Quarterlytics / Financial Services / Financial - Credit Services / OneMain

OneMain

omf · NYSE Financial Services
Claim this profile
Ticker omf
Exchange NYSE
Sector Financial Services
Industry Financial - Credit Services
Employees 10,000+
← All annual reports
FY2019 Annual Report · OneMain
Sign in to download
Loading PDF…
ONEMAIN HOLDINGS, INC. 

2019 ANNUAL REPORT

FINANCIAL HIGHLIGHTS

($ in millions, except per share amounts)

SELECT SEGMENT DATA (NON-GAAP)

2017

2018

2019

CONSUMER & INSURANCE (“C+I”) OPERATING DATA: 
C+I pretax income1 
C+I adjusted pretax income2               
C+I adjusted net income3         

Per Share Data: 
C+I adjusted diluted earnings per share4 

$676 
$760
$480

$787 
$905
$688

$1,168 
$1,206
$916

$3.54 

$5.06 

$6.72 

C+I NET FINANCE RECEIVABLES5

C+I NET FINANCE RECEIVABLES PER BRANCH5

2017

2018

2019

$14,820

$16,195

$18,421

2017

2018

2019

$9.0

$10.0

$11.6

CONSOLIDATED DATA

2017

2018

2019

OPERATING DATA: 
Interest income 
Interest expense 
Income before income taxes 
Net income attributable to OneMain Holdings, Inc.

EARNINGS PER SHARE: 
Basic 
Diluted

  BALANCE SHEET DATA:
Net finance receivables, less unearned insurance premium and 
claim reserves and allowance for finance receivable losses  
Total assets 
Total shareholders’ equity 

$3,196 
$816 
$431 
$183

$1.35
$1.35

$3,658 
$875 
$624
$447

$3.29
$3.29

$4,127 
$970 
$1,098 
$855

$6.28
$6.27

$13,670 
$19,433 
$3,278

$14,771 
$20,090 
$3,799

$16,767 
$22,817 
$4,330

1    C+I pretax income is reported using a “Segment Accounting Basis”, which (i) reflects our allocation methodologies for certain costs, primarily interest expense and other expenses, to reflect the manner in which we 

assess our business results and (ii) excludes the impact of applying purchase accounting. See OneMain Holdings, Inc. Annual Report on Form 10-K for year ended December 31, 2019, for reconciliations of our income 
before income tax expense on a Segment Accounting Basis to a GAAP Basis. 

2    C+I adjusted pretax income, a non-GAAP measure, excludes net loss on repurchases and repayments of debt, acquisition-related transaction and integration expenses, net gain on sale of cost method investment, and 
restructuring charges, See OneMain Holdings, Inc. Annual Report on Form 10-K for year ended December 31, 2019, for reconciliations of income before income taxes — Segment Accounting Basis to adjusted pretax 
income (non-GAAP). 

3    C+I adjusted net income, a non-GAAP measure, equals adjusted pretax income adjusted for estimated income taxes (24% statutory tax rate during 2018 and 2019, 37% during 2017). 

4    C+I adjusted diluted earnings per share is calculated as adjusted net income (non-GAAP) divided by the weighted average number of diluted shares outstanding (135.7 million shares for 2017, and 136.2 million 

shares for 2018, and 136.3 million shares for 2019). 

5    Reflects period end data on a Segment Accounting Basis.

.

ONEMAIN ANNUAL REPORT 2019

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
A MESSAGE FROM DOUG SHULMAN

Dear Shareholders, 

Over the past several years, OneMain has made great strides in strengthening our core business and 
optimizing all aspects of the business to drive future performance. We launched and executed important 
initiatives across our business in 2019, which we believe will serve us well in this challenging economic 
environment. 

We have provided responsible lending solutions to hardworking Americans 
for more than 100 years and have successfully navigated changing business 
cycles so that we could continue serving our customers. We are confident in 
the core strengths of our business model, which include: 

•   Strong capital and liquidity. Our balance sheet and liquidity profile are 
     strong as a result of numerous actions taken during the last several years.

•   Disciplined underwriting. We are using our decades of experience and 
     proprietary data to serve our customers while maintaining an appropriately 
     conservative portfolio risk management program.

•   Continuous stress testing. We stress test our portfolio regularly and 
     believe we are well positioned for both mild and severe downturns.

•   Focus on serving our customers. Our top priority is to serve and care for 
     our customers, and we have made great progress in enhancing the 
     customer experience at OneMain. We are actively engaged in helping 
     customers impacted by COVID-19 and will continue to focus on providing 
     value and service to our customers in the years to come.  

•   Resilient operating model. We have a resilient hybrid operating model, 
     with a nationwide branch network supported by central call centers and 
     digital capabilities. This model gives us competitive advantages and 
     ensures operational flexibility in all economic environments. 

44 states

1,500+ branches in 
88% of Americans live 
2.4MM  customers 

less than 25 miles 
from our branches

serviced 
in 2019

100+

years of lending 
through all 
economic cycles

9,500  team 

members

I am proud of our team and their dedication to customers. We are committed to offering valuable products at 
fair prices. We take the time to thoroughly understand the needs of our customers and doing so allows them 
to make informed and responsible decisions that help them overcome the financial challenges they face.

ONEMAIN ANNUAL REPORT 2019

continued

 
 
 
 
 
 
We strive to create a great place to work for employees, where they are respected, valued and feel 
appreciated for their contributions. And we believe in the importance of good corporate citizenship and 
actively participating in the communities where we work and live. 

This report will provide you with our 2019 performance, including: 

•   Delivering strong earnings. We earned $916 million in C&I adjusted net income, a 33 percent increase 
     over 2018.

•   Further strengthening our balance sheet. We built a liquidity position that allows us to continue to make 
     loans and invest in our business for multiple years, even with no access to capital markets.  

•   Attracting and serving great customers. We grew ending net receivables by $2.2 billion, or 14 percent 
     year-over-year.

•   Delivering strong credit performance, ending at the low end of our 6 to 7 percent net charge-off range. 

•   Continuing to optimize our marketing and customer touch points so that we are well positioned to 
     provide relevant and personalized offers to our customers. 

•   Advancing our best-in-class data analytics and modeling capabilities to support key business processes, 
     including applications, credit decisions and collections.  

•   Enhancing our omni-channel customer service strategy, including upgrades to our mobile app, 
     expanded phone servicing and loan closing options, and a pilot program for digital loan closings. 

As I write this letter, the world is confronting the COVID-19 pandemic. OneMain is taking active and decisive 
steps in this complicated time and remains committed to the safety of our employees, while also continuing 
to serve our customers. 

The business we have built for more than a century – with a focus on liquidity, credit discipline and 
customers – is proven and resilient. We are committed to helping our employees and our customers meet 
the challenges of this unprecedented time. 

Sincerely 

Doug Shulman 
President & Chief Executive Officer

ONEMAIN ANNUAL REPORT 2019

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C.  20549
FORM 10-K

(Mark One)
☑

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT
OF 1934

For the fiscal year ended December 31, 2019

OR

☐

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
ACT OF 1934

For the transition period from                              to                             

Commission file number 

001-36129 (OneMain Holdings, Inc.)
001-06155 (Springleaf Finance Corporation)

ONEMAIN HOLDINGS, INC.
SPRINGLEAF FINANCE CORPORATION
(Exact name of registrant as specified in its charter)

Delaware (OneMain Holdings, Inc.)

Indiana (Springleaf Finance Corporation)

(State of incorporation)

27-3379612

35-0416090
(I.R.S. Employer Identification No.)

601 N.W. Second Street, Evansville, IN 47708
(Address of principal executive offices)  (Zip code)

(812) 424-8031
(Registrant’s telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Securities Exchange Act of 1934:

OneMain Holdings, Inc.:

Title of each class

Trading Symbol

Name of each exchange on which registered

Common Stock, par value $0.01 per share

OMF

New York Stock Exchange

Springleaf Finance Corporation: None

Securities registered pursuant to Section 12(g) of the Act: None

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.       
OneMain Holdings, Inc.                                                                                                        

Springleaf Finance Corporation                                                                                           

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or 15(d) of the Act.         
OneMain Holdings, Inc.                                                                                                          

Springleaf Finance Corporation                                                                                              

Yes ☑ No ☐
Yes ☑ No ☐

Yes ☐ No ☑
Yes ☐ No ☑

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during 
the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for 
the past 90 days.      
OneMain Holdings, Inc.                                                                                                         
Springleaf Finance Corporation                                                                                            

Yes ☑ No ☐
Yes ☑ No ☐

    
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of 
Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).      
OneMain Holdings, Inc.                                                                                                         

Springleaf Finance Corporation                                                                                             

Yes ☑ No ☐
Yes ☑ No ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an 
emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” 
in Rule 12b-2 of the Exchange Act.

OneMain Holdings, Inc.:

Large accelerated filer ☑ Accelerated filer ☐

Non-accelerated filer ☐ Smaller reporting company ☐ Emerging growth company ☐

Springleaf Finance Corporation:

Large accelerated filer ☐ Accelerated filer ☐

Non-accelerated filer ☑ Smaller reporting company ☐ Emerging growth company ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or 
revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. 
OneMain Holdings, Inc.                                                                                                                    

Springleaf Finance Corporation                                                                                                        

       ☐
       ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).                  
OneMain Holdings, Inc.                                                                                                                 

Springleaf Finance Corporation                                                                                                     

Yes ☐ No ☑
Yes ☐ No ☑

The aggregate market value of the voting and non-voting common equity of OneMain Holdings, Inc. held by non-affiliates as of the close of business on June 
28, 2019 was $2,596,092,195. All of Springleaf Finance Corporation’s common stock is held by OneMain Holdings, Inc. The registrant is directly owned by 
OneMain Holdings, Inc.

At January 31, 2020, there were 136,194,462 shares of OneMain Holdings, Inc.'s common stock, $0.01 par value, outstanding.
At January 31, 2020, there were 10,160,021 shares of Springleaf Finance Corporation's common stock, $0.50 par value, outstanding.

This annual report on Form 10-K (“Annual Report”) is a combined report being filed separately by two different registrants: OneMain Holdings, Inc. and 
Springleaf Finance Corporation. Springleaf Finance Corporation’s equity securities are owned directly by OneMain Holdings, Inc. The information in this 
Annual Report on Form 10-K is equally applicable to OneMain Holdings, Inc. and Springleaf Finance Corporation, except where otherwise indicated. 
Springleaf Finance Corporation meets the conditions set forth in General Instructions I(1)(a) and (b) of Form 10-K and, to the extent applicable, is therefore 
filing this form with a reduced disclosure format.

DOCUMENTS INCORPORATED BY REFERENCE
The information required by Part III (Items 10, 11, 12, 13, and 14) of this Annual Report on Form 10-K is incorporated by reference from OneMain Holdings, 
Inc.'s Definitive Proxy Statement for its 2020 Annual Meeting to be filed with the Securities and Exchange Commission pursuant to Regulation 14A.

2

Explanatory Note

This report combines the Annual Reports on Form 10-K for the year ended December 31, 2019 for OneMain Holdings, Inc. 
(“OMH”), and its wholly-owned direct subsidiary, Springleaf Finance Corporation (“SFC”). The information in this Annual 
Report on Form 10-K is equally applicable to OMH and SFC, except where otherwise indicated.

OMH and SFC is each filing on its own behalf all the information contained in this report that relates to OMH and SFC, 
respectively. Each registrant is not filing any information that does not relate to its own entity and therefore makes no 
representation to any such information.

OMH is a financial services holding company whose subsidiaries engage in the consumer finance and insurance businesses. 
Prior to the completion of the merger described below, OMH’s direct subsidiary was Springleaf Finance, Inc. (“SFI”).

On September 20, 2019, SFC entered into a merger agreement with its direct parent, SFI, to merge SFI with and into SFC, with 
SFC as the surviving entity. The merger was effective in SFC's consolidated financial statements as of July 1, 2019. As a result 
of SFI's merger with and into SFC, SFC became a wholly-owned direct subsidiary of OMH.

OMH and SFC are referred to in this report, collectively with their subsidiaries, whether directly or indirectly owned, as “the 
Company,” “we,” “us,” or “our.”

Management operates OMH and SFC as one enterprise and believes that combining the Annual Reports on Form 10-K into a 
single report will result in the following benefits:

•

•

•

Facilitate a better understanding by the investors of OMH and SFC by presenting the business in the same manner as 
management views and operates the business;
Provide a straightforward presentation by removing duplicate disclosures as substantially all the disclosures for OMH 
and SFC are the same; and
Create time and cost efficiencies through the preparation of one combined report instead of two separate reports.

There are nominal differences between OMH and SFC, and to help investors understand these differences, this report presents 
the following as separate notes or sections for OMH and SFC:

•
•
•
•
•

Consolidated Financial Statements; 
Note   2 - Reconciliation of Springleaf Finance Corporation Results to OneMain Holdings, Inc. Results;
Note 13 - Capital Stock and Earnings Per Share (OMH Only);
Note 15 - Income Taxes; and
Note 16 - Leases and Contingencies

This report also includes separate Item 9A (Controls and Procedures) and separate certifications for OMH and SFC in order to 
establish that the Chief Executive Officer and the Chief Financial Officer of each entity have made the requisite certifications 
and that OMH and SFC are compliant with Rule 13a-15 or Rule 15d-15 of the Securities Exchange Act of 1934, as amended, 
and 18 U.S.C. §1350.

3

TABLE OF CONTENTS

Forward-Looking Statements................................................................................................................................................................

PART I

Item 1.

Item 1A.

Item 1B.

Item 2.

Item 3.

Item 4.

PART II
Item 5.

Item 6.

Item 7.

Item 7A.

Item 8.

Item 9.

Item 9A.

Item 9B.

PART III
Item 10.

Item 11.

Item 12.

Item 13.

Item 14.

PART IV

Item 15.

Item 16.

Business..................................................................................................................................................................

Risk Factors............................................................................................................................................................

Unresolved Staff Comments...................................................................................................................................

Properties................................................................................................................................................................

Legal Proceedings...................................................................................................................................................

Mine Safety Disclosures.........................................................................................................................................

Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 
Securities................................................................................................................................................................

Selected Financial Data..........................................................................................................................................

Management’s Discussion and Analysis of Financial Condition and Results of Operations................................

Quantitative and Qualitative Disclosures About Market Risk...............................................................................

Financial Statements and Supplementary Data......................................................................................................

   Report of Independent Registered Public Accounting Firm (OneMain Holdings, Inc.).....................................

   Report of Independent Registered Public Accounting Firm (Springleaf Finance Corporation).........................

Financial Statements of OneMain Holdings, Inc. and Subsidiaries:

        Consolidated Balance Sheets .........................................................................................................................

        Consolidated Statements of Operations..........................................................................................................

        Consolidated Statements of Comprehensive Income.....................................................................................

        Consolidated Statements of Shareholders’ Equity.........................................................................................

        Consolidated Statements of Cash Flows........................................................................................................

Financial Statements of Springleaf Finance Corporation and Subsidiaries:

        Consolidated Balance Sheets..........................................................................................................................

        Consolidated Statements of Operations..........................................................................................................

        Consolidated Statements of Comprehensive Income.....................................................................................

        Consolidated Statements of Shareholder's Equity..........................................................................................

        Consolidated Statements of Cash Flows........................................................................................................

   Notes to the Consolidated Financial Statements.................................................................................................

Changes in and Disagreements with Accountants on Accounting and Financial Disclosure................................

Controls and Procedures.........................................................................................................................................

        Controls and Procedures of OneMain Holdings, Inc......................................................................................

        Controls and Procedures of Springleaf Finance Corporation.........................................................................

Other Information...................................................................................................................................................

Directors, Executive Officers and Corporate Governance.....................................................................................

Executive Compensation........................................................................................................................................

Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters..............

Certain Relationships and Related Transactions, and Director Independence.......................................................

Principal Accounting Fees and Services................................................................................................................

Exhibits and Financial Statement Schedules..........................................................................................................

Form 10-K Summary..............................................................................................................................................

4

9

12

21

40

41

41

41

42

44

45

66

67

68

70

71

72

73

74

75

77

78

79

80

81

83

140

140

140

141

142

143

143

143

143

143

144

144

GLOSSARY
Terms and abbreviations used in this report are defined below.

Term or Abbreviation

Definition

Omnibus Plan

OneMain Holdings, Inc. Amended and Restated 2013 Omnibus Incentive Plan, effective May 25, 2016, 
under which equity-based awards are granted to selected management employees, non-employee 
directors, independent contractors, and consultants

30-89 Delinquency ratio

net finance receivables 30-89 days past due as a percentage of net finance receivables

401(k) Plan

OneMain 401(k) Plan, previously defined as the Springleaf Financial Services 401(k) Plan

5.25% SFC Notes due 2019

$700 million of 5.25% Senior Notes due 2019 issued by SFC on December 3, 2014, guaranteed by 
OMH and redeemed in full on March 25, 2019

5.375% SFC Notes due 2029

$750 million of 5.375% Senior Notes due 2029 issued by SFC on November 7, 2019 and guaranteed by 
OMH

6.00% SFC Notes due 2020

$300 million of 6.00% Senior Notes due 2020 issued by SFC on May 29, 2013, guaranteed by OMH 
and redeemed in full on April 15, 2019

6.125% SFC Notes due 2024

$1.0 billion of 6.125% Senior Notes due 2024 issued by SFC on February 22, 2019 and $300 million of 
6.125% Senior Notes due 2024 issued by SFC on July 2, 2019 and, in each case, guaranteed by OMH

6.625% SFC Notes due 2028

$800 million of 6.625% Senior Notes due 2028 issued by SFC on May 9, 2019 and guaranteed by 
OMH

A&S

ABO

ABS

Acquisitions and Servicing

accumulated benefit obligation

asset-backed securities

Accretable yield

the excess of the cash flows expected to be collected on the purchased credit impaired finance 
receivables over the discounted cash flows

Adjusted pretax income (loss)

a non-GAAP financial measure used by management as a key performance measure of our segment

AHL

AIG

American Health and Life Insurance Company, an insurance subsidiary of OneMain

AIG Capital Corporation, a subsidiary of American International Group, Inc.

AIG Share Sale Transaction

Annual Report

sale by SFH of 4,179,678 shares of OMH common stock pursuant to an Underwriting Agreement 
entered into February 21, 2018 among OMH, SFH and Morgan Stanley & Co. LLC

this Annual Report on Form 10-K of OMH and SFC for the fiscal year ended December 31, 2019, filed 
with the SEC on February 14, 2020

AOCI

Apollo

Accumulated other comprehensive income (loss)

Apollo Global Management, LLC and its consolidated subsidiaries 

Apollo-Värde Group

an investor group led by funds managed by Apollo and Värde

Apollo-Värde Transaction

the purchase by the Apollo-Värde Group of 54,937,500 shares of OMH common stock from SFH 
pursuant to the Share Purchase Agreement for an aggregate purchase price of approximately $1.4 
billion in cash on June 25, 2018

ASC

ASU

Accounting Standards Codification

Accounting Standards Update

Average daily debt balance

average of debt for each day in the period

Average net receivables

average of monthly average net finance receivables (net finance receivables at the beginning and end of 
each month divided by two) in the period

BPS

C&I

CDO

CEO

CFO

CFPB

Citigroup

CMBS

basis points

Consumer and Insurance

collateralized debt obligations

chief executive officer

chief financial officer

Consumer Financial Protection Bureau

CitiFinancial Credit Company

commercial mortgage-backed securities

Compensation Committee

the committee of the OMH Board of Directors, which oversees OMH's compensation programs 

Contribution

On June 22, 2018, SFC entered into a Contribution Agreement with SFI, a wholly-owned subsidiary of 
OMH. Pursuant to the Contribution Agreement, Independence was contributed by SFI to SFC. 

5

Term or Abbreviation

Definition

December 2018 Real Estate Loan 
Sale

SFC and certain of its subsidiaries sold a portfolio of real estate, classified in finance receivables held 
for sale, for aggregate cash proceeds of $100 million on December 21, 2018.

Dodd-Frank Act

the Dodd-Frank Wall Street Reform and Consumer Protection Act

DOI

ERISA

Department of Insurance

Employee Retirement Income Security Act of 1974

Excess Retirement Income Plan

Springleaf Financial Services Excess Retirement Income Plan

Exchange Act

FASB

Securities Exchange Act of 1934, as amended

Financial Accounting Standards Board

February 2019 Real Estate Loan 
Sale

SFC and certain of its subsidiaries sold a portfolio of real estate loans with a carrying value of $16 
million, classified in finance receivables held for sale, for aggregate cash proceeds of $19 million on 
February 5, 2019

FICO score

a credit score created by Fair Isaac Corporation

Fixed charge ratio

earnings less income taxes, interest expense, extraordinary items, goodwill impairment, and any 
amounts related to discontinued operations, divided by the sum of interest expense and any preferred 
dividends

Fortress

Fortress Investment Group LLC

Fortress Acquisition

transaction by which FCFI Acquisition LLC, an affiliate of Fortress, acquired an 80% economic interest 
of the sole stockholder of SFC for a cash purchase price of $119 million, effective November 30, 2010

Fortress Transaction

the distributions by SFH to Fortress resulting from the Apollo-Värde Transaction

GAAP

GAP

GLBA

generally accepted accounting principles in the United States of America

guaranteed asset protection

Gramm-Leach-Bliley Act

Gross charge-off ratio

annualized gross charge-offs as a percentage of average net receivables

Indenture

Independence

the SFC Base Indenture, together with all subsequent Supplemental Indentures 

Independence Holdings, LLC

Investment Company Act

Investment Company Act of 1940

IRS

Internal Revenue Service

Junior Subordinated Debenture

$350 million aggregate principal amount of 60-year junior subordinated debt issued by SFC under an 
indenture dated January 22, 2007, by and between SFC and Deutsche Bank Trust Company, as trustee, 
and guaranteed by OMH

KBRA

LIBOR

Loss ratio

Merit

Military Lending Act

Moody’s

NAV

Net charge-off ratio

Net interest income

OCLI

ODART

OGSC

OMFG

OMFH

OMFH Indenture

OMFH Notes

Kroll Bond Rating Agency, Inc.

London Interbank Offered Rate

annualized net charge-offs, net writedowns on real estate owned, net gain (loss) on sales or real estate 
owned, and operating expenses related to real estate owned as a percentage of average real estate loans

Merit Life Insurance Co., a former insurance subsidiary of SFC. In the fourth quarter of 2019, the 
Company sold all of the issued and outstanding shares in Merit to a third party

governs certain consumer lending to active-duty service members and covered dependents and limits, 
among other things, the interest rate that may be charged

Moody’s Investors Service, Inc.

net asset valuation

annualized net charge-offs as a percentage of average net receivables

interest income less interest expense

OneMain Consumer Loan, Inc

OneMain Direct Auto Receivables Trust

OneMain General Services Corporation, successor to Springleaf General Services Corporation and 
SFMC

OneMain Financial Group, LLC

OneMain Financial Holdings, LLC

Indenture entered into on December 11, 2014, as amended or supplemented from time to time, by 
OMFH and certain of its subsidiaries in connection with the issuance of the OMFH Notes

collectively, $700 million aggregate principal amount of 6.75% Senior Notes due 2019 and $800 
million in aggregate principal amount of 7.25% Senior Notes due 2021

6

Term or Abbreviation

Definition

OMFH Supplemental Indenture

Second Supplemental Indenture, dated as of November 8, 2016, to the OMFH Indenture

OMFIT

OMH

OneMain

OneMain Financial Issuance Trust

OneMain Holdings, Inc.

OneMain Financial Holdings, LLC, collectively with its subsidiaries

OneMain Acquisition

Acquisition of OneMain from CitiFinancial Credit Company, effective November 1, 2015

Other securities

Other SFC Notes

PBO

PVFP

securities for which the fair value option was elected and equity securities. Other Securities recognize 
unrealized gains and losses in investment revenues

collectively, SFC’s 8.25% Senior Notes due 2023, and 7.75% Senior Notes due 2021, on a senior 
unsecured basis, and the Junior Subordinated Debenture, on a junior subordinated basis, issued by SFC 
and guaranteed by OMH

projected benefit obligation

present value of future profits

Recovery ratio

annualized recoveries on net charge-offs as a percentage of average net receivables

Retail sales finance portfolio

collectively, retail sales finance contracts and revolving retail accounts

RMBS

RSAs

RSUs

S&P

residential mortgage-backed securities

restricted stock awards

restricted stock units

S&P Global Ratings (formerly known as Standard & Poor’s Ratings Service)

Sale of SpringCastle interests

the March 31, 2016 sale by SpringCastle Holdings, LLC and Springleaf Acquisition Corporation of the 
equity interest in the SpringCastle Joint Venture

SCLH

SEC

Springleaf Consumer Loan Holding Company

U.S. Securities and Exchange Commission

Securities Act

Securities Act of 1933, as amended

Segment Accounting Basis

a basis used to report the operating results of our C&I segment and our Other components, which 
reflects our allocation methodologies for certain costs and excludes the impact of applying purchase 
accounting

SERP

Supplemental Executive Retirement Plan

Settlement Agreement

a Settlement Agreement with the U.S. Department of Justice entered into by OMH and certain of its 
subsidiaries on November 13, 2015, in connection with the OneMain Acquisition

SFC

Springleaf Finance Corporation

SFC Base Indenture

Indenture, dated as of December 3, 2014

SFC Eighth Supplemental 
Indenture

SFC Fifth Supplemental 
Indenture

SFC First Supplemental 
Indenture

SFC Fourth Supplemental 
Indenture

SFC Guaranty Agreements

SFC Ninth Supplemental 
Indenture

SFC Second Supplemental 
Indenture

SFC Senior Notes Indentures

SFC Seventh Supplemental 
Indenture

Eighth Supplemental Indenture, dated as of May 9, 2019, to the SFC Base Indenture

Fifth Supplemental Indenture, dated as of March 12, 2018, to the SFC Base Indenture

First Supplemental Indenture, dated as of December 3, 2014, to the SFC Base Indenture

Fourth Supplemental Indenture, dated as of December 8, 2017, to the SFC Base Indenture

agreements entered into on December 30, 2013 by OMH whereby it agreed to fully and unconditionally 
guarantee the payments of principal, premium (if any), and interest on the Other SFC Notes, and the 
6.00% Senior Notes due 2020, which were redeemed in full on April 15, 2019

Ninth Supplemental Indenture, dated as of November 7, 2019, to the SFC Base Indenture

Second Supplemental Indenture, dated as of April 11, 2016, to the SFC Base Indenture

the SFC Base Indenture as supplemented by the SFC First Supplemental Indenture, the SFC Second 
Supplemental Indenture, the SFC Third Supplemental Indenture, the SFC Fourth Supplemental 
Indenture, the SFC Fifth Supplemental Indenture, the SFC Sixth Supplemental Indenture, the SFC 
Seventh Supplemental Indenture, the SFC Eighth Supplemental Indenture and the SFC Ninth 
Supplemental Indenture

Seventh Supplemental Indenture, dated as of February 22, 2019, to the SFC Base Indenture

7

Term or Abbreviation

Definition

SFC Sixth Supplemental 
Indenture

SFC Third Supplemental 
Indenture

SFC Trust Guaranty Agreement

SFH 

SFI

SFMC

Sixth Supplemental Indenture, dated as of May 11, 2018, to the SFC Base Indenture

Third Supplemental Indenture, dated as of May 15, 2017, to the SFC Base Indenture

agreement entered into on December 30, 2013 by OMH whereby it agreed to fully and unconditionally 
guarantee the related payment obligations under the trust preferred securities in connection with the 
Junior Subordinated Debenture

Springleaf Financial Holdings, LLC, an entity owned primarily by a private equity fund managed by an 
affiliate of Fortress that sold 54,937,500 shares of OMH's common stock to the Apollo-Värde Group in 
the Apollo-Värde Transaction

Springleaf Finance, Inc.

Springleaf Finance Management Corporation

Share Purchase Agreement

a share purchase agreement entered into on January 3, 2018, among the Apollo-Värde Group, SFH and 
the Company to acquire from SFH 54,937,500 shares of OMH's common stock that was issued and 
outstanding as of such date, representing the entire holdings of OMH's stock beneficially owned by 
Fortress

SLFT

SMHC

Springleaf Funding Trust

Springleaf Mortgage Holding Company

SpringCastle Interests Sale

the March 31, 2016 sale by SpringCastle Holdings, LLC and Springleaf Acquisition Corporation of the 
equity interest in the SpringCastle Joint Venture

SpringCastle Joint Venture

SpringCastle Portfolio

Springleaf

Tangible equity

joint venture among SpringCastle America, LLC, SpringCastle Credit, LLC, SpringCastle Finance, 
LLC, and SpringCastle Acquisition LLC in which SpringCastle Holdings, LLC previously owned a 
47% equity interest in each of SpringCastle America, LLC, SpringCastle Credit, LLC and SpringCastle 
Finance, LLC and Springleaf Acquisition Corporation previously owned a 47% equity interest in 
SpringCastle Acquisition LLC

loans the Company previously owned and now service on behalf of a third party. On March 31, 2016, 
the portfolio was sold in connection with the “Sale of SpringCastle interests”

OMH and its subsidiaries (other than OneMain)

total equity less accumulated other comprehensive income or loss

Tangible managed assets

total assets less goodwill and other intangible assets

Tax Act

Public Law 115-97 amending the Internal Revenue Code of 1986

TDR finance receivables

troubled debt restructured finance receivables. Debt restructuring in which a concession is granted to 
the borrower as a result of economic or legal reasons related to the borrower’s financial difficulties

TILA

Triton

Trust preferred securities

Unearned finance charges

UPB

Värde

VIEs

VOBA

Truth In Lending Act

Triton Insurance Company, an insurance subsidiary of OneMain

capital securities classified as debt for accounting purposes but due to their terms are afforded, at least 
in part, equity capital treatment in the calculation of effective leverage by rating agencies

the amount of interest that is capitalized at time of origination on a precompute loan that will be earned 
over the remaining contractual life of the loan

unpaid principal balance for interest bearing accounts and the gross remaining contractual payments 
less the unaccreted balance of unearned finance charges for precompute accounts

Värde Partners, Inc.

variable interest entities

value of business acquired

Weighted average interest rate

annualized interest expense as a percentage of average debt

XBRL

Yield

Yosemite

eXtensible Business Reporting Language

annualized finance charges as a percentage of average net receivables

Yosemite Insurance Company, a former insurance subsidiary of SFC. In the third quarter of 2018, the 
Company sold all of the issued and outstanding shares in Yosemite to a third party

8

Forward-Looking Statements

This report contains “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. 
Forward-looking statements are not statements of historical fact but instead represent only management’s current beliefs 
regarding future events. By their nature, forward-looking statements are subject to risks, uncertainties, assumptions, and other 
important factors that may cause actual results, performance or achievements to differ materially from those expressed in or 
implied by such forward-looking statements. We caution you not to place undue reliance on these forward-looking statements, 
which speak only as of the date they were made. We do not undertake any obligation to update or revise these forward-looking 
statements to reflect events or circumstances after the date of this report or to reflect the occurrence of unanticipated events or 
the non-occurrence of anticipated events, whether as a result of new information, future developments, or otherwise, except as 
required by law. Forward-looking statements include, without limitation, statements concerning future plans, objectives, goals, 
projections, strategies, events, or performance, and underlying assumptions and other statements related thereto. Statements 
preceded by, followed by or that otherwise include the words “anticipates,” “appears,” “are likely,” “believes,” “estimates,” 
“expects,” “foresees,” “intends,” “plans,” “projects,” and similar expressions or future or conditional verbs such as “would,” 
“should,” “could,” “may,” or “will” are intended to identify forward-looking statements. Important factors that could cause 
actual results, performance, or achievements to differ materially from those expressed in or implied by forward-looking 
statements include, without limitation, the following:

•

•

•

•

•

•

•

•

•

•

•

•

adverse changes in general economic conditions, including the interest rate environment and the financial markets;

risks related to the acquisition or sale of assets or businesses or the formation, termination, or operation of joint 
ventures or other strategic alliances, including increased loan delinquencies or net charge-offs, integration or migration 
issues, increased costs of servicing, incomplete records, and retention of customers;

our estimates of the allowance for finance receivable losses may not be adequate to absorb actual losses, causing our 
provision for finance receivable losses to increase, which would adversely affect our results of operations;

increased levels of unemployment and personal bankruptcies;

a change in the proportion of secured loans may affect our personal loan receivables and portfolio yield;

adverse changes in the rate at which we can collect or potentially sell our finance receivables portfolio;

natural or accidental events such as earthquakes, hurricanes, tornadoes, fires, or floods affecting our customers, 
collateral, or our branches or other operating facilities;

war, acts of terrorism, riots, civil disruption, pandemics, disruptions in the operation of our information systems, or 
other events disrupting business or commerce;

a failure in or breach of our operational or security systems or infrastructure or those of third parties, including as a 
result of cyber-attacks, or other cyber-related incidents involving the loss, theft or unauthorized disclosure of 
personally identifiable information, or “PII,” of our present or former customers;

our credit risk scoring models may be inadequate to properly assess the risk of customer unwillingness or lack of 
capacity to repay;

adverse changes in our ability to attract and retain employees or key executives to support our businesses;

increased competition, or changes in customer responsiveness to our distribution channels, an inability to make 
technological improvements, and the ability of our competitors to offer a more attractive range of personal loan 
products than we offer;

9

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

changes in federal, state, or local laws, regulations, or regulatory policies and practices that adversely affect our ability 
to conduct business or the manner in which we currently are permitted to conduct business, such as licensing 
requirements, pricing limitations or restrictions on the method of offering products, as well as changes that may result 
from increased regulatory scrutiny of the sub-prime lending industry, our use of third-party vendors and real estate 
loan servicing, or changes in corporate or individual income tax laws or regulations, including effects of the Tax Act;

risks associated with our insurance operations, including insurance claims that exceed our expectations or insurance 
losses that exceed our reserves;

our inability to successfully implement our growth strategy for our consumer lending business or successfully acquire 
portfolios of personal loans;

declines in collateral values or increases in actual or projected delinquencies or net charge-offs;

potential liability relating to finance receivables which we have sold or securitized or may sell or securitize in the 
future if it is determined that there was a non-curable breach of a representation or warranty made in connection with 
such transactions;

the costs and effects of any actual or alleged violations of any federal, state, or local laws, rules or regulations, 
including any associated litigation;

the costs and effects of any fines, penalties, judgments, decrees, orders, inquiries, investigations, subpoenas, or 
enforcement or other proceedings of any governmental or quasi-governmental agency or authority and any associated 
litigation;

our continued ability to access the capital markets and maintain adequate current sources of funds to satisfy our cash 
flow requirements;

our ability to comply with our debt covenants;

our ability to generate sufficient cash to service all of our indebtedness;

any material impairment or write-down of the value of our assets;

the ownership of OMH's common stock continues to be highly concentrated, which may prevent other minority 
stockholders from influencing significant corporate decisions and may result in conflicts of interest;

the effects of any downgrade of our debt ratings by credit rating agencies, which could have a negative impact on our 
cost of and/or access to capital;

our substantial indebtedness, which could prevent us from meeting our obligations under our debt instruments and 
limit our ability to react to changes in the economy or our industry or our ability to incur additional borrowings;

our ability to maintain sufficient capital levels in our regulated and unregulated subsidiaries;

changes in accounting standards or tax policies and practices and the application of such new standards, policies and 
practices;

• management estimates and assumptions, including estimates and assumptions about future events, may prove to be 

incorrect; and

•

various risks relating to continued compliance with the Settlement Agreement with the U.S. Department of Justice.

10

We also direct readers to the other risks and uncertainties discussed in "Risk Factors" in Part I - Item 1A of this report and in 
other documents we file with the SEC.

If one or more of these or other risks or uncertainties materialize, or if our underlying assumptions prove to be incorrect, our 
actual results may vary materially from what we may have expressed or implied by these forward-looking statements. You 
should specifically consider the factors identified in this report that could cause actual results to differ before making an 
investment decision to purchase our securities and should not place undue reliance on any of our forward-looking statements. 
Furthermore, new risks and uncertainties arise from time to time, and it is impossible for us to predict those events or how they 
may affect us.

11

PART I

Item 1. Business.

BUSINESS OVERVIEW

This report combines the Annual Reports on Form 10-K for the year ended December 31, 2019 for OneMain Holdings, Inc. 
(“OMH”), a financial service holding company, and its wholly-owned direct subsidiary, Springleaf Finance Corporation 
(“SFC”). The information in this combined report is equally applicable to OMH and SFC, except where otherwise indicated. 
OMH and SFC are referred to in this report, collectively with their subsidiaries, whether directly or indirectly owned, as “the 
Company,” “we,” “us,” or “our.”

As the nation’s largest lending-exclusive consumer finance company, we:

•
•
•
•

provide responsible personal loan products;
offer optional credit insurance and other products;
service loans owned by us and service loans owned by third-parties;
pursue strategic acquisitions and dispositions of assets and businesses, including loan portfolios or other financial 
assets; and,

• may establish joint ventures or enter into other strategic alliances.

We provide origination, underwriting and servicing of personal loans, primarily to non-prime customers. We believe we are 
well positioned for future growth, with an experienced management team, proven access to the capital markets, and strong 
demand for consumer credit. At December 31, 2019, we had $18.4 billion of personal loans due from approximately 2.44 
million customer accounts.

Our network of over 1,500 branches in 44 states is staffed with expert personnel and is complemented by our online personal 
loan origination capabilities and centralized operations, which allow us to reach customers located outside our branch network. 
Our digital platform provides our current and prospective customers with the option of applying for a personal loan via our 
website, www.omf.com.

We also pursue strategic acquisitions and dispositions of assets and businesses, including loan portfolios and other financial 
assets, as well as fee-based opportunities in servicing loans for others in connection with potential strategic portfolio 
acquisitions through our centralized operations. See “Centralized Operations” below for further information on our centralized 
servicing centers.

Prior to June 25, 2018, Springleaf Financial Holdings, LLC (“SFH”) owned approximately 44% of OMH’s common stock. SFH 
was owned primarily by a private equity fund managed by an affiliate of Fortress. On June 25, 2018, an investor group led by 
funds managed by affiliates of Apollo and Värde (the “Apollo-Värde Group”) completed its purchase from SFH of 54,937,500
shares of OMH's common stock at a purchase price per share of $26.00 for an aggregate purchase price of approximately $1.4 
billion in cash (the “Apollo-Värde Transaction”). Upon closing of the Apollo-Värde Transaction, OMH entered into an 
Amended and Restated Stockholders’ Agreement, the terms of which are described in the OMH Current Report on Form 8-K 
filed with the SEC on June 25, 2018. As provided for in the Amended and Restated Stockholders’ Agreement, the Apollo-
Värde Group has designated six of OMH's nine directors.

At December 31, 2019, the Apollo-Värde Group owned approximately 40.4% of OMH’s common stock and is OMH’s largest 
stockholder.

As part of our ongoing efforts related to the integration of Springleaf and OneMain, on September 20, 2019, SFC entered into a 
merger agreement with its direct parent, SFI, to merge SFI with and into SFC, with SFC as the surviving entity. The merger was 
effective in SFC's consolidated financial statements as of July 1, 2019. As a result of SFI's merger with and into SFC, SFC 
became a wholly-owned direct subsidiary of OMH. 

12

The following chart summarizes our organization structure. The chart is provided for illustrative purposes only and does not 
represent all of our subsidiaries or obligations.

INDUSTRY AND MARKET OVERVIEW

We operate in the consumer finance industry serving consumers who have limited access to credit from banks, credit card 
companies and other traditional lenders. Using November 2019 data from Experian, we estimated that there are approximately 
100 million U.S. borrowers in our target market, who collectively have approximately $1.3 trillion of outstanding borrowings in 
the form of personal installment loans, vehicle loans and leases, and credit cards. We believe this large market provides us with 
an attractive growth opportunity. 

We are one of the few national participants in the consumer installment lending industry. Our national branch network, 
combined with the capabilities resident in our centralized operations, provide a platform to efficiently and responsibly serve this 
market. We believe we are well-positioned to capitalize on the significant growth and expansion opportunity within our 
industry. See also “Competition” included in this report.

13

SEGMENT

At December 31, 2019, Consumer and Insurance ("C&I") is our only reportable segment. Beginning in the fourth quarter of 
2019, we included our Acquisitions and Servicing (“A&S”), which was previously presented as a distinct reporting segment, in 
Other. See Note 19 of the Notes to the Consolidated Financial Statements included in this report for more information on this 
change in our segment alignment and for more information about our segment. We have revised our prior period segment 
disclosures to conform to this new alignment.

Consumer and Insurance

We originate and service secured and unsecured personal loans and offer optional credit and non-credit insurance and related 
products through our combined branch network and our centralized operations. Personal loan origination and servicing, along 
with our insurance products, forms the core of our operations. Our branch operations included over 1,500 branch offices in 44 
states as of December 31, 2019. In addition, our centralized support operations provide underwriting and servicing support to 
branch operations.

Our insurance business is conducted through our wholly-owned insurance subsidiaries, American Health and Life Insurance 
Company ("AHL") and Triton Insurance Company ("Triton"). AHL is a life and health insurance company licensed in 49 states, 
the District of Columbia, and Canada to write credit life, credit disability, and non-credit insurance products. Triton is a 
property and casualty insurance company licensed in 50 states, the District of Columbia, and Canada to write credit involuntary 
unemployment and collateral protection insurance. The Company sold all of the issued and outstanding shares of its former 
insurance subsidiaries, Yosemite Insurance Company ("Yosemite") and Merit Life Insurance Co. ("Merit"), to third parties on 
September 30, 2018 and December 31, 2019, respectively. See Note 12 of the Notes to the Consolidated Financial Statements 
included in this report for further information on our insurance business.

Products and Services. Our personal loan portfolio is comprised of assets that have performed through various market 
conditions. Our personal loans are non-revolving, with a fixed-rate, a fixed term of three to six years, and are secured by 
automobiles, other titled collateral, or are unsecured. Our secured personal loans include direct auto loans, which are typically 
larger in size and based on the collateral of newer cars with higher values. Our loans have no pre-payment penalties.

We offer the following optional credit insurance products to our customers:

•

•

•

Credit life insurance — Insures the life of the borrower in an amount typically equal to the unpaid balance of the 
finance receivable and provides for payment to the lender of the finance receivable in the event of the borrower’s 
death.

Credit disability insurance — Provides scheduled monthly loan payments to the lender during borrower’s disability 
due to illness or injury.

Credit involuntary unemployment insurance — Provides scheduled monthly loan payments to the lender during 
borrower’s involuntary unemployment.

We offer optional non-credit insurance policies, which are primarily traditional level-term life policies with very limited 
underwriting.

We offer optional membership plans for home and auto from an unaffiliated company. We have no risk of loss on these 
membership plans, and these plans are not considered insurance products. We recognize income from this product in other 
revenues — other. The unaffiliated company providing these membership plans is responsible for any required reimbursement 
to the customer.

We also offer Guaranteed Asset Protection (“GAP”) coverage as a waiver product or insurance. GAP provides coverage in an 
event of a total loss to the auto, all or part of the difference between what the customer owes on their auto loan and the payment 
amount made by the customer’s primary auto insurance.

Should a customer fail to maintain required insurance on property pledged as collateral for the finance receivable, we obtain 
collateral protection insurance, at the customer’s expense, that protects the value of that collateral. 

14

Customer Development. We staff each of our branch offices with local well-trained personnel, including professionals who 
have significant experience in the industry. Our business model revolves around an origination, underwriting, and servicing 
process that leverages our local community presence. Our customers often develop a relationship with their local office 
representatives, which we believe not only improves the credit performance of our personal loans but also leads to additional 
lending opportunities.

We solicit prospective customers, as well as current and former customers, through a variety of direct mail offers and targeted 
online advertising. We use proprietary modeling, along with data purchased from credit bureaus, alternative data providers, and 
our existing data/experience to acquire and develop new and profitable customer relationships.

Our digital platform allows current and prospective customers the ability to apply for a personal loan online, at omf.com. Many 
of our new customer applications are sourced online, delivered via targeted marketing, search engines, e-mail, and internet loan 
aggregators. Most online applications are closed in a branch; however, we do close a small portion of our loans remotely 
outside the branch.

Credit Risk. Credit quality is driven by our long-standing underwriting philosophy, which considers each prospective 
customer’s budget, and his or her willingness and capacity to repay the loan. We use credit risk scoring models at the time of 
the credit application to assess the applicant’s expected willingness and capacity to repay. We develop these models using 
numerous factors, including past customer credit repayment experience and application data, and periodically revalidate these 
models based on recent portfolio performance. Our underwriting process in the branches and for loan applications received 
through our website that are not automatically declined includes the development of a budget (net of taxes and monthly 
expenses) for the applicant. We obtain a security interest in titled property for our secured personal loans.

Our customers are primarily considered non-prime and often require significantly higher levels of servicing than prime 
customers. As a result, we tend to charge these customers higher interest rates to compensate us for the related credit risks and 
servicing costs.

Account Servicing. Account servicing and collections for personal loans are handled at the branch office where the personal 
loans were originated, or in our centralized service centers. All servicing and collection activity is conducted and documented 
on proprietary systems which log and maintain, within our centralized information systems, a permanent record of all 
transactions and notations made with respect to the servicing and/or collection of a personal loan, and may also be used to 
assess a personal loan application. The proprietary systems permit all levels of branch office management to review, on a daily 
basis, the individual and collective performance of all branch offices for which they are responsible.

CENTRALIZED OPERATIONS

We continually seek to identify functions that could be more effective if centralized to achieve reduced costs or free our lending 
specialists to service our customers and market our products. Our centralized operational functions support the following:

• mail and telephone solicitations;
•
•
•
•
•
•
•
•
•

payment processing;
originating “out of network” loans;
servicing of delinquent real estate loans and certain personal loans;
bankruptcy process for loans in Chapter 7, 11, 12 and 13 proceedings;
litigation requests against delinquent borrowers;
collateral protection insurance tracking;
repossessing and re-marketing of titled collateral; 
sales and retention of customers; and
charge-off recovery operations.

We currently have servicing facilities in Mendota Heights, Minnesota; Tempe, Arizona; London, Kentucky; Evansville, 
Indiana; Fort Mill, South Carolina; and Fort Worth, Texas. We believe these facilities position us for additional portfolio 
purchases or fee-based servicing, as well as additional flexibility in the servicing of our lending products.

15

OPERATIONAL CONTROLS

We continuously strive to strengthen our system of internal controls to ensure compliance with laws, rules, and regulations, and 
to improve the oversight of our operations. We evaluate internal systems, processes and controls to mitigate operational risk and 
control and monitor our businesses through a variety of methods including the following:

•

•

•

•

•

•

•

•

•

•

•

Our operational policies and procedures standardize various aspects of lending and collections.

Our branch finance receivable systems control amounts, rates, terms, and fees of our customers’ accounts; create 
loan documents specific to the state in which the branch office operates or to the customer’s location if the loan is 
made electronically through our centralized operations; and control cash receipts and disbursements.

Our accounting personnel reconcile bank accounts, investigate discrepancies, and resolve differences.

Our credit risk management system reports allow us to track individual branch office performance and to monitor 
lending and collection activities.

Our privacy and information security incident response plan establishes a privacy and information security response 
team that responds to information security incidents by identifying, evaluating, responding to, investigating, and 
resolving information security incidents impacting our information systems.

Our executive information system is available to headquarters and field operations management to review the status 
of activity through the close of business of the prior day.

Our branch operations management structure, Regional Quality Coordinators and Compliance Field Examination 
team are designed to control a large, decentralized organization with succeeding levels of supervision staffed with 
more experienced personnel.

Our branch operations compensation plan aligns with corporate strategies and is based on profitability, credit 
quality, and compliance.

Our Compliance Department assesses our compliance with federal and state laws and regulations, as well as our 
compliance with our internal policies and procedures; oversees training to ensure team members have a sufficient 
level of understanding of the laws and regulations that impact their job responsibilities; and manages our state 
regulatory examination process.

Our Executive Office of Customer Care maintains our consumer complaint resolution and reporting process.

Our internal audit department audits our business for adherence to operational policy and procedure and compliance 
with federal and state laws and regulations.

PRIVACY, DATA PROTECTION, INFORMATION AND CYBER SECURITY 

Regulatory and legislative activity in the areas of privacy, data protection, and information and cyber security continues to 
increase worldwide. We have established policies and practices that provide a framework for compliance with applicable 
privacy, data protection, and information and cyber security laws and work to meet evolving customer privacy expectations. 
Our regulators are increasingly focused on ensuring that these policies and practices are adequate, including providing 
consumers with choices, if required, about how we use and share their information and ensuring that we appropriately safeguard 
their personal information and account access.

Our consumer loan business is subject to the privacy, disclosure, and safeguarding provisions of the Gramm-Leach-Bliley Act 
("GLBA") and Regulation P, which implements the statute. Among other things, the GLBA imposes certain limitations on our 
ability to share consumers’ nonpublic personal information with nonaffiliated third parties and requires us to develop, 
implement and maintain a written comprehensive information security program containing safeguards that are appropriate to the 
size and complexity of our business, the nature and scope of our activities, and the sensitivity of customer information that we 
process. Various states also have adopted laws, rules, and regulations pertaining to privacy and/or information and cyber 
security that may be more stringent and/or expansive than federal requirements. Certain of these requirements may apply to the 
personal information of our employees and contractors as well as to our customers. Various U.S. federal regulators and U.S. 
states and territories have also enacted data security breach notification requirements that are applicable to us. For example, the 
California Consumer Privacy Act and the New York Cybersecurity Regulation impose more stringent requirements with respect 
to privacy and data security, respectively, than federal law.

16

REGULATION

Federal Laws

Various federal laws and regulations govern loan origination, servicing and collections, including:

•

•

•

•

•

•

•

•

•

•

•

the Dodd-Frank Wall Street Reform and Consumer Protection Act (the "Dodd-Frank Act"), (which, among other 
things, created the CFPB);
the Equal Credit Opportunity Act (which, among other things, prohibits discrimination against creditworthy 
applicants) and Regulation B, which implements this statute;

the Fair Credit Reporting Act (which, among other things, governs the use of credit bureau reports and reporting 
information to credit bureaus);

the Truth in Lending Act (which, among other things, governs disclosure of applicable charges and other terms of 
consumer credit) and Regulation Z, which implements this statute;

the Fair Debt Collection Practices Act (which, among other things, governs practices in collecting certain debts);

the Gramm-Leach-Bliley Act (which, among other things, governs the handling of personal financial information) 
and Regulation P, which implements this statute;

the Military Lending Act (which, among other things, governs certain consumer lending to active-duty military 
servicemembers and their spouses and covered dependents, and limits the interest rate and certain fees, charges and 
premium they may be charged on certain loans);

the Servicemembers Civil Relief Act (which, among other things, can impose limitations on the interest rate and the 
servicer’s ability to collect on a loan originated with an obligor who is on active-duty status and up to nine months 
thereafter);

the Real Estate Settlement Procedures Act and Regulation X (both of which regulate the making and servicing of 
closed end residential mortgage loans);

the Federal Trade Commission’s Consumer Claims and Defenses Rule, also known as the “Holder in Due Course” 
Rule (which, among other things, allows a consumer to assert, against the assignees of certain credit contracts, 
certain claims that the consumer may have against the originator of the credit contracts); and

the Federal Trade Commission Act (which, among other things, prohibits unfair and deceptive acts and practices).

The Dodd-Frank Act and the regulations promulgated thereunder have affected and are likely in the future to affect our 
operations in terms of increased oversight of financial services products by the CFPB and the imposition of restrictions on the 
terms of certain loans. Among regulations the CFPB has promulgated are mortgage servicing regulations that became effective 
January 10, 2014, and are applicable to the remaining real estate loan portfolio serviced by or for Springleaf. Amendments to 
some sections of these mortgage servicing regulations became effective on October 19, 2017 and some became effective on 
April 19, 2018. The CFPB has significant authority to implement and enforce federal consumer finance laws, including the 
protections established in the Dodd-Frank Act, as well as the authority to identify and prohibit unfair, deceptive, and abusive 
acts and practices. In addition, under the Dodd-Frank Act, securitizations of loan portfolios are subject to certain restrictions 
and additional requirements, including requirements that the originator retain a portion of the credit risk of the securities sold 
and the reporting of buyback requests from investors. We also utilize third-party debt collectors and will continue to be 
responsible for oversight of their procedures and controls. The CFPB has indicated that it intends to issue new debt collection 
rules in 2020, with enforcement to begin in 2021, that will directly apply to third-party debt collectors, but not to creditors.  The 
primary rules that will likely be adopted will cover communications frequency and timing, type of information required to be 
provided to consumers regarding the debt, and the express permission for debt collectors to use communication strategies like 
text messages and e-mail. Third-party debt collectors will need to adopt adequate compliance controls. 

The CFPB has enforcement authority with respect to various federal consumer protection laws for some providers of consumer 
financial products and services, such as any nonbank that it has reasonable cause to determine has engaged or is engaging in 
conduct that poses risks to consumers with regard to consumer financial products or services. In addition to the authority to 
bring nonbanks under the CFPB’s supervisory authority based on risk determinations, the CFPB also has authority under the 
Dodd-Frank Act to supervise nonbanks, regardless of size, in certain specific markets, such as mortgage companies (including 
mortgage originators, brokers and servicers) and payday lenders. Currently, the CFPB has supervisory authority over the 
Company with respect to mortgage servicing and mortgage origination, which allows the CFPB to conduct an examination of 
our mortgage servicing practices and our prior mortgage origination practices.

17

The Dodd-Frank Act also gives the CFPB supervisory authority over entities that are designated as “larger participants” in 
certain financial services markets, including the auto financing market and the consumer installment lending market. On June 
30, 2015, the CFPB published its final rule for designating “larger participants” in the auto financing market. With the adoption 
of this regulation, we are considered a larger participant in the auto financing market and are subject to supervision and 
examination by the CFPB for our direct auto loan business, including loans that are secured by autos and refinances of loans 
secured by autos that were for the purchase of autos. In its Spring 2018 rulemaking agenda, the CFPB stated that it had decided 
to classify as “inactive” certain rulemakings previously identified in the expectation that the final decisions on proceeding will 
be made by the next permanent director. The larger-participant rule for consumer installment loans was one of the rulemaking 
initiatives designated as inactive. It is not known if or when the CFPB may consider reactivating the rulemaking process for the 
larger-participant rule for consumer installment loans.

On October 5, 2017, the CFPB issued its final rule for Payday, Vehicle Title, and Certain High-Cost Installment Loans (the 
“small-dollar rule”). The final small-dollar rule does not apply to any loan made by the Company because our loans have a term 
of 46+ days, no balloon payment, and an APR limit of 36%. The proposed rule, published in 2016, had covered a relatively 
small segment of our loans because it calculated the 36% high-cost coverage threshold as an “all-in” APR, a term that included 
the cost of insurance and other optional products purchased within 3 days of the loan closing date. The final rule calculates the 
36% figure under the traditional method prescribed by the Truth-In-Lending Act (TILA). Because the final rule replaced the 
proposed rule’s “all-in” APR calculation with a TILA APR calculation, a change that the Company advocated in the public 
comment letter it submitted to the CFPB, the final rule covers no loan made by the Company, even if the loan is both sold with 
insurance and secured by a vehicle or recurring ACH authorization.

The investigation and enforcement provisions of Title X of the Dodd-Frank Act may adversely affect our business if the CFPB 
or one or more state attorneys general or state regulators believe that we have violated any federal consumer financial protection 
laws, including the prohibition in Title X against unfair, deceptive or abusive acts or practices. The CFPB is authorized to 
conduct investigations to determine whether any person is engaging in, or has engaged in, conduct that violates federal 
consumer financial protection laws, and to initiate enforcement actions for such violations, regardless of its direct supervisory 
authority. Investigations may be conducted jointly with other regulators. The CFPB has the authority to impose monetary 
penalties for violations of federal consumer financial laws, require remediation of practices and pursue administrative 
proceedings or litigation for violations of federal consumer financial laws (including the CFPB’s own rules). In these 
proceedings, the CFPB can obtain cease and desist orders (which can include orders for restitution or rescission of contracts, as 
well as other kinds of affirmative relief) and monetary penalties for violations of law, as well as reckless or knowing violations 
of federal consumer financial laws (including the CFPB’s own rules). Also, the Dodd-Frank Act empowers state attorneys 
general and state regulators to bring civil actions against state-chartered companies, among others, for enforcement of the 
provisions of Title X of the Dodd-Frank Act, including CFPB regulations issued under Title X, and to secure remedies provided 
under Title X or other law.

The Dodd-Frank Act also requires that a securitizer generally retain not less than 5% of the credit risk for certain types of 
securitized assets that are created, transferred, sold, or conveyed through issuance of asset-backed securities with an exception 
for securitizations that are wholly composed of “qualified residential mortgages.” The risk retention requirement has reduced 
the amount of financing typically obtained from our securitization transactions and has imposed compliance costs on our 
securitizations and costs with respect to certain of our financing transactions. With respect to each financing transaction that is 
subject to the risk retention requirements of the Dodd-Frank Act, we either retain at least 5% of the balance of each such class 
of debt obligations and at least 5% of the residual interest in each related VIE or retain at least 5% of the fair value of all ABS 
interests (as defined in the risk retention requirements), which is satisfied by retention of the residual interest in each related 
VIE, which, in each case, collectively, represents at least 5% of the economic interest in the credit risk of the securitized assets 
in satisfaction of the risk retention requirements. In addition, the SEC adopted significant revisions to Regulation AB, imposing 
new requirements for asset-level disclosures for asset-backed securities backed by real estate related assets, auto related assets, 
or backed by debt securities. This could result in sweeping changes to the commercial and residential mortgage loan 
securitization markets, as well as to the market for the re-securitization of mortgage-backed securities.

State Laws

Various state laws and regulations also govern personal loans and real estate secured loans. Many states have laws and 
regulations that are similar to the federal laws referred to above, but the degree and nature of such laws and regulations vary 
from state to state. While federal laws preempt similar state laws in some instances, many times compliance with state laws and 
regulations is still required.

18

In general, these additional state laws and regulations, under which we conduct a substantial amount of our lending business:

•

•

•

•

•

•

provide for state licensing and periodic examination of lenders and loan originators, including state laws adopted or 
amended to comply with licensing requirements of the federal Secure and Fair Enforcement for Mortgage Licensing 
Act of 2008 (which, in some states, requires licensing of individuals who perform real estate loan modifications);

require the filing of reports with regulators and compliance with state regulatory capital requirements;

impose maximum term, amount, interest rate, and limit other charges;

impose consumer privacy rights and other obligations that may require us to notify customers, employees, state 
attorneys general, regulators and others in the event of a security breach;

regulate whether and under what circumstances we may offer insurance and other optional products in connection 
with a lending transaction; and

provide for additional consumer protections.

There is a clear trend of increased state regulation on loan origination, servicing and collection, as well as more detailed 
reporting, more detailed examinations, and coordination of examinations among the states.

State authorities also regulate and supervise our insurance business. The extent of such regulation varies by product and by 
state, but relates primarily to the following:

•

•

•

•

•

•

•

•

•

•

•

•

•

licensing;

conduct of business, including marketing and sales practices;

periodic financial and market conduct examination of the affairs of insurers;

form and content of required financial reports;

standards of solvency;

limitations on the payment of dividends and other affiliate transactions;

types of products offered;

approval of policy forms and premium rates;

formulas used to calculate any unearned premium refund due to an insured customer;

permissible investments;

deposits of securities for the benefit of policyholders;

reserve requirements for unearned premiums, losses, and other purposes; and

claims processing.

Canadian Laws

The Canadian federal and provincial insurance regulators regulate and supervise the insurance made available to borrowers 
through a third-party Canadian lender. Its regulation and supervision relate primarily to the following:

•

•

•

•

•

•

•

•

licensing;

conduct of business, including marketing and sales practices;

periodic financial and market conduct examination of the affairs of insurers;

form and content of required financial reports;

standards of solvency;

limitations on the payment of dividends and other affiliate transactions;

types of products offered; and

reserve requirements for unearned premiums, losses, and other purposes.

19

COMPETITION

We operate primarily in the consumer installment lending industry. We focus on servicing the non-prime customer through a 
national branch network, online, and over the phone.

We have a number of local, regional, national, and internet competitors in the consumer installment lending industry that seek 
to serve the same population of non-prime customers. These competitors are various types of financial institutions that operate 
within our geographic network and over the Internet, including community banks and credit unions, that offer similar products 
and services. We believe that competition between consumer installment lenders occurs primarily on the basis of price, service 
quality, speed of service, flexibility of loan terms offered, and operational capability.

We believe that we possess several competitive strengths that position us to capitalize on the significant growth opportunity, 
and to compete effectively with other lenders in our industry. Our national branch network enables us to perform multiple 
functions and we believe it is a proven distribution channel for our personal loan and optional insurance products. We can 
provide same-day fulfillment to approved customers. Our network gives us a distinct competitive advantage over many industry 
participants who do not have, and cannot replicate without significant investment, a similar network. Our digital platform and 
our centralized operations enhance our nationwide network, which gives us the ability to originate loans and serve customers 
online and over the phone. We believe our deep understanding of local markets and customers, together with our proprietary 
underwriting process, sophisticated data analytics, and decisioning tools allow us to price, manage, and monitor risk effectively 
through changing economic conditions. In addition, our high-touch relationship-based servicing model is a major contributor to 
our superior loan performance and distinguishes us from our competitors.

SEASONALITY

See “Management’s Discussion and Analysis of Financial Condition and Results of Operations—Seasonality” included in this 
report for discussion of our seasonal trends.

EMPLOYEES

As of December 31, 2019, we had over 9,700 employees.

AVAILABLE INFORMATION

OMH and SFC file annual, quarterly, current reports, proxy statements (only OMH), and other information with the SEC. The 
SEC’s website, www.sec.gov, contains these reports and other information that registrants (including OMH and SFC) file 
electronically with the SEC. 

These reports are also available free of charge through our website, www.omf.com under “Investor Relations,” as soon as 
reasonably practicable after we file them with, or furnish them to, the SEC.

In addition, OMH's Code of Business Conduct and Ethics (the “Code of Ethics”), Code of Ethics for Principal Executive and 
Senior Financial Officers (the “Financial Officers’ Code of Ethics”), Corporate Governance Guidelines and the charters of the 
committees of the OMH Board of Directors are posted on our website at www.omf.com under “Investor Relations” and printed 
copies are available upon request. We intend to disclose any material amendments to or waivers of OMH Code of Ethics and 
Financial Officers’ Code of Ethics requiring disclosure under applicable SEC or NYSE rules on our website within four 
business days of the date of any such amendment or waiver in lieu of filing a Form 8-K pursuant to Item 5.05 thereof.

The information on our website is not incorporated by reference into this report. The website addresses listed above are 
provided for the information of the reader and are not intended to be active links.

20

Item 1A.  Risk Factors.

We face a variety of risks that are inherent in our business. Accordingly, you should carefully consider the following discussion 
of risks of which we are currently aware that could affect our businesses, results of operations and financial condition.  In 
addition to the factors discussed in this report and in other documents we file with the SEC that could adversely affect our 
businesses, results of operations and financial condition, new risks may emerge at any time, and we cannot predict those risks 
or estimate the extent to which they may affect our business or financial performance. Therefore, the risk factors below should 
not be considered a complete list of potential risks that we may face.

Any risk factor described in this Annual Report on Form 10-K or in any of our other SEC filings could by itself, or together 
with other factors, materially adversely affect our liquidity, competitive position, business, reputation, results of operations or 
financial condition, including by materially increasing our expenses or decreasing our revenues, which could result in material 
losses.

RISKS RELATED TO OUR BUSINESS

Our results of operations and financial condition and our borrowers’ ability to make payments on their loans have been, 
and may in the future be, adversely affected by economic conditions and other factors that we cannot control.

Uncertainty and deterioration in general economic conditions in the U.S. and abroad historically have created a difficult 
operating environment for companies involved in consumer lending. Many factors, including factors that are beyond our 
control, may impact our results of operations or financial condition and/or affect our borrowers’ willingness or capacity to make 
payments on their loans. These factors include: unemployment levels, housing markets, energy costs and interest rates; events 
such as natural disasters, acts of war, terrorism, catastrophes; events that affect our borrowers, such as major medical expenses, 
divorce or death; and the quality of any collateral underlying our finance receivables. If we experience an economic downturn, 
or if we become affected by other events beyond our control, we may experience a significant reduction in revenues, earnings 
and cash flows, difficulties accessing capital and a deterioration in the value of our investments. We may also become exposed 
to increased credit risk from our customers and third parties who have obligations to us.

Moreover, our customers are primarily non-prime borrowers, who have historically been more likely to be affected, or more 
severely affected, by adverse macroeconomic conditions than prime borrowers. If a borrower defaults under a finance 
receivable held directly by us, we will bear a risk of loss of principal to the extent of any deficiency between the value of the 
collateral, if any, and the outstanding principal and accrued but unpaid interest on the finance receivable, which could adversely 
affect our cash flows from operations. The cost to service our loans may also increase without a corresponding increase in our 
finance charge income.

We are exposed to geographic customer concentration risk. An economic downturn or catastrophic event that disproportionately 
affects certain geographic regions could materially and adversely affect our business, financial condition and results of 
operations, including the performance of our finance receivables portfolio. See Note 5 of the Notes to the Consolidated 
Financial Statements included in this report for quantification of our largest concentrations of net finance receivables.

We cannot assure you that our policies and procedures for underwriting, processing and servicing loans will adequately adapt to 
adverse economic or other changes. If we fail to adapt to changing economic conditions or other factors, or if such changes 
adversely affect our borrowers’ willingness or capacity to repay their loans, our results of operations, financial condition and 
liquidity would be materially adversely affected.

21

There are risks associated with the acquisition or sale of assets or businesses and the formation, termination or operation of 
joint ventures or other strategic alliances, including the possibility of increased delinquencies and losses, difficulties with 
integrating loans into our servicing platform and disruption to our ongoing business, which could have a material adverse 
effect on our results of operations, financial condition and liquidity.

We have previously acquired, and in the future may acquire, assets or businesses, including large portfolios of finance 
receivables, either through the direct purchase of such assets or the purchase of the equity of a company with such a portfolio. 
Since we will not have originated or serviced the loans we acquire, we may not be aware of legal or other deficiencies related to 
origination or servicing, and our review of the portfolio prior to purchase may not uncover those deficiencies. Further, we may 
have limited recourse against the seller of the portfolio.

Potential difficulties we may encounter in connection with these transactions and arrangements include, but are not limited to, 
the following:

•

•

•

•

•

•

•

•

the integration of the assets or business into our information technology platforms and servicing systems;

the quality of servicing during any interim servicing period after we purchase a portfolio but before we assume 
servicing obligations from the seller or its agents;

the disruption to our ongoing businesses and distraction of our management teams from ongoing business concerns;

incomplete or inaccurate files and records;

the retention of existing customers;

the creation of uniform standards, controls, procedures, policies and information systems;

the occurrence of unanticipated expenses; and

potential unknown liabilities associated with the transactions, including legal liability related to origination and 
servicing prior to the acquisition.

For example, in some cases loan files and other information (including servicing records) may be incomplete or inaccurate. If 
our employees are unable to access customer information easily, or if we are unable to produce originals or copies of 
documents or accurate information about the loans, collections could be materially and adversely affected, and we may not be 
able to enforce our right to collect in some cases. Similarly, collections could be affected by any changes to our collection 
practices, the restructuring of any key servicing functions, transfer of files and other changes that would result from our 
assumption of the servicing of the acquired portfolios.

The anticipated benefits and synergies of our future acquisitions will assume a successful integration, and will be based on 
projections, which are inherently uncertain, as well as other assumptions. Even if integration is successful, anticipated benefits 
and synergies may not be achieved.

If our estimates of allowance for finance receivable losses are not adequate to absorb actual losses, our provision for finance 
receivable losses would increase, which would adversely affect our results of operations.

We maintain an allowance for finance receivable losses. To estimate the appropriate level of allowance for finance receivable 
losses, we consider known and relevant internal and external factors that affect finance receivable collectability, including the 
total amount of finance receivables outstanding, historical finance receivable charge-offs, our current collection patterns, and 
economic trends. Our methodology for establishing our allowance for finance receivable losses is based on the guidance in 
Accounting Standards Codification (“ASC”) 450, Contingencies, and, in part, on our historic loss experience. If customer 
behavior changes as a result of economic conditions and if we are unable to predict how the unemployment rate, housing price 
index, and general economic uncertainty may affect our allowance for finance receivable losses, our allowance for finance 
receivable losses may be inadequate. Our allowance for finance receivable losses is an estimate, and if actual finance receivable 
losses are materially greater than our allowance for finance receivable losses, our results of operations could be adversely 
affected. Neither state regulators nor federal regulators regulate our allowance for finance receivable losses.

22

In June of 2016, the Financial Accounting Standards Board issued Accounting Standard Update ("ASU") 2016-13, Financial 
Instruments-Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments. This ASU significantly 
changes the way that entities are required to measure credit losses. The new standard requires that the estimated credit loss be 
based upon an “expected credit loss” approach rather than the “incurred loss” approach. The new approach requires entities to 
measure all expected credit losses for financial assets based on historical experience, current conditions, and reasonable 
forecasts of collectability. It is anticipated that the expected credit loss model may require earlier recognition of credit losses 
than the incurred loss approach. This ASU is effective for the Company beginning January 1, 2020. See Note 4 of the Notes to 
the Consolidated Financial Statements included in this report for more information on this new accounting standard.

Our risk management efforts may not be effective.

We could incur substantial losses and our business operations could be disrupted if we are unable to effectively identify, 
manage, monitor, and mitigate financial risks, such as credit risk, interest rate risk, prepayment risk, liquidity risk, and other 
market-related risks, as well as operational risks related to our business, assets and liabilities. To the extent our models used to 
assess the creditworthiness of potential borrowers do not adequately identify potential risks, the valuations produced would not 
adequately represent the risk profile of the borrowers and could result in a riskier finance receivables profile than originally 
identified. Our risk management policies, procedures, and techniques, including our scoring technology, may not be sufficient 
to identify all of the risks we are exposed to, mitigate the risks we have identified or identify concentrations of risk or additional 
risks to which we may become subject in the future.

Changes in market conditions, including rising interest rates, could adversely affect the rate at which our borrowers prepay 
their loans and the value of our finance receivables portfolio, as well as increase our financing cost, which could negatively 
affect our results of operations, financial condition and liquidity.

Changing market conditions, including but not limited to, changes in interest rates, the availability of credit, the relative 
economic vitality of the area in which our borrowers and their assets are located, changes in tax laws, other opportunities for 
investment available to our customers, homeowner mobility, and other economic, social, geographic, demographic, and legal 
factors beyond our control, may affect the rates at which our borrowers prepay their loans. Generally, in situations where 
prepayment rates have slowed, the weighted-average life of our finance receivables has increased. Any increase in interest rates 
may further slow the rate of prepayment for our finance receivables, which could adversely affect our liquidity by reducing the 
cash flows from, and the value of, the finance receivables we hold for sale or utilize as collateral in our secured funding 
transactions.

Moreover, the vast majority of our finance receivables are fixed-rate finance receivables, which generally decline in value if 
interest rates increase. As such, if changing market conditions cause interest rates to increase substantially, the value of our 
fixed-rate finance receivables could decline. Increases in market interest rates could negatively impact our net interest income, 
as well as our cash flow from operations and results of operations. Because we are subject to applicable legal and regulatory 
restrictions in certain jurisdictions that limit the maximum interest rate that we may charge on a certain population of our loans, 
we are limited in our ability to increase the interest rate on our loans to offset any increases in our cost of funds as market 
interest rates increase. Our yield, as well as our cash flows from operations and results of operations, could be materially and 
adversely affected if we are unable to increase the interest rates charged on newly originated loans to offset any increases in our 
cost of funds as market interest rates increase. Accordingly, any increase in interest rates could negatively affect our results of 
operations, financial condition and liquidity.

We may be required to indemnify or repurchase finance receivables from purchasers of finance receivables that we have 
sold or securitized, or which we will sell or securitize in the future, if our finance receivables fail to meet certain criteria or 
characteristics or under other circumstances, which could adversely affect our results of operations, financial condition and 
liquidity.

The documents governing our finance receivable sales and securitizations contain provisions that require us to indemnify the 
purchasers of securitized finance receivables, or to repurchase the affected finance receivables, under certain circumstances. 
While our sale and securitization documents vary, they generally contain customary provisions that may require us to 
repurchase finance receivables if:

•

•

•

our representations and warranties concerning the quality and characteristics of the finance receivable are inaccurate;

there is borrower fraud; or

we fail to comply, at the individual finance receivable level or otherwise, with regulatory requirements in connection 
with the origination and servicing of the finance receivables.

23

Many purchasers or investors in finance receivables (including through securitizations) are particularly aware of the conditions 
under which originators must indemnify purchasers or repurchase finance receivables and would benefit from enforcing any 
repurchase remedies that they may have. At its maximum, our exposure to repurchases or our indemnification obligations under 
our representations and warranties could include the current unpaid balance of all finance receivables that we have sold or 
securitized, and which are not subject to settlement agreements with purchasers.

The risk of loss on the finance receivables that we have securitized is recognized in our allowance for finance receivable losses 
since all of our loan securitizations are recorded on our balance sheet. If we are required to indemnify purchasers or repurchase 
finance receivables that we sell or have sold that result in losses that exceed our reserve for sales recourse or recognize losses 
on securitized finance receivables that exceed our recorded allowance for finance receivable losses associated with our 
securitizations, this could adversely affect our results of operations, financial condition and liquidity.

Our business and reputation may be materially impacted by information system failures, cyber threats, or network 
disruptions.

Our business relies heavily on information systems to deliver products and services to our customers, and to manage our 
ongoing operations. These systems may encounter service disruptions due to system, network or software failure, security 
breaches, computer viruses, accidents, power disruptions, telecommunications failures, acts of terrorism or war, physical or 
electronic break-ins, or other events or disruptions. In addition, denial-of-service attacks could overwhelm our internet sites and 
prevent us from adequately serving customers. Cyber threats are constantly evolving, increasing the difficulty of detecting and 
successfully defending against them. We may have no current capability to detect certain vulnerabilities, which may allow them 
to persist in our system environment over long periods of time. Cyber threats can have cascading impacts that unfold with 
increasing speed across our computer systems and networks and those of our third-party vendors. System redundancy and other 
continuity measures may be ineffective or inadequate, and our business continuity and disaster recovery planning may not be 
sufficient to adequately address the disruption. A disruption could impair our ability to offer and process our loans, provide 
customer service, perform collections or other necessary business activities, which could result in a loss of customer business, 
subject us to additional regulatory scrutiny, or expose us to civil litigation and possible financial liability, or otherwise 
materially adversely affect our financial condition and operating results. 

There may be losses or unauthorized access to or releases of confidential information, including personally identifiable 
information, that could subject us to significant reputational, financial, legal and operational consequences.

Our operations rely heavily on the secure processing, storage and transmission of confidential customer and other information 
including, among other things, personally identifiable information (“PII”), in our computer systems and networks, as well as 
those of third parties. Our branch offices and centralized servicing centers, as well as our administrative and executive offices, 
are part of an electronic information network that is designed to permit us to originate and track finance receivables and 
collections and perform other tasks that are part of our everyday operations. We devote significant resources to network and 
data security, including through the use of encryption and other security measures intended to protect our computer systems and 
data. These security measures may not be sufficient and may be vulnerable to hacking, employee error, malfeasance, system 
error, faulty password management or other irregularities. For example, third parties may attempt to fraudulently induce 
employees or customers into disclosing usernames, passwords or other sensitive information, which may in turn be used to 
access our computer systems. Any failure, interruption, or breach in our cyber security could result in reputational harm, 
disruption of our customer relationships, or our inability to originate, process and service our finance receivable products. 
Further, any of these cyber security and operational risks could expose us to lawsuits by customers for identity theft or other 
damages resulting from data breach involving PII or misuse of their PII and possible financial liability, any of which could have 
a material adverse effect on our results of operations, financial condition and liquidity. In addition, regulators may impose 
penalties and/or require remedial action if they identify weaknesses in our security systems, and we may be required to incur 
significant costs to increase our cyber security to address any vulnerabilities that may be discovered or to remediate the harm 
caused by any security breaches. As part of our business, we may share confidential customer information and proprietary 
information with customers, vendors, service providers, and business partners. The information systems of these third parties 
may be vulnerable to security breaches and, despite our best efforts, we may not be able to ensure that these third parties have 
appropriate security controls in place to protect the information we share with them. If our confidential information is 
intercepted, stolen, misused, or mishandled while in possession of a third party, it could result in reputational harm to us, loss of 
customer business, and additional regulatory scrutiny, and it could expose us to civil litigation and possible financial liability, 
any of which could have a material adverse effect on our results of operations, financial condition and liquidity. Although we 
have insurance that is intended to cover certain losses from such events, there can be no assurance that such insurance will be 
adequate or available.

24

We are also subject to the theft or misuse of physical customer and employee records at our facilities.

Our branch offices and centralized servicing centers have physical customer records necessary for day-to-day operations that 
contain extensive confidential information about our customers, including financial data and PII. We also retain physical 
records in various storage locations. The loss or theft of customer information and data from our branch offices, central 
servicing facilities, or other storage locations could subject us to additional regulatory scrutiny and penalties and could expose 
us to civil litigation and possible financial liability, which could have a material adverse effect on our results of operations, 
financial condition and liquidity. In addition, if we cannot locate original documents (or copies, in some cases) for certain 
finance receivables, we may not be able to collect on those finance receivables.

Certain of our operations rely on external vendors.

We rely on third-party vendors to provide products and services necessary to maintain day-to-day operations. For example, we 
outsource a portion of our information systems, communication, data management and transaction processing to third parties. 
Accordingly, we are exposed to the risk that these vendors might not perform in accordance with the contracted arrangements 
or service level agreements because of changes in the vendor’s organizational structure, financial condition, support for existing 
products and services, or strategic focus. Such failure to perform could be disruptive to our operations, and have a materially 
adverse impact on our business, results of operations and financial condition. These third parties are also sources of risk 
associated with operational errors, system interruptions or breaches and unauthorized disclosure of confidential information. If 
the vendors encounter any of these issues, we could be exposed to disruption of service, damage to reputation and litigation. 

Our insurance operations are subject to a number of risks and uncertainties, including claims, catastrophic events, 
underwriting risks and dependence on a primary distribution channel.

Insurance claims and policyholder liabilities are difficult to predict and may exceed the related reserves set aside for claims 
(losses) and associated expenses for claims adjudication (loss adjustment expenses). Additionally, events such as natural 
disasters, pandemic disease, cyber security breaches and other types of catastrophes, and prolonged economic downturns, could 
adversely affect our financial condition and results of operations. Other risks relating to our insurance operations include 
changes to laws and regulations applicable to us, as well as changes to the regulatory environment, such as: changes to laws or 
regulations affecting capital and reserve requirements; frequency and type of regulatory monitoring and reporting; consumer 
privacy, use of customer data and data security; benefits or loss ratio requirements; insurance producer licensing or appointment 
requirements; required disclosures to consumers; and collateral protection insurance (i.e., insurance some of our lender 
companies purchase, at the customer’s expense, on that customer’s loan collateral for the periods of time the customer fails to 
adequately, as required by the customer's loan, insure the collateral). Because our customers do not directly agree to the amount 
charged for collateral protection at the time it is purchased, regulators may in the future prohibit our insurance companies from 
providing this insurance to our lending operations. Moreover, our insurance companies are predominately dependent on our 
lending operations as the primary source of business and product distribution. If our lending operations discontinue offering 
insurance products, including as a result of regulatory requirements or rate caps, our insurance operations would need to find an 
alternate distribution partner for their products, of which there can be no assurance.

We are a party to various lawsuits and proceedings and may become a party to various lawsuits and proceedings in the 
future which, if resolved in a manner adverse to us, could materially adversely affect our results of operations, financial 
condition and liquidity.

In the normal course of business, from time to time, we have been named, and may be named in the future, as a defendant in 
various legal actions, including governmental investigations, examinations or other proceedings, arbitrations, class actions and 
other litigation, arising in connection with our business activities. Certain of the legal actions may include claims for substantial 
compensatory and/or punitive damages or claims for indeterminate amounts of damages. Some of these proceedings are 
pending in jurisdictions that permit damage awards disproportionate to the actual economic damages alleged to have been 
incurred. The continued occurrences of large damage awards in general in the U.S., including large punitive damage awards in 
certain jurisdictions that bear little or no relation to actual economic damages incurred by plaintiffs, create the potential for an 
unpredictable result in any given proceeding. A large judgment that is adverse to us could cause our reputation to suffer, 
encourage additional lawsuits against us and have a material adverse effect on our results of operations, financial condition and 
liquidity. For additional information regarding pending legal proceedings and other contingencies, see Note 16 of the Notes to 
the Consolidated Financial Statements included in this report.

25

Our use of derivatives exposes us to credit and market risks.

From time to time, we may enter into derivative financial instruments for economic hedging purposes, such as managing our 
exposure to interest rate risk. By using derivative instruments, we are exposed to credit and market risks, including the risk of 
loss associated with variations in the spread between the asset yield and the funding and/or hedge cost, default risk, and the risk 
of insolvency or other inability of the counterparty to a particular derivative financial instrument to perform its obligations.

If we lose the services of any of our key management personnel, our business could suffer.

Our future success significantly depends on the continued service and performance of our key management personnel. 
Competition for these employees is intense and we may not be able to attract and retain key personnel. We do not maintain any 
“key man” or other related insurance. If we are unable to attract appropriately qualified personnel, we may not be successful in 
originating loans and servicing our customers, which could materially harm our business, financial condition and results of 
operations.

Employee misconduct could harm us by subjecting us to monetary loss, significant legal liability, regulatory scrutiny and 
reputational harm.

Our reputation is critical to developing and maintaining relationships with our existing and potential customers and third parties 
with whom we do business. There is a risk that our employees could engage in misconduct that adversely affects our business. 
For example, if an employee were to engage—or be accused of engaging—in illegal or suspicious activities including fraud or 
theft, we could suffer direct losses from the activity, and in addition we could be subject to regulatory sanctions and suffer 
serious harm to our reputation, financial condition, customer relationships, and ability to attract future customers or employees. 
Employee misconduct could prompt regulators to allege or to determine, based upon such misconduct, that we have not 
established adequate supervisory systems and procedures to inform employees of applicable rules or to detect and deter 
violations of such rules. It is not always possible to deter employee misconduct, and the precautions we take to detect and 
prevent misconduct may not be effective in all cases. Misconduct by our employees, or even unsubstantiated allegations of 
misconduct, could result in a material adverse effect on our reputation and our business.

We may not be able to make technological improvements as quickly as some of our competitors, which could harm our 
ability to compete and adversely affect our results of operations, financial condition and liquidity.

The financial services industry is undergoing rapid technological changes, with frequent introductions of new technology-
driven products and services. The effective use of technology increases efficiency and enables financial and lending institutions 
to better serve customers and reduce costs. Our future success and, in particular, the success of our centralized operations, will 
depend, in part, upon our ability to address the needs of our customers by using technology to provide products and services 
that will satisfy customer demands for convenience, as well as to create additional efficiencies in our operations. We may not be 
able to effectively implement new technology-driven products and services as quickly as some of our competitors or be 
successful in marketing these products and services to our existing and new customers. Failure to successfully keep pace with 
technological change affecting the financial services industry could harm our ability to compete with our competitors and 
adversely affect our results of operations, financial condition and liquidity.

As part of our growth strategy, we have committed to building our lending business. If we are unable to successfully 
implement our strategy, our results of operations, financial condition and liquidity may be materially adversely affected.

We believe that our future success depends on our ability to implement our strategy, the key feature of which has been to shift 
our primary focus to originating personal loans as well as acquiring portfolios of personal loans, pursuing acquisitions of 
companies, and/or establishing joint ventures or other strategic alliances. We have also expanded our digital presence in online 
lending through our centralized operations, which may involve additional risks associated with verifying income and customer 
identities.

26

We may not be able to implement our strategy successfully, and our success depends on a number of factors, including, but not 
limited to, our ability to:

•

•

•

•

•

•

•

address the risks associated with our focus on personal loans (including direct auto loans), including, but not limited to 
consumer demand and changes in economic conditions and interest rates;

address the risks associated with the new centralized method of originating and servicing our loans online through our 
centralized operations, which represents a departure from our traditional high-touch branch-based servicing function 
and includes the potential for higher default and delinquency rates;

integrate, and develop the expertise required to capitalize on, our centralized operations;

obtain regulatory approval in connection with the acquisition of loan portfolios and/or companies in the business of 
selling loans or related products;

comply with regulations in connection with doing business and offering loan products over the internet, including 
various state and federal e-signature rules mandating that certain disclosures be made, and certain steps be followed in 
order to obtain and authenticate e-signatures, with which we have limited experience;

finance future growth; and

successfully source, underwrite and integrate new acquisitions of loan portfolios and other businesses.

In order for us to realize the benefits associated with our focus on originating and servicing personal loans and growing our 
business, we must implement our strategic objectives in a timely and cost-effective manner as well as anticipate and address 
any potential risks. In any event, we may not realize these benefits for many years, or our competitors may introduce more 
compelling products, services or enhancements. If we are not able to realize the benefits of our personal loan focus, or if we do 
not do so in a timely manner, our results of operations, financial condition and liquidity could be negatively affected which 
would have a material adverse effect on our business.

If goodwill and other intangible assets become impaired, it could have a negative impact on our profitability.

Goodwill represents the amount of acquisition cost over the fair value of net assets we acquired. If the carrying amount of 
goodwill and other intangible assets exceeds the fair value, an impairment loss is recognized in an amount equal to that excess. 
Any such adjustments are reflected in our results of operations in the periods in which the impairments become known. There 
can be no assurance that our future evaluations of goodwill and other intangible assets will not result in findings of impairments 
and related write-downs, which may have a material adverse effect on our financial condition and results of operations. See 
Note 9 of the Notes to the Consolidated Financial Statements included in this report.

We could face environmental liability and costs for damage caused by hazardous waste (including the cost of cleaning up 
contaminated property) if we foreclose upon or otherwise take title to real estate pledged as collateral.

If a real estate loan goes into default, we may start foreclosure proceedings in appropriate circumstances, which could result in 
our taking title to the mortgaged real estate. We also consider alternatives to foreclosure, such as “short sales,” where we do not 
take title to mortgaged real estate. There is a risk that toxic or hazardous substances could be found on property after we take 
title. In addition, we own certain properties through which we operate our business, such as the buildings at our headquarters 
and certain servicing facilities. As the owner of any property where hazardous waste is present, we could be held liable for 
clean-up and remediation costs, as well as damages for any personal injuries or property damage caused by the condition of the 
property. We may also be responsible for these costs if we are in the chain of title for the property, even if we were not 
responsible for the contamination and even if the contamination is not discovered until after we have sold the property. Costs 
related to these activities and damages could be substantial. Although we have policies and procedures in place to investigate 
properties for potential hazardous substances before taking title to properties, these reviews may not always uncover potential 
environmental hazards.

27

RISKS RELATED TO OUR INDUSTRY AND REGULATION

We operate in a highly competitive market, and we cannot ensure that the competitive pressures we face will not have a 
material adverse effect on our results of operations, financial condition and liquidity.

The consumer finance industry is highly competitive. Our profitability depends, in large part, on our ability to underwrite and 
originate finance receivables. We compete with other consumer finance companies as well as other types of financial 
institutions that offer similar consumer financial products and services. Some of these competitors may have greater financial, 
technical and marketing resources than we possess. Some competitors may also have a lower cost of funds and access to 
funding sources that may not be available to us. Banks and credit card companies, which had focused largely on prime 
customers following the financial crisis, have recently resumed lending to non-prime customers. This shift could increase 
competition in the markets in which we operate. Increased regulatory pressure on payday lenders could cause many of those 
lenders to start making more traditional installment consumer loans in order to reduce regulatory scrutiny of their practices. We 
cannot assure you that the competitive pressures we face will not have a material adverse effect on our results of operations, 
financial condition and liquidity.

Our businesses are subject to regulation in the jurisdictions in which we conduct our business and failure to comply with 
such regulations may have a material adverse impact on our results of operations, financial condition and liquidity.

Our businesses are subject to numerous federal, state, and local laws and regulations, and various state authorities regulate and 
supervise our insurance operations. The laws under which a substantial amount of our consumer and real estate businesses are 
conducted generally: provide for state licensing of lenders and, in some cases, licensing of employees involved in real estate 
loan modifications; impose limits on the terms of consumer credit, including amounts, interest rates and charges; regulate 
whether and under what circumstances insurance and other optional products may be offered to consumers in connection with a 
consumer credit transaction; regulate the manner in which we use personal data; and provide for other consumer protections. 
We are also subject to extensive servicing regulations with which we must comply when servicing our legacy real estate loans 
and servicing loan portfolios on behalf of other parties. Additionally, we will have to comply with these servicing regulations if 
we acquire loan portfolios in the future and assume the servicing obligations for the acquired loans or other financial assets. The 
extent of state regulation of our insurance business varies by product and by jurisdiction, but relates primarily to the following: 
licensing; conduct of business; periodic examination of the affairs of insurers; form and content of required financial reports; 
standards of solvency; limitations on dividend payments and other affiliate transactions; types of products offered; approval of 
policy forms and premium rates; formulas to calculate any unearned premium refund due to an insured customer; permissible 
investments; deposits of securities for the benefit of policyholders; reserve requirements for unearned premiums, losses and 
other purposes; and claims processing.

All of our operations are subject to regular examination by state regulators and, certain aspects of our business, by federal 
regulators. As a whole, our entities are subject to several hundred regulatory examinations in a given year. These examinations 
may result in requirements to change our policies or practices, and in some cases, we are required to pay monetary fines or 
make reimbursements to customers. Many state regulators and some federal regulators have indicated an intention to pool their 
resources in order to conduct examinations of licensed entities, including us, at the same time (referred to as a “multi-state” 
examination). This could result in more in-depth examinations, which could be costlier and lead to more significant 
enforcement actions.

We are also subject to potential enforcement, supervisions and other actions that may be brought by state attorneys general or 
other state enforcement authorities and other governmental agencies. Any such actions could subject us to civil money 
penalties, customer remediation and increased compliance costs, as well as damage our reputation and brand and could limit or 
prohibit our ability to offer certain products and services or engage in certain business practices.

28

State attorneys general have stated their intention to fill any void left by diminished CFPB enforcement and have a variety of 
tools at their disposal to enforce state and federal consumer financial laws. First, Section 1042 of the Dodd-Frank Act grants 
state attorneys general the ability to enforce the Dodd-Frank Act and regulations promulgated under the Dodd-Frank Act’s 
authority and to secure remedies provided in the Dodd-Frank Act against entities within their jurisdiction. State attorneys 
general also have enforcement authority under state law with respect to unfair or deceptive practices. Generally, under these 
statutes, state attorneys general may conduct investigations, bring actions, and recover civil penalties or obtain injunctive relief 
against entities engaging in unfair, deceptive, or fraudulent acts. Attorneys general may also coordinate among themselves to 
enter into multi-state actions or settlements. Then, several consumer financial laws like the Truth in Lending Act and Fair 
Credit Reporting Act grant enforcement or litigation authority to state attorneys general. Should the CFPB decrease its 
enforcement activity, we expect to see an increase in actions brought by state attorneys general. 

The Department of Defense has made changes to the regulations that have been promulgated as a result of the Military Lending 
Act. Effective October 3, 2016, we are subject to the limitations of the Military Lending Act, which places a 36% “all-in” 
annual percentage rate limitation on certain fees, charges, interest, and credit and non-credit insurance premiums for non-
purchase money loans made to active military service members, their spouses, or covered dependents. We are also no longer 
able to make non-purchase money loans secured by the titles of motor vehicles to these customers.

We are subject to potential changes in federal and state law, which could lower the interest-rate limit that non-depository 
financial institutions may charge for consumer loans or could expand the definition of interest under federal and state law to 
include the cost of optional products, such as insurance.

We believe that we maintain all material licenses and permits required for our current operations and are in substantial 
compliance with all applicable federal, state and local regulations, but we may not be able to maintain all requisite licenses and 
permits, and the failure to satisfy those and other regulatory requirements could have a material adverse effect on our 
operations. In addition, changes in laws or regulations applicable to us could subject us to additional licensing, registration and 
other regulatory requirements in the future or could adversely affect our ability to operate or the manner in which we conduct 
business.

A material failure to comply with applicable laws and regulations could result in regulatory actions, including substantial fines 
or penalties, lawsuits and damage to our reputation, which could have a material adverse effect on our results of operations, 
financial condition and liquidity.

For more information with respect to the regulatory framework affecting our businesses, see “Business—Regulation” included 
in this report.

Requirements of the Dodd-Frank Act and oversight by the CFPB significantly increase our regulatory costs and burdens.

The Dodd-Frank Act was adopted in 2010. This law and the related regulations affect our operations in terms of increased 
oversight of financial services products by the CFPB, and the imposition of restrictions on the allowable terms for certain 
consumer credit transactions. The CFPB has significant authority to implement and enforce federal consumer finance laws, 
including the Truth in Lending Act, the Equal Credit Opportunity Act, the Fair Credit Billing Act and new requirements for 
financial services products provided for in the Dodd-Frank Act, as well as the authority to identify and prohibit unfair, 
deceptive, or abusive acts and practices. In addition, the Dodd-Frank Act provides the CFPB with broad supervisory, 
examination and enforcement authority over various consumer financial products and services, including the ability to require 
reimbursements and other payments to customers for alleged legal violations, and to impose significant penalties, as well as 
injunctive relief that prohibits lenders from engaging in allegedly unlawful practices. Further, state attorneys general and state 
regulators are authorized to bring civil actions to enforce certain consumer protection provisions of the Dodd-Frank Act. The 
industry investigation and enforcement provisions of Title X of the Dodd-Frank Act may adversely affect our business if the 
CFPB or one or more state attorneys general or state regulators believe that we have violated any federal consumer financial 
protection laws, including the prohibition in Title X against unfair, deceptive or abusive acts or practices.

29

The CFPB currently has supervisory authority over our real estate servicing activities, and may in the future have supervisory 
authority over at least portions of our consumer lending business. It also has the authority to bring enforcement actions for 
violations of laws over which it has jurisdiction regardless of whether it has supervisory authority for a given product or 
service. Effective in January 2014, the CFPB finalized mortgage servicing regulations, which makes it more difficult and 
expensive to service mortgages. The Dodd-Frank Act also gives the CFPB supervisory authority over entities that are 
designated as “larger participants” in certain financial services markets. The CFPB has published regulations for “larger 
participants” in the market of auto finance, and we have been designated as a larger participant in this market. The larger-
participant rule for consumer installment loans was one of the rulemaking initiatives the CFPB designated as inactive in its 
Spring 2018 rulemaking agenda. It is not known if or when the CFPB may consider reactivating the rulemaking process for the 
larger participant rule for consumer installment loans. The CFPB’s broad supervisory and enforcement powers could affect our 
business and operations significantly in terms of increased operating and regulatory compliance costs, and limits on the types of 
products we offer and the manner in which they are offered, among other things. See “Business—Regulation” included in this 
report for further information on the CFPB.

The CFPB and certain state regulators have acted against some lenders regarding, for instance, debt collection and the 
marketing of optional products offered by the lenders in connection with their loans. The products included debt cancellation/
suspension products and other types of payment protection insurance. We collect on delinquent debt. We also sell optional 
insurance and non-insurance products in connection with our loans. Our debt collection practices and sales of optional 
insurance and non-insurance products could be challenged in a similar manner by the CFPB or state consumer lending 
regulators.

Some of the rulemaking under the Dodd-Frank Act remains to be done. As a result, the complete impact of the Dodd-Frank Act 
remains uncertain. The CFPB issued a proposed rule addressing third party debt collection, including communication practices 
and consumer disclosures, in May 2019. The CFPB also announced that it is considering rulemaking to further clarify the 
meaning of “abusive” under section 1031 of the Dodd-Frank Act. It is not clear what form these and other remaining 
regulations will ultimately take, or how our business will be affected. No assurance can be given that the Dodd-Frank Act and 
related regulations or any other new legislative changes enacted will not have a significant impact on our business.

For more information with respect to the regulatory framework affecting our businesses, see “Business—Regulation” included 
in this report.

Current and proposed regulations relating to consumer privacy, data protection and information security could increase our 
costs.

We are subject to a number of federal and state consumer privacy, data protection, and information security laws and 
regulations. For example, we are subject to the federal Gramm-Leach-Bliley Act, which governs the use of PII by financial 
institutions. Moreover, various state laws and regulations may require us to notify customers, employees, state attorneys 
general, regulators and others in the event of a security breach. Federal and state legislators and regulators are increasingly 
pursuing new guidance, laws, and regulations relating to consumer privacy, data protection and information security. 
Compliance with current or future customer privacy, data protection, and information security laws and regulations could result 
in higher compliance, technology or other operating costs. Any violations of these laws and regulations may require us to 
change our business practices or operational structure, and could subject us to material legal claims, monetary penalties, 
sanctions, and the obligation to compensate and/or notify customers, employees, state attorneys general, regulators and others 
or take other remedial actions.

Our use of third-party vendors is subject to regulatory review.

Recently, the CFPB and other regulators have issued regulatory guidance focusing on the need for financial institutions to 
perform due diligence and ongoing monitoring of third-party vendor relationships which increases the scope of management 
involvement and decreases the benefit that we receive from using third-party vendors. Moreover, if our regulators conclude that 
we have not met the standards for oversight of our third-party vendors, we could be subject to enforcement actions, civil 
monetary penalties, supervisory orders to cease and desist or other remedial actions, which could have a materially adverse 
effect on our business, reputation, financial condition and operating results. Further, federal and state regulators have been 
scrutinizing the practices of lead aggregators and providers recently.  If regulators place restrictions on certain practices by lead 
aggregators or providers, our ability to use them as a source for applicants could be affected.

30

We purchase and sell finance receivables, including charged-off receivables and receivables where the borrower is in 
default. This practice could subject us to heightened regulatory scrutiny, which may expose us to legal action, cause us to 
incur losses and/or limit or impede our collection activity.

As part of our business model, we purchase and sell finance receivables. Although the borrowers for some of these finance 
receivables are current on their payments, other borrowers may be in default (including in bankruptcy) or the debt may have 
been charged off as uncollectible. The CFPB and other regulators have recently significantly increased their scrutiny of the 
purchase and sale of debt, and collections practices undertaken by purchasers of debt, especially delinquent and charged-off 
debt. The CFPB has scrutinized sellers of debt for not maintaining sufficient documentation to support and verify the validity or 
amount of the debt. It has also scrutinized debt collectors for, among other things, their collection tactics, attempting to collect 
debts that no longer are valid, misrepresenting the amount of the debt and not having sufficient documentation to verify the 
validity or amount of the debt. Our purchases or sales of receivables could expose us to lawsuits or fines by regulators if we do 
not have sufficient documentation to support and verify the validity and amount of the finance receivables underlying these 
transactions, or if we or purchasers of our finance receivables use collection methods that are viewed as unfair or abusive. In 
addition, our collections could suffer, and we may incur additional expenses if we are required to change collection practices or 
stop collecting on certain debts as a result of a lawsuit or action on the part of regulators.

Changes in law and regulatory developments could result in significant additional compliance costs relating to 
securitizations.

The Dodd-Frank Act and related rulemaking and regulatory developments has resulted, and will continue to result, in the 
incurrence of additional compliance costs in connection with securitization transactions. The Dodd-Frank Act requires, among 
other things, that a securitizer retain at least a 5% economic interest in the credit risk of the securitized assets; this requirement 
has reduced and will continue to reduce the amount of financing obtained from such transactions. Furthermore, sponsors are 
prohibited from diluting the required risk retention by dividing the economic interest among multiple parties or hedging or 
transferring the credit risk the sponsor is required to maintain. Moreover, the SEC’s significant changes to Regulation AB could 
result in sweeping changes to the commercial and residential mortgage loan securitization markets, as well as to the market for 
the re-securitization of mortgage-backed securities.

Rules relating to securitizations rated by nationally-recognized statistical rating agencies require that the findings of any third-
party due diligence service providers be made publicly available at least five (5) business days prior to the first sale of 
securities, which has led and will continue to lead us to incur additional costs in connection with each securitization.

Investment Company Act considerations could affect our method of doing business.

We intend to continue conducting our business operations so that neither we nor any of our subsidiaries are required to register 
as an investment company under the Investment Company Act of 1940 (the “Investment Company Act”). We are a holding 
company that conducts its businesses primarily through wholly-owned subsidiaries and are not an investment company because 
our subsidiaries are primarily engaged in the non-investment company business of consumer finance. Certain of our 
subsidiaries rely on exemptions from registration as an investment company, including pursuant to Sections 3(c)(4) and 3(c)(5) 
of the Investment Company Act. We rely on guidance published by the SEC staff or on our analyses of such guidance to 
determine our subsidiaries’ qualification under these and other exemptions. To the extent that the SEC staff publishes new or 
different guidance with respect to these matters, we may be required to adjust our business operations accordingly. Any 
additional guidance from the SEC staff could provide additional flexibility to us, or it could inhibit our ability to conduct our 
business operations. There can be no assurance that the laws and regulations governing the Investment Company Act status of 
real estate or real estate related assets or SEC guidance regarding Investment Company Act exemptions for real estate assets 
will not change in a manner that adversely affects our operations. If we fail to qualify for an exemption or exception from the 
Investment Company Act in the future, we could be required to restructure our activities or the activities of our subsidiaries, 
which could negatively affect us. In addition, if we or one or more of our subsidiaries fail to maintain compliance with the 
applicable exemptions or exceptions and we do not have another basis available to us on which we may avoid registration, and 
we were therefore required to register as an investment company under the Investment Company Act, we would become subject 
to substantial regulation with respect to our capital structure, management, operations, transactions with affiliated persons, 
holdings, and other matters, which could have an adverse effect on us.

31

RISKS RELATED TO OUR INDEBTEDNESS

An inability to access adequate sources of liquidity may adversely affect our ability to fund operational requirements and 
satisfy financial obligations.

Our ability to access capital and credit may be significantly affected by disruption in the U.S. credit markets and the associated 
credit rating downgrades on our debt. In addition, the risk of volatility surrounding the global economic system and uncertainty 
surrounding regulatory reforms, such as the Dodd-Frank Act, continue to create uncertainty around access to the capital 
markets. Historically, we have funded our operations and repaid our debt and other obligations using funds collected from our 
finance receivable portfolio and new debt issuances. Our current corporate credit ratings are below investment grade and, as a 
result, our borrowing costs may further increase and our ability to borrow may be limited. In addition to issuing unsecured debt 
in the public and private markets, we have raised capital through securitization transactions and, although there can be no 
assurances that we will be able to complete additional securitizations or issue additional unsecured debt, we currently expect 
our near-term sources of capital markets funding to continue to derive from securitization transactions and unsecured debt 
offerings.

Any future capital markets transactions will be dependent on our financial performance as well as market conditions, which 
may result in receiving financing on terms less favorable to us than our existing financings. In addition, our access to future 
financing and our ability to refinance existing debt will depend on a variety of factors such as our financial performance, the 
general availability of credit, our credit ratings and credit capacity at the time we pursue such financing.

If we are unable to complete additional securitization transactions or unsecured debt offerings on a timely basis or upon terms 
acceptable to us or otherwise access adequate sources of liquidity, our ability to fund our own operational requirements and 
satisfy financial obligations may be adversely affected.

Our indebtedness is significant, which could affect our ability to meet our obligations under our debt instruments and could 
materially and adversely affect our business and ability to react to changes in the economy or our industry.

Our significant indebtedness could have important consequences, including the following:

•

•

•

•

•

•

•

it may require us to dedicate a significant portion of our cash flows from operations to the payment of the principal 
of, and interest on, our indebtedness, which reduces the funds available for other purposes, including finance 
receivable originations and capital returns;

it could limit our ability to withstand competitive pressures and reduce our flexibility in responding to changing 
regulatory, business and economic conditions;

it may limit our ability to incur additional borrowings or securitizations for working capital, capital expenditures, 
business development, debt service requirements, acquisitions or general corporate or other purposes, or to refinance 
our indebtedness;

it may require us to seek to change the maturity, interest rate and other terms of our existing debt;

it may place us at a competitive disadvantage to competitors that are not as highly leveraged;

it may cause a downgrade of our debt and long-term corporate ratings; and

it may cause us to be more vulnerable to periods of negative or slow growth in the general economy or in our 
business.

In addition, meeting our anticipated liquidity requirements is contingent upon our continued compliance with our existing debt 
agreements. An event of default or declaration of acceleration under one of our existing debt agreements could also result in an 
event of default and declaration of acceleration under certain of our other existing debt agreements. Such an acceleration of our 
debt would have a material adverse effect on our liquidity and our ability to continue as a going concern. If our debt obligations 
increase, whether due to the increased cost of existing indebtedness or the incurrence of additional indebtedness, the 
consequences described above could be magnified.

There can be no assurance that we will be able to repay or refinance our debt in the future.

32

Certain of our outstanding notes contain covenants that restrict our operations and may inhibit our ability to grow our 
business and increase revenues.

SFC’s indenture and certain of SFC’s notes contain a covenant that limits SFC’s and its subsidiaries’ ability to create or incur 
liens. The restrictions may interfere with our ability to obtain new or additional financing or may affect the manner in which we 
structure such new or additional financing or engage in other business activities, which may significantly limit or harm our 
results of operations, financial condition and liquidity. A default and resulting acceleration of obligations could also result in an 
event of default and declaration of acceleration under certain of our other existing debt agreements. Such an acceleration of our 
debt would have a material adverse effect on our liquidity and our ability to continue as a going concern. A default could also 
significantly limit our alternatives to refinance the debt under which the default occurred as well as other indebtedness. This 
limitation may significantly restrict our financing options during times of either market distress or our financial distress, which 
are precisely the times when having financing options is most important.

The assessment of our liquidity is based upon significant judgments and estimates that could prove to be materially 
incorrect.

In assessing our current financial position and developing operating plans for the future, management has made significant 
judgments and estimates with respect to our liquidity, including but not limited to:

•

•

•

•

•

•

•

•

•

our ability to generate sufficient cash to service all of our outstanding debt;

our continued ability to access debt and securitization markets and other sources of funding on favorable terms;

our ability to complete on favorable terms, as needed, additional borrowings, securitizations, finance receivable 
portfolio sales, or other transactions to support liquidity, and the costs associated with these funding sources, 
including sales at less than carrying value and limits on the types of assets that can be securitized or sold, which 
would affect our profitability;

the potential for downgrade of our debt by rating agencies, which would have a negative impact on our cost of, and 
access to, capital;

our ability to comply with our debt covenants;

our ability to make capital returns to OMH's stockholders;

the amount of cash expected to be received from our finance receivable portfolio through collections (including 
prepayments) and receipt of finance charges, which could be materially different than our estimates;

the potential for declining financial flexibility and reduced income should we use more of our assets for 
securitizations and finance receivable portfolio sales; and

the potential for reduced income due to the possible deterioration of the credit quality of our finance receivable 
portfolios.

Additionally, there are numerous risks to our financial results, liquidity, and capital raising and debt refinancing plans that are 
not quantified in our current liquidity forecasts. These risks include, but are not limited, to the following:

•

•

•

•

•

•

•

•

our inability to grow our personal loan portfolio with adequate profitability to fund operations, loan losses, and other 
expenses;

our inability to monetize assets including, but not limited to, our access to debt and securitization markets;

our inability to obtain the additional necessary funding to finance our operations;

the effect of current and potential new federal, state and local laws, regulations, or regulatory policies and practices, 
including the Dodd-Frank Act, on our ability to conduct business or the manner in which we conduct business, such 
as licensing requirements, pricing limitations or restrictions on the method of offering products, as well as changes 
that may result from increased regulatory scrutiny of the sub-prime lending industry;

potential liability relating to real estate and personal loans which we have sold or may sell in the future, or relating to 
securitized loans, if it is determined that there was a non-curable breach of a warranty made in connection with the 
transaction;

the potential for increasing costs and difficulty in servicing our loan portfolio as a result of heightened nationwide 
regulatory scrutiny of loan servicing and foreclosure practices in the industry generally, and related costs that could 
be passed on to us in connection with the subservicing of our real estate loans that were originated or acquired 
centrally;

reduced cash flows as a result of the liquidation of our real estate loan portfolio;

the potential for additional unforeseen cash demands or acceleration of obligations;

33

•

•

•

reduced income due to loan modifications where the borrower’s interest rate is reduced, principal payments are 
deferred, or other concessions are made;

the potential for declines or volatility in bond and equity markets; and

the potential effect on us if the capital levels of our regulated and unregulated subsidiaries prove inadequate to 
support our current business plans.

We intend to repay indebtedness with one or more of the following sources, among others: finance receivable collections, cash 
on hand, proceeds of additional debt financings (particularly new securitizations and possible new issuances and/or debt 
refinancing transactions), finance receivable portfolio sales, or a combination of the foregoing. There can be no assurance that 
we will be successful in undertaking any of these activities to support our operations and repay our obligations.

The actual outcome of one or more of our plans could be materially different than expected or one or more of our significant 
judgments or estimates about the potential effects of these risks and uncertainties could prove to be materially incorrect. In the 
event of such an occurrence, if third-party financing is not available, our liquidity could be materially adversely affected, and as 
a result, substantial doubt could exist about our ability to continue as a going concern.

SFC's credit ratings could adversely affect our ability to raise capital in the debt markets at attractive rates, which could 
negatively affect our results of operations, financial condition, and liquidity.

S&P, Moody’s, and KBRA rate SFC’s debt. Ratings reflect the rating agencies’ opinions of a company’s financial strength, 
operating performance, strategic position and ability to meet its obligations. Agency ratings are not a recommendation to buy, 
sell or hold any security, and may be revised or withdrawn at any time by the issuing organization. Each agency’s rating should 
be evaluated independently of any other agency’s rating.

The table below outlines SFC’s long-term corporate debt ratings and outlook by rating agencies:

As of December 31, 2019

S&P
Moody’s

KBRA

Rating

Outlook

BB-

Ba3

BB+

Stable

Stable

Stable

Currently, no other entity has a corporate debt rating, though they may be rated in the future. 

If SFC’s current ratings are downgraded, it will likely increase the interest rate that we would have to pay to raise money in the 
capital markets, making it more expensive for us to borrow money and adversely impacting our access to capital. As a result, a 
downgrade of SFC's ratings could negatively impact our results of operations, financial condition and liquidity.

34

Our securitizations may expose us to financing and other risks, and there can be no assurance that we will be able to access 
the securitization market in the future, which may require us to seek more costly financing.

We have securitized, and may in the future securitize, certain of our finance receivables to generate cash to originate or 
purchase new finance receivables or repay our outstanding indebtedness. In such transactions, we typically convey a pool of 
finance receivables to a special purpose entity, which, in turn, conveys the finance receivables to a trust (the issuing entity). 
Concurrently, the trust typically issues non-recourse notes or certificates pursuant to the terms of an indenture or pooling and 
servicing agreement, which then are transferred to the special purpose entity in exchange for the finance receivables. The 
securities issued by the trust are secured by the pool of finance receivables. In exchange for the transfer of finance receivables 
to the issuing entity, we typically receive the cash proceeds from the sale of the trust securities, all residual interests, if any, in 
the cash flows from the finance receivables after payment of the trust securities, and a 100% beneficial interest in the issuing 
entity.

Although we have successfully completed a number of securitizations since 2012, we can give no assurances that we will be 
able to complete additional securitizations if the securitization markets become constrained. In addition, the value of any 
subordinated securities that we may retain in our securitizations might be reduced or, in some cases, eliminated as a result of an 
adverse change in economic conditions or the financial markets.

SFC, OMFG, and OMFH currently act as the servicers with respect to the personal loan securitization trusts and related series 
of asset-backed securities. If SFC, OMFG, or OMFH defaults in its servicing obligations, an early amortization event could 
occur with respect to the relevant asset-backed securities and SFC, OMFG, or OMFH, as applicable, could be replaced as 
servicer. Servicer defaults include, for example, the failure of the servicer to make any payment, transfer or deposit in 
accordance with the securitization documents, a breach of representations, warranties or agreements made by the servicer under 
the securitization documents and the occurrence of certain insolvency events with respect to the servicer. Such an early 
amortization event could damage our reputation and have materially adverse consequences on our liquidity and cost of funds.

Rating agencies may also affect our ability to execute a securitization transaction or increase the costs we expect to incur from 
executing securitization transactions, not only by deciding not to issue ratings for our securitization transactions, but also by 
altering the criteria and process they follow in issuing ratings. Rating agencies could alter their ratings processes or criteria after 
we have accumulated finance receivables for securitization in a manner that effectively reduces the value of those finance 
receivables by increasing our financing costs or otherwise requiring that we incur additional costs to comply with those 
processes and criteria. We have no ability to control or predict what actions the rating agencies may take in this regard.

Further, other matters, such as (i) accounting standards applicable to securitization transactions and (ii) capital and leverage 
requirements applicable to banks and other regulated financial institutions' asset-backed securities, could result in decreased 
investor demand for securities issued through our securitization transactions, or increased competition from other institutions 
that undertake securitization transactions. In addition, compliance with certain regulatory requirements, including the Dodd-
Frank Act and the Investment Company Act, may affect the type of securitizations that we are able to complete.

If it is not possible or economical for us to securitize our finance receivables in the future, we would need to seek alternative 
financing to support our operations and to meet our existing debt obligations, which may be less efficient and more expensive 
than raising capital via securitizations and may have a material adverse effect on our results of operations, financial condition 
and liquidity.

35

RISKS RELATED TO OUR ORGANIZATION AND STRUCTURE

The Apollo-Värde Group is OMH's largest stockholder, and the Apollo-Värde Group may exercise significant influence over 
us, including through its ability to designate a majority of the members of the board of directors, and its interests may 
conflict with the interests of OMH's other stockholders.

Effective June 25, 2018, OMH Holdings, L.P., a Delaware limited partnership, an entity formed by the Apollo-Värde Group, an 
investor group led by funds managed by Apollo and Värde, completed its purchase of 54,937,500 shares of OMH's common 
stock formerly beneficially owned by Springleaf Financial Holdings, LLC, an entity owned primarily by a private equity fund 
managed by an affiliate of Fortress. The Apollo-Värde Group's holdings represent approximately 40.4% of OMH's outstanding 
common stock as of December 31, 2019. As a result, the Apollo-Värde Group is OMH's largest stockholder and has significant 
influence on all matters requiring a stockholder vote, including the election of its directors; mergers, consolidations and 
acquisitions; the sale of all or substantially all of OMH's assets and other decisions affecting its capital structure; the 
amendment of OMH's restated certificate of incorporation and its amended and restated bylaws; and its winding up and 
dissolution. This concentration of ownership may delay, deter or prevent acts that would be favored by OMH's other 
stockholders, including delaying, preventing or deterring a change in control of OMH or a merger, takeover or other business 
combination that may be otherwise favorable to us or OMH's other stockholders. As a result, the market price of OMH's 
common stock could decline, or stockholders might not receive a premium over the then-current market price of OMH's 
common stock upon a change in control. In addition, this concentration of share ownership may adversely affect the trading 
price of OMH's common stock because investors may perceive disadvantages in owning shares in a company with a significant 
stockholder. See additional information under “Business Overview” in Item 1 of this report.

In connection with the closing of the Apollo-Värde Transaction, OMH entered into an Amended and Restated 
Stockholders Agreement, which provides the Apollo-Värde Group with the right to designate a majority of the members 
of the board of directors, plus one director, for so long as the Apollo-Värde Group and certain of its affiliates and 
permitted transferees continue to beneficially own, directly or indirectly, at least 33% of OMH's issued and outstanding 
common stock. With such representation on the board of directors, the Apollo-Värde Group will be able to exercise 
significant influence over decisions affecting OMH, including its direction and policies, the appointment of management 
and any action requiring the vote of its board of directors, including significant corporate action such as mergers and sales 
of substantially all of its assets and decisions affecting its capital structure. The interests of the Apollo-Värde Group may 
not always coincide with OMH's interests or the interests of OMH's other stockholders. The Apollo-Värde Group may 
seek to cause OMH to take courses of action that, in its judgment, could enhance its investment in OMH, but which might 
involve risks or adversely affect OMH or its other stockholders. The terms of the Amended and Restated Stockholders 
Agreement are further described in OMH's Current Report on Form 8-K filed with the SEC on June 25, 2018. The 
Amended and Restated Stockholders Agreement is filed as Exhibit 10.1 to that Current Report on Form 8-K, and such 
Current Report on Form 8-K, including Exhibit 10.1 thereto, is incorporated by reference herein in its entirety.

In addition, the Apollo-Värde Group and its affiliates may conduct business with any business that is competitive or in the same 
line of business as us, do business with any of our clients, customers or vendors, make investments in the kind of property in 
which we may make investments or acquire the same or similar types of assets that we may seek to acquire. Affiliates of the 
Apollo-Värde Group are in the business of making or advising on investments in companies and may hold, and from time to 
time in the future may acquire, interests in or provide advice to businesses that directly or indirectly compete with certain 
portions of our business or are vendors or customers of ours. The Apollo-Värde Group may also pursue acquisitions that may 
be complementary to our business, and, as a result, those acquisition opportunities may not be available to us.

OMH and SFC are holding companies with no operations and rely on our operating subsidiaries to provide us with funds 
necessary to meet our financial obligations and enable us to pay dividends.

OMH and SFC are holding companies with no material direct operations. Our principal assets are the equity interests we 
directly or indirectly hold in our operating subsidiaries, which own our operating assets. As a result, we are dependent on loans, 
dividends and other payments from our subsidiaries to generate the funds necessary to meet our financial obligations and enable 
OMH to pay dividends on its common stock. Our subsidiaries are legally distinct from us and certain of our subsidiaries are 
prohibited or restricted from paying dividends or otherwise making funds available to us under certain conditions. For example, 
our insurance subsidiaries are subject to regulations that limit their ability to pay dividends or make loans or advances to us, 
principally to protect policyholders, and certain of SFC's debt agreements limit the ability of certain of our subsidiaries to pay 
dividends. If we are unable to obtain funds from our subsidiaries, or if our subsidiaries do not generate sufficient cash from 
operations, we may be unable to meet our financial obligations or pay dividends, and the board may exercise its discretion not 
to pay dividends.

36

OMH may not pay dividends on its common stock in the future, even if liquidity and leverage targets are met.

While OMH intends to pay regular quarterly dividends for the foreseeable future, and has announced an intention to pay semi-
annual special dividends, all subsequent dividends will be reviewed quarterly and declared at the discretion of the board of 
directors and will depend on many factors. As a result, OMH cannot provide any assurance that it will continue to pay 
dividends on its common stock in future periods, even if liquidity and target leverage objectives are met. See our “Dividend 
Policy” in Part II - Item 5 of this report for further information. 

Certain provisions of an amended and restated stockholders agreement with the Apollo-Värde Group, restated certificate of 
incorporation and amended and restated bylaws could hinder, delay or prevent a change in control of OMH, which could 
adversely affect the price of OMH's common stock.

Certain provisions of the Stockholders Agreement, OMH's restated certificate of incorporation and amended and restated 
bylaws contain provisions that could make it more difficult for a third party to acquire us without the consent of the board of 
directors or the Apollo-Värde Group. These provisions provide for:

•

•

•

•

•

•

•

•

a classified board of directors consisting of nine members with staggered three-year terms;

certain rights to the Apollo-Värde Group and certain of its affiliates and permitted transferees with respect to the 
designation of directors for nomination and election to the board of directors, including the ability to appoint a 
majority of the members of the board of directors, plus one director, for so long as the Apollo-Värde Group and 
certain of its affiliates and permitted transferees continue to beneficially own, directly or indirectly at least 33% of 
OMH's issued and outstanding common stock;

removal of directors only for cause and only with the affirmative vote of at least 80% of the voting interest of 
stockholders entitled to vote (provided, however, that for so long as the Apollo-Värde Group and certain of its 
affiliates and permitted transferees beneficially own, directly or indirectly, at least 30% of OMH's issued and 
outstanding common stock, directors may be removed with or without cause with the affirmative vote of a majority 
of the then issued and outstanding voting interest of stockholders entitled to vote);

no ability for stockholders to call special meetings of OMH's stockholders (provided, however, that for so long as 
the Apollo-Värde Group and certain of its affiliates and permitted transferees beneficially own, directly or indirectly, 
at least 20% of OMH's issued and outstanding common stock, any stockholders that collectively beneficially own at 
least 20% of OMH's issued and outstanding common stock may call special meetings of our stockholders);

advance notice requirements by stockholders with respect to director nominations and actions to be taken at annual 
meetings;

no cumulative voting in the election of directors, which means that the holders of a majority of the outstanding 
shares of OMH's common stock can elect all the directors standing for election;

the ability for stockholders to act outside a meeting by written consent only if unanimous, provided, however, that 
for so long as the Apollo-Värde Group and certain of its affiliates and permitted transferees beneficially own, 
directly or indirectly, at least 20% of OMH's issued and outstanding common stock, OMH's stockholders may act 
without a meeting by written consent of a majority of OMH's stockholders; and

the issuance of blank check preferred stock by the board of directors from time to time in one or more series and to 
establish the terms, preferences and rights of any such series of preferred stock, all without approval of OMH 
stockholders. Nothing in OMH's restated certificate of incorporation precludes future issuances without stockholder 
approval of the authorized but unissued shares of OMH's common stock.

In addition, these provisions may make it difficult and expensive for a third party to pursue a tender offer, change in control or 
takeover attempt that is opposed by the Apollo-Värde Group, our management or the board of directors. Public stockholders 
who might desire to participate in these types of transactions may not have an opportunity to do so, even if the transaction is 
favorable to stockholders. These anti-takeover provisions could substantially impede the ability of public stockholders to 
benefit from a change in control or change our management and board of directors and, as a result, may adversely affect the 
market price of OMH's common stock and the ability of public stockholders to realize any potential change of control premium.

See additional information under “Business Overview” in Item 1 of this report. The terms of the Amended and Restated 
Stockholders’ Agreement are described in OMH's Current Report on Form 8-K filed with the SEC on June 25, 2018, and such 
Current Report on Form 8-K is incorporated by reference herein in its entirety. 

37

Certain OMH's stockholders have the right to engage or invest in the same or similar businesses as us.

The Apollo-Värde Group and its affiliates engage in other investments and business activities in addition to their ownership of 
OMH. Under OMH's restated certificate of incorporation, the Apollo-Värde Group and its affiliates have the right, and have no 
duty to abstain from exercising such right, to engage or invest in the same or similar businesses as us, do business with any of 
our clients, customers or vendors or employ or otherwise engage any of our officers, directors or employees. If the Apollo-
Värde Group and its affiliates, or any of their respective officers, directors or employees acquire knowledge of a potential 
transaction that could be a corporate opportunity, they have no duty, to the fullest extent permitted by law, to offer such 
corporate opportunity to us, OMH's stockholders or our affiliates.

In the event that any of our directors and officers who is also a director, officer or employee of any of the Apollo-Värde Group 
or its affiliates acquires knowledge of a corporate opportunity or is offered a corporate opportunity, provided that this 
knowledge was not acquired solely in such person’s capacity as our director or officer and such person acts in good faith, then 
even if the Apollo-Värde Group or its affiliates pursues or acquires the corporate opportunity or if the Apollo-Värde Group  or 
its affiliates do not present the corporate opportunity to us, such person is deemed to have fully satisfied such person’s fiduciary 
duties owed to us and is not liable to us.

Licensing and insurance laws and regulations may delay or impede purchases of OMH's common stock.

Certain of the states in which we are licensed to originate loans and the state in which our insurance subsidiaries are domiciled 
(Texas) have laws and regulations which require regulatory approval for the acquisition of “control” of regulated entities. In 
addition, the Texas insurance laws and regulations generally provide that no person may acquire control, directly or indirectly, 
of a domiciled insurer, unless the person has provided the required information to, and the acquisition is subsequently approved 
or not disapproved by the Department of Insurance ("DOI"). Under state insurance laws or regulations, there exists a 
presumption of “control” when an acquiring party acquires as little as 10% of the voting securities of a regulated entity or of a 
company which itself controls (directly or indirectly) a regulated entity (the threshold is 10% under the insurance statute of 
Texas). Therefore, any person acquiring 10% or more of OMH's common stock may need the prior approval of the Texas 
insurance and/or licensing regulators, or a determination from such regulators that “control” has not been acquired, which could 
significantly delay or otherwise impede their ability to complete such purchase. 

RISKS RELATED TO FINANCIAL REPORTING

Failure to maintain effective internal control over financial reporting in accordance with Section 404 of the Sarbanes-Oxley 
Act could have a material adverse effect on our business and stock price.

We maintain disclosure controls and procedures designed to ensure that we timely report information as specified in the rules 
and regulations of the SEC. We also maintain a system of internal control over financial reporting. Our internal control over 
financial reporting is designed to provide reasonable assurance regarding the reliability of the financial reporting and the 
preparation of financial statements for external purposes in accordance with GAAP. Effective internal control over financial 
reporting is necessary for us to provide reliable reports and prevent fraud.

We believe that a control system, no matter how well designed and managed, can provide only reasonable, not absolute, 
assurance that the objectives of the control system are met. Because of the inherent limitations in all control systems, no 
evaluation of controls can provide absolute assurance that all control issues and instances of fraud, if any, within a company 
have been detected. We may not be able to identify all significant deficiencies and/or material weaknesses in our internal 
controls in the future, and our failure to maintain effective internal control over financial reporting in accordance with Section 
404 of the Sarbanes-Oxley Act could have a material adverse effect on our business, financial condition, results of operations 
and prospects.

38

Our valuations may include methodologies, models, estimations and assumptions which are subject to differing 
interpretations and could result in changes to financial assets and liabilities that may materially adversely affect our results 
of operations and financial condition.

The allowance for finance receivable losses is a critical accounting estimate which requires us to use significant estimates and 
assumptions to determine the appropriate level of allowance. We estimate the allowance for finance receivable losses primarily 
on historical loss experience using a roll rate-based model applied to our finance receivable portfolio. We adjust the amounts 
determined by the roll rate-based model for management’s estimate of the effects of model imprecision which include any 
changes to underwriting criteria, portfolio seasoning, and current economic conditions, including levels of unemployment and 
personal bankruptcies. If we are unable to predict certain of these assumptions accurately, our allowance for finance receivable 
losses may be inadequate. If actual finance receivable losses are materially greater than our allowance for finance receivable 
losses, our results of operations, financial condition, and liquidity could be adversely affected.

We use estimates, assumptions, and judgments when certain financial assets and liabilities are measured and reported at fair 
value. Fair values and the information used to record valuation adjustments for certain assets and liabilities are based on quoted 
market prices and/or other observable inputs provided by independent third-party sources, when available.  During periods of 
market disruption, including periods of significantly rising or high interest rates, rapidly widening credit spreads or illiquidity, it 
may be difficult to value certain assets if trading becomes less frequent or market data becomes less observable. In such cases, 
certain asset valuations may require significant judgment, and may include inputs and assumptions that require greater 
estimation, including credit quality, liquidity, interest rates and other relevant inputs. Changes in underlying factors, 
assumptions, or estimates in any of these areas could have a material adverse effect on our results of operations, financial 
condition, and liquidity.

RISKS RELATED TO OMH'S COMMON STOCK

The market price and trading volume of OMH's common stock may be volatile, which could result in rapid and substantial 
losses for OMH's stockholders.

The market price of OMH's common stock has been and may continue to be highly volatile and could be subject to wide 
fluctuations. In addition, the trading volume in OMH's common stock may fluctuate and cause significant price variations to 
occur. If the market price of OMH's common stock declines significantly, public stockholders may be unable to resell their 
shares at or above their purchase price, if at all. The market price of OMH's common stock may fluctuate or decline 
significantly in the future. Some of the factors that could negatively affect the share price or result in fluctuations in the price or 
trading volume of OMH's common stock include:

•

•

•

•

•

•

•

•

•

•

•

•

•

variations in our quarterly or annual operating results;

changes in our earnings estimates (if provided) or differences between our actual financial and operating results and 
those expected by investors and analysts;

the contents of published research reports about us or our industry or the failure of securities analysts to cover 
OMH's common stock in the future;

additions to, or departures of, key management personnel;

any increased indebtedness we may incur in the future;

announcements by us or others and developments affecting us;

actions by institutional stockholders or the Apollo-Värde Group;

litigation and governmental investigations;

changes in market valuations of similar companies;

speculation or reports by the press or investment community with respect to us or our industry in general;

increases in market interest rates that may lead purchasers of OMH's shares to demand a higher yield;

announcements by us or our competitors of significant contracts, acquisitions, dispositions, strategic relationships, 
joint ventures or capital commitments; and

general market, political and economic conditions, including any such conditions and local conditions in the markets 
in which our borrowers are located.

39

These broad company, market and industry factors may decrease the market price of OMH's common stock, regardless of our 
actual operating performance. The stock market in general has from time to time experienced extreme price and volume 
fluctuations. In addition, in the past, following periods of volatility in the overall market and the market price of a company’s 
securities, securities class action litigation has often been instituted against these companies. This litigation, if instituted against 
us, could result in substantial costs and a diversion of our management’s attention and resources.

Future offerings of debt or equity securities by us may adversely affect the market price of OMH's common stock.

In the future, we may attempt to obtain financing or to further increase our capital resources by issuing additional shares of 
OMH's common stock or offering debt or other equity securities, including commercial paper, medium-term notes, senior or 
subordinated notes, debt securities convertible into equity or shares of preferred stock. In particular, we intend to continue to 
seek opportunities to acquire consumer finance portfolios and/or businesses that engage in consumer finance loan servicing and/
or consumer finance loan originations. Future acquisitions could require substantial additional capital in excess of cash from 
operations. We would expect to finance the capital required for acquisitions through a combination of additional issuances of 
equity, corporate indebtedness, asset-backed acquisition financing and/or cash from operations.

Issuing additional shares of OMH's common stock or other equity securities or securities convertible into equity may dilute the 
economic and voting rights of OMH's stockholders at the time of such issuance or reduce the market price of OMH's common 
stock or both. Upon liquidation, holders of debt securities and preferred shares, if issued, and lenders with respect to other 
borrowings would receive a distribution of our available assets prior to the holders of OMH's common stock. Debt securities 
convertible into equity could be subject to adjustments in the conversion ratio pursuant to which certain events may increase the 
number of equity securities issuable upon conversion. Preferred shares, if issued, could have a preference with respect to 
liquidating distributions or a preference with respect to dividend payments that could limit our ability to pay dividends to the 
holders of OMH's common stock. Our decision to issue securities in any future offering will depend on market conditions and 
other factors beyond our control, which may adversely affect the amount, timing or nature of our future offerings. Thus, holders 
of OMH's common stock bear the risk that our future offerings may reduce the market price of OMH's common stock and dilute 
their stockholdings in us.

The market price of OMH's common stock could be negatively affected by sales of substantial amounts of OMH's common 
stock in the public markets. 

As of December 31, 2019, approximately 40.4% of OMH's outstanding common stock was held by the Apollo-Värde Group 
and, subject to certain restrictions set forth in an amended and restated stockholders agreement, can be resold into the public 
markets in the future in accordance with the requirements of the Securities Act. A decline in the price of OMH's common stock, 
whether as a result of sale of stock by the Apollo-Värde Group or otherwise, might impede our ability to raise capital through 
the issuance of additional common stock or other equity securities.

The future issuance of additional common stock in connection with our incentive plans, acquisitions or otherwise will dilute 
all other stockholdings.

OMH has an aggregate of 1,863,805,538 shares of common stock authorized but unissued as of January 31, 2020. OMH may 
issue all of these shares of common stock without any action or approval by OMH's stockholders, subject to certain exceptions. 
OMH also intends to continue to evaluate acquisition opportunities and may issue common stock in connection with these 
acquisitions. Any common stock issued in connection with our incentive plans, acquisitions, the exercise of outstanding stock 
options or otherwise would dilute the percentage ownership held by existing OMH's stockholders.

Item 1B. Unresolved Staff Comments.

None.

40

Item 2.  Properties.

Our branch operations include over 1,500 branch offices in 44 states. We support our branch business by conducting branch 
office operations, branch office administration, and centralized operations, including our servicing facilities, in Mendota 
Heights, Minnesota; Tempe, Arizona; Fort Mill, South Carolina; and Fort Worth, Texas, in leased premises. Our branch offices 
have lease terms generally ranging from three to five years.

We lease administrative offices in Chicago, Illinois; Wilmington, Delaware; Irving, Texas; and New York, New York, which 
expire in 2021, 2023, 2025, and 2027, respectively. Additionally, we lease an administrative office in Baltimore, Maryland, that 
expires in 2026, half of which has been sublet. During 2018, we vacated a leased office space that expires in 2022 in Stamford, 
Connecticut, which has been sublet. 

Our investment in real estate and tangible property is not significant in relation to our total assets due to the nature of our 
business. At December 31, 2019, our subsidiaries owned a loan servicing facility in London, Kentucky, and six buildings in 
Evansville, Indiana. The Evansville buildings house our administrative offices and our centralized operations. Our servicing 
facilities, administrative offices, centralized operations, and loan servicing facility support our Consumer and Insurance 
segment.

Item 3. Legal Proceedings.

See Note 16 of the Notes to the Consolidated Financial Statements included in this report.

Item 4. Mine Safety Disclosures.

None.

41

PART II

Item 5.  Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities.

MARKET INFORMATION AND STOCKHOLDERS

OMH’s common stock has been listed for trading on the New York Stock Exchange (“NYSE”) since October 16, 2013. On 
November 27, 2015, we changed the symbol from “LEAF” to “OMF” as a result of the OneMain Acquisition. Our initial public 
offering was priced at $17.00 per share on October 15, 2013.

On January 31, 2020, there were five record holders of OMH's common stock. This figure does not reflect the beneficial 
ownership of shares held in nominee name. On January 31, 2020, the closing price for OMH's common stock, as reported on 
the NYSE, was $42.37.

DIVIDEND POLICY

OMH previously did not pay any dividends on its common stock from its initial public offering in 2013 through 2018. In 
February of 2019, the OMH Board of Directors announced a program of quarterly dividends of $0.25 per share, and in July of 
2019 the board approved an additional special dividend of $2.00 per share payable in the third quarter of 2019. While OMH 
intends to pay regular quarterly dividends for the foreseeable future, and has announced an intention to pay semi-annual special 
dividends, all subsequent dividends will be reviewed quarterly and declared at the discretion of its board of directors and will 
depend on many factors, including our financial condition, earnings, cash flows, capital requirements, level of indebtedness, 
statutory and contractual restrictions applicable to the payment of dividends, and other considerations that the board of directors 
deems relevant. OMH's dividend payments may change from time to time, and OMH may not continue to declare dividends in 
the future.

No trading market exists for SFC’s common stock. All of SFC’s common stock is held by OMH. To provide funding for the 
quarterly and special dividends, mentioned above, SFC paid dividends to OMH of $34 million on March 13, 2019 and on June 
13, 2019, $306 million on September 12, 2019, and $34 million on December 12, 2019. SFC did not pay any cash dividends on 
its common stock in 2018 or 2017.

Because we are holding companies and have no direct operations, we will only be able to pay dividends from our available cash 
on hand and any funds we receive from our subsidiaries. Our insurance subsidiaries are subject to regulations that limit their 
ability to pay dividends or make loans or advances to us, principally to protect policyholders, and certain of SFC's debt 
agreements limit the ability of certain of our subsidiaries to pay dividends. See Notes 10 and 12 of the Notes to the 
Consolidated Financial Statements included in this report for further information on SFC's debt agreements and our insurance 
subsidiary dividends, respectively. 

42

STOCK PERFORMANCE

The following data and graph show a comparison of the cumulative total shareholder return for OMH's common stock, the 
NYSE Financial Sector (Total Return) Index, and the NYSE Composite (Total Return) Index from December 31, 2014 through 
December 31, 2019. This data assumes simultaneous investments of $100 on December 31, 2014 and reinvestment of any 
dividends. The information in this “Stock Performance” section shall not be deemed to be “soliciting material” or to be “filed” 
with the SEC or subject to Regulation 14A or 14C, or to the liabilities of Section 18 of the Exchange Act.

Stock Performance

$250

$200

$150

$100

$50

$0
12/31/14

12/31/15

12/31/16

12/31/17

12/31/18

12/31/19

OneMain Holdings, Inc.

NYSE Composite Index

NYSE Financial Sector Index

OneMain Holdings, Inc.

NYSE Composite Index

NYSE Financial Sector Index

At December 31,

2014

2015

2016

2017

2018

$

100.00 $

114.85 $

61.21 $

71.86 $

67.16 $

100.00

100.00

95.91

96.34

107.36

109.45

127.46

132.69

116.06

115.26

2019

116.53

145.66

147.93

43

Item 6.  Selected Financial Data.

The following table presents OMH's selected historical consolidated financial data and other operating data. The consolidated 
statement of operations data for the years ended December 31, 2019, 2018, and 2017 and the consolidated balance sheet data as 
of December 31, 2019 and 2018 have been derived from OMH's audited consolidated financial statements included elsewhere 
herein. The statement of operations data for the years ended December 31, 2016 and 2015 and the consolidated balance sheet 
data as of December 31, 2017, 2016, and 2015 have been derived from OMH's consolidated financial statements not included 
elsewhere herein. 

Due to the nominal differences between SFC and OMH, for the 2019 and 2018 periods, the selected historical consolidated 
financial data and other operating data relate only to OMH. See Note 2 of the Notes to the Consolidated Financial Statements 
included in this report for the reconciliation of results of SFC to OMH. 

For SFC's selected historical consolidated financial data and other operating data for the years ended 2017, 2016 and 2015, see 
“Selected Financial Data” in Part II Item 6 of SFC's Annual Report on Form 10-K for the year ended December 31, 2018 filed 
on February 15, 2019.

The following selected financial data should be read in conjunction with “Management’s Discussion and Analysis of Financial 
Condition and Results of Operations” included in this report and OMH's audited consolidated financial statements and related 
notes included in this report.

(dollars in millions, except per share amounts)

2019

2018

2017

2016

2015 *

At or for the Years Ended December 31,

Consolidated Statements of Operations Data:

Interest income

Interest expense

Provision for finance receivable losses

Other revenues

Other expenses

Income (loss) before income tax expense (benefit)

Net income (loss)

Net income attributable to non-controlling interests

Net income (loss) attributable to OneMain Holdings, Inc.

Earnings (loss) per share:

Basic

Diluted

Dividends:
Cash dividends declared per share

$

4,127

$

3,658

$

3,196

$

3,110

$

1,930

970

1,129

622

1,552

1,098

855

—

855

875

1,048

574

1,685

624

447

—

447

816

955

560

856

932

773

1,554

1,739

431

183

—

183

356

243

28

215

715

716

262

987

(226)

(93)

127

(220)

$

$

$

6.28

6.27

$

3.29

3.29

$

1.35

1.35

$

1.60

1.59

(1.72)

(1.72)

3.00

$

— $

— $

— $

—

Consolidated Balance Sheet Data:
Net finance receivables, less unearned insurance premium and claim 

reserves and allowance for finance receivable losses

$

16,767

$

14,771

$

13,670

$

12,457

$

14,305

Total assets

Long-term debt

Total liabilities

OneMain Holdings, Inc. shareholders’ equity

Non-controlling interests

Total shareholders’ equity

22,817

17,212

18,487

4,330

—

4,330

20,090

15,178

16,291

3,799

—

3,799

19,433

15,050

16,155

3,278

—

3,278

18,123

13,959

15,057

3,066

—

3,066

21,190

17,300

18,460

2,809

(79)

2,730

*      On November 15, 2015, as part of our acquisition strategy, OMH completed the OneMain Acquisition. The selected financial data for 

2015 includes OneMain’s results effective from November 1, 2015, pursuant to our contractual agreements with Citigroup.

44

                                      
Item 7.  Management’s Discussion and Analysis of Financial Condition and Results of Operations.

The following discussion and analysis of OMH's financial condition and results of operations should be read together with the 
audited consolidated financial statements and related notes included in this report. This discussion and analysis contains 
forward-looking statements that involve risk, uncertainties, and assumptions. See “Forward-Looking Statements” included in 
this report for more information. Our actual results could differ materially from those anticipated in the forward-looking 
statements as a result of many factors, including those discussed in “Risk Factors” included in this report.

An index to our management’s discussion and analysis follows:

Topic

Overview..............................................................................................................................................................................
Recent Developments and Outlook.....................................................................................................................................

Results of Operations...........................................................................................................................................................

Segment Results...................................................................................................................................................................
Credit Quality......................................................................................................................................................................

Liquidity and Capital Resources..........................................................................................................................................

Off-Balance Sheet Arrangements........................................................................................................................................

Critical Accounting Policies and Estimates.........................................................................................................................

Recent Accounting Pronouncements...................................................................................................................................

Seasonality...........................................................................................................................................................................

Page

45

47

49

52
55

59

64

64

65

65

Overview

We are a leading provider of responsible personal loan products, primarily to non-prime customers. Our network of over 1,500
branch offices in 44 states is staffed with expert personnel and is complemented by our centralized operations and digital 
presence through online lending. Our digital platform provides current and prospective customers the option of applying for a 
personal loan via our website, www.omf.com. The information on our website is not incorporated by reference into this report. 
In connection with our personal loan business, our insurance subsidiaries offer our customers optional credit and non-credit 
insurance, and other products.

In addition to our loan originations, and insurance and other product sales activities, we service loans owned by us and service 
loans owned by third parties; pursue strategic acquisitions and dispositions of assets and businesses, including loan portfolios or 
other financial assets; and may establish joint ventures or enter into other strategic alliances.

OUR PRODUCTS

Our product offerings include:

•

•

Personal Loans — We offer personal loans through our branch network, centralized operations, and our website, 
www.omf.com, to customers who generally need timely access to cash. Our personal loans are non-revolving, with a 
fixed-rate, a fixed term of three to six years, and are secured by automobiles, other titled collateral, or are unsecured. 
At December 31, 2019, we had approximately 2.44 million personal loans, representing $18.4 billion of net finance 
receivables, compared to approximately 2.37 million personal loans totaling $16.2 billion at December 31, 2018.

Insurance Products — We offer our customers optional credit insurance products (life insurance, disability insurance, 
and involuntary unemployment insurance) and optional non-credit insurance products through both our branch 
network and our centralized operations. Credit insurance and non-credit insurance products are provided by our 
affiliated insurance companies. We offer GAP coverage as a waiver product or insurance. We also offer optional home 
and auto membership plans of an unaffiliated company.

45

Our non-originating legacy products include:

•

Other Receivables — We ceased originating real estate loans in 2012 and purchasing retail sales finance contracts and 
revolving retail accounts in 2013. We continue to service or sub-service liquidating real estate loans and retail sales 
finance contracts. Effective September 30, 2018, our real estate loans previously classified as other receivables were 
transferred from held for investment to held for sale due to management’s intent to no longer hold these finance 
receivables for the foreseeable future. See Notes 5, 6 and 7 of the Notes to the Consolidated Financial Statements 
included in this report for more information.

OUR SEGMENT

At December 31, 2019, C&I is our only reportable segment. Beginning in the fourth quarter of 2019, we included our A&S, 
which was previously presented as a distinct reporting segment, in Other. See Note 19 of the Notes to the Consolidated 
Financial Statements included in this report for more information on this change in our segment alignment and for more 
information about our segment. We have revised our prior period segment disclosures to conform to this new alignment.

HOW WE ASSESS OUR BUSINESS PERFORMANCE

We closely monitor the primary drivers of pretax operating income, which consist of the following:

Interest Income

We track interest income, including certain fees earned on our finance receivables, and continually monitor the components that 
impact our yield. Generally, we include any past due fees on loans that we have collected from customer payments in interest 
income.

Interest Expense

We track the interest expense incurred on our debt, and continually monitor the components of our cost of funds. We expect 
interest expense to fluctuate based on changes in the secured versus unsecured mix of our debt, time to maturity, the cost of 
funds rate, and access to revolving conduit facilities.  

Net Credit Losses

The credit quality of our loans is driven by our underwriting philosophy, which considers the prospective customer’s household 
budget, his or her willingness and capacity to repay, and the underlying collateral on the loan. We closely analyze credit 
performance because the profitability of our loan portfolio is directly connected to net credit losses. We define net credit losses 
as gross charge-offs minus recoveries in the portfolio. Additionally, because delinquencies are an early indicator of future net 
credit losses, we analyze delinquency trends, adjusting for seasonality, to determine whether our loans are performing in line 
with our original estimates. We also monitor recovery rates because of their contribution to the reduction in the severity of our 
charge-offs. 

Operating Expenses

We assess our operational efficiency using various metrics and conduct extensive analysis to determine whether fluctuations in 
cost and expense levels indicate operational trends that need to be addressed. Our operating expense analysis also includes a 
review of origination and servicing costs to assist us in managing overall profitability.

Finance Receivables Originations

Because loan volume and portfolio size determine the magnitude of the impact of each of the above factors on our earnings, we 
also closely monitor origination volume and annual percentage rate.

46

Recent Developments and Outlook

RECENT DEVELOPMENTS

Cash Dividends to OMH's Common Stockholders

For information regarding the quarterly dividends declared by OMH, see “Liquidity and Capital Resources” of the 
Management’s Discussion and Analysis of Financial Condition and Results of Operations in this report.

SFC's Issuances of 6.125% Senior Notes Due 2024, 6.625% Senior Notes Due 2028, 5.375% Senior Notes Due 2029 and 
Redemptions of 5.25% Senior Notes Due 2019 and 6.00% Senior Notes Due 2020

For further information regarding the issuances and redemptions of our unsecured debt, see Note 10 of the Notes to the 
Consolidated Financial Statements included in this report.

SFC's Securitization Transactions Completed: OMFIT 2019-1, OMFIT 2019-A, OMFIT 2019-2 and ODART 2019-1

For further information regarding the issuances of our secured debt, see “Liquidity and Capital Resources” of the 
Management’s Discussion and Analysis of Financial Condition and Results of Operations in this report.

Merger of SFI into SFC

As part of our efforts to streamline operations and financial reporting and improve the efficiencies in our businesses, we have 
taken various steps to simplify our legal entity structure. In culmination of these efforts, on September 20, 2019, SFC entered 
into a merger agreement with its direct parent SFI, to merge SFI with and into SFC, with SFC as the surviving entity. The 
merger was effective in SFC's consolidated financial statements as of July 1, 2019. As a result of SFI's merger with and into 
SFC, SFC became a wholly-owned direct subsidiary of OMH. In conjunction with the merger, the net deficiency of SFI, after 
elimination of its investment in SFC, was absorbed by SFC resulting in an equity reduction of $408 million to SFC. 

The net deficiency of SFI included an intercompany note payable plus accrued interest of $166 million from SFI to OMH which 
SFC assumed through the merger. On September 23, 2019, SFC repaid SFI’s note to OMH. Concurrently, OMH paid 
$22 million in other payables due to SFC and made an equity contribution of $144 million to SFC. Additionally, as a result of 
the merger, the intercompany notes between SFI and SFC were eliminated.

The transactions noted above resulted in a net $264 million reduction to SFC's equity. There was no impact to OMH's equity as 
a result of the merger.

Appointment of Member of the SFC Board of Directors and Executive Vice President of SFC

On January 2, 2020, Adam L. Rosman was appointed to the SFC Board of Directors and as Executive Vice President. Mr. 
Rosman replaced John C. Anderson, who resigned as a member of SFC's board of directors and as Executive Vice President on 
January 2, 2020.

Appointment of Executive Vice President and Chief Operating Officer (“COO”) of OMH

On June 24, 2019, the OMH Board of Directors appointed Rajive Chadha as Executive Vice President and COO, effective on 
his first day of employment, July 15, 2019. Mr. Chadha replaced Robert A. Hurzeler, who resigned as Executive Vice President 
and COO on May 1, 2019 and departed the Company on May 31, 2019.

Appointment of Chief Financial Officer (“CFO”) of OMH

On April 25, 2019, the OMH Board of Directors appointed Micah R. Conrad as CFO. Mr. Conrad replaced Scott T. Parker, who 
resigned as Executive Vice President and CFO on March 26, 2019 and departed the Company on April 4, 2019. Mr. Parker’s 
departure was not due to any disagreement between Mr. Parker and the Company relating to the Company’s financial reporting 
or condition, policies or practices. Mr. Conrad served as the Company’s acting CFO from March 26, 2019 until his appointment 
as CFO of OMH.

47

Appointment of Member of the SFC Board of Directors, President, and Chief Executive Officer (“CEO”) of SFC

On April 4, 2019, Richard N. Tambor was appointed to the SFC Board of Directors and as President and CEO of SFC. Mr. 
Tambor replaces Scott T. Parker, who resigned as a member of SFC's board of directors and as President and CEO of SFC.

Sale of Merit Life Insurance Co.

As part of our continuing integration efforts from the OneMain Acquisition, on March 7, 2019 we entered into a share purchase 
agreement to sell all of the issued and outstanding shares of our former insurance subsidiary, Merit. The transaction closed on 
December 31, 2019. We recorded a net gain of $9 million in the fourth quarter of 2019, which is included in other operating 
expenses. For further information regarding the sale, see Note 12 of the Notes to the Consolidated Financial Statements 
included in this report. 

OUTLOOK

With our experienced management team, long track record of successfully accessing the capital markets, and strong demand for 
consumer credit, we believe we are well positioned to execute on our strategic priorities to strengthen our capital base through 
the following key initiatives:

•

Continuing growth in receivables through enhanced marketing strategies and customer product options;

• Maintaining and enhancing credit performance;

•

•

Leveraging our scale and cost discipline across the Company to deliver improved operating leverage;

Increasing tangible equity and reducing financial leverage; and

• Maintaining a strong liquidity level with diversified funding sources.

Assuming the U.S. economy continues to experience moderate growth, we expect to continue our long history of strong credit 
performance. We believe the strong credit quality of our loan portfolio will continue as the result of our disciplined 
underwriting practices and ongoing collection efforts. We have continued to see some migration of customer activity away from 
traditional channels, such as direct mail, to online channels (primarily serviced through our branch network), where we believe 
we are well suited to capture volume due to our scale, technology, and deployment of advanced analytics. 

48

Results of Operations

The results of SFC are consolidated into the results of OMH. Due to the nominal differences between SFC and OMH, content 
throughout this section relate only to OMH. See Note 2 of the Notes to the Consolidated Financial Statements included in this 
report for the reconciliation of results of SFC to OMH.

OMH'S CONSOLIDATED RESULTS

See the table below for OMH's consolidated operating results and selected financial statistics. A further discussion of OMH's 
operating results for our operating segment is provided under “Segment Results” below.

(dollars in millions, except per share amounts)

Years Ended December 31,

Interest income

Interest expense

Provision for finance receivable losses

Net interest income after provision for finance receivable losses

Other revenues

Other expenses

Income before income taxes

Income taxes

Net income

Share Data:

Earnings per share:

Diluted

Selected Financial Statistics *
Finance receivables held for investment:

Net finance receivables

Number of accounts

Finance receivables held for sale:

Net finance receivables

Number of accounts

Finance receivables held for investment and held for sale: 

Average net receivables

Yield

Gross charge-off ratio

Recovery ratio

Net charge-off ratio

30-89 Delinquency ratio

Origination volume

Number of accounts originated

Debt balances:

Long-term debt balance

Average daily debt balance 

2019

2018

2017

$

4,127

$

3,658

$

970

1,129

2,028

622

1,552

1,098

243

855

$

875

1,048

1,735

574

1,685

624

177

447

$

3,196

816

955

1,425

560

1,554

431

248

183

$

$

$

$

$

$

$

6.27

$

3.29

$

1.35

18,389

$

16,164

$

2,435,172

2,373,330

14,957

2,360,604

64

$

2,019

103

$

2,827

17,055

$

15,471

$

24.13 %

6.79 %

(0.74)%

6.05 %

2.46 %

23.56 %

7.13 %

(0.73)%

6.40 %

2.42 %

13,803

$

11,923

$

132

2,460

14,057

22.64 %

7.50 %

(0.76)%

6.74 %

2.49 %

10,537

1,481,166

1,436,029

1,442,895

17,212

$

15,178

$

16,336

15,444

15,050

14,224

*      See “Glossary” at the beginning of this report for formulas and definitions of our key performance ratios. 

49

                                     
Comparison of Consolidated Results for 2019 and 2018 

Interest income increased $469 million or 13% in 2019 when compared to 2018 primarily due to growth in our loan portfolio. 
The increase was also due to higher yield, which was primarily driven by lower amortization of purchase premium on non-credit 
impaired finance receivables, the continued stability in origination of annual percentage rates, and the improvement in late stage 
delinquency.

Interest expense increased $95 million or 11% in 2019 when compared to 2018 primarily due to an increase in average debt, 
consistent with the growth in our loan portfolio, and our strategic actions to increase unsecured debt, which tends to have higher 
interest rates than secured debt, in order to achieve a more proportional mix of secured and unsecured funding.

See Notes 10 and 11 of the Notes to the Consolidated Financial Statements included in this report for further information on our 
long-term debt, securitization transactions, and our revolving conduit facilities.

Provision for finance receivable losses increased $81 million or 8% in 2019 when compared to 2018 primarily driven by the 
growth in our loan portfolio. The allowance for finance receivable losses as a percentage of net finance receivables was flat from 
prior period reflecting lower allowance requirements due to the continued shift in portfolio mix to more secured personal loans 
and improvements in the effectiveness of our collections, offset by the impacts of continued liquidation of purchased credit 
impaired finance receivables resulting from the OneMain Acquisition.

Other revenues increased $48 million or 8% in 2019 when compared to 2018 primarily due to (i) a $31 million increase in 
insurance products sold due to higher loan volume and larger average loan size, (ii) a $29 million increase in investment revenue 
primarily driven by an increase in unrealized gains on equity investment securities due to improved market conditions and an 
increase in interest income due to higher yield and higher average cash and investment balances, (iii) a $13 million decrease in 
impairment loss recorded on the loans in finance receivables held for sale compared to the prior year, and (iv) an $11 million net 
gain on sale of a cost method investment. The increase was partially offset by $26 million of higher net losses on repurchases and 
repayments of debt and $15 million decrease in gain on sale of real estate loans sold in the prior year as compared to the current 
year.

Other expenses decreased $133 million or 8% in 2019 when compared to 2018 primarily due to $110 million of non-cash 
incentive compensation expense in 2018 related to the 2018 Apollo-Värde and AIG Share Sale Transactions, $14 million of 
impairment loss on the transfer of Yosemite to held for sale in 2018, and a $9 million net gain on the sale of Merit in 2019.

Income taxes totaled $243 million for 2019 compared to $177 million for 2018. The effective tax rate for 2019 was 22.2% 
compared to 28.4% for 2018. The effective tax rate for 2019 differed from the federal statutory rate of 21% primarily due to the 
effect of state income taxes, offset by the release of the valuation allowance against certain state deferred taxes. The effective tax 
rate for 2018 differed from the federal statutory rate of 21% primarily due to the effect of discrete tax expense for non-deductible 
compensation expense and state income taxes.

See Note 15 of the Notes to the Consolidated Financial Statements included in this report for further information on effective tax 
rates.

Comparison of Consolidated Results for 2018 and 2017

For a comparison of OMH's results of operation for the years ended 2018 and 2017, see “Management’s Discussion and Analysis 
of Financial Condition and Results of Operations—Consolidated Results” in Part II Item 7 of OMH's Annual Report on Form 10-
K for the year ended December 31, 2018 filed with the SEC on February 15, 2019.

50

NON-GAAP FINANCIAL MEASURES

Adjusted Pretax Income (Loss)

Management uses adjusted pretax income (loss), a non-GAAP financial measure, as a key performance measure of our segment. 
Adjusted pretax income (loss) represents income (loss) before income taxes on a Segment Accounting Basis and excludes net 
losses resulting from repurchases and repayments of debt, acquisition-related transaction and integration expenses, net gain on 
sale of cost method investment, restructuring charges, additional net gain on Sale of SpringCastle interests, net loss on sale of real 
estate loans, and non-cash incentive compensation expense related to the Fortress Transaction. Management believes adjusted 
pretax income (loss) is useful in assessing the profitability of our segment and uses adjusted pretax income (loss) in evaluating our 
operating performance and as a performance goal under OMH's executive compensation programs. Adjusted pretax income (loss) 
is a non-GAAP financial measure and should be considered supplemental to, but not as a substitute for or superior to, income 
(loss) before income taxes, net income, or other measures of financial performance prepared in accordance with GAAP.

OMH's reconciliations of income (loss) before income tax expense (benefit) on a Segment Accounting Basis to adjusted pretax 
income (loss) (non-GAAP) by segment were as follows:

(dollars in millions)

Years Ended December 31,

Consumer and Insurance

2019

2018

2017

Income before income taxes - Segment Accounting Basis

$

1,168

$

787

$

676

Adjustments:

Net loss on repurchases and repayments of debt

Acquisition-related transaction and integration expenses

Net gain on sale of cost method investment

Restructuring charges

Adjusted pretax income (non-GAAP)

Other

Loss before income taxes - Segment Accounting Basis

Adjustments:

Additional net gain on Sale of SpringCastle interests

Net loss on sale of real estate loans *

Non-cash incentive compensation expense

Acquisition-related transaction and integration expenses

$

$

30

14

(11)

5

63

47

—

8

18

66

—

—

1,206

$

905

$

760

(3) $

(131) $

(40)

(7)

1

—

—

—

6

106

—

—

—

—

6

Adjusted pretax loss (non-GAAP)

$

(9) $

(19) $

(34)

*     In 2019 and 2018, the resulting impairments on finance receivables held for sale that remained after the February 2019 and the December 
2018 Real Estate Loan Sales were combined with the respective gains on sales. See Note 7 of the Notes to the Consolidated Financial 
Statements included in this report for more information regarding the real estate loan sales.

Acquisition-related transaction and integration expenses incurred as a result of the OneMain Acquisition includes (i) 
compensation and employee benefit costs, such as retention awards and severance costs, (ii) accelerated amortization of acquired 
software assets, (iii) rebranding to the OneMain brand, (iv) branch infrastructure and other fixed asset integration costs, (v) 
information technology costs, such as internal platform development, software upgrades and licenses, and technology termination 
costs, (vi) legal fees and project management costs, (vii) system conversions, including human capital management, marketing, 
risk, and finance functions, and (viii) other costs and fees directly related to the OneMain Acquisition and integration.

51

                                     
Segment Results

The results of SFC are consolidated into the results of OMH. Due to the nominal differences between SFC and OMH, content 
throughout this section relate only to OMH. See Note 2 of the Notes to the Consolidated Financial Statements included in this 
report for the reconciliation of results of SFC to OMH.

See Note 19 of the Notes to the Consolidated Financial Statements included in this report for a description of our segment and 
methodologies used to allocate revenues and expenses to our C&I segment and Other. 

CONSUMER AND INSURANCE

OMH's adjusted pretax income and selected financial statistics for C&I on an adjusted Segment Accounting Basis were as 
follows:

(dollars in millions)

At or for the Years Ended December 31,

Interest income

Interest expense

Provision for finance receivable losses

Net interest income after provision for finance receivable losses

Other revenues

Other expenses

Adjusted pretax income (non-GAAP)

Selected Financial Statistics *
Finance receivables held for investment:

Net finance receivables

Number of accounts

Finance receivables held for investment and held for sale: 

Average net receivables

Yield

Gross charge-off ratio

Recovery ratio

Net charge-off ratio

30-89 Delinquency ratio

Origination volume

Number of accounts originated

2019

2018

2017

$

4,114

$

3,677

$

3,305

$

$

$

947

1,105

2,062

619

1,475

844

1,047

1,786

558

1,439

1,206

$

905

$

765

963

1,577

565

1,382

760

18,421

$

16,195

$

14,820

2,435,172

2,373,330

2,355,682

17,089

$

15,401

$

13,860

24.07 %

6.86 %

(0.84)%

6.02 %

2.47 %

23.88 %

7.32 %

(0.84)%

6.48 %

2.43 %

23.84 %

7.94 %

(0.93)%

7.01 %

2.44 %

$

13,803

$

11,923

$

10,537

1,481,166

1,436,029

1,442,895

*      See “Glossary” at the beginning of this report for formulas and definitions of our key performance ratios.

52

                                     
Comparison of Adjusted Pretax Income for 2019 and 2018

Interest income increased $437 million or 12% in 2019 when compared to 2018 primarily due to continued growth in our loan 
portfolio along with higher yield. The higher yield reflects the continued stability in origination of annual percentage rates and  
the improvement in late stage delinquency.

Interest expense increased $103 million or 12% in 2019 when compared to 2018 primarily due to an increase in average debt, 
consistent with the growth in our loan portfolio, and our strategic actions to increase unsecured debt, which tends to have higher 
interest rates than secured debt, in order to achieve a more proportional mix of secured and unsecured funding.

See Notes 10 and 11 of the Notes to the Consolidated Financial Statements included in this report for further information on our 
long-term debt, securitization transactions and our revolving conduit facilities.

Provision for finance receivable losses increased $58 million or 6% in 2019 when compared to 2018 primarily driven by the 
growth in our loan portfolio. The allowance for finance receivable losses as a percentage of net finance receivables decreased 
from prior periods due to the shift in portfolio mix to more secured personal loans and improvements in the effectiveness of 
collections.

Other revenues increased $61 million or 11% in 2019 when compared to 2018 primarily due to a $31 million increase in 
insurance products sold due to higher loan volume and larger average loan size, and a $25 million increase in investment 
revenue primarily driven by an increase in unrealized gains on equity investment securities due to improved market conditions 
and an increase in interest income due to higher yield and higher average cash and investment balances.

Other expenses increased $36 million or 3% in 2019 when compared to 2018 primarily due to our continued reinvestment in 
our business operations while achieving operating leverage.

Comparison of Adjusted Pretax Income for 2018 and 2017

For a comparison of OMH's adjusted pretax income for C&I for the years ended 2018 and 2017, see “Management’s 
Discussion and Analysis of Financial Condition and Results of Operations—Segment Results” in Part II Item 7 of OMH's 
Annual Report on Form 10-K for the year ended December 31, 2018 filed with the SEC on February 15, 2019.

53

OTHER

“Other” consists of our liquidating SpringCastle Portfolio servicing activity and our non-originating legacy operations, which 
include our liquidating real estate loans and liquidating retail sales finance receivables.

Beginning in the fourth quarter 2019, we included A&S, which was previously presented as a distinct reporting segment, in 
Other. See Note 19 of the Notes to the Consolidated Financial Statements included in this report for further information on this 
change in our segment alignment. We have revised our prior period segment disclosures to conform to this new alignment.

OMH's adjusted pretax loss of the Other components on an adjusted Segment Accounting Basis was as follows:

(dollars in millions)

Years Ended December 31,

Interest income

Interest expense

Provision for finance receivable losses (a)

Net interest income after provision for finance receivable losses

Other revenues

Other expenses (b)

Adjusted pretax loss (non-GAAP)

2019

2018

2017

$

$

$

9

5

—

4

26

39

$

17

17

(5)

5

33

57

(9) $

(19) $

23

21

7

(5)

45

74

(34)

(a)    Provision for finance receivable losses for 2017 includes a $5 million increase due to estimated net charge-offs attributable to the 

impact of hurricanes Harvey and Maria.

(b)   Other expenses for 2018 includes $4 million of non-cash incentive compensation expense related to the rights of certain executives to a 

portion of the cash proceeds from the sale of OMH’s common stock by SFH.

Net finance receivables of the Other components on a Segment Accounting Basis were as follows:

(dollars in millions)

December 31,

Net finance receivables held for investment:

Other receivables

Net finance receivables held for sale:

Other receivables

2019

2018*

2017

$

$

— $

— $

142

66

$

103

$

138

*      On September 30, 2018, we transferred our real estate loans previously classified as other receivables from held for investment to held 
for sale. See Notes 5 and 7 of the Notes to the Consolidated Financial Statements included in this report for further information.

54

                                     
                                     
Credit Quality

The results of SFC are consolidated into the results of OMH. Due to the nominal differences between SFC and OMH, content 
throughout this section relate only to OMH. See Note 2 of the Notes to the Consolidated Financial Statements included in this 
report for the reconciliation of results of SFC to OMH.

FINANCE RECEIVABLES

Our net finance receivables, consisting of personal loans, were $18.4 billion at December 31, 2019 and $16.2 billion at 
December 31, 2018. Our personal loans are non-revolving, with a fixed-rate, a fixed term of three to six years, and are secured 
by automobiles, other titled collateral, or are unsecured. We consider the concentration of secured loans, the underlying value of 
the collateral of the secured loans, and the delinquency status of our finance receivables as the primary indicators of credit 
quality. At December 31, 2019 and December 31, 2018, 52% and 48%, respectively, of our personal loans, on a consolidated 
basis, were secured by titled collateral.

Distribution of Finance Receivables by FICO Score

There are many different categorizations used in the consumer lending industry to describe the creditworthiness of a borrower, 
including prime, near prime, and sub-prime. 

We group FICO scores into the following credit strength categories:

•
•
•

Prime: FICO score of 660 or higher
Near prime: FICO score of 620-659
Sub-prime: FICO score of 619 or below

Our customers’ demographics are in many respects near the national median but may vary from national norms in terms of 
credit and repayment histories. Many of our customers have experienced some level of prior financial difficulty or have limited 
credit experience and require higher levels of servicing and support from our branch network and central servicing operations.

The following table reflects our personal loans grouped into the categories described above based on borrower FICO credit 
scores as of the most recently refreshed date or as of the loan origination or purchase date:

(dollars in millions)

December 31,

FICO scores

660 or higher

620-659

619 or below

Total

2019

2018

$

$

3,951

$

4,683

9,755

3,906

4,251

8,007

18,389

$

16,164

The increase in the sub-prime category from prior year reflects the growth in secured loans, which accommodates customers 
with lower FICO scores.

DELINQUENCY

We monitor delinquency trends to evaluate the risk of future credit losses and employ advanced analytical tools to manage our 
exposure. Our branch team members work with customers through occasional periods of financial difficulty and offer a variety 
of borrower assistance programs to help customers continue to make payments. Team members also actively engage in 
collection activities throughout the early stages of delinquency. We closely track and report the percentage of receivables that 
are contractually 30-89 days past due as a benchmark of portfolio quality, collections effectiveness, and as a strong indicator of 
losses in coming quarters.

55

When finance receivables are contractually 60 days past due, we consider these accounts to be at an increased risk for loss and 
we transfer collection of these accounts to our centralized operations. Use of our centralized operations teams for managing late 
stage delinquency allows us to apply more advanced collection technologies and tools, and drives operating efficiencies in 
servicing. At 90 days contractually past due, we consider our finance receivables to be nonperforming.

The delinquency information for net finance receivables is as follows:

(dollars in millions)

December 31, 2019
Current
30-59 days past due
Delinquent (60-89 days past due)
Performing

Nonperforming (90+ days past due)

Total net finance receivables

Delinquency ratio

30-89 days past due

30+ days past due

60+ days past due

90+ days past due

December 31, 2018

Current

30-59 days past due

Delinquent (60-89 days past due)

Performing

Nonperforming (90+ days past due)

Total net finance receivables

Delinquency ratio

30-89 days past due

30+ days past due

60+ days past due

90+ days past due

*      Not applicable.

Consumer 
and 
Insurance

Segment to 
GAAP 
Adjustment

GAAP
 Basis

$

$

17,578
273
182
18,033

(28) $
(1)
(1)
(30)

17,550
272
181
18,003

388

(2)

386

$

18,421

$

(32) $

18,389

2.47 %

4.58 %

3.09 %

2.11 %

*

*

*

*

2.46 %

4.56 %

3.08 %

2.10 %

$

15,437

$

(26) $

15,411

231

162

15,830

365

(2)

(1)

(29)

(2)

229

161

15,801

363

$

16,195

$

(31) $

16,164

2.43 %

4.68 %

3.26 %

2.25 %

*

*

*

*

2.42 %

4.66 %

3.25 %

2.25 %

56

                                      
ALLOWANCE FOR FINANCE RECEIVABLE LOSSES

We record an allowance for finance receivable losses to cover estimated incurred losses on our finance receivables. Our 
allowance for finance receivable losses may fluctuate based upon our continual review of the growth and credit quality of the 
finance receivable portfolio and changes in economic conditions.

Changes in the allowance for finance receivable losses were as follows:

(dollars in millions)

Year Ended December 31, 2019

Balance at beginning of period

Provision for finance receivable losses

Charge-offs

Recoveries

Balance at end of period

Allowance ratio

Year Ended December 31, 2018

Balance at beginning of period

Provision for finance receivable losses

Charge-offs

Recoveries

Other (b)

Balance at end of period

Allowance ratio

Year Ended December 31, 2017

Balance at beginning of period

Provision for finance receivable losses

Charge-offs

Recoveries

Balance at end of period

Allowance ratio

(a)    Not applicable.

Consumer 
and 
Insurance

Other

Segment to 
GAAP 
Adjustment

Consolidated 
Total

$

773

$

— $

(42) $

1,105

(1,172)

143

849

$

—

—

—

24

15

(17)

$

— $

(20) $

731

1,129

(1,157)

126

829

4.61 %

(a)

(a)

4.51 %

$

724

$

35

$

(62) $

1,047

(1,127)

129

—

(5)

(3)

3

(30)

6

26

(19)

7

$

773

$

— $

(42) $

697

1,048

(1,104)

113

(23)

731

4.77 %

(a)

(a)

4.52 %

$

$

732

963

(1,100)

129

724

$

$

31

7

(7)

4

35

$

$

(74) $

(15)

53

(26)

(62) $

689

955

(1,054)

107

697

4.88 %

24.28 %

(a)

4.66 %

(b)   Other consists primarily of the reclassification of allowance for finance receivable losses due to the transfer of the real estate loans in 

other receivables from held for investment to finance receivables held for sale on September 30, 2018. See Note 5 and 7 of the Notes to 
the Consolidated Financial Statements included in this report for further information.

The current delinquency status of our finance receivable portfolio, inclusive of recent borrower performance, volume of our 
TDR activity, and the level and recoverability of collateral securing our finance receivable portfolio are the primary drivers that 
can cause fluctuations in our allowance for finance receivable losses from period to period. We monitor the allowance ratio to 
ensure we have a sufficient level of allowance for finance receivable losses to cover estimated incurred losses in our finance 
receivable portfolio. The allowance for finance receivable losses as a percentage of net finance receivables has decreased from 
prior periods reflecting lower allowance requirements due to the shift in portfolio mix to more secured personal loans and 
improvements in the effectiveness of our collections, offset by the impacts of continued liquidation of purchased credit 
impaired finance receivables resulting from the OneMain Acquisition.

57

                                      
See Note 6 of the Notes to the Consolidated Financial Statements included in this report for more information about the changes 
in the allowance for finance receivable losses.

TDR FINANCE RECEIVABLES

We make modifications to our finance receivables to assist borrowers experiencing financial difficulties. When we modify a 
loan’s contractual terms for economic or other reasons related to the borrower’s financial difficulties and grant a concession that 
we would not otherwise consider, we classify that loan as a TDR finance receivable. The increase to the TDR portfolio in 2019 
was primarily driven by the increase in modifications on late stage delinquent accounts and the growth in our loan portfolio.

Information regarding TDR net finance receivables is as follows:

(dollars in millions)

December 31, 2019

TDR net finance receivables

Allowance for TDR finance receivable losses

December 31, 2018

TDR net finance receivables

Allowance for TDR finance receivable losses

Consumer 
and 
Insurance

Segment to 
GAAP 
Adjustment

GAAP
 Basis

$

$

$

$

721

292

555

210

(63) $

(20)

(102) $

(40)

658

272

453

170

58

Liquidity and Capital Resources

SOURCES AND USES OF FUNDS

We finance the majority of our operating liquidity and capital needs through a combination of cash flows from operations, 
secured debt, unsecured debt, borrowings from revolving conduit facilities, and equity. We may also utilize other sources in the 
future. As a holding company, all of the funds generated from our operations are earned by our operating subsidiaries. Our 
operating subsidiaries’ primary cash needs relate to funding our lending activities, our debt service obligations, our operating 
expenses, payment of insurance claims, and expenditures relating to upgrading and monitoring our technology platform, risk 
systems, and branch locations.

We have previously purchased portions of our unsecured indebtedness, and we may elect to purchase additional portions of our 
unsecured indebtedness in the future. Future purchases may be made through the open market, privately negotiated transactions 
with third parties, or pursuant to one or more tender or exchange offers, all of which are subject to terms, prices, and 
consideration we may determine at our discretion.

During 2019, OMH generated net income of $855 million. OMH net cash outflow from operating and investing activities 
totaled $1.1 billion for the year ended December 31, 2019. At December 31, 2019, our scheduled principal and interest 
payments for 2020 on our existing debt (excluding securitizations) totaled $1.7 billion. As of December 31, 2019, we had $9.9 
billion UPB of unencumbered personal loans and $120 million UPB of unencumbered real estate loans. These real estate loans 
are included in held for sale. 

Based on our estimates and taking into account the risks and uncertainties of our plans, we believe that we will have adequate 
liquidity to finance and operate our businesses and repay our obligations as they become due for at least the next 12 months.

SFC’s Issuances and Redemptions

For information regarding the issuances and redemptions of SFC's unsecured debt, see Note 10 of the Notes to the Consolidated 
Financial Statements included in this report.

Securitizations and Borrowings from Revolving Conduit Facilities

During the year ended December 31, 2019, we completed four personal loan securitizations (OMFIT 2019-1, ODART 2019-1, 
OMFIT 2019-A, and OMFIT 2019-2, see “Securitized Borrowings” below), and redeemed five securitizations (SLFT 2015-A, 
OMFIT 2015-1, OMFIT 2015-2, OMFIT 2016-2, and ODART 2017-1). At December 31, 2019, we had $8.3 billion in UPB of 
finance receivables pledged as collateral for our securitization transactions. 

During the year ended December 31, 2019, we entered into four new revolving conduit facilities and terminated one revolving 
conduit facility.

Subsequent to December 31, 2019, we extended the revolving period for OneMain Financial Funding VII, LLC on January 24, 
2020 from June 2021 to January 2023.

See Notes 10 and 11 of the Notes to the Consolidated Financial Statements included in this report for further information on our 
long-term debt, loan securitization transactions and conduit facilities.

59

Cash Dividends to OMH's Common Stockholders

During 2019, dividend declarations by OMH's board of directors were as follows:

Declaration Date

Record Date

Payment Date

Dividend Per Share

Amount Paid

February 11, 2019

February 26, 2019

March 15, 2019

April 29, 2019

July 29, 2019

May 29, 2019

June 14, 2019

August 27, 2019

September 13, 2019

October 28, 2019

November 26, 2019

December 13, 2019

Total

$

$

0.25

0.25

2.25 *

0.25

3.00

$

$

(in millions)

34

34

306

34

408

*  On July 29, 2019 the dividend declaration consisted of a regular quarterly dividend of $0.25 per share and a special dividend of $2.00 per 

share.

To provide funding for the dividends, SFC paid dividends to OMH of $34 million on March 13, 2019 and on June 13, 2019, 
$306 million on September 12, 2019, and $34 million on December 12, 2019.

On February 10, 2020, OMH declared a regular quarterly dividend of $0.33 per share and a special dividend of $2.50 per share 
payable on March 13, 2020 to record holders of OMH's common stock as of the close of business on February 26, 2020. To 
provide funding for the OMH dividend, the SFC Board of Directors authorized a dividend in the amount of up to $388 million
payable on or after March 10, 2020.

While OMH intends to pay regular quarterly dividends for the foreseeable future, and has announced its intention to pay semi-
annual special dividends, all subsequent dividends will be reviewed quarterly and declared at the discretion of the board of
directors and will depend on many factors, including our financial condition, earnings, cash flows, capital requirements, level of
indebtedness, statutory and contractual restrictions applicable to the payment of dividends, and other considerations that the
board of directors deems relevant. OMH's dividend payments may change from time to time, and the board of directors may not
continue to declare dividends in the future.

LIQUIDITY

OMH's Operating Activities

Net cash provided by operations of $2.4 billion for 2019 reflected net income of $855 million, the impact of non-cash items, 
and a favorable change in working capital of $67 million. Net cash provided by operations of $2.0 billion for 2018 reflected net 
income of $447 million, the impact of non-cash items, and a favorable change in working capital of $86 million. Net cash 
provided by operations of $1.6 billion for 2017 reflected a net income of $183 million, the impact of non-cash items, and a 
favorable change in working capital of $17 million. 

OMH's Investing Activities

Net cash used for investing activities of $3.4 billion, $2.4 billion, and $2.2 billion for 2019, 2018, and 2017, respectively, were 
primarily due to net principal originations of finance receivables held for investment and held for sale and purchases of 
available-for-sale securities, partially offset by net sales, calls, and maturities of available-for-sale securities.

OMH's Financing Activities

Net cash provided by financing activities of $1.5 billion for 2019 was primarily due to net issuances of long-term debt offset 
primarily by the cash dividends paid in 2019. Net cash provided by financing activities of $44 million for 2018 was primarily 
due to net issuances of long-term debt. Net cash provided by financing activities of $975 million for 2017 was primarily due to 
net issuances of long-term debt, offset primarily by the repayment at maturity of existing 6.90% Medium-Term Notes and the 
repurchase of existing 6.90% Medium-Term Notes.

60

                                      
OMH's Cash and Investments

At December 31, 2019, we had $1.2 billion of cash and cash equivalents, which included $182 million of cash and cash 
equivalents held at our regulated insurance subsidiaries or for other operating activities that is unavailable for general corporate 
purposes.

At December 31, 2019, we had $1.9 billion of investment securities, which are all held as part of our insurance operations and 
are unavailable for general corporate purposes.

Liquidity Risks and Strategies

SFC’s credit ratings are non-investment grade, which has a significant impact on our cost and access to capital. This, in turn, 
can negatively affect our ability to manage our liquidity and our ability or cost to refinance our indebtedness.

There are numerous risks to our financial results, liquidity, capital raising, and debt refinancing plans, some of which may not 
be quantified in our current liquidity forecasts. These risks include, but are not limited to, the following:

•
•
•
•

•

our inability to grow or maintain our personal loan portfolio with adequate profitability;
the effect of federal, state and local laws, regulations, or regulatory policies and practices;
effects of ratings downgrades on our secured or unsecured debt
potential liability relating to real estate and personal loans which we have sold or may sell in the future, or relating to 
securitized loans; and
the potential for disruptions in the debt and equity markets.

The principal factors that could decrease our liquidity are customer delinquencies and defaults, a decline in customer 
prepayments, and a prolonged inability to adequately access capital market funding. We intend to support our liquidity position 
by utilizing some or all of the following strategies:

• maintaining disciplined underwriting standards and pricing for loans we originate or purchase and managing purchases 

•

•

•

of finance receivables;
pursuing additional debt financings (including new securitizations and new unsecured debt issuances, debt refinancing 
transactions and revolving conduit facilities), or a combination of the foregoing;
purchasing portions of our outstanding indebtedness through open market or privately negotiated transactions with 
third parties or pursuant to one or more tender or exchange offers or otherwise, upon such terms and at such prices, as 
well as with such consideration, as we may determine; and
obtaining new and extending existing secured revolving facilities to provide committed liquidity in case of prolonged 
market fluctuations.

However, it is possible that the actual outcome of one or more of our plans could be materially different than expected or that 
one or more of our significant judgments or estimates could prove to be materially incorrect.

OUR INSURANCE SUBSIDIARIES

Our insurance subsidiaries are subject to state regulations that limit their ability to pay dividends. See Note 12 of the Notes to 
the Consolidated Financial Statements included in this report for further information on these restrictions and the dividends paid 
by our insurance subsidiaries from 2017 through 2019.  

OUR DEBT AGREEMENTS

The debt agreements to which SFC and its subsidiaries are a party include customary terms and conditions, including covenants 
and representations and warranties. See Note 10 of the Notes to the Consolidated Financial Statements included in this report 
for further information on the restrictive covenants under SFC’s debt agreements, as well as the guarantees of SFC’s long-term 
debt.

61

 
Securitized Borrowings 

We execute private securitizations under Rule 144A of the Securities Act of 1933. As of December 31, 2019, our structured 
financings consisted of the following: 

(dollars in millions)

SLFT 2015-B

SLFT 2016-A 

SLFT 2017-A 

OMFIT 2015-3

OMFIT 2016-1 

OMFIT 2016-3 

OMFIT 2017-1

OMFIT 2018-1 

OMFIT 2018-2 

OMFIT 2019-1

OMFIT 2019-2

OMFIT 2019-A

ODART 2017-2 

ODART 2018-1 

ODART 2019-1

Issue 
Amount 
(a)

Initial 
Collateral 
Balance

Current
Note Amounts
Outstanding 
(a)

Current 
Collateral 
Balance 
(b)

Current 
Weighted 
Average 
Interest Rate

Original
Revolving
Period

$

$

314

532

652

293

500

350

947

632

368

632

900

789

605

947

737

$

336

559

685

329

570

397

988

650

381

654

947

892

624

964

750

$

314

166

619

293

160

317

769

600

350

600

900

750

240

900

700

336

208

685

325

238

391

796

651

381

654

947

892

276

964

750

3.78 %

3.49 %

2.98 %

4.21 %

4.67 %

4.33 %

2.74 %

3.60 %

3.87 %

3.79 %

3.30 %

3.78 %

3.07 %

3.56 %

3.79 %

 5 years 

 2 years 

 3 years 

 5 years 

 3 years 

 5 years 

 2 years 

 3 years 

 5 years 

 2 years 

7 years 

7 years 

 1 year  

 2 years 

 5 years 

Total securitizations

$

9,198

$

9,726

$

7,678

$

8,494

(a)    Issue Amount includes the retained interest amounts as applicable and the Current Note Amounts Outstanding balances reflect pay-

downs subsequent to note issuance and exclude retained interest amounts. 

(b)    Inclusive of in-process replenishments of collateral for securitized borrowings in a revolving status as of December 31, 2019.

62

                                      
Revolving Conduit Facilities

In addition to the structured financings, we have access to 14 revolving conduit facilities with a total borrowing capacity of $7.1 
billion as of December 31, 2019:

(dollars in millions)

Rocky River Funding, LLC

OneMain Financial Funding IX, LLC

Mystic River Funding, LLC

Fourth Avenue Auto Funding, LLC 

OneMain Financial Funding VIII, LLC

OneMain Financial Auto Funding I, LLC

OneMain Financial Funding VII, LLC

Thayer Brook Funding, LLC

Hubbard River Funding, LLC

Seine River Funding, LLC

New River Funding, LLC

Hudson River Funding, LLC

Columbia River Funding, LLC

St. Lawrence River Funding, LLC

Total

Advance 
Maximum 
Balance

Amount
Drawn

Revolving
Period End

Due and Payable 

$

400

650

850

200

650

850

850

250

250

650

250

500

500

250

$

— April 2022

— June 2022

May 2023

July 2023

— September 2022

October 2025

— June 2022

July 2023

— August 2021

September 2023

— June 2021

— June 2021

— July 2021

July 2028

July 2023

August 2022

— September 2021

October 2023

— October 2021

November 2024

— March 2022

— June 2022

April 2027

July 2025

— September 2022

October 2025

— October 2022

November 2024

$

7,100

$

—

See “Liquidity and Capital Resources - Sources and Uses of Funds - Securitizations and Borrowings from Revolving Conduit 
Facilities” above for information on the transaction completed subsequent to December 31, 2019.

Contractual Obligations 

At December 31, 2019, our material contractual obligations were as follows: 

(dollars in millions)

2020

2021-2022

2023-2024

2025+

Securitizations

Total

Principal maturities on long-term debt:

Securitization debt (a)

Medium-term notes

Junior subordinated debt

Total principal maturities

Interest payments on debt (b)
Total

$

— $

— $

— $

— $

7,678

$

1,000

—

1,000

664

1,646

—

1,646

1,062

2,475

—

2,475

781

4,399

350

4,749

1,139

—

—

7,678

899

7,678

9,520

350

17,548

4,545

$

1,664

$

2,708

$

3,256

$

5,888

$

8,577

$

22,093

(a)    On-balance sheet securitizations and borrowings under revolving conduit facilities are not included in maturities by period due to their 

variable monthly payments. At December 31, 2019, there were no amounts drawn under our revolving conduit facilities.

(b)    Future interest payments on floating-rate debt are estimated based upon floating rates in effect at December 31, 2019.

63

                                      
Off-Balance Sheet Arrangements

We have no material off-balance sheet arrangements as defined by SEC rules and we had no off-balance sheet exposure to 
losses associated with unconsolidated VIEs at December 31, 2019 or December 31, 2018.

Critical Accounting Policies and Estimates

We consider the following policies to be our most critical accounting policies because they involve critical accounting estimates 
and a significant degree of management judgment:

ALLOWANCE FOR FINANCE RECEIVABLE LOSSES

We estimate the allowance for finance receivable losses primarily on historical loss experience using a roll rate-based model 
applied to our finance receivable portfolio. In our roll rate-based model, our finance receivable types are stratified by collateral 
mix and contractual delinquency stages, and are projected forward in one-month increments using historical roll rates. In each 
month of the simulation, losses on our finance receivable types are captured, and the ending delinquency stratification serves as 
the beginning point of the next iteration. No new volume is assumed. This process is repeated until the number of iterations 
equals the loss emergence period (the interval of time between the event which causes a borrower to default on a finance 
receivable and our recording of the charge-off) for our finance receivable types. As delinquency is a primary input into our roll 
rate-based model, we inherently consider nonaccrual loans in our estimate of the allowance for finance receivable losses.

Management exercises its judgment, based on quantitative analyses, qualitative factors, such as recent delinquency and other 
credit trends, and experience in the consumer finance industry, when determining the amount of the allowance for finance 
receivable losses. We adjust the amounts determined by the roll rate-based model for management’s estimate of the effects of 
model imprecision which include but are not limited to, any changes to underwriting criteria, portfolio seasoning, and current 
economic conditions, including levels of unemployment and personal bankruptcies.

TDR FINANCE RECEIVABLES

When we modify a loan’s contractual terms for economic or other reasons related to the borrower’s financial difficulties and 
grant a concession that we would not otherwise consider, we classify that loan as a TDR finance receivable. Loan modifications 
primarily involve a combination of the following to reduce the borrower’s monthly payment: reduce interest rate, extend the 
term, defer or forgive past due interest or forgive principal. Account modifications that are deemed to be a TDR finance 
receivable are measured for impairment in accordance with the authoritative guidance for the accounting for impaired loans.

The allowance for finance receivable losses related to our TDR finance receivables represents loan-specific reserves based on 
an analysis of the present value of expected future cash flows. We establish our allowance for finance receivable losses related 
to our TDR finance receivables by calculating the present value (discounted at the loan’s effective interest rate prior to 
modification) of all expected cash flows less the recorded investment in the aggregated pool. We use certain assumptions to 
estimate the expected cash flows from our TDR finance receivables. The primary assumptions for our model are prepayment 
speeds, default rates, and severity rates.

FAIR VALUE MEASUREMENTS

Management is responsible for the determination of the fair value of our financial assets and financial liabilities and the 
supporting methodologies and assumptions. We employ widely used financial techniques or utilize third-party valuation service 
providers to gather, analyze, and interpret market information and derive fair values based upon relevant methodologies and 
assumptions for individual instruments or pools of finance receivables. When our valuation service providers are unable to 
obtain sufficient market observable information upon which to estimate the fair value for a particular security, we determine fair 
value either by requesting brokers who are knowledgeable about these securities to provide a quote, which is generally non-
binding, or by employing widely used financial techniques.

64

GOODWILL AND OTHER INTANGIBLE ASSETS

We test goodwill for potential impairment annually as of October 1 of each year and whenever events occur or circumstances 
change that would more likely than not reduce the fair value of our reporting unit below its carrying amount. If the qualitative 
assessment indicates that it is more likely than not that the reporting unit’s fair value is less than its carrying amount, we 
proceed with the quantitative impairment test. When necessary, the fair value of the reporting unit is calculated utilizing the 
income approach, which uses prospective financial information of the reporting unit discounted at a rate that we estimate a 
market participant would use. 

For indefinite-lived intangible assets, we review for impairment at least annually and whenever events occur or circumstances 
change that would indicate the assets are more likely than not to be impaired. We first complete an annual qualitative 
assessment to determine whether it is necessary to perform a quantitative impairment test. If the qualitative assessment indicates 
that the assets are more likely than not to have been impaired, we proceed with the fair value calculation of the assets. The fair 
value is determined in accordance with our fair value measurement policy. 

For those net intangible assets with a finite useful life, we review such intangibles for impairment at least annually and 
whenever events or changes in circumstances indicate that the carrying amounts may not be recoverable.

Recent Accounting Pronouncements

See Note 4 of the Notes to the Consolidated Financial Statements included in this report for discussion of recently issued 
accounting pronouncements.

Seasonality

Our personal loan volume is generally highest during the second and fourth quarters of the year, primarily due to marketing 
efforts and seasonality of demand. Demand for our personal loans is usually lower in January and February after the holiday 
season and as a result of tax refunds. Delinquencies on our personal loans are generally lower in the first and second quarters 
and tend to rise throughout the remainder of the year. These seasonal trends contribute to fluctuations in our operating results 
and cash needs throughout the year.

65

Item 7A. Quantitative and Qualitative Disclosures About Market Risk.

The fair values of certain assets and liabilities are sensitive to changes in market interest rates. The impact of changes in interest 
rates would be reduced by the fact that increases (decreases) in fair values of assets would be partially offset by corresponding 
changes in fair values of liabilities. In aggregate, the estimated impact of an immediate and sustained 100 bps increase or 
decrease in interest rates on the fair values of our interest rate-sensitive financial instruments would not be material to our 
financial position.

The estimated increases (decreases) in fair values of interest rate-sensitive financial instruments were as follows:

December 31,

(dollars in millions)

Assets

2019

2018

+100 bps

-100 bps

+100 bps

-100 bps

Net finance receivables, less allowance for finance receivable losses

$

(218) $

223

$

(182) $

(5)

(72)

6

74

(8)

(66)

187

10

71

Finance receivables held for sale

Fixed-maturity investment securities

Liabilities

Long-term debt

$

(667) $

713

$

(391) $

361

We derived the changes in fair values by modeling estimated cash flows of certain assets and liabilities. We adjusted the cash 
flows to reflect changes in prepayments and calls, but did not consider loan originations, debt issuances, or new investment 
purchases.

We did not enter into interest rate-sensitive financial instruments for trading or speculative purposes.

Readers should exercise care in drawing conclusions based on the above analysis. While these changes in fair values provide a 
measure of interest rate sensitivity, they do not represent our expectations about the impact of interest rate changes on our 
financial results. This analysis is also based on our exposure at a particular point in time and incorporates numerous 
assumptions and estimates. It also assumes an immediate change in interest rates, without regard to the impact of certain 
business decisions or initiatives that we would likely undertake to mitigate or eliminate some or all of the adverse effects of the 
modeled scenarios.

66

Item 8.  Financial Statements and Supplementary Data.

An index to our financial statements and supplementary data follows:

Topic

Page

Report of Independent Registered Public Accounting Firm (OneMain Holdings, Inc.)..................................................

Report of Independent Registered Public Accounting Firm (Springleaf Finance Corporation).......................................

Financial Statements of OneMain Holdings, Inc. and Subsidiaries:
  Consolidated Balance Sheets..........................................................................................................................................

  Consolidated Statements of Operations..........................................................................................................................

  Consolidated Statements of Comprehensive Income......................................................................................................

  Consolidated Statements of Shareholders’ Equity..........................................................................................................

  Consolidated Statements of Cash Flows.........................................................................................................................

Financial Statements of Springleaf Finance Corporation and Subsidiaries:

  Consolidated Balance Sheets..........................................................................................................................................

  Consolidated Statements of Operations..........................................................................................................................

  Consolidated Statements of Comprehensive Income......................................................................................................

  Consolidated Statements of Shareholder's Equity...........................................................................................................

  Consolidated Statements of Cash Flows.........................................................................................................................

Notes to the Consolidated Financial Statements:

Note 1.

Note 2.

Note 3.

Note 4.

Note 5.

Note 6.

Note 7.

Note 8.

Note 9.

Note 10.

Note 11.

Note 12.

Note 13.

Note 14.

Note 15.

Note 16.

Note 17.

Note 18.

Note 19.

Note 20.

Note 21.

Nature of Operations.................................................................................................................................

Reconciliation of Springleaf Finance Corporation Results to OneMain Holdings, Inc. Results..............

Summary of Significant Accounting Policies...........................................................................................

Recent Accounting Pronouncements.........................................................................................................

Finance Receivables..................................................................................................................................

Allowance for Finance Receivable Losses................................................................................................

Finance Receivables Held for Sale............................................................................................................

Investment Securities................................................................................................................................

Goodwill and Other Intangible Assets......................................................................................................

Long-term Debt.........................................................................................................................................

Variable Interest Entities...........................................................................................................................

Insurance...................................................................................................................................................

Capital Stock and Earnings Per Share (OMH Only).................................................................................

Accumulated Other Comprehensive Income (Loss).................................................................................

Income Taxes............................................................................................................................................

Leases and Contingencies.........................................................................................................................

Retirement Benefit Plans...........................................................................................................................

Share-Based Compensation.......................................................................................................................

Segment Information.................................................................................................................................

Fair Value Measurements..........................................................................................................................

Selected Quarterly Financial Data (Unaudited)........................................................................................

68

70

71

72

73

74

75

77

78

79

80

81

83

84

86

95

96

101

102

103

106

107

109

111

115

117

118

121

123

128

130

133

139

67

Report of Independent Registered Public Accounting Firm (OneMain Holdings, Inc.)

To the Board of Directors and Shareholders of OneMain Holdings, Inc.

Opinions on the Financial Statements and Internal Control over Financial Reporting

We have audited the accompanying consolidated balance sheets of OneMain Holdings, Inc. and its subsidiaries (the 
“Company”) as of December 31, 2019 and 2018, and the related consolidated statements of operations, of comprehensive 
income, of shareholders' equity and of cash flows for each of the three years in the period ended December 31, 2019, including 
the related notes (collectively referred to as the “consolidated financial statements”). We also have audited the Company's 
internal control over financial reporting as of December 31, 2019, based on criteria established in Internal Control - Integrated 
Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO).

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial 
position of the Company as of December 31, 2019 and 2018, and the results of its operations and its cash flows for each of the 
three years in the period ended December 31, 2019 in conformity with accounting principles generally accepted in the United 
States of America. Also in our opinion, the Company maintained, in all material respects, effective internal control over 
financial reporting as of December 31, 2019, based on criteria established in Internal Control - Integrated Framework (2013) 
issued by the COSO.

Basis for Opinions

The Company's management is responsible for these consolidated financial statements, for maintaining effective internal 
control over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting, included 
in Management’s Report on Internal Control over Financial Reporting appearing under Item 9A. Our responsibility is to express 
opinions on the Company’s consolidated financial statements and on the Company's internal control over financial reporting 
based on our audits. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United 
States) (PCAOB) and are required to be independent with respect to the Company in accordance with the U.S. federal securities 
laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audits to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, 
whether due to error or fraud, and whether effective internal control over financial reporting was maintained in all material 
respects.

Our audits of the consolidated financial statements included performing procedures to assess the risks of material misstatement 
of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. 
Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated 
financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by 
management, as well as evaluating the overall presentation of the consolidated financial statements. Our audit of internal 
control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the 
risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based 
on the assessed risk. Our audits also included performing such other procedures as we considered necessary in the 
circumstances. We believe that our audits provide a reasonable basis for our opinions.

Definition and Limitations of Internal Control over Financial Reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the 
reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally 
accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures 
that (i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and 
dispositions of the assets of the company; (ii) provide reasonable assurance that transactions are recorded as necessary to permit 
preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and 
expenditures of the company are being made only in accordance with authorizations of management and directors of the 
company; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or 
disposition of the company’s assets that could have a material effect on the financial statements.

68

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

Critical Audit Matters

The critical audit matter communicated below is a matter arising from the current period audit of the consolidated financial 
statements that was communicated or required to be communicated to the audit committee and that (i) relates to accounts or 
disclosures that are material to the consolidated financial statements and (ii) involved our especially challenging, subjective, or 
complex judgments. The communication of critical audit matters does not alter in any way our opinion on the consolidated 
financial statements, taken as a whole, and we are not, by communicating the critical audit matter below, providing a separate 
opinion on the critical audit matter or on the accounts or disclosures to which it relates.

Allowance for Finance Receivable Losses for Loans Collectively Evaluated for Impairment – Loss Emergence Period

As described in Notes 3 and 6 to the consolidated financial statements, the Company’s allowance for finance receivable losses 
for loans collectively evaluated for impairment was $557 million as of December 31, 2019. Management bases the allowance 
for finance receivable losses primarily on historical loss experience using a roll rate-based model applied to the Company’s 
finance receivable portfolios collectively evaluated for impairment. Losses are projected forward in one-month increments over 
the loss emergence period (the interval of time between the event which causes a borrower to default on a finance receivable 
and the recording of the charge-off).    

The principal considerations for our determination that performing procedures relating to the allowance for finance receivable 
losses for loans collectively evaluated for impairment – loss emergence period is a critical audit matter are (i) there was 
significant judgment by management in determining the loss emergence period, which in turn led to a high degree of 
subjectivity and judgment in performing procedures relating to the loss emergence period, (ii) there was high degree of 
judgment in evaluating audit evidence relating to the loss emergence period, and (iii) significant audit effort was necessary to 
perform procedures related to the loss emergence period and involved the use of professionals with specialized skill and 
knowledge to assist in evaluating the audit evidence obtained from these procedures.  

Addressing the matter involved performing procedures and evaluating audit evidence in connection with forming our overall 
opinion on the consolidated financial statements. These procedures included testing the effectiveness of controls relating to the 
allowance for finance receivable losses, including controls over the determination of the loss emergence period. These 
procedures also included, among others, testing management’s process for determining the loss emergence period, including 
testing the historical default and charge-off data inputs used in the determination of the loss emergence period, and evaluating 
the reasonableness of the loss emergence period, including consideration of underlying portfolio characteristics. Professionals 
with specialized skill and knowledge were used to assist in evaluating the appropriateness of the methodology for determining 
the loss emergence period.

/s/ PricewaterhouseCoopers LLP

Dallas, Texas
February 14, 2020

We have served as the Company’s auditor since 2002.

69

Report of Independent Registered Public Accounting Firm (Springleaf Finance Corporation)

To the Board of Directors and Shareholder of Springleaf Finance Corporation 

Opinion on the Financial Statements

We have audited the accompanying consolidated balance sheets of Springleaf Finance Corporation and its subsidiaries (the 
“Company”) as of December 31, 2019 and 2018, and the related consolidated statements of operations, of comprehensive 
income, of shareholder's equity and of cash flows for each of the three years in the period ended December 31, 2019, including 
the related notes (collectively referred to as the “consolidated financial statements”). In our opinion, the consolidated financial 
statements present fairly, in all material respects, the financial position of the Company as of December 31, 2019 and 2018, and 
the results of its operations and its cash flows for each of the three years in the period ended  December 31, 2019 in conformity 
with accounting principles generally accepted in the United States of America.

Basis for Opinion

These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express 
an opinion on the Company’s consolidated financial statements based on our audits. We are a public accounting firm registered 
with the Public Company Accounting Oversight Board (United States) (PCAOB) and are required to be independent with 
respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the 
Securities and Exchange Commission and the PCAOB.

We conducted our audits of these consolidated financial statements in accordance with the standards of the PCAOB. Those 
standards require that we plan and perform the audits to obtain reasonable assurance about whether the consolidated financial 
statements are free of material misstatement, whether due to error or fraud. The Company is not required to have, nor were we 
engaged to perform, an audit of its internal control over financial reporting. As part of our audits we are required to obtain an 
understanding of internal control over financial reporting but not for the purpose of expressing an opinion on the effectiveness 
of the Company's internal control over financial reporting. Accordingly, we express no such opinion.

Our audits included performing procedures to assess the risks of material misstatement of the consolidated financial statements, 
whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a 
test basis, evidence regarding the amounts and disclosures in the consolidated financial statements. Our audits also included 
evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall 
presentation of the consolidated financial statements. We believe that our audits provide a reasonable basis for our opinion.

/s/ PricewaterhouseCoopers LLP

Dallas, Texas
February 14, 2020

We have served as the Company's auditor since 2002.

70

ONEMAIN HOLDINGS, INC. AND SUBSIDIARIES
Consolidated Balance Sheets

(dollars in millions, except par value amount)

December 31,

Assets

Cash and cash equivalents

Investment securities

Net finance receivables (includes loans of consolidated VIEs of $8.4 billion in 2019 and $8.5 billion 
    in 2018)

Unearned insurance premium and claim reserves
Allowance for finance receivable losses (includes allowance of consolidated VIEs of $340 million in 
    2019 and $444 million in 2018)

Net finance receivables, less unearned insurance premium and claim reserves and allowance for finance 
    receivable losses

Finance receivables held for sale
Restricted cash and restricted cash equivalents (includes restricted cash and restricted cash equivalents of 
    consolidated VIEs of $400 million in 2019 and $479 million in 2018)

Goodwill

Other intangible assets

Other assets

Total assets

Liabilities and Shareholders’ Equity

Long-term debt (includes debt of consolidated VIEs of $7.6 billion in 2019 and $7.5 billion in 2018)

Insurance claims and policyholder liabilities
Deferred and accrued taxes

Other liabilities (includes other liabilities of consolidated VIEs of $14 million in 2019 and 2018)

Total liabilities
Commitments and contingent liabilities (Note 16)

Shareholders’ equity:

Common stock, par value $0.01 per share; 2,000,000,000 shares authorized, 136,101,156 and 
135,832,278 shares issued and outstanding at December 31, 2019 and 2018, respectively

Additional paid-in capital

Accumulated other comprehensive income (loss)

Retained earnings
Total shareholders’ equity

Total liabilities and shareholders’ equity

See Notes to the Consolidated Financial Statements.

2019

2018

$

1,227

$

1,884

18,389

(793)

679

1,694

16,164

(662)

(829)

(731)

16,767

64

405

1,422

343

705

14,771

103

499

1,422

388

534

$

$

22,817

$

20,090

17,212

$

15,178

649

34

592

685

45

383

18,487

16,291

1

1,689

44

2,596

4,330

1

1,681

(34)

2,151

3,799

$

22,817

$

20,090

71

ONEMAIN HOLDINGS, INC. AND SUBSIDIARIES
Consolidated Statements of Operations

(dollars in millions, except per share amounts)

Years Ended December 31,

2019

2018

2017

$

4,116

$

3,645

$

11

4,127

970

3,157

1,129

2,028

460

95

(35)

3

99

622

808

559

185

1,552

1,098

243

13

3,658

875

2,783

1,048

1,735

429

66

(9)

18

70

574

917

576

192

1,685

624

177

$

855

$

447

$

3,183

13

3,196

816

2,380

955

1,425

420

73

(29)

—

96

560

777

593

184

1,554

431

248

183

136,070,837

135,702,989

135,249,314

136,326,911

136,034,143

135,678,991

$

$

6.28

6.27

$

$

3.29

3.29

$

$

1.35

1.35

Interest income:

Finance charges
Finance receivables held for sale

Total interest income

Interest expense

Net interest income

Provision for finance receivable losses

Net interest income after provision for finance receivable losses

Other revenues:

Insurance

Investment

Net loss on repurchases and repayments of debt 

Net gains on sales of real estate loans

Other

Total other revenues

Other expenses:

Salaries and benefits

Other operating expenses

Insurance policy benefits and claims

Total other expenses

Income before income taxes

Income taxes

Net income

Share Data:

Weighted average number of shares outstanding: 

Basic

Diluted

Earnings per share:

Basic

Diluted

See Notes to the Consolidated Financial Statements.

72

ONEMAIN HOLDINGS, INC. AND SUBSIDIARIES
Consolidated Statements of Comprehensive Income

(dollars in millions)

Years Ended December 31,

Net income

Other comprehensive income (loss):

Net change in unrealized gains (losses) on non-credit impaired available-for-sale 
securities

Retirement plan liability adjustments

Foreign currency translation adjustments

Income tax effect:

Net unrealized gains (losses) on non-credit impaired available-for-sale 
securities

Retirement plan liability adjustments

Foreign currency translation adjustments

Other comprehensive income (loss), net of tax, before reclassification adjustments

Reclassification adjustments included in net income, net of tax:

Net realized losses (gains) on available-for-sale securities, net of tax 

Retirement plan liability adjustments, net of tax

Reclassification adjustments included in net income, net of tax

Other comprehensive income (loss), net of tax

2019

2018

2017

$

855

$

447 $

183

88

7

5

(20)

(1)

(2)

77

1

—

1

78

(44)

(7)

(9)

9

3

—

(48)

1

—

1

(47)

21

12

6

(7)

(3)

(2)

27

(9)

(1)

(10)

17

Comprehensive income

$

933

$

400

$

200

See Notes to the Consolidated Financial Statements.

73

ONEMAIN HOLDINGS, INC. AND SUBSIDIARIES
Consolidated Statements of Shareholders’ Equity

(dollars in millions)

Balance, January 1, 2019

Share-based compensation expense, net of forfeitures

Withholding tax on share-based compensation

Other comprehensive income

Cash dividends *

Net income

Balance, December 31, 2019

Balance, January 1, 2018

Non-cash incentive compensation from SFH

Share-based compensation expense, net of forfeitures

Withholding tax on share-based compensation

Other comprehensive loss

Impact of AOCI reclassification due to the Tax Act

Net income
Balance, December 31, 2018

Balance, January 1, 2017

Share-based compensation expense, net of forfeitures

Withholding tax on share-based compensation

Other comprehensive income

Net income 
Balance, December 31, 2017

$

$

$

$

$

$

OneMain Holdings, Inc. Shareholders’ Equity

Common
Stock

Additional
Paid-in
Capital

Accumulated 
Other 
Comprehensive
Income (Loss)

Retained
Earnings

Total 
Shareholders’ 
Equity

$

1,681

$

(34) $

2,151

$

3,799

1

—

—

—

—

—

1

1

—

—

—

—

—

—
1

1

—

—

—

—
1

13

(5)

—

—

—

1,689

1,560

$

$

110

21

(10)

—

—

—
1,681

1,548

17

(5)

—

—
1,560

$

$

$

$

$

$

$

$

—

—

78

—

—

44

11

—

—

—

(47)

2

—
(34) $
(34)

(6) $

—

—

17

—
11

$

—

—

—

(410)

855

$

$

2,596

1,706

$

$

—

—

—

—

(2)

447
2,151

1,523

—

—

—

183
1,706

$

$

$

13

(5)

78

(410)

855

4,330

3,278

110

21

(10)

(47)

—

447
3,799

3,066

17

(5)

17

183
3,278

*  Cash dividends declared were $0.25 per share in the first, second, and fourth quarters, and $2.25 per share in the third quarter 

of 2019.

See Notes to the Consolidated Financial Statements.

74

                                      
ONEMAIN HOLDINGS, INC. AND SUBSIDIARIES
Consolidated Statements of Cash Flows

(dollars in millions)

Years Ended December 31,

Cash flows from operating activities
Net income
Reconciling adjustments:

Provision for finance receivable losses
Depreciation and amortization

Deferred income tax charge

Net loss on repurchases and repayments of debt

Non-cash incentive compensation from SFH

Share-based compensation expense, net of forfeitures

Other

Cash flows due to changes in other assets and other liabilities
Net cash provided by operating activities

Cash flows from investing activities

Net principal originations of finance receivables held for investment and held for sale

Proceeds on sales of finance receivables held for sale originated as held for investment
Available-for-sale securities purchased
Available-for-sale securities called, sold, and matured
Other securities purchased
Other securities called, sold, and matured
Other, net

Net cash used for investing activities

Cash flows from financing activities

Proceeds from issuance of long-term debt, net of commissions
Repayment of long-term debt
Cash dividends
Withholding tax on share-based compensation

Net cash provided by financing activities

2019

2018

2017

$

855

$

447

$

1,129
271

1

35

—

13

(9)
67
2,362

(3,305)

19
(718)
574
(18)
31
(12)
(3,429)

5,895
(3,961)
(408)
(5)

1,521

1,048
289

23

9

110

21

13
86
2,046

(2,373)

100
(680)
563
(11)
36
(32)
(2,397)

5,525
(5,471)
—
(10)

44

183

955
328

30

29

—

17

(4)
17
1,555

(2,275)

—
(671)
739
—
18
(3)
(2,192)

5,427
(4,447)
—
(5)

975

338

1,147

1,485

Net change in cash and cash equivalents and restricted cash and restricted cash equivalents

454

(307)

Cash and cash equivalents and restricted cash and restricted cash equivalents at beginning of 
period

1,178

1,485

Cash and cash equivalents and restricted cash and restricted cash equivalents at end of period

$

1,632

$

1,178

$

Supplemental cash flow information

Cash and cash equivalents

Restricted cash and restricted cash equivalents

Total cash and cash equivalents and restricted cash and restricted cash equivalents

Cash paid for amounts included in the measurement of operating lease liabilities

Interest paid

Income taxes paid

$

$

$

$

1,227

$

405

$

679

499

987

498

1,632

$

1,178

$

1,485

(58) $

— $

—

(845) $

(752) $

(261)

(150)

(746)

(156)

75

Consolidated Statements of Cash Flows (Continued)

(dollars in millions)

Years Ended December 31,

Supplemental non-cash activities

2019

2018

2017

Right-of-use assets obtained in exchange for operating lease obligations

$

233

$

— $

Transfer of finance receivables to real estate owned

Transfer of net finance receivables held for investment to finance receivables held for sale  
    (prior to deducting allowance for finance receivable losses)

8

—

7

111

—

9

—

Restricted cash and restricted cash equivalents primarily represent funds required to be used for future debt payments relating to our 
securitization transactions and escrow deposits.

See Notes to the Consolidated Financial Statements.

76

SPRINGLEAF FINANCE CORPORATION AND SUBSIDIARIES
Consolidated Balance Sheets

(dollars in millions, except par value amount)

December 31,

Assets

Cash and cash equivalents

Investment securities

Net finance receivables (includes loans of consolidated VIEs of $8.4 billion in 2019 and $8.5 billion 
    in 2018)

Unearned insurance premium and claim reserves

2019

2018

$

1,227

$

1,884

18,389

(793)

663

1,694

16,122

(662)

Allowance for finance receivable losses (includes allowance of consolidated VIEs of $340 million in 
    2019 and $444 million in 2018)

Net finance receivables, less unearned insurance premium and claim reserves and allowance for finance 
    receivable losses

(829)

(726)

16,767

14,734

Finance receivables held for sale
Notes receivable from parent

Restricted cash and restricted cash equivalents (includes restricted cash and restricted cash equivalents of 
    consolidated VIEs of $400 million in 2019 and $479 million in 2018)

Goodwill

Other intangible assets

Other assets

Total assets

Liabilities and Shareholder's Equity

Long-term debt (includes debt of consolidated VIEs of $7.6 billion in 2019 and $7.5 billion in 2018)

Insurance claims and policyholder liabilities
Deferred and accrued taxes

Other liabilities (includes other liabilities of consolidated VIEs of $14 million in 2019 and 2018)

Total liabilities
Commitments and contingent liabilities (Note 16)

Shareholder's equity:

Common stock, par value $0.50 per share; 25,000,000 shares authorized, 10,160,021 shares 
    issued and outstanding at December 31, 2019 and 2018

Additional paid-in capital

Accumulated other comprehensive income (loss)

Retained earnings
Total shareholder's equity

64

—

405

1,422

343

704

103

260

499

1,422

387

547

$

$

22,816

$

20,309

17,212

$

15,178

649

35

595

685

42

383

18,491

16,288

5

1,888

44

2,388

4,325

5

2,110

(34)

1,940

4,021

Total liabilities and shareholder's equity

$

22,816

$

20,309

See Notes to the Consolidated Financial Statements.

77

SPRINGLEAF FINANCE CORPORATION AND SUBSIDIARIES
Consolidated Statements of Operations

(dollars in millions)

Years Ended December 31,

Interest income:

Finance charges
Finance receivables held for sale

Total interest income

Interest expense

Net interest income

Provision for finance receivable losses

Net interest income after provision for finance receivable losses

Other revenues:

Insurance

Investment

Interest income on notes receivable from parent

Net loss on repurchases and repayments of debt

Net gains on sales of real estate loans

Other

Total other revenues

Other expenses:

Salaries and benefits

Other operating expenses

Insurance policy benefits and claims

Total other expenses

Income before income taxes

Income taxes

Net income

See Notes to the Consolidated Financial Statements.

2019

2018

2017

$

4,116

$

3,635

$

11

4,127

972

3,155

1,129

2,026

460

95

7

(35)

3

99

629

808

558

185

1,551

13

3,648

876

2,772

1,043

1,729

429

66

18

(9)

18

38

560

877

577

192

1,646

$

$

1,104

$

643

$

246

182

858

$

461

$

3,174

13

3,187

816

2,371

947

1,424

420

73

23

(29)

—

53

540

750

635

184

1,569

395

243

152

78

SPRINGLEAF FINANCE CORPORATION AND SUBSIDIARIES
Consolidated Statements of Comprehensive Income

(dollars in millions)

Years Ended December 31,

Net income

2019

2018

2017

$

858 $

461 $

152

Other comprehensive income (loss):

Net change in unrealized gains (losses) on non-credit impaired available-for-sale 
securities

Retirement plan liability adjustments

Foreign currency translation adjustments

Income tax effect:

Net unrealized gains (losses) on non-credit impaired available-for-sale 
securities

Retirement plan liability adjustments

Foreign currency translation adjustments

Other comprehensive income (loss), net of tax, before reclassification adjustments

Reclassification adjustments included in net income, net of tax:

Net realized losses (gains) on available-for-sale securities, net of tax 

Reclassification adjustments included in net income, net of tax

Other comprehensive income (loss), net of tax

88

7

5

(20)

(1)

(2)

77

1

1

78

(44)

(8)

(9)

9

3

—

(49)

1

1

(48)

21

4

6

(7)

(1)

(2)

21

(9)

(9)

12

Comprehensive income

$

936

$

413

$

164

See Notes to the Consolidated Financial Statements.

79

SPRINGLEAF FINANCE CORPORATION AND SUBSIDIARIES
Consolidated Statements of Shareholder's Equity

(dollars in millions)

Balance, January 1, 2019

Share-based compensation expense, net of forfeitures

Withholding tax on share-based compensation

Other comprehensive income 

Contribution of SCLH to SFC from SFI

Merger of SFI with SFC

Cash contribution from OMH

Cash dividends

Net income

Balance, December 31, 2019

Balance, January 1, 2018

Non-cash incentive compensation from SFH

Contribution of OGSC to SFC from SFI

Contribution of SMHC to SFC from SFI

Share-based compensation expense, net of forfeitures

Withholding tax on shared-based compensation

Other comprehensive loss

Impact of AOCI reclassification due to the Tax Act

Net income

Balance, December 31, 2018

Balance, January 1, 2017

Share-based compensation expense, net of forfeitures

Withholding tax on RSUs converted

Other comprehensive income

Dividend of SFMC to SFI

Net income

Balance, December 31, 2017

$

$

$

$

$

$

See Notes to the Consolidated Financial Statements.

Springleaf Finance Corporation Shareholder's Equity

Common
Stock

Additional
Paid-in
Capital

Accumulated 
Other 
Comprehensive
Income (Loss)

Retained
Earnings

Total 
Shareholders’ 
Equity

$

2,110

$

(34) $

1,940

$

4,021

5

—

—

—

—

—

—

—

—

13

(5)

—

34

(408)

144

—

—

5

$

1,888

$

—

—

78

—

—

—

—

—

44

—

—

—

—

—

—

(410)

858

13

(5)

78

34

(408)

144

(410)

858

$

2,388

$

4,325

5

$

1,909

$

6

$

1,482

$

—

—

—

—

—

—

—

—

110

53

30

10

(2)

—

—

—

—

5

—

—

—

(48)

3

—

—

—

—

—

—

—

(3)

461

3,402

110

58

30

10

(2)

(48)

—

461

5

$

2,110

$

(34) $

1,940

$

4,021

5

$

1,906

$

(6) $

1,368

$

3,273

—

—

—

—

—

5

(2)

—

—

—

—

—

12

—

—

—

—

—

(38)

152

5

(2)

12

(38)

152

5

$

1,909

$

6

$

1,482

$

3,402

80

SPRINGLEAF FINANCE CORPORATION AND SUBSIDIARIES
Consolidated Statements of Cash Flows

(dollars in millions)

Years Ended December 31,

Cash flows from operating activities

Net income

Reconciling adjustments:

Provision for finance receivable losses

Depreciation and amortization

Deferred income tax charge

Net loss on repurchases and repayments of debt

Non-cash incentive compensation from SFH

Share-based compensation expense, net of forfeitures

Other

Cash flows due to changes in other assets and other liabilities

Net cash provided by operating activities

Cash flows from investing activities

2019

2018

2017

$

858

$

461

$

152

1,129

271

3

35

—

13

(9)

92

1,043

279

21

9

110

10

13

21

2,392

1,967

947

317

43

29

—

5

(5)

159

1,647

Net principal originations of finance receivables held for investment and held for sale

(3,305)

(2,372)

(2,267)

Proceeds on sales of finance receivables held for sale originated as held for investment

Cash advances on intercompany notes receivables

Proceeds from repayments of principal on intercompany note to parent

Available-for-sale securities purchased

Available-for-sale securities called, sold, and matured

Other securities purchased

Other securities called, sold, and matured

Other, net

Net cash used for investing activities

Cash flows from financing activities

Proceeds from issuance of long-term debt, net of commissions

Repayment of long-term debt

Cash contribution of SCLH

Cash dividends to OMH

Cash contribution from OMH

Cash contribution of SMHC

Cash contribution of OGSC

Cash dividends of SFMC

Payments on intercompany note payable

Withholding tax on share-based compensation

Net cash provided by (used by) financing activities

19

(3)

3

(718)

574

(18)

31

(12)

100

(34)

187

(680)

563

(11)

36

(27)

—

(355)

249

(671)

739

—

18

7

(3,429)

(2,238)

(2,280)

5,895

(3,961)

12

(408)

144

—

—

—

(170)

(5)

1,507

5,525

(5,471)

5,427

(4,447)

—

—

—

13

11

—

(99)

(2)

(23)

—

—

—

—

—

(10)

—

(2)

968

81

Consolidated Statements of Cash Flows (Continued)

(dollars in millions)

Years Ended December 31,

2019

2018

2017

Net change in cash and cash equivalents and restricted cash and restricted cash equivalents

470

(294)

335

Cash and cash equivalents and restricted cash and restricted cash equivalents at beginning of 
period

1,162

1,456

1,121

Cash and cash equivalents and restricted cash and restricted cash equivalents at end of 
period

Supplemental cash flow information

Cash and cash equivalents

Restricted cash and restricted cash equivalents

Total cash and cash equivalents and restricted cash and restricted cash equivalents

Cash paid for amounts included in the measurement of operating lease liabilities

Interest paid

Income taxes paid

Supplemental non-cash activities

Right-of-use assets obtained in exchange for operating lease obligations

Transfer of finance receivables to real estate owned

Transfer of net finance receivables held for investment to finance receivables held 
    for sale (prior to deducting allowance for finance receivable losses)

Non-cash merger of SFI with SFC

Non-cash contribution of SCLH

Non-cash contribution of OGSC

Non-cash contribution of SMHC

Non-cash dividend of SFMC

$

$

$

$

$

$

1,632

$

1,162

$

1,456

1,227

$

405

$

663

499

958

498

1,632

$

1,162

$

1,456

(58) $

— $

—

(847) $

(753) $

(261)

(150)

(746)

(154)

233

$

— $

8

—

(408)

22

—

—

—

7

111

—

—

47

17

—

—

9

—

—

—

—

—

(28)

Restricted cash and restricted cash equivalents primarily represent funds required to be used for future debt payments relating to 
our securitization transactions and escrow deposits.

See Notes to the Consolidated Financial Statements.

82

ONEMAIN HOLDINGS, INC. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
December 31, 2019

1. Nature of Operations

OneMain Holdings, Inc. is referred to in this report as “OMH” or, collectively with its subsidiaries, whether directly or 
indirectly owned, the “Company,” “we,” “us,” or “our.” OMH is a Delaware corporation.

OMH is a financial services holding company whose subsidiaries engage in the consumer finance and insurance businesses. 
Prior to the completion of the merger described below, OMH’s direct subsidiary was Springleaf Finance, Inc. (“SFI”). 

On September 20, 2019, Springleaf Finance Corporation (“SFC”) entered into a merger agreement with its direct parent, SFI, to 
merge SFI with and into SFC, with SFC as the surviving entity. The merger was effective in SFC's consolidated financial 
statements as of July 1, 2019. As a result of the merger with SFI, SFC became a wholly-owned direct subsidiary of OMH. 

At December 31, 2019, the Apollo-Värde Group owned approximately 40.4% of OMH’s common stock.  

2018 Share Sale Transactions

As disclosed in Note 21 of the Notes to the Consolidated Financial Statements in Part II - Item 8 included in our 2018 Annual 
Report on Form 10-K, certain executives of the Company had previously been granted incentive units that only provided 
benefits (in the form of distributions) if Springleaf Financial Holdings, LLC ("SFH") made distributions to one or more of its 
common members that exceeded specified threshold amounts. In connection with the Fortress Transaction resulting from the 
Apollo-Värde Transaction described in Note 2 of the Notes to the Consolidated Financial Statements in Part II - Item 8 included 
in our 2018 Annual Report on Form 10-K, certain executive officers who were holders of SFH incentive units received a 
distribution of approximately $106 million in the aggregate from SFH. Although the distribution was not made by the Company 
or its subsidiaries, in accordance with Accounting Standards Codification ("ASC") 710, Compensation-General, we recorded 
non-cash incentive compensation expense of approximately $106 million, with an equal and offsetting increase to additional 
paid-in-capital. The impact to the Company was non-cash, equity neutral, and not tax deductible.

In addition, in connection with the distributions by SFH to AIG resulting from the AIG Share Sale Transaction described in 
Note 2 of the Notes to the Consolidated Financial Statements in Part II - Item 8 included in our 2018 Annual Report on Form 
10-K, these same executive officers holding the incentive units described above, received a distribution of approximately $4 
million in the aggregate from SFH in respect of their incentive interests in SFH. Consistent with the Fortress Transaction, we 
recorded non-cash incentive compensation expense of approximately $4 million, with an equal and offsetting increase to 
additional paid-in-capital. Again, the impact to the Company was non-cash, equity neutral, and not tax deductible.

83

2. Reconciliation of Springleaf Finance Corporation Results to OneMain Holdings, Inc. Results

The results of SFC are consolidated into the results of OMH. Due to the nominal differences between SFC and OMH, content 
throughout this filing relates to both OMH and SFC. SFC disclosures relate only to itself and not to any other company. 

Except where otherwise indicated, and excluding certain insignificant cash and non-cash transactions at the OMH level, these 
notes relate to the consolidated financial statements for both companies, OMH and SFC. In addition to certain intercompany 
payable and receivable amounts between the entities, the following is a reconciliation of the consolidated balance sheets and 
results of our consolidated statements of operations of SFC to OMH:

December 31,

(dollars in millions)

Cash and cash equivalents

Net finance receivables (a)

Allowance for finance receivable losses (a)

Notes receivables from parent (b)

Other intangible assets

Other assets

Deferred and accrued taxes

Other liabilities

Total shareholders' equity (c)

OMH

2019

SFC

Difference

OMH

2018

SFC

Difference

$

1,227

$

1,227

$

— $

679

$

663

$

18,389

18,389

(829)

(829)

—

343

705

34

592

—

343

704

35

595

4,330

4,325

—

—

—

—

1

(1)

(3)

5

16,164

16,122

(731)

(726)

—

388

534

45

383

260

387

547

42

383

3,799

4,021

(222)

Years Ended December 31,

(dollars in millions)

OMH

2019

SFC

Difference

OMH

2018

SFC

Difference

OMH

2017

SFC

Difference

Finance charges (a)

$

4,116

$

4,116

$

— $

3,645

$

3,635

$

10

$

3,183

$

3,174

$

Interest expense

970

972

(2)

875

876

1,129

1,129

—

1,048

1,043

Provision for finance 
receivable losses (a)

Interest income on note 
receivables from parent (b)

Other revenue (d)

Salaries and benefits

Other operating expenses

—

99

808

559

7

99

808

558

Income before income taxes

1,098

1,104

Income taxes

Net Income

243

855

246

858

(7)

—

—

1

(6)

(3)

(3)

—

70

917

576

624

177

447

18

38

877

577

643

182

461

(1)

5

(18)

32

40

(1)

(19)

(5)

(14)

816

955

—

96

777

593

431

248

183

816

947

23

53

750

635

395

243

152

(a)   The differences in the 2018 and 2017 periods are related to Springleaf Consumer Loan Holding Company (“SCLH”) finance receivables 
and the related allowance for finance receivable losses. On March 10, 2019, all of the outstanding capital stock of SCLH, a subsidiary of 
SFI, was contributed to SFC, and SCLH became a wholly-owned direct subsidiary of SFC. The contribution was effective as of January 
1, 2019. See below for further details related to the Contribution of SCLH to SFC.

(b)   Included in the notes receivables from parent were notes from SFI held by SFC and Springleaf Mortgage Holding Company’s 

(“SMHC”), a wholly-owned direct subsidiary, of SFC. See Note 1 and below for further discussion of the merger between SFI and SFC.

(c)   The differences between total shareholders’ equity in the years ended December 31, 2019 and 2018 were due to historical differences in 

results of operations of the companies and differences in equity awards.

(d)   The primary difference between OMH and SFC for other revenue relate to the servicing revenue from the SpringCastle Portfolio. The 

servicing fee revenue totaled $29 million and $37 million during 2018 and 2017 periods, respectively.

84

16

42

(5)

(260)

1

(13)

3

—

9

—

8

(23)

43

27

(42)

36

5

31

                                      
The following transactions are related to SFC and have no impact on OMH's consolidated financial results.

Merger of SFI into SFC

On September 20, 2019, SFC entered into a merger agreement with its direct parent SFI, to merge SFI with and into SFC, with 
SFC as the surviving entity. The merger was effective in SFC's consolidated financial statements as of July 1, 2019. In 
conjunction with the merger, the net deficiency of SFI, after elimination of its investment in SFC, was absorbed by SFC 
resulting in an equity reduction of $408 million to SFC, which includes the elimination of the intercompany notes and 
receivables between SFC and SFI, as discussed below. 

The net deficiency of SFI included an intercompany note payable plus accrued interest of $166 million from SFI to OMH which 
SFC assumed through the merger. On September 23, 2019, SFC repaid SFI’s note to OMH. Concurrently, OMH paid 
$22 million in other payables due to SFC and made an equity contribution of $144 million to SFC.

The transactions noted above resulted in a net $264 million reduction to SFC's equity.	

SFC's Notes Receivable from Parent

The notes receivable from parent was $260 million at December 31, 2018 and was comprised of a $232 million note receivable 
from SFI to SFC and a $28 million note receivable due to SMHC, a wholly-owned subsidiary of SFC, after the contribution of 
SMHC from SFI to SFC on December 15, 2018. As a result of the merger between SFI and SFC, described in Note 1 and 
above, the note receivable from SFI to SFC was dissolved effective July 1, 2019 and the SFI note payable to SMHC was 
assumed by SFC and subsequently paid off on September 23, 2019. Interest income on the notes receivable from SFC totaled 
$8 million during 2019, $18 million during 2018, and $23 million during 2017, which we report in interest income on notes 
receivable from parent. 

Springleaf Consumer Loan Holding Company (“SCLH”) Contribution

On March 10, 2019, all of the outstanding capital stock of SCLH, a subsidiary of SFI, was contributed to SFC and SCLH 
became a wholly-owned direct subsidiary of SFC. The contribution was effective as of January 1, 2019 and increased SFC’s 
total shareholder’s equity and total assets by $34 million and $53 million, respectively. The contribution is presented 
prospectively because it is deemed to be a contribution of net assets.

OneMain Consumer Loan, Inc. (“OCLI”) Loan Referral Fees

Through June 30, 2018, OCLI, a wholly-owned direct subsidiary of SCLH, provided personal loan application and credit 
underwriting services on behalf of SFC for personal loan applications that are submitted online. SFC was charged a fee of $35 
for each underwritten approved application processed, as well as any other fees agreed to by the parties. On July 1, 2018, SFC 
terminated its agreement with OCLI to provide these services. Prior to the termination, during 2018 and 2017, SFC recorded 
$29 million and $56 million of referral fee expense, respectively. Certain costs incurred by OCLI to provide these services are a 
component of deferred origination costs, which are included in net finance receivables.

OneMain General Services Corporation (“OGSC”) Services Agreement

OGSC provides a variety of services to affiliates under a services agreement, including SFC. OGSC was contributed to SFC by 
OMH effective July 1, 2018, and all activity between OGSC and SFC under the agreement is eliminated from SFC’s results as 
of July 1, 2018. Prior to the contribution, during 2018 and 2017, SFC recorded $265 million and $460 million, respectively, of 
service fee expenses, which are included in operating expenses.

Parent and Affiliate Receivables and Payables

Receivables from parent and affiliate totaled $18 million at December 31, 2018 and were included in other assets. There were 
no receivables from parent and affiliates at December 31, 2019 as the balances were eliminated due to the merger of SFI and 
SFC, and the SCLH contribution noted above. Payables to parent and affiliate are included in other liabilities and were 
immaterial at December 31, 2019 and 2018.

85

3. Summary of Significant Accounting Policies

BASIS OF PRESENTATION

We prepared our consolidated financial statements using generally accepted accounting principles in the United States of 
America ("GAAP"). The statements include the accounts of OMH, its subsidiaries (all of which are wholly-owned), and 
variable interest entities ("VIEs") in which we hold a controlling financial interest and for which we are considered to be the 
primary beneficiary as of the financial statement date.

We eliminated all material intercompany accounts and transactions. We made judgments, estimates, and assumptions that affect 
amounts reported in our consolidated financial statements and disclosures of contingent assets and liabilities. In management’s 
opinion, the consolidated financial statements include the normal, recurring adjustments necessary for a fair statement of 
results. Ultimate results could differ from our estimates. We evaluated the effects of and the need to disclose events that 
occurred subsequent to the balance sheet date. To conform to the 2019 presentation, we reclassified certain items in prior 
periods of our consolidated financial statements. 

ACCOUNTING POLICIES

Operating Segment

At December 31, 2019, Consumer and Insurance (“C&I”) is our only reportable segment. The remaining components (which 
we refer to as “Other”) consist of (i) our liquidating SpringCastle Portfolio servicing activity and (ii) our non-originating legacy 
operations, which include our liquidating real estate loans and liquidating retail sales finance receivables. Previously, the 
servicing revenues and related expenses from the SpringCastle Portfolio were presented as a distinct reporting and operating 
segment, Acquisitions and Servicing (“A&S”). However, due to the continued decline in servicing revenues and related 
expenses, management no longer views the servicing activity from the SpringCastle Portfolio as a separate reportable segment. 
Therefore, we are now including A&S in Other. We have revised our prior period segment disclosures to conform to this new 
alignment.

Finance Receivables

Generally, we classify finance receivables as held for investment based on management’s intent at the time of origination. We 
determine classification on a loan-by-loan basis. We classify finance receivables as held for investment due to our ability and 
intent to hold them until their contractual maturities. We carry finance receivables at amortized cost which includes accrued 
finance charges, net unamortized deferred origination costs and unamortized points and fees, unamortized net premiums and 
discounts on purchased finance receivables, and unamortized finance charges on precomputed receivables.

We include the cash flows from finance receivables held for investment in the consolidated statements of cash flows as 
investing activities, except for collections of interest, which we include as cash flows from operating activities. We may finance 
certain insurance products offered to our customers as part of finance receivables. In such cases, the insurance premium is 
included as an operating cash inflow and the financing of the insurance premium is included as part of the finance receivable as 
an investing cash flow in the consolidated statements of cash flows.

Finance Receivable Revenue Recognition

We recognize finance charges as revenue on the accrual basis using the interest method, which we report in interest income. We 
amortize premiums or accrete discounts on finance receivables as an adjustment to finance charge income using the interest 
method and contractual cash flows. We defer the costs to originate certain finance receivables and the revenue from 
nonrefundable points and fees on loans and amortize them as an adjustment to finance charge income using the interest method.

We stop accruing finance charges when four payments (approximately 90 days) become contractually past due for personal 
loans. We reverse finance charge amounts previously accrued upon suspension of accrual of finance charges.

For certain finance receivables that had a carrying value that included a purchase premium or discount, we stop accreting the 
premium or discount at the time we stop accruing finance charges. We do not reverse accretion of premium or discount that was 
previously recognized.

86

We recognize the contractual interest portion of payments received on nonaccrual finance receivables as finance charges at the 
time of receipt. We resume the accrual of interest on a nonaccrual finance receivable when the past due status on the individual 
finance receivable improves to the point that the finance receivable no longer meets our policy for nonaccrual. At that time, we 
also resume accretion of any unamortized premium or discount resulting from a previous purchase premium or discount.

We accrete the amount required to adjust the initial fair value of our purchased finance receivables to their contractual amounts 
over the life of the related finance receivable for non-credit impaired finance receivables and over the life of a pool of finance 
receivables for purchased credit impaired finance receivables as described in our policy for purchase credit impaired finance 
receivables.

Troubled Debt Restructured Finance Receivables

We make modifications to our personal loans to assist borrowers who are experiencing financial difficulty, are in bankruptcy or 
are participating in a consumer credit counseling arrangement. When we modify a loan’s contractual terms for economic or 
other reasons related to the borrower’s financial difficulties and grant a concession that we would not otherwise consider, we 
classify that loan as a TDR finance receivable. We restructure finance receivables only if we believe the customer has the 
ability to pay under the restructured terms for the foreseeable future. We establish reserves on our TDR finance receivables by 
discounting the estimated cash flows associated with the respective receivables at the effective interest rate prior to the 
modification to the account and record any difference between the discounted cash flows and the carrying value as an allowance 
adjustment.

We may modify the terms of existing accounts in certain circumstances, such as certain bankruptcy or other catastrophic 
situations or for economic or other reasons related to a borrower’s financial difficulties that justify modification. When we 
modify an account, we primarily use a combination of the following to reduce the borrower’s monthly payment: reduce interest 
rate, extend the term, defer or forgive past due interest or forgive principal. Additionally, as part of the modification, we may 
require trial payments. If the account is delinquent at the time of modification, the account is brought current for delinquency 
reporting. Account modifications that are deemed to be a TDR finance receivable are measured for impairment. Account 
modifications that are not classified as a TDR finance receivable are measured for impairment in accordance with our policy for 
allowance for finance receivable losses.

We recognize the contractual interest portion of payments received on nonaccrual finance receivables as finance charges at the 
time of receipt. TDR finance receivables that are placed on nonaccrual status remain on nonaccrual status until the past due 
status on the individual finance receivable improves to the point that the finance receivable no longer meets our policy for 
nonaccrual.

Allowance for Finance Receivable Losses

We establish the allowance for finance receivable losses through the provision for finance receivable losses. We evaluate our 
finance receivable portfolio by finance receivable type. Our finance receivables (personal loans and other receivables) consist of 
a large number of relatively small, homogeneous accounts. We evaluate our finance receivables for impairment as pools. None 
of our accounts are large enough to warrant individual evaluation for impairment.

Management considers numerous internal and external factors in estimating probable incurred losses in our finance receivable 
portfolio, including the following:

•
•
•
•

prior finance receivable loss and delinquency experience;
underlying collateral;
the composition of our finance receivable portfolio; and
current economic conditions, including the levels of unemployment and personal bankruptcies.

87

We base the allowance for finance receivable losses primarily on historical loss experience using a roll rate-based model 
applied to our finance receivable portfolios. In our roll rate-based model, our finance receivable types are stratified by 
contractual delinquency stages and projected forward in one-month increments using historical roll rates. In each month of the 
simulation, losses on our finance receivable types are captured, and the ending delinquency stratification serves as the 
beginning point of the next iteration. No new volume is assumed. This process is repeated until the number of iterations equals 
the loss emergence period (the interval of time between the event which causes a borrower to default on a finance receivable 
and our recording of the charge-off) for our finance receivable types. As delinquency is a primary input into our roll rate-based 
model, we inherently consider nonaccrual loans in our estimate of the allowance for finance receivable losses.

Management exercises its judgment, based on quantitative analyses, qualitative factors, such as recent delinquency, underlying 
collateral, recoverability of collateral securing our finance receivables, other credit trends, and experience in the consumer 
finance industry, when determining the amount of the allowance for finance receivable losses. We adjust the amounts 
determined by the roll rate-based model for management’s estimate of the effects of model imprecision, any changes to 
underwriting criteria, portfolio seasoning, and current economic conditions, including levels of unemployment and personal 
bankruptcies. We charge or credit this adjustment to expense through the provision for finance receivable losses.

We generally charge off to the allowance for finance receivable losses personal loans that are beyond seven payments 
(approximately 180 days) past due. Generally, we start repossession of the titled personal property when the customer becomes 
two payments (approximately 30 days) past due and may charge-off prior to the account becoming seven payments 
(approximately 180 days) past due. 

We infrequently extend the charge-off period for individual personal loan accounts when, in our opinion, such treatment is 
warranted and consistent with our credit risk policies. 

We may renew delinquent secured or unsecured personal loan accounts if the customer meets current underwriting criteria and 
it does not appear that the cause of past delinquency will affect the customer’s ability to repay the renewed loan. We subject all 
renewals to the same credit risk underwriting process as we would a new application for credit.

For our personal loans, we may offer those customers whose accounts are in good standing the opportunity of a deferment, 
which extends the term of an account. We may extend this offer to customers when they are experiencing higher than normal 
personal expenses. However, we may offer a deferment to a delinquent customer who is experiencing a temporary financial 
problem. The account must be current after granting the deferment. To evaluate whether a borrower’s financial difficulties are 
temporary or other than temporary we review the terms of each deferment to ensure that the borrower has the financial ability to 
repay the outstanding principal and associated interest in full following the deferment and after the customer is brought current. 
If, following this analysis, we believe a borrower’s financial difficulties are other than temporary, we will not grant deferment, 
and the loans may continue to age until they are charged off. We generally limit a customer to two deferments in a rolling 
twelve month period unless we determine that an exception is warranted and is consistent with our credit risk policies. 
Additionally, for borrowers that do not meet the qualifications of a deferment, we may also offer a cure agreement, settlement 
or a loan modification.

Accounts that are granted a deferment are not classified as TDRs. We do not consider deferments granted as a TDR because the 
customer is not experiencing an other than temporary financial difficulty, and the concession granted is immaterial to the 
contractual cash flows. We pool accounts that have been granted a deferment together with accounts that have not been granted 
a deferment for measuring impairment in accordance with the authoritative guidance for the accounting for contingencies.

The allowance for finance receivable losses related to our purchased credit impaired finance receivables is calculated using 
updated cash flows expected to be collected, incorporating assumptions regarding default rates, loss severities, the amounts and 
timing of prepayments and other factors that are reflective of current market conditions. Probable decreases in expected finance 
receivable cash flows result in the recognition of impairment. Probable and significant increases in expected cash flows to be 
collected would first reverse any previously recorded allowance for finance receivable losses.

We also establish reserves for TDR finance receivables, which are included in our allowance for finance receivable losses. The 
allowance for finance receivable losses related to our TDR finance receivables represents specific reserves based on an analysis 
of the present value of expected future cash flows. We establish our allowance for finance receivable losses related to our TDR 
finance receivables by calculating the present value (discounted at the loan’s effective interest rate prior to modification) of all 
expected cash flows less the recorded investment in the aggregated pool. We use certain assumptions to estimate the expected 
cash flows from our TDR finance receivables. The primary assumptions to estimate these expected cash flows are prepayment 
speeds, default rates, and severity rates.

88

Finance Receivables Held for Sale

Depending on market conditions or certain of management’s capital sourcing strategies, which may impact our ability and/or 
intent to hold our finance receivables until maturity or for the foreseeable future, we may decide to sell finance receivables 
originally intended for investment. Our ability to hold finance receivables for the foreseeable future is subject to a number of 
factors, including economic and liquidity conditions, and therefore may change. As of each reporting period, management 
determines our ability to hold finance receivables for the foreseeable future based on assumptions for liquidity requirements or 
other strategic goals. When it is probable that management’s intent or ability is to no longer hold finance receivables for the 
foreseeable future and we subsequently decide to sell specifically identified finance receivables that were originally classified 
as held for investment, the net finance receivables, less allowance for finance receivable losses, are reclassified as finance 
receivables held for sale and are carried at the lower of cost or fair value. Any amount by which cost exceeds fair value is 
accounted for as a valuation allowance and is recognized in other revenues in the consolidated statements of operations. We 
base the fair value estimates on negotiations with prospective purchasers (if any) or by using a discounted cash flows approach. 
Cash flows resulting from the sale of the finance receivables that were originally classified as held for investment are recorded 
as an investing activity in the consolidated statements of cash flows. When sold, we record the sales price we receive less our 
carrying value of these finance receivables held for sale in other revenues.

When it is determined that management no longer intends to sell finance receivables which had previously been classified as 
finance receivables held for sale and we have the ability to hold the finance receivables for the foreseeable future, we reclassify 
the finance receivables to finance receivables held for investment at the lower of cost or fair value and we accrete any fair value 
adjustment over the remaining life of the related finance receivables.

Goodwill

Goodwill represents the amount of purchase price over the fair value of net assets we acquired in connection with the OneMain 
Acquisition. We test goodwill for potential impairment annually as of October 1 of each year and whenever events occur or 
circumstances change that would more likely than not reduce the fair value of our reporting unit below its carrying amount.

We first complete a qualitative assessment to determine whether it is necessary to perform a quantitative impairment test. If the 
qualitative assessment indicates that it is more likely than not that the reporting unit’s fair value is less than its carrying amount, 
we proceed with the quantitative impairment test. When necessary, the fair value of the reporting unit is calculated using the 
income approach based upon prospective financial information of the reporting unit discounted at a rate we estimate a market 
participant would use.

Intangible Assets other than Goodwill

At the time we initially recognize intangible assets, a determination is made with regard to each asset as it relates to its useful 
life. We have determined that each of our intangible assets has a finite useful life with the exception of the OneMain trade 
name, insurance licenses, lending licenses and certain domain names, which we have determined to have indefinite lives.

For intangible assets with a finite useful life, we review for impairment at least annually and whenever events or changes in 
circumstances indicate that their carrying amounts may not be recoverable. Impairment is indicated if the sum of undiscounted 
estimated future cash flows is less than the carrying value of the respective asset. Impairment is permanently recognized by 
writing down the asset to the extent that the carrying value exceeds the estimated fair value. The value of business acquired 
("VOBA") is the present value of future profits ("PVFP") of purchased insurance contracts. The PVFP is dynamically 
amortized over the lifetime of the block of business and is subject to premium deficiency testing in accordance with ASC 944, 
Financial Services — Insurance.

For indefinite-lived intangible assets, we review for impairment at least annually and whenever events occur or circumstances 
change that would indicate the assets are more likely than not to be impaired. We first complete an annual qualitative 
assessment to determine whether it is necessary to perform a quantitative impairment test. If the qualitative assessment indicates 
that the assets are more likely than not to have been impaired, we proceed with the fair value calculation of the assets. The fair 
value is determined in accordance with our fair value measurement policy. If the fair value is less than the carrying value, an 
impairment loss will be recognized in an amount equal to the difference and the indefinite life classification will be evaluated to 
determine whether such classification remains appropriate.

89

Leases

All our leases are classified as operating leases, and we are the lessee or sublessor in all our lease arrangements. At inception of 
an arrangement, we determine if a lease exists. At lease commencement date, we recognize right-of-use assets and lease 
liabilities measured at the present value of lease payments over the lease term. Right-of-use assets represent our right to use an 
underlying asset for the lease term and lease liabilities represent our obligation to make lease payments arising from the lease. 
Since our operating leases do not provide an implicit rate, we utilize the best available information to determine our incremental 
borrowing rate, which is used to calculate the present value of lease payments. The right-of-use asset also includes any prepaid 
fixed lease payments and excludes lease incentives. Options to extend or terminate a lease may be included in our lease 
arrangements. We reflect the renewal or termination option in the right-of-use asset and lease liability when it is reasonably 
certain that we will exercise those options. In the normal course of business, we will renew leases that expire or replace them 
with leases on other properties. 

We have elected the practical expedient to treat both the lease component and non-lease component for our leased office space 
portfolio as a single lease component. Operating lease costs for lease payments are recognized on a straight-line basis over the 
lease term and are included in “Other operating expenses” in our consolidated statement of operations. In addition to rent, we 
pay taxes, insurance, and maintenance expenses under certain leases as variable lease payments. The operating lease right-of-
use assets are included in “Other assets” and the operating lease liabilities are included in “Other liabilities” in our consolidated 
balance sheet.

Insurance Premiums

We recognize revenue for short-duration contracts over the related contract period. Short-duration contracts primarily include 
credit life, credit disability, credit involuntary unemployment insurance, and collateral protection policies. We defer single 
premium credit insurance premiums from affiliates in unearned premium reserves which we include as a reduction to net 
finance receivables. We recognize unearned premiums on credit life, credit disability, credit involuntary unemployment 
insurance and collateral protection insurance as revenue using the sum-of-the-digits, straight-line or other appropriate methods 
over the terms of the policies. Premiums from reinsurance assumed are earned over the related contract period.

We recognize revenue on long-duration contracts when due from policyholders. Long-duration contracts include term life, 
accidental death and dismemberment, and disability income protection. For single premium long-duration contracts a liability is 
accrued, that represents the present value of estimated future policy benefits to be paid to or on behalf of policyholders and 
related expenses, when premium revenue is recognized. The effects of changes in such estimated future policy benefit reserves 
are classified in insurance policy benefits and claims in the consolidated statements of operations.

We recognize commissions on optional products as other revenue when earned.

We may finance certain insurance products offered to our customers as part of finance receivables. In such cases, unearned 
premiums and certain unpaid claim liabilities related to our borrowers are netted and classified as contra-assets in the net 
finance receivables in the consolidated balance sheets, and the insurance premium is included as an operating cash inflow and 
the financing of the insurance premium is included as part of the finance receivable as an investing cash flow in the 
consolidated statements of cash flows.

Policy and Claim Reserves

Policy reserves for credit life, credit disability, credit involuntary unemployment, and collateral protection insurance equal 
related unearned premiums. Reserves for losses and loss adjustment expenses are based on claims experience, actual claims 
reported, and estimates of claims incurred but not reported. Assumptions utilized in determining appropriate reserves are based 
on historical experience, adjusted to provide for possible adverse deviation. These estimates are periodically reviewed and 
compared with actual experience and industry standards, and revised if it is determined that future experience will differ 
substantially from that previously assumed. Since reserves are based on estimates, the ultimate liability may be more or less 
than such reserves. The effects of changes in such estimated reserves are classified in insurance policy benefits and claims in 
the consolidated statements of operations in the period in which the estimates are changed.

We accrue liabilities for future life insurance policy benefits associated with non-credit life contracts and base the amounts on 
assumptions as to investment yields, mortality, and surrenders. We base annuity reserves on assumptions as to investment 
yields and mortality. Ceded insurance reserves are included in other assets and include estimates of the amounts expected to be 
recovered from reinsurers on insurance claims and policyholder liabilities.

90

Insurance Policy Acquisition Costs

We defer insurance policy acquisition costs (primarily commissions, reinsurance fees, and premium taxes). We include deferred 
policy acquisition costs in other assets and amortize these costs over the terms of the related policies, whether directly written or 
reinsured.

Investment Securities

We generally classify our investment securities as available-for-sale or other, depending on management’s intent. Our 
investment securities classified as available-for-sale are recorded at fair value. We adjust related balance sheet accounts to 
reflect the current fair value of investment securities and record the adjustment, net of tax, in accumulated other comprehensive 
income or loss in shareholders’ equity. We record interest receivable on investment securities in other assets.

Under the fair value option, we may elect to measure at fair value, financial assets that are not otherwise required to be carried 
at fair value. We elect the fair value option for available-for-sale securities that are deemed to incorporate an embedded 
derivative and for which it is impracticable for us to isolate and/or value the derivative. We recognize any changes in fair value 
in investment revenues.

We classify our investment securities in the fair value hierarchy framework based on the observability of inputs. Inputs to the 
valuation techniques are described as being either observable (Level 1 or 2) or unobservable (Level 3) assumptions (as further 
described in “Fair Value Measurements” below) that market participants would use in pricing an asset or liability.

Impairments on Investment Securities

Available-for-sale. We evaluate our available-for-sale securities on an individual basis to identify any instances where the fair 
value of the investment security is below its amortized cost. For these securities, we then evaluate whether an other-than-
temporary impairment exists if any of the following conditions are present:

•
•
•

we intend to sell the security;
it is more likely than not that we will be required to sell the security before recovery of its amortized cost basis; or
we do not expect to recover the security’s entire amortized cost basis (even if we do not intend to sell the security).

If we intend to sell an impaired investment security or we will likely be required to sell the security before recovery of its 
amortized cost basis less any current period credit loss, we recognize an other-than-temporary impairment in investment 
revenues equal to the difference between the investment security’s amortized cost and its fair value at the balance sheet date.

In determining whether a credit loss exists, we compare our best estimate of the present value of the cash flows expected to be 
collected from the security to the amortized cost basis of the security. Any shortfall in this comparison represents a credit loss. 
The cash flows expected to be collected are determined by assessing all available information, including length and severity of 
unrealized loss, issuer default rate, ratings changes and adverse conditions related to the industry sector, financial condition of 
issuer, credit enhancements, collateral default rates, and other relevant criteria. Management considers factors such as our 
investment strategy, liquidity requirements, overall business plans, and recovery periods for securities in previous periods of 
broad market declines.

If a credit loss exists with respect to an investment in a security (i.e., we do not expect to recover the entire amortized cost basis 
of the security), we would be unable to assert that we will recover our amortized cost basis even if we do not intend to sell the 
security. Therefore, in these situations, an other-than-temporary impairment is considered to have occurred.

If a credit loss exists, but we do not intend to sell the security and we will likely not be required to sell the security before 
recovery of its amortized cost basis less any current period credit loss, the impairment is classified as: (i) the estimated amount 
relating to credit loss; and (ii) the amount relating to all other factors. We recognize the estimated credit loss in investment 
revenues, and the non-credit loss amount in accumulated other comprehensive income or loss.

Once a credit loss is recognized, we adjust the investment security to a new amortized cost basis equal to the previous 
amortized cost basis less the credit losses recognized in investment revenues. For investment securities for which other-than-
temporary impairments were recognized in investment revenues, the difference between the new amortized cost basis and the 
cash flows expected to be collected is accreted to investment income.

91

We recognize subsequent increases and decreases in the fair value of our available-for-sale securities in accumulated other 
comprehensive income or loss, unless the decrease is considered other than temporary.

Investment Revenue Recognition

We recognize interest on interest bearing fixed-maturity investment securities as revenue on the accrual basis. We amortize any 
premiums or accrete any discounts as a revenue adjustment using the interest method. We stop accruing interest revenue when 
the collection of interest becomes uncertain. We record dividends on equity securities as revenue on ex-dividend dates. We 
recognize income on mortgage-backed and asset-backed securities as revenue using an effective yield based on estimated 
prepayments of the underlying collateral. If actual prepayments differ from estimated prepayments, we calculate a new effective 
yield and adjust the net investment in the security accordingly. We record the adjustment, along with all investment securities 
revenue, in investment revenues. We specifically identify realized gains and losses on investment securities and include them in 
investment revenues.

Variable Interest Entities

An entity is a VIE if the entity does not have sufficient equity at risk for the entity to finance its activities without additional 
financial support or has equity investors who lack the characteristics of a controlling financial interest. A VIE is consolidated 
into the financial statements of its primary beneficiary. When we have a variable interest in a VIE, we qualitatively assess 
whether we have a controlling financial interest in the entity and, if so, whether we are the primary beneficiary. In applying the 
qualitative assessment to identify the primary beneficiary of a VIE, we are determined to have a controlling financial interest if 
we have (i) the power to direct the activities that most significantly impact the economic performance of the VIE, and (ii) the 
obligation to absorb losses or the right to receive benefits that could potentially be significant to the VIE. We consider the 
VIE’s purpose and design, including the risks that the entity was designed to create and pass through to its variable interest 
holders. We continually reassess the VIE’s primary beneficiary and whether we have acquired or divested the power to direct 
the activities of the VIE through changes in governing documents or other circumstances.

Cash and Cash Equivalents

We consider unrestricted cash on hand and short-term investments having maturity dates within three months of their date of 
acquisition to be cash and cash equivalents.

We typically maintain cash in financial institutions in excess of the Federal Deposit Insurance Corporation’s insurance limits. 
We evaluate the creditworthiness of these financial institutions in determining the risk associated with these cash balances. We 
do not believe that the Company is exposed to any significant credit risk on these accounts and have not experienced any losses 
in such accounts.

Restricted Cash and Cash Equivalents

We include funds to be used for future debt payments relating to our securitization transactions and escrow deposits in 
restricted cash and cash equivalents.

Long-term Debt

We generally report our long-term debt issuances at the face value of the debt instrument, which we adjust for any unaccreted 
discount, unamortized premium, or unamortized debt issuance costs associated with the debt. Other than securitized products, 
we generally accrete discounts, premiums, and debt issuance costs over the contractual life of the security using contractual 
payment terms. With respect to securitized products, we have elected to amortize deferred costs over the contractual life of the 
security. Accretion of discounts and premiums are recorded to interest expense.

Income Taxes

We recognize income taxes using the asset and liability method. We establish deferred tax assets and liabilities for temporary 
differences between the financial reporting basis and the tax basis of assets and liabilities, using the tax rates expected to be in 
effect when the temporary differences reverse. Deferred tax assets are also recognized for tax attributes such as net operating 
loss carryforwards.

92

Realization of our gross deferred tax asset depends on our ability to generate sufficient taxable income of the appropriate 
character within the carryforward periods of the jurisdictions in which the net operating and capital losses, deductible temporary 
differences and credits were generated. When we assess our ability to realize deferred tax assets, we consider all available 
evidence and we record valuation allowances to reduce deferred tax assets to the amounts that management conclude are more-
likely-than-not to be realized.

We recognize income tax benefits associated with uncertain tax positions, when, in our judgment, it is more likely than not that 
the position will be sustained upon examination by a taxing authority. For a tax position that meets the more likely than not 
recognition threshold, we initially and subsequently measure the tax benefit as the largest amount that we judge to have a 
greater than 50% likelihood of being realized upon ultimate settlement with the taxing authority.

Retirement Benefit Plans

We have funded and unfunded noncontributory defined pension plans. We recognize the net pension asset or liability, also 
referred to herein as the funded status of the benefit plan, in other assets or other liabilities, depending on the funded status at 
the end of each reporting period. We recognize the net actuarial gains or losses and prior service cost or credit that arise during 
the period in other comprehensive income or loss.

Many of our employees are participants in our 401(k) Plan. Our contributions to the plan are charged to salaries and benefits 
within operating expenses.

Share-based Compensation Plans

We measure compensation cost for service-based and performance-based awards at estimated fair value and recognize 
compensation expense over the requisite service period for awards expected to vest. The estimation of awards that will 
ultimately vest requires judgment, and to the extent actual results or updated estimates differ from current estimates, such 
amounts will be recorded as a cumulative adjustment to salaries and benefits in the period estimates are revised. For service-
based awards subject to graded vesting, expense is recognized under the straight-line method. Expense for performance-based 
awards with graded vesting is recognized under the accelerated method, whereby each vesting is treated as a separate award 
with expense for each vesting recognized ratably over the requisite service period.

Fair Value Measurements

Management is responsible for the determination of the fair value of our financial assets and financial liabilities and the 
supporting methodologies and assumptions. We employ widely accepted internal valuation models or utilize third-party 
valuation service providers to gather, analyze, and interpret market information and derive fair values based upon relevant 
methodologies and assumptions for individual instruments or pools of finance receivables. When our valuation service 
providers are unable to obtain sufficient market observable information upon which to estimate the fair value for a particular 
security, we determine fair value either by requesting brokers who are knowledgeable about these securities to provide a quote, 
which is generally non-binding, or by employing widely accepted internal valuation models.

Our valuation process typically requires obtaining data about market transactions and other key valuation model inputs from 
internal or external sources and, through the use of widely accepted valuation models, provides a single fair value measurement 
for individual securities or pools of finance receivables. The inputs used in this process include, but are not limited to, market 
prices from recently completed transactions and transactions of comparable securities, interest rate yield curves, credit spreads, 
bid-ask spreads, currency rates, and other market-observable information as of the measurement date as well as the specific 
attributes of the security being valued, including its term, interest rate, credit rating, industry sector, and other issue or issuer-
specific information. When market transactions or other market observable data is limited, the extent to which judgment is 
applied in determining fair value is greatly increased. We assess the reasonableness of individual security values received from 
our valuation service providers through various analytical techniques. As part of our internal price reviews, assets that fall 
outside a price change tolerance are sent to our third-party investment manager for further review. In addition, we may validate 
the reasonableness of fair values by comparing information obtained from our valuation service providers to other third-party 
valuation sources for selected securities.

93

We measure and classify assets and liabilities in the consolidated balance sheets in a hierarchy for disclosure purposes 
consisting of three “Levels” based on the observability of inputs available in the marketplace used to measure the fair values. In 
general, we determine the fair value measurements classified as Level 1 based on inputs utilizing quoted prices in active 
markets for identical assets or liabilities that we have the ability to access. We generally obtain market price data from exchange 
or dealer markets. We do not adjust the quoted price for such instruments.

We determine the fair value measurements classified as Level 2 based on inputs utilizing other than quoted prices included in 
Level 1 that are observable for the asset or liability, either directly or indirectly. Level 2 inputs include quoted prices for similar 
assets and liabilities in active markets, and inputs other than quoted prices that are observable for the asset or liability, such as 
interest rates and yield curves that are observable at commonly quoted intervals.

Level 3 inputs are unobservable inputs for the asset or liability, and include situations where there is little, if any, market 
activity for the asset or liability. The use of observable and unobservable inputs is further discussed in Note 20.

In certain cases, the inputs we use to measure the fair value of an asset may fall into different levels of the fair value hierarchy. 
In such cases, we determine the level in the fair value hierarchy within which the fair value measurement in its entirety falls 
based on the lowest level input that is significant to the fair value measurement in its entirety. Our assessment of the 
significance of a particular input to the fair value measurement in its entirety requires judgment and considers factors specific to 
the asset or liability.

Our fair value processes include controls that are designed to ensure that fair values are appropriate. Such controls include 
model validation, review of key model inputs, analysis of period-over-period fluctuations, and reviews by senior management.

Earnings Per Share (OMH Only)

Basic earnings per share is computed by dividing net income or loss by the weighted-average number of shares outstanding 
during each period. Diluted earnings per share is computed based on the weighted-average number of common shares plus the 
effect of dilutive potential common shares outstanding during the period using the treasury stock method. Dilutive potential 
common shares represent outstanding unvested restricted stock units and awards.

Foreign Currency Translation

Assets and liabilities of foreign operations are translated from their functional currencies into U.S. dollars for reporting 
purposes using the period end spot foreign exchange rate. Revenues and expenses of foreign operations are translated monthly 
from their respective functional currencies into U.S. dollars at amounts that approximate weighted average exchange rates. The 
effects of those translation adjustments are classified in accumulated other comprehensive income (loss) on the consolidated 
balance sheets.

94

4. Recent Accounting Pronouncements

ACCOUNTING PRONOUNCEMENTS RECENTLY ADOPTED

Leases

In February of 2016, the FASB issued ASU 2016-02, Leases, which requires lessees to recognize a right-of-use asset and a 
liability for the obligation to make payments on leases with terms greater than 12 months and to disclose information related to 
the amount, timing and uncertainty of cash flows arising from leases, including various qualitative and quantitative 
requirements. Management has reviewed this update and other ASUs that were subsequently issued to further clarify the 
implementation guidance outlined in ASU 2016-02. We adopted the amendments of these ASUs as of January 1, 2019, using 
the optional transition approach. As a result of this election, the prior periods presented have not been adjusted. See Note 16 for 
additional information on the adoption of ASU 2016-02. 

ACCOUNTING PRONOUNCEMENTS TO BE ADOPTED

Financial Instruments - Credit Losses

In June of 2016, the FASB issued ASU 2016-13, Financial Instruments-Credit Losses: Measurement of Credit Losses on 
Financial Instruments, which significantly changes the way that entities are required to measure credit losses. The new standard 
requires that the estimated credit loss be based upon an “expected credit loss” approach rather than the “incurred loss” 
approach. The new approach requires entities to measure all expected credit losses for financial assets over their expected lives 
based on historical experience, current conditions, and reasonable forecasts of collectability. The expected credit loss model 
requires earlier recognition of credit losses than the incurred loss approach. We expect ongoing changes in the allowance for 
finance receivable losses will be driven primarily by the growth of the Company’s loan portfolio, mix of secured and unsecured 
loans, credit quality, and the economic environment at that time.

The ASU also modifies the other-than-temporary impairment model for available-for-sale debt securities by requiring 
companies to record an allowance for credit impairment rather than write-downs of such assets. 

In addition, the ASU requires qualitative and quantitative disclosures that provide information about the allowance and the 
significant factors that influenced management’s estimate of the allowance.

The ASU is effective for the Company beginning January 1, 2020.

The Company’s cross-functional implementation team has completed the implementation of this ASU. Based on the December 
31, 2019 loan portfolio and current expectations of future economic conditions, this ASU resulted in an increase to the 
allowance for finance receivable losses of $1.12 billion, an increase to deferred tax assets of $0.28 billion, and a corresponding 
one-time cumulative reduction to retained earnings, net of tax, of $0.83 billion in the consolidated balance sheets at January 1, 
2020.

In addition, the Company’s implementation team worked with our investment advisor to develop a new process to comply with 
this ASU as it relates to available-for-sale debt securities and the related disclosure requirements. The adoption of this ASU, as 
it relates to available-for-sale debt securities, will not have a material impact on the consolidated financial statements.

95

Insurance

In August of 2018, the FASB issued ASU 2018-12, Financial Services - Insurance: Targeted Improvements to the Accounting 
for Long-Duration Contracts, which provides targeted improvements to Topic 944 for the assumptions used to measure the 
liability for future policy benefits for nonparticipating traditional and limited-payment contracts; measurement of market risk 
benefits; amortization of deferred acquisition costs; and enhanced disclosures. The amendments in this ASU become effective 
for the Company beginning January 1, 2022, as a result of the FASB issuing a one-year deferral of this ASU for public 
companies. We have a cross-functional implementation team and a project plan to ensure we comply with all the amendments 
in this ASU at the time of adoption. We continue to make progress in evaluating the potential impact of the adoption of the 
ASU on our consolidated financial statements.

We do not believe that any other accounting pronouncements issued, but not yet effective, would have a material impact on our 
consolidated financial statements or disclosures, if adopted.

5. Finance Receivables

Our finance receivables consist of personal loans, which are non-revolving, with a fixed-rate, a fixed term of three to six years, 
and are secured by automobiles, other titled collateral, or are unsecured. Prior to September 30, 2018, our finance receivables 
also included other receivables, which consist of our liquidating loan portfolios: real estate loans, retail sales finance contracts, 
and revolving retail accounts. We continue to service or sub-service our liquidating real estate loans and retail sales finance 
contracts. Effective September 30, 2018, our real estate loans were transferred from held for investment to held for sale due to 
management's intent to no longer hold these finance receivables for the foreseeable future.

Net finance receivables consist of our total portfolio of personal loans. Components of our personal loans were as follows:

(dollars in millions)

December 31,

Gross receivables *

Unearned points and fees

Accrued finance charges

Deferred origination costs

Total

2019

2018

18,195

$

15,978

(242)

289

147

(201)

253

134

18,389

$

16,164

$

$

*

Gross receivables equal the UPB except for the following:

•

•

Finance receivables purchased as a performing receivable — gross receivables are equal to UPB and, if applicable, any remaining 
unearned premium or discount established at the time of purchase to reflect the finance receivable balance at its initial fair value; 
and

Purchased credit impaired finance receivables — gross receivables equal the remaining estimated cash flows less the current 
balance of accretable yield on the purchased credit impaired accounts

96

                                      
GEOGRAPHIC DIVERSIFICATION

Geographic diversification of finance receivables reduces the concentration of credit risk associated with economic stresses in 
any one region. The largest concentrations of net finance receivables were as follows:

December 31,

(dollars in millions)

Texas

North Carolina

California

Pennsylvania

Florida

Ohio

Illinois

Georgia

Indiana

Virginia

Tennessee

Other

Total

2019

2018 *

Amount

Percent

Amount

Percent

$

$

1,606

1,217

1,193

1,097

1,025

913

787

748

741

710

602

7,750

18,389

9 % $

7

6

6

6

5

4

4

4

4

3

1,446

1,178

994

945

832

791

700

650

653

651

547

9 %

7

6

6

5

5

4

4

4

4

3

42

100 % $

6,777

16,164

43

100 %

* December 31, 2018 concentrations of net finance receivables are presented in the order of December 31, 2019 state concentrations.

CREDIT QUALITY INDICATOR

We consider the concentration of secured loans, the underlying value of collateral of secured loans, and the delinquency status 
of our finance receivables as our primary credit quality indicators. At December 31, 2019 and December 31, 2018, 52% and 
48%, respectively, of our personal loans were secured by titled collateral. We monitor delinquency trends to manage our 
exposure to credit risk. When finance receivables are 60 days contractually past due, we consider these accounts to be at an 
increased risk for loss and we transfer collection of these accounts to our centralized operations. At 90 days or more 
contractually past due, we consider our finance receivables to be nonperforming.

The following is a summary of our personal loans held for investment by number of days delinquent:

(dollars in millions)

December 31,

Performing

Current

30-59 days past due

60-89 days past due

Total performing

Nonperforming

90-179 days past due

180 days or more past due

Total nonperforming

Total

2019

2018

$

17,550

$

15,411

272

181

18,003

377

9

386

229

161

15,801

355

8

363

$

18,389

$

16,164

97

                                      
PURCHASED CREDIT IMPAIRED FINANCE RECEIVABLES

Our purchased credit impaired finance receivables consist of personal loans and real estate loans purchased in connection with 
the OneMain Acquisition and the Fortress Acquisition, respectively.

We report the carrying amount of our purchased credit impaired personal loans in net finance receivables, less allowance for 
finance receivable losses, and our purchased credit impaired real estate loans in finance receivables held for sale as discussed 
below.

At December 31, 2019 and 2018, finance receivables held for sale totaled $64 million and $103 million, respectively, which 
include purchased credit impaired real estate loans, as well as TDR real estate loans. See Note 7 for further information on our 
finance receivables held for sale.

Information regarding our purchased credit impaired finance receivables were as follows:

(dollars in millions)

December 31,

Personal Loans
Carrying amount, net of allowance

Outstanding balance (a)

Allowance for purchased credit impaired finance receivable losses (b)

Real Estate Loans - Held for Sale

Carrying amount

Outstanding balance (a)

(a)   Outstanding balance is defined as UPB of the loans with a net carrying amount.

2019

2018

$

$

$

$

40

74

—

19

35

89

135

—

28

48

(b)   The allowance for purchased credit impaired finance receivable losses reflects the carrying value of the purchased credit impaired 

loans held for investment exceeding the present value of the expected cash flows. As indicated above, no allowance was required as of 
December 31, 2019 or 2018. 

Changes in accretable yield for purchased credit impaired finance receivables were as follows:

(dollars in millions)

Years Ended December 31,

Personal Loans

Balance at beginning of period

Accretion 

Reclassifications from nonaccretable difference *

Balance at end of period

Real Estate Loans - Held for Sale

Balance at beginning of period

Accretion

Reclassifications to nonaccretable difference *

Transfer due to finance receivables sold

Balance at end of period

2019

2018

2017

$

$

$

$

39

$

(20)

16

35

$

47

$

(27)

19

39

$

27

$

53

$

(2)

—

(3)

(4)

—

(22)

22

$

27

$

59

(34)

22

47

60

(5)

(2)

—

53

* Reclassifications from (to) nonaccretable difference represents the increases (decreases) in accretable yield resulting from higher (lower) 

estimated undiscounted cash flows.

98

                                      
                               
TDR FINANCE RECEIVABLES

Information regarding TDR finance receivables were as follows:

(dollars in millions)

December 31,

Personal Loans

TDR gross receivables (a)

TDR net receivables (b)

Allowance for TDR finance receivable losses

Real Estate Loans - Held for Sale
TDR gross receivables (a)

TDR net receivables (b)

2019

2018

$

$

$

$

655

658

272

52

53

450

453

170

89

75

(a)    TDR gross receivables — gross receivables are equal to UPB and, if applicable, any remaining unearned premium or discount 

established at the time of purchase if previously purchased as a performing receivable.

(b)    TDR net receivables — TDR gross receivables net of unearned points and fees, accrued finance charges, and deferred origination costs.

TDR average net receivables held for investment and held for sale and finance charges recognized on TDR finance receivables 
held for investment and held for sale were as follows:

(dollars in millions)

Year Ended December 31, 2019

TDR average net receivables

TDR finance charges recognized

Year Ended December 31, 2018

TDR average net receivables

TDR finance charges recognized

Year Ended December 31, 2017

TDR average net receivables

TDR finance charges recognized

Personal 
Loans 

Other 
Receivables *

Total

$

$

$

550

$

45

383

$

45

231

$

33

$

58

3

130

$

7

140

$

9

*     Other receivables held for sale included in the table above consist of real estate loans and were as follows:        

(dollars in millions)
Years Ended December 31,

TDR average net receivables
TDR finance charges recognized

2019

2018

2017

$

$

58
3

$

98
5

608

48

513

52

371

42

91
6

99

                                      
                                          
Information regarding the new volume of the TDR finance receivables held for investment and held for sale are reflected in the 
following table.

(dollars in millions)

Years Ended December 31,

Personal Loans

Pre-modification TDR net finance receivables 

Post-modification TDR net finance receivables:

Rate reduction

Other (a)

Total post-modification TDR net finance receivables

Number of TDR accounts

Other Receivables (b)
Pre-modification TDR net finance receivables 

Post-modification TDR net finance receivables:

Rate reduction

Other

Total post-modification TDR net finance receivables

Number of TDR accounts

2019

2018

2017

$

$

$

$

536

$

377

$

370

166

536

289

88

$

377

$

327

251

75

326

78,257

57,324

45,560

1

$

1

—

1

8

$

3

$

3

—

3

$

70

16

16

—

16

510

(a)  “Other” modifications primarily include potential principal and interest forgiveness contingent on future payment performance by the 

borrower under the modified terms.

(b)   TDR "other receivable" loans held for sale include in the table above were immaterial. 

Personal loans held for investment that were modified as TDR finance receivables within the previous 12 months and for which 
there was a default during the period to cause the TDR finance receivables to be considered nonperforming (90 days or more 
past due) are reflected in the following table.

(dollars in millions)
Years Ended December 31,

Personal Loans
TDR net finance receivables *
Number of TDR accounts

2019

2018

2017

$

$

96
14,732

$

64
9,719

89
15,035

*     Represents the corresponding balance of TDR net finance receivables at the end of the month in which they defaulted.

TDR other receivables for the years ended December 31, 2019, 2018 and 2017 that defaulted during the previous 12-month 
period are immaterial.

100

                                      
                                      
6. Allowance for Finance Receivable Losses

Changes in the allowance for finance receivable losses by finance receivable type were as follows:

(dollars in millions)

Year Ended December 31, 2019

Balance at beginning of period

Provision for finance receivable losses

Charge-offs

Recoveries

Balance at end of period

Year Ended December 31, 2018

Balance at beginning of period
Provision for finance receivable losses

Charge-offs

Recoveries

Other *

Balance at end of period

Year Ended December 31, 2017

Balance at beginning of period
Provision for finance receivable losses

Charge-offs

Recoveries

Balance at end of period

Personal
Loans

Other
Receivables

Total

$

$

$

$

$

$

731

$

— $

1,129

(1,157)

126

829

$

—

—

—

— $

673

$

24

$

1,050

(1,102)

110

—

(2)

(2)

3

(23)

731

$

— $

669

949

(1,048)

103

673

$

$

20

6

(6)

4

24

$

$

731

1,129

(1,157)

126

829

697

1,048

(1,104)

113

(23)

731

689

955

(1,054)

107

697

*      Other consists primarily of the reclassification of allowance for finance receivable losses due to the transfer of the real estate loans in 

other receivables from held for investment to finance receivables held for sale on September 30, 2018. See Notes 5 and 7 included in this 
report for further information.

The allowance for finance receivable losses and net finance receivables by impairment method were as follows:

(dollars in millions)

December 31,

Allowance for finance receivable losses:

Collectively evaluated for impairment

Purchased credit impaired finance receivables

TDR finance receivables

Total

Finance receivables:

Collectively evaluated for impairment

Purchased credit impaired finance receivables

TDR finance receivables

Total

2019

2018

$

$

$

$

557

$

—

272

829

$

561

—

170

731

17,691

$

15,622

40

658

89

453

18,389

$

16,164

Allowance for finance receivable losses as a percentage of finance receivables

4.51 %

4.52 %

101

                                      
7. Finance Receivables Held for Sale

We reported finance receivables held for sale of $64 million at December 31, 2019 and $103 million at December 31, 2018, 
which consist entirely of real estate loans, and are carried at the lower of cost or fair value, applied on an aggregate basis. 

See Note 3 for more information regarding our accounting policy for finance receivables held for sale.

In February 2019, we sold a portfolio of real estate loans with a carrying value of $16 million for aggregate cash proceeds of 
$19 million and recorded a net gain in other revenues of $3 million (“February 2019 Real Estate Loan Sale”). After the 
recognition of the February 2019 Real Estate Loan Sale, the carrying value of the remaining loans classified in finance 
receivables held for sale exceeded their fair value and, accordingly, we marked the remaining loans to fair value and recorded 
an impairment in other revenue of $3 million. 

During 2018, we transferred $88 million of real estate loans (net of allowance for finance receivable losses) from held for 
investment to held for sale due to management’s intent to no longer hold these finance receivables for the foreseeable future. In 
December 2018, we sold a portfolio of real estate loans with a carrying value of $82 million for aggregate cash proceeds of 
$100 million and recorded a net gain in other revenues of $18 million (“December 2018 Real Estate Loan Sale”). After the 
recognition of the December 2018 Real Estate Loan Sale, the carrying value of the remaining loans classified in finance 
receivables held for sale exceeded their fair value and, accordingly, we marked the remaining loans to fair value and recorded 
an impairment in other revenue of $16 million. 

At December 31, 2019, the carrying value of our finance receivables held for sale was not impaired. We did not have any other 
material transfers to or from finance receivables held for sale during 2019, 2018 and 2017.

102

8. Investment Securities

AVAILABLE-FOR-SALE SECURITIES

Cost/amortized cost, unrealized gains and losses, and fair value of fixed maturity available-for-sale securities by type were as 
follows:

(dollars in millions)

December 31, 2019

Fixed maturity available-for-sale securities:

U.S. government and government sponsored entities

Obligations of states, municipalities, and political subdivisions

Commercial paper

Non-U.S. government and government sponsored entities

Corporate debt

Mortgage-backed, asset-backed, and collateralized:

RMBS

CMBS

CDO/ABS

Total

December 31, 2018

Fixed maturity available-for-sale securities:

U.S. government and government sponsored entities

Obligations of states, municipalities, and political subdivisions

Certificates of deposit and commercial paper

Non-U.S. government and government sponsored entities

Corporate debt

Mortgage-backed, asset-backed, and collateralized:

RMBS

CMBS

CDO/ABS

Total 

Cost/
Amortized
Cost

Unrealized
Gains

Unrealized
Losses

Fair
Value

11

91

91

144

1,054

214

56

84

$

— $

— $

2

—

3

45

3

1

1

(1)

—

—

(1)

—

—

—

11

92

91

147

1,098

217

57

85

1,745

$

55

$

(2) $

1,798

$

$

$

21

91

63

145

1,027

130

72

94

$

— $

— $

(1)

—

(2)

(32)

(2)

(1)

(1)

21

90

63

143

997

128

71

94

$

(39) $

1,607

—

—

—

2

—

—

1

3

$

1,643

$

103

Fair value and unrealized losses on available-for-sale securities by type and length of time in a continuous unrealized loss 
position were as follows:

(dollars in millions)

December 31, 2019

Less Than 12 Months

12 Months or Longer

Total

Fair
Value

Unrealized
Losses

Fair
Value

Unrealized
Losses

Fair
Value

Unrealized
Losses

U.S. government and government sponsored entities

$

— $

— $

Obligations of states, municipalities, and political 

subdivisions

Commercial paper

Non-U.S. government and government sponsored 

entities

Corporate debt

Mortgage-backed, asset-backed, and collateralized:

RMBS

CMBS

CDO/ABS

Total

December 31, 2018

29

76

19

63

45

15

14

(1)

—

—

(1)

—

—

—

$

261

$

(2) $

3

4

—

14

13

—

7

—

41

$

— $

3

$

—

—

—

—

—

—

—

33

76

33

76

45

22

14

$

— $

302

$

U.S. government and government sponsored entities

$

3

$

— $

16

$

— $

19

$

Obligations of states, municipalities, and political 

subdivisions

Non-U.S. government and government sponsored 

entities

Corporate debt

Mortgage-backed, asset-backed, and collateralized:

RMBS

CMBS

CDO/ABS

Total

10

19

377

23

10

18

—

(1)

(14)

—

—

—

57

97

448

78

54

33

(1)

(1)

(18)

(2)

(1)

(1)

67

116

825

101

64

51

—

(1)

—

—

(1)

—

—

—

(2)

—

(1)

(2)

(32)

(2)

(1)

(1)

$

460

$

(15) $

783

$

(24) $

1,243

$

(39)

On a lot basis, we had 398 and 1,767 investment securities in an unrealized loss position at December 31, 2019 and 2018, 
respectively. We do not consider the unrealized losses to be credit-related, as these unrealized losses primarily relate to changes 
in interest rates and market spreads subsequent to purchase. Additionally, at December 31, 2019, other-than-temporary 
impairments on investment securities that we intend to sell were immaterial. We do not have plans to sell any of the remaining 
investment securities with unrealized losses as of December 31, 2019, and we believe it is more likely than not that we would 
not be required to sell such investment securities before recovery of their amortized cost.

We continue to monitor unrealized loss positions for potential impairments. During 2019 and 2018, other-than-temporary 
impairment credit losses, primarily on corporate debt, in investment revenues were immaterial. No impairment was recognized 
during 2017.

There were no material additions or reductions in the cumulative amount of credit losses (recognized in earnings) on other-than-
temporarily impaired available-for-sale securities during 2019, 2018, and 2017. 

104

The proceeds of available-for-sale securities sold or redeemed during 2019, 2018, and 2017 totaled $284 million, $341 million, 
and $508 million, respectively. The net realized gains and losses were immaterial during 2019 and 2018, and the net realized 
gains were $14 million during 2017.

Contractual maturities of fixed-maturity available-for-sale securities at December 31, 2019 were as follows:

(dollars in millions)

Fixed maturities, excluding mortgage-backed, asset-backed, and collateralized securities:

Due in 1 year or less

Due after 1 year through 5 years

Due after 5 years through 10 years

Due after 10 years

Mortgage-backed, asset-backed, and collateralized securities

Total

Fair
Value

Amortized 
Cost

$

$

$

226

559

481

173

359

225

546

457

163

354

1,798

$

1,745

Actual maturities may differ from contractual maturities since issuers and borrowers may have the right to call or prepay 
obligations. We may sell investment securities before maturity for general corporate and working capital purposes and to 
achieve certain investment strategies.

The fair value of securities on deposit with third parties totaled $633 million and $515 million at December 31, 2019 and 2018, 
respectively.

OTHER SECURITIES

The fair value of other securities by type was as follows:

(dollars in millions)

December 31,

Fixed maturity other securities:

Bonds

Non-U.S. government and government sponsored entities

Corporate debt

Mortgage-backed, asset-backed, and collateralized bonds

Total bonds

Preferred stock *

Common stock *

Other long-term investments

Total 

2019

2018

$

$

1

24

15

40

19

26

1

86

$

$

1

43

2

46

19

21

1

87

*     The Company employs an income equity strategy targeting investments in stocks with strong current dividend yields. Stocks included 

have a history of stable or increasing dividend payments.         

Net unrealized gains on other securities held at December 31, 2019 were $6 million. Net unrealized losses were  $7 million at 
December 31, 2018 and immaterial at December 31, 2017.

Net realized gains and losses on other securities sold or redeemed are included in investment revenue and were immaterial
during 2019, 2018, and 2017.

Other securities include equity securities and those securities for which the fair value option was elected.

105

                                     
9. Goodwill and Other Intangible Assets

GOODWILL

The carrying amount of goodwill totaled $1.4 billion at December 31, 2019 and 2018. We did not record any impairments to 
goodwill during 2019, 2018 and 2017.

OTHER INTANGIBLE ASSETS

The gross carrying amount and accumulated amortization, in total and by major intangible asset class were as follows:

(dollars in millions)

December 31, 2019

Customer relationships

Trade names

VOBA

Licenses

Other

Total

December 31, 2018

Customer relationships

Trade names

VOBA

Licenses

Other

Total

Gross 
Carrying 
Amount 

Accumulated 
Amortization

Net Other 
Intangible 
Assets

$

$

$

$

223

220

105

25

13

$

(160) $

—

(71)

—

(12)

586

$

(243) $

223

220

141

28

13

$

(126) $

—

(99)

—

(12)

625

$

(237) $

63

220

34

25

1

343

97

220

42

28

1

388

Amortization expense totaled $39 million in 2019, $43 million in 2018, and $52 million in 2017. The estimated aggregate 
amortization of other intangible assets for each of the next five years is reflected in the table below.

(dollars in millions)

2020

2021

2022

2023

2024

Estimated Aggregate 
Amortization Expense

$

37

32

3

3

3

During 2019, we wrote off the net carrying amount on our indefinite-lived insurance license intangibles and VOBA of 
$6 million in connection with the sale of our former insurance subsidiary, Merit Life Insurance Co. ("Merit"). During 2018, we 
recorded an impairment loss of $8 million on our indefinite-lived licenses in connection with the sale of our former insurance 
subsidiary, Yosemite Insurance Company ("Yosemite"). See Note 12 for further information on the sales.

106

                                      
10. Long-term Debt

Carrying value and fair value of long-term debt by type were as follows:

(dollars in millions)

Senior debt

Junior subordinated debt

Total

December 31, 2019

December 31, 2018

Carrying
Value

Fair
Value

Carrying
Value

Fair
Value

$

$

17,040

172

17,212

$

$

18,332

177

18,509

$

$

15,006

172

15,178

$

$

14,868

173

15,041

Weighted average effective interest rates on long-term debt by type were as follows:

Years Ended December 31,

At December 31,

2019

2018

2017

2019

2018

Senior debt

Junior subordinated debt

Total

5.90 %

5.64 %

5.73 %

5.85 %

5.89 %

8.68

5.93

8.13

5.66

6.41

5.74

7.65

5.87

8.56

5.92

Principal maturities of long-term debt (excluding projected repayments on securitizations and revolving conduit facilities by 
period) by type of debt at December 31, 2019 were as follows:

(dollars in millions)

Interest rates (b)

2020

2021

2022

2023

2024

2025-2067

Securitizations (c)

Total principal maturities

Total carrying amount

Debt issuance costs (d)

Senior Debt

Securitizations

Unsecured
Notes (a)

Junior
Subordinated
Debt (a)

Total

2.31%-6.94%

5.38%-8.25%

3.74 %

$

$

$

— $
—

—

—

—

—

7,678

7,678

7,643

(30)

$

$

1,000

$

— $

646

1,000

1,175

1,300

4,399

—

9,520

9,397

(85)

$

$

—

—

—

—

350

—

350

172

—

$

$

1,000

646

1,000

1,175

1,300

4,749

7,678

17,548

17,212

(115)

(a)    Pursuant to the SFC Base Indenture, the SFC supplemental indentures and the SFC Guaranty Agreements, OMH agreed to fully and 

unconditionally guarantee, on a senior unsecured basis, payments of principal, premium and interest on the SFC Unsecured Senior Notes 
and Junior Subordinated Debenture. The OMH guarantees of SFC’s long-term debt are subject to customary release provisions.
(b)    The interest rates shown are the range of contractual rates in effect at December 31, 2019. The interest rate on the remaining principal 
balance of the Junior Subordinated Debenture consists of a variable floating rate (determined quarterly) equal to 3-month LIBOR plus 
1.75%, or 3.74% as of December 31, 2019.

(c)    Securitizations have a stated maturity date but are not included in the above maturities by period due to their variable monthly 

repayments, which may result in pay-off prior to the stated maturity date. At December 31, 2019, there were no amounts drawn under 
our revolving conduit facilities. See Note 11 for further information on our long-term debt associated with securitizations and revolving 
conduit facilities.

(d)    Debt issuance costs are reported as a direct deduction from long-term debt, with the exception of debt issuance costs associated with our 

revolving conduit facilities, which totaled $29 million at December 31, 2019 and are reported in “Other assets.”

107

                                      
SFC’S 6.125% SENIOR NOTES DUE 2024 OFFERINGS

On February 22, 2019, SFC issued $1.0 billion aggregate principal amount and on July 2, 2019, SFC issued an additional $300 
million aggregate principal amount of 6.125% Senior Notes due 2024 (the “6.125% SFC Notes due 2024”) under the SFC 
Senior Notes Indentures, as supplemented by the SFC Seventh Supplemental Indenture, pursuant to which OMH provided a 
guarantee on an unsecured basis. 

REDEMPTION OF SFC'S 5.25% SENIOR NOTES DUE 2019 

As a result of the February 2019 offering of the 6.125% SFC Notes due 2024 as described above, SFC issued a notice of 
redemption to redeem all of the outstanding principal amount of its 5.25% Senior Notes due 2019 (the "5.25% SFC Notes due 
2019"). On March 25, 2019, SFC paid an aggregate amount of $706 million, inclusive of accrued interest and premiums, to 
complete the redemption. In connection with the redemption, we recognized $21 million of net loss on the repurchases and 
repayments of debt for the year ended December 31, 2019.

REDEMPTION OF SFC'S 6.00% SENIOR NOTES DUE 2020

On March 15, 2019, SFC issued a notice of redemption of its 6.00% Senior Notes due 2020 (the "6.00% SFC Notes due 2020"). 
On April 15, 2019, SFC paid an aggregate amount of $317 million, inclusive of accrued interest and premiums, to complete the 
redemption. In connection with the redemption, we recognized $11 million of net loss on repurchases and repayments of debt 
for the year ended December 31, 2019.

SFC’S 6.625% SENIOR NOTES DUE 2028 OFFERING

On May 9, 2019, SFC issued a total of $800 million aggregate principal amount of 6.625% Senior Notes due 2028 (the 
“6.625% SFC Notes due 2028”) under the SFC Senior Notes Indentures, as supplemented by the SFC Eighth Supplemental 
Indenture, pursuant to which OMH provided a guarantee on an unsecured basis. 

SFC’S 5.375% SENIOR NOTES DUE 2029 OFFERING

On November 7, 2019, SFC issued a total of $750 million aggregate principal amount of 5.375% Senior Notes due 2029 (the 
“5.375% SFC Notes due 2029”) under the SFC Senior Notes Indentures, as supplemented by the SFC Ninth Supplemental 
Indenture, pursuant to which OMH provided a guarantee on an unsecured basis. 

OMFH Notes

During 2018, OMFH redeemed all $700 million outstanding principal amount of OMFH Notes due 2019 and, through two 
separate redemptions, all $800 million outstanding principal amount of OMFH Notes due 2021 at a redemption price equal to 
103.375% for the OMFH Notes due 2019 and 103.625% for the OMFH Notes due 2021, plus accrued and unpaid interest to the 
redemption date. In connection with these redemptions, we recognized $8 million of net loss on repurchases and repayments of 
debt for the year ended December 31, 2018.

DEBT COVENANTS

SFC Debt Agreements

The debt agreements to which SFC and its subsidiaries are a party include customary terms and conditions, including covenants 
and representations and warranties. Some or all of these agreements also contain certain restrictions, including (i) restrictions on 
the ability to create senior liens on property and assets in connection with any new debt financings and (ii) SFC’s ability to sell 
or convey all or substantially all of its assets, unless the transferee assumes SFC’s obligations under the applicable debt 
agreement. In addition, the OMH guarantees of SFC’s long-term debt discussed above are subject to customary release 
provisions.

108

With the exception of SFC’s junior subordinated debenture, none of our debt agreements requires SFC or any of its subsidiaries 
to meet or maintain any specific financial targets or ratios. However, certain events, including non-payment of principal or 
interest, bankruptcy or insolvency, or a breach of a covenant or a representation or warranty, may constitute an event of default 
and trigger an acceleration of payments. In some cases, an event of default or acceleration of payments under one debt 
agreement may constitute a cross-default under other debt agreements resulting in an acceleration of payments under the other 
agreements.

As of December 31, 2019, SFC was in compliance with all of the covenants under its debt agreements.

Junior Subordinated Debenture

In January of 2007, SFC issued the Junior Subordinated Debenture, consisting of $350 million aggregate principal amount of 
60-year junior subordinated debt. The Junior Subordinated Debenture underlies the trust preferred securities sold by a trust 
sponsored by SFC. SFC can redeem the Junior Subordinated Debenture at par beginning in January of 2017. The interest rate 
on the remaining principal balance of the Junior Subordinated Debenture consists of a variable floating rate (determined 
quarterly) equal to 3-month LIBOR plus 1.75%, or 3.74% as of December 31, 2019. On December 30, 2013, OMH entered into 
a guaranty agreement whereby it agreed to fully and unconditionally guarantee, on a junior subordinated basis, the payment of 
principle of, premium (if any), and interest on the Junior Subordinated Debenture.

Pursuant to the terms of the Junior Subordinated Debenture, SFC, upon the occurrence of a mandatory trigger event, is required 
to defer interest payments to the holders of the Junior Subordinated Debenture (and not make dividend payments) unless SFC 
obtains non-debt capital funding in an amount equal to all accrued and unpaid interest on the Junior Subordinated Debenture 
otherwise payable on the next interest payment date and pays such amount to the holders of the Junior Subordinated Debenture. 
A mandatory trigger event occurs if SFC’s (i) tangible equity to tangible managed assets is less than 5.5% or (ii) average fixed 
charge ratio is not more than 1.10x for the trailing four quarters.

Based upon SFC’s financial results for the 12 months ended December 31, 2019, a mandatory trigger event did not occur with 
respect to the interest payment due in January of 2020, as SFC was in compliance with both required ratios discussed above.

OMFH Debt Agreements

On June 13, 2018, OMFH redeemed the remaining principal amount of the OMFH Notes due 2021 and received notice of 
satisfaction and discharge with respect to the OMFH Notes. As such, OMFH is no longer subject to the covenants or other 
terms of the OMFH Indenture or the OMFH Supplemental Indenture.

11. Variable Interest Entities

CONSOLIDATED VIES

As part of our overall funding strategy and as part of our efforts to support our liquidity from sources other than our traditional 
capital market sources, we have transferred certain finance receivables to VIEs for asset-backed financing transactions, 
including securitization and conduit transactions. We have determined that SFC or OMFH is the primary beneficiary of these 
VIEs and, as a result, we include each VIE’s assets, including any finance receivables securing the VIE’s debt obligations, and 
related liabilities in our consolidated financial statements and each VIE’s asset-backed debt obligations are accounted for as 
secured borrowings. SFC or OMFH is deemed to be the primary beneficiary of each VIE because SFC or OMFH, as applicable, 
has the ability to direct the activities of the VIE that most significantly impact its economic performance, including the losses it 
absorbs and its right to receive economic benefits that are potentially significant. Such ability arises from SFC’s or OMFH’s 
and their affiliates’ contractual right to service the finance receivables securing the VIEs’ debt obligations. To the extent we 
retain any debt obligation or residual interest in an asset-backed financing facility, we are exposed to potentially significant 
losses and potentially significant returns.

109

The asset-backed debt obligations issued by the VIEs are supported by the expected cash flows from the underlying finance 
receivables securing such debt obligations. Cash inflows from these finance receivables are distributed to repay the debt 
obligations and related service providers in accordance with each transaction’s contractual priority of payments, referred to as 
the “waterfall.” The holders of the asset-backed debt obligations have no recourse to the Company if the cash flows from the 
underlying finance receivables securing such debt obligations are not sufficient to pay all principal and interest on the asset-
backed debt obligations. With respect to any asset-backed financing transaction that has multiple classes of debt obligations, 
substantially all cash inflows will be directed to the senior debt obligations until fully repaid and, thereafter, to the subordinate 
debt obligations on a sequential basis. We retain an interest and credit risk in these financing transactions through our 
ownership of the residual interest in each VIE and, in some cases, the most subordinate class of debt obligations issued by the 
VIE, which are the first to absorb credit losses on the finance receivables securing the debt obligations. In addition, with respect 
to each financing transaction that is subject to the risk retention requirements of Section 941 of the Dodd-Frank Act, we retain 
at least 5% of the economic interest in the credit risk of the securitized assets in satisfaction of the risk retention requirements. 
We expect that any credit losses in the pools of finance receivables securing the asset-backed debt obligations will likely be 
limited to our retained interests described above. We have no obligation to repurchase or replace qualified finance receivables 
that subsequently become delinquent or are otherwise in default.

We parenthetically disclose on our consolidated balance sheets the VIE’s assets that can only be used to settle the VIE’s 
obligations and liabilities if its creditors have no recourse against the primary beneficiary’s general credit. The carrying 
amounts of consolidated VIE assets and liabilities associated with our securitization trusts and revolving conduit facilities were 
as follows:

(dollars in millions)

December 31,

Assets

Cash and cash equivalents

Finance receivables - Personal loans

Allowance for finance receivable losses

Restricted cash and restricted cash equivalents

Other assets

Liabilities

Long-term debt

Other liabilities

2019

2018

$

4

$

8,428

340

400

29

$

7,643

$

15

2

8,480

444

479

26

7,510

14

Other than the retained subordinate and residual interests in our consolidated VIEs, we are under no further obligation than is 
otherwise noted herein, either contractually or implicitly, to provide financial support to these entities. Consolidated interest 
expense related to our VIEs totaled $326 million in 2019, $341 million in 2018, and $323 million in 2017.

SECURITIZED BORROWINGS

Each of our securitizations contains a revolving period ranging from one to seven years during which no principal payments are 
required to be made on the related asset-backed notes. The indentures governing our securitization borrowings contain early 
amortization events and events of default, that, if triggered, may result in the acceleration of the obligation to pay principal and 
interest on the related asset-backed notes.

REVOLVING CONDUIT FACILITIES

We had access to 14 conduit facilities with a total borrowing capacity of $7.1 billion as of December 31, 2019. Our conduit 
facilities’ revolving period end ranges from approximately one to three years. Principal balances of outstanding loans, if any, 
are due and payable in full ranging from approximately three to nine years as of December 31, 2019. Amounts drawn on these 
facilities are collateralized by our personal loans. 

At December 31, 2019, no amounts were drawn under these facilities.

110

12. Insurance

As part of our continuing integration efforts in connection with the OneMain Acquisition, on March 7, 2019, we entered into a 
share purchase agreement to sell all of the issued and outstanding shares of our former insurance subsidiary, Merit. The 
transaction closed on December 31, 2019. We recorded a net gain of $9 million in other operating expenses in the fourth quarter 
of 2019. On May 29, 2018, we entered into a share purchase agreement to sell all of the issued and outstanding shares of our 
former insurance subsidiary, Yosemite. We recorded an impairment loss of $14 million on the transfer to held for sale in other 
operating expenses in the second quarter of 2018. The transaction closed in 2018. 

INSURANCE RESERVES

Components of unearned insurance premium reserves, claim reserves and benefit reserves were as follows:

(dollars in millions)

December 31,

Finance receivable related:

Payable to OMH:

Unearned premium reserves

Claim reserves

Subtotal (a)

Payable to third-party beneficiaries:

Unearned premium reserves

Benefit reserves

Claim reserves

Subtotal (b)

Non-finance receivable related:

Unearned premium reserves

Benefit reserves 

Claim reserves

Subtotal (b)

Total

2019

2018

$

712

$

81

793

121

107

18

246

74

311

18

403

583

79

662

100

106

17

223

77

364

21

462

$

1,442

$

1,347

(a)    Reported as a contra-asset to net finance receivables.

(b)    Reported in insurance claims and policyholder liabilities.

Our insurance subsidiaries enter into reinsurance agreements with other insurers. Reserves related to unearned premiums, 
claims and benefits assumed from non-affiliated insurance companies totaled $369 million and $319 million at December 31, 
2019 and 2018, respectively.

Reserves related to unearned premiums, claims and benefits ceded to non-affiliated insurance companies totaled $71 million
and $74 million at December 31, 2019 and 2018, respectively.

111

                                      
Changes in the reserve for unpaid claims and loss adjustment expenses (not considering reinsurance recoverable):

(dollars in millions)

At or for the Years Ended December 31,

Balance at beginning of period

Less reinsurance recoverables

Net balance at beginning of period

Additions for losses and loss adjustment expenses incurred to:

Current year

Prior years *

Total

Reductions for losses and loss adjustment expenses paid related to:

Current year

Prior years

Total

Foreign currency translation adjustment

Net balance at end of period

Plus reinsurance recoverables

Less transfer of reserves

Balance at end of period

2019

2018

2017

$

117

$

154

$

(4)

113

200

(15)

185

(121)

(64)

(185)

—

113

4

—
117

$

(23)

131

199

(10)

189

(118)

(69)

(187)

(1)

132

4

(19)

$

117

$

158

(26)

132

188

5

193

(115)

(78)

(193)

(1)

131

23

—

154

*      Reflects (i) a redundancy in the prior years’ net reserves of $15 million at December 31, 2019, primarily due to favorable development of 
credit life, disability, and unemployment claims during the year, (ii) a redundancy in the prior years’ net reserves of $10 million at 
December 31, 2018, primarily due to a favorable development of credit life, disability, and unemployment claims during the year, and 
(iii) a shortfall in the prior years’ net reserves of $5 million at December 31, 2017, primarily due to an unfavorable development on  
previously disclosed property and casualty policies and an unfavorable development on certain assumed credit disability policies.

Incurred claims and allocated claim adjustment expenses, net of reinsurance, as of December 31, 2019, were as follows:

Years Ended December 31,

At December 31, 2019

(dollars in millions)

2015 (a)

2016 (a)

2017 (a)

2018 (a)

2019

Incurred-but-
not-reported 
Liabilities (b)

Cumulative 
Number of 
Reported Claims

Cumulative
Frequency (c)

Credit Insurance

Accident Year

2015

2016

2017

2018

2019

Total

$

138

$

—

—

—

—

$

129

138

—

—

—

$

129

135

136

—

—

126

133

129

145

—

$

$

$

125

131

125

134

152

667

—

2

7

19

67

52,555

51,654

44,341

41,487

35,825

2.8 %

2.8 %

2.4 %

2.1 %

1.9 %

(a)    Unaudited.

(b)    Includes expected development on reported claims.

(c)    Frequency for each accident year is calculated as the ratio of all reported claims incurred to the total exposures in force.

112

                                      
                                      
Cumulative paid claims and allocated claim adjustment expenses, net of reinsurance, as of December 31, 2019, were as follows:

(dollars in millions)
Credit Insurance
Accident Year

2015

2016

2017

2018

2019

Total

2015 *

$

68

—

—

—

—

All outstanding liabilities before 2015, net of reinsurance

Liabilities for claims and claim adjustment expenses, net of reinsurance

*    Unaudited.

Years Ended December 31,
2017*

2016 *

2018*

$

106

$

74

—

—

—

$

117

113

75

—

—

123

124

108

81

—

2019

$

$

$

125

129

117

114

86

571

—

96

The reconciliations of the net incurred and paid claims development to the liability for claims and claim adjustment expenses 
were as follows:

(dollars in millions)

December 31,

2019

2018*

2017*

Liabilities for unpaid claims and claim adjustment expenses, net of reinsurance:

Credit insurance

Other short-duration insurance lines

Total

Reinsurance recoverable on unpaid claims:

Other short-duration insurance lines

Insurance lines other than short-duration

$

$

96

3

99

—

18

$

94

2

96

—

21

Total gross liability for unpaid claims and claim adjustment expense

$

117

$

117

$

*    Unaudited.

90

22

112

20

22

154

We use completion factors to estimate the unpaid claim liability for credit insurance and most other short-duration products. For 
some products, the unpaid claim liability is estimated as a percent of exposure. 

There have been no significant changes in methodologies or assumptions during 2019.

Our average annual percentage payout of incurred claims by age, net of reinsurance, as of December 31, 2019, were as follows:

Years
Credit insurance

1

2

3

4

5

57.4 %

27.9 %

8.3 %

4.4 %

1.4 %

113

                                      
                                      
STATUTORY ACCOUNTING 

Our insurance subsidiaries file financial statements prepared using statutory accounting practices prescribed or permitted by the 
Department of Insurance ("DOI") which is a comprehensive basis of accounting other than GAAP. The primary differences 
between statutory accounting practices and GAAP are that under statutory accounting, policy acquisition costs are expensed as 
incurred, policyholder liabilities are generally valued using prescribed actuarial assumptions, and certain investment securities 
are reported at amortized cost. We are not required and did not apply purchase accounting to the insurance subsidiaries on a 
statutory basis.

Statutory net income for our insurance companies by type of insurance was as follows:

(dollars in millions)

Years Ended December 31,

Property and casualty:

Yosemite
Triton

Life and health:

Merit
AHL

2019

2018

2017

$

$

— $

16

— $

56

— $

18

53

32

$

Statutory capital and surplus for our insurance companies by type of insurance were as follows:

(dollars in millions)

December 31,

Property and casualty:

Triton

Life and health:

Merit
AHL

2019

2018

$

$

144

$

— $

192

19

31

37

34

113

94

129

Our insurance companies are also subject to risk-based capital requirements adopted by the Texas DOI. Minimum statutory 
capital and surplus is the risk-based capital level that would trigger regulatory action. At December 31, 2019 and 2018, our 
insurance subsidiaries’ statutory capital and surplus exceeded the risk-based capital minimum required levels.

DIVIDEND RESTRICTIONS

Our insurance subsidiaries are subject to domiciliary state regulations that limit their ability to pay dividends. Merit and 
Yosemite were domiciled in Indiana, with Merit redomesticating to Texas on January 28, 2019. AHL and Triton are domiciled 
in Texas. State law restricts the amounts that our insurance subsidiaries may pay as dividends without prior notice to the state of 
domicile DOI. The maximum amount of dividends, referred to as “ordinary dividends,” for an Indiana or Texas domiciled life 
insurance company that can be paid without prior approval in a 12 month period (measured retrospectively from the date of 
payment) is the greater of: (i) 10% of policyholders’ surplus as of the prior year-end or (ii) the statutory net gain from 
operations as of the prior year-end. Any amount greater must be approved by the state of domicile DOI. The maximum ordinary 
dividends for an Indiana or Texas domiciled property and casualty insurance company that can be paid without prior approval 
in a 12 month period (measured retrospectively from the date of payment) is the greater of: (i) 10% of policyholders’ surplus as 
of the prior year-end or (ii) the statutory net income. Any amount greater must be approved by the state of domicile DOI. These 
approved dividends are called “extraordinary dividends.” During 2018, ordinary dividends of $34 million and $37 million were 
paid by AHL and Merit, respectively. There were no ordinary dividends paid by any of our insurance subsidiaries during 2019
or 2017.

114

Extraordinary dividends paid were as follows:

(dollars in millions)

Years Ended December 31,

AHL

Triton

Merit

Yosemite

13. Capital Stock and Earnings Per Share (OMH Only)

CAPITAL STOCK

2019

2018

2017

$

— $

— $

—

140

—

70

—

42

111

—

90

35

OMH has two classes of authorized capital stock: preferred stock and common stock. SFC has two classes of authorized capital 
stock: special stock and common stock. OMH and SFC may issue preferred stock and special stock, respectively, in one or 
more series. The OMH Board of Directors and the SFC Board of Directors determine the dividend, liquidation, redemption, 
conversion, voting, and other rights prior to issuance.

Par value and shares authorized at December 31, 2019 were as follows:

OMH

SFC

Preferred Stock *

Common Stock

Special Stock

Common Stock

Par value

Shares authorized

$

0.01

$

0.01 $

— $

0.50

300,000,000

2,000,000,000

25,000,000

25,000,000

* No shares of OMH preferred stock or SFC special stock were issued and outstanding at December 31, 2019 or 2018.

Changes in OMH shares of common stock issued and outstanding were as follows:

At or for the Years Ended December 31,

2019

2018

2017

Balance at beginning of period

Common shares issued 

Balance at end of period

SFC shares issued and outstanding were as follows:

135,832,278

135,349,638

134,867,868

268,878

482,640

481,770

136,101,156

135,832,278

135,349,638

Special Stock

Common Stock

2019

2018

2019

2018

Shares issued and outstanding

—

—

10,160,021

10,160,021

115

                                      
EARNINGS PER SHARE (OMH ONLY)

The computation of earnings per share was as follows:

(dollars in millions, except per share data)

Years Ended December 31,

Numerator (basic and diluted):

Net income
Denominator:

2019

2018

2017

$

855

$

447

$

183

Weighted average number of shares outstanding (basic)
Effect of dilutive securities *

136,070,837

135,702,989

135,249,314

256,074

331,154

429,677

Weighted average number of shares outstanding (diluted)

136,326,911

136,034,143

135,678,991

Earnings per share:

Basic

Diluted

$

$

6.28

6.27

$

$

3.29

3.29

$

$

1.35

1.35

* We have excluded the following shares in the diluted earnings per share calculation for 2019, 2018, and 2017 because these shares would 

be anti-dilutive, which could impact the earnings per share calculation in the future:

Years Ended December 31,
Performance-based shares
Service-based shares

2019

2018

2017

173,944
97,011

40,593
246,913

59,863
674,472

Basic earnings per share is computed by dividing net income by the weighted-average number of shares outstanding during 
each period. Diluted earnings per share is computed based on the weighted-average number of shares outstanding plus the 
effect of potentially dilutive shares outstanding during the period using the treasury stock method. The potentially dilutive 
shares represent outstanding unvested restricted stock units ("RSUs") and restricted stock awards ("RSAs").

116

                                      
14. Accumulated Other Comprehensive Income (Loss)

Changes, net of tax, in accumulated other comprehensive income (loss) were as follows:

Unrealized
Gains (Losses)
Available-for-
Sale Securities

Retirement
Plan Liabilities
Adjustments

Foreign
Currency
Translation
Adjustments

Total
Accumulated
Other
Comprehensive
Income (Loss)

(dollars in millions)

Year Ended December 31, 2019

Balance at beginning of period

Other comprehensive income before reclassifications

Reclassification adjustments from accumulated other
    comprehensive income

Balance at end of period

Year Ended December 31, 2018

Balance at beginning of period

Other comprehensive loss before reclassifications

Reclassification adjustments from accumulated other 

comprehensive income

Impact of AOCI reclassification due to the Tax Act

Balance at end of period

Year Ended December 31, 2017

Balance at beginning of period

Other comprehensive income before reclassifications

Reclassification adjustments from accumulated other 

comprehensive loss

Balance at end of period

$

$

$

$

$

$

(28) $

(3) $

(3) $

68

1

41

$

4

$

(35)

1

2

6

—

3

3

—

$

— $

4

$

(4)

—

(3)

3

$

(9)

—

3

(28) $

(3) $

(3) $

(1) $

(4) $

(1) $

14

(9)

9

(1)

4

$

4

$

4

—

3

$

Reclassification adjustments from accumulated other comprehensive income (loss) to the applicable line item on our  
consolidated statements of operations were as follows: 

(dollars in millions)
Years Ended December 31,

2019

2018

2017

Unrealized gains (losses) on available-for-sale securities:

Reclassification from accumulated other comprehensive income (loss) to 
investment revenues, before taxes

Income tax effect
Reclassification from accumulated other comprehensive income (loss) to 
investment revenues, net of taxes

Unrealized gains (losses) on retirement plan liabilities:

Reclassification from accumulated other comprehensive income (loss) to 
retirement plan liabilities adjustments, before taxes

Income tax effect
Reclassification from accumulated other comprehensive income (loss) to 
retirement plan liabilities adjustments, net of taxes

Total

$

$

$

(1) $

(2) $

—

(1)

1

(1)

— $

— $

—

—

—

—

(1) $

(1) $

117

(34)

77

1

44

11

(48)

1

2

(34)

(6)

27

(10)

11

14

(5)

9

2

(1)

1

10

15. Income Taxes

OMH and all of its eligible domestic U.S. subsidiaries file a consolidated life/non-life federal tax return with the IRS. AHL, an 
insurance subsidiary of OneMain, is not an eligible company under Internal Revenue Code Section 1504 and therefore, files 
separate federal life insurance tax returns. Income taxes from the consolidated federal and state tax returns are allocated to our 
eligible subsidiaries under a tax sharing agreement with OMH.

The Company’s foreign subsidiaries/branches file tax returns in Canada, Puerto Rico, and the U.S. Virgin Islands. The 
Company recognizes a deferred tax liability for the undistributed earnings of its foreign operations, if any, as we do not 
consider the amounts to be permanently reinvested. As of December 31, 2019, the Company had no undistributed foreign 
earnings.

Components of income before income tax expense were as follows:

(dollars in millions)

Years Ended December 31,

2019

2018

2017

Income before income tax expense - U.S. operations

Income before income tax expense - foreign operations

Total

$

$

1,082

16

1,098

$

$

610

14

624

$

$

Components of income tax expense (benefit) were as follows:

(dollars in millions)

Years Ended December 31,

Current:

Federal

Foreign

State
Total current

Deferred:

Federal

State

Total deferred

Total

2019

2018

2017

$

205

$

131

$

3

34

242

15

(14)

1

3

20

154

15

8

23

$

243

$

177

$

416

15

431

208

2

8

218

18

12

30

248

Expense from foreign income taxes includes foreign subsidiaries/branches that operate in Canada, Puerto Rico, and the U.S. 
Virgin Islands.

118

OMH's reconciliations of the statutory federal income tax rate to the effective income tax rate were as follows:

Years Ended December 31,

2019

2018

2017

Statutory federal income tax rate

21.00 %

21.00 %

35.00 %

State income taxes, net of federal

Change in valuation allowance

Nondeductible compensation

Excess tax expense on share-based compensation

Impact of Tax Act

Other, net

Effective income tax rate

3.49

(2.07)

0.13

0.04

—

(0.43)

22.16 %

3.65

—

3.85

0.02

—

(0.15)

28.37 %

2.86

—

—

0.41

18.65

0.55

57.47 %

SFC's reconciliations of the statutory federal income tax rate to the effective income tax rate were as follows:

Years Ended December 31,

2019

2018

2017

Statutory federal income tax rate

21.00 %

21.00 %

35.00 %

State income taxes, net of federal

Change in valuation allowance

Nondeductible compensation

Excess tax expense on share-based compensation

Return to provision adjustment

Impact of Tax Act

Other, net

Effective income tax rate

3.49

(2.06)

0.13

0.04

0.08

—

3.68

—

3.73

0.02

—

—

(0.41)

22.27 %

(0.08)

28.35 %

2.63

—

—

0.33

0.81

21.69

1.09

61.55 %

The lower effective income tax rate in 2019 as compared to 2018 is primarily due to the release of the valuation allowance 
against certain state deferred taxes in 2019 and the effect of discrete tax expense for the non-deductible compensation expense 
in 2018. The lower effective income tax rate in 2018 as compared to 2017 is primarily due to the lower federal statutory rate of 
21% in 2018 and the recognition of the impact of the Tax Act which increased our 2017 effective tax rate by 18.65%. As a 
result of the Tax Act, we recognized an $81 million tax charge in 2017. This charge is primarily the result of the lower 
corporate tax rate, which required us to remeasure our net deferred tax asset to reflect the lower corporate tax rate. 

A reconciliation of the beginning and ending balances of the total amounts of gross unrecognized tax benefits (all of which 
would affect the effective income tax rate if recognized) is as follows:

(dollars in millions)

Years Ended December 31,

Balance at beginning of year

Increases in tax positions for current years

Increases in tax positions for prior years

Lapse in statute of limitations

Settlements with tax authorities

Balance at end of year

2019

2018

2017

$

$

17

$

2

2

(3)

(6)

12

$

15

—

8

(6)

—

17

$

$

16

1

—

(2)

—

15

Our gross unrecognized tax benefits include related interest and penalties. We accrue interest and penalties related to uncertain 
tax positions in income tax expense. The amount of any change in the balance of uncertain tax liabilities over the next 12 
months is not expected to be material to our consolidated financial statements. 

119

We are currently under examination of our U.S. federal tax return for the years 2014 to 2016 by the IRS. We are also under 
examination of various states for the years 2011 to 2018. Management believes it has adequately provided for taxes for such 
years.

Components of deferred tax assets and liabilities were as follows:

(dollars in millions)

December 31,

Deferred tax assets:

Allowance for loan losses

Net operating losses and tax credits

Insurance reserves

Pension/employee benefits

Mark-to-market

Tax interest adjustment

Acquisition costs

Fair value of equity and securities investments

Other

Total

Deferred tax liabilities:

Goodwill

Debt fair value adjustment

Deferred loan fees

Fair value of equity and securities investments

Fixed assets

Discount - debt exchange

Other

Total

Net deferred tax assets before valuation allowance

Valuation allowance

Net deferred tax assets

2019

2018*

$

210

$

191

33

31

16

10

7

6

—

9

322

$

$

97

52

19

12

8

5

4

197

$

125

(21)

104

$

$

36

8

22

35

19

7

8

15

341

75

56

21

—

8

9

2

171

170

(41)

129

$

$

$

$

$

*

To conform to the 2019 presentation, we reclassified certain items in the prior period.

The gross deferred tax liabilities are expected to reverse in time, and projected taxable income is expected to be sufficient to 
create positive taxable income, which will allow for the realization of all of our gross federal deferred tax assets and a portion of 
the state deferred tax assets. The decrease in net deferred tax asset of $25 million was mainly attributable to the favorable 
movement of mark-to-market basis difference on our loan receivables and tax amortization of goodwill which was partly offset 
by the increase of loan loss reserve.

At December 31, 2019, we had state net operating loss carryforwards of $551 million, compared to $626 million at December 
31, 2018. The state net operating loss carryforwards mostly expire between 2025 and 2039, except for some states which 
conform to the federal rules for indefinite carryforward. We had a valuation allowance on our gross state deferred tax assets, net 
of deferred federal tax benefit, of $18 million and $38 million at December 31, 2019 and 2018, respectively. The total valuation 
allowance was established based on management’s determination that the deferred tax assets are more likely than not to not be 
realized. During 2019, we released $23 million of valuation allowance against certain state deferred tax assets. This release was 
primarily due to the impact of our ongoing legal entity simplification project, in which we consolidated our various operating 
subsidiaries, and continued earnings growth.

120

                                
16. Leases and Contingencies

LEASES

As described in Note 4, we have adopted ASU 2016-02, Leases, as of January 1, 2019, using the optional transition approach. 
As a result of this election, the prior periods presented have not been adjusted. 

Our operating leases primarily consist of leased office space, automobiles, and information technology equipment and have 
remaining lease terms of one year to ten years. 

At December 31, 2019, our operating right-of-use asset balance was $163 million, and our operating lease liability balance was 
$176 million. Our operating lease costs totaled $61 million, and our variable lease costs totaled $16 million for the year ended 
December 31, 2019. Our sublease income was immaterial for 2019.

At December 31, 2019, maturities of lease liabilities, excluding leases on a month-to-month basis, were as follows:

(dollars in millions)

2020

2021

2022

2023

2024

Thereafter

Total lease payments

Imputed interest

Total

Weighted Average Remaining Lease Term

Weighted Average Discount Rate

Operating 
Leases

$

$

62

52

39

23

13

11

200

(24)

176

3.8 years

3.78 %

As of December 31, 2018, under ASC 840, Leases, annual rental commitments for leased office space, automobiles and 
information technology equipment accounted for as operating leases, excluding leases on a month-to-month basis, were as 
follows:

(dollars in millions)

2019

2020

2021

2022

2023

2024+

Total

Rental expense totaled $74 million in 2018 and $79 million in 2017.

121

Lease 
Commitments

$

$

60

50

37

26

12

12

197

LEGAL CONTINGENCIES

In the normal course of business, we have been named, from time to time, as defendants in various legal actions, including 
arbitrations, class actions and other litigation arising in connection with our activities. Some of the actual or threatened legal 
actions include claims for substantial compensatory and/or punitive damages or claims for indeterminate amounts of damages. 
While we will continue to evaluate legal actions to determine whether a loss is reasonably possible or probable and is 
reasonably estimable, there can be no assurance that material losses will not be incurred from pending, threatened or future 
litigation, investigations, examinations, or other claims.

We contest liability and/or the amount of damages, as appropriate, in each pending matter. Where available information 
indicates that it is probable that a liability had been incurred at the date of the consolidated financial statements and we can 
reasonably estimate the amount of that loss, we accrue the estimated loss by a charge to income. In many actions, however, it is 
inherently difficult to determine whether any loss is probable or even reasonably possible, or to estimate the amount of any loss. 
In addition, even where loss is reasonably possible or an exposure to loss exists in excess of the liability already accrued with 
respect to a previously recognized loss contingency, it is not always possible to reasonably estimate the size of the possible loss 
or range of loss.

For certain legal actions, we cannot reasonably estimate such losses, particularly for actions that are in their early stages of 
development or where plaintiffs seek substantial or indeterminate damages. Numerous issues may need to be resolved, 
including through potentially lengthy discovery and determination of important factual matters, and by addressing novel or 
unsettled legal questions relevant to the actions in question, before a loss or additional loss or range of loss or additional loss 
can be reasonably estimated for any given action.

For certain other legal actions, we can estimate reasonably possible losses, additional losses, ranges of loss or ranges of 
additional loss in excess of amounts accrued, but do not believe, based on current knowledge and after consultation with 
counsel, that such losses will have a material adverse effect on our consolidated financial statements as a whole.

Federal Securities Class Action (OMH only)

On February 10, 2017, a putative class action lawsuit, Galestan v. OneMain Holdings, Inc., et al., was filed in the U.S. District 
Court for the Southern District of New York, naming as defendants OMH and two of its officers. The lawsuit alleged violations 
of the Exchange Act for allegedly making materially misleading statements and/or omitting material information concerning 
alleged integration issues after the OneMain Acquisition in November 2015, and was filed on behalf of a putative class of 
persons who purchased or otherwise acquired OMH’s common stock between February 25, 2016 and November 7, 2016. The 
complaint sought an award of unspecified compensatory damages, an award of interest, reasonable attorney’s fees, expert fees 
and other costs, and equitable relief as the court may deem just and proper. On April 23, 2019, the parties executed a settlement 
agreement, which received final approval from the Court on August 9, 2019. Pursuant to the settlement agreement, the action 
was dismissed with prejudice. The settlement contained no admission of liability by OMH and the other defendants.

122

17. Retirement Benefit Plans

DEFINED CONTRIBUTION PLAN

The Company sponsors a voluntary defined contribution plan to eligible employees of the Company.

OneMain 401(k) Plan

The OneMain 401(k) Plan (the "401(k) Plan"), previously known as the Springleaf Financial Services 401(k) Plan, provided for 
a 100% Company matching on the first 4% of the salary reduction contributions of the employees for 2019, 2018, and 2017. 
The salaries and benefits expense associated with this plan was $17 million in 2019 and 2018, and $16 million in 2017.

In addition, the Company may make a discretionary profit sharing contribution to the 401(k) Plan. The Company has full 
discretion to determine whether to make such a contribution, and the amount of such contribution. In no event, however, will 
the discretionary profit sharing contribution exceed 4% of annual pay. The Company did not make any discretionary profit 
sharing contributions to the 401(k) Plan in 2019, 2018, or 2017.

DEFINED BENEFIT PLANS

Springleaf Financial Services Retirement Plan

The Springleaf Financial Services Retirement Plan (the “Springleaf Retirement Plan”) is a qualified non-contributory defined 
benefit plan which is subject to the provisions of ERISA. Effective December 31, 2012, the Springleaf Retirement Plan was 
frozen with respect to both benefits accruals and new participation. U.S. salaried employees who were employed by a 
participating company, had attained age 21, and completed twelve months of continuous service were eligible to participate in 
the plan. Employees generally vested after 5 years of service. Prior to January 1, 2013, unreduced benefits were paid to retirees 
at normal retirement (age 65) and were based upon a percentage of final average compensation multiplied by years of credited 
service, up to 44 years. Our current and former employees will not lose any vested benefits in the Springleaf Retirement Plan 
that accrued prior to January 1, 2013.

CommoLoCo Retirement Plan

The CommoLoCo Retirement Plan is a qualified non-contributory defined benefit plan which is subject to the provisions of 
ERISA and the Puerto Rico tax code. Effective December 31, 2012, the CommoLoCo Retirement Plan was frozen. Puerto 
Rican residents employed by CommoLoCo, Inc., our Puerto Rican subsidiary, who had attained age 21 and completed one year
of service were eligible to participate in the plan. Our former employees in Puerto Rico will not lose any vested benefits in the 
CommoLoCo Retirement Plan that accrued prior to January 1, 2013.

Unfunded Defined Benefit Plans

We sponsor unfunded defined benefit plans for certain employees, including key executives, designed to supplement pension 
benefits provided by our other retirement plans. These include: (i) the Springleaf Financial Services Excess Retirement Income 
Plan (the "Excess Retirement Income Plan"), which provides a benefit equal to the reduction in benefits payable to certain 
employees under our qualified retirement plan as a result of federal tax limitations on compensation and benefits payable; and 
(ii) the Supplemental Executive Retirement Plan ("SERP"), which provides additional retirement benefits to designated 
executives. Benefits under the Excess Retirement Income Plan were frozen as of December 31, 2012, and benefits under the 
SERP were frozen at the end of August 2004.

123

OBLIGATIONS AND FUNDED STATUS

The following table presents the funded status of the defined benefit pension plans. The funded status of the plans is measured 
as the difference between the plan assets at fair value and the projected benefit obligation. 

(dollars in millions)

At or for the Years Ended December 31,

2019

Pension *

2018

2017

Projected benefit obligation, beginning of period

$

320

$

354

$

Interest cost

Actuarial loss (gain)

Benefits paid:

Plan assets

Settlement

Projected benefit obligation, end of period

Fair value of plan assets, beginning of period

Actual return on plan assets, net of expenses

Company contributions

Benefits paid:

Plan assets

Settlement

Fair value of plan assets, end of period

Funded status, end of period

Other liabilities recognized in the consolidated balance sheet

Pretax net gain (loss) recognized in accumulated other comprehensive income (loss)

$

$

$

12

47

(15)

—

364

308

69

1

(15)

—

363

11

(30)

(15)

—

320

341

(19)

1

(15)

—

308

(1) $

(12) $

(1) $

(12) $

385

13

17

(14)

(47)

354

354

47

1

(14)

(47)

341

(13)

(13)

4

$

(3) $

4

*

Includes non-qualified unfunded plans, for which the aggregate projected benefit obligation was $10 million, $9 million and $10 
million at December 31, 2019, 2018 and 2017, respectively.

Defined benefit pension plan obligations in which the PBO was in excess of the related plan assets and the ABO was in excess 
of the related plan assets were as follows:

(dollars in millions)

December 31,

Projected benefit obligation

Accumulated benefit obligation

Fair value of plan assets

PBO and ABO Exceeds
Fair Value of Plan Assets

2019

2018

$

$

364

364

363

320

320

308

124

                                      
The following table presents the components of net periodic benefit cost recognized in income and other amounts recognized in 
accumulated other comprehensive income or loss with respect to the defined benefit pension plans:

(dollars in millions)

Years Ended December 31,

Components of net periodic benefit cost:

Interest cost

Expected return on assets

Settlement gain

Net periodic benefit cost

Other changes in plan assets and projected benefit obligation recognized in other 

comprehensive income or loss:

Net actuarial loss (gain)

Amortization of net actuarial gain (loss)
Total recognized in other comprehensive income or loss

2019

Pension

2018

2017

$

12

$

11

$

(15)

—

(3)

(7)

—

(7)

(18)

—

(7)

7

—

7

Total recognized in net periodic benefit cost and other comprehensive income

$

(10) $

— $

13

(18)

(2)

(7)

(12)

2

(10)

(17)

We have estimated the net loss that will be amortized from accumulated other comprehensive income or loss into net periodic 
benefit cost over the next fiscal year will be immaterial for our combined defined benefit pension plans.

Assumptions

The following table summarizes the weighted average assumptions used to determine the projected benefit obligations and the 
net periodic benefit costs:

December 31,

Projected benefit obligation:

Discount rate

Net periodic benefit costs:

Discount rate

Expected long-term rate of return on plan assets

Discount Rate Methodology

Pension

2019

2018

3.08 %

4.12 %

4.12 %

5.03 %

3.49 %

5.27 %

The projected benefit cash flows were discounted using the spot rates derived from the unadjusted FTSE Pension Discount 
Curve (formerly the Citigroup Pension Discount Curve) at December 31, 2019 and an equivalent weighted average discount 
rate was derived that resulted in the same liability. 

Investment Strategy

The investment strategy with respect to assets relating to our pension plans is designed to achieve investment returns that will 
(i) provide for the benefit obligations of the plans over the long term; (ii) limit the risk of short-term funding shortfalls; and (iii) 
maintain liquidity sufficient to address cash needs. Accordingly, the asset allocation strategy is designed to maximize the 
investment rate of return while managing various risk factors, including but not limited to, volatility relative to the benefit 
obligations, diversification and concentration, and the risk and rewards profile indigenous to each asset class.

125

Allocation of Plan Assets

The long-term strategic asset allocation is reviewed and revised annually. The plans’ assets are monitored by our Retirement 
Plans Committee and the investment managers, which can entail allocating the plans’ assets among approved asset classes 
within pre-approved ranges permitted by the strategic allocation.

At December 31, 2019, the actual asset allocation for the primary asset classes was 95% in fixed income securities, 4% in 
equity securities, and 1% in cash and cash equivalents. The 2020 target asset allocation for the primary asset classes is 94% in 
fixed income securities and 6% in equity securities. The actual allocation may differ from the target allocation at any particular 
point in time.

The expected long-term rate of return for the plans was 5.0% for the Springleaf Retirement Plan and 5.8% for the CommoLoCo 
Retirement Plan for 2019. The expected rate of return is an aggregation of expected returns within each asset class category. 
The expected asset return and any contributions made by the Company together are expected to maintain the plans’ ability to 
meet all required benefit obligations. The expected asset return with respect to each asset class was developed based on a 
building block approach that considers historical returns, current market conditions, asset volatility and the expectations for 
future market returns. While the assessment of the expected rate of return is long-term and thus not expected to change 
annually, significant changes in investment strategy or economic conditions may warrant such a change.

Expected Cash Flows

Funding for the U.S. pension plan ranges from the minimum amount required by ERISA to the maximum amount that would be 
deductible for U.S. tax purposes. This range is generally not determined until the fourth quarter. Contributed amounts in excess 
of the minimum amounts are deemed voluntary. Amounts in excess of the maximum amount would be subject to an excise tax 
and may not be deductible under the Internal Revenue Code. Supplemental and excess plans’ payments and postretirement plan 
payments are deductible when paid.

The expected future benefit payments, net of participants’ contributions, of our defined benefit pension plans at December 31, 
2019 are as follows:

(dollars in millions)

2020
2021

2022

2023

2024

2025-2029

Pension

$

16
16
16
17
17
89

126

FAIR VALUE MEASUREMENTS — PLAN ASSETS

The inputs and methodology used in determining the fair value of the plan assets are consistent with those used to measure our 
assets. See Note 3 for a discussion of the accounting policies related to fair value measurements, which includes the valuation 
process and the inputs used to develop our fair value measurements.

The following table presents information about our plan assets measured at fair value and indicates the fair value hierarchy 
based on the levels of inputs we utilized to determine such fair value:

(dollars in millions)

December 31, 2019
Assets:

Cash and cash equivalents

Equity securities:

U.S.

International (a)

Fixed income securities:

U.S. investment grade (b)

U.S. high yield (c)

Total

Investments measured at NAV (d)

Total investments at fair value

December 31, 2018

Assets:

Cash and cash equivalents

Equity securities:

U.S. (e)

International (a)

Fixed income securities:

U.S. investment grade (b)

U.S. high yield (c)

Total

Level 1

Level 2

Level 3

Total

$

$

$

$

3

1

1

49

—

54

$

— $

— $

—

—

290

5

—

—

—

—

$

295

$

— $

$

4

$

— $

— $

—

—

—

—

4

7

6

287

4

—

—

—

—

$

304

$

— $

3

1

1

339

5

349

14

363

4

7

6

287

4

308

(a)    Includes investment mutual funds in companies in emerging and developed markets.

(b)    Includes investment mutual funds in U.S. and non-U.S. government issued bonds, U.S. government agency or sponsored agency bonds, 

and investment grade corporate bonds.

(c)    Includes investment mutual funds in securities or debt obligations that have a rating below investment grade.

(d)   We have elected the practical expedient to exclude certain investments that were measured at net asset value ("NAV") per share (or 

equivalent) from the fair value hierarchy.

(e)    Includes index mutual funds that primarily track several indices including S&P 500 and S&P 600 in addition to other actively managed 

accounts, comprised of investments in small cap and large cap companies.

The inputs or methodologies used for valuing securities are not necessarily an indication of the risk associated with investing in 
these securities. Based on our investment strategy, we have no significant concentrations of risks.

127

                                      
18. Share-Based Compensation

ONEMAIN HOLDINGS, INC. AMENDED AND RESTATED 2013 OMNIBUS INCENTIVE PLAN

In 2013, OMH adopted the OneMain Holdings, Inc. Amended and Restated 2013 Omnibus Incentive Plan (the "Omnibus 
Plan"), which was effective as of May 25, 2016, under which equity-based awards are granted to selected management 
employees, non-employee directors, independent contractors, and consultants. The amendment and restatement of the Omnibus 
Plan (i) extended the term of the Omnibus Plan from October 2023 to May 2026 and (ii) limited the number of cash-settled and 
equity-based awards under the Omnibus Plan valued at more than $500,000 to non-employee directors during the calendar year.

As of December 31, 2019, 13,303,988 shares of common stock were reserved for issuance under the Omnibus Plan, including 
659,628 shares subject to outstanding equity awards. The amount of shares reserved is adjusted annually at the beginning of the 
year by a number of shares equal to the excess of 10% of the number of outstanding shares on the last day of the previous fiscal 
year over the number of shares reserved and available for issuance as of the last day of the previous fiscal year. The Omnibus 
Plan allows for issuance of stock options, RSUs, RSAs, stock appreciation rights, and other stock-based awards and cash 
awards.

During 2019, OMH amended certain cash-settled and equity-based award agreements, to provide for the right to accrue cash 
dividend equivalents. Approximately 450 employees were affected by the amendments and the share-based compensation 
expense recognized as a result of amending the awards was immaterial during 2019.

Total share-based compensation expense, net of forfeitures, for all equity-based awards totaled $13 million, $21 million, and 
$17 million during 2019, 2018, and 2017, respectively. The total income tax benefit recognized for stock-based compensation 
was $3 million in 2019 and $6 million in 2018 and 2017. As of December 31, 2019, there was total unrecognized compensation 
expense of $10 million related to unvested stock-based awards that are expected to be recognized over a weighted average 
period of one year.

Service-based Awards

In connection with the initial public offering on October 16, 2013 and subsequent to the offering, OMH has granted service-
based RSUs and RSAs to certain of our non-employee directors, executives and employees. The RSUs are granted with varying 
service terms of one year to four years and do not provide the holders with any rights as shareholders, except with respect to 
dividend equivalents. As of December 31, 2019, OMH had no outstanding RSAs. The grant date fair value for RSUs and RSAs 
is generally the closing market price of OMH’s common stock on the date of the award. 

Expense for service-based awards is amortized on a straight-line basis over the vesting period, based on the number of awards 
that are ultimately expected to vest. The weighted-average grant date fair value of service-based awards issued in 2019, 2018, 
and 2017 was $30.10, $31.55, and $27.85, respectively. The total fair value of service-based awards that vested during 2019, 
2018, and 2017 was $12 million, $23 million, and $18 million, respectively.

The following table summarizes the service-based stock activity and related information for the Omnibus Plan for 2019:

Unvested as of January 1, 2019

Granted

Vested

Forfeited

Unvested at December 31, 2019

Number of 
Shares

Weighted
Average
Grant Date Fair 
Value

Weighted
Average
Remaining
Term (in Years)

694,592

$

309,243

(317,755)

(217,066)

469,014

37.70

30.10

37.55

33.96

34.52

1.01

128

Performance-based Awards

During 2019, 2018 and 2017, OMH awarded certain executives performance-based awards that may be earned based on the 
financial performance of OMH. These awards are subject to the achievement of performance goals during a one-year period or 
a cumulative three-year period. The awards are considered earned after the attainment of the performance goal, that occurs after 
the performance period when results have been evaluated and approved by the committee of the OMH Board of Directors, 
which oversees OMH's compensation programs (the "Compensation Committee"), and vest according to their certain terms and 
conditions. 

The fair value for all performance-based awards is based on the closing market price of OMH's stock on the date of the award.

Expense for performance-based awards is recognized over the requisite service period when it is probable that the performance 
goals will be achieved and is based on the total number of units expected to vest. Expense for awards with graded vesting is 
recognized under the accelerated method, whereby each vesting is treated as a separate award with expense for each vesting 
recognized ratably over the requisite service period. If minimum targets are not achieved by the end of the respective 
performance periods, all unvested shares related to those targets will be forfeited and canceled, and all expense recognized to 
that date is reversed.

The weighted average grant date fair value of performance-based awards issued in 2019 was $31.86. The weighted average 
grant date fair value of performance-based awards issued in 2018 and 2017 was $24.98. The total fair value of performance-
based awards that vested during 2019, 2018, and 2017 was $3 million, $3 million, and $2 million, respectively. 

The following table summarizes the performance-based stock activity and related information for the Omnibus Plan for 2019:

Unvested as of January 1, 2019

Granted

Vested

Forfeited

Unvested at December 31, 2019

Cash-settled Stock-based Awards

Number of 
Shares

Weighted
Average
Grant Date Fair 
Value

Weighted
Average
Remaining
Term (in Years)

143,734

$

336,885

(121,754)

(168,251)

190,614

26.40

31.86

27.60

31.18

31.05

2.18

OMH has granted cash-settled stock-based awards to certain of our executives. These awards are granted with vesting 
conditions relating to the trading price of OMH's common stock and the portion of OMH's common stock owned by 
stockholders other than the Apollo-Värde Group, and certain other terms and conditions. The awards provide for the right to 
accrue cash dividend equivalents. Upon achievement, these awards would be settled in cash. The grant date fair value of the 
cash-settled stock-based awards was zero because the satisfaction of the required event-based performance conditions were not 
considered probable as of the grant dates. Vesting of the cash-settled stock-based awards was not considered probable as of 
December 31, 2019.

129

INCENTIVE UNITS

SFH Incentive Units

In connection with the sale of OMH's common stock by SFH in 2018, as described in Note 1 of the Notes to the Consolidated 
Financial Statements, certain of the specified thresholds were satisfied. In accordance with ASC 710, Compensation-General, 
we recorded non-cash incentive compensation expense of $106 million related to the Apollo-Värde Transaction and $4 million
related to the AIG Share Sale Transaction with a capital contribution offset. Under both of these transactions, the impacts to the 
Company were non-cash, equity neutral, and not tax deductible. No expense was recognized for these awards during 2019 or 
2017.

19. Segment Information

At December 31, 2019, Consumer and Insurance (“C&I”) is our only reportable segment. The remaining components (which 
we refer to as “Other”) consist of (i) our liquidating SpringCastle Portfolio servicing activity and (ii) our non-originating legacy 
operations, which include our liquidating real estate loans and liquidating retail sales finance receivables. Previously, the 
servicing revenues and related expenses from the SpringCastle Portfolio were presented as a distinct reporting and operating 
segment, Acquisitions and Servicing (“A&S”). However, due to the continued decline in servicing revenues and related 
expenses, management no longer views the servicing activity from the SpringCastle Portfolio as a separate reportable segment. 
Therefore, we are now including A&S in Other. We have revised our prior period segment disclosures to conform to this new 
alignment.

The accounting policies of the C&I segment are the same as those disclosed in Note 3, except as described below.

Due to the nature of the OneMain Acquisition and the Fortress Acquisition, we applied purchase accounting. However, we 
report the operating results of C&I and Other using the Segment Accounting Basis, which (i) reflects our allocation 
methodologies for certain costs, primarily interest expense and other expenses, to reflect the manner in which we assess our 
business results and (ii) excludes the impact of applying purchase accounting (eliminates premiums/discounts on our finance 
receivables and long-term debt at acquisition, as well as the amortization/accretion in future periods).

130

We allocate revenues and expenses on a Segment Accounting Basis to the C&I segment and Other using the following 
methodologies:

Interest income

Directly correlated to C&I segment and Other.

Interest expense

Provision for finance 
receivable losses

Other revenues

Other expenses

C&I and Other - The Company has secured and unsecured debt. The Company first allocates interest 
expense to its C&I segment based on actual expense for secured debt. Interest expense for unsecured 
debt is recorded to the C&I segment using a weighted average interest rate applied to allocated 
average unsecured debt.

Total average unsecured debt is allocated as follows:

l   Other - at 100% of asset base. (Asset base represents the average net finance receivables 

including finance receivables held for sale); and
l   C&I - receives remainder of unallocated average debt.

Directly correlated to the C&I segment and Other.

Directly correlated to the C&I segment and Other.
Salaries and benefits - Directly correlated to C&I segment and Other. Other salaries and benefits not 
directly correlated with the C&I segment and Other are allocated based on services provided.

Other operating expenses - Directly correlated to the C&I segment and Other. Other operating 
expenses not directly correlated to the C&I segment and Other are allocated based on services 
provided.

Insurance policy benefits and claims - Directly correlated to the C&I segment.

Acquisition-related transaction and integration expenses - Consist of: (i) acquisition-related 
transaction and integration costs related to the OneMain Acquisition, including legal and other 
professional fees, which we primarily report in Other, as these are costs related to acquiring the 
business as opposed to operating the business; (ii) software termination costs, which are allocated to 
Consumer and Insurance; and (iii) incentive compensation incurred above and beyond expected cost 
from acquiring and retaining talent in relation to the OneMain Acquisition, which are allocated to 
C&I segment and Other based on services provided.

The "Segment to GAAP Adjustment” column in the following tables primarily consists of:

•

•

•

•

•

•

Interest income - reverses the impact of premiums/discounts on purchased finance receivables and the interest income 
recognition under guidance in ASC 310-20, Nonrefundable Fees and Other Costs, and ASC 310-30, Loans and Debt 
Securities Acquired with Deteriorated Credit Quality, and reestablishes interest income recognition on a historical cost 
basis;

Interest expense - reverses the impact of premiums/discounts on acquired long-term debt and reestablishes interest 
expense recognition on a historical cost basis;

Provision for finance receivable losses - reverses the impact of providing an allowance for finance receivable losses 
upon acquisition and reestablishes the allowance on a historical cost basis and reverses the impact of recognition of net 
charge-offs on purchased credit impaired finance receivables and reestablishes the net charge-offs on a historical cost 
basis;

Other revenues - reestablishes the historical cost basis of mark-to-market adjustments on finance receivables held for 
sale and on realized gains/losses associated with our investment portfolio;

Other expenses - reestablishes expenses on a historical cost basis by reversing the impact of amortization from 
acquired intangible assets, including amortization of other historical deferred costs and the amortization of purchased 
software assets on a historical cost basis; and

Assets - revalues assets based on their fair values at the effective date of the OneMain Acquisition and the Fortress 
Acquisition.

131

The following tables present information about C&I and Other, as well as reconciliations to the consolidated financial statement 
amounts.

(dollars in millions)

At or for the Year Ended December 31, 2019
Interest income
Interest expense
Provision for finance receivable losses
Net interest income after provision for finance receivable losses
Other revenues *
Other expenses
Income (loss) before income tax expense (benefit)

Assets

At or for the Year Ended December 31, 2018
Interest income
Interest expense
Provision for finance receivable losses
Net interest income after provision for finance receivable losses
Other revenues *
Other expenses
Income (loss) before income tax expense (benefit)

Assets

At or for the December 31, 2017
Interest income
Interest expense
Provision for finance receivable losses
Net interest income after provision for finance receivable losses
Other revenues
Other expenses
Income (loss) before income tax expense (benefit)

Assets

Consumer
and
Insurance

Segment to
GAAP
Adjustment

Consolidated
Total

Other

$

$

$

$

$

$

$

$

$

4,114
947
1,105
2,062
600
1,494
1,168

20,705

3,677
844
1,047
1,786
495
1,494
787

17,893

3,305
765
963
1,577
547
1,448
676

$

$

$

$

$

$

$

$

$

9
5
—
4
32
39
(3) $

$

4
18
24
(38)
(10)
19
(67) $

4,127
970
1,129
2,028
622
1,552
1,098

77

$

2,035

$

22,817

$

17
17
(5)
5
27
163
(131)
(131) $

(36) $
14
6
(56)
52
28
(32)
(32) $

3,658
875
1,048
1,735
574
1,685
624

120

$

2,077

$

20,090

$

23
21
7
(5)
45
80
(40)
(40) $

(132) $
30
(15)
(147)
(32)
26
(205)
(205) $

3,196
816
955
1,425
560
1,554
431

16,955

$

293

$

2,185

$

19,433

*     Other revenue in Other includes the gains on the February 2019 Real Estate Loan Sale and the December 2018 Real Estate 
Loan Sale as well as the impairment adjustments on the remaining loans in held for sale in 2019 and 2018, respectively.

132

                                     
20. Fair Value Measurements

The fair value of a financial instrument is the amount that would be expected to be received if an asset were to be sold or the 
amount that would be paid to transfer a liability in an orderly transaction between market participants at the measurement date. 
The degree of judgment used in measuring the fair value of financial instruments generally correlates with the level of pricing 
observability. Financial instruments with quoted prices in active markets generally have more pricing observability and less 
judgment is used in measuring fair value. Conversely, financial instruments traded in other-than-active markets or that do not 
have quoted prices have less observability and are measured at fair value using valuation models or other pricing techniques 
that require more judgment. An other-than-active market is one in which there are few transactions, the prices are not current, 
price quotations vary substantially either over time or among market makers, or little information is released publicly for the 
asset or liability being valued. Pricing observability is affected by a number of factors, including the type of financial 
instrument, whether the financial instrument is listed on an exchange or traded over-the-counter or is new to the market and not 
yet established, the characteristics specific to the transaction, and general market conditions. See Note 3 for a discussion of the 
accounting policies related to fair value measurements, which includes the valuation process and the inputs used to develop our 
fair value measurements.

The following table presents the carrying amounts and estimated fair values of our financial instruments and indicates the level 
in the fair value hierarchy of the estimated fair value measurement based on the observability of the inputs used:

(dollars in millions)

December 31, 2019

Assets

Cash and cash equivalents

Investment securities

Net finance receivables, less allowance for finance 

receivable losses

Finance receivables held for sale

Restricted cash and restricted cash equivalents 

Other assets *

Liabilities

Long-term debt

December 31, 2018

Assets

Cash and cash equivalents

Investment securities

Net finance receivables, less allowance for finance 

receivable losses

Finance receivables held for sale

Restricted cash and restricted cash equivalents 

Other assets *

Liabilities

Long-term debt

Fair Value Measurements Using

Level 1

Level 2

Level 3

Total
Fair
Value

Total
Carrying
Value

$

1,159

$

68

$

— $

1,227

$

1,835

4

1,884

1,227

1,884

—

—

—

—

19,319

19,319

17,560

74

—

10

74

405

10

64

405

10

— $

18,509

$

— $

18,509

$

17,212

618

$

61

$

— $

679

$

1,655

5

1,694

679

1,694

—

—

—

1

16,734

16,734

15,433

103

—

15

103

499

16

103

499

16

45

—

—

405

—

34

—

—

499

—

$

$

$

— $

15,041

$

— $

15,041

$

15,178

*

Other assets at December 31, 2019 and December 31, 2018 include miscellaneous receivables related to our liquidating loan portfolios.

133

                                     
FAIR VALUE MEASUREMENTS — RECURRING BASIS

The following tables present information about our assets measured at fair value on a recurring basis and indicates the fair value 
hierarchy based on the levels of inputs we utilized to determine such fair value:

Fair Value Measurements Using

Level 1

Level 2

Level 3 *

Total Carried 
At Fair Value

— $

68

— $

—

775

68

(dollars in millions)

December 31, 2019

Assets

Cash equivalents in mutual funds

Cash equivalents in securities

Investment securities:

Available-for-sale securities

U.S. government and government sponsored entities

Obligations of states, municipalities, and political subdivisions

Commercial paper

Non-U.S. government and government sponsored entities

Corporate debt

RMBS

CMBS

CDO/ABS

Total available-for-sale securities
Other securities

Bonds:

Non-U.S. government and government sponsored entities

Corporate debt

RMBS

CDO/ABS

Total bonds

Preferred stock

Common stock

Other long-term investments

Total other securities
Total investment securities

Restricted cash in mutual funds

Total

$

775

$

—

—

—

—

—

5

—

—

—

5

—

—

—

—

—

14

26

—

40

45

403

11

92

91

147

1,093

217

57

85

1,793

1

23

1

12

37

5

—

—

42

1,835

—

$

1,223

$

1,903

$

—

—

—

—

—

—

—

—

—

—

1

—

2

3

—

—

1

4

4

—

4

11

92

91

147

1,098

217

57

85

1,798

1

24

1

14

40

19

26

1

86

1,884

403

3,130

$

*

Due to the insignificant activity within the Level 3 assets during 2019, we have omitted the additional disclosures relating to the changes 
in Level 3 assets measured at fair value on a recurring basis and the quantitative information about Level 3 unobservable inputs.

134

                                                                           
(dollars in millions)

December 31, 2018

Assets

Cash equivalents in mutual funds

Cash equivalents in securities

Investment securities:

Available-for-sale securities

U.S. government and government sponsored entities

Obligations of states, municipalities, and political subdivisions

Certificates of deposit and commercial paper

Non-U.S. government and government sponsored entities

Corporate debt

RMBS

CMBS

CDO/ABS

Total available-for-sale securities
Other securities

Bonds:

Non-U.S. government and government sponsored entities

Corporate debt

RMBS

CDO/ABS

Total bonds

Preferred stock

Common stock

Other long-term investments

Total other securities
Total investment securities

Restricted cash in mutual funds

Total

Fair Value Measurements Using

Level 1

Level 2

Level 3 *

Total Carried 
At Fair Value

$

426

$

— $

61

— $

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

13

21

—

34

34

482

942

$

21

90

63

143

995

128

71

93

1,604

1

42

1

1

45

6

—

—

51

1,655

—

$

1,716

$

—

—

—

—

2

—

—

1

3

—

1

—

—

1

—

—

1

2

5

—

5

426

61

21

90

63

143

997

128

71

94

1,607

1

43

1

1

46

19

21

1

87

1,694

482

2,663

$

*

Due to the insignificant activity within the Level 3 assets during 2018, we have omitted the additional disclosures relating to the changes 
in Level 3 assets measured at fair value on a recurring basis and the quantitative information about Level 3 unobservable inputs.

135

                                                                           
FAIR VALUE MEASUREMENTS — NON-RECURRING BASIS

We measure the fair value of certain assets on a non-recurring basis when events or changes in circumstances indicate that the 
carrying amount of the asset may not be recoverable.

Assets measured at fair value on a non-recurring basis on which we recorded impairment charges were as follows:

(dollars in millions)

Level 1

Level 2

Level 3

Total

Fair Value Measurements Using *

Impairment 
Charges

At or for the Year Ended December 31, 2019

Assets

Finance receivables held for sale

Real estate owned

At or for the Year Ended December 31, 2018

Assets

Finance receivables held for sale

Real estate owned

$

$

— $

—

— $

—

$

64

6

$

64

6

— $

—

— $

—

103

$

103

$

6

6

3

3

16

3

*

The fair value information presented in the table is as of the date the fair value adjustment was recorded.

We wrote down finance receivables held for sale to their fair value during 2019 and 2018 and recorded the impairment in other 
revenues. See Note 7 regarding the impairment losses recorded on the February 2019 and the December 2018 Real Estate Loan 
Sales. The fair values of real estate owned disclosed in the table above are unadjusted for transaction costs as required by the 
authoritative guidance for fair value measurements. The amounts of real estate owned recorded in other assets are net of 
transaction costs as required by the authoritative guidance for accounting for the impairment of long-lived assets. 

The inputs and quantitative data used in our Level 3 valuations for our real estate owned are unobservable primarily due to the 
unique nature of specific real estate assets. Therefore, we used independent third party providers, familiar with local markets, to 
determine the values used for fair value disclosures without adjustment.

Quantitative information about Level 3 inputs for our assets measured at fair value on a non-recurring basis at December 31, 
2019 and 2018 was as follows:

Valuation 
Technique(s)

Unobservable Input

Range

Weighted 
Average

Range

Weighted 
Average

December 31, 2019

December 31, 2018

Finance receivables 
held for sale

Income approach

Discount Rate

4.17% - 8.50%

6.36 % 4.23% - 8.00%

Default Rate

15.00% - 65.00%

36.36 % 13.50% - 70.00%

Real estate owned

Market approach Third Party Valuation

*

*

*

5.72 %

43.13 %

*

* We applied the third-party exception which allows us to omit certain quantitative disclosures about unobservable inputs for the assets 
measured at fair value on a non-recurring basis included in the table above. As a result, the weighted average ranges of the inputs for 
these assets are not applicable.

136

                                      
                                      
FAIR VALUE MEASUREMENTS — VALUATION METHODOLOGIES AND ASSUMPTIONS

We use the following methods and assumptions to estimate fair value.

Cash and Cash Equivalents

Cash equivalents in mutual funds include positions in money market funds with weighted average maturity of less than 90 days.  
Money market funds are reported at their current carrying value, which approximates fair value due to the short-term nature of 
these instruments and are categorized as Level 1 within the fair value table.

Cash equivalents in securities includes highly liquid investments with a maturity of less than 90 days at purchase. The carrying 
amount of these cash equivalents approximates fair value due to the short time between the purchase and expected maturity of 
these securities. Cash equivalents in securities are categorized as Level 2 within the fair value table.

Investment Securities

We utilize third-party valuation service providers to measure the fair value of our investment securities, which are classified as 
available-for-sale or other and consist primarily of bonds. Whenever available, we obtain quoted prices in active markets for 
identical assets at the balance sheet date to measure investment securities at fair value. We generally obtain market price data 
from exchange or dealer markets.

We estimate the fair value of fixed maturity investment securities not traded in active markets by referring to traded securities 
with similar attributes, using dealer quotations and a matrix pricing methodology, or discounted cash flow analyses. This 
methodology considers such factors as the issuer’s industry, the security’s rating and tenor, its coupon rate, its position in the 
capital structure of the issuer, yield curves, credit curves, composite ratings, bid-ask spreads, prepayment rates and other 
relevant factors. For fixed maturity investment securities that are not traded in active markets or that are subject to transfer 
restrictions, we adjust the valuations to reflect illiquidity and/or non-transferability. Such adjustments are generally based on 
available market evidence. In the absence of such evidence, management’s best estimate is used.

We elect the fair value option for investment securities that are deemed to incorporate an embedded derivative and for which it 
is impracticable for us to isolate and/or value the derivative.

The fair value of certain investment securities is based on the amortized cost, which is assumed to approximate fair value.

Finance Receivables

The fair value of net finance receivables, less allowance for finance receivable losses, for both non-impaired and purchased 
credit impaired finance receivables, is determined using discounted cash flow methodologies. The application of these 
methodologies requires us to make certain judgments and estimates based on our perception of market participant views related 
to the economic and competitive environment, the characteristics of our finance receivables, and other similar factors. The most 
significant judgments and estimates made relate to prepayment speeds, default rates, loss severity, and discount rates. The 
degree of judgment and estimation applied is significant in light of the current capital markets and, more broadly, economic 
environments. Therefore, the fair value of our finance receivables could not be determined with precision and may not be 
realized in an actual sale. Additionally, there may be inherent limitations in the valuation methodologies we employed, and 
changes in the underlying assumptions used could significantly affect the results of current or future values.

Finance Receivables Held for Sale

We determined the fair value of finance receivables held for sale that were originated as held for investment based on 
negotiations with prospective purchasers (if any) or by using projected cash flows discounted at the weighted-average interest 
rates offered by us in the market for similar finance receivables. We based cash flows on contractual payment terms adjusted for 
estimates of prepayments and credit related losses.

Restricted Cash and Restricted Cash Equivalents

The carrying amount of restricted cash and restricted cash equivalents approximates fair value.

137

Real Estate Owned

We initially base our estimate of the fair value on independent third-party valuations at the time we take title to real estate 
owned. Subsequent changes in fair value are based upon independent third-party valuations obtained periodically to estimate a 
price that would be received in a then current transaction to sell the asset.

Long-term Debt

We either receive fair value measurements of our long-term debt from market participants and pricing services or we estimate 
the fair values of long-term debt using projected cash flows discounted at each balance sheet date’s market-observable implicit-
credit spread rates for our long-term debt.

We record at fair value long-term debt issuances that are deemed to incorporate an embedded derivative and for which it is 
impracticable for us to isolate and/or value the derivative. At December 31, 2019, we had no debt carried at fair value under the 
fair value option.

We estimate the fair values associated with variable rate revolving lines of credit to be equal to par.

138

21. Selected Quarterly Financial Data (Unaudited)

OMH's selected quarterly financial data for 2019 was as follows:

(dollars in millions, except per share amounts)

Fourth
Quarter

Third
Quarter

Second
Quarter

First
Quarter

Interest income

Interest expense

Provision for finance receivable losses

Net interest income after provision
Other revenues

Other expenses

Income before income taxes

Income taxes

Net income

Earnings per share: 

Basic 

Diluted

  Note: Year-to-Date may not sum due to rounding

$

1,107

$

1,065

$

1,000

$

252

293

562

162

380

344

83

244

282

539

156

398

297

49

238

268

494

156

394

256

62

261

$

248

$

194

$

$

1.92

1.91

$

1.82

1.82

$

1.43

1.42

$

$

956

236

286

434

148

380

202

50

152

1.12

1.11

OMH's selected quarterly financial data for 2018 was as follows:

(dollars in millions, except per share amounts)

Fourth
Quarter

Third
Quarter

Second
Quarter

First
Quarter

Interest income

Interest expense

Provision for finance receivable losses

Net interest income after provision
Other revenues

Other expenses

Income before income taxes

Income taxes

Net income

Earnings per share:

Basic

Diluted

  Note: Year-to-Date may not sum due to rounding.

$

958

229

278

451

153

390

214

46

$

933

227

256

450

144

395

199

51

168

$

148

$

$

1.24

1.24

$

1.09

1.09

$

$

$

905

220

260

425

140

522

43

36

7

0.05

0.05

862

200

254

408

137

377

168

44

124

0.91

0.91

$

$

$

139

                                      
                                      
Item 9.  Changes in and Disagreements with Accountants on Accounting and Financial Disclosure.

None.

Item 9A.  Controls and Procedures.

CONTROLS AND PROCEDURES OF ONEMAIN HOLDINGS, INC.

Evaluation of Disclosure Controls and Procedures

Disclosure controls and procedures are designed to provide reasonable assurance that information OMH is required to disclose 
in reports that OMH files or submits under the Exchange Act, is recorded, processed, summarized, and reported within the time 
periods specified in the SEC’s rules and forms, and that such information is accumulated and communicated to management, 
including the Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required 
disclosure.

As of December 31, 2019, OMH carried out an evaluation of the effectiveness of its disclosure controls and procedures, as such 
term is defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act. This evaluation was conducted under the supervision 
of, and with the participation of OMH’s management, including the Chief Executive Officer and the Chief Financial Officer. 
Based on the evaluation, the Chief Executive Officer and the Chief Financial Officer concluded that OMH's disclosure controls 
and procedures were effective as of December 31, 2019 to provide the reasonable assurance described above.

Management’s Report on Internal Control over Financial Reporting

OMH's management is responsible for establishing and maintaining adequate internal control over financial reporting, as such 
term is defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act, and has conducted an evaluation of the effectiveness 
of its internal control over financial reporting as of December 31, 2019, based on the framework set forth by the Committee of 
Sponsoring Organizations of the Treadway Commission in “Internal Control - Integrated Framework” (2013). Internal control 
over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and 
the preparation of financial statements for external purposes in accordance with GAAP. Based on this evaluation, OMH's 
management concluded that OMH's internal control over financial reporting was effective as of December 31, 2019.

PricewaterhouseCoopers LLP, the independent registered public accounting firm that audited the financial statements as of 
December 31, 2019 included in this Annual Report on Form 10-K, has also audited the effectiveness of OMH's internal control 
over financial reporting as of December 31, 2019. The Report of Independent Registered Public Accounting Firm is included in 
Item 8 of this report.

Changes in Internal Control over Financial Reporting

There were no changes in OMH's internal control over financial reporting during the fourth quarter of 2019 that have materially 
affected, or are reasonably likely to materially affect, OMH's internal control over financial reporting.

140

CONTROLS AND PROCEDURES OF SPRINGLEAF FINANCE CORPORATION

Evaluation of Disclosure Controls and Procedures

Disclosure controls and procedures are designed to provide reasonable assurance that information SFC is required to disclose in 
reports that SFC files or submits under the Exchange Act, is recorded, processed, summarized, and reported within the time 
periods specified in the SEC’s rules and forms, and that such information is accumulated and communicated to management, 
including the Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required 
disclosure.

As of December 31, 2019, SFC carried out an evaluation of the effectiveness of its disclosure controls and procedures, as such 
term is defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act. This evaluation was conducted under the supervision 
of, and with the participation of SFC’s management, including the Chief Executive Officer and the Chief Financial Officer. 
Based on the evaluation, the Chief Executive Officer and the Chief Financial Officer concluded that SFC's disclosure controls 
and procedures were effective as of December 31, 2019 to provide the reasonable assurance described above.

Management’s Report on Internal Control over Financial Reporting

SFC's management is responsible for establishing and maintaining adequate internal control over financial reporting, as such 
term is defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act, and has conducted an evaluation of the effectiveness 
of its internal control over financial reporting as of December 31, 2019, based on the framework set forth by the Committee of 
Sponsoring Organizations of the Treadway Commission in “Internal Control - Integrated Framework” (2013). Internal control 
over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and 
the preparation of financial statements for external purposes in accordance with GAAP. Based on this evaluation, SFC's 
management concluded that SFC's internal control over financial reporting was effective as of December 31, 2019.

Changes in Internal Control over Financial Reporting

There were no changes in SFC's internal control over financial reporting during the fourth quarter of 2019 that have materially 
affected, or are reasonably likely to materially affect, SFC's internal control over financial reporting.

141

Item 9B.  Other Information.

Apollo-Värde Group Margin Loan Agreements

As of December 16, 2019, the Apollo-Värde Group informed OMH that it has undertaken to pledge all of its 54,937,500 shares 
of OMH’s common stock pursuant to margin loan agreements and related documentation on a non-recourse basis. The Apollo-
Värde Group further informed OMH that the loan to value ratio in connection with the loans on January 30, 2020 was equal to 
approximately 21.45%. The Apollo-Värde Group informed OMH that the margin loan agreements contain customary default 
provisions, and in the event of an event of default under the loan agreements, the lenders thereunder may foreclose upon any 
and all shares of OMH’s common stock pledged to them.

When the margin loan agreements were entered into, OMH delivered letter agreements to the lenders in which it has, among 
other things, made certain representations and warranties and has agreed, subject to certain exceptions, not to take any actions 
that are intended to hinder or delay the exercise of any remedies by the secured parties under the margin loan agreements and 
related documentation. Except for the foregoing, OMH is not a party to the margin loan agreements and related documentation 
and does not have, and will not have, any obligations thereunder.

Consulting Agreement

On December 2, 2019, OMH announced that John C. Anderson would be retiring from the Company in 2020.  On February 13, 
2020, OMH and one of its subsidiaries entered into a Consulting and Separation Agreement and Release (the “Consulting 
Agreement”) with Mr. Anderson. The Consulting Agreement provides that Mr. Anderson will serve as a consultant to the 
Company from February 22, 2020 through June 30, 2020, subject to earlier termination under certain circumstances.  The 
consulting fee is $225,000, plus authorized expense reimbursements.

The Consulting Agreement also provides for a lump sum separation payment totaling $825,000, payable on June 30, 2020, 
provided that Mr. Anderson complies with the terms of the Consulting Agreement, which includes a release of claims and 
certain restrictive covenants. 

142

PART III

Item 10.  Directors, Executive Officers and Corporate Governance.

The information required by Item 10 with respect to executive officers is incorporated by reference to the information presented 
in the section captioned “Executive Officers” in OMH’s definitive proxy statement for the 2020 Annual Meeting of 
Shareholders, which will be filed with the SEC pursuant to Regulation 14A within 120 days of OMH’s fiscal year-end (the 
“Proxy Statement”).

Information required by Item 10 for matters other than executive officers is incorporated by reference to the information 
presented in the sections captioned “Board of Directors,” “Proposal 1: Election of Directors,” “Corporate Governance” and 
“Security Ownership of Certain Beneficial Owners and Management - "Delinquent Section 16(a) Reports” in the Proxy 
Statement.

Item 11.  Executive Compensation.

The information required by Item 11 is incorporated by reference to the information presented in the sections captioned “Board
of Directors - Committees of the Board of Directors” and “Executive Compensation” in the Proxy Statement.

Item 12.  Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters.

The information required by Item 12 is incorporated by reference to the information presented in the sections captioned 
“Security Ownership of Certain Beneficial Owners and Management” and “Executive Compensation - Equity Compensation 
Plan Information” in the Proxy Statement.

Item 13.  Certain Relationships and Related Transactions, and Director Independence.

The information required by Item 13 is incorporated by reference to the information presented in the sections captioned 
“Certain Relationships and Related Party Transactions” and “Board of Directors” in the Proxy Statement.

Item 14.  Principal Accounting Fees and Services.

The information required by Item 14 is incorporated by reference to the information presented in the section captioned “Audit 
Function” in the Proxy Statement.

143

PART IV

Item 15.  Exhibits and Financial Statement Schedules.

(a) (1) The following consolidated financial statements of OneMain Holdings, Inc. and Springleaf Finance Corporation 

and their subsidiaries are included in Part II - Item 8:

Consolidated Balance Sheets, December 31, 2019 and 2018

Consolidated Statements of Operations, years ended December 31, 2019, 2018, and 2017

Consolidated Statements of Comprehensive Income (Loss), years ended December 31, 2019, 2018, and 2017

Consolidated Statements of Shareholders’ Equity, years ended December 31, 2019, 2018, and 2017

Consolidated Statements of Cash Flows, years ended December 31, 2019, 2018, and 2017

Notes to the Consolidated Financial Statements

      (2)   Financial Statement Schedules:

             All other schedules have been omitted because they are either not required or inapplicable.

      (3)   Exhibits:

             Exhibits are listed in the Exhibit Index below.

(b) Exhibits

The exhibits required to be included in this portion of Part IV - Item 15(b) are listed in the Exhibit Index to this report.

Item 16.  Form 10-K Summary.

None.

144

Exhibit Index

Exhibit

2.1*

2.2*

2.3*

2.4*

2.5

3.1

3.2

3.3

3.4

3.5

3.6

Stock Purchase Agreement, dated as of March 2, 2015, by and between Springleaf Holdings, Inc. and 
CitiFinancial Credit Company. Incorporated by reference to Exhibit 2.1 to OMH’s Current Report on Form 8-K 
filed on March 3, 2015.

Closing Letter Agreement, dated as of November 12, 2015, by and among Citifinancial Credit Company, 
Springleaf Holdings, Inc., and Independence Holdings, LLC. Incorporated by reference to Exhibit 2.2 to OMH’s 
Annual Report on Form 10-K for the year ended December 31, 2015, filed on February 29, 2016.

Purchase Agreement, dated as of March 31, 2016, by and among SpringCastle Holdings, LLC, Springleaf 
Acquisition Corporation, Springleaf Finance, Inc., NRZ Consumer LLC, NRZ SC America LLC, NRZ SC 
Credit Limited, NRZ SC Finance I LLC, NRZ SC Finance II LLC, NRZ SC Finance III LLC, NRZ SC Finance 
IV LLC, NRZ SC Finance V LLC, BTO Willow Holdings II, L.P. and Blackstone Family Tactical Opportunities 
Investment Partnership - NQ - ESC L.P., and solely with respect to Section 11(a) and Section 11(g), NRZ SC 
America Trust 2015-1, NRZ SC Credit Trust 2015-1, NRZ SC Finance Trust 2015-1, and BTO Willow 
Holdings, L.P. Incorporated by reference to Exhibit 2.1 to OMH’s Current Report on Form 8-K filed on April 1, 
2016.

Share Purchase Agreement, dated as of January 3, 2018, by and among OneMain Holdings, Inc. Springleaf 
Financial Holdings, LLC, and OMH Holdings, L.P.  Incorporated by referenced to Exhibit 10.1 to OMH’s 
Current Report on Form 8-K filed on January 4, 2018.

Contribution Agreement, dated June 22, 2018, between Springleaf Finance Corporation and Springleaf Finance, 
Inc. Incorporated by reference to Exhibit 2.1 to SFC’s Current Report on Form 8-K filed on June 22, 2018.

Restated Certificate of Incorporation of OneMain Holdings, Inc. (formerly Springleaf Holdings, Inc.) 
Incorporated by reference to Exhibit 3.1 to our Quarterly Report on Form 10-Q for the period ended September 
30, 2013, filed on November 12, 2013 (File No. 001-36129).

Amendment to Restated Certificate of Incorporation of OneMain Holdings, Inc. Incorporated by reference to 
Exhibit 3.1 to OMH’s Current Report on Form 8-K filed on November 17, 2015.

Amended and Restated Articles of Incorporation of Springleaf Finance Corporation (formerly American General 
Finance Corporation), as amended to date. Incorporated by reference to Exhibit 3a. to SFC’s Annual Report on 
Form 10-K for the fiscal year ended December 31, 2010, filed on March 30, 2011 (File No. 001-06155).

Amended and Restated Bylaws of OneMain Holdings, Inc.(formerly Springleaf Holdings, Inc.) Incorporated by 
reference to Exhibit 3.2 to OMH’s Quarterly Report on Form 10-Q for the period ended September 30, 2013, 
filed on November 12, 2013 (File No. 001-36129).

First Amendment to the Amended and Restated Bylaws of OneMain Holdings, Inc. (formerly Springleaf 
Holdings, Inc.). Incorporated by reference to Exhibit 3.b.1 to our Annual Report on Form 10-K for the period 
ended December 31, 2015, filed on February 29, 2016.

Amended and Restated By-laws of Springleaf Finance Corporation (formerly American General Finance 
Corporation), as amended to date. Incorporated by reference to Exhibit 3b. to SFC’s Annual Report on Form 10-
K for the fiscal year ended December 31, 2010, filed on March 30, 2011 (File No. 001-06155).

Certain instruments defining the rights of holders of long-term debt securities of the Company are omitted pursuant to Item 
601(b)(4)(iii) of Regulation S-K. The Company hereby undertakes to furnish to the SEC, upon request, copies of any such 
instruments.

4.1

4.2

4.3

Junior Subordinated Indenture, dated as of January 22, 2007, from Springleaf Finance Corporation (formerly 
American General Finance Corporation) to Deutsche Bank Trust Company Americas, as Trustee. Incorporated 
by reference to Exhibit 4.2 to Springleaf Finance Corporation’s (File No. 1-06155) Annual Report on Form 10-K 
for the period ended December 31, 2016, filed on February 21, 2017.

Indenture, dated as of September 24, 2013, between Springleaf Finance Corporation and Wilmington Trust, 
National Association, as trustee. Incorporated by reference to Exhibit 4.1 to Springleaf Finance Corporation’s 
(File No. 1-06155) Current Report on Form 8-K filed on September 25, 2013.

Indenture, dated as of September 24, 2013, between Springleaf Finance Corporation and Wilmington Trust, 
National Association, as trustee. Incorporated by reference to Exhibit 4.2 to Springleaf Finance Corporation’s 
(File No. 1-06155) Current Report on Form 8-K filed on September 25, 2013.

145

Exhibit

4.4

4.4.1

4.4.2

4.4.3

4.4.4

4.4.5

4.4.6

4.4.7

4.4.8

4.5

10.1

10.2**

10.2.1**

10.2.2**

10.2.3**

10.2.4**

10.2.5**

Indenture, dated as of December 3, 2014, by Springleaf Finance Corporation, OneMain Holdings, Inc. (formerly 
Springleaf Holdings, Inc.), as Guarantor, and Wilmington Trust, National Association. Incorporated by reference 
to Exhibit 4.1 to our Current Report on Form 8-K filed on December 3, 2014.

Second Supplemental Indenture, dated as of April 11, 2016, by and among Springleaf Finance Corporation, 
OneMain Holdings, Inc., as Guarantor, and Wilmington Trust, National Association, as Trustee (including the 
form of 8.250% Senior Notes due 2020 included therein as Exhibit A). Incorporated by reference to Exhibit 4.1 
to our Current Report on Form 8-K filed on April 11, 2016.

Third Supplemental Indenture, dated as of May 15, 2017, by and among Springleaf Finance Corporation, 
OneMain Holdings, Inc., as Guarantor, and Wilmington Trust, National Association, as Trustee (including the 
form of 6.125% Senior Notes due 2022 included therein as Exhibit A). Incorporated by reference to Exhibit 4.2 
to our Current Report on Form 8-K filed on May 15, 2017.

Fourth Supplemental Indenture, dated as of December 8, 2017, by and among Springleaf Finance Corporation, 
OneMain Holdings, Inc., as Guarantor, and Wilmington Trust, National Association, as Trustee (including the 
form of 5.625% Senior Notes due 2023 included therein as Exhibit A). Incorporated by reference to Exhibit 4.2 
to our Current Report on Form 8-K filed on December 8, 2017.

Fifth Supplemental Indenture, dated as of March 12, 2018, by and among Springleaf Finance Corporation, 
OneMain Holdings, Inc., as Guarantor, and Wilmington Trust, National Association, as Trustee (including the 
form of 6.875% Senior Notes due 2026 included therein as Exhibit A). Incorporated by reference to Exhibit 4.2 
to our Current Report on Form 8-K filed on March 12, 2018.

Sixth Supplemental Indenture, dated as of May 11, 2018, by and among Springleaf Finance Corporation,
OneMain Holdings, Inc., as Guarantor, and Wilmington Trust, National Association as Trustee (including the
form of 7.125% Senior Notes due 2026 included therein as Exhibit A). Incorporated by reference to Exhibit 4.2
to our Current Report on Form 8-K filed on May 11, 2018.

Seventh Supplemental Indenture, dated February 22, 2019, by and among Springleaf Finance Corporation, 
OneMain Holdings, Inc., as Guarantor, and Wilmington Trust, National Association as Trustee (including the 
form of 6.125% Senior Notes due 2024 included therein as Exhibit A). Incorporated by reference to Exhibit 4.2 
to our Current Report on Form 8-K filed on February 22, 2019.

Eighth Supplemental Indenture, dated May 9, 2019, by and among Springleaf Finance Corporation, OneMain 
Holdings, Inc., as Guarantor, and Wilmington Trust, National Association as Trustee (including the form of 
6.625% Senior Notes due 2028 included therein as Exhibit A). Incorporated by reference to Exhibit 4.2 to our 
Current Report on Form 8-K on May 9, 2019.

Ninth Supplemental Indenture, dated November 7, 2019, by and among Springleaf Finance Corporation, 
OneMain Holdings, Inc., as Guarantor, and Wilmington Trust, National Association as Trustee (including the 
form of 5.375% Senior Notes due 2026 included therein as Exhibit A). Incorporated by reference to Exhibit 4.2 
to our Current Report on Form 8-K on November 7, 2019.

Description of the registrant's securities registered pursuant to section 12 of the Securities Exchange Act of 1934 
filed herewith as Exhibit 4.5.

Form of Indemnification Agreement. Incorporated by reference to Exhibit 10.2 to OMH’s Current Report on 
Form 8-K filed on June 25, 2018.

OneMain Holdings, Inc. Amended and Restated 2013 Omnibus Incentive Plan. Incorporated by reference to 
Exhibit 10.1 to OMH’s Current Report on Form 8-K filed on May 27, 2016.

OneMain Holdings, Inc. Amended and Restated Annual Leadership Incentive Plan, effective retroactively to 
January 1, 2016. Incorporated by reference to Exhibit 10.16 to OMH’s Annual Report on Form 10-K for the year 
ended December 31, 2015, filed on February 29, 2016.

Form of Restricted Stock Award Agreement under the OneMain Holdings, Inc. (formerly Springleaf Holdings, 
Inc.) 2013 Omnibus Incentive Plan (Employees). Incorporated by reference as Exhibit 10.1 to OMH’s Quarterly 
Report on Form 10-Q for the period ended March 31, 2016, filed on May 6, 2016.

Form of Restricted Stock Award Agreement under the OneMain Holdings, Inc. (formerly Springleaf Holdings, 
Inc.) 2013 Omnibus Incentive Plan (Non-Employee Directors). Incorporated by reference to Exhibit 10.10 to 
Amendment No. 2 to OMH’s Form S-1 filed on October 1, 2013.

Form of Restricted Stock Unit Award Agreement under the OneMain Holdings, Inc. Amended and Restated 
2013 Omnibus Incentive Plan (Non-Employees Directors) filed herewith as Exhibit 10.2.4.

Form of Restricted Stock Unit Award Agreement under the OneMain Holdings, Inc. Amended and Restated 
2013 Omnibus Incentive Plan (Employees) filed herewith as Exhibit 10.2.5.

146

Exhibit
10.2.6**

10.2.7**

10.3**

10.4**

10.5**

10.6**

10.7**

Form of Restricted Stock Unit Award Agreement under the OneMain Holdings, Inc. Amended and Restated 
2013 Omnibus Incentive Plan (Performance). Incorporated by reference to Exhibit 10.3 to OMH’s Quarterly 
Report on Form 10-Q for the quarter ended September 30, 2019, filed on November 1, 2019.

Form of Cash-Settled Stock-Based Award Agreement under the OneMain Holdings, Inc. Amended and Restated 
2013 Omnibus Incentive Plan. Incorporated by reference to Exhibit 10.4 to OMH’s Quarterly Report on Form 
10-Q for the quarter ended September 30, 2019, filed on November 1,2019.

Amendment to Springleaf Finance, Inc. Excess Retirement Income Plan, effective as of December 19, 2012. 
Incorporated by reference to Exhibit 10.5 to Springleaf Finance Corporation’s (File No. 1-06155) Annual Report 
on Form 10-K for the year ended December 31, 2012, filed on March 19, 2013.

Letter Agreement, effective as of September 8, 2018, by and between OneMain Holdings, Inc. and Jay N. 
Levine. Incorporated by reference to Exhibit 10.1 to OMH’s Current Report on Form 8-K filed on September 12, 
2018.

Employment Agreement by and among Springleaf Finance, Inc., Springleaf General Services Corporation and 
Scott T. Parker, dated as of October 12, 2015. Incorporated by reference to Exhibit 10.24 to OMH’s Annual 
Report on Form 10-K for the year ended December 31, 2015, filed on February 29, 2016.

Employment Agreement by and among Springleaf Finance, Inc., Springleaf General Services Corporation and 
Robert Hurzeler, dated as of April 13, 2015, to be effective as of January 1, 2016. Incorporated by reference to 
Exhibit 10.3 to our OMH’s Quarterly Report on Form 10-Q for the quarter ended March 31, 2015, filed on May 
8, 2015.

Employment Agreement, dated as of July 10, 2018, among OneMain Holdings, Inc., OneMain General Services 
Corporation and Douglas H. Shulman. Incorporated by reference to Exhibit 10.1 to OMH’s Current Report on 
Form 8-K filed on July 13, 2018.

10.7.1**

Amended and Restated Cash-Settled Option Award Agreement under the Amended and Restated 2013 Omnibus 
Incentive Plan, dated as of July 26, 2019, by and between OneMain Holdings, Inc. and Douglas H. Shulman.  
Incorporated by reference to Exhibit 10.5 to OMH’s Quarterly Report on Form 10-Q for the quarter ended 
September 30, 2019, filed on November 1, 2019.

10.8

10.8.1

10.9

10.10

10.11

10.12

21.1

23.1

23.2

31.1

31.2

Amended and Restated Stockholders Agreement dated as of June 25, 2018 between OneMain Holdings, Inc. and 
OMH Holdings, L.P. Incorporated by reference to Exhibit 10.1 to OMH’s Current Report on Form 8-K filed on 
June 25, 2018.

Joinder Agreement dated December 16, 2019 to the Amended and Restated Stockholders Agreement dated as of 
June 25, 2018 between OneMain Holdings, Inc. and OMH Holdings, L.P. by OMH (ML), L.P. and V-OMH 
(ML) II, L.P. filed herewith as Exhibit 10.8.1.

Guaranty, dated as of December 30, 2013, by OneMain Holdings, Inc. (formerly Springleaf Holdings, Inc.) in 
respect of Springleaf Finance Corporation’s 8.250% Senior Notes due 2023. Incorporated by reference to Exhibit 
10.1 to OMH’s Current Report on Form 8-K filed on January 3, 2014 (File No. 001-36129).

Guaranty, dated as of December 30, 2013, by OneMain Holdings, Inc. (formerly Springleaf Holdings, Inc.) in 
respect of Springleaf Finance Corporation’s 7.750% Senior Notes due 2021. Incorporated by reference to Exhibit 
10.2 to OMH’s Current Report on Form 8-K filed on January 3, 2014 (File No. 001-36129).

Guaranty, dated as of December 30, 2013, by OneMain Holdings, Inc. (formerly Springleaf Holdings, Inc.) in 
respect of Springleaf Finance Corporation’s 60-year junior subordinated debentures. Incorporated by reference 
to Exhibit 10.5 to OMH’s Current Report on Form 8-K filed on January 3, 2014 (File No. 001-36129).

Trust Guaranty, dated as of December 30, 2013, by OneMain Holdings, Inc. (formerly Springleaf Holdings, Inc.) 
in respect of Springleaf Finance Corporation’s trust preferred securities. Incorporated by reference to Exhibit 
10.6 to OMH’s Current Report on Form 8-K filed on January 3, 2014 (File No. 001-36129).

Subsidiaries of OneMain Holdings, Inc. and Springleaf Finance Corporation

Consent of PricewaterhouseCoopers LLP relating to financial statements of OneMain Holdings, Inc.

Consent of PricewaterhouseCoopers LLP relating to financial statements of Springleaf Finance Corporation

Rule 13a-14(a)/15d-14(a) Certifications of the President and Chief Executive Officer of OneMain Holdings, Inc.

Rule 13a-14(a)/15d-14(a) Certifications of the Executive Vice President and Chief Financial Officer of OneMain 
Holdings, Inc.

147

Exhibit

31.3

31.4

32.1

32.2

101

Rule 13a-14(a)/15d-14(a) Certifications of the President and Chief Executive Officer of Springleaf Finance 
Corporation

Rule 13a-14(a)/15d-14(a) Certifications of the Executive Vice President and Chief Financial Officer of 
Springleaf Finance Corporation

Section 1350 Certifications of OneMain Holdings, Inc.

Section 1350 Certifications of Springleaf Finance Corporation

Interactive data files pursuant to Rule 405 of Regulation S-T, formatted in Inline XBRL:
   (i)    Consolidated Balance Sheets,
   (ii)   Consolidated Statements of Operations,
   (iii)  Consolidated Statements of Comprehensive Income,
   (iv)  Consolidated Statements of Shareholder’s Equity,
   (v)   Consolidated Statements of Cash Flows, and
   (vi)  Notes to the Consolidated Financial Statements.

104

Cover Page Interactive Data File in Inline XBRL format (Included in Exhibit 101).

*      Schedules and exhibits have been omitted pursuant to Item 601(b)(2) of Regulation S-K. The Company agrees to furnish supplementally 

a copy of any omitted exhibit or schedule to the SEC upon request.

**    Management contract or compensatory plan or arrangement.

148

                                      
OMH Signatures

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be 
signed on its behalf by the undersigned, thereunto duly authorized, on February 14, 2020.

ONEMAIN HOLDINGS, INC.

By:

/s/

Micah R. Conrad

Micah R. Conrad

Executive Vice President and Chief Financial Officer

(Duly Authorized Officer and Principal Financial Officer)

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of 
the registrant and in the capacities indicated on February 14, 2020.

/s/

/s/

Douglas H. Shulman
Douglas H. Shulman

(President, Chief Executive Officer, and Director — 
   Principal Executive Officer)

Micah R. Conrad
Micah R. Conrad

/s/

Peter B. Sinensky
Peter B. Sinensky

(Director)

/s/

Marc E. Becker
Marc E. Becker

   (Executive Vice President and Chief Financial Officer — 

(Director)

Principal Financial Officer)

/s/

/s/

Michael A. Hedlund
Michael A. Hedlund

(Senior Vice President and Group Controller
 — Principal Accounting Officer)

Jay N. Levine
Jay N. Levine

/s/

Aneek S. Mamik
Aneek S. Mamik

(Director)

/s/

Valerie Soranno Keating
Valerie Soranno Keating

(Chairman of the Board and Director)

(Director)

/s/

Roy A. Guthrie
Roy A. Guthrie

(Director)

/s/

Matthew R. Michelini
Matthew R. Michelini

(Director)

/s/

Richard A. Smith

Richard A. Smith

(Director)

149

SFC Signatures

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this
report to be signed on its behalf by the undersigned, thereunto duly authorized, on February 14, 2020.

SPRINGLEAF FINANCE CORPORATION

(Registrant)

By:

/s/ Micah R. Conrad

Micah R. Conrad

Executive Vice President and Chief Financial Officer

(Duly Authorized Officer and Principal Financial Officer)

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of 
the registrant and in the capacities indicated on February 14, 2020.

/s/ 

 Richard N. Tambor

Richard N. Tambor

(President, Chief Executive Officer, and Director — 
    Principal Executive Officer)

/s/

Micah R. Conrad

Micah R. Conrad

(Executive Vice President, Chief Financial Officer, and 
     Director — Principal Financial Officer)

/s/

Adam L. Rosman

Adam L. Rosman

(Executive Vice President and Director)

/s/

Michael A. Hedlund

Michael A. Hedlund

(Senior Vice President and Group Controller
 — Principal Accounting Officer)

150

(This page has been left blank intentionally.) 

(This page has been left blank intentionally.) 

CORPORATE INFORMATION

Board of Directors
Jay N. Levine 
Chairman of the Board of Directors 

Douglas H. Shulman 
Director, President and Chief Executive Officer

Marc E. Becker 
Director

Roy A. Guthrie 
Director

Valerie Soranno Keating 
Director

Aneek S. Mamik 
Director

Matthew R. Michelini 
Director

Peter B. Sinensky 
Director

Richard A. Smith
Director

Stock Transfer Agent Information
American Stock Transfer & Trust Company, LLC
6201 15th Avenue 
Brooklyn, NY 11219 
Phone: (800) 937-5449 
help@astfinancial.com 

Annual Meeting
2020 Annual Meeting of Stockholders 
Tuesday, May 19, 2020, 1:00 pm local time at 
OneMain Holdings, Inc. corporate headquarters  
601 NW Second Street
Evansville, IN 47708

Independent Registered Public  
Accounting Firm
PricewaterhouseCoopers LLP  
2121 North Pearl Street 
Dallas, TX  75201  

OneMain Investor Relations

575 5th Avenue, 27th Floor 
New York, NY 10017 
Phone: (212) 359-2442  
http://investor.onemainfinancial.com 

Stock Listing
The company’s common stock is traded on the  
New York Stock Exchange under the symbol OMF.   

Investor Information 
The Company’s Annual Report on Form 10-K, 
Corporate Governance Guidelines, Code of Business 
Conduct and Ethics, Code of Ethics for Principal 
Executive and Senior Financial Officers, Board 
committee charters and other investor information 
may be accessed via the Internet at http://investor.
onemainfinancial.com and are also available, free 
of charge, upon request directly to the Company as 
follows: OneMain Holdings, Inc. 601 NW Second 
Street, Evansville, IN 47708, Attention: Secretary

ONEMAIN ANNUAL REPORT 2019

 
 
 
 
 
 
 
 
 
ONEMAIN HOLDINGS, INC.   /   601 N.W. Second Street   /   Evansville, IN 47708