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On Deck Capital Inc

ondk · NYSE Financial Services
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Ticker ondk
Exchange NYSE
Sector Financial Services
Industry Financial - Credit Services
Employees 501-1000
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FY2016 Annual Report · On Deck Capital Inc
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2016 Annual Report

Dear Shareholders, 

2016  was  an  important  and  transformative  year  for  OnDeck.    While  we  confronted  some  unexpected 
market uncertainties as the year progressed, we emerged from 2016 a stronger and better company.  

Since  our  founding  in  2006,  OnDeck  has  been  singularly  focused  on  transforming  the  way  small 
businesses  access  capital  through  technology  and  lending  innovation.  In  2016,  we  continued  on  that 
mission as the clear scale leader in online small business lending, with $6 billion of lifetime originations 
and $2.4 billion delivered in 2016 alone. During a year of challenges in the overall online lending industry, 
we  continued  to  grow  our  business,  expand  our  offerings  and  markets,  and  launch  groundbreaking 
industry partnerships.  

In 2016, OnDeck executed several key initiatives that not only improved the resiliency of our model but 
also  strengthened  the  long-term  strategic  positioning  of  our  business.  These  initiatives  included 
transitioning  to  greater  balance  sheet  funding,  steady  originations  and  new  initiatives  growth,  realizing 
operating expense efficiencies, and expanding and diversifying our funding sources.   

OnDeck in 2016 

One of the major shifts in our business in 2016 was the decision we made in the first quarter to hold more 
loans  on  balance  sheet.  Beginning  in  the  first  quarter  of  2016,  conditions  in  the  whole  loan  market  for 
online lenders became increasingly uncertain. Investor requirements for risk premiums increased, and as 
a  result,  available  gain  on  sale  levels  in  our  Marketplace  platform  became  less  attractive  for  OnDeck 
when compared to the economic return we would generate holding these loans on balance sheet.  

At  the  same  time,  visibility  into  OnDeck’s  balance  sheet  funding  pipeline  had  been  improving:  we  had 
clear  line  of  sight  into  the  expansion  of  several  of  our  warehouse  lines  and  the  execution  of  a  second 
securitization transaction.  So, we decided to optimize our model for market conditions, de-emphasizing 
our Marketplace platform and, instead, transitioning to greater on-balance sheet funding of our portfolio. 

In  2016,  this  transition  led  to  lower  overall  revenue  growth  and  higher  provision  expense  and,  thus, 
adversely impacted our GAAP financial operating performance when compared to prior years.  However, 
once completed, this transition positions our business for stronger financial performance over the longer 
term:  with  the  growth  of  our  on-balance  sheet  loan  portfolio,  OnDeck  builds  future  interest  income  and 
clearer revenue visibility, generating a comparatively more predictable and less volatile revenue stream 
for the business.  

Of course, complementing OnDeck’s transition to this more resilient financial model was the execution of 
several  other  important  strategic  initiatives:  the  steady  growth  of  our  loan  book  –  prioritizing  customer 
acquisition  efficiencies  and  maintaining  credit  standards  –  and  the  expansion  of  our  balance  sheet 
funding sources to facilitate this growth.   

OnDeck  achieved  each  of  these  objectives  in  2016.    We  grew  originations  by  28%  compared  to  2015, 
reaching $2.4 billion for 2016 and leading to 80% year-over-year growth in our Unpaid Principal Balance, 
which drives future interest income. And even as originations grew during the year, OnDeck maintained 
our  commitment  to  cost  discipline,  driving  efficiencies  in  our  direct  customer  acquisition  spend  and 
continuing to leverage economies of scale.   

This led to considerable year-over-year improvements in both our Adjusted Expense Ratio – a metric we 
use to assess the efficiency of our operating expenses on a scale that is independent of funding mix – 
and in our Adjusted Operating Yield – which reflects the difference between our Net Interest Margin After 
Losses  and  our  Adjusted  Expense  Ratio  and  describes  the  potential  operating  income  of  our  Loans 

	
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Under Management.  OnDeck is committed to driving further progress in these metrics as we continue to 
scale our business while optimizing for profitability. 

Meanwhile, OnDeck successfully expanded and diversified our balance sheet funding sources in support 
of the growth we were steadily achieving in 2016.  OnDeck not only completed our second securitization 
and  established  two  new  credit  facilities,  but  we  also  expanded  four  of  our  existing  credit  facilities.    In 
aggregate, this activity introduced almost $650 million dollars of new or renewed funding capacity during 
2016 and served as a testament to the healthy demand for our assets in the market.  

Our Execution in 2016 Was Not Without Its Challenges 

OnDeck  has  grown  and  evolved  over  the  last  decade  in  large  part  due  to  our  "innovate,  learn,  refine" 
approach  to  small  business  lending.  This  cultural  philosophy  has  enabled  us  to  innovate  from  both  a 
product and technological perspective, gathering performance data and utilizing those learnings to further 
refine our OnDeck Score, platform, and loan offerings.   

This includes OnDeck’s expansion into longer term offerings, which has been an important component of 
our strategy to provide a complete credit solution to our small business customers.  By the fourth quarter 
of 2016, we had accumulated enough completed performance data for our expanded offerings to indicate 
that  we  needed  to  recalibrate  our  loan  loss  estimates  for  loans  with  original  maturities  of  15  months  or 
longer.    This  recalibration  of  loss  estimates  primarily  reflected  non-delinquent  loans  and  led  to  a  $19 
million  dollar  reserve  build  in  the  period.    That  said,  even  with  our  updated  performance  outlook,  this 
group  of  loans  still  offers  attractive  returns  to  OnDeck  and  will  remain  an  important  component  of  our 
origination strategy going forward. 

Still, we do not take a reserve build of this magnitude lightly.  So, we implemented some changes that we 
believe will strengthen our risk management posture as both this group of loans and our broader portfolio 
continue  to  season.    And  while  the  impact  of  these  policy  decisions  will  likely  contribute  to  slower 
originations  growth  in  the  first  half  of  2017,  we  believe  this  will  ultimately  better  position  OnDeck  to 
generate sustainable loan portfolio growth and profitability over the longer term. 

OnDeck in 2017: Continuing to Execute on our Long-Term Plan 

Just as we took necessary actions in 2016 to improve our financial profile and refine our model, OnDeck 
will build on this foundation in 2017 and make continued strides as the year progresses.  

From  a  growth  perspective,  OnDeck  will  continue  to  focus  on  the  key  strategies  in  which  we  invested 
during  2016.  This  includes  the  measured  expansion  of  our  Line  of  Credit  offering,  which  has  been  an 
important driver of both originations growth and customer lifetime value.  During 2016, Line of Credit draw 
volume grew 106% versus the prior year, and we are excited about the prospects for scaling this offering 
further in the upcoming year.  

OnDeck is also focused on building out our Strategic Partner channel in 2017.  During 2016, we launched 
and  scaled  our  program  with  J.P.  Morgan  Chase.    Now  spanning  all  regions  of  the  United  States  and 
featuring an expanded credit offering suite, our “first-of-its-kind” collaboration with Chase has continued to 
outperform our expectations – both in terms of customer satisfaction and loss performance. In fact, Chase 
now represents our largest Strategic Partner as measured by number of new customers.  So, we plan to 
build on this success in 2017, expanding the program further and opening up access to capital for more of 
Chase’s small business customers.  

We  are  also  excited  about  the  recent  additions  to  our  Strategic  Partner  channel,  including  our  referral 
partnerships  with  WEX  Inc.  and  Wave,  and  our  pipeline  of  potential  bank  and  non-bank  partners.    We 
believe  that  OnDeck  is  clear  the  choice  for  those  who  understand  the  problems  faced  by  small 
businesses and who are looking to offer a more satisfying and seamless experience as their customers 
seek access to capital.   

 
 
 
 
 
 
 
 
 
 
From a global perspective, OnDeck’s Canadian and Australian businesses should be continued sources 
of  growth  for  the  company  in  2017.  Together,  these  two  markets  grew  originations  over  100%  in  2016.  
And,  as  they  mature  further,  we  expect  to  build  our  distribution  channels  in  these  markets  further  to 
encourage the momentum we’ve enjoyed thus far.  

In  support  of  both  our  domestic  and  international  growth  prospects,  OnDeck  also  expects  to  continue 
diversifying and expanding our funding sources.  In early 2017, we successfully expanded and extended 
an existing warehouse facility and remain in active discussions to extend others.  We also have a strong 
pipeline  of  new  funding  sources  and  we  expect  to  continue  to  access  the  securitization  market  going 
forward. 

Lastly, but perhaps most importantly, OnDeck is focused on driving greater operating efficiencies in 2017.  

Operating leverage is a differentiating factor inherent within OnDeck's technology-enabled model and, in 
early  2017,  we  announced  a  $20  million  dollar  cost  rationalization  plan  to  improve  the  alignment  our 
operating  expenses  without  disrupting  our  growth  opportunities.    We  believe  the  implementation  of  this 
initiative will augment the intrinsic financial power of our model and accelerate our path to achieving our 
long-term financial targets.   

Ultimately, we believe that reaching sustainable profitability represents the next natural step in OnDeck’s 
progression and an important milestone that will strengthen OnDeck’s long-term strategic positioning.  In 
addition to generating cash flow from operations, building book value and enhancing the resiliency of our 
model  through  an  economic  cycle,  we  believe  that  achieving  profitability  will  aid  our  progress  in  key 
development areas for the business. OnDeck’s efforts to expand our funding sources, lower our cost of 
capital,  or  establish  additional  Strategic  Partnerships  should  become  even  more  productive  once  we’ve 
achieved this financial milestone. 

Industry Trends Are Moving in our Favor 

Customer  adoption,  the  competitive  environment,  and  engagement  with  other  industry  participants  and 
regulators are trending positively as we head into 2017.  

For  small  business  owners,  the  secular  trend  toward  online  lending  continues  to  gain  momentum.  
According to market research we conducted in 2016, 54% of small business owners considered an online 
lender in their financing search, and online lender awareness and trust continued to increase in 2016 over 
2015.  Partially  as  a  result  of  these  trends,  as  well  as  their  desire  to  control  costs,  traditional  financial 
institutions are increasingly exploring opportunities to provide online solutions to their customers.   

Competitively,  2016  saw  the  shutdown  of  several  online  SMB  lending  platforms  and,  as  we  exited  the 
year, we started to see a rationalization of both online and offline marketing spend in the market. While 
we have no illusions and assume that the market will continue to be competitive going forward, we expect 
to see fewer, more sophisticated and rational players in the market in the next few years as the industry 
shakeout continues.  

And while the structure and source of industry regulation is still developing, financial services regulators 
are  exploring  ways  to  responsibly  encourage  innovation.  OnDeck  is  proactively  engaging  with  policy 
makers and other industry participants to foster the formation of a constructive regulatory framework for 
online lenders.   

But rather than wait for this framework to be developed, OnDeck is proactively leading the industry in self-
regulation  efforts:  in  2016  we  led  the  development  of  the  SMART  Box™  (which  stands  for 
“Straightforward Metrics Around Rate and Total Cost”), a standardized disclosure form for small business 
loans  and  other  financing  products.  We  also  recently  led  a  merger  of  two  industry  coalitions  so  the 
industry can speak with a broader and more unified voice at the state and federal levels. 

 
 
 
 
 
 
 
 
 
 
 
As  the  scale  player  in  the  small  business  online  lending  space,  we  believe  that  OnDeck  is  very  well 
positioned to benefit from these industry trends.  Armed with over $6 billion of lifetime originations and a 
decade  of  experience,  we  believe  our  data-driven  approach,  innovative  technology,  uniquely  designed 
product  structure  and  diverse  funding  model  and  distribution  channels  will  all  continue  to  set  OnDeck 
apart from our competitors and drive further market share gains. 

OnDeck in 2017: Accelerating Profitability, Managing Risk, and Driving Responsible Growth  

Accordingly,  we  are  confident  in  OnDeck's  unique  model,  market  opportunity,  and  growth  prospects.  
During 2016, our scale, discipline, and funding model allowed us to navigate and adapt to adverse market 
conditions,  while  still  growing  originations  at  a  steady  pace.    While  this  contributed  to  some  short-term 
challenges  in  our  financial  performance,  OnDeck’s  ability  to  leverage  our  competitive  advantages 
improved the resiliency of our business and positioned us for stronger operating results over the longer 
term.   

And in 2017 we will build on this foundation.   

We  will  accelerate  the  timeframe  and  scale  required  for  profitability  through  the  operating  leverage 
embedded within our technology-enabled model. Our fully integrated platform, and continued automation 
of our business and lending processes will support this objective, enabling higher operating efficiency in 
2017  and  future  years.  These  technology  trends  will  be  augmented  by  the  incremental  savings 
opportunities we have identified through our cost rationalization efforts. 

From  a  risk  management  perspective,  we  are  taking  action  to  improve  credit  performance  in  both  the 
short and long terms, including targeted pullbacks in underperforming segments, the launch of Version 6 
of  the  OnDeck  Score®,  improvements  to  our  originations  process,  and  integrations  of  new  data 
partnerships.  In  combination,  these  investments  and  initiatives  should  lead  to  improvement  in  credit 
management over time. 

While these credit adjustments will slow our originations growth in the first half of 2017, we remain excited 
about the growth opportunities in our business going forward. Our line of credit product, our international 
markets, and our partnerships with JPMorgan Chase and others represent clear growth trajectories in the 
business, and we also anticipate enhancements to our term loan product to open up new markets for us. 
And  even  as  we  maintain  a  hard  focus  on  cost  discipline,  we  will  make  targeted  investments  in  new 
products, partnerships, our credit model and our data infrastructure in 2017.    

In summary, OnDeck is continuing to take appropriate actions to strengthen the financial profile and long-
term  strategic  positioning  of  our  business.    As  we  continue  to  leverage  our  core  competitive  strengths, 
credit performance and strong balance sheet funding, we are confident that we can enable superior risk-
adjusted returns over time.   

We  appreciate  your  support  of  our  vision  as  shareholders  of  our  company,  and  we  look  forward  to  the 
next stages of the journey together. 

Best Regards, 

Noah Breslow 
Chairman and Chief Executive Officer 

 
 
 
 
 
 
 
 
 
 
 
 
 
UNITED STATES 
SECURITIES AND EXCHANGE COMMISSION 
Washington, D.C. 20549 

FORM 10-K 

(MARK ONE) 

 

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 

FOR THE FISCAL YEAR ENDED DECEMBER 31, 2016 
OR 

 

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE 
ACT OF 1934 

FOR THE TRANSITION PERIOD FROM                 TO 
Commission File Number 001-36779 

On Deck Capital, Inc. 
(Exact name of registrant as specified in its charter) 

Delaware 
(State or other jurisdiction of 
incorporation or organization) 

42-1709682 
(I.R.S. Employer 
Identification No.) 

1400 Broadway, 25th Floor 
New York, New York 10018 
(Address of principal executive offices) 
(888) 269-4246 
(Registrant’s telephone number, including area code) 
Securities registered pursuant to Section 12(b) of the Act: 

Title of each class 
Common Stock, par value $0.005 per share 

Name of each exchange on which registered 
New York Stock Exchange 

Securities registered pursuant to Section 12(g) of the Act: 
None. 

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.    YES        NO    
Indicate by check mark whether the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.    YES        NO    

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 

during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing 
requirements for the past 90 days.    YES        NO    

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data file required 

to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that 
the registrant was required to submit and post such files).    YES        NO    

 
   
  
  
  
  
  
  
   
 
 
  
  
  
  
   
 
   
 
   
 
 
  
  
  
  
  
 
 
  
  
  
  
  
  
   
 
  
  
  
  
 
 
Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the 
best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this 
Form 10-K.    

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See 

the definitions of “large accelerated filer,” “accelerated filer,” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. (Check one): 

Large accelerated filer 

Non-accelerated filer 

    
       (Do not check if a smaller reporting company) 

Accelerated filer 

Smaller reporting company 

    
 

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    YES        NO    

The aggregate market value of the common stock by non-affiliates of the registrant, based on the closing price of a share of the registrant’s common stock 
on June 30, 2016 (the last business day of the registrant's most recently completed second fiscal quarter) as reported by the New York Stock Exchange on such 
date was $245,462,807. Shares of the registrant’s common stock held by each executive officer, director and holder of 10% or more of the outstanding common 
stock have been excluded in that such persons may be deemed to be affiliates. This calculation does not reflect a determination that certain persons are affiliates 
of the registrant for any other purpose. 

The number of shares of the registrant’s common stock outstanding as of February 20, 2017 was 71,685,122. 

DOCUMENTS INCORPORATED BY REFERENCE 

Portions of the registrant’s definitive Proxy Statement for its 2017 Annual Meeting of Stockholders are incorporated by reference in Part III of this Annual 
Report on Form 10-K. Such Proxy Statement will be filed with the U.S. Securities and Exchange Commission within 120 days after the end of the fiscal year to 
which this report relates. Except with respect to information specifically incorporated by reference in this Form 10-K, the Proxy Statement is not deemed to be 
filed as part of this Form 10-K. 

   
 
 
 
 
 
 
  
  
  
 
 
   
 
On Deck Capital, Inc. 

Table of Contents 

PART I 
Item 1. 
Item 1A. 
Item 1B. 
Item 2. 
Item 3. 
Item 4. 

Business 
Risk Factors 
Unresolved Staff Comments 
Properties 
Legal Proceedings 
Mine Safety Disclosures 

Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities 
Selected Consolidated Financial Data 
Management’s Discussion and Analysis of Financial Condition and Results of Operations 

PART II 
Item 5. 
Item 6. 
Item 7. 
Item 7A.  Quantitative and Qualitative Disclosures About Market Risk 
Consolidated Financial Statements and Supplementary Data 
Item 8. 
Changes in and Disagreements with Accountants on Accounting and Financial Disclosures 
Item 9. 
Controls and Procedures 
Item 9A. 
Other Information 
Item 9B. 

PART III 
Item 10. 
Item 11. 
Item 12. 
Item 13. 
Item 14. 

PART IV 
Item 15. 

Directors, Executive Officers and Corporate Governance 
Executive Compensation 
Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters 
Certain Relationships and Related Transactions, and Director Independence 
Principal Accounting Fees and Services 

Exhibits, Financial Statement Schedules 
Signatures 

Page 

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CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS 

This report contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 and other 
legal  authority.  These  forward-looking  statements  concern  our  operations,  economic  performance,  financial  condition,  goals,  beliefs,  future 
growth strategies, objectives, plans and current expectations. 

Forward-looking  statements  appear  throughout  this  report  including  in  Item 1.  Business,  Item 1A.  Risk  Factors,  Item 3.  Legal 
Proceedings  and  Item 7.  Management’s  Discussion  and  Analysis  of  Financial  Condition  and  Results  of  Operations.  Forward-looking 
statements  can  generally  be  identified  by  words  such  as  “will,”  “enables,”  “expects,”  "intends,"  "may,"  “allows,”  "plan,"  “continues,” 
“believes,” “anticipates,” “estimates” or similar expressions. 

Forward-looking statements are neither historical facts nor assurances of future performance. They are based only on our current beliefs, 
expectations and assumptions regarding the future of our business, anticipated events and trends, the economy and other future conditions. As 
such, they are subject to inherent uncertainties, risks and changes in circumstances that are difficult to predict and in many cases outside our 
control.  Therefore,  you  should  not  rely  on  any  of  these  forward-looking  statements.  Our  expected  results  may  not  be  achieved,  and  actual 
results may differ materially from our expectations. 

Important factors that could cause or contribute to such differences include risks relating to: our ability to attract potential customers to 
our platform; the degree to which potential customers apply for loans, are approved and borrow from us; anticipated trends, growth rates, loan 
originations, volume of loans sold and challenges in our business and in the markets in which we operate; the ability of our customers to repay 
loans and our ability to accurately assess creditworthiness; our ability to adequately reserve for loan losses; our liquidity and working capital 
requirements, including the availability and pricing of new debt facilities, extensions and increases to existing debt facilities, increases in our 
corporate  line  of  credit,  securitizations  and  OnDeck  Marketplace  ®  sales  to  fund our  existing  operations  and  planned growth,  including  the 
consequences  of  having  inadequate  resources  to  fund  additional  loans  or  draws  on  lines  of  credit;  our  reliance  on  our  third-party  service 
providers and the effect on our business of originating loans without third-party funding sources; the impact of increased utilization of cash or 
incurred debt to fund originations; the effect on our business of utilizing cash for voluntary loan purchases from third parties ; the effect on our 
business  of  the  current  credit  environment  and  increases  in  interest  rate  benchmarks;  our  continuing  compliance  measures  related  to  our 
funding  advisor  channel  and their  impact;  changes  in our product  distribution  channel mix  and/or  our  funding  mix;  our  ability  to  anticipate 
market needs and develop new and enhanced offerings to meet those needs; anticipated interest rate increases and origination fees on loans; 
maintaining and expanding our customer base; the impact of competition in our industry and innovation by our competitors; our anticipated 
growth and growth strategies, including the possible introduction of new types of loans and possible expansion into new international markets, 
and our ability to effectively manage that growth; our reputation and possible adverse publicity about us or our industry; the availability and 
cost of our funding, including challenges faced by the expiration of existing debt facilities; the impact on our business of funding loans from 
our  cash  reserves;  locating  funding  sources  for  new  types  of  loans  that  are  ineligible  for  funding  under  our  existing  credit  or  securitization 
facilities  and  the  possibility  of  reducing  originations  of  these  loan  types;  the  effect  of  potential  selective  pricing  increases;  our  expected 
utilization of OnDeck Marketplace and the available OnDeck Marketplace premiums ; our failure to anticipate or adapt to future changes in our 
industry; our ability to hire and retain necessary qualified employees; the lack of customer acceptance or failure of our loans; our ability to 
offer loans to our small business customers that have terms that are competitive with alternative sources of capital; our ability to issue new 
loans to existing customers that seek additional capital; the evolution of technology affecting our offerings and our markets; our compliance 
with  applicable  local,  state  and  federal  and  non-U.S.  laws,  rules  and  regulations  and  their  application  and  interpretation,  whether  existing, 
modified or new; our ability to adequately protect our intellectual property; the effect of litigation or other disputes to which we are or may be a 
party; the increased expenses and administrative workload associated with being a public company; failure to maintain an effective system of 
internal  controls  necessary  to  accurately  report  our  financial  results  and  prevent  fraud;  the  estimates  and  estimate  methodologies  used  in 
preparing our consolidated financial statements; the future trading prices of our common stock, the impact of securities analysts’ reports and 
shares eligible for future sale on these prices; our ability to prevent or discover security breaks, disruption in service and comparable events that 
could compromise the personal and confidential information held in our data systems, reduce the attractiveness of our platform or adversely 
impact our ability to service our loans ; and other risks, including those described in this report in Item 1A. Risk Factors and other documents 
that we file with the Securities and Exchange Commission, or SEC, from time to time which are available on the SEC website at www.sec.gov 
. 

Except as required by law, we undertake no duty to update any forward-looking statements. Readers are also urged to carefully review 

and consider all of the information in this report, as well as the other documents we make available through the SEC’s website. 

When we use the terms “OnDeck,” the “Company,” “we,” “us” or “our” in this report, we are referring to On Deck Capital, Inc. and its 

consolidated subsidiaries unless the context requires otherwise. 

2 
  
   
 
 
  
  
 
 
Item 1. 

Business 

Our Company 

PART I 

We are a leading online platform for small business lending. We continue to transform small business lending by making it efficient and 
convenient for small businesses to access capital. Our platform touches every aspect of the customer life cycle, including customer acquisition, 
sales, scoring and underwriting, funding, and servicing and collections. Enabled by our proprietary technology and analytics, we aggregate and 
analyze  thousands  of  data  points  from  dynamic,  disparate  data  sources,  and  the  relationships  among  those  attributes,  to  assess  the 
creditworthiness of small businesses rapidly and accurately. The data points include customer bank activity shown on their bank statements, 
government filings, tax and census data. In addition, in certain instances we also analyze reputation and social data. Small businesses can apply 
for a term loan or line of credit, 24 hours a day, 7 days a week, on our website in minutes and, using our proprietary OnDeck Score ®, we can 
make a funding decision immediately and transfer funds as fast as the same day. We have originated more than $6 billion of loans since we 
made our first loan in 2007. Our loan originations have increased at a compound annual growth rate of 51%  from 2013 to 2016. 

In 2016 , we originated $2.4 billion of loans, representing year-over-year growth of 28% while in 2015 and 2014 , we originated $1.9 
billion and $1.2 billion of loans, respectively, representing year-over-year growth of 62% and 152%, respectively. Our growth in originations 
has been supported by a diverse and scalable set of funding sources, including committed debt facilities, securitization facilities and OnDeck 
Marketplace  ,  our  proprietary  whole  loan  sale  platform  for  institutional  investors.  In  2016  ,  2015  and  2014  ,  we  recorded  gross  revenue  of 
$291.3 million , $254.8 million and $158.1 million , respectively, representing year-over-year growth of 14% , 61% and 142%, respectively. In 
2016 , 2015 and 2014 , our net loss attributable to On Deck Capital, Inc. common stockholders was $83.0 million , $1.3 million and $31.6 
million , respectively, our loss from operations was $85.1 million , $1.9 million and $7.1 million , respectively, and our Adjusted EBITDA, a 
non-GAAP financial measure, was $(59.7) million , $16.2 million and $(0.2) million respectively. See Item 7. Management’s Discussion and 
Analysis of Financial Condition and Results of Operations—Non-GAAP Financial Measures for a discussion and reconciliation of Adjusted 
EBITDA to net loss. As of December 31, 2016 , our total assets were $1.1 billion and the Unpaid Principal Balance on our loans outstanding 
was $980.5 million . 

We were incorporated in the state of Delaware on May 4, 2006. We operate from our headquarters in New York, New York and also 
have offices in Arlington, Virginia, Denver, Colorado, Sydney, Australia and Toronto, Canada. Additional information about us is available on 
our website at http://www.ondeck.com. The information on our website is not incorporated herein by reference and is not a part of this report. 

OnDeck, the OnDeck logo, OnDeck Score , OnDeck Marketplace and other trademarks or service marks of OnDeck appearing in this 
report are the property of OnDeck. Trade names, trademarks and service marks of other companies appearing in this report are the property of 
their respective holders. We have generally omitted the ® and TM designations, as applicable, for the trademarks used in this report. 

Our Market and Solution 

The  small  business  lending  market  is  vast  and  underserved.  According  to  the  FDIC,  of  business  loans  in  the  United  States  with 
originations  under  $250,000,  there  were  $201  billion  in  outstanding  business  loans  at  September  30,  2016  across  24.4 million  loans.  Oliver 
Wyman estimates that there is a potential $80 to $120 billion in unmet demand for small business lines of credit, and we believe that there is 
also substantial unmet demand for other credit-related products, including term loans. 

We offer small businesses a suite of financing options with our term loans and lines of credit that can meet the needs of small businesses 
throughout  their  life  cycle.  Since  we  made  our  first  loan  in  2007,  we  have  originated  more  than  $6  billion  of  loans  across  more  than  700 
industries in all 50 U.S. states, Canada and Australia. The top five states in which we, or our issuing bank partner, originated loans in 2016 
were  California  ,  Florida  ,  Texas  ,  New  York  and  Illinois  ,  representing  approximately  14%  ,  9%  ,  9%  ,  8%  and  4%  of  our  total  loan 
originations, respectively. As of December 31, 2016 , our customers have a median annual revenue of approximately $ 616,000 , with 90% of 
our customers having between $157,000 and $3.9 million in annual revenue, and have been in business for a median of 7 years, with 90% in 
business between 1 and 28 years. During 2016 , the average size of a term loan we made was $58,361 and the average size of a line of credit 
extended to our customers was $20,577 . 

We believe our increasing scale offers significant benefits including lower customer acquisition costs, access to a broader dataset, better 

underwriting decisions and a lower cost of capital compared to certain smaller online lending businesses. 

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We believe our customers choose us because we provide the following key benefits sought by small business borrowers: 

• 

• 

• 

Solution . We offer small businesses a suite of financing choices with our term loans and lines of credit that we believe can meet the 
needs of small businesses throughout their life cycle. We believe that small businesses prefer to work with providers with whom they 
can build long-term relationships and that the range of our offerings makes us an ideal lending partner. Our term loans are available 
from  $5,000  up  to  $500,000  with  maturities  of  three  to  36  months  and  our  lines  of  credit  range  from  $6,000  to  $100,000  and  are 
generally repayable within six months of the date of most recent draw. We believe this provides a wider range of term lengths, pricing 
alternatives  and  repayment  options  than  any  other  online  small  business  lender.  We  also  report  back  to  several  business  credit 
bureaus, which can help small businesses build their business credit. 

Simplicity  .  Small  businesses  can  submit  an  application  on  our  website  in  as  little  as  minutes.  We  are  able  to  provide  many  loan 
applicants  with  an  immediate  decision  and,  if  approved,  transfer  funds  as  fast  as  the  same  day.  Because  we  require  no  in-person 
meetings,  collect  comprehensive  information  electronically  and  have  an  intuitive  online  application  form,  we  have  been  able  to 
significantly increase the convenience and efficiency of the application process without burdensome documentation requirements. 

Service . Our internal sales force and customer service representatives provide assistance throughout the application process and the 
life of the loan. Our U.S-based representatives support customers in the U.S., and currently also Canada, and our separate Sydney-
based representatives support customers in Australia. Our representatives are available Monday through Saturday before, during and 
after  regular  business  hours  to  accommodate  the  busy  schedules  of  small  business  owners.  Our  website  enables  our  customers  to 
complete  the  loan  application  process  online,  but  they  may  also  elect  to  mail,  fax  or  email  us  their  application  and  related 
documentation.  We  offer  all  of  our  customers  credit  education  and  consulting  services  and  other  value  added  services  and  our 
qualifying repeat customers may be eligible for discounts through our loyalty program. Our commitment to provide a great customer 
experience has helped us consistently receive A+ ratings from the Better Business Bureau and for the three months ended December 
31, 2016, helped us earn an overall 79 Net Promoter Score, a widely used system of measuring customer loyalty, across all three of 
our distribution channels. Furthermore, the OnDeck Score ® incorporates data from each customer’s history with us, ensuring that we 
deliver increasing efficiency to our customers in making repeat loan decisions. 

Our Competitive Strengths 

We believe the following competitive strengths differentiate us and serve as barriers for others seeking to enter our market: 

• 

• 

• 

Significant Scale . We have originated over $6 billion in loans across more than 700 industries since we made our first loan in 2007 
and maintain a proprietary database of more than 10 million small businesses. Our platform, as discussed below, also offers us the 
ability to expand into other countries as demonstrated by our expanded operations in Canada and our expansion into Australia. 

Proprietary Data and Analytics Engine . We use data analytics and technology to optimize our business operations and the customer 
experience. Our proprietary data and analytics engine and the OnDeck Score provide us with significant visibility and predictability to 
assess the creditworthiness of small businesses and allow us to better serve more customers across more industries. With each loan 
application, each originated loan and each daily or weekly payment received, our dataset expands and our OnDeck Score improves. 
We are able to lend to more small businesses than if we relied on personal credit scores alone. We are also able to use our proprietary 
data and analytics engine to pre-qualify customers and market to those customers we believe are predisposed to take a loan and have a 
higher likelihood of approval. 

End-to-End  Integrated  Technology  Platform  .  We  built  our  integrated  platform  specifically  to  meet  the  financing  needs  of  small 
businesses.  Our  platform  touches  every  aspect  of  the  customer  life  cycle,  including  customer  acquisition,  sales,  scoring  and 
underwriting, funding, and servicing and collections. This purpose-built infrastructure is enhanced by robust fraud protection, multiple 
layers  of  security  and  proprietary  application  programming  interfaces.  It  enables  us  to  deliver  a  superior  customer  experience, 
facilitates agile decision making and allows us to efficiently roll out new and expanded offerings and features. We use our platform to 
underwrite, process and service all of our small business loans regardless of distribution channel. 

•  Diversified Distribution Channels . We are building our brand awareness and enhancing distribution capabilities through diversified 
distribution  channels,  including  direct  marketing,  strategic  partnerships  and  funding  advisors.  Our  direct  marketing  includes  direct 
mail, outbound calling, social media and other online marketing channels. Our strategic partners, including banks, payment processors 
and small business-focused service providers, offer us access to their base of small business customers, and data that can be used to 
enhance  our  targeting  capabilities.  We  also  have  relationships  with  a  large  network  of  funding  advisors,  including  businesses  that 
provide loan brokerage services, which drive distribution 

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and  aid  brand  awareness.  Our  internal  sales  force  contacts  potential  customers,  responds  to  inbound  inquiries  from  potential 
customers, and is available to assist all customers throughout the application process. 

• 

Singular  Brand  Focus  and  Visibility.  Since  our  initial  public  offering,  or  IPO,  we  have  made  significant  investments  to  build  our 
brand, including national television and radio advertising campaigns; a national sponsorship with SCORE, the nation's largest network 
of  free,  expert  business  mentors;  and  a  partnership  with  real  estate  entrepreneur  and  Shark  Tank  judge,  Barbara  Corcoran.  Our 
partnerships with well-known companies such as JPMorgan Chase Bank, National Association, or JPM, Intuit Inc., BBVA Compass 
and  others  also  help  increase  our  visibility  and  validate  our  brand.  As  an  NYSE  listed  company,  we  are  required  to  meet  high 
standards of transparency and financial reporting as well as to satisfy numerous other legal requirements. We believe the combination 
of these factors strengthens our position as we compete for customers. 

•  High  Customer  Satisfaction  and  Repeat  Customer  Base  .  Our  strong  value  proposition  has  been  validated  by  our  customers.  We 
achieved an overall Net Promoter Score of 79 for the three months ended December 31, 2016 based on our internal survey of U.S. 
customers in all three of our distribution channels. The Net Promoter Score is a widely used index ranging from negative 100 to 100 
that measures customer loyalty. Our score places us at the upper end of customer satisfaction ratings and compares favorably to the 
average Net Promoter Score of 39 for the financial services industry. We have also consistently achieved an A+ rating from the Better 
Business Bureau. We believe that high customer satisfaction has played an important role in repeat borrowing by our customers. In 
2016 , 2015 , and 2014 , 53% , 57% and 50% , respectively, of loan originations were by repeat customers, who either replaced their 
existing term loan with a new, usually larger, term loan or took out a new term loan after paying off their existing OnDeck term loan 
in full. Repeat customers generally demonstrate improvements in key metrics such as revenue and bank balance when they return for 
an  additional  loan.  From  our  2014  customer  cohort,  customers  who  took  at  least  three  loans  grew  their  revenue  and  bank  balance, 
respectively,  on  average  by  31%  and  59%  from  their  initial  loan  to  their  third  loan.  Similarly,  from  our  2015  customer  cohort, 
customers  who  took  at  least  three  loans  grew  their  revenue  and  bank  balance,  respectively,  on  average  by  33%  and  49%  . 
Approximately  19%  percent  of  our  origination  volume  from  repeat  customers  in  2016  was  due  to  unpaid  principal  balances  rolled 
from existing loans directly into new loans. Each repeat customer seeking another term loan must meet the following standards: 

• 

• 

• 

the business must be approximately 50% paid down on its existing loan; 

the business must be current on its outstanding OnDeck loan with no material delinquency history; and 

the business must be fully re-underwritten and determined to be of adequate credit quality. 

•  Durable Business Model . Since we began lending in 2007, we have successfully operated our business through both strong and weak 
economic  environments.  Our  real-time  data,  short  duration  loans,  automated  daily  and  weekly  collection,  risk  management 
capabilities and unit economics enable us to react rapidly to changing market conditions. 

•  Differentiated Funding Platform . We source capital through multiple channels, including debt facilities, securitizations and OnDeck 
Marketplace , our proprietary whole loan sale platform for institutional investors. This diversity provides us with a mix of scalable 
funding  sources,  long-term  capital  commitments  and  access  to  flexible  funding  for  growth.  In  addition,  because  we  contribute  a 
portion of the capital for each loan we fund via our debt facilities and securitizations, we are able to align interests with our investors. 

• 

100% Small Business-Focused . We are passionate about small businesses. We have developed significant expertise since we began 
lending in 2007, remaining exclusively focused on assessing and delivering credit to small businesses. We believe this passion, focus 
and small business credit expertise provides us with significant competitive advantages. 

Our Strategy for Growth 

Our vision is to become the first choice lender to small businesses, and to accomplish this, we intend to: 

•  Continue to Acquire Customers Through Direct Marketing and Sales . We plan to continue consistent investment in direct marketing 
and sales to add new customers and increase our brand awareness. Through this channel, we make contact with prospective customers 
utilizing direct mail, outbound calling, social media and online marketing. As our dataset expands, we will continue to pre-qualify and 
market to those customers we believe are predisposed to take a loan and have a higher likelihood of approval. We have seen success 
from  this  strategy  as  the  Direct  Marketing  channel  contributed  more  than  any  other  channel,  in  terms  of  absolute  dollars,  to  our 
originations growth in both 2015 and 2016 and over the same periods achieved decreased customer acquisition costs. 

• 

Broaden  Distribution  Capabilities  Through  Strategic  Partners  and  Funding  Advisors.  Through  our  Strategic  Partner  distribution 
channel, we are introduced to prospective customers by third parties, who we refer to as strategic partners, 

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that serve or otherwise have access to the small business community in the regular course of their business. Strategic partners conduct 
their own marketing activities which may include direct mail, online marketing or leveraging existing business relationships. Strategic 
partners include, among others, banks, small business-focused service providers, other financial institutions, financial and accounting 
solution  providers,  payment  processors,  independent  sales  organizations  and  financial  and  other  websites.  We  plan  to  expand  our 
network of strategic partners and leverage their relationships with small businesses to acquire new customers. In general, if a strategic 
partner refers a  customer  that  takes  a  loan from  us,  we pay  that  strategic  partner  a fee  based  on  the amount of  the originated  loan. 
Strategic partners differ from funding advisors (described below) in that strategic partners generally provide a referral to our direct 
sales team and our direct sales team is the main point of contact with the customer. On the other hand, funding advisors serve as the 
main point of contact with the customer on its initial loan and may help a customer assess multiple funding options besides those we 
offer.  As  such,  funding  advisors'  commissions  generally  exceed  strategic  partners'  referral  fees.  We  generally  do  not  recover  these 
commissions or fees upon default of a loan. Generally, no other fees are paid to strategic partners. 

Through our Funding Advisor Program, we make contact with prospective customers by entering into relationships with third-party 
independent  advisors,  known  as  Funding  Advisor  Program  partners,  or  FAPs,  that  typically  offer  a  variety  of  financial  services  to 
small businesses. FAPs conduct their own marketing activities, which may include direct mail, online marketing, paid leads, television 
and  radio  advertising  or  leveraging  existing  business  relationships.  FAPs  include  independent  sales  organizations,  commercial  loan 
brokers and equipment leasing firms. FAPs act as intermediaries between potential customers and lenders by brokering business loans 
on  behalf  of  potential  customers.  As  part  of  our  FAP  strategy,  we  require  a  detailed  certification  process,  including  background 
checks, to approve a FAP, and annual recertifications in order to remain a FAP. We also employ a senior compliance officer whose 
responsibilities include overseeing compliance matters involving our funding advisor channel. Our relationships with FAPs provide 
for  the  payment  of  a  commission  at  the  time  the  term  loan  is  originated  or  line  of  credit  account  is  opened.  We  generally  do  not 
recover these commissions upon default of a loan. As of December 31, 2016 , we had active relationships with more than 450 FAPs, 
and in 2016, 2015 and 2014, no single FAP was associated with more than 2% , 2% , and 3% of our total originations, respectively. 

• 

• 

• 

Expand  Offerings  .  We  will  continue  developing  financing  solutions  that  support  small  businesses  throughout  their  life  cycle.  We 
offer  a  line  of  credit  product  with  a  credit  limit  up  to  $100,000  and  a  36-month  term  loan  product  with  principal  amounts  up  to 
$500,000. Over time, we plan to expand our offerings by introducing new credit-related solutions for small businesses. We believe 
this  will  allow  us  to  provide  more  comprehensive  solutions  for  our  current  customers  and  introduce  small  business  owners  to  our 
platform whose needs are not currently met by our term loans and lines of credit. In addition, we regularly evaluate our product range 
and explore new ideas including variations of existing loans through test pilot programs before new loans or loan-enhancements are 
fully introduced. 

Extend  Customer  Lifetime  Value  .  We  believe  we  have  an  opportunity  to  increase  revenue  and  loyalty  from  new  and  existing 
customers. We have the ability to accommodate our customers’ needs as they grow and as their funding needs increase and change. 
We continue to add benefits to our customer offering to increase engagement and usage of our platform.  For example, in 2016, we 
introduced new online features including downloadable monthly statements and payment transaction reports, and new digital content. 

Targeted International Expansion . We believe small businesses around the world need capital to grow, and there is an opportunity to 
expand our small business lending in select countries outside of the United States. In the second quarter of 2014 we started offering 
loans in Canada and in the fourth quarter of 2015 we began offering loans in Australia. While we are currently focused on Canada and 
Australia, we continue to evaluate additional international market opportunities. 

•  OnDeck-as-a-Service  .  We  believe  that  an  opportunity  exists  to  leverage  the  decisioning  strength  of  our  platform  and  the  OnDeck 
Score , as evidenced by our partnership with JPM, which uses our platform to make loan decisions for their own customers. We are 
actively exploring these opportunities and seek to expand the availability of OnDeck-as-a-Service to appropriate partners. 

Our Loans and Loan Pricing 

We  offer fixed  term  loans  to  eligible  small  businesses.  The  principal  amount  of  each  term  loan  ranges  from  $5,000  to  $500,000. The 
principal amount of our term loan is a function of our credit risk and cash flow assessments of the customer’s ability to repay the loan. The 
original  term  of  each  individual  term  loan  ranges  from  3  to  36  months.  Customers  repay  our  term  loans  through  fixed  automatic  ACH 
collections from their business bank account on either a daily or weekly basis. Certain term loans are originated by our issuing bank partner and 
loans that we purchase from our issuing bank partner have similar performance to loans that we originate. We offer a revolving line of credit 
with fixed six-month level-yield amortization on amounts outstanding and automated weekly payments. The credit lines currently offered to 
customers are from $6,000 to $100,000. A customer may 

6 
  
 
  
 
  
 
 
 
 
 
be offered a line of credit based on our credit risk assessment of the customer’s ability to repay the line of credit. During the first quarter of 
2016, we began to purchase lines of credit from our issuing bank partner. 

Our loans are priced based on a risk assessment generated by our proprietary data and analytics engine, which includes the OnDeck Score 
. Customer pricing is determined primarily based on the customer’s OnDeck Score , the loan term and origination channel. Loans originated 
through direct marketing and strategic partners are generally priced lower than loans originated through FAPs due to the commission structure 
of the FAP program. Additionally, we may offer discounts to qualified repeat customers as part of our loyalty program. 

Our  customers  pay between $0.003  to $0.04 per  month  in  interest for  every dollar  they  borrow under one of  our  term  loans, with the 
actual amount typically driven by the length of term of the particular loan. Our shorter-term loans (12 months or less) are generally discussed in 
“Cents  on  Dollar,”  or  COD, and/or  a  simple  interest  basis  -  both  terms  focus  on  total payback  cost. Our  longer-term  loans  (greater  than  12 
months) are generally discussed in COD and/or an annualized interest rate basis. Our lines of credit are quoted on an APR basis. Given the use 
case and payback period associated with our term loans, we believe our customers understand pricing on a “dollars in, dollars out” basis and 
are  primarily  focused  on  total  payback  cost.  With  respect  to  longer-term  loans,  in  addition  to  considering  total  payback  cost,  some  of  our 
customers  may  consider  an  annualized  interest  rate  in  order  to  help  generally  compare  loans  of  similar  duration.  Finally,  revolving  lines  of 
credit are commonly priced and compared based on APR. 

We believe that our product pricing has historically fallen between traditional bank loans to small businesses and certain non-bank small 
business financing alternatives such as merchant cash advances. The weighted average pricing on our originations has generally declined over 
time as measured by both average “Cents on Dollar” borrowed per month and APR. From 2012 to 2016 , the weighted average APR for term 
loans and lines of credit continued to decline from 69.0% in 2012 to 41.4% in 2016 . During the same period, the weighted average COD per 
dollar borrowed per month for term loans and lines of credit continued to decline from 2.87¢ in 2012 to 1.82¢ in 2016. During the third quarter 
of 2016, we implemented selective price increases which began to increase our weighted average COD and weighted average APR. These price 
increases were more broadly adopted during the fourth quarter of 2016. We intend to continue to manage the pricing of our loans to optimize 
between  risk-adjusted  yields  and  loan  origination  volume.  See  Item 7.  Management's  Discussion  and  Analysis  of  Financial  Condition  and 
Results of Operations —Key Factors Affecting Our Performance—Pricing. 

“Cents on Dollar” borrowed reflects the monthly interest paid by a customer to us for a loan, and does not include the loan origination fee 
and the repayment of the principal of the loan. The APRs of our term loans currently range from 6.0% to 99.0% and the APRs of our lines of 
credit currently range from 11.0% to 39.9% . As noted above, because many of our loans are short term in nature and APR is calculated on an 
annualized basis, we believe that small business customers tend to evaluate these short term loans primarily on a “Cents on Dollar” borrowed 
basis rather than APR. 

In order to provide our customers with additional information, during the fourth quarter of 2016, we adopted the SMART Box ™ - which 
stands  for  “  Straightforward  Metrics  Around  Rate  and  Total  cost,  ”  a  model  pricing  disclosure  and  comparison  tool  introduced  by  the 
Innovative Lending Platform  Association, or ILPA, of  which we  are  a founding  member.  The  SMART  Box presents  prospective  customers 
with several standardized pricing metrics to evaluate the cost  of the term loan or line of credit, including the total cost of capital, APR, the 
average monthly payback amount, and the cents on dollar cost of the loan. 

Our Risk Management 

Our management team has operated the business through both strong and weak economic environments and has developed significant 

risk management experience and protocols. 

We  make  credit  decisions  based  on  real-time  performance  data  about  our  small  business  customers.  We  believe  that  the  data  and 
analytics powering the OnDeck Score can predict the creditworthiness of a small business better than models that rely solely on the personal 
credit score of the small business owner. Our analysis suggests that the current iteration of our proprietary credit-scoring model has become 
more  accurate  than previous versions  at  identifying  credit  risk  in  small  businesses  across  a  range  of  credit  risk profiles  than  personal  credit 
scores alone. 

In  addition,  because  our  loans  generally  require  automated  payback  either  each  business  day  or  weekly  and  allow  for  ongoing  data 
collection, we obtain early-warning indicators that provide a higher degree of visibility not just on individual loans, but also on macro portfolio 
trends. Insights gleaned from such real-time performance data provide the opportunity for us to be agile and adapt to changing conditions. For 
the year ended December 31, 2016 , the average length of a term loan at origination was approximately 13.2 months compared to 12.4 months 
at  December  31,  2015.  We  believe  the  rapid  amortization  and  recovery  of  amounts  from  the  short-term  portion  of  our  portfolio  helps  to 
mitigate our overall loss exposure. 

7 
 
Organizationally, we have a risk management committee, comprised of certain members of our board of directors, which meets regularly 
to  examine  our  credit  risks  and  enterprise  risks.  We  also  have  subcommittees  of  our  risk  management  committee  that  are  comprised  of 
members of our management team that monitor our credit risks, enterprise risks and other risks. 

In addition, we have teams of non-management employees within the company that monitor these and other risks. Our credit risk team is 
responsible for portfolio management, allowance for loan losses, or ALLL, credit model validation and underwriting performance. This team 
engages  in  numerous  risk  management  activities,  including  reporting  on  performance  trends,  monitoring  of  portfolio  concentrations  and 
stability, performing economic stress tests on our portfolio, randomly auditing underwriting processes and loan decisions and conducting peer 
benchmarking and exogenous risk assessments. 

Our enterprise risk team focuses on the following additional risks: 

• 

• 

• 

ensuring our IT systems, security protocols, and business continuity plans are well established, reviewed and tested; 

establishing and testing internal controls with respect to financial reporting; and 

regularly reviewing the regulatory environment to ensure compliance with existing laws and anticipate future regulatory changes that 
may impact us. 

Our  management  team  also  closely  monitors  our  competitive  landscape  in  order  to  assess  competitive  threats.  Finally,  from  a  capital 
availability perspective, we employ a diverse and scalable funding strategy that allows us to access debt facilities, the securitization markets 
and institutional capital through OnDeck Marketplace , reducing our dependence on any one source of capital. 

Our Subsidiaries 

We conduct certain of our operations through subsidiaries that support our business. Twelve of these subsidiaries are special purpose 
vehicles acting as the borrower in different asset-backed revolving debt facilities and one such special purpose vehicle is the issuer under our 
current asset-backed securitization vehicle. 

See  Item  7.  Management's  Discussion  and  Analysis  of  Financial  Condition  and  Results  of  Operations—Liquidity  and  Capital 

Resources and Note 8 of Notes to Consolidated Financial Statements elsewhere in this report for more information regarding our subsidiaries. 

Our Information Technology and Security 

Our  network  is  configured  with  multiple  layers  of  security  designed  to  isolate  our  databases  from  unauthorized  access.  We  use 

sophisticated security protocols for communication among applications. All of our public APIs and websites use Transport Layer Security. 

Our systems infrastructure is deployed on a private cloud hosted in co-located redundant data centers in New Jersey and Colorado. We 
believe that we have enough physical capacity to support our operations for the foreseeable future. We have multiple layers of redundancy to 
support  the  reliability  of  network  service  and  have  99.9%  monthly  uptime.  We  also  have  a  working  data  redundancy  model  with 
comprehensive backups of our databases and software. 

Our Intellectual Property 

We  protect  our  intellectual  property  through  a  combination  of  trademarks,  trade  dress,  domain  names,  copyrights,  trade  secrets  and 

patents, as well as contractual provisions and restrictions on access to our proprietary technology. 

We have registered trademarks in the United States, Canada and Australia for “OnDeck,” “ OnDeck Score ,” “ OnDeck Marketplace ,” 
the  OnDeck  logo  and  many  other  trademarks.  We  also  have  filed  other  trademark  applications  in  the  United  States  and  certain  other 
jurisdictions and will pursue additional trademark registrations to the extent we believe it will be beneficial. 

Our Employees 

As of December 31, 2016 , we had 708 full-time employees located throughout our New York, Denver, Virginia, Sydney Australia, and 
Toronto, Canada offices as well as several remote employees. In February 2017, we announced an 11% reduction in our headcount as a result 
of announced layoffs and actual and scheduled attrition. 

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We are proud of our culture, which is anchored by four key values: 

Ingenuity 

We create new solutions to old problems. We imagine what’s possible and seek out innovation and technology to 
reinvent small business financing and delight our customers. 

Passion 

   We think big and act boldly. We care intensely about each other, our company, and the small businesses we serve. 

Openness 

   We are collaborative and accessible. We know that the best outcomes come when we work together. 

Impact 

We focus on results. We are committed to making every day count and constantly strive to improve our business. We 
work to make a difference to small businesses, their customers and our employees. 

We consider our relationship with our employees to be good and we have not had any work stoppages. Additionally, none of our employees are 
represented by a labor union or covered by a collective bargaining agreement. 

Government Regulation 

We are affected by laws and regulations, and judicial interpretations of those laws and regulations, that apply to businesses in general, as 
well  as  to  commercial  lending.  This  includes  a  range  of  laws,  regulations  and  standards  that  address  information  security,  data  protection, 
privacy, licensing and interest rates, among other things. Because we are not a bank and are engaged in commercial lending, we are not subject 
to certain of the laws and rules that only apply to banks and consumer lenders. However, we do purchase term loans and lines of credit from 
our issuing bank partner that is subject to laws and rules applicable to banks and commercial lenders. We may explore, among other regulatory 
alternatives,  the  U.S.  Office  of  the  Comptroller  of  the  Currency’s  declared  interest  in  offering  a  special  purpose  national  bank  charter  for 
FinTech companies. Additionally, we are actively engaged in promoting industry standards and best practices as exemplified by our launch and 
adoption of the SMART Box.  The SMART Box includes clear and consistent pricing metrics, metric calculations, and metric explanations to 
help small businesses understand and assess the costs of their small business finance options. The SMART Box model disclosure is being made 
available for adoption by other capital providers through the ILPA. 

State Lending Regulations 
Interest Rate Regulations 

Although  the federal  government  does  not  regulate  the maximum  interest  rates  that  may  be  charged  on  commercial  loan  transactions, 
some states have enacted commercial rate laws specifying the maximum legal interest rate at which loans can be made in their state. We only 
originate commercial loans. All loans originated directly by us provide that they are to be governed by Virginia law. Virginia does not have rate 
limitations  on commercial  loans  of  $5,000  or  more  or  licensing  requirements  for  commercial  lenders  making  such  loans.  Our underwriting, 
servicing, operations and collections teams are headquartered in Arlington, Virginia, and that is where our commercial loan contracts are made. 
With respect to loans where we work with a partner or issuing bank, the issuing bank may utilize the law of the jurisdiction applicable to the 
bank in connection with its commercial loans. 

Licensing Requirements 

In states and jurisdictions that do not require a license to make commercial loans, we make term loans and extend lines of credit directly 
to customers pursuant to Virginia law, which is the governing law we require in the underlying loan agreements with our customers. There are 
five states that have licensing requirements where we do not make any term loans and instead purchase term loans made by an issuing bank 
partner: California, Nevada, North Dakota, South Dakota and Vermont. Beginning in 2016, we began to acquire line of credit draws under lines 
of credit extended by our issuing bank partner in those five states. Due to regulatory limitations, we do not originate lines of credit directly in 
those five states. In addition to those five states, there are other states and jurisdictions that require a license or have other requirements to make 
certain  commercial  loans,  including  both  term  loans  and  lines  of  credit,  and  may  not  honor  a  Virginia  choice  of  law.  In  these  other  states, 
historically we have originated some term loans directly but purchased other term loans from issuing bank partners. Those other states assert 
either that their own licensing laws and requirements should generally apply to commercial loans made by nonbanks or apply to commercial 
loans made by nonbanks of certain principal amounts or with certain interest rates or other terms. In such other states and jurisdictions and in 
some other circumstances, term loans are made by an issuing bank partner that is not subject to state licensing, and may be sold to us. For the 
years ended December 31, 2016 , 2015 and 2014 , loans made by issuing bank partners constituted 22.2% , 15.3% and 15.9% , respectively, of 
our total loan originations (including both term loans and draws on lines of credit). As customer 

9 
   
 
 
  
  
     
  
     
  
     
  
 
acceptance of our line of credit increases, we expect that certain lines of credit will be extended by an issuing bank partner in all 50 states in the 
U.S. and we may purchase extensions under those lines of credit. 

The  issuing  bank  partner  establishes  its  underwriting  criteria  for  the  issuing  bank  partner  program  in  consultation  with  us.  We 
recommend commercial  loans to the issuing bank partner that  meet the  bank partner's underwriting criteria, at which point the issuing bank 
partner may elect to fund the term loan or extend the line of credit. If the issuing bank partner decides to fund the loan (including term loans 
and  line  of  credit  extensions),  it  retains  the  economics  on  the  loan  for  the  period  that  it  owns  the  loan.  The  issuing  bank  partner  earns 
origination fees from the customers who borrow from it and in addition retains the interest paid during the period that the issuing bank partner 
holds  the  loan.  In  exchange  for  recommending  loans  to  an  issuing  bank  partner,  we  earn  a  marketing  referral  fee  based  on  the  loans 
recommended to, and originated by, that issuing bank partner. Historically, we have been the purchaser of the loans that we refer to issuing 
bank partners. Our agreement with our issuing bank partner also provides for a collateral account, which is maintained at the issuing bank. The 
account  serves  as  cash  collateral  for  the  performance  of  our  obligations  under  the  agreements,  which  among  other  things  may  include 
compliance with certain covenants, and also serve to indemnify the issuing bank partner for breaches by us of representations and warranties 
where it suffers damages as a result of the loans that we refer to it. The initial term of our agreement with our issuing bank partner, Celtic Bank, 
or Celtic, expires October 2018 and the agreement automatically extends for one-year periods unless terminated by either party. Celtic is an 
industrial bank chartered by the state of Utah and makes small business and certain other loans. The agreement with Celtic may not be assigned 
without the prior written consent of the non-assigning party. We may in the future and from time to time work with a different bank partner, or 
multiple bank partners. 

We  are  not  required  to  have  licenses  to  make  commercial  loans  under  state  law  as  currently  in  effect  and  our  operations  as  presently 
conducted. Virginia, unlike some other jurisdictions, does not require licensing of commercial lenders. Because we make loans from Virginia 
in accordance with the Virginia choice of law in our loan agreements, we are not required to be licensed as a lender in other jurisdictions that 
honor the Virginia choice of law. 

Federal Lending Regulations 

We are a commercial lender and as such there are federal laws and regulations that affect our and other lenders’ lending operations. 
These laws include, among others, portions of the Wall Street Reform and Consumer Protection Act or the Dodd-Frank Act, the Equal Credit 
Opportunity  Act,  the  Fair  Credit  Reporting  Act,  Economic  and  Trade  Sanctions  rules,  the  Electronic  Signatures  in  Global  and  National 
Commerce  Act,  the  Service  Members  Civil  Relief  Act,  the  Telephone  Consumer  Protection  Act  of  1991  and  Section  5  of  the  FTC  Act 
prohibiting unfair and deceptive acts or practices.  In addition, there are other federal laws that do not directly govern our business but with 
respect to which we have established certain procedures, for example procedures to designed to protect our platform from being used to launder 
money. 

Competition 

The  small  business  lending  market  is  highly  competitive  and  fragmented  and  we  expect  it  to  remain  so  in  the  future.  Our  principal 
competitors  include  traditional  banks,  legacy  merchant  cash  advance  providers,  and  newer,  technology-enabled  lenders.  We  believe  the 
principal factors that generally determine a company’s competitive advantage in our market include the following: 

• 
• 

• 

• 

• 

• 

• 

• 

• 

ease of process to apply for a loan; 
brand recognition and trust; 

loan features, including rate, term and pay-back method; 

loan product fit for business purpose; 

transparent description of key terms; 

effectiveness of underwriting; 

effectiveness of operational processes; 

effectiveness of customer acquisition; and 

customer experience. 

See  Item 7.  Management's  Discussion  and  Analysis  of  Financial  Condition  and  Results  of  Operations—Key  Factors  Affecting  Our 

Performance - Competition. 

10 
   
 
 
  
 
  
 
  
 
  
 
  
 
 
  
 
 
 
Disclosure of Information 

We recognize that in today’s environment, our current and potential investors, the media and others interested in us look to social media 
and  other  online  sources  for  information  about  us. We  believe  that  these  sources  represent  important  communications  channels  for 
disseminating information about us, including information that could be deemed to constitute material non-public information. As a result, in 
addition to our investor relations website (http://investors.ondeck.com), filings made with the SEC, press releases we issue from time to time, 
and  public  webcasts  and  conference  calls,  we  have  used  and  intend  to  continue  to  use  various  social  media  and  other  online  sources  to 
disseminate  information  about  us  and,  without  limitation,  our  general  business  developments;  financial  performance;  product  and  service 
offerings; research, development and other technical updates; relationships with customers, platform providers and other strategic partners and 
others; and market and industry developments. 

We intend to use the following social media and other websites for the dissemination of information: 

Our blog: https://www.ondeck.com/blog 

Our Twitter feed: http://twitter.com/ondeckcapital 

Our CEO, Noah Breslow’s Twitter feed: http://twitter.com/noahbreslow 

Our Facebook page: http://www.facebook.com/OnDeckCapital 

Our corporate LinkedIn page: https://www.linkedin.com/company/ondeck 

We invite our current and potential investors, the media and others interested in us to visit these sources for information related to us. 
Please note that this list of social media and other websites may be updated from time to time on our investor relations website and/or filings 
we make with the SEC. 

Copies of our Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and amendments to these 
reports  filed  or  furnished  pursuant  to  Section  13(a)  or  15(d)  of  the  Securities  Exchange  Act  of  1934,  as  amended,  or  Exchange  Act,  are 
available, free of charge, on our investor relations website as soon as reasonably practicable after we file such material electronically with or 
furnish it to the SEC.  Information contained on, or that can be accessed through, our website, does not constitute part of this Annual Report on 
Form  10-K  and  the  inclusion  of  our  website  address  in  this  Annual  Report  is  an  inactive  textual  reference  only.  The  SEC  also  maintains  a 
website that contains our SEC filings. The address of the site is www.sec.gov. 

Industry and Market Data 

This  report  contains  estimates,  statistical  data,  and  other  information  concerning  our  industry  that  are  based  on  industry  publications, 
surveys and forecasts. The industry and market information included in this report involves a number of assumptions and limitations, and you 
are cautioned not to give undue weight to such information. 

The sources of industry and market data contained in this report are listed below: 

• 

FDIC, Loans to Small Businesses and Farms, FDIC-Insured Institutions 1995-2015 , Q3 2016. 

•  Oliver  Wyman,  Financing  Small 

Businesses , 2013. 

The industry in which we operate is subject to a high degree of uncertainty and risk due to a variety of factors, including those described 
in Item 1A. Risk Factors and elsewhere in this report. These and other factors could cause our actual results to differ materially  from those 
expressed in the estimates made by the independent parties and by us. 

11 
 
   
 
  
 
 
Item 1A. 

Risk Factors 

Our current and prospective investors should carefully consider the following risks and all other information contained in this report, 
including our  consolidated  financial  statements  and  the  related  notes,  “Management’s  Discussion and  Analysis  of Financial  Condition and 
Results  of  Operations”  and  the  “Cautionary  Note  Regarding  Forward-Looking  Statements,”  before  making  investment  decisions  regarding 
our securities. The risks and uncertainties described below are not the only ones we face, but include the most significant factors currently 
known  by  us.  Additional  risks  and  uncertainties  that  we  are  unaware  of,  or  that  we  currently  believe  are  not  material,  also  may  become 
important factors that affect us. If any of the following risks materialize, our business, financial condition and results of operations could be 
materially harmed. In that case, the trading price of our securities could decline, and you may lose some or all of your investment. 

We have a history of losses and may not achieve consistent profitability in the future. 

We generated net losses of $85.5 million , $2.2 million and $18.7 million in 2016 , 2015 and 2014 , respectively. As of December 31, 
2016 , we had an accumulated deficit of $211.3 million . We will need to generate and sustain increased revenue levels in future periods in 
order to become profitable in the future, and, even if we do, we may not be able to maintain or increase our level of profitability. We intend to 
continue to expend significant funds on our marketing and sales operations, increasing our technology and analytics capabilities, increasing our 
customer  service  and  general  loan  servicing  capabilities,  meeting  the  increased  compliance  requirements  associated  with  our  operation  as  a 
public company and changing regulatory requirements, upgrading our data center infrastructure and possibly expanding into new markets. In 
addition, we record our loan loss provision as an expense to account for the possibility that loans we intend to hold (rather than sell) may not be 
repaid in full. Because we incur a given loan loss expense at the time that we issue the loans we intend to hold, we expect the aggregate amount 
of this expense to grow as we increase the number and total amount of loans we make to our customers. 

Our efforts to grow our business may be more costly than we expect, and we may not be able to increase our revenue enough to offset our 
higher operating expenses. We may incur significant losses in the future for a number of reasons, including the other risks described in this 
report,  and  unforeseen  expenses,  difficulties,  complications  and  delays,  and  other  unknown  events.  If  we  are  unable  to  achieve  and  sustain 
profitability, the market price of our common stock may significantly decrease. 

Our recent, rapid growth may not be indicative of our future growth and, if we continue to grow rapidly, we may not be able to manage our 
growth effectively. 

Our gross revenue grew to $291.3 million in 2016 from $254.8 million in 2015 and from $158.1 million in 2014 . We expect that, in the 

future, even if our revenue continues to increase, our rate of revenue growth will decline. 

In addition, we expect to continue to expend substantial financial and other resources on: 

• 

personnel,  including  expanding  our  technology  and  analytics  team  and  significant  increases  to  the  total  compensation  we  pay  our 
employees as we grow our employee headcount; 

•  marketing, including expenses relating to increased direct marketing efforts; 

• 

• 

• 

• 

• 
• 

product development, including the continued development of our platform and OnDeck Score ; 

diversification of funding sources; 

office space, as we increase the space we need for our growing employee base; 

establishing and maintaining strategic partnerships; 

general administration, including legal, accounting and other compliance expenses related to being a public company; and 
expansion in Canada and Australia, and possibly into new international geographies. 

In  addition,  our  historical  rapid  growth  has  placed,  and  may  continue  to  place,  significant  demands  on  our  management  and  our 
operational and financial resources. Finally, our organizational structure is becoming more complex, and we will need to continue to improve 
our  operational,  financial  and  management  controls  as  well  as  our  reporting  systems  and  procedures.  If  we  cannot  manage  our  growth 
effectively, our financial results will suffer. 

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Worsening economic conditions may result in decreased demand for our loans, cause our customers’ default rates to increase and harm 
our operating results. 

Uncertainty and negative trends in general economic conditions in the United States and abroad, including significant tightening of credit 
markets, historically have created a difficult environment for companies in the lending industry. Many factors, including factors that are beyond 
our control, may have a detrimental impact on our operating performance. These factors include general economic conditions, unemployment 
levels, energy costs and interest rates, as well as events such as natural disasters, acts of war, terrorism and catastrophes. 

Our customers are small businesses. Accordingly, our customers have historically been, and may in the future remain, more likely to be 
affected  or  more  severely  affected  than  large  enterprises  by  adverse  economic  conditions.  These  conditions  may  result  in  a  decline  in  the 
demand for our loans by potential customers or higher default rates by our existing customers. If a customer defaults on a loan payable to us, 
the loan enters a collections process where our systems and collections teams initiate contact with the customer for payments owed. If a loan is 
subsequently charged off, in the past we have generally sold the loan to a third-party collection agency in exchange for only a small fraction of 
the remaining amount payable to us. 

In addition, we are likely changing our collections strategy to retain more and sell fewer charged-off loans, with the goal of achieving 
higher  recoveries.  There  is  no  assurance  that  this  strategy  will  be  successful,  and  it  could  result  in  lower  recoveries  than  we  have  realized 
historically from selling charged-off loans. It may also lead to increased litigation, negative publicity and harm to our reputation. 

There can be no assurance that economic conditions will remain favorable for our business or that demand for our loans or default rates 
by  our  customers  will  remain  at  current  levels.  Reduced  demand  for  our  loans  would  negatively  impact  our  growth  and  revenue,  while 
increased  default  rates  by  our  customers  may  inhibit  our  access  to  capital,  including  debt  warehouse  facilities,  securitizations  and  OnDeck 
Marketplace, and negatively impact our profitability. Changes in the financial markets, including changes in credit markets and interest rates, 
can also impact the price that investors are willing to pay for our loans through OnDeck Marketplace, if at all , which can adversely impact our 
gain  on  sale  revenue  and  limit  our  financing  alternatives.  Furthermore,  we  have  received  a  large  number  of  applications  from  potential 
customers who do not satisfy the requirements for an OnDeck loan. If an insufficient number of qualified small businesses apply for our loans, 
our growth and revenue could decline. 

An increase in customer default rates may reduce our overall profitability and could also affect our ability to attract institutional funding. 
Further, historical default rates may not be indicative of future results. 

Customer  default  rates  may  be  significantly  affected  by  economic  downturns  or  general  economic  conditions  beyond  our  control  and 
beyond the control of individual customers. In particular, loss rates on customer loans may increase due to factors such as prevailing interest 
rates, the rate of unemployment, the level of consumer and business confidence, commercial real estate values, the value of the U.S. dollar, 
energy prices, changes in consumer and business spending, the number of personal and business bankruptcies, disruptions in the credit markets 
and other factors. We offer both our term loan and line of credit loans to the same customers, subject to customary credit and loan underwriting 
procedures. To the extent that our customers borrow from us under both types of loans and default, our losses could be greater than if we had 
offered them only one product. In addition, as of December 31, 2016, approximately 24.8% of our total loans outstanding related to customers 
with fewer than five years of operating history. While our OnDeck Score is designed to establish that, notwithstanding such limited operating 
and financial history, customers would be a reasonable credit risk, our loans may nevertheless be expected to have a higher default rate than 
loans  made  to  customers  with  more  established  operating  and  financial  histories.  In  addition,  if  default  rates,  delinquency  rates  or  certain 
performance metrics reach certain levels, the principal of our securitized notes or other borrowings may be required to be paid down, and we 
may no longer be able to borrow from our debt facilities to fund future loans. In addition, if customer default rates increase beyond forecast 
levels,  returns  for  investors  in  our  OnDeck  Marketplace  program  will  decline  and  demand  by  investors  to  participate  in  this  program  will 
decrease, each of which will harm our reputation and operating results. 

Our risk management efforts may not be effective. 

We could incur substantial losses and our business operations could be disrupted if we are unable to effectively identify, manage, monitor 
and mitigate financial risks, such as credit risk, interest rate risk, liquidity risk, and other market-related risk, as well as operational risks related 
to our business, assets and liabilities. To the extent our models used to assess the creditworthiness of potential customers do not adequately 
identify  potential  risks,  the  OnDeck  Score  produced  would  not  adequately  represent  the  risk  profile  of  such  customers  and  could  result  in 
higher risk  than  anticipated.  Our  risk  management  policies,  procedures,  and  techniques,  including  our  use  of  our proprietary  OnDeck  Score 
technology,  may  not  be  sufficient  to  identify  all  of  the  risks  we  are  exposed  to,  mitigate  the  risks  that  we  have  identified  or  identify 
concentrations of risk or additional risks to which we may become subject in the future. Furthermore, there may be a lag in the time in which a 
customer begins to show signs of an inability to pay 

13 
 
back  a  loan  and  when  we  begin  to  take  remedial  action  in  respect  this  loan,  and  as  a  consequence  this  could  impair  our  eventual  ability  to 
receive repayment on the loan. 

We rely on our proprietary credit models in the forecasting of loss rates. If we are unable to effectively forecast loss rates, it can materially 
adversely affect our operating results . 

In making a decision whether to extend credit to prospective customers, we rely heavily on our OnDeck Score , the credit score generated 
by our proprietary credit-scoring model and decisioning system, an empirically derived suite of statistical models built using third-party data, 
data from our customers and our credit experience gained through monitoring the performance of our customers over time. If our proprietary 
credit-scoring model and decisioning system fails to adequately predict the creditworthiness of our customers, including because the factors 
used to determine the customer's creditworthiness was not representative of such customer's true credit risk profile, we have in the past and may 
in the future need to record additional provision expense and/or experience higher than forecasted losses. For example, in the quarter ended 
December 31, 2016 we recorded an additional $18.7 million of provision expense resulting from a change in our loss estimates for loans with 
original  maturities  of  15  months  or  more.  In  addition,  if  our  proprietary  cash  flow  analytics  system  fails  to  assess  prospective  customers’ 
financial  ability  to  repay  their  loans,  or  if  any  portion  of  the  information  pertaining  to  the  prospective  customer  is  false,  inaccurate  or 
incomplete, and our systems did not detect such falsities, inaccuracies or incompleteness, or any or all of the other components of the credit 
decision process  described herein fails, we  may  experience  higher  than  forecasted  losses.  Furthermore,  if  we  are  unable  to  access  the  third-
party  data  used  in  our  OnDeck  Score  ,  or  our  access  to  such  data  is  limited,  our  ability  to  accurately  evaluate  potential  customers  will  be 
compromised, and we may be unable to effectively predict probable credit losses inherent in our loan portfolio, which would negatively impact 
our results of operations. 

Additionally, if we make errors in the development and validation of any of the models or tools we use to underwrite the loans that we 
securitize or sell to investors, these investors may experience higher delinquencies and losses and we may be subject to liability. Moreover, if 
future  performance  of  our  customers’  loans  differs  from  past  experience  (driven  by  factors,  including  but  not  limited  to,  macroeconomic 
factors, policy actions by regulators, lending by other institutions and reliability of data used in the underwriting process), which experience has 
informed the development of the underwriting procedures employed by us, delinquency rates and losses to investors of our securitized debt 
from our customers’ loans could increase, thereby potentially subjecting us to liability. This inability to effectively forecast loss rates could also 
inhibit our ability to borrow from our debt facilities, which could further hinder our growth and harm our financial performance. 

Our  business  may  be  adversely  affected  by  disruptions  in  the  credit  markets,  our  failure  to  comply  with  our  debt  agreements,  or  the 
termination  of  our  debt  agreements,  any  of  which  could  result  in  reduced  access  to  credit  and  other  financing.  Additionally,  OnDeck 
Marketplace has declined as a part of our overall funding strategy as a result of lower premiums and there is no assurance that OnDeck 
Marketplace participants will continue to purchase our loans. 

Historically,  we  have  depended  on  debt  facilities  and  other  forms  of  debt  in  order  to  finance  most  of  the  loans  we  make  to  our 
customers. However, we cannot guarantee that these financing sources will continue to be available beyond the current maturity date of each 
debt facility, on reasonable terms or at all. As the volume of loans that we make to customers on our platform increases, we may require the 
expansion of our borrowing capacity on our existing debt facilities and other debt arrangements or the addition of new sources of capital. The 
availability  of  these  financing  sources  depends  on  many  factors,  some  of  which  are  outside  of  our  control.  We  may  also  experience  the 
occurrence  of  events  of  default  or  breaches  of  financial  performance  or  other  covenants  under  our  debt  agreements,  which  could  reduce  or 
terminate our access to institutional funding. 

In addition, OnDeck Marketplace has substantially declined as a portion of our funding strategy. For each of the three months ended 
March 31, 2016, June 30, 2016, September 30, 2016, and December 31, 2016 OnDeck Marketplace represented 25.9% , 15.6% , 16.6% and 
15.8% of our term loan originations, respectively. In addition, the premiums we were paid in 2016 were lower than those received in 2015. By 
selling fewer loans via OnDeck Marketplace and at lower premiums, we realize lower gain on sale of loans and hold more of our term loan 
originations  on  balance  sheet,  which  requires  us  to  self-fund  or  finance  a  larger  amount  of  loans.  As  a  result,  we  have  used,  and  may 
increasingly use available cash on hand to fund originations. While the premiums on sales of loans via OnDeck Marketplace have decreased, 
we have continued selling a portion of our loans through this channel in order to maintain active relationships with institutional loan purchasers 
and to obtain additional funding. However, to the extent that institutional investors that purchase loans from us through OnDeck Marketplace 
rely  on  credit  to  finance  those  loan  purchases,  disruptions  in  the  credit  market  could  further  harm  our  ability  to  grow  or  maintain  OnDeck 
Marketplace . We may continue selling a portion of our loans via OnDeck Marketplace at lower premiums to maintain our relationships with 
institutional  loan  purchasers,  however,  there  can  be  no  assurance  that  these  investors  will  continue  to  purchase  our  loans  via  OnDeck 
Marketplace . 

14 
 
 
 
We  also  rely  on  securitization  as  part  of  our  funding  strategy  and have  completed  two  securitization  transactions,  one  of  which  is 
currently  outstanding.  There  can  be  no  assurance  that  we  will  be  able  to  successfully  access  the  securitization  markets  again.  Furthermore, 
because we only recently began accessing this source of capital, there is a greater possibility that it may not be available in the future. In the 
event of a sudden or unexpected shortage of funds in the banking and financial system, we cannot be sure that we will be able  to  maintain 
necessary levels of funding without incurring high funding costs, a reduction in the term of funding instruments or the liquidation of certain 
assets. 

Furthermore, during 2017, several of our debt facilities are scheduled to mature. In connection with these scheduled maturities, $175 
million in revolving debt capacity will expire in May 2017 and an additional $162.4 million will expire in September 2017. An additional $4.8 
million will expire at various dates throughout 2017. We may not be able to extend or renew these debt facilities. 

Accordingly, our ability to finance additional loans (or, in the case of our corporate revolving debt facility, make other borrowings) 
utilizing these financing sources will end. The interest rates and other costs of new, renewal or amended facilities may also be higher than those 
currently  in  effect.  If  we  are  to  be  unable  to  renew  or  otherwise  replace  these  facilities  or  generally  arrange  new  or  alternative  methods  of 
financing on favorable terms, we may be forced to curtail our origination of loans or reduce operations, which would have a material adverse 
effect on our business, financial condition, operating results and cash flow. 

We have a limited operating history in an evolving industry, which makes it difficult to evaluate our future prospects and may increase the 
risk that we will not be successful. 

We  have  a  limited  operating  history  in  an  evolving  industry  that  may  not  develop  as  expected.  Assessing  our  business  and  future 

prospects is challenging in light of the risks and difficulties we may encounter. These risks and difficulties include our ability to: 

• 
• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

increase the number and total volume of term loans and lines of credit we extend to our customers; 
improve the terms on which we lend to our customers as our business becomes more efficient; 

increase the effectiveness of our direct marketing, as well as our strategic partner and funding advisor program customer acquisition 
channels; 

increase repeat borrowing by existing customers; 

successfully develop and deploy new types of loans; 

successfully  maintain  our  diversified  funding  strategy,  including  through  debt  warehouse  facilities,  possible  future  securitization 
transactions and OnDeck Marketplace ; 

favorably compete with other companies that are currently in, or may in the future enter, the business of lending to small businesses 
including traditional lenders; 

successfully navigate economic conditions and fluctuations in the credit market; 

effectively manage the growth of our business; 

obtain debt or equity capital on attractive terms; 

successfully expand internationally; and 

anticipate and react to changes to an evolving regulatory environment. 

We may not be able to successfully address these risks and difficulties, which could harm our business and cause our operating results to 

suffer. 

Our access to financing and our business may be adversely affected by increases in customer default rates, which could make us and our 
loans less attractive to lenders under debt facilities and investors in securitizations and institutional purchasers in OnDeck Marketplace. 

            We principally rely on credit facilities, securitizations and OnDeck Marketplace to fund our loans.  Increases in customer default rates 
could make us and our loans less attractive to our existing (or prospective) funding sources.  If our existing funding 

15 
 
 
 
   
 
 
  
 
  
 
  
 
  
 
  
 
 
  
 
  
 
  
 
  
 
 
 
 
 
sources do not achieve their desired financial returns or if they suffer losses, they (or prospective funding sources) may increase the cost of 
providing financing or refuse to provide financing on terms acceptable to us or at all.   

            Our debt facilities for our funding debt and our securitization are non-recourse to On Deck Capital, Inc. and are collateralized by loans. 
 If the loans securing such debt facilities and securitization fail to perform as expected, the lenders  under our credit facilities and investors in 
our  securitization,  or  future  lenders  or  investors  in  similar  arrangements,  may  increase  the  cost  of  providing  financing  or  refuse  to  provide 
financing on terms acceptable to us or at all. 

           If  we were  to  be unable  to  arrange new  or  alternative  methods  of  financing  on favorable  terms,  we  may  have  to  curtail  or  cease  our 
origination of loans, which could have a material adverse effect on our business, financial condition, operating results and cash flow. 

Purchasers  of  loans  in  OnDeck  Marketplace  bear  the  risks  of  loan  ownership.  Unsatisfactory  performance  of  our  loans  may  reduce 
investor confidence and reduce the willingness of investors to participate in OnDeck Marketplace , which could harm our ability to grow or 
maintain OnDeck Marketplace . In addition, the gain on sale of loans through OnDeck Marketplace has declined from $ 53.4 million or 20.9% 
of  gross  revenue  in  2015  to  $14.4  million  ,  or  5.0%  of  our  gross  revenue  in  2016  reflecting  less  attractive  market  conditions,  and  a  lower 
percentage of our terms loans sold into OnDeck Marketplace , as well as underlying loan performance. Because we decided to hold more loans 
on our balance sheet and sell fewer loans through OnDeck Marketplace, our provision expense and interest expense have increased, reducing 
our operating results. 

Many of our strategic partnerships are nonexclusive and subject to termination options that, if terminated, could harm the growth of our 
customer  base  and  negatively  affect  our  financial  performance.  Additionally,  these  partners  are  concentrated  and  the  departure  of  a 
significant partner could have a negative impact on our operating results. Lastly, any termination of agreements governing our provision of 
OnDeck-as-a-Service  could  have  a  negative  impact  on  our  ability  to  grow  this  part  of  our  business  and  negatively  impact  our  operating 
results. 

We rely on strategic partners for referrals of an increasing portion of our customers and our growth depends in part on the growth of 
these referrals. Over the last four years, loans issued to customers referred to us by our strategic partners have grown to become an increasingly 
significant percentage of our total loan originations.   

Many  of  our  strategic  partnerships  do  not  contain  exclusivity  provisions  that  would  prevent  such  partners  from  providing  leads  to 
competing  companies.  In  addition,  the  agreements  governing  these  partnerships  contain  termination  provisions  that,  if  exercised,  would 
terminate our relationship with these partners. These agreements also contain no requirement that a partner refer us any minimum number of 
leads. There can be no assurance that these partners will not terminate our relationship with them or continue referring business to us in the 
future, and a termination of the relationship or reduction in leads referred to us would have a negative impact on our revenue and operating 
results. 

In addition, a small number of strategic partners refer to us a significant portion of the loans made within this channel. In 2016 , 2015 and 
2014  ,  loans  issued  to  customers  referred  to  us  by  our  top  four  strategic  partners  constituted  12.0%  ,  11.5%  and  9.8%  of  our  total  loan 
originations, respectively. In the event that one or more of these significant strategic partners terminated our relationship or reduced the number 
of leads provided to us, our business would be harmed. 

Additionally, we have continued exploring ways to expand the availability of OnDeck-as-a-Service to appropriate partners that could use 
our  platform  to  make  loan  decisions.  The  agreements  governing  these  services  contain  termination  provisions  that,  if  exercised,  would 
terminate our agreement with these partners. A termination of any such agreements may affect our reputation as we seek to expand OnDeck-as-
a-Service and/or have a negative impact on our revenue and operating results. 

If  we  are  unable  to  sell  charged-off  loans  to  third-parties  and/or  the  premiums  paid  by  such  third-parties  for  charged-off  loans  were  to 
decline, our operating results may be negatively affected. 

If a loan is charged-off, historically we may sell the loan to a third-party in exchange for only a small fraction of the remaining amount 
payable to us. The agreements governing such arrangements with third-parties may be subject to termination and/or renegotiation. Any such 
termination  and/or  renegotiation  of  agreements  already  in  place  could  result  in  our  inability  to  sell  charge-off  loans  and/or  result  in  lower 
recoveries than we have realized historically from selling charged-off loans which could have a material adverse effect on our business and 
operating results. 

16 
     
 
 
To  the  extent  that  Funding  Advisor  Program  partners  or  internal  sales  representatives  mislead  loan  applicants  or  engage  or  previously 
engaged in disreputable behavior, our reputation may be harmed and we may face liability. 

We rely on third-party independent advisors, including business loan brokers, which we call Funding Advisor Program partners, or FAPs, 
for a significant portion of the customers to whom we issue loans. In 2016 , 2015 and 2014 , loans issued to customers whose applications were 
submitted to us via the FAP channel constituted 27.3% , 28.0% and 41.4% of our total loan originations, respectively. As a consequence of 
their status as independent contractors, we have less control of FAP sales activities versus our internal sales representatives.  In early 2015, we 
took a number of steps to enhance our then existing efforts to mitigate the risks associated with FAP sales, as discussed below. 

Because FAPs earn fees on a commission basis, FAPs may have an incentive to mislead loan applicants, facilitate the submission by loan 
applicants of false application data or engage in other disreputable behavior so as to earn additional commissions. In addition, it is possible that 
some FAPs may attempt to  charge additional fees despite our contractual prohibitions. We also rely on our direct sales agents for customer 
acquisition  in  our  direct  marketing  channel,  who  may  also  be  tempted  to  engage  in  disreputable  behavior  to  increase  our  customer  base.  If 
FAPs or our direct sales agents mislead our customers or engage in any other disreputable behavior, our customers are less likely to be satisfied 
with  their  experience  and  to  become  repeat  customers,  and  we  may  be  subject  to  costly  and  time-consuming  disputes,  each  of  which  could 
harm our reputation and operating performance. In 2014, we were in fact subject to negative publicity related to our FAP channel, including 
regarding the alleged backgrounds of certain of their employees. A re-occurrence of such negative publicity could impair our ability to continue 
to increase our revenue and our business could otherwise be materially and negatively impacted. 

In  early  2015,  we  significantly  enhanced  the  nature  and  scope  of  the  due  diligence  conducted  on  both  prospective  and  existing  FAPs  (we 
applied the enhanced due diligence retroactively to all FAPs with which we had arrangements as well).  We update such due diligence on all 
existing FAPs on an annual basis. We also implemented certain enhanced contractual provisions and compliance-related measures related to 
our funding advisor channel, including FAP training, issuing a FAP code of conduct and conducting welcome calls to customers sold by FAPs 
to survey the FAPs’ practices (which, if in violation of our code or contract, could lead to termination). While these measures were intended to 
improve certain aspects and reduce the risks of how we work with funding advisors and how they work with our customers, we cannot assure 
you whether these measures will work or continue to work as intended, that other compliance-related concerns will not emerge in the future, 
that the funding advisors will comply with these measures, and that these measures will not negatively impact our business from this channel, 
including  our  financial  performance,  or  have  other  unintended  or  negative  impacts  on  our  business  beyond  the  FAP  channel,  such  as  with 
existing or potential strategic partners, customers or funding sources. 

We face similar risks based on the behavior of our internal sales representatives.  We provide our internal sales representatives with sales 
scripts that have been reviewed by our compliance team.  Sales representatives receive rigorous training, including in person training conducted 
by  our  compliance  team  on  avoiding  unfair,  abusive,  and  deceptive  practices.   In  addition,  internal  representative  calls  are  recorded  and 
monitored  for  purposes  of  compliance  and  quality  assurance,  and  there  is  a  quality  assurance  team  dedicated  to  these  efforts.  Despite  these 
measures,  we  cannot  assure  you  that  that  they  will  work  as  intended  or  that  all  of  our  internal  sales  representatives  will comply  with  our 
procedures. Failure of our internal sales representatives to do so would expose us to the same, or worse, consequences than those relating to the 
FAP  channel  because  our  direct  sales  channel  is  larger  than  our  FAP  channel  and  we  have  more  direct  control  over  our  internal  sales 
representatives than we have over our FAP channel. 

We pay commissions to our strategic partners and FAPs upfront and generally do not recover them in the event the related loan or line of 
credit is eventually charged off. 

We pay commissions to strategic partners and FAPs on the term loans and lines of credit we originate through these channels. We pay 
these commissions at the time the term loan is originated or line of credit is opened. However, we generally do not require that this commission 
be repaid to us in the event of a default on a term loan or line of credit. While we generally discontinue working with strategic partners and 
FAPs that refer customers to us that ultimately have unacceptably high levels of defaults, to the extent that our strategic partners and FAPs are 
not  at  risk  of  forfeiting  their  commissions  in  the  event  of  defaults,  they  may  to  an  extent  be  indifferent  to  the  riskiness  of  the  potential 
customers that they refer to us. 

If the information provided by customers to us is incorrect or fraudulent, we may misjudge a customer’s qualification to receive a loan and 
our operating results may be harmed. 

Our  lending  decisions  are  based  partly  on  information  provided  to  us  by  loan  applicants.  To  the  extent  that  these  applicants  provide 
information to us in a manner that we are unable to verify, the OnDeck Score may not accurately reflect the associated risk. In addition, data 
provided by third-party sources is a significant component of the OnDeck Score and this data may contain 

17 
 
 
 
 
inaccuracies. Inaccurate analysis of credit data that could result from false loan application information could harm our reputation, business and 
operating results. 

In  addition,  we  use  identity  and  fraud  checks  analyzing  data  provided  by  external  databases  to  authenticate  each  customer’s  identity. 
From time to time in the past, these checks have failed and there is a risk that these checks could also fail in the future, and fraud may occur. 
We may not be able to recoup funds underlying loans made in connection with inaccurate statements, omissions of fact or fraud, in which case 
our revenue, operating results and profitability will be harmed. Fraudulent activity or significant increases in fraudulent activity could also lead 
to regulatory intervention, negatively impact our operating results, brand and reputation and require us to take steps to reduce fraud risk, which 
could increase our costs. 

Our  current  level  of  interest  rate  spread may decline  in  the  future. Our gain  on  sale  of  loans  in  our  OnDeck  Marketplace program has 
already declined and may decline further in the future. Any material reduction in our interest rate spread or gains on sales of loans could 
harm our business, results of operations and financial condition. 

We  earn  a  majority  of  our  revenues  from  interest  payments  on  the  loans  we  make  to  our  customers.  Financial  institutions  and  other 
funding sources provide us with the capital to fund these term loans and lines of credit and charge us interest on funds that we draw down. In 
the event that the spread between the rate at which we lend to our customers and the rate at which we borrow from our lenders decreases, our 
financial results and operating performance will be harmed. The interest rates we charge to our customers and pay to our lenders could each be 
affected by a variety of factors, including access to capital based on our business performance, the volume of loans we make to our customers, 
competition and regulatory requirements. These interest rates may also be affected by a change over time in the mix of the types of loans we 
sell to our customers and investors, the mix of new and renewal loans and a shift among our channels of customer acquisition. Interest rate 
changes  may  adversely  affect  our  business  forecasts  and  expectations  and  are  highly  sensitive  to  many  macroeconomic  factors  beyond  our 
control,  such  as  inflation,  recession,  the  state  of  the  credit  markets,  changes  in  market  interest  rates,  global  economic  disruptions, 
unemployment and the fiscal and monetary policies of the federal government and its agencies. In addition, we generate gains on sales of loans 
to institutional investors through our OnDeck Marketplace program. The prices we are able to charge for loans we sell are based on a variety of 
factors, including the terms and credit risk associated with loans, the historical credit performance of the loans we sell, investor demand and 
other factors. If these variables or others were to change, we might be required to reduce our sales prices on loans, sell fewer loans or both, 
which could reduce our gains on sales of loans in the OnDeck Marketplace program. Our gain on sale of loans declined from $53.4 million in 
2015 to $14.4 million in 2016. Any material reduction in our interest rate spread or gains on sale of loans could have a material adverse effect 
on our business, results of operations and financial condition. 

If the choice of law provisions in our loan agreements are found to be unenforceable, we may be found to be in violation of state interest 
rate limit laws. 

Although  the  federal  government  does  not  currently  regulate  the  maximum  interest  rates  that  may  be  charged  on  commercial  loan 
transactions, many states have enacted interest rate limit laws specifying the maximum legal interest rate at which loans can be made in their 
state. We apply Virginia law to the underlying agreement for loans that we originate because our loans are underwritten and entered into in the 
state of Virginia, where our underwriting, servicing, operations and collections teams are headquartered. 

Virginia  does  not  limit  interest  rates  on  commercial  loans  of  $5,000  or  more.  Assuming  a  court  were  to  recognize  this  choice  of  law 
provision, Virginia law would be applied to a dispute between the customer and us regardless of where the customer is located. We intend for 
Virginia law to control over state interest rate limit laws that would otherwise be applicable to these loans. We are not aware of any broad-
based legal challenges to date to the applicability of Virginia law to these loans or the loans of other companies. However, many laws to which 
we are subject were adopted prior to the advent of the internet and related technologies and, as a result, do not expressly contemplate or address 
the  unique  issues  of  the  internet  such  as  the  applicability  of  laws  to  online  transactions,  including  in  our  case,  the  origination  of  loans.  In 
addition, many laws that do reference the internet are being interpreted by the courts, but their applicability and scope remain uncertain. As a 
result, we cannot predict whether a court may seek to apply a different choice of law to our loans or to otherwise invalidate the applicability of 
Virginia law to our loans. If the applicability of Virginia law to these loans were challenged, and these loans were found to be governed by the 
laws of another state, and such other state has an interest rate limit law that prohibits the interest rate in effect with respect to such loans, the 
obligations of our customers to pay all or a portion of the interest and principal on these loans could be found unenforceable. A judgment that 
the  choice  of  law  provisions  in  our  loan  agreements  is  unenforceable  also  could  result  in  costly  and  time-consuming  litigation,  penalties, 
damage  to  our  reputation,  trigger  repurchase  obligations,  negatively  impact  the  terms  of  our  future  loans  and  harm  our  operating  results. 
Likewise, a judgment that the choice of law provision in other commercial loan agreements is unenforceable could result in challenges to our 
choice  of  law  provision  and  that  could  result  in  costly  and  time-consuming  litigation.  In  February  2017,  in  the  Madden  v.  Midland  case 
described in more detail immediately below, the U.S. District Court for the Southern District of New York held that applying the Delaware 
choice of law specified in the loan contract, which would have 

18 
resulted  in  the  application of  Delaware  law  that  has  no  limit  on  allowable  interest  rates,  would  violate  a  fundamental  public  policy  of  New 
York's criminal usury statute. The court then concluded that the New York usury law, and not Delaware law, applied to the loan. That decision, 
or  possible  future  decisions  that  similarly  invalidate  choice  of  law  provisions  in  loan  agreements,  could  cause  us  to  change  the  way  we  do 
business in particular states and to incur substantial additional expense to comply with the laws of various states, including either licensing as a 
lender in the various states, or requiring us to place more loans through our issuing bank partner. 

As a result of court decisions in Madden v. Midland, in some circumstances, federal preemption and application of an out-of-state choice of 
law provision will not, or may not, be available for the benefit of certain purchasers or non-bank issuers of loans to defend against a state 
law claim of usury. 

In  May  2015,  the  U.S.  Court  of  Appeals  for  the  Second  Circuit  held  in  Madden  v.  Midland  Funding,  LLC  that  federal  law  did  not 
preempt a state’s interest rate limitations when applied to a non-bank debt buyer of a consumer credit card loan seeking to collect interest at the 
rate originally contracted for by a national bank. The Second Circuit did not decide, and remanded to the U. S. District Court for the Southern 
District of New York, the question of whether New York law (the law of the state where the debtor lived) or Delaware law (the governing law 
stated  in  the  loan  agreement)  governed  the  terms  of  the  loan  agreement.   Although  the  Second  Circuit  case  was  appealed,  in  June  2016  the 
United States Supreme Court declined to review the case, which had the effect of leaving the decision of the Second Circuit intact. 

In February 2017, the U.S. District Court for the Southern District of New York on remand held that applying the Delaware choice of law 
specified in the loan contract, which would have resulted in the application of Delaware law that has no limit on allowable interest rates, would 
violate  a  fundamental  public  policy  of  New  York's criminal  usury  statute.  The  court  then  concluded  that  the  New  York  usury  law,  and  not 
Delaware law, applied to the loan. 

The Second Circuit’s holding in the Madden case is binding on federal courts in the states included in the Second Circuit - New York, 
Connecticut and Vermont. An extension of the Second Circuit's decision in the Madden case, either within or outside the states in the Second 
Circuit, could challenge the federal preemption of state laws setting interest rate limitations for loans made by issuing bank partners in those 
states.  Additionally  if  the  decision  by  the  U.S.  District  Court  for  the  Southern  District  of  New  York  applying  the  law  of  the  state  of  the 
borrower, and not the governing law stated in the applicable loan agreement were applied by a state or federal court with proper jurisdiction, 
either within or outside the State of New York, then those loans originated by OnDeck (or a portion of the principal of and interest on such 
loans) might be unenforceable and penalties could apply depending on whether the terms of such loans were contrary to the law of the state of 
the borrower. There could be other related liabilities and reputational harm if OnDeck or a subsequent transferee of the loan were to seek to 
collect on those amounts. In addition, the U.S. District Court in the Madden case certified a class action to pursue other remedies against the 
defendants in that case. It is possible that other out of state lenders making loans to borrowers in New York, including us, may be subject to 
similar claims. 

The U.S. District Court’s decision in the Madden case could limit the interest rates we can charge on our loans in New York and possibly 
in the other states that have criminal usury caps, namely Florida, Georgia, Louisiana, Massachusetts, New Jersey Ohio and Pennsylvania, if the 
aforementioned court decisions are followed in those states and if the terms of OnDeck loans were contrary to the laws in those states. In those 
circumstances, we may need to change the interest rates and/or amount of loans we make in those states or otherwise change the way we do 
business in those states, we may be subject to litigation and we may suffer an adverse impact on our business. 

If  our  relationship  with  our  issuing  bank  partner  was  to  end  or  the  legal  structure  supporting  such  relationship  was  to  be  successfully 
challenged, then we may have to comply with additional restrictions, and certain states may require us to obtain a lending license. 

In  states  that  do  not  require  a  license  to  make  commercial  loans,  we  make  term  loans  directly  to  customers  pursuant  to  Virginia  law, 
which is the governing law we require in the underlying loan agreements with our customers. However, twelve states and jurisdictions, namely 
Alaska, California, Kentucky, Maryland, Minnesota, Nebraska, Nevada, North Dakota, South Dakota, Vermont, Washington, D.C., and West 
Virginia, require  a  license  to  make  certain  commercial  loans  and  may  not  honor  a Virginia  choice of  law.  They  assert  either  that  their own 
licensing  laws  and  requirements  should  generally  apply  to  commercial  loans  made  by  nonbanks  or  apply  to  commercial  loans  made  by 
nonbanks  of  certain  principal  amounts  or  with  certain  interest  rates  or  other  terms.  In  such  states  and  jurisdictions  and  in  some  other 
circumstances, term loans are made by our issuing bank partner that are not subject to state licensing and may be sold to us. For the years ended 
December 31, 2016 , 2015 and 2014 , loans made by our issuing bank partner constituted 22.2% , 15.3% and 15.9% , respectively, of our total 
loan originations. These loans are not governed by Virginia law, but rather the laws of the issuing bank partner’s home state, Utah law in the 
case of our issuing bank partner Celtic Bank. The remainder of our term loans provide that they are to be governed by Virginia law. Our issuing 
bank partner currently originates all of our loans in California, Nevada, North Dakota, South Dakota and Vermont as well as some loans in 
other states and jurisdictions in addition to those listed above. Although such states and jurisdictions may have licensing requirements and/or 

19 
 
interest rate caps that purport to apply to some or all commercial loans, all such licensing requirements and/or caps that would otherwise be 
applicable are federally preempted when these loans are originated by our federally chartered or state chartered issuing bank partners. Loans 
originated by  our  issuing  bank partner  are generally  priced  the  same  as  loans  originated  by  us  under Virginia  law.  While  the  other  39 U.S. 
states where we originate loans currently honor our Virginia choice of law, future legal changes could result in any one or more of those states 
no  longer  honoring  our  Virginia  choice  of  law.  In  that  case,  we  could  potentially  address  the  legal  change  in  a  manner  similar  to  how  we 
approach the nine states and jurisdictions that currently require licensing and may not honor a Virginia choice of law, or we could consider 
other approaches, including licensing. 

If we were otherwise not able to work with an issuing bank partner or if we were to seek to make loans directly in those states referenced 
above,  we  would  have  to  attempt  to  comply  with  the  laws  of  these  states  in  other  ways,  including  through  obtaining  lending  licenses. 
Compliance  with  the  laws  of  such  states  could  be  costly,  and  if  we  are  unable  to  obtain  such  licenses,  our  loan  volume  could  substantially 
decrease  and  our  revenues,  growth  and  profitability  would  be  harmed.  In  addition,  if  our  activities  under  the  current  arrangement  with  our 
issuing  bank  partner  were  deemed  to  constitute  lending  within  any  such  jurisdiction,  we  could  be  found  to  have  engaged  in  impermissible 
lending within such jurisdictions. As a result, we could be subjected to fines and other penalties, all or a portion of the principal and interest 
charged on the applicable loans could be found to be unenforceable and, to the extent it is determined that such loans were not originated in 
accordance  with  all  applicable  laws,  we  could  be  obligated  to  repurchase  any  loans  from  our  debt  facilities  and  OnDeck  Marketplace 
participants that failed to comply with such legal requirements. Any finding that we engaged in lending in states in which we are unlicensed to 
do so could lead to litigation, fines and harm our reputation and negatively impact our operating results. 

Our  allowance  for  loan  losses  is  determined  based  upon  both  objective  and  subjective  factors  and  may  not  be  adequate  to  absorb  loan 
losses. 

We  face  the  risk  on  the  loans  that  we  hold  that  our  customers  will  fail  to  repay  their  loans  in  full.  We  reserve  for  such  losses  by 
establishing  an  allowance  for  loan  losses,  the  increase  of  which  results  in  a  charge  to  our  earnings  as  a  provision  for  loan  losses.  We  have 
established  an  evaluation  process  designed  to  determine  the  adequacy  of  our  allowance  for  loan  losses.  While  this  evaluation  process  uses 
historical and other objective information, the classification of loans and the forecasts and establishment of loan losses are also dependent on 
our subjective assessment based upon our experience and judgment. Actual losses are difficult to forecast, especially if such losses stem from 
factors beyond our experience, and unlike traditional banks, we are not subject to periodic review by bank regulatory agencies of our allowance 
for loan losses. In addition, for our line of credit product we estimate probable losses on unfunded loan commitments in a process similar to 
that used for the allowance for loan losses.  

As  a  result,  there  can  be  no  assurance  that  our  allowance  for  loan  losses  or  accrual  for  probable  losses  on  unfunded  line  of  credit 
commitments will be comparable to that of traditional banks subject to regulatory oversight or sufficient to absorb losses or prevent a material 
adverse effect on our business, financial condition and results of operations. 

We face increasing competition and, if we do not compete effectively, our operating results could be harmed. 

We  compete  with  other  companies  that  lend  to  small  businesses.  These  companies  include  traditional  banks,  merchant  cash  advance 
providers and newer, technology-enabled lenders. In addition, other technology companies that primarily lend to individual consumers have 
been focusing, or may in the future focus, their efforts on lending to small businesses. Competition has intensified in small business lending 
and this trend may continue. 

In  some  cases,  our  competitors  focus  their  marketing  on  our  industry  sectors  and  seek  to  increase  their  lending  and  other  financial 
relationships with specific industries such as restaurants. In other cases, some competitors may offer a broader range of financial products to 
our clients, and some competitors may offer a specialized set of specific products or services. Many of these competitors have  significantly 
more resources and greater brand recognition than we do and may be able to attract customers more effectively than we do. In addition as more 
and more competitors market to the same small businesses, it may be more difficult and expensive for us to build our brand and achieve or 
maintain favorable customer response rates. 

When new competitors seek to enter one of our markets, or when existing market participants seek to increase their market share, they 
sometimes undercut the pricing and/or credit terms prevalent in that market, which could adversely affect our market share or ability to exploit 
new market opportunities. Our pricing and credit terms could deteriorate if we act to meet these competitive challenges. Further, to the extent 
that the commissions we pay to our strategic partners and funding advisors are not competitive with those paid by our competitors, whether on 
new loans or renewals or both, these partners and advisors may choose to direct their business elsewhere. Those competitive pressures could 
also result in us reducing the origination fees or interest we charge to our customers. In addition, increased competition for customer response 
could  require us  to  incur  higher  customer  acquisition  costs  and  make  it  more  difficult for  us  to  grow  our  loan  originations  in  both  unit  and 
volume  for  both  new  as  well  as  repeat  customers.  All  of  the  foregoing  could  adversely  affect  our  business,  results  of  operations,  financial 
condition and future growth. 

20 
 
Our success and future growth depend in part on our successful marketing efforts and increased brand awareness. Failure to effectively 
use our brand to convert sales may negatively affect our growth and our financial performance. 

We believe that an important component of our growth will be continued market penetration through our direct marketing channel. To 
achieve this growth, we anticipate relying on marketing and advertising to increase the visibility of the OnDeck brand with potential customers 
while controlling cost of customer acquisition. The goal of this marketing and advertising is to increase the strength, recognition and trust in the 
OnDeck brand, drive more unique visitors to submit loan applications on our website, and ultimately increase the number of loans made to our 
customers. We incurred expenses of $67.0 million and $60.6 million on sales and marketing in the years ended December 31, 2016 and 2015 , 
respectively. 

Our business model relies on our ability to continue to scale and to decrease incremental customer acquisition costs as we grow. If we are 
unable to recover our marketing costs through increases in the number of loans we make, or if we reduce or discontinue our broad marketing 
campaigns, it could have a material adverse effect on our growth, results of operations and financial condition. 

To date, we have derived our revenue from a limited number of financing options and markets. Our efforts to expand our market reach and 
financing options may not succeed and may reduce our revenue growth. 

We offer term loans and lines of credit to our customers in the United States and Canada and term loans to our customers in Australia. 
Many of our competitors offer a more diverse set of financing options to small businesses and in additional international markets. While we 
intend to eventually broaden the scope of financing options that we offer to our customers, there can be no assurance that we will be successful 
in such efforts. Failure to broaden the scope of financing options we offer to potential customers may inhibit the growth of repeat business from 
our customers and harm our operating results. There also can be no guarantee that we will be successful with respect to our current efforts in 
Canada and Australia, as well as any further expansion beyond the United States, Canada and Australia, if we decide to attempt such expansion 
at all, which may also inhibit the growth of our business. 

In connection with our sale of loans to our subsidiaries and through OnDeck Marketplace, we make representations and warranties 
concerning the loans we sell. If those representations and warranties are not correct, we could be required to purchase the loans. In 
addition, we may, from time to time, voluntarily purchase loans previously sold to third parties. Any significant required purchases and/or 
voluntary purchases could have an adverse effect on our ability to operate and fund our business. 

In our asset-backed securitization facility and our other asset-backed revolving debt facilities, we transfer loans to our subsidiaries and 
make numerous representations and warranties concerning the loans we transfer, including representations and warranties that the loans meet 
the eligibility requirements. We also make representations and warranties in connection with the loans we sell through OnDeck Marketplace . 
If the representations and warranties that the loans meet the eligibility requirements are incorrect, we may be required to purchase the loans not 
satisfying the eligibility requirements. Failure to purchase any loans when required would constitute an event of default under the securitization 
and other asset-backed facilities and may constitute a termination event under the applicable OnDeck Marketplace agreement. At the request of 
a  loan  purchaser,  we  may  voluntarily  decide  to  purchase  loans  sold  to  third  parties.  There  is  no  assurance,  however,  that  we  would  have 
adequate resources to make such purchases or, if we did make the purchases, that such event might not have a material adverse effect on our 
business. Between June 2016 and February 2017, we voluntarily purchased $20.2 million of loans for strategic business reasons, and we may, 
from time to time, do so again in the future to the extent that we have adequate resources available to do so. The purchase of loans in large 
quantities, both on a mandatory or voluntary basis, may have an adverse impact on our liquidity and our ability to originate loans, especially if 
we are unable to refinance such loans and elect to rely on available cash to purchase them. 

We  may  not  have  adequate  funding  capacity  in  the  event  that  an  unforeseen  number  of  customers  to  whom  we  have  extended  a  line  of 
credit decide to draw their lines at the same time. 

Our  current  capacity  to  fund  our  customers’  lines  of  credit  through  existing  debt  facilities  is  limited.  Accordingly,  we  maintain  cash 
available to fund our customers’ lines of credit based on the amount that we foresee these customers drawing down. For example, if we make 
available  a  line  of  credit  for  $15,000  to  a  small  business,  we  may  only  reserve  a  portion  of  this  amount  at  any  given  time  for  immediate 
drawdown. We base the amount that we reserve on our analysis of aggregate portfolio demand and the historical activity of customers using 
these lines of credit. However, if we inaccurately predict the number of customers that draw down on their lines of credit at a certain time, or if 
these customers draw down in greater amounts than we forecast, we may not have enough funds available to lend to them. Failure to provide 
funds drawn down by our customers on their lines of credit may lead to negative customer experience, damage our reputation and inhibit our 
growth. 

21 
 
 
As a result of becoming a public company in December 2014, we are obligated to maintain internal controls over financial reporting and 
our  management  is  required  to  report  annually  on  the  effectiveness  of  these  internal  controls.  Any  determination  that  these  internal 
controls are not effective may adversely affect investor confidence in our company and, as a result, the value of our common stock. 

As a public company, we are required to furnish a report by management on, among other things, the effectiveness of our internal control 
over financial reporting as of December 31, 2016 and as of subsequent year ends. This assessment needs to include disclosure of any material 
weaknesses identified by our management in our internal control over financial reporting. 

In  the  past  we  have  identified  certain  control  deficiencies  in  our  internal  control  over  financial  reporting  that  represented  significant 
deficiencies.  A  deficiency  is  considered  a  significant  deficiency  if  it  represents  a  deficiency,  or  a  combination  of  deficiencies,  in  internal 
control over financial reporting that is less severe than a material weakness, yet important enough to merit attention by those responsible for 
oversight  of  a  company’s  financial  reporting.  In  contrast,  a  material  weakness is  a  deficiency,  or  a  combination  of  deficiencies,  in  internal 
control  over  financial  reporting,  such  that  there  is  a reasonable  possibility that  a  material  misstatement  of  the  company's  annual  or  interim 
financial statements will not be prevented or detected on a timely basis. 

In connection with our preparation of the financial statements for the year ended December 31, 2016, which are included elsewhere in 
this report, we determined that a previously identified significant deficiency related to the effectiveness of our information technology controls 
has been remediated to the extent that it no longer constitutes a significant deficiency. Our efforts to resolve this significant deficiency included 
designing and implementing new policies, procedures and controls, and preparing related documentation. 

While  we  have  determined  that  we  have  remediated  this  significant  deficiency,  we  cannot  assure  you  that  such  remediation  is  or will 
remain effective. Moreover, we cannot assure you that we have identified all other significant deficiencies, that we will not in the future have 
similar or additional significant deficiencies or that we will not identify material weaknesses. Because we are an "emerging growth company" 
under the JOBS Act, our independent registered public accounting firm has not evaluated any of the measures we have taken to address this or 
any other significant deficiency. 

In  addition  to  the  specific  actions  we  have  taken  to  address  the  previously  identified  significant  deficiency,  because  our  business  has 
grown  and  we  are  a  public  company,  we  are  continuing  in  our  efforts  to  transition  to  a  more  developed  internal  control  environment  that 
incorporates  increased  automation.  The  actions we have  taken  and  plan to  take  are  subject  to  ongoing  senior  management  review  and  audit 
committee oversight. 

We also may not be able to complete our evaluation, testing and any required remediation in a timely fashion. During the evaluation and 
testing process, if we identify one or more material weaknesses in our internal control over financial reporting that we are unable to remediate 
before the end of the same fiscal year in which the material weakness is identified or if we are otherwise unable to maintain effective internal 
controls over financial reporting, we will be unable to assert that our internal controls are effective. If we are unable to assert that our internal 
control over financial reporting is effective, or when applicable, if our auditors are unable to attest to management’s report on the effectiveness 
of our internal controls, we could lose investor confidence in the accuracy and completeness of our financial reports, which would cause the 
price of our common stock to decline. 

We  will  be  required  to  disclose  material  changes  made  in  our  internal  controls  and  procedures  on  a  quarterly  basis.  However,  our 
independent registered public accounting firm will not be required to formally attest to the effectiveness of our internal control over financial 
reporting pursuant to Section 404 of the Sarbanes-Oxley Act of 2002, or the Sarbanes-Oxley Act, until the first audit following the date we are 
no longer an “emerging growth company” as defined in the Jump Our Business Startups Act of 2012, or the JOBS Act. To comply with the 
requirements  of  being  a  public  company,  we  may  need  to  undertake  various  actions,  such  as  implementing  new  internal  controls  and 
procedures and hiring accounting or internal audit staff. 

We  will  incur  increased  costs  and  demands  upon  management  as  a  result  of  complying  with  the  laws  and  regulations  affecting  public 
companies, which could harm our results of operations and our ability to attract and retain qualified executives and board members. 

As a public company we incur significant legal, accounting, and other expenses that we did not incur as a private company and these 
expenses  will  increase  after  we  cease  to  be  an  “emerging  growth  company.”  In  addition,  the  Sarbanes-Oxley  Act  and  rules  subsequently 
implemented by the SEC and the New York Stock Exchange, or NYSE, impose various requirements on public companies, including requiring 
changes  in  corporate  governance  practices.  Our  management  and  other  personnel  will  need  to  devote  a  substantial  amount  of  time  to  these 
compliance initiatives. Moreover, we expect these rules and regulations and future regulations will continue to increase our legal, accounting 
and  financial  compliance  costs  and  will  make  some  activities  more  time  consuming  and  costly.  For  example,  we  expect  these  rules  and 
regulations to make it more difficult and more expensive for us to obtain director and officer liability insurance, and we may be required to 
accept reduced policy limits and coverage or to incur substantial costs to maintain the same or similar coverage. These rules and regulations 
could also make it more difficult for us to attract and retain qualified persons to serve on our board of directors or our board committees or as 
executive officers. 

22 
 
 
In addition, the Sarbanes-Oxley Act requires, among other things, that we assess the effectiveness of our internal control over financial 
reporting annually and the effectiveness of our disclosure controls and procedures quarterly. In particular, we are required to perform system 
and  process  evaluation  and  testing  of  our  internal  control  over  financial  reporting  to  allow  management  to  report  on,  and  our  independent 
registered  public  accounting  firm  potentially  to  attest  to,  the  effectiveness  of  our  internal  control  over  financial  reporting,  as  required  by 
Section 404 of the Sarbanes-Oxley Act, or Section 404. As long as we remain an “emerging growth company” we may elect to avail ourselves 
of the exemption from the requirement that our independent registered public accounting firm attest to the effectiveness of our internal control 
over financial reporting under Section 404. However, we may no longer avail ourselves of this exemption when we cease to be an “emerging 
growth company” and, when our independent registered public accounting firm is required to undertake an assessment of our internal control 
over financial reporting, the cost of our compliance with Section 404 will correspondingly increase. Our compliance with applicable provisions 
of Section 404 will require that we incur substantial accounting expense and expend significant management time on compliance-related issues 
as we implement additional corporate governance practices and comply with reporting requirements. Moreover, if we are not able to comply 
with  the  requirements  of  Section 404  applicable  to  us  in  a  timely  manner,  or  if  we  or  our  independent  registered  public  accounting  firm 
identifies deficiencies in our internal control over financial reporting that are deemed to be material weaknesses, the market price of our stock 
could decline and we could be subject to sanctions or investigations by the SEC or other regulatory authorities, which would require additional 
financial and management resources. 

Furthermore, investor perceptions of our company may suffer if deficiencies are found, and this could cause a decline in the market price 
of  our  stock.  Irrespective  of  compliance  with  Section 404,  any  failure  of  our  internal  control  over  financial  reporting  could  have  a  material 
adverse  effect  on  our  stated  operating  results  and  harm  our  reputation.  We  expect  to  have  in  place  accounting,  internal  audit  and  other 
management systems and resources that will allow us to maintain compliance with the requirements of the Sarbanes-Oxley Act at the end of 
any  phase-in  periods  permitted  by  the  NYSE,  the  SEC,  and  the  JOBS  Act.  If  we  are  unable  to  implement  these  changes  effectively  or 
efficiently, it could harm our operations, financial reporting or financial results and could result in an adverse opinion on internal control from 
our independent registered public accounting firm. 

Competition  for  our  employees  is  intense,  and  we  may  not  be  able  to  attract  and  retain  the  highly  skilled  employees  whom  we  need  to 
support our business. 

Competition  for  highly  skilled  engineering  and  data  analytics  personnel  is  extremely  intense  reflecting  a  tight  labor  market,  and  we 
continue to face difficulty identifying and hiring qualified personnel in many areas of our business. We may not be able to hire and retain such 
personnel  at  compensation  levels  consistent  with  our  existing  compensation  and  salary  structure.  Many  of  the  companies  with  which  we 
compete for experienced employees have greater resources than we have and may be able to offer more attractive terms of employment. In 
particular,  candidates  making  employment  decisions,  specifically  in  high-technology  industries,  often  consider  the  value  of  any  equity  they 
may receive in connection with their employment. Any significant volatility in the price of our stock may adversely affect our ability to attract 
or retain highly skilled technical, financial, marketing and other personnel. 

In addition, we invest significant time and expense in training our employees, which increases their value to competitors who may seek to 
recruit them. In February 2017, we announced an 11% reduction in our headcount as a result of announced layoffs and actual and scheduled 
attrition. If we fail to retain our employees, we could incur significant expenses in hiring and training their replacements and the quality of our 
services and our ability to serve our customers could diminish, resulting in a material adverse effect on our business. 

We rely on our management team and need additional key personnel to grow our business, and the loss of key employees or inability to hire 
key personnel could harm our business. 

We believe our success has depended, and continues to depend, on the efforts and talents of our executives and employees, including 
Noah Breslow, our Chief Executive Officer. Our future success depends on our continuing ability to attract, develop, motivate and retain highly 
qualified and skilled employees. Qualified individuals are in high demand, and we may incur significant costs to attract and retain them. In 
addition, the loss of any of our senior management or key employees could materially adversely affect our ability to execute our business plan 
and strategy, and we may not be able to find adequate replacements on a timely basis, or at all. Our executive officers and other employees are 
at-will employees, which means they may terminate their employment relationship with us at any time, and their knowledge of our business 
and industry would be extremely difficult to replace. We cannot ensure that we will be able to retain the services of any members of our senior 
management  or  other  key  employees.  If  we  do  not  succeed  in  attracting  well-qualified  employees  or  retaining  and  motivating  existing 
employees, our business could be materially and adversely affected. 

23 
 
 
We require substantial capital and in the future may require additional capital to pursue our business objectives and profitability strategy, 
and  in  particular  our  ability  to  fund  loan  originations.  If  adequate  capital  is  not  available  to  us,  our  business,  operating  results  and 
financial condition may be harmed. 

Since our founding, we have raised substantial equity and debt financing to support the growth of our business. Because we intend to 
continue to make investments to support the growth of our business, we require additional capital to pursue our business objectives and growth 
strategy  and  respond  to  business  opportunities,  challenges  or  unforeseen  circumstances,  including  lending  to  our  customers,  increasing  our 
marketing  expenditures  to  attract  new  customers  and  improve  our  brand  awareness,  developing  and  offering  loans with  new  characteristics, 
introducing  new  loans  or  services,  expanding  internationally  or  further  improving  existing  offerings  and  services,  enhancing  our  operating 
infrastructure and potentially acquiring complementary businesses and technologies. Accordingly, on a regular basis we need, or we may need, 
to  engage  in  equity  or  debt  financings  to  secure  additional  funds.  However,  additional  funds  may  not  be  available  when  we  need  them,  in 
amounts we need, on terms that are acceptable to us or at all. Volatility in the credit markets in general or in the market for small business or 
Internet loans in particular may also have an adverse effect on our ability to obtain debt financing. Furthermore, the cost of our borrowing may 
increase  due  to  market  volatility,  changes  in  the  risk  premiums  required  by  lenders  or  if  traditional  sources  of  debt  capital  are  unavailable. 
Volatility or depressed valuations or trading prices in the equity markets may similarly adversely affect our ability to obtain equity financing. If 
we raise additional funds through further issuances of equity or convertible debt securities, our existing stockholders could suffer significant 
dilution and any new equity securities we issue could have rights, preferences and privileges superior to those of holders of our common stock. 

In particular, we may require additional access to capital to support our lending operations, and we are funding an increasing amount of 
originations via our available cash on hand. For example, in September 2015, we began offering term loans up to $500,000 with terms as long 
as 36 months and lower interest rates for qualified customers compared to the rates on our historical term loans. These term loans may have 
lower margins than loans we have historically made (due to the risk profile of customers eligible for these types of loans). While such loans are 
currently eligible to be financed through at least one of our existing debt facilities, our ability to finance such loans is limited due to maximum 
concentration limits, available borrowing capacity and other similar factors. In order to fund such loans that cannot be financed through our 
debt facilities, we have used, and expect to continue to use, our available cash on hand. In addition, because we are funding fewer loans via 
OnDeck Marketplace , as described elsewhere in this report, we must fund an increasing amount of originations via our available cash on hand. 
Furthermore, for all loans that are eligible for funding under the terms of our debt or securitization facilities, these facilities have advance rate 
limitations on the maximum percentage of collateral that may be financed, which requires us to fund the excess portion through our available 
cash  in  hand.  Due  in  significant  part  to  the  decrease  in  OnDeck  Marketplace  sales  and  because  we  have  financed  a  growing  amount  of 
originations with our available cash on hand, our cash declined to approximately $80 million at December 31, 2016 from approximately $160 
million at December 31, 2015 . 

We expect that we will continue to use our available cash to fund a portion of our loans and support our growth initiatives and general 
operations.  To  supplement  our  cash  resources,  we  are  exploring  expanding  or  modifying  our  existing  debt  facilities  to  provide  additional 
capacity as well as expanding eligibility requirements; adding new debt facilities or replacing or renewing debt facilities scheduled to expire; 
entering  into  additional  securitizations;  increasing  our  corporate  debt  facility;  expanding  the  volume  of  loans  that  we  sell  through  OnDeck 
Marketplace  and  other  potential  options.  If  we  are  unable  to  adequately  supplement  our  cash  resources,  we  may  delay  non-essential  capital 
expenditures; implement cost cutting procedures; delay or reduce future hiring; or reduce our rate of future originations compared to current 
level. There can be no assurance when we will obtain sufficient sources of external capital to support the growth of our business. Delays in 
doing so or failure to do so may require us to reduce loan originations or reduce our operations, which would harm our ability to pursue our 
business objectives as well as harm our business, operating results and financial condition. 

Our agreements with our lenders contain a number of early payment triggers and covenants. A breach of such triggers or covenants or 
other terms of such agreements could result in an early amortization, default, and/or acceleration of the related funding facilities which 
could materially impact our operations. 

Primary  funding  sources  available  to  support  the  maintenance  and  growth  of  our  business  include,  among  others,  an  asset-backed 
securitization facility, other asset-backed revolving debt facilities and corporate debt. Our liquidity would be materially adversely affected by 
our inability to comply with various covenants and other specified requirements set forth in our agreements with our lenders which could result 
in the early amortization, default and/or acceleration of our existing facilities. Such covenants and requirements include financial covenants, 
portfolio performance covenants and other events. For a description of these covenants, requirements and events, see Item 7. Management’s 
Discussion and Analysis of Financial Condition and Results of Operations—Liquidity and Capital Resources 

24 
During  an  early  amortization  period  or  occurrence  of  an  event  of  default,  principal  collections  from  the  loans  in  our  asset-backed 
facilities would be applied to repay principal under such facilities rather than being available on a revolving basis to fund purchases of newly 
originated loans. During the occurrence of an event of default under any of our facilities, the applicable lenders could accelerate the related debt 
and such lenders’ commitments to extend further credit under the related facility would terminate. Our asset-backed securitization trust would 
not be able to issue future series out of such securitization if an early amortization event occurred. In addition, under such securitization the 
period during which  remaining  cash  flow  can  be used  to purchase  additional  loans  expires April  30,  2018  and  the securitization has  a  final 
maturity  in  May  2020.  If  we  were  unable  to  repay  the  amounts  due  and  payable  under  such  facilities,  the  applicable  lenders  could  seek 
remedies,  including  against  the  collateral  pledged  under  such  facilities.  A  default  under  one  facility  could  also  lead  to  default  under  other 
facilities due to cross-acceleration or cross-default provisions. 

An early amortization event or event of default would negatively impact our liquidity, including our ability to originate new loans, and 
require us to rely on alternative funding sources, which might increase our funding costs or which might not be available when needed. If we 
were unable to arrange new or alternative methods of financing on favorable terms, we might have to curtail the origination of loans, which 
could have a material adverse effect on our business, financial condition, operating results and cash flow, which in turn could have a material 
adverse effect on our ability to meet our obligations under our facilities. 

We act as servicer with respect to our facilities. If we default in our servicing obligations, an early amortization event of default could 

occur with respect to the applicable facility and we could be replaced as servicer. 

The  lending  industry  is  highly  regulated.  Changes  in  regulations  or  in  the  way  regulations  are  applied  to  our  business  could  adversely 
affect our business. 

The regulatory environment in which lending institutions operate has become increasingly complex, and following the financial crisis of 
2008, supervisory efforts to enact and apply relevant laws, regulations and policies have become more intense. Similar considerations apply to 
our operations outside of the United States in Canada and Australia. 

Over  the  last  few  years,  federal  and  state  regulatory  and  other  policymaking  entities  have  taken  increased  interest  in  marketplace  and 
online lending, including small business lending.  For example, in July 2015, the U.S. Department of the Treasury issued a public request for 
information  regarding  expanding  access  to  credit  through  online  marketplace  lending.   In  December  2015,  the  California  Department  of 
Business  Oversight  announced  an  inquiry  into  the  marketplace  lending  industry  and  requested  information  from  fourteen  marketplace  and 
online  lenders  including  OnDeck.   Both  of  the  U.S.  Treasury  and  California  initiatives  were  initially  presented  as  information  gathering 
projects to assist officials in better understanding, among other things, the methods, role and impact of online and marketplace lending on credit 
markets. These initiatives either have resulted, or are expected to result, in policy recommendations that could impact our business practices 
and operations if they drive new laws or regulations.  Lastly, legislation has been proposed in the State of New York, however, due to the early 
stage of the proposal it is unclear whether it will be enacted in the current form or at all.  If it were to be enacted with certain applicable rate 
caps or other provisions inconsistent with our current business practices and alternative solutions were not available, we could be required to 
limit  or  modify  our  lending  in  New  York,  which  could  have  an  adverse  impact  on  us.   We,  or  our  issuing  bank  partner,  originated 
approximately 8% of our 2016 total originations in New York. 

            We expect these and other types of government and regulatory activities to continue in the future as marketplace and online lending 
grow  or  become  the  subject  of  greater  public  interest.   For  example,  the  U.S.  Office  of  the  Comptroller  of  the  Currency  has  announced  its 
intention to begin offering a special purpose national bank charter for FinTech companies. We cannot predict the outcome of these or other 
comparable future activities, when or whether they will lead to new laws, regulations or other actions or what they  might be. However, the 
impact and cost of any possible future changes could be substantial and could also require us to change our business practices and operations in 
a manner that adversely impacts our business including increased compliance costs. 

Changes in laws or regulations or the regulatory application or judicial interpretation of the laws and regulations applicable to us could 
adversely  affect  our  ability  to  operate  in  the  manner  in  which  we  currently  conduct  business  or  make  it  more  difficult  or  costly  for  us  to 
originate or otherwise make additional loans, or for us to collect payments on loans by subjecting us to additional licensing, registration and 
other  regulatory  requirements  or  restrictions  in  the  future  or  otherwise. For  example,  if  our  loans  were  determined  for  any  reason  not  to  be 
commercial loans or maximum interest rate limitations were imposed on commercial loans, or if the validity of our relationship with an issuing 
bank partner were successfully challenged under a “true lender” theory or similar arguments as made in Madden v. Midland Funding, LLC, we 
would be subject to many additional requirements, and our fees and interest arrangements could be challenged by regulators or our customers. 
A material failure to comply with any such laws or regulations could result in regulatory actions, lawsuits and damage to our reputation, which 
could have a material adverse 

25 
 
effect on our business and financial condition and our ability to originate and service loans and perform our obligations to investors and other 
constituents. 

A proceeding relating to one or more allegations or findings of our violation of such laws could result in modifications in our methods 
of doing business that could impair our ability to collect payments on our loans or to acquire additional loans or could result in the requirement 
that we pay damages and/or cancel the balance or other amounts owing under loans associated with such violation. We cannot assure that such 
claims will not be asserted against us in the future. To the extent it is determined that the loans we make to our customers were not originated in 
accordance with all applicable laws, we would be obligated to repurchase from the entity holding the applicable loan any such loan that fails to 
comply with legal requirements. We may not have adequate resources to make such repurchases. 

Additionally, there has been discussion about possible changes to the current federal tax code, including changes which may impact a 
small business borrower's ability to deduct all or a portion of interest paid to a lender.  Although different proposals have been suggested, it is 
unclear what, if any, changes will be enacted regarding the deductibility of interest expense by small business borrowers.  If legislation which 
limits  and/or  eliminates  a  small  business  borrower's  ability  to  deduct  interest  expense  were  to  be  enacted,  it  may  affect  a  potential  small 
business borrower's decision to apply for our loans which could have an adverse impact on us. 

Financial  regulatory  reform  relating  to  asset-backed  securities  has  not  been  fully  implemented  and  there  is  uncertainty  regarding  its 
continuation, both of which could have a significant impact on our ability to access the asset-backed market. 

We rely upon asset-backed financing for a significant portion of our funds with which to carry on our business. Asset-backed securities 
and the securitization markets were heavily affected by the Dodd-Frank Act, which was signed into law in 2010 and have also been a focus of 
increased regulation by the SEC. However, some of the regulations to be implemented under the Dodd-Frank Act have not yet been finalized 
and  other  asset-backed  regulations  that  have  been  adopted  by  the  SEC  have  delayed  effective  dates.  For  example,  the  Dodd-Frank  Act 
mandates the implementation of rules requiring securitizers or originators to retain an economic interest in a portion of the credit risk for any 
asset that they securitize or originate. In October 2014, the SEC adopted final rules in relation to such risk retention, but such rules did not 
become effective with respect to our transactions until late in 2016. In addition, the SEC previously proposed separate rules which would affect 
the disclosure requirements for registered as well as unregistered issuances of asset-backed securities. The SEC has recently adopted final rules 
which  affect  the  disclosure  requirements  for  registered  issuances  of  asset-backed  securities  backed  by  residential  mortgages,  commercial 
mortgages,  auto  loans,  auto  leases  and  debt  securities.  However,  final  rules  that  would  affect  the  disclosure  requirements  for  registered 
issuances of asset-backed securities backed by other types of collateral or for unregistered issuances of asset-backed securities have not been 
adopted. Additionally, there is general uncertainty regarding what changes, if any, may be implemented with regards to the Dodd-Frank Act. 
Any new rules or changes to the Dodd-Frank Act (or the current rules thereunder), if implemented could adversely affect our ability to access 
the asset-backed market or our cost of accessing that market. 

Customer complaints or negative publicity could result in a decline in our customer growth and our business could suffer. 

Our reputation is very important to attracting new customers to our platform as well as securing repeat lending to existing customers. 
There can be no assurance that we will continue to maintain a good relationship with our customers or avoid negative publicity. Any damage to 
our  reputation,  whether  arising  from  our  conduct  of  business,  negative  publicity,  regulatory,  supervisory  or  enforcement  actions,  matters 
affecting our financial reporting or compliance with SEC and New York Stock Exchange listing requirements, security breaches or otherwise 
could have a material adverse effect on our business. 

Security breaches of customers’ confidential information that we store may harm our reputation and expose us to liability. 

We  store  our  customers’  bank  information,  credit  information  and  other  sensitive  data.  Any  accidental  or  willful  security  breaches  or 
other  unauthorized  access  could  cause  the  theft  and  criminal  use  of  this  data.  Security  breaches  or  unauthorized  access  to  confidential 
information  could  also  expose  us  to  liability  related  to  the  loss  of  the  information,  time-consuming  and  expensive  litigation  and  negative 
publicity. If security measures are breached because of third-party action, employee error, malfeasance or otherwise, or if design flaws in our 
software are exposed and exploited, and, as a result, a third party obtains unauthorized access to any of our customers’ data, our relationships 
with our customers will be severely damaged, and we could incur significant liability. 

Because techniques used to obtain unauthorized access or to sabotage systems change frequently and generally are not recognized until 
they  are  launched  against  a  target,  we  and  our  third-party  hosting  facilities  may  be  unable  to  anticipate  these  techniques  or  to  implement 
adequate preventative measures. In addition, many states have enacted laws requiring companies to notify individuals of data security breaches 
involving their personal data. These mandatory disclosures regarding a security breach 

26 
are costly to implement and often lead to widespread negative publicity, which may cause our customers to lose confidence in the effectiveness 
of our data security measures. Any security breach, whether actual or perceived, would harm our reputation and we could lose customers. 

The collection, processing, use, storage, sharing and transmission of personal data could give rise to liabilities as a result of federal, state 
and international laws and regulations, as well as our failure to adhere to the privacy and data security practices that we articulate to our 
customers. 

We  collect,  process,  store, use,  share  and/or  transmit  a  large volume  of  personally  identifiable  information  and other sensitive data 
from current and prospective customers. There are federal, state, and foreign laws regarding privacy and the collection, use, storage, protection, 
sharing and/or transmission of personally identifiable information and sensitive data. Any violations of these laws and regulations may require 
us to change our business practices or operational structure, address legal claims, and sustain monetary penalties, reputational damage and/or 
other harms to our business. 

Furthermore, our online privacy  policy  and website  make  certain  statements  regarding  our  privacy  and  data  security  practices  with 
regard  to  information  collected  from  our  customers.  Failure  to  adhere  to  such  practices  may  result  in  regulatory  scrutiny  and  investigation, 
complaints by affected customers, reputational damage and other harm to our business. If either we, or the third party service providers with 
which we share customer data, are unable to address privacy concerns, even if unfounded, or to comply with applicable laws and regulations, it 
could result in additional costs and liability, damage our reputation, and harm our business. 

Our  ability  to  collect  payment  on  loans  and  maintain  accurate  accounts  may  be  adversely  affected  by  computer  viruses,  physical  or 
electronic break-ins, technical errors and similar disruptions. 

The  automated  nature  of  our  platform  may  make  it  an  attractive  target  for  hacking  and  potentially  vulnerable  to  computer  viruses, 
physical or electronic break-ins and similar disruptions. It is possible that we may not be able to anticipate or to implement effective preventive 
measures against all security breaches of these types, in which case there would be an increased risk of fraud or identity theft, and we may 
experience  losses  on,  or  delays  in  the  collection  of  amounts  owed  on,  a  fraudulently  induced  loan.  In  addition,  the  software  that  we  have 
developed to use in our daily operations is highly complex and may contain undetected technical errors that could cause our computer systems 
to  fail.  Because  each  loan  that  we  make  involves  our  proprietary  automated  underwriting  process,  any  failure  of  our  computer  systems 
involving  our  automated  underwriting  process  and  any  technical  or  other  errors  contained  in  the  software  pertaining  to  our  automated 
underwriting process could compromise our ability to accurately evaluate potential customers, which would negatively impact our results of 
operations.  Furthermore,  any  failure  of  our  computer  systems  could  cause  an  interruption  in  operations  and  result  in  disruptions  in,  or 
reductions in the amount of, collections from the loans we make to our customers. 

Additionally, if a hacker were able to access our secure files, he or she might be able to gain access to the personal information of our 
customers.  If  we  are  unable  to  prevent  such  activity,  we  may  be  subject  to  significant  liability,  negative  publicity  and  a  material  loss  of 
customers, all of which may negatively affect our business. 

Expanding our operations internationally could subject us to new challenges and risks. 

We currently operate in the United States, Canada and Australia and may seek to expand our business further internationally. Additional 
international expansion, whether in our existing or new international markets, will require additional resources and controls. Such expansion 
could subject our business to substantial risks including: 

• 

• 

• 

• 

• 

• 

adjusting  our  proprietary  loan  platform,  and  the  OnDeck  Score  ,  to  account  for  the  country-specific  differences  in  information 
available on potential small business borrowers; 

conformity with applicable business customs, including translation into foreign languages and associated expenses; 

changes to the way we do business as compared with our current operations; 

the need to support and integrate with local third-party service providers; 

competition with service providers that have greater experience in the local markets than we do or that have pre-existing relationships 
with potential borrowers and investors in those markets; 

difficulties  in  staffing  and  managing  foreign  operations  in  an  environment  of  diverse  culture,  laws  and  customs,  and  the  increased 
travel, infrastructure and legal and compliance costs associated with international operations; 

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• 

• 

• 

• 

• 

compliance  with  multiple,  potentially  conflicting  and  changing  governmental  laws  and  regulations,  including  banking,  securities, 
employment, tax, privacy and data protection laws and regulations; 

compliance  with  U.S.  and  foreign  anti-bribery  laws,  such  as  the  Foreign  Corrupt  Practices  Act  and  comparable  laws  in  Canada, 
Australia and other non-U.S. markets into which we might expand in the future; 

difficulties in collecting payments in foreign currencies and associated foreign currency exposure; 

restrictions on repatriation of earnings; 

compliance with potentially conflicting and changing laws of taxing jurisdictions where we conduct business and applicable U.S. tax 
laws as they relate to international operations, the complexity and adverse consequences of such tax laws and potentially adverse tax 
consequences due to changes in such tax laws; and 

• 

regional economic and political conditions. 

As a result of these risks, any potential future international expansion efforts that we may undertake may not be successful. 

Our business depends on our ability to collect payment on and service the loans we make to our customers. 

We rely on unaffiliated banks for the Automated Clearing House, or ACH, transaction process used to disburse the proceeds of newly 
originated  loans  to  our  customers  and  to  automatically  collect  scheduled  payments  on  the  loans.  As we  are  not  a  bank,  we  do  not  have  the 
ability  to  directly  access  the  ACH  payment  network,  and  must  therefore  rely  on  an  FDIC-insured  depository  institution  to  process  our 
transactions, including loan payments. Although we have built redundancy between these banks’ services, if we cannot continue to obtain such 
services from our current institutions or elsewhere, or if we cannot transition to another processor quickly, our ability to process payments will 
suffer.  If  we  fail  to  adequately  collect  amounts  owing  in  respect  of  the  loans,  as  a  result  of  the  loss  of  direct  debiting  or  otherwise,  then 
payments to us may be delayed or reduced and our revenue and operating results will be harmed. 

We rely on data centers to deliver our services. Any disruption of service at these data centers could interrupt or delay our ability to deliver 
our service to our customers. 

We currently serve our customers from two third-party data center hosting facilities in New Jersey and Colorado, as well as "cloud" data 
centers  which  delivers  service  over  the  internet.  The  continuous  availability  of  our  service  depends  on  the  operations  of  these  facilities  and 
cloud services, on a variety of network service providers, on third-party vendors and on data center operations staff. In addition, we depend on 
the ability of our third-party facility and cloud service providers to protect the facilities against damage or interruption from natural disasters, 
power or telecommunications failures, criminal acts and similar events. If there are any lapses of service or damage to these facilities and cloud 
services,  we  could  experience  lengthy  interruptions  in  our  service  as  well  as  delays  and  additional  expenses  in  arranging  new  facilities  and 
services. Even with current and planned disaster recovery arrangements, our business could be harmed. 

We  designed  our  system  infrastructure  and  procure  and  own  or  lease  the  computer  hardware  used  for  our  services.  Design  and 
mechanical  errors,  failure  to  follow  operations  protocols  and  procedures  could  cause  our  systems  to  fail,  resulting  in  interruptions  in  our 
platform.  Any  such  interruptions  or  delays,  whether  as  a  result  of  third-party  error,  our  own  error,  natural  disasters  or  security  breaches, 
whether accidental or willful, could harm our relationships with customers and cause our revenue to decrease and/or our expenses to increase. 
Also, in the event of damage or interruption, our insurance policies may not adequately compensate us for any losses that we may incur. These 
factors in turn could further reduce our revenue and subject us to liability, which could materially adversely affect our business. 

Demand for our loans may decline if we do not continue to innovate or respond to evolving technological changes. 

We  operate  in  a  nascent  industry  characterized  by  rapidly  evolving  technology  and  frequent  product  introductions.  We  rely  on  our 
proprietary technology to make our platform available to customers, determine the creditworthiness of loan applicants, and service the loans we 
make to customers. In addition, we may increasingly rely on technological innovation as we introduce new types of loans, expand our current 
loans into new markets, and continue to streamline the lending process. The process of developing new technologies and products is complex, 
and if we are unable to successfully innovate and continue to deliver a superior customer experience, customers’ demand for our loans may 
decrease and our growth and operations may be harmed. 

It may be difficult and costly to protect our intellectual property rights, and we may not be able to ensure their protection. 

28  
 
  
 
  
 
  
 
  
 
 
Our ability to lend to our customers depends, in part, upon our proprietary technology, including our use of the OnDeck Score . We may 
be unable to protect our proprietary technology effectively which would allow competitors to duplicate our business processes and know how, 
and  adversely  affect  our  ability  to  compete  with  them.  A  third  party  may  attempt  to  reverse  engineer  or  otherwise  obtain  and  use  our 
proprietary technology without our consent. The pursuit of a claim against a third party for infringement of our intellectual property could be 
costly, and there can be no guarantee that any such efforts would be successful. 

In addition, our platform may infringe upon claims of third-party intellectual property, and we may face intellectual property challenges 
from such other parties. We may not be successful in defending against any such challenges or in obtaining licenses to avoid or resolve any 
intellectual property disputes. The costs of defending any such claims or litigation could be significant and, if we are unsuccessful, could result 
in a requirement that we pay significant damages or licensing fees, which would negatively impact our financial performance. Furthermore, our 
technology may become obsolete, and there is no guarantee that we will be able to successfully develop, obtain or use new technologies to 
adapt our platform to compete with other lending platforms as they develop. If we cannot protect our proprietary technology from intellectual 
property challenges, or if the platform becomes obsolete, our ability to maintain our platform, make loans or perform our servicing obligations 
on the loans could be adversely affected. 

Some aspects of our platform include open source software, and any failure to comply with the terms of one or more of these open source 
licenses could negatively affect our business. 

We incorporate open source software into our proprietary platform and into other processes supporting our business. Such open source 
software may include software covered by licenses like the GNU General Public License and the Apache License or other open source licenses. 
The terms of various open source licenses have not been interpreted by U.S. courts, and there is a risk that such licenses could be construed in a 
manner that limits our use of the software, inhibits certain aspects of the platform and negatively affects our business operations. 

Some open source licenses  contain  requirements  that  we  make  available  source  code  for  modifications  or  derivative  works  we  create 
based upon the type of open source software we use. If portions of our proprietary platform are determined to be subject to an open source 
license, or if the license terms for the open source software that we incorporate change, we could be required to publicly release the affected 
portions of our source code, re-engineer all or a portion of our platform or change our business activities. In addition to risks related to license 
requirements, the use of open source software can lead to greater risks than the use of third-party commercial software, as open source licensors 
generally do not provide warranties or controls on the origin of the software. Many of the risks associated with the use of open source software 
cannot be eliminated, and could adversely affect our business. 

We may evaluate, and potentially consummate, acquisitions, which could require significant management attention, disrupt our business, 
and adversely affect our financial results. 

Our success will depend, in part, on our ability to grow our business. In some circumstances, we may determine to do so through the 
acquisition  of  complementary  assets,  businesses  and  technologies  rather  than  through  internal  development.  The  identification  of  suitable 
acquisition candidates can be difficult, time-consuming, and costly, and we may not be able to successfully complete identified acquisitions. 
We also have never made these types of acquisitions before and therefore lack experience in integrating such acquisitions, new technology and 
personnel. The risks we face in connection with acquisitions include: 

• 

• 

• 

• 

• 

• 

• 

• 

diversion of management time and focus from operating our business to addressing acquisition integration challenges; 

coordination of technology, product development and sales and marketing functions; 

transition of the acquired company’s customers to our platform; 

retention of employees from the acquired company; 

cultural challenges associated with integrating employees from the acquired company into our organization; 

integration of the acquired company’s accounting, management information, human resources and other administrative systems; 

the  need  to  implement  or  improve  controls,  procedures  and  policies  at  a  business  that  prior  to  the  acquisition  may  have  lacked 
effective controls, procedures and policies; 

potential write-offs of loans or intangibles or other assets acquired in such transactions that may have an adverse effect our operating 
results in a given period; 

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• 

• 

liability for activities of the acquired company before the acquisition, including patent and trademark infringement claims, violations 
of laws, commercial disputes, tax liabilities and other known and unknown liabilities; and 

litigation or other claims in connection with the acquired company, including claims from terminated employees, customers, former 
stockholders or other third parties. 

Our failure to address these risks or other problems encountered in connection with our future acquisitions and investments could cause 
us to fail to realize the anticipated benefits of these acquisitions or investments, cause us to incur unanticipated liabilities and harm our business 
generally.  Future  acquisitions  could  also  result  in  dilutive  issuances  of  our  equity  securities,  the  incurrence  of  debt,  contingent  liabilities, 
amortization  expenses  or  the  write-off  of  goodwill,  any  of  which  could  harm  our  financial  condition.  Also,  the  anticipated  benefits  of  any 
acquisitions may not materialize. 

We may not be able to utilize a significant portion of our net operating loss carryforwards, which could harm our results of operations. 

We had U.S. federal net operating loss carryforwards of approximately $69.7 million as of December 31, 2016 . These net operating loss 
carryforwards will begin to expire at various dates beginning in 2027. As of December 31, 2016 , we recorded a full valuation allowance of 
$53.6 million against our net deferred tax asset. 

The Internal Revenue Code of 1986, as amended, or the Code, imposes substantial restrictions on the utilization of net operating losses 
and other tax attributes in the event of an “ownership change” of a corporation. Events which may cause limitation in the amount of the net 
operating  losses  and  other  tax  attributes  that  are  able  to  be  utilized  in  any  one  year  include,  but  are  not  limited  to,  a  cumulative  ownership 
change of more than 50% over a three-year period, which has occurred as a result of historical ownership changes. Accordingly, our ability to 
use pre-change net operating loss and certain other attributes are limited as prescribed under Sections 382 and 383 of the Code. Therefore, if we 
earn net taxable income in the future, our ability to reduce our federal income tax liability with our existing net operating losses is subject to 
limitation. Although we believe that our initial public offering did not result in another cumulative ownership change under Sections 382 and 
383  of  the  Code,  we  do  not  believe  that  any  resulting  limitation  will  further  limit  our  ability  to  ultimately  utilize  our  net  operating  loss 
carryforwards and other tax attributes in a material way. Future offerings, as well as other future ownership changes that may be outside our 
control could potentially result in further limitations on our ability to utilize our net operating loss and tax attributes. Accordingly, achieving 
profitability may not result in a full release of the valuation allowance. 

Our business is subject to the risks of earthquakes, fire, power outages, flood, and other catastrophic events, and to interruption by man-
made problems such as terrorism. 

Events  beyond  our  control  may  damage  our  ability  to  accept  our  customers’  applications,  underwrite  loans,  maintain  our  platform  or 
perform our servicing obligations. In addition, these catastrophic events may negatively affect customers’ demand for our loans. Such events 
include, but are not limited to, fires, earthquakes, terrorist attacks, natural disasters, computer viruses and telecommunications failures. Despite 
any precautions we may take, system interruptions and delays could occur if there is a natural disaster, if a third-party provider closes a facility 
we use without adequate notice for financial or other reasons, or if there are other unanticipated problems at our leased facilities. As we rely 
heavily  on  our  servers,  computer  and  communications  systems  and  the  internet  to  conduct  our  business  and  provide  high-quality  customer 
service,  such  disruptions  could  harm  our  ability  to  run  our  business  and  cause  lengthy  delays  which  could  harm  our  business,  results  of 
operations and financial condition. We currently are not able to switch instantly to our backup center in the event of failure of the main server 
site.  This  means  that  an  outage  at  one  facility  could  result  in  our  system  being  unavailable  for  a  significant  period  of  time.  Our  business 
interruption insurance may not be sufficient to compensate us for losses that may result from interruptions in our service as a result of system 
failures. A system outage or data loss could harm our business, results of operations and financial condition. 

Risks Related to the Securities Markets and Ownership of Our Common Stock 
The price of our common stock may be volatile and the value of your investment could decline. 

Stocks of emerging growth companies have experienced high levels of volatility. The trading price of our common stock may fluctuate 
substantially.  The  market  price  of  our  common  stock  may  be  higher  or  lower  than  the  price  you  pay,  depending  on  many  factors,  some  of 
which are beyond our control and may not be related to our operating performance. These fluctuations could cause you to lose all or part of 
your investment in our common stock. Factors that could cause fluctuations in the trading price of our common stock include the following: 

• 

announcements of new types of loans, services or technologies, relationships with strategic partners, acquisitions or other events by us 
or our competitors; 

30  
 
  
 
   
 
• 

• 

• 

• 

• 

• 

• 

• 

changes in economic conditions; 

changes in prevailing interest rates; 

price and volume fluctuations in the overall stock market from time to time; 

significant volatility in the market price and trading volume of technology companies in general and of companies in our industry; 

fluctuations in the trading volume of our shares or the size of our public float; 

the impact of securities analysts’ reports or other publicity regarding our business or industry; 

actual or anticipated changes in our operating results or fluctuations in our operating results; 

quarterly fluctuations in demand for our loans; 

•  whether our operating results meet the expectations of securities analysts or investors; 

• 

• 

actual or anticipated changes in the expectations of investors or securities analysts; 

regulatory developments in the United States, foreign countries or both; 

•  major catastrophic events; 

• 

• 

sales of large blocks of our stock; or 

departures of key personnel. 

In addition, if the market for financial or technology stocks or the stock market in general experiences loss of investor confidence, the 
trading  price  of  our  common  stock  could decline  for  reasons unrelated  to  our business,  operating  results  or  financial  condition.  The  trading 
price  of  our  common  stock  might  also  decline  in  reaction  to  events  that  affect  other  companies  in  our  industry  even  if  these  events  do  not 
directly affect us. In the past, following periods of volatility in the market price of a company’s securities, securities class action litigation has 
often  been  brought  against  that  company.  In  August  2015,  we  became  the  subject  of  two  putative  class  actions,  which  were  subsequently 
consolidated, alleging that the registration statement for our IPO contained materially false and misleading statements regarding, or failed to 
disclose,  specified  information  in  violation  of  the  Securities  Act  of  1933,  as  amended.  In  September  2016,  the  consolidated  cases  were 
dismissed following the filing by the lead plaintiff of a notice of voluntary dismissal without prejudice as to all the parties. 

If our stock price continues to be volatile, we may become the target of additional securities litigation in the future. Securities litigation 
could result in substantial costs and divert our management’s attention and resources from our business. This could have a material adverse 
effect on our business, operating results and financial condition. 

Sales of substantial amounts of our common stock in the public markets, or the perception that they might occur, could reduce the price 
that our common stock might otherwise attain and may dilute your voting power and your ownership interest in us. 

Sales of a substantial number of shares of our common stock in the public market, or the perception that these sales could occur, could 
adversely affect the market price of our common stock and may make it more difficult for you to sell your common stock at a time and price 
that you deem appropriate. At December 31, 2016 , we had 71,605,708 shares of common stock outstanding of which 48,321,550 shares were 
freely tradable. 

At  December 31,  2016,  based  on  publicly  available  information  and  other  information  available  to  us,  holders  of  an  aggregate  of 
23,376,752 shares of our common stock (including shares issuable pursuant to the exercise of warrants to purchase common stock), or their 
permitted transferees, have registration rights under certain circumstances to require us to file registration statements with the SEC covering the 
sale of their shares or to include their shares in registration statements that we may file for ourselves or other stockholders. It is not possible for 
us  to determine  the  total  number  of  our  shares  that  are currently  subject  to  such  registration  rights because  certain of  our  stockholders  with 
registration rights transferred their shares to the Depository Trust Company in order to hold such shares anonymously in “street name.”  As a 
result, the actual number of shares with registration rights could be much larger than we are able to determine based on available information. 
At December 31, 2015, based on information then available to us, holders of an aggregate of 56,832,941 shares were entitled to registration 
rights. These registration rights expire in December 2017.We have also registered the offer and sale of all shares of common stock that we may 
issue under our 2014 Equity Incentive Plan and 2014 Employee Stock Purchase Plan. 

We  may  issue  our  shares  of  common  stock  or  securities  convertible  into  our  common  stock  from  time  to  time  in  connection  with  a 
financing, acquisition, investments or otherwise. Any such issuance could result in substantial dilution to our existing stockholders and cause 
the trading price of our common stock to decline. 

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Insiders and large stockholders have or could have substantial control over us, which could limit your ability to influence the outcome of 
key transactions, including a change of control. 

Our  directors,  executive  officers  and  each  of  our  stockholders  who  own  greater  than  5%  of  our  outstanding  common  stock  and  their 
affiliates, in the aggregate, own approximately 45% of the outstanding shares of our common stock, based on the number of shares outstanding 
as of December 31, 2016 . As a result, these stockholders, if acting together, will be able to influence or control matters requiring approval by 
our stockholders, including the election of directors and the approval of mergers, acquisitions or other extraordinary transactions. They may 
also have interests that differ from yours and may vote in a way with which you disagree and which may be adverse to your interests. This 
concentration of ownership may have the effect of delaying, preventing or deterring a change of control of our company, could deprive our 
stockholders of an opportunity to receive a premium for their common stock as part of a sale of our company and might ultimately affect the 
market price of our common stock. 

We do not intend to pay dividends for the foreseeable future. 

We  have  never  declared  or  paid  any  dividends  on  our  common  stock.  We  intend  to  retain  any  earnings  to  finance  the  operation  and 
expansion of our business, and we do not anticipate paying any cash dividends in the future. As a result, you may only receive a return on your 
investment in our common stock if the market price of our common stock increases. 

The requirements of being a public company may strain our resources, divert management’s attention and affect our ability to attract and 
retain qualified board members. 

As a public company, we are subject to the reporting requirements of the Exchange Act, the listing standards of the New York Stock 
Exchange  and  other  applicable  securities  rules  and  regulations.  Compliance  with  these  rules  and  regulations  will  increase  our  legal  and 
financial compliance costs, make some activities more difficult, time-consuming or costly, and increase demand on our systems and resources, 
particularly after we are no longer an “emerging growth company” as defined in the JOBS Act. Among other things, the Exchange Act requires 
that we file annual, quarterly and current reports with respect to our business and operating results and maintain effective disclosure controls 
and  procedures  and  internal  control  over  financial  reporting.  In  order  to  maintain  and,  if  required,  improve  our  disclosure  controls  and 
procedures and internal control over financial reporting to meet this standard, significant resources and management oversight may be required. 
As a result, management’s attention may be diverted from other business concerns, which could harm our business, results of operations and 
financial condition. Although we have already hired additional employees to comply with these requirements, we may need to hire even more 
employees in the future, which will increase our costs and expenses. 

In addition, changing laws, regulations and standards relating to corporate governance and public disclosure are creating uncertainty for 
public companies, increasing legal and financial compliance costs and making some activities more time consuming. These laws, regulations 
and standards are subject to varying interpretations, in many cases due to their lack of specificity, and, as a result, their application in practice 
may evolve over time as new guidance is provided by regulatory and governing bodies. This could result in continuing uncertainty regarding 
compliance matters and higher costs necessitated by ongoing revisions to disclosure and governance practices. We intend to invest resources to 
comply with evolving laws, regulations and standards, and this investment may result in increased general and administrative expense and a 
diversion of management’s time and attention from revenue-generating activities to compliance activities. If our efforts to comply with new 
laws, regulations and standards differ from the activities intended by regulatory or governing bodies, regulatory authorities may initiate legal 
proceedings against us and our business may be harmed. 

However,  for  so  long  as  we  remain  an  “emerging  growth  company”  as  defined  in  the  JOBS  Act,  we  may  take  advantage  of  certain 
exemptions from various requirements that are applicable to public companies that are not “emerging growth companies,” including not being 
required  to  comply  with  the  independent  auditor  attestation  requirements  of  Section 404  of  the  Sarbanes-Oxley  Act,  reduced  disclosure 
obligations regarding executive compensation in our periodic reports and proxy statements, and exemptions from the requirements of holding a 
nonbinding advisory vote on executive compensation and stockholder approval of any golden parachute payments not previously approved. We 
may take advantage of these exemptions until we are no longer an “emerging growth company.” 

We would cease to be an “emerging growth company” upon the earliest of: (i) the first fiscal year following the fifth anniversary of our 
initial public offering, (ii) the first fiscal year after our annual gross revenues are $1 billion or more, (iii) the date on which we have, during the 
previous three-year period, issued more than $1 billion in non-convertible debt securities, or (iv) as of the end of any fiscal year in which the 
market value of our common stock held by non-affiliates exceeded $700 million as of the end of the second quarter of that fiscal year. 

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We also expect that these new rules, regulations and standards (and that, although they were voluntarily dismissed without prejudice, we 
have  already  been  subject  to two  consolidated putative  class  action  litigations),  may  make  it  more  expensive for us  as  a public  company  to 
obtain director and officer liability insurance, and we may be required to accept reduced coverage or incur substantially higher costs to obtain 
coverage. These factors could also make it more difficult for us to attract and retain qualified executive officers and qualified members of our 
board of directors, particularly to serve on our Audit Committee, Compensation Committee and Risk Management Committee. 

We are an “emerging growth company,” and we cannot be certain if the reduced disclosure requirements applicable to emerging growth 
companies will make our common stock less attractive to investors. 

We  are  an  “emerging  growth  company,”  as  defined  in  the  JOBS  Act,  and  are  taking  advantage  of  certain  exemptions  from  various 
reporting requirements that are applicable to public companies  that are not “emerging growth companies,” including, but not limited to, not 
being required to comply with the auditor attestation requirements of Section 404 of the Sarbanes-Oxley Act, reduced disclosure obligations 
regarding executive compensation in our periodic reports and proxy statements and exemptions from the requirements of holding a nonbinding 
advisory  vote  on  executive  compensation  and  shareholder  approval  of  any  golden  parachute  payments  not  previously  approved.  We  cannot 
predict if investors will find our common stock less attractive because we may rely on these exemptions. If some investors find our common 
stock less attractive as a result, there may be a less active trading market for our common stock, and our stock price may be more volatile and 
may decline. 

If  securities  or  industry  analysts  do  not  publish  or  cease  publishing  research  or  reports  about  our  business,  or  publish  inaccurate  or 
unfavorable research reports about our business, our share price and trading volume could decline. 

The trading market for our common stock depends, to some extent, on the research and reports that securities or industry analysts publish 
about us or our business. We do not have any control over these analysts. If one or more of the analysts who cover us should downgrade our 
shares, change their opinion of our shares or provide more favorable relative recommendations about our competitors, our share price would 
likely decline. If one or more of these analysts should cease coverage of our company or fail to regularly publish reports on us, we could lose 
visibility in the financial markets, which could cause our share price or trading volume to decline. 

Our charter documents and Delaware law could discourage takeover attempts and lead to management entrenchment. 

Our  amended  and  restated  certificate  of  incorporation  and  third  amended  and  restated  bylaws  contain  provisions  that  could  delay  or 
prevent  a  change  in  control  of  our  company.  These  provisions  could  also  make  it  difficult  for  stockholders  to  elect  directors  that  are  not 
nominated by the current members of our board of directors or take other corporate actions, including effecting changes in our management. 
These provisions include: 

• 

• 

• 

• 

• 

• 

a  classified  board  of  directors  with  three-year  staggered  terms,  which  could  delay  the  ability  of  stockholders  to  change  the 
membership of a majority of our board of directors; 

the  ability  of  our  board  of  directors  to  issue  shares  of  preferred  stock  and  to  determine  the  price  and  other  terms  of  those  shares, 
including preferences and voting rights, without stockholder approval, which could be used to significantly dilute the ownership of a 
hostile acquiror; 

the exclusive right of our board of directors to elect a director to fill a vacancy created by the expansion of our board of directors or 
the resignation, death or removal of a director, which prevents stockholders from being able to fill vacancies on our board of directors; 

a prohibition on stockholder action by written consent, which forces stockholder action to be taken at an annual or special meeting of 
our stockholders; 

the requirement that a special meeting of stockholders may be called only by the chairman of our board of directors, our president, our 
secretary or a majority vote of our board of directors, which could delay the ability of our stockholders to force consideration of a 
proposal or to take action, including the removal of directors; 

the requirement for the affirmative vote of holders of at least 66  2 / 3 % of the voting power of all of the then outstanding shares of 
the voting stock, voting together as a single class, to amend the provisions of our amended and restated certificate of incorporation 
relating to the issuance of preferred stock and management of our business or our amended and restated bylaws, which may inhibit the 
ability of an acquiror to effect such amendments to facilitate an unsolicited takeover attempt; 

33 
   
 
 
  
 
  
 
  
 
  
 
• 

• 

the ability of our board of directors, by majority vote, to amend the bylaws, which may allow our board of directors to take additional 
actions  to  prevent  an  unsolicited  takeover  and  inhibit  the  ability  of  an  acquiror  to  amend  the  bylaws  to  facilitate  an  unsolicited 
takeover attempt; and 

advance  notice  procedures  with  which  stockholders  must  comply  to  nominate  candidates  to  our  board  of  directors  or  to  propose 
matters to be acted upon at a stockholders’ meeting, which may discourage or deter a potential acquiror from conducting a solicitation 
of proxies to elect the acquiror’s own slate of directors or otherwise attempting to obtain control of us. 

In addition, as a Delaware corporation, we are subject to Section 203 of the Delaware General Corporation Law. These provisions may 
prohibit large stockholders, in particular those owning 15% or more of our outstanding voting stock, from merging or combining with us for a 
certain period of time. 

Item 1B. 

Unresolved Staff Comments 

None. 

Item 2. 

Properties 

Our principal locations, their purposes and the expiration dates for the leases on facilities at those locations as of December 31, 2016 are 

shown in the table below. 

Location 
New York, NY 
Denver, CO 
Arlington, VA 

   Corporate Headquarters, technology and direct sales 
   Direct sales and operations 
   Underwriting, loan origination and servicing 

Purpose 

Approximate 
Square Feet 
107,800 
71,900 
18,600 

Lease 
Expiration Date 
2026 
2026 
2022 

We lease all of our facilities. We do not own any real property. We believe our facilities are suitable and adequate for our current and 
near-term  needs,  and  that  we  will  be  able  to  locate  additional  facilities  as  needed.  Our  leases  are  further  described  in  Note  13  of  Notes  to 
Consolidated Financial Statements elsewhere in this report. 

Item 3. 

Legal Proceedings 

From time to time we are subject to legal proceedings and claims in the ordinary course of business. The results of such matters cannot be 
predicted with certainty. However, we believe that the final outcome of any such current matters will not result in a material adverse effect on 
our consolidated financial condition, consolidated results of operations or consolidated cash flows. 

Item 4. 

Mine Safety Disclosures 

None. 

34  
 
  
 
   
 
  
   
 
  
   
 
 
 
 
 
 
  
  
  
  
  
  
  
  
  
 
  
 
 
  
 
 
PART II 

Item 5. 

Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities 

Market Information 

Our common stock began trading on the New York Stock Exchange, or the NYSE, under the symbol “ONDK” on December 17, 2014 in 
connection with our  initial  public offering of  our  common  stock.  Prior to  that date,  there was no public  market  for our  common  stock. The 
following table sets forth the high and low intraday sale prices of our common stock on the NYSE from the commencement of trading through 
the end of 2016 : 

2015 

First Quarter 
Second Quarter 
Third Quarter 
Fourth Quarter 

2016 

First Quarter 
Second Quarter 
Third Quarter 
Fourth Quarter 

Sale Prices 

High 

Low 

$ 
$ 
$ 
$ 

$ 
$ 
$ 
$ 

24.48      $ 
21.79      $ 
14.90      $ 
12.85      $ 

10.18      $ 
8.94      $ 
6.46      $ 
5.88      $ 

14.52  
11.38  
7.75  
8.76  

6.05  
4.20  
4.76  
3.64  

Holders of Record 

As  of  February 20,  2017  ,  there  were  approximately  56  holders  of  record  of  our  common  stock.  This  record  holder  figure  does  not 
include,  and  we  are  not  able  to  estimate,  the  number  of  holders  whose  shares  are  held  of  record  by  banks,  brokers  and  other  financial 
institutions. 

Dividends 

We have never declared or paid cash dividends on our common stock. We currently intend to retain all available funds and any future 
earnings for use in the operation of our business and do not anticipate paying any dividends on our common stock in the foreseeable future. 
Any  future  determination  to  declare  dividends  will  be  made  at  the  discretion  of  our  board  of  directors  and  will  depend  on  our  financial 
condition,  operating  results,  capital  requirements,  general  business  conditions,  contractual  restrictions  and  other  factors  that  our  board  of 
directors may deem relevant. 

Issuer Purchases of Equity Securities 

During  the  quarter  and  year  ended   December 31,  2016  ,  we  did  not  purchase  any  of  our  equity  securities  that  are  registered  under 

Section 12(b) of the Exchange Act. 

Performance Graph 

This performance graph shall not be deemed “soliciting material” or to be “filed” with the SEC for purposes of Section 18 of the 
Securities Exchange Act of 1934, as amended, or the Exchange Act, or otherwise subject to the liabilities under that Section, and shall not be 
deemed to be incorporated by reference into any filing of On Deck Capital, Inc. under the Securities Act of 1933, as amended, or the Exchange 
Act. 

35 
  
 
   
 
  
 
  
   
   
   
 
  
  
  
  
     
  
     
 
The following graph compares the cumulative total stockholder return since December 31, 2014 with the S&P 500 Index and the NYSE 
Financial Sector Index through December 31, 2016 . The graph assumes that the value of the investment in our common stock and each index 
was $100 at market close on December 17, 2014 and that any dividends and other distributions paid during the period covered by the graph 
were reinvested. The returns shown are historical and are not intended to suggest future performance. 

Sales of Unregistered Equity Securities 

None. 

36 
 
 
 
Item 6. 

Selected Consolidated Financial Data 

The following selected consolidated financial data are derived from our audited financial statements. The consolidated balance sheet data 
as of December 31, 2016 and 2015 and the consolidated statement of operations data for the years ended December 31, 2016 , 2015 and 2014 
are  derived  from  our  audited  consolidated  financial  statements  and  related  notes  that  are  included  elsewhere  in  this  Form  10-K.  The 
consolidated balance sheet data as of December 31, 2014, 2013 and 2012 and the consolidated statement of operations data for the years ended 
December 31, 2013 and 2012 are derived from our audited consolidated financial statements and related notes which are not included in this 
report. The information set forth below should be read in conjunction with our historical financial statements, including the notes thereto, and 
“Management’s Discussion and Analysis of Financial Condition and Results of Operations,” included elsewhere in this report. 

(in thousands, except share and per share data) 

2016 

Year Ended December 31, 
2014 

2015 

2013 

2012 

Consolidated Statements of Operations   
Revenue: 

Interest income 

Gross revenue 
Total cost of revenue 
Net revenue 
Net loss 
Net loss attributable to On Deck Capital, 
Inc. common stockholders 

$ 

   $ 

264,844  
291,317  
182,411  
108,906  
(85,482 )    

   $ 

195,048  
254,767  
95,107  
159,660  

(2,231 )    

   $ 

145,275  
158,064  
84,632  
73,432  
(18,708 )    

   $ 

62,941  
65,249  
39,989  
25,260  
(24,356 )    

25,273  
25,643  
20,763  
4,880  
(16,844 ) 

$ 

(82,958 )     $ 

(1,273 )     $ 

(31,592 )     $ 

(37,080 )     $ 

(20,284 ) 

Net loss per share attributable to On 
Deck Capital, Inc. common shareholders:   
$ 

Basic and diluted 

(1.17 )     $ 

(0.02 )     $ 

(0.60 )     $ 

(8.64 )     $ 

(4.27 ) 

Weighted-average common shares 
outstanding: 

Basic and diluted 

Balance sheet data: 
Cash and cash equivalents 
Loans held for investment 
Total assets 
Funding debt 
Total liabilities 
Redeemable convertible preferred stock 
Total On Deck Capital, Inc. stockholders' 
equity (deficit) 

70,934,937  

69,545,238  

52,556,998  

4,292,026  

4,750,440  

   $ 

$ 

79,554  
1,000,445  
1,064,091  
726,639  
800,494  
—  

   $ 

159,822  
552,742  
745,025  
375,890  
415,603  
—  

   $ 

   $ 

220,433  
504,107  
724,265  
382,773  
413,660  
—  

4,670  
222,521  
233,123  
186,088  
214,260  
118,343  

7,386  
90,975  
104,070  
93,858  
108,003  
53,226  

$ 

259,525  

   $ 

322,813  

   $ 

310,605  

   $ 

(99,480 )     $ 

(57,159 ) 

Item 7. 

Management’s Discussion and Analysis of Financial Condition and Results of Operations 

You should read the following discussion and analysis of our financial condition and results of operations together with our consolidated 
financial statements and the related notes and other financial information included elsewhere in this report. Some of the information contained 
in  this  discussion  and  analysis,  including  information  with  respect  to  our  plans  and  strategy  for  our  business,  includes  forward-looking 
statements  that  involve  risks  and  uncertainties.  You  should  review  the  “Cautionary  Note  Regarding  Forward-Looking  Statements”  and 
Item 1A. Risk Factors sections of this report for a discussion of important factors that could cause actual results to differ materially from the 
results described in or implied by the forward-looking statements contained in the following discussion and analysis. 

37 
 
  
  
 
 
  
     
  
  
  
  
  
     
     
     
     
  
     
     
     
     
  
  
  
  
  
  
  
  
  
  
  
  
     
     
     
     
  
     
     
     
     
  
  
  
  
  
     
     
     
     
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
   
 
 
Overview 

We are a leading online platform for small business lending. We are seeking to transform small business lending by making it efficient 
and  convenient  for  small  businesses  to  access  capital.  Enabled  by  our  proprietary  technology  and  analytics,  we  aggregate  and  analyze 
thousands of data points from dynamic, disparate data sources to assess the creditworthiness of small businesses rapidly and accurately. Small 
businesses can apply for a term loan or line of credit on our website in minutes and, using our proprietary OnDeck Score ® , we can make a 
funding decision immediately and, if approved, transfer funds as fast as the same day. We have originated more than $6 billion of loans since 
we made our first loan in 2007. Our loan originations have increased at a compound annual growth rate of 51% from 2014 to 2016 and had a 
year-over-year growth rate of 28% for the year ended December 31, 2016 . 

We generate the majority of our revenue through interest income and fees earned on the term loans we retain. Our term loans, which we 
offer in principal amounts ranging from $5,000 to $500,000 and with maturities of 3 to 36 months, feature fixed dollar repayments. Our lines of 
credit range from $6,000 to $100,000, and are generally repayable within six months of the date of the most recent draw. We earn interest on 
the balance outstanding and lines of credit are subject to a monthly fee unless the customer makes a qualifying minimum draw, in which case it 
is waived for the first six months. In September 2015, in response to what we believe to be the unmet demand of our larger customers and 
prospective customers, we began offering term loans up to $500,000 with terms as long as 36 months as compared to our previous limits of 
$250,000 and 24 months. We also increased the maximum size of our line of credit from $25,000 to $100,000. In October 2013, we began 
generating revenue by selling some of our term loans to third-party institutional investors through our OnDeck Marketplace . The balance of 
our revenue comes from our servicing and other fee income, which primarily consists of fees we receive for servicing loans owned by third-
parties and marketing fees from our issuing bank partner. 

We rely on a diversified set of funding sources for the capital we lend to our customers. Our primary source of this capital has historically 
been  debt  facilities  with  various  financial  institutions.  We  have  also  used  proceeds  from  operating  cash  flow  to  fund  loans  in  the  past  and 
continue  to  finance  a portion  of our outstanding  loans with  these funds. As  of December 31,  2016 , we  had $732.5  million  of  funding  debt 
principal outstanding and $918.3 million total borrowing capacity under such debt facilities. During the years ended 2016 , 2015 and 2014 , we 
sold approximately $378.5 million , $617.7 million and $145.2 million , respectively, of loans to OnDeck Marketplace purchasers. Of the total 
principal outstanding as of December 31, 2016 , including our loans held for investment and loans held for sale, plus loans sold to OnDeck 
Marketplace purchasers which had a balance remaining as of December 31, 2016 , 18% were funded via OnDeck Marketplace purchasers, 50% 
were funded via our debt facilities, 24% were financed via proceeds raised from our securitization transaction and 8% were funded via our own 
equity. 

We  originate  loans  throughout  the  United  States,  Canada  and  Australia,  although,  to  date,  substantially  all  of  our  revenue  has  been 
generated in the United States. These loans are originated through our direct marketing, including direct mail, social media and other online 
marketing channels. We also originate loans through our outbound sales team, referrals from our strategic partners, including banks, payment 
processors  and  small  business-focused  service  providers,  and  through  funding  advisors  who  advise  small  businesses  on  available  funding 
options. 

Initial Public Offering 

On December 22, 2014, we completed our initial public offering. We issued and sold 11,500,000 shares of our common stock at a public 
offering  price  of  $20.00  per  share,  including  1,500,000  shares  sold  in  connection  with  the  exercise  in  full  of  the  over-allotment  option  we 
granted to the underwriters. We received net offering proceeds of $210.0 million , after deducting underwriting discounts and commissions and 
offering expenses. 

Key Financial and Operating Metrics 

We  regularly  monitor  a  number  of  metrics  in  order  to  measure  our  current  performance  and  project  our  future  performance.  These 
metrics aid us in developing and refining our growth strategies and making strategic decisions. Beginning with the three months ended March 
31,  2016,  we  refined  the  calculation  of  Effective  Interest  Yield,  or  EIY,  and  certain  related  definitions  to  present  EIY  on  a  business  day 
adjusted  basis  and  to  reflect  the  substantial  growth  and  impact  of  OnDeck  Marketplace  in  2015.  In  addition,  effective  January  1,  2016,  we 
adopted a new requirement in accordance with accounting principles generally accepted in the United States of America, or GAAP, regarding 
the presentation of debt issuance costs. All revisions have been applied retrospectively. 

38 
Originations 
Effective Interest Yield 
Net Interest Margin 
Marketplace  Gain on Sale Rate 
Cost of Funds Rate 
Provision Rate 
Reserve Ratio 
15+ Day Delinquency Ratio 
Net Charge-off Rate 
Net Interest Margin After Credit Losses (NIMAL) 
Adjusted Expense Ratio (AER) 
Adjusted Operating Yield (AOY) 

Originations 

2016 

$ 

2,403,796  

As of or for the Year Ended 
December 31, 
2015 
(dollars in thousands) 
1,874,438  

   $ 

   $ 

33.3 %   
29.8 %   
3.8 %   
5.9 %   
7.4 %   
11.2 %   
6.6 %   
12.0 %   
17.8 %   
17.0 %   
0.8 %   

35.4  %    
32.4  %    
8.6  %    
5.5  %    
5.8  %    
9.8  %    
6.6  %    
13.7  %    
19.2  %    
20.7  %    
(1.5 )%   

2014 

1,157,751  
40.3 %
36.6 %
6.1 %
6.2 %
6.6 %
10.2 %
7.3 %
10.7 %
26.0 %
19.8 %
6.2 %

Originations represent the total principal amount of the term loans we made during the period, plus the total amount drawn on lines of 
credit  during  the  period.  Many  of  our  repeat  term  loan  customers  renew  their  term  loan  before  their  existing  term  loan  is  fully  repaid.  In 
accordance with industry practice, originations of such repeat term loans are presented as the full renewal loan principal, rather than the net 
funded amount, which would be the renewal term loan’s principal net of the unpaid principal balance on the existing term loan. Loans referred 
to, and originated by, our issuing bank partner and later purchased by us are included as part of our originations. 

Effective Interest Yield 

Effective Interest Yield is the rate of return we achieve on loans outstanding during a period. It is calculated as our business day adjusted 
annualized interest income divided by average Loans. Annualization is based on 252 business days per year, which is typical weekdays per 
year less U.S. Federal Reserve Bank holidays. 

Net deferred origination costs in loans held for investment and loans held for sale consist of deferred origination fees and costs. Deferred 
origination  fees  include  fees  paid  up  front  to  us  by  customers  when  loans  are  originated  and  decrease  the  carrying  value  of  loans,  thereby 
increasing the Effective Interest Yield earned. Deferred origination costs are limited to costs directly attributable to originating loans such as 
commissions,  vendor  costs  and  personnel  costs  directly  related  to  the  time  spent  by  the  personnel  performing  activities  related  to  loan 
origination and increase the carrying value of loans, thereby decreasing the Effective Interest Yield earned. 

Recent pricing trends are discussed under the subheading “Key Factors Affecting Our Performance - Pricing.” 
Net Interest Margin 

Net Interest Margin, is calculated as business day adjusted annualized Net Interest Income divided by average Interest Earning Assets. 
Net Interest Income represents interest income less funding cost during the period. Interest income is net of fees on loans held for investment 
and held for sale. Net deferred origination costs in loans held for investment and loans held for sale consist of deferred origination costs as 
offset  by  corresponding  deferred  origination  fees.  Deferred  origination  fees  include  fees  paid  up  front  to  us  by  customers  when  loans  are 
originated.  Deferred  origination  costs  are  limited  to  costs  directly  attributable  to  originating  loans  such  as  commissions,  vendor  costs  and 
personnel costs directly related to the time spent by the personnel performing activities related to loan origination. Funding cost is the interest 
expense,  fees,  and  amortization  of  deferred  debt  issuance  costs  we  incur  in  connection  with  our  lending  activities  across  all  of  our  debt 
facilities. Annualization is based on 252 business days per year, which is typical weekdays per year less U.S. Federal Reserve Bank holidays. 

Marketplace Gain on Sale Rate 

Marketplace Gain on Sale Rate equals our gain on sale revenue from loans sold through OnDeck Marketplace divided by the carrying 
value of loans sold, which includes both unpaid principal balance sold and the remaining carrying value of the net deferred origination costs. A 
portion of loans regularly sold through OnDeck Marketplace are or may be loans which were initially 

39 
   
   
   
   
 
 
   
 
  
  
  
  
  
 
designated  as  held  for  investment  upon  origination.  The  portion  of  such  loans  sold  in  a  given  period  may  vary  materially  depending  upon 
market conditions and other circumstances. 

Cost of Funds Rate 

Cost of Funds Rate is our funding cost, which is the interest expense, fees and amortization of deferred debt issuance costs we incur in 
connection  with  our  lending  activities  across  all  of  our  debt  facilities,  divided  by  Average  Funding  Debt  Outstanding.  For  full  years,  it  is 
calculated as our funding cost divided by Average Funding Debt Outstanding and for interim periods it is calculated as our annualized funding 
cost for the period divided by Average Funding Debt Outstanding. 

Provision Rate 

Provision  Rate  equals  the  provision  for  loan  losses  divided  by  the  new  originations  volume  of  loans  held  for  investment,  net  of 
originations of sales of such loans within the period. Because we reserve for probable credit losses inherent in the portfolio upon origination, 
this rate is significantly impacted by the expectation of credit losses for the period’s originations volume. This rate may also be impacted by 
changes in loss estimates for loans originated prior to the commencement of the period. 

The denominator of the Provision Rate formula includes the new originations volume of loans held for investment, net of originations of 
sales of such loans within the period. However, the numerator reflects only the additional provision required to provide for loan losses on the 
net funded amount during such period. Therefore, all other things equal, an increased volume of loan rollovers and line of credit repayments 
and re-borrowings in a period will reduce the Provision Rate. 

A  portion  of  loans  regularly  sold  through  OnDeck  Marketplace  are  or  may  be  loans  which  were  initially  designated  as  held  for 
investment upon origination. The portion of such loans sold in a given period may vary materially depending upon market conditions and other 
circumstances. 

The  Provision  Rate  is  not  directly  comparable  to  the  net  cumulative  lifetime  charge-off  ratio  because  (i)  the  Provision  Rate  reflects 
estimated losses at the time of origination while the net cumulative lifetime charge-off ratio reflects actual charge-offs, (ii) the Provision Rate 
includes provisions for losses on both term loans and lines of credit while the net cumulative lifetime charge-off ratio reflects only charge-offs 
related to term loans and (iii) the Provision Rate for a period reflects the provision for losses related to all loans held for investment while the 
net cumulative lifetime charge-off ratio reflects lifetime charge-offs of term loans related to a particular cohort of term loans. 

Reserve Ratio 

Reserve Ratio is our allowance for loan losses as of the end of the period divided by the Unpaid Principal Balance as of the end of the 

period. 

15+ Day Delinquency Ratio 

15+ Day Delinquency Ratio equals the aggregate Unpaid Principal Balance for our loans that are 15 or more calendar days past due as of 
the end of the period as a percentage of the Unpaid Principal Balance. The Unpaid Principal Balance for our loans that are 15 or more calendar 
days past due includes loans that are paying and non-paying. Because the majority of our loans require daily repayments, excluding weekends 
and holidays, they may be deemed delinquent more quickly than loans from traditional lenders that require only monthly payments. 

15+ Day Delinquency Ratio is not annualized, but reflects balances as of the end of the period. 

Net Charge-off Rate 

Net  Charge-off  Rate  is  calculated  as  our  annualized  net  charge-offs  for  the  period  divided  by  the  average  Unpaid  Principal  Balance 
outstanding. Annualization is based on 4 quarters per year and is not business day adjusted. Net charge-offs are charged-off loans in the period, 
net of recoveries. 

Net Interest Margin After Credit Losses (NIMAL) 

Net Interest Margin After Credit Losses (NIMAL), is calculated as our business day adjusted annualized Net Interest Income After Credit 
Losses divided by average Interest Earning Assets. Net Interest Income After Credit Losses represents interest income less funding cost and net 
charge-offs during the period. Interest income is net of deferred costs and fees on loans held for investment and held for sale. Net deferred 
origination costs in loans held for investment and loans held for sale consist of deferred origination costs as offset by corresponding deferred 
origination fees. Deferred origination fees include fees paid up front to us by customers when loans are originated. Deferred origination costs 
are limited to costs directly attributable to originating loans such as commissions, vendor costs and personnel costs directly related to the time 
spent by the personnel performing activities related to loan origination. Funding cost is the interest expense, fees, and amortization of deferred 
debt issuance costs we incur in connection with our lending activities across all of our debt facilities. Net charge-offs are charged-off loans in 
the  period,  net  of  recoveries.  Annualization  is  based  on  252  business  days  per  year,  which  is  typical  weekdays  per  year  less  U.S.  Federal 
Reserve Bank holidays. 

40 
Adjusted Expense Ratio (AER) 

Adjusted  Expense  Ratio  (AER)  represents  our  annualized  operating  expense,  adjusted  to  exclude  the  impact  of  stock-based 
compensation, divided by average Loans Under Management. Annualization is based on 252 business days per year, which is typical weekdays 
per year less U.S. Federal Reserve Bank holidays. 

Adjusted Operating Yield (AOY) 

Adjusted  Operating  Yield  (AOY)  represents  our  Net  Interest  Margin  After  Credit  Losses  (NIMAL)  less  the  Adjusted  Expense  Ratio 

(AER). 

41 
 
On Deck Capital, Inc. and Subsidiaries 
Consolidated Average Balance Sheets 
(in thousands, except share and per share data) 

Year Ended December 31, 
2015 
2016 

Assets 

Cash and cash equivalents 
Restricted cash 
Loans held for investment 
Less: Allowance for loan losses 

Loans held for investment, net 

Loans held for sale 
Property, equipment and software, net 
Other assets 

Total assets 

Liabilities and equity 
Liabilities: 

Accounts payable 
Interest payable 
Funding debt 
Corporate debt 
Accrued expenses and other liabilities 

Total liabilities 

Total On Deck Capital, Inc. stockholders' equity 

Noncontrolling interest 

Total equity 

Total liabilities and equity 

Memo: 

Unpaid Principal Balance 
Interest Earning Assets 
Loans 
Loans Under Management 

   $ 

   $ 

   $ 

   $ 

   $ 
   $ 
   $ 
   $ 

85,524   $ 
41,695  
790,897  
(75,432 ) 
715,465  
7,176  
29,668  
20,970  
900,498   $ 

4,120   $ 
1,254  
548,530  
8,662  
33,095  
595,661  

299,447  
5,390  
304,837  
900,498   $ 

776,793   $ 
783,763   $ 
798,073   $ 
1,050,505   $ 

152,803  
31,170  
532,040  
(53,013 ) 
479,027  
18,569  
17,925  
12,522  
712,016  

3,888  
736  
366,019  
1,529  
21,612  
393,784  

313,695  
4,537  
318,232  
712,016  

521,082  
539,096  
550,609  
726,215  

Average Balance Sheet Items for the period represent the average as of the beginning of the month in the period and as of the end of 

each month in the period. 

Non-GAAP Financial Measures 

We believe that the non-GAAP metrics in this report can provide useful supplemental measures for period-to-period comparisons of our 
core business and useful supplemental information to investors and others in understanding and evaluating our operating results. However, non-
GAAP  metrics  are  not  calculated  in  accordance  with  GAAP,  and  should  not  be  considered  an  alternative  to  any  measures  of  financial 
performance calculated and presented in accordance with GAAP. Other companies may calculate these non-GAAP metrics differently than we 
do. 

Adjusted EBITDA 

Adjusted EBITDA represents our net income (loss), adjusted to exclude interest expense associated with debt used for corporate purposes 

(rather than funding costs associated with lending activities), income tax expense, depreciation and amortization, 

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stock-based compensation expense and warrant liability fair value adjustments. Stock-based compensation includes employee compensation as 
well as compensation to third-party service providers. 

Our  use  of  Adjusted  EBITDA  has  limitations  as  an  analytical  tool,  and  you  should  not  consider  it  in  isolation  or  as  a  substitute  for 

analysis of our results as reported under GAAP. Some of these limitations are: 

• 

although depreciation and amortization are non-cash charges, the assets being depreciated and amortized may have to be replaced in 
the  future,  and  Adjusted  EBITDA  does  not  reflect  cash  capital  expenditure  requirements  for  such  replacements  or  for  new  capital 
expenditure requirements; 

•  Adjusted EBITDA does not reflect changes in, or cash requirements for, our working capital needs; 

•  Adjusted EBITDA does not reflect the potentially dilutive impact of equity-based compensation; 

•  Adjusted  EBITDA  does  not  reflect  interest  associated  with  debt  used  for  corporate  purposes  or  tax  payments  that  may  represent  a 

reduction in cash available to us; 

•  Adjusted EBITDA does not reflect the potential costs we would incur if certain of our warrants were settled in cash. 

The following table presents a reconciliation of net loss to Adjusted EBITDA for each of the periods indicated: 

Reconciliation of Net Income (Loss) to Adjusted EBITDA 
Net loss 
Adjustments: 

Corporate interest expense 
Income tax expense 
Depreciation and amortization 
Stock-based compensation expense 
Warrant liability fair value adjustment 

Adjusted EBITDA 

Adjusted Net (Loss) Income 

2016 

Year Ended December 31, 
2015 
(in thousands) 

2014 

$ 

(85,482 )     $ 

(2,231 )     $ 

(18,708 ) 

414  
—  
9,462  
15,915  
—  
(59,691 )     $ 

306  
—  
6,508  
11,582  
—  
16,165  

   $ 

398  
—  
4,071  
2,842  
11,232  
(165 ) 

$ 

Adjusted Net (Loss) Income represents our net loss adjusted to exclude stock-based compensation expense and warrant liability fair value 

adjustment, each on the same basis and with the same limitations as described above for Adjusted EBITDA. 
The following table presents a reconciliation of net loss to Adjusted Net (Loss) Income for each of the periods indicated: 

Reconciliation of Net Income (Loss) to Adjusted Net (Loss) Income 
Net loss 
Adjustments: 

Net loss attributable to noncontrolling interest 
Stock-based compensation expense 
Warrant liability fair value adjustment 

Adjusted Net (Loss) Income 

2016 

Year Ended December 31, 
2015 
(in thousands) 

2014 

$ 

(85,482 )     $ 

(2,231 )     $ 

(18,708 ) 

2,524  
15,915  
—  
(67,043 )     $ 

958  
11,582  
—  
10,309  

   $ 

—  
2,842  
11,232  
(4,634 ) 

$ 

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Net Interest Margin 

Net Interest Margin, is calculated as business day adjusted annualized Net Interest Income divided by average Interest Earning Assets. 
Net Interest Income represents interest income less funding cost during the period. Interest income is net of fees on loans held for investment 
and held for sale. Net deferred origination costs in loans held for investment and loans held for sale consist of deferred origination costs as 
offset  by  corresponding  deferred  origination  fees.  Deferred  origination  fees  include  fees  paid  up  front  to  us  by  customers  when  loans  are 
originated.  Deferred  origination  costs  are  limited  to  costs  directly  attributable  to  originating  loans  such  as  commissions,  vendor  costs  and 
personnel costs directly related to the time spent by the personnel performing activities related to loan origination. Funding cost is the interest 
expense,  fees,  and  amortization  of  deferred  debt  issuance  costs  we  incur  in  connection  with  our  lending  activities  across  all  of  our  debt 
facilities. Annualization is based on 252 business days per year, which is typical weekdays per year less U.S. Federal Reserve Bank holidays. 

Our use of Net Interest Margin has limitations as an analytical tool, and you should not consider it in isolation or as a substitute for analysis of 
our results as reported under GAAP. Some of these limitations are: 

•  Net Interest Margin is the rate of net return we achieve on our Average Interest Earning Assets outstanding during a period. It does 
not reflect the return from loans sold through OnDeck Marketplace , specifically our gain on sale revenue. Similarly, Average Interest 
Earning  Assets  does  not  include  the  unpaid  principal  balance  of  loans  sold  through  OnDeck  Marketplace  .  Further,  Net  Interest 
Margin does not include servicing revenue related to loans previously sold, fair value adjustments to servicing rights, monthly fees 
charged to customers for our line of credit, and marketing fees earned from our issuing bank partners, which are recognized as the 
related services are provided. 

• 

Funding cost does not reflect interest associated with debt used for corporate purposes. 

The following table presents a reconciliation of interest income to Net Interest Margin for each of the periods indicated: 

Reconciliation of Interest Income to Net Interest Margin (NIM) 

Interest income 
Less: Funding costs 
Net interest margin (NIM) 
Divided by: business days in period 
Net interest income per business day 
Multiplied by: average business days per year 
Annualized net interest income 
Divided by: average Interest Earning Assets 
Net Interest Margin (NIM) 

Net Interest Margin After Credit Losses (NIMAL) 

   $ 

   $ 

2016 

Year Ended December 31, 
2015 
(in thousands) 

2014 

   $ 

   $ 

264,844  
(32,448 )    
232,396  
251  
926  
252  
233,352  
783,762  

195,048  
(20,244 )    
174,804  
252  
694  
252  
174,804  
539,096  

   $ 

   $ 

29.8 %   

32.4 %   

145,275  
(17,200 ) 
128,075  
252  
508  
252  
128,075  
349,844  
36.6 %

Net Interest Margin After Credit Losses (NIMAL), is calculated as our business day adjusted annualized Net Interest Income After Credit 
Losses divided by average Interest Earning Assets. Net Interest Income After Credit Losses represents interest income less funding cost and net 
charge-offs during the period. Interest income is net of deferred costs and fees on loans held for investment and held for sale. Net deferred 
origination costs in loans held for investment and loans held for sale consist of deferred origination costs as offset by corresponding deferred 
origination fees. Deferred origination fees include fees paid up front to us by customers when loans are originated. Deferred origination costs 
are limited to costs directly attributable to originating loans such as commissions, vendor costs and personnel costs directly related to the time 
spent by the personnel performing activities related to loan origination. Funding cost is the interest expense, fees, and amortization of deferred 
debt issuance costs we incur in connection with our lending activities across all of our debt facilities. Net charge-offs are charged-off loans in 
the  period,  net  of  recoveries.  Annualization  is  based  on  252  business  days  per  year,  which  is  typical  weekdays  per  year  less  U.S.  Federal 
Reserve Bank holidays. 

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Our  use  of  Net  Interest  Margin  After  Credit  Losses  has  limitations  as  an  analytical  tool,  and  you  should  not  consider  it  in  isolation or  as  a 
substitute for analysis of our results as reported under GAAP. Some of these limitations are: 

•  Net Interest Margin After Credit Losses is the rate of net return we achieve on our Average Interest Earning Assets outstanding during 
a period. It does not reflect the return from loans sold through OnDeck Marketplace , specifically our gain on sale revenue. Similarly, 
Average Interest Earning Assets does not include the unpaid principal balance of loans sold through OnDeck Marketplace . Further, 
Net Interest Margin After Credit Losses does not include servicing revenue related to loans previously sold, fair value adjustments to 
servicing rights, monthly fees charged to customers for our line of credit, and marketing fees earned from our issuing bank partners, 
which are recognized as the related services are provided. 

•  Net Interest Margin After Credit Losses reflects net charge-offs in the period rather than provision for loan losses. To the extent that 
originations  continue  to  grow  significantly,  our  charge-offs  will  likely  be  lower  than  the  probable  credit  losses  inherent  in  the 
portfolio  upon  origination.  Furthermore,  provision  for  loan  losses  consists  of  amounts  charged  to  income  during  the  period  to 
maintain our ALLL. In addition to net charge-offs, our ALLL represents our estimate of the expected credit losses inherent in our 
portfolio of term loans and lines of credit and is based on a variety of factors, including the composition and quality of the portfolio, 
loan  specific  information  gathered  through  our  collection  efforts,  delinquency  levels,  our  historical  loss  experience  and  general 
economic conditions. 

• 

Funding cost does not reflect interest associated with debt used for corporate purposes. 

The following table presents a reconciliation of interest income to Net Interest Margin After Credit Losses for each of the periods indicated: 

Year Ended December 31, 

2016 

2015 

(in thousands) 

2014 

Reconciliation of Interest Income to Net Interest Margin After 
Credit Losses (NIMAL) 
Interest income 
Less: Funding costs 
Net interest margin (NIM) 
Less: Net charge-offs 
Net interest income after credit losses 
Divided by: business days in period 
Net interest income after credit losses per business day 
Multiplied by: average business days per year 
Annualized net interest income after credit losses 
Divided by: average Interest Earning Assets 
Net Interest Margin After Credit Losses (NIMAL) 

Adjusted Expense Ratio (AER) 

   $ 

   $ 

   $ 

   $ 

264,844  
(32,448 )    
232,396  
(93,112 )    
139,284  
251  
555  
252  
139,860  
783,762  

195,048  
(20,244 )    
174,804  
(71,356 )    
103,448  
252  
411  
252  
103,448  
539,096  

   $ 

   $ 

17.8 %   

19.2 %   

145,275  
(17,200 ) 
128,075  
(37,071 ) 
91,004  
252  
361  
252  
91,004  
349,844  
26.0 %

Adjusted  Expense  Ratio  (AER)  represents  our  annualized  operating  expense,  adjusted  to  exclude  the  impact  of  stock-based 
compensation, divided by average Loans Under Management. Annualization is based on 252 business days per year, which is typical weekdays 
per year less U.S. Federal Reserve Bank holidays. 

Our  use  of  Adjusted  Expense  Ratio  has  limitations  as  an  analytical  tool,  and  you  should  not  consider  it  in  isolation  or  as  a  substitute  for 
analysis of our results as reported under GAAP. Some of these limitations are: 

•  Adjusted Expense Ratio does not reflect the potentially dilutive impact of equity-based compensation. 

•  Adjusted Expense Ratio is based on the unpaid principal balance of loans outstanding, regardless of funding source, and does not take 
into account the revenue earned in the period and may not correspond with the timing of the expenses incurred to originate new loans. 

45 
  
 
 
 
 
 
 
 
 
 
  
 
 
   
   
   
   
   
 
  
  
  
  
  
  
  
  
  
  
  
  
     
     
     
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
  
 
 
 
 
The following table presents a reconciliation of operating expense to Adjusted Expense Ratio for each of the periods indicated: 

Year Ended December 31, 

2016 

2015 

(in thousands) 

2014 

Reconciliation of Operating Expense to Adjusted Expense Ratio 
(AER) 
Operating expense 
Less: stock based compensation 
Operating expense (Ex. SBC) 
Divided by: business days in period 
Operating expense (Ex. SBC) per business day 
Multiplied by: average business days per year 
Operating expense (Ex. SBC) 
Divided by: average Loans Under Management 
Adjusted Expense Ratio (AER) 

Adjusted Operating Yield (AOY) 

   $ 

   $ 

   $ 

193,974  
(15,915 )    
178,059  
251  
709  
252  
178,668  
   $  1,050,504  

161,585  
(11,582 )    
150,003  
252  
595  
252  
150,003  
726,215  

   $ 

   $ 

17.0 %   

20.7 %   

80,510  
(2,842 ) 
77,668  
252  
308  
252  
77,668  
392,486  
19.8 %

Adjusted  Operating  Yield  (AOY)  represents  our  Net  Interest  Margin  After  Credit  Losses  (NIMAL)  less  the  Adjusted  Expense  Ratio 

(AER). 

Our  use  of  Adjusted  Operating  Yield  has  limitations  as  an  analytical  tool,  and  you  should  not  consider  it  in  isolation  or  as  a  substitute  for 
analysis of our results as reported under GAAP. Some of these limitations are: 

•  Net Interest Margin After Credit Losses uses Average Interest Earning Assets in the denominator of the calculation whereas Adjusted 
Expense  Ratio  uses  Average  Loans  Under  Management  in  the  denominator.  Subtracting  one  metric  from  the  other  is  purely 
illustrative and does not reflect the operating performance of the business. 

•  Using Adjusted Operating Yield as a measure to compare Net Interest Margin After Credit Losses to Adjusted Expense Ratio assumes 
that loans sold through the OnDeck Marketplace are of similar origination, performance characteristics and return as loans held for 
investment  and  held  for  sale,  which  are  funded  on-balance  sheet  through  our  asset-backed  revolving  facilities,  asset-backed 
securitization facilities, and internal equity. 

•  Using  Net  Interest  Margin  After  Credit  Losses  as  a  measure  to  compare  against  Adjusted  Expense  Ratio  assumes  that  the  rate  of 
return of loans funded through the OnDeck Marketplace is similar to that of our loans held for investment or held for sale. Should our 
OnDeck Marketplace Gain on Sale Rates materially differ, both positively or negatively, this may limit the utility of comparing Net 
Interest Margin After Credit Losses to Adjusted Expense Ratio as a means of measuring the operations of the business. 

The following table presents a reconciliation of Net Interest Margin After Credit Losses to Adjusted Operating Yield for each of the periods 
indicated. 

Adjusted Operating Yield (AOY) Reconciliation and Calculation 
Net Interest Margin After Credit Losses (NIMAL) 
Less: Adjusted expense ratio (AER) 
Adjusted Operating Yield (AOY) 

2016 

Year Ended December 31, 
2015 
(in thousands) 

2014 

17.8  %    
(17.0 )%   
0.8  %    

19.2 %    
(20.7)%   
(1.5)%   

26.0 % 
(19.8)% 
6.2 % 

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Key Factors Affecting Our Performance 

Investment in Long-Term Growth 

The  core  elements  of  our  growth  strategy  include  acquiring  new  customers,  broadening  our  distribution  capabilities  through  strategic 
partners, enhancing our data and analytics  capabilities, expanding our financing offerings, extending customer lifetime value and expanding 
internationally.  We  plan  to  continue  to  invest  significant  resources  to  accomplish  these  goals.  While  we  anticipate  that  our  total  operating 
expense will stabilize or possibly decrease during 2017, we plan to continue investing in our marketing and sales operations and technology 
and analytics team, increase our collection and general loan servicing capabilities and meet changing regulatory requirements. In addition, we 
are likely changing our collections strategy to retain more and sell fewer charged-off loans, with the goal of achieving higher recoveries. These 
investments are intended to contribute to our long-term growth, but they may affect our near-term operating performance. 

Originations 

Our revenues continued to grow during the year ended December 31, 2016 , primarily as a result of growth in originations. Growth in 
originations  has  been  driven  by  the  addition  of  new  customers,  increasing  business  from  existing  and  previous  customers,  and  increasing 
average loan size. For the years ended December 31, 2016 , 2015 and 2014 , the number of loans originated were 42,524 , 37,141 and 26,921 , 
respectively. In addition, during 2016 we grew our line of credit originations, which made up 14.6% and 9.1% of total dollar originations in 
2016 and 2015 , respectively. 

The number of weekends and holidays in a period can impact our business. Many small businesses tend to apply for loans on weekdays, 
and their businesses may be closed at least part of a weekend and on holidays. In addition, our loan fundings and automated customer loan 
repayments only occur on weekdays (excluding bank holidays). 

We anticipate that our future growth will continue to depend in part on attracting new customers. As we continue to aggregate data on 
customers  and  prospective  customers,  we  seek  to  use  that  data  and  our  increasing  knowledge  to  optimize  our  marketing  spending  to  attract 
these customers as well as to continue to focus our analytics resources on better identifying potential customers. We have historically relied on 
all three of our channels for customer acquisition but have become increasingly focused on growing our direct and strategic partner channels. 
Collective originations through our direct and strategic partner channels made up 73% , 72% and 59% of total originations from all customers 
in  2016  ,  2015  and  2014  ,  respectively.  We  plan  to  continue  investing  in  direct  marketing  and  sales,  increasing  our  brand  awareness  and 
growing our strategic partnerships. 

The  following  tables  summarize  the  percentage  of  loans  made  to  all  customers  originated  by  our  three  distribution  channels  for  the 

periods indicated. From time to time management is required to make judgments to determine customers' appropriate channel distribution. 

Percentage of Originations (Number of Loans) 

Direct and Strategic Partner 
Funding Advisor 

Percentage of Originations (Dollars) 

Direct and Strategic Partner 
Funding Advisor 

2016 

Year Ended December 31, 
2015 

79.7%   
20.3%   

79.5%   
20.5%   

2016 

Year Ended December 31, 
2015 

72.7%   
27.3%   

72.0%   
28.0%   

2014 

69.8%
30.2%

2014 

58.6%
41.4%

We originate term loans and lines of credit to customers who are new to OnDeck as well as to repeat customers. New originations are 
defined as new term loan originations plus all line of credit draws in the period, including subsequent draws on existing lines of credit. Renewal 
originations  include  term  loans  only.  We  believe  our  ability  to  increase  adoption  of  our  loans  within  our  existing  customer  base  will  be 
important to our future growth. A component of our future growth will include increasing the length of our customer life cycle by expanding 
our  product  offerings.  In  2016  ,  2015  ,  and  2014  originations  from  our  repeat  customers,  were  53%  ,  57%  and  50%  ,  respectively,  of  total 
originations to all customers. We expect the percentage of originations from repeat customers in 2017 to decline from 2016 levels. We believe 
our significant number of repeat customers is primarily due to our high levels of customer service and continued improvement in our types of 
loans and services. Repeat customers generally show improvements in several key metrics. From our 2014 customer cohort, customers who 
took at least three loans 

47 
 
 
  
   
 
   
 
   
 
 
  
  
  
  
   
 
   
 
   
 
 
  
  
  
 
grew their revenue and bank balance, respectively, on average by 31% and 59% from their initial loan to their third loan. Similarly, from our 
2015 customer cohort, customers who took at least three loans grew their revenue and bank balance, respectively, on average by 33% and 49% 
.  In  2016  ,  19.0%  percent  of  our  origination  volume  from  repeat  customers  was  due  to  unpaid  principal  balance  rolled  from  existing  loans 
directly  into  such  repeat  originations.  In  order  for  a  current  customer  to  qualify  for  a  new  term  loan  while  a  term  loan  payment  obligation 
remains outstanding, the customer must pass the following standards: 

• 

• 

• 

the business must be approximately 50% paid down on its existing loan; 

the business must be current on its outstanding OnDeck loan with no material delinquency history; and 

the business must be fully re-underwritten and determined to be of adequate credit quality. 

The extent to which we generate repeat business from our customers will be an important factor in our continued revenue growth and our 

visibility into future revenue. In conjunction with repeat borrowing activity, our customers also tend to increase their subsequent loan size 
compared to their initial loan size. In 2014, we introduced the ability for our customers to carry a term loan and line of credit concurrently. We 
believe that cross-selling these two types of loans will enhance our ability to generate repeat business going forward. 

The following table summarizes the percentage of loans originated by new and repeat customers. Loans from cross-selling efforts are 

classified in the table as repeat loans. 

Percentage of Originations (Dollars) 

New 
Repeat 

Credit Performance 

2016 

Year Ended December 31, 
2015 

47.0%   
53.0%   

42.6%   
57.4%   

2014 

49.9%
50.1%

Credit performance refers to how a portfolio of loans performs relative to expectations. Generally speaking, perfect credit performance is 
a loan that is repaid in full and in accordance with the terms of the agreement, meaning that all amounts due were repaid in full and on time. 
However, no portfolio is without risk and a certain amount of losses are expected. In this respect, credit performance must be assessed relative 
to pricing and expectations. Because a certain degree of losses are expected, pricing will be determined with the goal of allowing for estimated 
losses  while  still  generating  the  desired  rate  of  return  after  taking  into  account  those  estimated  losses.  When  a  portfolio  has  higher  than 
estimated losses, the desired rate of return may not be achieved and that portfolio would be considered to have underperformed. Conversely, if 
the portfolio incurred lower than estimated losses, resulting in a higher than expected rate of return, the portfolio would be considered to have 
overperformed. 

We originate and price our loans expecting that we will incur a degree of losses. When we originate our loans, we record a provision for 
estimated  loan  losses.  As  we  gather  more  data  as  the  portfolio  performs,  we  may  increase  or  decrease  that  reserve  as  deemed  necessary  to 
reflect our latest loss estimate. Some portions of our loan portfolio may be performing better than expected while other portions may perform 
below expectations. The net result of the underperforming and overperforming portfolio segments determines if we require an overall increase 
or decrease to our loan reserve related to those existing loans. A net decrease to the loan reserve related to the existing loans tends to reduce 
provision expense, while a net increase to the loan reserve tends to increase provision expense. 

In accordance with our strategy to expand the range of our loan offerings, over time, we have expanded the offerings of our term loans by 
making available longer terms and larger amounts; specifically up to 36 months and up to $500,000. When we begin to offer a new type of 
loan, we typically extrapolate our existing data to create an initial version of a credit model to permit us to underwrite and price the new type of 
loan. Thereafter, we begin to collect actual performance data on these new loans which allows us to refine our credit model based on actual 
data as opposed to extrapolated data. It often takes several quarters after we begin offering a new type of loan for that loan to be originated in 
sufficient volume to generate a critical mass of performance data. In addition, for loans with longer terms, it takes longer to acquire significant 
amounts of data because the loans take longer to season. 

During 2016, we accumulated additional data on certain longer term loans as more of them began to season. We used this data to back 
test our estimates and model assumptions for these longer term loans. During the fourth quarter of 2016, our analysis concluded that our credit 
model  was  under  predicting  losses,  in  the  aggregate,  for  our  loans  that  were  15  months  or  more  in  term  length  at  origination.  Terms  loans 
meeting this criteria made up approximately 44% of the outstanding principal balance on our balance sheet at December 31, 2016. 

48 
   
 
 
  
 
  
  
 
   
 
   
 
 
  
  
  
In the fourth quarter of 2016, we recorded provision for loan loss expense of $55.7 million which included approximately $19 million of 
additional expense required to build our reserve based on our latest estimate of losses for loans with original maturities of 15 months or longer. 
The $19 million increase related almost entirely to 2016 originations. Our provision rate for 2016 was 7.4% as compared to 5.8% and 6.6% in 
2015 and 2014, respectively. 

We believe that we will be able to improve our credit model to better measure the risk associated with these longer term loans because we 
have been able to acquire and analyze additional data and will continue to do so over time. We further believe that these improvements will 
ultimately benefit our underwriting decisions, pricing and credit performance with respect to these loans. 

Pricing 

Customer pricing is determined primarily based on the customer’s OnDeck Score , loan type (term loan or line of credit), the term loan 
duration,  the  customer  type  (new  or  repeat)  and  origination  channel.  Loans  originated  through  the  direct  and  strategic  partner  channels  are 
generally priced lower than loans originated through the funding advisor channel due to the higher commissions paid to funding advisors. 

Our customers generally pay between $0.003 and $0.04 per month in interest for every dollar they borrow under one of our term loans, 
with the actual amount typically driven by the length of term of the particular loan. Historically, our term loans have been primarily quoted in 
“Cents on Dollar,” or COD, and lines of credit are quoted in annual percentage rate, or APR. Given the use case and payback period associated 
with our shorter term loans, we believe many of our customers prefer to understand pricing on a “dollars in, dollars out” basis and are primarily 
focused on total payback cost. 

“Cents on Dollar” borrowed reflects the total interest to be paid by a customer to us for each dollar of principal borrowed, and does not 
include the loan origination fee. As of December 31, 2016 , the APRs of our term loans outstanding ranged from 6.0% to 99.0% and the APRs 
of our lines of credit outstanding ranged from 11.0% to 39.9% . Because many of our loans are short term in nature and APR is calculated on 
an annualized basis, we believe that small business customers tend to understand and evaluate term loans, especially those of a year or less, 
primarily  on  a  Cents  on  Dollar  borrowed  basis  rather  than  APR.  While  annualized  rates  like  APR  may  help  a  borrower  compare  loans  of 
similar duration, especially for loans of 12 months or less, an annualized rate may be less useful because it is sensitive to duration. For loans of 
12 months or less, small differences in loan term can yield large changes in the associated APR, which makes comparisons and understanding 
of  total  interest  cost  more  difficult.  We  believe  that  for  such  short-term  loans,  Cents  on  Dollar,  or  similar  cost  measures  that  provide  total 
interest  expense,  give  a  borrower  important  information  to  understand  and  compare  loans,  and  make  an  educated  decision.   Despite  these 
limitations, we are exploring ways to increase standardization of pricing and comparison terms in our industry in order to help small business 
customers  assess  their  credit  options.  We  are  also  providing  APRs  for  prior  periods  as  supplemental  information  for  comparative  purposes. 
 Historically, we have not used APR as an internal metric to evaluate performance of our business or as a basis to compensate our employees or 
to  measure  their  performance.  The  interest  on  commercial  business  loans  is  also  tax  deductible  as  permitted  by  law  compared  to  typical 
personal loans which do not provide a tax deduction. APR does not give effect to the small business customer’s possible tax deductions and 
cash savings associated with business related interest expenses. 

We believe that our product pricing has historically fallen between traditional bank loans to small businesses and certain non-bank small 

business financing alternatives such as merchant cash advances. 

Weighted Average Term Loan "Cents 
on Dollar" Borrowed, per Month 
Weighted Average APR - Term Loans 
and Lines of Credit 

Q4 2016  Q3 2016  Q2 2016  Q1 2016 

1.89¢ 

1.85¢ 

1.75¢ 

1.78¢ 

2015 
1.95¢ 

2014 
2.32¢ 

2013 
2.65¢ 

2012 
2.87¢ 

42.9% 

42.1% 

40.2% 

40.6% 

44.5% 

54.4% 

63.4% 

69.0% 

The weighted average APR for term loans and lines of credit has declined over the past years. For the years ended December 31, 2016 , 
2015 and 2014 , the weighted average APR for term loans and lines of credit was 41.4% , 44.5% and 54.4% , respectively. We attribute this 
pricing  shift  to  longer  average  loan  term  lengths,  increased  originations  from  our  lower  cost  direct  and  strategic  partner  channels  as  a 
percentage  of  total  originations,  the  growth  of  our  line  of  credit  product  which  is  priced  at  a  lower  APR  level  than  our  term  loans,  the 
introduction of our customer loyalty program and our continued efforts to pass savings on to customers. 

49 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
  
 
 
From 2012 through the second quarter of 2016, we decreased the pricing of our loans as measured in both weighted average COD and 
APR.  During  the  third  quarter  of  2016,  we  implemented  selective  price  increases  which  began  to  increase  our  weighted  average  COD  and 
weighted  average  APR.  These  price  increases  were  more  broadly  adopted  during  the  fourth  quarter  of  2016.  As  demonstrated  in  the  table 
above, these changes successfully increased average pricing which positively impact our Effective Interest Yield as discussed below. 

We consider Effective Interest Yield, or EIY, as a key pricing metric. EIY is the rate of return we achieve on loans outstanding during a 
period. Our EIY differs from APR in that it takes into account deferred origination fees and deferred origination costs. Deferred origination 
fees include fees paid up front to us by customers when loans are originated and decrease the carrying value of loans, thereby increasing the 
EIY. Deferred origination costs are limited to costs directly attributable to originating loans such as commissions, vendor costs and personnel 
costs  directly  related  to  the  time  spent  by  the  personnel  performing  activities  related  to  loan  origination  and  increase  the  carrying  value  of 
loans, thereby decreasing the Effective Interest Yield. 

In addition to individual loan pricing and the number of days in a period, there are many other factors that can affect EIY, including: 

•  Channel  Mix  -  In  general,  loans  originated  from  the  direct  and  strategic  partner  channels  have  lower  EIYs  than  loans  from  the 
funding advisor channel. This is primarily due to the lower pricing of loans in the direct and strategic partner channels, which reflect 
lower  acquisition  costs  and  lower  loss  rates  compared  to  loans  in  the  funding  advisor  channel.   The  direct and  strategic  partner 
channels have, in the aggregate, made up 73% , 72% and 59% of total originations during the years ended December 31, 2016 , 2015 
and  2014  ,  respectively.  We  expect  the  combined  direct  and  strategic  partner  channels',  as  well  as  the  funding  advisor  channel's, 
percentage of originations in 2017 to remain generally comparable to 2016 levels. 

•  Term Mix - In general, term loans with longer durations have lower annualized interest rates.  Despite lower EIYs, total revenues 
from  customers  with  longer  loan  durations are  typically  higher  than  the  revenue  of  customers  with  shorter-term,  higher  EIY  loans 
because total payback is typically higher compared to a shorter length term for the same principal loan amount.  Since the introduction 
of our 24-month and 36-month term loans, the average length of new term loan originations has increased to 13.3 from 11.8 and 10.8 
months for the years ended December 31, 2016 , 2015 and 2014 , respectively. 

•  Customer  Type  Mix  -  In  general,  loans  originated  from  repeat  customers  historically  have  had  lower  EIYs  than  loans  from  new 
customers.  This is primarily due to the fact that repeat customers typically have a higher OnDeck Score and are therefore deemed to 
be  lower  risk.   In  addition,  repeat  customers  are  more  likely  to  be  approved  for  longer  terms  than  new  customers  given  their 
established payment history and lower risk profiles. Finally, origination fees are generally reduced or waived for repeat customers due 
to our loyalty program, contributing to lower EIYs.  

• 

Product Mix - In general, loans originated by line of credit customers have lower EIYs than loans from term loan customers.  This is 
primarily due to the fact that lines of credit are expected to have longer lifetime usage than term loans, enabling more time to recoup 
upfront acquisition costs.  For the year ended 2016, the average line of credit APR was 33.1% , compared to the average term loan 
APR which was 42.1% .  Further, draws by line of credit customers have increased to 14.6% of total originations in 2016 from 9.1% 
in 2015 . 

•  Competition - During 2015, new lenders entered the online lending market. During 2016, we believe the number of new entrants into 
the market as well as the amount of funding invested in these competitors from private equity or venture capital sources slowed. At 
the  same  time,  more  traditional  small  business  lenders  such  as  banks  have  and  may  continue  to  enter  the  space. As  these  trends 
evolve, competitors may attempt to obtain new customers by pricing term loans and lines of credit below prevailing market rates. This 
could cause downward pricing pressure as these new entrants attempt to win new customers even at the cost of pricing loans below 
market  rates,  or  even  at  rates  resulting  in  net  losses  to  them.  While  we  recognize  that  there has  been  increased  competition  in  the 
market  of  small  business  loans,  we  believe  only  a  small  portion  of  our  period  over  period  EIY  decline  is  a  result  of  increased 
competition. 

Q4 2016 
33.2% 

Q3 2016 
32.8% 

Q2 2016 
33.3% 

Effective Interest Yield 
Q1 2016 
34.5% 

2015 
35.4% 

2014 
40.3% 

2013 
43.5% 

We expect EIY to stabilize and possibly increase as we continue to manage the pricing of our loans to optimize between risk-adjusted 

yields and loan origination volume. 

50 
  
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 
Sale of Whole Loans through OnDeck Marketplace 

We sell whole loans to institutional investors through OnDeck Marketplace. Marketplace originations are defined as loans that are sold 
through  OnDeck  Marketplace  in  the  period  or  are  held  for  sale  at  the  end  of  the  period.  For  the  years  ended  2016  ,  2015  and  2014 
approximately  18.4%  ,  34.3%  and  12.8%  respectively,  of  total  term  loan  originations  were  designated  as  Marketplace  originations,  which 
resulted in $378.5 million $617.7 million and $145.2 million of loans sold, respectively. We have the ability to fund our originations through a 
variety of funding sources, including OnDeck Marketplace . Due to the flexibility of our diversified funding model, management has the ability 
to exercise judgment to adjust the percentage of term loans originated through OnDeck Marketplace considering numerous factors including 
the premiums, if any, available to us. During the year ended 2016 , premiums decreased due, in part, to market conditions and the loan mix we 
elected to sell. The lower premiums available during the year ended 2016 resulted in a Marketplace Gain on Sale Rate of 3.8% compared to 
8.6%  for  the  year  ended  2015  .  Despite  these  trends,  we  elected  to  make  OnDeck  Marketplace  loan  sales  during  2016  to  provide  us  an 
additional source of liquidity and to maintain active relationships with our institutional loan purchasers. If premiums remain steady or decrease 
further,  we  may  further  reduce  our  percentage  of  Marketplace  originations,  subject  to  our  overall  financing  needs  including  our  ability  to 
negotiate new debt facilities, or renew or modify existing debt facilities. 

To the extent our use of OnDeck Marketplace as a funding source increases or decreases in the future, our gross revenue and net revenue 
could be materially affected. The sale of whole loans generates gain on sales of loans which is recognized in the period the loan is sold. In 
contrast,  holding  loans  on  balance  sheet  generates  interest  income  and  funding  costs  over  the  term  of  the  loans  and  generally  generates  a 
provision for loan loss expense in the period of origination. Typically, over the life of a loan, we generate more total revenue and income from 
loans we hold on our balance sheet to maturity as compared to loans we sell through OnDeck Marketplace . 
Our OnDeck Marketplace originations come from one of the following two origination sources: 
•  New loans which are designated at origination to be sold, referred to as “Originations of loans held for sale;” and 
• 

Loans which were originally designated as held for investment that are subsequently designated to be sold at the time of their renewal 
and which are considered modified loans, referred to as “Originations of loans held for investment, modified." 

The following table summarizes the initial principal of originations of the aforementioned two sources as it relates to the statement of 

cash flows during 2016, 2015 and 2014. 

2016 

Year Ended December 31, 
2015 1 

2014 

Originations of loans held for sale 
Originations of loans held for investment, modified 
     Marketplace  originations 

140,578 
— 
140,578 
1 T he twelve months ended December 31, 2015 excludes the sale of $32.8 million of loans held for investment, which were not initially designated for 
sale at origination or upon renewal. 

304,258    
72,839    
377,097    

445,968    
138,968    
584,936    

Customer Acquisition Costs 

Our  customer  acquisition  costs,  or  CACs,  differ  depending  upon  the  acquisition  channel.  CACs  in  our  direct  channel  include  the 
commissions paid to our internal sales force and expenses associated with items such as direct mail, social media and other online marketing 
activities.  CACs  in  our  strategic  partner  channel  include  commissions  paid  to  our  internal  sales  force  and  strategic  partners.  CACs  in  our 
funding  advisor  channel  include  commissions  paid  to  our  internal  sales  force  and  funding  advisors.  CACs  in  all  channels  include  new 
originations as well as renewals. 

Our CACs, on a combined basis for all three acquisition channels and evaluated as a percentage of originations, declined for the year 
ended 2016 as compared to the year ended 2015 .  The decrease was primarily attributable to a decline in CACs in our direct channel resulting 
from improvements in customer targeting, increased drawn balances of our customers' lines of credit, increased average loan size and increased 
renewal activity within the direct channel on an absolute dollar basis. The decrease was partially offset by an increase in CACs in our strategic 
partner and funding advisor channels driven by an increase in external commissions. 

Increased competition for customer response could require us to incur higher customer acquisition costs and make it more difficult for us 

to grow our loan originations in both unit and volume for both new as well as repeat customers. 

51 
 
 
 
 
   
 
   
 
   
 
 
  
  
  
  
 
Customer Lifetime Value 

The ongoing lifetime value of our customers will be an important component of our future performance. We analyze customer lifetime 
value not only by tracking the “contribution” of customers over their lifetime with us, but also by comparing this contribution to the acquisition 
costs incurred in connection with originating such customers’ initial loans, whether term loan, lines of credit or both. 

For  illustration,  we  consider  customers  that  took  their  first  ever  loan  or  line  of  credit  from  us  during  2014  and  look  at  all  of  their 

borrowing and transaction history from that date through December 31, 2016 . The borrowing characteristics of these borrowers include: 

•  Average number of loans per customer during the measurement period: 2.2 

•  Average initial loan size: $35,166 

•  Average amount borrowed per customer: $108,637 

• 

Total 
$1.70 billion 

borrowings: 

On the same basis, the borrowing characteristics of customers that took their first ever loan or line of credit from us during 2015 include: 

•  Average number of loans per customer during the measurement period: 1.7 

•  Average initial loan size: $36,514 

•  Average amount borrowed per customer: $78,894 

• 

Total 
$1.41 billion 

borrowings: 

Historical Charge-Offs 

We illustrate below our historical loan losses by providing information regarding our net lifetime charge-off ratios by cohort. Net lifetime 
charge-offs  are  the  unpaid  principal  balance  charged  off  less  recoveries  of  loans  previously  charged  off,  and  a  given  cohort’s  net  lifetime 
charge-off  ratio  equals  the  cohort’s  net  lifetime  charge-offs  through  December 31,  2016  divided  by  the  cohort’s  total  original  loan  volume. 
Repeat  loans  in  the  denominator  include  the  full  renewal  loan  principal,  rather  than  the  net  funded  amount,  which  is  the  renewal  loan’s 
principal  net  of  the  unpaid  principal  balance  on  the  existing  loan.  Loans  are  typically  charged  off  after  90  days  of  nonpayment.  Loans 
originated and charged off between January 1, 2012 and December 31, 2016 were on average charged off near the end of their loan term. The 
chart  immediately  below  includes  all  term  loan  originations,  regardless  of  funding  source,  including  loans  sold  through  our  OnDeck 
Marketplace or held for sale on our balance sheet. 

Net Charge-off Ratios by Cohort Through December 31, 2016 

52 
   
 
 
  
 
  
 
   
 
  
 
  
 
  
 
 
Principal Outstanding as of 
December 31, 2016 

2012 
—% 

2013 
—% 

2014 
—% 

2015 
2.4% 

Q1 2016  Q2 2016  Q3 2016  Q4 2016 
89.0% 
14.0% 

60.7% 

32.4% 

The following charts display the historical lifetime cumulative net charge-off ratios, by origination year. The charts reflect all term loan 
originations, regardless of funding source, including loans sold through our OnDeck Marketplace or held for sale on our balance sheet. The 
data is shown as a static pool for annual cohorts, illustrating how the cohort has performed given equivalent months of seasoning. 

Given that the originations in the latter half of 2016 cohort are relatively unseasoned as of December 31, 2016 , these cohorts reflect low 
lifetime  charge-off  ratios  in  each  of  the  new  customer,  repeat  customer  and  total  loans  charts  below.  Further,  given  our  loans  are  typically 
charged off after 90 days of nonpayment, all cohorts reflect approximately 0% charge offs for the first four months in the charts below. 

53 
 
 
   
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net Cumulative Lifetime Charge-off Ratios 

New Loans 

Originations

2012

2013

2014

2015

Q1 2016

Q2 2016

Q3 2016

Q4 2016

New term loans (in thousands) $

97,367 $

256,344 $

521,355 $

627,494 $

178,270 $

195,705 $

197,539 $

205,614

Weighted average term
(months)

9.1

10.0

10.8

11.8

12.7

14.3

13.4

12.8

54 
  
  
Net Cumulative Lifetime Charge-off Ratios 

Repeat Loans 

Originations

Repeat term loans (in
thousands)

Weighted average term
(months)

2012

2013

2014

2015

Q1 2016

Q2 2016

Q3 2016

Q4 2016

$

75,880 $

199,587 $

579,602 $

1,076,122 $

317,686 $

310,393 $

320,970 $

325,673

9.3

10.0

11.6

12.7

13.4

13.3

12.9

12.9

55 
  
  
 
   
 
  
  
Net Cumulative Lifetime Charge-off Ratios 

All Loans 

Originations

2012

2013

2014

2015

Q1 2016

Q2 2016

Q3 2016

Q4 2016

All term loans (in thousands)

$

173,246 $

455,931 $

1,100,957 $

1,703,617 $

495,956 $

506,097 $

518,509 $

531,287

Weighted average term
(months)

Economic Conditions 

9.2

10.0

11.2

12.4

13.2

13.7

13.1

12.8

Changes  in  the  overall  economy  may  impact  our  business  in  several  ways,  including  demand  for  our  loans,  credit  performance,  and 

funding costs. 

•  Demand for Our Loans . In a strong economic climate, demand for our loans may increase as consumer spending increases and small 
businesses seek to expand. In addition, more potential customers may meet our underwriting requirements to qualify for a loan. At the 
same time, small businesses may experience improved cash flow and liquidity resulting in fewer customers requiring loans to manage 
their cash flows. In that climate, traditional lenders may also approve loans for a higher percentage of our potential customers. In a 
weakening economic climate or recession, the opposite may occur. 

•  Credit  Performance  .  In  a  strong  economic  climate,  our  customers  may  experience  improved  cash  flow  and  liquidity,  which  may 
result in lower loan losses. In a weakening economic climate or recession, the opposite may occur. We factor economic conditions 
into  our  loan  underwriting  analysis  and  reserves  for  loan  losses,  but  changes  in  economic  conditions,  particularly  sudden  changes, 
may affect our actual loan losses. These effects may be partially mitigated by the short-term nature and repayment structure of our 
loans, which should allow us to react more quickly than if the terms of our loans were longer. 

56 
  
  
   
 
  
 
• 

• 

Loan  Losses  .  Our  underwriting  process  is  designed  to  limit  our  loan  losses  to  levels  compatible  with  our  business  strategy  and 
financial  model.  Our  aggregate  loan  loss  rates  from  2012  through  2015  were  consistent  with  our  financial  targets  while  2016  was 
higher than our financial target as we incurred higher than estimated loss rates on certain longer-term loans. Our overall loan losses 
are  affected  by  a  variety  of  factors,  including  external  factors  such  as  prevailing  economic  conditions,  general  small  business 
sentiment  and  unusual  events  such  as  natural  disasters,  as  well  as  internal  factors  such  as  the  accuracy  of  the  OnDeck  Score  ,  the 
effectiveness of our underwriting process and the introduction of new types of loans, such as our line of credit, with which we have 
less experience to draw upon when forecasting their loss rates. Our loan loss rates may vary in the future. 
Funding  Costs.  Changes  in  macroeconomic  conditions  may  affect  generally  prevailing  interest  rates,  and  such  effects  may  be 
amplified or reduced by other factors such as fiscal and monetary policies, economic conditions in other markets and other factors. 
Interest rates may also change for reasons unrelated to economic conditions. To the extent that interest rates rise, our funding costs 
will increase and the spread between our Effective Interest Yield and our Cost of Funds Rate  may narrow to the extent we cannot 
correspondingly  increase  the  payback  rates  we  charge  our  customers.  As  we  have  grown,  we  have  been  able  to  lower  our  Cost  of 
Funds  Rate  by  negotiating  more  favorable  interest  rates  on  our  debt  and  accessing  new  sources  of  funding,  such  as  the  OnDeck 
Marketplace  and  the  securitization  markets.  However, we  expect our  Cost  of  Funds Rate  to  gradually  move  higher  in 2017  due  to 
anticipated Federal Reserve interest rate increases and as we add more funding capacity. 

Components of Our Results of Operations 

Revenue 
Interest Income . We generate revenue primarily  through interest and origination fees earned on the term loans we originate and, to a 
lesser extent, interest earned on lines of credit. Interest income also includes interest income earned on loans held for sale from the time the 
loan is originated until it is ultimately sold, as well as other miscellaneous interest income. Our interest and origination fee revenue is amortized 
over the term of the loan using the effective interest method. Origination fees collected but not yet recognized as revenue are netted with direct 
origination costs and recorded as a component of loans held for investment or loans held for sale, as appropriate, on our consolidated balance 
sheets  and  recognized  over  the  term  of  the  loan.  Direct  origination  costs  include  costs  directly  attributable  to  originating  a  loan,  including 
commissions,  vendor  costs  and  personnel  costs  directly  related  to  the  time  spent  by  those  individuals  performing  activities  related  to  loan 
origination. 

Gain on Sales of Loans . We sell term loans to third-party institutional investors through OnDeck Marketplace . We recognize a gain or 
loss on the sale of such loans as the difference between the proceeds received, adjusted for initial recognition of servicing assets or liabilities 
obtained at the date of sale, and the outstanding principal and net deferred origination costs. We expect the volume of loans sold in 2017 to be 
relatively consistent to, if not less than, the volume of loans sold in 2016. The Gain on Sale that will result from those sales will be a function 
of the premiums available in 2017 which cannot be determined at this time. During 2017, we do not expect premiums to return to the levels 
seen in 2015. 

Other Revenue . Other revenue includes servicing revenue related to loans serviced for others, fair value adjustments to servicing rights, 
platform fees, monthly fees charged to customers for our line of credit, and marketing fees earned from our issuing bank partner, which are 
recognized as the related services are provided. 

Cost of Revenue 
Provision for Loan Losses . Provision for loan losses consists of amounts charged to income during the period to maintain an allowance 
for  loan  losses,  or  ALLL,  estimated  to  be  adequate  to  provide  for  probable  credit  losses  inherent  in  our  existing  loan  portfolio.  Our  ALLL 
represents  our  estimate  of  the  credit  losses  inherent  in  our  portfolio  of  term  loans  and  lines  of  credit  and  is  based  on  a  variety  of  factors, 
including the composition and quality of the portfolio, loan specific information gathered through our collection efforts, delinquency levels, our 
historical charge-off and loss experience and general economic  conditions. We expect our aggregate provision for loan losses to increase in 
absolute dollars as the amount of term loans and lines of credit we originate and hold for investment increases. 

Funding Costs . Funding costs consist of the interest expense we pay on the debt we incur to fund our lending activities, certain fees and 
the amortization of deferred debt issuance costs incurred in connection with obtaining this debt, such as banker fees, origination fees and legal 
fees. Such costs are expensed immediately upon early extinguishment of the related debt. Our Cost of Funds Rate will vary based on a variety 
of external factors, such as credit market conditions, general interest levels and interest rate spreads, as well OnDeck-specific factors, such as 
the increased volume and variation in our originations. We expect our funding costs will continue to increase in absolute dollars as we incur 
additional debt to support future term loan and line of credit originations growth. We expect our Cost of Funds Rate to increase modestly in 
future periods based on current and expected capital markets conditions. 

57  
 
 
 
 
 
 
Operating Expense 
Operating expense consists of sales and marketing, technology and analytics, processing and servicing, and general and administrative 
expenses.  Salaries  and  personnel-related  costs,  including  benefits,  bonuses,  stock-based  compensation  expense  and  occupancy,  comprise  a 
significant  component  of  each  of  these  expense  categories.  We  expect  our  stock-based  compensation  expense  to  increase  in  the  future.  The 
number  of  employees  was  708  and  638  at  December 31,  2016  and  December 31,  2015  ,  respectively.  All  operating  expense  categories  also 
include an allocation of overhead, such as rent and other overhead, which is based on employee headcount. 

Sales  and  Marketing  .  Sales  and  marketing  expense  consists  of  salaries  and  personnel-related  costs  of  our  sales  and  marketing  and 
business development employees, as well as direct marketing and advertising costs, online and offline CACs (such as direct mail, paid search 
and  search  engine  optimization  costs),  public  relations,  radio  and  television  advertising,  promotional  event  programs  and  sponsorships, 
corporate communications and allocated overhead. We expect our sales and marketing expense in terms of absolute dollars to remain consistent 
with  or  be  modestly  less  than  2016  levels  but  to  decrease  as  a  percentage  of  revenue  in  the  near  term  as  our  sales  and  marketing  activities 
mature and we continue to optimize marketing spend. 

Technology  and  Analytics  .  Technology  and  analytics  expense  consists  primarily  of  the  salaries  and  personnel-related  costs  of  our 
engineering  and  product  employees  as  well  as  our  credit  and  analytics  employees  who  develop  our  proprietary  credit-scoring  models. 
Additional expenses include third-party data acquisition expenses, professional services, consulting costs, expenses related to the development 
of new types of loans and technologies and maintenance of existing technology assets, amortization of capitalized internal-use software costs 
related  to  our  technology  platform  and  allocated  overhead.  We  believe  continuing  to  invest  in  technology  is  essential  to  maintaining  our 
competitive position, and we expect these costs to rise moderately in the near term on an absolute dollar basis but to decrease as a percentage of 
revenue. 

Processing  and  Servicing  .  Processing  and  servicing  expense  consists  primarily  of  salaries  and  personnel  related  costs  of  our  credit 
analysis,  underwriting,  funding,  fraud  detection,  customer  service  and  collections  employees.  Additional  expenses  include  vendor  costs 
associated with third-party credit checks, lien filing fees and other costs to evaluate, close and fund loans and overhead costs. We anticipate 
that our processing and servicing expense in terms of absolute dollars to remain consistent with or be slightly higher than 2016 levels but to 
decrease as a percentage of revenue as we grow originations by continuing to increase automation and by driving department efficiencies. 

General  and  Administrative  .  General  and  administrative  expense  consists  primarily  of  salary  and  personnel-related  costs  for  our 
executive, finance and accounting, legal and people operations employees. Additional expenses include a provision for the unfunded portion of 
our lines of credit, consulting and professional fees, insurance, legal, travel, gain or loss on foreign exchange and other corporate expenses. 
These expenses also include costs associated with compliance with the Sarbanes-Oxley Act and other regulations governing public companies, 
directors’ and officers’ liability insurance and increased accounting costs. We anticipate that our general and administrative expense in terms of 
absolute dollars to remain consistent with 2016 levels but to decline as a percentage of revenue in the near term as our finance and accounting, 
legal and people operations functions mature. 

Other (Expense) Income 

Interest  Expense  .  Interest  expense  consists  of  interest  expense  and  amortization  of  deferred  debt  issuance  costs  incurred  on  debt 

associated with our corporate activities. It does not include interest expense incurred on debt associated with our lending activities. 

Warrant Liability Fair Value Adjustment . We issued warrants to purchase shares of our Series E redeemable convertible preferred stock 
in connection with certain consulting and commercial agreements in 2014. As the warrant holders had the right to demand that their redeemable 
convertible preferred stock be settled in cash after the passage of time, we recorded the warrants as liabilities on our consolidated balance sheet. 
The fair values of our redeemable convertible preferred stock warrant liabilities are re-measured at the end of each reporting period and any 
changes  in  fair  values  are  recognized  in  other  (expense)  income.  During  2014,  a  majority  of  these  warrants  were  exercised,  eliminating  the 
associated  warrant  liabilities.  At  the  completion  of  our  initial  public  offering  in  December  2014,  the  remaining  outstanding  warrants  were 
converted into warrants to purchase common stock, which resulted in the reclassification of the warrant liability to additional paid-in-capital, 
and no further changes in fair value will be recognized in other (expense) income. Future warrant liability fair value adjustment may include 
adjustments  associated  with  warrants  issued  to  a  strategic  partner  as  described  in  Note  9  of  Notes  to  Consolidated  Financial  Statements 
elsewhere in this report. 

Provision for Income Taxes 

Provision for income taxes consists of U.S. federal, state and foreign income taxes, if any. Through December 31, 2016, we have not 
been required to pay U.S. federal or state income taxes nor any foreign taxes because of our current and accumulated net operating losses. As 
of  December 31,  2016  ,  we  had  $69.7  million  of  federal  net  operating  loss  carryforwards  and  $68.9  million  of  state  net  operating  loss 
carryforwards available to reduce future taxable income, unless limited due to historical or future ownership changes. The federal net operating 
loss carryforwards will begin to expire at various dates beginning in 2029. 

58 
 
The Internal Revenue Code of 1986, as amended, or the Code, imposes substantial restrictions on the utilization of net operating losses 
and other tax attributes in the event of an “ownership change” of a corporation. Events which may cause limitation in the amount of the net 
operating  losses  and  other  tax  attributes  that  are  able  to  be  utilized  in  any  one  year  include,  but  are  not  limited  to,  a  cumulative  ownership 
change of more than 50% over a three-year period, which has occurred as a result of historical ownership changes. Accordingly, our ability to 
use pre-change net operating loss and certain other attributes are limited as prescribed under Sections 382 and 383 of the Code. Therefore, if we 
earn net taxable income in the future, our ability to reduce our federal income tax liability with our existing net operating losses is subject to 
limitation.  Future  offerings,  as  well  as  other  future  ownership  changes  that  may  be  outside  our  control  could  potentially  result  in  further 
limitations on our ability to utilize our net operating loss and tax attributes. Accordingly, achieving profitability may not result in a full release 
of the valuation allowance. 

As of December 31, 2016 , a full valuation allowance of $53.6 million was recorded against our net deferred tax assets. 

Results of Operations 

The following table sets forth our consolidated statements of operations data for each of the periods indicated. 

Revenue: 

Interest income 
Gain on sales of loans 
Other revenue 

Gross revenue 
Cost of revenue: 

Provision for loan losses 
Funding costs 
Total cost of revenue 
Net revenue 
Operating expense: 

Sales and marketing 
Technology and analytics 
Processing and servicing 
General and administrative 

Total operating expense 
Loss from operations 
Other expense: 

Interest expense 
Warrant liability fair value adjustment 

Total other expense 
Loss before provision for income taxes 
Provision for income taxes 
Net loss 

2016 

Year Ended December 31, 
2015 
(dollars in thousands) 

2014 

   $ 

264,844  
14,411  
12,062  
291,317  

149,963  
32,448  
182,411  
108,906  

67,011  
58,899  
19,719  
48,345  
193,974  
(85,068 )    

(414 )    
—  
(414 )    
(85,482 )    
—  
(85,482 )     $ 

   $ 

195,048  
53,354  
6,365  
254,767  

74,863  
20,244  
95,107  
159,660  

60,575  
42,653  
13,053  
45,304  
161,585  

(1,925 )    

(306 )    
—  
(306 )    
(2,231 )    
—  
(2,231 )     $ 

145,275  
8,823  
3,966  
158,064  

67,432  
17,200  
84,632  
73,432  

33,201  
17,399  
8,230  
21,680  
80,510  
(7,078 ) 

(398 ) 
(11,232 ) 
(11,630 ) 
(18,708 ) 
—  
(18,708 ) 

$ 

$ 

59 
 
  
   
   
   
   
   
   
 
  
  
  
  
  
  
     
     
  
  
  
  
  
  
  
     
     
  
  
  
  
  
  
  
  
  
     
     
  
  
  
  
  
  
  
  
  
  
  
     
     
  
  
  
  
 
 
The consolidated statements of operations data as a percentage of gross revenue for each of the periods indicated. 

Revenue: 

Interest income 
Gain on sales of loans 
Other revenue 

Gross revenue 
Cost of revenue: 

Provision for loan losses 
Funding costs 
Total cost of revenue 
Net revenue 
Operating expense: 

Sales and marketing 
Technology and analytics 
Processing and servicing 
General and administrative 

Total operating expense 
Loss from operations 
Other expense: 

Interest expense 
Warrant liability fair value adjustment 

Total other expense 
Loss before provision for income taxes 
Provision for income taxes 
Net loss 

2016 

Year Ended December 31, 
2015 

2014 

90.9 %    
5.0 
4.1 
100.0 

76.6 %    
20.9 
2.5 
100.0 

51.5 
11.1 
62.6 
37.4 

23.0 
20.2 
6.8 
16.6 
66.6 
(29.2) 

(0.1) 
— 
(0.1) 
(29.3) 
— 
(29.3)%   

29.4 
7.9 
37.3 
62.7 

23.8 
16.7 
5.1 
17.8 
63.4 
(0.8) 

(0.1) 
— 
(0.1) 
(0.9) 
— 
(0.9)%   

91.9 % 
5.6 
2.5 
100.0 

42.7 
10.9 
53.5 
46.5 

21.0 
11.0 
5.2 
13.7 
50.9 
(4.5) 

(0.3) 
(7.1) 
(7.4) 
(11.8) 
— 
(11.8)% 

60 
  
  
  
  
  
  
  
     
     
  
  
  
  
  
  
  
     
     
  
  
  
  
  
  
  
  
  
     
     
  
  
  
  
  
  
  
  
  
  
  
  
  
     
     
  
  
  
  
  
  
  
  
  
  
 
Comparison of Years Ended December 31, 2016 and 2015 

Year Ended December 31, 

2016 

Percentage of 
Gross 
Revenue 

Amount 

2015 

Percentage of 
Gross 
Revenue 

Amount 

(dollars in thousands) 

Period-to-Period 
Change 

Amount 

Percentage 

264,844  
14,411  
12,062  
291,317  

149,963  
32,448  
182,411  
108,906  

67,011  
58,899  
19,719  
48,345  
193,974  
(85,068 )    

(414 )    

—  
(414 )    

   $ 

90.9 % 
5.0 
4.1 
100.0 

51.5 
11.1 
62.6 
37.4 

23.0 
20.2 
6.8 
16.6 
66.6 
(29.2) 

(0.1) 

— 
(0.1) 

195,048  
53,354  
6,365  
254,767  

74,863  
20,244  
95,107  
159,660  

60,575  
42,653  
13,053  
45,304  
161,585  

(1,925 )    

(306 )    

—  
(306 )    

   $ 

76.6 % 
20.9 
2.5 
100.0 

29.4 
7.9 
37.3 
62.7 

23.8 
16.7 
5.1 
17.8 
63.4 
(0.8) 

(0.1) 

— 
(0.1) 

69,796  
(38,943 )    
5,697  
36,550  

75,100  
12,204  
87,304  
(50,754 )    

6,436  
16,246  
6,666  
3,041  
32,389  
(83,143 )    

(108 )    

—  
(108 )    

35.8 % 
(73.0) 
89.5 
14.3 

100.3 
60.3 
91.8 
(31.8) 

10.6 
38.1 
51.1 
6.7 
20.0 
(4,319.1) 

35.3 

— 
35.3 

(85,482 )    
—  
(85,482 )    

$ 

(29.3) 
— 
(29.3)% 

   $ 

(2,231 )    
—  
(2,231 )    

(0.9) 
— 
(0.9)% 

   $ 

(83,251 )    
—  
(83,251 )    

3,731.6 
— 
3,731.6 % 

Revenue: 

Interest income 
Gain on sales of loans 
Other revenue 

$ 

Gross revenue 
Cost of revenue: 

Provision for loan losses 
Funding costs 
Total cost of revenue 
Net revenue 
Operating expenses: 

Sales and marketing 
Technology and analytics 
Processing and servicing 
General and administrative 

Total operating expenses 
Loss from operations 
Other expense: 

Interest expense 
Warrant liability fair value 
adjustment 
Total other expense: 
Loss before provision for 
income taxes 
Provision for income taxes 
Net loss 

Revenue 

Year Ended December 31, 

2016 

Percentage of 
Gross 
Revenue 

Amount 

2015 

Percentage of 
Gross 
Revenue 

Amount 

(dollars in thousands) 

Period-to-Period 
Change 

Amount 

Percentage 

$ 

$ 

264,844     
14,411     
12,062     
291,317     

90.9% 
5.0 
4.1 
100.0% 

   $ 

   $ 

195,048     
53,354     
6,365     
254,767     

76.6% 
20.9 
2.5 
100.0% 

   $ 

   $ 

69,796  
(38,943 )    
5,697  
36,550  

35.8 % 
(73.0) 
89.5 
14.3 % 

Revenue: 

Interest income 
Gain on sales of loans 
Other revenue 

Gross revenue 

61 
  
  
  
     
     
  
  
     
     
     
  
  
  
  
  
  
  
  
  
  
  
  
     
     
     
     
     
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
     
     
     
     
     
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
     
     
     
     
     
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
     
     
     
     
     
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
   
   
 
 
 
   
   
 
 
 
   
   
 
 
  
     
     
  
  
     
     
     
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
Gross revenue increased by $36.6 million , or 14% , from $254.8 million in 2015 to $291.3 million in 2016 . This growth was in part 
attributable  to  a  $69.8  million  ,  or  35.8%  ,  increase  in  interest  income.  The  combined  effect  of  our  increase  in  originations  and  decreased 
utilization of OnDeck Marketplace resulted in a greater volume of loans being held on our balance sheet as evidenced by the 44.9% increase in 
Average Loans to $798.1 million from $550.6 million . The increase in interest income was partially offset by a decline in our EIY on loans 
outstanding to 33.3% from 35.4% over the same period. 

Gain on sales of loans decreased by $38.9 million , from $53.4 million in 2015 to $14.4 million in 2016 . This decrease was primarily 
attributable to a $239.1 million decrease in sales of loans through OnDeck Marketplace and a decrease in Marketplace Gain on Sale Rate from 
8.6% in 2015 to 3.8% in 2016 . 

Other revenue increased $5.7 million , or 90% , primarily attributable to an increase of $3.6 million in marketing fees from our issuing 
bank partner, an increase of $2.1 million in platform fees, an increase of $1.4 million in monthly fees earned from lines of credit as the total 
outstanding lines of credit increased period over period, and a $1.0 million increase from our syndication program. This increase was partially 
offset by a decrease of $2.5 million related to servicing fees which was driven by the decrease in OnDeck Marketplace loan sales 

Cost of Revenue 

Year Ended December 31, 

2016 

Percentage of 
Gross 
Revenue 

Amount 

2015 

Percentage of 
Gross 
Revenue 

Amount 
(dollars in thousands) 

Period-to-Period 
Change 

Amount 

Percentage 

$ 

$ 

149,963     
32,448     
182,411     

51.5% 
11.1 
62.6% 

   $ 

   $ 

74,863     
20,244     
95,107     

29.4 % 
7.9  
37.3 % 

   $ 

   $ 

75,100     
12,204     
87,304     

100.3% 
60.3 
91.8% 

Cost of revenue: 

Provision for loan losses 
Funding costs 
Total cost of revenue 

Provision for Loan Losses . Provision for loan losses increased by $75.1 million , or 100% , from $74.9 million in 2015 to $150.0 million 
in  2016  .  This  increase  was  primarily  attributable  to  the  increase  in  originations  of  term  loans  and  lines  of  credit  originated  and  held  for 
investment. In accordance with GAAP, we recognize revenue on loans over their term, but provide for probable credit losses on the loans at the 
time they are originated. We then periodically adjust our estimate of those probable credit losses based on actual performance and changes in 
loss estimates. As a result, we believe that analyzing provision for loan losses as a percentage of originations, rather than as a percentage of 
gross revenue, provides more useful insight into our operating performance. Our provision for loan losses as a percentage of originations held 
for investment, or the Provision Rate, increased from 5.8% in 2015 to 7.4% in 2016 . The increase in the Provision Rate was, in part, the result 
of an increase in loss reserves in 2016 related to our term loans with original maturities of 15 months or more (See Part II -Item 7 - Key Factors 
Affecting our Performance - Credit Performance .) In addition, the 2015 Provision Rate was at near-historical lows due to the year's better than 
average credit environment as well as sales of certain longer term loans to investors through OnDeck Marketplace . 

Funding Costs . Funding costs increased by $12.2 million , or 60.3% , from $20.2 million in 2015 to $32.4 million in 2016 . The increase 
in funding costs was primarily attributable to the increases in our aggregate outstanding borrowings. The Average Funding Debt Outstanding 
during 2016 was $548.5 million as compared to $366.0 million during 2015 while our Cost of Funds Rate increased to 5.9% from 5.5% . The 
Cost of Funds Rate increased as a result of the increase in LIBOR throughout 2016 which increased the rates associated with our variable rate 
debt instruments, the closing of our second securitization in the second quarter of 2016 which was at a rate approximately 1.3% higher than the 
previous  securitization,  and  the  higher  interest  rates  associated  with  our  newer  facilities  which  were  available  to  finance  our  previously 
ineligible loans. As a percentage of gross revenue, funding costs increased from 7.9% in 2015 to 11.1% in 2016 . The increase in funding costs 
as a percentage of gross revenue was the result of increased loan originations and a greater portion of those loan originations being financed 
and held on our balance sheet which increased the numerator of the calculation. In addition, the decrease in the gain on sale rate, the decrease in 
the volume of loans sold through OnDeck Marketplace , and the decrease in our EIY decreased the denominator of the calculation. 

62 
  
  
  
     
     
  
  
     
     
     
  
  
  
  
  
  
  
  
  
  
  
  
     
     
     
     
     
  
  
 
 
Operating Expense 

OnDeck incurred a $1.8 million charge in the fourth quarter of 2016 in connection with an approximately 11% reduction in total 
headcount as part of a cost rationalization program involving both layoffs and actual and scheduled attrition. The charge was allocated among 
the four operating expense categories below based on the department assignment of the impacted employees. Approximately $1.1 million of 
the charge was associated with Technology and Analytics and the balance was associated with the three other operating expense categories 
below. 

Sales and Marketing 

Year Ended December 31, 

2016 

Percentage of 
Gross 
Revenue 

Amount 

Sales and marketing 

$ 

67,011     

23.0% 

   $ 

Percentage of 
Gross 
Revenue 

Amount 
(dollars in thousands) 
60,575     

Amount 

Percentage 

23.8% 

   $ 

6,436     

10.6% 

2015 

Period-to-Period 
Change 

Sales and marketing expense increased by $6.4 million , or 11% , from $60.6 million in 2015 to $67.0 million in 2016 . The increase was 
primarily attributable to a $5.0 million increase in salaries and personnel-related cost as we expanded our sales and marketing departments to 
support higher origination volume. 

Technology and Analytics 

Year Ended December 31, 

2016 

Percentage of 
Gross 
Revenue 

Amount 

2015 

Percentage of 
Gross 
Revenue 

Amount 

Period-to-Period 

Change 

Amount 

Percentage 

Technology and analytics 

$ 

58,899     

20.2 % 

   $ 

(dollars in thousands) 
42,653     

16.7 % 

   $ 

16,246     

38.1% 

Technology  and  analytics  expense  increased  by  $16.2  million  ,  or  38%  ,  from  $42.7  million  in  2015  to  $58.9  million  in  2016  .  The 
increase was primarily attributable to an $8.9 million increase in salaries and personnel-related costs, as we increased the number of technology 
personnel  developing  our  platform,  as  well  as  analytics  personnel  to  further  improve  upon  algorithms  underlying  the  OnDeck  Score  .  We 
continued  to  invest  in  our  technology  infrastructure,  including  technology  security,  and  to  enhance  and  develop  our  platform  capabilities, 
resulting in an increase of $3.4 million  in expense. We incurred a  $2.5 million  increase in amortization of capitalized internal-use software 
costs related to our technology platform and a $1.5 million increase in technology related consulting expense. Additionally, we incurred a $1.1 
million  charge  in  the  fourth  quarter  of  2016  related  to  technology  and  analytics  headcount  reductions  as  part  of  our  cost  rationalization 
program. 

Processing and Servicing 

Year Ended December 31, 

2016 

Percentage of 
Gross 
Revenue 

Amount 

Processing and servicing 

$ 

19,719     

6.8% 

   $ 

Percentage of 
Gross 
Revenue 

Amount 
(dollars in thousands) 
13,053     

Amount 

Percentage 

5.1% 

   $ 

6,666     

51.1% 

2015 

Period-to-Period 

Change 

63 
  
  
  
     
     
  
  
     
     
     
  
  
  
  
  
  
  
  
  
  
  
  
  
   
   
 
 
 
   
   
 
 
 
   
   
 
 
  
     
     
  
  
     
  
  
  
  
     
  
  
  
  
  
  
  
  
   
   
   
 
 
 
   
   
 
 
 
   
   
 
 
  
     
     
  
  
     
  
  
  
  
     
  
  
  
  
  
  
  
 
Processing and servicing expense increased by $6.7 million , or 51% , from $13.1 million in 2015 to $19.7 million in 2016 . The increase 
was  primarily  attributable  to  a  $4.6  million  increase  in  salaries  and  personnel-related  costs,  as  we  increased  the  number  of  processing  and 
servicing personnel to support the increased volume of loan applications and approvals and increased loan servicing requirements. In addition, 
we incurred a $2.1 million increase in third-party processing costs, credit information and filing fees as a result of the increased volume of loan 
applications and originations. 

General and Administrative 

Year Ended December 31, 

2016 

Percentage of 
Gross 
Revenue 

Amount 

2015 

Percentage of 
Gross 
Revenue 

Amount 

Period-to-Period 

Change 

Amount 

Percentage 

General and administrative 

$ 

48,345     

16.6% 

   $ 

(dollars in thousands) 
45,304     

17.8% 

   $ 

3,041     

6.7 % 

General  and  administrative  expense  increased  by  $3.0  million  ,  or  7%  ,  from  $45.3  million  in  2015  to  $48.3  million  in  2016  .  The 
increase was primarily attributable to a $5.6 million increase in salaries and personnel-related costs as we increased the number of general and 
administrative  personnel in 2016 to support the growth of our business. We incurred a $1.5 million increase in consulting, legal, recruiting, 
accounting and other miscellaneous expenses in 2016 as we continue our transition from a private to a growing public company. The increases 
were offset by a decrease in the reserve on unfunded lines of credit of $3.2 million in 2016 related to potential future losses on the unfunded 
portion of our lines of credit. Our loss related to foreign currency transactions and holdings associated with the increase in the value of the 
Canadian dollar relative to the U.S. dollar decreased by $1.5 million in 2016 as compared to the prior year. 

64 
  
  
  
     
     
  
  
     
  
  
  
  
     
  
  
  
  
  
  
  
 
Comparison of Years Ended December 31, 2015 and 2014 

Year Ended December 31, 

2015 

Percentage of 
Gross 
Revenue 

Amount 

2014 

Percentage of 
Gross 
Revenue 

Amount 
(dollars in thousands) 

Period-to-Period 
Change 

Amount 

Percentage 

195,048  
53,354  
6,365  
254,767  

74,863  
20,244  
95,107  
159,660  

60,575  
42,653  
13,053  

45,304  
161,585  

(1,925 )    

(306 )    

—  
(306 )    

(2,231 )    
—  
(2,231 )    

   $ 

76.6 % 
20.9 
2.5 
100.0 

29.4 
7.9 
37.3 
62.7 

23.8 
16.7 
5.1 

17.8 
63.4 
(0.8) 

(0.1) 

— 
(0.1)% 

(0.9) 
— 
(0.9)% 

   $ 

145,275  
8,823  
3,966  
158,064  

67,432  
17,200  
84,632  
73,432  

33,201  
17,399  
8,230  

21,680  
80,510  
(7,078 )    

(398 )    

(11,232 )    
(11,630 )    

(18,708 )    
—  
(18,708 )    

   $ 

91.9  % 
5.6  
2.5  
100.0  

42.7  
10.9  
53.5  
46.5  

21.0  
11.0  
5.2  

13.7  
50.9  
(4.5 ) 

(0.3 ) 

(7.1 ) 
(7.4 )% 

(11.8 ) 
—  
(11.8 )% 

   $ 

49,773     
44,531     
2,399     
96,703     

7,431     
3,044     
10,475     
86,228     

27,374     
25,254     
4,823     

23,624     
81,075     
5,153     

34.3 % 
504.7 
60.5 
61.2 

11.0 
17.7 
12.4 
117.4 

82.4 
145.1 
58.6 

109.0 
100.7 
72.8 

92     

(23.1) 

11,232     
11,324     

16,477     
—     
16,477     

(100.0) 
(97.4)% 

(88.1) 

(88.1)% 

Revenue: 

Interest income 
Gain on sales of loans 
Other revenue 

$ 

Gross revenue 

Cost of revenue: 

Provision for loan losses 
Funding costs 
Total cost of revenue 
Net revenue 
Operating expense: 

Sales and marketing 
Technology and analytics 
Processing and servicing 
General and 
administrative 
Total operating expense 
Loss from operations 
Other expense: 

Interest expense 
Warrant liability fair 
value adjustment 

Total other expense 
Loss before provision for 
income taxes 
Provision for income taxes 
Net loss 

$ 

65 
  
  
  
     
     
  
  
     
     
     
  
  
  
  
  
  
  
  
  
  
  
  
     
     
     
     
     
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
     
     
     
     
     
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
     
     
     
     
     
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
     
     
     
     
     
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
Revenue 

Revenue: 

Interest income 
Gain on sales of loans 
Other revenue 

Gross revenue 

_________________________ 

Year Ended December 31, 

2015 

Percentage of 
Gross 
Revenue 

Amount 

2014 

Amount 

(dollars in thousands) 

Percentage of 
Gross 
Revenue 

Period-to-Period 
Change 

Amount 

Percentage 

$ 

$ 

195,048     
53,354     
6,365     
254,767     

76.6 % 
20.9  
2.5  
100.0 % 

   $ 

   $ 

145,275     
8,823     
3,966     
158,064     

91.9 % 
5.6  
2.5  
100.0 % 

   $ 

   $ 

49,773     
44,531     
2,399     
96,703     

34.3% 
504.7 
60.5 
61.2% 

Gross revenue increased by $96.7 million , or 61% , from $158.1 million in 2014 to $254.8 million in 2015 . This growth was primarily 
attributable to a $49.8 million , or 34% , increase in interest income, which was primarily driven by increases in the Average Loans in 2015 . 
During 2015 , our Average Loans increased 52.8% to $550.6 million from $360.4 million . The increase in originations was partially offset by a 
decline in our Effective Interest Yield on loans outstanding from 40.3% to 35.4% over the same period. 

Gain  on  sales  of  loans  increased  by  $44.5  million  ,  from  $8.8  million  in  2014  to  $53.4  million  in  2015  .  This  increase  was  primarily 
attributable to a $472.4 million increase in sales of term loans through OnDeck Marketplace in 2015 as well as an increase in Marketplace Gain 
on Sale Rate from 6.1% in 2014 to 8.6% in 2015 . 

Other revenue increased $2.4 million , or 60% , in 2015 as compared to 2014 , primarily attributable to a $2.6 million increase related to 
servicing  fees  which  was  driven  by  the  increase  in  OnDeck  Marketplace  loan  sales.  This  increase  was  partially  offset  by  a  $1.0  million 
reduction in marketing fees from our issuing bank partners. 

Cost of Revenue 

Year Ended December 31, 

2015 

Percentage of 
Gross 
Revenue 

Amount 

2014 

Percentage of 
Gross 
Revenue 

Amount 

(dollars in thousands) 

Period-to-Period 
Change 

Amount 

Percentage 

$ 

$ 

74,863     
20,244     
95,107     

29.4 % 
7.9  
37.3 % 

   $ 

   $ 

67,432     
17,200     
84,632     

42.7% 
10.9 
53.5% 

   $ 

   $ 

7,431     
3,044     
10,475     

11.0% 
17.7 
12.4% 

Cost of revenue: 

Provision for loan losses 
Funding costs 
Total cost of revenue 

Provision for Loan Losses . Provision for loan losses increased by $7.4 million , or 11% , from $67.4 million in 2014 to $74.9 million in 
2015  .  This  increase  was  primarily  attributable  to  the  increase  in  originations  of  term  loans  and  lines  of  credit  originated  and  held  for 
investment. In accordance with GAAP, we recognize revenue on loans over their term, but provide for probable credit losses on the loans at the 
time they are originated. We then periodically adjust our estimate of those probable credit losses based on actual performance and changes in 
loss estimates. As a result, we believe that analyzing provision for loan losses as a percentage of originations, rather than as a percentage of 
gross revenue, provides more useful insight into our operating performance.  Our provision for loan losses as a percentage of originations held 
for investment, or the Provision Rate decreased from 6.6% in 2014 to 5.8% in 2015 . The decrease was related to improvements in the portfolio 
performance, increase in loan rollovers and line of credit repayments and re-borrowings and a more predictive OnDeck Score,  partially offset 
by the origination of longer average term loans and the increase of originations of our line of credit product. 

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Funding Costs . Funding costs increased by $3.0 million , or 17.7% , from $17.2 million in 2014 to $20.2 million in 2015 . The increase 
in funding costs was primarily attributable to the increases in our aggregate outstanding borrowings and the impact of the growth of our partner 
synthetic participation program which was partially offset by our lower Cost of Funds Rate. The average balance of our funding debt facilities 
during 2015 was $366.0 million as compared to the average balance of $275.9 million during 2014 . In addition, we experienced a $0.5 million 
increase in unused commitment fees in 2015 as compared to 2014, primarily related to the increase in capacity associated with our ODART and 
ODAP facilities. As a percentage of gross revenue, funding costs decreased from 10.9% in 2014 to 7.9% in 2015 . The decrease in funding 
costs as a percentage of gross revenue was primarily the result of more favorable interest rates on our debt facilities associated with our lending 
activities and the increased utilization of OnDeck  Marketplace , as we incur a marginal amount of funding costs to finance many of the loans 
we sell through OnDeck  Marketplace . As a result, our funding costs have decreased as a percentage of gross revenue and our Cost of Funds 
Rate decreased from  6.2%  in  2014  to  5.5%  in  2015 . 

Operating Expense 
Sales and Marketing 

Year Ended December 31, 

2015 

Percentage of 
Gross 
Revenue 

2014 

Percentage of 
Gross 
Revenue 

Amount 

Amount 

Period-to-Period 
Change 

Amount 

Percentage 

Sales and marketing 

$ 

60,575     

23.8% 

   $ 

(dollars in thousands) 
33,201     

21.0% 

   $ 

27,374     

82.4% 

Sales and marketing expense increased by $27.4 million , or 82% , from $33.2 million in 2014 to $60.6 million in 2015 . The increase 
was in part attributable to a $16.6 million increase in direct marketing, general marketing and advertising costs as we expanded our marketing 
programs  to  drive  increased  customer  acquisition  and  brand  awareness.  In  addition,  we  incurred  a   $10.7  million   increase  in  salaries  and 
personnel-related costs and consultant expenses as we expanded our sales and marketing departments expanded to meet our growing needs. 

Technology and Analytics   

Year Ended December 31, 

2015 

Percentage of 
Gross 
Revenue 

Amount 

2014 

Percentage of 
Gross 
Revenue 

Amount 
(dollars in thousands) 

Period-to-Period 
Change 

Amount 

Percentage 

$ 

42,653     

16.7% 

   $ 

17,399     

11.0% 

   $ 

25,254     

145.1% 

Technology and analytics 

Technology  and  analytics  expense  increased  by  $25.3  million  ,  or  145%  ,  from  $17.4  million  in  2014  to  $42.7  million  in  2015  .  The 
increase was primarily attributable to a $16.6 million increase in salaries and personnel-related costs, as we increased the number of technology 
personnel  developing  our  platform,  as  well  as  analytics  personnel  to  further  improve  upon  algorithms  underlying  the  OnDeck   Score  .  We 
incurred a  $3.7 million  increase in information technology security expense, non-capitalizable technology supplies and software licenses, a  
$2.0  million   increase  in  amortization  of  capitalized  internal-use  software  costs  related  to  our  technology  platform  and  our  new  data  center 
facility, and a  $1.9 million  increase in technology-related consulting expense. 

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Processing and Servicing 

Year Ended December 31, 

2015 

Percentage of 
Gross 
Revenue 

Amount 

2014 

Percentage of 
Gross 
Revenue 

Amount 
(dollars in thousands) 

Period-to-Period 
Change 

Amount 

Percentage 

$ 

13,053     

5.1% 

   $ 

8,230     

5.2% 

   $ 

4,823     

58.6% 

Processing and servicing 

Processing and servicing expense increased by $4.8 million , or 58.6% , from $8.2 million in 2014 to $13.1 million in 2015 . The increase 
was  primarily  attributable  to  a  $4.0  million  increase  in  salaries  and  personnel-related  costs,  as  we  increased  the  number  of  processing  and 
servicing personnel to support the increased volume of loan applications and approvals and increased loan servicing requirements. In addition, 
we incurred a $0.7 million increase in third-party processing costs, credit information and filing fees as a result of the increased volume of loan 
applications and originations. 

General and Administrative 

Year Ended December 31, 

2015 

Percentage of 
Gross 
Revenue 

2014 

Percentage of 
Gross 
Revenue 

Amount 

Amount 

Period-to-Period 
Change 

Amount 

Percentage 

General and administrative 

$ 

45,304     

17.8 % 

   $ 

(dollars in thousands) 
21,680     

13.7 % 

   $ 

23,624     

109.0% 

General and administrative expense increased by $23.6 million , or 109% , from $21.7 million in 2014 to $45.3 million in 2015 . The 
increase was primarily attributable to a $10.7 million  increase in salaries and personnel-related costs as we increased the number of general 
and administrative personnel in  2015  to support the growth of our business and to meet the operating needs of a public company. We incurred 
a  $5.2 million  increase in consulting, legal, recruiting, accounting and other miscellaneous expenses in  2015  in support of our growth and to 
meet the operating needs of being a public company. We reserved an additional  $1.7 million  in  2015  related to potential future losses on the 
unfunded  portion  of  our  lines  of  credit,  due  to  the  growth  of  that  product.  Our  loss  related  to  foreign  currency  transactions  and  holdings 
associated with the decline in the value of the Canadian dollar relative to the U.S. dollar increased by  $1.3 million  in  2015  as compared to 
the prior year. In  2014 , general and administrative expenses was negatively impacted by a  $0.8 million  expense related to the termination of 
a lease. 

Liquidity and Capital Resources 

Sources of Liquidity 

During 2016 , we originated $2.4 billion of loans utilizing a diversified set of funding sources, including cash on hand, third-party lenders 

(through debt facilities and securitization), OnDeck Marketplace and the cash generated by our operating, investing and financing activities. 

Cash on Hand 

At December 31, 2016 , we had approximately $80 million of cash on hand to fund our future operations compared to approximately 
$160 million at December 31, 2015.  The decline was the result of our strategy to reduce OnDeck Marketplace sales and retain more loans on-
balance  sheet  during  the  period.   Consistent  with  this  decision,  we  invested  more  of  our  cash  to  fund  on-balance  sheet  loan  growth. 
Additionally we have used cash on hand to fund certain loans that do not meet the criteria to be financed through our debt facilities or exceed 
concentration limits under our debt facilities. 

During 2016, our investment in the residual value of our portfolio, which is in general the portion of our financed loans in excess of the 
outstanding debt of our debt facilities, increased by approximately $125.1 million . This investment was partially offset during the same period 
by a $33.0 million increase in cash generated by financing loans which were previously funded with our own cash and which had not been 
previously pledged under our debt facilities due to certain concentration and eligibility 

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limits, as described below. All else equal, as the growth rate of outstanding principal balances we retain on balance sheet slows, the rate of 
residual growth should also slow. 

As a result of these factors, we are currently utilizing more of our own cash to finance loan growth as we work with our existing and 
potential  creditors  to  expand  the  capacity  of  our  existing  debt  facilities,  to  establish  new  debt  facilities,  or  to  complete  additional 
securitizations. 

Current Debt Facilities 

The following table summarizes our current debt facilities available for funding our lending activities, referred to as funding debt, and 

our operating expenditures, referred to as corporate debt, as of December 31, 2016 . 

Description 

Maturity 
Date 

Weighted 
Average 
Interest Rate 

Borrowing 
Capacity 

Principal 
Outstanding 

Funding debt: 

OnDeck Asset Securitization Trust II LLC 
OnDeck Account Receivables Trust 2013-1 LLC 
Receivable Assets of OnDeck, LLC 
OnDeck Asset Funding I, LLC 
Prime OnDeck Receivable Trust II, LLC 
On Deck Asset Company, LLC 
Other Agreements 

Total funding debt 

Corporate debt: 

On Deck Capital, Inc. 

_________________________ 

May 2020 (1) 
September 2017    
May 2017 
August 2019 (2)    
December 2018    
May 2017 
Various (3) 

4.7% 
3.4% 
3.8% 
8.0% 
3.7% 
10.0% 
Various 

   $ 

   $ 

(in millions) 

250.0     
162.4     
100.0     
100.0   (2)   
200.0   (4)   
75.0     
30.9     
918.3     

$ 

$ 

250.0  
133.8  
100.0  
100.0  
52.4  
65.5  
30.9  
732.5  

October 2018 

5.0% 

   $ 

30.0     

$ 

28.0  

(1)  The period during which remaining cash flow can be used to purchase additional loans expires April 2018. 
(2)  On February 14, 2017, the lenders' revolving commitment was increased to $150 million and the period during which new borrowings 

may be made under this debt facility was extended to February 2019. 

(3)  Maturity dates range from January 2017 through December 2018. 
(4)  Lenders obligation consists of a commitment to make loans in amount of up to $125 million on a revolving basis. Lenders may also, in 

their sole discretion and on an uncommitted basis, make additional loans in amount of up to $75 million on a revolving basis. 

Our ability to fully utilize the available capacity of our debt facilities may also be impacted by provisions that limit concentration risk and 
eligibility. The debt facilities contain thresholds, known as concentration limitations, which restrict a debt facility’s collateral pool from being 
overly concentrated with loans that share pre-defined loan characteristics. In addition, debt facilities contain provision that limit the eligibility 
criteria of loans that may be financed, such as term length, loan amount and a borrower's home country. Loans that do not meet the criteria to 
be  financed  are  referred  to  as  ineligible  loans.  To  the  extent  such  concentration  limits  are  exceeded  or  loans  are  deemed  ineligible,  newly 
originated loans with the pre-defined loan characteristics subject to that concentration limit or eligibility criteria may not be financed despite 
available capacity under the debt facilities. 

OnDeck Marketplace 

OnDec k Marketplace is our proprietary whole loan sale platform that allows participating third-party institutional investors to directly 
purchase small business loans from us. OnDeck Marketplace participants enter into whole loan purchase agreements, so as to purchase a pre-
determined dollar amount of loans that satisfy certain eligibility criteria. Some participants agree to purchase such loans on what is known as a 
"forward flow basis" while other participants purchase larger pools of whole loans in isolated transactions. The loans are sold to the participant 
at a pre-determined purchase price above par. We recognize a gain or loss from OnDeck Marketplace loans when sold. The loan sales typically 
are conducted daily. We currently act as servicer in exchange for a servicing fee with respect to the loans purchased by the applicable OnDeck 
Marketplace participant. For the years ended 2016 and 2015 , 18.4% and 34.3% , respectively, of total originations were OnDeck Marketplace 
originations. The proportion of loans 

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we  sell  through  OnDeck  Marketplace  largely  depends on the  premiums  available  to  us.  To  the  extent  our  use of OnDeck  Marketplace  as  a 
funding source decreases in the future due to lower available premiums or otherwise, we may choose to generate liquidity through our other 
available funding sources. In 2017, we expect the percentage of total originations to be sold through OnDeck Marketplace to be lower than the 
percentage sold in 2016. 

Cash and Cash Equivalents, Loans (Net of Allowance for Loan Losses), and Cash Flows 
The following table summarizes our cash and cash equivalents, loans (net of ALLL) and cash flows: 

Cash and cash equivalents 
Restricted cash 
Loans held for investment, net 
Cash provided by (used in): 
Operating activities 
Investing activities 
Financing activities 

$ 
$ 
$ 

$ 
$ 
$ 

As of and for the Year Ended December 31, 
2015 
2016 
(in thousands) 
159,822  
38,463  
499,431  

79,554  
44,432  
890,283  

   $ 
   $ 
   $ 

   $ 
   $ 
   $ 

220,433  
29,448  
454,303  

2014 

134,251  
   $ 
(589,234 )     $ 
374,728  
   $ 

118,947  
   $ 
(168,415 )     $ 
(10,468 )     $ 

103,196  
(371,570 ) 
484,137  

Our cash and cash equivalents at December 31, 2016 were held primarily for working capital purposes. We may, from time to time, use 
excess  cash  and  cash  equivalents  to  fund  our  lending  activities.  We  do  not  enter  into  investments  for  trading  or  speculative  purposes.  Our 
policy is to invest any cash in excess of our immediate working capital requirements in investments designed to preserve the principal balance 
and  provide  liquidity.  Accordingly,  our  excess  cash  is  invested  primarily  in  demand  deposit  accounts  that  are  currently  providing  only  a 
minimal return. 

Our  restricted  cash  represents  funds  held  in  accounts  as  reserves  on  certain  debt  facilities  and  as  collateral  for  issuing  bank  partner 

transactions. We have no ability to draw on such funds as long as they remain restricted under the applicable arrangements. 

Cash Flows 

Operating Activities 

For the year ended December 31, 2016 , net cash provided by our operating activities $134.3 million , which were primarily the result of 
our cash received from our customers including interest payments $312.9 million , plus proceeds from sale of loans held for sale of $314.6 
million , less $297 million of loans held for sale originations in excess of loan repayments received, $161.3 million utilized to pay our operating 
expenses and $24.8 million we used to pay the interest on our debt (both funding and corporate). During that same period, accounts payable 
and accrued expenses and other liabilities increased by approximately $8.2 million . 

For the year ended December 31, 2015 , net cash provided by our operating activities  $118.9 million , which were primarily the result of 
our cash received from our customers including interest payments  $234.6 million , plus proceeds from sale of loans held for sale of  $489.4 
million  ,  less  $433.7  million   of  loans held  for  sale  originations  in  excess  of  loan  repayments  received,  $134.7  million   utilized  to  pay our 
operating expenses and  $15.4 million  we used to pay the interest on our debt (both funding and corporate). During that same period, accounts 
payable and accrued expenses and other liabilities increased by approximately  $16.2 million . 

For  the  year  ended  December 31,  2014  ,  net  cash  flows  provided  by  operating  activities  in   2014   were   $103.2  million  ,  which  were 
primarily  the  result  of  our  cash  received  from  our  customers  including  interest  payments  as  well  as  the  gain  on  sale  of  our  loans  totaling 
approximately  $185.3 million , less the amount of cash we utilized to pay our operating expenses of approximately  $67.8 million  and  $15.0 
million  we used to pay the interest on our debt (both funding and corporate). During that same period, accounts payable and accrued expenses 
and other liabilities increased by approximately $7.6 million . 

Investing Activities 

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Our investing activities have consisted primarily of funding our term loan and line of credit originations, including payment of associated 
direct costs and receipt of associated fees, offset by customer repayments of term loans and lines of credit, purchases of property, equipment 
and software, capitalized internal-use software development costs, proceeds from the sale of term loans which were not specifically identified 
at origination through our OnDeck  Marketplace  and changes in restricted cash. Purchases of property, equipment and software and capitalized 
internal-use software development costs may vary from period to period due to the timing of the expansion of our operations, the addition of 
employee headcount and the development cycles of our internal-use technology. 

From  time  to  time  in  the  past,  we  have  voluntarily  purchased  and  may  again  in  the  future  voluntarily  purchase  our  loans  that  were 
previously sold to third parties. The circumstances under which  we effect these transactions depends on a variety of factors. In determining 
whether to engage in a certain voluntary purchase transactions, we consider, among other things, our relationship with the potential seller, the 
potential purchase price, credit profile of the target loans, our overall liquidity position and possible alternative uses of cash. Although these 
purchases have not been material in the past, depending upon the circumstances, they could be material in the future, depending on the quantity 
and timing of these purchases. 

For the year ended December 31, 2016 , net cash used to fund our investing activities was $589.2 million , and consisted primarily $75.8 
million of proceeds from sales of loans held for investment, less $600.5  million of loan originations in excess of loan repayments received, 
$47.1 million of origination costs paid in excess of fees collected and $11.3 million for the purchase of property, equipment and software and 
capitalized internal-use software development costs. We also restricted more cash as collateral for financing arrangements, resulting in a $6.0 
million decrease in unrestricted cash during the year. 

For  the  year  ended  December 31,  2015  ,  net  cash  used  to  fund  our  investing  activities  was   $168.4  million  ,  and  consisted  primarily  
$177.0  million   of proceeds from  sales  of  loans  held for  investment,  less   $289.9  million  of  loan  originations  in  excess  of  loan repayments 
received,  $28.0 million  of origination costs paid in excess of fees collected and  $17.9 million  for the purchase of property, equipment and 
software and capitalized internal-use software development costs. The growth in our loan originations was consistent with the overall increase 
in  revenue  during  the  year.  We  also  restricted  more  cash  as  collateral  for  financing  arrangements,  resulting  in  a   $9.0  million   decrease  in 
unrestricted cash during the year. 

For the year ended December 31, 2014 , net cash used to fund our investing activities was  $371.6 million , and consisted primarily of  
$311.7 million  of loan originations in excess of loan repayments received,  $34.3 million  of origination costs paid in excess of fees collected 
and  $11.0 million  for the purchase of property, equipment and software and capitalized internal-use software development costs. The growth 
in  our  loan  originations  was  consistent  with  the  overall  increase  in  revenue  during  the  year.  We  also  restricted  more  cash  as  collateral  for 
financing arrangements, resulting in a  $14.6 million  decrease in unrestricted cash during the year. 

Financing Activities 

Our financing activities have consisted primarily of net borrowings from our securitization facility and our revolving debt facilities as 

well as the issuance of common stock and redeemable convertible preferred stock. 

For the year ended December 31, 2016 , net cash provided by financing activities was $374.7 million and consisted primarily of $379.1 
million in net repayments from our securitization and debt facilities, primarily associated with the increase in loan originations during the year 
and  $6.3  million  of  payments  of  debt  issuance  costs  offset  by  $2.6  million  of  cash  received  from  the  issuance  of  common  stock  under  the 
employee stock purchase plan. 

For the year ended December 31, 2015 , net cash used to fund our financing activities was  $10.5 million  and consisted primarily of  
$16.7 million  in net repayments from our securitization and debt facilities, primarily associated with the increase in loan originations during 
the year and  $1.8 million  of payments of IPO costs offset by  $7.9 million  of cash received from investment by noncontrolling interests. 

For the year ended December 31, 2014 , net cash provided by financing activities was  $484.1 million  and consisted primarily of  $213.8 
million   in proceeds  from  our  initial  public offering,  net of underwriting  discount  and  commissions before  expenses,  $196.6  million   in  net 
borrowings from our securitization and revolving debt facilities, primarily associated with the increase in loan originations during the year, and 
$77.0  million   in  net  proceeds  from  the  issuance  of  redeemable  convertible  preferred  stock.  These  amounts  were  partially  offset  by   $2.2 
million  of initial public offering costs and payments debt issuance costs of  $5.7 million . 

Operating and Capital Expenditure Requirements 

71 
 
 
 
 
 
We require substantial capital to fund our current operating and capital expenditure requirements. We expect these requirements to 

increase as we pursue our growth strategy. 

As  a  result  of  our  growth  strategy,  we  increased  our  annual  originations  significantly  over  each  of  the  past  three  years.  Our 
originations were $1.2 billion in 2014, $1.9 billion in 2015 and $2.4 billion in 2016, which equates to annual year over year growth rates of 
152%, 62% and 28% , respectively. 

Our  strategy  is  to  continue  to  grow  in  a  disciplined  manner  while  remaining  highly  focused  on  credit  quality  and  operating  leverage. 
While we expect our originations to continue to grow in absolute dollars for the full year 2017, we expect our year over year growth rates to 
continue  to  decline.  The  expected  growth  rate  decline  can  be  attributed  to  several  factors.  First,  as  OnDeck  continues  to  mature,  it  is  more 
difficult to maintain historical growth rates due to the increased size of the previous year’s originations. Because we will remain focused on 
credit quality, we are also prepared to forgo lending opportunities that do not meet our credit, underwriting and pricing standards. In addition, 
despite  the  continuing  competition  for  customer  response,  we  intend  to  allocate  resources  to  continue  to  optimize  marketing  and  customer 
acquisition costs based on targeted returns on investment rather than spending inefficiently in these areas to achieve incremental growth. 

Although  by  design  our  disciplined  growth  strategy  will  result  in  lower  originations  growth  as  a  percentage  of  the  prior  year’s 
originations  compared  to  a  more  aggressive  growth  strategy,  we  believe  it  will  increase  our  operating  leverage  and  improve  our  overall 
performance. 

We  estimate  that  at  December  31,  2016  ,  approximately  $290  million  of  our  own  cash  had  been  invested  in  our  loan  portfolio, 
approximately two-thirds of which was used to fund our portfolio's residual value and the remainder was used to fund ineligible loans. While 
investing in our portfolio's residual value is a requirement of our funding model and will remain a use of cash so long as we continue to grow 
loan balances, the use of cash to fund ineligible loans may be mitigated if and to the extent we obtain funding capacity that permits the funding 
of the ineligible loans, either through debt facilities or OnDeck Marketplace . We are currently in various stages of discussions with multiple 
potential funding sources and are confident we will be able to obtain additional funding capacity although there can be no assurance that we 
will be successful. 

Approximately $337.4 million of our funding debt capacity will expire during 2017. In order to maintain and grow our current rate of 
loan originations over the next twelve months, we will be required to secure additional funding. We plan to do this through one or more of the 
following  sources:  new  asset-backed  securitization  transactions,  new  debt  facilities,  extensions  and  increases  to  existing  debt  facilities,  and 
increases in our corporate line of credit. 

We  expect  to  use  cash  flow  generated  from  operations,  together  with  additional  cash  we  may  obtain  by  financing  currently  ineligible 
loans, to the extent that we are able to do so, to continue funding residual growth as our financed portfolio grows. In addition, we may also 
finance  our  expected  residual  growth  through  other  unused  liquidity  sources  such  as  our  corporate  line  of  credit  or  possible  additional 
subordinated notes in our debt facilities. 

Historically we have been successful in accessing the asset-backed loan market on terms acceptable to us and we anticipate that we will 
be  able  to  do  so  into  the  foreseeable  future.  However,  if  we  deem  the  cost  of  accessing  the  asset-backed  loan  market  to  be  in  excess  of  an 
appropriate rate, we may elect to use available cash, seek to increase the use of OnDeck Marketplace , or use other financing options available 
to us. Furthermore, we could decide to alter the types of loans we originate, such that more loans are eligible for credit facilities, or we could 
decide to slow down the rate of originations. 

In addition to pursuing funding through OnDeck Marketplace or additional debt funding sources as described above, although it is not 
currently anticipated, depending upon the circumstances we may seek additional equity financing. The sale of equity may result in dilution to 
our stockholders, and those securities may have rights senior to those of our common stock. If we raise additional funds through the issuance of 
additional debt, the agreements governing such debt could contain covenants that would restrict our operations and such debt would rank senior 
to shares of our common stock.   

We believe that our cash from operations, available capacity under our revolving lines of credit (and expected extensions or replacements 
of  those  lines),  liquidity  from  expected  sales  of  loans  through  OnDeck  Marketplace  and  existing  cash  balances,  together  with  additional 
financing  we  expect  to  be  able  to  obtain  on  market  terms,  are  sufficient  to  meet  both  our  existing  operating  and  capital  expenditure 
requirements and our currently planned growth for at least the next 12 months. 

It  is  possible  that  we  may  require  capital  in  excess  of  amounts  we  currently  anticipate.   Depending  on  market  conditions  and  other 

factors, we may not be able to obtain additional capital for our current operations or anticipated future growth on reasonable terms or at all. 

72 
 
 
 
 
 
 
 
 
 
 
  
 
Contractual Obligations 

Our  principal  commitments  consist  of  obligations  under  our  outstanding  debt  facilities  and  securitization  facility  and  non-cancelable 
leases  for  our  office  space  and  computer  equipment.  The  following  table  summarizes  these  contractual  obligations  at  December  31,  2016  . 
Future events could cause actual payments to differ from these estimates. 

Contractual Obligations: 
Long-term debt: 

Funding debt 
Corporate debt 
Interest payments(1) 

Operating leases 
Purchase obligations 
Total contractual obligations 

Total 

Less than 
1 Year 

Payment Due by Period 

1-3 Years 
(in thousands) 

3-5 Years 

More than 
5 Years 

$ 

$ 

732,522      $ 
28,000     
67,854     
85,067     
7,529     
920,972      $ 

306,238      $ 
—     
33,248     
7,710     
4,974     
352,170      $ 

426,284      $ 
28,000     
34,606     
25,754     
2,555     
517,199      $ 

—      $ 
—     
—     
26,224     
—     
26,224      $ 

—  
—  
—  
25,379  
—  
25,379  

_________________________ 
(1) 

Interest payments on our debt facilities with variable interest rates are calculated using the interest rate as of December 31, 2016 . 

The obligations of our subsidiaries for the funding debt described above and related interest payment obligations are structured to be non-

recourse to On Deck Capital, Inc. 

Off-Balance Sheet Arrangements 

As of December 31, 2016 , we did not have any off-balance sheet arrangements, as defined in Item 303(a)(4)(ii) of Regulation S-K, such 

as the use of unconsolidated subsidiaries, structured finance, special purpose entities or variable interest entities. 

Critical Accounting Policies and Significant Judgments and Estimates 

Our  management’s  discussion  and  analysis  of  our  financial  condition  and  results  of  operations  is  based  on  our  consolidated  financial 
statements,  which  have  been  prepared  in  accordance  with  GAAP.  The  preparation  of  these  consolidated  financial  statements  requires  us  to 
make estimates and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities at the 
date of the consolidated financial statements and the reported amounts of revenue and expenses during the reported period. In accordance with 
GAAP,  we  base  our  estimates  on  historical  experience  and  on  various  other  assumptions  that  we  believe  are  reasonable  under  the 
circumstances. Actual results may differ from these estimates under different assumptions or conditions. 

While our significant accounting policies are more fully described in Note 2 of Notes to Consolidated Financial Statements appearing 
elsewhere in this report, we believe the following accounting policies require the most significant judgment and estimates in the preparation of 
our consolidated financial statements. 

Allowance for Loan Losses 

The allowance for loan losses, or ALLL, is established through periodic charges to the provision for loan losses. Loan losses are charged 

against the ALLL when we believe that the future collection of principal is unlikely. Subsequent recoveries, if any, are credited to the ALLL. 

We evaluate the creditworthiness of our portfolio on a pooled basis, due to its composition of small, homogeneous loans with similar 
general credit risk characteristics and diversified among variables including industry and geography. We use a proprietary forecast loss rate at 
origination for new loans that have not had the opportunity to make payments when they are first originated. The allowance is subjective as it 
requires material estimates, including such factors as historical trends, known and inherent risks in the loan portfolio, adverse situations that 
may affect borrowers’ ability to repay and current economic conditions. 

73 
  
  
  
  
  
  
  
  
  
  
     
     
     
     
  
     
     
     
     
 
 
 
Other  qualitative  factors  considered  may  include  items  such  as  uncertainties  in  forecasting  and  modeling  techniques,  changes  in  portfolio 
composition, seasonality, business conditions and emerging trends. Recovery of the carrying value of loans is dependent to a great extent on 
conditions that may be beyond our control. Any combination of the aforementioned factors may adversely affect our loan portfolio resulting in 
increased  delinquencies  and  loan  losses  and  could  require  additional  provisions  for  credit  losses,  which  could  impact  future  periods.  In  our 
opinion, we have provided adequate allowances to absorb probable credit losses inherent in our loan portfolio based on available and relevant 
information affecting the loan portfolio at each balance sheet date. 

Nonaccrual Loans and Charged-Off Loans 

We consider a loan to be delinquent when the daily or weekly payments are one day past due. We do not recognize interest income on 
loans that are delinquent and non-paying. Loans are returned to accrual status if they are brought to non-delinquent status or have performed in 
accordance  with  the  contractual  terms  for  a  reasonable  period  of  time  and,  in  our  judgment,  will  continue  to  make  periodic  principal  and 
interest payments as scheduled. When we determine it is probable that we will be unable to collect additional principal amounts on the loan the 
remaining Unpaid Principal Balance is charged off. Generally, charge offs occur after the 90th day of delinquency. 

Accrual for Unfunded Loan Commitments 

In September 2013, we introduced a line of credit product. Customers may draw on their lines of credit up to defined maximum amounts. 
As of December 31, 2016 and 2015 , our off balance sheet credit exposure related to the undrawn line of credit balances was $164.5 million 
and  $89.1  million  ,  respectively.  Similar  to  our  ALLL,  we  are  required  to  accrue  for  potential  losses  related  to  these  unfunded  loan 
commitments at the time the line of credit is originated despite the fact that the customer has not yet drawn these funds. Significant judgment is 
required to estimate both the amount that may ultimately be drawn on the lines of credit as well as the amount which would ultimately require a 
reserve. If additional amounts drawn or the rate of default differ from our estimates, actual expenses could differ significantly from our original 
estimates. The accrual for unfunded loan commitments was $3.9 million and $4.2 million as of December 31, 2016 and 2015 , respectively, and 
is included in accrued expenses and other liabilities, with changes in the accrual included in general and administrative expense. 

Servicing Rights 

We record service assets or liabilities at fair value when we sell whole loans to third-parties and upon such sale, we have retained the 
rights to services those loans. The gain or loss on the recognition of a servicing asset or liability is initially recognized as a component of gain 
on sales of loans in our Consolidated Statements of Operations and Comprehensive Income, while the change in fair value of servicing asset or 
liability is included in other revenue in our Consolidated Statements of Operations and Comprehensive Income. Servicing assets and liabilities 
are presented as a component of other assets or accrued expenses and other liabilities, respectively. 

We utilize industry-standard modeling, such as discounted cash flow models, to arrive at an estimate of fair value and may utilize third-
party  service  providers  to  assist  in  the  valuation  process.  Significant  assumptions  used  in  valuing  our  servicing  rights  are  adequate 
compensation,  discount  rate,  renewal  rate  and  default  rate.  The  assumptions  utilized  to  arrive  at  fair  value  are  sensitive  to  changes.  Our 
selection of renewal rate and default rate are based on data derived from historical trends and are inherently judgmental. 

Internal-Use Software Development Costs 

We  capitalize  certain  costs  related  to  software  developed  for  internal-use,  primarily  associated  with  the  ongoing  development  and 
enhancement  of  our  technology  platform  and  other  internal  uses.  We  begin  to  capitalize  our  costs  to  develop  software  when  preliminary 
development efforts are successfully completed, management has authorized and committed project funding, and it is probable that the project 
will be completed and the software will be used to perform the function as intended. These costs are amortized on a straight-line basis over the 
estimated useful life of the related asset, generally three years. Costs incurred prior to meeting these criteria together with costs incurred for 
training  and  maintenance  are  expensed  as  incurred  and  recorded  in  technology  and  analytics  expense  on  our  consolidated  statements  of 
operations. 

Stock-Based Compensation 

We recognize stock-based compensation expense net of an estimated forfeiture rate and therefore only recognize compensation expense 
for those options expected to vest over the service period of the award. Calculating stock-based compensation expense requires the input of 
subjective assumptions, including the expected term of the options, stock price volatility, and the pre-vesting forfeiture rate. We estimate the 
expected life of options granted based on historical exercise patterns, which we utilize 

74 
 
 
as the means of estimating future behavior. Because our stock only became publicly traded in December 2014, we do not have enough data 
upon which to estimate volatility based on historical performance. We estimate the volatility of our common stock on the date of grant using 
historical data of public companies we judge to be reasonably comparable, e.g., companies in similar industries that recently completed initial 
public  offerings  of  comparable  size. In  the  near  future,  upon  achieving  a  reasonable  base  of  historical  performance  data,  we  will  utilize 
historical and/or implied volatility as part of our assumptions. 

The  assumptions  used  in  calculating  the  fair  value  of  stock-based  awards  represent  our  best  estimates,  but  these  estimates  involve 
inherent uncertainties and the application of management judgment. As a result, if factors change and we use different assumptions, our stock-
based compensation expense could be materially different in the future. In addition, we are required to estimate the expected pre-vesting award 
forfeiture rate, and recognize expense only for those options expected to vest. We estimate this forfeiture rate based on historical experience of 
our  stock-based  awards  that  are  granted  and  canceled  before  vesting.  If  our  actual  forfeiture  rate  is  materially  different  from  our  original 
estimates, the stock-based compensation expense could be significantly different from what we have recorded in the current period. Changes in 
the estimated forfeiture rate can have a significant effect on reported stock-based compensation expense, as the effect of adjusting the forfeiture 
rate for all current and previously recognized expense for unvested awards is recognized in the period the forfeiture estimate is changed. If the 
actual forfeiture rate is higher than the estimated forfeiture rate, then an adjustment will be made to increase the estimated forfeiture rate, which 
will  result  in  a  decrease  to  the  expense  recognized  in  our  consolidated  financial  statements.  If  the  actual  forfeiture  rate  is  lower  than  the 
estimated forfeiture rate, then an adjustment will be made to lower the estimated forfeiture rate, which will result in an increase to the expense 
recognized in our consolidated financial statements. 

Income Taxes 

We recognize deferred tax assets and liabilities for the future tax consequences attributable to differences between the financial statement 
carrying amounts of existing assets and liabilities and their respective tax bases, as well as for operating loss and tax credit carryforwards. We 
measure  deferred  tax  assets  and  liabilities  using  enacted  tax  rates  expected  to  apply  to  taxable  income  in  the  years  in  which  we  expect  to 
recover or settle those temporary differences. We recognize the effect of a change in tax rates on deferred tax assets and liabilities in the results 
of operations in the period that includes the enactment date. We reduce the measurement of a deferred tax asset, if necessary, by a valuation 
allowance if it is more likely than not that we will not realize some or all of the deferred tax asset. 

Uncertain  tax  positions  are  recognized  only  when  we  believe  it  is  more  likely  than  not  that  the  tax  position  will  be  upheld  upon 
examination by the taxing authorities based on the merits of the position. We recognize interest and penalties, if any, related to unrecognized 
income tax uncertainties in income tax expense. We did not have any accrued interest or penalties associated with uncertain tax positions in any 
of the reporting periods included in this report. 

Recently Issued Accounting Pronouncements and JOBS Act Election 

Recent Accounting Pronouncements Not Yet Adopted 

In May 2014, the FASB issued ASU 2014-09, Revenue Recognition , which creates ASC 606, Revenue from Contracts with Customers , 
and supersedes ASC 605, Revenue Recognition . ASU 2014-09 requires revenue to be recognized in an amount that reflects the consideration to 
which the entity expects to be entitled in exchange for goods or services as described in ASU 2014-09. In July 2015, the FASB voted to defer 
the effective date of the new revenue standard by one year. The new guidance will be effective for annual reporting periods beginning after 
December 15, 2017, including interim periods within that reporting period. Early adoption is permitted, but not before the original effective 
date of December 15, 2016. We completed our initial assessment of the impact of the new revenue standard noting that revenue generated in 
accordance  with  ASC  310,  Receivables  ,  and  ASC  860,  Transfers  and  Servicing  ,  is  explicitly  excluded  from  the  scope  of  ASC  606. 
Accordingly, we have concluded that our interest income, gains on loan sales and loan servicing income will not be effected by the adoption of 
ASC 606. Marketing fees from our issuing bank partner will be within the scope of ASC 606, however, we believe that ASC 606 will have 
little, if any, impact on the timing and amount of revenue recognition as compared to the current guidance. We will adopt the requirements of 
the new standard effective January 1, 2018 and intend to apply the modified retrospective method of adoption with the cumulative effect of 
adoption, if material, recognized at the date of initial application. 

In February 2016, the FASB issued ASU 2016-02, Leases , which creates ASC 842, Leases , and supersedes ASC 840, Leases . ASU 
2016-02  requires  lessees  to  recognize  a  right-of-use  asset  and  lease  liability  for  all  leases  with  terms  of  more  than 12  months.  Recognition, 
measurement and presentation of expenses will depend on classification as a finance or operating lease. The new guidance will be effective for 
annual reporting periods beginning after December 15, 2018, including interim periods within that 

75 
 
 
 
 
reporting period and is applied retrospectively. Early adoption is permitted. We are currently in the process of assessing the impact the adoption 
of this guidance will have on our consolidated financial statements. 

JOBS Act 

Under the JOBS Act, we meet the definition of an “emerging growth company.” We have irrevocably elected to opt out of the extended 

transition period for complying with new or revised accounting standards pursuant to Section 107(b) of the JOBS Act. 

Item 7A. 

Quantitative and Qualitative Disclosures About Market Risk 

Market  risk  is  the  risk  of  loss  to  future  earnings,  values  or  future  cash  flows  that  may  result  from  changes  in  the  price  of  a  financial 
instrument. The value of a financial instrument may change as a result of changes in interest rates, exchange rates, commodity prices, equity 
prices and other market changes. We are exposed to market risk related to changes in interest rates and foreign currency exchange rates. 

Interest Rate Sensitivity 

Our cash and cash equivalents as of December 31, 2016 consisted of cash maintained in several FDIC insured operating accounts, which 
may exceed FDIC insured amounts. Our primary exposure to market risk for our cash and cash equivalents is interest income sensitivity, which 
is affected by changes in the general level of U.S. interest rates. Given the currently low U.S. interest rates, we generate only a de minimis 
amount of interest income from these deposits. 

We are subject to interest rate risk in connection with borrowings under our debt agreements which are subject to variable interest rates. 
As of December 31, 2016 , we had $479.6 million of outstanding borrowings under debt agreements with variable interest rates. An increase of 
one percentage point in interest rates would result in an approximately $4.8 million increase in our annual interest expense on our outstanding 
borrowings at December 31, 2016 . Any debt we incur in the future may also bear interest at variable rates. Any increase in interest rates in the 
future will likely affect our borrowing costs under all of our sources of capital for our lending activities. 

Foreign Currency Exchange Risk 

Substantially all of our revenue and operating expenses are denominated in U.S. dollars. As a result of our growing Canadian operations 
and  our  expansion  to  Australia,  as  of  December  31,  2016  ,  we  are  subject  to  greater  foreign  currency  exchange  rate  risk  as  compared  to 
December 31, 2015. Foreign currency exchange rate risk is the possibility that our financial position or results of operations could be positively 
or negatively impacted by fluctuations in exchange rates. We have recently begun limited use of derivative instruments to hedge this risk and 
we are currently exploring the feasibility of an expanded hedging program which may include natural hedges as well as derivative instruments 
such as forwards, options and/or swaps. To date, such hedging has not been material. We intend to enter into these transactions only to hedge 
underlying risk reasonably related to our business and not for speculative purposes. 

76 
 
  
 
 
Item 8. 

Consolidated Financial Statements and Supplementary Data 

Index to Consolidated Financial Statements: 

Report of Independent Registered Public Accounting Firm 
Consolidated Balance Sheets 
Consolidated Statements of Operations and Comprehensive Income 
Consolidated Statements of Changes in Equity 
Consolidated Statements of Cash Flows 
Notes to Consolidated Financial Statements 

Financial Statement Schedules: 

II – Valuation and Qualifying Accounts 

Page 

78
79
80
81
82
84

105

77 
   
 
  
   
 
  
  
  
Report of Independent Registered Public Accounting Firm 

To the Board of Directors and Stockholders of 
On Deck Capital, Inc. and subsidiaries 

We  have  audited  the  accompanying  consolidated  balance  sheets  of  On  Deck  Capital,  Inc.  and  subsidiaries  (the  “Company”)  as  of 
December 31, 2016 and 2015 , and the related consolidated statements of operations and comprehensive income, changes in equity, and cash 
flows for each of the three years in the period ended December 31, 2016 . These financial statements are the responsibility of the Company’s 
management. Our responsibility is to express an opinion on these financial statements based on our audits. 

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those 
standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material 
misstatement.  We  were  not  engaged  to  perform  an  audit  of  the  Company’s  internal  control  over  financial  reporting.  Our  audits  included 
consideration of internal control over financial reporting as a basis for designing audit procedures that are appropriate in the circumstances, but 
not for the purpose of expressing an opinion on the effectiveness of the Company’s internal control over financial reporting. Accordingly, we 
express no such opinion. An audit also includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial 
statements,  assessing  the  accounting  principles  used  and  significant  estimates  made  by  management,  and  evaluating  the  overall  financial 
statement presentation. We believe that our audits provide a reasonable basis for our opinion. 

In our opinion, the financial statements referred to above present fairly, in all material respects, the consolidated financial position of On 
Deck Capital, Inc. and subsidiaries at December 31, 2016 and 2015 , and the consolidated results of their operations and their cash flows for 
each of the three years in the period ended December 31, 2016 , in conformity with U.S. generally accepted accounting principles. 

/s/ Ernst & Young LLP 

New York, NY 
March 2, 2017 

78 
 
ON DECK CAPITAL, INC. AND SUBSIDIARIES 

Consolidated Balance Sheets 
(in thousands, except share and per share data) 

December 31, 
2016 

December 31, 
2015 

Assets 

Cash and cash equivalents 
Restricted cash 
Loans held for investment 
Less: Allowance for loan losses 

Loans held for investment, net 

Loans held for sale 
Property, equipment and software, net 
Other assets 

Total assets 

Liabilities and equity 
Liabilities: 

Accounts payable 
Interest payable 
Funding debt 
Corporate debt 
Accrued expenses and other liabilities 

Total liabilities 
Commitments and contingencies (Note 13) 
Stockholders’ equity (deficit): 

Common stock—$0.005 par value, 1,000,000,000 shares authorized and 74,801,825 and 73,107,848 
shares issued and 71,605,708 and 70,060,208 outstanding at December 31, 2016 and 2015, 
respectively. 
Treasury stock—at cost 
Additional paid-in capital 
Accumulated deficit 
Accumulated other comprehensive loss 
Total On Deck Capital, Inc. stockholders' equity 

Noncontrolling interest 

Total equity 

Total liabilities and equity 

The accompanying notes are an integral part of these consolidated financial statements. 

$ 

$ 

$ 

$ 

   $ 

79,554  
44,432  
1,000,445  
(110,162 )    
890,283  
373  
29,405  
20,044  
1,064,091  

   $ 

   $ 

5,271  
2,122  
726,639  
27,966  
38,496  
800,494  

374  
(6,697 )    
477,526  
(211,299 )    
(379 )    

259,525  
4,072  
263,597  
1,064,091  

   $ 

159,822  
38,463  
552,742  
(53,311 ) 
499,431  
706  
26,187  
20,416  
745,025  

2,701  
757  
375,890  
2,695  
33,560  
415,603  

366  
(5,843 ) 
457,003  
(128,341 ) 
(372 ) 
322,813  
6,609  
329,422  
745,025  

79 
  
  
  
  
  
  
  
     
  
  
  
  
  
  
  
     
  
     
  
  
  
  
  
 
    
  
     
  
  
  
  
  
 
 
ON DECK CAPITAL, INC. AND SUBSIDIARIES 

Consolidated Statements of Operations and Comprehensive Income 
(in thousands, except share and per share data) 

Revenue: 

Interest income 
Gain on sales of loans 
Other revenue 

Gross revenue 
Cost of revenue: 

Provision for loan losses 
Funding costs 

Total cost of revenue 
Net revenue 
Operating expense: 

Sales and marketing 
Technology and analytics 
Processing and servicing 
General and administrative 

Total operating expense 
Loss from operations 
Other expense: 

Interest expense 
Warrant liability fair value adjustment 

Total other expense 
Loss before provision for income taxes 
Provision for income taxes 
Net loss 
Accretion of dividends on redeemable convertible preferred stock 
Net loss attributable to noncontrolling interest 
Net loss attributable to On Deck Capital, Inc. common stockholders 

Net loss per share attributable to On Deck Capital, Inc. common shareholders: 

Basic and diluted 

Weighted-average common shares outstanding: 

Basic and diluted 

Comprehensive loss: 
Net loss 
Other comprehensive loss: 
Foreign currency translation adjustment 

Comprehensive loss 

Comprehensive loss attributable to noncontrolling interests 
Net loss attributable to noncontrolling interest 

Comprehensive loss attributable to On Deck Capital, Inc. common stockholders 

2016 

Year Ended December 31, 
2015 

2014 

   $ 

264,844  
14,411  
12,062  
291,317  

149,963  
32,448  
182,411  
108,906  

67,011  
58,899  
19,719  
48,345  
193,974  
(85,068 )    

(414 )    
—  
(414 )    
(85,482 )    
—  
(85,482 )    
—  
2,524  
(82,958 ) 

$ 

   $ 

195,048  
53,354  
6,365  
254,767  

74,863  
20,244  
95,107  
159,660  

60,575  
42,653  
13,053  
45,304  
161,585  
(1,925 ) 

(306 )    
—  
(306 ) 
(2,231 )    
—  
(2,231 ) 
—  
958  
(1,273 ) 

$ 

145,275  
8,823  
3,966  
158,064  

67,432  
17,200  
84,632  
73,432  

33,201  
17,399  
8,230  
21,680  
80,510  
(7,078 ) 

(398 ) 
(11,232 ) 
(11,630 ) 
(18,708 ) 
—  
(18,708 ) 
(12,884 ) 
—  
(31,592 ) 

(1.17 )     $ 

(0.02 )     $ 

(0.60 ) 

70,934,937  

69,545,238  

52,556,998  

(85,482 )     $ 

(2,231 )     $ 

(18,708 ) 

$ 

$ 

$ 

$ 

(20 )    
(85,502 )    
13  
2,524  

(678 )    
(2,909 )    
306  
958  

$ 

(82,965 )     $ 

(1,645 )     $ 

—  
(18,708 ) 
—  
—  
(18,708 ) 

The accompanying notes are an integral part of these consolidated financial statements. 

80 
   
 
 
   
 
 
   
 
 
 
  
  
  
  
  
     
     
  
  
  
  
  
  
     
     
  
  
  
  
  
  
  
     
     
  
  
  
  
  
  
  
  
  
  
     
     
  
  
  
  
  
  
  
  
  
     
     
  
     
     
  
  
  
     
     
  
     
     
  
  
  
  
  
 
ON DECK CAPITAL, INC. AND SUBSIDIARIES 

Consolidated Statements of Changes in Equity 
(in thousands, except share data) 

On Deck Capital, Inc.'s stockholders' equity

Additional
Paid-in
Capital

Accumulated
Deficit

Treasury
Stock

Accumulated 
Other 
Comprehensive 
Income (Loss)

Total 
Stockholders' 
Equity

Noncontrolling 
interest

Total
Equity 
(Deficit)

$

1,614

$

(95,476 )

$  (5,656 )

$

—

$

(99,480 )

$

—

$  (99,480 )

Balance—January 1, 2014

Common Stock

Shares

4,467,614

Amount
$ 

38

Issuance of common 
stock in connection with 
IPO, net of underwriting 
discounts
Stock-based 
compensation
Conversion of preferred 
stock warrants to 
common stock warrants 
upon IPO
Conversion of preferred 
stock to common stock
Vesting of restricted 
stock units
Issuance of common 
stock warrant
Exercise of stock 
options and warrants
Accretion of dividends 
on redeemable 
convertible preferred 
stock
Net loss

11,500,000

—

—

47,457,356

11,667

—

5,596,181

—

—

57

—

—

237

—

—

28

—

—

209,933

3,095

4,912

221,267

6

64

2,078

—

—

—

—

—

—

—

—

—

(12,884 )
(18,708 )

—

—

—

—

—

—

—

—

—

Balance—December 31, 
2014

69,032,818

$  360

$  442,969

$

(127,068 )

$  (5,656 )

$

Stock-based 
compensation
Investments by 
noncontrolling interests
Vesting of restricted 
stock units
Exercise of stock 
options
Employee stock 
purchase plan
Repurchases of common 
stock
Other comprehensive 
income
Other

Net loss (loss)

—

—

88,124

747,224

202,732

(10,690)

—

—

—

—

—

1

4

1

—

—

—

—

10,750

—

40

210

3,243

—

—
(209 )
—

—

—

—

—

—

—

—

—
(1,273 )

—

—

—

—

—

(187 )

—

—

—

Balance—December 31, 
2015

70,060,208

$  366

$  457,003

$

(128,341 )

$  (5,843 )

$

Stock-based 
compensation
Issuance of common 
stock through vesting of 
restricted stock units 
and option exercises
Employee stock 
purchase plan
Repurchases of common 
stock
Other comprehensive 
Income
Net income (loss)

—

1,237,969

456,008

(148,477)

—

—

—

6

2

—

—

—

17,385

197

2,941

—

—

—

—

—

—

—

—
(82,958 )

—

—

—

(854 )

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

(372 )
—

—

(372 )

—

—

—

—

(7 )
—

209,990

3,095

4,912

221,504

6

64

2,106

(12,884 )
(18,708 )

$

310,605

$

10,750

—

41

214

3,244

(187 )
(372 )
(209 )
(1,273 )

—

—

—

—

—

—

—

—

—

—

—

7,873

—

—

—

—

(306 )
—
(958 )

$

322,813

$

6,609

17,385

203

2,943

(854 )

(7 )
(82,958 )

—

—

—

—

(13 )
(2,524 )

209,990

3,095

4,912

221,504

6

64

2,106

(12,884 )
(18,708 )

$  310,605

10,750

7,873

41

214

3,244

(187 )
(678 )
(209 )
(2,231 )

$  329,422

17,385

203

2,943

(854 )

(20 )
(85,482 )

Balance—December 31, 
2016

71,605,708

$  374

$  477,526

$ 

(211,299 )

$  (6,697 )

$

(379 )

$

259,525

$

4,072

$  263,597

The accompanying notes are an integral part of these consolidated financial statements. 

81ON DECK CAPITAL, INC. AND SUBSIDIARIES 

Consolidated Statements of Cash Flows 
(in thousands) 

Cash flows from operating activities 
Net income (loss) 
Adjustments to reconcile net loss to net cash provided by operating 
activities: 

Provision for loan losses 
Depreciation and amortization 
Amortization of debt issuance costs 
Stock-based compensation 
Loss on disposal 
Preferred stock warrant issuance and warrant liability fair value 
adjustment 
Amortization of net deferred origination costs 
Changes in servicing rights, at fair value 
Gain on sales of loans 
Unfunded loan commitment reserve 
Common stock warrant issuance 
Gain on extinguishment of debt 
Changes in operating assets and liabilities: 

Other assets 
Accounts payable 
Interest payable 
Accrued expenses and other liabilities 

Originations of loans held for sale 
Capitalized net deferred origination costs of loans held for sale 
Proceeds from sale of loans held for sale 
Principal repayments of loans held for sale 
Net cash provided by operating activities 
Cash flows from investing activities 
Change in restricted cash 
Purchases of property, equipment and software 
Capitalized internal-use software 
Originations of term loans and lines of credit, excluding rollovers into new 
originations 
Proceeds from sale of loans held for investment 
Payments of net deferred origination costs 
Principal repayments of term loans and lines of credit 
Other 
Purchase of loans 
Net cash used in investing activities 
Cash flows from financing activities 
Investments by noncontrolling interests 
Purchase of treasury shares 
Proceeds from exercise of stock options and warrants 

Year Ended December 31, 

2016 

2015 

2014 

$ 

(85,482 )     $ 

(2,231 )     $ 

(18,708 ) 

149,963  
9,462  
4,538  
15,915  
—  

—  
36,040  
4,997  
(14,411 )    
(307 )    
—  
(1,372 )    

(1,942 )    
2,570  
1,365  
5,580  
(304,258 )    
(10,269 )    
314,627  
7,235  
134,251  

(5,969 )    
(6,640 )    
(4,645 )    

(1,826,085 )    
75,787  
(47,082 )    

1,232,272  

(201 )    
(6,671 )    

(589,234 ) 

—  
(855 )    
197  

74,863  
6,508  
2,837  
11,582  
—  

—  
32,939  
1,270  
(53,354 )    
2,922  
—  
(421 )    

(12,269 )    
236  
(62 )    

16,034  
(445,968 )    
(17,601 )    
489,364  
12,298  
118,947  

(9,015 )    
(13,692 )    
(4,197 )    

(1,162,537 )    
177,014  
(28,353 )    
872,551  

(186 )    
—  
(168,415 ) 

7,873  
—  
251  

67,432  
4,071  
2,676  
2,842  
516  

11,232  
27,267  
—  
(8,823 ) 
1,253  
64  
—  

(2,681 ) 
1,599  
(301 ) 
6,034  
(140,578 ) 
(6,116 ) 
154,070  
1,347  
103,196  

(14,606 ) 
(7,576 ) 
(3,467 ) 

(858,297 ) 
—  
(34,253 ) 
546,629  
—  
—  
(371,570 ) 

—  
—  
4,625  

82 
   
 
 
   
 
 
   
   
 
  
  
  
  
  
     
     
 
    
    
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
    
    
  
  
  
  
  
  
  
  
  
  
     
     
  
  
  
  
  
  
     
     
  
  
  
  
  
 
Proceeds from public offering, net of underwriting discount 
Payments of initial public offering costs 
Redemption of common stock and warrants 
Issuance of common stock under employee stock purchase plan 
Proceeds from the issuance of redeemable convertible preferred stock 
Proceeds from the issuance of funding debt 
Proceeds from the issuance of corporate debt 
Payments of debt issuance costs 
Repayments of funding debt principal 
Repayments of corporate debt principal 
Net cash provided by (used in) financing activities 
Effect of exchange rate changes on cash and cash equivalents 
Net increase (decrease) in cash and cash equivalents 
Cash and cash equivalents at beginning of year 
Cash and cash equivalents at end of year 

Supplemental disclosure of other cash flow information 

Cash paid for interest 

Supplemental disclosures of non-cash investing and financing activities 
Loans transferred from loans held for sale to loans held for investment 

Conversion of redeemable convertible preferred stock to common stock 

Unpaid offering expenses charged to equity 

Stock-based compensation included in capitalized internal-use software 

Unpaid principal balance of term loans rolled into new originations 

Accretion of dividends on redeemable convertible preferred stock 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

2016 

Year Ended December 31, 
2015 

—  
—  
—  
2,606  
—  
752,443  
25,300  
(6,281 )    
(398,682 )    

—  
374,728  

(13 )    
(80,268 )    
159,822  
79,554  

$ 

—  
(1,845 )    
(187 )    
1,825  
—  
212,562  
2,700  
(1,690 )    
(219,957 )    
(12,000 )    
(10,468 ) 

(675 )    
(60,611 )    
220,433  
159,822  

$ 

2014 
213,843  
(2,239 ) 
—  
—  
77,000  
472,242  
9,000  
(5,723 ) 
(272,611 ) 
(12,000 ) 
484,137  
—  
215,763  
4,670  
220,433  

24,778  

   $ 

15,394  

   $ 

14,968  

884  

   $ 

1,348  

   $ 

—  

   $ 

—  

   $ 

1,470  

   $ 

—  

   $ 

—  

   $ 

877  

   $ 

—  

221,504  

1,670  

253  

273,453  

   $ 

265,933  

   $ 

158,876  

—  

   $ 

—  

   $ 

12,884  

The accompanying notes are an integral part of these consolidated financial statements. 

83 
   
   
   
   
   
   
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
     
     
  
     
     
 
 
ON DECK CAPITAL, INC. AND SUBSIDIARIES 

Notes to Consolidated Financial Statements 

1. Organization 

On  Deck  Capital,  Inc.’s  principal  activity  is  providing  financing  to  small  businesses  located  throughout  the  United  States  as  well  as 
Canada  and  Australia,  through  term  loans  and  lines  of  credit. We use  technology  and  analytics  to  aggregate  data about  a business  and  then 
quickly and efficiently analyze the creditworthiness of the business using our proprietary credit-scoring model. We originate most of the loans 
in our portfolio and also purchase loans from issuing bank partner. We subsequently transfer most of our loan volume into one of our wholly-
owned subsidiaries or sell them through OnDeck Marketplace ® . 

2. Summary of Significant Accounting Policies 

Basis of Presentation and Principles of Consolidation 

We  prepare  our  consolidated  financial  statements  and  footnotes  in  accordance  with  accounting  principles  generally  accepted  in  the 
United States of America, or GAAP as contained in the Financial Accounting Standards Board, or FASB, Accounting Standards Codification, 
or ASC. All  intercompany  transactions  and accounts have been  eliminated  in  consolidation.  Certain reclassifications have  been  made  to  the 
prior year amounts to conform to the current year presentation. When used in these notes to consolidated financial statements, the terms "we," 
"us," "our" or similar terms refers to On Deck Capital, Inc. and its consolidated subsidiaries. 

In  the  second  quarter  of  2015,  we  acquired  a  55%  interest  in  On  Deck  Capital  Australia  PTY  LTD,  or  OnDeck  Australia,  with  the 
remaining 45% owned by unrelated third parties. Additionally, in the third quarter of 2015, we acquired a 67% interest in an entity with the 
remaining 33% owned by an unrelated third party strategic partner for the purpose of providing small business loans to customers of the third 
party.  We  consolidate  the  financial  position  and  results  of  operations  of  these  entities.  The  noncontrolling  interest,  which  is  presented  as  a 
separate component of our consolidated equity, represents the minority owners' proportionate share of the equity of the jointly owned entities. 
The noncontrolling interest is adjusted for the minority owners' share of the earnings, losses, investments and distributions. 

Segment Reporting 

Operating  segments  are  defined  as  components  of  an  enterprise  for  which  discrete  financial  information  is  available  that  is  evaluated 
regularly by the chief operating decision maker (“CODM”) for purposes of allocating resources and evaluating financial performance. Based 
upon  the  way  our  CODM  reviews  financial  information  and  makes  operating  decisions  and  considering  that  our  CODM  reviews  financial 
information  on  a  consolidated  basis  for  purposes  of  allocating  resources  and  evaluating  financial  performance,  our  operations  constitute  a 
single  operating  segment  and  one  reportable  segment.  Substantially all  revenue  was  generated  and  all  assets  were  held  in  the  United  States 
during the years ended December 31, 2016 , 2015 and 2014 . 

Use of Estimates 

The preparation of financial statements in conformity with GAAP requires us to make estimates and assumptions that affect the reported 
amounts in the consolidated financial statements and accompanying notes. Significant estimates include allowance for loan losses, valuation of 
warrants,  stock-based  compensation  expense,  servicing  assets/liabilities,  loans  purchased,  capitalized  software  development  costs,  the  useful 
lives of long-lived assets and valuation allowance for deferred tax assets. We base our estimates on historical experience, current events and 
other factors we believe to be reasonable under the circumstances. These estimates and assumptions are inherently subjective in nature; actual 
results may differ from these estimates and assumptions. 

Cash and Cash Equivalents 

Cash and cash equivalents include checking, savings and money market accounts. We consider all highly liquid investments with original 

maturities of three months or less at the time of purchase to be cash equivalents. 

Restricted Cash 

Restricted cash represents funds held in accounts as reserves on certain debt facilities and as collateral for issuing bank partner 

transactions. We have no ability to draw on such funds as long as they remain restricted under the applicable arrangements 

Loans Held for Investment and Loans Held for Sale 
Loans Held for Investment 

84 
 
Loans held for investment consist of term loans and lines of credit that require daily or weekly repayments. We have both the ability and 
intent to hold these loans to maturity. When we originate a term loan, the borrower grants us a security interest in its assets which we may 
perfect by publicly filing a financing statement. Loans held for investment are carried at amortized cost, reduced by a valuation allowance for 
loan  losses  estimated  as  of  the  balance  sheet  dates.  In  accordance  with  ASC  Subtopic  310-20,  Nonrefundable  Fees  and  Other  Costs  ,  the 
amortized  cost  of  a  loan  is  equal  to  the  unpaid  principal  balance,  plus  net  deferred  origination  costs.  Net  deferred  origination  costs  are 
comprised  of  certain  direct  origination  costs,  net  of  all  loan  origination  fees  received.  Loan  origination  fees  include  fees  charged  to  the 
borrower related to origination that increase the loan’s effective interest yield. Loan origination costs are limited to direct costs attributable to 
originating  a  loan,  including  commissions  and  personnel  costs  directly  related  to  the  time  spent  by  those  individuals  performing  activities 
related to loan origination. Direct origination costs in excess of loan origination fees received are included in the loan balance and for term 
loans  are  amortized  over  the  life  of  the  term  loan  using  the  effective  interest  method, while  for  lines  of  credit  principal  amounts  drawn  are 
amortized using the straight-line method over 6 months. 

When a term loan is originated in conjunction with the extinguishment of a previously issued term loan, also known as a renewal, we 
determine whether such subsequent term loan is a new loan or a modification to an existing loan in accordance with ASC 310-20. If accounted 
for as a new loan, any remaining unamortized net deferred costs are recognized when the new loan is originated. Further, when a renewal is 
accounted for as a new loan, the cash flows of the origination and related net deferred origination costs of that new loan are presented as (i) 
operating cash outflows on the Statement of Cash Flows if the renewal is designated to be sold or (ii) as investing cash outflows if the renewal 
is  designated  to  be  held  for  investment.  If  a  renewal  is  accounted  for  as  a  modification,  any  remaining  unamortized  net  deferred  costs  are 
amortized over the life of the modified loan. When a renewal is accounted for as a modification, the additional cash flows associated with the 
origination and related net deferred origination costs of that modification are presented on the Statement of Cash Flows within the same section 
as the originally issued term loan prior to renewal. 

Purchase of Loans 

From time to time, we may purchase loans that we previously sold to third parties. We generally determine the price we are willing to 
pay for those loans through arm's-length negotiations and by using a discounted cash flow model that contains certain unobservable inputs such 
as discount rate, renewal rate and default rate, with adjustments that management believes a market participant would consider. We may also 
obtain  third-party  valuations  of  pools  of  loans  we  are  considering  purchasing.  Upon  purchase,  loans  are  recorded  at  their  acquisition  price 
which represents fair value. The amortized cost of the purchased loans, which includes unpaid principal balances and any related premiums or 
discounts, when applicable, are included in loans held for investment on the consolidated balance sheets. 

Loans Held for Sale 

OnDeck Marketplace is our proprietary whole loan sale platform whereby we sell certain term loans to third-party institutional investors 
and retain the related servicing rights. We sell these whole loans to purchasers in exchange for a cash payment. A loan is initially classified as 
held for sale when the whole loan is identified for sale and a plan exists for the sale. A loan that is initially designated as held for sale or held 
for investment may be reclassified when our intent for that loan changes. When a loan held for sale is reclassified to held for investment, the 
loan is recorded at amortized cost and a provision for loan loss is recorded. When a loan held for investment is reclassified to held for sale, any 
allowance for loan loss related to that loan is released. Loans held for sale, inclusive of net deferred origination costs, are recorded at the lower 
of amortized cost or fair value until the loans are sold or reclassified. To determine the fair value of loans held for sale we utilize industry-
standard modeling, such as discounted cash flow models, to arrive at an estimate of fair value and may utilize third-party service providers to 
assist in the valuation process. 
Servicing Rights 

We  service  loans  that  we  have  sold  to  third  parties  and  upon  such  sale,  we  may  recognize  a  servicing  asset  or  liability,  collectively 
referred to as servicing rights. Receiving more than adequate compensation, as defined by ASC Topic 860 Transfers and Servicing , results in 
the recognition of a servicing asset. Receiving less than adequate compensation results in a servicing liability. Servicing assets and liabilities 
are recorded at fair value and are presented as a component of other assets or accrued expenses and other liabilities, respectively. The initial 
recognition  of  a  servicing  asset  results  in  a  corresponding  increase  to  gain  on  sales  of  loans.  The  initial  recognition  of  a  servicing  liability 
results in a corresponding decrease to gain on sales of loans. Subsequent adjustments to the fair value of servicing rights are recognized as an 
adjustment  to  other  revenue.  The  initial  recognition  includes  both  servicing  rights  resulting  from  transfers  of  financial  assets  and  when 
applicable, changes in inputs or assumptions used in the valuation model. 

We utilize industry-standard modeling, such as discounted cash flow models, to arrive at an estimate of fair value and may utilize third-

party service providers to assist in the valuation process. Significant assumptions used in valuing our servicing rights are as follows: 

85 
 
•  Adequate compensation: We estimate adequate compensation as the rate a willing market participant would require to service loans 
with similar characteristics as those in the serviced portfolio. In the event of a lack of transparency and quantity of transactions related 
to  trades  of  servicing  rights  of  comparable  loans  (i.e.,  loans  with  comparable  terms,  unpaid  principal  balances,  renewal  rates  and 
default rates) we may consider the actual cost incurred as a basis for determining what a market participant would require to service the 
loans. 

•  Discount rate: For servicing rights on loans, the discount rate reflects the time value of money and a risk premium intended to reflect 

the amount of compensation market participants would require. 

•  Renewal rate: We estimate the timing and probability that a borrower may renew their loan in advance of scheduled repayment, thus 
reducing the projected unpaid principal balance and expected term of the loan, which are used to project future servicing revenues. 
•  Default  rate:  We  estimate  the  timing  and  probability  of  loan  defaults  and  write-offs,  thus  reducing  the  projected  unpaid  principal 

balance and expected term of the loan, which are used to project future servicing revenues. 

Allowance for Loan Losses 

The  allowance  for  loan  losses  (“ALLL”)  is  established  with  respect  to  our  loans  held  for  investment  through  periodic  charges  to  the 
provision  for  loan  losses.  Loan  losses  are  charged  against  the  ALLL  when  we  believe  that  the  future  collection  of  principal  is  unlikely. 
Subsequent recoveries, if any, are credited to the ALLL. 

We  evaluate  the  creditworthiness  of  our  portfolio  on  a  pooled  basis  due  to  its  composition  of  small,  homogeneous  loans  with  similar 
general credit risk characteristics and diversification among variables including industry and geography. We use a proprietary forecasted loss 
rate at origination for new loans that have not had the opportunity to make payments when they are first funded. The forecasted loss rate is 
updated daily to reflect actual loan performance and the underlying ALLL model is updated monthly to reflect our assumptions. The allowance 
is subjective as it requires material estimates, including such factors as historical trends, known and inherent risks in the loan portfolio, adverse 
situations that may affect borrowers’ ability to repay and current economic conditions. Other qualitative factors considered may include items 
such  as  uncertainties  in  forecasting  and  modeling  techniques,  changes  in  portfolio  composition,  business  conditions  and  emerging  trends. 
Recovery of the carrying value of loans is dependent to a great extent on conditions that may be beyond our control. Any combination of the 
aforementioned factors may adversely affect our loan portfolio resulting in increased delinquencies and loan losses and could require additional 
provisions for credit losses, which could impact future periods. 

Accrual for Unfunded Loan Commitments and Off-Balance Sheet Credit Exposures 

For  our  lines  of  credit  we  estimate  probable  losses  on  unfunded  loan  commitments  similarly  to  the  ALLL  process  and  include  the 
calculated  amount  in  accrued  expenses  and  other  liabilities.  We  believe  the  accrual  for  unfunded  loan  commitments  is  sufficient  to  absorb 
estimated  probable  losses  related  to  these  unfunded  credit  commitments.  The  determination  of  the  adequacy  of  the  accrual  is  based  on 
evaluations of the unfunded credit commitments, including an assessment of the probability of commitment usage, credit risk factors for lines 
of credit outstanding to these customers and the terms and expiration dates of the unfunded credit commitments. 

Accrual for Third-Party Representations 

We have  made  certain  representations  to  third  parties  that  purchase  loans  through  OnDeck  Marketplace .  Our  obligations under  those 
representations  are  not  secured  by  escrows  or  similar  arrangements.  However,  if  we  determine  it  is  probable  that  representations  may  be 
breached,  we  could  be  required  to  accrue  certain  liabilities.  Any  significant  estimated  post-sale  obligations  or  contingent  obligations  to  the 
purchaser  of  the  loans,  such  as  loan  repurchase  obligations  or  excess  loss  indemnification  obligations,  would  be  accrued  if  probable  and 
estimable in accordance with ASC 450, Contingencies . There are no restricted assets related to these agreements. As of December 31, 2016 
and 2015 , we have not incurred any significant losses and or material liability for probable obligations requiring accrual. 

Nonaccrual Loans, Restructured Loans and Charged-Off Loans 

We consider a loan to be delinquent when the daily or weekly payments are one day past due. We place loans on nonaccrual status and 
stop  accruing  interest  income  on  loans  that  are  delinquent  and  non-paying.  Loans  are  returned  to  accrual  status  if  they  are  brought  to  non-
delinquent  status  or  have  performed  in  accordance  with  the  contractual  terms  for  a  reasonable  period  of  time  and,  in  our  judgment,  will 
continue to make periodic principal and interest payments as scheduled. 

Certain borrowers who have experienced or are expected to experience financial difficulty may not be able to maintain their regularly 
scheduled  and  contractually  required  payments.  Following  discussions  with  us,  such  borrowers  may  temporarily  make  reduced  payments 
and/or  make  payments  on  a  less  frequent  basis  than  contractually  required.  As  part  of  our  effort  to  maximize  loan  recoverability  and  as  a 
temporary accommodation to the borrower, we may voluntarily forebear from pursuing our legal rights 

86  
 
 
 
 
 
 
 
 
and remedies under the applicable loan agreement, which loan agreement we do not modify and which remains in full force and effect. 

Generally, after the 90 th day of delinquency, we will make an initial assessment of whether an individual loan should be charged off 
based on payment status and information gathered through collection efforts. A loan is charged off when we determine it is probable that we 
will be unable to collect all of the remaining principal payments. 

Deferred Debt Issuance Costs and Debt 

We  borrow  from  various  lenders  to  finance  our  lending  activities  and  general  corporate  operations.  Costs  incurred  in  connection  with 
financings,  such  as  banker  fees,  origination  fees  and  legal  fees,  are  classified  as  deferred  debt  issuance  costs. We  capitalize  these  costs  and 
amortize them over the expected life of the related financing agreements. The related fees are expensed immediately upon early extinguishment 
of the debt. In a debt modification, the initial issuance costs and any additional fees incurred as a result of the modification are deferred over 
the  term  of  the  modified  agreement.  Deferred  debt  issuance  costs  are  amortized  using  the  effective  interest  method  for  term  debt  and  the 
straight-line method for revolving lines of credit. Interest expense and the amortization of deferred debt issuance costs incurred on debt used to 
fund  loan  originations  are  presented  as  funding  costs  in  our  consolidated  statements  of  operations.  Interest  expense  and  the  amortization  of 
deferred debt issuance costs incurred on debt used to fund general corporate operations are recorded as interest expense, a component of other 
expense,  in  our  consolidated  statements  of  operations.  Deferred debt  issuance  costs  are  presented  as  a  reduction  of  debt  in  accordance with 
ASU  2015-03,  Interest—Imputation  of  Interest  (Subtopic  835-30):  Simplifying  the  Presentation  of  Debt  Issuance  Costs.  Refer  to  Recently 
Adopted Accounting Standards for additional details. 

Property, Equipment and Software 

Property, equipment and software consists of computer and office equipment, purchased software, capitalized internal-use software costs 
and  leasehold  improvements.  Property,  equipment  and  software  are  carried  at  cost  less  accumulated  depreciation  and  amortization. 
Depreciation and amortization expense are recognized over the estimated useful lives of the assets using the straight-line method. Leasehold 
improvements are amortized over the shorter of the terms of the respective leases or the estimated lives of the improvements. 

In accordance with ASC Subtopic 350-40, Internal-Use Software, we begin to capitalize the costs to develop software for our website 
and other internal uses when the following criteria are met: (i) the preliminary project stage is completed (ii) we have authorized funding (iii) it 
is probable that the project will be completed and (iv) we conclude that the software will perform the function intended. Capitalized internal-
use  software  costs  primarily  include  salaries  and  payroll-related  costs  for  employees  directly  involved  in  the  development  efforts,  software 
licenses acquired and fees paid to outside consultants. 

Software development costs incurred prior to meeting the criteria for capitalization and costs incurred for training and maintenance are 
expensed as incurred. Certain upgrades and enhancements to existing software that result in additional functionality are capitalized. Capitalized 
software development costs are amortized using the straight-line method over their expected useful lives, which is generally three years. 

We review long-lived assets for impairment whenever events or changes in circumstances indicate that the carrying values of those assets 
may not be recoverable. An impairment loss will be recognized only if the carrying value of a long-lived asset is not recoverable and exceeds 
its fair market value. If there is an indication of impairment, we will estimate the future cash flows (undiscounted and without interest charges) 
expected from the use of the asset and its eventual disposition. If an impairment is determined to exist, the impairment loss will be measured as 
the amount by which the carrying value of the asset exceeds its fair value and recorded in the period the determination is made. Assets held for 
sale are reported at the lower of the carrying amount or fair value, less costs to sell. 

Redeemable Convertible Preferred Stock 

Until  our  initial  public  offering  ("IPO")  in  December  2014,  we  had  outstanding  redeemable  convertible  preferred  stock  which  was 
redeemable at the option of the holder after the passage of time and, therefore, had been classified outside of permanent equity in accordance 
with the SEC Staff Accounting Bulletin (“SAB”) Topic 3C, Redeemable Preferred Stock . We made periodic accretions to the carrying amount 
of the redeemable convertible preferred stock so that the carrying amount would equal the redemption. As all redeemable convertible preferred 
stock automatically converted into shares of common stock upon the closing of our IPO in December 2014, there was no accretion of dividends 
for  the  years  ended  December 31,  2016  and  2015  .  As  of  December 31,  2016  and  2015  we  had  no  redeemable  convertible  preferred  stock 
outstanding. 

Stock Warrants for Shares of Preferred Stock 

At various dates prior to our IPO, we issued warrants for certain series of our redeemable convertible preferred stock to third parties in 

connection with certain agreements. As the warrant holders had the right to demand their preferred shares to be 

87 
 
settled in cash after the passage of time, we recorded the warrants as liabilities and at each balance sheet date. We valued the warrants using the 
Black-Scholes-Merton Option Pricing Model. Any change in warrant value was recorded through a warrant liability fair value adjustment in 
our  consolidated  statements  of  operations.  All  warrants  for  shares  of  preferred  stock  automatically  converted  into  warrants  for  shares  of 
common  stock  upon  closing  of  our  IPO  in  December  2014.  Upon  conversion,  the  warrant  liability  was  converted  to  permanent  equity  as  a 
component of additional paid-in capital. No preferred stock or other warrants were issued during the years ended December 31, 2016 and 2015 
. 

Revenue Recognition 
Interest Income 

We generate revenue primarily through interest and origination fees earned on loans originated and held to maturity. 

For  term  loans,  we  recognize  interest  and  origination  fee  revenue  over  the  terms  of  the  underlying  loans  using  the  effective  interest 
method. For lines of credit, we recognize interest income when earned in accordance with terms of the contract. Origination fees collected but 
not yet recognized as revenue are netted with direct origination costs and presented as a component of loans in our consolidated balance sheets. 

Historically, borrowers who elected to prepay term loans were required to pay future interest and fees that would have been assessed had 
the term  loan been repaid in accordance with its original agreement. Beginning in December 2014, certain term loans may be eligible for a 
discount of future interest and fees that would have been assessed had the loan been repaid in accordance with its original agreement. 

Gain on Sales of Loans 

We account for OnDeck Marketplace loan sales in accordance with ASC Topic 860, Transfers and Servicing, which states that a transfer 
of a financial asset, a group of financial assets, or a participating interest in a financial asset is accounted for as a sale if all of the following 
conditions are met: 

1. 

2. 

3. 

The financial assets are isolated from the transferor and its consolidated affiliates as well as its creditors. 

The transferee or beneficial interest holders have the right to pledge or exchange the transferred financial assets. 

The transferor does not maintain effective control of the transferred assets. 

For the years ended December 31, 2016 , 2015 and 2014 , all sales met the requirements for sale treatment in accordance with ASC Topic 
860, Transfers and Servicing . We record the gain or loss on the sale of a loan at the sale date in an amount equal to the proceeds received, 
adjusted  for  initial  recognition  of  servicing  assets  or  liabilities  obtained  at  the  date  of  sale,  less  outstanding  principal  and  net  deferred 
origination  costs.  A  change  in  inputs  or  assumptions  used  in  the  valuation  model  related  to  servicing  assets  or  liabilities  is recognized  as  a 
component of gain on sales of loans. 

Other Revenue 

Other revenue includes servicing fees related to loans previously sold, fair value adjustments to servicing rights, monthly fees charged to 
customers  for  our  line  of  credit  and  marketing  fees  earned  from  our  issuing  bank  partners,  which  are  recognized  as  the  related services  are 
provided. 

Stock-Based Compensation 

In  accordance  with  ASC  Topic  718,  Compensation—Stock  Compensation  ,  all  stock-based  compensation  provided  to  employees, 
including stock options and restricted stock units, or RSU's, is measured based on the grant-date fair value of the awards and recognized as 
compensation expense on a straight-line basis over the period during which the award holder is required to perform services in exchange for the 
award (the vesting period). The fair value of stock options is estimated using the Black-Scholes-Merton Option Pricing Model. The use of the 
option valuation model requires subjective assumptions, including the fair value of our common stock, the expected term of the option and the 
expected  stock  price  volatility,  which  is  based  on  our  stock  as  well  as  our  peer  companies.  RSU's  issued  to  employees  and  directors  are 
measured  based  on  the  fair  values  of  the  underlying  stock  on  the  dates  of  grant.  Additionally,  the  recognition  of  stock-based  compensation 
expense  requires  an  estimation  of  the  number  of  options  and  RSUs  that  will  ultimately  be  forfeited.  Estimated  forfeitures  are  subsequently 
adjusted to reflect actual forfeiture. 

Options typically vest at a rate of 25% after one year from the vesting commencement date and then monthly over an additional three -
year  period.  The  options  expire  ten  years  from  the  grant  date  or,  for  terminated  employees,  90   days  after  the  employee’s  termination  date. 
RSUs typically vest at a rate of 25% annually, over four annual vesting periods. Compensation expense for the fair value of the options and 
RSUs at their grant date is recognized ratably over the vesting period. 

Performance-Based Restricted Stock Units 

88 
   
 
 
 
 
 
 
 
 
In the third quarter of 2016, the Compensation Committee of the Board of Directors approved performance-based compensation awards 
to certain members of executive management and other key personnel. The performance-based compensation awards consist of performance-
based restricted stock units, or PRSUs, to be settled solely in shares of our common stock, as well as performance units, to be settled solely in 
cash.  The value  of  the  awards  is  based  on achieving  a  target performance  level  established by  the  Compensation  Committee  and the  award 
value may increase or decrease based on actual performance relative to the target level. The compensation expense related to the PRSUs and 
performance  units  will  be  recorded  on  a  straight-line  basis  with  the  expense  being  adjusted  prospectively  as  our  estimate  of  the  expected 
performance is reassessed each reporting period. 

Advertising Costs 

Advertising costs are expensed as incurred and are included within sales and marketing in our consolidated statements of operations. For 

the years ended December 31, 2016 , 2015 and 2014 , advertising costs totaled $20.1 million , $22.5 million and $14.4 million , respectively. 

Foreign Currency 

In  accordance  with  ASC  830,  Foreign  Currency  Matters,  we  have  determined  the  functional  currency  of  our  subsidiary,  OnDeck 
Australia, is the Australian dollar. We translate the financial statements of this subsidiary to U.S. dollars using month-end exchange rates for 
assets  and  liabilities,  and  average  exchange  rates  for  revenue  and  expenses.  Translation  gains  and  losses  are  recorded  in  accumulated  other 
comprehensive loss as a component of stockholders' equity. As of  December 31, 2016 and 2015 , we recorded a translation loss of  $7,000 and 
$0.4 million , respectively. For the years ended December 31, 2016 and 2015 , transactions designated in currencies other than our functional 
currency  resulted  in  a  gain  of   $0.2  million  and  a  loss  of  $1.3  million  ,  respectively,  and  was  recorded  within  general  and  administrative 
expenses  in  our  consolidated  statements  of  operations.  The  impact  of  foreign  currency  transactions  was  not  material  for  the  year  ended 
December 31, 2014. 

Income Taxes 

In accordance with ASC 740, Income Taxes , we recognize deferred tax assets and liabilities for the expected future tax consequences of 
temporary  differences  between  the  financial  reporting  and  tax  basis  of  assets  and  liabilities,  as  well  as  for  operating  loss  and  tax  credit 
carryforwards.  Deferred  tax  assets  and  liabilities  are  measured  using  enacted  tax  rates  in  effect  for  the  year  in  which  the  differences  are 
expected to reverse. Valuation allowances are recorded to reduce deferred tax assets to the amount we believe is more likely than not to be 
realized. 

Uncertain tax positions are recognized only when we believe it is more likely than not that the tax position will be upheld on examination 
by the taxing authorities based on the merits of the position. We recognize interest and penalties, if any, related to uncertain tax positions in 
income tax expense. We did not have any accrued interest or penalties associated with uncertain tax positions as of December 31, 2016 and 
2015 . 

We file income tax returns in the United States for federal, state and local jurisdictions. We are no longer subject to U.S. federal, certain 
states,  and  local  income  tax  examinations  for  years  prior  to  2013,  with  certain  states  no  longer  subject  for  years  prior  to  2012,  although 
carryforward attributes that were generated prior to 2013 may still be adjusted upon examination by the Internal Revenue Service if used in a 
future period. No income tax returns are currently under examination by taxing authorities. 

Fair Value Measurement 

In accordance with ASC 820, Fair Value Measurement , we use a three-tier fair value hierarchy to classify and disclose all assets and 
liabilities measured at fair value on a recurring basis, as well as assets and liabilities measured at fair value on a non-recurring basis, in periods 
subsequent  to  their  initial  measurement.  The  hierarchy  requires  us  to  use  observable  inputs  when  available,  and  to  minimize  the  use  of 
unobservable inputs when determining fair value. The three tiers are defined as follows: 

Level  1:  Quoted  prices  in  active  markets  or  liabilities  in  active  markets  for  identical  assets  or  liabilities,  accessible  by  us  at  the 
measurement date. 

Level 2: Quoted prices  for  similar  assets or  liabilities  in active  markets,  or quoted prices  for  identical  or  similar  assets  or  liabilities  in 
markets that are not active, or other observable inputs other than quoted prices. 

Level  3:  Unobservable  inputs  for  assets  or  liabilities  for  which  there  is  little  or  no  market  data,  which  require  us  to  develop  our  own 
assumptions.  These  unobservable  assumptions  reflect  estimates  of  inputs  that  market  participants  would  use  in  pricing  the  asset  or 
liability. Valuation techniques include the use of option pricing models, discounted cash flows, or similar techniques, which incorporate 
our  own  estimates  of  assumptions  that  market  participants  would  use  in  pricing  the  instrument  or  valuations  that  require  significant 
management judgment or estimation. 

89 
 
A financial instrument’s categorization within the valuation hierarchy is based on the lowest level of input that is significant to the fair 

value measurement. 

Basic and Diluted Net Loss per Common Share 

Basic  net  loss  per  common  share  is  computed  by  dividing  net  loss  attributable  to  On  Deck  Capital, Inc.  common  stockholders by  the 
weighted-average  number  of  common  shares  outstanding  for  the  period  and  excludes  the  effects  of  any  potentially  dilutive  securities.  We 
compute  net  loss  per  common  share  using  the  two-class  method  required  for  participating  securities.  We  consider  all  series  of  redeemable 
convertible  preferred  stock  to  be  participating  securities  due  to  their  cumulative  dividend  rights.  In  accordance  with  the  two-class  method, 
earnings allocated to these participating securities, which include participation rights in undistributed earnings, are subtracted from net income 
or  loss  to  determine  total  undistributed  earnings  or  losses  to  be  allocated  to  common  stockholders.  All  participating  securities  are  excluded 
from basic weighted-average common shares outstanding. Upon the closing of our IPO in December 2014, all redeemable convertible preferred 
stock was converted to common stock and became included in our weighted-average common shares outstanding. 

Diluted  net  loss  per  common  share  includes  the  dilution  that  would  occur  upon  the  exercise  or  conversion  of  all  potentially  dilutive 
securities  into  common  stock  using  the  “treasury  stock”  or  “if  converted”  methods,  as  applicable.  Diluted  net  loss  per  common  share  is 
computed under the two-class method by using the weighted-average number of common shares outstanding, plus, for periods with net income 
attributable to common stockholders, the potential dilutive effects of stock options, warrants and convertible preferred stock. In addition, we 
analyze  the  potential  dilutive  effect  of  the  outstanding  participating  securities  under  the  “if  converted”  method  when  calculating  diluted 
earnings per share in which it is assumed that the outstanding participating securities convert into common stock at the beginning of the period. 
We report the more dilutive of the approaches (two-class or “if converted”) as our diluted net income per share during the period. Due to net 
losses for the years ended December 31, 2016 , 2015 and 2014 , basic and diluted net loss per common share were the same, as the effect of 
potentially dilutive securities was anti-dilutive. 

Recently Adopted Accounting Standards 

In  April  2015,  the  FASB  issued  Accounting  Standards  Update,  or  ASU,  2015-03,  Interest—Imputation  of  Interest  (Subtopic  835-30): 
Simplifying the Presentation of Debt Issuance Costs . The ASU simplifies the presentation of debt issuance costs by requiring that unamortized 
debt issuance costs be presented as a reduction of the applicable liability rather than an asset. The guidance was effective on January 1, 2016 
and was required to be applied retrospectively. Accordingly, $4.2 million of deferred debt issuance costs on the consolidated balance sheet at 
December 31, 2015 has been reclassified to be presented as a reduction of the carrying value of the associated debt to conform with the current 
period presentation. 

Recent Accounting Pronouncements Not Yet Adopted 

In May 2014, the FASB issued ASU 2014-09,  Revenue Recognition , which creates ASC 606,  Revenue from Contracts with Customers , 
and supersedes ASC 605,  Revenue Recognition . ASU 2014-09 requires revenue to be recognized in an amount that reflects the consideration 
to which the entity expects to be entitled in exchange for goods or services and also requires additional disclosure about the nature, amount, 
timing, and uncertainty of revenue and cash flows from customer contracts. The new guidance will be effective for annual reporting periods 
beginning  after  December 15, 2017,  including  interim  periods  within  that  reporting period.  Early  adoption  is permitted  for  annual  reporting 
periods beginning after December 15, 2016. In March 2016, the FASB issued ASU 2016-08,  Principal versus Agent Considerations , which 
makes amendments to the new revenue standard on assessing whether an entity is a principal or an agent in a revenue transaction and impacts 
whether an entity reports revenue on a gross or net basis. In April 2016, the FASB issued ASU 2016-10,  Identifying Performance Obligations 
and Licensing , which makes amendments to the new revenue standard regarding the identification of performance obligations and accounting 
for the license of intellectual property. In May 2016, the FASB issued ASU 2016-12,  Narrow-Scope Improvements and Practical Expedients , 
which makes amendments to the new revenue standard regarding assessing collectibility, presentation of sales taxes, noncash consideration and 
completed contracts and contract modifications at the time of transition to the new standard. Each amendment has the same effective date and 
transition  requirements  as  the  new  revenue  recognition  standard.  We  completed  our  initial  assessment  of  the  impact  of  the  new  revenue 
standard  noting  that  revenue  generated  in  accordance  with  ASC  310,  Receivables  ,  and  ASC  860,  Transfers  and  Servicing  ,  is  explicitly 
excluded from the scope of ASC 606. Accordingly, we have concluded that our interest income, gains on loan sales and loan servicing income 
will not be effected by the adoption of ASC 606. Marketing fees from our issuing bank partner will be within the scope of ASC 606. However, 
we believe that ASC 606 will have little, if any, impact on the timing and amount of revenue recognition as compared to the current guidance. 
We  will  adopt  the  requirements  of  the  new  standard  effective  January  1,  2018  and  intend  to  apply  the  modified  retrospective  method  of 
adoption with the cumulative effect of adoption, if material, recognized at the date of initial application. 

90 
 
 
In February 2016, the FASB issued ASU 2016-02,  Leases , which creates ASC 842,  Leases , and supersedes ASC 840,  Leases . ASU 
2016-02  requires  lessees  to  recognize  a  right-of-use  asset  and  lease  liability  for  all  leases  with  terms  of  more  than 12  months.  Recognition, 
measurement and presentation of expenses will depend on classification as a finance or operating lease. The new guidance will be effective for 
annual  reporting  periods  beginning  after  December  15,  2018,  including  interim  periods  within  that  reporting  period  and  is  applied 
retrospectively.  Early  adoption  is  permitted.  We  are  currently  assessing  the  impact  that  the  adoption  of  this  guidance  will  have  on  our 
consolidated financial statements. 

In  March  2016,  the  FASB  issued  ASU  2016-09,   Improvements  to  Employee  Share-Based  Payment  Accounting  .  ASU  2016-09  will 
simplify several aspects of accounting for share-based payment award transactions which include the income tax consequences, classification 
of awards as either equity or liabilities, classification on the statement of cash flows and forfeiture rate calculations. The new guidance will be 
effective for annual reporting periods beginning after December 15, 2016. Early adoption is permitted in any interim or annual period. We do 
not expect the adoption of this guidance to have a material impact on our consolidated financial statements. 

In June 2016, the FASB issued ASU 2016-13,  Measurement of Credit Losses on Financial Instruments . ASU 2016-13 will change the 
impairment model and how entities measure credit losses for most financial assets. The standard requires entities to use the new expected credit 
loss impairment model which will replace the incurred loss model used today. The new guidance will be effective for annual reporting periods 
beginning after December 15, 2019. Early adoption is permitted, but not prior to December 15, 2018. We are currently assessing the impact 
that the adoption of this guidance will have on our consolidated financial statements. 

3. Net Loss Per Common Share 

Basic and diluted net loss per common share is calculated as follows (in thousands, except share and per share data): 

Numerator: 
Net loss 
Less: Accretion of dividends on the redeemable convertible preferred 
stock 
Less: net loss attributable to noncontrolling interest 

Net loss attributable to On Deck Capital, Inc. common stockholders 

Denominator: 

Weighted-average common shares outstanding, basic and diluted 

Net loss per common share, basic and diluted 

$ 

$ 

$ 

2016 

Year Ended December 31, 
2015 

2014 

(85,482 )     $ 

(2,231 )     $ 

(18,708 ) 

—  
2,524  

—  
958  

(82,958 )     $ 

(1,273 )     $ 

(12,884 ) 
—  
(31,592 ) 

70,934,937  

69,545,238  

52,556,998  

(1.17 )     $ 

(0.02 )     $ 

(0.60 ) 

Diluted loss per common share is the same as basic loss per common share for all periods presented because the effects of potentially 
dilutive  items  were  anti-dilutive  given  our  net  losses.  The  following  common  share  equivalent  securities  have  been  excluded  from  the 
calculation of weighted-average common shares outstanding because the effect is anti-dilutive for the periods presented:  

Anti-Dilutive Common Share Equivalents 
Warrants to purchase common stock 
Restricted stock units 
Stock options 
Employee stock purchase program 

Total anti-dilutive common share equivalents 

2016 

Year Ended December 31, 
2015 

22,000    
3,888,768    
11,426,296    
243,208    

309,792    
1,853,452    
10,711,321    
—    

15,580,272 

12,874,565 

2014 

309,792 
88,418 
10,371,469 
— 

10,769,679 

The weighted-average exercise price for warrants to purchase 2,007,846 shares of common stock was $10.70 as December 31, 2016 . 
For the year ended December 31, 2016 and 2015 , a warrant to purchase 1,985,846 and 2,206,496 shares of common stock, respectively, was 
excluded from anti-dilutive common share equivalents as performance conditions had not been met. 

4. Interest Income 

91 
   
 
 
   
 
 
   
 
 
 
  
  
  
  
  
     
     
  
  
  
  
  
     
     
  
  
 
   
 
   
 
   
 
 
  
  
  
  
  
     
     
 
 
Interest income was comprised of the following components for the years ended December 31 (in thousands): 

Interest on unpaid principal balance 
Interest on deposits 
Amortization of net deferred origination costs 
Total interest income 

$ 

$ 

2016 
300,713  
171  
(36,040 )    
264,844  

   $ 

   $ 

2015 
227,579  
408  
(32,939 )    
195,048  

   $ 

   $ 

2014 
172,472  
70  
(27,267 ) 
145,275  

5. Loans Held for Investment, Allowance for Loan Losses and Loans Held for Sale 

Loans Held for Investment and Allowance for Loan Losses 

Loans held for investment consisted of the following as of December 31 (in thousands): 

Term loans 
Lines of credit 
Total unpaid principal balance 
Net deferred origination costs 
Total loans held for investment 

2016 

864,066      $ 
116,385     
980,451     
19,994     
1,000,445      $ 

2015 

482,596  
61,194  
543,790  
8,952  
552,742  

$ 

$ 

On June 15, 2016, we paid $ 6.7 million  to purchase term loans that we previously sold to a third party which are included in the unpaid 

principal balance of loans held for investment. 

We include both loans we originate and loans funded by our issuing bank partners and later purchased by us as part of our originations. 
During the years ended December 31, 2016 , 2015 and 2014 we purchased loans in the amount of $534.1 million , $231.7 million and $180.8 
million , respectively. 

The activity in the allowance for loan losses for the years ended December 31 consisted of the following (in thousands): 

2016 

2015 

2014 

Balance at January 1 
Provision for loan losses 
Loans charged off 
Recoveries of loans previously charged off 
Allowance for loan losses at December 31 

$ 

$ 

   $ 

53,311  
149,963  
(100,382 )    
7,270  
110,162  

   $ 

   $ 

49,804  
74,863  
(78,485 )    
7,129  
53,311  

   $ 

19,443  
67,432  
(39,638 ) 
2,567  
49,804  

When loans are charged-off, we may continue to attempt to recover amounts from the respective borrowers and guarantors, or pursue our 
rights through formal legal action. Alternatively, we may sell such previously charged-off loans to a third-party debt collector.  The proceeds 
from these sales are recorded as a component of the recoveries of loans previously charged off. For the years ended December 31, 2016 , 2015 
and 2014 , previously charged-off loans sold accounted for $4.4 million , $5.5 million and $1.7 million , respectively, of recoveries of loans 
previously charged off. 

As of  December 31, 2016  and  December 31, 2015 , our off-balance sheet credit exposure related to the undrawn line of credit balances 
was  $164.5 million  and  $89.1 million , respectively. The related reserve on unfunded loan commitments was  $3.9 million  and  $4.2 million 
 as of  December 31, 2016  and  December 31, 2015 , respectively. Net adjustments to the accrual for unfunded loan commitments are included 
in general and administrative expenses. 

The following table contains information, on a combined basis, regarding the unpaid principal balance of loans we originated and the 
amortized  cost  of  loans  purchased  from  third  parties  other  than  our  issuing  bank  partner  related  to  non-delinquent,  paying  and  non-paying 
delinquent loans as of December 31 (in thousands): 

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Non-delinquent loans 
Delinquent: paying (accrual status) 
Delinquent: non-paying (non-accrual status) 
Total 

2016 

890,297      $ 
36,073     
54,081     
980,451      $ 

2015 

486,729  
28,192  
28,869  
543,790  

$ 

$ 

The portion of the allowance for loan losses attributable to non-delinquent loans was $59.5 million and $27.0 million as of December 31, 
2016  and  December 31,  2015  ,  respectively,  while  the  portion  of  the  allowance  for  loan  losses  attributable  to  delinquent  loans  was  $50.7 
million and $26.3 million as of December 31, 2016 and December 31, 2015 , respectively. 

The following table shows an aging analysis of the unpaid principal balance related to loans held for investment by delinquency status as 

of December 31 (in thousands): 

By delinquency status: 
Non-delinquent loans 
1-14 calendar days past due 
15-29 calendar days past due 
30-59 calendar days past due 
60-89 calendar days past due 
90 + calendar days past due 
Total unpaid principal balance 

Loans Held for Sale 

Loans held for sale consisted of the following as of December 31 (in thousands): 

Loans held for sale 
Net deferred origination costs 
Loans held for sale, net 

2016 

2015 

890,297      $ 
25,899     
15,990     
22,677     
13,952     
11,636     
980,451      $ 

486,729  
21,360  
8,703  
10,347  
7,443  
9,208  
543,790  

2016 

2015 

370      $ 
3     
373      $ 

696  
10  
706  

$ 

$ 

$ 

$ 

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6. Servicing Rights 

As of December 31, 2016 and 2015 , we serviced term loans we sold with a remaining unpaid principal balance of $ 222.0 million  and 
$345.9 million , respectively. During the years ended December 31, 2016 , 2015 and 2014 , we sold through OnDeck Marketplace loans with 
an unpaid principal balance of $368.3 million , $600.0 million and $139.1 million , respectively. 

For  the  years  ended  December 31,  2016  ,  2015  and  2014  ,  we  earned  $1.2  million  ,  $3.5  million  and  $0.9  million  of  servicing  revenue, 
respectively. 

The following table summarizes the activity related to the fair value of our servicing assets for the year ended December 31 : 

Fair value at the beginning of period 
Addition: 

Servicing resulting from transfers of financial assets 

Changes in fair value: 

Change in inputs or assumptions used in the valuation model 
Other changes in fair value (1) 

Fair value at the end of period (Level 3) 
  ___________ 
(1) Represents changes due to collection of expected cash flows through December 31, 2016 and 2015 . 

$ 

7. Property, Equipment and Software, net 

Property, equipment and software, net, consisted of the following as of December 31 (in thousands): 

Computer/office equipment 
Capitalized internal-use software 
Leasehold improvements 
Total property, equipment and software, at cost 
Less accumulated depreciation and amortization 
Property, equipment and software, net 

Estimated 
Useful Life 
12 – 36 months    $ 
36 months   
Life of lease   

   $ 

2016 

2015 

$ 

3,489  

   $ 

—  

2,690  

—  
(5,048 )    
1,131  

   $ 

3,708  

1,051  
(1,270 ) 
3,489  

2016 

2015 

   $ 

15,671  
21,789  
18,025  
55,485  
(26,080 )    
29,405  

   $ 

11,866  
15,674  
15,417  
42,957  
(16,770 ) 
26,187  

Amortization  expense  on  capitalized  internal-use  software  costs  was  $4.2  million  ,  $2.8  million  and  $1.8  million  for  the  years ended 
December 31, 2016 , 2015 and 2014 , respectively, and is included as a component of technology and analytics in our consolidated statements 
of operations. 

8. Debt 

The following table summarizes our outstanding debt as of December 31 (in thousands): 

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Description 
Funding Debt: 
ODAST II Agreement 
ODART Agreement 
RAOD Agreement 
ODAF Agreement 
ODAC Agreement 
PORT II Agreement 
Other Agreements 
ODAST Agreement (4) 
ODAP Agreement 
PORT Agreement 

Deferred Debt Issuance 
Cost 
Total Funding Debt 

Corporate Debt: 
Square 1 Agreement 
Deferred Debt Issuance 
Cost 
Total Corporate Debt 

Type 

Maturity Date 

Weighted Average 
Interest 
Rate at 
December 31, 2016   

December 31, 
2016 

December 31, 
2015 

   $ 

Securitization Facility 
Revolving 
Revolving 
Revolving 
Revolving 
Revolving 
Various 
Securitization Facility 
Revolving 
Revolving 

   May 2020 (1) 
   September 2017    
May 2017 

   August 2019 (2) 

May 2017 
   December 2018    
Various (3) 
   May 2018 (4) 
   August 2017 (5) 
June 2017 (6) 

4.7% 
3.4% 
3.8% 
8.0% 
10.0% 
3.7% 
Various 
N/A 
5.0% 
2.8% 

Revolving 

October 2018 

5.0% 

$ 

(2)   

250,000  
133,767  
99,985  
100,000  
65,486  
52,397  
30,887  
—  
—  
—  
732,522  
(5,883 ) 

726,639  

28,000  
(34 ) 

   $ 

27,966  

$ 

—  
42,090  
47,465  
—  
27,699  
—  
19,644  
174,980  
8,819  
59,415  
380,112  
(4,222 ) 

375,890  

2,700  
(5 ) 

2,695  

(1)  The period during which remaining cash flow can be used to purchase additional loans expires April 2018. 
(2)  On February 14, 2017, the maturity date was extended to February 2020 and the credit limit was increased to $150 million . The period 

during which new borrowings may be made under this debt facility expires in February 2019. 

(3)  Maturity dates range from January 2017 through December 2018. 
(4)  This debt facility was terminated in May 2016. 
(5)  This debt facility was terminated in November 2016. 
(6)  This debt facility was terminated in December 2016. 

Certain of our loans held for investment are pledged as collateral for borrowings in our funding debt facilities. These loans totaled $886.4 
million and $417.1 million as of December 31, 2016 and 2015 , respectively. Our corporate debt facility is collateralized by substantially all of 
our assets. 

During the three years ended December 31, 2016 , the following significant activity took place related to our debt facilities: 

ODAST Agreement 

On  May 8,  2014,  ODAST  entered  into  a  $175  million  securitization  agreement  with  Deutsche  Bank  Securities  (“Deutsche  Bank”)  as 
administrative agent. Of the total commitment, Deutsche Bank allowed for $156.7 million of Class A (primary group of lenders) asset backed 
notes and $18.3 million of Class B (subordinate group of lenders) asset backed notes. The agreement required pooled loans to be transferred 
from us to ODAST with a minimum aggregate principal balance of approximately $183.2 million . Class A and Class B commitments bore 
interest at 3.15% and 5.68% , respectively. Monthly payments of interest were due beginning June 17, 2014 and principal and interest were due 
beginning in June 2016. In May 2016, we voluntarily prepaid in full $175 million of funding debt outstanding in conjunction with entering into 
the ODAST II Agreement. The remaining unamortized deferred issuance costs related to the ODAST Agreement of $1.6 million were written-
off and are included within Funding Costs. 

PORT Agreement 

On June 12, 2015, through a wholly-owned bankruptcy remote subsidiary, we entered into a $100 million revolving line of credit with 
Bank of America, N.A. ("PORT Agreement"). The facility bears interest at LIBOR plus 2.25% , and was to mature in June 2017. In December 
2016, we voluntarily paid down the funding debt outstanding with this facility in conjunction with the 

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entering into of the PORT II Agreement. The remaining unamortized deferred issuance costs related to the PORT Agreement of $0.2 million 
were written-off and are included within Funding Costs. 

RAOD Agreement 

On  May  22,  2015,  through  a  wholly-owned  bankruptcy  remote  subsidiary,  we  entered into  a  $50  million  revolving  line  of  credit  with 
SunTrust Bank ("RAOD Agreement"). The facility bears interest at LIBOR plus 3.00% , and matures in May 2017. On February 26, 2016, the 
RAOD Agreement was amended to increase the borrowing capacity from $50 million to $100 million . 

ODAP Agreement 

In August 2014, ODAP entered into a $75 million revolving line of credit with Jefferies Mortgage Funding, LLC ("ODAP Agreement"). 
On  August  13,  2015,  an  amendment  was  made  to  the  ODAP  Agreement  converting  the  Lenders’  obligation  from  a  commitment  to  make 
revolving  loans  to  ODAP  of  up  to  $75  million  to  an  agreement  under  which  the  Lenders  are  allowed  to  make,  on  an  uncommitted  basis, 
revolving loans to ODAP of up to $100 million ; extending the revolving termination date (i.e., the period during which ODAP is permitted to 
request the advance of revolving loans) by approximately one year to August 13, 2016 and the amortization period end date by approximately 
one year to August 13, 2017; increasing the borrowing advance rate; and various other changes. On November 25, 2015 ODAP terminated its 
existing  asset-backed  revolving  debt  facility  and  simultaneously  entered  into  a  new-asset  backed  revolving  debt  facility  with  substantially 
similar  terms  to  the  terminated  facility.  The  note  bore  interest  at  4%  plus  the  greater  of  1%  or  LIBOR.  In  August  2016,  the  revolving 
commitment period terminated. Subsequently, we voluntarily terminated the agreement in November 2016. 

ODAC Agreement 

In October 2013, ODAC entered into a $25 million revolving credit agreement (the “ODAC Agreement”). On January 2, 2014, ODAC 
entered into a second amendment of the ODAC Agreement increasing the financing limit of the ODAC Agreement from $25 million to $50 
million bearing an interest rate of LIBOR plus 8.25% . On December 19, 2014 amendments were made to the ODAC Agreement to among 
other items, extend the commitment termination date to October 2016 to introduce the ability to use up to a specified portion of the ODAC 
facility for the financing our line of credit. On May 22, 2015, amendments were made to the ODAC Agreement to, among other items, extend 
the commitment termination date to May 2017 and to provide for the utilization of up to the entire ODAC facility solely for the financing of 
our line of credit. In addition to other changes, this facility is now exclusively used to our line of credit. On April 28, 2016, we amended the 
ODAC Agreement to increase the revolving commitment from an aggregate amount of  $50 million  to  $75 million , increase the interest rate 
from LIBOR plus  8.25%  to LIBOR plus  9.25% , increase in the borrowing base advance rate from  70%  to  75%  and make certain other 
related changes. 

ODAST II Agreement 

On May 17, 2016, we, through a wholly-owned subsidiary, OnDeck Asset Securitization Trust II LLC, or the ODAST II, entered into a  
$250  million   asset-backed  securitization  facility  with  Deutsche  Bank  Trust  Company  Americas,  as  indenture  trustee.  The  notes  under  the 
facility were issued in two classes; Class A in the amount of  $211.5 million  and Class B in the amount of  $38.5 million . The Class A and 
Class B notes bear interest at a fixed rate of  4.21%  and  7.63% , respectively. Interest only payments began in June 2016 and are payable 
monthly through May 2018. Beginning June 2018, monthly payments will consist of both principal and interest with a final maturity of May 
2020. Concurrent with the closing of the ODAST II securitization, we voluntarily prepaid in full  $175 million  of funding debt outstanding 
from our prior asset-backed securitization transaction, or the ODAST Agreement. 

ODART Agreement 

On September 15, 2014, we entered into an amendment of the ODART agreement which provided for, the increase of the total facility 
size  from  $111.8  million  to  $167.6  million  ,  with  the  Class A  commitments  increased  from  $100  million  to  $150  million  and  the  Class  B 
commitments increased from $11.8 million to $17.6 million , the decrease in the Class A interest rate to the applicable cost of funds rate plus 
3% , the decrease in the Class B interest rate to 7.25% plus the greater of 1% or LIBOR and the extensions of the commitment termination date 
of from August 16, 2015 to September 15, 2016. 

On October 7, 2015 an amendment was made to the ODART Agreement which included an amendment for a decrease in Class A interest 
rate  to  the  applicable  cost  of  funds  rate  plus  2.25%  ,  the  extension  of  the  commitment  termination  date  of  the  ODART  Agreement  by 
approximately  one year to September 15, 2017, the extension of the date on or prior to which early termination fees may be payable in the 
event of a termination or other permanent reduction of the revolving commitments by approximately one year to May 15, 2017, and the ability 
to make certain partial commitment terminations without early termination fees, the ability to use up to a specified portion of the facility for 
financing of our weekly pay term loans and, the termination of the Class B revolving lending commitment, the effect of which is to reduce the 
total facility capacity to $150 million ; the termination was made at ODART's request and consented to by the Class B Revolving Lender. The 
ODART Second A&R Credit Agreement also contemplates the reintroduction, at ODART's election and administrative agent's consent, of one 
or more Class B Revolving 

96 
Lending  resulting  in  Class  B  commitments  up  to $17.6 million  , thereby  potentially  restoring  the facility  size  to  up  to $167.6  million  . The 
borrowing base advance rate for reintroduced Class B revolving loans is 95% and the interest rate will be LIBOR plus 7.00% . 

On  June  17,  2016  an  amendment  was  made  to  the  ODART  Agreement,  to  reintroduce  Class  B  revolving  loans  from  the  Class  B 
Revolving Lender resulting in additional funding capacity of  $12.4 million , thereby increasing the total revolving commitment from  $150 
million   to   $162.4  million  ,  establishing  a  Class  B  interest  rate  equal  to  LIBOR  plus   8%  ,  a  borrowing  base  advance  rate  for  the  Class  B 
revolving loans of  92%  and make certain other changes. 

ODAF Agreement 

On August 19, 2016, we, through a wholly-owned subsidiary, entered into a  $100 million  asset-backed revolving debt facility, or the 
ODAF Agreement. The commitment bears interest at LIBOR plus  7.25% , has a borrowing base advance rate of up to  80%  and matures in 
August 2019. 

PORT II Agreement 

On  December  8,  2016,  we,  through  a  wholly-owned  subsidiary,  entered  into  a   $200  million  (consisting  of  $125  million  Class  A 
commitments, with the Class A Lenders having the ability to, in their sole discretion and on an uncommitted basis, make additional Class A 
loans of up to $75 million ) asset-backed revolving debt facility, or the PORT II Agreement. The commitment bears interest at a specified base 
rate, generally the daily CP rate, plus  2.25% (Class A), has a borrowing base advance rate of 83%  and matures in December 2018. Concurrent 
with  the  closing  of  the  PORT  II  revolving  debt  facility,  we  voluntarily  prepaid  in  full funding  debt  outstanding  from  another  asset-backed 
revolving debt facility, the PORT Agreement. 

Square 1 Agreement 

We amended and restated this revolving debt facility in November 2014 to (i) extend its maturity date to October 2015; (ii) decrease the 

interest rate to prime plus 1.25% , with a floor of 4.5% per annum; and (iii) increase our borrowing capacity to $20 million . On October 2, 
2015 an amendment was made to the Square 1 Agreement which extended the date of maturity of our corporate revolving line of credit from 
October 2015 to October 2016, added a minimum monthly interest payment and modified certain financial and portfolio covenants. In 
November 2016 we amended the Square 1 Agreement to increase the revolving commitment from an aggregate amount of  $20 million  to  $30 
million while also extending the maturity to October 2018. 

As of December 31, 2016 , future maturities of our borrowings were as follows (in thousands): 

2017 
2018 
2019 
2020 
2021 
Thereafter 
Total 

9. Warrant Liability 

$ 

$ 

306,238  
177,200  
225,000  
52,084  
—  
—  
760,522  

In  September  2014,  in  conjunction  with  a  general  marketing  agreement,  we  issued  a  warrant  to  purchase  shares  of  common  stock 
(“common  stock  warrant”)  to  a  strategic  partner.  As  of  December 31,  2016  ,  the  holder  was  entitled  to  purchase  up  to  1,985,846  shares  of 
common stock for $10.66 per share. The number of exercisable shares is dependent upon performance conditions. The warrant is exercisable 
upon vesting through the earlier of ten years after issuance, September 29, 2024, or one year after the termination of the agreement. As the 
performance conditions are met, the common stock warrant will be recorded as a liability in our consolidated balance sheets and as sales and 
marketing expense in our consolidated statements of operations. The warrant liability will be adjusted to fair value each period and recognized 
in our consolidated statements of operations as warrant liability fair value adjustment. On September 30, 2016, a performance condition was 
not met and the right to purchase  220,650  shares associated with the warrant expired. The right to purchase the remaining shares of common 
stock associated with the warrant will expire on September 30, 2017 if certain other performance conditions are not met. For the years ended 
December 31, 2016 and 2015 , no performance conditions had been met and therefore no expense or liability has been recorded. 

97 
   
   
 
 
10. Income Tax 

Our financial statements include a total income tax expense of $0 on net losses of $85.5 million , $2.2 million and $18.7 million for the 
years ended December 31, 2016 , 2015 and 2014 , respectively. A reconciliation of the difference between the provision for income taxes and 
income taxes at the statutory U.S. federal income tax rate is as follows for the years ended December 31 : 

Federal statutory rate 
Effect of: 
Change in valuation allowance 
Federal effect of change in state and local tax valuation allowance 
Income tax provision effective rate 

2016 

2015 

2014 

34.0 %    

(36.5)%   
2.5 %    
— %    

34.0 %    

(28.0)%   
(6.0)%   
— %    

34.0 % 

(35.7)% 
1.7 % 
— % 

The significant components of our deferred tax asset were as follows as of December 31 (in thousands): 

Deferred tax assets relating to: 

Net operating loss carryforwards 
Loan loss reserve 
Imputed interest income 
Deferred rent 
Miscellaneous items 
Total gross deferred tax assets 
Deferred tax liabilities: 

Internally developed software 
Property, equipment and software 
Origination costs 
Miscellaneous items 

Total gross deferred tax liabilities 
Deferred assets less liabilities 
Less: valuation allowance 
Net deferred tax asset 

2016 

2015 

   $ 

25,880  
40,897  
800  
2,670  
174  
70,421  

2,224  
6,747  
7,417  
430  
16,818  
53,603  
(53,603 )    
—  

   $ 

19,183  
20,231  
729  
1,613  
5  
41,761  

1,756  
4,613  
3,394  
20  
9,783  
31,978  
(31,978 ) 
—  

$ 

$ 

In assessing the realizability of deferred tax assets, we consider whether it is more likely than not that some portion or all of the deferred 
tax assets will not be realized. The ultimate realization of deferred tax assets is dependent upon the generation of future taxable income during 
the periods in which those temporary differences become deductible. We consider the scheduled reversal of deferred tax liabilities, projected 
future taxable income, and planned tax strategies in making this assessment. Based upon the level of historical losses and projections for future 
taxable income over the periods in which the deferred tax assets are deductible, we believe it is more likely than not that we will not realize the 
benefits of these deductible differences in the future. Therefore, we have recorded a full valuation allowance on our net deferred tax asset. 

Deductions that are not deemed more likely than not to withstand examination by a taxing authority are considered to be "uncertain tax 
positions" as defined in ASC 740 Income Taxes . Prior to January 1, 2016, we had not recognized any uncertain tax positions. During the year 
ended December 31, 2015 , we claimed deductions on our U.S. federal tax return for certain expenses related to our initial public offering that 
were  validated  at  the  level  of  substantial  authority,  but  did  not  exceed  the  "more  likely  than  not"  threshold.  We  estimate  the  tax-effected 
exposure  of  these  deductions  to  be  approximately  $2.2  million  .  These  deductions  did  not  result  in  any  change  to  our  tax  payable  or  our 
provision  for  income  taxes,  both  of  which  were  $0  as  of  and  for  the  year  ended  December 31,  2016  .  These  deductions  will  increase  our 
deferred tax asset as well as the corresponding valuation allowance. There will be no financial statement benefit derived from this additional 
deferred tax asset until such time as the valuation allowance is released. 

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Our net operating loss carryforwards for federal income tax purposes were approximately $69.7 million , $50.6 million and $57.2 million 
at December 31, 2016 , 2015 and 2014 , respectively, and, if not utilized, will expire at various dates beginning in 2029. State net operating loss 
carryforwards were $68.9 million , $49.8 million and $56.4 million at December 31, 2016 , 2015 and 2014 , respectively. Net operating loss 
carryforwards and tax credit carryforwards reflected above may be limited due to historical and future ownership changes. 

11. Fair Value of Financial Instruments 

Assets and Liabilities Measured at Fair Value on a Recurring Basis Using Significant Unobservable Inputs (Level 3) 

We evaluate our financial assets and liabilities subject to fair value measurements on a recurring basis to determine the appropriate level 
at which to classify them for each reporting period. Due to the lack of transparency and quantity of transactions related to trades of servicing 
rights  of  comparable  loans,  we  utilize  an  income  valuation  technique  to  estimate  fair  value.  We  utilize  industry-standard  modeling,  such  as 
discounted  cash  flow  models,  to  arrive  at  an  estimate  of  fair  value  and  may  utilize  third-party  service  providers  to  assist  in  the  valuation 
process. This determination requires significant judgments to be made. 

The following tables present information about our assets and liabilities that are measured at fair value on a recurring basis as of 

December 31 (in thousands): 

Description 
Assets : 

Servicing assets 
Total assets 

Description 
Assets : 

Servicing assets 
Total assets 

Level 1 

Level 2 

Level 3 

Total 

2016 

—  
—  

   $ 
   $ 

—  
—  

   $ 
   $ 

1,131      $ 
1,131      $ 

1,131  
1,131  

Level 1 

Level 2 

Level 3 

Total 

2015 

—  
—  

   $ 
   $ 

—  
—  

   $ 
   $ 

3,489      $ 
3,489      $ 

3,489  
3,489  

$ 
$ 

$ 
$ 

There were no transfers between levels for the year ended December 31, 2016 or December 31, 2015 . 

The following tables presents quantitative information about the significant unobservable inputs used for certain of our Level 3 fair value 

measurement as of December 31, 2016 and December 31, 2015 : 

Unobservable input 

Minimum 

Maximum 

Weighted Average 

December 31, 2016 

Servicing assets 

Discount rate 
Cost of service (1) 
Renewal rate 
Default rate 

30.00%    
0.09%    
46.20%    
10.32%    

30.00 %    
0.14 %    
56.54 %    
10.75 %    

30.00% 
0.11% 
50.14% 
10.48% 

(1)   Estimated cost of servicing a loan as a percentage of unpaid principal balance. 

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Unobservable input 

Minimum 

Maximum 

Weighted Average 

December 31, 2015 

Servicing assets 

Discount rate 
Cost of service (1) 
Renewal rate 
Default rate 

30.00%    
0.09%    
31.78%    
6.43%    

30.00 %    
0.09 %    
53.21 %    
10.36 %    

30.00% 
0.09% 
53.21% 
10.00% 

(1)   Estimated cost of servicing a loan as a percentage of unpaid principal balance. 

Changes in certain of the unobservable inputs noted above may have a significant impact on the fair value of our servicing asset. The 
following table summarizes the effect adverse changes in estimate would have on the fair value of the servicing asset as of December 31, 2016 
and December 31, 2015 given a hypothetical changes in default rate and cost to service (in thousands): 

Default rate assumption: 

Default rate increase of 25% 
Default rate increase of 50% 

Cost to service assumption: 

Cost to service increase by 25% 
Cost to service increase by 50% 

Assets and Liabilities Disclosed at Fair Value 

December 31, 2016 

December 31, 2015 

Servicing Assets 

$ 
$ 

$ 
$ 

(98 ) 
(188 ) 

   $ 
   $ 

(60 ) 
(120 ) 

   $ 
   $ 

(145 ) 
(282 ) 

(79 ) 
(159 ) 

Because our loans held for investment, loans held for sale and fixed-rate debt are not measured at fair value, we are required to disclose 
their fair value in accordance with ASC 825. Due to the lack of transparency and comparable loans, we utilize an income valuation technique to 
estimate fair value. We utilize industry-standard modeling, such as discounted cash flow models, to arrive at an estimate of fair value and may 
utilize third-party service providers to assist in the valuation process. This determination requires significant judgments to be made. 

Description 
Assets : 

Loans held for investment 
Loans held for sale 
Total assets 

Description 
Liabilities: 

Fixed-rate debt 

Total fixed-rate debt 

$ 

$ 

$ 
$ 

Carrying Value 

Fair Value 

December 31, 2016 
Level 1 

Level 2 

Level 3 

890,283      $ 
373     
890,656      $ 

979,780      $ 
394     
980,174      $ 

—      $ 
—        
—      $ 

—  

   $ 

—  

   $ 

979,780  
394  
980,174  

280,886      $ 
280,886      $ 

275,200      $ 
275,200      $ 

—      $ 
—      $ 

—  
—  

   $ 
   $ 

275,200  
275,200  

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Description 
Assets : 

Loans held for investment 
Loans held for sale 
Total assets 

Description 
Liabilities: 

Fixed-rate debt 

Total fixed-rate debt 

$ 

$ 

$ 
$ 

Carrying Value 

Fair Value 

December 31, 2015 
Level 1 

Level 2 

Level 3 

499,431      $ 
706     
500,137      $ 

545,740      $ 
763     
546,503      $ 

—      $ 
—        
—      $ 

—  

   $ 

—  

   $ 

545,740  
763  
546,503  

194,624      $ 
194,624      $ 

190,411      $ 
190,411      $ 

—      $ 
—      $ 

—  
—  

   $ 
   $ 

190,411  
190,411  

The following techniques and assumptions are used in estimating fair value: 

Loans  held  for  investment  and  loans  held  for  sale  -  Fair  value  is  based  on  discounted  cash  flow  models  which  contain  certain 
unobservable inputs such as discount rate, renewal rate and default rate. 

Fixed-rate debt - Our ODAST Agreement, ODAST II Agreement, SBAF Agreement and Partner Synthetic Participations are considered 
fixed-rate debt. Fair value of our fixed-rate debt is based on a discounted cash flow model with an unobservable input of discount rate. On 
May 17, 2016, we voluntarily prepaid in full all amounts due under the ODAST Agreement and simultaneously entered into the ODAST 
II Agreement. 

12. Stock-Based Compensation and Employee Benefit Plans 

Equity incentives are currently issued to employees and directors in the form of stock options and RSUs under our 2014 Equity Incentive 
Plan.  Our  2007  Stock  Option  Plan  was  terminated  in  connection  with  our  Initial  Public  Offering  (IPO).  Accordingly,  no  additional  equity 
incentives  are  issuable  under  this  plan  although  it  continues  to  govern  outstanding  awards  granted  thereunder.  Additionally,  we  offer  an 
Employee Stock Purchase Plan through the 2014 Employee Stock Purchase Plan and a 401(k) plan to employees. 

Options 

The following table summarizes the assumptions used for estimating the fair value of stock options granted under our option plans for the 

years ended December 31 : 

Risk-free interest rate 
Expected term (years) 
Expected volatility 
Dividend yield 
Weighted-average grant date fair value per share 

2016 
1.40% - 2.54% 
5.0 - 6.0 
46% - 54% 
—% 
$2.65 

2015 
1.65 - 2.13% 
5.5 - 6.0 
41 - 47% 
—% 
$5.70 

2014 
1.02 - 2.08% 
3.2 - 6.1 
35 - 59% 
—% 
$5.57 

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The following is a summary of option activity for the year ended December 31, 2016 : 

Outstanding at January 1, 2016 

Granted 
Exercised 
Forfeited 
Expired 

Outstanding at December 31, 2016 

Exercisable at December 31, 2016 

Vested or expected to vest as of December 31, 2016 

Weighted- 
Average 
Exercise 
Price 

Weighted- 
Average 
Remaining 
Contractual 
Term 
(in years) 

Aggregate 
Intrinsic 
Value 
(in thousands) 

6.16     
5.81     
0.57     
8.66     
11.75     
6.10     

4.74     

6.07     

—  
—  
—  
—  
—  
7.3  

6.6  

7.3  

   $ 

   $ 

   $ 

—  
—  
—  
—  
—  
18,928  

17,103  

18,912  

Number of 
Options 
10,711,321 
   $ 
2,240,951 
   $ 
(559,034)     $ 
(816,688)     $ 
(150,254)     $ 
   $ 

11,426,296 

6,891,188 

   $ 

11,215,431 

   $ 

Total compensation cost related to nonvested option awards not yet recognized as of December 31, 2016 was $15.6 million and will be 
recognized over a weighted-average period of approximately 2.3 . The aggregate intrinsic value of employee options exercised during the years 
ended December 31, 2016 , 2015 and 2014 was $3.0 million , $10.8 million and $12.1 million , respectively. 

Restricted Stock Units 

The following table summarizes our activities of RSUs and PRSUs during the year ended December 31, 2016 : 

Unvested at January 1, 2016 
RSUs and PRSUs granted 
RSUs vested 
RSUs forfeited/expired 
Unvested at December 31, 2016 

   $ 
   $ 

Number of RSUs 
1,853,452 
3,105,312 
(434,978)    
(635,018)     $ 
3,888,768 
   $ 

Weighted-Average Grant 
Date Fair Value 

12.85  
6.48  
13.11  
9.60  
8.46  

8.95  

Expected to vest after December 31, 2016 

3,656,537 

   $ 

During the year ended December 31, 2016 , in addition to granting RSUs, we also granted  194,207  PRSUs with a grant date fair value 
of   $5.95  .  For  each  of  the  three  annual  performance  periods,  one-third  (1/3)  of  the  total  PRSUs  may  vest  depending  upon  achievement  of 
performance-based targets. Participants have the ability to earn up to  150%  of the baseline award based on certain levels of achievement in 
excess  of  the  relevant  target  performance  level  or  could  earn  less  than  the  baseline  award,  or  nothing  at  all,  based  on  certain  levels  of 
achievement below the relevant target performance level. Measurement of performance is based on a  12 -month period ending June 30 of each 
year. Performance goals have yet to be established for the twelve-month performance periods ending June 30, 2018 and June 30, 2019. 

As of December 31, 2016 , there was $23.4 million of unrecognized compensation cost related to unvested RSUs, which is expected to be 

recognized over the next 3.0 years . 

Employee Stock Purchase Plan 

As of December 31, 2016 , there was $0.3 million of unrecognized compensation expense related to the ESPP. 

102 
 
  
   
 
   
 
 
   
 
 
 
 
 
 
  
  
  
  
  
  
  
  
  
 
 
   
 
   
 
 
 
  
  
 
 
 
 
 
The assumptions used to calculate our Black-Scholes-Merton Option Pricing Model for each stock purchase right granted under the ESPP 

were as follows or the year ended December 31 : 

Risk-free interest rate 
Expected term (years) 
Expected volatility 
Dividend yield 

2016 

2015 

2014 

0.39 %   
0.50  

52 %   
— %   

0.27%   
0.50 

42%   
—%   

0.17%
0.75 
42%
—%

Stock-based  compensation  expense  related  to  stock  options,  RSUs,  PRSUs  and  ESPP  are  included  in  the  following  line  items  in  our 

accompanying consolidated statements of operations for the year ended December 31 (in thousands): 

Sales and marketing 
Technology and analytics 
Processing and servicing 
General and administrative 
Total 

401(k) Plan 

2016 

2015 

2014 

$ 

$ 

4,002      $ 
3,199     
1,092     
7,622     
15,915      $ 

3,081      $ 
2,351     
775     
5,375     
11,582      $ 

686  
539  
219  
1,398  
2,842  

We maintain a 401(k) defined contribution plan that covers substantially all of our employees. Participants may elect to contribute their 
annual compensation up to the maximum limit imposed by federal tax law. During the years ended December 31, 2016 , 2015 and 2014 we had 
$1.4 million , $1.0 million , and $0.3 million in employer related match expense, respectively. 

13. Commitments and Contingencies 

Lease Commitments 
Operating Leases 

In  January  2013,  we  entered  into  an  operating  lease  in  Virginia  for  office  space,  which  was  amended  in  January  2015  (as  amended, 
“Virginia Lease”) to extend the term of the lease and rent additional space. The Virginia Lease calls for monthly rental payments of $65,000 , 
subject  to  escalation,  and  provides  for  a  rent  holiday  of  approximately  six  months  and  an  aggregate  $1  million  leasehold  improvement 
incentive. 

During  2014  and  2015,  we  amended  the  lease  of  our  corporate  headquarters  in  New  York  City  (as  amended,  “New  York  Lease”)  to 
extend the term of the lease and rent additional space. We will occupy additional spaces under the New York Lease incrementally, as spaces 
becomes  available,  at  which  time  we  will  incur  additional  rent  payments.  For  all  spaces  delivered  to  us  under  the  New  York  Lease  as  of 
December 31, 2016 , our average monthly fixed rent payment will be approximately $0.5 million , subject to escalations. We are entitled to rent 
credits aggregating $3.8 million and a tenant improvement allowance not to exceed $5.8 million for all spaces delivered to us under the New 
York Lease as of December 31, 2016 . The New York Lease is expected to terminate in December 2026. 

In  April  2015,  we  provided  notice  of  termination  to  the  landlord  of  one  of  our  office  spaces  in  Denver,  Colorado  (“Original  Denver 
Lease”) resulting in a termination fee of $0.4 million , which was included in general and administrative expenses for the year ended December 
31, 2015. The lease on that office space ("Original Denver Lease") expired in January 2016. 

In June 2015, we entered into a sublease in Denver, Colorado ("New Denver Lease") as the subtenant. The New Denver Lease calls for an 
average monthly fixed rent payment of approximately $144,000 . The New Denver Lease also provides for a four -month rent holiday and a 
tenant improvement allowance not to exceed $2.6 million and is scheduled to expire in April 2026. 

Certain  of  our  leases  have  free  or  escalating  rent  payment  provisions.  We  recognize  rent  expense  under  such  leases  on  a  straight-line 
basis over the term of the lease and record the difference between the rent paid and the straight-line rent expense as deferred rent within other 
liabilities  on  our  consolidated  balance  sheets.  Improvements  funded  by  tenant  allowances  are  recorded  as  leasehold  improvements  and 
depreciated  over  the  improvements’  estimated  useful  lives  or  the  remaining  lease  term,  whichever  is  shorter.  The  incentive  is  recorded  as 
deferred rent and amortized over the term of the lease. 

103 
   
 
   
 
   
 
 
  
  
  
  
  
  
   
   
   
   
   
   
 
  
  
  
 
 
Rent expense incurred totaled $7 million , $4.3 million, and $2.1 million for the years ended December 31, 2016, 2015, and 2014. 

Lease Commitments 

At December 31, 2016 , future minimum lease commitments under operating and capital leases, net of sublease income of $1.8 million , 

for the remaining terms of the operating leases were as follows (in thousands): 

For the years ending December 31, 

2017 
2018 
2019 
2020 
2021 
Thereafter 
Total 

Concentrations of Credit Risk 

$ 

$ 

7,710  
8,117  
8,686  
8,951  
9,192  
42,411  
85,067  

Financial instruments that potentially subject us to significant concentrations of credit risk consist principally of cash, cash equivalents, 
restricted cash and loans. We hold cash, cash equivalents and restricted cash in accounts at regulated domestic financial institutions in amounts 
that  exceed  or  may  exceed  FDIC  insured  amounts  and  at  non-U.S.  financial  institutions  where  deposited  amounts  may  be  uninsured.  We 
believe these institutions to be of acceptable credit quality and we have not experienced any related losses to date. 

We  are  exposed  to  default  risk  on  loans  we  originate  and  hold  and  that  we  purchase  from  our  issuing  bank  partner.  We  perform  an 
evaluation  of  each  customer's  financial  condition  and  during  the  term  of  the  customer's  loan(s),  we  have  the  contractual  right  to  limit  a 
customer's ability to take working capital loans or other financing from other lenders that may cause a material adverse change in the financial 
condition of the customer. 
Concentrations of Revenue 

For the year ended December 31, 2015, we had one group of customers that accounted for approximately 13% of total revenue, which 

was recognized through gain on sales of loans. 

Contingencies 

From time to time we are subject to legal proceedings and claims in the ordinary course of business. The results of such matters cannot be 
predicted with certainty. However, we believe that the final outcome of any such current matters will not result in a material adverse effect on 
our consolidated financial condition, consolidated results of operations or consolidated cash flows. 

14. Quarterly Financial Information (unaudited) 

The following table contains selected unaudited financial data for each quarter of 2016 and 2015 . The unaudited information should be 
read in conjunction with our financial statements and related notes included elsewhere in this report. We believe that the following unaudited 
information  reflects  all  normal  recurring  adjustments  necessary  for  a  fair  presentation  of  the  information  for  the  periods  presented.  The 
operating results for any quarter are not necessarily indicative of results for any future period. 

Gross revenues 
Net revenue 
Net income (loss) 
Net loss attributable to 
common stockholders 

Basic 
Diluted 

December 
31, 2016 
81,829 
16,260 
(36,460)    
(35,857)    
(0.50)    
(0.50)    

September 
30, 2016 
77,371 
32,333 
(17,173)    
(16,634)    
(0.23)    
(0.23)    

June 30, 
2016 
69,502 
28,857 
(18,708)    
(17,895)    
(0.25)    
(0.25)    

March 31, 
2016 
62,615 
31,456 
(13,141)    
(12,573)    
(0.18)    
(0.18)    

December 
31, 2015 
67,599 
42,299 
(5,144)    
(4,644)    
(0.07)    
(0.07)    

September 
30, 2015 
67,398  
46,033  
3,507  
3,733  
0.05  
0.05  

June 30, 
2015 
63,312    
43,015    
4,748    
4,980    
0.07    
0.07    

March 31, 
2015 
56,458 
28,312 
(5,343) 
(5,343) 

(0.08) 
(0.08) 

104 
  
  
  
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
15. Subsequent events 

Subsequent to December 31, 2016, we paid an aggregate of  $13.5 million  to purchase term loans that we previously sold to third parties. 

Schedule II—Valuation and Qualifying Accounts 

Years Ended December 31, 2016 , 2015 and 2014 

Description 

Allowance for Loan Losses: 

2016 
2015 
2014 

Deferred tax asset valuation allowance:    

2016 
2015 
2014 

Balance at 
Beginning 
of Period 

Charged to Cost 
and Expenses 

Charged 
to Other 
Accounts 
(in thousands) 

Deductions— 
Write offs 

Balance 
at End of 
Period 

53,311 
49,804 
19,443 

31,978 
26,090 
26,199 

149,963 
74,863 
67,432 

(24,209)    
(2,514)    
(5,826)    

7,270    
7,129    
2,567    

45,834    
8,402    
5,717    

(100,382)    
(78,485)    
(39,638)    

— 
— 
— 

110,162 
53,311 
49,804 

53,603 
31,978 
26,090 

105 
 
 
 
   
 
 
 
 
   
 
   
 
 
 
 
 
  
  
  
  
  
  
     
     
     
     
  
  
  
  
  
  
     
     
     
     
  
  
  
  
  
  
 
Item 9. 

Changes in and Disagreements with Accountants on Accounting and Financial Disclosure 

None. 

Item 9A. 

Controls and Procedures 

Disclosure Controls and Procedures 

As required by Rule 13a-15 under the Securities Exchange Act of 1934, “Exchange Act”, management has evaluated, with the 

participation of our Chief Executive Officer and Chief Financial Officer, the effectiveness of our disclosure controls and procedures as of the 
end of the period covered by this report. Disclosure controls and procedures refer to controls and other procedures designed to ensure that 
information required to be disclosed in the reports we file or submit under the Exchange Act are recorded, processed, summarized, and reported 
within the time periods specified in the rules and forms of the Securities and Exchange Commission. Disclosure controls and procedures 
include, without limitation, controls and procedures designed to ensure that information required to be disclosed by us in our reports that we 
file or submit under the Exchange Act are accumulated and communicated to our management, including our Chief Executive Officer and 
Chief Financial Officer, as appropriate, to allow timely decisions regarding our required disclosure. In designing and evaluating our disclosure 
controls and procedures, management recognizes that any controls and procedures, no matter how well designed and operated, can provide only 
reasonable assurance of achieving the desired control objectives, and management was required to apply its judgment in evaluating and 
implementing possible controls and procedures. 

Based on the foregoing evaluation, our Chief Executive Officer and Chief Financial Officer have concluded that, as of December 31, 

2016 , the end of the period covered by this report, our disclosure controls and procedures were effective at a reasonable assurance level. 

Management’s Annual Report on Internal Control over Financial Reporting 

  Our management is responsible for establishing and maintaining adequate internal control over financial reporting for the Company as 
defined in Rules 13a-15(f) and 15d-15(f) of the Securities Exchange Act of 1934, as amended.  The Company’s internal control over financial 
reporting is a process designed by, or under the supervision of, our Chief Executive Officer and Chief Financial Officer, and effected by our 
board of directors, management and other personnel, to provide reasonable assurance regarding the reliability of financial reporting and the 
preparation of financial statements for external purposes in accordance with generally accepted accounting principles.  Internal control over 
financial reporting includes those policies and procedures that: 

• 

• 

• 

pertain to the maintenance of records that in reasonable detail accurately and fairly reflect the transactions and dispositions of our 
assets; 
provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance 
with generally accepted accounting principles, and that our receipts and expenditures are being made only in accordance with 
authorizations of our management and directors; and 
provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of our assets 
that could have a material effect on our financial statements. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of 
any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, 
or that the degree of compliance with the policies or procedures may deteriorate. 

Our management, under the supervision of our Chief Executive Officer and Chief Financial Officer, assessed the effectiveness of the 
Company’s internal control over financial reporting as of December 31, 2016 using the criteria established in  Internal Control - Integrated 
Framework (2013)  issued by the Committee of Sponsoring Organizations of the Treadway Commission (“COSO”). Based on this assessment 
and those criteria, our Chief Executive Officer and our Chief Financial Officer concluded that our internal control over financial reporting was 
effective as of December 31, 2016 to provide reasonable assurance of the reliability of financial reporting and the preparation of financial 
statements for external purposes in accordance with U.S. generally accepted accounting principles. 

106 
   
 
  
   
 
 
 
 
 
 
 
 
 
This Annual Report on Form 10-K does not include an attestation report of our registered public accounting firm on our internal 

control over financial reporting due to an exemption established by the JOBS Act for "emerging growth companies." 

  Changes in Internal Control over Financial Reporting 

During the three months ended December 31, 2016, we made numerous changes to our internal control over financial reporting in 

preparation for and in connection with management’s annual assessment thereof, including designing and implementing new policies, 
procedures and controls, and preparing related documentation, in order to further improve and develop our internal control environment.  We 
believe that in the aggregate, these changes materially improved our internal control environment and contributed to the ability of our Chief 
Executive Officer and Chief Financial Officer to assess the effectiveness of our internal control over financial reporting.  Based on an 
evaluation and testing of these efforts, we determined that the previously identified significant deficiency related to information technology 
general controls has been remediated to the extent that it no longer constitutes a significant deficiency.  Other than the aforementioned items, 
there were no changes in our internal control over financial reporting during the quarter ended December 31, 2016 that materially affected, or 
are reasonably likely to materially affect, our internal control over financial reporting. 

Item 9B. 

Other Information 

None. 

107 
 
 
  
 
PART III 

Item 10. 

Directors, Executive Officers and Corporate Governance 

The information required by this item will be included under the caption “Directors, Executive Officers and Corporate Governance” in 
our Proxy Statement for the 2016 Annual Meeting of Stockholders to be filed with the SEC within 120 days of the fiscal year ended December 
31, 2016 , which we refer to as our 2017 Proxy Statement, and is incorporated herein by reference. 

The  Company  has  a  “Code  of  Business  Conduct  and  Ethics  Policy”  that  applies  to  all  of  our  employees,  including  our  Principal 
Executive Officer, Principal Financial Officer, Principal Accounting Officer and our Board of Directors. A copy of this code is available on our 
website at http://investors.ondeck.com. We intend to satisfy the disclosure requirement under Item 5.05 of Form 8-K regarding amendment to, 
or waiver from, a provision of our Code of Business Conduct and Ethics Policy by posting such information on our investor relations website 
under the heading “Governance—Governance Documents” at http://investors.ondeck.com. 

Item 11. 

Executive Compensation 

The  information  required  by  this  item  will  be  included  under  the  captions  “Executive  Compensation”  and  under  the  subheadings 
“Board’s  Role  in  Risk  Oversight,”  “Non-Employee  Director  Compensation,”  “Outside  Director  Compensation  Policy,”  and  “Compensation 
Committee  Interlocks  and  Insider  Participation”  under  the  heading  “Directors,  Executive  Officers  and  Corporate  Governance”  in  the  2017 
Proxy Statement and is incorporated herein by reference. 

Item 12. 

Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters 

The  information  required  by  this  item  will  be  included  under  the  captions  “Security  Ownership  of  Certain  Beneficial  Owners  and 
Management” and under the subheading “Potential Payments upon Termination or Change in Control” and “Equity Benefit and Stock Plans” 
under the heading “Executive Compensation” in the 2017 Proxy Statement and is incorporated herein by reference. 

Item 13. 

Certain Relationships and Related Transactions, and Director Independence 

The  information  required  by  this  item  will  be  included  under  the  captions  “Certain  Relationships  and  Related  Transactions”  and 
“Directors, Executive Officers and Corporate Governance—Director Independence” in the 2017 Proxy Statement and is incorporated herein by 
reference. 

Item 14. 

Principal Accounting Fees and Services 

The  information  required  by  this  item  will  be  included  under  the  caption  “Proposal  Two:  Ratification  of  Selection  of  Independent 

Registered Public Accountants” in the 2017 Proxy Statement and is incorporated herein by reference. 

108 
  
  
  
  
  
  
  
  
  
  
 
PART IV 

Item 15. 

Exhibits, Financial Statement Schedules 

Item 15(a)(1) and (2) and 15(c) Financial Statements and Schedules 

See “Index to Consolidated Financial Statements” in Item 8 of this Annual Report on Form 10-K. Other financial statement schedules 

have not been included because they are not applicable or the information is included in the financial statements or notes thereto. 

Item 15(a)(3) 

The exhibits filed or incorporated by reference as part of this Annual Report on Form 10-K are listed in the Exhibit Index immediately 

preceding the exhibits. We have identified in the Exhibit Index each management contract and compensation plan filed as an exhibit to this 
Annual Report on Form 10-K in response to Item 15(a)(3) of Form 10-K. 

Item 15(b) Exhibits 

The documents listed in the Exhibit Index of this report are incorporated by reference or are filed with this Annual Report on Form 10-K, 

in each case as indicated therein (numbered in accordance with Item 601 of Regulation S-K). 

109 
  
  
 
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to 

be signed on its behalf by the undersigned, thereunto duly authorized. 

SIGNATURES 

Date: March 2, 2017 

Date: March 2, 2017 

On Deck Capital, Inc. 

/s/    Howard Katzenberg          
Howard Katzenberg 
Chief Financial Officer 
(Principal Financial Officer) 

/s/ Nicholas Sinigaglia 
Nicholas Sinigaglia 
Senior Vice President 
( Principal Accounting Officer ) 

POWER OF ATTORNEY 

KNOW  ALL  THESE  PERSONS  BY  THESE  PRESENTS,  that  each  person  whose  signature  appears  below  constitutes  and  appoints 
Noah Breslow, Howard Katzenberg and Cory Kampfer, and each of them, his attorneys-in-fact, each with full power of substitution, for him in 
any and all capacities, to sign any and all amendments to this Annual Report on Form 10-K, and to file the same, with exhibits thereto and 
other  documents  in  connection  therewith, with  the  Securities  and  Exchange  Commission,  hereby  ratifying  and  confirming  all  that  each  said 
attorneys-in-fact or his substitute or substitutes, may do or cause to be done by virtue hereof. 

Pursuant  to  the  requirements  of  the  Securities  Exchange  Act  of  1934,  this  report  has  been  signed  below  by  the  following  persons  on 

behalf of the registrant and in the capacities and on the dates indicated. 

110 
  
  
  
  
  
  
  
  
   
 
  
  
  
  
  
  
Signature 

Title 

Chief Executive Officer and 
Director (Principal Executive 
Officer) 

Chief Financial Officer 
(Principal Financial Officer) 

Senior Vice President 
(Principal Accounting Officer) 

   Director 

   Director 

   Director 

   Director 

   Director 

   Director 

   Director 

/s/ Noah Breslow 
Noah Breslow 

/s/ Howard Katzenberg 
Howard Katzenberg 

/s/ Nicholas Sinigaglia 
Nicholas Sinigaglia 

/s/ David Hartwig 
David Hartwig 

/s/ Daniel Henson 
Daniel Henson 

/s/ Bruce P. Nolop 
Bruce P. Nolop 

/s/ James D. Robinson 
James D. Robinson III 

/s/ Jane J. Thompson 
Jane J. Thompson 

/s/ Ronald F. Verni 
Ronald F. Verni 

/s/ Neil E. Wolfson 
Neil E. Wolfson 

Date 

March 2, 2017 

March 2, 2017 

March 2, 2017 

   March 2, 2017 

   March 2, 2017 

   March 2, 2017 

   March 2, 2017 

   March 2, 2017 

   March 2, 2017 

   March 2, 2017 

111 
   
 
 
 
 
  
  
  
     
     
  
  
    
     
  
     
     
  
  
    
     
  
     
     
  
  
    
     
  
     
     
     
     
  
     
     
     
     
  
     
     
     
     
  
     
     
     
     
  
     
     
     
     
  
     
     
     
     
  
     
     
     
     
 
Exhibit Index 

Exhibit 
Number 
3.1 
3.2 
4.1 
4.2 

4.3 
10.1+ 

10.2+ 

10.3+ 
10.4+ 

10.5+ 
10.6+ 

10.7+ 

10.8+ 

10.9+ 

10.10+ 

10.11+ 

10.12+ 
10.13 

10.13.1 

10.14 

Description 

   Amended and Restated Certificate of Incorporation 
   Third Amended and Restated Bylaws 
   Form of common stock certificate. 

Ninth Amended and Restated Investors’ Rights Agreement, dated 
March 13, 2014, by and among the Registrant and certain of its 
stockholders. 

   Form of warrant to purchase common stock. 

Form of Indemnification Agreement between the Registrant and each 
of its directors and executive officers. 
Amended and Restated 2007 Stock Incentive Plan and forms of 
agreements thereunder. 

   2014 Equity Incentive Plan and forms of agreements thereunder. 
2014 Employee Stock Purchase Plan and form of agreement 
thereunder. 

   Employee Bonus Plan. 

Outside Director Compensation Policy as amended through July 29, 
2016. 
Confirmatory Employment Offer Letter between the Registrant and 
Noah Breslow dated October 30, 2014. 
Confirmatory Employment Offer Letter between the Registrant and 
James Hobson dated November 7, 2014. 
Confirmatory Employment Offer Letter between the Registrant and 
Howard Katzenberg dated November 3, 2014. 
Form of Change in Control and Severance Agreement between the 
Registrant and Noah Breslow. 
Form of Change in Control and Severance Agreement between the 
Registrant and other executive officers. 
   Form of Performance Unit Agreement 

Lease, dated September 25, 2012, by and between the Registrant and 
1400 Broadway Associates L.L.C. 
Lease Modification Agreement, dated March 3, 2015, by and 
between Registrant and ESRT 1400 Broadway, L.P. 
Third Amended and Restated Credit Agreement, dated as of June 17, 
2016, by and among OnDeck Account Receivables Trust 2013-1 
LLC, as Borrower, the Lenders party thereto from time to time, 
Deutsche Bank AG, New York Branch, as Administrative Agent for 
the Lenders and Collateral Agent for the Secured Parties, Deutsche 
Bank Trust Company Americas, as Paying Agent for the Lenders, 
and Deutsche Bank Securities, Inc., as Syndication Agent, 
Documentation Agent and Lead Arranger 

Filed / 
Incorporated by 
Reference from 
Form * 
8-K 
8-K 
S-1 
S-1 

Incorporated 
by Reference 
from Exhibit 
Number 
3.1 
3.1 
4.1 
4.2 

S-1 
S-1 

S-1 

S-1/A 
S-1/A 

S-1 
Filed herewith. 

S-1 

S-1 

S-1 

S-1 

S-1 

8-K 
S-1 

10-K 

10-Q 

4.6 
10.1 

10.2 

10.3 
10.4 

10.5 

10.7 

10.8 

10.9 

10.10 

10.11 

10.1 
10.12 

10.21 

10.1 

Date Filed 

12/22/2014
8/3/2016
11/10/2014
11/10/2014

11/10/2014
11/10/2014

11/10/2014

12/4/2014
12/4/2014

11/10/2014

11/10/2014

11/10/2014

11/10/2014

11/10/2014

11/10/2014

9/21/2016
11/10/2014

3/10/2015

8/9/2016

10.15 

Second Amended and Restated Loan and Security Agreement, dated 
March 21, 2011, by and among Small Business Asset Fund 2009 
LLC, each Lender party thereto from time to time and Deutsche 
Bank Trust Company Americas, as amended January 10, 2014. 

S-1 

10.15 

11/10/2014

112 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
     
     
     
     
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
     
     
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
  
  
  
  
  
  
  
 
10.16 

10.17 

10.18 

10.19 

10.20 

10.21 

10.22 

10.23 

10.24 

10.25 

10.26 

21.1 
23.1 

Third Amended and Restated Credit Agreement, dated as of April 28, 
2016, by and among On Deck Asset Company, LLC, as Borrower, 
the Lenders party thereto from time to time, WC 2014-1, LLC, as 
Administrative Agent, and Deutsche Bank Trust Company Americas, 
as Paying Agent and as Collateral Agent for the Secured Parties 

Base Indenture, dated May 17, 2016, by and between OnDeck Asset 
Securitization Trust II LLC and Deutsche Bank Trust Company 
Americas 

Series 2016-1 Indenture Supplement, dated May 17, 2016, by and 
between OnDeck Asset Securitization Trust II LLC and Deutsche 
Bank Trust Company Americas 

Note Issuance and Purchase Agreement, dated as of November 25, 
2015, by and among OnDeck Asset Pool, LLC, in its capacity as 
Issuer, the Purchasers party thereto from time to time, Jefferies 
Funding LLC, as Administrative Agent for the Purchasers, and 
Deutsche Bank Trust Company Americas, as Paying Agent and as 
Collateral Agent for the Secured Parties 
Form of Managed Applicant Commission Agreement between the 
Registrant and its funding advisors. 
Amended and Restated Credit Agreement, dated as of February 26, 
2016, by and among Receivable Assets of OnDeck, LLC, as 
Borrower, the Lenders party thereto from time to time, SunTrust 
Bank, as Administrative Agent for the Class A Revolving Lenders 
and Wells Fargo Bank, N.A., as Paying Agent and as Collateral 
Agent for the Secured Parties 

Credit Agreement, dated August 19, 2016, by and among OnDeck 
Asset Funding I LLC, as Borrower, the Lenders party thereto from 
time to time, Ares Agent Services, L.P., as Administrative Agent for 
the Lenders and Collateral Agent for the Secured Parties and Wells 
Fargo Bank, N.A., as Paying Agent 
Second Amended and Restated Loan and Security Agreement, dated 
June 30, 2016, by and among On Deck Capital, Inc., as Borrower, 
Pacific Western Bank, as Lender and ODWS, LLC, as Guarantor. 
First Amendment to the Second Amended and Restated Loan and 
Security Agreement, dated October 11, 2016, by and among On Deck 
Capital, Inc., as Borrower, Pacific Western Bank, as Lender and 
ODWS, LLC, as Guarantor. 
Second Amendment to the Second Amended and Restated Loan and 
Security Agreement, dated November 17, 2016, by and among On 
Deck Capital, Inc., as Borrower, Pacific Western Bank, as Lender 
and ODWS, LLC, as Guarantor. 
Credit Agreement, dated as of December 8, 2016, by and among 
Prime OnDeck Receivable Trust II, LLC, as Borrower, the Lenders 
party thereto from time to time, Credit Suisse, AG, New York 
Branch, as Administrative Agent for the Class A Lenders, and Wells 
Fargo Bank, N.A., as Paying Agent and as Collateral Agent 

   List of subsidiaries of the Registrant. 

Consent of Ernst & Young LLP, Independent Registered Public 
Accounting Firm. 

10-Q 

10.4 

8/9/2016

10-Q 

10.2 

8/9/2016

10-Q 

10.3 

8/9/2016

10-K 

10.19 

3/3/2016

S-1 

10-Q 

10.20 

10.1 

11/10/2014

5/5/2016

10-Q 

10.1 

11/7/2016

Filed herewith. 

Filed herewith. 

Filed herewith. 

Filed herewith. 

   Filed herewith.       
Filed herewith. 

113 
   
 
 
 
 
 
 
 
 
  
 
  
  
  
  
 
  
  
  
  
 
  
  
  
  
  
  
  
  
  
  
  
  
 
  
  
  
  
  
  
  
  
  
     
     
  
  
     
     
  
  
     
     
  
  
     
     
     
  
  
     
     
31.1 

31.2 

32.1 

32.2 

101.INS

Certification pursuant to Section 302 of the Sarbanes-Oxley Act of 
2002, Rule 13a-14(a)/15d-14(a), by President and Chief Executive 
Officer. 
Certification pursuant to Section 302 of the Sarbanes-Oxley Act of 
2002, Rule 13a-14(a)/15d-14(a), by President and Chief Financial 
Officer. 
Certification pursuant to 18 U.S.C. Section 1350, as adopted pursuant 
to Section 906 of the Sarbanes-Oxley Act of 2002, by President and 
Chief Executive Officer. 
Certification pursuant to 18 U.S.C. Section 1350, as adopted pursuant 
to Section 906 of the Sarbanes-Oxley Act of 2002, by President and 
Chief Financial Officer. 
XBRL Instance Document 

Filed herewith. 

Filed herewith. 

Filed herewith. 

Filed herewith. 

Filed herewith. 

101.SCH

XBRL Taxonomy Extension Schema Document 

Filed herewith. 

101.CAL 

XBRL Taxonomy Extension Calculation Linkbase Document

Filed herewith. 

101.DEF

XBRL Taxonomy Extension Definition Linkbase Document 

Filed herewith. 

101.LAB 

XBRL Taxonomy Extension Labels Linkbase Document

Filed herewith. 

101.PRE

XBRL Taxonomy Extension Presentation Linkbase Document 

Filed herewith. 

*

+

All exhibits incorporated by reference to the Registrant's Form S-1 or S-1/A registration statements relate to Registration No. 333-
200043
Indicates a management contract or compensatory plan.

114