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Nova Ljubljanska Banka

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FY2019 Annual Report · Nova Ljubljanska Banka
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MOBILE BANKERSPROFESSIONAL FLEXIBILITYEXCELLENCEREGIONAL PROJECTSEASY UP TO DATEKNOWLEDGEFLEXIBILITYBEST SERVICEREGIONAL PROJECTSB2BPURCHASE OF RECEIVABLESFINANCIAL ADVICEFINANCIAL LITERACY MOBILE BANKSPONSORSHIPECOLOGYGROWTHGOOD DEEDSNLB KLIKNLB KLIKGROWTHECOLOGYPROFESSIONALFINANCIAL LITERACY TRUSTB2BEASYBANK GUARANTEEMOBILE WALLET NLB PAY5.800+ EMPLOYEESDONATIONS DIGITALMENTORSHIPB2BB2CBEST SERVICEREGIONAL PROJECTSNLB TELEDOMDIGITAL SERVICESWIN-WINTRUST24/7ACCESSIBILITYREGIONAL PROJECTSPRIVATE BANKINGPURCHASE OF RECEIVABLESBANK GUARANTEEMOBILE WALLET NLB PAYKNOWLEDGEACCESSIBILITYCONSULTINGSTABILITYFLEXIBILITYDIGITAL SERVICESUP TO DATEMOBILE WALLET NLB PAYNLB TELEDOMKLIKINSARAJEVOBANK GUARANTEEPURCHASE OF RECEIVABLESR&DB2BGROWTHDIGITAL SERVICESSECURITYHEALTHFLEXIBILITYTRUSTSECURITY24/7B2BR&DWIN-WINPODGORICASECURITYBANJA LUKALJUBLJANAQUALITYBELGRADEPRISHTINA24/7327 BRANCHESREGIONAL PROJECTSBANK GUARANTEETRUSTKLIKINEASYCAREWIN-WINAnnual Report2019Locally&RegionallyKLIKINSKOPJELocally & Regionally

Annual Report 2019

Locally & Regionally

Annual Report 2019

NLB Group Annual Report 2019

Contents

Strategic Members Overview 

Key Highlights  

Macroeconomic Environment  

Business Report 

Statement by the Management Board of  NLB 

Statement by the Supervisory Board of  NLB  

Strategy 

Overview of  Financial Performance 

Regulatory Environment  

Segment Analysis 

Retail Banking in Slovenia 

Corporate and Investment Banking in Slovenia 

Strategic Foreign Markets 

Financial Markets 

Non-Core Members 

Processing Operations and IT 

Risk Management 

Human Resources 

Corporate Governance 

Compliance and Integrity 

Internal Audit 

Corporate Governance Statements 

Disclosure on Shares and Shareholders of  NLB 

Corporate and Social Responsibility 

Events After the End of  the 2019 Financial Year 

Audited Finacial Statements of NLB Group and NLB d.d. 

Alternative Performance Indicators 

NLB Group Chart  

Organisational Structure of  NLB 

NLB Group Directory 

Definitions and Glossary of  Selected Terms 

7

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36

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135

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169

336

351

354

356

360

 
 
Strategic Members Overview Market position in 2019Macroeconomic indicators for 2019BranchesActive clientsTotal assets (in EUR million)Net loans to customers (in EUR million)Result after tax (in EUR million)Deposits from customers (in EUR million)Market share by total assetsGDP (real growth in %)Unemployment rate (in %)Average inflation (in %)Current account of the balanceof payments (as a % of GDP)Budget deficit/surplus(as a % of GDP)9.093680,0319,8024,5897,761176.123.8%3181,855,13214,1747,60511,612193.61,514²5.534.0% 415.6% 55031652401,7481,4629151,17632.916.0% 553218,45577341261817.118.8%38134,2566383995159.035215,63380154068519.51965,5175483464377.628139,4926144124374.12.41.74.63.30.817.52.70.933.14.12.725.33.20.414.73.71.910.75.6-0.9-4.7-3.9-16.0-6.30.5-2.11.0-1.1-2.6-0.1NLBGroupNLB,LjubljanaSloveniaNorthMacedoniaBosniaand HerzegovinaKosovoSerbiaNLB Vita,LjubljanaNLBSkladi,LjubljanaNLBBanka,SkopjeNLBBanka,Banja LukaNLBBanka,PrishtinaNLBBanka,SarajevoNLBBanka,PodgoricaNLBBanka,BeogradMontenegro75.3%11.9%81.7%17.6%  1. Assets of covered funds without own resources.  2. Assets under management.  3. Market share in traditional life insurance.  4. Market share of assets under management in mutual funds.  5. Market share in North Macedonia as at 30 September 2019.  6. Market share in the Republic of Srpska as at 30 September 2019.  7. Market share in the Federation of BiH as at 30 September 2019.  8. Market share in Serbia as at 30 September 2019.EASYEASYFINANCIAL ADVICECULTUREPROGRESSIVENESSPROGRESSIVENESSFLEXIBILITYDIGITAL SERVICESPROFESSIONALGOOD DEEDSEXCELLENCECULTURETHEATRE INTERPRETERSPONSORSHIPSSPORTSSPORTSSARAJEVOLJUBLJANABELGRADEBANJA LUKAPODGORICASKOPJEPRISHTINASOCIAL RESPONSIBILITYDONATIONSSPONSORSHIPS5.800+ EMPLOYEESCULTUREMENTORSHIPMENTORSHIPUP TO DATEARTMENTORSHIPMENTORSHIPFINANCIAL ADVICESPORTS GAMESECOLOGYECOLOGYTRUSTECOLOGYLOCAL COMMUNITYEASYEASYYOUTH SPORTDIGITALACCESSIBILITYACCESSIBILITYFAMILY DAYSPONSORSHIPSTRUSTREGIONAL PROJECTS327 BRANCHESCULTUREFINANCIAL LITERACYSPONSORSHIPSYOUTH SPORTBANKING PACKAGESKLIKINNLB KLIKR&DR&DSECURITYQUALITY OF LIFELOCAL COMMUNITYQUALITY OF LIFEQUALITY OF LIFEQUALITY OF LIFEBEST SERVICEFLEXIBILITYNLB TELEDOMNLB TELEDOMPERSONAL BANKINGPRIVATE BANKINGDONATIONSPRIVATE BANKINGENTREPRENEURSHIP DIGITAL SERVICESMOBILE BANKERSBANK GUARANTEEBANKING PACKAGESUNDERSTANDINGSTOCK MARKETONLINE BANKKNOWLEDGEKNOWLEDGEDIGITAL SERVICESLOCAL COMMUNITYMOBILE BANKFAMILY FRIENDLY ENTERPRISEFINANCIAL LITERACYTOP EMPLOYERTOP EMPLOYERBEST SERVICEFAMILY DAYFAMILY DAYCONSULTING327 BRANCHES5.800+ EMPLOYEESSTABILITYPROGRESSIVENESSDIGITALBUSINESS FORUMDIGITALKLIKINCULTURESPORTSTOP EMPLOYERBEST SERVICEBEST SERVICEFAMILY DAYDIGITALKLIKINCARE FOR EMPLOYEESCULTURESPORTSCSRCSRNLB WHEELCULTUREBANKING PACKAGESBANKING PACKAGESUNDERSTANDINGDIGITAL SERVICESONLINE BANKSPORTS GAMESSPORTS GAMESHEALTHY BANKECOLOGYTRUSTKLIKINKLIKINCULTURECULTURECSRCSRDIGITALDIGITALCULTURESPORTSSPORTSCSRCARECARECARECARECSRCSRKLIKINKLIKINUNDERSTANDINGFLEXIBILITYFLEXIBILITYCULTUREAAAAREEMTTGR&DTZZZZMZZFFCDALDABRFCDCDDDDEGEAAAMTVZVCRFZDDONATIONS24/724/724/724/7APLEDUCATIONPROGRESSIVENESSSPORTSDARTDONATIONSEASYDIGITALBANK GUARANTEEHEALTHY BANKMOBILE WALLET NLB PAYFAMILY FRIENDLY ENTERPRISESPORTSTZMDIGITALTCStrategic Members Overview Market position in 2019Macroeconomic indicators for 2019BranchesActive clientsTotal assets (in EUR million)Net loans to customers (in EUR million)Result after tax (in EUR million)Deposits from customers (in EUR million)Market share by total assetsGDP (real growth in %)Unemployment rate (in %)Average inflation (in %)Current account of the balanceof payments (as a % of GDP)Budget deficit/surplus(as a % of GDP)9.093680,0319,8024,5897,761176.123.8%3181,855,13214,1747,60511,612193.61,514²5.534.0% 415.6% 55031652401,7481,4629151,17632.916.0% 553218,45577341261817.118.8%38134,2566383995159.035215,63380154068519.51965,5175483464377.628139,4926144124374.12.41.74.63.30.817.52.70.933.14.12.725.33.20.414.73.71.910.75.6-0.9-4.7-3.9-16.0-6.30.5-2.11.0-1.1-2.6-0.1NLBGroupNLB,LjubljanaSloveniaNorthMacedoniaBosniaand HerzegovinaKosovoSerbiaNLB Vita,LjubljanaNLBSkladi,LjubljanaNLBBanka,SkopjeNLBBanka,Banja LukaNLBBanka,PrishtinaNLBBanka,SarajevoNLBBanka,PodgoricaNLBBanka,BeogradMontenegro75.3%11.9%81.7%17.6%  1. Assets of covered funds without own resources.  2. Assets under management.  3. Market share in traditional life insurance.  4. Market share of assets under management in mutual funds.  5. Market share in North Macedonia as at 30 September 2019.  6. Market share in the Republic of Srpska as at 30 September 2019.  7. Market share in the Federation of BiH as at 30 September 2019.  8. Market share in Serbia as at 30 September 2019.EASYEASYFINANCIAL ADVICECULTUREPROGRESSIVENESSPROGRESSIVENESSFLEXIBILITYDIGITAL SERVICESPROFESSIONALGOOD DEEDSEXCELLENCECULTURETHEATRE INTERPRETERSPONSORSHIPSSPORTSSPORTSSARAJEVOLJUBLJANABELGRADEBANJA LUKAPODGORICASKOPJEPRISHTINASOCIAL RESPONSIBILITYDONATIONSSPONSORSHIPS5.800+ EMPLOYEESCULTUREMENTORSHIPMENTORSHIPUP TO DATEARTMENTORSHIPMENTORSHIPFINANCIAL ADVICESPORTS GAMESECOLOGYECOLOGYTRUSTECOLOGYLOCAL COMMUNITYEASYEASYYOUTH SPORTDIGITALACCESSIBILITYACCESSIBILITYFAMILY DAYSPONSORSHIPSTRUSTREGIONAL PROJECTS327 BRANCHESCULTUREFINANCIAL LITERACYSPONSORSHIPSYOUTH SPORTBANKING PACKAGESKLIKINNLB KLIKR&DR&DSECURITYQUALITY OF LIFELOCAL COMMUNITYQUALITY OF LIFEQUALITY OF LIFEQUALITY OF LIFEBEST SERVICEFLEXIBILITYNLB TELEDOMNLB TELEDOMPERSONAL BANKINGPRIVATE BANKINGDONATIONSPRIVATE BANKINGENTREPRENEURSHIP DIGITAL SERVICESMOBILE BANKERSBANK GUARANTEEBANKING PACKAGESUNDERSTANDINGSTOCK MARKETONLINE BANKKNOWLEDGEKNOWLEDGEDIGITAL SERVICESLOCAL COMMUNITYMOBILE BANKFAMILY FRIENDLY ENTERPRISEFINANCIAL LITERACYTOP EMPLOYERTOP EMPLOYERBEST SERVICEFAMILY DAYFAMILY DAYCONSULTING327 BRANCHES5.800+ EMPLOYEESSTABILITYPROGRESSIVENESSDIGITALBUSINESS FORUMDIGITALKLIKINCULTURESPORTSTOP EMPLOYERBEST SERVICEBEST SERVICEFAMILY DAYDIGITALKLIKINCARE FOR EMPLOYEESCULTURESPORTSCSRCSRNLB WHEELCULTUREBANKING PACKAGESBANKING PACKAGESUNDERSTANDINGDIGITAL SERVICESONLINE BANKSPORTS GAMESSPORTS GAMESHEALTHY BANKECOLOGYTRUSTKLIKINKLIKINCULTURECULTURECSRCSRDIGITALDIGITALCULTURESPORTSSPORTSCSRCARECARECARECARECSRCSRKLIKINKLIKINUNDERSTANDINGFLEXIBILITYFLEXIBILITYCULTUREAAAAREEMTTGR&DTZZZZMZZFFCDALDABRFCDCDDDDEGEAAAMTVZVCRFZDDONATIONS24/724/724/724/7APLEDUCATIONPROGRESSIVENESSSPORTSDARTDONATIONSEASYDIGITALBANK GUARANTEEHEALTHY BANKMOBILE WALLET NLB PAYFAMILY FRIENDLY ENTERPRISESPORTSTZMDIGITALTC8

Chapter 1 

Key Highlights 

Overview of NLB Group 

The Group is the largest banking and 

financial group in Slovenia with a 

strategic focus on selected markets in 

SEE. It covers markets with a population 

of approximately 17 million people. The 

Group is comprised of NLB as the main 

entity in Slovenia and as parent company 

to its six subsidiary banks in SEE, several 

companies for ancillary services (asset 

management, real estate management, 

etc.), and a limited number of non-core 

subsidiaries in a controlled wind-down. 

NLB is a publicly listed company. The 

Group’s largest shareholder is the RoS 

with 25% + one share ownership.

The largest banking and 

financial group in Slovenia

NLB is the largest bank in Slovenia, with 
93 branches, 680,031 active clients, and a 
23.8% market share by total assets.

A very strong retail deposit-taking franchise 
with a 30.5% market share measured by 
deposits from customers. 

The market leader across banking products 
and innovative solutions, and a leading 
provider of  asset management and 
bankassurance products. 

The rating of  NLB was improved by 
Standard and Poor’s: an upgrade from 
BB+ to BBB- (outlook: stable). Two rating 
agencies affirmed the ratings of  NLB; Fitch: 
BB+ (outlook: stable) and Moody’s: Baa2 
(outlook: positive).

Leading position in selected SEE 

markets with growth potential

SEE markets are still recording solid GDP 
growth, and exceeding the Eurozone 
average. Domestic consumption in these 
markets is robust and the penetration of  
financial products is significantly below 
European average.

NLB is present in five SEE countries 
(North Macedonia, Kosovo, two 
subsidiaries in BiH, Montenegro and 
Serbia). Some of  the Group banks are 
market leaders, in four out of  six markets, 
the market share exceeds 10%.

All subsidiary banks in the region are well 
integrated in the Group, profitable, highly 
liquid, well-capitalised, largely self-funded, 
therefore well placed to benefit from the 
growth rates present in the region.

The Group has a strong network of  225 
branches and 1.18 million active clients in 
SEE only (excluding NLB).

Steps towards strengthening of  Group’s 
position in Serbia were taken when in 
December 2019 the Bank was selected 
as the preferred bidder for the potential 
acquisition of  the Republic of  Serbia’s 
shareholding in Komercijalna Banka 
a.d. Beograd, while on 26 February 2020 
the Bank entered into a share purchase 
agreement with the Republic of  Serbia 
for the acquisition of  an 83.23% ordinary 
shareholding in Komercijalna Banka a.d. 
Beograd.

Stable and profitable operations

Profitable for six-consecutive years in a 
row, with the highest Group profit before 
impairments and provisions (EUR 212.2 
million) in 2019.

Revenue evolution is driven by a stable net 
interest margin and increasing fee income. 
The structure has changed in favour of  
retail loans, reflecting in higher interest 
income.

Strong increase in the contribution of  
international operations to revenue and 
profit growth.

Continuous cost containment efforts.

ROE a.t. of  11.7% and a solid total capital 
ratio of  16.3%.

NLB Group Annual Report 2019   9

Negative cost of  risk due to a stable 
macroeconomic environment and positive 
results from active NPL collection.

Self-funded and well-capitalised

Very strong liquidity position, well 
diversified structure of  liquidity reserves. 
The results of  the 2019 ECB Liquidity 
stress test showed the Group holds 
sufficient liquidity reserves to cover extreme 
circumstances. Vast majority of  funding 
sourced from low priced retail deposits 
(majority of  which are sight deposits).

Low LTD of  65.5% derives from deposit 
inflows exceeding loan growth.

A solid total capital ratio of  16.3%. CET 
1 ratio of  15.8% is above the EU average 
as published by the EBA (end of  Q3 2019: 
14.6%), reflecting strong capital basis 
and supportive of  further stable dividend 
pay-outs.

Constant improvement of asset quality

Strategic orientation

Positive asset quality trend continued. 
Very stable credit portfolio quality with 
increasing Stage 1 exposures. Strategic 
healthy growth in the retail segment. 
Consistent, very low new NPLs formation 
(2019: 0.6% of  gross loan portfolio, which 
equals EUR 55.8 million). 

NPE ratio as defined by EBA was 
additionally reduced from 4.6% in 2018 to 
2.7% in 2019 (EU average: 2.5% at the end 
of  Q3 2019), with a strong NPL coverage 
ratio 29 standing at 65%, highly above EU 
average (end of  Q3 2019: 44.6%).

A comprehensive organic and inorganic 
NPE reduction strategy. Great emphasis 
on intensive and proactive handling of  
problematic customers in a very early stage.

Continuous disposal of  non-core Group 
members and non-core loan portfolios.

In November 2019, the Group approved 
a new, comprehensive five-year strategy 
aimed at protecting and strengthening 
its market position in its home region, 
and actively participating in the growth 
and consolidation of  the market. It also 
reaffirmed the Group’s mission and vision, 
which clearly defines its identity and SEE as 
its focus – its home region.

Since successful digitalisation requires 
competitive IT infrastructure and 
capabilities, the Group will continue to 
invest significantly in these areas.

Following the successful conclusion of  
the privatisation and the lifting of  all 
restrictions from the commitments made by 
the RoS to the EC, the Bank will finally be 
able to start operating with its full potential 
at home and in the SEE market.

9. NPL coverage ratio 2: the coverage 

of the gross NPL portfolio with loan loss 

allowances on the NPL portfolio.

Medium-term strategic and financial targets 

Table 1: Market performance and targets (mid-term strategic and financial targets)

Net interest margin**

LTD

Total capital ratio

CIR

Cost of risk

NPE ratio

ROE a.t.

Dividend pay-out

*  Target total capital ratio is regularly revised by the competent bodies to reflect each time the applicable capital requirements.

** Calculated on the basis of average interest bearing assets.

Performance in 2019

Mid-term target

2.48%

65.5%

16.3%

58.7%

-20 bps

2.7%

11.7%

70%

> 2.7%

< 95%

16.25%*

~ 50%

< 90 bps

< 4%

~ 12.0%

~ 70%

NLB Group Annual Report 2019   10

Key performance indicators

Table 2: Key financial indicators for NLB Group and NLB

Income statement data (in EUR million)

Net interest income

Net non-interest income

Total costs

Result before impairments and provisions

Impairments and provisions

Gains less losses from capital investments in 
subsidiaries, associates, and joint ventures

Result before tax

Result of non-controlling interests

Result after tax

Financial position statement data (in EUR million)

Total assets

Gross loans to customers

Impairments and deviations from FV

Net loans to customers

Financial Assets

Deposits from customers

Equity

Non-controlling interests

Total off-balance sheet items

Key financial indicators

a) Capital adequacy

Total capital ratio* 

Tier 1 ratio* 

CET 1 ratio* 

Total RWA (in EUR million)

RWA / Total assets

b) Asset quality

2019

2018

2017

NLB Group

NLB

NLB Group

NLB

NLB Group

NLB

318

195

-301

212

-1

4

215

8

194

14,174

7,938

-334

7,605

3,830

11,612

1,686

45

4,222

16.3%

15.8%

15.8%

9,186

64.8%

158

195

-190

164

14

-

178

-

176

9,802

4,718

-129

4,589

3,169

7,761

1,333

-

3,644

22.6%

21.8%

21.8%

5,225

53.3%

313

180

-289

205

23

5

233

8

204

12,740

7,627

-479

7,148

3,399

10,464

1,616

41

3,996

16.7%

16.7%

16.7%

8,678

68.1%

158

165

-179

144

33

-

177

-

165

8,811

4,704

-226

4,478

2,869

7,033

1,295

 -

3,473

24.1%

24.1%

24.1%

5,024

57.0%

309

178

-285

203

30

5

237

8

225

12,238

7,641

-647

6,994

2,963

9,879

1,654

35

3,880

15.9%

15.9%

15.9%

8,546

69.8%

159

171

-176

154

31

-

185

-

189

8,713

4,987

-317

4,670

2,460

6,812

1,381

 -

3,389

21.8%

21.8%

21.8%

5,234

60.1%

NPL coverage ratio 1 (coverage of gross non-
performing loans with impairments for all loans)

NPL coverage ratio 2 (coverage of gross non-performing 
loans with impairments for non-performing loans)

NPL coverage ratio (EBA definition)**

NPL volume (in EUR million)

NPL ratio (internal def.; NPL / Total loans)

Net NPL ratio (internal def.; net NPL / Total net loans)

NPL ratio (EBA definition)**

NPE ratio (EBA definition)

Received collaterals / NPE

NPL Collateral received / NPL (EBA definition)

89.2%

76.2%

77.1%

65.8%

77.5%

67.8%

65.0%

64.5%

375

3.8%

1.4%

4.6%

2.7%

66.6%

35.4%

56.7%

55.5%

169

2.8%

1.3%

3.3%

2.0%

72.0%

33.6%

64.6%

63.7%

622

6.9%

2.6%

7.9%

4.7%

67.4%

41.2%

57.1%

55.0%

343

6.3%

2.8%

6.8%

3.9%

71.1%

39.9%

62.2%

56.0%

 -

844

9.2%

3.8%

 -

6.7%

66.5%

 -

 -

478

8.1%

3.8%

 -

5.8%

70.0%

 -

NLB Group Annual Report 2019    
11

NLB

-0.8%

1.8%

3.8%

14.1%

2.1%

14.4%

2.2%

2.0%

53.3%

3.4%

2.0%

61.6%

46.6%

23.0%

68.6%

6.3%

1

20,000,000

10

69.1

Credit impairments and provisions / RWA

-0.1%

-0.3%

-0.3%

-0.6%

-0.5%

2019

2018

2017

NLB Group

NLB

NLB Group

NLB

NLB Group

c) Profitability

Net interest margin***

Financial intermediation margin

ROE b.t.

ROA b.t.

ROE a.t.

ROA a.t.

d) Business costs

Operating costs / Average total assets

CIR

Total costs / RWA

Total costs / Total assets

e) Liquidity

Liquidity assets / Short-term financial 
liabilities to non-banking sector

Liquidity assets / Average total assets

f) Other

Market share in terms of total assets

 LTD

Total revenues / RWA

Key indicators per share

Shareholders****

Shares

The corresponding value of one share (in EUR)

Book value (in EUR)

International credit ratings

S&P

Fitch

Moody's*****

Employees

Number of employees

2.4%

3.9%

12.7%

1.6%

11.7%

1.5%

2.3%

58.7%

3.3%

2.1%

54.7%

44.7%

-

65.5%

5.6%

-

-

-

84.3

1.7%

3.8%

13.4%

1.9%

13.3%

1.9%

2.1%

53.7%

3.6%

1.9%

63.8%

52.1%

23.8%

59.1%

6.8%

2,100

20,000,000

10

66.7

2.5%

3.9%

13.2%

1.9%

11.8%

1.6%

2.3%

58.5%

3.3%

2.3%

54.1%

38.0%

-

68.3%

5.7%

-

-

-

80.8

1.8%

3.7%

12.4%

2.0%

11.6%

1.9%

2.0%

55.3%

3.6%

2.0%

48.2%

42.5%

22.7%

63.7%

6.4%

1,716

20,000,000

10

64.8

BBB-

BB+

Baa2

BB+

BB+

Baa2

2.6%

4.1%

14.8%

2.0%

14.4%

1.9%

2.4%

58.4%

3.3%

2.3%

54.5%

41.4%

-

70.8%

5.7%

-

-

-

82.7

BB

BB

Ba1

5,878

2,659

5,887

2,690

6,029

2,789

Further details on the definition of certain indicatiors in 

****   As per share register of KDD. The shares are listed on Ljubljana Stock Exchange. The Bank of New York Mellon (the 

this table are available in chapter Alternative Performance 

“GDR Depositary”) represented in the share register of KDD as one holder is not the beneficial owner of shares, it 

Indicators.

holds shares in its capacity as the depositary for the GDR holders. The GDRs representing shares are issued against the 

* 

 31 Dec 2018 includes 1H 2018 result (EUR 109 million). 31 

deposit of shares and are listed on London Stock Exchange. Therefore, the number in the share register of KDD does 

Dec 2019 includes EUR 35 million of 2019 result.

not represent all final beneficial owners of the Bank shares. The rights under the deposited shares can be exercised by 

**   Disclosure of this indicator is required since 31 Dec 2019.

the GDR holders only through the GDR Depositary and individual GDR holders do not have any direct right to either 

***  Calculated on the basis of average total assets.

attend the general meeting of bank’s shareholders or to exercise any voting rights under the deposited shares.

*****  Unsolicited rating.

NLB Group Annual Report 2019    
 
12

Table 3: Information on the LCR* (in thousand EUR)

Q1 2019 (Jan - Mar)

Q2 2019 (Apr - Jun)

Q3 2019 (Jul - Sep)

Q4 2019 (Oct - Dec)

NLB Group

NLB 

NLB Group

NLB 

NLB Group

NLB 

NLB Group

NLB 

Liquidity Coverage Ratio (LCR)

345%

397%

356%

412%

355%

410%

341%

389%

High Quality Liquid Assets (HQLA) 

2,957,708

2,760,435

3,105,974

2,897,806

3,223,801

2,998,890

3,386,824

3,144,193

Net Liquidity Outflows 

861,677

700,855

875,421

709,125

913,087

736,886

996,379

811,172

*  Table 3 illustrates the values and data for each of the four calendar quarters (January-March, April-June, July-September, October-December). They are calculated as a simple average of 

observations on the last calendar day of each month for a period of 12 months before the end of each quarter.

Table 4: NLB share information 

Share information

Total numbers of shares issued

Highest closing price (in 2019)

Lowest closing price (in 2019)

Closing price as at 30 December 2019*

NLB Group book value per share

NLB Group earnings per share (EPS) 

Price / NLB Group book value (P/B) 

Dividend per share (for the previous business year)

Market capitalisation as at 30 December 2019*

*  No market on 31 December 2019.

31 December 2019

20,000,000

EUR 65.00

EUR 54.00

EUR 62.00

EUR 84.3

EUR 9.7

0.73

EUR 7.13

EUR 1,240,000,000

NLB Group Annual Report 2019    
13

NLB Group Annual Report 2019   14

Key Events

JANUARY

TOP EMPLOYER
FEBRUARY

RESULTS

MARCH

MAY

COMPLETED PRIVATISATION

JULY

BBB-

S&P RATING
APRIL

TIER 2 BONDS
JUNE

PROFIT

SEPTEMBER

UPDATED STRATEGY

EC COMMITMENTS

FULFILLED

PRESTIGIOUS AWARDS 

MSCI FRONTIER MARKETS

PREFERRED BIDDER FOR KB

AUGUST

OCTOBER

NOVEMBER

DECEMBER

February

The Bank was awarded the Top Employer 
Certificate for the fourth consecutive year 
by an independent Dutch institute (Top 
Employers Institute).

The Bank disclosed a new decision on 
implementing a prudential requirement 
from the ECB, which has been effective 
since 1 March, resulting in a total SREP 
capital requirement (TSCR) of  11.25%, 
which includes the minimum own funds 
of  8% (Pillar 1 Requirement) and the 
own funds requirement of  3.25% (Pillar 
2 Requirement) to be held in the excess 
of  the minimum own funds requirement 
on the consolidated level. With this 
decision, the ECB has decreased the Pillar 
2 Requirement from 3.5% to 3.25% of  
CET1. This decision, together with the 
applicable CBR, results in the OCR of  
14.75%.

May

The Bank issued 10NC5 subordinated 
Tier 2 notes in the aggregate nominal 
amount of  EUR 45 million. The fixed 
coupon of  the notes during the first five 
years is 4.2% p.a., thereafter it will be reset 
to the sum of  the then applicable 5Y MS, 
and the fixed margin as defined at the 
issuance of  the notes (i.e., 4.159% p.a). The 

notes with ticker NLB27 and ISIN code 
SI0022103855 were, as at 8 May, admitted 
for trading on the regulated market of  the 
Ljubljana Stock Exchange, bond segment.

The Bank received the decision of  the BoS 
relating to the MREL requirement, which 
amounts to 17.93% of  TLOF at the sub-
consolidated level of  the NLB Resolution 
Group. The transition period to reach the 
MREL requirement is 30 June 2023, and 
from that date it shall be met at all times.

Standard and Poor’s raised NLB’s credit 
rating by one notch to BBB- from BB+, a 
move that takes it to the investment grade. 
The outlook is stable. The Bank’s other 
credit ratings are BB+ (stable outlook) 
by Fitch, and Baa2 (positive outlook) by 
Moody’s.

June

At the 33rd General Meeting of  the Bank, 
the shareholders elected four new members 
of  the Supervisory Board of  NLB: Mark 
William Lane Richards, Shrenik Dhirajlal 
Davda, Andreas Klingen, and Gregor Rok 
Kastelic. All have been appointed for a 
four-year term.

Dividends in the amount of  EUR 
142,600,000.00 (EUR 7.13 gross per share) 
were paid out to the shareholders in line 
with the decision taken at the 33rd General 
Meeting of  the Bank.

The privatisation process of  NLB was 
successfully completed by way of  an 
accelerated bookbuilding of  the remaining 
10 per cent of  the RoS’s stake in the NLB’s 
share capital minus 1 share. After the 
completion, the RoS remains the largest 
shareholder of  NLB, owning the 25 per 
cent stake plus one share. Following this, 
almost all of  the restrictions from the 
commitments made by the RoS to the EC 
have been lifted.

July

NLB announced that three Group members 
received the Euromoney Excellence 
Awards. NLB received the award as the 
best Slovenian Bank and recognition as 
the best transformation in the SEE region, 
NLB Banka, Podgorica received the award 
as the best bank in Montenegro, and NLB 
Banka, Skopje as the best bank in North 
Macedonia.

NLB Group Annual Report 2019   JANUARY

TOP EMPLOYER

MARCH

MAY

COMPLETED PRIVATISATION

RESULTS

FEBRUARY

BBB-

S&P RATING

APRIL

TIER 2 BONDS

JUNE

JULY

PROFIT
PRESTIGIOUS AWARDS 
AUGUST

SEPTEMBER
UPDATED STRATEGY

OCTOBER

EC COMMITMENTS

FULFILLED
NOVEMBER

MSCI FRONTIER MARKETS

PREFERRED BIDDER FOR KB

15

DECEMBER

September

November

The Supervisory Board of  NLB met at 
its 57th meeting to discuss the Group 
operations in the first six months of  the 
year. It took note of  the key elements of  the 
new NLB Group strategy and approved the 
establishment of  a new leasing company.

NLB entered into a bilateral agreement 
to raise EUR 45 million of  subordinated 
Tier 2 debt to strengthen and optimise the 
capital structure.

October

The 34th General Meeting of  Shareholders 
was held in which a decision was adopted 
on the remuneration of  the members of  the 
NLB Supervisory Board and its committees. 

Supervisory Board of  NLB and 
Management Board member of  NLB 
László Pelle, COO, agreed on the early 
termination of  his mandate. Mr. Pelle led 
the area of  operational business (COO) 
until 31 January 2020, so that the Bank 
could continue to operate as usual.

The Bank issued 10NC5 subordinated Tier 
2 notes in the aggregate nominal amount 
of  EUR 120 million. The fixed coupon 
of  the notes during the first five years is 
3.65% p.a., thereafter it will be reset to the 
sum of  the then applicable 5Y MS and the 
fixed margin as provided at the issuance 
of  the notes (i.e., 3.833% p.a). The notes 
with ISIN code XS2080776607 and rated 
BB by S&P rating agency were admitted to 
trading on the Euro MTF Market operated 
by the Luxembourg Stock Exchange on 19 
November. 

On 27 November MSCI included NLB’s 
shares in MSCI Slovenia and MSCI 
Frontier Markets.

On 28 November, the Bank announced that 
it has received new decision establishing 
prudential requirement from ECB, which 
is applicable from 1 January 2020, leading 
to total SREP capital requirement (TSCR) 
of  10.75%, that includes minimum own 
funds of  8% (Pillar 1 Requirement) and 
own funds requirement of  2.75% (Pillar 2 
Requirement; current Pillar 2 Requirement 
was reduced from 3.25% to 2.75%) to be 
held in excess of  the minimum own funds 
requirement on a consolidated level. This 

decision, together with the applicable CBR, 
leads to OCR of  14.25%.

On 29 November the Supervisory board of  
NLB appointed Petr Brunclík as member 
of  the Management Board, with a five-year 
term of  office from the day he receives 
consent by the ECB. He will assume the 
function of  COO and will be responsible 
for the IT, operations, procurement, and 
corporate real estate management. Petr 
Brunclík has almost 20 years of  diverse 
banking, business, customer service, process 
improvement, online, and technology 
experience.

December

On 27 December NLB and KBC Insurance 
NV agreed to sell their respective stakes in 
the 50/50 life insurance joint venture NLB 
Vita to Sava Re, parent company of  the 
Sava Insurance Group. By doing that, it is 
NLB’s opinion that it has fulfilled its last 
commitment towards the EC, in connection 
with the state aid procedings.

The Bank was selected as the preferred 
bidder for the potential acquisition of  
the Republic of  Serbia’s shareholding in 
Komercijalna Banka a.d. Beograd.

NLB Group Annual Report 2019   16

Shareholder structure of NLB 

The Bank shares are listed on the Prime 
Market sub-segment of  the Ljubljana Stock 
Exchange (ISIN SI0021117344, Ljubljana 
Stock Exchange trading symbol: NLBR) 
and the GDRs, representing shares, are 
listed on the Main Market of  the London 

Stock Exchange (ISIN: US66980N2036 
and US66980N1046, London Stock 
Exchange GDR trading symbol: NLB and 
55VX). Five GDRs represent one share of  
NLB.

Table 5: NLB’s main shareholders as at 31 December 2019*

Shareholder

Number of shares

Percentage of shares

Bank of New York Mellon on behalf of the GDR holders**

12,464,548

of which Brandes Investment Partners, L.P. ***

of which EBRD***

of which Schroders plc***

Republic of Slovenia (RoS)

Other shareholders

Total

/

/

/

5,000,001

2,535,451

20,000,000

62.32

>5 and <10

>5 and <10

>5 and <10

25.00

12.68

100.00

* 

 Information is sourced from NLB’s shareholders book accessible at the web services of CSD (Central Security Depository, Slovenian: KDD - Centralna klirinško depotna družba) and available 

to CSD members. Information on major holdings is based on the self-declarations by individual holders pursuant to the applicable provisions of Slovenian legislation, which requires that the 

holders of shares in a listed company notify the company whenever their direct and/or indirect holdings pass the set thresholds of 5%, 10%, 15%, 20%, 25%, 1/3, 50% or 75%. The table lists 

all self-declared major holders whose notifications have been received. In reliance of this obligation vested with the holders of major holdings, the Bank postulates that no other entities nor 

any natural person holds directly and/or indirectly ten or more percent of the Bank’s shares.

**   The Bank of New York Mellon holds shares in its capacity as the depositary (the GDR Depositary) for the GDR holders, and is not the beneficial owner of such shares. The GDR holders have 

the right to convert their GDRs into shares. The rights under the deposited shares can be exercised by the GDR holders only through the GDR Depositary and individual GDR holders do not 

have any direct right to either attend the shareholder’s meeting or to exercise any voting rights under the deposited shares.

***  The information on GDR ownership is based on self-declarations by individual GDR holders as required pursuant to the applicable provisions of Slovenian law.

Market performance of NLB’s securities (shares and GDRs)

Jan 2019

Feb 2019

M ar 2019

A pr 2019

M ay 2019

Ju n 2019

Jul 2019

A u g 2019

Sep 2019

O ct 2019

N ov 2019

D ec 2019

80.00

75.00

70.00

65.00

60.00

55.00

50.00

45.00

40.00

Jan 2019

Feb 2019

M ar 2019

A pr 2019

16.00

15.00

14.00

13.00

12.00

11.00

10.00

9.00

8.00

7.00

A u g 2019

Sep 2019

O ct 2019

N ov 2019

D ec 2019

M ay 2019

Ju n 2019

Jul 2019

Figure 1: Ljubljana Stock Exchange (Shares)

Figure 2: London Stock Exchange (GDRs)

NLB Group Annual Report 2019   17

Symbol

NLBR   

Market capitalisation as 
at 30 December 2019*

EUR 1,240,000,000

The IR section of  the Bankʼs website is an 
important communication channel that 
provides comprehensive information on 
the Group and share price performance 
of  the Bank. In addition, it enables the 
effective distribution of  information to the 
market in a clear and consistent manner. 
IR presentations, financial reports, and 
important information are uploaded to the 
Bank’s website on a timely basis.

Since the listing in November 2018, four 
analysts released research reports about 
the Group. The Bank’s share was covered 
by analysts from JP Morgan, Deutsche 
Bank, Wood & Company, and Citi. In 2019 
the bank’s share was covered with two 
additional research reports, by InterCapital 
and Raiffesien Centrobank.

NLB’s Market capitalisation

Table 6: Market capitalisation

Ljubljana Stock Exchange (Shares)

*  No market on 31 December 2019.

Indexes 

FTSE Frontier Index: NLB (GDR) has been 
added to the FTSE Frontiers Index effective 
as at 27 November 2018.

SBITOP Index: SBITOP index of  the 
Ljubljana Stock Exchange also includes the 
stock of  NLB as at 12 December 2018.

MSCI Frontier Index: NLB’s shares have 
been included in MSCI Slovenia and MSCI 
Frontier Markets as at 27 November 2019.

Investor Relations’ function

Since the listing of  the Bankʼs shares and 
GDRs in November 2018, the importance 
of  the Investor Relations (IR) function 
has increased substantially, requiring 
engagement with investors and the broader 
community. The Bank participated in 
varied forms of  engagement, including 
a roadshow, investor meetings, calls, and 
conferences, reflecting the diverse nature of  
the Bank’s ownership structure. Open and 
regular communication with investors and 
analysts allowed for dialogue promotion on 
strategic developments, as well as on the 
recent financial performance of  the Group. 
The Bank promoted greater awareness 
and understanding of  operating businesses, 
developments, and events which have an 
influence on the performance of  the Bankʼs 
share price.

Figure 2: London Stock Exchange (GDRs)

NLB Group Annual Report 2019   18

Chapter 2 

Macroeconomic 
Environment 

2.6%

global economic 

growth in 2019

1.2%

economic growth in 

the Euro-area in 2019

2.4% 

economic growth 

in Slovenia in 2019

3.2% 

economic growth in the 

Group’s region in 2019

Global and European Economy

The global economic growth diminished 
in 2019 with 2.6% growth, after already 
moderated growth in 2018 (+3.2%), 
whereas the Euro area slowdown was 
even more noticeable with 1.2% growth 
in 2019, down from 1.9% in 2018. Trade 
uncertainties and trade wars, along with 
matured growth cycles, were making further 
pressure on the cooling global economic 
momentum. Industrial production declined 
in many economies, pushing it into a 
contraction territory, whereas overall growth 
remained focused on the service sector. 
This economic slowdown forced CBs to 
consider further stimulus. The Federal 
Reserve System (FED) dropped the target 
range for its federal funds rate to 1.50% to 
1.75%, while the ECB announced its new 
stimulus package with a cut in the deposit 
facility rate down to -0.50% and mitigating 
measures for banks (more generous TLTRO 
conditions and a tiered deposit rate system), 
along with the restart of  open-ended 
quantitative easing (QE) or the net asset 
purchase programme (APP) at a monthly 
pace of  EUR 20 billion. The ECB also 
called for active fiscal policy.

key risks for the global economic outlook 
are further trade uncertainties and the 
continuation of  the trade war between the 
US and China, possible trade escalation 
between the US and the EU, as well as 
possible further social unrest and the 
growing impact of  the climate changes. 
The next determinant will be the 11-month 
transition period (until the end of  2020) in 
which the UK will negotiate its future trade 
deal with the EU. If  failing to do so, the 
hard Brexit with its negative consequences 
will follow. A volatile environment and a 
weaker global growth could further restrain 
exports and investment activity in the Euro 
area. Nonetheless, a modest growth in the 
Euro area should be underpinned with a 
solid private consumption along with tight 
labour market and higher wages. This 
scenario can hold only in the case that the 
coronavirus outbreak in China will not 
have destructive global long-lasting effects. 
Consensus Forecast from FocusEconomics 
predicts global growth at 2.6% in 2020 and 
2.8% in 2021, while in the Euro area it is 
expected a growth of  1.0% in 2020 and 
1.2% in 2021.  

Economy in the Group’s region

The global economic momentum is set to 
remain solid in 2020. Weaker economic 
growth in developed countries and China 
ought to be counterbalanced by a stronger 
growth in other emerging countries. The 

The economic growth in the Group’s region 
slightly decreased on average, reducing 
from 3.9% in 2018 to an estimated 3.2% 
in 2019. The consumer prices decreased as 
well from 1.7% on average in 2018 to 1.4% 

NLB Group Annual Report 2019    
19

Table 7: Movement of key macroeconomic indicators in the Euro area and NLB Group region

GDP  
(real growth in %)

Average inflation  
(in %)

Unemployment rate  
(in %)

2017

2018

2019

2020

2021

2017

2018

2019

2020

2021

2017

2018

2019

2020

2021

2.7

4.8

3.0

4.7

1.1

2.0

4.2

1.9

4.1

3.4

5.1

2.7

4.4

3.8

1.2

2.4

2.7

3.2

3.3

3.7

4.1

1.0

2.6

2.7

2.8

3.2

3.5

3.9

1.2

2.7

3.0

2.9

3.3

3.5

3.9

1.5

1.6

0.8

2.4

1.4

3.2

1.5

1.8

1.9

1.4

2.6

1.4

2.0

1.1

1.2

1.7

0.9

0.4

0.8

1.9

2.7

1.3

1.7

1.4

1.5

1.4

2.1

1.8

1.4

1.9

1.7

1.7

1.9

2.3

1.9

9.1

6.6

8.2

5.1

7.6

4.6

7.5

4.3

7.5

4.2

38.4

36.0

33.1

31.0

29.0

16.1

15.2

14.7

14.3

14.2

22.4

20.7

17.5

16.8

16.1

13.5

12.7

10.7

10.1

9.4

30.5

29.5

25.3

26.0

25.3

Euro area

Slovenia

BiH

Montenegro

N. Macedonia

Serbia

Kosovo

Source: Statistical offices, FocusEconomics 

Note: Registered unemployment data used for BiH; Consensus Forecasts are highlighted in grey.

Table 8: Movement of the balance of payment and fiscal indicators in the Euro area and NLB Group region

Current account balance  
(% GDP)

Fiscal balance  
(% GDP)

Public debt  
(% GDP)

2017

2018

2019

2020

2021

2017

2018

2019

2020

2021

2017

2018

2019

2020

2021

3.1

6.1

3.1

5.7

2.7

5.6

2.8

5.2

2.6

4.9

-4.2

-3.6

-4.7

-4.7

-4.6

-16.1

-17.0

-16.0

-15.3

-14.3

-1.1

-5.2

-5.4

-0.1

-5.2

-7.6

-0.9

-6.3

-3.9

-1.2

-5.9

-7.8

-1.3

-5.7

-7.8

-0.9

-0.5

-0.8

-1.0

-1.1

87.8

85.9

85.1

84.4

83.1

0.0

2.6

-5.5

-2.7

1.1

-1.1

0.8

2.3

-3.6

-1.8

0.6

-2.6

0.5

1.0

-2.6

-2.1

-0.1

-1.1

0.3

0.7

-0.2

-2.4

-0.4

-2.9

0.3

0.6

1.0

-2.4

-0.5

-2.7

74.1

70.4

66.9

64.0

61.1

39.2

34.3

33.3

31.7

31.3

64.2

70.1

72.3

69.2

64.9

39.4

40.6

40.4

42.0

42.4

59.3

53.7

51.9

49.4

47.5

16.2

17.1

16.9

19.7

21.6

Euro area

Slovenia

BiH

Montenegro

N. Macedonia

Serbia

Kosovo

Source: Statistical offices, FocusEconomics 

Note: Consensus Forecasts are highlighted in grey.

in 2019. The highest annual increase of  
economic growth was registered by North 
Macedonia, growing from 2.7% to 3.3%, 
while the highest decrease was registered 
by Montenegro, falling from 5.1% to a 
still solid 3.2%. Slovenia followed closely 
with a decrease from 4.1% to 2.4%. The 
fiscal balance as a percentage of  GDP was 
positive again in Slovenia and BiH, whereas 
in other countries, it was negative. The 
current account balance as a percentage 
of  GDP was negative in all the countries 
except in Slovenia.

In Slovenia, the economic growth, 
decreased throughout 2019, while the 
European slowdown diminished the exports 
to EU member states and the stumbled EU 
automotive sector weakened the industrial 
production. On the other hand, a strong 
domestic demand with robust private 
consumption, diminished unemployment, 
rising wages, and solid fixed investment 
and public spending, underpinned the 
growth, which remained well above the 
Euro area. In BiH, the growth slowed 
during the 2019. Industrial production 
dropped in H2 2019, among ongoing 
manufacturing sector weakness, while 
exports fell sharply, on the other hand, 

unemployment diminished in the same 
period. In Montenegro, the economic 
momentum accelerated in the H2 2019. 
Robust growth was supported with a surge 
in fixed investment and a strong tourism 
contribution, whereas household spending 
moderated. In North Macedonia, an 
improving investor confidence after resolved 
political dispute with neighbouring Greece, 
contributed to increased economic growth 
in H2 2019. Additionally, tourism sector 
and construction strengthened, while the 
external sector dragged on growth. In 
Serbia, the economic growth enhanced 
in H2 2019, underpinned with increased 
private consumption and public spending, 

NLB Group Annual Report 2019   20

Table 9: Movement of key banking systems indicators in the NLB Group region, 2019

Corporate loans Household loans

Corporate deposits Household deposits Net interest margin

NPL

CAR / TCR

in mn 

in mn 

in mn 

in mn 

EUR ∆ % YoY

EUR ∆ % YoY

EUR ∆ % YoY

EUR ∆ % YoY

2018, 
in %

2019, 
in %

in % ∆ pp YoY

in % ∆ pp YoY

Slovenia

BiH

Montenegro

N. Macedonia

Serbia

Kosovo

8,877

4.8

10,703

2.9

-2.7

18.2*

4,612

1,075

2,731

9,889

1,917

4.6

4.2

1.9

8.2

9.8

6.2

7.9

8.6

6,758

-0.4

20,365

2,072

8.8

6,770

1,049

-4.6

1,317

5,100

1,358

2,797

10.5

1,820

14.6

4,433

9,457

9.9

7,603

4.5

13,255

1,103

10.4

837

24.1

2,650

8.7

9.0

-0.8

7.9

12.5

11.5

1.8

3.0

4.3

3.2

5.2

5.3

1.8

2.8*

4.5*

2.9*

4.9

5.4

7.7*

4.7*

5.0*

5.2

2.0

-1.7

18.1*

-2.0

19.5**

0.0

16.9*

-0.2

23.2**

0.1

2.6

2.3

0.6

0.0

-0.7

15.9

-1.1

Source: Statistical offices, Central banks, NLB 

Note: Net interest margin calculated on interest-bearing assets.  

*Data in Q3 2019.  

**Data in Q2 2019.

fixed investment and an improving business 
climate. In Kosovo, the economic growth 
boosted as well in H2 2019 on already solid 
H1 2019. Private consumption, public 
spending and remittances, all contributed to 
a strong growth in 2019.

rebound in industrial output. In Kosovo, 
the economic momentum is anticipated 
to weaken slightly but remained solid as 
momentum in Europe wanes and drags 
on exports. Regional political tensions also 
continue to weigh on prospects. 

The economic growth in the NLB Group’s 
region will moderate to around 3% in 
2020. Weaker economic growth in the Euro 
area is decreasing the exports, nevertheless, 
solid fundamentals underpinned with 
robust private consumption, diminishing 
unemployment, still solid fiscal support, 
strong tourism sector and remittances, 
should all support a solid growth in 2020. 
The key risks are, beside the global risks, 
regional trade protectionism and political 
tensions, particularly between Kosovo and 
Serbia, and political stalemates, like in BiH 
or Kosovo. Postponed or vetoed EU entry 
talks, can be on the other hand, at least 
partially compensated with the creation of  
so called ‘mini-Schengen’ agreement, which 
would guarantee the freedom of  movement 
of  goods, services, people and capital in the 
region.

The growth is set to moderate in Slovenia 
in 2020 on a continued slowdown in 
external sector and weakening domestic 
activity, as FocusEconomics reports. 
Reduced absorption of  EU funds and lower 
public spending are set to drag on overall 
domestic demand. Private consumption 
should remain solid, supported by higher 
wages. In BiH, the growth is expected 
to remain stable in 2020. The end of  
the political deadlock should improve 
the business climate. In Montenegro, 
the economy seems to be weakening in 
2020 but remain solid. The slowdown in 
private consumption should be buffered 
with a recovery in the industrial sector, 
an improving labour market and strong 
tourism. In North Macedonia, the growth 
is projected to remain robust in 2020. 
Private consumption with looser fiscal policy 
and strong investment ought to support 
the growth. In Serbia, strong economic 
growth should continue in 2020 as well, 
reinforced by fiscal stimulus and record-high 
FDI inflows, consumer spending and a 

Banking System in the Group’s region

The banking systems in the Group’s 
region improved in 2019. The highest 
corporate loans growth was recorded 
in Kosovo (+9.8% annually) and Serbia 
(8.2% annually), while North Macedonia’s 
annual growth was more moderate with 
1.9%, on the other side. The highest surge 
of  household loans was registered by 
Kosovo, North Macedonia and Serbia, with 
around 10% annual growth, whereas other 
countries recorded solid 6% to 8% annual 
growth. Kosovo presented the highest 
increase in corporate deposits annual 
growth with 24.1%, while Montenegro and 
Slovenia registered a negative growth of  
-4.6% and -0.4%, respectively. Household 
deposits growth remains solid in the whole 
Group region, growing from 8% to 12% 
annually, with an exception of  Montenegro 
with negative annual growth of  -0.8%. 
The net interest margin was the highest 
in Kosovo and Serbia with around 5%. 
Slovenia’s net interest margin remained 
at moderate 1.8%, due to the constraints 
imposed by the ECB interest rate policy. 
The NPL ratio as a measure of  the quality 
of  bank loan portfolio improved in the 
entire Group’s regional banking systems, 
with Slovenia leading these improvements 
by 2.7 p.p. annually. The capital adequacy 

NLB Group Annual Report 2019   21

of  the banking systems remained at 
solid levels. It improved in almost all the 
countries of  the Group, except in Kosovo 
where slightly decreased.

The LTD ratio increased only in Serbia and 
Montenegro, while the ROE ratio increased 
in Slovenia, BiH and Montenegro, whereas 
in Serbia, North Macedonia and Kosovo, it 
declined.

Looking at the loans to non-financial 
corporations and households’ loans as a 
percentage of  GDP, it can be observed 
that the whole Group has the potential 
for further growth compared to the levels 
in the EMU area. Banking system in the 
Group’s region is expected to remain its 
positive outlook in 2020. Solid economic 
growth is projected to outperform the rigid 
Euro area, even though there are signs of  
moderating momentum. We can expect, 
that the growth potential for the loans 
will remain strong. All three expenditures 
components of  the GDP will continue 
to underpin a solid GDP growth in the 
Group’s region of  operation, which can 
be supported by credit financing. Private 
consumption as the strongest part of  the 
GDP is forecasted to increase in all the 
countries of  the Group’s region in 2020, 
from 2.8% in BiH and Montenegro up 
to 3.5% in Serbia, and with the average 
growth of  3%. Forecasted fixed investment 
growth and government consumption 
growth for 2020 will continue to support 
the overall economic growth in all the 
countries as well.

120%

100%

80%

60%

40%

20%

0%

Euro area

Slovenia

Serbia

BiH

N. Macedonia Montenegro

Kosovo

2018

2019

Source: ECB, National central banks, NLB

Note: Q2 2019 data for Serbia.

Figure 3: LTD ratio in the Euro area and NLB Group region

21%

18%

15%

12%

9%

6%

3%

0%

Euro area

Slovenia

Serbia

BiH

N. Macedonia Montenegro

Kosovo

2018

2019

Source: ECB, National central banks

Note: Return on average equity (ROAE) used for BiH and Kosovo; Q2 2019 data for Serbia; 

Q3 2019 data for Euro area, BiH, N. Macedonia and Montenegro.

Figure 4: ROE ratio in the Euro area and NLB Group region

60%

50%

40%

30%

20%

10%

0%

Euro area

Slovenia

Serbia

BiH

N. Macedonia Montenegro

Kosovo

Loans to non-financial corporations, % GDP

Households loans, % GDP

Source: ECB, National central banks, NLB

Note: Q3 2019 annualized data.

Figure 5: Loans to non-financial corporations and households’ 
loans in the Euro area and the NLB Group region in 2019

NLB Group Annual Report 2019   FINANČNI NASVETIBusiness ReportNLB TELEDOM PURCHASE OF RECEIVABLESCONTACT CENTREMOBILE WALLET NLB PAY INTEGRITYENTREPRENEURSHIP BEST SERVICEASSETSTRUSTQUALITY OF LIFEMOBILE BANKERSSTRATEGY REGIONAL PROJECTS PROFESSIONAL FINANCIAL ADVICESTOCK MARKETPROFESSIONALGROWTH UP TO DATE5.800+ EMPLOYEESKNOWLEDGE EXCELLENCE318 BRANCHES24/723

NLB Group Annual Report 2019   FINANČNI NASVETIBusiness ReportNLB TELEDOM PURCHASE OF RECEIVABLESCONTACT CENTREMOBILE WALLET NLB PAY INTEGRITYENTREPRENEURSHIP BEST SERVICEASSETSTRUSTQUALITY OF LIFEMOBILE BANKERSSTRATEGY REGIONAL PROJECTS PROFESSIONAL FINANCIAL ADVICESTOCK MARKETPROFESSIONALGROWTH UP TO DATE5.800+ EMPLOYEESKNOWLEDGE EXCELLENCE318 BRANCHES24/724

Chapter 3 

Statement by the 
Management 
Board of  NLB

Dear Stakeholders,

The end of the decade brought a 

breakthrough for NLB Group. With the 

sale of the remaining 10% minus 1 share 

of the Republic of Slovenia’s stake in the 

Bank in June 2019, we completed the 

privatisation process, and with the sale 

of the 50% stake in the life insurance 

company NLB Vita in December 2019, 

we delivered on the last of the severe 

restrictions imposed on NLB by the EC. 

This enabled us not only to start operating 

and competing on the market with our 

full potential, but to ultimately also 

bring into focus and leverage our main 

comparative advantage – that the niche 

region in which we operate is our home.

10. Croatia being the only exception.

The Group is the only international 
universal banking group that is present in 
Slovenia, and with retail operations in all of  
the markets of  former Yugoslavia from the 
Western Balkans.10 We are also the only one 
headquartered here, and the only one with 
an exclusive strategic interest in this region. 
We bring added-value to clients on our 
markets, because we speak the languages, 
understand local specifics and mentality, as 
well as share a common past and values. 
Therefore, not only the head, but also 
the heart of  the Group are situated here, 
making our approach to this region truly 
one of  a strategic systemic partner.

This role is even more important because 
of  the relatively limited interest of  global 
players in the region, which consequentially 
offers many business opportunities. We 
also feel a responsibility to develop and 
distribute state of  the art financial services 
to the citizens and businesses living and 
acting here. Some of  them, for example 
cross-border lending, we have already 
begun addressing; and we expect to add 
others shortly, such as leasing and regional 
trade and supply chain finance. We are also 
seeking opportunities in the international 
syndicated loans market, residential 
real-estate, infrastructural and other 
project financing, as well as replicating and 
deploying market leading bankassurance 
and asset management services from 
Slovenia to other SEE markets. For the first 

time since the imposition of  EU restrictions 
in December 2013, NLB can now address 
potential acquisition options within 
consolidation processes in the banking 
sectors in SEE, including potentially 
entering new markets such as Albania and 
at some point Croatia. Up until now, some 
of  our subsidiaries have been partially 
addressing some of  the above opportunities, 
while now we can and will apply the 
capacity of  the entire Group.

An enormous step in this direction was 
taken in February of  2020 with the signing 
of  the SPA between the Republic of  Serbia 
and NLB to acquire 83.23% of  shares 
in Komercijalna Banka a.d. Beograd, 
the fourth largest bank in Serbia. The 
closing of  the deal is subject to approvals 
from various regulatory authorities and 
is expected in six to nine months after 
signing. Nevertheless, the signing alone was 
an extremely important milestone on our 
way to position NLB Group as a top three 
banking institution, with at least a 10% 
market share in terms of  total assets in all 
the markets of  our presence with retail 
operations. With that, the regional platform 
for the promotion of  and support to trade 
within the region has been put in place. 
We are proponents of  ideas on opening 
borders for goods, services, and capital, but 
especially for talents to freely move and 
create within the region.

The results of  our region-oriented 
focus speak for themselves. In 2019, the 
Group continued its trend of  stable and 
profitable business operations, recording 
a net profit of  EUR 193.6 million, with 
all SEE subsidiary banks reporting profits 
and contributing a substantial 39% to the 
Group result. It is especially encouraging 
that in the volatile macroeconomic and 
regulatory environment, the recurring 
results have shown a solid trend and the 
profit before provisions and impairments 
increased by 4% YoY.

NLB Group Annual Report 2019   25

are people who know and understand the 
industry in which we work, who develop 
innovative, customer-oriented products and 
services, who feel close to the environment 
and the region where we live, and who want 
to contribute to a better quality of  life. We 
are unique in our region, since for us SEE is 
not just a spot on a map. This is our home. 

We aim to achieve our goal of  improving 
the quality of  life in the region by 
employing our knowledge and customer-
oriented services to deliver relevant 
universal financial solutions to our clients 
whenever and wherever they need us. 
However, we have also been impacting the 
quality of  life through a wide range of  our 
socially responsible pursuits in the fields of  
environmental protection, sustainability, 
humanitarian activities, and culture, while 
in the virtual era we promote youth sports 
and a healthy lifestyle. Above all, we invest 
in the knowledge and well-being of  our 
employees. We believe that a satisfied 
and an effective employee is one who can 
balance its personal and business lives, and 
one who knows that his or her potential 
is recognised and meaningfully deployed. 
Keeping this in mind, we take great care 
to nurture, mentor, and develop our 
employees to leverage their talents, while 
supporting them on their path, recognising 
their needs and the needs of  the Group to 
build our future success story together.

Overall, we can really be proud of  what 
NLB Group has achieved in recent years, 
but the challenges that lay before us are not 
negligible. Tense political circumstances 
and frictions along with an economic 
slowdown, disruption from tech companies, 
an ever tightening and limiting regulatory 
framework, and pending consolidation 
of  the banking sector in the region create 
uncertain business circumstances. With 
in-depth knowledge and understanding 
of  the environment, and focused, yet 
decisive efforts, the business can thrive, 
nevertheless. This is something that we 
firmly believe and have defined in our new 
business strategy that focuses on further 
strengthening our market position in 
our niche home region with continuing 
extensive digitalisation based on real client 
needs, efficiency of  our operations, and 
a relevant, impactful social responsibility 
programme. We are convinced that 
together with all our stakeholders we can 
achieve something extraordinary and 
meaningful. Why? Because we are creating 
and caring for our home. For us, as noted 
above, it is not just a spot on the map – 
home is where people who matter the most 
are, where we feel good and where we face 
challenges confidently, enthusiastically, and 
passionately. Where we make sure that we 
are ready and have answers – for whatever 
may come.

The parent company NLB also achieved 
other very important milestones. The 
first anniversary of  its shares having been 
admitted to trading on the Ljubljana and 
London Stock Exchanges was proudly 
celebrated by opening trading in London 
in November 2019. Rating agencies 
acknowledged our efforts and results by 
upgrading Bank’s credit ratings and outlooks. 
We confidently returned to international 
capital markets by successfully completing 
two issuances of  subordinated Tier 2 bonds 
supported by an international and regional 
investor base (one transaction being self-
arranged). Finally, we were able to prove our 
strong performance and potential by paying 
out dividends in the amount of  EUR 7.13 
gross per share and EUR 142.6 million in 
total, providing a 13.84% yield to the price 
of  the IPO in November 2018. We remain 
committed to continuously improving and 
growing our business, and with that further 
justifying the demonstrated trust to deliver 
on the expectations of  our shareholders also 
in the future.

However, as an institution of  systemic 
importance on the regional level, we are not 
only interested in strictly business topics. We 
are not merely a universal financial group, 
nor are we a simple sum of  numbers, 
balance sheets, and financial results that 
create added-value for our stakeholders and 
contribute to economic development. We 

Management Board of NLB

Archibald Kremser
Member of  the  
Management Board

Andreas Burkhardt
Member of  the  
Management Board

Blaž Brodnjak
President & CEO

NLB Group Annual Report 2019   26

Archibald Kremser 
Member of the Management Board

Andreas Burkhardt 
Member of the Management Board

NLB Group Annual Report 2019   27

Blaž Brodnjak 
President & CEO

Petr Brunclík 
Member of the Management Board*

*Appointed by the Supervisory Board of NLB on 29 November 2019; 

Mr. Brunclík is waiting for the relevant consent by the ECB to assume 

the office of the Management Board member.

NLB Group Annual Report 2019   28

Chapter 4 

Statement by 
the Supervisory 
Board of  NLB 

To Our Shareholders,

The traditional banking business model 

is beset on all sides by the challengers 

of growth, whether in the form of the 

persistence of an extremely low Euro 

interest margin environment, or in the 

form of fast developing new competitive 

models eating into several banking 

revenue streams, or even in the form 

of adverse regulatory costs and ever-

increasing complexity of doing business. 

But I believe that the single biggest 
challenge and obstacle for growth of  the 
traditional universal bank is the mindset of  
complacency. That said, we, members of  
the Supervisory Board, believe it is our duty 
to help to steer, monitor, and supervise the 
Group to overcome every challenge and 
obstacle for growth the Bank faces and will 
face on the market, and to put special and 
utmost focus on our talent development, to 
our employees. To the talent which stands at 
the beginning and at the heart of  the value 
creation chain in our banking group, a chain 
that simply has to deliver a significant added 
value to our clients, good and consistent 
results to our shareholders, widespread 
positive effects to our society, and an 
impactful contribution to the environment in 
which we operate. Needless to say, we believe 
the employees of  the Group should never be 
complacent.

The strategy and the plan for the Group 
have been outlined and are clear: the 
Group has approved a new, comprehensive 
five-year strategy aimed at protecting and 
strengthening its market position in its home 
region, and one that actively participates 
in the growth and consolidation of  the 
market. It also reaffirmed the Group’s 
mission and vision, which clearly defines 
its identity and SEE as its focus – its home 
region. The Group’s strategic focus has 
remained unchanged. We will remain and 
further strengthen our unique banking play 
proposition with a rock-solid balance sheet, 
self-funded and growing subsidiaries, and 
with the predominantly stable deposit-based 
financed assets.

As a regional specialist, the Group needs to 
capitalize on the newly opened opportunities 
that lie ahead of  us. More specifically, 
following the successful conclusion of  the 
privatization, the Group will finally be able 
to start operating with its full potential at 
home and across the SEE market. Without 
limitations, the Group will provide leasing, 
factoring, and all other forms of  local and 
cross-border project financing, and will invest 
even more intensively in digitalisation, the 
development of  new channels, and rigorous 
pursuit of  the highest level of  customer 
experience. We should and we will capture 
some of  those favourable growth tailwinds in 
this otherwise challenging and competitive 
business environment.

I am not only proud of  what the Group 
has delivered to all of  its key constituencies 
(shareholders, clients, employees, and society) 
in 2019, I am once more looking into the 
future of  the Group with high expectations, 
and backing them with the firm belief  that it 
will deliver on its promises.

2019 business developments 

The economic growth in the Group’s region 
moderated slightly in 2019 from the peak 
back in 2018. Trade uncertainties, along 
with matured growth cycles, exerted further 
pressure on the cooling global economic 
momentum. Weaker economic growth in 
the euro area and more specifically the 
industrial production, which was pushed 
into a contraction territory, decreased the 
exports. Nonetheless, solid fundamentals 
underpinned with robust private 
consumption, diminished unemployment, 
a strong tourism sector and remittances, all 
supported robust growth in 2019 which was 
well above the euro area average.

After a successfully completed first phase 
of  privatisation in November 2018, the 
second phase of  privatisation of  the Bank 
was completed in June 2019, as required by 
the commitments given by the RoS to the 
EC upon the recapitalisation of  the Bank 
in December 2013. With the second phase 
of  privatisation of  the Bank completed, 
and the conclusion of  the Agreement on 
the Sale and Purchase of  Shares of  the 
subsidiary insurance company NLB Vita 
d.d. in December 2019, we believe that 
the commitments given to the EC have 
been fulfilled. In this respect, the Bank is 
still expecting the last semi-annual report 
from the Monitoring Trustee. Despite 
certain restraints and limitations caused by 
the EC commitments (the prohibition of  
cross-border financing that caused higher 
liquidity that costs money, and the restraints 
on ROE and new acquisitions), the NLB 
Group has been able to generate solid results 
and favourable trends in the areas of  asset 
leverage, balance sheet management, cross 
selling, cost control, and the cost of  risk. 

NLB Group Annual Report 2019   29

2019 brought important changes, but 

nothing distorted the positive direction 

in which NLB Group is moving

For the financial year 2019, the Group 
continued its trend of  stable and profitable 
business operations, with the annual net 
operating income growth reaching EUR 
513.6 million, for the first time surpassing 
the EUR 500 million benchmark behind a 
4% growth rate.

The result before impairments and 
provisions grew by 4% and also reached a 
record level of  EUR 212.2 million. Group’s 
net profit for the period amounted to EUR 
193.6 million and the Bank reached a net 
profit in the amount of  EUR 176.1 million. 
All SEE subsidiaries finished the year with 
a profit and significantly contributed to the 
Group’s result.

The operations of  the Group were 
underpinned by strong liquidity and capital 
positions, with the total capital adequacy 
ratio reaching 16.3%, which is above the 
regulatory requirements. 

The overall risk appetite profile of  the 
Group continues to exemplify a conservative 
mentality. The trend of  improving the 
quality of  the Group loan portfolio has 
continued and the NPL ratio decreased to 
3.8%.

The Group, therefore, successfully continues 
with its activities to achieve the set medium-
term financial targets.

NLB Group maintains its corporate 

governance principles in line 

with the highest standards

In accordance with the two-tier governance 
system, the Bank’s Supervisory Board 
issues approvals to the Management Board 
related to the Bank’s business policy and 
financial plan, approves the strategy of  the 
Bank and the Group, organises the internal 
control system, draws up the audit plan of  
Internal Audit, discusses the findings of  the 

Primož Karpe 
Chairman of the Supervisory Board

NLB Group Annual Report 2019   30

regulators, checks the annual reports and 
other financial reports, and formulates a 
written report for the General Meeting of  
the Bank, gives consent to certain financial 
transactions (e.g. issuing of  own securities 
and equity stakes in companies and other 
legal entities), and supervises the work 
of  Internal Audit and Compliance and 
Integrity. 

From 1 January 2019 and until 28 February 
2019, the Supervisory Board of  NLB 
consisted of  eight members, namely: Primož 
Karpe – Chairman, Andreas Klingen 
– Deputy Chairman, and the following 
members: Alexander Bayr, David Eric 
Simon, László Urbán, Vida Šeme Hočevar, 
Simona Kozjek, and Peter Groznik. 
Two members of  the Supervisory Board 
submitted their resignation statements on 30 
November 2018 with a three-month notice, 
as a result of  changed EC commitments that 
the RoS submitted to the EC in 2018, which 
required independence of  all members of  
the Supervisory Board.

Despite full awareness of  the European 
bank average, in terms of  female 
participation at the level of  key governing 
bodies, and even though the selection 
process for four new members of  the 
Supervisory Board was open to candidates 
of  both genders, female representatives 
unfortunately did not participate in the 
selection process. 

Therefore, at the General Meeting on 
10 June 2019, three members of  the 
Supervisory Board were elected (Mark 
William Lane Richards, Shrenik Dhirajlal 
Davda, and Gregor Rok Kastelic), whereas 
one member’s term of  office was renewed 
(Andreas Klingen). On 28 June 2019, the 
Supervisory Board of  NLB met for the 
first time with all nine members, as defined 
by the Articles of  Association of  NLB. 
At this meeting, the Supervisory Board 
also allocated members to its existing 
committees (Audit, Risk, Remuneration, 
and Nomination) and established a new 
committee for Operations & IT. 

With respect to the issue of  diversity, the 
second version of  the Policy on the Provision 
of  Diversity of  the Management Body and 
Senior Management was adopted at the 
33rd General Meeting of  Shareholders 
on 10 June 2019, extending requirements 
on diversity not only to the Supervisory 
Board members and members of  the 
Management Board, but to members of  
senior management as well. Other key 
amendments to the policy include the 
determination of  policy objectives, and the 
way in which these objectives are achieved, 
while at the same time the policy specifies its 
implementation and reporting.

The Supervisory Board is composed of  
nine representatives, whose qualifications, 
work, age, and the fields of  work differ. 
The Supervisory Board members are from 
47 to 72 years old. Their knowledge is 
versatile and covers various fields, including 
banking and investment banking, private 
equity, insurance, and the manufacturing 
sector. Throughout their careers, they have 
managed and supervised many companies 
and corporations.

While members of  the Supervisory Board 
have proper and complementary knowledge, 
experience, and skills to perform their 
duties, they all have different professional, 
national, and educational backgrounds. 
The Supervisory Board represents a 
balanced, complementary team of  experts 
focused on the effectiveness of  performing 
its core functions. All the members of  the 
Supervisory Board have the necessary 
personal integrity and professional ethics to 
hold their positions, which was confirmed 
by the positive Fit&Proper assessment 
completed in March 2019. This provides 
the assurance that they can carry out their 
supervisory roles in a responsible manner 
and make decisions that benefit the Bank 
and add value to the Group. The delivery 
of  critical and assertive opinions has been 
and will remain at the core of  our decision-
making principles, through the expected 
engaged participation of  all the members at 
all times. 

NLB’s Supervisory Board monitors and 
supervises the management and operations 
of  the Group. In doing so, it resolves 
to utilise uncompromised principles 
of  professionalism and expertise, and 
maintains its strong dedication to integrity, 
ethics, and honesty. Throughout the year, 
the Supervisory Board has maintained a 
well-balanced professional relationship with 
the Management Board and enjoyed timely, 
comprehensive, and data-supported inputs 
from the latter, enabling the Supervisory 
Board to adopt all its decisions in line with 
the professional interests of  the Bank, while 
adhering at all times to banking regulations 
and its statutory powers.

Procedurally, the Supervisory Board 
performed its work in accordance with its 
competences and the Rules of  Procedure 
of  the Supervisory Board of  NLB. It 
carried out its function of  assuring efficient 
supervision over the management of  NLB 
and the Group, and its duty of  careful 
and scrupulous performance, based on its 
competences as laid down by the applicable 
law and other regulations, as well as by 
internal acts of  the Bank. The Corporate 
Governance Code for Listed Companies was 
also observed by the Supervisory Board in 
performing its duties. 

The Supervisory Board acts in accordance 
with the highest ethical standards of  
management, considering the prevention 
of  conflict of  interest. Throughout the 
year, Supervisory Board members took 
precautionary measures to avoid any 
conflicts of  interest that might have 
influenced their decisions. The Supervisory 
Board actively managed the conflicts of  
interest of  its members and gave consent 
to its members to assume positions on 
Supervisory Boards of  non-related 
companies.

Year 2019 was a busy year from a 
corporate governance perspective, with the 
Supervisory Board holding seven regular, 
10 correspondence, and one extraordinary 
session. The Supervisory Board received 

NLB Group Annual Report 2019   31

Review and approval of NLB 

Group Annual Report 2019

The Management Board of  NLB submitted 
the NLB Group Annual Report 2019 to the 
Supervisory Board, including the Business 
Report and Financial Report with the 
audited financial statements of  the Bank, the 
audited consolidated financial statements 
of  the Group, and the auditor’s opinion. 
According to the auditor, the financial 
statements with accompanying notes present 
fairly, in all material respects, the financial 
position of  the Bank and the Group as at 
31 December 2019, and their financial 
performance and cash flows for that year in 
accordance with the International Financial 
Reporting Standards as adopted by the EU. 
It was also established that the information 
contained in the business section of  the 
Annual Report is consistent with the audited 
financial statements of  the Bank and the 
Group. 

In accordance with Article 34 of  the Articles 
of  Association of  NLB, the Supervisory 
Board verified the submitted Annual Report, 
and shall prepare a report for the General 
Meeting of  Shareholders. The Supervisory 
Board had no objections to the report of  the 
audit company Ernst & Young, Ljubljana. 
Following a careful examination of  the NLB 
Group Annual Report 2019, the Supervisory 
Board had no objections, and unanimously 
approved it.

Yours truly,

Supervisory Board of NLB 

Primož Karpe 
Chairman of  the  
Supervisory Board

humanitarian projects, mentorship, support 
for the professional athletes and sports for 
young people, the protection of  cultural 
heritage, the promotion of  entrepreneurship, 
taking good care of  employees, 
environmental protection, and compliance 
and integrity.

Our commitment to develop and maintain 
excellent HR practices and development 
programs for employees has for the fifth 
consecutive year, awarded to our Bank 
the acclaimed ‘Top Employer Slovenia’ 
certificate. NLB became the first Slovenian 
company – and the only bank – to receive 
this prestigious international certificate in 
2016, and since then it has been upgrading 
its employee management practices year 
after year. The Bank shares its knowledge 
and experience with other companies of  
the Group because it is our desire and 
ambition that other members also receive 
this certificate.

Pursuant to the second paragraph of  Article 
282 of  the Companies Act (ZGD-1), the 
Supervisory Board has compiled this written 
statement to the NLB Group Annual 
Report 2019 with the aim of  accurately and 
authentically presenting the activities of  the 
Supervisory Board during the year.

Based on Articles 272 and 281 a) of  the 
Companies Act (ZGD-1) and stipulations 
of  this statement, the Supervisory Board 
asserts and establishes that it regularly and 
thoroughly monitored the operations of  
the Bank and the Group in 2019 within its 
competences, thus adequately supervising 
the management and operations of  the Bank 
and the Group and overseeing the Bank’s 
Internal Audit.

expert assistance from its five operational 
committees (Audit, Risk, Nomination, 
Remuneration, and Operations and IT). The 
committees of  the Supervisory Board met at 
its four to six regular meetings and discussed 
topics and adopted decisions from the areas 
that they are in charge of  (with the exception 
of  the newly established Operations and IT 
Committee that met at two regular sessions). 

The Supervisory Board approved 
achievements of  the Management Board 
goals and proposed new goals for the 
Management Board, appointed a new 
Chief  Operations Officer (COO), adopted 
decisions on succession planning for 
members of  the Management Board, the 
Supervisory Board self-assessment report, 
and acknowledged the candidates for 
members of  the Supervisory Board.

Through the year it acknowledged regular 
reports on documents received from 
the regulator(s), namely the BoS and 
ECB, and on the implementation of  the 
requirements, adopted regular quarterly 
reports on State Aid, adopted changes to 
the Corporate Governance Policy of  the 
NLB, acknowledged amendments to the 
Corporate Governance Policy of  the NLB 
Group, and adopted amendments to the 
internal acts. The Supervisory Board also 
adopted decisions (or acknowledgements) 
on the establishment of  new companies, 
cross-border financing, and international 
syndicated financing, large exposures, sale 
of  receivables, claim write-offs, divestment 
of  the Group companies, legal proceedings 
involving the Bank and the Group members, 
transactions with persons in special relations 
with the Bank, etc.

In addition to good performance, the 
Group has an important socially responsible 
mission, as it wishes to contribute to a 
better quality of  life of  the community 
at large. In the area of  Corporate and 
Social Responsibility, we perceive the 
responsibility to our clients, employees, and 
the society at large as a mission. The areas 
of  social responsibility include numerous 

NLB Group Annual Report 2019    
 
 
32

Chapter 5 

New Vision and Mission

Strategy

Within the Group strategy, new vision and 
mission statements were defined, as set out 
below.

The foundations of  the new Vision are:

•  Together we will take care of  the 

financial needs of  our clients and will 
impact the quality of  life in our region.

•  By 2025, NLB Group will be a systemic 
provider of  client relevant universal 
financial services in all target markets.

In November 2019, the Group approved 

Good foundations for a new period 

•  We will improve the quality of  life in our 

its new, comprehensive five-year 

strategy aimed at protecting and 

strengthening its market position in its 

home region, and to actively participate 

in the growth and consolidation of 

the market. The new strategy defines 

the Group’s focus as further extensive 

digitalisation, significant increase of 

client centricity, and cost efficiency. It 

also reaffirmed the Group’s mission and 

vision, which clearly defines its identity 

and SEE as its focus – its home region.

As a geographical niche player, the Group 
has great foundations to build on: deeply 
rooted, strong market positions in a 
highly fragmented region; positive brand 
perception at subsidiaries; good recent 
performance; acknowledged innovations 
(digital); and plentiful untapped potential to 
be exploited in various market segments and 
operations.

Following the successful restructuring, 
privatisation, and restored profitability, key 
restrictions related to EC commitments 
were finally eliminated. While the 
market growth projections have recently 
experienced a significant slow-down (or 
even downturn), new challenges and 
opportunities emerged. Given the new 
circumstances, the Bank’s new, updated 
strategy aims to identify, detail, and 
operationalise the future path for the entire 
Group for the next years.

home region.

The foundations of  the new Mission are:

•  We strive to improve and develop our 
home together for present and future 
generations.

•  We are from this region, therefore we 
understand its business environment, 
customs and, most of  all, its people. With 
our commitment, knowledge, and our 
innovative solutions, we take superior 
care for our customers and create a better 
life, a better future for us all.

•  Welcome to our home.

Strategic focus areas

The Bank is striving to protect and 
strengthen its market position as a systemic 
player in its home region, and actively 
participate in the growth and expected 
consolidation of  the market. As a leading 
player, the Bank would like to best serve its 
clients’ financial needs. In retail banking, 
the Bank is striving to get closer to its clients 
through anchor products and by offering 
personalised digital services (e.g. omni-
channel, marketplace) to suit their lifestyle. 
In corporate banking, the Bank is looking 
to cover more complex, cross-boarder needs 

NLB Group Annual Report 2019   of  clients and find entry points to suit all the 
clients’ needs.

provide lifestyle and value chain services to 
lock relationships.

The Bank would like to strengthen its core, 
to increase its profitability through a more 
customer-centric approach. Additionally, 
the Bank is planning to accelerate 
growth through entering/expanding its 
presence into selected adjacencies (e.g. 
leasing, bancassurance) and diversify 
the services on a horizontal level. The 
Bank is simultaneously seeking additional 
opportunities (within consolidation 
processes in the banking sectors in the SEE), 
which are not part of  the current strategic 
plan due to the high level of  uncertainty.

The Group is continuing to direct 
comprehensive strategic efforts toward 
digital transformation. The Bank is striving 
to simplify, automate, and digitise processes 
to minimise costs. On the cost side, the 
focus on digitalisation should bring better 
customer service, a higher level of  process 
efficiency, and therefore additional labour 
cost savings. Since successful digitalisation 
requires competitive IT infrastructure and 
capabilities, the Group will continue to 
invest significantly in these areas. The focus 
will be mainly on improving the speed of  
IT deliveries by adopting agile principles, 
to implement the best online experience 
for customers in the SEE, and enhance 
capabilities for processing data, modelling, 
and relevance of  services to clients.

Comprehensive transformation plan 

The Bank has elaborated a comprehensive, 
detailed program plan to reach set targets. 
Projects and initiatives were identified, 
also channelling all major running change 
efforts into one overarching strategic 
transformation program.

The cornerstone of  the new strategy 
is strengthening customer centricity by 
establishing a customer-based market 
management, improving the understanding 
of  the clients, reimagining digital client 
journeys, and accelerating innovation to 

The transformation program puts effort 
on increasing operational efficiency and 
cost management, and on improving 
the utilisation of  the Group’s capital. 
Simultaneously, overall operational 
capabilities will be strengthened through 
improving human capital, optimising 
IT, digitalising internal processes, and 
leveraging information capital.

In order to drive transformation, a new 
change management platform was also set 
up. 

Brexit impact on the Group’s performance

As the Group operations are only related to 
the SEE region, the estimation is that Brexit 
will not have any significant impact on the 
Group’s business performance.

Sustainable development vision

The Group has an important social 
responsibility mission, that is to contribute 
to a higher quality of  life of  all inhabitants 
in the environment where it operates. The 
Bank is responsible to clients, its employees, 
society as a whole, and to the environment.

The Group is in the process of  developing 
the Environmental Social and Governance 
Strategy (ESG) and setting concrete ESG 
commitments and targets. 

Post EC commitments

In June, the privatisation process of  the 
Bank was successfully completed. With the 
sale of  the remaining 10 percent minus 
1 share of  the Bank, almost all of  the 
restrictions from the commitments made 
by the RoS to the EC when granting state 
aid in 2013 have been lifted. The RoS 
will remain the largest shareholder of  the 
Bank, owning a 25 per cent stake plus 1 
share. The final commitment to the EC in 
connection with the state aid proceedings 

33

was satisfied with the sale of  the Bank’s 
stake (50%) in the Slovenian life insurance 
company NLB Vita in December. 

The Bank will finally be able to start 
operating with its full potential in SEE, 
the Group’s home region – countries 
where the Group is present with banking 
subsidiaries. As a regional specialist, the 
Group will be able to seek opportunities to 
strengthen its position as a systemic player 
in all the markets. Without limitations, the 
Bank will again be able to provide leasing, 
factoring, and all other forms of  local and 
cross-border project financing, and to invest 
even more intensively in digitalisation, the 
development of  new channels, and the 
highest level of  customer experience.

The efforts by the Bank to establish a 
new leasing company have already been 
made aiming at complementing product 
range with state-of-the-art leasing solutions 
focusing on mobility in Slovenia and 
subsequently across the home region.

Mid-term targets

The measures and potentials outlined in 
the above strategy confirmed the already 
published mid-term targets for the 2020 to 
2023 period:

•  Net interest margin > 2.7%
•  LTD < 95%
•  Total capital ratio 16.25%11
•  CIR ~ 50%
•  Cost of  risk < 90 bps
•  NPE ratio < 4%
•  ROE ~ 12%
•  Dividend pay-out (as a percentage 

of  the Group profits) ~ 70%

11. Target total capital ratio is regularly revised by the 

competent bodies to reflect each time the applicable 
capital requirements. 

NLB Group Annual Report 2019   34

The Group is pursuing a range of  activities 
to achieve its strategic financial objectives. 
The environment has visibly changed, 
especially in the eurozone, given the adverse 
interest rate outlook and possible further 
decreases of  the ECB deposit rates. The 
main ambition is that despite deteriorating 
market conditions, the Bank is committed to 
reaching the mid-term targets set for NLB.

The indicated mid-term targets are only 
targets, and not profit forecasts. The targets 
constitute forward-looking statements which 
are subject to a number of  risk factors 
and are not guarantees of  future financial 
performance.

implementation of  pending capital 
measures (we refer to details disclosed in 
our presentation of  26 February 2020) and 
synchronised with the closing process.

Any potential further acquisitions (e.g. 
market entry Albania) will be subjected to 
the same strict criteria of  being earnings per 
share (EPS) accretive and value-creating for 
our shareholders. Clearly, potential targets 
– if  any – are expected to be significantly 
smaller in size compared to Komercijalna 
Banka a.d. Beograd. 

Distributable profit as at 31 December 2019 
amounts to EUR 228,040 thousand.

Dividend policy

Risk Factors

The payment of  dividends by the Bank will 
depend on a number of  factors, including 
the Bank’s capital structure, risk appetite, 
profits, financial condition, regulatory 
requirements, general economic and 
business conditions, and future prospects. 

As at 31 December 2019, the Group had 
CET1 ratio of  15.8% which includes the 
part of  2019 net profit of  EUR 35 million. 
The Bank also optimized the Group capital 
structure by issuing a Tier 2 instruments 
in 2019; one instruments was already 
recognized in the capital as at 31 December 
2019.

The Bank’s future intention is to distribute 
dividends in excess of  the Group’s target 
total capital ratio. The said ratio currently 
amounts to 16.25%, this, however, is under 
revision to reflect the new (lower) capital 
requirement (TSCR) that is applicable as at 
1 January 2020. The Bank’s dividend policy 
envisages yearly distribution of  dividends 
in the approximate amount of  70% of  the 
Group’s result, while fulfilling all regulatory 
requirements including Pillar 2 Guidance. 

Given the Bank’s successful bid for 
Komercijalna Banka a.d. Beograd, the 
dividend payment for the financial year 
2019 will be subjected to the timely 

The risk factors affecting the business 
outlook are (among others): the economy’s 
sensitivity to a potential slowdown in 
the eurozone, the worsened interest rate 
outlook, regulatory and tax measures 
impacting the banks, and geopolitical 
uncertainties. 

Economic momentum in the region where 
the Group operates is gradually slowing 
down as a consequence of  the global and 
eurozone economic slowdown, nevertheless 
it remains favourable. The economic growth 
of  the Group’s region remains solid. In 
addition to that, structural imbalances and 
the economic slowdown in this region might 
decrease consumer spending and industrial 
production and increase unemployment. 
Further consolidation of  the banking sector 
in Slovenia may have an impact on the 
market competition.  

Such circumstances could have an adverse 
impact on the Group’s current operating 
results and related profitability, although 
no material impact is currently anticipated. 
Potential negative impacts could primarily 
be caused by the unfavourable low interest 
rate environment, lower interest margins, 
further deterioration of  macroeconomic 
circumstances, and instability in financial 
markets.  

In this regard, the Group closely follows 
macroeconomic indicators relevant to the 
Group’s operations:

•  GDP trends
•  Growth of  loans in the banking sector
•  Economic sentiment
•  Unemployment
•  Consumer confidence
•  Construction sentiment
•  FX rates
•  Interest rate development and related 

future forecasts

•  Other relevant market indicators

The Group established a comprehensive 
internal stress testing framework and 
early warning systems in different risk 
areas with built-in risk factors, relevant 
to the Group’s business model. The 
stress testing framework is integrated into 
the Risk Appetite, ICAAP, ILAAP, and 
Recovery Plan to determine how severely 
unexpected changes in the business and 
macro environment might affect the 
Group’s capital adequacy or liquidity 
position.  Both the stress testing framework 
and early warning systems support 
proactive management of  the Group’s 
overall risk profile, such as the capital and 
liquidity positions from a forward-looking 
perspective. 

Risk management actions that might be 
used by the Group are determined by 
different internal policies, and are applied 
when necessary. Moreover, selection and 
application of  mitigation measures follow 
a three-layer approach, considering the 
feasibility analysis of  the measure, its impact 
on the Group’s business model, and the 
strength of  available measure.

NLB Group Annual Report 2019   35

Costs are expected to continue growing in 
2020 at the same pace as in 2019 but are 
expected to plateau thereafter. The reasons 
for that are the continuation of  spending on 
IT upgrades, strategy implementation, and 
labour cost inflation observed throughout 
the region. Mitigants for further rises 
in costs are ongoing strategic efforts to 
re-dimension the physical footprint of  
the Bank, as well as continue efforts for 
operational process excellence.

The cost of  risk is expected to continue to 
normalise but should stay at a reasonably 
low level. The asset quality is stable, and no 
material deterioration is foreseen. 

The Bank is currently in the process of  
a potential acquisition of  Komercijalna 
banka in Serbia (SPA signed, closing 
process pending). As the timing and actual 
outcome of  the transaction is still subject 
of  regulatory and anti-trust approvals in 
multiple jurisdictions, any potential effects 
are not included in the outlook.

Potential negative impacts from the 
coronavirus (COVID-19) outbreak and 
spread are not included in the outlook. 

Outlook 2020

The macro outlook suggests that the 
countries where the Group operates are 
likely to experience growth at around three 
percent, if  supported by loose monetary 
conditions, fiscal easing and solid domestic 
demand. The public debt as percentage of  
GDP in all those markets are below the EU 
average, accompanied by low household 
indebtedness and solid savings performance. 

Considering these circumstances, continued 
loan growth is expected in all geographies 
where the Group is present, save for 
the retail market in Slovenia where new 
regulatory lending restrictions have been 
put in place by end 2019. Margins are 
expected to be under further pressure as 
observed in 2019, with business in retail 
lending being more resilient compared to 
corporate lending. The Group continues 
to strive for increasing margins over time 
by emphasising higher margin activities 
and pursuing new opportunities such as 
leasing. Losses in rate revenues will be 
partially mitigated by further emphasis on 
fee income.

While it is too early to conclude, more 
challenges to grow revenues in retail 
business in Slovenia are expected given the 
new imposed lending restrictions. Strategic 
foreign markets should grow at a similar 
pace as in 2019. It needs to be emphasised 
that in the past years net non-interest 
income included non-recurring components 
which are by nature unpredictable. 

NLB Group Annual Report 2019   36

Chapter 6 

Overview of  
Financial Performance

The Group achieved a profit for the sixth 

consecutive year in the amount of EUR 

193.6 million, down 5% from the year 

This result is based on the following key 
drivers:

•  A strong total capital ratio of  16.3% 

while ROE a.t. stood at 11.7%. 

before (2018: EUR 203.6 million). The 

•  A strong positive performance in the 

•  Continued solid performance with 

strong result reflects business growth 

with increasing interest income at a stable 

margin, growing net fee and commission 

income, and the negative cost of risk. 

Bank with the year-end result of  EUR 
176.1 million. All Group subsidiary banks 
in the SEE contributed an important 
part to the consolidated net profit of  the 
Group (39%, i.e., EUR 74.8 million).

•  A very solid performance in the total 
net operating income based on higher 
net interest income predominantly due 
to loan volume growth, lower interest 
expenses, and higher net fee and 
commission income.

negative cost of  risk, due to release of  
impairments and provisions.

•  NPLs further reduced due to successful 
forbearance measures and a supportive 
macroeconomic environment with the 
Group’s indicator Gross NPL ratio 
(defined by the EBA), decreased to 4.6% 
(2018: 7.9%); NPE ratio (defined by the 
EBA) dropped to 2.7%, 2.0 p.p. drop 
YoY.

•  Continued loan growth, especially in 

6,488 million (46% of  total assets). 

•  Liquid assets portfolio amounted to EUR 

Strategic Foreign Markets (8% YoY) and 
Retail Banking in Slovenia (7% YoY).

NLB Group Annual Report 2019   37

Strong result achieved in all Core 

ROE a.t.

6.6%

7.4%

14.4%

11.8%

11.7%

segments12 of the Group

The Core segments achieved a result 
before tax of  EUR 218.5 million. Strategic 
Foreign Markets contributed the largest 
share to result before tax in the amount 
of  EUR 92.9 million, followed by the 
segment of  Corporate and Investment 
Banking in Slovenia with EUR 56.8 
million, Retail Banking in Slovenia with 
EUR 47.5 million, and Financial Markets 
in Slovenia with EUR 27.6 million. The 
Other segment recorded a loss before tax 
in the amount of  EUR 6.4 million, mostly 
due to establishment of  HR provisions for 
reorganization (EUR 5.5 million).

Strategic Foreign Markets achieved the 
highest net interest income in the amount 
of  EUR 157.5 million, followed by Retail 
Banking in Slovenia and Corporate and 
Investment Banking in Slovenia, with 
EUR 87.4 million and EUR 37.3 million, 
respectively. Financial Markets in Slovenia 
contributed EUR 33.6 million to the net 
interest income of  the Group. 

The net non-interest income was the 
highest in the segment Retail Banking in 
Slovenia, EUR 78.2 million, followed by 
Strategic Foreign Markets and Corporate 
and Investment Banking in Slovenia, 
EUR 52.9 million and EUR 43.0 million, 
respectively.

Non-core Members: Slightly 

negative result of operations due 

to continuing divestments

Total assets of  Non-core Members 
decreased by EUR 94.2 million. The 
segment realised a loss before tax of  
EUR 3.1 million, which is in line with the 
restructuring plan.

12. From 2019, some shifts in the reporting of business 

segments have been applied (see p. 55). Core segments 

include Retail Banking in Slovenia, Corporate and 

Investment Banking in Slovenia, Strategic Foreign Markets, 

Financial markets in Slovenia and the Other segment.

CAGR* 20%

225.1

203.6

193.6

110.0

2016

2017

2018

2019

91.9

2015

*  Compound Annual Growth Rate.

Figure 6: Profit after tax of NLB Group (in EUR million) / ROE after tax (in %)

157.5

87.4

78.2

92.9

47.5

56.8

52.9

43.0

37.3

33.6

27.6

2.0

8.2

2.7

12.8

Retail Banking
in Slovenia

Corporate 
and Investment
Banking
in Slovenia

Strategic
Foreign
Markets

Financial 
Markets 
in Slovenia

-3.1

-0.1

-6.4

Non-Core
Members

Other

34.9

30.4

23.3

33.5

6.9

8.1

Key/SME
Corporates and
Investment Banking

Restructuring 
and Workout 

Net interest income

Net non-interest income

Result before tax

Figure 7: Segment results of NLB Group (in EUR million)

NLB Group Annual Report 2019    
38

Income statement

Table 10: Income statement of NLB Group and NLB  

2019

2018

Change YoY

Q4 2019

Q3 2019

Q2 2019

Q1 2019

Q4 2018

Change QoQ

NLB Group

in EUR million

Net interest income

318.5

312.9

Net fee and commission income

170.3

160.6

Dividend income

Net income from financial 
transactions

Net other income

0.2

33.8

-9.3

5.6

9.7

0.1

2%

6%

76%

0.1

14.7

19.1

130%

4.9

-14.2

-

8%

4%

79.7

43.5

0.0

5.8

-0.1

49.2

79.8

44.6

0.0

5.1

-2.1

47.6

79.7

42.1

0.1

10.7

-9.0

43.9

79.4

40.1

0.1

12.3

2.0

54.4

81.0

40.7

0.0

3.1

-0.5

43.3

128.9

127.4

123.6

133.8

124.3

Net non-interest income

195.1

180.4

Total net operating income

513.6

493.3

Employee costs

-171.2

-165.1

Other general and 
administrative expenses

-99.3

-96.3

Depreciation and amortisation

-31.0

-27.2

14.8

20.3

-6.1

-3.0

-3.7

-4%

-48.0

-41.8

-41.4

-40.1

-43.2

-3%

-31.4

-23.3

-23.4

-21.2

-28.4

-14%

-7.7

-7.9

-7.7

-7.7

-6.7

-0.1

-1.2

0.0

0.7

2.0

1.6

1.5

-6.2

-8.1

0.3

0%

-3%

55%

14%

94%

3%

1%

-15%

-35%

3%

Total costs

-301.4

-288.7

-12.8

-4%

-87.0

-73.0

-72.4

-69.0

-78.3

-14.0

-19%

Result before impairments 
and provisions

Impairments and provisions 
for credit risk

Other impairments and provisions

Impairments and provisions

Gains less losses from capital 
investments in subsidiaries, 
associates, and joint ventures

212.2

204.6

7.6

4%

41.9

54.4

51.2

64.8

46.0

-12.5

-23%

13.3

30.2

-16.9

-56%

-14.3

-1.0

-6.9

23.3

-7.4

-107%

-24.3

-

-10.7

-2.3

-8.4

16.4

-1.1

15.2

-4.0

-0.8

-4.9

3.3

-3.9

-0.6

7.0

-18.7

-2.7

4.3

-7.3

-26.0

-

-

-

4.2

5.4

-1.2

-23%

0.0

1.6

1.4

1.1

1.3

-1.6

-97%

Result before tax

215.4

233.3

-17.9

Income tax

-13.6

-21.8

Result of non-controlling interests

8.2

7.9

8.2

0.3

Result after tax

193.6

203.6

-10.1

-8%

38%

4%

-5%

31.2

2.2

2.0

31.3

71.2

-0.9

2.4

67.9

47.7

-9.5

1.8

36.4

65.3

-5.4

2.0

57.9

51.7

-40.1

-56%

-5.1

1.2

3.1

-0.4

-

-15%

45.3

-36.6

-54%

NLB Group Annual Report 2019   39

2019

2018

Change YoY

Q4 2019

Q3 2019

Q2 2019

Q1 2019

Q4 2018

Change QoQ

NLB

in EUR million

Net interest income

158.1

158.0

Net fee and commission income

104.0

100.2

0.1

3.8

0%

4%

Dividend income

Net income from financial 
transactions

Net other income

71.2

24.0

-4.0

49.7

21.5

43%

15.5

184%

8.4

7.1

Net non-interest income

195.2

165.4

Total net operating income

353.3

323.4

Employee costs

-108.6

-103.8

Other general and 
administrative expenses

-63.2

-57.6

Depreciation and amortisation

-18.0

-17.5

39.1

25.9

0.0

2.6

1.1

29.6

68.7

39.4

27.0

1.3

2.7

-0.7

30.2

69.6

39.9

25.9

65.5

8.5

-6.0

94.0

133.8

39.8

25.2

4.4

10.1

1.6

41.4

81.2

40.5

24.8

0.0

1.5

1.6

27.9

68.3

-31.2

-26.3

-26.2

-25.0

-27.6

-10%

-21.4

-14.8

-14.2

-12.7

-17.7

-4.6

-4.7

-4.4

-4.3

-4.4

-11.1

29.8

29.9

-4.7

-5.6

-0.5

-

18%

9%

-5%

-3%

-6%

-0.2

-1.1

-1.3

-0.1

1.8

-0.7

-0.9

-4.9

-6.6

0.0

-1%

-4%

-99%

-3%

-

-2%

-1%

-19%

-45%

1%

Total costs

-189.8

-179.0

-10.8

-57.2

-45.8

-44.8

-42.0

-49.8

-11.5

-25%

Result before impairments 
and provisions

Impairments and provisions 
for credit risk

Other impairments and provisions

Impairments and provisions

Result before tax

Income tax

Result after tax

163.5

144.4

19.0

13%

11.5

23.8

89.0

39.2

18.6

-12.4

-52%

17.1

-2.8

14.2

29.8

-12.8

-43%

3.2

33.1

-6.1

-

-18.8

-57%

177.7

177.5

-1.6

-12.2

176.1

165.3

0.2

10.6

10.8

0%

87%

7%

2.2

-6.2

-4.0

7.4

5.7

13.2

14.1

0.0

14.0

37.9

2.6

40.4

-2.0

0.1

-1.9

87.1

-6.8

80.4

2.8

3.3

6.1

45.3

-3.1

42.2

11.7

-11.8

-84%

3.2

14.8

33.4

-2.7

30.7

-6.2

-18.0

-30.4

-

-

-80%

3.2

124%

-27.2

-67%

NLB Group Annual Report 2019   40

5.0

9.7

-5.0%

-12.8

5.6

203.6

8.2

193.6

-0.3

-24.3

-1.2

2018

Net interest
income 

Net fee 
& commission
income 

Other net
non-interest
income

Total
costs 

Impairments 
and provisions 

Gains
and losses*  

Income tax

Result of 
non-controlling
interests 

2019

* Gains less losses from capital investments in subsidiaries. associates. and joint ventures.

*  Gains less losses from capital investments in subsidiaries, associates, and joint ventures.

Figure 8: Profit after tax of NLB Group (in EUR million) – evolution YoY

Result reflects business growth 

with increasing net interest and 

fee and commission income 

The Group generated EUR 193.6 million 
of  profit after tax, EUR 10.1 million or 5% 
less YoY. 

The Group’s result was based on the 
following key drivers and YoY evolution: 

•  Net interest income higher by EUR 5.6 
million (2%), mainly due to loan volume 
growth, especially in the segments 
Strategic Foreign Markets and Retail 
Banking in Slovenia, and lower interest 
expenses due to a decrease in average 
deposit rates in the Bank and also in 
most of  the Group banking subsidiaries 
in SEE. 

•  Net fee and commission income higher 
by EUR 9.7 million or 6%, mainly from 
the retail segment in the Bank and in the 
Group banking subsidiaries in SEE. Most 
of  the foreign banks recorded an increase 
in number of  customers. 

•  Total costs higher by EUR 12.8 million 
or 4%, mostly due to higher employee 
(adjustments on management board and 
senior management post-privatisation 
compensation), technology (mainly 
licenses), and consulting and supervision 
costs.

•  Net non-interest income was positively 
impacted by non-recurring income as a 
partial repayment of  a larger exposure 
measured at fair value through profit and 
loss and active management of  banking 
book securities in the amount of  EUR 
4.5 million.

•  EUR 1.0 million of  net provisions and 
impairments were established in 2019, 
while EUR 23.3 million were released 
in 2018. The release of  impairments 
and provision for credit risk amounted 
to EUR 13.3 million (EUR 30.2 million 
in 2018). The establishment of  other 
impairments and provisions in the 
amount of  EUR 14.3 million, mostly HR 
provisions for reorganisation in the Bank 
(EUR 5.5 million), while on the Group 
level provisions for pending legal disputes 
(EUR 5.7 million) and impairments of  
non-financial assets (EUR 3.2 million).  

•  Income tax was EUR 8.2 million lower, 
mainly due to increase of  recognized 
deferred tax assets (DTA) (based on 
stable results and profit projection in the 
Bank, estimated 5 years DTA utilization 
increased).

•  In 2019, positive one-off effect from the 
revaluation of  a non-core equity stake 
was realized in the amount of  EUR 
6.3 million in Q2 (sale of  this stake in 
Q4); whereas in the same period of  
2018, the net non-interest income was 
positively impacted by the sale of  NLB 
Nov penziski fond, Skopje in the amount 
of  EUR 12.2 million and negatively 
impacted by the sale of  a 28.13% 
minority stake in Skupna pokojninska 
družba in the amount of  EUR 0.5 
million. 

Despite a competitive market environment 
and strong competition, all banks in the 
Group improved result before impairments 
and provisions.  

NLB Group Annual Report 2019   41

The result of  the Bank increased by 7% 
YoY to EUR 176.1 million from EUR 
165.3 million achieved in 2018. The main 
drivers were EUR 21.5 million higher 
dividend income, EUR 15.5 million higher 
net profit from financial operations (mainly 
due to revaluation of  a non-core equity 
stake and partial repayment of  a larger 
exposure measured at fair value through 
profit and loss), EUR 10.6 million lower 
income tax, and EUR 10.8 million higher 
costs.

Lower profit compared to the previous year 
was recorded in NLB Banka, Skopje due 
to a one-off effect of  the sale of  NLB Nov 
penziski fond, Skopje which had a positive 
impact on 2018 profit, and in NLB Banka, 
Podgorica and NLB Banka, Beograd due 
to established provisions for pending legal 
disputes. A significant increase in result was 
achieved in NLB Banka, Prishtina primarily 
due to growth in loan portfolio and 
therefore increase of  net interest income as 
well as net fee and commission income.

Profit before impairments and provisions 
of  the Group totalled EUR 212.2 million, 
which is EUR 7.6 million or 4% higher 
YoY. Material negative effect relates to 
regulatory expenses in the amount of  
EUR 16.2 million, of  which EUR 14.2 
million to DGS and EUR 2.0 million to 
SRF. Recurring profit before impairments 
and provisions was stable in first three 
quarters of  2019, while the drop in last 
quarter relates to higher costs, which was 
partially compensated by higher net fee and 
commission income.

Net interest income

Net interest income of  the Group 
accounted for 62% of  the Group’s total net 
revenues, increasing by 2% YoY to EUR 
318.5 million, due to an increase of  interest 
income in most of  the banks of  the Group, 
supported by loan book growth. Higher 
interest expenses in Q3 and Q4 were due to 
new subordinated Tier 2 instruments raised 
by the Bank, while interest expenses for 
customer deposits were decreasing.

+7%

176.1

165.3

-11%

37.1

32.9

+6%

16.2

17.1

+3%

8.8

9.0

+32%

19.5

14.8

-25%

10.0

7.6

-20%

5.2

4.1

NLB

NLB Banka,
Skopje

NLB Banka,
Banja Luka

NLB Banka,
Sarajevo

NLB Banka,
Prishtina

NLB Banka,
Podgorica

NLB Banka,
Beograd

2018
2018

2019

Figure 9: Profit after tax of NLB Group banks (on a stand-alone basis, in EUR million)

64.8

55.3

11.7

-2.2

46.0

48.4

-2.1

-0.3

51.2

54.4

54.7

56.8

5.8

-9.3

-2.3

-0.1

41.9

41.0

3.3
-2.4

Q4 2018

Q1 2019

Q2 2019

Q3 2019

Q4 2019

Non-recurring net non-interest income

Regulatory costs

Result before impairments and provisions w/o non-recurring income

*  From June 2019 on, different presentation of non-recurring items is in use.

Figure 10: Result before impairments and provisions of NLB Group (in EUR million)*

+2% YoY

312.9

318.5

358.9

364.8

-45.9

2018

-46.3

2019

Interest income

Interest expenses

81.0

92.1

-11.1

+0% QoQ

79.8

91.4

79.7

92.1

-11.6

-12.4

Q4 2018

Q3 2019

Q4 2019

Figure 11: Net interest income of NLB Group (in EUR million)

NLB Group Annual Report 2019   4.3

14.9

-9.7

-3.3

-0.6

312.9

318.5

2018

IR assets

IR liabilities

Amount 
assets

Amount 
liabilities

Derivatives 
& other

2019

Figure 12: Effects on net interest income change (in EUR million) – evolution YoY

3.85%

3.71%

2.56%

1.89%

2.56%

1.92%

3.67%

2.54%

1.91%

3.63%

3.59%

2.51%

1.88%

2.48%

1.85%

1-12 2018

1-3 2019

1-6 2019

1-9 2019

1-12 2019

NLB

NLB Group

Strategic foreign banks

*  Interest margin data for the Group and Strategic foreign banks for 2018 are adjusted to the 

new methodology (calculation based on the number of days for the period).

Figure 13: Net interest margin13 of NLB Group (in %)

42

Net interest income was negatively affected 
by lower interest rates on assets, which was 
over compensated by higher loan volume 
growth. Slight positive effects derived also 
on deposit side from active management 
of  deposit pricing despite the increase of  
deposit volume.

Net interest margin in the Group decreased 
0.08 p.p. YoY and amounted to 2.48%. 
The interest margin for the Bank and the 
Group banking members in SEE decreased 
YoY, and amounted to 1.85% and 3.59%, 
respectively.

Net non-interest income

Net non-interest income reached EUR 
195.1 million and increased by EUR 14.8 
million or 8% YoY. The YoY dynamic was 
influenced by the following factors: 

•  Net fee and commission income higher 
by EUR 9.7 million or 6% YoY, mainly 
from the retail segment in the Bank and 
in the Group banking subsidiaries in 
SEE. Most of  the foreign banks recorded 
an increase in number of  customers. 

•  Recurring other net non-interest income 
amounted to EUR 3.9 million (EUR -1.2 
million YoY) and was mainly affected by 
the regulatory costs (SRF and DGS) in 
the total amount of  EUR 16.2 million 
and higher net gains from FX trading.

•  Net non-interest income was positively 
impacted by non-recurring income as a 
partial repayment of  a larger exposure 
measured at fair value through profit and 
loss and active management of  banking 
book securities in the amount of  EUR 
4.5 million.

13. Calculated on the basis of average interest bearing assets. 

NLB Group Annual Report 2019   43

•  In 2019, a positive one-off effect from 
revaluation of  a non-core equity stake 
was realised in the amount of  EUR 
6.3 million in Q2 (sale of  this stake in 
Q4); whereas in the same period of  
2018, the net non-interest income was 
positively impacted by the sale of  NLB 
Nov penziski fond, Skopje in the amount 
of  EUR 12.2 million and negatively 
impacted by the sale of  28.13% minority 
stake in Skupna pokojninska družba in 
the amount of  EUR 0.5 million.

Operating costs 

Total costs amounted to EUR 301.4 
million (of  which EUR 1.6 million were 
comprised of  non-recurring costs related 
to restructuring, as well as EUR 3.0 
million of  performance rewards paid in 
December) and are thus by EUR 12.8 
million or 4% higher YoY. The increase 
was mostly due to higher employee costs 
in the amount of  EUR 6.1 million (mainly 
adjustments on management board and 
senior management post-privatisation 
compensation) and other general and 
administrative costs (licences, consulting 
and supervision).

CIR stood at 58.7%, a 0.2 p.p. increase 
YoY.

+8% YoY

180.4

14.6
5.0

0.1

195.1

20.7
3.9

0.2

160.6

170.3

3.0
+3% QoQ

0.0

3.3

49.2

2.4

43.5

0.0

43.3
2.9

40.7

-0.3

0.0

47.6
3.0

44.6

-0.1

2018

2019

Q4 2018

Q3 2019

Q4 2019

Net fee and commission income

Non-recurring other net non-interest income

Recurring other net non-interest income

Dividend income

*  From June 2019 on, different presentation of non-recurring items is in use.

Figure 14: Net non-interest income of NLB Group (in EUR million)*

+4% YoY

301.4

31.0

99.3

288.7

27.2

96.3

165.1

171.2

78.3
6.7
28.4

43.2

73.0
7.9
23.3

41.8

+19% QoQ

87.0
7.7
31.4

48.0

2018

2019

Q4 2018

Q3 2019

Q4 2019

Employee costs

Depreciation and amortisation

Other general and administrative expenses

Figure 15: Total costs of NLB Group (in EUR million) 

NLB Group Annual Report 2019   44

Establishment of net 

impairments and provisions

In 2019, the Group established EUR 1.0 
million of  net impairments and provisions, 
while in 2018 EUR 23.3 million were 
released. 

Impairments and provisions for credit 
risk were net released in the amount of  
EUR 13.3 million and the cost of  risk was 
negative, -20 bps (in 2018 -43 bps).  

Other impairments and provisions in 2019 
were net established in the amount of  
EUR 14.3 million, mostly HR provisions 
for reorganisation in the Bank (EUR 5.5 
million), while on the Group level provisions 
for pending legal disputes (EUR 5.7 million) 
and impairments of  non-financial assets 
(EUR 3.2 million). 

Asset quality

Positive asset quality trend continued in 
2019. The Group’s lending strategy focuses 
on its core markets of  retail, SME, and 
selected corporate business activities in 
the SEE region. Preserving a high credit 
portfolio quality represents the most 
important key aim, with a focus on the 
quality of  new placements leading to a 
diversified portfolio of  customers. The 
portfolio quality in 2019 was very stable 
with increasing Stage 1 exposures and a 
reduction of  NPL loans, which are below 
the Slovenian average. The high percentage 
of  the Stage 1 loan portfolio is a result of  
a cautious lending policy. Respectively, the 
volume of  Stage 2 loans is quite limited, 
the majority of  their decrease in the past 
year occurred due to positive resolving of  
exposures in this stage. The efforts led to 
cumulatively very low new NPLs formation 
in the amount of  EUR 55.8 million, which 
represents 0.6% of  the total portfolio.

Gross NPL formation has been low since 
2015.

23.3

30.2

-6.9

2018

13.3

-14.3

-1.0

2019

15.2

16.4

-1.1

4.3

7.0

-2.7

-8.4

-2.3

-10.7

Q4 2018

Q3 2019

Q4 2019

Other impairments and provisions

Impairments and provisions for credit risk

Figure 16: NLB Group impairments and provisions (in EUR million) 

Formation / gross loans

1.2%

1.4%

0.7%

0.7%

0.6% YtD

Limited formation at front book* in 2015 to Q4 2019: 
EUR 50 million, o/w EUR 3.6 million in 2019

123

15

77

31

128

31

32

64

60

37

21
2

64

36

16
12

56

35

20

2015

2016

2017

2018

2019

Corporate

SME

Retail/Other

*  Refers to Corporate loans disbursed since 2014 and Retail loans disbursed since 2015.

Figure 17: NLB Group gross NPL formation (in EUR million)

NLB Group Annual Report 2019   45

Statement of financial position

Table 11: Statement of financial position of NLB Group and NLB

31 Dec 
2019

31 Dec 
2018

Change YoY

31 Dec 
2019

30 Sep 
2019

30 Jun 
2019

31 Mar 
2019

31 Dec 
2018

Change QoQ

NLB Group

in EUR million

ASSETS

Cash, cash balances at central banks, 
and other demand deposits at banks

2,101.3

1,588.3

513.0

32%

2,101.3

1,531.4

1,460.7

1,589.0

1,588.3

570.0

37%

Loans to banks

93.4

118.7

-25.3

-21%

93.4

90.3

108.1

108.9

118.7

3.1

Loans to customers

7,604.7

7,148.4

456.3

7,938.3

7,627.5

310.8

3,646.3

3,540.4

105.8

4,013.5

3,726.5

287.0

6%

4%

3%

8%

7,604.7

7,496.0

7,280.8

7,264.3

7,148.4

108.7

7,938.3

7,905.1

7,721.1

7,719.0

7,627.5

33.2

3,646.3

3,661.5

3,565.7

3,593.1

3,540.4

-15.2

4,013.5

3,931.5

3,842.1

3,780.7

3,726.5

82.0

278.6

360.5

-82.0

-23%

278.6

312.1

313.3

345.2

360.5

-33.5

-11%

-333.6

-479.0

145.4

30%

-333.6

-409.0

-440.2

-454.7

-479.0

75.4

18%

Financial assets

3,829.7

3,399.2

430.5

13%

3,829.7

3,841.4

3,787.4

3,608.0

3,399.2

 - Trading book

24.0

63.6

-39.6

-62%

24.0

87.6

116.9

38.4

63.6

 - Non-trading book

3,805.7

3,335.6

470.0

14%

3,805.7

3,753.9

3,670.5

3,569.6

3,335.6

7.5

37.1

-29.6

-80%

7.5

7.5

42.3

42.9

37.1

247.9

236.0

39.5

35.0

250.0

177.1

11.9

4.6

72.8

13%

41%

5%

247.9

247.5

251.6

252.2

236.0

39.5

35.7

33.5

33.2

35.0

250.0

239.8

199.9

167.3

177.1

10.2

14,174.1

12,740.0

1,434.1

11% 14,174.1

13,489.5

13,164.4

13,065.8

12,740.0

684.5

Deposits from customers

11,612.3

10,464.0

1,148.3

11% 11,612.3

11,038.2

10,753.5

10,675.8

10,464.0

574.1

2,772.0

2,337.3

434.7

19%

2,772.0

2,429.9

2,294.6

2,255.3

2,337.3

342.1

8,582.9

7,865.6

717.3

9%

8,582.9

8,330.2

8,178.9

8,017.4

7,865.6

252.7

Deposits form banks and central banks

42.8

26.8

257.4

261.1

-3.7

16.1

-1%

60%

257.4

278.0

280.0

403.1

261.1

42.8

56.3

44.8

24.6

26.8

234.8

320.3

-85.4

-27%

234.8

242.7

306.8

317.4

320.3

342.6

256.5

86.1

34%

342.6

357.6

386.8

305.7

256.5

-15.0

Subordinated liabilities

210.6

15.1

195.5

-

210.6

90.3

44.9

15.3

15.1

120.3

133%

Equity

1,685.9

1,616.2

Non-controlling interests

45.0

41.2

69.7

3.8

4%

9%

1,685.9

1,661.5

1,587.4

1,683.8

1,616.2

45.0

42.9

40.3

43.2

41.2

24.4

2.1

TOTAL LIABILITIES AND EQUITY

14,174.1

12,740.0

1,434.1

11% 14,174.1

13,489.5

13,164.4

13,065.8

12,740.0

684.6

1%

5%

5%

Gross loans

 - Corporate

 - Individuals

 - State

Impairments and valuation 
of loans to customers

Investments in subsidiaries, 
associates, and joint ventures

Property and equipment, 
investment property

Intangible assets

Other assets

TOTAL ASSETS

LIABILITIES

 - Corporate

 - Individuals

 - State

Borrowings

Other liabilities

3%

1%

0%

0%

2%

0%

-73%

1%

-1%

0%

11%

4%

5%

5%

14%

3%

-7%

-24%

-3%

-4%

-11.7

-63.5

51.8

0.0

0.5

3.9

-20.7

-13.5

-7.9

NLB Group Annual Report 2019   46

31 Dec 
2019

31 Dec 
2018

Change YoY

31 Dec 
2019

30 Sep 
2019

30 Jun 
2019

31 Mar 
2019

31 Dec 
2018

Change QoQ

NLB

in EUR million

ASSETS

Cash, cash balances at central banks, 
and other demand deposits at banks

1,292.2

795.1

497.1

63%

1,292.2

712.7

757.6

877.6

795.1

579.5

81%

Loans to banks

144.4

110.3

34.1

31%

144.4

147.9

130.4

94.0

110.3

Loans to customers

4,589.2

4,478.1

111.1

4,718.0

4,703.7

14.4

2%

0%

4,589.2

4,602.7

4,463.0

4,531.3

4,478.1

4,718.0

4,781.4

4,654.5

4,734.2

4,703.7

2,154.5

2,190.3

-35.8

-2%

2,154.5

2,225.4

2,137.0

2,202.9

2,190.3

2,376.8

2,241.6

135.2

6%

2,376.8

2,339.7

2,286.9

2,267.8

2,241.6

186.8

271.7

-85.0

-31%

186.8

216.4

230.6

263.5

271.7

-29.6

-14%

-128.9

-225.6

96.7

43%

-128.9

-178.8

-191.5

-202.9

-225.6

49.9

28%

Financial assets

3,168.6

2,869.4

299.2

10%

3,168.6

3,198.5

3,158.1

3,013.5

2,869.4

 - Trading book

24.1

63.6

-39.5

-62%

24.1

87.6

117.0

38.3

63.6

 - Non-trading book

3,144.5

2,805.8

338.7

12%

3,144.5

3,110.9

3,041.1

2,975.2

2,805.8

-29.9

-63.5

33.6

353.2

355.5

-2.3

-1%

353.2

355.5

355.5

355.5

355.5

-2.3

89.9

26.0

138.1

86.9

23.4

92.3

3.0

2.6

45.8

3%

11%

50%

89.9

26.0

87.6

24.0

88.9

22.6

88.1

22.1

138.1

160.5

166.8

106.1

86.9

23.4

92.3

-22.4

-14%

9,801.6

8,811.0

990.5

11%

9,801.6

9,289.4

9,143.0

9,088.2

8,811.0

512.2

6%

Deposits from customers

7,760.7

7,033.4

727.3

10%

7,760.7

7,344.0

7,210.0

7,217.6

7,033.4

416.7

1,674.9

1,392.2

282.7

20%

1,674.9

1,379.4

1,318.6

1,334.0

1,392.2

295.5

5,985.0

5,522.1

462.8

8%

5,985.0

5,854.5

5,764.2

5,645.4

5,522.1

130.5

100.9

119.1

-18.2

-15%

100.9

110.1

127.2

238.3

119.1

Deposits form banks and central banks

89.8

48.9

40.9

84%

89.8

85.5

71.4

66.0

48.9

164.1

248.3

-84.2

-34%

164.1

173.8

238.9

247.7

248.3

243.1

185.2

57.9

31%

243.1

267.7

289.8

214.7

185.2

-24.6

Subordinated liabilities

210.6

0.0

210.6

-

210.6

90.3

44.9

0.0

0.0

120.3

133%

Equity

1,333.2

1,295.2

38.0

3%

1,333.2

1,328.1

1,288.0

1,342.2

1,295.2

5.1

TOTAL LIABILITIES AND EQUITY

9,801.6

8,811.0

990.5

11%

9,801.6

9,289.4

9,143.0

9,088.2

8,811.0

512.2

0%

6%

Gross loans

 - Corporate

 - Individuals

 - State

Impairments and valuation 
of loans to customers

Investments in subsidiaries, 
associates, and joint ventures

Property and equipment, 
investment property

Intangible assets

Other assets

TOTAL ASSETS

LIABILITIES

 - Corporate

 - Individuals

 - State

Borrowings

Other liabilities

-3.5

-13.5

-63.4

-70.9

37.1

-2%

0%

-1%

-3%

2%

-1%

-73%

1%

-1%

3%

8%

6%

21%

2%

-8%

5%

-6%

-9%

2.3

1.9

-9.2

4.3

-9.7

NLB Group Annual Report 2019   47

Total assets of  the Group increased to 
EUR 14,174.1 million, mainly due to the 
continued inflows of  deposits, which were 
placed mainly in liquidity reserves and 
partially in loans to customers.

Assets

66% of  the total assets are booked in 
Slovenia, while the vast majority of  the 
remaining assets (34%) are booked in SEE 
countries.

The Group recorded growth in gross loan 
to customers (EUR 310.8 million or 4% 
YoY), in gross loans to individuals (EUR 
287.0 million or 8% YoY) and to corporate 
(EUR 105.8 million or 3% YoY), while 
gross loans to state recorded a decrease 
(EUR 82.0 million or 23% YoY).

Key business activities recorded an 8% 
increase of  gross loans to customers YoY 
to EUR 7,559.6 million. A YoY increase 
of  gross loans to customers was recorded 
in all segments of  Key business activities, 
Strategic Foreign Markets (EUR 229.4 
million), Retail Banking in Slovenia (EUR 
166.8 million, of  which a EUR 38.1 million 
increase relates to the transfer of  micro 
clients from the Corporate and Investment 
Banking in Slovenia segment), and the 
Key/SME Corporates (EUR 143.9 million). 

Other 0.2%

Serbia 4.5%

Montenegro 3.8%

Kosovo 5.6%

BiH 9.7%

N. Macedonia 10.2%

Slovenia 
66.0%

*  Geographical analysis based on the booking entity location.

Figure 18: NLB Group total assets by booking entity (in %)*

12,238

513

2,963

6,994

1,767

CAGR 8%

12,740

485

3,399

7,148

1,707

+11% YoY

14,174

545

3,830

7,605

2,195

31 Dec 2017

31 Dec 2018

31 Dec 2019

Other Assets

Financial Assets

Net loans to customers

Cash equivalents. placements with banks and loans to banks

Figure 19: Total assets of NLB Group (in EUR million) – structure

CAGR 5%

7,020

1,843

2,243

2,933

+8% YoY

7,560

1,987

2,410

3,162

6,797

2,013

2,122

2,661

31 Dec 2017

31 Dec 2018

31 Dec 2019

Strategic Foreign Markets

Retail Banking in Slovenia

Key/SME Corporates*

*  Including Gross loans to Corporate and to State.

Figure 20: NLB Group gross loans to customers by Key business activities (in EUR million)

NLB Group Annual Report 2019   48

Institutions 3%

State** 17%

SME 20%

EUR 9.8bn

Retail 
consumer 
20%

Corporates 
19%

BiH 11%

Other** 
4%

N. Macedonia
11%

Montenegro 5%
Croatia 0%
Kosovo 7%

EUR 9.8bn

Serbia 6%

BAM 6%

MKD 7%

Other 5%

Floating 46%

EUR 9.8bn

EUR 9.8bn

Retail housing 21%

Slovenia 56%

Segment

Geography

EUR 82%

Currency

Fixed 54%

Interest rate

* 

 Loan portfolio also includes advances to banks and CBs.

**   State includes exposures to CBs.

***  The largest part represent EU members.

Figure 21: Loan portfolio* by segment, geography, currency, and rate type

The loan portfolio of  the Group is 
well diversified, and there are no large 
concentrations in any specific client 
segment or industry. The majority of  the 
loan portfolio refers to euro currency, while 
the rest originates from local currencies 
of  the Group banking members. From 
interest rate type, half  of  the loan portfolio 
is linked to the fixed interest rate, and the 
rest to floating rate (mostly to the Euribor 
reference rate).

Liabilities

Total liabilities of  the Group increased 
and amounted to EUR 12,443.2 million.
The Group’s funding base is dominated 
by customer deposits accounting for 82% 
in which sight deposits prevail (81%, 
compared to 79% as at year-end 2018). 
The majority of  customer deposits (74%) 
were from individuals. 67% of  deposits 
were collected in Slovenia, and the rest in 
the Group banking members in SEE. 

Deposits from customers increased by 
11% YoY and amounted to EUR 11,612.3 
million. The increase derives mostly from 
deposits from individuals (EUR 717.3 
million or 9%), while corporate deposit 
increase (19% YoY) was to a large extent 
related to a one-off event at the end of  
2019.

CAGR 9%

11,083
256
347
261

2,337

+12% YoY

15

27

10,550
249
395
256

2,260

7,363

7,866

211

12,443
343

278
257

2,772

8,583

31 Dec 2017

31 Dec 2018

31 Dec 2019

Deposits from individuals

Corporate deposits

State deposits

Other liabilities

Borrowings and Deposits from banks and central banks

Subordinated liabilities

Figure 22: Total liabilities of NLB Group – structure (in EUR million)

NLB Group Annual Report 2019   49

Wholesale funding activities in the Group 
are conducted with the aim of  achieving 
diversification, improving structural 
liquidity and capital position, and fulfilling 
regulatory requirements. The Bank raised 
EUR 210.6 million (carrying amount) of  
wholesale funding (subordinated Tier 2 
instruments) to strenghten and optimise 
the capital position. Two Group banking 
subsidiaries have, due to their solid liquidity 
position, early prepaid two subordinated 
instruments in a total amount of  EUR 15 
million. 

The LTD ratio was 65.5% at the Group 
level; a decrease of  2.8 p.p. YoY as a result 
of  increased deposits, which was partially 
neutralized by growing, but still moderate 
demand for loan. As a result of  the low 
interest rate environment, the maturity of  
deposits continue to shorten, while loans 
maturities are lengthening. That increases 
the maturity mismatch between investments 
and funding.

Capital and capital adequacy

The Overall Capital Requirement (OCR) 
amounted to 14.75% for the Bank on a 
consolidated basis, consisting of:

•  11.25% TSCR (8% Pillar 1 Requirement 
and 3.25% Pillar 2 Requirement); and

•  3.5% CBR (2.5% Capital Conservation 

Buffer, 1% O-SII Buffer and 0% 
Countercyclical Buffer).

The applicable OCR requirement for 2019 
was raised to 14.75%, due to the gradual 
phase-in of  the Capital Conservation Buffer 
as prescribed by the law and introduction 
of  the O-SII Buffer. In contrast, the Pillar 
2 Requirement decreased by 0.25 p.p. to 
3.25%, as a result of  better overall SREP 
assessment. Pillar 2 Guidance (P2G) 
amounts to 1.0% of  CET1.

International

Slovenia

Term
11% 

Term 
34%

Sight 
66% 

Sight
89% 

Figure 23: Deposits from customers by type

70.8%

68.3%

65.5%

31 Dec 2017

31 Dec 2018

31 Dec 2019

Figure 24: LTD ratio movement

15.9%

16.7%

16.3%

44.6

1,362

1,453

1,451

31 Dec 2017

31 Dec 2018

31 Dec 2019

Tier 1

Tier 2

Total capital ratio

Figure 25: NLB Group capital (in EUR million) and total capital ratio (in %) 

NLB Group Annual Report 2019   50

Table 12: NLB Group Capital Requirements and buffers 

Pillar 1 (P1R)

Pillar 2 (P2R)

Total SREP Capital Requirement (TSCR)

Combined Buffer requirement (CBR)

Conservation buffer

O-SII buffer

Countercyclical buffer

Overall capital requirement (OCR) = MDA threshold

Pillar 2 Guidance (P2G)

OCR + P2G

CET1

AT1

Tier 2

CET1

CET1

Tier 1

2020

4.5%

1.5%

2.0%

2.75%

7.25%

8.75%

2019

4.5%

1.5%

2.0%

3.25%

7.75%

9.25%

2018

4.5%

1.5%

2.0%

3.5%

8.0%

9.5%

Total Capital

10.75%

11.25%

11.5%

CET1

CET1

CET1

CET1

Tier 1

Total Capital

CET1

CET1

2.5%

1.0%

0.0%

10.75%

12.25%

14.25%

1.0%

11.75%

2.5%

1.0%

0.0%

11.25%

12.75%

14.75%

1.0%

1.875%

0.0%

0.0%

9.875%

11.375%

13.375%

1.5%

12.25%

11.375%

From 1 January 2020, NLB is required to 
maintain the OCR at the level of  14.25% 
on a consolidated basis, consisting of:

•  10.75% TSCR (8% Pillar 1 Requirement 
and 2.75% Pillar 2 Requirement); and

the bank issued 10NC5 subordinated Tier 
2 notes in the aggregate nominal amount 
of  EUR 120 million, which were subject 
to the BoS/ECB approval process and 
therefore not included in the capital as of  
31 December 2019.14

•  3.5% CBR (2.5% Capital Conservation 

Buffer, 1% O-SII Buffer and 0% 
Countercyclical Buffer).

The Pillar 2 Requirement decreased by 0.5 
p.p. to 2.75%, as a result of  better overall 
SREP assessment. 

The capital of  the Bank and the Group 
covers all the current and announced 
regulatory capital requirements, including 
capital buffers and other currently known 
requirements, as well as the P2G.

To strengthen and optimise the capital 
structure, the Bank issued 10NC5 
subordinated Tier 2 notes in the aggregate 
nominal amount of  EUR 45 million on 
6 May 2019; the instrument has been 
included in the capital since 30 June 2019. 
In addition to that, on 19 November 2019, 

On 17 September 2019, the Bank entered 
into a loan agreement to raise EUR 45 
million of  subordinated Tier 2 debt. As the 
Bank had not obtained the ECB’s approval 
to count the Tier 2 loan towards its capital 
by the end of  2019 and was not reasonably 
expected to receive it in the near future, the 
Bank exercised early repayment of  the loan 
on 17 January 2020. 

As at 31 December 2019, the total capital 
ratio for the Group stood at 16.3% (or 0.5 
p.p. lower than at the end of  2018), and 
for NLB at 22.6% (or 1.4 p.p. lower than 
at the end of  2018). The Tier 1 ratio and 
CET1 ratio (15.8% or 0.9 p.p. lower than 
at the end of  2018) differs from the total 
capital ratio due to the subordinated Tier 2 
notes issuance conducted in May. The lower 
NLB Group capital adequacy compared to 
the end of  2018 derives from higher RWA 

YoY (EUR 507.9 million for the Group). In 
June 2019, NLB paid out dividends in the 
total amount of  EUR 142.6 million, which 
represents EUR 7.13 gross per share. Total 
capital increased by EUR 42.4 million, 
mainly due to inclusion of  the Tier 2 notes 
(EUR 44.6 million). 

The RWA for credit risk increased by EUR 
540.6 million YoY, mainly in the Corporate 
and Retail segment15 in the amount of  
EUR 397.3 million due to loan growth. The 
decrease in RWA for market risks and CVA 
(EUR -20.8 million) is mainly the result of  
more closed positions in domestic currencies 
of  non-euro subsidiary banks. The decrease 
in the RWA for operating risks (EUR -11.9 
million) arose from the lower three-year 
average of  relevant income, as defined in 
Article 316 of  CRR, which represents the 
basis for the calculation.

Further information on capital and capital 
adequacy is available in the Note 5.22 to the 
Audited Annual Financial Statements.

14.  For further developments see chapter Events after the 

end of the 2019 financial year.
15. Based on COREP segmentation.

NLB Group Annual Report 2019   51

Table 13: Total risk exposure for NLB Group (in EUR million)

Total risk exposure amount (RWA)

RWA for credit risk

RWA for market risks + CVA

RWA for operational risk

31 Dec 2019

31 Dec 2018

31 Dec 2017

Change YoY

9,186

7,720

524

942

8,678

7,180

544

953

8,546

7,096

501

949

5.9%

7.5%

-3.8%

-1.2%

Liquidity position

The Group liquidity remains strong, with 
high level of  liquid assets in total assets 
(46%) that is reflected in the LCR ratio 
standing at 325%, compared to 361% as 
at 31 December 2018. The Group holds a 
comfortable liquidity position at both the 
Group and subsidiary bank levels, standing 
well above the targeted risk appetite 
limit. 

3,151

3,303

3,308

3,335

3,985

873

923

963

1,005

1,226

EUR million

4,000

3,500

3,000

2,500

2,000

1,500

1,000

500

0

31 Dec 2018
LCR = 361%

31 Mar 2019
LCR = 358%

30 Jun 2019
LCR = 344%

30 Sep 2019
LCR = 332%

31 Dec 2019
LCR = 325%

High quality liquid assets

Net liquidity outflows

Figure 26: LCR quarterly dynamic of NLB Group

NLB Group Annual Report 2019   52

Chapter 7 

Regulatory 
Environment 

During 2019, more than 200 changes 

in the EU and Slovenian regulatory 

environment were adopted and the most 

relevant and material effects on the 

Bank and the Group are the following.  

Regulatory development regarding 
Regulation (EU) 2016/1011 on indices 
used as benchmarks in financial instruments 
and financial contracts or to measure the 
performance of  investment funds (BMR), 
which introduced a common framework to 
ensure the accuracy and integrity of  indices 
used as benchmarks (e.g. EURIBOR, 
LIBOR) in financial instruments and 
financial contracts, or to measure the 
performance of  investment funds in the 
Union, included Belgian Financial Services 
and Market Authority (FSMA) authorisation 
of  European Money Markets Institute 
(EMMI) as the administrator of  EURIBOR 
under the BMR. Consequently, EURIBOR 
is now considered BMR-compliant and 
was added to the European Securities and 
Markets Authority (ESMA) benchmark 
register. The Bank is thus also able to use 
EURIBOR after the end of  the applicable 
BMR transitional period. The Working 
Group on Euro Risk-Free Rates, established 
to identify and recommend risk-free rates 
that could serve as a basis for an alternative 
to current benchmarks used in a variety of  
financial instruments and contracts in the 
Euro area, such as the euro overnight index 
average (EONIA) and the euro interbank 

offered rate (EURIBOR), published several 
reports, inter alia, fallback arrangements for 
users of  the Euro short-term rate (€STR) 
and the introduction of  €STR-based 
fallbacks for EURIBOR. In November 
2019, the working group also published a 
report with high-level recommendations 
for fallback provisions in contracts that 
use a reference to EURIBOR. The ECB 
decided to develop a €STR to reflect 
the wholesale euro unsecured overnight 
borrowing costs of  Euro area banks. The 
€STR was published for the first time on 2 
October 2019. Accordingly, the Bank took 
action to include new circumstances in the 
appropriate documentation and processes.

Regulation (EU) 2016/679 of  the European 
Parliament and of  the Council of  27 April 
2016 on the protection of  natural persons 
regarding the processing of  personal data 
and on the free movement of  such data, and 
repealing Directive 95/46 /EC (GDPR) 
was published already in May 2016 and 
was applicable from May 2018. The Bank 
ran several implementation activities to 
ensure that its business and personal data 
protection system were aligned with the 
GDPR requirements. The new Slovenian 
Personal Data Protection Act (ZVOP-2), 
regulating additional requirements on 
the protection of  personal data, was not 
adopted in 2019 and a new proposal was 
prepared by the Government, which means 
additional implementation activities are 

expected in 2020 when ZVOP-2 will be 
adopted (depending on final wording of  the 
new law, setting additional requirements to 
the ones set by GDPR).

In February 2019, the EBA published 
the revised Guidelines on Outsourcing 
Arrangements that reviewed the existing 
CEBS Guidelines on outsourcing published 
in 2006. The aim of  the Guidelines is to 
specify which arrangements with third 
parties are to be considered as outsourcing. 
The Guidelines differentiate between the 
requirements on critical and important 
outsourcing arrangements and other 
outsourcing arrangements. The new 
Guidelines, which are consistent with 
the requirements on outsourcing under 
the Payments Services Directive (PSD2), 
the Markets in Financial Instruments 
Directive (MiFID II), and the Commission’s 
Delegated Regulation (EU) 2017/565, aim 
at ensuring that institutions can apply a 
single framework on outsourcing for all their 
banking, investment, and payment activities 
and services.

Also in February 2019, the Slovenian 
national assembly passed the Act Amending 
the Insurance Act, which transposes the 
Directive 2016/97 on the distribution of  
insurance products (IDD) into Slovenian 
law and regulates the concepts relating 
to the distribution of  insurance products. 
The Bank ran several implementation 
activities to ensure compliance with the new 
requirements. 

In May 2019, the Ministry of  Economic 
Development and Technology published the 
proposal of  the amended Companies Act 
that transposes the Directive (EU) 2017/828 
amending Directive 2007/36/EC as 
regards the encouragement of  long-term 
shareholder engagement into the Slovenian 
legislation. The proposed amendments will 
include provisions regarding the exercise 
of  shareholders’ rights (the rights and 
obligations arising from shares in relation to 
the company, provision of  information, and 
instructions for exercising rights, processing 

NLB Group Annual Report 2019   of  personal data of  shareholders, etc.). The 
act is expected to be adopted by the end of  
2020.

Furthermore, in June 2019 the banking 
reform package was adopted which further 
implements material elements of  the 
Basel III framework. The key changes 
introduced by the banking reform package 
which was proposed in 2018 consists of  
the following two regulations and two 
directives: the Regulation (EU) 2019/876 
of  the European Parliament and of  the 
Council of  20 May 2019 amending 
Regulation (EU) No 575/2013 as regards 
the leverage ratio, the net stable funding 
ratio, requirements for own funds and 
eligible liabilities, counterparty credit 
risk, market risk, exposures to central 
counterparties, exposures to collective 
investment undertakings, large exposures, 
reporting and disclosure requirements, 
and Regulation (EU) No 648/2012; the 
Directive (EU) 2019/878 of  the European 
Parliament and of  the Council of  20 May 
2019 amending Directive 2013/36/EU 
as regards exempted entities, financial 
holding companies, mixed financial holding 
companies, remuneration, supervisory 
measures and powers and capital 
conservation measures; the Directive (EU) 
2019/879 of  the European Parliament and 
of  the Council of  20 May 2019 amending 
Directive 2014/59/EU as regards the 
loss-absorbing and recapitalisation capacity 
of  credit institutions and investment 
firms and Directive 98/26/EC and the 
Regulation (EU) 2019/877 of  the European 
Parliament and of  the Council of  20 
May 2019 amending Regulation (EU) No 
806/2014 as regards the loss-absorbing 
and recapitalisation capacity of  credit 
institutions and investment firms.

The Bank is subject to these capital 
adequacy and liquidity rules imposed by the 
EU (including the Capital Requirements 
Directive 2013/36/EU as amended 
by Directive 2019/878 ‘CRD V’ and 
the Regulation (EU) No 575/2013 as 
amended, replaced, or supplemented from 

time to time (including as amended by 
Regulation 876/2019 ‘CRR2’)), which 
govern the activities in which banks may 
engage and are designed to maintain the 
safety and soundness of  banks, and limit 
their exposure to risk. Despite the fact 
that the majority of  the new provisions 
apply from June 2021, the Bank started 
its implementation activities to ensure the 
timely implementation of  CRR2 provisions. 
The national legislation regulating further 
rules set under the CRD V (i.e., Zakon o 
bančništvu, the Banking Act) and BRRD 2 
(Zakon o reševanju in prisilnem prenehanju 
bank; ZRPPB) is expected to be adopted in 
December 2020.

The Payment Services, Services of  Issuing 
Electronic Money, and Payment Systems 
Act (Zakon o plačilnih storitvah, storitvah 
izdajanja elektronskega denarja in plačilnih 
sistemih) (the ‘Payments Act’) transposing 
European-wide PSD2 requirements, came 
into force on 22 February 2018. Regulatory 
Technical Standards on strong customer 
authentication and secure communication 
under PSD2 were published in the EU’s 
Official Journal on 13 March 2018, and 
fully applied from 14 September 2019. 
Compliance with the Payments Act and the 
Regulatory Technical Standards required 
major changes of  the Bank’s IT systems.

To minimise the effects of  excessive 
lending to consumers, the BoS adopted the 
Regulation on macroprudential restrictions 
on household lending, which entered into 
force on 1 November 2019. The aim of  the 
measure is to mitigate and prevent excessive 
credit growth and leverage. The regulation 
sets out two binding macroprudential 
instruments: a cap on the ratio of  
the annual debt servicing costs to the 
consumer’s annual income (DSTI) when the 
loan agreement is concluded, and limits on 
maturity. The regulation also sets out a non-
binding macroprudential instrument, which 
is a recommendation regarding a cap on the 
ratio of  the amount of  a credit agreement 
for residential real-estate to the value of  the 
real-estate pledged as collateral (LTV) when 

53

the credit agreement is concluded. Through 
these two macroprudential instruments, 
the BoS applied binding minimum credit 
standards to housing loans and consumer 
loans, and at the same time repealed 
pre-existing non-binding macroprudential 
instruments. 

In November 2019, the Ministry of  
Finance published a proposal of  the 
amendment to the Anti-Money Laundering 
and Terrorist Financing Act, which is 
necessary to transpose the Directive (EU) 
2018/843 on the prevention of  the use of  
the financial system for the purposes of  
money laundering or terrorist financing 
into the Slovenian legislation. This 
Directive (the so-called 5th Anti-Money 
Laundering Directive) aims not only to 
detect and investigate money laundering, 
but also to prevent it from occurring. 
The key changes to the Directive (EU) 
2015/849 involve broadening access to 
information on beneficial ownership and 
improving transparency in the ownership of  
companies and trusts, addressing risks linked 
to prepaid cards and virtual currencies, 
cooperation between financial intelligence 
units and improved checks on transactions 
involving high-risk third countries, as well 
as improved identification of  customers and 
verification of  customer’s identity. 

The new Prospectus Regulation (Regulation 
(EU) 2017/1129) was published in the 
Official Journal of  the EU 30 June 2017 
and entered into force on 20 July 2017. The 
Regulation has from 21 July 2019 essentially 
repealed and replaced the Prospectus 
Directive (EU Directive 2003/71/EC) and 
all related level 2 measures, and as an EU 
regulation, is directly effective across all EU 
member states without any requirement 
for implementation into national law. 
Additional national implementing acts will 
be adopted regarding certain provisions 
related to, among others, the scope 
and exemption of  the new regime, the 
designation of  competent authorities, their 
powers, and the sanctioning regime.

NLB Group Annual Report 2019   Chapter 8 

Segment Analysis

Segments of  the Group are divided into 
core and non-core segments. 

The core segments are the following:

•  Retail Banking in Slovenia, which 

includes banking with individuals and 
asset management, as well as the results 
of  the jointly-controlled company 
NLB Vita and the associated company 
Bankart.

•  Corporate and Investment Banking in 
Slovenia, which includes banking with 
Key corporate clients, SMEs, Investment 
Banking, and Restructuring and workout. 

•  Strategic Foreign Markets, which include 
the operations of  strategic Group banks 
in strategic markets (BiH, Montenegro, 
Kosovo, North Macedonia, and Serbia).

•  Financial Markets in Slovenia include 

treasury activities and trading in 
financial instruments, while they also 
present the results of  asset and liabilities 
management (ALM). 

•  Other include for the Banks categories 
whose operating results cannot be 
allocated to specific segments. 

Non-core Members include the operations 
of  non-core Group members according to 
the EC commitments, REAM entities, NLB 
Srbija and NLB Crna Gora.

From 2019, some shifts in the reporting 
of  business segments have been applied, 
following the completion of  the 
restructuring process imposed by the EC 
and also reflecting strategic streamlining of  
business operations within the corporate 
segment as follows:

55

•  The results from Investment Banking and 
Custody services have been transferred 
from Financial Markets in Slovenia to 
the enlarged Corporate and Investment 
Banking in Slovenia.

•  Micro clients in Slovenia have been 
transferred from Corporate and 
Investment Banking in Slovenia to Retail 
Banking in Slovenia. 

•  Corporate exposures previously reported 

in Non-Core markets and activities 
have been transferred to Corporate and 
Investment Banking in Slovenia given 
that special reporting requirements from 
the EC commitments have ceased to 
apply. The remaining segment has been 
renamed to Non-Core members and 
contains non-core subsidiaries mostly in 
liquidation. 

•  Further, the SPVs established for NPLs 
from banks in Serbia and Montenegro 
(NLB Srbija, and NLB Crna Gora), have 
been transferred from Strategic Foreign 
Markets to Non-Core members.

Due to the new methodology, the 
segment results for 2019 are not directly 
comparable to the segment results from 
the previous year. The table below presents 
the estimated effects due to the segment 
changes for the full year 2018. 

Table 14: Estimated effects of the segment methodology changes for 2018

in EUR million

Net interest income

Net non-interest income

Total costs*

Impairments and provisions*

Result before tax

Total assets

Gross loans to customers

Deposit from customers

*negative value=increase, positive value=decrease

Retail banking 
in Slovenia

Corporate and 
Investment 
banking in 
Slovenia

Strategic foreign 
markets

Financial markets 
in Slovenia

Non-core 
members

Other

3.1

4.6

-6.1

-0.9

0.7

37.1

38.1

188.1

1.8

2.3

-4.4

6.6

6.3

-9.5

111.8

-107.6

0.5

-1.8

1.4

1.4

1.5

-43.5

-69.0

0.0

-0.3

-8.2

6.1

0.0

-2.4

47.9

-0.1

-71.0

-5.1

3.2

3.0

-7.1

-6.1

-32.1

-80.8

-9.6

no effects

no effects

NLB Group Annual Report 2019   Clients

728,691

clients in total

644,003

active clients

472,409

payroll clients*

4,924 

new clients joined 

the Bank in 2019

*payroll or/and pension

Digital services

43.8%

digital users

228,557

mobile bank users 

74.3%

contactless payments

56

Chapter 9 

Retail Banking 
in Slovenia

The segment recorded EUR 78.2 million of  
net non-interest income, EUR 11.1 million 
(17%) increase YoY; EUR 8.8 million due 
to an increase in net fee and commission 
income, of  which EUR 0.5 million increase 
is related to mutual funds and EUR 0.6 
million to bancassurance business. The 
effect of  the transfer of  micro clients from 
Corporate and Investment Banking in 
Slovenia to Retail Banking in Slovenia 
segment is assessed to amount to EUR 4.6 
million.

Considering the effect of  the change in 
segment presentation (approximately EUR 
6.1 million) the total costs were EUR 10.6 
million higher YoY. 

The presentation of  the increase in deposits 
from customers YoY (EUR 641.7 million) 
is mostly due to an increase in demand 
deposits from retail clients and transfer 
of  micro clients from the Corporate and 
Investment Banking in Slovenia segment 
(EUR 188.1 million).

The Bank maintains a leading position in 

retail banking, which is proven by market 

share in loans and deposits. The vast 

branch network is supported by digital 

solutions and an offer of comprehensive 

products and services, preparing the 

Bank for future challenges. The Bank 

is committed to enhancing customer 

experience, and so standardised services 

are being simplified, and the Bank is 

available to customers through various 

channels 24/7. Personal interactions in 

branches are focused on more complex 

transactions and advisory services. 

The segment achieved profit before tax in 
the amount of  EUR 47.5 million, or 16% 
higher YoY, due to higher net interest and 
net non-interest income.

Net interest income was 10% higher YoY 
due to higher interest rates and growth in 
volume of  gross loans in the amount of  
EUR 166.8 million YoY, of  which EUR 
38.1 million increase relates to the transfer 
of  micro clients from the Corporate and 
Investment Banking in Slovenia segment. 
The production of  new consumer loans 
amounted to EUR 368.6 million (EUR 
336.2 million in 2018), which led to an 
increase of  balance of  EUR 89.3 million 
YoY. Housing loans increased by EUR 50.5 
million YoY. The share of  consumer loans 
in all gross loans increased to 29% (from 
27% at the end 2018).

NLB Group Annual Report 2019    
 
Contribution to NLB Group

Highlights:

57

22%

27%

40%

Result b.t.

Net interest 
income

Net non-interest 
income

•  Klikin and NLB Klik were ranked first among 

mobile or online banks in Slovenia.

•  NLB Pay mobile wallet with digitised 

Maestro, Mastercard, and Visa cards 

enabling paying, cash withdrawal, 

and cards’ management.

•  Largest player in private banking.

•  NLB Skladi, is the largest mutual funds 

company on the Slovenian market 

with a market share over 34%, also 

implemented a mobile application for 

easy and simple review of saved funds.

in EUR million consolidated

Change YoY

2019

87.4

78.2

81.9

165.6

-117.9

47.7

-4.4

4.2

47.5

2018

79.3

67.1

73.2

146.4

-107.3

39.1

-3.7

5.4

40.9

8.1

11.1

8.8

19.2

-10.6

8.6

-0.7

-1.2

6.6

31 Dec 2019

31 Dec 2018

Change YoY

2,385.1

2,410.2

1,425.0

2.54%

688.3

6.33%

296.9

6,456.2

0.05%

40.8

2019

19

71.2%

2.04%

2,217.4

2,243.4

1,374.6

2.50%

599.0

5.88%

269.9

5,814.5

0.08%

43.0

2018

17

73.3%

2.02%

167.7

166.8

50.5

89.3

27.0

641.7

-2.2

0.04 p.p.

0.45 p.p.

-0.03 p.p.

Change YoY

2

-2.1 p.p.

0.02 p.p.

10%

17%

12%

13%

-10%

22%

-19%

-23%

16%

8%

7%

4%

15%

10%

11%

-5%

Retail banking in Slovenia

Figure 27: Contribution to NLB Group (result b.t., 

net interest income, net non-interest income)

Table 15: Performance of the Retail Banking in Slovenia segment

Net interest income

Net non-interest income

o/w Net fee and commmission income

Total net operating income

Total costs

Result before impairments and provisions

Impairments and provisions

Net gains from investments in subsidiaries, associates, and JVs'

Result before tax

Net loans to customers

Gross loans to customers

      Housing loans

Interest rate on housing loans

      Consumer loans

Interest rate on consumer loans

      Other

Deposits from customers

Interest rate on deposits

Non-performing loans (gross)

Cost of risk  (in bps)

CIR

Interest margin 

Due to the new methodology, the results of this segment for 2019 are not directly comparable to its results from the previous year.

NLB Group Annual Report 2019   58

40.0%

30.0%

20.0%

10.0%

30.7%

25.1%

23.4%

22.3%

30.3%

25.2%

22.2%

23.2%

30.5%

26.2%

23.1%
21.8%

8,087

7,238

12,162

12,768

10,272

31 Dec 2017

31 Dec 2018

31 Dec 2019

Q4 2018 Q1 2019 Q2 2019 Q3 2019 Q4 2019

Market share in housing loans

Market share in loans to customers

Market share in consumer loans

Market share in deposits from customers

Figure 28: NLB’s market share in retail banking in Slovenia

Market leader in retail banking in Slovenia 

Cards and payment solutions

Figure 29: Use of the video call 

functionality (no. of contacts)

increase YoY) in a total volume of  over 
EUR 8 million (182% increase YoY) with 
more than 20 thousand digitised cards. 
NLB Pay is also being implemented in other 
Group banks.

Payments with contactless and digitised 
cards is even faster and easier with the limit 
of  a single payment without a PIN being 
increased from EUR 15 to EUR 25 with no 
effect on the safety of  the payments.

The Bank’s card market share represents 
27.2% (2018: 28.3%) of  the Slovenian 
market. Individuals’ debit and credit 
card volumes of  payment transactions 
represented a total of  EUR 2,269 million 
(2018: EUR 2,078 million), and cash 
withdrawals in the total of  EUR 2,556 
million (2018: EUR 2,531 million).

The mobile wallet, NLB Pay, enables 
clients with digitised Maestro, Mastercard, 
and Visa cards to make payments at POS 
terminals and to withdraw cash from 
contactless ATMs in and outside Slovenia. 
Beside cash withdrawal, NLB Pay also 
enables checking of  a user’s balance of  the 
remaining limit of  Maestro, MasterCard, 
and Visa cards. The user can also define 
the limitations on ATMs and e-commerce 
usage and usage outside Slovenia. With 
these upgrades of  the application, the Bank 
ensures even greater user experience and 
increases the safety of  the cards’ operations. 
Almost 13 thousand users have already 
downloaded the app, and in 2019 carried 
out over 350 thousand transactions (a 151% 

s
d
r
a
c

f
o
#

/

s
r
e
s
u
f
o
#

30,000

25,000

20,000

15,000

10,000

5,000

0

1,234

1,256

996

625

2,517

1,930

1,653

)
R
U
E
d
n
a
s
u
o
h
t
n
i
(

e
m
u
o
V

l

2,500

2,000

1,500

1,000

500

0

Q2 2018

Q3 2018

Q4 2018

Q1 2019

Q2 2019

Q3 2019

Q4 2019

Volume (in 000 EUR)

# of users

# of cards

Figure 30: NLB Pay in numbers 

The Bank’s main sales channel remains the 
largest branch network in Slovenia with 93 
branches, and is supported with the largest 
ATM network (551 or a 35.7% market share 
in Slovenia) of  which 327 are contactless 
(59.3% of  the Bank’s ATM network). In 
addition to intensive digitalisation efforts, 
the branch offices are being refurbished to 
enhance customers’ experience. In 2019, the 
Bank finished the refurbishment (complete 
or partial) of  seven branch offices. 

Digital sales channels are gaining 
prominence, and the Bank is a market 
leader in providing customers opportunities 
to do business. The Bank can be reached 
through the NLB Contact Centre 24/7, the 
largest and only 24/7 bank contact centre 
in Slovenia that has been operating for 25 
years, being able to advise customers on 
banking products, and concluding certain 
banking transactions. NLB is the only bank 
in Slovenia to offer video call service 24/7. 
This service has already been available 
for two years. With video call, the digital 
experience is getting closer to the classic 
branch office, which can also be noticed 
in the large pickup (119% increase YoY) 
in the use of  this channel. The Bank has 
also adapted the video call for users with 
a hearing disability by the presence of  an 
interpreter, which makes it easier to perform 
basic banking services and enables them to 
be more involved in the hearing world.

NLB Group Annual Report 2019    
 
 
 
 
 
 
 
 
59

1,009

1,077

474

554

1,168

1,231

1,309

747

753

911

31 Dec 2015

31 Dec 2016

31 Dec 2017

31 Dec 2018

31 Dec 2019

AuM (EUR million) 

# of Clients

Figure 31: Assets under management and the number of private banking clients 

NLB result 2019

NLB result 2018

Competitiors average result 2019

83

80

79

Figure 32: Satisfaction with the attitude towards customers

Private banking 

Private banking has the leading position 
among private banking providers in 
Slovenia, with an increasing number 
of  clients (6% YoY) and assets under 
management (21% YoY). 

Enchancing the banking 

experience of the clients 

The Bank is the leader in the Slovenian 
market because of  the knowledge, 
experience, and understanding of  
customers’ needs with many solutions, 
thus paving the way for new customers 
and changing customer habits. The Bank 
provides customers the right solutions at 
the right time and place, thus meeting 
their needs. Customers’ experience is also 
elevated to higher levels with experienced 
and well-trained personal advisors. Every 
year the expertise and level of  service is 
confirmed by the customer satisfaction 
index, especially in the satisfaction of  
attitudes toward customers and user 
experience, which also includes digital 
services (2019 Valicon Client Satisfaction 
Survey).

Most of  the customers already have the 
packages providing them with transparent, 
modern and simple daily banking services. 
The Bank also strongly encourages the 
clients to use paperless solutions with 
e-statements being available to all clients 
free of  charge from Q1 2019 on.

The overview of  the costs the customers 
incur by using banking services have been 
greatly simplified with the introduction of  
banking packages, namely, clients know 
exactly what services their package contains 
and how much they will pay for them. This 
information is even clearer and transparent 
with the implementation of  annual 
statement with an overview of  costs.

NLB Group Annual Report 2019   34.5%

8.6%

30.4%

16.4%

34.6%

27.4%

35.9%

35.4%

31 Dec 2016

31 Dec 2017

31 Dec 2018

31 Dec 2019

Klikin

NLB Klik

Figure 33: Online and mobile banking penetration

34.0%

32.1%

29.9%

27.2%

24.8%

21.8%

19.2%

15.2%

16.7% 16.4%

6.0% 6.1%

9.1%

7.4%

11.4% 12.6% 12.5% 13.5%

14.6% 15.7%

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

NLB Vita

NLB Skladi

Figure 34: NLB Skladi and NLB Vita (traditional life products) market share evolution

60

Moving to digital

Digitalisation trends place the emphasis 
on the use of  mobile phones, which is why 
the Bank focuses on improving the user 
experience through mobile devices. The 
total number of  mobile bank Klikin users 
increased by 28% YoY (to 35.4% of  the 
Bank’s customers), thus quickly becoming a 
preferred way to conduct banking business 
with the Bank. 

According to the analysis of  an 
independent market evaluation 
(mBančništvo v Sloveniji 2019, performed 
by E-laborat), the Bank remained the most 
digitally developed bank in Slovenia with a 
focus on user-friendly business, and with the 
online bank NLB Klik and the mobile bank 
Klikin ranking first among comparative 
banks in Slovenia. 

Ancillary businesses complementing 

banking products

NLB Skladi, the largest asset and mutual 
funds management company in Slovenia, 
increased its market share to 34.02% (31 
December 2018: 32.11%), and was also 
ranked first in the amount of  net-inflows 
(EUR 87.6 million) in an environment 
where some of  other asset management 
companies experienced net outflows. Total 
assets under management were EUR 
1,513.8 million (31 December 2018: EUR 
1,215 million) of  which EUR 1,023.8 
million consisted of  mutual funds (31 
December 2018: EUR 792.8 million) and 
EUR 490.0 million in the discretionary 
portfolio (31 December 2018: EUR 422.5 
million). In July 2019, a new mobile 
application was implemented which makes 
it possible to easily and safely view the 
balances of  saved funds, view the history of  
payments, simulate potential tax liabilities, 
have access to publications, and edit 
personal information.

NLB Group Annual Report 2019   61

NLB Vita16 was ranked third among classic 
life insurance companies in Slovenia, with 
an increased market share excluding pension 
companies of  15.7% (31 December 2018: 
14.6%). The company charged EUR 84.6 
million in gross written premiums (a 10% 
increase YoY; 2018: EUR 76.9 million), of  
which EUR 80.4 million was in life insurance 
(2018: EUR 73.1 million), with an estimated 
balance sheet of  EUR 557 million (31 
December 2018: EUR 459 million).

In cooperation with the insurance company 
GENERALI Zavarovalnica d.d., the Bank 
provides non-life insurance products to 
the Bank’s clients, including car and home 
insurance. In 2019, 12.5% more polices were 
acquired YoY. The gross written premium 
amounted to EUR 3.88 million (2018: EUR 
3.38 million), representing a 15% increase 
YoY.

12.9%

3.7%

1.2%

13.4%

14.0%

4.9%

1.5%

6.5%

1.5%

14.9%

7.5%

1.7%

31 Dec 2016

31 Dec 2017

31 Dec 2018

31 Dec 2019

NLB Vita

NLB Skladi

Generali

Figure 35: Customers’ penetration of ancillary business

35.7%

ATMs market share

EUR 1,513.8 million

of NLB Skladi’s assets under management

16. NLB sold the company on 27 December 2019 within the 

efforts to satisfy commitments imposed by the EC.

NLB Group Annual Report 2019   62

Chapter 10 

Corporate and Investment 
Banking in Slovenia

Corporate clients

44,075 

clients in total

36,028

active clients

1,121 

new clients joined 

the Bank in 2019

The Bank’s strategic focus remained 

the development of relevant solutions 

through a genuine understanding of 

the clients’ needs. With this developing 

partnership relationship, the Bank is a 

reliable partner to all corporate segments, 

not only in Slovenia, but also in the wider 

NLB Group home region – the region 

where the Group operates through its 

banking subsidiaries. The Bank offers 

a full spectrum of financial services 

to its clients, including lending, cash 

management, payment services, trade 

finance, as well as capital markets advisory 

services, and continues to provide support 

by using traditional and digital solutions.

The segment realised profit before tax in 
amount EUR 56.8 million, 6% decrease 
YoY. 

Net interest income decreased EUR 5.3 
million YoY, mostly due to decrease in 
balances in restructuring and workout 
loans and partialy because of  lower interest 
margins. EUR 89.9 million increase of  
gross loans to customers was affected by 
the change in segment presentation in net 
amount of  EUR 111.8 million (EUR 149.8 
million due to transfer from NLB Non-Core 
and EUR -38.1 million from the transfer of  
micro clients to Retail Banking in Slovenia). 
Key and SME clients recorded the growth 
in gross loans mostly due to production of  
new long-term loans, especially in H2 2019. 

The gross loans to state recorded a decrease 
of  EUR 32.5 million YoY. 

Investment Banking

Net fee and commission income increased 
EUR 2.5 million YoY, of  which most 
represents the effect of  the change in 
segment presentation (positive effects of  
EUR 6.2 million and EUR 0.8 million due 
to inclusion of  Investment Banking and 
previously non-core corporate exposures 
in this segment, respectively, and negative 
effect of  EUR -4.8 million due to the 
transfer of  micro clients to Retail Banking 
in Slovenia segment).

Total costs increased EUR 1.5 million 
YoY, mostly due to the change in segment 
presentation (EUR 4.4 million).  

Impairments and provisions were released 
in the amount of  EUR 21.0 million as a 
result of  successful restructuring and sale of  
pledged real-estate.

EUR 285 million

of syndicated loans 

EUR 980 million

buy and sell orders  

EUR 778 million

FX spot deals

EUR 14.8 billion

assets under custody

Digital services

36,482

digital users

20,921

mobile bank users 

36.6%

market coverage

with POS terminals

NLB Group Annual Report 2019    
 
 
63

Contribution to NLB Group

Highlights:

26%

12%

22%

Result b.t.

Net interest 
income

Net non-interest 
income

Corporate and Investment Banking in Slovenia

Figure 36: Contribution to NLB Group (result b.t., 

net interest income, net non-interest income)

Table 16: Performance of the Corporate and Investment Banking in Slovenia segment

•  The Bank actively exploits 

cross-border opportunities.

•  The new online application for purchase of 

receivables (NLB Odkup terjatev) simplifies 

access to short-term financial sources. 

•  Increased presence on debt capital markets 

by arranging over EUR 400 million of 

securities issues for Slovenian issuers on 

domestic and international markets.

in EUR million consolidated

Change YoY

Net interest income

Net non-interest income

o/w Net fee and commmission income

Total net operating income

Total costs

Result before impairments and provisions

Impairments and provisions

Result before tax

Net loans to customers

Gross loans to customers

Corporate

Key/SMECorporates

Interest rate on Key/SME Corporates loans

Investment banking*

Restructuring and Workout

State

Interest rate on State loans

Deposits from customers

Interest rate on deposits

Non-performing loans (gross)

Cost of risk (in bps)

CIR

Interest margin 

2019

37.3

43.0

32.4

80.2

-44.4

35.8

21.0

56.8

2018

42.5

34.1

29.9

76.7

-43.0

33.7

26.6

60.4

-5.3

8.8

2.5

3.6

-1.5

2.1

-5.6

-3.5

31 Dec 2019

31 Dec 2018

Change YoY

2,049.6

2,150.9

1,976.8

1,819.3

1.82%

0.1

157.4

173.6

1.88%

1,299.1

0.07%

128.7

2019

-103

55.4%

2.20%

1,950.4

2,061.0

1,854.4

1,643.2

1.88%

0.1

211.2

206.1

1.69%

1,120.8

0.07%

179.7

2018

-135

56.0%

2.61%

99.2

89.9

122.4

176.1

-53.8

-32.5

178.3

-51.1

-0.06 p.p.

-

0.19 p.p.

0.00 p.p.

Change YoY

32

-0.6 p.p.

-0.41 p.p.

-12%

26%

8%

5%

-3%

6%

-21%

-6%

5%

4%

7%

11%

-25%

-16%

16%

-28%

Due to the new methodology, the results of this segment for 2019 are not directly comparable to its results from the previous year. 

*Investment Banking was shown as separate part of this segment before 2019. Profit before tax of Investment Banking for year 2018 in amount EUR 2.4 million.

NLB Group Annual Report 2019   30.0%

International corporate business 

opportunities in home region 

and across the EEA

17.5%

16.5%

64

30.0 %

25.0 %

20.0 %

15.0 %

10.0 %

25.6%

20.8%

16.0%

24.5%

18.2%

14.9%

31 Dec 2017

31 Dec 2018

31 Dec 2019

Market share in deposits from customers

Market share in loans to customers

Market share in guarantees, letters of credit & other contingent liabilities

Figure 37: NLB’s market share in corporate banking in Slovenia

Market leader focusing on 

customers’ needs

The Bank is the leading bank servicing 
corporate clients in Slovenia, with by 
far the largest client base, whereas it has 
maintained its stronghold in all client 
segments.

The Bank is focused on the small and mid 
enterprises segment, and actively exploits 
business opportunities in SEE in the large 
corporate segment. After several years of  
key corporates portfolio decline, mainly due 
to EC Committments, in 2019 an increase 
of  the loan portfolio was recorded, based 
also on transactions in cross-border lending. 
One of  the Bank’s key objectives remains 
quality before quantity, and personal 
engagement with customers to understand 
their opportunities and risks. 

The Bank offers a full spectrum of  financial 
services to its clients, including lending, cash 
management, payment services, as well as 
capital markets advisory services.

The Bank is also recognisable in the 
field of  trade finance supporting export 
economy in international markets. It 
provides a wide range of  trade finance 
products where special attention is given 
to letter of  guarantees by which the Bank 
supports major infrastructure projects in 
Slovenia and the wider home region. For 

exporters representing an important part of  
the Slovenian economy, the trade finance 
product range and tailor-made solutions 
are comprehensive from traditional 
trade finance products, to other modern 
structures which provide safe financing 
throughout the supply chains. The stronger 
market position reflects an active advisory 
approach to the Group customers.

As a member of  the Factor Chain 
International, the Bank aims to offer 
exporters and importers international 
purchase of  receivables, thus providing 
them with a modern, fast, and easy way of  
financing, which is an additional incentive 
for international business. 

The Bank is available to its clients via 
various traditional and digital channels, 
where less complex transactions are being 
handled with the use of  e- and m-banking 
apps. 

The Bank has been organising business 
educational meetings with the companies 
for the sixth consecutive year. How we will 
do business and work in the future was the 
topic of  the 2019 meeting, where the Bank 
brought together companies and leading 
experts in Slovenia to jointly find solutions 
for the business challenges they face in their 
daily operations.

The Bank concluded several transactions 
(in the total amount of  EUR 126 million) 
in SEE. With those facilities, the Bank and 
respective Group members further solidified 
their position as key regional banking 
partner in its home region with a complete 
range of  corporate and investment banking 
services.

In addition to the home region financing, 
the Bank’s opportunity is also participation 
in selective syndication loan facilities across 
the EEA.

Digitalisation of product offering

A fully digitised and user-friendly online 
application for the purchase of  receivables 
(NLB Odkup terjatev) was made available to 
companies. It offers quick and simple access 
to short-term financial sources without 
additional borrowing. 

The number of  Klikpro users also 
continued to grow with a 21% YoY 
increase. This digital channel and the 
functionalities it offers, including Express 
Loan and Express Overdraft up to EUR 
30,000 with no additional documentation, 
collateral, or required visits to the bank’s 
office, are well accepted by the clients. 
In accordance with the European PSD2 
Regulation, which among others also 
stipulates further enhancement of  the 
security for clients when executing payment 
services, the NLB Proklik and Klikpro 
applications were upgraded. 

The Bank’s mobile wallet NLB Pay app 
enables clients to make contactless, simple, 
fast, and safe payments on the contactless 
POS (in Slovenia and abroad) with the NLB 
Business Mastercard and NLB Business 
Maestro cards. NLB Pay also enables 
installment payments.

NLB Group Annual Report 2019   65

103 

113 

127 

134 

1,803

1,894

2,054

2,261

2016

2017

2018

2019

2016

2017

2018

2019

Figure 38: Transaction volume of NLB 

Figure 39: Transaction volume 

business cards (in EUR million)

at NLB POS (in EUR million)

Investment banking and 

securities services

Payments, cards, and merchants acquiring 

drive resilient corporate fee income

The Bank maintains its position in business 
cards, and increased its business volume 
growing 5% YoY in a challenging business 
environment, including new technologies 
(e.g. mobile payments) implemented 
by fintechs. Key initiatives remain pay-
later payment cards with an installment 
functionality, and the introduction of  the 
mobile payment solution NLB Pay.

The Bank is a leader in merchant-acquiring 
by accepting Visa, MasterCard, Maestro, 
and Karanta cards, and being the first 
Slovenian bank with a 100% contactless 
POS network, with a 36.6% market share 
in merchants acquiring.

The Bank arranged, as a lead manager, 
EUR 444 million worth of  issuance in 
debt instruments for Slovenian clients, 
which were placed with domestic and 
international investors. The Bank, acting 
as a mandated lead arranger, organised 
syndicated loans in a total amount of  EUR 
285 million. The Bank was active in M&A 
and other financial advisory engagements, 
where as the sole financial advisor it 
successfully organised several takeover bids. 
Within the scope of  brokerage services, the 
Bank executed clients’ buy and sell orders 
in a total amount of  EUR 980 million 
(2018: EUR 954 million), while in the area 
of  dealing in financial instruments the Bank 
executed FX spot deals in a total amount 
of  EUR 778 million (2018: EUR 855.6 
million) and for EUR 310 million (2018: 
EUR 434 million) worth of  deals with 
derivatives.

In custody services for Slovenian and 
international investors, the Bank remains 
the leading provider of  such services 
in Slovenia. The total value of  assets 
under custody, together with the fund 
administration services is EUR 14.8 billion 
(2018: EUR 15.9 billion). 

NLB Group Annual Report 2019   67

Gross loans to customers increased by EUR 
229.4 million YoY due to an increase in 
gross loans in most subsidiary banks, whereas 
the largest increases were recorded in NLB 
Banka, Beograd (EUR 91.7 million) and 
NLB Banka, Prishtina (EUR 73.2 million). 
The high increase was negatively affected by 
the change in segment presentation (EUR 
-69.0 million).

CIR amounted to 50.5%, a YoY increase of  
3.7 p.p.

The subsidiary banks continued following 
the strategic direction of  organic growth 
in the local markets. It was a result of  
high growth and generally positive 
macroeconomic factors in the region on 
one side, and internal business factors like 
operational and service excellence on the 
other. Focusing on clients and achieving a 
positive customer experience were a part 
of  the focal point of  the banks’ activities. 
Active engagement in social responsibility 
activities in the Group further strengthened 
the relationship with the employees, clients, 
and the community.

The introduction of  modern technologies 
enabled the launching of  several new 
products that were well perceived by 
clients. This also increased operational 
excellence, contributing a fair share to the 
improved customer perception. After the EC 
commitments were fulfilled and the ban on 
financing foreign clients lifted as at 1 January 
2019, cross-border lending transactions 
were successfully reactivated. The Bank and 
the Group members regained the position 
to offer higher value credit facilities and 
project financing to reputable clients in 
the region, which has been recognised as a 
good opportunity to deploy funds in today’s 
banking sector that is dominated by excess 
liquidity.  

Chapter 11 

Strategic Foreign 
Markets

The core part of the Group in foreign 

markets consists of six banks. They 

are locally recognised as important 

financial institutions and/or market 

leaders in segments or innovation. 

They have a stable market position 

and have earned a strong reputation. 

Improvements in efficiency, gradual 

progress on innovation, and successful 

implementation of group-wide initiatives 

have led to continuous and profitable 

growth in regular business. The market 

shares of subsidiary banks exceed 

10% in four out of six markets. The 

core members of the Group in foreign 

markets, key profit generation units, 

posted a profit before tax of EUR 92.9 

million. The contribution to the Group 

results before tax of the Strategic 

Foreign Markets was 43%. The total net 

operating income of all banks amounted 

to EUR 210.4 million. This is the result 

of strong growth in loan production, 

especially in the retail segment with 

the double-digit growth rates recorded 

in four out of six banks, improved 

cost efficiency, and commitments to 

client-centric digital solutions, talent 

management, and active engagement 

in social responsibility initiatives. 

The year was successful for all bank 
members of  the Group in foreign markets – 
all of  them posted a profit before tax in the 
total amount of  EUR 92.9 million (2018: 
EUR 99.7 million), including the result of  
minority shareholders. The 7% decrease 
YoY was due to a one-off effect of  the sale of  
NLB Nov penziski fond, Skopje in Q1 2018.

The increase of  net interest income by EUR 
7.4 million YoY was recorded on behalf  
of  the higher volume (EUR 229.4 million 
increase of  gross loans to customers YoY), 
despite the decreasing trend of  interest 
margins. 

Net non-interest income decreased by 
EUR 11.0 million YoY, mostly due to a 
one-off positive effect of  the sale of  NLB 
Nov penziski fond, Skopje in Q1 2018. 
The regular part of  revenues – net fee and 
commission income increased by EUR 4.9 
million or 10% YoY.

The total costs increased by EUR 6.2 million 
YoY, despite EUR 1.4 million decrease due 
to the change in the segment presentation. 

Net impairments and provisions were 
established in the amount of  EUR 11.3 
million in 2019 (of  which EUR 4.9 million 
of  impairments and provisions for credit 
risk and EUR 3.1 million due to provisions 
for pending legal disputes in NLB Banka, 
Podgorica), while in 2018 were established in 
the amount of  EUR 14.3 million.

NLB Group Annual Report 2019   68

Contribution to NLB Group

43%

49%

27%

Result b.t.

Net interest 
income

Net non-interest 
income

Strategic Foreign Markets

Figure 40: Contribution to NLB Group (result b.t., 

net interest income, net non-interest income)

Table 17: Results of the Strategic Foreign Markets segment 

Net interest income

Net non-interest income

o/w Net fee and commmission income

Total net operating income

Total costs

Result before impairments and provisions

Impairments and provisions

Result before tax

o/w Result of minority shareholders

Net loans to customers

Gross loans to customers

Individuals

Interest rate on retail loans

Corporate

Interest rate on corporate loans

State

Interest rate on state loans

Deposits from customers

Interest rate on deposits

Non-performing loans (gross)

Cost of risk (in bps)

CIR 

Interest margin

2019

157.5

52.9

55.0

210.4

-106.2

104.2

-11.3

92.9

8.2

2018

150.1

63.9

50.1

214.0

-100.0

114.0

-14.3

99.7

7.9

7.4

-11.0

4.9

-3.6

-6.2

-9.8

3.0

-6.8

0.3

31 Dec 2019

31 Dec 2018

Change YoY

in EUR million consolidated

Change YoY

5%

-17%

10%

-2%

-6%

-9%

21%

-7%

4%

11%

8%

12%

5%

-2%

12%

306.6

229.4

165.7

65.3

-1.7

418.6

-0.38 p.p.

-0.43 p.p.

-0.32 p.p.

-0.09 p.p.

-108.3

-49 %

Change YoY

-18

3.7 p.p.

-0.26 p.p.

3,024.6

3,162.1

1,603.8

6.71%

1,470.3

4.49%

88.0

4.00%

3,856.7

0.53%

111.6

2019

17

50.5%

3.59%

2,718.0

2,932.7

1,438.1

7.09%

1,405.0

4.92%

89.6

4.33%

3,438.1

0.61%

219.9

2018

35

46.7%

3.85%

Due to the new methodology, the results of this segment for 2019 are not directly comparable to its results from the previous year.

NLB Group Annual Report 2019   69

Result a.t. (in EUR million)

ROE a.t. (in%)

Net interest income (in EUR million)

3.7
5.4

14.2
8.3

23.7

40.0

5.2

10.0

14.8

8.8

16.2

37.1

4.1

7.6

19.5

9.0

17.1

32.9

2017

2018

2019

6.7%

7.0%

22.2%

12.8%

29.3%

27.8%

2017

7.9%

14.9%

21.6%

11.6%

18.7%

19.9%

2018

5.9%

11.2%

25.1%

11.2%

19.9%

16.2%

2019

18.0

16.4

24.5

18.1

18.1

49.7

19.8

18.0

27.4

17.6

19.1

48.8

20.7

20.3

31.0

18.0

18.5

49.0

2017

2018

2019

Total costs (in EUR million)

CIR (in%)

Net loans to individuals (in EUR million)

16.3

12.4

11.2

14.0

12.8

23.4

18.0

12.3

11.8

14.2

13.0

25.0

19.5

13.5

11.7

14.7

13.0

26.6

2017

2018

2019

Net loans to corporate (in EUR million)

145
62

238

144

134

322

195

82

292

156

161

343

252

93

335

180

163

356

77.8%

57.7%

38.7%

54.8%

46.1%

37.4%

2017

76.2%

51.8%

36.4%

54.8%

43.5%

34.4%

2018

78.3%

51.4%

31.9%

53.3%

43.2%

41.0%

2019

93
169

149

186

157

467

123

199

175

200

176

512

159

227

205

215

197

557

2017

2018

2019

NLB Banka, Beograd

NLB Banka, Sarajevo

NLB Banka, Podgorica

NLB Banka, Banja Luka

NLB Banka, Prishtina

NLB Banka, Skopje

2017

2018

2019

Figure 41: Strategic Foreign Markets (banking members) performance overview

NLB Group Annual Report 2019   70

NLB Banka, Skopje

The bank is the 3rd largest bank in North 
Macedonia, with a 16.0% market share 
in total assets (as at 30 September 2019). 
It provides banking services to customers 
through a branch network of  52 branches, 
172 ATMs, platforms for online and 
mobile banking, credit intermediaries, 
and a contact centre. On its local market, 
the bank is in the group of  systemically 
important banks. 

The predominant strength of  the bank is 
in the retail segment. However, the bank 
provides a full range of  financial services 
to retail and corporate clients. It is the 
market leader in the introduction of  mass 
sale digital platforms used by third parties 
(credit intermediaries) and the distribution 
of  life insurance products. By promoting 
the first NLB Banking Assistant 24/7, 
the bank became the first bank in the 
country to be available through Viber, 
and remained the leader in innovations by 
upgrading of  NLB mKlik and NLB Pay 
mobile wallet with new functionalities. The 
‘Think Green’ campaign encouraged its 
clients to use e-banking statements. 

The main opportunities the bank foresees 
are the growth of  loans, deposits, and 
payment services, with a focus on high-yield 
retail market products, and expanding the 
offer of  non-banking products focused on 
bancassurance. On the corporate side, the 
bank tends to introduce new loan products 
and cross-sale packages, industry specific 
offers, and offers for start-up companies 
with a combined range of  financial 
products, and building a strong regional 
brand through active participation in 
cross-border cooperation among the Group 
members. Mobile and electronic banking 
is expected to become a significant sales 
channel. 

Financial performance

The bank realised profit after tax in the 
amount of  EUR 32.9 million (2018: EUR 
37.1 million), and profit before impairments 
and provisions in the amount of  EUR 
38.3 million (2018: EUR 47.7 million 
with included capital gain from the sale 
of  NLB Nov Penziski Fond, Skopje in the 
amount of  EUR 8.5 million). This one-off 
in 2018 was also reflected in ROE a.t., 
which decreased to 16.2% (2018: 19.9%) 
and CIR, which increased to 41.0% (2018: 
34.4%). Total capital ratio remained 
stable at 16.4% (2018: 16.7%). The result 
was driven by strong retail lending, card 
operations, payment services, and the sale 
of  insurance products. The total assets of  
the bank rose by 8%, with a 7% growth in 
net loans to customers, and a 9% growth 
in deposits from customers. The NPL ratio 
was further reduced to 4.2% (2018: 5.1%). 

Retail banking

Retail banking recorded growth in gross 
loans (8%) and deposits (7%). The retail 
loan portfolio was dominated by consumer 
loans (55% of  gross retail loans), while 
housing loans occupied 33% of  gross retail 
loans. The interest margin in the retail 
segment is still high, but under significant 
pressure coming from competition offering 
lower interest rates and lower collateral 
requirements. Growth in gross retail loans 
was recorded, mainly due to an increase 
of  housing loans volume (14%). The key 
drivers of  income growth were new loans 
production and card operations. 

The main focus was on intensifying 
credit activities directly or through loan 
intermediaries and mass-sale platforms, 
meeting customer preferences, supporting 
traditional housing loans, and offering 
non-banking services. The bank invested in 
technical support for digital services. 

Macroeconomic 
Snapshot 

In North Macedonia, an 

improving investor confidence 

after resolved political dispute 

with neighbouring Greece, 

contributed to increased 

economic growth in H2 2019. 

Additionally, tourism sector 

and construction strengthened, 

while the external sector 

dragged on growth. 

GDP (real growth in %)

3.5

3.0

2.5

2.0

2018

2019

2020

Average inflation (in %)

1.5

1.0

0.5

0.0

2018

2019

2020

Unemployment rate (in %)

21.0

18.0

15.0

12.0

2018

2019

2020

Figure 42: GDP growth, 

Inflation, Unemployment

Outlook

The growth is projected to 

remain robust in 2020. Private 

consumption with looser fiscal 

policy and strong investment 

ought to support the growth.

NLB Group Annual Report 2019   71

Table 18: Key performance indicators of NLB Banka, Skopje***

in EUR thousands

Key performance indicators

2019

2018

Change YoY

Contribution 
to NLB Group

17%

Result b.t.

Net interest income

Net non-interest income

Total costs

Impairments and provisions

Result before tax

Result after tax

Net interest 
income

5%

Net non-interest 
income

16%

Total assets

Financial position statement indicators

Net loans to customers

Gross loans to customers

Deposits from customers 

Equity

Key financial indicators

Total capital ratio

Interest margin*

ROE a.t.

ROA a.t.

CIR

NPL volume

NPL ratio (internal def.: NPL/Total loans)

Market share by total assets**

NLB Banka, Skopje

LTD

49,022

15,868

48,781

23,972

-26,578

-25,049

-2,224

36,088

32,877

-6,796

40,908

37,068

1,462,306

1,350,054

915,149

858,592

969,213

918,140

1,175,612

1,076,154

209,664

199,808

0.5%

-33.8%

-6.1%

67.3%

-11.8%

-11.3%

8.3%

6.6%

5.6%

9.2%

4.9%

16.4%

3.7%

16.2%

2.4%

41.0%

48,311

4.2%

16.0%

77.8%

16.7%

-0.3 p.p.

4.0%

-0.3 p.p.

19.9%

-3.7 p.p.

3.0%

-0.6 p.p.

34.4%

55,967

6.5 p.p.

-13.7%

5.1%

-0.9 p.p.

16.3%

79.8%

-0.3 p.p.

-1.9 p.p.

Figure 43: Contribution to NLB 

Group (result b.t., net interest 

income, net non-interest income)

* 

 Interest margin for 2018 is adjusted to the new methodology (calculation based on number of days in the period).

**   Data for 2019 as at 30 September 2019.

***  Data on a stand-alone basis as included in the consolidated financial statements of the Group.

25.0%

20.0%

15.0%

10.0%

21.2%

17.9%

16.4%

14.8%

21.1%

17.4%

16.3%

14.3%

20.5%

17.3%

16.0%

14.4%

31 Dec 2017

31 Dec 2018

31 Dec 2019

Market share in loans to corporate

Market share by total assets

Market share in deposits from customers

Market share in loans to individuals

Figure 44: 3-year market share evolution*

*  Market share data for 2019 as at 30 September 2019.

NLB Group Annual Report 2019   72

Corporate banking

Role in society

The bank was actively engaged in different 
corporate and social responsibility 
activities which further strengthened the 
relationship with the employees, clients, 
prospective clients, and the community. 
On the occasion of  the savings month, a 
charity event and educational activities for 
the children were organised throughout 
the branches as well as in the NLB Gallery 
of  the bank. Numerous sports events 
were supported and donations were given 
for sport clubs and talented individuals, 
including sport activities where the bank’s 
employees participated. At the end of  the 
year, the bank organised a New Year’s 
charity action to collect gifts for the 
children of  women – victims of  domestic 
violence, housed in ESE – Association for 
Emancipation, Solidarity, and Equality of  
Women. 

Corporate banking recorded growth in 
gross loans (3%) and deposits (16%). The 
loan portfolio was dominated by SMEs. 
Growth in gross loans was recorded 
mainly due to an increase of  loans to large 
corporates. The key drivers of  income 
growth were expanding loan and card 
operations business. 

The bank had a market share of  14.4% in 
corporate gross loans, continued to foster a 
supportive business climate for SMEs and 
offered reliable service to corporates that 
included an offer of  tailor-made packages 
to serve the needs of  different segments of  
legal entities and expansion of  the services 
with the introduction of  new types of  credit 
lines. 

An example of  solidifying the position 
of  a regional banking partner, the Group 
successfully supported an important 
technological project on the local market 
that involved upgrading, rebuilding, and 
reconstruction of  the manufacturing facility.  

Awards

The bank won the prestigious Bank of  the 
Year award in North Macedonia by the 
financial magazine The Banker for the 10th 
time. It was also named Best Bank in North 
Macedonia for 2018 by Euromoney London, 
and Best Bank in North Macedonia at the 
Europe Banking Awards by the financial 
magazine EMEA, for the third year in a 
row. Dedication to its employees, the bank 
was recognised with the ‘People-oriented 
Company’ plaque by the Macedonian 
Human Resources Association. 

NLB Group Annual Report 2019   73

Macroeconomic 
Snapshot 

In BiH, the growth slowed 

during the 2019. Industrial 

production dropped in H2 2019, 

among ongoing manufacturing 

sector weakness, while 

exports fell sharply, on the 

other hand, unemployment 

diminished in the same period.

GDP (real growth in %)

3.5

3.0

2.5

2.0

2018

2019

2020

Average inflation (in %)

1.4

1.1

0.8

0.5

2018

2019

2020

Unemployment rate (in %)

36.0

34.0

32.0

30.0

2018

2019

2020

Figure 45: GDP growth, 

Inflation, Unemployment

Outlook

The growth is expected to 

remain stable in 2020. The end 

of the political deadlock should 

improve the business climate.

NLB Banka, Banja Luka

The bank is the 3rd largest bank in the 
Republic of  Srpska, with a 18.8% market 
share in total assets (as at 30 September 
2019). It provides banking services to 
customers through a broad branch network 
of  53 branches and 74 ATMs. 

The predominant strength of  the bank 
are its market position in the corporate 
and retail segments, and a very strong 
deposit base. The bank is focused on 
the modernisation of  sales channels 
and services providing improvements of  
electronic and mobile banking services.  To 
improve client interaction and presentation 
of  services, the bank modernised its web 
page and improved its presence on the most 
commonly used social networks.

The main opportunities the bank foresees 
are in the strengthening of  consumer 
lending, improvement of  processes, and 
further development of  digital channels.

Financial performance

The bank realised profit after tax in the 
amount of  EUR 17.1 million (2018: EUR 
16.2 million), and profit before impairments 
and provisions in the amount of  EUR 17.2 
million (2018: EUR 17.0 million). ROE a.t. 
increased to 19.9% (2018: 18.7%) and CIR 
improved to 43.2% (2018: 43.5%). Total 
capital ratio also increased to 15.9% (2018: 
15.6%). The main driver of  the result 
was net interest income, while the bank 
recorded a 6% YoY growth in net non-
interest income deriving predominantly 
from payment and card transactions. Net 
non-interest income represents 38.5% 
of  total income, the highest among NLB 
banking subsidiaries. The total assets of  
the bank rose by 7%, with a 7% growth in 
net loans to customers, and in a 7% growth 
in deposits from customers, respectively. 
The bank successfully resolved several NPL 
cases and further reduced the NPL ratio to 
1.3% (2018: 3.2%). 

Retail banking

Retail banking recorded growth in gross 
loans (11%) and deposits (8%). The retail 
loan portfolio was dominated by housing 
loans (50% of  gross retail loans), while 
consumer loans occupied 44% of  gross 
retail loans. Growth in gross retail loans 
was recorded, mainly due to growth in 
consumer loans (13%) and housing loans 
(11%). The key drivers of  income growth 
were new loan production and card 
operations.

The main focus remains cross-selling 
among corporate and retail. The bank 
was especially successful in cooperation 
with local real-estate investors who 
promoted the bank as a creditor. The bank 
supplemented its offer with the introduction 
of  bankassurance products expanding the 
bank’s product range.

The bank successfully finished the card 
processor migration to accommodate faster 
client service development and synergies on 
the Group level. In addition, 92% of  the 
bank’s ATM network has been modernised.

Corporate banking

Corporate banking recorded growth in 
deposits (8%), while gross loans to corporate 
remained approximately the same YoY. 
The loan portfolio was dominated by the 
industries of  services and trade. The key 
drivers of  income growth were new loan 
production and cross-selling.

The bank strengthened cooperation with 
NLB Banka, Sarajevo, resulting in increased 
exposure and income generation from 
the joint financing of  clients on the BiH 
market. Additionally, the bank was active 
in the cross-boarder financing activities in 
cooperation with NLB to provide financing 
for the large local company.  

NLB Group Annual Report 2019   Table 19: Key performance indicators of NLB Banka, Banja Luka***

in EUR thousands

Key performance indicators

2019

2018

Change YoY

74

Contribution 
to NLB Group

9%

Result b.t.

Net interest income

Net non-interest income

Total costs

Impairments and provisions

Result before tax

Result after tax

6%

Total assets

Financial position statement indicators

Net interest 
income

4%

Net non-interest 
income

Net loans to customers

Gross loans to customers

Deposits from customers 

Equity

Key financial indicators

Total capital ratio

Interest margin*

ROE a.t.

ROA a.t.

CIR

NPL volume

NPL ratio (internal def.: NPL/Total loans)

Market share by total assets**

NLB Banka, Banja Luka

LTD

18,547

11,606

19,057

10,939

-13,018

-13,046

1,535

18,670

17,101

1,387

18,337

16,184

773,410

720,509

411,739

384,806

426,844

408,312

618,095

575,775

88,745

87,218

-2.7%

6.1%

0.2%

10.7%

1.8%

5.7%

7.3%

7.0%

4.5%

7.4%

1.8%

15.9%

2.5%

19.9%

2.3%

43.2%

7,620

1.3%

18.8%

66.6%

15.6%

0.4 p.p.

2.8%

-0.3 p.p.

18.7%

1.2 p.p.

2.3%

-0.1 p.p.

43.5%

19,199

-0.3 p.p.

-60.3%

3.2%

-1.9 p.p.

18.3%

66.8%

0.5 p.p.

-0.2 p.p.

Figure 46: Contribution to NLB 

Group (result b.t., net interest 

income, net non-interest income)

* 

 Interest margin for 2018 is adjusted to the new methodology (calculation based on number of days in the period).

**   Data for 2019 as at 30 September 2019.

***  Data on a stand-alone basis as included in the consolidated financial statements of the Group.

25.0%

20.0%

15.0%

10.0%

20.6%

18.6%

15.2%

14.2%

19.8%

18.3%

16.1%

15.4%

20.1%

18.8%

16.4%

14.8%

31 Dec 2017

31 Dec 2018

31 Dec 2019

Market share in loans to corporate

Market share by total assets

Market share in deposits from customers

Market share in loans to individuals

Figure 47: 3-year market share evolution*

*  Market share data for 2019 as at 30 September 2019.

NLB Group Annual Report 2019   75

Awards 

The bank was awarded the Golden BAM 
award for the highest ROE and ROA 
among banks in BiH for 2018 by financial 
and business magazine Banks & Business in 
BiH.

Role in society

The bank remains an active member 
of  social community by engaging and 
donating to local communities. Activities 
were predominately aimed at young people 
by promoting savings and enabling young 
graduates to gain their first work experience 
after their studies. The bank is also a 
long-term sponsor for local sport events 
and promotes activities that have a broader 
social impact on local society.   

NLB Group Annual Report 2019   76

NLB Banka, Sarajevo

The bank is the 6th largest bank in the 
Federation of  BiH, with a 5.3% market 
share in total assets (as at 30 September 
2019). It provides a variety of  banking 
services to customers through a broad 
branch network of  38 branches and 83 
ATMs. 

The predominant strength of  the 
bank is in consumer lending and the 
development of  innovative retail products 
largely contributing to a high share of  
net non-interest income (35%). With 
new headquarters in Sarajevo opened in 
October 2019, the focus on the clients’s 
was additionally strengthened. Improving 
customer experience was achieved as 
well with the introduction of  new digital 
products and solutions.

The main opportunities forseen by the bank 
are in the segments of  SME loans, retail 
housing loans, and bankassurance products.

Financial performance

The bank realised the highest ever profit 
after tax in the amount of  EUR 9.0 million 
(2018: EUR 8.8 million), and profit before 
impairments and provisions in the amount 
of  EUR 12.8 million (2018: EUR 11.7 
million) in spite of  the strong competition 
and declining interest rates on the market, 
and with improved cost efficiency (CIR 
of  53.3%; 2018: 54.8%). The bank had 
total capital ratio at 16.0% (2018: 16.4%) 
and paid out dividends after more than 10 
years. The bank recorded a strong 15% 
YoY growth in net non-interest income, 
especially from payments, card business, 
and bankassurance. Total assets of  the bank 
rose by 8%, with 11% growth in net loans 
to customers, and 9% growth in deposits 
from customers. The NPL ratio was further 
reduced to 3.3% (2018: 5.7%).

Retail banking

Retail banking recorded growth in gross 
loans (7%) and deposits (7%). The retail 
loan portfolio was dominated by consumer 
loans (80% of  gross retail loans), while 
housing loans occupied 14% of  gross 
retail loans. Growth in gross retail loans 
was recorded, mainly due to increase of  
consumer loans and credit cards. The key 
driver of  income growth was focusing on 
highly profitable products (overdrafts, credit 
cards).

The bank introduced a fast cash loan 
‘NLB Keš kredit’ through an online loan 
application on its website, and offers a card 
that enables purchasing in installments via 
SMS message on all POS in the country 
and abroad. As one of  the first banks in 
the market, it introduced a mobile wallet 
solution - NLB Pay service for its clients.

Corporate banking

The corporate banking segment 
recorded growth in gross loans (7%) and 
deposits (6%). The growth in gross loans 
was recorded despite significant loan 
repayments by clients before maturity. 
The key drivers of  income growth were 
increased loan volumes, service fee 
repricing, and an increase in the trade 
finance business.

The bank strengthened cooperation with 
NLB Banka, Banja Luka in the corporate 
segment, resulting in increased exposure 
and income generation from the joint 
financing of  clients on the BiH market. 

Macroeconomic 
Snapshot 

In BiH, the growth slowed 

during the 2019. Industrial 

production dropped in H2 2019, 

among ongoing manufacturing 

sector weakness, while 

exports fell sharply, on the 

other hand, unemployment 

diminished in the same period. 

GDP (real growth in %)

3.5

3.0

2.5

2.0

2018

2019

2020

Average inflation (in %)

1.4

1.1

0.8

0.5

2018

2019

2020

Unemployment rate (in %)

36.0

34.0

32.0

30.0

2018

2019

2020

Figure 48: GDP growth, 

Inflation, Unemployment

Outlook

The growth is expected to 

remain stable in 2020. The end 

of the political deadlock should 

improve the business climate. 

NLB Group Annual Report 2019   Contribution 
to NLB Group

5%

Result b.t.

6%

Net interest 
income

3%

Net non-interest 
income

77

Table 20: Key performance indicators of NLB Banka, Sarajevo***

in EUR thousands

Key performance indicators

2019

2018

Change YoY

Net interest income

Net non-interest income

Total costs

Impairments and provisions

Result before tax

Result after tax

Financial position statement indicators

Total assets

Net loans to customers

Gross loans to customers

Deposits from customers 

Equity

Key financial indicators

Total capital ratio

Interest margin*

ROE a.t.

ROA a.t.

CIR

NPL volume

NPL ratio (internal def.: NPL/Total loans)

Market share by total assets**

17,962

9,513

17,586

8,271

-14,654

-14,170

2.1%

15.0%

-3.4%

-1,965

-26.5%

-2,486

10,335

9,047

9,722

8,757

637,739

592,166

399,299

359,499

420,236

391,567

515,230

472,297

81,499

80,174

6.3%

3.3%

7.7%

11.1%

7.3%

9.1%

1.7%

16.0%

3.0%

11.2%

1.5%

53.3%

18,582

3.3%

5.3%

16.4%

-0.4 p.p.

3.2%

-0.2 p.p.

11.6%

-0.3 p.p.

1.6%

-0.1 p.p.

54.8%

30,805

5.7%

5.2%

-1.5 p.p.

-39.7%

-2.4 p.p.

0.1 p.p.

1.4 p.p.

NLB Banka, Sarajevo

LTD

77.5%

76.1%

Figure 49: Contribution to NLB 

Group (result b.t., net interest 

income, net non-interest income)

* 

 Interest margin for 2018 is adjusted to the new methodology (calculation based on number of days in the period).

**   Data for 2019 as at 30 September 2019.

***  Data on a stand-alone basis as included in the consolidated financial statements of the Group.

7.0%

6.0%

5.0%

4.0%

6.1%

5.3%
5.2%

5.0%

6.1%

6.1%

5.3%

5.2%

4.9%

5.4%
5.3%

5.3%

31 Dec 2017

31 Dec 2018

31 Dec 2019

Market share in loans to corporate

Market share by total assets

Market share in deposits from customers

Market share in loans to individuals

Figure 50: 3-year market share evolution*

*  Market share data for 2019 as at 30 September 2019.

NLB Group Annual Report 2019   78

Awards 

Among 350 nominated companies, NLB 
Banka, Sarajevo was elected as one of  the 
top 10 employers in BiH and the second 
most desirable employer in the BiH 
financial sector. The Bank’s CEO Lidija 
Žigić received a Golden BAM award for 
the most successful woman manager in the 
banking sector by financial and business 
magazine Banks & Business in BIH. 

Role in society

The bank hosted the Entrepreneurship 
Academy for its clients and employees, 
which was prepared in cooperation with 
EFSE and Deloitte. Furthermore, the 
Business Forum was organised together 
with NLB Banka, Banja Luka for more 
than 200 clients from across the country 
with strong media coverage. 

Engagement of  the bank was visible 
in more than 50 corporate and social 
responsibility initiatives, actively 
participating in various humanitarian 
projects, sponsorships, and donations such 
as sponsoring the Sarajevo Marketing 
Summit, the first festival ‘Live Stage,’ the 
regional IT conference ‘Tech Cruise,’ 
the project ‘Clean the Earth in One Day 
Tuzla,’ and more. Donations were mainly 
given in support of  health improvement, 
as well as the education and promotion of  
young people.

NLB Group Annual Report 2019   NLB Banka, Prishtina

The bank is the 3rd largest bank in Kosovo 
with a 17.6% market share in total assets. 
It provides a variety of  banking services to 
customers through a broad branch network 
of  35 branches and 71 ATMs.  In its local 
market the bank is the market leader, and 
had the highest growth in 2019. 

The predominant strength of  the bank is 
in providing a full spectrum of  financial 
services to retail and corporate clients, and 
being a market leader in innovations on 
the local banking sector. In 2019, the bank 
was the first bank on the local market to 
introduce the digital wallet mobile phone 
application NLB Pay. The improved 
customers’ experience in using electronic 
banking services resulted in an increased 
number of  e-banking users by 12.7%.

The bank sees the main opportunities 
for the future growth in the areas of  
the corporate segment, development of  
agro segment, cross-selling, and further 
upgrading clients’ experience.

Financial performance

The bank had the best financial year since 
its establishment by realising profit after 
tax in the amount of  EUR 19.5 million 
(2018: EUR 14.8 million), and profit 
before impairments and provisions in the 
amount of  EUR 25.1 million (2018: EUR 
20.6 million). ROE a.t. was 25.1% (2018: 
21.6%), while CIR further improved to 
group-wide lowest 31.9% (2018: 36.4%). 
Total capital ratio strengthened to 16.4% 
(2018: 14.6%). The result was mainly 
driven by the increase of  the business 
volumes. The total assets of  the bank rose 
by 20%, the main factors were the amount 
of  net loans to customers and deposits 
from customers. The NPL ratio was further 
reduced to 1.5% (2018: 2.4%). 

Retail banking

Retail banking recorded growth in gross 
loans (16%) and deposits (13%). The retail 
loan portfolio was dominated by housing 
loans (65% of  gross retail loans), while 
consumer loans occupied 26% of  gross 
retail loans. Growth in gross retail loans 
was recorded, mainly due to the increased 
volume of  housing loans (22% growth). 
The key drivers of  income growth were the 
housing loans. 

The growth in retail was mainly driven 
by several partnership agreements with 
construction and trade companies to 
finance its products. New cards were also 
introduced (Master Debit Card replacing all 
Visa debit products) and new packages that 
increased non-interest income.   

Corporate banking

Corporate banking recorded growth in 
gross loans (14%) and deposits (27%), which 
was mainly due to cross-selling of  products 
through existing corporate clients targeting 
new retail and SME clients as well. The key 
drivers of  income growth were loans for 
fixed assets and overdrafts.

The bank offered fast, safe, and reliable 
execution of  payments, and competitive 
pricing led to an increased number of  
payments contributing to the non-interest 
income growth. Cooperation on the 
Group level resulted in the financing of  the 
construction of  a major locally recognised 
project contributing largely to clean energy 
production from renewable sources. 

79

Macroeconomic 
Snapshot 

In Kosovo, the economic growth 

boosted as well in H2 2019 on 

already solid H1 2019. Private 

consumption, public spending 

and remittances, all contributed 

to a strong growth in 2019. 

GDP (real growth in %)

4.0

3.8

3.6

3.4

2018

2019

2020

Average inflation (in %)

2.7

1.9

1.1

0.3

2018

2019

2020

Unemployment rate (in %)

30.0

26.0

22.0

18.0

2018

2019

2020

Figure 51: GDP growth, 

Inflation, Unemployment

Outlook

The economic momentum 

is anticipated to weaken 

slightly but remained solid as 

momentum in Europe wanes 

and drags on exports. Regional 

political tensions also continue 

to weigh on prospects.

NLB Group Annual Report 2019   80

Contribution 
to NLB Group

Table 21: Key performance indicators of NLB Banka, Prishtina**

in EUR thousands

Key performance indicators

2019

2018

Change YoY

Result b.t.

10%

10%

Net interest 
income

2%

Net non-interest 
income

Net interest income

Net non-interest income

Total costs

Impairments and provisions

Result before tax

Result after tax

Financial position statement indicators

Total assets

Net loans to customers

Gross loans to customers

Deposits from customers 

Equity

Key financial indicators

Total capital ratio

Interest margin*

ROE a.t.

ROA a.t.

CIR

NPL volume

NLB Banka, Prishtina

LTD

NPL ratio (internal def.: NPL/Total loans)

Market share by total assets

31,014

5,774

27,372

5,034

-11,731

-11,801

-3,069

21,988

19,545

-3,792

16,813

14,836

801,085

668,127

540,073

466,854

567,103

493,950

685,385

585,851

84,927

71,786

13.3%

14.7%

0.6%

19.1%

30.8%

31.7%

19.9%

15.7%

14.8%

17.0%

18.3%

16.4%

4.3%

25.1%

2.7%

31.9%

10,939

1.5%

17.6%

78.8%

14.6%

1.8 p.p.

4.4%

-0.1 p.p.

21.6%

2.4%

36.4%

14,362

3.5 p.p.

0.3 p.p.

-4.5 p.p.

-23.8%

2.4%

-0.9 p.p.

16.8%

79.7%

0.8 p.p.

-0.9 p.p.

Figure 52: Contribution to NLB 

Group (result b.t., net interest 

income, net non-interest income)

* 

 Interest margin for 2018 is adjusted to the new methodology (calculation based on number of days in the period).

**   Data on a stand-alone basis as included in the consolidated financial statements of the Group.

19.0%

18.0%

17.0%

17.0%

16.4%
16.2%

16.0%

15.7%

15.0%

17.7%

17.9%

17.6%

16.8%

18.8%

18.3%

17.9%

17.6%

31 Dec 2017

31 Dec 2018

31 Dec 2019

Market share in loans to corporate

Market share by total assets

Market share in deposits from customers

Market share in loans to individuals

Figure 53: 3-year market share evolution

NLB Group Annual Report 2019   81

Awards 

EBRD awarded NLB Banka, Prishtina 
again for its performance under the 
EBRD’s Trade Facilitation Program (TFP) 
as the ‘Most Active Bank in Kosovo.’ 

Mastercard Direct Services awarded NLB 
Banka, Prishtina with the ‘MCDS Market 
Shaker Award’ for launching the NLB 
Pay – a digital wallet and mobile phone 
application that supports all Mastercard 
cards.

Role in society

The Bank has entered into a cooperation 
with educational institutions for the 
admission of  students for internships, as 
well as individual agreements based on 
student requests.  

Additionally, the bank supported 
philanthropic goals including donations 
aimed at welfare, sports, and education. 

NLB Group Annual Report 2019   82

NLB Banka, Podgorica

Retail banking

Retail banking recorded growth in gross 
loans (14%) and deposits (10%). The retail 
loan portfolio was dominated by housing 
loans (54% of  gross retail loans); while 
consumer loans occupied 43% of  gross 
retail loans. Growth in gross retail loans 
was recorded, mainly due to an increase in 
housing loans volume. The key drivers of  
income growth were new loan production 
and payments business. 

The bank implemented the five-minute 
decision-making process in branches or 
via Viber in the case of  a NLB Super Fast 
Cash Loan, a type of  consumer loan that 
proved particularly popular with younger 
Montenegro’s retail borrowers. The 
first cashless branch on the local market 
was opened offering clients a different 
experience in financial management. 

Corporate banking

Corporate banking recorded growth in 
gross loans (12%) and deposits (16%). The 
loan portfolio was dominated by large 
corporates. Growth in gross loans was 
recorded, mainly due to an increase of  
loans to the dominating segment. The key 
drivers of  income growth were expanding 
loans’ volume and a better collection of  
NPLs. 

The bank coordinated the first joint cross-
border financing with NLB for a real-estate 
development project proving the Group’s 
ability to become a key regional banking 
partner.   

The bank is the 3rd largest bank in 
Montenegro, with a 11.9% market share 
in total assets. It provides banking services 
to customers through a branch network 
of  19 branches and 64 ATMs. In its local 
market, the bank is categorised as one of  
the systemically important banks.

The predominant strength of  the bank 
is seen in the segment of  retail housing 
and consumer loans, where the bank is an 
important player on the local market. The 
corporate segment was also given a higher 
client focus through digitalisation. One of  
the most successful retail products launch 
in the year 2019 was the consumer loan 
NLB Super Fast Cash Loan. The bank 
also opened the first ‘cashless’ branch in 
Podgorica.

The main opportunities for the future 
are: the SME segment in tourism, the 
improvement of  customer support 
through new packages in cooperation with 
insurance companies, and the improvement 
of  client experience in all segments through 
innovative product offerings supported by 
modern e-channels and experienced sales 
staff able to advise customers’ decisions. 

Financial performance

The bank realised profit after tax in the 
amount of  EUR 7.6 million (2018: EUR 
10.0 million) and profit before impairments 
and provisions in the amount of  EUR 12.8 
million (2018: EUR 11.5 million). ROE 
a.t. was 11.2% (2018: 14.9%), while CIR 
improved to 51.4% (2018: 51.8%). Total 
capital ratio was 15.0% (2018: 16.2%). The 
result was driven by the double digit growth 
of  the retail loan portfolio being the main 
net interest income driver. The total assets 
of  the bank rose by 12%, mainly due to 
growth in net loans to customers. The NPL 
ratio was further reduced to 4.0% (2018: 
5.2%).

Macroeconomic 
Snapshot 

In Montenegro, the economic 

momentum accelerated in 

the H2 2019. Robust growth 

was supported with a surge in 

fixed investment and a strong 

tourism contribution, whereas 

household spending moderated.

GDP (real growth in %)

5.0

4.0

3.0

2.0

1.0

2018

2019

2020

Average inflation (in %)

3.0

2.0

1.0

0.0

2018

2019

2020

Unemployment rate (in %)

16.0

14.0

12.0

10.0

2018

2019

2020

Figure 54: GDP growth, 

Inflation, Unemployment

Outlook

The economy seems to be 

weakening in 2020 but remain 

solid. The slowdown in private 

consumption should be buffered 

with a recovery in the industrial 

sector, an improving labour 

market and strong tourism.

NLB Group Annual Report 2019   Contribution 
to NLB Group

4%

Result b.t.

6%

Net interest 
income

2%

Net non-interest 
income

NLB Banka, Podgorica

Figure 55: Contribution to NLB 

Group (result b.t., net interest 

income, net non-interest income)

83

Table 22: Key performance indicators of NLB Banka, Podgorica**

in EUR thousands

Key performance indicators

2019

2018

Change YoY

Net interest income

Net non-interest income

Total costs

Impairments and provisions

Result before tax

Result after tax

Financial position statement indicators

Total assets

Net loans to customers

Gross loans to customers

Deposits from customers 

Equity

Key financial indicators

Total capital ratio

Interest margin*

ROE a.t.

ROA a.t.

CIR

NPL volume

NPL ratio (internal def.: NPL/Total loans)

Market share by total assets

LTD

20,276

5,985

18,047

5,771

-13,489

-12,340

-3,808

8,964

7,565

-1,267

10,211

10,033

548,483

489,283

346,299

310,692

359,180

323,914

436,545

391,750

67,532

68,937

12.4%

3.7%

-9.3%

-

-12.2%

-24.6%

12.1%

11.5%

10.9%

11.4%

-2.0%

15.0%

4.3%

11.2%

1.5%

51.4%

18,129

4.0%

11.9%

79.3%

16.2%

-1.3 p.p.

4.1%

0.2 p.p.

14.9%

-3.7 p.p.

2.1%

-0.7 p.p.

51.8%

20,627

-0.4 p.p.

-12.1%

5.2%

-1.2 p.p.

11.1%

79.3%

0.8 p.p.

0.0 p.p.

* 

 Interest margin for 2018 is adjusted to the new methodology (calculation based on number of days in the period).

**   Data on a stand-alone basis as included in the consolidated financial statements of the Group.

18.0%

16.0%

14.0%

12.0%

10.0%

8.0%

6.0%

15.9%

16.0%

11.0%

11.0%

7.1%

11.3%

11.1%

7.6%

16.9%

12.6%

11.9%

8.3%

31 Dec 2017

31 Dec 2018

31 Dec 2019

Market share in loans to corporate

Market share by total assets

Market share in deposits from customers

Market share in loans to individuals

Figure 56: 3-year market share evolution

NLB Group Annual Report 2019   84

Awards 

The bank was awarded as the best bank in 
Montenegro for 2019 by Euromoney due to 
achievements relating to growth,  efficiency, 
and progress on innovation.

Role in society

The bank carries out its socially responsible 
activities through donations approved 
primarily for organisations of  social 
importance, and those registered for 
community assistance and charity work.

In December, the bank held the NLB 
Business Forum, ‘Women in Business; The 
New Value of  the Montenegrin Economy,’ 
which was aimed at boosting an important 
dialogue about women’s entrepreneurship, 
and contributing to creating a more 
favorable environment for its development.

NLB Group Annual Report 2019   NLB Banka, Beograd

The bank is the 16th largest bank in Serbia, 
with a 1.7% market share in total assets 
(data as at 30 September 2019). It provides 
banking services to customers through a 
branch network of  28 branches and 63 
ATMs. 

The predominant strength of  the bank is 
agro business, the segment of  the market 
where it controls 13% (2018: 12.6%) of  the 
market. 

The main opportunities lie in the large 
companies segment, cross-selling, and 
improving client experience, as well as in 
the continuation of  very successful work 
in the agro segment. The local market 
has promising potential, therefore the 
bank focuses on trade finance, a client 
experience upgrade, renewed branch 
formats, improved e- and m-banking 
solutions, factoring, supply chain finance, 
and bankassurance. 

Financial performance

The bank realised profit after tax in the 
amount of  EUR 4.1 million (2018: EUR 
5.2 million) and profit before impairments 
and provisions in the amount of  EUR 5.4 
million (2018: EUR 5.6 million). ROE 
a.t. was 5.9% (2018: 7.9%), while CIR 
increased to 78.3% (2018: 76.2%), and 
total capital ratio increased to 19.5% (2018: 
16.7%). The result was mainly driven by 
the increase of  business volume and the low 
cost of  risk. The total assets of  the bank 
rose by 27%, the main factor was new loan 
production. NPL ratio was further reduced 
to 1.6% (2018: 2.4%). 

Retail banking

Retail banking recorded growth in gross 
loans (29%) and deposits (36%). The retail 
loan portfolio was dominated by consumer 
loans (76% of  gross retail loans), while 
housing loans occupied 22% of  gross retail 
loans. Local currency (RSD) loans occupied 
78% of  the loan portfolio, while deposits 
were mostly (81%) in FX. The interest 
margin in the retail segment is still high, but 
under significant pressure by competitors. 
Growth in gross retail loans was recorded, 
mainly due to very high growth in housing 
loans (72%), with consumer loans strongly 
contributing to increased nominal figures. 
The key drivers of  income growth were 
new loans production and repricing 
initiatives on current accounts. 

To diversify the product mix, the bank 
continued to focus on housing loans 
as a product (increase of  share from 
16.1% to 21.6%), a market segment with 
good prospects, and opportunities for 
cross-selling. 

Corporate banking

Corporate banking recorded growth in 
gross loans (28%) and deposits (16%). EUR 
loans occupied 96% of  the loan portfolio, 
while deposits prevailed (72%) in local 
currency (RSD). Higher demand for FX 
loans is a consequence of  lower nominal 
interest rates, therefore the portion of  RSD 
loans in the new production decreased 
compared to the previous period. Growth 
in gross loans was recorded, mainly due to 
new production of  loans to SMEs. The key 
drivers of  income growth were new loans 
production and guarantees.

85

Macroeconomic 
Snapshot 

In Serbia, the economic 

growth enhanced in H2 2019, 

underpinned with increased 

private consumption and public 

spending, fixed investment and 

an improving business climate.

GDP (real growth in %)

5.0

4.0

3.0

2.0

1.0

2018

2019

2020

Average inflation (in %)

2.2

1.8

1.4

1.0

2018

2019

2020

Unemployment rate (in %)

13.0

11.0

9.0

7.0

5.0

2018

2019

2020

Figure 57: GDP growth, 

Inflation, Unemployment

Outlook

Strong economic growth 

should continue in 2020 as well, 

reinforced by fiscal stimulus 

and record-high FDI inflows, 

consumer spending and a 

rebound in industrial output. 

NLB Group Annual Report 2019   86

Contribution 
to NLB Group

2%

Result b.t.

7%

Net interest 
income

1%

Net non-interest 
income

NLB Banka, Beograd

Figure 58: Contribution to NLB 

Group (result b.t., net interest 

income, net non-interest income)

Table 23: Key performance indicators of NLB Banka, Beograd***

in EUR thousands

Key performance indicators

2019

2018

Change YoY

Net interest income

Net non-interest income

Total costs

Impairments and provisions

Result before tax

Result after tax

Financial position statement indicators

Total assets

Net loans to customers

Gross loans to customers

Deposits from customers 

Equity

Key financial indicators

Total capital ratio

Interest margin*

ROE a.t.

ROA a.t.

CIR

NPL volume

NPL ratio (internal def.: NPL/Total loans)

Market share by total assets**

20,722

4,141

19,764

3,832

-19,471

-17,981

-1,254

4,138

4,142

-377

5,238

5,202

614,268

484,492

412,046

318,792

419,521

327,847

437,268

352,940

72,954

67,686

4.8%

8.1%

-8.3%

-

-21.0%

-20.4%

26.8%

29.3%

28.0%

23.9%

7.8%

19.5%

16.7%

2.8 p.p.

4.0%

5.9%

0.8%

4.9%

7.9%

1.2%

78.3%

76.2%

8,004

1.6%

1.7%

9,884

2.4%

1.5%

-0.9 p.p.

-2.0 p.p.

-0.5 p.p.

2.1 p.p.

-19.0%

-0.9 p.p.

0.2 p.p.

3.9 p.p.

LTD

94.2%

90.3%

* 

 Interest margin for 2018 is adjusted to the new methodology (calculation based on number of days in the period).

**   Data for 2019 as at 30 September 2019.

***  Data on a stand-alone basis as included in the consolidated financial statements of the Group.

2.0%

1.5%

1.5%

1.4%

1.3%

1.0%

1.2%

1.9%

1.5%

1.5%

1.4%

1.9%

1.9%
1.8%
1.7%

31 Dec 2017

31 Dec 2018

31 Dec 2019

Market share in loans to corporate

Market share by total assets

Market share in deposits from customers

Market share in loans to individuals

Figure 59: 3-year market share evolution*

*  Market share data for 2019 as at 30 September 2019.

NLB Group Annual Report 2019   87

The bank was for the second consecutive 
year the market leader in loans to farmers 
subsidised by the Serbian Ministry of  
Agriculture (a 23% share in total new 
production of  such loans in the banking 
sector). 

The bank proved to be a valuable partner 
in the project finance transaction conducted 
on the Group cross-border level.     

Role in society

For the 8th year in a row the bank 
organised the ‘NLB Organic Competition,’ 
a landmark project which recognises and 
awards the best organic production projects, 
and supports environmental protection 
and sustainable development. The bank 
also supported agribusiness by sponsoring 
agricultural events in Serbia. The bank 
continued its program in the NLB Gallery 
started in 2017 within which young artists 
can exhibit. In the domain of  socially 
responsible business, the bank devotes 
special attention to humanitarian actions 
and made several donations to hospitals, 
schools, kindergartens, and others. 

NLB Group Annual Report 2019   88

Chapter 12 

Financial Markets

The segment is focused on the Group’s 

activities on international financial 

markets, including treasury operations. 

In the challenging environment of low 

deposits (one-off item). Increase in banking 
book securities (EUR 338.3 million YoY) 
due to a surplus in liquidity. 

interest rates on financial markets, 

The Group’s ALM

the continuous focus was on prudent 

liquidity reserves management. Wholesale 

funding activities contribute to the 

Group’s funding, and were conducted 

with the aim of achieving diversification 

and fulfilling regulatory requirements. 

The segment includes income generated by 
the liquidity reserves, as well as the surplus 
from fund transfer pricing to other business 
segments in Slovenia. Financial Markets 
in Slovenia recorded a profit before tax 
of  EUR 27.6 million, 15% increase YoY, 
despite negative effect of  EUR -2.4 million 
recorded due to the change in segment 
presentation. 

Net interest income is EUR 2.1 million 
higher YoY, mostly due to higher volumes, 
since the yields on securities decreased YoY.

Higher net non-interest income, EUR 
3.1 million YoY, is mostly due to active 
management of  banking book securities, 
which positively affected the net income 
from financial transactions, mostly in Q1 
2019. 

Increase in balances with the CB (EUR 
469.1 million YoY) due to high inflow of  

The purpose of  the Group ALM process 
is to manage the Group’s balance sheet 
with respect to the interest rate, currency, 
and liquidity risk considering the 
macroeconomic environment and financial 
markets development. Monitoring and 
management of  the Group’s exposure 
to market risk is decentralised. Uniform 
guidelines and limits for each type of  risk 
are set for individual Group members. 
The methodologies are in line with 
regulatory requirements on an individual 
and consolidated level, while reporting to 
the regulator on the consolidated level is 
carried out using a standardised approach. 
Pursuant to the relevant policies, the Group 
members must monitor and manage 
exposure to market risks and report to 
the Bank accordingly. The exposure of  
an individual Group member is regularly 
monitored and reported to the Group Asset 
and liability committee (Group ALCO).

From the interest rate risk perspective, 
the low interest rate environment and 
surplus liquidity position of  the Group 
contributed to further growth of  fixed 
interest rate loans, mostly housing loans, 
and investments in high quality debt 

securities. In terms of  funding, non-banking 
sector deposits continued to increase mostly 
in the form of  sight deposits and savings 
accounts. The Group manages interest rate 
positions and stabilises its interest margin 
by actively adjusting pricing policy, whereas 
for managing interest rate risk exposure the 
Group also uses plain vanilla derivatives 
in line with the Group’s conservative risk 
appetite. Additionally, the exposure to 
interest rate risk has been managed via fund 
transfer pricing and external pricing policy. 
Active profitability management has been 
supported by a highly disciplined deposit 
pricing policy, enabling the response to a 
very competitive loan market all over the 
Group’s strategic markets.

The Group’s FX risk is measured and 
managed with the use of  a combination of  
a sensitivity analysis, VaR, and stress test 
scenarios. 

In terms of  the liquidity risk management, 
each Group member is responsible 
for ensuring adequate liquidity via the 
necessary sources of  funding and their 
appropriate diversification, and for 
managing liquid assets and fulfilling the 
requirements of  regulations governing 
liquidity. 

NLB Group Annual Report 2019   89

Contribution to NLB Group

Highlights:

13%

11%

1%

•  Optimisation of asset management of 

the Bank and the banking subsidiaries. 

•  Well diversified banking book portfolio from 

geographical and asset class perspective.

•  In 2019 Bank issued two Tier 2 

subordinated bonds in aggregate 

amount of EUR 165 million.

46%

liquid assets (% of total assets)

75%

government securities in the 

Group’s banking book portfolio

4.09 years

average maturity of the Group’s 

banking book portfolio

Result b.t.

Net interest 
income

Net non-interest 
income

Financial Markets

Figure 60: Contribution to NLB Group (result b.t., 

net interest income, net non-interest income)

Table 24: Performance of the Financial Markets in Slovenia segment

2019

2018

Change YoY

in EUR million consolidated

Net interest income

Net non-interest income

Total net operating income

Total costs

Result before impairments and provisions

Impairments and provisions

Result before tax

33.6

2.0

35.6

-7.5

28.1

-0.5

27.6

31.4

-1.1

30.3

-6.5

23.8

0.2

24.0

2.1

3.1

5.3

-1.0

4.3

-0.7

3.6

Balances with Central banks

1,044.1

575.0

Banking book securities

3,093.6

2,755.2

469.1

338.3

31 Dec 2019

31 Dec 2018

Change YoY

7%

-

17%

-15%

18%

-

15%

82%

12%

 Interest rate on banking book securities

Wholesale funding*

Interest rate on wholesale funding*

Subordinated liabilities

Interest rate on subordinated liabilities

1.25%

244.1

0.50%

1.03%

161.6

0.50%

210.6

4.03%

-0.22 p.p.

-82.6

-34%

0.00 p.p.

-

-

The segment Financial Markets in Slovenia was in the previous reports shown without Investment Banking, so the results of 

this segment for 2019 are directly comparable to its results from the previous year.

*  Item includes only borrowings, till 30 June 2019 it included also deposits from banks.

NLB Group Annual Report 2019    
90

Liquid assets in total assets

n
o

i
l
l
i

m
R
U
E

6,500

6,000

5,500

5,000

4,500

4,000

3,500

3,000

2,500

2,000

1,500

1,000

500

0

44%

5,495

45%

5,413

58%

57%

1%
9%

17%

15%

2%
13%

13%

16%

44%

5,248

50%

5%

16%

14%

15%

44%

5,346

45%

5,455

50%

53%

1%
13%

19%

16%

1%
13%

20%

13%

41%

5,172

63%

1%
6%

27%

3%

46%
6,488

58%

0%
4%

29%

8%

31 Dec 2013

31 Dec 2014

31 Dec 2015

31 Dec 2016

31 Dec 2017

31 Dec 2018

31 Dec 2019

ECB eligible credit claims

Cash & CB reserves

Placements with banks

Trading book debt securities

Banking book debt securities

Encumbered assets

Figure 61: Evolution of NLB Group liquid assets structure (in EUR million) 

Liquidity reserves management

The Group’s liquidity management focuses 
on ensuring a sufficient level of  liquid assets 
to settle all due liabilities, minimising the 
cost of  maintaining liquidity, optimising the 
structure of  liquidity reserves, ensuring an 
appropriate level of  liquidity for different 
situations and stress scenarios, as well 
as anticipating emergencies and crisis 
conditions and implementing appropriate 
contingency plans.

Liquidity reserves management in the 
Group is decentralised. Each Group 
member is responsible for its own portfolio, 
while Financial Markets in Slovenia 
manages the liquid assets of  the Bank. 

The Group’s liquid assets as at year-end 
were comprised of  a cash equivalent 
(EUR 2,192 million), a debt securities 
portfolio (EUR 3,750 million), and credit 
claims eligible for CB secured funding 
operations (EUR 545 million). The liquid 
assets portfolio represents 46% of  total 
assets corresponding to EUR 6,488 million 
(2018: 41%). A small part of  liquid assets 
(EUR 486 million) was encumbered for 
operational and regulatory purposes. 

Corporate 0% 

Senior 
Unsecured 8% 

Agency 3% 

GGB 4% 

Government
sec. 75% 

Covered
bond 10% 

Slovenia
26% 

SEE 14% 

France 11% 

Germany 6% 

Belgium 5% 

Netherlands 4% 

Luxembourg 3% 

Finland 3 % 

Spain 3% 

Other 
25% 

Figure 62: Banking book portfolio of NLB 

Group by asset class and geographical 

structure as at 31 December 2019

NLB Group Annual Report 2019    
Table 25: Maturity profile of NLB Group’s banking book securities as at 31 December 2019  

91

2020

2021-2022

2023-2024

2025+

Total

in EUR million

402.6

215.6

187.0

394.5

797.1

361.2

178.0

183.2

356.7

717.9

184.8

65.2

119.6

725.4

910.2

539.1

494.0

45.1

781.0

1,320.1

1,487.7

952.8

534.9

2,257.6

3,745.2

Wholesale funding

Wholesale funding activities in the Group 
are conducted with the aim of  achieving 
diversification; improving structural 
liquidity and capital position; and fulfilling 
regulatory requirements. The Bank raised 
EUR 210.6 million (carrying amount) of  
wholesale funding (subordinated Tier 2 
instruments) to strenghten and optimise 
the capital position. Two Group banking 
subsidiaries have, due to their solid liquidity 
position, early prepaid two subordinated 
instruments in a total amount of  EUR 15 
million. 

Domestic securities (the Group strategic markets)

Slovenia

Other SEE

International securities 

Total

Liquidity reserves represent liquid assets 
which are not encumbered and can provide 
funding of  the future core growth.

Banking book debt securities constituted 
58% of  the Group’s liquid assets. The 
purpose of  the banking book securities is 
to provide liquidity, along with stabilisation 
of  the interest margin, and interest rate 
risk management. When managing the 
portfolio, the Group uses conservative 
principles, particularly with respect to the 
portfolio’s structure in terms of  asset classes. 

The portfolio is well diversified from the 
geographical and asset class perspective, 
while the prudent tenors of  the investments 
also reflect the conservative risk appetite of  
the Group.

The average maturity of  banking book 
securities was approximately 4.09 years in 
2019 (4.15 years in 2018).

The average yield on the Group’s securities 
was 1.2% (1.4% in 2018).

NLB Group Annual Report 2019   92

Chapter 13 

Non-Core Members

The Non-Core Members segment includes 

the operations of non-core Group 

members and the non-core part of the 

Bank’s portfolio, which consists of non-

performing loans to foreign clients and 

a limited number of remaining Bank’s 

equity participations, which are to be 

terminated. The main objective in the 

Non-Core segment remains a rigorous 

wind-down of all non-core portfolios and 

the consequent reduction of costs. The 

implementation of the wind-down has 

been pursued with a variety of measures, 

including the sales of portfolios, sales 

and negative effect of  transfer of  NLB 
Srbija and NLB Crna Gora from Strategic 
Foreign Markets (EUR 1.4 million). 

A substantial decrease in total assets of  the 
segment YoY (EUR 94.2 million, of  which 
EUR 32.1 million due to the change in 
segment presentation), which is in line with 
the divestment strategy of  the Non-Core 
segment.

The wind-down of  the Non-Core segment 
in 2019 included:

of individual assets, the collection or 

•  A reduction of  the Bank’s loan exposure 

restructuring of individual assets, and 

with foreign clients

active management of real-estate assets.

The segment recorded EUR 3.5 million 
decrease of  net operating income, which 
included a transfer of  the NLB non-core 
part to Corporate and Investment Banking 
segment (approximately EUR -3.3 million) 
and a transfer of  NLB Srbija and NLB 
Crna Gora from Strategic Foreign Markets 
(EUR 1.3 million); effect on net non-interest 
income from contractual penalty (EUR 1.3 
million) in Q1 2019.

Decrease in total costs, EUR 4.3 million 
YoY, was realized primarly due to positive 
effect of  divestment of  non-strategic Group 
members and a transfer of  NLB non-core 
part to Corporate and Investment Banking 
segment (approximately EUR 4.4 million) 

•  Divestment of  non-core Group members

•  Sale of  the Bank’s equity participations

•  Active management of  real-estate assets

Reduction of the Bank’s credit 

business with foreign clients

Non-core loan exposures decreased in 
line with the planned dynamic. The bank 
resolved several significant exposures in 
BiH, Croatia, Montenegro, Italy, and Czech 
Republic, thus contributing to NPL and 
other off-balance wind-down process with a 
positive effect on P&L.

Highlights:

•  Positive contribution to the Bank’s 

results and resolving NPL or the 

off-balance sheet level.

•  A decrease in total costs, which were 

reduced by as much as 23% YoY to the level 

of EUR 14.0 million (2018: EUR 18.2 million).

•  Some significant client exposures in different 

countries in the region were resolved.

Divestment of non-core Group members

Non-core Group members operating 
in leasing, factoring/trade finance and 
real-estate are in the process of  being 
wound-down, with new business being 
suspended in all of  them. The decrease 
of  the cumulative non-core subsidiaries’ 
portfolio remains ongoing through regular 
repayments and collection measures. 
During 2015 – 2019 a liquidation process 
was initiated in almost all non-core 
subsidiaries. The liquidation process 
has been running with thoughtful cost 
management and well established collection 
procedures leading to a successful divesture 
in 2019 of  several non-core subsidiaries 
such as Prospera Plus d.o.o., Ljubljana – v 
likvidaciji, NLB InterFinanz Praha s.r.o. 
Praha v likvidaci and CBSinvest d.o.o., 
Sarajevo.

Sale of NLB’s equity participations 

The Bank has continued divesting its 
non-core equity participations, and 
consequently, by the end of  the year the 
overall asset volume of  equity participations 
is at EUR 0.31 million (2018: EUR 0.99 
million). 

NLB Group Annual Report 2019   Table 26: Results of the Non-Core Members segment  

in EUR million consolidated

Over

93

Net interest income

Net non-interest income

Total net operating income

Total costs

Result before impairments and provisions

Impairments and provisions

Result before tax

Segment assets

Net loans to customers

Gross loans to customers

Investment property and property & equipment 
received for repayment of loans

Other assets

Deposits from customers

Non-performing loans (gross)

Cost of risk (in bps)

CIR

EUR 151.4 million

reduction of gross loans to 

foreign clients in 2019

Over 

EUR 30.62 million 

the total sales value of real-estate 

transactions executed or supported 

by the real-estate team in 2019

-71%

59%

-24%

23%

19%

-

-

-36%

-58%

-52%

10%

-23%

-

2019

2018

Change YoY

2.7

8.2

11.0

-14.0

-3.0

-0.1

-3.1

9.3

5.2

14.5

-18.2

-3.7

11.9

8.2

-6.6

3.0

-3.5

4.3

0.7

-12.0

-11.3

31 Dec 2019 31 Dec 2018

Change YoY

263.7

160.9

288.6

68.5

34.3

9.6

-94.2

-93.5

-151.4

7.0

-7.8

-9.6

169.5

67.4

137.2

75.6

26.5

0.0

93.6

2019

-218

179.7

-86.1

-48%

2018

-705

Change YoY

487

127.2%

125.5%

1.7 p.p.

Due to the new methodology, the results of this segment for 2019 are not directly comparable to its results from the previous year. 

Active management of real-estate assets 

The divestment process of  still remaining 
NPL exposures at the Bank or at the non-
core subsidiaries’ level is being facilitated 
through a specialised team for repossessing, 
managing, and divesting collateral 
real-estate. Real-estate expertise and 
services are offered to the Group members 
assisting them in implementation of  the 
most  efficient divestment manner of  the 
remaining non-performing portfolio or the 
repossession of  the collateral real-estates. 

The main task of  this management team 
is to ensure value-preserving strategies for 
the management of  real-estate, respectively 
the collateral value of  NPL claims by 
either temporarily repossessing real-estate 
or ensuring a value-preserving divestment 
process of  the real-estate or a claim. 
From 2015 to 2019, the team executed or 
supported real-estate transactions with a 
total sales value of  over EUR 154.2 million, 
and directly or indirectly contributed to a 
EUR 471.18 million of  NPL reduction, 
including EUR 63.23 million in 2019 alone. 

NLB Group Annual Report 2019    
94

Chapter 14 

Processing Operations 
and IT

Processing operations

By ensuring high quality services and 

support to the Group’s operations, the 

Bank is regarded as the most trusted 

payment and cash supply service provider 

in Slovenia. Facing higher/emerging 

customer demands and a rapidly changing 

environment, the Group is constantly 

challenged to retain its role and current 

market position in this area in the future.

Payment processing

The Group retained its role as an important 
player on the payments market not only 
in Slovenia, but also in the Group’s home 
region – a region where the Group is 
present with banking subsidiaries. The total 
number of  payment transactions exceeded 
156 million, which in terms of  total value 
means more than EUR 284 billion.  

In terms of  fees from payments and cash 
operations, the Group gained more than 
EUR 55 million. 

The competition on the payments market 
is continuously increasing, simultaneously 
users of  payment services require more 
and more flexibility from their providers. 
Therefore, provision of  a positive user 
experience stays on the top of  the list of  
the Bank’s priorities. Accordingly, the Bank 
successfully introduced instant payments, 

i.e., payments which are executed in only 
few seconds. At the same time, the Bank 
also adhered to the Slovenian instant 
payments scheme called ‘Flik,’ as it is 
expected that instant payments will soon 
become the prevailing payment instrument. 

The Bank also improved user experience 
in the area of  international payments, as 
the Global Payments Innovation (GPI) 
service was introduced that enables 
higher transparency of  costs, faster 
payment execution, and easier tracking of  
international payment transactions. 

Special attention was also dedicated to the 
security of  electronic and mobile payments 
and their respective payments processing. 
With fulfilment of  PSD2 requirements, 
an important step forward was made in 
the direction of  even more efficient fraud 
prevention, and provision of  the higher 
protection of  payments users.    

With all mentioned activities, the Bank 
is strengthening its role as a reliable and 
trustworthy provider of  payments services. 
This is also confirmed in its high market 
share, which the Bank has successfully 
retained in recent years. 

Cash supply and processing services

Cash services are an important part of  the 
Bank’s product line which aims to satisfy 
customers’ needs. The Bank is successfully 
pursuing the goal of  standardisation and 
unification of  services on the Group level, 
which is one of  the key tasks in the future 
as well. On all markets where the Group is 
present, cash supply services are provided 
with their own capacities for the needs 
of  the Group. However, on two markets 
(Slovenia and North Macedonia) all-round 
cash supply services for several other 
commercial banks are performed. In the 
home region, the Group banks provide 
cash supply services for 873 bank branches 
and 1,272 ATMs in total, including the 
Group banks and other banks branches and 
ATMs.

Know-how, own application support 
for cash supply operations, and high-
performance technology enables the Group 
to further automate operations, especially 
in the countries with the highest volumes 
of  such business (Slovenia and North 
Macedonia).

One of  the most important goals in the 
recent period is to ensure a high level of  
ATM network performance, establishing 
even better control over ATMs’ operations, 
and the systematic reduction of  errors.

NLB Group Annual Report 2019   95

Information Technology

Highlights:

The Group continues to provide its 

•  The availability of the information systems 

clients with sustainable and satisfactory 

is at an extraordinary high level (99.93%). 

services supported through highly 

reliable and secure technology platforms. 

•  The Bank is introducing key new platforms 

The Bank is very actively pursuing a 

from world-leading providers in digital 

technology transformation programme, 

banking, integration, and data management.

where two new large platforms 

were introduced in 2019. The Group 

•  Cyber security capabilities are continuously 

is actively managing centralisation 

monitored and strengthened to 

activities of regional governance, and 

provide safe and robust services.

is pursuing gradual standardisation 

of applications and infrastructure.

IT infrastructure and reliability 

IT performance is monitored through a 
set of  relevant indicators that are linked 
to the Balanced Scorecard (BSC) system. 
The indicators show the high performance 
of  IT operations and successful risk 
management in this area. The availability 
of  the information system is at an very high 
level of  99.93% (2018: 99.90%), and the 
share of  unplanned interruptions is very 
low, 0.02% (2018: 0.04%). In 2019, the 
number of  days without system/service 
interruptions were at 83% (2018: 81%). 
With users of  the information system, 
harmonised Service Level Agreements 
(SLA) are in place, which the Bank 
managed to fulfill in a very high proportion. 
The Group is constantly striving to 
improve IT processes to maintain at least 
the 3rd maturity level (COBIT). High IT 
operational performance is also recorded in 
the Group members.

Main IT initiatives

The main focus of  the year has been 
oriented at the implementation and delivery 
of  new technological platforms that will 
enhance customer insight capabilities and 
foster a greater level of  their engagement 
through a smart digital channels approach. 
The first deliverables on digital banking 
and integration platforms are already in 
production, thus proving their operational 
capabilities and improvements of  

development velocity. New platforms are 
centralising channel management which 
holistically supports banks implementation 
of  the PSD2 initiative, and will enable 
further pursuit of  innovative solutions. The 
Bank has also achieved several milestones in 
the implementation of  a group wide Data 
Management platform which encompasses 
an enterprise data warehouse, Big Data, 
advanced analytics, risk management 
analytics, profitability, data governance, and 
consolidated regulatory reporting.

In addition to the transformation 
initiative, the Bank has further optimised 
the automated decision-making for loan 
origination by small enterprises, and the 
improved efficiency of  collections that has 
newly developed automation of  set-off 
clauses. Efficient corporate relationship 
management has been improved with 
a comprehensive relationship overview. 
Important digitalisation efforts have been 
achieved in the supply chain finance 
platform that is already gaining traction 
with corporate clients.

Successful implementation of  testing 
automation not only improves the quality of  
the software, but also provides an important 
milestone towards achieving continuous 
development and testing processes. Internal 
efficiencies have been achieved with a new 
document management solution and digital 
support for meeting management. The 
Bank has also launched a new HR solution 

24.6% 

Payment services

market share by 

the Bank

2,145

Total cash points 

supplied by the Group

873

Bank branches

supplied by the 

Group

1,272

ATMs supplied by

the Group

NLB Group Annual Report 2019    
All employees in the Group are also being 
continually educated about the importance 
of  information/cyber security, as well social 
engineering techniques. The Group banks 
are providing employees and customers 
with security notifications, especially for 
the occurrence of  threats in the (global) 
environment with potential impact on 
the banks’ IT systems, services, products, 
and customers. The Bank is also testing 
the awareness of  its employees with social 
engineering attack simulations.

96

to facilitate the increase of  employee 
engagement and supports their training 
and acquisition of  new competences. 
The introduction of  this modern project 
portfolio management tool is increasing the 
efficiency of  transformation and project 
management.

The Group is also setting strong 
expectations for improving business outputs 
by launching a Robotic Process Automation 
(RPA) pilot. The technology overhaul 
is also well underway in the Group’s 
subsidiary banks. In 2019, standardised 
interfaces to Core banking systems of  
several Group’s subsidiary banks were 
successfully implemented – which improves 
the integration capabilities for any group-
wide application roll-out. The Group has 
further expanded the scope of  the Group 
Competence Centre to five additional areas, 
and has invested in the standardisation of  
several larger elements of  infrastructure.

In the coming years, the Bank will continue 
investing in newly adopted technologies to 
support the business strategy, and to achieve 
superior client experience in terms of  
quality, innovation, reliability, and security. 

Cyber security 

The Group is giving special interest 
to cyber security, and consequently 
assuring confidentiality, integrity, and the 
availability of  data, information, and IT 
systems that support banking services and 
products for customers. Cyber security 
in the Group is constantly tested and 
upgraded by applications, network and 
IT infrastructure security assessments, 
independent reviews, and penetration 
testing. Cyber security is regularly discussed 
at the Bank’s Information Security Steering 
Committee, Operational Risk Committee, 
and Management Board meetings. In 2019, 
the Security Operations Centre (SOC) was 
enhanced using an external expert forensic 
service for incident handling and response, 
threat intelligence, and emergency response. 
Additional resources were recruited in the 
area of  cyber security. Several vulnerability 
mitigation actions were successfully 
complemented and corresponding 
protective measures implemented in order 
to raise the overall level on cyber security 
resilience.  

23.4%

14.4%

24.1%

18.8%

8.6%

NLB Banka,
Beograd

NLB Banka,
Sarajevo

NLB Banka,
Podgorica

NLB Banka,
Prishtina

NLB Banka,
Banja Luka

NLB Banka,
Skopje

NLB

41.8%

46.0%

% of digital users

Figure 63: Digital penetration per Group’s subsidiary banks

NLB Group Annual Report 2019   98

Chapter 15 

Risk Management

Highlights:

•  The negative cost of risk in the last three 

years, due to favourable macroeconomic 

conditions, prudent credit policy principles, 

and proactive NPL management.

•  The positive asset quality trend continued. 

The Group reached strategic healthy growth 

in the retail portfolio, which increased 

by 20.5 p.p. in the last three years.

Self-funded strong liquidity and a solid 

capital position continued in 2019, 

demonstrating the Group’s financial 

resilience. Efficient managing of risks 

and capital is crucial for the Group to 

sustain long-term profitable operations. 

A robust risk management framework 

is comprehensively integrated into 

decision-making, steering, and mitigation 

processes within the Group, with the aim 

of proactively supporting its business 

operations. Risk management in the 

Group is in charge of managing, assessing, 

and monitoring risks within the Bank 

as the main entity in Slovenia, and the 

competence centre for six banking 

subsidiaries. Furthermore, it is also 

responsible for several ancillary services 

companies and non-core subsidiaries 

which are in a controlled wind-down. 

The Group’s credit portfolio quality 
remained very solid and improved further 
with a stable rating structure and portfolio 
diversification. The Group experienced 
healthy lending growth and the negative cost 
of  risk, resulting from stable macroeconomic 
environment, prudent new financing, and 
active management of  NPLs. The stock of  
NPE volume further decreased, as a result 
of  successful restructuring of  some major 
exposures and the recovery of  NPLs, and 
closely approached the average EU banking 
level (44.6% for Q3 2019). In addition, the 
coverage ratio remains high above the EU 
average, enabling further NPE reduction 
without significant influence on the cost 
of  risk in the years ahead. Positive trends 
have been recorded in almost the whole 
SEE region, even though economic growth 
slowed slightly – that said, it still remained 
relatively high, including further increased 
emerging uncertainties in the international 
environment.

In the continued negative interest rate 
environment in 2019, the Group faced 
growing excess liquidity, whereby significant 
attention was put into the structure and 
concentration of  liquidity reserves by 
incorporating early warning systems, while 
keeping in mind the potential adverse 
negative market movements. Excess liquidity 
and market demand for fixed interest rate 
products resulted in moderately increased 
interest rate risk exposure, which stayed 

within the risk appetite tolerance toward 
this risk. Moreover the Group’s capital and 
liquidity position remained strong in both 
the Group and subsidiary bank levels.

Risk management principles

The Bank is, as a systemic bank, involved in 
the Single Supervisory Mechanism, whereby 
the supervision is under the jurisdiction of  
the Joint Supervisory Team of  the ECB 
and the BoS. ECB regulations are followed 
by all Group members, where the Group 
subsidiaries operating outside Slovenia are 
compliant with the rules set by the local 
regulators. Across the Group, assessments 
are made and risks managed in the Group in 
a uniform manner, and take into account the 
specifics of  the markets in which individual 
Group members operate in line with the 
Group’s risk management standards.

The business and operating environment, 
relevant for the Group operations is 
changing, with trends such as changing 
customer behaviour, emerging new 
technologies and competitors, and increasing 
new regulatory requirements. It should be 
noted that risk management is continuously 
adapting with the aim of  detecting and 
managing new potential emerging risks.

The Group puts great emphasis on the risk 
culture and awareness across the entire 
Group. The main risk principles are set 

NLB Group Annual Report 2019   99

3.50% 3.50%

3.25%

2.75%

2017

2018

2019

2020

Figure 64: NLB Group’s Pillar 2 

Requirement evolution 

forth by the Group’s Risk Appetite and 
Risk Strategy, designed in accordance with 
business strategy. Special focus is placed 
on the inclusion of  risk analysis into the 
decision-making process at strategic and 
operating levels, diversification to avoid large 
concentration, optimal capital usage and 
allocation, appropriate risk-adjusted pricing, 
and overall compliance with internal rules 
and regulations.

Risk management focuses on managing and 
mitigating risks in line with the Group’s Risk 
Appetite and Risk Strategy, representing the 
foundation of  the Group’s Risk management 
framework. Within these frameworks, the 
Group monitors a range of  risk metrics in 
order to assure the Group’s risk profile is 
in line with its Risk Appetite. In addition, 
the Group is constantly enhancing its risk 
management system, where consistent 
incorporation of  ICAAP, ILAAP, Recovery 
plan, and other internal stress-testing 
capabilities into the risk management system 
is essential. Moreover, the Group puts 
great emphasis on their integration into the 
overall risk management system in order 
to assure proactive support for informed 
decision-making.

Proactive risk management in 2019

The MREL requirement for the Group is 
based on the Multiple Point of  Entry (MPE) 
approach. It is set as the percentage of  
TLOF at the sub-consolidated level of  the 
NLB Resolution Group (the Bank and non-
core part of  the Group). On 17 May, the 
Bank received a decision by the BoS relating 
to the MREL requirement, which is 17.93% 
of  TLOF at the sub-consolidated level of  
the NLB Resolution Group. The transition 
period to reach the MREL requirement 
is until 30 June 2023, and from that date 
onwards it is required to be met at all times. 
The Group made the implementation 
of  MREL requirement as part of  its risk 
appetite and the MREL requirement is 
regularly monitored. 

One of  the key aims of  Risk Management 
is to preserve a prudent level of  the Group’s 
capital position. The Group monitors its 
capital position at the Group and individual 
subsidiary bank level in accordance with 
the Risk Appetite, also incorporating the 
established ICAAP process under normal 
and stressed conditions. As at 31 December, 
the Group had a very solid capital position 
and total capital ratio of  16.3%, which 
does not yet include EUR 120 million of  
Tier 2 capital, which the Group successfully 
issued on international capital markets on 
19 November 2019.17 The CET1 ratio, 
representing the capital of  highest quality, 
stood at 15.8%, which is above the EU 
average as published by the EBA (14.4% 
for Q3 2019). As at 31 December 2019, 
the Group had already met the fully-
loaded regulatory requirements applicable 
in the year 2020 (including new SREP 
requirement). Moreover, enhanced overall 
corporate governance led to a lower Pillar 
2 Requirement (P2R) in the last two years, 
which decreased from 3.5% in 2018 to 
2.75% applicable in 2020, while Pillar 2 
Guidance remains at low level of  1% both 
in 2019 and 2020.

Maintaining a solid level and structure of  
liquidity represents the next very important 
risk target. The Group holds a very 
strong liquidity position at the Group and 
individual subsidiary bank levels, which are 
well above the risk appetite with the LCR 
of  325% and the unencumbered eligible 
reserves in the amount of  EUR 6,002 
million. Even in the event the stress scenario 
would be realised, the Group has sufficiently 
high liquidity reserves in place in the form 
of  placements at the ECB, prime debt 
securities, and money market placements. 
The main funding base of  the Group at the 
Group and individual subsidiary bank levels 
predominately entails customer deposits, 
namely in the retail segment, representing 
a very stable and constantly growing base. 

17. For further developments see chapter Events after the 

end of the 2019 financial year.

NLB Group Annual Report 2019   100

A very comfortable level of  LTD at 65.5% 
gives the Group the potential for further 
customer loan placements. The Group was 
included in the 2019 ECB Liquidity stress 
test exercise. The final results of  the stress 
test showed that even in a very unfavourable 
(extreme) scenario, defined by the ECB, the 
Group held sufficient liquidity reserves.

Preserving a high credit portfolio quality 
represents the most important key aim, with 
a focus on the quality of  new placements 
leading to a diversified portfolio of  
customers. Great emphasis is also placed 
on intensive and proactive handling of  
problematic customers, changes in the credit 
process, and the early warning system for 
detecting an increased credit risk at a very 
early stage. The restructuring approaches 
are focused on the early detection of  
clients with potential financial difficulties 
and their proactive treatment. Moreover, 
the Group is constantly developing a wide 
range of  advanced approaches supported by 
mathematical and statistical models in the 
area of  credit risk assessment in line with 
best banking practises to further enhance 
the existing risk management tools, while at 
the same time enabling faster responsiveness 
towards clients. 

The Group’s lending strategy focuses on its 
core markets of  retail, SME, and selected 
corporate business activities. On the 
Slovenian market, the focus is on providing 
appropriate solutions for retail, medium-

400%

350%

300%

250%

200%

150%

100%

3 1  D e c 2 0 1 8

3 1 Ja n 2 0 1 9

2 8 F e b 2 0 1 9

3 1  M ar 2 0 1 9

3 0  A

p r 2 0 1 9
3 1  M a y 2 0 1 9

3 0 J u n 2 0 1 9

3 1 J ul 2 0 1 9
3 1  A

u g 2 0 1 9
3 0 S e p 2 0 1 9

3 1  O ct 2 0 1 9

3 0  N

o v 2 0 1 9
3 1  D e c 2 0 1 9

Figure 65: NLB Group’s LCR

sized, and small enterprise segments. 
Moreover, on the corporate segment the 
Bank established cooperation with selected 
corporate clients (through different types 
of  lending or investments instruments). 
All other banking members in the SEE 
region, where the Group is present, are 
universal banks mainly focused on the retail 
and medium-sized and small enterprises 
segments. Their primary goal is to provide 
comprehensive services to clients by taking 
into account prudent risk management 
principles. The current structure of  credit 
portfolio (gross loans) consists of  41% of  
retail clients, 19% of  large corporate clients, 
20% of  SMEs and micro companies, while 
the remainder of  the portfolio consists of  
other liquid assets. In comparison with the 
previous year, the credit portfolio structure 
has changed in favour of  retail loans. There 
is no large concentration in any specific 
industry or client segment. 

The majority of  the Group’s loan portfolio 
is classified as Stage 1 (91.4%), a relatively 
small portion as Stage 2 (4.8%), and Stage 
3 (3.6%). Loans in stages from 1 to 3 are 
booked at an amortised cost, while the 
remaining minor part (0.3%) represents 
fair value loans through P&L (FVPL). 
The portfolio quality was very stable 
with increasing Stage 1 exposures and a 
reduction of  NPL loans, which are below 
the Slovenian average. The high percentage 
of  Stage 1 loan portfolio is the result of  a 
cautious lending policy, while the volume of  
Stage 2 loans is quite limited, this decrease 
occurred due to the positive resolving of  
exposures in this stage.

The Group is actively present on the market 
in the SEE region, financing existing and 
new creditworthy clients. The successful 
deleveraging of  companies and new 
investment projects in Slovenia have had a 

Institutions 3%

Highest quality

Default

State 17%

SME 20%

57

58

61 61

63

%
n

I

Mortgages
21%

Corporates 
19%

Consumer 
20%

23

25

18

28

30

6

5

5

4

3

19

14

9

7

4

A

B

C

D and E (NPLs)

31 Dec 2015

31 Dec 2016

31 Dec 2017

31 Dec 2018

31 Dec 2019

Gross exposures include also reserves at CBs and demand deposits at banks.

Figure 66: NLB Group structure of the credit portfolio (gross loans and advances) by segment and by rating 

NLB Group Annual Report 2019    
101

An important Group strength is the NPL 
coverage ratio 1, which remains high at 
89.2%. Furthermore, the Group’s NPL 
coverage ratio 2 stands at 65.0%, which is 
well above the EU average as published by 
the EBA (44.6% for Q3 2019). As such, it 
enables a further reduction in NPLs without 
significantly influencing the cost of  risk in 
the coming years. Moreover, it proves that 
past reduction was done on average without 
a negative impact to the profit and loss 
account.

Regarding market risks, the Group pursues 
a low risk appetite for market risk in the 
trading book. The exposure to trading 
(according to the CRR) is only allowed to 
be carried by the parent Bank as the main 
entity of  the Group, and is very limited. 
The Bank maintains a small trading 
portfolio, mainly to monitor market signals 
in the global markets. As such, it does not 
constitute a material risk to the Group’s 
operations and its tolerance for interest rate 
and credit spread risk is very low.

The Group carries its main business 
activities in euros, and the subsidiary banks, 
in addition to their domestic currencies, 
also operate in euros, which is the reporting 
currency of  the Group. The Group’s net 
open FX position from transactional risk 
is low, and at less than 2% of  capital. 
Regarding structural FX positions on a 
consolidated level, assets and liabilities held 
in foreign operations are converted into 
euro currency at the closing FX rate on the 
balance sheet date. FX differences of  non-
euro assets and liabilities are recognised 
in the other comprehensive income, and 
therefore affect shareholder’s equity and 
CET1 capital. 

86.7%

1,131,026

6.4% 6.4%

0.5%

91.4%

4.8% 3.6%

0.3%

-106,874

-23,134

-224,698

31 Dec 2018

31 Dec 2018 – 31 Dec 2019

31 Dec 2019

Stage 1

Stage 2

Stage 3

FVTPL

Figure 67: NLB Group loan portfolio (valued at amortized cost) by stages 

positive influence on the approval of  new 
loans, but nevertheless lending growth in 
the corporate segment remained relatively 
moderate. In the retail segment, especially 
in the consumer loan segment, positive 
trends were recorded throughout the region. 
The low unemployment rate and relatively 
high wage growth reflected in the increased 
household consumption alongside with the 
increasing residential real-estate prices. 

The Group strives to ensure the best 
possible collateral for long-term loans, 
namely mortgages in most cases. Thus, the 
real-estate mortgage is the most frequent 
form of  loan collateral of  corporate and 
retail clients. In corporate loans, it is 
followed by government and corporate 
guarantees. In retail loans, the other most 
frequent loan collateral types are insurance 
companies and guarantors.

In November 2019, BoS adopted the 
Regulation on macroprudential restrictions 
on household lending, which introduced 
a binding macro-prudential measure in 
the area of  retail lending by determining 
the maximum disposable amount of  
consumer or housing loans in relation to 
the borrower’s income (DSTI), related 
limitation on consumer loan’s maturity, and 
the maximum level of  derogations referring 
to these limitations on a single bank level. 
The new regulation may have a negative 
impact on the demand for retail lending 
products in Slovenia, namely in segment of  
long-term consumer loans.

Efforts led to cumulatively very low new 
NPL formation in the amount of  EUR 
55.8 million, which represents 0.6% of  
the total portfolio. In addition, a stable 
macroeconomic environment across the 
region resulted in the negative cost of  
risk, whose evolution during the year was 
otherwise very stable and below mid-term 
strategic orientations. 

A strong focus on further reduction of  
NPLs on the Group level remained in 2019. 
Precisely set targets in the Group’s NPL 
Strategy, an active workout and positive 
macroeconomic trends supported a further 
substantial reduction in the volume of  
the non-performing portfolio. The active 
approach to NPL management gives strong 
emphasis on restructuring, and use of  other 
NPL management tools such as foreclosure 
of  collateral, the sale of  claims, and pledged 
assets. The existing non-performing credit 
portfolio stock in the Group was reduced 
from EUR 622 million to EUR 375 
million YoY, and the reduction exceeded 
the set targets. The combined result of  all 
of  the effects resulted in a lower share of  
NPLs from 6.9% to 3.8% YoY, while the 
internationally more comparable NPE ratio 
based on the EBA methodology dropped 
from 4.7% to 2.7% YoY. In addition, the 
Group’s indicator Gross NPL ratio, defined 
by EBA, decreased to 4.6%, and thus moved 
below the regulatory defined threshold for 
establishment of  a NPL strategy framework. 

NLB Group Annual Report 2019   102

The Group’s exposure to interest rate risk is 
moderate and arises mainly from banking 
book positions. In the last three years, the 
Group recorded the growth of  fixed interest 
rate loans and the long-term banking 
book securities on the assets side, and the 
transformation of  deposits from term to 
sight as a result of  the low interest rate 
environment and excessive liquidity.

The Group manages interest rate positions 
and stabilises its interest rate margin 
primarily with the pricing policy and fund 
transfer pricing policy. An important part 
of  the interest rate risk management is 
presented by the banking book securities 
portfolio, whose purpose is to maintain 
adequate liquidity reserves, and at the same 
time it also contributes to the stability of  the 
interest rate margin. In addition, for interest 
rate risk management, the Group also uses 
plain vanilla derivative financial instruments 
such as interest rate swaps, overnight index 
swaps, cross currency swaps, and forward 
rate agreements.

The net interest income sensitivity of  the 
Group would amount to EUR 15.4 million 
if  market interest rates increase by 50 bps, 
whereas if  they decreased, the exposure 
would be lower due to zero floor clauses 
included in the loan contracts (EUR 14.7 
million). From an EVE perspective, the 
capital sensitivity of  200 bps equals 6.1% 
of  the Group’s capital.

In the area of  operational risk 
management, where the Group has 
established a robust operational risk 
culture, the main qualitative activities 
refer to the reporting of  loss events 
and identification, assessment, and the 
management of  operational risks. On this 
basis, constant improvement of  control 
activities, processes, and/or organisation is 
performed. In 2019, additional efforts were 
made with regard to proactive mitigation, 
prevention, and minimisation of  potential 
damage in the future. Special attention 
was dedicated to the stress-testing system, 

4,000

3,500

3,000

2,500

2,000

1,500

1,000

500

0

89.2%

76.1%

77.5%

77.1%

69.7%

68.7%

72.2%

3,684

59.3%

2,798

2,623

28.2%

25.6%

25.1%

1,896

19.3%

1,299

13.8%

844

9.2%

622

6.9%

31 Dec
2012

31 Dec
2013

31 Dec
2014

31 Dec
2015

31 Dec
2016

31 Dec
2017

31 Dec
2018

NPL coverage ratio 1

NPL ratio*

NPLs

*  By internal definition.

Figure 68: NLB Group NPL, NPL ratio and Coverage ratio

90

80

70

60

50

40

30

20

10

0

375
3.8%
31 Dec
2019

89%

72%

63%

76%

65%

78%

77%

62%

65%

65%

2015

2016

2017

2018

2019

NPL coverage ratio 1 (the coverage of
the gross NPL portfolio with loan loss
allowances on the entire loan portfolio

NPL coverage ratio 2 (the coverage of
the gross NPL portfolio with loan loss
allowances on the NPL portfolio)

Figure 69: NLB Group Coverage ratio and NPL Coverage ratio 

-7.02% -7.21%

-7.19%

-5.46%

-6.09%

31 Dec
2018

31 Mar
2019

31 Jun
2019

31 Sep
2019

31 Dec
2019

Figure 70: NLB Group’s EVE evolution 

NLB Group Annual Report 2019   103

325% 

The Group LCR

65%

The Group NPL Coverage ratio

-20 bps  

The Group Cost of Risk was negative

based on a scenario analysis referring to 
the potential high severity, low frequency 
events, and modelling data on loss events. 
Furthermore, key risk indicators, servicing 
as an early warning system for the broader 
field of  operational risks (such as HR, 
processes, systems, and external conditions) 
were additionally enhanced. Their upgrade 
facilitates more detailed information for the 
more effective planning of  measures and 
operational risk management, improves 
the existing internal controls, and enables 
reacting on time when necessary.

In addition, the Group was also diligently 
managing other, non-financial risks, 
referring to the Group’s business model or 
arising from other external circumstances, 
within the established ICAAP process. The 
uniform stress testing programme, which 
includes internally-developed models, 
stress scenarios, and sensitivity analysis, 
was further enhanced. Such stress testing 
framework is the subject of  a regular 
internal validation cycle and related 
procedures where substantial progress in 
2019 was made. The goal of  the Group 
is to have a strong validation governance 
process and controls over applied selected 
risk approaches and internal models.

Further information on risk management 
is available in the Note 6.0 to the Audited 
Annual Financial Statements and Pillar 3 
Disclosures. 

NLB Group Annual Report 2019    
104

Chapter 16 

Human Resources

HR drive improvements and innovative 

On a path toward more 

practices to enable the best possible 

efficient organisation

employee engagement and strong 

business results. The Group sees 

investments in its employees as a key 

change enabler. Acting as a strategic 

partner to the business, HR has been 

focusing on the need for organisational 

and cultural development. In 2019, all 

employees were involved in targeted 

development, with the focus mainly on 

management and sales profiles, lean 

processes, social learning activities, 

and implementation of practices to 

enhance employee efficiency. The 

Group believes that investments 

in its employees are crucial for the 

successful introduction of changes.

In the past few years, the Group made 
substantial progress in improving its HR 
management function by implementing 
performance management, promotional 
schemes, remuneration schemes, 
organisational culture, and target 
development for key groups of  employees. 
HR’s top priority remained changing the 
organisational culture, and innovative 
practices are constantly being implemented. 
The Group also decided to form a common 
leadership brand, with carefully defined 
leadership behaviours needed to drive 
business changes in the future.

In recent years, the Group undertook 
efforts to gradually optimise and right-size 
its staffing level in line with the current 
organisational structure. In the last five 
years the Group has reduced the number 
of  employees by 13.6% (925 employees, 
434 in the Bank alone) and concluded 
several major reorganisations. With the 
comprehensive HR strategy, the Group’s 
business needs were profoundly analysed 
and workforce planning schemes formed. 
Accordingly, talent career activities were 
carried out throughout the Group, aiming 
to support future business needs. 

To continue with the upgrading of  HR 
processes and improving qualitative 
analytics, a new IT tool was introduced 
in the Bank that supports crucial HR 
processes (i.e., core HR data, performance 
management, recruiting, learning and 
development, talent management, and 
career development). In the coming 
years, the same IT tool will be integrated 
throughout the Group.

Proud to be recognised as 

an attractive employer 

The Group is continuing to strengthen 
its HR practises based on feedback from 
reputable institutions and benchmarks with 
best-in-class HR practises. The Bank was 

6,803

6,714

6,175

6,029

5,887

5,878

3,093

3,027

2,885

2,789

2,690

2,659

8,000

7,000

6,000

5,000

4,000

3,000

2,000

1,000

0

2014

2015

2016

2017

2018

2019

NLB

NLB Group

Figure 71: Reduction of the number of employees in NLB Group

NLB Group Annual Report 2019   105

34.6  

hours of education 

per employee in 2019

465

new hires of significant 

group members in 2019

5,878

employees in the Group 

Table 27: NLB Group employees by countries

Country

Slovenia*

Serbia

BiH (Republic of Srpska, Federation of BiH)

Montenegro

North Macedonia

Kosovo

Germany

Switzerland

Croatia

Total (the Group)

Number of employees (as at 31 December 2019)

2,750 (NLB: 2,659, other: 91)

494

934

312

903

474

1

3

7

5,878

*  Without Bankart, Prvi Faktor, NLB Vita.

once again recognised as ‘Top Employer’ 
by Top Employer Institute, for already the 
5th consecutive year. NLB Banka, Sarajevo 
was awarded as second best employer in 
the financial sector. NLB Banka, Skopje 
was highly recognised for being a people-
oriented bank, where the bank was awarded 
with the corporate badge ‘People-oriented 
company’  by the Macedonian HR 
Association. 

Continuing a longstanding tradition 

of investing in employees 

Caring about the employees is the key 
value reflected in several activities and 
opportunities intended for all of  the 
employees. The organisational culture is 
changing by engaging in various fields, 
integrating the member companies, 
enabling staff rotation and changing the 
work environment, promoting out-of-the-
box thinking and personal development, 
and by changing our behaviour we are 
changing the organisational culture.  

Knowledge for whatever may come 

The Group strives for high quality and 
compliance with the standards of  a modern 
learning organisation. Various training 
activities are aimed to rise awareness and 
encourage employees to embrace changes. 
The objective of  these activities is to train 
the employees to reach their business 

targets, and thus meet their personal 
expectations by showing social responsibility 
in interaction with all the stakeholders. 

Diverse training courses are organised 
for employees to obtain new skills and 
expertise. Employees from different 
management levels, from leadership 
talents to directors, are involved in the 
development of  leadership skills. Skills are 
developed as modules where the contents 
are upgraded accordingly. The Group 
started developing a joint leadership brand 
to promote and develop constructive 
leadership behaviours. Its purpose is to 
define key leadership behaviours that will 
clearly represent a NLB leader at all levels 
throughout the Group.     

Development of  the Group talents followed 
career development plans set for individual 
employees. Some Group member 
companies also identified new talents in 
2019 and prepared development plans for 
them.  

Special attention is being paid to new 
recruits who undergo specially designed 
training courses in their first year to 
gain the knowledge they need to meet 
expectations in their knew roles. With 
the onboarding programme they are 
helped with the integration into the new 
environment and more connected to new 
co-workers. 

NLB Group Annual Report 2019    
The remuneration policy defines the 
circumstances for subsequent adjustment 
of  payments to the risks that mandatorily 
reduce the deferred variable part of  the 
salary to zero (holdback), or circumstances 
that potentially reduce the deferred part 
of  the variable part of  the salary to zero 
(clawback). 

106

Apart from standard learning methods, a 
lot of  internal training is performed in the 
workplace – through mentorship, coaching, 
exchanging experience with co-workers, as 
well as staff rotation in other departments 
or member companies. These are all 
efficient forms of  social learning. 

The Group supports all employees and 
their leaders in organising different forms 
of  informal socialising to improve the 
organisational climate, engagement, and 
workplace well-being.   

The aim of  the Group is to carry out the 
majority of  training programmes internally 
with knowledge transfer. Everyone is 
involved in the knowledge transfer process; 
experts from individual fields take the role 
of  internal lecturers, mentors, or coaches. 

Health is a major value 

The Group was committed to offering 
knowledge on good health, creating a 
work environment that enables quality 
interpersonal relationships, and promoting 
activities that enhance the good health and 
satisfaction of  employees.

All banks take great care and follow a 
healthy programme covering the key 
elements of  well-being: physical, emotional, 
and psychological. This way all employees 
are encouraged to regularly attend various 
organised activities: the Group’s joint  
sports games twice a year, workshops on a 
healthy lifestyle, healthy food, exercising, 
stress management in the workplace, special 
sports events, and health checks.   

Remuneration system as a motivation 

for engaged and committed employees

For employees working in the companies 
within the Group, one’s salary is composed 
of  a fixed and a variable part. The fixed 
part of  the salary is determined according 
to the complexity of  the work for which 
the employee has concluded a contract of  
employment, while the variable amount 
depends on the employee’s performance. 
Apart from quarterly or half-yearly 
compensation, the employees are awarded 
with annual rewards related to the business 
performance of  the bank in which they 
work. Performance assessments are done by 
the head of  the employee’s organisational 
unit using a top-down approach to evaluate 
the employee’s achievements in relation 
to goals set for a particular assessment 
period (quarter or half-year). The goals 
are set according to the ‘SMART’ method, 
meaning that they have to be specific, 
measurable, achievable, relevant, and 
time-bound.

For employees performing special work, 
a new remuneration policy has been 
designed and implemented on the Group 
level. Major changes relate to defining the 
categories of  employees and introducing 
criteria needed for placing employees into 
the relevant category. For a controlling 
or supervisory function, the increased 
importance of  influencing risk management 
is recognised, where more categories 
of  employees are involved in and their 
remuneration model differentiate from 
other employees performing special work. 

NLB Group Annual Report 2019   108

Chapter 17 

Corporate Governance

The corporate governance of the Bank 

is based on applicable legislation of the 

RoS, particularly the provisions of the 

Companies Act (ZGD-1) and the Banking 

Act (ZBan-2), the Decision on Internal 

Governance, the Management Body and 

the Adequate Internal Capital Assessment 

Procedure for Banks and Savings Banks, 

the relevant EBA Guidelines on internal 

governance, the EBA Guidelines on 

the assessment of the suitability of 

members of the management body and 

key function holders, as well as the EBA 

Guidelines on remuneration practices. 

Apart from the mentioned binding legal 
framework, from the date when the first 
phase of  the privatisation of  the Bank was 
completed (14 November 2018), the Bank 
was a publicly listed company which also 
follows the Corporate Governance Code 
for Listed Companies (October 2016). 
Deviations from the recommendations of  
the code are published in the Corporate 
Governance Statement of  NLB, which is 
part of  the Business Report in the NLB 
Group Annual Report, as well as on 
the Bank’s website: https://www.nlb.si/
corporate-governance.

The corporate governance framework 
of  the Bank is designed jointly by the 
Management Board and the Supervisory 
Board of  the Bank with the Corporate 
Governance Policy of  NLB (March 2019, 
published on the website: https://www.
nlb.si/corporate-governance), wherein 
they commit to and publicly disclose to 
shareholders, clients, creditors, employees, 
and other stakeholders as a whole, how they 
will supervise and manage the Bank. The 
Management and Supervisory Boards also 
decide on which corporate governance code 
the Bank should follow. The mentioned 
policy should be read together with the 
NLB Group Corporate Governance 
Policy, in which the corporate governance 
principles and mechanisms of  the Group 
members (except for NLB) are defined and 
governed.

In compliance with Slovenian legislation, 
the Bank has a two-tier system under which 
the relationships between individual bodies 
are founded on a mutual division of  rights 
and responsibilities, as defined by the 
Bank’s Articles of  Association (published on 
https://www.nlb.si/corporate-governance). 
According to Articles of  Association, 
the Bank’s corporate governance bodies 
are as follows: the General Meeting, the 
Supervisory Board, and the Management 
Board.

The General Meeting of Shareholders 

The General Meeting of  Shareholders 
(General Meeting) is the highest body 
of  the Bank through which shareholders 
exercise their rights, which include among 
others: decisions on corporate changes 
(amendments of  the Articles of  Association, 
increase or decrease of  share capital) and 
legal restructuring (mergers, acquisitions); 
decisions on all statutory issues with respect 
to appointing and discharging members of  
the Supervisory Board and appointment 
of  an auditor; distribution decisions 
(appropriation of  distributable profit); and 
granting of  a discharge from liability to 
the Management and Supervisory Boards. 
Competences of  the General Meeting are 
stipulated in the Companies Act (ZGD-1), 
the Banking Act (ZBan-2), and the Articles 
of  Association.

The General Meeting is convened by the 
Management Board at least once a year. 
It may be convened by the Supervisory 
Board in cases stipulated by Articles of  
Association. The notice of  convocation of  
the General Meeting must be published no 
fewer than 30 days before the date of  the 
General Meeting. 

During 2019 the General Meeting of  the 
Bank met twice, namely:

Shareholders of  the Bank gathered on 10 
June 2019 at the 33rd General Meeting, 
the first after the successfully concluded 
public offering of  shares on 14 November 

NLB Group Annual Report 2019   109

website. Materials with the proposed 
resolutions and explanations, as well 
as other materials, are available to the 
shareholders at the registered seat of  the 
Bank. On the mentioned Bank’s website, 
NLB publishes information on the cost of  
the particular General Meeting, as well.

Group’s Corporate Governance 

As the parent bank, the Bank implements 
the corporate governance of  the Group 
members in compliance with the EU 
and RoS legislation, local legislation, and 
regulatory requirements applicable to 
respective Group members, while also 
considering internal rules, the commitments 
made to the EC, ECB, and other applicable 
regulations. 

The roles, authorisations, and 
responsibilities of  individual bodies 
and organisational units, as well as the 
manner to coordinate their operations 
to achieve the set business goals, are 
stipulated comprehensively in the 
NLB Group Corporate Governance 
Policy. In the Bank, the Group Steering 
Department is the principal partner of  
the Bank’s Management Board in the 
governance of  strategic and non-strategic 
Group companies, and is responsible for 
appropriate corporate governance, the 
alignment of  strategies, and the objectives 
achieved by subsidiaries. 

2018 when the Bank became a joint-stock 
company with dispersed domestic and 
international ownership. On the meeting, 
shareholders acknowledged the adopted 
NLB Group Annual Report 2018, the 
report of  the Supervisory Board on the 
results of  the review of  the Annual Report, 
and the information on the remuneration 
of  the members of  the Management and 
Supervisory Boards for the previous year. 
In addition, the shareholders decided on 
the allocation of  the accumulated profit for 
2018, and granted a discharge from liability 
to the Management and Supervisory 
Boards for the 2018 business year. They 
decided to allocate EUR 142,600,000.00 
of  the total EUR 194,491,264.58 of  
accumulated profit as at 31 December 
2018, which means EUR 7.13 gross per 
share. The remaining portion of  EUR 
51,891,264.58 remains undistributed and 
represents retained earnings.

The General Meeting elected four new 
members of  the Supervisory Board, 
namely: Mark William Lane Richards, 
Shrenik Dhirajlal Davda, Gregor Rok 
Kastelic, and Andreas Klingen (whose term 
of  office expired). All four were appointed 
to a four-year term starting on the day of  
appointment until the end of  the Bank’s 
Annual General Meeting decision on the 
use of  accumulated profit for the fourth 
business year since their election, the first 
year being the business year during which 
they were appointed. In the selection 
process, the amendments to Article 20 of  
the Articles of  Association (adopted on the 
General Meeting dated 12 October 2018) 
were followed, regulating the appointment 
and membership of  the Supervisory Board 
members in accordance with the EC’s 
decision binding the RoS to appoint only 
independent experts to the Supervisory 
Board. 

The General Meeting also authorised the 
Management Board for redeeming own 
shares and the exclusion of  the preemptive 
right of  the existing shareholders in the 
disposal of  own shares in the period of  36 

months from the adoption of  the resolution 
at the General Meeting. Pursuant to the 
provisions of  the Banking Act (ZBan-
2) and other relevant regulations, the 
Bank is required to pay out the variable 
remuneration of  certain employees (in 
part) in NLB’s shares. The authorisation is 
valid for acquiring up to 36,542 NLB own 
shares, while the total percentage of  shares 
acquired on the basis of  this authorisation, 
together with the own shares already in 
possession of  the Bank, may not exceed 
10% of  the Bank’s share capital (2,000,000 
shares).

The General Meeting also acknowledged 
the adopted Internal Audit’s Report for 
2018 and the opinion of  the Supervisory 
Board, adopted the Policy on the provision 
of  diversity of  the management body and 
senior management, and adopted the Policy 
on the selection of  suitable candidates for 
members of  the Supervisory Board.

On 21 October 2019, the shareholders 
of  the Bank gathered at the 34th General 
Meeting and confirmed the proposed 
increase of  the remuneration for the 
members of  the Supervisory Board and 
its committees, which was also based on 
market levels and the remuneration of  
peers and competitors. 

Due to the fact that with the completed 
first phase of  the privatisation of  the 
Bank on 14 November 2018, the Bank 
became a publicly listed company. The 
Bank respects, recommendations of  the 
Corporate Governance Code for Listed 
Companies, as well as the Guidelines on 
Disclosure for Listed Companies (Ljubljana 
Stock Exchange). In order to assure equal 
treatment of  shareholders convocations and 
counterproposals of  the Bank’s General 
Meetings are available on the Bank’s 
website (www.nlb.si) and published in the 
SEOnet system of  the Ljubljana Stock 
Exchange, on RNS (Regulatory News 
Service) on the London Stock Exchange, 
and the AJPES (Agency of  the RoS for 
Public Legal Records and Related Services) 

NLB Group Annual Report 2019   Competences of  the management bodies, 
the Articles of  Association, and other 
data related to corporate governance 
are available at: https://www.nlb.si/
corporate-governance. 

In recent years, the concept of  corporate 
governance of  the Group has been 
upgraded, and the role of  members of  
the Management Board of  the Bank in 
management of  the Group members 
strengthened. The target composition of  
supervisory bodies in the Group members 
was established, the functioning of  the 
supervisory bodies optimised, and the 
reporting and standards related to the 
harmonisation of  operations simplified. 

In line with strategic aspirations, the 
concept of  ‘country managers’ was fully 
introduced with the main goal to support 
and steer the Group members, as well as to 
be a strong link between Group members 
and the Bank. They also facilitate best 
practice sharing on different levels. ‘Stream 
coordinators’ were introduced at the end 
of  2018 to: address the facilitation of  more 
in-depth knowledge of  competence lines 
and greater integration between streams 
and the Group members; the increasing 
transmission of  current information, needs, 
and other requirements from the Group 
members; and the exploitation of  synergies 
at the Group level and coordination of  
regional projects. 

110

The Group is governed: 

•  In accordance with fundamental 

corporate rules through various bodies of  
the Group members: 

 - By voting at general meetings of  the 

Group members

 - By exercising supervision through 

the supervisory bodies of  the Group 
members

 - With proposals for appointing the 

management of  the Group members

 - With proposals for appointing 
representatives of  the Bank to 
supervisory bodies

 - Through participation of  Bank’s 

representatives in various committees 
and commissions of  the Group 
members

•  Through mechanisms that ensure 
efficient business monitoring and 
governance, such as:

 - Harmonisation of  operations in 
accordance with the so-called 
‘competence line principle’ 

 - Group Management Board Meetings, 
Group Leadership meetings, Group 
ALCO meetings, etc.

 - Development activities carried out via 
cross-functional working groups, group 
projects, competence centres, centres 
of  excellence, etc.

 - Through additional supervision of  the 
Group members carried out by control 
functions (risk management, audit, 
compliance) and external supervising 
authorities (ECB, local regulators, 
external auditors)

NLB Group Annual Report 2019   111

to convene the extraordinary General 
Shareholders’ Meeting of  NLB for 21 
October 2019

•  Approved Internal Capital Adequacy 

Assessment Process (ICAAP) and Internal 
Liquidity Adequacy Assessment Process 
(ILAAP) and Risk Appetite Reports, 
Pillar III Disclosures for the NLB Group 
for 2018, capital optimisation activity 
for NLB and NLB Group in 2019, 
NLB Group NPLs wind-down strategy, 
report on the Top 50 groups of  clients 
by exposure in the NLB Group, on the 
write-off of  receivables from the off-
balance sheet record

•  Approved the Annual Plan of  the 

Internal Audit, the Annual Report of  
the Compliance and Integrity, Interim 
Reports on the operations of  the NLB 
Group, amendments to the Internal 
Audit Charter of  NLB, the regular 
annual Assessment on Risks in the 
Area of  Compliance and Integrity, and 
acknowledged itself  on the Internal 
Audit’s Comprehensive Opinion 2018

•  Approved achievements of  the goals of  
the Management Board in 2018 and 
approved goals for the Management 
Board for 2019, appointed a new COO, 
adopted decisions on succession planning 
for members of  the Management 
Board, report on self-assessment of  the 
Supervisory Board, acknowledged itself  
about candidates for members of  the 
Supervisory Board

•  Acknowledged the presentation of  IT, 

acknowledged IT performance indicators

•  Adopted regular quarterly reports on 

State Aid – Status Reports, and adopted 
the Report on Risks relating to the 
Unfinished Procedures before the EC 
regarding the State Aid

Supervisory Board

The Supervisory Board performed 
supervision of  the management of  the 
Bank and its duty of  diligent and prudent 
conduct in line with powers defined in the 
Companies Act (ZGD-1) and supplemented 
by provisions of  the Article 48 of  the 
Banking Act (ZBan-2), other regulations, 
and internal rules of  the Bank (the Articles 
of  Association and Rules of  Procedures of  
the Supervisory Board). The Supervisory 
Board issues approvals to the Management 
Board related to the Banks’ business policy 
and financial plan, and approves the 
strategy of  the Bank and the Group, the 
internal control system organisation, the 
Annual Plan of  the Internal Audit, and 
issues approvals to all financial transactions 
for which they are required to give consent. 
The Supervisory Board acts in accordance 
with the highest ethical standards of  
management, considering the prevention of  
conflicts of  interest.

In accordance with the Articles of  
Association, the Supervisory Board 
consists of  nine members appointed by 
the General Meeting. Until 28 February 
2019, the Supervisory Board consisted of  
eight members, namely: Primož Karpe 
- Chairman, Andreas Klingen - Deputy 
Chairman, and the following members: 
Alexander Bayr, David Eric Simon, László 
Urbán, Vida Šeme Hočevar, Simona 
Kozjek, and Peter Groznik. Two members 
of  the Supervisory Board submitted their 
resignation statements on 30 November 
2018 with a three-month notice, as a result 
of  changed EC commitments that the 
RoS submitted to the EC in 2018, which 
required independence of  all members of  
the Supervisory Board. After the expiration 
of  the notice period on the 28 February 
2019, the Supervisory Board continued to 
work with full powers.

Therefore, at the General Meeting on 10 
June 2019 four members of  Supervisory 
Board were appointed (Mark William 
Lane Richards, Shrenik Dhirajlal Davda 

and Gregor Rok Kastelic), whereas one 
member’s term of  office was renewed 
(Andreas Klingen). On 28 June 2019, 
the Supervisory Board met for the first 
time with all nine members, as defined 
by the Articles of  Association. At the 
mentioned meeting the Supervisory Board 
also allocated members to its existing 
committees (Audit, Risk, Remuneration 
and Nomination) and established a new 
committee for Operations & IT. 

At the beginning of  July 2019, all members 
of  the Supervisory Board signed Statements 
on the Independence of  Members of  
the Supervisory Board in which they 
all declared themselves independent. 
The statements are published on the 
Bank’s web page: https://www.nlb.si/
corporate-governance.

In 2019, the Supervisory Board met at 
seven regular, 10 correspondence, and one 
extraordinary session and considered the 
following key topics:

•  Adopted NLB Group Budget 2020 and 
acknowledged the financial projections 
for 2021-2024

•  Adopted the Corporate Governance 

Statement of  NLB and adopted the Risk 
Management Statement of  NLB

•  Approved the NLB Group Annual 

Report 2018, and adopted the Report 
of  the Supervisory Board of  NLB 
on the results of  examining the NLB 
Group Annual Report 2018, adopted 
the Annual Report of  Internal Audit 
for 2018 for the General Meeting of  
shareholders

•  Approved the Annual Corporate Social 
Responsibility Report for 2018, and 
approved the Statement on non-financial 
operations of  the NLB Group for 2018

•  Approved the proposal to convene the 
regular General Meeting of  NLB for 
10 June 2019, as well as the proposal 

NLB Group Annual Report 2019   112

Members of the Supervisory Board (from left to right):  

László Urbán, Ph.D., Primož Karpe, MSc (Chairman),  Alexander Bayr, Mag, 

Gregor Rok Kastelic, Mark William Lane Richards, Shrenik 

Dhirajlal Davda, Peter Groznik, Ph.D. and David Eric Simon.

*  Andreas Klingen (Deputy Chair) is not on the photo.

NLB Group Annual Report 2019   113

NLB Group Annual Report 2019   114

•  Acknowledged the regular reports 
on documents received from the 
regulator(s) BoS and the ECB, and on the 
implementation of  the requirements

•  Acknowledged the status report on 
the implementation of  the activities 
concerning investor relations

•  Adopted amendments to the Rules 

of  Procedure of  the Risk Committee 
of  the Supervisory Board of  NLB, 
the Rules of  Procedure of  the Audit 
Committee of  the Supervisory Board 
of  NLB, adopted changes to the 
Corporate Governance Policy of  the 
NLB, acknowledged amendments to the 
Corporate Governance Policy of  NLB 
Group, approved the Rules on Inside 
Information; approved the Policy on 
the Selection of  Suitable Candidates for 
Members of  the Management Board of  
the Bank

•  Adopted decisions (or acknowledgements) 
on the establishment of  new companies, 
cross-border financing and international 
syndicated financing, large exposures, 
sale of  receivables, write-offs of  claims, 
divestment of  the Group companies, 
legal proceedings involving NLB and 
the Group members, transactions with 
persons in special relations with the 
Bank, etc.

Further information about the work and 
powers of  the Supervisory Board is set 
out in the section ‘Corporate Governance 
Statement of  NLB.’

Primož Karpe, MSc  

Other important positions 

Chairman of the Supervisory Board  

and achievements:

Term of  office: 2016-2020

Education: 

•  Obtained a master’s degree from San 
Diego State University (Master of  
Science - Business Administration)

•  Graduated from the Faculty of  

•  Co-founder and a partner in an 

independent, highly successful regionally 
focused private equity fund, which 
made its name by investing in the anti-
cyclical sectors of  healthcare provision, 
well-known food brands and pharma 
packaging

Economics in Ljubljana (majoring in 
Finance)

•  Mentor of  several prospective regional 

start-ups and equity fundraising specialist

Career: 

•  Advisory board member at regional VC 

and regional buyout funds

•  Director of  Angler Ltd. Zagreb, Croatia 

(since 2015) 

•  EBRD’s  Team Coordinator for the IPO 

•  Partner (passive - investor) at Blue Sea 

Capital SCSp, Luxembourg (since 2011)

•  Partner (active - operational manager) 

at Blue Sea Capital SCSp, Luxemburg/
Zagreb (2011-2015)

pre-listing programme

•  Extensive working experience with the 
large institutional and Gov’t investors, 
including US AID (DAI) as the 
independent contractor.

Membership in NLB Supervisory 

•  Co-founder and the leading partner in 

Board committees: 

company Vafer Ltd. (2008-2010)

•  Managing Director of  company 

Publikum Korpfin d.o.o. (2007-2008)

•  Audit Committee (Member)

•  Nomination Committee (Chairman) 

•  Head of  the business development 

•  Operations and IT (Member)

(M&A) department at Telekom Slovenija 
d.d. (2006-2007)

Membership in management bodies 

of related or unrelated companies: 

•  Assistant to the CEO of  Mobitel d.d. 

(2002-2006)

•  Angler d.o.o. - Director

•  COO at Eon d.o.o. (2000-2002)

•  FX trader/head of  the assets and 

liabilities management department at 
SKB banka d.d. (1996-2000)

NLB Group Annual Report 2019   115

Andreas Klingen 

Deputy Chair of the Supervisory Board  

Term of  office: 2015-2019, 
renewed term 2019-2023

Education: 

•  Master’s degree in Business 

Administration, Rotterdam School 
of  Management, Rotterdam, The 
Netherlands

•  Member of  the Board of  Directors 
of  Komercialna banka Beograd a.d. 
(November 2014 - November 2018)

•  Deputy Head of  Large Corporates 

Department, Deutsche Bank, Austria 
(1997-1998)

•  Member of  Supervisory Boards of  Banks 
in Central and Eastern Europe and CIS 
(2005-2013)

•  Key Customer Account Manager, 
Österreichische Volksbanken AG 
(1987-1997)

Membership in NLB Supervisory 

•  Sales Manager, Unilever (1985-1987)

Board committees: 

•  Nomination Committee (Deputy 

and achievements: 

Other important functions 

•  Master of  Science degree in Physics, 

Chairman)

Technical University, Berlin, Germany

Career: 

•  Independent Expert/Advisor, 

entrepreneur, Berlin, Germany (since 
2014)

•  Risk Committee (Chairman) 

Membership in management bodies 

of related or unrelated companies: 

•  None

•  Member of  the Management Board of  
the Chamber of  Commerce of  Slovakia-
Austria (2000-2012)

•  Member of  the Supervisory Board of  
WKBG Bank, Austria (since 2016)

Membership in NLB Supervisory 

•  Deputy CEO, CFO PC Erste Bank, Kiev, 

Alexander Bayr, Mag 

Board committees: 

Ukraine (2010-2013)

Member of the Supervisory Board 

Term of  office: 2016-2020

•  Remuneration Committee (Chairman)

•  Head of  Strategic Group Development 
in Erste Group Bank, Vienna, Austria 
(2005-2010)

Education: 

•  Audit Committee (Deputy Chairman)

•  Faculty of  Economics in Innsbruck 

•  Nomination Committee (Member)

•  Senior Vice President, Investment 

(1985)

Banking, Financial Institutions in JP 
Morgan, London, UK (1998-2005)

Career: 

Membership in management bodies 

of related or unrelated companies: 

•  Senior Associate in Lazard, Frankfurt/

•  Manager of  Corporates and Real Estate, 

•  WKBG Bank, Vienna; Member of  the 

Paris/London (1993-1998)

BAWAG PSK, Vienna (since 2013)

Supervisory Board (since 2016)

Other important functions 

and achievements:  

•  CEO, BAWAG banka d.d., Ljubljana 

David Eric Simon 

(2009-2012)

Member of the Supervisory Board 

Term of  office: 2016-2020

•  Independent Non-Executive Director 
Nepi Rockcastle plc, (since April 2019)

•  Real Estate Projects, BAWAGPSK, 

Vienna (2008-2012)

Education: 

•  Member of  Supervisory Board of  Kyrgyz 
Investment and Credit Bank CISC (since 
December 2016)

•  Member of  Supervisory Board of  Credit 
Bank of  Moscow PJSC (since November 
2016)

•  Management Board Member, Istrobanka 

•  IFS School of  Finance (1974)

a.s. Bratislava, Slovakia (BAWAG) 
(2004-2008)

•  City of  London College, UK (1970) 

•  Management Board Member, Ludova 

Career: 

banka a.s., Bratislava, Slovakia 
(Volksbank) (2000-2004)

•  Sales Manager, Ascom Austria 

(1998-2000)

•  Chief  Restructuring Officer and Advisor 
to the General Manager, Czech Export 
Bank a.s. (2013-2014)

NLB Group Annual Report 2019   116

•  Advisor, PricewaterhouseCoopers, 

Membership in management bodies 

Prague (2012-2013)

of related or unrelated companies: 

•  Advisor (1994-2012), Head of  

•  Jihlavan a.s., President of  the Supervisory 

Restructuring (2004-2007), Head of  
Central Europe Bad Debts Unit and 
Senior Restructuring Officer (2007-
2012), Ceskoslovenska Obchodni Banka 
a.s.

•  Independent Banking Consultant, 

cooperating with USAID and EBRD 
(1992-1994)

•  International Banking Consultant, 
Morgan Grenfell & Co (1993-1994)

Board

•  Czech Aerospace industries sro, legal 

representative

•  Central Europe Industry Partners a.s., 
sole Member of  the Supervisory Board

László Urbán, Ph.D. 

Member of the Supervisory Board 

Education: 

•  Assistant General Manager Tijari 
Finance Limited (wholly owned 
subsidiary Commercial Bank of  Kuwait), 
(1988-1992)

•  Completed Advanced Management 
Program, Harvard Business School, 
Cambridge, MA (2000)

•  Deputy CEO and member of  the Board 
of  Directors at Postabank, Hungary 
(1998-2000)

•  Director of  Planning and Chief  

Economist at ABN-AMRO Bank, 
Hungary (1996-1998)

Other important functions 

and achievements: 

•  Visiting Fellow, Economist at The World 

Bank, Washington DC (1995-1996)

(1993-1994)

•  Associate Professor at Eotvos University 

of  Budapest (1985-1992)

Membership in NLB Supervisory 

Board committees: 

Term of  office: 2016-2020

•  Member of  Parliament, Hungary 

•  Joint Branch Manager, Byblos Bank Sal, 

•  Doctorate from the Budapest University 

London (1986-1988)

of  Economics, Hungary (1985)

•  Risk Committee (Deputy Chairman)

•  Assistant Vice President, American 
Express Bank, London (1980-1986)

•  Master of  Arts degree, Budapest 

•  Remuneration Committee (Deputy 

University of  Economics, Hungary 
(1982)

Chairman)

•  Senior Credit Analyst, Manufacturers 
Hanover Trust, London (1978-1980)

Career:  

•  National Westminster Bank, London 

(1971-1977)

Other important functions 

and achievements: 

•  Member of  the Supervisory Board 
of  Ukreximbank in Ukraine (since 
November 2019)

•  Adjunct Professor at Central European 
University Business School (2012-2017)

•  Primary expertise in credit, restructuring, 

and NPL  

•  Member of  the Supervisory Board at 

•  Operations and IT Committee (Member)

Membership in management bodies 

of related or unrelated companies: 

•  None

Peter Groznik, Ph.D. 

Member of the Supervisory Board 

Term of  office: 2017-2021

Membership in the NLB 

Supervisory Board Committees: 

•  Audit Committee (Chairman)

EBRD (2010-2011)

Education: 

•  CFO and Member of  the Board of  
Directors at OTP Bank (2007-2009)

•  Director, General Secretariat at National 

•  Doctor of  Science - Kelley School 
of  Business, Indiana University 
Bloomington, US (2003)

•  Risk Committee (Member)

Bank of  Hungary (2005-2006)

•  Master of  Business Sciences - Kelley 

•  Vice President, Business Planning 
Director at Citigroup, New York 
(2000-2005)

School of  Business, Indiana University 
Bloomington, US (2001)

NLB Group Annual Report 2019   117

•  Bachelor of  Economics, Finance - 

Shrenik Dhirajlal Davda 

Membership in management bodies 

Faculty of  Economics, University of  
Ljubljana (1996)

Member of the Supervisory Board 

of related or unrelated companies: 

Term of  office: 2019-2023

Career: 

Education: 

•  President of  the Managing Board - 

CETIS Group (since September 2019)

•  Masters of  Business Administration, 
INSEAD. Fontainebleau, France

•  None

Mark William Lane Richards 

Member of the Supervisory Board 

Term of  office: 2019-2023

•  Director- MSIN, investment and 

•  Bachelor of  Laws, London School of  

Education: 

consulting company (since March 2019)

Economics & Political Science. London, 
UK

•  Owner and Director - NorthGrant, 

svetovanje d.o.o., Ljubljana (2017-2019)

Career: 

•  Oxford University: M.A Modern History 

and Economics 1st class (1984-1987)

•  London Business School: Accelerated 

•  Member of  the Management Board - 

•  Chairman of  the Supervisory Board, 

Management Programme (1995)

Gorenje d.d. (2012-2017)

Ukrgasbank. Kyiv, Ukraine (since 2015)

•  Chartered Institute of  Bankers: 

•  Owner and Director - NorthGrant, 

•  Partner, NECP LLP. London, UK (since 

Associate (1990)

svetovanje d.o.o., Ljubljana (2010-2012)

2013)

•  President of  the Management Board - 

•  CEO, Gryphon Emerging Markets Ltd. 

KD Skladi d.o.o., Ljubljana (2009-2010)

London, UK (2011-2013)

•  Director of  Investment Department - 

•  Adviser, Blackfish Capital Ltd. London, 

KD, NPD by 2008, KD Skladi and KD 
Holding from 2008 to 2009 (2005-2009)

UK (2010-2011)

Membership in the NLB 

Supervisory Board committees: 

•  Director, Deutsche Bank Ltd. London, 

UK (2007-2010)

•  Co-Founder, New Europe Capital 

Career: 

•  Non Executive Director, and Chair of  
the Risk Committee, CIB Bank Egypt  
(since 2014)

•  Non Executive Director,  Sheffield 

Haworth Ltd (London-based Financial 
services global Executive Search firm) 
(since 2016)

•  Nomination Committee (Member)

Partners Ltd. London, UK

•  Non Executive Director: Vencap 

•  Risk Committee (Member)

Membership in management bodies 

•  IB Head Baltics, Balkans, Ukraine, JP 
Morgan Ltd. London, UK (1989-2005)

of related or unrelated companies: 

•  Manager, Gulf  International Bank Ltd 

•  MSIN

•  CETIS

London, UK (1982-1987)

Membership in the NLB 

Supervisory Board committees: 

•  Operations and IT Committee 

(Deputy Chairman)

•  Remuneration Committee (Member)

•  Audit Committee (Member)

International (UK based Venture Capital 
focused investment firm) (since 2019)

•  Chief  Executive IPGL Ltd. (Financial 
services focused single family office) 
(2016-2018)

•  Partner and Head of  Financial Services, 
Actis Private Equity (a major emerging 
markets focused private equity firm) 
(2005-2016)

•  Barclays Bank Plc. Senior Executive 

Roles included Director Group corporate 
development, Strategy Director, and 
CFO International Offshore Banking, 
originally a Corporate Banker 
(1987-2005)

NLB Group Annual Report 2019   118

Membership in the NLB 

Membership in the NLB 

Committees of the Bank’s 

Supervisory Board committees: 

Supervisory Board committees: 

Supervisory Board 

•  Operations and IT Committee 

•  Remuneration Committee (Member)

(Chairman)

•  Nomination Committee (Member)

•  Risk Committee (Member)

•  Audit Committee (Member)

Membership in management bodies 

of related or unrelated companies: 

Membership in management bodies 

•  Triglav Group, Slovenia, Deputy 

The supervisory Board appoints committees 
that prepare proposals for resolutions 
passed by the Supervisory Board, ensures 
their implementation, and performs other 
expert tasks. From 28 June 2019 the Bank’s 
Supervisory Board had five collective 
decision-making and advisory committees, 
namely: 

of related or unrelated companies: 

•  None

Gregor Rok Kastelic 

Member of the Supervisory Board 

Term of  office: 2019-2023

Education: 

Chairman of  the Supervisory Board 
(2012-2017)

•  The Audit Committee

•  SIB Banka, Slovenia, Member of  the 

•  The Risk Committee

Supervisory Board (2009-2012)

•  Komercijalna banka AD Belgrade, 
Serbia, Member of  the Supervisory 
Board (2006)

•  The Nomination Committee

•  The Remuneration Committee, and

•  The Operations and Information 

•  International MBA, South Carolina 

•  NLB Montenegrobanka AD Podgorica, 

Technology (IT) Committee

University, US

Montenegro, Member of  the Supervisory 
Board (2006)

•  Bachelor of  Economics, University of  

Ljubljana, Slovenia

•  Komercijalna banka AD Skopje, 

Career: 

Macedonia, Member of  the Supervisory 
Board (2005-2006)

•  Managing Director, Head of  Emerging 
Europe, Corporate Finance, ING Bank, 
London (since 2010)

•  ABN Amro Bank N.B., Uzbekistan, 
Member of  the Supervisory Board 
(2004-2006)

•  Managing Director, Co-Head of  Private 
Equity Division, Silkroutefinancial (UK) 
Ltd, London (2009-2010)

•  Executive Director, Financial Institutions 

Team, Morgan Stanley, London 
(2006-2008)

•  Principal Banker, Financial Institutions 
Team, EBRD, London (2003-2006)

•  Senior Associate, CEEMEA Investment 

Banking Team, Schroder Salomon Smith 
Barney, London (1999-2002)

•  Senior Equity Analyst, CAIB 

Investmentbank, London (1995-1999)

The Audit Committee 

The Audit Committee monitors and 
prepares draft resolutions for the 
Supervisory Board on accounting 
reporting, internal control and risk 
management, internal audit, compliance, 
and external audit, and as well monitors the 
implementation of  regulatory measures. 

From 1 January 2019, the composition 
of  the committee was as follows: David 
Eric Simon (Chairman), Alexander Bayr 
(Deputy Chairman), Primož Karpe, and 
Vida Šeme Hočevar (members). New 
members of  the Supervisory Board were 
elected on the General Meeting dated 
10 June 2019. From 28 June 2019, the 
composition of  the committee was as 
follows: David Eric Simon (Chairman), 
Alexander Bayr (Deputy Chairman), 
Primož Karpe, Shrenik Dhirajlal Davda, 
and Gregor Rok Kastelic (members). 

There were five regular sessions and four 
correspondence sessions of  the Audit 
Committee in 2019. The following is a 
summary of  key topics considered by the 
Audit Committee:

NLB Group Annual Report 2019   119

The Nomination Committee

The Nomination Committee drafts 
proposed resolutions for the Supervisory 
Board concerning the appointment and 
dismissal of  the Management Board 
members; recommends candidates for 
Supervisory Board members to the General 
Meeting of  Shareholders; recommends 
to the Supervisory Board the dismissal 
of  members of  the Management Board 
and the Supervisory Board; prepares 
the content of  executive employment 
contracts for the President and members 
of  the Management Board; evaluates the 
performance of  the Management Board 
and the Supervisory Board; and assesses 
the knowledge, skills, and experience of  
individual members of  the Management 
Board and Supervisory Board and the 
bodies as a whole. The Committee proposes 
amendments to the Management Board’s 
policy on the selection and appointment of  
suitable candidates for senior management 
positions in the Bank. 

From 1 January 2019, the composition 
of  the committee was as follows: Primož 
Karpe (Chairman), Andreas Klingen 
(Deputy Chairman), Alexander Bayr, 
Vida Šeme Hočevar, and Peter Groznik 
(members). New members of  the 
Supervisory Board were elected on the 
General Meeting dated 10 June 2019. 
From 28 June 2019, the composition of  
the committee was as follows: Primož 
Karpe (Chairman), Andreas Klingen 
(Deputy Chairman), Alexander Bayr, Peter 
Groznik, and Mark William Lane Richards 
(members). 

•  Annual Report of  Internal Audit 

for 2018 for the General Meeting of  
shareholders

•  Annual plan of  the Internal Audit and 

Compliance

•  Regular interim reports on the operations 

of  the NLB Group, Internal Audit’s 
report, Report on the work of  the 
Compliance and Integrity for 2018 

•  Amendments to the Internal Audit 

Charter of  NLB

members of  the Supervisory Board were 
elected on the General Meeting dated 
10 June 2019. From 28 June 2019, the 
composition of  the committee was as 
follows: Andreas Klingen (Chairman), 
László Urbán (Deputy Chairman), Peter 
Groznik, Mark William Lane Richards, and 
David Eric Simon (members). 

There were five regular sessions of  the 
Risk Committee in 2019. The following is 
a summary of  key topics considered by the 
Risk Committee:

•  Regular quarterly risk reports in NLB 

•  Regular reports on overdue 

and the NLB Group

recommendations of  the Internal Audit

•  Regular annual Assessment on Risks in 
the Area of  Compliance and Integrity

Statement on Liquidity Adequacy and 
regular ILAAP, ICAAP reports

•  ICAAP and ILAAP Manual and 

•  Reports on the documents received 
from BoS and ECB and on the 
implementation of  the requirements of  
the BoS and ECB

•  Pillar III Disclosures of  the Basel 

Standards for the NLB Group for 2018

•  Risk Appetite Reports

•  Approval of  the NLB Group Annual 

•  Approved updated version of  the Risk 

Report and approval of  the Corporate 
Social Responsibility Report for 2018

Appetite of  the NLB Group and capital 
optimisation activity

•  Information on cooperation with the 
external auditor in auditing the NLB 
Group Annual Report, in particular by 
means of  exchanging briefings on major 
audit-related issues

The Risk Committee

The Risk Committee monitors and drafts 
resolutions for the Supervisory Board in all 
risk areas relevant to the Bank’s operations. 
It is consulted on the current and future risk 
appetite and the risk management strategy, 
and helps carry out control over senior 
management concerning implementation 
of  the risk management strategy. 

From 1 January 2019, the composition 
of  the committee was as follows: Andreas 
Klingen (Chairman), László Urbán (Deputy 
Chairman), Simona Kozjek, Peter Groznik, 
and David Eric Simon (members). New 

•  NLB Group NPLs wind-down strategy 

•  Report on the Top 50 groups of  clients 

by exposure in the NLB Group

•  Report on the Top 20 largest exposures 
to clients in restructuring procedures

•  Proposal for the issuance of  prior consent 
of  the Supervisory Board of  NLB, in 
accordance with the first paragraph of  
article 164 of  the Banking Act (ZBan-2), 
for a legal transaction based on which 
the Bank’s total exposure to individual 
client or a group of  related clients would 
reach or exceed 10% of  the Bank’s 
eligible capital (or if  it increases by each 
subsequent 5% of  the Bank’s eligible 
capital)

NLB Group Annual Report 2019   Target Operating Model implementation 
in the areas of  IT, the Security Operating 
System, Competence Centre and 
Operations.

On the session of  the Supervisory Board 
dated 28 June 2019, a decision to establish 
a new committee for Operations and IT 
was adopted. The Supervisory Board also 
adopted a decision on the composition 
of  the committee, which was as follows: 
Mark William Lane Richards (Chairman), 
Shrenik Dhirajlal Davda (Deputy 
Chairman), Primož Karpe, Andreas 
Klingen, and László Urbán (members). 

There were two sessions of  the Operations 
and IT Committee 2019. The Operations 
and IT Committee acknowledged itself  by 
presenting:

•  IT performance indicators

•  Top 5 IT priorities

•  Presentation of  IT and Operations 

(Priorities Dashboard)

120

There were five regular sessions of  the 
Nomination Committee in 2019. The 
following is a summary of  key topics 
considered by the Nomination Committee:

•  Assessment of  the collective suitability 
of  members of  the Supervisory Board 
(Fit&Proper)

•  Regular annual suitability assessment of  
the Management Board and Supervisory 
Board

From 1 January 2019, the composition of  
the committee was as follows: Vida Šeme 
Hočevar (Chairwoman), Simona Kozjek 
(Deputy Chairwoman), Primož Karpe, and 
László Urbán (members). New members 
of  the Supervisory Board were elected on 
the General Meeting dated 10 June 2019. 
From 28 June 2019, the composition of  
the committee was as follows: Alexander 
Bayr (Chairman), László Urbán (Deputy 
Chairman), Shrenik Dhirajlal Davda, and 
Gregor Rok Kastelic (members). 

•  Selection of  the Management Board 

member responsible for IT and 
operations (COO)

•  Presentation of  the proposed new 

candidates to the Supervisory Board

•  Assessment of  the suitability of  

the candidates for members of  the 
Supervisory Board of  NLB

•  Amendments to the Rules of  Procedure 
of  the Nomination Committee of  the 
Supervisory Board of  NLB

•  Amendments for the Policy on the 
selection of  suitable candidates for 
members of  the Supervisory Board of  
the bank; amendments for the Policy 
on the selection of  suitable candidates 
for members of  the Management 
Board of  the bank; amendments to 
the Policy on the provision of  diversity 
of  the management body and senior 
management

The Remuneration Committee

The Remuneration Committee carries out 
expert and independent assessments of  
the remuneration policies and practices, 
and formulate initiatives for measures 
related to improving the management 
of  the Bank’s risks, capital, and liquidity; 
prepares proposals for remuneration-
related decisions of  the Supervisory 
Board; and supervises the remuneration 
of  senior management performing the risk 
management and compliance functions. 

There were four sessions of  the 
Remuneration Committee in 2019.
The following is a summary of  key 
topics considered by the Remuneration 
Committee:

•  Realisation of  the goals of  the 

Management Board of  NLB for 2018 
and information on approved goals for 
2019

•  Assessment of  the performance and the 
proposed variable part of  remuneration 
for directors of  Internal Audit, 
Compliance and Integrity and Global 
Risk

•  Proposed amendments to the Policy 
on Remuneration for the Employees 
Performing Special Work

The Operations and IT Committee

The Committee shall monitor and prepare 
draft resolutions for the Supervisory Board, 
whereby the tasks it mainly performs are 
the following: monitor the implementation 
of  the IT Strategy, Information Security 
Strategy, and Operations Strategy; 
monitor key operations and IT KPI’s and 
service quality indicators; monitor key 
operations and IT projects and initiatives; 
monitor operating risks in the area of  
Operations, IT and Security; monitor 
the recommendations for ensuring and 
increasing the level of  information/cyber 
security, issued by CISO, address the report 
on potential violations, events and incidents 
in the area of  IT security; and monitor the 

NLB Group Annual Report 2019   Management Board of the Bank

The Management Board of  the Bank leads, 
represents, and acts on behalf  of  the Bank, 
independently and at its own discretion, 
as provided for by the law and the Bank’s 
Articles of  Association. In accordance with 
the Articles of  Association, the Supervisory 
Board may appoint (and recall) three to 
six members (a president and up to five 
members) to the Management Board. The 
President and members are appointed for a 
term of  five years and may be reappointed 
or dismissed early in accordance with the 
law and the Articles of  Association. The 
selection is not only based on the legal 
conditions, but also the internal acts and 
the recommended national and European 
good practice guidelines. Every member 
has to fit the professional profile prepared 
before the selection procedure. 

In 2019, the Management Board of  the 
Bank consisted of  Blaž Brodnjak (a member 
since 1 December 2012, Deputy President 
since 5 February 2016, and President, 
CEO and CMO since 6 July 2016, with 
a new five-year term of  office as at 6 July 
2016); and members Archibald Kremser, 
acting as CFO (since 31 July 2013 and with 
a new five-year term of  office as at 6 July 
2016); Andreas Burkhardt acting as CRO 
(since 18 September 2013 and with a new 
five-year term of  office as at 6 July 2016); 
and László Pelle acting as COO (since 26 
October 2016). The five-year term of  office 
of  the President of  the Management Board, 
Blaž Brodnjak, and the members of  the 
Management Board, Archibald Kremser, 
and Andreas Burkhardt expire on 6 July 
2021.

On 30 October 2019, the Supervisory 
Board of  NLB and László Pelle, member of  
the Management Board and COO, agreed 
on the termination of  his office in effect on 
31 January 2020. On 29 November 2019, 
the Supervisory Board appointed Petr 
Brunclík as member of  the Management 
Board, with a five-year term of  office from 
the day he receives consent by the ECB. 

He will assume the function of  COO and 
will be responsible for the IT, operations, 
procurement, and corporate real-estate 
management departments. The new COO 
is joining the Bank during its intense digital 
and IT transformation, as well as numerous 
challenges being set forth to the banking 
sector by various fintech companies, and 
continuing calls to improve customer 
experience. 

Petr Brunclík has almost 20 years of  diverse 
banking, business, customer service, process 
improvement, online, and technology 
experience. He majored in information 
technologies and applied informatics at 
the University of  Economics in Prague. 
Before joining NLB, he gained extensive 
experience as a Chief  IT and Operations 
Officer (CIO & COO) at the Home Credit 
Philippines (from June 2017), which is 
a part of  the Home Credit Group, an 
international consumer finance provider, 
with a leading presence across 11 countries 
in CEE, Asia, and North America. 

In June 2019, SSH completed the second 
phase of  the privatisation of  NLB, and 
the commitment given to the EC (as 
amended in August 2018) has been fulfilled 
in that respect. Through the year, the 
Management Board devoted considerable 
efforts toward digitalisation, streamlining, 
and the modernisation of  processes and 
services of  the Bank, and thus enabled the 
entire Group to progress in technological 
development, digitalisation, and new 
opportunities for future growth.

The remuneration of  the members of   
the Management Board is determined in 
their respective employment contracts. 
The variable part of  their remuneration 
is also subject to the Remuneration Policy 
for Employees Performing Special Work 
(November 2019). The remuneration 
policy defines the rules and criteria for the 
adjustment of  variable remuneration to 
performance and risks prior to awarding 
of  variable remuneration and the rules and 
criteria for the use of  malus in relation to 

121

the deferred part of  variable remuneration 
and clawback. Employment contracts of  
the members of  the Management Board 
also determine other rights of  the members 
of  the Management Board in accordance 
with the Rules on determining other rights 
under management employment contracts 
or other regulations of  the Bank (October 
2016). 

In 2019, the Bank did not pay variable 
remuneration in the form of  NLB shares 
to any member of  the Management 
Board, nor do stock option plans and 
comparable financial instruments make up 
the majority of  the variable remuneration 
of  any member of  the Management Board. 
In relation to the payment of  variable 
remuneration in own shares, the Bank 
complies with the Banking Act (ZBan-2) 
and the Guidelines of  the BoS dated 22 
November 2016, concerning the application 
of  the principle of  proportionality in the 
implementation of  remuneration policies 
(BoS Guidelines). Considering that the 
Bank shares are listed on a regulated market 
and based on point 7 of  the first paragraph 
of  Article 170 of  the Banking Act (ZBan-2), 
which is based on the Directive 2013/36/
EU of  the European Parliament and of  
the Council, at least 50% of  the variable 
remuneration of  (among other) each 
member of  the NLB Management Board 
shall comprise ordinary shares of  NLB. 
The said requirement applies to both the 
non-deferred and the deferred part of  
variable remuneration (which is different 
from recommendations 21.4 and 21.6 
which provide that variable remuneration 
awarded in shares should not be paid out 
for at least three years after the award). 
When the variable remuneration of  an 
individual Identified Staff in a particular 
year does not exceed EUR 50,000, the BoS 
Guidelines allow for an exception from 
the requirement that a part of  variable 
remuneration has to be paid in own shares 
of  the bank. As the said threshold was not 
exceeded, in 2019 NLB did not pay variable 
remuneration to any of  the members of  
Management Board in the form of  shares. 

NLB Group Annual Report 2019   122

More information on remuneration policies 
is contained in the Human Resources 
chapter and in Disclosures Under Pillar III 
of  the Basel Standards. Concrete amounts 
of  remuneration of  the Management Board 
members for 2019 are described in the 
chapter Corporate Governance Statements 
and in Financial Statements (Related-party 
transactions).

In a decision dated 13 June 2019, the 
Constitutional Court of  the RoS repealed 
Article 33(4) of  the Banking Act (ZBan-2), 
which provided for an exception for banks 
regarding employee participation in the 
governance of  a company pursuant to the 
Worker Participation in Management Act 
(ZSDU). Following the mentioned decision 
of  the Constitutional Court, the Bank is 
required to enable workers participation in 

its governing bodies. For that purpose, the 
Bank and its worker’s council concluded 
an agreement dated 28 November 2019 
according to which the Bank is to prepare 
and submit at its regular 2020 General 
Meeting an amendment to its Articles 
of  Association that enable a right of  the 
Bank’s employees to nominate up to one 
third of  the Bank’s Supervisory Board 
members. It was additionally agreed that 
the worker’s council will not exercise its 
right to nominate a labour director of  the 
Bank Management Board before the end of  
August 2021. Provided that the change of  
the Articles of  Association is adopted, the 
Bank’s employees organised in a worker’s 
council will have an option to participate 
in the Bank’s governance. Nevertheless, the 
decision to exercise that right rests with the 
worker’s council alone.

NLB Group Annual Report 2019   123

Blaž Brodnjak 
President & CEO 

Term of  office: 2016-2021

Education: 

Other important functions 

Membership in management or 

and achievements:

supervisory bodies of related 

or unrelated companies:

•  Was a chairman or member of  the 

supervisory boards of  11 banking, three 
insurance, and one production company 

Direct responsibility: 

•  Chairman of  the Supervisory Board: 

NLB Banka, Sarajevo 
NLB Banka, Banja Luka 
NLB Banka, Skopje

•  Strategy and Business Development

•  Member of  the Supervisory Board: 

•  Legal and Secretariat

•  Communication

NLB Vita, Ljubljana

•  President of  the Association of  Banks in 

Slovenia (from 1 November 2017)

•  HR and Organisation Development

•  Member  of  the Board of  Governors: 

AmCham Slovenia

•  Investment Banking and Custody

•  Retail and Private Banking and 

Corporate Banking

•  MBA, IEDC Bled School of  

Management (2009)

•  Faculty of  Economics, University of  

Ljubljana (1998)

Career: 

•  President, CEO and CMO of  NLB 
(July 2016-), Deputy President of  the 
Management Board (2016), Member of  
the Management Board (2012-2016) in 
NLB

•  Head of  Group Corporate and Public 

Finance Division in the Hypo Alpe Adria 
Group in Klagenfurt (2010-2012)

•  Proxy of  the Management Board of  
Zavarovalnica Triglav (2009-2010)

•  Member of  the Management Board of  

Bawag banka (2005-2009)

•  Head of  Corporate Banking at Raiffeisen 

Krekova banka (2004-2005)

NLB Group Annual Report 2019   124

Andreas Burkhardt 
Member of the Management Board 

Term of  office: 2016-2021

Education: 

Other important functions 

Membership in management or 

and achievements:

supervisory bodies of related 

or unrelated companies:

•  18 years of  experience in the area of  

banking, especially in the area of  Central 
Europe

•  Chairman of  the Board of  Directors: 

NLB Banka, Prishtina

Direct responsibility: 

•  Internal Audit

•  Compliance and Integrity

•  Risk (CRO)

•  Workout 

•  Restructuring

•  MBA, University of  Dayton (1999)

•  University of  Augsburg, School of  

Business Administration and Economics, 
graduation (Diplom-Kaufmann) (1998)

Career:

•  CRO of  NLB (2013-)

•  Head of  risk management at Volksbank 
in Hungary, involved in the upgrade and 
rationalisation of  collection and company 
restructuring procedures (until January 
2013) 

•  Member of  the Management Board 
of  Volksbank, Romania, in charge of  
finance, restructuring, and collection 
(2010-2011)

•  Member of  the Management Board of  
Volksbank BiH in Sarajevo, in charge of  
the financial part of  operations and risks 
(2003-2009) 

•  Since 2000 he has occupied other 

functions in the aforementioned bank

NLB Group Annual Report 2019   125

Archibald Kremser 
Member of the Management Board 

Term of  office: 2016-2021

Education: 

•  MBA (INSEAD, France), specialising in 

bank management and corporate finance 
(2004)

•  MSc Engineering, University of  
Technology in Vienna (1997) 

Career: 

•  CFO of  NLB (2013-)

•  Eight years in various senior 

management functions/directorships 
within Dexia/Kommunalkredit Group 
(previously owned by Dexia SA and 
Volksbanken Austria AG)

 - Supervised the establishment and 
operation of  subsidiaries of  Dexia 
Kommunalkredit Bank in CEE with 
total assets of  approximately EUR 10 
billion (2005–2008)

 - Leading efforts to restructure 
Kommunalkredit Group by 
establishing a ‘bad-bank’ and winding-
down/divestment of  non-core assets 
and businesses (2008–2011)

 - Leading efforts to reposition 
Kommunalkredit Austria as 
an advisory-based specialised 
infrastructure bank in preparation 
for its subsequent privatisation 
(2011-2013)

•  Worked in leading international 
consulting firms Ernst & Young/
Cap Gemini (1997-2004), Bain & 
Company (2004-2005), leading strategic 
transformation projects in IT/Operations 
and performance improvement for 
various international financial institutions 
in Austria, Germany, Switzerland, and 
the entire CEE

Direct responsibility: 

•  Financial Accounting

•  Controlling 

•  Financial Markets

•  Group Real Estate Asset Management

•  Procurement and Corporate Real Estate 

Management

•  Group Steering

Membership in management or 

supervisory bodies of related 

Other important functions 

or unrelated companies:

and achievements:

•  Chairman of  the Board of  Directors: 

NLB Banka, Belgrade 
NLB Banka, Podgorica

•  More than 20 years of  experience in the 
financial services industry in Austria, 
CEE, and SEE focusing on finance 
and asset management, strategy and 
corporate development, as well as 
performance improvement assignments

NLB Group Annual Report 2019   126

László Pelle  
Member of the Management Board 

Term of  office: 2016-2021; early 
termination as of  31 January 2020

Education and training:

•  Master’s degree in electrical engineering 

at the Budapest University of  Technology 
(1991) 

•  Bachelor’s degree in electrical 

engineering, Kandó Kálmán College of  
Electrical Engineering in Budapest (1988) 

Career:

product platforms (Diners Club) in 
Citibank Budapest Rt, Global Consumer 
Bank, Hungary (1994-1996)

•  Head of  Card Department, Project 
Leader of  VISA implementation, 
initiated VISA card programme in 
Hungary. Rolled-out ATM and POS 
networks in branches of  Postabank and 
Savings Bank Corporation, Hungary 
(1992-1994)

•  COO of  NLB (2016-31 January 2020)

Other important functions 

and achievements:

•  25 years of  experience in the 

management of  banking operations and 
IT in various countries of  Central and 
SEE

Direct responsibility: 

•  Innovation and Business Analysis

•  Development of  Information System, 
Data Management, IT infrastructure

•  Payments Processing

•  Cash Processing

•  Treasury and Financial Markets 

Processing

•  Corporate Banking Processing

•  Retail Banking Processing

•  COO, responsible for IT, operations, 

premises, and procurement services in 
ERSTE Bank Zrt., Hungary (2009-2015)

•  COO, HSBC CEE (PL, CZ, SK, HU), 
responsible for regional operations of  
HSBC Premier in CEE. Roll-out of  
regional platform for OneBank IT 
and Operations. HSBC CEE, Czech 
Republic (2007-2009)

•  Operations and Technology Director, 

Corporate and Consumer Bank, 
responsible for the management of  
overall operations, IT processes, and 
client services. Started Citi Shared 
Service Centre in Budapest in Citibank 
Rt, Budapest, Hungary (2002-2007)

•  Operations and Technology Director, 

Consumer Bank, responsible for 
operations and technology. Set up of  
the initial banking infrastructure for 
credit cards and consumer banking in 
Citibank Handlowy Warszawie, Poland 
(1997-2002)

•  Regional Business Planning and Analysis 
Manager for Card Products, heading 
the business planning and analysis 
function (Pacific & CEEMEA countries) 
in Citibank N.A. Asia Pacific CEEMEA 
Regional Office, Singapore (1996-1997)

•  Card Operations Manager, Systems 

Development and Application Support, 
started up the retail bank and card 

NLB Group Annual Report 2019   127

The NLB Operational Risk Committee

The NLB Operational Risk Committee is 
responsible for monitoring, guiding, and 
supervising operational risk management 
in the Bank, and for transferring this 
methodology to the Group members. As a 
rule, the Committee meets once every two 
months. The Committee has 15 members. 
The Chairman of  the Committee is 
the member of  the Management Board 
responsible for the area of  risk (CRO).

The NLB Retail Credit Committee

The NLB Retail Credit Committee 
decides on the approval of  loans and 
other investment proposals, the conditions 
of  which deviate from standard banking 
products and services, and which represent 
additional risks for the Bank. As a rule, 
meetings are convened when necessary. 
The Committee has four members. The 
Chairman of  the Committee is the Director 
of  Credit Risk – Corporate and Retail.

Management Board appointed also other 
working bodies that operate at the lower 
level:

•  The Committee for New and Existing 

Products

•  The Group Real-Estate Asset 
Management Sub Committee

•  Committee for Business IT Architecture

•  Data Management Committee

•  The Anti-Money Laundering 

Commission

Further information about the work and 
powers of  the Management Board is set 
out in the section ‘Corporate Governance 
Statement of  NLB.’

has four members. The Chairman of  
the Committee is the member of  the 
Management Board responsible for the area 
of  finance (CFO).

Collective decision-making bodies

The NLB Group Real-Estate Asset 

Management Committee

The NLB Group Real-Estate Asset 
Management Committee is in charge of  
giving opinions on the acquisition/purchase 
price of  real property and additional 
investments in real property provided as 
collateral for NPL, the selling price of  own 
real property, and the acquisition/purchase 
price for the real property mortgaged in the 
sale of  receivables. As a rule, Committee 
meetings are convened once a week. The 
Committee has three members. The 
Chairman of  the Committee is the member 
of  the Management Board responsible for 
the area of  finance (CFO).

The Change the Bank Committee

The Change the Bank Committee is 
responsible for adopting decisions related 
to the portfolio of  development with the 
aim of  transforming the Bank and decisions 
related to adopting the development 
guidelines. The Committee has four 
members. As a rule, the Committee 
meetings are convened once a month. 
The Chairman of  the Committee is the 
President of  the Management Board 
(CEO).   

The Sales Board

The Sales Board adopts decisions on the 
management of  the range of  products and 
services, and the relationships with clients 
in the area of  sales. As a rule, Committee 
meetings are convened once a week. 
The Committee has 11 members. The 
Chairman of  the Board is the member 
of  the Management Board in charge of  
Retail and Private Banking and Corporate 
Banking (CMO).

Different committees, commissions, boards, 
and working bodies may be appointed by 
the Management Board of  the Bank for 
execution of  individual tasks within powers 
of  the Management Board of  the Bank. 
The key collective decision-making and 
advisory bodies of  the Management Board 
are:

The Corporate Credit Committee

The Corporate Credit Committee 
determines credit ratings and makes 
decisions on the reclassification of  clients, 
and approves commercial banking 
investment transactions and limits that are 
beyond the competencies of  the Directors. 
The Committee adopts decisions that are 
outside of  the powers of  the directors, as 
well as decisions on investment transactions 
in commercial banking within the statutory 
powers in the areas of  corporate banking 
in the Bank (all companies, banks, and 
financial institutions), operations with 
clients in intensive care and NPL.

As a rule, Committee meetings are 
convened once a week. The Committee 
has eight members. The Chairman of  
the Committee is the member of  the 
Management Board responsible for the area 
of  risk (CRO).

The NLB Group Assets and 

Liabilities Committee

NLB Group Assets and Liabilities 
Committee monitors conditions in the 
macroeconomic environment and analyses 
the balance, changes to, and trends in 
the assets and liabilities of  NLB and the 
Group companies, drafts resolutions, and 
issues guidelines for achieving the structure 
of  the Bank’s and the Group’s balance 
sheet. As a rule, Committee meetings are 
convened once a month. The Committee 

NLB Group Annual Report 2019   128

Advisory bodies of the Bank’s 

Electronic Data Management 

Management Board

System (EDMS)

In 2019, the Electronic Data Management 
System (EDMS) project came to an end. 
With EDMS, a very important step was 
made towards electronic management of  
the meetings of  the Bank’s bodies. All the 
meetings of  the Management Board, the 
Supervisory Board and its committees, 
Management Board for the Group, 
collective decision-making bodies and 
advisory bodies of  the Bank’s Management 
Board are thus conducted electronically.

The Watch List Committee

The Watch List Committee is an advisory 
body which acknowledges the activities 
related to the clients on the Watch List. 
As a rule, Committee meetings are 
convened quarterly. The Committee 
has seven members. The Chairman of  
the Committee is the member of  the 
Management Board responsible for the area 
of  risk (CRO).

The Risk Committee

The Risk Committee monitors and 
periodically reviews matters related to 
risk and commercial risk, and prepares 
materials for the Management Board 
to obtain decisions. The Committee 
has 12 members. The Chairman of  
the Committee is the member of  the 
Management Board responsible for the area 
of  risk (CRO).

NLB Group Annual Report 2019   129

NLB Group Annual Report 2019   130

Chapter 18 

Compliance 
and Integrity

The Bank constantly builds, strengthens, 

Group-wide ethics and integrity standards

and supports the culture of business 

compliance and due diligence within the 

Bank and the Group. The Group addresses 

the challenges of high regulation and 

strict regulatory requirements with 

a systematic approach to mitigating 

compliance risks. It is important to ensure 

that employees and decision-makers 

know and understand the purpose 

and objectives of the regulations. 

Systematic monitoring of the legal and 

regulatory environment and assessment 

of its impact on the Bank is thus an 

important part of its daily business. The 

Group is continuously strengthening 

the compliance function and diligence 

of its operations. Compliance policies 

within the Group are based on the 

framework of internationally-recognised 

standards of compliance management. 

A key element of the Group’s long-

term success is to follow reasonably set 

rules and values. Compliance in NLB is 

integrated into the day-to day business 

of the Bank to support its operations, 

to contribute to its strong internal 

control environment, and to ensure 

that compliance risks are mitigated.

The Compliance and Integrity in the Bank 
addresses the following risk areas: fraud 
prevention and investigation; AML/CTF; 
privacy data protection and information 
security; regulatory compliance; corruption 
prevention; conflict of  interests, gifts 
and hospitality management; fit and 
proper assessment procedures (as part of  
assessing reputation, financial strength, 
time availability, and conflict of  interests); 
identification, assessment, and management 
of  compliance, and integrity risks at the 
Bank and the Group levels; oversight, 
monitoring, steering, and managing 
the Group compliance function and 
programme (established by standards for 
compliance and integrity for the Group and 
implementation of  monitoring by off-site 
data analysis and onsite visits); and business 
ethics and corporate integrity.

Within the framework of  the programme 
of  ensuring business compliance, the 
Group also deals with the ethics and 
integrity of  the organisation. Such a 
programme encourages employees and 
other stakeholders to conduct business, 
which is consistent with a strong positive 
organisational culture. The values of  the 
Group, embedded in the Group Code of  
Conduct, provide guidance and principles 
of  expected behaviour regarding ethical 
conduct and require appropriate conduct 

from all employees at any level of  the 
organisation, including its contractors.

Regime on inside information (MAR)

In line with the Financial Instruments 
Market Act (ZTFI-1), MAR, and other 
relevant regulations, the Bank has a system 
in place on the level of  the Bank and its 
entire Group for managing and publicly 
disclosing inside information in a manner 
that enables it to comply with the obligations 
related to inside information identification 
and disclosure in accordance with the 
rules and regulations applicable at any 
time. The Bank has also in place a system 
implementing the market abuse prevention 
regime in accordance with MAR, to prevent 
insider trading, market manipulation and 
illegal disclosure of  inside information. 

Managing regulatory compliance risks

The Bank is constantly faced with 
complex processes of  adaptation to the 
new regulatory environment and complex 
requirements. In 2019, higher focus was 
required in the field of  inter alia, payment 
services (PSD2 and related regulatory 
requirements, implementing technical 
standards as well as EBA guidelines), the 
market of  financial instruments (MiFID 
II, MiFIR), new banking prudential 
regulatory requirements (CRR, CRD, 
hence a number of  technical standards 
and guidelines are yet to be prepared 
in due course), proposed changes to the 
AML/CTF laws and regulations, the new 
regulatory rules on benchmarks (BMR), 
and new macroprudential requirements 
issued by the BoS related to consumer loans. 
All the aforementioned as well as other 
changes in the Group’s legal environment 
needed to be implemented in the bank’s 
business operations, as well as internal 
processes. Consequently the compliance 
function supported and coordinated these 
processes to ensure timely implementation 
and is constantly monitoring the process of  
ensuring compliance with the requirements 
applicable to the Bank or Group. 

NLB Group Annual Report 2019   131

200  

More than 200 regulatory changes 

in Slovenian or EU environment 

relevant for the Bank were 

identified and monitored in 

2019, 82 of them being directly 

applicable, whereas Group-wide 

there were approximately 300 of 

all relevant regulatory changes 

identified and monitored.

2,090

More than 2,090 hours were 

dedicated to advising on 

compliance issues by the 

Compliance and Integrity in NLB.

11

There were 11 policies and 

procedures from compliance area 

issued and implemented in 2019, 

upgrading compliance and integrity 

practices in the Bank and the Group.

Within the Group, the constantly changing 
regulatory environment required several 
implementation activities as well. The 
Compliance function reports to the 
Management Board and the Supervisory 
Board of  the Bank. The Compliance 
functions of  Group core members also 
provide quarterly reports to the Compliance 
and Integrity of  the Bank, as well as to their 
Boards. Managers and other employees 
were also informed in a timely manner 
about issues of  regulatory compliance via 
regular monthly compliance and integrity 
e-newsletters, which also include relevant 
information for raising awareness about 
ethics and integrity. 

Preventing Money Laundering 

and Terrorism Financing

The Bank complies with national 
regulations on Anti-Money Laundering 
and Counter-Terrorism Financing (AML/
CTF), including the Guidelines of  the 
BoS. The RoS is a member of  EU, and 
thus is subject to the standards of  the 
Financial Action Task Force (FATF) and the 
European legislation based on them. For 
the Group, it is of  paramount importance 
to effectively mitigate the risk of  money 
laundering and terrorism financing. This is 
why rules, procedures, and technology in 
the area of  AML/CTF are the subject of  
strict and unified policies/standards. The 
same approach is applied for sanctions and 
embargo screening. Upgraded Group AML 
and Acceptance policies were adopted in 
2020, introducing further enhancements 
of  Group AML governance in line with 
directions set by the BoS. Headquarters 
are exercising constant onsite and off-site 
monitoring of  the implementation and 
execution of  standards throughout the 
Group.

where criteria were met. The Bank has 
adopted additional measures to prevent the 
onboarding of  clients with new types of  
AML/CTF indicators. Following the 2018 
increase of  the AML/CTF team, the bank 
also dedicated additional resources to the 
team in 2019.

Information security and 

personal data protection

The information security area, inter alia, 
focused on upgrading the Bank’s Security 
Operations Centre to the level of  the 
Group member banks, to ensure group-
wide activities are operationally in place 
24/7, through close cooperation of  IT 
experts within the Group. Furthermore, 
in line with the plan, several internal 
assessments/compliance checks were 
made on the basis of  ISO 27001:2013 
and ISO 27002:2013 standard, including 
related to external providers (i.e., personal 
data processors and external software 
providers). Special obligatory e-training for 
all employees in the area of  information 
security was prepared and was followed 
by testing of  awareness related to social 
engineering; all as part of  prevention 
measures in this area.

The Bank is running its operations in line 
with GDPR requirements including the 
retention and processing of  personal data, 
dedicated Data Privacy Officer, education, 
and training of  employees. New Slovenian 
Personal Data Protection Act (ZVOP-2) 
was not adopted in 2019 – although it 
is expected to be adopted in 2020. If  
necessary, further alignments will be 
made when the national legislation will 
be in place.

Prevention 

The Bank has observed an increased 
number of  clients with AML/CTF 
indicators. Pursuant to AML/CTF 
legislation, all of  them were duly reported 
to competent national authority and 
business relationships were terminated 

A reassessment of  compliance risks 
(so-called ECRA - Enterprise Compliance 
Risk Assessment) was carried out at the 
Group level, based on the newly updated 
methodology in 2019 after conducting this 
process in 2017. The assessment allows 

NLB Group Annual Report 2019    
132

the Group to reduce the compliance 
and integrity risks with already prepared 
risk-mitigation measures and understand 
the residual compliance risks. As part of  
compliance programme, Compliance and 
Integrity is also involved, inter alia, in risk 
assessments regarding new and changed 
products, fit and proper assessments for key 
function holders, outsourcing, and other 
changes materially affecting the Bank’s 
business. 

The Compliance function prepared several 
workshops and compulsory e-education 
on ethics, the prevention of  corruption, 
conflicts of  interest, protection of  personal 
data, Money Laundering and Terrorist 
Financing Prevention (MLTFP), and other 
relevant topics related to everyday work. 
For all employees, yearly e-trainings are 
mandatory on subjects such as prevention 
of  insider trading and market manipulation, 
ethics, anti-corruption, mitigation of  conflict 
of  interests, personal data protection, 
information security, and similar themes. 
Special workshops and target group trainings 

(also e-trainings) were organised as part 
of  the implementation of  requirements. 
Such trainings have also been made part of  
the compliance and integrity programme 
standards for the Group’s core subsidiaries. 
The Group seeks to promote a corporate 
culture that facilitates compliance, and by 
continuously raising awareness, for example 
through communication via its monthly 
compliance newsletter, detailing not only 
important regulatory changes, but also 
current information and case studies on 
different compliance and ethics topics. The 
Group also devotes a great deal of  emphasis 
to preventing harmful conduct and incidents 
in the Bank. In 2019, employees at all levels 
received information and training about the 
prevention of  harmful conduct, procedures, 
and whistleblowing channels. The Group 
also continued with the implementation of  
the Whistler, a special IT tool for whistle-
blowers, whereas the process of  internal 
investigations is in place. The Bank’s staff is 
obliged to take part in yearly Compliance 
training and education.

75

In 2019, more than 75 trainings 

were organized, educational 

and risk-awareness activities, 

covering different compliance 

and integrity topics in the Bank, 

whereas Group-wide more than 

100 of them were conducted.

10

In 2019, compliance function 

conducted 10 visits in the Group 

members, covering all areas in the 

Compliance and Integrity. Onsite 

visits are only part of the Group 

compliance and integrity programme 

to ensure an adequate level of 

compliance and integrity standards 

and practices in the Group.

NLB Group Annual Report 2019   133

19,686  

hours spent in audits 

709

hours spent on consulting 

24

Internal Audit experts 

46

planned and extraordinary 

audits conducted 

Chapter 19 

Internal Audit

Internal Audit reviews key risks in the 

Group’s operations, advises management 

at all levels, and deepens understanding 

of the Bank’s operations. It provides 

independent and impartial assurance 

regarding the management of key risks, 

management of the Bank, operation of 

internal controls, and thereby strengthens 

assignments were conducted and three 
were postponed due to objective reasons. 
Furthermore, auditors conducted 18 
branch inspections and were involved in a 
strategic project as advisor. The majority of  
the recommendations given in 2019 were 
implemented within the agreed deadlines.

and protects the value of the Bank.

Implementation of uniform rules

Internal Audit is the independent, objective, 
and advisory control body responsible for 
a systematic and professional assessment 
of  the effectiveness of  risk management 
procedures, completeness, and functionality 
of  internal control systems, and the 
management of  the Group operations on 
an ongoing basis. Internal Audit provided 
impartial assurance to the Management 
Board and Supervisory Board on the 
management of  risks in key areas, i.e., cyber 
security, data management, vault operation, 
cash management, IT development 
process, incident management, RWA 
calculation and risk assessment framework, 
provisioning, NPL and collateral 
management, and others. 

Performed audits

Internal Audit performs its tasks and 
responsibilities on its own discretion and 
in compliance with the annual audit plan 
as approved by the Management Board 
and confirmed by the Supervisory Board. 
Based on its internal methodology and 
comprehensive risk analysis for 2019, 
Internal Audit in NLB intended to 
perform 49 audits, out of  which 46 audit 

Internal Audit increases efficiency. It 
focuses on monitoring the implementation 
of  audit recommendations, training and 
education, updating the internal audit 
charter and manual, advising management, 
and ensuring high quality and professional 
operations of  the internal audit function 
within the Group. Internal Audit also 
introduces uniform rules of  operation of  
the internal audit function and regularly 
monitors the compliance with these rules 
within the Group.

The highest standards were followed

Internal Audit and other internal audit 
services in the Group operate in accordance 
with the: 

•  International Standards for the 

Professional Practice of  Internal Auditing

•  Banking Act (ZBan-2) or other relevant 
laws which regulate the operations of  a 
Group member

•  Code of  Ethics of  an Internal Auditor

•  Code of  Internal Auditing Principles.

NLB Group Annual Report 2019    
134

NLB Group Annual Report 2019   135

Chapter 20 

Corporate Governance 
Statements

NLB Group Annual Report 2019   136

Statement of  Management’s Responsibility

The Management Board hereby confirms 
the statements made in the business report, 
which are in accordance with the attached 
financial statements as at 31 December 
2019, and represent the actual and fair 
financial standing of  the Bank and the NLB 

Group, as well as their operating results in 
the year that ended 31 December 2019.

The Management Board confirms that 
the business report includes a fair view of  
developments and operating results of  the 

Bank and the Group and their financial 
standings, including a description of  the 
key types of  risks and the companies under 
consolidation are exposed as a whole.

Management Board of NLB

Archibald Kremser
Member of  the  
Management Board

Andreas Burkhardt
Member of  the  
Management Board

Blaž Brodnjak
President & CEO

NLB Group Annual Report 2019   Types of  Services for which NLB Holds Authorisation

137

4. 

5. 

custodian services according to the 
law governing investment funds and 
management companies 
credit brokerage for consumer and 
other loans

Authorisation to perform banking 
services is published on the official 
webpage of  the BoS: https://www.bsi.
si/en/financial-stability/institutions-
under-supervision/banks-in-slovenia/8/
nova-ljubljanska-banka-dd-ljubljana.

In accordance with the provisions of  Article 
14 (1st paragraph) of  the Regulation on 
Books of  Accounts and Annual Reports of  
Banks and Savings Banks (Official Gazette 
of  the RoS, No. 69/17 and 73/19) adopted 
by the BoS on the basis of  the authorisation 
from Article 93 of  the Banking Act (Official 
Gazette of  the RoS, no. 25/15 and 
subsequent amendments, hereinafter ZBan-
2), NLB hereby lists all of  the types of  
financial services which, in accordance with 
the authorisation of  the BoS, took place 
during the period for which the business 
report was prepared.

NLB has an authorisation to perform 
banking services pursuant to Article 5 of  
the Banking Act (ZBan-2). Banking services 
are the acceptance of  deposits and other 
repayable funds from the public and the 
granting of  credits for its own account.

The bank has an authorisation to perform 
mutually recognised and additional 
financial services. 

It may perform the following mutually 
recognised financial services, pursuant to 
Article 5 of  the Banking Act (ZBan-2), 
namely:

1. 

2. 

accepting deposits and other repayable 
funds from the public 
granting of  loans, including:
•  consumer loans
•  mortgage loans
•  purchase of  receivables with or 
without recourse (factoring)

•  financing of  commercial 

transactions, including export 
financing based on the purchase 
of  non-current non-past-due 
receivables at a discount and 
without recourse, secured by 
financial instruments (forfeiting)

4.  payment services 
5. 

6. 

7. 

issuing and managing other payment 
instruments (e.g. travellers cheques and 
bank bills of  exchange), insofar as such 
services are not included in the services 
referred to in the previous point
issuing of  guarantees and other 
sureties 
trading for own account or for the 
account of  clients:
•  in money-market instruments
•  in foreign legal tender, including 
currency exchange transactions
•  in standardised futures and options
•  in currency and interest-rate 

instruments

•  in transferable securities

9. 

8.  participation in securities issues and 
the provision of  associated services 
corporate consultancy with regard to 
capital structure, operational strategy 
and related matters, and consultancy 
and services in connection with 
corporate M&A 

10.  monetary intermediation on interbank 

markets 

11.  advice on portfolio management 
12.  safekeeping of  securities and other 

related services 

13.  credit rating services: collecting, 
analysing and disseminating 
information regarding creditworthiness 
leasing of  safe deposit boxes 
investment services and transactions, 
and ancillary investment services 
in accordance with the Financial 
Instruments Market Act (ZTFI)

14. 
15. 

It may perform the following additional 
financial services, pursuant to Article 6 of  
the Banking Act (ZBan-2):

1.  brokerage in the sale of  insurance 

policies pursuant to the law governing 
the insurance industry 

NLB Group Annual Report 2019   138

Corporate Governance Statement of  NLB

Pursuant to the fifth paragraph of  Article 
70 of  the Companies Act (ZGD-118) NLB 
hereby gives the following Corporate 
Governance Statement as a part of  the 
Business Report of  the NLB Group Annual 
Report 2019.

1.  STATEMENT OF COMPLIANCE WITH THE 

CORPORATE GOVERNANCE CODE

NLB as a company whose shares are listed 
on Prime Market of  the Ljubljana Stock 
Exchange hereby discloses the compliance 
with the Corporate Governance Code for 
Listed Companies, as the code that applies 
for the bank. Information contained in this 
point represents a ‘Statement of  Compliance 
with the Corporate Governance Code’ as 
defined in the Ljubljana Stock Exchange 
Rules, valid from 9 December 2019 (Articles 
24 – 26). 

1.1.  REFERENCES TO THE CODE, THE 

RECOMMENDATIONS AND OTHER 

INTERNAL REGULATIONS ON CORPORATE 

GOVERNANCE

Corporate governance of  the Bank is 
based on applicable legislation of  the RoS, 
particularly the provisions of  the Companies 
Act (ZGD-1) and the Banking Act (ZBan-
2), the Decision on Internal Governance 
Arrangements, the Management Body and 
the Internal Capital Adequacy Assessment 
Process for Banks and Savings Banks 
(Official Gazette of  the RoS, No. 73/15, and 
further changes), and the EBA Guidelines on 
Internal Governance (EBA/GL/2017/11; 
21/03/2018).

The corporate governance framework of  the 
Bank is designed jointly by the Management 
Board and the Supervisory Board of  the 
Bank with a Corporate Governance Policy 
of  NLB (March 2019, published on website: 
https://www.nlb.si/corporate-governance), 
wherein they commit to and publicly disclose 
to shareholders, clients, creditors, employees, 

and other stakeholders as a whole, how they 
will supervise and manage the Bank. The 
Management and Supervisory Boards also 
decide on which corporate governance code 
the Bank should follow.

Apart from binding legal framework, NLB 
also follows a Corporate Governance 
Code for Listed Companies (Slovenian 
Directors’ Association and Ljubljana Stock 
Exchange, adopted 27 October 2016, valid 
from 1 January 2017). The recommended 
practices contribute to a transparent and 
understandable governance system, which 
promotes both domestic and foreign investor 
confidence, as well as the confidence of  
employees, other stakeholders (regulators, 
suppliers, etc.) and the general public. 
Due to the fact that the first phase of  the 
privatisation of  the Bank was concluded 
on 14 November 2018, NLB became a 
listed company (as its shares were listed on 
Ljubljana Stock Exchange and the GDRs 
representing NLB’s ordinary shares were 
listed on London Stock Exchange). From the 
mentioned date on NLB has followed the 
recommendations of  the mentioned code 
exclusively. The code is available on the web 
site: www.ljse.si.

Corporate Governance Policy of  the NLB 
policy should be read together with the NLB 
Group Corporate Governance Policy, in 
which the corporate governance principles 
and mechanisms of  the Group members 
are defined, while also respecting the local 
legislation and regulatory requirements. 

Furthermore, in 2019 NLB complied in its 
governance system with the commitments 
made by the RoS to the EC with respect 
to the state aid given to NLB in December 
2013 (commitments on corporate 
governance). Mentioned commitments 
were changed with the Amendment of  the 
Restructuring Decision of  NLB on May 
2017 and with the Amendment of  the 

Restructuring Commitments of  NLB on 10 
August 2018 (public versions of  mentioned 
decisions available on:

•  http://ec.europa.eu/

competition/state_aid/cas-
es/269184/269184_1911771_145_2.pdf  
and

•  https://eur-lex.europa.eu/le-

gal-content/EN/ TXT/?uri=uris
erv:OJ.L_.2018.298.01.0017.01.
ENG&toc=OJ:L:2018:298:TOC).

However, as at 31 December 2019 all 
the commitments expired and to NLB’s 
assessment were also fulfilled, therefore 
consequently the limitations given by the 
commitments are not valid anymore.

NLB strives to increase the level of  its 
business transparency and informs the 
shareholders and other expert community 
in line with the Guidelines on Disclosure 
for Listed Companies (Ljubljana Stock 
Exchange, 19 August 2019) on electronic 
communications system of  the Ljubljana 
Stock Exchange (SEOnet) and in line with 
Rules of  the London Stock Exchange 
through Regulatory News Services (RNS) of  
the London Stock Exchange.

According to the Companies Act (ZGD-1, 
Article 70, paragraph 5), the Bank discloses 
its compliance with mentioned codes based 
on the ‘comply or explain’ principle. The 
statement refers to the Bank’s system of  
corporate governance from the beginning 
to the end of  financial year, which also 
corresponds to the beginning and the end 
of  the calendar year (1 January until 31 
December 2019). 

18. The Companies Law (ZGD- 1; Official Gazette of the RoS, 

No. 65/09 – official consolidated text, 33/11, 91/11, 32/12, 

57/12, 44/13 – decision of the Constitutional Court, 82/13, 

55/15, 15/17 and 22/19 – ZposS).

NLB Group Annual Report 2019   The Bank publishes this statement in the 
Business Report of  the NLB Group Annual 
Report 2019, as well as a separate report 
on its website (https://www.nlb.si/investor-
relations). The Corporate Governance 
system of  the Bank and all relevant 
information on Bank’s management that 
exceeds the requirements of  this act are 
published in the Corporate Governance 
Policy of  NLB, and other documents that 
are communicated to the stakeholders 
by being published on the NLB website 
(http://www.nlb.si/corporate-governance).

2.  STATEMENT OF COMPLIANCE WITH 

THE CORPORATE GOVERNANCE CODE 

FOR LISTED COMPANIES

NLB deviates from the recommendations 
as described below, and hereby explains 
reasoning for such deviations.

Recommendation no. 8.1: Upon 
convocation of  the General Meeting 
of  shareholders scheduled for 10 
June 2019 NLB did not publish all 
required information pursuant to this 
recommendation on its website. In the 
future, NLB intends to publish on its 
website also all required information 
regarding the organised collection of  proxy 
notices.

Recommendation no. 8.5: In the 
reasoning of  the proposals for the General 
Meeting, NLB does not cite the past 
membership in other management or 
control bodies, nor eventual conflicts of  
interest (because they are already included 
into Fit&Proper procedure). 

Recommendation no. 10.1: In assessing 
a candidate’s eligibility for a Supervisory 
Board member, statutory criteria are 
applied, however, candidates don’t have 
a certificate evidencing their specialised 
professional competence for membership 
on a Supervisory Board, such as the 
Certificate of  the Slovenian Directors’ 
Association, or any other relevant 
certificate.

Recommendation no. 12.2: The Rules 
of  Procedure of  the Supervisory Board to 
NLB do not include the list of  all types of  
transactions for which the Management 
Board needs prior approval of  the 
Supervisory Board but refer to Article 24 of  
the Articles of  Association. The mentioned 
rules also do not include the Supervisory 
Board evaluation, education and training 
of  the members of  the Supervisory Board. 
The mentioned provisions are part of  other 
internal documents or decisions of  the 
managing bodies.

Recommendation no. 12.3: The 
Rules of  Procedure of  the Supervisory 
Board of  NLB do not include the scope 
of  topics and timeframes to be respected 
by the Management Board in its periodic 
reporting of  the Supervisory Board. 
However, scope of  topics and time frames 
of  periodic reporting to the Supervisory 
Board are included in annual Action 
Plan of  the Supervisory Board, and also 
the Articles of  Association. Professional 
services of  the bank take care that timely 
information is provided to the Supervisory 
Board.

Recommendation no. 15.3: NLB 
deviates from this recommendation because 
the President of  the Supervisory Board 
is at the same time the President of  the 
Nominations Committee.

Recommendation no. 16.2: The 
Secretary of  the Supervisory Board did 
not sign a separate statement in which 
she makes a commitment to protect the 
confidentiality of  information on the same 
level as the members of  the Supervisory 
Board. She has provisions on confidentiality 
included in her employment contract and 
is obliged to protect the confidentiality of  
information by the Banking Act (ZBan-2) 
and Labour Law.

Recommendation no. 17: In our 
opinion, at the beginning 2019 the 
Bank was not providing payment to 
the Supervisory Board members that 

139

corresponded to their responsibilities and 
the fines set by the Banking Act (ZBan-2). 
However, changes to the reimbursement of  
the Supervisory Board and its committees 
were adopted at the General Meeting 
dated 21 October 2019 that to a better 
degree correspond with the responsibilities 
and tasks to which the members of  the 
Supervisory Board are subjected. 

Recommendations no. 21.4 to 
21.6: In 2019, NLB did not pay variable 
remuneration in the form of  NLB shares 
to any member of  the NLB Management 
Board, nor do stock option plans and 
comparable financial instruments 
make up the majority of  the variable 
remuneration of  any member of  the 
NLB Management Board. In relation to 
the payment of  variable remuneration 
in own shares NLB complies with the 
Banking Act (ZBan-2) and the Guidelines 
of  the BoS dated 22 November 2016, 
concerning the application of  the principle 
of  proportionality in the implementation 
of  remuneration policies (hereinafter: 
BoS Guidelines). Considering that NLB 
shares are listed on a regulated market and 
based on point 7 of  the first paragraph of  
Article 170 of  the Banking Act (ZBan-2), 
which is based on the Directive 2013/36/
EU of  the European Parliament and of  
the Council, at least 50% of  the variable 
remuneration of  (among other) each 
member of  the NLB Management Board 
shall comprise ordinary shares of  NLB. 
The said requirement applies to both the 
non-deferred and the deferred part of  
variable remuneration (which is different 
from recommendations 21.4 and 21.6  
which provide that variable remuneration 
awarded in shares should not be paid out 
for at least three years after the award). 
When the variable remuneration of  an 
individual Identified Staff in a particular 
year does not exceed EUR 50,000, the BoS 
Guidelines allow for an exception from 
the requirement that a part of  variable 
remuneration has to be paid in own shares 
of  the bank. As the said threshold was not 
exceeded, in 2019 NLB did not pay variable 

NLB Group Annual Report 2019   140

remuneration to any of  the members of  
NLB Management Board in the form of  
NLB shares. 

of  its bodies (Management Board and 
Supervisory Board and the General 
Meeting) on its website.

Recommendation no. 25.3: The Bank 
deviates from the recommendation on 
rotation of  audit companies. In 2018, the 
Bank followed provisions of  the Banking 
Act (ZBan-2) and the Recommendations 
and the Expectations of  SSH regarding the 
rotation of  audit companies, which define a 
longer rotation period (10 years).

Recommendation no. 27.4: NLB draws 
up its financial calendar which is published 
on banks’ website (https://www.nlb.si/
financial-calendar) and includes the date 
of  the Annual General Meeting, however, 
it doesn’t provide information on the 
dividend payment date. Dividend payment 
date is announced in the Publication of  
the Agenda and Proposed Resolutions to 
be passed at the Annual General Meeting 
(both documents published on https://
www.nlb.si/general-meetings). The 
dividend payment date is determined 
based on KDD Operations Rules (Central 
Securities Clearing Corporation).

Recommendation 29.3: the Bank does 
not have a program of  acquisition of  own 
shares yet. The Bank’s managing bodies 
will discuss about adoption of  mentioned 
program in 2020. 

Recommendation no. 29.7: NLB 
discloses the remuneration of  each member 
of  the Management Board and of  the 
Supervisory Board broken down to all items 
that are contained in the Appendices C.3 
and C.4 of  Corporate Governance Code 
for Listed Companies (except for Appendix 
C.3 of  Corporate Governance Code for 
Listed Companies, where NLB does not 
disclose the gross variable income of  the 
members of  the Management Board on the 
basis of  quantity and quality criteria, but 
only as a total). 

Recommendation no. 29.9: NLB 
does not publish the rules of  procedure 

3.  MAIN FEATURES OF INTERNAL 

CONTROL AND RISK MANAGEMENT 

SYSTEMS IN RELATION TO FINANCIAL 

REPORTING

NLB is governed by the provisions of  the 
Banking Act (ZBan-2) and the Regulation 
on Internal Governance Arrangements, 
the Management Body and the Internal 
Capital Adequacy Assessment Process 
for Banks and Savings Banks regulating, 
among other, the Bank’s obligation to set 
up, maintain appropriate internal control, 
and risk management systems. Due to 
the above, NLB has developed a steady 
and reliable internal governance system 
encompassing the following: 

•  A clear organisational structure with 
precisely defined, transparent and 
consistent internal relations in the area of  
responsibility

•  Effective risk management processes 

for identifying, measuring or assessing, 
managing and monitoring risks, including 
risk appetite, risk strategy, ICAAP, 
ILAAP, recovery plan and the reporting 
of  risks to which the Group is exposed or 
could be exposed in its operations
•  Incorporating main strategic risk 

guidelines into annual business plan 
review, budgeting process and other 
relevant decision-making

•  Suitable internal control mechanisms 

that include appropriate administrative 
and accounting procedures

•  The appropriate remuneration policies 

and practices that are in line with 
prudent and effective risk management, 
and thus promote risk management

3.1.  Internal control mechanisms

Suitability of  the internal control 
mechanisms are determined by the 
independence, quality, and validity of:

•  The rules for and controls of  the 
implementation of  the bank’s 
organisational procedures, business 
procedures, and work procedures 
(internal controls), and 

•  The internal control functions and 
departments (internal control 
functions)

3.1.1.  Internal Controls

Internal controls should put in place at all 
levels of  the Banks organisational structure, 
especially the levels of  commercial, control, 
and support functions, and at the level 
of  each of  the Banks financial services. 
In daily operations, the bank follows the 
internal act System of  Internal Controls, 
which sets the system of  internal controls 
in NLB and the responsibilities for its 
establishment, continuous performance, 
and its upgrading. On the organisational 
level, the Bank established middle-offices 
and back offices.

In the event of  deficiencies, irregularities 
of  breaches identified in the process of  
implementation of  internal controls the 
breaches are discussed at the Operational 
Risk Committee and appropriate actions 
are taken. In the events of  intentional 
breaches of  the Banks rules as defined by 
the NLB Group Code of  Conduct, the 
events are handled according to Integrity 
and Compliance Policy of  NLB, and NLB 
Group.

3.1.2.  Internal Control Functions

The internal control functions are part of  
the system of  the internal governance in the 
Bank. Internal control functions include:

a) The Internal Audit Department

The Internal Audit function is organised 
according to the Charter on the Internal 
Audit of  NLB adopted by the Management 
Board on 13 November 2018 (and 
supplemented on 13 August 2019), to 
which the Supervisory Board of  NLB gave 
its approval (30 November 2018 and 6 
September 2019).

NLB Group Annual Report 2019   The Charter of  the Internal Audit of  
NLB is the umbrella document about the 
understanding and role of  the Internal 
Audit in NLB, which defines the purpose, 
powers, responsibilities, and tasks of  the 
Internal Audit in line with the International 
Standards for the Professional Practice of  
Internal Auditing. The mentioned Charter 
lays down the position of  the Internal Audit 
in the organisation, including the nature 
of  the relationship between the functional 
responsibility of  the Head of  the Internal 
Audit to the supervisory body, grants 
authorisations to internal auditors for 
accessing records, employees, premises, and 
equipment relevant for performing their 
tasks, and defines the area and activities of  
the Internal Audit.

The Management Board has set up an 
independent internal audit function which 
gives assurances and advice about risk 
management, internal controls system, and 
management of  the NLB. The mission 
and the principal task of  the Internal Audit 
is to consolidate and secure the value of  
the Bank by issuing objective assurances 
based on risk assessment, with consultancy 
and deep understanding of  the Bank’s 
operations. In addition to that, the Internal 
Audit carries out regular control of  the 
quality of  operation of  the other internal 
audit departments in the Group and takes 
care of  constant development of  the 
internal auditing function.

Pursuant to the provisions of  the law, the 
Bank has organised the internal audit as an 
independent organisational unit, primary 
responsible to the Supervisory Board of  the 
NLB and secondary to the Management 
Board of  the Bank. 

The Supervisory Board of  NLB must 
issue its approval of  the appointment, 
remuneration, and dismissal of  the Director 
of  the Internal Audit, which ensures their 
independence and thus the independence 
of  the work of  the Internal Audit. 

b) The Risk Management Function

The Risk Management Function is 
organised according to the Charter of  
the Risk Management Function of  NLB 
adopted by the Management Board on 6 
November 2015, in agreement with the 
Supervisory Board of  NLB. The Charter 
on Functioning of  the Risk Management 
Function of  NLB is the framework 
document on understanding and role of  
the risk management function; it defines 
the purpose, validity, and method of  
operation, as well as the authorisations and 
responsibilities of  the risk management 
function according to the requirements 
of  the Banking Act (ZBan-2) and the 
Regulation on Internal Management 
Arrangements, Management Body, and 
Internal Capital Adequacy Assessment 
Process for Banks and Savings Banks.

The risk management function represents 
an important part of  overall management 
and governance system in the Group. This 
function in NLB is organised within the 
Risk stream, covered by the member of  
the Management Board in charge of  risk 
(CRO). Risk stream covers the following 
organisational units: 

•  Global Risk 
•  Corporate and Retail Credit Analysis 

Department 

•  Evaluation and Control 
•  Restructuring 
•  Non-Performing Loan Management 

Department 

The risk management function is 
performed by the Global Risk. In 
accordance with the competences, 
authorisations, and responsibilities, 
Global Risk is represented by its General 
Manager. The Global Risk is, in functional 
and organisational terms, separate from 
other functions where business decisions 
are adopted and where potential conflict 
of  interest may arise with the risk 
management function. The head of  the risk 
management function has direct access to 
the Management Board of  the NLB, and at 

141

the same time unhindered and independent 
access to the Supervisory Board of  NLB 
and the Risk Committee of  the Supervisory 
Board of  the NLB. 

Risk management in the Group is in charge 
of  managing, assessing, and monitoring 
risks within the Bank as the main entity in 
Slovenia, and the competence centre for six 
banking subsidiary banks. Furthermore, it is 
also responsible for several ancillary services 
companies and non-core subsidiaries which 
are in a controlled wind-down. In members 
of  the Group, the risk management 
function is organised according to the local 
legislation, taking into account the bases 
for set-up, organisation, and activities 
in the area of  risk management in the 
members, as defined in the document 
‘Risk Management Standards in the NLB 
Group’. The described standards on risk 
management provide the members of  the 
Group the bases with which they have 
to align their strategic risk orientations, 
internal policies, organisation, work 
procedures, methodologies, and reporting 
system.

NLB is, as a systemic bank, involved in 
the Single Supervisory Mechanism (SSM), 
under the supervision of  the ECB and 
its Joint Supervisory Team, and the BoS. 
Group-wide ECB and other relevant 
regulatory requirements are followed by 
all Group members, whereby the Group 
subsidiaries operating outside Slovenia are 
also compliant with the rules set by the local 
regulators. Across the Group, assessments 
are made, and risks managed in the Group 
uniform manner, taking into account the 
specifics of  the markets in which individual 
Group members are operating in line with 
the Group’s risk management standards. 

The Group gives high importance to the 
risk culture, and awareness of  all relevant 
risks within the entire Group. The key 
goal of  Risk Management is to manage, 
assess, and monitor risks within the Group 
in line with the Group’s Risk Appetite 
and Risk Strategy, representing the key 

NLB Group Annual Report 2019   142

strategic risk targets and orientations. A 
robust Risk Management framework is 
comprehensively integrated into decision-
making, steering, and mitigation processes 
within the Group in order to proactively 
support its business operations. Moreover, 
main strategic risk guidelines are integrated 
into annual business plan review and 
budgeting process. The Group is constantly 
enhancing and continuously adapting its 
risk management system with the aim to 
detect and adequately manage existing and 
new potential emerging risks.

The Group plans a prudent risk appetite 
and optimally profitable operations in 
the long run, including fulfilment of  all 
the regulatory requirements. The key 
strategic risk documents and other risk 
policies of  the Group are approved by the 
Management Board and the Supervisory 
Board of  NLB. The Group regularly 
monitors its target risk appetite and internal 
capital allocation, representing the key 
components of  proactive risk management 
process in the Group. They enable timely 
and detailed monitoring, management, 
and mitigation when needed. Limits usage 
and potential deviations are regularly 
reported to the respective committees and/
or the Management Board of  the Bank, 
the Risk Committee of  the Supervisory 
Board, and the Supervisory Board of  the 
Bank. Additionally, the Group has set up 
early warning systems and stress testing in 
different risk areas with the intention to 
strengthen the existing internal controls and 
timely responding when necessary. 

NLB pays special attention to the system 
of  internal controls and risk management 
in the Group, and continuously upgrades 
the internal control system in the Group 
in line with the Corporate Governance 
Policy of  the Group. Corporate governance 
of  the Group is presented in the chapter 
NLB Corporate Governance, subchapter 
Corporate Governance of  the Group. The 
risk profile of  the Group in conjunction 
with the business strategy is presented 

under the Risk Management section in the 
financial report of  the Annual Report.

c) The Compliance Function, Information 

Security Function, and AML/CTF Function

Compliance and Integrity in the Group in 
its role as internal control function performs 
control activities with respect to the main 
following areas:

•  Anti-money laundering and counter-

terrorist financing

•  Information security and data protection 
•  Personal data protection
•  Regulatory compliance management 
•  Prevention of  fraud and internal 

investigations

•  Development of  compliance risk 
methodologies, and setting and 
monitoring ethics and integrity standards
•  Harmonisation of  policies and practices 
within the Group (Competence line 
Compliance and Integrity)

Compliance and Integrity is an 
organisational unit of  the Bank, placed 
directly under the Bank’s Management 
Board in the organisational structure. The 
Bank adopted Integrity and Compliance 
Policy of  the NLB and the NLB Group 
(Version 1, December 2016), which 
regulates the method and scope of  the 
activities of  the compliance function in the 
Bank. Separate policies regulate different 
areas which are organised within the 
Compliance and Integrity in NLB. 

Supervision over compliance of  
operations is within the competence 
of  the Compliance and Integrity. This 
enables the Compliance and Integrity to 
operate independently from other Bank’s 
departments. The director of  Compliance 
and Integrity does not perform any other 
function at the Bank that could possibly 
lead to conflict of  interests. To ensure 
his independence, the director reports to 
the Management Board and to a specific 
member of  the Bank’s Management 
Board responsible for compliance area 
(including information security and 

AML/CTF functions), which additionally 
ensures independence of  operation of  the 
Compliance and Integrity. As information 
security and AML/CTF functions are 
organised within Compliance and Integrity, 
the CISO and head of  AML/CTF area 
are ensured full independence through 
equal reporting lines as the director of  
Compliance and Integrity. All three also 
have direct access and separate reporting 
line to the Bank’s Supervisory Board. 

Following the NLB model, the compliance 
function has been established in the core 
members of  the Group as well. Through 
specific binding standards in the area 
of  compliance and integrity, there is a 
harmonised system of  standards and 
practices in the area of  compliance and 
integrity in place in the entire Group, in 
core and non-core members.

3.2.  Financial reporting

With the aim of  ensuring appropriate 
financial reporting procedures, NLB 
pursues the adopted Policy on Accounting 
Controls. The accounting controls are 
provided through the operation of  the 
complete accounting function with the 
purpose of  ensuring quality and reliable 
accounting information, and thereby 
accurate and timely financial reporting. 
The principal identified risks in this 
area are managed with an appropriate 
system of  authorisations, a segregation 
of  duties, compliance with accounting 
rules, documenting of  all business 
events, a custody system, posting on the 
day of  a business event, in-built control 
mechanisms in source applications, and 
archiving pursuant to the laws and internal 
regulations. Furthermore, the policy 
precisely defines primary accounting 
controls, performed in the scope of  
analytical bookkeeping, and secondary 
accounting controls, i.e., checking the 
efficiency of  implementation of  primary 
accounting controls. With an efficient 
mechanism of  controls in the area of  
accounting reporting, NLB ensures:

NLB Group Annual Report 2019   143

•  A reliable decision-making and operation 

support system

•  Accurate, complete, and timely 

accounting data, the resulting accounting, 
and other reports of  the Bank
•  Compliance with legal and other 

requirements

4.  INFORMATION ON POINT 4, 

Explanation regarding significant 
direct and indirect ownership of  the 
company’s securities in the sense 
of  achieving a qualified stake as 
determined by the act regulating 
acquisitions (Point 3 of  the sixth 
paragraph of  Article 70 of  the 
ZGD-1)

PARAGRAPH 5, OF THE ARTICLE 70 OF 

THE ZGD-1 regarding points 3, 4, 6, 8, and 

9 of the paragraph 6 of the same article

Changes in share capital were made on 21 
June 2019 when the RoS sold the remaining 
shares of  NLB up to Blocking Minority 

(25% plus 1 share). As at 31 December 
2019, NLB’s share capital totalled EUR 
200 million and was divided into 20 million 
shares. All shares belong to a single class 
and are issued in book-entry form. The 
shares are listed on Prime Market of  
Ljubljana Stock Exchange and the GDRs, 
representing shares, are listed on the Main 
Market of  London Stock Exchange. Five 
GDR represent one share of  NLB. 

NLB’s main shareholders as at 31 December 2019*

Shareholder

Bank of New York Mellon on behalf of the GDR holders**

- of which Brandes Investment Partners, L.P.***

- of which EBRD***

- of which Schroders plc***

RoS

Other shareholders

Total

Number of 
shares

12,464,548

/

/

/

5,000,001

2,535,451

20,000,000

Percentage of shares

62.32

>5 and <10

>5 and <10

>5 and <10

25.00

12.68

100.00

* 

 Information is sourced from NLB’s shareholders book accessible at the web services of CSD (Central Security Depository, Slovenian: KDD - Centralna klirinško depotna družba) and available 

to CSD members. Information on major holdings is based on the self-declarations by individual holders pursuant to the applicable provisions of Slovenian legislation, which requires that the 

holders of shares in a listed company notify the company whenever their direct and/or indirect holdings pass the set thresholds of 5%, 10%, 15%, 20%, 25%, 1/3, 50% or 75%. The table lists 

all self-declared major holders whose notifications have been received. In reliance of this obligation vested with the holders of major holdings, the Bank postulates that no other entities nor 

any natural person holds directly and/or indirectly ten or more percent of the Bank’s shares.

**   The Bank of New York Mellon holds shares in its capacity as the depositary (the GDR Depositary) for the GDR holders and is not the beneficial owner of such shares. The GDR holders have 

the right to convert their GDRs into shares. The rights under the deposited shares can be exercised by the GDR holders only through the GDR Depositary and individual GDR holders do not 

have any direct right to either attend the shareholder’s meeting or to exercise any voting rights under the deposited shares.

***  The information on GDR ownership is based on self-declarations by individual GDR holders as required pursuant to the applicable provisions of Slovenian law.

More information on the Bank’s Share 
Capital available on the website: https://
www.nlb.si/shares.

Explanation regarding the holders of  
securities that carry special control 
rights (Point 4 of  the sixth paragraph 
of  Article 70 of  the ZGD-1)

No special controlling rights are attached to 
NLB shares.

Explanation regarding restrictions 
related to voting rights, in particular: 
(i) restrictions of  voting rights to a 
certain stake or certain number of  
votes, (ii) deadlines for executing 
voting rights, and (iii) agreements 
in which, based on the company’s 
cooperation, the financial rights 

arising from securities are separated 
from the rights of  ownership of  
such securities (Point 6 of  the sixth 
paragraph of  Article 70 of  the 
ZGD-1)

In accordance with Article 5.a) of  the 
NLB’s Articles of  Association (dated 12 
October 2018), any transfer of  the Bank’s 
shares with which the acquirer together 
with the shares held prior to such an 
acquisition and the shares held by third 
parties on behalf  of  such acquirer exceeds 
25% of  the voting shares, shall require the 
Bank’s authorisation. The authorisation to 
transfer the shares shall be granted by the 
Supervisory Board. 

The Bank may refuse to grant authorisation 
to transfer shares, if  the acquirer together 

with its shares held prior to the acquisition 
and the shares held by third parties on 
behalf  of  such an acquirer exceeds 25% of  
the Bank’s voting shares plus one share. 

Notwithstanding the provision above, the 
authorisation to transfer shares shall not be 
required if  the acquirer acquires the shares 
on behalf  of  third parties, and as such it is 
not authorised to exercise their voting rights 
at its own discretion, while committing to 
the Bank that it shall not exercise the voting 
rights attached to these shares as instructed 
by a relevant third party on behalf  of  
which these shares are held, if  the acquirer 
fails to receive from this party, together 
with instructions, a written undertaking 
stipulating that this party holds the shares 
for its own account and that at the same 

NLB Group Annual Report 2019   144

time it does not, directly or indirectly, hold 
more than 25% of  the Bank’s voting shares. 

Without having applied for authorisation to 
transfer shares, or without having received 
the Bank’s authorisation, the acquirer that 
exceeds 25% of  the Bank’s voting shares 
shall be able to exercise the voting rights of  
25% of  its voting shares.

Explanation regarding the (i) 
company’s rules on appointment 
or replacement of  members of  
the management of  supervisory 
bodies, and (ii) changes to company’s 
Articles of  Association 
(Point 8 of  the sixth paragraph of  
Article 70 of  the ZGD-1)

Management Board

In accordance with NLB’s Articles of  
Association, the Supervisory Board 
appoints and recalls the President and 
other members of  the Management 
Board. The President of  the Management 
Board may appoint one of  the members 
of  the Management Board as his/her 
Deputy subject to a prior approval of  the 
Supervisory Board.

The President and other members of  the 
Management Board of  the Bank shall be 
appointed for a period of  five years and 
may be re-appointed for another term of  
office.

The President and members of  the 
Management Board of  the Bank may be 
recalled prior to the expiry of  their term of  
office in accordance with applicable laws 
and NLB’s Articles of  Association.

Each member of  the Management Board 
of  the Bank may prematurely resign her/
his term of  office with a period of  notice of  
three months.

Supervisory Board

The Supervisory Board members are 
elected by the Shareholders’ Meeting 
for a period of  four years, in accordance 

with NLB’s Articles of  Association. The 
Supervisory Board of  the Bank shall, at its 
first meeting after the appointment, elect 
from among its members a Chair and at 
least one Deputy Chair of  the Supervisory 
Board of  the Bank.

Membership of  the Supervisory Board 
members shall be terminated after the 
expiry of  their terms of  office or based on 
a resolution on removal adopted by the 
Shareholders Meeting. Supervisory Board 
members may resign at any time with a 
period of  notice of  three months.

In its Decision No. U-I-56-19, dated 13 
June 2019, the Constitutional Court of  
the RoS rescinded the fourth paragraph 
of  Article 33 of  the Banking Act (ZBan-2) 
on workers’ non-participation in the 
bank’s managing bodies. In 2019, the 
right of  workers on participation in bank’s 
managing bodies, according to the Worker 
Participation in Management Act (ZSDU), 
has not been realised yet. 

Changes to the company’s 

Articles of Association

In accordance with provisions of  the 
Companies Act (ZGD-1) and Article 18 
of  the NLB’s Articles of  Association, a 
qualified majority of  at least 75% of  the 
votes cast by shareholders is required for 
adoption and any amendments to the 
Bank’s Articles of  Association.

Explanation regarding the 
authorisation of  the members 
of  the management, particularly 
authorisations to issue or purchase 
own shares (Point 9 of  the sixth 
paragraph of  Article 70 of  the 
ZGD-1)

The General Meeting of  Shareholders 
of  NLB on 10 June 2019 authorised the 
Management Board for redeeming treasury 
shares and exclusion of  the pre-emptive 
right of  the existing shareholders in the 
disposal of  treasury shares in the period 
of  36 months from the adoption of  the 

resolution at the General Meeting. Pursuant 
to the provisions of  the Banking Act 
(ZBan-2) and other relevant regulations, 
the Bank is required to pay out the variable 
remuneration of  certain employees (in part) 
in NLB’s shares. The authorisation is valid 
for acquiring up to 36,542 NLB treasury 
shares, while the total percentage of  shares 
acquired on the basis of  this authorisation, 
together with the treasury shares already in 
possession of  NLB, may not exceed 10% of  
NLB share capital (2,000,000 shares).

5.  INFORMATION ON THE WORK AND 

KEY POWERS OF THE SHAREHOLDERS’ 

MEETING AND OF ITS KEY POWERS, AND 

A DESCRIPTION OF SHAREHOLDERS’ 

RIGHTS AND THE METHOD OF THEIR 

EXERCISING

Competences of  the Bank’s General 
Meeting are stipulated in the Companies 
Act (ZGD-1), the Banking Act (ZBan-2) and 
the Articles of  Association. The General 
Meeting is a body of  the Bank through 
which shareholders exercise their rights, 
which include among others: decisions 
on corporate changes (amendments 
of  the Articles of  Association, increase 
or decrease of  share capital) and legal 
restructuring (mergers, acquisitions), adopt 
decisions on all statutory issues in respect 
of  appointing and discharging members of  
the Supervisory Board and appointment 
of  an auditor, distribution decisions 
(appropriation of  distributable profit), 
granting of  the discharge from liability to 
the Management and Supervisory Board. 

The General Meeting is convened by the 
Management Board. The General Meeting 
may be convened by the Supervisory 
Board, in particular in cases where the 
Management Board fails to convene 
the General Meeting, or where when 
a convocation is necessary to ensure 
unhindered operations of  the Bank. The 
Supervisory Board may amend the agenda 
of  the General Meeting convened in line 
with the bylaws.

NLB Group Annual Report 2019   As a rule, the General Meeting of  the Bank 
shall be convened at the registered office 
of  the Bank, yet it may also be convened at 
another venue specified by the convenor. 
The Shareholders’ Meeting shall adopt 
resolutions by simple majority of  the votes 
cast, unless the applicable laws or the 
Bank’s Articles of  Association stipulate a 
larger majority or other conditions.

professional integrity, protects business 
secrets, and is held accountable for the 
legality of  the Bank’s operations within the 
limits set by the relevant regulations. In 
accordance with the Articles of  Association, 
the Management Board consists of  three 
to six members, one of  whom is appointed 
President of  the Management Board of  the 
Bank.

The shareholders have the right to 
participate at the general meeting of  the 
Bank, the voting right, pre-emptive right 
to subscribe for new shares in case of  
share capital increase, the right to profit 
participation (dividends) and the right to a 
share in surplus in the event of  liquidation 
or bankruptcy of  the Bank and the right to 
be informed.

Based of  Article 296 (3rd paragraph, 
fifth indent) of  the Companies Act NLB 
informs shareholders on their rights as 
shareholders in an Information On Rights 
of  Shareholders that is published among 
documents for convocation of  each General 
Meeting (i.e., on expansion of  the agenda, 
proposals by shareholders, voting proposals 
by shareholders, and the shareholders right 
to be informed).

6.  INFORMATION ABOUT THE 

COMPOSITION AND WORK OF THE 

MANAGEMENT AND SUPERVISORY BODY 

AND ITS COMMITTEES

A detailed description of  the composition 
of  the Management and Supervisory 
Bodies and their committees is in 
Appendices C.1 and C.2 of  the Corporate 
Governance Code for Listed Companies as 
attachment to this statement.

6.1.  The Management Board

The Management Board is the decision-
making and representation body of  the 
Bank. It manages the company, makes 
business decisions autonomously and 
independently, adopts the development 
strategy, ensures sound and effective 
risk management, acts with the highest 

In 2019, the Management Board of  the 
Bank consisted of  Blaž Brodnjak (a member 
since 1 December 2012, Deputy President 
since 5 February 2016, and President, 
CEO and CMO since 6 July 2016, with 
a new five-year term of  office as at 6 July 
2016); and members Archibald Kremser, 
acting as CFO (since 31 July 2013 and with 
a new five-year term of  office as at 6 July 
2016); Andreas Burkhardt acting as CRO 
(since 18 September 2013 and with a new 
five-year term of  office as at 6 July 2016); 
and László Pelle acting as COO (since 26 
October 2016). The five-year term of  office 
of  the President of  the Management Board, 
Blaž Brodnjak, and the members of  the 
Management Board, Archibald Kremser, 
and Andreas Burkhardt expire on 6 July 
2021.

On 30 October 2019, the Supervisory 
Board of  NLB and László Pelle, member 
of  the Management Board and COO, 
agreed on the termination of  office going 
into on 31 January 2020. On 29 November 
2019, the Supervisory Board appointed Petr 
Brunclík as member of  the Management 
Board, with a five-year term of  office from 
the day he receives consent by the ECB. 
He will assume the function of  COO and 
will be responsible for the IT, operations, 
procurement, and corporate real estate 
management departments. 

The President and members of  the 
Management Board of  the Bank shall be 
appointed for a period of  five years and 
may be re-appointed for another term of  
office. The president and members of  the 
Management Board of  the Bank may be 
recalled prior to the expiry of  their term 

145

of  office in accordance with applicable 
laws and Articles of  Association. Each 
member of  the Management Board of  
the Bank may prematurely resign her/
his term of  office with a period of  notice 
of  three months. A member of  the Bank’s 
Management Board may only be a person 
who fulfils the legally prescribed conditions 
for a Management Board member under 
the law on banking, and who has obtained 
a license from the BoS or the ECB, in 
accordance with Articles of  Association.

In 2019, the Management Board, with 
a support of  the Bank’s internal project 
team and external legal advisors, actively 
worked to complete the second phase of  
the sales process of  the Bank, run under the 
leadership of  SSH. On 21 June 2019, with 
the sale of  NLB’s shares up to the Blocking 
Minority (25% + 1 share) the second phase 
of  privatisation of  NLB was completed. 
Successfully finished privatisation process 
of  NLB and the sale of  insurance company 
NLB Vita d.d. in December 2019 resulted 
in fulfilment of  the commitments towards 
the EC. Through the year, the Management 
Board also devoted considerable efforts 
to digitalisation, streamlining, and 
modernisation of  processes and services of  
the Bank, and thus enabled that the entire 
Group gave to technological development 
and digitalisation new opportunities for 
future growth.

More detailed provisions on the method of  
work of  the Management Board are set out 
by the Rules of  procedure governing the 
work of  the Management Board.

6.2.  The Supervisory Board

The Supervisory Board shall perform its 
tasks in accordance with the provisions of  
the applicable legislation governing the 
operations of  banks and companies, the 
Bank’s Articles of  Association, and its Rules 
of  Procedure of  the Supervisory Board of  
NLB. The Supervisory Board may engage 
legal and other consultants and institutions 
required by itself  or its committees to 
perform their tasks. 

NLB Group Annual Report 2019   146

From 1 January 2019 and until 28 
February 2019 the Supervisory Board 
of  NLB consisted of  eight members, 
namely: Primož Karpe - Chairman; 
Andreas Klingen - Deputy Chairman; 
and the following members: Alexander 
Bayr, David Eric Simon, László Urbán, 
Vida Šeme Hočevar, Simona Kozjek, 
and Peter Groznik. Two members of  
the Supervisory Board submitted their 
resignation statements on 30 November 
2019 giving three months’ notice, as a 
result of  changed EC commitments that 
the RoS submitted to the EC in 2018 which 
required independence of  all members of  
the Supervisory Board.

Therefore, at the General Meeting on 10 
June 2019 four members of  Supervisory 
Board were elected (Mark William, Lan 
Richards, Shrenik Dhirajlal Davda, 
and Gregor Rok Kastelic), whereas one 
member’s term of  office was renewed 
(Andreas Klingen). On 28 June 2019, the 
Supervisory Board of  NLB met for the first 
time with all nine members, as defined by 
the Articles of  Association. At this meeting, 
the Supervisory Board also allocated 
members to its existing committees (Audit, 
Risk, Remuneration, and Nomination) and 
established a new committee for Operations 
& IT.

In accordance with the two-tier governance 
system and the authorisations for 
supervising the Management Board, the 
Banks’ Supervisory Board issues approvals 
to the Management Board related to the 
Banks’ business policy and financial plan, 
approves the strategy of  the Bank and 
the Group, the internal control system 
organisation, the Annual Plan of  the 
Internal Audit and to financial transactions 
defined in Articles of  Association. The 
Supervisory Board acts in accordance 
with the highest ethical standards of  
management, considering the prevention of  
conflicts of  interest.

In 2019, the Supervisory Board met at 
seven regular, 10 correspondence and 

one extraordinary session and considered 
following key topics:

•  Adopted the NLB Group Budget 

2020 and acknowledged the financial 
projections for 2021-2024

•  Adopted the Corporate Governance 
Statement of  NLB, adopted the Risk 
Management Statement of  NLB
•  Approved the NLB Group Annual 

Report 2018, adopted the Report of  the 
Supervisory Board of  NLB on the results 
of  examining the NLB Group Annual 
Report 2018, adopted the Annual 
Report of  Internal Audit for 2018 for the 
General Meeting of  shareholders

•  Approved the Annual Corporate Social 
Responsibility Report for 2018 and 
approved the Statement on non-financial 
operations of  the NLB Group for 2018
•  Approved the proposal to convene the 

regular General Meeting of  NLB for 10 
June 2019 and proposal to convene the 
extraordinary General Shareholders’ 
Meeting of  NLB for 21 October 2019
•  Approved the Internal Capital Adequacy 
Assessment Process (ICAAP) and the 
Internal Liquidity Adequacy Assessment 
Process (ILAAP) and Risk Appetite 
Reports, Pilar III Disclosures for the NLB 
Group for 2018, capital optimisation 
activity for NLB and NLB Group in 
2019, NLB Group NPLs wind-down 
strategy, the report on the Top 50 groups 
of  clients by exposure in the NLB Group, 
on write-off of  receivables from the off-
balance sheet record

•  Approved the Annual plan of  the 
Internal Audit, the Annual Report 
of  the Compliance and Integrity, the 
Interim Reports on the operations of  
the NLB Group, amendments to the 
Internal Audit Charter of  NLB, regular 
annual Assessment on Risks in the 
Area of  Compliance and Integrity, and 
acknowledged itself  on the Internal 
Audit’s Comprehensive Opinion 2018 
•  Approved achievements of  the goals of  
the Management Board in 2018 and 
approved goals for the Management 
Board for 2019, appointed a new COO, 

adopted decisions on succession planning 
for members of  the Management Board, 
the report on self-assessment of  the 
Supervisory Board, acknowledged itself  
about candidates for members of  the 
Supervisory Board

•  Acknowledged the presentation of  IT, 

acknowledged IT performance indicators

•  Adopted the regular quarterly reports 
on State Aid – the Status Reports and 
adopted Report on risks relating to the 
unfinished procedures before the EC 
regarding the State aid

•  Acknowledged the regular reports 
on documents received from the 
regulator(s) BoS and ECB and on the 
implementation of  the requirements
•  Acknowledged the status report on 
the implementation on the activities 
concerning investor relations

•  Adopted the amendments to the Rules 

of  Procedure of  the Risk Committee of  
the Supervisory Board of  NLB, Rules 
of  Procedure of  the Audit Committee 
of  the Supervisory Board of  NLB, 
adopted changes to the Corporate 
Governance Policy of  the NLB, 
acknowledged the amendments to the 
Corporate Governance Policy of  NLB 
Group, approved the Rules on Inside 
Information; approved Policy on the 
Selection of  suitable Candidates for 
members of  the Management Board of  
the Bank 

•  Adopted decisions (or acknowledgements) 

on establishment of  new companies, 
cross-border financing and international 
syndicated financing, large exposures, 
sale of  receivables, write-offs of  claims, 
divestment of  the Group companies, 
legal proceedings involving NLB and 
NLB Group members, transactions with 
persons in special relations with the 
Bank, etc.

6.3.  The Supervisory Board Committees

All five Committees for the Supervisory 
Board function as consulting bodies of  the 
Supervisory Board of  NLB and discuss the 
material and proposals of  Management 
Board of  NLB for the Supervisory Board 

NLB Group Annual Report 2019   147

The Audit Committee’s tasks are defined 
by law, the Bank’s Articles of  Association, 
the Rules of  Procedure of  the Audit 
Committee of  the Supervisory Board 
of  NLB, resolutions of  the Supervisory 
Board and other regulations from which 
the Committee especially monitors and 
prepares proposals of  resolutions for the 
Supervisory Board for the area:

•  Accounting and financial reporting
•  Internal control and risk management
•  Internal audit
•  Compliance of  operations
•  External audit 

There were five regular sessions and four 
correspondence sessions of  the Audit 
Committee in 2019. The following is a 
summary of  the key topics considered by 
the Audit Committee:

6.3.2.  The Risk Committee of the 

Supervisory Board of NLB

From 1 January 2019 the composition of  
the committee was as follows: Andreas 
Klingen (Chairman), László Urbán (Deputy 
Chairman), Simona Kozjek, Peter Groznik, 
and David Eric Simon (members). New 
members of  the Supervisory Board were 
elected on the General Meeting dated 
10 June 2019. From 28 June 2019, the 
composition of  the committee was as 
follows: Andreas Klingen (Chairman), 
László Urbán (Deputy Chairman), Peter 
Groznik, Mark William Lane Richards and 
David Eric Simon (members). 

There were five regular sessions of  the 
Risk Committee in 2019. Following is a 
summary of  key topics considered by the 
Risk Committee:

•  Regular quarterly risk reports in NLB 

•  Annual Report of  Internal Audit 

and the NLB Group

meetings related to a particular area. 
The Supervisory Board has the following 
committees.

•  The Audit Committee 
•  The Risk Committee 
•  The Nomination Committee 
•  The Remuneration Committee 
•  The Operations and IT Committee 

Committees are composed of  at least 
three members of  the Supervisory Board. 
The Chair of  the Committee may only be 
appointed from among the members of  
the Supervisory Board. The Chair, Deputy 
Chair, and members of  the Committee 
are appointed by a resolution of  the 
Supervisory Board. The term of  office 
of  the Chair, the Deputy Chair, and the 
members of  the Committee should not 
exceed their term of  office as Supervisory 
Board members. The Supervisory Board 
may terminate the appointment of  the 
chair, deputy chair, or a member of  the 
Committee early without giving a reason.

for 2018 for the General Meeting of  
shareholders

•  Annual plan of  the Internal Audit and 

6.3.1.  The Audit Committee of the 

Compliance

Supervisory Board of NLB

From 1 January 2019 the composition 
of  the committee was as follows: David 
Eric Simon (Chairman), Alexander Bayr 
(Deputy Chairman), Primož Karpe, and 
Vida Šeme Hočevar (members). New 
members of  the Supervisory Board were 
elected on the General Meeting dated 
10 June 2019. From 28 June 2019, the 
composition of  the committee was as 
follows: David Eric Simon (Chairman), 
Alexander Bayr (Deputy Chairman), 
Primož Karpe, Shrenik Dhirajlal Davda, 
and Gregor Rok Kastelic (members). 

The Audit Committee monitors and 
prepares draft resolutions for the 
Supervisory Board on accounting 
reporting, internal control and risk 
management, internal audit, compliance, 
and external audit, and as well monitors the 
implementation of  regulatory measures. 

•  Regular interim reports on the operations 
of  the Group, Internal Audit’s report, 
Report on the work of  the Compliance 
and Integrity for 2018 

•  Amendments to the Internal Audit 

Charter of  NLB

•  Regular reports on overdue 

recommendations of  the Internal Audit
•  Regular Annual Assessment on Risks in 
the Area of  Compliance and Integrity

•  Reports on the documents received 
from BoS and ECB and on the 
implementation of  the requirements of  
the BoS and ECB

•  Approval of  the NLB Group Annual 

Report, and approval of  the Corporate 
Social Responsibility Report for 2018
•  Information on cooperation with the 

external auditor in auditing the Group’s 
annual report, in particular by means of  
exchanging briefings on major audit-
related issues

•  ICAAP and ILAAP Manual and 

Statement on Liquidity Adequacy and 
regular ILAAP, ICAAP reports
•  Pilar III Disclosures of  the Basel 

Standards for the NLB Group for 2018 

•  Risk Appetite Reports
•  approved updated version of  Risk 

Appetite of  the NLB Group and capital 
optimisation activity 

•  NLB Group NPLs wind-down strategy 
•  Report on Top 50 groups of  clients by 

exposure in the NLB Group 

•  Report on Top 20 largest exposures to 
clients in restructuring procedures

•  Proposal for the issuance of  prior consent 
of  the Supervisory Board of  NLB, in 
accordance with the first paragraph of  
article 164 of  Banking Act (ZBan-2), 
for a legal transaction based on which 
the Bank’s total exposure to individual 
client or a group of  related clients would 
reach or exceed 10% of  the Bank’s 
eligible capital (or if  it increases by each 
subsequent 5% of  the Bank’s eligible 
capital)

NLB Group Annual Report 2019   148

Responsibilities of  the committee are 
defined in Rules of  Procedure of  the Risk 
Committee of  the Supervisory Board of  
NLB.

6.3.3.  The Nomination Committee of the 

Supervisory Board of NLB 

From 1 January 2019 the composition 
of  the committee was as follows: Primož 
Karpe (Chairman), Andreas Klingen 
(Deputy Chairman), Alexander Bayr, 
Vida Šeme Hočevar, and Peter Groznik 
(members). New members of  the 
Supervisory Board were elected on the 
General Meeting dated 10 June 2019. 
From 28 June 2019, the composition of  
the committee was as follows: Primož 
Karpe (Chairman), Andreas Klingen 
(Deputy Chairman), Alexander Bayr, Peter 
Groznik and Mark William Lane Richards 
(members). 

There were five regular sessions of  the 
Nomination Committee in 2019. The 
following is a summary of  key topics 
considered by the Nomination Committee:

•  Assessment of  collective suitability of  
members of  the Supervisory Board 
(Fit&Proper)

•  Regular annual suitability assessment of  
the Management Board and Supervisory 
Board

•  selection of  the Management Board 
member responsible for IT and 
operations (COO)

•  Presentation of  proposed new candidates 

to the Supervisory Board

•  Assessment of  suitability of  the 
candidates for members of  the 
Supervisory Board of  NLB

•  Amendments to the Rules of  Procedure 

of  the Nomination Committee of  
the Supervisory Board of  NLB; 
Amendments for the Policy on selection 
of  suitable candidates for members of  
the Supervisory Board of  the bank; 
amendments for the Policy on selection 
of  suitable candidates for members of  
the Management Board of  the bank; 
amendments to the Policy on the 

provision of  diversity of  the management 
body and senior management

Responsibilities of  the committee are 
defined in Rules of  Procedure of  the 
Nomination Committee of  the Supervisory 
Board of  NLB.

6.3.4.  The Remuneration Committee of 

the Supervisory Board of NLB

From 1 January 2019 the composition of  
the committee was as follows: Vida Šeme 
Hočevar (Chairwoman), Simona Kozjek 
(Deputy Chairwoman), Primož Karpe, and 
László Urbán (members). New members 
of  the Supervisory Board were elected on 
the General Meeting dated 10 June 2019. 
From 28 June 2019, the composition of  
the committee was as follows: Alexander 
Bayr (Chairman), László Urbán (Deputy 
Chairman), Shrenik Dhirajlal Davda, and 
Gregor Rok Kastelic (members). 

There were four sessions of  the 
Remuneration Committee in 2019.
The following is a summary of  key 
topics considered by the Remuneration 
Committee:

•  Realisation of  goals of  Management 

Board of  NLB for 2018 and information 
on approved goals for 2019

a new committee for Operations and IT 
was adopted. The Supervisory Board also 
adopted a decision on composition of  the 
committee, which was as follows: Mark 
Willam Lane Richards (Chairman), Shrenik 
Dhirajlal Davda (Deputy Chairman), 
Primož Karpe, Andreas Klingen, and 
László Urbán (members). 

There were two sessions of  the Operations 
and IT Committee 2019. The Operations 
and IT Committee acknowledged itself  
with:

•  IT performance indicators
•  Top 5 IT priorities
•  Presentation of  IT and Operations 

(Priorities Dashboard)

Responsibilities of  the Operations and IT 
Committee of  the Supervisory Board of  
NLB are defined in Rules of  Procedure of  
the Operations and IT Committee of  the 
NLB.

Composition of  the Committees of  the 
Supervisory Board is described in detail 
in the Appendix C.2 of  the Corporate 
Governance Code for Listed Companies (as 
attachment to this statement).

7.  DESCRIPTION POLICY ON THE 

•  Assessment of  performance and 

PROVISION OF DIVERSITY OF THE 

proposed variable part of  remuneration 
for the directors of  Internal Audit, 
Compliance and Integrity, and Global 
Risk

•  Proposed amendments to the Policy 
on Remuneration for the Employees 
Performing Special Work

Responsibilities of  the committee 
concerning remuneration policies 
are defined by Rules of  Procedure of  
the Remuneration Committee of  the 
Supervisory Board of  NLB.

6.3.5.  The Operations and IT Committee 

of the Supervisory Board of NLB

On session of  the Supervisory Board 
dated 28 June 2019 a decision to establish 

MANAGEMENT BODY AND SENIOR 

MANAGEMENT

7.1.  Supervisory Board, Management 

Board and senior management

The second version of  Policy on the 
Provision of  Diversity of  the Management 
Body and Senior Management was adopted 
on 33th General Meeting of  Shareholders 
on 10 June 2019. The previous Policy 
on the Provision of  Diversity of  the 
Members of  the Supervisory Board (2006), 
was supplemented and extended on the 
members of  the Management Board and 
members of  the senior management. 

NLB Group Annual Report 2019   149

No changes in the composition of  the 
Management Board were made in 2019. 
On 31 December 2019 the Management 
Board of  the Bank was composed of  Blaž 
Brodnjak, President, CEO and CMO; 
Archibald Kremser, CFO; Andreas 
Burkhardt, CRO; and László Pelle, COO. 
On 30 October 2019, the Supervisory 
Board of  NLB and László Pelle, agreed on 
the termination of  office going into effect 
on 31 January 2020. On 29 November 
2019, the Supervisory Board appointed Petr 
Brunclík as member of  the Management 
Board.

Ljubljana, 2 April 2020 

With the Policy on the provision of  
diversity of  the management body 
and senior management, NLB sets 
the framework in the area of  diversity of  
and representation of  both genders in 
the management and supervision bodies 
(Supervisory Board and Management 
Board) and the senior management. It 
also lays down the process of  the selection 
and appointment of  candidates (defined in 
more detail in the Policy on the selection 
of  suitable candidates for members of  
the Supervisory Board and the Policy on 
the selection of  suitable candidates for 
members of  the Management Board), 
which enables the management body to 
be composed in such manner that, as a 
whole, it possesses suitable knowledge, 
skills, and experience needed for in-
depth understanding of  the strategy and 
challenges of  the Bank, and the risks to 
which the latter is exposed.

The key amendments to the second edition 
of  the policy include the determination of  
policy objectives and the way in which these 
objectives are achieved, while at the same 
time the policy specifies its implementation 
and reporting.

As described in the chapter Corporate 
Governance in the NLB Group Annual 
Report 2019, two members were females 
in the composition of  the Supervisory 
Board until 28 February 2019. However, 
even though selection process for four new 
members of  the Supervisory Board was 
open to candidates of  both genders, female 
representatives did not participate in the 
selection process, therefore, on General 
Meeting on 10 June 2019 only male 
representatives were elected as members of  
the Supervisory Board of  NLB.

The Supervisory Board

Primož Karpe 
Chairman of  the  
Supervisory Board

The Management Board

Archibald Kremser
Member of  the  
Management Board

Andreas Burkhardt
Member of  the  
Management Board

Blaž Brodnjak
President & CEO

NLB Group Annual Report 2019    
150

Table 28: Composition of Management in financial year 2019 (C.1)

Name and Surname

Position held (president, member)

Area of work covered within 
the Management Board

First appointment to the position

Citizenship

Year of birth

Qualification

Professional profile

Blaž Brodnjak

Andreas Burkhardt

Archibald Kremser

László Pelle

President

Member

Member

Member

CEO

CRO

CFO

COO

6 July 2016

13 September 2013

31 July 2013

26 October 2016

Table 29: Composition of Supervisory Board and Committees in financial year 2019 (C.2)

Name and Surname

Position held 
(president deputy, 
member)

First appointment 
to the position

Conclusion of 
the position / 
term of office

Representative of the 
company's capital 
structure / employees

Attendance at SB session in regard to the 
total number of SB session (for example 
5/7) applicable on his/her mandate

Gender

Citizenship

Year of birth

Qualification

Primož Karpe

President

10 February 2016

Andreas Klingen

Deputy President 

22 June 2015 / 
10 June 2019

Alexander Bayr

David Eric Simon

Member

Member

4 August 2016

4 August 2016

László Urbán

Member

10 February 2016

2020

2019/2023

2020

2020

2020

Vida Šeme Hočevar

Member

8 September 2017

28 February 2019

Member

8 September 2017

28 February 2019

Simona Kozjek

Peter Groznik

Mark William 
Lane Richards 

Member

8 September 2017

Member

10 June 2019

Shrenik Dhirajlal Davda 

Gregor Rok Kastelic

Member

Member

10 June 2019

10 June 2019

2021

2023

2023

2023

No

No

No

No

No

No

No

No

No

No

No

7/7

7/7

7/7

7/7

6/7

1/1

1/1

6/7

3/3

3/3

3/3

Conclusion of 

the position / 

term of office

5 July 2021

5 July 2021

5 July 2021

Slovene

German

Austrian

1974

1971

1971

1966

31 January 2020

Hungarian

Membership in supervisory 

bodies in companies not 

related to the company

Banking / Finance

Banks' Association of Slovenia

MBA

MBA

MBA

MSc

Banking / Finance

Banking / Finance

Banking Operations 

and IT Management

Professional 

profile

Independence 

under Article 

23 of the Code 

(YES/NO)

Existence of 

conflict of 

interest, in the 

business year 

Membership in supervisory bodies 

(YES/NO)

in other companies or institutions

male

Hungarian

male

male

male

male

female

female

male

male

male

male

Slovene

German

Austrian

British

Slovene

Slovene

Slovene

British

British

Slovene

1970

MSc

Banking / Finance

1964 University Degree

Banking / Finance

1960 University Degree

Banking / Finance

1948

Higher National 

Banking / Finance

Diploma in 

Business Studies

1959

1967

1975

1971

1966

1960

1968

PhD

PhD

MSc

PhD

MSc

MSc

Banking / Finance

Finance/ Insurance

Banking / Finance

Finance, industry, 

investment banking

Finance

Banking / Finance

YES

YES

YES

YES

YES

YES

YES

YES

YES

YES

YES

NO

YES

NO

NO

NO

YES

YES

NO

NO

YES

Kyrgyz Investment and Credit Bank 

CISC, Credit Bank of Moscow 

PJSC, Nepi Rockcastle plc

WKBG Bank, Vienna

Jihlavan a.s., Central Europe 

Industry Partners a.s.

Ukreximbank, Ukraine

Hit, d.d. (since December 2018)

MSIN d.o.o., Ljubljana, 

CETIS d.d., Ljubljana

Ltd, Vencap International

Ukrgasbank, Kyiv, Ukraine

MSc

Banking / Finance

NO

CIB Bank Egypt, Sheffield Haworth 

NLB Group Annual Report 2019    
 
 
Table 28: Composition of Management in financial year 2019 (C.1)

Name and Surname

Position held (president, member)

the Management Board

First appointment to the position

Area of work covered within 

Blaž Brodnjak

Andreas Burkhardt

Archibald Kremser

László Pelle

President

Member

Member

Member

CEO

CRO

CFO

COO

6 July 2016

13 September 2013

31 July 2013

26 October 2016

Table 29: Composition of Supervisory Board and Committees in financial year 2019 (C.2)

Name and Surname

member)

to the position

term of office

structure / employees

5/7) applicable on his/her mandate

Gender

Citizenship

Year of birth

Qualification

Position held 

Conclusion of 

Representative of the 

Attendance at SB session in regard to the 

(president deputy, 

First appointment 

the position / 

company's capital 

total number of SB session (for example 

31 January 2020

Hungarian

Conclusion of 
the position / 
term of office

5 July 2021

5 July 2021

5 July 2021

Slovene

German

Austrian

151

Citizenship

Year of birth

Qualification

Professional profile

Membership in supervisory 
bodies in companies not 
related to the company

1974

1971

1971

1966

MBA

MBA

MBA

MSc

Banking / Finance

Banks' Association of Slovenia

Banking / Finance

Banking / Finance

Banking Operations 
and IT Management

Independence 
under Article 
23 of the Code 
(YES/NO)

Existence of 
conflict of 
interest, in the 
business year 
(YES/NO)

Professional 
profile

Membership in supervisory bodies 
in other companies or institutions

Primož Karpe

President

10 February 2016

Andreas Klingen

Deputy President 

22 June 2015 / 

10 June 2019

2020

2019/2023

Alexander Bayr

David Eric Simon

Member

Member

4 August 2016

4 August 2016

László Urbán

Member

10 February 2016

Vida Šeme Hočevar

Member

8 September 2017

28 February 2019

Member

8 September 2017

28 February 2019

Simona Kozjek

Peter Groznik

Mark William 

Lane Richards 

Member

8 September 2017

Member

10 June 2019

Shrenik Dhirajlal Davda 

Gregor Rok Kastelic

Member

Member

10 June 2019

10 June 2019

2020

2020

2020

2021

2023

2023

2023

No

No

No

No

No

No

No

No

No

No

No

7/7

7/7

7/7

7/7

6/7

1/1

1/1

6/7

3/3

3/3

3/3

male

male

male

male

Slovene

German

Austrian

British

male

Hungarian

female

female

male

male

male

male

Slovene

Slovene

Slovene

British

British

Slovene

1970

MSc

Banking / Finance

1964 University Degree

Banking / Finance

1960 University Degree

Banking / Finance

1948

1959

1967

1975

1971

1966

1960

1968

Higher National 
Diploma in 
Business Studies

Banking / Finance

PhD

PhD

MSc

PhD

Banking / Finance

Finance/ Insurance

Banking / Finance

Finance, industry, 
investment banking

MSc

Banking / Finance

MSc

MSc

Finance

Banking / Finance

YES

YES

YES

YES

YES

YES

YES

YES

YES

YES

YES

NO

YES

NO

NO

NO

YES

YES

NO

NO

NO

YES

Kyrgyz Investment and Credit Bank 
CISC, Credit Bank of Moscow 
PJSC, Nepi Rockcastle plc

WKBG Bank, Vienna

Jihlavan a.s., Central Europe 
Industry Partners a.s.

Ukreximbank, Ukraine

Hit, d.d. (since December 2018)

MSIN d.o.o., Ljubljana, 
CETIS d.d., Ljubljana

CIB Bank Egypt, Sheffield Haworth 
Ltd, Vencap International

Ukrgasbank, Kyiv, Ukraine

NLB Group Annual Report 2019    
 
 
152

Name and Surname

Membership in committees 
(audit, nominal, income 
committee, etc.)

First appointment 
to the position

Conclusion of the position 
/ term  of office

President / Member

Vida Šeme Hočevar

Remuneration Committee

6 October 2017

28 February 2019

President

Simona Kozjek

Primož Karpe

Remuneration Committee

6 October 2017

28 February 2019

Deputy President

Remuneration Committee

15 April 2017

17 June 2019

Member

2020 Member / Deputy President

László Urbán

Remuneration Committee

Alexander Bayr

Remuneration Committee

Shrenik Dhirajlal Davda 

Remuneration Committee

Gregor Rok Kastelic

Remuneration Committee

Primož Karpe

Nomination Committee

Andreas Klingen

Nomination Committee

Alexander Bayr

Nomination Committee

6 October 2017 / 
1 March 2019

1 March 2019

28 June 2019

28 June 2019

15 April 2016

19 February 2016

6 October 2017

2020

2023

2023

2020

2023

2020

Vida Šeme Hočevar

Nomination Committee

6 October 2017

28 February 2019

Peter Groznik

Nomination Committee

6 October 2017

Mark William Lane Richards 

Nomination Committee

David Eric Simon

Audit Committee

Alexander Bayr

Primož Karpe

Audit Committee

Audit Committee

28 June 2019

7 April 2016

26 August 2016

19 February 2016

2021

2023

2020

2020

2020

Vida Šeme Hočevar

Audit Committee

6 October 2017

28 February 2019

Shrenik Dhirajlal Davda 

Audit Committee

Gregor Rok Kastelic

Audit Committee

28 June 2019

28 June 2019

2023

2023

Andreas Klingen

Risk Committee

19 February 2016

2019 / 2023

President

Member

Member

President

Deputy President 

Member

Member

Member

Member

President

Deputy President

Member

Member

Member

Member

President

László Urbán

Simona Kozjek

Peter Groznik

Risk Committee

Risk Committee

Risk Committee

David Eric Simon

Risk Committee

Mark William Lane Richards 

Risk Committee

Mark William Lane Richards  Operational and IT Committee 

Shrenik Dhirajlal Davda 

Operational and IT Committee 

László Urbán

Operational and IT Committee 

Andreas Klingen

Operational and IT Committee 

Primož Karpe

Operational and IT Committee 

26 August 2016

2020

Deputy President

6 October 2017

28 February 2019

6 October 2017

26 August 2016

28 June 2019

28 June 2019

28 June 2019

28 June 2019

28 June 2019

28 June 2019

2021

2020

2023

2023

2023

2020

2023

2020

Member

Member

Member

Member

President

Deputy President

Member

Member

Member

Attendance at sessions of 
SB's Committees in regard 
to the total number of 
SB's session (applicable 
on his/her mandate)

0/0

0/0

3/3

4/4

4/4

1/1

1/1

5/5

5/5

5/5

0/0

5/5

1/1

5/5

5/5

5/5

0/0

2/2

2/2

5/5

5/5

0/0

4/5

5/5

2/2

2/2

2/2

2/2

2/2

2/2

External member in committees (audit, nominal, income committee , etc.) - The Banking Act (ZBan-2) that came into effect on 13 May 2015 contains provision 
stipulating that, irrespective of provision of Companies Act (ZGD-1) only members of the Supervisory Board can be appointed to Supervisory committees.

Attendance at 
sessions of SB's 
Committees in regard 
to the total number 
of SB's session (for 
example 5/7)

Name and Surname

none

Gender

Qualification

Year of birth

Professional profile

Membership in 
supervisory bodies 
in companies 
not related to 
the company

NLB Group Annual Report 2019    
 
 
 
 
 
153

Table 30: Composition and amount of remuneration of the Management Board members in the financial year 2019 (C.3)

Variable income - gross

Position 
held 
(president/
member)

Fixed 
income 
-gross (1)

on the 
basis
of quantity
criteria

on the 
basis
of quality
criteria

president

433,881.77

member

412,972.63

member

397,290.83

Name and 
Surname

Blaž 
Brodnjak

Archibald 
Kremser

Andreas 
Burkhardt

László Pelle

member

355,472.71

*This chart does not include other benefits and cost refunds.

Total (2)

45,496.87

45,496.87

45,496.87

25,000.00

Deferred 
income (3)

Severance 
pay (4)

Bonuses (5)

‘Draw- 
back’ (6)

Total gross 
(1+2+3+ 
4+5-6)

Total net*

0.00

2,172.98

0.00

481,551.62

201,966.35

0.00

25,392.87

0.00

483,862.37

180,419.32

0.00

18,515.24

0.00

461,302.94

178,521.29

0.00

30,363.58

0.00

410,836.29

149,729.16

Table 31: Composition and amount of remuneration of members of the Supervisory Board and committee members in the financial year 
2019 (in EUR) (C.4)

Position held 
(president,  
deputy president, 
member, external 
member of a 
Committee)

Name and Surname

Primož Karpe

President

Andreas Klingen

Deputy President

László Urbán

Alexander Bayr

David Eric Simon

Simona Kozjek

Member

Member

Member

Member

Vida Šeme Hočevar

Member

Peter Groznik

Mark William 
Lane Richards 

Member

Member

Shrenik Dhirajlal Davda  Member

Gregor Rok Kastelic

Member

Payment for the 
performance of  
services - gross 
per year (1)

Attendance fees for 
SB and committees 
- gross per year (2)

Total gross (1+2)

Total net*

Travel expenses

48,979.84

41,136.09

33,384.07

38,758.06

36,993.95

3,750.00

5,000.00

32,213.71

26,008.06

23,071.57

21,901.21

7,260.00

5,940.00

5,445.00

6,765.00

6,380.00

935.00

1,155.00

5,720.00

2,200.00

2,200.00

1,980.00

56,239.84

47,076.09

38,829.07

45,523.06

43,373.95

4,685.00

6,155.00

37,933.71

56,239.84

32,408.09

25,578.50

29,988.11

28,572.48

3,407.42

4,476.55

27,589.29

28,208.06

18,581.99

25,271.57

23,881.21

16,647.60

17,368.83

9,698.01

17,535.50

6,758.55

15,991.69

16,770.34

0.00

22.00

4,056.69

4,119.19

6,136.43

4,406.03

*  After the prepayment of income taxes which is not taken into account in potential subsequent balancing payments of personal income taxes.

NLB Group Annual Report 2019    
 
 
 
 
 
 
 
 
 
 
 
154

Statement of Management of Risk

NLB’s Management Board and 
Supervisory Board provide herewith a 
concise statement of  the risk management 
according to Article 17 of  the Regulation 
on Internal Governance Arrangements, the 
Management body and the Internal Capital 
Adequacy Assessment Process for Banks 
and Savings banks (Official Gazette of  the 
RoS, no. 73/15, 49/16, 68/17, 33/18 and 
81/18) and Regulation (EU) 575/2013 
(date of  publication 21 December 2015), 
article 435 (Risk management objectives 
and policies), points (e) and (f), as well 
as the EBA Guidelines in on Disclosure 
requirements (EBA GL/2016/11).

Risk management in the Group, 
representing an important element of  the 
Group’s overall corporate governance, is 
implemented in accordance with the set 
strategic guidelines, established internal 
policies, and procedures which take into 
account the European banking regulations, 
the regulations adopted by the BoS, the 
current EBA guidelines, and the relevant 
good banking practices. EU regulations 
are followed by all Group members, where 
the Group subsidiaries operating outside 
Slovenia are also compliant with the rules 
set by the local regulators. The Group gives 
high importance to the risk culture and 
awareness of  all relevant risks within the 
entire Group. Maintaining risk awareness 
is engrained in the business strategy of  
the Group. The business and operating 
environment that is relevant for the Group’s 
operations is changing with trends such as 
changing customer behaviours, emerging 
new technologies and competitors, and 
increasing new regulatory requirements. 
Consequently, risk management is 
continuously adapting in order to detect 
and manage new potential emerging risks.

The Group uses the ‘three lines of  defence 
framework’ as an important element of  
its internal governance, whereby the Risk 
Management Function acts as a second line 
of  defence. A Robust and Comprehensive 
Risk Management Framework is defined 
and organised with regard to the Group’s 
business and risk profile, based on a 
forward-looking perspective to meet 
internally set strategic objectives and all 
external requirements. A Proactive Risk 
Management and Control System is 
primarily based on Risk Appetite and Risk 
Strategy, which are consistent with the 
Group’s Business strategy, and focused on 
early risk identification and efficient risk 
management. Set governance and different 
risk management tools enable adequate 
oversight of  the Group’s risk profile, 
proactively support its business operations 
and its management by incorporating 
escalation procedures, and use different 
mitigation measures when necessary. In this 
respect, the Group is constantly enhancing 
and complementing the existing methods 
and processes in all risk management 
segments. Moreover, Group’s enhanced 
overall corporate governance reflects in 
lower SREP requirement for the year 2020, 
which has decreased in the last two years.

The Group plans a prudent risk profile, 
optimal capital usage, and profitable 
operations in the long run, considering 
the risks assumed. The Business Strategy, 
the Risk Appetite, the Risk Strategy, and 
the key internal risk policies of  the Group 
that are approved by the Management 
Board and the Supervisory Board of  
NLB, specify the strategic objectives and 
guidelines concerning risk assumption, 
the approaches, and methodologies of  
monitoring, measuring, mitigating, and 
managing all types of  risk at different 
relevant levels. Moreover, the main 
strategic risk guidelines are consistently 
integrated into regular business strategy 
review, the budgeting process, and other 

strategic decisions, whereby informed 
decision-making is assured. The Group is 
regularly monitoring its target risk appetite 
profile and internal capital allocation, 
representing the key component of  
proactive management. Risk limits usage 
and potential deviations from limits or 
target values are regularly reported to 
the respective committees and/or the 
Management Board of  the Bank, the Risk 
Committee of  the Supervisory Board, and 
the Supervisory Board of  the Bank.

Additionally the Group established a 
comprehensive stress testing framework and 
other early warning systems in different risk 
areas, with the intention to contribute to 
setting and pursuing the Group’s business 
strategy, to support decision-making on an 
ongoing basis, to strengthen the existing 
internal controls, and to enable timely 
response when necessary. Stress testing 
framework includes all material types of  
risk and different relevant stress scenarios 
or sensitivity analysis, according to the 
vulnerability of  the Group’s business model. 
Stress testing has an important role when 
assessing the Group’s resilience to stressed 
circumstances, namely from profitability, 
capital adequacy, and liquidity with a 
forward-looking perspective. As such, it is 
embedded into Group’s Risk Management 
System, namely Risk Appetite, ICAAP, 
ILAAP, and the Recovery Plan, as an 
important component of  sound risk 
management. Besides internal stress testing, 
the Group as a systemically important bank 
also participates in the regulatory stress test 
exercises carried out by the ECB.

The Group is the largest Slovenian banking 
and financial group with important 
presence in the SEE region. 

NLB Group Annual Report 2019   155

Values of  the most important risk appetite 
indicators of  the Group as at the end 
of  year 2019, reflecting interconnection 
between strategic business orientations, risk 
strategy, and targeted risk appetite profile, 
were the following: 

•  Total capital ratio 16.3%
•  Tier 1 capital ratio 15.8%
•  Common Equity Tier 1 ratio (CET1) 

15.8%

•  Leverage ratio 8.7%
•  Cost of  risk -20 bps
•  The share of  non-performing exposure 

(NPE) by EBA 2.7%

•  NPL coverage ratio 65.0%
•  LTD 65.5%
•  LCR 325% 
•  NSFR 160%
•  EVE sensitivity (of  200 bps) 6.1% of  

capital

•  Transactional FX risk 1.7% of  capital
•  Net losses from operational risk 5.2% of  
capital requirement for operational risk

Consequently, the Group concluded the 
year 2019 as self-funded, with strong 
liquidity and solid capital position, 
demonstrating the Group’s financial 
resilience.

During 2019, no transactions of  sufficiently 
material nature to impact on the Group’s 
risk profile or distribution of  risks on the 
Group were carried out. 

The Condensed Statement of  the 
management of  risk is also published on 
the NLB intranet with the aim of  strict 
adherence of  the Banks’ employees at daily 
operations of  the Bank, as regards the 
definition and importance of  a consistent 
tendency of  the adopted risks, and ways to 
take into account when adopting its daily 
business decisions.

Ljubljana, 2 April 2020

indicators servicing as an early warning 
system. The conclusion of  transactions in 
derivative financial instruments at NLB is 
primarily limited to servicing customers and 
hedging Bank’s own positions. In the area 
of  currency risk, the Group thus pursues 
the goals of  low to moderate exposure. The 
tolerance for all other risk types, including 
non-financial risks, is low with a focus on 
minimising their possible impacts on the 
Group’s operations. 

The main NLB Group Risk Appetite 
Statement objectives are following:

•  Preservation of  regulatory capital 

adequacy

•  Preservation of  internal capital adequacy
•  Fulfilment of  MREL requirement
•  Maintenance of  low leverage
•  Improvement in the quality of  the 

credit portfolio, sufficient NPL coverage, 
sustainable credit risk volatility, 
sustainable cost of  risk across the 
economic cycle, sustainable industry 
concentration, sustainable exposure to 
project financing

•  Maintenance of  a solid liquidity position, 
maintaining stable customers’ deposits as 
the main funding base

•  Diversification of  risk in exposures to 

banks and sovereigns

•  Limited exposure to credit spread risk
•  Limited exposure to interest rate risk
•  Limited exposure to FX risk
•  Sustainable tolerance to net losses from 

operational risk

In accordance with its strategic orientations 
intends to be a sustainably profitable, 
predominantly working with clients on its 
core markets, providing innovative, but 
simple customer-oriented solutions. The 
Group has a well-diversified business model. 
Efficient managing of  risks and capital is 
crucial for the Group to sustain long-term 
profitable operations. Based on the Group’s 
business strategy credit risk is the dominant 
risk category, followed by credit spread 
and interest rate risk in the banking book, 
operational risk, liquidity risk, market risk, 
and other non-financial risks. Regular 
risk identification and their assessment is 
performed within ICAAP process in order 
to assure their overall control and effective 
risk management on an ongoing basis. 

Managing risks and capital efficiently 
at all levels is crucial for the Group 
sustained long-term profitable operations. 
Management of  credit risk, representing 
the Group’s most important risk, focuses on 
the taking of  moderate risks – diversified 
credit portfolio, adequate credit portfolio 
quality, sustainable cost of  risk and ensuring 
an optimal return considering the risks 
assumed. The liquidity risk tolerance is low. 
The Group must maintain an appropriate 
level of  liquidity at all times to meet its 
short-term liabilities, even if  a specific stress 
scenario is realised. Further, with the aim 
of  minimising this risk, the Group pursues 
an appropriate structure of  sources of  
financing. The Group limited exposure to 
credit spread risk, arising from the valuation 
risk of  debt securities portfolio servicing 
as liquidity reserves, to the moderate 
level. The Group’s basic orientation in the 
management of  interest rate risk is to limit 
unexpected negative effects on revenues 
and capital that would arise from changed 
market interest rates and, therefore, a 
moderate tolerance for this risk is stated. 
When assuming operational risk, the Group 
pursues the orientation that such risk must 
not significantly impact its operations. 
Risk appetite for operational risks is low 
to moderate, with focus on mitigation 
actions for important risks and key risk 

NLB Group Annual Report 2019   156

The Supervisory Board

Primož Karpe 
Chairman of  the  
Supervisory Board

The Management Board

Archibald Kremser
Member of  the  
Management Board

Andreas Burkhardt
Member of  the  
Management Board

Blaž Brodnjak
President & CEO

NLB Group Annual Report 2019    
 
157

Statement of the Arrangement of Internal Governance

NLB pursues internal governance, 
including corporate governance, according 
to the legislation applicable in the RoS, also 
adhering to its internal acts. 

NLB fully complies with the acts referred to 
in Article 9, paragraph two of  the Banking 
Act (ZBan-2).

With the aim of  strengthening internal 
governance, the Bank operates especially in 
compliance with:

1) 

the provisions of  the Banking Act 
(ZBan-2) defining the internal 
governance arrangements, especially 
the provisions of  Chapter 3.4 
(Governance system of  a bank) and 

Chapter 6 (Internal governance 
arrangements and internal capital 
adequacy), in the part referring to 
bank/savings bank or members of  a 
management body, 

2)  Regulation on Internal Governance 

Arrangements, the Management Body, 
and the Internal Capital Adequacy 
Assessment Process for Banks and 
Savings Banks, and

3)  EBA Guidelines on internal 

governance, EBA guidelines on 
the assessment of  the suitability 
of  members of  the management 
body and key function holders and 
EBA guidelines on remuneration 

policies and practices, based on the 
relevant regulations of  the BoS on the 
application of  these Guidelines.

By signing this statement we undertake 
to continue with proactive activities to 
strengthen and promote further internal 
governance arrangement and corporate 
integrity in wider professional, financial, 
corporate, and other publics.

This Statement of  the NLB is publicly 
available also on NLB’s webpage: https://
www.nlb.si/corporate-governance.

Ljubljana, 2 April 2020

The Supervisory Board

Primož Karpe 
Chairman of  the  
Supervisory Board

The Management Board

Archibald Kremser
Member of  the  
Management Board

Andreas Burkhardt
Member of  the  
Management Board

Blaž Brodnjak
President & CEO

NLB Group Annual Report 2019    
 
158

Statement of Non-financial Information

In line with Article 70.c of  the Companies 
Act19 (ZGD-1), the Bank reports on 
non-financial information separately from 
the NLB Group Annual Report 2019. 
The Bank’s disclosures of  non-financial 
information are prepared in a form of  
a Non-financial Statement of  the NLB 
Group 2019, and are included in its Annual 
Report on Corporate Social Responsibility 
2019, by applying the GRI Sustainability 
Reporting Standards (GRI), and thus 
ensuring compliance with the requirements 
of  the regulations regarding the disclosure 
of  non-financial information.

The Annual Report on Social and 
Environmental Policy of  NLB for 2019, 
as well as the Statement of  Non-financial 
Information of  the NLB Group 2019 are 
available on the Bank’s website: https://
www.nlb.si/annual-reports-on-corporate-
social-responsibility.

19. Official Gazette of the RoS, No. 65/09 – official 

consolidated text, 33/11, 91/11, 32/12, 57/12, 44/13 – decision 

of the Constitutional Court, 82/13, 55/15, 15/17 and 22/19 
(The Law on Professional Secrecy – ZPosS).

NLB Group Annual Report 2019   159

NLB Group Annual Report 2019   160

Chapter 21 

Disclosure on Shares and 
Shareholders of  NLB

1.  Information pursuant to ZGD-1, Article 

70, paragraph 6 

1.1.  Structure of the Bank’s share capital

The Bank has issued only ordinary 
registered no-par value shares, the holders 

of  which have a voting right and the right 
to participate at the general meeting of  
bank’s shareholders, the pre-emptive 
right to subscribe for new shares in case 
of  a share capital increase, the right to 
profit participation (dividends), the right 

to a share in the surplus in the event of  
liquidation or bankruptcy of  the Bank, and 
the right to be informed. All shares belong 
to a single class and are issued in book-
entry form.

Table 32: Main shareholder structure of NLB (as at 31 December 2019)*

Shareholder

Bank of New York Mellon on behalf of the GDR holders

- of which Brandes Investment Partners, L.P.**

- of which EBRD**

- of which Schroders plc**

RoS

Other shareholders

Total

Number of 
shares

12,464,548

/

/

/

5,000,001

2,535,451

20,000,000

Percentage of shares

62.32

>5 and <10

>5 and <10

>5 and <10

25.00

12.68

100.00

* 

  Information is sourced from NLB’s shareholders book accessible at the web services of CSD (Central Security Depository, Slovenian: KDD - Centralna klirinško depotna družba) and available 

to CSD members. Information on major holdings is based on the self-declarations by individual holders pursuant to the applicable provisions of Slovenian legislation, which requires that the 

holders of shares in a listed company notify the company whenever their direct and/or indirect holdings pass the set thresholds of 5%, 10%, 15%, 20%, 25%, 1/3, 50% or 75%. The table lists 

all self-declared major holders whose notifications have been received. In reliance of this obligation vested with the holders of major holdings, the Bank postulates that no other entities nor 

any natural person holds directly and/or indirectly ten or more percent of the Bank’s shares.

**   The information on GDR ownership is based on self-declarations by individual GDR holders as required pursuant to the applicable provisions of Slovenian law. 

The Bank of  New York Mellon holds shares 
in its capacity as the GDR’s depositary for 
the GDR holders, and is not the beneficial 
owner of  such shares. The GDRs are issued 
against the deposit of  shares of  the Bank 
pursuant to and subject to an agreement 
made between the Bank and the Bank of  
New York Mellon in its capacity as the 
GDR depositary, and are admitted to 
trading on the London Stock Exchange. 
The GDR holders have the right to convert 
their GDRs into shares. The rights under 
the deposited shares can be exercised by 
the GDR holders only through the GDR 
depositary, and individual GDR holders do 
not have any direct right to either attend 
the general meeting of  bank’s shareholders 
or to directly exercise any voting rights 
under the deposited shares.

1.2.  All restrictions relating to the 

transfer of shares and the restrictions on 

voting rights

The shares of  the Bank are freely 
transferable, subject to the provisions of  
the Act of  Association of  the Bank which 
require the approval of  the Supervisory 
Board, namely for the transfer of  shares of  
the Bank by which the acquirer, together 
with the shares held by the holder before 
such an acquisition and the shares held by 
third parties for the account of  the acquirer, 
exceeds the share of  25% of  the Bank’s 
voting shares. Approval for the transfer of  
shares is issued by the Supervisory Board.

The Bank rejects the request for approval 
of  transfer shares if  the acquirer, together 
with the shares held by the acquirer before 

the acquisition and the shares held by third 
parties for the account of  the acquirer, 
exceeded the 25% share of  the Bank with 
voting rights, increased by one share.

Notwithstanding the provision mentioned 
in the first paragraph, approval for the 
transfer of  shares is not required if  the 
acquirer of  the shares has acquired them 
for the account of  third parties, so that it is 
not entitled to exercise voting rights from 
these shares at its sole discretion, while at 
the same time committing to the Bank, it 
will not exercise voting rights on the basis 
of  the instructions of  an individual third 
party for whose account it has acquired 
the shares if, together with the instructions 
for voting, it does not receive a written 
guarantee from that person that this person 

NLB Group Annual Report 2019   161

has shares for his own account and that this 
person is not, directly or indirectly, a holder 
of  more than 25% of  the Bank’s voting 
rights.

The acquirer who exceeds the share of  
25% of  the Bank’s shares with voting 
rights, and does not require the issuance of  
approval for the transfer of  shares, or does 
not receive the approval of  the Bank, may 

exercise the voting right from 25% of  the 
shares with the voting rights.

There are no restrictions other than those 
mentioned and those that are regulatory.

1.3.  Qualifying holdings  

Table 33: Significant direct and indirect ownership of the company’s securities in terms of achieving a qualifying holding as defined in the 
Takeovers Act (as at 31 December 2019)

Shareholder

RoS

Brandes Investment Partners, L.P.*

EBRD*

Schroders plc*

* In the form of GDRs.

1.4.  Securities carrying special 

controlling rights 

The Bank did not issue any securities 
carrying special controlling rights.

1.5.  The employee share scheme, if used 

by the company, for shares to which the 

scheme relates and about the method 

of exercising control over this scheme, if 

the controlling rights are not exercised 

directly by employees 

The Bank has no employee share schemes.

1.6.  All agreements among shareholders 

which are known to the company and 

could result in restrictions relating to the 

transfer of securities or voting rights

The Bank is not aware of  such agreements.

1.7.  The company’s rules on:

•  The appointment or replacement 

of  members of  the management or 
supervisory bodies 

The Management Board of  the Bank is 
comprised of  three to six members, one 
of  whom is appointed President of  the 
Management Board of  the Bank. The 
number of  Management Board members 
is determined by a resolution of  the 
Bank’s Supervisory Board. The President 
and other members of  the Management 
Board are appointed and recalled by 
the Supervisory Board of  the Bank; the 

Number of shares

Percentage of shares

Nature of ownership

5,000,001

/

/

/

25.00

>5 and <10

>5 and <10

>5 and <10

shares

GDRs

GDRs

GDRs

President of  the Management Board may 
propose to the Chair of  the Supervisory 
Board of  the Bank to appoint or recall 
an individual member or the remaining 
members of  the Management Board of  
the Bank. The President and members of  
the Management Board shall be appointed 
for a period of  five years and may be re-
appointed for another term of  office. The 
president and members of  the Management 
Board may be recalled prior to the expiry 
of  their term of  office in accordance with 
applicable laws and Articles of  Association. 
Each member of  the Management Board 
of  the Bank may prematurely resign her/
his term of  office with a period of  notice 
of  three months. A written notice shall be 
delivered to the Chair of  the Supervisory 
Board of  the Bank. The notice term may be 
shorter than three months if  so requested by 
the resigning member of  the Management 
Board of  the Bank in his/her notice, and is 
subject to the approval of  the Supervisory 
Board of  the Bank.

A member of  the Bank’s Management 
Board may only be a person who fulfils 
the legally prescribed conditions for a 
management board member under the law 
on banking and who obtained a licence 
from the BoS or the ECB, if  executing the 
competences and tasks from Item (e) of  
paragraph 1 of  Article 4 of  Regulation (EU) 
no. 1024/2013 for the performance of  the 

function of  a bank’s management board 
member under the law regulating banking. 
The Bank assesses every candidate following 
the Bank’s Policy governing Fit&Proper 
assessment prior to the appointment. 

The Supervisory Board of  the Bank 
consists of  (9) members, elected and 
recalled by the Bank’s general assembly 
from persons proposed by shareholders 
or the Supervisory Board of  the Bank. 
Members of  the Supervisory Board are 
elected by an ordinary majority of  votes 
cast by shareholders. The members of  
the Supervisory Board of  the Bank are 
elected for the period lasting from the day 
of  their election until the end of  the Bank’s 
annual general meeting of  shareholders, 
which decides on the use of  accumulated 
profit for the fourth business year since 
they have been elected, unless otherwise 
stipulated at the time of  appointment of  
individual members. The general meeting 
of  the Bank may dismiss an individual or 
all members of  the Supervisory Board 
even before the expiration of  their term of  
office. A resolution on a dismissal shall be 
valid if  adopted with at least a three quarter 
majority of  all votes cast. The Supervisory 
Board of  the Bank shall at its first meeting 
after an appointment elect from among 
its members a Chair and at least one 
Deputy Chair of  the Supervisory Board 
of  the Bank. All of  the supervisory board 

NLB Group Annual Report 2019   162

members shall be independent professionals 
as defined by the Articles of  Association.

The second version of  the Policy on the 
Provision of  Diversity of  the Management 
Body and Senior Management was adopted 
on 33th General Meeting of  Shareholders 
on 10 June 2019. The previous Policy 
on the Provision of  Diversity of  the 
Members of  the Supervisory Board (2006), 
was supplemented and extended on the 
members of  the Management Board and 
members of  the senior management. 

With the Policy on the provision of  diversity 
of  the management body and senior 
management, NLB sets the framework in 
the area of  diversity of  and representation 
of  both genders in the management and 
supervision bodies (Supervisory Board 
and Management Board) and the senior 
management. It also lays down the 
process of  the selection and appointment 
of  candidates (defined in more detail in 
the Policy on the selection of  suitable 
candidates for members of  the Supervisory 
Board and the Policy on the selection of  
suitable candidates for members of  the 
Management Board), which enables the 
management body to be composed in such 
a manner that, as a whole, it possesses the 
suitable knowledge, skills, and experience 
needed for in-depth understanding of  the 
strategy and challenges of  the Bank, and 
the risks to which the latter is exposed.

The key amendments to the second edition 
of  the policy include the determination of  
policy objectives and the way in which these 
objectives are achieved, while at the same 
time the policy specifies its implementation 
and reporting.

As described in the chapter Corporate 
Governance in the NLB Group Annual 
Report 2019, in the composition of  the 
Supervisory Board until 28 February 2019, 
two members were females. However, even 
though the selection process for four new 
members of  the Supervisory Board was 
open to candidates of  both genders, female 

representatives did not participate in the 
selection process, therefore on General 
Meeting on 10 June 2019 only male 
representatives were elected as members of  
the Supervisory Board of  NLB.

No changes in the composition of  the 
Management Board were made in 2019. 
On 31 December 2019 the Management 
Board of  the Bank was composed of  Blaž 
Brodnjak, President, CEO and CMO; 
Archibald Kremser, CFO; Andreas 
Burkhardt, CRO; and László Pelle, COO. 
On 30 October 2019, the Supervisory 
Board of  NLB and László Pelle agreed on 
the termination of  office going into effect 
on 31 January 2020. On 29 November 
2019, the Supervisory Board appointed Petr 
Brunclík as member of  the Management 
Board.

possession of  NLB, may not exceed 10% of  
NLB share capital (2,000,000 shares).

1.9.  All major agreements to which 

the company is a party and which take 

effect, are changed or cancelled following 

a change in control over the company 

resulting from a bid, as laid down by the 

Act governing M&A, and the effects of 

such agreements

There are no major agreements to which 
the Bank is a party, and which would take 
effect, be changed, or cancelled following 
a change in control over the Bank resulting 
from a bid. 

1.10. All agreements between the Bank 

and its management or supervision 

bodies or its employees which envisage 

compensation if, due to a bid as laid 

down by the Act governing M&A, 

•  Amendments to Articles of  Association: 

these persons resign, are dismissed 

without a well-founded reason, or their 

employment is terminated 

In line with the employment contracts of  
the members of  the Management Board, 
in case the Supervisory Board recalls a 
member of  the Management Board ‘for 
other business and economic reasons,’ such 
a member of  the Management Board of  
NLB is entitled to compensation for early 
termination of  his term of  office. The 
member of  the Management Board shall 
not be entitled to compensation for early 
termination of  the term of  office if  he is 
employed in NLB or in the Group after the 
termination of  the term of  office. In the 
event of  resignation, the member of  the 
Management Board shall not be entitled to 
any compensation for early discontinuation 
of  the term of  office, unless otherwise 
decided by the Supervisory Board.

A qualified majority of  at least 75% 
(seventy-five per cent) of  the votes cast 
by shareholders at the general meeting 
of  the bank’s shareholders is required for 
the adoption of  any amendments of  the 
Articles of  Association.

1.8.  Authorisations given to 

management, particularly authorisations 

to issue or purchase own shares

The General Meeting of  Shareholders 
of  NLB on 10 June 2019 authorised the 
Management Board for redeeming treasury 
shares and the exclusion of  the preemptive 
right of  the existing shareholders in the 
disposal of  treasury shares in the period 
of  36 months from the adoption of  the 
resolution at the General Meeting. Pursuant 
to the provisions of  the Banking Act 
(ZBan-2) and other relevant regulations, 
the Bank is required to pay out the variable 
remuneration of  certain employees (in part) 
in NLB’s shares. The authorisation is valid 
for acquiring up to 36,542 NLB treasury 
shares, while the total percentage of  shares 
acquired on the basis of  this authorisation, 
together with the treasury shares already in 

NLB Group Annual Report 2019   2.  Number of shares held by members of 

the Supervisory Board and Management 

Board

Table 34: Number of shares held by members of Supervisory Board and Management Board (as at 31 December 2019)

Shares held as at 31 December 2019

Number

Name of member of Supervisory Board

Primož Karpe

Andreas Klingen

Alexander Bayr

David Eric Simon*

László Urbán

Peter Groznik**

Gregor Rok Kastelic

Shrenik Dhirajlal Davda

Mark William Lane Richards

Name of member of Management Board

Blaž Brodnjak

Archibald Kremser

Andreas Burkhardt

László Pelle

936

1,198

110

582

303

350

—

—

—

1,136

151

151

151

163

%

0.005%

0.006%

0.001%

0.003%

0.002%

0.002%

—

—

—

0.006%

0.001%

0.001%

0.001%

* 

 David Eric Simon holds 2,910 GDRs, which is equal to 582 shares (as 1 share represents 5 GDRs). 

**   Peter Groznik holds Bank’s shares indirectly through a company wholly owned by Peter Groznik. 

3.  Stock option agreements 

There are some exemptions if 

Refund of Withholding Tax

The Bank has no stock option agreements 
in relation with listed shares.

4.  Dividend taxation

Withholding tax

A Slovenian payer is required to deduct 
and withhold the amount of  Slovenian 
corporate or personal income tax from 
dividend payments made to the certain 
categories of  payees:

•  Individuals: 27.5%20
•  Intermediaries: 27.5%
•  Legal entities (other than Intermediaries): 

15%

20. The tax rate for individuals and intermediaries in amount 
of 27.5% applies from 1 January 2020 onwards.

dividends are paid to intermediaries 

and legal entities 

For the purposes of  Slovenian tax 
legislation, the GDR depositary will 
qualify as an intermediary. Therefore, the 
dividends paid by the custodian to the 
GDR depositary will be subject to the 
deduction and withholding of  Slovenian tax 
at the rate of  27.5 per cent. A holder, an 
owner of  a GDR or a beneficial owner will 
be entitled, if  and to the extent applicable, 
to claim a refund of  the withholding tax. 

Application of Double Tax Treaties

If  the payee is not an intermediary, 
Slovenian tax authorities may approve the 
application of  a lower tax rate specified 
in the double tax treaty between the 
RoS and the country of  residence of  the 
payee if  the Slovenian payer provides 
certain information on the payee and a 
confirmation that the payee is a resident for 
taxation purposes in such a country, issued 
by the tax authorities of  such a country.

If  the Slovenian tax was deducted and 
withheld at a higher tax rate than it would 
be paid if  a Slovenian payer would make 
the dividend payment directly to such 
person as a payee or higher tax rate, than 
the one specified in the double tax treaty, 
the payee of  the dividend is entitled to the 
refund of  the overpaid tax. The tax refund 
is enforced by filing a claim to the Financial 
Administration of  the RoS.

Legal persons

Dividends in respect of  the shares received 
by a legal person which is Slovenian 
resident are exempt from Slovenian 
corporate income tax (davek od dohodkov 
pravnih oseb).

Individuals

The amount of  tax withheld from a 
dividend payment received by an individual 
constitutes the final amount of  Slovenian 
Personal Income Tax (dohodnina) with 
respect to such a dividend payment.

NLB Group Annual Report 2019   164

Chapter 22 

Corporate and Social 
Responsibility

The Group, as an institution of systemic 

importance in the region, is not focusing 

only on strictly business topics, like 

numbers, balance sheets, and financial 

results. Its mission is much broader and 

aims to be seen and valued in peoples’ 

lives, among its employees, in many social 

aspects, like sports and humanitarian 

The focus was on environmental protection, 
sustainability, humanitarian activities, 
promotion of  financial literacy, and 
entrepreneurship, as well as supporting 
culture, sports, and a healthy lifestyle. Above 
all, investments were made in knowledge and 
well-being of  the Group’s employees. 

projects and in the environment. In 

Committed to the Group’s employees 

addition to developing innovative, 

customer-oriented products and services, 

and thus creating added value for the 

stakeholders and contributing to economic 

development, it cares especially for the 

home region and wants to contribute 

to an overall better quality of life. SEE is 

not just a spot on a map. It is our home.

The Group aims to achieve the 
improvements of  the quality of  life in 
the home region by fulfilling its socially 
responsible mission. In 2019, the Group 
successfully completed 352 CSR projects, 
all of  them aligned with Groups’ Politics 
of  Corporate and Social Responsibility. 
The process of  monitoring and deciding 
on sponsorships and donations were 
streamlined, thus ensuring even more 
synergy between the members of  the Group. 

The well-being of  the Group’s employees 
is the first and foremost concern. With 
accurate insight in every employee’s 
strengths and potentials it can offer 
development plans for employees and careful 
monitoring progress later on. A satisfied and 
effective employee with a work/life balance 
knows that his or her potential is recognised. 
In the Bank, a better work-life balance was 
achieved with a series of  measures of  a 
family friendly company, amongst them NLB 
Family day, which was organised for the first 
time in 2019. 

The efforts were recognised to be successful 
in ensuring the well-being of  the employees 
by the Top Employer Institute, which has 
granted NLB the prestigious certificate for 
the fourth consecutive year, thus ranking 
the Bank amongst the best employers in the 
world. In 2019, recognition as the second 
most desirable employer in the financial 
sector was also awarded to NLB Banka, 
Sarajevo, making this Group subsidiary bank 
one of  the Top 10 employers in BiH. 

Financial literacy and promotion 

of entrepreneurship

As a general sponsor, the bank supported 
the Kopaonik business forum, which 
gathered around 1,300 businessmen, 
representatives of  state institutions, and 
non-governmental organisations. Also, in 
BiH and Montenegro regional business 
forums were organised: in BiH NLB Banka, 
Sarajevo and NLB Banka, Banja Luka 
focused on talents and in Montenegro 
‘Women in Business: The New Value of  the 
Montenegrin Economy,’ during which the 
successful business stories of  NLB Banka, 
Podgorica women clients were presented.

In 2019, NLB Banka, Sarajevo supported 
a new cycle of  lectures at the Academy 
for Entrepreneurship which was 
prepared in cooperation with EFSE and 
Deloitte; and NLB has, similarly, backed 
developing entrepreneurial spirit amongst 
young people by organising financial-
entrepreneurial workshops for the My 
Company programme under the auspices 
of  the Institute for the Promotion of  Youth 
Entrepreneurship. 

Aiming at promoting financial literacy, the 
Group organised many financial workshops 
for children – members of  sports clubs, 
who participate in the project Youth sports; 
as well as a financial workshop with the 
presence of  a sign language interpreter for 
people with hearing disabilities. 

Humanitarian initiatives 

The Bank focused much of  its attention on 
people with hearing disability by supporting 
the Theatre Interpreter Initiative, which 
introduced a series of  theatre plays with sign 
language interpreters into the Slovenian 
cultural sphere, thus enabling a more equal 
inclusion of  people with hearing disability 
into everyday life. The Bank’s service 24/7 
video call was updated with the presence of  
an interpreter once a week, thus enabling 
people with hearing disability to carry out 
basic banking tasks. 

NLB Group Annual Report 2019   165

Entrepreneurship 7%

Culture 14%

Local entities 
(mentorship,
conferences) 9%  

HR 7%

Humanitarian
25%

Sports for
young and
professional
sports 38%  

Figure 72: The structure of socially 

responsible projects in NLB Group in 2019

organic food production, family 
entrepreneurship, sustainable development, 
and care for the environment as well as 
general health of  the population; and 
NLB Banka, Sarajevo participated in the 
initiative of  cleaning the city in just one day. 

Financing large renewable energy project 
in Kosovo, which is expected to significantly 
increase the production of  green energy 
from renewable sources in the region, was a 
project supported on the Group level. 

In the future, the Group will put additional 
efforts to environment protection and 
sustainability with the new Environmental 
Social and Governance Strategy, which is 
being prepared to upgrade current CSR 
activities primarily with activities related 
to the safeguarding of  the environment – 
where we live, work, and dream. 

Disclosure of  the Group’s sustainability 
reporting based on GRI Sustainability 
Reporting Standards (GRI) is part of  
the Annual Report on Corporate Social 
Responsibility 2019 which is publicly 
available on the Bank’s website: https://
www.nlb.si/social-responsibility. 

Other vulnerable groups and noteworthy 
causes were supported as well. Amongst 
them hospitals and children in need. The 
Bank has, for example, also collected 
old Slovenian currency and donated the 
collected amount to the Europa Donna 
association. NLB Banka, Prishtina paid 
special attention to people with disabilities 
and underprivileged families. 

Supporting professional sport 

and encouraging youth sports 

The Group supported professional athletes 
as well as children – members of  sports 
clubs, participating in the project Youth 
Sports, to inspire young people to take up 
sports, learn how to win, and, on the other 
hand, learn how to lose with dignity. Across 
Slovenia, the Bank supported 36 local sports 
clubs, and gave opportunity to almost 2,000 
children to see the football qualifications for 
the European Championship 2020. 

Other Group member banks also 
contributed their share to this mission. 
NLB Banka, Prishtina has, for example, 
financially supported men’s rugby 
championships and chess tournaments; 
and NLB Banka, Podgorica combined the 
promotion of  sports with humanitarian 
initiative and the long-time project ‘Small 
Steps are Changing the World for the 
Better,’ during which they donated funds to 
Montenegrin maternity hospitals.

Preserving environment 

and cultural heritage 

However, the Group has focused also on 
the bigger picture – the protection of  
environment and preserving of  cultural 
heritage. Many exhibitions were held in 
NLB Banka, Beograd, NLB Banka, Skopje, 
and NLB Galerija Avla; and in addition, 
decisive steps were taken in preparation for 
the establishment of  the Slovenian banking 
museum. 

NLB Banka, Beograd continued with its 
admirable project Organic, supporting 

NLB Group Annual Report 2019   166

Chapter 23 

Events After the End of  
the 2019 Financial Year

On 5 February, the Bank issued 10NC5 
subordinated Tier 2 notes in the aggregate 
nominal amount of  EUR 120 million. The 
fixed coupon of  the notes during the first 
five years is 3.40% p.a., thereafter it will be 
reset to the sum of  the then applicable 5Y 
MS and the fixed margin as provided at 
the issuance of  the notes (i.e. 3.658% p.a.). 
The notes with ISIN code XS2113139195 
and rated BB by S&P rating agency were 
admitted to trading on the Euro MTF 
Market operated by the Luxembourg Stock 
Exchange on 5 February.

On 26 February, NLB entered into a share 
purchase agreement with the Republic of  
Serbia for the acquisition of  an 83.23% 
ordinary shareholding in Komercijalna 
Banka a.d. Beograd. The closing of  the 
transaction is expected in Q4 2020 and is 
subject to mandatory regulatory approvals 
from, amongst others, the ECB, BoS and the 
National Bank of  Serbia. The consideration 
for the 83.23% shareholding amounts to 
EUR 387 million, which will be payable 
in cash on completion. In accordance with 
Serbian bank privatisation regulations, 
NLB is not required to launch a mandatory 
tender offer for minorities’ shareholdings in 
Komercijalna Banka a.d. Beograd.

On 4 March NLB obtained ECB permission 
to include the subordinated Tier 2 notes 
it issued on 19 November 2019 in the 
aggregate amount of  EUR 120 million with 
ISIN code XS2080776607 in the calculation 
of  Tier 2 capital. 

Following the indications of  the outbreak of  
the coronavirus – COVID-19 (hereinafter: 
coronavirus) in March in Slovenia and SEE, 
the Group has taken necessary measures 
to protect its investors, customers, and 
employees by ensuring safety conditions 
and ensuring services are provided 
without disruption. As the outbreak and 
spread of  the coronavirus continues to 
evolve, it is challenging to predict the full 
extent and duration of  its business and 
economic implications. Consequently, 
these circumstances may present Group 
members with challenges relating to the 
business operations in large part due to the 
respective governmental bodies measures 
and policies which have already been 
implemented or might be implemented in 
the future. Such measures and policies could 
significantly disrupt the activities of  one or 
more Group members, and so the Group 
is considering implementing measures to 
support the economies in SEE region. The 

Group estimates the coronavirus could 
have a negative effect on the loan portfolio, 
asset quality, impairments and provisions, 
fair value measurement of  financial assets, 
etc. The extent of  the implications for the 
Group’s financial performance are currently 
not possible to evaluate with a high degree 
of  certainty.

NLB Group Annual Report 2019   167

NLB Group Annual Report 2019   Financial ReportINTEREST INCOMESHARE CAPITALTAXRATIOSFEESCASHSUBSIDARIESSHARE CAPITALACCOUNTINGCAPITAL ADEQUACY LOANSIMPAIRMENTFINANCIAL STATEMENTSRISK MANAGEMENTPERFORMANCE INDICATORSSEGMENTACCOUNTINGM&AFinancial ReportINTEREST INCOMESHARE CAPITALTAXRATIOSFEESCASHSUBSIDARIESSHARE CAPITALACCOUNTINGCAPITAL ADEQUACY LOANSIMPAIRMENTFINANCIAL STATEMENTSRISK MANAGEMENTPERFORMANCE INDICATORSSEGMENTACCOUNTINGM&A170

Contents

Independent auditor’s report 

Statement of management’s responsibility  

Income statement for the annual period ended 31 December 

Statement of comprehensive income for the annual period ended 31 December 

Statement of financial position as at 31 December 

Statement of changes in equity for the annual period ended 31 December 

Statement of cash flows for the annual period ended 31 December 

1. 

2. 

General information 

Summary of significant accounting policies 

2.1.  Statement of compliance 

2.2.  Basis for presenting the financial statements 

2.3.  Comparative amounts 

2.4.  Consolidation 

2.5. 

Investments in subsidiaries, associates, and joint ventures 

2.6.  Goodwill and bargain purchases 

2.7.  A combination of entities or businesses under common control 

2.8.  Foreign currency translation 

2.9. 

Interest income and expenses 

2.10.  Fee and commission income 

2.11.  Dividend income 

2.12.  Financial instruments  

2.13.  Allowances for financial assets 

2.14.  Forborne loans 

2.15.  Repossessed assets 

2.16.  Offsetting 

2.17.  Sale and repurchase agreements 

2.18.  Property and equipment 

2.19.  Intangible assets 

2.20.  Investment properties 

2.21.  Non-current assets and disposal groups classified as held for sale 

2.22.  Accounting for leases 

2.23.  Cash and cash equivalents  

2.24.  Borrowings, deposits, and issued debt securities with characteristics of debt 

2.25.  Other issued financial instruments with characteristics of equity 

2.26.  Provisions 

2.27.  Contingent liabilities and commitments 

2.28.  Taxes 

2.29.  Fiduciary activities 

2.30.  Employee benefits 

2.31.  Share capital 

2.32.  Segment reporting 

2.33.  Critical accounting estimates and judgments in applying accounting policies 

2.34.  Implementation of the new and revised International Financial Reporting Standards  

2.35.  Presentation of effects at transition to IFRS 16 as at 1 January 2019 

3. 

4. 

Changes in subsidiary holdings 

Notes to the income statement 

4.1. 

Interest income and expenses 

4.2.  Dividend income 

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NLB Group Annual Report 2019 4.3.  Fee and commission income and expenses 

4.4.  Gains less losses from financial assets and liabilities not classified at fair value through profit or loss 

4.5.  Gains less losses from financial assets and liabilities held for trading 

4.6.  Gains less losses from non-trading financial assets mandatorily at fair value through profit or loss 

4.7.  Foreign exchange translation gains less losses 

4.8.  Other operating income 

4.9.  Other operating expenses 

4.10.  Administrative expenses 

4.11.  Depreciation and amortisation 

4.12.  Provisions 

4.13.  Impairment charge 

4.14.  Gains less losses from non-current assets held for sale 

4.15.  Income tax  

4.16.  Earnings per share 

5. 

Notes to the statement of financial position 

5.1.  Cash, cash balances at central banks, and other demand deposits at banks 

5.2.  Financial instruments held for trading  

5.3.  Non-trading financial instruments measured at fair value through profit or loss 

5.4.  Financial assets measured at fair value through other comprehensive income 

5.5.  Derivatives for hedging purposes 

5.6.  Financial assets measured at amortised cost 

5.7.  Non-current assets classified as held for sale  

5.8.  Property and equipment 

5.9. 

Investment property 

5.10.  Intangible assets 

5.11.  Leases   

5.12.  Investments in subsidiaries, associates and joint ventures 

5.13.  Other assets 

5.14.  Movements in allowance for the impairment of financial assets  

5.15.  Financial liabilities, measured at amortised cost 

5.16.  Provisions 

5.17.  Deferred income tax 

5.18.  Income tax relating to components of other comprehensive income 

5.19.  Other liabilities 

5.20.  Share capital 

5.21.  Accumulated other comprehensive income and reserves 

5.22.  Capital adequacy ratios 

5.23.  Off-balance sheet liabilities 

5.24.  Funds managed on behalf of third parties 

6. 

Risk management 

6.1.  Credit risk management 

6.2.  Market risk 

6.3.  Liquidity risk  

6.4.  Management of non-financial risks 

6.5.  Fair value hierarchy of financial and non-financial assets and liabilities 

6.6.  Offsetting financial assets and financial liabilities 

7. 

8. 

9. 

Analysis by segment for NLB Group 

Related-party transactions 

Events after the reporting date 

171

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NLB Group Annual Report 2019172

Independent auditor’s report

This is a translation of the original report in Slovene language

INDEPENDENT AUDITOR'S REPORT

To the Shareholders of Nova Ljubljanska Banka, d.d.

Opinion

We  have  audited  the  separate  financial  statements  of  Nova  Ljubljanska  Banka,  d.d.  (“the  Bank”)  and  the
consolidated financial statements of NLB Group (“the Group”), which comprise the statement of financial position
and consolidated statement of financial position as at 31 December 2019, the income statement and consolidated
income  statement,  the  statement  of  other  comprehensive  income  and  consolidated  statement  of  other
comprehensive income, the statement of changes in equity and consolidated statement of changes in equity, the
statement  of  cash  flows  and  consolidated  statement  of  cash  flows  for  the  year  then  ended,  and  a  summary  of
significant accounting policies and other explanatory information.

In our opinion, the accompanying separate financial statements and consolidated financial statements present fairly,
in all material respects, the financial position of the Bank and the Group as at 31 December 2019 and its separate
and consolidated financial performance and its separate and consolidated cash flows for the year then ended in
accordance with International Financial Reporting Standards as adopted by the European Union.

Basis for opinion

We  conducted  our  audit in accordance  with International  Standards  on  Auditing  (ISA)  and  Regulation (EU)  No.
537/2014  of  the  European  Parliament  and  of  the  Council  of  16  April  2014  on  specific  requirements  regarding
statutory  audit  of  public-interest  entities  (“Regulation  (EU)  No.  537/2014  of  the  European  Parliament  and  the
Council“). Our responsibilities under those rules are further described in the Auditor’s responsibilities for the audit
of the separate and consolidated financial statements section of our report. We are independent of the Bank and
the  Group  in  accordance  with  the  International  Ethics  Standards  Board  for  Accountants’  Code  of  Ethics  for
Professional Accountants (IESBA Code) together with the ethical requirements that are relevant to our audit of the
separate and consolidated financial statements in Slovenia, and we have fulfilled our other ethical responsibilities
in accordance with these requirements and the IESBA Code.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Key audit matters

Key audit matters are those matters that, in our professional judgment, were of most significance in our audit of the
separate and consolidated financial statements of the current period. These matters were addressed in the context
of our audit of the separate and consolidated financial statements as a whole and in forming our opinion thereon
and we do not provide a separate opinion on these matters. For the matters below, our description of how our audit
addressed the matters is provided in that context.

We  have  fulfilled the  responsibilities  described in the  Auditor’s  responsibilities  for the  audit  of the  separate  and
consolidated financial statements section of our report, including in relation to these matters. Accordingly, our audit
included  the  performance  of  procedures  designed  to  respond  to  our  assessment  of  the  risks  of  material
misstatement of the separate and consolidated financial statements. The results of our audit procedures, including
the  procedures  performed  to  address  the  matters  below,  provide  the  basis  for  our  audit  opinion  on  the
accompanying separate and consolidated financial statements.

1/5

NLB Group 2019 Annual Report173

Credit risk and impairment of loans and advances to customers

The  carrying  amount  of  loans  and  advances  given
customers at amortized costs amounts to EUR 4.6 billion
(or 47% of total assets) at the Bank and EUR 7.6 billion
(or 54% of total assets) at the Group as of 31 December
2019. Total provisions as of  31 December 2019 at the
Bank amounted to EUR 119 million and at the Group to
EUR 322 million. Impairment of loans and advances to
customers is a highly subjective area due to the level of
judgment applied by management in determining credit
provisions specifically around expected life time losses,
loss given default (LGD) and probability of default (PD)
in case of Stage 1 and Stage 2.   Mainly, higher risk is
related to assessment of individual provisions for loans
and  advances  to  customers  in  Stage  3,  which  are
determined  based  on  scenarios  and  their  likelihood  of
happening.  Scenarios  are  based  on  'going'  and  'gone'
assumption of debt repayment. Those scenarios contain
assumptions  and  estimates  related  to  identification  of
significant  changes  in  credit  risk,  impairment  triggers,
probabilities  of  scenarios  for  cash  flow  forecasts  and
collateral  realization,  all  containing  high 
level  of
complexity  and  subjectivity.  Bank’s  Stage  3  gross
balance of loans and advances to customers was EUR
144 million as of 31 December 2019 (Group: EUR 344
million) and total provisions EUR 85 million (Group: EUR
231 million).

Provisions  for  loans  and  advances  to  customers  in
Stage 1 and Stage 2 are determined based on complex
models and parameters used in those models, such as:
life time PD, LGD, identification of significant changes in
credit  risk,  inclusion  of  forward-looking  elements  and
segmentation of exposures, which all involve significant
management  assumptions  and  estimates.  The  Bank’s
Stage 1 and Stage 2 combined gross balance of loans
and advances to customers was EUR 4.5 billion (Group:
EUR  7.6  billion)  as  of  31  December  2019  and  total
provisions EUR 32 million (Group: EUR 90 million).

As provisions for loans and advances to customers are
significant to understanding the financial statements as
a whole and bear significant judgements, we conclude
this  to  be  a  significant  item  for  our  audit  and  a  key
auditing  matter.  For  further  information,  refer  to  Note
6.1.  Credit  risk  management  of  the  separate  and
consolidated financial statements.

We  understood  and  evaluated  the  processes  for
identifying default events within the loan portfolios, as
well  as  the  impairment  assessment  processes  for
loans.

On  a  sample  basis  of  performing 
loans  with
characteristics  that  might  imply  a  default  event  had
occurred  we  assessed  if  the  criteria  for  determining
whether a default event had occurred are fulfilled and
therefore whether there was a requirement to calculate
an impairment provision using Stage 3 methodology.

re-performed  management’s 

For a sample of Stage 3 individually impaired loans, we
understood  the  latest  developments  at  the  borrower
and the basis of measuring the impairment provisions
and  considered  whether  key 
judgments  were
appropriate  given  the  borrowers’  circumstances.  We
also 
impairment
calculation for mathematical accuracy. In addition, we
tested  key 
impairment  calculation
the 
including the expected future cash flows and valuation
of collateral held, and discussed with management as
to whether valuations were up to date, consistent with
the strategy being followed in respect of the particular
borrower and appropriate for the purpose.

inputs 

to 

In  respect  of  statistical  models  that  are  used  for  the
estimation  of  credit  risk  related  impairment  losses  of
Stage  1  and  Stage  2  exposures,  we  involved  risk
specialists  in  evaluation  of  the  model  documentation
and  other 
related  evidence  such  as  models’
governance, segmentation policy, expected credit loss
estimation  process  and  assessment  of 
their
compliance with IFRS 9. We also reviewed changes in
risk  models  implemented  in  the  current  period.  We
evaluated  the  application  of  the  models  through  the
recalculation  for  mathematical  accuracy  of  credit  risk
related impairment losses, allowances and provisions
defined by IFRS 9.

We  assessed  the  adequacy  of  the  Bank’s  and  the
Group’s  disclosures  included  in  Note  6.1.  Credit  risk
management  of 
the  separate  and  consolidated
financial statements.

2/5

NLB Group 2019 Annual Report174

Information technology (IT) systems and controls over financial reporting

interest  and 

A significant part of the Bank's and the Group’s financial
reporting  process  and 
fee  revenue
recognition  is  heavily  reliant  on  IT  systems  with
automated  processes  and  controls  over  the  capture,
storage  and  extraction  of  information.  A  fundamental
component of these processes and controls is ensuring
appropriate  user  access  and  change  management
protocols exist and are being adhered to.

These protocols are important because they ensure that
access and changes to IT systems and related data are
made and authorized in an appropriate manner.

As our audit sought to place a high level of reliance on
IT systems and application controls related to financial
reporting, a high proportion of the overall audit effort was
in this area. Furthermore, the complexity of IT systems
and  nature  of  application  controls  requires  special
expertise  to  be  involved  in  the  audit.  We  therefore
consider this as a key audit matter.

We focused our audit on those IT systems and controls
that  are  significant  for  the  Bank’s  and  the  Group’s
financial  reporting.  As  audit  procedures  over  the  IT
systems  and  application  controls  require  specific
expertise, we involved IT audit specialists in our audit
procedures.

We  understood  and  assessed  the  overall  IT  control
environment and the controls in place which included
controls over  access to systems and data, as well as
system  changes.  We  adjusted  our  audit  approach
based on the financial significance of the system and
whether  there were automated procedures supported
by that system.

As part of our audit procedures we tested the operating
effectiveness of controls over appropriate access rights
to  assess  whether  only  appropriate  users  had  the
ability to create, modify or delete user accounts for the
relevant  in-scope  applications.  We  also  tested  the
operating  effectiveness  of  controls  around  system
development  and  program  changes  to  establish  that
changes to the system were appropriately authorized,
implemented.  Additionally,  we
developed  and 
assessed  and  tested 
the  design  and  operating
effectiveness of the application controls embedded in
the processes relevant to our audit.

Other information

Other information comprises the information included in the Annual Report other than the separate and consolidated
financial statements and auditor’s report thereon. Management is responsible for the other information.

Our opinion on the separate and consolidated financial statements does not cover the other information and we do
not express any form of assurance conclusion thereon.

In connection with our audit of the separate and consolidated financial statements, our responsibility is to read the
other information and, in doing so, consider whether the other information is materially inconsistent with the separate
and consolidated financial statements or our knowledge obtained in the audit or otherwise appears to be materially
misstated.  In  addition,  we  assess  whether  the other  information  has  been  prepared,  in  all  material  respects,  in
accordance  with  applicable  law  or  regulation,  in  particular,  whether  the  other  information  complies  with  law  or
regulation  in  terms  of  formal  requirements  and  procedure  for  preparing  the  other  information  in  the  context  of
materiality, i.e. whether any non-compliance with these requirements could influence judgments made on the basis
of the other information.

Based on the procedures performed, to the extent we are able to assess it, we report that:

· 

· 

The  other  information  describing  the  facts  that  are  also  presented  in  the  separate  and  consolidated
financial  statements  is, in  all material  respects,  consistent  with the  separate  and  consolidated financial
statements; and
The other information is prepared in compliance with applicable law or regulation.

In addition, our responsibility is to report, based on the knowledge and understanding of the Bank and the Group
obtained  in  the  audit,  on  whether  the  other  information  contains  any  material  misstatement.  Based  on  the
procedures we have performed on the other information obtained, we have not identified any material misstatement.

3/5

NLB Group 2019 Annual Report175

Responsibilities  of  management,  supervisory  board  and  the  audit  committee  for  the  separate  and
consolidated financial statements

Management  is  responsible  for the  preparation  and  fair  presentation  of  the  separate  and  consolidated  financial
statements in accordance with International Financial Reporting Standards as adopted by the European Union, and
for such internal control as management determines is necessary to enable the preparation of the separate and
consolidated financial statements that are free from material misstatement, whether due to fraud or error.

In  preparing  the  separate  and  consolidated  financial  statements,  management  is  responsible  for  assessing  the
Bank’s and the Group’s ability to continue as a going concern, disclosing, as applicable, matters related to going
concern and using the going concern basis of accounting unless management either intends to liquidate the Bank
and Group or to cease operations, or has no realistic alternative but to do so.

The audit committee and supervisory board are responsible for overseeing the Bank’s and the Group’s financial
reporting process. The supervisory board is responsible to approve the audited annual report.

Auditor’s responsibilities for the audit of the separate and consolidated financial statements

Our  objectives  are  to  obtain  reasonable  assurance  about  whether  the  separate  and  consolidated  financial
statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s
report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an
audit conducted in accordance with ISA will always detect a material misstatement when it exists. Misstatements
can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably
be expected to influence the economic decisions of users taken on the basis of these separate and consolidated
financial statements.

As part of  an audit in accordance with audit rules,  we exercise professional judgment and maintain professional
scepticism throughout the audit. We also:

•  identify  and  assess  the  risks  of  material  misstatement  of  the  separate  and  consolidated  financial  statements,
whether  due  to  fraud  or  error,  design  and  perform audit  procedures  responsive  to  those  risks,  and  obtain  audit
evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not detecting a material
misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve collusion, forgery,
intentional omissions, misrepresentations, or the override of internal control;

•  obtain  an  understanding  of  internal  control  relevant  to  the  audit  in  order  to  design  audit  procedures  that  are
appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the Bank’s
and the Group’s internal control;

• evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and
related disclosures made by management;

• conclude on the appropriateness of management’s use of the going concern basis of accounting and, based on
the  audit  evidence  obtained,  whether  a material  uncertainty exists related  to  events  or conditions  that may cast
significant doubt on the Bank’s and Group’s ability to continue as a going concern. If we conclude that a material
uncertainty exists, we are required to draw attention in our auditor’s report to the related disclosures in the separate
and consolidated financial statements or, if such disclosures are inadequate, to modify our opinion. Our conclusions
are based on the audit evidence obtained up to the date of our auditor’s report. However, future events or conditions
may cause the Bank and the Group to cease to continue as a going concern;

• evaluate the overall  presentation, structure and content of the separate and consolidated financial statements,
including the disclosures, and whether the separate and consolidated financial statements represent the underlying
transactions and events in a manner that achieves fair presentation;

• obtain sufficient appropriate audit evidence regarding the financial information of the entities or business activities
within  the  Group  to  express  an  opinion  on  the  consolidated  financial  statements.  We  are  responsible  for  the
direction, supervision and performance of the group audit. We remain solely responsible for our audit opinion.

We communicate with the audit committee and the supervisory board regarding, among other matters, the planned
scope and timing of the audit and significant audit findings, including any significant deficiencies in internal control
that we identify during our audit.

We  also  provide  the  audit  committee  and  the  supervisory  board  with  a  statement  that  we  have  complied  with
relevant ethical requirements regarding independence, and to communicate with them all relationships and other
matters that may reasonably be thought to bear on our independence, and where applicable, related safeguards.

4/5

NLB Group 2019 Annual Report176

From the matters communicated with the audit committee and the supervisory board, we determine those matters
that  were  of most  significance  in the  audit  of  the  separate  and  consolidated  financial  statements  of  the  current
period and are therefore the key audit matters.

Other requirements on content of auditor’s report in compliance with Regulation (EU) No. 537/2014 of the
European Parliament and of the Council

Appointment and Approval of Auditor

We were appointed as auditors of the Bank and the Group at the general meeting of shareholders on 27 June 2018,
the president of the supervisory board has signed the audit agreement on 7 September 2018. The agreement was
signed for the period of 5 years.

Total  uninterrupted engagement period, including previous renewals (extension of  the period for which we were
originally appointed) and reappointments for the statutory auditor, has lasted for 7 years. Janez Uranič and Simon
Podvinski are certified auditors, responsible for the audit in the name of Ernst & Young d.o.o.

Consistence with Additional Report to Audit Committee

Our audit opinion on the separate and consolidated financial statements expressed herein is consistent with the
additional report to the audit committee of the Bank, which we issued on the same date as the issue date of this
report.

Non-audit Services

No  prohibited  non-audit  services  referred  to  in  Article  5(1)  of  Regulation  (EU)  No.  537/2014  of  the  European
Parliament  and  of  the  Council  were  provided  by  us  to  the  Bank  and  its  controlled  undertakings  and  we  remain
independent from the Bank and its controlled undertakings in conducting the audit.

In  addition  to  statutory  audit  services  and  services  disclosed  in  the  Annual  Report  and  in  the  separate  and
consolidated  financial  statements,  no  other  services  which  were  provided  by  us  to  the  Bank  and  its  controlled
undertakings.

Ljubljana, 17 March 2020

Janez Uranič
Director, Certified auditor
Ernst & Young d.o.o.
Dunajska 111, Ljubljana

Simon Podvinski
Certified auditor

5/5

NLB Group 2019 Annual Report177

NLB Group 2019 Annual Report178

Statement of  management’s responsibility 

The Management Board hereby confirms 
its responsibility for preparing the 
consolidated financial statements of  NLB 
Group and the financial statements of  NLB 
for the year ending on 31 December 2019, 
and for the accompanying accounting 
policies and notes to the financial 
statements. 

The Management Board is responsible for 
the preparation and fair presentation of  
these financial statements in accordance 
with the International Financial Reporting 
Standards as adopted by the European 
Union, and with the requirements of  the 

The Management Board

Slovenian Companies Act and the Banking 
Act so as to give a true and fair view of  the 
financial position of  NLB Group and NLB 
as at 31 December 2019, and their financial 
results and cash flows for the year then 
ended.

together with the accompanying notes, 
have been prepared on a going-concern 
basis for NLB Group and NLB, and in line 
with valid legislation and the International 
Financial Reporting Standards as adopted 
by the European Union. 

The Management Board also confirms 
that the appropriate accounting policies 
were consistently applied, and that the 
accounting estimates were prepared 
according to the principles of  prudence 
and good management. The Management 
Board further confirms that the financial 
statements of  NLB Group and NLB, 

The Management Board is also responsible 
for appropriate accounting practices, the 
adoption of  appropriate measures for 
safeguarding assets, and the prevention 
and identification of  fraud and other 
irregularities or illegal acts.

Archibald Kremser
Member of  the  
Management Board

Andreas Burkhardt
Member of  the  
Management Board

Blaž Brodnjak
President & CEO

NLB Group Annual Report 2019 Income statement for the annual 

period ended 31 December

Interest income, using the effective interest method

Interest income, not using the effective interest method

Interest and similar income

Interest and similar expense

Net interest income

Dividend income

Fee and commission income

Fee and commission expense

Net fee and commission income

Gains less losses from financial assets and liabilities not 
classified as at fair value through profit or loss

Gains less losses from financial assets and liabilities held for trading

Gains less losses from non-trading financial assets 
mandatorily at fair value through profit or loss

Gains less losses from financial assets and liabilities 
designated at fair value through profit or loss

Fair value adjustments in hedge accounting

Foreign exchange translation gains less losses

Gains less losses on derecognition of assets

Other operating income

Other operating expenses

Administrative expenses

Depreciation and amortisation

Gains less losses from modification

Provisions for credit losses

Provisions for other liabilities and charges

Impairment of financial assets

Impairment of non-financial assets

Share of profit from investments in associates and joint 
ventures (accounted for using the equity method)

Gains less losses from non-current assets held for sale

Profit before income tax

Income tax

Profit for the year

Attributable to owners of the parent

Attributable to non-controlling interests

Notes

4.1.

4.1.

4.2.

4.3.

4.3.

4.4.

4.5.

4.6.

5.5.a)

4.7.

4.8.

4.9.

4.10.

4.11.

4.12.

4.12.

4.13.

4.13.

5.12.c)

4.14.

4.15.

179

NLB Group

NLB

in EUR thousands

2019

357,412

7,406

364,818

(46,331)

318,487

208

234,979

(64,640)

170,339

4,643

10,465

18,765

-

(555)

706

3,355

16,270

(28,214)

2018

351,773

7,084

358,857

(45,947)

312,910

118

218,559

(57,944)

160,615

45

9,500

4,036

(56)

472

745

2,644

18,680

2019

175,598

7,310

182,908

(24,782)

158,126

71,231

137,898

(33,943)

103,955

4,512

3,335

16,289

-

(555)

396

432

8,508

(28,268)

(12,347)

2018

174,296

7,135

181,431

(23,399)

158,032

49,692

132,677

(32,514)

100,163

(365)

2,885

5,284

(56)

472

218

123

9,768

(14,637)

(270,442)

(261,432)

(171,749)

(161,439)

(30,964)

(27,224)

(18,046)

(17,531)

(182)

(312)

(11,135)

13,630

(3,177)

4,197

(687)

215,397

(13,579)

201,818

193,576

8,242

-

3,156

(1,512)

27,047

(5,414)

5,446

11,828

233,336

(21,759)

211,577

203,647

7,930

-

368

(5,586)

16,661

2,795

-

(579)

177,746

(1,597)

176,149

-

1,157

2,258

28,659

981

-

11,822

177,486

(12,187)

165,299

176,149

165,299

-

8.8

-

8.3

Earnings per share/diluted earnings per share (in EUR per share)

4.16.

9.7

10.2

The notes are an integral part of  these financial statements.

NLB Group Annual Report 2019180

Statement of  comprehensive income for 

the annual period ended 31 December

Notes

Net profit for the year after tax

Other comprehensive income after tax

Items that will not be reclassified to income statement

Actuarial gains/(losses) on defined benefit pensions plans

Fair value changes of equity instruments measured at 
fair value through other comprehensive income

5.4.c)

Share of other comprehensive income/(losses) of 
entities accounted for using the equity method

Income tax relating to components of other comprehensive income

5.18.

Items that may be reclassified subsequently to income statement

Foreign currency translation

Translation gains/(losses) taken to equity

Debt instruments measured at fair value 
through other comprehensive income

Valuation gains/(losses) taken to equity

Transferred to income statement

Share of other comprehensive income/(losses) of 
entities accounted for using the equity method

5.4.c)

4.4., 4.13.

Income tax relating to components of other comprehensive income

5.18.

Total comprehensive income for the year after tax

Attributable to owners of the parent

Attributable to non-controlling interests

The notes are an integral part of  these financial statements.

NLB Group

NLB

in EUR thousands

2019

201,818

19,040

(1,777)

284

1,233

(146)

1,299

1,299

13,129

16,526

(3,397)

8,440

(3,422)

220,858

212,266

8,592

2018

211,577

(14,337)

1,166

1,015

(1,120)

141

(1,128)

(1,128)

(12,343)

(12,073)

(270)

(5,375)

3,307

197,240

189,430

7,810

2019

176,149

4,446

(1,523)

213

-

104

-

-

6,977

11,202

(4,225)

-

(1,325)

180,595

180,595

-

2018

165,299

(8,361)

884

(10)

-

(73)

-

-

(11,311)

(11,371)

60

-

2,149

156,938

156,938

-

NLB Group Annual Report 2019 181

Statement of  financial position 

as at 31 December

Cash, cash balances at central banks, and 
other demand deposits at banks

Financial assets held for trading

Non-trading financial assets mandatorily 
at fair value through profit or loss

Financial assets measured at fair value 
through other comprehensive income

Financial assets measured at amortised cost

 - debt securities

 - loans and advances to banks

 - loans and advances to customers

 - other financial assets

Derivatives - hedge accounting

Fair value changes of the hedged items in 
portfolio hedge of interest rate risk

Investments in subsidiaries

Investments in associates and joint ventures

Tangible assets

Property and equipment

Investment property

Intangible assets

Current income tax assets

Deferred income tax assets

Other assets

Non-current assets classified as held for sale

Total assets

Trading liabilities

Financial liabilities measured at fair value through profit or loss

Financial liabilities measured at amortised cost

 - deposits from banks and central banks

 - borrowings from banks and central banks

 - due to customers

 - borrowings from other customers

 - subordinated liabilities

 - other financial liabilities

Derivatives - hedge accounting

Provisions

Current income tax liabilities

Deferred income tax liabilities

Other liabilities

Total liabilities

Equity and reserves attributable to owners of the parent

Share capital

Share premium

Accumulated other comprehensive income

Profit reserves

Retained earnings 

Non-controlling interests

Total equity

Total liabilities and equity

The notes are an integral part of  these financial statements.

NLB Group

NLB

in EUR thousands

Notes

31 Dec 2019

31 Dec 2018

31 Dec 2019

31 Dec 2018

5.1.

5.2.a)

5.3.a)

5.4.

5.6.a)

5.6.b)

5.6.c)

5.6.d)

5.5.b)

5.5.c)

5.12.a)

5.12.b)

5.8.a)

5.9.

5.10.

5.17.

5.13.

5.7.a)

5.2.b)

5.3.b)

5.15.a)

5.15.b)

5.15.a)

5.15.b)

5.15.c)

5.15.d)

5.5.b)

5.16.

5.17.

5.19.

5.20.

5.21.a)

5.21.b)

5.21.a)

2,101,346

1,588,349

1,292,211

24,038

25,359

63,609

32,389

24,085

23,287

795,102

63,611

29,141

2,141,428

1,898,079

1,656,657

1,528,314

1,653,848

93,403

7,589,724

97,415

788

8,991

-

7,499

1,428,962

118,696

7,124,633

75,171

417

2,517

-

37,147

195,605

177,404

52,316

39,542

6,284

29,500

63,811

43,191

58,644

34,968

877

22,847

70,971

4,349

1,485,166

144,352

4,568,599

67,279

788

8,991

351,883

1,366

89,904

9,303

25,980

5,463

29,569

11,142

5,532

1,274,978

110,297

4,451,477

42,741

417

2,517

350,733

4,777

86,934

12,026

23,391

-

22,234

10,637

1,720

14,174,088

12,740,029

9,801,557

8,811,047

17,903

7,998

42,840

170,385

12,300

4,190

26,775

258,423

11,612,317

10,464,017

64,458

210,569

158,484

49,507

88,414

2,271

2,833

15,212

61,844

15,050

100,887

29,474

80,134

12,152

2,499

14,840

12,443,191

11,082,585

200,000

871,378

26,493

13,522

574,489

1,685,882

45,015

1,730,897

14,174,088

200,000

871,378

7,823

13,522

523,493

1,616,216

41,228

1,657,444

12,740,029

17,892

7,746

89,820

161,564

7,760,737

2,537

210,569

98,342

49,507

60,384

-

-

9,234

8,468,332

200,000

871,378

20,285

13,522

228,040

12,256

3,981

48,903

244,133

7,033,409

4,128

-

62,212

29,474

56,994

10,784

-

9,543

7,515,817

200,000

871,378

15,839

13,522

194,491

1,333,225

1,295,230

-

1,333,225

9,801,557

-

1,295,230

8,811,047

NLB Group Annual Report 2019182

The Management Board has authorised 
for issue the financial statements and the 
accompanying notes.

Archibald Kremser
Member of  the  
Management Board

Andreas Burkhardt
Member of  the  
Management Board

Blaž Brodnjak
President & CEO

Ljubljana, 17 March 2020

NLB Group Annual Report 2019 183

Statement of  changes in equity for the 

annual period ended 31 December

NLB Group

Share capital

Share 
premium

Accumulated other comprehensive income

in EUR thousands

Fair value 
reserve of 
financial 
assets 
measured 
at FVOCI

Foreign 
currency 
translation 
reserve

Equity 
attributable 
to owners of 
the parent

Retained 
earnings 

Equity 
attributable 
to non-
controlling 
interests

Total equity

Other Profit reserves

Balance as at 1 January 2019

200,000

871,378

28,702

(18,275)

(2,604)

13,522

523,493

1,616,216

41,228

1,657,444

- Net profit for the year

- Other comprehensive income

Total comprehensive 
income after tax

Dividends paid

Transfer of actuarial gains

-

-

-

-

-

-

-

-

-

-

-

-

-

19,178

1,220

(1,708)

19,178

1,220

(1,708)

-

-

-

-

-

(20)

-

-

-

-

-

193,576

193,576

8,242

201,818

-

18,690

350

19,040

193,576

212,266

8,592

220,858

(142,600)

(142,600)

(4,805)

(147,405)

20

-

-

-

Balance as at 31 December 2019

200,000

871,378

47,880

(17,055)

(4,332)

13,522

574,489

1,685,882

45,015

1,730,897

NLB Group

Share capital

Share 
premium

Accumulated other comprehensive income

in EUR thousands

Fair value 
reserve of 
financial 
assets 
measured 
at FVOCI

Foreign 
currency 
translation 
reserve

Equity 
attributable 
to owners of 
the parent

Retained 
earnings 

Equity 
attributable 
to non-
controlling 
interests

Total equity

Other Profit reserves

Balance as at 1 January 2018

200,000

871,378

45,143

(17,248)

(3,595)

13,522

588,186

1,697,386

36,891

1,734,277

- Net profit for the year

- Other comprehensive income

Total comprehensive 
income after tax

Dividends paid

Transfer of fair value reserve

Other

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

(14,200)

(1,027)

1,010

(14,200)

(1,027)

1,010

-

(2,241)

-

-

-

-

-

(19)

-

-

-

-

-

-

-

203,647

203,647

7,930

211,577

-

(14,217)

(120)

(14,337)

203,647

189,430

7,810

197,240

(270,600)

(270,600)

(3,133)

(273,733)

2,260

-

-

-

-

-

(340)

(340)

Balance as at 31 December 2018

200,000

871,378

28,702

(18,275)

(2,604)

13,522

523,493

1,616,216

41,228

1,657,444

NLB Group Annual Report 2019184

NLB

Share capital

Share premium

in EUR thousands

Accumulated other 
comprehensive income

Fair value reserve 
of financial 
assets measured 
at FVOCI

Other

Profit reserves Retained earnings 

Total equity

Balance as at 1 January 2019

200,000

871,378

18,620

(2,781)

13,522

194,491

1,295,230

- Net profit for the year

- Other comprehensive income

Total comprehensive income after tax

Dividends paid

-

-

-

-

-

-

-

-

-

5,824

5,824

-

-

(1,378)

(1,378)

-

-

-

-

-

176,149

176,149

-

4,446

176,149

180,595

(142,600)

(142,600)

Balance as at 31 December 2019

200,000

871,378

24,444

(4,159)

13,522

228,040

1,333,225

NLB

Share capital

Share premium

in EUR thousands

Accumulated other 
comprehensive income

Fair value reserve 
of financial 
assets measured 
at FVOCI

Other

Profit reserves Retained earnings 

Total equity

Balance as at 1 January 2018

200,000

871,378

27,741

(3,497)

13,522

299,748

1,408,892

- Net profit for the year

- Other comprehensive income

Total comprehensive income after tax

Dividends paid

Transfer of fair value reserve

-

-

-

-

-

-

-

-

-

-

-

(9,077)

(9,077)

-

(44)

-

716

716

-

-

-

-

-

-

-

165,299

165,299

-

(8,361)

165,299

156,938

(270,600)

(270,600)

44

-

Balance as at 31 December 2018

200,000

871,378

18,620

(2,781)

13,522

194,491

1,295,230

The notes are an integral part of  these financial statements.

NLB Group Annual Report 2019 Statement of  cash flows for the annual 

period ended 31 December

CASH FLOWS FROM OPERATING ACTIVITIES

Interest received

Interest paid

Dividends received

Fee and commission receipts

Fee and commission payments

Realised gains from financial assets and financial liabilities 
not at fair value through profit or loss

Net gains/(losses) from financial assets and liabilities held for trading

Payments to employees and suppliers

Other income

Other expenses

Income tax (paid)/received

Cash flows from operating activities before 
changes in operating assets and liabilities

(Increases)/decreases in operating assets

Net (increase)/decrease in trading assets

Net (increase)/decrease in non-trading financial assets 
mandatorily at fair value through profit or loss

Net (increase)/decrease in financial assets measured at 
fair value through other comprehensive income

Net (increase)/decrease in loans and receivables measured at amortised cost

Net (increase)/decrease in other assets

Increases/(decreases) in operating liabilities

Net increase/(decrease) in financial liabilities measured 
at fair value through profit or loss

Net increase/(decrease) in deposits and borrowings measured at amortised cost

Net increase/(decrease) in other liabilities

Net cash used in operating activities

CASH FLOWS FROM INVESTING ACTIVITIES

Receipts from investing activities

Proceeds from sale of property, equipment, and investment property

Proceeds from sale of subsidiaries

Proceeds from sale of associates and joint ventures

Proceeds from non-current assets held for sale

Proceeds from disposals of debt securities measured at amortised cost

Payments from investing activities

Purchase of property, equipment, and investment property

Purchase of intangible assets

Purchase of subsidiaries and increase in subsidiaries' equity

Purchase of debt securities measured at amortised cost

Net cash flows used in investing activities

CASH FLOWS FROM FINANCING ACTIVITIES

Proceeds from financing activities

Issue of subordinated debt

Payments from financing activities

Dividends paid

Repayments of subordinated debt

Net cash from financing activities

Effects of exchange rate changes on cash and cash equivalents

Net increase/(decrease) in cash and cash equivalents

Cash and cash equivalents at beginning of year

Cash and cash equivalents at end of year

The notes are an integral part of  these financial statements.

185

NLB

2019

228,618

(21,335)

71,229

134,530

(34,041)

4,513

4,072

in EUR thousands

2018

216,528

(23,503)

49,692

130,488

(32,535)

791

3,819

(171,633)

(163,014)

7,859

(12,724)

(23,283)

187,805

(229,476)

44,214

25,948

8,252

(14,843)

(335)

175,340

209,016

10,773

8,464

NLB Group

Notes

2019

2018

407,372

(44,062)

2,985

232,860

(68,000)

4,644

10,776

(264,452)

18,378

(26,698)

(34,225)

239,578

(575,987)

44,214

29,084

390,588

(46,022)

1,830

216,603

(62,739)

1,201

10,045

(260,052)

21,462

(24,758)

(12,262)

235,896

(85,235)

10,773

3,288

(250,506)

(266,865)

(126,152)

(266,349)

(411,170)

12,391

1,067,045

-

1,067,440

(395)

730,636

251,424

6,556

8

-

269

244,591

(500,106)

(19,257)

(13,311)

-

(467,538)

(248,682)

208,321

208,321

(162,246)

(147,244)

(15,002)

46,075

3,693

528,029

1,729,093

2,260,815

148,042

19,527

525,311

(691)

527,007

(1,005)

675,972

(173,964)

478

679,366

-

679,366

-

637,695

454,865

1,263

160,647

(691)

161,004

334

545,003

498,388

224,834

409,337

5,841

19,629

4,600

301

468,017

(634,727)

(16,962)

(12,671)

-

(605,094)

(136,339)

-

-

(285,708)

(273,733)

(11,975)

(285,708)

(546)

253,925

1,475,714

1,729,093

3,684

3,437

-

269

217,444

(448,106)

(10,787)

(9,125)

(1,744)

(426,450)

(223,272)

208,321

208,321

(142,600)

(142,600)

-

65,721

1,189

480,144

824,337

1,305,670

80

12,526

4,600

158

391,973

(521,369)

(10,442)

(9,931)

(2,100)

(498,896)

(112,032)

-

-

(270,600)

(270,600)

-

(270,600)

(453)

162,371

662,419

824,337

5.15.c)

5.15.c)

NLB Group Annual Report 2019186

Statement of  cash flows for the annual 

period ended 31 December

NLB Group

NLB

in EUR thousands

Notes

2019

2018

2019

2018

Cash and cash equivalents comprise:

Cash, cash balances at central banks, and other demand deposits at banks

5.1.

2,101,871

1,588,819

1,292,345

Loans and advances to banks with original maturity up to 3 months

Debt securities measured at amortised cost with 
original maturity up to 3 months

Debt securities measured at fair value through other comprehensive 
income with original maturity up to 3 months

85,369

10,007

72,170

-

5,770

10,007

66,020

68,104

-

795,190

29,147

-

-

Total

2,263,267

1,729,093

1,308,122

824,337

NLB Group Annual Report 2019 187

1.  General information

under the national legislation are included 
where appropriate.

been adjusted to conform to the changes in 
presentation in the current year. 

Nova Ljubljanska banka d.d. Ljubljana 
(hereinafter: ‘NLB’) is a joint-stock entity 
providing universal banking services. NLB 
Group consists of  NLB and its subsidiaries 
located in nine countries. Information on 
the NLB Group’s structure is disclosed in 
note 5.12. Information on other related 
party relationships of  NLB Group is 
provided in note 8.

NLB is incorporated and domiciled in 
Slovenia. The address of  its registered office 
is Trg Republike 2, Ljubljana. NLB’s shares 
are listed on the Ljubljana Stock Exchange, 
and the global depositary receipts (‘GDR’) 
representing shares are listed on the 
London Stock Exchange. Five GDRs 
represent one share of  NLB.

As at 31 December 2019, the largest 
shareholder of  NLB with significant 
influence is the Republic of  Slovenia, 
owning 25.00% plus one share (31 
December 2018: 35.00% of  the shares).

All amounts in the financial statements 
and in the notes to the financial statements 
are expressed in thousands of  euros unless 
otherwise stated.

2.  Summary of significant accounting 

policies

The principal accounting policies adopted 
for the preparation of  the separate and 
consolidated financial statements are set out 
below. The policies have been consistently 
applied to all the years presented, except 
for changes in accounting policies resulting 
from the application of  new standards or 
changes to standards.

2.1.  Statement of compliance

The principal accounting policies applied 
in the preparation of  the separate 
and consolidated financial statements 
were prepared in accordance with the 
International Financial Accounting 
Standards (hereinafter: ‘the IFRS’) 
as adopted by the European Union 
(hereinafter: ‘EU’). Additional requirements 

The separate and consolidated financial 
statements are comprised of  the income 
statement and statement of  comprehensive 
income, the statement of  financial position, 
the statement of  changes in equity, 
the statement of  cash flows, significant 
accounting policies, and the notes.

With regard to implementation of  IFRS 16 
(note 5.11.), NLB Group chose a modified 
retrospective approach, with no adjustments 
to comparative amounts. Therefore, 
amounts related to 2019 are presented 
according to IFRS 16 and amounts related 
to 2018 according to IAS 17. 

2.2.  Basis for presenting the financial 

2.4.  Consolidation

statements

The financial statements have been 
prepared on a going-concern basis, under 
the historical cost convention as modified by 
the revaluation of  financial assets measured 
at fair value through other comprehensive 
income, financial assets and financial 
liabilities at fair value through profit or 
loss, including all derivative contracts, 
hedged items in fair value hedge accounting 
relationships, non-current assets classified as 
held for sale and investment property.

The preparation of  financial statements 
in accordance with the IFRS requires the 
use of  estimates and assumptions that 
affect the reported amounts of  assets and 
liabilities, the disclosure of  contingent assets 
and liabilities on the date of  the financial 
statements, and the reported amounts of  
revenue and expenses during the reporting 
period. Although these estimates are based 
on management’s best knowledge of  
current events and activities, actual results 
may ultimately differ from those estimates. 
Accounting estimates and underlying 
assumptions are reviewed on an ongoing 
basis. Revisions of  accounting estimates 
are recognised in the period in which the 
estimate is revised. Critical accounting 
estimates and judgements in applying 
accounting policies are disclosed in note 
2.33.

2.3.  Comparative amounts

Except when a standard or an 
interpretation permits or requires 
otherwise, all amounts are reported or 
disclosed in comparative amounts. Where 
IAS 8 applies, comparative figures have 

In the consolidated financial statements 
(NLB Group), subsidiaries which are 
directly or indirectly controlled by NLB 
have been fully consolidated. Subsidiaries 
are consolidated from the date on which 
effective control is transferred to NLB 
Group.  

NLB controls an entity when all three 
elements of  control are met: 

•  it has power over the entity; 
•  it is exposed or has rights to variable 
returns from its involvement with the 
entity; and 

•  it has the ability to use its power over the 
entity to affect the amount of  the entity’s 
returns. 

NLB reassesses whether it controls an entity 
if  facts and circumstances indicate there 
are changes to one or more of  the three 
elements of  control. If  the loss of  control 
of  a subsidiary occurs, the subsidiary is no 
longer consolidated from the date that the 
control ceases. 

Where necessary, the accounting policies 
of  subsidiaries have been amended to 
ensure consistency with the policies 
adopted by NLB. The financial statements 
of  consolidated subsidiaries are prepared 
as at the parent entity’s reporting date. 
Non-controlling interests are disclosed in 
the consolidated statement of  changes in 
equity. Non-controlling interest is that part 
of  the net results, and of  the equity of  a 
subsidiary, attributable to interests which 
NLB does not own, directly or indirectly. 
NLB Group measures non-controlling 
interest on a transaction-by-transaction 

NLB Group Annual Report 2019188

basis, either at fair value, or by the non-
controlling interest’s proportionate share of  
net assets of  the acquiree.

Inter-company transactions, balances, and 
unrealised gains on transactions between 
NLB Group entities are eliminated. 
Unrealised losses are also eliminated 
unless the transaction provides evidence of  
impairment of  the asset transferred.

NLB Group treats transactions with 
non-controlling interests as transactions 
with equity owners of  NLB Group. For 
purchases of  subsidiaries from non-
controlling interests, the difference between 
any consideration paid and the relevant 
share acquired of  the carrying value of  
net assets of  the subsidiary is deducted 
from the equity. Gains or losses on sales to 
non-controlling interests are recorded in the 
equity. For sales to non-controlling interests, 
the differences between any proceeds 
received and the relevant share of  non-
controlling interests are also recorded in the 
equity. All effects are presented in the item 
‘Equity Attributable to Non-controlling 
Interest.’ 

2.5.  Investments in subsidiaries, 

associates, and joint ventures

In the separate financial statements (NLB), 
investments in subsidiaries, associates, and 
joint ventures are accounted for with the 
cost method. Dividends from subsidiaries, 
joint ventures, or associates are recognised 
in the income statement when NLB’s 
right to receive the dividend has been 
established.

In the consolidated financial statements, 
investments in associates are accounted for 
using the equity method of  accounting. 
These are generally undertakings in which 
NLB Group holds between 20% and 50% 
of  the voting rights, and over which NLB 
Group exercises significant influence, but 
does not have control.

Joint ventures are those entities over whose 
activities NLB Group has joint control, 
as established by contractual agreement. 
In the consolidated financial statements, 

investments in joint ventures are accounted 
for using the equity method of  accounting.

NLB Group’s share of  its associates’ and 
joint ventures’ post-acquisition profits or 
losses is recognised in the consolidated 
income statement, and its share of  other 
comprehensive income is recognised 
in other comprehensive income. The 
cumulative post-acquisition movements are 
adjusted against the carrying amount of  
the investment. When NLB Group’s share 
of  losses in an associate and joint venture 
equals or exceeds its interest in the associate 
and joint venture, including any other 
unsecured receivables, NLB Group does 
not recognise further losses unless it has 
incurred obligations or made payments on 
behalf  of  the associate and joint venture. 
NLB Group resumes recognising its share 
of  those profits only after its share of  
the profits equals the share of  losses not 
recognised (note 5.12.b).

NLB Group’s subsidiaries, associates, and 
joint ventures are presented in note 5.12.

professional services. Transaction costs 
incurred for issuing equity instruments 
are deducted from the equity, and all 
other transaction costs associated with the 
acquisition are expensed.

The goodwill of  associates and joint 
ventures is included in the carrying value of  
investments. 

2.7.  A combination of entities or 

businesses under common control

A merger of  entities within NLB Group is 
a business combination involving entities 
under common control. For such mergers, 
members of  NLB Group apply merger 
accounting principles, and use the carrying 
amounts of  merged entities as reported in 
the consolidated financial statements. No 
goodwill is recognised on mergers of  NLB 
Group entities.

Mergers of  entities within NLB Group 
do not affect the consolidated financial 
statements.

2.8.  Foreign currency translation

2.6.  Goodwill and bargain purchases

Functional and presentation currency

Goodwill is measured as the excess of  the 
aggregate of  the consideration measured at 
fair value and transferred to the acquiree, 
the amount of  any non-controlling interest 
in the acquiree, and the fair value of  an 
interest in the acquiree held immediately 
before the acquisition date over the net 
amounts of  the identifiable assets acquired, 
as well as the liabilities assumed. Any 
negative amount, a gain on a bargain 
purchase, is recognised in profit or loss 
after management reassesses whether it has 
identified all the assets acquired and all the 
liabilities and contingent liabilities assumed, 
and reviews the appropriateness of  their 
measurement.

The consideration transferred is measured 
at the fair value of  the assets transferred, 
equity interest issued, and liabilities 
incurred or assumed, including the fair 
value of  assets or liabilities from contingent 
consideration arrangements. However, 
this excludes acquisition-related costs such 
as advisory, legal, valuation, and similar 

Items included in the financial statements 
of  each of  NLB Group’s entities are 
measured using the currency of  the 
primary economic environment in which 
the entity operates (i.e. the functional 
currency). The financial statements are 
presented in euros, which is NLB Group’s 
presentation currency. 

Transactions and balances

Foreign currency transactions are translated 
into the functional currency at the 
exchange rates prevailing at the dates of  the 
transactions. Foreign exchange gains and 
losses resulting from the settlement of  such 
transactions, and from the translation of  
monetary assets and liabilities denominated 
in foreign currencies, are recognised in the 
income statement, except when deferred in 
other comprehensive income as qualifying 
cash flow hedges. 

Translation differences resulting from 
changes in the amortised cost of  monetary 
items denominated in foreign currency and 

NLB Group Annual Report 2019 classified as financial assets and measured 
at fair value through other comprehensive 
income are recognised in the income 
statement. 

Translation differences on non-monetary 
items, such as equities at fair value through 
profit or loss, are reported as part of  the fair 
value gain or loss in the income statement. 
Translation differences on non-monetary 
items, such as equities classified as financial 
assets, measured at fair value through 
other comprehensive income, are included 
together with valuation reserves in the 
valuation (losses)/gains taken to other 
comprehensive income and accumulated in 
the equity. 

Gains and losses resulting from foreign 
currency purchases and sales for trading 
purposes are included in the income 
statement as gains less losses from financial 
assets and liabilities held for trading.

NLB Group entities

The financial statements of  all NLB Group 
entities that have a functional currency 
different from the presentation currency are 
translated into the presentation currency as 
follows:

•  assets and liabilities for each statement of  
financial position presented are translated 
at the closing rate on the reporting date;

•  income and expenses for each income 
statement are translated at average 
exchange rates; and

•  components of  equity are translated at 

the historical rate.

Goodwill and fair value adjustments arising 
from the acquisition of  a foreign entity are 
treated as assets and liabilities of  the foreign 
entity and translated at the closing rate. 

In the consolidated financial statements, 
exchange differences arising from the 
translation of  the net investment in 
foreign operations are recognised in other 
comprehensive income. When control over 
a foreign operation is lost, the previously 
recognised exchange differences on 
translations to a different presentation 

currency are reclassified from other 
comprehensive income to profit and loss 
for the year. On the partial disposal of  
a subsidiary without loss of  control, the 
related portion of  accumulated currency 
translation differences is reclassified as a 
non-controlling interest within the equity. 

2.9.  Interest income and expenses

Interest income and expenses for all 
financial instruments measured at 
amortised cost, and financial assets 
measured at fair value through other 
comprehensive income are recognised 
in the income statement for all interest-
bearing instruments on an accrual basis 
using the effective interest rate method. 
Interest income on all trading assets and 
financial assets mandatorily required to 
be measured at fair value through profit 
or loss is recognised using the contractual 
interest rate. The effective interest rate 
method is used to calculate the amortised 
cost of  a financial asset or financial liability, 
and to allocate the interest income or 
interest expense over the relevant period. 
The effective interest rate is the rate that 
precisely discounts estimated future cash 
payments or receipts over the expected life 
of  the financial instrument, or a shorter 
period (when appropriate) on the net 
carrying amount of  the financial asset or 
financial liability. Interest income includes 
coupons earned on fixed-yield investments 
and trading securities, and accrued 
discounts and premiums on securities. The 
calculation of  the effective interest rate 
includes all fees and points paid or received 
by parties to the contract and all transaction 
costs but excludes future credit risk losses. 

Interest income is calculated by applying 
the effective interest rate to the gross 
carrying amount of  financial assets other 
than credit-impaired assets.

When a financial asset becomes credit-
impaired and is, therefore, regarded as 
‘Stage 3,’ interest income is calculated by 
applying the effective interest rate to the 
net amortised cost of  the financial asset. If  
the financial assets cures and is no longer 

189

credit-impaired, interest income is again 
calculated on a gross basis.

2.10. Fee and commission income

Fees and commissions are generally 
recognised when the service has been 
provided. Fees and commissions mainly 
consist of  fees received from credit cards 
and ATMs, customer transaction accounts, 
payment services, investment funds, and 
commissions from guarantees. Fees and 
commissions that are integral to the 
effective interest rate of  financial assets 
and liabilities are presented within interest 
income or expenses. 

2.11. Dividend income

Dividends are recognised in the income 
statement within the line ‘Dividend 
income’ when NLB Group’s right to receive 
payment has been established and an 
inflow of  economic benefits is probable. 
In the consolidated financial statement, 
dividends received from associates and joint 
ventures reduce the carrying value of  the 
investment. 

2.12. Financial instruments 

a) Classification and measurement 

Financial instruments are initially measured 
at fair value plus or minus, in the case of  a 
financial instrument not measured at fair 
value through profit or loss, transaction 
costs that are directly attributable to 
the acquisition or issue of  the financial 
instrument. Subsequent measurement 
depends on the classification of  the 
instrument.

Financial assets

All debt financial assets need to be assessed 
based on a combination of  the Group’s 
business model for managing the assets 
and the instruments’ contractual cash flow 
characteristics. Measurement categories of  
financial assets are as follows: 

•  Financial assets, measured at amortised 

costs (AC);

•  Financial assets at fair value through 

other comprehensive income (FVOCI);

•  Financial assets held for trading 

(FVTPL); and 

NLB Group Annual Report 2019190

•  Non-trading financial assets, mandatorily 

at fair value through profit or loss 
(FVTPL).

Financial assets are measured at AC if  
they are held within a business model for 
the purpose of  collecting contractual cash 
flows (‘held to collect’), and if  cash flows are 
solely payments of  principal and interest on 
the principal amount outstanding. 

Debt financial instruments are measured at 
FVOCI if  they are held within a business 
model for the purpose of  both collecting 
contractual cash flows and selling (‘held 
to collect and sell’), and if  cash flows are 
solely payments of  principal and interest on 
the principal amount outstanding. FVOCI 
results in the debt instruments being 
recognised at fair value in the statement of  
financial position and at AC in the income 
statement. Gains and losses, except for 
expected credit losses and foreign currency 
translations, are recognised in other 
comprehensive income until the instrument 
is derecognised. At derecognition of  the 
debt financial instrument, the cumulative 
gains and losses previously recognised in 
other comprehensive income are reclassified 
to the income statement. 

Equity instruments that are not held for 
trading may be irrevocably designated as 
FVOCI, with no subsequent reclassification 
of  gains or losses to the income statement, 
except for dividends that are recognised in 
the income statement.

All other financial assets are mandatorily 
measured at FVTPL, including financial 
assets within other business models such 
as financial assets managed at fair value or 
held for trading and financial assets with 
contractual cash flows that are not solely 
payments of  principal and interest on the 
principal amount outstanding. 

IFRS 9 includes an option to designate 
financial assets at fair value through profit 
or loss if  doing so eliminates or significantly 
reduces a measurement or recognition 
inconsistency that would otherwise arise 
from measuring assets or liabilities or 

recognising the gains or losses on them on 
different bases. 

•  the expected frequency, value, and timing 

of  sales.

Financial liabilities

Financial liabilities are subsequently 
measured at an amortised cost or at fair 
value through profit or loss, when they are 
held for trading, derivative instruments, or 
the fair value designation is applied. 

The business model assessment is based 
on reasonably expected scenarios without 
taking worst-case and stress case scenarios 
into account. In general, the business 
model assessment of  the Group can be 
summarised as follows: 

•  Loans and deposits given are included in 
a business model ‘held to collect’ since 
the primary purpose of  NLB Group 
for the loan portfolio is to collect the 
contractual cash flows;

•  Debt securities are divided into three 

business models:
 -

the first group of  debt securities 
presents ‘held for trading’ category;
 - debt securities in the second group 

are held under a business model ‘held 
to collect and sale’ with the aim of  
collecting the contractual cash flows 
and sale of  financial assets, and forms 
part of  the Group’s liquidity reserves;
the third part of  debt securities is held 
within the business model for holding 
them in order to collect contractual 
cash flows.

 -

With regard to debt securities within the 
‘held to collect’ business model, the sales 
which are related to the increase of  the 
issuers’ credit risk, concentrations risk, sales 
made close to the final maturity, or sales in 
order to meet liquidity needs in a stress case 
scenario are permitted. Other sales, which 
are not due to an increase in credit risk 
may still be consistent with a held to collect 
business model if  such sales are incidental 
to the overall business model and: 

•  are insignificant in value both 

individually and in aggregate, even when 
such sales are frequent;

•  are infrequent even when they are 

significant in value.

Upon initial recognition, financial liability 
may be irrevocably designated as measured 
at fair value through profit or loss if  
that eliminates or significantly reduces a 
measurement or recognition inconsistency 
that would otherwise arise from measuring 
assets or liabilities or recognising the gains 
or losses on them on different bases, or 
if  the liabilities are part of  a group of  
financial instruments which are managed 
and their performance evaluated on 
a fair value basis in accordance with 
a documented risk management or 
investment strategy. Changes in fair value 
are recognised in profit or loss, with the 
exception of  movements in fair value of  
liabilities due to changes of  NLB Group’s 
own credit risk. Such changes are presented 
in other comprehensive income with no 
subsequent reclassification to the income 
statement.

Assessment of NLB Group’s business model

NLB Group has determined its business 
model separately for each reporting unit 
within the NLB Group, and is based on 
observable factors for different portfolios 
that best reflect how the Group manages 
groups of  financial assets to achieve its 
business objective, such as:

•  how the performance of  the business 

model and the financial assets held within 
that business model are evaluated and 
reported to key management personnel;
•  the risks that affect the performance of  

the business model and, in particular, the 
way those risks are managed;

•  how the managers of  the business 
are compensated (e.g. whether the 
compensation is based on the fair 
value of  the assets or on collection of  
contractual cash flows); and

NLB Group Annual Report 2019 A review of instruments’ contractual 

•  if  the modification is such that it changes 

cash flow characteristics (the SPPI test – 

the result of  the SPPI test.

solely payment of principal and interest 

on the principal amount outstanding)

The second step in the classification of  the 
financial assets in portfolios being ‘held 
to collect’ and ‘held to collect and sell’ 
relates to the assessment of  whether the 
contractual cash flows are consistent with 
the SPPI test. The principal amount reflects 
the fair value at initial recognition less any 
subsequent changes, e.g. due to repayment. 
The interest must represent only the 
consideration for the time value of  money, 
credit risk, other basic lending risks, and a 
profit margin consistent with basic lending 
features. If  the cash flows introduce more 
than de minimis exposure to risk or volatility 
that is not consistent with basic lending 
features, the financial asset is mandatorily 
measured at FVTPL.

NLB Group reviews the portfolio within 
‘held to collect’ and ‘held to collect and 
sale’ for standardised products on a level 
of  a product and for non-standardised 
products on a single exposure level. The 
Group has established a procedure for SPPI 
identification as part of  regular investment 
process with defined responsibilities 
for primary and secondary controls. 
Special emphasis is put on new and 
non-standardised characteristics of  loan 
agreements.

Accounting policy for 

modified financial assets

When contractual cash flows of  a financial 
asset are modified, NLB Group assesses 
if  the terms and conditions have been 
modified to the extent that, substantially, 
it becomes a new financial asset. The 
following factors are, amongst others, 
considered when making such assessment: 

•  reason for modification of  cash flows 

(commercial or client’s financial 
difficulties);

•  change in currency of  the loan; 
•  introduction of  an equity feature;
•  replacement of  initially agreed debtor 
with a new debtor that is not related 
party to initial debtor; and

If  the modification results in derecognition 
of  a financial asset, the new financial 
asset is initially recognised at fair value, 
with the difference recognised as a 
derecognition gain or loss, to the extent 
that an impairment loss has not already 
been recorded. If  the modification does not 
result in cash flows that are substantially 
different, the modification does not result 
in derecognition. Based on the change 
in cash flows discounted at the original 
effective interest rate, NLB Group records a 
modification gain or loss, to the extent that 
an impairment loss has not already been 
recorded.

b) Reclassification 

Financial assets can be reclassified when 
and only when NLB Group’s business 
model for managing those assets changes. 
The reclassification takes place from the 
start of  the reporting period following the 
change. Such changes are expected to be 
very infrequent, and none occurred during 
the presented periods. Financial liabilities 
shall not be reclassified. 

c) Day one gains or losses

The best evidence of  fair value at initial 
recognition is the transaction price (i.e., 
the fair value of  the consideration given 
or received), unless the fair value of  that 
instrument is evidenced by a comparison 
with other observable current market 
transactions in the same instrument (i.e., 
without modification or repackaging), or 
based on a valuation technique whose 
variables only include data from observable 
markets.

If  the transaction price on a non-active 
market is different than the fair value 
from other observable current market 
transactions in the same instrument 
or is based on a valuation technique 
whose variables only include data from 
observable markets, the difference between 
the transaction price and fair value is 
recognised immediately in the income 
statement (‘day one gains or losses’). 

191

In cases where the data used for valuation 
are not fully observable in financial markets, 
day one gains or losses are not recognised 
immediately in the income statement. The 
timing of  recognition of  deferred day one 
gains or losses is determined individually. 
It is either amortised over the life of  the 
transaction, deferred until the instrument’s 
fair value can be determined using market 
observable inputs, or realised through 
settlement.

d) Derecognition

A financial asset is derecognised when 
the contractual rights to the cash flows 
from the financial asset expire, or when 
the financial asset is transferred, and the 
transfer qualifies for derecognition. A 
financial liability is derecognised only when 
it is extinguished, i.e., when the obligation 
specified in the contract is discharged, 
cancelled, or expires.

e) Write-offs

NLB Group writes off financial assets in 
their entirety or a portion thereof  when 
it has exhausted all practical recovery 
efforts and has no reasonable expectations 
of  recovery. Criteria indicating that that 
there is no reasonable expectation of  
recovery include default period, quality 
of  collateral, and different stages of  
enforcement procedures. NLB Group 
may write off financial assets that are still 
subject to enforcement activities, but this 
does not affect its rights in the enforcement 
procedures. NLB still seeks to recover all 
amounts it is legally entitled to in full. A 
write-off reduces the gross carrying amount 
of  a financial asset and allowance for the 
impairment. Any subsequent recoveries are 
credited to credit loss expense. Write-offs 
and recoveries are disclosed in note 5.14.a). 

f) Fair value measurement principles

The fair value of  financial instruments 
traded on active markets is based on the 
price that would be received to sell the 
assets or transfer liability (exit price) being 
measured at the reporting date, excluding 
transaction costs. If  there is no active 
market, the fair value of  the instruments 

NLB Group Annual Report 2019192

is estimated using discounted cash flow 
techniques or pricing models.

If  discounted cash flow techniques are 
used, estimated future cash flows are based 
on management’s best estimates; and 
the discount rate is a market-based rate 
at the reporting date for an instrument 
with similar terms and conditions. If  
pricing models are used, inputs are based 
on market-based measurements at the 
reporting date.

g) Derivative financial instruments 

and hedge accounting

Derivative financial instruments – including 
forward and futures contracts, swaps, 
and options – are initially recognised in 
the statement of  financial position at fair 
value. Derivative financial instruments 
are subsequently re-measured at their 
fair value. Fair values are obtained from 
quoted market prices, discounted cash flow 
models, or pricing models, as appropriate. 
All derivatives are carried at their fair 
value within assets when the derivative 
position is favourable to NLB Group, and 
as well within liabilities when the derivative 
position is unfavourable to NLB Group. 

The method of  recognising the resulting 
fair value gain or loss depends on whether 
the derivative is designated as a hedging 
instrument and, if  so, the nature of  the 
item being hedged. NLB Group designates 
certain derivatives as either:

•  hedges of  the fair value of  recognised 

assets or liabilities or firm commitments 
(fair value hedge); 

•  hedges of  highly probable future cash 

flows attributable to a recognised asset or 
liability, or a highly probable forecasted 
transaction (cash flow hedge); or

•  hedges of  a net investment in a foreign 

operation (net investment hedge). 

Hedge accounting is used for derivatives 
designated in this way provided certain 
criteria are met. NLB Group and NLB 
elected, as a policy choice permitted 
under IFRS 9, to continue to apply hedge 
accounting requirements in accordance 

with IAS 39. However, disclosures that 
are required by the IFRS 9 related 
amendments to IFRS 7 ‘Financial 
Instruments: Disclosures’ are implemented.

At the inception of  the transaction, NLB 
Group documents the relationship between 
hedged items and hedging instruments, as 
well as its risk management objective and 
strategy for undertaking various hedge 
transactions. NLB Group also documents 
its assessment, both at the hedge inception 
and on an ongoing basis, of  whether the 
derivatives used in hedging transactions are 
highly effective in offsetting changes in fair 
values or cash flows of  hedged items. The 
actual results of  a hedge must always fall 
within a range of  80-125%. 

Fair value hedge

Changes in the fair value of  derivatives 
that are designated and qualify as fair 
value hedges are recognised in the income 
statement together with any changes 
in the fair value of  the hedged asset 
or liability that are attributable to the 
hedged risk. Effective changes in the fair 
value of  hedging instruments and related 
hedged items are reflected in ‘Fair value 
adjustments in Hedge Accounting’ in the 
income statement. Any ineffectiveness from 
derivatives is recorded in ‘Gains Less Losses 
on Financial Assets and Liabilities Held for 
Trading.’ 

If  a hedge no longer meets the hedge 
accounting criteria, the adjustment to the 
carrying amount of  the hedged item for 
which the effective interest rate method 
is used is amortised to profit or loss over 
the remaining period to maturity. The 
adjustment to the carrying amount of  a 
hedged equity security is included in the 
income statement upon disposal of  the 
equity security. 

Cash flow hedge

The effective portion of  changes in the fair 
value of  derivatives that are designated and 
qualify as cash flow hedges is recognised 
in other comprehensive income. The gain 
or loss relating to the ineffective portion 

is immediately recognised in the income 
statement.

Amounts accumulated in equity are 
recycled as a reclassification from other 
comprehensive income to the income 
statement in the periods when the hedged 
item affects profit or loss. 

When a hedging instrument expires or 
is sold, or when a hedge no longer meets 
hedge accounting criteria, any cumulative 
gain or loss existing in other comprehensive 
income and previously accumulated 
in equity at that time remains in other 
comprehensive income and in equity, and 
is recognised in profit or loss only when 
the forecasted transaction is ultimately 
recognised in the income statement. 
When a forecasted transaction is no 
longer expected to occur, the cumulative 
gain or loss that was reported in other 
comprehensive income is immediately 
transferred to the income statement.

Hedge of a net investment in a foreign 

operation 

Hedges of  net investments in foreign 
operations are accounted for similarly 
to cash flow hedges. Any gain or loss on 
the hedging instrument relating to the 
effective portion of  the hedge is recognised 
directly in equity. The gain or loss relating 
to the ineffective portion is recognised 
immediately in the consolidated income 
statement in ‘Gains Less Losses on 
Financial Assets and Liabilities Held for 
Trading.’ Gains and losses accumulated in 
other comprehensive income are included 
in the consolidated income statement when 
the foreign operation is disposed of  as part 
of  the gain or loss on the disposal.

2.13. Allowances for financial assets

a) Expected credit losses for 

collective allowances

IFRS 9 applies an expected loss model 
that provides an unbiased and probability-
weighted estimate of  credit losses by 
evaluating a range of  possible outcomes 
that incorporates forecasts of  future 
economic conditions. The expected loss 
model requires NLB Group to recognise 

NLB Group Annual Report 2019 not only credit losses that have already 
occurred, but also losses that are expected 
to occur in the future. An allowance for 
expected credit losses (ECL) is required 
for all loans and other debt financial assets 
not held at FVTPL, together with loan 
commitments and financial guarantee 
contracts. 

In general model, the allowance is based 
on the expected credit losses associated 
with the probability of  default in the 
next 12 months unless there has been a 
significant increase in credit risk since 
initial recognition, in which case, the 
allowance is based on the probability of  
default over the life of  the financial asset 
(LECL). When determining whether the 
risk of  default increased significantly since 
initial recognition, the Group considers 
reasonable and supportable information 
that is relevant and available without 
undue cost or effort. This includes both 
quantitative and qualitative information 
and analysis, based on the Group’s 
historical data, experience, expert credit 
assessment, and incorporation of  forward-
looking information.

•  Stage 3 – impaired portfolio: NLB Group 
recognises lifetime allowances for these 
defaulted financial assets. 

The Bank uses a unified definition of  
past due and default exposures that is 
aligned with Article 178 of  Regulation 
EU575/2013. Defaulted clients are rated D, 
DF, or E based on the internal rating system 
and contains clients with material delays 
over 90 days, as well as clients that were 
assessed as unlikely to pay. The retail clients 
are rated on the facility level; however, the 
rating can deteriorate based on the rating 
of  other credit facilities of  the same client.

A significant increase in credit risk is 
assumed: 

•  when a credit rating significantly 

deteriorates at the reporting date in 
comparison to the credit rating at initial 
recognition (which is accompanied with 
the increase of  Probability of  default 
(PD) indicator),

•  when a financial asset has material delays 

over 30 days (days past due are also 
included in the credit rating assessment),
•  if  NLB Group grants the forbearance to 

Classification into stages

the borrower, or 

NLB Group prepared a methodology for 
ECL defining the criteria for classification 
into stages, transition criteria between 
stages, models for risk indicators 
calculation, forward-looking scenarios, 
and the validation of  models. The Group 
classifies financial instruments into Stage 1, 
Stage 2, and Stage 3, based on the applied 
ECL allowance methodology as described 
below:

•  Stage 1 – performing portfolio: no 
significant increase of  credit risk 
since initial recognition, NLB Group 
recognises an allowance based on 
12-month period,

•  Stage 2 – underperforming portfolio: 

significant increase in credit risk (SICR) 
since initial recognition, NLB Group 
recognises an allowance for lifetime 
period, and

•  if  the facility is placed on the watch list or 

intensive care list.

The methodology of  credit rating for banks 
and sovereign classification depends on the 
existence or non-existence of  a rating from 
international credit rating agencies Fitch, 
Moody’s, or S&P. Ratings are set on a basis 
of  the average international credit rating. 
If  there are no international credit ratings, 
the classification is based on the internal 
methodology of  NLB Group.

The classification into stages is based on 
the facility level, nevertheless occurring 
delays on one facility may trigger the Stage 
deterioration of  other facilities of  the 
same client. When the SICR criteria no 
longer exist, the facility may be transferred 
to a more favourable stage subject to the 
prescribed holding period.

193

ECL for Stage 1 financial assets is 
calculated based on 12-month PDs or 
shorter period PDs, if  the remaining 
maturity of  the financial asset is shorter 
than 1 year. The 12-month PD already 
includes macroeconomic impact effect. 
Allowances in Stage 1 are designed to 
reflect expected credit losses that had been 
incurred in the performing portfolio but 
have not been identified.

The ECL for Stage 2 financial assets is 
calculated based on lifetime PDs (LPD) 
because their credit risk has increased 
significantly since their initial recognition. 
This calculation is also based on a forward-
looking assessment that takes into account 
a number of  economic scenarios in order 
to recognise the probability of  losses 
associated with the predicted macro-
economic forecasts.

For financial instruments in Stage 3, 
the same treatment is applied as for 
those considered to be credit impaired.  
Exposures below the materiality threshold 
obtain collective allowances using PD 
of  100%. Financial instruments will be 
transferred out of  Stage 3 if  they no longer 
meet the criteria of  being credit-impaired 
after a probation period. Special treatment 
applies for purchased or originated credit-
impaired financial instruments (POCI), 
where only the cumulative changes in 
the lifetime expected losses since initial 
recognition are recognised as a loss 
allowance.  

The calculation of  collective allowances 
is performed by multiplying the EAD 
(exposure at default) at the end of  each 
month with an appropriate PD and LGD 
(loss-given default). The obtained result for 
each month is discounted to the present 
time using the original effective interest 
rate of  the facility. For Stage 1 exposures, 
the ECL only takes a 12-month period into 
account, while for Stage 2 or 3 all potential 
losses until maturity date are included. 

The EAD represents the anticipated 
outstanding amount owed by the obligor, 
which is determined as the sum of  

NLB Group Annual Report 2019194

on-balance exposure and expected future 
drawings of  the off-balance exposure. The 
drawings are assessed by applying the CCF 
(credit conversion factor) based on the 
bank’s historic experience with similar types 
of  facilities. 

The PD is the estimation of  likelihood of  
default over a given time horizon. The 
estimation is performed separately for each 
unique product group or segment of  clients. 
Through the cycle, the PD is supplemented 
with the forward-looking aspect using 
multiple possible scenarios.

The LGD parameter reflects the expected 
loss the facility will incur in case of  the 
event of  default. The LGD value is 
assessed based on the Bank’s historic 
data on repayments from different types 
of  collateral, as well as other types of  
repayments such as regular/partial 
repayments, repayments from legal 
proceedings, sale of  receivables, and 
others. Through the cycle, the LGD is 
supplemented with the forward-looking 
aspect to reflect the expected changes in the 
macroeconomic parameters.   

Risk parameter calculations are based on 
the data from each subsidiary, while the 
calculations and modelling are performed 
centrally. In the case where the data 
samples are not sufficiently large, hurdle 
rates are applied based on the regulatory or 
other benchmarks. 

Expected Life

When measuring ECL, the Bank must 
consider the maximum contractual period 
over which the Bank is exposed to credit 
risk. For certain revolving credit facilities 
that do not have a fixed maturity, the 
expected life is estimated based on the 
period over which the Bank is exposed to 
credit risk and where the credit losses would 
not be mitigated by management actions.

Forward-looking information

The Group incorporates forward-looking 
information in both the assessment of  
significant increase in credit risk and the 
measurement of  ECL. 

The macroeconomic scenarios used by 
the NLB Group for ECL measurement 
are based on existing Group’s stress testing 
framework. Scenarios under the Stress 
testing framework are regularly presented, 
challenged, and discussed by the Capital 
Management Group (CMG), the Liquidity 
Management Group (LMG), respective 
Committees (ALCO, RICO, and OpRisk 
Committee), and the Management Board. 
Scenarios and statistical models are the 
same for all NLB Group members, local 
specifics for subsidiaries are captured by 
the process of  scenarios results calibration.  
A three-component scenario framework is 
used under the IFRS 9, namely Baseline, 
Optimistic, and Pessimistic scenarios. 

The baseline scenario presents a direct 
application of  official GDP forecasts 
(IMF, EC, and IMAD), with additional 
modifications to mitigate for possible 
excessive optimism or pessimism in 
forecasts. The pessimistic scenario 
assumes moderate cyclical slowdown of  
the economy – the main reason for the 
slowdown is because of  the exports due to 
international growth and trade moderation. 
House prices growth is derived by the 
internal models, using the official GDP 
projections as a price driver. The optimistic 
scenario simply takes the best forecaster 
GDP projections in the 5Y period, while 
the pessimistic scenario refers to the adverse 
macro scenario from the ICAAP process.

Each scenario is weighted by the respective 
probability of  occurrence and the weighted 
average scenario is subsequently calculated. 
Weights are derived from the historical 
data, based on their distribution properties. 
The weighted average scenario is used 
as a base for IFRS 9 ECL calculations. 
Currently, NLB Group uses GDP for PDs 
and House prices growth for LGD forward-
looking projections.

NLB Group Annual Report 2019 Macroeconomic scenarios for Risk parameters explanatory variables

Risk parameter

PD

Scenario

Scenario weight 
(period average)

Baseline

Optimistic

Pessimistic

Weighted average

43%

36%

21%

-

GDP percentage growth 5Y projection

2019

2.70

3.40

(1.77)

2.80

2020

2.39

3.10

(2.56)

2.57

2021

2.23

2.80

1.47

2.09

2022

1.81

2.32

1.08

1.82

195

2023

1.63

2.08

0.84

1.66

Risk parameter

LGD*

Scenario

Scenario  
weight

Weighted average

-

2019

(0.06)

2020

(0.15)

2021

(0.34)

2022

(0.45)

2023

(0.51)

House prices growth 5Y projection

*   Weighted average GDP scenario was used in internal econometric model for House prices growth forecasting 

Recalculation of  all parameters is 
performed annually or more frequently if  
the macro environment changes more than 
it was incorporated in previous forecasts. 
In such a case all the parameters are 
recalculated according to new forecasts.

b) Individual assessment of allowances 

for impaired financial assets 

Assets carried at an amortised cost

NLB Group assesses impairments 
of  financial assets separately for all 
individually significant assets classified in 
Stage 3. The materiality threshold is set at 
EUR 0.5 million exposure for legal entities 
and EUR 0.1 million for private persons 
on the level of  NLB, while the Group 
members apply lower thresholds applicable 
to their portfolio size. All other financial 
assets obtain collective allowances.

The amount of  the loss is measured as 
the difference between the asset’s carrying 
amount and the present value of  estimated 
future cash flows, which are discounted 
to the estimation date. The scenario of  
expected cash flows can be based on the 
‘going concern’ assumption, where the 
cash flow from operations is considered 
along with the sale of  collateral that is not 
crucial for future business. In case of  the 
‘gone concern’ principle, the repayments 
are based on expected cash flows from the 

sale of  collateral. The expected payment 
from the collateral is calculated from the 
appraised market value of  the collateral, 
the haircut used as defined in the Haircut 
Methodology, and discounted. Off-balance 
sheet liabilities are also assessed individually 
and, where necessary, related allowances 
are recognised as liabilities.

The carrying amount of  financial assets 
measured at an amortised cost is reduced 
through an allowance account and the loss 
is recognised in the income statement item 
‘Impairment of  financial assets.’ If  the 
amount of  allowances for ECL decreases 
subsequently due to an event occurring 
after the impairment was recognised 
(e.g. repayment in the collection process 
exceeds the assessed expected payment 
from collateral), the reversal of  the loss is 
recognised as a reduction in the allowance 
account, and the gain is recognised in 
the same income statement item. For 
off-balance exposures, the amount of  ECL 
is recognised in the statement of  financial 
position in the ‘Provisions’ item and in the 
income statement in the item ‘Provisions for 
credit losses.’

The ECLs for debt instruments measured 
at fair value through other comprehensive 
income do not reduce the carrying amount 
of  these financial assets in the statement 

of  financial position, which remains at fair 
value. Instead, an amount equal to the 
allowance that would arise if  the assets 
were measured at an amortised cost is 
recognised in other comprehensive income 
as an accumulated impairment amount, 
with a corresponding charge to profit or 
loss. The accumulated loss recognised in 
other comprehensive income is recycled 
to the profit or loss upon derecognition 
of  the assets, or when the amount of  
allowances for ECL decreases due to an 
event occurring after the impairment was 
recognised.

2.14. Forborne loans

A forborne loan (or restructured financial 
asset) arises as a result of  a debtor’s inability 
to repay a debt under the originally agreed 
terms, either by modifying the terms of  
the original contract (via an annex) or by 
signing a new contract under which the 
contracting parties agree the partial or 
total repayment of  the original debt. If  to 
receivables due from the client the status of  
restructuring is introduced, the debtor must 
be classified in the rating group C or lower. 

The definitions of  forborne loans closely 
follow definitions that were developed 
by the European Banking Authority 
(EBA). These definitions aim to achieve 
comprehensive coverage of  exposures to 

NLB Group Annual Report 2019196

which forbearance measures have been 
extended.

The accounting treatment of  forborne 
loans depends on the type of  restructuring. 
When NLB Group embarks on a forborne 
loan via the modified terms of  repayment 
proceeding from extending the deadline 
for the repayment of  the principal and/
or interest, and/or a forbearance of  the 
repayment of  the principal, and/or interest 
or a reduction in the interest rate, and/
or other expenses, it adjusts the carrying 
amount of  the forborne loan on the basis 
of  the discounted value of  the estimated 
future cash flows under the modified terms, 
and recognises the resulting effect in profit 
or loss. In the event of  the reduction of  a 
claim against the debtor via the reduction 
in the amount of  the claims as a result of  
a contractually agreed debt waiver and 
ownership restructuring or debt to equity 
swap, NLB Group derecognises the claim 
in the part relating to the write-down or 
the contractually agreed upon debt waiver. 
The new estimate of  the future cash flows 
for the residual claim, not yet written 
down, is based on an updated estimate 
of  the probability of  loss. NLB Group 
considers the debtor’s modified position, the 
economic expectations, and the collateral 
of  the forborne loan. When NLB Group 
is embarking on the forborne loan by 
taking possession of  other assets (property, 
plant and equipment, securities, and other 
financial assets), including investments in 
the equity of  debtors obtained via debt-
to-equity swaps, it recognises the acquired 
assets in the statement of  financial position 
at fair value, recognising the difference 
between the fair value of  the asset and the 
carrying amount of  the eliminated claim in 
profit or loss.

Forborne exposures may be identified in 
both the performing and non-performing 
parts of  the portfolio. Where the forborne 
loan is classified in the non-performing 
part of  the portfolio, it can be reclassified 
to the performing part if  exposure is no 
longer considered as impaired or defaulted, 
if  determined amounts were repaid, if  
one year has passed from the latest of  the 

events defined (introduction of  forbearance, 
classification in the non-performing part, 
repayment of  the last overdue amount, 
end of  the grace period) and after the 
introduction of  forbearance there have 
been no overdue amounts or doubts 
concerning the repayment of  the entire 
exposure, under the terms and conditions 
after the forbearance. The absence of  
doubt is confirmed by analysis of  the 
financial situation of  the debtor.

considered. At subsequent measurement, 
the realisable value is verified at least 
annually. Valuations of  the fair value of  real 
estate are performed by certified real estate 
appraisers. The real estate is impaired 
when the carrying value exceeds the 
realisable value. The effect of  impairment 
is presented as the impairment of  other 
assets and the reversal of  impairment as 
income from the reversal of  the impairment 
of  other assets. 

The forborne status is withdrawn when:

2.16. Offsetting

•  at least a 2-year probation period has 

passed since the latest of:
 -

the moment of  extending the 
restructuring measures or
the forborne exposure was deemed 
performing;

 -

•  regular payments of  the principal or 
interest were made, in a substantial 
total amount, during at least half  the 
probation period; and

•  no exposure, in the probation period, is 
more than 30 days in default more than 
EUR 100.

2.15. Repossessed assets

In certain circumstances, assets are 
repossessed following the foreclosure on 
loans that are in default. Repossessed assets 
are initially recognised in the financial 
statements at their fair value and classified 
in the appropriate category according to 
their purpose and are sold as soon as is 
practical in order to reduce exposure (note 
6.1.l). After initial recognition, repossessed 
assets are measured and accounted for in 
accordance with the policies applicable to 
the relevant asset categories. Repossessed 
assets mainly represent items of  real estate 
that NLB Group classifies within investment 
properties measured in accordance with 
IAS 40 Investment property (note 2.20), 
and other assets measured in accordance 
with IAS 2 Inventories. 

Real estate obtained from the foreclosure 
of  loans and receivables within other 
assets are initially recognised at fair value 
less costs to sell (realisable value), wherein 
only the direct costs of  sales can be 

Financial assets and liabilities are offset and 
the net amount reported in the statement 
of  financial position when there is a legally 
enforceable right to offset the recognised 
amounts, and there is an intention to settle 
on a net basis, or to realise the asset and 
settle the liability simultaneously.

2.17. Sale and repurchase agreements

Securities sold under sale and repurchase 
agreements (repos) are retained in the 
financial statements, and the counterparty 
liability is included in financial liabilities 
measured at an amortised cost. Securities 
sold subject to sale and repurchase 
agreements are reclassified in the financial 
statements as pledged assets when the 
transferee has the right by contract or 
custom to sell or re-pledge the collateral. 
Securities purchased under agreements to 
resell (reverse repos) are recorded as loans 
to other banks or customers, as appropriate.

In financial statements, the difference 
between the sale and repurchase price is 
treated as interest and accrued over the life 
of  the repo agreements using the effective 
interest rate method.

2.18. Property and equipment

All items of  property and equipment 
are initially recognised at cost. They 
are subsequently measured at cost less 
accumulated depreciation and any 
accumulated impairment loss.

Each year, NLB Group assesses whether 
there are indications that property and 
equipment may be impaired. If  any such 
indication exists, the recoverable amounts 

NLB Group Annual Report 2019 are estimated. The recoverable amount 
is the higher of  the fair value less costs to 
sell and value in use. If  the recoverable 
amount exceeds the carrying value, the 
assets are not impaired. If  the carrying 
amount exceeds the recoverable amount, 
the difference is recognised as a loss in the 
income statement. 

Items of  a largely independent property 
and equipment which do not generate 
cash flows are included in the cash-
generating unit and later tested for possible 
impairment.

Depreciation is calculated on a straight-line 
basis over the assets’ estimated useful lives. 
The following annual depreciation rates 
were applied:

NLB Group and NLB

Buildings

in %

2 - 5

amortisation and impairment losses. 
Amortisation is calculated on a straight-line 
basis at rates designed to write-down the 
cost of  an intangible asset over its estimated 
useful life. The core banking system is 
amortised over a period of  10 years, and 
other software over a period of  three to five 
years. Amortisation does not begin until the 
assets are available for use.

2.20. Investment properties

Investment properties include buildings 
held to earn rentals, or to increase the 
value of  a long-term investment, rather 
than to be used by the NLB Group. 
Investment properties are stated at fair 
value determined by a certified appraiser. 
Fair value is based on current market prices. 
Any gain or loss arising from a change in 
the fair value is recognised in the income 
statement. 

2.21. Non-current assets and disposal 

Leasehold improvements

5 - 25

groups classified as held for sale

Computers

Furniture and equipment

Motor vehicles

14.3 - 50

10 - 33.3

12.5 - 25

Depreciation does not begin until the assets 
are available for use.

The assets’ residual values and useful lives 
are reviewed and adjusted if  appropriate 
on each reporting date. Gains and losses 
on the disposal of  items of  property and 
equipment are determined as the difference 
between the sale proceeds and their 
carrying amount and are recognised in the 
income statement. 

Maintenance and repairs are charged to 
the income statement during the financial 
period in which they are incurred. 
Subsequent costs that increase future 
economic benefits are recognised in the 
carrying amount of  an asset, and the 
replaced part, if  any, is derecognised.

2.19. Intangible assets

Intangible assets include software licenses 
and goodwill (note 2.6.). Intangible 
assets are stated at cost, less accumulated 

Non-current assets and disposal groups are 
classified as held for sale if  their carrying 
amount will be recovered through a sale 
transaction rather than through continuing 
use. This condition is deemed to be met 
only when the sale is highly probable, and 
the asset is available for immediate sale in 
its present condition. Management must 
be committed to the sale, which should 
be expected to qualify for recognition as a 
completed sale within one year from the 
date of  classification. Non-current assets 
and disposal groups classified as held for 
sale are measured at the lower of  the assets’ 
previous carrying amount and fair value 
less costs to sell. 

During subsequent measurement, certain 
assets and liabilities of  a disposal group 
that are outside the scope of  IFRS 5 
measurement requirements are measured 
in accordance with the applicable standards 
(e.g. deferred tax assets, assets arising from 
employee benefits, financial instruments, 
investment property measured at fair value, 
and contractual rights under insurance 
contracts). Tangible and intangible assets 
are not depreciated. The effects of  sale 
and valuation are included in the income 

197

statement as a gain or loss from non-current 
assets held for sale.

Liabilities directly associated with disposal 
groups are reclassified and presented 
separately in the statement of  financial 
position.

2.22. Accounting for leases

a) Accounting for leases based on IFRS 16

A lease is a contract, or part of  a contract, 
which creates enforceable rights and 
obligations and conveys the right to control 
the use of  an identified asset for a period of  
time in exchange for consideration. Thus, 
IFRS 16 requires determination whether a 
contract is, or contains, a lease. 

NLB Group as a lessee

NLB Group recognises a liability to make 
lease payments and an asset representing 
the right to use the underlying asset (i.e., 
the right-of-use asset) during the lease term 
for all leases, except for short-term leases 
and leases of  low-value. As short-term 
leases are defined as those which at the 
commencement date have a lease term of  
12 months or less without the option to 
purchase the underlying asset. Leases of  
underlying assets with a value, when new, 
lower or equal to EUR 5 thousand are 
defined as low value leases and are thus 
recognised as an expense on a straight-line 
basis over the lease term.

Right-of-use assets

At the commencement date, NLB Group 
measures the right-of-use asset at cost, 
reduced by any accumulated depreciation 
and impairment losses, and adjusted for 
any remeasurement of  lease liabilities. The 
cost of  right-of-use assets consists of  the 
amount of  lease liabilities recognised, initial 
direct costs incurred, an estimate of  costs 
to be incurred by the lessee in dismantling 
and removing the underlying asset to 
the condition required by the terms and 
conditions of  the lease and lease payments 
made at or before the commencement date 
less any lease incentives received. After 
the commencement date, NLB Group 
measures the right-of-use asset using a cost 
model and recognises depreciation of  the 

NLB Group Annual Report 2019198

right-of-use assets, on a straight-line basis 
over the lease term, and (separately) interest 
on the lease liabilities.

Lease liabilities

At the commencement date, NLB Group 
measures the lease liability at the present 
value of  the lease payments that are not 
paid at that date. The lease payments 
consist of  fixed payments, variable lease 
payments that depend on an index or a 
rate, amounts expected to be paid under 
residual value guarantees, the exercise 
price of  a purchase option if  there exist 
reasonable certainty for it to be exercised, 
and payments of  penalties for terminating 
the lease, if  the lease term reflects exercising 
the option to terminate. Subsequently (after 
the commencement date), NLB Group 
measures the lease liability by: 

•  increasing the carrying amount to reflect 

interest on the lease liability;

•  reducing the carrying amount to reflect 

the lease payments made; and
•  remeasuring the carrying amount 
to reflect any reassessment or lease 
modifications. 

NLB Group as a lessor

NLB Group is not exposed to finance 
leases as a lessor. Its leases are classified 
as operating, since it does not transfer 
substantially all the risks and rewards 
incidental to ownership of  an underlying 
asset. Lease payments from operating leases 
are recognised as income on a straight-line 
basis. NLB Group recognises cost, including 
depreciation, incurred in earning the lease 
income as an expense. Initial direct costs 
incurred in obtaining an operating lease are 
added to the carrying amount of  the leased 
asset and recognised over the lease term on 
the same basis as rental income. 

b) Accounting for leases based on IAS 17

A lease is an agreement whereby the 
lessor conveys to the lessee, in return for a 
payment or series of  payments, the right 
to use an asset for an agreed upon period 
of  time. Lease agreements are accounted 
for in accordance with their classification 
as finance leases or operating leases at the 

inception of  the lease. The key classification 
factor is the extent to which the risks and 
rewards incidental to ownership of  a leased 
asset lie with the lessor or lessee.

Finance lease receivables are recognised 
at an amount equal to the net investment 
in the lease, including the unguaranteed 
residual value. 

NLB Group as a lessee

Sale-and-leaseback transactions

Leases in which a significant portion of  the 
risks and rewards of  ownership are retained 
by the lessor are classified as operating 
leases. Payments made under operating 
leases are charged to the income statement 
on a straight-line basis over the period 
of  the lease. When an operating lease is 
terminated before the lease period has 
expired, any payment required to be made 
to the lessor by way of  penalty is recognised 
as an expense in the period in which the 
termination takes place.

Finance leases are recognised as an asset 
and liability in amounts equal to the 
fair value of  the leased asset or, if  lower, 
the present value of  the minimum lease 
payments. Leased assets are depreciated in 
accordance with NLB Group’s policy over 
the shorter of  the estimated useful life of  
the asset and the lease term, if  there is no 
reasonable certainty that NLB Group will 
obtain ownership by the end of  the lease 
term. Lease payments are apportioned 
between interest expenses and the reduction 
of  the outstanding liability to produce a 
constant periodic rate of  interest on the 
remaining balance of  the liability.

NLB Group as a lessor

Payments under operating leases are 
recognised as income on a straight-line 
basis over the period of  the lease. Assets 
leased under operating leases are presented 
in the statement of  financial position as 
investment property or as property and 
equipment. 

NLB Group classifies a lease as a finance 
lease when the risks and rewards incidental 
to ownership of  a leased asset lie with the 
lessee. When assets are leased under a 
finance lease, the present value of  the lease 
payments is recognised as a receivable. 
Income from finance lease transactions 
is amortised over the lifetime of  the lease 
using the effective interest rate method. 

NLB Group also enters into sale-and-
leaseback transactions (in which NLB 
Group is primarily a lessor) under which the 
leased assets are purchased from and then 
leased back to the lessee. These contracts 
are classified as finance leases or operating 
leases, depending on the contractual terms 
of  the leaseback agreement.

2.23. Cash and cash equivalents 

For the purpose of  the statement of  cash 
flows, cash and cash equivalents comprise 
cash and balances with central banks and 
other demand deposits at banks, debt 
securities held for trading, loans to banks, 
and debt securities not held for trading with 
an original maturity of  up to three months. 
Cash and cash equivalents are disclosed 
under the cash flow statement. 

2.24. Borrowings, deposits, and issued 

debt securities with characteristics of 

debt

Loans and deposits received and issued 
debt securities are initially recognised at 
fair value. Borrowings are subsequently 
measured at the amortised cost. The 
difference between the value at initial 
recognition and the final value is recognised 
in the income statement as an interest 
expense, applying the effective interest rate. 

Repurchased own debt is disclosed as a 
reduction in liabilities in the statement of  
financial position. The difference between 
the book value and the price at which own 
debt was repurchased is disclosed in the 
income statement.

2.25. Other issued financial instruments 

with characteristics of equity

Upon initial recognition, other issued 
financial instruments are classified in 
part or in full as equity instruments if  
the contractual characteristics of  the 
instruments are such that NLB Group 
must classify them as equity instruments 

NLB Group Annual Report 2019 in accordance with IAS 32 Financial 
Instruments: Presentation. An issued 
financial instrument is only considered an 
equity instrument if  that instrument does 
not represent a contractual obligation for 
payment.

Issued financial instruments with 
characteristics of  equity are recognised 
in equity in the statement of  financial 
position. Transaction costs incurred for 
issuing such instruments are deducted from 
equity reserves. The corresponding interest 
is recognised directly in profit reserves. 

The carrying value of  an issued financial 
instrument with characteristics of  equity 
is presented in the statement of  changes 
in equity in the item ‘Other Equity 
Instruments.’

2.26. Provisions

Provisions are recognised when NLB 
Group has a present legal or constructive 
obligation as a result of  past events, and 
it is probable that an outflow of  resources 
embodying economic benefits will be 
required to settle the obligation, and a 
reliable estimate of  the amount of  the 
obligation can be made.

2.27. Contingent liabilities and 

commitments

Financial and non-financial guarantees

Financial guarantees are contracts that 
require the issuer to make specific payments 
to reimburse the holder for a loss it incurs 
because a specific debtor fails to make 
payments when due, in accordance with the 
terms of  debt instruments. Such financial 
guarantees are given to banks, financial 
institutions, and other bodies on behalf  of  
the customer to secure loans, overdrafts, 
and other banking facilities.

The issued guarantees covering non-
financial obligations of  the clients represent 
the obligation of  the Bank (guarantor) to 
pay if  the client fails to perform certain 
works in accordance with the terms of  the 
commercial contract. 

Financial and non-financial guarantees are 
initially recognised at fair value, which is 
normally evidenced by the fees received. 
The fees are amortised to the income 
statement over the contract term using 
the straight-line method. NLB Group’s 
liabilities under guarantees are subsequently 
measured at the greater of:

•  the initial measurement, less amortisation 
calculated to recognise fee income over 
the period of  guarantee; or 

•  an ECL provision as set out in note 2.13.

Documentary letters of credit

Documentary (and standby) letters of  
credit constitute a written and irrevocable 
commitment of  the issuing (opening) bank 
on behalf  of  the issuer (importer) to pay the 
beneficiary (exporter) the value set out in 
the documents by a defined deadline:

•  if  the letter of  credit is payable on sight; 

and

•  if  the letter of  credit is payable for 

deferred payment, the bank will pay 
according to the contractual agreement 
when and if  the beneficiary (exporter) 
presents the bank with documents that 
are in line with the conditions and 
deadlines set out in the letter of  credit. 

A commitment may also take the form 
of  a letter of  credit confirmation, 
which is usually done at the request or 
authorisation of  the issuing (opening) bank 
and constitutes a firm commitment by the 
confirming bank, in addition to that of  the 
issuing bank, which independently assumes 
a commitment to the beneficiary under 
certain conditions.

Other contingent liabilities 

and commitments

Other contingent liabilities and 
commitments represent undrawn loan 
commitments to extend credit, uncovered 
letters of  credit, and other commitments.

The nominal contractual value of  
guarantees, letters of  credit, and undrawn 
loan commitments where the loan agreed 
to be provided is on market terms, are 

199

not recorded in the statement of  financial 
position.

2.28. Taxes

Income tax expense comprises current and 
deferred income tax. 

Current corporate income tax in NLB 
Group is calculated on taxable profits at 
the applicable tax rate in the respective 
jurisdiction. The corporate income tax rate 
for 2019 in Slovenia was 19% (2018: 19%). 

Current and deferred taxes are recognised 
in profit or loss, except for taxes related 
to effects recognised directly in equity 
(deferred tax related to the fair value re-
measurement of  financial assets measured 
at fair value through other comprehensive 
income, cash flow hedges, and actuarial 
gains and losses on defined benefit pension 
plans is charged or credited directly to other 
comprehensive income).

Deferred income tax is calculated using 
the balance sheet liability method for 
temporary differences arising between the 
tax bases of  assets and liabilities, and their 
carrying amounts for financial reporting 
purposes. 

Deferred tax assets are recognised if  it is 
probable that future taxable profit will be 
available in the foreseeable future against 
which the temporary differences can be 
utilised.

Deferred tax assets and liabilities 
are measured at tax rates enacted or 
substantively enacted at the end of  the 
reporting period that are expected to 
apply to the period when the asset is 
realised, or the liability is settled. At each 
reporting date, NLB Group reviews the 
carrying amount of  deferred tax assets 
and assesses future taxable profits against 
which temporary taxable differences can be 
utilised.

Deferred tax assets for temporary 
differences arising from investments in 
subsidiaries, associates, and joint ventures 

NLB Group Annual Report 2019200

are recognised only to the extent that it is 
probable that: 

compensations and non-monetary 
benefits);

•  retirement indemnity bonuses (post-

•  the temporary differences will be reversed 

employment benefits); and

in the foreseeable future; and
•  taxable profit will be available.

•  jubilee long-service benefits (other 

employment benefits). 

Slovenian law does not set limits or 
deadlines by which uncovered tax losses 
must be utilised. 

A tax on financial services, which means 
a tax on fees paid for prescribed financial 
services rendered (financial services, exempt 
from value added tax (with the exception 
of  securities transactions) and the services 
of  insurance brokers and agents), is paid in 
Slovenia. The tax rate is 8.5% (2018: 8.5%) 
and the tax is paid monthly. Given that the 
tax on financial services is classified as a 
sales tax, it reduces accrued revenues in the 
financial statements.

2.29. Fiduciary activities

NLB Group provides asset management 
services to its clients. Assets held in a 
fiduciary capacity are not reported in NLB 
Group’s financial statements as they do not 
represent assets of  NLB Group. Fee and 
commission income and expenses relating 
fiduciary activities are generally recognised 
in the income statement when the service 
has been provided. Fee and commission 
income charged for this type of  service is 
broken down by items in note 4.3.b. Further 
details on transactions managed on behalf  
of  third parties are disclosed in note 5.24. 

Based on the requirements of  Slovenian 
legislation, NLB Group has additionally 
disclosed in note 5.24. the assets and 
liabilities on accounts used to manage 
financial assets from fiduciary activities, 
i.e., information related to the receipt, 
processing, and execution of  orders and 
related custody activities.

2.30. Employee benefits

Employee benefits include:

•  short-term employee benefits (such as 
salaries, social security contributions, 

Short-term employee benefits are 
recognised in the period to which they 
relate and included in the income statement 
line ‘Administrative expenses.’ Among 
others they include the payment of  
contributions for pension and disability 
insurance, which according to local 
legislation (for employer) amount to 8.85% 
of  the gross salaries.

According to legislation, employees retire 
after 35-40 years of  service when, if  they 
fulfil certain conditions, they are entitled to 
a lump-sum severance payment. Employees 
are also entitled to a long-service bonus for 
every 10 years of  service in NLB. 

These obligations are measured at the 
present value of  future cash outflows 
considering future salary increases and 
other conditions, and then apportioned to 
past and future employee service based on 
benefit plan terms and conditions.

Service costs are included in the income 
statement in the item ‘Administrative 
expenses’ as defined benefit costs, while 
interest expenses on the defined benefit 
liability are recognised in the item ‘Interest 
and similar expenses.’ These interest 
expenses represent the change during the 
period in the defined benefit liability that 
arises from the passage of  time. For post-
employment benefits, actuarial gains and 
losses from the effect of  changes in actuarial 
assumptions and experience adjustments 
(differences between the realised and 
expected payments) are recognised in 
other comprehensive income under the 
item ‘Actuarial Gains/(Losses) on Defined 
Benefit Pensions Plans,’ and will not be 
recycled to the income statement. Actuarial 
gains and losses that relate to other 
employment benefits are recognised in the 
income statement as defined benefit costs. 

2.31. Share capital

Dividends on ordinary shares

Dividends on ordinary shares are 
recognised in equity in the period in which 
they are approved by NLB’s shareholders.

Treasury shares

If  NLB or another member of  NLB 
Group purchases NLB’s shares, the 
consideration paid is deducted from the 
total shareholders’ equity as treasury shares. 
If  such shares are subsequently sold, any 
consideration received is included in equity. 
If  NLB’s shares are purchased by NLB 
itself  or other NLB Group entities, NLB 
creates reserves for treasury shares in equity.

Share issue costs

Costs directly attributable to the issue of  
new shares are recognised in equity as a 
reduction in the share premium account.

2.32. Segment reporting

Operating segments are reported in a 
manner consistent with internal reporting 
to the Management Board, which is 
the executive body that makes decisions 
regarding the allocation of  resources and 
assesses the performance of  a specific 
segment. 

Transactions between organisational units 
(OU) are managed under normal operating 
conditions. Interest income among 
individual OU in the parent bank (NLB) 
is allocated using a fund transfer pricing 
method and shown within the net interest 
income of  each OU. Net non-interest 
income is allocated to the OU that actually 
provides the service that generates income. 
Direct costs are attributed to the segment 
that is directly related to the provided 
service and indirect costs (costs which 
service centres provide for profit centres) 
are attributed to the segment for which the 
service is provided, whereas overhead costs 
are allocated according to general keys. 
External net income is the net income of  
NLB Group from the consolidated income 
statement. Income tax is not allocated 
between segments (note 7.a).

NLB Group Annual Report 2019 In accordance with IFRS 8, NLB Group 
has the following reportable segments: 
Retail Banking in Slovenia, Corporate and 
Investment Banking in Slovenia, Strategic 
Foreign Markets, Financial Markets in 
Slovenia, Non-core members, and Other 
Activities.

2.33. Critical accounting estimates and 

judgments in applying accounting policies

NLB Group’s financial statements 
are influenced by accounting policies, 
assumptions, estimates, and management’s 
judgment. NLB Group makes estimates 
and assumptions that affect the reported 
amounts of  assets and liabilities within 
the next financial year. All estimates and 
assumptions required in conformity with 
the IFRS are best estimates undertaken in 
accordance with the applicable standard. 
Estimates and judgments are evaluated on 
a continuing basis, and are based on past 
experience and other factors, including 
expectations with regard to future events.

a) Allowances for expected credit 

losses on loans and advances

NLB Group monitors and checks 
the quality of  the loan portfolio at 
the individual and portfolio levels to 
continuously estimate the necessary 
allowances for ECL. NLB Group creates 
individual allowances for individually 
significant financial assets attributed to 
Stage 3. Such an assignment is based on 
information regarding the fulfilment of  
contractual obligations or other financial 
difficulties of  the debtor, and other 
important facts. Individual assessments 
are based on the expected discounted cash 
flows from operations and/or the assessed 
expected payment from collateral.

Allowances are assessed collectively for 
financial assets assigned to Stage 1 or 2, or 
for financial assets in Stage 3 with exposure 
below the materiality threshold. The ECL 
in this group of  assets are estimated based 
on expected value of  risk parameters 
combining the historic movements with 
the future macroeconomic predictions. 
The models used to estimate future risk 
parameters are validated and back tested on 

a regular basis to make loss estimations as 
realistic as possible.

NLB Group performs regular stress testing 
as part of  the ICAAP process normative 
approach, where the 3-year budget is tested 
for adverse circumstances. The selected 
stress scenario predicts adverse economic 
circumstances where slowing global 
economy mercantilist policy effects the 
economic growth, even more in small open 
economies like Slovenia. 

In terms of  credit risk, the scenario has 
an unfavourable impact on default rates 
(transfer of  assets from performing to 
default) and loss rates (expected losses after 
occurrence of  default). Furthermore, a 
transfer of  assets within the performing 
sub-portfolio to rating classes with worse 
default probabilities is envisaged. Based 
on the existing exposures (static balance 
sheet assumption), additional allowances 
for expected credit losses are assessed 
on existing default exposures and new 
default flows, as well as on the remaining 
performing portfolio.

The results of  the stress scenario for NLB 
Group shows an increase of  impairments in 
the first year of  stress by EUR 73.6 million 
(2018: EUR 75.2 million), and an increase 
in the coverage of  the credit portfolio by 
impairments by 1.16 percentage points 
(2018: 0.89 percentage points).

b) Fair value of financial instruments

The fair values of  financial investments 
traded on the active market are based on 
current bid prices (financial assets) or offer 
prices (financial liabilities). 

The fair values of  financial instruments 
that are not traded on the active market 
are determined by using valuation models. 
These include a comparison with recent 
transaction prices, the use of  a discounted 
cash flow model, valuation based on 
comparable entities, and other frequently 
used valuation models. These valuation 
models pretty much reflect current 
market conditions at the measurement 
date, which may not be representative of  

201

market conditions either before or after the 
measurement date. Management reviewed 
all applied models as at the reporting 
date to ensure they appropriately reflect 
current market conditions, including 
the relative liquidity of  the market and 
the applied credit spread. Changes in 
assumptions regarding these factors could 
affect the reported fair values of  financial 
instruments held for trading, and financial 
assets measured at fair value through other 
comprehensive income. 

The fair values of  derivative financial 
instruments are determined on the 
basis of  market data (mark-to-market), 
in accordance with NLB Group’s 
methodology for the valuation of  derivative 
financial instruments. The market exchange 
rates, interest rates, yield, and volatility 
curves used in valuations are based on the 
market snapshot principle. Market data are 
saved daily at 4 p.m., and later used for the 
calculation of  the fair values (market value, 
NPV) of  financial instruments. NLB Group 
applies market yield curves for valuation, 
and fair values are additionally adjusted for 
credit risk of  the counterparty.

The fair value hierarchy of  financial 
instruments is disclosed in note 6.5.

c) Impairment of investments in 

subsidiaries, associates, and joint ventures

The process of  identifying and assessing 
the impairment of  investments in 
subsidiaries, associates and joint ventures 
is inherently uncertain, as the forecasting 
of  cash flows requires the significant use of  
estimates, which themselves are sensitive 
to the assumptions used. The review of  
impairment represents management’s best 
estimate of  the facts and assumptions such 
as: 

•  Future cash flows from individual 

investments present the estimated cash 
flow for periods for which adopted 
plans are available. For core members, 
estimated cash flows are based on a 
five-year business plan. For non-core 
members, estimated cash flows are based 
on a period in line with the strategy 

NLB Group Annual Report 2019202

of  divestment. The business plans of  
individual entities are based on an 
assessment of  future economic conditions 
that will impact an individual member’s 
business and the quality of  the credit 
portfolio. 

•  The growth rate in cash flows for the 
period following the adopted business 
plan is between 1 and 1.5%. 

•  The target capital adequacy ratio of  an 
individual bank is between 13 and 17%.

•  The discount rate derived from the 

capital asset pricing model that is used to 

discount future cash flows is based on the 
cost of  equity allocated to an individual 
investment. The discount rate reflects 
the impact of  a range of  financial and 
economic variables, including the risk-
free rate and risk premium. The value of  
variables used is subject to fluctuations 
outside management’s control. The 
pre-tax discount rate is between 9.66 and 
15.81% (31 December 2018: between 
9.66 and 15.18%).

For strategic NLB Group members in 2019 
and 2018, there were no indications of  
impairment for equity investments.

In 2019, NLB impaired equity investments 
in non-core members in the amount of  
EUR 590 thousand. 

d) Employee benefits 

Liabilities for certain employee benefits are 
calculated by an independent actuary. The 
main assumptions included in the actuarial 
calculation are as follows:

Actuarial assumptions

Discount factor

Wage growth based on inflation, promotions, and 
wage growth based on past years of service

Other assumptions

NLB Group

2019

2018

NLB

2019

2018

0.2% - 3.2%

1.01% - 5.0%

0.2%

1.05%

1.8% - 3.7%

1.4% - 3.8%

3.0% - 3.3%

2.8% - 3.3%

Number of employees eligible for benefits

5,010

5,044

2,608

2,662

Sensitivity analysis of significant actuarial assumptions for post-employment benefit

NLB Group

NLB

31 dec 2019

Discount rate

Future salary increases

Discount rate

Future salary increases

Impact on employee benefits provisions - 
post-employment benefits (in %)

The minimum discount rate is considered to be 0%.

e) Taxes

NLB Group operates in countries governed 
by different laws. The deferred tax assets 
recognised as at 31 December 2019 are 
based on profit forecasts and take the 
expected manner of  recovery of  the assets 
into account. Changes in assumptions 
regarding the likely manner of  recovering 
assets or changes in profit forecasts can lead 
to the recognition of  currently unrecognised 
deferred tax assets or derecognition of  
previously created deferred tax assets. If  
NLB profit projections used for estimation 
of  the amount of  deferred tax assets which 
are expected to be reversed in foreseeable 
future (i.e., within 5 years) would increase 
(decrease) by 10%, the estimated amount 
of  deferred tax assets would increase by 
EUR 6,126 thousand (decrease of  EUR 

 +0.5 b.p. 

 -0.5 b.p. 

 +0.5 b.p. 

 -0.5 b.p. 

 +0.5 b.p. 

 -0.5 b.p. 

 +0.5 b.p. 

 -0.5 b.p. 

(5.5)

2.9

5.9

(5.5)

(5.4)

2.3

5.8

(5.5)

6,126 thousand). NLB Group will adjust 
deferred tax assets accordingly in the event 
of  changes to assumptions regarding future 
operations (notes 4.15. and 5.17.). 

Accounting standards and amendments 

to existing standards effective for 

annual periods beginning on 1 

January 2019 that were endorsed by 

the EU and adopted by NLB Group

2.34. Implementation of the new and 

•  IFRS 16 (new standard) – ‘Leases’ 

revised International Financial Reporting 

Standards 

During the current year, NLB Group 
adopted all new and revised standards and 
interpretations issued by the International 
Accounting Standards Board (hereinafter: 
‘the IASB’) and the International Financial 
Reporting Interpretations Committee 
(hereinafter: ‘the IFRIC’), and that are 
endorsed by the EU that are effective for 
annual accounting periods beginning on 1 
January 2019. 

(effective for annual periods beginning 
on or after 1 January 2019). It replaces 
the old lease accounting standard IAS 
17 Leases. IFRS 16 establishes principles 
for the recognition, measurement, 
presentation, and disclosure of  leases 
for both parties to a contract, i.e., the 
customer (‘lessee’) and the supplier 
(‘lessor’). The new standard requires 
lessees to recognise most leases in 
their financial statements, moreover, it 
introduces a single accounting model for 
all leases (similar to the accounting for 

NLB Group Annual Report 2019 finance leases under IAS 17), with certain 
exemptions (“low value” assets and 
short-term leases). At the commencement 
date of  a lease, a lessee shall recognise a 
right-of-use asset and a lease liability. The 
right-of-use asset is initially measured at 
cost. The cost of  the right-of-use asset 
comprises the amount of  the initial 
measurement of  lease liability, adjusted 
for any payments made at or before the 
commencement date, any lease incentives 
received, any initial direct costs incurred 
by the lessee and an estimate of  costs to 
be incurred by the lessee at the end of  
lease term. The value of  lease liability 
is calculated as the net present value of  
future lease payments. 

The term ‘Lessor Accounting’ under 
IFRS 16 is substantially unchanged 
from today’s accounting under IAS 17. 
Presentation of  effects of  transition to 
IFRS 16 is disclosed in note 2.35.

•  IFRS 9 (amendment) – ‘Prepayment 

Features with Negative Compensation’ 
is effective for annual periods beginning 
on or after 1 January 2019, with early 
adoption permitted. The amendment 
allows certain pre-payable financial 
assets with a negative compensation 
prepayment option to be measured 
at an amortised cost or fair value 
through other comprehensive income, 
if  the prepayment amount substantially 
represents the reasonable compensation 
and unpaid principal and interest. 
Reasonable compensation may be 
positive or negative. Prior to this 
amendment financial assets with this 
negative compensation feature would 
have failed the exclusive payments 
of  principal and interest test and be 
mandatorily measured at fair value 
through profit or loss. There is no impact 
on NLB Group’s consolidated financial 
statements.

•  IFRIC 23 ‘Uncertainty over Income 

Tax Treatments’ is effective for annual 
periods beginning on or after 1 January 
2019. The Interpretation addresses the 
accounting for income tax when it may 

be unclear how tax law applies to a 
particular transaction or circumstance, or 
whether a taxation authority will accept a 
company’s tax treatment. IAS 12 Income 
Taxes specifies how to account for 
current and deferred tax, but not how to 
reflect the effects of  uncertainty. IFRIC 
23 provides requirements that add to the 
requirements in IAS 12 by specifying 
how to reflect the effects of  uncertainty 
in accounting for income taxes. There is 
no impact on NLB Group’s consolidated 
financial statements.

•  ‘Annual Improvements to IFRS 2015–

2017 Cycle’. The improvements comprise 
a mixture of  substantive changes and 
clarifications, and are effective for annual 
periods beginning on or after 1 January 
2019. The amendments to IFRS 3 clarify 
that when an entity obtains control of  
a business that is a joint operation, it 
remeasures previously held interests in 
that business. The amendments to IFRS 
11 clarify that when an entity obtains 
joint control of  a business that is a joint 
operation, the entity does not remeasure 
previously held interests in that business. 
The amendments to IAS 12 clarify that 
all income tax consequences of  dividends 
should be recognised in profit or loss, 
regardless of  how the tax arises. The 
amendments to IAS 23 clarify that if  any 
specific borrowing remains outstanding 
after the related asset is ready for its 
intended use or sale, that borrowing 
becomes part of  the funds that an entity 
borrows generally when calculating the 
capitalisation rate on general borrowings. 
There is no impact on NLB Group’s 
consolidated financial statements.

•  IAS 28 (amendment) – ‘Long-term 
Interests in Associates and Joint 
Ventures’ is effective for annual periods 
beginning on or after 1 January 2019. 
The amendment clarifies that IFRS 
9 Financial Instruments applies to 
long-term interests in an associate or 
joint venture that form part of  the net 
investment in the associate or joint 
venture, but to which the equity method 
is not applied. There is no impact on 

203

NLB Group’s consolidated financial 
statements.

•  IAS 19 (amendment) – ‘Plan 

Amendment, Curtailment or Settlement’ 
is effective for annual periods beginning 
on or after 1 January 2019. It clarifies 
the accounting when a plan amendment, 
curtailment, or settlement occurs. 
Entities are thus required to use updated 
assumptions to determine the current 
service cost and the net interest for 
the period after the remeasurement. 
Moreover, amendments have been 
included to clarify the effect of  a plan 
amendment, curtailment, or settlement 
on the requirements regarding the 
asset ceiling. There is no impact on 
NLB Group’s consolidated financial 
statements.

Accounting standards and amendments to 

existing standards that were endorsed by 

the EU and adopted early by NLB Group

•  The Bank has early adopted ‘Interest 

Rate Benchmark Reform Amendments 
to IFRS 9, IAS 39 and IFRS 7’. The 
amendments modify some specific hedge 
accounting requirements to provide 
relief  from potential effects of  the 
uncertainty caused by the IBOR reform. 
Meaning, that the IBOR reform should 
not generally cause hedge accounting to 
terminate. As indicated in the accounting 
policies, NLB Group elected, as a policy 
choice permitted under IFRS 9, to 
continue to apply hedge accounting in 
accordance with IAS 39. IAS 39 requires 
that for cash flow hedges, a forecast 
transaction must be highly probable. 
IAS 39 also requires that a hedging 
relationship only qualifies for hedge 
accounting if  the hedging relationship 
is highly effective in achieving offsetting 
changes in fair value or cash flows 
attributable to the hedged risk. The 
assessment of  hedge effectiveness is made 
prospectively and retrospectively. As a 
result of  interest rate benchmark reform, 
there may be uncertainties about the 
timing and or amount of  benchmark-
based cash flows of  the hedged item 
or the hedging instrument during the 

NLB Group Annual Report 2019 
204

period before the replacement of  an 
existing interest rate benchmark with 
an alternative nearly risk-free interest 
rate. This may lead to uncertainty 
whether a forecast transaction is highly 
probable and whether prospectively the 
hedging relationship is expected to be 
highly effective. Additional information 
about interest rate benchmark reform is 
provided in note 5.5. d).

Accounting standards and 

amendments to existing standards 

that were endorsed by the EU, but 

not adopted early by NLB Group

•  IAS 1 and IAS 8 (amendments) – 

‘Definition of  Material’ are effective 
for annual periods beginning on or 
after 1 January 2020 (with earlier 
application permitted) and relate to a 
revised definition of  ‘material,’ namely: 
“Information is material if  omitting, 
misstating, or obscuring it could 
reasonably be expected to influence 
decisions that the primary users of  
general purpose financial statements 
make on the basis of  those financial 
statements, which provide financial 
information about a specific reporting 
entity.” Three new aspects of  the new 
definition are particularly emphasised 
and defined – “obscuring,” “could 
reasonably be expected to influence,” 
and “primary users.” The new definition 
of  material and the accompanying 
explanatory paragraphs are contained 
in IAS 1 Presentation of  Financial Statements. 
The definition of  material in IAS 
8 Accounting Policies, Changes in Accounting 
Estimates and Errors has been replaced 
with a reference to IAS 1, thus the 
Amendments ensure that the definition 
of  ‘material’ is consistent across all IFRS 
Standards. NLB Group does not expect 
an impact on its consolidated financial 
statements. 

•  ‘Amendments to References to the 
Conceptual Framework in IFRS 
Standards’ are effective for annual 
periods beginning on or after 1 
January 2020. Amendments were 
issued to support transition to the 

revised Conceptual Framework for 
companies that develop accounting 
policies using the Conceptual 
Framework when no IFRS Standard 
applies to a particular transaction. 

Accounting standards and 

is recognised when a transaction involves 
assets that do not constitute a business, 
even if  these assets are housed in a 
subsidiary. NLB Group does not expect 
an impact on its consolidated financial 
statements.

amendments to existing standards, 

2.35. Presentation of effects at transition 

but not endorsed by the EU

to IFRS 16 as at 1 January 2019

•  IFRS 17 (new standard) – ‘Insurance 
Contracts’ is effective for annual 
periods beginning on or after 1 January 
2021. The new standard provides 
a comprehensive principle-based 
framework for the measurement and 
presentation of  all insurance contracts. 
The new standard will replace IFRS 
4 Insurance Contracts, and requires 
insurance contracts to be measured using 
current fulfilment cash flows, and for 
revenue to be recognised as the service is 
provided over the coverage period. NLB 
Group does not expect an impact on its 
consolidated financial statements.

•  IFRS 3 (amendment) – ‘Business 

Combinations’ is effective for annual 
periods beginning on or after 1 January 
2020. It aims to resolve entities’ 
difficulties which arise when determining 
whether they have acquired a business 
or a group of  assets. Among others, the 
Amendment clarifies and narrows the 
definitions of  a business and of  outputs, 
provides additional guidance, and 
illustrative examples. NLB Group does 
not expect an impact on its consolidated 
financial statements. 

•  IFRS 10 and IAS 28 (amendment) – 
The IASB has deferred the effective 
dates of  Sale or Contribution of  Assets 
between an Investor and its Associate or 
Joint Venture amendments indefinitely. 
The amendments address a conflict 
between the requirements of  IFRS 10 
Consolidated Financial Statements and 
IAS 28 Investments in Associates and 
Joint Ventures. The main consequence of  
the amendments is that a full gain or loss 
is recognised when a transaction involves 
a business (whether it is housed in a 
subsidiary or not). A partial gain or loss 

The note explains the impact of  the 
adoption of  IFRS 16 on the NLB Group’s 
financial statements.

NLB Group has identified contracts that 
meet the definition of  a lease in accordance 
with the IFRS 16 requirements. The 
most significant types of  leases are leases 
of  business premises, followed by the 
leases of  vehicles and a small number of  
parking spaces. One of  the most important 
assumptions for calculation of  the net 
present value was the lease term signed for 
an indefinite period. For these NLB Group 
assumed a 5-year lease term with the 
exemption of  business premises on strategic 
locations where management assessed 
a different (longer) lease term. Another 
important assumption for the calculation 
of  the net present value of  the future lease 
payments was the discount rate where NLB 
Group applied the internal transfer price 
for retail deposits. The weighted average 
lessee’s incremental borrowing rate applied 
to the lease liabilities on 1 January 2019 was 
between 0.97% and 3% for NLB Group 
(NLB: between 1.05% and 1.52%). 

At the transition to IFRS 16 NLB Group 
chose modified retrospective approach, 
where right-of-use assets are measured as an 
amount equal to the lease liability. Adoption 
of  the IFRS 16 requirements did not 
have material impact on the consolidated 
financial statements of  NLB Group as at 
1 January 2019. More specifically, due 
to a recognition of  the right-of-use assets 
and lease liabilities the consolidated assets 
and liabilities increased by EUR 19,045 
thousand (NLB: EUR 2,578 thousand). 
The impact on the regulatory equity is 
immaterial.

NLB Group Annual Report 2019 Measurement of lease liabilities

Operating lease commitments disclosed as at 31 December 2018

Discounted using the lessee's incremental borrowing rate at the date of initial application

(Less) short-term leases not recognised as a liability

(Less) low-value leases not recognised as a liability

(Less) leases of  intangible assets not recognised as a liability

Lease liability recognised as at 1 January 2019

NLB Group

24,848

(2,487)

(600)

(1,893)

(823)

19,045

205

in EUR thousands

NLB

3,711

(80)

(242)

-

(811)

2,578

company was removed from the court 
register in accordance with court order.

•  In December 2018, NLB sold its 
subsidiary REAM d.o.o., Zagreb 
to S-REAM, d.o.o., poslovanje z 
nepremičninami, Ljubljana (note 4.14.).

3.  Changes in subsidiary holdings

Changes in 2019

Capital changes:

•  In January 2019, decrease of  share 

capital in the amount of  EUR 3,324 
thousand was registered in NLB Leasing 
d.o.o. Sarajevo. From March 2019 the 
company is formally in liquidation.

•  An increase in share capital in the form 
of  a cash contribution in the amount of  
EUR 1,740 thousand in REAM d.o.o., 
Podgorica to ensure regular business 
operations. 

Other changes:

•  In January 2019, REAM d.o.o., Belgrade 
merged with SR-RE d.o.o., Belgrade. In 
April 2019, SR-RE d.o.o., Belgrade was 
renamed REAM d.o.o., Belgrade.

•  From 1 January 2019 NLB Srbija d.o.o., 
Belgrade and NLB Crna Gora d.o.o., 
Podgorica were transferred from core to 
non-core members.

•  In June 2019, Prospera plus d.o.o., 
Ljubljana – v likvidaciji and NLB 
Interfinanz Praha s.r.o., Prague – vo 
likvidaci were liquidated. In accordance 
with a court order, companies were 
removed from the court register.

•  In June 2019, NLB sold its subsidiary 

CBS Invest d.o.o., Sarajevo.

•  In December 2019 NLB and KBC 

Insurance NV, in a joint process, agreed 
to sell their respective stakes in the 
life insurance NLB Vita. As the sale is 
expected to qualify for recognition as a 
completed sale within one year from the 
end of  the reporting period, investment 
in joint venture NLB Vita has been 
transferred from line “Investments in 

associates and joint ventures” into line 
“Non-current assets classified as held for 
sale.”

Changes in 2018

Capital changes:

•  An increase in share capital in the form 
of  a cash contribution in the amount 
of  EUR 300 thousand in Prospera 
plus d.o.o., Ljubljana – v likvidaciji for 
covering operating costs.

•  An increase in share capital in the form 
of  a cash contribution in the amount of  
EUR 1,300 thousand in S-REAM d.o.o., 
Ljubljana to ensure regular business 
operations.

Other changes:

•  In March 2018, NLB Group sold its 

core subsidiary NLB Nov Penziski Fond, 
Skopje (note 4.14.).

•  NLB Interfinanz, Praga – vo likvidaci 
and NLB Interfinanz, Belgrade – u 
likvidaciji are formally in liquidation.
•  In May 2018 S-REAM, poslovanje z 
nepremičninami, d.o.o. Ljubljana was 
established and will manage certain real 
estate in NLB Group. NLB’s ownership 
is 100%.

•  In June 2018 NLB Propria d.o.o., 

Ljubljana – v likvidaciji was liquidated. 
In accordance with a court order, the 
company was removed from the court 
register.

•  In September 2018, NLB sold its 

associate Skupna pokojninska družba d. 
d., Ljubljana (note 4.14.).

•  In December 2018, NLB received EUR 
958 thousand from liquidation of  NLB 
Lizing Skopje (note 4.13.). In January 
2019 liquidation was finished and the 

NLB Group Annual Report 2019206

4.  Notes to the income statement

4.1.  Interest income and expenses

Analysis by type of assets and liabilities

Interest and similar income

Interest income, using the effective interest method

Loans and advances to customers at amortised cost

Securities measured at amortised cost

Financial assets measured at fair value through other comprehensive income

Loans and advances to banks measured at amortised cost

Deposits with banks and central banks

Interest income, not using the effective interest method

Financial assets held for trading

Non-trading financial assets mandatorily at fair value through profit or loss

Derivatives - hedge accounting

Total

Interest and similar expenses

Due to customers

Financial liabilities held for trading

Derivatives - hedge accounting

Borrowings from banks and central banks

Borrowings from other customers

Subordinated liabilities

Negative interest

Interest expenses on defined employee benefits (note 2.30., 5.16.c)

Deposits from banks and central banks

Lease liabiliies (note 5.11.a)

Other financial liabilities

Total

Net interest

The item ‘Negative interest’ includes the 
interest from deposits with banks and 
central banks in the amount of  EUR 2,970 
thousand for NLB Group (2018: EUR 
3,179 thousand), and EUR 2,060 thousand 
for NLB (2018: EUR 2,802 thousand), and 
also interest from securities with a negative 
yield due to the purchase with a premium 
in the amount of  EUR 518 thousand for 
NLB Group and NLB (2018: EUR 185 
thousand). 

NLB Group

NLB

in EUR thousands

2019

2018

2019

2018

357,412

311,541

23,215

20,606

1,235

815

7,406

6,097

1,300

9

351,773

304,652

23,107

20,749

2,070

1,195

7,084

5,571

1,513

-

175,598

141,345

19,119

11,656

3,065

413

7,310

6,097

1,204

9

174,296

139,235

19,152

12,937

2,394

578

7,135

5,571

1,564

-

364,818

358,857

182,908

181,431

23,111

25,039

5,100

8,969

1,285

940

2,716

3,488

184

216

316

6

4,814

8,372

1,505

1,160

1,275

3,364

221

184

-

13

4,317

5,100

8,969

1,110

-

2,271

2,578

96

298

38

5

5,616

4,814

8,372

1,221

-

-

2,987

126

258

-

5

46,331

45,947

24,782

23,399

318,487

312,910

158,126

158,032

NLB Group Annual Report 2019 4.2.  Dividend income

Financial assets measured at fair value through other comprehensive income

 - related to investments derecognised during the period

 - related to investments held at the end of reporting period

Investments in subsidiaries

Investments in associates and joint ventures

Non-trading financial assets mandatorily at fair value through profit or loss

Total

207

NLB Group

NLB

in EUR thousands

2019

2018

2019

2018

111

-

111

-

-

97

208

95

12

83

-

-

23

118

-

-

-

68,353

2,781

97

71,231

-

-

-

47,955

1,714

23

49,692

4.3.  Fee and commission income and expenses

a) Fee and commission income and expenses relating to activities of NLB Group and NLB

Fee and commission income

Fee and commission income relating to financial instruments 
not at fair value through profit or loss

Credit cards and ATMs 

Customer transaction accounts

Other fee and commission income

Payments

Investment funds

Guarantees

Agency of insurance products

Other services

Total

Fee and commission expenses

Fee and commission expenses relating to financial instruments 
not at fair value through profit or loss

Credit cards and ATMs 

Other fee and commission expenses

Payments

Insurance for holders of personal accounts and gold cards

Investment banking

Guarantees

Other services

Total

NLB Group

NLB

in EUR thousands

2019

2018

2019

2018

69,423

60,686

54,697

17,621

11,282

6,384

5,619

66,552

48,829

56,472

16,369

10,840

4,757

5,467

39,369

45,606

41,015

36,378

23,477

27,151

5,506

7,192

4,832

4,141

4,991

7,095

4,199

3,897

225,712

209,286

130,123

124,726

49,685

43,461

28,261

26,131

6,605

955

1,989

114

2,529

6,125

1,148

2,062

161

2,200

875

771

487

30

753

61,877

55,157

31,177

829

906

764

30

1,059

29,719

Net fee and commission income related to banking activities

163,835

154,129

98,946

95,007

NLB Group Annual Report 2019208

b) Fee and commission income and expenses relating to fiduciary activities

Fee and commission income related to fiduciary activities

Receipt, processing, and execution of orders

Management of financial instruments portfolio

Initial or subsequent underwriting and/or placing of financial 
instruments without a firm commitment basis

Custody and similar services

Management of clients' account of non-materialised securities

Advice to companies on capital structure, business strategy, and related matters 
and advice, and services relating to mergers and acquisitions of companies

Total

Fee and commission expenses related to fiduciary activities

Fee and commission related to Central Securities Clearing 
Corporation and similar organisations

Fee and commission related to stock exchange and similar organisations

Total

Net fee income related to fiduciary activities 

Total fee and commission income

Total fee and commission expenses

NLB Group

NLB

in EUR thousands

2019

2018

2019

2018

1,281

1,513

256

4,877

1,162

178

9,267

2,711

52

2,763

6,504

1,418

1,240

574

5,151

795

95

9,273

2,728

59

2,787

6,486

1,227

-

256

4,953

1,162

177

7,775

2,714

52

2,766

5,009

1,367

-

574

5,120

795

95

7,951

2,736

59

2,795

5,156

234,979

64,640

218,559

57,944

137,898

33,943

132,677

32,514

Total a) and b)

170,339

160,615

103,955

100,163

4.4.  Gains less losses from financial assets and liabilities not classified at fair value through profit or loss

Debt instruments measured at fair value through other comprehensive income

  - gains

  - losses

Debt instruments measured at amortised cost

  - gains

  - losses

Financial liabilities measured at amortised cost

  - gains

Total

NLB Group

NLB

in EUR thousands

2019

2018

2019

2018

4,528

(1)

116

-

-

4,643

941

(697)

6

(459)

254

45

4,397

(1)

116

-

-

4,512

785

(697)

6

(459)

-

(365)

NLB Group Annual Report 2019 4.5.  Gains less losses from financial assets and liabilities held for trading

Foreign exchange trading

  - gains

  - losses

Debt instruments

  - gains

  - losses

Derivatives

  - currency

  - interest rate

  - securities

Total

209

NLB Group

NLB

in EUR thousands

2019

2018

2019

2018

24,102

(12,574)

1,455

(1,459)

363

(1,900)

478

10,465

18,762

(8,145)

551

(933)

260

(753)

(242)

9,500

16,058

(11,338)

1,455

(1,459)

41

(1,900)

478

3,335

10,947

(6,943)

551

(933)

257

(752)

(242)

2,885

4.6.  Gains less losses from non-trading financial assets mandatorily at fair value through profit or loss

Equity securities

  - gains

  - losses

Debt securities

  - gains

  - losses

Loans and advances to customers

  - gains

Total

4.7.  Foreign exchange translation gains less losses

Financial assets and liabilities not classified as at fair value through profit or loss

Disposal of a subsidiary

Financial assets measured at fair value through profit or loss

Other

Total

NLB Group

NLB

in EUR thousands

2019

2018

2019

2018

9.277

(945)

6

(66)

10.493

18.765

1.121

(834)

-

(10)

3.759

4.036

8.061

(945)

-

-

9.173

16.289

1.088

(543)

-

-

4.739

5.284

NLB Group

NLB

in EUR thousands

2019

2018

2019

2018

662

19

39

(14)

706

782

(2)

(37)

2

745

372

-

39

(15)

396

255

-

(37)

-

218

NLB Group Annual Report 2019210

4.8.  Other operating income

Income from non-banking services

  - cash transportation

  - operating leases of movable property

  - IT services

  - other

Rental income from investment property

Revaluation of investment property to fair value (note 5.9.)

Sale of investment property

Other operating income

Total

4.9.  Other operating expenses

Deposit guarantee

Other taxes and compulsory public levies

Expenses related to issued service guarantees

Single Resolution Fund

Membership fees and similar fees

Revaluation of investment property to fair value (note 5.9.)

Other operating expenses

Total

Other operating expenses mainly include 
expenses associated with donations, 
damages, and licences.

NLB Group

NLB

in EUR thousands

2019

6,605

3,170

985

863

1,587

4,124

849

361

4,331

16,270

2018

8,176

3,328

2,152

988

1,708

4,759

730

121

4,894

18,680

2019

5,694

3,170

455

863

1,206

697

11

220

1,886

8,508

2018

5,653

3,328

437

988

900

543

169

69

3,334

9,768

NLB Group

NLB

in EUR thousands

2019

14,173

2,757

2,477

2,050

815

541

5,401

28,214

2018

13,818

2,772

3,068

2,506

840

774

4,490

28,268

2019

4,984

1,027

2,477

2,050

322

86

1,401

12,347

2018

5,746

1,001

3,068

2,506

361

65

1,890

14,637

NLB Group Annual Report 2019 4.10. Administrative expenses

211

NLB Group

NLB

in EUR thousands

2019

2018

2019

2018

Employee costs

Gross salaries, compensations, and other short-term benefits

151,634

146,171

Defined contribution scheme

Social security contributions

Defined benefit expenses (note 5.16.c)

Post-employment benefits

Other employee benefits

Total

Other general and administrative expenses

Material

Services

Intellectual services

Costs of supervision

Costs of other services

Business travel

Marketing

Buildings and equipment

Electricity

Rents and leases

Maintainance costs

Costs of security

Insurance for tangible assets

Other costs related to buildings and equipment

10,484

8,317

741

447

294

10,351

8,457

139

343

(204)

95,934

6,826

5,591

218

54

164

91,742

6,776

5,551

(225)

69

(294)

171,176

165,118

108,569

103,844

4,562

29,841

13,908

3,494

12,439

1,205

9,625

22,243

4,113

1,899

6,975

3,669

2,056

3,531

5,284

26,372

10,933

2,900

12,539

1,300

8,993

27,094

4,138

6,385

6,956

3,712

2,052

3,851

1,834

20,674

9,894

1,931

8,849

512

5,985

2,330

16,842

6,854

1,444

8,544

515

5,486

13,101

14,200

2,230

528

5,049

1,619

1,152

2,523

2,321

1,242

5,219

1,652

1,120

2,646

Technology

20,282

16,377

13,581

10,895

Maintainance of software and hardware

Licences

Data assets and subscription costs

Other technology costs

Communications

Postal services

Telecommunication and internet

Other communication costs

Other general and administrative costs

Total

9,342

7,061

2,096

1,783

9,305

5,215

2,002

2,088

2,203

8,496

3,949

2,059

1,873

8,757

4,547

2,149

2,061

2,137

6,556

4,514

1,503

1,008

6,002

4,001

751

1,250

1,491

5,851

2,341

1,535

1,168

6,025

4,010

765

1,250

1,302

99,266

96,314

63,180

57,595

Total administrative expenses

270,442

261,432

171,749

161,439

Number of employees

5,878

5,887

2,659

2,690

Costs of  other services include costs for 
cash transport, archiving services, personal 
insurance costs, and legal costs and fees. 

NLB Group Annual Report 2019212

In the presented years, NLB Group and 
NLB paid the following expenses related to 
the services of  the statutory auditor:

External audit services

Audit of annual report

Other audit services

Other non-audit services

Total

NLB Group

NLB

in EUR thousands

2019

2018

2019

2018

570

10

-

580

497

492

6

995

211

10

-

221

206

479

6

691

Additionally, to the services included in 
the table above, the statutory auditor 
performed also some services related to 

the issue of  subordinated instruments in 
the amount of  EUR 330 thousand. These 
expenses are included in the calculation 

of  the effective interest rate of  the issued 
subordinated instruments.

4.11. Depreciation and amortisation

Amortisation of intangible assets (note 5.10.)

Depreciation of property and equipment:

 - own property and equipment (note 5.8.b)

 - right-of-use assets (note 5.11.a)

Total

4.12. Provisions

Guarantees and commitments (note 5.16.b) 

Restructuring provisions (note 5.16.d)

Provisions for legal risks (note 5.16.e)

Other provisions (note 5.16.f)

Total

NLB Group

2019

9,994

16,393

4,577

30,964

2018

10,794

16,430

-

27,224

in EUR thousands

2018

8,135

9,396

-

17,531

NLB

2019

7,348

9,922

776

18,046

NLB Group

NLB

in EUR thousands

2019

312

5,478

5,696

(39)

2018

(3,156)

(21)

1,533

-

11,447

(1,644)

2019

(368)

5,500

191

(105)

5,218

2018

(1,157)

-

(2,258)

-

(3,415)

NLB Group Annual Report 2019 4.13. Impairment charge

Impairment of financial assets

Cash balances at central banks, and other demand deposits at banks 

Loans and advances to individuals measured at amortised cost (note 5.14.a)

Loans and advances to legal entities measured at amortised cost (note 5.14.a)

Debt securities measured at fair value through other comprehensive income (note 5.14.b)

Debt securities measured at amortised cost (note 5.14.b)

Other financial assets measured at amortised cost (note 5.14.a)

213

NLB Group

NLB

in EUR thousands

2019

2018

2019

2018

63

8,010

(23,856)

1,130

237

786

(175)

7,724

46

3,772

21

3,155

(35,902)

(21,606)

(31,988)

(26)

733

599

171

293

663

148

25

(20)

Total

(13,630)

(27,047)

(16,661)

(28,659)

Impairment of investments in subsidiaries, associates and JV

Investments in subsidiaries

Investments in associates and joint ventures

Total

Impairment of other assets

Property and equipment (note 5.8.)

Other assets

Total

Total impairment

-

-

-

171

3,006

3,177

-

-

-

643

4,771

5,414

(2,843)

1

(2,842)

-

47

47

(958)

20

(938)

-

(43)

(43)

(10,453)

(21,633)

(19,456)

(29,640)

In 2019, NLB impaired equity investments 
in non-core subsidiaries and an associate 
in total amount of  EUR 591 thousand 
(2018: EUR 544 thousand). Release of  
impairments in total amount of  EUR 
3,433 thousand relates mainly to decrease 

of  share capital in non-core subsidiary and 
consequential repayment of  funds to NLB 
(2018: EUR 1,482 thousand, mainly due 
to repayment from liquidation mass of  
non-core subsidiaries). 

4.14. Gains less losses from non-current assets held for sale

Impairments of  investments in subsidiaries 
and associates are included in the segment 
“Non-core members.” 

Gains less losses on derecognition of subsidiaries

Gains less losses on derecognition of associates

Gains less losses from property and equipment

Total

NLB Group

NLB

in EUR thousands

2019

(110)

(1)

(576)

(687)

2018

12,178

(477)

127

11,828

2019

-

(1)

(578)

(579)

2018

9,203

2,465

154

11,822

In 2018, NLB sold its subsidiaries NLB Nov 
Penziski Fond a.d., Skopje and Ream d.o.o., 
Zagreb. At the sale of  NLB Nov Penziski 
Fond a.d., Skopje, NLB Group realised 
a profit in the amount of  EUR 12,178 
thousand and NLB in the amount of  EUR 
8,840 thousand. 

In 2018, NLB sold its associate Skupna 
pokojninska družba d.o.o., Ljubljana. At 
the sale, NLB Group realised a loss in the 
amount of  EUR 477 thousand and NLB 
realised a profit in the amount of  EUR 
2,465 thousand.

NLB Group Annual Report 2019214

4.15. Income tax 

Current income tax

Deferred income tax (note 5.17.)

Total

Income tax differs from the amount of  
tax determined by applying the Slovenian 
statutory tax rate as follows:

NLB Group

NLB

2019

21,620

(8,041)

13,579

2018

22,679

(920)

21,759

2019

10,153

(8,556)

1,597

in EUR thousands

2018

12,027

160

12,187

NLB Group

NLB

in EUR thousands

2019

2018

2019

2018

Profit before tax

215,397

233,336

177,746

177,486

Tax calculated at prescribed rate of 19%

Income not assessable for tax purposes

Expenses not deductible for tax purposes

Effect of unrecognised deferred tax assets on impairment of subsidiaries and associates 

Tax allowances

Effect of unrecognised deferred tax assets on tax losses

Effects of different tax rates in other countries

Changes in recognition and measurement of deferred taxes

Withholding tax suffered in other countries for which no tax credit was available in Slovenia

Adjustment to tax in respect of prior periods

Other

Total

40,925

(3,102)

3,829

(2,112)

(2,929)

(8,531)

(9,110)

(8,393)

2,870

113

19

44,334

(3,100)

(2,438)

(141)

(1,920)

(8,715)

(8,324)

-

1,605

27

431

33,772

(13,632)

627

(2,650)

(1,864)

(9,155)

-

(8,393)

2,870

3

19

33,722

(10,223)

838

(319)

(1,536)

(11,957)

-

-

1,605

1

56

13,579

21,759

1,597

12,187

Each member of  NLB Group (disclosed in 
note 5.12) is taxable as required by local tax 
legislation. Income tax rates within NLB 
Group range from 9-32%. 

A tax rate of  19% was applied in Slovenia 
in 2019 (2018: 19%). 

Most of  the non-taxable income relates 
to dividends. NLB excluded EUR 67,605 
thousand dividend income in 2019 (2018: 
EUR 47,208 thousand).

The effect of  unrecognised deferred tax 
assets on impairments of  subsidiaries and 
associates represents mainly a decrease of  
the tax base of  NLB due to utilisation of  
previously tax non-deductible expenses 

for impairments of  subsidiaries that were 
divested.

NLB recognised deferred tax assets accrued 
on the basis of  temporary differences in an 
amount that, given future profit estimates, 
is expected to be reversed in the foreseeable 
future (i.e., within five years). Due to some 
uncertainties regarding external factors 
(regulatory environment, market situation, 
etc.), a lower range of  expected outcomes 
was considered for purposes of  deferred tax 
assets calculation. 

In 2019, NLB continued its trend of  
stable and profitable business operations 
and based on five-years profit projections 
increased recognised deferred tax assets 

by EUR 6,739 thousand (included in 
Changes in recognition and measurement 
of  deferred taxes).

NLB did not recognise deferred tax assets 
arising from tax losses. NLB recognised 
deferred tax assets on all temporary 
differences, except for impairments of  non-
strategic capital investments where deferred 
tax assets are recognised in the amount 
that, taking into account other recognised 
deferred tax assets reaches the total amount 
of  deferred tax assets, for which a reversal 
is expected within five years. Deferred tax 
assets in respect to which simultaneously 
deferred tax liabilities are recognised are 
excluded from this calculation (e.g. deferred 
tax assets for temporary non-deductible 

NLB Group Annual Report 2019 215

expenses for impairment of  debt securities 
measured at fair value through other 
comprehensive income and deferred tax 
assets related to hedge accounting). 

Other NLB Group members did not 
recognise deferred tax assets for tax losses 
where there is uncertainty about whether 
the tax losses can be utilised, because it is 
not probable that future taxable profits will 
be available against which the deferred 
tax assets can be utilised, and where the 
utilisation of  unused tax losses is limited to 
five years. 

NLB did not recognise deferred tax assets 
on temporary differences arising from the 
impairment of  investments in strategic 
subsidiaries and associates in the amount of  
EUR 322,077 thousand as at 31 December 
2019 (31 December 2018: EUR 321,561 
thousand), where it is not probable that 
the temporary difference will reverse in 
the foreseeable future. Impairments of  
investments in non-strategic subsidiaries on 

which NLB did not recognise deferred tax 
assets due to exceeding the total balance of  
deferred tax assets that are expected to be 
reversed within five years amount to EUR 
291,357 thousand (2018: EUR 382,055 
thousand).

encouraging voluntary compliance and 
reduce administrative burdens on financial 
supervision. FURS cooperates with NLB 
and responds quickly to resolve NLB’s tax 
compliance issues, which reduces NLB’s tax 
risks and uncertain tax positions.  

The tax authorities may audit operations 
of  NLB Group entities. As a general rule, 
a tax inspection, which could result in 
additional tax liability, default interest and 
fines for tax, may be initiated at any time 
within 4 to 6 years from the date of  tax 
statement or from the year in which tax 
should have been assessed. NLB is not 
aware of  any circumstances that could give 
rise to a potential material tax liability in 
this respect.  

The effective tax rate of  the NLB Group 
relating to operations in 2019 is 6.3% 
(2018: 9.3%) (calculated as a ratio of  the 
tax expense and profit before tax), and for 
NLB is 0.9% (2018: 6.9%).

4.16. Earnings per share

Earnings per share are calculated by 
dividing the net profit by the weighted 
average number of  ordinary shares in issue, 
less treasury shares. 

In 2018, the Financial Administration 
of  the Republic of  Slovenia (FURS) 
granted NLB a special tax status for a 
period of  three years. The purpose of  the 
status is to establish cooperation between 
FURS and the taxpayers, with the aim of  

Diluted earnings per share are the same as 
basic earnings per share for NLB Group 
and NLB, since subordinated loans and 
issued debt securities have no future 
conversion options, and consequently there 
are no dilutive potential ordinary shares.

Net profit attributable to the owners of the parent (in EUR thousands)

Weighted average number of ordinary shares (in thousands)

Basic earnings per share (in EUR per share)

Diluted earnings per share (in EUR per share)

NLB Group

NLB

2019

2018

2019

193,576

20,000

9.7

9.7

203,647

20,000

10.2

10.2

176,149

20,000

8.8

8.8

2018

165,299

20,000

8.3

8.3

NLB Group Annual Report 2019216

5.  Notes to the statement of financial position

5.1.  Cash, cash balances at central banks, and other demand deposits at banks

NLB Group

NLB

in EUR thousands

31 Dec 2019

31 Dec 2018

31 Dec 2019

31 Dec 2018

Balances and obligatory reserves with central banks 

1,569,753

1,075,378

1,044,255

Cash

Demand deposits at banks

Allowance for impairment

Total 

339,897

192,221

312,748

200,693

164,725

83,365

2,101,871

1,588,819

1,292,345

(525)

(470)

(134)

575,088

153,315

66,787

795,190

(88)

2,101,346

1,588,349

1,292,211

795,102

Slovenian banks are required to maintain 
a compulsory reserve with the Bank 
of  Slovenia relative to the volume and 

structure of  their customer deposits. 
Other banks in NLB Group maintain a 
compulsory reserve in accordance with 

local legislation. NLB and other banks in 
NLB Group fulfil their compulsory reserve 
deposit requirements.

5.2.  Financial instruments held for trading 

a) Trading assets

Derivatives, excluding hedging instruments

Swap contracts

  - currency swaps

  - interest rate swaps

Options

  - interest rate options

  - securities options

Forward contracts

  - currency forward

Total derivatives

Securities

Bonds

  - Republic of Slovenia

  - other EU members

  - non-EU members

Treasury bills - Republic of Slovenia

Total securities

Total

  - quoted securities

of these debt instruments

The notional amounts of  derivative 
financial instruments are disclosed in note 
5.23.b. 

NLB Group

NLB

in EUR thousands

31 Dec 2019

31 Dec 2018

31 Dec 2019

31 Dec 2018

18,169

2,056

16,113

810

3

807

734

734

13,561

1,081

12,480

414

85

329

937

937

18,216

2,103

16,113

810

3

807

734

734

13,563

1,083

12,480

414

85

329

937

937

19,713

14,912

19,760

14,914

4,325

1,041

40

3,244

-

4,325

18,659

6,770

10,121

1,768

30,038

48,697

4,325

1,041

40

3,244

-

4,325

18,659

6,770

10,121

1,768

30,038

48,697

24,038

63,609

24,085

63,611

4,325

4,325

48,697

48,697

4,325

4,325

48,697

48,697

NLB Group Annual Report 2019 217

NLB Group

NLB

in EUR thousands

31 Dec 2019

31 Dec 2018

31 Dec 2019

31 Dec 2018

17,238

1,983

15,255

3

3

662

662

11,343

956

10,387

86

86

871

871

17,238

1,983

15,255

3

3

651

651

11,302

915

10,387

86

86

868

868

17,903

12,300

17,892

12,256

b) Trading liabilities

Derivatives, excluding hedging instruments

Swap contracts

  - currency swaps

  - interest rate swaps

Options

  - interest rate options

Forward contracts

  - currency forward

Total

The notional amounts of  derivative 
financial instruments are disclosed in note 
5.23.b.

5.3.  Non-trading financial instruments measured at fair value through profit or loss

a) Financial assets mandatorily at fair value through profit or loss

NLB Group

NLB

in EUR thousands

31 Dec 2019

31 Dec 2018

31 Dec 2019

31 Dec 2018

3,167

5,475

1,756

14,961

25,359

2,207

451

1,756

8,191

8,191

2,513

4,067

2,009

23,800

32,389

6,666

4,657

2,009

1,923

1,923

2,716

2,513

-

-

20,571

23,287

-

-

-

2,716

2,716

34

-

26,594

29,141

624

624

-

1,923

1,923

Assets

Shares

Investment funds

Bonds

Loans and advances to companies

Total

  - quoted securities

    of these equity instruments

    of these debt instruments

  - unquoted securities

    of these equity instruments

As at 31 December 2019, NLB Group and 
NLB do not have any equity instruments 
obtained by from taking possession of  
collateral in the statement of  financial 
position (31 December 2018: EUR 624 
thousand) (note 6.1.l).

NLB Group Annual Report 2019218

b) Financial liabilities measured at fair value through profit or loss

Liabilities 

Loans and advances to companies

NLB Group

NLB

in EUR thousands

31 Dec 2019

31 Dec 2018

31 Dec 2019

31 Dec 2018

7,998

4,190

7,746

3,981

5.4.  Financial assets measured at fair value through other comprehensive income

a) Analysis by type of financial assets measured at fair value through other comprehensive income

NLB Group

NLB

in EUR thousands

31 Dec 2019

31 Dec 2018

31 Dec 2019

31 Dec 2018

1,913,623

1,330,137

1,648,863

1,051,199

434,168

557,783

338,186

561,596

21,890

4,936

44,687

112,162

93,184

14,982

3,996

66,020

425,114

427,862

198,223

588,180

9,484

4,577

44,484

99,398

50,106

-

49,292

100,757

1,509,559

1,433,476

930,561

362,694

528,359

39,508

561,596

17,402

259

44,687

102,152

87,170

14,982

-

-

837,347

402,783

417,233

17,331

588,180

7,949

248

44,484

50,106

50,106

-

-

-

2,141,428

1,898,079

1,656,657

1,528,314

(5,597)

1,952,920

3,288

(4,470)

1,685,708

3,185

(2,512)

1,611,711

-

(2,339)

1,483,582

-

1,949,632

1,682,523

1,611,711

1,483,582

188,508

46,335

142,173

212,371

45,876

166,495

44,946

44,946

-

44,732

44,732

-

Bonds

- governments

    - Republic of Slovenia

    - other EU members

    - non-EU members

- banks

- other issuers

Shares

National Resolution Fund

Treasury bills

    - Republic of Slovenia

    - other EU members

    - non-EU members

Commercial bills

Total

Allowance for impairment

  - quoted securities

of these equity instruments

of these debt instruments

  - unquoted securities

of these equity instruments

of these debt instruments

The credit quality analysis for financial 
assets and contingent liabilities is disclosed 
in note 6.1 j) and movements in allowance 
for the impairment of  debt securities in 
note 5.14 b).

NLB Group Annual Report 2019 b) Movements of financial assets measured at fair value through other comprehensive income

219

in EUR thousands

Balance as at 1 January

1,898,079

1,654,856

1,528,314

1,283,767

NLB Group

NLB

2019

2018

2019

2018

Effects of translation of foreign operations to presentation currency

977

(209)

Additions

Disposals and maturity

Net interest income

Exchange differences on monetary assets

Changes in fair values

Balance as at 31 December

1,958,648

1,579,126

(1,767,198)

(1,350,103)

20,142

1,135

29,645

20,564

964

(7,119)

-

802,625

(711,020)

11,192

1,268

24,278

-

481,507

(243,219)

12,752

1,038

(7,531)

2,141,428

1,898,079

1,656,657

1,528,314

As at 31 December 2019, the value of  
equity instruments obtained by NLB Group 
from taking possession of  collateral and 
recognised in the statement of  financial 
position is EUR 3,289 thousand (31 

December 2018: EUR 3,185 thousand) 
(note 6.1.l).

In 2019, NLB Group and NLB did not 
realise any gain or loss (2018: NLB Group 
net gain in the amount of  EUR 2,101 

thousand and NLB net gain in the amount 
of  EUR 44 thousand) by selling equity 
securities measured at fair value through 
other comprehensive income. The gain in 
2018 was transferred to retained earnings 
(note 5.4.c). 

c) Accumulated other comprehensive income related to financial assets measured at fair value through other comprehensive income 

Balance as at 1 January

Effects of translation of foreign operations to presentation currency

Disposal of subisidiaries

Net gains/(losses) from changes in fair value 

Gains/losses transferred to net profit on disposal (note 4.4.)

Impairment (note 4.13.)

Transfer of gains/losses to retained earnings

Deferred income tax (note 5.17.)

Share of other comprehensive income of associates and joint ventures

Balance as at 31 December

  - debt securities

  - equity securities

NLB Group

NLB

in EUR thousands

2019

28,861

29

-

16,782

(4,527)

1,130

-

(1,859)

7,900

48,316

43,933

4,383

2018

45,315

(18)

(65)

(10,969)

(244)

(26)

(2,101)

2,394

(5,425)

28,861

26,818

2,043

2019

18,620

-

-

11,415

(4,396)

171

-

(1,366)

-

24,444

24,156

288

2018

27,741

-

-

(11,381)

(88)

148

(44)

2,244

-

18,620

18,477

143

5.5.  Derivatives for hedging purposes

NLB Group entities measure exposure 
to interest rate risk using repricing gap 
analysis and by calculating the sensitivity 
of  the statement of  financial position and 
off-balance-sheet items in terms of  the 
economic value of  equity. The portfolio 
duration is used as a measure of  risk in the 

management of  securities in the banking 
book.

NLB Group entities use various derivatives 
such as interest rate swaps (IRS) and 
currency interest rate swaps (CIRS) to close 
open positions in an individual maturity 
bucket. Micro and macro fair value hedges 

are used for that purpose, i.e., the swapping 
of  a fixed interest rate on a hedged item for a 
variable interest rate. Micro cash flow hedges 
are also used, i.e., the swapping of  a variable 
interest rate on a hedged item for a fixed 
interest rate. All cash flow hedges were made 
on liability items, while fair value hedges 
were used on both liability and asset items. 

NLB Group Annual Report 2019220

Hedge accounting rules (fair value and 
cash flow hedging) were applied in the 
hedging of  interest rate risk using interest 
rate swaps. These hedge relationships 
are created in such a way that the 
characteristics of  the hedge instrument 
and those of  the hedged item match (i.e., 
the principal terms match), while the 
dollar-offset method is used to regularly 
measure hedge effectiveness retrospectively. 
Prospective testing of  hedge effectiveness 

is carried out regularly for macro hedges 
where the characteristics of  both items in 
the hedge relationship do not fully match by 
comparing the change in the fair value of  
both items with the shift in the yield curve.

Hedge accounting rules were not applied 
in economic hedges using CIRS. Thus, 
the effects of  valuation are disclosed in the 
income statement in the item ‘Gains Less 

Losses from Financial Assets and Liabilities 
Held for Trading.’

Sources of  hedge ineffectiveness may arise, 
but are not limited to the discount rates 
used for valuation of  derivatives at fair 
value, and notional and timing differences, 
as well differences in the amortising 
plan between hedged items and hedging 
instrument.  

a) Fair value adjustment in hedge accounting recognised in profit or loss

NLB Group and NLB

Fair value hedge

Net effects from hedging instruments

- interest rate swap for micro hedge

- interest rate swap for macro hedge

Net effects from hedged items

- loans measured at amortised cost - micro hedge

- bonds measured at amortised cost - micro hedge

- bonds measured at fair value through OCI - micro hedge

- loans measured at amortised cost- macro hedge

2019

(555)

(19,482)

(12,968)

(6,514)

18,927

(153)

(257)

12,864

6,473

in EUR thousands

2018

472

(4,224)

(2,425)

(1,799)

4,696

(170)

(783)

3,850

1,799

In both of  the presented years all fair value 
hedges were effective, with actual results 
of  the hedge within a range of  80-125%, 
therefore, no discontinuation of  the hedge 
accounting was required. 

As at 31 December 2019 and 2018, NLB 
Group and NLB had no relationships 
designated for cash flow hedge accounting 
or for hedge of  a net investment in a foreign 

b) Notional amounts of interest rate swaps

operation. NLB Group applied hedge of  
a net investment in a foreign operation in 
years 2011 and 2012 and at that time it 
recognised EUR 754 thousand gain on the 
hedging instrument in other comprehensive 
income (note 5.21.b). This gain will be 
included in the consolidated income 
statement when the foreign operation is 
disposed of  as a part of  the gain or loss on 
the disposal.

NLB Group and NLB 

Fair value hedge

31 Dec 2019

31 Dec 2018

Notional amount

Fair value

in EUR thousands

Asset

Liability

561,500

493,677

788

417

49,507

29,474

NLB Group Annual Report 2019 221

c) Accumulated fair value adjustments 

arising from the corresponding 

continuing hedge relationships

The table below presents accumulated 
fair value adjustments arising from 
the corresponding continuing hedge 
relationships, irrespective of  whether there 

has been a change in the hedge designation 
during the year. The accumulated fair 
value adjustment is presented in the same 
line of  Statement of  financial position 
as a hedged item, except for macro fair 
value hedges. In such relationships, hedged 
items are presented in the item ‘Financial 

Assets Measured at Amortised Cost,’ while 
the accumulated fair value adjustment 
is presented in separate item ‘Fair value 
changes of  the hedged items in portfolio 
hedge of  interest rate risk.’

NLB Group and NLB

Micro fair value hedges

Fixed rate corporate loans measured at AC

Fixed rate bonds measured at AC

Fixed rate bonds measured at FVOCI

Macro fair value hedges 

Fixed rate retail loans

2019

2018

in EUR thousands

Carrying amount 
of hedged items

Accumulated 
amount of FV 
adjustments on 
the hedged item

Carrying amount 
of hedged items

Accumulated 
amount of FV 
adjustments on 
the hedged item

479,098

3,582

117,811

357,705

149,198

149,198

35,668

293

13,378

21,997

8,991

8,991

439,374

11,554

4,422

78,655

356,297

114,224

114,224

446

1,974

9,134

2,517

2,517

d) IBOR reform

Following the decision by global regulators 
to phase out IBORs and replace them 
with alternative reference rates, the Bank 
has established a project to manage the 
transition for any of  its contracts that could 
be affected. The project is sponsored by 
the Group CFO and is being led by senior 

representatives from functions across the 
Bank including Sales, Legal, Finance, 
Global Risk, Operations, and Technology. 
The project provides quarterly progress 
updates to the Group ALCO.

The table below indicates the nominal 
amount and weighted average maturity of  

derivatives in hedging relationships that will 
be affected by IBOR reform, analysed by 
interest rate basis. The derivative hedging 
instruments provide a close approximation 
to the extent of  the risk exposure the 
NLB Group manages through hedging 
relationships.

Nominal amount 
(in EUR thousands)

Weighted average maturity  
(years)

186,472

375,028

6.23

8.95

31 Dec 2019

Interest rate swaps

EURIBOR (3 months)

EURIBOR (6 months)

As can be seen in the table, all derivatives 
in hedging relationships are exposed to 
EURIBOR, therefore the uncertainty 
arising from interest rate benchmark reform 
derives mainly from derivatives with longer 
maturities, when change of  EURIBOR 
is expected. As at 31 December 2019, 
derivatives with remaining maturity of  five 
or more years amount to EUR 441,189 
thousand.

NLB Group Annual Report 2019222

5.6.  Financial assets measured at amortised cost

Analysis by type

Debt securities

Loans and advances to banks

Loans and advances to customers 

Other financial assets

Total 

The credit quality analysis for financial 
assets and contingent liabilities is disclosed 
in note 6.1 j) and movements in allowance 
for the impairment of  debt securities in 
note 5.14 a).

a) Debt securities 

Government

Companies

Banks

Financial organisation

NLB Group

NLB

in EUR thousands

31 Dec 2019

31 Dec 2018

31 Dec 2019

31 Dec 2018

1,653,848

1,428,962

1,485,166

1,274,978

93,403

118,696

144,352

110,297

7,589,724

7,124,633

4,568,599

4,451,477

97,415

75,171

67,279

42,741

9,434,390

8,747,462

6,265,396

5,879,493

NLB Group

NLB

in EUR thousands

31 Dec 2019

31 Dec 2018

31 Dec 2019

31 Dec 2018

1,285,540

1,138,415

1,115,335

81,350

264,323

25,775

81,990

183,715

27,740

81,350

264,323

25,775

982,856

81,990

183,715

27,740

1,656,988

1,431,860

1,486,783

1,276,301

Allowance for impairment (note 5.14.b)

(3,140)

(2,898)

(1,617)

(1,323)

Total

1,653,848

1,428,962

1,485,166

1,274,978

b) Loans and advances to banks

Loans

Time deposits

Purchased receivables

Allowance for impairment (note 5.14.a)

Total 

NLB Group

NLB

in EUR thousands

31 Dec 2019

31 Dec 2018

31 Dec 2019

31 Dec 2018

2,213

91,076

209

93,498

(95)

93,403

1,710

116,450

662

118,822

(126)

118,696

81,633

62,651

209

144,493

(141)

144,352

40,073

69,639

662

110,374

(77)

110,297

NLB Group Annual Report 2019 c) Loans and advances to customers 

Loans

Overdrafts

Finance lease receivables (note 5.11 b)

Credit card business

Called guarantees

Allowance for impairment (note 5.14.a)

Total 

Analysis of loans and advances to customers by sector

Government

Financial organisations

Companies

Individuals

Total 

d) Other financial assets

Analysis by type of other financial assets

Receivables in the course of collection

Credit card receivables

Debtors

Fees and commissions

Receivables from purchase agreements for equity securities

Dividends

Prepayments

Other financial assets

Allowance for impairment (note 5.14.a)

Total

223

in EUR thousands

NLB Group

NLB

31 Dec 2019

31 Dec 2018

31 Dec 2019

31 Dec 2018

7,408,374

7,051,289

4,446,843

4,408,703

328,947

49,017

122,730

3,100

7,912,168

(322,444)

7,589,724

311,366

86,842

120,611

8,092

7,578,200

(453,567)

7,124,633

179,381

178,590

-

60,688

452

4,687,364

(118,765)

4,568,599

-

60,130

6,613

4,654,036

(202,559)

4,451,477

NLB Group

NLB

in EUR thousands

31 Dec 2019

31 Dec 2018

31 Dec 2019

31 Dec 2018

271,389

100,054

3,280,246

3,938,035

7,589,724

352,746

88,676

3,041,159

3,642,052

7,124,633

182,582

131,442

1,901,950

2,352,625

4,568,599

267,716

177,744

1,790,350

2,215,667

4,451,477

NLB Group

NLB

in EUR thousands

31 Dec 2019

31 Dec 2018

31 Dec 2019

31 Dec 2018

18,901

18,497

6,360

5,315

612

46

38

52,552

102,321

(4,906)

97,415

19,127

18,355

6,015

5,591

610

44

5,131

28,494

83,367

(8,196)

75,171

16,029

12,194

1,525

3,524

610

46

-

35,192

69,120

(1,841)

67,279

16,110

12,705

820

4,013

610

44

-

10,327

44,629

(1,888)

42,741

Receivables in the course of  collection 
are temporary balances which will be 
transferred to the appropriate item in the 
days following their occurrence.

Other financial assets include receivables to 
pension funds for prior pension payments, 
receivables from insurance companies, 
claims in enforcement procedures, claims 

for sold securities and trust services, claims 
from refunds, paid duties, and legal costs.

NLB Group Annual Report 2019NLB Group

NLB

in EUR thousands

31 Dec 2019

31 Dec 2018

31 Dec 2019

31 Dec 2018

21,749

25,500

10,810

3,857

35,499

97,415

20,398

17,923

11,420

4,757

20,673

75,171

14,994

24,905

6,920

1,506

18,954

67,279

11,686

2,903

7,170

1,505

19,477

42,741

NLB Group

NLB

in EUR thousands

2019

683

2

1,828

(397)

(257)

1,859

2018

1,375

-

1,127

(898)

(921)

683

2019

548

-

278

(204)

(257)

365

2018

1,263

-

457

(251)

(921)

548

NLB Group

NLB

in EUR thousands

31 Dec 2019

31 Dec 2018

31 Dec 2019

31 Dec 2018

4,308

38,883

43,191

4,349

-

4,349

2,123

3,409

5,532

1,720

-

1,720

224

Analysis of other financial assets by sector

Banks

Government

Financial organisations

Companies

Individuals

Total 

e) Movement of called non-financial guarantees

Balance as at 1 January

Effects of translation of foreign operations to presentation currency

Called guarantees

Paid guarantees

Write-offs

Balance as at 31 December

5.7.  Non-current assets classified as held for sale 

a) Analysis by type of non-current assets classified as held for sale

Property and equipment

Investment in joint venture

Total non-current assets held for sale

Item ‘Property and equipment’ includes 
business premises and assets received as 
collateral that are in the process of  sale. 

NLB Group and NLB classified joint 
venture NLB Vita, Ljubljana as non-current 
assets held for sale, due to its expected sale 
in 2020 (note 3). The investment in NLB 
Vita is included in the segment “Retail 
banking in Slovenia”.

NLB Group Annual Report 2019 225

b) Analysis of movements

NLB Group

NLB

in EUR thousands

Balance as at 1 January

Effects of translation of foreign operations to presentation currency

Additions

Transfer from/(into) property and equipment (note 5.8.)

Transfer from/(into) other assets

Transfer from investments in associates and joint ventures

Transfer from/(into) investment property (note 5.9.)

Disposals

Valuation

2019

4,349

21

-

1,328

85

38,883

(550)

(320)

(605)

2018

11,631

5

32

381

-

-

-

(7,779)

79

Balance as at 31 December

43,191

4,349

2019

1,720

-

-

1,249

-

3,409

-

(248)

(598)

5,532

2018

2,564

-

-

242

-

-

-

(1,195)

109

1,720

5.8.  Property and equipment

a) Analysis by type

Own property and equipment

Right-of-use assets (note 5.11)

Total

NLB Group

NLB

in EUR thousands

31 Dec 2019

31 Dec 2018

31 Dec 2019

31 Dec 2018

179,060

16,545

177,404

-

87,120

2,784

86,934

-

195,605

177,404

89,904

86,934

NLB Group Annual Report 2019226

b) Movement of own property and equipment

NLB Group

NLB

in EUR thousands

Land & 
Buildings

Computers

Other equipment

Total 

Land & 
Buildings

Computers

Other equipment

Total 

for own use

in operating 
lease

for own use

in operating 
lease

Cost

Balance as at 1 January 2019

312,458

69,234

94,313

6,804

482,809

198,180

47,021

50,206

5,208

300,615

Effects of translation of foreign 
operations to presentation currency

Additions

Disposals

Transfer to/from investment 
property (note 5.9.)

Transfer to/from non-current 
assets held for sale (note 5.7.)

222

56

122

-

400

-

-

-

-

-

4,561

11,816

4,369

363

21,109

2,952

6,614

1,488

363

11,417

(700)

(4,881)

(8,231)

(981)

(14,793)

(473)

(2,900)

-

-

-

-

-

-

-

(473)

(2,900)

(2,819)

(381)

-

-

-

(3,559)

(5,507)

(130)

(9,196)

-

-

-

-

-

-

-

-

-

-

(2,819)

-

Disposal of subsidiary (note 3.)

-

(40)

(341)

Balance as at 31 December 2019

313,168

76,185

90,232

6,186

485,771

198,313

50,076

46,187

5,441

300,017

Depreciation and impairment     

Balance as at 1 January 2019

168,665

51,348

80,922

4,470

305,405

132,296

33,567

43,897

3,921

213,681

Effects of translation of foreign 
operations to presentation currency

80

44

108

-

232

Disposals

(241)

(4,820)

(7,522)

(604)

(13,187)

-

(1)

-

-

(3,504)

(5,549)

Depreciation (note 4.11.)

7,010

6,643

1,981

759

16,393

4,603

3,744

1,047

Impairment (note 4.13.)

Transfer to/from investment 
property (note 5.9.)

Transfer to/from non-current 
assets held for sale (note 5.7.)

171

(350)

(1,572)

-

-

-

-

-

-

Disposal of subsidiary (note 3.)

-

(40)

(341)

-

-

-

-

171

(350)

-

-

(1,572)

(1,570)

(381)

-

-

-

-

-

-

-

-

-

-

(82)

528

-

-

-

-

-

(9,136)

9,922

-

-

(1,570)

-

Balance as at 31 December 2019

173,763

53,175

75,148

4,625

306,711

135,328

33,807

39,395

4,367

212,897

Net carrying value

Balance as at 31 December 2019

139,405

23,010

15,084

1,561

179,060

62,985

16,269

6,792

1,074

87,120

Balance as at 1 January 2019

143,793

17,886

13,391

2,334

177,404

65,884

13,454

6,309

1,287

86,934

NLB Group Annual Report 2019 NLB Group

NLB

Land & 
Buildings

Computers

Other 
equipment

Total 

Land & 
Buildings

Computers

Other 
equipment

Total 

Cost

Balance as at 1 January 2018

321,712

69,940

105,461

497,113

197,666

47,009

58,064

302,739

227

in EUR thousands

Effects of translation of foreign operations 
to presentation currency

Additions

Disposals

Impairment (note 4.13.)

Transfer to/from investment property (note 5.9.)

(13,012)

Transfer to/from non-current assets 
held for sale (note 5.7.)

(748)

(101)

(27)

(86)

(214)

-

-

-

-

5,264

6,607

4,428

16,299

3,048

4,885

2,130

10,063

(488)

(169)

(7,286)

(8,686)

(16,460)

-

-

-

-

-

-

(169)

(13,012)

(1,930)

(748)

(604)

-

-

(4,873)

(4,780)

(9,653)

-

-

-

-

-

-

-

(1,930)

(604)

Balance as at 31 December 2018

312,458

69,234

101,117

482,809

198,180

47,021

55,414

300,615

Depreciation and impairment     

Balance as at 1 January 2018

165,545

53,757

89,456

308,758

128,987

35,336

51,365

215,688

Effects of translation of foreign operations 
to presentation currency

(18)

(26)

(69)

(113)

(7,263)

(8,058)

(15,642)

-

-

-

-

-

(4,872)

(4,779)

(9,651)

Disposals

Depreciation (note 4.11.)

Impairment (note 4.13.)

Transfer to/from investment property (note 5.9.)

Transfer to/from non-current assets 
held for sale (note 5.7.)

(321)

7,487

474

(4,135)

(367)

4,880

4,063

16,430

5,061

3,103

1,232

9,396

-

-

-

-

-

-

474

-

(4,135)

(1,390)

(367)

(362)

-

-

-

-

-

-

-

(1,390)

(362)

Balance as at 31 December 2018

168,665

51,348

85,392

305,405

132,296

33,567

47,818

213,681

Net carrying amount

Balance as at 31 December 2018

143,793

17,886

15,725

177,404

65,884

13,454

7,596

86,934

Balance as at 1 January 2018

156,167

16,183

16,005

188,355

68,679

11,673

6,699

87,051

thousand. For NLB Group, a total of  
44.9% of  assets leased out related to motor 
vehicles and for NLB all assets leased out 
related to other equipment.

NLB Group and NLB had no assets held 
under finance leases as at 31 December 
2018. As at 31 December 2019, assets held 
under finance leases are presented within 
right-of-use assets disclosed in note 5.11.

As at 31 December 2019, the value of  assets 
received by taking possession of  collateral 
and included in property and equipment 
by NLB Group amounted to EUR 1,440 
thousand (31 December 2018: EUR 1,418 
thousand), and in NLB amounted to EUR 
7 thousand (31 December 2018: EUR 7 
thousand) (note 6.1.l).

As at 31 December 2018, the net carrying 
value of  assets leased out by NLB Group 
under operating leases was EUR 2,334 
thousand, and by NLB was EUR 1,287 

NLB Group Annual Report 2019228

5.9.  Investment property

Balance as at 1 January

Effects of translation of foreign operations to presentation currency

Additions

Disposals

Transfer from/(into) property and equipment (note 5.8.)

Transfer from/(into) non-current assets held for sale (note 5.7.)

Transfer from/(into) other assets

Net valuation to fair value (note 4.8. and 4.9.)

Balance as at 31 December

NLB Group

NLB

in EUR thousands

2019

58,644

84

1,024

(8,417)

123

550

-

308

2018

51,838

(9)

99

(5,687)

8,877

-

3,570

(44)

52,316

58,644

2019

12,026

-

923

(3,571)

-

-

-

(75)

9,303

2018

9,257

-

-

(53)

540

-

2,178

104

12,026

The value of  assets received by taking 
possession of  collateral and included 
in investment property by NLB Group 
amounted to EUR 32,465 thousand (31 

December 2018: EUR 38,747 thousand), 
and in NLB amounted to EUR 3,464 
thousand (31 December 2018: EUR 6,464 
thousand) (note 6.1.l). 

Operating expenses arising from investment 
properties 

Leased to others

Not leased to others

Total

NLB Group

NLB

in EUR thousands

2019

1,135

235

1,370

2018

1,155

455

1,610

2019

456

175

631

2018

432

412

844

NLB Group Annual Report 2019 5.10. Intangible assets

Cost    

Balance as at 1 January 2019

Effects of translation of foreign operations to presentation currency

Additions

Write-offs

Disposal of subsidiary (note 3)

Balance as at 31 December 2019

Amortisation and impairment

Balance as at 1 January 2019

Effects of translation of foreign operations to presentation currency

Amortisation (note 4.11.)

Write-offs

Disposal of subsidiary (note 3)

Balance as at 31 December 2019

Net carrying value

Balance as at 31 December 2019

Balance as at 1 January 2019

Cost    

Balance as at 1 January 2018

Effects of translation of foreign operations to presentation currency

Additions

Write-offs

Balance as at 31 December 2018

Amortisation and impairment

Balance as at 1 January 2018

Effects of translation of foreign operations to presentation currency

Amortisation (note 4.11.)

Write-offs

Balance as at 31 December 2018

Net carrying value

Balance as at 31 December 2018

Balance as at 1 January 2018

229

NLB Group

in EUR thousands

NLB

Software licenses

Goodwill

Total 

Software licenses

214,343

32,336

246,679

182,708

109

14,534

(69)

(225)

-

-

-

-

109

14,534

(69)

(225)

-

9,937

(64)

-

228,692

32,336

261,028

192,581

182,904

28,807

211,711

159,317

75

9,994

(69)

(225)

-

-

-

-

75

9,994

(69)

(225)

-

7,348

(64)

-

192,679

28,807

221,486

166,601

36,013

31,439

3,529

3,529

39,542

25,980

34,968

23,391

NLB Group

in EUR thousands

NLB

Software licenses

Goodwill

Total 

Software licenses

232,296

32,336

264,632

203,742

(43)

10,798

(28,708)

214,343

-

-

-

32,336

(43)

10,798

(28,708)

246,679

-

7,615

(28,649)

182,708

200,851

28,807

229,658

179,831

(35)

10,794

(28,706)

182,904

31,439

31,445

-

-

-

28,807

3,529

3,529

(35)

10,794

(28,706)

211,711

-

8,135

(28,649)

159,317

34,968

23,391

34,974

23,911

NLB Group Annual Report 2019230

5.11. Leases  

a) NLB Group as a lessee

Right-of-use assets

Land and buildings

Vehicles

Furniture and equipment

Total

Lease liabilities

in EUR thousands

NLB Group

NLB

31 Dec 2019

31 Dec 2019

13,481

1,256

1,808

16,545

16,713

1,691

1,049

44

2,784

2,784

In the statement of  financial position, 
right-of-use assets are included in the 
item ‘Property and equipment’ and lease 
liabilities are included in the item ‘Other 
financial liabilities.’

Additions to the right-of-use assets during 
2019 in NLB Group amounted to EUR 
3,650 thousand and in NLB EUR 1,114 
thousand.

The income statement shows the following 
amounts relating to leases:

Depreciation of right-of-use assets

Land and buildings

Vehicles

Furniture and equipment

Total

Interest expenses on lease liabilities (note 4.1.)

Expenses relating to short-term leases (included in administrative expenses)

Expenses relating to leases of low-value assets that are not shown above as short-term leases (included in administrative expenses)

Income from sub-leasing right-of-use assets (included in other operating income)

NLB Group

2019

3,446

522

609

4,577

NLB Group

2019

(316)

(506)

(787)

114

in EUR thousands

NLB

2019

425

349

2

776

in EUR thousands

NLB

2019

(38)

(375)

(151)

-

The total cash outflow for leases in 2019 in 
NLB Group was EUR 5,558 thousand and 
in NLB EUR 752 thousand.

NLB Group leases various offices, branches, 
vehicles, and other equipment used in 
its business. Rental contracts for offices 
and branches generally have lease terms 
between 5 to 20 years, while some contracts 
are made for indefinite periods. Contracts 
for indefinite periods are included in 

measurement of  the liability in accordance 
with planning projections. Normally, a 
5-year lease term is assumed, with the 
exemption of  business premises on strategic 
locations where management assesses a 
different (longer) lease term. Vehicles and 
other equipment generally have lease terms 
between 1 to 5 years. There are several 
lease contracts that include extension and 
termination options. These options are 
negotiated by management to align with the 

Group’s business needs. Lease payments to 
be made under reasonably certain extension 
options are included in measurement of  the 
liability.

Lease terms are negotiated on an individual 
basis and contain a range of  different terms 
and conditions. The lease agreements do 
not impose any covenants other than the 
security interests in the leased assets that are 

NLB Group Annual Report 2019 231

held by the lessor. Leased assets may not be 
used as security for borrowing purposes.

NLB Group also has certain leases of  other 
equipment with lease term of  12 months 
or less, and equipment with low value. For 
these leases, NLB Group applies the short-
term lease and lease of  low-value assets 
recognition exemptions. Lease payments on 

Operating lease commitments (IAS 17)

short-term leases and leases of  low-value 
assets are recognised as an expense on a 
straight-line basis over the lease term.

For calculation of  the net present value 
of  the future lease payments, NLB Group 
applies the internal transfer price for retail 
deposits as a discount rate.

NLB Group and NLB do not have expenses 
relating to variable payments and gains 
or losses arising from sale and leaseback 
transactions. 

Maturity analysis of  lease liabilities is 
disclosed in note 6.3.f).

The future minimum lease payments under non-cancellable operating leases are as follows:

in EUR thousands

NLB Group

NLB

31 Dec 2018

31 Dec 2018

3,753

11,582

1,883

1,935

5,270

425

24,848

604

1,424

120

489

1,074

-

3,711

Real estate

   Not later than one year

   Later than one year and not later than five years

   Later than five years

Other

   Not later than one year

   Later than one year and not later than five years

   Later than five years

Total

b) NLB Group as a lessor

Finance and operating leases of  motor 
vehicles and operating leases of  business 
premises and POS terminals represent 
the majority of  agreements in which NLB 
Group acts as a lessor.

payable monthly. There are no variable 
lease payments that depend on an index or 
rate. The investment properties generally 
have lease terms between 2 to 10 years. 
Some contracts are made for indefinite 
period.

Most of  the lease agreements entered 
into by NLB Group as lessor contracts 
are finance lease agreements (operating 
leases account for less than 10% of  all 
lease agreements). Most of  the finance 
lease agreements are concluded for a 
non-cancellable period of  between 48 and 
60 months. By paying the last instalment at 
the end of  the contract, the leasing object 
becomes the lessee’s property. The financial 
leasing receivables are secured by the 
object of  financing. NLB Group does not 
have finance lease contracts with variable 
payments. 

The investment properties are leased to 
lessee under operating leases with rentals 

As at 31 December 2019, the allowance 
for unrecoverable finance lease receivables 
included in the allowance for loan 
impairment amounted to EUR 4,505 
thousand (as at 31 December 2018 EUR 
6,335 thousand).

Finance leases

Loans and advances to customers in NLB 
Group include finance lease receivables.

The following table sets out a maturity 
analysis of  lease receivables, showing the 
undiscounted lease payments to be received 
after the reporting date. 

NLB Group Annual Report 2019232

NLB Group (IFRS 16)

Less than one year

One to two years

Two to three years

Three to four years

Four to five years

More than five years

Total undiscounted lease receivable

Unearned finance income

Net investment in the lease

During 2019, NLB Group recognised 
interest income on lease receivables in the 
amount of  EUR 3,776 thousand. 

NLB Group (IAS 17)

The gross investment in finance leases by maturity

- not later than 1 year

- later than 1 year and not later than 5 years

- later than 5 years

Unearned future finance income on finance leases

Net investment in finance leases

- present value of minimum lease payments

The net investment in finance leases by maturity

- not later than 1 year

- later than 1 year and not later than 5 years

- later than 5 years

Total

in EUR thousands

2019

25,351

13,119

7,317

3,632

1,758

1,860

53,037

(4,020)

49,017

in EUR thousands

31 Dec 2018

37,818

53,450

3,874

95,142

(8,300)

86,842

86,842

34,164

49,050

3,628

86,842

NLB Group Annual Report 2019 Operating lease

Maturity analysis of  lease payments, 
showing the undiscounted lease payments 
to be received after the reporting date 
(IFRS 16):

Less than one year

One to two years

Two to three years

Three to four years

Four to five years

More than five years

Total

Future minimum operating lease income 
from investment property (IAS 17):

Not later than one year

Later than one year and not later than five years

Later than five years

Total

233

NLB Group

2019

1,855

1,447

1,200

484

445

697

in EUR thousands

NLB

2019

405

392

315

293

285

326

6,128

2,016

NLB Group

2018

2,941

5,801

336

9,078

in EUR thousands

NLB

2018

603

2,097

236

2,936

NLB Group realised rental income arising 
from: investment properties in the amount 
of  EUR 4,124 thousand (2018: EUR 4,759 
thousand); movable property in the amount 

of  EUR 985 thousand (2018: EUR 2,152 
thousand). NLB realised rental income 
arising from: investment properties in the 
amount of  EUR 697 thousand (2018: EUR 

543 thousand); movable property in the 
amount of  EUR 455 thousand (2018: EUR 
437 thousand) (note 4.8.).

5.12. Investments in subsidiaries, associates and joint ventures

a) Analysis by type of investment in subsidiaries

NLB

Banks

Other financial organisations

Enterprises

Total

31 Dec 2019

 31 Dec 2018

in EUR thousands

277,160

18,819

55,904

351,883

277,160

18,819

54,754

350,733

NLB Group Annual Report 2019234

Data of  subsidiaries as included in the 
consolidated financial statements of  NLB 
Group as at 31 December 2019:

Nature of 
Business

Country of 
Incorporation

Equity as at 
31 Dec 2019

Profit/(loss) 
for  2019

NLB’s 
shareholding 
%

NLB’s voting 
rights%

NLB Group’s 
shareholding 
%

NLB Group’s 
voting 
rights%

in EUR thousands

Core members

NLB Banka a.d., Skopje

Banking

North Macedonia 

209,664

32,877

NLB Banka a.d., Podgorica

Banking

Montenegro 

67,532

7,565

NLB Banka a.d., Banja Luka

Banking

Bosnia and Herzegovina 

88,745

17,101

NLB Banka sh.a., Prishtina

Banking

Kosovo

84,927

19,545

NLB Banka d.d., Sarajevo

Banking

Bosnia and Herzegovina 

NLB Banka a.d., Belgrade

Banking

Serbia 

NLB Skladi d.o.o., Ljubljana

Finance

Slovenia 

Non-core members

NLB Leasing d.o.o. - v likvidaciji, Ljubljana

Finance

Slovenia 

Optima Leasing d.o.o., Zagreb - "u likvidaciji" Finance

Croatia 

81,499

72,954

10,509

16,786

2,373

9,047

4,142

5,512

1,332

(502)

NLB Leasing Podgorica d.o.o., 
Podgorica - "u likvidaciji"

Finance

Montenegro 

(1,558)

(1,662)

NLB Leasing d.o.o., Belgrade - u likvidaciji

Finance

Serbia 

NLB Leasing d.o.o., Sarajevo 

Finance

Bosnia and Herzegovina 

Tara Hotel d.o.o., Budva

Real estate

Montenegro 

PRO-REM d.o.o., Ljubljana - v likvidaciji

Real estate

Slovenia 

5,930

632

17,618

20,518

430

(365)

480

141

OL Nekretnine d.o.o., Zagreb - u likvidaciji

Real estate

Croatia 

1,556

(161)

BH-RE d.o.o., Sarajevo

Real estate

Bosnia and Herzegovina 

REAM d.o.o., Podgorica

Real estate

Montenegro 

REAM d.o.o., Belgrade

Real estate

Serbia 

SPV 2 d.o.o., Belgrade

Real estate

Serbia 

S-REAM d.o.o, Ljubljana

Real estate

Slovenia 

REAM d.o.o., Zagreb

Real estate

Croatia 

NLB Srbija d.o.o., Belgrade

Real estate

Serbia 

NLB Crna Gora d.o.o., Podgorica

Real estate

Montenegro 

18

1,818

1,912

814

1,585

2,045

30,933

615

(13)

(89)

(267)

(57)

(168)

458

557

165

NLB InterFinanz AG, Zürich in Liquidation

Finance

Switzerland 

9,817

2,302

NLB InterFinanz d.o.o., Belgrade

Finance

Serbia 

LHB AG, Frankfurt

Finance

Germany 

(21)

2,164

(1)

(275)

86.97

99.83

99.85

81.21

97.34

86.97

99.83

99.85

81.21

97.35

86.97

99.83

99.85

81.21

97.34

86.97

99.83

99.85

81.21

97.35

99.997

99.997

99.997

99.997

100

100

100

100

100

-

100

100

100

100

-

100

100

100

12.71

12.71

100

100

-

-

100

100

100

100

-

100

100

100

-

100

-

-

100

100

100

100

-

100

100

100

-

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

NLB Group Annual Report 2019 235

Data of  subsidiaries as included in the 
consolidated financial statements of  NLB 
Group as at 31 December 2018:

Nature of 
Business

Country of 
Incorporation

Equity as at 
31 Dec 2018

Profit/(loss) 
for  2018

NLB’s 
shareholding 
%

NLB’s voting 
rights%

NLB Group’s 
shareholding 
%

NLB Group’s 
voting 
rights%

in EUR thousands

Core members

NLB Banka a.d., Skopje

Banking

North Macedonia 

199,808

37,068

NLB Banka a.d., Podgorica

Banking

Montenegro 

68,937

10,033

NLB Banka a.d., Banja Luka

Banking

Bosnia and Herzegovina 

87,218

16,184

NLB Banka sh.a., Prishtina

Banking

Kosovo

71,786

14,836

NLB Banka d.d., Sarajevo

Banking

Bosnia and Herzegovina 

NLB Banka a.d., Belgrade

Banking

Serbia 

NLB Srbija d.o.o., Belgrade

Real estate

Serbia 

NLB Skladi d.o.o., Ljubljana

Finance

Slovenia 

NLB Crna Gora d.o.o., Podgorica

Real estate

Montenegro 

Non-core members

NLB Leasing d.o.o. - v likvidaciji, Ljubljana

Finance

Slovenia 

Optima Leasing d.o.o., Zagreb - "u likvidaciji" Finance

Croatia 

NLB Leasing Podgorica d.o.o., 
Podgorica - "u likvidaciji"

Finance

Montenegro 

NLB Leasing d.o.o., Belgrade - u likvidaciji

Finance

Serbia 

NLB Leasing d.o.o., Sarajevo 

Finance

Bosnia and Herzegovina 

NLB Lizing d.o.o.e.l., Skopje - vo likvidacija

Finance

North Macedonia 

Tara Hotel d.o.o., Budva

Real estate

Montenegro 

PRO-REM d.o.o., Ljubljana - v likvidaciji

Real estate

Slovenia 

OL Nekretnine d.o.o., Zagreb - u likvidaciji

Real estate

Croatia 

BH-RE d.o.o., Sarajevo

Real estate

Bosnia and Herzegovina 

REAM d.o.o., Podgorica

Real estate

Montenegro 

REAM d.o.o., Belgrade

Real estate

Serbia 

SR-RE d.o.o., Belgrade

Real estate

Serbia 

SPV 2 d.o.o., Belgrade

Real estate

Serbia 

S-REAM d.o.o, Ljubljana

Real estate

Slovenia 

REAM d.o.o., Zagreb

Real estate

Croatia 

CBS Invest d.o.o., Sarajevo

Real estate

Bosnia and Herzegovina 

NLB InterFinanz AG, Zürich in Liquidation

Finance

Switzerland 

NLB InterFinanz Praha s.r.o., Prague

Finance

Czech Republic 

NLB InterFinanz d.o.o., Belgrade

Finance

Serbia 

Prospera plus d.o.o., Ljubljana - v likvidaciji

Tourist and 
catering trade

Slovenia 

LHB AG, Frankfurt

Finance

Germany 

Changes in ownership interest in 
subsidiaries of  NLB Group in 2019 and 
2018 are presented in note 3. 

80,174

67,686

30,110

9,321

450

15,472

2,884

105

5,448

4,577

1,062

18,496

20,377

1,726

29

167

135

2,027

862

1,753

1,597

22

7,682

177

(21)

162

3,543

8,757

5,202

(536)

4,324

(870)

4,582

(946)

(453)

259

(180)

87

1,568

(648)

1,184

(15)

(143)

(99)

(328)

(753)

(47)

928

(36)

210

(30)

(5)

(323)

780

86.97

99.83

99.85

81.21

97.34

86.97

99.83

99.85

81.21

97.35

86.97

99.83

99.85

81.21

97.34

86.97

99.83

99.85

81.21

97.35

99.997

99.997

99.997

99.997

100

100

100

100

-

100

100

100

100

100

100

100

100

-

100

100

100

100

12.71

12.71

100

100

-

-

100

100

100

100

100

-

100

100

-

-

100

100

-

-

100

100

100

100

100

-

100

100

-

-

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

NLB Group Annual Report 2019236

Data of  subsidiaries with significant non-controlling interests, before intercompany eliminations 

Non-controlling interest in equity in %

Non-controlling interest's voting rights in %

Income statement and statement of comprehensive income

Revenues

Profit/(loss) for the year

Attributable to non-controlling interest

Other comprehensive income

Total comprehensive income

Attributable to non-controlling interest

Paid dividends to non-controlling interest

Statement of financial position

Current assets

Non-current assets

Current liabilities

Non-current liabilities

Equity

Attributable to non-controlling interest

NLB Banka, Skopje

NLB Banka, Prishtina

in EUR thousands

2019

13.03

13.03

84,105

32,877

4,284

1,092

33,969

4,426

3,139

668,866

793,433

1,049,358

203,277

209,664

27,319

2018

13.03

13.03

82,103

37,068

4,830

(938)

36,130

4,708

1,122

662,750

687,301

936,248

213,995

199,808

26,035

2019

18.79

18.79

45,066

19,545

3,673

1,025

20,570

3,865

1,396

379,090

421,995

597,505

118,653

84,927

15,958

2018

18.79

18.79

38,462

14,836

2,788

721

15,557

2,923

1,974

338,536

329,591

494,208

102,133

71,786

13,489

b) Analysis by type of investment in associates and joint ventures 

NLB Group

NLB

in EUR thousands

Carrying amount of the NLB Group's interest 

31 Dec 2019

 31 Dec 2018

31 Dec 2019

 31 Dec 2018

Other financial organisations

Enterprises

Total

7,499

-

7,499

37,147

-

37,147

1,056

310

1,366

4,465

312

4,777

In 2018, NLB sold its associate Skupna 
pokojninska družba, d.o.o., Ljubljana (note 
4.14.).

NLB Group’s associates 

Nature of Business

Country of 
Incorporation

Shareholding % 

Voting rights % Shareholding % 

Voting rights %

2019

2018

Bankart d.o.o., Ljubljana

ARG - Nepremičnine d.o.o., Horjul

Card processing

Real estate

Slovenia

Slovenia

39.44

75.00

39.44

75.00

39.44

75.00

39.44

75.00

By contractual agreement between the 
shareholders, NLB does not control ARG-

Nepremičnine, Horjul, but does have a 

significant influence. Therefore, the entity is 
accounted as an associate.

NLB Group Annual Report 2019 Carrying amount of  interests in associates 
included in the consolidated financial 
statements of  NLB Group: 

Carrying amount of the NLB Group's interest 

NLB Group's share of:

- Profit for the year

- Other comprehensive income

- Total comprehensive income

237

in EUR thousands

2018

7,243

1,281

(59)

1,222

2019

7,499

1,036

(81)

955

In 2019, NLB Group did not recognise 
a share of  profit of  an associate in the 
amount of  EUR 5 thousand (31 December 

2018: unrecognised profit EUR 39 
thousand), as it still has the cumulative 
unrecognised share of  losses of  an associate 

that as at 31 December 2019 amounted to 
EUR 2,295 thousand (31 December 2018: 
EUR 2,299 thousand). 

2019

2018

Nature of Business

Country of 
Incorporation

Voting rights%

Voting rights%

Insurance

Finance

Slovenia

Slovenia

50

50

50

50

NLB Group’s joint ventures

NLB Vita d.d., Ljubljana

Prvi Faktor Group, Ljubljana

In 2019, NLB Group did not recognise 
a share of  loss of  a joint venture in 
the amount of  EUR 183 thousand (31 
December 2018: unrecognised loss EUR 
135 thousand). Cumulative unrecognised 
share of  losses of  a joint venture as at 31 
December 2019 amounted to EUR 14,687 
thousand (31 December 2018: EUR 14,505 
thousand). 

NLB Group Annual Report 2019238

Summarised financial information on 
material joint venture NLB Vita, Ljubljana 

included in the consolidated financial 
statements of  NLB Group:

Revenues

Interest income

Interest expense

Depreciation and amortisation

Income tax

Profit for the period

Other comprehensive income

Total comprehensive income

NLB Group's share of:

- Profit for the period

- Other comprehensive income

Total assets

Cash and cash equivalents

Total liabilities

Equity

NLB Group's ownership interest in joint venture

Carrying amount of the NLB Group's interest in joint venture

Data for 2019 are presented as of  30 
September as the investment was at that 
time classified as non-current assets held 
for sale, due to its expected sale in 2020 
(note 3).

c) Movements of investments in associates and joint ventures 

NLB Group

Balance as at 1 January

Disposal

Share of results before tax

Share of tax

Net gains/(losses) recognised in other comprehensive income

Dividends received

Transfer to non-current assets classified as held for sale (note 5.7.b)

Balance as at 31 December

in EUR thousands

NLB Vita d.d., Ljubljana

nine months ended  
Sep 2019

62,604

6,119

(27)

(285)

(1,483)

6,323

21,756

28,079

3,162

10,878

2018

88,492

7,829

(2)

(241)

(1,835)

8,330

(10,424)

(2,094)

4,165

(5,212)

30 Sep 2019

31 Dec 2018

541,801

457,929

362

35

458,081

398,122

83,720

41,860

41,860

59,807

29,904

29,904

2019

37,147

-

5,051

(854)

7,819

(2,781)

(38,883)

7,499

in EUR thousands

2018

43,765

(5,077)

7,201

(1,755)

(5,273)

(1,714)

-

37,147

NLB Group Annual Report 2019 5.13. Other assets

239

NLB Group

NLB

in EUR thousands

31 Dec 2019

31 Dec 2018

31 Dec 2019

31 Dec 2018

Assets, received as collateral (note 6.1.l)

51,322

60,173

6,005

2,513

2,021

1,950

5,247

3,346

1,421

784

5,292

4,935

378

435

102

5,815

3,862

378

400

182

63,811

70,971

11,142

10,637

Deferred expenses

Inventories

Claim for taxes and other dues

Prepayments

Total

Assets, received as collateral on NLB 
Group in the amount of  EUR 50,467 
thousand (31 December 2018: EUR 59,540 
thousand), and on NLB in the amount of  
EUR 5,292 thousand (31 December 2018: 
EUR 5,815 thousand) consisting of  real 
estate (note 6.1 l). 

NLB Group Annual Report 2019240

5.14. Movements in allowance for the impairment of financial assets 

a) Movements in allowance for the impairment of loans and receivables measured at amortised cost

in EUR thousands

Effects of 
translation 
of foreign 
operations 
to 
presentation 
currency

Balance 
as at 1 
Jan 2019

Increases/ 

Transfers

(Decreases) Write-offs

Changes in 
models/risk 
parameters

Foreign 
exchange 
and other 
movements

Disposal of 
subsidiary

Balance as at 
31 Dec 2019

Repayments 
of 
written-off 
receivables

NLB Group

12-month expected credit losses

Loans and advances to individuals

Loans and advances to legal entities

Other financial assets

Lifetime ECL not credit-impaired

17,162

24,416

182

11,754

(7,474)

-

120

9,598

4,184

(197)

(2,825)

20

11

(31)

(7)

50

18

2

1

22

(1)

Loans and advances to individuals

8,263

Loans and advances to legal entities

27,274

Other financial assets

58

Lifetime ECL credit-impaired 

(8,321)

3,980

(1,317)

(1,369)

(63)

24

(3)

(38)

(2)

Loans and advances to individuals

59,054

189

(3,433)

13,661

(21,117)

Loans and advances to legal entities

317,524

1,000

(8,281)

(12,839)

(112,266)

Other financial assets

7,956

(3)

43

795

(2,073)

Of which: Purchased credit-
impaired financial assets

Loans and advances to legal entities

2,184

Other financial assets

1

-

-

-

-

(298)

2

-

-

NLB Group

12-month expected credit losses

Loans and advances to individuals

Loans and advances to legal entities

Other financial assets

Lifetime ECL not credit-impaired

Loans and advances to individuals

Loans and advances to legal entities

Other financial assets

Lifetime ECL credit-impaired 

15,291

20,040

171

8,307

25,896

25

-

14,182

(12,238)

(54)

6,104

(144)

(49)

85

(8,357)

7,849

(59)

4,216

(2,856)

71

(40)

-

-

-

-

Loans and advances to individuals

60,513

(5,825)

13,578

(10,685)

Loans and advances to legal entities

420,557

1,345

(10,320)

(8,640)

(84,270)

Other financial assets

10,672

Of which: Purchased credit-
impaired financial assets

Loans and advances to legal entities

Other financial assets

1,680

-

1

-

-

(156)

1,143

(3,496)

-

-

504

1

-

-

2,182

2,510

11

(638)

(18)

8

-

-

-

(29)

(33)

-

(13)

(25)

1

16

-

1

(6)

-

21

(320)

-

-

-

-

-

-

-

-

21,613

35,210

177

6,103

27,076

27

-

-

-

-

-

-

47,737

3,821

184,800

13,499

(4)

(2,020)

4,702

56

1

-

-

-

1,887

3

-

-

in EUR thousands

(74)

(1,540)

6

461

118

(1)

1,426

(173)

7

-

-

1

39

2

3

(28)

28

17,162

24,416

182

8,263

27,274

58

-

-

-

-

-

-

47

59,054

3,278

(975)

317,524

22,667

(215)

7,956

467

-

-

2,184

1

-

-

Effects of 
translation 
of foreign 
operations to 
presentation 
currency

Balance as at 
1 Jan 2018

Increases/ 

Transfers

(Decreases) Write-offs

Changes in 
models/risk 
parameters

Foreign 
exchange 
and other 
movements

Balance as at 
31 Dec 2018

Repayments 
of written-off 
receivables

NLB Group Annual Report 2019 241

Balance as at 
1 Jan 2019

Transfers

Increases/ 
(Decreases)

Write-offs

in EUR thousands

Changes in 
models/risk 
parameters

Foreign 
exchange 
and other 
movements

Balance as at 
31 Dec 2019

Repayments 
of written-off 
receivables

NLB 

12-month expected credit losses

Loans and advances to individuals

Loans and advances to legal entities

Other financial assets

Lifetime ECL not credit-impaired

Lifetime ECL credit-impaired 

Loans and advances to individuals

Loans and advances to legal entities

Other financial assets

Of which: Purchased credit-
impaired financial assets

Loans and advances to legal entities

Other financial assets

NLB 

12-month expected credit losses

Loans and advances to individuals

Loans and advances to legal entities

Other financial assets

Lifetime ECL not credit-impaired

Loans and advances to individuals

Loans and advances to legal entities

Other financial assets

Lifetime ECL credit-impaired 

6,355

10,511

27

3,991

2,036

15

(2,377)

728

25

Loans and advances to individuals

1,255

(2,875)

1,854

Loans and advances to legal entities

11,405

6,433

(8,882)

Other financial assets

6

(2)

4

-

(5)

(4)

(3)

(34)

-

(775)

380

(8)

1,164

870

1

(545)

(139)

(2)

-

-

1

20

-

1

-

-

19

12

-

1

-

7,195

13,670

55

1,396

9,792

9

15,576

71,277

1,777

1,856

3

-

-

-

-

-

-

1,382

6,671

16

-

-

18,347

154,763

1,855

2,145

1

(1,116)

(8,469)

(13)

5,833

(6,962)

(7,892)

(66,998)

659

(722)

-

-

(290)

2

-

-

Balance as at 
1 Jan 2018

Transfers

Increases/ 
(Decreases)

Write-offs

in EUR thousands

Changes in 
models/risk 
parameters

Foreign 
exchange 
and other 
movements

Balance as at 
31 Dec 2018

Repayments 
of written-off 
receivables

4,908

11,396

24

2,050

4,266

5

5,288

(661)

12

(2,701)

13,054

18

(3,651)

156

(9)

1,619

(7,165)

(17)

-

(28)

(4)

-

(11)

-

(191)

(379)

4

284

1,261

-

Loans and advances to individuals

20,009

(2,587)

5,286

(5,529)

1,121

Loans and advances to legal entities

210,321

(12,393)

(16,468)

(26,750)

Other financial assets

2,637

(30)

419

(1,174)

Of which: Purchased credit-
impaired financial assets

Loans and advances to legal entities

Other financial assets

The contractual amount outstanding on 
financial assets that were written off during 
the year ending 31 December 2019 and 
that are still subject to enforcement activity 
for NLB Group amounted to EUR 99,782 
thousand (31 December 2018: EUR 41,116 
thousand), and for NLB amounted to EUR 

1,656

-

-

-

489

1

-

-

51,137 thousand (31 December 2018: EUR 
9,598 thousand).

58

3

-

-

1

27

-

3

-

-

47

(5)

-

-

-

6,355

10,511

27

1,255

11,405

6

18,347

154,763

1,855

2,145

1

-

-

-

-

-

-

1,313

9,451

420

-

-

NLB Group Annual Report 2019242

b) Movements in allowance for the impairment of debt securities 

NLB Group

Balance as at 
1 Jan 2019

Effects of 
translation 
of foreign 
operations to 
presentation 
currency

Transfers

Increases/ 
(Decreases) 

Changes in 
models/risk 
parameters

Foreign 
exchange 
and other 
movements

Balance as at       
31 Dec 2019

in EUR thousands

12-month expected credit losses

Debt securities measured at amortised cost

Debt securities measured at fair value 
through other comprehensive income

Lifetime ECL not credit-impaired

Debt securities measured at fair value 
through other comprehensive income

Lifetime ECL credit-impaired

Debt securities measured at fair value 
through other comprehensive income

2,898

3,597

75

798

4

(4)

-

-

-

19

292

1,332

(19)

(24)

-

-

(55)

(188)

10

-

1

1

-

-

3,140

4,757

42

798

in EUR thousands

NLB Group

Balance as at 
1 Jan 2018

Effects of 
translation 
of foreign 
operations to 
presentation 
currency

Transfers

Increases/ 
(Decreases) 

Changes in 
models/risk 
parameters

Foreign 
exchange 
and other 
movements

Balance as at       
31 Dec 2018

12-month expected credit losses

Debt securities measured at amortised cost

Debt securities measured at fair value 
through other comprehensive income

Lifetime ECL not credit-impaired

Debt securities measured at fair value 
through other comprehensive income

Lifetime ECL credit-impaired

Debt securities measured at fair value 
through other comprehensive income

2,169

3,696

-

798

(4)

1

-

-

-

(108)

728

28

108

(33)

-

-

5

(21)

-

-

-

1

-

-

2,898

3,597

75

798

NLB

12-month expected credit losses

Debt securities measured at amortised cost

Debt securities measured at fair value through other comprehensive income

Lifetime ECL credit-impaired

Debt securities measured at fair value through other comprehensive income

NLB

12-month expected credit losses

Debt securities measured at amortised cost

Debt securities measured at fair value through other comprehensive income

Lifetime ECL credit-impaired

Debt securities measured at fair value through other comprehensive income

Balance as at 
1 Jan 2019

Increases/ 
(Decreases) 

in EUR thousands

Changes in 
models/risk 
parameters

Foreign 
exchange 
and other 
movements

Balance as at       
31 Dec 2019

1,323

1,541

798

342

182

-

(49)

(11)

-

1

2

-

1,617

1,714

798

Balance as at 
1 Jan 2018

Increases/ 
(Decreases) 

in EUR thousands

Changes in 
models/risk 
parameters

Foreign 
exchange 
and other 
movements

Balance as at       
31 Dec 2018

1,298

1,392

798

20

169

-

5

(21)

-

-

1

-

1,323

1,541

798

NLB Group Annual Report 2019 c) Explanation of how significant 

changes in the gross carrying amount 

of financial instruments contributed 

to changes in the loss allowance

In year 2019, the gross carrying amount 
of  debt securities at amortised cost 
increased by EUR 225,128 thousand for 
NLB Group and EUR 210,482 for NLB, 
but since they are all classified in Stage 
1, this only increased the balance of  loss 
allowance by EUR 242 thousand at the 
NLB Group level, and EUR 294 thousand 
at the NLB level. Similarly, changes in 
the gross carrying amount of  loans to 
banks did not cause significant changes in 
the loss allowance. For NLB Group, the 
gross carrying amount of  loans to banks 

decreased for EUR 25,324 thousand and 
loss allowance for EUR 31 thousand, 
while at NLB level gross carrying amount 
increased for EUR 34,119 thousand and 
loss allowance for EUR 64 thousand. 

The decrease of  loss allowance for other 
financial assets for NLB Group in the 
amount of  EUR 3,290 thousand was 
mainly caused by a decrease of  carrying 
amount due to disposal of  subsidiary (EUR 
2,020 thousand) and write-offs (EUR 
2,106 thousand). At the NLB level, the 
loss allowance for other financial assets 
decreased only by EUR 47 thousand. 

243

The biggest change in loss allowance 
was recognised for loans and advances to 
other customers which decreased by EUR 
131,123 at the NLB Group level, and 
EUR 83,794 at the NLB level, regardless 
of  the fact that the gross carrying amount 
increased by EUR 333,968 thousand for 
NLB Group and EUR 33,328 thousand 
for NLB. Most decreases of  gross carrying 
amount were realised in Stages 2 and 3 
with lifetime expected credit losses, while 
increases were realised in Stage 1 with only 
12-month expected credit losses. The table 
below illustrates how changes in the gross 
carrying amount of  loans and advances to 
customers contributed to changes in the loss 
allowance.

in EUR thousands

NLB Group

NLB

12-month 
expected 
credit losses

Lifetime ECL 
not credit 
- impaired

Lifetime ECL 
credit-impaired 

12-month 
expected 
credit losses

Lifetime ECL 
not credit 
- impaired

Lifetime ECL 
credit-impaired 

Total

Total

Balance as at 1 January 2019

6,426,820

577,935

573,445

7,578,200

4,146,744

208,191

299,101

4,654,036

Effects of translation of foreign 
operations to presentation currency

4,896

587

2,110

7,593

-

-

-

Transfers

(6,887)

(17,381)

24,268

-

(12,370)

9,872

2,498

-

-

Increases/(Decreases)

666,177

(90,175)

(116,728)

459,274

213,446

(28,728)

(80,394)

104,324

Write-offs

Foreign exchange

(197)

1,515

(41)

92

(133,383)

(133,621)

(885)

722

(5)

2,734

(37)

128

(73,960)

(74,002)

144

3,006

Balance as at 31 December 2019

7,092,324

471,017

348,827

7,912,168

4,350,549

189,426

147,389

4,687,364

NLB Group Annual Report 2019244

5.15. Financial liabilities, measured at amortised cost

Analysis by type of financial liabilities, measured at the amortised cost

Deposits from banks and central banks

Borrowings from banks and central banks

Due to customers

Borrowings from other customers

Subordinated liabilities

Other financial liabilities

Total 

a) Deposits from banks and central banks and amounts due to customers

Deposits on demand

- banks and central banks

- other customers

  - governments

  - financial organisations

  - companies

  - individuals

Other deposits

- banks and central banks

- other customers

  - governments

  - financial organisations

  - companies

  - individuals

Total

b) Borrowings from banks and central banks and other customers

Loans

- banks and central banks

- other customers

  - governments

  - financial organisations

  - companies

Total

NLB Group

NLB

in EUR thousands

31 Dec 2019

31 Dec 2018

31 Dec 2019

31 Dec 2018

42,840

170,385

26,775

258,423

89,820

161,564

48,903

244,133

11,612,317

10,464,017

7,760,737

7,033,409

64,458

210,569

158,484

61,844

15,050

100,887

2,537

210,569

98,342

4,128

-

62,212

12,259,053

10,926,996

8,323,569

7,392,785

NLB Group

NLB

in EUR thousands

31 Dec 2019

31 Dec 2018

31 Dec 2019

31 Dec 2018

31,298

23,191

86,366

41,949

9,463,888

8,281,230

6,917,810

6,084,776

214,472

134,735

214,770

120,906

69,855

114,836

83,258

106,060

2,212,002

1,857,646

1,352,522

1,111,963

6,902,679

6,087,908

5,380,597

4,783,495

11,542

3,584

2,148,429

2,182,787

42,909

126,156

299,094

46,328

91,906

266,857

1,680,270

1,777,696

3,454

842,927

31,027

32,147

175,368

604,385

6,954

948,633

35,838

8,196

165,952

738,647

11,655,157

10,490,792

7,850,557

7,082,312

NLB Group

NLB

in EUR thousands

31 Dec 2019

31 Dec 2018

31 Dec 2019

31 Dec 2018

170,385

258,423

64,458

16,657

44,157

3,644

61,844

10,582

45,417

5,845

234,843

320,267

161,564

2,537

-

-

2,537

164,101

244,133

4,128

-

-

4,128

248,261

NLB Group Annual Report 2019 245

As at 31 December 2019, NLB Group 
and NLB had EUR 344,687 thousand in 
undrawn borrowings (31 December 2018: 
EUR 343,653 thousand).

c) Subordinated liabilities

NLB Group

NLB

in EUR thousands

31 Dec 2019

31 Dec 2018

31 Dec 2019

31 Dec 2018

Currency

 Due date

Interest rate

Carrying 
amount

Nominal 
value

Carrying 
amount

Nominal 
value

Carrying 
amount

Nominal 
value

Carrying 
amount

Nominal 
value

-

-

-

45,826

45,000

119,376

120,000

-

45,367

45,000

-

-

-

-

-

-

-

-

-

-

Subordinated 
bonds

Subordinated 
loans

EUR

6.5.2029

EUR

19.11.2029

4.2% to 6.5.2024, 
thereafter 5Y MS 
+ 4.159% p.a.

3.65% to 19.11.2024, 
thereafter 5Y MS 
+ 3.833% p.a.

45,826

45,000

119,376

120,000

EUR

20.9.2029

EUR

EUR

30.6.2020

26.6.2025

3.826% to 20.9.2024, 
thereafter 5Y IRS 
+ 4.21% p.a.

6 months EURIBOR 
+ 7.7% p.a.

6 months EURIBOR 
+ 6.25% p.a.

45,367

45,000

-

-

-

-

5,110

5,000

9,940

10,000

-

-

-

-

Total

210,569

210,000

15,050

15,000

210,569

210,000

In September 2019, NLB entered into 
a loan agreement relating to a EUR 45 
million of  subordinated loan intended 
for the inclusion into additional capital to 
strengthen and optimise its capital structure. 
NLB may, according to valid legislation, 
only include the loan in calculation of  
additional capital after obtaining approval 
from the ECB. As such approval had 
not been granted by 23 December 2019, 
and it was not reasonably expected to be 
granted in the near future, NLB announced 
the prepayment of  the loan, which was 
exercised in January 2020. 

Both bonds issued in year 2019 represent 
non-convertible Tier 2 instruments (note 
5.22.). In the event of  bankruptcy or 
liquidation of  the issuer, obligations arising 
from Tier 2 instruments shall be repaid;

a)  after repayment of  all unsubordinated 

obligations of  the Issuer as well as of  all 
subordinated obligations (if  any) which 
are expressed to rank in priority to Tier 
2 instruments;

b)   with the same priority (pari passu) as, 

and proportionally with the obligations 
arising from other  instruments which 
qualify as Tier 2 instruments or have the 
same priority of  repayment as the Tier 2 
instruments;

c)  in priority to the obligations arising 

from shares or other instruments which 
qualify as Common Equity Tier 1 
capital instruments or additional Tier 1 
instruments or have the same priority of  
repayment as these instruments.

NLB Group Annual Report 2019246

Movement of subordinated liabilities

Balance as at 1 January

Exchange differences of opening balances

Cash flow items:

 - new issued subordinated liabilities

 - repayments of subordinated liabilities

Non-Cash flow items:

 - accrued interest

Balance as at 31 December

d) Other financial liabilities

Items in the course of payment

Debit or credit card payables

Suppliers

Lease liabilities (note 5.11.a)

Accrued expenses

Accrued salaries

Unused annual leave

Fees and commissions

Other financial liabilities

Total

NLB Group

NLB

in EUR thousands

2019

2018

2019

15,050

6

193,319

208,321

(15,002)

2,194

2,194

2018

27,350

(143)

(11,975)

-

(11,975)

(182)

(182)

-

-

208,321

208,321

-

2,248

2,248

210,569

15,050

210,569

-

-

-

-

-

-

-

-

NLB Group

NLB

in EUR thousands

31 Dec 2019

31 Dec 2018

31 Dec 2019

31 Dec 2018

24,124

24,092

21,600

16,713

17,848

13,011

3,784

1,736

35,576

158,484

20,360

22,567

16,404

-

11,988

12,683

3,645

1,861

11,379

100,887

4,960

20,014

16,259

2,784

10,481

9,666

2,455

1,660

30,063

98,342

4,451

20,511

13,191

-

4,741

9,151

2,389

1,802

5,976

62,212

Other financial liabilities mainly include 
liabilities to insurance companies, received 

warranties, obligation for purchase of  
securities and trust services.

5.16. Provisions

a) Analysis by type of provisions

Provisions for guarantees and commitments (note 5.23.a)

Employee benefit provisions

Restructuring provisions

Provisions for legal risks

Other provisions

Total

NLB Group

NLB

in EUR thousands

31 Dec 2019

31 Dec 2018

31 Dec 2019

31 Dec 2018

39,421

17,704

14,500

16,627

162

88,414

39,082

15,404

12,363

13,076

209

80,134

29,163

14,743

14,182

2,211

85

60,384

29,516

13,158

11,942

2,180

198

56,994

NLB Group Annual Report 2019 Legal risks

Provisions for legal risks are formed 
based on expectations regarding the 
probable outcome of  legal disputes. As 
at 31 December 2019, NLB Group was 
involved in 31 (31 December 2018: 34) 
legal disputes with material claims against 
group members in the total amount of  
EUR 340,492 thousand, excluding accrued 
interest (31 December 2018: EUR 374,620 
thousand). As at 31 December 2019, NLB 
was involved in 16 (31 December 2018: 
17) legal disputes with material monetary 
claims against NLB. The total amount of  
these claims, excluding accrued interest, 
was EUR 177,075 thousand (31 December 
2018: EUR 205,686 thousand). 

In connection with legal risks, the biggest 
amount of  material monetary claims relates 
to civil claims filed by Privredna banka 
Zagreb (the PBZ) and Zagrebačka banka 
(the ZaBa) against NLB, referring to the 
old savings of  LB Branch Zagreb savers, 
which were transferred to these two banks 
in a principal amount of  approximately 
EUR 170 million (as per 31. December 
2019). Due to the fact the proceedings 
had been pending for such a long time, 
the penalty interest already exceeds the 

principal amount. As NLB is not liable 
for the old foreign currency savings, based 
on numerous process and content-related 
reasons, NLB has all along objected to these 
claims. Two key reasons NLB is not liable 
for the old foreign currency savings are 
that it was only founded on the basis of  the 
Constitutional Act on 27 July 1994 (at the 
time the savings were deposited with LB 
Branch Zagreb, NLB did not yet exist), and 
NLB did not assume any such obligations. 
Moreover, this is a former Yugoslavia 
succession matter, as the governments of  
the Republic of  Slovenia and the Republic 
of  Croatia agreed in a Memorandum of  
Understanding signed in 2013 whose intent 
was to find a solution to the transferred 
foreign currency savings of  Ljubljanska 
banka in Croatia (LB) on the basis of  the 
Agreement on Succession Issues. The 
Memorandum also said that the Republic 
of  Croatia would ensure the stay of  all 
the proceedings commenced by the PBZ 
and the ZaBa in relation to the transferred 
foreign currency savings until the issue was 
finally resolved.

Despite the agreement in the 
Memorandum of  Understanding to stay all 
of  the proceedings commenced, the Court 

Date of the ruling

Plaintiff

Principal amount

Costs of the 
proceedings

Measures taken by NLB

247

of  Appeal, the County Court of  Zagreb, 
ruled in six claims (as explained bellow in 
detail) in favour of  the plaintiff. In three of  
those cases, NLB filed a constitutional suit 
after extraordinary legal measure of  NLB 
with the Supreme Court of  the Republic 
of  Croatia was not successful and in three 
NLB filed an extraordinary legal measure 
with the Supreme Court of  the Republic of  
Croatia.

Contrary to the decisions of  the court 
described above in another case, a claim 
filed by the PBZ was refused and the 
judgment became final in favour of  NLB. 
The extraordinary legal measure with the 
Supreme Court of  the Republic of  Croatia, 
filed by the plaintiff, was dismissed by the 
Supreme Court on 16 June 2015. 

In the other cases, with respect to which 
court procedures described above are 
pending, final court decisions have not yet 
been issued.

The table below summarises the amounts 
according to final court decisions (not 
including penalty interest).

May 2015

PBZ

254.76 EUR

15,781.25 HRK

April 2018

PBZ

222,426.39 EUR

253,283.37 HRK

September 2017

ZaBa

492,430.53 EUR

748,583.75 HRK

November 2017

December 2018

PBZ

PBZ

220,115.98 EUR

688,268.12 HRK

375,938.42 EUR

679,926.08 HRK

March 2019

PBZ

9,185,141.76 USD

3,198,760.00 HRK

Constitutional suit against the final judgement, as NLB found the court 
decision contrary to the legislation in force and constitutional principles and 
as well contrary to the Memorandum concluded between the Republic of 
Slovenia and the Republic of Croatia. Constitutional Court of the Republic of 
Croatia rejected the constitutional appeal of NLB d.d. on 21 May 2018.

Constitutional suit against the court decisions (including the decision of 
the Supreme Court of the Republic of Croatia in the revision proceeding), 
as NLB found the court decision contrary to the legislation in force and 
constitutional principles and  as well contrary to the Memorandum concluded 
between the Republic of Slovenia and the Republic of Croatia.

Constitutional suit against the court decisions (including the decision of 
the Supreme Court of the Republic of Croatia in the revision proceeding), 
as NLB found the court decision contrary to the legislation in force and 
constitutional principles and  as well contrary to the Memorandum concluded 
between the Republic of Slovenia and the Republic of Croatia.

NLB challenged the judgments with the extraordinary legal measure 
(revision) on the Supreme Count of the Republic of Croatia and later, if 
necessary, will challenge the judgments with all other available remedies 
of the obligations of the old foreign currency savings in accordance 
with Slovenian Constitutional Law are not the liabilities of NLB.

NLB challenged the judgment with the extraordinary legal measure 
(revision) on the Supreme Count of the Republic of Croatia and later, if 
necessary, will challenge the judgment with all other available remedies 
of the obligations of the old foreign currency savings in accordance 
with Slovenian Constitutional Law are not the liabilities of NLB.

NLB Group Annual Report 2019248

The NLB Shareholders’ Meeting provided 
the Management Board of  NLB with 
instructions how to act in the event of  
existing or potential new final decisions 
by Croatian courts against LB and NLB 
regarding the transferred foreign currency 
deposits, especially not to voluntarily 
settle the adjudicated amounts, and also 
gave some additional instructions on the 
usage of  legal remedies and regarding the 
management of  the property from that 
perspective.

On 19 July 2018, the National Assembly 
of  the Republic of  Slovenia passed the 
Act for Value Protection of  Republic of  
Slovenia’s Capital Investment in Nova 
Ljubljanska banka d.d., Ljubljana (Zakon 
za zaščito vrednosti kapitalske naložbe 
Republike Slovenije v Novi Ljubljanski 
banki d.d., Ljubljana, hereinafter: ‘the 
ZVKNNLB’) which entered into force on 
14 August 2018. In accordance with the 
ZVKNNLB the Succession Fund of  the 
Republic of  Slovenia (Sklad Republike 
Slovenije za nasledstvo, javni sklad, 
hereinafter: ‘the Fund’), shall compensate 
NLB for the sums recovered from NLB by 
enforcement of  final judgements delivered 

by Croatian courts with regard to the 
transferred foreign currency deposits, 
that is the principle amount, accrued 
interest, expenses of  court, attorney’s 
expenses and other expenses of  the plaintiff 
and expenses related to enforcement 
with the accrued interest, and shall not 
compensate NLB for its own costs or for 
the difference between the book value of  
its assets sold in enforcement proceedings 
and the price obtained for such assets in 
enforcement proceedings. There shall be 
no compensation for any voluntarily made 
payments by NLB. In accordance with the 
ZVKNNLB and pursuant to the agreement 
between NLB and the Fund, as envisaged 
by the ZVKNNLB (which was concluded 
on 14 August 2018), NLB has to contest the 
claims made against it in court proceedings 
in relation to transferred foreign currency 
deposits, and use against court decisions 
that are disadvantageous for NLB, all 
reasonable legal remedies and to continue 
to actively challenge the judicial decisions 
of  the courts of  the Republic of  Croatia 
in relation to transferred foreign currency 
deposits on the basis of  which enforcement 
took place, leading, on the basis of  
ZVKNNLB, to the compensation of  the 

b) Movements in provisions for guarantees and commitments 

sums recovered from NLB by enforcement. 
In the above-mentioned case from May 
2015, the Succession Fund of  the Republic 
of  Slovenia has already compensated the 
sums recovered from NLB by enforcement.

All procedures relating to the receivables 
of  PBZ and ZaBa, as well as NLB’s view 
on this matter were also discussed with the 
ECB as the supervisor of  both Croatian 
banks.

Provisions for legal risks for claims filed by 
PBZ and ZaBa are not formed, since NLB 
believes that based on the factual and legal 
evaluation there are greater prospects for 
the court proceedings to end in favour of  
NLB than the opposite.

Regardless of  the negative judgement, in 
the financial statements NLB Group did 
not recognise the negative impact due to 
protection provided by the ZVKNNLB. For 
final judgements, NLB Group recognised 
the liabilities and related assets which 
currently amount to approximately EUR 
22 million. They are included within other 
financial assets (note 5.6.d) and other 
financial liabilities (note 5.15.d).

in EUR thousands

Effects of 
translation 
of foreign 
operations to 
presentation 
currency

Balance as at 
1 Jan 2019

Transfer

Increases/ 
(Decreases)  

Changes in 
models/risk 
parameters

Foreign 
exchange 
and other 
movements

Balance as at      
31 Dec 2019

NLB Group

12-month expected credit losses

Guarantees and commitments

Lifetime ECL not credit-impaired

Guarantees and commitments

Lifetime ECL credit-impaired

Guarantees and commitments

26,774

Of which: Purchased credit-
impaired financial assets

Guarantees and commitments

688

9,044

3,264

8

1

3

-

2,318

2,596

(1,058)

(1,721)

655

(597)

(2,114)

245

(12)

1

-

12,909

2,444

14

24,068

-

1,296

-

-

1,984

NLB Group Annual Report 2019 Effects of 
translation 
of foreign 
operations to 
presentation 
currency

Balance as at 
1 Jan 2018

Transfer

Increases/ 
(Decreases)  

Changes in 
models/risk 
parameters

Foreign 
exchange 
and other 
movements

Balance as at      
31 Dec 2018

NLB Group

12-month expected credit losses

249

in EUR thousands

Guarantees and commitments

6,928

(12)

2,424

Lifetime ECL not credit-impaired

Guarantees and commitments

Lifetime ECL credit-impaired

Guarantees and commitments

Of which: Purchased credit-
impaired financial assets

4,833

30,504

Guarantees and commitments

-

(8)

(6)

-

169

337

(470)

(110)

(1,779)

(645)

(2,869)

(213)

-

688

-

5

(9)

3

-

9,044

3,264

26,774

688

NLB

12-month expected credit losses

Balance as at 
1 Jan 2019

Transfer

Increases/ 
(Decreases)  

in EUR thousands

Changes in 
models/risk 
parameters

Foreign 
exchange 
and other 
movements

Balance as at      
31 Dec 2019

Guarantees and commitments

4,071

513

2,223

(663)

Lifetime ECL not credit-impaired

Guarantees and commitments

Lifetime ECL credit-impaired

Guarantees and commitments

Of which: Purchased credit-impaired financial assets

821

(261)

28

24,624

(252)

(2,013)

Guarantees and commitments

688

-

1,296

65

(8)

-

1

-

14

-

6,145

653

22,365

1,984

NLB

12-month expected credit losses

Balance as at 
1 Jan 2018

Transfer

Increases/ 
(Decreases)  

in EUR thousands

Changes in 
models/risk 
parameters

Foreign 
exchange 
and other 
movements

Balance as at      
31 Dec 2018

Guarantees and commitments

2,946

273

1,040

(189)

Lifetime ECL not credit-impaired

Guarantees and commitments

Lifetime ECL credit-impaired

Guarantees and commitments

Of which: Purchased credit-impaired financial assets

450

10

328

27,276

(283)

(2,365)

Guarantees and commitments

-

-

688

33

(4)

-

1

-

-

-

4,071

821

24,624

688

NLB Group Annual Report 2019250

c) Movements in employee benefit provisions

Post-employment benefits

Balance as at 1 January

Effects of translation of foreign operations to presentation currency

Additional provisions (note 4.10.)

Provisions released (note 4.10.)

Interest expenses (note 4.1.)

Utilised during year (payments)

Actuarial gains and losses

Balance as at 31 December

Other employee benefits

Balance as at 1 January

Effects of translation of foreign operations to presentation currency

Transfer to other liabilities

Additional provisions (note 4.10.)

Provisions released (note 4.10.)

Interest expenses (note 4.1.)

Utilised during year

Balance as at 31 December

Other employee benefits include NLB 
Group’s obligations for jubilee long-service 
benefits.

d) Movements in restructuring provisions

Balance as at 1 January

Effects of translation of foreign operations to presentation currency

Additional provisions (note 4.12.)

Provisions released (note 4.12.)

Utilised during year

Balance as at 31 December

NLB Group

NLB

in EUR thousands

2019

13,157

2

1,155

(708)

147

(210)

1,777

15,320

2018

14,144

(3)

928

(585)

172

(333)

(1,166)

13,157

2019

11,588

-

724

(670)

85

(85)

1,523

13,165

2018

12,338

-

599

(530)

108

(43)

(884)

11,588

NLB Group

NLB

in EUR thousands

2019

2,247

2

-

329

(35)

37

(196)

2,384

2018

6,296

(3)

(3,613)

243

(447)

49

(278)

2,247

2019

1,570

-

-

164

-

11

(167)

1,578

2018

4,374

-

(2,312)

91

(385)

18

(216)

1,570

NLB Group

NLB

in EUR thousands

2019

12,363

-

5,523

(45)

(3,341)

14,500

2018

15,284

1

3

(24)

(2,901)

12,363

2019

11,942

-

5,500

-

(3,260)

14,182

2018

14,687

-

-

-

(2,745)

11,942

NLB Group Annual Report 2019 NLB Group has adopted a business strategy 
and initiated key strategic initiatives, 
aiming among others towards a leaner 

organisation, optimisation of  processes, 
implementation of  a new IT strategy with 
a focus on digitalisation and simplification, 

and adjustment of  the organisational 
structure. These initiatives will result in 
fewer employees in the coming years. 

251

e) Movements in provisions for legal risks

Balance as at 1 January

Effects of translation of foreign operations to presentation currency

Additional provisions (note 4.12.)

Provisions released (note 4.12.) 

Utilised during year

Exchange differences

Balance as at 31 December

f) Movements in other provisions

Balance as at 1 January

Additional provisions (note 4.12.)

Provisions released (note 4.12.) 

Utilised during year

Balance as at 31 December

NLB Group

NLB

in EUR thousands

2019

13,076

24

5,837

(141)

(2,168)

(1)

16,627

2018

15,786

8

4,529

(2,996)

(4,250)

(1)

13,076

2019

2,180

-

251

(60)

(160)

-

2,211

2018

4,958

-

293

(2,551)

(520)

-

2,180

NLB Group

NLB

in EUR thousands

2019

209

66

(105)

(8)

162

2018

214

-

-

(5)

209

2019

198

-

(105)

(8)

85

2018

203

-

-

(5)

198

NLB Group Annual Report 2019252

5.17. Deferred income tax

a) Analysis by type of deferred income taxes

NLB Group

NLB

in EUR thousands

31 Dec 2019

31 Dec 2018

31 Dec 2019

31 Dec 2018

Deferred income tax assets

Valuation of financial instruments and capital investments

36,286

25,834

36,244

25,747

Impairment provisions

Employee benefit provisions

Depreciation and valuation of non-financial assets

910

4,109

1,087

905

3,671

1,627

784

3,196

154

697

2,915

157

Total deferred income tax assets

42,392

32,037

40,378

29,516

11,159

1,296

3,270

15,725

29,500

(2,833)

NLB Group

2019

8,041

8,305

100

293

(657)

(1,714)

(1,859)

145

7,205

1,179

3,305

11,689

22,847

(2,499)

2018

920

248

282

(180)

570

2,226

2,394

(168)

10,131

201

477

10,809

29,569

-

NLB

2019

8,556

8,305

87

136

28

(1,221)

(1,366)

145

6,606

232

444

7,282

22,234

-

2018

(160)

147

33

(349)

9

2,076

2,244

(168)

Deferred income tax liabilities

Valuation of financial instruments

Depreciation and valuation of non-financial assets

Impairment provisions

Total deferred income tax liabilities

Net deferred income tax assets

Net deferred income tax liabilities

Included in the income statement for the current year

- valuation of financial instruments and capital investments

- impairment provisions

- employee benefit provisions

- depreciation and valuation of non-financial assets

Included in other comprehensive income for the current year

- valuation and impairment of financial assets measured at 
fair value through other comprehensive income

- actuarial assumptions and experience

As at 31 December 2019, NLB recognised 
EUR 40,378 thousand in deferred tax 
assets (31 December 2018: EUR 29,516 
thousand). Unrecognised deferred tax assets 
amount to EUR 235,693 thousand (31 
December 2018: EUR 262,081 thousand), 
of  which EUR 180,335 thousand (31 
December 2018: EUR 189,491 thousand) 
relates to unrecognised deferred tax 
assets from tax loss, and EUR 55,358 
thousand (31 December 2018: EUR 72,590 
thousand) to unrecognised deferred tax 
assets from impairments of  non-strategic 
capital investments.

NLB Group Annual Report 2019 b) Movements in deferred income taxes

Deferred income tax assets

NLB Group

Balance as at 1 January 2018

Effects of translation of foreign operations 
to presentation currency

(Charged)/credited to profit and loss

(Charged)/credited to other comprehensive income

Balance as at 31 December 2018

Effects of translation of foreign operations 
to presentation currency

(Charged)/credited to profit and loss

(Charged)/credited to other comprehensive income

Balance as at 31 December 2019

Employee benefit 
provisions

Valuation of financial 
instruments and 
capital investments

Depreciation and 
valuation of non-

financial assets Impairment provisions

4,018

1

(180)

(168)

3,671

-

293

145

4,109

25,267

-

38

529

25,834

-

8,190

2,262

36,286

976

-

651

-

1,627

2

(542)

-

1,087

890

1

14

-

905

-

5

-

910

NLB

Balance as at 1 January 2018

(Charged)/credited to profit and loss

(Charged)/credited to other comprehensive income

Balance as at 31 December 2018

(Charged)/credited to profit and loss

(Charged)/credited to other comprehensive income

Balance as at 31 December 2019

Employee benefit 
provisions

Valuation of financial 
instruments and 
capital investments

Depreciation and 
valuation of non-

financial assets Impairment provisions

3,432

(349)

(168)

2,915

136

145

3,196

25,229

38

480

25,747

8,190

2,307

36,244

162

(5)

-

157

(3)

-

154

664

33

-

697

87

-

784

253

in EUR thousands

Total

31,151

2

523

361

32,037

2

7,946

2,407

42,392

in EUR thousands

Total

29,487

(283)

312

29,516

8,410

2,452

40,378

NLB Group Annual Report 2019254

Deferred income tax liabilities

NLB Group

Balance as at 1 January 2018

Effects of translation of foreign operations to presentation currency

Charged/(credited) to profit and loss

Charged/(credited) to other comprehensive income

Balance as at 31 December 2018

Effects of translation of foreign operations to presentation currency

Charged/(credited) to profit and loss

Charged/(credited)to other comprehensive income

Impairment 
provisions

Valuation of financial 
instruments and 
capital investments

Depreciation and 
valuation of non-
financial assets

3,543

(11)

(268)

41

3,305

6

(95)

54

9,323

(2)

(210)

(1,906)

7,205

2

(115)

4,067

1,097

1

81

-

1,179

2

115

-

Balance as at 31 December 2019

3,270

11,159

1,296

NLB

Balance as at 1 January 2018

Charged/(credited) to profit and loss

Charged/(credited) to other comprehensive income

Balance as at 31 December 2018

Charged/(credited) to profit and loss

Charged/(credited) to other comprehensive income

Balance as at 31 December 2019

Impairment 
provisions

Valuation of financial 
instruments and 
capital investments

Depreciation and 
valuation of non-
financial assets

416

-

28

444

-

33

477

8,507

(109)

(1,792)

6,606

(115)

3,640

10,131

246

(14)

-

232

(31)

-

201

in EUR thousands

Total

13,963

(12)

(397)

(1,865)

11,689

10

(95)

4,121

15,725

in EUR thousands

Total

9,169

(123)

(1,764)

7,282

(146)

3,673

10,809

NLB Group Annual Report 2019 5.18. Income tax relating to components of other comprehensive income

255

in EUR thousands

2019

Before tax

Tax expense

Net of tax

Before tax

Tax expense

Net of tax

NLB Group

NLB

Actuarial gains and lossess

Financial assets measured at fair value 
through other comprehensive income

Share of associates and joint ventures

Total

2018

Actuarial gains and lossess

Financial assets measured at fair value 
through other comprehensive income

Share of associates and joint ventures

Total

5.19. Other liabilities

Deferred income

Taxes payable

Payments received in advance

Total

(1,777)

13,413

9,673

21,309

145

(1,859)

(1,854)

(3,568)

(1,632)

11,554

7,819

17,741

(1,523)

145

(1,378)

7,190

(1,366)

-

-

5,667

(1,221)

5,824

-

4,446

NLB Group

NLB

in EUR thousands

Before tax

Tax expense

Net of tax

Before tax

Tax expense

Net of tax

1,166

(11,328)

(6,495)

(16,657)

(168)

2,394

1,222

3,448

998

884

(8,934)

(11,321)

(5,273)

-

(168)

2,244

-

716

(9,077)

-

(13,209)

(10,437)

2,076

(8,361)

NLB Group

NLB

in EUR thousands

31 Dec 2019

31 Dec 2018

31 Dec 2019

31 Dec 2018

9,012

4,209

1,991

8,269

4,210

2,361

15,212

14,840

6,142

3,039

53

9,234

5,698

3,185

660

9,543

5.20. Share capital

The share capital of  NLB amounts to EUR 
200,000 thousand and did not change 
during 2019. It comprises of  20,000,000 
no-par-value ordinary registered shares, 
with the corresponding value of  EUR 10.0 
for one share. All issued shares are fully 
paid and there are no un-issued authorised 
shares. As at 31 December 2019, the 
major shareholder of  NLB with significant 
influence is the Republic of  Slovenia, 
owning 25.00% plus one share. As at 31 
December 2018, the major shareholder 
of  NLB with significant influence is the 
Republic of  Slovenia, which owned 
35.00%. 

The book value of  a NLB share on a 
consolidated level as at 31 December 2019 
was EUR 84.3 (31 December 2018: EUR 

80.8), and on solo level was EUR 66.7 (31 
December 2018: EUR 64.8). It is calculated 
as the ratio of  net assets’ book value 
without other equity instruments issued and 
the number of  shares.

Distributable profit as at 31 December 2019 
amounts to EUR 228,040 thousand (31 
December 2018: EUR 194,491 thousand), 
and consists of  NLB net profit for 2019 
in the amount of  EUR 176,149 thousand 
(2018: EUR 165,299 thousand), and 
retained earnings from previous years in 
the amount of  EUR 51,891 thousand. Its 
allocation will be subject to a decision by 
the Bank’s General Assembly. Proposal for 
General Assembly will be prepared by the 
Management and the Supervisory Board, 
considering Group’s risk appetite, target 
capital adequacy at Group level and actual 

prevailing capital position at the time of  the 
proposal. 

The shares give to their holders the 
right to vote at the NLB’s meeting of  
shareholders where, as a rule, each share 
entitles its holder to one vote. Nevertheless, 
a shareholder who acquires shares which, 
together with the shares already held by 
such shareholder or by a third person 
on behalf  of  such shareholder, represent 
more than 25% of  the NLB’s share capital, 
may only exercise its voting rights under 
such shares if  NLB’s Supervisory Board 
approves such acquisition. The Supervisory 
Board’s approval may only be rejected if, 
following such acquisition, such person 
would hold shares representing more than 
25% of  NLB’s issued share capital plus one 
share. The approval shall be considered 

NLB Group Annual Report 2019256

given if  not expressly rejected in 20 days. 
No such approval is necessary in respect 
of  the shares acquired by a person on 
behalf  of  third persons provided that 
such person is not entitled to exercise the 
voting rights arising out of  such shares at 
its own discretion and undertakes to NLB 
that it will not exercise the voting rights 
based on voting instructions unless such 
voting instructions are accompanied with 
a confirmation that the person giving 
such instructions is the beneficial owner 
of  the shares in respect of  which votes are 
to be exercised and does not hold in the 
aggregate, directly or indirectly 25% or 
more NLB shares with voting rights.

The shares also give their holders the 
right to be informed, pre-emptive right to 
subscribe for new shares on a pro rata basis 
in case of  a share capital increase,  the right 
to a pro-rata share of  remaining assets in 
case of  bankruptcy or liquidation or NLB 
and the right to receive dividend. In 2019 

b) Accumulated other comprehensive income

NLB paid dividends for previous year in 
the amount of  7.13 EUR per share (2018: 
13.53 EUR per share), which decreased 
retained earnings for EUR 142,600 
thousand (2018: EUR 270,600 thousand).

As at 31 December 2019 and 31 December 
2018 NLB holds no own shares. In June 
2019, the General Assembly of  NLB 
authorised the Management Board that in 
the period of  36 months from the adoption 
of  the shareholders’ resolution, it can buy 
own shares of  the Bank for the payment of  
variable remuneration to certain employees 
as required by the Banking Act and other 
relevant regulations. When disposing of  
own shares which NLB acquires on the 
basis of  this authorisation, the pre-emptive 
right of  the existing shareholders to acquire 
shares is completely excluded, provided 
that own shares are disposed of  for the 
purpose of  paying variable remuneration 
to employees of  NLB in the form of  NLB 
shares.

5.21. Accumulated other comprehensive 

income and reserves

a) Reserves

The share premium account as at 31 
December 2019 and 31 December 2018 
comprises paid-up premiums in the 
amount of  EUR 822,173 thousand and the 
revaluation of  share capital from previous 
years in the amount of  EUR 49,205 
thousand. 

As at 31 December 2019 and 31 December 
2018 profit reserves in the amount of  EUR 
13,522 thousand relate entirely to legal 
reserves in accordance with the Companies 
Act. 

In 2019, NLB recorded a net profit in the 
amount of  EUR 176,149 thousand which 
is included in the retained earnings as at 31 
December 2019.

Financial assets measured at fair value through other comprehensive income - debt securities

Financial assets measured at fair value through other comprehensive income - equity securities

Actuarial defined benefit pension plans

Foreign currency translation

Hedge of a net investment in a foreign operation

Total

NLB Group

NLB

in EUR thousands

31 Dec 2019

31 Dec 2018

31 Dec 2019

31 Dec 2018

45,040

2,840

(5,086)

27,166

1,536

(3,358)

(17,055)

(18,275)

754

26,493

754

7,823

24,156

288

(4,159)

-

-

18,504

116

(2,781)

-

-

20,285

15,839

NLB Group Annual Report 2019 5.22. Capital adequacy ratios

Paid up capital instruments 

Share premium

Retained earnings

Profit eligible - from current year

Accumulated other comprehensive income

Other reserves

Prudential filters: Value adjustments due to the requirements for prudent valuation

(-) Goodwill

(-) Other intangible assets

257

NLB Group

NLB

in EUR thousands

31 Dec 2019

31 Dec 2018

31 Dec 2019

31 Dec 2018

200,000

871,378

358,648

35,000

14,364

13,522

(2,194)

(3,529)

200,000

871,378

293,026

108,829

3,598

13,522

(1,983)

(3,529)

200,000

871,378

51,891

8,166

20,285

13,522

(1,701)

-

200,000

871,378

29,192

103,335

15,839

13,522

(1,607)

-

(36,013)

(31,439)

(25,980)

(23,391)

COMMON EQUITY TIER 1 CAPITAL (CET1)

1,451,176

1,453,402

1,137,561

1,208,268

Additional Tier 1 capital

TIER 1 CAPITAL

Tier 2 capital

-

-

-

-

1,451,176

1,453,402

1,137,561

1,208,268

44,595

-

44,595

-

Total CAPITAL (OWN FUNDS) 

1,495,771

1,453,402

1,182,156

1,208,268

RWA for credit risk

RWA for market risks

RWA for credit valuation adjustment risk

RWA for operational risk

7,720,232

7,179,678

4,344,829

4,150,987

523,050

663

941,594

541,901

2,563

953,482

274,025

663

605,581

273,476

2,563

596,586

Total RISK EXPOSURE AMOUNT (RWA)

9,185,539

8,677,624

5,225,098

5,023,612

Common Equity Tier 1 Ratio

Tier 1 Ratio

Total Capital Ratio

15.8%

15.8%

16.3%

16.7%

16.7%

16.7%

21.8%

21.8%

22.6%

24.1%

24.1%

24.1%

European banking capital legislation 
– CRD IV, is based on the Basel III 
guidelines. The legislation defines three 
capital ratios reflecting a different quality 
of  capital:

•  Common Equity Tier 1 ratio (ratio 

between common or CET1 capital and 
risk-weighted exposure amount or RWA), 
which must be at least 4.5%;

•  Tier 1 capital ratio (Tier 1 capital to 

RWA), which must be at least 6%; and
•  Total capital ratio (total capital to RWA), 

which must be at least 8%.

In addition to the aforementioned ratios 
which form the Pillar 1 requirement, 
NLB must meet other requirements and 
recommendations that are imposed by the 
supervisory institutions or by the legislation:

•  Pillar 2 Requirement (SREP 

•  Pillar 2 Capital Guidance: capital 

recommendation set by the supervisory 
institution through the SREP process. It 
is bank-specific and is a recommendation, 
and not obligatory. Any non-compliance 
does not affect dividends or other 
distributions from capital; however, it 
might lead to intensified supervision and 
the imposition of  measures to re-establish 
a prudent level of  capital (including 
preparation of  capital restoration plan).

requirement): bank-specific, obligatory 
requirement set by the supervisory 
institution through the SREP process 
(together with the Pillar 1 requirement 
it represents the minimum total SREP 
capital requirement – TSCR);

•  Applicable combined buffer requirement 
(CBR): a system of  capital buffers to 
be added on top of  TSCR – breaching 
of  the CBR is not a breach of  capital 
requirement, but triggers limitations 
in payment of  dividends and other 
distributions from capital. Some of  the 
buffers are prescribed by law for all banks 
and some of  them are bank-specific, set 
by the supervisory institution (CBR and 
TSCR together form the overall capital 
requirement – OCR); 

NLB Group Annual Report 2019258

NLB’s overall capital requirement on the consolidated level

SREP requirement

Pillar 1 (P1R)

Pillar 2 (P2R)

Total SREP Capital Requirement (TSCR)

Combined Buffer requirement (CBR)

Conservation buffer

O-SII buffer

Countercyclical buffer

Overall capital requirement (OCR) = MDA threshold

Pillar 2 Guidance (P2G)

OCR + P2G

CET1

AT1

T2

CET1

CET1

Tier 1

Total Capital

CET1

CET1

CET1

CET1

Tier 1

Total Capital

CET1

CET1

2019

4.5%

1.5%

2.0%

3.25%

7.75%

9.25%

11.25%

2018

4.5%

1.5%

2.0%

3.50%

8.00%

9.50%

11.50%

2.500%

1.875%

1.0%

0.0%

11.250%

12.750%

14.750%

1.0%

12.250%

0.0%

0.0%

9.875%

11.375%

13.375%

1.5%

11.375%

The Overall Capital Requirement (OCR) 
amounted to 14.75% for NLB on the 
consolidated basis, consisting of:

•  3.5% CBR (2.5% Capital conservation 

buffer, 1% O-SII buffer and 0% 
Countercyclical buffer).

and was not reasonably expected to receive 
it in the near future, NLB exercised early 
repayment on 17 January 2020. 

•  11.25% TSCR (8% Pillar 1 Requirement 
and 3.25% Pillar 2 Requirement); and
•  3.5% CBR (2.5% Capital Conservation 

Buffer, 1% O-SII Buffer and 0% 
Countercyclical Buffer).

Pillar 2 Requirement from 1 January 2020 
decreased additionally, by 0.5 p.p. to 2.75%, 
as a result of  enhanced overall corporate 
governance, resulting in overall SREP 
assessment.

The applicable OCR requirement for 2019 
was raised to 14.75%, due to the gradual 
phase-in of  the Capital Conservation Buffer 
as prescribed by the law and introduction 
of  O-SII buffer. On the other hand, Pillar 
2 Requirement decreased by 0.25 p.p. to 
3.25%, as a result of  better overall SREP 
assessment. Moreover, Pillar 2 Guidance 
(P2G) remains at a relatively low level, 1.0% 
of  CET1.

From 1 January 2020, NLB is required to 
maintain the OCR on the level of  14.25% 
on a consolidated basis, consisting of:

•  10.75% TSCR (8% Pillar 1 Requirement 
and 2.75% Pillar 2 Requirement); and

To strengthen and optimise the capital 
structure, NLB issued 10NC5 subordinated 
Tier 2 notes in the aggregate nominal 
amount of  EUR 45 million on 6 May 2019 
and instrument has been included in the 
capital since 30 June 2019. In addition to 
that, on 19 November 2019, NLB issued 
10NC5 subordinated Tier 2 notes in the 
aggregate nominal amount of  EUR 120 
million, which are not included in NLB 
Group’s capital as at 31 December 2019, 
permission for their inclusion was obtained 
on 4 March 2020.

On 17 September 2019, NLB entered into 
a loan agreement to raise EUR 45 million 
of  subordinated Tier 2 debt. As NLB had 
not obtained ECB approval to count the 
loan towards its capital by end of  2019 

The capital of  NLB and the NLB Group 
at the end of  year 2019 remains strong in 
accordance with risk appetite orientations, 
at a level which covers all the current and 
announced regulatory capital requirements, 
including capital buffers and other currently 
known requirements, as well as the P2G. 

As of  31 December 2019, NLB Group 
capital ratios on a consolidated basis stand 
at:

•  15.8% CET1 ratio,
•  15.8% Tier 1 ratio,
•  16.3% Total Capital ratio. 

NLB Group’s capital adequacy in terms of  
CET1, representing the capital of  highest 
quality, was within the stated risk appetite 
limit and above the EU average (14.6% for 
Q3 2019) as published by the European 
Banking Authority (EBA). 

In the scope of  regulatory risks, which 
include credit risk, operational risk, 

NLB Group Annual Report 2019 259

maintain capital on an ongoing basis, as 
well the adequate distribution of  internal 
capital for covering the nature and level of  
the risks to which NLB Group is or might 
be exposed. In addition, the NLB Group 
gives strong emphasis on its integration 
into the overall risk management system 
in order to assure proactive support for 
informed decision-making.

Under an economic perspective NLB 
Group manages its capital adequacy by 
ensuring that all its risks are adequately 
covered by internal capital. A normative 
perspective is a multiyear forward looking 
assessment of  NLB Group which shows 
its ability to fulfill all of  its capital-related 
regulatory and supervisory requirements 
and risk appetite of  NLB Group. Within 
these capital constraints, the NLB Group 
defines its management buffers in the 
Risk appetite above the regulatory and 
supervisory requirement and internal 
capital needs that allow it to sustainably 
follow its business strategy. A normative 
perspective includes several stress scenarios 
which are integrated into NLB Group’s 
annual business plan review and budgeting 
process.

and market risk, NLB Group uses the 
standardised approach for credit and 
market risks, while the calculation of  
capital requirement for operational risks 
is made according to the basic indicator 
approach. The same approaches are used 
for calculating the capital requirements for 
NLB on a standalone basis, except for the 
calculation of  the capital requirement for 
operational risks where the standardised 
approach is used.

As at 31 December 2019, the Total Capital 
Ratio for the NLB Group stood at 16.3% 
(or 0.5 p.p. lower than at the end of  2018), 
and for NLB at 22.6% (or 1.4 p.p. lower 
than at the end of  2018). The Tier 1 ratio 
and CET1 ratio (15.8% or 0.9 p.p. lower 
than at the end of  2018) differs from the 
Total Capital Ratio due to new Tier 2 notes 
issued in May. The lower capital adequacy 
compared to the end of  2018 derives from 
higher RWA YoY (EUR 507.9 million for 
the NLB Group). In June 2019, NLB paid 
out dividends in the total amount of  EUR 
142.6 million, which represents EUR 7.13 
gross per share. Total Capital increased by 
EUR 42.4 million, mainly due to new Tier 
2 notes (EUR 44.6 million).

The RWA for credit risk in 2019 increased 
by EUR 540.6 million, mainly due to 
increase of  exposure in the Corporate 
and Retail segment due to loan growth. 
The decrease in RWA for market risks and 
CVA (Credit value adjustments) (EUR 
-20.8 million) is mainly the result of  more 
closed positions in domestic currencies of  
non-euro subsidiary banks. The decrease 
in the RWA for operating risks (EUR -11.9 
million) arises from the lower three-year 
average of  relevant income, as defined in 
Article 316 of  CRR, which represents the 
basis for the calculation.

The most important goal of  internal capital 
adequacy assessment process (ICAAP) in 
NLB Group, set up in accordance with 
ECB Guidelines, is ensuring adequate 
capital and sustainability on ongoing basis. 
The purpose of  this process is to have in 
place sound, effective, and comprehensive 
strategies and processes to assess and 

NLB Group Annual Report 2019260

5.23. Off-balance sheet liabilities

a) Contractual amounts of off-balance sheet financial instruments 

NLB Group

NLB

in EUR thousands

31 Dec 2019

31 Dec 2018

31 Dec 2019

31 Dec 2018

Short-term guarantees

- financial

- non-financial

Long-term guarantees

- financial

- non-financial

210,469

111,526

98,943

705,989

272,071

433,918

204,513

116,547

87,966

604,793

241,231

363,562

58,920

53,541

502,012

171,989

330,023

Commitments to extend credit

1,346,012

1,207,642

1,072,458

112,461

122,273

66,184

56,089

451,053

161,606

289,447

945,856

5,302

5,200

22,871

8,742

18,155

10,415

6,243

14,106

2,294,083

2,045,518

1,707,280

1,529,684

(39,421)

(39,082)

(29,163)

(29,516)

2,254,662

2,006,436

1,678,117

1,500,168

Letters of credit

Other

Provisions (note 5.16.b)

Total

Fee income from all issued non-financial 
guarantees amounted to EUR 4,801 
thousand (2018: EUR 5,096 thousand) in 
NLB Group, and to EUR 4,375 thousand 
(2018: EUR 4,267 thousand) in NLB. 

Besides the instruments presented in the 
table above, NLB Group and NLB enter 
also into contracts related to guarantee 
lines. When the contract is signed, bank 
and a client agree on all conditions for 
issuing guarantees. Nevertheless, NLB 

Group can discontinue issuing guarantees 
if  the client’s conditions worsen. As at 31 
December 2019 unused guarantee lines 
at the NLB Group level amount to EUR 
307,199 thousand, and at the NLB level 
EUR 247,485 thousand. 

b) Analysis of derivative financial instruments by notional amounts

Swaps

  - currency swaps

  - interest rate swaps

Options

  - interest rate options

  - securities options

Forward contracts

  - currency forward

Total

NLB Group

NLB

in EUR thousands

31 Dec 2019

31 Dec 2018

31 Dec 2019

31 Dec 2018

Short-term

Long-term

Short-term

Long-term

Short-term

Long-term

Short-term

Long-term

42,736

1,706,073

42,121

1,790,411

52,299

1,706,073

35,723

1,790,411

42,736

69,328

42,121

65,834

52,299

69,328

35,723

65,834

-

1,636,745

-

1,724,577

-

1,636,745

-

1,724,577

12,864

28,875

11,954

30,750

12,864

28,875

11,954

30,750

-

28,875

-

30,750

-

28,875

-

30,750

12,864

-

11,954

-

12,864

-

11,954

108,640

28,298

65,979

8,953

107,936

28,298

65,590

108,640

28,298

65,979

8,953

107,936

28,298

65,590

-

8,953

8,953

164,240

1,763,246

120,054

1,830,114

173,099

1,763,246

113,267

1,830,114

1,927,486

1,950,168

1,936,345

1,943,381

The notional amounts of  derivative 
financial instruments that qualify for 
hedge accounting at NLB Group and NLB 
amount to EUR 561,500 thousand (31 

December 2018: EUR 493,677 thousand) 
(note 5.5.b). Derivatives that qualify for 
hedge accounting are used to hedge interest 
rate risk.

The fair values of  derivative financial 
instruments are disclosed in notes 5.2., and 
5.5. 

NLB Group Annual Report 2019  
c) Capital commitments

Capital commitments for purchase of:

 - property and equipment

 - intangible assets

Total

261

NLB Group

NLB

in EUR thousands

31 Dec 2019

31 Dec 2018

31 Dec 2019

31 Dec 2018

7,286

2,122

9,408

2,476

1,839

4,315

7,201

2,084

9,285

2,476

1,787

4,263

5.24. Funds managed on behalf of third 

parties

Funds managed on behalf  of  third parties 
are accounted separately from NLB 

Group’s funds. Income and expenses arising 
with respect to these funds are charged to 
the respective fund, and no liability falls 
on NLB Group in connection with these 

transactions. NLB Group charges fees for 
its services.

Funds managed on behalf of third parties

Fiduciary activities

Settlement and other services

Total

NLB Group

NLB

in EUR thousands

31 Dec 2019

31 Dec 2018

31 Dec 2019

31 Dec 2018

24,495,725

24,879,612

23,259,665

24,062,542

1,012,492

1,251,416

980,964

1,220,641

25,508,217

26,131,028

24,240,629

25,283,183

NLB Group Annual Report 2019262

Fiduciary activities

Assets

NLB Group

NLB

in EUR thousands

31 Dec 2019

31 Dec 2018

31 Dec 2019

31 Dec 2018

Clearing or transaction account claims for client assets

24,431,766

24,815,258

23,202,008

24,003,252

- from financial instruments

24,431,355

24,808,718

23,201,641

23,997,062

   - receipt, processing, and execution of orders

9,574,811

8,945,528

8,930,064

8,643,063

   - management of financial instruments portfolio

522,263

437,066

-

-

   - custody services

14,334,281

15,426,124

14,271,577

15,353,999

- to Central Securities Clearing Corporation or bank settlement account for sold financial instrument                                                                                   

 - to other settlement systems and institutions for bought financial instrument (debtors)

Clients' money

 - at settlement account for client assets

- at bank transaction accounts

Liabilities

124

287

63,959

28,250

35,709

608

5,932

64,354

13,788

50,566

80

287

57,657

21,948

35,709

258

5,932

59,290

8,724

50,566

Clearing or transaction liabilities for client assets

24,495,725

24,879,612

23,259,665

24,062,542

- to client from cash and financial instruments

   - receipt, processing, and execution of orders

24,492,746

24,876,258

23,258,161

24,059,499

9,606,633

8,965,387

8,961,886

8,662,922

   - management of financial instruments portfolio

527,134

442,169

-

-

   - custody services

14,358,979

15,468,702

14,296,275

15,396,577

- to Central Securities Clearing Corporation or bank settlement account for bought financial instrument

- to other settlement systems and institutions for bought financial instrument (creditors)

- to bank or settlement bank account for fees and costs, etc.

83

2,514

382

344

2,615

395

83

1,039

382

344

2,304

395

Fee income for funds managed on behalf of third parties 

Fiduciary activities (note 4.3.b)

Settlement and other services

Total

NLB Group

NLB

in EUR thousands

2019

9,267

1,435

2018

9,273

1,570

10,702

10,843

2019

7,775

1,185

8,960

2018

7,951

1,166

9,117

NLB Group Annual Report 2019 6.  Risk management

Risk management in NLB Group is 
implemented in accordance with the set 
strategic guidelines, established internal 
policies and procedures which take into 
account European banking regulations, 
the regulations adopted by the Bank of  
Slovenia, the current EBA guidelines, 
and relevant good banking practices. 
In addition, the Group is constantly 
enhancing and complementing the existing 
approaches, methodologies, and processes 
in all risk management segments with the 
aim to proactively and comprehensively 
support decision-making.

Managing risks and capital efficiently 
is crucial for NLB Group sustained 
long-term profitable operations. Robust 
Risk Management framework is 
comprehensively integrated into decision-
making, steering, and mitigation processes 
within the Group. NLB Group gives 
high importance to the risk culture and 
awareness of  all relevant risks within the 
entire Group.

NLB Group’s Risk management 
framework supports business decision-
making on strategic and operating 
levels, comprehensive steering, proactive 
risk management and mitigation by 
incorporating:

•  risk appetite statement and risk strategy 

orientations, 

•  yearly review of  strategic business goals, 
budgeting, and capital planning process,

•  internal capital adequacy assessment 

process (ICAAP) and internal liquidity 
adequacy assessment process (ILAAP),

•  recovery plan activities,
•  other internal stress-testing capabilities, 
early warning systems and on-going risk 
analysis,

•  regulatory and internal management 

reporting.

NLB Group uses the ‘three lines of  defence 
framework’ as an important element of  
its internal governance, whereby Risk 
management function acts as a second line 

of  defence. Set governance and different 
risk management tools enable adequate 
oversight of  the Group’s risk profile. 
Moreover, they support business operations 
and enable efficient risk management 
by incorporating escalation procedures 
and different mitigation measures when 
necessary. 

a) Risk management 

strategies and processes 

The key goal of  NLB Group’s Risk 
Management is to proactively manage, 
assess, and monitor risks within the 
Group. Sound and holistic understanding 
of  risk management is embedded into 
the entire organisation, focusing on risk 
identification at a very early stage, efficient 
risk management, and mitigation of  them 
with the aim of  ensuring the prudent use of  
its capital and adequate liquidity structure 
to support the financial resilience of  the 
Group. 

Key risk management guidelines of  NLB 
Group are defined by its Risk Appetite 
and Risk Strategy regarding the Group’s 
business model, based on a forward-looking 
perspective. The Strategy of  NLB Group, 
the Risk Appetite, Risk Strategy, and the 
key internal policies of  NLB Group – which 
are approved by the Management and 
Supervisory Boards – specify the strategic 
goals, risk appetite guidelines, approaches, 
and methodologies for monitoring, 
measuring, and managing all types of  
risk in order to meet internal strategic 
objectives and all external requirements. 
The main strategic risk guidelines are 
comprehensively integrated into decision-
making, including the annual business plan 
review and budgeting process.  

NLB Group plans a prudent risk profile 
and optimal capital usage, representing 
an important element of  its business 
strategy and related mid-term financial 
targets. The management of  credit 
risk, which is the most important risk 
category in NLB Group, concentrates 
on taking moderate risks – a diversified 
credit portfolio, adequate credit portfolio 
quality, the sustainable costs of  risk, and 

263

ensuring an optimal return considering 
the risks assumed. As regards liquidity 
risk, the tolerance is low, while the 
activities are geared towards an adequate 
liquidity position on an ongoing basis. 
The Group limited exposure to credit 
spread risk, arising from the valuation 
risk of  debt securities portfolio servicing 
as liquidity reserves, to the moderate 
level. The fundamental orientation in the 
management of  interest rate risk is to limit 
unexpected negative effects on revenues 
and capital, therefore, a moderate tolerance 
for this risk is stated. When assuming 
operational risk, the Group pursues the 
orientation that such a risk must not 
significantly impact its operations. The 
risk appetite for operational risks is low 
to moderate, with a focus on mitigation 
actions for important risks and key risk 
indicators servicing as an early warning 
system. Concerning market risks, the Group 
follows the orientation that such risks must 
not significantly impact its operations. The 
tolerance for other risk types is low and 
focuses on minimising their possible impacts 
on NLB Group’s entire operations.

Risk management focuses on managing 
and mitigating risks in line with the 
Group’s Risk Appetite and Risk Strategy. 
Within these frameworks, the Group 
monitors a range of  risk metrics, including 
internal capital allocation, in order to 
assure Group’s risk profile is in line with 
its risk appetite. The usage of  risk limits 
and potential deviations from limits and 
target values are regularly reported to 
the respective committees and/or the 
Management Board of  the Bank. The 
banking subsidiaries within NLB Group 
adapted a corresponding approach to 
monitor and manage their target risk 
profiles. Additionally, the Group established 
early warning systems in different risk areas 
with the intention of  strengthening existing 
internal controls and timely response when 
necessary.

NLB Group established a comprehensive 
stress testing framework and other early 
warning systems in different risk areas with 
the intention to strengthen the existing 

NLB Group Annual Report 2019264

internal controls and timely responding 
when necessary. Robust and uniform stress 
testing programme includes all material 
types of  risk and relevant stress scenario 
analysis, according to the vulnerability of  
the Group’s business model. It is integrated 
into Risk appetite, ICAAP, ILAAP, and 
the Recovery Plan to support proactive 
management of  the Group’s risk profile, 
namely the capital and liquidity positions 
on a forward-looking perspective. In 
addition, the Group also performs reverse 
stress tests with the aim to test its maximum 
recovery capacity. Other partial risk 
assessments are covered by the sensitivity 
analysis, based on relevant stressed risk 
parameters, and integrated into the process 
of  setting a risk management limit system.

For the purpose of  an efficient risk 
mitigation process, NLB Group applies 
a single set of  standards to retail and 
corporate loan collateral, representing a 
secondary source of  repayment with the 
aim of  efficient credit risk management 
and optimal capital consumption. The 
Group has a system for monitoring and 
reporting collateral at fair (market) value 
in accordance with the International 
Valuation Standards (IVS). The eligibility 
of  collateral, by types and ratios referring 
to prudent lending criteria, is set within 
internal lending guidelines. Credit 
risk mitigation principles and rules in 
NLB Group are described in more 
relevant details in the section Credit risk 
management. When hedging market 
risks, namely interest rate risk and foreign 
exchange risk, in line with the set risk 
appetite, NLB Group follows the principle 
of  natural hedge or using derivatives in line 
with hedge accounting principles.

b) Risk management structure 

and organisation 

NLB Group’s corporate governance 
framework is based on the principles of  
sound and responsible governance, in 
accordance with the applicable legislation 
of  the Republic of  Slovenia, particularly the 
provisions of  the Companies Act (ZGD-1) 
and the Banking Act (ZBan-2), Regulation 
on Internal Governance Arrangements, 

the Management Body, and the Internal 
Capital Adequacy Assessment Process 
for Banks and Savings Banks, the EBA 
Guidelines on internal governance, the 
EBA Guidelines on the assessment of  the 
suitability of  members of  the management 
body, and key function holders, as well 
as the EBA Guidelines on remuneration 
practices. Several layers of  management 
provide cohesive risk management 
governance in NLB Group.

NLB Group established three lines of  
a defence framework with the aim of  
managing risks effectively. The three 
lines of  defence concept provides a clear 
division of  activities and defines roles 
and responsibilities for risk management 
at different levels within the Group. Risk 
management in the Group acts as a second 
line of  defence, accountable for appropriate 
managing, assessing, monitoring, and 
reporting of  risks in the Bank as the main 
entity in Slovenia, and as the competence 
centre in charge of  six banking members 
and other non-core subsidiaries which are 
in the controlled wind-out. 

Overall, the organisation and delineation 
of  competencies in the NLB Group’s 
risk management structure is designed to 
prevent conflicts of  interest and ensure 
a transparent and documented decision-
making process, subject to an appropriate 
upward and downward flow of  information. 
Risk management in the NLB Group is 
centralised within the Risk management 
business-line, which is a specialised 
business-line encompassing several 
professional areas, for which the Global 
Risk Department, the Corporate and the 
Retail Credit Analysis Department, and 
the Evaluation and Control Department 
are responsible within NLB, and which 
reports to the Assets and Liabilities 
Committee (ALCO) of  the Management 
Board and the Risk Committee of  the 
Supervisory Board. The Risk management 
business line is in charge of  formulating 
and controlling the risk management 
policies of  the NLB Group, setting limits, 
establishing methodologies, overseeing the 
harmonisation of  risk management policies 

within the NLB Group, monitoring the 
NLB Group’s risk exposures, and preparing 
external and internal reports. 

All members of  the NLB Group, which are 
included in the financial statements of  the 
NLB Group, report their exposure to risks 
to the competent organisational units within 
the Risk management business line. These 
organisational units then report all relevant 
risk information to the Assets and Liabilities 
Committee (‘ALCO’) of  the Management 
Board and the Risk Committee of  the 
Supervisory Board, which is where the 
Management Board and the Supervisory 
Board, adopt appropriate measures. 

The credit ratings of  clients that are 
materially important to the NLB Group 
and the issuing of  credit risk opinions are 
centralised via the Credit Committee of  
NLB. The process follows the co-decision 
principle, in which the credit committee 
of  the respective group member first 
approves their decision, following which 
the Credit Committee of  NLB gives their 
opinion. The resolution of  the Credit 
Committee of  NLB is made on the basis 
of  all available documentation, including 
a non-binding rating opinion prepared 
by the underwriting department of  NLB. 
This same principle and process is set also 
for the issuing of  credit exposures for the 
materially important clients of  the NLB 
Group.

Risk monitoring in the NLB Group 
members is centralised within an 
independent and/or separate organisational 
unit. The centralised monitoring of  risks 
aims to establish standardised and systemic 
approaches to risk management, and 
therefore, a comprehensive overview of  the 
Group’s and of  each member’s statement 
of  financial position. In compliance with 
the risk management strategy and policies 
of  the NLB Group, risk monitoring in each 
NLB Group member is separated from its 
management and/or business function in 
order to maintain the objectivity required 
when assessing business decisions. The 
organisational unit for managing risks 
directly reports to the Management Board 

NLB Group Annual Report 2019 and its committees (Credit Committee, 
ALCO and Operational Risk Committee), 
which report to the Supervisory Board 
(Risk Committee of  the Supervisory Board 
or Board of  Directors).

c) Risk measurement and 

reporting systems

As a systemic banking group, NLB Group 
is subject to the Single Supervisory 
Mechanism (SSM), which is supervised by 
the Joint Supervisory Team of  the ECB and 
the Bank of  Slovenia. Each NLB Group 
member complies with the ECB regulation, 
while the NLB Group subsidiaries operating 
outside Slovenia are also compliant with the 
rules set by the local regulators. 

The NLB Group’s measurement systems 
and the risk management principles are 
crucial elements of  the risk management 
policies which, for the purpose of  
consolidated control, are aligned with all 
regulatory requirements of  the Bank of  
Slovenia and the European Central Bank, 
taking into account the provisions of  the 
Directive (CRD), Decision (CRR), and EBA 
guidelines. Regarding capital adequacy, 
the NLB Group applies the standardised 
approach to credit and market risk, and the 
basic approach (a simplified approach with 
less data granularity) to operational risks, 
with the exception of  NLB which applies 
the standardised approach.

NLB Group performs a uniform assessment 
and management of  risks across the entire 
Group, taking into account the specifics 
of  the markets in which individual Group 
members are operating in line with the 
Group’s Risk management standards. 
For the purposes of  measuring exposure 
to credit, market, interest, valuation, 
operational, and non-financial risks, in 
addition to prescribed regulations, NLB 
Group uses internal methodologies and 
approaches that enable more detailed 
monitoring and management of  risks. 
These internal methodologies are aligned 
with the Basel and EBA guidelines, as well 
as best practices in banking methodologies.

As for risk reporting, the NLB Group’s 
internal guidelines reflect, in addition to 
internal requirements, the substance and 
frequency of  reporting required by the 
Bank of  Slovenia and the ECB. In addition, 
each member of  the NLB Group also 
complies with the requirements of  its local 
regulations. Risk reporting is carried out in 
the form of  standardised reports, pursuant 
to risk management policies founded on 
reasonable methodologies for measuring 
and harmonising exposure to risks, 
uniform database structure within Data 
Warehouse (DWH), comprehensive data 
quality assurance and automated report 
preparation, which ensures the quality of  
reports and reduces the possibility of  errors.

d) Data and IT system 

Risk data are calculated and stored in NLB 
Group Data Warehouse (DWH), collected 
from NLB and other group member’s 
DWH. The established process provides 
an integrated information in common 
reference structure where business users can 
access in a consistent and subject-oriented 
format. Data are regularly checked and 
validated. Data used for internal risk 
assessment, management, and reporting are 
the same as data which NLB Group uses for 
regulatory reporting.

e) Main emphasis of risk 

management in 2019

Efficient managing of  risks and capital is 
crucial for NLB Group to sustain long-
term profitable operations. The Group 
further enhanced the robustness of  its 
risk management system in all respective 
risk categories in order to manage them 
proactively, comprehensively, and prudently. 
Risk identification in a very early stage, its 
efficient managing, and the corresponding 
mitigation processes represent essential 
steps in such a system. The business 
and operating environment relevant 
for NLB Group operations is changing 
with trends, such as: changing customer 
behaviour, emerging new technologies and 
competitors, and increasing new regulatory 
requirements. With that in mind, the risk 
management framework is continuously 

265

adapting with the aim to detect and 
manage new potential emerging risks.

The Group gives special focus on the 
inclusion of  risk analysis into the decision-
making process on strategic and operating 
levels, diversification in order to avoid 
a large concentration, optimal usage of  
internal capital, appropriate risk-adjusted 
pricing, regular education/trainings at all 
levels of  management, and the assurance of  
overall compliance with internal policies/
rules and relevant regulations. 

The most important risk in NLB Group, in 
line with strategic orientations, remains the 
credit risk category. NLB Group gives great 
emphasis to the credit portfolio quality, 
where the quality of  new financing of  
corporate and retail clients, and a well-
diversified portfolio structure represent the 
key goals. In the year 2019, NLB Group’s 
credit portfolio quality remained very solid 
and improved further with a stable rating 
structure and portfolio diversification. 
NLB Group experienced healthy lending 
growth and negative cost of  risk, resulting 
from stable macroeconomic environment, 
prudent new financing and the active 
management of  non-performing loans.

The portfolio quality was very stable with 
increasing Stage 1 exposures, representing 
a major part of  credit portfolio, and a 
reduction of  NPL loans, which are below 
the Slovenian average. A high percentage 
of  the Stage 1 loan portfolio is a result of  
cautious lending policy. Respectively, the 
volume of  Stage 2 loans is quite limited, 
their decrease occurred due to positive 
resolving of  these exposures. The Group 
managed to further reduce the volume of  
non-performing exposures, approaching 
the average EU banking level. In addition, 
coverage ratio remains high, enabling 
further NPL reduction without significant 
influence on cost of  risk in the years ahead. 

In the still negative interest rate 
environment, the Group faced growing 
excess liquidity, whereby significant 
attention was put to the structure and 
concentration of  the liquidity reserves by 

NLB Group Annual Report 2019266

incorporating early warning systems, having 
in mind potential adverse negative market 
movements. Excess liquidity and market 
demand for fixed interest rates products 
resulted in moderately increased interest 
rate risk exposure, which stayed within 
risk appetite tolerance toward this risk. 
Moreover, during 2019 the Group’s capital 
and liquidity position remained strong at 
both, the Group and subsidiary bank levels.

In the area of  operational risk NLB Group 
follows the guideline that such risk may 
not considerably influence its operations. 
In 2019, additional efforts were made 
regarding proactive mitigation, prevention, 
and minimisation of  potential damage in 
the future. Key risk indicators, servicing as 
an early warning system for the broader 
field of  operational risks, were additionally 
enhanced. Their upgrade facilitates more 
detailed information for the more effective 
planning of  measures and operational risk 
management, improves the existing internal 
controls and enables reacting on time when 
necessary.

6.1.  Credit risk management

a) Introduction 

In its operations, NLB Group is exposed to 
credit risk, or the risk of  losses due to the 
failure of  a debtor to settle its liabilities to 
NLB Group. For that reason, it proactively 
and comprehensively monitors and assesses 
the aforementioned risk. In that process, 
NLB Group follows the International 
Financial Reporting Standards, regulations 
issued by the European Central Bank or 
Bank of  Slovenia, and the EBA guidelines. 
This area is governed in greater detail by 
the internal methodologies and procedures 
set out in internal acts.

Through regular reviews of  the business 
practices and the credit portfolios of  
NLB entities, NLB ensures that the 
credit risk management of  those entities 
function in accordance with NLB Group’s 
risk management standards to enable 
meaningfully uniform procedures at the 
consolidated level.

NLB Group manages credit risk at two 
levels:

•  At the level of  the individual customer/

group of  customers appropriate 
procedures are followed in various 
phases of  the relationship with a 
customer prior to, during, and after the 
conclusion of  an agreement. Prior to 
concluding an agreement, a customer’s 
performance, financial position, and 
past cooperation with NLB are assessed. 
For the purpose of  objectively assessing 
a client’s operation comprehensively, 
internal scoring models for particular 
client segments have been developed. It 
is also important to secure high-quality 
collateral even though it does not affect a 
customer’s credit rating. This is followed 
by various forms of  monitoring a 
customer, in particular an assessment of  
its ability to generate sufficient cash flows 
for the regular settlement of  its liabilities 
and contractual obligations. In this part 
of  the credit process, regular monitoring 
of  clients within the Early Warning 
System (EWS) is important. In case of  
client default, restructuring or work-out 
is initiated depending on the severity of  
client position. 

•  The quality and trends in the credit 
portfolio, including on-balance and 
off-balance sheet exposures, are actively 
monitored and analysed at the level of  
the overall portfolio of  NLB Group and 
NLB.  

Comprehensive analyses are regularly 
performed to assure monitoring of  the 
portfolio quality through time and to 
identify any breach of  limits or targets. 
Great emphasis is placed on the evolution 
of  portfolio structure in terms of  client 
segmentation, credit rating structure, 
structure by stages (based on IFRS 9) and 
NPL ratios. Furthermore, the coverage 
of  NPL is an important indicator of  
potential future losses that has to be 
closely monitored. 

the quality of  new loans production and 
test the conservativity of  the lending 
standards, which should ensure the 
portfolio quality is maintained within the 
Group Risk Appetite. 

Apart from default risk, the portfolio 
management is also focused on 
monitoring single name and industry 
concentration, migration, and FX 
lending risk. Increasing emphasis is 
also placed on stress tests that forecast 
the effects of  negative macroeconomic 
movements on the portfolio, on the level 
of  impairments and provisions, and on 
capital adequacy. Capital requirements 
for credit risk at NLB Group level within 
the first pillar are calculated according 
to the Standardised approach, while 
within the second pillar an internal 
IRB approach is used to estimate the 
RWA for default, migration, and FX 
lending risk, while credit concentration 
add-on is estimated based on the HHI 
concentration indexes.

NLB and other NLB Group members 
assess the level of  credit risk losses on an 
individual basis for material claims, and 
at the collective level for the rest of  the 
portfolio.

An individual review is performed for 
material Stage 3 financial assets which have 
been rated as non-performing based on the 
information regarding significant financial 
problems encountered by a customer, 
regarding actual breaches of  contractual 
obligations such as arrears in the settlement 
of  liabilities, whether financial assets will 
be restructured for economic or legal 
reasons, and the likelihood that a customer 
will enter into bankruptcy or a financial 
reorganisation. Expected future cash flows 
(from ordinary operations and the possible 
redemption of  collateral) are assessed 
following an individual review. If  their 
discounted value differs from the book 
value of  the financial asset in question, 
impairment must be recognised. 

Apart from analysing the portfolio as a 
whole, vintage analysis is used to monitor 

Collective ECL allowances are made for 
the remainder of  the portfolio, which is 

NLB Group Annual Report 2019  
 
 
267

favourable macroeconomic environment 
resulted in the negative cost of  risk, whose 
evolution during the year was otherwise 
very stable and sustainable in line with 
strategic orientations.

In November 2019, Bank of  Slovenia 
introduced a binding macro-prudential 
measure in retail lending, by determining 
maximum disposable amount of  consumer 
or housing loans in relation to the 
borrower’s income (DSTI) related limitation 
on consumer loan’s maturity, and the 
maximum level of  derogations referring to 
these limitations on a single bank level. By 
introducing this measure, BoS anticipates 
a decrease of  relatively high growth in the 
consumer lending, namely in the long-term 
segment. 

To further enhance existing risk 
management tools, The Group is constantly 
developing a wide range of  advanced 
approaches supported by mathematical and 
statistical models in credit risk assessment in 
line with best banking practises, while at the 
same time enabling faster responsiveness 
towards clients.

Great emphasis is also placed on intensive 
and proactive handling of  problematic 
customers, changes in the credit process 
and early warning system for detecting 
increased credit risk at a very early stage. 
Reduction of  NPLs on the Group level 
remained a strong focus in 2019, the 
reduction exceeded set targets in the budget 
for 2019. As at 31 December 2019 the 
share of  non-performing exposure by EBA 
methodology was 2.7% (reduced from 4.7% 
at the end of  2018). Moreover, the coverage 
ratio remains high at 65.0%, which is well 
above the EU average published by the 
EBA (44.6% in 3Q 2019).

not assessed on an individual basis. Based 
on IFRS9 requirements, financial assets 
measured at amortised cost are attributed 
to the appropriate stage based on the 
estimated increase of  credit risk of  a 
single exposure since initial recognition. 
The stage of  financial assets determines 
whether a 12-month or lifetime ECL must 
be considered. The ECL calculation is 
based on the forward-looking probability of  
default (PD) and loss given default (LGD), 
which are calculated using historic data and 
statistical modelling, as well as predicted 
macroeconomic parameters. For the off-
balance financial assets, the probability of  
the redemption of  guarantees is considered 
when creating collective provisions. 
The models used to estimate future risk 
parameters are validated and back tested on 
a regular basis to make loss estimations as 
realistic as possible.

b) Main emphasis in 2019

In the process of  constantly complementing 
and enhancing credit risk management 
NLB Group focuses on taking moderate 
risks, and at the same time ensuring 
an optimal return considering the risks 
assumed. Preserving high credit portfolio 
quality represents the most important key 
aim, with a focus on the quality of  new 
placements leading to a diversified portfolio 
of  customers.

The Group is actively present on the 
market in the region, financing existing and 
new creditworthy clients. The successful 
deleveraging and new investment projects 
in Slovenia have had a positive influence on 
the approval of  new loans, but nevertheless 
lending growth in the corporate segment 
remained relatively moderate. In the 
retail segment, especially in the consumer 
loan segment, positive trends have been 
recorded throughout the region. The low 
unemployment rate and relatively high 
wage growth reflected in the increased 
household consumption alongside with 
the increasing residential real estate 
prices. In 2019 efforts, arising from the 
improved credit standards, resulted in the 
cumulatively very low new non-performing 
loans (NPL) formation. In addition, the 

NLB Group Annual Report 2019268

c) Maximum exposure to credit risk 

NLB Group

NLB

in EUR thousands

31 Dec 2019

31 Dec 2018

31 Dec 2019

31 Dec 2018

Cash, cash balances at central banks, and other demand deposits at banks

2,101,346

1,588,349

1,292,211

795,102

Financial assets held for trading

Non-trading financial assets mandatorily at fair value through profit or loss

24,038

16,717

63,609

25,809

24,085

20,571

63,611

26,594

Financial assets at fair value through other comprehensive income

2,091,805

1,849,018

1,611,711

1,483,582

Financial assets at amortised cost

Debt securities

Loans to government

Loans to banks

Loans to financial organisations

Loans to individuals

Loans to other customers

Other financial assets

Derivatives - hedge accounting

Total net financial assets

Guarantees

Financial guarantees

Non-financial guarantees

Loan commitments

Other potential liabilities

Total contingent liabilities

1,653,848

1,428,962

1,485,166

1,274,978

271,389

93,403

100,054

352,746

118,696

88,676

182,582

144,352

131,442

267,716

110,297

177,744

3,938,035

3,642,052

2,352,625

2,215,667

3,280,246

3,041,159

1,901,950

1,790,350

97,415

788

75,171

417

67,279

788

42,741

417

13,669,084

12,274,664

9,214,762

8,248,799

916,458

383,597

532,861

809,306

357,778

451,528

614,473

230,909

383,564

1,346,012

1,207,642

1,072,458

31,613

28,570

20,349

573,326

227,790

345,536

945,856

10,502

2,294,083

2,045,518

1,707,280

1,529,684

Total maximum exposure to credit risk

15,963,167

14,320,182

10,922,042

9,778,483

Maximum exposure to credit risk is a 
presentation of  NLB Group’s exposure to 
credit risk separately by individual types of  
financial assets and contingent liabilities. 
Exposures stated in the above table are 
shown for the balance sheet items in their 
net book value as reported in the statement 
of  financial position, and for off-balance 
sheet items in the amount of  their nominal 
value. 

NLB Group Annual Report 2019 d) Collateral from financial assets that are credit-impaired

31 Dec 2019

Financial assets at amortised  cost

Loans to government

Loans to individuals

Loans to other customers

Other financial assets

Total

31 Dec 2018

Financial assets at amortised  cost

Loans to government

Loans to financial organisations

Loans to individuals

Loans to other customers

Other financial assets

Total

269

NLB Group

in EUR thousands

Fully/over collateralised financial assets

Financial assets not or not fully 
covered with collateral

Net value of loans 
and advances

Fair value of 
collateral

Net value of loans 
and advances

Fair value of 
collateral

3,219

26,984

45,571

177

75,951

6,405

88,119

274,472

4,055

373,051

1,273

12,786

26,457

992

41,508

-

9,161

66,348

93

75,602

NLB Group

in EUR thousands

Fully/over collateralised financial assets

Financial assets not or not fully 
covered with collateral

Net value of loans 
and advances

Fair value of 
collateral

Net value of loans 
and advances

Fair value of 
collateral

3,463

-

29,828

93,655

120

127,066

8,261

-

98,207

557,261

12,894

676,623

860

18

11,955

57,088

1,743

71,664

-

-

9,344

119,392

128

128,864

NLB Group Annual Report 2019270

31 Dec 2019

Financial assets at amortised  cost

Loans to government

Loans to individuals

Loans to other customers

Other financial assets

Total

31 Dec 2018

Financial assets at amortised  cost

Loans to government

Loans to financial organisations

Loans to individuals

Loans to other customers

Other financial assets

Total

NLB

in EUR thousands

Fully/over collateralised financial assets

Financial assets not or not fully 
covered with collateral

Net value of loans 
and advances

Fair value of 
collateral

Net value of loans 
and advances

Fair value of 
collateral

3,219

18,101

21,683

9

6,405

42,505

94,608

1,519

43,012

145,037

-

6,948

10,585

352

17,885

-

1,954

22,802

39

24,795

NLB

in EUR thousands

Fully/over collateralised financial assets

Financial assets not or not fully 
covered with collateral

Net value of loans 
and advances

Fair value of 
collateral

Net value of loans 
and advances

Fair value of 
collateral

3,462

-

18,442

59,646

66

81,616

8,170

-

43,043

289,742

1,976

342,931

-

5

6,240

38,196

847

45,288

-

-

2,560

64,966

79

67,605

NLB Group Annual Report 2019 e) Collateral from loans mandatorily at fair value through profit or loss

271

NLB Group

in EUR thousands

Fully/over collateralised financial assets

31 Dec 2019

31 Dec 2018

Net value of loans 
and advances

Fair value of 
collateral

Net value of loans 
and advances

Fair value of 
collateral

Loans mandatorily at fair value through profit or loss

14,961

28,981

23,800

39,465

NLB

in EUR thousands

Fully/over collateralised financial assets

31 Dec 2019

31 Dec 2018

Net value of loans 
and advances

Fair value of 
collateral

Net value of loans 
and advances

Fair value of 
collateral

Loans mandatorily at fair value through profit or loss

20,571

25,085

26,594

38,511

f) Credit protection policy 

The NLB Group applies a single set of  
standards to retail and corporate loan 
collateral, as developed by the NLB Group 
members in accordance with regulatory 
requirements. The master document 
regulating loan collateral in the NLB Group 
is the Loan Collateral Policy in NLB d.d. 
and NLB Group. The Policy has been 
adopted by the Management Board of  NLB 
and by the supervisory bodies of  respective 
members for other members of  the NLB 
Group. The Policy represents the basic 
principles that the NLB Group’s employees 
must take into account when signing, 
evaluating, monitoring, and reporting 
collateral, with the aim of  reducing credit 
risk. 

In line with the policy, the primary source of  
loan repayment is the debtor’s solvency, and 
the accepted collateral is a secondary source 
of  repayment in case the debtor ceases to 
repay the contractual obligations.

The NLB Group primarily accepts 
collateral complying with the Basel II 
requirements with the aim of  improving 
credit risk management and consuming 
capital economically. In accordance with 
Basel II, collateral may consist of  pledged 
deposits, government guarantees, bank 

guarantees, debt securities issued by central 
governments and central banks, bank debt 
securities, and real-estate mortgages (the real 
estate must be, beside other criteria, located 
in the European Economic Area for the 
effect on capital to be recognised).

Loans made to companies and sole 
proprietors may be secured by other 
forms of  collateral, as well (e.g. a lien on 
movable property, a pledge of  an equity 
stake, investment coupons, collateral by 
pledged/assigned receivables, etc.) if  it is 
assessed that the collateral could generate a 
cash flow if  it were needed as a secondary 
source of  payment. If  there is of  a lower 
probability that this type of  collateral would 
generate a cash flow, the NLB Group takes 
a conservative approach and accepts the 
collateral while reporting its value as zero.

g) The processes for valuing collateral

In compliance with relevant regulations, the 
NLB Group has established a system for 
monitoring and reporting collateral at fair 
(market) value. 

agreements. Both, valuation reports and 
sales agreements must not be older than 
one year. In NLB and members of  the NLB 
Group, most reports of  external appraisers 
are controlled. Controls are performed 
by internal appraisers. The subject of  
control is the content, value, scope, and 
format of  the report, its compliance with 
international valuation standards, and the 
estimated value. If  they notice deviations, 
they estimate needed correction of  the 
value of  the external valuation (in %) and 
correct the value of  the external valuation. 
The value adjustment can only be negative 
and can be applied only in a limited range. 
For the purposes of  business decisions 
and the calculation of  the necessary 
impairments and provisions, additional 
deductions (haircuts) are applied to the 
eventual adjusted market value, depending 
on the type of  collateral. These haircuts for 
purpose of  liquidation value are for real 
estate in the range of  30 to 70%, depending 
on the type of  real estate and location, for 
movables they range between 50 and 100%, 
depending on the type of  movable.

The market value of  real estate used as 
collateral is obtained from valuation reports 
of  licensed appraisers. The market value of  
movable property is obtained from valuation 
reports of  licensed appraisers or from sales 

The market value of  financial instruments 
held by the NLB Group is obtained from 
the organised market – such as the stock 
exchange, for listed financial instruments 
or determined in accordance with the 

NLB Group Annual Report 2019272

internal methodology for unlisted financial 
instruments (such collateral is used 
exceptionally and on a small scale in loans 
granted to companies and sole proprietors). 

NLB has compiled a reference list of  
licensed appraisers for real estate. All 
appraisals must be made for the purpose of  
secured lending and in accordance with the 
international valuation standards (IVS, EVS, 
RICS). Appraisals related to retail loans are 
generally ordered only from appraisers with 
whom the NLB has a contract for real-estate 
valuations. For corporate loans, appraisals 
are usually submitted by clients. If  a client 
submits an appraisal that is not made by an 
appraiser included on the NLB’s reference 
list, the NLB’s expert department which 
employs certified appraisers in construction 
with licences granted by the Slovenian 
Ministry of  Justice, and certified real-estate 
value appraisers with licences granted by the 
Slovenian Institute of  Auditors, will verify 
the appraisal. The expert department is also 
responsible for reviewing valuations of  real 
estate serving as collateral for large loans. 

Other NLB Group members obtain 
valuations from in-house appraisers and 
outsourced appraisers, all possessing the 
necessary licences. The NLB Group has 
compiled a reference list of  appraisers for 
valuations of  real estate located outside the 
Republic of  Slovenia. Appraisals must be 
made in accordance with the international 
valuation standards, and for larger 
exposures, real-estate evaluations must 
also be reviewed by an internal licensed 
appraiser with knowledge of  the local 
real-estate market. If  the appraisal does not 
correspond to the international valuation 
standards or if  the value adjustment is 
greater than certain limit, the appraisal is 
rejected as inadequate. 

When assuring collateral, the NLB Group 
follows the internal regulations which define 
the minimum security or pledge ratios. The 
NLB Group strives to obtain collateral with 
a higher value than the underlying exposure 
(depending on the borrower’s rating, loan 
maturity, etc.) with the aim of  reducing 
negative consequences resulting from any 

major swings in market prices of  the assets 
used as collateral. If  real estate, movable 
property, and financial instruments serve 
as collateral, the NLB Group’s lien on such 
assets should be top ranking. Exceptionally, 
where the value of  the mortgaged real estate 
is large enough, the lien can have a different 
priority order.

The NLB Group monitors the value of  
collateral during the loan repayment period 
in accordance with the mandatory periods 
and internal instructions. For example, 
the value of  collateral using mortgaged 
real estate is monitored annually by either 
preparing individual assessments or using 
the internal methodology for preparing an 
own value appraisal of  real estate (which 
applies to Republic of  Slovenia, and 
partly, for the housing segment to Serbia, 
Montenegro and Bosnia and Herzegovina) 
based on public records and indexes of  
real-estate value published by the relevant 
government authorities (the Surveying and 
Mapping Authority in the Republic of  
Slovenia). The value of  pledged movable 
property is monitored once a year (in NLB 
automated, with a straight-line depreciation 
over the period of  the remaining useful life).

h) The main types of collateral 

taken by the Bank

The NLB Group accepts different forms 
of  material and personal security as loan 
collateral.

Material loan collateral gives the right in the 
case of  a debtor (borrower) defaulting on 
their contractual obligations to sell a specific 
property to recover claims, keep specific 
non-cash property or cash, or reduce or 
offset the amount of  exposure against the 
counterparty’s debt to the Bank.

The NLB Group accepts the following 
material types of  loan collateral:

•  Collateral in the form of  business and 
residential real estate: land, buildings 
and individual parts of  buildings in a 
storeyed property intended for living in 
or performing a business activity, such as 
land in the area foreseen for construction, 

apartments, residential buildings, garages 
and holiday homes, business premises, 
industrial buildings, offices, shops, hotels, 
branches and warehouses, forests, parking 
spaces, etc. Objects can be completed 
or under construction. Priority is given 
to property where the pledge right of  
the bank is entered in the first place 
and real estate is already owned by the 
debtor and/or the pledger. For real estate, 
there must be a market, and it must be 
redeemable within a reasonable time. 

•  Collateral in the form of  movable 

property: priority is given to the types of  
movable property, that are highly likely 
to be sold in the event of  execution, and 
the funds received are used to repay the 
collateralised claims (their market value 
must be estimated with considerable 
reliability). Among the appropriate types 
of  movable property, the bank includes 
motor vehicles, agricultural machinery, 
construction machinery, production lines 
and series-produced machines, and some 
custom-made production machines. 
•  Collateral by a pledge of  financial assets 
(bank deposits or cash-like instruments, 
debt securities of  different issuers, 
investment fund units, equity securities, or 
convertible bonds): 

 - Cash receivable collateral; bank 

deposits and savings with bank are 
appropriate in domestic and foreign 
currency;

 - Debt securities: shares and bonds 
which, according to the bank’s 
assessment, are suitable for securing 
investments and are traded on a 
regulated market (marketable securities 
of  higher-quality Slovenian and foreign 
issuers);

 - The pledge of  investment coupons of  

mutual funds managed by management 
companies (a priority company NLB 
Skladi, asset management d.o.o.) and 
are, according to the bank assessment, 
suitable for insurance of  investments.

•  A pledge of  an equity stake: non-

marketable capital shares with a credit 
rating of  at least B are adequate. 

NLB Group Annual Report 2019 •  A pledge or assignment of  receivables 

as collateral: cash receivables must have 
longer maturities than the maturity of  the 
investment and they must not be due and 
not be paid.  

•  Other material forms of  loan collateral 
(e.g. life insurance policies pledged to 
NLB): The Bank accepts products of  
NLB Vita, life insurance company d.d. 
Ljubljana – a pledge of  an investment 
life insurance policy and a life insurance 
policy with a guaranteed return that 
includes saving, in addition to insurance.

Personal loan collateral is a method for 
reducing credit risk whereby a third party 
undertakes to pay the debt in case of  the 
primary debtor (borrower) defaulting. 

NLB Group accepts the following types of  
personal loan collateral: 

•  Joint and several guarantees by 

retail and corporate clients: for the 
collateralisation of  private individuals’ 
loans, employees, or pensioners are 
adequate guarantors. They must not be 
in the process of  personal bankruptcy. 
They are responsible for fulfilling the 
debtor’s obligations for loans with a 
repayment period not exceeding 60 
months. For the collateralisation of  legal 
entities investments, legal entities, private 
individuals or private individuals are 
adequate guarantors; 

•  Bank guarantees; 
•  Government guarantees (e.g. of  the 

Republic of  Slovenia); 

•  Guarantees by national and regional 
development agencies with which the 
Bank has a contract on the acceptance of  
guarantees (e.g. Slovene Enterprise Fund); 

•  Other types of  personal loan collateral.

Loans are very often secured by a 
combination of  collateral types.

The general recommendations on loan 
collateral are specified in the internal 
instructions and include the elements 
specified below. The decision on the 
type of  collateral and the coverage of  
loan by collateral depends on the client’s 

creditworthiness (credit ranking), loan 
maturity, and varies depending on whether 
the loan is granted to retail or a corporate 
client. NLB d.d. has also created, in the 
area of  real-estate loan collateral, an ‘on 
line’ connection with the Surveying and 
Mapping Authority in the Republic of  
Slovenia, which allows direct and immediate 
verification of  the existence of  property.

The NLB Group strives to ensure the best 
possible collateral for long-term loans, in 
particular mortgages where possible. As a 
result, the mortgaging of  real estate is the 
most frequent form of  loan collateral of  
corporate and retail clients. In corporate 
exposures, the next most frequent forms of  
collateral are government and corporate 
guarantees, while in retail loans, it is 
guarantors.

i) Evaluation risk of collateral

Client/counterparty credit risk is the 
key decision parameter when approving 
exposures. Collateral is a secondary source 
of  repayment, and therefore decisions on 
approvals of  exposures should not primarily 
be based on the provided collateral. 
However, collateral is an important comfort 
element in the approval process and, 
depending on the credit rating of  the client, 
a prerequisite. NLB Group has prescribed 
the minimum ratios between the value of  
collateral and the loan amount, depending 
on the type of  collateral and the client 
rating. The ratios are based on experience, 
regulatory guidelines, and are prescribed in 
the Business Rules.

NLB Group pays particular attention 
to closely monitoring the fair value of  
collateral, and to receiving regular and 
independent revaluations by applying 
the International Valuation Standards. 
Through a detailed examination of  all 
collateral received, NLB has ensured that 
only collateral, from which payment can 
be realistically expected if  it is liquidated, is 
considered. 

NLB Group has the largest concentration 
of  collaterals arising from mortgages on 
real estate, which is a relatively reliable and 

273

quality type of  collateral; however, among 
others due to the falling real estate market 
prices in recent history, the Bank closely 
monitors the real-estate collateral values 
and, where required, establishes higher 
amounts of  impairments and provisions 
for non-performing loans secured by real 
estate, based on estimated discounts of  the 
real-estate value, which are expected to be 
achieved in a sale (expected payment from 
collateral). Priority is given to property 
where the pledge right of  the bank is 
entered in the first place and real estate is 
already owned by the debtor and/or the 
pledger. For real estate, there must be a 
market, and it must be redeemable within a 
reasonable time. 

Collateral consisting of  securities entails 
market risk, specifically the risk of  changes 
in the prices of  securities on capital markets. 
To limit such risks and restrict the possibility 
of  the value of  instruments received as 
collateral falling below approved limits, the 
Rules determine minimum pledge ratios for 
securing loans based on pledged securities 
and equity shares in NLB. Deviations from 
the Rules are subject to the prior approval 
of  the respective decision bodies of  the 
Bank. The ratio between the loan amount 
and the securities’ value is determined 
regarding the securities’ liquidity, maturity, 
correlation with changes in market indexes, 
i.e., by considering the key features reflecting 
the level of  volatility of  market prices, and 
the ability to sell the securities at the market 
price. 

Collateral consisting of  the sureties of  
corporate clients, sureties of  private 
individuals, and bank guarantees entail the 
credit risk of  the provider of  the collateral. 
NLB Group includes the amount of  the 
guarantees received in the exposure of  the 
guarantor, and guarantees are only taken 
into account as collateral if  the guarantor 
has sufficient overall creditworthiness. 

The Collateral Manual regulates which 
forms of  collateral are acceptable, and 
which preconditions a type of  collateral 
needs to fulfil to be able to be considered.

NLB Group Annual Report 2019274

j) Credit quality analysis for financial assets and contingent liabilities

NLB Group

NLB

in EUR thousands

31 Dec 2019

Debt securities at amortised cost

A

B

C

D and E

Loss allowance

Carrying amount

Loans and advances to banks at amortised cost

A

B

C

D and E

Loss allowance

Carrying amount

Loans and advances to customers at amortised cost

A

B

C

D and E

Loss allowance

Carrying amount

Other financial assets at amortised cost

A

B

C

D and E

Loss allowance

Carrying amount

Debt instruments at fair value through 
other comprehensive income

A

B

C

D and E

Loss allowance

Contingent liabilities

A

B

C

D and E

Loss allowance

Carrying amount

12-month 
expected 
credit 
losses

Lifetime 
ECL not 
credit 
- impaired

Lifetime 
ECL credit-
impaired 

Purchased 
credit-
impaired 
financial 
assets

12-month 
expected 
credit 
losses

Lifetime 
ECL not 
credit 
- impaired

Lifetime 
ECL credit-
impaired 

Total

Purchased 
credit-
impaired 
financial 
assets

1,316,405

340,583

-

-

(3,140)

1,653,848

68,270

24,728

500

-

(95)

93,403

-

-

-

-

-

-

-

-

-

-

-

-

4,887,014

47,299

2,180,375

132,989

24,935

290,729

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

- 1,316,405 1,316,405

-

-

-

-

340,583

170,378

-

-

-

-

(3,140)

(1,617)

- 1,653,848 1,485,166

-

-

-

-

-

-

68,270

144,392

24,728

101

500

-

(95)

-

-

(141)

93,403

144,352

-

-

-

-

-

-

-

-

-

-

- 4,934,313 3,173,430

10,940

- 2,313,364 1,155,231

38,324

-

315,664

21,888

140,162

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Total

1,316,405

170,378

-

-

(1,617)

1,485,166

144,392

101

-

-

(141)

144,352

3,184,370

1,193,555

162,050

-

-

344,050

4,777

348,827

-

-

143,605

3,784

147,389

(56,728)

(33,179)

(230,650)

(1,887)

(322,444)

(20,724)

(11,188)

(84,997)

(1,856)

(118,765)

7,035,596

437,838

113,400

2,890 7,589,724 4,329,825

178,238

58,608

1,928

4,568,599

71,271

24,439

192

-

(177)

95,725

1,631,116

460,427

-

-

33

49

466

-

-

-

-

5,855

(27)

521

-

262

-

-

(4,699)

1,156

-

-

-

-

(4,757)

(42)

(798)

982,227

3,442

1,108,696

43,620

17,348

65,554

-

-

-

-

-

-

16

(3)

13

71,304

59,971

24,488

6,720

658

5,871

(4,906)

179

-

(55)

6

18

88

-

-

-

2,129

(9)

(1,774)

97,415

66,815

103

355

-

-

-

-

-

- 1,631,116 1,504,437

460,689

107,274

-

-

-

-

(5,597)

(1,714)

-

-

-

-

-

985,669

782,113

806

- 1,152,316

781,518

20,201

-

82,902

11,580

41,422

-

-

-

-

(798)

-

-

-

-

-

-

9

(3)

6

-

-

-

-

-

-

-

-

59,977

6,738

267

2,138

(1,841)

67,279

1,504,437

107,274

-

-

(2,512)

782,919

801,719

53,002

-

-

66,252

6,944

73,196

-

-

62,696

6,944

69,640

(12,909)

(2,444)

(22,084)

(1,984)

(39,421)

(6,145)

(653)

(20,381)

(1,984)

(29,163)

2,095,362

110,172

44,168

4,960 2,254,662 1,569,066

61,776

42,315

4,960

1,678,117

NLB Group Annual Report 2019 275

in EUR thousands

NLB Group

NLB

12-month 
expected 
credit 
losses

Lifetime 
ECL not 
credit 
- impaired

Lifetime 
ECL credit-
impaired 

Purchased 
credit-
impaired 
financial 
assets

12-month 
expected 
credit 
losses

Lifetime 
ECL not 
credit 
- impaired

Lifetime 
ECL credit-
impaired 

Total

Purchased 
credit-
impaired 
financial 
assets

1,144,444

287,416

-

-

(2,898)

1,428,962

95,110

23,212

500

-

(126)

118,696

-

-

-

-

-

-

-

-

-

-

-

-

4,621,756

66,636

1,747,074

174,010

57,990

337,289

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

- 1,144,444 1,144,444

-

-

-

-

287,416

131,857

-

-

-

-

(2,898)

(1,323)

- 1,428,962 1,274,978

-

-

-

-

-

-

95,110

108,931

23,212

1,443

500

-

-

-

(126)

(77)

118,696

110,297

-

-

-

-

-

-

-

-

-

-

-

-

- 4,688,392 3,095,962

9,340

- 1,921,084

987,771

52,167

-

395,279

63,011

146,684

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Total

1,144,444

131,857

-

-

(1,323)

1,274,978

108,931

1,443

-

-

(77)

110,297

3,105,302

1,039,938

209,695

-

-

567,236

6,209

573,445

-

-

293,852

5,249

299,101

(41,452)

(35,537)

(374,394)

(2,184)

(453,567)

(16,789)

(12,660)

(170,965)

(2,145)

(202,559)

6,385,368

542,398

192,842

4,025 7,124,633 4,129,955

195,531

122,887

3,104

4,451,477

46,518

25,959

181

-

(182)

72,476

1,501,073

347,707

-

-

(3,597)

87

254

549

-

-

-

-

9,793

(58)

832

-

-

238

-

(75)

(7,955)

1,838

-

-

-

-

(798)

-

-

-

-

-

-

26

(1)

25

46,605

34,797

26,213

6,692

730

9,819

(8,196)

156

-

(27)

4

161

51

-

(6)

-

-

-

2,765

(1,854)

75,171

41,618

210

911

- 1,501,073 1,429,332

347,707

54,250

238

-

-

-

(4,470)

(1,541)

-

-

-

-

-

994,318

793,590

932

870,583

539,091

59,892

111,076

9,119

62,477

-

-

-

-

-

-

-

-

-

-

-

(798)

-

-

-

-

-

-

3

(1)

2

-

-

-

-

-

-

-

-

34,801

6,853

207

2,768

(1,888)

42,741

1,429,332

54,250

-

-

(2,339)

794,522

598,983

71,596

983,559

10,759

784,251

86,332

16,435

94,641

-

-

66,283

3,258

69,541

-

-

61,325

3,258

64,583

(9,044)

(3,264)

(26,086)

(688)

(39,082)

(4,071)

(821)

(23,936)

(688)

(29,516)

1,775,201

188,468

40,197

2,570 2,006,436 1,337,729

122,480

37,389

2,570

1,500,168

31 Dec 2018

Debt securities at amortised cost

A

B

C

D and E

Loss allowance

Carrying amount

Loans and advances to banks at amortised cost

A

B

C

D and E

Loss allowance

Carrying amount

Loans and advances to customers at amortised cost

A

B

C

D and E

Loss allowance

Carrying amount

Other financial assets at amortised cost

A

B

C

D and E

Loss allowance

Carrying amount

Debt instruments at fair value through 
other comprehensive income

A

B

C

D and E

Loss allowance

Contingent liabilities

A

B

C

D and E

Loss allowance

Carrying amount

NLB Group Annual Report 2019a performing status) or workout and legal 
support (with the goal of  minimising losses 
due to default).

A standard corporate rating methodology, 
with the prescribed set of  parameters 
(qualitative and quantitative) applies to 
all the NLB Group bank entities. Groups 
of  connected clients are treated as 
materially important for the NLB Group 
whenever exposure exceeds EUR 7 million. 
Materially important clients are submitted 
to the NLB Credit Committee.

NLB regularly reviews the business 
practices and credit portfolios of  NLB 
Group entities to make sure they are 
operating in accordance with the minimum 
risk management standards of  NLB Group. 
This ensures appropriate standard processes 
for managing and reporting credit risks at 
the consolidated level.

276

The NLB Group’s client credit rating 
classification is based on an internally 
developed methodology, drawing from 
internal statistical analyses, good banking 
practices, as well as Bank of  Slovenia 
regulations, and ECB and EBA guidelines 
and requirements. The aligned rating 
methodology is used across the entire NLB 
Group. It includes a uniform credit grade 
scale of  12 rating classes, out of  which 
nine represent performing clients and three 
non-performing clients. 

The Rating Group A (AAA to A rating 
classes) includes the best clients with a low 
degree of  default probability, characterised 
by high coverage of  financial liabilities 
with free cash flow. The Rating Group 
A is considered as investment grade 
classification.

The Rating Group B (BBB to B rating 
classes) includes clients with a low credit 
risk, starting one notch lower than ‘A’ rating 
group clients. These clients show stable 
performance, acceptable financial ratios, 
and qualitative elements, and have sufficient 
cash flow to settle their obligations, but 
may be more sensitive to changes in the 
industry or the economy. The Rating 
Group B classification is an investment 
grade for BBB, and an ‘invest with care’ for 
BB and B. 

The Rating Group C (CCC to C rating 
classes) includes clients who are exposed to 
a higher and above-average level of  credit 
risk. CCC rated clients are financed by the 
bank only in the case when such support 
brings more positive effects for the bank; 
however, the Rating Group C is overall 
considered as a substantial risk. The Bank 
reasonably restricts cooperation with such 
clients and decreases its exposure to them.

The Rating Groups D (D and DF rating 
classes) and E represent non-performing 
clients that are treated as defaulted. D, DF, 
and E rating classified clients are ordinarily 
transferred to the specialised units for 
restructuring (which performs business 
and financial restructuring with a goal of  
minimising losses and restoring the client to 

NLB Group Annual Report 2019 NLB Group

All forborne exposures

Impairment, provisions 
and value adjustments

Non - performing

Gross carrying 
amount

Performing

Impaired

Defaulted

Performing 
forborne 
exposures

Non-performing 
forborne 
exposures

277

in EUR thousands

Collateral 
and financial 
guarantees 
received on 
forborne 
exposures

278,449

65,090

213,359

213,359

(4,940)

(139,455)

130,954

5,945

1,959

237,588

32,957

278,449

2,414

-

24

53,970

11,096

65,090

1,520

5,945

1,935

5,945

1,935

-

-

(2,725)

(1,935)

3,219

24

183,618

183,618

(4,464)

(128,327)

104,518

21,861

21,861

(476)

(6,468)

23,193

213,359

213,359

(4,940)

(139,455)

130,954

894

894

(7)

(835)

1,309

k) Forborne loans

31 Dec 2019

Loans and advances (including at 
amortised cost and fair value)

Governments

Other financial organisations

Non-financial organisations

Households

Debt instruments other than HFT

Loan commitments given

Total exposures with forbearance measures

280,863

66,610

214,253

214,253

(4,947)

(140,290)

132,263

NLB Group

All forborne exposures

Impairment, provisions 
and value adjustments

Non - performing

Gross carrying 
amount

Performing

Impaired

Defaulted

Performing 
forborne 
exposures

Non-performing 
forborne 
exposures

in EUR thousands

Collateral 
and financial 
guarantees 
received on 
forborne 
exposures

405,761

73,018

332,743

332,743

(5,174)

(203,851)

128,942

7,264

1,971

360,203

36,323

405,761

5,233

-

36

59,192

13,790

73,018

1,173

7,264

1,935

7,264

1,935

-

(1)

(3,802)

(1,935)

3,462

-

301,011

301,011

(4,694)

(190,200)

111,554

22,533

22,533

(479)

(7,914)

13,926

332,743

332,743

(5,174)

(203,851)

128,942

4,061

4,061

(10)

(1,055)

2,438

31 Dec 2018

Loans and advances (including at 
amortised cost and fair value)

Governments

Other financial organisations

Non-financial organisations

Households

Debt instruments other than HFT

Loan commitments given

Total exposures with forbearance measures

410,994

74,191

336,804

336,804

(5,184)

(204,906)

131,380

NLB Group Annual Report 2019278

31 Dec 2019

Loans and advances (including at 
amortised cost and fair value)

Governments

Other financial organisations

NLB

All forborne exposures

Impairment, provisions 
and value adjustments

Non - performing

Gross carrying 
amount

Performing

Impaired

Defaulted

Performing 
forborne 
exposures

Non-performing 
forborne 
exposures

in EUR thousands

Collateral 
and financial 
guarantees 
received on 
forborne 
exposures

168,852

45,830

123,022

123,022

(2,910)

(69,783)

92,366

5,627

1,959

-

24

5,627

1,935

5,627

1,935

-

-

(2,407)

(1,935)

3,219

24

71,389

17,734

92,366

1,283

93,649

in EUR thousands

Collateral 
and financial 
guarantees 
received on 
forborne 
exposures

Non-financial organisations

137,872

37,670

100,202

100,202

(2,610)

(62,157)

Households

23,394

8,136

15,258

15,258

(300)

(3,284)

Debt instruments other than HFT

168,852

45,830

123,022

123,022

(2,910)

(69,783)

Loan commitments given

2,389

1,495

894

894

(7)

(835)

Total exposures with forbearance measures

171,241

47,325

123,916

123,916

(2,917)

(70,618)

NLB

All forborne exposures

Impairment, provisions 
and value adjustments

Non - performing

Gross carrying 
amount

Performing

Impaired

Defaulted

Performing 
forborne 
exposures

Non-performing 
forborne 
exposures

272,395

54,691

217,704

217,704

(3,794)

(115,793)

100,986

5,870

1,971

239,301

25,253

272,395

5,216

-

36

43,733

10,922

54,691

1,156

5,870

1,935

5,870

1,935

-

(1)

(2,408)

(1,935)

195,568

195,568

(3,430)

(108,016)

14,331

14,331

(363)

(3,434)

3,462

-

87,148

10,376

217,704

217,704

(3,794)

(115,793)

100,986

4,060

4,060

(8)

(1,055)

2,438

31 Dec 2018

Loans and advances (including at 
amortised cost and fair value)

Governments

Other financial organisations

Non-financial organisations

Households

Debt instruments other than HFT

Loan commitments given

Total exposures with forbearance measures

277,611

55,847

221,764

221,764

(3,802)

(116,848)

103,424

NLB Group Annual Report 2019 279

NLB Group

in EUR thousands

Up to 3 months

 3 to 6 months 

6 to 12 months

Over 12 months

5,745

3,759

9,504

4,527

1,309

5,836

3,819

1,286

5,105

14,911

5,081

19,992

NLB

8,166

1,967

10,133

11,042

3,096

14,138

42,420

70,114

112,534

37,364

126,178

163,542

in EUR thousands

Up to 3 months

 3 to 6 months 

6 to 12 months

Over 12 months

3,298

3,129

6,427

2,264

1,070

3,334

309

967

1,276

12,821

4,670

17,491

5,083

722

5,805

7,329

2,741

10,070

34,230

48,421

82,651

28,483

98,353

126,836

Forborne exposures of debt instruments by periods of forbearance 

31 Dec 2019

Performing exposures

Non-performing exposures

Total exposures with forbearance measures

31 Dec 2018

Performing exposures

Non-performing exposures

Total exposures with forbearance measures

31 Dec 2019

Performing exposures

Non-performing exposures

Total exposures with forbearance measures

31 Dec 2018

Performing exposures

Non-performing exposures

Total exposures with forbearance measures

The main forbearance measurements 
used by NLB Group and NLB are: 
deferral of  payment, reduction of  interest 
rates, acquisition of  collateral for partial 
repayment of  claims, and others, either as 
a single forbearance measurement or as a 
combination of  those.

NLB Group Annual Report 2019280

l) Repossessed assets

NLB Group and NLB received the 
following assets by taking possession of  
collateral held as security and held them at 
the reporting date:

Nature of assets

Net value

Net value

NLB Group

NLB

in EUR thousands

31 Dec 2019

31 Dec 2018

31 Dec 2019

31 Dec 2018

Equity securities mandatorily measured at fair value through profit or loss (note 5.3.a)

Equity securities measured at fair value through OCI (note 5.4.b)

Investment property (note 5.9.)

Property and equipment (note 5.8.)

Investments in subsidiaries and associates

Real estates (note 5.13.)

Other assets (note 5.13.)

Total

m) Analysis of loans and advances by industry sectors

-

3,289

32,465

1,440

-

50,467

855

88,516

624

3,185

38,747

1,418

-

59,540

633

-

-

3,464

7

2,442

5,292

-

624

-

6,464

7

2,444

5,815

-

104,147

11,205

15,354

NLB Group

Industry sector

Banks

Finance

Electricity, gas, and water

Construction industry

Heavy industry

Education

Agriculture, forestry, and fishing

Public sector

Individuals

Mining

Entrepreneurs

Services

Trade industry

Health care and social security

Other financial assets

Total

31 Dec 2019

31 Dec 2018

in EUR thousands

Gross loans

Impairment 
provisions

Net loans

(%)

Gross loans

Impairment 
provisions

Net loans

93,498

(95)

93,403

93,479

(2,763)

90,716

178,504

(4,352)

174,152

236,394

(29,669)

206,725

1.20

1.16

2.23

2.65

118,822

(126)

118,696

72,219

(3,012)

69,207

139,953

(4,232)

135,721

253,536

(61,675)

191,861

(%)

1.62

0.94

1.85

2.61

857,269

(42,368)

814,901

10.45

851,033

(60,441)

790,592

10.77

10,762

61,261

(559)

(6,770)

10,203

54,491

184,435

(4,533)

179,902

0.13

0.70

2.31

12,593

55,129

(447)

(7,439)

12,146

47,690

248,448

(5,144)

243,304

0.17

0.65

3.31

4,013,488

(75,453)

3,938,035

50.52

3,726,531

(84,479)

3,642,052

49.60

18,441

(1,596)

16,845

151,217

(3,609)

147,608

599,180

(55,871)

543,309

752,835

(75,264)

677,571

24,604

102,321

(1,538)

(4,906)

23,066

97,415

0.22

1.89

6.97

9.33

8.69

0.30

1.25

17,171

(4,103)

13,068

143,636

(3,944)

139,692

599,224

(69,137)

530,087

703,935

(25,090)

678,845

752,807

(122,910)

629,897

25,785

83,367

(1,514)

(8,196)

24,271

75,171

0.18

1.90

7.22

9.25

8.58

0.33

1.02

8,122,948

(327,445)

7,795,503

100.00

7,804,189

(461,889)

7,342,300

100.00

Transport and communications

745,260

(18,099)

727,161

NLB Group Annual Report 2019 281

in EUR thousands

NLB

Industry sector

Banks

Finance

Electricity, gas, and water

Construction industry

Heavy industry

Education

Agriculture, forestry, and fishing

Public sector

Individuals

Mining

Entrepreneurs

Services

31 Dec 2019

31 Dec 2018

Gross loans

Impairment 
provisions

Net loans

(%)

Gross loans

Impairment 
provisions

Net loans

144,493

(141)

144,352

125,521

(3,441)

122,080

138,587

(2,497)

136,090

67,427

(11,545)

55,882

3.01

2.54

2.83

1.16

110,374

(77)

110,297

162,765

(4,645)

158,120

100,813

(2,665)

97,225

(38,375)

98,148

58,850

(%)

2.38

3.41

2.12

1.27

557,861

(13,994)

543,867

11.33

561,905

(15,306)

546,599

11.80

6,078

14,714

92,924

(56)

(809)

(1,689)

6,022

13,905

91,235

0.13

0.29

1.90

7,314

14,373

(38)

(268)

7,276

14,105

151,818

(1,534)

150,284

0.16

0.30

3.25

2,376,791

(24,166)

2,352,625

49.00

2,241,624

(25,957)

2,215,667

47.84

6,495

(47)

6,448

49,732

(1,604)

48,128

398,059

(29,139)

368,920

0.13

1.00

7.68

9,645

(657)

8,988

51,173

(1,451)

49,722

404,209

(43,929)

360,280

0.19

1.07

7.78

Transport and communications

645,791

(3,822)

641,969

13.37

616,781

(10,986)

605,795

13.08

Trade industry

217,068

(24,849)

192,219

10,887

69,120

(1,107)

(1,841)

9,780

67,279

4.00

0.20

1.40

249,004

(55,673)

193,331

11,981

44,629

(1,075)

(1,888)

10,906

42,741

4.17

0.24

0.92

4,921,548

(120,747)

4,800,801

100.00

4,835,633

(204,524)

4,631,109

100.00

Health care and social security

Other financial assets

Total

n) Analysis of net loans and advances by geographical sectors

Country

Slovenia

Other European Union members

Other countries

Total

NLB Group

NLB

in EUR thousands

31 Dec 2019

31 Dec 2018

31 Dec 2019

31 Dec 2018

4,405,416

4,302,730

4,401,362

4,297,956

180,385

168,657

3,209,702

2,870,913

100,261

299,178

100,769

232,384

7,795,503

7,342,300

4,800,801

4,631,109

NLB Group Annual Report 2019282

o) Analysis of debt securities and derivative financial instruments by geographical sectors

in EUR thousands

31 Dec 2019

NLB Group

NLB

Financial assets 
measured at 
amortised cost

Financial 
assets held 
for trading

Financial assets 
measured 
at fair value 
through OCI

Non-trading 
financial assets 
mandatorily 
at FV through 
profit or loss

Derivative 
financial 
instruments

Financial assets 
measured at 
amortised cost

Financial 
assets held 
for trading

Financial assets 
measured 
at fair value 
through OCI

Derivative 
financial 
instruments

417,611

1,041

535,160

-

13,278

417,611

1,041

457,671

13,278

1,103,666

1,391

6,416

976,304

Country 

Slovenia

Other members of 
European Union

    - Italy

    - Ireland

    - France

    - Belgium

    - Netherlands

    - Austria

    - Germany

    - Finland

    - Sweden

    - Denmark

    - Luxembourg

    - Great Britain

    - Slovakia

    - Spain

    - Portugal

    - Poland

    - Czech Republic

    - Hungary

    - Romania

    - Bulgaria

    - Lithuania

    - Latvia

    - Other 

United States of America

Other countries

    - North Macedonia

    - Serbia

    - Bosnia and Herzegovina

    - Montenegro

    - Kosovo

    - Iceland

    - Norway

    - Other

Total

976,304

8,720

40,754

164,488

124,649

50,642

79,096

120,107

41,312

8,091

-

78,891

1,193

21,721

63,600

44,704

13,873

1,024

27,252

18,161

35,880

9,082

13,534

9,530

46,724

213,209

141,909

-

-

26,773

-

5,070

6,304

33,153

40

-

10

10

-

-

-

10

-

-

-

-

-

-

10

-

-

-

-

-

-

-

-

-

3,244

-

-

-

-

-

-

-

-

-

15,463

56,834

234,174

62,276

99,586

34,066

91,484

80,712

42,029

18,288

48,042

79,053

42,630

51,105

22,863

43,741

19,180

1,841

5,239

3,301

24,654

12,123

14,982

36,442

109

-

-

-

-

-

302

625

-

-

355

-

-

-

-

-

-

-

-

-

-

-

-

-

416,537

365

99,914

84,118

87,464

24,852

70,140

-

17,706

32,343

-

-

-

-

-

-

-

365

1,756

-

-

622

16

3

-

8,720

40,754

164,488

124,649

50,642

79,096

426

120,107

-

-

-

-

4,941

-

-

-

-

-

-

-

-

-

-

408

-

807

-

-

-

-

807

-

-

-

41,312

8,091

-

78,891

1,193

21,721

63,600

44,704

13,873

1,024

27,252

18,161

35,880

9,082

13,534

9,530

46,724

44,527

-

-

-

-

-

5,070

6,304

33,153

40

-

10

10

-

-

-

10

-

-

-

-

-

-

10

-

-

-

-

-

-

-

-

3,244

-

-

-

-

-

-

-

-

-

1,074,241

6,416

15,463

51,425

223,049

57,515

99,586

34,066

88,479

79,645

42,029

18,288

48,042

79,053

42,630

47,047

22,863

43,741

19,180

1,841

5,239

3,301

24,654

12,123

14,982

16,678

63,121

-

9,801

-

3,271

-

-

17,706

32,343

-

-

622

16

3

-

426

-

-

-

-

4,941

-

-

-

-

-

-

-

-

-

-

408

-

854

2

45

-

-

807

-

-

-

1,653,848

4,325

2,091,805

20,501

1,485,166

4,325

1,611,711

20,548

Other members of  the European Union 
included in the item ‘Other’ are Greece, 
Cyprus, and Croatia. 

Other members of  the ‘Other countries’ in 
the item ‘Other’ are Canada, Australia, and 
Russia.

NLB Group Annual Report 2019 31 Dec 2018

NLB Group

NLB

283

in EUR thousands

Financial assets 
measured at 
amortised cost

Financial 
assets held 
for trading

Financial assets 
measured 
at fair value 
through OCI

Non-trading 
financial assets 
mandatorily 
at FV through 
profit or loss

Derivative 
financial 
instruments

Financial assets 
measured at 
amortised cost

Financial 
assets held 
for trading

Financial assets 
measured 
at fair value 
through OCI

Derivative 
financial 
instruments

452,212

36,808

513,229

-

10,797

452,212

36,808

460,838

10,797

748,529

10,121

984,904

1,271

4,203

748,529

10,121

974,281

4,203

Country 

Slovenia

Other members of 
European Union

    - Italy

    - Ireland

    - France

    - Belgium

    - Netherlands

    - Austria

    - Germany

    - Finland

    - Sweden

    - Denmark

    - Luxembourg

    - Great Britain

    - Slovakia

    - Spain

    - Portugal

    - Poland

    - Czech Republic

    - Hungary

    - Romania

    - Bulgaria

    - Lithuania

    - Latvia

    - Other 

United States of America

Other countries

    - North Macedonia

    - Serbia

    - Bosnia and Herzegovina

    - Montenegro

    - Switzerland

    - Kosovo

    - Iceland

    - Norway

    - Other

Total

22,807

16,049

132,083

75,679

33,769

76,278

81,050

36,312

3,005

-

91,963

1,122

11,019

49,593

27,357

6,388

1,023

25,706

23,730

12,770

2,022

13,603

5,201

43,419

184,802

127,473

-

-

26,511

-

-

5,130

992

24,696

-

-

-

23,566

50,744

127,192

4,028

61,166

-

114,376

3,088

3,005

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

34,086

111,820

80,679

36,700

36,241

29,619

106,763

43,043

19,261

3,667

46,617

19,717

3,607

-

3,316

20,750

11,974

-

1,768

15,730

520

-

103

-

-

-

-

648

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

335,155

738

69,169

60,063

80,902

24,929

-

-

-

-

-

360

62,543

-

16,555

20,994

-

-

-

378

2,009

-

-

90

337

77

-

167

-

-

-

-

3,257

-

-

-

-

-

-

-

-

-

-

275

-

329

-

-

-

-

-

329

-

-

-

22,807

16,049

132,083

75,679

33,769

76,278

81,050

36,312

3,005

-

91,963

1,122

11,019

49,593

27,357

6,388

1,023

25,706

23,730

12,770

2,022

13,603

5,201

43,419

30,818

-

-

-

-

-

-

5,130

992

24,696

-

-

-

23,566

48,356

123,040

4,028

58,135

-

114,376

34,086

111,820

79,627

36,700

36,241

29,619

-

-

90

337

77

-

167

-

-

-

-

106,763

3,257

43,043

19,261

3,667

46,617

19,717

3,607

-

3,316

20,750

11,974

-

7,003

41,460

1,065

1,791

-

1,055

-

-

-

16,555

20,994

-

-

-

-

-

-

-

-

-

-

275

-

331

-

2

-

-

-

329

-

-

-

3,088

3,005

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

1,768

-

-

-

-

-

-

-

-

-

-

1,428,962

48,697

1,849,018

15,329

1,274,978

48,697

1,483,582

15,331

Other members of  the European Union 
included in the item ‘Other’ are Cyprus 
and Croatia. 

Other members of  the ‘Other countries’ in 
the item ‘Other’ are Canada, Australia, and 
Russia.

NLB Group Annual Report 2019284

p) Internal rating of derivatives counterparties 

A

B

C

Total

NLB Group

NLB

31 Dec 2019

31 Dec 2018

31 Dec 2019

31 Dec 2018

in %

74.14

16.34

9.52

100.00

70.92

19.17

9.91

100.00

in %

74.27

16.26

9.47

100.00

70.92

19.17

9.91

100.00

All derivatives in the banking book are 
entered into with counterparties with an 
external investment-grade rating. 

When derivatives are entered into on 
behalf  of  NLB Group’s customers, such 
customers usually do not have an external 
rating, but all such transactions are covered 

through back-to-back transactions involving 
third parties with an external investment-
grade rating. 

r) Debt securities in NLB’s and NLB Group’s portfolio that represent subordinated liabilities for the issuer

31 Dec 2019

Internal rating

Financial assets measured at amortised cost

 - debt securities

 - loans and advances to banks

 - loans and advances to customers

Total

31 Dec 2018

Internal rating

Financial assets measured at amortised cost

 - debt securities

 - loans and advances to banks

 - loans and advances to customers

Total

NLB Group

B

-

-

-

-

NLB Group

B

-

-

-

-

A

523

-

-

523

A

523

-

-

523

C

Total

A

-

-

-

-

523

523

-

-

67,167

-

523

67,690

C

Total

A

-

-

-

-

523

523

-

-

24,024

-

523

24,547

in EUR thousands

C

-

-

5,915

5,915

Total

523

67,167

5,915

73,605

in EUR thousands

C

-

-

5,833

5,833

Total

523

24,024

5,833

30,380

NLB

B

-

-

-

-

NLB

B

-

-

-

-

NLB Group Annual Report 2019 s) Presentation of net financial instruments by measurement category

NLB Group

Financial assets 
held for trading

Non-trading 
financial assets 
mandatorily at 
FV through P&L

Financial assets 
measured at FV 
through OCI

Financial assets 
measured at 

amortised cost Financial leases

Derivatives 
for hedge 
accounting

31 Dec 2019

Cash and obligatory reserves with central banks, 
and other demand deposits at banks

Securities

  - Bonds

  - Shares

  - Commercial bills

  - Treasury bills

  - Investment funds

Derivatives

Loans and receivables

  - Loans to government

  - Loans to banks

  - Loans to financial organisations

  - Loans to individuals

  - Loans to other customers

Other financial assets

Total financial assets

31 Dec 2018

Cash and obligatory reserves with central banks, 
and other demand deposits at banks

Securities

  - Bonds

  - Shares

  - Commercial bills

  - Treasury bills

  - Investment funds

Derivatives

Loans and receivables

  - Loans to government

  - Loans to banks

  - Loans to financial organisations

  - Loans to individuals

  - Loans to other customers

Other financial assets

Total financial assets

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

4,325

4,325

-

-

-

-

19,713

-

-

-

-

-

-

-

-

-

2,101,346

10,398

2,141,428

1,653,848

1,756

1,913,623

1,617,272

3,167

-

-

5,475

-

14,961

-

-

-

-

14,961

-

49,623

66,020

112,162

-

-

-

-

-

-

-

-

-

-

28,013

8,563

-

-

7,638,615

44,512

267,796

3,593

93,403

100,010

3,914,839

3,262,567

97,415

-

44

23,196

17,679

-

-

-

-

1,588,349

48,697

18,659

-

-

30,038

8,589

1,898,079

1,428,962

2,009

1,648,863

1,414,007

2,513

49,061

100,757

-

-

99,398

14,955

-

-

-

-

-

4,067

14.912

-

-

-

-

-

-

-

-

23,800

-

-

-

-

23,800

-

-

-

-

-

-

-

-

-

-

7,162,822

80,507

345,838

118,696

88,611

3,601,829

3,007,848

75,171

6,908

-

65

40,223

33,311

-

24,038

25,359

2,141,428

11,491,224

44,512

788

13,727,349

NLB Group

in EUR thousands

Financial assets 
held for trading

Non-trading 
financial assets 
mandatorily at 
FV through P&L

Financial assets 
measured at FV 
through OCI

Financial assets 
measured at 

amortised cost Financial leases

Derivatives 
for hedge 
accounting

63,609

32,389

1,898,079

10,255,304

80,507

417

12,330,305

285

in EUR thousands

Total

2,101,346

3,809,999

3,536,976

52,790

94,033

120,725

5,475

788

20,501

-

-

-

-

-

-

-

7,698,088

271,389

93,403

100,054

3,938,035

3,295,207

97,415

Total

1,588,349

3,384,327

3,083,538

51,574

100,757

144,391

4,067

417

15.329

-

-

-

-

-

-

-

7,267,129

352,746

118,696

88,676

3,642,052

3,064,959

75,171

-

-

-

-

-

-

-

-

-

-

-

-

-

-

NLB Group Annual Report 2019286

31 Dec 2019

Cash and obligatory reserves with central banks, 
and other demand deposits at banks

Securities

  - Bonds

  - Shares

  - Commercial bills

  - Treasury bills

Derivatives

Loans and receivables

  - Loans to government

  - Loans to banks

  - Loans to financial organisations

  - Loans to individuals

  - Loans to other customers

Other financial assets

Total financial assets

31 Dec 2018

Cash and obligatory reserves with central banks, 
and other demand deposits at banks

Securities

  - Bonds

  - Shares

  - Treasury bills

  - Investment funds

Derivatives

Loans and receivables

  - Loans to government

  - Loans to banks

  - Loans to financial organisations

  - Loans to individuals

  - Loans to other customers

Other financial assets

Total financial assets

NLB

in EUR thousands

Financial assets 
held for trading

Non-trading 
financial assets 
mandatorily at 
FV through P&L

Financial assets 
measured at FV 
through OCI

Financial assets 
measured at 
amortised cost

Derivatives for 
hedge accounting

-

4,325

4,325

-

-

-

19,760

-

-

-

-

-

-

-

-

-

1,292,211

2,716

1,656,657

1,485,166

-

1,509,559

1,457,153

2,716

44,946

-

-

-

-

20,571

-

-

-

-

20,571

-

-

28,013

102,152

-

-

-

-

-

-

-

-

-

-

4,712,951

182,582

144,352

131,442

2,352,625

1,901,950

67,279

-

-

-

-

-

-

788

-

-

-

-

-

-

-

Total

1,292,211

3,148,864

2,971,037

47,662

28,013

102,152

20,548

4,733,522

182,582

144,352

131,442

2,352,625

1,922,521

67,279

24,085

23,287

1,656,657

7,557,607

788

9,262,424

NLB

in EUR thousands

Financial assets 
held for trading

Non-trading 
financial assets 
mandatorily at 
FV through P&L

Financial assets 
measured at FV 
through OCI

Financial assets 
measured at 
amortised cost

Derivatives for 
hedge accounting

-

48,697

18,659

-

-

795,102

2,547

1,528,314

1,274,978

-

1,433,476

1,264,958

-

2,513

30,038

-

14,914

-

-

-

-

-

-

-

-

34

-

26,594

-

-

-

-

26,594

-

44,732

50,106

-

-

-

-

-

-

-

-

-

-

10,020

-

-

4,561,774

267,716

110,297

177,744

2,215,667

1,790,350

42,741

Total

795,102

2,854,536

2,717,093

47,245

90,164

34

-

-

-

-

-

-

417

15,331

-

-

-

-

-

-

-

4,588,368

267,716

110,297

177,744

2,215,667

1,816,944

42,741

63,611

29,141

1,528,314

6,674,595

417

8,296,078

As at 31 December 2019 and 31 December 
2018, all of  NLB Group’s financial liabilities, 
except for derivatives designated as hedging 

instruments, trading liabilities, and financial 
liabilities measured at fair value through 
profit or loss, were carried at amortised cost.

NLB Group Annual Report 2019 287

Currency risk management in NLB Group 
is decentralised. Each member is responsible 
for its own currency risk policy, which also 
includes a limit system and is in line with 
the parent Bank’s guidelines and standards, 
as well as local regulatory requirements. 
Policies are confirmed by either the local 
Management Board or Supervisory Board. 
NLB monitors and manages NLB Group 
currency risk exposure on a monthly basis 
for each member and on the consolidated 
level. 

NLB Group banks follow the guidelines for 
managing FX lending in NLB Group. The 
guidelines’ goal is to address risks stemming 
from the potential excessive growth of  
FX lending, to identify hidden risks, and 
tail-event risks related to FX lending, to 
mitigate the respective risk, to internalise the 
respective costs, and to hold adequate capital 
with respect to FX lending.

The positions of  all currencies in the 
statement of  financial position of  NLB, for 
which a daily limit is set, are monitored daily. 
FX positions are managed on the currency 
level so that they are always within the limits.

Regarding structural FX positions on a 
consolidation level, assets, and liabilities 
held in foreign operations are translated into 
euro currency at the closing FX rate on the 
reporting date. Foreign exchange differences 
of  non-euro assets and liabilities against euro 
are recognised in OCI, and therefore affect 
shareholder’s equity and CET1 capital. NLB 
Group ALM employs strategies to manage 
this foreign currency exposure, including 
matched funding of  assets and liabilities.

Exposure to currency risks is discussed 
at daily liquidity meetings and monthly 
meetings of  the Assets and Liabilities 
Committee of  NLB Group (ALCO), and 
quarterly on the consolidated level.

6.2.  Market risk

NLB defines market risk as the risk of  
potential financial losses due to changes 
in rates and/or market prices (exchange 
rates, credit spreads, and equity prices), or 
in parameters that affect prices (volatilities 
and correlations). Losses may impact profit 
or loss directly, for example in the case of  
trading book positions. However, for the 
banking book positions they are reflected in 
the revaluation reserve. The exposure to the 
market risk is to a certain degree integrated 
into the banking industry and offers an 
opportunity to create financial results and 
value.

The Global Risk Department of  NLB is 
independent from the trading activities and 
reports to the bank’s committee ALCO. 
Global Risk also monitors and manages 
exposure to market risks separately for the 
banking and trading books. Exposures and 
limits are monitored daily and reported to 
the ALCO committee on a regular basis.

The Bank uses a wide selection of  
quantitative and qualitative tools for 
measuring, managing, and reporting market 
risks such as value-at-risk (VaR), sensitivity 
analysis, stress testing, back-testing, scenarios, 
other market risk mitigants (concentration of  
exposures, gap limits, stop-loss limits, etc.), 
net interest income sensitivity, economic 
value of  equity, and economic capital. 
Stress testing provides an indication of  the 
potential losses that could occur in severe 
market conditions.

In the area of  currency risk, NLB Group 
pursues the goal of  low to medium exposure. 
NLB monitors the open position of  NLB 
Group on an ongoing basis. The orientation 
of  NLB Group in interest rate risk 
management is to prevent negative effects 
on the net revenues arising from changed 
market interest rates. The conclusion of  
transactions involving derivatives at NLB 
is limited to the servicing of  the clients’ 
and hedging of  the Group’s own open 
positions. In accordance with the provisions 
of  the Strategy on trading with financial 
instruments in NLB Group, the trading 
activities in other NLB Group members are 

very restricted. Thus, NLB is the only Group 
member with a trading book in accordance 
with CRR requirements.

Monitoring and managing NLB Group’s 
exposure to market risks is decentralised. 
However, uniform guidelines and exposure 
limits for each type of  risk are set for 
individual NLB Group entities. The 
methodologies are in line with regulatory 
requirements on individual and consolidated 
levels, while reporting to the regulator on 
the consolidated level is carried out using 
the standardised approach. Pursuant to the 
relevant policies, NLB Group entities must 
monitor and manage exposure to market 
risks and report to NLB accordingly. The 
exposure of  an individual NLB Group entity 
is regularly monitored and reported to the 
Assets and Liabilities Committee of  NLB 
Group (NLB Group ALCO).

6.2.1.  Currency risk (FX)

Foreign currency risk (FX) is a risk of  
the potential losses from the open FX 
positions due to the changes of  the foreign 
currency rates. The exposures of  NLB to 
the movement of  the FX rates have impact 
on the financial position and cash flows of  
the bank. The bank measures and manages 
the FX risk with a usage of  combination of  
sensitivity analysis, VaR, scenarios, and stress 
testing.

In the trading book, similar to the other 
market risks, risk is managed on the basis 
of  VaR limits which are approved by the 
Management Board of  the Bank and 
in accordance to the adopted policy of  
managing market risk in the trading book 
of  NLB. Trading FX risk is managed on an 
integrated basis at a portfolio level. 

NLB monitors and manages FX risk in the 
banking book according to the policy of  
managing FX risk in NLB. The policy is 
primarily composed to protect Common 
Equity Tier 1 against the negative effects of  
the volatility of  the FX rates, whilst limiting 
the volatility in the income statement. FX 
exposures in banking book result from core 
banking business activities.

NLB Group Annual Report 2019288

a) The amount of financial instruments denominated in euros and in foreign currency 

31 Dec 2019

Financial assets

Cash, cash balances at central banks, and 
other demand deposits at banks

Financial assets held for trading

Non-trading financial assets mandatorily 
at fair value through profit or loss

Financial assets measured at fair value 
through other comprehensive income

Financial assets measured at amortised cost

 - debt securities

 - loans and advances to banks

 - loans and advances to customers

 - other financial assets

Derivatives - hedge accounting

Fair value changes of the hedged items in 
portfolio hedge of interest rate risk

NLB Group

in EUR thousands

EUR

USD

CHF

Other

Total

1,575,186

33,621

37,527

455,012

2,101,346

20,795

24,908

3,243

451

-

-

-

-

24,038

25,359

1,928,168

52,774

3,289

157,197

2,141,428

1,458,013

35,119

6,366,058

42,600

788

8,991

58,379

37,594

43,663

30,402

-

-

-

137,456

1,653,848

11,488

53,464

50

-

-

9,202

93,403

1,126,539

7,589,724

24,363

-

-

97,415

788

8,991

Total financial assets

11,460,626

260,127

105,818

1,909,769

13,736,340

Financial liabilities

Trading liabilities

Financial liabilities measured at fair value through profit or loss

Derivatives - hedge accounting

Financial liabilities measured at amortised cost

 - deposits from banks and central banks

 - borrowings from banks and central banks

17,903

7,520

49,507

7,488

147,041

-

382

-

7,214

14,389

-

-

-

1,440

8,955

-

96

-

26,698

-

17,903

7,998

49,507

42,840

170,385

 - due to customers

9,872,408

187,862

79,921

1,472,126

11,612,317

 - borrowings from other customers

 - subordinated liabilities

 - other financial liabilities

Total financial liabilities

64,458

210,569

110,743

10,487,637

-

-

22,863

232,710

-

-

1,302

91,618

-

-

23,576

64,458

210,569

158,484

1,522,496

12,334,461

Net on-balance sheet  financial position

972,989

27,417

14,200

387,273

1,401,879

Derivative financial instruments 

16,442

(14,336)

(4,232)

(7,707)

(9,833)

Net financial position

989,431

13,081

9,968

379,566

1,392,046

31 Dec 2018

Total financial assets

Total financial liabilities

Net on-balance sheet  financial position

Derivative financial instruments 

Net financial position

10,244,629

9,313,339

931,290

21,590

952,880

224,982

217,040

7,942

434

8,376

117,218

93,631

1,745,993

12,332,822

1,348,950

10,972,960

23,587

397,043

1,359,862

(16,473)

(14,992)

(9,441)

7,114

382,051

1,350,421

NLB Group Annual Report 2019 289

in EUR thousands

NLB

EUR

USD

CHF

Other

Total

1,231,447

20,842

23,287

13,864

3,243

-

1,600,023

32,345

1,425,594

139,709

4,470,822

36,274

788

8,991

58,379

-

38,314

30,371

-

-

9,148

37,752

1,292,211

-

-

-

-

-

56,880

-

-

-

-

-

24,085

23,287

24,289

1,656,657

1,193

4,643

2,583

634

-

-

1,485,166

144,352

4,568,599

67,279

788

8,991

31 Dec 2019

Financial assets

Cash, cash balances at central banks, and 
other demand deposits at banks

Financial assets held for trading

Non-trading financial assets mandatorily 
at fair value through profit or loss

Financial assets measured at fair value 
through other comprehensive income

Financial assets measured at amortised cost

 - debt securities

 - loans and advances to banks

 - loans and advances to customers

 - other financial assets

Derivatives - hedge accounting

Fair value changes of the hedged items in 
portfolio hedge of interest rate risk

Total financial assets

8,957,777

176,516

66,028

71,094

9,271,415

Financial liabilities

Trading liabilities

Financial liabilities measured at fair value through profit or loss

Derivatives - hedge accounting

Financial liabilities measured at amortised cost

 - deposits from banks and central banks

 - borrowings from banks and central banks

 - due to customers

 - borrowings from other customers

 - subordinated liabilities

 - other financial liabilities

Total financial liabilities

17,892

7,364

49,507

60,118

138,220

7,581,040

2,537

210,569

75,116

8,142,363

-

382

-

7,505

14,389

98,706

-

-

21,413

142,395

-

-

-

7,565

8,955

45,238

-

-

241

61,999

-

-

-

14,632

-

17,892

7,746

49,507

89,820

161,564

35,753

7,760,737

-

-

1,572

51,957

2,537

210,569

98,342

8,398,714

Net on-balance sheet  financial position

815,414

34,121

4,029

19,137

872,701

Derivative financial instruments 

21,804

(21,784)

(2,760)

(7,168)

(9,908)

Net financial position

837,218

12,337

1,269

11,969

862,793

31 Dec 2018

Total financial assets

Total financial liabilities

8,003,580

7,191,592

147,869

139,446

79,630

62,909

67,516

44,549

8,298,595

7,438,496

Net on-balance sheet  financial position

811,988

8,423

16,721

22,967

860,099

Derivative financial instruments

21,509

-

(16,033)

(14,845)

(9,369)

Net financial position

833,497

8,423

688

8,122

850,730

NLB Group Annual Report 2019290

b) FX sensitivity analysis

Scenarios

USD

CHF

CZK

RSD

MKD

JPY

AUD

HUF

HRK

BAM

31 Dec 2019

Appreciation of

USD

CHF

CZK

RSD

MKD

Other

Effects on comprehensive income

Depreciation of

USD

CHF

CZK

RSD

MKD

Other

Effects on comprehensive income

NLB Group and NLB

31 Dec 2019

31 Dec 2018

+/-4%

+/-3%

+/-3%

+/-2%

+/-2%

+/-5%

+/-5%

+/-4%

+/-1%

+/-0%

+/-6%

+/-4%

+/-3%

+/-2%

+/-2%

+/-7%

+/-5%

+/-4%

+/-1%

+/-0%

NLB Group

NLB

in EUR thousands

Effects on income 
statement

Effects on other 
comprehensive 
income

Effects on income 
statement

Effects on other 
comprehensive 
income

340

(218)

1

11

3

78

215

(314)

204

(1)

(10)

(3)

(71)

(195)

-

164

-

2,083

4,310

237

6,794

-

(154)

-

(2,009)

(4,132)

(236)

(6,531)

298

8

1

14

13

80

(11)

-

-

-

-

-

414

(11)

(276)

10

(7)

(1)

(13)

(12)

(73)

-

-

-

-

-

(382)

10

NLB Group Annual Report 2019 291

in EUR thousands

NLB Group

NLB

Effects on income 
statement

Effects on other 
comprehensive 
income

Effects on income 
statement

Effects on other 
comprehensive 
income

275

(263)

3

10

2

31

58

(244)

241

(3)

(10)

(2)

(22)

(40)

-

218

-

2,374

3,178

148

5,918

-

(200)

-

(2,280)

(3,077)

(145)

(5,702)

239

15

1

12

22

87

376

1

-

-

-

-

-

1

(212)

(1)

(13)

(1)

(12)

(22)

(77)

-

-

-

-

-

(337)

(1)

are divided into the trading and banking 
book according to regulatory standards. 
It takes into account the positions in each 
currency. Interest rate risk management in 
NLB Group is adopted in accordance with 
the risk appetite and risk strategy, based 
on general Basel standards on interest rate 
management in the banking book (IRRB; 
hereinafter: ‘Standards’) and final European 
Banking Authority guidelines.  

In the trading book interest rate risk is 
measured on the basis of  the VaR method 
and BPV method, in accordance with the 
adopted policy for managing market risk in 
the trading book of  NLB.

The interest rate risk in the banking 
book is measured and monitored 
within a framework of  Interest rate risk 
management policy that establishes 
consistent methodologies, models, and limit 
systems. NLB Group manages interest rate 
risk exposure through application of  two 
main measures:

•  Economic value sensitivity – using 

BPV method (Basis Point Value), which 
measures the extent to which the 
economic value of  the banking book 
would change if  interest rates changes 
according to the scenario.

•  Sensitivity of  net interest income – using 
EaR method (Earnings at Risk), which 
measures the impact of  the interest rate 
change on future net interest income over 
a one-year period, assuming constant 
balance sheet volume and structure.

NLB Group regularly measures interest 
rate risk exposure in the banking book 
under various standardised and additional 
scenarios of  changes in level and shape 
of  interest rate yield curve, including all 
significant sources of  risk, taking into 
account behavioural and modelling 
assumptions. Part of  non-maturing 
deposits, which is considered as core part 
is allocated long-term by using replicating 
portfolio. Optionality risk is mainly derived 
from behavioural options, reflecting 
in prepayments and withdrawals, and 
embedded options such as caps and floors.  

31 Dec 2018

Appreciation of

USD

CHF

CZK

RSD

MKD

Other

Effects on comprehensive income

Depreciation of

USD

CHF

CZK

RSD

MKD

Other

Effects on comprehensive income

6.2.2.  Managing market risks in the 

trading book 

Market risk exposure in the trading book 
arises mostly as a result of  the changes in 
interest rates, credit spreads, FX rates, and 
equity prices.

The Management Board determines low 
total risk appetite and limits by the risk 
type. The limits are monitored daily by the 
Global Risk Department.

NLB uses an internal VaR model based on 
the variance-covariance method for other 
market risks. The daily calculation of  the 
VAR value is adjusted to Basel standards 
(99% confidence interval, a monitored 
period of  250 business days, a 10-day 
holding position period).

6.2.3.  Interest rate risk 

Interest rate risk is the risk to NLB Group’s 
capital and profit or loss arising from 
changes in market interest rates. Interest 
rate risk management of  NLB Group 
includes all interest rate-sensitive on- and 
off-balance sheet assets and liabilities which 

NLB Group Annual Report 2019and effective interest rate risk management 
within individual NLB Group members.

Interest rate risk in the banking book 
is measured, monitored, and reported 
weekly in the case of  NLB by Global Risk 
Department, while positions are managed 
by Financial Markets and monthly on 
the Group level. Exposure to interest rate 
risk is discussed on ALCO monthly on 
NLB’s individual level and quarterly on the 
consolidated level.

292

Moreover, considering expected cash 
flows, non-performing exposures, as well 
as off-balance sheet items are considered 
when measuring interest rate risk exposure. 
Optionality models are, to a large extent, 
based on linear regression using the 
historical data as input.  

The interest rate risk is closely measured, 
monitored, and managed within approved 
risk limits and controls. The Group 
manages interest rate positions and 
stabilises its interest rate margin primarily 
with the pricing policy and a fund transfer 
pricing policy. An important part of  the 
interest rate risk management is presented 
by the banking book securities portfolio, 
whose primary purpose is to maintain 
adequate liquidity reserves, while it also 
contributes to the stability of  the interest 
rate margin, which is why valuation risk has 
been included in the Group’s interest rate 
risk management model. 

NLB Group manages interest rates risk also 
by using plain vanilla derivative financial 
instruments (interest rate swaps, overnight 
index swaps, cross currency swaps, and 
forward rate agreements), most of  which 
are treated according to hedge accounting 
rules. Interest rate risk exposure arises 
mainly from banking book positions; 
particularly in a current low interest rate 
environment, where NLB Group recorded 
an increased volume of  fixed interest rate 
loans and long-term banking book securities 
on the assets side and transformation of  
deposits from term to sight. 

The management of  NLB Group’s interest 
rate exposure is decentralised. Each 
member of  NLB Group is responsible 
for its own interest rate risk policy, which 
includes limit system and is in line with the 
parent Bank’s guidelines and standards, 
as well as with the local regulatory 
requirements. NLB regularly monitors the 
interest rate risk exposure of  individual 
member of  NLB Group in accordance 
with the Standards for Risk Management 
in NLB Group. The aforementioned 
document comprises guidelines for uniform 

NLB Group Annual Report 2019 293

a) Analysis of financial instruments 

according to the exposure 

to interest rate risk

Illustrated below are the carrying amounts 
of  financial instruments categorised by the 
earlier of  contractual reprising or residual 
maturity.

31 Dec 2019

Financial assets

NLB Group

in EUR thousands

Non-interest 
bearing

Total

Interest 
bearing

Up to 1 
Month

1 Month to     
3 Months

3 Months 
to 1 Year

1 Year to 

5 Years Over 5 Years

Cash, cash balances at central banks, and 
other demand deposits at banks

2,101,346

644,013

1,457,333

1,457,333

Financial assets held for trading

24,038

19,713

4,325

1,040

-

21

-

37

-

-

-

3,227

283

25,359

8,642

16,717

7,165

3,760

1,728

3,781

2,141,428

49,623

2,091,805

112,049

238,266

177,088

996,792

567,610

Non-trading financial assets mandatorily 
at fair value through profit or loss

Financial assets measured at fair value 
through other comprehensive income

Financial assets measured at amortised cost

 - debt securities

1,653,848

-

1,653,848

100,245

106,742

103,961

561,810

781,090

 - loans and advances to banks

93,403

533

92,870

65,918

23,860

2,188

902

2

 - loans and advances to customers

7,589,724

71,720

7,518,004

1,653,925

1,281,613

2,443,003

1,415,059

724,404

 - other financial assets

Derivatives - hedge accounting

Fair value changes of the hedged items in 
portfolio hedge of interest rate risk

97,415

97,415

788

788

8,991

8,991

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Total financial assets

13,736,340

901,438

12,834,902

3,397,675

1,654,262

2,728,005

2,978,344

2,076,616

Financial liabilities

Trading liabilities

Financial liabilities measured at fair 
value through profit or loss

17,903

17,903

7,998

7,998

Derivatives - hedge accounting

49,507

49,507

Financial liabilities measured at amortised cost

-

-

-

-

-

-

-

-

-

-

-

-

 - deposits from banks and central banks

42,840

805

42,035

34,576

2,552

4,907

-

-

-

-

 - borrowings from banks and central banks

170,385

-

170,385

2,845

5,559

146,993

14,838

 - due to customers

11,612,317

79,124

11,533,193

9,837,184

356,977

856,938

479,620

-

-

-

-

150

2,474

 - borrowings from other customers

 - subordinated liabilities

 - other financial liabilities

64,458

210,569

-

-

210,569

45,367

158,484

158,438

46

6

-

-

1,754

163,448

11

29

-

-

64,458

1,287

2,011

7,322

24,395

29,443

Total financial liabilities

12,334,461

313,775

12,020,686

9,921,265

367,099

1,017,925

682,330

32,067

Total interest repricing gap

(6,523,590)

1,287,163

1,710,080

2,296,014

2,044,549

NLB Group Annual Report 2019294

31 Dec 2018

Financial assets

Cash, cash balances at central banks, and 
other demand deposits at banks

NLB Group

in EUR thousands

Non-interest 
bearing

Total

Interest 
bearing

Up to 1 
Month

1 Month to     
3 Months

3 Months 
to 1 Year

1 Year to 

5 Years Over 5 Years

1,588,349

468,535

1,119,814

1,119,814

-

-

-

-

-

11,830

Financial assets held for trading

63,609

14,912

48,697

-

26,828

10,039

Non-trading financial assets mandatorily 
at fair value through profit or loss

Financial assets measured at fair value 
through other comprehensive income

Financial assets measured at amortised cost

 - debt securities

 - loans and advances to banks

32,389

6,580

25,809

659

3,727

17,822

3,446

155

1,898,079

49,061

1,849,018

120,332

90,886

259,901

831,419

546,480

1,428,962

118,696

-

27

1,428,962

40,896

79,979

122,692

566,502

618,893

118,669

96,853

10,423

11,377

16

-

 - loans and advances to customers

7,124,633

72,813

7,051,820

1,576,821

1,087,822

2,499,063

1,295,776

592,338

 - other financial assets

Derivatives - hedge accounting

Fair value changes of the hedged items in 
portfolio hedge of interest rate risk

75,171

75,171

417

417

2,517

2,517

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Total financial assets

12,332,822

690,033

11,642,789

2,955,375

1,299,665

2,920,894

2,697,159

1,769,696

Financial liabilities

Trading liabilities

Financial liabilities measured at fair 
value through profit or loss

12,300

12,300

4,190

4,190

Derivatives - hedge accounting

29,474

29,474

Financial liabilities measured at amortised cost

 - deposits from banks and central banks

 - borrowings from banks and central banks

26,775

258,423

-

-

-

-

-

-

-

-

26,775

26,775

-

-

-

-

-

-

-

-

-

-

-

-

258,423

4,498

74,431

162,384

16,811

 - due to customers

10,464,017

73,980

10,390,037

8,699,749

350,176

895,822

440,544

-

-

-

-

299

3,746

 - borrowings from other customers

 - subordinated liabilities

 - other financial liabilities

61,844

15,050

-

-

61,844

15,050

100,887

100,887

-

1,619

5,410

10,113

20,830

23,872

133

-

-

-

14,917

-

-

-

-

-

Total financial liabilities

10,972,960

220,831

10,752,129

8,732,774

430,017

1,083,236

478,185

27,917

Total interest repricing gap

(5,777,399)

869,648

1,837,658

2,218,974

1,741,779

NLB Group Annual Report 2019 31 Dec 2019

Financial assets

Non-interest 
bearing

Total

Interest 
bearing

Up to 1 
Month

1 Month to     
3 Months

3 Months 
to 1 Year

1 Year to 

5 Years Over 5 Years

NLB

295

in EUR thousands

Cash, cash balances at central banks, and 
other demand deposits at banks

1,292,211

164,725

1,127,486

1,127,486

Financial assets held for trading

24,085

19,760

4,325

1,040

-

21

-

37

-

-

Non-trading financial assets mandatorily 
at fair value through profit or loss

Financial assets measured at fair value 
through other comprehensive income

Financial assets measured at amortised cost

 - debt securities

 - loans and advances to banks

23,287

2,716

20,571

7,845

6,610

2,821

3,012

1,656,657

44,946

1,611,711

25,798

186,222

115,877

795,629

488,185

1,485,166

144,352

-

18

1,485,166

97,672

73,519

84,662

453,767

775,546

144,334

15,880

12,010

97,210

4,124

15,110

-

3,227

283

 - loans and advances to customers

4,568,599

49,123

4,519,476

1,086,078

1,022,248

1,557,001

440,464

413,685

 - other financial assets

Derivatives - hedge accounting

Fair value changes of the hedged items in 
portfolio hedge of interest rate risk

67,279

67,279

788

788

8,991

8,991

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Total financial assets

9,271,415

358,346

8,913,069

2,361,799

1,300,630

1,857,608

1,696,996

1,696,036

Financial liabilities

Trading liabilities

Financial liabilities measured at fair 
value through profit or loss

17,892

17,892

7,746

7,746

Derivatives - hedge accounting

49,507

49,507

Financial liabilities measured at amortised cost

 - deposits from banks and central banks

 - borrowings from banks and central banks

 - due to customers

 - borrowings from other customers

 - subordinated liabilities

 - other financial liabilities

89,820

161,564

7,760,737

2,537

210,569

-

-

-

-

-

-

-

-

-

-

-

89,820

89,820

-

-

-

-

-

-

-

-

-

-

-

-

161,564

85

5,559

142,871

13,049

-

-

-

-

-

7,760,737

7,233,733

194,230

256,289

74,580

1,905

2,537

-

210,569

45,367

-

-

-

32

2,505

1,754

163,448

11

29

-

-

-

98,342

98,296

46

6

Total financial liabilities

8,398,714

173,441

8,225,273

7,369,011

199,789

400,957

253,611

1,905

Total interest repricing gap

(5,007,212)

1,100,841

1,456,651

1,443,385

1,694,131

NLB Group Annual Report 2019296

31 Dec 2018

Financial assets

Cash, cash balances at central banks, and 
other demand deposits at banks

NLB

in EUR thousands

Non-interest 
bearing

Total

Interest 
bearing

Up to 1 
Month

1 Month to     
3 Months

3 Months 
to 1 Year

1 Year to 

5 Years Over 5 Years

795,102

153,315

641,787

641,787

-

-

-

-

-

11,830

Financial assets held for trading

63,611

14,914

48,697

-

26,828

10,039

Non-trading financial assets mandatorily 
at fair value through profit or loss

Financial assets measured at fair value 
through other comprehensive income

Financial assets measured at amortised cost

 - debt securities

 - loans and advances to banks

29,141

2,547

26,594

298

6,903

18,684

554

155

1,528,314

44,732

1,483,582

45,335

45,929

187,225

672,455

532,638

1,274,978

110,297

-

11

1,274,978

38,025

76,090

101,186

440,784

618,893

110,286

30,244

17,086

54,573

8,383

-

 - loans and advances to customers

4,451,477

47,373

4,404,104

1,175,203

892,032

1,641,273

376,628

318,968

 - other financial assets

Derivatives - hedge accounting

Fair value changes of the hedged items in 
portfolio hedge of interest rate risk

42,741

42,741

417

417

2,517

2,517

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Total financial assets

8,298,595

308,567

7,990,028

1,930,892

1,064,868

2,012,980

1,498,804

1,482,484

Financial liabilities

Trading liabilities

Financial liabilities measured at fair 
value through profit or loss

12,256

12,256

3,981

3,981

Derivatives - hedge accounting

29,474

29,474

Financial liabilities measured at amortised cost

 - deposits from banks and central banks

 - borrowings from banks and central banks

 - due to customers

 - borrowings from other customers

48,903

244,133

7,033,409

4,128

-

-

-

-

 - other financial liabilities

62,212

62,212

-

-

-

-

-

-

48,903

48,903

-

-

-

-

-

-

-

-

-

-

-

-

244,133

85

74,431

156,870

12,747

-

-

-

-

-

7,033,409

6,422,293

210,091

327,967

70,233

2,825

4,128

-

1

-

-

-

4,088

-

32

-

7

-

Total financial liabilities

7,438,496

107,923

7,330,573

6,471,282

284,522

488,925

83,012

2,832

Total interest repricing gap

(4,540,390)

780,346

1,524,055

1,415,792

1,479,652

Cash flows are presented by taking into 
account their contractual maturity and 
according to the amortisation schedule. 
Financial instruments without maturity 
such as sight deposits and financial 
instruments with expired maturity such as 
non-performing loans are presented in the 
first gap irrespective of  their behavioural 
characteristics and the bank’s expectations. 
For the purpose of  risk management, the 
banks use different cash flow modelling 
techniques.

NLB Group Annual Report 2019 297

b) A net interest income sensitivity 

analysis and an economic view of 

interest rate risk in the banking book 

The analysis of  interest income sensitivity 
for the horizon of  the next 12 months 
assumes a sudden parallel interest rate 

shock down by 50 basis points for EUR, 
USD, and CHF currencies, while for all 
other significant currencies a 100 basis 
points sudden parallel interest rate shock 
down is implied. The analysis assumes that 
the positions used remain unchanged.

The assessment of  the impact of  a change 
in interest rates of  50/100 basis points on 
the amount of  net interest income of  the 
banking book position:

NLB Group

NLB

in EUR thousands

31 Dec 2019

31 Dec 2018

31 Dec 2019

31 Dec 2018

Net interest income sensitivity

Net interest income sensitivity - as % of Equity

14,689

1.01%

13,099

0.90%

8,488

0.75%

7,835

0.65%

The values in the table are calculated on 
short-term interest rate gaps, where the 
applied parallel interest rate shock down 
by 50/100 basis points represents a realistic 
and practical scenario. The calculations of  
the sensitivity of  net interest income are 
implemented in technological support.

The EVE (Economic Value of  Equity) 
method is a measure of  the sensitivity of  

changes in market interest rates on the 
economic value of  financial instruments. 
EVE represents the present value of  
net future cash flows and provides a 
comprehensive view of  the possible long-
term effects of  changing interest rates at 
least under the six prescribed standardised 
interest rate shock scenarios or more 
if  necessary, according to the situation 
on financial markets. Calculations are 

considering behavioural and automatic 
options, as well as the allocation of  non-
maturing deposits.

The assessment of  the impact of  a change 
in interest rates of  200 basis points on 
the economic value of  the banking book 
position:

NLB Group

NLB

in EUR thousands

31 Dec 2019

31 Dec 2018

31 Dec 2019

31 Dec 2018

Interest risk in banking book - EVE

Interest risk in banking book - EVE as % of Equity

88,355

6.09%

102,397

7.02%

71,979

6.33%

77,131

6.37%

The applied sudden parallel interest rate 
shock up is by 200 basis points, which 
represents a “worst case” scenario for NLB 
Group. The calculation takes into the 
account allocation of  the core part of  non-
maturing deposits and other behavioural 
assumptions.

Exposure to the interest rate risk of  
the banking book mainly arises from 
investments in long-term debt securities and 
loans with fixed interest rate, as well as from 
transformation of  term to sight deposits 
due to low interest rate environment. Long-
term interest positions of  other members in 
NLB Group, of  which present a majority 
of  their exposure to interest-rate risk (an 
economic point of  view), mainly arise from 

a portfolio of  mortgage loans with a fixed 
interest rate.

Group’s daily operations or its financial 
conditions.

6.3.  Liquidity risk 

Liquidity risk is the risk that NLB Group is 
unable to meet all its actual and potential 
payments or collateral posting obligations, 
as well as the risk that NLB Group is unable 
to fund the growth of  assets at reasonable 
prices, or only at excessive cost.

•  Market Liquidity risk is a risk that the 
Group cannot sell an asset on time at 
a reasonable price due to insufficient 
market depth (insufficient supply and 
demand) or market disruptions. Market 
risk includes the sensitivity in liquidity 
value of  a portfolio due to changes in the 
applicable haircuts and market value. 

There are two types of  risk:

•  Funding liquidity risk is the risk of  

not being able to accommodate both 
expected and unexpected current and 
future cash outflows and collateral 
needs because insufficient cash is 
available. Eventually, this will affect the 

Liquidity risk is defined as an important 
risk type at NLB Group, which must be 
managed carefully. NLB Group has a 
liquidity risk management framework in 
place that enables maintaining a low risk 
tolerance for liquidity risk. NLB Group 
formulated a set of  liquidity risk metrics 
and limits to manage liquidity position 

NLB Group Annual Report 2019298

within the requirements set by the regulator. 
By maintaining a smooth long-term 
maturity profile, limiting dependence on 
wholesale funding, and holding a solid 
liquidity buffer, the NLB Group maintains 
a sound and robust liquidity position, even 
under severely adverse conditions.

The Management Board approves the 
Liquidity Risk Management Policy, which 
outlines the key principles for the bank’s 
liquidity management. ALCO receives 
a regular report on the liquidity position 
and the performance against approved 
limits and targets. ALCO oversees the 
development of  the bank’s funding and 
liquidity positon and decides on liquidity 
risk-related issues in NLB Group.

Risk tolerance for liquidity risk is low, 
therefore NLB Group maintains an 
adequate level of  liquidity to provide 
sufficient funds for settling its liabilities at 
all times, even if  a specific stress scenario 
is realised. NLB Group measures and 
manages its liquidity in three stages:

•  Current exposure and compliance with 

the limits,

•  Forward-looking and stress testing, 
•  Liquidity in exceptional circumstances.

The objectives of  monitoring and 
managing liquidity risk in NLB Group are 
as follows: 

•  ensuring a sufficient level of  liquid assets;
•  minimising the costs of  maintaining 

liquidity;

•  optimising the amount of  liquidity 

reserves;

•  ensuring an appropriate level of  liquidity 

for different situations and stress 
scenarios; 

•  anticipating emergencies or crisis 
conditions, and implementing 
contingency plans in the event of  
extraordinary circumstances;

•  preparing dynamic projections of  
liquidity taking several cash-flow 
scenarios of  the bank into account; and

•  preparing proposals for establishing 

additional financial assets as collateral for 
sources of  funding.

responsible for its own liquidity position and 
carries out the following activities:

Overall assessment of  the liquidity position 
of  NLB Group is assessed in the Internal 
Liquidity Adequacy Assessment Process 
(ILAAP) at least once per year for NLB 
Group, and it includes a clear formal 
statement on liquidity adequacy, supported 
by an analysis of  ILAAP outcomes. NLB 
Group maintains a sufficient amount of  
liquidity reserves in the form of  high credit 
quality debt securities that are eligible for 
refinancing via the ECB/central bank or 
on the market. In the current situation, 
NLB Group also strives to follow as 
closely as possible the long-term trend of  
diversification on both the liability and 
asset sides of  the balance sheet. NLB 
Group regularly performs stress tests with 
the aim of  testing the liquidity stability 
and the availability of  liquidity reserves in 
various stress situations. In addition, special 
attention is given to the fulfilment of  the 
liquidity regulation (CRR/CRD), with 
monitoring and reporting of  the liquidity 
coverage ratio (LCR) according to the 
Delegated Act and net stable funding ratio 
(NSFR). This also includes monitoring 
and reporting of  Additional Liquidity 
Monitoring Metrics (ALMM) on solo and 
consolidated levels. In accordance with the 
Commission Implementing Regulation 
(EU), NLB Group regularly monitors 
and issues quarterly reports on asset 
encumbrance. 

The Group regularly prepares a static 
liquidity mismatch table by residual 
maturity and dynamic liquidity projections 
taking several cash-flow scenarios into 
account to ensure monitoring over the 
liquidity position of  each NLB Group 
member.

The Group manages its liquidity position 
(liquidity within one day) daily, for a period 
of  several days or weeks in advance, 
based on the planning and monitoring 
of  cash flows. Liquidity management on 
the operational level is decentralised in 
NLB Group. Each NLB Group member is 

•  managing intraday liquidity; 
•  planning and monitoring cash flows;
•  monitoring and complying with the 

liquidity regulations of  the central bank; 

•  adopting business decisions; 
•  forming and managing liquidity reserves; 

and 

•  performing liquidity stress test to 

define the liquidity buffer for smooth 
functioning of  the payment system in 
stressed circumstances. 

NLB Group members actively manage 
liquidity over the course of  a day, taking 
into account the characteristics of  payment 
settlements to ensure the timely settlement 
of  liabilities in normal and stressed 
circumstances.

The Group members have defined a 
liquidity management plan for exceptional 
circumstances that lays down guidelines 
and a plan of  activities for recognising 
problems, searching for solutions, and 
handling exceptional circumstances. It also 
provides for the establishment of  a system 
of  liquidity management that ensures the 
maintenance of  NLB Group’s liquidity 
and protects the commercial interests of  its 
customers and shareholders.

Liquidity risk management in NLB Group 
is decentralised under strict monitoring by 
NLB as a parent bank. Reporting to NLB 
by all group members is performed daily. 
Global Risk gives guidelines and defines 
minimal standards for group members 
regarding liquidity risk management in 
NLB Group Risk Management Standards. 
Decentralised liquidity management means 
that each group member is responsible 
for ensuring adequate liquidity via the 
necessary sources of  funding and their 
appropriate diversification and maturity, 
and by managing liquidity reserves and 
fulfilling the requirements of  regulations 
governing liquidity. The exposure of  an 
individual NLB Group member towards 
liquidity risk is regularly monitored and 

NLB Group Annual Report 2019 299

reported to ALCO, and to local Assets and 
Liabilities Committees.

a) Managing NLB Group’s 

liquidity reserves

NLB Group has liquidity reserves available 
to cover liabilities that fall or may become 
due. Liquidity reserves must become 
available on short notice. Liquidity reserves 
comprise cash, the settlement account at 
the central bank, sight deposits and term 

deposits at banks, debt securities and loans 
eligible as collateral for the Eurosystem’s 
liquidity providing operations, on the 
basis of  which the Bank may generate the 
requisite liquidity at any time. Available 
liquidity reserves are liquidity reserves 
decreased by the reserve requirement, 
required balances for the continuous 
performance of  payment transactions, 
encumbered securities, and/or credit claims 
for different purposes (secured funding).

The minimum and optimum amount of  
liquidity reserves is determined on the basis 
of  the methodology pertaining to liquidity 
risk stress tests. The amount represents the 
survival of  a severe stress over a period of  
three months in a combined stress scenario.

The structure of  liquidity reserves is shown 
in the following table.

Liquid assets

Liquid assets

NLB Group

NLB

in EUR thousands

31 Dec 2019

31 Dec 2018

31 Dec 2019

31 Dec 2018

Cash, cash balances at central banks, and other demand deposits at banks

2,101,346

1,588,349

1,292,211

795,102

Time deposits at banks

Trading book securities

Banking book securities

ECB eligible loans

Total liquid assets

91,076

4,325

116,450

48,697

62,651

4,325

69,639

48,697

3,745,653

3,277,980

3,096,877

2,758,560

545,247

140,777

545,247

140,777

6,487,647

5,172,253

5,001,311

3,812,775

As at 31 December 2019, 78.9% (31 
December 2018: 77.5%) of  debt securities 
in the banking book of  NLB Group 
were government securities (including 
government guaranteed bonds – GGB), 
and 7.8% (31 December 2018: 9.7%) were 
senior unsecured bonds.

The purpose of  banking book securities is 
to provide liquidity, along with stabilisation 
of  the interest margin and interest rate 
risk management simultaneously. When 
managing the portfolio, NLB Group 
uses conservative principles, particularly 
with respect to the portfolio’s structure 

in terms of  issuers’ ratings and asset 
class. The framework for managing the 
banking book securities are the Policy for 
managing debt securities in the Financial 
Markets’ banking book and the Policy for 
Managing Domestic (Slovenian) Corporate 
Debt Securities in Large Corporates, 
which clearly define the objectives and 
characteristics of  the associated portfolio.

The ECB-eligible credit claims comprise 
loans which fulfil the high eligibility criteria 
set by the ECB itself  and for domestic loans 
are specified in the general terms about 
execution of  monetary policy framework 

(Part 4) adopted by the Bank of  Slovenia. 
NLB is the only member of  NLB Group 
that complies with the conditions set by 
the Eurosystem to classify as an eligible 
counterparty. As such, these ECB credit 
claims are included among liquidity 
reserves. 

Members of  NLB Group manage their 
liquid assets on a decentralised basis 
in compliance with the local liquidity 
regulation and valid policies of  NLB 
Group.

NLB Group Annual Report 2019300

b) Encumbered assets 

2019

Loans on demand

Equity instruments

Debt securities

Loans and advances other 
than loans on demand

Other assets

Total

2018

Loans on demand

Equity instruments

Debt securities

Loans and advances other 
than loans on demand

Other assets

Total

NLB Group

NLB

in EUR thousands

Carrying 
amount of 
encumbered 
assets

Fair value of 
encumbered 
securities

Carrying 
amount of 
unencumbered 
assets

Fair value of 
unencumbered 
securities

Carrying 
amount of 
encumbered 
assets

Fair value of 
encumbered 
securities

Carrying 
amount of 
unencumbered 
assets

Fair value of 
unencumbered 
securities

443,953

-

-

-

1,317,496

-

86,302

58,265

58,265

-

-

-

1,041,184

-

47,662

47,662

50,944

57,697

3,700,790

3,755,463

50,944

57,697

3,050,258

3,101,857

71,105

-

566,002

-

-

7,724,398

807,137

13,608,086

-

-

64,711

-

201,957

NLB Group

4,736,090

724,406

9,599,600

-

-

in EUR thousands

-

-

NLB

Carrying 
amount of 
encumbered 
assets

Fair value of 
encumbered 
securities

Carrying 
amount of 
unencumbered 
assets

Fair value of 
unencumbered 
securities

Carrying 
amount of 
encumbered 
assets

Fair value of 
encumbered 
securities

Carrying 
amount of 
unencumbered 
assets

Fair value of 
unencumbered 
securities

410,200

-

-

-

865,401

-

78,807

55,641

55,641

-

-

-

562,980

-

47,279

47,279

59,696

64,791

3,268,990

3,305,827

59,696

64,791

2,747,561

2,781,400

50,767

-

520,663

-

-

7,291,533

737,800

12,219,365

-

-

44,271

-

182,774

-

-

4,586,838

683,615

8,628,273

-

-

c) Collateral received – unencumbered

The nominal amount of  collateral received, 
or own debt securities issued not available 
for encumbrance are shown in the table 
below:

Equity instruments

Loans and advances other than loans on demand

Other assets

Total

NLB Group

NLB

in EUR thousands

2019

197,157

111,726

2018

215,033

117,661

2019

176,532

20,249

2018

199,652

23,303

7,361,858

7,360,279

3,703,078

3,735,514

7,670,741

7,692,973

3,899,859

3,958,469

NLB Group Annual Report 2019 d) Source of encumbrance

301

in EUR thousands

NLB Group

NLB

2019

2018

2019

2018

Collateralised 
liability

Assets given 
as collateral

Collateralised 
liability

Assets given 
as collateral

Collateralised 
liability

Assets given 
as collateral

Collateralised 
liability

Assets given 
as collateral

Derivatives 

Deposits and loans

Other sources of encumbrance

65,056

78,174

39,597

54,919

65,056

78,174

39,597

54,919

8,955

4,107

14,553

11,561

21,891

8,955

14,553

11,561

21,891

473,274

4,296

443,854

-

109,230

-

105,965

Total

78,118

566,001

55,454

520,664

74,011

201,957

51,158

182,775

As at 31 December 2019, NLB Group and 
NLB had a large share of  unencumbered 
assets. Other sources of  encumbrance 
mostly relate to the obligatory reserve. 
On the NLB Group level, the amount of  
encumbered assets equalled EUR 566 
million, relating to the deposit guarantee 

scheme and to secure funding received from 
international financial organisations.

e) Non-derivative cash flows

The tables below illustrate the cash flows 
from non-derivative financial instruments 
by residual maturities at the end of  the 

year. The amounts disclosed in the table 
are the undiscounted contractual cash flows 
determined on the basis of  spot rates at the 
end of  the reporting period. 

31 Dec 2019

Financial liabilities and credit-related commitments

NLB Group

in EUR thousands

Up to 1 Month

1 Month to 
3 Months

3 Months 
to 1 Year 1 Year to 5 Years

Over 5 Years

Total

Financial liabilities measured at fair value through profit or loss

-

129

96

7,773

Financial liabilities measured at amortised cost

 - deposits from banks and central banks

 - borrowings from banks and central banks

34,762

829

3,171

713

4,728

20,183

179

132,649

19,175

173,549

 - due to customers

9,748,905

310,184

923,914

646,400

11,446

11,640,849

 - borrowings from other customers

 - subordinated liabilities

 - other financial liabilities

547

45,447

99,576

2,384

-

6,592

6,801

7,984

13,629

29,818

25,080

34,037

28,387

194,798

3,258

67,728

272,126

158,484

Credit risk related commitments

519,894

141,560

542,244

291,615

265,909

1,761,222

Non-financial guarantees

26,319

47,942

146,477

244,240

67,883

532,861

Total 

10,476,279

514,067

1,664,664

1,411,791

590,856

14,657,657

Total financial assets

3,089,393

766,986

1,897,395

5,418,262

3,864,711

15,036,747

-

-

7,998

42,840

NLB Group Annual Report 2019302

31 Dec 2018

Financial liabilities and credit-related commitments

NLB Group

in EUR thousands

Up to 1 Month

1 Month to 
3 Months

3 Months 
to 1 Year 1 Year to 5 Years

Over 5 Years

Total

Financial liabilities measured at fair value through profit or loss

-

Financial liabilities measured at amortised cost

 - deposits from banks and central banks

 - borrowings from banks and central banks

26,453

1,701

103

5

814

106

3,981

12

325

-

-

4,190

26,795

22,541

74,910

163,859

263,825

 - due to customers

8,657,887

289,160

910,094

602,592

34,090

10,493,823

 - borrowings from other customers

 - subordinated liabilities

 - other financial liabilities

673

-

87,241

2,438

11,390

25,895

-

4,263

1,076

8,997

7,594

386

26,253

10,844

66,649

19,514

-

100,887

Credit risk related commitments

526,366

169,129

479,819

227,540

191,136

1,593,990

Non-financial guarantees

23,879

37,234

129,124

196,226

65,065

451,528

Total 

9,324,200

503,146

1,563,159

1,139,449

491,247

13,021,201

Total financial assets

2,593,275

519,820

1,893,782

5,054,574

3,521,023

13,582,474

31 Dec 2019

Financial liabilities and credit-related commitments

NLB

in EUR thousands

Up to 1 Month

1 Month to 
3 Months

3 Months 
to 1 Year 1 Year to 5 Years

Over 5 Years

Total

Financial liabilities measured at fair value through profit or loss

-

Financial liabilities measured at amortised cost

 - deposits from banks and central banks

 - borrowings from banks and central banks

89,820

85

-

-

-

-

7,746

-

713

17,004

128,181

 - due to customers

7,192,671

138,709

274,599

148,107

-

-

18,537

10,017

7,746

89,820

164,520

7,764,103

 - borrowings from other customers

 - subordinated liabilities

 - other financial liabilities

-

45,447

63,098

-

-

6,403

32

6,801

3,053

2,505

25,080

25,707

-

2,537

194,798

272,126

81

98,342

Credit risk related commitments

462,738

112,337

357,075

198,855

192,711

1,323,716

Non-financial guarantees

19,401

37,667

92,882

197,417

36,197

383,564

Total

7,873,260

295,829

751,446

733,598

452,341

10,106,474

Total financial assets

1,835,982

455,148

1,027,315

3,627,280

3,080,579

10,026,304

NLB Group Annual Report 2019 303

in EUR thousands

31 Dec 2018

Financial liabilities and credit-related commitments

Up to 1 Month

1 Month to 
3 Months

3 Months 
to 1 Year 1 Year to 5 Years

Over 5 Years

Total

NLB

Financial liabilities measured at fair value through profit or loss

-

Financial liabilities measured at amortised cost

 - deposits from banks and central banks

 - borrowings from banks and central banks

48,904

85

-

-

-

-

3,981

-

-

-

3,981

48,904

814

18,488

66,920

162,890

249,197

 - due to customers

6,373,622

146,121

357,259

127,540

32,594

7,037,136

 - borrowings from other customers

 - other financial liabilities

1

58,511

-

3,230

4,088

471

32

-

7

-

4,128

62,212

Credit risk related commitments

465,022

145,198

299,398

162,577

111,953

1,184,148

Non-financial guarantees

16,693

28,418

97,807

170,993

31,625

345,536

Total 

6,962,838

323,781

777,511

532,043

339,069

8,935,242

Total financial assets

1,285,864

319,997

1,072,658

3,500,232

2,827,595

9,006,346

When determining the gap between the 
financial liabilities and financial assets in 
the maturity bucket of  up to one month, 
it is necessary to be aware of  the fact that 
financial liabilities include total demand 
deposits, and that NLB may apply a 
stability weight of  60% to demand deposits 
when ensuring compliance with the central 
bank’s regulations concerning calculation 
of  the liquidity position. To ensure NLB 
Group’s and NLB’s liquidity, and based 
on its approach to risk, in previous years 
NLB Group compiled a substantial amount 
of  high-quality liquid investments, mostly 
government securities and selected loans, 
which are accepted as adequate financial 
assets by the ECB.

Liabilities and credit-related commitments 
are included in maturity buckets based on 
their residual contractual maturity.

NLB Group Annual Report 2019304

f) An analysis of the statement of financial position by residual contractual maturity 

31 Dec 2019

Cash, cash balances at central banks, and 
other demand deposits at banks

Financial assets held for trading

Non-trading financial assets mandatorily 
at fair value through profit or loss

Financial assets measured at fair value 
through other comprehensive income

Financial assets measured at amortised cost

 - debt securities

 - loans and advances to banks

NLB Group

in EUR thousands

Up to 1 Month

1 Month to 
3 Months

3 Months 
to 1 Year 1 Year to 5 Years

Over 5 Years

Total

2,101,346

20,753

600

-

21

461

-

37

-

-

2,428

12,945

-

2,101,346

3,227

8,925

24,038

25,359

246,264

220,646

157,256

956,226

561,036

2,141,428

74,571

63,799

108,115

127,645

562,425

781,092

1,653,848

24,393

2,764

2,440

7

93,403

 - loans and advances to customers

487,218

367,641

1,420,888

3,185,043

2,128,934

7,589,724

1,012

912

22,486

 - other financial assets

Derivatives - hedge accounting

Fair value changes of hedged in portfolio 
hedge of interest rate risk

Non-current assets classified as held for sale

Property and equipment

Investment property

Intangible assets

Investments in associates, and joint ventures

Current income tax assets

Deferred income tax assets

Other assets

Total assets

Trading liabilities

Financial liabilities measured at fair value through profit or loss

Derivatives - hedge accounting

Financial liabilities measured at amortised cost

 - deposits from banks and central banks

 - borrowings from banks and central banks

73,005

788

-

-

-

-

-

-

202

-

-

-

-

-

-

-

-

29

-

-

-

43,191

-

-

-

-

6,053

-

-

903

-

28,441

40,760

11,147

-

-

29,419

7,596

-

-

8,088

97,415

788

8,991

-

43,191

167,164

195,605

11,556

28,395

7,499

-

81

-

52,316

39,542

7,499

6,284

29,500

63,811

18,684

8,282

29,249

3,087,230

730,600

1,790,423

4,859,831

3,706,004

14,174,088

17,903

-

49,507

34,762

815

-

129

-

3,171

705

-

96

-

4,728

19,393

-

7,773

-

179

-

-

-

-

17,903

7,998

49,507

42,840

130,528

18,944

170,385

 - due to customers

9,747,598

307,696

913,343

632,382

11,298

11,612,317

 - borrowings from other customers

 - subordinated liabilities

 - other financial liabilities

 - lease liabilities

Provisions

Current income tax liabilities

Deferred income tax liabilities

Other liabilities

Total liabilities

Credit risk related commitments

Non-financial guarantees

485

45,367

99,205

371

10,559

1,798

-

8,653

2,202

-

7,300

684

641

473

-

544

5,980

1,754

11,001

2,628

32,464

-

-

1,397

27,547

28,244

-

163,448

24,265

9,772

42,888

-

 2,478

4,000

-

3,258

1,862

-

355

618

64,458

210,569

141,771

16,713

88,414

2,271

2,833

15,212

10,017,023

323,545

992,784

881,812

228,027

12,443,191

519,894

26,319

141,560

47,942

542,244

146,477

291,615

244,240

265,909

1,761,222

67,883

532,861

Total liabilities and credit-related commitments

10,563,236

513,047

1,681,505

1,417,667

561,819

14,737,274

NLB Group Annual Report 2019 305

in EUR thousands

Up to 1 Month

1 Month to 
3 Months

3 Months 
to 1 Year 1 Year to 5 Years

Over 5 Years

Total

NLB Group

-

-

-

1,588,349

11,830

6,755

63,609

32,389

664

350

1,793

22,827

225,528

74,604

236,704

778,004

583,239

1,898,079

16,443

97,853

80,873

10,051

123,364

589,389

618,893

1,428,962

10,109

662

21

118,696

Financial assets held for trading

14,912

26,828

10,039

1,588,349

-

-

31 Dec 2018

Cash, cash balances at central banks, and 
other demand deposits at banks

Non-trading financial assets mandatorily 
at fair value through profit or loss

Financial assets measured at fair value 
through other comprehensive income

Financial assets measured at amortised cost

 - debt securities

 - loans and advances to banks

 - loans and advances to customers

533,437

285,692

1,331,729

3,041,040

1,932,735

7,124,633

 - other financial assets

Derivatives - hedge accounting

Fair value changes of hedged in portfolio 
hedge of interest rate risk

Non-current assets classified as held for sale

Property and equipment

Investment property

Intangible assets

Investments in associates, and joint ventures

Current income tax assets

Deferred income tax assets

Other assets

Total assets

Trading liabilities

Financial liabilities measured at fair value through profit or loss

Derivatives - hedge accounting

Financial liabilities measured at amortised cost

 - deposits from banks and central banks

 - borrowings from banks and central banks

72,238

417

-

-

-

-

-

-

294

-

156

2,777

-

-

-

-

-

-

-

-

-

-

-

4,349

-

-

-

-

583

-

5,598

1,525

33,488

-

-

294

-

19,290

43,262

11,801

-

-

22,668

30,208

-

-

2,223

-

75,171

417

2,517

4,349

158,114

177,404

15,382

23,167

37,147

-

179

152

58,644

34,968

37,147

877

22,847

70,971

2,555,733

480,079

1,754,935

4,559,445

3,389,837

12,740,029

12,300

-

29,474

26,450

1,670

-

103

-

-

-

106

-

-

-

3,981

-

325

-

-

-

-

12,300

4,190

29,474

26,775

743

21,444

71,453

163,113

258,423

 - due to customers

8,656,216

286,558

900,073

587,656

33,514

10,464,017

 - borrowings from other customers

 - subordinated liabilities

 - other financial liabilities

Provisions

Current income tax liabilities

Deferred income tax liabilities

Other liabilities

Total liabilities

Credit risk related commitments

Non-financial guarantees

604

-

87,241

2,021

1,047

-

6,642

2,249

10,731

23,692

-

4,263

462

337

-

459

133

8,997

29,885

10,768

-

3,125

5,000

386

24,568

9,917

61,844

15,050

-

100,887

45,268

2,498

-

2,200

4,614

-

299

-

80,134

12,152

2,499

14,840

8,823,665

295,174

985,262

744,575

233,909

11,082,585

526,367

23,879

169,129

37,234

479,819

129,124

227,540

196,226

191,135

1,593,990

65,065

451,528

Total liabilities and credit-related commitments

9,373,911

501,537

1,594,205

1,168,341

490,109

13,128,103

NLB Group Annual Report 2019306

31 Dec 2019

Cash, cash balances at central banks, and 
other demand deposits at banks

Financial assets held for trading

Non-trading financial assets mandatorily 
at fair value through profit or loss

Financial assets measured at fair value 
through other comprehensive income

Financial assets measured at amortised cost

 - debt securities

 - loans and advances to banks

NLB

in EUR thousands

Up to 1 Month

1 Month to 
3 Months

3 Months 
to 1 Year 1 Year to 5 Years

Over 5 Years

Total

1,292,211

20,800

365

-

21

144

-

37

785

-

-

18,994

-

1,292,211

3,227

2,999

24,085

23,287

25,798

186,222

115,877

795,629

533,131

1,656,657

74,400

8,925

73,519

12,011

107,934

453,767

775,546

1,485,166

48,149

8,358

66,909

144,352

 - loans and advances to customers

360,469

162,053

659,576

1,937,129

1,449,372

4,568,599

 - other financial assets

Derivatives - hedge accounting

Fair value changes of hedged in portfolio 
hedge of interest rate risk

Non-current assets classified as held for sale

Property and equipment

Investment property

Intangible assets

Investments in subsidiaries, associates and joint ventures

Current income tax assets

Deferred income tax assets

Other assets

Total assets

Trading liabilities

Financial liabilities measured at fair value through profit or loss

Derivatives - hedge accounting

Financial liabilities measured at amortised cost

 - deposits from banks and central banks

 - borrowings from banks and central banks

43,901

788

-

-

-

-

-

-

-

-

5,472

314

600

22,464

-

-

-

-

-

-

-

23

-

-

-

-

5,532

-

-

-

1,719

5,440

-

903

-

19,637

9,303

10,199

65,170

-

-

29,569

5,670

-

-

-

8,088

-

70,267

-

15,781

67,279

788

8,991

5,532

89,904

9,303

25,980

286,360

353,249

-

-

-

5,463

29,569

11,142

1,833,129

434,307

951,319

3,371,122

3,211,680

9,801,557

17,892

-

49,507

89,820

85

-

-

-

-

-

-

-

-

-

7,746

-

-

-

-

-

-

17,892

7,746

49,507

89,820

705

16,296

126,165

18,313

161,564

 - due to customers

7,192,603

138,492

273,855

145,898

9,889

7,760,737

 - borrowings from other customers

 - subordinated liabilities

 - other financial liabilities

 - lease liabilities

Provisions

Other liabilities

Total liabilities

-

45,367

63,067

31

231

3,949

-

-

6,269

134

309

333

32

1,754

2,452

601

22,313

334

2,505

-

2,537

-

163,448

210,569

23,770

1,937

37,531

4,000

-

81

-

618

95,558

2,784

60,384

9,234

7,462,552

146,242

317,637

349,552

192,349

8,468,332

Credit risk related commitments

Non-financial guarantees

462,738

19,401

112,337

37,667

357,075

92,882

198,855

197,417

192,711

1,323,716

36,197

383,564

Total liabilities and credit-related commitments

7,944,691

296,246

767,594

745,824

421,257

10,175,612

NLB Group Annual Report 2019 307

in EUR thousands

Up to 1 Month

1 Month to 
3 Months

3 Months 
to 1 Year 1 Year to 5 Years

Over 5 Years

Total

NLB

-

-

-

795,102

11,830

2,722

63,611

29,141

297

37

1,749

24,336

45,335

45,929

187,225

672,455

577,370

1,528,314

14,909

26,269

76,089

17,087

101,470

463,617

618,893

1,274,978

32,025

10,999

23,917

110,297

Financial assets held for trading

14,914

26,828

10,039

795,102

-

-

31 Dec 2018

Cash, cash balances at central banks, and 
other demand deposits at banks

Non-trading financial assets mandatorily 
at fair value through profit or loss

Financial assets measured at fair value 
through other comprehensive income

Financial assets measured at amortised cost

 - debt securities

 - loans and advances to banks

 - loans and advances to customers

354,219

135,063

649,426

1,957,856

1,354,913

4,451,477

 - other financial assets

Derivatives - hedge accounting

Fair value changes of hedged in portfolio 
hedge of interest rate risk

Non-current assets classified as held for sale

Property and equipment

Investment property

Intangible assets

Investments in subsidiaries, associates and joint ventures

Deferred income tax assets

Other assets

Total assets

Trading liabilities

Financial liabilities measured at fair value through profit or loss

Derivatives - hedge accounting

Financial liabilities measured at amortised cost

 - deposits from banks and central banks

 - borrowings from banks and central banks

41,478

417

-

-

-

-

-

-

-

4,444

152

1,111

-

-

-

-

-

-

-

-

-

-

-

1,720

-

-

-

-

-

6,193

-

-

294

-

13,977

12,026

10,851

30,576

22,234

-

-

-

2,223

-

72,957

-

12,540

42,741

417

2,517

1,720

86,934

12,026

23,391

324,934

355,510

-

-

22,234

10,637

1,297,384

301,185

990,958

3,219,221

3,002,299

8,811,047

12,256

-

29,474

48,903

85

-

-

-

-

-

-

-

-

-

3,981

-

-

-

-

-

-

12,256

3,981

29,474

48,903

743

17,511

63,636

162,158

244,133

 - due to customers

6,373,382

145,793

356,270

125,847

32,117

7,033,409

 - borrowings from other customers

 - other financial liabilities

Provisions

Current income tax liabilities

Other liabilities

Total liabilities

Credit risk related commitments

Non-financial guarantees

1

58,511

640

230

3,796

-

3,230

360

-

159

4,088

471

19,832

10,554

1,068

32

-

36,162

-

4,520

7

-

-

-

-

4,128

62,212

56,994

10,784

9,543

6,527,278

150,285

409,794

234,178

194,282

7,515,817

465,022

16,693

145,198

28,418

299,398

97,807

162,577

170,993

111,953

1,184,148

31,625

345,536

Total liabilities and credit-related commitments

7,008,993

323,901

806,999

567,748

337,860

9,045,501

NLB Group Annual Report 2019308

g) Derivative cash flows

The table below illustrates cash flows 
from derivatives, broken down into the 

relevant maturity buckets based on residual 
maturities. The amounts disclosed in the 
table are the contractual undiscounted cash 

flows prepared on the basis of  spot rates on 
the reporting date. 

31 Dec 2019

Foreign exchange derivatives

- Forwards

- Outflow

- Inflow

- Swaps

- Outflow

- Inflow

Interest rate derivatives

- Interest rate swaps and cross-currency swaps

- Outflow

- Inflow

- Caps and floors

- Outflow

- Inflow

Total outflow

Total inflow

31 Dec 2018

Foreign exchange derivatives

- Forwards

- Outflow

- Inflow

- Swaps

- Outflow

- Inflow

Interest rate derivatives

- Interest rate swaps and cross-currency swaps

- Outflow

- Inflow

Total outflow

Total inflow

NLB Group

in EUR thousands

Up to 1 Month

1 Month to 
3 Months

3 Months 
to 1 Year 1 Year to 5 Years

Over 5 Years

Total

(28,609)

(79,443)

28,636

79,494

(34,425)

34,370

(3,893)

3,897

(7,913)

7,919

(73,630)

73,797

(20,868)

20,886

-

-

-

-

-

-

(136,833)

136,935

(111,948)

112,064

(1,170)

(2,772)

(12,146)

(44,445)

(23,811)

(84,344)

94

1,024

6,359

15,742

14,139

37,358

-

-

-

-

-

-

(4)

4

-

-

(4)

4

(64,204)

(86,108)

(93,689)

(65,317)

(23,811)

(333,129)

63,100

84,415

88,075

36,632

14,139

286,361

NLB Group

in EUR thousands

Up to 1 Month

1 Month to 
3 Months

3 Months 
to 1 Year 1 Year to 5 Years

Over 5 Years

Total

(39,633)

(16,404)

(15,567)

39,670

16,422

15,589

(23,400)

(21,077)

23,258

21,141

(3,754)

3,754

(3,396)

3,399

(60,135)

60,244

-

-

-

-

(75,000)

75,080

(108,366)

108,397

(1,059)

(2,608)

(11,474)

(45,680)

(32,056)

(92,877)

116

1,325

6,125

24,231

35,234

67,031

(64,092)

(40,089)

(30,795)

(109,211)

(32,056)

(276,243)

63,044

38,888

25,468

87,874

35,234

250,508

NLB Group Annual Report 2019 309

in EUR thousands

Up to 1 Month

1 Month to 
3 Months

3 Months 
to 1 Year 1 Year to 5 Years

Over 5 Years

Total

NLB

(27,908)

(79,443)

27,935

79,494

(36,436)

36,380

(7,021)

7,019

(7,913)

7,919

(78,099)

78,228

(20,868)

20,886

-

-

-

-

-

-

(136,132)

136,234

(121,556)

121,627

(1,170)

(2,772)

(12,146)

(44,445)

(23,811)

(84,344)

94

1,024

6,359

15,742

14,139

37,358

-

-

-

-

-

-

(4)

4

-

-

(4)

4

(65,514)

(89,236)

(98,158)

(65,317)

(23,811)

(342,036)

64,409

87,537

92,506

36,632

14,139

295,223

NLB

in EUR thousands

Up to 1 Month

1 Month to 
3 Months

3 Months 
to 1 Year 1 Year to 5 Years

Over 5 Years

Total

(39,124)

(16,378)

(15,567)

39,160

16,395

15,589

(23,545)

(14,020)

23,409

14,150

(3,754)

3,754

(3,396)

3,399

(60,135)

60,244

-

-

-

-

(74,465)

74,543

(101,454)

101,557

(1,059)

(2,608)

(11,474)

(45,680)

(32,056)

(92,877)

116

1,325

6,125

24,231

35,234

67,031

(63,728)

(33,006)

(30,795)

(109,211)

(32,056)

(268,796)

62,685

31,870

25,468

87,874

35,234

243,131

31 Dec 2019

Foreign exchange derivatives

- Forwards

 - Outflow

 - Inflow

- Swaps

 - Outflow

 - Inflow

Interest rate derivatives

- Interest rate swaps and cross-currency swaps

 - Outflow

 - Inflow

- Caps and floors

 - Outflow

 - Inflow

Total outflow

Total inflow

31 Dec 2018

Foreign exchange derivatives

- Forwards

 - Outflow

 - Inflow

- Swaps

 - Outflow

 - Inflow

Interest rate derivatives

- Interest rate swaps and cross-currency swaps

 - Outflow

 - Inflow

Total outflow

Total inflow

6.4.  Management of non-financial risks

a) Operational risk 

When assuming operational risks, NLB 
Group follows the guideline that such risks 
may not materially impact its operations 

and, therefore, the risk appetite for 
operational risks is low to moderate. The 
risk is also gradually decreasing due to the 
reduced complexity of  operations in the 
NLB Group, with disinvestment process 

of  non-core activities and optimisation 
of  internal processes. The NLB Group 
has set up a system of  collecting loss 
events, identification, assessment, and 
management of  operational risks, all with 

NLB Group Annual Report 2019310

the aim of  ensuring quality management of  
operational risks. This is particularly valid 
in strategic banking members.

All NLB Group banking members monitor 
the upper limit of  tolerance to operational 
risk, defined as the limit amount of  net loss 
that an individual member still allows in its 
operations. If  the sum of  net loss exceeds 
the tolerance limit, a special treatment 
of  major loss events is required and, if  
necessary, takes additional measures for 
the prevention or mitigation of  the same 
or similar loss events. The critical limit of  
loss events is also defined, which in case of  
exceeding requires an assessment of  the 
possible increase in the capital requirement 
for operational risk within ICAAP and 
other possible risk management measures. 
In addition, the bank does not allow 
certain risks in its business – for them a 
so-called ‘zero tolerance’ was defined. For 
monitoring some specific more important 
key risk indicators, that could show a 
possible increase of  an operational risk, the 
Bank developed a specific methodology 
as an early warning system. Such risks are 
periodically monitored in different business 
areas, and the results are discussed at the 
Operational Risk Committee. The latter 
was named as the highest authority in the 
area of  operational risk management. 
Relevant operational risk committees were 
also appointed at other NLB Group banks. 
The Management Board serves in this role 
at other subsidiaries. The main task of  the 
aforementioned bodies is to discuss the most 
significant operational risks and loss events, 
and to monitor and support the effective 
management of  operational risks including 
their mitigation within an individual 
entity. All NLB Group entities, which are 
included in the consolidation, have adopted 
relevant documents that are in line with 
NLB standards. In banking members, these 
documents are in line with the development 
of  operational risk management and 
regularly updated. The whole NLB Group 
uses uniform software support, which is also 
regularly upgraded.

In NLB Group, the reported incurred 
net loss arising from loss events in 2019 

was a bit higher than in the previous year, 
nevertheless, it still represents a relatively 
small part of  the capital requirement for 
operational risk. 

In general, considerable attention is paid 
to reporting loss events, their mitigation 
measures and defining operational risks 
in all segments. To treat major loss events 
appropriately and as soon as possible, the 
Bank introduced an escalation scale for 
reporting bigger or more important loss 
events to the top levels of  decision-making 
at NLB and the Supervisory Board of  NLB. 
Additional attention is paid to the reporting 
of  potential loss events in order to improve 
the internal controls, and thus minimise 
those and similar events.

Through comprehensive identification of  
operational risks, possible future losses are 
identified, estimated, and appropriately 
managed. The major operational risks 
are actively managed with the measures 
taken to reduce them. An operational 
risk profile is prepared once a year on the 
basis of  the operational risk identification. 
Special emphasis is put on the most topical 
risks, among which in particular are those 
with a low probability of  occurrence and 
very high potential financial influence. 
For this purpose, the Bank has developed 
the methodology of  stress testing for 
operational risk. The methodology is a 
combination of  modelling loss event data 
and scenario analysis for exceptional, but 
plausible events. Scenario analysis are made 
based on experience and knowledge of  
experts from various critical areas. 

The capital requirement for operational 
risk is calculated using the basic indicator 
approach at NLB Group level and using the 
standardised approach at the NLB level.

The concept of  the action plan that 
is prepared each year is such that the 
activities contribute to the upgrading or 
improvement of  the Business Continuity 
Management System. The basis for 
modernising the business continuity plans 
is the regular annual Business Impact 
Analysis (BIA). On its basis, the adequacy 
of  the plans for office buildings and IT 
plans is checked. The best indicator of  the 
adequacy of  the business continuity plans 
is testing. In 2019, 44 tests were carried 
out at NLB (35 internal ones and nine 
with external business partners). No major 
deviations were discovered. 

In NLB Group, know-how and 
methodologies are transferred to the 
members (except non-core members 
which are in the process of  liquidation). 
The members have adopted appropriate 
documents which are in line with 
the standards of  NLB and revised in 
accordance with the development of  
business continuity management. The 
activity of  the members is monitored 
throughout the year, and expert assistance is 
provided if  necessary. 

For more efficient functioning of  the 
business continuity management system 
in NLB Group, training courses and visits 
to individual banking members are also 
provided. In 2019, NLB thus carried 
out a training course for all employees 
(e-education), the Crisis Teams of  office 
buildings, and participants of  annul BIA.

Upon IT failures, the Bank successfully 
used the IT plans and instructions for 
manual procedures, and thus also ensured 
business operations in emergency situations.

c) Management of other types of non-

financial risks – capital risk, strategic risks, 

b) Business Continuity Management (BCM)

reputation risk, and profitability risk

In NLB Group, business continuity 
management is carried out to protect lives, 
goods, and reputation. Business continuity 
plans are prepared to be used in the event 
of  natural disasters, IT disasters, and 
undesired effects of  the environment to 
mitigate their consequences. 

Risks not included in the calculation of  
capital requirements by the regulatory 
approach but have or might have an 
important influence on the risk profile 
of  NLB Group, are regularly assessed, 
monitored, and managed. In addition, 
they are integrated into internal capital 

NLB Group Annual Report 2019 311

For non-financial assets measured at fair 
value and not classified at Level 1, fair value 
is determined based on valuation reports 
provided by certified valuators. Valuations 
are prepared in accordance with the 
International Valuation Standards (IVS). 

adequacy assessment process (ICAAP). 
NLB Group established internal 
methodologies for identifying and assessing 
specific types of  risk, referring to the 
Group’s business model or arising from 
other external circumstances. If  a certain 
risk is assessed as a materially important 
risk, relevant disposable preventive and 
mitigation measures are applied, including 
regular monitoring of  their effectiveness. 
On this basis internal capital requirements, 
as a part of  the ICAAP process, are also 
considered.

6.5.  Fair value hierarchy of financial and 

non-financial assets and liabilities

Fair value is the price that would be 
received when selling an asset or paid to 
transfer a liability in an orderly transaction 
between market participants at the 
measurement date. NLB Group uses 
various valuation techniques to determine 
fair value. IFRS 13 specifies a fair value 
hierarchy with respect to the inputs and 
assumptions used to measure financial and 
non-financial assets and liabilities at fair 
value. Observable inputs reflect market data 
obtained from independent sources, while 
unobservable inputs reflect the assumptions 
of  NLB Group. This hierarchy gives the 
highest priority to observable market data 
when available, and the lowest priority to 
unobservable market data. NLB Group 
considers relevant and observable market 
prices in its valuations, where possible. The 
fair value hierarchy comprises the following 
levels: 

•  Level 1 – Quoted prices (unadjusted) on 
active markets. This level includes listed 
equities, debt instruments, derivatives, 
units of  investment funds, and other 
unadjusted market prices of  assets and 
liabilities. When an asset or liability may 
be exchanged in multiple active markets, 
the principal market for the asset or 
liability must be determined. In the 
absence of  a principal market, the most 
advantageous market for the asset or 
liability must be determined. 

•  Level 2 – A valuation technique where 

inputs are observable, either directly (i.e., 
prices) or indirectly (i.e., derived from 

prices). Level 2 includes prices quoted 
for similar assets or liabilities in active 
markets and prices quoted for identical 
or similar assets, and liabilities in markets 
that are not active. The sources of  input 
parameters for financial instruments, 
such as yield curves, credit spreads, 
foreign exchange rates, and the volatility 
of  interest rates and foreign exchange 
rates, is Bloomberg.

•  Level 3 – A valuation technique where 
inputs are not based on observable 
market data. Unobservable inputs 
are used to the extent that relevant 
observable inputs are not available. 
Unobservable inputs must reflect the 
assumptions that market participants 
would use when pricing an asset or 
liability. This level includes non-tradable 
shares and bonds, and derivatives 
associated with these investments and 
other assets and liabilities for which 
fair value cannot be determined with 
observable market inputs. 

Wherever possible, fair value is determined 
as an observable market price in an active 
market for an identical asset or liability. 
An active market is a market in which 
transactions for an asset or liability are 
executed with sufficient frequency and 
volume to provide pricing information 
on an ongoing basis. Assets and liabilities 
measured at fair value in active markets 
are determined as the market price of  
a unit (e.g. share) at the measurement 
date, multiplied by the quantity of  units 
owned by NLB Group. The fair value 
of  assets and liabilities whose market is 
not active is determined using valuation 
techniques. These techniques bear a 
different intensity level of  estimates and 
assumptions, depending on the availability 
of  observable market inputs associated with 
the asset or liability that is the subject of  the 
valuation. Unobservable inputs shall reflect 
the estimates and assumptions that other 
market participants would use when pricing 
the asset or liability.

NLB Group Annual Report 2019312

a) Financial and non-financial assets and liabilities measured at fair value in the financial statements

31 Dec 2019

Financial assets

Financial instruments held for trading

  Debt instruments

  Derivatives

Derivatives - hedge accounting

Financial assets measured at fair value 
through other comprehensive income

  Debt instruments

  Equity instruments

Non-trading financial assets mandatorily 
at fair value through profit and loss

  Debt instruments

  Equity instruments

  Loans

Financial liabilities

Financial instruments held for trading

  Derivatives

Derivatives - hedge accounting

Financial liabilities measured at fair 
value through profit or loss

Non-financial assets

Investment properties

Non-current assets classified as held for sale

Non-financial assets impaired during the year

Recoverable amount of property and equipment

Recoverable amount of investments in 
subsidiaries, associates, and joint ventures

NLB Group

NLB

in EUR thousands

Level 1

Level 2

Level 3

Total fair 
value

Level 1

Level 2

Level 3

Total fair 
value

4,325

4,325

-

-

18,906

-

18,906

788

807

-

807

-

24,038

4,325

19,713

788

4,325

4,325

-

-

18,953

-

18,953

788

807

-

807

-

24,085

4,325

19,760

788

1,847,901

289,418

4,109

2,141,428

1,603,904

52,494

259

1,656,657

1,847,739

244,066

-

2,091,805

1,603,904

7,807

-

1,611,711

162

45,352

4,109

49,623

7,682

1,756

5,926

-

-

-

-

-

-

-

-

-

-

-

-

-

17,677

25,359

-

2,716

1,756

8,642

14,961

14,961

17,903

17,903

49,507

-

-

-

17,903

17,903

49,507

-

7,998

7,998

23,383

28,933

52,316

43,191

4,299

-

-

-

-

43,191

4,299

-

-

-

-

-

-

-

-

-

-

-

-

-

-

44,687

259

44,946

-

-

-

-

23,287

23,287

-

-

2,716

2,716

20,571

20,571

17,892

17,892

49,507

-

-

-

17,892

17,892

49,507

-

7,746

7,746

9,303

5,532

-

310

-

-

-

9,303

5,532

-

5,222

5,532

NLB Group Annual Report 2019  
31 Dec 2018

Financial assets

NLB Group

NLB

Level 1

Level 2

Level 3

Total fair 
value

Level 1

Level 2

Level 3

Total fair 
value

313

in EUR thousands

Financial instruments held for trading

48,697

14,583

  Debt instruments

  Derivatives

Derivatives - hedge accounting

Financial assets measured at fair value 
through other comprehensive income

  Debt instruments

  Equity instruments

Non-trading financial assets mandatorily 
at fair value through profit and loss

  Debt instruments

  Equity instruments

  Loans

Financial liabilities

Financial instruments held for trading

  Derivatives

Derivatives - hedge accounting

Financial liabilities measured at fair 
value through profit or loss

Non-financial assets

Investment properties

Non-current assets classified as held for sale

Non-financial assets impaired during the year

Recoverable amount of property and equipment

Recoverable amount of investments in 
subsidiaries, associates, and joint ventures

48,697

-

-

-

14,583

417

329

-

329

-

63,609

48,697

14,585

48,697

48,697

-

14,912

417

-

-

14,585

417

329

-

329

-

63,611

48,697

14,914

417

1,638,822

255,297

3,960

1,898,079

1,475,633

52,433

248

1,528,314

1,638,660

210,358

-

1,849,018

1,475,633

7,949

-

1,483,582

162

44,939

3,960

49,061

-

44,484

248

44,732

6,666

2,009

4,657

-

-

-

-

-

-

-

-

-

-

-

-

-

25,723

32,389

-

1,923

2,009

6,580

23,800

23,800

12,300

12,300

29,474

-

-

-

12,300

12,300

29,474

-

4,190

4,190

26,436

32,208    

58,644

4,349

6,025

-

-

-

-

4,349

6,025

-

624

-

624

-

-

-

-

-

-

-

-

-

-

-

-

-

28,517

29,141

-

-

1,923

2,547

26,594

26,594

12,256

12,256

29,474

-

-

-

12,256

12,256

29,474

-

3,981

3,981

12,026

1,720

-

312

-

-

-

12,026

1,720

-

1,029

1,341

NLB Group Annual Report 2019314

b) Significant transfers of financial 

instruments between levels of valuation

NLB Group’s policy of  transfers of  
financial instruments between levels of  
valuation is illustrated in the table below.

Fair value hierarchy

Equities

Equity stake

Funds

Debt securities

Equities

Currency

Interest

1

2

3

market value from 
exchange market

regular valuation by 
fund management 
company

market value from 
exchange market

valuation model

valuation model

valuation model

valuation model

valuation model

valuation model        
(underlying in level 1)

valuation model    
(underlying in level 3)

valuation model

valuation model

Derivatives

Transfers

from level 1 to level 3

from level 1 to level 3 from level 1 to level 2 from level 2 to level 3

equity excluded from 
exchange market

fund management 
stops publishing 
regular valuation

fixed income excluded 
from exchange market

underlying excluded 
from exchange market

from level 1 to level 3

from level 3 to level 1 from level 1 to level 2 from level 3 to level 2

companies 
in insolvency 
proceedings 

from level 3 to level 1

equity included to 
exchange market

fund management 
starts publishing 
regular valuation

fixed income not 
liquid (no trading 
for 6 months)

underlying included 
into exchange market

from level 1 to 
level 3 and from 
level 2 to level 3

companies 
in insolvency 
proceedings 

from level 2 to 
level 1 and from 
level 3 to level 1

start trading with 
fixed income on 
exchange market

from level 3 to level 2

until valuation 
parameters are 
confirmed on 
ALCO (at least on 
quarterly basis)

For 2019 and 2018, neither NLB Group 
nor NLB had any significant transfers of  
financial instruments between levels of  
valuation. 

•  derivatives: derivatives except forward 

derivatives and options on equity 
instruments that are not quoted on active 
markets; and

The input parameters used in the income 
approach are the risk-free yield curve and 
the spread over the yield curve (credit, 
liquidity, country).

c) Financial and non-financial assets 

and liabilities at Level 2 regarding 

the fair value hierarchy

Financial instruments on Level 2 of  the fair 
value hierarchy at NLB Group and NLB 
include:

•  debt securities: bonds not quoted 

on active markets and valuated by a 
valuation model;

•  the National Resolution Fund.

Non-financial assets on Level 2 of  the fair 
value hierarchy at NLB Group and NLB 
include investment property. 

When valuing bonds classified on Level 
2, NLB Group primarily uses the income 
approach based on an estimation of  future 
cash flows discounted to the present value. 

Fair values for derivatives are determined 
using a discounted cash flow model 
based on the risk-free yield curve. Fair 
values for options are determined using 
valuation models for options (Garman and 
Kohlhagen model, binomial model, and 
Black-Scholes model). 

NLB Group Annual Report 2019 315

performing loans, the value of  collateral 
and other pay off estimates can be used.

Non-financial assets on Level 3 of  the fair 
value hierarchy at NLB Group include 
investment property. 

NLB Group uses three valuation methods 
for the valuation of  equity financial assets 
mentioned in first bullet: the income, 
market, and cost approaches.

NLB Group selects valuation model and 
values of  unobservable input data within 
a reasonable possible range but uses 
model and input data that other market 
participants would use. 

At least one of  the three valuation methods 
are used for the valuation of  investment 
property. The majority of  investment 
property is valued using the income 
approach where the present value of  
future expected returns is assessed. When 
valuing an investment property, average 
rents at similar locations and capitalisation 
ratios such as: the risk-free yield, risk 
premium and the risk premium to account 
for capital preservation are used. Rents 
at similar locations are generated from 
various sources, like data from lessors and 
lessees, web databases, and own databases. 
NLB Group has observable data for all 
investment property at its disposal. If  
observable data for similar locations are 
not available, NLB Group uses data from 
wider locations and appropriately adjusts 
such data.

At least one of  the three valuation methods 
are used for the valuation of  investment 
property. The majority of  investment 
property is valued using the income 
approach where the present value of  
future expected returns is assessed. When 
valuing an investment property, average 
rents at similar locations and capitalisation 
ratios such as: the risk-free yield, risk 
premium and the risk premium to account 
for capital preservation are used. Rents 
at similar locations are generated from 
various sources, like data from lessors and 
lessees, web databases, and own databases. 
NLB Group has observable data for all 
investment property at its disposal. If  
observable data for similar locations are 
not available, NLB Group uses data from 
wider locations and appropriately adjusts 
such data. 

d) Financial and non-financial 

assets and liabilities at Level 3 

of the fair value hierarchy

Financial instruments on Level 3 of  the fair 
value hierarchy in NLB Group and NLB 
include:

•  equities: mainly Slovenian corporate and 
financial equities that are not quoted on 
active markets; 

•  derivative financial instruments: forward 

derivatives and options on equity 
instruments that are not quoted on an 
active organised market. Fair values 
for forward derivatives are determined 
using the discounted cash flow model. 
Fair values for equity options are 
determined using valuation models for 
options (Garman and Kohlhagen model, 
binomial model, and Black-Scholes 
model). Unobservable inputs include the 
fair values of  underlying instruments 
determined using valuation models. The 
source of  observable market inputs is the 
Bloomberg information system; and
•  loans measured at fair value, which 

according to IFRS 9 do not pass SPPI 
test. Fair value is calculated on the basis 
of  the discounted expected future cash 
flows with the required rate of  return. In 
defining the expected cash flows for non-

NLB Group Annual Report 2019316

Movements of financial assets and liabilities at Level 3

Financial 
instruments held 
for trading

Financial assets 
measured at fair 
value through OCI

Non-trading financial assets mandatorily 
at fair value through profit or loss

in EUR thousands

Financial liabilities 
measured at fair 
value through 
profit or loss

NLB Group

Derivatives Equity instruments Equity instruments

Loans and other 
financial assets

Total financial 
assets

Loans and other 
financial liabilities 

Balance as at 1 January 2018

Exchange differences 

Valuation:

- through profit or loss

- recognised in other comprehensive income

Increases

Decreases

Balance as at 31 December 2018

Exchange differences 

Effects of translation of foreign 
operations to presentation currency

Valuation:

- through profit or loss

- recognised in other comprehensive income

Increases

Decreases

Transfer to level 3

571

-

(242)

-

-

-

329

-

-

478

-

-

-

-

3,853

127

-

(7)

-

(13)

3,960

-

106

-

43

-

-

-

Balance as at 31 December 2019

807

4,109

1,578

-

345

-

-

-

1,923

-

-

7,128

-

-

(6,935)

600

2,716

24,649

-

2,749

-

26,399

(29,997)

23,800

-

-

14,291

-

7,147

30,651

127

2,852

(7)

26,399

(30,010)

30,012

-

106

21,897

43

7,147

(30,277)

(37,212)

-

14,961

600

22,593

5,180

20

(1,010)

-

-

-

4,190

10

-

3,798

-

-

-

-

7,998

Financial 
instruments held 
for trading

Financial assets 
measured at fair 
value through OCI

Non-trading financial assets mandatorily 
at fair value through profit or loss

in EUR thousands

Financial liabilities 
measured at fair 
value through 
profit or loss

NLB

Derivatives Equity instruments Equity instruments

Loans and other 
financial assets

Total financial 
assets

Loans and other 
financial liabilities 

30,055

32,479

-

-

Balance as at 1 January 2018

Exchange differences 

Valuation:

- through profit or loss

- recognised in other comprehensive income

Increases

Decreases

Balance as at 31 December 2018

Exchange differences 

Valuation:

- through profit or loss

- recognised in other comprehensive income

Increases

Decreases

Transfer to level 3

571

-

(242)

-

-

-

329

-

478

-

-

-

-

275

-

-

(24)

-

(3)

248

-

-

11

-

-

-

Balance as at 31 December 2019

807

259

1,578

-

345

-

-

-

1,923

-

4,169

-

26,161

(33,791)

26,594

-

7,128

12,927

-

-

(6,935)

600

2,716

-

10,908

(29,858)

-

20,571

4,272

(24)

26,161

(33,794)

29,094

-

-

20,533

11

10,908

(36,793)

600

24,353

4,531

20

(570)

-

-

-

3,981

10

3,755

-

-

-

-

7,746

NLB Group Annual Report 2019 317

NLB Group and NLB recognise the effects 
from valuation of  trading instruments in 
income statement line ‘Gains less losses 
from financial assets and liabilities held 
for trading’, effects from valuation of  
non-trading equity instruments and loans 
mandatorily measured at fair value through 
profit or loss in income statement line 

‘Gains less losses from non-trading financial 
assets mandatorily at fair value through 
profit or loss’ and effects from valuation 
of  financial assets measured at fair value 
through other comprehensive income in 
the accumulated other comprehensive 
income item “Financial assets measured 

at fair value through other comprehensive 
income”. 

In 2019, NLB Group and NLB recognised 
the following unrealised gains or losses for 
financial instruments that were at Level 3 as 
at 31 December:

NLB Group

31 Dec 2019

Items of Income statement

Financial assets 
measured at fair 
value through other 
comprehensive 
income

Financial assets, 
held for trading

Non-trading financial assets mandatorily 
at fair value through profit or loss

in EUR thousands

Financial liabilities 
measured at fair 
value through 
profit or loss

Derivatives

Equity instruments

Equity instruments

Loans and other 
financial assets

Loans and other 
financial liabilities

Gains/(losses) from financial assets and liabilities held for trading

478

Gains/(losses) from non-trading financial assets 
mandatorily at fair value through profit or loss

Foreign exchange translation gains/(losses)

Item of Other comprehensive income

Financial assets measured at fair value through 
other comprehensive income

-

-

-

-

-

-

43

-

845

-

-

-

14,291

-

-

-

(3,798)

(10)

-

NLB Group

31 Dec 2018

Items of Income statement

Financial assets 
measured at fair 
value through other 
comprehensive 
income

Financial assets, 
held for trading

Non-trading financial assets mandatorily 
at fair value through profit or loss

in EUR thousands

Financial liabilities 
measured at fair 
value through 
profit or loss

Derivatives

Equity instruments

Equity instruments

Loans and other 
financial assets

Loans and other 
financial liabilities

Gains/(losses) from financial assets and liabilities held for trading

(242)

Gains/(losses) from non-trading financial assets 
mandatorily at fair value through profit or loss

Foreign exchange translation gains/(losses)

Item of Other comprehensive income

Financial assets measured at fair value through 
other comprehensive income

-

-

-

-

-

-

(7)

-

345

-

-

-

2,749

-

-

-

1,010

(20)

-

NLB Group Annual Report 2019318

NLB

31 Dec 2019

Items of Income statement

Financial assets 
measured at fair 
value through other 
comprehensive 
income

Financial assets, 
held for trading

Non-trading financial assets mandatorily 
at fair value through profit or loss

in EUR thousands

Financial liabilities 
measured at fair 
value through 
profit or loss

Derivatives

Equity instruments

Equity instruments

Loans and other 
financial assets

Loans and other 
financial liabilities

Gains/(losses) from financial assets and liabilities held for trading

478

Gains/(losses) from non-trading financial assets 
mandatorily at fair value through profit or loss

Foreign exchange translation gains/(losses)

Item of Other comprehensive income

Financial assets measured at fair value through 
other comprehensive income

-

-

-

-

-

-

11

-

845

-

-

-

12,927

-

-

-

(3,755)

(10)

-

NLB

31 Dec 2018

Items of Income statement

Financial assets 
measured at fair 
value through other 
comprehensive 
income

Financial assets, 
held for trading

Non-trading financial assets mandatorily 
at fair value through profit or loss

in EUR thousands

Financial liabilities 
measured at fair 
value through 
profit or loss

Derivatives

Equity instruments

Equity instruments

Loans and other 
financial assets

Loans and other 
financial liabilities

Gains/(losses) from financial assets and liabilities held for trading

(242)

Gains/(losses) from non-trading financial assets 
mandatorily at fair value through profit or loss

Foreign exchange translation gains/(losses)

Item of Other comprehensive income

Financial assets measured at fair value through 
other comprehensive income

-

-

-

-

-

-

(24)

-

345

-

-

-

4,169

-

-

-

570

(20)

-

Movements of non-financial assets at Level 3

Investment property

Balance as at 1 January

Effects of translation of foreign operations to presentation currency

Additions

Disposals

Transfer from/(into) property and equipment

Transfer from/(into) non-current assets held for sale

Transfer from/(into) other assets

Net valuation to fair value

Balance as at 31 December

in EUR thousands

NLB Group

2019

32,208

84

-

(4,188)

(363)

550

-

642

2018

24,119

(9)

99

(891)

7,600

-

1,392

(102)

28,933

32,208

NLB Group Annual Report 2019 e) Fair value of financial instruments not measured at fair value in financial statements

319

in EUR thousands

NLB Group

NLB

31 Dec 2019

31 Dec 2018

31 Dec 2019

31 Dec 2018

Carrying value

Fair value Carrying value

Fair value Carrying value

Fair value Carrying value

Fair value

Financial assets measured at amortised cost

- debt securities

1,653,848

1,715,350

1,428,962

1,471,050

1,485,166

1,543,518

1,274,978

1,313,913

- loans and advances to banks

93,403

93,503

118,696

118,973

144,352

150,520

110,297

123,377

- loans and advances to customers

7,589,724

7,775,128

7,124,633

7,186,301

4,568,599

4,713,622

4,451,477

4,472,075

- other financial assets

97,415

97,415

75,171

75,171

67,279

67,279

42,741

42,741

Financial liabilities measured at amortised cost

- deposits from banks and central banks

42,840

42,690

26,775

26,754

89,820

89,820

48,903

48,901

- borrowings from banks and central banks

170,385

178,374

258,423

268,003

161,564

169,312

244,133

253,376

- due to customers

11,612,317

11,630,157

10,464,017

10,478,309

7,760,737

7,768,365

7,033,409

7,039,583

- borrowings from other customers

64,458

63,868

61,844

62,226

2,537

2,548

4,128

4,135

- subordinated liabilities

210,569

211,889

15,050

15,209

210,569

211,889

-

-

- other financial liabilities

158,484

158,484

100,887

100,887

98,342

98,342

62,212

62,212

The estimated fair value of  other deposits 
and borrowings from customers is based 
on discounted cash flows using interest 
rates for new deposits with similar residual 
maturities.

Other financial assets and liabilities

The carrying amount of  other financial 
assets and liabilities is a reasonable 
approximation of  their fair value as they 
mainly relate to short-term receivables and 
payables.

Loans and advances to banks

The estimated fair value of  deposits is based 
on discounted cash flows using prevailing 
market interest rates for instruments with 
similar credit risk and residual maturities. 
The fair value of  overnight deposits equals 
their carrying value.

Loans and advances to customers

The estimated fair value of  loans and 
advances represents the discounted amount 
of  estimated future cash flows expected 
to be received. Expected cash flows are 
discounted at current market rates for 
debts with similar credit risk and residual 
maturities to determine their fair value.

Deposits and borrowings

The fair value of  sight deposits and 
overnight deposits equals their carrying 
value. However, their actual value for NLB 
Group depends on the timing and amounts 
of  cash flows, current market rates, and 
the credit risk of  the depository institution 
itself. A portion of  sight deposits is stable, 
similar to term deposits. Therefore, their 
economic value for NLB Group differs from 
the carrying amount.

NLB Group Annual Report 2019320

Fair value hierarchy of financial instruments not measured at fair value in financial statements

NLB Group

NLB

in EUR thousands

31 Dec 2019

Level 1

Level 2

Level 3

Total fair 
value

Level 1

Level 2

Level 3

Total fair 
value

Financial assets measured at amortised cost

- debt securities

1,464,677

250,673

- loans and advances to banks

- loans and advances to customers

- other financial assets

Financial liabilities measured at amortised cost

- deposits from banks and central banks

- borrowings from banks and central banks

- due to customers

- borrowings from other customers

- subordinated liabilities

- other financial liabilities

-

-

-

-

-

-

-

93,503

7,775,128

97,415

42,690

178,374

11,630,157

63,868

166,349

45,540

-

158,484

-

-

-

-

-

-

-

-

-

-

1,715,350

1,437,771

105,747

93,503

7,775,128

97,415

42,690

178,374

11,630,157

63,868

-

-

-

-

-

-

-

150,520

4,713,622

67,279

89,820

169,312

7,768,365

2,548

211,889

166,349

45,540

158,484

-

98,342

-

-

-

-

-

-

-

-

-

-

1,543,518

150,520

4,713,622

67,279

89,820

169,312

7,768,365

2,548

211,889

98,342

in EUR thousands

31 Dec 2018

Level 1

Level 2

Level 3

Total fair 
value

Level 1

Level 2

Level 3

Total fair 
value

NLB Group

NLB

Financial assets measured at amortised cost

- debt securities

1,392,741

78,309

- loans and advances to banks

- loans and advances to customers

- other financial assets

Financial liabilities measured at amortised cost

- deposits from banks and central banks

- borrowings from banks and central banks

- due to customers

- borrowings from other customers

- subordinated liabilities

- other financial liabilities

-

-

-

-

-

-

-

-

-

118,973

7,186,301

75,171

26,754

268,003

10,478,309

62,226

15,209

100,887

-

-

-

-

-

-

-

-

-

-

1,471,050

1,235,604

78,309

118,973

7,186,301

75,171

26,754

268,003

10,478,309

62,226

15,209

100,887

-

-

-

-

-

-

-

-

-

123,377

4,472,075

42,741

48,901

253,376

7,039,583

4,135

-

62,212

-

-

-

-

-

-

-

-

-

-

1,313,913

123,377

4,472,075

42,741

48,901

253,376

7,039,583

4,135

-

62,212

6.6.  Offsetting financial assets and 

financial liabilities

NLB Group has entered into bilateral 
foreign exchange netting arrangements 
with certain banks and corporates. Cash 
flows from such transactions that are due 
on the same day in the same currency, are 
settled on a net basis, i.e., a single cash 
flow for each currency. The settlement of  
all interest rates derivatives is also carried 
out by netting of  both legs of  transaction. 

Assets and liabilities related to these netting 
arrangements are not presented in a net 
amount in the statement of  financial 
position because netting rules apply to cash 
flows and not to an instrument as a whole. 

In 2013, NLB Group also novated certain 
standardised derivatives (some interest 
rate swaps) to a clearing house or central 
counterparty. A system of  daily margins 
assures the mitigation and collateralisation 

of  exposures, as well as the daily settlement 
of  cash flows for each currency.

All derivatives are done under the 
conditions of  signed Master Agreements 
(MA), with international banks ISDA MA 
is in place along with CSA annex and for 
corporates domestic MA is in place, which 
enable daily evaluation and exchange of  
margining.

NLB Group Annual Report 2019 Gross amounts of 
recognised financial 
assets/liabilities

19,695

67,399

NLB Group

Amounts not set-off on the statement 
of financial position

Impact of master 
netting agreements

Financial instruments 
collateral

16

59,657

4,061

4,061

NLB

Amounts not set-off on the statement 
of financial position

Gross amounts of 
recognised financial 
assets/liabilities

Impact of master 
netting agreements

Financial instruments 
collateral

19,742

67,399

4,061

4,061

16

59,657

321

in EUR thousands

Net amount

15,618

3,681

in EUR thousands

Net amount

15,665

3,681

in EUR thousands

NLB Group and NLB

Amounts not set-off on the statement 
of financial position

Gross amounts of 
recognised financial 
assets/liabilities

Impact of master 
netting agreements

Financial instruments 
collateral

15,002

41,730

2,111

2,111

1,027

35,898

Net amount

11,864

3,721

31 Dec 2019

Financial assets/liabilities

Derivatives - assets 

Derivatives - liabilities

31 Dec 2019

Financial assets/liabilities

Derivatives - assets 

Derivatives - liabilities

31 Dec 2018

Financial assets/liabilities

Derivatives - assets 

Derivatives - liabilities

NLB Group and NLB have no financial 
assets/liabilities set off in the statement of  
financial position.

NLB Group Annual Report 2019322

7.  Analysis by segment for NLB Group

a) Segments

2019

Total net income

NLB Group

in EUR thousands

Corporate 
and 
investment 
banking in 
Slovenia

Retail 
banking in 
Slovenia

Strategic 
foreign 
markets

Financial 
markets in 
Slovenia

Non-core 
members

Other 

activities Unallocated

Total

165,637

80,226

210,415

35,586

10,967

12,741

 Net income from external customers

172,677

84,992

213,184

19,201

10,865

12,681

 Intersegment net income

(7,041)

(4,766)

(2,769)

16,385

Net interest income

87,409

37,264

157,543

33,604

 Net interest income from external customers

94,829

41,348

160,463

17,703

102

2,740

4,277

 Intersegment net interest income

(7,420)

(4,084)

(2,920)

15,901

(1,537)

60

(73)

(133)

60

Administrative expenses

(106,402)

(40,508)

(93,255)

(6,862)

(12,653)

(12,090)

Depreciation and amortisation

(11,546)

(3,937)

(12,931)

(621)

(1,300)

(1,271)

Reportable segment profit/(loss) before 
impairment and provision charge

Other net gains/(losses) from equity investments 
in subsidiaries, associates, and joint ventures 

47,689

35,780

104,229

28,103

(2,986)

(621)

4,197

-

-

-

-

-

Impairment and provisions charge

(4,382)

21,043

(11,295)

(475)

(108)

(5,776)

Profit/(loss) before income tax

47,504

56,823

92,934

27,628

(3,094)

(6,397)

 Owners of the parent

 Non-controlling interests

Income tax

Profit for the year

47,504

56,823

84,692

27,628

(3,094)

(6,397)

-

-

-

-

8,242

-

-

-

-

-

-

-

Reportable segment assets

2,551,708

2,042,200

4,731,350

4,412,561

169,456

259,314

Investments in associates, and joint ventures

7,499

-

-

-

-

-

Reportable segment liabilities

6,464,417

1,341,878

4,043,172

465,168

8,791

119,766

Additions to non-current assets

13,310

4,618

13,995

342

291

4,111

-

-

-

-

-

-

-

-

-

-

-

-

-

-

515,571

513,600

1,971

318,487

318,487

-

(271,770)

(31,607)

212,194

4,197

(994)

215,397

207,155

8,242

(13,579)

(13,579)

193,576

14,166,589

7,499

12,443,191

36,667

-

-

-

-

NLB Group Annual Report 2019 323

in EUR thousands

Other 

activities Unallocated

Total

2018

Total net income

Retail 
banking in 
Slovenia

Corporate 
banking in 
Slovenia

Strategic 
foreign 
markets

NLB Group

Financial 
markets and 
investment 
banking in 
Slovenia

Non-strategic 
markets and 
activities

146,429

76,663

213,979

38,829

14,515

 Net income from external customers

147,981

80,264

214,934

30,779

14,510

 Intersegment net income

(1,552)

(3,602)

(955)

8,051

Net interest income

79,325

42,535

150,113

31,686

 Net interest income from external customers

81,235

46,137

151,850

23,892

 Intersegment net interest income

(1,910)

(3,602)

(1,737)

7,794

4

9,334

9,927

(593)

4,849

4,801

48

(83)

(131)

48

Administrative expenses

(96,960)

(38,963)

(90,863)

(11,487)

(16,794)

(8,358)

Depreciation and amortisation

(10,350)

(3,996)

(9,098)

(1,098)

(1,423)

(1,260)

Reportable segment profit/(loss) before 
impairment and provision charge

Other net gains/(losses) from equity investments 
in subsidiaries, associates, and joint ventures 

39,119

33,703

114,018

26,244

(3,703)

(4,769)

5,446

-

-

-

-

-

Impairment and provisions charge

(3,692)

26,648

(14,286)

241

11,938

2,428

Profit/(loss) before income tax

40,874

60,351

99,732

26,485

 Owners of the parent

 Non-controlling interests

Income tax

Profit for the year

40,874

60,351

91,802

26,485

-

-

-

-

7,930

-

-

-

8,236

8,236

-

-

(2,341)

(2,341)

-

-

Reportable segment assets

2,347,174

1,975,803

4,293,207

3,634,975

263,690

188,033

Investments in associates, and joint ventures

37,147

-

-

-

-

-

Reportable segment liabilities

5,821,282

1,157,405

3,596,397

391,145

18,334

98,023

Additions to non-current assets

11,138

4,061

8,928

673

161

2,069

-

-

-

-

-

-

-

-

-

-

-

-

-

-

495,263

493,269

1,994

312,910

312,910

-

(263,426)

(27,224)

204,613

5,446

23,277

233,336

225,406

7,930

(21,759)

(21,759)

203,647

12,702,882

37,147

11,082,585

27,031

-

-

-

-

Segment reporting is presented in 
accordance with the strategy on the basis 
of  the organisational structure used in 
management reporting of  NLB Group’s 
results. NLB Group’s segments are business 
units that focus on different customers and 
markets. They are managed separately 
because each business unit requires different 
strategies and service levels.

The business activities of  NLB are divided 
into several segments. Interest income 
is reallocated between segments on the 
basis of  fund transfer rates (FTP). Other 
NLB Group members are, based on their 
business activity, included in only one 
segment. 

monitored due to changes in the criteria for 
market segmentation and the treatment of  
legal entities in NLB, the termination of  
the European Commission commitments 
related to disinvestment of  certain 
industries and other strategic decisions. 
This has resulted in the following changes: 

•  Investment banking and custody services 
shifted from segment Financial markets 
in Slovenia to segment Corporate and 
Investment Banking in Slovenia. 
•  Part of  legal entities with the basic 
treatment was transferred from the 
segment Corporate and Investment 
Banking in Slovenia to the segment Retail 
banking in Slovenia. 

•  Since the European Commission 

In 2019, NLB Group changed the way in 
which business segments are managed and 

commitments regarding the reduction 
of  credit business in specific industries 

(construction, transport, financial 
holdings and foreign clients) have 
ceased to exist, there is no need for 
specific monitoring of  NLB non-core 
segment. Consequently, such clients were 
transferred to the segment Corporate 
and Investment Banking in Slovenia from 
the segment Non-strategic markets and 
activities, which was renamed to Non-
core members in 2019. 

•  The transfer of  NLB Srbija and NLB 
Črna Gora from the Strategic Foreign 
Markets segment to the Non-core 
members segment. 

Due to these changes the segments’ 
results for the year 2019 are not directly 
comparable to the segments’ results for the 
previous year.

NLB Group Annual Report 2019324

Description of  NLB Group’s segments:

•  Retail banking in Slovenia represents 
banking with individuals and legal 
entities with the basic treatment in NLB 
and assets management – NLB Skladi. 
It also includes the contribution to the 
financial result of  the joint venture NLB 
Vita and the associate Bankart;

(bank) members in strategic markets of  
NLB Group (Bosnia and Herzegovina, 
Montenegro, Kosovo, North Macedonia 
and Serbia), except leasing and REAM 
entities;

•  Financial markets in Slovenia, which 

include treasury activities, asset liability 
management, trading in financial 
instruments;

•  Corporate and Investment Banking in 

•  Non-core members represent total 

NLB Group is primarily a financial group, 
and net interest income represents the 
majority of  its net revenues. NLB Group’s 
main indicator of  a segment’s efficiency is 
net profit before tax.

There was no income from transactions 
with a single external customer that 
amounted to 10% or more of  NLB Group’s 
income.

Slovenia, which includes operations with 
large (key), medium-sized (mid-market), 
micro and small businesses, intensive care 
and non-performing loans, brokerage 
and custody of  securities, as well as 
financial advisory; 

•  Strategic foreign markets represent 

all business activities of  NLB Group 

activities of  NLB Group members in 
non-strategic markets of  NLB Group 
(Croatia, Germany, Switzerland) and all 
leasing and REAM entities; and
•  Other activities represent items of  

NLB income statement not related to 
reportable segments.

b) Geographical information

Geographical analysis includes a 
breakdown of  items with respect to the 
country in which individual NLB Group 
entities are located.

NLB Group

Slovenia

South East Europe

North Macedonia

Serbia

Montenegro

Croatia

Revenues

Net income

Profit/(loss) before 
income tax

Income tax

in EUR thousands

2019

2018

2019

2018

2019

2018

2019

2018

332,511

327,594

295,254

284,157

114,711

136,206

(2,821)

(12,823)

266,923

249,344

216,347

208,551

100,034

96,166

(10,692)

(8,930)

84,134

82,710

66,498

69,410

36,216

36,332

(3,211)

(3,879)

33,578

29,307

25,390

24,323

33,121

30,114

28,091

24,855

63

-

783

1,115

4,997

8,353

(105)

4,368

9,729

1,148

(172)

(1,909)

(100)

(219)

406

(143)

Bosnia and Herzegovina

70,975

68,751

58,403

56,476

28,738

27,832

(2,857)

(3,118)

Kosovo

Western Europe

Germany

Switzerland

Czech Republic

Total

45,052

38,462

37,182

32,372

21,835

16,757

(2,443)

(1,977)

571

7

564

-

596

8

588

-

1,998

61

1,937

1

561

(122)

683

-

665

(276)

941

(13)

994

779

215

(30)

(66)

-

(66)

-

(6)

-

(6)

-

600,005

577,534

513,600

493,269

215,397

233,336

(13,579)

(21,759)

The column ‘Revenues’ includes interest 
and similar income, dividend income, and 
fee and commission income.

The column ‘Net Income’ includes net 
interest income, dividend income, net fee 
and commission income, the net effect of  
financial instruments, foreign exchange 
translation, effect on derecognition of  
assets, net operating income and, gain less 
losses from non-current assets held for sale.

NLB Group Annual Report 2019 325

in EUR thousands

Non-current assets

Total assets

Number of employees

31 Dec 2019

31 Dec 2018

31 Dec 2019

31 Dec 2018

31 Dec 2019

31 Dec 2018

151,934

179,526

9,350,558

8,373,933

142,870

128,416

4,811,617

4,346,277

2,750

3,124

2,786

3,096

34,971

25,549

30,089

2,045

34,246

15,970

158

152

6

-

31,537

1,448,179

1,341,154

24,086

28,811

2,827

639,351

511,119

533,849

518,083

12,497

23,945

28,240

1,381,718

1,282,643

12,915

796,023

669,333

221

209

12

-

11,913

1,787

10,126

-

19,641

1,335

18,306

178

903

494

312

7

934

474

4

1

3

-

893

471

308

9

939

476

5

1

4

-

294,962

308,163

14,174,088

12,740,029

5,878

5,887

Revenues

Net income

Profit/(loss) before 
income tax

Income tax

in EUR thousands

2019

2018

2019

2018

2019

2018

2019

2018

415,437

388,060

371,079

341,840

185,857

186,366

(2,926)

(13,201)

267,546

249,748

214,111

212,235

99,862

100,806

(10,635)

(8,815)

84,105

82,692

64,890

73,592

36,088

41,283

(3,211)

(3,879)

33,798

29,520

26,171

25,005

33,381

30,264

27,904

24,561

142

30

756

786

4,919

8,368

(105)

3,844

9,729

1,309

(115)

(1,909)

(100)

(104)

406

(143)

NLB Group

Slovenia

South East Europe

North Macedonia

Serbia

Montenegro

Croatia

Bosnia and Herzegovina

Kosovo

Western Europe

Germany

Switzerland

Czech Republic

Total

The table below presents data on NLB 
Group members before intercompany 
eliminations and consolidation journals.

NLB Group

Slovenia

South East Europe

North Macedonia

Serbia

Montenegro

Croatia

Bosnia and Herzegovina

71,054

68,780

57,602

55,885

28,604

27,828

(2,857)

(3,118)

Kosovo

Western Europe

Germany

Switzerland

Czech Republic

Total

45,066

38,462

36,788

32,406

21,988

16,813

(2,443)

(1,977)

1,688

2

1,686

-

634

4

630

-

2,882

56

2,826

1

202

(126)

328

-

2,033

(275)

2,308

(13)

996

780

216

(30)

(6)

-

(6)

-

(6)

-

(6)

-

684,671

638,442

588,073

554,277

287,739

288,138

(13,567)

(22,022)

NLB Group Annual Report 2019326

8.  Related-party transactions

A related party is a person or entity that is 
related to NLB Group in such a manner 
that it has control or joint control, has a 
significant influence, or is a member of  
the key management personnel of  the 

reporting entity. Related parties of  NLB 
Group and NLB include: key management 
personnel (Management Board, other 
key management personnel and their 
family members); the Supervisory Board; 
companies in which members of  the 
Management Board, key management 

personnel, or their family members have 
control, joint control, or a significant 
influence; a major shareholder of  NLB with 
significant influence, subsidiaries, associates, 
and joint ventures.

Related-party transactions with Management Board and other key management personnel, their family 

members and companies these related parties have control, joint control, or significant influence

A number of  banking transactions are 
entered into with related parties in the 
normal course of  business. The volume 
of  related-party transactions and the 
outstanding balances are as follows:

Management Board and 
other Key management 
personnel

Family members of 
the Management 
Board and other key 
management personnel

in EUR thousands

Companies in which 
members of the 
Management Board, key 
management personnel 
or their family members 
have control, joint control 
or a significant influence

Supervisory Board

NLB Group and NLB 

2019

2018

2019

2018

2019

2018

2019

2018

Loans issued

Balance at 1 January

Increase

Decrease

Balance at 31 December

Interest income

Deposits received

Balance at 1 January

Increase

Decrease

Balance at 31 December

Interest expense

Other financial liabilities

Guarantees issued and credit commitments

Fee income

Other income

Other expenses

1,903

1,192

(976)

2,119

41

1,732

1,367

1,903

34

1,981

1,868

(1,520)

(2,117)

1,579

1,732

(4)

2,759

246

11

20

(8)

(4)

2,552

221

9

5

(3)

2,021

946

347

492

413

221

231

245

242

441

413

43

(1,064)

(319)

(287)

(346)

(452)

(208)

520

8

447

1,175

(751)

871

-

-

82

6

-

-

347

8

769

656

(978)

447

(1)

-

83

6

-

(1)

130

3

102

265

(174)

193

-

4

91

5

-

231

4

593

648

(1,139)

102

-

6

59

10

-

(54)

(58)

248

5

341

158

(301)

198

-

-

18

2

-

-

435

53

(75)

413

10

240

769

(668)

341

-

-

26

2

-

-

Key management compensation

The performance of  key management 
is defined by financial and non-financial 
criteria. They are entitled to the annual 
variable part of  the salary based on their 
achievement of  the financial and non-
financial performance criteria, which 

encompass the goals of  NLB Group or 
NLB, the goals of  the organisational unit, 
and the personal goals of  the employee 
performing special work. 

Members of  the Management Board 
are entitled to a contractual gross salary 

considering the limitations of  the Slovenian 
legislation (ZBan-2). The applicable 
Remuneration Policy for the Employees 
Performing special job in NLB d.d. 
regulates the remuneration of  the members 
of  the Management Board and refers to 

NLB Group Annual Report 2019  
the period to which the variable part of  the 
salary for performance relates. 

Simultaneously, under the contract, 
members of  the Management Board are 
entitled to a variable part of  the salary 
based on criteria set by the Supervisory 
Board. Each year, the Supervisory Board 
determines the criteria of  remuneration 
upon the adoption of  the Bank’s annual 
business plan. 

In accordance with the legislation, the 
annual variable part of  the salary cannot 
in any case exceed eight average gross 
salaries in a business year of  members 
of  the Management Board. In addition, 
members of  the Management Board are 
entitled to variable part of  the salary only 
proportionally, depending on their actual 
employment in the Bank for the period for 
which the variable part of  the salary relates. 

 NLB Group and NLB

Short-term benefits

Cost refunds

Long-term bonuses:

 - severance pay

 - other benefits

 - variable part of payments

Total

327

The non-deferred part of  variable 
remuneration is paid no later than three 
months after the adoption of  the Annual 
Report of  NLB d.d. for the business year 
to which the variable remuneration relates. 
Variable remuneration part of  payment 
of  an employee performing special job is 
awarded and paid in cash, provided that the 
amount does not exceed EUR 50 thousand 
for each financial year, and if  this is 
permissible in accordance with the relevant 
regulation.

If  the variable remuneration part of  
payment of  an employee performing 
special job exceeds EUR 50 thousand 
for each financial year and if  this is 
permissible in accordance with the relevant 
regulation, then at least 50% of  the variable 
remuneration must consist of  instruments. 
The employee performing special job may 
only transfer such instruments with the 
Bank’s approval which cannot be issued 
before the expiry of  two years after the 

acquisition. The latter applies to both – the 
non-deferred and deferred part of  the 
variable remuneration.

The deferred part of  the variable part of  
the salary must be deferred for a period of  
at least three and at most five years of  the 
day on which the non-deferred part of  such 
variable remuneration is paid, according to 
the legislation (ZBan-2). 

Upon the conclusion of  the General 
Meeting of  Shareholders, members of  
the Supervisory Board receive payment 
for their performance and attendance, 
while the previously mentioned amounts 
are limited to a decision of  the General 
Meeting of  Shareholders and are in 
full compliance with the applicable 
recommendations of  corporate governance.

The table below shows payments in 
presented periods.

Management Board

Other key management personnel

Supervisory Board

in EUR thousands

2019

1,676

4

-

6

162

1,848

2018

661

5

-

6

143

815

2019

5,064

86

-

72

1,316

6,538

2018

4,734

88

4

73

1,352

6,251

2019

357

85

-

-

-

2018

251

57

-

-

-

442

308

Short-term benefits include: 

•  non-monetary benefits (company cars, 

•  monetary benefits (gross salaries, 
supplementary insurance, holiday 
allowances, other bonuses); and

health care, apartments, etc.).

The reimbursement of  cost comprises food 
allowances and travel expenses.

NLB Group Annual Report 2019328

Payments to individual members of the Management Board 

Member

Blaž Brodnjak
1.12.2012

Andreas Burkhardt 
18.9.2013

Archibald Kremser
31.7.2013

László Pelle
26.10.2016

Short-term benefits:

- gross salary and holiday allowance

- benefits and other short-term bonuses

Costs refunds

Long-term bonuses:

- other benefits

- variable part of payments

Total

Short-term benefits:

- gross salary and holiday allowance

- benefits and other short-term bonuses

Costs refunds

Long-term bonuses:

- other benefits

- variable part of payments

Total

Short-term benefits:

- gross salary and holiday allowance

- benefits and other short-term bonuses

Costs refunds

Long-term bonuses:

- other benefits

- variable part of payments

Total

Short-term benefits:

- gross salary and holiday allowance

- benefits and other short-term bonuses

Costs refunds

Long-term bonuses:

- other benefits

- variable part of payments

Total

2019

433,882

2,173

1,016

1,409

45,497

483,977

397,291

18,515

1,047

1,409

45,497

463,759

412,973

25,393

1,028

1,409

45,497

486,300

355,473

30,364

1,261

1,409

25,000

413,507

in EUR

2018

146,805

1,988

1,126

1,409

40,773

192,101

146,805

20,080

1,163

1,409

40,773

210,230

146,805

19,556

1,052

1,409

40,773

209,595

146,805

32,283

1,206

1,409

20,886

202,589

NLB Group Annual Report 2019 Payments to individual members of the Supervisory Board

Member

Andreas Klingen
22.6.2015

Primož Karpe
11.2.2016

Laszlo Zoltan Urban
11.2.2016

Alexander Bayr
4.8.2016

David Eric Simon
4.8.2016

Peter Groznik
8.9.2017

Simona Kozjek
8.9.2017

Vida Šeme Hočevar
8.9.2017

Gregor Rok Kastelic
10.6.2019

Shrenik Dhirajlal Davda
10.6.2019

Mark William Lane Richards
10.6.2019

Session fees

Annual compensation

Costs refunds

Session fees

Annual compensation

Costs refunds

Session fees

Annual compensation

Costs refunds

Session fees

Annual compensation

Costs refunds

Session fees

Annual compensation

Costs refunds

Session fees

Annual compensation

Costs refunds

Session fees

Annual compensation

Costs refunds

Session fees

Annual compensation

Costs refunds

Session fees

Annual compensation

Costs refunds

Session fees

Annual compensation

Costs refunds

Session fees

Annual compensation

Costs refunds

329

in EUR

2018

4,565

27,750

11,702

5,445

37,500

9,858

4,345

22,500

6,931

5,005

22,500

10,936

5,225

26,250

16,206

4,565

22,500

1,487

4,345

22,500

-

5,665

30,000

266

-

-

-

-

-

-

-

-

-

2019

5,940

41,136

17,200

7,260

48,980

9,698

5,445

33,384

6,759

6,765

38,758

15,992

6,380

36,994

16,770

5,720

32,214

4,056

935

3,750

-

1,155

5,000

22

1,980

21,901

4,406

2,200

23,072

6,136

2,200

26,008

4,119

NLB Group Annual Report 2019330

Related-party transactions with subsidiaries, associates, and joint ventures

Loans issued

Balance at 1 January

Increase

Decrease

Balance at 31 December

Interest income

Impairment

Deposits received

Balance at 1 January

Effects of translation of foreign operations to presentation currency 

Increase

Decrease

Balance at 31 December

Interest expense

Other financial assets

Other financial liabilities

Guarantees issued and credit commitments

Fee income

Fee expense

Other income

Other expense

Gains less losses on derecognition of financial assets/liabilities held for trading

NLB Group

in EUR thousands

Associates

Joint ventures

2019

2018

2019

2018

1,176

112

(222)

1,066

34

21

722

-

1,920

(1,800)

842

-

18

1,294

31

9

1,296

120

(240)

1,176

38

20

4,958

-

14,750

(18,986)

722

-

22

1,131

35

107

(14,101)

(12,496)

192

(545)

-

196

(853)

(1)

2,981

37

(1,813)

1,205

21

66

4,424

17

92,618

(88,604)

8,455

(66)

539

250

26

4,985

(2,138)

134

(23)

-

4,333

58

(1,410)

2,981

40

99

6,856

5

90,948

(93,385)

4,424

(34)

347

231

26

4,325

(2,020)

132

(26)

-

NLB Group Annual Report 2019 331

in EUR thousands

NLB

Subsidiaries

Associates

Joint ventures

2019

2018

2019

2018

2019

2018

187,744

278,064

95,047

63,853

(122,157)

(154,173)

160,634

187,744

4,694

1,461

4,453

798

56,784

36,470

376,939

358,462

(363,254)

(338,148)

70,469

56,784

34

(12)

27

24

1,176

112

(222)

1,066

34

21

-

-

-

-

-

-

1,296

120

(240)

1,176

38

20

-

-

-

-

-

-

2,940

35

(1,801)

1,174

19

66

-

-

-

-

-

-

4,272

53

(1,385)

2,940

38

99

-

-

-

-

-

-

40,313

56,129

13,862,854

14,565,179

722

1,920

4,958

14,750

2,588

82,911

4,855

80,802

(13,822,361)

(14,580,995)

(1,800)

(18,986)

(80,081)

(83,069)

80,806

(228)

47

9,743

984

235

40,313

(207)

2

588

745

86

842

722

5,418

2,588

-

-

-

18

1,174

31

-

-

9

-

-

-

22

1,078

35

-

-

107

(11,918)

(11,029)

192

(542)

-

-

196

(538)

(1)

-

-

-

-

539

116

26

-

-

4,847

(771)

133

(23)

-

-

-

-

-

347

140

26

-

-

4,203

(906)

131

(26)

-

-

Loans issued

Balance at 1 January

Increase

Decrease

Balance at 31 December

Interest income

Impairment

Deposits

Balance at 1 January

Increase

Decrease

Balance at 31 December

Interest income

Impairment

Deposits received

Balance at 1 January

Increase

Decrease

Balance at 31 December

Interest expense

Derivatives

Fair value

Contractual amount

Other financial assets

Other financial liabilities

Guarantees issued and credit commitments

32,727

25,413

Income/(expense) provisons for guaranties and commitments

Received loan commitments and financial guarantees

Fee income

Fee expense

Other income

Other expense

Gains less losses on derecognition of financial 
assets/liabilities held for trading

Gains less losses from non-trading financial assets 
mandatorily at fair value through profit or loss

(461)

3,297

6,276

(19)

533

(443)

(225)

(419)

(29)

4,811

5,746

(33)

587

(799)

(57)

1,214

NLB Group Annual Report 2019332

Related-party transactions with major shareholder with significant influence

The volumes of  related party transactions with major shareholder are as follows: 

NLB Group

Shareholder

in EUR thousands

NLB

Shareholder

2019

2018

2019

2018

79,156

3,320

(54,270)

28,206

1,563

908,263

767,386

127,781

16,862

(65,487)

79,156

2,579

901,511

543,501

76,374

3,270

(51,438)

28,206

1,513

855,872

630,949

123,659

16,778

(64,063)

76,374

2,495

826,362

451,642

(836,044)

(532,384)

(720,857)

(417,190)

11,360

850,965

13,014

651

22

1,168

144

(35)

181

(5)

2,809

(360)

(4,365)

908,263

18,276

648

7

1,153

657

(37)

184

(203)

366

(334)

12,124

778,088

14,047

651

22

1,168

144

(35)

181

(5)

2,809

(360)

(4,923)

855,872

18,508

648

7

1,153

657

(37)

184

(203)

366

(334)

Loans issued

Balance at 1 January

Increase

Decrease

Balance at 31 December

Interest income

Investments in securities

Balance at 1 January

Increase

Decrease

Valuation

Balance at 31 December

Interest income

Other financial assets

Other financial liabilities

Guarantees issued and credit commitments

Fee income

Fee expense

Other income

Other expense

Gains less losses on derecognition of financial assets/liabilities not classified at FVPL

Gains less losses on derecognition of financial assets/liabilities held for trading

NLB Group and NLB disclose all 
transactions with the major shareholder 
with significant influence. For transactions 
with other government-related entities, 
NLB Group discloses individually 
significant transactions. 

NLB Group Annual Report 2019                                                                                                        
NLB Group and NLB

Loans

Borrowings, deposits and business accounts

Loans

Debt securities measured at amortised cost

Borrowings, deposits and business accounts

Interest income from loans

Fees and commissions income 

Interest income from debt securities measured at amortised cost

Interest expense from borrowings, deposits, and business accounts

333

in EUR thousands

Amount of significant transactions 
concluded during the year

Number of significant transactions 
concluded during the year

2019

57,113

179,309

2018

2019

2018

-

-

1

2

-

-

Year-end balance of all 
significant transactions

Number of significant 
transactions at year-end

2019

2018

6

1

2

5

1

2

2019

582,081

78,014

115,500

2018

539,116

76,680

135,063

Effects in income statement 
during the year

2019

3,175

175

2,139

(849)

2018

1,281

15

(81)

(63)

respective governmental bodies measures 
and policies which have already been 
implemented or might be implemented 
in the future. Such measures and policies 
could significantly disrupt the activities 
of  one or more Group members, and 
the Group is considering implementing 
measures to support the economies 
in SEE region. The Group estimates 
the coronavirus could have a negative 
effect on the loan portfolio, asset quality, 
impairments and provisions, fair value 
measurement of  financial assets, etc. The 
extent of  the implications for the Group’s 
financial performance are currently not 
possible to evaluate with a high degree of  
certainty.

9.  Events after the reporting date

On 17 January 2020 NLB exercised early 
repayment of  subordinated loan in the 
amount of  EUR 45 million (note 5.15 c).

On 5 February 2020 NLB issued 
subordinated Tier 2 notes in a nominal 
amount of  EUR 120 million, with maturity 
after 10 years and the possibility of  early 
termination after five years. The fixed 
coupon of  the notes during the first five 
years is 3.40% p.a., thereafter it will be 
reset to the sum of  the then applicable 
5Y MS and the fixed margin as provided 
at the issuance of  the notes (i.e., 3,658% 
p.a.). The final offering price for the notes 
is equal to 100% of  their nominal value. 
The notes with ISIN code XS2113139195 
and rated BB by S&P rating agency were 
admitted to trading on the Euro MTF 
Market operated by the Luxembourg Stock 
Exchange on 5 February 2020.

On 26 February 2020, NLB entered into 
a share purchase agreement with the 
Republic of  Serbia for the acquisition 
of  an 83.23% ordinary shareholding 
in Komercijalna Banka a.d. Beograd 
(KB). The consideration for the 83.23% 
shareholding amounts to EUR 387 

million, which will be payable in cash 
on completion. The purchase price will 
be subject to a 2% annual interest rate 
between 1 January 2020 and closing, 
with NLB benefiting from KB’s earnings 
during that period under a “locked-box” 
mechanism. In accordance with Serbian 
bank privatisation regulations, NLB is not 
required to launch a mandatory tender 
offer for minorities’ shareholdings in KB. 
The closing of  the transaction is expected 
in Q4 2020 and is subject to mandatory 
regulatory approvals from, amongst others, 
the European Central Bank, Bank of  
Slovenia and the National Bank of  Serbia.

Following the indications of  the outbreak of  
the coronavirus – COVID-19 (hereinafter 
coronavirus) in March in Slovenia and SEE, 
the Group has taken necessary measures 
to protect its investors, customers, and 
employees, by ensuring safety conditions 
and ensuring services are provided 
without disruption. As the outbreak and 
spread of  the coronavirus continues to 
evolve, it is challenging to predict the full 
extent and duration of  its business and 
economic implications. Consequently, these 
circumstances may present NLB Group 
members with challenges relating to the 
business operations in large part due to the 

NLB Group Annual Report 2019334

NLB Group Annual Report 2019 335

NLB Group Annual Report 2019336

Alternative 
Performance Indicators

The Bank has chosen to present these 
APIs, either because they are in common 
use within the industry or because they 
are commonly used by investors and as 
such useful for disclosure. The APIs are 
used internally to monitor and manage 

operations of  the Bank and the Group, 
and are not considered to be directly 
comparable with similar KPIs presented 
by other companies. The Bank’s APIs are 
described below together with definitions.

Cost of  risk - Calculated as the ratio 
between credit impairments and provisions 
annualized from the income statement and 
average net loans to customers. 

Numerator

Credit impairments and provisions*

Denominator

Average net loans to customers**

Cost of risk

(in EUR million and bps)

NLB Group

2018

2019

30.0

14.5

7,012.3

-43

7,339.4

-20

*    NLB internal information. Credit impairments and provisions are annualized, calculated as all established and released impairments on loans and provisions for off balance (from 

income statement) in the period divided by number of months for reporting period and multiplied by 12.

**   NLB internal information. Average net loans to customers are calculated as sum of balance of previous year end (31 December) and monthly balances of the last day of each month 

from January to month t divided by (t+1).

Cost to income ratio (CIR) - Indicator 
of  cost efficiency, calculated as the ratio 
between total costs and total net operating 
income.

Numerator

Total cost

Denominator

NLB Group

2017

2018

2019

2017

(in EUR million and %)

NLB

2018

2019

284.7

288.7

301.4

175.9

179.0

189.8

Total net operating income

Cost to income ratio (CIR)

487.7

58.4%

493.3

58.5%

513.6

58.7%

330.1

53.3%

323.4

55.3%

353.3

53.7%

NLB Group Annual Report 2019  
 
 
 
 
 
 
 
 
 
 
 
 
337

(in EUR million and %)

NLB Banka, Skopje

NLB Banka, Banja Luka

NLB Banka, Sarajevo

NLB Banka, Prishtina

NLB Banka, Podgorica

NLB Banka, Beograd

2017

2018

2019

2017

2018

2019

2017

2018

2019

2017

2018

2019

2017

2018

2019

2017

2018

2019

Numerator

Total cost

23.4

25.0

26.6

12.8

13.0

13.0

14.0

14.2

14.7

11.2

11.8

11.7

12.4

12.3

13.5

16.3

18.0

19.5

Denominator

Total income

62.5

72.8

64.9

27.8

30.0

30.2

25.5

25.9

27.5

29.1

32.4

36.8

21.5

23.8

26.3

21.0

23.6

24.9

Cost to income 
ratio (CIR)

37.4% 34.4% 41.0% 46.1% 43.5% 43.2% 54.8% 54.8% 53.3% 38.7% 36.4% 31.9% 57.7% 51.8% 51.4% 77.8% 76.2% 78.3%

FVTPL - Financial assets measured 
mandatorily at fair value through profit or 
loss (FVTPL) are not classified into stages 
and are therefore shown separately (before 
deduction of  fair value for credit risk; loans 
with contractual cash flows that are not 
solely payments of  principal and interest on 
the principal amount outstanding).

IFRS 9 classification into stages for loan 
portfolio: 

IFRS 9 requires an expected loss model, 
where an allowance for the expected 
credit losses (ECL) are formed. Loans 
measured at amortised costs (AC) are 
classified into the following stages (before 
deduction of  loan loss allowances):

Stage 1 – A performing portfolio: 
no significant increase of  credit risk 
since initial recognition, NLB Group 
recognises an allowance based on a 
12-month period;

Stage 2 – An underperforming portfolio: 
a significant increase in credit risk 
since initial recognition, NLB Group 
recognises an allowance for a lifetime 
period; 

Stage 3 – An impaired portfolio: NLB 
Group recognises lifetime allowances 
for these financial assets. Definition 
on default is harmonised with EBA 
guidelines. 

Numerator

      Total (AC) loans in Stage 1

Denominator

      Total gross loans and advances 

IFRS 9 classification into Stage 1 

A significant increase in credit risk 
is assumed: when a credit rating 
significantly deteriorates at the reporting 
date in comparison to the credit rating at 
initial recognition; when a financial asset 
has material delays over 30 days (days 
past due are also included in the credit 
rating assessment); if  NLB Group expects 
to grant the client forbearance or if  the 
client is placed on the watch list. 

The remaining minor part (0.3 per cent. 
December 2019; 0.5 per cent. December 
2018) represents FVTPL. Classification into 
stages is calculated in internal data source, 
by which the NLB Group measures the 
loan portfolio quality and is also published 
in Business Report of  Annual and Interim 
Reports.

(in EUR million and %)

NLB Group

31 December 2018

31 December 2019

7,817

8,948

9,017

86.7%

9,793

91.4%

NLB Group Annual Report 2019 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
338

Numerator

      Total (AC) loans in Stage 2 

Denominator

      Total gross loans and advances 

IFRS 9 classification into Stage 2 

Numerator

      Total (AC) loans in Stage 3 

Denominator

      Total gross loans and advances 

IFRS 9 classification into Stage 3 

(in EUR million and %)

NLB Group

31 December 2018

31 December 2019

578

9,017

6.4%

471

9,793

4.8%

(in EUR million and %)

NLB Group

31 December 2018

31 December 2019

573

9,017

6.4%

349

9,793

3.6%

Liquidity coverage ratio - LCR refers 
to high liquid assets held by the financial 
institution to cover its net liquidity outflows 
over a 30-calendar day stress period.

The LCR requires financial institutions 
to maintain a sufficient reserve of  high-
quality liquid assets (HQLA) to withstand 
a crisis that puts their cash flows under 
pressure. The assets to hold must equal to 
or greater than their net cash outflow over 

a 30-calendar-day stress period (having at 
least 100% coverage). The parameters of  
the stress scenario are defined under Basel 
III guidelines. Below presented calculations 
are based on internal data sources. 

Numerator

Stock of HQLA

Denominator

Net liquidity outflow

LCR

Based on the EC’s Delegated Act on LCR.

(in EUR million and %)

NLB Group

31 December 2018

31 December 2019

3,151

873

361%

3,985

1,226

325%

NLB Group Annual Report 2019  
 
 
 
 
 
 
 
 
 
 
 
339

Net loan to deposit ratio (LTD) – 
Calculated as the ratio between net loans 
to customers and deposits from customers. 

There is no regulatory defined limitation on 
the LTD, however the aim of  this measure 

is to restrict extensive growth of  the loan 
portfolio.

NLB Group

NLB

(in EUR million and %)

31 December

2017

2018

2019

2017

2018

2019

Numerator

Net loans to customers

6,994.5

7,148.4

7,604.7

4,669.6

4,478.1

4,589.2

Denominator

Deposits from customers

Net loan to deposit ratio (LTD)

9,879.0

70.8%

10,464.0

11,612.3

68.3%

65.5%

6,811.6

68.6%

7,033.4

63.7%

7,760.7

59.1%

NLB Banka,  
Skopje

NLB Banka, 
Banja Luka

NLB Banka,  
Sarajevo

NLB Banka,  
Prishtina

NLB Banka, 
Podgorica

NLB Banka,  
Beograd

(in EUR million and %)

2018

2019

2018

2019

2018

2019

2018

2019

2018

2019

2018

2019

31 December

Numerator

Net loans to customers

858.6

915.1

384.8

411.7

359.5

399.3

466.9

540.1

310.7

346.3

318.8

412.0

Denominator

Deposits from customers

1,076.2

1,175.6

575.8

618.1

472.3

515.2

585.9

685.4

391.8

436.5

352.9

437.3

Net loan to deposit ratio (LTD)

79.8%

77.8%

66.8%

66.6%

76.1%

77.5%

79.7%

78.8%

79.3%

79.3%

90.3%

94.2%

NLB Group Annual Report 2019 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
340

Net interest margin on the basis of  
interest bearing assets – Calculated 
as the ratio between net interest income 
annualized and average interest bearing 
assets.

Numerator

Net interest income*

Denominator

NLB Group

2018

2019

1-3

NLB Group

1-6

2019

(in EUR million and %)

1-9

312.9

318.5

321.8

320.7

319.3

Average interest bearing assets**

Net interest margin on interest bearing assets

12,220.7

2.56%

12,845.9

2.48%

12,585.6

2.56%

12,617.0

2.54%

12,714.6

2.51%

SEE banks total

SEE banks total

(in EUR million and %)

2018

2019

1-3

1-6

2019

1-9

150.6

157.5

156.6

157.0

157.2

Numerator

Net interest income*

Denominator

Average interest bearing assets**

Net interest margin on interest bearing assets

3,915.5

3.85%

4,390.9

3.59%

4,226.5

3.71%

4,275.5

3.67%

4,333.0

3.63%

NLB

1-3

2018

2019

NLB

1-6

2019

(in EUR million and %)

1-9

158.0

158.1

161.2

160.5

159.1

Numerator

Net interest income*

Denominator

Average interest bearing assets**

Net interest margin on interest bearing assets

8,339.6

1.89%

8,537.9

1.85%

8,395.4

1.92%

8,407.5

1.91%

8,461.6

1.88%

NLB Group Annual Report 2019 341

(in EUR million and %)

NLB Banka, Skopje

NLB Banka, Banja Luka NLB Banka, Sarajevo

NLB Banka, Prishtina NLB Banka, Podgorica NLB Banka, Beograd

2018

2019

2018

2019

2018

2019

2018

2019

2018

2019

2018

2019

Numerator

Net interest income*

48.8

49.0

19.1

18.5

17.6

18.0

27.4

31.0

18.0

20.3

19.8

20.7

Denominator

Average interest 
bearing assets**

Net interest margin on 
interest bearing assets

1,224.6

1,338.5

683.4

738.9

549.6

608.1

616.7

715.8

439.3

475.2

401.9

514.4

4.0%

3.7%

2.8%

2.5%

3.2%

3.0%

4.4%

4.3%

4.1%

4.3%

4.9%

4.0%

*    Net interest income is annualized, calculated as sum of interest income and interest expenses in the period divided by number of days in the period and multiplied by number of days 

in the year.

**   NLB internal information. Average interest bearing assets for the NLB Group and SEE banks are calculated as the sum of balance of previous year end (31 December) and monthly 

balances of the last day of each month from January to reporting month t divided by (t+1). Average interest bearing assets for NLB are calculated as sum of balance of the previous 

year end (31 December) and daily balances in the period (from 1 January to day d – last day in reporting month) divided by (d+1).

Net interest margin on total assets 
- Calculated as ratio between net interest 
income annualized and average total assets.

NLB Group

2017

2018

2019

2017

(in EUR million and %)

NLB

2018

2019

Numerator

Net interest income*

309.3

312.9

318.5

158.8

158.0

158.1

Denominator

Average total assets**

12,046.3

12,515.5

13,311.6

Net interest margin on total assets

2.6%

2.5%

2.4%

8,704.9

1.8%

8,870.9

1.8%

9,206.3

1.7%

*    Net interest income is annualized, calculated as sum of interest income and interest expenses in the period divided by number of days in the period and multiplied by number of days 

in the year.

**  NLB internal information. Average total assets for the NLB Group are calculated as sum of balance of the previous year end (31 December) and monthly balances of the last day of 

each month from January to month t divided by (t+1). Average total assets for NLB are calculated as sum of total assets of the previous year end (31 December) and daily balances in 

the period (from 1 January to day d – last day in reporting month) divided by (d+1).

NPE - NPE includes risk exposure to D and 
E rated clients (includes loans and advances, 
debt securities and off-balance exposures, 
which are included in report Finrep 18; 
before deduction of  allowances for the 
expected credit losses). Non-performing 
exposures measured by fair value loans 
through P&L (FVTPL) are taken into 
account at fair value increased by amount 
of  negative fair changes for credit risk.

NPE per cent. (on-balance and off-
balance) / Classified on-balance and 
off-balance exposures - NPE per cent. in 
accordance with EBA methodology: NPE 
as a percentage of  all exposures to clients in 
Finrep18, before deduction of  allowances 

for the expected credit losses; ratio in gross 
terms.

Below presented calculations are based on 
internal data sources. 

Where Non-Performing Exposure 
includes risk exposure to D and E rated 
clients (includes loans and advances, debt 
securities and off-balance exposures, which 
are included in report Finrep 18; before 
deduction of  allowances for the expected 
credit losses). Share of  NPEs is calculated 
on the basis of  internal data source, by 
which the NLB Group monitors the 
portfolio quality. 

NLB Group Annual Report 2019342

NLB

NLB Group

(in EUR million and %)

31 December

2017

2018

2019

2017

2018

2019

Numerator

Total Non-Performing on-balance and 
off-balance Exposure in Finrep18

Denominator

Total on-balance and off-balance 
exposures in Finrep18

NPE per cent.

NPL - Non-performing loans include loans 
to D and E rated clients, namely loans at 
least 90 days past due, or loans unlikely 
to be repaid without recourse to collateral 
(before deduction of  loan loss allowances).

560

385                    

221

933

675

433

9,676

5.8%

9,763

3.9%

11,088

2.0%

13,941

6.7%

14,410

4.7%

16,229

2.7%

NPL per cent. - Share of  non-performing 
loans in total loans: non-performing loans 
as a percentage of  total loans to clients 
before deduction of  loan loss allowances; 
ratio in gross terms. Where non-performing 
loans are defined as loans to D and E rated 
clients, namely loans at least 90 days past 

due, or loans unlikely to be repaid without 
recourse to collateral (before deduction 
of  loan loss allowances). Share of  non-
performing loans is calculated on the basis 
of  internal data source, by which the NLB 
Group monitors the loan portfolio quality.

NLB

NLB Group

(in EUR million and %)

31 December

2017

2018

2019

2017

2018

2019

Numerator

Total Non-Performing Loans

478

343

169

844

622

375

Denominator

Total gross loans

NPL per cent.

5,866

8.1%

5,455

6.3%

5,990

2.8%

9,130

9.2%

9,017

6.9%

9,793

3.8%

NLB Group Annual Report 2019 343

(in EUR million and %)

NLB Banka, Skopje

NLB Banka, Banja Luka NLB Banka, Sarajevo

NLB Banka, Prishtina NLB Banka, Podgorica NLB Banka, Beograd

2018

2019

2018

2019

2018

2019

2018

2019

2018

2019

2018

2019

31 December

56

48

19

8

31

19

14

11

21

18

10

8

Numerator

Total Non-
Performing Loans

Denominator

Total gross loans 

1,102

1,147

599

598

544

564

599

714

397

455

408

513

NPL per cent.

5.1%

4.2%

3.2%

1.3%

5.7%

3.3%

2.4%

1.5%

5.2%

4.0%

2.4%

1.6%

NPL coverage ratio 1 - The coverage of  
the gross non-performing loans portfolio 
with loan loss allowances on the entire loan 
portfolio - loan impairment in respect of  

non-performing loans. It shows the level of  
credit provisions that the entity has already 
absorbed into its profit and loss accounts 
in respect of  the total of  impaired loans. 

NPL coverage ratio 1 is calculated on the 
basis of  internal data source, by which the 
NLB Group monitors the quality of  loan 
portfolio.

NLB

NLB Group

(in EUR million and %)

31 December

2017

2018

2019

2017

2018

2019

Numerator

Loan loss allowances entire loan portfolio

324

226

129

655

480

334

Denominator

Total Non-Performing Loans

NPL coverage ratio 1 (NPL CR 1)

478

67.8%

343

65.8%

169

76.2%

844

77.5%

622

77.1%

375

89.2%

NPL coverage ratio 2 - The coverage of  
the gross non-performing loans portfolio 
with loan loss allowances on the non-

performing loans portfolio. NPL coverage 
ratio 2 is calculated on the basis of  internal 

data source, by which the NLB Group 
monitors the loan portfolio quality.

NLB

NLB Group

(in EUR million and %)

31 December

2017

2018

2019

2017

2018

2019

Numerator

Loan loss allowances non-
performing loan portfolio

Denominator

Total Non-Performing Loans

NPL coverage ratio 2 (NPL CR 2)

267

196

96

525

402

244

478

56.0%

343

57.1%

169

56.7%

844

62.2%

622

64.6%

375

65.0%

Net NPL Ratio - Share of  net non-
performing loans in total net loans: 
non-performing loans after deduction of  
loss allowances on the non-performing 
loans portfolio as a percentage of  total 

loans to clients after deduction of  loan 
loss allowances; ratio in net terms. Below 
presented calculations are based on internal 
data sources.

NLB Group Annual Report 2019344

Numerator

NLB

NLB Group

(in EUR million and %)

31 December

2017

2018

2019

2017

2018

2019

Net volume of non-performing loans

210

147

73

319

220

131

Denominator

Total Net Loans

Net NPL ratio per cent. (%Net NPL)

5,543

3.8%

5,230

2.8%

5,861

1.3%

8,476

3.8%

8,538

2.6%

9,459

1.4%

Received collaterals for NPLs / 
NPL – The coverage of  the gross non-
performing loans portfolio with collateral 

for non-performing loans. The collateral 
market value is used for this calculation.

Below presented calculations are based on 
internal data sources.

NLB

NLB Group

(in EUR million and %)

31 December

2017

2018

2019

2017

2018

2019

Numerator

Gross volume of Non-Performing 
Loans covered by collaterals

Denominator

Total Non-Performing Loans

Received collaterals for NPLs / NPL

334

244

122

562

419

250

478

70.0%

343

71.1%

169

72.0%

844

66.5%

622

67.4%

375

66.6%

NLB Group Annual Report 2019 Gross NPL ratio defined by EBA

recourse to collateral (before deduction of  
loan loss allowances).

Non-performing loans and advances 
(EBA def.) - Non-performing loans include 
loans and advances in accordance with 
EBA Methodology that are classified as to 
D and E, namely loans at least 90 days past 
due, or loans unlikely to be repaid without 

Gross NPL ratio (EBA def.) - The gross 
NPL ratio is the ratio of  the gross carrying 
amount of  non-performing loans and 
advances to the total gross carrying amount 
of  loans and advances, in accordance with 

345

the EBA methodology (report Finrep18). 
For the purpose of  this calculation, loans 
and advances classified as held for sale, cash 
balances at CBs and other demand deposits 
are excluded both from the denominator 
and from the numerator. Below presented 
calculations are based on internal data 
sources.

(in EUR million and %)

NLB

NLB Group

31 December

2017

2018

2019

2017

2018

2019

Numerator

Gross volume of Non-Performing 
Loans and advances without loans 
held for sale, cash balances at CBs 
and other demand deposits

Denominator

Gross volume of Loans and advances 
in Finrep18 without loans held 
for sale, cash balances at CBs 
and other demand deposits

Gross NPL ratio per cent. (% NPL)

-

-

-

328

164

4,841

6.8%

4,923

3.3%

-

-

-

614

373

7,811

7.9 %

8,126

4.6%

NPL coverage ratio (EBA def.) - The 
NPL coverage ratio is the ratio of  the 
amount of  accumulated impairment, 

negative changes in fair value due to credit 
risk to the non-performing loans and 

advances, in accordance with the EBA 
methodology (report Finrep18). 

NLB

NLB Group

(in EUR million and %)

31 December

2017

2018

2019

2017

2018

2019

Numerator

Volume of allowances and value 
adjustments for credit losses on 
Non-Performing loans and advances

Denominator

Gross volume of Non-Performing 
loans and advances

NPL coverage ratio per cent. (% CR)

-

-

-

181

91

328

55.0%

164

55.5%

-

-

-

391

240

614

63.7%

373

64.5%

NLB Group Annual Report 2019346

Collaterals received / NPL (EBA def.) 
- The NPL collateral ratio is the ratio of  
the collateral received for non-performing 
loans and advances to the gross carrying 

amount of  collateralized non-performing 
loans and advances, in accordance with the 
EBA methodology (report Finrep18). The 
calculation is provided on single loan basis. 

The NPLs where the amount of  collateral 
received exceeds the net non-performing 
of  each loan exposure are the subject of  
calculation. 

NLB

NLB Group

(in EUR million and %)

31 December

2017

2018

2019

2017

2018

2019

Numerator

Volume of collateral received up to the 
carrying amount of each loan or advance

Denominator

Gross volume of collateralized Non-
Performing loans and advances

NPL coverage ratio per cent. (% CR)

-

-

-

23

59

13

38

39.9%

33.6%

-

-

-

46

112

41.2%

24

67

35.4%

Net stable funding ratio (NSFR) - The 
net stable funding ratio is a liquidity risk 
standard requiring financial institutions to 
hold enough stable funding to cover the 
duration of  their long-term assets.

NSFR is defined as the amount of  available 
stable funding relative to the amount of  

required stable funding, and is based on 
the current Basel Committee guidelines. 
This ratio should be equal to at least 100% 
on an on-going basis. »Available stable 
funding« is defined as the portion of  capital 
and liabilities expected to be reliable over 
the time horizon considered by the NSFR, 
which extends to one year. The amount of  

such stable funding required of  a specific 
institution is a function of  the liquidity 
characteristics and residual maturities of  
the various assets held by that institution as 
well as those of  its off-balance-sheet (OBS) 
exposures. Below presented calculations are 
based on internal data sources.

Numerator

Amount of available stable funding

Denominator

Amount of required stable funding

NSFR

(in EUR million and %)

NLB Group

31 December 2018

31 December 2019

10,994

11,958

6,929

159%

7,496

160%

NLB Group Annual Report 2019  
 
 
 
347

EVE (Economic Value of  Equity) 
method is a measure of  sensitivity of  
changes in market interest rates on the 
economic value of  financial instruments. 
EVE represents the present value of  
net future cash flows and provides a 
comprehensive view of  the possible long-

term effects of  changing interest rates at 
least under the six prescribed standardised 
interest rate shock scenarios or more if  
necessary, according to the situation on 
financial markets. Calculations are taking 
into account behavioural and automatic 

options as well as allocation of  non-
maturing deposits.

The assessment of  the impact of  a change 
in interest rates of  200 bps on the economic 
value of  the banking book position:

Interest risk in banking book – EVE 

Interest risk in banking book – EVE as % of Equity 

(in EUR million and %)

NLB Group

31 December 2018

31 December 2019

102,397

7.02%

88,355

6.09%

Return on equity before tax (ROE 
b.t.) – Calculated as the ratio between 
result before tax annualized and average 

total equity (including non-controlling 
interests). 

Numerator

Result before tax*

Denominator

Average total equity**

ROE b.t.

NLB Group

2017

2018

2019

2017

(in EUR million and %)

NLB

2018

2019

237.3

233.3

215.4

184.9

177.5

177.7

1,599.2

14.8%

1,768.7

13.2%

1,700.7

12.7%

1,310.1

14.1%

1,426.8

12.4%

1,328.7

13.4%

*   Result before tax is annualized, calculated as result before tax in the period divided by number of months for reporting period and multiplied by 12.

**  NLB internal information. Average total equity (including non-controlling interests) is calculated as sum of balance as at end of previous year end (31 December) and monthly 

balances of the last day of each month from January to month t divided by (t+1). 

Return on equity after tax (ROE a.t.) 
– Calculated as the ratio between result 
after tax annualized and average equity. 

Numerator

Result after tax*

Denominator

Average equity**

ROE a.t.

NLB Group

2017

2018

2019

2017

(in EUR million and %)

NLB

2018

2019

225.1

203.6

193.6

189.1

165.3

176.1

1,566.7

14.4%

1,729.9

11.8%

1,658.0

11.7%

1,310.1

14.4%

1,426.8

11.6%

1,328.7

13.3%

NLB Group Annual Report 2019 
 
 
 
 
 
 
 
 
 
 
 
348

Numerator

Result after 
tax*

Denominator

Average 
equity**

NLB Banka, Skopje

NLB Banka, Banja Luka

NLB Banka, Sarajevo

NLB Banka, Prishtina

NLB Banka, Podgorica

NLB Banka, Beograd

(in EUR million and %)

31 December

2017

2018

2019

2017

2018

2019

2017

2018

2019

2017

2018

2019

2017

2018

2019

2017

2018

2019

40.0

37.1

32.9

23.7

16.2

17.1

8.3

8.8

9.0

14.2

14.8

19.5

5.4

10.0

7.6

3.7

5.2

4.1

143.7

186.3

202.8

81.0

86.6

86.1

64.7

75.8

80.5

64.0

68.8

78.0

77.4

67.3

67.6

55.9

65.8

69.8

ROE a.t.

27.8% 19.9% 16.2% 29.3% 18.7% 19.9% 12.8% 11.6% 11.2% 22.2% 21.6% 25.1% 7.0% 14.9% 11.2% 6.7% 7.9% 5.9%

*   Result after tax is annualized, calculated as result after tax in the period divided by number of months for reporting period and multiplied by 12.

**  NLB internal information. Average equity is calculated as sum of balance as at end of previous year end (31 December) and monthly balances of the last day of each month from 

January to month t divided by (t+1). 

Return on assets (ROA b.t.) – 
Calculated as the ratio between result 
before tax annualized and average total 
assets.

Numerator

Result before tax*

Denominator

NLB Group

2017

2018

2019

2017

(in EUR million and %)

NLB

2018

2019

237.3

233.3

215.4

184.9

177.5

177.7

Average total assets**

12,046.3

12,515.5

13,311.7

ROA b.t.

2.0%

1.9%

1.6%

8,711.5

2.1%

8,847.4

2.0%

9,215.3

1.9%

*    Result before tax is annualized, calculated as result before tax in the period divided by number of months for reporting period and multiplied by 12.

**  NLB internal information. Average total assets is calculated as sum of balance as at end of previous year end (31 December) and monthly balances of the last day of each month from 

January to month t divided by (t+1). 

Return on assets (ROA a.t.) – 
Calculated as the ratio between result after 
tax annualized and average total assets.

NLB Group

2017

2018

2019

2017

(in EUR million and %)

NLB

2018

2019

225.1

203.6

193.6

189.1

165.3

176.1

Numerator

Result after tax*

Denominator

Average total assets**

12,046.3

12,515.5

13,311.7

ROA a.t.

1.9%

1.6%

1.5%

8,711.5

2.2%

8,847.4

1.9%

9,215.3

1.9%

NLB Group Annual Report 2019  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
349

(in EUR million and %)

NLB Banka, Skopje

NLB Banka, Banja Luka NLB Banka, Sarajevo

NLB Banka, Prishtina NLB Banka, Podgorica NLB Banka, Beograd

2018

2019

2018

2019

2018

2019

2018

2019

2018

2019

2018

2019

Numerator

Result after tax*

37.1

32.9

16.2

17.1

8.8

9.0

14.8

19.5

10.0

7.6

5.2

4.1

Denominator

Average total assets**

1,258.1

1,377.1

700.3

759.3

554.9

620.0

619.8

720.6

469.7

520.3

418.6

537.1

ROA a.t.

3.0%

2.4%

2.3%

2.3%

1.6%

1.5%

2.4%

2.7%

2.1%

1.5%

1.2%

0.8%

*    Result after tax is annualized, calculated as result after tax in the period divided by number of months for reporting period and multiplied by 12.

**  NLB internal information. Average total assets is calculated as sum of balance as at end of previous year end (31 December) and monthly balances of the last day of each month from 

January to month t divided by (t+1).

Total capital ratio (TCR) - Total capital 
ratio is the own funds of  the institution 

expressed as a percentage of  the total risk 
exposure amount.

NLB

NLB Group

(in EUR million and %)

31 December

2017

2018

2019

2017

2018

2019

Numerator

Total capital (Own funds)

1,140.6

1,208.3

1,182.2

1,362.1

1,453.4

1,495.8

Denominator

Total risk exposure Amount (Total RWA)

Total capital ratio

5,234.1

21.8%

5,023.6

24.1%

5,225.1

22.6%

8,546.5

15.9%

8,677.6

16.7%

9,185.5

16.3%

NLB Banka, Skopje

NLB Banka, Banja Luka NLB Banka, Sarajevo

NLB Banka, Prishtina NLB Banka, Podgorica NLB Banka, Beograd

(in EUR million and %)

31 December

2018

2019

2018

2019

2018

2019

2018

2019

2018

2019

2018

2019

Numerator

Total capital

174.5

188.4

66.5

70.1

63.0

68.9

74.9

98.2

44.7

46.1

54.4

81.1

Denominator

Total risk exposure 
amount (Total RWA)

1,045.8

1,149.2

427.2

439.9

384.9

431.1

513.8

599.1

275.7

308.1

326.1

416.3

Total capital ratio

16.7%

16.4%

15.6%

15.9%

16.4%

16.0%

14.6%

16.4%

16.2%

15.0%

16.7%

19.5%

NLB Group Annual Report 2019 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
350

NLB Group Annual Report 2019 351

NLB Group Chart 

NLB Group Annual Report 2019Nova Ljubljanska banka d.d., Ljubljana

Core members

Non-core members

Banks

Financial institutions

Foreign countries

Slovenia

Companies

Slovenia

Bankart, Ljubljana

39.44%

39.44%

100%

100%

50%

50%

NLB Banka, Beograd

99.997%

99.997%

NLB Skladi, Ljubljana

NLB Vita****

NLB Banka, Sarajevo

NLB Banka, Podgorica

NLB Banka, Prishtina

NLB Banka, Banja Luka

NLB Banka, Skopje

97.35%

97.35%

99.83%

99.83%

81.21%

81.21%

99.85%

99.85%

86.97%

86.97%

The chart shows voting rights shares. The Group includes entities according to the definition in the Financial Conglomerates Act (Article 2).

Subsidiary

Associate

Joint venture

Company Name

%

%

direct share

indirect share at the group level

* Contractual based influence on management of the company.

** 90 % direct ownership Prvi Faktor, Ljubljana in liquidation, 5% NLB, 5% SID banka d.d.

*** on 23 April 2019 SR-RE, Beograd was renamed to REAM, Beograd.

**** on 27 December 2019 the Sale Purchase Agreement for the 100% share in the company NLB Vita d.d., Ljubljana was signed. 

Financial institutions

Slovenia

NLB Leasing, Ljubljana

in liquidation

100%

100%

Optima Leasing, Zagreb

in liquidation

100%

100%

Prvi faktor, Ljubljana

in liquidation

50%

50%

Prvi faktor, Beograd

in liquidation**

Prvi faktor, Sarajevo

in liquidation

Prvi faktor, Zagreb

in liquidation

90%

95%

100%

100%

100%

100%

NLB InterFinanz, Zürich

in liquidation

100%

100%

NLB InterFinanz, Beograd

in liquidation

100%

100%

NLB Leasing, Beograd

in liquidation

NLB Leasing, Podgorica

in liquidation

LHB AG, Frankfurt

Sophia Portfolio BV*

100%

100%

100%

100%

100%

100%

100%

100%

0%

0%

Companies

Slovenia

PRO-REM, Ljubljana

in liquidation

100%

100%

BH-RE, Sarajevo

OL Nekretnine, Zagreb

in liquidation

S-REAM d.o.o., Ljubljana

REAM, Zagreb

ARG-Nepremičnine, Horjul

100%

100%

100%

100%

100%

100%

100%

100%

75%

75%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

REAM, Beograd***

REAM, Podgorica

SPV 2 DOO Beograd

NLB Srbija, Beograd

NLB Crna Gora, Podgorica 

Foreign countries

Foreign countries

NLB Leasing, Sarajevo

Tara Hotel, Budva

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Nova Ljubljanska banka d.d., Ljubljana

Core members

Non-core members

Banks

Financial institutions

Foreign countries

Slovenia

Companies

Slovenia

NLB Banka, Beograd

NLB Skladi, Ljubljana

Bankart, Ljubljana

39.44%

39.44%

NLB Banka, Sarajevo

NLB Vita****

100%

100%

50%

50%

99.997%

99.997%

97.35%

97.35%

99.83%

99.83%

81.21%

81.21%

99.85%

99.85%

86.97%

86.97%

NLB Banka, Podgorica

NLB Banka, Prishtina

NLB Banka, Banja Luka

NLB Banka, Skopje

The chart shows voting rights shares. The Group includes entities according to the definition in the Financial Conglomerates Act (Article 2).

Subsidiary

Associate

Joint venture

Company Name

direct share

%

%

indirect share at the group level

* Contractual based influence on management of the company.

** 90 % direct ownership Prvi Faktor, Ljubljana in liquidation, 5% NLB, 5% SID banka d.d.

*** on 23 April 2019 SR-RE, Beograd was renamed to REAM, Beograd.

**** on 27 December 2019 the Sale Purchase Agreement for the 100% share in the company NLB Vita d.d., Ljubljana was signed. 

Financial institutions

Slovenia

NLB Leasing, Ljubljana
in liquidation

100%
100%

Optima Leasing, Zagreb
in liquidation

100%
100%

Prvi faktor, Ljubljana
in liquidation

50%
50%

Prvi faktor, Beograd
in liquidation**

Prvi faktor, Sarajevo
in liquidation

Prvi faktor, Zagreb
in liquidation

90%
95%

100%
100%

100%
100%

Companies

Slovenia

PRO-REM, Ljubljana
in liquidation

100%
100%

BH-RE, Sarajevo

OL Nekretnine, Zagreb
in liquidation

S-REAM d.o.o., Ljubljana

REAM, Zagreb

ARG-Nepremičnine, Horjul

100%
100%

100%
100%

100%
100%

100%
100%

75%
75%

Foreign countries

Foreign countries

NLB InterFinanz, Zürich
in liquidation

100%
100%

NLB InterFinanz, Beograd
in liquidation

100%
100%

NLB Leasing, Sarajevo

NLB Leasing, Beograd
in liquidation

NLB Leasing, Podgorica
in liquidation

LHB AG, Frankfurt

Sophia Portfolio BV*

100%
100%

100%
100%

100%
100%

100%
100%

0%
0%

REAM, Beograd***

REAM, Podgorica

Tara Hotel, Budva

SPV 2 DOO Beograd

NLB Srbija, Beograd

NLB Crna Gora, Podgorica 

100%
100%

100%
100%

100%
100%

100%
100%

100%
100%

100%
100%

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
354

Organisational 
Structure of  NLB

Supervisory Board

Management Board

Strategy and Business 

Development

Legal and Secretariat

Communications

Human Resources and

Organization Development

CEO

Internal Audit

Worker’s council*

Compliance

and Integrity

Group Steering

CFO

CMO

COO

Group Real Estate

Asset Management

Sales Development and 

Management

Innovation Management

and Business Analysis

Procurment and CREM

CSA & Cross-border Financing

Information System

Development 

Evaluation and Control

Controlling

Large Corporates

Data Management

Financial Accounting

and Administration

Small and Mid Corporates 

IT Infrastructure

Financial Markets

Trade Finance Services

Payments Processing

CRO

Global Risk

Credit Risk -

Corporate and Retail

Restructuring

Workout and

Legal Support

Investment Banking

and Custody

Private Banking

NLB Contact Centre

Sales Support 

Distribution Network

Cash Processing

Treasury and Financial

Markets Processing 

Corporate Banking

Processing

Retail Banking

Processing

Area Branch

Area Branch

Osrednjeslovenska - Jug

Dolenjska, Bela krajina in Posavje

Area Branch

Area Branch

Osrednjeslovenska - Sever

Primorska, Goriška in Notranjska

Area Branch

Domžale, Kamnik in Zasavje

Micro Enterprises

Area Branch

 Savinjsko - Koroška

Mobile Banking

Area Branch

Podravsko - Pomurska

Distribution Network 

Back Office

Understanding of the tasks and responsibilities of Global Risk, Compliance 

and Integrity and Internal Audit is taken into account in acccordance to the 

definitions of the (currently valid) Banking Act (ZBan-2).

* Worker's Council is independent organisational unit with no subordinate or 

superior organisational units and it operates in accordance with ZSDU.

NLB Group Annual Report 2019  
 
Supervisory Board

Management Board

Strategy and Business 
Development

Legal and Secretariat

Communications

Human Resources and
Organization Development

CEO

Internal Audit

Worker’s council*

Compliance
and Integrity

Group Steering

CRO

Global Risk

Credit Risk -
Corporate and Retail

CFO

CMO

COO

Group Real Estate
Asset Management

Sales Development and 
Management

Innovation Management
and Business Analysis

Procurment and CREM

CSA & Cross-border Financing

Information System
Development 

Evaluation and Control

Controlling

Large Corporates

Data Management

Restructuring

Workout and
Legal Support

Financial Accounting
and Administration

Small and Mid Corporates 

IT Infrastructure

Financial Markets

Trade Finance Services

Payments Processing

Investment Banking
and Custody

Private Banking

NLB Contact Centre

Sales Support 

Distribution Network

Cash Processing

Treasury and Financial
Markets Processing 

Corporate Banking
Processing

Retail Banking
Processing

Area Branch
Osrednjeslovenska - Jug

Area Branch
Dolenjska, Bela krajina in Posavje

Area Branch
Osrednjeslovenska - Sever

Area Branch
Primorska, Goriška in Notranjska

Area Branch
Domžale, Kamnik in Zasavje

Micro Enterprises

Area Branch
 Savinjsko - Koroška

Mobile Banking

Area Branch
Podravsko - Pomurska

Distribution Network 
Back Office

Understanding of the tasks and responsibilities of Global Risk, Compliance 

and Integrity and Internal Audit is taken into account in acccordance to the 

definitions of the (currently valid) Banking Act (ZBan-2).

* Worker's Council is independent organisational unit with no subordinate or 

superior organisational units and it operates in accordance with ZSDU.

 
 
356

NLB Group Directory

Nova Ljubljanska banka d.d., Ljubljana

Dolenjska, Bela krajina,

Central region 

Trg republike 2 
1520 Ljubljana, Slovenia 
Tel.: +386 1 476 26 11

Northeast region

Ljubljanska cesta 62
1230 Domžale, Slovenia
Tel.: +386 1 724 54 75

Southwest region

Pristaniška ulica 45
6000 Koper, Slovenia
Tel.: +386 5 610 30 29

Podravsko-Pomurska region

Titova cesta 2
2000 Maribor, Slovenia
Tel.: +386 2 234 45 00

Savinjsko-Koroška region

Kocenova 1
3000 Celje, Slovenia
Tel.: +386 3 424 01 11

Innovative Entrepreneurship Centre

Trg republike 2
1520 Ljubljana, Slovenia
Tel: +386 1 476 31 49

CSA & Cross-border Financing

Trg republike 2
1520 Ljubljana, Slovenia
Tel: +386 1 476 26 18

Trg republike 2
1520 Ljubljana, Slovenia
Tel: +386 1 476 39 00, +386 1 477 20 00
Fax: +386 1 252 24 22
E-mail: info@nlb.si
www.nlb.si
Blaž Brodnjak, President & CEO
Archibald Kremser, Member of  
the Management Board
Andreas Burkhardt, Member 
of  the Management Board
László Pelle, Member of  the 
Management Board21

Slovenian network

and Posavje Branch

Seidlova cesta 3
8000 Novo mesto, Slovenia
Tel: +386 7 339 14 56

Primorska, Goriška, and

Notranjska Branch

Pristaniška 45
6000 Koper, Slovenia
Tel: +386 5 610 30 10

Private Banking

Trg republike 2
1520 Ljubljana, Slovenia
Tel: +386 1 476 23 66

Osrednjeslovenska - South Branch

Micro Enterprises

Trg republike 2
1520 Ljubljana, Slovenia
Tel: +386 1 476 23 30

Trg republike 2
1520 Ljubljana, Slovenia
Tel: +386 1 476 50 01

Osrednjeslovenska - North Branch

Mobile banking 

Celovška 89
1000 Ljubljana, Slovenia
Tel: +386 1 476 57 02

Trg republike 2
1520 Ljubljana, Slovenia
Tel: +386 1 476 44 39

Domžale, Kamnik, and Zasavje Branch

Small and Mid Corporates

Small Enterprises I

Trg republike 2 
1000 Ljubljana, Slovenia 
Tel.: +386 1 476 49 52 

Small Enterprises II 

Titova cesta 2  
2000 Maribor, Slovenia  
Tel.: +386 2 234 45 09  

Ljubljanska cesta 62
1230 Domžale, Slovenia
Tel: +386 1 724 55 01

Savinjsko-Koroška Branch

Glavni trg 30
2380 Slovenj Gradec, Slovenia
Tel: +386 2 884 9150

Podravsko-Pomurska Branch

Titova cesta 2
2000 Maribor, Slovenia
Tel: +386 2 234 45 04

21. Till 31 January 2020.

NLB Group Annual Report 2019  
357

Large corporates

NLB Banka sh.a., Prishtina

NLB Banka d.d., Sarajevo

Institutional Investors

Trg republike 2
1520 Ljubljana, Slovenia
Tel: +386 1 476 24 92

Large Corporates

Trg republike 2
1520 Ljubljana, Slovenia
Tel: +386 1 476 26 92

Members of NLB Group

Rr. Ukshin Hoti nr. 124
10000 Prishtina, Kosovo
Tel: +383 38 744 000
Fax: +381 38 610 113
E-mail: info@nlb-kos.com
http://nlbprishtina-kos.com/
Albert Lumezi, President of  
the Management Board
Bogdan Podlesnik, Member of  
the Management Board22
Lavdim Koshutova, Member of  
the Management Board

Ul. Koševo br. 3, 71000 Sarajevo - Centar
71000 Sarajevo, Bosnia and Herzegovina
Tel: +387 33 720 300
Fax: +387 35 302 802
E-mail: info@nlb.ba
www.nlb.ba
Lidija Žigić, President of  the 
Management Board
Denis Hasanić, Member of  
the Management Board
Jure Peljhan, Member of  the 
Management Board

NLB Banka a.d., Belgrade

NLB Banka a.d. Banja Luka

NLB Leasing d.o.o., Ljubljana – v likvidaciji

Bulevar Mihajla Pupina 165 v
11070 Belgrade, Serbia
Tel: +381 11 22 25 101
Fax: +381 11 22 25 194
E-mail: info@nlb.rs
www.nlb.rs
Branko Greganović, President 
of  the Executive Board
Vlastimir Vuković, Member 
of  the Executive Board
Dejan Janjatović, Member 
of  the Executive Board

NLB Banka a.d., Podgorica

Bulevar Stanka Dragojevića 46
81000 Podgorica, Montenegro
Tel: +382 20 402 000
Fax: +382 20 402 038
E-mail: info@nlb.me
www.nlb.me
Martin Leberle, CEO
Marko Popovič, Executive Officer
Dino Redžepagić, Executive Officer

Milana Tepića 4
78000 Banja Luka, Republic of  Srpska,
Bosnia and Herzegovina
Tel: +387 51 221 610 
Fax: +387 51 221 623
E-mail: helpdesk@nlbbl.com
www.nlb.ba
Radovan Bajić, President of  
the Management Board
Marjana Usenik, Member of  
the Management Board
Dragan Injac, Member of  
the Management Board

NLB Banka AD Skopje

Majka Tereza 1
1000 Skopje, Macedonia
Tel: +389 2 5 100 865
Fax: +389 2 3 105 681
E-mail: info@nlb.mk
www.nlb.mk
Antonio Argir, President of  
the Management Board
Günter Friedl, Member of  
the Management Board
Damir Kuder, Member of  
the Management Board23 

Šlandrova ulica 2
1000 Ljubljana, Slovenia
Tel: +386 1 586 29 10
Fax: +386 1 586 29 40
E-mail: info@nlbleasing.si
www.nlbleasing.si
Andrej Pucer, Liquidator
Anže Pogačnik, Liquidator

NLB Leasing d.o.o. Beograd – u likvidaciji

Bulevar Mihajla Pupina 165 v
11070 Belgrade, Serbia
Tel: +381 11 222 01 01
Fax: +381 11 222 01 02
E-mail: info@nlbleasing.rs
Veljko Tanić, Liquidator  

NLB Leasing Podgorica d.o.o., 

Podgorica - u likvidaciji

Bulevar Stanka Dragojevića 44a
81000 Podgorica, Montenegro
Tel: +382 81 667 655
Fax: +382 81 667 656
E-mail: info@nlbleasing.me
Milan Marković, Liquidator

22. Member till 1 January 2020; Gem Maloku, member 

from 1 January.

23. Member till 1 January 2020; Peter Zelen, member 

from 1 Januarry 2020; additionally, Igor Davchevski was 
appointed as member from 1 January 2020.

NLB Group Annual Report 2019358

NLB Leasing d.o.o. Sarajevo

Prvi faktor d.o.o. u likvidaciji, Zagreb 

NLB Skladi, upravljanje 

Trg solidarnosti 2a
71000 Sarajevo, Bosnia and Herzegovina
Tel: +387 33 789 345
Fax: +387 33 789 346
E-mail: info@nlbleasing.ba
Denis Silajdžić, Director
Tanja Ibišbegović, Executive Director

Optima Leasing d.o.o. u likvidaciji, Zagreb 
Miramarska 24
10000 Zagreb, Croatia
Tel: +385 1 61 77 225
Fax: +385 1 61 77 228
E-mail info@optima-leasing.hr
Vjekoslav Budimir, Liquidator

Hektorovičeva 2
10000 Zagreb, Croatia
Tel: +385 1 6165 000
Fax: +385 1 6176 629
E-mail: jure.hartman@prvifaktor.hr
Jure Hartman, Liquidator 

NLB InterFinanz AG in Liquidation, Zürich 

Beethovenstrasse 48
8002 Zürich, Switzerland
Tel: +41 44 283 17 17
E-mail: info@nlbinterfinanz.ch
Jean-David Barnezet Llort, Liquidator
Polona Žižmund, Liquidator 

Prvi faktor d.o.o., v likvidaciji, Ljubljana 

Beograd – u likvidaciji

NLB InterFinanz d.o.o., 

Slovenska cesta 17
1000 Ljubljana, Slovenia
Tel: +386 1 200 54 10
Fax: +386 1 200 54 30
E-mail: klemen.hauko@prvifaktor.si
Klemen Hauko, Liquidator 

Prvi faktor – faktoring d.o.o., 

Beograd – u likvidaciji

Bulevar Mihajla Pupina 165 v
11070 Novi Beograd, Serbia
Tel: +381 11 222 54 00
Fax: +381 11 222 54 44
E-mail: zeljko.atanaskovic@prvifaktor.rs
Željko Atanasković, Liquidator

Prvi faktor d.o.o. u likvidaciji, Sarajevo 

Mis Irbina 26/1
71000 Sarajevo, Bosnia and Herzegovina
Tel: +387 61 066 055
E-mail: denan.bogdanic@prvifaktor.ba
Đenan Bogdanić, Liquidator 

Bulevar Mihajla Pupina 165 v
11070 Belgrade, Serbia
Tel: +381 11 22 25 350
Fax: +381 11 22 25 354
Vladan Tekić, Liquidator

NLB Vita d.d., Ljubljana

Trg republike 3
1000 Ljubljana, Slovenia
Tel: +386 1 476 58 00
Fax: +386 1 476 58 18
E-mail: info@nlbvita.si
www.nlbvita.si
Irena Prelog, President of  the
Management Board
Tine Pust, Member of  the 
Management Board 
(See NLB Group Chart chapter)

premoženja, d.o.o., Ljubljana

Tivolska cesta 48
1000 Ljubljana, Slovenia
Tel: +386 1 476 52 70
Fax: +386 1 476 52 99
E-mail: info@nlbskladi.si
www.nlbskladi.si
Kruno Abramovič, President of  the
Management Board
Blaž Bračič, Member of  the
Management Board

Bankart d.o.o., Ljubljana

Celovška cesta 150
1000 Ljubljana, Slovenia
Tel: +386 1 583 42 02
Fax: +386 1 583 41 96
E-mail: info@bankart.si
www.bankart.si
Aleksander Kurtevski, Director
Jure Kvaternik, Director
Rainer Schamberger, Director

LHB Aktiengesellschaft, 

Frankfurt am Main

Große Bockenheimer Str. 33-35
60313 Frankfurt, Germany
Tel: +49 69 21 06 816
Fax: +49 69 21 06 199
E-mail: info@lhb.de
Matjaž Jevnišek, president of  
the Management Board

NLB Group Annual Report 2019 359

S-REAM d.o.o., Ljubljana 
Čopova 3
1000 Ljubljana, Slovenia
Tel: +386 1 586 29 16
E-mail: info@prorem.si
www.nlbrealestate.com
Jovica Jakovac, Director
Lamija Hadžiosmanović, Director

Branches and representative offices 

of NLB Group members outside 

their country of residence

NLB InterFinanz AG in liquidation

Ljubljana Branch in liquidation
Puharjeva ulica 3
1000 Ljubljana, Slovenia
E-mail: info@nlbinterfinanz.ch
Marko Čelebić, Director 

PRO-REM d.o.o., Ljubljana - v likvidaciji

SPV2 d.o.o., Beograd – Novi Beograd

Bulevar Mihaila Pupina 165 v
11070 Belgrade, Serbia
Tel: +381 60 34 96 923
E-mail: office@ream-srb.com
Vladimir Vasilijević, Director
(See NLB Group Chart chapter)

Hotel Tara d.o.o., Budva 
Bulevar Džordža Vašingtona 
102, Podgorica 
81000 Podgorica, Montenegro 
Tel: +382 20 675 900 
E-mail: gligor.bojic@nlb.me 
Gligor Bojić, Director 

BH-RE d.o.o., Sarajevo 

Ul. Danijela Ozme 2
71000 Sarajevo, Bosnia and Herzegovina
Tel: +387 33 789 345
Fax: +387 33 789 346
E-mail: info@nlbleasing.ba
Denis Silajdžić, Director

NLB Srbija d.o.o., Belgrade

Bulevar Mihajla Pupina 165 v
11070 Belgrade, Serbia
Tel: +381 11 22 25 366
Fax: +381 11 22 25 365
E-mail: office@nlbsrbija.co.rs
www.nlbsrbija.co.rs
Vladan Tekić, Director

NLB Crna Gora d.o.o., Podgorica 

Bulevar Džorža Vašingtona 102, I sprat/20
81000 Podgorica, Montenegro 
Tel: +382 20 675 900 
E-mail: marko.celebic@nlb.me 
Marko Čelebić, Executive Director
Barbara Šink, Authorised Representative

Čopova 3
1000 Ljubljana, Slovenia
Tel: +386 1 586 29 16
E-mail: info@prorem.si
www.nlbrealestate.com
Jovica Jakovac, Liquidator 
Lamija Hadžiosmanović, Liquidator

REAM d.o.o., Podgorica 

Bul. Džordža Vašingtona br. 102 
81000 Podgorica, Montenegro 
Tel: +382 20 674 900 
E-mail: gligor.bojic@nlb.me 
Gligor Bojić, Director 
Marko Furlan, Authorised Representative 

REAM d.o.o., Zagreb

Miramarska 24/6
10000 Zagreb, Croatia
Tel: +385 1 56 25 914
Tel: +385 1 56 25 918
E-mail: lamija.hadziosmanovic@
ream-cro.com
E-mail: julijana.milic@nlb.si
Lamija Hadžiosmanović, Director
Julijana Milić, Director
(See NLB Group Chart chapter.)

OL Nekretnine d.o.o. u likvidaciji, Zagreb 

Miramarska 24/6
10000 Zagreb, Croatia
Tel: +385 1 56 25 914
Fax: +385 1 56 25 918
E-mail: lamija.hadziosmanovic@
ream-cro.com
E-mail: ivan.strek@ream-cro.com
Lamija Hadžiosmanović, Liquidator 
Ivan Štrek, Liquidator

REAM d.o.o., Beograd – Novi Beograd

Bulevar Mihaila Pupina 165 v
11070 Belgrade, Serbia
Tel: +381 60 34 96 923
E-mail: office@ream-srb.com
Vladimir Vasilijević, Director
Veljko Tanić, Director
(See NLB Group Chart chapter)

NLB Group Annual Report 2019360

Definitions and Glossary of  Selected Terms

ALM

AML/CTF

Asset and Liability Management

Anti-Money Laundering and Counter-Terrorism Financing

Articles of Association

Articles of  Association of  the Bank

BiH

BMR

BoS

bps

BRRD 2

CAGR

CB

CBR

CEBS

CEE

CEO

CET1

CFO

CIR

CMO

COO

CRD

CRO

CRR

CSR

CVA

DGS

DSTI

EBA

EBRD

EC

ECB

EEA

EMU

EU

EVE

FDI

FVTPL

FX

GDP

GDPR

GDR

HR

IAS 39

ICAAP

Bosnia and Herzegovina

Benchmarks Regulation

Bank of  Slovenia

Basis Points

Bank Recovery and Resolution Directive

Compound Annual Growth Rate

Central Bank

Combined Buffer Requirement

Committee of  European Banking Supervisors

Central Eastern Europe

Chief  Executive Officer

Common Equity Tier 1

Chief  Financial Officer

Cost-to-Income Ratio

Chief  Marketing Officer

Chief  Operating Officer

Capital Requirements Directive

Chief  Risk Officer

Capital Requirements Regulation

Corporate Social Responsibility

Credit Value Adjustments

Deposit Guarantee Scheme

Debt Service-to-Income

European Banking Authority

European Bank for Reconstruction and Development

European Commission

European Central Bank

European Economic Area

Economic and Monetary Union of  the European Union

European Union

Economic Value of  Equity 

Foreign Direct Investments

Fair Value Loans Through Profit or Loss

Foreign Exchange

Gross Domestic Product

General Data Protection Regulation 

Global Depositary Receipts 

Human Resources

International Accounting Standard 39

Internal Capital Adequacy Assessment Process

NLB Group Annual Report 2019 361

IFRS 9

ILAAP

KDD

KPI

LCR

LTD

M&A

MAR

MiFID II

MiFIR

MREL

International Financial Reporting Standard 9

Internal Liquidity Adequacy Assessment Process

Central Securities Clearing Corporation

Key Performance Indicator

Liquidity Coverage Ratio

Loan-to-Deposit Ratio

Mergers and Acquisitions

Market Abuse Regulation

Markets in Financial Instruments Directive

Markets in Financial Instruments Regulation Rules

Minimum Requirement of  Own Funds and Eligible Liabilities

NLB or the Bank

NLB d.d.

NLB Skladi

NLB Assets Management

NPE

NPL

OCR

p.p.

POS

PSD2

REAM

ROA

ROE

RoS

RWA

SEE

SME

SREP

SRF

SSH

TCR

TLOF

TLTRO

TSCR

Non-Performing Exposures

Non-Performing Loans

Overall Capital Requirement

Percentage point(s)

Point of  Sale

Payments Services Directive 

Real Estate Asset Management

Return on Assets

Return on Equity

Republic of  Slovenia

Risk Weighted Assets

South Eastern Europe

Small and Medium-sized Enterprises

Supervisory Review and Evaluation Process

Single Resolution Fund

Slovenian Sovereign Holding

Total Capital Ratio

Total Liabilities and Own Funds

Targeted Longer-Term Refinancing Operations

Total SREP Capital Requirement

The Group

NLB Group

UK

US

ZBan-2

ZGD-1

ZRPPB

ZTFI-1

ZVOP-2

€STR

United Kingdom

United States

Slovenian Banking Act

The Companies Act 

The Resolution and Compulsory Winding-Up of  Banks Act

Financial Instruments Market Act

The Slovenian Personal Data Protection Act

Euro Short-Term Rate

NLB Group Annual Report 2019NLB d.d., Ljubljana

Trg republike 2

1000 Ljubljana

Slovenia

T: +386 1 476 3900

F: +386 1 252 2422

E-mail: info@nlb.si

Internet: nlb.si

SWIFT: LJBASI2X

Reuter: LB LJ

IBAN SI56 0290 0000 0200 020

Account number: 02900-0000200020

VAT identification number: SI91132550

Text: NLB d.d.

Production: Gigodesign d.o.o. and Taktik d.o.o.

Photographs: Primož Korošec

Copyright: NLB d.d., Ljubljana, Slovenia

Ljubljana, April 2020

MOBILE BANKERSPROFESSIONAL FLEXIBILITYEXCELLENCEREGIONAL PROJECTSEASY UP TO DATEKNOWLEDGEFLEXIBILITYBEST SERVICEREGIONAL PROJECTSB2BPURCHASE OF RECEIVABLESFINANCIAL ADVICEFINANCIAL LITERACY MOBILE BANKSPONSORSHIPECOLOGYGROWTHGOOD DEEDSNLB KLIKNLB KLIKGROWTHECOLOGYPROFESSIONALFINANCIAL LITERACY TRUSTB2BEASYBANK GUARANTEEMOBILE WALLET NLB PAY5.800+ EMPLOYEESDONATIONS DIGITALMENTORSHIPB2BB2CBEST SERVICEREGIONAL PROJECTSNLB TELEDOMDIGITAL SERVICESWIN-WINTRUST24/7ACCESSIBILITYREGIONAL PROJECTSPRIVATE BANKINGPURCHASE OF RECEIVABLESBANK GUARANTEEMOBILE WALLET NLB PAYKNOWLEDGEACCESSIBILITYCONSULTINGSTABILITYFLEXIBILITYDIGITAL SERVICESUP TO DATEMOBILE WALLET NLB PAYNLB TELEDOMKLIKINSARAJEVOBANK GUARANTEEPURCHASE OF RECEIVABLESR&DB2BGROWTHDIGITAL SERVICESSECURITYHEALTHFLEXIBILITYTRUSTSECURITY24/7B2BR&DWIN-WINPODGORICASECURITYBANJA LUKALJUBLJANAQUALITYBELGRADEPRISHTINA24/7327 BRANCHESREGIONAL PROJECTSBANK GUARANTEETRUSTKLIKINEASYCAREWIN-WINKLIKINSKOPJE