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On Deck Capital Inc

ondk · NYSE Financial Services
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Sector Financial Services
Industry Financial - Credit Services
Employees 501-1000
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FY2018 Annual Report · On Deck Capital Inc
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2018 Annual Report

Dear Fellow Shareholders,  

Since making our first loan in August of 2007, OnDeck has been solely focused on the success of small businesses. 
Our mission is to create and deliver innovative lending experiences and financial solutions to help small businesses 
succeed,  and  2018  was  our  strongest  year  ever  as  we  solidified  our  position  as  the  top  online  lender  to  small 
businesses with over $10 billion of loans made since inception and delivered record profitability.  

2018 was a pivotal year highlighted by strategic progress, strong growth and profitability.  We began the year with 
an ambitious agenda and we accomplished the objectives we laid out.     

We grew our core lending franchise.  We had record originations of nearly $2.5 billion, a 17% increase from 2017.  
We grew the loan portfolio 23% significantly exceeding the 10-15% target we set for the year. The growth was broad- 
based with growth in all geographies (US, Canada and Australia), loan types (term loans and lines of credit) and 
distribution channels (direct, strategic partner and funding advisor).    

We increased margin.  Net Interest Margin increased 290 basis points to 29.0% driven by higher loan yields. The 
yield on our loans increased to 36.2% due to a series of pricing initiatives we implemented over the course of the 
year and strong portfolio credit performance. The increase in loan yield led to an improved margin because we were 
able to hold funding costs steady despite higher market interest rates, as we refinanced debt at much lower costs.    

We  strengthened  risk  management.  We  tightened  underwriting  in  2017  and  our  net  charge-offs  improved 
considerably.  We  insourced  collections  on  late-stage  delinquent  accounts  to  improve  outcomes  for  us  and  our 
customers and we instilled a risk-based framework that enables us to rapidly adapt to changing market conditions 
as we responsibly grow the business.  Because of these initiatives and the favorable external environment, our 2018 
portfolio performance was exceptional with our Provision Rate improving to 6.0% and Net Charge-off Rate improving 
to 11.3%.  The Provision Rate was at the low-end of our 6-7% target range and our Net Charge-off Rate was below 
our 12-14% target range.   

We improved efficiency.  We consolidated loan operations in Denver, reduced our leased space in New York and 
increased the productivity of our marketing spend.  These actions, along with many others, resulted in an improved 
Efficiency Ratio for the year while we continued to invest in our growth initiatives.  We expect our efficiency ratios 
will  rise  slightly  in  2019  given  our  planned  incremental  investment  in  ODX,  equipment  finance,  our  technology 
platform, and other initiatives. As we pursue these initiatives, we will be disciplined in balancing our investments in 
long-term growth with near-term profitability.   

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We bolstered our funding profile.  We executed approximately $700 million of financings in 2018 and significantly 
lowered our borrowing spreads.  Our Cost of Funds Rate for the year averaged 6.3%, essentially flat with 2017 as the 
savings from lower spreads on debt refinancing offset the impact of higher market interest rates. Additionally, we 
improved  the  terms  and  structures  of  our  credit  facilities  and  increased  the  breadth  and  depth  of  our  funding 
providers by adding leading life insurance companies and new banks. We also established funding facilities in Canada 
and  Australia  that  reduced  our  exposure  to  fluctuations  in  foreign  exchange  rates  and  implemented  hedging 
strategies designed to reduce our exposure to rising interest rates.  

We also made significant progress on our three strategic growth initiatives. 

o 

First, we launched ODX as a separate wholly-owned subsidiary to focus on providing financial institutions 
with platform and support services for their online small business lending programs.  We announced PNC 
as our second major ODX banking relationship, recently went live with their pilot program and are on track 
for a full rollout in 2019. We are initially powering PNC’s line-of-credit offering and hope to expand with 
them  over  time.  Chase  program  volume  dipped  slightly  in  2018  as  new  regulatory  requirements  were 
implemented, but their fourth quarter originations rebounded to historical levels.  Finally, the pipeline of 
financial institutions interested in ODX services is strong and growing. 

o  Second, we are scaling our international operations which further diversifies our risk profile and revenue 
streams.  Australia organically grew its portfolio over 80% in 2018 and credit quality remained solid.  We 
also announced we are combining our Canadian operations with Evolocity Financial Group in a transaction 
that significantly increases the scope of our operations in Canada. Upon closing, the new OnDeck Canada 
will be the second largest online small business lender in Canada and we have plans for its continued growth.  
We made significant strides in our international operations over the last couple of years and we expect them 
to be profitable in 2020.  

o  And third, we are expanding our financing offerings.  We added new features such as instant funding to 
our  lines  of  credit  and  announced  equipment  finance  as  our  next  loan  offering  for  our  customers.    The 
equipment finance market opportunity is significant, and the sector is ripe for disruption as many existing 
lender processes are cumbersome. We are targeting loans of $5,000 to $150,000 with terms of 2-5 years 
secured  by  essential-use  equipment.  The  added  duration  will  reduce  portfolio  churn  and  increase  our 
relevance to our clients.  Our entrance to the equipment finance market will be gradual and prudent, so it 
will not materially impact 2019, but it has the potential to be a meaningful part of our business over time.    

Finally, we delivered record profitability as we executed our strategy.  We generated $28 million of Net Income 
and $45 million of Adjusted Net Income*.  That equates to 35 cents and 58 cents per diluted share and returns on 
average common equity of 10% and 16%, respectively.   

* Adjusted Net Income is a Non-GAAP measure.  See “Non-GAAP Financial Measures” in Item 7 of the Company’s Annual Report on Form 10-K 
attached to this letter.  

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And we believe the business is well-positioned for continued success. Having served approximately 100,000 clients 
over the last decade, we are fulfilling our mission to create innovative lending experiences and financial solutions to 
help  small  businesses  succeed.  Moreover,  our  hybrid  model  which  combines  the  speed  and  innovation  of  a 
technology company with the human touch of a local bank is a key differentiator with our clients, a competitive 
advantage relative to our online peers, and a driver of our A+ rating with the Better Business Bureau and 5-star rating 
from Trustpilot.       

The small business lending market is large and remains underserved.  Our thesis calling for the evolution of small 
business  lending  from  costly,  inefficient  and  burdensome  paper-based  processes  to  digital  applications  and 
electronic  servicing  is  coming  to  fruition.  The  number  of  small  businesses  who  have  applied  for  a  loan  online 
increased  again  in  the  Fed’s  most  recent  survey,  but  the  total  still  represents  less  than  30%  of  small  businesses 
seeking  capital.  We  believe  this  secular  shift  toward  online  activity  will  continue  and  be  an  underlying  driver  to 
increase market share.     

Our loan offerings are tailored to meet the needs of small businesses and our expansion into equipment finance will 
enable us to better serve small businesses and earn a greater share of our clients’ financing wallet. The OnDeck 
Score®,  which  is  our  proprietary  analytic  and  scoring  model,  has  been  enhanced  through  our  learnings  from 
processing  over  1.5  million  customer  applications  and  originating  over  $10  billion  of  loans.  Our  diversified 
distribution channels are a competitive advantage as we can allocate spending across channels to maximize expected 
returns based on market opportunities and competitive dynamics.   

Our loan portfolio exceeds $1.2 billion dollars and is well diversified by industry (with over 700 industries served), 
geography  (with  customers  in  all  50  states  and  growing  international  operations  in  Australia  and  Canada),  and 
offering (with term loans and lines of credit accounting for 84% and 16% of outstanding balances, respectively). Our 
client demographic is well-established with the median small business operating for over 8 years and generating 
approximately $650,000 of annual revenue.   

Our balance sheet has never been stronger and is well-positioned to support our growth agenda with increased loan 
loss reserves, considerable liquidity and robust capital ratios.  We increased our Allowance for Loan Losses to $140 
million and our Reserve Ratio to 12.2% at year-end 2018.  Liquidity remained strong with approximately $250 million 
of available borrowing capacity in our committed debt facilities and $60 million of cash and equivalents at year end. 
We  also  recently  secured  an  $85  million  corporate  line  of  credit  from  a  syndicate  of  banks.    We  grew  OnDeck 
shareholders’ equity to $300 million and book value per diluted share to $3.77. Our capital ratios were strong with 
26% equity to assets and our leverage was conservative with a debt-to-equity ratio of just 2.7 times at year end.  

The environment remains conducive to lending.  The economy continues to expand, and small businesses continue 
to seek capital.  Small business optimism is off its peak but remains high by historic standards, and while economists 
are calling for slightly slower growth in 2019, demand for our loan offerings remains strong.  Application volume in 
2018 was at a record level driven by small business investment, the secular shift toward digitization, and continued 
expansion in OnDeck’s distribution channels. On the competitive side, small business lending continues to attract 
capital and industry marketing spend is high, but pricing remains rational and risk-adjusted margins attractive.  On 
the regulatory front, we are seeing increased interest in enacting stronger privacy legislation, additional disclosure 
requirements  and  the  elimination  of  “confessions  of  judgement;”  all  of  which  we  support.   Regulators  appear 
receptive  to  innovative  solutions  for  FinTech  companies  and  we  continue  to  evaluate  licensing  and  chartering 
options that might unify the regulatory environment in which we operate. 

We have set an ambitious agenda for 2019 as we advance our mission of helping small businesses succeed through 
innovative lending experiences and financing offerings. First, we are going to build upon our success by continuing 
to  grow  our  US  lending  operations.  Objectives  for  the  year  include  growing  our  loan  portfolio,  improving  our 
customer experience and enhancing our originations and servicing platforms.  

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Second, we are going to continue to invest in adjacencies that offer high growth and return potential.  We are going 
to scale our international operations to position them for profitability in 2020.  We expect continued strong organic 
growth in Australia and, in Canada, the Evolocity transaction is on-track to close by mid-year. We will accelerate 
investment in ODX as we build our capabilities and infrastructure to support growth from existing clients and the 
onboarding  of  new  clients  seeking  to  digitize  their  lending  processes.  And  we  will  gradually  roll  out  equipment 
finance loans through our distribution channels over the course of the year.     

Finally, we will continue to fortify the foundation that supports our competitive advantages and the success of our 
long-term model.  On the funding side, we will work to continue to further diversify and deepen our funding sources 
while  maintaining  appropriate  liquidity.  With  respect  to  risk  management,  we  will  continue  to  optimize  our 
decisioning models and the OnDeck Score®, enhance our portfolio monitoring capabilities, and improve collection 
practices.  And on the technology side, we will advance our technology stack which will enable us to deliver a better 
customer experience, drive efficiencies across products and launch new products in the future with faster time to 
market.     

In conclusion, 2018 was a banner year for OnDeck and we are excited about 2019. We continue to execute our 
strategy which is focused on delivering continued growth and increased profitability, while finding more ways to 
serve  our  small  business  customers’  financing  needs.  In  2018,  profitability  in  the  core  US  lending  business 
significantly increased with improvement in just about every key performance indicator. That profitability is fueling 
our investments in high-growth areas such as ODX, international and equipment finance, each of which has attractive 
return and portfolio diversification aspects to it.  We are confident our actions will lead to increased shareholder 
value as we balance near-term performance with investments that position us for long-term success.  

None of this would be possible without the dedication and support of the nearly 600 professionals that choose to 
devote their time and talents to furthering the OnDeck mission every day. In the last couple of years, we significantly 
bolstered the OnDeck team by adding experienced professionals with track records of success across all functions.  I 
am  confident  we  have  the  skill  sets  in  place  to  capitalize  on  opportunities  and  react  to  changes  in  the  fluid 
environment we operate in.  Our employees are truly our greatest asset and I thank them and you for the opportunity 
to lead this great organization into its next chapter.       

Best Regards,  

Noah Breslow 
Chairman and Chief Executive Officer 

4 

 
 
 
 
 
 
 
 
 
 
 
 
 
UNITED STATES

SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

FORM 10-K

(MARK ONE)

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
ACT OF 1934

FOR THE FISCAL YEAR ENDED DECEMBER 31, 2018

OR

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934

FOR THE TRANSITION PERIOD FROM                 TO

Commission File Number 001-36779

On Deck Capital, Inc.

(Exact name of registrant as specified in its charter)

Delaware
(State or other jurisdiction of
incorporation or organization)

42-1709682
(I.R.S. Employer
Identification No.)

1400 Broadway, 25th Floor

New York, New York 10018

(Address of principal executive offices)

(888) 269-4246

(Registrant’s telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:

Title of each class
Common Stock, par value $0.005 per share

Name of each exchange on which registered
New York Stock Exchange

Securities registered pursuant to Section 12(g) of the Act:

None.

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.    YES  

    NO  

Indicate  by  check  mark  whether  the  registrant  is  not  required  to  file  reports  pursuant  to  Section 13  or  Section 15(d)  of  the 

Act.    YES  

    NO  

 
 
 
 
 
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange 
Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been 
subject to such filing requirements for the past 90 days.    YES  

    NO  

Indicate by check mark whether the registrant has submitted electronically every Interactive Data file required to be submitted pursuant to 
Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required 
to submit such files).    YES  

    NO  

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§232.405 of this chapter) is not contained 
herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference 
in Part III of this Form 10-K or any amendment to this Form 10-K. 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting 
company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” and “smaller reporting company,” 
and "emerging growth company" in Rule 12b-2 of the Exchange Act.:

Large accelerated filer

Non-accelerated filer

Accelerated filer

Smaller reporting company

Emerging growth company

If an emerging growth company, indicate by check
mark if the registrant has elected not to use the
extended transition period for complying with any
new or revised financial accounting standards
provided pursuant to Section 13(a) of the Exchange
Act.

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    YES  

    NO  

The aggregate market value of the common stock by non-affiliates of the registrant, based on the closing price of a share of the registrant’s 
common stock on June 30, 2018 (the last business day of the registrant's most recently completed second fiscal quarter) as reported by the New 
York Stock Exchange on such date was $357,933,625. Shares of the registrant’s common stock held by each executive officer, director and 
holder of 10% or more of the outstanding common stock have been excluded in that such persons may be deemed to be affiliates. This calculation 
does not reflect a determination that certain persons are affiliates of the registrant for any other purpose.

The number of shares of the registrant’s common stock outstanding as of February 20, 2019 was 75,638,940. 

DOCUMENTS INCORPORATED BY REFERENCE

Portions of the registrant’s definitive Proxy Statement for its 2019 Annual Meeting of Stockholders are incorporated by reference in Part III 
of this Annual Report on Form 10-K. Such Proxy Statement will be filed with the U.S. Securities and Exchange Commission within 120 days 
after the end of the fiscal year to which this report relates. Except with respect to information specifically incorporated by reference in this 
Form 10-K, the Proxy Statement is not deemed to be filed as part of this Form 10-K.

On Deck Capital, Inc.

Table of Contents

Business

PART I
Item 1.
Item 1A. Risk Factors
Item 1B. Unresolved Staff Comments
Item 2.
Item 3.
Item 4.

Properties
Legal Proceedings
Mine Safety Disclosures

PART II
Item 5.

Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 
Securities
Selected Consolidated Financial Data
Management’s Discussion and Analysis of Financial Condition and Results of Operations

Item 6.
Item 7.
Item 7A. Quantitative and Qualitative Disclosures About Market Risk
Consolidated Financial Statements and Supplementary Data
Item 8.
Changes in and Disagreements with Accountants on Accounting and Financial Disclosures
Item 9.
Item 9A. Controls and Procedures
Item 9B. Other Information

PART III
Item 10. Directors, Executive Officers and Corporate Governance
Item 11.
Item 12.
Item 13.
Item 14.

Executive Compensation
Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters
Certain Relationships and Related Transactions, and Director Independence
Principal Accounting Fees and Services

Page

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CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS

This report contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 
and other legal authority. These forward-looking statements concern our operations, economic performance, financial condition, 
goals, beliefs, future growth strategies, objectives, plans and current expectations.

Forward-looking statements appear throughout this report including in Item 1. Business, Item 1A. Risk Factors, Item 3. 
Legal Proceedings and Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations, including 
but not limited to statements under the subheading "2019 Outlook." Forward-looking statements can generally be identified by 
words such as “will,” “enables,” “expects,” "intends," "may," “allows,” "plan," “continues,” “believes,” “anticipates,” “estimates” 
or similar expressions.

Forward-looking statements are neither historical facts nor assurances of future performance. They are based only on our 
current beliefs, expectations and assumptions regarding the future of our business, anticipated events and trends, the economy and 
other future conditions. As such, they are subject to inherent uncertainties, risks and changes in circumstances that are difficult to 
predict and in many cases outside our control. Therefore, you should not rely on any of these forward-looking statements. Our 
expected results may not be achieved, and actual results may differ materially from our expectations.

Important factors that could cause or contribute to such differences include risks relating to: our ability to attract potential 
customers to our platform and broaden our distribution capabilities and offerings; the degree to which potential customers apply 
for loans, are approved and borrow from us; anticipated trends, growth rates, loan originations, volume of loans sold and challenges 
in our business and in the markets in which we operate; the ability of our customers to repay loans and our ability to accurately 
assess creditworthiness; our ability to adequately forecast and reserve for loan losses; the impact of our decision to tighten our 
credit  policies;  our  liquidity  and  working  capital  requirements,  including  the  availability  and  pricing  of  new  debt  facilities, 
extensions and increases to existing debt facilities, increases in our corporate line of credit and securitizations to fund our existing 
operations and planned growth, including the consequences of having inadequate resources to fund additional loans or draws on 
lines of credit; our reliance on our third-party service providers and the effect on our business of originating loans without third-
party funding sources; the impact of increased utilization of cash or incurred debt to fund originations; the effect on our business 
of utilizing cash for voluntary loan purchases from third parties; our enterprise risk management efforts misaligning with our 
strategic objectives; the effect on our business of the current credit environment, increases in interest rate benchmarks and our 
ability to manage our liquidity, losses and revenue growth to sustain any changes in a credit cycle; any failure of our operating 
controls, procedures and security measures; our ability to hire and retain necessary qualified employees in a competitive labor 
market;  practices  and  behaviors  of  members  of  our  funding  advisor  channel  and  other  third  parties  who  may  refer  potential 
customers to us; changes in our product distribution channel mix and/or our funding mix; our ability to anticipate market needs 
and develop new and enhanced offerings to meet those needs; lack of customer acceptance of possible increases in interest rates 
and  origination  fees  on  loans;  maintaining  and  expanding  our  customer  base;  the  impact  of  competition  in  our  industry  and 
innovation by our competitors; our anticipated and unanticipated growth and growth strategies, including the introduction of new 
products or features, such as our plans to expand the availability of our platform to other lenders through our wholly-owned ODX 
subsidiary, expand in in new or existing international markets and enter the equipment finance market, and our ability to effectively 
manage that growth; the substantial investments we will be required to make to fund our growth strategies and their negative 
impact on our financial performance unless and until our strategies are successful; our decision to enter into any hedging transactions; 
our reputation and possible adverse publicity about us or our industry; the availability and cost of our funding, including challenges 
in replacing existing debt facilities and arranging funding for new types of loans; the impact of funding loans from our cash 
reserves; locating funding sources for new types of loans that are ineligible for funding under our existing credit or securitization 
facilities and the possibility of reducing originations of these loan types; the effect of potential selective pricing increases; our 
failure to anticipate or adapt to future changes in our industry; the impact of the Tax Cuts and Jobs Act of 2017 and any related 
Treasury regulations, rules or interpretations, if and when issued; our ability to offer loans to our small business customers that 
have terms that are competitive with alternative sources of capital; our ability to issue new loans to existing customers that seek 
additional capital; the evolution of technology affecting our offerings and our markets; our compliance with applicable local, state 
and federal and non-U.S. laws, rules and regulations and their application and interpretation, whether existing, modified or new; 
our ability to adequately protect our intellectual property; the effect of litigation or other disputes to which we are or may be a 
party; the increased expenses, disclosures and administrative workload associated with being a public company and our loss of 
emerging growth company effective 2020; the unenforceability of choice of law provisions in our loan agreements and any potential  
violation of state interest rate limit laws; our ability to successfully evaluate, consummate and integrate acquisitions;  failure to 
maintain an effective system of internal controls necessary to accurately report our financial results and prevent fraud; the estimates 
and estimate methodologies used in preparing our consolidated financial statements; failure to detect or prevent violations of our 
codes of conduct by our employees or funding advisor partners; the future trading prices of our common stock and the impact of 
securities analysts’ reports and shares eligible for future sale on these prices; our ability to prevent or discover security breaches, 
disruption in service and comparable events that could compromise the personal and confidential information held in our data 
1

systems, reduce the attractiveness of our platform or adversely impact our ability to service our loans; the impact of our cost 
rationalization programs; and other risks, including those described in this report in Item 1A. Risk Factors and other documents 
that we file with the Securities and Exchange Commission, or SEC, from time to time which are or will be available on the SEC 
website at www.sec.gov.

Except  as  required  by  law,  we  undertake  no  duty  to  update  any  forward-looking  statements.  Readers  are  also  urged  to 
carefully review and consider all of the information in this report, as well as the other documents we make available through the 
SEC’s website.

In this report, when we use the terms “OnDeck,” the “Company,” “we,” “us” or “our,” we are referring to On Deck Capital, 
Inc. and its consolidated subsidiaries, and when we use the term "ODX" we are referring to our wholly-owned subsidiary ODX, 
LLC, in each case unless the context requires otherwise.

2

 
PART I

Item 1.

Business

 Our Company

On Deck Capital, Inc. is the proven leader in transparent and responsible online lending to small business. We were founded 
in 2006 and pioneered the use of data analytics and digital technology to make real-time lending decisions and deliver capital 
rapidly to small businesses online. Our mission is to help small businesses succeed. Today, we offer a wide range of term loans 
and lines of credit customized for the needs of small business owners. We also offer bank clients a comprehensive technology and 
services platform to help them digitize their small business lending process through ODX, a wholly-owned subsidiary. In December 
2018,  we  announced  our  intention  to  enter  the  equipment  finance  market.  OnDeck  has  provided  over $10  billion in  loans  to 
customers in 700 different industries across the United States, Canada and Australia. We have an A+ rating with the Better Business 
Bureau and are rated 5 stars by Trustpilot.

We are a leading platform for online small business lending and continue to transform small business lending by making 
it efficient and convenient for small businesses to access working capital through innovative lending experiences and financial 
products.  Our  platform  touches  every  aspect  of  the  customer  life  cycle,  including  customer  acquisition,  sales,  scoring  and 
underwriting, funding, and servicing and collections. Enabled by our proprietary technology and analytics, we aggregate and 
analyze thousands of data points from dynamic, disparate data sources, and the relationships among those attributes, to assess the 
creditworthiness  of  small  businesses  rapidly  and  accurately.  The  data  points  include  customer  activity  shown  on  their  bank 
statements, business and personal credit bureau reports, government filings, tax and census data.  Small businesses can apply for 
a term loan or line of credit, 24 hours a day, 7 days a week, on our website in minutes and, using our proprietary OnDeck Score®, 
we can make a funding decision immediately and fund as fast as 24 hours. 

We also offer bank clients a comprehensive technology and services platform that facilitates online lending to small business 
customers through our subsidiary, ODX. In 2018, we established ODX in response to the growing demand from banks for third-
party digital origination solutions.  ODX will strive to provide bank and financial institution clients a best-in-class solution package 
consisting  of  platform-as-a-service  technology  modules,  consultative  analytics  and  business  process  services,  and  real-time 
origination services support to enable digital small business origination solutions. Over time, we believe ODX can become a 
significant contributor to OnDeck’s financial growth and profitability, especially given ODX’s wide range of potential bank and 
non-bank partners. However, we do not expect ODX to be profitable in the coming year as our near-term focus is on expanding 
our capabilities and scaling the business. 

Since we made our first loan in 2007, we have originated more than $10 billion of loans and as of December 31, 2018, our 

total assets were $1.2 billion and our loans held for investment, net, was $1.0 billion.

In 2018, 2017 and 2016, we originated $2.5 billion, $2.1 billion and $2.4 billion of loans, respectively. Our originations 
have been supported by a diverse and scalable set of funding sources, including committed debt facilities, securitization facilities 
and, prior to 2018, OnDeck Marketplace, our whole loan sale platform for institutional investors. In 2018, 2017 and 2016, we 
recorded gross revenue of $398.4 million, $351.0 million and $291.3 million, respectively. In 2018, we generated $27.7 million
of net income attributable to On Deck Capital, Inc common stockholders compared to net losses of $11.5 million and $83.0 million
in 2017 and 2016, respectively.  Our Adjusted Net Income (Loss), a non-GAAP financial measure, was $45.4 million, $4.2 million
and $(67.0) million over the same three-year period. See Item 7. Management’s Discussion and Analysis of Financial Condition 
and Results of Operations—Non-GAAP Financial Measures for a discussion and reconciliation of Adjusted Net Income to net 
income (loss). 

We were incorporated in the state of Delaware on May 4, 2006. We operate from our headquarters in New York, New York 
and also have offices in Arlington, Virginia, Denver, Colorado, Sydney, Australia and Toronto, Canada. Additional information 
about us is available on our website at http://www.ondeck.com. The information on our website is not incorporated herein by 
reference and is not a part of this report.

OnDeck, the OnDeck logo, OnDeck Score, OnDeck Marketplace, ODX and other trademarks or service marks of OnDeck 
appearing in this report are the property of OnDeck. Trade names, trademarks and service marks of other companies appearing in 
this report are the property of their respective holders, including FICO®, a registered trademark of Fair Issac Corporation. We have 
generally omitted the ® and TM designations, as applicable, for the trademarks used in this report.

3

 
 
Our Market and Solution

The small business lending market is vast and underserved. OnDeck’s vision is to be the first-choice lending partner for 
underserved small businesses. According to the FDIC, there were $219 billion in outstanding business loans in the U.S. with 
balances of $250,000 or below at June 30, 2018 across 24.3 million loans.

We offer a suite of financing options, currently through term loans and lines of credit, tailored to meet the needs of small 
businesses throughout their life cycle. Since we made our first loan in 2007, we have originated more than $10 billion of loans 
across more than 700 industries in all 50 states, as well as Canada and Australia. The top five states in which we, or our issuing 
bank partner, originated loans in 2018 were California, Florida, Texas, New York and New Jersey, representing approximately 
15%, 9%, 9%, 7% and 4% of our total loan originations, respectively. As of December 31, 2018, our customers had a median 
annual revenue of approximately $681,005, with 90% of our customers having between $148,699 and $4.2 million in annual 
revenue, and have been in business for a median of 9 years, with 90% in business between 2 and 28 years. During 2018, the average 
size of a term loan we made was $55,490 and the average size of a line of credit extended to our customers was $33,689.

We believe our scale offers significant benefits, including lower customer acquisition costs, access to a broader dataset, 

better underwriting decisions and a lower cost of capital, compared to certain smaller online lending businesses.

We believe our customers choose us because we provide the following key benefits sought by small business borrowers:

• 

• 

Tailored Solutions. We offer small businesses a suite of financing choices with our term loans and lines of credit that we 
believe can be tailored to effectively address small businesses' particular funding needs. We believe that small businesses 
prefer to work with providers with whom they can build long-term relationships and that the range of our offerings makes 
us an ideal lending partner. Our term loans are available from $5,000 up to $500,000 with maturities of three to 36 months 
and our lines of credit range from $6,000 to $100,000 and are repayable within six or twelve months of the date of most 
recent draw. We believe this provides a wider range of term lengths, pricing alternatives and repayment options than any 
other online small business lender. We also report customer performance to several business credit bureaus, which can 
help small businesses build their business credit.  

Simple. Small businesses can submit an application on our website in as little as minutes. We are able to provide many 
loan applicants with an immediate decision and, if approved, fund as fast as 24 hours. Because we require no in-person 
meetings, collect comprehensive information electronically and have an intuitive online application form, we have been 
able to significantly increase the convenience and efficiency of the application process without burdensome documentation 
requirements.

•  Human.  Being  “human”  is  about  understanding  our  customers  and  treating  them  with  respect. We  employ  a  hybrid 
approach to deliver a "human" experience, where people and technology complement one another.  Our internal sales 
force and customer service representatives provide assistance throughout the application process and the life of the loan. 
Our U.S-based representatives support customers in the U.S., and currently also Canada, and our separate Sydney-based 
representatives support customers in Australia. Our representatives are available Monday through Saturday before, during 
and after regular business hours to accommodate the busy schedules of small business owners. Our website enables our 
customers to complete the loan application process online, but they may also elect to mail, fax or securely email us their 
application and related documentation. We believe that our inclusion of the human element differentiates us from many 
digital lenders that attempt to complete transactions with no human interaction as well as from banks that, we believe, 
have a poor history of customer service and satisfaction.

Our Loan Distribution Channels

We source our lending customers through three diverse distribution channels:  Direct Marketing, Strategic Partners and 

Funding Advisors.

•  Through our direct marketing channel, we make contact with prospective customers utilizing direct mail, outbound calling, 

social media and other online marketing. 

• 

In our strategic partner channel we enter into agreements with third parties that serve or otherwise have access to the 
small business community, who then introduce us to prospective customers.  Strategic partners include, among others, 
small  business-focused  service  providers,  other  financial  institutions,  financial  and  accounting  solution  providers, 
payment processors, independent sales organizations and other websites.  Strategic partners conduct their own marketing 
activities which may include email marketing, leveraging existing business relationships and direct mail.  Our business 
development team is dedicated to expanding our network of strategic partners and leveraging their relationships with 
small businesses to acquire new customers.  In general, if a strategic partner refers a customer that takes a loan from us, 
we pay that strategic partner a referral fee based on the amount of the originated loan.  Strategic partners differ from 
funding advisors (described below) in that strategic partners generally provide a referral to our direct sales team and our 

4

direct sales team is the main point of contact with the customer.  On the other hand, funding advisors serve as the main 
points of contact with the customer on its initial loan and may help a customer access multiple funding options besides 
those we offer.  As a result, funding advisors' commissions generally exceed strategic partners' referral fees. We generally 
do not recover these commissions or fees upon default of a loan. Generally, no other fees are paid to strategic partners.

•  Through our funding advisor program, we make contact with prospective customers by entering into relationships with 
third party independent advisors, known as funding advisor program partners, or FAPs, that typically offer a variety of 
financial services to small businesses. FAPs conduct their own marketing activities, which may include direct mail, online 
marketing,  paid  leads,  television  and  radio  advertising  or  leveraging  existing  business  relationships.  FAPs  include 
independent  sales  organizations,  commercial  loan  brokers  and  equipment  leasing  firms.  FAPs  act  as  intermediaries 
between potential customers and lenders by brokering business loans on behalf of potential customers. As part of our 
FAP strategy, we require a detailed certification process, including background checks, to approve a FAP, and annual 
recertifications in order to remain a FAP. We also employ a senior compliance officer whose responsibilities include 
overseeing compliance matters involving our funding advisor program channel.  Our relationships with FAPs provide 
for the payment of a commission at the time the term loan is originated or line of credit account is opened. We generally 
do not recover these commissions upon default of a loan. As of December 31, 2018, we had active relationships with 
more than 400 FAPs, and in 2018, 2017 and 2016, no single FAP was associated with more than 2.0%, 1.7%, and 2.1% 
of our total originations, respectively.

Our Competitive Strengths

We believe the following competitive strengths differentiate us and serve as barriers for others seeking to enter our market:

• 

• 

Singular Focus and Visibility. We are passionate about small businesses. Since we began lending in 2007, we have focused 
exclusively on assessing and delivering credit to small businesses. We believe this passion, focus and small business 
credit expertise provides us with significant competitive advantages, including deep insight into small businesses and 
their financing needs.  Our partnerships with well-known companies such as JPMorgan Chase Bank, National Association, 
or JPM, PNC Bank, National Association, or PNC, Intuit Inc., and others also help increase our visibility and validate 
our brand.  

Significant Scale. We have originated over $10 billion in loans across more than 700 industries since we made our first 
loan in 2007.  We believe our extensive experience and significant scale allow us to obtain and analyze large and growing 
amounts of data, which provides us with greater insight to identify, understand and meet the needs of our customers and 
prospective customers as well as better manage our business.  For business reasons and because of our scale we were 
able to become an NYSE listed company, which requires us to meet high standards of transparency, governance, financial 
reporting and other legal requirements. We believe this differentiates us from non-listed small business lenders. 

•  Diversified Distribution Channels. We have established distribution capabilities through diversified channels, including 
direct marketing, strategic partnerships and funding advisors. Having multiple distribution channels enables us to optimize 
our targeting efforts and resource allocation in response to fluctuations in customer demand and marketing costs and the 
overall competitive landscape by channel. Moreover, each channel provides its own set of complimentary benefits. Our 
direct  marketing  includes  direct  mail,  outbound  calling,  social  media  and  other  online  marketing,  enhances  brand 
awareness and fosters customer retention and loyalty. Our strategic partners, including small business-focused service 
providers, payment processors, and other financial institutions, offer us access to their base of small business customers 
and data that can be used to enhance our targeting capabilities. Our relationships with a large network of funding advisors, 
including businesses that provide loan brokerage services, expand our reach in identifying and serving more customers 
and aid brand awareness.

•  Proprietary Small Business Credit Evaluation. We use data, analytics and technology to optimize our business operations 
and  the  customer  experience.  Our  loan  decision  process,  including  our  proprietary  OnDeck  Score,  provide  us  with 
significant visibility and predictability to assess the creditworthiness of small businesses and allow us to better serve 
more customers across more industries. With each loan application, each originated loan and each payment received, our 
dataset expands and our loan decision process improves. We are able to lend to more small businesses than if we relied 
on personal credit scores alone. We are also able to use our proprietary data and analytics engine to pre-qualify customers 
and market to those customers we believe are predisposed to take a loan and have a higher likelihood of approval.  When 
we believe it is warranted, we may also utilize our hybrid approach which utilizes our online platform together with our 
judgmental underwriting to help tailor the right financial solution for our customers.  We believe that our technology and 
decisioning  process  allow  us  to  more  quickly  and  dynamically  make  credit  adjustments  in  changing  environments 
compared to certain smaller or less experienced lenders.

5

 
•  End-to-End Integrated Technology Platform. We built our integrated platform specifically to meet the financing needs 
of small businesses. Our platform touches every aspect of the customer life cycle, including customer acquisition, sales, 
scoring and underwriting, funding, and servicing and collections. This purpose-built infrastructure is enhanced by robust 
fraud protection, multiple layers of security and proprietary application programming interfaces. It enables us to deliver 
a superior customer experience and facilitates agile decision making. 

•  High Customer Satisfaction and Repeat Customer Base. Our strong value proposition has been validated by our customers. 
We achieved an overall Net Promoter Score of 81 for the year ended December 31, 2018 based on our internal survey of 
U.S. customers in all three of our distribution channels. The Net Promoter Score is a widely used index ranging from 
negative 100 to positive 100 that measures customer loyalty. Our score places us at the upper end of customer satisfaction 
ratings and compares favorably to the average Net Promoter Score of 35 for the financial services industry. We have also 
consistently achieved an A+ rating from the Better Business Bureau. We believe that high customer satisfaction has played 
an important role in repeat borrowing by our customers. In 2018, 2017, and 2016, 52%, 52% and 53%, respectively, of 
loan originations were by repeat term loan customers, who either replaced their existing term loan with a new, usually 
larger, term loan or took out a new term loan after paying off their existing OnDeck term loan in full. Repeat customers 
generally demonstrate improvements in key metrics such as revenue and bank balance when they return for an additional 
loan. Approximately 29% percent of our origination volume from repeat customers in 2018 was due to unpaid principal 
balances rolled from existing loans directly into new loans. Generally each repeat customer seeking another term loan 
must meet the following standards:

• 

• 

• 

the business must be approximately 50% paid down on its existing loan;

the business must be current on its outstanding OnDeck loan with no material delinquency history; and

the business must be fully re-underwritten and determined to be of adequate credit quality.

•  Differentiated Funding Platform. We source funding principally through debt facilities and securitizations with a diverse 
group of banks, insurance companies and other institutional lenders.  This diversity provides us with a mix of scalable 
funding sources, significant capital commitments and access to flexible funding for growth. In addition, because we 
contribute a portion of the capital for each loan we fund via our debt facilities and securitizations, we are able to align 
interests with our lenders.

•  Durable Business Model. Since we began lending in 2007, we have successfully operated our business through both 
strong and weak economic environments. The diversity of our portfolio including loans to over 97,000 small businesses 
in over 700 industries results in minimal portfolio concentrations and reduces sensitivity to industry specific downturns 
or events. Our real-time data, short duration loans, automated daily and weekly collections, risk management capabilities 
and unit economics enable us to react rapidly to changing market conditions.

Our Strategy for Responsible Growth and Improved Profitability 

Our vision is to become the first choice lender to underserved small businesses while growing responsibly and increasing 

profitability. In doing so, and to accomplish this, we intend to:

•  Expand in Each of our Distribution Channels and Optimize our Funnel. We plan continued efficient investment in direct 
marketing to increase our brand awareness and add new customers. As our dataset expands, we will continue to pre-
qualify and market to those customers we believe are predisposed to take a loan and have a higher likelihood of approval. 
We have seen success from this strategy as the direct marketing channel continued to originate more dollar volume than 
any other channel in 2018. We also intend to grow originations by broadening our indirect distribution capabilities through 
expanding our strategic partner and funding advisor networks. Our strategic partner channel offers our lowest customer 
acquisition  cost  while  enhancements  to  our  funding  advisor  network  has  led  to  increased  application  volume  and 
conversion rates. We regularly seek to improve our efficiency in attracting new and repeat customers to apply for loans 
from us, to increase the number of completed loan applications and improve the conversion rate of completed applications 
into funded loans for qualified small businesses. This includes many aspects of our business from marketing, sales and 
customer  support,  underwriting,  funding  and  servicing.  By  optimizing  our  sales  funnel,  we  seek  to  reduce  customer 
acquisition costs, responsibly increase loan originations and improve profitability.

•  Continue to Optimize Decisioning Models. We continually update our decisioning models based on additional data and 
use that information to refine and optimize our marketing and lending decisions. For example, during 2018 as in prior 
years, in the ordinary course of business, we conducted numerous underwriting tests of discreet pools of loans with defined 
characteristics to assess the profitability of the sample.  Testing included specific sectors, credit profiles and loan terms.  
We incorporate the learnings from these tests, both positive and negative, into our underwriting which we believe will 
lead to increased originations and profitability. 

6

•  Expand Loan Offerings and Features. We will continue to develop financing solutions and enhancements for underserved 
small businesses throughout their life cycle. We offer lines of credit with limits up to $100,000 and term loans up to 
$500,000 with terms up to 36-months. In 2018, we launched a line of credit instant funding option to small businesses 
via their debit cards through our agreements with Ingo Money and Visa and announced our intention to enter into the 
equipment finance market. We regularly evaluate and explore new ideas including variations of existing loans through 
test pilot programs before new loans or loan enhancements are fully introduced. We believe expanded offerings and 
features will help retain existing customers, attract new customers and ultimately increase customer lifetime value. 

•  Grow International Businesses. We continue to grow our business in both Canada and Australia where we believe the 
markets  for  online  small  business  loans  are  still  relatively  new  and  underserved. This  growth  includes  our  recently 
announced intention to combine our Canadian business with Evolocity Financial Group, or Evolocity, a private, Montréal-
based online small business lender. As we grow our international business, we will closely monitor and adjust our pricing 
and costs, including the costs of integrating businesses with Evolocity. We believe there are other promising international 
markets, although our near-term plans do not include expansion of OnDeck lending into additional countries.

•  Grow  ODX.  We  believe  the  opportunity  exists  to  further  expand  ODX,  which  offers  bank  clients  a  comprehensive 
technology  and  services  platform  to  facilitate  online  lending  to  their  small  business  customers.  We  have  existing 
agreements with JPM and PNC, each of which uses ODX services to support the origination and underwriting processes 
for a portion of their small business customers. We intend to work with our existing bank clients to increase the volume 
and scope of our business together and are actively seeking to expand the ODX customer base to include other banks and 
small business lenders. ODX was previously known as OnDeck-as-a-Service.

•  Extend Customer Lifetime Value. We believe we have an opportunity to increase revenue and loyalty from new and 
existing customers, thereby extending customer lifetime value. We continue to add benefits to our customer offerings to 
increase engagement and usage of our platform.  For example, in 2018, we introduced line of credit instant funding, 
which allows our customers to more quickly access funds, and we continuously explore ways to enhance our loan offerings 
and features. Our publicly announced plans to enter the equipment finance market are driven by our goal of offering both 
new and existing customers another lending solution to match their needs.

Our Loans and Loan Pricing

We offer term loans and lines of credit to eligible small businesses. We currently offer term loans from $5,000 to $500,000. 
The original term of each individual term loan ranges from 3 to 36 months. Customers repay our term loans through fixed, automatic 
ACH collections from their business bank account on either a daily or weekly basis. We offer a revolving line of credit with fixed 
6 or 12 month level-yield amortization on amounts outstanding and automated weekly ACH payments. We currently offer lines 
of credit from $6,000 to $100,000. In addition to originating our own loans, we also purchase certain term loans and lines of credit 
from our issuing bank partner who originates those loans.

Our term loan and line of credit sizes and pricing are based on a risk assessment generated by our proprietary data and 
analytics engine, which includes the OnDeck Score. Pricing is determined primarily based on the customer’s OnDeck Score, the 
business owner's FICO® score, loan term and origination channel. Loans originated through direct marketing and strategic partners 
are generally priced lower than loans originated through FAPs due to the commission structure of the FAP program as well as the 
relative risk profile of the borrowers within the channel. Additionally, we may offer discounts to qualified repeat customers as 
part of our loyalty program.

For all of our term loans and lines of credit, our customers are quoted multiple pricing metrics to provide transparency and 

help them better understand the cost of their loan, including:

• 

• 

• 

• 

the total repayment amount in dollars;

the annual percentage rate, or APR;

the average monthly payment amount; and 

the “Cents on Dollar,” or COD, which expresses the total amount of interest that will be paid per dollar borrowed. 

In order to provide our customers with pricing transparency, during the fourth quarter of 2016, we adopted the SMART 
Box™ - which stands for “Straightforward Metrics Around Rate and Total cost,” a model pricing disclosure and comparison tool 
introduced by the Innovative Lending Platform Association, or ILPA, of which we are a founding member. The SMART Box 
presents prospective customers with the key terms of their loan and several standardized pricing metrics to evaluate the cost of 
the term loan or line of credit, including the total cost of capital, APR, the average monthly payback amount, and the COD cost 
of the loan.

7

Cents on Dollar borrowed reflects the monthly interest paid by a customer to us for a loan, and does not include the loan 
origination fee and the repayment of the principal of the loan. As of December 31, 2018, the APRs of our term loans ranged from 
9.1% to 99.8% and the APRs of our lines of credit ranged from 11.0% to 63.2%. Because many of our loans are short term in 
nature and APR is calculated on an annualized basis, we believe that small business customers tend to evaluate these short term 
loans primarily on a Cents on Dollar borrowed basis rather than APR. 

We believe that our product pricing has historically been higher than traditional bank loans to small businesses and lower 
than certain non-bank small business financing alternatives such as merchant cash advances.  The weighted average APR for our 
term loans and lines of credit declined from 54.4% in 2014 to 41.4% in 2016.  During the same period, the weighted average COD 
per dollar borrowed per month for our term loans declined from 2.32 cents to 1.82 cents. Since mid 2016, we implemented price 
increases which increased our weighted average COD and weighted average APR.  For the year ended December 31, 2018, our 
weighted average COD per dollar borrowed per month and weighted average APR were 2.14 cents and 46.9%, respectively. For 
the year ended December 31, 2017, our weighted average COD per dollar borrowed per month and weighted average APR were 
1.95 cents and 43.7%, respectively.  We intend to continue to manage the pricing of our loans to optimize between risk-adjusted 
yields and loan origination volume.  See Item 7. Management's Discussion and Analysis of Financial Condition and Results of 
Operations —Key Factors Affecting Our Performance—Pricing.

Our Risk Management

Our management team has operated the business through both strong and weak economic environments and has developed 

significant risk management experience and protocols. 

Risk is overseen by the risk management committee, which is comprised of certain members of our board of directors and 
meets regularly to examine our credit and enterprise risks. The risk management committee also has established management 
committees that are comprised of members of our management team that monitor key risks and we have teams within the company 
that monitor and report on various enterprise risks. Credit risk is the most fundamental and significant risk faced by the Company.

We make credit decisions based on real-time performance data about our small business customers. We believe that the data 
and analytics powering the OnDeck Score can predict the creditworthiness of a small business better than models that rely solely 
on the personal credit score of the small business owner. Our analysis suggests that the current iteration of our proprietary credit-
scoring model has become more accurate than previous versions at identifying credit risk in small businesses across a range of 
credit risk profiles than personal credit scores alone.

In addition, because our loans generally require automated payment of principal and interest either daily or weekly and allow 
for ongoing data collection, we obtain early-warning indicators that provide a higher degree of visibility not just on individual 
loans, but also on macro portfolio trends. Insights gleaned from such real-time performance data provide the opportunity for us 
to be agile and adapt to changing conditions. For the year ended December 31, 2018, the average length of a term loan at origination 
was approximately 11.8 months compared to 12.1 months for the year ended December 31, 2017. We believe the rapid amortization 
and recovery of amounts from the short duration of our portfolio helps to mitigate our overall loss exposure.

Our credit risk team is responsible for portfolio management, allowance for loan losses, or ALLL, credit model validation 
and underwriting performance. This team engages in numerous risk management activities, including reporting on performance 
trends, and monitoring of portfolio concentrations.

We also focus on a variety of other enterprise risks and processes, including but not limited to:

•  Liquidity and Market Risks.  Liquidity risk is the risk that we will not maintain adequate financial resources to meet our 
financial obligations.  We mitigate liquidity risk by using a funding strategy that allows us to access debt facilities and 
the securitization markets through a diverse set of banks, insurance companies and other institutional lenders, which 
reduces our dependence on any one source of capital.  Market risks relate to potential implications of fluctuating interest 
rate or currency exchange rates on our operations or financial results. Liquidity and market risks are monitored by an 
asset liability committee.    

•  Operational Risks including: (1) ensuring our IT systems, security protocols and business continuity plans are maintained, 
reviewed and tested; (2) establishing and testing internal controls with respect to financial reporting; (3) recruiting and 
retaining talent and (4) other risks associated with developing and executing business strategies.

•  Regulatory Risks.  Regulatory risk involves regularly reviewing the legal and regulatory environment to ensure compliance 

with existing laws and anticipate future legal or regulatory changes that may impact us.

•  Competitive Risks including threat of new and existing market entrants.

8

Our Subsidiaries

We conduct certain of our operations through subsidiaries that support our business. We offer bank clients a comprehensive 
technology and services platform that facilitates online lending to small business customers through our ODX subsidiary. Several 
of our other subsidiaries are special purpose vehicles acting as the borrower in different asset-backed revolving debt facilities and 
one other subsidiary is a special purpose vehicle acting as the issuer under our current asset-backed securitization vehicle.

See Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations—Liquidity and Capital 
Resources and Note 8 of Notes to Consolidated Financial Statements elsewhere in this report for more information regarding our 
subsidiaries.

Our Information Technology and Security

Our Information Security program is based on principles that reflect our goals and that form the foundation of the policies, 
standards and procedures of our Information Security Policy. These underlying principles expand on traditional confidentiality, 
integrity and availability models to provide a framework for: safeguarding critical and sensitive company, customer and other 
information we maintain in many formats including databases, electronic mail and paper documents; protecting critical company 
business applications, both those under development and those in live production environments; securing many types of computing 
devices  including  data  center  assets  through  desktop  and  laptop  computers;  protecting  company  communications  networks 
including wireless, voice over IP and Internet connectivity; and facilitating discussions with third parties when establishing contracts 
or service level agreements governing information security arrangements.

Our  network  is  configured  with  multiple  layers  of  security  with  the  goal  of  detecting,  preventing,  and  responding  to 
unauthorized access to or probing of our information.  In addition to regular internal vulnerability scans, we submit to external 
penetration testing to validate our defenses and to identify areas for improvement.

Our applications are engineered with a focus on security and protected using a number of preventative controls in addition 
to  in-code  measures.  We  also use  security  protocols  for  communication  among  applications.  All  of  our  public Application 
Programming Interfaces, or APIs, and websites use Transport Layer Security Applications and are analyzed for security flaws 
internally by a dedicated team in order to maintain our security posture through continued development and functional improvement.

Our systems infrastructure is deployed on a private cloud hosted in co-located redundant data centers in New Jersey and 
Colorado. We believe that we have enough physical capacity to support our operations for the foreseeable future. We have multiple 
layers of redundancy to support the reliability of network service and achieved 99.9% monthly uptime. We also have a working 
data redundancy model with comprehensive backups of our databases and software.

Our Intellectual Property

We protect our intellectual property through a combination of trademarks, trade dress, domain names, copyrights and trade 

secrets, as well as contractual provisions and restrictions on access to our proprietary technology.

We have registered trademarks in the United States, Canada and Australia for “OnDeck,” “ODX,” “OnDeck Score,” “OnDeck 
Marketplace,” the OnDeck logo and many other trademarks. We also have filed other trademark applications in the United States 
and certain other jurisdictions and will pursue additional trademark registrations to the extent we believe it will be beneficial.

9

Our Employees

As of December 31, 2018, we had 587 full-time employees in our New York, Denver, Virginia, Sydney, Australia, and 

Toronto, Canada offices as well as employees who work remotely. 

In 2018 we refreshed our core values to help us focus even more on helping our small business customers succeed:

One Team

We know that the best outcomes happen when we work together.

Switched On

We are passionate about small businesses, our company, and each other.

Driven to Win

Every decision counts in our journey to lend responsibly and win with integrity.

Focused Innovation

We invent where it differentiates us and leverage existing solutions where it doesn't.

Strike the Right Balance

Our entrepreneurial culture keeps us nimble and standards and processes keep us well-managed.

We consider our relationship with our employees to be satisfactory and we have not had any work stoppages. None of our employees 
are represented by a labor union or covered by a collective bargaining agreement.

Government Regulation

We and our bank partners are affected by laws and regulations, and judicial interpretations of those laws and regulations, 
that apply to businesses in general, as well as to commercial lending. This includes a range of laws, regulations and standards that 
address  information  security,  privacy,  fair  lending  and  anti-discrimination,  fair  sales/marketing  practices,  transparency,  credit 
bureau reporting, anti-money laundering and sanctions screening, licensing and interest rates, among other things. Because we 
are not a bank and are engaged in commercial lending, we are not subject to certain of the laws and rules that only apply to banks 
and that has federal preemption over certain state laws and regulations.  However, we purchase term loans and lines of credit from 
our issuing bank partner that is subject to laws and rules applicable to banks and commercial lenders.  We may consider, among 
other regulatory alternatives, full, limited or other special purposes state bank charters; the U.S. Office of the Comptroller of the 
Currency’s full service national bank charter or its special purpose national bank charter for FinTech companies; or other alternatives 
or chartering regimes. 

State Lending Regulations

Interest Rate Regulations

Although the federal government does not regulate the maximum interest rates that may be charged on commercial loan 
transactions, some states have enacted commercial rate laws specifying the maximum legal interest rate at which commercial 
loans can be made in their state. We only offer commercial loans. All loans originated directly by us provide that they are to be 
governed by Virginia law.  Virginia does not have rate limitations on commercial loans of $5,000 or more or licensing requirements 
for commercial lenders making such loans.  Our underwriting team and senior members of our credit risk team are headquartered 
in Arlington, Virginia, and that is where our commercial loan contracts are made. With respect to loans where we work with a 
partner or issuing bank, the issuing bank may utilize the law of the jurisdiction applicable to the bank in connection with its 
commercial loans.

Licensing Requirements

In states and jurisdictions that do not require a license to make commercial loans, we typically make term loans and extend 
lines of credit directly to customers pursuant to Virginia law, which is the governing law we require in the underlying loan agreements 
with our customers. There are five states that have licensing requirements where we do not make any term loans and instead 
purchase term loans made by an issuing bank partner: California, Nevada, North Dakota, South Dakota and Vermont. Beginning 
in 2016, we began to acquire line of credit draws under lines of credit extended by our issuing bank partner in those states.  Due 
to regulatory limitations, we do not originate lines of credit directly in those five states.  In addition to those five states, there are 
other states and jurisdictions that require a license or have other requirements or restrictions applicable to commercial loans, 
including both term loans and lines of credit, and may not honor a Virginia choice of law. In these other states, historically we 
have originated some term loans and lines of credit directly but purchased other term loans and lines of credit from issuing bank 
partners, the foregoing depending on the requirements or restrictions of these other states.  Those other states assert either that 
their own licensing laws and requirements or requirements should generally apply to commercial loans made by nonbanks, or 

10

apply to commercial loans made by nonbanks of certain principal amounts, with certain interest rates, to certain business entity 
types or based on other terms. In such other states and jurisdictions and in some other circumstances, term loans and lines of credit 
are made by an issuing bank partner that is not subject to such state law, and may be sold to us. Certain lines of credit are extended 
by an issuing bank partner in all 50 states in the U.S. and we may purchase extensions under those lines of credit.  For the years 
ended December 31, 2018, 2017 and 2016, loans made by issuing bank partners constituted 18.9%, 22.6% and 22.2%, respectively, 
of our total loan originations (including both term loans and draws on lines of credit). 

The issuing bank partner establishes its underwriting criteria for the issuing bank partner program in consultation with us. 
We recommend commercial loans to the issuing bank partner that meet the bank partner's underwriting criteria, at which point the 
issuing bank partner may elect to fund the term loan or extend the line of credit. If the issuing bank partner decides to fund the 
loan (including term loans and line of credit extensions), it retains the economics on the loan for the period that it owns the loan. 
The issuing bank partner earns origination fees from the customers who borrow from it and retains the interest paid during the 
period that the issuing bank partner owns the loan. In exchange for recommending loans to an issuing bank partner, we earn a 
marketing referral fee based on the loans recommended to, and originated by, that issuing bank partner. Historically, we have been 
the purchaser of the loans that we refer to issuing bank partners.  Our agreement with our issuing bank partner also provides for 
a collateral account, which is maintained at the issuing bank. The account serves as cash collateral for the performance of our 
obligations under the relevant agreements, which among other things may include compliance with certain covenants, and also 
serves to indemnify the issuing bank partner for breaches by us of representations and warranties where it suffers damages as a 
result of the loans that we refer to it.  Our current agreement with our issuing bank partner, Celtic Bank, or Celtic, expires October 
2019 and the agreement automatically extends for one-year periods unless terminated by either party.  Celtic is an industrial bank 
chartered by the state of Utah and makes small business and certain other loans. The agreement with Celtic may not be assigned 
without the prior written consent of the non-assigning party. We may in the future and from time to time work with a different 
bank partner, or multiple bank partners.   

We are not required to have licenses to make commercial loans under any state laws as currently in effect and our operations 
as presently conducted. Virginia, unlike some other jurisdictions, does not require licensing of commercial lenders. Because we 
make loans from Virginia in accordance with the Virginia choice of law in our loan agreements, we are not required, with respect 
to any loans we originate, to be licensed as a lender in other jurisdictions that honor the Virginia choice of law. 

Federal Lending Regulations

We are a commercial lender and as such there are federal laws and regulations that affect our lending operations. These laws 
include, among others, portions of the Wall Street Reform and Consumer Protection Act, or the Dodd-Frank Act, the Equal Credit 
Opportunity Act, the Fair Credit Reporting Act, Economic and Trade Sanctions rules, the Electronic Signatures in Global and 
National Commerce Act, the Service Members Civil Relief Act, the Telephone Consumer Protection Act of 1991, and Section 5 
of the FTC Act prohibiting unfair and deceptive acts or practices.  In addition, there are other federal laws that do not directly 
govern our business but with respect to which we have established certain procedures, including procedures to designed to protect 
our platform from being used to launder money.

Competition

The small business lending market is highly competitive and fragmented and we expect it to remain so in the future. Our 
principal competitors include traditional banks, legacy merchant cash advance providers, and newer, technology-enabled FinTech 
lenders.  We believe the principal factors that generally determine a company’s competitive advantage in our market include the 
following:

• 

• 

• 

• 

• 

• 

• 

• 

ease of process to apply for a loan;

brand recognition and trust;

loan features, including amount, rate, term and repayment method;

loan product fit for business purpose;

transparent description of key terms;

effectiveness of underwriting;

speed of funding;

effectiveness of operational processes;

11

 
• 

• 

effectiveness of customer acquisition; and

customer experience.

  See  Item 7.  Management's  Discussion  and Analysis  of  Financial  Condition  and  Results  of  Operations—Key  Factors 

Affecting Our Performance - Competition.

Disclosure of Information

We recognize that in today’s environment, our current and potential investors, the media and others interested in us look to 
social media and other online sources for information about us. We believe that these sources represent important communication 
channels for disseminating information about us, including information that could be deemed to constitute material non-public 
information. As a result, in addition to our investor relations website (http://investors.ondeck.com), filings made with the SEC, 
press releases we issue from time to time, and public webcasts and conference calls, we have used, and intend to continue to use, 
various social media and other online sources to disseminate information about us and, without limitation, our general business 
developments;  financial  performance;  product  and  service  offerings;  research,  development  and  other  technical  updates; 
relationships with customers, platform providers and other  strategic partners and others; and market and industry developments.

 We intend to use the following social media and other websites for the dissemination of information:

Our blog: https://www.ondeck.com/resources

Our Twitter feed: http://twitter.com/ondeckcapital

Our Facebook page: http://www.facebook.com/ondeckcapital

Our corporate LinkedIn page: https://www.linkedin.com/company/ondeck

We invite our current and potential investors, the media and others interested in us to visit these sources for information 
related to us. Please note that this list of social media and other websites may be updated from time to time on our investor relations 
website and/or filings we make with the SEC.

Copies  of  our Annual  Reports  on  Form  10-K,  Quarterly  Reports  on  Form  10-Q,  Current  Reports  on  Form  8-K,  and 
amendments to these reports filed or furnished pursuant to Section 13(a) or 15(d) of the Securities Exchange Act of 1934, as 
amended, or Exchange Act, are available, free of charge, on our investor relations website as soon as reasonably practicable after 
we file such materials electronically with or furnish it to the SEC.  Information contained on, or that can be accessed through, our 
website or the social media and other websites noted above, do not constitute part of this Annual Report on Form 10-K and the 
inclusion of our website address and social media addresses in this Annual Report is an inactive textual reference only. The SEC 
also maintains a website that contains our SEC filings at www.sec.gov. 

Industry and Market Data

This report contains estimates, statistical data, and other information concerning our industry that are based on industry 
publications, surveys and forecasts. The industry and market information included in this report involves a number of assumptions 
and limitations, and you are cautioned not to give undue weight to such information.

The sources of industry and market data contained in this report are listed below:

• 

FDIC, Loans to Small Businesses and Farms, FDIC-Insured Institutions 1995-2018, Q2 2018.

The industry in which we operate is subject to a high degree of uncertainty and risk due to a variety of factors, including 
those described in Item 1A. Risk Factors and elsewhere in this report. These and other factors could cause our actual results to 
differ materially from those expressed in the estimates made by the independent parties and by us.

12

 
Item 1A.

Risk Factors

Our current and prospective investors should carefully consider the following risks and all other information contained in 
this report, including our consolidated financial statements and the related notes, “Management’s Discussion and Analysis of 
Financial Condition and Results of Operations” and the “Cautionary Note Regarding Forward-Looking Statements,” before 
making investment decisions regarding our securities. The risks and uncertainties described below are not the only ones we face, 
but include the most significant factors currently known by us. Additional risks and uncertainties that we are unaware of, or that 
we currently believe are not material, also may become important factors that affect us. If any of the following risks materialize, 
our business, financial condition and results of operations could be materially harmed. In that case, the trading price of our 
securities could decline, and you may lose some or all of your investment.

We have a history of losses prior to 2018 and may not achieve consistent profitability in the future.

While we generated net income in 2018 of $25.3 million, we generated net losses of $14.3 million and $85.5 million 2017 
and 2016, respectively. As of December 31, 2018, we had an accumulated deficit of $195.2 million. We will need to generate and 
sustain increased revenue levels, and control costs and credit losses, in future periods in order to maintain or increase our level of 
profitability.  We intend to continue to expend significant funds on our marketing and sales operations, increasing our investment 
in technology and analytics capabilities including investments in our wholly-owned ODX subsidiary, increasing our customer 
service and general loan servicing capabilities, meeting the increased compliance requirements associated with our operation as 
a public company that will cease to qualify as an "emerging growth company" after 2019 and changing regulatory requirements, 
and upgrading our technology infrastructure and expanding in existing or possibly new markets.  In addition, we record our loan 
loss provision as an expense to account for the possibility that loans we intend to hold may not be repaid in full. Because we incur 
a given loan loss expense at the time that we issue the loans we intend to hold, we expect the aggregate amount of this expense to 
grow as we increase the total amount of loans we make to our customers.

Our efforts to grow our business may be more costly than we expect, and we may not be able to increase our revenue enough 
to offset our higher operating expenses. Future profitability may decline or be volatile, and we may incur significant losses in the 
future for a number of reasons, including the other risks described in this report, and unforeseen expenses, difficulties, complications 
and delays, and other unknown events. If profitability declines or is volatile, or we are unable to sustain profitability, the market 
price of our common stock may significantly decrease.

Our recent growth may not be indicative of our future growth and, if we continue to grow, we may not be able to manage our 
growth effectively.

Our gross revenue grew to $398.4 million in 2018 from $351.0 million in 2017 and from $291.3 million in 2016. We expect 

that, in the future, even if our revenue continues to increase, our rate of revenue growth may decline.

In addition, we expect to continue to expend substantial financial and other resources on:

• 

• 

• 

• 

• 

• 

• 

 marketing, including expenses relating to increased direct marketing efforts;

expanding product offerings;

product development, including the continued development of our platform and OnDeck Score;

technology and analytics, including through  ODX;

diversification of funding sources;

broadening distribution capabilities through strategic partnerships and funding advisors; 

general administration, including legal, accounting and other compliance expenses related to being a public company and 
the loss of emerging growth company status at the end of 2019; and

• 

expansion in Canada and Australia, and possibly into new international geographies.

In addition, our historical growth has placed, and may continue to place, significant demands on our management and our 
operational and financial resources. Finally, as our business grows, we will need to continue to improve our operational, financial 
and management controls as well as our reporting systems and procedures. If we cannot manage our growth effectively, our financial 
results will suffer.

13

Our current level of interest rate spread may decline in the future. Any material reduction in our interest rate spread could 
harm our business, results of operations and financial condition. 

We earn a majority of our revenues from interest payments on the loans we make to our customers. Financial institutions 
and other funding sources provide us with the funding for these term loans and lines of credit and charge us interest on the funds 
that we utilize. In the event that the spread between the interest rate at which we lend to our customers and the interest rate at 
which we borrow from our lenders decreases, our financial results and operating performance will be harmed. The interest rates 
we charge to our customers and pay to our lenders could each be affected by a variety of factors, including access to capital based 
on our business performance, the volume of loans we make to our customers, competition and regulatory requirements. These 
interest rates may also be affected by a change over time in the mix of the types of loans we provide to our customers and sell to 
our investors, the mix of new and renewal loans and a shift among our channels of customer acquisition. 

Our funding mix and loan structure increase the risk that out interest rate spread will decline in periods of rising interest 
rates. We lend to our customers at a fixed rate of interest while a majority of our borrowings that fund our lending are at a variable 
rate of interest.  To the extent that underlying market interest rates rise, our interest rate spread will likely narrow.  We may not be 
able to successfully mitigate this risk either partially or at all.  Any interest rate hedging we enter into may not be effective and 
we may not be able to successfully raise the interest rates we charge customers on new originations due to competitive and other 
factors.

Interest  rate  changes  may  adversely  affect  our  business  forecasts  and  expectations  and  are  highly  sensitive  to  many 
macroeconomic factors beyond our control, such as inflation, recession, the state of the credit markets, changes in market interest 
rates, global economic disruptions, unemployment and the fiscal and monetary policies of the federal government and its agencies. 
Any material reduction in our interest rate spread could have a material adverse effect on our business, results of operations and 
financial condition.

Worsening economic conditions may result in decreased demand for our loans, cause our customers’ default rates to increase 
and harm our operating results.

Uncertainty  and  negative  trends  in  general  economic  conditions  in  the  United  States  and  abroad,  including  significant 
tightening of credit markets, historically have created a difficult environment for companies in the lending industry. Many factors, 
including factors that are beyond our control, may have a detrimental impact on our operating performance. These factors include 
general economic conditions, unemployment levels, energy costs and interest rates, as well as events such as natural disasters, acts 
of war, terrorism and catastrophes.

Our  customers  are  small  businesses  and  some  customers  have  a  limited  operating  history.   As  of  December 31,  2018, 
approximately 24.4% of our total loans outstanding related to customers with fewer than five years of operating history.  Accordingly, 
our customers historically have been, and may in the future remain, more likely to be affected or more severely affected than large 
enterprises by adverse economic conditions. These conditions may result in a decline in the demand for our loans by potential and 
existing customers, and higher default rates by existing customers. If a customer defaults on a loan payable to us, the loan enters 
a collections process where our systems and collections teams initiate contact with the customer for payments owed. In the past 
when we charged off a loan, we had generally sold the loan to a third-party collection agency in exchange for only a small fraction 
of the remaining amount payable to us. In 2018, we began expanding our in-house collection efforts up to and including litigation 
with the goal of achieving higher net recoveries over time. We expect to continue this strategy. At year-end 2018, we retained all 
or substantially all of our delinquent loans, which contributed to an increase in our Reserve Ratio and 15+ Day Delinquency Ratio. 
There is no assurance that this strategy will be successful, and it could result in lower recoveries than we have realized historically 
from selling charged-off loans. It may also lead to increased litigation, negative publicity and harm to our reputation.

There can be no assurance that economic conditions will remain favorable for our business or that demand for our loans or 
default rates by our customers will remain at current levels. Reduced demand for our loans would negatively impact our growth 
and revenue, while increased default rates by our customers may inhibit our access to capital, including debt warehouse facilities 
and securitizations, and negatively impact our profitability. Furthermore, we have received a large number of applications from 
potential customers who do not satisfy the requirements for an OnDeck loan. If an insufficient number of qualified small businesses 
apply for our loans, our growth and revenue could decline.

An increase in customer default rates may reduce our overall profitability and could also affect our ability to attract institutional 
funding. Further, historical default rates may not be indicative of future results.

Customer default rates may be significantly affected by economic downturns or general economic conditions beyond our 
control and beyond the control of individual customers. In particular, loss rates on customer loans may increase due to factors such 
as prevailing interest rates, the rate of unemployment, the level of consumer and business confidence, commercial real estate 
values, the value of the U.S. dollar, energy prices, changes in consumer and business spending, the number of personal and business 

14

bankruptcies, disruptions in the credit markets and other factors. We offer both our term loan and line of credit loans to the same 
customers, subject to customary credit and loan underwriting procedures. To the extent that our customers borrow from us under 
both types of loans and default, our losses could be greater than if we had offered them only one type of loan. In addition, as of 
December 31, 2018, approximately 24.4% of our total loans outstanding related to customers with fewer than five years of operating 
history. While our loan decisioning process is designed to establish that, notwithstanding such limited operating and financial 
history, customers would be a reasonable credit risk, our loans may nevertheless be expected to have a higher default rate than 
loans made to customers with more established operating and financial histories. In addition, if default rates, delinquency rates or 
certain performance metrics reach certain levels, the principal of our securitized notes or other borrowings may be required to be 
paid down, and we may no longer be able to borrow from our debt facilities to fund future loans. 

Even in favorable economic conditions, supply and demand driven changes in credit can place downward pressure on our loan 
pricing, which may have a material adverse effect on our business. 

We believe that favorable economic conditions are generally helpful to OnDeck’s business because historically small business 
and consumer optimism tends to encourage investments in small businesses and to promote related borrowing activity. However, 
these conditions can also tend to expand risk levels acceptable to legacy financial institutions and to increase capital availability 
for newer FinTech competitors.  These forces, combined with the lower switching costs that online platforms provide, could place 
downward pressure or create volatility on our loan pricing, reducing our ability to generate growth from current and prospective 
price-sensitive customers. This could be particularly damaging to us because of our size relative to larger small business lenders. 
We may not be able to adequately reduce our marginal costs if our loan pricing were to decline, which could have a material 
adverse effect on our business. 

We operate in a cyclical industry. In an economic downturn, we may not be able to grow our business or maintain levels of 
liquidity, loss, and revenue growth to sustain our business and remain viable through the credit cycle.  

The timing, severity, and duration of an economic downturn have can have significant negative impacts on small businesses 

and our ability to generate adequate revenue and to absorb expected and unexpected losses. 

We do not have all of the elements necessary to ensure sustainability of our business in all circumstances.  In making a 
decision whether to extend credit to a new or existing customer, or determine appropriate pricing for a loan, our decision structure 
relies on robust data collection, our proprietary credit scoring model, market expertise and judgmental underwriting.  An economic 
downturn will place financial stress on our customers, potentially impacting our decision structure’s ability to make accurate 
decisions.  Small businesses are typically impacted before and more severely than large businesses. Our early warning and portfolio 
management capabilities’ ability to adapt in a manner that balances future revenue production and loss minimization will be tested 
in a downturn.  The longevity and severity of a downturn will also place pressure on our lenders, who provide financing to us 
through our debt warehouses and our securitization. There can be no assurance that our financing arrangements will remain available 
to us through any particular business cycle. The timing and extent of a downturn may also require us to change, postpone or cancel 
our strategic initiatives or growth plans to pursue shorter-term sustainability.  The longer and more severe an economic downturn, 
the greater the adverse impact on us, which could be material.

We rely on our proprietary decision structure to make credit decisions, set loan prices and forecast loss rates.  If we do not 
make accurate credit and pricing decisions or effectively forecast our loss rates, our business and financial results will be 
harmed, and the harm could be material. 

In making a decision whether to extend credit to prospective customers, we rely upon data to assess credit handling ability, 
debt servicing capacity, and overall risk level to determine lending exposure and loan pricing.  If the components or analytics are 
either unstable, biased, or missing key pieces of information, the wrong decisions will be made which will negatively affect our 
financial results.  If our proprietary decision structure fails to adequately predict the creditworthiness of our customers, including 
a failure to predict a customer’s true credit risk profile and/or ability to repay their loan, we have in the past recorded, and may in 
the future need to record, additional provision expense and/or experience higher than forecasted losses.  Additionally, if any portion 
of the information pertaining to the prospective customer is false, inaccurate or incomplete, and our systems did not detect such 
falsities, inaccuracies or incompleteness, or any or all of the other components of our credit decision process fails, we may experience 
higher than forecasted losses. Furthermore, if we are unable to access the third-party data used in our decision structure, or our 
access to such data is limited, our ability to accurately evaluate potential customers will be compromised, and we may be unable 
to effectively predict probable credit losses inherent in our loan portfolio, which would negatively impact our results of operations, 
which could be material.

Additionally, if we make errors in the development and validation of any of the underwriting models or tools that we use 
for the loans securing our debt warehouses or our securitization, such loans may experience higher delinquencies and losses, which 
could result in the principal of our securitized notes or other borrowings being required to be paid down, and we may no longer 
15

be able to borrow from those debt facilities to fund future loans. Moreover, if future performance of our customers’ loans differs 
from past experience (driven by factors, including but not limited to, macroeconomic factors, policy actions by regulators, lending 
by other institutions and reliability of data used in the underwriting process), which experience has informed the development of 
the underwriting procedures employed by us, delinquency rates and losses to investors of our securitized debt from our customers’ 
loans could increase, which could result in the principal of our securitized notes or other borrowings being required to paid down, 
and we may no longer be able to borrow from those debt facilities to fund future loans. This inability to borrow from our debt 
facilities, which could further hinder our growth and harm our financial performance.

Our allowance for loan losses is determined based upon both objective and subjective factors and may not be adequate to absorb 
loan losses.

We face the risk that our customers will fail to repay their loans in full. We reserve for such losses by establishing an allowance 
for loan losses, the increase of which results in a reduction of our earnings as we recognize a provision expense for loan losses. 
We  have  established  an  evaluation  process  designed  to  determine  the  adequacy  of  our  allowance  for  loan  losses. While  this 
evaluation process uses historical and other objective information, the classification of loans and the forecasts and establishment 
of loan losses are also dependent on our subjective assessment based upon our experience and judgment. Actual losses are difficult 
to forecast, especially if such losses stem from factors beyond our experience, and unlike traditional banks, we are not subject to 
periodic review by bank regulatory agencies of our allowance for loan losses.  In addition, for our line of credit product we estimate 
probable losses on unfunded loan commitments in a process similar to that used for the allowance for loan losses. 

As a result, there can be no assurance that our allowance for loan losses or expense accrual for probable losses on unfunded 
line of credit commitments will be comparable to that of traditional banks subject to regulatory oversight or sufficient to absorb 
losses or prevent a material adverse effect on our business, financial condition and results of operations.

If the information provided by customers to us is incorrect or fraudulent, we may misjudge a customer’s qualification to receive 
a loan and our operating results may be harmed.

Our lending decisions are based partly on information provided to us by loan applicants. To the extent that these applicants 
provide information to us in a manner that we are unable to verify, our loan decisioning process, including the OnDeck Score, may 
not accurately reflect the associated risk. In addition, data provided by third-party sources is a significant component of our loan 
decisioning and this data may contain inaccuracies. Inaccurate analysis of credit data that could result from false loan application 
information could harm our reputation, business and operating results.

In addition, we use identity and fraud checks analyzing data provided by external databases to authenticate each customer’s 
identity. From time to time in the past, these checks have failed and there is a risk that these checks could also fail in the future, 
and fraud, which may be significant, may occur. We may not be able to recoup funds underlying loans made in connection with 
inaccurate statements, omissions of fact or fraud, in which case our revenue, operating results and profitability will be harmed. 
Fraudulent activity or significant increases in fraudulent activity could also lead to regulatory intervention, negatively impact our 
operating results, brand and reputation, and require us to take steps to reduce fraud risk, which could increase our costs.

Our enterprise risk management efforts may misalign with our strategic objectives, which can result in us failing to achieve 
our objectives.

We are exposed to credit, market, liquidity, and operational risks related to our business, assets and liabilities.  To manage 
these risks, we have developed enterprise risk management capabilities with the goal of supporting our growth objectives, client 
reach, risk targets and operational complexities while balancing the needs of stockholders, customers and employees.  In order to 
be effective, among other things, our enterprise risk management capabilities must adapt and align to support any new product or 
loan features, capability, strategic development, or external change. We could incur substantial losses and our business operations 
could  be  disrupted  to  the  extent  our  business  model,  operational  processes,  control  functions,  technological  capabilities,  risk 
analyses, and business/product knowledge do not adequately identify and manage potential risks associated with our strategic 
initiatives.

We have a limited operating history in an evolving industry, which makes it difficult to evaluate our future prospects and may 
increase the risk that we will not be successful.

We have a limited operating history in an evolving industry that may not develop as expected. Assessing our business and 
future prospects is challenging in light of the risks and difficulties we may encounter. These risks and difficulties include our ability 
to:

• 

increase the number and total volume of term loans and lines of credit we extend to our customers;

16

• 

• 

improve the terms on which we lend to our customers as our business becomes more efficient;

increase the effectiveness of our direct marketing, as well as our strategic partner and funding advisor program customer 
acquisition channels;

•  maintain or increase repeat borrowing by existing customers;

• 

• 

• 

• 

• 

• 

• 

• 

• 

successfully develop and deploy new types of loans and new loan features including equipment finance loans;

successfully expand ODX, our comprehensive technology and services platform that facilitates online lending to small 
business customers, to additional banks and other small business lenders;

successfully maintain our diversified funding strategy, including through debt warehouse facilities and possible future 
securitization transactions;

favorably compete with other companies that are currently in, or may in the future enter, the business of lending to small 
businesses including traditional lenders and so-called "closed-loop lenders;"

successfully navigate economic conditions and fluctuations in the credit market;

effectively manage the growth of our business;

obtain debt or equity capital on attractive terms;

successfully expand internationally; and

anticipate and react to changes in an evolving regulatory environment.

We may not be able to successfully address these risks and difficulties, which could harm our business and cause our operating 

results to suffer.

To date, we have derived our revenue from a limited number of financing options and markets. Our efforts to expand our 
market reach and financing options may not succeed and may reduce our revenue growth.

We offer term loans and lines of credit to our customers in the United States and Canada and term loans to our customers in 
Australia. Many of our competitors offer a more diverse set of financing options to small businesses and in additional international 
markets. There can be no assurance that we will be successful in broadening the scope of financing options that we offer to our 
customers. Failure to broaden the scope of financing options we offer to potential customers may inhibit the growth of repeat 
business from our customers and harm our operating results. There also can be no guarantee that we will be successful with respect 
to our current efforts in Canada and Australia, as well as any further expansion beyond the United States, Canada and Australia, 
if we decide to attempt such expansion at all, which may also inhibit the growth of our business.

Demand for our loans may decline if we do not continue to innovate or respond to evolving technological changes.

We operate in a nascent industry characterized by rapidly evolving technology and frequent product introductions. We rely 
on our proprietary technology to make our platform available to customers, determine the creditworthiness of loan applicants, and 
service the loans we make to customers. In addition, we may increasingly rely on technological innovation as we introduce new 
types of loans, expand our current loans into new markets, and continue to streamline the lending process. The process of developing 
new technologies and products is complex, and if we are unable to successfully innovate and continue to deliver a superior customer 
experience, customers’ demand for our loans may decrease and our growth and operations may be harmed.

Customer complaints or negative publicity could result in a decline in our customer growth and our business could suffer.

Our reputation is very important to attracting new customers to our platform as well as securing repeat lending to existing 
customers. There can be no assurance that we will continue to maintain a good relationship with our customers or avoid negative 
publicity. Any damage to our reputation, whether arising from our conduct of business, negative publicity, regulatory, supervisory 
or enforcement actions, matters affecting our financial reporting or compliance with SEC and New York Stock Exchange listing 
requirements, security breaches or otherwise could have a material adverse effect on our business.

Failure of operating controls could produce a significant negative outcome, including customer experience degradation, legal 
expenses, increased regulatory cost, significant internal and external fraud losses and vendor risk. 

We are subject to the Fair Credit Reporting Act, anti-money laundering rules and rules relating to unfair, deceptive, or abusive 
acts or practices, as well as regulations of the Financial Crimes Enforcement Network.  Losses from operational failures can be 

17

material.  These losses can arise from a wide range of breaches in controls, procedures, processes and security.  Breaches in any 
of these controls, procedures, processes or security measures could lead to significant legal expense and, even, punitive damages.  
Internal fraud, including the stealing and dissemination of client personally identifiable information, can create significant client 
distrust and result in serious legal action against us.  Breaches in client onboarding and servicing processes can degrade customer 
experience and place current and future revenues at risk.  The continued proliferation and technological advances in first and third-
party fraud can result in large losses over a short period of time if undetected.  While we seek to enhance and develop our operational 
risk strategy and control structure, there can be no assurance that our efforts will be successful and that we will avoid material 
operational losses.  These potential operational risk loss scenarios are not exhaustive and we could experience a significant loss 
in any scenario if our operational risk enhancements do not keep pace with our business, capabilities or our continued organizational 
growth and complexity.  In addition, operational failures could have a significant effect on our reputation which could cause 
additional material harm to our business and prospects.

Our strategy to expand the availability of our platform to other lenders through our wholly-owned subsidiary, ODX, relies on 
an unproven business model in an emerging industry, which makes it difficult to evaluate the prospects for that strategy and 
the risks and challenges we may encounter. 

Part of our growth strategy is to expand the availability of our platform to other lenders through our wholly-owned subsidiary, 
ODX.  This strategy relies on an unproven business model in an emerging industry.  As a result, the revenue and income potential 
of offering our platform through ODX and the related market opportunity are uncertain. In order to pursue this strategy we will 
be required to make significant investments over time, attract new customers and retain existing ones. Future demand and market 
acceptance of our platform through ODX are unpredictable. The sales cycle to attract a lender to our platform is long and complex, 
and once a lender is attracted, the integration and ramp up can also be long, complex and expensive.  As a result, it is difficult to 
evaluate the prospects for this strategy or the timing or degree of its potential success.  It is also difficult to assess the risks and 
challenges we may encounter in pursuing this strategy.  Many of these risks and challenges are in categories similar to those we 
face in our online small business lending activities as described in this Item 1A. - Risk Factors and elsewhere in this report.  Others 
may be in addition to, or greater than, those we face in our online small business lending activities. Additional or greater risks and 
challenges to expanding the availability of our platform to other lenders through ODX may include: 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

lack of acceptance of our platform through ODX by other lenders;

reluctance of other lenders to share their customer data with us, or impacts of data and security breaches if they do;

unwillingness of other lenders to use our platform through ODX because we are doing business with their 
competitors, or for other reasons;

the possible preference of other lenders to build and use their own platforms, or platforms offered by existing or 
new competitors of ours, for online small business lending;

our ability to charge fees for services commensurate with the total cost of providing those services; 

the amount of time it may take us to integrate new lenders;

our ability to fund investment to expand and customize our platform in advance of earning fee revenue related to 
that investment;

our ability to provide customized solutions that meet the needs of lenders;

our ability to meet the performance criteria that customers or prospective customers require;

the inability to retain one or more customers and the impact of that customer loss on other existing or prospective 
customers;  

our ability to scale our platform through ODX to make it economically viable; and

our ability to compete effectively with third parties seeking to provide similar services. 

We may not be able to successfully address these risks and challenges, which could cause our strategy to fail, harm our 
business and cause our operating results to suffer.  In addition, offering our platform through ODX, has placed, and if we are able 
to expand it will continue to place, significant demands on our management and our operational and financial resources.  If we 
cannot effectively manage the growth of this opportunity, our financial results will suffer.

18

Expanding our operations internationally could subject us to new challenges and risks.

We currently operate in the United States, Canada and Australia and may seek to expand our business further internationally. 
Additional international expansion, whether in our existing or new international markets, will require additional resources and 
controls. Such expansion could subject our business to substantial risks including:

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

adjusting our proprietary loan platform, and our loan decisioning process, to account for the country-specific differences 
in information available on potential small business borrowers;

conformity with applicable business customs, including translation into foreign languages and associated expenses;

changes to the way we do business as compared with our current operations;

the need to support and integrate with local third-party service providers;

competition with service providers that have greater experience in the local markets than we do or that have pre-existing 
relationships with potential borrowers and investors in those markets;

difficulties in staffing and managing foreign operations in an environment of diverse culture, laws and customs, and the 
increased travel, infrastructure and legal and compliance costs associated with international operations;

difficulties in securing financing in international markets in local currencies;

compliance with multiple, potentially conflicting and changing governmental laws and regulations, including banking, 
securities, employment, tax, privacy and data protection laws and regulations;

compliance with U.S. and foreign anti-bribery laws, such as  the Foreign Corrupt Practices Act and comparable laws in 
Canada, Australia and other non-U.S. markets into which we might expand in the future;

difficulties in collecting payments in foreign currencies and associated foreign currency exposure;

restrictions on repatriation of earnings;

compliance  with  potentially  conflicting  and  changing  laws  of  taxing  jurisdictions  where  we  conduct  business  and 
applicable U.S. tax laws as they relate to international operations, the complexity and adverse consequences of such tax 
laws and potentially adverse tax consequences due to changes in such tax laws; and

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regional economic and political conditions.

As a result of these risks, any potential future international expansion efforts that we may undertake may not be successful.

We may evaluate, and potentially consummate, acquisitions, which could require significant management attention, disrupt 
our business, and adversely affect our financial results.

Our success will depend, in part, on our ability to grow our business. In some circumstances, we may determine to do so 
through  the  acquisition  of  complementary  assets,  businesses  and  technologies  rather  than  through  internal  development.  For 
example, in December 2018 we announced that we had entered a definitive agreement to combine our Canadian lending business 
with that of another Canadian company.  The identification of suitable acquisition candidates can be difficult, time-consuming, 
and costly, and we may not be able to successfully complete identified acquisitions. We also have never made these types of 
acquisitions before and therefore lack experience in integrating such acquisitions, new technology and personnel. The risks we 
face in connection with acquisitions include:

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diversion of management time and focus from operating our business to addressing acquisition integration challenges;

coordination of technology, product development and sales and marketing functions;

transition of the acquired company’s customers to our platform;

retention of employees from the acquired company;

cultural challenges associated with integrating employees from the acquired company into our organization;

integration of the acquired company’s accounting, management information, human resources and other administrative 
systems;

the need to implement or improve controls, procedures and policies at a business that prior to the acquisition may have 
lacked effective controls, procedures and policies;

potential write-offs of loans or intangibles or other assets acquired in such transactions that may have an adverse effect 
our operating results in a given period;

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• 

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liability for activities of the acquired company before the acquisition, including patent and trademark infringement claims, 
violations of laws, commercial disputes, tax liabilities and other known and unknown liabilities; and

litigation  or  other  claims  in  connection  with  the  acquired  company,  including  claims  from  terminated  employees, 
customers, former stockholders or other third parties.

Our failure to address these risks or other problems encountered in connection with our future acquisitions and investments could 
cause us to fail to realize the anticipated benefits of these acquisitions or investments, cause us to incur unanticipated liabilities 
and harm our business, generally. Future acquisitions could also result in dilutive issuances of our equity securities, the incurrence 
of debt, contingent liabilities, amortization expenses or the write-off of goodwill, any of which could harm our financial condition. 
Also, the anticipated benefits of any acquisitions may not materialize.

Our proposed entry into the equipment financing market may be unsuccessful or may not provide the expected contributions 
to our growth strategy.  Our failure to successfully offer equipment finance loans or realize the benefits of these loans could 
adversely impact our business and financial results.

As part of our growth strategy, we began and then in mid-2018 expanded a limited pilot referral program to offer equipment 
finance loans to our customers.  Under the pilot program, we refer customers seeking equipment financing loans to a third party 
that originates and services the loans.  In 2019, we plan to begin making our own equipment finance loans ranging from $5,000 
to $150,000, with terms ranging from 24 to 60 months.  These loans will be secured by new and used equipment.  We have no 
prior experience offering equipment finance loans which could involve significant challenges and risks including:

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our inability to launch and scale our equipment finance offering beyond our limited pilot program in offering 
equipment finance loans; 

our inability to effectively underwrite and price equipment finance transactions, and evaluate the initial and 
residual value of the loan collateral;

our failure to develop or acquire the technology needed to support the offering of equipment finance loans;

inadequately training sales and customer service personnel to handle the offering of equipment finance loans; 

possible delays in our ability to launch the offering of equipment finance loans; 

customer acceptance; 

intense competition from other equipment finance providers, many of whom have much more experience and 
greater financial resources than we do, and risks of innovation by our competitors; 

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actual losses exceeding expected losses for the offering of equipment finance loans; 

•  worsening economic conditions that may result in decreased demand and increase our customers' default rates; 

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the effectiveness of our risk management efforts; and

repossessing  equipment  collateral  and  liquidating  it,  including  possible  reputational  and  publicity  risks 
associated with our collection efforts.

  Any failure on our part to successfully offer equipment finance loans or realize the expected benefits could adversely 

impact our business and financial results.

The lending industry is highly regulated. Changes in regulations or in the way regulations are applied to our business could 
adversely affect our business.

Over the last few years, federal and state regulatory and other policymaking entities have taken an increased interest in 
marketplace and online lending, including online small business lending.   Activity in various states has also increased, including 
in the states of California and New York. In December 2015, the California Department of Business Oversight announced an 
inquiry into the marketplace lending industry and requested information from fourteen marketplace and online lenders including 
OnDeck.  In March 2018, the New York Department of Financial Services conducted its own survey of marketplace and online 
lending  by  sending  a  survey  to  numerous  online  lenders,  including  us,  requesting  information  about  their  respective  lending 
activities and business practices in the State of New York. These initiatives were presented as information gathering projects to 
assist federal and state officials in better understanding, among other things, the methods, role and impact of online lending on 
credit markets and our merchants. These initiatives either have resulted, or are expected to result, in policy recommendations that 
could impact our business practices and operations if the recommendations result in new laws or regulations.  For example, if New 
York were to enact legislation requiring licensure by commercial lenders or imposing interest rate limitations or other provisions 
inconsistent with our current business practices and alternative solutions were not available, we could be required to change our 
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business practices and operations in a manner that adversely impacts our business in New York.  Originations in the State of New 
York by us and/or our issuing bank partner made up approximately 7% of our 2018 total originations.  Additionally, California 
recently passed legislation which requires us to provide pricing disclosures with respect to loans made by us and our issuing bank 
partner in California.

We expect these and other types of legislative and regulatory activities to continue in the future as marketplace and online 
lending grows and becomes the subject of greater public interest.  For example, with the prospect of easing regulatory burdens at 
the federal level under the current administration, some states have indicated their intention to take more aggressive regulatory 
action. We cannot predict the outcome of these or other comparable future activities, when or whether they will lead to new laws, 
regulations or other actions or what they might be. However, the impact and cost of any possible future changes to laws or regulations 
could be substantial and could also require us to change our business practices and operations in a manner that adversely impacts 
our  business,  including  by  increasing  compliance  costs  or  requiring  us  to  limit  or  modify  our  lending  activities  to  comply.  
Additionally, there are a number of possible risks we face in Australia with respect to the Royal Commission's investigation into 
financial services. We cannot predict the outcome of the investigation, however, it is possible it could require us to change our 
business practices and operations in a manner that may adversely impact our business. 

Changes in laws or regulations, including recent changes under the Tax Cuts and Jobs Act of 2017, or the regulatory application 
or judicial interpretation of the laws and regulations applicable to us could adversely affect our ability to operate in the manner in 
which we currently conduct business or make it more difficult or costly for us to make additional loans, or for us to collect payments 
on loans by subjecting us to additional licensing, registration and other regulatory requirements or restrictions in the future. For 
example, if our loans were determined for any reason not to be commercial loans or interest rate limitations were imposed on 
commercial loans, or if the validity of our relationship with an issuing bank partner were successfully challenged under a “true 
lender” theory or by similar arguments as made in the Madden case, we would be subject to many additional requirements, and 
our fees and interest arrangements could be challenged by regulators, attorneys general or our customers.   

A material failure to comply with any such laws or regulations could result in regulatory actions, lawsuits, penalties and 
damage to our reputation, which could have a material adverse effect on our business and financial condition and our ability to 
originate and service loans and perform our obligations to investors and other constituents.

A proceeding relating to one or more allegations or findings of our violation of such laws could result in modifications in 
our methods of doing business that could impair our ability to collect payments on our loans or to acquire additional loans or could 
result in the requirement that we pay damages and/or cancel the balance or other amounts owing under such loans. We cannot 
assure that such claims will not be asserted against us in the future. To the extent it is determined that the loans we make to our 
customers were not originated in accordance with all applicable laws, we could be obligated to repurchase from the entity holding 
the applicable loan any such loan that fails to comply with legal requirements. We may not have adequate resources to make such 
repurchases.

In addition, we do business with third parties who are not part of our funding advisor program, including third parties who 
may refer potential customers to us or to whom we may refer potential customers for their business.  We may refer applicants who 
do not satisfy our credit requirements to a network of strategic partners who may offer commercial financing opportunities to those 
applicants.  In general, if we refer an applicant that takes a loan from one of our strategic partners, that strategic partner pays us a 
commission based on the amount of the originated loan. Some strategic partners lend directly to such referred applicants, while 
other strategic partners may help the referred applicant access multiple commercial funding options on a comparison platform. The 
partners determine whether to extend credit to referred applicants using their own credit models and criteria.  

Certain states require a license to broker commercial loans or apply other restrictions to loan brokering activities, including 
applying interest rate limits to certain brokered loans.  We believe that our strategic referral program would not be considered loan 
brokering under those state laws and, as such, would not require us to obtain a license.  There is a risk that states could adopt new 
laws or amend or interpret existing laws to require us to obtain a broker license, impose penalties for noncompliance, or otherwise 
prevent us from making further referrals and collecting commissions from our referral partners.  Challenges to our program could 
also result in costly and time-consuming litigation, damage to our reputation and harm our operating results.  

If the choice of law provisions in our loan agreements are found to be unenforceable, we may be found to be in violation of 
state interest rate limit laws.

Although the federal government does not currently regulate the maximum interest rates that may be charged on commercial 
loan transactions, many states have enacted laws specifying the maximum legal interest rate at which loans can be made in their 
state. We apply Virginia law to the underlying agreement for loans that we originate because our loans are underwritten and entered 
into in the state of Virginia, where our underwriting, risk and technology teams function.

Virginia law does not limit interest rates on commercial loans of $5,000 or more. Assuming a court were to recognize and 
respect this choice of law provision for loans that we originate, Virginia law would be applied to a dispute between the customer 

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and us regardless of where the customer is located. We intend for Virginia law to control over any state interest rate limit laws that 
would otherwise be applicable to these loans.  We are not aware of any broad-based legal challenges to date to the applicability 
of Virginia law to the loans we originate. However, many lending laws were adopted prior to the advent of the internet and related 
technologies and, as a result, do not expressly contemplate or address the unique issues of the applicability of state laws to online 
transactions, including in our case, the origination of loans. In addition, laws that do reference the internet are being interpreted 
by the courts, but their applicability and scope remain uncertain. As a result, we cannot predict whether a court may seek to apply 
a different state's law to our loans or to otherwise invalidate the applicability of Virginia law to the loans we originate. 

If the applicability of Virginia law to these loans were challenged, and these loans were found to be governed by the laws of 
another state, and such other state has a law that prohibits the effective interest rate of such loans, the obligations of our customers 
to pay all or a portion of the interest and principal on these loans could be found unenforceable. A judgment that the choice of law 
provisions in our loan agreements is unenforceable also could result in costly and time-consuming litigation, penalties, damage 
to our reputation, trigger repurchase obligations, negatively impact the terms of our future loans and harm our operating results. 
Likewise,  a  judgment  that  the  choice  of  law  provision  in  other  commercial  loan  agreements  is  unenforceable  could  result  in 
challenges to our choice of law provision and that could result in costly and time-consuming litigation.  

In February 2017, in the Madden v. Midland case described in more detail immediately below, the U.S. District Court for 
the Southern District of New York held that applying the Delaware choice of law specified in the consumer loan contract at issue 
in the case, which would have resulted in the application of Delaware law that has no limit on allowable interest rates, would 
violate a fundamental public policy of New York's criminal usury statute.  The court then concluded that the New York usury law, 
and not Delaware law, applied to the loan.  That decision, or possible future decisions that similarly invalidate choice of law 
provisions  in  loan  agreements,  could  cause  us  to  change  the  way  we  do  business  in  particular  states  and  to  incur  substantial 
additional expense to comply with the laws of various states, including either licensing as a lender in the various states, altering 
the terms of our loans, curtailing loan originations, or requiring us to place more loans through our issuing bank partner.

In August 2019, the California Supreme Court held in De La Torre v. CashCall, Inc. that an interest rate on a consumer loan 
of $2,500 or more in California could be deemed unconscionable even though such loans are not subject to California’s usury 
laws.  Although the California Finance Code sets interest rate caps only on consumer loans less than $2,500, the California Supreme 
Court did not accept CashCall's position that the statute setting those rates implies that a court may never declare the interest rate 
on such loans to be unconscionable. While the California Supreme Court did not specifically find that CashCall’s loans were 
unconscionable, the case was remanded back to the lower courts to make that determination.

While the De La Torre decision applies only to consumer loans in the State of California, we cannot predict whether other 
courts might reach a similar decision regarding commercial loans. Many other states have adopted the Uniform Commercial Code 
(UCC) and have directly incorporated the UCC's unconscionability prohibition into their lending statutes. As in California, this 
broad unconscionability prohibition would permit a merchant in those states to argue that a high interest rate loan is invalid on the 
basis of unconscionability, even if those states do not otherwise impose interest rate caps on such loans.  Such a decision could 
cause us to change the way we do business in particular states and to incur substantial additional expense to alter the terms of our 
loans, curtail loan originations, or require us to place more loans through our issuing bank partner.

As a result of court decisions in Madden v. Midland, in some circumstances, federal preemption and application of an out-of-
state choice of law provision will not, or may not, be available for the benefit of certain non-bank purchasers of loans to defend 
against a state law claim of usury.

Over the past few years there have been several litigation and enforcement actions aimed at issuing banks and their non-
bank lending partners. These actions have primarily challenged the validity of the issuing bank partner model that is used by many 
non-bank lenders, including by OnDeck as described in greater detail above.

In May 2015, the U.S. Court of Appeals for the Second Circuit held in Madden v. Midland Funding, LLC that federal law 
did not preempt a state’s interest rate limitations when applied to a non-bank debt buyer of a consumer credit card loan seeking to 
collect interest at the rate originally contracted for by a national bank.  The Second Circuit did not decide, and remanded to the 
U.S. District Court for the Southern District of New York, the question of whether New York law (the law of the state where the 
debtor lived) or Delaware law (the governing law stated in the loan agreement) governed the terms of the loan agreement.  Although 
the Second Circuit case was appealed, in June 2016 the United States Supreme Court declined to review the case, which had the 
effect of leaving the decision of the Second Circuit intact. 

In February 2017, the U.S. District Court for the Southern District of New York on remand held that applying the Delaware 
choice of law specified in the loan contract, which would have resulted in the application of Delaware law that has no applicable 
limit on allowable interest rates, would violate a fundamental public policy of New York's criminal usury statute.  The court then 
concluded that the New York usury law, and not Delaware law, applied to the consumer loan at issue in the case.

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The Second Circuit’s holding in the Madden case is binding on federal courts in the states included in the Second Circuit - 
New York, Connecticut and Vermont.  If the Second Circuit's decision were extended and upheld by courts outside of the Second 
Circuit, it could pose a challenge to the federal preemption of state interest rate limitations for loans made by issuing bank partners 
in those states.  Additionally, if the decision by the U.S. District Court for the Southern District of New York applying the law of 
the state of the borrower (rather than the governing law stated in the loan agreement) were applied by a state or federal court outside 
of the Southern District of New York, then loans originated by us (or a portion of the principal and/or interest on such loans) might 
be unenforceable, and penalties could apply depending if the terms of such loans were deemed contrary to the law of the state of 
the borrower.  There could be other related liabilities and reputational harm if OnDeck or a subsequent transferee of a bank-issued 
loan were to seek to collect on those amounts deemed to be in violation of applicable state law.  In addition, the U.S. District Court 
in the Madden case certified a class action to pursue other remedies against the defendants in that case.  It is possible that other 
out-of-state lenders making loans to borrowers in New York, including us, may be subject to similar claims.

While the Madden decision suggests that non-bank purchasers may not be entitled to utilize federal preemption of state 
interest rate limitations for loans made by issuing bank partners in those states, there have also been numerous litigation and 
enforcement actions that challenge the status of the issuing bank partner as the “true lender” of the loan in question.  These 
actions primarily rely on the reasoning set forth in CashCall, Inc. v. Morrisey.  In that case, the court held that the non-bank 
consumer lending platform, CashCall, and not its bank partner, was the “true lender” for certain loans made to West Virginia 
residents.  The court relied on a “predominate economic interest” test that sought to determine which party (as between the 
issuing bank and the non-bank lending platform) retained the most economic risk in the loan transaction and should, therefore, 
be deemed the “true lender” of the loan.  The CashCall decision and other similar actions challenge whether the loans should 
be subject to the interest rate limitations in the state where the consumer is located rather than in the bank’s home state because 
the non-bank lending platform, and not the bank, is the “true lender.” The state law remedies with respect to the "true lender" 
actions vary depending on the jurisdiction in which the action is filed.

The U.S. District Court’s decision in the Madden case, if extended to apply to our loans, and the various "true lender" actions 
referenced above, could limit the interest rates we can charge on certain of our loans in New York and possibly in the other states 
that have criminal usury caps, namely Florida, Georgia, Louisiana, Massachusetts, Michigan, New Jersey, Ohio, and Pennsylvania.  
In those circumstances, we may need to alter the terms of certain loans we make in those states or otherwise change the way we 
do business in those states, we may be subject to litigation and we may suffer an adverse impact on our business.

If our relationship with our issuing bank partner was to end or the legal structure supporting such relationship was to be 
successfully challenged, then we may have to comply with additional laws, regulations, and restrictions, and certain states may 
require us to obtain a lending or similar license.

In states that do not require a license to make commercial loans, we make term loans and extend lines of credit directly to 
customers pursuant to Virginia law, which is the governing law we require in the underlying loan agreements with our customers. 
However, some states and jurisdictions require a license to make or solicit certain commercial loans in that state or jurisdiction 
and/or may not honor a Virginia choice of law. These states assert either that their own licensing laws and requirements should 
generally apply to commercial loans made by nonbanks to residents of their state or apply to commercial loans made by nonbanks 
to residents of their state of certain principal amounts or with certain interest rates or other terms. In such states and jurisdictions 
and in some other circumstances, term loans and lines of credit are made by our issuing bank partner, which is not subject to state 
licensing. For the years ended December 31, 2018, 2017 and 2016, loans made by our issuing bank partner constituted 18.9%, 
22.6%, and 22.2%, respectively, of the loans made during such periods. These loans are not governed by Virginia law, but rather 
the laws of the issuing bank partner’s home state, which is Utah law in the case of our issuing bank partner, Celtic Bank. The 
remainder of our term loans and lines of credit provide that they are to be governed by Virginia law. Our issuing bank partner 
currently originates all  loans in California, Nevada, North Dakota, South Dakota and Vermont as well as some loans in other states 
and jurisdictions. Although such states and jurisdictions may have licensing requirements and/or interest rate limits that purport 
to  apply  to  some  or  all  commercial  loans,  all  such  licensing  requirements  and/or  interest  rate  limits  that  would  otherwise  be 
applicable are federally preempted when these loans are originated by a federally chartered or state chartered issuing bank partner. 
Loans originated by our issuing bank partner are generally priced the same as loans originated by us under Virginia law. While 
the other U.S. states where we originate loans currently honor our Virginia choice of law, future legal changes could result in any 
one or more of those states no longer honoring our Virginia choice of law. In that case, we could potentially address the legal 
change by altering the terms of our loans, curtailing our originations, or placing more loans through our issuing bank partner.

If we were otherwise not able to work with an issuing bank partner or if we were to seek to make loans directly in those 
states referenced above, we would have to attempt to comply with the laws of these states in other ways, including through obtaining 
the appropriate licenses. Compliance with the laws of such states could be costly, and if we are unable to obtain such licenses, our 
lending activity could substantially decrease or cease entirely and our revenues, growth and profitability would be harmed. In 
addition,  if  our  activities  under  the  current  arrangement  with  our  issuing  bank  partner  were  deemed  to  constitute  lending  or 
solicitation within any such jurisdiction that would require a license to engage in such activities, we could be found to have engaged 

23

in impermissible lending activities within such jurisdictions. As a result, we could be subjected to fines and other penalties, all or 
a portion of the principal and interest charged on the applicable loans could be found to be unenforceable and, to the extent it is 
determined that such loans were not originated in accordance with all applicable laws, we could be obligated to repurchase any 
loans from our debt facilities and OnDeck Marketplace participants that failed to comply with such legal requirements. Any finding 
that we engaged in unlicensed lending or solicitation in states for which a license was required could lead to litigation and fines, 
harm our reputation and negatively impact our operating results.  

Security breaches of customers’ confidential information that we store may harm our reputation and expose us to liability.

We store our customers’ bank information, credit information and other sensitive data. Any accidental or willful security 
breaches or other unauthorized access could cause the theft and criminal use of this data. Security breaches or unauthorized access 
to confidential information could also expose us to liability related to the loss of the information, time-consuming and expensive 
litigation and negative publicity. If security measures are breached because of third-party action, employee error, malfeasance or 
otherwise, or if design flaws in our software are exposed and exploited, and, as a result, a third party obtains unauthorized access 
to any of our customers’ data, our relationships with our customers will be severely damaged, and we could incur significant 
liability.

Because  techniques  used  to  obtain  unauthorized  access  or  to  sabotage  systems  change  frequently  and  generally  are  not 
recognized until they are launched against a target, we and our third-party hosting facilities may be unable to anticipate these 
techniques or to implement adequate preventative measures. In addition, many states have enacted laws requiring companies to 
notify individuals of data security breaches involving their personal data. These mandatory disclosures regarding a security breach 
are costly to implement and often lead to widespread negative publicity, which may cause our customers to lose confidence in the 
effectiveness of our data security measures. Any security breach, whether actual or perceived, would harm our reputation and we 
could lose customers.

The collection, processing, use, storage, sharing and transmission of personal data could give rise to liabilities as a result of 
federal, state and international laws and regulations, as well as our failure to adhere to the privacy and data security practices 
that we articulate to our customers.

We collect, process, store, use, share and/or transmit a large volume of personally identifiable information and other sensitive 
data from current, past and prospective customers. There are federal, state, and foreign laws regarding privacy and the collection, 
use, storage, protection, sharing and/or transmission of personally identifiable information and sensitive data. Additionally, many 
states continue to enact legislation on matters of privacy, information security, cybersecurity, data breach and data breach notification 
requirements.  For example, California recently passed legislation which entitles California residents with the right to know about 
what personal information on them is being collected.

Any violations of these laws and regulations may require us to change our business practices or operational structure, including 
limiting  our  activities  in  certain  states  and/or  jurisdictions,  address  legal  claims,  and  sustain  monetary  penalties,  reputational 
damage and/or other harms to our business.  

Furthermore, our online privacy policy and website make certain statements regarding our privacy, information security, and 
data security practices with regard to information collected from our customers.  Failure to adhere to such practices may result in 
regulatory scrutiny and investigation, complaints by affected customers, reputational damage and other harm to our business.   If 
either we, or the third party service providers with which we share customer data, are unable to address privacy concerns, even if 
unfounded, or to comply with applicable laws and regulations, it could result in additional costs and liability, damage our reputation, 
and harm our business.

Our ability to collect payment on loans and maintain accurate accounts may be adversely affected by computer malware, social 
engineering, phishing, physical or electronic break-ins, technical errors and similar disruptions.

The automated nature of our platform may make it an attractive target for hacking and potentially vulnerable to computer 
viruses, physical or electronic break-ins and similar disruptions.  It is possible that we may not be able to anticipate or to implement 
effective preventive measures against all security breaches of these types, in which case there would be an increased risk of fraud 
or identity theft, and we may experience losses on, or delays in the collection of amounts owed on, a fraudulently induced loan. 
Security breaches could occur from outside our company, and also from the actions of persons inside our company who may have 
authorized or unauthorized access to our technology systems.  In addition, the software that we have developed to use in our daily 
operations is highly complex and may contain undetected technical errors that could cause our computer systems to fail. Because 
each loan that we make involves our proprietary automated underwriting process, any failure of our computer systems involving 
our  automated  underwriting  process  and  any  technical  or  other  errors  contained  in  the  software  pertaining  to  our  automated 
underwriting process could compromise our ability to accurately evaluate potential customers, which would negatively impact 

24

our results of operations. Furthermore, any failure of our computer systems could cause an interruption in operations and result 
in disruptions in, or reductions in the amount of, collections from the loans we make to our customers.

Additionally, if a hacker were able to access our secure files, he or she might be able to gain access to the personal information 
of our customers. If we are unable to prevent such activity, we may be subject to significant liability, negative publicity and a 
material loss of customers, all of which may negatively affect our business.

Our  business  is  subject  to  the  risks  of  hurricanes,  earthquakes,  fires,  floods  and  other  natural  disasters,  power  outages, 
telecommunications failures and similar events, and to interruption by man-made problems such as terrorism, cyberattack, 
and other actions. Comparable risks may also impact the demand for our loans or our customers’ ability to repay their loans.

Events beyond our control may damage our ability to accept our customers’ applications, underwrite loans, maintain our 
platform or perform our servicing obligations. Such events include, but are not limited to, hurricanes, earthquakes, fires, floods 
and other natural disasters, power outages, telecommunications failures and similar events. Despite any precautions we may take, 
system interruptions and delays could occur if there is a natural disaster, if a third-party provider closes a facility we use without 
adequate notice for financial or other reasons, or if there are other unanticipated problems at our leased facilities. As we rely heavily 
on our servers, computer and communications systems and the internet to conduct our business and provide high-quality customer 
service, such disruptions could harm our ability to run our business and cause lengthy delays which could harm our business, 
results of operations and financial condition. We currently are not able to switch instantly to our backup center in the event of 
failure of the main server site. This means that an outage at one facility could result in our system being unavailable for a significant 
period of time. Man-made problems such as terrorism, cyberattack, and other criminal, tortious or unintentional actions could also 
give rise to significant disruptions to our operations. Our business interruption insurance may not be sufficient to compensate us 
for losses that may result from interruptions in our service as a result of system failures or other disruptions. Comparable natural 
and man-made risks may reduce demand for our loans or cause our customers to suffer significant losses and/or incur significant 
disruption in their respective operations, which may affect their ability to repay their loans.  All of the foregoing could materially 
and adversely affect our business, results of operations and financial condition.

We rely on data centers to deliver our services. Any disruption of service at these data centers could interrupt or delay our ability 
to deliver our service to our customers.

We currently serve our customers from two third-party data center hosting facilities in New Jersey and Colorado, as well as 
"cloud" data centers which delivers service over the internet. The continuous availability of our service depends on the operations 
of these facilities and cloud services, on a variety of network service providers, on third-party vendors and on data center operations 
staff. In addition, we depend on the ability of our third-party facility and cloud service providers to protect the facilities against 
damage or interruption from natural disasters, power or telecommunications failures, criminal acts and similar events. If there are 
any lapses of service or damage to these facilities and cloud services, we could experience lengthy interruptions in our service as 
well as delays and additional expenses in arranging new facilities and services. Even with current and planned disaster recovery 
arrangements, our business could be harmed.

We designed our system infrastructure and procure and own or lease the computer hardware used for our services. Design 
and mechanical errors, failure to follow operations protocols and procedures could cause our systems to fail, resulting in interruptions 
in our platform. Any such interruptions or delays, whether as a result of third-party error, our own error, natural disasters or security 
breaches, whether accidental or willful, could harm our relationships with customers and cause our revenue to decrease and/or our 
expenses to increase. Also, in the event of damage or interruption, our insurance policies may not adequately compensate us for 
any losses that we may incur. These factors in turn could further reduce our revenue and subject us to liability, which could 
materially adversely affect our business.

We are obligated to maintain internal control over financial reporting and our management is required to report annually on 
the effectiveness of these internal controls. After December 2019 our independent registered public accounting firm will also 
be required to formally attest to the effectiveness of our internal control over financial reporting.  Any determination that these 
internal controls are not effective may adversely affect investor confidence in our company and, as a result, the value of our 
common stock.

We are required to furnish a report by management on, among other things, the effectiveness of our internal control over 
financial reporting as of December 31, 2018 and as of subsequent year ends. However, our independent registered public accounting 
firm will not be required to formally attest to the effectiveness of our internal control over financial reporting pursuant to Section 404 
of the Sarbanes-Oxley Act of 2002, or the Sarbanes-Oxley Act, until after we lose  “emerging growth company" status effective 
December 31, 2019.  As a result the audit of our of our financial statements as of and for the year ending December 31, 2019 will 
be the first time that our independent registered public accounting firm will be required to formally attest to the effectiveness of 
our internal control over financial reporting. 

25

Management's  assessment  of  internal  control  over  financial  reporting,  and  next  year,  the  attestation  of  our  independent 
registered public accounting firm, needs to include disclosure of any material weaknesses identified in our internal control over 
financial reporting.A material weakness is a deficiency, or a combination of deficiencies, in internal control over financial reporting, 
such that there is a reasonable possibility that a material misstatement of the company's annual or interim financial statements will 
not be prevented or detected on a timely basis.

We cannot assure you that we will not in the future have material weaknesses. Because we are still an "emerging growth 
company" under the JOBS Act, our independent registered public accounting firm has not formally evaluated  the measures we 
have taken to address any deficiencies.  We will cease to be an "emerging growth company" effective December 31, 2019. In 
preparation for the additional disclosure and regulatory requirements associated with our loss of "emerging growth company" 
status, we are continuing in our efforts to transition to a more developed internal control environment that incorporates increased 
automation, risk management procedures, and quality assurance testing. The actions we have taken and plan to take are subject to 
ongoing senior management review and audit committee oversight.

We also may not be able to complete our evaluation, testing and any required remediation in a timely fashion. During the 
evaluation and testing process, if we identify one or more material weaknesses in our internal control over financial reporting that 
we are unable to remediate before the end of the same fiscal year in which the material weakness is identified or if we are otherwise 
unable to maintain effective internal controls over financial reporting, we will be unable to assert that our internal controls are 
effective. If we are unable to assert that our internal control over financial reporting is effective, or beginning next year if our 
auditors are unable to attest to management’s report on the effectiveness of our internal controls, we could lose investor confidence 
in the accuracy and completeness of our financial reports, which would cause the price of our common stock to decline.

We are also required to disclose material changes made in our internal controls and procedures on a quarterly basis. To comply 
with the requirements of being a public company, we may need to undertake various actions, such as implementing new internal 
controls and procedures and hiring additional accounting or internal audit staff.

We will incur increased costs and demands upon management as a result of complying with the laws and regulations affecting 
public companies, which could harm our results of operations and our ability to attract and retain qualified executives and 
board members.

As a public company we incur significant legal, accounting, and other expenses that we did not incur as a private company. 
These expenses are increasing in preparation for when we cease to be an “emerging growth company” effective  December 31, 
2019 and will continue to increase thereafter. In addition, the Sarbanes-Oxley Act and rules subsequently implemented by the SEC 
and the New York Stock Exchange, or NYSE, impose various requirements on public companies, including requiring changes in 
corporate governance practices. Our management and other personnel will need to devote a substantial amount of time to these 
compliance initiatives. Moreover, we expect these rules and regulations and future regulations will continue to increase our legal, 
accounting and financial compliance costs and will make some activities more time consuming and costly. For example, we expect 
these rules and regulations to make it more difficult and more expensive for us to obtain director and officer liability insurance, 
and we may be required to accept reduced policy limits and coverage or to incur substantial costs to maintain the same or similar 
coverage. These rules and regulations could also make it more difficult for us to attract and retain qualified persons to serve on 
our board of directors or our board committees or as executive officers.

In addition, the Sarbanes-Oxley Act requires, among other things, that we assess the effectiveness of our internal control 
over financial reporting annually and the effectiveness of our disclosure controls and procedures quarterly. In particular, we are 
required to perform system and process evaluation and testing of our internal control over financial reporting to allow management 
to report on, and our independent registered public accounting firm potentially to attest to, the effectiveness of our internal control 
over financial reporting, as required by Section 404 of the Sarbanes-Oxley Act, or Section 404. As long as we remain an “emerging 
growth company," which will cease effective December 31, 2019, we may elect to avail ourselves of the exemption from the 
requirement that our independent registered public accounting firm attest to the effectiveness of our internal control over financial 
reporting under Section 404. However, we may no longer avail ourselves of this exemption when we cease to be an “emerging 
growth company” and, when our independent registered public accounting firm is required to undertake an assessment of our 
internal control over financial reporting, the cost of our compliance with Section 404 will correspondingly increase. Our compliance 
with  applicable  provisions  of  Section 404  will  require  that  we  incur  substantial  accounting  expense  and  expend  significant 
management  time  on  compliance-related  issues  as  we  implement  additional  corporate  governance  practices  and  comply  with 
reporting requirements. Moreover, if we are not able to comply with the requirements of Section 404 applicable to us in a timely 
manner, or if we or our independent registered public accounting firm identifies deficiencies in our internal control over financial 
reporting that are deemed to be material weaknesses, the market price of our stock could decline and we could be subject to 
sanctions or investigations by the SEC or other regulatory authorities, which would require additional financial and management 
resources.

26

Furthermore, investor perceptions of our company may suffer if deficiencies are found, and this could cause a decline in the 
market price of our stock. Irrespective of compliance with Section 404, any failure of our internal control over financial reporting 
could have a material adverse effect on our stated operating results and harm our reputation. We expect to have in place accounting, 
internal audit and other management systems and resources that will allow us to maintain compliance with the requirements of 
the Sarbanes-Oxley Act at the end of any phase-in periods permitted by the NYSE, the SEC and the JOBS Act. If we are unable 
to implement these changes effectively or efficiently, it could harm our operations, financial reporting or financial results and could 
result in an adverse opinion on internal control from our independent registered public accounting firm.

Our business may be adversely affected by disruptions in the credit markets, our failure to comply with our debt agreements, 
or the termination or expiration of, or our inability to replace, our debt agreements, any of which could result in reduced access 
to credit and other financing. This could materially and adversely effect our business and our prospects 

Historically, we have depended on debt facilities and other forms of debt in order to finance most of the loans we make to 
our customers. However, we cannot guarantee that these financing sources will continue to be available beyond the current maturity 
date of each debt facility, on reasonable terms or at all. As the volume of loans that we make to customers on our platform increases, 
we may require the expansion of our borrowing capacity of our existing debt facilities and other debt arrangements or the addition 
of new sources of capital. The availability of these financing sources depends on many factors, some of which are outside of our 
control. We may also experience the occurrence of events of default or breaches of financial performance or other covenants under 
our debt agreements, which could reduce or terminate our access to institutional funding.

We also rely on securitization as part of our funding strategy and have executed three securitization transactions, one of 
which, with $225 million of capacity, is currently outstanding under which cash flow can be used to purchase additional loans 
through March 2020. There can be no assurance that we will be able to successfully access the securitization markets again. In the 
event of a sudden or unexpected shortage of funds in the banking and financial system, we cannot be sure that we will be able to 
maintain necessary levels of funding without incurring high funding costs, a reduction in the term of funding instruments or the 
liquidation of certain assets. 

Furthermore, two of our debt facilities are scheduled to mature in March 2019, representing an aggregate of $339 million of 

debt capacity. We may not be able to extend or renew these maturing debt facilities. 

Accordingly, if we are unable to renew or otherwise replace these facilities or generally arrange new or alternative methods 
of financing, our ability to finance additional loans utilizing these financing sources will end. The interest rates and other costs of 
new, renewed or amended facilities may also be higher than those currently in effect. If we are unable to renew or otherwise replace 
these facilities or generally arrange new or alternative methods of financing on favorable terms, we may be forced to curtail our 
origination of loans or reduce operations, which would have a material adverse effect on our business, financial condition, operating 
results and cash flow. It is possible that we may require capital in excess of amounts we currently anticipate.  Depending on market 
conditions and other factors, we may not be able to obtain additional capital for our current operations or anticipated future growth 
on reasonable terms or at all.

In addition, in July 2017 the head of the United Kingdom Financial Conduct Authority announced the desire to phase out 
the use of LIBOR by the end of 2021. There is currently no definitive information regarding the future utilization of LIBOR or of 
any particular replacement rate. As such, the potential effect of any such event on our results of operations cannot yet be determined. 
In addition, any further changes or reforms to the determination or supervision of LIBOR may result in a sudden or prolonged 
increase or decrease in reported LIBOR, which could have an adverse impact on the market value for or value of any LIBOR-
linked loans, and other financial obligations or extensions of credit held by us and could have a material adverse effect on our 
business, financial condition and results of operations.

Increases in customer default rates could make us and our loans less attractive to lenders under debt facilities and investors 
in securitizations and institutional purchasers in OnDeck Marketplace which may adversely affect our access to financing and 
our business.

We principally rely on credit facilities and securitizations to fund our loans.  Increases in customer default rates could make 
us and our loans less attractive to our existing (or prospective) funding sources.  If our existing funding sources do not achieve 
their desired financial returns or if they suffer losses, they (or prospective funding sources) may increase the cost of providing 
future financing or refuse to provide future financing on terms acceptable to us or at all.

Our debt facilities at our subsidiaries and our securitization are non-recourse to On Deck Capital, Inc. and are collateralized 
by our loans.  If the loans securing such debt facilities and securitization fail to perform as expected, the lenders under our credit 
facilities and investors in our securitization, or future lenders or investors in similar arrangements, may increase the cost of providing 
financing or refuse to provide financing on terms acceptable to us or at all.

27

If we were to be unable to arrange new or alternative methods of financing on favorable terms, we may have to curtail or 
cease our origination of loans, which could have a material adverse effect on our business, financial condition, operating results 
and cash flow. 

We are exposed to financial risks that may be partially mitigated but cannot be eliminated by our hedging activities, which 
carry their own risks. 

We have used, and may in the future use, financial instruments for hedging and risk management purposes in order to protect 
against possible fluctuations in interest rates, foreign currencies or for other reasons that the we deem appropriate. For example, 
in December 2018 we entered into an interest rate cap to manage the risk on a portion of our variable-rate debt. The interest rate 
cap  matures  in  January  2021  and  would  entitle  us  to  receive  payments  from  the  counterparty  if  interest  rates  rise  above  a 
predetermined rate. However, our interest rate cap, and any future hedges we enter into, will not completely eliminate the risk 
associated with rising interest rates and our hedging activities may prove to be ineffective. Any such failure to eliminate the risks 
associated with rising interest rates may cause the amounts due under our debt facilities and other debt arrangements to increase 
due to changes in interest rates.  Similar risks would be associated with attempts to hedge foreign currency exposure, and we would 
always be exposed to counterparty risk.

The success of our hedging strategy will be subject to our ability to correctly assess counterparty risk and the degree of 
correlation between the performance of the instruments used in the hedging strategy and any changes in interest rates or foreign 
currency exchange rates, along with our ability to continually recalculate, readjust and execute hedges in an efficient and timely 
manner. Therefore, though we may enter into transactions to seek to reduce risks, unanticipated changes may create a more negative 
consequence than if we had not engaged in any such hedging transactions. Moreover, for a variety of reasons, we may not seek to 
establish a perfect correlation between such hedging instruments and the debt facilities, other debt arrangements or foreign currencies 
being hedged. Any such imperfect correlation may prevent us from achieving the effect of the intended hedge and expose us to 
risk of loss.  Any failure to manage our hedging positions properly or inability to enter into hedging instruments upon acceptable 
terms could affect our financial condition and results of operations.

We require substantial capital and in the future may require additional capital to pursue our business objectives and profitability 
strategy and, in particular, our ability to fund loan originations. If adequate capital is not available to us, our business, operating 
results and financial condition may be harmed. 

Since our founding, we have raised substantial equity and debt financing to support the growth of our business. Because we 
intend to continue to make investments to support the growth of our business, we may require additional capital to pursue our 
business objectives and growth strategy and respond to business opportunities, challenges or unforeseen circumstances, including 
lending to our customers, increasing our marketing expenditures to attract new customers and improving our brand awareness, 
developing and offering loans with new characteristics, introducing new loans or services, further expanding internationally in 
existing or new countries or further improving existing offerings and services, enhancing our operating infrastructure and potentially 
acquiring complementary businesses and technologies. Accordingly, on a regular basis we need, or we may need, to engage in 
equity or debt financings to secure additional funds. However, additional funds may not be available when we need them, in 
amounts we need, or permitted to be applied to specific use cases, on terms that are acceptable to us or at all. In particular, we may 
require additional access to capital support our lending operations. Volatility in the credit markets in general or in the market for 
small business or internet loans in particular may also have an adverse effect on our ability to obtain debt financing. Furthermore, 
the cost of our borrowing may increase due to market volatility, changes in the risk premiums required by lenders or if traditional 
sources of debt capital are unavailable. Volatility or depressed valuations or trading prices in the equity markets may similarly 
adversely affect our ability to obtain equity financing. If we raise additional funds through further issuances of equity or convertible 
debt securities, our existing stockholders could suffer significant dilution and any new equity securities we issue could have rights, 
preferences and privileges superior to those of holders of our common stock.

We expect that we will continue to use our available cash to fund a portion of our loan book, fund the portion of loans that 
exceeds the maximum percentage of collateral that may be financed through existing debt facilities, and to support our growth 
initiatives and general operations. To supplement our cash resources, we may seek to expand or modify our existing debt facilities 
to provide additional capacity, increase the maximum percentage of collateral that may be financed, as well as expand loan eligibility; 
add new debt facilities or replace or renew debt facilities scheduled to expire; enter into additional securitizations; increase the 
size of, or replace, our corporate debt facility; and other potential options. If we are unable to adequately maintain our cash resources, 
we may delay non-essential capital expenditures; implement cost cutting procedures; delay or reduce future hiring; or reduce our 
rate of future originations compared to current level. There can be no assurance that we can obtain sufficient sources of external 
capital to support the growth of our business. Delays in doing so or failure to do so may require us to reduce loan originations or 
reduce our operations, which would harm our ability to pursue our business objectives as well as harm our business, operating 
results and financial condition.

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We may not have adequate funding capacity in the event that an unforeseen number of customers to whom we have extended 
a line of credit decide to draw their lines at the same time.

Our current capacity to fund our customers’ lines of credit through existing debt facilities is limited. Accordingly, we maintain 
cash available to fund our customers’ lines of credit based on the amount that we foresee these customers drawing down. For 
example, if we make available a line of credit for $15,000 to a small business, we may only reserve a portion of this amount at 
any given time for immediate draw down. We base the amount that we reserve on our analysis of aggregate portfolio demand and 
the historical activity of customers using these lines of credit. However, if we inaccurately predict the number of customers that 
draw down on their lines of credit at a certain time, or if these customers draw down in greater amounts than we forecast, we may 
not have enough funds available to lend to them. Failure to provide funds drawn down by our customers on their lines of credit 
may lead to negative customer experience, damage our reputation and inhibit our growth.

Our agreements with our lenders contain a number of early payment triggers and covenants. A breach of such triggers or 
covenants or other terms of such agreements could result in an early amortization, default, and/or acceleration of the related 
funding facilities which could materially impact our operations.

Primary funding sources available to support the maintenance and growth of our business include, among others, an asset-
backed securitization facility, other asset-backed revolving debt facilities and corporate debt. Our liquidity would be materially 
adversely affected by our inability to comply with various covenants and other specified requirements set forth in our agreements 
with our lenders which could result in the early amortization, default and/or acceleration of our existing facilities. Such covenants 
and  requirements  include  financial  covenants,  portfolio  performance  covenants  and  other  events.  For  a  description  of  these 
covenants, requirements and events, see Item 7. Management’s Discussion and Analysis of Financial Condition and Results of 
Operations—Liquidity and Capital Resources. 

During an early amortization period or occurrence of an event of default, principal collections from the loans in our asset-
backed facilities would be applied to repay principal under such facilities rather than being available on a revolving basis to fund 
purchases of newly originated loans. During the occurrence of an event of default under any of our facilities, the applicable lenders 
could accelerate the related debt and such lenders’ commitments to extend further credit under the related facility would terminate. 
Our asset-backed securitization trust would not be able to issue future series out of such securitization if an early amortization 
event occurred. If we were unable to repay the amounts due and payable under such facilities, the applicable lenders could seek 
remedies, including against the collateral pledged under such facilities. An acceleration of the debt under one facility could also 
lead to a default under other facilities due to cross-acceleration provisions.

An early amortization event or event of default would negatively impact our liquidity, including our ability to originate new 
loans, and require us to rely on alternative funding sources, which might increase our funding costs or which might not be available 
when needed. If we were unable to arrange new or alternative methods of financing on favorable terms, we might have to curtail 
the origination of loans, which could have a material adverse effect on our business, financial condition, operating results and cash 
flow, which in turn could have a material adverse effect on our ability to meet our obligations under our facilities.

We act as servicer with respect to our facilities. If we default in our servicing obligations, an early amortization event or 

default could occur with respect to the applicable facility and we could be replaced as servicer.

In connection with the sale of our loans to our subsidiaries, we make representations and warranties concerning the loans we 
sell. If those representations and warranties are not correct, we could be required to repurchase the loans. In addition, we may, 
from time to time, voluntarily purchase loans previously sold to third parties. Any significant required repurchases and/or 
voluntary purchases could have an adverse effect on our ability to operate and fund our business.

In  our  asset-backed  securitization  facility  and  our  other  asset-backed  revolving  debt  facilities,  we  transfer  loans  to  our 
subsidiaries and make numerous representations and warranties concerning the loans we transfer, including representations and 
warranties that the loans meet the eligibility respective requirements of such facilities. If the representations and warranties that 
the loans meet the eligibility requirements are incorrect, we may be required to repurchase the loans not satisfying the eligibility 
requirements. Failure to repurchase any loans when required would constitute an event of default under the securitization and other 
asset-backed facilities. At the request of a loan purchaser, we may voluntarily decide to purchase loans sold to third parties. There 
is no assurance, however, that we would have adequate resources to make such purchases or, if we did make the purchases, that 
such event might not have a material adverse effect on our business. From 2016 through 2018, we voluntarily purchased $21.3 
million of loans for strategic business reasons and we may, from time to time, do so again in the future. The purchase of loans in 
large quantities, both on a mandatory or voluntary basis, may have an adverse impact on our liquidity and our ability to originate 
loans, especially if we are unable to refinance such loans and elect to rely on available cash to purchase them. 

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Financial regulatory reform relating to asset-backed securities has not been fully implemented and there is uncertainty regarding 
its continuation, both of which could have a significant impact on our ability to access the asset-backed market.

We rely upon asset-backed financing for a significant portion of our funds with which to carry on our business. Asset-backed 
securities and the securitization markets were heavily affected by the Dodd-Frank Act, which was signed into law in 2010, and 
have also been a focus of increased regulation by the SEC. However, some of the regulations to be implemented under the Dodd-
Frank Act have not yet been finalized and other asset-backed regulations that have been adopted by the SEC have delayed effective 
dates. For example, the Dodd-Frank Act mandates the implementation of rules requiring securitizers or originators to retain an 
economic interest in a portion of the credit risk for any asset that they securitize or originate. In October 2014, the SEC adopted 
final rules in relation to such risk retention, but such rules did not become effective with respect to our transactions until late in 
2016. In addition, the SEC previously proposed separate rules which would affect the disclosure requirements for registered as 
well as unregistered issuances of asset-backed securities. The SEC has recently adopted final rules which affect the disclosure 
requirements for registered issuances of asset-backed securities backed by residential mortgages, commercial mortgages, auto 
loans, auto leases and debt securities. However, final rules that would affect the disclosure requirements for registered issuances 
of asset-backed securities backed by other types of collateral or for unregistered issuances of asset-backed securities have not been 
adopted. Additionally, there is general uncertainty regarding what changes, if any, may be implemented with regards to the Dodd-
Frank Act.  Any new rules or changes to the Dodd-Frank Act (or the current rules thereunder), if implemented could adversely 
affect our ability to access the asset-backed market or our cost of accessing that market.

Our business depends on our ability to fund our loans and collect payment on and service the loans we make to our customers.

We rely on unaffiliated banks for the Automated Clearing House, or ACH, transaction process used to disburse the proceeds 
of newly originated loans to our customers and to automatically collect scheduled payments on the loans. As we are not a bank, 
we do not have the ability to directly access the ACH payment network, and must therefore rely on an FDIC-insured depository 
institution to process our transactions, including loan payments. We also rely on the facilities of third parties for our line of credit 
instant funding option via small businesses debit cards. If we cannot continue to obtain such services from our current institutions 
or elsewhere, or if we cannot transition to another processor quickly, our ability to fund loans and process payments will suffer. 
If we fail to fund loans promptly as expected, we risk loss of customers and damage to our reputation which could materially harm 
our business. If we fail to adequately collect amounts owing in respect of the loans, as a result of the loss of direct debiting or 
otherwise, then payments to us may be delayed or reduced and our revenue and operating results will be harmed.

We rely on our management team and need additional key personnel to grow our business, and the loss of key employees or 
inability to hire key personnel could harm our business.

We believe our success has depended, and continues to depend, on the efforts and talents of our executives and employees, 
including Noah Breslow, our Chief Executive Officer. Our future success depends on our continuing ability to attract, develop, 
motivate and retain highly qualified and skilled employees. Qualified individuals are in high demand, and we may incur significant 
costs to attract and retain them. In addition, the loss of any of our senior management or key employees could materially adversely 
affect our ability to execute our business plan and strategy, and we may not be able to find adequate replacements on a timely 
basis, or at all. Our executive officers and other employees are at-will employees, which means they may terminate their employment 
relationship with us at any time, and their knowledge of our business and industry would be extremely difficult to replace. We 
cannot ensure that we will be able to retain the services of any members of our senior management or other key employees. If we 
do  not  succeed  in  attracting  well-qualified  employees  or  retaining  and  motivating  existing  employees,  our  business  could  be 
materially and adversely affected.

Competition for our employees is intense, and we may not be able to attract and retain highly skilled employees whom we need 
to support our business. Additionally, uncertainty about significant changes to immigration policy by the current administration 
has created uncertainty about the future of sponsoring current or prospective employees.

Competition for our employees, including and especially highly skilled engineering, data analytics and risk management 
professionals, is extremely intense reflecting a tight labor market, particularly in New York City. Many of the companies with 
which we compete for experienced employees have greater resources than we have and may be able to offer more attractive 
financial terms of employment. In addition, candidates making employment decisions often consider the value of any equity they 
may receive in connection with their employment. Any significant volatility or performance issues in the price of our stock may 
adversely affect our ability to attract or retain highly skilled technical, financial, marketing and other personnel. In in order to 
pursue our growth strategy, we will be required to hire additional highly skilled engineering, data analytics and risk management 
personnel.

In addition, we also invest significant time and expense in engaging and developing our employees, which increases their 
value to other companies that may seek to recruit them.  If we fail to retain our employees, we could incur significant expenses in 
30

hiring, engaging and developing their replacements and the quality of our services and our ability to serve our customers could 
diminish, resulting in a material adverse effect on our business. 

The  current  administration  has  called  for  significant  changes  to  immigration  policy.  In  this  regard,  there  is  significant 
uncertainty with respect to legislation, regulation and government policy at the federal level, as well as the state and local levels, 
as it relates to immigration. For example, recent U.S. immigration policy has made it more difficult for qualified foreign nationals 
to obtain or maintain work visas under the HB-1 classification. These HB-1 visa limitations make it more difficult and/or more 
expensive for us to hire the skilled professionals we need to execute our growth strategy, especially engineering, data analytics 
and risk management personnel, and may adversely impact our business.

We face increasing competition and, if we do not compete effectively, our operating results could be harmed.

We compete with other companies that lend to small businesses. These companies include traditional banks, merchant cash 
advance providers, newer, technology-enabled lenders and so-called "closed-loop lenders" that both process sales and/or payments 
transactions for small businesses and offer loans to those small businesses. In addition, other technology companies that primarily 
lend to individual consumers have been focusing, or may in the future focus, their efforts on lending to small businesses.  Competition 
has intensified in small business lending and this trend may continue.

In some cases, our competitors focus their marketing on our industry sectors and seek to increase their lending and other 
financial relationships with specific industries such as restaurants. In other cases, some competitors may offer a broader range of 
financial products to our clients, and some competitors may offer a specialized set of specific products or services. Many of these 
competitors have significantly more resources and greater brand recognition than we do and may be able to attract customers more 
effectively than we do. In addition, as more and more competitors market to the same small businesses, it may be more difficult 
and expensive for us to build our brand and achieve or maintain favorable customer response rates. 

When new competitors seek to enter one of our markets, or when existing market participants seek to increase their market 
share, they sometimes undercut the pricing and/or credit terms prevalent in that market, which could adversely affect our market 
share and/or ability to exploit new market opportunities. Our pricing and credit terms could deteriorate if we act to meet these 
competitive challenges. Further, to the extent that the commissions we pay to our strategic partners and funding advisors are not 
competitive with those paid by our competitors, whether on new loans or renewals or both, these partners and advisors may choose 
to direct their business elsewhere. Those competitive pressures could also result in us reducing the origination fees or interest we 
charge to our customers.  In addition, increased competition for customer response could require us to incur higher customer 
acquisition costs and make it more difficult for us to grow our loan originations in both unit and volume for both new as well as 
repeat customers. All of the foregoing could adversely affect our business, results of operations, financial condition and future 
growth.

Our success and future growth depend in part on our successful marketing efforts and increased brand awareness. As part of 
our cost rationalization program, we have reduced our investment in our brand. Failure to effectively use our brand to convert 
sales may negatively affect our growth and our financial performance.

We believe that an important component of our growth will be continued market penetration through marketing directly to 
small businesses. To achieve this growth, we anticipate relying on marketing and advertising while controlling customer acquisition 
cost. As part of our 2017 cost rationalization program, we reduced our investment in brand advertising while seeking to gain 
marketing efficiencies. While our goal remains to increase the strength, recognition and trust in the OnDeck brand, drive more 
unique visitors to submit loan applications on our website, and ultimately increase the number of loans made to our customers, 
our decision to reduce spending in this area and seek greater efficiencies could adversely affect our growth. We incurred expenses 
of $44.1 million and $52.8 million on sales and marketing in the years ended December 31, 2018 and 2017, respectively.

Our business model relies on our ability to continue to scale and to decrease incremental customer acquisition costs as we 
grow. If we are unable to recover our marketing costs through increases in the number of loans we make, or if we maintain recent 
levels of brand investment or continue to reduce or discontinue our broad marketing campaigns, it could have a material adverse 
effect on our growth, results of operations and financial condition.

To the extent that funding advisor program partners, other third parties or internal sales representatives mislead loan applicants 
or engage or previously engaged in disreputable behavior, our reputation may be harmed and we may face liability.

We rely on third-party independent advisors, including commercial loan brokers, which we call funding advisor program 
partners, or FAPs, for a significant portion of the customers to whom we issue loans. In 2018, 2017 and 2016, loans issued to 
customers whose applications were submitted to us via the FAP channel constituted 29.4%, 26.9% and 27.3% of our total loan 
originations, respectively. As a consequence of their status as independent contractors who provide services for multiple lenders, 

31

we have less control of FAP sales activities versus our internal sales representatives.  In early 2015, we took a number of steps to 
enhance our then existing efforts to mitigate the risks associated with the FAP channel, as discussed below.

Because  FAPs  earn  fees  on  a  commission  basis,  FAPs  may  have  an  incentive  to  mislead  loan  applicants,  facilitate  the 
submission by loan applicants of false application data or engage in other disreputable behavior so as to earn additional commissions. 
In addition, it is possible that some FAPs may attempt to charge additional fees despite our contractual prohibitions. We also rely 
on our direct sales agents for customer acquisition in our direct marketing channel, who may also be motivated to engage in 
disreputable behavior to increase our customer base because such direct sales agents are paid on a commission basis. If FAPs or 
our direct sales agents mislead our customers or engage in any other disreputable behavior, our customers are less likely to be 
satisfied with their experience and to become repeat customers, and we may be subject to costly and time-consuming disputes, 
including lawsuits and fines from regulators, which could harm our reputation and operating performance. Negative publicity 
relating to FAPs or internal sales representatives could impair our ability to continue to increase our revenue and our business 
could otherwise be materially and negatively impacted.

In early 2015, we significantly enhanced the nature and scope of the due diligence conducted on both prospective and existing 
FAPs.  We update such due diligence on all existing FAPs on an annual basis and continue to conduct enhanced due diligence on 
new prospective FAPs.  We also implemented certain enhanced contractual provisions and compliance-related measures related 
to our funding advisor program, including FAP training, issuing a FAP code of conduct and conducting welcome calls or distributing 
welcome surveys to customers who worked with FAPs to survey the FAPs’ practices (which, if in violation of our code or contract, 
could lead to termination). While these measures were intended to improve certain aspects and reduce the risks of how we work 
with funding advisors and how they work with our customers, we cannot assure that these measures will work or continue to work 
as intended, that other compliance-related concerns will not emerge in the future, that the funding advisors will comply with these 
measures, and that these measures will not negatively impact our business from this channel, including our financial performance, 
or have other unintended or negative impacts on our business beyond the FAP channel, such as with existing or potential strategic 
partners, customers or funding sources.

In addition, we do business with third parties who are not part of our funding advisor program, including third parties who 
may refer potential customers to us. Although such third parties are not supposed to sell or make representations about OnDeck 
products,  but  instead  refer  to  our  internal  processes  including  our  direct  sales  force,  we  are  exposed  to  the  risks  of  potential 
misleading or disreputable behavior from these third parties as well as from our FAPs.

As to our sales force, we provide our internal sales representatives with sales scripts that have been reviewed by our compliance 
team.  Sales representatives receive rigorous training, including in-person training conducted by our compliance team on avoiding 
unfair, abusive, and deceptive practices.  In addition, internal sales representative calls are recorded and monitored for purposes 
of compliance and quality assurance, and there is a quality assurance team dedicated to these efforts, which efforts have continued 
to be refined and enhanced. Despite these controls, we cannot assure that that they will work as intended or that all of our internal 
sales representatives will comply with our procedures. Failure of our internal sales representatives to do so would expose us to 
the same, or worse, consequences than those relating to the FAP channel because our direct sales channel is larger than our FAP 
channel and we have more direct control over our internal sales representatives than we have over our FAP channel. We also refer 
merchants to third party lenders.  It is conceivable that we are exposed to risk if such third party lenders engage in wrongful 
behavior. 

We pay commissions to our strategic partners, other third parties and FAPs upfront and generally do not recover them in the 
event the related term loan or line of credit is eventually charged off.

We pay commissions to strategic partners and FAPs on the term loans and lines of credit we originate through these channels. 
We pay these commissions at the time the term loan is originated or line of credit is opened. However, we generally do not require 
that this commission be repaid to us in the event of a default on a term loan or line of credit. While we generally discontinue 
working with strategic partners and FAPs that refer customers to us that ultimately have unacceptably high levels of defaults, to 
the extent that our strategic partners and FAPs are not at risk of forfeiting their commissions in the event of defaults, they may, to 
an extent, be indifferent to the riskiness of the potential customers that they refer to us.

Many of our strategic partnerships are nonexclusive and subject to termination options that, if terminated, could harm the 
growth of our customer base and negatively affect our financial performance. Additionally, these partners are concentrated 
and the departure of a significant partner could have a negative impact on our operating results.  Lastly, any termination of 
agreements governing our services platform that facilitates online lending to small business customers through ODX could 
have a negative impact on our ability to grow this part of our business and negatively impact our operating results. 

We rely on strategic partners for referrals of an increasing portion of our customers and our growth depends in part on the 
growth of these referrals. Over the last five years, loans issued to customers referred to us by our strategic partners have grown to 

32

become  an  increasingly  significant  percentage  of  our  total  loan  originations,  a  trend  which  we  expect  to  continue  as  we  are 
concentrated on this part of our business.   

Many of our strategic partnerships do not contain exclusivity provisions that would prevent such partners from providing 
leads to competing companies. In addition, the agreements governing these partnerships contain termination provisions that, if 
exercised, would terminate our relationship with these partners. Some segments of our partner base have agreements which do 
not contain a requirement that a partner refer us any minimum number of leads. There can be no assurance that these partners will 
not terminate our relationship with them or continue referring business to us in the future, and a termination of the relationship or 
reduction in leads referred to us would have a negative impact on our revenue and operating results.

In addition, a small number of strategic partners refer to us a significant portion of the loans made within this channel. In 
2018, 2017 and 2016, loans issued to customers referred to us by our top four strategic partners constituted 11.6%, 11.1% and 
12.0% of our total loan originations, respectively. In the event that one or more of these significant strategic partners terminated 
our relationship or reduced the number of leads provided to us, without some growth offset with other strategic partners, our 
business would be harmed.

Additionally, we have continued exploring ways to expand the availability of our services platform that facilitates online 
lending to small business customers through ODX to appropriate partners that could use our platform to make loan decisions.  The 
agreements governing these services contain termination provisions that, if exercised, would terminate our agreement with these 
partners.  A termination of any such agreements may affect our reputation as we seek to expand ODX, and/or have a negative 
impact on our revenue and operating results. 

Any violations of our Code of Business Conduct and Ethics, or the failure to detect any such violations, may cause our business, 
financial condition or results of operations to be adversely affected.

Our Code of Business Conduct and Ethics prohibits us and our employees from engaging in unethical business practices.  In 
addition, our FAPs are required to comply with a code of conduct, or the FAP Code, tailored to their brokering services.  We refer 
to our Code of Business Conduct and Ethics and the FAP Code collectively referred to as the “Code”.  However, there can be no 
assurance that all of our employees, agents, or contractors will refrain from acting in violation of our Code, or that we will be able 
to detect any such violations. The investigation into potential violations of our Code, or even allegations of such violations, could 
disrupt our operations, involve significant management distraction, and lead to significant costs and expenses, and such expenses 
may have a material adverse effect on our financial results. If we, or our employees, agents or contractors, are found to have 
engaged in practices that violate our Code, we could suffer severe fines, penalties or other consequences that may have a material 
adverse effect on our business, financial condition or results of operations. In addition, negative public opinion could result from 
actual or alleged conduct by us, or our employees, agents or contractors acting on our behalf, in any number of activities or 
circumstances in violation of our Code, including employment related offenses, such as harassment (sexual or otherwise) and 
discrimination, regulatory compliance and the use and protection of data and systems, or from actions taken by regulators or others 
in response to such conduct. 

It may be difficult and costly to protect our intellectual property rights, and we may not be able to ensure their protection.

Our ability to lend to our customers depends, in part, upon our proprietary technology, including our loan decisioning process 
and the OnDeck Score. We may be unable to protect our proprietary technology effectively which would allow competitors to 
duplicate our business processes and know-how, and adversely affect our ability to compete with them. A third party may attempt 
to reverse engineer or otherwise obtain and use our proprietary technology without our consent. The pursuit of a claim against a 
third party for infringement of our intellectual property could be costly, and there can be no guarantee that any such efforts would 
be successful.

In addition, our platform may infringe upon claims of third-party intellectual property, and we may face intellectual property 
challenges from such other parties. We may not be successful in defending against any such challenges or in obtaining licenses to 
avoid or resolve any intellectual property disputes. The costs of defending any such claims or litigation could be significant and, 
if we are unsuccessful, could result in a requirement that we pay significant damages or licensing fees, which would negatively 
impact our financial performance. Furthermore, our technology may become obsolete, and there is no guarantee that we will be 
able to successfully develop, obtain or use new technologies to adapt our platform to compete with other lending platforms as they 
develop. If we cannot protect our proprietary technology from intellectual property challenges, or if the platform becomes obsolete, 
our ability to maintain our platform, make loans or perform our servicing obligations on the loans could be adversely affected.

33

Some aspects of our platform include open source software, and any failure to comply with the terms of one or more of these 
open source licenses could negatively affect our business.

We incorporate open source software into our proprietary platform and into other processes supporting our business. Such 
open source software may include software covered by licenses like the GNU General Public License and the Apache License or 
other open source licenses. The terms of various open source licenses have not been interpreted by U.S. courts, and there is a risk 
that such licenses could be construed in a manner that limits our use of the software, inhibits certain aspects of the platform and 
negatively affects our business operations.

Some open source licenses contain requirements that we make available source code for modifications or derivative works 
we create based upon the type of open source software we use. If portions of our proprietary platform are determined to be subject 
to an open source license, or if the license terms for the open source software that we incorporate change, we could be required 
to publicly release the affected portions of our source code, re-engineer all or a portion of our platform or change our business 
activities. In addition to risks related to license requirements, the use of open source software can lead to greater risks than the use 
of third-party commercial software, as open source licensors generally do not provide warranties or controls on the origin of the 
software. Many of the risks associated with the use of open source software cannot be eliminated, and could adversely affect our 
business.

Risks Related to the Securities Markets and Ownership of Our Common Stock

The price of our common stock may be volatile and the value of your investment could decline.

Stocks of emerging growth companies have experienced high levels of volatility. The trading price of our common stock 
may fluctuate substantially. The market price of our common stock may be higher or lower than the price you pay, depending on 
many factors, some of which are beyond our control and may not be related to our operating performance. These fluctuations could 
cause you to lose all or part of your investment in our common stock. Factors that could cause fluctuations in the trading price of 
our common stock include the following:

• 

• 

• 

• 

• 

• 

• 

• 

• 

announcements of new types of loans, services or technologies, relationships with strategic partners, acquisitions or other 
events by us or our competitors;

changes in economic conditions;

changes in prevailing interest rates;

price and volume fluctuations in the overall stock market from time to time;

significant volatility in the market price and trading volume of technology companies in general and of companies in our 
industry;

fluctuations in the trading volume of our shares or the size of our public float;

the impact of securities analysts’ reports or other publicity regarding our business or industry;

actual or anticipated changes in our operating results or fluctuations in our operating results;

quarterly fluctuations in demand for our loans;

•  whether our operating results meet the expectations of securities analysts or investors;

• 

• 

actual or anticipated changes in the expectations of investors or securities analysts;

regulatory developments in the United States, foreign countries or both;

•  major catastrophic events;

• 

• 

sales of large blocks of our stock; or

departures of key personnel.

In addition, if the market for financial or technology stocks or the stock market in general experiences loss of investor 
confidence, the trading price of our common stock could decline for reasons unrelated to our business, operating results or financial 
condition. The trading price of our common stock might also decline in reaction to events that affect other companies in our industry 
even if these events do not directly affect us. In the past, following periods of volatility in the market price of a company’s securities, 
securities class action litigation has often been brought against that company.  In the past we were subject to two putative securities 
class action litigations.  While those cases were voluntarily dismissed, there can be no assurance that any future cases would ave 
a similar result.  

34

If our stock price continues to be volatile, we may become the target of additional securities litigation in the future. Securities 
litigation could result in substantial costs and divert our management’s attention and resources from our business. This could have 
a material adverse effect on our business, operating results and financial condition.

Sales of substantial amounts of our common stock by us or our stockholders in the public markets, or the perception that they 
might occur, could reduce the price that our common stock might otherwise attain.  In addition, issuances and sales by us of 
newly issued shares of our common stock can dilute your voting power and your ownership interest in us.

Sales of a substantial number of shares of our common stock in the public market by us or our stockholders, or the perception 
that these sales could occur, could adversely affect the market price of our common stock and may make it more difficult for you 
to sell your common stock at a time and price that you deem appropriate. At December 31, 2018, we had 75,375,341 shares of 
common stock outstanding and as of that date stockholders known to us who beneficially owned 5% or more of our common stock 
owned in the aggregate 28,779,454 shares or 38%.  

We may issue our shares of common stock or securities convertible into our common stock from time to time in connection 
with financings, acquisitions, investments or otherwise. We have also registered the offer and sale of all shares of common stock 
that we may issue under our 2014 Equity Incentive Plan and 2014 Employee Stock Purchase Plan. Any such issuance could result 
in substantial dilution to our existing stockholders, reduce proportionate voting power and cause the trading price of our common 
stock to decline.

Insiders and large stockholders have or could have substantial control over us, which could limit your ability to influence the 
outcome of key transactions, including a change of control.

Our directors, executive officers and each of our stockholders who own greater than 5% of our outstanding common stock 
and their affiliates, in the aggregate, own approximately 40% of the outstanding shares of our common stock, based on the number 
of shares outstanding as of December 31, 2018. As a result, these stockholders, if acting together, will be able to influence or 
control matters requiring approval by our stockholders, including the election of directors and the approval of mergers, acquisitions 
or other extraordinary transactions. They may also have interests that differ from yours and may vote in a way with which you 
disagree and which may be adverse to your interests. This concentration of ownership may have the effect of delaying, preventing 
or deterring a change of control of our company, could deprive our stockholders of an opportunity to receive a premium for their 
common stock as part of a sale of our company and might ultimately affect the market price of our common stock.

We do not intend to pay dividends for the foreseeable future.

We have never declared or paid any dividends on our common stock. We intend to retain any earnings to finance the operation 
and expansion of our business, and we do not anticipate paying any cash dividends in the future. As a result, you may only receive 
a return on your investment in our common stock if the market price of our common stock increases.

The requirements of being a public company may strain our resources, divert management’s attention and affect our ability to 
attract and retain qualified board members.

As a public company, we are subject to the reporting requirements of the Exchange Act, the listing standards of the New 
York  Stock  Exchange  and  other  applicable  securities  rules  and  regulations.  Compliance  with  these  rules  and  regulations  will 
increase our legal and financial compliance costs, make some activities more difficult, time-consuming or costly, and increase 
demand on our systems and resources, particularly after we are no longer an “emerging growth company” as defined in the JOBS 
Act effective December 31, 2019. Among other things, the Exchange Act requires that we file annual, quarterly and current reports 
with respect to our business and operating results and maintain effective disclosure controls and procedures and internal control 
over financial reporting. In order to maintain and, if required, improve our disclosure controls and procedures and internal control 
over  financial  reporting  to  meet  this  standard,  significant  resources  and  management  oversight  may  be  required. As  a  result, 
management’s attention may be diverted from other business concerns, which could harm our business, results of operations and 
financial condition. Although we have already hired additional employees to comply with these requirements, we may need to 
hire even more employees in the future, which will increase our costs and expenses.

In addition, changing laws, regulations and standards relating to corporate governance and public disclosure are creating 
uncertainty for public companies, increasing legal and financial compliance costs and making some activities more time-consuming. 
These laws, regulations and standards are subject to varying interpretations, in many cases due to their lack of specificity, and, as 
a result, their application in practice may evolve over time as new guidance is provided by regulatory and governing bodies. This 
could result in continuing uncertainty regarding compliance matters and higher costs necessitated by ongoing revisions to disclosure 
and governance practices. We intend to invest resources to comply with evolving laws, regulations and standards, and this investment 
may result in increased general and administrative expense and a diversion of management’s time and attention from revenue-
35

generating activities to compliance activities. If our efforts to comply with new laws, regulations and standards differ from the 
activities intended by regulatory or governing bodies, regulatory authorities may initiate legal proceedings against us and our 
business may be harmed.

Once we lose our "emerging growth company” status, we may no longer take advantage of certain exemptions from various 
requirements that are applicable to public companies that are not “emerging growth companies.” As a result, we will be required 
to comply with the independent auditor attestation requirements of Section 404 of the Sarbanes-Oxley Act, increased disclosure 
obligations regarding executive compensation in our periodic reports and proxy statements, and requirements to hold a nonbinding 
advisory vote on executive compensation and stockholder approval of any golden parachute payments not previously approved. 

We also expect that these new rules, regulations and standards may make it more expensive for us as a public company to 
obtain director and officer liability insurance, and we may be required to accept reduced coverage or incur substantially higher 
costs to obtain coverage. These factors could also make it more difficult for us to attract and retain qualified executive officers 
and qualified members of our board of directors, particularly to serve on our Audit Committee, Compensation Committee, Corporate 
Governance and Nominating Committee, and Risk Management Committee.

We are an “emerging growth company” until December 31, 2019 and we cannot be certain if the reduced disclosure requirements 
applicable to emerging growth companies will make our common stock less attractive to investors.

We are an “emerging growth company,” as defined in the JOBS Act, until December 31, 2019.  While we are an "emerging 
growth company" we are taking advantage of certain exemptions from various reporting requirements that are applicable to public 
companies that are not “emerging growth companies,” including, but not limited to, not being required to comply with the auditor 
attestation  requirements  of  Section 404  of  the  Sarbanes-Oxley  Act,  reduced  disclosure  obligations  regarding  executive 
compensation in our periodic reports and proxy statements and exemptions from the requirements of holding a nonbinding advisory 
vote on executive compensation and shareholder approval of any golden parachute payments not previously approved. We cannot 
predict if investors will find our common stock less attractive because we may rely on these exemptions. If some investors find 
our common stock less attractive as a result, there may be a less active trading market for our common stock, and our stock price 
may be more volatile and may decline.

If securities or industry analysts do not publish or cease publishing research or reports about our business, or publish inaccurate 
or unfavorable research reports about our business, our share price and trading volume could decline.

The trading market for our common stock depends, to some extent, on the research and reports that securities or industry 
analysts publish about us or our business. We do not have any control over these analysts. If one or more of the analysts who cover 
us should downgrade our shares, change their opinion of our shares or provide more favorable relative recommendations about 
our competitors, our share price would likely decline. If one or more of these analysts should cease coverage of our company or 
fail to regularly publish reports on us, we could lose visibility in the financial markets, which could cause our share price or trading 
volume to decline.

Our charter documents and Delaware law could discourage takeover attempts and lead to management entrenchment.

Our amended and restated certificate of incorporation and amended and restated bylaws contain provisions that could delay 
or prevent a change in control of our company. These provisions could also make it difficult for stockholders to elect directors that 
are not nominated by the current members of our board of directors or take other corporate actions, including effecting changes 
in our management. These provisions include:

• 

• 

• 

• 

a classified board of directors with three-year staggered terms, which could delay the ability of stockholders to change 
the membership of a majority of our board of directors;

the ability of our board of directors to issue shares of preferred stock and to determine the price and other terms of those 
shares, including preferences and voting rights, without stockholder approval, which could be used to significantly dilute 
the ownership of a hostile acquiror;

the exclusive right of our board of directors to elect a director to fill a vacancy created by the expansion of our board of 
directors or the resignation, death or removal of a director, which prevents stockholders from being able to fill vacancies 
on our board of directors;

a prohibition on stockholder action by written consent, which forces stockholder action to be taken at an annual or special 
meeting of our stockholders;

36

• 

• 

• 

• 

the requirement that a special meeting of stockholders may be called only by the chairman of our board of directors, our 
president, our secretary or a majority vote of our board of directors, which could delay the ability of our stockholders to 
force consideration of a proposal or to take action, including the removal of directors;

the requirement for the affirmative vote of holders of at least 66 2/3% of the voting power of all of the then outstanding 
shares of the voting stock, voting together as a single class, to amend the provisions of our amended and restated certificate 
of incorporation relating to the issuance of preferred stock and management of our business or our amended and restated 
bylaws, which may inhibit the ability of an acquiror to effect such amendments to facilitate an unsolicited takeover attempt;

the ability of our board of directors, by majority vote, to amend the bylaws, which may allow our board of directors to 
take additional actions to prevent an unsolicited takeover and inhibit the ability of an acquiror to amend the bylaws to 
facilitate an unsolicited takeover attempt; and

advance notice procedures with which stockholders must comply to nominate candidates to our board of directors or to 
propose matters to be acted upon at a stockholders’ meeting, which may discourage or deter a potential acquiror from 
conducting a solicitation of proxies to elect the acquiror’s own slate of directors or otherwise attempting to obtain control 
of us.

In addition, as a Delaware corporation, we are subject to Section 203 of the Delaware General Corporation Law. These 
provisions may prohibit large stockholders, in particular those owning 15% or more of our outstanding voting stock, from merging 
or combining with us for a certain period of time.

Item 1B.

Unresolved Staff Comments

None.

Item 2.

Properties

Our principal locations, their purposes and the expiration dates for the leases on facilities at those locations as of December 31, 

2018 are shown in the table below.

Location

Purpose

New York, NY Corporate Headquarters, technology and direct sales

Denver, CO

Direct sales and operations

Arlington, VA

Underwriting, loan origination and technology

Approximate
Square Feet
80,700

Lease
Expiration Date
2026

44,400

18,600

2026

2022

We lease all of our facilities. We do not own any real property. We currently have excess capacity in our New York offices 
and  we  are  continuing  to  explore  options  for  subletting  and/or  divesting  ourselves  of  excess  space.  See  Note  13  of  Notes  to 
Consolidated Financial Statements elsewhere in this report for details on the termination of a portion of our office space in New 
York and Denver in 2018.  We believe our facilities are suitable and adequate for our current and near-term needs. Our leases are 
further described in Note 13 of Notes to Consolidated Financial Statements elsewhere in this report.

Item 3.

Legal Proceedings

From time to time we are subject to legal proceedings and claims in the ordinary course of our business. The results of such 
matters cannot be predicted with certainty. However, we believe that the final outcome of any such current matters will not result 
in a material adverse effect on our consolidated financial condition, consolidated results of operations or consolidated cash flows.

Item 4.

Mine Safety Disclosures

None.

37

 
PART II

Item 5.

Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity
Securities

Market for our Common Equity

Our common stock is traded on the New York Stock Exchange, or the NYSE, under the symbol “ONDK.”  Trading on the 
NYSE began on December 17, 2014 in connection with our initial public offering of our common stock. Prior to that date, there 
was no public market for our common stock. 

Holders of Record

As of February 20, 2019, there were approximately 36 holders of record of our common stock. This record holder figure 
does not include, and we are not able to estimate, the number of holders whose shares are held of record by banks, brokers and 
other financial institutions.

Dividends

We have never declared or paid cash dividends on our common stock. We currently intend to retain all available funds and 
any future earnings for use in the operation and expansion of our business and do not anticipate paying any dividends on our 
common stock in the foreseeable future. Any future determination to declare dividends will be made at the discretion of our board 
of  directors  and  will  depend  on  our  financial  condition,  operating  results,  capital  requirements,  general  business  conditions, 
contractual restrictions and other factors that our board of directors may deem relevant.

Issuer Purchases of Equity Securities

During the quarter and year ended December 31, 2018, we did not purchase any of our equity securities that are registered 

under Section 12(b) of the Exchange Act.

Performance Graph

This performance graph shall not be deemed “soliciting material” or to be “filed” with the SEC for purposes of Section 
18 of the Exchange Act, or otherwise subject to the liabilities under that Section, and shall not be deemed to be incorporated by 
reference into any filing of On Deck Capital, Inc. under the Securities Act of 1933, as amended, or the Exchange Act.

The following graph compares the cumulative total stockholder return since December 31, 2014 with the S&P 500 Index 
and the NYSE Financial Sector Index through December 31, 2018. The graph assumes that the value of the investment in our 
common stock and each index was $100 at market close on December 17, 2014. The returns shown are historical and are not 
intended to suggest future performance.

38

 
 
Sales of Unregistered Equity Securities

None.

39

 
Item 6.

Selected Consolidated Financial Data

The  following  selected  consolidated  financial  data  are  derived  from  our  audited  financial  statements. The  consolidated 
balance sheet data as of December 31, 2018 and 2017 and the consolidated statement of operations data for the years ended 
December 31, 2018, 2017 and 2016 are derived from our audited consolidated financial statements and related notes that are 
included elsewhere in this Form 10-K. The consolidated balance sheet data as of December 31, 2016, 2015 and 2014 and the 
consolidated statement of operations data for the years ended December 31, 2015 and 2014 are derived from our audited consolidated 
financial statements and related notes which are not included in this report. The information set forth below should be read in 
conjunction with our historical financial statements, including the notes thereto, and “Management’s Discussion and Analysis of 
Financial Condition and Results of Operations,” included elsewhere in this report.

(in thousands, except share and per share data)

Consolidated Statements of Operations Data

2018

Year Ended December 31,
2016

2015

2017

2014

Revenue:

Interest income

Gross revenue

Total cost of revenue

Net revenue

Net income (loss)

Net income (loss) attributable to On Deck Capital,
Inc. common stockholders
Net income (loss) per share attributable to On Deck
Capital, Inc. common stockholders:

Basic

Diluted

Weighted-average common shares outstanding:

Basic

Diluted

Consolidated Balance Sheet Data:
Cash and cash equivalents

Loans held for investment

Total assets

Debt

Total liabilities

$

383,579

$

334,575

$

264,844

$

195,048

$

145,275

398,376

195,616

202,760

25,270

350,950

199,125

151,825
(14,345)

291,317

182,825

108,492
(85,482)

254,767

95,413

159,354
(2,231)

158,064

85,030

73,034
(18,708)

$

$

$

27,681

$

(11,534) $

(82,958) $

(1,273) $

(31,592)

0.37

0.35

$

$

(0.16) $
(0.16) $

(1.17) $
(1.17) $

(0.02) $
(0.02) $

(0.60)
(0.60)

74,561,019
78,549,940

72,890,313
72,890,313

70,934,937
70,934,937

69,545,238
69,545,238

52,556,998
52,556,998

$

59,859

$

71,362

$

79,554

$

159,822

$

220,433

1,169,157

1,161,570
816,231

857,281

952,796

996,044
692,254

729,988

1,000,445

1,064,091
754,605

800,494

552,742

745,025
378,585

415,603

504,107

724,265
394,554

413,660

Total On Deck Capital, Inc. stockholders' equity
(deficit)

$

299,756

$

262,045

$

259,525

$

322,813

$

310,605

40

 
Item 7.

Management’s Discussion and Analysis of Financial Condition and Results of Operations

You should read the following discussion and analysis of our financial condition and results of operations together with our 
consolidated financial statements and the related notes and other financial information included elsewhere in this report. Some 
of the information contained in this discussion and analysis, including information with respect to our plans and strategy for our 
business,  includes  forward-looking  statements  that  involve  risks  and  uncertainties.  You  should  review  the  “Cautionary  Note 
Regarding Forward-Looking Statements” and Item 1A. Risk Factors sections of this report for a discussion of important factors 
that could cause actual results to differ materially from the results described in or implied by the forward-looking statements 
contained in the following discussion and analysis.

Overview

We are a leading online small business lender. We make it efficient and convenient for small businesses to access 

financing. Enabled by our proprietary technology and analytics, we aggregate and analyze thousands of data points from 
dynamic, disparate data sources to assess the creditworthiness of small businesses rapidly and accurately. Small businesses can 
apply for a term loan or line of credit on our website in minutes and, using our loan decision process, including our proprietary 
OnDeck Score®, we can make a funding decision immediately and, if approved, fund as fast as 24 hours. Qualified customers 
may have both a term loan and line of credit concurrently, which we believe provides opportunities for repeat business, as well 
as increased value to our customers. We originated approximately $2.5 billion of loans in 2018 and more than $10 billion of 
loans since we made our first loan in 2007.

We generate the majority of our revenue through interest income and fees earned on the loans we make to our customers. 
Our term loans, which we offer in principal amounts ranging from $5,000 to $500,000 and with maturities of 3 to 36 months, 
feature fixed dollar repayments. Our lines of credit range from $6,000 to $100,000, and are generally repayable within six or 
twelve months of the date of the most recent draw. We earn interest on the balance outstanding and lines of credit are subject to 
a monthly fee unless the customer makes a qualifying minimum draw, in which case the fee is waived for the first six months.  
The balance of our other revenue primarily comes from our servicing and other fee income, most of which consists of marketing 
fees from our issuing bank partner, fees generated by ODX, and monthly fees earned from lines of credit. Prior to 2018, we also 
generated gains on loans sold through OnDeck Marketplace.

We rely on a diversified set of funding sources for the loans we make to our customers. Our primary source of this financing 
has historically been debt facilities with various financial institutions and securitizations. We have also used proceeds from operating 
cash flow to fund loans in the past and continue to finance a portion of our outstanding loans with these funds. As of December 31, 
2018, we had $822.0 million of debt principal outstanding and $1.1 billion total borrowing capacity. No loans were sold through 
OnDeck Marketplace during 2018 because we determined that the expected economics of retaining our loans and funding them 
on balance sheet were more attractive than those available through loan sales. During the years ended 2017 and 2016, we sold 
loans with an unpaid principal balance of approximately $72.5 million and $368.3 million to OnDeck Marketplace purchasers. 

We originate loans throughout the United States, Canada and Australia, although, to date, a majority of our revenue has been 
generated in the United States. These loans are originated through our direct marketing channel, including direct mail, our outbound 
sales team, our social media and other online marketing channels, referrals from our strategic partner channel, including small 
business-focused service providers, payment processors, and other financial institutions, and through our funding advisors who 
advise small businesses on available funding options.

41

 Key Financial and Operating Metrics

We regularly monitor a number of metrics in order to measure our current performance and project our future performance. 

These metrics aid us in developing and refining our growth strategies and making strategic decisions. 

Originations

Loan Yield

Cost of Funds Rate

Net Interest Margin

Provision Rate

Reserve Ratio

15+ Day Delinquency Ratio

Net Charge-off Rate

Efficiency Ratio

Adjusted Efficiency Ratio*

Return on Assets

Adjusted Return On Assets*

Return on Equity

Adjusted Return On Equity*

As of or for the Year Ended
December 31,

2018

2017

2016

$ 2,483,596

(dollars in thousands)
$ 2,114,663

$ 2,403,796

36.2%

6.3%

29.0%

6.0%

12.2%

7.5%

11.3%

44.6%

40.1%

2.6%

4.3%

10.0%

16.5%

33.8 %

6.2 %

26.1 %

7.5 %

11.6 %

6.7 %

15.8 %

47.3 %

42.9 %

(1.1)%

0.4 %

(4.5)%

1.6 %

33.2 %

5.9 %

25.4 %

7.4 %

11.2 %

6.6 %

12.0 %

66.6 %

61.1 %

(9.2)%

(7.4)%

(27.7)%

(22.4)%

*Non-GAAP measure.  Refer to "Non-GAAP Financial Measures" below for an explanation and reconciliation to GAAP.

For 2018, the calculation of certain metrics have changed and new metrics have been added compared to prior periods. Prior 
year metrics have been restated to conform to the 2018 presentation. See detailed definitions and a summary table of changes 
below.

Originations

Originations represent the total principal amount of the term loans we made during the period, plus the total amount drawn 
on lines of credit during the period. Many of our repeat term loan customers renew their term loans before their existing term loan 
is fully repaid. In accordance with industry practice, originations of such repeat term loans are presented as the full renewal loan 
principal, rather than the net funded amount, which would be the renewal term loan’s principal net of the unpaid principal balance 
on the existing term loan. Loans referred to, and funded by, our issuing bank partners and later purchased by us are included as 
part of our originations. 

Loan Yield

Loan Yield is the rate of return we achieve on loans outstanding during a period. It is calculated as annualized Interest income 
on Loans including amortization of net deferred origination costs divided by average Loans. Annualization is based on 365 days 
per year and is calendar day-adjusted.  Loans represents the sum of loans held for investment and loans held for sale at the end of 
the period. Loan Yield replaces our previous metric, Effective Interest Yield. Loan Yield is calculated using interest income on 
Loans, while Effective Interest Yield was calculated using Interest income. 

Net deferred origination costs in loans held for investment and loans held for sale consist of deferred origination fees and 
costs. Deferred origination fees include fees paid up front to us by customers when loans are originated and decrease the carrying 
value of loans, thereby increasing Loan Yield. Deferred origination costs are limited to costs directly attributable to originating 
loans such as commissions, vendor costs and personnel costs directly related to the time spent by the personnel performing activities 
related to loan origination and increase the carrying value of loans, thereby decreasing Loan Yield.

Recent pricing trends are discussed under the subheading “Key Factors Affecting Our Performance - Pricing.”

Cost of Funds Rate

Cost of Funds Rate is calculated as Interest expense divided by average debt outstanding for the period.  For periods of less 
than one year, the metric is annualized based on four quarters per year and is not business day or calendar day-adjusted. Prior to 
December 31, 2018, we distinguished between debt facilities used to fund our lending activities, which we referred to as funding 

42

debt, and debt facilities used to fund our operating expenditures, which we referred to as corporate debt. We adopted the current 
presentation which combines the two into a single line item referred to as debt because we believe it better represents our funding 
profile. Additionally, we now present interest expense on all debt as interest expense on the consolidated statement of operations 
and comprehensive income. We had previously referred to interest expense related to our lending activities as funding costs while 
interest expense on our corporate debt was presented in other income/(expense) on our consolidated statement of operations and 
comprehensive income.

Net Interest Margin

Net Interest Margin is calculated as annualized net interest income divided by average Interest Earning Assets. Net Interest 
income represents Interest income less Interest expense during the period. Annualization is based on 365 days per year and is 
calendar day-adjusted.  Prior to December 31, 2018, Interest Earning Assets included loans held for investment and loans held for 
sale. As of December 31, 2018, we modified Interest Earning Assets to include Loans, cash and cash equivalents and restricted 
cash. 

Interest income is net of fees on loans held for investment and loans held for sale. Interest expense is the interest expense, 
fees, and amortization of deferred debt issuance costs we incur in connection with our debt facilities. Our Net Interest Margin 
metric has changed as a result of the change in our definition of Interest Earning Assets and Interest expense. All presentations of 
Net Interest Margin and Interest Earning Assets in this Annual Report on Form 10-K have been restated to conform with the new 
definitions.

Reserve Ratio

Reserve Ratio is our allowance for loan losses as of the end of the period divided by the Unpaid Principal Balance as of the 

end of the period. 

Provision Rate

Provision Rate equals the provision for loan losses for the period divided by originations of loans held for investment for 
the period. Because we reserve for probable credit losses inherent in the portfolio upon origination, this rate is significantly impacted 
by  the  expectation  of  credit  losses  for  the  period’s  originations  volume. This  rate  may  also  be  impacted  by  changes  in  loss 
expectations for loans originated prior to the commencement of the period. All other things equal, an increased volume of loan 
rollovers and line of credit repayments and re-borrowings in a period will reduce the Provision Rate.

The Provision Rate is not directly comparable to the net cumulative lifetime charge-off ratio because (i) the Provision Rate 
reflects estimated losses at the time of origination while the net cumulative lifetime charge-off ratio reflects actual charge-offs, 
(ii) the Provision Rate includes provisions for losses on both term loans and lines of credit while the net cumulative lifetime charge-
off ratio reflects only charge-offs related to term loans and (iii) the Provision Rate for a period reflects the provision for losses 
related to all loans held for investment while the net cumulative lifetime charge-off ratio reflects lifetime charge-offs of term loans 
related to a particular cohort of term loans.

15+ Day Delinquency Ratio

15+ Day Delinquency Ratio equals the aggregate Unpaid Principal Balance for our loans that are 15 or more calendar days 
past due as of the end of the period as a percentage of the Unpaid Principal Balance at the end of the period. The Unpaid Principal 
Balance for our loans that are 15 or more calendar days past due includes loans that are paying and non-paying. Because our loans 
require daily and weekly repayments, excluding weekends and holidays, they may be deemed delinquent more quickly than loans 
from traditional lenders that require only monthly payments.  15+ Day Delinquency Ratio is not annualized, but reflects balances 
as of the end of the period.

Net Charge-off Rate

Net Charge-off Rate is calculated as our annualized net charge-offs for the period divided by the average Unpaid Principal 
Balance outstanding during the period. Net charge-offs are charged-off loans in the period, net of recoveries of prior charged-off 
loans in the period.  For periods of less than one year, the metric is annualized based on four quarters per year and is not business 
day or calendar day-adjusted. 

Efficiency Ratio

Efficiency Ratio is a measure of operating efficiency and is calculated as total operating expense for the period divided by 

gross revenue for the period.   

Adjusted Efficiency Ratio

Adjusted Efficiency Ratio is non-GAAP measure calculated as total operating expense divided by gross revenue for the 
period, adjusted to exclude (a) stock-based compensation expense and (b) items management deems to be non-representative of 

43

operating results or trends, all as shown in the non-GAAP reconciliation presentation of this metric. We believe Adjusted Efficiency 
Ratio is useful because it provides investors and others with a supplemental operating efficiency metric to present our operating 
efficiency across multiple periods without the effects of stock-based compensation, which is a non-cash expense based on equity 
grants made to participants in our equity plans at specified prices and times but which does not necessarily reflect how our business 
is  performing,  and  items  which  may  only  affect  our  operating  results  periodically.  Our  use  of Adjusted  Efficiency  Ratio  has 
limitations as an analytical tool and you should not consider it in isolation, as a substitute for or superior to our Efficiency Ratio, 
which is the most comparable GAAP metric.  See Item 7. Management’s Discussion and Analysis of Financial Condition and 
Results of Operations—Non-GAAP Financial Measures for a discussion and reconciliation.

Return on Assets

Return on Assets is calculated as annualized Net income (loss) attributable to On Deck Capital, Inc. common stockholders 
for the period divided by average total assets for the period. For periods of less than one year, the metric is annualized based on 
four quarters per year and is not business day or calendar day-adjusted. 

Adjusted Return on Assets

Adjusted Return on Assets is a non-GAAP measure calculated as Adjusted Net income (loss) for the period divided by 
average total assets for the period. For periods of less than one year, the metric is annualized based on four quarters per year and 
is not business day or calendar day-adjusted. We believe Adjusted Return on Assets is useful because it provides investors and 
others  with  a  supplemental  metric  to  assess  our  performance  across  multiple  periods  without  the  effects  of  stock-based 
compensation, which is a non-cash expense based on equity grants made to participants in our equity plans at specified prices and 
times but which does not necessarily reflect how our business is performing, and items which may only affect our operating results 
periodically, all as shown in the non-GAAP reconciliation presentation of this metric. Our use of Adjusted Return on Assets has 
limitations as an analytical tool and you should not consider it in isolation, as a substitute for or superior to Return on Assets, 
which is the most comparable GAAP metric. See Item 7. Management’s Discussion and Analysis of Financial Condition and 
Results of Operations—Non-GAAP Financial Measures for a discussion and reconciliation.

Return on Equity

Return on Equity is calculated as annualized Net income (loss) attributable to On Deck Capital, Inc. common stockholders 
for the period divided by average total On Deck Capital, Inc. stockholders’ equity for the period. For periods of less than one year, 
the metric is annualized based on four quarters per year and is not business day or calendar day-adjusted. 

Adjusted Return on Equity

Adjusted Return on Equity is a non-GAAP measure calculated as Adjusted Net income (loss) attributable to On Deck Capital, 
Inc. common stockholders for the period divided by average total On Deck Capital, Inc. stockholders’ equity for the period. For 
periods of less than one year, the metric is annualized based on four quarters per year and is not business day or calendar day-
adjusted. We believe Adjusted Return on Equity is useful because it provides investors with a supplemental metric to assess our 
performance across multiple periods without the effects of stock-based compensation, which is a non-cash expense based on equity 
grants made to participants in our equity plans at specified prices and times but which does not necessarily reflect how our business 
is performing, and items which may only affect our operating results periodically, all as shown in the non-GAAP reconciliation 
presentation of this metric. Our use of Adjusted Return on Equity has limitations as an analytical tool and you should not consider 
it in isolation, as a substitute or superior to Return on Equity, which is the most comparable GAAP metric.  See Item 7. Management’s 
Discussion and Analysis of Financial Condition and Results of Operations—Non-GAAP Financial Measures for a discussion and 
reconciliation of Adjusted Net Income to net income (loss).

As noted above a number of metrics have changed as of December 31, 2018 to better align with industry standards.  The 

table below summarizes the metric changes and compares the metrics under the new and old definitions.

As of or for the Year Ended December 31,

Prior

New

Interest Earning Assets

Loan Yield (replaces EIY)

Net Interest Margin

Cost of Funds

2018
$ 1,144,954

2017
$ 936,239

2016
$ 980,821

2018
$1,266,795

2017
$ 1,067,619

2016
$ 1,124,431

36.3%

32.5%

6.3%

33.8%
29.7%

6.3%

33.2%
29.7%

5.9%

36.2%

29.0%

6.3%

33.8%

26.1%

6.2%

33.2%

25.4%

5.9%

44

On Deck Capital, Inc. and Subsidiaries

Consolidated Average Balance Sheets

(in thousands)

Assets

Cash and cash equivalents

Restricted cash

Loans held for investment

Less: Allowance for loan losses

Loans held for investment, net

Loans held for sale

Property, equipment and software, net

Other assets

Total assets

Liabilities and equity

Liabilities:

Accounts payable

Interest payable

Debt

Accrued expenses and other liabilities

Total liabilities

Total On Deck Capital, Inc. stockholders' equity

Noncontrolling interest

Total equity

Total liabilities and equity

Memo:

Unpaid Principal Balance

Interest Earning Assets

Loans

Year Ended December 31,

2018

2017

$

48,833

$

54,944

1,057,831
(126,260)
931,571

—

17,949

15,651

55,725

57,053

990,285
(108,821)
881,464

355

26,636

17,759

$

$

$

$

$

$

1,068,948

$

1,038,992

$

3,717
2,392

751,040

31,355

788,504

275,525

4,919
280,444

3,284
2,301

740,500

33,265

779,350

254,641

5,001
259,642

1,068,948

$

1,038,992

1,037,563

1,161,608

1,057,831

$

$

$

972,269

1,103,063

990,642

Average Balance Sheet items for the period represent the average as of the beginning of the first month of the period 

and as of the end of each month of the period. 

Non-GAAP Financial Measures

We believe that the non-GAAP metrics can provide useful supplemental measures for period-to-period comparisons of our 
core business and useful supplemental information to investors and others in understanding and evaluating our operating results. 
However, non-GAAP metrics are not calculated in accordance with GAAP, and should not be considered an alternative to any 
measures of financial performance calculated and presented in accordance with GAAP. Other companies may calculate these non-
GAAP metrics differently than we do. The reconciliations below reconcile each of our non-GAAP metrics to their most comparable 
respective GAAP metric.

45

 
Adjusted Net Income (Loss) and Adjusted Net Income (Loss) per Share

Adjusted Net income (loss) represents Net income (loss) attributable to OnDeck adjusted to exclude the items shown in the 
table below. Stock-based compensation includes employee compensation as well as compensation to third-party service providers.  
Adjusted Net income (loss) per share is calculated by dividing Adjusted Net income (loss) by the weighted average common shares 
outstanding during the period.

Our use of Adjusted Net income has limitations as an analytical tool, and you should not consider it in isolation or as a 

substitute for analysis of our results as reported under GAAP. Some of these limitations are:

• 

 Adjusted Net income does not reflect the potentially dilutive impact of stock-based compensation; and

•  Adjusted Net income excludes charges we are required to incur in connection with real estate dispositions, severance 

obligations, debt extinguishment costs and sales tax refunds. 

The following tables present reconciliations of Net income (loss) to Adjusted Net income (loss) and Net income (loss) per 

shares to Adjusted Net income (loss) per share for each of the periods indicated:

Year Ended December 31,

2018

2017

2016

(in thousands, except shares and per share
data)

Reconciliation of Net Income (Loss) Attributable to OnDeck to Adjusted Net
Income (Loss)
Net income (loss) attributable to On Deck Capital, Inc. common stockholders

$

27,681

$

(11,534) $

Add / (Subtract):

Stock-based compensation expense

Real estate disposition charges

Severance and executive transition expenses

Debt extinguishment costs

Sales tax refund

Adjusted Net income (loss)

Adjusted Net income (loss) per share:

Basic

Diluted

Weighted-average common shares outstanding:

Basic

Diluted

(82,958)
—

15,915

—

—

—

—
(67,043)

12,515

—

3,183

—

—

4,164

$

0.06

0.06

$

$

(0.95)
(0.95)

11,819

4,187

911

1,935
(1,097)
45,436

0.61

0.58

$

$

$

$

$

$

74,561,019

72,890,313

70,934,937

78,549,940

72,890,313

70,934,937

Below are reconciliations of the Adjusted Net income (loss) per basic and diluted share to the most directly comparable 

measures calculated in accordance with GAAP.

46

Reconciliation of Net Income (Loss) per Basic Share to Adjusted Net Income
(Loss) per Basic Share

Year Ended December 31,

2018

2017

2016

(per share)

Net income (loss) per basic share attributable to On Deck Capital, Inc. common
stockholders

$

0.37

$

(0.16) $

(1.17)

Add / (Subtract):

  Stock-based compensation expense

  Real estate disposition charges

  Severance and executive transition expenses

  Debt extinguishment costs

  Sales tax refund

Adjusted Net income (loss) per basic share

$

Reconciliation of Net Income (Loss) per Diluted Share to Adjusted Net Income
(Loss) per Diluted Share

0.16

0.06

0.01

0.02
(0.01)
0.61

0.17

—

0.05

—

—

$

0.06

$

0.22

—

—

—

—
(0.95)

Year Ended December 31,

2018

2017

2016

(per share)

Net income (loss) per diluted share attributable to On Deck Capital, Inc. common
stockholders

$

0.35

$

(0.16) $

(1.17)

Add/ (Subtract):

  Stock-based compensation expense

  Real estate disposition charges

  Severance and executive transition expenses

  Debt extinguishment costs

  Sales tax refund

  Adjusted Net income (loss) per diluted share

$

0.15

0.06

0.01

0.02
(0.01)
0.58

0.18

—

0.04

—

—

$

0.06

$

0.22

—

—

—

—
(0.95)

47

Adjusted Return on Assets

Adjusted Return on Assets ("ROA") represents net income (loss) attributable to OnDeck adjusted to exclude the items 

shown in the table below divided by average Total assets.

Year Ended December 31,

2018

2017

2016

(in thousands)

Reconciliation of Return on Assets to Adjusted Return on Assets
Net income (loss) attributable to On Deck Capital, Inc. common stockholders $
Average total assets

27,681

$

(11,534)

$ 1,068,948

$ 1,038,992

$

$

(82,958)

900,502

Return on Assets

Adjustments:

Stock-based compensation expense

Real estate disposition charges

Severance and executive transition expenses

Debt extinguishment costs

Sales tax refund

Adjusted Net income (loss)

Average total assets

Adjusted Return on Assets

Adjusted Return on Equity

2.6%

(1.1)%

(9.2)%

$

11,819

$

12,515

$

15,915

4,187

911

1,935
(1,097)
45,436

$

—

3,183

—

—

$

4,164

$ 1,068,948

$ 1,038,992

—

—

—

—

$

$

(67,043)

900,502

4.3%

0.4 %

(7.4)%

Adjusted Return on Equity ("ROE") represents Net income (loss) attributable to OnDeck adjusted to exclude the items 

shown in the table below divided by average Total On Deck Capital, Inc. stockholders' equity. 

Year Ended December 31,

2018

2017

2016

(in thousands)

Reconciliation of Return on Equity to Adjusted Return on Equity
Net income (loss) attributable to On Deck Capital, Inc. common stockholders $
Average OnDeck stockholders' equity
$

Return on equity

Adjustments:

Stock-based compensation expense

Real estate disposition charges

Severance and executive transition expenses

Debt extinguishment costs

Sales tax refund

Adjusted Net income (loss)

Average total On Deck Capital, Inc. stockholders' equity

Adjusted return on equity

27,681

275,525

$

$

(11,534)

254,641

10.0%

(4.5)%

$

11,819

$

12,515

4,187

911

1,935
(1,097)
45,436

275,525

$

$

—

3,183

—

—

$

$

$

(82,958)

299,447

(27.7)%

—
15,915

—

—

—

—

$

$

4,164

254,641

$

$

(67,043)

299,447

16.5%

1.6 %

(22.4)%

48

Adjusted Efficiency Ratio

Adjusted Efficiency Ratio is non-GAAP measure calculated as Total operating expense divided by Gross revenue for the 
period, adjusted to exclude (a) stock-based compensation expense and (b) items management deems to be non-representative of 
operating results or trends.

Reconciliation of Efficiency Ratio to Adjusted Efficiency Ratio
Total operating expense

Gross revenue

Efficiency Ratio

Adjustments:

Stock-based compensation expense

Real estate disposition charges

Severance and executive transition expenses

Debt extinguishment costs

Sales tax refund

Operating expenses less noteworthy items

Gross revenue

Adjusted Efficiency Ratio

Year Ended December 31,

2018

2017

2016

(in thousands)

$

$

177,490

398,376

$

$

166,170

350,950

$

$

193,974

291,317

44.6%

47.3%

66.6%

—

$

11,819

$

12,515

$

15,915

4,187

911

1,935
(1,097)
159,735

398,376

$

$

—

3,183

—

—

—

—

—

—

$

$

150,472

350,950

$

$

178,059

291,317

40.1%

42.9%

61.1%

49

Key Factors Affecting Our Performance

Investment in Long-Term Growth

Our primary focus remains on prudently growing the business while increasing profitability. The core elements of our growth 

strategy include:

•  Expand in each of our distribution channels to acquire new customers;

•  Further optimizing our decisioning models to increase originations and risk-adjusted profitability;

•  Expanding loan offerings and features to increase customer lifetime value;

•  Expanding our international businesses to capitalize on global growth opportunities; and

•  Building ODX capabilities and relationships to take advantage of the digitization of small business lending.

We plan to continue to invest significant resources to accomplish these goals.  As a result, our total operating expense 
increased in absolute dollars during 2018 and we anticipate it will continue to increase through 2019.  These investments are 
intended to contribute to our long-term growth, but they may affect our near-term financial results.

In October 2018, we announced the launch of ODX, a wholly-owned subsidiary that will focus on helping banks digitize 
their small business lending process.  ODX offers a combination of software, analytic insights, and professional services that allow 
banks to bring their small business lending process online.  At the core of the ODX solution is a modular and scalable SaaS platform 
that enables banks to either create a fully end-to-end digital experience for their customers or to select certain components for 
specific  functions.   We  believe  ODX  can  help  banks  improve  customer  experiences,  increase  portfolio  growth,  and  reduce 
processing costs.  We expect ODX results to reflect a period of net investment as it builds its infrastructure and capabilities to 
grow existing and develop additional bank relationships.

Originations

During the years ended December 31, 2018, 2017 and 2016, we originated $2.5 billion, $2.1 billion and $2.4 billion of loans, 
respectively. The increase in originations in 2018 relative to 2017 was partly driven by the tightening of our credit policies in the 
first  half  of  2017  which  constrained  2017  originations.   Additionally,  in  2018,  originations  grew  due  to  the  addition  of  new 
customers, including those in newly credit-eligible industries, an increase in renewals from existing customers and the continued 
growth of our line of credit originations.  Lending volume from our strategic and funding advisor channels continued to build as 
we grew our network of partners.  Originations also increased in our direct channel as a result of our marketing activity and website 
traffic, which led to higher application volumes.

50

The number of weekends and holidays in a period can impact our business. Many small businesses tend to apply for loans 
on weekdays, and their businesses may be closed at least part of a weekend and on holidays. In addition, our loan fundings and 
automated customer loan repayments only occur on weekdays (excluding bank holidays).

We anticipate that our future growth will continue to depend in part on attracting new customers.  As we continue to aggregate 
data on existing customers and prospective customers, we seek to use that data to optimize our marketing spending and business 
development efforts to retain existing customers as well as to identify and attract prospective customers. We have historically 
relied on all three of our channels for customer acquisition. We plan to continue investing in direct marketing, increasing our brand 
awareness and growing our strategic partnerships.

The following table summarizes the percentage of loans made to all customers originated by our three distribution channels 
for the periods indicated. From time to time management is required to make judgments to determine customers' appropriate 
channel distribution.

All three of our distribution channels grew in absolute origination dollars in 2018 compared to 2017.  Our strategic partner 
and funding advisor channels grew at a faster rate in 2018 than our direct channel, resulting in the direct channel contributing a 
smaller percentage of our origination volume than it did in 2017. 

Percentage of Originations (Dollars)

2018

2017

2016

Year Ended December 31,

Direct

Strategic Partner

Funding Advisor

45.5%
25.1%

29.4%

52.1%
21.0%

26.9%

52.7%
20.0%

27.3%

We originate term loans and lines of credit to customers who are new to OnDeck as well as to repeat customers. New 
originations are defined as new term loan originations plus all line of credit draws in the period, including subsequent draws on 
existing lines of credit. Renewal originations include term loans only. We believe our ability to increase adoption of our loans 
within our existing customer base will be important to our future growth.  A component of our future growth will include increasing 
the length of our customer life cycle by expanding our loan offerings and features.  In 2018, 2017, and 2016 originations from our 
repeat customers were 52%, 52% and 53%, respectively, of total originations to all customers. We believe our significant number 
of repeat customers is primarily due to our high levels of customer service and continued improvement in our loan features and 
services. Repeat customers generally show improvements in several key metrics. From our 2016 customer cohort, customers who 
took at least three loans grew their revenue and bank balance, respectively, on average by 32.6% and 39.9% from their initial loan 
to their third loan. Similarly, from our 2017 customer cohort, customers who took at least three loans grew their revenue and bank 
balance, respectively, on average by 30.1% and 39.1%. In 2018, 28.8% of our origination volume from repeat customers was due 
to unpaid principal balance rolled from existing loans directly into such repeat originations. In order for a current customer to 
qualify for a renewal term loan while a term loan payment obligation remains outstanding, the customer must pass the following 
standards:

• 

• 

• 

the business must be approximately 50% paid down on its existing loan;

the business must be current on its outstanding OnDeck loan with no material delinquency history; and

the business must be fully re-underwritten and determined to be of adequate credit quality.

The extent to which we generate repeat business from our customers will be an important factor in our continued revenue 
growth and our visibility into future revenue. In conjunction with repeat borrowing activity, many of our customers also tend to 
increase their subsequent loan size compared to their initial loan size.

The following table summarizes the percentage of loans originated by new and repeat customers. Loans from cross-selling 

efforts are classified in the table as repeat loans.

Percentage of Originations (Dollars)

2018

2017

2016

Year Ended December 31,

New

Repeat

48.5%

51.5%

47.6%

52.4%

47.0%

53.0%

51

 
Loans

Loans held for investment consist of term loans and lines of credit that require daily or weekly repayments. We have both 
the ability and intent to hold these loans to maturity. Loans held for investment are carried at amortized cost. The amortized cost 
of a loan is the unpaid principal balance plus net deferred origination costs. Net deferred origination costs are comprised of certain 
direct origination costs, net of all loan origination fees received. Loan origination fees include fees charged to the borrower related 
to origination that increase the return on the loan yield. Loan origination costs are limited to direct costs attributable to originating 
a loan, including commissions and personnel costs directly related to the time spent by those individuals performing activities 
related to loan origination. Direct origination costs in excess of loan origination fees received are included in the loan balance and 
for term loans are amortized over the life of the term loan using the effective interest method, while for lines of credit principal 
amounts drawn are amortized using the straight line method over 6 months. Loans held for investment have increased from $953 
million at December 31, 2017 to $1,169 million at December 31, 2018, as we increased originations from 2017 to 2018.  

Pricing

Customer pricing is determined primarily based on credit risk assessment generated by our proprietary data and analytics 
engine and cash flow assessments of the customer's ability to repay the loan.  Our decision structure also considers the OnDeck 
Score, FICO® Score, loan type (term loan or line of credit), term loan duration, customer type (new or repeat) and origination 
channel. OnDeck assesses credit risk across several dimensions, including assessing the stability and credit worthiness of both the 
business and the personal guarantor and of the borrower's industry. Some of the most important factors assessed relate to the 
borrower's ability to pay, overall levels of indebtedness, cash flow and business outlook, and their personal and commercial credit 
history.  These  factors  are  assessed  against  certain  minimum  requirements  in  our  underwriting  standards,  as  well  as  through 
multivariate regressions and statistical models. In addition, general market conditions may broadly influence pricing industry-
wide.  Loans originated through the direct and strategic partner channels are generally priced lower than loans originated through 
the funding advisor channel due to the commission structure of the FAP program as well as the relative higher risk profile of the 
borrowers in the FAP channel. 

As of December 31, 2018, our customers pay between 0.003 and 0.043 cents per month in interest for every dollar they 
borrow under one of our term loans. Historically, our term loans have been primarily quoted in COD and lines of credit in APR. 
As of December 31, 2018, the APRs of our term loans outstanding ranged from 9.1% to 99.8% and the APRs of our lines of credit 
outstanding ranged from 11.0% to 63.2%.  As of December 31, 2018, the COD of our term loans outstanding ranged from $1.05
to $1.58. 

We believe that our product pricing has historically fallen between traditional bank loans to small businesses and certain 

non-bank small business financing alternatives such as merchant cash advances.

52

Weighted Average Term Loan "Cents
on Dollar" Borrowed, per Month

Weighted Average APR - Term Loans
and Lines of Credit

For the Year

For the Quarter

2014

2015

2016

2017

2018

Q1
2018

Q1
2018

Q3
2018

Q4
2018

2.32¢

1.95¢

1.82¢

1.95¢

2.14¢

2.08¢

2.15¢

2.17¢

2.17¢

54.4% 44.5% 41.4% 43.7% 46.9% 46.0% 47.2% 47.5% 47.0%

The pricing decrease between 2014 and 2016 was due to increases in average loan term lengths, increased originations from 
our lower cost direct and strategic partner channels as a percentage of total originations, the growth of our line of credit product 
(which is priced at a lower APR level than our term loans), the introduction of our customer loyalty program and our efforts to 
pass savings on to customers.  The pricing increases in 2017 and 2018 were primarily a reflection of past and expected future 
increases in the underlying market interest rates that we, like many other lenders in the market, are passing on to our customers.  
Additionally, in the past year we have increased our originations in the funding advisor channel, which typically have higher APRs 
than the direct and strategic partner channels.

We consider Loan Yield as a key pricing measure. Loan Yield is the rate of return we earn on loans outstanding during a 
period. Our Loan Yield differs from APR in that it takes into account deferred origination fees and deferred origination costs. 
Deferred origination fees include fees paid up front to us by customers when loans are originated and decrease the carrying value 
of loans, thereby increasing the Loan Yield. Deferred origination costs are limited to costs directly attributable to originating loans 
such as commissions, vendor costs and personnel costs directly related to the time spent performing activities related to loan 
origination and increase the carrying value of loans, thereby decreasing the Loan Yield.

For the Year

For the Quarter

Loan Yield

2014

40.4%

2015

36.9%

2016

33.2%

2017

33.8%

2018

Q1 2018
36.2% 35.6%

Q2 2018

Q3 2018

Q4 2018

36.1%

36.5%

36.6%

In addition to individual loan pricing and the number of days in a period, there are many other factors that can affect Loan 

Yield, including:

•  Channel Mix - In general, loans originated from the strategic partner channel have lower Loan Yields than loans from 
the direct and funding advisor channel.  This is primarily due to the strategic partner channel's higher commissions as 
compared to the direct channel, and lower pricing as compared to the funding advisor channel.

•  Term Mix - In general, term loans with longer durations have lower annualized interest rates.  Despite lower Loan Yields, 
total revenues from customers with longer loan durations are typically higher than the revenue of customers with shorter-
term, higher Loan Yield loans because total payback is typically higher compared to a shorter length term for the same 
principal loan amount.  Following the introduction of our 24-month and 36-month term loans, the average length of new 
term loan originations had increased from 10.8 months for the year ended December 31, 2014 to 13.3 months for the year 
ended December 31, 2016.  As part of our 2017 credit tightening, when appropriate, the offered duration of term loans 
to certain customers was shortened to control duration risk.  For the year ended December 31, 2018, the average length 
of new term loan originations had decreased to 11.3 months.

•  Customer Type Mix - In general, loans originated from repeat customers historically have had lower Loan Yields than 
loans from new customers.  This is primarily because repeat customers typically have a higher OnDeck Score and are 
therefore deemed to be lower risk.  In addition, repeat customers are more likely to be approved for longer terms than 
new customers given their established payment history and lower risk profiles. Finally, origination fees can be reduced 
or waived for repeat customers, contributing to lower Loan Yields.  

•  Loan Mix - In general, lines of credit have lower Loan Yields than term loans. For the year ended 2018, the weighted 
average line of credit APR was 32.6%, compared to 49.2% for term loans.  Draws by line of credit customers increased 
to 20.6% of total originations for the year ended 2018 from 19.8% in 2017. 

53

Interest Expense

We source financing principally through debt facilities and securitizations with a diverse group of banks, insurance 
companies and other institutional lenders. Interest expense consist of the interest expense we incur on our debt, certain fees and 
the amortization of deferred debt issuance costs incurred in connection with obtaining this debt, such as banker fees, origination 
fees and legal fees and, in applicable periods, certain costs associated with our interest rate hedging activity. Cost of Funds Rate 
is calculated as Interest expense divided by average Debt outstanding for the period. Our Cost of Funds Rate remained 
relatively consistent at 6.2% for the year ended December 31, 2017 as compared to 6.3% for the year ended December 31, 
2018. 

Credit Performance

Credit performance refers to how credit losses on a portfolio of loans performs relative to expectations.  Generally speaking, 
perfect credit performance is a loan that is repaid in full and in accordance with the terms of the agreement, meaning that all 
amounts due were repaid in full and on time.  However, no portfolio is without risk and a certain amount of losses are expected.  
In this respect, credit performance must be assessed relative to pricing and expectations. Because a certain degree of losses are 
expected, pricing will be determined with the goal of allowing for estimated losses while still generating the desired rate of return 
after taking into account those estimated losses.  When a portfolio has higher than estimated losses, the desired rate of return may 
not be achieved and that portfolio would be considered to have underperformed.  Conversely, if the portfolio incurred lower than 
estimated losses, resulting in a higher than expected rate of return, the portfolio would be considered to have overperformed.

We originate and price our loans expecting that we will incur a degree of losses.  When we originate our loans, we record a 
provision for estimated loan losses.  As we gather more data as the portfolio performs, we may increase or decrease that reserve 
as deemed necessary to reflect our latest loss estimate.  Some portions of our loan portfolio may be performing better than expected 
while other portions may perform below expectations.  The net result of the underperforming and overperforming portfolio segments 
determines if we require an overall increase or decrease to our loan reserve related to those existing loans.  A net decrease to the 
loan reserve related to the existing loans reduces provision expense, while a net increase to the loan reserve increases provision 
expense.

In accordance with our strategy to expand the range of our loan offerings, over time, we have expanded the offerings of our 
term  loans  by  making  available  longer  terms  and  larger  amounts.   When  we  begin  to  offer  a  new  type  of  loan,  we  typically 
extrapolate our existing data to create an initial version of a credit model to permit us to underwrite and price the new type of loan.  
Thereafter, we begin to collect actual performance data on these new loans which allows us to refine our credit model based on 
actual data as opposed to extrapolated data.  It often takes several quarters after we begin offering a new type of loan for that loan 
to be originated in sufficient volume to generate a critical mass of performance data.  In addition, for loans with longer terms, it 
takes longer to acquire significant amounts of data because the loans take longer to season.

During 2016, we accumulated additional data on certain longer term loans as more of them began to season.  We used this 
data to back test our estimates and model assumptions for these longer term loans.  During the fourth quarter of 2016, our analysis 
concluded that our credit model was under predicting losses, in the aggregate, for our loans that were 15 months or more in term 
length at origination. Terms loans meeting this criteria made up approximately 44% of the outstanding principal balance on our 
balance sheet at December 31, 2016. 

Each loan cohort is unique.  A loan cohort refers to loans originated in the same specified time period.  For a variety of 
reasons, one cohort may exhibit different performance characteristics over time compared to other cohorts at similar months of 
seasoning. For example, in their first six months of seasoning, certain of our new loans (which excludes repeat loans) originated 
in the first and second quarters of 2018 had higher net charge-off ratios than prior cohorts.  This reflected several factors including 
the impact of channel mix, with a higher percentage of loans being from our funding advisor channel, and routine credit testing.

We evaluate and track portfolio credit performance primarily through four key financial metrics: 15+Day Delinquency Ratio; 

Net Charge-off Rate; Reserve Ratio; and Provision Rate.

54

Net Charge-off Rate

Our Net Charge-off Rate, which is calculated as our annualized net charge-offs for the period divided by the average Unpaid 
Principal Balance outstanding, declined from 15.8% in 2017 to 11.3% in 2018. The reduction in Net Charge-off Rate was related 
to credit improvements that began in early 2017. The increase in Net Charge-off Rate in 2017 compared to 2016 was primarily 
due to charge-offs of the term loans that were 15 months or more in term length at origination which had higher rates of delinquencies 
as previously discussed. Generally, the Net Charge-off Rate is expected to trail the 15+ Day Delinquency Ratio because loans 
become delinquent before deteriorating further to charged-off status. 

Historical Charge-Offs

We illustrate below our historical loan losses by providing information regarding our net lifetime charge-off ratios by cohort. 
Net lifetime charge-offs are the unpaid principal balance charged off less recoveries of loans previously charged off. A given 
cohort’s net lifetime charge-off ratio is the cohort’s net lifetime charge-offs through December 31, 2018 divided by the cohort’s 
total original loan volume. Repeat loans in the denominator include the full renewal loan principal, rather than the net funded 
amount, which is the renewal loan’s principal net of the unpaid principal balance on the existing loan. Loans are typically charged 
off  after  90  days  of  nonpayment  and  30  days  of  inactivity. The  chart  immediately  below  includes  all  term  loan  originations, 
including loans sold through OnDeck Marketplace or held for sale on our balance sheet.

55

Net Charge-off Ratios by Cohort Through December 31, 2018

For the Year

For the Quarter

2014

2015

2016

2017

Q1 2018 Q2 2018 Q3 2018 Q4 2018

—% —% 0.2% 1.5%

8.7%

25.2%

57.8%

86.0%

Principal 
Outstanding as of 
December 31, 2018 
by Period of 
Origination

The following chart displays the historical lifetime cumulative net charge-off ratio by cohort for the origination periods 
shown. The chart reflects all term loan originations, including, if applicable, loans sold through OnDeck Marketplace or held for 
sale on our balance sheet. The data is shown as a static pool for each cohort, illustrating how the cohort has performed given 
equivalent months of seasoning.

Given that the originations in the latter half of 2018 cohort are relatively unseasoned as of December 31, 2018, these cohorts 
reflect low lifetime charge-off ratios in each of the new customer, repeat customer and total loans charts below. Further, given our 
loans are typically charged off after 90 days of nonpayment and 30 days of inactivity, all cohorts reflect approximately 0% charge 
offs for the first three months in the charts below.

56

Net Cumulative Lifetime Charge-off Ratios

All Loans

Originations
All term loans
(in thousands)
Weighted average
term (months)

For the Year

For the Quarter

2014

2015

2016

2017

Q1 2018 Q2 2018 Q3 2018 Q4 2018

$1,100,957 $1,703,617 $2,051,849 $1,696,514

$ 469,393 $ 465,430 $ 519,808 $ 517,000

11.2

12.4

13.2

12.1

11.8

11.8

11.9

11.8

Loans  we  originated  in  2016  demonstrated  higher  than  historical  net  cumulative  lifetime  charge-off  ratios,  which  were 
primarily related to loans with longer terms and larger loan sizes. In response and as part of our focus on achieving profitability, 
during the first and second quarters of 2017 we broadly tightened our credit policies to eliminate originations of loans with expected 
negative unit economics and to reduce those with expected marginal unit economics.

By design, the broad credit tightening resulted in a significant decline in originations for the second quarter of 2017 and a 
significant decline in the net cumulative lifetime charge-off ratios for loans originated in that quarter. Subsequent cohorts have 
incorporated measured and targeted credit optimization designed to bring our net cumulative charge-off ratios in line with business 
model objectives. Loans originated after the first quarter of 2018 are not yet seasoned enough for meaningful comparison.

Generally, historical net cumulative lifetime charge-off ratios are higher in new loans than in repeat loans as repeat customers 

generally demonstrate better credit qualities 

57

 
Net Cumulative Lifetime Charge-off Ratios

New Loans

Originations

2014

2015

2016

2017

Q1 2018 Q2 2018 Q3 2018 Q4 2018

For the Year

For the Quarter

New term loans
(in thousands)
Weighted average term
(months)

$ 521,355 $ 627,494 $ 777,129 $ 589,487

$ 161,494 $ 174,199 $ 184,437 $ 172,058

10.8

11.8

13.3

11.9

11.4

11.3

11.3

11.3

58

  
Net Cumulative Lifetime Charge-off Ratios

Repeat Loans

Originations
Repeat term loans 
(in thousands)
Weighted average term
(months)

For the Year

For the Quarter

2014

2015

2016

2017

Q1 2018 Q2 2018 Q3 2018 Q4 2018

$ 579,602 $1,076,122 $1,274,721 $1,107,027

$ 307,899 $ 291,231 $ 335,372 $ 344,943

11.6

12.7

13.1

12.2

12.0

12.1

12.2

12.0

59

 
15+ Day Delinquency Ratio

The 15+ Day Delinquency Ratio, which is the aggregate Unpaid Principal Balance for our loans that are 15 or more calendar 

days past due as of the end of the period as a percentage of the Unpaid Principal Balance. 

During the past two years, the 15+ Day Delinquency Ratio peaked at 7.8% at March 31, 2017 primarily as a result of 2016 
originations of term loans that were 15 months or more in term length at origination. This credit deterioration was internally driven 
as our credit model was underpredicting losses, in the aggregate, for loans of 15 months or more due to our relatively limited 
experience at that time with loans of similar terms. We took corrective action during the first half of 2017 including tightening of 
credit policies used to determine eligibility, pricing, loan size and term. This tightening helped reduce the 15+ Day Delinquency 
Ratio in the subsequent quarters of 2017. The 15+ Day Delinquency ratio increased from 6.7% at December 31, 2017 to 7.5% at 
December 31, 2018 driven by our decision to hold delinquent loans longer as we continue to pursue collections as opposed to 
selling our delinquent loans earlier in the collection cycle along with ongoing credit testing. 

Reserve Ratio

60

The Reserve Ratio, which is the allowance for loan losses divided by the Unpaid Principal Balance as of a specific date, is 
a comprehensive measurement of our allowance for loan losses because it presents, as a percentage, the portion of the total Unpaid 
Principal Balance for which an allowance has been recorded. Our Reserve Ratio increased from 11.6% at December 31, 2017, to 
12.2% at December 31, 2018.  The increase in the Reserve Ratio reflects our decision to hold certain delinquent loans for a longer 
period and more actively pursue collections as opposed to selling these loans earlier in our collection cycle, and ongoing credit 
testing.

  Provision Rate

The Provision Rate is the provision for loan losses divided by the new originations volume of loans held for investment, net 
of originations of sales of such loans within the period. Originations include the full renewal loan principal of repeat loans, rather 
than the net funded amount.

In the fourth quarter of 2016, our provision for loan loss expense included approximately $19 million of additional expense 
required to build our reserve based on our latest estimate of losses for loans with original maturities of 15 months or longer.  The 
$19 million increase related almost entirely to 2016 originations.  Our provision rate for 2016 was 7.4%. 

In 2017, our corrective action included the tightening of credit policies used to determine eligibility, pricing and loan size 
for certain customers. For the full year 2017, the Provision Rate was 7.5% compared to 7.4% for 2016. We believe this represents 
an improvement because  the 2017 Provision Rate includes additional reserve build related to 2016 originations and hurricanes 
Harvey and Irma. 

Our Provision Rate for the full year 2018 decreased from 7.5% in 2017 to 6.0% in 2018. The 2018 provision rate improved 

relative to 2017 as a result of our improved credit policies, collection processes and fraud detection procedures. 

Sale of Whole Loans through OnDeck Marketplace

In the past we have sold whole loans to institutional investors through OnDeck Marketplace. Marketplace originations are 
defined as loans that are sold through OnDeck Marketplace in the period or are held for sale at the end of the period. We chose 
not to sell any loans in the year ended 2018. For the years ended 2017 and 2016 approximately 3.7% and 18.4%, of total term loan 
originations were designated as Marketplace originations. During 2017 and 2016, we sold through OnDeck Marketplace loans 
with an unpaid principal balance of $72.5 million and $368.3 million, respectively.  

Our OnDeck Marketplace originations come from one of the following two origination sources:

•  New loans which are designated at origination to be sold, referred to as “Originations of loans held for sale;” and

61

•  Loans which were originally designated as held for investment that are subsequently designated to be sold at the time of 
their renewal and which are considered modified loans, referred to as “Originations of loans held for investment, modified."

The following table summarizes the initial principal of originations of the aforementioned two sources as it relates to the 

statement of cash flows during 2018, 2017 and 2016.

Originations of loans held for sale

Originations of loans held for investment, modified

    Marketplace originations

Economic Conditions

Year Ended December 31,
2017

2016

2018

$

$

(in thousands)
49,813

— $

—

— $

13,252

63,065

$

$

304,258

72,839

377,097

Changes in the overall economy may impact our business in several ways, including demand for our loans, credit performance, 

and interest expense.

•  Demand for Our Loans. Generally, we believe a strong economic climate tends to increase demand for our loans as 
consumer spending increases and small businesses seek to expand and more potential customers may meet our underwriting 
requirements, although some small businesses may generate enough additional cash flow that they no longer require a 
loan.  In that climate, traditional lenders may also approve loans for a higher percentage of our potential customers.

•  Credit Performance. In a strong economic climate, our customers may experience improved cash flow and liquidity, 
which may result in lower loan losses. In a weakening economic climate or recession, the opposite may occur. We factor 
economic conditions into our loan underwriting analysis and reserves for loan losses, but changes in economic conditions, 
particularly sudden changes, may affect our actual loan losses. These effects may be partially mitigated by the short-term 
nature and repayment structure of our loans, which should allow us to react more quickly than if the terms of our loans 
were longer.

• 

• 

Loan Losses.  Our underwriting process is designed to limit our loan losses to levels consistent with our risk tolerance 
and financial model. Our aggregate loan loss rates in 2014 and 2015 were consistent with our financial targets while 2016 
was higher than our financial target as we incurred higher than estimated loss rates on certain larger and longer-term 
loans.  Our 2017 loan loss levels were also higher than our financial targets largely because we were taking corrective 
action throughout the first half of the year to address the higher 2016 loan losses. Our 2018 loan loss levels are consistent 
with our financial targets.  Our overall loan losses are affected by a variety of factors, including external factors such as 
prevailing economic conditions, general small business sentiment and unusual events such as natural disasters, as well 
as internal factors such as the accuracy of our loan decisioning, the effectiveness of our underwriting process and the 
introduction of new loan types or features with which we have less experience to draw upon when forecasting their loss 
rates. Our loan loss rates may vary in the future.

Interest Expense. Changes in monetary and fiscal policy may affect generally prevailing interest rates. Interest rates may 
also change for reasons unrelated to economic conditions. To the extent that interest rates rise, our interest expense will 
increase  and  the  spread  between  our  Loan Yield  and  our  Cost  of  Funds  Rate  may  narrow  to  the  extent  we  cannot 
correspondingly increase the interest rates we charge our customers or reduce the credit spreads in our borrowing facilities. 

Customer Acquisition Costs

Our customer acquisition costs, or CACs, differ depending upon the acquisition channel. CACs in our direct channel include 
the commissions paid to our internal sales force and expenses associated with items such as direct mail, social media and other 
online marketing activities. CACs in our strategic partner channel and funding advisor channel include commissions paid.  CACs 
in all channels include new originations as well as renewals. 

Our CACs, on a combined basis for all three acquisition channels and evaluated as a percentage of originations, increased 
for the year ended 2018 as compared to the year ended 2017.  The increase was primarily attributable to an increase in CACs in 
our funding advisor channel driven by an increase in external commissions and origination volume.

62

 
Increased competition for customer response could require us to incur higher customer acquisition costs and make it more 

difficult for us to grow our loan originations in both unit and volume for both new as well as repeat customers.

Customer Lifetime Value

The ongoing lifetime value of our customers will be an important component of our future performance. We analyze customer 
lifetime value not only by tracking the “contribution” of customers over their lifetime with us, but also by comparing this contribution 
to the acquisition costs incurred in connection with originating such customers’ initial loans, whether term loan, lines of credit or 
both.

For illustration, we consider customers that took their first ever loan or line of credit from us during 2016 and look at all of 
their borrowing and transaction history from that date through December 31, 2018.  The borrowing characteristics of these borrowers 
include:

•  Average number of loans per customer during the measurement period: 1.8 

•  Average initial loan size:  $38,660 

•  Average amount borrowed per customer:  $82,734 

•  Total borrowings:  $1.65 billion 

Similarly, the borrowing characteristics of customers that took their first ever loan or line of credit from us during 2017 include:

• 

 Average number of loans per customer during the measurement period:  1.7 

•  Average initial loan size:  $43,465 

•  Average amount borrowed per customer:  $81,550 

•  Total borrowings:  $1.08 billion 

Components of Our Results of Operations

Revenue

Interest Income. We generate revenue primarily through interest and origination fees earned on the term loans and lines of 
credit we originate. Interest income in applicable periods also includes interest income earned on loans held for sale from the time 
the loan is originated until it is ultimately sold. Interest income also includes miscellaneous interest income such as interest earned 
on invested cash. Our interest and origination fee revenue is amortized over the term of the loan using the effective interest method. 
Origination fees collected but not yet recognized as revenue are netted with direct origination costs and recorded as a component 
of loans held for investment or loans held for sale, as appropriate, on our consolidated balance sheets and recognized over the 
term of the loan. Direct origination costs include costs directly attributable to originating a loan, including commissions, vendor 
costs and personnel costs directly related to the time spent by those individuals performing activities related to loan origination.

Gain on Sales of Loans. Prior to 2018, we chose to sell term loans to third-party institutional investors through OnDeck 
Marketplace. We recognize a gain or loss on the sale of such loans as the difference between the proceeds received, adjusted for 
initial recognition of servicing assets or liabilities obtained at the date of sale, and the outstanding principal and net deferred 
origination costs.

Other  Revenue.  Other  revenue  includes  fees  generated  by  ODX,  marketing  fees  earned  from  our  issuing  bank  partner,  
monthly fees charged to customers for our line of credit, referral fees from other lenders, servicing revenue related to loans serviced 
for others, and fair value adjustments to servicing rights, which are recognized as the related services are provided.

Cost of Revenue

Provision for Loan Losses. Provision for loan losses consists of amounts charged to income during the period to maintain 
an allowance for loan losses, or ALLL, estimated to be adequate to provide for probable credit losses inherent in our existing loan 
portfolio. Our ALLL represents our estimate of the credit losses inherent in our portfolio of term loans and lines of credit and is 
based on a variety of factors, including the composition and quality of the portfolio, loan specific information gathered through 
our collection efforts, delinquency levels, our historical charge-off and loss experience and general economic conditions. In general, 
we expect our aggregate provision for loan losses to increase in absolute dollars as the amount of term loans and lines of credit 
we originate and hold for investment increases.

Interest Expense. Interest expense consists of the interest expense we incur on our debt, certain fees and the amortization 
of deferred debt issuance costs incurred in connection with obtaining this debt, such as banker fees, origination fees and legal fees 
and, in applicable periods, certain costs associated with our interest rate hedging activity. Our interest expense and Cost of Funds 

63

 
Rate will vary based on a variety of external factors, such as credit market conditions, general interest rate levels and spreads, as 
well as OnDeck-specific factors, such as origination volume and credit quality. We expect interest expense will continue to increase 
in absolute dollars as we increase borrowings to fund portfolio growth.

Prior to the 4th quarter of 2018, we reported Funding Cost, which was the interest expense, fees and amortization of deferred 
debt issuance costs we incurred in connection with our lending activities.  Funding Costs excluded the interest expense we incurred 
on our corporate revolving line of credit. We now report Interest expense which includes all expense related to debt.

Operating Expense

Operating expense consists of sales and marketing, technology and analytics, processing and servicing, and general and 
administrative expenses. Salaries and personnel-related costs, including benefits, bonuses, stock-based compensation expense and 
occupancy, comprise a significant component of each of these expense categories. All operating expense categories also include 
an allocation of overhead, such as rent and other overhead, which is based on employee headcount. We believe that continuing to 
invest in our business is essential to growing the business and maintaining our competitive position, and therefore, we expect the 
absolute dollars of operating expenses to increase. 

At December 31, 2018, we had 587 employees compared to 475 at December 31, 2017 and 708 at December 31, 2016.  
During 2018, we increased our headcount and personnel-related costs across our business in order to support our growth strategy 
after reducing headcount and personnel related costs in 2017.  We expect headcount to continue to increase in 2019. Given our 
focus on growth and profitability, we evaluate trends in our efficiency ratio as a key measure of our progress. Our efficiency ratio 
for the year ended December 31, 2018 was 44.6% which was an improvement from 47.3% for the year ended December 31, 2017
and significantly better than 66.6% for the year ended December 31, 2016. For the year ended December 31, 2018, our Adjusted 
Efficiency  Ratio,  which  is  a  non-GAAP  metric  and  excludes  $6  million  of  noteworthy  expenses,  was  40.1%  which  was  an 
improvement  from  42.9%  for  the  year  ended  December 31,  2017  and  significantly  better  than  61.1%  for  the  year  ended 
December 31, 2016. See Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations-Non-
GAAP Financial Measures for a discussion and reconciliation of Adjusted Efficiency Ratio. 

Sales and Marketing. Sales and marketing expense consists of salaries and personnel-related costs of our sales and marketing 
and business development employees, as well as direct marketing and advertising costs, online and offline CACs (such as direct 
mail, paid search and search engine optimization costs), public relations, promotional event programs and sponsorships, corporate 
communications and allocated overhead. 

Technology and Analytics. Technology and analytics expense consists primarily of the salaries and personnel-related costs 
of our engineering and product employees as well as our credit and analytics employees who develop our proprietary credit-scoring 
models. Additional expenses include third-party data acquisition expenses, professional services, consulting costs, expenses related 
to  the  development  of  new  types  of  loans  and  technologies  and  maintenance  of  existing  technology  assets,  amortization  of 
capitalized internal-use software costs related to our technology platform and allocated overhead.

Processing and Servicing. Processing and servicing expense consists primarily of salaries and personnel related costs of our 
credit analysis, underwriting, funding, fraud detection, customer service and collections employees. Additional expenses include 
vendor costs associated with third-party credit checks, lien filing fees and other costs to evaluate, close and fund loans and overhead 
costs. 

General and Administrative. General and administrative expense consists primarily of salary and personnel-related costs for 
our executive, finance and accounting, legal and people operations employees. Additional expenses include a provision for the 
unfunded portion of our lines of credit, consulting and professional fees, insurance, legal, travel, gain or loss on foreign exchange 
and other corporate expenses. These expenses also include costs associated with compliance with the Sarbanes-Oxley Act and 
other regulations governing public companies, directors’ and officers’ liability insurance and increased accounting costs. 

Provision for Income Taxes

We have not recorded any provision for U.S. federal, state and foreign income taxes. Through December 31, 2018, we have 
not been required to pay any material U.S. federal or state income taxes nor any foreign income taxes because of accumulated net 
operating losses. As of December 31, 2018, we had approximately $3.7 million of federal net operating loss carryforwards and 
approximately $14.9 million of state net operating loss carryforwards available to reduce future taxable income, unless limited 
due to historical or future ownership changes. The federal net operating loss carryforwards will begin to expire at various dates 
beginning in 2027. 

We expect to incur income tax expense in 2019 and thereafter as we currently estimate that we will be profitable and will 
exhaust our net operating losses.  We may begin to recognize a portion of our deferred tax asset in 2019 if our actual and projected 
profitability are significant enough to support the realizability of those deferred tax assets.  We anticipate releasing portions of our 
valuation allowance in 2019 and thereafter if we achieve our forecasted profitability levels and that profitability is deemed sufficient 
to support the realizability of those net deferred tax assets.

64

The Internal Revenue Code of 1986, as amended, or the Code, imposes substantial restrictions on the utilization of net 
operating losses and other tax attributes in the event of an “ownership change” of a corporation. Events which may cause limitation 
in the amount of the net operating losses and other tax attributes that are able to be utilized in any one year include, but are not 
limited to, a cumulative ownership change of more than 50% over a three-year period, which has occurred as a result of historical 
ownership changes. Accordingly, our ability to use pre-change net operating loss and certain other attributes are limited as prescribed 
under Sections 382 and 383 of the Code. Therefore, if we earn net taxable income in the future, our ability to reduce our federal 
income tax liability with our existing net operating losses is subject to limitation. Future offerings, as well as other future ownership 
changes that may be outside our control could potentially result in further limitations on our ability to utilize our net operating 
loss and tax attributes. Accordingly, achieving profitability may not result in a full release of the valuation allowance.

On December 22, 2017, the Tax Cuts and Jobs Act of 2017, or the Tax Act, was enacted which made significant changes to 
the existing tax code. Changes include, but are not limited to, a federal corporate tax rate decrease from 35% to 21% for tax years 
beginning after December 31, 2017, an increase in bonus depreciation and the deductibility of certain depreciable assets, limitations 
on the deductibility of net interest expense, changes to net operating loss carryover and carryback rules, the transition of U.S 
international taxation from a worldwide tax system to a territorial system, and reductions in the amount of executive pay that could 
qualify as a tax deduction.

As of December 31, 2018, a full valuation allowance of $37,578 was recorded against our net deferred tax assets.

Results of Operations

The following table sets forth our consolidated statements of operations data for each of the periods indicated.

Revenue:

Interest income

Gain on sales of loans

Other revenue

Gross revenue

Cost of revenue:

Provision for loan losses

Interest expense

Total cost of revenue

Net revenue

Operating expense:

Sales and marketing

Technology and analytics

Processing and servicing

General and administrative

Total operating expense

Income (loss) from operations, before provision for income taxes

Provision for income taxes

Net income (loss)

Year Ended December 31,

2018

2017

2016

(dollars in thousands)

$

383,579

$

334,575

$

264,844

—

14,797

398,376

148,541

47,075

195,616

202,760

44,082

50,866

21,209

61,333

177,490

25,270

—

$

25,270

$

2,485

13,890

350,950

152,926

46,199

199,125

151,825

52,786

53,392

18,076

41,916

166,170
(14,345)
—
(14,345) $

14,411

12,062

291,317

149,963

32,862

182,825

108,492

67,011

58,899

19,719

48,345

193,974
(85,482)
—
(85,482)

65

The consolidated statements of operations data as a percentage of gross revenue for each of the periods indicated.

Revenue:

Interest income
Gain on sales of loans
Other revenue

Gross revenue
Cost of revenue:

Provision for loan losses
Interest expense
Total cost of revenue
Net revenue
Operating expense:

Sales and marketing
Technology and analytics
Processing and servicing
General and administrative

Total operating expense
Income (loss) from operations, before provision for income taxes
Provision for income taxes
Net income (loss)

Year Ended December 31,

2018

2017

2016

96.3%
—
3.7
100.0

37.3
11.8
49.1
50.9

11.1
12.8
5.3
15.4
44.6
6.3
—
6.3%

95.3 %
0.7
4.0
100.0

43.6
13.2
56.8
43.2

15.0
15.2
5.2
11.9
47.3
(4.1)
—
(4.1)%

90.9 %
5.0
4.1
100.0

51.5
11.3
62.8
37.2

23.0
20.2
6.8
16.6
66.6
(29.3)
—
(29.3)%

66

Comparison of Years Ended December 31, 2018 and 2017 

Year Ended December 31,

2018

2017

2018 vs 2017

Amount

Percentage of
Gross
Revenue

Amount

Percentage of
Gross
Revenue

Amount

Percentage

(dollars in thousands)

Revenue:

Interest income

Gain on sales of loans

Other revenue

Gross revenue

Cost of revenue:

Provision for loan losses

Interest expense

Total cost of revenue

Net revenue

Operating expenses:

Sales and marketing

Technology and analytics

Processing and servicing

General and administrative

Total operating expenses

Loss before provision for income
taxes

Provision for income taxes

Net income (loss)

Net income (loss)

—

14,797

398,376

148,541

47,075

195,616

202,760

44,082

50,866

21,209

61,333

177,490

25,270

—

$

383,579

96.3% $

334,575

95.3 % $

—

3.7

2,485

13,890

0.7

4.0

100.0

350,950

100.0

49,004
(2,485)
907

47,426

(4,385)
876
(3,509)
50,935

(8,704)
(2,526)
3,133

19,417

11,320

14.6 %

(100.0)

6.5

13.5

(2.9)

1.9

(1.8)

33.5

(16.5)

(4.7)

17.3

46.3

6.8

39,615

(276.2)

—

—

37.3

11.8

49.1

50.9

11.1

12.8

5.3

15.4

44.6

6.3

—

152,926

46,199

199,125

151,825

52,786

53,392

18,076

41,916

166,170

(14,345)
—
(14,345)

43.6

13.2

56.8

43.2

15.0

15.2

5.2

11.9

47.3

(4.1)

—

$

25,270

6.3% $

(4.1)% $

39,615

(276.2)%

For the year ended December 31, 2018, net income increased to $25.3 million from a loss of $(14.3) million for the year 
ended December 31, 2017 while adjusted net income increased to $45.4 million from $4.2 million over the same period.  These 
increases were primarily attributable to a 13.5%  increase in revenue and a decrease of 1.8% in cost of revenue, partially offset by 
a 6.8% increase in operating expenses.  Correlating to our growth of net income, our Return on Assets increased to 2.6% from 
(1.1)%  while our Return on Equity increased to 10.0% from (4.5)%.

67

Revenue

Revenue:

Interest income

Gain on sales of loans

Other revenue

Gross revenue

Year Ended December 31,

2018

2017

2018 vs 2017

Amount

Percentage of
Gross
Revenue

Amount

Percentage of
Gross
Revenue

Amount

Percentage

(dollars in thousands)

$

383,579

96.3% $

334,575

95.3% $

—

14,797

—

3.7

2,485

13,890

0.7

4.0

49,004
(2,485)
907

$

398,376

100.0% $

350,950

100.0% $

47,426

14.6%
(100.0)
6.5

13.5%

Gross revenue increased by $47.4 million, or 13.5%, from $351.0 million in 2017 to $398.4 million in 2018. This growth 
was in part attributable to a $49.0 million, or 14.6%, increase in interest income, which was primarily driven by the higher balance 
of loans being held on our balance sheet as evidenced by the 7%  increase in Average Loans from $1.0 billion to $1.1 billion. The 
increase in interest income was also driven by the increase in Loan Yield on loans outstanding from 33.8% to 36.2%. 

Gain on sales of loans decreased by $2.5 million to zero as we chose not to sell any loans in 2018.

Other revenue increased by $0.9 million, or 7%, primarily attributable to an increase in ODX revenue. This was partially 

offset by a decrease in loan servicing fees and a decrease in marketing fees from our issuing bank partner.

Cost of Revenue

Year Ended December 31,

2018

2017

2018 vs 2017

Amount

Percentage of
Gross
Revenue

Amount

Percentage of
Gross
Revenue

Amount

Percentage

(dollars in thousands)

Cost of revenue:

Provision for loan losses

Interest expense

Total cost of revenue

$

$

148,541

47,075

195,616

37.3% $

152,926

43.6% $

11.8

46,199

13.2

49.1% $

199,125

56.8% $

(4,385)
876
(3,509)

(2.9)%

1.9

(1.8)%

Provision for Loan Losses. Provision for loan losses decreased by $4.4 million, or 3%, from $152.9 million in 2017 to $148.5 
million in 2018. In accordance with GAAP, we recognize revenue on loans over their term, but provide for probable credit losses 
on the loans at the time they are originated. We then periodically adjust our estimate of those probable credit losses based on actual 
performance and changes in loss estimates. As a result, we believe that analyzing provision for loan losses as a percentage of 
originations held for investment, rather than as a percentage of gross revenue, provides more useful insight into our operating 
performance. Our provision for loan losses as a percentage of originations held for investment, or the Provision Rate, decreased 
from 7.5% to 6.0%. The decrease in the Provision Rate is largely attributable to the tightening of our credit policies used to 
determine eligibility, pricing and loan size for certain customers. The tightening of our credit policies began in early 2017 and was 
continually refined through 2018.

Interest Expense. Interest expense increased by $0.9 million, or 1.9%, from $46.2 million in 2017 to $47.1 million in 2018. 
As a percentage of gross revenue, interest expense decreased from 13.2% in 2017 to 11.8% in 2018.  The increase in interest 
expense was primarily attributable to increases in Average Debt outstanding and benchmark rates and was partially offset by a 
decrease in interest rate spread (the applicable percentage rate above the benchmark interest rate charged by the lender). The 
Average Debt Outstanding during 2018 was $751.0 million as compared to $740.5 million during 2017 while our Cost of Funds 
Rate increased from 6.2% to 6.3%.

Operating Expense

Total operating expenses increased by $11.3 million, or 6.8%, from $166.2 million in 2017 to $177.5 million in 2018 driven 
by our increase in overall headcount, and costs associated with our growth initiatives. We also incurred a net of $5.9 million of 

68

expenses related to real estate disposition charges, debt extinguishment costs, sales tax refund, severance and executive transition 
expenses for which there were no comparable charges in 2017. Our efficiency ratio for the year ended December 31, 2018 was 
44.6% which was an improvement from 47.3% for the year ended December 31, 2017.  Our Adjusted Efficiency Ratio, which is 
a non-GAAP measure, for the year ended December 31, 2018 was 40.1% which was an improvement from 42.9% for the year 
ended December 31, 2017.  See Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations-
Non-GAAP Financial Measures for a discussion and reconciliation of  Adjusted Efficiency Ratio. 

Sales and Marketing

Year Ended December 31,

2018

2017

2018 vs 2017

Amount

Percentage of
Gross
Revenue

Amount

Percentage of
Gross
Revenue

Amount

Percentage

Sales and marketing

$

44,082

11.1% $

(dollars in thousands)
52,786

15.0% $

(8,704)

(16.5)%

Sales and marketing expense decreased by $8.7 million, or 16.5%, from $52.8 million in 2017 to $44.1 million in 2018. The 
decrease was primarily attributable to a $4.0 million decrease in customer acquisition costs and a  $1.5 million decrease in occupancy 
costs due to the lease terminations which occurred during the first quarter of 2018. Additionally, radio and television advertising 
decreased by $1.2 million and syndication program costs decreased by $1.9 million.

Technology and Analytics

Year Ended December 31,

2018

2017

2018 vs 2017

Amount

Percentage of
Gross
Revenue

Amount

Percentage of
Gross
Revenue

Amount

Percentage

Technology and analytics

$

50,866

12.8% $

(dollars in thousands)
53,392

15.2% $

(2,526)

(4.7)%

Technology and analytics expense decreased by $2.5 million, or 5%, from $53.4 million in 2017 to $50.9 million in 2018. 
The decrease was primarily attributable to a  $1.8 million decrease in personnel-related costs. Additionally, there was a $1.7 million
decrease in technology depreciation and a $0.7 million decrease in occupancy costs due to the lease terminations which occurred 
during the first quarter of 2018. This was partially offset by a $1.3 million increase in technology consultant spend.

Processing and Servicing

Year Ended December 31,

2018

2017

2018 vs 2017

Amount

Percentage of
Gross
Revenue

Amount

Percentage of
Gross
Revenue

Amount

Percentage

Processing and servicing

$

21,209

5.3% $

(dollars in thousands)
18,076

5.2% $

3,133

17.3%

Processing and servicing expense increased by $3.1 million, or 17%, from $18.1 million in 2017 to $21.2 million in 2018. 
The increase was primarily attributable to a $2.1 million increase in personnel-related costs and an increase of $1.7 million in 
costs associated with the increase of inbound application volume, quantity of data consumed, and loan servicing costs. This was 
partially offset by a decrease in occupancy costs of $0.7 million due to the lease terminations which occurred during the first 
quarter of 2018.

69

General and Administrative

Year Ended December 31,

2018

2017

2018 vs 2017

Amount

Percentage of
Gross
Revenue

Amount

Percentage of
Gross
Revenue

Amount

Percentage

General and administrative

$

61,333

15.4% $

(dollars in thousands)
41,916

11.9% $

19,417

46.3%

General and administrative expense increased by $19.4 million, or 46%, from $41.9 million in 2017 to $61.3 million in 
2018. The increase was primarily attributable to a $5.7 million charge related to the lease terminations in the New York and Denver 
offices and a $4.7 million increase in personnel-related costs. Additionally, we recorded $1.9 million of debt extinguishment costs 
to write off the remaining balance of deferred issuance fees in connection with the extinguishment of the ODAST II 2016-01 debt 
and the ODAF debt in 2018. The loss related to foreign currency transactions and holdings increased in 2018, increasing expenses 
by $3.0 million, driven by the decreased value in exchange rates relative to the U.S. dollar. Professional fees increased by $2.0 
million and recruiting costs increased by $1.4 million. 

70

 
Comparison of Years Ended December 31, 2017 and 2016 

Year Ended December 31,

2017

2016

2017 vs 2016

Amount

Percentage of
Gross
Revenue

Amount

Percentage of
Gross
Revenue

Amount

Percentage

(dollars in thousands)

Revenue:

Interest income

Gain on sales of loans

Other revenue

Gross revenue

Cost of revenue:

Provision for loan losses

Interest expense

Total cost of revenue

Net revenue

Operating expense:

Sales and marketing

Technology and analytics

Processing and servicing

General and administrative

Total operating expense

Income (loss) from operations,
before provision for income taxes

Provision for income taxes

Net income (loss)

Revenue

$

334,575

95.3 % $

264,844

90.9 % $

2,485

13,890

0.7

4.0

14,411

12,062

5.0

4.1

350,950

100.0

291,317

100.0

152,926

46,199

199,125

151,825

52,786

53,392

18,076

41,916

166,170

43.6

13.2

56.8

43.2

15.0

15.2

5.2

11.9

47.3

(14,345)

—

(4.1)

—

$

(14,345)

(4.1)% $

149,963

32,862

182,825

108,492

67,011

58,899

19,719

48,345

193,974

(85,482)
—
(85,482)

51.5

11.3

62.8

37.2

23.0

20.2

6.8

16.6

66.6

69,731
(11,926)
1,828

59,633

2,963

13,337

16,300

43,333

(14,225)
(5,507)
(1,643)
(6,429)
(27,804)

26.3 %

(82.8)

15.2

20.5

2.0

40.6

8.9

39.9

(21.2)

(9.3)

(8.3)

(13.3)

(14.3)

(29.3)

—

71,137

(83.2)

—

(29.3)% $

71,137

(83.2)%

Year Ended December 31,

2017

2016

2017 vs 2016

Amount

Percentage of
Gross
Revenue

Amount

Percentage of
Gross
Revenue

Amount

Percentage

(dollars in thousands)

$

334,575

95.3% $

264,844

90.9% $

2,485

13,890

0.7

4.0

14,411

12,062

5.0

4.1

69,731
(11,926)
1,828

$

350,950

100.0% $

291,317

100.0% $

59,633

26.3%
(82.8)
15.2

20.5%

Revenue:

Interest income

Gain on sales of loans

Other revenue

Gross revenue

Gross revenue increased by $59.6 million, or 20%, from $291.3 million in 2016 to $351.0 million in 2017. This growth was 
in part attributable to a $69.7 million, or 26.3%, increase in interest income, which was driven by a greater volume of loans being 
held on our balance sheet as evidenced by the 24.1% increase in Average Loans to $990.6 million from $798.1 million. The increase 

71

 
 
in interest income was also attributed to an increase in our Loan Yield on loans outstanding to 33.8% from 33.2% over the same 
period.

Gain on sales of loans decreased by $11.9 million, from $14.4 million in 2016 to $2.5 million in 2017. This decrease was 
primarily attributable to a $304.4 million decrease in sales of loans through OnDeck Marketplace and a decrease in Marketplace 
Gain on Sale Rate from 3.8% in 2016 to 3.4% in 2017.

Other revenue increased $1.8 million, or 15%, primarily attributable to an increase of $3.0 million in platform fees and an 
increase of $0.9 million in monthly fees earned from lines of credit as the total number of line of credit units increased period over 
period. This increase was partially offset by a decrease of $1.0 million in marketing fees from our issuing bank partner and a $1.1 
million decrease from our syndication program.

Cost of Revenue

Year Ended December 31,

2017

2016

2017 vs 2016

Amount

Percentage of
Gross
Revenue

Amount

Percentage of
Gross
Revenue

Amount

Percentage

(dollars in thousands)

Cost of revenue:

Provision for loan losses
Interest expense
Total cost of revenue

$

$

152,926
46,199
199,125

43.6% $
13.2
56.8% $

149,963
32,862
182,825

51.5% $
11.3
62.8% $

2,963
13,337
16,300

2.0%
40.6

8.9%

Provision for Loan Losses. Provision for loan losses increased by $3.0 million, or 2%, from $150.0 million in 2016 to $152.9 
million in 2017. In accordance with GAAP, we recognize revenue on loans over their term, but provide for probable credit losses 
on the loans at the time they are originated. We then periodically adjust our estimate of those probable credit losses based on actual 
performance and changes in loss estimates. As a result, we believe that analyzing provision for loan losses as a percentage of 
originations, rather than as a percentage of gross revenue, provides more useful insight into our operating performance.  Our 
provision for loan losses as a percentage of originations held for investment, or the Provision Rate, increased from 7.4% in 2016
to 7.5% in 2017.  The increase in the Provision Rate was, in part, attributed to continued reserve builds in 2017 for loans originated 
in 2016, as well as reserve builds related to hurricane Harvey and Irma (See Part II -Item 7 - Key Factors Affecting our Performance 
- Credit Performance.) 

Interest Expense. Interest expense increased by $13.3 million, or 40.6%, from $32.9 million in 2016 to $46.2 million in 
2017. The increase in interest expense was primarily attributable to the increases in our aggregate outstanding borrowings. The 
Average Debt Outstanding during 2017 was $740.5 million as compared to $557.2 million during 2016 while our Cost of Funds 
Rate increased to 6.2% from 5.9%.   The Cost of Funds Rate increased as a result of the increase in LIBOR throughout 2017 which 
increased the rates associated with our variable rate debt instruments, and the higher interest rates associated with our newer 
facilities  which  were  available  to  finance  our  previously  ineligible  loans. As  a  percentage  of  gross  revenue,  interest  expense 
increased from 11.3% in 2016 to 13.2% in 2017. The increase in interest expense as a percentage of gross revenue was the result 
of the increase of interest rates on our debt facilities.

Operating Expense

Total operating expense decreased by $27.8 million, or 14.3% from $194.0 million in 2016 to $166.2 million in 2017 driven 
by our cost rationalization program. Our efficiency ratio for the year ended December 31, 2017 was 44.6% which improved from 
66.6% for the year ended December 31, 2016 which is a reflection of the cost rationalization program that took place in 2017. Our 
Adjusted Efficiency Ratio, which is a non-GAAP metric, for the year ended December 31, 2017 was 42.9% which improved from 
61.1% for the year ended December 31, 2016. See Item 7. Management’s Discussion and Analysis of Financial Condition and 
Results of Operations-Non-GAAP Financial Measures for a discussion and reconciliation of  Adjusted Efficiency Ratio.

72

Sales and Marketing

Year Ended December 31,

2017

2016

2017 vs 2016

Amount

Percentage of
Gross
Revenue

Amount

Percentage of
Gross
Revenue

Amount

Percentage

Sales and marketing

$

52,786

15.0% $

(dollars in thousands)
67,011

23.0% $

(14,225)

(21.2)%

Sales and marketing expense decreased by $14.2 million, or 21%, from $67.0 million in 2016 to $52.8 million in 2017. The 
decrease was primarily attributable to a $9.5 million decrease in customer acquisition costs and a decrease of $3.8 million in 
personnel-related costs. Additionally, brand and radio/television advertising decreased by $3.3 million which was partially offset 
by an increase of $2.0 million in syndication program costs.

Technology and Analytics

Year Ended December 31,

2017

2016

2017 vs 2016

Amount

Percentage of
Gross
Revenue

Percentage of
Gross
Revenue

Amount

Amount

Percentage

(dollars in thousands)

Technology and analytics

$

53,392

15.2% $

58,899

20.2% $

(5,507)

(9.3)%

Technology and analytics expense decreased by $5.5 million, or 9%, from $58.9 million in 2016 to $53.4 million in 2017. 
The decrease was primarily attributable to a $5.5 million decrease in salaries and personnel-related costs related to technology 
and analytics headcount reductions as part of our cost rationalization program.

Processing and Servicing

Year Ended December 31,

2017

2016

2017 vs 2016

Amount

Percentage of
Gross
Revenue

Amount

Percentage of
Gross
Revenue

Amount

Percentage

Processing and servicing

$

18,076

5.2% $

(dollars in thousands)
19,719

6.8% $

(1,643)

(8.3)%

Processing and servicing expense decreased by $1.6 million, or 8%, from $19.7 million in 2016 to $18.1 million in 2017. 
The decrease was primarily attributable to a $1.6 million decrease in salaries and personnel-related costs, related to processing 
and servicing headcount reductions as part of our cost rationalization program.

General and Administrative

Year Ended December 31,

2017

2016

2017 vs 2016

Amount

Percentage of
Gross
Revenue

Amount

Percentage of
Gross
Revenue

Amount

Percentage

General and administrative

$

41,916

11.9% $

(dollars in thousands)
48,345

16.6% $

(6,429)

(13.3)%

73

 
 
General and administrative expense decreased by $6.4 million, or 13%, from $48.3 million in 2016 to $41.9 million in 2017. 
The decrease was primarily attributable to a $2.7 million decrease in salaries and personnel-related costs related to general and 
administrative headcount reductions, and travel and entertainment expenses decreased by $2.2 million, both as a result of our cost 
rationalization program. The gain related to foreign currency transactions and holdings in Canadian Dollars decreased expenses 
by $1.5 million in 2017 as compared to the prior year, driven by the increased value of the Canadian dollar relative to the US 
Dollar.

Liquidity and Capital Resources

During 2018, we originated $2.5 billion of loans utilizing a diversified set of funding sources, including cash on hand, third-
party lenders (through debt facilities and securitization), and the cash generated by our operating, investing and financing activities.

Cash on Hand

At  December 31,  2018,  we  had  approximately  $60  million  of  cash  on  hand  to  fund  our  future  operations  compared  to 

approximately $71 million at December 31, 2017. 

Current Debt Facilities

The  following  table  summarizes  our  current  debt  facilities  as  of  December 31,  2018.    Prior  to  December 31,  2018,  we 
distinguished between debt facilities used to fund our lending activities, which we referred to as funding debt, and debt facilities 
used to fund our operating expenditures, which we referred to as corporate debt. Management adopted the current presentation 
because it believes it better reflects our funding profile. We also believe that it is more useful to consider total debt and total interest 
expense in the aggregate to obtain better insight into our Net Interest Margin and Cost of Funds Rate. 

Debt:

Maturity
Date

Weighted
Average
Interest Rate

Borrowing
Capacity

Principal
Outstanding

(in millions)

OnDeck Asset Securitization Trust II LLC
April 2022
OnDeck Account Receivables Trust 2013-1 LLC March 2019
Receivable Assets of OnDeck, LLC

(1)

September 2021 (2)
(3)

August 2022

March 2019

October 2022

January 2019

Various

(4)

(5)

(6)

3.8%

5.1%

4.7%

5.3%

5.0%

4.3%

6.8%

6.0%

4.7%

$

225.0

$

214.1

119.7

175.0

125.0

100.0

30.0

79.3

$

1,068.1

$

225.0

117.7

113.6

109.6

108.8

100.0

—

47.3

822.0

OnDeck Asset Funding II LLC

Prime OnDeck Receivable Trust II, LLC

Loan Assets of OnDeck, LLC

Corporate Debt
Other Agreements

Total Debt

(1)  The period during which new borrowings may be made under this debt facility expires in March 2020.
(2)  The period during which new borrowings of Class A revolving loans may be made under this debt facility expires in December 2020. 

The $19.7 million of Class B borrowing capacity matures in December 2019. 

(3)  The period during which new borrowings may be made under this debt facility expires in August 2021.
(4)  The period during which new borrowings may be made under this debt facility expires in April 2022. On February 8, 2019, we entered 
into an amendment which increased the revolving commitment amount by $50 million and reduced the interest rate margin over 1-
month LIBOR by 0.25%, as well as made various technical, definitional, conforming and other changes, see Note 15, "Subsequent 
Events" of Notes to Consolidated Financial Statements for additional information. 
In January 2019, we voluntarily prepaid in full and terminated the Square 1 Agreement which had a $30 million borrowing capacity.  
In January 2019 we established a new revolving debt facility with a commitment amount of $85 million and an interest rate of 1-month 
LIBOR plus 3.0% and a final maturity date of January 2021, see Note 15, "Subsequent Events" of Notes to Consolidated Financial 
Statements for additional information.

(5) 

(6)  Maturity dates range from January 2020 through June 2021

74

Our  ability  to  fully  utilize  the  available  capacity  of  our  debt  facilities  may  also  be  impacted  by  provisions  that  limit 

concentration risk and eligibility. 

OnDeck Marketplace

OnDeck Marketplace is our proprietary whole loan sale platform that allows participating third-party institutional investors 
to directly purchase small business loans from us.  We recognize a gain or loss from OnDeck Marketplace loans when sold. We 
did not sell any loans in 2018. For the year ended 2017, 3.7% of total term loan originations were OnDeck Marketplace originations. 
The proportion of loans we sell through OnDeck Marketplace largely depends on the premiums available to us.  In 2019, we expect 
that OnDeck Marketplace sales, if any, will be minimal.

Cash and Cash Equivalents, Loans (Net of Allowance for Loan Losses), and Cash Flows

The following table summarizes our cash and cash equivalents, loans (net of ALLL) and cash flows:

Cash and cash equivalents

Restricted cash

Loans held for investment, net

Cash provided by (used in):

Operating activities

Investing activities

Financing activities

As of and for the Year Ended December 31,

2018

2017

2016

$

59,859

37,779
$
$ 1,029,117

(in thousands)
71,362
$

43,462
$
$ 843,781

$

79,554

44,432
$
$ 890,283

$ 263,781

$ 210,198

$ 134,251

$ (399,641) $ (157,534) $ (583,265)
$ (62,496) $ 374,728
$ 121,724

Our cash and cash equivalents at December 31, 2018 were held primarily for working capital purposes. We may, from time 
to  time,  use  excess  cash  and  cash  equivalents  to  fund  our  lending  activities. We  do  not  enter  into  investments  for  trading  or 
speculative purposes. Our policy is to invest cash in excess of our immediate working capital requirements in short-term investments, 
deposit accounts or other arrangements designed to preserve the principal balance and maintain adequate liquidity. Our excess 
cash may be invested primarily in overnight sweep accounts, money market instruments or similar arrangements that provide 
competitive returns in relationships to our polices and market conditions. 

Our restricted cash represents funds held in accounts as reserves on certain debt facilities and as collateral for issuing bank 
partner transactions.  We have no ability to draw on such funds as long as they remain restricted under the applicable arrangements 
but have the ability to use these funds to finance loan originations, subject to meeting borrowing base requirements. Our policy 
is to invest restricted cash held in debt facility related accounts in investments designed to preserve the principal balance and 
provide liquidity. Accordingly, such cash is invested primarily in money market instruments that offer daily purchase and redemption 
and provide competitive returns in relationship to our policies and market conditions.

Cash Flows

Operating Activities

For the year ended December 31, 2018, net cash provided by our operating activities was $263.8 million, which was primarily 
the result of interest payments from our customers of $447.8 million, less $145.4 million utilized to pay our operating expenses 
and $42.2 million we used to pay the interest on our debt. During that same period, accounts payable and accrued expenses and 
other liabilities decreased by approximately $5.1 million.

For the year ended December 31, 2017, net cash provided by our operating activities was $210.2 million, which was primarily 
the result of our cash received from our customers, including interest payments of $396.7 million, plus proceeds from sale of loans 
held for sale of $51.5 million, less $48.7 million of loans held for sale originations in excess of loan repayments received, $138.2 
million utilized to pay our operating expenses and $41.9 million we used to pay the interest on our debt. During that same period, 
accounts payable and accrued expenses and other liabilities decreased by approximately $8.8 million.

For the year ended December 31, 2016, net cash provided by our operating activities was $134.3 million, which was primarily 
the result of our cash received from our customers including interest payments of $312.9 million, plus proceeds from sale of loans 
held for sale of $314.6 million, less $297.0 million of loans held for sale originations in excess of loan repayments received, $161.3 
million utilized to pay our operating expenses and $24.8 million we used to pay the interest on our debt. During that same period, 
accounts payable and accrued expenses and other liabilities increased by approximately $8.2 million.

75

Investing Activities

Our investing activities have consisted primarily of funding our term loan and line of credit originations, including payment 
of associated direct costs and receipt of associated fees, offset by customer repayments of term loans and lines of credit, purchases 
of property, equipment and software, capitalized internal-use software development costs and proceeds from the sale of term loans 
which were not specifically identified at origination as a loan held for sale. Purchases of property, equipment and software and 
capitalized internal-use software development costs may vary from period to period due to the timing of the expansion of our 
operations, the addition of employee headcount and the development cycles of our internal-use technology.

For the year ended December 31, 2018, net cash used to fund our investing activities was $399.6 million, and consisted 
primarily of $327.8 million of loan originations in excess of loan repayments received, $64.6 million of origination costs paid in 
excess of fees collected and $6.4 million for the purchase of property, equipment and software and capitalized internal-use software 
development costs.  

For the year ended December 31, 2017, net cash used to fund our investing activities was $157.5 million, and consisted 
primarily of $119.5 million of loan originations in excess of loan repayments received, $44.8 million of origination costs paid in 
excess of fees collected and $4.3 million for the purchase of property, equipment and software and capitalized internal-use software 
development costs. These uses of cash were partially offset by $24.8 million of proceeds from sales of loans held for investment. 

For the year ended December 31, 2016, net cash used to fund our investing activities was $583.3 million, and consisted 
primarily of $75.8 million of proceeds from sales of loans held for investment, less $600.5 million of loan originations in excess 
of loan repayments received, $47.1 million of origination costs paid in excess of fees collected and $11.3 million for the purchase 
of property, equipment and software and capitalized internal-use software development costs. 

Financing Activities

Our financing activities have consisted primarily of net borrowings from our securitization facility and our revolving debt 

facilities.

For the year ended December 31, 2018, net cash provided by our financing activities was $121.7 million and consisted 
primarily of $126.4 million in net additional debt drawn down from our debt facilities, $6.0 million of payments of debt issuance 
costs and $1.7 million for the purchase of an interest rate cap.  These uses of cash were partially offset by $1.5 million of net cash 
received from noncontrolling interest, and $1.4 million of cash received from the issuance of common stock under the employee 
stock purchase plan. 

For the year ended December 31, 2017, net cash used to fund our financing activities was $62.5 million and consisted 
primarily of $61.9 million in net principal repayments of our debt related to our securitization and debt facilities and $4.1 million
of payments of debt issuance costs.  These uses of cash were partially offset by $2.4 million of net cash received for additional 
investment by a noncontrolling interest, and $1.8 million of cash received from the issuance of common stock under the employee 
stock purchase plan.

For the year ended December 31, 2016, net cash provided by our financing activities was $374.7 million and consisted 
primarily of $379.1 million in net additional debt drawn down from our securitization and debt facilities, primarily associated 
with the increase in loan originations during the year and $6.3 million of payments of debt issuance costs offset by $2.6 million of 
cash received from the issuance of common stock under the employee stock purchase plan.

Operating and Capital Expenditure Requirements

We  require  substantial  liquidity  to  fund  our  current  operating  and  capital  expenditure  requirements.  We  expect  these 

requirements to increase as we pursue our growth strategy. 

Our annual originations were $2.5 billion in 2018, $2.1 billion in 2017 and $2.4 billion in 2016.

Our strategy is to continue to grow in a disciplined manner while remaining highly focused on credit quality and operating 
leverage.  We expect our originations to grow in 2019 as compared to 2018. Because we will remain focused on credit quality, we 
are also prepared to forgo lending opportunities that do not meet our credit, underwriting and pricing standards.  In addition, despite 
the continuing competition for customer response, we intend to allocate resources to continue to optimize marketing and customer 
acquisition costs based on targeted returns on investment rather than spending inefficiently in these areas to achieve incremental 
growth.

We estimate that at December 31, 2018, approximately $354 million of our own cash had been invested in our loan portfolio, 
approximately two-thirds of which was used to fund our portfolio's residual value. Investing in our portfolio's residual value is a 
requirement of our funding model and will remain a use of cash so long as we continue to grow loan balances. 

76

We expect to use cash flow generated from operations for various corporate purposes including to fund a portion of our 
lending activities including funding residual growth.  In addition, we may also finance residual growth through our unused liquidly 
sources such as corporate line of credit or introducing additional subordinated notes in our debt facilities.

Approximately $389 million of our debt capacity will expire during 2019 consisting of:  $30 million in January 2019, $339 
million in March 2019 and $20 million in December 2019. In order to maintain and grow our current rate of loan originations 
over the next twelve months, we will be required to secure additional funding.  We plan to do this through one or more of the 
following sources: new asset-backed securitization transactions, new debt facilities and extensions and increases to existing debt 
facilities.  Historically we have been successful in accessing the asset-backed loan market on terms acceptable to us, and we 
anticipate that we will be able to do so into the foreseeable future.  However, if we deem the cost of accessing the asset-backed 
loan market to be in excess of an appropriate rate, we may elect to use available cash, OnDeck Marketplace, or other financing 
options available to us.  Furthermore, we could decide to alter the types of loans we originate, such that more loans are eligible 
for credit facilities, or we could decide to slow down the rate of originations.  We are currently in various stages of discussions 
with multiple potential funding sources.  While we expect to be able to obtain additional capacity on market terms, there can be 
no assurance that we will be successful. Please refer to Note 15 of Notes to Consolidated Financial Statements for details on the 
additional funding we secured subsequent to December 31, 2018.  

In addition to pursuing funding as described above, although it is not currently anticipated, depending upon the circumstances 
we may seek additional equity financing. The sale of equity may result in dilution to our stockholders, and those securities may 
have rights senior to those of our common stock. If we raise additional funds through the issuance of additional debt, the agreements 
governing such debt could contain covenants that would restrict our operations and such debt would rank senior to shares of our 
common stock.  

We believe that our cash from operations, available capacity under our revolving lines of credit (and expected extensions 
or replacements of those lines), and existing cash balances, together with additional financing we expect to be able to obtain on 
market terms, are sufficient to meet both our existing operating and capital expenditure requirements and our currently planned 
growth for at least the next 12 months.   

Contractual Obligations

Our principal commitments consist of obligations under our outstanding debt facilities and securitization facility and non-
cancelable leases for our office space. The following table summarizes these contractual obligations at December 31, 2018. Future 
events could cause actual payments to differ from these estimates.

Contractual Obligations:
Long-term debt:

Debt
Interest payments(1)

Operating leases

Purchase obligations

Payment Due by Period

Total

2019

2020-2021

2022-2023

Thereafter

(in thousands)

$

821,997

$

243,730

$

330,019

$

248,248

$

77,602
48,518

16,840

29,247
6,416

7,704

41,016
13,096

6,486

7,339
11,495

2,650

—

—
17,511

—

Total contractual obligations

$

964,957

$

287,097

$

390,617

$

269,732

$

17,511

_________________________

(1) 

Interest payments on our debt facilities with variable interest rates are calculated using the interest rate as of December 31, 
2018.

The obligations of our subsidiaries for the debt described above and related interest payment obligations are structured to 

be non-recourse to On Deck Capital, Inc.

77

Off-Balance Sheet Arrangements

As  of  December 31,  2018,  we  did  not  have  any  off-balance  sheet  arrangements,  as  defined  in  Item 303(a)(4)(ii)  of 
Regulation S-K, such as the use of unconsolidated subsidiaries, structured finance, special purpose entities or variable interest 
entities.

2019 Outlook

Our goal for 2019 is to grow prudently and profitably while remaining highly focused on credit quality and operating 

efficiency. To achieve this goal, we plan to continue to grow our US lending platform through our diversified distribution 
channels and improving our customer experience and technology platforms. We also plan to continue to invest in our Canadian 
and Australian operations and ODX, which we believe offer high growth potential. We also plan to gradually begin offering 
equipment finance loans to existing and new customers.  Finally, we plan to continue to enhance our risk management function, 
technology capabilities and funding profile in support of our growth initiatives. 

As we pursue our 2019 goal, we expect the following financial performance trends relative to our full-year 2018 financial 

results, although we can provide no assurance as to the actual outcome:

• 

• 

• 

• 

• 

Loans to grow at a low-double digit rate;

Net Interest Margin to increase slightly driven by a lower Cost of Funds Rate;

Adjusted Efficiency Ratio to increase slightly as we invest in our strategic growth initiatives;

Provision Rate near the mid-point of our 6-7% target range as credit performance normalizes; and 

Effective tax rate of approximately 20% as the company utilizes its remaining US Federal net operating loss 
carryforwards.

Critical Accounting Policies and Significant Judgments and Estimates

Our management’s discussion and analysis of our financial condition and results of operations is based on our consolidated 
financial  statements,  which  have  been  prepared  in  accordance  with  GAAP.  The  preparation  of  these  consolidated  financial 
statements requires us to make estimates and assumptions that affect the reported amounts of assets and liabilities, disclosure of 
contingent assets and liabilities at the date of the consolidated financial statements, and the reported amounts of revenue and 
expenses during the reported period. In accordance with GAAP, we base our estimates on historical experience and on various 
other assumptions that we believe are reasonable under the circumstances. Actual results may differ from these estimates under 
different assumptions or conditions.

While our significant accounting policies are more fully described in Note 2 of Notes to Consolidated Financial Statements 
appearing elsewhere in this report, we believe the following accounting policies require the most significant judgment and estimates 
in the preparation of our consolidated financial statements.

Allowance for Loan Losses

The allowance for loan losses, or ALLL, is established through periodic charges to the provision for loan losses. Loan losses 
are charged against the ALLL when we believe that the future collection of principal is unlikely. Subsequent recoveries, if any, 
are credited to the ALLL.

We evaluate the creditworthiness of our portfolio on a pooled basis, due to its composition of small, homogeneous loans 
with  similar  general  credit  risk  characteristics  and  diversified  among  variables  including  industry  and  geography.  We  use  a 
proprietary forecast loss rate at origination for new loans that have not had the opportunity to make payments when they are first 
originated. The allowance is subjective as it requires material estimates, including such factors as historical trends, known and 
inherent risks in the loan portfolio, adverse situations that may affect borrowers’ ability to repay and current economic conditions. 
Other qualitative factors considered may include items such as uncertainties in forecasting and modeling techniques, changes in 
portfolio composition, seasonality, business conditions, and emerging trends. Recovery of the carrying value of loans is dependent 
to a great extent on conditions that may be beyond our control. Any combination of the aforementioned factors may adversely 
affect our loan portfolio resulting in increased delinquencies and loan losses and could require additional provisions for credit 
losses, which could impact future periods. In our opinion, we have provided adequate allowances to absorb probable credit losses 
inherent in our loan portfolio based on available and relevant information affecting the loan portfolio at each balance sheet date.

78

Nonaccrual Loans and Charged-Off Loans

We consider a loan to be delinquent when the daily or weekly payments are one day past due, adjusted for grace days.  Grace 
days may be granted when we believe a specific circumstance warrants a brief period where a customer should be permitted to 
skip a payment (or several) without being deemed delinquent, for example, a natural disaster such as Hurricanes Harvey or Irma.  
Grace days granted per customer typically do not exceed five days.  We do not recognize interest income on loans that are delinquent 
and non-paying. Loans are returned to accrual status if they are brought to non-delinquent status or have performed in accordance 
with the contractual terms for a reasonable period of time and, in our judgment, will continue to make periodic principal and 
interest payments as scheduled. When we determine it is probable that we will be unable to collect additional principal amounts 
on the loan the remaining Unpaid Principal Balance is charged off. Generally, charge-offs occur after the 90th day of delinquency 
with 30 days of no activity.

Liability for Unfunded Loan Commitments

Customers may draw on their lines of credit up to defined maximum amounts. As of December 31, 2018 and 2017, our off 
balance sheet credit exposure related to the undrawn line of credit balances was $264.2 million and $204.6 million, respectively. 
Similar to our ALLL, we are required to accrue for potential losses related to these unfunded loan commitments at the time the 
line of credit is originated despite the fact that the customer has not yet drawn these funds. Significant judgment is required to 
estimate both the amount that may ultimately be drawn on the lines of credit as well as the amount which would ultimately require 
a reserve. If additional amounts drawn or the rate of default differ from our estimates, actual expenses could differ significantly 
from our original estimates. The liability for unfunded loan commitments was $5.9 million and $4.4 million as of December 31, 
2018 and 2017, respectively, and is included in accrued expenses and other liabilities, with changes in the accrual included in 
general and administrative expense.

Servicing Rights

We record service assets or liabilities at fair value when we sell whole loans to third parties and upon such sale, we have 
retained the rights to service those loans.  The gain or loss on the recognition of a servicing asset or liability is initially recognized 
as a component of gain on sales of loans in our Consolidated Statements of Operations and Comprehensive Income, while the 
change in fair value of servicing asset or liability is included in other revenue in our Consolidated Statements of Operations and 
Comprehensive Income.  Servicing assets and liabilities are presented as a component of other assets or accrued expenses and 
other liabilities, respectively. 

We utilize industry-standard modeling, such as discounted cash flow models, to arrive at an estimate of fair value and may 
utilize third-party service providers to assist in the valuation process. Significant assumptions used in valuing our servicing rights 
are adequate compensation, discount rate, renewal rate and default rate.  The assumptions utilized to arrive at fair value are sensitive 
to changes.  Our selection of renewal rate and default rate are based on data derived from historical trends and are inherently 
judgmental.

Internal-Use Software Development Costs

We capitalize certain costs related to software developed for internal-use, primarily associated with the ongoing development 
and enhancement of our technology platform and other internal uses. We begin to capitalize our costs to develop software when 
preliminary development efforts are successfully completed, management has authorized and committed project funding, and it 
is probable that the project will be completed and the software will be used to perform the function as intended. These costs are 
amortized on a straight-line basis over the estimated useful life of the related asset, generally three years. Costs incurred prior to 
meeting these criteria together with costs incurred for training and maintenance are expensed as incurred and recorded in technology 
and analytics expense on our consolidated statements of operations.

Stock-Based Compensation

We  recognize  stock-based  compensation  expense  net  of  an  estimated  forfeiture  rate  and  therefore  only  recognize 
compensation expense for those options expected to vest over the service period of the award. Calculating stock-based compensation 
expense requires the input of subjective assumptions, including the expected term of the options, stock price volatility, and the 
pre-vesting forfeiture rate. We estimate the expected life of options granted based on historical exercise patterns, which we utilize 
as the means of estimating future behavior. Because our stock only became publicly traded in December 2014, we do not have 
enough data upon which to estimate volatility based on historical performance. We estimate the volatility of our common stock 
on the date of grant using historical data of our own and public companies we judge to be reasonably comparable, e.g., companies 

79

in  similar  industries  that  recently  completed  initial  public  offerings  of  comparable  size. In  the  near  future,  upon  achieving  a 
reasonable base of historical performance data, we will utilize historical and/or implied volatility as part of our assumptions.

The assumptions used in calculating the fair value of stock-based awards represent our best estimates, but these estimates 
involve inherent uncertainties and the application of management judgment. As a result, if factors change and we use different 
assumptions, our stock-based compensation expense could be materially different in the future. In addition, we are required to 
estimate the expected pre-vesting award forfeiture rate, and recognize expense only for those options expected to vest. We estimate 
this forfeiture rate based on historical experience of our stock-based awards that are granted and canceled before vesting. If our 
actual forfeiture rate is materially different from our original estimates, the stock-based compensation expense could be significantly 
different from what we have recorded in the current period. Changes in the estimated forfeiture rate can have a significant effect 
on reported stock-based compensation expense, as the effect of adjusting the forfeiture rate for all current and previously recognized 
expense for unvested awards is recognized in the period the forfeiture estimate is changed. If the actual forfeiture rate is higher 
than the estimated forfeiture rate, then an adjustment will be made to increase the estimated forfeiture rate, which will result in a 
decrease to the expense recognized in our consolidated financial statements. If the actual forfeiture rate is lower than the estimated 
forfeiture rate, then an adjustment will be made to lower the estimated forfeiture rate, which will result in an increase to the expense 
recognized in our consolidated financial statements.

Income Taxes

We  recognize  deferred  tax  assets  and  liabilities  for  the  future  tax  consequences  attributable  to  differences  between  the 
financial statement carrying amounts of existing assets and liabilities and their respective tax bases, as well as for operating loss 
and tax credit carryforwards. We measure deferred tax assets and liabilities using enacted tax rates expected to apply to taxable 
income in the years in which we expect to recover or settle those temporary differences. We recognize the effect of a change in 
tax rates on deferred tax assets and liabilities in the results of operations in the period that includes the enactment date. We reduce 
the measurement of a deferred tax asset, if necessary, by a valuation allowance if it is more likely than not that we will not realize 
some or all of the deferred tax asset.

Uncertain tax positions are recognized only when we believe it is more likely than not that the tax position will be upheld 
upon examination by the taxing authorities based on the merits of the position. We recognize interest and penalties, if any, related 
to unrecognized income tax uncertainties in income tax expense. We did not have any accrued interest or penalties associated with 
uncertain tax positions in any of the reporting periods included in this report.

Recently Issued Accounting Pronouncements and JOBS Act Election

Recent Accounting Pronouncements Not Yet Adopted

In February 2016, the FASB issued ASU 2016-02, Leases, which creates ASC 842, Leases, and supersedes ASC 840, Leases.  
ASU 2016-02 requires lessees to recognize a right-of-use asset and lease liability for all leases with terms of more than 12 months. 
Recognition, measurement and presentation of expenses will depend on classification as a finance or operating lease.  The new 
guidance will be effective for annual reporting periods beginning after December 15, 2018, including interim periods within that 
reporting period and is applied retrospectively. Early adoption is permitted. We expect that most of our operating lease commitments 
will be recognized as operating lease liabilities and right-of-use assets upon adoption of the standard that will result in an offsetting 
increase in assets and liabilities on the Consolidated Balance Sheet of approximately $38 million. We do not expect the standard 
to impact our future results of operations or cash flows.  

In June 2016, the FASB issued ASU 2016-13, Measurement of Credit Losses on Financial Instruments. ASU 2016-13 will 
change the impairment model and how entities measure credit losses for most financial assets. The standard requires entities to 
use the new expected credit loss impairment model which will replace the incurred loss model used today. The new standard will 
be effective for annual reporting periods beginning after December 15, 2019. Early adoption is permitted, but not prior to December 
15, 2018. We are currently assessing the impact that the adoption of this standard will have on our consolidated financial statements.

In August 2018, the FASB issued ASU 2018-13, Fair Value Measurement (Topic 820): Disclosure Framework-Changes to 
the Disclosure Requirements for Fair Value Measurement, which modifies disclosure requirements for fair value measurements 
under ASC 820, Fair Value Measurement. The new guidance will be effective for annual reporting periods beginning after December 
15, 2019.  We are currently evaluating the impact the new standard may have on our disclosures, but do not expect adoption will 
have a material impact. 

80

JOBS Act

We became a public company in December 2014, and since that time we have met the definition of an “emerging growth 
company” under the JOBS Act. We have irrevocably elected to opt out of the extended transition period for complying with new 
or revised accounting standards pursuant to Section 107(b) of the JOBS Act.  Our emerging growth company status will expire 
effective December 31, 2019.

Item 7A.

Quantitative and Qualitative Disclosures About Market Risk

Market risk is the risk of loss to future earnings, values or future cash flows that may result from changes in the price of a 
financial instrument. The value of a financial instrument may change as a result of changes in interest rates, exchange rates, 
commodity prices, equity prices and other market changes. We are exposed to market risk related to changes in interest rates and 
foreign currency exchange rates. 

Interest Rate Sensitivity

We lend to our customers at a fixed rate of interest while a majority of our borrowings are at a variable rate of interest.  To 
the extent that underlying market interest rates rise, the spread between our Loan Yield and our Cost of Funds Rate may narrow.  
The short-duration of our loans provides us with the ability to quickly respond to a rise in underlying market interest rates by 
increasing the interest rates we charge our customers on new originations.   Our pricing increases in 2017 and 2018 were primarily 
a reflection of past and expected future increases in the underlying market interest rates that we, like many other lenders in the 
market, are passing on to our customers. However, our ability to correspondingly increase the interest rates we charge may be 
limited by competitive and other factors.   

As of December 31, 2018, we had $589.0 million of outstanding borrowings under debt agreements with variable interest 
rates. Taking into account our interest rate cap, an increase of one percentage point in interest rates would result in an approximately 
$2.9 million net increase in our annual interest expense on our outstanding borrowings at December 31, 2018.  Any debt we incur 
in the future may also bear interest at variable rates. Any increase in interest rates in the future will likely affect our borrowing 
costs under all of our sources of capital for our lending activities. In the fourth quarter of 2018, we entered into an interest rate 
cap, which is a derivative instrument, to manage our exposure to variable interest rate movements. We do not use derivatives for 
speculative purposes. The interest rate cap is designated as a cash flow hedge.  In exchange for our up-front premium, we will 
receive variable amounts from a counterparty if interest rates rise above the strike rate on the contract. The interest rate cap 
agreement is for a notional amount of $300 million and has a maturity date of January 2021. 

Foreign Currency Exchange Risk

Substantially all of our revenue and operating expenses are denominated in U.S. dollars. As a result of our Canadian operations 
and our growing Australia operations, we are subject to foreign currency exchange rate risk. Foreign currency exchange rate risk 
is the possibility that our financial position or results of operations could be positively or negatively impacted by fluctuations in 
exchange rates. Historically, we have not utilized derivative instruments such as forwards, options and/or swaps to hedge our 
foreign currency exchange rate risk.  We have expanded our use of natural hedges which match our foreign currency assets with 
foreign currency liabilities as a means to mitigate the impact of movements in exchange rates.   We believe our exposure to foreign 
currency exchange rate risk will increase in the future as our foreign operations continue to grow.  We will continue to explore 
the costs, benefits and risks of expanding our hedging program as our exposure to foreign currency exchange rate risk increases.  
We intend to enter into these transactions only to hedge underlying risk reasonably related to our business and not for speculative 
purposes.

81

Item 8.

Consolidated Financial Statements and Supplementary Data

Index to Consolidated Financial Statements:

Report of Independent Registered Public Accounting Firm

Consolidated Balance Sheets

Consolidated Statements of Operations and Comprehensive Income

Consolidated Statements of Changes in Equity

Consolidated Statements of Cash Flows

Notes to Consolidated Financial Statements

Page

83

84

85

86

87

89

82

 
Report of Independent Registered Public Accounting Firm

To the Stockholders and the Board of Directors of On Deck Capital, Inc. and subsidiaries 

Opinion on the Financial Statements 

We have audited the accompanying consolidated balance sheets of On Deck Capital, Inc. and subsidiaries (the Company) as of 
December 31, 2018 and 2017, the related consolidated statements of operations and comprehensive income, changes in equity, 
and cash flows for each of the three years in the period ended December 31, 2018, and the related notes (collectively referred to 
as the “consolidated financial statements”). In our opinion, the consolidated financial statements present fairly, in all material 
respects, the financial position of the Company at December 31, 2018 and 2017, and the results of its operations and its cash flows 
for each of the three years in the period ended December 31, 2018, in conformity with U.S. generally accepted accounting principles. 

Basis for Opinion 

These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on 
the Company’s financial statements based on our audits. We are a public accounting firm registered with the Public Company 
Accounting  Oversight  Board  (United  States)  (PCAOB)  and  are  required  to  be  independent  with  respect  to  the  Company  in 
accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission 
and the PCAOB. 

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audit to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error 
or fraud. The Company is not required to have, nor were we engaged to perform, an audit of its internal control over financial 
reporting. As part of our audits we are required to obtain an understanding of internal control over financial reporting but not for 
the purpose of expressing an opinion on the effectiveness of the Company's internal control over financial reporting. Accordingly, 
we express no such opinion.  

Our audits included performing procedures to assess the risks of material misstatement of the financial statements, whether due 
to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, 
evidence regarding the amounts and disclosures in the financial statements. Our audits also included evaluating the accounting 
principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial 
statements. We believe that our audits provide a reasonable basis for our opinion. 

/s/ Ernst & Young LLP

We have served as the Company’s auditor since 2012. 

New York, NY

March 1, 2019

83

  ON DECK CAPITAL, INC. AND SUBSIDIARIES

Consolidated Balance Sheets

(in thousands, except share and per share data)

Assets

Cash and cash equivalents

Restricted cash

Loans held for investment

Less: Allowance for loan losses

Loans held for investment, net

Property, equipment and software, net

Other assets

Total assets

Liabilities and equity

Liabilities:

Accounts payable

Interest payable

Debt

Accrued expenses and other liabilities

Total liabilities

Commitments and contingencies (Note 13)

Stockholders’ equity (deficit):

Common stock—$0.005 par value, 1,000,000,000 shares authorized and 79,135,510 and
77,284,266 shares issued and 75,375,341 and 73,822,001 outstanding at December 31, 2018
and 2017, respectively.

Treasury stock—at cost

Additional paid-in capital

Accumulated deficit

Accumulated other comprehensive loss

Total On Deck Capital, Inc. stockholders' equity

Noncontrolling interest

Total equity

Total liabilities and equity

December 31,

December 31,

2018

2017

$

59,859

$

37,779

1,169,157

(140,040)

1,029,117

16,700

18,115

71,362

43,462

952,796

(109,015)

843,781

23,572

13,867

$

$

1,161,570

$

996,044

4,011

$

2,385

816,231

34,654

857,281

2,674

2,330

692,254

32,730

729,988

396

(9,822)

506,169

(195,155)

(1,832)

299,756

4,533

304,289

$

1,161,570

$

386

(7,965)

492,509

(222,833)

(52)

262,045

4,011

266,056

996,044

The accompanying notes are an integral part of these consolidated financial statements.

84

 
ON DECK CAPITAL, INC. AND SUBSIDIARIES

Consolidated Statements of Operations and Comprehensive Income 

(in thousands, except share and per share data)

Revenue:

Interest income

Gain on sales of loans

Other revenue

Gross revenue

Cost of revenue:

Provision for loan losses

Interest expense

Total cost of revenue

Net revenue

Operating expense:

Sales and marketing

Technology and analytics

Processing and servicing

General and administrative

Total operating expense

Income (loss) from operations, before provision for income taxes

Provision for income taxes

Net income (loss)

Less: Net income (loss) attributable to noncontrolling interest

Net income (loss) attributable to On Deck Capital, Inc. common stockholders

Net income (loss) per share attributable to On Deck Capital, Inc. common
stockholders:
Basic

Diluted

Weighted-average common shares outstanding:

$

$

$

Basic

Diluted

Comprehensive income (loss):

Net income (loss)

Other comprehensive income (loss):

Unrealized (loss) on derivative instrument

Foreign currency translation adjustment

Comprehensive income (loss)

Less: Comprehensive income (loss) attributable to noncontrolling interests

Less: Net income (loss) attributable to noncontrolling interest

Comprehensive income (loss) attributable to On Deck Capital, Inc. common
stockholders

Year Ended December 31,
2017

2016

2018

$

383,579

$

334,575

$

264,844

—

14,797

398,376

148,541

47,075

195,616

202,760

44,082

50,866

21,209

61,333

177,490

25,270

—

25,270

(2,411)

2,485

13,890

350,950

152,926

46,199

199,125

151,825

52,786

53,392

18,076

41,916

166,170

(14,345)

—

(14,345)

(2,811)

27,681

$

(11,534) $

14,411

12,062

291,317

149,963

32,862

182,825

108,492

67,011

58,899

19,719

48,345

193,974

(85,482)

—

(85,482)

(2,524)

(82,958)

0.37

0.35

$

$

(0.16) $

(0.16) $

(1.17)

(1.17)

74,561,019

78,549,940

72,890,313

72,890,313

70,934,937

70,934,937

$

25,270

$

(14,345) $

(85,482)

(456)

(1,791)

23,023

(467)

(2,411)

—

594

(13,751)

267

(2,811)

—

(20)

(85,502)

(13)

(2,524)

$

25,901

$

(11,207) $

(82,965)

The accompanying notes are an integral part of these consolidated financial statements.

85

 
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8

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ON DECK CAPITAL, INC. AND SUBSIDIARIES

Consolidated Statements of Cash Flows

(in thousands)

Cash flows from operating activities
Net income (loss)

Adjustments to reconcile net income (loss) to net cash provided by
operating activities:

Provision for loan losses

Depreciation and amortization

Amortization of debt issuance costs

Stock-based compensation

Amortization of net deferred origination costs

Changes in servicing rights, at fair value

Gain on sales of loans
Unfunded loan commitment reserve

Gain on extinguishment of debt

Gain on lease termination

Loss on disposal of fixed assets

Changes in operating assets and liabilities:

Other assets

Accounts payable

Interest payable

Accrued expenses and other liabilities

Originations of loans held for sale

Capitalized net deferred origination costs of loans held for sale

Proceeds from sale of loans held for sale

Principal repayments of loans held for sale

Net cash provided by operating activities
Cash flows from investing activities
Purchases of property, equipment and software

Capitalized internal-use software
Originations of term loans and lines of credit, excluding rollovers into new
originations

Proceeds from sale of loans held for investment

Payments of net deferred origination costs

Principal repayments of term loans and lines of credit

Purchase of loans

Other
Net cash used in investing activities
Cash flows from financing activities
Investments by noncontrolling interests

Purchase of treasury shares

Proceeds from exercise of stock options and warrants

Purchase of interest rate cap

Issuance of common stock under employee stock purchase plan

87

Year Ended December 31,

2018

2017

2016

$

25,270

$

(14,345) $

(85,482)

148,541

152,926

149,963

7,802

6,656

11,819

57,486

290

—
1,438

—
(1,481)
5,737

(4,972)
1,535

119

3,541

—

—

—

—

263,781

(1,058)
(5,385)

(2,115,800)
—
(64,628)
1,788,031
(801)
—
(399,641)

3,400
(1,857)
78
(1,725)
1,435

9,951

3,806

12,515

48,219

2,097
(2,485)
535
(312)
—

—

4,768
(2,597)
208
(6,206)
(49,813)
(1,667)
51,463

1,135

210,198

(1,340)
(2,919)

(1,758,600)
24,826
(44,778)
1,639,117
(13,840)
—
(157,534)

3,443
(1,268)
454

—

1,838

9,462

4,538

15,915

36,040

4,997
(14,411)
(307)
(1,372)
—

—

(1,942)
2,570

1,365

5,580
(304,258)
(10,269)
314,627

7,235

134,251

(6,640)
(4,645)

(1,826,085)
75,787
(47,082)
1,232,272
(6,671)
(201)
(583,265)

—
(855)
197

—

2,606

Proceeds from the issuance of debt

Payments of debt issuance costs

Repayments of debt principal

Distribution to noncontrolling interest

Net cash provided by (used in) financing activities

Effect of exchange rate changes on cash and cash equivalents

Net increase (decrease) in cash, cash equivalents and restricted cash

Cash, cash equivalents, and restricted cash at beginning of year

Cash, cash equivalents, and restricted cash at end of year

Reconciliation to amounts on consolidated balance sheets
Cash and cash equivalents
Restricted cash
Total cash, cash equivalents and restricted cash

Supplemental disclosure of other cash flow information

Cash paid for interest

$

$

$

$

Supplemental disclosures of non-cash investing and financing activities

Loans transferred from loans held for sale to loans held for investment $
Stock-based compensation included in capitalized internal-use
software

$

Unpaid principal balance of term loans rolled into new originations

$

368,385

Year Ended December 31,

2018
759,171
(6,034)
(632,744)
—

121,724
(3,050)
(17,186)
114,824

2017
211,781
(4,108)
(273,679)
(957)
(62,496)
670
(9,162)
123,986

2016
777,743
(6,281)
(398,682)
—

374,728
(13)
(74,299)
198,285

97,638

$

114,824

$

123,986

59,859
37,779
97,638

$

$

71,362
43,462
114,824

$

$

79,554
44,432
123,986

42,208

$

41,918

$

24,778

— $

— $

884

243

$

$

175

306,250

$

$

1,470

273,453

The accompanying notes are an integral part of these consolidated financial statements.

88

ON DECK CAPITAL, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

1. Organization

On Deck Capital, Inc.’s principal activity is providing financing to small businesses located throughout the United States 
as well as Canada and Australia, through term loans and lines of credit. We use technology and analytics to aggregate data about 
a business and then quickly and efficiently analyze the creditworthiness of the business using our proprietary credit-scoring model.  
We originate most of the loans in our portfolio and also purchase loans from an issuing bank partner. We subsequently transfer 
most of our loan volume into one of our wholly-owned subsidiaries or to a lesser extent sell them through OnDeck Marketplace®.  

In October 2018, we announced the launch of ODX, a wholly-owned subsidiary that will focus on helping banks digitize 
their small business lending process. ODX offers a combination of software, analytic insights, and professional services that allow 
banks to bring their small business lending process online. 

89

2. Summary of Significant Accounting Policies

Basis of Presentation and Principles of Consolidation

We prepare our consolidated financial statements and footnotes in accordance with accounting principles generally accepted 
in the United States of America, or GAAP, as contained in the Financial Accounting Standards Board, or FASB, Accounting 
Standards  Codification,  or ASC. All  intercompany  transactions  and  accounts  have  been  eliminated  in  consolidation.  Certain 
reclassifications have been made to the prior year amounts to conform to the current year presentation. Prior to December 31, 
2018, we distinguished between debt facilities used to fund our lending activities, which we referred to as funding debt, and debt 
facilities used to fund our operating expenditures, which we referred to as corporate debt. We adopted the current presentation 
which combines the two into a single line item referred to as debt because we believe it better represents our funding profile. 
Additionally, we now present interest expense on all debt as interest expense on the consolidated statement of operations and 
comprehensive income. We had previously referred to interest expenses related to our lending activities as funding costs while 
interest expense on our corporate debt was presented in other income/(expense) on our consolidated statement of operations and 
comprehensive income. When used in these notes to consolidated financial statements, the terms "we," "us," "our" or similar terms 
refers to On Deck Capital, Inc. and its consolidated subsidiaries.

In 2015, we acquired a 55% interest in On Deck Capital Australia PTY LTD, or OnDeck Australia, with the remaining 45%
owned by unrelated third parties. Additionally, in 2015, we acquired a 67% interest in an entity with the remaining 33% owned 
by an unrelated third party strategic partner for the purpose of providing small business loans to customers of the third party. In 
2017, we ceased the operations of this entity. We consolidate the financial position and results of operations of these entities. The 
noncontrolling interest, which is presented as a separate component of our consolidated equity, represents the minority owners' 
proportionate share of the equity of the jointly owned entities. The noncontrolling interest is adjusted for the minority owners' 
share of the earnings, losses, investments and distributions.

Segment Reporting

Operating segments are defined as components of an enterprise for which discrete financial information is available that is 
evaluated regularly by the chief operating decision maker (“CODM”) for purposes of allocating resources and evaluating financial 
performance. Based upon the way our CODM reviews financial information and makes operating decisions and considering that 
our CODM reviews financial information on a consolidated basis for purposes of allocating resources and evaluating financial 
performance, our operations constitute a single operating segment and one reportable segment. Substantially all revenue was 
generated and all assets were held in the United States during the years ended December 31, 2018, 2017 and 2016.

Use of Estimates

The preparation of financial statements in conformity with GAAP requires us to make estimates and assumptions that affect 
the reported amounts in the consolidated financial statements and accompanying notes. Significant estimates include allowance 
for loan losses, stock-based compensation expense, servicing assets/liabilities, loans purchased, capitalized software development 
costs, the useful lives of long-lived assets and valuation allowance for deferred tax assets. We base our estimates on historical 
experience, current events and other factors we believe to be reasonable under the circumstances. These estimates and assumptions 
are inherently subjective in nature; actual results may differ from these estimates and assumptions.

Cash and Cash Equivalents

Cash and cash equivalents include checking, savings and other short term interest bearing products. We consider all highly 

liquid investments with original maturities of three months or less at the time of purchase to be cash equivalents.

Restricted Cash

Restricted cash represents funds held in accounts as reserves on certain debt facilities and as collateral for issuing bank 
partner transactions.  We have no ability to draw on such funds as long as they remain restricted under the applicable arrangements.

Loans Held for Investment and Loans Held for Sale

Loans Held for Investment

Loans held for investment consist of term loans and lines of credit that require daily or weekly repayments. We have both 
the ability and intent to hold these loans to maturity. When we originate a term loan, the borrower grants us a security interest in 
its assets which we may perfect by publicly filing a financing statement. Loans held for investment are carried at amortized cost, 
reduced by a valuation allowance for loan losses estimated as of the balance sheet date. In accordance with ASC Subtopic 310-20, 
Nonrefundable Fees and Other Costs, the amortized cost of a loan is equal to the unpaid principal balance, plus net deferred 
origination costs. Net deferred origination costs are comprised of certain direct origination costs, net of all loan origination fees 
received. Loan origination fees include fees charged to the borrower related to origination that increase the return on the loan 

90

yield. Loan origination costs are limited to direct costs attributable to originating a loan, including commissions and personnel 
costs directly related to the time spent by those individuals performing activities related to loan origination. Direct origination 
costs in excess of loan origination fees received are included in the loan balance and for term loans are amortized over the life of 
the term loan using the effective interest method, while for lines of credit they are amortized using the straight-line method over 
6 months.

When a term loan is originated in conjunction with the extinguishment of a previously issued term loan, also known as a 
renewal, we determine whether such subsequent term loan is a new loan or a modification to an existing loan in accordance with 
ASC 310-20. If accounted for as a new loan, any remaining unamortized net deferred costs are recognized when the new loan is 
originated. Further, when a renewal is accounted for as a new loan, the cash flows of the origination and related net deferred 
origination costs of that new loan are presented as (i) operating cash outflows on the Statement of Cash Flows if the renewal is 
designated to be sold or (ii) as investing cash outflows if the renewal is designated to be held for investment. If a renewal is 
accounted for as a modification, any remaining unamortized net deferred costs are amortized over the life of the modified loan. 
When a renewal is accounted for as a modification, the additional cash flows associated with the origination and related net deferred 
origination costs of that modification are presented on the Statement of Cash Flows within the same section as the originally issued 
term loan prior to renewal.

Purchase of Loans

From time to time, we may purchase loans that we previously sold to third parties. We generally determine the price we are 
willing to pay for those loans through arm's-length negotiations and by using a discounted cash flow model that contains certain 
unobservable inputs such as discount rate, renewal rate and default rate, with adjustments that management believes a market 
participant would consider. We may also obtain third-party valuations of pools of loans we are considering purchasing. Upon 
purchase, loans are recorded at their acquisition price which represents fair value. The amortized cost of the purchased loans, 
which includes unpaid principal balances and any related premiums or discounts, when applicable, are included in loans held for 
investment on the consolidated balance sheets.

Loans Held for Sale

OnDeck Marketplace® is our proprietary whole loan sale platform whereby we can sell certain term loans to third-party 
institutional investors and retain the related servicing rights. We sell these whole loans to purchasers in exchange for a cash payment. 
A loan is initially classified as held for sale when the whole loan is identified for sale and a plan exists for the sale. A loan that is 
initially designated as held for sale or held for investment may be reclassified when our intent for that loan changes. When a loan 
held for sale is reclassified to held for investment, the loan is recorded at amortized cost and a provision for loan loss is recorded. 
When a loan held for investment is reclassified to held for sale, any allowance for loan loss related to that loan is released. Loans 
held for sale, inclusive of net deferred origination costs, are recorded at the lower of amortized cost or fair value until the loans 
are sold or reclassified.  To determine the fair value of loans held for sale we utilize industry-standard modeling, such as discounted 
cash flow models, to arrive at an estimate of fair value and may utilize third-party service providers to assist in the valuation 
process. 

Servicing Rights

 We service loans that we have sold to third parties and upon such sale, we may recognize a servicing asset or liability, 
collectively referred to as servicing rights. Receiving more than adequate compensation, as defined by ASC Topic 860 Transfers 
and Servicing, results in the recognition of a servicing asset. Receiving less than adequate compensation results in a servicing 
liability. Servicing assets and liabilities are recorded at fair value and are presented as a component of other assets or accrued 
expenses and other liabilities, respectively. The initial recognition of a servicing asset results in a corresponding increase to gain 
on sales of loans. The initial recognition of a servicing liability results in a corresponding decrease to gain on sales of loans. 
Subsequent adjustments to the fair value of servicing rights are recognized as an adjustment to other revenue.  The initial recognition 
includes both servicing rights resulting from transfers of financial assets and when applicable, changes in inputs or assumptions 
used in the valuation model.

We utilize industry-standard modeling, such as discounted cash flow models, to arrive at an estimate of fair value and may 
utilize third-party service providers to assist in the valuation process. Significant assumptions used in valuing our servicing rights 
are as follows:

•  Adequate compensation: We estimate adequate compensation as the rate a willing market participant would require to 
service loans with similar characteristics as those in the serviced portfolio. In the event of a lack of transparency and 
quantity of transactions related to trades of servicing rights of comparable loans (i.e., loans with comparable terms, unpaid 
principal balances, renewal rates and default rates) we may consider the actual cost incurred as a basis for determining 
what a market participant would require to service the loans.

•  Discount rate: For servicing rights on loans, the discount rate reflects the time value of money and a risk premium intended 

to reflect the amount of compensation market participants would require.

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•  Renewal rate: We estimate the timing and probability that a borrower may renew their loan in advance of scheduled 
repayment, thus reducing the projected unpaid principal balance and expected term of the loan, which are used to project 
future servicing revenues.

•  Default rate: We estimate the timing and probability of loan defaults and write-offs, thus reducing the projected unpaid 

principal balance and expected term of the loan, which are used to project future servicing revenues.

Allowance for Loan Losses

The allowance for loan losses (“ALLL”) is established with respect to our loans held for investment through periodic charges 
to the provision for loan losses. Loan losses are charged against the ALLL when we believe that the future collection of principal 
is unlikely. Subsequent recoveries, if any, are credited to the ALLL.

We evaluate the creditworthiness of our portfolio on a pooled basis due to its composition of small, homogeneous loans 
with similar general credit risk characteristics and diversification among variables including industry and geography. We use a 
proprietary forecasted loss rate at origination for new loans that have not had the opportunity to make payments when they are 
first funded. The forecasted loss rate is updated daily to reflect actual loan performance and the underlying ALLL model is updated 
monthly to reflect our assumptions. The allowance is subjective as it requires material estimates, including such factors as historical 
trends, known and inherent risks in the loan portfolio, adverse situations that may affect borrowers’ ability to repay and current 
economic conditions. Other qualitative factors considered may include items such as uncertainties in forecasting and modeling 
techniques, changes in portfolio composition, business conditions and emerging trends. Recovery of the carrying value of loans 
is dependent to a great extent on conditions that may be beyond our control. Any combination of the aforementioned factors may 
adversely affect our loan portfolio resulting in increased delinquencies and loan losses and could require additional provisions for 
credit losses, which could impact future periods.  

Liability for Unfunded Loan Commitments and Off-Balance Sheet Credit Exposures

For our lines of credit, we estimate probable losses on unfunded loan commitments similarly to the ALLL process and 
include the calculated amount in accrued expenses and other liabilities. We believe the liability for unfunded loan commitments 
is sufficient to absorb estimated probable losses related to these unfunded credit commitments. The determination of the adequacy 
of the accrual is based on evaluations of the unfunded credit commitments, including an assessment of the probability of commitment 
usage, credit risk factors for lines of credit outstanding to these customers and the terms and expiration dates of the unfunded 
credit commitments. 

Nonaccrual Loans, Restructured Loans and Charged-Off Loans

We consider a loan to be delinquent when the daily or weekly payments are one day past due. We place loans on nonaccrual 
status and stop accruing interest income on loans that are delinquent and non-paying. Loans are returned to accrual status if they 
are brought to non-delinquent status or have performed in accordance with the contractual terms for a reasonable period of time 
and, in our judgment, will continue to make periodic principal and interest payments as scheduled.

Certain borrowers who have experienced or are expected to experience financial difficulty may not be able to maintain their 
regularly scheduled and contractually required payments. Following discussions with us, such borrowers may temporarily make 
reduced payments and/or make payments on a less frequent basis than contractually required. As part of our effort to maximize 
loan recoverability and as a temporary accommodation to the borrower, we may voluntarily forebear from pursuing our legal rights 
and remedies under the applicable loan agreement, which loan agreement we do not modify and which remains in full force and 
effect.

A loan is charged off when we determine it is probable that we will be unable to collect all of the remaining principal 

payments, which is generally after 90 days of delinquency and 30 days of non-activity.

Deferred Debt Issuance Costs and Debt

We  borrow  from  various  lenders  to  finance  our  lending  activities  and  general  corporate  operations.  Costs  incurred  in 
connection with financings, such as banker fees, origination fees and legal fees, are classified as deferred debt issuance costs. We 
capitalize these costs and amortize them over the expected life of the related financing agreements. The related fees are expensed 
immediately upon early extinguishment of the debt. In a debt modification, the initial issuance costs and any additional fees 
incurred as a result of the modification are deferred over the term of the modified agreement.  Deferred debt issuance costs are 
amortized using the effective interest method for term debt and the straight-line method for revolving lines of credit. Interest 
expense and the amortization of deferred debt issuance costs incurred on debt used to fund loan originations are presented as 
interest expense in our consolidated statements of operations. Deferred debt issuance costs are presented as a reduction of debt in 
accordance with ASU 2015-03, Interest—Imputation of Interest (Subtopic 835-30): Simplifying the Presentation of Debt Issuance 
Costs. 

92

Property, Equipment and Software

Property, equipment and software consists of computer and office equipment, purchased software, capitalized internal-use 
software costs and leasehold improvements. Property, equipment and software are carried at cost less accumulated depreciation 
and amortization. Depreciation and amortization expense are recognized over the estimated useful lives of the assets using the 
straight-line method. Leasehold improvements are amortized over the shorter of the terms of the respective leases or the estimated 
lives of the improvements.

In accordance with ASC Subtopic 350-40, Internal-Use Software, we begin to capitalize the costs to develop software for 
our website and other internal uses when the following criteria are met: (i) the preliminary project stage is completed (ii) we have 
authorized funding (iii) it is probable that the project will be completed and (iv) we conclude that the software will perform the 
function intended. Capitalized internal-use software costs primarily include salaries and payroll-related costs for employees directly 
involved in the development efforts, software licenses acquired and fees paid to outside consultants.

Software  development  costs  incurred  prior  to  meeting  the  criteria  for  capitalization  and  costs  incurred  for  training  and 
maintenance are expensed as incurred. Certain upgrades and enhancements to existing software that result in additional functionality 
are capitalized. Capitalized software development costs are amortized using the straight-line method over their expected useful 
lives, which is generally three years.

We review long-lived assets for impairment whenever events or changes in circumstances indicate that the carrying values 
of those assets may not be recoverable. An impairment loss will be recognized only if the carrying value of a long-lived asset is 
not recoverable and exceeds its fair market value. If there is an indication of impairment, we will estimate the future cash flows 
(undiscounted and without interest charges) expected from the use of the asset and its eventual disposition. If an impairment is 
determined to exist, the impairment loss will be measured as the amount by which the carrying value of the asset exceeds its fair 
value and recorded in the period the determination is made. Assets held for sale are reported at the lower of the carrying amount 
or fair value, less costs to sell. 

Revenue Recognition

Interest Income

We generate revenue primarily through interest and origination fees earned on loans originated and held to maturity.

For term loans, we recognize interest and origination fee revenue over the terms of the underlying loans using the effective 
interest method. For lines of credit, we recognize interest income when earned in accordance with terms of the contract.  Origination 
fees collected but not yet recognized as revenue are netted with direct origination costs and presented as a component of loans in 
our consolidated balance sheets.

Gain on Sales of Loans

We account for OnDeck Marketplace loan sales in accordance with ASC Topic 860, Transfers and Servicing, which states 
that a transfer of a financial asset, a group of financial assets, or a participating interest in a financial asset is accounted for as a 
sale if all of the following conditions are met:

1. 

2. 

3. 

The financial assets are isolated from the transferor and its consolidated affiliates as well as its creditors.

The transferee or beneficial interest holders have the right to pledge or exchange the transferred financial assets.

The transferor does not maintain effective control of the transferred assets.

For the years ended December 31, 2018, 2017 and 2016, all sales met the requirements for sale treatment in accordance 
with ASC Topic 860, Transfers and Servicing. We record the gain or loss on the sale of a loan at the sale date in an amount equal 
to the proceeds received, adjusted for initial recognition of servicing assets or liabilities obtained at the date of sale, less outstanding 
principal and net deferred origination costs.  A change in inputs or assumptions used in the valuation model related to servicing 
assets or liabilities is recognized as a component of gain on sales of loans.

Other Revenue

Other revenue includes fees generated by ODX, marketing fees earned from our issuing bank partner,  monthly fees charged 
to customers for our line of credit, referral fees from other lenders, servicing revenue related to loans serviced for others, and fair 
value adjustments to servicing rights, which are recognized as the related services are provided. 

Stock-Based Compensation

In  accordance  with ASC  Topic  718,  Compensation—Stock  Compensation,  all  stock-based  compensation  provided  to 
employees, including stock options and restricted stock units, or RSU's, is measured based on the grant-date fair value of the 
93

 
awards and recognized as compensation expense on a straight-line basis over the period during which the award holder is required 
to perform services in exchange for the award (the vesting period).  The fair value of stock options is estimated using the Black-
Scholes-Merton Option Pricing Model. The use of the option valuation model requires subjective assumptions, including the fair 
value of our common stock, the expected term of the option and the expected stock price volatility, which is based on our stock 
as well as our peer companies. RSU's issued to employees and directors are measured based on the fair values of the underlying 
stock on the dates of grant. Additionally, the recognition of stock-based compensation expense requires an estimation of the number 
of options and RSUs that will ultimately be forfeited. Estimated forfeitures are subsequently adjusted to reflect actual forfeiture.

Options typically vest at a rate of 25% after one year from the vesting commencement date and then monthly over an 
additional three-year period. The options expire ten years from the grant date or, for terminated employees, 90 days after the 
employee’s termination date.  RSUs typically vest at a rate of 25% annually, over four annual vesting periods. Compensation 
expense for the fair value of the options and RSUs at their grant date is recognized ratably over the vesting period.

Performance-Based Restricted Stock Units

In 2016 and 2018, the Compensation Committee of the Board of Directors approved performance-based compensation 
awards to certain members of executive management and other key personnel. The performance-based compensation awards 
consist of performance-based restricted stock units, or PRSUs, to be settled solely in shares of our common stock, as well as 
performance units, to be settled solely in cash. The value of the awards is based on achieving a target performance level established 
by the Compensation Committee and the award value may increase or decrease based on actual performance relative to the target 
level. The compensation expense related to the PRSUs and performance units will be recorded on a straight-line basis with the 
expense being adjusted prospectively as our estimate of the expected performance is reassessed each reporting period.

Advertising Costs

Advertising costs are expensed as incurred and are included within sales and marketing in our consolidated statements of 
operations. For the years ended December 31, 2018, 2017 and 2016, advertising costs totaled $11.3 million, $15.0 million and 
$20.1 million, respectively.

Foreign Currency

In accordance with ASC 830, Foreign Currency Matters, we have determined the functional currency of our subsidiary, 
OnDeck Australia, is the Australian dollar. During the fourth quarter of December 31, 2018, the Canadian dollar became the 
functional currency for our Canadian subsidiary. We translate the financial statements of these subsidiaries to U.S. dollars using 
month-end exchange rates for assets and liabilities, and average exchange rates for revenue and expenses. Translation gains and 
losses are recorded in accumulated other comprehensive loss as a component of stockholders' equity. As of December 31, 2018 
and 2017, we recorded a translation loss of $1.3 million and a gain of $0.3 million, respectively. For the years ended December 31, 
2018, 2017, and 2016, the remeasurement of transactions designated in currencies other than our functional currency resulted in 
a  loss  of $1.4  million,  a  gain  of  $1.6  million,  and  a  gain  of  $0.2  million  respectively,  and  was  recorded  within  general  and 
administrative expenses in our consolidated statements of operations. 

Income Taxes

In accordance with ASC 740, Income Taxes, we recognized deferred tax assets and liabilities for the expected future tax 
consequences of temporary differences between the financial reporting and tax basis of assets and liabilities, as well as for operating 
loss and tax credit carryforwards. Deferred tax assets and liabilities are measured using enacted tax rates in effect for the year in 
which the differences are expected to reverse. Valuation allowances are recorded to reduce deferred tax assets to the amount we 
believe is more likely than not to be realized.

Uncertain tax positions are recognized only when we believe it is more likely than not that the tax position will be upheld 
on examination by the taxing authorities based on the merits of the position. We recognize interest and penalties, if any, related 
to uncertain tax positions in income tax expense. We did not have any accrued interest or penalties associated with uncertain tax 
positions as of December 31, 2018 and 2017.

We file income tax returns in the United States for federal, state and local jurisdictions. We are no longer subject to U.S. 
federal, certain states, and local income tax examinations for years prior to 2014, with certain states no longer subject for years 
prior to 2013, although carryforward attributes that were generated prior to 2014 may still be adjusted upon examination by the 
Internal Revenue Service if used in a future period. 

Fair Value Measurement

In accordance with ASC 820, Fair Value Measurement, we use a three-tier fair value hierarchy to classify and disclose all 
assets and liabilities measured at fair value on a recurring basis, as well as assets and liabilities measured at fair value on a non-

94

recurring  basis,  in  periods  subsequent  to  their  initial  measurement. The  hierarchy  requires  us  to  use  observable  inputs  when 
available, and to minimize the use of unobservable inputs when determining fair value. The three tiers are defined as follows:

Level 1: Quoted prices in active markets or liabilities in active markets for identical assets or liabilities, accessible by us at 
the measurement date.

Level 2: Quoted prices for similar assets or liabilities in active markets, or quoted prices for identical or similar assets or 
liabilities in markets that are not active, or other observable inputs other than quoted prices.

Level 3: Unobservable inputs for assets or liabilities for which there is little or no market data, which require us to develop 
our own assumptions. These unobservable assumptions reflect estimates of inputs that market participants would use in 
pricing the asset or liability. Valuation techniques include the use of option pricing models, discounted cash flows, or similar 
techniques, which incorporate our own estimates of assumptions that market participants would use in pricing the instrument 
or valuations that require significant management judgment or estimation.

A financial instrument’s categorization within the valuation hierarchy is based on the lowest level of input that is significant 

to the fair value measurement.

Basic and Diluted Net Income (Loss) per Common Share

Basic net income (loss) per common share is computed by dividing net income (loss) attributable to On Deck Capital, Inc. 
common stockholders by the weighted-average number of common shares outstanding for the period and excludes the effects of 
any potentially dilutive securities. 

Diluted net income (loss) per common share includes the dilution that would occur upon the exercise or conversion of all 
potentially dilutive securities into common stock using the “treasury stock” or “if converted” methods, as applicable. Diluted net 
income (loss) per common share is computed by using the weighted-average number of common shares outstanding, plus, for 
periods with net income attributable to common stockholders, the potential dilutive effects of stock options, warrants and unvested 
restricted stock. For the year ended December 31, 2018 our basic net income per common share was $0.37 and our diluted net 
income per common share was $0.35. Due to net losses for the years ended December 31, 2017 and 2016, basic and diluted net 
loss per common share were the same, as the effect of potentially dilutive securities was anti-dilutive.

Recently Adopted Accounting Standards

In May 2014, the FASB issued ASU 2014-09, Revenue Recognition, which creates ASC 606, Revenue from Contracts with 
Customers, and supersedes ASC 605, Revenue Recognition. ASC 606 requires revenue to be recognized in an amount that reflects 
the consideration to which the entity expects to be entitled in exchange for goods or services and also requires additional disclosure 
about the nature, amount, timing, and uncertainty of revenue and cash flows from customer contracts. We adopted the new guidance 
effective January 1, 2018 and applied the modified retrospective method of adoption. Revenue generated in accordance with ASC 
310, Receivables, and ASC 860, Transfers and Servicing, is explicitly excluded from the scope of ASC 606.  Accordingly, our 
interest income, gains on loan sales and loan servicing income were not effected by the adoption of ASC 606.  Marketing fees 
from our issuing bank partner are within the scope of ASC 606. The adoption of ASC 606 did not have a material effect and we 
did not record a cumulative effect at the date of initial application.  

In March 2016, the FASB issued ASU 2016-09, Improvements to Employee Share-Based Payment Accounting. ASU 2016-09 
will simplify several aspects of accounting for share-based payment award transactions which include the income tax consequences, 
classification of awards as either equity or liabilities, classification on the statement of cash flows and forfeiture rate calculations. 
We adopted the requirements of the new standard effective January 1, 2017. The adoption of this guidance did not have a material 
impact on our consolidated financial statements.

In  November  2016,  the  FASB  issued ASU  2016-18, Statement  of  Cash  Flows  (Topic  230):  Restricted  Cash. ASU 
2016-18 intends to reduce diversity in practice for the classification and presentation of changes in restricted cash on the statement 
of cash flows.  ASU 2016-18 clarifies that transfers between cash, cash equivalents, and amounts generally described as restricted 
cash or restricted cash equivalents are not part of the entity’s operating, investing, and financing activities, and details of those 
transfers should not be reported as cash flow activities in the statement of cash flows. It requires that a statement of cash flows 
explain the change during the period in the total of cash, cash equivalents, and amounts generally described as restricted cash or 
restricted cash equivalents. Therefore, amounts generally described as restricted cash and restricted cash equivalents should be 
included with cash and cash equivalents when reconciling the beginning-of-period and end-of-period total amounts shown on the 
statement of cash flows. We adopted the new standard effective January 1, 2018 using the retrospective transition method for each 
period presented and no longer present restricted cash as a reconciling item in our consolidated statement of cash flows. For the 
years ended December 31, 2017 and 2016, the net cash used to fund our investing activities increased $1 million and decreased 
$6 million, respectively.  The net decrease in cash and cash equivalents of $8.2 million as of December 31, 2017 and $80.3 million

95

as of December 31, 2016, became a net decrease in cash, cash equivalents and restricted cash of $9.2 million and $74.3 million, 
respectively.

In August 2017, the FASB issued ASU 2017-12, Derivatives and Hedging: Targeted Improvements to Accounting for Hedging 
Activities, which improves the financial reporting of hedging relationships to better portray the economic results of an entity's risk 
management activities in its financial statements and make certain targeted improvements to simplify the application of the hedge 
accounting guidance. The amendments in this update better align an entity's risk management activities and financial reporting 
for hedging relationships through changes to both the designation and measurement guidance for qualifying hedging relationships 
and presentation of hedge results. The effective date for the standard is for fiscal years beginning after December 15, 2018. We 
elected to early adopt this ASU in fiscal 2018. See Note 12 for a discussion of our derivatives.

Recent Accounting Pronouncements Not Yet Adopted as of December 31, 2018

In February 2016, the FASB issued ASU 2016-02, Leases, which creates ASC 842, Leases, and supersedes ASC 840, Leases. 
ASU 2016-02 requires lessees to recognize a right-of-use asset and lease liability for all leases with terms of more than 12 months. 
The new standard will be effective for annual reporting periods beginning after December 15, 2018, including interim periods 
within that reporting period. In July 2018, the FASB issued ASU No. 2018-11, Leases (Topic 842): Targeted Improvements. This 
ASU provides a prospective transition option that would not require earlier periods to be restated upon adoption. Most of our 
operating lease commitments will be recognized as operating lease liabilities and right-of-use assets upon adoption of the standard 
that will result in an offsetting increase in assets and liabilities on the Consolidated Balance Sheet of approximately $38 million. 
We do not expect the standard to impact our future results of operations or cash flows. The Company will adopt the standard in 
the first quarter of 2019 and apply the standard prospectively as of the adoption date. We expect to elect the package of practical 
expedients afforded under the standard which permit an entity not to: (i) reassess whether existing or expired contracts are or 
contain a lease, (ii) reassess the lease classification, and (iii) reassess any initial direct costs for any existing leases.

In June 2016, the FASB issued ASU 2016-13, Measurement of Credit Losses on Financial Instruments. ASU 2016-13 will 
change the impairment model and how entities measure credit losses for most financial assets. The standard requires entities to 
use the new expected credit loss impairment model which will replace the incurred loss model used today. The new guidance will 
be effective for annual reporting periods beginning after December 15, 2019. Early adoption is permitted, but not prior to December 
15, 2018. We are currently assessing the impact that the adoption of this guidance will have on our consolidated financial statements.

In August 2018, the FASB issued ASU 2018-13, Fair Value Measurement (Topic 820): Disclosure Framework-Changes to 
the Disclosure Requirements for Fair Value Measurement, which modifies disclosure requirements for fair value measurements 
under ASC 820, Fair Value Measurement. The new guidance will be effective for annual reporting periods beginning after December 
15, 2019.  We are currently evaluating the impact the new standard may have on our disclosures, but we do not expect it to have 
a material impact. 

96

3. Net Income (Loss) Per Common Share

Basic and diluted net income (loss) per common share is calculated as follows (in thousands, except share and per share 

data):

Numerator:

Net Income (loss)

Less: Net income (loss) attributable to noncontrolling interest

Net income (loss) attributable to On Deck Capital, Inc. common
stockholders
Denominator:

Weighted-average common shares outstanding, basic

Net income (loss) per common share, basic

Effect of dilutive securities

Weighted-average common shares outstanding, diluted

Net income (loss) per common share, diluted

Anti-dilutive securities excluded

Year Ended December 31,

2018

2017

2016

$

25,270
(2,411)

(14,345) $
(2,811)

(85,482)
(2,524)

27,681

$

(11,534) $

(82,958)

74,561,019

72,890,313

0.37

$

3,988,921

(0.16) $
—

78,549,940

72,890,313

0.35

$

(0.16) $

5,423,547

11,410,980

70,934,937
(1.17)
—

70,934,937
(1.17)
15,580,272

$

$

$

$

The difference between basic and diluted net income per common share has been calculated using the Treasury Stock Method 
based on the assumed exercise of outstanding stock options, the vesting of restricted stock awards, and the issuance of stock under 
our employee stock purchase plan.  For the twelve months ended December 31, 2017 and 2016 the effects of potentially dilutive 
items  were  anti-dilutive  given  our  net  losses.   The  following  common  share  equivalent  securities  have  been  included  in  the 
calculation of dilutive weighted-average common shares outstanding:

Dilutive Common Share Equivalents
Weighted-average common shares outstanding
Restricted stock units
Stock options
Total dilutive common share equivalents

Year Ended December 31,

2018

74,561,019
1,145,311
2,843,610
78,549,940

2017

72,890,313
—
—
72,890,313

2016

70,934,937
—
—
70,934,937

The  following  common  share  equivalent  securities  were  excluded  from  the  calculation  of  diluted  net  income  per  share 
attributable  to  common  stockholders.  Their  effect  would  have  been  antidilutive  for  the  twelve  months  ended  December 31, 
2018, 2017, and 2016. 

Anti-Dilutive Common Share Equivalents
Warrants to purchase common stock
Restricted stock units
Stock options
Employee stock purchase plan

Total anti-dilutive common share equivalents

Year Ended December 31,

2018

2017

2016

22,000
702,024
4,525,996
173,527

22,000
3,342,640
7,918,853
127,487

22,000
3,888,768
11,426,296
243,208

5,423,547

11,410,980

15,580,272

The weighted-average exercise price for warrants to purchase 22,000 shares of common stock was $14.50 as of December 31, 
2018.  For the year ended December 31, 2017  a warrant to purchase 1,985,846 shares of common stock was excluded from anti-
dilutive common share equivalents as performance conditions had not been met. That warrant expired unexercised in 2018.

97

4. Interest Income

Interest income was comprised of the following components for the years ended December 31 (in thousands):

Interest on unpaid principal balance

Amortization of net deferred origination costs

Interest income on loans, net

Interest on deposits
Total interest income

$

$

2018
440,753
(57,414)
383,339

240

$

2017
382,983
(48,540)
334,443

132

2016
300,713
(36,040)
264,673

171

$

383,579

$

334,575

$

264,844

5. Loans Held for Investment and Allowance for Loan Losses

Loans Held for Investment and Allowance for Loan Losses

Loans held for investment consisted of the following as of December 31 (in thousands):

Term loans

Lines of credit

Total unpaid principal balance

Net deferred origination costs

Total loans held for investment

$

$

2018
956,755

188,199

1,144,954

24,203

2017
804,227

132,012

936,239

16,557

$

1,169,157

$

952,796

During the twelve months ended December 31, 2018 and 2017, we paid $0.8 million and $13.8 million, respectively to 

purchase term loans that we previously sold to a third party.

We include both loans we originate and loans funded by our issuing bank partners and later purchased by us as part of our 
originations. During the years ended December 31, 2018, 2017 and 2016 we purchased loans from our issuing bank partner in the 
amount of $470.5 million, $523.0 million and $534.1 million, respectively.

The change in the allowance for loan losses for the years ended December 31, consisted of the following (in thousands):

Balance at January 1

Recoveries of loans previously charged off

Loans charged off

Provision for loan losses

Allowance for loan losses at December 31

2018
109,015

$

$

13,179
(130,695)
148,541

2017
110,162

17,199
(171,272)
152,926

2016

$

53,311

7,270
(100,382)
149,963

$

140,040

$

109,015

$

110,162

When loans are charged off, we typically continue to attempt to recover amounts from the respective borrowers and 
guarantors, including, when we deem it appropriate, through formal legal action. Alternatively, we may sell previously charged-
off loans to a third-party debt collector.  The proceeds from these sales are recorded as a component of the recoveries of loans 
previously charged off. For the twelve months ended December 31, 2018, 2017 and 2016, previously charged-off loans sold 
accounted for $1.0 million, $8.3 million and $4.4 million, respectively, of recoveries of loans previously charged off. 

As of December 31, 2018 and December 31, 2017, our off-balance sheet credit exposure related to the undrawn line of credit 
balances  was $264.2  million and $204.6  million,  respectively.  The  related  reserve  on  unfunded  loan  commitments  was $5.9 
million and $4.4  million as  of December 31,  2018 and December 31,  2017,  respectively.  Net  adjustments  to  the  liability  for 
unfunded loan commitments are included in general and administrative expense.

The following table contains information, on a combined basis, regarding the unpaid principal balance of loans we originated 
and the amortized cost of loans purchased from third parties other than our issuing bank partner related to non-delinquent, paying 
and non-paying delinquent loans as of December 31 (in thousands):

98

 
Current loans

Delinquent: paying (accrual status)

Delinquent: non-paying (non-accrual status)

Total

2018
1,031,449

$

$

2017
850,060

54,427

59,078

49,252

36,927

$

1,144,954

$

936,239

The  portion  of  the  allowance  for  loan  losses  attributable  to  current  loans  was  $125.5  million  and  $74.0  million  as  of 
December 31,  2018  and  December 31,  2017,  respectively,  while  the  portion  of  the  allowance  for  loan  losses  attributable  to 
delinquent loans was $14.5 million and $35.0 million as of December 31, 2018 and December 31, 2017, respectively.

The  following  table  shows  an  aging  analysis  of  the  unpaid  principal  balance  related  to  loans  held  for  investment  by 

delinquency status as of December 31 (in thousands):

By delinquency status:
Current loans

1-14 calendar days past due

15-29 calendar days past due

30-59 calendar days past due

60-89 calendar days past due

90 + calendar days past due

Total unpaid principal balance

6. Servicing Rights

2018

2017

$

1,031,449

$

850,060

27,655

14,665

21,470

19,031

30,684

23,611

12,528

22,059

12,809

15,172

$

1,144,954

$

936,239

As of December 31, 2018 and 2017, we serviced term loans we sold with a remaining unpaid principal balance of $160.0 
million and $181.0 million, respectively.  No loans were sold during the year ended December 31, 2018. During the years ended 
December 31, 2017 and 2016, we sold through OnDeck Marketplace loans with an unpaid principal balance of $72.5 million and 
$368.3 million, respectively.

For the years ended December 31, 2018, 2017 and 2016, we earned $0.8 million, $1.1 million and $1.2 million of servicing 

revenue, respectively.

The following table summarizes the activity related to the fair value of our servicing assets for the year ended December 31 (in 
thousands):

Fair value at the beginning of period

Addition:

2018

2017

$

154

$

1,131

Servicing resulting from transfers of financial assets

140

1,120

Changes in fair value:

Other changes in fair value (1)

Fair value at the end of period (Level 3)

  ___________

(290)
4

$

(2,097)
154

$

(1) Represents changes due to collection of expected cash flows through December 31, 2018 and 2017.

99

7. Property, Equipment and Software, net

Property, equipment and software, net, consisted of the following as of December 31 (in thousands):

Computer/office equipment

Capitalized internal-use software

Leasehold improvements

Total property, equipment and software, at cost

Less accumulated depreciation and amortization

Property, equipment and software, net

Estimated
Useful Life
36 months

36 months

Life of lease

2018

2017

$

15,107

$

30,412

11,761

57,280
(40,580)
16,700

$

$

15,419

24,784

18,336

58,539
(34,967)
23,572

Amortization expense on capitalized internal-use software costs was $4.4 million, $4.9 million and $4.2 million for the years 
ended  December 31,  2018,  2017  and  2016,  respectively,  and  is  included  as  a  component  of  technology  and  analytics  in  our 
consolidated statements of operations.

8. Debt

The following table summarizes our outstanding debt as of December 31, 2018 and December 31, 2017 (in thousands):

Type

Maturity Date

Weighted
Average Interest
Rate at
December 31,
2018

December 31, 2018

December 31, 2017

Outstanding

Debt:
ODAST II Series 2018-1

ODAST II Series 2016-1

Securitization

Securitization

Revolving

Revolving

Revolving
Revolving

Revolving

Revolving
Revolving

Revolving

Various

ODART

RAOD

ODAC

ODAF

ODAF II

PORT II

LAOD

Corporate Debt

Other Agreements

Deferred debt issuance cost
Total Debt

April 2022

May 2020

March 2019

September 2021

May 2019

February 2020

August 2022

March 2019

October 2022

January 2019

Various

(1)

(2)

(3)

(4)

(4)

(5)

(6)

(7)

(8)

3.8%

N/A

5.1%

4.7%

N/A
N/A

5.3%

5.0%
4.3%

6.8%

6.0%

4.7%

$

225,000

$

—

117,664

113,631

—
—

109,568

108,816
100,000

—

47,318

821,997
(5,766)

$

816,231

$

—

250,000

102,058

86,478

62,350
75,000

—

63,851
—

8,000

50,706

698,443
(6,189)

692,254

(1)  The period during which new borrowings may be made under this debt facility expires in March 2020.
(2) 

In April 2018, we issued $225 million of debt in a new ODAST II securitization transaction (Series 2018-1) and the net proceeds were 
used, together with other available funds, to voluntarily prepay in full all $250 million of the prior Series 2016-1 Notes.

(3)  The period during which new borrowings of Class A revolving loans may be made under this debt facility expires in December 2020.

The $19.7 million of Class B borrowing capacity matures in December 2019.  
(4)  This debt facility was voluntarily repaid in full and terminated in August 2018.
(5)  The period during which new borrowings may be made under this debt facility expires in August 2021.
(6)  The period during which new borrowings may be made under this debt facility expires in April 2022. 
(7) 

In January 2019, we voluntarily prepaid in full and terminated the Square 1 Agreement which had a $30 million borrowing capacity.  
In January 2019 we established a new revolving debt facility with a commitment amount of $85 million and an interest rate of 1-month 
LIBOR plus 3.0% and a final maturity date of January 2021, see Note 15, "Subsequent Events" of Notes to Consolidated Financial 
Statements for additional information.

(8)  Maturity dates range from January 2020 through June 2021. 

100

     
Certain of our loans held for investment are pledged as collateral for borrowings in our funding debt facilities. These loans 
totaled $1.0 billion and $852.3 million as of December 31, 2018 and 2017, respectively. Our corporate debt facility is collateralized 
by substantially all of our assets. 

During the three years ended December 31, 2018, the following significant activity took place related to our debt facilities: 

RAOD Agreement

On February 26, 2016, the RAOD Agreement was amended to increase the borrowing capacity from $50 million to $100 
million. On May 25, 2017, we renewed the RAOD facility with amended terms which provided for an extension of the revolving 
commitment period from May 2017 to November 2018; a decrease in the interest rate to LIBOR plus 2.5% from LIBOR plus 
3.0%; and various technical, definitional, conforming and other changes. On December 15, 2017, we renewed the RAOD facility 
with amended terms which provided for the addition of a Class B revolving loan commitment of $19.7 million. On November 19, 
2018, the RAOD Agreement was amended to extend the revolving commitment period to December 31, 2018. On December 17, 
2018, we again renewed the RAOD facility with amended terms which provided for an extension of the revolving commitment 
period to December 17, 2020; an extension of the maturity in respect of the $100 million Class A revolving loans to no later than 
September 17, 2021; an extension of the maturity in respect of the $19.7 million Class B revolving loans to December 17, 2019; 
a  decrease  in  the  weighted  average  variable  interest  rate  to  1  month  LIBOR  plus  2.45%;  and  various  technical,  definitional, 
conforming and other changes.

ODAC Agreement

 On April 28, 2016, we amended the ODAC Agreement to increase the revolving commitment from an aggregate amount 
of $50 million to $75 million, increase the interest rate from LIBOR plus 8.25% to LIBOR plus 9.25%, increase in the borrowing 
base advance rate from 70% to 75% and make certain other related changes. On May 4, 2017, we renewed the ODAC facility 
with amended terms, which provided for an increase in the revolving commitments from $75 million to $100 million and an 
extension of the revolving commitment period from May 2017 to May 2019. The interest rate decreased to LIBOR (minimum of 
0.75%) + 7.25% from LIBOR (minimum of 0.0%) + 9.25% and the advance rate increased from 75% to 85%. On August 8, 2018, 
our wholly-owned subsidiary, On Deck Asset Company, LLC, optionally prepaid in full and terminated the ODAC Agreement.

ODAST II Agreement

On May 17, 2016, we, through a wholly-owned subsidiary, OnDeck Asset Securitization Trust II LLC, or ODAST II, entered 
into a $250 million asset-backed securitization facility with Deutsche Bank Trust Company Americas, as indenture trustee. The 
notes under the facility were issued in two classes; Class A in the amount of $211.5 million and Class B in the amount of $38.5 
million  (collectively,  the  “2016-1  Notes”).  The  Class A  and  Class  B  notes  bear  interest  at  a  fixed  rate  of 4.21% and 7.63%, 
respectively. Interest only payments began in June 2016 and were payable monthly through May 2018. Beginning June 2018, 
monthly payments would have consisted of both principal and interest with a final maturity of May 2020. Concurrent with the 
closing of the ODAST II 2016-1 Notes securitization, we voluntarily prepaid in full $175 million of funding debt outstanding 
from our prior asset-backed securitization transaction, or the ODAST Agreement.  

On April 17, 2018, ODAST II issued $225 million in initial principal amount of fixed-rate asset backed offered notes in a 
securitization transaction (the “Offered 2018-1 Notes”) and concurrent with such issuance, ODAST II voluntarily prepaid in full 
the 2016-1 Notes. The notes were issued in four classes. The Offered 2018-1 Notes were issued in four classes; Class A in the 
amount of $177.5 million, Class B in the amount of $15.5 million, Class C in the amount of $20.0 million and Class D in the 
amount of $12.0 million.  The Offered 2018-1 Notes bear interest at a fixed rate of 3.50%, 4.02%, 4.52% and 5.85% for the Class 
A, Class B, Class C and Class D, respectively.  Interest only payments began in May 2018 and are payable monthly through April 
2020. Beginning May 2020, monthly payments will consist of both principal and interest with a final maturity of April 2022. 

101

ODART Agreement

On June 17, 2016 an amendment was made to the ODART Agreement, to reintroduce Class B revolving loans from the Class 
B Revolving Lender resulting in additional funding capacity of $12.4 million, thereby increasing the total revolving commitment 
from $150 million to $162.4 million, establishing a Class B interest rate equal to LIBOR plus 8%, a borrowing base advance rate 
for the Class B revolving loans of 92% and make certain other changes.

On March 20, 2017, we entered into an amendment and restatement of the ODART Agreement which provided for a $50 
million increase in the maximum amount of the Class A revolving loans and an increase up to $1.8 million in the maximum amount 
of  the  Class  B  revolving  loans,  thereby  increasing  the  total  facility  size  up  to  $214.1  million,  an  extension  of  the  revolving 
commitment period during which ODART may utilize funding capacity under the Deutsche Bank Facility to March 20, 2019, a 
borrowing base advance rate for the Class A revolving loans of 85% and a borrowing base advance rate for the Class B revolving 
loans of 91%; and various technical, definitional, conforming and other changes. Subsequent to December 31, 2018, we entered 
into an amendment to the ODART Agreement to convert the $14.1 million of Class B revolving loans from uncommitted loans 
to committed loans.

ODAF Agreement

On August 19, 2016, we, through a wholly-owned subsidiary, entered into a $100 million asset-backed revolving debt facility, 
or the ODAF Agreement with an interest of LIBOR plus 7.25%, a borrowing base advance rate of up to 80% and a  maturity date 
in August 2019. On February 14, 2017, we entered into an amendment of the ODAF I Agreement which provided for an increase 
in the Lenders' revolving commitment from an aggregate amount of $100 million to $150 million, the extension of the revolving 
commitment termination date by approximately six months to February 14, 2019, and various technical, definitional, conforming 
and other changes. On August 14, 2018, our wholly-owned subsidiary, OnDeck Asset Funding I LLC, voluntarily prepaid in full 
and terminated the ODAF Agreement.

ODAF II Agreement

On August 8, 2018, our wholly-owned subsidiary, OnDeck Asset Funding II LLC, established a new asset-backed revolving 
debt facility with a commitment amount of $175 million, a borrowing base advance rate of up to 87.5% and an interest rate of 1-
month LIBOR +3.0%. The period during which new borrowings may be made under this facility expires on August 6, 2021 and 
the final maturity date is August 8, 2022. Concurrent with closing this facility, the Company optionally prepaid in full and terminated 
the ODAC Facility.

PORT II Agreement

On December 8, 2016, we, through a wholly-owned subsidiary, entered into a $200 million (consisting of $125 million Class 
A  commitments,  with  the  Class A  Lenders  having  the  ability  to,  in  their  sole  discretion  and  on  an  uncommitted  basis,  make 
additional Class A loans of up to $75 million) asset-backed revolving debt facility, or the PORT II Agreement. The commitment 
bears interest at a specified base rate, generally the daily CP rate, plus 2.25% (Class A), has a borrowing base advance rate of 
83% and matures in December 2018. Concurrent with the closing of the PORT II revolving debt facility, we voluntarily prepaid 
in full funding debt outstanding from another asset-backed revolving debt facility, the previous PORT Agreement. On November 
19, 2018 we amended the PORT II Agreement to extend the revolving commitment period to March 8, 2019.

LAOD Agreement

On April 13, 2018, our wholly-owned subsidiary, Loan Assets of OnDeck, LLC, established a new asset-backed revolving 
debt facility with a commitment amount of $100 million, a borrowing base advance rate of 84.5% and an interest rate of 1-month 
LIBOR +2.0%. The period during which new borrowings may be made under this facility expires on April 13, 2022 and the final 
maturity date is October 13, 2022. On February 8, 2019, we entered into an amendment which increased the revolving commitment 
amount by $50 million and reduced the interest rate margin over 1 Month LIBOR by 0.25%, as well as made various technical, 
definitional, conforming and other changes.  See Note 15, "Subsequent Events" of Notes to Consolidated Financial Statements 
for additional information. 

Square 1 Agreement

In November 2016 we amended the Square 1 Agreement to increase the revolving commitment from an aggregate amount 
of $20 million to $30 million while also extending the maturity from October 2016 to October 2018. On October 4, 2018, we 
further amended the Square 1 Agreement to extend the maturity date of the facility to January 2019 and make various technical, 
definitional, conforming and other changes. In January 2019, we voluntarily prepaid in full and terminated the Square 1 Agreement.  
In January 2019 we established a new revolving debt facility with a commitment amount of $85 million and an interest rate of 1-
month  LIBOR  plus  3.0%,  see  Note  15,  "Subsequent  Events"  of  Notes  to  Consolidated  Financial  Statements  for  additional 
information. 

102

As of December 31, 2018, future maturities of our outstanding debt were as follows (in thousands):

2019

2020

2021

2022

Thereafter

Total

9. Income Taxes         

$

243,730

108,760

221,259

248,248

—

$

821,997

Our financial statements include a total income tax expense of $0 on net income (loss) of $25.3 million, $(14.3) million and 
$(85.5) million for the years ended December 31, 2018, 2017 and 2016, respectively. A reconciliation of the difference between 
the provision for income taxes and income taxes at the statutory U.S. federal income tax rate is as follows for the years ended 
December 31:

Federal statutory rate

Effect of:

Change in valuation allowance

Federal effect of change in state and local tax valuation allowance

Income tax provision effective rate

2018

2017

2016

21.0 %

34.0 %

34.0 %

(21.4)%

(34.5)%

(36.5)%

0.4 %

— %

0.5 %

— %

2.5 %

— %

The significant components of our deferred tax asset were as follows as of December 31 (in thousands):

Deferred tax assets relating to:

Net operating loss carryforwards

Loan loss reserve

Deferred compensation

Imputed interest income

Deferred rent

Unrealized loss
Miscellaneous items

Total gross deferred tax assets

Deferred tax liabilities:

Property, equipment and software

Origination costs

Miscellaneous items

Total gross deferred tax liabilities

Net deferred tax asset

Less: valuation allowance

2018

2017

$

4,104

$

33,691

5,839

415

1,207

545
613

20,476

27,186

—

424

1,892

—
45

46,414

50,023

3,151

5,685

—

8,836

37,578
(37,578)

8,154

4,078

40

12,272

37,751
(37,751)
—

Net deferred tax asset less valuation allowance

$

— $

In assessing the realizability of deferred tax assets, we consider whether it is more likely than not that some portion or all 
of the deferred tax assets will not be realized. The ultimate realization of deferred tax assets is dependent upon the generation of 
future taxable income during the periods in which those temporary differences become deductible. We consider the scheduled 
reversal of deferred tax liabilities, projected future taxable income, and planned tax strategies in making this assessment. After 

103

 
considering these factors, including the significance of our historical losses, we can not conclude that it is more likely than not 
that we will realize the benefits of these deductible differences in the future. Therefore, we have recorded a full valuation allowance 
on our net deferred tax asset.

Deductions that are not deemed more likely than not to withstand examination by a taxing authority are considered to be 
"uncertain tax positions" as defined in ASC 740 Income Taxes.  Prior to January 1, 2016, we had not recognized any uncertain tax 
positions.  We previously claimed deductions on our U.S. federal tax return for certain expenses related to our initial public offering 
that were validated at the level of substantial authority, but did not exceed the "more likely than not" threshold.  We estimate the 
tax-effected exposure of these deductions to be approximately $2.2 million. These deductions did not result in any change to our 
prior year tax payable or our provision for income taxes as they only increased our deferred tax asset as well as the corresponding 
valuation allowance.

Our net operating loss carryforwards for federal income tax purposes were approximately $3.7 million, $69.6 million and 
$75.7 million at December 31, 2018, 2017 and 2016, respectively, and if not utilized, will expire at various dates beginning in 
2027.  State  post-apportionment  net  operating  loss  carryforwards  were  $14.9  million,  $36.7  million  and  $68.9  million  at 
December 31, 2018, 2017 and 2016, respectively. Net operating loss carryforwards and tax credit carryforwards reflected above 
may be limited due to historical and future ownership changes.

Recently Enacted Tax Reform Bill

 On December 22, 2017, the Tax Cuts and Jobs Act, or Tax Act, was signed into U.S. law and included numerous provisions 
that significantly revise existing tax law. The Tax Act introduces changes, including the reduction of the corporate income statutory 
tax rate from 35% to 21% for tax years beginning after December 31, 2017, an increase in bonus depreciation and the deductibility 
of certain depreciable assets, limitations on the deductibility of net interest expense, changes to net operating loss carryover and 
carryback rules, the transition of U.S international taxation from a worldwide tax system to a territorial system, and reductions in 
the amount of executive pay that could qualify as a tax deduction.  Other than impacting the value of our deferred tax assets, 
deferred tax liabilities, valuation allowance, minor changes to our future temporary differences and changes to our future taxes 
payable due to the lowered tax rates, the impact of the new Tax Act was not material to our core financial statements.

On December 22, 2017, the SEC issued Staff Accounting Bulletin No. 118, Income Tax Accounting Implications of the Tax 
Cuts and Jobs Act, or SAB 118, to assist registrants in accounting for the tax effects of the Tax Act specifically when an accounting 
analysis of the Tax Act is incomplete for registrant's financial statements for the reporting period in which the Tax Act became 
law.  SAB 118 permits us to record provisional amounts during a measurement period not to extend beyond one year of the 
enactment date.  In accordance with SAB 118, we have been able to reasonably estimate the effect the change in the corporate tax 
rate will have on our deferred tax asset.  At December 31, 2018, we have completed our accounting for the tax effects of the Tax 
Act with no material change to the estimate recorded at December 31, 2017.

10. Fair Value of Financial Instruments

Assets and Liabilities Measured at Fair Value on a Recurring Basis Using Significant Unobservable Inputs

We evaluate our financial assets and liabilities subject to fair value measurements on a recurring basis to determine the 
appropriate level at which to classify them for each reporting period. Due to the lack of transparency and quantity of transactions 
related to trades of servicing rights of comparable loans, we utilize an income valuation technique to estimate fair value. We utilize 
industry-standard modeling, such as discounted cash flow models, to arrive at an estimate of fair value and may utilize third-party 
service providers to assist in the valuation process. This determination requires significant judgments to be made.  Our interest 
rate cap is reported at fair value utilizing Level 2 inputs.  The fair value is determined using third party valuations that are based 
on discounted cash flow analysis using observed market inputs.  

The following tables present information about our assets and liabilities that are measured at fair value on a recurring basis 

as of December 31 (in thousands):

Assets:

Servicing assets

Interest rate cap
Total assets

Level 1

Level 2

Level 3

Total

2018

— $

—

— $

— $

1,253

1,253

$

4

—

4

$

$

4

1,253

1,257

$

$

104

Assets:

Servicing assets
Total assets

Level 1

Level 2

Level 3

Total

2017

$

$

— $

— $

— $

— $

154

154

$

$

154

154

There were no transfers between levels for the year ended December 31, 2018 or December 31, 2017.

The following tables presents quantitative information about the significant unobservable inputs used for certain of our Level 

3 fair value measurement as of December 31:

Unobservable input

Minimum

Maximum

Weighted Average

December 31, 2018

Servicing assets

Discount rate
Cost of service(1)
Renewal rate

Default rate

30.00%

0.04%

41.06%

10.63%

30.00%

0.13%

51.83%

10.92%

30.00%

0.13%

46.46%

10.78%

(1) Estimated cost of servicing a loan as a percentage of unpaid principal balance.

Unobservable input

Minimum

Maximum

Weighted Average

December 31, 2017

Servicing assets

Discount rate
Cost of service(1)
Renewal rate

Default rate

30.00%

0.04%

41.06%

10.63%

30.00%

0.13%

51.83%

10.92%

30.00%

0.12%

49.59%

10.70%

(1) Estimated cost of servicing a loan as a percentage of unpaid principal balance.

Changes in certain of the unobservable inputs noted above may have a significant impact on the fair value of our servicing 
asset. The following table summarizes the effect adverse changes in estimate would have on the fair value of the servicing asset 
as of December 31, 2018 and December 31, 2017 given a hypothetical changes in default rate and cost to service (in thousands):

Default rate assumption:

Default rate increase of 25%
Default rate increase of 50%

Cost to service assumption:

Cost to service increase by 25%

Cost to service increase by 50%

December 31, 2018

December 31, 2017

Servicing Assets

$
$

$

$

(1) $
(2) $

(2) $
(4) $

(40)
(76)

(63)
(126)

Assets and Liabilities Disclosed at Fair Value

Because our loans held for investment and fixed-rate debt are not measured at fair value, we are required to disclose their 
fair value in accordance with ASC 825. Due to the lack of transparency and comparable loans, we utilize an income valuation 
technique to estimate fair value. We utilize industry-standard modeling, such as discounted cash flow models, to arrive at an 
estimate of fair value and may utilize third-party service providers to assist in the valuation process. This determination requires 
significant judgments to be made. The following tables summarize the carrying value and fair value of our loans held for investment 
and fixed-rate debt (in thousands):

105

Carrying Value

Fair Value

Level 1

Level 2

Level 3

December 31, 2018

Assets:

Loans held for investment, net

Total assets

Liabilities:

Fixed-rate debt

Total fixed-rate debt

$

$

$

$

1,029,117

1,029,117

232,972

232,972

$

$

$

$

1,155,464

1,155,464

226,965

226,965

$

$

$

$

— $

— $

— $

— $

1,155,464

1,155,464

— $

— $

— $

— $

226,965

226,965

Carrying Value

Fair Value

Level 1

Level 2

Level 3

December 31, 2017

Assets:

Loans held for investment, net

Total assets

Liabilities:

Fixed-rate debt

Total fixed-rate debt

$

$

$

$

843,781

843,781

300,706

300,706

$

$

$

$

932,343

932,343

293,512

293,512

$

$

$

$

— $

— $

— $

— $

932,343

932,343

— $

— $

— $

— $

293,512

293,512

11. Stock-Based Compensation and Employee Benefit Plans

Equity incentives are currently issued to employees and directors in the form of stock options and RSUs under our 2014 
Equity  Incentive  Plan.    Our  2007  Stock  Option  Plan  was  terminated  in  connection  with  our  Initial  Public  Offering  (IPO).  
Accordingly, no additional equity incentives are issuable under this plan although it continues to govern outstanding awards granted 
thereunder.  Additionally, we offer an Employee Stock Purchase Plan through the 2014 Employee Stock Purchase Plan and a 
401(k) plan to employees.

Options

The following table summarizes the assumptions used for estimating the fair value of stock options granted under our 

equity plans for the years ended December 31:

Risk-free interest rate

Expected term (years)

Expected volatility

Dividend yield

Weighted-average grant date fair value per share

2018

2017
2.82% - 3.13 % 2.32% - 2.42 % 1.40% - 2.54 %

2016

5.3

5

5.0 - 6.0

35% - 37%

42% - 44%

46% - 54%

—%

$2.12

—%

$1.66

—%

$2.65

106

The following is a summary of option activity for the year ended December 31, 2018:

Outstanding at January 1, 2018

Granted

Exercised

Forfeited

Expired

Outstanding at December 31, 2018

Exercisable at December 31, 2018

Vested or expected to vest as of December 31, 2018

Weighted-
Average
Exercise
Price

Weighted-
Average
Remaining
Contractual
Term
(in years)

5.75

5.69

0.96

7.37

10.80

5.86

5.82

5.86

—

—

—

—

—

5.4

4.7

5.4

Aggregate
Intrinsic
Value
(in thousands)
—

—

—

—

—

$

$

$

16,097

15,467

16,057

Number of
Options
7,918,853

$

1,171,180
$
(559,664) $
(375,187) $
(222,400) $
$
7,932,782

6,418,213

7,847,599

$

$

Total compensation cost related to nonvested option awards not yet recognized as of December 31, 2018 was $2.8 million
and will be recognized over a weighted-average period of approximately 2.2 years. The aggregate intrinsic value of employee 
options exercised during the years ended December 31, 2018, 2017 and 2016 was $3.1 million, $5.3 million and $3.0 million, 
respectively.

Restricted Stock Units 

The following table summarizes our activities of RSUs and PRSUs during the year ended December 31, 2018: 

Unvested at January 1, 2018

RSUs and PRSUs granted

RSUs and PRSUs vested

RSUs and PRSUs forfeited/expired

Unvested at December 31, 2018

Expected to vest after December 31, 2018

Number of RSUs
3,342,640

$

1,671,806
$
(1,012,569) $
(694,316) $
$
3,307,561

2,666,471

$

Weighted-Average
Grant Date Fair
Value

6.18

6.02

6.58

6.06

6.00

6.03

During the year ended December 31, 2016, in addition to granting RSUs, we also granted 194,207 PRSUs. For each of the 
three annual performance periods, one-third (1/3) of the total PRSUs may vest depending upon achievement of performance-based 
targets. Participants have the ability to earn up to 150% of the baseline award based on certain levels of achievement in excess of 
the relevant target performance level or could earn less than the baseline award, or nothing at all, based on certain levels of 
achievement below the relevant target performance level. Measurement of performance is based on a 12-month period ending 
June 30 of each year. The first tranche did not vest due to the performance-based targets not being achieved. The second tranche 
was granted with a grant date fair value of $4.67 during the year ended December 31, 2017. In October 2018, a total of 37,143
shares were awarded based on our performance metrics for the second tranche, which paid out 136% of the baseline award. 
Performance goals were established for the third tranche of the plan during the year ended December 31, 2018, and was granted 
with a grant date fair value of $6.71. The tranche has a performance period that lasts through June 2019.

During the year ended December 31, 2018 we granted a second, separate, performance plan. The new plan runs over three 
annual performance periods, also with one-third (1/3) of the total PRSUs vesting depending upon achievement of performance-
based targets. In total 138,953 shares were granted, with a grant date fair value of $5.19 for the first tranche granted in 2018. 
Measurement of performance is based on a 12-month period ending December 31 of each year.

During the year ended December 31, 2018 we granted a third, separate, performance plan. The new plan runs over three 
performance periods. The first performance period runs from July 1, 2018 through December 31, 2018. The last two performance 

107

periods last one calendar year each. In total 60,684 shares were granted, with a grant date fair value of $5.35 for the first tranche 
granted in 2018. 

As of December 31, 2018, there was $12 million of unrecognized compensation cost related to unvested RSUs and PRSUs, 

which is expected to be recognized over a weighted-average period of 2.6 years.

Employee Stock Purchase Plan

As of December 31, 2018, there was $0.2 million of unrecognized compensation expense related to the Employee Stock 

Purchase Plan ("ESPP").

The assumptions used to calculate our Black-Scholes-Merton Option Pricing Model for each stock purchase right granted 

under the ESPP were as follows for the year ended December 31:

Risk-free interest rate

Expected term (years)

Expected volatility

Dividend yield

2018

2017

2016

2.10%

0.50

47%

—%

1.17%

0.50

37%

—%

0.39%

0.50

52%

—%

Stock-based compensation expense related to stock options, RSUs, PRSUs and the ESPP are included in the following line 

items in our accompanying consolidated statements of operations for the year ended December 31 (in thousands):

Sales and marketing

Technology and analytics

Processing and servicing

General and administrative

Total

401(k) Plan

2018

2017

2016

$

2,012

$

2,429

$

2,647

385

6,775

2,300

483

7,303

4,002

3,422

869

7,622

$

11,819

$

12,515

$

15,915

We maintain a 401(k) defined contribution plan that covers substantially all of our employees. Participants may elect to 
contribute their annual compensation up to the maximum limit imposed by federal tax law.  During the years ended December 31, 
2018, 2017 and 2016 we had $1.2 million, $1.2 million, and $1.4 million, respectively, in employer related match expense.

12. Derivatives and Hedging 

We are subject to interest rate risk in connection with borrowings under our debt agreements which are subject to variable 
interest rates. In December 2018 we entered into an interest rate cap, which is a derivative instrument, to manage our interest rate 
risk on a portion of our variable-rate debt. We do not use derivatives for speculative purposes. The interest rate cap is designated 
as a cash flow hedge. In exchange for our up-front premium, we would receive variable amounts from a counterparty if interest 
rates rise above the strike rate on the contract. The interest rate cap agreement is for a notional amount of $300 million and a 
maturity date of January 2021.

For derivatives designated and that qualify as cash flow hedges of interest rate risk, the changes in the fair value of the 
derivative is recorded in Accumulated Other Comprehensive Income, or  AOCI,  and subsequently reclassified into interest expense 
in the same period(s) during which the hedged transaction affects earnings. Gains and losses on the derivative representing hedge 
components excluded from the assessment of effectiveness are recognized over the life of the hedge on a systematic and rational 
basis, as documented at hedge inception in accordance with the Company’s accounting policy election. The earnings recognition 
of excluded components is presented in interest expense. Amounts reported in AOCI related to derivatives will be reclassified to 
interest expense as interest payments are made on the Company’s variable-rate debt. The Company estimates that $0.7 million 
will be reclassified as an increase to interest expense in 2019.  

The table below presents the fair value of the Company’s derivative financial instruments as well as their classification on 

the Balance Sheet as of December 31, 2018 (in thousands):

108

Derivative Type
Assets:

Interest rate cap agreement

Classification

December 31, 2018

Other Assets

$

1,253

The table below presents the effect of cash flow hedge accounting on Accumulated Other Comprehensive Income as of 

December 31, 2018 (in thousands):

Amount Recognized in OCI on Derivative:
Interest rate cap agreement

2018

$

456

The  table  below  presents  the  effect  of  the  Company’s  derivative  financial  instruments  on  the  Income  Statement  as  of 

December 31, 2018 (in thousands):

Location and Amount of Gain or (Loss) Recognized
in Income on Cash Flow Hedging Relationships

2018

Interest Income (Expense)

Total amounts of expense line items presented in the statement of financial
performance in which the effects of cash flow hedges are recorded

$

(16)

13. Commitments and Contingencies

Lease Commitments

Operating Leases

Effective February 1, 2018, we terminated our lease obligation for the 12th floor of our New York office which accounted 
for approximately 32% our total New York office space. The lease of the 12th floor was previously scheduled to continue through 
December 2026. As part of the termination, we paid the landlord a cash surrender fee of approximately $2.6 million and recorded 
a net charge of approximately $3.2 million in the quarter ending March 31, 2018. The net charge includes the surrender fee and 
approximately $4.0 million related to the impairment of leasehold improvements and other fixed assets in the surrendered space, 
which were partially offset by other deferred credits. 

For all spaces delivered to us under the New York lease as of December 31, 2018, our average monthly fixed rent payment 

will be approximately $0.3 million, subject to escalations.

In June 2015, we entered into a sublease in Denver, Colorado, as the subtenant. This lease provides for a four-month rent 

holiday and a tenant improvement allowance not to exceed $2.6 million and is scheduled to expire in April 2026.

On March 29, 2018, we terminated our lease obligation with respect to a portion of our Denver office which accounted for 
approximately 38% of our total Denver office space. Our lease of that space was previously scheduled to continue through April 
2026. As part of the termination, we paid a surrender fee and related charges of approximately $900,000 and recorded a net charge 
of approximately $1 million in the quarter ended March 31, 2018. As of December 31, 2018, our average monthly fixed rent 
payment for Denver sublease will be approximately $0.1 million, subject to escalations.

The net charge includes the surrender fees and the impairment of leasehold improvements and other fixed assets in the 
surrendered space, which were partially offset by other deferred credits. The net charges related to our New York and Denver lease 
terminations were allocated to each of our operating expense line items on our condensed consolidated statement of operations 
with the exception of the aggregate impairment charges of leasehold improvements and other fixed assets in the surrendered spaces 
of approximately $5.7 million which were included in general and administrative expense. 

In  the  aggregate,  the  termination  of  our  New  York  and  Denver  leases  reduced  future  required  rental  payments  by 

approximately $23 million through 2026.

In May 2017, we entered into an operating lease in Australia for office space. The Australia lease calls for an average monthly 

fixed rent payment of approximately $34,000 and is scheduled to expire in July 2020.

109

Certain of our leases have free or escalating rent payment provisions. We recognize rent expense under such leases on a 
straight-line basis over the term of the lease and record the difference between the rent paid and the straight-line rent expense as 
deferred rent within other liabilities on our consolidated balance sheets. Improvements funded by tenant allowances are recorded 
as leasehold improvements and depreciated over the improvements’ estimated useful lives or the remaining lease term, whichever 
is shorter. The incentive is recorded as deferred rent and amortized over the term of the lease.

Rent expense incurred, excluding any charges or credits related to the terminations above, totaled $3.9 million, $7.1 million, 
and $7 million for the years ended December 31, 2018, 2017, and 2016. The 2018 rent expense is net of certain credits associated 
with the lease terminations. Excluding those credits, rent expense for 2018 was $5.3 million.  

Lease Commitments

At December 31, 2018, future minimum lease commitments under operating and capital leases, net of sublease income of 

$1.0 million, for the remaining terms of the operating leases were as follows (in thousands):

For the years ending December 31,

2019

2020
2021

2022

2023

Thereafter

Total

$

$

6,416

6,615
6,481

6,153

5,342

17,511

48,518

Concentrations of Credit Risk

Financial instruments that potentially subject us to significant concentrations of credit risk consist principally of cash, cash 
equivalents, restricted cash and loans. We hold cash, cash equivalents and restricted cash in accounts at regulated domestic financial 
institutions in amounts that exceed or may exceed FDIC insured amounts and at non-U.S. financial institutions where deposited 
amounts may be uninsured. We believe these institutions to be of acceptable credit quality and we have not experienced any related 
losses to date.

We are exposed to default risk on loans we originate and hold and that we purchase from our issuing bank partner. We perform 
an evaluation of each customer's financial condition and during the term of the customer's loan(s), we have the contractual right 
to limit a customer's ability to take working capital loans or other financing from other lenders that may cause a material adverse 
change in the financial condition of the customer.

Concentrations of Revenue

The top three states in which we, or our issuing bank partner, originated loans  were California, Florida, and Texas, representing 
approximately 15%, 9%, and 9% of our total loan originations in 2018 and 14%, 9%, and 9% in 2017, respectively.  These geographic 
concentrations expose us to risks associated with localized natural disasters, local political or economic forces as well as state-
level regulatory risks.

Contingencies

From time to time we are subject to legal proceedings and claims in the ordinary course of business. The results of such 
matters cannot be predicted with certainty. However, we believe that the final outcome of any such current matters will not result 
in a material adverse effect on our consolidated financial condition, consolidated results of operations or consolidated cash flows.

110

 
14. Quarterly Financial Information (unaudited)

The following table contains selected unaudited financial data for each quarter of 2018 and 2017. The unaudited information 
should be read in conjunction with our financial statements and related notes included elsewhere in this report. We believe that 
the following unaudited information reflects all normal recurring adjustments necessary for a fair presentation of the information 
for the periods presented. The operating results for any quarter are not necessarily indicative of results for any future period. All 
amounts are stated in thousands of dollars, except per share data which is stated in dollars.

December
31, 2018

September
30, 2018

109,480
58,396
13,436

102,999
52,169
9,497

June 30,
2018
95,618
50,080
4,774

March
31, 2018
90,280
42,114
(2,436)

December
31, 2017
87,741
42,040
4,358

September
30, 2017

83,666
32,719
(4,532)

June 30,
2017
86,651
41,984
(2,569)

March 31,
2017

92,892
35,082
(11,602)

14,040

9,770

5,790

(1,918)

5,096

(4,074)

(1,498)

(11,058)

Gross revenue
Net revenue
Net income (loss)
Net income (loss) attributable
to On Deck Capital, Inc.
common stockholders

Net income (loss) per share
attributable to On Deck
Capital, Inc. common
stockholders:

Basic
Diluted

0.19
0.18

0.13
0.12

0.08
0.07

(0.03)
(0.03)

0.07
0.07

(0.06)
(0.06)

(0.02)
(0.02)

(0.15)
(0.15)

15. Subsequent Events

On January 28, 2019, we established a new corporate revolving debt facility for On Deck Capital, Inc. with a commitment 
amount of $85 million, an interest rate of 1-month LIBOR plus 3.0% and a final maturity date in January 2021. The facility may 
be used for working capital and other general corporate purposes.  Concurrent with closing this facility, we optionally prepaid in 
full and terminated the Square 1 Agreement.

 On February 8, 2019, Loan Assets of OnDeck, LLC, entered into an amendment to further modify the LAOD Agreement. 
The Amendment primarily increased the revolving commitment amount by $50 million and reduced the interest rate margin over 
1-month LIBOR by 0.25%, as well as made various technical, definitional, conforming and other changes.

Item 9.

Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

None.

Item 9A.

Controls and Procedures

Disclosure Controls and Procedures

As required by Rule 13a-15 under the Exchange Act, management has evaluated, with the participation of our Chief Executive 
Officer and Chief Financial Officer, the effectiveness of our disclosure controls and procedures as of the end of the period covered 
by this report. Disclosure controls and procedures refer to controls and other procedures designed to ensure that information 
required to be disclosed in the reports we file or submit under the Exchange Act are recorded, processed, summarized, and reported 
within the time periods specified in the rules and forms of the SEC. Disclosure controls and procedures include, without limitation, 
controls and procedures designed to ensure that information required to be disclosed by us in our reports that we file or submit 
under the Exchange Act are accumulated and communicated to our management, including our Chief Executive Officer and Chief 
Financial Officer, as appropriate, to allow timely decisions regarding our required disclosure. In designing and evaluating our 
disclosure controls and procedures, management recognizes that any controls and procedures, no matter how well designed and 
operated, can provide only reasonable assurance of achieving the desired control objectives, and management was required to 
apply its judgment in evaluating and implementing possible controls and procedures.

111

 
Based on the foregoing evaluation, our Chief Executive Officer and Chief Financial Officer have concluded that, as of 
December 31,  2018,  the  end  of  the  period  covered  by  this  report,  our  disclosure  controls  and  procedures  were  effective  at  a 
reasonable assurance level.

Management’s Annual Report on Internal Control over Financial Reporting

  Our management is responsible for establishing and maintaining adequate internal control over financial reporting for 

the Company as defined in Rules 13a-15(f) and 15d-15(f) of the Exchange Act.  The Company’s internal control over financial 
reporting is a process designed by, or under the supervision of, our Chief Executive Officer and Chief Financial Officer, and 
effected by our board of directors, management and other personnel, to provide reasonable assurance regarding the reliability of 
financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted 
accounting principles.  Internal control over financial reporting includes those policies and procedures that: 

• 

• 

• 

pertain to the maintenance of records that in reasonable detail accurately and fairly reflect the transactions and 
dispositions of our assets;

provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements 
in accordance with generally accepted accounting principles, and that our receipts and expenditures are being made 
only in accordance with authorizations of our management and directors; and 

provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition 
of our assets that could have a material effect on our financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because 
of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

Our management, under the supervision of our Chief Executive Officer and Chief Financial Officer, assessed the effectiveness 
of the Company’s internal control over financial reporting as of December 31, 2018 using the criteria established in  Internal 
Control - Integrated Framework (2013)  issued by the Committee of Sponsoring Organizations of the Treadway Commission 
(“COSO”). Based on this assessment and those criteria, our Chief Executive Officer and our Chief Financial Officer concluded 
that our internal control over financial reporting was effective as of December 31, 2018 to provide reasonable assurance of the 
reliability of financial reporting and the preparation of financial statements for external purposes in accordance with U.S. generally 
accepted accounting principles.

This Annual Report on Form 10-K does not include an attestation report of our registered public accounting firm on our 

internal control over financial reporting due to an exemption established by the JOBS Act for "emerging growth companies."

 Changes in Internal Control over Financial Reporting

There were no changes in our internal control over financial reporting during the year ended December 31, 2018 that 

have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

Item 9B.

Other Information

None.

112

PART III

Item 10.

Directors, Executive Officers and Corporate Governance

The information required by this item will be included under the caption “Directors, Executive Officers and Corporate 
Governance” in our Proxy Statement for the 2018 Annual Meeting of Stockholders to be filed with the SEC within 120 days of 
the fiscal year ended December 31, 2018, which we refer to as our 2019 Proxy Statement, and is incorporated herein by reference.

The Company has a “Code of Business Conduct and Ethics Policy” that applies to all of our employees, including our 
Principal Executive Officer, Principal Financial Officer, Principal Accounting Officer and our Board of Directors. A copy of this 
code is available on our website at http://investors.ondeck.com. We intend to satisfy the disclosure requirement under Item 5.05 
of Form 8-K regarding amendment to, or waiver from, a provision of our Code of Business Conduct and Ethics Policy by posting 
such  information  on  our  investor  relations  website  under  the  heading  “Governance—Governance  Documents”  at  http://
investors.ondeck.com.

Item 11.

Executive Compensation

The  information  required  by  this  item  will  be  included  under  the  captions  “Executive  Compensation”  and  under  the 
subheadings  “Board’s  Role  in  Risk  Oversight,”  “Non-Employee  Director  Compensation,”  “Outside  Director  Compensation 
Policy,” and “Compensation Committee Interlocks and Insider Participation” under the heading “Directors, Executive Officers 
and Corporate Governance” in the 2019 Proxy Statement and is incorporated herein by reference.

113

 
 
 
Item 12.

Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters

The information required by this item will be included under the captions “Security Ownership of Certain Beneficial Owners 
and Management” and under the subheading “Potential Payments upon Termination or Change in Control” and “Equity Benefit 
and Stock Plans” under the heading “Executive Compensation” in the 2019 Proxy Statement and is incorporated herein by reference.

Item 13.

Certain Relationships and Related Transactions, and Director Independence

The information required by this item will be included under the captions “Certain Relationships and Related Transactions” 
and  “Directors,  Executive  Officers  and  Corporate  Governance—Director  Independence”  in  the  2019  Proxy  Statement  and  is 
incorporated herein by reference.

Item 14.

Principal Accounting Fees and Services

The  information  required  by  this  item  will  be  included  under  the  caption  “Proposal  Two:  Ratification  of  Selection  of 

Independent Registered Public Accountants” in the 2019 Proxy Statement and is incorporated herein by reference.

114

 
 
PART IV

SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused 

this report to be signed on its behalf by the undersigned, thereunto duly authorized.

On Deck Capital, Inc.

/s/    Kenneth A. Brause     

Kenneth A. Brause
Chief Financial Officer
(Principal Financial Officer)

/s/      Nicholas Sinigaglia

Nicholas Sinigaglia
Chief Accounting Officer
(Principal Accounting Officer)

Date: March 1, 2019

Date: March 1, 2019

POWER OF ATTORNEY

KNOW ALL THESE PERSONS BY THESE PRESENTS, that each person whose signature appears below constitutes and 
appoints Noah Breslow, Kenneth A. Brause and Cory Kampfer, and each of them, his attorneys-in-fact, each with full power of 
substitution, for him in any and all capacities, to sign any and all amendments to this Annual Report on Form 10-K, and to file 
the same, with exhibits thereto and other documents in connection therewith, with the Securities and Exchange Commission, 
hereby ratifying and confirming all that each said attorneys-in-fact or his substitute or substitutes, may do or cause to be done by 
virtue hereof.

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following 

persons on behalf of the registrant and in the capacities and on the dates indicated.

115

 
 
 
Signature

Title

Date

/s/ Noah Breslow

Noah Breslow

/s/ Kenneth A. Brause
Kenneth A. Brause

/s/ Nicholas Sinigaglia
Nicholas Sinigaglia

/s/ Chandra Dhandapani

Chandra Dhandapani

/s/ Daniel Henson

Daniel Henson

/s/ Bruce P. Nolop

Bruce P. Nolop

/s/ Manolo Sánchez
Manolo Sánchez

/s/ Jane J. Thompson

Jane J. Thompson

/s/ Ronald F. Verni

Ronald F. Verni

/s/ Neil E. Wolfson

Neil E. Wolfson

March 1, 2019

March 1, 2019

March 1, 2019

March 1, 2019

March 1, 2019

March 1, 2019

March 1, 2019

March 1, 2019

March 1, 2019

March 1, 2019

Chief Executive Officer and
Director (Principal Executive
Officer)

Chief Financial Officer
(Principal Financial Officer)

Chief Accounting Officer
(Principal Accounting Officer)

Director

Director

Director

Director

Director

Director

Director

116

 Exhibit Index

Exhibit
Number
3.1

3.2

4.1

4.2

10.1+

10.2+

10.3+

10.4+

10.5+

10.6+

10.7+

10.8+

10.9+

Description

Amended and Restated Certificate of Incorporation

Amended and Restated Bylaws

Form of common stock certificate.

Form of warrant to purchase common stock.

Form of Indemnification Agreement between the Registrant 
and each of its directors and executive officers.

Amended and Restated 2007 Stock Incentive Plan and forms of 
agreements thereunder.

2014 Equity Incentive Plan and forms of agreements 
thereunder.

2014 Employee Stock Purchase Plan and form of agreement 
thereunder.
Employee Bonus Plan.

Outside Director Compensation Policy as amended through 
February 8, 2019.
Confirmatory Employment Offer Letter between the Registrant 
and Noah Breslow dated October 30, 2014.

Form of Change in Control and Severance Agreement between 
the Registrant and Noah Breslow.

Form of Change in Control and Severance Agreement between 
the Registrant and other executive officers.

10.10+

Form of Performance Unit Agreement

10.11

10.11.1

10.11.2

10.12

Lease, dated September 25, 2012, by and between the 
Registrant and 1400 Broadway Associates L.L.C.

Lease Modification Agreement, dated March 3, 2015, by and 
between Registrant and ESRT 1400 Broadway, L.P.

Partial Termination and Surrender Agreement and Fourth Lease 
Modification Agreement, dated February 1, 2018, by and 
between Registrant and ESRT 1400 Broadway, L.P. 

Fourth Amended and Restated Credit Agreement, dated as of 
March 20, 2017, by and among OnDeck Account Receivables 
Trust 2013-1 LLC, as Borrower, the Lenders party thereto from 
time to time, Deutsche Bank AG, New York Branch, as 
Administrative Agent for the Lenders and Collateral Agent for 
the Secured Parties, Deutsche Bank Trust Company Americas, 
as Paying Agent for the Lenders, and Deutsche Bank Securities 
Inc., as Syndication Agent, Documentation Agent and Lead 
Arranger.

10.13

10.14

Second Amended and Restated Loan and Security Agreement, 
dated March 21, 2011, by and among Small Business Asset 
Fund 2009 LLC, each Lender party thereto from time to time 
and Deutsche Bank Trust Company Americas, as amended 
January 10, 2014.

Base Indenture, dated May 17, 2016, by and between OnDeck 
Asset Securitization Trust II LLC and Deutsche Bank Trust 
Company Americas

117

Filed / 
Incorporated by
Reference from
Form *
8-K

Incorporated
by Reference
from Exhibit
Number
3.1

10-Q

S-1
S-1

S-1

S-1

S-1/A

Filed herewith
(1)
S-1

Filed herewith.

S-1

10-Q

10-Q

8-K

S-1

10-K

10-Q

Date Filed
12/22/2014

11/6/2018

11/10/2014
11/10/2014

11/10/2014

11/10/2014

12/4/2014

3.2

4.1
4.6

10.1

10.2

10.3

10.5

11/10/2014

10.7

10.1

10.2

10.1

10.12

10.21

10.1

11/10/2014

11/7/2017

11/7/2017

9/21/2016

11/10/2014

3/10/2015

5/8/2018

10-Q

10.2

5/9/2017

S-1

10.15

11/10/2014

10-Q

10.2

8/9/2016

 
10.15

10.16

10.17

10.18

10.19

10.20

10.21

10.22

10.23

Note Issuance and Purchase Agreement, dated as of November 
25, 2015, by and among OnDeck Asset Pool, LLC, in its 
capacity as Issuer, the Purchasers party thereto from time to 
time, Jefferies Funding LLC, as Administrative Agent for the 
Purchasers, and Deutsche Bank Trust Company Americas, as 
Paying Agent and as Collateral Agent for the Secured Parties

Form of Managed Applicant Commission Agreement between 
the Registrant and its funding advisors.

Fourth Amended and Restated Credit Agreement, dated as of 
December 17, 2018, among Receivable Assets of OnDeck 
LLC, as Borrower, the Lenders party thereto from time to time, 
SunTrust Bank, as Administrative Agent, and Wells Fargo 
Bank, N.A., as Paying Agent and Collateral Agent for the 
Secured Parties.
Second Amended and Restated Loan and Security Agreement, 
dated June 30, 2016, by and among On Deck Capital, Inc., as 
Borrower, Pacific Western Bank, as Lender and ODWS, LLC, 
as Guarantor.

10-K

10.19

3/3/2016

S-1

10.20

11/10/2014

Filed herewith.

10-K

10.23

3/2/2017

First Amendment to the Second Amended and Restated Loan 
and Security Agreement, dated October 11, 2016, by and 
among On Deck Capital, Inc., as Borrower, Pacific Western 
Bank, as Lender and ODWS, LLC, as Guarantor.

10-K

10.24

3/2/2017

Second Amendment to the Second Amended and Restated 
Loan and Security Agreement, dated November 17, 2016, by 
and among On Deck Capital, Inc., as Borrower, Pacific 
Western Bank, as Lender and ODWS, LLC, as Guarantor.

Third Amendment to the Second Amended and Restated Loan 
and Security Agreement, dated October 4, 2018, by and among 
On Deck Capital, Inc., as Borrower, Pacific Western Bank, as 
Lender, ODWS, LLC as Guarantor and ODX, LLC as 
Guarantor
Credit Agreement, dated as of December 8, 2016, by and 
among Prime OnDeck Receivable Trust II, LLC, as Borrower, 
the Lenders party thereto from time to time, Credit Suisse, AG, 
New York Branch, as Administrative Agent for the Class A 
Lenders, and Wells Fargo Bank, N.A., as Paying Agent and as 
Collateral Agent

10-K

10.25

3/2/2017

Filed herewith.

10-K

10.26

3/2/2017

Fourth Amendment to the Credit Agreement, dated as of 
November 19, 2018, by and among Prime OnDeck Receivable 
Trust II, LLC, as Borrower, the Lenders party thereto from time 
to time, Credit Suisse, AG, New York Branch, as 
Administrative Agent for the Class A Lenders, and Wells Fargo 
Bank, N.A., as Paying Agent and as Collateral Agent

Filed herewith.

10.24+

10.25+

10.26+

Confirmatory Employment Offer Letter between the Registrant 
and Kenneth A. Brause dated March 5, 2018
Confirmatory Employment Offer Letter between the Registrant 
and Andrea Gellert dated May 2, 2018
Confirmatory Employment Offer Letter between the Registrant 
and Cory Kampfer dated May 2, 2018

10-Q

10-Q

10-Q

10.2

10.3

10.4

5/8/2018

5/8/2018

5/8/2018

118

10.27

10.28

10.29

10.30

21.1

23.1

31.1

31.2

32.1

32.2

101.INS

Credit Agreement, dated as of April 13, 2018, by and among 
Loan Assets of OnDeck, LLC,  as Borrower, the Lenders party 
thereto from time to time, 20 Gates Management LLC, as 
Administrative Agent for the Class A Lenders and Deutsche 
Bank Trust Company Americas, as Paying Agent and as 
Collateral Agent for the Secured Parties.

Amendment No. 1 to the Base Indenture, dated April 17, 2018, 
by and between OnDeck Asset Securitization Trust II LLC and 
Deutsche Bank Trust Company Americas.

Series 2018-I Indenture Supplement, dated April 17, 2018, by 
and between OnDeck Asset Securitization Trust II LLC and 
Deutsche Bank Trust Company Americas.

Credit Agreement, dated as of August 8, 2018, by and among 
OnDeck Asset Funding II LLC, as Company, the Lenders from 
time to time party thereto, Ares Agent Services, L.P., as 
Administrative Agent and Collateral Agent, and Wells Fargo 
Bank, N.A., as Paying Agent.

List of subsidiaries of the Registrant.

Consent of Ernst & Young LLP, Independent Registered Public 
Accounting Firm.
Certification pursuant to Section 302 of the Sarbanes-Oxley 
Act of 2002, Rule 13a-14(a)/15d-14(a), by Chief Executive 
Officer.

Certification pursuant to Section 302 of the Sarbanes-Oxley 
Act of 2002, Rule 13a-14(a)/15d-14(a), by Chief Financial 
Officer.

Certification pursuant to 18 U.S.C. Section 1350, as adopted 
pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, by 
Chief Executive Officer.

Certification pursuant to 18 U.S.C. Section 1350, as adopted 
pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, by 
Chief Financial Officer.
XBRL Instance Document

10-Q

10.1

8/7/2018

10-Q

10-Q

10.2

10.3

8/7/2018

8/7/2018

10-Q

10.1

11/6/2018

Filed herewith.
Filed herewith.

Filed herewith.

Filed herewith.

Filed herewith.

Filed herewith.

Filed herewith.

101.SCH XBRL Taxonomy Extension Schema Document

Filed herewith.

101.CAL XBRL Taxonomy Extension Calculation Linkbase Document

Filed herewith.

101.DEF XBRL Taxonomy Extension Definition Linkbase Document

Filed herewith.

101.LAB XBRL Taxonomy Extension Labels Linkbase Document

Filed herewith.

101.PRE XBRL Taxonomy Extension Presentation Linkbase Document

Filed herewith.

*

+

All exhibits incorporated by reference to the Registrant's Form S-1 or S-1/A registration statements relate to Registration
No. 333-200043

Indicates a management contract or compensatory plan.

119

 
(1) 

The 2014 Employee Stock Purchase Plan is filed herewith solely to correct certain administrative errors and replaces 
the version filed with the Registrant's Form S-1/A registration statement filed on December 4, 2014.

120