7

45,756

116,073

448

47,424

162,277

11,431

6,081

70

17,582

2,672

20,757

44

23,473

Loans mandatorily at fair value through profit or loss

25,076

47,725

14,961

28,981

NLB

in EUR thousands

Fully/over collateralised financial assets

31 Dec 2020

31 Dec 2019

Net value of loans 
and advances

Fair value of 
collateral

Net value of loans 
and advances

Fair value of 
collateral

Loans mandatorily at fair value through profit or loss

30,935

45,407

20,571

25,085

f) Credit protection policy 

securities, and real-estate mortgages (the real estate must be, beside other 

NLB Group applies a single set of  standards to retail and corporate loan 

criteria, located in the European Economic Area for the effect on capital to 

collateral, as developed by NLB Group members in accordance with 

be recognised).

regulatory requirements. The master document regulating loan collateral in 

the NLB Group is the Loan Collateral Policy in NLB d.d. and NLB Group. 

Loans made to companies and sole proprietors may be secured by other 

The Policy has been adopted by the Management Board of  NLB Group. 

forms of  collateral, as well (e.g., a lien on movable property, a pledge of  an 

The Policy represents the basic principles that NLB Group’s employees 

equity stake, investment coupons, collateral by pledged/assigned receivables, 

must take into account when signing, evaluating, monitoring, and reporting 

etc.) if  it is assessed that the collateral could generate a cash flow if  it were 

collateral, with the aim of  reducing credit risk. 

needed as a secondary source of  payment. If  there is of  a lower probability 

In line with the policy, the primary source of  loan repayment is the debtor’s 

conservative approach and accepts the collateral while reporting its value as 

that this type of  collateral would generate a cash flow, NLB Group takes a 

solvency, and the accepted collateral is a secondary source of  repayment in 

zero.

case the debtor ceases to repay the contractual obligations.

NLB Group primarily accepts collateral complying with the Basel II 

In compliance with relevant regulations, NLB Group has established a 

requirements with the aim of  improving credit risk management and 
consuming capital economically. In accordance with Basel II, collateral 

system for monitoring and reporting collateral at fair (market) value. 

may consist of  pledged deposits, government guarantees, bank guarantees, 

The market value of  real estate used as collateral is obtained from valuation 

debt securities issued by central governments and central banks, bank debt 

reports of  licensed appraisers. The market value of  movable property 

g) The processes for valuing collateral

146

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020is obtained from valuation reports of  licensed appraisers or from sales 

NLB Group monitors the value of  collateral during the loan repayment 

•  A pledge or assignment of  receivables as collateral: cash receivables must 

i) Evaluation risk of collateral

agreements. Both, valuation reports and sales agreements must not be 

period in accordance with the mandatory periods and internal instructions. 

have longer maturities than the maturity of  the investment and they must 

Client/counterparty credit risk is the key decision parameter when 

older than one year. In NLB and members of  NLB Group, most reports of  

For example, the value of  collateral using mortgaged real estate is monitored 

not be due and not be paid.  

approving exposures. Collateral is a secondary source of  repayment, and 

external real estate appraisers are controlled. Controls are performed by 

annually by either preparing individual assessments or using the internal 

•  Other material forms of  loan collateral (e.g., life insurance policies 

therefore decisions on approvals of  exposures should not primarily be based 

internal appraisers. The subject of  control is the content, value, scope, and 

methodology for preparing an own value appraisal of  real estate (which 

pledged to NLB): The Bank accepts products of  Vita, life insurance 

on the provided collateral. However, collateral is an important comfort 

format of  the report, its compliance with international valuation standards, 

applies to Republic of  Slovenia, and partly, for the housing segment to 

company d.d. Ljubljana – a pledge of  an investment life insurance policy 

element in the approval process and, depending on the credit rating of  

and the estimated value. If  they notice deviations, they estimate needed 

Serbia, Montenegro, and Bosnia and Herzegovina) based on public records 

and a life insurance policy with a guaranteed return that includes saving, 

the client, a prerequisite. NLB Group has prescribed the minimum ratios 

correction of  the value of  the external valuation (in %) and correct the 

and indexes of  real-estate value published by the relevant government 

in addition to insurance.

value of  the external valuation. The value adjustment can only be negative 

authorities (the Surveying and Mapping Authority in the Republic of  

between the value of  collateral and the loan amount, depending on the 

type of  collateral and the client rating. The ratios are based on experience, 

and can be applied only in a limited range. For the purposes of  business 

Slovenia). The value of  pledged movable property is monitored once a year 

Personal loan collateral is a method for reducing credit risk whereby a third 

regulatory guidelines, and are prescribed in the Business Rules.

decisions and the calculation of  the necessary impairments and provisions, 

(in NLB automated, with a straight-line depreciation over the period of  the 

party undertakes to pay the debt in case of  the primary debtor (borrower) 

additional deductions (haircuts) are applied to the eventual adjusted market 

remaining useful life).

defaulting. 

value, depending on the type of  collateral. These haircuts for purpose of  

NLB Group pays particular attention to closely monitoring the fair value 

of  collateral, and to receiving regular and independent revaluations by 

liquidation value are for real estate in the range of  30 to 70%, depending on 

h) The main types of collateral taken by the NLB Group

NLB Group accepts the following types of  personal loan collateral: 

applying the International Valuation Standards. Through a detailed 

the type of  real estate and location, and for movables they range between 50 

NLB Group accepts different forms of  material and personal security as 

examination of  all collateral received, NLB has ensured that only collateral 

and 100%, depending on the type of  movable.

loan collateral.

•  Joint and several guarantees by retail and corporate clients: for the 

from which payment can be realistically expected if  it is liquidated, is 

collateralisation of  private individuals’ loans, employees, or pensioners 

considered. 

The market value of  financial instruments held by NLB Group is obtained 

Material loan collateral gives the right in the case of  a debtor (borrower) 

are adequate guarantors. They must not be in the process of  personal 

from the organised market – such as the stock exchange, for listed financial 

defaulting on their contractual obligations to sell a specific property to 

bankruptcy. They are responsible for fulfilling the debtor’s obligations 

NLB Group has the largest concentration of  collaterals arising from 

instruments or determined in accordance with the internal methodology for 

recover claims, keep specific non-cash property or cash, or reduce or offset 

for loans with a repayment period not exceeding 60 months. For the 

mortgages on real estate, which is a relatively reliable and quality type 

unlisted financial instruments (such collateral is used exceptionally and on a 

the amount of  exposure against the counterparty’s debt to the Bank.

collateralisation of  legal entities investments, legal entities, individuals or 

of  collateral; however, among others due to the falling real estate market 

small scale in loans granted to companies and sole proprietors). 

private individuals are adequate guarantors. 

prices in recent history, the Bank closely monitors the real-estate collateral 

NLB Group accepts the following material types of  loan collateral:

•  Bank guarantees; 

values and, where required, establishes higher amounts of  impairments 

NLB has compiled a reference list of  licensed real estate appraisers for real 

•  Government guarantees (e.g., of  the Republic of  Slovenia); 

and provisions for non-performing loans secured by real estate, based 

estate. All appraisals must be made for the purpose of  secured lending and 

•  Collateral in the form of  business and residential real estate: land, 

•  Guarantees by national and regional development agencies with which 

on estimated discounts of  the real-estate value, which are expected to be 

in accordance with the international valuation standards (IVS, EVS and 

buildings and individual parts of  buildings in a storeyed property intended 

the Bank has a contract on the acceptance of  guarantees (e.g. Slovene 

achieved in a sale (expected payment from collateral). Priority is given to 

RICS). Appraisals related to retail loans are generally ordered only from 

for living in or performing a business activity, such as land in the area 

Enterprise Fund); 

appraisers with whom the NLB has a contract for real-estate valuations. 

foreseen for construction, apartments, residential buildings, garages and 

•  Other types of  personal loan collateral.

For corporate loans, appraisals are usually submitted by clients. If  a client 

holiday homes, business premises, industrial buildings, offices, shops, 

property where the pledge right of  the Bank is entered in the first place and 

real estate is already owned by the debtor and/or the pledger. For real estate, 

there must be a market, and it must be redeemable within a reasonable time. 

submits an appraisal that is not made by an appraiser included on the NLB’s 

hotels, branches and warehouses, forests, parking spaces, etc. Objects can 

Loans are very often secured by a combination of  collateral types.

reference list, the NLB’s expert department which employs certified real 

be completed or under construction. Priority is given to property where 

Collateral consisting of  securities entails market risk, specifically the risk 

estate appraisers in construction with licences granted by the Slovenian 

the pledge right of  the bank is entered in the first place and real estate 

The general recommendations on loan collateral are specified in the internal 

of  changes in the prices of  securities on capital markets. To limit such risks 

Ministry of  Justice, and certified real-estate value appraisers with licences 

is already owned by the debtor and/or the pledger. For real estate, there 

instructions and include the elements specified below. The decision on the 

and restrict the possibility of  the value of  instruments received as collateral 

granted by the Slovenian Institute of  Auditors, will verify the appraisal. The 

must be a market, and it must be redeemable within a reasonable time. 

type of  collateral and the coverage of  loan by collateral depends on the 

falling below approved limits, the Rules determine minimum pledge ratios 

expert department is also responsible for reviewing valuations of  real estate 

•  Collateral in the form of  movable property: priority is given to the types 

client’s creditworthiness (credit ranking), loan maturity, and varies depending 

for securing loans based on pledged securities and equity shares in NLB. 

serving as collateral for large loans. 

of  movable property, that are highly likely to be sold in the event of  

on whether the loan is granted to retail or a corporate client. 

Deviations from the Rules are subject to the prior approval of  the respective 

Other NLB Group members obtain valuations from in-house appraisers 

claims (their market value must be estimated with considerable reliability). 

NLB has also created, in the area of  real-estate loan collateral, an ‘online’ 

securities’ value is determined regarding the securities’ liquidity, maturity, 

and outsourced appraisers, all possessing the necessary licences. NLB 

Among the appropriate types of  movable property, the bank includes 

connection with the Surveying and Mapping Authority in the Republic of  

correlation with changes in market indexes, i.e. by considering the key 

Group has compiled a reference list of  appraisers for valuations of  real 

motor vehicles, agricultural machinery, construction machinery, 

Slovenia, which allows direct and immediate verification of  the existence of  

features reflecting the level of  volatility of  market prices, and the ability to 

estate located outside the Republic of  Slovenia. Appraisals must be made 

production lines and series-produced machines, and some custom-made 

property.

sell the securities at the market price. 

execution, and the funds received are used to repay the collateralised 

decision bodies of  the Bank. The ratio between the loan amount and the 

in accordance with the international valuation standards, and for larger 

production machines. 

exposures, real-estate evaluations must also be reviewed by an internal 

•  Collateral by a pledge of  financial assets (bank deposits or cash-like 

NLB Group strives to ensure the best possible collateral for long-term 

Collateral consisting of  the sureties of  corporate clients, sureties of  private 

licensed appraiser with knowledge of  the local real-estate market. If  the 

instruments, debt securities of  different issuers, investment fund units, 

loans, in particular mortgages where possible. As a result, the mortgaging 

individuals, and bank guarantees entail the credit risk of  the provider of  the 

appraisal does not correspond to the international valuation standards or if  

equity securities, or convertible bonds):

of  real estate is the most frequent form of  loan collateral of  corporate 

collateral. NLB Group includes the amount of  the guarantees received in 

the value adjustment is greater than certain limit, the appraisal is rejected as 

 - Cash receivable collateral: bank deposits and savings with bank are 

and retail clients. In corporate exposures, the next most frequent forms of  

the exposure of  the guarantor, and guarantees are only taken into account 

inadequate. 

appropriate in domestic and foreign currency;

collateral are government and corporate guarantees, while in retail loans, it 

as collateral if  the guarantor has sufficient overall creditworthiness. 

 - Debt securities: shares and bonds which, according to the bank’s 

is guarantors.

When assuring collateral, NLB Group follows the internal regulations which 

assessment, are suitable for securing investments and are traded on a 

define the minimum security or pledge ratios. NLB Group strives to obtain 

regulated market (marketable securities of  higher-quality Slovenian and 

collateral with a higher value than the underlying exposure (depending on 

foreign issuers);

the borrower’s rating, loan maturity, etc.) with the aim of  reducing negative 

 - The pledge of  investment coupons of  mutual funds managed by 

consequences resulting from any major swings in market prices of  the assets 

management companies (a priority company NLB Skladi) and are, 

used as collateral. If  real estate, movable property, and financial instruments 

according to the bank assessment, suitable for insurance of  investments.

serve as collateral, NLB Group’s lien on such assets should be top ranking. 
Exceptionally, where the value of  the mortgaged real estate is large enough, 

the lien can have a different priority order.

•  A pledge of  an equity stake: non-marketable capital shares with a credit 

rating of  at least B are adequate. 

The Collateral Manual regulates which forms of  collateral are acceptable, 

and which preconditions a type of  collateral needs to fulfil to be able to be 

considered.

147

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020j) Credit quality analysis for financial assets and contingent liabilities

NLB Group

NLB

in EUR thousands

31 Dec 2020

Debt securities at amortised cost

A

B

Loss allowance

Carrying amount

Loans and advances to banks at amortised cost

A

B

C

Loss allowance

Carrying amount

Loans and advances to customers at amortised cost

A

B

C

D and E

Loss allowance

Carrying amount

Other financial assets at amortised cost

A

B

C

D and E

Loss allowance

Carrying amount

Debt instruments at fair value through 
other comprehensive income

A

B

Loss allowance

Contingent liabilities

A

B

C

D and E

Loss allowance

Carrying amount

12-month 
expected 
credit 
losses

Lifetime 
ECL not 
credit- 
impaired

Lifetime 
ECL  
credit-
impaired 

Purchased 
credit-
impaired 
financial 
assets

12-month 
expected 
credit 
losses

Lifetime 
ECL not 
credit- 
impaired

Lifetime 
ECL  
credit-
impaired 

Total

Purchased 
credit-
impaired 
financial 
assets

31 Dec 2019

Total

Debt securities at amortised cost

1,118,700

388,072

(3,685)

1,503,087

67,862

128,784

500

(141)

197,005

-

-

-

-

-

-

-

-

-

5,809,837

76,453

2,964,808

198,112

222,630

285,588

-

-

-

-

-

-

-

-

-

-

-

-

- 1,118,700 1,118,700

-

-

388,072

161,021

(3,685)

(1,841)

- 1,503,087 1,277,880

-

-

-

-

-

67,862

158,475

128,784

500

(141)

-

-

(155)

197,005

158,320

-

-

-

-

-

-

-

-

-

- 5,886,290 3,110,739

42,762

- 3,162,920 1,132,586

111,683

-

508,218

34,338

104,065

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

1,118,700

161,021

(1,841)

1,277,880

158,475

-

-

(155)

158,320

3,153,501

1,244,269

138,403

-

-

390,921

43,791

434,712

-

-

169,036

2,341

171,377

(74,518)

(40,834)

(255,603)

(1,325)

(372,280)

(25,637)

(11,287)

(105,129)

(1,319)

(143,372)

A

B

Loss allowance

Carrying amount

Loans and advances to banks at amortised cost

A

B

C

Loss allowance

Carrying amount

Loans and advances to customers at amortised cost

A

B

C

D and E

Loss allowance

Carrying amount

8,922,757

519,319

135,318

42,466 9,619,860 4,252,026

247,223

63,907

1,022

4,564,178

Other financial assets at amortised cost

64,691

46,382

223

-

(276)

111,020

1,596,443

1,849,818

(8,656)

28

55

438

-

-

-

-

-

-

64,719

48,994

46,437

5,386

661

-

5,655

1,219

6,874

(5,243)

(4)

(5,553)

56

-

(73)

412

1,215

113,138

54,363

-

-

- 1,596,443 1,447,706

- 1,850,048

223,498

(798)

-

(9,482)

(2,343)

(30)

491

-

230

(28)

1

28

36

-

(2)

63

-

-

-

1,285,492

843

1,490,929

53,326

48,329

49,781

-

-

-

- 1,286,335

984,496

238

- 1,544,255

889,669

41,654

-

98,110

22,253

31,363

-

-

-

1,324

(1,251)

73

-

-

(798)

-

-

-

-

-

-

8

(4)

4

-

-

-

-

-

-

48,995

5,414

92

1,332

(1,330)

54,503

1,447,706

223,498

(3,141)

984,734

931,323

53,616

-

-

31,474

14,796

46,270

-

-

27,855

7,052

34,907

(15,796)

(2,767)

(18,554)

(5,057)

(42,174)

(7,510)

(732)

(16,493)

(3,808)

(28,543)

2,808,954

101,183

12,920

9,739 2,932,796 1,888,908

72,523

11,362

3,244

1,976,037

A

B

C

D and E

Loss allowance

Carrying amount

Debt instruments at fair value through 
other comprehensive income

A

B

Loss allowance

Contingent liabilities

A

B

C

D and E

Loss allowance

Carrying amount

NLB Group

NLB

in EUR thousands

12-month 
expected 
credit 
losses

Lifetime 
ECL not 
credit- 
impaired

Lifetime 
ECL  
credit-
impaired 

Purchased 
credit-
impaired 
financial 
assets

12-month 
expected 
credit 
losses

Lifetime 
ECL not 
credit- 
impaired

Lifetime 
ECL  
credit-
impaired 

Total

Purchased 
credit-
impaired 
financial 
assets

1,316,405

340,583

(3,140)

1,653,848

68,270

24,728

500

(95)

93,403

-

-

-

-

-

-

-

-

-

4,887,014

47,299

2,180,375

132,989

24,935

290,729

-

-

-

-

-

-

-

-

-

-

-

-

- 1,316,405 1,316,405

-

-

340,583

170,378

(3,140)

(1,617)

- 1,653,848 1,485,166

-

-

-

-

-

68,270

144,392

24,728

500

(95)

101

-

(141)

93,403

144,352

-

-

-

-

-

-

-

-

-

- 4,934,313 3,173,430

10,940

- 2,313,364 1,155,231

38,324

-

315,664

21,888

140,162

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Total

1,316,405

170,378

(1,617)

1,485,166

144,392

101

-

(141)

144,352

3,184,370

1,193,555

162,050

-

-

344,050

4,777

348,827

-

-

143,605

3,784

147,389

(56,728)

(33,179)

(230,650)

(1,887)

(322,444)

(20,724)

(11,188)

(84,997)

(1,856)

(118,765)

7,035,596

437,838

113,400

2,890 7,589,724 4,329,825

178,238

58,608

1,928

4,568,599

71,271

24,439

192

-

(177)

95,725

1,631,116

460,427

(4,757)

982,227

3,442

1,108,696

43,620

17,348

65,554

33

49

466

-

-

-

-

5,855

(27)

521

-

262

(42)

(4,699)

1,156

-

-

(798)

-

-

-

-

-

-

16

(3)

13

71,304

59,971

24,488

6,720

658

5,871

(4,906)

179

-

(55)

6

18

88

-

(9)

-

-

-

2,129

(1,774)

97,415

66,815

103

355

-

-

-

- 1,631,116 1,504,437

460,689

107,274

(5,597)

(1,714)

-

-

-

985,669

782,113

806

- 1,152,316

781,518

20,201

-

82,902

11,580

41,422

-

-

(798)

-

-

-

-

-

-

9

(3)

6

-

-

-

-

-

-

59,977

6,738

267

2,138

(1,841)

67,279

1,504,437

107,274

(2,512)

782,919

801,719

53,002

-

-

66,252

6,944

73,196

-

-

62,696

6,944

69,640

(12,909)

(2,444)

(22,084)

(1,984)

(39,421)

(6,145)

(653)

(20,381)

(1,984)

(29,163)

2,095,362

110,172

44,168

4,960 2,254,662 1,569,066

61,776

42,315

4,960

1,678,117

The NLB Group’s client credit rating classification is based on an internally 

The Rating Group A (AAA to A rating classes) includes the best clients 

developed methodology, drawing from internal statistical analyses, good 

with a low degree of  default probability, characterised by high coverage of  

banking practices, as well as Bank of  Slovenia regulations, and ECB and 

financial liabilities with free cash flow. The Rating Group A is considered as 

EBA guidelines and requirements. The aligned rating methodology is used 
across the entire NLB Group. It includes a uniform credit grade scale of  

investment grade classification.

12 rating classes, out of  which nine represent performing clients and three 

The Rating Group B (BBB to B rating classes) includes clients with a low 

non-performing clients. 

credit risk, starting one notch lower than ‘A’ rating group clients. These 

148

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020in EUR thousands

Collateral 
and financial 
guarantees 
received on 
forborne 
exposures

clients show stable performance, acceptable financial ratios, and qualitative 

In 2020, NLB Group applied a new default definition based on the EBA 

elements, and have sufficient cash flow to settle their obligations, but may be 

guidelines, where the materiality threshold for delays is determined in 

more sensitive to changes in the industry or the economy. The Rating Group 

absolute and relative terms (EUR 100 for retail and EUR 500 for non-retail 

B classification is an investment grade for BBB, and an ‘invest with care’ for 

segment and 1% of  the total exposure on the client level). At the same time, 

BB and B. 

the assessment of  rating for private individuals was improved by establishing 

NLB Group

All forborne exposures

Impairment, provisions 
and value adjustments

a common rating on the client level. 

Non - performing

The Rating Group C (CCC to C rating classes) includes clients who are 

exposed to a higher and above-average level of  credit risk. CCC rated 

A standard corporate rating methodology, with the prescribed set of  

clients are financed by the Bank only in the case when such support brings 

parameters (qualitative and quantitative) applies to all the NLB Group bank 

more positive effects for the Bank; however, the Rating Group C is overall 

entities. Groups of  connected clients are treated as materially important 

considered as a substantial risk. The Bank reasonably restricts cooperation 

for the NLB Group whenever exposure exceeds EUR 7 million. Materially 

with such clients and decreases its exposure to them.

important clients are submitted to the NLB Credit Committee.

The Rating Groups D (D and DF rating classes) and E represent non-

NLB regularly reviews the business practices and credit portfolios of  

performing clients that are treated as defaulted. D, DF, and E rating 

NLB Group entities to make sure they are operating in accordance with 

classified clients are ordinarily transferred to the specialised units for 

the minimum risk management standards of  NLB Group. This ensures 

restructuring (which performs business and financial restructuring with a 

appropriate standard processes for managing and reporting credit risks at 

goal of  minimising losses and restoring the client to a performing status) 

the consolidated level.

or workout and legal support (with the goal of  minimising losses due to 

default).

k) Forborne loans

31 Dec 2020

Loans and advances (including at 
amortised cost and fair value)

Governments

Other financial organisations

Non-financial organisations

Households

Debt instruments other than held for trading

303,802

Loan commitments given

1,586

NLB Group

All forborne exposures

Impairment, provisions 
and value adjustments

Non - performing

Gross carrying 
amount

Performing

Impaired

Defaulted

Performing 
forborne 
exposures

Non-performing 
forborne 
exposures

in EUR thousands

Collateral 
and financial 
guarantees 
received on 
forborne 
exposures

303,802

55,354

223,376

248,448

(5,761)

(141,372)

142,714

1,342

2,425

254,947

45,088

1,050

50

33,882

20,372

55,354

942

292

2,375

292

2,375

(5)

-

(292)

(2,375)

-

50

195,993

221,065

(4,739)

(129,550)

114,395

24,716

24,716

(1,017)

(9,155)

28,269

223,376

248,448

(5,761)

(141,372)

142,714

644

644

(4)

(37)

1,332

31 Dec 2019

Loans and advances (including at 
amortised cost and fair value)

Governments

Other financial organisations

Non-financial organisations

Households

Debt instruments other than held for trading

278,449

Loan commitments given

2,414

Gross carrying 
amount

Performing

Impaired

Defaulted

Performing 
forborne 
exposures

Non-performing 
forborne 
exposures

278,449

65,090

213,359

213,359

(4,940)

(139,455)

130,954

5,945

1,959

237,588

32,957

-

24

53,970

11,096

65,090

1,520

5,945

1,935

5,945

1,935

-

-

(2,725)

(1,935)

3,219

24

183,618

183,618

(4,464)

(128,327)

104,518

21,861

21,861

(476)

(6,468)

23,193

213,359

213,359

(4,940)

(139,455)

130,954

894

894

(7)

(835)

1,309

Total exposures with forbearance measures

280,863

66,610

214,253

214,253

(4,947)

(140,290)

132,263

NLB

All forborne exposures

Impairment, provisions 
and value adjustments

Non - performing

Gross carrying 
amount

Performing

Impaired

Defaulted

Performing 
forborne 
exposures

Non-performing 
forborne 
exposures

in EUR thousands

Collateral 
and financial 
guarantees 
received on 
forborne 
exposures

148,251

21,976

103,287

126,275

(1,522)

(73,298)

76,210

31 Dec 2020

Loans and advances (including at 
amortised cost and fair value)

Other financial organisations

Non-financial organisations

Households

Debt instruments other than held for trading

148,251

Loan commitments given

1,560

2,397

117,671

28,183

22

9,522

12,432

21,976

920

2,375

85,161

15,751

2,375

108,149

15,751

-

(742)

(780)

(2,375)

(66,055)

(4,868)

103,287

126,275

(1,522)

(73,298)

640

640

(2)

(35)

Total exposures with forbearance measures

149,811

22,896

103,927

126,915

(1,524)

(73,333)

22

58,447

17,741

76,210

1,332

77,542

Total exposures with forbearance measures

305,388

56,296

224,020

249,092

(5,765)

(141,409)

144,046

149

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020NLB

All forborne exposures

Impairment, provisions 
and value adjustments

in EUR thousands

l) Repossessed assets

NLB Group and NLB received the following assets by taking possession of  

collateral held as security and held them at the reporting date: 

Non - performing

Gross carrying 
amount

Performing

Impaired

Defaulted

Performing 
forborne 
exposures

Non-performing 
forborne 
exposures

Collateral 
and financial 
guarantees 
received on 
forborne 
exposures

Nature of assets

Net value

Net value

NLB Group

NLB

in EUR thousands

31 Dec 2020

31 Dec 2019

31 Dec 2020

31 Dec 2019

168,852

45,830

123,022

123,022

(2,910)

(69,783)

92,366

Equity securities measured at fair value through OCI (note 5.4.b)

31 Dec 2019

Loans and advances (including at 
amortised cost and fair value)

Governments

Other financial organisations

5,627

1,959

-

24

5,627

1,935

5,627

1,935

-

-

(2,407)

(1,935)

Non-financial organisations

137,872

37,670

100,202

100,202

(2,610)

(62,157)

Households

23,394

8,136

15,258

15,258

(300)

(3,284)

Debt instruments other than held for trading

168,852

45,830

123,022

123,022

(2,910)

(69,783)

Loan commitments given

2,389

1,495

894

894

(7)

(835)

Total exposures with forbearance measures

171,241

47,325

123,916

123,916

(2,917)

(70,618)

Forborne exposures of debt instruments by periods of forbearance 

NLB Group

in EUR thousands

Up to 3 months

 3 to 6 months 

6 to 12 months

Over 12 months

13,455

32,950

46,405

5,745

3,759

9,504

9,963

1,786

11,749

3,819

1,286

5,105

NLB

1,858

7,140

8,998

8,166

1,967

10,133

24,317

65,200

89,517

42,420

70,114

112,534

in EUR thousands

Up to 3 months

 3 to 6 months 

6 to 12 months

Over 12 months

8,304

3,969

12,273

3,298

3,129

6,427

931

942

1,873

309

967

1,276

1,398

5,513

6,911

5,083

722

5,805

9,821

42,553

52,374

34,230

48,421

82,651

31 Dec 2020

Performing exposures

Non-performing exposures

Total exposures with forbearance measures

31 Dec 2019

Performing exposures

Non-performing exposures

Total exposures with forbearance measures

31 Dec 2020

Performing exposures

Non-performing exposures

Total exposures with forbearance measures

31 Dec 2019

Performing exposures

Non-performing exposures

Total exposures with forbearance measures

The main forbearance measurements used by NLB Group and NLB are: 

deferral of  payment, reduction of  interest rates, acquisition of  collateral 
for partial repayment of  claims, and others, either as a single forbearance 

measurement or as a combination of  those.

3,219

24

71,389

17,734

92,366

1,283

93,649

Investment property (note 5.9.)

Property and equipment (note 5.8.)

Investments in subsidiaries and associates

Real estates (note 5.13.)

Other assets (note 5.13.)

Total

m) Analysis of loans and advances by industry sectors

NLB Group

Industry sector

Banks

Finance

Electricity, gas, and water

Construction industry

Heavy industry

Education

Agriculture, forestry, and fishing

Public sector

Individuals

Mining

Entrepreneurs

Services

-

36,130

13,268

-

75,151

866

125,415

3,289

32,465

1,440

-

50,467

855

88,516

-

4,079

7

2,412

4,926

-

-

3,464

7

2,442

5,292

-

11,424

11,205

in EUR thousands

31 Dec 2020

31 Dec 2019

Gross loans

Impairment 
provisions

Net loans

(%)

Gross loans

Impairment 
provisions

Net loans

197,146

(141)

197,005

116,593

(3,126)

113,467

298,612

(6,971)

291,641

361,494

(27,548)

333,946

952,671

(44,446)

908,225

13,883

91,780

(1,111)

(7,023)

12,772

84,757

301,205

(5,737)

295,468

1.98

1.14

2.93

3.35

9.12

0.13

0.85

2.97

79,662

(1,230)

78,432

314,276

(7,268)

307,008

725,020

(71,133)

653,887

(%)

1.20

1.16

2.23

2.65

93,498

(95)

93,403

93,479

(2,763)

90,716

178,504

(4,352)

174,152

236,394

(29,669)

206,725

857,269

(42,368)

814,901

10.45

10,762

61,261

(559)

(6,770)

10,203

54,491

184,435

(4,533)

179,902

0.13

0.70

2.31

0.79

3.08

6.57

7.90

8.03

0.47

1.14

18,441

(1,596)

16,845

151,217

(3,609)

147,608

599,180

(55,871)

543,309

745,260

(18,099)

727,161

752,835

(75,264)

677,571

24,604

102,321

(1,538)

(4,906)

23,066

97,415

0.22

1.89

6.97

9.33

8.69

0.30

1.25

5,027,648

(94,555)

4,933,093

49.55

4,013,488

(75,453)

3,938,035

50.52

10,333,053

(377,974)

9,955,079

100.00

8,122,948

(327,445)

7,795,503

100.00

Transport and communications

811,517

(25,029)

786,488

Trade industry

874,235

(75,309)

798,926

Health care and social security

48,620

(1,794)

46,826

118,691

(5,553)

113,138

Other financial assets

Total

150

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 202031 Dec 2020

31 Dec 2019

in EUR thousands

o) Analysis of debt securities and derivative financial instruments by geographical sectors

in EUR thousands

NLB

Industry sector

Banks

Finance

Electricity, gas, and water

Construction industry

Heavy industry

Education

Agriculture, forestry, and fishing

Public sector

Individuals

Mining

Entrepreneurs

Services

Health care and social security

Other financial assets

Total

Gross loans

Impairment 
provisions

Net loans

(%)

Gross loans

Impairment 
provisions

Net loans

158,475

(155)

158,320

135,040

(4,405)

130,635

157,515

(2,892)

154,623

63,025

(8,463)

54,562

3.29

2.72

3.22

1.13

144,493

(141)

144,352

125,521

(3,441)

122,080

138,587

(2,497)

136,090

67,427

(11,545)

55,882

(%)

3.01

2.54

2.83

1.16

519,880

(14,445)

505,435

10.51

557,861

(13,994)

543,867

11.33

5,197

15,099

95,930

(38)

(865)

(1,793)

5,159

14,234

94,137

0.11

0.30

1.96

6,078

14,714

92,924

(56)

(809)

(1,689)

6,022

13,905

91,235

0.13

0.29

1.90

2,411,949

(34,179)

2,377,770

49.46

2,376,791

(24,166)

2,352,625

49.00

8,580

(74)

8,506

52,216

(3,014)

49,202

454,154

(44,827)

409,327

0.18

1.02

8.51

6,495

(47)

6,448

49,732

(1,604)

48,128

398,059

(29,139)

368,920

0.13

1.00

7.68

Transport and communications

589,269

(4,965)

584,304

12.15

645,791

(3,822)

641,969

13.37

Trade industry

204,343

(22,190)

182,153

26,288

55,833

(1,222)

(1,330)

25,066

54,503

3.79

0.52

1.13

217,068

(24,849)

192,219

10,887

69,120

(1,107)

(1,841)

9,780

67,279

4.00

0.20

1.40

4,952,793

(144,857)

4,807,936

100.00

4,921,548

(120,747)

4,800,801

100.00

n) Analysis of net loans and advances by geographical sectors

Country

Slovenia

Serbia

Other European Union members

Other countries

Total

NLB Group

NLB

in EUR thousands

31 Dec 2020

31 Dec 2019

31 Dec 2020

31 Dec 2019

4,360,051

4,405,416

4,354,155

4,401,362

2,146,793

157,557

454,299

180,385

3,290,678

2,755,403

134,303

73,252

246,226

103,458

100,261

195,720

9,955,079

7,795,503

4,807,936

4,800,801

31 Dec 2020

NLB Group

NLB

Financial assets 
measured at 
amortised cost

Financial 
assets held 
for trading

Financial assets 
measured 
at fair value 
through OCI

Non-trading 
financial assets 
mandatorily 
at FV through 
profit or loss

Derivative 
financial 
instruments

Financial assets 
measured at 
amortised cost

Financial 
assets held 
for trading

Financial assets 
measured 
at fair value 
through OCI

Derivative 
financial 
instruments

305,697

930,258

78,720

121,657

36,910

1,025

-

38,515

151,981

63,155

20,907

45,576

7,088

22,112

11,626

71,821

50,409

26,432

45,937

23,600

21,662

66,622

8,072

16,431

9,786

257,346

204,455

20,386

7,182

-

-

-

14,037

-

4,993

6,293

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

2,450

484,875

978,504

73,959

78,858

3,255

16,420

15,976

81,905

155,580

104,967

9,924

36,464

11,048

749

18,385

37,853

133,360

17,023

19,377

5,599

36,350

53,201

59,424

8,827

79,543

66,356

1,903,569

-

-

143,059

18,649

66,356

1,267,258

-

-

-

-

-

-

-

-

75,223

167,131

30,548

27,514

104,493

8,988

20,526

40,180

-

111

14,498

305,697

672

930,258

-

-

-

-

-

-

-

-

-

-

111

-

-

-

-

-

-

-

-

-

-

-

2,046

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

80

120

-

-

-

-

-

-

90

-

-

-

-

-

-

382

-

879

7

-

30

786

-

-

-

56

-

-

-

78,720

121,657

36,910

1,025

-

38,515

151,981

63,155

20,907

45,576

7,088

22,112

11,626

71,821

50,409

26,432

45,937

23,600

21,662

66,622

8,072

16,431

9,786

32,139

-

6,816

-

-

-

-

14,037

-

4,993

6,293

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

2,450

-

-

-

-

-

-

-

-

-

-

-

-

389,932

14,498

932,714

672

59,163

57,167

3,255

16,420

15,976

80,827

149,673

104,967

9,924

34,146

11,048

749

18,385

37,853

-

-

-

-

-

-

80

120

-

-

-

-

-

-

133,360

90

17,023

19,377

5,599

36,350

53,201

59,424

8,827

56,742

-

-

-

-

-

-

382

-

291,816

1,211

56,433

3,134

-

-

-

30,548

27,514

104,493

8,988

20,526

40,180

-

-

365

786

4

-

-

56

-

-

-

1,503,087

68,806

3,446,491

2,157

16,049

1,277,880

2,450

1,671,204

16,381

Country 

Slovenia

Other members of 
European Union

    - Austria

    - Belgium

    - Bulgaria

    - Czech Republic

    - Denmark

    - Finland

    - France

    - Germany

    - Hungary

    - Ireland

    - Italy

    - Latvia

    - Lithuania

    - Luxembourg

    - Netherlands

    - Poland

    - Portugal

    - Romania

    - Slovakia

    - Spain

    - Sweden

    - Other 

United States of America

Other countries

    - North Macedonia

    - Montenegro

    - Serbia

    - Kosovo

    - Bosnia and Herzegovina

    - Albania

    - Canada

    - Great Britain

    - Iceland

    - Norway

    - Other

Total

Other members of  the European Union included in the item ‘Other’ are 

Other members of  the ‘Other countries’ in the item ‘Other’ are Israel, 

Malta, Cyprus, Greece and Croatia. 

Kazakhstan and Russia.

151

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 202031 Dec 2019

NLB Group

NLB

in EUR thousands

p) Internal rating of derivatives counterparties 

Financial assets 
measured at 
amortised cost

Financial 
assets held 
for trading

Financial assets 
measured 
at fair value 
through OCI

Non-trading 
financial assets 
mandatorily 
at FV through 
profit or loss

Derivative 
financial 
instruments

Financial assets 
measured at 
amortised cost

Financial 
assets held 
for trading

Financial assets 
measured 
at fair value 
through OCI

Derivative 
financial 
instruments

417,611

1,041

535,160

-

13,278

417,611

1,041

457,671

13,278

976,304

40

1,103,666

1,391

6,416

976,304

40

1,074,241

6,416

79,096

124,649

35,880

1,024

-

41,312

164,488

120,107

1,193

27,252

40,754

8,720

13,534

9,082

78,891

50,642

13,873

44,704

18,161

21,721

63,600

8,091

9,530

46,724

213,209

141,909

26,773

-

-

-

14,052

5,070

6,304

19,101

-

-

-

-

-

-

10

10

-

-

10

-

-

-

-

-

-

-

-

-

10

-

-

3,244

-

-

-

-

-

-

-

-

-

-

34,066

62,276

3,301

19,180

18,288

80,712

234,174

91,484

79,053

1,841

56,834

15,463

12,123

24,654

48,042

99,586

43,741

22,863

5,239

42,630

51,105

42,029

14,982

36,442

-

-

-

-

-

625

-

302

-

-

-

109

-

-

355

-

-

-

-

-

-

-

-

-

416,537

365

99,914

24,852

84,118

70,140

87,464

29,156

-

17,706

3,187

-

-

-

-

-

-

-

-

365

1,756

1,653,848

4,325

2,091,805

-

16

-

-

-

-

622

426

4,941

-

-

-

-

-

-

3

-

-

-

-

-

-

408

-

807

-

-

-

807

-

-

-

-

-

79,096

124,649

35,880

1,024

-

41,312

164,488

120,107

1,193

27,252

40,754

8,720

13,534

9,082

78,891

50,642

13,873

44,704

18,161

21,721

63,600

8,091

9,530

46,724

44,527

-

-

-

-

-

14,052

5,070

6,304

19,101

-

-

-

-

-

-

10

10

-

-

10

-

-

-

-

-

-

-

-

-

10

-

-

3,244

-

-

-

-

-

-

-

-

-

-

34,066

57,515

3,301

19,180

18,288

79,645

223,049

88,479

79,053

1,841

51,425

15,463

12,123

24,654

48,042

99,586

43,741

22,863

5,239

42,630

47,047

42,029

14,982

16,678

63,121

-

3,271

9,801

-

-

29,156

-

17,706

3,187

-

16

-

-

-

-

622

426

4,941

-

-

-

-

-

-

3

-

-

-

-

-

-

408

-

854

2

-

45

807

-

-

-

-

-

20,501

1,485,166

4,325

1,611,711

20,548

Country 

Slovenia

Other members of 
European Union

    - Austria

    - Belgium

    - Bulgaria

    - Czech Republic

    - Denmark

    - Finland

    - France

    - Germany

    - Great Britain

    - Hungary

    - Ireland

    - Italy

    - Latvia

    - Lithuania

    - Luxembourg

    - Netherlands

    - Poland

    - Portugal

    - Romania

    - Slovakia

    - Spain

    - Sweden

    - Other 

United States of America

Other countries

    - North Macedonia

    - Montenegro

    - Serbia

    - Kosovo

    - Bosnia and Herzegovina

    - Canada

    - Iceland

    - Norway

    - Other

Total

A

B

C

D and E

Total

NLB Group

NLB

31 Dec 2020

31 Dec 2019

31 Dec 2020

31 Dec 2019

in %

73.56

15.35

10.90

0.19

100.00

74.14

16.34

9.52

0.00

100.00

in %

73.75

15.24

10.82

0.19

100.00

74.27

16.26

9.47

0.00

100.00

All derivatives in the banking book are entered into with counterparties with 

transactions are covered through back-to-back transactions involving third 

an external investment-grade rating. 

parties with an external investment-grade rating. 

When derivatives are entered into on behalf  of  NLB Group’s customers, 

such customers usually do not have an external rating, but all such 

r) Debt securities in NLB’s and NLB Group’s portfolio that represent subordinated liabilities for the issuer

31 Dec 2020

Internal rating

Financial assets measured at fair value 
through other comprehensive income

Financial assets measured at amortised cost

 - loans and advances to banks

 - loans and advances to customers

Total

31 Dec 2019

Internal rating

Financial assets measured at amortised cost

 - debt securities

 - loans and advances to banks

 - loans and advances to customers

Total

A

B

-

-

-

-

A

523

-

-

523

14,796

-

-

14,796

B

-

-

-

-

D

Total

14,796

A

-

-

-

67,128

-

14,796

67,128

-

-

-

-

NLB Group

C

-

-

-

-

NLB Group

C

-

-

-

-

D

Total

A

-

-

-

-

523

523

-

-

67,167

-

523

67,690

NLB

C

-

-

5,858

5,858

NLB

C

-

-

5,915

5,915

B

-

-

-

-

B

-

-

-

-

in EUR thousands

D

Total

-

-

-

-

-

67,128

5,858

72,986

in EUR thousands

D

Total

-

-

-

-

523

67,167

5,915

73,605

Other members of  the European Union included in the item ‘Other’ are 
Cyprus and Croatia. 

Other members of  the ‘Other countries’ in the item ‘Other’ are Australia 
and Russia.

152

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020s) Presentation of net financial instruments by measurement category

NLB Group

in EUR thousands

Financial assets 
held for trading

Non-trading 
financial assets 
mandatorily at 
FV through P&L

Financial assets 
measured at FV 
through OCI

Financial assets 
measured at 

amortised cost Financial leases

Total

31 Dec 2020

Cash and obligatory reserves with central banks, 
and other demand deposits at banks

-

-

-

3,961,812

17,317

3,514,290

1,503,087

2,157

3,260,940

1,480,478

67,799

50,449

-

-

135,102

22,609

-

-

-

-

-

-

-

-

3,961,812

5,103,500

4,812,381

71,970

50,449

157,711

10,989

16,049

Securities

  - Bonds

  - Shares

  - Treasury bills

Derivatives

Loans and receivables

  - Loans to government

  - Loans to banks

9,768,232

48,633

9,841,941

  - Loans to financial organisations

3,061

368,400

  - Loans to individuals

365,339

197,005

158,845

-

26

197,005

158,871

4,913,793

19,300

4,933,093

4,133,250

26,246

4,184,572

113,138

-

113,138

  - Loans to other customers

Other financial assets

Total financial assets

68,806

68,806

-

-

-

-

16,049

-

-

-

-

-

-

-

4,171

-

-

10,989

-

25,076

-

-

-

-

25,076

-

84,855

42,393

3,514,290

15,346,269

48,633

19,036,440

NLB Group

in EUR thousands

31 Dec 2019

Financial assets 
held for trading

Non-trading 
financial assets 
mandatorily at 
FV through P&L

Financial assets 
measured at FV 
through OCI

Financial assets 
measured at 

amortised cost Financial leases

Derivatives 
for hedge 
accounting

Cash and obligatory reserves with central banks, 
and other demand deposits at banks

Total

2,101,346

3,809,999

3,536,976

52,790

94,033

120,725

5,475

Securities

  - Bonds

  - Shares

  - Commercial bills

  - Treasury bills

Derivatives

Loans and receivables

  - Loans to government

  - Loans to banks

-

-

-

-

-

-

-

788

20,501

  - Loans to financial organisations

-

-

-

-

-

-

-

-

-

-

28,013

8,563

-

-

-

-

-

-

-

-

-

-

-

-

-

4,325

4,325

-

-

-

-

19,713

-

-

-

-

-

-

-

-

-

2,101,346

10,398

2,141,428

1,653,848

1,756

1,913,623

1,617,272

3,167

-

-

5,475

-

14,961

-

-

-

-

14,961

-

49,623

66,020

112,162

-

-

-

-

-

-

-

-

-

7,638,615

44,512

267,796

3,593

93,403

100,010

3,914,839

3,262,567

97,415

-

44

23,196

17,679

-

-

-

-

-

-

-

-

7,698,088

271,389

93,403

100,054

3,938,035

3,295,207

97,415

  - Loans to individuals

  - Loans to other customers

Other financial assets

Total financial assets

24,038

25,359

2,141,428

11,491,224

44,512

788

13,727,349

As at 31 December 2020 and 31 December 2019, all of  NLB Group’s 

financial liabilities, except for derivatives designated as hedging instruments, 
trading liabilities, and financial liabilities measured at fair value through 

profit or loss, were carried at amortised cost.

NLB

in EUR thousands

Financial assets 
held for trading

Non-trading 
financial assets 
mandatorily at 
FV through P&L

Financial assets 
measured at FV 
through OCI

Financial assets 
measured at 
amortised cost

Total

-

2,450

2,450

-

-

16,381

-

-

-

-

-

-

-

-

-

2,261,533

2,261,533

4,171

1,716,351

1,277,880

3,000,852

-

1,598,760

1,277,880

2,879,090

4,171

-

-

30,935

-

-

-

-

30,935

-

45,147

72,444

-

-

-

-

-

-

-

-

-

-

-

49,318

72,444

16,381

4,722,498

4,753,433

170,742

158,320

177,198

170,742

158,320

177,198

2,377,770

2,377,770

1,838,468

1,869,403

54,503

54,503

18,831

35,106

1,716,351

8,316,414

10,086,702

NLB

in EUR thousands

Financial assets 
held for trading

Non-trading 
financial assets 
mandatorily at 
FV through P&L

Financial assets 
measured at FV 
through OCI

Financial assets 
measured at 
amortised cost

Derivatives for 
hedge accounting

-

4,325

4,325

-

-

-

19,760

-

-

-

-

-

-

-

-

-

1,292,211

2,716

1,656,657

1,485,166

-

1,509,559

1,457,153

2,716

44,946

-

-

-

-

20,571

-

-

-

-

20,571

-

-

28,013

102,152

-

-

-

-

-

-

-

-

-

-

4,712,951

182,582

144,352

131,442

2,352,625

1,901,950

67,279

-

-

-

-

-

-

788

-

-

-

-

-

-

-

Total

1,292,211

3,148,864

2,971,037

47,662

28,013

102,152

20,548

4,733,522

182,582

144,352

131,442

2,352,625

1,922,521

67,279

24,085

23,287

1,656,657

7,557,607

788

9,262,424

31 Dec 2020

Cash and obligatory reserves with central banks, 
and other demand deposits at banks

Securities

  - Bonds

  - Shares

  - Commercial bills

  - Treasury bills

  - Investment funds

Derivatives

Loans and receivables

  - Loans to government

  - Loans to banks

  - Loans to financial organisations

  - Loans to individuals

  - Loans to other customers

Other financial assets

Total financial assets

31 Dec 2019

Cash and obligatory reserves with central banks, 
and other demand deposits at banks

Securities

  - Bonds

  - Shares

  - Commercial bills

  - Treasury bills

  - Investment funds

Derivatives

Loans and receivables

  - Loans to government

  - Loans to banks

  - Loans to financial organisations

  - Loans to individuals

  - Loans to other customers

Other financial assets

Total financial assets

153

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 20206.2. Market risk

6.2.1. Currency risk (FX) 

a) Analysis of financial instruments by currency exposure 

NLB defines market risk as the risk of  potential financial losses due to 

Foreign currency risk (FX) is a risk of  the potential losses from the open FX 

changes in rates and/or market prices (exchange rates, credit spreads, 

positions due to the changes of  the foreign currency rates. The exposures of  

and equity prices), or in parameters that affect prices (volatilities and 

NLB to the movement of  the FX rates have impact on the financial position 

correlations). Losses may impact profit or loss directly, for example in the 

and cash flows of  the Bank. The Bank measures and manages the FX risk 

case of  trading book positions. However, for the banking book positions 

with a usage of  combination of  sensitivity analysis, VaR, scenarios, and 

they are reflected in the revaluation reserve. The exposure to the market 

stress-testing.

risk is to a certain degree integrated into the banking industry and offers an 

opportunity to create financial results and value.

In the trading book, similar to the other market risks, risk is managed on 

the basis of  VaR limits which are approved by the Management Board of  

The Global Risk Department of  NLB is independent from the trading 

the Bank and in accordance to the adopted policy of  managing market risk 

activities and reports to the Bank’s committee ALCO. Global Risk also 

in the trading book of  NLB. Trading FX risk is managed on an integrated 

monitors and manages exposure to market risks separately for the banking 

basis at a portfolio level. 

and trading books. Exposures and limits are monitored daily and reported to 

31 Dec 2020

Financial assets

Cash, cash balances at central banks, and 
other demand deposits at banks

Financial assets held for trading

Non-trading financial assets mandatorily 
at fair value through profit or loss

Financial assets measured at fair value 
through other comprehensive income

Financial assets measured at amortised cost

the ALCO committee on a regular basis.

NLB monitors and manages FX risk in the banking book according to the 

 - debt securities

The Bank uses a wide selection of  quantitative and qualitative tools for 

protect Common Equity Tier 1 against the negative effects of  the volatility 

measuring, managing, and reporting market risks such as value-at-risk 

of  the FX rates, whilst limiting the volatility in the income statement. FX 

(VaR), sensitivity analysis, stress-testing, back-testing, scenarios, other market 

exposures in banking book result from core banking business activities.

risk mitigants (concentration of  exposures, gap limits, stop-loss limits, etc.), 

net interest income sensitivity, economic value of  equity, and economic 

Each member is responsible for its own currency risk policy, which also 

capital. Stress-testing provides an indication of  the potential losses that could 

includes a limit system and is in line with the parent Bank’s guidelines and 

policy of  managing FX risk in NLB. The policy is primarily composed to 

occur in severe market conditions.

standards, as well as local regulatory requirements. Policies are confirmed by 

either the local Management Board or Supervisory Board. NLB monitors 

In the area of  currency risk, NLB Group pursues the goal of  low to medium 

and manages NLB Group currency risk exposure on a monthly basis for 

exposure. NLB monitors the open position of  NLB Group on an ongoing 

each member and on the consolidated level. 

basis. The orientation of  NLB Group in interest rate risk management is to 

prevent negative effects on the net revenues arising from changed market 

NLB Group banks follow the guidelines for managing FX lending in NLB 

interest rates. The conclusion of  transactions involving derivatives at NLB is 

Group. The guidelines’ goal is to address risks stemming from the potential 

limited to the servicing of  the clients’ and hedging of  the Group’s own open 

excessive growth of  FX lending, to identify hidden risks, and tail-event 

positions. In accordance with the provisions of  the Strategy on trading with 

risks related to FX lending, to mitigate the respective risk, to internalise the 

financial instruments in NLB Group, the trading activities in other NLB 

respective costs, and to hold adequate capital with respect to FX lending.

Group members are very restricted. 

For monitoring and managing NLB Group’s exposure to market risks 

NLB, for which a daily limit is set, are monitored daily. FX positions are 

uniform guidelines and exposure limits for each type of  risk are set for 

managed on the currency level so that they are always within the limits.

The positions of  all currencies in the statement of  financial position of  

individual NLB Group entities. The methodologies are in line with 

regulatory requirements on individual and consolidated levels, while 

Regarding structural FX positions on a consolidation level, assets, and 

reporting to the regulator on the consolidated level is carried out using 

liabilities held in foreign operations are translated into euro currency at the 

the standardised approach. Pursuant to the relevant policies, NLB Group 

closing FX rate on the reporting date. Foreign exchange differences of  non-

entities must monitor and manage exposure to market risks and report 

euro assets and liabilities against euro are recognised in OCI, and therefore 

to NLB accordingly. The exposure of  an individual NLB Group entity is 

affect shareholder’s equity and CET1 capital. NLB Group ALM employs 

regularly monitored and reported to the Assets and Liabilities Committee of  

strategies to manage this foreign currency exposure, including matched 

NLB Group (NLB Group ALCO).

funding of  assets and liabilities.

Exposure to currency risks is discussed at daily liquidity meetings and 

monthly meetings of  the Assets and Liabilities Committee of  NLB Group 

(ALCO), and quarterly on the consolidated level.

NLB Group

in EUR thousands

EUR

USD

CHF

Other

Total

3,017,875

46,572

101,712

795,653

3,961,812

40,910

32,104

2,450

4,579

-

-

41,495

5,710

84,855

42,393

2,395,335

206,985

14,796

897,174

3,514,290

1,285,569

74,422

7,816,698

52,010

13,844

11,408

47,796

36,337

20,445

-

-

11,065

49,276

41

-

206,110

63,722

1,503,087

197,005

1,717,549

9,619,860

40,642

113,138

-

13,844

 - loans and advances to banks

 - loans and advances to customers

 - other financial assets

Fair value changes of the hedged items in 
portfolio hedge of interest rate risk

Total financial assets

14,728,767

376,572

176,890

3,768,055

19,050,284

Financial liabilities

Financial liabilities held for trading

Derivatives - hedge accounting

Financial liabilities measured at amortised cost

 - deposits from banks and central banks

 - borrowings from banks and central banks

15,485

61,161

28,242

140,358

-

-

7,668

11,889

-

-

5,574

5,978

-

-

31,149

-

15,485

61,161

72,633

158,225

 - due to customers

13,228,655

328,533

161,887

2,678,092

16,397,167

 - borrowings from other customers

 - subordinated liabilities

 - other financial liabilities

Total financial liabilities

Net on-balance sheet  financial position

Derivative financial instruments 

Net financial position

31 Dec 2019

Total financial assets

Total financial liabilities

91,560

288,321

123,362

13,977,144

751,623

30,748

782,371

11,460,626

10,487,637

-

-

23,139

371,229

5,343

651

5,994

260,127

232,710

-

-

-

-

1,836

58,963

91,560

288,321

207,300

175,275

2,768,204

17,291,852

1,615

999,851

1,758,432

(2,303)

(43,314)

(14,218)

(688)

956,537

1,744,214

105,818

91,618

1,909,769

13,736,340

1,522,496

12,334,461

Net on-balance sheet  financial position

972,989

27,417

14,200

387,273

1,401,879

Derivative financial instruments 

16,442

(14,336)

(4,232)

(7,707)

(9,833)

Net financial position

989,431

13,081

9,968

379,566

1,392,046

154

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020NLB

in EUR thousands

b) FX sensitivity analysis

EUR

USD

CHF

Other

Total

Scenarios

USD

CHF

CZK

RSD

MKD

JPY

AUD

HUF

HRK

BAM

31 Dec 2020

Appreciation of

USD

CHF

CZK

RSD

MKD

Other

31 Dec 2020

Financial assets

Cash, cash balances at central banks, and 
other demand deposits at banks

Financial assets held for trading

Non-trading financial assets mandatorily 
at fair value through profit or loss

Financial assets measured at fair value 
through other comprehensive income

Financial assets measured at amortised cost

 - debt securities

 - loans and advances to banks

 - loans and advances to customers

 - other financial assets

Fair value changes of the hedged items in 
portfolio hedge of interest rate risk

2,188,898

11,345

14,042

47,248

2,261,533

16,381

30,527

2,450

4,579

1,589,855

96,888

1,266,472

158,215

4,482,044

34,136

13,844

11,408

105

31,245

19,751

-

-

-

-

-

-

-

-

18,831

35,106

29,608

1,716,351

-

-

1,277,880

158,320

49,111

1,778

4,564,178

-

616

-

54,503

13,844

Total financial assets

9,780,372

177,771

63,153

79,250

10,100,546

Financial liabilities

Financial liabilities held for trading

Derivatives - hedge accounting

Financial liabilities measured at amortised cost

 - deposits from banks and central banks

 - borrowings from banks and central banks

 - due to customers

 - borrowings from other customers

 - subordinated liabilities

 - other financial liabilities

Total financial liabilities

15,500

61,161

5,945

8,635,809

125,597

13

288,321

79,721

9,212,067

-

-

9,675

129,809

11,889

-

-

19,908

171,281

-

-

6,456

47,542

5,978

-

-

39

60,015

-

-

19,559

37,595

-

-

-

1,605

58,759

15,500

61,161

41,635

8,850,755

143,464

13

288,321

101,273

9,502,122

Net on-balance sheet  financial position

568,305

6,490

3,138

20,491

598,424

Derivative financial instruments 

4,136

(2,491)

(3,299)

(12,169)

(13,823)

Net financial position

572,441

3,999

(161)

8,322

584,601

31 Dec 2019

Total financial assets

Total financial liabilities

8,957,777

8,142,363

176,516

142,395

66,028

61,999

71,094

51,957

9,271,415

8,398,714

Net on-balance sheet  financial position

815,414

34,121

4,029

19,137

872,701

Derivative financial instruments

21,804

(21,784)

(2,760)

(7,168)

(9,908)

Net financial position

837,218

12,337

1,269

11,969

862,793

NLB Group and NLB

31 Dec 2020

31 Dec 2019

+/-7%

+/-4%

+/-8%

+/-1%

+/-3%

+/-8%

+/-10%

+/-9%

+/-2%

+/-0%

+/-4%

+/-3%

+/-3%

+/-2%

+/-2%

+/-5%

+/-5%

+/-4%

+/-1%

+/-0%

NLB Group

NLB

in EUR thousands

Effects on income 
statement

Effects on other 
comprehensive 
income

Effects on income 
statement

Effects on other 
comprehensive 
income

(345)

(293)

(4)

9

4

85

-

231

-

7,096

7,663

91

(97)

(32)

(4)

22

19

89

(3)

83

29

3

(22)

(18)

(70)

5

(11)

-

-

-

-

-

(11)

10

-

-

-

-

-

10

Effects on comprehensive income

(544)

15,081

Depreciation of

USD

CHF

CZK

RSD

MKD

Other

Effects on comprehensive income

295

270

3

(9)

(4)

(68)

487

-

(213)

-

(6,959)

(7,151)

(89)

(14,412)

155

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 202031 Dec 2019

Appreciation of

USD

CHF

CZK

RSD

MKD

Other

Effects on comprehensive income

Depreciation of

USD

CHF

CZK

RSD

MKD

Other

Effects on comprehensive income

NLB Group

NLB

in EUR thousands

while it also contributes to the stability of  the interest rate margin, which 

Each member of  NLB Group is responsible for its own interest rate risk 

is why valuation risk has been included in the Group’s interest rate risk 

policy, which includes the limit system and is in line with the parent Bank’s 

Effects on income 
statement

Effects on other 
comprehensive 
income

Effects on income 
statement

Effects on other 
comprehensive 
income

management model. 

guidelines and standards, as well as with the local regulatory requirements. 

NLB regularly monitors the interest rate risk exposure of  each individual 

340

(218)

1

11

3

78

215

(314)

204

(1)

(10)

(3)

(71)

(195)

-

164

-

2,083

4,310

237

6,794

-

(154)

-

(2,009)

(4,132)

(236)

(6,531)

298

8

1

14

13

80

NLB Group also manages interest rates risk by using plain vanilla derivative 

member of  NLB Group in accordance with the Standards for Risk 

financial instruments (interest rate swaps, overnight index swaps, cross 

Management in NLB Group. The aforementioned document comprises 

(11)

currency swaps, and forward rate agreements), most of  which are treated 

guidelines for uniform and effective interest rate risk management within 

-

-

-

-

-

according to hedge accounting rules. Interest rate risk exposure arises 

individual NLB Group members.

mainly from banking book positions; particularly in a current low interest 

rate environment, where NLB Group recorded an increased volume of  fixed 

Interest rate risk in the banking book is measured, monitored, and reported 

interest rate loans and long-term banking book securities on the assets side 

weekly in the case of  NLB by the Global Risk Department, while positions 

and transformation of  deposits from term to sight. 

are managed by Financial Markets and the monthly Group level. Exposure 

to interest rate risk is discussed on ALCO monthly on NLB’s individual level 

and quarterly on the consolidated level.

414

(11)

(276)

10

a) Analysis of financial instruments according to the exposure to interest rate risk

Illustrated below are the carrying amounts of  financial instruments 

categorised by the earlier of  contractual reprising or residual maturity.

NLB Group

in EUR thousands

Non-interest 
bearing

Total

Interest 
bearing

Up to 1 
Month

1 Month to     
3 Months

3 Months 
to 1 Year

1 Year to 

5 Years Over 5 Years

(7)

(1)

(13)

(12)

(73)

-

-

-

-

-

(382)

10

31 Dec 2020

Financial assets

6.2.2. Managing market risks in the trading book 

consistent methodologies, models, and limit systems. NLB Group manages 

Market risk exposure in the trading book arises mostly as a result of  the 

interest rate risk exposure through application of  two main measures:

changes in interest rates, credit spreads, FX rates, and equity prices.

The Management Board determines low total risk appetite and limits by the 

measures the extent to which the economic value of  the banking book 

risk type. The limits are monitored daily by the Global Risk Department.

would change if  interest rates changes according to the scenario.

NLB uses an internal VaR model based on the variance-covariance method 

which measures the impact of  the interest rate change on future net 

for other market risks. The daily calculation of  the VAR value is adjusted 

interest income over a one-year period, assuming constant balance sheet 

•  Sensitivity of  net interest income – using EaR method (Earnings at Risk), 

•  Economic value sensitivity – using BPV method (Basis Point Value), which 

Cash, cash balances at central banks, and 
other demand deposits at banks

3,961,812

1,255,642

2,706,170

2,706,170

Financial assets held for trading

84,855

16,049

68,806

15,170

-

-

-

-

44,775

8,861

-

-

Non-trading financial assets mandatorily 
at fair value through profit or loss

Financial assets measured at fair value 
through other comprehensive income

Financial assets measured at amortised cost

42,393

15,160

27,233

709

11,192

13,879

1,171

282

3,514,290

67,799

3,446,491

193,663

89,570

408,497

2,008,154

746,607

 - debt securities

1,503,087

-

1,503,087

76,716

45,405

76,178

695,030

609,758

 - loans and advances to banks

197,005

8,643

188,362

148,527

36,127

3,708

-

-

to Basel standards (99% confidence interval, a monitored period of  250 

volume and structure.

 - loans and advances to customers

9,619,860

69,958

9,549,902

2,328,747

1,383,720

2,781,228

2,106,629

949,578

business days, a 10-day holding position period).

6.2.3. Interest rate risk 

NLB Group regularly measures interest rate risk exposure in the banking 

book under various standardised and additional scenarios of  changes in the 

Interest rate risk is the risk to NLB Group’s capital and profit or loss arising 

level and shape of  interest rate yield curve, including all significant sources 

from changes in market interest rates. Interest rate risk management of  NLB 

of  risk, taking into account behavioural and modelling assumptions. Part 

Group includes all interest rate-sensitive on- and off-balance sheet assets and 

of  non-maturing deposits, which is considered as a core part is allocated 

liabilities which are divided into the trading and banking book according to 

long-term by using replicating portfolio. Optionality risk is mainly derived 

regulatory standards. It takes into account the positions in each currency. 

from behavioural options, reflected in prepayments and withdrawals, and 

Interest rate risk management in NLB Group is adopted in accordance 

embedded options such as caps and floors.  Moreover, considering expected 

 - other financial assets

113,138

113,138

Fair value changes of the hedged items in 
portfolio hedge of interest rate risk

13,844

13,844

-

-

-

-

-

-

-

-

-

-

-

-

Total financial assets

19,050,284

1,560,233

17,490,051

5,469,702

1,566,014

3,328,265

4,819,845

2,306,225

Financial liabilities

Financial liabilities held for trading

15,485

15,485

Derivatives - hedge accounting

61,161

61,161

-

-

-

-

-

-

-

-

-

-

with the risk appetite and risk strategy, based on general Basel standards 

cash flows, non-performing exposures, as well as off-balance sheet items are 

Financial liabilities measured at amortised cost

on interest rate management in the banking book (IRRB; hereinafter: 

considered when measuring interest rate risk exposure. Optionality models 

‘Standards’) and final European Banking Authority guidelines.  

are, to a large extent, based on linear regression using the historical data as 

input.  

 - deposits from banks and central banks

72,633

1,103

71,530

51,534

19,610

163

223

 - borrowings from banks and central banks

158,225

-

158,225

2,777

8,043

134,364

13,041

In the trading book interest rate risk is measured on the basis of  the VaR 

 - due to customers

16,397,167

102,981

16,294,186

14,106,104

419,267

1,071,490

686,051

11,274

method and BPV method, in accordance with the adopted policy for 

The interest rate risk is closely measured, monitored, and managed 

managing market risk in the trading book of  NLB.

within approved risk limits and controls. The Group manages interest 

The interest rate risk in the banking book is measured and monitored 

rate positions and stabilises its interest rate margin primarily with the 
pricing policy and a fund transfer pricing policy. An important part of  the 

 - borrowings from other customers

 - subordinated liabilities

 - other financial liabilities

91,560

288,321

-

-

288,321

91,560

18,581

207,300

207,270

30

3,868

3,690

-

7,064

26,329

35,718

1,759

282,872

11

14

-

-

-

5

within a framework of  Interest rate risk management policy that establishes 

interest rate risk management is presented by the banking book securities 

Total financial liabilities

17,291,852

388,000

16,903,852

14,179,001

454,478

1,214,851

1,008,530

46,992

portfolio, whose primary purpose is to maintain adequate liquidity reserves, 

Total interest repricing gap

(8,709,299)

1,111,536

2,113,414

3,811,315

2,259,233

156

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

-

-

-

-

Annual Report 202031 Dec 2019

Financial assets

NLB Group

in EUR thousands

Non-interest 
bearing

Total

Interest 
bearing

Up to 1 
Month

1 Month to     
3 Months

3 Months 
to 1 Year

1 Year to 

5 Years Over 5 Years

31 Dec 2020

Financial assets

NLB

in EUR thousands

Non-interest 
bearing

Total

Interest 
bearing

Up to 1 
Month

1 Month to     
3 Months

3 Months 
to 1 Year

1 Year to 

5 Years Over 5 Years

Cash, cash balances at central banks, and 
other demand deposits at banks

2,101,346

644,013

1,457,333

1,457,333

Financial assets held for trading

24,038

19,713

4,325

1,040

-

21

-

37

-

-

Non-trading financial assets mandatorily 
at fair value through profit or loss

Financial assets measured at fair value 
through other comprehensive income

Financial assets measured at amortised cost

25,359

8,642

16,717

7,165

3,760

1,728

3,781

2,141,428

49,623

2,091,805

112,049

238,266

177,088

996,792

567,610

-

3,227

283

Cash, cash balances at central banks, and 
other demand deposits at banks

2,261,533

192,405

2,069,128

2,069,128

Financial assets held for trading

18,831

16,381

2,450

-

-

-

-

1

-

2,449

-

-

Non-trading financial assets mandatorily 
at fair value through profit or loss

Financial assets measured at fair value 
through other comprehensive income

Financial assets measured at amortised cost

35,106

4,171

30,935

1,515

14,900

14,112

126

282

1,716,351

45,147

1,671,204

91,312

19,936

185,583

867,674

506,699

 - debt securities

1,653,848

-

1,653,848

100,245

106,742

103,961

561,810

781,090

 - debt securities

 - loans and advances to banks

93,403

533

92,870

65,918

23,860

2,188

902

2

 - loans and advances to banks

1,277,880

158,320

-

3

1,277,880

66,893

13,792

41,502

556,444

599,249

158,317

7,363

22,824

109,853

3,274

15,003

 - loans and advances to customers

7,589,724

71,720

7,518,004

1,653,925

1,281,613

2,443,003

1,415,059

724,404

 - loans and advances to customers

4,564,178

42,747

4,521,431

1,061,961

933,029

1,503,250

508,354

514,837

 - other financial assets

Derivatives - hedge accounting

Fair value changes of the hedged items in 
portfolio hedge of interest rate risk

97,415

97,415

788

788

8,991

8,991

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

 - other financial assets

Fair value changes of the hedged items in 
portfolio hedge of interest rate risk

54,503

54,503

13,844

13,844

-

-

-

-

-

-

-

-

-

-

-

-

Total financial assets

10,100,546

369,201

9,731,345

3,298,172

1,004,481

1,854,301

1,938,321

1,636,070

Total financial assets

13,736,340

901,438

12,834,902

3,397,675

1,654,262

2,728,005

2,978,344

2,076,616

Financial liabilities

Financial liabilities held for trading

17,903

17,903

Financial liabilities measured at fair 
value through profit or loss

7,998

7,998

Derivatives - hedge accounting

49,507

49,507

-

-

-

-

-

-

-

-

-

-

-

-

Financial liabilities measured at amortised cost

 - deposits from banks and central banks

42,840

805

42,035

34,576

2,552

4,907

-

-

-

-

 - borrowings from banks and central banks

170,385

-

170,385

2,845

5,559

146,993

14,838

 - due to customers

11,612,317

79,124

11,533,193

9,837,184

356,977

856,938

479,620

-

-

-

-

150

2,474

Financial liabilities

Financial liabilities held for trading

15,500

15,500

Derivatives - hedge accounting

61,161

61,161

Financial liabilities measured at amortised cost

 - deposits from banks and central banks

 - borrowings from banks and central banks

 - due to customers

 - borrowings from other customers

 - subordinated liabilities

 - other financial liabilities

-

-

-

-

41,635

41,635

-

-

-

-

-

-

-

-

-

143,464

85

2,816

128,674

11,889

-

-

-

-

8,850,755

8,449,271

159,095

175,979

65,690

720

13

288,321

-

-

5

-

13

-

3,690

1,759

282,872

-

11

14

-

-

-

41,635

143,464

8,850,755

13

288,321

-

-

-

-

-

101,273

101,243

30

 - borrowings from other customers

 - subordinated liabilities

 - other financial liabilities

64,458

210,569

-

-

210,569

45,367

158,484

158,438

46

6

64,458

1,287

2,011

7,322

24,395

29,443

-

-

1,754

163,448

11

29

-

-

Total financial liabilities

9,502,122

177,904

9,324,218

8,490,996

165,601

306,436

360,465

720

Total interest repricing gap

(5,192,824)

838,880

1,547,865

1,577,856

1,635,350

Total financial liabilities

12,334,461

313,775

12,020,686

9,921,265

367,099

1,017,925

682,330

32,067

Total interest repricing gap

(6,523,590)

1,287,163

1,710,080

2,296,014

2,044,549

157

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020NLB

in EUR thousands

The assessment of  the impact of  a change in interest rates of  50/100 basis 

points on the amount of  net interest income of  the banking book position:

-

3,227

283

-

-

-

-

-

31 Dec 2019

Financial assets

Non-interest 
bearing

Total

Interest 
bearing

Up to 1 
Month

1 Month to     
3 Months

3 Months 
to 1 Year

1 Year to 

5 Years Over 5 Years

Cash, cash balances at central banks, and 
other demand deposits at banks

1,292,211

164,725

1,127,486

1,127,486

Financial assets held for trading

24,085

19,760

4,325

1,040

-

21

-

37

-

-

23,287

2,716

20,571

7,845

6,610

2,821

3,012

NLB Group

NLB

in EUR thousands

31 Dec 2020

31 Dec 2019

31 Dec 2020

31 Dec 2019

Net interest income sensitivity

Net interest income sensitivity - as % of Equity

13,852

0.78%

14,689

1.01%

7,493

0.55%

8,488

0.75%

1,656,657

44,946

1,611,711

25,798

186,222

115,877

795,629

488,185

1,485,166

144,352

-

18

1,485,166

97,672

73,519

84,662

453,767

775,546

points represents a realistic and practical scenario. The calculations of  the 

standardised interest rate shock scenarios or more if  necessary, according to 

144,334

15,880

12,010

97,210

4,124

15,110

sensitivity of  net interest income are implemented in technological support.

the situation on financial markets. Calculations are considering behavioural 

and automatic options, as well as the allocation of  non-maturing deposits.

The values in the table are calculated on short-term interest rate gaps, 

cash flows and provides a comprehensive view of  the possible long-

where the applied parallel interest rate shock down by 50/100 basis 

term effects of  changing interest rates at least under the six prescribed 

 - loans and advances to customers

4,568,599

49,123

4,519,476

1,086,078

1,022,248

1,557,001

440,464

413,685

The ‘EVE’ (Economic Value of  Equity) method is a measure of  the 

Non-trading financial assets mandatorily 
at fair value through profit or loss

Financial assets measured at fair value 
through other comprehensive income

Financial assets measured at amortised cost

 - debt securities

 - loans and advances to banks

 - other financial assets

Derivatives - hedge accounting

Fair value changes of the hedged items in 
portfolio hedge of interest rate risk

67,279

67,279

788

788

8,991

8,991

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Total financial assets

9,271,415

358,346

8,913,069

2,361,799

1,300,630

1,857,608

1,696,996

1,696,036

Financial liabilities

Financial liabilities held for trading

17,892

17,892

Financial liabilities measured at fair 
value through profit or loss

7,746

7,746

Derivatives - hedge accounting

49,507

49,507

-

-

-

-

-

-

Financial liabilities measured at amortised cost

 - deposits from banks and central banks

 - borrowings from banks and central banks

 - due to customers

 - borrowings from other customers

 - subordinated liabilities

 - other financial liabilities

89,820

161,564

7,760,737

2,537

210,569

-

-

-

-

-

89,820

89,820

161,564

85

5,559

142,871

13,049

7,760,737

7,233,733

194,230

256,289

74,580

1,905

2,537

-

210,569

45,367

-

-

-

32

2,505

1,754

163,448

11

29

-

-

-

98,342

98,296

46

6

-

-

-

-

-

-

-

-

-

-

-

-

sensitivity of  changes in market interest rates on the economic value of  

The assessment of  the impact of  a change in interest rates of  200 basis 

financial instruments. The EVE represents the present value of  net future 

points on the economic value of  the banking book position:

NLB Group

NLB

in EUR thousands

31 Dec 2020

31 Dec 2019

31 Dec 2020

31 Dec 2019

Interest risk in banking book - EVE

Interest risk in banking book - EVE as % of Equity

128,370

7.27%

88,355

6.09%

82,116

5.98%

71,979

6.33%

The applied sudden parallel interest rate shock up is by 200 basis points, 

Liquidity risk is defined as an important risk type for NLB Group, and 

which represents a “worst case” scenario for NLB Group. The calculation 

one which must be managed carefully. NLB Group has a liquidity risk 

takes into the account allocation of  the core part of  non-maturing deposits 

management framework in place that enables maintaining a low risk 

and other behavioural assumptions.

tolerance for liquidity risk. NLB Group formulated a set of  liquidity risk 

metrics and limits to manage liquidity position within the requirements 

Exposure to the interest rate risk of  the banking book mainly arises from 

set by the regulator. By maintaining a smooth long-term maturity profile, 

investments in long-term debt securities and loans with fixed interest rate, 

limiting dependence on wholesale funding, and holding a solid liquidity 

as well as from transformation of  term to sight deposits due to low interest 

buffer, the NLB Group maintains a sound and robust liquidity position, even 

rate environment. Long-term interest positions of  other members in NLB 

under severely adverse conditions.

Group, of  which present a majority of  their exposure to interest-rate risk (an 

Total financial liabilities

8,398,714

173,441

8,225,273

7,369,011

199,789

400,957

253,611

1,905

economic point of  view), mainly arise from a portfolio of  mortgage loans 

The Management Board approves the Liquidity Risk Management Policy, 

Total interest repricing gap

(5,007,212)

1,100,841

1,456,651

1,443,385

1,694,131

with a fixed interest rate.

6.3. Liquidity risk 

which outlines the key principles for the Bank’s liquidity management. 

ALCO receives a regular report on the liquidity position and the 

performance against approved limits and targets. ALCO oversees the 

Liquidity risk is the risk that NLB Group is unable to meet all its actual and 

development of  the Bank’s funding and liquidity position and decides on 

Cash flows are presented by taking into account their contractual maturity 

b) A net interest income sensitivity analysis and an economic 

potential payments or collateral posting obligations, as well as the risk that 

liquidity risk-related issues in NLB Group.

and according to the amortisation schedule. Financial instruments without 

view of interest rate risk in the banking book 

NLB Group is unable to fund the growth of  assets at reasonable prices, or 

maturity such as sight deposits and financial instruments with expired 

The analysis of  interest income sensitivity for the horizon of  the next 12 

only at excessive cost.

maturity such as non-performing loans are presented in the first gap 

months assumes a sudden parallel interest rate shock down by 50 basis 

irrespective of  their behavioural characteristics and the Bank’s expectations. 

points for EUR, USD, and CHF currencies, while for all other significant 

There are two types of  risk:

For the purpose of  risk management, the Bank use different cash flow 

currencies a 100 basis points sudden parallel interest rate shock down is 

Risk tolerance for liquidity risk is low, therefore NLB Group always 

maintains an adequate level of  liquidity to provide sufficient funds for 

settling its liabilities, even if  a specific stress scenario is realised. NLB Group 

measures and manages its liquidity in three stages:

modelling techniques.

implied. The analysis assumes that the positions used remain unchanged.

•  Funding liquidity risk is the risk of  not being able to accommodate both 

expected and unexpected current and future cash outflows and collateral 

•  Current exposure and compliance with the limits,

needs because insufficient cash is available. Eventually, this will affect the 

•  Forward-looking and stress-testing, 

Group’s daily operations or its financial conditions.

•  Liquidity in exceptional circumstances.

•  Market Liquidity risk is a risk that the Group cannot sell an asset on time 

at a reasonable price due to insufficient market depth (insufficient supply 
and demand) or market disruptions. Market risk includes the sensitivity in 

liquidity value of  a portfolio due to changes in the applicable haircuts and 

market value. 

158

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020The objectives of  monitoring and managing liquidity risk in NLB Group are 

The Group members have defined a liquidity management plan for 

The structure of  liquidity reserves is shown in the following table.

as follows: 

exceptional circumstances that lays down guidelines and a plan of  activities 

•  ensuring a sufficient level of  liquid assets;

•  minimising the costs of  maintaining liquidity;

•  optimising the amount of  liquidity reserves;

circumstances. It also provides for the establishment of  a system of  liquidity 

management that ensures the maintenance of  NLB Group’s liquidity and 

protects the commercial interests of  its customers and shareholders.

•  ensuring an appropriate level of  liquidity for different situations and stress 

scenarios; 

Liquidity risk management in NLB Group is under strict monitoring 

Liquid assets

for recognising problems, searching for solutions, and handling exceptional 

Liquid assets

NLB Group

NLB

in EUR thousands

31 Dec 2020

31 Dec 2019

31 Dec 2020

31 Dec 2019

•  anticipating emergencies or crisis conditions, and implementing 

by NLB as a parent bank. Reporting to NLB by all Group members is 

contingency plans in the event of  extraordinary circumstances;

performed daily. Global Risk gives guidelines and defines minimal standards 

•  preparing dynamic projections of  liquidity taking several cash-flow 

for Group members regarding liquidity risk management in NLB Group 

scenarios of  the Bank into account; and

Risk Management Standards. Each Group member is responsible for 

•  preparing proposals for establishing additional financial assets as collateral 

ensuring adequate liquidity via the necessary sources of  funding and 

for sources of  funding.

their appropriate diversification and maturity, and by managing liquidity 

reserves and fulfilling the requirements of  regulations governing liquidity. 

Overall assessment of  the liquidity position of  NLB Group is assessed in the 

The exposure of  an individual NLB Group member towards liquidity risk 

Internal Liquidity Adequacy Assessment Process (ILAAP) at least once per 

is regularly monitored and reported to ALCO, and to local Assets and 

year for NLB Group, and it includes a clear formal statement on liquidity 

Liabilities Committees.

adequacy, supported by an analysis of  ILAAP outcomes. NLB Group 

Cash, cash balances at central banks, and other demand deposits at banks

3,961,812

2,101,346

2,261,533

1,292,211

Time deposits at banks

Trading book securities

Banking book securities

ECB eligible loans

Total liquid assets

128,074

68,806

91,076

4,325

63,405

2,450

62,651

4,325

5,008,841

3,745,653

2,949,084

3,096,877

582,986

545,247

582,986

545,247

9,750,519

6,487,647

5,859,458

5,001,311

As at 31 December 2020, 81.8% (31 December 2019: 78.9%) of  debt 

Corporate Debt Securities in Large Corporates, which clearly define the 

maintains a sufficient amount of  liquidity reserves in the form of  high credit 

The year 2020 was largely influenced by the COVID-19 pandemic, which 

securities in the banking book of  NLB Group were government securities 

objectives and characteristics of  the associated portfolio.

quality debt securities that are eligible for refinancing via the ECB/central 

was also reflected in the liquidity risk management of  NLB Group. Greater 

(including government guaranteed bonds – GGB), and 8.4% (31 December 

bank or on the market. In the current situation, NLB Group also strives to 

emphasis was placed on improving the quality and monitoring of  daily 

2019: 7.8%) were senior unsecured bonds. With the acquisition of  

The ECB-eligible credit claims comprise loans which fulfil the high 

follow as closely as possible the long-term trend of  diversification on both 

data, including daily monitoring of  movements in loans and deposits, as 

Komercijalna banka group, the structure of  liquid assets did not change 

eligibility criteria set by the ECB itself  and for domestic loans are specified 

the liability and asset sides of  the balance sheet. NLB Group regularly 

well as daily calculations of  the LCR indicator. Especially in the first half  

significantly, while the amount of  liquid assets increased by EUR 2,226,951 

in the general terms about execution of  monetary policy framework (Part 4) 

performs stress tests with the aim of  testing the liquidity stability and the 

of  the year, the intensity of  liquidity reporting increased significantly, 

thousand.

availability of  liquidity reserves in various stress situations. In addition, 

both internally, to ALCO of  the NLB Group, as well as at the request 

adopted by the Bank of  Slovenia. NLB is the only member of  NLB Group 

that complies with the conditions set by the Eurosystem to classify as an 

special attention is given to the fulfilment of  the liquidity regulation (CRR/

of  the regulator. In addition to regular monthly reporting, weekly and 

The purpose of  banking book securities is to provide liquidity, along with 

eligible counterparty. As such, these ECB credit claims are included among 

CRD), with monitoring and reporting of  the liquidity coverage ratio (LCR) 

daily reporting to the Management Board was also introduced, while the 

stabilisation of  the interest margin and interest rate risk management 

liquidity reserves. 

according to the Delegated Act and net stable funding ratio (NSFR). This 

regulator introduced several new reports, with an emphasis on monitoring 

simultaneously. When managing the portfolio, NLB Group uses conservative 

also includes monitoring and reporting of  Additional Liquidity Monitoring 

daily liquidity. The second half  of  the year, and especially the end of  2020, 

principles, particularly with respect to the portfolio’s structure in terms of  

Members of  NLB Group manage their liquid assets on a decentralised basis 

Metrics (ALMM) on solo and consolidated levels. In accordance with 

was marked by the acquisition of  the Komercijalna banka group on 30 

issuers’ ratings and asset class. The framework for managing the banking 

in compliance with the local liquidity regulation and valid policies of  NLB 

the Commission Implementing Regulation (EU), NLB Group regularly 

December 2020, which required many coordination activities, which will 

book securities are the Policy for managing debt securities in the Financial 

Group.

monitors and issues quarterly reports on asset encumbrance. 

continue next year. The liquidity risk of  the NLB Group has not changed 

Markets’ banking book and the Policy for Managing Domestic (Slovenian) 

Within regular liquidity stress-testing NLB Group regularly prepares a 

continues to maintain a favourable liquidity position.

b) Encumbered assets

significantly due to the acquisition of  the Komercijalna banka group, as it 

static liquidity mismatch table by residual maturity and dynamic liquidity 

projections taking several cash-flow scenarios into account to ensure 

a) Managing NLB Group’s liquidity reserves

monitoring over the liquidity position of  each NLB Group member.

NLB Group has liquidity reserves available to cover liabilities that fall or 

The Group manages its liquidity position (liquidity within one day) daily, 

Liquidity reserves are comprised of  cash, the settlement account at the 

for a period of  several days or weeks in advance, based on the planning and 

central bank, sight deposits and term deposits at banks, and debt securities 

monitoring of  cash flows. Each NLB Group member is responsible for its 

and loans eligible as collateral for the Eurosystem’s liquidity providing 

own liquidity position and carries out the following activities:

operations, on the basis of  which the Bank may generate the requisite 

may become due. Liquidity reserves must become available on short notice. 

•  managing intraday liquidity; 

•  planning and monitoring cash flows;

liquidity at any time. The available liquidity reserves are liquidity reserves 

decreased by the reserve requirement, required balances for the continuous 

performance of  payment transactions, encumbered securities, and/or credit 

•  monitoring and complying with the liquidity regulations of  the central 

claims for different purposes (secured funding).

bank; 

•  adopting business decisions; 

The minimum amount of  liquidity reserves is determined on the basis of  the 

•  forming and managing liquidity reserves; and 

methodology pertaining to liquidity risk stress tests. The amount represents 

•  performing liquidity stress test to define the liquidity buffer for smooth 

the survival of  a severe stress over a period of  three months in a combined 

functioning of  the payment system in stressed circumstances. 

stress scenario.

NLB Group members actively manage liquidity over the course of  a day, 

taking into account the characteristics of  payment settlements to ensure the 
timely settlement of  liabilities in normal and stressed circumstances.

NLB Group

NLB

in EUR thousands

Carrying 
amount of 
encumbered 
assets

Fair value of 
encumbered 
securities

Carrying 
amount of 
unencumbered 
assets

Fair value of 
unencumbered 
securities

Carrying 
amount of 
encumbered 
assets

Fair value of 
encumbered 
securities

Carrying 
amount of 
unencumbered 
assets

Fair value of 
unencumbered 
securities

991,649

-

2,462,193

-

102,458

708

708

82,251

80,949

-

-

-

1,966,670

-

49,318

49,318

52,336

55,519

4,968,205

5,017,867

52,336

55,519

2,899,198

2,951,975

80,204

-

1,124,897

-

-

9,874,875

1,053,435

18,440,959

-

-

72,943

-

227,737

-

-

4,734,993

1,148,687

10,798,866

-

-

2020

Loans on demand

Equity instruments

Debt securities

Loans and advances other 
than loans on demand

Other assets

Total

159

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020NLB Group

NLB

in EUR thousands

Carrying 
amount of 
encumbered 
assets

Fair value of 
encumbered 
securities

Carrying 
amount of 
unencumbered 
assets

Fair value of 
unencumbered 
securities

Carrying 
amount of 
encumbered 
assets

Fair value of 
encumbered 
securities

Carrying 
amount of 
unencumbered 
assets

Fair value of 
unencumbered 
securities

443,953

-

-

-

1,317,496

-

86,302

58,265

58,265

-

-

-

1,041,184

-

47,662

47,662

50,944

57,697

3,700,790

3,755,463

50,944

57,697

3,050,258

3,101,857

71,105

-

566,002

-

-

7,724,398

807,137

13,608,086

-

-

64,711

-

201,957

-

-

4,736,090

724,406

9,599,600

-

-

2019

Loans on demand

Equity instruments

Debt securities

Loans and advances other 
than loans on demand

Other assets

Total

c) Collateral received – unencumbered

The nominal amount of  collateral received, or own debt securities issued 

not available for encumbrance are shown in the table below:

e) Non-derivative cash flows

disclosed in the table are the undiscounted contractual cash flows 

The tables below illustrate the cash flows from non-derivative financial 

determined on the basis of  spot rates at the end of  the reporting period. 

instruments by residual maturities at the end of  the year. The amounts 

NLB Group

in EUR thousands

Up to 1 Month

1 Month 
to 3 Months

3 Months 
to 1 Year 1 Year to 5 Years

Over 5 Years

Total

31 Dec 2020

Financial liabilities and credit-related commitments

Financial liabilities measured at amortised cost

 - deposits from banks and central banks

52,434

19,813

558

491

-

73,296

 - borrowings from banks and central banks

666

727

18,146

130,821

10,273

160,633

 - due to customers

14,111,895

379,127

1,080,487

848,237

19,059

16,438,805

 - borrowings from other customers

 - subordinated liabilities

 - other financial liabilities

1,041

-

137,463

2,899

4,426

8,762

9,719

6,803

14,402

43,382

41,400

42,917

39,743

328,352

3,756

96,784

380,981

207,300

NLB Group

NLB

Non-financial guarantees

25,177

67,127

154,766

334,078

66,198

647,346

in EUR thousands

Credit risk related commitments

563,821

226,551

703,691

408,880

424,681

2,327,624

2019

2020

2019

Total 

14,892,497

709,432

1,988,572

1,850,206

892,062

20,332,769

Equity instruments

Debt securities

Loans and advances other than loans on demand

Other assets

Total

d) Source of encumbrance

2020

268,249

10,438

146,750

197,157

198,874

176,532

-

-

-

111,726

20,165

20,249

10,679,630

7,361,858

3,809,244

3,703,078

11,105,067

7,670,741

4,028,283

3,899,859

NLB Group

NLB

2020

2019

2020

2019

Collateralised 
liability

Assets given 
as collateral

Collateralised 
liability

Assets given 
as collateral

Collateralised 
liability

Assets given 
as collateral

Collateralised 
liability

Assets given 
as collateral

Derivatives 

Deposits

Other sources of encumbrance

76,187

91,250

65,056

78,174

76,187

91,250

65,056

78,174

5,978

12,055

3,875

1,021,592

8,955

4,107

14,553

5,978

12,055

8,955

14,553

473,274

-

124,433

-

109,230

Total

86,040

1,124,897

78,118

566,001

82,165

227,738

74,011

201,957

in EUR thousands

Financial liabilities measured at fair value through profit or loss

-

129

96

7,773

Total financial assets

5,228,895

651,541

2,434,589

7,867,386

4,621,083

20,803,494

31 Dec 2019

Financial liabilities and credit-related commitments

NLB Group

in EUR thousands

Up to 1 Month

1 Month 
to 3 Months

3 Months 
to 1 Year 1 Year to 5 Years

Over 5 Years

Total

Financial liabilities measured at amortised cost

 - deposits from banks and central banks

 - borrowings from banks and central banks

34,762

829

3,171

713

4,728

20,183

179

132,649

19,175

173,549

 - due to customers

9,748,905

310,184

923,914

646,400

11,446

11,640,849

 - borrowings from other customers

 - subordinated liabilities

 - other financial liabilities

547

45,447

99,576

2,384

-

6,592

6,801

7,984

13,629

29,818

25,080

34,037

28,387

194,798

3,258

67,728

272,126

158,484

Credit risk related commitments

519,894

141,560

542,244

291,615

265,909

1,761,222

Non-financial guarantees

26,319

47,942

146,477

244,240

67,883

532,861

-

-

7,998

42,840

As at 31 December 2020, NLB Group and NLB had a large share of  

assets equalled EUR 1,125 million (31 December 2019: EUR 566 million), 

Total 

10,476,279

514,067

1,664,664

1,411,791

590,856

14,657,657

unencumbered assets. Other sources of  encumbrance mostly relate to the 

relating to the deposit guarantee scheme and to secure funding received 

obligatory reserve. On the NLB Group level, the amount of  encumbered 

from international financial organisations.

Total financial assets

3,089,393

766,986

1,897,395

5,418,262

3,864,711

15,036,747

160

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020NLB

in EUR thousands

f) An analysis of the statement of financial position by residual contractual maturity 

Up to 1 Month

1 Month 
to 3 Months

3 Months 
to 1 Year 1 Year to 5 Years

Over 5 Years

Total

NLB Group

in EUR thousands

31 Dec 2020

Financial liabilities and credit-related commitments

Financial liabilities measured at amortised cost

 - deposits from banks and central banks

 - borrowings from banks and central banks

41,635

85

-

704

-

-

13,547

121,751

 - due to customers

8,412,546

108,942

184,159

143,115

 - borrowings from other customers

 - subordinated liabilities

 - other financial liabilities

-

-

70,217

-

4,426

6,134

13

6,803

582

-

41,400

23,813

-

9,561

4,775

-

328,352

527

41,635

145,648

8,853,537

13

380,981

101,273

Credit risk related commitments

478,872

143,562

418,866

261,282

270,333

1,572,915

Non-financial guarantees

18,203

41,599

90,299

245,158

36,406

431,665

Total

9,021,558

305,367

714,269

836,519

649,954

11,527,667

Total financial assets

2,800,273

217,309

1,008,108

3,878,926

2,904,506

10,809,122

NLB

in EUR thousands

Financial liabilities measured at fair value through profit or loss

-

Financial liabilities measured at amortised cost

 - deposits from banks and central banks

 - borrowings from banks and central banks

89,820

85

-

-

-

-

7,746

-

713

17,004

128,181

 - due to customers

7,192,671

138,709

274,599

148,107

-

-

18,537

10,017

7,746

89,820

164,520

7,764,103

 - borrowings from other customers

 - subordinated liabilities

 - other financial liabilities

-

45,447

63,098

-

-

6,403

32

6,801

3,053

2,505

25,080

25,707

-

2,537

194,798

272,126

81

98,342

Financial assets held for trading

16,046

15,173

47,223

6,412

 - loans and advances to customers

538,078

421,665

1,733,251

4,252,968

2,673,898

9,619,860

 - other financial assets

80,692

8,319

3,380

20,597

150

113,138

31 Dec 2020

Cash, cash balances at central banks, and 
other demand deposits at banks

Non-trading financial assets mandatorily 
at fair value through profit or loss

Financial assets measured at fair value 
through other comprehensive income

Financial assets measured at amortised cost

 - debt securities

 - loans and advances to banks

Fair value changes of hedged items in 
portfolio hedge of interest rate risk

Non-current assets held for sale

Property and equipment

Investment property

Intangible assets

Current income tax assets

Deferred income tax assets

Other assets

Total assets

Financial liabilities held for trading

Derivatives - hedge accounting

Financial liabilities measured at amortised cost

Up to 1 Month

1 Month 
to 3 Months

3 Months 
to 1 Year 1 Year to 5 Years

Over 5 Years

Total

3,961,812

-

-

-

3,961,812

-

1

6,067

120

24,954

1,171

10,081

352,474

57,055

337,298

1,960,192

807,271

3,514,290

74,540

154,686

47,087

36,706

76,672

4,375

695,030

609,758

1,503,087

1,238

-

197,005

84,855

42,393

-

-

-

-

-

-

1,656

327

-

-

-

-

-

-

22

-

-

8,658

-

-

-

-

2,691

-

24,548

9,109

54,992

885

-

78,847

41,501

32,274

-

-

28,759

8,337

12,959

-

13,844

8,658

170,270

249,117

13,341

29,394

7,988

-

2,703

154

54,842

61,668

7,988

4,369

31,789

97,140

5,210,926

595,256

2,246,272

7,169,022

4,344,379

19,565,855

15,485

61,161

-

-

-

-

-

-

-

-

-

15,485

61,161

72,633

31 Dec 2019

Financial liabilities and credit-related commitments

Up to 1 Month

1 Month 
to 3 Months

3 Months 
to 1 Year 1 Year to 5 Years

Over 5 Years

Total

Investments in associates and joint ventures

 - deposits from banks and central banks

52,434

19,813

163

223

 - borrowings from banks and central banks

658

717

17,468

129,215

10,167

158,225

Credit risk related commitments

462,738

112,337

357,075

198,855

192,711

1,323,716

 - due to customers

14,109,959

375,751

1,069,785

825,076

16,596

16,397,167

Non-financial guarantees

19,401

37,667

92,882

197,417

36,197

383,564

 - borrowings from other customers

Total 

7,873,260

295,829

751,446

733,598

452,341

10,106,474

Total financial assets

1,835,982

455,148

1,027,315

3,627,280

3,080,579

10,026,304

 - subordinated liabilities

 - other financial liabilities

 - lease liabilities

Provisions

When determining the gap between the financial liabilities and financial 

compiled a substantial amount of  high-quality liquid investments, mostly 

Current income tax liabilities

assets in the maturity bucket of  up to one month, it is necessary to be 

government securities and selected loans, which are accepted as adequate 

aware of  the fact that financial liabilities include total demand deposits, 

financial assets by the ECB.

and that NLB may apply a stability weight of  60% to demand deposits 

when ensuring compliance with the central bank’s regulations concerning 

Liabilities and credit-related commitments are included in maturity buckets 

calculation of  the liquidity position. To ensure NLB Group’s and NLB’s 

based on their residual contractual maturity.

liquidity, and based on its approach to risk, in previous years NLB Group 

Deferred income tax liabilities

Other liabilities

Total liabilities

Credit risk related commitments

Non-financial guarantees

977

-

136,371

1,092

8,507

644

763

9,467

2,731

3,690

7,703

1,059

1,183

358

-

412

9,120

1,759

9,552

4,850

32,785

-

-

2,690

41,072

37,660

-

282,872

25,970

16,947

79,159

-

3,301

1,521

1,345

2,411

3,425

-

411

91,560

288,321

180,941

26,359

125,059

1,002

4,475

6,337

20,427

14,397,518

413,417

1,148,172

1,122,484

361,224

17,442,815

563,821

25,177

226,551

67,127

703,691

154,766

408,880

334,078

424,681

2,327,624

66,198

647,346

Total liabilities and credit-related commitments

14,986,516

707,095

2,006,629

1,865,442 

852,103

20,417,785

161

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020NLB Group

in EUR thousands

NLB

in EUR thousands

31 Dec 2019

Cash, cash balances at central banks, and 
other demand deposits at banks

Financial assets held for trading

Non-trading financial assets mandatorily 
at fair value through profit or loss

Financial assets measured at fair value 
through other comprehensive income

Financial assets measured at amortised cost

 - debt securities

 - loans and advances to banks

Up to 1 Month

1 Month 
to 3 Months

3 Months 
to 1 Year 1 Year to 5 Years

Over 5 Years

Total

31 Dec 2020

Up to 1 Month

1 Month 
to 3 Months

3 Months 
to 1 Year 1 Year to 5 Years

Over 5 Years

Total

2,101,346

20,753

600

-

21

461

-

37

-

-

2,428

12,945

-

2,101,346

3,227

8,925

24,038

25,359

246,264

220,646

157,256

956,226

561,036

2,141,428

Cash, cash balances at central banks, and 
other demand deposits at banks

Financial assets held for trading

Non-trading financial assets mandatorily 
at fair value through profit or loss

Financial assets measured at fair value 
through other comprehensive income

Financial assets measured at amortised cost

2,261,533

16,381

526

-

-

-

1

158

26,084

-

2,449

3,885

-

-

4,453

2,261,533

18,831

35,106

91,312

19,936

185,583

867,674

551,846

1,716,351

74,571

63,799

108,115

127,645

562,425

781,092

1,653,848

 - debt securities

24,393

2,764

2,440

7

93,403

 - loans and advances to banks

66,893

392

13,792

22,824

41,502

50,274

556,444

599,249

1,277,880

28,990

55,840

158,320

 - loans and advances to customers

487,218

367,641

1,420,888

3,185,043

2,128,934

7,589,724

 - loans and advances to customers

322,669

141,946

609,404

2,029,791

1,460,368

4,564,178

1,012

912

22,486

 - other financial assets

33,661

218

 - other financial assets

Derivatives - hedge accounting

Fair value changes of hedged items in 
portfolio hedge of interest rate risk

Non-current assets held for sale

Property and equipment

Investment property

Intangible assets

Investments in associates and joint ventures

Current income tax assets

Deferred income tax assets

Other assets

Total assets

73,005

788

-

-

-

-

-

-

202

-

-

-

-

-

-

-

-

29

-

-

-

43,191

-

-

-

-

6,053

-

-

903

-

28,441

40,760

11,147

-

-

29,419

7,596

-

-

8,088

97,415

788

8,991

11,556

28,395

7,499

-

81

-

52,316

39,542

7,499

6,284

29,500

63,811

3,087,230

730,600

1,790,423

4,859,831

3,706,004

14,174,088

Financial liabilities held for trading

Financial liabilities measured at fair value through profit or loss

Derivatives - hedge accounting

Financial liabilities measured at amortised cost

 - deposits from banks and central banks

 - borrowings from banks and central banks

17,903

-

49,507

34,762

815

-

129

-

3,171

705

-

96

-

4,728

19,393

-

7,773

-

179

-

-

-

-

17,903

7,998

49,507

Fair value changes of hedged items in 
portfolio hedge of interest rate risk

Non-current assets held for sale

-

43,191

Property and equipment

167,164

195,605

Investment property

Intangible assets

Investments in subsidiaries, associates and joint ventures

Current income tax assets

Deferred income tax assets

Other assets

Total assets

Financial liabilities held for trading

Derivatives - hedge accounting

Financial liabilities measured at amortised cost

 - deposits from banks and central banks

 - borrowings from banks and central banks

 - due to customers

9,747,598

307,696

913,343

632,382

11,298

11,612,317

 - subordinated liabilities

130,528

18,944

170,385

 - borrowings from other customers

42,840

 - due to customers

8,412,510

108,772

183,709

141,077

 - borrowings from other customers

 - subordinated liabilities

 - other financial liabilities

 - lease liabilities

Provisions

Current income tax liabilities

Deferred income tax liabilities

Other liabilities

Total liabilities

Credit risk related commitments

Non-financial guarantees

485

45,367

99,205

371

10,559

1,798

-

8,653

2,202

-

7,300

684

641

473

-

544

5,980

1,754

11,001

2,628

32,464

-

-

1,397

27,547

28,244

-

163,448

24,265

9,772

42,888

-

2,478

4,000

-

3,258

1,862

-

355

618

64,458

210,569

141,771

16,713

88,414

2,271

2,833

15,212

 - other financial liabilities

 - lease liabilities

Provisions

Other liabilities

Total liabilities

10,017,023

323,545

992,784

881,812

228,027

12,443,191

Total liabilities and credit-related commitments

9,103,742

305,224

728,060

834,610

608,553

11,580,189

519,894

26,319

141,560

47,942

542,244

146,477

291,615

244,240

265,909

1,761,222

67,883

532,861

Credit risk related commitments

Non-financial guarantees

478,872

18,203

143,562

41,599

418,866

90,299

261,282

245,158

270,333

1,572,915

36,406

431,665

Total liabilities and credit-related commitments

10,563,236

513,047

1,681,505

1,417,667

561,819

14,737,274

162

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

-

-

-

-

-

-

-

-

6,558

-

-

-

-

-

-

-

-

-

40

-

4,454

-

-

-

1,719

1,923

20,584

885

-

22,173

8,300

13,058

65,140

-

-

29,214

5,106

-

-

12,959

-

69,502

-

15,047

54,503

13,844

4,454

91,675

8,300

28,105

683,863

750,722

-

-

-

1,923

29,214

11,664

15,500

61,161

41,635

85

-

-

-

-

-

-

-

-

-

704

12,948

120,260

-

-

70,144

73

495

5,064

-

3,690

6,006

128

669

94

13

1,759

-

582

19,463

421

-

-

21,899

1,914

41,533

1,487

-

-

-

9,467

4,687

-

15,500

61,161

41,635

143,464

8,850,755

13

282,872

288,321

12

515

1,630

2,631

98,061

3,212

63,790

9,697

8,606,667

120,063

218,895

328,170

301,814

9,575,609

18,684

8,282

29,249

2,799,925

198,874

926,090

3,648,587

3,453,127

11,026,603

Annual Report 2020Up to 1 Month

1 Month 
to 3 Months

3 Months 
to 1 Year 1 Year to 5 Years

Over 5 Years

Total

the relevant maturity buckets based on residual maturities. The amounts 

NLB

in EUR thousands

g) Derivative cash flows

disclosed in the table are the contractual undiscounted cash flows prepared 

The table below illustrates cash flows from derivatives, broken down into 

on the basis of  spot rates on the reporting date. 

31 Dec 2019

Cash, cash balances at central banks, and 
other demand deposits at banks

Financial assets held for trading

Non-trading financial assets mandatorily 
at fair value through profit or loss

Financial assets measured at fair value 
through other comprehensive income

Financial assets measured at amortised cost

 - debt securities

 - loans and advances to banks

1,292,211

20,800

365

-

21

144

-

37

785

-

3,227

18,994

-

-

2,999

1,292,211

24,085

23,287

25,798

186,222

115,877

795,629

533,131

1,656,657

74,400

8,925

73,519

12,011

107,934

453,767

775,546

1,485,166

48,149

8,358

66,909

144,352

 - loans and advances to customers

360,469

162,053

659,576

1,937,129

1,449,372

4,568,599

 - other financial assets

Derivatives - hedge accounting

Fair value changes of hedged items in 
portfolio hedge of interest rate risk

Non-current assets held for sale

Property and equipment

Investment property

Intangible assets

Investments in subsidiaries, associates and joint ventures

Current income tax assets

Deferred income tax assets

Other assets

Total assets

43,901

788

-

-

-

-

-

-

-

-

5,472

314

600

22,464

-

-

-

-

-

-

-

23

-

-

-

-

5,532

-

-

-

1,719

5,440

-

903

-

19,637

9,303

10,199

65,170

-

-

29,569

5,670

-

-

-

8,088

-

70,267

-

15,781

67,279

788

8,991

5,532

89,904

9,303

25,980

286,360

353,249

-

-

-

5,463

29,569

11,142

1,833,129

434,307

951,319

3,374,349

3,208,453

9,801,557

Financial liabilities held for trading

Financial liabilities measured at fair value through profit or loss

Derivatives - hedge accounting

Financial liabilities measured at amortised cost

 - deposits from banks and central banks

 - borrowings from banks and central banks

17,892

-

49,507

89,820

85

-

-

-

-

-

-

-

-

-

7,746

-

-

-

-

-

-

17,892

7,746

49,507

89,820

705

16,296

126,165

18,313

161,564

 - due to customers

7,192,603

138,492

273,855

145,898

9,889

7,760,737

 - borrowings from other customers

 - subordinated liabilities

 - other financial liabilities

 - lease liabilities

Provisions

Other liabilities

Total liabilities

-

45,367

63,067

31

231

3,949

-

-

6,269

134

309

333

32

1,754

2,452

601

22,313

334

23,770

1,937

37,531

4,000

-

81

-

618

95,558

2,784

60,384

9,234

7,462,552

146,242

317,637

349,552

192,349

8,468,332

Credit risk related commitments

Non-financial guarantees

462,738

19,401

112,337

37,667

357,075

92,882

198,855

197,417

192,711

1,323,716

36,197

383,564

Total liabilities and credit-related commitments

7,944,691

296,246

767,594

745,824

421,257

10,175,612

31 Dec 2020

Foreign exchange derivatives

- Forwards

- Outflow

- Inflow

- Swaps

- Outflow

- Inflow

Interest rate derivatives

- Interest rate swaps and cross-currency swaps

- Outflow

- Inflow

Total outflow

Total inflow

31 Dec 2019

Foreign exchange derivatives

- Forwards

- Outflow

- Inflow

- Swaps

- Outflow

- Inflow

- Outflow

- Inflow

- Caps and floors

- Outflow

- Inflow

Total outflow

Total inflow

NLB Group

in EUR thousands

Up to 1 Month

1 Month 
to 3 Months

3 Months 
to 1 Year 1 Year to 5 Years

Over 5 Years

Total

(24,456)

(28,334)

(65,976)

(13,817)

24,494

28,368

66,041

13,828

(20,709)

(49,105)

(36,055)

20,297

49,112

36,034

-

-

-

-

-

-

(132,583)

132,731

(105,869)

105,443

(692)

73

(2,962)

(11,378)

(42,239)

(18,643)

(75,914)

718

4,394

8,777

2,348

16,310

(45,857)

(80,401)

(113,409)

(56,056)

(18,643)

(314,366)

44,864

78,198

106,469

22,605

2,348

254,484

NLB Group

in EUR thousands

Up to 1 Month

1 Month 
to 3 Months

3 Months 
to 1 Year 1 Year to 5 Years

Over 5 Years

Total

(28,609)

(79,443)

28,636

79,494

(34,425)

34,370

(1,170)

94

-

-

(3,893)

3,897

(2,772)

1,024

-

-

(7,913)

7,919

(73,630)

73,797

(20,868)

20,886

-

-

-

-

-

-

(136,833)

136,935

(111,948)

112,064

(12,146)

(44,445)

(23,811)

(84,344)

6,359

15,742

14,139

37,358

-

-

(4)

4

-

-

(4)

4

(64,204)

(86,108)

(93,689)

(65,317)

(23,811)

(333,129)

63,100

84,415

88,075

36,632

14,139

286,361

2,505

-

2,537

Interest rate derivatives

-

163,448

210,569

- Interest rate swaps and cross-currency swaps

163

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 202031 Dec 2020

Foreign exchange derivatives

- Forwards

- Outflow

- Inflow

- Swaps

- Outflow

- Inflow

Interest rate derivatives

- Interest rate swaps and cross-currency swaps

- Outflow

- Inflow

Total outflow

Total inflow

31 Dec 2019

Foreign exchange derivatives

- Forwards

- Outflow

- Inflow

- Swaps

- Outflow

- Inflow

Interest rate derivatives

- Interest rate swaps and cross-currency swaps

- Outflow

- Inflow

- Caps and floors

- Outflow

- Inflow

Total outflow

Total inflow

NLB

in EUR thousands

Up to 1 Month

1 Month 
to 3 Months

3 Months 
to 1 Year 1 Year to 5 Years

Over 5 Years

Total

(23,685)

(31,650)

(65,976)

(13,817)

23,715

31,685

66,041

13,828

(24,874)

(53,580)

24,821

53,592

(6,063)

6,068

-

-

-

-

-

-

(135,128)

135,269

(84,517)

84,481

6.4. Management of non-financial risks

a) Operational risk 

Through comprehensive identification of  operational risks, possible future 

losses are identified, estimated, and appropriately managed. The major 

When assuming operational risks, NLB Group follows the guideline that 

operational risks are actively managed with the measures taken to reduce 

such risks may not materially impact its operations and, therefore, the risk 

them. An operational risk profile is prepared once a year on the basis of  

appetite for operational risks is low to moderate. The risk is also gradually 

the operational risk identification. Special emphasis is put on the most 

decreasing due to the reduced complexity of  operations in NLB Group, 

topical risks, among which in particular are those with a low probability of  

with disinvestment process of  non-core activities and optimisation of  

occurrence and very high potential financial influence. For this purpose, 

internal processes. NLB Group has set up a system of  collecting loss events, 

the Bank has developed the methodology of  stress-testing for operational 

identification, assessment, and management of  operational risks, all with 

risk. The methodology is a combination of  modelling loss event data and 

the aim of  ensuring quality management of  operational risks. This is 

scenario analysis for exceptional, but plausible events. Scenario analyses are 

particularly valid in strategic banking members.

made based on experience and knowledge of  experts from various critical 

All NLB Group banking members monitor risk appetite limits for 

areas. 

operational risk. The upper tolerance limit is defined as the limit amount of  

The capital requirement for operational risk is calculated using the basic 

net loss that an individual member still allows in its operations. If  the sum of  

indicator approach at NLB Group level and using the standardised 

net loss exceeds the tolerance limit, a special treatment of  major loss events 

approach at the NLB level.

(692)

73

(2,962)

(11,378)

(42,239)

(18,643)

(75,914)

is required and, if  necessary, takes additional measures for the prevention 

718

4,394

8,777

2,348

16,310

or mitigation of  the same or similar loss events are taken. The warning 

b) Business Continuity Management (BCM)

(49,251)

(88,192)

(83,417)

(56,056)

(18,643)

(295,559)

48,609

85,995

76,503

22,605

2,348

236,060

NLB

in EUR thousands

Up to 1 Month

1 Month 
to 3 Months

3 Months  
 to 1 Year 1 Year to 5 Years

Over 5 Years

Total

(27,908)

(79,443)

27,935

79,494

(36,436)

36,380

(7,021)

7,019

(7,913)

7,919

(78,099)

78,228

(20,868)

20,886

-

-

-

-

-

-

(136,132)

136,234

(121,556)

121,627

(1,170)

(2,772)

(12,146)

(44,445)

(23,811)

(84,344)

94

1,024

6,359

15,742

14,139

37,358

-

-

-

-

-

-

(4)

4

-

-

(4)

4

and critical limit of  loss events are also defined, which in case of  exceeding 

In NLB Group, business continuity management is carried out to protect 

require escalation procedures an acceptance of  possible additional  risk 

lives, goods, and reputation. Business continuity plans are prepared to be 

management measures. In addition, the Bank does not allow certain risks 

used in the event of  natural disasters, IT disasters, and the undesired effects 

in its business – for them a so-called ‘zero tolerance’ was defined. For 

of  the environment to mitigate their consequences. 

monitoring some specific more important key risk indicators, that could 

show a possible increase of  an operational risk, the Bank developed a 

The concept of  the action plan that is prepared each year is such that 

specific methodology as an early warning system. Such risks are periodically 

the activities contribute to the upgrading or improvement of  the Business 

monitored in different business areas, and the results are discussed at the 

Continuity Management System. The basis for modernising the business 

Operational Risk Committee. The latter was named as the highest decision-

continuity plans is the regular annual Business Impact Analysis (BIA). 

making authority in the area of  operational risk management. Relevant 

On its basis, the adequacy of  the plans for office buildings HR plans and 

operational risk committees were also appointed at other NLB Group 

IT plans is checked. The best indicator of  the adequacy of  the business 

banks. The Management Board serves in this role at other subsidiaries. 

continuity plans is testing. In 2020 just four manual procedures and an IT 

The main task of  the afore-mentioned bodies is to discuss the most 

test were carried out at NLB (no evacuation test because of  the COVID-19 

significant operational risks and loss events, and to monitor and support 

pandemic). No major deviations were discovered. 

the effective management of  operational risks including their mitigation 

within an individual entity. All NLB Group entities, which are included in 

In NLB Group, know-how and methodologies are transferred to the 

the consolidation, have adopted relevant documents that are in line with 

members (except non-core members which are in the process of  liquidation). 

NLB standards. In banking members, these documents are in line with the 

The members have adopted appropriate documents which are in line with 

development of  operational risk management and regularly updated. The 

the standards of  NLB and revised in accordance with the development of  

whole NLB Group uses uniform software support, which is also regularly 

business continuity management. The activity of  the members is monitored 

upgraded.

throughout the year, and expert assistance is provided if  necessary. 

In NLB Group, the reported incurred net loss arising from loss events 

For more efficient functioning of  the business continuity management 

in 2020 were higher than in the previous year, partially also due to the 

system in NLB Group, training courses and visits to individual banking 

COVID-19 pandemic. Nevertheless, the reported incurred net loss remain 

members are also provided. In 2020, visits of  NLB Group banking 

within the set tolerance limits for operational risk. 

subsidiaries were suspended due to COVID-19 situation, nevertheless all 

In general, considerable attention is paid to reporting loss events, their 

sent to the members with the purpose to help and act in the uniform way.

preventive and response measures with regard to business continuity were 

(65,514)

(89,236)

(98,158)

(65,317)

(23,811)

(342,036)

mitigation measures and defining operational risks in all segments. To treat 

64,409

87,537

92,506

36,632

14,139

295,223

major loss events appropriately and as soon as possible, the Bank introduced 

With regards to IT failures, the Bank successfully used the IT plans 

an escalation scale for reporting bigger or more important loss events to 

and instructions for manual procedures, and thus also ensured business 

the top levels of  decision-making at NLB and the Supervisory Board of  

operations in emergency situations.

NLB. Additional attention is paid to the reporting of  potential loss events in 

order to improve the internal controls, and thus minimise those and similar 

Following the indications of  the outbreak of  COVID-19 in Slovenia 

events. Furthermore, the methodology to monitor, analyse and report key 

and SEE, NLB Group has taken measures to protect its customers 

risk indicators is established, servicing as an early warning system. The aim 

and employees, such as (but not limited to) ensuring the relevant safety 

is to improve business and supporting processes, as well enabling prompt 
response.

conditions and making sure that the services offered by the Group are 
provided without any disruption. The NLB Group continuously offered 

necessary services to clients, especially through digital channels (mobile 

banking, video calls and telebanking), which the NLB Group continues to 

164

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020develop at an accelerated pace. A Crisis Management Team was activated 

or liability may be exchanged in multiple active markets, the principal 

a) Financial and non-financial assets and liabilities measured at fair value in the financial statements

in the Bank and other banking members with full engagement of  the 

market for the asset or liability must be determined. In the absence of  a 

Management Board members. Special attention was paid to continuous 

principal market, the most advantageous market for the asset or liability 

provision of  services to clients, their monitoring, health protection measures 

must be determined. 

and prevention of  cyber fraud. 

•  Level 2 – A valuation technique where inputs are observable, either 

directly (i.e., prices) or indirectly (i.e., derived from prices). Level 2 

c) Management of other types of non-financial risks – capital 

includes prices quoted for similar assets or liabilities in active markets and 

risk, strategic risks, reputation risk, and profitability risk

prices quoted for identical or similar assets, and liabilities in markets that 

Risks not included in the regulatory capital requirements (standardised 

are not active. The sources of  input parameters for financial instruments, 

approach) but have or might have an important influence on the risk 

such as yield curves, credit spreads, foreign exchange rates, and the 

profile of  NLB Group, are regularly assessed, monitored, and managed. 

volatility of  interest rates and foreign exchange rates, is Bloomberg.

In addition, they are integrated into internal capital adequacy assessment 

•  Level 3 – A valuation technique where inputs are not based on observable 

process (ICAAP). NLB Group established internal methodologies for 

market data. Unobservable inputs are used to the extent that relevant 

identifying and assessing specific types of  risk, referring to the Group’s 

observable inputs are not available. Unobservable inputs must reflect the 

business model or arising from other external circumstances. If  a certain 

assumptions that market participants would use when pricing an asset or 

risk is assessed as a materially important risk, relevant disposable preventive 

liability. This level includes non-tradable shares and bonds, and derivatives 

and mitigation measures are applied, including regular monitoring of  

associated with these investments and other assets and liabilities for which 

their effectiveness. On this basis, internal capital is considered and its 

fair value cannot be determined with observable market inputs. 

consumption regularly monitored.

6.5. Fair value hierarchy of financial and non-financial assets and liabilities

in an active market for an identical asset or liability. An active market is 

Fair value is the price that would be received when selling an asset or paid 

a market in which transactions for an asset or liability are executed with 

Wherever possible, fair value is determined as an observable market price 

31 Dec 2020

Financial assets

Financial instruments held for trading

  Debt instruments

  Derivatives

Financial assets measured at fair value 
through other comprehensive income

  Debt instruments

  Equity instruments

Non-trading financial assets mandatorily 
at fair value through profit and loss

  Debt instruments

  Equity instruments

  Loans

Financial liabilities

to transfer a liability in an orderly transaction between market participants 

sufficient frequency and volume to provide pricing information on an 

Financial instruments held for trading

at the measurement date. NLB Group uses various valuation techniques to 

ongoing basis. Assets and liabilities measured at fair value in active markets 

determine fair value. IFRS 13 specifies a fair value hierarchy with respect 

are determined as the market price of  a unit (e.g. share) at the measurement 

to the inputs and assumptions used to measure financial and non-financial 

date, multiplied by the quantity of  units owned by NLB Group. The fair 

assets and liabilities at fair value. Observable inputs reflect market data 

value of  assets and liabilities whose market is not active is determined using 

obtained from independent sources, while unobservable inputs reflect 

valuation techniques. These techniques bear a different intensity level of  

the assumptions of  NLB Group. This hierarchy gives the highest priority 

estimates and assumptions, depending on the availability of  observable 

to observable market data when available, and the lowest priority to 

market inputs associated with the asset or liability that is the subject of  the 

unobservable market data. NLB Group considers relevant and observable 

valuation. Unobservable inputs shall reflect the estimates and assumptions 

  Derivatives

Derivatives - hedge accounting

Non-financial assets

Investment properties

Non-current assets held for sale

Non-financial assets impaired during the year

market prices in its valuations, where possible. The fair value hierarchy 

that other market participants would use when pricing the asset or liability.

Recoverable amount of property and equipment

comprises the following levels: 

For non-financial assets measured at fair value and not classified at Level 

Recoverable amount of investments in 
subsidiaries, associates and joint ventures

•  Level 1 – Quoted prices (unadjusted) on active markets. This level includes 

1, fair value is determined based on valuation reports provided by certified 

listed equities, debt instruments, derivatives, units of  investment funds, 

valuators. Valuations are prepared in accordance with the International 

and other unadjusted market prices of  assets and liabilities. When an asset 

Valuation Standards (IVS). 

NLB Group

NLB

in EUR thousands

Level 1

Level 2

Level 3

Total fair 
value

Level 1

Level 2

Level 3

Total fair 
value

2,450

2,450

81,619

66,356

-

15,263

786

-

786

84,855

68,806

16,049

2,450

2,450

15,595

-

-

15,595

786

-

786

18,831

2,450

16,381

2,068,317

1,444,146

1,827

3,514,290

1,663,619

52,458

274

1,716,351

2,060,346

1,385,245

7,971

58,901

900

927

67,799

3,446,491

1,663,619

7,585

-

1,671,204

13,146

2,157

10,989

-

-

-

-

-

-

-

-

-

-

-

-

29,247

42,393

-

2,157

4,171

15,160

25,076

25,076

15,485

15,485

61,161

-

-

-

15,485

15,485

61,161

22,632

32,210

54,842

8,658

3,897

-

-

-

-

8,658

3,897

-

-

-

-

-

-

-

-

-

-

-

-

-

44,873

274

45,147

7,947

27,159

35,106

-

-

-

-

4,171

4,171

7,947

22,988

30,935

15,500

15,500

61,161

8,300

4,454

-

280

-

-

-

-

-

-

15,500

15,500

61,161

8,300

4,454

-

4,670

4,950

165

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020 
31 Dec 2019

Financial assets

Financial instruments held for trading

  Debt instruments

  Derivatives

Derivatives - hedge accounting

Financial assets measured at fair value 
through other comprehensive income

  Debt instruments

  Equity instruments

Non-trading financial assets mandatorily 
at fair value through profit and loss

  Debt instruments

  Equity instruments

  Loans

Financial liabilities

Financial instruments held for trading

  Derivatives

Derivatives - hedge accounting

Financial liabilities measured at fair 
value through profit or loss

Non-financial assets

Investment properties

Non-current assets held for sale

Non-financial assets impaired during the year

Recoverable amount of property and equipment

Recoverable amount of investments in 
subsidiaries, associates and joint ventures

NLB Group

NLB

in EUR thousands

Level 1

Level 2

Level 3

Total fair 
value

Level 1

Level 2

Level 3

Total fair 
value

b) Significant transfers of financial instruments between levels of valuation

NLB Group’s policy of  transfers of  financial instruments between levels of  

valuation is illustrated in the table below.

4,325

4,325

-

-

18,906

-

18,906

788

807

-

807

-

24,038

4,325

19,713

788

4,325

4,325

-

-

18,953

-

18,953

788

807

-

807

-

24,085

4,325

19,760

788

1,847,901

289,418

4,109

2,141,428

1,603,904

52,494

259

1,656,657

1,847,739

244,066

-

2,091,805

1,603,904

7,807

-

1,611,711

162

45,352

4,109

49,623

7,682

1,756

5,926

-

-

-

-

-

-

-

-

-

-

-

-

-

17,677

25,359

-

2,716

1,756

8,642

14,961

14,961

17,903

17,903

49,507

-

-

-

17,903

17,903

49,507

-

7,998

7,998

23,383

28,933

52,316

43,191

4,299

-

-

-

-

43,191

4,299

-

-

-

-

-

-

-

-

-

-

-

-

-

-

44,687

259

44,946

7,516

15,771

23,287

-

-

-

-

2,716

2,716

7,516

13,055

20,571

17,892

17,892

49,507

-

-

-

17,892

17,892

49,507

-

7,746

7,746

9,303

5,532

-

310

-

-

-

9,303

5,532

-

5,222

5,532

Derivatives

Fair value 
hierarchy

1

2

3

Equities

Equity stake

Funds

Debt securities

Loans

Equities

Currency

Interest

market value from 
exchange market

regular valuation by 
fund management 
company

market value from 
exchange market

valuation model

valuation model

valuation model

valuation model

valuation model

valuation model

valuation model

valuation model

valuation model

valuation model        
(underlying 
in level 1)

valuation model    
(underlying 
instrument 
in level 3)

Transfers

from level 1 to 3

from level 1 to 3

from level 1 to 2

from level 2 to 3

from level 2 to 3

equity excluded 
from exchange 
market

fund management 
company stops 
publishing regular 
valuation

debt securities 
excluded from 
exchange market

counterparty 
reclassified from 
performing to NPL

underlying 
instrument 
excluded from 
exchange market

from level 1 to 3

from level 3 to 1

from level 1 to 2

from level 3 to 2

from level 3 to 2

companies 
in insolvency 
proceedings 

from level 1 to 3

equity not liquid 
(not trading for 
2 months)

from level 3 to 1

equity included in 
exchange market

fund management 
company starts 
publishing regular 
valuation

debt securities not 
liquid (not trading 
for 6 months)

counterparty 
reclassified from 
NPL to performing

underlying 
instrument included 
in exchange market

from level 1 to 3 
and from 2 to 3

companies 
in insolvency 
proceedings

from level 2 to 1 
and from 3 to 1

start trading with 
debt securities on 
exchange market

from level 3 to 2

until valuation 
parameters are 
confirmed on 
ALCO (at least on 
quarterly basis)

For 2020 and 2019, neither NLB Group nor NLB had any significant 

Non-financial assets on Level 2 of  the fair value hierarchy at NLB Group 

transfers between levels of  valuation of  financial instruments measured at 

and NLB include investment properties.

fair value in financial statements. 

c) Financial and non-financial assets and liabilities at 

income approach based on an estimation of  future cash flows discounted to 

When valuing bonds classified on Level 2, NLB Group primarily uses the 

Level 2 regarding the fair value hierarchy

the present value. 

Financial instruments on Level 2 of  the fair value hierarchy at NLB Group 

and NLB include:

The input parameters used in the income approach are the risk-free yield 

curve and the spread over the yield curve (credit, liquidity, country).

•  debt securities: bonds not quoted on active markets and valuated by a 

valuation model;

Fair values for derivatives are determined using a discounted cash flow 

•  derivatives: derivatives except forward derivatives and options on equity 

model based on the risk-free yield curve. Fair values for options are 

instruments that are not quoted on active markets;

determined using valuation models for options (the Garman and Kohlhagen 

•  performing loans measured at fair value, which according to IFRS 9 do 

model, binomial model, and Black-Scholes model). 

not pass SPPI test. Fair value is calculated on the basis of  the discounted 
expected future cash flows with the required rate of  return; and

•  the National Resolution Fund.

At least one of  the three valuation methods are used for the valuation of  

investment property. The majority of  investment property is valued using 

the income approach where the present value of  future expected returns 

166

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020is assessed. When valuing an investment property, average rents at similar 

Non-financial assets on Level 3 of  the fair value hierarchy at NLB Group 

Movements of financial assets and liabilities at Level 3

locations and capitalisation ratios such as: the risk-free yield, risk premium 

include investment properties.

and the risk premium to account for capital preservation are used. Rents at 

similar locations are generated from various sources, like data from lessors 

NLB Group uses three valuation methods for the valuation of  equity 

and lessees, web databases, and own databases. NLB Group has observable 

financial assets mentioned in first bullet: the income, market, and cost 

data for all investment property at its disposal. If  observable data for similar 

approaches.

locations are not available, NLB Group uses data from wider locations and 

appropriately adjusts such data. 

NLB Group selects valuation model and values of  unobservable input data 

within a reasonable possible range, but uses model and input data that other 

d) Financial and non-financial assets and liabilities 

market participants would use. 

at Level 3 of the fair value hierarchy

Financial instruments on Level 3 of  the fair value hierarchy in NLB Group 

At least one of  the three valuation methods are used for the valuation of  

and NLB include:

investment property. The majority of  investment property is valued using 

the income approach where the present value of  future expected returns 

•  equities: mainly financial equities that are not quoted on active markets; 

is assessed. When valuing an investment property, average rents at similar 

•  derivative financial instruments: forward derivatives and options on equity 

locations and capitalisation ratios such as: the risk-free yield, risk premium 

instruments that are not quoted on an active organised market. Fair 

and the risk premium to account for capital preservation are used. Rents at 

values for forward derivatives are determined using the discounted cash 

similar locations are generated from various sources, like data from lessors 

flow model. Fair values for equity options are determined using valuation 

and lessees, web databases, and own databases. NLB Group has observable 

models for options (the Garman and Kohlhagen model, binomial model, 

data for all investment property at its disposal. If  observable data for similar 

and Black-Scholes model). Unobservable inputs include the fair values of  

locations are not available, NLB Group uses data from wider locations and 

underlying instruments determined using valuation models. The source of  

appropriately adjusts such data.

observable market inputs is the Bloomberg information system; and

•  non-performing loans measured at fair value, which according to IFRS 

9 do not pass SPPI test. Fair value is calculated on the basis of  the 

discounted expected future cash flows with the required rate of  return. In 

defining the expected cash flows for non-performing loans, the value of  

collateral and other pay off estimates can be used.

NLB Group

Balance as at 1 January 2019

Effects of translation of foreign 
operations to presentation currency

Valuation:

- through profit or loss

- recognised in other 
comprehensive income

Exchange differences

Increases

Decreases

Transfers to Level 3

Balance as at 31 December 2019

Effects of translation of foreign 
operations to presentation currency

Acquisition of subsidiaries

Valuation:

- through profit or loss

- recognised in other 
comprehensive income

Exchange differences

Increases

Decreases

Financial 
instruments held 
for trading

Financial assets measured at 
fair value through OCI

Non-trading financial assets 
mandatorily at fair value 
through profit or loss

in EUR thousands

Financial liabilities 
measured at fair 
value through 
profit or loss

Derivatives

Debt  
instruments

Equity 
instruments

Equity 
instruments

Loans and other 
financial assets

Total financial 
assets

Loans and other 
financial liabilities

329

-

478

-

-

-

-

-

807

-

-

(21)

-

-

-

-

-

-

-

-

-

-

-

-

-

900

-

-

-

-

3,960

106

-

43

-

-

-

-

4,109

53

85

-

21

-

(3,341)

927

1,923

23,800

30,012

4,190

-

-

106

-

7,128

14,291

21,897

3,798

-

-

-

-

-

43

-

7,147

7,147

(6,935)

(30,277)

(37,212)

600

2,716

-

-

-

14,961

-

-

600

22,593

53

985

-

10

-

-

-

7,998

-

-

1,642

(2,720)

(1,099)

(8,006)

-

(187)

-

-

4,171

-

(48)

20,399

(7,516)

25,076

21

(235)

20,399

(10,857)

31,860

-

8

-

-

-

Balance as at 31 December 2020

786

900

167

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Financial 
instruments held 
for trading

Financial assets 
measured at fair 
value through OCI

Non-trading financial assets mandatorily 
at fair value through profit or loss

in EUR thousands

Financial liabilities 
measured at fair 
value through 
profit or loss

Derivatives

Equity  
instruments

Equity  
instruments

Loans and other 
financial assets

Total financial 
assets

Loans and other 
financial liabilities 

NLB Group

2019

Financial assets 
held for trading

Financial assets 
measured at fair 
value through OCI

Non-trading financial assets mandatorily 
at fair value through profit or loss

in EUR thousands

Financial liabilities 
measured at fair 
value through 
profit or loss

Derivatives

Equity  
instruments

Equity  
instruments

Loans and other 
financial assets

Loans and other 
financial liabilities

248

1,923

21,596

24,096

3,981

Items of Income statement

NLB

Balance as at 1 January 2019

Valuation:

- through profit or loss

- recognised in other comprehensive income

Exchange differences

Increases

Decreases

Transfers to Level 3

Balance as at 31 December 2019

Valuation:

- through profit or loss

- recognised in other comprehensive income

Exchange differences

Increases

Decreases

329

478

-

-

-

-

-

807

(21)

-

-

-

-

-

11

-

-

-

-

259

-

15

-

-

-

7,128

13,346

20,952

3,755

-

-

-

(6,935)

600

2,716

1,642

-

(187)

-

-

-

-

7,146

(29,033)

-

13,055

11

-

7,146

(35,968)

600

16,837

-

10

-

-

-

7,746

(2,831)

(1,210)

(7,754)

-

(48)

19,833

(7,021)

22,988

15

(235)

19,833

(7,021)

28,219

-

8

-

-

-

Balance as at 31 December 2020

786

274

4,171

NLB Group and NLB recognise the effects from valuation of  trading 

comprehensive income in the accumulated other comprehensive income 

instruments in income statement line ‘Gains less losses from financial 

item ‘Financial assets measured at fair value through other comprehensive 

assets and liabilities held for trading,’ effects from valuation of  non-trading 

income.’ 

equity instruments and loans mandatorily measured at fair value through 

profit or loss in income statement line ‘Gains less losses from non-trading 

In 2020 and in 2019, NLB Group and NLB recognised the following 

financial assets mandatorily at fair value through profit or loss,’ and effects 

unrealised gains or losses for financial instruments that were at Level 3 as at 

from valuation of  financial assets measured at fair value through other 

31 December:

NLB Group

2020

Items of Income statement

Financial assets 
held for trading

Financial assets 
measured at fair 
value through OCI

Non-trading financial assets mandatorily 
at fair value through profit or loss

in EUR thousands

Financial liabilities 
measured at fair 
value through 
profit or loss

NLB

2019

Items of Income statement

Derivatives

Equity  
instruments

Equity  
instruments

Loans and other 
financial assets

Loans and other 
financial liabilities

Gains less losses from financial assets and liabilities held for trading

478

Gains less losses from financial assets and liabilities held for trading

(21)

Gains less losses from non-trading assets mandatorily 
at fair value through profit or loss

Foreign exchange translation gains less losses

Item of Other comprehensive income

Financial assets measured at fair value through 
other comprehensive income

-

-

-

-

-

-

-

1,642

(187)

-

(2,720)

(48)

-

8,006

(8)

21

-

-

-

Gains less losses from financial assets and liabilities held for trading

478

Gains less losses from non-trading assets mandatorily 
at fair value through profit or loss

Foreign exchange translation gains less losses

Item of Other comprehensive income

Financial assets measured at fair value through 
other comprehensive income

-

-

-

-

-

-

43

-

845

-

-

-

14,291

-

-

-

(3,798)

(10)

-

NLB

2020

Items of Income statement

Financial assets 
held for trading

Financial assets 
measured at fair 
value through OCI

Non-trading financial assets mandatorily 
at fair value through profit or loss

in EUR thousands

Financial liabilities 
measured at fair 
value through 
profit or loss

Derivatives

Equity  
instruments

Equity  
instruments

Loans and other 
financial assets

Loans and other 
financial liabilities

Gains less losses from financial assets and liabilities held for trading

(21)

Gains less losses from non-trading assets mandatorily 
at fair value through profit or loss

Foreign exchange translation gains less losses

Item of Other comprehensive income

Financial assets measured at fair value through 
other comprehensive income

-

-

-

-

-

-

-

1,642

(187)

-

(2,831)

(48)

-

7,754

(8)

15

-

-

-

Financial assets 
held for trading

Financial assets 
measured at fair 
value through OCI

Non-trading financial assets mandatorily 
at fair value through profit or loss

in EUR thousands

Financial liabilities 
measured at fair 
value through 
profit or loss

Derivatives

Equity 
instruments

Equity  
instruments

Loans and other 
financial assets

Loans and other 
financial liabilities

Gains less losses from non-trading assets mandatorily 
at fair value through profit or loss

Foreign exchange translation gains less losses

Item of Other comprehensive income

Financial assets measured at fair value through 
other comprehensive income

-

-

-

-

-

-

11

-

845

-

-

-

13,346

-

-

-

(3,755)

(10)

-

168

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MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Movements of non-financial assets at Level 3

Investment property

Balance as at 1 January

Effects of translation of foreign operations to presentation currency

Acquisition of subsidiaries (note 5.12.b)

Additions

Disposals

Transfer from/(to) property and equipment

Transfer from/(to) non-current assets held for sale

Transfer from/(to) other assets

Net valuation to fair value

Balance as at 31 December

in EUR thousands

NLB Group

2020

28,933

(24)

19,643

609

(189)

(62)

17

(16,790)

73

32,210

2019

32,208

84

-

-

(4,188)

(363)

550

-

642

28,933

e) Fair value of financial instruments not measured 

purposes only and do not impact NLB Group statement of  financial 

at fair value in financial statements

position or income statement.

Financial instruments not measured at fair value are not managed on a fair 

value basis. For these instruments fair values are calculated for disclosure 

The table below shows estimated fair values of  financial instruments not 

Deposits and borrowings

The estimated fair value of  other deposits and borrowings from customers 

The fair value of  sight deposits and overnight deposits equals their carrying 

is based on discounted cash flows using interest rates for new deposits with 

value. However, their actual value for NLB Group depends on the timing 

similar residual maturities.

and amounts of  cash flows, current market rates, and the credit risk of  the 

depository institution itself. A portion of  sight deposits is stable, similar to 

Other financial assets and liabilities

term deposits. Therefore, their economic value for NLB Group differs from 

The carrying amount of  other financial assets and liabilities is a reasonable 

the carrying amount.

approximation of  their fair value as they mainly relate to short-term 

receivables and payables.

Fair value hierarchy of financial instruments not measured at fair value in financial statements

NLB Group

NLB

in EUR thousands

31 Dec 2020

Level 1

Level 2

Level 3

Total fair 
value

Level 1

Level 2

Level 3

Total fair 
value

Financial assets measured at amortised cost

- debt securities

1,267,437

288,484

7,182

1,563,103

1,254,337

79,503

- loans and advances to banks

- loans and advances to customers

- other financial assets

Financial liabilities measured at amortised cost

- deposits from banks and central banks

-

-

-

-

-

-

-

197,220

9,873,137

113,138

72,648

155,673

16,414,382

93,020

234,629

46,372

-

207,300

-

-

-

-

-

-

-

-

-

197,220

9,873,137

113,138

72,648

155,673

16,414,382

93,020

-

-

-

-

-

-

-

165,966

4,674,069

54,503

41,635

140,702

8,860,267

13

281,001

234,629

46,372

207,300

-

101,273

-

-

-

-

-

-

-

-

-

-

1,333,840

165,966

4,674,069

54,503

41,635

140,702

8,860,267

13

281,001

101,273

in EUR thousands

measured at fair value in the statement of  financial position.

- borrowings from banks and central banks

NLB Group

NLB

in EUR thousands

31 Dec 2020

31 Dec 2019

31 Dec 2020

31 Dec 2019

Carrying value

Fair value Carrying value

Fair value Carrying value

Fair value Carrying value

Fair value

- due to customers

- borrowings from other customers

- subordinated liabilities

- other financial liabilities

Financial assets measured at amortised cost

- debt securities

1,503,087

1,563,103

1,653,848

1,715,350

1,277,880

1,333,840

1,485,166

1,543,518

NLB Group

NLB

- loans and advances to banks

197,005

197,220

93,403

93,503

158,320

165,966

144,352

150,520

- loans and advances to customers

9,619,860

9,873,137

7,589,724

7,775,128

4,564,178

4,674,069

4,568,599

4,713,622

31 Dec 2019

Level 1

Level 2

Level 3

Total fair 
value

Level 1

Level 2

Level 3

Total fair 
value

- other financial assets

113,138

113,138

97,415

97,415

54,503

54,503

67,279

67,279

Financial assets measured at amortised cost

- debt securities

1,464,677

250,673

Financial liabilities measured at amortised cost

- deposits from banks and central banks

72,633

72,648

42,840

42,690

41,635

41,635

89,820

89,820

- borrowings from banks and central banks

158,225

155,673

170,385

178,374

143,464

140,702

161,564

169,312

- due to customers

16,397,167

16,414,382

11,612,317

11,630,157

8,850,755

8,860,267

7,760,737

7,768,365

- loans and advances to banks

- loans and advances to customers

- other financial assets

- borrowings from other customers

91,560

93,020

64,458

63,868

13

13

2,537

2,548

Financial liabilities measured at amortised cost

- subordinated liabilities

288,321

281,001

210,569

211,889

288,321

281,001

210,569

211,889

- other financial liabilities

207,300

207,300

158,484

158,484

101,273

101,273

98,342

98,342

Loans and advances to banks

Loans and advances to customers

The estimated fair value of  deposits is based on discounted cash flows 

The estimated fair value of  loans and advances represents the discounted 

using prevailing market interest rates for instruments with similar credit risk 

amount of  estimated future cash flows expected to be received. Expected 

and residual maturities. The fair value of  overnight deposits equals their 

cash flows are discounted at current market rates for debts with similar 

carrying value.

credit risk and residual maturities to determine their fair value.

- deposits from banks and central banks

- borrowings from banks and central banks

- due to customers

- borrowings from other customers

- subordinated liabilities

- other financial liabilities

-

-

-

-

-

-

-

93,503

7,775,128

97,415

42,690

178,374

11,630,157

63,868

166,349

45,540

-

158,484

-

-

-

-

-

-

-

-

-

-

1,715,350

1,437,771

105,747

93,503

7,775,128

97,415

42,690

178,374

11,630,157

63,868

-

-

-

-

-

-

-

150,520

4,713,622

67,279

89,820

169,312

7,768,365

2,548

211,889

166,349

45,540

158,484

-

98,342

-

-

-

-

-

-

-

-

-

-

1,543,518

150,520

4,713,622

67,279

89,820

169,312

7,768,365

2,548

211,889

98,342

169

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 20206.6. Offsetting financial assets and financial liabilities

In 2013, NLB Group also novated certain standardised derivatives (some 

7. Analysis by segment for NLB Group

NLB Group has entered into bilateral foreign exchange netting 

interest rate swaps) to a clearing house or central counterparty. A system of  

arrangements with certain banks and corporates. Cash flows from such 

daily margins assures the mitigation and collateralisation of  exposures, as 

a) Segments

transactions that are due on the same day in the same currency, are settled 

well as the daily settlement of  cash flows for each currency.

on a net basis, i.e. a single cash flow for each currency. The settlement of  

all interest rates derivatives is also carried out by netting of  both legs of  

All derivatives are conducted under the conditions of  signed Master 

transaction. Assets and liabilities related to these netting arrangements are 

Agreements (MA), with international banks ISDA MA is in place along with 

not presented in a net amount in the statement of  financial position because 

CSA annex and for corporates domestic MA is in place, which enable daily 

netting rules apply to cash flows and not to an instrument as a whole. 

evaluation and exchange of  margining.

in EUR thousands

2020

Total net income

NLB Group

Net income from external customers

184,758

81,124

213,881

12,713

NLB Group

in EUR thousands

Corporate 
and 
Investment 
Banking in 
Slovenia

Retail 
Banking in 
Slovenia

Strategic 
Foreign 
Markets

Financial 
Markets in 
Slovenia

Non-Core 
Members

Other 

activities Unallocated

Total

170,358

75,185

209,091

39,633

5,445

4,537

908

1,199

2,012

(813)

7,958

7,472

486

240

203

37

Intersegment net income

(14,400)

(5,939)

(4,790)

26,921

Net interest income

81,395

34,007

159,261

23,471

Net interest income from external customers

96,357

40,873

163,255

(3,126)

Intersegment net interest income

(14,962)

(6,866)

(3,994)

26,598

Administrative expenses

(102,089)

(37,878)

(94,862)

(6,972)

(11,848)

(11,047)

Depreciation and amortisation

(12,043)

(3,911)

(14,162)

(619)

(1,011)

(685)

Reportable segment profit/(loss) before 
impairment and provision charge

Other net gains/(losses) from equity investments 
in subsidiaries, associates and joint ventures 

Negative goodwill

56,226

33,396

100,067

32,042

(7,414)

(3,774)

874

-

-

-

-

137,858

-

-

-

-

-

-

Impairment and provisions charge

(15,069)

8,982

(59,084)

(1,267)

2,854

(7,770)

Profit/(loss) before income tax

42,031

42,378

178,841

30,775

(4,560)

(11,544)

Owners of the parent

Non-controlling interests

Income tax

Profit for the year

42,031

42,378

175,792

30,775

(4,560)

(11,544)

-

-

-

-

3,049

-

-

-

-

-

-

-

Reportable segment assets

2,545,714

2,043,324

9,346,255

5,218,038

131,204

273,332

Investments in associates and joint ventures

7,988

-

-

-

-

-

Reportable segment liabilities

7,367,145

1,519,067

7,879,089

557,402

4,571

115,540

Additions to non-current assets

15,679

6,047

13,517

418

695

2,941

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

507,670

504,484

3,186

299,573

299,573

-

(264,696)

(32,431)

210,543

874

137,858

(71,354)

277,921

274,872

3,049

(5,165)

(5,165)

269,707

19,557,867

7,988

17,442,815

39,298

-

-

-

-

31 Dec 2020

Amounts not set off in the statement of financial position

Financial assets/liabilities

Derivatives - assets 

Derivatives - liabilities

Gross amounts of 
recognised financial 
assets/liabilities

15,820

76,646

Impact of master 
netting agreements

Financial instruments 
collateral

608

608

594

74,861

31 Dec 2019

Amounts not set off in the statement of financial position

NLB Group

Financial assets/liabilities

Derivatives - assets 

Derivatives - liabilities

Gross amounts of 
recognised financial 
assets/liabilities

19,695

67,399

Impact of master 
netting agreements

Financial instruments 
collateral

16

59,657

4,061

4,061

NLB

31 Dec 2020

Amounts not set off in the statement of financial position

Financial assets/liabilities

Derivatives - assets 

Derivatives - liabilities

Gross amounts of 
recognised financial 
assets/liabilities

16,189

76,661

Impact of master 
netting agreements

Financial instruments 
collateral

594

74,861

623

623

NLB

31 Dec 2019

Amounts not set off in the statement of financial position

Financial assets/liabilities

Derivatives - assets 

Derivatives - liabilities

Gross amounts of 
recognised financial 
assets/liabilities

Impact of master 
netting agreements

Financial instruments 
collateral

19,742

67,399

4,061

4,061

16

59,657

NLB Group and NLB have no financial assets/liabilities set off in the 
statement of  financial position.

Net amount

14,618

1,177

in EUR thousands

Net amount

15,618

3,681

in EUR thousands

Net amount

14,972

1,177

in EUR thousands

Net amount

15,665

3,681

170

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020NLB Group

in EUR thousands

Corporate 
and 
Investment 
Banking in 
Slovenia

Retail 
Banking in 
Slovenia

Strategic 
Foreign 
Markets

Financial 
Markets in 
Slovenia

Non-Core 
Members

Other 

activities Unallocated

Total

165,689

80,236

212,072

35,612

11,484

14,051

2019

Total net income

Net income from external customers

172,730

85,002

214,841

19,227

11,382

13,991

Intersegment net income

(7,041)

(4,766)

(2,769)

16,385

Net interest income

87,409

37,264

157,543

33,604

Net interest income from external customers

94,829

41,348

160,463

17,703

102

2,740

4,277

Intersegment net interest income

(7,420)

(4,084)

(2,920)

15,901

(1,537)

60

(73)

(133)

60

Administrative expenses

(106,454)

(40,518)

(94,912)

(6,888)

(13,170)

(13,400)

Depreciation and amortisation

(11,546)

(3,937)

(12,931)

(621)

(1,300)

(1,271)

Reportable segment profit/(loss) before 
impairment and provision charge

Other net gains/(losses) from equity investments 
in subsidiaries, associates and joint ventures 

47,689

35,780

104,229

28,103

(2,986)

(621)

4,197

-

-

-

-

-

Impairment and provisions charge

(4,382)

21,043

(11,295)

(475)

(108)

(5,776)

Profit/(loss) before income tax

47,504

56,823

92,934

27,628

(3,094)

(6,397)

Owners of the parent

Non-controlling interests

Income tax

Profit for the year

47,504

56,823

84,692

27,628

(3,094)

(6,397)

-

-

-

-

8,242

-

-

-

-

-

-

-

Reportable segment assets

2,551,708

2,042,200

4,731,350

4,412,561

169,456

259,314

Investments in associates and joint ventures

7,499

-

-

-

-

-

Reportable segment liabilities

6,464,417

1,341,878

4,043,172

465,168

8,791

119,766

Additions to non-current assets

13,310

4,618

13,994

342

291

4,111

-

-

-

-

-

-

-

-

-

-

-

-

-

-

519,143

517,172

1,971

318,487

318,487

-

(275,342)

(31,607)

212,194

4,197

(994)

215,397

207,155

8,242

(13,579)

(13,579)

193,576

14,166,589

7,499

12,443,191

36,667

-

-

-

-

Segment reporting is presented in accordance with the strategy on the basis 

•  Corporate and Investment Banking in Slovenia, which includes banking 

of  the organisational structure used in management reporting of  NLB 

with Key Corporate Clients, SMEs, Investment Banking and Custody, 

Group’s results. NLB Group’s segments are business units that focus on 

Restructuring and Workout and part of  the new subsidiary NLB 

different customers and markets. They are managed separately because each 

Lease&Go that includes operations with corporate clients.

business unit requires different strategies and service levels.

•  Strategic Foreign Markets, which consist of  the operations of  strategic 

Group banks in the strategic markets (North Macedonia, Bosnia and 

The business activities of  NLB are divided into several segments. Interest 

Herzegovina, Kosovo, Montenegro, and Serbia). As a result of  the 

income and expenses are reallocated between segments on the basis of  

acquisition of  Komercijalna banka Beograd at the end of  the year 

fund transfer prices (FTP). Other NLB Group members are, based on their 

2020, NLB Group acquired three banks: Komercijalna banka Beograd, 

business activity, included in only one segment except NLB Lease&Go 

Komercijalna banka Podgorica, and Komercijalna banka Banja Luka, as 

which is according to its business activities divided into two segments.

well as an investment fund company KomBank Invest Beograd.

The segments of  NLB Group are divided into core and non-core segments. 

financial instruments, while they also present the results of  asset and 

•  Financial Markets in Slovenia include treasury activities and trading in 

The core segments are the following:

liabilities management (ALM). 

•  Other accounts for the categories whose operating results cannot be 

allocated to specific segments as well as a new subsidiary ‘The NLB 

•  Retail Banking in Slovenia, which includes banking with individuals 

Cultural Heritage Management Institute.’

and asset management (NLB Skladi), and part of  new subsidiary NLB 

Lease&Go that includes operations with retail clients as well as the 
contribution to the result of  the associated company Bankart (in 2019 also 

Non-Core Members include the operations of  non-core Group members, 
namely REAM and leasing entities (with the exception of  NLB Lease&Go), 

of  the joint venture NLB Vita and in 2020 realised a gain on sale of  this 

NLB Srbija and NLB Crna Gora.

investment).

Data for 2019 are adjusted to changed schemes prescribed by the Bank of  

There was no income from transactions with a single external customer that 

Slovenia (relocation of  some items from the other net operating income to 

amounted to 10% or more of  NLB Group’s income.

other general and administrative expenses), so there might be changes in 

previously reported numbers (note 2.3.).

b) Geographical information

NLB Group is primarily a financial group, and net interest income 

country in which individual NLB Group entities are located.

Geographical analysis includes a breakdown of  items with respect to the 

represents the majority of  its net revenues. NLB Group’s main indicator of  a 

segment’s efficiency is net profit before tax.

NLB Group

Slovenia

South East Europe

North Macedonia

Serbia

Montenegro

Croatia

Revenues

Net income

Profit/(loss) before 
income tax

Income tax

in EUR thousands

2020

2019

2020

2019

2020

2019

2020

2019

322,128

332,511

290,376

297,134

93,362

114,711

(1,154)

(2,821)

265,600

266,923

214,486

218,126

184,266

100,034

(3,963)

(10,692)

81,710

84,134

64,466

66,701

21,008

36,216

(1,566)

(3,211)

35,240

33,578

28,046

26,143

130,912

31,291

33,121

25,033

28,321

2,741

42

63

454

799

(1,019)

4,997

8,353

(105)

1,323

(426)

(12)

(172)

(1,909)

(100)

Bosnia and Herzegovina

69,616

70,975

57,079

58,945

15,776

28,738

(1,572)

(2,857)

Kosovo

Western Europe

Germany

Switzerland

Czech Republic

Total

47,701

45,052

39,408

37,217

14,848

21,835

(1,710)

(2,443)

3

2

1

-

571

7

564

-

(378)

80

(458)

-

1,911

55

1,856

1

293

(433)

726

-

665

(276)

941

(13)

(48)

-

(48)

-

(66)

-

(66)

-

587,731

600,005

504,484

517,172

277,921

215,397

(5,165)

(13,579)

The column ‘Revenues’ includes interest and similar income, dividend 

The column ‘Net Income’ includes net interest income, dividend income, 

income, and fee and commission income.

NLB Group

Slovenia

South East Europe

North Macedonia

Serbia

Montenegro

Croatia

Bosnia and Herzegovina

Kosovo

Western Europe

Germany

Switzerland

Total

net fee and commission income, the net effect of  financial instruments, 

foreign exchange translation, the effect on the derecognition of  assets, net 

operating income, and gain less losses from non-current assets held for sale.

Non-current assets

Total assets

Number of employees

in EUR thousands

31 Dec 2020

31 Dec 2019

31 Dec 2020

31 Dec 2019

31 Dec 2020

31 Dec 2019

153,671

151,934

10,142,675

9,350,558

219,886

142,870

9,411,671

4,811,617

37,181

34,971

1,576,941

1,448,179

109,167

25,549

4,587,600

639,351

17,934

381

39,576

15,647

58

58

-

30,089

2,045

709,797

533,849

4,390

12,497

34,246

1,654,026

1,381,718

15,970

878,917

796,023

158

152

6

11,509

1,648

9,861

11,913

1,787

10,126

2,691

6,098

877

3,198

467

7

1,086

463

3

1

2

2,750

3,124

903

494

312

7

934

474

4

1

3

373,615

294,962

19,565,855

14,174,088

8,792

5,878

171

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020The table below presents data on NLB Group members before 

intercompany eliminations and consolidation journals.

8. Related-party transactions

Revenues

Net income

Profit/(loss) before 
income tax

Income tax

member of  the key management personnel of  the reporting entity. Related 

related parties have control, joint control, or significant influence

parties of  NLB Group and NLB include: key management personnel 

A number of  banking transactions are entered into with related parties in 

2020

2019

2020

2019

2020

2019

2020

2019

(Management Board, other key management personnel and their family 

the normal course of  business. The volume of  related-party transactions 

in EUR thousands

A related party is a person or entity that is related to NLB Group in such a 

Related-party transactions with Management Board and other key 

manner that it has control or joint control, has a significant influence, or is a 

management personnel, their family members and companies these 

341,092

415,437

328,302

372,613

120,806

185,857

(1,221)

(2,926)

265,889

267,546

211,337

216,145

44,271

99,862

(3,949)

(10,635)

members); the Supervisory Board; companies in which members of  the 

and the outstanding balances are as follows:

Management Board, key management personnel, or their family members 

have control, joint control, or a significant influence; a major shareholder of  

81,673

84,105

62,658

65,151

20,788

36,088

(1,566)

(3,211)

NLB with significant influence, subsidiaries, associates and joint ventures.

NLB Group

Slovenia

South East Europe

North Macedonia

Serbia

Montenegro

Croatia

35,318

33,798

28,386

26,869

(6,761)

31,376

33,381

24,356

28,236

187

145

142

468

772

(1,019)

4,919

8,368

(105)

1,337

(426)

(12)

(115)

(1,909)

(100)

Bosnia and Herzegovina

69,678

71,054

56,791

58,264

16,032

28,604

(1,572)

(2,857)

Kosovo

Western Europe

Germany

Switzerland

Czech Republic

Total

47,699

45,066

38,678

36,853

15,044

21,988

(1,710)

(2,443)

335

2

333

-

1,688

2

1,686

-

(144)

81

(225)

-

2,886

56

588

(432)

2,830

1,020

1

-

2,033

(275)

2,308

(13)

(34)

-

(34)

-

(6)

-

(6)

-

607,316

684,671

539,495

591,645

165,665

287,739

(5,204)

(13,567)

Management Board and 
other Key management 
personnel

Family members of 
the Management 
Board and other key 
management personnel

in EUR thousands

Companies in which 
members of the 
Management Board, key 
management personnel 
or their family members 
have control, joint control 
or a significant influence

Supervisory Board

NLB Group and NLB 

2020

2019

2020

2019

2020

2019

2020

2019

Loans issued

Balance at 1 January

Increase

Decrease

Balance at 31 December

Interest income

Deposits received

Balance at 1 January

Increase

Decrease

Balance at 31 December

Interest expense

Other financial assets

Other financial liabilities

Guarantees issued and credit commitments

Fee income

Other income

Other expenses

2,119

1,476

(1,311)

2,284

40

1,579

1,392

1,903

1,192

(976)

2,119

41

1,732

1,367

(1,361)

(1,520)

1,610

1,579

(4)

2

2,759

242

15

16

(11)

(4)

-

2,759

246

11

20

(8)

520

184

347

492

130

90

231

245

(260)

(319)

(220)

(346)

444

8

871

826

(741)

956

-

-

-

78

7

-

-

520

8

447

1,175

(751)

871

-

-

-

82

6

-

-

-

1

193

207

(264)

136

-

-

8

6

101

-

(76)

130

3

102

265

(174)

193

-

-

4

91

5

-

(54)

248

109

(52)

305

7

198

277

(152)

323

-

-

-

33

1

-

-

413

43

(208)

248

5

341

158

(301)

198

-

-

-

18

2

-

-

Key management compensation

Board or employee performing special work and refers to the period to 

The performance of  key management is defined by financial and non-

which the variable part of  the salary for performance relates. 

financial criteria. They are entitled to the annual variable part of  the salary 

based on their achievement of  the financial and non-financial performance 

The members of  the Management Board under the contract shall be 

criteria, which encompass the goals of  NLB Group or NLB, the goals of  

entitled to a variable portion of  the performance remuneration on the basis 

the organisational unit, and the personal goals of  the employee performing 

of  NLB Group’s financial objectives, financial objectives targeted in an 

special work. 

area which is within the competence of  each member of  the Management 

Board and on the basis of  the personal objectives of  the member of  the 

Members of  the Management Board are entitled to a contractual gross 

Management Board of  the Bank. The objectives and criteria of  each 

salary considering the limitations of  the Slovenian legislation (Zban-2). The 
applicable Remuneration Policy for the Employees Performing special job in 

member of  the Management Board shall be determined each year by the 
Supervisory Board of  the Bank at the time of  adoption of  the Bank’s annual 

NLB d.d. regulates the remuneration of  the members of  the Management 

business plan.

172

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020The variable portion of  performance receipts for a given financial year 

of  the variable remuneration must consist of  instruments. The employee 

Payments to individual members of the Management Board 

may not exceed eight average gross monthly salaries of  a member of  the 

performing special job may only transfer such instruments with the Bank’s 

Management Board in the financial year. The members of  the Management 

approval which cannot be issued before the expiry of  two years after the 

Board shall be entitled to a variable part of  the performance benefit only in 

acquisition. The latter applies to both – the non-deferred and deferred part 

proportional part to the actual period of  employment (duration of  the term 

of  the variable remuneration.

Member

Blaž Brodnjak
01.12.2012

of  office) of  the Bank during the period to which the variable part of  the 

performance benefit relates.

The deferred part of  the variable part of  the salary must be deferred for 

a period of  at least three and at most five years of  the day on which the 

The non-deferred part of  variable remuneration is paid no later than 

non-deferred part of  such variable remuneration is paid, according to the 

three months after the adoption of  the Annual Report of  NLB d.d. for 

legislation (ZBan-2). 

the business year to which the variable remuneration relates. Variable 

remuneration part of  payment of  an employee performing special work is 

Upon the conclusion of  the General Meeting of  Shareholders, members 

awarded and paid in cash, provided that the amount does not exceed EUR 

of  the Supervisory Board receive payment for their performance, while 

50 thousand for each financial year, and if  this is permissible in accordance 

the previously mentioned amounts are limited to a decision of  the General 

with the relevant regulation.

Meeting of  Shareholders and are in full compliance with the applicable 

If  the variable remuneration part of  payment of  an employee performing 

special work exceeds EUR 50 thousand for each financial year and if  this 

The table below shows payments in presented periods.

is permissible in accordance with the relevant regulation, then at least 50% 

recommendations of  corporate governance.

Andreas Burkhardt 
18.09.2013

Management Board

Other key management personnel

Supervisory Board

in EUR thousands

2020

1,401

4

259

4

-

1,668

2019

1,676

4

-

6

162

1,848

2020

5,501

95

108

49

-

5,753

2019

5,064

86

-

72

1,316

6,538

2020

649

34

-

-

-

2019

357

85

-

-

-

683

442

 NLB Group and NLB

Short-term benefits

Cost refunds

Long-term bonuses:

 - severance pay

 - other benefits

 - variable part of payments

Total

Short-term benefits include: 

•  monetary benefits (gross salaries, supplementary insurance, holiday 

allowances, other bonuses); and

•  non-monetary benefits (company cars, health care, apartments, etc.).

The reimbursement of  cost comprises food allowances and travel expenses.

Archibald Kremser
31.07.2013

Petr Brunclík
18.05.2020

László Pelle
26.10.2016 - 31.01.2020

Short-term benefits:

  - gross salary and holiday allowance

  - benefits and other short-term bonuses

Costs refunds

Long-term bonuses:

  - other benefits

  - variable part of payments

Total

Short-term benefits:

  - gross salary and holiday allowance

  - benefits and other short-term bonuses

Costs refunds

Long-term bonuses:

  - other benefits

  - variable part of payments

Total

Short-term benefits:

  - gross salary and holiday allowance

  - benefits and other short-term bonuses

Costs refunds

Long-term bonuses:

  - other benefits

  - variable part of payments

Total

Short-term benefits:

  - gross salary and holiday allowance

  - benefits and other short-term bonuses

Costs refunds

Long-term bonuses:

  - other benefits

  - variable part of payments

Total

Short-term benefits:

  - gross salary and holiday allowance

  - benefits and other short-term bonuses

Costs refunds

Long-term bonuses:

  - severance payments

  - other benefits

  - variable part of payments

Total

2020

384,734

2,250

1,304

940

-

389,228

352,796

17,861

1,212

940

-

372,809

366,484

24,331

1,248

940

-

393,003

170,517

20,647

710

705

-

192,579

57,624

4,343

129

258,750

117

-

320,963

in EUR

2019

433,882

2,173

1,016

1,409

45,497

483,977

397,291

18,515

1,047

1,409

45,497

463,759

412,973

25,393

1,028

1,409

45,497

486,300

-

-

-

-

-

-

355,473

30,364

1,261

-

1,409

25,000

413,507

173

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Payments to individual members of the Supervisory Board

Member

Andreas Klingen
22.06.2015

Primož Karpe
11.02.2016

David Eric Simon
04.08.2016

Peter Groznik
08.09.2017

Gregor Rok Kastelic
10.06.2019

Shrenik Dhirajlal Davda
10.06.2019

Mark William Lane Richards
10.06.2019

Verica Trstenjak
15.06.2020

Sergeja Kočar
17.06.2020

Bojana Šteblaj
17.06.2020

Janja Žabjek Dolinšek
20.11.2020

Petra Kakovič Bizjak
17.06.2020 - 10.09.2020

Session fees

Annual compensation

Costs refunds

Session fees

Annual compensation

Costs refunds

Session fees

Annual compensation

Costs refunds

Session fees

Annual compensation

Costs refunds

Session fees

Annual compensation

Costs refunds

Session fees

Annual compensation

Costs refunds

Session fees

Annual compensation

Costs refunds

Session fees

Annual compensation

Costs refunds

Session fees

Annual compensation

Costs refunds

Session fees

Annual compensation

Costs refunds

Session fees

Annual compensation

Costs refunds

Session fees

Annual compensation

Costs refunds

2020

-

84,000

2,690

-

89,583

8,235

-

75,000

6,455

-

66,000

429

-

70,625

4,239

-

66,000

3,917

-

75,000

3,617

-

33,933

-

-

5,662

153

-

5,255

457

-

169

-

-

7,302

178

in EUR
2019

5,940

41,136

17,200

7,260

48,980

9,698

6,380

36,994

16,770

5,720

32,214

4,056

1,980

21,901

4,406

2,200

23,072

6,136

2,200

26,008

4,119

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Member

László Zoltan Urbán
11.02.2016 - 15.06.2020

Alexander Bayr
04.08.2016 - 15.06.2020

Simona Kozjek
08.09.2017 - 28.02.2019

Vida Šeme Hočevar
08.09.2017 - 28.02.2019

Session fees

Annual compensation

Costs refunds

Session fees

Annual compensation

Costs refunds

Session fees

Annual compensation

Costs refunds

Session fees

Annual compensation

Costs refunds

Related-party transactions with subsidiaries, associates and joint ventures

Loans issued

Balance at 1 January

Increase

Decrease

Balance at 31 December

Interest income

Impairment

Deposits received

Balance at 1 January

Effects of translation of foreign operations to presentation currency 

Increase

Decrease

Balance at 31 December

Interest expense

Other financial assets

Other financial liabilities

Guarantees issued and credit commitments

Fee income

Fee expense

Other income

Other expense

2020

-

31,875

1,456

-

36,000

2,799

-

-

-

-

-

-

in EUR
2019

5,445

33,384

6,759

6,765

38,758

15,992

935

3,750

-

1,155

5,000

22

NLB Group

in EUR thousands

Associates

Joint ventures

2020

2019

2020

2019

1,066

165

(125)

1,106

32

27

842

-

4,461

(1,330)

3,973

-

19

596

38

15

1,176

112

(222)

1,066

34

21

722

-

1,920

(1,800)

842

-

18

1,294

31

9

(13,977)

(14,101)

177

(699)

192

(545)

1,205

11

(365)

851

11

(23)

8,455

(3)

90,966

(95,984)

3,434

(62)

1

-

21

983

(952)

144

(37)

2,981

37

(1,813)

1,205

21

66

4,424

17

92,618

(88,604)

8,455

(66)

539

250

26

4,985

(2,138)

134

(23)

174

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020NLB

in EUR thousands

Related-party transactions with major shareholder with significant influence

The volumes of  related party transactions with major shareholder are as follows:

Subsidiaries

Associates

Joint ventures

2020

2019

2020

2019

2020

2019

Loans issued

Balance at 1 January

Increase

Decrease

Balance at 31 December

Interest income

Impairment

Deposits

Balance at 1 January

Increase

Decrease

Balance at 31 December

Interest income

Impairment

Deposits received

Balance at 1 January

Increase

Decrease

Balance at 31 December

Interest expense

Derivatives

Fair value

Contractual amount

Other financial assets

Other financial liabilities

160,634

187,744

98,221

95,047

(89,679)

(122,157)

169,176

160,634

5,007

(1,835)

4,694

1,461

70,469

56,784

658,253

376,939

(659,336)

(363,254)

69,386

70,469

21

4

34

(12)

80,806

40,313

7,934,453

13,862,854

(7,995,844)

(13,822,361)

19,415

(21)

354

12,424

948

800

80,806

(228)

47

9,743

984

235

Guarantees issued and credit commitments

55,068

32,727

Income/(expense) provisions for guaranties and commitments

Received loan commitments and financial guarantees

Fee income

Fee expense

Other income

Other expense

Gains less losses on derecognition of financial 
assets/liabilities held for trading

Gains less losses from non-trading financial assets 
mandatorily at fair value through profit or loss

(53)

6,692

6,857

(25)

780

(1,065)

1,208

436

(461)

3,297

6,276

(19)

533

(443)

(225)

(419)

1,066

165

(125)

1,106

32

27

-

-

-

-

-

-

842

4,461

(1,330)

3,973

-

-

-

19

480

38

-

-

15

1,176

112

(222)

1,066

34

21

-

-

-

-

-

-

1,174

10

(333)

851

10

(23)

-

-

-

-

-

-

2,940

35

(1,801)

1,174

19

66

-

-

-

-

-

-

722

1,920

5,418

86,850

2,588

82,911

(1,800)

(91,984)

(80,081)

842

284

5,418

-

-

-

18

1,174

31

-

-

9

(11,140)

(11,918)

177

(664)

-

-

192

(542)

-

-

-

-

-

1

-

21

-

-

925

(332)

144

(37)

-

-

-

-

-

539

116

26

-

-

4,847

(771)

133

(23)

-

-

Loans issued

Balance at 1 January

Increase

Decrease

Balance at 31 December

Interest income

Investments in securities

Balance at 1 January

Increase

Decrease

Valuation

Balance at 31 December

Interest income

Other financial assets

Other financial liabilities

Guarantees issued and credit commitments

Fee income

Fee expense

Other income

Other expense

Gains less losses on derecognition of financial assets/liabilities not classified at FVPL

Gains less losses on derecognition of financial assets/liabilities held for trading

NLB Group and NLB disclose all transactions with the major shareholder 

with significant influence. For transactions with other government-related 

entities, NLB Group discloses individually significant transactions. 

NLB Group

Shareholder

in EUR thousands

NLB

Shareholder

2020

2019

2020

2019

28,206

1,607

(6,594)

23,219

720

850,965

866,414

79,156

3,320

(54,270)

28,206

1,563

908,263

767,386

28,206

1,607

(6,594)

23,219

720

778,088

758,140

76,374

3,270

(51,438)

28,206

1,513

855,872

630,949

(1,026,883)

(836,044)

(940,974)

(720,857)

1,372

691,868

8,219

807

6

1,241

194

(30)

206

(6)

14,660

43

11,360

850,965

13,014

651

22

1,168

144

(35)

181

(5)

2,809

(360)

1,869

597,123

8,681

807

6

1,241

194

(30)

206

(6)

14,660

43

12,124

778,088

14,047

651

22

1,168

144

(35)

181

(5)

2,809

(360)

175

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Amount of significant transactions 
concluded during the year

Number of significant transactions 
concluded during the year

in EUR thousands

9. Events after the reporting date

NLB published Takeover Bid for acquisition of  all remaining regular shares 

of  Komercijalna banka Beograd (i.e. 2,820,270 regular shares or 16.77% of  

this class of  shares) at RSD 3,315.47 per one share and all priority shares 

of  Komercijalna banka (i.e 373,510 priority shares or 100% of  this class of  

shares) at RSD 934.72 per one share. Takeover bid is open for acceptance 

for 30 days, beginning from 11 March 2021.

NLB Group and NLB

Loans

Borrowings, deposits and business accounts

NLB Group and NLB

Loans

Debt securities measured at amortised cost

Borrowings, deposits and business accounts

NLB Group and NLB

Interest income from loans

Fees and commissions income 

Interest income from debt securities measured at amortised cost

Interest expense from borrowings, deposits, and business accounts

2020

2019

2020

2019

-

-

57,113

179,309

-

-

1

2

Year-end balance of all 
significant transactions

Number of significant 
transactions at year-end

in EUR thousands

2020

516,058

76,396

70,006

2019

582,081

78,014

115,500

2020

2019

6

1

1

6

1

2

Effects in income statement during the year

in EUR thousands

2020

3,669

27

1,166

(290)

2019

3,175

175

2,139

(849)

176

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Alternative Performance Indicators

Table 43b: NLB Group’s banking subsidiaries CIR calculation

NLB Banka, Skopje

NLB Banka, Banja Luka NLB Banka, Sarajevo

NLB Banka, Prishtina NLB Banka, Podgorica NLB Banka, Beograd

(in EUR million and %)

2020

2019

2020

2019

2020

2019

2020

2019

2020

2019

2020

2019

The Bank has chosen to present these APIs, either because they are in 

common use within the industry or because they are commonly used by 

Cost of  risk - Calculated as the ratio between credit impairments and 
provisions annualized from the income statement and average net loans to 

investors and as such useful for disclosure. The APIs are used internally to 

customers. 

monitor and manage operations of  the Bank and the Group, and are not 

considered to be directly comparable with similar KPIs presented by other 

companies. The Bank’s APIs are described below together with definitions.

Table 42: NLB Group cost of risk calculation

Numerator

Credit impairments and provisions(i)

Denominator

Average net loans to customers(ii)

Cost of risk

NLB Group

(in EUR million and bps)

 2020(iii)

47.6

7,696.1

62

2019

-14.5

7,339.4

-20

(i)  NLB internal information. Credit impairments and provisions are annualized, calculated as all established and released impairments on loans and provisions for off balance (from income statement) in the period divided 

by number of months for reporting period and multiplied by 12. The net established Credit impairments and provisions are shown with a positive sign, net released Credit impairments and provisions are shown with a 

negative sign.

(ii)  NLB internal information. Average net loans to customers are calculated as sum of balance of previous year end (31 December) and monthly balances of the last day of each month from January to month t divided by 

(t+1).

(iii)  NLB Group (w/o Komercijalna Banka group).

Cost to income ratio (CIR) - Indicator of  cost efficiency, calculated as 
the ratio between total costs and total net operating income.

Table 43a: NLB Group and NLB CIR calculation

Numerator

Total cost

Denominator

Total net operating 
income

Cost to income 
ratio (CIR)

26.5

26.8

13.9

13.5

15.1

14.8

12.3

11.8

13.6

13.8

20.4

19.8

62.7

65.2

30.1

30.7

26.7

27.6

38.7

36.9

24.3

26.6

26.6

25.2

42.3%

41.2%

46.1%

44.1%

56.5%

53.6%

31.8%

32.0%

56.0%

51.9%

76.4%

78.6%

CIR is adjusted for 2019 to changed schemes prescribed by the BoS.

FVTPL - Financial assets measured mandatorily at fair value through 
profit or loss (FVTPL) are not classified into stages and are therefore 

Stage 3 – An impaired portfolio: NLB Group recognises lifetime 
allowances for these financial assets. Definition on default is harmonised 

shown separately (before deduction of  fair value for credit risk; loans with 

with EBA guidelines. 

contractual cash flows that are not solely payments of  principal and interest 

on the principal amount outstanding).

A significant increase in credit risk is assumed: when a credit rating 

significantly deteriorates at the reporting date in comparison to the 

IFRS 9 classification into stages for loan portfolio: 

credit rating at initial recognition; when a financial asset has material 

IFRS 9 requires an expected loss model, where an allowance for the 

assessment); if  NLB Group expects to grant the client forbearance or if  

expected credit losses (ECL) are formed. Loans measured at amortised 

the client is placed on the watch list. 

delays over 30 days (days past due are also included in the credit rating 

costs (AC) are classified into the following stages (before deduction of  loan 

loss allowances):

The remaining minor part (0.30 per cent. December 2020; 0.27 per cent. 

December 2019) represents FVTPL. Classification into stages is calculated 

Stage 1 – A performing portfolio: no significant increase of  credit risk 
since initial recognition, NLB Group recognises an allowance based on a 

in internal data source, by which the NLB Group measures the loan 

portfolio quality and is also published in Business Report of  Annual and 

12-month period;

Interim Reports.

(in EUR million and %)

lifetime period; 

Stage 2 – An underperforming portfolio: a significant increase in credit 
risk since initial recognition, NLB Group recognises an allowance for a 

NLB Group

NLB

Table 44a: NLB Group Stage 1 calculation

2020

2019

2018

2020

2019

2018

Numerator

Total costs

Denominator

Total net operating income

Cost to income ratio (CIR)

CIR is adjusted for 2018 and 2019 to changed schemes prescribed by the BoS.

293.9

305.0

292.3

180.5

191.1

180.3

504.5

58.3%

517.2

59.0%

496.9

58.8%

311.7

57.9%

354.7

53.9%

324.8

55.5%

Numerator

Total (AC) loans in Stage 1

Denominator

Total gross loans and advances

IFRS 9 classification into Stage 1 

NLB Group

(in EUR million and %)

2020

2019

2018

12,650.8

8,947.7

7,816.7

13,686.6

92.4%

9,793.5

91.4%

9,017.2

86.7%

177

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Table 44b: NLB Group (w/o Komercijalna Banka group) Stage 1 calculation

Table 44f: NLB Group (w/o Komercijalna Banka group) Stage 3 calculation

NLB Group (w/o Komercijalna Banka group)

(in EUR million and %)

NLB Group (w/o Komercijalna Banka group)

(in EUR million and %)

Numerator

Total (AC) loans in Stage 1

Denominator

Total gross loans and advances

IFRS 9 classification into Stage 1 

2020

Numerator

10,065.6

Total (AC) loans in Stage 3

11,061.0

91.0%

Denominator

Total gross loans and advances

IFRS 9 classification into Stage 3 

2020

435.3

11,061.0

3.9%

Table 44c: NLB Group Stage 2 calculation

Table 44g: NLB Group and NLB Group (w/o Komercijalna Banka group) Stage 1 in the Corporate segment calculation

Numerator

Total (AC) loans in Stage 2

Denominator

Total gross loans and advances

IFRS 9 classification into Stage 2 

NLB Group

(in EUR million and %)

2020

2019

2018

560.1

471.1

577.9

13,686.6

4.1%

9,793.5

4.8%

9,017.2

6.4%

Numerator

Total (AC) loans in Stage 1 to Corporates

Denominator

Total gross loans to Corporates

Corporates - IFRS 9 classification into Stage 1 

NLB Group

(in EUR million and %)

NLB Group (w/o Komercijalna 
Banka group)

2020

4,135.7

4,921.0

84.0%

2020

3,169.6

3,920.3

80.9%

Table 44d: NLB Group (w/o Komercijalna Banka group) Stage 2 calculation

(in EUR million and %)

Table 44h: NLB Group and NLB Group (w/o Komercijalna Banka group) Stage 2 in the Corporate segment calculation

Numerator

Total (AC) loans in Stage 2

Denominator

Total gross loans and advances

IFRS 9 classification into Stage 2 

Table 44e: NLB Group Stage 3 calculation

Numerator

Total (AC) loans in Stage 3

Denominator

Total gross loans and advances

IFRS 9 classification into Stage 3 

NLB Group (w/o Komercijalna Banka group)

2020

560.1

11,061.0

5.1%

Numerator

Total (AC) loans in Stage 2 to Corporates

Denominator

Total gross loans to Corporates

Corporates - IFRS 9 classification into Stage 2 

NLB Group

(in EUR million and %)

NLB Group (w/o Komercijalna 
Banka group)

2020

426.8

4,921.0

8.7%

2020

426.8

3,920.3

10.9%

NLB Group

(in EUR million and %)

2020

2019

2018

475.7

348.6

573.3

13,686.6

3.5%

9,793.5

3.6%

9,017.2

6.4%

Table 44i: NLB Group and NLB Group (w/o Komercijalna Banka group) Stage 3 in the Corporate segment calculation

Numerator

Total (AC) loans in Stage 3 to Corporates

Denominator

Total gross loans to Corporates

Corporates - IFRS 9 classification into Stage 3 

NLB Group

(in EUR million and %)

NLB Group (w/o Komercijalna 
Banka group)

2020

358.6

4,921.0

7.3%

2020

324.0

3,920.3

8.3%

178

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Table 44j: NLB Group and NLB Group (w/o Komercijalna Banka group) Stage 1 in the Retail segment calculation

Table 45a: NLB Group LCR calculation

Numerator

Total (AC) loans in Stage 1 to Retail

Denominator

Total gross loans to Retail

Retail - IFRS 9 classification into Stage 1 

NLB Group

2020

4,779.2

5,029.7

95.0%

(in EUR million and %)

NLB Group (w/o Komercijalna 
Banka group)

2020

Numerator

31 Dec 
2020

30 Nov 
2020

31 Oct 
2020

30 Sep 
2020

31 Aug 
2020

31 Jul  
2020

30 Jun 
2020

31 May 
2020

30 Apr 
2020

31 Mar 
2020

29 Feb 
2020

31 Jan 
2020

31 Dec 
2019

NLB Group

(in EUR million and %)

3,935.5

Stock of HQLA

5,003.0

4,849.5

4,746.2

4,710.4

4,730.0

4,726.0

4,737.7

4,449.6

4,292.4

3,974.2

3,901.5

3,799.7

3,985.0

4,180.2

94.1%

Denominator

Net liquidity 
outflow

1,943.1

1,586.9

1,555.4

1,553.9

1,569.3

1,616.3

1,594.0

1,439.9

1,457.0

1,308.0

1,231.2

1,092.4

1,226.4

LCR

257.5%

305.6%

305.1%

303.1%

301.4%

292.4%

297.2%

309.0%

294.6%

303.8%

316.9%

347.8%

324.9%

Table 44k: NLB Group and NLB Group (w/o Komercijalna Banka group) Stage 2 in the Retail segment calculation

Based on the EC’s Delegated Act on LCR.

NLB Group

(in EUR million and %)

NLB Group (w/o Komercijalna 
Banka group)

Table 45b: NLB Group (w/o Komercijalna Banka group) LCR calculation

Numerator

Total (AC) loans in Stage 2 to Retail

Denominator

Total gross loans to Retail

Retail - IFRS 9 classification into Stage 2 

2020

133.3

5,029.7

2.7%

2020

133.3

4,180.2

3.2%

Numerator

Stock of HQLA

Denominator

Net liquidity outflow

LCR

Table 44l: NLB Group and NLB Group (w/o Komercijalna Banka group) Stage 3 in the Retail segment calculation

Based on the EC’s Delegated Act on LCR.

NLB Group (w/o Komercijalna Banka group)

(in EUR million and %)

31 Dec 2020

4,703.5

1,642.1

286.4%

Numerator

Total (AC) loans in Stage 3 to Retail

Denominator

Total gross loans to Retail

Retail - IFRS 9 classification into Stage 3 

NLB Group

(in EUR million and %)

NLB Group (w/o Komercijalna 
Banka group)

2020

117.1

5,029.7

2.3%

2020

111.4

4,180.2

2.7%

Liquidity coverage ratio - LCR refers to high liquid assets held by the 
financial institution to cover its net liquidity outflows over a 30-calendar day 

flows under pressure. The assets to hold must equal to or greater than their 

net cash outflow over a 30-calendar-day stress period (having at least 100% 

stress period.

coverage). The parameters of  the stress scenario are defined under Basel III 

guidelines. Below presented calculations are based on internal data sources. 

The LCR requires financial institutions to maintain a sufficient reserve of  

high-quality liquid assets (HQLA) to withstand a crisis that puts their cash 

Net loan to deposit ratio (LTD) – Calculated as the ratio between net 
loans to customers and deposits from customers. There is no regulatory 

defined limitation on the LTD, however the aim of  this measure is to restrict 

extensive growth of  the loan portfolio.

Table 46a: NLB Group and NLB LTD calculation

NLB Group

NLB

(in EUR million and %)

31 Dec 2020

31 Dec 2019

31 Dec 2018

31 Dec 2020

31 Dec 2019

31 Dec 2018

Numerator

Net loans to customers

9,644.9

7,604.7

7,148.4

4,595.1

4,589.2

4,478.1

Denominator

Deposits from customers

16,397.2

11,612.3

10,464.0

Net loan to deposit ratio (LTD)

58.8%

65.5%

68.3%

8,850.8

51.9%

7,760.7

59.1%

7,033.4

63.7%

179

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Table 46b: NLB Group’s banking subsidiaries LTD calculation

Table 47c: NLB Group member banks in SEE total net interest margin on the basis of interest bearing assets calculation

(in EUR million and %)

(in EUR million and %)

NLB Banka, Skopje

NLB Banka, Banja Luka NLB Banka, Sarajevo

NLB Banka, Prishtina NLB Banka, Podgorica NLB Banka, Beograd

NLB Group member banks in SEE

31 Dec 
2020

31 Dec 
2019

31 Dec 
2020

31 Dec 
2019

31 Dec 
2020

31 Dec 
2019

31 Dec 
2020

31 Dec 
2019

31 Dec 
2020

31 Dec 
2019

31 Dec 
2020

31 Dec 
2019

1-12 2020

1-9 2020

1-6 2020

1-3 2020

1-12 2019

Numerator

Net loans to customers

956.9

915.1

430.7

411.7

399.2

399.3

559.2

540.1

367.3

346.3

472.2

412.0

Numerator

Net interest income(i)

Denominator

159.3

159.1

158.0

160.1

157.5

Denominator

Deposits from 
customers

Net loan to deposit 
ratio (LTD)

1,288.8

1,175.6

633.5

618.1

521.6

515.2

748.3

685.4

431.7

436.5

496.3

437.3

Average interest bearing assets(ii)

Net interest margin on interest bearing assets

4,782.3

3.33%

4,744.2

3.35%

4,694.1

3.37%

4,669.5

3.43%

4,390.9

3.59%

74.2%

77.8%

68.0%

66.6%

76.5%

77.5%

74.7%

78.8%

85.1%

79.3%

95.1%

94.2%

(i)(ii)  Please refer to notes under Table 47a.

Table 47d: NLB net interest margin on the basis of interest bearing assets calculation

Net interest margin on the basis of  interest bearing assets – 
Calculated as the ratio between net interest income annualized and average 

interest bearing assets.

Table 47a: NLB Group net interest margin on the basis of interest bearing assets calculation

NLB Group

(in EUR million and %)

1-12 2020

1-9 2020

1-6 2020

1-3 2020

1-12 2019

Numerator

Net interest income(i)

Denominator

NLB

(in EUR million and %)

1-12 2020

1-9 2020

1-6 2020

1-3 2020

1-12 2019

138.9

139.4

142.4

149.5

158.1

Numerator

Net interest income(i)

Denominator

299.6

299.9

301.8

311.2

318.5

(i)(ii)  Please refer to notes under Table 47a.

Average interest bearing assets(ii)

Net interest margin on interest bearing assets

9,620.4

1.44%

9,455.8

1.47%

9,270.4

1.54%

9,078.1

1.65%

8,537.9

1.85%

Average interest bearing assets(ii)

14,492.7

14,009.2

13,791.1

13,560.3

12,845.9

Table 47e: NLB Group’s banking subsidiaries net interest margin on the basis of interest bearing assets calculation

Net interest margin on interest bearing assets

2.07%

2.14%

2.19%

2.29%

2.48%

(i)  Net interest income is annualized, calculated as sum of interest income and interest expenses in the period divided by number of days in the period and multiplied by number of days in the year.

(ii)   NLB internal information. Average interest bearing assets for the NLB Group and SEE banking members are calculated as the sum of balance of previous year end (31 December) and monthly balances of the last day of 

each month from January to reporting month t divided by (t+1). Average interest bearing assets for NLB are calculated as sum of balance of the previous year end (31 December) and daily balances in the period (from 1 

January to day d – last day in reporting month) divided by (d+1).

Numerator

NLB Banka, Skopje

NLB Banka, Banja Luka NLB Banka, Sarajevo

NLB Banka, Prishtina NLB Banka, Podgorica NLB Banka, Beograd

(in EUR million and %)

1-12 2020

1-12 2019

1-12 2020

1-12 2019

1-12 2020

1-12 2019

1-12 2020

1-12 2019

1-12 2020

1-12 2019

1-12 2020

1-12 2019

Table 47b: NLB Group (w/o Komercijalna Banka group) net interest margin on the basis of interest bearing assets calculation

Net interest income(i)

48.1

49.0

18.6

18.5

17.8

18.0

32.3

31.0

20.6

20.3

21.8

20.7

Numerator

Net interest income(i)

Denominator

Average interest bearing assets(ii)

Net interest margin on interest bearing assets

(i)(ii)  Please refer to notes under Table 47a.

NLB Group (w/o Komercijalna Banka group)

(in EUR million and %)

1-12 2020

299.6

14,187.6

2.11%

Denominator

Average interest 
bearing assets(ii)

Net interest margin on 
interest bearing assets

1,453.0

1,338.5

756.7

738.9

611.9

608.1

817.7

715.8

499.9

475.2

643.1

514.4

3.3%

3.7%

2.5%

2.5%

2.9%

3.0%

3.9%

4.3%

4.1%

4.3%

3.4%

4.0%

(i)(ii)  Please refer to notes under Table 47a.

180

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Net interest margin on total assets - Calculated as ratio between net 
interest income annualized and average total assets.

Table 48: NLB Group and NLB net interest margin on total assets calculation

NLB Group

NLB

(in EUR million and %)

NPL - Non-performing loans include loans to D and E rated clients, namely 
loans at least 90 days past due, or loans unlikely to be repaid without 

of  loan loss allowances; ratio in gross terms. Where non-performing loans 

are defined as loans to D and E rated clients, namely loans at least 90 

recourse to collateral (before deduction of  loan loss allowances).

days past due, or loans unlikely to be repaid without recourse to collateral 

NPL per cent. - Share of  non-performing loans in total loans: non-
performing loans as a percentage of  total loans to clients before deduction 

(before deduction of  loan loss allowances). Share of  non-performing loans 

is calculated on the basis of  internal data source, by which the NLB Group 

monitors the loan portfolio quality.

Numerator

Net interest income(i)

Denominator

Average total assets(ii)

1-12 2020

1-12 2019

1-12 2018

1-12 2020

1-12 2019

1-12 2018

Table 50a: NLB NPL calculation

299.6

318.5

312.9

138.9

158.1

158.0

15,086.4

13,311.7

12,515.5

10,336.2

9,206.3

8,870.9

Numerator

(in EUR million and %)

NLB

2020

2019

2018

Net interest margin on total assets

2.0%

2.4%

2.5%

1.3%

1.7%

1.8%

Total Non-Performing Loans

208.4

169.5

342.9

(i)   Net interest income is annualized, calculated as sum of interest income and interest expenses in the period divided by number of days in the period and multiplied by number of days in the year.

(ii)  NLB internal information. Average total assets for the NLB Group are calculated as sum of balance of the previous year end (31 December) and monthly balances of the last day of each month from January to month t 

divided by (t+1). Average total assets for NLB are calculated as sum of total assets of the previous year end (31 December) and daily balances in the period (from 1 January to day d – last day in reporting month) divided 

by (d+1).

Denominator

Total gross loans

NPL per cent.

6,980.8

3.0%

5,989.9

2.8%

5,455.5

6.3%

NPE - NPE includes risk exposure to D and E rated clients (includes loans 
and advances, debt securities and off-balance exposures, which are included 

in report Finrep 18; before deduction of  allowances for the expected credit 

before deduction of  allowances for the expected credit losses; ratio in gross 

Table 50b: NLB Group NPL calculation

terms.

NLB Group

(in EUR million and %)

losses). Non-performing exposures measured by fair value loans through 

Where Non-Performing Exposure includes risk exposure to D and E 

P&L (FVTPL) are taken into account at fair value increased by amount of  

rated clients (includes loans and advances, debt securities and off-balance 

negative fair changes for credit risk.

exposures, which are included in report Finrep 18; before deduction of  

Numerator

2020

2019

2018

2017

2016

2015

2014

2013

2012

NPE per cent. (on-balance and off-balance) / Classified on-balance 
and off-balance exposures - NPE per cent. in accordance with EBA 

allowances for the expected credit losses). Share of  NPEs is calculated on 

the basis of  internal data source, by which the NLB Group monitors the 

portfolio quality. Below presented calculations are based on internal data 

methodology: NPE as a percentage of  all exposures to clients in Finrep18, 

sources. 

Table 49a: NLB and NLB Group NPE calculation 

Total Non-Performing Loans

474.7

374.7

622.3

844.5

1,299.2

1,895.5

2,623.4

2,797.7

3,683.6

Denominator

Total gross loans

13,686.6

9,793.5

9,017.2

9,130.4

9,443.7

9,829.2

10,432.6

10,936.6

13,083.8

NPL per cent.

3.5%

3.8%

6.9%

9.2%

13.8%

19.3%

25.1%

25.6%

28.2%

NLB

NLB Group

Table 50c: NLB Group (w/o Komercijalna Banka group) NPL calculation

(in EUR million and %)

Numerator

Total Non-Performing on-balance and off-
balance Exposure in Finrep18

Denominator

2020

2019

2018

2020

2019

2018

235.1

221.0

384.7

513.0

432.7

674.8

Total on-balance and off-balance exposures in Finrep18

12,223.1

11,087.8

9,763.5

22,042.3

16,228.5

14,410.5

NPE per cent.

1.9%

2.0%

3.9%

2.3%

2.7%

4.7%

Numerator

Total Non-Performing Loans

Denominator

Total gross loans

NPL per cent.

Table 49b: NLB Group (w/o Komercijalna Banka group) NPE calculation

NLB Group (w/o Komercijalna Banka group)

(in EUR million and %)

Table 50d: NLB Group’s banking subsidiaries NPL calculation

NLB Group (w/o Komercijalna Banka group)

(in EUR million and %)

2020

434.8

11,061.0

3.9%

(in EUR million and %)

Numerator

Total Non-Performing on-balance and off-balance Exposure in Finrep18

Denominator

Total on-balance and off-balance exposures in Finrep18

NPE per cent.

2020

464.8

17,738.6

2.6%

NLB Banka, Skopje

NLB Banka, Banja Luka NLB Banka, Sarajevo

NLB Banka, Prishtina NLB Banka, Podgorica NLB Banka, Beograd

2020

2019

2020

2019

2020

2019

2020

2019

2020

2019

2020

2019

63.2

48.3

13.7

7.6

24.7

18.6

17.5

10.9

27.3

18.1

8.7

8.0

Numerator

Total Non-
Performing Loans

Denominator

Total gross loans

1,239.1

1,147.1

590.2

598.0

553.4

563.8

768.2

714.4

470.0

455.3

605.5

512.9

NPL per cent.

5.1%

4.2%

2.3%

1.3%

4.5%

3.3%

2.3%

1.5%

5.8%

4.0%

1.4%

1.6%

181

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Table 50e: Komercijalna Banka group NPL calculation

Table 52a: NLB and NLB Group NPL coverage ratio 2 calculation

Komercijalna 
Banka, Beograd 

Komercijalna Banka, 
Banja Luka

Komercijalna Banka, 
Podgorica 

(in EUR million and %)

NLB

NLB Group

(in EUR million and %)

2020

2019

2018

2020

2019

2018

Numerator

Total Non-Performing Loans

Denominator

Total gross loans

NPL per cent.

2020

1.2

198.4

0.6%

35.2

2,315.1

1.5%

Numerator

Loan loss allowances non-performing loan portfolio

120.7

96.2

195.8

272.1

243.7

402.0

3.6

130.0

2.7%

Denominator

Total Non-Performing Loans

NPL coverage ratio 2 (NPL CR 2)

208.4

57.9%

169.5

56.7%

342.9

57.1%

474.7

57.3%

374.7

65.0%

622.3

64.6%

NPL coverage ratio 1 - The coverage of  the gross non-performing 
loans portfolio with loan loss allowances on the entire loan portfolio - loan 

accounts in respect of  the total of  impaired loans. NPL coverage ratio 1 is 

calculated on the basis of  internal data source, by which the NLB Group 

impairment in respect of  non-performing loans. It shows the level of  

monitors the quality of  loan portfolio.

credit provisions that the entity has already absorbed into its profit and loss 

Table 51a: NLB NPL coverage ratio 1 calculation

(in EUR million and %)

NLB

2020

2019

2018

Numerator

Table 52b: NLB Group (w/o Komercijalna Banka group) NPL coverage ratio 2 calculation

NLB Group (w/o Komercijalna Banka group)

(in EUR million and %)

Numerator

Loan loss allowances non-performing loan portfolio

Denominator

Total Non-Performing Loans

NPL coverage ratio 2 (NPL CR 2)

2020

272.0

434.8

62.6%

Loan loss allowances entire loan portfolio

158.4

129.2

225.8

Table 52c: NLB Group’s banking subsidiaries NPL coverage ratio 2 calculation

Denominator

Total Non-Performing Loans

NPL coverage ratio 1 (NPL CR 1)

208.4

76.0%

169.5

76.2%

342.9

65.8%

NLB Banka, Skopje

NLB Banka, Banja Luka NLB Banka, Sarajevo

NLB Banka, Prishtina NLB Banka, Podgorica NLB Banka, Beograd

(in EUR million and %)

2020

2019

2020

2019

2020

2019

2020

2019

2020

2019

2020

2019

Table 51b: NLB Group NPL coverage ratio 1 calculation

2020

2019

2018

2017

2016

2015

2014

2013

2012

NLB Group

(in EUR million and %)

Numerator

Loan loss allowances 
entire loan portfolio

Denominator

388.4

334.2

479.6

654.8

988.7

1,368.1

1,801.8

1,948.9

2,184.1

Total Non-Performing Loans

474.7

374.7

622.3

844.5

1,299.2

1,895.5

2,623.4

2,797.7

3,683.6

NPL coverage ratio 1 (NPL CR 1)

81.8%

89.2%

77.1%

77.5%

76.1%

72.2%

68.7%

69.7%

59.3%

Table 51c: NLB Group (w/o Komercijalna Banka group) NPL coverage ratio 1 calculation

Numerator

Loan loss allowances entire loan portfolio

Denominator

Total Non-Performing Loans

NPL coverage ratio 1 (NPL CR 1)

2020

378.0

434.8

86.9%

NPL coverage ratio 2 - The coverage of  the gross non-performing loans 
portfolio with loan loss allowances on the non-performing loans portfolio. 

NPL coverage ratio 2 is calculated on the basis of  internal data source, by 

which the NLB Group monitors the loan portfolio quality.

NLB Group (w/o Komercijalna Banka group)

Loan loss allowances non-performing loan portfolio

(in EUR million and %)

Numerator

Denominator

Total Non-Performing Loans

NPL coverage ratio 2 (NPL CR 2)

Numerator

Loan loss allowances 
non-performing 
loan portfolio

Denominator

Total Non-
Performing Loans

NPL coverage ratio 
2 (NPL CR 2)

43.6

33.7

8.7

6.0

17.0

15.4

14.2

9.4

13.9

9.9

5.2

3.8

63.2

48.3

13.7

7.6

24.7

18.6

17.5

10.9

27.3

18.1

8.7

8.0

69.0%

69.7%

63.6%

78.8%

68.9%

82.9%

81.2%

86.0%

50.9%

54.8%

59.8%

47.1%

Table 52d: Komercijalna Banka group NPL coverage ratio 2 calculation

Komercijalna 
Banka, Beograd 

Komercijalna Banka, 
Banja Luka

Komercijalna Banka, 
Podgorica 

(in EUR million and %)

2020

0.0

1.2

0.0%

0.0

35.2

0.0%

0.0

3.6

0.0%

Net NPL Ratio - Share of  net non-performing loans in total net loans: 
non-performing loans after deduction of  loss allowances on the non-

performing loans portfolio as a percentage of  total loans to clients after 

deduction of  loan loss allowances; ratio in net terms. Below presented 

calculations are based on internal data sources.

182

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Table 53: NLB and NLB Group Net NPL Ratio calculation

Table 56: NLB and NLB Group Gross NPL ratio (EBA def.) (BoS) calculation

NLB

NLB Group

NLB

NLB Group

(in EUR million and %)

(in EUR million and %)

Numerator

Numerator

Net volume of non-performing loans

87.8

73.3

147.1

202.7

131.0

220.2

Gross volume of Non-Performing Loans and advances

199.1

164.3

328.4

466.0

372.9

613.9

2020

2019

2018

2020

2019

2018

2020

2019

2018

2020

2019

2018

Denominator

Total Net Loans

6,822.4

5,860.7

5,229.7

13,298.2

9,459.2

8,537.5

Gross volume of Loans and advances in Finrep18

7,028.2

6,050.9

5,482.4

13,795.3

9,888.1

9,087.0

Denominator

Net NPL ratio per cent. (%Net NPL)

1.3%

1.3%

2.8%

1.5%

1.4%

2.6%

Gross NPL ratio per cent. (% NPL)

2.8%

2.7%

6.0%

3.4%

3.8%

6.8%

Received collaterals for NPLs / NPL – The coverage of  the gross 
non-performing loans portfolio with collateral for non-performing loans. 

The collateral market value is used for this calculation. Below presented 

calculations are based on internal data sources.

NPL coverage ratio (EBA def.) - The NPL coverage ratio is the ratio of  
the amount of  accumulated impairment, negative changes in fair value due 

the EBA methodology (report Finrep18). Loans and advances classified as 

held for sale, cash balances at CBs and other demand deposits are excluded 

Table 54: NLB and NLB Group Received collaterals for NPLs / NPL calculation 

(in EUR million and %)

Table 57: NLB and NLB Group NPL coverage ratio (EBA def.) calculation 

to credit risk to the non-performing loans and advances, in accordance with 

both from the denominator and from the numerator.

NLB

NLB Group

2020

2019

2018

2020

2019

2018

Numerator

Gross volume of Non-Performing Loans covered by collaterals 

137.2

122.1

243.8

288.1

249.7

419.3

Denominator

Total Non-Performing Loans

Received collaterals for NPLs / NPL

208.4

65.8%

169.5

72.0%

342.9

71.1%

474.7

60.7%

374.7

66.6%

622.3

67.4%

Numerator

Volume of allowances and value adjustments for credit 
losses on Non-Performing loans and advances(i)

Denominator

NLB

NLB Group

(in EUR million and %)

2020

2019

2018

2020

2019

2018

110.1

91.2

180.7

265.3

240.4

391.2

Gross volume of Non-Performing loans and advances(i)

NPL coverage ratio per cent. (% CR)

199.1

55.3%

164.3

55.5%

328.4

55.0%

466.0

56.9%

372.9

64.5%

613.9

63.7%

Non-performing loans and advances (EBA def.) - Non-performing 
loans include loans and advances in accordance with EBA Methodology 

Gross NPL ratio (EBA def.) - The gross NPL ratio is the ratio of  the 
gross carrying amount of  non-performing loans and advances to the total 

(i) Without loans and advances classified as held for sale, cash balances at CBs and other demand deposits.

that are classified as to D and E, namely loans at least 90 days past due, or 

gross carrying amount of  loans and advances, in accordance with the EBA 

loans unlikely to be repaid without recourse to collateral (before deduction 

methodology (report Finrep18). For the purpose of  this calculation, loans 

NPL coverage ratio (EBA def.) (BoS) – The NPL coverage ratio is 
the ratio of  the amount of  accumulated impairment, negative changes in 

accordance with the EBA methodology (report Finrep18). Cash balances at 

CBs and other demand deposits are included in the calculation.

of  loan loss allowances).

and advances classified as held for sale, cash balances at CBs and other 

fair value due to credit risk to the non-performing loans and advances, in 

Table 55: NLB and NLB Group Gross NPL ratio (EBA def.) calculation

demand deposits are excluded both from the denominator and from the 

numerator. Below presented calculations are based on internal data sources.

Numerator

Gross volume of Non-Performing Loans and 
advances without loans held for sale, cash 
balances at CBs and other demand deposits

Denominator

Gross volume of Loans and advances in Finrep18 
without loans held for sale, cash balances 
at CBs and other demand deposits

NLB

NLB Group

(in EUR million and %)

2020

2019

2018

2020

2019

2018

199.1

164.3

328.4

466.0

372.9

613.9

4,958.8

4,923.3

4,840.6

10,340.6

8,127.5

7,811.0

Gross NPL ratio per cent. (% NPL)

4.0%

3.3%

6.8%

4.5%

4.6%

7.9%

Gross NPL ratio (EBA def.) (BoS) - The gross NPL ratio is the ratio 
of  the gross carrying amount of  non-performing loans and advances to 

demand deposits are included in the calculation. The indicator for the 

banking sector in the EU is published quarterly by the EBA in the Risk 

the total gross carrying amount of  loans and advances, in accordance with 
the EBA methodology (report Finrep18). Cash balances at CBs and other 

dashboard. Below presented calculations are based on internal data sources.

Table 58: NLB and NLB Group NPL coverage ratio (EBA def.) (BoS) calculation 

Numerator

Volume of allowances and value adjustments for credit 
losses on Non-Performing loans and advances

Denominator

NLB

NLB Group

(in EUR million and %)

2020

2019

2018

2020

2019

2018

110.1

91.2

180.7

265.3

240.4

391.2

Gross volume of Non-Performing loans and advances

NPL coverage ratio per cent. (% CR)

199.1

55.3%

164.3

55.5%

328.4

55.0%

466.0

56.9%

372.9

64.5%

613.9

63.7%

Collaterals received / NPL (EBA def.) - The NPL collateral ratio is the 
ratio of  the collateral received for non-performing loans and advances to the 

is provided on single loan basis. The NPLs where the amount of  collateral 

received exceeds the net non-performing of  each loan exposure are the 

gross carrying amount of  collateralized non-performing loans and advances, 

subject of  calculation. 

in accordance with the EBA methodology (report Finrep18). The calculation 

183

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020Table 59: NLB and NLB Group NPL coverage ratio (EBA def.) calculation

NLB

NLB Group

(in EUR million and %)

Operational business margin (OBM) – Calculated as the ratio 
between operational business net income annualized and average assets. 

2020

2019

2018

2020

2019

2018

Table 62: NLB Group and NLB OBM calculation 

Numerator

Volume of collateral received up to the carrying 
amount of each loan or advance 

Denominator

Gross volume of collateralized Non-
Performing loans and advances

38.6

12.9

23.4

61.3

23.9

46.4

NPL coverage ratio per cent. (% CR)

43.5%

33.6%

39.9%

88.8

38.2

58.7

144.6

42.4%

67.4

35.4%

112.5

41.2%

Net stable funding ratio (NSFR) - The net stable funding ratio is a 
liquidity risk standard requiring financial institutions to hold enough stable 

on-going basis. ‘Available stable funding’ is defined as the portion of  capital 

and liabilities expected to be reliable over the time horizon considered by 

funding to cover the duration of  their long-term assets.

the NSFR, which extends to one year. The amount of  such stable funding 

required of  a specific institution is a function of  the liquidity characteristics 

NSFR is defined as the amount of  available stable funding relative to 

and residual maturities of  the various assets held by that institution as well as 

the amount of  required stable funding, and is based on the current Basel 

those of  its off-balance-sheet (OBS) exposures. Below presented calculations 

Committee guidelines. This ratio should be equal to at least 100% on an 

are based on internal data sources.

NLB Group

NLB

(in EUR million and %)

2020

2019

2018

2020

2019

2018

Numerator

Operational business net income(i)

490.3

502.1

484.0

257.7

268.6

262.2

Denominator

Average total equity(ii)

OBM

15,086.2

13,311.7

12,515.5

10,336.3

9,215.3

8,847.4

3.2%

3.8%

3.9%

2.5%

2.9%

3.0%

(i)  Operational business net income is annualized, calculated as operational business income in the period divided by the number of months for the reporting period and multiplied by 12. Operational business income 

consists of net interest income (excluding interest expenses from subordinated securities), net fees and commissions and net gains and losses from financial assets and liabilities held for trading that derive from foreign 

exchange trading.

(ii)  NLB internal information. Average total assets is calculated as a sum of balance as at the end of the previous year end (31 December) and monthly balances of the last day of each month from January to month t divided 

by (t+1). 

Table 60: NLB Group NSFR calculation

Numerator

Amount of available stable funding

Denominator

Amount of required stable funding

NSFR

NLB Group

(in EUR million and %)

Return on equity before tax (ROE b.t.) – Calculated as the ratio 
between result before tax annualized and average total equity (including 

non-controlling interests). 

31 Dec 2020

31 Dec 2019

Table 63: NLB Group and NLB ROE b.t. calculation

16,514.6

11,957.9

9,966.8

165.7%

7,495.5

159.5%

Numerator

Result before tax(i)

Denominator

Average total equity(ii)

ROE b.t.

NLB Group

NLB

(in EUR million and %)

2020

2019

2018

2020

2019

2018

277.9

215.4

233.3

113.9

177.7

177.5

1,808.1

15.4%

1,700.7

12.7%

1,768.7

13.2%

1,384.6

8.2%

1,328.7

13.4%

1,426.8

12.4%

EVE (Economic Value of  Equity) method is a measure of  sensitivity 
of  changes in market interest rates on the economic value of  financial 

instruments. EVE represents the present value of  net future cash flows and 

markets. Calculations are taking into account behavioural and automatic 

options as well as allocation of  non-maturing deposits.

(i)   Result before tax is annualized, calculated as result before tax in the period divided by number of months for reporting period and multiplied by 12.

(ii)  NLB internal information. Average total equity (including non-controlling interests) is calculated as sum of balance as at end of previous year end (31 December) and monthly balances of the last day of each month from 

provides a comprehensive view of  the possible long-term effects of  changing 

The assessment of  the impact of  a change in interest rates of  200 bps on the 

January to month t divided by (t+1). 

interest rates at least under the six prescribed standardised interest rate 

economic value of  the banking book position:

shock scenarios or more if  necessary, according to the situation on financial 

Table 61: NLB Group EVE calculation

Return on equity after tax (ROE a.t.) – Calculated as the ratio 
between result after tax annualized and average equity. 

NLB Group

Table 64a: NLB Group and NLB ROE a.t. calculation

(in EUR thousands and %)

31 Dec 2020

31 Dec 2019

31 Dec 2018

31 Mar 2019

30 Jun 2019

30 Sep 2019

31 Mar 2020

30 Jun 2020

30 Sep 2020

31 Dec 2020 
w/o KB

-128,370

-88,355

-102,397

-105,256

-77,841

-102,319

-68,129

-59,547

-98,185

-110,838

Numerator

Interest risk in 
banking book – EVE 

Denominator

Equity (Tier I)

1,765,000

1,451,176

1,458,318

1,460,078

1,425,298

1,424,020

1,426,936

1,616,921

1,622,945

1,765,000

EVE as % of Equity

-7.3%

-6.1%

-7.0%

-7.2%

-5.5%

-7.2%

-4.8%

-3.7%

-6.1%

-6.3%

Numerator

Result after tax(i)

Denominator

Average equity(ii)

ROE a.t.

NLB Group

NLB

(in EUR million and %)

2020

2019

2018

2020

2019

2018

269.7

193.6

203.6

114.0

176.1

165.3

1,751.2

15.4%

1,658.0

11.7%

1,729.9

11.8%

1,384.6

8.2%

1,328.7

13.3%

1,426.8

11.6%

(i) Result after tax is annualized, calculated as result after tax in the period divided by number of months for reporting period and multiplied by 12.

(ii) NLB internal information. Average equity is calculated as sum of balance as at end of previous year end (31 December) and monthly balances of the last day of each month from January to month t divided by (t+1).

184

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Annual Report 2020Table 64b: NLB Group (w/o Komercijalna Banka group) ROE a.t. calculation

NLB Group (w/o Komercijalna Banka group)

(in EUR million and %)

Return on assets (ROA a.t.) – Calculated as the ratio between result 
after tax annualized and average total assets. 

Numerator

Result after tax(i)

Denominator

Average equity(ii)

ROE a.t.

(i)(ii) Please refer to notes under Table 64a.

Table 64c: NLB Group’s banking subsidiaries ROE a.t. calculation

2020

141.3

1,741.1

8.1%

(in EUR million and %)

Table 66a: NLB Group and NLB ROA a.t. calculation 

Numerator

Result after tax(i)

Denominator

Average total assets(ii)

ROA a.t.

NLB Group

NLB

(in EUR million and %)

2020

2019

2018

2020

2019

2018

269.7

193.6

203.6

114.0

176.1

165.3

15,086.2

13,311.7

12,515.5

10,336.3

9,215.3

8,847.4

1.8%

1.5%

1.6%

1.1%

1.9%

1.9%

NLB Banka, Skopje

NLB Banka, Banja Luka NLB Banka, Sarajevo

NLB Banka, Prishtina NLB Banka, Podgorica NLB Banka, Beograd

(i) Result after tax is annualized, calculated as result after tax in the period divided by number of months for reporting period and multiplied by 12.

(ii) NLB internal information. Average total assets is calculated as sum of balance as at end of previous year end (31 December) and monthly balances of the last day of each month from January to month t divided by (t+1). 

2020

2019

2020

2019

2020

2019

2020

2019

2020

2019

2020

2019

Numerator

Result after tax(i)

19.2

32.9

10.1

17.1

5.9

9.0

13.3

19.5

1.4

7.6

2.6

4.1

Table 66b: NLB Group’s banking subsidiaries ROA a.t. calculation

NLB Banka, Skopje

NLB Banka, Banja Luka NLB Banka, Sarajevo

NLB Banka, Prishtina NLB Banka, Podgorica NLB Banka, Beograd

(in EUR million and %)

Denominator

2020

2019

2020

2019

2020

2019

2020

2019

2020

2019

2020

2019

Average equity(ii)

219.4

202.8

93.3

86.1

84.3

80.5

92.1

78.0

68.2

67.6

74.2

69.8

Numerator

ROE a.t.

8.8%

16.2%

10.8%

19.9%

7.0%

11.2%

14.5%

25.1%

2.0%

11.2%

3.5%

5.9%

Result after tax(i)

19.2

32.9

10.1

17.1

5.9

9.0

13.3

19.5

1.4

7.6

2.6

4.1

(i)(ii) Please refer to notes under Table 64a.

Return on assets (ROA b.t.) – Calculated as the ratio between result 
before tax annualized and average total assets.

Table 65: NLB Group and NLB ROA b.t. calculation 

Numerator

Result before tax(i)

Denominator

Average total assets(ii)

ROA b.t.

NLB Group

NLB

(in EUR million and %)

2020

2019

2018

2020

2019

2018

277.9

215.4

233.3

113.9

177.7

177.5

Denominator

Average total assets(ii)

1,507.2

1,377.1

784.9

759.3

639.3

620.0

824.9

720.6

541.0

520.3

662.8

537.1

ROA a.t.

1.3%

2.4%

1.3%

2.3%

0.9%

1.5%

1.6%

2.7%

0.3%

1.5%

0.4%

0.8%

(i)(ii) Please refer to notes under Table 66a.

Total capital ratio (TCR) - Total capital ratio is the own funds of  the 
institution expressed as a percentage of  the total risk exposure amount.

Table 67a: NLB Group and NLB TCR calculation

NLB Group

NLB

(in EUR million and %)

31 Dec 2020

31 Dec 2019

31 Dec 2018

31 Dec 2020

31 Dec 2019

31 Dec 2018

15,086.2

13,311.7

12,515.5

10,336.3

9,215.3

8,847.4

Numerator

1.8%

1.6%

1.9%

1.1%

1.9%

2.0%

Total capital (Own funds)

2,065.5

1,495.8

1,453.4

1,631.6

1,182.2

1,208.3

(i)   Result before tax is annualized, calculated as result before tax in the period divided by number of months for reporting period and multiplied by 12.

(ii)  NLB internal information. Average total assets is calculated as sum of balance as at end of previous year end (31 December) and monthly balances of the last day of each month from January to month t divided by (t+1). 

Denominator

Total risk exposure Amount (Total RWA)

Total capital ratio

12,421.0

16.6%

9,185.5

16.3%

8,677.6

16.7%

6,028.8

27.1%

5,225.1

22.6%

5,023.6

24.1%

Table 67b: NLB Group’s banking subsidiaries TCR calculation

NLB Banka, Skopje

NLB Banka, Banja Luka NLB Banka, Sarajevo

NLB Banka, Prishtina NLB Banka, Podgorica NLB Banka, Beograd

(in EUR million and %)

31 Dec 
2020

31 Dec 
2019

31 Dec 
2020

31 Dec 
2019

31 Dec 
2020

31 Dec 
2019

31 Dec 
2020

31 Dec 
2019

31 Dec 
2020

31 Dec 
2019

31 Dec 
2020

31 Dec 
2019

Numerator

Total capital

190.6

188.4

78.4

70.1

74.7

68.9

103.2

98.2

52.1

46.1

84.5

81.1

Denominator

Total risk exposure 
Amount (Total RWA)

1,212.5

1,149.2

452.3

439.9

416.4

431.1

579.7

599.1

321.5

308.1

443.1

416.3

Total capital ratio

15.7%

16.4%

17.3%

15.9%

17.9%

16.0%

17.8%

16.4%

16.2%

15.0%

19.1%

19.5%

185

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Annual Report 2020 
NLB Group Chart 

Nova Ljubljanska banka d.d., Ljubljana

Core members

Non-core members

Banks

Foreign countries

Financial institutions

Slovenia

Companies

Slovenia

100%

100%

100%

100%

Bankart, Ljubljana(ii)

NLB Cultural Heritage 
Management Institute

40.08%

40.08%

100%

100%

NLB Banka, Beograd

99.997%

99.997%

NLB Skladi, Ljubljana

NLB Banka, Sarajevo

NLB Banka, Podgorica

NLB Banka, Prishtina

NLB Banka, Banja Luka

NLB Banka, Skopje

Komercijalna Banka, 
Beograd

97.35%

97.35%

99.83%

99.83%

81.21%

81.21%

99.85%

99.85%

86.97%

86.97%

83.23%

83.23%

NLB Lease&Go, Ljubljana

Komercijalna Banka, 
Banja Luka(iii)

99.998%

100%

Komercijalna Banka, 
Podgorica

Kombank INvest, 
Beograd

100%

100%

100%

100%

The chart shows voting rights shares. The Group includes entities according to the definition in the Financial Conglomerates Act (Article 2).

Subsidiary

Associate

Joint venture

Company Name

%

%

direct share

indirect share at the group level

(i) 90% direct ownership Prvi Faktor, Ljubljana in liquidation, 5% NLB, 5% SID banka d.d.

(ii) Abanka merged into Nova KBM, which currently has a 29.22% share in Bankart. This is over the 25% threshold set 

in the Founding agreement - no shareholder other than NLB can have more than 25% capital share in Bankart. 

(iii) 99.998% direct ownership Komercijalna Banka, Beograd, 0.002% NLB.

Financial institutions

Slovenia

NLB Leasing, Ljubljana
in liquidation

100%
100%

Optima Leasing, Zagreb
in liquidation

100%
100%

Prvi faktor, Ljubljana
in liquidation

50%
50%

Prvi faktor, Beograd
in liquidation(i)

Prvi faktor, Sarajevo
in liquidation

Prvi faktor, Zagreb
in liquidation

90%
95%

100%
100%

100%
100%

Companies
Slovenia

PRO-REM, Ljubljana
in liquidation

100%
100%

BH-RE, Sarajevo
in liquidation

OL Nekretnine, Zagreb
in liquidation

100%
100%

100%
100%

S-REAM, Ljubljana

REAM, Zagreb

ARG-Nepremičnine, Horjul

100%
100%

100%
100%

75%
75%

Foreign countries

Foreign countries

NLB InterFinanz, Zürich
in liquidation

100%
100%

NLB InterFinanz, Beograd
in liquidation

100%
100%

NLB Leasing, Beograd
in liquidation

LHB AG, Frankfurt

100%
100%

100%
100%

REAM, Beograd

REAM, Podgorica

Tara Hotel, Budva

SPV 2, Beograd

NLB Srbija, Beograd

NLB Crna Gora, Podgorica 

100%
100%

100%
100%

12.71%
100%

100%
100%

100%
100%

100%
100%

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Annual Report 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Organisational 
Structure of  NLB

Understanding of the tasks and responsibilities of Global Risk, Compliance and Integrity and Internal 

Audit is taken into account in accordance to the definitions of the (currently valid) Banking Act - Zban-2.

(i) Worker´s Council is independent organisational unit with no subordinate or superior organisational 

units and it operates in accordance with ZSDU.

Supervisory Board

Management Board

Strategy and Business 
Development

Legal and Secretariat

Communications

Human Resources and
Organization Development

CEO

Internal Audit

Worker’s council(i)

Compliance
and Integrity

Group Steering

CRO

Global Risk

Credit Risk -
Corporate and Retail

CFO

CMO

COO

Group Real Estate
Management

Sales Development and 
Management

IT Architecture 

Controlling

CSA & Cross-border Financing

IT Delivery

Evaluation and Control

Financial Accounting
and Administration

Large Corporates

Data Management

Restructuring

Financial Markets

Small and Mid Corporates 

IT Shared Service Centre

Workout and
Legal support

Trade Finance Services

Investment Banking
and Custody

NLB Group IT Security
Governance 

IT Infrastructure

Private Banking

Procurement

NLB Contact Centre

Payments Processing

Sales Support 

Cash Processing

Distribution Network

Area Branch
Ljubljana

Area Branch
Southwest Slovenia

Area Branch Northwest 
and Central Slovenia

Area Branch 
Northeast Slovenia

Area Branch
Southeast Slovenia

Micro Enterprises

Mobile Banking

Distribution Network 
Back Office

Financial
Markets Processing 

Corporate Banking
Processing

Retail Banking
Processing

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Annual Report 2020 
 
NLB Group Directory

Nova Ljubljanska banka d.d., Ljubljana

Trg republike 2

1520 Ljubljana, Slovenia

Tel: +386 1 476 39 00, +386 1 477 20 00

Mobile banking

Trg republike 2

1520 Ljubljana, Slovenia

Tel: +386 1 476 44 39

CSA & Cross-border Financing

Trg republike 2

1520 Ljubljana, Slovenia

Tel: +386 1 476 26 18

E-mail: info@nlb.si

www.nlb.si

Blaž Brodnjak, CEO & CMO

Archibald Kremser, CFO

Andreas Burkhardt, CRO
Petr Brunclík, COO19

Slovenian network 

Ljubljana Area Branch

Trg republike 2

1520 Ljubljana, Slovenia

Tel: +386 1 476 23 30

Innovative Entrepreneurship Centre

Large corporates 

Trg republike 2

1520 Ljubljana, Slovenia

Tel: +386 1 476 31 49

Small and Mid-corporates 

Small Enterprises I 

Trg republike 2 

1000 Ljubljana, Slovenia 

Tel.: +386 1 476 49 52 

Institutional Investors

Trg republike 2

1520 Ljubljana, Slovenia

Tel: +386 1 476 24 92

Large Corporates

Trg republike 2

1520 Ljubljana, Slovenia

Tel: +386 1 476 26 92

Northwest and Central Slovenia Area Branch

Titova cesta 2 

Small Enterprises II

Members of NLB Group 

NLB Banka a.d., Beograd20

Bulevar Mihajla Pupina 165 v

11070 Belgrade, Serbia

Tel: +381 11 71 51 522

E-mail: info@nlb.rs

www.nlb.rs

Branko Greganović, 

President of  the Executive Board

Vlastimir Vuković, 
Member of  the Executive Board21
Dejan Janjatović, 
Member of  the Executive Board22

NLB Banka a.d., Podgorica

Bulevar Stanka Dragojevića 46

81000 Podgorica, Montenegro

Tel: +382 20 402 000

E-mail: info@nlb.me

www.nlb.me

Martin Leberle, CEO

Marko Popovič, Executive Officer

Dino Redžepagić, Executive Officer

Ljubljanska cesta 62

1230 Domžale, Slovenia

Tel: +386 1 724 55 01

Northeast Slovenia Area Branch

Titova cesta 2

2000 Maribor, Slovenia

Tel: +386 2 234 45 04

Southeast Slovenia Area Branch

Seidlova cesta 3

8000 Novo mesto, Slovenia

Tel: +386 7 339 14 56

Southwest Slovenia Area Branch

Cesta Zore Perello - Godina 7

6000 Koper, Slovenia

Tel: +386 5 610 30 10

Private Banking

Trg republike 2

1520 Ljubljana, Slovenia

Tel: +386 1 476 23 66

Micro Enterprises

Trg republike 2

1520 Ljubljana, Slovenia

Tel: +386 1 476 50 01

2000 Maribor, Slovenia 

Tel.: +386 2 234 45 09 

Central region

Trg republike 2

1520 Ljubljana, Slovenia

Tel.: +386 1 476 26 11

Northeast region

Ljubljanska cesta 62

1230 Domžale, Slovenia

Tel.: +386 1 724 54 75

Southwest region

Cesta Zore Perello - Godina 7

6000 Koper, Slovenia

Tel.: +386 5 610 30 29

Podravsko-Pomurska region

Titova cesta 2

2000 Maribor, Slovenia

Tel.: +386 2 234 45 00

Savinjsko-Koroška region

Kocenova 1

3000 Celje, Slovenia

Tel.: +386 3 424 01 11

19. From 18 May 2020.

20. Jelena Živković is a Member of the Executive Board from 5 January 2021.

21. Till 4 January 2021.

22.Till 4 January 2021.

NLB Banka d.d., Sarajevo

Komercijalna Banka a.d. Banja Luka29

Ul. Koševo br. 3, 71000 Sarajevo - Centar

Jevrejska 69, 78000 Banja Luka, Republic of  

71000 Sarajevo, Bosnia and Herzegovina

Srpska, Bosnia and Herzegovina

NLB Banka sh.a., Prishtina

Rr. Ukshin Hoti nr. 124

10000 Prishtina, Kosovo

Tel: +383 38 744 000

E-mail: info@nlb-kos.com

https://nlb-kos.com/

Albert Lumezi, 

Tel: +387 33 720 300

E-mail: info@nlb.ba

www.nlb.ba

Lidija Žigić, 

President of  the Management Board

President of  the Management Board

Gem Maloku, 

Denis Hasanić, 

Member of  the Management Board

Member of  the Management Board

Lavdim Koshutova, 

Jure Peljhan, 

Member of  the Management Board

Member of  the Management Board

Tel: +387 51 244 700

E-mail: office@kombank-bl.com

www.kombank-bl.com

Boško Mekinjič, 

President of  the Management Board

Siniša Smiljanić, 
Member of  the Management Board30
Dragana Vujičić Stefanović, 

Member of  the Management Board

NLB Banka a.d. Banja Luka23

Komercijalna Banka a.d. Beograd24

Kombank INvest a.d. Beograd

Milana Tepića 4

Svetog Save 14, 11000 Belgrade, Serbia

Kralja Petra 19, 11000 Belgrade, Serbia

78000 Banja Luka, Republic of  Srpska,

Tel: +381 11 30 80 100

Tel.: +381 11 330 8310

Bosnia and Herzegovina

Tel: +387 51 248 588 

E-mail: helpdesk@nlbbl.com

www.nlb.ba

Radovan Bajić, 

President of  the Management Board

Marjana Usenik, 

Member of  the Management Board

Dragan Injac, 

Member of  the Management Board

NLB Banka AD Skopje

Majka Tereza 1

1000 Skopje, North Macedonia

Tel: +389 2 5 100 865

E-mail: info@nlb.mk

www.nlb.mk

Antonio Argir, 

President of  the Management Board

Günter Friedl, 

E-mail: posta@kombank.com

www.kombank.com

Vladimir Medan,  
President of  the Management Board25
Una Sikimič, 
Member of  the Management Board26
Miroslav Perić, 
Member of  the Management Board27
Pavao Marjanović, 
Member of  the Management Board28
Dragiša Stojanović, 

Member of  the Management Board

Komercijalna Banka a.d. Podgorica

Ulica Cetinjska 12, 81000 Podgorica, 

Montenegro

Tel: +382 20 426 300

E-mail: office@kombank.me

www.kombank.me

Mirko Marojevič, 

E-mail: vladimir.garic@kombankinvest.com

www.kombankinvest.com

Vladimir Garić, Director

NLB Lease&Go, leasing, d.o.o., Ljubljana31

Šlandrova ulica 2, 1000 Ljubljana, Slovenia 

Tel: +386 1 586 29 10

E-mail: info@nlbleasego.si

www.nlbleasego.si 

Andrej Pucer, Director 

Anže Pogačnik, Director

NLB Leasing d.o.o., Ljubljana – v likvidaciji

Šlandrova ulica 2

1000 Ljubljana, Slovenia

Tel: +386 1 586 29 10

E-mail: info@nlbleasing.si

Anže Pogačnik, Liquidator

NLB Leasing d.o.o. Beograd – u likvidaciji

Member of  the Management Board

President of  the Management Board

Bulevar Mihajla Pupina 165 v

Peter Zelen, 

Veselin Vuković, 

Member of  the Management Board

Member of  the Management Board

Igor Dačevski, 

Srđan Savić, 

Member of  the Management Board

Member of  the Management Board

11070 Belgrade, Serbia

Tel: +381 11 222 01 01

E-mail: info@nlbleasing.rs

Veljko Tanić, Liquidator 

23. Goran Babić is a Member of the Management Board from 1 January 2021.

24.  Vlastimir Vuković is a President of the Management Board from 4 February 2021. Dejan Janjatović is a Member of the Management Board from 4 February 2021.

25. Till 4 February 2021. 

26. Till 4 February 2021.

27. Till 22 March 2021.

28. Till 31 March 2021.

29. Martin Mavrič is a Member of the Management Board from 23 March 2021.

30. Till 22 March 2021.

31. Claus-Peter Martin Mueller is a Director from 1 January 2021.

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Annual Report 2020 
Optima Leasing d.o.o. u likvidaciji, Zagreb 

NLB Skladi, upravljanje 

Miramarska 24

10000 Zagreb, Croatia

Tel: +385 1 61 77 225

E-mail: info@optima-leasing.hr

Vjekoslav Budimir, Liquidator

premoženja, d.o.o., Ljubljana

Tivolska cesta 48

1000 Ljubljana, Slovenia

Tel: +386 1 476 52 70

E-mail: info@nlbskladi.si

www.nlbskladi.si

REAM d.o.o., Zagreb

Miramarska 24/6

10000 Zagreb, Croatia

Tel: +385 1 56 25 914

NLB Srbija d.o.o., Beograd

Bulevar Mihajla Pupina 165 v

11070 Belgrade, Serbia

Tel: +381 11 22 25 366

E-mail: lamija.hadziosmanovic@ream-cro.com

E-mail: office@nlbsrbija.co.rs

E-mail: julijana.milic@nlb.si

Lamija Hadžiosmanović, Director

www.nlbsrbija.co.rs

Veljko Tanić, Director

Prvi faktor d.o.o., v likvidaciji, Ljubljana32 

Kruno Abramovič, President of  the

Julijana Milić, Director

Slovenska cesta 17

1000 Ljubljana, Slovenia

Management Board

Blaž Bračič, Member of  the

E-mail: klemen.hauko@prvifaktor.si

Management Board

Klemen Hauko, Liquidator 

Prvi faktor – faktoring d.o.o., 

Beograd – u likvidaciji

Bulevar Mihajla Pupina 165 v

11070 Novi Beograd, Serbia

Tel: +381 11 222 54 00

Bankart d.o.o., Ljubljana

Celovška cesta 150

1000 Ljubljana, Slovenia

Tel: +386 1 583 42 02

E-mail: info@bankart.si

www.bankart.si

OL Nekretnine d.o.o. u likvidaciji, Zagreb 

Bulevar Džorža Vašingtona 102, I sprat/20

NLB Crna Gora d.o.o., Podgorica 

Miramarska 24

10000 Zagreb, Croatia

Tel: +385 1 56 25 914

81000 Podgorica, Montenegro 

Tel: +382 686 661 553 

E-mail: marko.celebic@nlb.me 

E-mail: lamija.hadziosmanovic@ream-cro.com

Marko Čelebić, Executive Director

E-mail: ivan.strek@ream-cro.com

Barbara Šink, Authorised Representative

Lamija Hadžiosmanović, Liquidator 

Goran Laličević, Authorised Representative

Ivan Štrek, Liquidator

S-REAM d.o.o., Ljubljana 

E-mail: zeljko.atanaskovic@prvifaktor.rs

Aleksander Kurtevski, Director

REAM d.o.o., Beograd – Novi Beograd

Čopova 3

Željko Atanasković, Liquidator

Prvi faktor d.o.o. u likvidaciji, Sarajevo 

Jure Kvaternik, Director

Rainer Schamberger, Director

Bulevar Mihaila Pupina 165 v

11070 Belgrade, Serbia

Tel: +381 11 22 25 374

Mis Irbina 26/1

LHB Aktiengesellschaft, Frankfurt am Main

E-mail: vladimir.vasilijevic@ream-srb.com

Matjaž Jevnišek, President of  the Management 

Bulevar Mihaila Pupina 165 v

SPV2 d.o.o., Beograd – Novi Beograd

Branches and representative offices 

71000 Sarajevo, Bosnia and Herzegovina

Große Bockenheimer Str. 33-35

Tel: +387 61 066 055

E-mail: denan.bogdanic@prvifaktor.ba

Đenan Bogdanić, Liquidator 

60313 Frankfurt, Germany

Tel: +49 69 21 65 78 20

E-mail: info@lhb.de

Prvi faktor d.o.o. u likvidaciji, Zagreb33 

Board

Hektorovičeva 2

10000 Zagreb, Croatia

Tel: +385 1 6165 000

E-mail: info@prvifaktor.hr

Jure Hartman, Liquidator

NLB InterFinanz AG in Liquidation, Zürich 

Beethovenstrasse 48

8002 Zürich, Switzerland

Tel: +41 44 283 17 15

PRO-REM d.o.o., Ljubljana - v likvidaciji

Čopova 3

1000 Ljubljana, Slovenia

Tel: +386 1 586 29 16

E-mail: info@prorem.si

www.nlbrealestate.com

Jovica Jakovac, Liquidator 

Vladimir Vasilijević, Director

Veljko Tanić, Director

11070 Belgrade, Serbia

Tel: +381 11 22 25 374

E-mail: office@ream-srb.com

Vladimir Vasilijević, Director

Tara Hotel d.o.o., Budva 

81000 Podgorica, Montenegro  

E-mail: gligor.bojic@nlb.me 

Lamija Hadžiosmanović, Liquidator

Gligor Bojić, Director 

Bulevar Džordža Vašingtona 102, Podgorica 

Marko Čelebić, Director

1000 Ljubljana, Slovenia

Tel: +386 (0)41 307 759

E-mail: info@s-ream.com

www.nlbrealestate.com

Jovica Jakovac, Director

Lamija Hadžiosmanović, Director

of NLB Group members outside 

their country of residence

NLB InterFinanz AG in liquidation

Ljubljana Branch in liquidation

Puharjeva ulica 3

1000 Ljubljana, Slovenia

Komercijalna banka, branch  

Kosovska Mitrovica

Čika Jovina 11, 38 220 Kosovska Mitrovica

E-mail: info@nlbinterfinanz.ch

REAM d.o.o., Podgorica 

BH-RE d.o.o., Sarajevo u likvidaciji

Goran Dželajlija, Director

Jean-David Barnezet Llort, Liquidator

Bul. Džordža Vašingtona br. 102, I. sprat/20, 

Trg solidarnosti br. 2a

Polona Žižmund, Liquidator 

81000 Podgorica, Montenegro 

Tel: +382 20 674 900 

71000 Sarajevo, Bosnia and Herzegovina

E-mail: denis.silajdzic@nlbleasing.ba

NLB InterFinanz d.o.o., Beograd – u likvidaciji

E-mail: gligor.bojic@nlb.me 

Denis Silajdžić, Director

Bulevar Mihajla Pupina 165 v
11070 Belgrade, Serbia

Tel: +381 11 22 25 351

Liljana Zoraja, Liquidator

Gligor Bojić, Director 

Marko Furlan, Authorised Representative 

32. France Zupan and Iztok Zupanc are liquidators from 1 March 2021.

33. Vjekoslav Budimir is liquidator from 1 March 2021.

189

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020 
 
 
Definitions and Glossary 
of  Selected Terms

ALCO

ALM

ALMM

Asset and Liability Committee 

Asset and Liability Management 

Additional Liquidity Monitoring Metrics 

AML/CTF

Anti-Money Laundering and Counter-Terrorism Financing 

BCM 

Business Continuity Management 

BIA

BiH

BMR

BoS

bps

Business Impact Analysis 

Bosnia and Herzegovina 

Benchmarks Regulation 

Bank of  Slovenia 

Basis Points 

CAGR

Compound Annual Growth Rate 

CB

CBR

CEE

CEO

CET1

CFO

CIR

CMO

COO

CRD

CRO

CRR

CSD

CSR

CVA

DGS

DPS

DWH

EBA

EBRD

EC

ECB

ECL

EEA

EPS

E&S

Central Bank 

Combined Buffer Requirement 

Central Eastern Europe 

Chief  Executive Officer 

Common Equity Tier 1 

Chief  Financial Officer 

Cost-to-Income Ratio 

Chief  Marketing Officer 

Chief  Operating Officer 

Capital Requirements Directive 

Chief  Risk Officer 

Capital Requirements Regulation 

Central Security Depository 

Corporate Social Responsibility 

Credit Value Adjustments 

Deposit Guarantee Scheme 

Dividends Per Share 

Data Warehouse 

European Banking Authority 

European Bank for Reconstruction and Development 

European Commission 

European Central Bank 

Expected Credit Losses 

European Economic Area 

Earnings Per Share 

Environmental and Social 

ESG

ESMS

EU

EVE

EVS

EWS

Environmental, Social and Governance 

Environmental and Social Management System  

European Union 

Economic Value of  Equity 

European Valuation Standards 

Early Warning System 

FATCA

Foreign Account Tax Compliance Act 

FDI

FTP

FVTPL

FX

GDP

GDPR

GDR

HR

HQLA

IAS

IASB

ICAAP

IFRIC

IFRS

ILAAP

IMAD

IMF

IVS

JV

KB

KDD

KPI

LCR

LGD

LTD

M&A

MAR

Foreign Direct Investments 

Fund Transfer Pricing 

Fair Value Loans Through Profit or Loss 

Foreign Exchange 

Gross Domestic Product 

General Data Protection Regulation  

Global Depositary Receipts  

Human Resources 

High Quality Liquid Assets 

International Accounting Standard  

International Accounting Standards Board 

Internal Capital Adequacy Assessment Process 

International Financial Reporting Interpretations Committee  

International Financial Reporting Standard  

Internal Liquidity Adequacy Assessment Process 

Institute of  Macroeconomic Analysis and Development  

International Monetary Fund 

International Valuation Standards  

Joint Venture 

Komercijalna banka 

Central Securities Clearing Corporation 

Key Performance Indicator 

Liquidity Coverage Ratio 

Loss Given Default  

Loan-to-Deposit Ratio 

Mergers and Acquisitions 

Market Abuse Regulation 

MiFID II

Markets in Financial Instruments Directive 

MiFIR

MIGA

Markets in Financial Instruments Regulation Rules 

Multilateral Investment Guarantee Agency (part of  the World Bank Group) 

MREL

Minimum Requirement of  Own Funds and Eligible Liabilities 

NLB or the Bank

NLB d.d. 

NLB Skladi

NLB Assets Management 

NPE

NPL

NSFR

OCR

P2R

p.p.

POCI

POS

PD

PSD2

REAM

RICS

ROA

ROE

RoS

RWA

SEE

SME

SREP

SRF

SSM

TCR

Non-Performing Exposures 

Non-Performing Loans 

Net stable funding ratio 

Overall Capital Requirement 

Pillar 2 Requirements 

Percentage point(s) 

Purchased or originated credit impaired 

Point of  Sale 

Probability of  Default 

Payments Services Directive  

Real Estate Asset Management 

Royal Institution of  Chartered Surveyors  

Return on Assets 

Return on Equity 

Republic of  Slovenia 

Risk Weighted Assets 

South Eastern Europe 

Small and Medium-sized Enterprises 

Supervisory Review and Evaluation Process 

Single Resolution Fund 

Single Supervisory Mechanism  

Total Capital Ratio 

The Group

NLB Group 

TLOF

TLTRO

TREA 

TSCR

UN

UN SDG

ZBan-2

ZGD-1

ZTFI-1

ZVOP-2

Total Liabilities and Own Funds 

Targeted Longer-Term Refinancing Operations 

Total Risk Exposure Amount  

Total SREP Capital Requirement 

United Nations 

United Nations Sustainability Development Goals 

Slovenian Banking Act 

The Companies Act  

Financial Instruments Market Act 

The Slovenian Personal Data Protection Act

190

CONTENTS

MB Statement        SB Statement        Key highlights         Acquisition of KB         Risk factors & Outlook         Performance Overview         Risk Management         Financial Report

Annual Report 2020This is Our Home

NLB d.d., Ljubljana

nlb.si

Text:  NLB d.d.

Production: Gigodesign, Taktik 

Photographs: Primož Korošec, Archive NLB 

Copyright: NLB d.d., Ljubljana

Ljubljana, April 2021