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OneMain

omf · NYSE Financial Services
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Ticker omf
Exchange NYSE
Sector Financial Services
Industry Financial - Credit Services
Employees 10,000+
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FY2023 Annual Report · OneMain
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ANNUAL
REPORT

2023

OneMain Holdings, Inc.

ONEMAIN HOLDINGS, INC.   /   601 NW Second Street   /   Evansville, IN 47708

A message from 
the CEO to our 
shareholders  
and friends.

Dear Shareholders,

Stock Transfer Agent Information

Annual Meeting

In 2023, OneMain continued to demonstrate why we are the 
lender of choice for the nonprime consumer, navigating a 
complex macroeconomic environment and finishing the year 
very well positioned for the future.

Our results in 2023 demonstrate how our business model allows us to deliver on our commitment to 

serve our customers and produce strong results for shareholders. That business model is built upon 

decades of experience in the nonprime space, unparalleled credit and balance sheet management 

and a nationwide branch network enhanced by digital and central capabilities. 

We have provided responsible lending solutions to hardworking Americans for more than 100 

years to help make brighter financial futures possible. We are committed to providing transparent, 

affordable products, delivered through a flexible omnichannel platform. 

In 2023, we served over 3 million customers, originated almost $13 billion in loans and grew our 
receivables to $22 billion.1  Capital generation, the key metric against which we measure financial 
performance and manage our business, was nearly $800 million.2

Our personal loan products remain at the core of our business. With the addition of our credit card 

products and expanded auto finance business, we have a powerful multi-product platform to  

ONEMAIN ANNUAL REPORT 2023

ONEMAIN ANNUAL REPORT 2023

CORPORATE INFORMATION

BOARD OF DIRECTORS

Douglas H. Shulman 

Toos N. Daruvala 

Chairman of the Board and Chief Executive Officer 

Director

Roy A. Guthrie 

Lead Independent Director 

Valerie Soranno Keating 

Director 

Philip L. Bronner 

Director 

Phyllis R. Caldwell 

Director

Aneek S. Mamik 

Director 

Richard A. Smith 

Director

Independent Registered Public  

Investor Information 

Equiniti Trust Company, LLC

48 Wall Street, Floor 23

New York, NY  10005 

Phone: 800-468-9716 

helpAST@equiniti.com 

Accounting Firm

PricewaterhouseCoopers LLP  

2121 North Pearl Street Suite 2000 

Dallas, TX  75201  

OneMain Investor Relations

575 5th Avenue, 27th Floor 

New York, NY 10017 

Phone: 212-359-2432  

http://investor.onemainfinancial.com 

Stock Listing

The company’s common stock is traded on the  

New York Stock Exchange under the symbol OMF.   

2024 Annual Meeting of Stockholders 

Wednesday, June 12, 9:30 a.m. Central Time 

at our corporate offices located at 

601 NW Second Street 

Evansville, Indiana 47708 

The Company’s Annual Report on Form 10-K, Corporate 

Governance Guidelines, Code of Business Conduct and 

Ethics, Code of Ethics for Principal Executive and Senior 

Financial Officers, Board committee charters and other 

investor information may be accessed via the Internet 

at http://investor.onemainfinancial.com and are also 

available, free of charge, upon request directly to the 

company as follows: OneMain Holdings, Inc. 601 NW 

Second Street  Evansville, IN 47708 Attention: Corporate 

Secretary, Legal Department

  
 
 
 
 
 
 
 
 
 
reach a substantially larger addressable market. 

In a difficult funding environment, the strength 

We also continued to invest in our financial 

of our balance sheet and depth and breadth 

wellness products and digital capabilities, 

of our capital markets access were evident. 

strengthening the OneMain customer experience 

While some competitors struggled with funding 

and value proposition.

challenges, we raised $4.6 billion in financing in 

the capital markets, including three issuances in 

The inflationary environment in 2023 put some 

the unsecured debt market. We continue to have 

pressure on nonprime consumers. We saw evidence 

a very conservative balance sheet, ensuring that 

of this in our credit results, which included an 

we have excess liquidity at all times.  We hold what 

increase in delinquencies and loan charge-offs. 

we think of as “insurance” by way of bank lines, 

However, we made several adjustments to our 

with $7.7 billion of bank lines that were available 

underwriting, pricing and collections and continued 

to us through 16 globally diversified banks. We 

to deliver superior credit results through the cycle. 

have diversified our balance sheet over the last 

Net charge-offs since the fourth quarter of 2016 

several years with a combination of Asset-Backed 

averaged around 6 percent, as compared to prime 

Securities and long tenured unsecured debt, which 

lenders who serve customers with FICO scores 

allows us to stagger our maturities, smooth out 

100 points higher at 5 percent, and our nonprime 
peers at around 11 percent.3 These credit results 
are the product of our differentiated business 

interest volatility, and ride out any potential  

market dislocations.

model, which creates underwriting advantages 

In 2023, we made 

for us, underpinned by our nonprime expertise 

significant progress in 

and proprietary data, world-class data science 

readying our new products 

team, ability to develop relationships with our 

to scale, with innovative 

customers in a branch, and our disciplined process 

solutions tailored to 

of continually analyzing the data, spotting patterns, 

meet the evolving needs 

and quickly adjusting. All of this allows us to  

serve our customers well and deliver superior  

credit performance.

of our customers. Our differentiated BrightWay 
credit cards4 have a unique value proposition in 
the market and high digital engagement, driving 

“With the addition of our credit card products and    
  expanded auto finance business, we have a powerful  
  multi-product platform to reach a substantially larger    
  addressable market.”

1  “Receivables” refers to Managed Receivables.
2  Capital generation, a non-GAAP measure, is a key performance measure of our segment. Capital generation represents pretax capital generation 
(non-GAAP) and assumes an estimated income tax rate of 25%. See OneMain Holdings, Inc. Annual Report on Form 10-K for year ended December 
31, 2023 for reconciliation of pretax capital generation.  

3  Data through December 31, 2023. 
4  BrightWay® is a registered trademark of OneMain Financial Holdings, LLC. BrightWay credit cards are issued by WebBank.

ONEMAIN ANNUAL REPORT 2023

 
 
INCREASE IN CUSTOMER ACCOUNTS

GROWTH IN MANAGED RECEIVABLES6

2022

2.6 million

2022

$20.8 billion

2023

3.0 million

2023

$22.2 billion

excellent customer uptake as well as operating 

We can be selective as we enter the credit card and 

efficiencies. By year end, we grew our book to 

auto finance businesses. These two markets are very 

431,000 card customers and $330 million in 

large, with a combined total addressable market 

card receivables. We’re maintaining a disciplined 

approach to the rollout of cards in 2024 but are 

confident we have built a great product and value 

of over $1 trillion. We have over 20 percent market 
share in the personal loan market5 — if we were to 
gain a 1 percent market share in the nonprime auto 

proposition, and we expect credit cards to become 

finance and credit card markets, this would equate 

a meaningful source of profitable growth for the 

to a $10 billion receivables business for us. So we are 

company in the future. 

very optimistic about our ability to drive profitable 

growth in these markets in the years to come.

In November, we took a step toward expanding 

our auto finance business when we announced 

Over the last five years, OneMain delivered a Total 

the acquisition of Foursight Capital LLC. This 

Shareholder Return 2.2 times the return on the 

transaction, which was completed in the second 

New York Stock Exchange Composite Index and 2.3 

quarter of 2024, brings us a seasoned team, 

times the return on the New York Stock Exchange 

scalable technology, tested credit models, a 

Financial Sector Index. Over this same period, our 

franchise dealer network and an approximately 

peer group delivered a slightly negative return. A key 

$900 million loan portfolio to support our 

driver of these returns has been our strong capital 

disciplined expansion into this space. With the 

generation, which allows us to both fund profitable 

addition of Foursight, at year end 2023, our  

growth and return significant amounts of capital  

auto finance receivables would have been 

to shareholders. 

approximately $1.6 billion.

“Over the last five years, OneMain delivered a Total   
  Shareholder Return 2.2 times the return on the New York   
  Stock Exchange Composite Index and 2.3 times the return  
  on the New York Stock Exchange Financial Sector Index.”

ONEMAIN ANNUAL REPORT 2023

 
Our top capital allocation priority is investing in 

One of our greatest competitive 

the business by originating high-quality loans 

strengths is our team of more 

that meet our return hurdles, while also investing 

than 8,500 team members, who 

in new products, capabilities and channels like 

are dedicated to improving our 

credit cards, auto finance, data science and digital 

customers’ financial well-being. 

capabilities that improve the customer experience 

We foster our team members’ 

and further advance our competitive positioning. 

personal growth and advancement 

After investing in the business, we also have a  

through tailored training and 

strong capital return program that combines  

development initiatives, including programs for 

a regular quarterly dividend with programmatic 

women and diverse leaders. We remain dedicated 

share repurchases. In 2023, we returned $551  

to fostering an inclusive culture that provides 

million to shareholders through dividends and 

ample opportunities for team members to thrive. In 

share repurchases. 

2023, our sustained efforts and commitment were 

recognized as we were certified as a Most Loved 
Workplace® by the Best Practice Institute for the 
second year in a row. 

We recognize that strategy means nothing without 

strong execution. Our team is incredibly disciplined. 

This means getting into the details, being honest 

about what is working well or what needs to be 

improved, making plans to continually improve, 

In 2023 we continued to be committed to the 

analyzing the results, following up, rinse and repeat! 

communities where we live and work. We expanded 

There is no substitute for being detail oriented, 

our financial education program, Credit Worthy 

disciplined and doing the hard work—all of which 

by OneMain Financial, which teaches high school 

are a big part of driving superior shareholder results.  

students the importance of financial skills and 

managing credit. As of year-end, we provided free 

As we look ahead, we remain committed to making 

financial education to more than 275,000 students 

a positive impact on the lives of our customers and 

in more than 3,400 high schools across the country 

communities, and we are confident in our ability to 

since the inception of our program. We also 

deliver long-term value for our shareholders. We 

supported programs that fight food insecurity and 

are the lender of choice for the nonprime consumer 

provide disaster relief. We continued to lend in what 

and remain well positioned to play that role, to the 

the Federal Reserve defines as “credit-insecure 

benefit of all our stakeholders, in 2024 and beyond.

counties,” where many banks and other institutions 

have pulled back or out.  And we continue to 

offer Trim by OneMain, our financial wellness 

Sincerely,

platform, to all customers free of charge. This tool 

helps customers negotiate bills, save money on 

subscriptions and alleviate stress on their  

personal budgets.

Douglas H. Shulman

Chairman & CEO

5  Based on ~$100bn of nonprime personal loans outstanding. Nonprime defined as VantageScore between 550 to 700. Source: Experian as of 

September 30, 2023.

6  Managed Receivables includes C&I net finance receivables as well as finance receivables serviced for our whole loan partners.

ONEMAIN ANNUAL REPORT 2023

 
FINANCIAL HIGHLIGHTS1

($ in millions, except per share amounts)

CONSOLIDATED DATA

2021

2022

2023

OPERATING DATA: 
Interest income 
Interest expense 
Income before provision for income taxes 
Net income

PER SHARE DATA: 
Diluted earnings per share 
Regular dividends per share
Total dividends per share

  BALANCE SHEET DATA:
Total assets 
Total shareholders’ equity 

$4,364 
$937 
$1,741 
$1,314

$9.88 
$2.55
$9.55

$4,435 
$892 
$1,155 
$872

$7.01
$3.80
$3.80

$4,564 
$1,019 
$840 
$641

$5.32
$4.00
$4.00

$22,095 
$3,037

$22,537 
$3,015

$24,294 
$3,186

SELECT SEGMENT DATA (NON-GAAP)

2021

2022

2023

CONSUMER & INSURANCE (“C&I”) OPERATING DATA2: 
Adjusted net income3        
Capital generation4      

PER SHARE DATA:  
C&I adjusted diluted earnings per share5 

$1,438
$1,303

$904
$1,064

$655
$794

$10.81 

$7.27 

$5.43 

MANAGED RECEIVABLES6

2021

2022

2023

$19,629

$20,753

$22,231

1  On January 1, 2023, the Company adopted ASU 2018-12, Financial Services - Insurance: Targeted Improvements to the Accounting for Long-Duration  
Contracts. In accordance with this standard, the Company has recast its prior period financial information to reflect the effects of the adoption.  
See OneMain Holdings, Inc. Annual Report on Form 10-K for year ended December 31, 2023, for additional information on the adoption of ASU  
2018-12. 

2  See OneMain Holdings, Inc. Annual Report on Form 10-K for year ended December 31, 2023, for reconciliations of the following non-GAAP measures: 

C&I adjusted pretax income and pretax capital generation.  

3  C&I adjusted net income, a non-GAAP measure, represents C&I adjusted pretax income and assumes an estimated income tax rate of 25%.  

4  Capital generation, a non-GAAP financial measure, is a key performance measure of our segment. Capital generation represents pretax capital 

generation and assumes an estimated income tax rate of 25%. 

5  C&I adjusted diluted earnings per share is calculated as C&I adjusted net income (non-GAAP) divided by the weighted average number of diluted 

shares outstanding (133.1 million shares for 2021, 124.4 million shares for 2022, and 120.6 million shares for 2023).

6  Managed Receivables includes C&I net finance receivables as well as finance receivables serviced for our whole loan partners.

ONEMAIN ANNUAL REPORT 2023

 
 
 
 
 
 
 
 
 
 
 
 
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C.  20549
FORM 10-K

(Mark One)
☑

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT
OF 1934

For the fiscal year ended December 31, 2023

OR

☐

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
ACT OF 1934

For the transition period from                              to                             

Commission file number 

001-36129 (OneMain Holdings, Inc.)
001-06155 (OneMain Finance Corporation)

ONEMAIN HOLDINGS, INC.
ONEMAIN FINANCE CORPORATION
(Exact name of registrant as specified in its charter)

Delaware (OneMain Holdings, Inc.)

Indiana (OneMain Finance Corporation)

(State of incorporation)

27-3379612

35-0416090
(I.R.S. Employer Identification No.)

601 N.W. Second Street, Evansville, IN 47708
(Address of principal executive offices)  (Zip code)

(812) 424-8031
(Registrant’s telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Securities Exchange Act of 1934:

OneMain Holdings, Inc.:

Title of each class

Trading Symbol

Name of each exchange on which registered

Common Stock, par value $0.01 per share

OMF

New York Stock Exchange

OneMain Finance Corporation: None

Securities registered pursuant to Section 12(g) of the Act: None

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.       
OneMain Holdings, Inc.                                                                                                          

OneMain Finance Corporation                                                                                            

Yes ☑ No ☐
Yes ☑ No ☐

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or 15(d) of the Act.         
OneMain Holdings, Inc.                                                                                                           

OneMain Finance Corporation                                                                                                

Yes ☐ No ☑
Yes ☐ No ☑

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange 
Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been 
subject to such filing requirements for the past 90 days.      
OneMain Holdings, Inc.                                                                                                           

OneMain Finance Corporation                                                                                               

Yes ☑ No ☐
Yes ☑ No ☐

 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to 
Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was 
required to submit such files).      
OneMain Holdings, Inc.                                                                                                           

OneMain Finance Corporation                                                                                                

Yes ☑ No ☐
Yes ☑ No ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting 
company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” 
and “emerging growth company” in Rule 12b-2 of the Exchange Act.

OneMain Holdings, Inc.:

Large accelerated filer ☑ Accelerated filer ☐

Non-accelerated filer ☐ Smaller reporting company ☐ Emerging growth company ☐

OneMain Finance Corporation:

Large accelerated filer ☐ Accelerated filer ☐

Non-accelerated filer ☑ Smaller reporting company ☐ Emerging growth company ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying 
with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. 
OneMain Holdings, Inc.                                                                                                                     

OneMain Finance Corporation                                                                                                         

Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its 
internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public 
accounting firm that prepared or issued its audit report.
OneMain Holdings, Inc.                                                                                                                     
OneMain Finance Corporation                                                                                                         

       ☑
       ☐

If securities are registered pursuant to Section 12(b) of the Act, indicate by checkmark whether the financial statements of the registrant 
included in the filing reflect the correction of an error to previously issued financial statements.
OneMain Holdings, Inc.                                                                                                                     

OneMain Finance Corporation                                                                                                         

Indicate by check mark whether any of those error corrections are restatements that required a recovery analysis of incentive-based 
compensation received by any of the registrant’s executive officers during the relevant recovery period pursuant to §240.10D-1(b).
OneMain Holdings, Inc.                                                                                                                     

OneMain Finance Corporation                                                                                                         

       ☐
       ☐

       ☐
       ☐

       ☐
       ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). 
OneMain Holdings, Inc.                                                                                                                  

OneMain Finance Corporation                                                                                                      

Yes ☐ No ☑
Yes ☐ No ☑

The aggregate market value of the voting and non-voting common equity of OneMain Holdings, Inc. held by non-affiliates as of the close of 
business on June 30, 2023 was $4,880,812,010. All of OneMain Finance Corporation’s common stock is held by OneMain Holdings, Inc.

At January 31, 2024, there were 119,766,033 shares of OneMain Holdings, Inc.'s common stock, $0.01 par value, outstanding.
At January 31, 2024, there were 10,160,021 shares of OneMain Finance Corporation's common stock, $0.50 par value, outstanding.

This annual report on Form 10-K (“Annual Report”) is a combined report being filed separately by two different registrants: OneMain 
Holdings, Inc. and OneMain Finance Corporation. OneMain Finance Corporation’s equity securities are owned directly by OneMain 
Holdings, Inc. The information in this Annual Report on Form 10-K is equally applicable to OneMain Holdings, Inc. and OneMain Finance 
Corporation, except where otherwise indicated. OneMain Finance Corporation meets the conditions set forth in General Instructions I(1)(a) 
and (b) of Form 10-K and, to the extent applicable, is therefore filing this form with a reduced disclosure format.

DOCUMENTS INCORPORATED BY REFERENCE

The information required by Part III (Items 10, 11, 12, 13, and 14) of this Annual Report on Form 10-K is incorporated by reference from 
OneMain Holdings, Inc.'s Definitive Proxy Statement for its 2024 Annual Meeting to be filed with the Securities and Exchange Commission 
pursuant to Regulation 14A.

2

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TABLE OF CONTENTS

Forward-Looking Statements     ..........................................................................................................................................................................................

PART I

Item 1.

Item 1A.

Item 1B.

Item 1C.

Item 2.

Item 3.

Item 4.

PART II

Item 5.

Item 6.

Item 7.

Item 7A.

Item 8.

Item 9.

Item 9A.

Item 9B.

Item 9C.

PART III

Item 10.

Item 11.

Item 12.

Item 13.

Item 14.

PART IV

Item 15.

Item 16.

Business    ........................................................................................................................................................................................

Risk Factors  ..................................................................................................................................................................................

Unresolved Staff Comments    .........................................................................................................................................................

Cybersecurity ................................................................................................................................................................................

Properties    ......................................................................................................................................................................................

Legal Proceedings   .........................................................................................................................................................................

Mine Safety Disclosures    ...............................................................................................................................................................

Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities    ..................

[Reserved]   .....................................................................................................................................................................................

Management’s Discussion and Analysis of Financial Condition and Results of Operations  .......................................................

Quantitative and Qualitative Disclosures About Market Risk     .....................................................................................................

Financial Statements and Supplementary Data   ............................................................................................................................

Report of Independent Registered Public Accounting Firm (OneMain Holdings, Inc.)    ........................................................

Report of Independent Registered Public Accounting Firm (OneMain Finance Corporation)    ..............................................

Financial Statements of OneMain Holdings, Inc. and Subsidiaries:    .........................................................................................

Consolidated Balance Sheets   ...............................................................................................................................................

Consolidated Statements of Operations     ...............................................................................................................................

Consolidated Statements of Comprehensive Income   ..........................................................................................................

Consolidated Statements of Shareholders’ Equity      ..............................................................................................................

Consolidated Statements of Cash Flows ..............................................................................................................................

Financial Statements of OneMain Finance Corporation and Subsidiaries:

Consolidated Balance Sheets   ...............................................................................................................................................

Consolidated Statements of Operations     ...............................................................................................................................

Consolidated Statements of Comprehensive Income   ..........................................................................................................

Consolidated Statements of Shareholder's Equity    ...............................................................................................................

Consolidated Statements of Cash Flows ..............................................................................................................................

Notes to the Consolidated Financial Statements     .......................................................................................................................

Changes in and Disagreements with Accountants on Accounting and Financial Disclosure    ......................................................

Controls and Procedures   ...............................................................................................................................................................

Controls and Procedures of OneMain Holdings, Inc.   ..........................................................................................................

Controls and Procedures of OneMain Finance Corporation   ................................................................................................

Other Information     .........................................................................................................................................................................

Disclosure Regarding Foreign Jurisdictions that Prevent Inspections      .........................................................................................

Directors, Executive Officers and Corporate Governance   ...........................................................................................................

Executive Compensation  ..............................................................................................................................................................

Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters    ....................................

Certain Relationships and Related Transactions, and Director Independence    .............................................................................

Principal Accountant Fees and Services   .......................................................................................................................................

Exhibits and Financial Statement Schedules     ................................................................................................................................

Form 10-K Summary  ....................................................................................................................................................................

8

10

20

34

34

35

35

35

36

37

38

58

59

60

62

64

65

66

67

68

70

71

72

73

74

76

128

128

128

129

130

130

131

131

131

131

131

132

132

3

GLOSSARY

Terms and abbreviations used in this report are defined below.

Term or Abbreviation

Definition

30-89 Delinquency ratio

net finance receivables 30-89 days past due as a percentage of net finance receivables

401(k) Plan

ABS

Adjusted pretax income (loss)

AHL

Annual Report

ASC

ASU

ASU 2018-12

ASU 2022-02

Average daily debt balance

OneMain 401(k) Plan

asset-backed securities
a non-GAAP financial measure used by management as a key performance measure of our 
segment
American Health and Life Insurance Company, an insurance subsidiary of OneMain 
Financial Holdings, LLC
this Annual Report on Form 10-K of OMH and OMFC for the fiscal year ended December 
31, 2023, filed with the SEC on February 9, 2024
Accounting Standards Codification

Accounting Standards Update
The accounting standard issued by FASB in August of 2018, Financial Services-Insurance:
Targeted Improvements to the Accounting for Long-Duration Contracts
The accounting standard issued by FASB in March of 2022, Financial Instruments - Credit 
Losses: Troubled Debt Restructurings and Vintage Disclosures
average of debt for each day in the period

Average net receivables

average of net finance receivables for each day in the period

Bps

Base Indenture

Board

C&I

CDO

CEO

CFO

CFPB

CISO

CMBS

Compensation Committee

basis points
indenture, dated as of December 3, 2014, by and between OMFC and Wilmington Trust, 
National Association, as trustee, and guaranteed by OMH
the OMH Board of Directors

Consumer and Insurance

collateralized debt obligations

chief executive officer

chief financial officer

Consumer Financial Protection Bureau

chief information security officer

commercial mortgage-backed securities
the committee of the OMH Board of Directors, which oversees OMH's compensation 
programs 

CTO

chief technology officer

Dodd-Frank Act

the Dodd-Frank Wall Street Reform and Consumer Protection Act

DOI

ERISA

ESP Plan
Excess Retirement Income 
Plan
Exchange Act

Department of Insurance

Employee Retirement Income Security Act of 1974

OneMain Employee Stock Purchase Plan, effective January 1, 2022

Springleaf Financial Services Excess Retirement Income Plan

Securities Exchange Act of 1934, as amended

FASB

Financial Accounting Standards Board

Fixed charge ratio

Foursight

GAAP

GAP

GLBA

earnings less income taxes, interest expense, extraordinary items, goodwill impairment, and 
any amounts related to discontinued operations, divided by the sum of interest expense and 
any preferred dividends

Foursight Capital LLC

generally accepted accounting principles in the United States of America

guaranteed asset protection

Gramm-Leach-Bliley Act

4

Term or Abbreviation

Definition

Gross charge-off ratio

annualized gross charge-offs as a percentage of average net receivables

Gross finance receivables

Guaranty Agreements

the unpaid principal balance of our personal loans. For precompute personal loans, unpaid 
principal balance is the gross contractual payments less the unaccreted balance of unearned 
finance charges. Credit card gross finance receivables equal the unpaid principal balance, 
billed interest, and fees

agreements entered into on December 30, 2013 by OMH whereby it agreed to fully and 
unconditionally guarantee the payments of principal, premium (if any), and interest on the 
Unsecured Notes

Indenture

the Base Indenture, together with all subsequent Supplemental Indentures 

Investment Company Act
IRS

Junior Subordinated Debenture

Investment Company Act of 1940
Internal Revenue Service
$350 million aggregate principal amount of 60-year junior subordinated debt issued by 
OMFC under an indenture dated January 22, 2007, by and between OMFC and Deutsche 
Bank Trust Company, as trustee, and guaranteed by OMH

KBRA

LIBOR

Managed receivables

Military Lending Act

MITRE ATT&CK

Modified finance receivables

Moody’s

NAV

Net charge-off ratio

Net finance receivables

Net interest income

NIST

NQDC Plan

Kroll Bond Rating Agency, Inc.

London Interbank Offered Rate
consist of our C&I net finance receivables and finance receivables serviced for our whole 
loan sale partners
governs certain consumer lending to active-duty service members and covered dependents 
and limits, among other things, the interest rate that may be charged

Adversarial Tactics, Techniques and Common Knowledge; a framework, set of data 
matrices, and assessment tool developed by MITRE Corporation to help organizations 
understand their security readiness and uncover vulnerabilities in their defenses

finance receivable contractually modified, subsequent to the adoption of ASU 2022-02 on 
January 1, 2023, as a result of the borrower’s financial difficulties
Moody’s Investors Service, Inc.

net asset valuation

annualized net charge-offs as a percentage of average net receivables
gross finance receivables plus deferred origination costs. Personal loans also include accrued 
finance charges and fees and exclude unearned fees
interest income less interest expense

National Institute of Standards and Technology

OneMain Nonqualified Deferred Compensation Plan, effective January 1, 2022

NYDFS

ODART

OMFC

OMFG

OMFH

OMFIT

OMH

Omnibus Plan

OneMain

Open accounts

Other securities

New York Department of Financial Services

OneMain Direct Auto Receivables Trust

OneMain Finance Corporation

OneMain Financial Group, LLC

OneMain Financial Holdings, LLC

OneMain Financial Issuance Trust

OneMain Holdings, Inc.

OneMain Holdings, Inc. Amended 2013 Omnibus Incentive Plan, under which equity-based 
awards are granted to selected management employees, non-employee directors, independent 
contractors, and consultants

OneMain Holdings, Inc. and OneMain Finance Corporation, collectively with their 
subsidiaries
consist of credit card accounts that are not charged-off or closed accounts with a zero 
balance as of period end
primarily consist of equity securities and those securities for which the fair value option was 
elected. Other securities recognize unrealized gains and losses in investment revenues

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Term or Abbreviation

Definition

Pretax capital generation

Private Secured Term Funding

Purchase volume

Recovery ratio

RMBS

RSUs

S&P

SEC

a non-GAAP financial measure used by management as a key performance measure of our 
segment, defined as C&I adjusted pretax income (loss) excluding the change in C&I 
allowance for finance receivable losses

$350 million aggregate principal amount of debt collateralized by our personal loans issued 
on April 25, 2022
consists of credit card purchase transactions in the period, including cash advances, net of 
returns
annualized recoveries on net charge-offs as a percentage of average net receivables

residential mortgage-backed securities

restricted stock units

S&P Global Ratings

U.S. Securities and Exchange Commission

Securities Act

Securities Act of 1933, as amended

Segment Accounting Basis

SERP

Social Bond

SOFR

a basis used to report the operating results of our C&I segment and our Other components, 
which reflects our allocation methodologies for certain costs and excludes the impact of 
applying purchase accounting

Supplemental Executive Retirement Plan
$750 million of 3.50% Senior Notes due 2027 issued by OMFC on June 22, 2021 and 
guaranteed by OMH
Secured Overnight Financing Rate

SpringCastle Portfolio

loans the Company previously owned and now services on behalf of a third party

Stockholders Agreement

Amended and Restated Stockholders Agreement dated as of June 25, 2018 between 
OneMain Holdings, Inc. and OMH Holdings, L.P.

Supplemental Indentures

Tangible equity

collectively, the following supplements to the Base Indenture:  Fifth Supplemental 
Indenture, dated as of March 12, 2018; Sixth Supplemental Indenture, dated as of May 11, 
2018; Eighth Supplemental Indenture, dated as of May 9, 2019; Ninth Supplemental 
Indenture, dated as of November 7, 2019;  Eleventh Supplemental Indenture, dated as of 
December 17, 2020; Twelfth Supplemental Indenture, dated as of June 22, 2021; Thirteenth 
Supplemental Indenture, dated as of August 11, 2021; Fourteenth Supplemental Indenture, 
dated June 20, 2023; Fifteenth Supplemental Indenture, dated June 22, 2023; and Sixteenth 
Supplemental Indenture, dated as of December 13, 2023
total equity less accumulated other comprehensive income or loss

Tangible managed assets

total assets less goodwill and other intangible assets

TDR finance receivables

troubled debt restructured finance receivables. Debt restructuring, prior to the adoption of 
ASU 2022-02 on January 1, 2023, in which a concession is granted to the borrower as a 
result of economic or legal reasons related to the borrower’s financial difficulties

Triton

Triton Insurance Company, an insurance subsidiary of OneMain Financial Holdings, LLC

Trust preferred securities

Unearned finance charges

Unencumbered receivables

Unsecured corporate revolver

Unsecured Notes

capital securities classified as debt for accounting purposes but due to their terms are 
afforded, at least in part, equity capital treatment in the calculation of effective leverage by 
rating agencies

the amount of interest that is capitalized at time of origination on a precompute loan that will 
be earned over the remaining contractual life of the loan
unencumbered unpaid principal balance of our personal loans and credit cards. For 
precompute personal loans, unpaid principal balance is the gross contractual payments less 
the unaccreted balance of unearned finance charges. Credit cards exclude billed interest, 
fees, and closed accounts with balances
unsecured revolver with a maximum borrowing capacity of $1.3 billion, payable and due on 
October 25, 2026
the notes, on a senior unsecured basis, issued by OMFC and guaranteed by OMH

VIEs

VFN

VOBA

variable interest entities

variable funding note

value of business acquired

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Term or Abbreviation

Definition

Weighted average interest rate

annualized interest expense as a percentage of average debt

XBRL

Yield

eXtensible Business Reporting Language

annualized finance charges as a percentage of average net receivables

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Forward-Looking Statements

This report contains “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. 
Forward-looking statements are not statements of historical fact, but instead represent only management’s current beliefs 
regarding future events. By their nature, forward-looking statements are subject to risks, uncertainties, assumptions, and other 
important factors that may cause actual results, performance, or achievements to differ materially from those expressed in or 
implied by such forward-looking statements. We caution you not to place undue reliance on these forward-looking statements, 
which speak only as of the date they were made. We do not undertake any obligation to update or revise these forward-looking 
statements to reflect events or circumstances after the date of this report or to reflect the occurrence of unanticipated events or 
the non-occurrence of anticipated events, whether as a result of new information, future developments, or otherwise, except as 
required by law. Forward-looking statements include, without limitation, statements concerning future plans, objectives, goals, 
projections, strategies, events, or performance, and underlying assumptions and other statements related thereto. Statements 
preceded by, followed by or that otherwise include the words “anticipates,” “appears,” “assumes,” “believes,” “can,” 
“continues,” “could,” “estimates,” “expects,” “forecasts,” “foresees,” “goals,” “intends,” “likely,” “objective,” “plans,” 
“projects,” “target,” “trend,” “remains,” and similar expressions or future or conditional verbs such as “could,” “may,” “might,” 
“should,” “will,” or “would” are intended to identify forward-looking statements, but these words are not the exclusive means 
of identifying forward-looking statements. Important factors that could cause actual results, performance, or achievements to 
differ materially from those expressed in or implied by forward-looking statements include, without limitation, the following:

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adverse changes and volatility in general economic conditions, including the interest rate environment and the 
financial markets;

the sufficiency of our allowance for finance receivable losses; 

increased levels of unemployment and personal bankruptcies;

the current inflationary environment and related trends affecting our customers;

natural or accidental events such as earthquakes, hurricanes, pandemics, floods, or wildfires affecting our customers, 
collateral, or our facilities;

a failure in or breach of our information, operational or security systems, or infrastructure or those of third parties, 
including as a result of cyber incidents, war, or other disruptions;

the adequacy of our credit risk scoring models;

geopolitical risks, including recent geopolitical actions outside the U.S.;

adverse changes in our ability to attract and retain employees or key executives;

increased competition or adverse changes in customer responsiveness to our distribution channels or products;

changes in federal, state, or local laws, regulations, or regulatory policies and practices or increased regulatory scrutiny 
of our business or industry;

risks associated with our insurance operations; 

the costs and effects of any actual or alleged violations of any federal, state, or local laws, rules or regulations;

the costs and effects of any fines, penalties, judgments, decrees, orders, inquiries, investigations, subpoenas, or 
enforcement or other proceedings of any governmental or quasi-governmental agency or authority;

our substantial indebtedness and our continued ability to access the capital markets and maintain adequate current 
sources of funds to satisfy our cash flow requirements; 

our ability to comply with all of our covenants; and

the effects of any downgrade of our debt ratings by credit rating agencies.

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We also direct readers to the other risks and uncertainties discussed in Part I - Item 1A. “Risk Factors” of this report and in 
other documents we file with the SEC.

If one or more of these or other risks or uncertainties materialize, or if our underlying assumptions prove to be incorrect, our 
actual results may vary materially from what we may have expressed or implied by these forward-looking statements. You 
should specifically consider the factors identified in this report and in the documents we file with the SEC that could cause 
actual results to differ before making an investment decision to purchase our securities and should not place undue reliance on 
any of our forward-looking statements. Furthermore, new risks and uncertainties arise from time to time, and it is impossible for 
us to predict those events or how they may affect us.

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PART I 

Item 1. Business.

BUSINESS OVERVIEW

This report combines the Annual Reports on Form 10-K for the year ended December 31, 2023 for OneMain Holdings, Inc. 
(“OMH”), a publicly held financial service holding company, and its wholly owned direct subsidiary, OneMain Finance 
Corporation (“OMFC”). OMFC is the issuing entity of our outstanding public debt securities and all of OMFC’s common stock 
is owned by OMH. The information in this combined report is equally applicable to OMH and OMFC, except where otherwise 
indicated. OMH and OMFC are referred to in this report, collectively with their subsidiaries, whether directly or indirectly 
owned, as “the Company,” “OneMain,” “we,” “us,” or “our.”

As one of the nation’s leaders in offering nonprime consumers responsible access to credit, we:

provide responsible personal loan products;
offer credit card products;
offer optional products;
offer a customer-focused financial wellness program;
service loans owned by us and third parties;
pursue strategic acquisitions and dispositions of assets and businesses; and

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• may establish joint ventures or enter into other strategic alliances.

We provide origination, underwriting, and servicing of personal loans. In addition, we offer two credit cards, BrightWay and 
BrightWay+, through a third-party bank partner from which we purchase the receivable balances. We believe we are well 
positioned for future growth with an experienced management team, proven access to the capital markets, and strong demand 
for consumer credit. At December 31, 2023, we had $21.3 billion of finance receivables due from approximately 2.8 million
customer accounts. We also service personal loans for our whole loan sale partners. At December 31, 2023, we had $22.2 
billion of managed receivables due from approximately 3.0 million customer accounts.

Our branch network of approximately 1,400 locations in 44 states is staffed with expert personnel and is complemented by our 
digital lending and servicing capabilities and central operations staff, which allow us to serve customers in person, digitally, and 
over the phone. 

INDUSTRY AND MARKET OVERVIEW

We operate in the consumer finance industry serving consumers who have limited access to credit from banks, credit card 
companies, and other lenders. Using third party market data as of December 2023 and internally aligning to our current product 
offerings, we estimate U.S. nonprime consumers collectively have approximately $1.3 trillion of outstanding borrowings in the 
form of personal loans, auto loans and leases, and credit cards. We believe this large market provides us with an attractive 
growth opportunity.

Our national branch network and digital platform, combined with our central operational capabilities, provide an opportunity to 
serve this market efficiently and responsibly. In addition, our auto finance and credit card offerings continue to deepen our 
existing customer relationships, attract new customers, and further our vision to become the lender of choice for nonprime 
customers. We believe we are well-positioned to capitalize on the significant growth and expansion opportunity within our 
industry. See also “Competition” included in this report.

SEGMENT

Consumer and Insurance

At December 31, 2023, Consumer and Insurance (“C&I”) was our only reportable segment. We originate and service unsecured 
and secured personal loans, including auto finance, offer credit cards, and provide optional credit and non-credit insurance and 
other optional products through our branch and central operations, as well as our digital platform. Personal loan origination and 
servicing, credit cards, and insurance products form the core of our operations.

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Our insurance business is conducted through our wholly owned insurance subsidiaries, American Health and Life Insurance 
Company (“AHL”) and Triton Insurance Company (“Triton”). AHL is a life and health insurance company licensed in 49 
states, the District of Columbia, and Canada to write credit life, credit disability, and non-credit insurance products. Triton is a 
property and casualty insurance company licensed in 50 states, the District of Columbia, and Canada to write credit involuntary 
unemployment, credit disability, and collateral protection insurance. See Note 10 of the Notes to the Consolidated Financial 
Statements in Part II - Item 8 in this report for further information on our insurance business.

Products and Services. Our personal loan business comprises products and services that have performed well through various 
market conditions. Our personal loans are non-revolving, with a fixed rate, have fixed terms generally between three to six 
years, and are secured by automobiles, other titled collateral, or are unsecured. Our loans have no pre-payment penalties. Credit 
cards are open-ended, revolving, with a fixed rate, and are unsecured.

We also offer optional credit insurance products to our customers, including credit life insurance, credit disability insurance, 
and credit involuntary unemployment insurance. Credit life insurance insures the borrower’s life, paying the outstanding 
finance receivable upon the borrower’s death. Credit disability insurance provides scheduled monthly loan payments during 
borrower’s disability, while credit involuntary unemployment insurance provides scheduled monthly loan payments during 
involuntary unemployment. Our other optional products primarily consist of traditional term life policies, optional membership 
plans from an unaffiliated company and Guaranteed Asset Protection (“GAP”) coverage, to cover the shortfall between the 
customer’s auto loan balance and the payment amount made by the customer’s primary auto insurance. 

We require collateral protection insurance, at the customer’s expense, when they fail to maintain required insurance on property 
pledged as collateral for the finance receivable, that protects the value of that collateral.

We provide our customers financial wellness tools, free of charge. Trim by OneMain is a financial wellness platform intended 
to help improve our customers’ financial well-being. Some of the features currently offered include bill negotiation, 
subscription management, budgeting, and spend tracking. 

Customer Development. We staff each of our branch locations with local well-trained personnel, including professionals who 
have significant experience in the industry. Our business benefits from an origination and servicing process that leverages our 
local community presence. Our customers often develop a relationship with their local office representatives, which we believe 
not only improves the credit performance of our personal loans but also improves customer loyalty and the longer-term 
relationship.

We solicit customers through a variety of channels, including but not limited to direct mail offers, affiliate partners, targeted 
online advertising, search engines, and e-mail. We use proprietary modeling, along with data purchased from credit bureaus, 
alternative data providers, and our existing data/experience to acquire and develop new and profitable customer relationships.

Our digital platform allows current and prospective customers the ability to apply for and close a personal loan online, at 
www.onemainfinancial.com. Our digital user experience includes video, chat, and co-browsing with customers. These tools 
simplify and optimize the customer experience. 

We offer borrowers an option to close remotely through our digital platform without coming into a branch location. Our 
applications, regardless of whether they are completed in person, over the phone, or online, go through our best-in-class 
underwriting processes, including an ability-to-pay assessment, monthly budgeting, income verification, and central automated 
credit decisioning. Our goal is to continue to improve the way we serve our customers and extend responsible credit, so 
customers are able to repay their loans.

Credit Risk. Credit quality is driven by our long-standing underwriting philosophy, which considers a prospective customer’s  
willingness and capacity to repay the personal loan. We use credit risk scoring models at the time of the credit application to 
assess the applicant’s likelihood of repaying the loan. We develop these models using numerous factors, including past 
customer credit repayment experience, application data, and alternative data sources, while periodically revalidating these 
models based on recent portfolio performance. Our underwriting process for our personal loans also includes an assessment of 
the applicant’s income and expenses to ensure he or she has the capacity to repay the loan. We obtain a security interest in titled 
property for our secured personal loans.

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Our customers are primarily considered nonprime and therefore a higher credit risk, who often require significantly higher 
levels of servicing than prime customers. As a result, we generally charge these customers higher interest rates. We may extend 
the opportunity of a deferment and bring the customer current if they are experiencing a temporary financial hardship. We 
evaluate the borrower’s financial situation to ensure that it is temporary and the ability to resume monthly payments would be 
solved by the deferment. If we believe the borrower’s financial difficulties are not temporary, the account is evaluated for other 
methods of borrower assistance, such as modification of loan terms. A re-age may also be offered to assist delinquent customers 
who have experienced financial difficulties but have demonstrated both an ability and a willingness to repay their loan. After 
the re-age, the customer’s account status is brought current.

Account Servicing. Account servicing and collections for our finance receivables are handled at the branch location, in our 
central service centers, through our digital platform, or third-party servicers. Servicing and collection activity is conducted and 
documented on systems that log and maintain a permanent record of all transactions and may also be used to assess a 
customer’s application. The systems permit branch office management to review the individual and collective performance of 
branch locations for which they are responsible.

CENTRAL OPERATIONS

We continually seek to identify functions that could be more effective if centralized to achieve reduced costs or free our lending 
specialists to service our customers and market our products. Our central operational functions support the following:

soliciting business;
processing payments;
originating personal loans;
issuing and servicing optional products;
servicing of certain delinquent personal loans;

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• managing litigation requests against delinquent borrowers;
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tracking collateral protection insurance;
repossessing and re-marketing of titled collateral; 
supervising sales and retention of customers; and

We currently have servicing facilities in Mendota Heights, Minnesota; Tempe, Arizona; London, Kentucky; Evansville, 
Indiana; Fort Mill, South Carolina; and Fort Worth, Texas. We believe these facilities position us for additional portfolio 
purchases and/or fee-based servicing, as well as additional flexibility in the servicing of our lending products.

OPERATIONAL CONTROLS

We continuously strive to strengthen our system of internal controls to ensure compliance with laws, rules, and regulations, and 
to improve the oversight of our operations. We evaluate internal systems, processes, and controls to mitigate operational risk 
and control and monitor our businesses through a variety of methods including the following:

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our operational policies and procedures that standardize various aspects of lending and collections;

our branch finance receivable systems control loan size, interest rates, maturity dates, and fees of our customers’ 
accounts; create loan documents specific to the state in which the branch location operates or to the customer’s 
location if the loan is made electronically through our central operations; and control cash receipts and 
disbursements;

our accounting personnel reconcile bank accounts, investigate discrepancies, and resolve differences;

our credit risk management system reports allow us to track individual branch location performance and to monitor 
lending and collection activities;

our cybersecurity incident response plan establishes a team that responds to cybersecurity incidents by identifying, 
evaluating, investigating, resolving, and remediating incidents impacting our information and information systems;

our executive level reporting is available to headquarters and field operations management to review the status of 
activity through the close of business of the prior day;

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our branch operations management structure, Regional Quality Coordinators, and Compliance Field Examination 
teams are designed to oversee a large, decentralized organization with succeeding levels of supervision and are 
staffed with experienced personnel;

our branch and central operations compensation plans are based on credit quality and compliance, and are regularly 
reviewed for consistency with overall corporate goals and customer service;

our compliance department assesses our compliance with applicable federal and state laws and regulations and our 
internal policies and procedures; oversees training to ensure team members have an understanding of such laws, 
regulations, policies, and procedures that impact their job responsibilities; and manages our regulatory examination 
process;

our Executive Office of Customer Care maintains our consumer complaint resolution and reporting process; and

our internal audit department audits our business for adherence to operational policies and procedures, and 
compliance with federal and state laws and regulations.

PRIVACY, DATA PROTECTION, AND CYBERSECURITY 

Regulatory and legislative activity in the areas of privacy, data protection, and cybersecurity continues to increase worldwide. 
We have established policies and practices that provide a framework for compliance with applicable privacy, data protection, 
and cybersecurity laws and work to meet evolving customer expectations. Our regulators are increasingly focused on the 
adequacy of these policies and practices, including with respect to providing consumers with choices about how we use and 
share their information, and the processes we take to safeguard their personal information and account access.

Our consumer businesses are subject to the privacy, disclosure, and safeguarding provisions of the Gramm-Leach-Bliley Act 
(“GLBA”) and Regulation P, which implements the GLBA. Among other things, the GLBA imposes certain limitations on our 
ability to share customers’ nonpublic personal information with nonaffiliated third parties and, pursuant to the Federal Trade 
Commission’s Safeguards Rule, requires us to develop, implement, and maintain a written comprehensive cybersecurity 
program containing safeguards that are appropriate to the size and complexity of our business, the nature and scope of our 
activities, and the sensitivity of customer information that we process. In December 2021 and October 2023, the Federal Trade 
Commission published amendments to its Safeguards Rule that prescribe more specific administrative and technical 
requirements for a financial institution’s cybersecurity program. Various states also have adopted laws, rules, and regulations 
pertaining to privacy and/or cybersecurity that may be as, or more stringent and expansive than federal requirements. These 
state laws include, but are not limited to, the California Consumer Privacy Act (as amended by the California Privacy Rights 
Act of 2020), the Oregon Consumer Privacy Act, and the New York Department of Financial Services (“NYDFS”) 
Cybersecurity Regulation. Certain of these requirements may apply to the personal information of our employees and 
contractors, as well as to our customers. Various U.S. federal, state, and territory regulators have also enacted, or are in the 
process of enacting, data security breach notification requirements that are applicable to us.

For further discussion on our cybersecurity risk management and strategy, see “Cybersecurity” in Part I - Item 1C. included in 
this report.

REGULATION

Federal Laws

Various federal laws and regulations govern credit origination, servicing, and collections, including:

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the Dodd-Frank Wall Street Reform and Consumer Protection Act (the "Dodd-Frank Act") (which, among other 
things, created the Consumer Finance Protection Bureau (“CFPB”));

the Equal Credit Opportunity Act (which, among other things, prohibits discrimination against creditworthy 
applicants) and Regulation B, which implements this statute;

the Fair Credit Reporting Act (which, among other things, governs the use of credit bureau reports and reporting 
information to credit bureaus) and Regulation V, which implements this statute;

the Truth in Lending Act (which, among other things, governs disclosure of applicable charges and other terms of 
consumer credit) and Regulation Z, which implements this statute;

the Fair Debt Collection Practices Act (which, among other things, governs practices in collecting certain debts) and 
Regulation F, which implements this statute;

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the Gramm-Leach-Bliley Act (which, among other things, governs the handling of personal financial information) 
and Regulation P, which implements this statute;

the Military Lending Act (which, among other things, governs certain consumer lending to active-duty military 
servicemembers and their spouses and covered dependents, and limits the interest rate and certain fees, charges and 
premium they may be charged on certain loans);

the Servicemembers Civil Relief Act (which, among other things, can impose limitations on the interest rate and the 
servicer’s ability to collect on a loan originated with an obligor who is on active-duty status and up to nine months 
thereafter);

the Real Estate Settlement Procedures Act (which regulates the making and servicing of closed end residential 
mortgage loans) and Regulation X, which implements this statute;

the Federal Trade Commission’s Consumer Claims and Defenses Rule, also known as the “Holder in Due Course” 
Rule (which, among other things, allows a consumer to assert, against the assignees of certain credit contracts, 
certain claims that the consumer may have against the originator of the credit contracts); and

the Federal Trade Commission Act (which, among other things, prohibits unfair and deceptive acts and practices).

The Dodd-Frank Act and the regulations promulgated thereunder have affected and are likely in the future to affect our 
operations in terms of increased oversight of financial services products by the CFPB and the imposition of restrictions on the 
terms of certain loans. Among regulations the CFPB has promulgated are mortgage servicing regulations that are applicable to 
the remaining real estate loan portfolio serviced by or for OneMain. The CFPB has significant authority to implement and 
enforce federal consumer finance laws, including the protections established in the Dodd-Frank Act, as well as the authority to 
identify and prohibit unfair, deceptive, and abusive acts and practices. In addition, under the Dodd-Frank Act, securitizations of 
loan portfolios are subject to certain restrictions and additional requirements, including requirements that the originator retain a 
portion of the credit risk of the securities sold and the reporting of buyback requests from investors. We also utilize third-party 
debt collectors and will continue to be responsible for oversight of their procedures and controls, as they pertain to our 
collection activities. 

The CFPB has supervisory authority with respect to various federal consumer protection laws for some providers of consumer 
financial products and services, such as any nonbank that it has reasonable cause to determine has engaged or is engaging in 
conduct that poses risks to consumers with regard to consumer financial products or services. In addition to the authority to 
bring nonbanks under the CFPB’s supervisory authority based on risk determinations, the CFPB also has authority under the 
Dodd-Frank Act to supervise nonbanks, regardless of size, in certain specific markets, such as mortgage companies (including 
mortgage originators, brokers, and servicers) and payday lenders. Currently, the CFPB has supervisory authority over the 
Company as a mortgage servicer.

The Dodd-Frank Act also gives the CFPB supervisory authority over entities that are designated as “larger participants” in 
certain financial services markets, including the auto financing market and the consumer installment lending market. On June 
30, 2015, the CFPB published its final rule for designating “larger participants” in the auto financing market. With the adoption 
of this regulation, we are considered a larger participant in the auto financing market and are subject to supervision and 
examination by the CFPB. In addition, in its Spring 2018 rulemaking agenda, the CFPB stated that it had decided to classify as 
“inactive” certain rulemakings previously identified in the expectation that the final decisions on proceeding will be made by 
the next permanent director. A larger-participant rule for consumer installment loans was one of the rulemaking initiatives 
designated as inactive. It is not known if or when the CFPB may consider reactivating the rulemaking process for the larger-
participant rule for consumer installment loans.

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The investigation and enforcement provisions of Title X of the Dodd-Frank Act may adversely affect our business if the CFPB 
or one or more state attorneys general or state regulators believe that we have violated any federal consumer financial protection 
laws, including the prohibition in Title X against unfair, deceptive, or abusive acts or practices. The CFPB is authorized to 
conduct investigations to determine whether any person is engaging in, or has engaged in, conduct that violates federal 
consumer financial protection laws, and to initiate enforcement actions for such violations, regardless of its direct supervisory 
authority. Investigations may be conducted jointly with other regulators. The CFPB has the authority to impose monetary 
penalties for violations of federal consumer financial laws, require remediation of practices, and pursue administrative 
proceedings or litigation for violations of federal consumer financial laws (including the CFPB’s own rules). In these 
proceedings, the CFPB can obtain cease and desist orders (which can include orders for restitution or rescission of contracts, as 
well as other kinds of affirmative relief) and monetary penalties for violations of law, as well as reckless or knowing violations 
of federal consumer financial laws (including the CFPB’s own rules). Also, the Dodd-Frank Act empowers state attorneys 
general and state regulators to bring civil actions against state-chartered companies, among others, for enforcement of the 
provisions of Title X of the Dodd-Frank Act, including CFPB regulations issued under Title X, and to secure remedies provided 
under Title X or other law.

The Dodd-Frank Act also requires that a securitizer generally retain not less than 5% of the credit risk for certain types of 
securitized assets that are created, transferred, sold, or conveyed through issuance of asset-backed securities with an exception 
for securitizations that are wholly composed of “qualified residential mortgages.” The risk retention requirement has reduced 
the amount of financing typically obtained from our securitization transactions and has imposed compliance costs on our 
securitizations and costs with respect to certain of our financing transactions. With respect to each financing transaction that is 
subject to the risk retention requirements of the Dodd-Frank Act, we either retain at least 5% of the balance of each such class 
of debt obligations and at least 5% of the residual interest in each related VIE or retain at least 5% of the fair value of all ABS 
interests (as defined in the risk retention requirements), which is satisfied by retention of the residual interest in each related 
VIE, which, in each case, collectively, represents at least 5% of the economic interest in the credit risk of the securitized assets 
in satisfaction of the risk retention requirements. 

State Laws

Various state laws and regulations also govern credit originations, servicing, and collections. Many states have laws and 
regulations that are similar to the federal laws referred to above, but the degree and nature of such laws and regulations vary 
from state to state. While federal laws preempt similar state laws in some instances, many times compliance with state laws and 
regulations is still required.

In general, these additional state laws and regulations, under which we conduct a substantial amount of our lending business:

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provide for state licensing and periodic examination of lenders and loan originators, including state laws adopted or 
amended to comply with licensing requirements of the federal Secure and Fair Enforcement for Mortgage Licensing 
Act of 2008 (which, in some states, requires licensing of individuals who perform real estate loan modifications);

require the filing of reports with regulators and compliance with state regulatory capital requirements;

impose maximum term, amount, interest rate, and limit other charges;

create consumer privacy rights and impose obligations on how we collect, process, store, and share certain 
information, and may require us to notify customers, employees, state attorneys general, regulators, and others in the 
event of a security breach;

regulate whether and under what circumstances we may offer optional products in connection with a lending 
transaction; and

provide for additional consumer protections.

There is a clear trend of increased state regulation on credit origination, servicing and collection, as well as more detailed 
reporting, more detailed examinations, and coordination of examinations among the states.

State authorities also regulate and supervise our insurance business. The extent of such regulation varies by product and by 
state, but relates primarily to the following:

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licensing;

conduct of business, including marketing and sales practices;

periodic financial and market conduct examination of the affairs of insurers;

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form and content of required financial reports;

standards of solvency;

limitations on the payment of dividends and other affiliate transactions;

types of products offered;

approval of policy forms and premium rates;

formulas used to calculate any unearned premium refund due to an insured customer;

permissible investments;

deposits of securities for the benefit of policyholders;

reserve requirements for unearned premiums, losses, and other purposes; and

claims processing.

Canadian Laws

The Canadian federal and provincial insurance regulators regulate and supervise the insurance made available to borrowers 
through a third-party Canadian lender. Its regulation and supervision relate primarily to the following:

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licensing;

conduct of business, including marketing and sales practices;

periodic financial and market conduct examination of the affairs of insurers;

form and content of required financial reports;

standards of solvency;

limitations on the payment of dividends and other affiliate transactions;

types of products offered; and

reserve requirements for unearned premiums, losses, and other purposes.

COMPETITION

We operate in the consumer lending industry with a focus on serving the nonprime customer through our national branch 
network, central operations, affiliate partners, online, and over the phone.

There are numerous local, regional, and national competitors that seek to serve the non-prime consumers and that operate 
within our geographic network or over the internet offering similar products and services. Competition between lenders occurs 
primarily on the basis of customer experience, price, speed of service, flexibility of loan terms offered, and operational 
capability.

Our credit cards compete with many local, regional, and national issuers in the non-prime credit card industry. Competition 
between credit card issuers occurs primarily based on customer experience, price, credit availability, rewards programs, and 
service quality.

We believe that we possess several competitive strengths that allow us to compete effectively with other lenders in our industry. 
We utilize an omnichannel operating model, including a digital lending footprint and a branch network rooted in local 
communities. Our national branch network serves as a proven distribution channel. We also have proven analytics that allow us 
to have strong loss performance through economic cycles. We believe our deep understanding of local markets and customers, 
together with our proprietary underwriting process, sophisticated data analytics, and decisioning tools allow us to price, 
manage, and monitor risk effectively through changing economic conditions. 

SEASONALITY

See “Management’s Discussion and Analysis of Financial Condition and Results of Operations—Seasonality” in Part II - Item 
7 in this report for discussion of our seasonal trends.

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HUMAN CAPITAL

Overview

OneMain is dedicated to providing credit solutions to help hardworking Americans improve their financial well-being by 
offering products that are designed to be the starting point for their financial stability and growth. As of December 31, 2023, we 
had approximately 9,100 employees. Our commitment to help our community starts with our own team members. We believe 
in putting people first with a focus on recruiting, developing, and supporting our team members, and celebrating the 
communities in which we operate. We believe a diverse talent pool and inclusive work environment makes us stronger, helps us 
fulfill our Company’s mission, and connects us with the customers and communities we serve. Finally, we believe that 
integrity, transparency, and respect are at the heart of our success, and that these ethical values must inform every interaction 
we have with customers and with each other. 

Diversity and Inclusion

We strive to recruit, train, and retain outstanding, diverse team members that believe in our mission, live our values, and go the 
extra mile for our customers. Our inclusive culture allows team members at all levels of the organization to further their careers 
and achieve both their personal and professional goals. Our Diversity Council is sponsored by our Chief Executive Officer and 
our Chief Human Resources Officer. Council members represent a cross section of leadership in various roles and geographies 
who provide thought leadership and champion internal and external diversity initiatives in support of the organization. Our 
diversity strategy, which we treat as an important business priority, has three pillars: (i) hiring and retaining diverse talent, (ii) 
talent pipeline and progression, and (iii) creating a culture of inclusion. We partner with organizations, including Veteran Job 
Mission and Direct Employers Association, to help recruit a diverse workforce. All OneMain leaders and team members receive 
unconscious-bias training aimed at creating a positive, inclusive work environment.

We require diverse candidates (women or minorities) to be considered for all leadership roles. This commitment to diversity 
begins with the Board, whose membership includes 50% ethnic or racial minorities and 25% women. OneMain’s 2022 U.S. 
Equal Employment Opportunity (“EEO-1”) Report is available on our Investor Relations website, further demonstrating our 
commitment to accountability and transparency.

All managers are accountable for attracting and retaining high-quality, diverse talent, and creating a respectful, inclusive work 
environment as part of their goals and our leadership attributes. In addition, each year team members have the opportunity to 
provide candid feedback in an Employee Engagement Survey on how engaged they are and how enabled they feel in their roles 
at OneMain. As of December 31, 2023, 90% of team members participated in the annual Employee Engagement Survey.

Talent Retention and Development

We believe that motivated and engaged team members are more productive, innovative, and collaborative, which in turn helps 
consistently deliver an excellent customer experience. OneMain equips each team member at all levels of our organization with 
the tools and support, both personal and professional, to further their careers. We empower our employees to learn new skills, 
meet personalized development goals, and grow their careers. Team members are guided through their performance 
management with regular goal setting and coaching. OneMain conducts regular employee trainings, including Continuing 
Professional Education and leadership development at each level. OneMain maintains a Women’s Leadership Development 
program, a Diverse Talent Leadership program, and offers allyship training for managers. We also hold a virtual series of Day 
of Inclusion events and partner with PFLAG, an organization dedicated to supporting, educating, and advocating for LGBTQ+ 
people and their families, to offer Straight for Equality development sessions. We continue to invest in our employees and 
believe training and professional development is critical to maintaining our talent competitiveness and providing best-in-class 
service for our customers.

Compensation and Benefits

We offer a total rewards package, which includes competitive compensation, incentives, and comprehensive benefits that will 
attract, retain, and motivate talent within our organization. Our compensation and benefits package includes competitive pay, 
healthcare, retirement benefits, as well as paid time off and holidays, parental leave, disability benefits, military leave, and paid 
development and volunteer time off, along with other benefits and employee resources. 

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Human Rights

OneMain recognizes our responsibility to help protect and promote human rights, and we strive to meet our responsibility to 
respect human rights with our team members, customers, and the communities we serve. A copy of our Human Rights 
Statement is available on our Investor Relations website.

IMPACT 

Our Impact strategy is guided by three priorities reflecting our commitment to social responsibility: building trust and strong 
relationships with our stakeholders, providing responsible credit solutions, and contributing to our communities through 
education, financial wellness, and volunteerism.

Our approach to Impact is a natural extension of our mission to continue to support and improve the financial well-being of our 
customers, communities, and team members. We are mindful of challenges faced by our customers and continue to prioritize 
offering them support through our borrower assistance programs. We also contributed to support financial literacy, community 
and economic development, food insecurity, and disaster relief initiatives. 

Our Impact Executive Council consists of a diverse group of senior executives, appointed by the Chief Executive Officer 
(“CEO”), reporting directly to the Nominating and Corporate Governance Committee of the Board on Impact issues. These 
senior executives each hold responsibility for different Impact workstreams. The increased oversight by these leaders reflects 
the Company’s commitment to monitoring Impact matters and risks for potential effects on the Company and the consumer 
lending industry, as well as potential opportunities that we may gain through proactive identification of Impact issues.

In June 2021, OMFC issued its inaugural Social Bond, with the net proceeds committed to serving credit-disadvantaged 
communities around the country. Furthermore, at least 75% of the loans funded by the Social Bond are allocated to women or 
minority borrowers as outlined in OneMain’s Social Bond Framework. In April 2022, OMFC completed its first social 
securitization in which we issued notes backed by personal loans made to individuals with mailing addresses containing zip 
codes in rural communities, with 75% of such loans made to borrowers with annual net income of $50,000 or less. Our social 
debt issuances reinforce our commitment to financial inclusion and providing underrepresented communities with access to 
safe, affordable credit. They also provide concrete and measurable funding vehicles to advance the Company’s Impact program. 
Additional information regarding our Social Bonds and Social Bond Framework is available on our Investor Relations website.

We continue to advance our mission to improve the financial well-being of hardworking Americans, particularly those in 
underserved communities. In 2022, we made a $50 million commitment to support minority depository institutions and a 
military veteran owned and operated investment bank supporting job placement and transition services for veterans.

As part of our commitment to financial wellness, Credit Worthy by OneMain Financial is a $4 million commitment with 
strategic partner EVERFI, a global social-impact technology provider, to develop and distribute free, digital financial education 
to high schools nationwide over four academic school years. Since program inception, we have delivered the curriculum to 
more than 3,400 schools and 275,000 students. The curriculum is designed to drive meaningful social impact in communities by 
teaching high school students about building credit and managing debt. Through interactive virtual and in-person classroom 
sessions, Credit Worthy helps students start early on the path to financial wellness. More than half of the schools using the 
digital curriculum during the academic year were low-to-moderate income. As part of Credit Worthy by OneMain Financial, we 
will award up to $300,000 in scholarships over four years.

As part of our commitment to Impact, we continuously look for opportunities to minimize our environmental impacts and 
promote sustainability. In 2023, we published our Environmental Policy to emphasize our dedication to sustainability and 
compliance for our business. For additional information regarding our commitments to support our customers, communities, 
team members, and our corporate environment, please refer to our 2022 ESG Report, which is available on our Investor 
Relations website. 

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AVAILABLE INFORMATION

OMH and OMFC file annual, quarterly, current reports, and other information with the SEC. OMH also files proxy statements. 
The SEC’s website, www.sec.gov, contains these reports and other information that registrants (including OMH and OMFC) file 
electronically with the SEC.

These reports are also available free of charge through our website, www.onemainfinancial.com under “Investor Relations,” as 
soon as reasonably practicable after we file them with, or furnish them to, the SEC.

In addition, OMH's Code of Business Conduct and Ethics (the “Code of Ethics”), Code of Ethics for Principal Executive and 
Senior Financial Officers (the “Financial Officers’ Code of Ethics”), Corporate Governance Guidelines and the charters of the 
committees of the Board are posted on our website at www.onemainfinancial.com under “Investor Relations” and printed copies 
are available upon request. We intend to disclose any material amendments to or waivers of OMH Code of Ethics and Financial 
Officers’ Code of Ethics requiring disclosure under applicable SEC or NYSE rules on our website within four business days of 
the date of any such amendment or waiver in lieu of filing a Form 8-K pursuant to Item 5.05 thereof.

The information on, or that is accessible through, our website is not incorporated by reference into this report. The website 
addresses listed in this Item are provided for the information of the reader and are not intended to be active links.

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Item 1A.  Risk Factors.

We face a variety of risks that are inherent in our business. In addition to the factors discussed in this report and in other 
documents we file with the SEC that could adversely affect our businesses, financial condition, and results of operations, new 
risks may emerge at any time, and we cannot predict those risks or estimate the extent to which they may affect our business or 
financial performance. Therefore, the risk factors below should not be considered a complete list of potential risks that we may 
face.

Any risk factor described in this Annual Report on Form 10-K or in any of our other SEC filings could by itself, or together 
with other factors, materially adversely affect our liquidity, competitive position, business, reputation, results of operations, or 
financial condition, including by materially increasing our expenses or decreasing our revenues, which could result in material 
losses.

RISKS RELATED TO OUR BUSINESS

Our financial condition and results of operations and our borrowers’ ability to make payments on their loans have been, 
and may in the future be, adversely affected by economic conditions and other factors that we cannot control.

Uncertainty and deterioration in general economic conditions in the U.S. and abroad historically have created a difficult 
operating environment for consumer lending. Many factors, including factors that are beyond our control, may impact our 
financial condition or results of operations and/or affect our borrowers’ willingness or capacity to make payments on their 
loans. These factors include: unemployment levels, housing markets, energy costs, inflation, and interest rates; events such as 
natural disasters, acts of war, terrorism, or catastrophes; events that affect our borrowers, such as major medical expenses, 
divorce, or death; and the quality of any collateral underlying our finance receivables. If we experience a future economic 
downturn, or if we become affected by other events beyond our control, we may experience increased credit risks, significant 
reductions in revenues, earnings and cash flows, difficulties accessing capital, and a deterioration in the value of our 
investments.

Moreover, our customers are primarily nonprime borrowers, who have historically been more likely to be affected, or more 
severely affected, by adverse macroeconomic conditions than prime borrowers. If a borrower defaults on a finance receivable 
held directly by us, we will bear a risk of loss of principal to the extent of any deficiency between the value of the collateral, if 
any, and the outstanding principal and accrued but unpaid interest on the finance receivable, which could adversely affect our 
cash flows from operations. The cost to service our loans may also increase without a corresponding increase in our finance 
charge income.

We also are exposed to geographic customer concentration risk. An economic downturn or catastrophic event that 
disproportionately affects certain geographic regions could materially and adversely affect our business, financial condition, 
and results of operations, including the performance of our finance receivables portfolio. See Note 4 of the Notes to the 
Consolidated Financial Statements in Part II - Item 8 in this report for quantification of our largest concentrations of net finance 
receivables.

We cannot give assurance that our policies and procedures for underwriting, processing, and servicing personal loans or credit 
cards will adequately adapt to adverse economic or other changes. If we fail to adapt to changing economic conditions or other 
factors, or if such changes adversely affect our borrowers’ willingness or capacity to repay their loans, our financial condition, 
results of operations, and liquidity would be materially adversely affected.

If our estimates of allowance for finance receivable losses are not adequate to absorb actual losses, our provision for finance 
receivable losses would increase, which could adversely affect our results of operations.

We maintain an allowance for finance receivable losses, which is a critical accounting estimate and requires us to use 
significant estimates and assumptions to determine the appropriate level of allowance. To estimate the appropriate level of 
allowance for finance receivable losses, we consider known and relevant internal and external factors that affect finance 
receivable collectability, including the total amount of finance receivables outstanding, historical finance receivable 
delinquency and charge-offs, our current collection patterns, and current and forecasted economic trends. Our methodology for 
establishing our allowance for finance receivable losses is based on the guidance from Accounting Standards Codification 
(“ASC”) 326, Financial Instruments – Credit Losses, which requires us to measure expected credit losses for financial assets at 
each reporting date. The allowance is primarily based on historical experience, current conditions, and our reasonable and 

20

                   
supportable forecast of economic conditions. If customer behavior changes as a result of economic conditions and if we are 
unable to accurately predict how the unemployment rates, and general economic conditions may affect our allowance for 
finance receivable losses, our allowance for finance receivable losses may be inadequate. Our allowance for finance receivable 
losses is an estimate, and if actual finance receivable losses are materially greater than our allowance for finance receivable 
losses, our results of operations could be adversely affected. Neither state regulators nor federal regulators oversee our 
allowance for finance receivable losses.

Our valuations may include methodologies, models, estimations, and assumptions that are subject to differing 
interpretations and could result in changes to financial assets and liabilities that may materially adversely affect our 
financial condition and results of operations.

We use estimates, assumptions, and judgments when certain financial assets and liabilities are measured and reported at fair 
value. Fair values and the information used to record valuation adjustments for certain assets and liabilities are based on quoted 
market prices and/or other observable inputs provided by independent third-party sources, when available. During periods of 
market disruption, including periods of significantly rising or high interest rates, rapidly widening credit spreads or illiquidity, it 
may be difficult to value certain assets if trading becomes less frequent or market data becomes less observable. In such cases, 
certain asset valuations may require significant judgment, and may include inputs and assumptions that require greater 
estimation, including credit quality, liquidity, interest rates and other relevant inputs. Changes in underlying factors, 
assumptions, or estimates in any of these areas could have a material adverse effect on our financial condition, results of 
operations, and liquidity.

Our risk management efforts may not be effective.

We could incur substantial losses and our business operations could be disrupted if we are unable to effectively identify, 
manage, monitor, and mitigate financial risks, such as credit risk, interest rate risk, prepayment risk, liquidity risk, and other 
market-related risks, as well as operational risks related to our business, assets, and liabilities. To the extent our models used to 
assess the creditworthiness of potential borrowers do not adequately identify potential risks, the valuations produced will not 
adequately represent the risk profile of the borrowers and could result in a riskier finance receivables profile than originally 
identified. Our risk management policies, procedures, and techniques, including our scoring technology, may not be sufficient 
to identify all the risks we are exposed to, mitigate the risks we have identified, or identify concentrations of risk or additional 
risks to which we may become subject in the future. We also face risks due to our remote workforce and digital operations. 
These risks may not be adequately captured by our existing risk management framework.

Changes in market conditions could adversely affect the rate at which our borrowers prepay their loans and the value of our 
finance receivables portfolio, as well as increase our financing cost, which could negatively affect our financial condition, 
results of operations, and liquidity.

Changing market conditions, the availability of credit, the relative economic vitality of the area in which borrowers and their 
assets are located, changes in tax laws, other opportunities for investment available to our customers, homeowner mobility, and 
other economic, social, geographic, demographic, and legal factors beyond our control, may affect the rates at which our 
borrowers prepay their loans. Generally, in situations where prepayment rates have slowed, the weighted-average life of our 
finance receivables has increased. Any increase in interest rates may further slow the rate of prepayment for our finance 
receivables, which could adversely affect our liquidity by reducing the cash flows from, and the value of, the finance 
receivables we hold for sale or utilize as collateral in our secured funding transactions.

Moreover, our finance receivables are fixed-rate and generally decline in value if interest rates increase. As such, if changing 
market conditions cause interest rates to increase substantially, the value of our finance receivables could decline. Some 
jurisdictions limit the maximum interest rate that we may charge on a certain population of our loans so we have limited ability 
to increase the interest rate on our loans made in those jurisdictions. Our yield, as well as our cash flows from operations and 
results of operations, could be materially and adversely affected if we are unable to increase the interest rates charged on new 
loans to offset any increases in our cost of funds. Accordingly, any increase in interest rates could negatively affect our 
financial condition, results of operations, and liquidity.

Changes in market conditions may also impact market interest rates which could increase the amount of interest expense that 
we pay on our borrowings, and in turn increase our cost of funds and adversely affect our business, results of operations, and 
financial condition.

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We may be required to indemnify or repurchase finance receivables from purchasers of finance receivables that we have 
sold or securitized, or which we will sell or securitize in the future, if our finance receivables fail to meet certain criteria or 
characteristics or under other circumstances, which could adversely affect our financial condition, results of operations, and 
liquidity.

The documents governing our finance receivable sales and securitizations contain provisions that require us to indemnify the 
purchasers of securitized finance receivables, or to repurchase the affected finance receivables, under certain circumstances. 
While our sale and securitization documents vary, they generally contain customary provisions that may require us to 
repurchase finance receivables if there is a breach of representations and warranties concerning the quality and characteristics of 
the finance receivables and such breach is material and adverse to the purchasers.

Our maximum exposure to repurchases or our indemnification obligations under our representations and warranties could 
include the current unpaid balance of all finance receivables that we have sold or securitized, and which are not subject to 
settlement agreements with purchasers.

The risk of loss on the finance receivables that we have securitized is recognized in our allowance for finance receivable losses 
since all of our loan securitizations are recorded on our balance sheet. If we are required to indemnify purchasers or repurchase 
finance receivables that we sell or have sold and such indemnification or repurchase results in losses or recognition of losses on 
securitized finance receivables that exceed our recorded allowance for finance receivable losses associated with our 
securitizations, this could adversely affect our financial condition, results of operations, and liquidity.

Our business and reputation may be materially impacted by information system failures, cyber-attacks, or network 
disruptions.

Our business relies heavily on information systems to deliver products and services to our customers and to manage our 
operations. These systems have encountered, and may in the future encounter, service disruptions due to system, network or 
software vulnerabilities or failures, security breaches, cyber-attacks, social engineering, ransomware, viruses, accidents, power 
disruptions, telecommunications failures, acts of terrorism or war, physical or electronic break-ins, or other events, disruptions, 
or intrusions. In addition, denial-of-service attacks could overwhelm our internet sites, applications, and services and prevent us 
from adequately serving customers and maintaining our operations. Cyber-attacks, including ransomware, are constantly 
evolving, increasing the difficulty of detecting, responding to, and successfully defending against them. We also may face 
heightened risk due to our remote workforce, use of third-party services, and digital operations. Our security measures vary in 
maturity across the business, and some of our peers may have more mature cybersecurity programs, which could impact our 
ability to market and sell our products and services. We may fail or be unable to timely detect and patch certain vulnerabilities, 
including those classified as zero-day vulnerabilities, which may allow unauthorized actors to gain access to and persist in our 
system environment over long periods of time. Our logs and other forensic evidence also may not provide a complete picture of 
a cyber-attack. Cyber-attacks can have cascading impacts that unfold with increasing speed across our systems and networks 
and those of our third-party vendors. System redundancy and other continuity measures may not be effective or adequate, and 
our business continuity and disaster recovery planning may not be sufficient to adequately address the disruption. These kinds 
of cyber-attacks and the challenges described herein, or a series of smaller attacks in the aggregate, could impair our ability to 
offer and process our loans, provide customer service, perform collections or other necessary business activities, and maintain 
our operations, which could result in a loss of customer business, negative impact to our brand and reputation, subject us to 
regulatory scrutiny, or expose us to civil litigation and possible financial liability, or otherwise have a material adverse effect on 
our financial condition and results of operations. 

There may be losses or unauthorized access to or releases of confidential information, including personally identifiable 
information (PII), that could subject us to significant reputational, financial, legal, and operational consequences.

Our operations rely heavily on the secure collection, processing, storage, and transmission of tens of millions of records with 
confidential customer and other information including, among other things, PII, in our systems and networks, as well as those 
of third parties. Our branch locations and central servicing centers, as well as our administrative and executive offices, are part 
of an electronic information network that is designed to permit us to originate and track finance receivables and collections and 
perform other tasks that are part of our everyday operations. Additionally, due to our remote workforce and digital operations, 
including our use of third parties and third-party services, our vulnerability to unauthorized access to confidential information 
may increase. 

Network and data security measures, such as encryption, access controls, authentication mechanisms, and other security 
measures intended to protect our systems and data may not be sufficient and data may be vulnerable to hacking, unauthorized 

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access, employee error (including phishing and social engineering), malfeasance, system error, faulty password management, or 
other weaknesses that could be exploited. Any failure, interruption, breakdown, noncompliance, or breach in our cybersecurity 
measures or controls, policies, or procedures could result in reputational harm, disruption of our customer relationships, 
litigation or regulatory enforcement, or in our inability to originate, process, and service our finance receivable products, any of 
which could have a material adverse effect on our financial condition, results of operations, and liquidity. 

Further, if any of these cybersecurity and operational risks materialize, they could expose us to lawsuits by customers for 
identity theft or other damages (for example, in the case of a data breach involving PII or misuse of PII), and possible financial 
liability, any of which could have a material adverse effect on our financial condition, results of operations, and liquidity. In 
addition, regulators may impose penalties and/or require remedial action if they identify areas of noncompliance or weaknesses 
in our security systems, controls, processes, procedures, and policies, and we may be required to incur significant costs to 
enhance our cybersecurity program, including to address any vulnerabilities that may be discovered or to remediate the harm 
caused by any security breaches. In addition, we may share confidential customer information and proprietary information with 
customers, vendors, service providers, and business partners. The information systems of these third parties may be vulnerable 
to security breaches and, despite our best efforts, we may not be able to ensure that these third parties have appropriate security 
controls in place to protect information we share with them. If our confidential information is intercepted, accessed without 
authorization, destroyed, stolen, misused, or mishandled while in possession of a third-party, it could result in reputational harm 
to us, loss of customer business, regulatory scrutiny, civil litigation and possible financial liability, any of which could have a 
material adverse effect on our financial condition, results of operations, and liquidity. Insurance may not be adequate or 
available to cover losses from such events.

We are also subject to the theft or misuse of physical customer and employee records at our facilities.

Our branch locations and central servicing centers have physical customer records necessary for day-to-day operations that 
contain confidential information about our customers. We also retain physical records in various storage locations. The loss or 
theft of customer information from our branch locations, central servicing facilities, or other storage locations could subject us 
to additional regulatory scrutiny and penalties and could expose us to civil litigation and possible financial liability, which could 
have a material adverse effect on our financial condition, results of operations, and liquidity. In addition, if we cannot locate 
original documents (or copies, in some cases) for certain finance receivables, we may not be able to collect on those finance 
receivables.

Our insurance operations are subject to risks and uncertainties, including claims, catastrophic events, underwriting risks, 
and dependence on a primary distribution channel.

Insurance claims and policyholder liabilities are difficult to predict and may exceed the related reserves set aside for claims 
(losses) and associated expenses for claims adjudication (loss adjustment expenses). Additionally, events such as natural 
disasters, pandemic disease, cybersecurity breaches and other types of catastrophes, and prolonged economic downturns, could 
adversely affect our financial condition and results of operations. Other risks relating to our insurance operations include 
changes to laws and regulations applicable to us, as well as changes to the regulatory environment, such as: changes to laws or 
regulations affecting capital and reserve requirements; frequency and type of regulatory monitoring and reporting; consumer 
privacy, use of customer data and data security; benefits or loss ratio requirements; insurance producer licensing or appointment 
requirements; required disclosures to consumers; and collateral protection insurance (i.e., insurance some of our lender 
companies purchase, at the customer’s expense, on that customer’s loan collateral for the periods of time the customer fails to 
adequately, as required by the customer's loan, insure the collateral). Because our customers do not directly agree to the amount 
charged for collateral protection at the time it is purchased, regulators may in the future prohibit our insurance companies from 
providing this insurance to our lending operations. Moreover, our insurance companies are predominately dependent on our 
lending operations as the primary source of business and product distribution. If our lending operations discontinue offering 
insurance products, our insurance operations would need to find an alternate distribution partner for their products, of which 
there can be no assurance.

Our use of derivatives exposes us to credit and market risks.

From time to time, we may enter into derivative financial instruments for economic hedging purposes, such as managing our 
exposure to interest rate risk. By using derivative instruments, we are exposed to credit and market risks, including the risk of 
loss associated with variations in the spread between the asset yield and the funding and/or hedge cost, default risk, and the risk 
of insolvency or other inability of the counterparty to a particular derivative financial instrument to perform its obligations.

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We may not be able to make technological improvements as quickly as some of our competitors, which could harm our 
ability to compete and adversely affect our financial condition, results of operations, and liquidity.

The financial services industry is undergoing rapid technological changes, with frequent introductions of new technology-
driven products and services. The effective use of technology increases efficiency and enables financial and lending institutions 
to better serve customers and reduce costs. Our future success will depend, in part, upon our ability to address the needs of our 
customers by using technology to provide products and services that will satisfy customer demands for convenience, as well as 
to create additional efficiencies in our operations. We may not be able to effectively implement new technology-driven products 
and services as quickly as some of our competitors or be successful in marketing these products and services to our existing and 
new customers. Failure to successfully keep pace with technological change affecting the financial services industry could harm 
our ability to compete and adversely affect our financial condition, results of operations, and liquidity.

If goodwill and other intangible assets become impaired, it could have a negative impact on our profitability.

Goodwill represents the amount of acquisition cost over the fair value of net assets we acquired. If the carrying amount of 
goodwill and other intangible assets exceeds the fair value, an impairment loss is recognized in an amount equal to that excess. 
Any such adjustments are reflected in our results of operations in the periods in which the impairments become known. There 
can be no assurance that our future evaluations of goodwill and other intangible assets will not result in findings of impairments 
and related write-downs, which may have a material adverse effect on our financial condition and results of operations. See 
Note 7 of the Notes to the Consolidated Financial Statements in Part II - Item 8 in this report for further information on 
goodwill and intangible asset impairment.

Damage to our reputation could adversely impact our business and financial results.

Our ability to attract and retain customers and employees is significantly impacted by our reputation. Damage to our reputation 
can arise as a result of our actions or those of our employees, or as a result of negative public opinion about the financial 
services industry. Negative public opinion may relate to any aspect of or risk associated with our business, including but not 
limited to, our lending practices, cybersecurity breaches, failures to safeguard personal information, discriminating or harassing 
behavior of employees, compensation practices, sales practices, environmental, social, and governance practices and 
disclosures, or failure or perceived failure to comply with laws or regulations. Negative publicity directed at us could generate 
dissatisfaction among our customers and employees. We cannot give assurance that our policies and procedures will be fully 
effective in preventing conduct that could damage our reputation. Furthermore, our actual or perceived failure to address or 
prevent any such conduct or otherwise to effectively manage our business or operations could result in significant reputational 
harm.

There are risks associated with the acquisition or sale of assets or businesses and the formation, termination, or operation of 
joint ventures or other strategic alliances, which could have a material adverse effect on our financial condition, results of 
operations, and liquidity.

We have previously acquired, and in the future may acquire, assets or businesses, either through the direct purchase of such 
assets or the purchase of a company’s equity. Since we will not have originated or serviced the finance receivables we acquire, 
we may not be aware of legal or other deficiencies related to origination or servicing, and our review of the portfolio prior to 
purchase may not uncover those deficiencies. Further, we may have limited recourse against the seller of the receivables.

Potential difficulties we may encounter in connection with these transactions and arrangements include: the integration of the 
assets or business into our information technology platforms and servicing systems; the quality of servicing; disruption of our 
ongoing businesses and distraction of our management teams; incomplete or inaccurate records; inability to retain existing 
customers; unanticipated expenses; and potential unknown liabilities associated with the transactions, including legal liability 
related to origination and servicing prior to the acquisition.

The anticipated benefits and synergies of any future acquisition will assume a successful integration, and will be based on 
projections and other assumptions, which are inherently uncertain. Even if integration is successful, anticipated benefits and 
synergies may not be achieved.

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RISKS RELATED TO OUR INDUSTRY AND REGULATION

We operate in a highly competitive market, and we cannot ensure that the competitive pressures we face will not have a 
material adverse effect on our financial condition, results of operations, and liquidity.

The consumer finance industry is highly competitive. Our profitability depends, in large part, on our ability to underwrite and 
originate finance receivables. Some of our competitors may have greater financial, technical, and marketing resources than we 
possess. Some competitors may also have a lower cost of funds and access to funding sources that may not be available to us. 
We cannot give assurance that the competitive pressures we face will not have a material adverse effect on our financial 
condition, results of operations, and liquidity.

Our businesses are subject to regulation in the jurisdictions in which we conduct our business and failure to comply with 
such regulations may have a material adverse impact on our financial condition, results of operations, and liquidity.

Our businesses are subject to numerous federal, state, and local laws and regulations, and various state authorities regulate and 
supervise our lending business and insurance operations.

We also must comply with extensive regulations in servicing our legacy real estate loans and loan portfolios for other parties 
and will have to comply with these servicing regulations if we acquire loan portfolios in the future for which we act as a 
servicer.

Our operations are subject to regular examination by state regulators and U.S. federal and foreign regulators. These 
examinations may require us to change our policies or practices, pay monetary fines, or make reimbursements to customers. 
Many state regulators and some federal regulators have indicated an intention to pool their resources to conduct examinations of 
licensed entities, including us, at the same time (referred to as a “multi-state” examination). This could result in more in-depth 
examinations, which could be costlier and lead to more significant enforcement actions.

We are also subject to potential enforcement, supervisions, and other actions that may be brought by state attorneys general or 
other state enforcement authorities and other governmental agencies. Such actions could subject us to civil money penalties, 
customer remediation, and increased compliance costs, as well as damage our reputation and brand and could limit or prohibit 
our ability to offer certain products and services or engage in certain business practices.

State attorneys general have a variety of tools at their disposal to enforce state and federal consumer financial laws, including 
the ability to enforce the Dodd-Frank Act and regulations promulgated under the Dodd-Frank Act’s authority. State attorneys 
general also have enforcement authority under state law with respect to unfair or deceptive practices under which state attorneys 
general may conduct investigations, bring actions, and recover civil penalties or obtain injunctive relief against entities 
engaging in unfair, deceptive, or fraudulent acts. Attorneys general may also coordinate among themselves to enter into multi-
state actions or settlements. Several consumer financial laws like the Truth in Lending Act and Fair Credit Reporting Act grant 
enforcement or litigation authority to state attorneys general.

We are subject to potential changes in federal and state law, which could lower the interest-rate limit that non-depository 
financial institutions may charge for consumer loans or could expand the definition of interest under federal and state law to 
include the cost of optional products, such as insurance. Such changes could limit our interest income, insurance revenues, and 
other revenue, which could have a material adverse effect on our financial condition and results of operations.

We may not be able to maintain all requisite licenses and permits, and the failure to satisfy those or other regulatory 
requirements could have a material adverse effect on our operations. In addition, changes in laws or regulations applicable to us 
could subject us to additional licensing, registration and other regulatory requirements in the future or could adversely affect 
our ability to operate or the way we conduct business.

A material failure to comply with applicable laws and regulations could result in regulatory actions, including substantial fines 
or penalties, lawsuits, and damage to our reputation, which could have a material adverse effect on our financial condition, 
results of operations, and liquidity.

For more information with respect to the regulatory framework affecting our businesses, see “Business—Regulation” included 
in this report.

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Requirements of the Dodd-Frank Act and oversight by the CFPB significantly increase our regulatory costs and burdens.

The Dodd-Frank Act and the related regulations increased oversight of financial services and products by the CFPB, and 
imposed restrictions on the allowable terms for certain consumer credit transactions. The CFPB has significant authority to 
implement and enforce federal consumer finance laws, including the Truth in Lending Act, the Equal Credit Opportunity Act, 
the Fair Credit Billing Act and new requirements for financial services products provided for in the Dodd-Frank Act, as well as 
the authority to identify and prohibit unfair, deceptive, or abusive acts and practices. In addition, the Dodd-Frank Act provides 
the CFPB with broad supervisory, examination and enforcement authority over various consumer financial products and 
services, including the ability to require reimbursements and other payments to customers for alleged legal violations, and to 
impose significant penalties, as well as injunctive relief that prohibits lenders from engaging in allegedly unlawful practices. 
Further, state attorneys general and state regulators are authorized to bring civil actions to enforce certain consumer protection 
provisions of the Dodd-Frank Act. The industry investigation and enforcement provisions of Title X of the Dodd-Frank Act 
may adversely affect our business if the CFPB or one or more state attorneys general or state regulators believe that we have 
violated any federal consumer financial protection laws, including the prohibition in Title X against unfair, deceptive or abusive 
acts or practices.

The CFPB currently has supervisory authority over the Company as a mortgage servicer,and as a “larger participant” in the auto 
financing market. The larger-participant rule for consumer installment loans was one of the rulemaking initiatives the CFPB 
designated as inactive in its Spring 2018 rulemaking agenda. It is not known if or when the CFPB may consider reactivating the 
rulemaking process for the larger participant rule for consumer installment loans. It also has the authority to bring enforcement 
actions for violations of laws over which it has jurisdiction regardless of whether it has supervisory authority over an entity. 
The CFPB’s broad supervisory and enforcement powers could affect our business and operations significantly in terms of 
increased operating and regulatory compliance costs, and limits on the types of products we offer and the way they are offered, 
among other things.

The CFPB and certain state regulators have acted against some lenders regarding, for instance, debt collection and the 
marketing of optional products offered by the lenders in connection with their loans. The products included debt cancellation/
suspension products and other types of payment protection insurance. We collect on delinquent debt. We also sell optional 
insurance and non-insurance products in connection with our loans. Our debt collection practices and sales of optional 
insurance and non-insurance products could be challenged in a similar manner by the CFPB or state consumer lending 
regulators.

Some of the rulemaking under the Dodd-Frank Act remains pending. As a result, the complete impact of the Dodd-Frank Act 
remains uncertain. It is not clear what form remaining regulations will ultimately take, or how our business will be affected.

For more information with respect to the regulatory framework affecting our businesses and the CFPB, see “Business—
Regulation” included in this report.

Current and proposed regulations relating to consumer privacy, data protection, and cybersecurity could increase our costs.

We are subject to federal and state consumer privacy, data protection, and cybersecurity laws and regulations. For example, we 
are subject to the federal GLBA and the NYDFS Cybersecurity Regulation, which govern the collection, processing, sharing, 
storage, use, and protection of PII and other confidential information by financial institutions and require certain safeguards, 
controls, policies, and processes for protecting PII and other confidential information. Moreover, various state laws and 
regulations may require us to notify customers, employees, state attorneys general, regulators, and others in the event of a 
security breach. Federal and state legislators and regulators are pursuing new guidance, laws, and regulations relating to 
consumer privacy, data protection, and cybersecurity. Compliance with current or future consumer privacy, data protection, and 
cybersecurity laws and regulations could result in higher compliance, technology, or other operating costs. Any violations of 
these laws and regulations may require us to change our business practices or operational structure. In this regard, on May 24, 
2023, we entered into a consent order with the NYDFS relating primarily to a past examination of our cybersecurity policies 
from 2017 to early 2020. Pursuant to the consent order, we agreed to pay a $4.25 million civil penalty and represent that certain 
improvements to our cybersecurity controls and procedures had previously been completed. Any future violations of these laws 
and regulations could adversely impact our reputation and subject us to material legal claims, monetary penalties, sanctions, and 
obligations to compensate and/or notify customers, employees, state attorneys general, regulators, and others, or take other 
remedial actions.

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Our use of third-party vendors is subject to regulatory review.

The CFPB and other regulators have issued regulatory guidance focusing on the need for financial institutions to perform due 
diligence and ongoing monitoring of third-party vendor relationships, which increases the scope of management involvement 
and decreases the benefit that we receive from using third-party vendors. Moreover, if our regulators conclude that we have not 
met the standards for oversight of our third-party vendors, we could be subject to enforcement actions, civil monetary penalties, 
supervisory orders to cease and desist, or other remedial actions, which could have a materially adverse effect on our business, 
reputation, financial condition, and results of operations. Further, federal and state regulators have scrutinized the practices of 
lead aggregators and providers.

We purchase and sell finance receivables, including charged-off receivables and receivables where the borrower is in 
default. This practice could subject us to heightened regulatory scrutiny, which may expose us to legal action, cause us to 
incur losses and/or limit or impede our collection activity.

As part of our business, we purchase and sell finance receivables. Some of these finance receivables may be in default 
(including in bankruptcy) or the debt may have been charged off as uncollectible. The CFPB and other regulators have 
significantly increased their scrutiny of the purchase and sale of debt, and collections practices undertaken by purchasers of 
debt, especially delinquent and charged-off debt. The CFPB has scrutinized sellers of debt for not maintaining sufficient 
documentation to support and verify the validity or amount of the debt. It has also scrutinized debt collectors for, among other 
things, their collection tactics, attempting to collect debts that no longer are valid, misrepresenting the amount of the debt and 
not having sufficient documentation to verify the validity or amount of the debt. Our purchases or sales of receivables could 
expose us to lawsuits or fines by regulators if we do not have sufficient documentation to support and verify the validity and 
amount of the finance receivables underlying these transactions, or if we or purchasers of our finance receivables use collection 
methods that are viewed as unfair or abusive. In addition, our collections could suffer, and we may incur additional expenses if 
we are required to change collection practices or stop collecting on certain debts because of a lawsuit or action on the part of 
regulators.

Changes in law and regulatory developments could result in significant additional compliance costs relating to 
securitizations.

The Dodd-Frank Act requires, among other things, that a securitizer retain at least a 5% economic interest in the credit risk of 
the securitized assets; this requirement has reduced and will continue to reduce the amount of financing obtained from such 
transactions. Furthermore, sponsors are prohibited from diluting the required risk retention by dividing the economic interest 
among multiple parties or hedging or transferring the credit risk the sponsor is required to maintain.

Rules relating to securitizations rated by nationally-recognized statistical rating agencies require that the findings of any third-
party due diligence service providers be made publicly available at least five business days prior to the first sale of securities, 
which has led and will continue to lead us to incur additional costs in connection with each securitization.

We may have to constrain our business activities to avoid being deemed an investment company under the Investment 
Company Act.

The Investment Company Act regulates the manner in which “investment companies” are permitted to conduct their business 
activities. We believe we have conducted, and intend to continue to conduct, our business in a manner that does not result in the 
Company being characterized as an investment company, including relying on certain exemptions from registration as an 
investment company. We rely on guidance published by the SEC staff or on our analyses of such guidance to determine our 
qualification under these and other exemptions. To the extent that the SEC staff publishes new or different guidance with 
respect to these matters, we may be required to adjust our business operations accordingly, including inhibiting our ability to 
conduct our business operations. We cannot give assurance that the laws and regulations governing our Investment Company 
Act status or SEC guidance regarding the Investment Company Act will not change in a manner that adversely affects our 
operations. If we are deemed to be an investment company, we may attempt to seek exemptive relief from the SEC, which 
could impose significant costs on us. We may not receive such relief on a timely basis, if at all, and such relief may require us 
to modify or curtail our operations. If we are deemed to be an investment company, we may also be required to institute 
burdensome compliance requirements and our activities may be restricted.

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RISKS RELATED TO OUR INDEBTEDNESS

An inability to access adequate sources of liquidity may adversely affect our ability to fund operational requirements and 
satisfy financial obligations.

Our ability to access capital and credit may be significantly affected by disruption in the U.S. credit markets and any potential 
credit rating downgrades on our debt. In addition, the risk of volatility and uncertainty surrounding the macroeconomic 
environment could continue to create significant volatility in, and uncertainty around access to the capital markets. Historically, 
we have funded our operations and repaid our debt and other obligations using funds collected from our finance receivable 
portfolio and new debt issuances. Our current corporate credit ratings are below investment grade and, as a result, our 
borrowing costs may further increase and our ability to borrow may be limited. In addition to issuing unsecured debt in the 
public and private markets, we have raised capital through securitization transactions and, although there can be no assurances 
that we will be able to complete additional securitizations or issue additional unsecured debt, we currently expect our near-term 
sources of capital markets funding to continue to derive from securitization transactions and unsecured debt offerings.

Any future capital markets transactions will be dependent on our financial performance, as well as market conditions, which 
may result in receiving financing on terms less favorable to us than our existing financings. In addition, our access to future 
financing and our ability to refinance existing debt will depend on a variety of factors such as our financial performance, the 
general availability of credit, our credit ratings and credit capacity at the time we pursue such financing.

If we are unable to complete additional securitization transactions or unsecured debt offerings on a timely basis or upon terms 
acceptable to us or otherwise access adequate sources of liquidity, our ability to fund our own operational requirements and 
satisfy financial obligations may be adversely affected.

Our indebtedness is significant, which could affect our ability to meet our obligations under our debt instruments and could 
materially and adversely affect our business and ability to react to changes in the economy or our industry.

Our significant indebtedness could have important consequences, including the following:

•

•

•
•
•
•
•

it may require us to dedicate a larger portion of our cash flows from operations to pay our indebtedness, which 
reduces the funds available for other purposes, including finance receivable originations and capital returns;
it may limit our ability to withstand competitive pressures and reduce our flexibility in responding to changing 
regulatory, business, and economic conditions;
it may limit our ability to incur additional borrowings or securitizations;
it may require us to seek to change the maturity, interest rate and other terms of our existing debt;
it may place us at a competitive disadvantage to competitors that are not as highly leveraged;
it may cause a downgrade of our debt and long-term corporate ratings; and
it may cause us to be more vulnerable to periods of negative or slow growth in the general economy or in our 
business.

In addition, meeting our anticipated liquidity requirements is contingent upon our continued compliance with our existing debt 
agreements. An event of default or declaration of acceleration under one of our existing debt agreements could also result in an 
event of default and declaration of acceleration under certain of our other existing debt agreements. Such an acceleration of our 
debt would have a material adverse effect on our liquidity and our ability to continue as a going concern. If our debt obligations 
increase, whether due to the increased cost of existing indebtedness or the incurrence of additional indebtedness, the 
consequences described above could be magnified. There can be no assurance that we will be able to repay or refinance our 
debt in the future.

Certain of our outstanding notes contain covenants that restrict our operations and may inhibit our ability to grow our 
business and increase revenues.

OMFC’s indenture and certain of OMFC’s notes contain a covenant that limits OMFC’s and its subsidiaries’ ability to create or 
incur liens. The restrictions may interfere with our ability to obtain additional financing or affect the way we structure such 
financing or engage in other business activities. A default and resulting acceleration of obligations could also result in an event 
of default and declaration of acceleration under certain of our other existing debt agreements. Such an acceleration of our debt 
would have a material adverse effect on our liquidity and our ability to continue as a going concern. A default could also 
significantly limit our alternatives to refinance our indebtedness. This limitation may significantly restrict our financing options 
during times of either market distress or our financial distress, which are precisely the times when having financing options is 
most important.

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The assessment of our liquidity is based upon significant judgments and estimates that could prove to be materially 
incorrect.

In assessing our current financial position and developing operating plans, management has made significant judgments and 
estimates with respect to our liquidity, including but not limited to:

•
•
•

•

•
•
•

•

•

our ability to generate sufficient cash to service all of our outstanding debt;
our continued ability to access debt and securitization markets and other sources of funding on favorable terms;
our ability to complete on favorable terms, as needed, additional borrowings, securitizations, finance receivable 
portfolio sales, or other transactions to support liquidity, and the costs associated with these funding sources, 
including sales at less than carrying value and limits on the types of assets that can be securitized or sold, which 
would affect our profitability;
the potential for downgrade of our debt by rating agencies, which would have a negative impact on our cost of, and 
access to, capital;
our ability to comply with our debt covenants;
our ability to make capital returns to OMH's stockholders;
the amount of cash expected to be received from our finance receivable portfolio through collections (including 
prepayments) and receipt of finance charges;
the potential for declining financial flexibility and reduced income should we use more of our assets for 
securitizations and finance receivable portfolio sales; and
the potential for reduced income due to the possible deterioration of the credit quality of our finance receivable 
portfolios.

Additionally, there are numerous risks to our financial results, liquidity, and capital raising and debt refinancing plans that are 
not quantified in our current liquidity forecasts. These risks include, but are not limited, to the following:

•

•
•
•

•

•

•
•

•
•

our inability to grow our personal loan portfolio with adequate profitability to fund operations, loan losses, and other 
expenses;
our inability to monetize assets including, but not limited to, our access to debt and securitization markets;
our inability to obtain the additional necessary funding to finance our operations;
the effect of current and potential new federal, state, and local laws, regulations, or regulatory policies and practices 
on our ability to conduct business or the way we conduct business, as well as changes that may result from increased 
regulatory scrutiny of the sub-prime lending industry;
potential liability relating to real estate and personal loans which we have sold or may sell in the future, or relating to 
securitized loans, if it is determined that there was a non-curable breach of a warranty made in connection with the 
transaction;
the potential for increasing costs and difficulty in servicing our loan portfolio because of heightened regulatory 
scrutiny of loan servicing and foreclosure practices in the industry generally;
the potential for additional unforeseen cash demands or acceleration of obligations;
reduced income due to loan modifications where the borrower’s interest rate is reduced, principal payments are 
deferred, or other concessions are made;
the potential for declines or volatility in bond and equity markets; and
the potential effect on us if the capital levels of our regulated and unregulated subsidiaries prove inadequate to 
support our business plans.

The actual outcome of one or more of our plans could be materially different than expected or one or more of our significant 
judgments or estimates about the potential effects of these risks and uncertainties could prove to be materially incorrect. In the 
event of such an occurrence, if third-party financing is not available, our liquidity could be materially adversely affected, and as 
a result, substantial doubt could exist about our ability to continue as a going concern.

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OMFC's credit ratings could adversely affect our ability to raise capital in the debt markets at attractive rates, which could 
negatively affect our financial condition, results of operations, and liquidity.

S&P, Moody’s, and KBRA rate OMFC’s debt. Ratings reflect the rating agencies’ opinions of a company’s financial strength, 
operating performance, strategic position, and ability to meet its obligations. Agency ratings are not a recommendation to buy, 
sell or hold any security, and may be revised or withdrawn at any time by the issuing organization. Each agency’s rating should 
be evaluated independently of any other agency’s rating. If OMFC’s current ratings are downgraded, it will likely increase the 
interest rate that we would have to pay to raise money in the capital markets, making it more expensive for us to borrow money 
and adversely impacting our access to capital. As a result, a downgrade of OMFC's ratings could negatively impact our results 
of operations, financial condition, and liquidity.

Our securitizations may expose us to financing and other risks, and there can be no assurance that we will be able to access 
the securitization market in the future, which may require us to seek more costly financing.

We cannot give assurance that we will be able to complete additional securitizations if the securitization markets become 
constrained. In addition, the value of any subordinated securities that we may retain in our securitizations might be reduced or, 
in some cases, eliminated because of adverse changes in economic conditions or the financial markets.

OMFC and OMFG currently act as the servicers with respect to the securitization trusts and related series of asset-backed 
securities. If OMFC or OMFG defaults in its servicing obligations, an early amortization event could occur with respect to the 
relevant asset-backed securities and OMFC or OMFG, as applicable, could be replaced as servicer. Servicer defaults include, 
for example, the failure of the servicer to make any payment, transfer or deposit in accordance with the securitization 
documents, a breach of representations, warranties or agreements made by the servicer under the securitization documents and 
the occurrence of certain insolvency events with respect to the servicer. Such an early amortization event could damage our 
reputation and have materially adverse consequences on our liquidity and cost of funds.

Rating agencies may also affect our ability to execute a securitization transaction or increase the costs we expect to incur from 
executing securitization transactions. Rating agencies could alter their ratings processes or criteria after we have accumulated 
finance receivables for securitization in a manner that effectively reduces the value of those finance receivables by increasing 
our financing costs or otherwise requiring that we incur additional costs to comply with those processes and criteria. We cannot 
control or predict what actions the rating agencies may take in this regard.

Further, other matters, such as (i) accounting standards applicable to securitization transactions and (ii) capital and leverage 
requirements applicable to banks and other regulated financial institutions' asset-backed securities, could result in decreased 
investor demand for securities issued through our securitization transactions, or increased competition from other institutions 
that undertake securitization transactions. In addition, compliance with certain regulatory requirements, including but not 
limited to the Dodd-Frank Act and the Investment Company Act, may affect the type of securitizations that are completed and 
investors that we are able to market to.

If it is not possible or economical for us to securitize our finance receivables in the future, we would need to seek alternative 
financing to support our operations and to meet our existing debt obligations, which may be less efficient and more expensive 
than raising capital via securitizations and may have a material adverse effect on our financial condition, results of operations, 
and liquidity.

RISKS RELATED TO OUR ORGANIZATION AND STRUCTURE

OMH and OMFC are holding companies with no operations and rely on our operating subsidiaries to provide us with funds 
necessary to meet our financial obligations and enable us to pay dividends.

Our principal assets are the equity interests we directly or indirectly hold in our operating subsidiaries, which own our operating 
assets. As a result, we are dependent on loans, dividends and other payments from our subsidiaries for funds to meet our 
financial obligations and enable OMH to pay dividends on its common stock. Our subsidiaries are legally distinct from us, and 
certain of our subsidiaries are prohibited or restricted from paying dividends or otherwise making funds available to us under 
certain conditions. For example, our insurance subsidiaries are subject to regulations that limit their ability to pay dividends or 
make loans or advances to us, principally to protect policyholders, and certain of OMFC's debt agreements limit the ability of 
certain of our subsidiaries to pay dividends. If we are unable to obtain funds from our subsidiaries, or if our subsidiaries do not 
generate sufficient cash from operations, we may be unable to meet our financial obligations or pay dividends, and the Board 
may exercise its discretion not to pay dividends.

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OMH may not pay dividends on its common stock in the future, even if liquidity and leverage targets are met.

While OMH intends to pay its minimum quarterly dividends, currently $1.00 per share, for the foreseeable future, all 
subsequent dividends will be reviewed and declared at the discretion of the Board and will depend on many factors, including 
our financial condition, earnings, cash flows, capital requirements, level of indebtedness, statutory and contractual restrictions 
applicable to the payment of dividends, and other considerations that the Board deems relevant. As a result, we cannot give 
assurance that OMH will continue to pay dividends on its common stock in future periods, even if liquidity and target leverage 
objectives are met. See our “Dividend Policy” in Part II - Item 5 of this report for further information on dividends. 

Certain provisions of our Stockholders Agreement, restated certificate of incorporation, and amended and restated bylaws 
could hinder, delay or prevent a change in control of OMH, which could adversely affect the price of OMH's common stock.

The Stockholders Agreement, OMH's restated certificate of incorporation, and OMH’s amended and restated bylaws contain 
provisions that could make it more difficult for a third party to acquire us without the consent of the Board. These provisions 
provide for:

•
•

•

•
•

•
•

a classified Board with staggered three-year terms;
certain rights with respect to the designation of directors for nomination and election to the Board, including the 
ability of Värde to appoint one director, for so long as Värde has beneficial ownership of less than 10% but at least 
5% of the voting power of OMH;
removal of directors only for cause and only with the affirmative vote of at least 80% of the voting interest of 
stockholders entitled to vote;
no ability for stockholders to call special meetings of OMH's stockholders;
advance notice requirements by stockholders with respect to director nominations and actions to be taken at annual 
meetings;
the ability for stockholders to act outside a meeting by written consent only if unanimous; and
the issuance of blank check preferred stock by the Board from time to time in one or more series and to establish the 
terms, preferences and rights of any such series of preferred stock, all without approval of OMH stockholders. 
Nothing in OMH's restated certificate of incorporation precludes future issuances without stockholder approval of 
the authorized but unissued shares of OMH's common stock.

These anti-takeover provisions could substantially impede the ability of public stockholders to benefit from a change in control 
or change our management and Board and, as a result, may adversely affect the market price of OMH's common stock and the 
ability of public stockholders to realize any potential change of control premium.

See additional information under “Business Overview” in Item 1 of this report. The terms of the Amended and Restated 
Stockholders Agreement are described in OMH's Current Report on Form 8-K filed with the SEC on June 25, 2018, and such 
Current Report on Form 8-K is incorporated by reference herein in its entirety. 

Licensing and insurance laws and regulations may delay or impede purchases of OMH's common stock.

Certain states in which we are licensed to originate loans and the state in which our insurance subsidiaries are domiciled 
(Texas) have laws and regulations that require regulatory approval for the acquisition of “control” of regulated entities. In 
addition, Texas insurance laws and regulations generally provide that no person may acquire control, directly or indirectly, of a 
domiciled insurer, unless the person has provided the required information to, and the acquisition is subsequently approved or 
not disapproved by the Department of Insurance (“DOI”). Under state insurance laws or regulations, there exists a presumption 
of “control” when an acquiring party acquires as little as 10% of the voting securities of a regulated entity or of a company 
which itself controls (directly or indirectly) a regulated entity (the threshold is 10% under the insurance statute of Texas). 
Therefore, any person acquiring 10% or more of OMH's common stock may need the prior approval of the Texas insurance 
and/or licensing regulators, or a determination from such regulators that “control” has not been acquired, which could 
significantly delay or otherwise impede their ability to complete such purchase. 

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RISKS RELATED TO OMH'S COMMON STOCK

The market price and trading volume of OMH's common stock may be volatile, which could result in rapid and substantial 
losses for OMH's stockholders.

The market price of OMH's common stock has been and may continue to be volatile and could be subject to wide fluctuations 
and may decline significantly in the future. Some of the factors that could negatively affect the share price or result in 
fluctuations in the price or trading volume of OMH's common stock include: variations in our quarterly or annual operating 
results; changes in our earnings estimates (if provided) or differences between our actual financial and operating results and 
those expected by investors and analysts; additions to, or departures of, key management personnel; and any increased 
indebtedness we may incur in the future.

These factors may decrease the market price of OMH's common stock, regardless of our actual operating performance. 
Volatility in the market price of a company’s securities may result in securities class action litigation. Such litigation, if 
instituted against us, could result in substantial costs and a diversion of our management’s attention and resources.

Future offerings of debt or equity securities by us may adversely affect the market price of OMH's common stock.

In the future, we may attempt to obtain financing or to further increase our capital resources by issuing additional shares of 
OMH's common stock or offering debt or other equity securities, including debt securities convertible into equity or shares of 
preferred stock. Future acquisitions could require substantial additional capital in excess of cash from operations.
Issuing additional shares of OMH's common stock or other equity securities or securities convertible into equity may dilute the 
economic and voting rights of OMH's stockholders at the time of such issuance or reduce the market price of OMH's common 
stock or both.  Upon liquidation, holders of debt securities and preferred shares, if issued, and lenders with respect to other 
borrowings would receive a distribution of our available assets prior to the holders of OMH's common stock. Debt securities 
convertible into equity could be subject to adjustments in the conversion ratio pursuant to which certain events may increase the 
number of equity securities issuable upon conversion. Preferred shares, if issued, could have a preference with respect to 
liquidating distributions or a preference with respect to dividend payments that could limit our ability to pay dividends to the 
holders of OMH's common stock. Thus, holders of OMH's common stock bear the risk that our future offerings may reduce the 
market price of OMH's common stock and dilute their stockholdings in us.

The future issuance of additional common stock in connection with our incentive plans, acquisitions or otherwise will dilute 
all other stockholdings.

OMH may issue any or all of the shares of common stock authorized but unissued without any action or approval by OMH's 
stockholders, subject to certain exceptions. OMH also intends to continue to evaluate acquisition opportunities and may issue 
common stock in connection with any such acquisition. Any common stock issued in connection with our incentive plans, 
acquisitions, the exercise of outstanding stock options or otherwise would dilute the percentage ownership held by existing 
OMH's stockholders.

GENERAL RISKS

We are a party to various lawsuits and proceedings and may become a party to various lawsuits and proceedings in the 
future which, if resolved in a manner adverse to us, could have a material adverse effect our financial condition, results of 
operations, and liquidity.

In the normal course of business, we have been named, and may be named in the future, as a defendant in various legal actions, 
including governmental investigations, examinations or other proceedings, arising in connection with our business activities. 
Certain of the legal actions may include claims for substantial compensatory and/or punitive damages or claims for 
indeterminate amounts of damages. Some of these proceedings are pending in jurisdictions that permit damage awards 
disproportionate to the actual economic damages allegedly incurred. A large judgment that is adverse to us could cause our 
reputation to suffer, encourage additional lawsuits against us and have a material adverse effect on our financial condition, 
results of operations, and liquidity. For additional information regarding pending legal proceedings and other contingencies, see 
Note 14 of the Notes to the Consolidated Financial Statements in Part II - Item 8 in this report.

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Certain operations rely on external vendors.

We rely on third-party vendors to provide products and services necessary to maintain day-to-day operations, including a 
portion of our information systems, communication, data management and transaction processing. Accordingly, we are exposed 
to the risk that these vendors might not perform in accordance with the contracted arrangements or service level agreements. 
Such failure to perform could be disruptive to our operations and have a materially adverse impact on our business, financial 
condition, and results of operations. These third parties are also sources of risk associated with operational errors, system 
interruptions or breaches and unauthorized disclosure of confidential information. If our vendors encounter any of these issues, 
we could be exposed to disruption of service, damage to our reputation and litigation. 

If we lose the services of any of our key management personnel, our business could suffer.

Our future success significantly depends on the continued service and performance of our key management personnel. Our 
senior management team has significant industry experience and would be difficult to replace. Competition for these employees 
is intense and we may not be able to attract and retain key personnel. If we are unable to attract or retain appropriately qualified 
personnel, we may not be successful in originating loans and servicing our customers, which could have a materially adverse 
effect on our business, financial condition and results of operations.

Employee misconduct could harm us by subjecting us to monetary loss, significant legal liability, regulatory scrutiny and 
reputational harm.

There is a risk that our employees could engage in misconduct that adversely affects our business. For example, if an employee 
were to engage—or be accused of engaging—in illegal or suspicious activities including fraud or theft, we could suffer direct 
losses from such activity, and as a result, we could be subject to regulatory sanctions and suffer serious harm to our reputation, 
financial condition, customer relationships, and ability to attract future customers or employees. Regulators may allege or 
determine, based upon such misconduct, that our systems and procedures to detect and deter employee misconduct are 
inadequate. Misconduct by our employees, or even unsubstantiated allegations of misconduct, could result in a material adverse 
effect on our reputation and our business.

33

                   
Item 1B. Unresolved Staff Comments.

None.

Item 1C. Cybersecurity.

RISK MANAGEMENT AND STRATEGY

Cyber risk management is a critical component of our risk management framework. Processes for assessing, identifying, and 
managing material risks arising from cybersecurity threats are integrated in our policies and procedures, including our 
enterprise risk appetite, risk assessment, risk treatment, risk acceptance or exceptions, and third party risk management policies.

Our Cybersecurity Program, which we are aligning with the National Institute of Standards and Technology (“NIST”) 
Cybersecurity Framework, provides a framework for compliance with applicable cybersecurity and data protection laws. Our 
program is designed to ensure the security and confidentiality of customer information, protect against known or evolving 
threats to the security or integrity of customer records and personal information and protect against unauthorized access to or 
use of such information. We work with our regulators to ensure that these policies are adequately designed to appropriately 
safeguard personal information. We use a variety of processes and technologies to monitor for and identify cybersecurity 
threats, including vulnerabilities scans, endpoint and network monitoring software, and email scanning software. We also have 
a Cyber Incident Response Policy and detailed plans which are updated and exercised annually. Our cyber defenses are 
reviewed annually by third-party penetration testers using the Adversarial Tactics, Techniques and Common Knowledge 
(“MITRE ATT&CK”) framework and the incident response is reviewed by experienced counsel. We incorporate cybersecurity 
risk reviews of third-party service providers within our Enterprise Third Party Risk Management Program. We conduct annual 
Cyber Risk Assessments which drive strategic decisions. Employees are required to abide by our cybersecurity and data 
protection policies and are provided formal cybersecurity training. We maintain a corporate cyber risk insurance policy as part 
of our cybersecurity risk strategy that is reviewed annually. 

To date, the Company has not experienced a material cybersecurity incident.

GOVERNANCE

Cybersecurity and data protection are important for the Company to maintain the trust of our customers, team members and 
stakeholders. Overseen by the Board of Directors and its Risk Committee, we regularly review, and as appropriate, adapt our 
Cybersecurity Program to an evolving landscape of emerging threats, evaluate effectiveness of key security controls, and assess 
cybersecurity best practices.

The Chief Information Security Officer (“CISO”), the Chief Technology Officer (“CTO”), and General Counsel are key 
management roles responsible for assessing and managing material risks from cybersecurity threats. The CISO reports to the 
General Counsel and is responsible for implementing and maintaining our enterprise cybersecurity organization. Our CISO has 
served in both the private and public sectors developing extensive experience in cybersecurity operations, incident response, 
strategy, governance and compliance. The CISO provides periodic reports to our management risk committee on the mitigation 
of cybersecurity risks. The General Counsel provides executive oversight of the Cybersecurity Program, providing governance 
of cybersecurity capabilities and coordinating cybersecurity matters with senior management and the Board of Directors. Our 
experienced General Counsel has significant risk management, governance, litigation and regulatory experience.  We believe 
these skills are needed in leadership of our Cybersecurity Program to ensure that risk management, legal, regulatory, disclosure 
and governance perspectives are considered in the design of our Cybersecurity Program and in evaluating and responding to 
potential cyber incidents. The CTO provides our Cybersecurity Program with the technical and functional resources to achieve 
its strategic goals and objectives. Our CTO has 30 years of experience with reliability and security of core systems, expertise 
important for establishing robust protocols and implementing best practices to safeguard against cyber threats and mitigate risks 
effectively. The General Counsel, CISO, and CTO meet regularly to evaluate the Company’s Cybersecurity Program. 

34

                   
The Board is responsible for overseeing the Company’s management of cybersecurity risk, including oversight into appropriate 
risk mitigation, strategies, processes, systems, and controls. The CISO has regular and direct communication with the Board, 
providing a cybersecurity report to the Board’s Risk Committee on a quarterly basis (more frequently as events warrant), as 
well as a written cybersecurity report and briefing to the full Board on an annual basis, in order to inform directors of the state 
of the Company’s Cybersecurity Program. These reports cover, but are not limited to, the Company’s cybersecurity posture, 
overall status of the Company’s compliance with the Cybersecurity Program, threat environment, material cybersecurity risks 
and events, Cybersecurity Program improvements and effectiveness, and other material matters related to the Cybersecurity 
Program. 

Item 2.  Properties.

Our branch network includes approximately 1,400 locations in 44 states. Our branches have lease terms generally ranging from 
three to five years. In addition to our branches, several of our central servicing facilities operate in leased premises. These 
facilities include Fort Mill, South Carolina; Tempe, Arizona; Fort Worth, Texas; and Mendota Heights, Minnesota, with leases 
that expire in 2027, 2027, 2028, and 2029, respectively.

We also lease administrative offices in Irving, Texas; Baltimore, Maryland; Charlotte, North Carolina; New York, New York; 
and Wilmington, Delaware, which expire in 2025, 2026, 2027, 2028, and 2031, respectively.

Our investment in real estate and tangible property is not significant in relation to our total assets due to the nature of our 
business. At December 31, 2023, our subsidiaries owned a loan servicing facility in London, Kentucky, and six buildings in 
Evansville, Indiana. The Evansville buildings also support our administrative and central functions. 

Our branch office operations, administrative offices, central operations, and loan servicing facilities support our Consumer and 
Insurance segment.

Item 3. Legal Proceedings.

The information required with respect to this item can be found under "Legal Contingencies" in Note 14 of the Notes to the 
Consolidated Financial Statements in Part II - Item 8 in this Annual Report, which is incorporated by reference into this Item 3.

Item 4.  Mine Safety Disclosures.

None.

35

                   
PART II

Item 5.  Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities.

MARKET INFORMATION AND STOCKHOLDERS

OMH’s common stock is listed for trading on the New York Stock Exchange (“NYSE”) under the symbol “OMF.”

On January 31, 2024, there were two record holders of OMH's common stock. This figure does not reflect the beneficial 
ownership of shares held in nominee name. On January 31, 2024, the closing price for OMH's common stock, as reported on 
the NYSE, was $47.60.

DIVIDEND POLICY

In February of 2019, the Board announced a program of quarterly dividends. While OMH intends to pay its minimum quarterly 
dividend, currently $1.00 per share, for the foreseeable future, all subsequent dividends will be reviewed and declared at the 
discretion of the Board and will depend on many factors, including our financial condition, earnings, cash flows, capital 
requirements, level of indebtedness, statutory and contractual restrictions applicable to the payment of dividends, and other 
considerations that the Board deems relevant. OMH's dividend payments may change from time to time, and the Board may 
choose not to continue to declare dividends in the future.

No trading market exists for OMFC’s common stock. All of OMFC’s common stock is held by OMH. To provide funding for 
the dividends mentioned above, OMFC paid dividends to OMH of $478 million and $471 million in 2023 and 2022, 
respectively.

Because we are holding companies and have no direct operations, we will only be able to pay dividends from our available cash 
on hand and any funds we receive from our subsidiaries. Our insurance subsidiaries are subject to regulations that limit their 
ability to pay dividends or make loans or advances to us, principally to protect policyholders, and certain of OMFC's debt 
agreements limit the ability of certain of our subsidiaries to pay dividends. See Notes 8 and 10 of the Notes to the Consolidated 
Financial Statements in Part II - Item 8 in this report for further information on OMFC's debt agreements and our insurance 
subsidiary dividends, respectively. 

ISSUER PURCHASES OF EQUITY SECURITIES

The following table presents information regarding repurchases of our common stock, excluding commissions and fees, during 
the quarter ended December 31, 2023, based on settlement date: 

Period

October 1 - October 31

November 1 - November 30

December 1 - December 31

Total

Total Number of 
Shares Purchased

Average Price
 paid per Share

530,814  $ 

— 

— 

530,814  $ 

37.81 

— 

— 

37.81 

Total Number of 
Shares Purchased as 
Part of Publicly 
Announced Plans or 
Programs (a)

Dollar Value of 
Shares 
That May Yet Be 
Purchased 
Under the Plans or 
Programs (a)

530,814  $ 

660,499,429 

— 

— 

530,814

660,499,429 

660,499,429 

(a)  On February 2, 2022, the Board authorized a $1 billion stock repurchase program, excluding fees, commissions, and other expenses 

related to the repurchases. The authorization expires on December 31, 2024. The timing, number and share price of any additional shares 
repurchased will be determined by OMH based on its evaluation of market conditions and other factors and will be made in accordance 
with applicable securities laws in either the open market or in privately negotiated transactions. OMH is not obligated to purchase any 
shares under the program, which may be modified, suspended or discontinued at any time.

36

 
 
 
 
 
 
 
 
 
 
 
                                      
                   
STOCK PERFORMANCE

The following data and graph show a comparison of the cumulative total shareholder return for OMH's common stock, the 
NYSE Financial Sector (Total Return) Index, and the NYSE Composite (Total Return) Index from December 31, 2018 through 
December 31, 2023. This data assumes simultaneous investments of $100 on December 31, 2018 and reinvestment of any 
dividends. The information in this “Stock Performance” section shall not be deemed to be “soliciting material” or to be “filed” 
with the SEC or subject to Regulation 14A or 14C, or to the liabilities of Section 18 of the Exchange Act.

Stock Performance

$400

$300

$200

$100

$0
12/31/18

12/31/19

12/31/20

12/31/21

12/31/22

12/31/23

OneMain Holdings, Inc.

NYSE Composite Index

NYSE Financial Sector Index

2018

2019

At December 31,
2021
2020

2022

2023

$ 

100.00  $ 

189.30  $ 

245.53  $ 

316.21  $ 

229.37  $ 

374.03 

100.00   

125.41   

133.49   

162.71   

147.75   

100.00   

129.21   

125.41   

158.88   

138.68   

168.32 

162.51 

OneMain Holdings, Inc.

NYSE Composite Index

NYSE Financial Sector Index

Item 6.  [Reserved]

37

 
 
                   
Item 7.  Management’s Discussion and Analysis of Financial Condition and Results of Operations.

The following discussion and analysis of OMH's financial condition and results of operations should be read together with the 
audited consolidated financial statements and related notes included in this report. This discussion and analysis contains 
forward-looking statements that involve risk, uncertainties, and assumptions. See “Forward-Looking Statements” included in 
this report for more information. Our actual results could differ materially from those anticipated in the forward-looking 
statements as a result of many factors, including those discussed in “Risk Factors” included in this report.

An index to our management’s discussion and analysis follows:

Topic

Overview...................................................................................................................................................................................................

Recent Developments and Outlook ..........................................................................................................................................................

Results of Operations................................................................................................................................................................................

Segment Results........................................................................................................................................................................................

Credit Quality............................................................................................................................................................................................

Liquidity and Capital Resources...............................................................................................................................................................

Critical Accounting Policies and Estimates..............................................................................................................................................

Recent Accounting Pronouncements ........................................................................................................................................................

Seasonality ................................................................................................................................................................................................

Page

39

41

43

46

48
50

56

57

57

38

                   
Overview

We operate in the United States and market our personal loans in 44 states. We service the loans that we originate and retain on 
our balance sheet, as well as loans owned by third parties on their behalf in connection with our whole loan sale program and 
legacy businesses. In connection with our offerings, our insurance subsidiaries offer our personal loan customers optional credit 
and non-credit insurance and other optional products. We also offer two credit cards, BrightWay and BrightWay+, which are 
designed to reward customers for responsible credit activity, such as consistent on-time payments. We strive to meet our 
customers at their preferred channel and to deliver a seamless customer experience through our digital platforms, distribution 
partnerships, or working with our expert team members at our approximately 1,400 locations. Our personal loans, credit cards, 
and other products help customers meet everyday needs and take steps to improve their financial well-being.

OUR PRODUCTS

Our product offerings include:

•

•

•

Personal Loans — We offer personal loans through our branch network, central operations, auto dealership network, 
and our website, www.onemainfinancial.com, to customers who need timely access to cash. Our personal loans are 
non-revolving, with a fixed rate, have fixed terms generally between three and six years, and are secured by 
automobiles, other titled collateral, or are unsecured. At December 31, 2023, we had approximately 2.4 million
personal loans totaling $21.0 billion of net finance receivables, of which 50% were secured by titled property, 
compared to approximately 2.3 million personal loans totaling $19.9 billion of net finance receivables, of which 52%
were secured by titled property at December 31, 2022. We also service personal loans for our whole loan sale partners.

Credit Cards — BrightWay and BrightWay+ credit cards originate through a third-party bank partner from which we 
purchase the receivable balances. The credit cards are offered across our branch network, through direct mail, and 
through our digital affiliates. Credit cards are open-ended, revolving, with a fixed rate, and are unsecured. At 
December 31, 2023, we had approximately 431 thousand open credit card customer accounts, totaling $330 million of 
net finance receivables, compared to approximately 135 thousand open credit card customer accounts, totaling 
$107 million of net finance receivables at December 31, 2022.

Optional Products — We offer our customers optional credit insurance products (life, disability, and involuntary 
unemployment insurance) and optional non-credit insurance products through both our branch network and our central 
operations. Credit insurance and non-credit insurance products are provided by our affiliated insurance companies. We 
offer Guaranteed Asset Protection (“GAP”) coverage as a waiver product or insurance. We also offer optional 
membership plans from an unaffiliated company.

OUR SEGMENT

At December 31, 2023, Consumer and Insurance (“C&I”) is our only reportable segment, which includes personal loans, credit 
cards, and optional products. At December 31, 2023, we had $22.2 billion of managed receivables due from approximately 3.0 
million customer accounts, compared to $20.8 billion of managed receivables due from approximately 2.6 million customer 
accounts at December 31, 2022.

The remaining components (which we refer to as “Other”) consist of our liquidating SpringCastle Portfolio servicing activity 
and our non-originating legacy operations, which primarily include our liquidating real estate loans held for sale and reported in 
Other assets in our consolidated balance sheets. See Note 17 of the Notes to the Consolidated Financial Statements in Part II - 
Item 8 in this report for more information about our segment.

39

                   
HOW WE ASSESS OUR BUSINESS PERFORMANCE

We closely monitor the primary drivers of pretax operating income, which consist of the following:

Interest Income

We track interest income, including certain fees earned on our finance receivables, and continually monitor the components that 
impact our yield. We include any late charges on loans that we have collected from customer payments in interest income.

Interest Expense

We track the interest expense incurred on our debt, along with amortization or accretion of premiums or discounts, and issuance 
costs, to monitor the components of our cost of funds. We expect interest expense to fluctuate based on changes in the secured 
versus unsecured mix of our debt, time to maturity, interest rates, and utilization of revolving conduit facilities.

Net Credit Losses

The credit quality of our loans is driven by our underwriting philosophy, which considers the prospective customer’s household 
budget, his or her willingness and capacity to repay, and the underlying collateral on the loan. We closely analyze credit 
performance because the profitability of our loan portfolio is directly connected to net credit losses. We define net credit losses 
as gross charge-offs minus recoveries in the portfolio. Additionally, because delinquencies are an early indicator of future net 
credit losses, we analyze delinquency trends, adjusting for seasonality, to determine whether our loans are performing in line 
with our original estimates. We also monitor recovery rates because of their contribution to the reduction in the severity of our 
charge-offs. 

Operating Expenses

We assess our operational efficiency using various metrics and conduct extensive analysis to determine whether fluctuations in 
cost and expense levels indicate operational trends that need to be addressed. Our operating expense analysis also includes a 
review of origination and servicing costs to assist us in managing overall profitability.

Finance Receivables Originations and Purchase Volume

Because volume and portfolio size determine the magnitude of the impact of each of the above factors on our earnings, we also 
closely monitor originations, purchase volume, and annual percentage rate.

40

                   
Recent Developments and Outlook

RECENT DEVELOPMENTS

Acquisition of Foursight Capital LLC

On November 21, 2023, we announced that we have entered into a definitive agreement to acquire Foursight Capital LLC 
(“Foursight”), a wholly owned subsidiary of Jefferies Financial Group, Inc. for a purchase price of $115 million in cash. 
Foursight is an automobile finance company that purchases and services automobile retail installment contracts. Contracts are 
sourced through an extensive network of auto dealers. We will acquire Foursight's approximately $900 million auto loan 
portfolio in the transaction, which is expected to close in the first quarter of 2024, subject to customary closing conditions and 
applicable regulatory approvals.

Issuances and Redemption of Unsecured Debt

Issuance of 9.00% Senior Notes Due 2029

On June 22, 2023, OMFC issued a total of $500 million aggregate principal amount of 9.00% Senior Notes due 2029. On 
November 14, 2023, OMFC issued a total of $400 million aggregate principal amount as an add-on to the 9.00% Senior Notes 
due 2029.

Issuance of 7.875% Senior Notes Due 2030

On December 13, 2023, OMFC issued a total of $700 million aggregate principal amount of 7.875% Senior Notes due 2030.

Redemption of 6.125% Senior Notes Due 2024

On September 18, 2023, OMFC paid a net aggregate amount of $558 million, inclusive of accrued interest, to complete a partial 
redemption of its 6.125% Senior Notes due 2024. On December 14, 2023, OMFC paid a net aggregate amount of $546 million, 
inclusive of accrued interest, to complete a full redemption.

For information regarding the issuances and redemption of our unsecured debt, see “Liquidity and Capital Resources” under 
Management’s Discussion and Analysis of Financial Condition and Results of Operations in this report.

Securitization Transactions Completed - ODART 2023-1, OMFIT 2023-1, and OMFIT 2023-2

For information regarding the issuances of our secured debt, see “Liquidity and Capital Resources” under Management’s 
Discussion and Analysis of Financial Condition and Results of Operations in this report.

Cash Dividends to OMH's Common Stockholders

For information regarding the quarterly dividends declared by OMH, see “Liquidity and Capital Resources” under 
Management’s Discussion and Analysis of Financial Condition and Results of Operations in this report.

Regulatory Settlements

On May 24, 2023, we entered into a consent order with the NYDFS relating primarily to a past examination of our 
cybersecurity policies from 2017 to early 2020. Pursuant to the consent order, we agreed to pay a $4.25 million civil penalty 
and represent that certain improvements to our cybersecurity controls and procedures had previously been completed. 

Additionally, on May 31, 2023, we entered into a consent order with the CFPB to resolve a previously disclosed investigation 
focused on certain refunding practices for optional insurance and membership plan products that were subsequently canceled by 
the consumer after purchase. Pursuant to the consent order, we agreed to issue $10 million in interest refunds to affected 
customers, pay a $10 million civil penalty and make certain other enhancements to our sales and refunding practices.

In agreeing to these two consent orders, we did not admit to any of the NYDFS’ or the CFPB’s factual findings or legal 
conclusions.

41

                   
OUTLOOK

We are actively monitoring the current macroeconomic environment, including geopolitical actions outside of the U.S., and 
remain prepared for any developments that may impact our business. Our financial condition and results of operations could be 
affected by macroeconomic conditions, including changes in unemployment, inflation, interest rates, and consumer confidence. 
We will continue to incorporate updates to our macroeconomic assumptions, as necessary, which could lead to further 
adjustments in our allowance for finance receivable losses, allowance ratio, and provision for finance receivable losses.

Our experienced management team remains focused on maintaining a strong balance sheet with a long liquidity runway and 
adequate capital while maintaining a conservative and disciplined underwriting model. We believe we are well positioned to 
serve our customers and execute on our strategic priorities, including:

striving to be the lender of choice for nonprime consumers and improve their financial well-being;
continuing to grow our receivables through new products and distribution channels;

•
•
• maintaining a rigorous underwriting standard with a goal of enhancing credit performance;
•
• maintaining a strong liquidity level with diversified funding sources.

leveraging our scale and cost discipline across the Company to deliver improved operating leverage; and

We believe our commitment to closely monitor the macroeconomic environment, retain disciplined underwriting, drive 
strategic growth initiatives, and maintain a robust balance sheet strengthens our ability to navigate challenges and seize 
opportunities. As we pursue our key initiatives, we are confident in our ability to increase shareholder value and remain resilient 
and adaptable to navigate an ever-evolving economic, social, political, and regulatory landscape.

42

                   
Results of Operations

The results of OMFC are consolidated into the results of OMH. Due to the nominal differences between OMFC and OMH, 
content throughout this section relates only to OMH. See Note 1 of the Notes to the Consolidated Financial Statements in Part II 
- Item 8 in this report for further information.

OMH'S CONSOLIDATED RESULTS
See the table below for OMH's consolidated operating results and selected financial statistics. A further discussion of OMH's 
operating results for our operating segment is provided under “Segment Results” below.

(dollars in millions, except per share amounts)

At or for the Years Ended December 31,

Interest income

Interest expense

Provision for finance receivable losses

Net interest income after provision for finance receivable losses

Other revenues

Other expenses

Income before income taxes

Income taxes

Net income

Share Data:

Earnings per share:

Diluted

Selected Financial Statistics *
Total finance receivables:

Net finance receivables

Average net receivables

Gross charge-off ratio

Recovery ratio

Net charge-off ratio

Personal loans:

Net finance receivables

Yield

Origination volume

Number of accounts

Number of accounts originated

Net charge-off ratio

30-89 Delinquency ratio

Credit cards:

Net finance receivables

Purchase volume

Number of open accounts

Debt balances:

Long-term debt balance

Average daily debt balance 

2023

2022

2021

$ 

$ 

4,564 

1,019 

1,721 

1,824 

735 

1,719 

840 

199 

641 

$ 

4,435 

$ 

4,364 

892 

1,402 

2,141 

629 

1,615 

1,155 

283 

872 

937 

593 

2,834 

531 

1,624 

1,741 

427 

$ 

1,314 

$ 

$ 

5.32 

$ 

7.01 

$ 

9.88 

$ 

$ 

21,349 

20,527 

$ 

$ 

19,986 

19,440 

$ 

$ 

19,212 

18,281 

 8.74 %

 (1.26) %

 7.48 %

 7.40 %

 (1.29) %

 6.10 %

 5.41 %

 (1.21) %

 4.20 %

$ 

21,019 

$ 

19,879 

$ 

19,187 

 22.20 %

 22.78 %

 23.84 %

$ 

12,851 

$ 

13,879 

$ 

13,825 

  2,415,058 

  2,334,097 

  2,336,845 

  1,258,813 

  1,365,989 

  1,388,123 

 7.42 %

 3.28 %

 6.09 %

 3.07 %

 4.20 %

 2.43 %

$ 

$ 

$ 

$ 

330 

442 

430,784 

19,813 

19,047 

$ 

$ 

$ 

$ 

107 

172 

135,335 

18,281 

17,854 

$ 

$ 

$ 

$ 

25 

26 

65,513 

17,750 

17,441 

* 

See “Glossary” at the beginning of this report for formulas and definitions of our key performance ratios. 

43

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                                                            
                   
Comparison of Consolidated Results for 2023 and 2022

Interest income increased $129 million or 3% in 2023 when compared to 2022 due to growth in average net receivables, 
partially offset by lower yield.

Interest expense increased $127 million or 14% in 2023 when compared to 2022 due to a higher average cost of funds and an 
increase in average debt as we continue to grow the business.

Provision for finance receivable losses increased $319 million or 23% in 2023 when compared to 2022 driven by higher net 
charge-offs.

Other revenues increased $106 million or 17% in 2023 when compared to 2022 due to an increase in investment revenue due to 
higher market rates compared to the prior year period and a net loss on the repurchase and repayment of debt in the prior year 
period.

Other expenses increased $104 million or 6% in 2023 when compared to 2022 due to regulatory settlements in the current 
period, an increase in general operating expenses and salaries and benefits expense driven by our strategic investments in the 
business, as well as an increase in insurance policy and benefits claims expense largely driven by favorable claims experience 
in the prior period not present in the current period.

Income taxes decreased $84 million or 30% in 2023 when compared to 2022 due to lower pretax income. 

See Note 13 of the Notes to the Consolidated Financial Statements in Part II - Item 8 in this report for further information on 
income taxes.

Comparison of Consolidated Results for 2022 and 2021

For a comparison of OMH's results of operation for the years ended 2022 and 2021, see “Management’s Discussion and 
Analysis of Financial Condition and Results of Operations—OMH’s Consolidated Results” in Part II - Item 7 of OMH's Annual 
Report on Form 10-K for the year ended December 31, 2022, filed with the SEC on February 10, 2023.

44

                   
NON-GAAP FINANCIAL MEASURES

Management uses C&I adjusted pretax income (loss), a non-GAAP financial measure, as a key performance measure of our 
segment. C&I adjusted pretax income (loss) represents income (loss) before income taxes on a Segment Accounting Basis and 
excludes regulatory settlements, net gain or loss resulting from repurchases and repayments of debt, and other items and 
strategic activities, which include direct costs associated with COVID-19, restructuring charges, and the expense associated 
with cash-settled stock-based awards. Management believes C&I adjusted pretax income (loss) is useful in assessing the 
profitability of our segment.

Management also uses C&I pretax capital generation, a non-GAAP financial measure, as a key performance measure of our 
segment. This measure represents C&I adjusted pretax income as discussed above and excludes the change in our C&I 
allowance for finance receivable losses in the period while still considering the C&I net charge-offs incurred during the period. 
Management believes that C&I pretax capital generation is useful in assessing the capital created in the period impacting the 
overall capital adequacy of the Company. Management believes that the Company’s reserves, combined with its equity, 
represent the Company’s loss absorption capacity.

Management utilizes both C&I adjusted pretax income (loss) and C&I pretax capital generation in evaluating our performance. 
Additionally, both of these non-GAAP measures are consistent with the performance goals established in OMH’s executive 
compensation program. C&I adjusted pretax income (loss) and C&I pretax capital generation are non-GAAP financial measures 
and should be considered supplemental to, but not as a substitute for or superior to, income (loss) before income taxes, net 
income, or other measures of financial performance prepared in accordance with GAAP.

OMH's reconciliations of income before income tax expense on a Segment Accounting Basis to C&I adjusted pretax income 
(non-GAAP) and C&I pretax capital generation (non-GAAP) were as follows:

(dollars in millions)

Years Ended December 31,

Consumer and Insurance

2023

2022

2021

Income before income taxes - Segment Accounting Basis

$ 

845  $ 

1,169  $ 

1,788 

Adjustments:

Regulatory settlements

    Net loss on repurchases and repayments of debt

Other

Adjusted pretax income (non-GAAP)

Provision for finance receivable losses

Net charge-offs

Pretax capital generation (non-GAAP)

26 

— 

3 

874 

— 

26 

11 

— 

70 

60 

1,206 

1,918 

1,721 

(1,536) 

1,399 

(1,186) 

587 

(768) 

$ 

1,059  $ 

1,419  $ 

1,737 

45

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                   
Segment Results

The results of OMFC are consolidated into the results of OMH. Due to the nominal differences between OMFC and OMH, 
content throughout this section relate only to OMH. See Note 1 of the Notes to the Consolidated Financial Statements in Part II 
- Item 8 in this report for further information.

See Note 17 of the Notes to the Consolidated Financial Statements in Part II - Item 8 in this report for a description of our 
segment, methodologies used to allocate revenues and expenses to our C&I segment, and reconciliations of segment total to 
consolidated financial statement amounts.

CONSUMER AND INSURANCE
OMH's adjusted pretax income and selected financial statistics for C&I on an adjusted Segment Accounting Basis were as 
follows:

(dollars in millions)

At or for the Years Ended December 31,

Interest income

Interest expense

Provision for finance receivable losses

Net interest income after provision for finance receivable losses

Other revenues

Other expenses

Adjusted pretax income (non-GAAP)

$ 

874 

$ 

930 

587 

2,838 

597 

1,517 

1,918 

19,215 

18,286 

 5.42 %

 (1.21) %

 4.20 %

$ 

$ 

$ 

2023

2022

2021

$ 

4,429 

$ 

4,355 

$ 

4,559 

1,015 

1,721 

1,823 

727 

1,676 

886 

1,399 

2,144 

644 

1,582 

1,206 

$ 

$ 

21,349 

20,528 

$ 

$ 

19,987 

19,442 

 8.74 %

 (1.26) %

 7.48 %

 7.40 %

 (1.29) %

 6.10 %

$ 

21,019 

 22.20 %

$ 

12,851 

$ 

$ 

19,880 

 22.77 %

13,879 

$ 

$ 

19,190 

 23.82 %

13,825 

  2,415,058 

  2,334,097 

  2,336,845 

  1,258,813 

  1,365,989 

  1,388,123 

 7.42 %

 3.28 %

 6.09 %

 3.07 %

 4.20 %

 2.43 %

$ 

$ 

330 

442 

$ 

$ 

107 

172 

$ 

$ 

25 

26 

430,784 

135,335 

65,513 

Selected Financial Statistics *
Total finance receivables:

Net finance receivables

Average net receivables

Gross charge-off ratio

Recovery ratio

Net charge-off ratio

Personal loans:

Net finance receivables

Yield

Origination volume

Number of accounts

Number of accounts originated
Net charge-off ratio

30-89 Delinquency ratio

Credit cards:

Net finance receivables

Purchase volume

Number of open accounts

* 

See “Glossary” at the beginning of this report for formulas and definitions of our key performance ratios.

46

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                                     
                   
Comparison of Adjusted Pretax Income for Twelve Months Ended December 31, 2023 and 2022

Interest income increased $130 million or 3% in 2023 when compared to 2022 due to growth in average net receivables, 
partially offset by lower yield.

Interest expense increased $129 million or 15% in 2023 when compared to 2022 due to a higher average cost of funds and an 
increase in average debt as we continue to grow the business.

Provision for finance receivable losses increased $322 million or 23% in 2023 when compared to 2022 driven by higher net 
charge-offs.

Other revenues increased $83 million or 13% in 2023 when compared to 2022 due to an increase in investment revenue due to 
higher market rates compared to the prior year period.

Other expenses increased $94 million or 6% in 2023 when compared to 2022 due to an increase in general operating expenses 
and salaries and benefits expense driven by our strategic investments in the business, as well as an increase in insurance policy 
benefits and claims expense largely driven by favorable claims experience in the prior period not present in the current period.

Comparison of Adjusted Pretax Income for 2022 and 2021

For a comparison of OMH's adjusted pretax income for C&I for the years ended 2022 and 2021, see “Management’s 
Discussion and Analysis of Financial Condition and Results of Operations—OMH’s Consolidated Results” in Part II -Item 7 of 
OMH's Annual Report on Form 10-K for the year ended December 31, 2022, filed with the SEC on February 10, 2023.

47

                   
Credit Quality

FINANCE RECEIVABLES

Our net finance receivables, consisting of personal loans and credit cards, were $21.3 billion at December 31, 2023 and $20.0 
billion at December 31, 2022. We consider the delinquency status of our finance receivables as our key credit quality indicator. 
We monitor the delinquency of our finance receivable portfolio, including the migration between the delinquency buckets and 
changes in the delinquency trends to manage our exposure to credit risk in the portfolio. Our branch and central operation team 
members work closely with customers as necessary and offer a variety of borrower assistance programs to help support our 
customers.

DELINQUENCY

We monitor delinquency trends to evaluate the risk of future credit losses and employ advanced analytical tools to manage 
performance. Team members are actively engaged in collection activities throughout the early stages of delinquency. We 
closely track and report the percentage of receivables that are contractually 30-89 days past due as a benchmark of portfolio 
quality, collections effectiveness, and as a strong indicator of losses in coming quarters.

When personal loans are contractually 60 days past due, we consider these accounts to be at an increased risk for loss and move 
collection of these accounts to our central collection operations. Use of our central operations teams for managing late-stage 
delinquency allows us to apply more advanced collection techniques and tools to drive credit performance and operational 
efficiencies.

We consider our personal loans to be nonperforming at 90 days contractually past due, at which point we stop accruing finance 
charges and reverse finance charges previously accrued. For credit cards, we accrue finance charges and fees until charge-off at 
180 days contractually past due, at which point we reverse finance charges and fees previously accrued.

The delinquency information for net finance receivables on a Segment Accounting Basis was as follows: 

(dollars in millions)

December 31, 2023
Current

30-89 days past due

90+ days past due

Total net finance receivables

Delinquency ratio

30-89 days past due

30+ days past due

90+ days past due

December 31, 2022

Current

30-89 days past due

90+ days past due

Consumer and Insurance

Personal Loans

Credit Cards

$ 

19,725 

$ 

689 

605 

$ 

21,019 

$ 

 3.28 %

 6.16 %

 2.88 %

$ 

18,726 

$ 

610 

544 

297 

16 

17 

330 

 4.93 %

 9.96 %

 5.03 %

93 

6 

8 

Total net finance receivables

$ 

19,880 

$ 

107 

Delinquency ratio

30-89 days past due

30+ days past due

90+ days past due

 3.07  %

 5.80  %

 2.74  %

 5.90  %

 13.08  %

 7.18  %

48

 
 
 
 
 
 
 
 
                   
ALLOWANCE FOR FINANCE RECEIVABLE LOSSES

We estimate and record an allowance for finance receivable losses to cover the expected lifetime credit losses on our finance 
receivables. Our allowance for finance receivable losses may fluctuate based upon changes in portfolio growth, credit quality, 
and economic conditions.

Our methodology to estimate expected credit losses uses recent macroeconomic forecasts, which include forecasts for 
unemployment. We leverage projections from various industry leading providers. We also consider inflationary pressures, 
consumer confidence levels, and interest rate increases that may continue to impact the economic outlook. At December 31, 
2023, our economic forecast used a reasonable and supportable period of 12 months. We may experience further changes to the 
macroeconomic assumptions within our forecast, as well as changes to our loan loss performance outlook, both of which could 
lead to further changes in our allowance for finance receivable losses, allowance ratio, and provision for finance receivable 
losses.

Changes in our allowance for finance receivable losses were as follows:

(dollars in millions)

Year Ended December 31, 2023

Balance at beginning of period

Impact of adoption of ASU 2022-02 (a)

Provision for finance receivable losses

Charge-offs

Recoveries

Balance at end of period

Allowance ratio

Year Ended December 31, 2022

Balance at beginning of period

Provision for finance receivable losses

Charge-offs

Recoveries

Balance at end of period

Allowance ratio

Year Ended December 31, 2021

Balance at beginning of period

Provision for finance receivable losses
Charge-offs

Recoveries

Balance at end of period

Allowance ratio

Consumer and Insurance

Personal Loans

Credit Cards

Segment to 
GAAP 
Adjustment

Consolidated 
Total

$ 

(4) 

$ 

2,311 

$ 

2,294 

$ 

(20) 

1,651 

(1,768) 

258 

$ 

2,415 

$ 

21 

— 

70 

(27) 

1 

65 

$ 

 11.49 %

 19.61 %

(b)

$ 

$ 

2,097 

1,376 

(1,431) 

252 

$ 

2,294 

$ 

5 

23 

(7) 

— 

21 

$ 

$ 

4 

— 

— 

— 

— 

(7) 

3 

— 

— 

(4) 

$ 

$ 

$ 

(16) 

1,721 

(1,795) 

259 

2,480 

 11.62 %

2,095 

1,402 

(1,438) 

252 

2,311 

 11.54  %

 19.12  %

(b)

 11.56  %

$ 

2,283 

$ 

582 
(990) 

222 

$ 

2,097 

$ 

— 

5 
— 

— 

5 

$ 

$ 

(14)  $ 

2,269 

6 
1 

— 

593 
(989) 

222 

(7)  $ 

2,095 

 10.93  %

 19.91  %

(b)

 10.90  %

(a)  As a result of the adoption of ASU 2022-02, we recorded a one-time adjustment to the allowance for finance receivable losses. See Notes 

3, 4, and 5 of the Notes to the Consolidated Financial Statements in Part II - Item 8 in this report for additional information on the 
adoption of ASU 2022-02. 

(b)  Not applicable.

49

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                                      
                   
The current delinquency status of our finance receivable portfolio, inclusive of recent borrower performance and loss 
performance, volume of our modified finance receivable activity, level and recoverability of collateral securing our finance 
receivable portfolio, and the reasonable and supportable forecast of economic conditions are the primary drivers that can cause 
fluctuations in our allowance ratio from period to period. We monitor the allowance ratio to ensure we have a sufficient level of 
allowance for finance receivable losses based on the estimated lifetime expected credit losses in our finance receivable 
portfolio. The allowance for finance receivable losses as a percentage of net finance receivables increased slightly from the 
prior year period primarily due to a weaker macroeconomic outlook and portfolio mix. See Note 5 of the Notes to the 
Consolidated Financial Statements in Part II - Item 8 in this report for more information about the changes in the allowance for 
finance receivable losses.

Liquidity and Capital Resources

SOURCES AND USES OF FUNDS

We finance the majority of our operating liquidity and capital needs through a combination of cash flows from operations, 
secured debt, unsecured debt, borrowings from revolving conduit facilities, whole loan sales, and equity. We may also utilize 
other sources in the future. As a holding company, all of the funds generated from our operations are earned by our operating 
subsidiaries. Our operating subsidiaries’ primary cash needs relate to funding our lending activities, our debt service 
obligations, our operating expenses, payment of insurance claims, and supporting strategic initiatives.

We have previously purchased portions of our unsecured indebtedness, and we may elect to purchase additional portions of our 
unsecured indebtedness or securitized borrowings in the future. Future purchases may be made through the open market, 
privately negotiated transactions with third parties, or pursuant to one or more tender or exchange offers, all of which are 
subject to terms, prices, and consideration we may determine at our discretion.

During the year ended December 31, 2023, OMH generated net income of $641 million. OMH’s net cash outflow from 
operating and investing activities totaled $343 million for the year ended December 31, 2023. At December 31, 2023, our 
scheduled interest payments for 2024 totaled $526 million and there were no scheduled principal payments for 2024 on our 
existing unsecured debt. As of December 31, 2023, we had $8.4 billion of unencumbered receivables.

Based on our estimates and considering the risks and uncertainties of our plans, we believe that we will have adequate liquidity 
to finance and operate our businesses and repay our obligations as they become due.

OMFC’s Issuances, Redemptions, and Repurchases of Unsecured Debt

On June 22, 2023, OMFC issued a total of $500 million aggregate principal amount of 9.00% Senior Notes due 2029 under the 
Base Indenture, as supplemented by the Fifteenth Supplemental Indenture, pursuant to which OMH provided a guarantee on an 
unsecured basis. On November 14, 2023, OMFC issued a total of $400 million aggregate principal amount of 9.00% Senior 
Notes due 2029 in an add-on to the 9.00% Senior Notes due 2029 under the Base Indenture, as supplemented by the Fifteenth 
Supplemental Indenture, pursuant to which OMH provided a guarantee on an unsecured basis.

On August 18, 2023, OMFC issued a notice to partially redeem its 6.125% Senior Notes due 2024. On September 18, 2023, 
OMFC paid a net aggregate amount of $558 million, inclusive of accrued interest, to complete the partial redemption. On 
November 14, 2023, OMFC issued a notice to fully redeem the remaining 6.125% Senior Notes due 2024. On December 14, 
2023, OMFC paid a net aggregate amount of $546 million, inclusive of accrued interest, to complete a full redemption.

On December 13, 2023, OMFC issued a total of $700 million aggregate principal amount of 7.875% Senior Notes due 2030 
under the Base Indenture, as supplemented by the Sixteenth Supplemental Indenture, pursuant to which OMH provided a 
guarantee on an unsecured basis. 

From time to time we may purchase portions of our unsecured indebtedness through the open market. During the year ended
December 31, 2023, we repurchased $176 million of our unsecured notes.

OMFC’s Unsecured Corporate Revolver

At December 31, 2023, the borrowing capacity of our corporate revolver was $1.3 billion, and no amounts were drawn.

50

                   
Securitizations and Borrowings from Revolving Conduit Facilities

During the year ended December 31, 2023, we completed three personal loan securitizations (ODART 2023-1, OMFIT 2023-1, 
OMFIT 2023-2, see “Securitized Borrowings” below) and redeemed one personal loan securitization (OMFIT 2020-1). During 
the year ended December 31, 2023, we entered into two new revolving conduit facilities. At December 31, 2023, the borrowing 
capacity of our revolving conduit facilities was $6.4 billion. At December 31, 2023, we had $12.6 billion of gross finance 
receivables pledged as collateral for our securitizations, conduit facilities, and private secured term funding.

Subsequent to year-end, on January 18, 2024, we entered into two credit card revolving variable funding note (“VFN”) 
facilities. The maximum capacity of our credit card revolving VFN facilities was $300 million.

Private Secured Term Funding

At December 31, 2023, an aggregate amount of $350 million was outstanding under the private secured term funding 
collateralized by our personal loans. No principal payments are required to be made until after April 25, 2025, followed by a 
subsequent one-year amortization period at the expiration of which the outstanding principal amount is due and payable.

See Notes 8 and 9 of the Notes to the Consolidated Financial Statements in Part II - Item 8 in this report for further information 
on our long-term debt, securitization transactions, private secured term funding, and revolving conduit facilities.

Credit Ratings

Our credit ratings impact our ability to access capital markets and our borrowing costs. Rating agencies base their ratings on 
numerous factors, including liquidity, capital adequacy, asset quality, quality of earnings, and the probability of systemic 
support. Significant changes in these factors could result in different ratings.

The table below outlines OMFC’s long-term corporate debt ratings and outlook by rating agencies:

As of December 31, 2023

S&P
Moody’s

KBRA

Rating

Outlook

BB

Ba2

BB+

Stable

Stable

Positive

Currently, no other entity has a corporate debt rating, though they may be rated in the future. 

Stock Repurchased

During the year ended December 31, 2023, OMH repurchased 1,651,717 shares of its common stock through its stock 
repurchase program for an aggregate total of $65 million, including commissions and fees. As of December 31, 2023, OMH 
held a total of 15,383,804 shares of treasury stock. To provide funding for the OMH stock repurchases, the OMFC Board of 
Directors authorized dividend payments in the amount of $60 million.

For additional information regarding the shares repurchased, see Item 5. Market for Registrant’s Common Equity, Related 
Stockholder Matters and Issuer Purchases of Equity Securities of Part II in this report.

51

                   
Cash Dividend to OMH's Common Stockholders

As of December 31, 2023, the dividend declarations for the current year by the Board were as follows:

Declaration Date

Record Date

Payment Date

Dividend Per Share

Amount Paid

February 7, 2023

February 17, 2023

February 24, 2023

$ 

1.00 

$ 

April 25, 2023

July 26, 2023

May 5, 2023

May 12, 2023

August 7, 2023

August 11, 2023

October 25, 2023

November 6, 2023

November 10, 2023

1.00

1.00 

1.00 

Total

$ 

4.00 

$ 

(in millions)

121 

121

120 

120 

482 

To provide funding for the dividend, OMFC paid dividends of $478 million to OMH during the year ended December 31, 2023.

On February 7, 2024, OMH declared a dividend of $1.00 per share payable on February 23, 2024 to record holders of OMH's 
common stock as of the close of business on February 20, 2024. To provide funding for the OMH dividend, the OMFC Board 
of Directors authorized a dividend in the amount of up to $121 million payable on or after February 21, 2024.

While OMH intends to pay its minimum quarterly dividend, currently $1.00 per share, for the foreseeable future, all subsequent 
dividends will be reviewed and declared at the discretion of the Board and will depend on many factors, including our financial 
condition, earnings, cash flows, capital requirements, level of indebtedness, statutory and contractual restrictions applicable to 
the payment of dividends, and other considerations that the Board deems relevant. OMH’s dividend payments may change from 
time to time, and the Board may choose not to continue to declare dividends in the future. See our “Dividend Policy” in Part II - 
Item 5 of this report for further information.

Whole Loan Sale Transactions

We have whole loan sale flow agreements with third parties, with remaining terms of less than one year, in which we agreed to 
sell a total of $60 million gross receivables per quarter of newly originated unsecured personal loans along with any associated 
accrued interest. During the year ended December 31, 2023, we sold $585 million of gross finance receivables, compared to 
$720 million during the year ended December 31, 2022. See Note 4 of the Notes to the Consolidated Financial Statements 
included in this report for further information on the whole loan sale transactions.

Subsequent to year-end, we entered into a whole loan sale flow agreement with a third party, with a term of less than two years, 
in which we agreed to sell $600 million of gross receivables of newly originated unsecured personal loans along with any 
associated accrued interest.

LIQUIDITY

OMH's Operating Activities

Net cash provided by operations of $2.5 billion for the year ended December 31, 2023 reflected net income of $641 million, the 
impact of non-cash items including provision for finance receivable losses of $1.7 billion, and an unfavorable change in 
working capital of $44 million. Net cash provided by operations of $2.4 billion for the year ended December 31, 2022 reflected 
net income of $872 million, the impact of non-cash items including provision for finance receivable losses of $1.4 billion, and 
an unfavorable change in working capital of $82 million. Net cash provided by operations of $2.2 billion for the year ended 
December 31, 2021 reflected net income of $1.3 billion, the impact of non-cash items, and an unfavorable change in working 
capital of $48 million.

OMH's Investing Activities

Net cash used for investing activities of $2.9 billion for the year ended December 31, 2023 was due to net principal originations 
and purchases of finance receivables and purchases of available-for-sale and other securities, partially offset by the proceeds 
from sales of finance receivables and calls, sales, and maturities of available-for-sale and other securities. Net cash used for
investing activities of $2.1 billion for both the years ended December 31, 2022 and 2021 was primarily due to net principal 
originations and purchases of finance receivables and purchases of available-for-sale and other securities, partially offset by the 

52

 
 
 
 
                   
proceeds from sales of finance receivables and calls, sales, and maturities of available-for-sale and other securities.

OMH's Financing Activities

Net cash provided by financing activities of $932 million for the year ended December 31, 2023 was primarily due to the 
issuance and borrowings of long-term debt, partially offset by repayments and repurchases of long-term debt and cash 
dividends paid. Net cash used for financing activities of $326 million and $1.8 billion for the years ended December 31, 2022 
and 2021, respectively, were primarily due to repayments and repurchases of long-term debt, cash dividends paid, and the cash 
paid to repurchase common stock, partially offset by the issuance and borrowings of long-term debt.

OMH's Cash and Investments

At December 31, 2023, we had $1.0 billion of cash and cash equivalents, which included $148 million of cash and cash 
equivalents held at our regulated insurance subsidiaries or for other operating activities that is unavailable for general corporate 
purposes.

At December 31, 2023, we had $1.7 billion of investment securities, which are all held as part of our insurance operations and 
are unavailable for general corporate purposes.

Liquidity Risks and Strategies

OMFC’s credit ratings are non-investment grade, which has a significant impact on our cost and access to capital. This, in turn, 
can negatively affect our ability to manage our liquidity and our ability or cost to refinance our indebtedness. 

There are numerous risks to our financial results, liquidity, capital raising, and debt refinancing plans, some of which may not 
be quantified in our current liquidity forecasts. These risks include, but are not limited to, the following:

•
•
•
•

•

our inability to grow or maintain our personal loan portfolio with adequate profitability;
the effect of federal, state and local laws, regulations, or regulatory policies and practices;
effects of ratings downgrades on our secured or unsecured debt;
potential liability relating to real estate and personal loans which we have sold or may sell in the future, or relating to 
securitized loans; and
the potential for disruptions in the debt and equity markets.

The principal factors that could decrease our liquidity are customer delinquencies and defaults, a decline in customer 
prepayments, rising interest rates, and a prolonged inability to adequately access capital market funding. We intend to support 
our liquidity position by utilizing some or all of the following strategies:

• maintaining disciplined underwriting standards and pricing for loans we originate or purchase and managing purchases 

•

•

•

of finance receivables;
pursuing additional debt financings (including new secured and unsecured debt issuances, debt refinancing 
transactions, unsecured corporate revolvers, and revolving conduit facilities), or a combination of the foregoing;
purchasing portions of our outstanding indebtedness through open market or privately negotiated transactions with 
third parties or pursuant to one or more tender or exchange offers or otherwise, upon such terms and at such prices, as 
well as with such consideration, as we may determine; and
obtaining new and extending existing secured revolving facilities to provide committed liquidity in case of prolonged 
market fluctuations.

However, it is possible that the actual outcome of one or more of our plans could be materially different than expected or that 
one or more of our significant judgments or estimates could prove to be materially incorrect.

OUR INSURANCE SUBSIDIARIES

Our insurance subsidiaries are subject to state regulations that limit their ability to pay dividends. See Note 10 of the Notes to 
the Consolidated Financial Statements in Part II - Item 8 included in this report for further information on these state restrictions 
and the dividends paid by our insurance subsidiaries from 2021 through 2023.

53

                   
OUR DEBT AGREEMENTS

The debt agreements which OMFC and its subsidiaries are a party to include customary terms and conditions, including 
covenants and representations and warranties. See Note 8 of the Notes to the Consolidated Financial Statements in Part II - Item 
8 included in this report for more information on the restrictive covenants under OMFC’s debt agreements, as well as the 
guarantees of OMFC’s long-term debt.

Securitized Borrowings

We execute private securitizations under Rule 144A of the Securities Act of 1933, as amended. As of December 31, 2023, our 
structured financings consisted of the following:

(dollars in millions)

OMFIT 2018-2 

OMFIT 2019-2

OMFIT 2019-A

OMFIT 2020-2

OMFIT 2021-1

OMFIT 2022-S1

OMFIT 2022-2

OMFIT 2022-3

OMFIT 2023-1

OMFIT 2023-2

ODART 2019-1

ODART 2021-1

ODART 2022-1

ODART 2023-1

Issue 
Amount (a)

Initial 
Collateral 
Balance

Current
Note Amounts
Outstanding 
(a)

Current 
Collateral 
Balance 
(b)

Current 
Weighted 
Average 
Interest Rate

Original
Revolving
Period

$ 

368  $ 

381  $ 

202  $ 

900 

789 

1,000 

850 

600 

1,000 

979 

825 

1,400 

737 

1,000 

600 

750 

947 

892 

1,053 

904 

652 

1,099 

1,090 

920 

1,566 

750 

1,053 

632 

792 

900 

750 

1,000 

850 

600 

1,000 

796 

825 

1,400 

700 

902 

600 

750 

231 

995 

892 

1,053 

904 

652 

1,099 

1,090 

920 

1,566 

750 

917 

632 

792 

 4.09 %

 3.30 %

 3.78 %

 2.03 %

 2.82 %

 4.31 %

 5.17 %

 6.00 %

 5.82 %

 6.45 %

 3.79 %

 0.99 %

 5.10 %

 5.63 %

 5 years 

7 years 

7 years 

 5 years 

5 years

3 years

2 years

2 years

5 years

3 years

 5 years 

2 years

2 years

3 years

Total securitizations

$ 

11,798  $ 

12,731  $ 

11,275  $ 

12,493 

(a)   Issue Amount includes the retained interest amounts as applicable and the Current Note Amounts Outstanding balances reflect pay-

downs subsequent to note issuance and exclude retained interest amounts. 

(b)   Inclusive of in-process replenishments of collateral for securitized borrowings in a revolving status as of December 31, 2023.

54

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                                      
                   
Revolving Conduit Facilities

In addition to the structured financings, we had access to 16 revolving conduit facilities with a total borrowing capacity of 
$6.4 billion as of December 31, 2023:

(dollars in millions)

OneMain Financial Funding VII, LLC

OneMain Financial Auto Funding I, LLC

Seine River Funding, LLC

Hudson River Funding, LLC

OneMain Financial Funding XI, LLC

OneMain Financial Funding VIII, LLC

River Thames Funding, LLC

OneMain Financial Funding X, LLC

OneMain Financial Funding XII, LLC

Chicago River Funding, LLC 

Mystic River Funding, LLC 

Thayer Brook Funding, LLC

Columbia River Funding, LLC

Hubbard River Funding, LLC

New River Funding Trust

St. Lawrence River Funding, LLC

Total

Advance 
Maximum 
Balance

Amount
Drawn

$ 

600  $ 

550 

550 

500 

425 

400 

400 

400 

400 

375 

350 

350 

350 

250 

250 

250 

$ 

6,400  $ 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

1 

— 

— 

— 

— 

1 

See “Liquidity and Capital Resources - Sources and Uses of Funds - Securitizations and Borrowings from Revolving Conduit Facilities” 
above for information on the credit card revolving conduit facilities entered into subsequent to December 31, 2023.

55

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                   
Contractual Obligations 

At December 31, 2023, our material contractual obligations were as follows: 

(dollars in millions)

2024

2025-2026

2027-2028

2029+

Securitizations

Private 
Secured 
Term 
Funding

Revolving
Conduit
Facilities

Total

Principal maturities 
on long-term debt:

Securitization 
debt (a)

Medium-term 
notes 

Junior 
subordinated debt

Private secured 
term funding (a)

Revolving conduit 
facilities (a)

Total principal 
maturities

Interest payments on 
debt (b)
Total

$ 

—  $ 

—  $ 

—  $ 

—  $ 

11,275  $ 

—  $ 

—  $  11,275 

— 

— 

— 

— 

— 

2,849 

2,100 

3,182 

— 

— 

— 

— 

— 

— 

350 

— 

— 

— 

— 

— 

— 

2,849 

2,100 

3,532 

11,275 

526 

883 

605 

1,213 

1,440 

— 

— 

350 

— 

350 

51 

— 

— 

— 

1 

1 

8,131 

350 

350 

1 

20,107 

— 

4,718 

$ 

526  $ 

3,732  $ 

2,705  $ 

4,745  $ 

12,715  $ 

401  $ 

1  $  24,825 

(a)    On-balance sheet securitizations, private secured term funding, and borrowings under revolving conduit facilities are not included in 

maturities by period due to their variable monthly payments.

(b)    Future interest payments on floating-rate debt are estimated based upon rates in effect at December 31, 2023.

OFF-BALANCE SHEET ARRANGEMENTS

We have no material off-balance sheet arrangements as defined by SEC rules, and we had no material off-balance sheet 
exposure to losses associated with unconsolidated VIEs at December 31, 2023 or December 31, 2022.

Critical Accounting Policies and Estimates

We consider the following policies to be our most critical accounting policies because they involve critical accounting estimates 
and a significant degree of management judgment:

ALLOWANCE FOR FINANCE RECEIVABLE LOSSES

We estimate the expected credit losses on our finance receivables over their expected lives based on historical experience, 
current conditions, and reasonable and supportable forecasts of collectability. No new volume is assumed. Personal loan 
renewals are a significant piece of our new volume and are considered a terminal event of the previous loan. For our personal 
loans, we have elected not to measure an allowance on accrued finance charges as it is our policy to reverse finance charges 
previously accrued after four contractual payments become past due.

Our estimate of the allowance for finance receivable losses is primarily based on historical loss experience using a cumulative 
loss model applied to our personal loan portfolios. Our gross credit loss expectation is offset by the estimate of future recoveries 
using historical recovery curves. Our personal loans are primarily segmented in the loss model by contractual delinquency 
status. Other attributes in the model include collateral mix and recent credit score. To estimate the gross credit losses, the model 
utilizes a roll rate matrix to project the first 12 months of losses and historical cohort performance to project the expected losses 
over the remaining term. Our methodology relies on historical loss experience to forecast the corresponding future outcomes. 
These patterns are then applied to the current portfolio to obtain an estimate of future losses.

56

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                                      
                   
Management exercises its judgment when determining the amount of allowance for finance receivable losses. Our judgment is 
based on quantitative analyses, qualitative factors, such as recent portfolio, industry, and other economic trends, and experience 
in the consumer finance industry. We may adjust the amounts determined by our model for management’s estimate of the 
effects of model imprecision, which include but are not limited to, any changes to underwriting criteria and portfolio seasoning.

Forecasting macroeconomic conditions requires significant judgment and involves estimation uncertainty. We consider key 
economic factors, most notably unemployment rates, to incorporate into our estimate of the allowance for finance receivable 
losses. Our macroeconomic forecast considers various scenarios of economic projections from industry leading forecast 
providers and extends over our reasonable and supportable forecast period, after which we revert to a historical average. 

Due to the judgment and uncertainty in estimating the expected credit losses, we may experience changes to the macroeconomic 
assumptions within our forecast, as well as changes to our loan loss performance outlook, both of which could lead to further 
changes in our allowance for finance receivable losses, allowance ratio, and provision for finance receivable losses.  

Macroeconomic Sensitivity

To demonstrate the sensitivity of forecasting macroeconomic conditions, we compared the output of our model using a baseline 
scenario to that of a downside scenario. As of December 31, 2023, the impact of a ten percentage point increase in weighting 
towards a downside scenario increased the estimate by approximately $25 million.

The macroeconomic scenarios are highly influenced by the timing, severity, and duration of changes in the underlying 
economic factors. This makes it difficult to estimate how potential changes in economic factors affect the estimated credit 
losses. Therefore, this hypothetical analysis is not intended to represent our expectation of changes in our estimate of expected 
credit losses due to a change in the macroeconomic environment, nor does it consider management’s judgment of other 
quantitative and qualitative information which could increase or decrease the estimate. 

Recent Accounting Pronouncements

See Note 3 of the Notes to the Consolidated Financial Statements in Part II - Item 8 in this report for discussion of recently 
issued accounting pronouncements.

Seasonality

Our personal loan volume and demand is generally lowest during the first part of the year following the holiday season and as a 
result of tax refunds, and increases through the end of the year. Delinquencies follow the same trends, being generally lower 
during the first part of the year and rising throughout the remainder of the year. These seasonal trends contribute to fluctuations 
in our operating results and cash needs throughout the year.

57

                   
Item 7A. Quantitative and Qualitative Disclosures About Market Risk.

Market risk refers to the risk to the Company’s financial position resulting from a change in market factors, including interest 
rates, foreign exchange rates, equity, and commodity prices. The fair values of certain assets and liabilities are sensitive to 
changes in market interest rates. The impact of changes in interest rates would be reduced by the fact that increases (decreases) 
in fair values of assets would be partially offset by corresponding changes in fair values of liabilities.

The estimated impact of an immediate and sustained 100 basis point (“bps”) increase or decrease in interest rates on the fair 
values of our interest rate-sensitive financial instruments is shown below. This change would not materially impact our 
operations due to the composition of our balance sheet, including largely fixed-rate loans along with the tenor and fixed-rate 
nature of our debt. Our long liquidity runway and staggered debt maturities further reduce any immediate impacts of changes in 
market interest rates. For further discussion on the impact of market factors, see “Risk Factors” in Part I - Item 1A. of this 
report.

We derived the changes in fair values by modeling estimated cash flows of certain assets and liabilities. The estimated increases 
(decreases) in fair values of interest rate-sensitive financial instruments were as follows:

December 31,

(dollars in millions)

Assets

2023

2022

+100 bps

-100 bps

+100 bps

-100 bps

Net finance receivables, less allowance for finance receivable losses (a)

$ 

(277)  $ 

285  $ 

(212)  $ 

Fixed-maturity investment securities (b)

(64) 

67 

(70) 

217 

75 

Liabilities

Long-term debt (b)

$ 

(518)  $ 

529  $ 

(461)  $ 

484 

(a)     We did not adjust the estimated cash flows for any future credit originations.

(b)     We adjusted the estimated cash flows to reflect expected prepayment and calls, but did not consider any new investment purchases or 

debt issuances.

We did not enter into interest rate-sensitive financial instruments for trading or speculative purposes.

Readers should exercise care in drawing conclusions based on the above analysis. While these changes in fair values provide a 
measure of interest rate sensitivity, they do not represent our expectations about the impact of interest rate changes on our 
financial results. This analysis is also based on our exposure at a particular point in time and incorporates numerous 
assumptions and estimates. It also assumes an immediate change in interest rates, without regard to the impact of certain 
business decisions or initiatives that we would likely undertake to mitigate or eliminate some or all of the adverse effects of the 
modeled scenarios.

58

 
 
 
 
                                      
                   
Item 8.  Financial Statements and Supplementary Data.

An index to our financial statements and supplementary data follows:

Topic

Page

Report of Independent Registered Public Accounting Firm (PCAOB ID 238) (OneMain Holdings, Inc.) ...

Report of Independent Registered Public Accounting Firm (PCAOB ID 238) (OneMain Finance 
Corporation)....................................................................................................................................................

Financial Statements of OneMain Holdings, Inc. and Subsidiaries:

Consolidated Balance Sheets........................................................................................................................

Consolidated Statements of Operations........................................................................................................

Consolidated Statements of Comprehensive Income ...................................................................................

Consolidated Statements of Shareholders’ Equity .......................................................................................

Consolidated Statements of Cash Flows ......................................................................................................

Financial Statements of OneMain Finance Corporation and Subsidiaries:

Consolidated Balance Sheets........................................................................................................................

Consolidated Statements of Operations........................................................................................................

Consolidated Statements of Comprehensive Income ...................................................................................

Consolidated Statements of Shareholder's Equity........................................................................................

Consolidated Statements of Cash Flows ......................................................................................................

Notes to the Consolidated Financial Statements:

Note 1.

Note 2.

Note 3.

Note 4.

Note 5.

Note 6.

Note 7.

Note 8.

Note 9.

Note 10.

Note 11.

Note 12.

Note 13.

Note 14.

Note 15.

Note 16.

Note 17.

Note 18.

Nature of Operations ...............................................................................................................

Summary of Significant Accounting Policies .........................................................................

Recent Accounting Pronouncements ......................................................................................

Finance Receivables................................................................................................................

Allowance for Finance Receivable Losses .............................................................................

Investment Securities ..............................................................................................................

Goodwill and Other Intangible Assets ....................................................................................

Long-term Debt.......................................................................................................................

Variable Interest Entities.........................................................................................................

Insurance .................................................................................................................................

Capital Stock and Earnings Per Share (OMH Only)...............................................................

Accumulated Other Comprehensive Income (Loss) ...............................................................

Income Taxes ..........................................................................................................................

Leases and Contingencies .......................................................................................................

Retirement Benefit Plans.........................................................................................................

Share-Based Compensation ....................................................................................................

Segment Information...............................................................................................................

Fair Value Measurements .......................................................................................................

60

62

64

65

66

67

68

70

71

72

73

74

76

76

84

87

92

93

96

97

99

101

108

110

111

113

115

120

122

124

59

Report of Independent Registered Public Accounting Firm

To the Board of Directors and Shareholders of OneMain Holdings, Inc.

Opinions on the Financial Statements and Internal Control over Financial Reporting

We have audited the accompanying consolidated balance sheets of OneMain Holdings, Inc. and its subsidiaries (the 
“Company”) as of December 31, 2023 and 2022, and the related consolidated statements of operations, of comprehensive 
income, of shareholders’ equity and of cash flows for each of the three years in the period ended December 31, 2023, including 
the related notes (collectively referred to as the “consolidated financial statements”). We also have audited the Company's 
internal control over financial reporting as of December 31, 2023, based on criteria established in Internal Control - Integrated 
Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO).

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial 
position of the Company as of December 31, 2023 and 2022, and the results of its operations and its cash flows for each of the 
three years in the period ended December 31, 2023 in conformity with accounting principles generally accepted in the United 
States of America. Also in our opinion, the Company maintained, in all material respects, effective internal control over 
financial reporting as of December 31, 2023, based on criteria established in Internal Control - Integrated Framework (2013) 
issued by the COSO.

Basis for Opinions

The Company's management is responsible for these consolidated financial statements, for maintaining effective internal 
control over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting, included 
in Management’s Report on Internal Control over Financial Reporting appearing under Item 9A. Our responsibility is to express 
opinions on the Company’s consolidated financial statements and on the Company's internal control over financial reporting 
based on our audits. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United 
States) (PCAOB) and are required to be independent with respect to the Company in accordance with the U.S. federal securities 
laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audits to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, 
whether due to error or fraud, and whether effective internal control over financial reporting was maintained in all material 
respects.

Our audits of the consolidated financial statements included performing procedures to assess the risks of material misstatement 
of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. 
Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated 
financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by 
management, as well as evaluating the overall presentation of the consolidated financial statements. Our audit of internal 
control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the 
risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based 
on the assessed risk. Our audits also included performing such other procedures as we considered necessary in the 
circumstances. We believe that our audits provide a reasonable basis for our opinions.

Definition and Limitations of Internal Control over Financial Reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the 
reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally 
accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures 
that (i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and 
dispositions of the assets of the company; (ii) provide reasonable assurance that transactions are recorded as necessary to permit 
preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and 
expenditures of the company are being made only in accordance with authorizations of management and directors of the 
company; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or 
disposition of the company’s assets that could have a material effect on the financial statements.

60

                   
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

Critical Audit Matters

The critical audit matter communicated below is a matter arising from the current period audit of the consolidated financial 
statements that was communicated or required to be communicated to the audit committee and that (i) relates to accounts or 
disclosures that are material to the consolidated financial statements and (ii) involved our especially challenging, subjective, or 
complex judgments. The communication of critical audit matters does not alter in any way our opinion on the consolidated 
financial statements, taken as a whole, and we are not, by communicating the critical audit matter below, providing a separate 
opinion on the critical audit matter or on the accounts or disclosures to which it relates.

Allowance for Finance Receivable Losses for Personal Loans – Forecasted Macroeconomic Conditions

As described in Notes 2 and 5 to the consolidated financial statements, the Company’s allowance for finance receivable losses 
for personal loans was $2,415 million as of December 31, 2023. Management estimates the allowance for finance receivable 
losses for personal loans primarily on historical loss experience using a cumulative loss model applied to the Company’s 
personal loan portfolios. Management also considers forecasted macroeconomic conditions within the Company’s reasonable 
and supportable forecast period, which includes the forecasted unemployment rate.

The principal considerations for our determination that performing procedures relating to the allowance for finance receivable 
losses for personal loans – forecasted macroeconomic conditions is a critical audit matter are (i) the significant judgment by 
management in determining adjustments to the results of the cumulative loss model to reflect forecasted macroeconomic 
conditions, which led to a high degree of auditor judgment, subjectivity and effort in performing procedures and evaluating 
audit evidence relating to management’s determination of the impact of forecasted macroeconomic conditions, and (ii) the audit 
effort involved the use of professionals with specialized skill and knowledge.  

Addressing the matter involved performing procedures and evaluating audit evidence in connection with forming our overall 
opinion on the consolidated financial statements. These procedures included testing the effectiveness of controls relating to the 
allowance for finance receivable losses for personal loans, including controls over management’s determination of the impact of 
forecasted macroeconomic conditions. These procedures also included, among others, the involvement of professionals with 
specialized skill and knowledge to assist in testing management's process for determining forecasted macroeconomic conditions 
and applying those forecasts to the results of the cumulative loss model, which included (i) evaluating the appropriateness of the 
methodology, (ii) testing the data used in the estimate and (iii) evaluating the reasonableness of management’s determination of 
the impact of forecasted macroeconomic conditions on the allowance for finance receivable losses for personal loans. 

/s/ PricewaterhouseCoopers LLP

Dallas, Texas
February 13, 2024

We have served as the Company’s auditor since 2002.

61

                   
Report of Independent Registered Public Accounting Firm

To the Board of Directors and Shareholder of OneMain Finance Corporation 

Opinion on the Financial Statements

We have audited the accompanying consolidated balance sheets of OneMain Finance Corporation and its subsidiaries (the 
“Company”) as of December 31, 2023 and 2022, and the related consolidated statements of operations, of comprehensive 
income, of shareholder’s equity and of cash flows for each of the three years in the period ended December 31, 2023, including 
the related notes (collectively referred to as the “consolidated financial statements”). In our opinion, the consolidated financial 
statements present fairly, in all material respects, the financial position of the Company as of December 31, 2023 and 2022, and 
the results of its operations and its cash flows for each of the three years in the period ended  December 31, 2023 in conformity 
with accounting principles generally accepted in the United States of America.

Basis for Opinion

These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express 
an opinion on the Company’s consolidated financial statements based on our audits. We are a public accounting firm registered 
with the Public Company Accounting Oversight Board (United States) (PCAOB) and are required to be independent with 
respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the 
Securities and Exchange Commission and the PCAOB.

We conducted our audits of these consolidated financial statements in accordance with the standards of the PCAOB. Those 
standards require that we plan and perform the audits to obtain reasonable assurance about whether the consolidated financial 
statements are free of material misstatement, whether due to error or fraud. The Company is not required to have, nor were we 
engaged to perform, an audit of its internal control over financial reporting. As part of our audits we are required to obtain an 
understanding of internal control over financial reporting but not for the purpose of expressing an opinion on the effectiveness 
of the Company's internal control over financial reporting. Accordingly, we express no such opinion.

Our audits included performing procedures to assess the risks of material misstatement of the consolidated financial statements, 
whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a 
test basis, evidence regarding the amounts and disclosures in the consolidated financial statements. Our audits also included 
evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall 
presentation of the consolidated financial statements. We believe that our audits provide a reasonable basis for our opinion.

Critical Audit Matters

The critical audit matter communicated below is a matter arising from the current period audit of the consolidated financial 
statements that was communicated or required to be communicated to the audit committee and that (i) relates to accounts or 
disclosures that are material to the consolidated financial statements and (ii) involved our especially challenging, subjective, or 
complex judgments. The communication of critical audit matters does not alter in any way our opinion on the consolidated 
financial statements, taken as a whole, and we are not, by communicating the critical audit matter below, providing a separate 
opinion on the critical audit matter or on the accounts or disclosures to which it relates.

Allowance for Finance Receivable Losses for Personal Loans – Forecasted Macroeconomic Conditions

As described in Notes 2 and 5 to the consolidated financial statements, the Company’s allowance for finance receivable losses 
for personal loans was $2,415 million as of December 31, 2023. Management estimates the allowance for finance receivable 
losses for personal loans primarily on historical loss experience using a cumulative loss model applied to the Company’s 
personal loan portfolios. Management also considers forecasted macroeconomic conditions within the Company’s reasonable 
and supportable forecast period, which includes the forecasted unemployment rate.

The principal considerations for our determination that performing procedures relating to the allowance for finance receivable 
losses for personal loans – forecasted macroeconomic conditions is a critical audit matter are (i) the significant judgment by 
management in determining adjustments to the results of the cumulative loss model to reflect forecasted macroeconomic 
conditions, which led to a high degree of auditor judgment, subjectivity and effort in performing procedures and evaluating 
audit evidence relating to management’s determination of the impact of forecasted macroeconomic conditions, and (ii) the audit 
effort involved the use of professionals with specialized skill and knowledge.  

62

                   
Addressing the matter involved performing procedures and evaluating audit evidence in connection with forming our overall 
opinion on the consolidated financial statements. These procedures included testing the effectiveness of controls relating to the 
allowance for finance receivable losses for personal loans, including controls over management’s determination of the impact of 
forecasted macroeconomic conditions. These procedures also included, among others, the involvement of professionals with 
specialized skill and knowledge to assist in testing management's process for determining forecasted macroeconomic conditions 
and applying those forecasts to the results of the cumulative loss model, which included (i) evaluating the appropriateness of the 
methodology, (ii) testing the data used in the estimate and (iii) evaluating the reasonableness of management’s determination of 
the impact of forecasted macroeconomic conditions on the allowance for finance receivable losses for personal loans. 

/s/ PricewaterhouseCoopers LLP

Dallas, Texas
February 13, 2024

We have served as the Company's auditor since 2002.

63

                   
ONEMAIN HOLDINGS, INC. AND SUBSIDIARIES
Consolidated Balance Sheets 

(dollars in millions, except par value amount)

December 31,

Assets

Cash and cash equivalents

Investment securities (includes available-for-sale securities with a fair value and an amortized cost basis 

of $1.6 billion and $1.8 billion in 2023, respectively, and $1.7 billion and $1.9 billion in 2022, 
respectively)

Net finance receivables (includes loans of consolidated VIEs of $12.8 billion in 2023 and $10.4 billion in 

2022)

Unearned insurance premium and claim reserves
Allowance for finance receivable losses (includes allowance of consolidated VIEs of $1.4 billion in 2023

and $1.1 billion in 2022)

Net finance receivables, less unearned insurance premium and claim reserves and allowance for finance 

receivable losses

Restricted cash and restricted cash equivalents (includes restricted cash and restricted cash equivalents of 

consolidated VIEs of $523 million in 2023 and $442 million in 2022)

Goodwill

Other intangible assets

Other assets

Total assets

Liabilities and Shareholders’ Equity

Long-term debt (includes debt of consolidated VIEs of $11.6 billion in 2023 and $9.4 billion in 2022)

Insurance claims and policyholder liabilities
Deferred and accrued taxes

Other liabilities (includes other liabilities of consolidated VIEs of $26 million in 2023 and $20 million in 

2022)

Total liabilities
Contingencies (Note 14)

Shareholders’ equity:
Common stock, par value $0.01 per share; 2,000,000,000 shares authorized, 119,757,277 and 
121,042,125 shares issued and outstanding at December 31, 2023 and December 31, 2022, 
respectively

Additional paid-in capital

Accumulated other comprehensive loss

Retained earnings

Treasury stock, at cost; 15,383,804 and 13,813,476 shares at December 31, 2023 and December 31, 

2022, respectively

Total shareholders’ equity

Total liabilities and shareholders’ equity

See Notes to the Consolidated Financial Statements.

2023

2022

$ 

1,014  $ 

498 

1,719 

1,800 

21,349 

(771) 

19,986 

(749) 

(2,480) 

(2,311) 

18,098 

16,926 

534 

1,437 

260 

1,232 

461 

1,437 

261 

1,154 

24,294  $ 

22,537 

19,813  $ 

18,281 

615 

9 

671 

620 

5 

616 

21,108 

19,522 

$ 

$ 

1 

1,715 

(87) 

2,285 

(728) 

3,186 

$ 

24,294  $ 

1 

1,689 

(127) 

2,119 

(667) 

3,015 

22,537 

64

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                   
2023

2022

2021

$ 

4,564  $ 

4,435  $ 

4,364 

1,019 

3,545 

1,721 

1,824 

448 

116 

52 

— 

119 

735 

855 

675 

189 

1,719 

840 

199 

892 

3,543 

1,402 

2,141 

445 

61 

63 

(27) 

87 

629 

836 

621 

158 

1,615 

1,155 

283 

937 

3,427 

593 

2,834 

434 

65 

47 

(78) 

63 

531 

839 

609 

176 

1,624 

1,741 

427 

$ 

641  $ 

872  $ 

1,314 

  120,382,227 

  124,178,643 

  132,653,889 

  120,629,590 

  124,417,274 

  133,054,494 

$ 

$ 

5.33  $ 

5.32  $ 

7.02  $ 

7.01  $ 

9.91 

9.88 

ONEMAIN HOLDINGS, INC. AND SUBSIDIARIES
Consolidated Statements of Operations

(dollars in millions, except per share amounts)

Years Ended December 31,

Interest income

Interest expense

Net interest income

Provision for finance receivable losses

Net interest income after provision for finance receivable losses

Other revenues:

Insurance

Investment

Gain on sales of finance receivables

Net loss on repurchases and repayments of debt 

Other

Total other revenues

Other expenses:

Salaries and benefits

Other operating expenses

Insurance policy benefits and claims

Total other expenses

Income before income taxes

Income taxes

Net income

Share Data:

Weighted average number of shares outstanding: 

Basic

Diluted

Earnings per share:

Basic

Diluted

See Notes to the Consolidated Financial Statements.

65

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                   
ONEMAIN HOLDINGS, INC. AND SUBSIDIARIES
Consolidated Statements of Comprehensive Income

(dollars in millions)

Years Ended December 31,

Net income

Other comprehensive income (loss):

Net change in unrealized gains (losses) on non-credit impaired available-for-sale 
securities

Retirement plan liability adjustments

Foreign currency translation adjustments

Changes in discount rate for insurance claims and policyholder liabilities

Other

Income tax effect:

Net change in unrealized gains (losses) on non-credit impaired available-for-sale 
securities

Retirement plan liability adjustments

Foreign currency translation adjustments

Changes in discount rate for insurance claims and policyholder liabilities

Other

Other comprehensive income (loss), net of tax, before reclassification adjustments

Reclassification adjustments included in net income, net of tax:

Net realized losses on available-for-sale securities, net of tax 

Reclassification adjustments included in net income, net of tax

Other comprehensive income (loss), net of tax

2023

2022

2021

$ 

641  $ 

872  $ 

1,314 

49 

— 

4 

3 

(5) 

(11) 

— 

(1) 

— 

1 

40 

— 

— 

40 

(229)   

(12)   

(10)   

62 

22 

50 

3 

2 

(14)   

(5)   

(131)   

(1)   

(1)   

(132)   

(53) 

(1) 

1 

25 

11 

12 

1 

— 

(5) 

(3) 

(12) 

(1) 

(1) 

(13) 

Comprehensive income

$ 

681  $ 

740  $ 

1,301 

See Notes to the Consolidated Financial Statements.

66

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                   
ONEMAIN HOLDINGS, INC. AND SUBSIDIARIES
Consolidated Statements of Shareholders’ Equity

(dollars in millions)

OneMain Holdings, Inc. Shareholders’ Equity

Common
Stock

Additional
Paid-in
Capital

Accumulated 
Other 
Comprehensive
Income (Loss)

Retained
Earnings

Treasury 
Stock

Total 
Shareholders’ 
Equity

Balance, January 1, 2023

$ 

1  $ 

1,689  $ 

(127)  $ 

2,119  $ 

(667)  $ 

3,015 

Net impact of adoption of ASU 2022-02 (see Note 3)

Balance, January 1, 2023 (post-adoption)

Common stock repurchased

Treasury stock issued

Share-based compensation expense, net of forfeitures

Withholding tax on share-based compensation

Other comprehensive income

Cash dividends*

Net income

Balance, December 31, 2023

Balance, January 1, 2022

Common stock repurchased

Treasury stock issued

Share-based compensation expense, net of forfeitures

Withholding tax on share-based compensation

Other comprehensive loss

Cash dividends*

Net income

Balance, December 31, 2022

Balance, January 1, 2021

Net impact of adoption of ASU 2018-12 (see Note 3)

Balance, January 1, 2021 (post-adoption)

Common stock repurchased

Share-based compensation expense, net of forfeitures

Withholding tax on share-based compensation

Other comprehensive loss

Cash dividends*

Net income

— 

1 

— 

— 

— 

— 

— 

— 

— 

— 

1,689 

— 

— 

36 

(10) 

— 

— 

— 

— 

(127) 

12 

2,131 

— 

— 

— 

— 

40 

— 

— 

— 

(1) 

— 

— 

— 

(486) 

641 

— 

(667) 

(65) 

4 

— 

— 

— 

— 

— 

12 

3,027 

(65) 

3 

36 

(10) 

40 

(486) 

641 

1  $ 

1,715  $ 

(87)  $ 

2,285  $ 

(728)  $ 

3,186 

1  $ 

1,672  $ 

5  $ 

1,727  $ 

(368)  $ 

3,037 

— 

— 

— 

— 

— 

— 

— 

— 

— 

31 

(14) 

— 

— 

— 

— 

— 

— 

— 

(132) 

— 

— 

— 

(2) 

— 

— 

— 

(478) 

872 

(303) 

(303) 

4 

— 

— 

— 

— 

— 

2 

31 

(14) 

(132) 

(478) 

872 

1  $ 

1,689  $ 

(127)  $ 

2,119  $ 

(667)  $ 

3,015 

1  $ 

1,655  $ 

94  $ 

1,691  $ 

—  $ 

3,441 

$ 

$ 

$ 

$ 

— 

1 

— 

— 

— 

— 

— 

— 

— 

1,655 

23 

(6) 

— 

— 

— 

(76) 

18 

— 

— 

— 

(13) 

— 

— 

— 

1,691 

— 

— 

— 

— 

(1,278) 

1,314 

— 

— 

(368)  $ 

— 

— 

— 

— 

— 

(76) 

3,365 

(368) 

23 

(6) 

(13) 

(1,278) 

1,314 

3,037 

Balance, December 31, 2021

$ 

1  $ 

1,672  $ 

5  $ 

1,727  $ 

(368)  $ 

* Cash dividends declared were $4.00 per share, $3.80 per share, and $9.55 per share in 2023, 2022, and 2021, respectively.

See Notes to the Consolidated Financial Statements.

67

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                   
ONEMAIN HOLDINGS, INC. AND SUBSIDIARIES
Consolidated Statements of Cash Flows

(dollars in millions)

Years Ended December 31,

Cash flows from operating activities
Net income
Reconciling adjustments:

Provision for finance receivable losses
Depreciation and amortization

Deferred income tax charge (benefit)

Net loss on repurchases and repayments of debt

Share-based compensation expense, net of forfeitures

Gain on sales of finance receivables

Other

Cash flows due to changes in other assets and other liabilities
Net cash provided by operating activities

Cash flows from investing activities

Net principal originations and purchases of finance receivables
Proceeds from sales of finance receivables
Available-for-sale securities purchased
Available-for-sale securities called, sold, and matured
Other securities purchased
Other securities called, sold, and matured
Other, net

Net cash used for investing activities

Cash flows from financing activities

Proceeds from issuance and borrowings of long-term debt, net of issuance costs
Repayments and repurchases of long-term debt
Cash dividends
Common stock repurchased
Treasury stock issued
Withholding tax on share-based compensation

Net cash provided by (used for) financing activities

Net change in cash and cash equivalents and restricted cash and restricted cash equivalents

Cash and cash equivalents and restricted cash and restricted cash equivalents at beginning of 
period

2023

2022

2021

$ 

641  $ 

872  $ 

1,314 

593 
264 

78 

78 

23 

(47) 

(8) 
(48) 
2,247 

(2,514) 
560 
(517) 
404 
(708) 
701 
(69) 
(2,143) 

3,759 
(3,921) 
(1,274) 
(368) 
— 
(6) 

(1,810) 

1,721 
257 

1,402 
262 

(36)   

(64)   

— 

36 

(52)   

(4)   
(44)   

27 

31 

(63)   

2 
(82)   

2,519 

2,387 

(2,775)   
790 
(530)   
463 

(6)   
14 
(75)   
(2,119)   

5,618 
(5,149)   
(480)   
(303)   
2 
(14)   

(326)   

(3,557)   
641 
(179)   
323 

(5)   
6 
(91)   
(2,862)   

4,819 
(3,328)   
(487)   
(65)   
3 
(10)   

932 

589 

959 

(58)   

(1,706) 

1,017 

2,723 

Cash and cash equivalents and restricted cash and restricted cash equivalents at end of 
period

$ 

1,548  $ 

959  $ 

1,017 

68

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                   
ONEMAIN HOLDINGS, INC. AND SUBSIDIARIES
Consolidated Statements of Cash Flows (Continued)

(dollars in millions)
Years Ended December 31,

Supplemental cash flow information

Cash and cash equivalents

Restricted cash and restricted cash equivalents

Total cash and cash equivalents and restricted cash and restricted cash equivalents

Interest paid

Income taxes paid

Cash paid for amounts included in the measurement of operating lease liabilities

Supplemental non-cash activities

2023

2022

2021

$ 

$ 

$ 

1,014  $ 

498  $ 

534 

461 

541 

476 

1,548  $ 

959  $ 

1,017 

(968)  $ 

(857)  $ 

(215)   

(59)   

(343)   

(58)   

(891) 

(403) 

(58) 

Right-of-use assets obtained in exchange for operating lease obligations

$ 

67  $ 

66  $ 

43 

Restricted cash and restricted cash equivalents primarily represent funds required to be used for future debt payments relating to 
our secured transactions.

See Notes to the Consolidated Financial Statements.

69

 
 
 
 
 
                   
ONEMAIN FINANCE CORPORATION AND SUBSIDIARIES
Consolidated Balance Sheets

(dollars in millions, except par value amount)

December 31,

Assets

Cash and cash equivalents

Investment securities (includes available-for-sale securities with a fair value and an amortized cost basis 

of $1.6 billion and $1.8 billion in 2023, respectively, and $1.7 billion and $1.9 billion in 2022, 
respectively)

Net finance receivables (includes loans of consolidated VIEs of $12.8 billion in 2023 and $10.4 billion in  

2022)

Unearned insurance premium and claim reserves

Allowance for finance receivable losses (includes allowance of consolidated VIEs of $1.4 billion  in 

2023 and $1.1 billion in 2022)

Net finance receivables, less unearned insurance premium and claim reserves and allowance for finance 

receivable losses

Restricted cash and restricted cash equivalents (includes restricted cash and restricted cash
    equivalents of consolidated VIEs of $523 million in 2023 and $442 million in 2022)
Goodwill

Other intangible assets

Other assets

Total assets

Liabilities and Shareholder’s Equity

2023

2022

$ 

1,011  $ 

490 

1,719 

1,800 

21,349 

(771)   

19,986 

(749) 

(2,480)   

(2,311) 

18,098 

16,926 

534 

1,437 

260 

1,230 

461 

1,437 

261 

1,152 

$ 

24,289  $ 

22,527 

Long-term debt (includes debt of consolidated VIEs of $11.6 billion in 2023 and $9.4 billion in 2022)

$ 

19,813  $ 

18,281 

Insurance claims and policyholder liabilities
Deferred and accrued taxes

Other liabilities (includes other liabilities of consolidated VIEs of $26 million in 2023 and $20 million in 

2022)

Total liabilities
Contingencies (Note 14)

Shareholder’s equity:

Common stock, par value $0.50 per share; 25,000,000 shares authorized, 10,160,021 shares issued
    and outstanding at December 31, 2023 and December 31, 2022

Additional paid-in capital

Accumulated other comprehensive loss

Retained earnings
Total shareholder’s equity

Total liabilities and shareholder’s equity

See Notes to the Consolidated Financial Statements.

615 

9 

672 

620 

5 

617 

21,109 

19,523 

5 

1,959 

(87)   

1,303 

3,180 

5 

1,933 

(127) 

1,193 

3,004 

$ 

24,289  $ 

22,527 

70

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                   
ONEMAIN FINANCE CORPORATION AND SUBSIDIARIES
Consolidated Statements of Operations

(dollars in millions)

Years Ended December 31,

Interest income

Interest expense

Net interest income

Provision for finance receivable losses

Net interest income after provision for finance receivable losses

Other revenues:

Insurance

Investment

Gain on sales of finance receivables

Net loss on repurchases and repayments of debt

Other

Total other revenues

Other expenses:

Salaries and benefits

Other operating expenses

Insurance policy benefits and claims

Total other expenses

Income before income taxes

Income taxes

Net income

See Notes to the Consolidated Financial Statements.

2023

2022

2021

$ 

4,564  $ 

4,435  $ 

4,364 

1,019 

892 

937 

3,545 

3,543 

3,427 

1,721 

1,402 

593 

1,824 

2,141 

2,834 

448 

116 

52 

— 

119 

735 

855 

675 

189 

445 

61 

63 

(27)   

87 

629 

836 

621 

158 

434 

65 

47 

(78) 

63 

531 

839 

609 

176 

1,719 

1,615 

1,624 

840 

199 

1,155 

1,741 

283 

427 

$ 

641  $ 

872  $ 

1,314 

71

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                   
ONEMAIN FINANCE CORPORATION AND SUBSIDIARIES
Consolidated Statements of Comprehensive Income

(dollars in millions)

Net income

2023

2022

2021

$ 

641  $ 

872  $ 

1,314 

Other comprehensive income (loss):

Net change in unrealized gains (losses) on non-credit impaired available-for-sale 
securities

Retirement plan liability adjustments

Foreign currency translation adjustments

Changes in discount rate for insurance claims and policyholder liabilities

Other

Income tax effect:

Net change in unrealized gains (losses) on non-credit impaired available-for-sale 
securities

Retirement plan liability adjustments

Foreign currency translation adjustments

Changes in discount rate for insurance claims and policyholder liabilities

Other

Other comprehensive income (loss), net of tax, before reclassification adjustments

Reclassification adjustments included in net income, net of tax:

Net realized losses on available-for-sale securities, net of tax 

Reclassification adjustments included in net income, net of tax

Other comprehensive income (loss), net of tax

49 

— 

4 

3 

(5)   

(11)   

— 

(1)   

— 

1 

40 

— 

— 

40 

(229)   

(12)   

(10)   

62 

22 

50 

3 

2 

(14)   

(5)   

(53) 

(1) 

1 

25 

11 

12 

1 

— 

(5) 

(3) 

(131)   

(12) 

(1)   

(1)   

(132)   

(1) 

(1) 

(13) 

Comprehensive income

$ 

681  $ 

740  $ 

1,301 

See Notes to the Consolidated Financial Statements.

72

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                   
ONEMAIN FINANCE CORPORATION AND SUBSIDIARIES
Consolidated Statements of Shareholder’s Equity

(dollars in millions)

OneMain Finance Corporation Shareholder's Equity

Common
Stock

Additional
Paid-in
Capital

Accumulated 
Other 
Comprehensive
Income (Loss)

Retained
Earnings

Total 
Shareholder’s 
Equity

Balance, January 1, 2023

$ 

5  $ 

1,933  $ 

(127)  $ 

1,193  $ 

3,004 

Net impact of adoption of ASU 2022-02 (see Note 3)

Balance, January 1, 2023 (post-adoption)

Share-based compensation expense, net of forfeitures

Withholding tax on share-based compensation

Other comprehensive income

Cash dividends

Net income

Balance, December 31, 2023

Balance, January 1, 2022

Share-based compensation expense, net of forfeitures

Withholding tax on shared-based compensation

Other comprehensive loss

Cash dividends

Net income

Balance, December 31, 2022

Balance, January 1, 2021

Net impact of adoption of ASU 2018-12 (see Note 3)

Balance, January 1, 2021 (post-adoption)

Share-based compensation expense, net of forfeitures

Withholding tax on share-based compensation

Other comprehensive loss

Cash dividends

Net income

— 

5 

— 

— 

— 

— 

— 

— 

1,933 

36 

(10) 

— 

— 

— 

— 

(127) 

— 

— 

40 

— 

— 

12 

1,205 

— 

— 

— 

(543) 

641 

12 

3,016 

36 

(10) 

40 

(543) 

641 

5  $ 

1,959  $ 

(87)  $ 

1,303  $ 

3,180 

5  $ 

1,916  $ 

5  $ 

1,078  $ 

3,004 

— 

— 

— 

— 

— 

31 

(14) 

— 

— 

— 

— 

— 

(132) 

— 

— 

— 

— 

— 

(757) 

872 

31 

(14) 

(132) 

(757) 

872 

5  $ 

1,933  $ 

(127)  $ 

1,193  $ 

3,004 

5  $ 

1,899  $ 

94  $ 

1,442  $ 

3,440 

$ 

$ 

$ 

$ 

— 

5 

— 

— 

— 

— 

— 

— 

1,899 

23 

(6) 

— 

— 

— 

(76) 

18 

— 

— 

(13) 

— 

— 

— 

1,442 

— 

— 

— 

(1,678) 

1,314 

(76) 

3,364 

23 

(6) 

(13) 

(1,678) 

1,314 

3,004 

Balance, December 31, 2021

$ 

5  $ 

1,916  $ 

5  $ 

1,078  $ 

See Notes to the Consolidated Financial Statements.

73

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                   
ONEMAIN FINANCE CORPORATION AND SUBSIDIARIES
Consolidated Statements of Cash Flows

(dollars in millions)

Years Ended December 31,

Cash flows from operating activities

Net income

Reconciling adjustments:

Provision for finance receivable losses

Depreciation and amortization

Deferred income tax charge (benefit)

Net loss on repurchases and repayments of debt

Share-based compensation expense, net of forfeitures

Gain on sales of finance receivables

Other

Cash flows due to changes in other assets and other liabilities

Net cash provided by operating activities

Cash flows from investing activities

2023

2022

2021

$ 

641  $ 

872  $ 

1,314 

1,721 

257 

1,402 

262 

(36)   

(64)   

— 

36 

(52)   

(4)   

(44)   

27 

31 

(63)   

2 

(81)   

593 

264 

78 

78 

23 

(47) 

(8) 

(44) 

2,519 

2,388 

2,251 

Net principal originations and purchases of finance receivables

(3,557)   

(2,775)   

(2,514) 

Proceeds from sales of finance receivables

Available-for-sale securities purchased

Available-for-sale securities called, sold, and matured

Other securities purchased

Other securities called, sold, and matured

Other, net

Net cash used for investing activities

Cash flows from financing activities

Proceeds from issuance and borrowings of long-term debt, net of issuance costs

Repayments and repurchases of long-term debt

Cash dividends

Withholding tax on share-based compensation

Net cash provided by (used for) financing activities

Net change in cash and cash equivalents and restricted cash and restricted cash equivalents

Cash and cash equivalents and restricted cash and restricted cash equivalents at beginning of 

period

641 

(179)   

323 

(5)   

6 

(91)   

790 

(530)   

463 

(6)   

14 

(75)   

560 

(517) 

404 

(708) 

701 

(69) 

(2,862)   

(2,119)   

(2,143) 

4,819 

5,618 

(3,328)   

(5,149)   

3,759 

(3,921) 

(1,677) 

(6) 

(1,845) 

(759)   

(14)   

(304)   

(35)   

(1,737) 

986 

2,723 

(544)   

(10)   

937 

594 

951 

Cash and cash equivalents and restricted cash and restricted cash equivalents at end of 

period

$ 

1,545  $ 

951  $ 

986 

74

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                   
ONEMAIN FINANCE CORPORATION AND SUBSIDIARIES
Consolidated Statements of Cash Flows (Continued)

(dollars in millions)

Years Ended December 31,

Supplemental cash flow information

Cash and cash equivalents

Restricted cash and restricted cash equivalents

Total cash and cash equivalents and restricted cash and restricted cash equivalents

Interest paid

Income taxes paid

Cash paid for amounts included in the measurement of operating lease liabilities

Supplemental non-cash activities

2023

2022

2021

$ 

$ 

$ 

1,011  $ 

490  $ 

534 

461 

1,545  $ 

951  $ 

(968)  $ 

(857)  $ 

(215)   

(59)   

(343)   

(58)   

510 

476 

986 

(891) 

(403) 

(58) 

Right-of-use assets obtained in exchange for operating lease obligations

$ 

67  $ 

66  $ 

43 

Restricted cash and restricted cash equivalents primarily represent funds required to be used for future debt payments relating to 
our secured transactions.

See Notes to the Consolidated Financial Statements.

75

 
 
 
 
 
                   
ONEMAIN HOLDINGS, INC. AND SUBSIDIARIES
Notes to the Consolidated Financial Statements
December 31, 2023

1. Nature of Operations

OneMain Holdings, Inc. (“OMH”) and its wholly owned direct subsidiary, OneMain Finance Corporation (“OMFC”), are 
financial services holding companies whose subsidiaries engage in the consumer finance and insurance businesses. 

The results of OMFC are consolidated into the results of OMH. Due to the nominal differences between OMFC and OMH, 
content throughout this filing relates to both OMH and OMFC, except where otherwise indicated. OMH and OMFC are referred 
to in this report, collectively with their subsidiaries, whether directly or indirectly owned, as “the Company,” “OneMain,” “we,” 
“us,” or “our.”

2. Summary of Significant Accounting Policies

BASIS OF PRESENTATION

We prepared our consolidated financial statements using generally accepted accounting principles in the United States of 
America ("GAAP"). The statements include the accounts of OMH, its wholly owned subsidiaries, and variable interest entities 
("VIEs") in which we hold a controlling financial interest and for which we are considered to be the primary beneficiary as of 
the financial statement date.

We eliminated all material intercompany accounts and transactions. We made judgments, estimates, and assumptions that affect 
amounts reported in our consolidated financial statements and disclosures of contingent assets and liabilities. In management’s 
opinion, the consolidated financial statements include the normal, recurring adjustments necessary for a fair statement of 
results. Ultimate results could differ from our estimates. We evaluated the effects of and the need to disclose events that 
occurred subsequent to the balance sheet date. To conform to the 2023 presentation, we reclassified certain items in prior 
periods of our consolidated financial statements.

ACCOUNTING POLICIES

Operating Segment

At December 31, 2023, Consumer and Insurance (“C&I”) is our only reportable segment. The remaining components (which 
we refer to as “Other”) consist of our liquidating SpringCastle Portfolio servicing activity and our non-originating legacy 
operations, which primarily include our liquidating real estate loans.

Finance Receivables

Generally, we classify finance receivables as held for investment based on management’s intent at the time of origination. We 
determine classification on a receivable-by-receivable basis. We classify finance receivables as held for investment due to our 
ability and intent to hold them until their contractual maturities. Our finance receivables held for investment consist of our 
personal loans and credit cards. We carry finance receivables at amortized cost which includes accrued finance charges, net 
unamortized deferred origination costs and unamortized fees, unamortized net premiums and discounts on purchased finance 
receivables, and unamortized finance charges on precomputed receivables.

We include the cash flows from finance receivables held for investment in our consolidated statements of cash flows as 
investing activities, except for collections of interest, which we include as cash flows from operating activities. We may finance 
certain optional products offered to our customers as part of finance receivables. In such cases, the insurance premium is 
included as an operating cash inflow and the financing of the insurance premium is included as part of the finance receivable as 
an investing cash flow in our consolidated statements of cash flows.

76

                   
Finance Receivable Revenue Recognition

We recognize finance charges as revenue on the accrual basis using the interest method, which we report in Interest income in 
our consolidated statements of operations. We defer and amortize the costs to originate certain finance receivables and the 
revenue from nonrefundable fees, along with any premiums or discounts, as an adjustment to finance charge income using the 
interest method. For credit cards, we amortize certain deferred costs on a straight-line basis over a twelve-month period.

For our personal loans, we stop accruing finance charges when four payments (approximately 90 days) become contractually 
past due. We reverse finance charge amounts previously accrued upon suspension of accrual of finance charges. For credit 
cards, we continue to accrue finance charges and fees until charge-off when seven payments (approximately 180 days) become 
contractually past due, at which point we reverse finance charges and fees previously accrued.

For certain finance receivables that had a carrying value that included a purchase premium or discount, we stop accreting the 
premium or discount at the time we stop accruing finance charges. We do not reverse accretion of premium or discount that was 
previously recognized.

For our personal loans, we recognize the contractual interest portion of payments received on nonaccrual finance receivables as 
finance charges at the time of receipt. We resume the accrual of interest on nonaccrual personal loans when the past due status 
on the individual finance receivable improves to the point that the finance receivable no longer meets our policy for nonaccrual. 
At that time, we also resume accretion of any unamortized premium or discount resulting from a previous purchase premium or 
discount.

Modified Finance Receivables to Borrowers Experiencing Financial Difficulty

We make modifications to our finance receivables to assist borrowers who are experiencing financial difficulty, participating in 
a counseling or settlement arrangement, or are in bankruptcy. When we modify the contractual terms for economic or other 
reasons related to the borrower’s financial difficulties we classify that receivable as a modified finance receivable. We 
restructure finance receivables only if we believe the customer has the ability to pay under the restructured terms for the 
foreseeable future.

When we modify an account, we primarily use a combination of the following to reduce the borrower’s monthly payment: 
reduce the interest rate, extend the term, defer or forgive past due interest, or forgive principal. As part of the modification, we 
may require qualifying payments before the accounts are generally brought current for delinquency reporting. In addition, for 
principal forgiveness, we may require future payment performance by the borrower under the modified terms before the 
balances are contractually forgiven. We fully reserve for any potential principal forgiveness in our allowance for finance 
receivable losses.

Accounts that are deemed to be a modified finance receivable are measured for impairment in accordance with our policy for 
allowance for finance receivable losses.

Allowance for Finance Receivable Losses

We establish the allowance for finance receivable losses through the provision for finance receivable losses. We evaluate our 
finance receivable portfolio by level of contractual delinquency in the portfolio, specifically in the late-stage delinquency 
buckets and inclusive of the migration of the loans through the delinquency buckets. Our finance receivables consist of a large 
number of relatively small, homogeneous accounts.

We estimate the allowance for finance receivable losses primarily on historical loss experience using a cumulative loss model 
applied to our personal loan portfolios. Our gross credit loss expectation is offset by the estimate of future recoveries using 
historical recovery curves. Our personal loans are primarily segmented in the loss model by contractual delinquency status. 
Other attributes in the model include loan modification status, collateral mix, and recent credit score. 

To estimate the gross credit losses, the model utilizes a roll rate matrix to project the first 12 months of losses and historical 
cohort performance to project the expected losses over the remaining term. Our methodology relies on historical loss experience 
to forecast the corresponding future outcomes. 

77

                   
These patterns are then applied to the current portfolio to obtain an estimate of future losses. We also consider key economic 
trends including unemployment rates. Forecasted macroeconomic conditions extend to our reasonable and supportable forecast 
period and revert to a historical average. No new volume is assumed. Personal loan renewals are a significant piece of our new 
volume and are considered a terminal event of the previous loan. 

For our personal loans, we have elected not to measure an allowance on accrued finance charges as it is our policy to reverse 
finance charge amounts previously accrued after four contractual payments become past due. For credit cards, we measure an 
allowance on uncollected finance charges, but do not measure an allowance on the unfunded portion of the credit card lines as 
the accounts are unconditionally cancellable.

Management exercises its judgment when determining the amount of allowance for finance receivable losses. Our judgment is 
based on quantitative analyses, qualitative factors (such as recent portfolio, industry, and other economic trends), and 
experience in the consumer finance industry. We adjust the amounts determined by our model for management’s estimate of the 
effects of model imprecision which include but are not limited to, any changes to underwriting criteria and portfolio seasoning.

We generally charge-off to the allowance for finance receivable losses on personal loans and credit cards that are beyond seven 
payments (approximately 180 days) contractually past due. Exceptions include accounts in bankruptcy, which are generally 
charged off at the earlier of notice of discharge or when the customer becomes seven payments contractually past due, and 
accounts of deceased borrowers, which are generally charged off at the time of notice. Generally, we start repossession of any 
titled personal property when the customer becomes two payments (approximately 30 days) contractually past due and may 
charge-off prior to the account becoming seven payments (approximately 180 days) contractually past due.

We may renew delinquent secured or unsecured personal loan accounts if the customer meets current underwriting criteria and 
it does not appear that the cause of past delinquency will affect the customer’s ability to repay the renewed loan. We subject all 
renewals to the same credit risk underwriting process as we would a new application for credit.

Goodwill

Goodwill represents the amount of purchase price over the fair value of net assets we acquired in connection with business 
combinations. We test goodwill for potential impairment at least annually as of October 1 of each year and more frequently if 
events occur or circumstances change that would more likely than not reduce the fair value of our reporting unit below its 
carrying amount.

We first complete a qualitative assessment to determine whether it is necessary to perform a quantitative impairment test. If the 
qualitative assessment indicates that it is more likely than not that the reporting unit’s fair value is less than its carrying amount, 
we proceed with the quantitative impairment test. When necessary, the fair value of the reporting unit is calculated utilizing the 
income approach, which uses prospective financial information of the reporting unit discounted at a rate we estimate a market 
participant would use.

Intangible Assets other than Goodwill

At the time we initially recognize intangible assets, a determination is made with regard to each asset’s useful life. We have 
determined that each of our remaining intangible assets have indefinite lives with the exception of value of business acquired 
(“VOBA”), which has a finite useful life. We amortize our finite useful life intangible assets in a manner that reflects the pattern 
of economic benefit used.

For intangible assets with a finite useful life, we review for impairment when events or changes in circumstances indicate that 
their carrying amounts may not be recoverable. Impairment is indicated if the sum of undiscounted estimated future cash flows 
is less than the carrying value of the respective asset. Impairment is permanently recognized by writing down the asset to the 
extent that the carrying value exceeds the estimated fair value.

For indefinite-lived intangible assets, we review for impairment at least annually and more frequently if events or changes in 
circumstances indicate the assets are more likely than not to be impaired. We first complete a qualitative assessment to 
determine whether it is necessary to perform a quantitative impairment test. If the qualitative assessment indicates that the 
assets are more likely than not to have been impaired, we proceed with the fair value calculation of the assets. The fair value is 
determined in accordance with our fair value measurement policy. If the carrying value exceeds the estimated fair value, an 
impairment loss will be recognized in an amount equal to the difference and the indefinite life classification will be evaluated to 
determine whether such classification remains appropriate.

78

                   
Leases

All our leases are classified as operating leases, and we are the lessee or sublessor in all our lease arrangements. At inception of 
an arrangement, we determine if a lease exists. At lease commencement date, we recognize a right-of-use asset and a lease 
liability measured at the present value of lease payments over the lease term. Right-of-use assets represent our right to use an 
underlying asset for the lease term and lease liabilities represent our obligation to make lease payments arising from the lease. 
Since our operating leases do not provide an implicit rate, we utilize the best available information to determine our incremental 
borrowing rate, which is used to calculate the present value of lease payments. The right-of-use asset also includes any prepaid 
fixed lease payments and excludes lease incentives. Options to extend or terminate a lease may be included in our lease 
arrangements. We reflect the renewal or termination option in the right-of-use asset and lease liability when it is reasonably 
certain that we will exercise those options. In the normal course of business, we will renew leases that expire or replace them 
with leases on other properties. 

We have elected the practical expedient to treat both the lease component and non-lease component for our leased office space 
portfolio as a single lease component. Operating lease costs for lease payments are recognized on a straight-line basis over the 
lease term and are included in Other operating expenses in our consolidated statements of operations. In addition to rent, we pay 
taxes, insurance, and maintenance expenses under certain leases as variable lease payments. The lease right-of-use assets are 
included in Other assets and the lease liabilities are included in Other liabilities in our consolidated balance sheets.

Insurance Premiums

We recognize revenue for short-duration contracts over the related contract period. Short-duration contracts primarily consist of 
credit life, credit disability, credit involuntary unemployment insurance, and collateral protection policies. We defer single 
premium credit insurance premiums from affiliates in unearned premium reserves, which we include as a reduction to Net 
finance receivables in our consolidated balance sheets. We recognize unearned premiums on credit life, credit disability, credit 
involuntary unemployment insurance, and collateral protection insurance as revenue using the sum-of-the-digits, straight-line or 
other appropriate methods over the terms of the policies. Premiums from reinsurance assumed are earned over the related 
contract period.

We recognize revenue on long-duration contracts when due from policyholders. Long-duration contracts include term and 
whole life, accidental death and dismemberment, and disability income protection. For single premium long-duration contracts, 
a liability is accrued, which represents the present value of estimated future policy benefits to be paid to or on behalf of 
policyholders and related expenses, when premium revenue is recognized. The effects of changes in such estimated future 
policy benefit reserves are classified in Insurance policy benefits and claims in our consolidated statements of operations.

We recognize commissions on optional products as Other revenues - other in our consolidated statements of operations when 
earned.

We may finance certain optional products offered to our customers as part of finance receivables. In such cases, unearned 
premiums and certain unpaid claim liabilities related to our borrowers are netted and classified as contra-assets in Net finance 
receivables in our consolidated balance sheets. The insurance premium is included as an operating cash inflow and the 
financing of the insurance premium is included as part of the finance receivable as an investing cash flow in our consolidated 
statements of cash flows.

Policy and Claim Reserves

Policy reserves for credit life, credit disability, credit involuntary unemployment, and collateral protection insurance equal 
related unearned premiums. Reserves for losses and loss adjustment expenses are based on claims experience, actual claims 
reported, and estimates of claims incurred but not reported. Assumptions utilized in determining appropriate reserves are based 
on historical experience, adjusted to provide for possible adverse deviation. These estimates are periodically reviewed and 
compared with actual experience and industry standards, and revised if it is determined that future experience will differ 
substantially from that previously assumed. Since reserves are based on estimates, the ultimate liability may be more or less 
than such reserves. The effects of changes in such estimated reserves are classified in Insurance policy benefits and claims in 
our consolidated statements of operations in the period in which the estimates are changed.

We base annuity reserves on assumptions as to investment yields and mortality. Ceded insurance reserves are included in Other 
assets in our consolidated balance sheets and include estimates of the amounts expected to be recovered from reinsurers on 
insurance claims and policyholder liabilities.

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Policy reserves are established for our long-duration contracts. The liability for future policy benefits is the present value of 
estimated future policy benefits to be paid to or on behalf of policyholders less the present value of estimated future net 
premiums to be collected from policyholders. To estimate the liability, we make assumptions for mortality, morbidity, lapses, 
and the discount rate.

At least annually, we update our estimate of the liability with actual experience and review our cash flow assumptions. The 
updated liability is discounted at the original discount rate at contract inception, and the change in the balance is recognized 
as a remeasurement gain or loss and included in Insurance policy benefits and claims in our consolidated statements of 
operations.

The discount rate assumption is the equivalent of an upper-medium grade fixed-income instrument yield. To determine the 
original discount rate at contract inception, we use a weighted average rate based on a forward yield curve over the contract 
issue year. At each reporting period, the liability is remeasured using the current discount rate and the change in the liability 
due to the discount rate is recognized in Accumulated other comprehensive income (loss) in our consolidated balance sheets.

Insurance Policy Acquisition Costs

We defer insurance policy acquisition costs (primarily commissions, reinsurance fees, and premium taxes). We include deferred 
policy acquisition costs in Other assets in our consolidated balance sheets and amortize these costs over the terms of the related 
policies, whether directly written or reinsured.

Investment Securities

We generally classify our investment securities as available-for-sale or other, depending on management’s intent. Other 
securities primarily consist of equity securities and those securities for which the fair value option was elected. 

Our investment securities classified as available-for-sale are recorded at fair value. We adjust related balance sheet accounts to 
reflect the current fair value of investment securities and record the adjustment, net of tax, in Accumulated other comprehensive 
income or loss in shareholders’ equity. We record interest receivable on investment securities in Other assets in our 
consolidated balance sheets.

We classify our investment securities in the fair value hierarchy framework based on the observability of inputs. Inputs to the 
valuation techniques are described as being either observable (Level 1 or 2) or unobservable (Level 3) assumptions (as further 
described in “Fair Value Measurements” below) that market participants would use in pricing an asset or liability.

Impairments on Investment Securities

We evaluate our available-for-sale securities on an individual basis to identify any instances where the fair value of the 
investment security is below its amortized cost. For these securities, we then evaluate whether an impairment exists if any of the 
following conditions are present:

• we intend to sell the security;
•
it is more likely than not that we will be required to sell the security before recovery of its amortized cost basis; or 
• we do not expect to recover the security’s entire amortized cost basis (even if we do not intend to sell the security).

If we intend to sell an impaired investment security or we will likely be required to sell the security before recovery of its 
amortized cost basis less any current period credit loss, we recognize the impairment as a direct write-down in Other revenues - 
investment in our consolidated statements of operation equal to the difference between the investment security’s amortized cost 
and its fair value at the balance sheet date. Once the impairment is recorded, we adjust the investment security to a new 
amortized cost basis equal to the previous amortized cost basis less the impairment write-down recognized in the current period.

80

                   
In determining whether a credit loss exists, we compare our best estimate of the present value of the cash flows expected to be 
collected from the security to the amortized cost basis of the security. If the present value of cash flows expected to be collected 
is less than the amortized cost basis of the security, a credit loss exists and an allowance for credit losses is recorded, not to 
exceed the total unrealized loss on the security. The cash flows expected to be collected are determined by assessing all 
available information, including issuer default rate, ratings changes and adverse conditions related to the industry sector, 
financial condition of issuer, credit enhancements, collateral default rates, and other relevant criteria. Management considers 
factors such as our investment strategy, liquidity requirements, overall business plans, and recovery periods for securities in 
previous periods of broad market declines.

If a credit loss exists with respect to an investment in a security (i.e., we do not expect to recover the entire amortized cost basis 
of the security), we would be unable to assert that we will recover our amortized cost basis even if we do not intend to sell the 
security. Therefore, in these situations, a credit impairment is considered to have occurred.

If a credit impairment exists, but we do not intend to sell the security and we will likely not be required to sell the security 
before recovery of its amortized cost basis less any current period credit loss, the impairment is bifurcated as: (i) the estimated 
amount relating to credit loss; and (ii) the amount relating to non-credit related factors. We recognize the estimated credit loss 
as an allowance on the balance sheet in investment securities, with a corresponding loss in Other revenues - investment, and the 
non-credit loss amount in Accumulated other comprehensive income or loss.

For investment securities in which a credit impairment was recorded through an allowance, we record subsequent increases and 
decreases in the allowance for credit losses as credit loss expense or reversal of credit loss expense in Other revenues -
investment. We will not reverse a previously recorded allowance to an amount below zero. We recognize subsequent increases 
and decreases in the fair value of our available-for-sale securities from non-credit related factors in Accumulated other 
comprehensive income or loss.

Interest receivables on our investment securities are excluded from the amortized cost and fair value and are recorded in Other 
assets in our consolidated balance sheets. We have elected not to measure an allowance on interest receivables due to our policy 
to reverse interest receivable at the time collectability is uncertain. The reversal of interest receivable is recorded in Other 
revenues - investment in our consolidated statements of operations. 

Investment Revenue Recognition

We recognize interest on interest bearing fixed-maturity investment securities as revenue on the accrual basis. We amortize any 
premiums or accrete any discounts as a revenue adjustment using the interest method. We stop accruing interest revenue when 
the collection of interest becomes uncertain. We record dividends on equity securities as revenue on ex-dividend dates. We 
recognize income on mortgage-backed and asset-backed securities as revenue using an effective yield based on estimated 
prepayments of the underlying collateral. If actual prepayments differ from estimated prepayments, we calculate a new effective 
yield and adjust the net investment in the security accordingly. We record the adjustment, along with all investment securities 
revenue, in Other revenues - investment in our consolidated statements of operations. We specifically identify realized gains 
and losses on investment securities and include them in Other revenues - investment in our consolidated statements of 
operations.

Variable Interest Entities

An entity is a VIE if the entity does not have sufficient equity at risk for the entity to finance its activities without additional 
financial support or has equity investors who lack the characteristics of a controlling financial interest. A VIE is consolidated 
into the financial statements of its primary beneficiary. When we have a variable interest in a VIE, we qualitatively assess 
whether we have a controlling financial interest in the entity and, if so, whether we are the primary beneficiary. In applying the 
qualitative assessment to identify the primary beneficiary of a VIE, we are determined to have a controlling financial interest if 
we have (i) the power to direct the activities that most significantly impact the economic performance of the VIE, and (ii) the 
obligation to absorb losses or the right to receive benefits that could potentially be significant to the VIE. We consider the 
VIE’s purpose and design, including the risks that the entity was designed to create and pass through to its variable interest 
holders. We continually reassess the VIE’s primary beneficiary and whether we have acquired or divested the power to direct 
the activities of the VIE through changes in governing documents or other circumstances.

81

                   
Cash and Cash Equivalents

We consider unrestricted cash on hand and short-term investments having maturity dates within three months of their date of 
acquisition to be cash and cash equivalents.

We typically maintain cash in financial institutions in excess of the Federal Deposit Insurance Corporation’s insurance limits. 
We evaluate the creditworthiness of these financial institutions in determining the risk associated with these cash balances. We 
do not believe that the Company is exposed to any significant credit risk on these accounts and have not experienced any losses 
in such accounts.

Restricted Cash and Cash Equivalents

We include funds to be used for future debt payments and collateral relating to our secured debt, insurance regulatory deposits, 
and reinsurance trusts with third parties, in each case, in restricted cash and cash equivalents.

Long-term Debt

We generally report our long-term debt issuances at the face value of the debt instrument, which we adjust for any unaccreted 
discount, unamortized premium, or unamortized debt issuance costs associated with the debt. Other than securitized products, 
we generally accrete discounts, premiums, and debt issuance costs over the contractual life of the security using contractual 
payment terms. With respect to securitized products, we have elected to amortize deferred costs over the contractual life of the 
security. Accretion of discounts and premiums are recorded to Interest expense in our consolidated statements of operations.

Income Taxes

We recognize income taxes using the asset and liability method. We establish deferred tax assets and liabilities for temporary 
differences between the financial reporting basis and the tax basis of assets and liabilities, using the tax rates expected to be in 
effect when the temporary differences reverse. Deferred tax assets are also recognized for tax attributes such as net operating 
loss carryforwards.

Realization of our gross deferred tax asset depends on our ability to generate sufficient taxable income of the appropriate 
character within the carryforward periods of the jurisdictions in which the net operating and capital losses, deductible temporary 
differences and credits were generated. When we assess our ability to realize deferred tax assets, we consider all available 
evidence and we record valuation allowances to reduce deferred tax assets to the amounts that management conclude are more-
likely-than-not to be realized.

We recognize income tax benefits associated with uncertain tax positions, when, in our judgment, it is more likely than not that 
the position will be sustained upon examination by a taxing authority. For a tax position that meets the more likely than not 
recognition threshold, we initially and subsequently measure the tax benefit as the largest amount that we judge to have a 
greater than 50% likelihood of being realized upon ultimate settlement with the taxing authority.

Retirement Benefit Plans

We have funded and unfunded noncontributory defined pension plans. We recognize the net pension asset or liability, also 
referred to herein as the funded status of the benefit plan, in Other assets or Other liabilities in our consolidated balance sheets, 
depending on the funded status at the end of each reporting period. We recognize the net actuarial gains or losses and prior 
service cost or credit that arise during the period in Accumulated other comprehensive income or loss.

Many of our employees are participants in our 401(k) Plan. Our contributions to the plan are charged to Salaries and benefits in 
our consolidated statements of operations.

82

                   
Share-based Compensation Plans

We measure compensation cost for service-based and performance-based awards at estimated fair value and recognize 
compensation expense over the requisite service period for awards expected to vest. The estimation of awards that will 
ultimately vest requires judgment, and to the extent actual results or updated estimates differ from current estimates, such 
amounts will be recorded as a cumulative adjustment to Salaries and benefits in our consolidated statements of operations in the 
period estimates are revised. For service-based awards subject to graded vesting, expense is recognized under the straight-line 
method. Expense for performance-based awards with graded vesting is recognized under the accelerated method, whereby each 
vesting is treated as a separate award with expense for each vesting recognized ratably over the requisite service period.

Fair Value Measurements

Management is responsible for the determination of the fair value of our financial assets and financial liabilities and the 
supporting methodologies and assumptions. We employ widely accepted internal valuation models or utilize third-party 
valuation service providers to gather, analyze, and interpret market information and derive fair values based upon relevant 
methodologies and assumptions for individual instruments or pools of finance receivables. When our valuation service 
providers are unable to obtain sufficient market observable information upon which to estimate the fair value for a particular 
security, we determine fair value either by requesting brokers who are knowledgeable about these securities to provide a quote, 
which is generally non-binding, or by employing widely accepted internal valuation models.

Our valuation process typically requires obtaining data about market transactions and other key valuation model inputs from 
internal or external sources and, through the use of widely accepted valuation models, provides a single fair value measurement 
for individual securities or pools of finance receivables. The inputs used in this process include, but are not limited to, market 
prices from recently completed transactions and transactions of comparable securities, interest rate yield curves, credit spreads, 
bid-ask spreads, currency rates, and other market-observable information as of the measurement date, as well as the specific 
attributes of the security being valued, including its term, interest rate, credit rating, industry sector, and other issue or issuer-
specific information. When market transactions or other market observable data is limited, the extent to which judgment is 
applied in determining fair value is greatly increased. We assess the reasonableness of individual security values received from 
our valuation service providers through various analytical techniques. As part of our internal price reviews, assets that fall 
outside a price change tolerance are sent to our third-party investment manager for further review. In addition, we may validate 
the reasonableness of fair values by comparing information obtained from our valuation service providers to other third-party 
valuation sources for selected securities.

We measure and classify assets and liabilities in our consolidated balance sheets in a hierarchy for disclosure purposes 
consisting of three “Levels” based on the observability of inputs available in the marketplace used to measure the fair values. In 
general, we determine the fair value measurements classified as Level 1 based on inputs utilizing quoted prices in active 
markets for identical assets or liabilities that we have the ability to access. We generally obtain market price data from exchange 
or dealer markets. We do not adjust the quoted price for such instruments.

We determine the fair value measurements classified as Level 2 based on inputs utilizing other than quoted prices included in 
Level 1 that are observable for the asset or liability, either directly or indirectly. Level 2 inputs include quoted prices for similar 
assets and liabilities in active markets, and inputs other than quoted prices that are observable for the asset or liability, such as 
interest rates and yield curves that are observable at commonly quoted intervals.

Level 3 inputs are unobservable inputs for the asset or liability, and include situations where there is little, if any, market 
activity for the asset or liability. The use of observable and unobservable inputs is further discussed in Note 18.

In certain cases, the inputs we use to measure the fair value of an asset may fall into different levels of the fair value hierarchy. 
In such cases, we determine the level in the fair value hierarchy based on the lowest level input that is significant to the fair 
value measurement in its entirety. Our assessment of the significance of a particular input to the fair value measurement in its 
entirety requires judgment and considers factors specific to the asset or liability.

Our fair value processes include controls that are designed to ensure that fair values are appropriate. Such controls include 
model validation, review of key model inputs, analysis of period-over-period fluctuations, and reviews by senior management.

83

                   
Earnings Per Share (OMH Only)

Basic earnings per share is computed by dividing net income or loss by the weighted-average number of shares outstanding 
during each period. Diluted earnings per share is computed based on the weighted-average number of common shares plus the 
effect of dilutive potential common shares outstanding during the period using the treasury stock method. Dilutive potential 
common shares represent outstanding unvested restricted stock units and awards.

3. Recent Accounting Pronouncements

ACCOUNTING PRONOUNCEMENTS RECENTLY ADOPTED

Insurance

In August of 2018, the FASB issued ASU 2018-12, Financial Services - Insurance: Targeted Improvements to the Accounting 
for Long-Duration Contracts, which provides targeted improvements to Topic 944 for the assumptions used to measure the 
liability for future policy benefits for nonparticipating traditional and limited-payment contracts; measurement of market risk 
benefits; amortization of deferred acquisition costs; and enhanced disclosures. The ASU requires the assumptions used to 
measure the liability for future policy benefits to be updated at least annually. The guidance prescribes the discount rate used to 
measure the liability to be an upper-medium grade fixed-income instrument yield and updated at each reporting date with 
changes in the liability due to the discount rate recognized in Accumulated other comprehensive income. 

The amendments in this ASU became effective for the Company beginning January 1, 2023 and we adopted using the modified 
retrospective transition method. This ASU required a transition date of January 1, 2021 and resulted in recasting prior periods.

The effects of the adoption of ASU 2018-12 to our consolidated balance sheets were as follows: 

(dollars in millions)

December 31, 2022
Other assets (OMH only)

Other assets (OMFC only)

Insurance claims and policyholder liabilities

Accumulated other comprehensive loss

Retained earnings (OMH only)

Retained earnings (OMFC only)

December 31, 2021
Other assets (OMH only)

Other assets (OMFC only)

Insurance claims and policyholder liabilities

Accumulated other comprehensive income

January 1, 2021
Other assets (OMH and OMFC)

Insurance claims and policyholder liabilities

Accumulated other comprehensive income

As Reported

ASU 2018-12 
Adjustment

As Recast

$ 

1,150  $ 

4  $ 

1,148 

602 

(119) 

2,125 

1,199 

4 

18 

(8) 

(6) 

(6) 

$ 

1,003  $ 

16  $ 

1,001 

621 

61 

16 

72 

(56) 

$ 

1,054  $ 

21  $ 

621 

94 

97 

(76) 

1,154 

1,152 

620 

(127) 

2,119 

1,193 

1,019 

1,017 

693 

5 

1,075 

718 

18 

84

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                   
The effects of the adoption of ASU 2018-12 to our consolidated statements of operations were as follows: 

(dollars in millions, except per share amounts)

As Reported

ASU 2018-12 
Adjustment

As Recast

Year Ended December 31, 2022
Insurance policy benefits and claims

Income before income taxes

Income taxes

Net income

Basic EPS (OMH only)

Diluted EPS (OMH only)

Year Ended December 31, 2021
Basic EPS (OMH only)

Diluted EPS (OMH only)

$ 

150  $ 

8  $ 

1,163 

285 
878 

7.07 

7.06 

(8) 

(2) 
(6) 

(0.05) 

(0.05) 

158 

1,155 

283 
872 

7.02 

7.01 

$ 

9.90  $ 

9.87 

0.01  $ 

0.01 

9.91 

9.88 

The effects of the adoption of ASU 2018-12 to our consolidated statements of comprehensive income were as follows: 

(dollars in millions)

Year Ended December 31, 2022
Comprehensive income

Year Ended December 31, 2021

Comprehensive income

As Reported

ASU 2018-12 
Adjustment

As Recast

$ 

$ 

698  $ 

42  $ 

740 

1,281  $ 

20  $ 

1,301 

The effects of the adoption of ASU 2018-12 to our consolidated statements of cash flows were as follows: 

(dollars in millions)

Year Ended December 31, 2022
Net income

Deferred income tax charge

Cash flows due to changes in other assets and other liabilities (OMH only)

Cash flows due to changes in other assets and other liabilities (OMFC only)

As Reported

ASU 2018-12 
Adjustment

As Recast

$ 

878  $ 

(6)  $ 

(62) 

(90) 

(89) 

(2) 

8 

8 

872 

(64) 

(82) 

(81) 

As a result of the adoption of ASU 2018-12, our significant accounting policy related to long-duration insurance contracts for 
policy and claim reserves has changed to reflect the requirements of the new standard. See Note 2 for the updated significant 
accounting policy as of the transition date of January 1, 2021.

85

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                   
Financial Instruments

In March of 2022, the FASB issued ASU 2022-02, Financial Instruments - Credit Losses: Troubled Debt Restructurings and 
Vintage Disclosures, which eliminates the accounting for troubled debt restructurings by creditors while enhancing the 
disclosure requirements for certain loan refinancings and restructurings by creditors when a borrower is experiencing financial 
difficulty. The amendment also requires disclosure of gross charge-offs by year of origination for finance receivables.

We adopted the amendments in this ASU as of January 1, 2023 using the modified retrospective transition method.

Upon adoption, we recorded a decrease to the allowance for finance receivable losses of $16 million, a decrease to deferred tax 
assets of $4 million and a one-time corresponding cumulative increase to Retained earnings, net of tax, of $12 million in our 
consolidated balance sheets as of January 1, 2023. 

As a result of the adoption of ASU 2022-02, several of our significant accounting policies have changed to reflect the 
requirements of the new standard. See Note 2 for the updated significant accounting policies as of January 1, 2023.

Troubled Debt Restructured Finance Receivables

ASU 2022-02 superseded the accounting for troubled debt restructurings by creditors. As a result of the adoption of this ASU, 
the accounting for TDR finance receivables is no longer applicable for periods beginning on or after January 1, 2023.

ACCOUNTING PRONOUNCEMENTS TO BE ADOPTED

Segment Reporting

In November of 2023, the FASB issued ASU 2023-07, Segment Reporting (Topic 280): Improvements to Reportable Segment 
Disclosures, which requires annual and interim disclosure of significant segment expenses and other segment items. The 
amendments in this ASU will become effective for fiscal years beginning after December 15, 2023, and interim periods within 
fiscal years beginning after December 15, 2024, with early adoption permitted. The amendments should be applied on a 
retrospective basis to all prior periods presented in the financial statements. We are currently evaluating the impact of the 
standard on our segment disclosures.

Income Taxes

In December of 2023, the FASB issued ASU 2023-09, Income Taxes (Topic 740): Improvements to Income Tax Disclosures, 
which requires disaggregated information in the rate reconciliation and income taxes paid disclosures. The amendments in this 
ASU will become effective for fiscal years beginning after December 15, 2024, with early adoption permitted. The amendments 
should be applied on a prospective basis, with retrospective application allowed. We are currently evaluating the impact of the 
standard on our income tax disclosures. 

We do not believe that any accounting pronouncements issued, but not yet effective, would have a material impact on our 
consolidated financial statements or disclosures, if adopted.

86

                   
4. Finance Receivables

Our finance receivables consist of personal loans and credit cards. Personal loans are non-revolving, with a fixed rate, have 
fixed terms generally between three and six years, and are secured by automobiles, other titled collateral, or are unsecured. 
Credit cards are open-ended, revolving, with a fixed rate, and are unsecured.

Components of our net finance receivables were as follows:

(dollars in millions)

December 31, 2023

Gross finance receivables *

Unearned fees

Accrued finance charges and fees

Deferred origination costs

Total

December 31, 2022

Gross finance receivables *

Unearned fees

Accrued finance charges and fees

Deferred origination costs

Total

Personal Loans

Credit Cards

Total

$ 

$ 

$ 

$ 

20,721  $ 

322  $ 

21,043 

(236) 

333 

201 

— 

— 

8 

(236) 

333 

209 

21,019  $ 

330  $ 

21,349 

19,615  $ 

107  $ 

19,722 

(220) 

299 

185 

— 

— 

— 

(220) 

299 

185 

19,879  $ 

107  $ 

19,986 

*      Personal loan gross finance receivables equal the unpaid principal balance. For precompute personal loans, unpaid principal balance is 
the gross contractual payments less the unaccreted balance of unearned finance charges. Credit card gross finance receivables equal the 
unpaid principal balance, billed interest, and fees. 

87

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                                      
                   
GEOGRAPHIC DIVERSIFICATION

Geographic diversification of finance receivables reduces the concentration of credit risk associated with economic stresses in 
any one region. The largest concentrations of net finance receivables were as follows:

December 31,

(dollars in millions)

Personal Loans:

Texas

Florida

California

Pennsylvania

North Carolina

Ohio

New York

Georgia

Illinois

Indiana

Other

Total personal loans

Credit Cards:

California

Texas

Florida

Pennsylvania

Ohio

Georgia

Illinois

Other

Total credit cards

2023

2022 (a)

Amount

Percent

Amount

Percent

$ 

$ 

$ 

$ 

2,015 

1,609 

1,527 

1,317 

1,072 

1,006 

879 

843 

826 

740 

9,185 

21,019 

50 

46 

38 

18 

15 

15 

15 

133 

330 

 10 % $ 

 8 

 7 

 6 

 5 

 5 

 4 

 4 

 4 

 4 

1,954 

1,446 

1,391 

1,249 

1,110 

963 

749 

792 

777 

726 

 43 

 100 % $ 

8,722 

19,879 

 15 % $ 

 14 

 11 

 5 

 5 

 5 

 5 

 40 

 100 % $ 

26 

15 

8 

4 

3 

3 

3 

45 

107 

 10 %

 7 

 7 

 6 

 6 

 5 

 4 

 4 

 4 

 4 

 43 

 100 %

 24 %

 14 

 8 

 4 

 3 

 3 

 3 

 41 

 100 %

(a)  December 31, 2022 concentrations of net finance receivables are presented in the order of December 31, 2023 state concentrations.

WHOLE LOAN SALE TRANSACTIONS

We have whole loan sale flow agreements with third parties, with remaining terms of less than one year, in which we agreed to 
sell a total of $60 million gross receivables per quarter of newly originated unsecured personal loans along with any associated 
accrued interest. These unsecured personal loans are derecognized from our balance sheet at the time of sale. We service the 
personal loans sold and are entitled to a servicing fee and other fees commensurate with the services performed as part of the 
agreements. The gain on sales and servicing fees are recorded in Other revenues - other in our consolidated statements of 
operations. We sold $585 million and $720 million of gross finance receivables during the years ended December 31, 2023 and 
2022, respectively. The gain on the sales were $52 million and $63 million during the years ended December 31, 2023 and 
2022, respectively.

Subsequent to year-end, we entered into a whole loan sale flow agreement with a third party, with a term of less than two years, 
in which we agreed to sell $600 million of gross receivables of newly originated unsecured personal loans along with any 
associated accrued interest.

88

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                                      
                   
CREDIT QUALITY INDICATOR

We consider the delinquency status of our finance receivables as our key credit quality indicator. We monitor the delinquency 
of our finance receivable portfolio, including the migration between the delinquency buckets and changes in the delinquency 
trends to manage our exposure to credit risk in the portfolio. 

When personal loans are 60 days contractually past due, we consider these accounts to be at an increased risk for loss and move 
collection of these accounts to our central collection operations. We consider our personal loans to be nonperforming at 90 days
or more contractually past due, at which point we stop accruing finance charges and reverse finance charges previously accrued. 
For our personal loans, we reversed net accrued finance charges of $146 million and $126 million during the years ended 
December 31, 2023 and 2022, respectively. 

Finance charges recognized from the contractual interest portion of payments received on nonaccrual personal loans totaled 
$18 million  and $16 million during the years ended December 31, 2023, and 2022, respectively. All personal loans in 
nonaccrual status are considered in our estimate of allowance for finance receivable losses. 

We accrue finance charges and fees on credit cards until charge-off at 180 days contractually past due, at which point we 
reverse finance charges and fees previously accrued. For credit cards, net accrued finance charges and fees reversed totaled
$11 million during the year ended December 31, 2023, and were immaterial during the year ended December 31, 2022.

The following tables below are a summary of our personal loans by the year of origination and number of days delinquent:

(dollars in millions)

December 31, 2023

Performing

Current

30-59 days past due

60-89 days past due

Total performing

Nonperforming (Nonaccrual)

90+ days past due

2023

2022

2021

2020

2019

Prior

Total

$  10,239  $ 

5,730  $ 

2,488  $ 

778  $ 

376  $ 

114  $  19,725 

117 

76 

159 

107 

90 

59 

10,432 

5,996 

2,637 

27 

17 

822 

16 

10 

402 

7 

4 

416 

273 

125 

20,414 

128 

264 

144 

40 

21 

8 

605 

Total

$  10,560  $ 

6,260  $ 

2,781  $ 

862  $ 

423  $ 

133  $  21,019 

Gross charge-offs

$ 

65  $ 

749  $ 

630  $ 

183  $ 

101  $ 

40  $ 

1,768 

(dollars in millions)

December 31, 2022

Performing

Current

30-59 days past due

60-89 days past due

Total performing

Nonperforming (Nonaccrual)

90+ days past due

2022

2021

2020

2019

2018

Prior

Total

$  10,614  $ 

4,927  $ 

1,758  $ 

1,081  $ 

240  $ 

105  $  18,725 

136 

92 

136 

101 

43 

32 

28 

19 

10,842 

5,164 

1,833 

1,128 

9 

6 

255 

5 

3 

357 

253 

113 

19,335 

160 

246 

74 

44 

13 

7 

544 

Total

$  11,002  $ 

5,410  $ 

1,907  $ 

1,172  $ 

268  $ 

120  $  19,879 

89

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                   
The following is a summary of credit cards by number of days delinquent:

(dollars in millions)
December 31,

Current

30-59 days past due

60-89 days past due

90+ days past due

Total

2023

2022

$ 

297  $ 

9 

7 

17 

$ 

330  $ 

93 

3 

3 

8 

107 

There were no credit cards that were converted to term loans at December 31, 2023 or December 31, 2022.

MODIFIED FINANCE RECEIVABLES TO BORROWERS EXPERIENCING FINANCIAL DIFFICULTY

We make modifications to our finance receivables to assist borrowers who are experiencing financial difficulty and when we 
modify the contractual terms for economic or other reasons related to the borrower’s financial difficulties, we classify that 
receivable as a modified finance receivable. The following tables below represent information regarding modified finance 
receivables to borrowers experiencing financial difficulty on or after January 1, 2023, the effective date of ASU 2022-02.

The period-end carrying value of finance receivables modified during the period were as follows:

(dollars in millions)

Interest rate reduction and term extension

Interest rate reduction and principal forgiveness

Total modifications to borrowers experiencing financial difficulties

Modifications as a percent of net finance receivables - personal loans

The financial effect of modifications made during the period were as follows:

(dollars in millions)

Weighted-average interest rate reduction

Weighted-average term extension (months)

Principal/interest forgiveness

The performance of modified finance receivables by delinquency status was as follows:

(dollars in millions)

Current

30-59 days past due

60-89 days past due

90+ days past due
Total*

*   Excludes $89 million of modified finance receivables that subsequently charged off.

Year Ended
December 31, 2023

$ 

$ 

457 

331 

788 

 3.75 %

Year Ended
December 31, 2023

 19.48 %

25

44 

$ 

December 31, 2023

$ 

$ 

575 

64 

48 

101 

788 

90

 
 
 
 
 
 
 
 
 
 
                                      
                   
The period-end carrying value of modified finance receivables for which there was a default during the period to cause the 
modified finance receivable to be considered nonperforming (90 days or more contractually past due) were as follows:

(dollars in millions)

Interest rate reduction and term extension

Interest rate reduction and principal forgiveness

Total

Year Ended
December 31, 2023

$ 

$ 

56 

20 
76 

See Notes 3 and 5 for additional information on the adoption of ASU 2022-02.

TROUBLED DEBT RESTRUCTURED FINANCE RECEIVABLES PRIOR TO ADOPTION OF ASU 2022-02

ASU 2022-02 superseded the accounting for troubled debt restructurings by creditors. Due to the adoption of this ASU, the 
following disclosures related to troubled debt restructuring finance receivables are no longer applicable for reporting periods 
beginning in 2023.

Information regarding TDR finance receivables were as follows:

(dollars in millions)

TDR gross finance receivables

TDR net finance receivables *

Allowance for TDR finance receivable losses

December 31, 2022

$ 

898 

904 

369 

* 

TDR net finance receivables are TDR gross finance receivables net of unearned fees, accrued finance charges, and deferred origination 
costs.

There were no credit cards classified as TDR finance receivables at December 31, 2022.

Information regarding the new volume of the TDR finance receivables were as follows:

(dollars in millions)
December 31,

Pre-modification TDR net finance receivables 

Post-modification TDR net finance receivables:

Rate reduction

Other *

Total post-modification TDR net finance receivables

Number of TDR accounts

2022

2021

$ 

$ 

738  $ 

465 

273 

738  $ 

453 

310 

143 

453 

88,901 

55,229 

*

“Other” modifications primarily consist of loans with both rate reductions and the potential of principal forgiveness contingent on future 
payment performance by the borrower under the modified terms.

Finance receivables that were modified as TDR finance receivables within the previous 12 months and for which there was a 
default during the period to cause the TDR finance receivables to be considered nonperforming (90 days or more contractually 
past due) are reflected in the following table:

(dollars in millions)
December 31,

TDR net finance receivables *

Number of TDR accounts

2022

2021

$ 

136  $ 

17,297 

117 

16,046 

*     Represents the corresponding balance of TDR net finance receivables at the end of the month in which they defaulted.

91

 
 
 
                                      
 
 
 
 
 
 
                                      
 
 
                                      
                   
UNFUNDED LENDING COMMITMENTS

Our unfunded lending commitments consist of the unused credit card lines, which are unconditionally cancellable. We do not 
anticipate that all of our customers will access their entire available line at any given point in time. The unused credit card lines 
totaled $223 million at December 31, 2023 and $81 million at December 31, 2022.

5. Allowance for Finance Receivable Losses

We establish an allowance for finance receivable losses through the provision for finance receivable losses. We evaluate our 
finance receivable portfolio by the level of contractual delinquency in the portfolio, specifically in the late-stage delinquency 
buckets and inclusive of the migration of the finance receivables through the delinquency buckets. We estimate and record an 
allowance for finance receivable losses to cover the expected lifetime credit losses on our finance receivables. Our allowance 
for finance receivable losses may fluctuate based upon changes in portfolio growth, credit quality, and economic conditions. 
See Note 2 for additional information regarding our accounting policies for allowance for finance receivable losses.

Our methodology to estimate expected credit losses uses recent macroeconomic forecasts, which include forecasts for 
unemployment. We leverage projections from various industry leading providers. We also consider inflationary pressures, 
consumer confidence levels, and interest rate increases that may continue to impact the economic outlook. At December 31, 
2023, our economic forecast used a reasonable and supportable period of 12 months. The increase in our allowance for finance 
receivable losses for the year ended December 31, 2023 was primarily due to the weakened macroeconomic environment and 
growth in our loan portfolio. We may experience further changes to the macroeconomic assumptions within our forecast, as 
well as changes to our loan loss performance outlook, both of which could lead to further changes in our allowance for finance 
receivable losses, allowance ratio, and provision for finance receivable losses.

Changes in the allowance for finance receivable losses were as follows:

(dollars in millions)

Year Ended December 31, 2023
Balance at beginning of period

Impact of adoption of ASU 2022-02 *

Provision for finance receivable losses

Charge-offs

Recoveries

Balance at end of period

Year Ended December 31, 2022

Balance at beginning of period
Provision for finance receivable losses

Charge-offs

Recoveries

Balance at end of period

Year Ended December 31, 2021

Balance at beginning of period
Provision for finance receivable losses

Charge-offs

Recoveries

Balance at end of period

Personal Loans

Credit Cards

Total

$ 

2,290  $ 

21  $ 

(16) 

1,651 

(1,768) 

258 

— 

70 

(27) 

1 

2,415  $ 

65  $ 

2,090  $ 

5  $ 

1,379 

(1,431) 

252 

23 

(7) 

— 

2,290  $ 

21  $ 

2,269  $ 

—  $ 

588 

(989) 

222 

5 

— 

— 

2,090  $ 

5  $ 

$ 

$ 

$ 

$ 

$ 

2,311 

(16) 

1,721 

(1,795) 

259 

2,480 

2,095 

1,402 

(1,438) 

252 

2,311 

2,269 

593 

(989) 

222 

2,095 

*  As a result of the adoption of ASU 2022-02, we recorded a one-time adjustment to the allowance for finance receivable losses. See Notes 

3 and 4 for additional information on the adoption of ASU 2022-02.

92

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                                      
                   
6. Investment Securities

AVAILABLE-FOR-SALE SECURITIES

Cost/amortized cost, allowance for credit losses, unrealized gains and losses, and fair value of fixed maturity available-for-sale 
securities by type were as follows:

(dollars in millions)

December 31, 2023*

Fixed maturity available-for-sale securities:

Cost/
Amortized
Cost

Unrealized
Gains

Unrealized
Losses

Fair
Value

U.S. government and government sponsored entities

$ 

18  $ 

—  $ 

(1)  $ 

Obligations of states, municipalities, and political subdivisions

Commercial paper

Non-U.S. government and government sponsored entities

Corporate debt

Mortgage-backed, asset-backed, and collateralized:

RMBS

CMBS

CDO/ABS

Total

December 31, 2022*

Fixed maturity available-for-sale securities:

 Obligations of states, municipalities, and political subdivisions

Commercial paper

Non-U.S. government and government sponsored entities

Corporate debt

Mortgage-backed, asset-backed, and collateralized:

RMBS

CMBS

CDO/ABS

Total

$ 

1,765  $ 

5  $ 

(123)  $ 

1,647 

72 

14 

172 

1,160 

202 

36 

91 

— 

— 

1 

4 

— 

— 

— 

(6) 

— 

(6) 

(79) 

(22) 

(3) 

(6) 

74 

55 

150 

1,251 

217 

38 

95 

— 

— 

— 

1 

— 

— 

— 

(8) 

— 

(8) 

(115) 

(25) 

(3) 

(9) 

17 

66 

14 

167 

1,085 

180 

33 

85 

16 

66 

55 

142 

1,137 

192 

35 

86 

U.S. government and government sponsored entities

$ 

17  $ 

—  $ 

(1)  $ 

$ 

1,897  $ 

1  $ 

(169)  $ 

1,729 

* 

The allowance for credit losses related to our investment securities as of December 31, 2023 and 2022 was immaterial.

Interest receivables reported in Other assets in our consolidated balance sheets totaled $14 million as of December 31, 2023 and 
2022. There were no material amounts reversed from investment revenue for available-for-sale securities for the years ended 
December 31, 2023 and 2022.

93

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                          
                   
Fair value and unrealized losses on available-for-sale securities by type and length of time in a continuous unrealized loss 
position without an allowance for credit losses were as follows:

(dollars in millions)

December 31, 2023

Less Than 12 Months

12 Months or Longer

Total

Fair
Value

Unrealized
Losses *

Fair
Value

Unrealized
Losses

Fair
Value

Unrealized
Losses

U.S. government and government sponsored entities

$ 

1  $ 

—  $ 

11  $ 

(1)  $ 

12  $ 

Obligations of states, municipalities, and political 

subdivisions

Commercial paper

Non-U.S. government and government sponsored 

entities

Corporate debt

Mortgage-backed, asset-backed, and collateralized:

RMBS

CMBS

CDO/ABS

Total

December 31, 2022

Obligations of states, municipalities, and political 

subdivisions

Commercial paper

Non-U.S. government and government sponsored 

entities

Corporate debt

Mortgage-backed, asset-backed, and collateralized:

RMBS

CMBS

CDO/ABS

Total

2 

14 

22 

15 

5 

2 

1 

— 

— 

— 

— 

— 

— 

— 

62 

— 

97 

925 

152 

32 

62 

(6) 

— 

(6) 

(79) 

(22) 

(3) 

(6) 

64 

14 

119 

940 

157 

34 

63 

$ 

62  $ 

—  $ 

1,341  $ 

(123)  $ 

1,403  $ 

(123) 

48 

51 

104 

779 

106 

21 

45 

(5) 

— 

(3) 

(54) 

(9) 

(2) 

(3) 

15 

— 

32 

299 

68 

13 

35 

(3) 

— 

(5) 

(61) 

(16) 

(1) 

(6) 

63 

51 

136 

1,078 

174 

34 

80 

(1) 

(6) 

— 

(6) 

(79) 

(22) 

(3) 

(6) 

(1) 

(8) 

— 

(8) 

(115) 

(25) 

(3) 

(9) 

U.S. government and government sponsored entities

$ 

10  $ 

—  $ 

6  $ 

(1)  $ 

16  $ 

$ 

1,164  $ 

(76)  $ 

468  $ 

(93)  $ 

1,632  $ 

(169) 

*  Unrealized losses on certain available-for-sale securities were less than $1 million and, therefore, were not quantified in the table above.

On a lot basis, we had 1,984 and 2,280 investment securities in an unrealized loss position at December 31, 2023 and December 
31, 2022, respectively. We do not consider the unrealized losses to be credit-related, as these unrealized losses primarily relate 
to changes in interest rates and market spreads subsequent to purchase. Additionally, as of December 31, 2023, there were no 
credit impairments on investment securities that we intend to sell. We do not have plans to sell any of the remaining investment 
securities with unrealized losses as of December 31, 2023, and we believe it is more likely than not that we would not be 
required to sell such investment securities before recovery of their amortized cost.

We continue to monitor unrealized loss positions for potential credit impairments. During the years ended December 31, 2023
and 2022, there were no material credit impairments related to our investment securities. Therefore, there were no material 
additions or reductions in the allowance for credit losses (impairments recognized or reversed in earnings) on credit impaired 
available-for-sale securities for the years ended December 31, 2023 and 2022.

The proceeds of available-for-sale securities sold or redeemed totaled $90 million, $278 million and $250 million during 2023, 
2022, and 2021, respectively. The net realized gains and losses were immaterial during 2023, 2022, and 2021.

94

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                          
                   
Contractual maturities of fixed-maturity available-for-sale securities at December 31, 2023 were as follows:

(dollars in millions)

Fixed maturities, excluding mortgage-backed, asset-backed, and collateralized securities:

Due in 1 year or less

Due after 1 year through 5 years

Due after 5 years through 10 years

Due after 10 years

Mortgage-backed, asset-backed, and collateralized securities

Total

Fair
Value

Amortized 
Cost

$ 

160  $ 

572 

499 

118 

298 

161 

593 

548 

134 

329 

$ 

1,647  $ 

1,765 

Actual maturities may differ from contractual maturities since issuers and borrowers may have the right to call or prepay 
obligations. We may sell investment securities before maturity for general corporate and working capital purposes and to 
achieve certain investment strategies.

The fair value of securities on deposit with third parties totaled $524 million and $532 million at December 31, 2023 and 
December 31, 2022, respectively.

OTHER SECURITIES

The fair value of other securities by type was as follows:

(dollars in millions)

Fixed maturity other securities:

Bonds

Preferred stock

Common stock

Total 

December 31, 
2023

December 31, 
2022

$ 

$ 

22  $ 

16 

34 

72  $ 

23 

15 

33 

71 

Net unrealized gains on other securities held were immaterial for the year ended December 31, 2023. Net unrealized losses on 
other securities held were $9 million and immaterial for the years ended December 31, 2022 and 2021, respectively. Net 
realized gains and losses on other securities sold or redeemed were immaterial for the years ended December 31, 2023, 2022, 
and 2021.

Other securities primarily consist of equity securities and those securities for which the fair value option was elected. We report 
net unrealized and realized gains and losses on other securities held, sold, or redeemed in Other revenue - investment.

95

 
 
 
 
 
 
 
 
 
 
 
 
                   
7. Goodwill and Other Intangible Assets

GOODWILL

The carrying amount of goodwill totaled $1.4 billion at December 31, 2023 and 2022. We did not record any impairments to 
goodwill during 2023, 2022 and 2021.

OTHER INTANGIBLE ASSETS

The gross carrying amount and accumulated amortization, in total and by major intangible asset class were as follows:

(dollars in millions)

December 31, 2023

Trade names

Licenses

VOBA

Other

Total

December 31, 2022

Trade names

Licenses

VOBA

Other

Total

Gross 
Carrying 
Amount 

Accumulated 
Amortization

Net Other 
Intangible 
Assets

$ 

$ 

$ 

$ 

220  $ 

—  $ 

25 

105 

1 

— 

(91) 

— 

351  $ 

(91)  $ 

220  $ 

—  $ 

25 

105 

1 

— 

(90) 

— 

351  $ 

(90)  $ 

220 

25 

14 

1 

260 

220 

25 

15 

1 

261 

Amortization expense was immaterial in 2023, and $13 million and $32 million in 2022 and 2021, respectively. The estimated 
aggregate amortization of other intangible assets for each of the next five years is immaterial.

96

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                                      
                   
8. Long-term Debt

Carrying value and fair value of long-term debt by type were as follows:

(dollars in millions)

Senior debt

Junior subordinated debt

Total

December 31, 2023

December 31, 2022

Carrying
Value

Fair
Value

Carrying
Value

Fair
Value

$ 

$ 

19,641  $ 

19,273  $ 

18,109  $ 

16,782 

172 

184 

172 

187 

19,813  $ 

19,457  $ 

18,281  $ 

16,969 

Weighted average effective interest rates on long-term debt by type were as follows:

Senior debt

Junior subordinated debt

Total

Years Ended December 31,

At December 31,

2023

2022

2021

2023

2022

 5.26 %

 14.53 

 5.34 

 4.97 %

 7.42 

 4.99 

 5.38 %

 5.47 %

 5.06 %

 4.02 

 5.37 

 15.12 

 5.55 

 11.91 

 5.12 

Principal maturities of long-term debt by type of debt at December 31, 2023 were as follows:

Senior Debt

(dollars in millions)

Securitizations

Private 
Secured Term 
Funding

Revolving
Conduit
Facilities

Unsecured
Notes (a)

Junior
Subordinated
Debt (a)

Total

Interest rates (b)

0.87%-7.52%

 6.45 %

7.08% 3.50%-9.00%

 7.41 %

2024

2025

2026

2027

2028

2029-2067

Secured (c)

Total principal maturities

Total carrying amount

Debt issuance costs (d)

$ 

—  $ 

— 

— 

— 

— 

— 

$ 

$ 

11,275 

11,275  $ 

11,228  $ 

(43) 

$ 

$ 

$ 

— 

— 

— 

— 

— 

— 

350 

350 

350 

— 

— 

— 

— 

— 

— 

— 

1 

1 

$ 

—  $ 

1,249 

1,600 

750 

1,350 

3,182 

— 

$ 

8,131  $ 

1 

$ 

8,062  $ 

— 

(64) 

$ 

$ 

$ 

— 

— 

— 

— 

— 

350 

— 

350 

172 

— 

— 

1,249 

1,600 

750 

1,350 

3,532 

11,626 

20,107 

19,813 

(107) 

(a)  Pursuant to the Base Indenture, the Supplemental Indentures and the Guaranty Agreements, OMH agreed to fully and unconditionally 
guarantee, on a senior unsecured basis, payments of principal, premium and interest on the Unsecured Notes and Junior Subordinated 
Debenture. The OMH guarantees of OMFC’s long-term debt are subject to customary release provisions.

(b)  The interest rates shown are the range of contractual rates in effect at December 31, 2023.

(c)  Securitizations, private secured term funding, and borrowings under the revolving conduit facilities are not included in the above 

maturities by period due to their variable monthly repayments, which may result in pay-off prior to the stated maturity date. See Note 9
for further information on our long-term debt associated with securitizations, private secured term funding, and revolving conduit 
facilities.

(d)  Debt issuance costs are reported as a direct deduction from long-term debt, with the exception of debt issuance costs associated with our 
revolving conduit facilities and unsecured corporate revolver, which totaled $34 million at December 31, 2023 and are reported in Other 
assets in our consolidated balance sheets.

97

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                                      
                   
UNSECURED CORPORATE REVOLVER

During the fourth quarter of 2023, OMFC increased the total maximum borrowing capacity of our unsecured corporate revolver 
to $1.3 billion. The corporate revolver has a five-year term beginning October 25, 2021, during which draws and repayments 
may occur. Any outstanding principal balance is due and payable on October 25, 2026. At December 31, 2023, no amounts 
were drawn under this facility.

DEBT COVENANTS

OMFC Debt Agreements

The debt agreements to which OMFC and its subsidiaries are a party include customary terms and conditions, including 
covenants and representations and warranties. Some or all of these agreements also contain certain restrictions, including (i) 
restrictions on the ability to create senior liens on property and assets in connection with any new debt financings and (ii) 
OMFC’s ability to sell or convey all or substantially all of its assets, unless the transferee assumes OMFC’s obligations under 
the applicable debt agreement. In addition, the OMH guarantees of OMFC’s long-term debt discussed above are subject to 
customary release provisions.

With the exception of OMFC’s junior subordinated debenture and unsecured corporate revolver, none of our debt agreements 
require OMFC or any of its subsidiaries to meet or maintain any specific financial targets or ratios. However, certain events, 
including non-payment of principal or interest, bankruptcy or insolvency, or a breach of a covenant or a representation or 
warranty, may constitute an event of default and trigger an acceleration of payments. In some cases, an event of default or 
acceleration of payments under one debt agreement may constitute a cross-default under other debt agreements resulting in an 
acceleration of payments under the other agreements.

As of December 31, 2023, OMFC was in compliance with all of the covenants under its debt agreements.

Junior Subordinated Debenture 

In January of 2007, OMFC issued the Junior Subordinated Debenture, consisting of $350 million aggregate principal amount of 
60-year junior subordinated debt. The Junior Subordinated Debenture underlies the trust preferred securities sold by a trust 
sponsored by OMFC. OMFC can redeem the Junior Subordinated Debenture at par. On December 30, 2013, OMH entered into 
a guaranty agreement whereby it agreed to fully and unconditionally guarantee, on a junior subordinated basis, the payment of 
principal, premium (if any), and interest on the Junior Subordinated Debenture. Prior to June 30, 2023, the interest rate on the 
remaining principal balance of the Junior Subordinated Debenture consisted of a variable floating rate (determined quarterly) 
equal to 3-month LIBOR plus 1.75%. ICE Benchmark Administration and the Financial Conduct Authority announced that the 
publication of the most commonly used USD LIBOR settings has ceased to be provided after June 30, 2023. Effective in July 
2023 the debenture transitioned from a LIBOR-based interest rate to a SOFR-based interest rate in accordance with the 
statutory framework provided by the Adjustable Interest Rate (LIBOR) Act, enacted in March 2022, and the rules adopted in 
December 2022 by the Board of Governors of the Federal Reserve System. The replacement rate is 3-month CME Term SOFR 
plus a spread adjustment of 0.26% plus 1.75%, or 7.41% as of December 31, 2023.

Pursuant to the terms of the Junior Subordinated Debenture, OMFC, upon the occurrence of a mandatory trigger event, is 
required to defer interest payments to the holders of the Junior Subordinated Debenture (and not make dividend payments) 
unless OMFC obtains non-debt capital funding in an amount equal to all accrued and unpaid interest on the Junior Subordinated 
Debenture otherwise payable on the next interest payment date and pays such amount to the holders of the Junior Subordinated 
Debenture. A mandatory trigger event occurs if OMFC’s (i) tangible equity to tangible managed assets is less than 5.5% or (ii) 
average fixed charge ratio is not more than 1.10x for the trailing four quarters.

Based upon OMFC’s financial results for the year ended December 31, 2023, a mandatory trigger event did not occur with 
respect to the interest payment due in January of 2024, as OMFC was in compliance with both required ratios discussed above. 

98

                   
9. Variable Interest Entities

CONSOLIDATED VIES

As part of our overall funding strategy and as part of our efforts to support our liquidity from sources other than our traditional 
capital market sources, we have transferred certain finance receivables to VIEs for asset-backed financing transactions, 
including secured debt and revolving conduit transactions. We have determined that OMFC or OneMain Financial Holdings, 
LLC (“OMFH”) is the primary beneficiary of these VIEs and, as a result, we include each VIE’s assets, including any finance 
receivables securing the VIE’s debt obligations, and related liabilities in our consolidated financial statements and each VIE’s 
asset-backed debt obligations are accounted for as secured borrowings. OMFC or OMFH is deemed to be the primary 
beneficiary of each VIE because OMFC or OMFH, as applicable, has the ability to direct the activities of the VIE that most 
significantly impact its economic performance, including the losses it absorbs and its right to receive economic benefits that are 
potentially significant. Such ability arises from OMFC’s or OMFH’s and their affiliates’ contractual right to service the finance 
receivables securing the VIEs’ debt obligations. To the extent we retain any debt obligation or residual interest in an asset-
backed financing facility, we are exposed to potentially significant losses and potentially significant returns.

The asset-backed debt obligations and conduits issued by the VIEs are supported by the expected cash flows from the 
underlying finance receivables securing such debt obligations. Cash inflows from these finance receivables are distributed to 
repay the debt obligations and related service providers in accordance with each transaction’s contractual priority of payments, 
referred to as the “waterfall.” The holders of the asset-backed debt obligations have no recourse to the Company if the cash 
flows from the underlying finance receivables securing such debt obligations are not sufficient to pay all principal and interest 
on the asset-backed debt obligations. With respect to any asset-backed financing transaction that has multiple classes of debt 
obligations, substantially all cash inflows will be directed to the senior debt obligations until fully repaid and, thereafter, to the 
subordinate debt obligations on a sequential basis. We retain an interest and credit risk in these financing transactions through 
our ownership of the residual interest in each VIE and, in some cases, the most subordinate class of debt obligations issued by 
the VIE, which are the first to absorb credit losses on the finance receivables securing the debt obligations. With respect to each 
financing transaction that is subject to the risk retention requirements of the Dodd-Frank Act, we either retain at least 5% of the 
balance of each such class of debt obligations and at least 5% of the residual interest in each related VIE or retain at least 5% of 
the fair value of all ABS interests (as defined in the risk retention requirements), which is satisfied by retention of the residual 
interest in each related VIE, which, in each case, collectively, represents at least 5% of the economic interest in the credit risk of 
the securitized assets in satisfaction of the risk retention requirements. We expect that any credit losses in the pools of finance 
receivables securing the asset-backed debt obligations will likely be limited to our retained interests described above. We have 
no obligation to repurchase or replace qualified finance receivables that subsequently become delinquent or are otherwise in 
default.

We parenthetically disclose on our consolidated balance sheets the VIE’s assets that can only be used to settle the VIE’s 
obligations and liabilities if its creditors have no recourse against the primary beneficiary’s general credit. The carrying 
amounts of consolidated VIE assets and liabilities associated with our personal loan securitization trusts, private secured term 
funding, and revolving conduit facilities were as follows:

(dollars in millions)

December 31,

Assets

Cash and cash equivalents

Net finance receivables

Allowance for finance receivable losses

Restricted cash and restricted cash equivalents

Other assets

Liabilities

Long-term debt

Other liabilities

99

2023

2022

$ 

2  $ 

12,780 

1,428 

523 

32 

2 

10,432 

1,126 

442 

28 

$ 

11,579  $ 

9,361 

27 

20 

 
 
 
 
 
 
 
 
 
 
                   
Other than the retained subordinate and residual interests in our consolidated VIEs, we are under no further obligation than is 
otherwise noted herein, either contractually or implicitly, to provide financial support to these entities. Consolidated interest 
expense related to our VIEs totaled $483 million in 2023, $305 million in 2022, and $293 million in 2021. 

SECURITIZED BORROWINGS

Each of our securitizations contains a revolving period ranging from two to seven years during which no principal payments are 
required to be made on the related asset-backed notes. The indentures governing our securitization borrowings contain early 
amortization events and events of default, that, if triggered, may result in the acceleration of the obligation to pay principal and 
interest on the related asset-backed notes.

PRIVATE SECURED TERM FUNDING

At December 31, 2023, an aggregate amount of $350 million was outstanding under the private secured term funding 
collateralized by our personal loans. No principal payments are required to be made until after April 25, 2025, followed by a 
subsequent one-year amortization period, at the expiration of which the outstanding principal amount is due and payable.

REVOLVING CONDUIT FACILITIES

We had access to 16 revolving conduit facilities with a total maximum borrowing capacity of $6.4 billion as of December 31, 
2023. Our conduit facilities contain revolving periods during which time no principal payments are required, but may be made 
without penalty, followed by a subsequent amortization period. Principal balances of outstanding loans, if any, are due and 
payable in full over periods ranging up to nine years as of December 31, 2023. Amounts drawn on these facilities are 
collateralized by our personal loans.

100

                   
10. Insurance

Our insurance business is conducted through our wholly owned insurance subsidiaries, American Health and Life Insurance 
Company (“AHL”) and Triton Insurance Company (“Triton”). AHL is a life and health insurance company licensed in 49
states, the District of Columbia, and Canada to write credit life, credit disability, and non-credit insurance products. Triton is a 
property and casualty insurance company licensed in 50 states, the District of Columbia, and Canada to write credit involuntary 
unemployment, credit disability, and collateral protection insurance.

INSURANCE RESERVES

Components of our insurance reserves were as follows:

(dollars in millions)

December 31,

Finance receivable related:

Payable to OMH:

Unearned premium reserves

Claim reserves

Subtotal (a)

Payable to third-party beneficiaries (b)

Non-finance receivable related (b)
Total

2023

2022

$ 

681  $ 

90 

771 

270 

345 

672 

77 

749 

250 

370 

$ 

1,386  $ 

1,369 

(a)    Reported in Unearned insurance premium and claim reserves in our consolidated balance sheets.

(b)    Reported in Insurance claims and policyholder liabilities in our consolidated balance sheets. The 2022 balances have been recast as a 
result of the modified retrospective adoption of ASU 2018-12. See Note 3 for additional information on the adoption of ASU 2018-12.

Our insurance subsidiaries enter into reinsurance agreements with other insurers. Reserves related to unearned premiums, 
claims and benefits assumed from non-affiliated insurance companies totaled $303 million and $324 million at December 31, 
2023 and 2022, respectively.

Reserves related to unearned premiums, claims and benefits ceded to non-affiliated insurance companies totaled $57 million
and $60 million at December 31, 2023 and 2022, respectively.

101

 
 
 
 
 
 
 
 
                                      
                   
Changes in the reserve for unpaid claims and loss adjustment expenses (net of reinsurance recoverables):

(dollars in millions)

At or for the Years Ended December 31,

Balance at beginning of period

Less reinsurance recoverables

Net balance at beginning of period

Additions for losses and loss adjustment expenses incurred to:

Current year

Prior years (b)

Total

Reductions for losses and loss adjustment expenses paid related to:

Current year

Prior years

Total

Foreign currency translation adjustment

Net balance at end of period

Plus reinsurance recoverables

Balance at end of period

2023

2022 (a)

2021 (a)

$ 

93  $ 

102  $ 

(3) 

90 

173 

(2) 

171 

(99) 

(57) 

(156) 

— 

105 

3 

(3) 

99 

144 

(12) 

132 

(84) 

(58) 

(142) 

1 

90 

3 

$ 

108  $ 

93  $ 

135 

(3) 

132 

165 

(19) 

146 

(101) 

(78) 

(179) 

— 

99 

3 

102 

(a)  As a result of the modified retrospective adoption of ASU 2018-12, we have recorded a $13 million reduction to the 2021 beginning 

balance, and the previously reported balances were recast to exclude reserves for unpaid claims on our long-duration contracts. These 
reserves have been included in our estimate of the liability for future policy benefits as of the transition date of January 1, 2021.  See 
Note 3 for additional information on the adoption of ASU 2018-12.

(b)  At December 31, 2023, $2 million reflected a redundancy in the prior years’ net reserves, primarily due to net favorable developments of 
credit disability claims during the period. At December 31, 2022, $12 million reflected a redundancy in the prior years’ net reserves, 
primarily due to favorable development of credit life and credit disability claims during the period. At December 31, 2021, $19 million
reflected a redundancy in the prior years’ net reserves, primarily due to favorable development of credit disability and unemployment 
claims during the period.

Incurred claims and allocated claim adjustment expenses, net of reinsurance, as of December 31, 2023, were as follows:

Years Ended December 31,

At December 31, 2023

(dollars in millions)

2019 (a)

2020 (a)

2021 (a)

2022 (a)

2023

Incurred-but-
not-reported 
Liabilities (b)

Cumulative 
Number of 
Reported Claims

Cumulative
Frequency (c)

Credit Insurance

Accident Year

2019

2020

2021

2022

2023

Total

$ 

152  $ 

146  $ 

145  $ 

143  $ 

143  $ 

224 

— 

— 

— 

206 

161 

— 

— 

— 

— 

— 

205 

156 

140 

— 

$ 

205 

155 

139 

170 

812 

— 

3 

8 

18 

73 

45,514 

68,897 

38,154 

34,077 

33,567 

 2.0 %

 3.1 %

 1.8 %

 1.5 %

 1.5 %

(a)    Unaudited.

(b)    Includes expected development on reported claims.

(c)    Frequency for each accident year is calculated as the ratio of all reported claims incurred to the total exposures in force.

102

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                                      
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                                      
                   
Cumulative paid claims and allocated claim adjustment expenses, net of reinsurance, as of December 31, 2023, were as follows:

(dollars in millions)
Credit Insurance
Accident Year

2019

2020

2021

2022

2023

Total

All outstanding liabilities before 2019, net of reinsurance

Liabilities for claims and claim adjustment expenses, net of reinsurance

*    Unaudited.

2019 *

Years Ended December 31,
2021 *

2020 *

2022 *

2023

$ 

86  $ 

125  $ 

135  $ 

— 

— 

— 

— 

127 

— 

— 

— 

185 

99 

— 

— 

141 

196 

137 

82 

— 

$ 

$ 

$ 

143 

202 

147 

121 

97 

710 

— 

102 

The reconciliations of the net incurred and paid claims development to the liability for claims and claim adjustment expenses 
were as follows:

(dollars in millions)

December 31,

Liabilities for unpaid claims and claim adjustment expenses, net of reinsurance:

Credit insurance

Other short-duration insurance lines

Total

Insurance lines other than short-duration

Total gross liability for unpaid claims and claim adjustment expense

2023

$ 

$ 

102 

3 

105 

3 

108 

We use completion factors to estimate the unpaid claim liability for credit insurance and most other short-duration products. For 
some products, the unpaid claim liability is estimated as a percent of exposure. 

There have been no significant changes in methodologies or assumptions during 2023.

Our average annual percentage payout of incurred claims by age, net of reinsurance, as of December 31, 2023, were as follows:

Years
Credit insurance*

*    Unaudited.

1

2

3

4

5

 60.6 %

 26.9 %

 6.2 %

 3.3 %

 1.5 %

103

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                                      
 
 
 
                                      
                   
LIABILITY FOR FUTURE POLICY BENEFITS

The present value of expected net premiums on long-duration insurance contracts were as follows:

(dollars in millions)

At or for the
Years Ended December 31,

2023

2022

Term and
 Whole Life

Accidental Death 
and Disability 
Protection

Term and
 Whole Life

Accidental Death 
and Disability 
Protection

Balance at beginning of period

$ 

252  $ 

48  $ 

313  $ 

Effect of cumulative changes in discount rate 
assumptions (beginning of period)

Beginning balance at original discount rate

Effect of changes in cash flow assumptions

Effect of actual variances from expected experience

Adjusted balance at beginning of period

Interest accretion

Net premiums collected

Ending balance at original discount rate

Effect of changes in discount rate assumptions

(8)   

244 

(2)   

(11)   

231 

13 

(32)   

212 

5 

— 

48 

(1)   

(1)   

46 

2 

(7)   

41 

— 

(53)   

260 

— 

17 

277 

14 

(47)   

244 

8 

Balance at ending of period

$ 

217  $ 

41  $ 

252  $ 

69 

(10) 

59 

— 

(6) 

53 

3 

(8) 

48 

— 

48 

The present value of expected future policy benefits on long-duration insurance contracts were as follows:

(dollars in millions)

At or for the
Years Ended December 31,

2023

2022

Term and 
Whole Life

Accidental Death 
and Disability 
Protection

Term and 
Whole Life

Accidental Death 
and Disability 
Protection

Balance at beginning of period

$ 

483  $ 

126  $ 

601  $ 

Effect of cumulative changes in discount rate 
assumptions (beginning of period)

Beginning balance at original discount rate

Effect of changes in cash flow assumptions

Effect of actual variances from expected experience

Adjusted balance at beginning of period

Net issuances

Interest accretion

Benefit payments

Ending balance at original discount rate

Effect of changes in discount rate assumptions

(17)

466

(4)

(14)

448

3

25

(53)

423

12

(1)

125

(1)

—

124

1

6

(18)

113

—

(109)

492

—

5

497

3

26

(60)

466

17

Balance at ending of period

$ 

435  $ 

113  $ 

483  $ 

165 

(27)

138

—

(7)

131

—

7

(13)

125

1

126 

104

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                   
The net liability for future policy benefits on long-duration insurance contracts were as follows: 

(dollars in millions)

Net liability for future policy benefits

Deferred profit liability

Total net liability for future policy benefits

At or for the
Years Ended December 31,

2023

2022

Term and 
Whole Life

Accidental Death 
and Disability 
Protection

Term and 
Whole Life

Accidental Death 
and Disability 
Protection

$ 

$ 

218  $ 

14

232  $ 

72  $ 

51

123  $ 

231  $ 

16

247  $ 

78 

57

135 

The weighted-average duration of the liability for future policy benefits was 8 years at December 31, 2023 and 2022.

The following table reconciles the net liability for future policy benefits to Insurance claims and policyholder liabilities in the
consolidated balance sheets:

(dollars in millions)

Term and whole life

Accidental death and disability protection

Other*

Total

At or for the
Years Ended December 31,

2023

2022

$ 

$ 

232  $ 

123 

260 

615  $ 

247 

135 

238 

620 

*  Other primarily includes reserves for short-duration contracts that are payable to third-party beneficiaries.

The undiscounted and discounted expected future gross premiums and expected future benefits and expenses for our long-
duration insurance contracts were as follows:

(dollars in millions)

Expected future gross premiums:

Undiscounted

Discounted

Expected future benefit payments:

Undiscounted

Discounted

At or for the
Years Ended December 31,

2023

2022

Term and 
Whole Life

Accidental Death 
and Disability 
Protection

Term and 
Whole Life

Accidental Death 
and Disability 
Protection

$ 

430  $ 

311 

607 

435 

146  $ 

106 

166 

113 

472  $ 

345 

674 

483 

164 

119 

183 

126 

The revenue and interest accretion related to our long-duration insurance contracts recognized in the consolidated statements of 
operations were as follows:

At or for the
Years Ended December 31,

(dollars in millions)

2023

2022

2021

Term and 
Whole Life

Accidental 
Death and 
Disability 
Protection

Term and 
Whole Life

Accidental 
Death and 
Disability 
Protection

Term and
Whole Life

Accidental 
Death and 
Disability 
Protection

Gross premiums or assessments

$ 

57  $ 

19  $ 

62  $ 

20  $ 

69  $ 

Interest accretion

$ 

12  $ 

4  $ 

12  $ 

4  $ 

13  $ 

23 

4 

105

 
 
 
 
                                      
 
 
 
 
 
 
 
 
 
 
 
 
                   
The expected and actual experience for mortality, morbidity, and lapses of the liability for future policy benefits were as 
follows:

Mortality/Morbidity:

Expected

Actual

Lapses:

Expected

Actual

At or for the
Years Ended December 31,

2023

2022

Term and 
Whole Life

Accidental Death 
and Disability 
Protection

Term and 
Whole Life

Accidental Death 
and Disability 
Protection

 0.38 %

 0.32 %

 2.94 %

 2.39 %

 0.01 %

 0.01 %

 1.94 %

 2.12 %

 0.39 %

 0.36 %

 2.35 %

 2.05 %

 0.01 %

 0.01 %

 1.93 %

 2.92 %

The weighted-average interest rates for the liability of future policy benefits for our long-duration insurance contracts were as 
follows:

At or for the
Years Ended December 31,

2023

2022

Term and 
Whole Life

Accidental Death 
and Disability 
Protection

Term and 
Whole Life

Accidental 
Death and 
Disability 
Protection

 5.28 %

 4.98 %

 4.87 %

 4.98 %

 5.26 %

 4.83 %

 4.86 %

 4.80 %

Interest accretion rate

Current discount rate

106

                   
STATUTORY ACCOUNTING

Our insurance subsidiaries file financial statements prepared using statutory accounting practices prescribed or permitted by the 
Department of Insurance (“DOI”) which is a comprehensive basis of accounting other than GAAP. The primary differences 
between statutory accounting practices and GAAP are that under statutory accounting, policy acquisition costs are expensed as 
incurred, policyholder liabilities are generally valued using prescribed actuarial assumptions, and certain investment securities 
are reported at amortized cost. We are not required and did not apply purchase accounting to the insurance subsidiaries on a 
statutory basis.

Statutory net income for our insurance companies by type of insurance was as follows:

(dollars in millions)

Years Ended December 31,

Property and casualty:

Triton

Life and health:

AHL

2023

2022

2021

$ 

$ 

46  $ 

58  $ 

100  $ 

98  $ 

66 

79 

Statutory capital and surplus for our insurance companies by type of insurance were as follows:

(dollars in millions)

December 31,

Property and casualty:

Triton

Life and health:

AHL

2023

2022

$ 

$ 

180  $ 

210 

279  $ 

387 

Our insurance companies are also subject to risk-based capital requirements adopted by the Texas DOI. Minimum statutory 
capital and surplus is the risk-based capital level that would trigger regulatory action. At December 31, 2023 and 2022, our 
insurance subsidiaries’ statutory capital and surplus exceeded the risk-based capital minimum required levels.

DIVIDEND RESTRICTIONS

Our insurance subsidiaries are subject to domiciliary state regulations that limit their ability to pay dividends. AHL and Triton 
are domiciled in Texas. State law restricts the amounts that our insurance subsidiaries may pay as dividends without prior notice 
to the state of domicile DOI. The maximum amount of dividends, referred to as “ordinary dividends,” for a Texas domiciled life 
insurance company that can be paid without prior approval in a 12 month period (measured retrospectively from the date of 
payment) is the greater of: (i) 10% of policyholders’ surplus as of the prior year-end or (ii) the statutory net gain from 
operations as of the prior year-end. Any amount greater must be approved by the state of domicile DOI. The maximum ordinary 
dividends for a Texas domiciled property and casualty insurance company that can be paid without prior approval in a 12 month 
period (measured retrospectively from the date of payment) is the greater of: (i) 10% of policyholders’ surplus as of the prior 
year-end or (ii) the statutory net income. Any amount greater must be approved by the state of domicile DOI. These approved 
dividends are called “extraordinary dividends.”

107

                   
Ordinary dividends paid were as follows:

(dollars in millions)

Years Ended December 31,

Triton

AHL

Extraordinary dividends paid were as follows:

(dollars in millions)

Years Ended December 31,

Triton

AHL

11. Capital Stock and Earnings Per Share (OMH Only)

CAPITAL STOCK

2023

2022

2021

58  $ 

98  $ 

50  $ 

—  $ 

2023

2022

2021

23  $ 

107  $ 

—  $ 

—  $ 

— 

50 

— 

— 

$ 

$ 

$ 

$ 

OMH has two classes of authorized capital stock: preferred stock and common stock. OMFC has two classes of authorized 
capital stock: special stock and common stock. OMH and OMFC may issue preferred stock and special stock, respectively, in 
one or more series. The OMH Board of Directors (the “Board”) and the OMFC Board of Directors determine the dividend, 
liquidation, redemption, conversion, voting, and other rights prior to issuance.

Par value and shares authorized at December 31, 2023 were as follows:

OMH

OMFC

Preferred Stock *

Common Stock

Special Stock *

Common Stock

Par value

Shares authorized

$ 

0.01  $ 

0.01  $ 

—  $ 

0.50 

300,000,000 

2,000,000,000 

25,000,000 

25,000,000 

*    No shares of OMH preferred stock or OMFC special stock were issued and outstanding at December 31, 2023 or 2022.

Changes in OMH shares of common stock issued and outstanding were as follows:

At or for the Years Ended December 31,

2023

2022

2021

Balance at beginning of period

Common shares issued 

Common shares repurchased

Treasury stock issued

Balance at end of period

121,042,125 

127,809,640 

134,341,724 

285,480 

333,038 

(1,651,717) 

(7,181,023) 

81,389 

80,470 

180,839 

(6,712,923) 
— 

119,757,277 

121,042,125 

127,809,640 

OMFC shares issued and outstanding were as follows:

Special Stock

Common Stock

2023

2022

2023

2022

Shares issued and outstanding

— 

— 

10,160,021 

10,160,021 

108

 
 
 
 
                                      
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                   
EARNINGS PER SHARE (OMH ONLY)

The computation of earnings per share was as follows:

(dollars in millions, except per share data)

Years Ended December 31,

Numerator (basic and diluted):

Net income

Denominator:

2023

2022

2021

$ 

641  $ 

872  $ 

1,314 

Weighted average number of shares outstanding (basic)
Effect of dilutive securities *

  120,382,227 

  124,178,643 

  132,653,889 

247,363 

238,631 

400,605 

Weighted average number of shares outstanding (diluted)

  120,629,590 

  124,417,274 

  133,054,494 

Earnings per share:

Basic

Diluted

$ 

$ 

5.33  $ 

5.32  $ 

7.02  $ 

7.01  $ 

9.91 

9.88 

* We have excluded weighted-average unvested restricted stock units totaling 1,048,970, 1,335,442, and 421,511 for 2023, 2022, and 2021, 

respectively, from the fully-diluted earnings per share calculations as these shares would be anti-dilutive, which could impact the 
earnings per share calculation in the future. 

Basic earnings per share is computed by dividing net income by the weighted-average number of shares outstanding during 
each period. Diluted earnings per share is computed based on the weighted-average number of shares outstanding plus the 
effect of potentially dilutive shares outstanding during the period using the treasury stock method. The potentially dilutive 
shares represent outstanding unvested restricted stock units (“RSUs”).

109

 
 
 
                                      
                   
12. Accumulated Other Comprehensive Income (Loss)

Changes, net of tax, in Accumulated other comprehensive income (loss) were as follows:             

Unrealized
Gains 
(Losses)
Available-for-
Sale 
Securities (a)

Retirement
Plan 
Liabilities
Adjustments

Foreign
Currency
Translation
Adjustments

Changes in 
discount rate 
for insurance 
claims and 
policyholder 
liabilities

Total
Accumulated
Other
Comprehensive
Income (Loss)

Other (b)

(dollars in millions)

Year Ended
December 31, 2023

Balance at beginning of period

Other comprehensive income 

(loss) before reclassifications

Balance at end of period

$ 

$ 

(131)  $ 

(8)  $ 

38 

(93)  $ 

— 

(8)  $ 

(5)  $ 

3 

(2)  $ 

(8)  $ 

25  $ 

(127) 

3 

(5)  $ 

(4) 

21  $ 

40 

(87) 

Year Ended
December 31, 2022

Balance at beginning of period

$ 

49  $ 

1  $ 

3  $ 

(56)  $ 

8  $ 

Other comprehensive income 

(loss) before reclassifications

Reclassification adjustments 
from accumulated other 
comprehensive income

Balance at end of period

$ 

(131)  $ 

Year Ended
December 31, 2021

(179) 

(9) 

(8) 

(1) 

— 

(8)  $ 

— 

(5)  $ 

48 

— 

17 

— 

(8)  $ 

25  $ 

Balance at beginning of period

$ 

91  $ 

1  $ 

2  $ 

—  $ 

—  $ 

Impact of adoption of ASU 

2018-12

Adjusted beginning balance

Other comprehensive income 

(loss) before reclassifications

Reclassification adjustments 
from accumulated other 
comprehensive income

Balance at end of period

$ 

— 

91 

(41) 

(1) 

49  $ 

— 

1 

— 

— 

— 

2 

1 

— 

(76) 

(76) 

20 

— 

— 

— 

8 

— 

1  $ 

3  $ 

(56)  $ 

8  $ 

5 

(131) 

(1) 

(127) 

94 

(76) 

18 

(12) 

(1) 

5 

(a)   There were no material amounts related to available-for-sale debt securities for which an allowance for credit losses was recorded during 

the years ended December 31, 2023, 2022 and 2021.

(b)   Other primarily includes changes in the fair value of our mark-to-market derivative instruments that have been designated as cash flow 

hedges.

Reclassification adjustments from Accumulated other comprehensive income (loss) to the applicable line item on our 
consolidated statements of operations were immaterial for the years ended December 31, 2023, 2022, and 2021.

110

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                          
                   
13. Income Taxes

OMH and all of its eligible domestic U.S. subsidiaries file a consolidated life/non-life federal tax return with the IRS. Income 
taxes from the consolidated federal and state tax returns are allocated to our eligible subsidiaries under a tax sharing agreement 
with OMH.

The Company’s foreign subsidiaries/branches file tax returns in Canada, Puerto Rico, and the U.S. Virgin Islands. The 
Company recognizes a deferred tax liability for the undistributed earnings of its foreign operations, if any, as we do not 
consider the amounts to be permanently reinvested. As of December 31, 2023, the Company had no undistributed foreign 
earnings.

Components of income before income tax expense were as follows:

(dollars in millions)

Years Ended December 31,

2023

2022

2021

Income before income tax expense - U.S. operations

Income before income tax expense - foreign operations

Total

$ 

$ 

817  $ 

1,134  $ 

23 

21 

840  $ 

1,155  $ 

1,722 

19 

1,741 

Components of income tax expense (benefit) were as follows:

(dollars in millions)

Years Ended December 31,

Current:

Federal

Foreign

State
Total current

Deferred:

Federal

State

Total deferred

Total

2023

2022

2021

$ 

194  $ 

288  $ 

4 

37 

235 

(25) 

(11) 

(36) 

4 

55 

347 

(53) 

(11) 

(64) 

$ 

199  $ 

283  $ 

298 

1 

50 

349 

55 

23 

78 

427 

Expense from foreign income taxes includes foreign subsidiaries/branches that operate in Canada, Puerto Rico, and the U.S. 
Virgin Islands. 

OMH's and OMFC’s reconciliations of the statutory federal income tax rate to the effective income tax rate were as follows:

Years Ended December 31,

2023

2022

2021

Statutory federal income tax rate

 21.00 %

 21.00 %

 21.00 %

State income taxes, net of federal

Change in valuation allowance

Nondeductible compensation

Other, net

Effective income tax rate

 2.56 

 0.93 

 0.30 

 (1.19) 

 23.60 %

 2.93 

 0.18 

 0.48 

 (0.06) 

 24.53 %

 3.27 

 0.24 

 0.50 

 (0.45) 

 24.56 %

111

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                   
A reconciliation of the beginning and ending balances of the total amounts of gross unrecognized tax benefits (all of which 
would affect the effective income tax rate if recognized) is as follows:

(dollars in millions)

Years Ended December 31,

Balance at beginning of year

Increases in tax positions for current years

Lapse in statute of limitations

Increases in tax positions for prior years

Settlements with tax authorities

Balance at end of year

2023

2022

2021

$ 

6  $ 

8  $ 

6 

(1) 

— 

— 

— 

(3) 

1 

— 

$ 

11  $ 

6  $ 

10 

2 

(2) 

2 

(4) 

8 

Our gross unrecognized tax benefits include related interest and penalties. We accrue interest and penalties related to uncertain 
tax positions in income tax expense. The amount of any change in the balance of uncertain tax liabilities over the next 12 
months is not expected to be material to our consolidated financial statements. 

We are under examination by various states for the years 2017 to 2022. Management believes it has adequately provided for 
taxes for such years.

Components of deferred tax assets and liabilities were as follows:

(dollars in millions)

December 31,

Deferred tax assets:

Allowance for loan losses

Net operating losses and tax credits

Capitalized research and experimental costs

Insurance reserves

Pension/employee benefits

Fair value of equity and securities investments

Other

Total

Deferred tax liabilities:

Goodwill

Debt fair value adjustment

Deferred loan fees

Fixed assets

Other

Total

Net deferred tax assets before valuation allowance

Valuation allowance

Net deferred tax assets

2023

2022

$ 

614  $ 

573 

46 

34 

27 

27 

19 

40 

807 

188 

42 

27 

14 

22 

293 

514 

(37) 

$ 

477  $ 

35 

29 

28 

24 

29 

28 

746 

166 

42 

25 

16 

11 

260 

486 

(30) 

456 

The gross deferred tax liabilities are expected to reverse in time, and projected taxable income is expected to be sufficient to 
create positive taxable income, which will allow for the realization of all of our gross federal deferred tax assets and a portion of 
the state deferred tax assets.

112

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                   
At December 31, 2023, we had state net operating loss carryforwards of $601 million compared to $480 million at December 
31, 2022. The state net operating loss carryforwards mostly expire between 2034 and 2044, except for some states which 
conform to the federal rules for indefinite carryforward. We had a valuation allowance on our gross state deferred tax assets, net 
of deferred federal tax benefit, of $27 million and $24 million at December 31, 2023 and 2022, respectively. The total valuation 
allowance was established based on management’s determination that the deferred tax assets are more likely than not to not be 
realized.

14. Leases and Contingencies

LEASES

Our operating leases primarily consist of leased office space, automobiles, and information technology equipment and have 
remaining lease terms of one to nine years.

Our operating right-of-use asset and liability balances were $165 million and $173 million, respectively, at December 31, 2023
and $152 million and $161 million, respectively, at December 31, 2022.

At December 31, 2023, maturities of lease liabilities, excluding leases on a month-to-month basis, were as follows:

(dollars in millions)

2024

2025

2026

2027

2028

2029

Thereafter

Total lease payments

Imputed interest

Total

Weighted Average Remaining Lease Term

Weighted Average Discount Rate

Operating 
Leases

$ 

$ 

64 

53 

39 

25 

10 

3 

1 

195 

(22) 

173 

3.64

 4.07 %

Operating lease cost and variable lease cost, which are recorded in Other operating expenses in our consolidated statements of 
operations, were as follows:

(dollars in millions)

Years Ended December 31,

Operating lease cost

Variable lease cost

Total

2023

2022

2021

$ 

$ 

63  $ 

15 

78  $ 

58  $ 

14 

72  $ 

60 

15 

75 

Our sublease income was immaterial for the years ended December 31, 2023, 2022, and 2021.

113

 
 
 
 
 
 
 
 
 
 
 
                   
LEGAL CONTINGENCIES

In the normal course of business, we have been named, from time to time, as defendants in various legal actions, including 
arbitrations, class actions, and other litigation arising in connection with our activities. Some of the actual or threatened legal 
actions include claims for substantial compensatory and/or punitive damages or claims for indeterminate amounts of damages. 
While we will continue to evaluate legal actions to determine whether a loss is reasonably possible or probable and is 
reasonably estimable, there can be no assurance that material losses will not be incurred from pending, threatened or future 
litigation, investigations, examinations, or other claims.

We contest liability and/or the amount of damages, as appropriate, in each pending matter. Where available information 
indicates that it is probable that a liability had been incurred at the date of the consolidated financial statements and we can 
reasonably estimate the amount of that loss, we accrue the estimated loss by a charge to income. In many actions, however, it is 
inherently difficult to determine whether any loss is probable or even reasonably possible, or to estimate the amount of any loss. 
In addition, even where loss is reasonably possible or an exposure to loss exists in excess of the liability already accrued with 
respect to a previously recognized loss contingency, it is not always possible to reasonably estimate the size of the possible loss 
or range of loss.

For certain legal actions, we cannot reasonably estimate such losses, particularly for actions that are in their early stages of 
development or where plaintiffs seek substantial or indeterminate damages. Numerous issues may need to be resolved, 
including through potentially lengthy discovery and determination of important factual matters, and by addressing novel or 
unsettled legal questions relevant to the actions in question, before a loss or additional loss or range of loss or range of 
additional loss can be reasonably estimated for any given action.

For certain other legal actions, we can estimate reasonably possible losses, additional losses, ranges of loss or ranges of 
additional loss in excess of amounts accrued, but do not believe, based on current knowledge and after consultation with 
counsel, that such losses will have a material adverse effect on our consolidated financial statements as a whole.

In March 2022, the staff of the United States Consumer Financial Protection Bureau (“CFPB”) notified us that, in accordance 
with the CFPB’s discretionary Notice and Opportunity to Respond and Advise (“NORA”) process, it is considering 
recommending that the CFPB take legal action against the Company in connection with alleged violations of the Consumer 
Financial Protection Act, 12 U.S.C. §§ 5531, 5536. On May 31, 2023, the Company entered into a consent order with the CFPB 
to resolve this previously disclosed investigation focused on certain refunding practices for optional insurance and membership 
plan products that were subsequently canceled by the customer after purchase. Pursuant to the consent order, we agreed to issue 
$10 million in interest refunds to affected customers, pay a $10 million civil penalty and make certain other enhancements to 
our sales and refunding practices. In agreeing to the consent order, we did not admit to any of the CFPB’s factual findings or 
legal conclusions.

114

                   
15. Retirement Benefit Plans

The Company sponsors various retirement benefit plans to eligible employees of the Company.

DEFINED CONTRIBUTION PLANS

OneMain 401(k) Plan

The OneMain 401(k) Plan (the “401(k) Plan”) provided for a 100% Company matching on the first 4% of the salary reduction 
contributions of the U.S. employees for 2023, 2022, and 2021. The salaries and benefits expense associated with this plan was 
$19 million in 2023, $19 million in 2022, and $17 million in 2021.

In addition, the Company may make a discretionary profit sharing contribution to the 401(k) Plan. The Company has full 
discretion to determine whether to make such a contribution, and the amount of such contribution. In no event, however, will 
the discretionary profit sharing contribution exceed 4% of annual pay. The Company did not make any discretionary profit 
sharing contributions to the 401(k) Plan in 2023, 2022, or 2021.

OneMain Nonqualified Deferred Compensation Plan

The OneMain Holdings, Inc. Nonqualified Deferred Compensation Plan (the “NQDC Plan”) was approved by the committee of 
the Board which oversees OMH’s compensation programs (the “Compensation Committee”) in October 2021 and provides 
certain eligible employees with the option to defer receipt of some or all of their annual cash incentives and some of their base 
salaries earned on or after January 1, 2022. Employer contributions are not permitted under the NQDC Plan and employee 
contributions will be fully vested at all times. Distributions of participant accounts will be made following a participant’s 
separation of service, death, disability, unforeseeable emergency or as of a future payment date specified by the participant. The 
NQDC Plan assets and related obligation was immaterial as of December 31, 2023.

Investment income or loss earned by the NQDC Plan is recorded as Other revenues - other in our consolidated statements of 
operations. The investment income or loss also represents an increase or decrease in the future payout to the participants with an 
offset recorded as Salaries and benefits in our consolidated statements of operations. The net effect of investment income or 
loss and the related salaries and benefits expense or benefit has no impact on our net income.

DEFINED BENEFIT PLANS

Springleaf Financial Services Retirement Plan

The Springleaf Financial Services Retirement Plan (the “Springleaf Retirement Plan”) is a qualified non-contributory defined 
benefit plan, which is subject to the provisions of Employee Retirement Income Security Act of 1974 (“ERISA”). Effective 
December 31, 2012, the Springleaf Retirement Plan was frozen with respect to both benefits accrual and new participation. U.S. 
salaried employees who were employed by a participating company, had attained age 21, and completed twelve months of 
continuous service were eligible to participate in the plan. Employees generally vested after 5 years of service. Prior to January 
1, 2013, unreduced benefits were paid to retirees at normal retirement (age 65) and were based upon a percentage of final 
average compensation multiplied by years of credited service, up to 44 years. Our current and former employees will not lose 
any vested benefits in the Springleaf Retirement Plan that accrued prior to January 1, 2013.

CommoLoCo Retirement Plan

The CommoLoCo Retirement Plan is a qualified non-contributory defined benefit plan, which is subject to the provisions of 
ERISA and the Puerto Rico tax code. Effective December 31, 2012, the CommoLoCo Retirement Plan was frozen. Puerto 
Rican residents employed by CommoLoCo, Inc., our Puerto Rican subsidiary, who had attained age 21 and completed one year
of service, were eligible to participate in the plan. Our former employees in Puerto Rico will not lose any vested benefits in the 
CommoLoCo Retirement Plan that accrued prior to January 1, 2013.

115

                   
Unfunded Defined Benefit Plans

We sponsor unfunded defined benefit plans for certain employees, including key executives, designed to supplement pension 
benefits provided by our other retirement plans. These include: (i) the Springleaf Financial Services Excess Retirement Income 
Plan (the “Excess Retirement Income Plan”), which provides a benefit equal to the reduction in benefits payable to certain 
employees under our qualified retirement plan as a result of federal tax limitations on compensation and benefits payable; and 
(ii) the Supplemental Executive Retirement Plan (“SERP”), which provides additional retirement benefits to designated 
executives. Benefits under the Excess Retirement Income Plan were frozen as of December 31, 2012, and benefits under the 
SERP were frozen at the end of August 2004.

OBLIGATIONS AND FUNDED STATUS

The following table presents the funded status of the defined benefit pension plans. The funded status of the plans is measured 
as the difference between the plan assets at fair value and the projected benefit obligation. 

(dollars in millions)

At or for the Years Ended December 31,

2023

2022

2021

Projected benefit obligation, beginning of period

$ 

275  $ 

374  $ 

Interest cost

Actuarial loss (gain) (a)

Benefits paid:

Plan assets

Projected benefit obligation, end of period (b)

Fair value of plan assets, beginning of period

Actual return on plan assets, net of expenses

Company contributions

Benefits paid:

Plan assets

Fair value of plan assets, end of period (b)

Funded status, end of period

Net plan assets recognized in our consolidated balance sheets (b)

Pretax net gain (loss) recognized in accumulated other comprehensive income (loss)

13 

5 

(16) 

277 

278 

20 

1 

(16) 

283 

8 

(91) 

(16) 

275 

383 

(90) 

1 

(16) 

278 

$ 

$ 

$ 

6  $ 

3  $ 

6  $ 

3  $ 

(9)  $ 

(10)  $ 

401 

7 

(18) 

(16) 

374 

405 

(7) 

1 

(16) 

383 

9 

9 

2 

(a)  For the years ended December 31, 2023, 2022, and 2021, the actuarial gains or losses were primarily due to year-over-year fluctuations 

in discount rates used to calculate the present value of benefit obligations for the defined benefit plans. Adoption of updated mortality 
assumptions had additional impacts on calculation of gains or losses.

(b)  Includes one overfunded benefit plan with net plan assets recognized in Other assets in our consolidated balance sheets of $17 million, 

$14 million, and $22 million at December 31, 2023, 2022, and 2021, respectively, and three underfunded benefit plans with net projected 
benefit obligations recognized in Other liabilities in our consolidated balance sheets of $11 million, $11 million, and $13 million at  
December 31, 2023, 2022, and 2021, respectively.

116

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                                      
                   
The following table presents the components of net periodic benefit cost recognized in income and other amounts recognized in 
Accumulated other comprehensive income or loss with respect to the defined benefit pension plans:

(dollars in millions)

Years Ended December 31,

Components of net periodic benefit cost:

Interest cost

Expected return on assets

Net periodic benefit cost

Other changes in plan assets and projected benefit obligation recognized in other 

comprehensive income or loss:

Net actuarial loss

Total recognized in other comprehensive income

2023

2022

2021

$ 

13  $ 

8  $ 

(15) 

(2) 

— 

— 

(13) 

(5) 

12 

12 

7 

(12) 

(5) 

1 

1 

Total recognized in net periodic benefit cost and other comprehensive income

$ 

(2)  $ 

7  $ 

(4) 

Assumptions

The following table summarizes the weighted average assumptions used to determine the projected benefit obligations and the 
net periodic benefit costs:

December 31,

Projected benefit obligation:

Discount rate

Net periodic benefit costs:

Discount rate

Expected long-term rate of return on plan assets

Discount Rate Methodology

2023

2022

 4.76 %

 4.96 %

 4.96 %

 5.54 %

 2.67 %

 3.54 %

The projected benefit cash flows were discounted using the spot rates derived from the unadjusted FTSE Pension Discount 
Curve at December 31, 2023 and 2022, and an equivalent weighted average discount rate was derived that resulted in the same 
liability. 

Investment Strategy

The investment strategy with respect to assets relating to our pension plans is designed to achieve investment returns that will 
(i) provide for the benefit obligations of the plans over the long term; (ii) limit the risk of short-term funding shortfalls; and (iii) 
maintain liquidity sufficient to address cash needs. Accordingly, the asset allocation strategy is designed to maximize the 
investment rate of return while managing various risk factors, including but not limited to, volatility relative to the benefit 
obligations, diversification and concentration, and the risk and rewards profile indigenous to each asset class.

Allocation of Plan Assets

The long-term strategic asset allocation is reviewed and revised annually. The plans’ assets are monitored by our Retirement 
Plans Committee and the investment managers, which can entail allocating the plans’ assets among approved asset classes 
within pre-approved ranges permitted by the strategic allocation.

117

 
 
 
 
 
 
 
 
 
 
 
 
                   
At December 31, 2023, the actual asset allocation for the primary asset classes was 95% in fixed income securities and 5% in 
equity securities. The 2024 target asset allocation for the primary asset classes is 96% in fixed income securities and 4% in 
equity securities. The actual allocation may differ from the target allocation at any particular point in time.

The expected long-term rate of return for the plans was 5.5% for the Springleaf Retirement Plan and 6.75% for the 
CommoLoCo Retirement Plan for 2023. The expected rate of return is an aggregation of expected returns within each asset 
class category. The expected asset return and any contributions made by the Company together are expected to maintain the 
plans’ ability to meet all required benefit obligations. The expected asset return with respect to each asset class was developed 
based on a building block approach that considers historical returns, current market conditions, asset volatility and the 
expectations for future market returns. While the assessment of the expected rate of return is long-term, and thus, not expected 
to change annually, significant changes in investment strategy or economic conditions may warrant such a change.

Expected Cash Flows

Funding for the U.S. pension plan ranges from the minimum amount required by ERISA to the maximum amount that would be 
deductible for U.S. tax purposes. This range is generally not determined until the fourth quarter. Contributed amounts in excess 
of the minimum amounts are deemed voluntary. Amounts in excess of the maximum amount would be subject to an excise tax 
and may not be deductible under the Internal Revenue Code. Supplemental and excess plans’ payments and postretirement plan 
payments are deductible when paid.

The expected future benefit payments, net of participants’ contributions, of our defined benefit pension plans at December 31, 
2023 are as follows:

(dollars in millions)

2024
2025

2026

2027

2028

2029-2033

Expected Future 
Benefit Payments

$ 

18 
17 
18 
18 
18 
91 

118

 
 
 
 
 
                   
FAIR VALUE MEASUREMENTS — PLAN ASSETS

The inputs and methodology used in determining the fair value of the plan assets are consistent with those used to measure our 
assets. See Note 2 for a discussion of the accounting policies related to fair value measurements, which includes the valuation 
process and the inputs used to develop our fair value measurements.

The following table presents information about our plan assets measured at fair value and indicates the fair value hierarchy 
based on the levels of inputs we utilized to determine such fair value:

(dollars in millions)

December 31, 2023

Assets:

Level 1

Level 2

Level 3

Total

Cash and cash equivalents

$ 

1  $ 

—  $ 

—  $ 

Equity securities:

U.S. (a)

International (b)

Fixed income securities:

U.S. investment grade (c)

U.S. high yield (d)

Total

Investments measured at NAV (e)

Total investments at fair value

December 31, 2022

Assets:

1 

1 

10 

— 

— 

— 

186 

3 

— 

— 

— 

— 

$ 

13  $ 

189  $ 

—  $ 

$ 

Cash and cash equivalents

$ 

3  $ 

—  $ 

—  $ 

Equity securities:

U.S. (a)

International (b)

Fixed income securities:

U.S. investment grade (c)

U.S. high yield (d)

Total

Investments measured at NAV (e)

Total investments at fair value

1 

1 

16 

— 

— 

— 

192 

3 

— 

— 

— 

— 

$ 

21  $ 

195  $ 

—  $ 

$ 

1 

1 

1 

196 

3 

202 

81 

283 

3 

1 

1 

208 

3 

216 

62 

278 

(a)  Includes mutual funds that track common market indexes such as the S&P 500, as well as other indexes comprised of investments in 

small and large cap companies.

(b)  Includes mutual funds that track common market indexes comprised of investments in companies in emerging and developed markets.
(c)  Includes mutual funds and collective investment trusts invested in U.S. and non-U.S. government issued bonds, U.S. government agency 

or sponsored agency bonds, and investment grade corporate bonds.

(d)  Includes mutual funds and collective investment trusts invested in securities or debt obligations that have a rating below investment 

grade.

(e)  We have elected the practical expedient to exclude certain investments that were measured at net asset value ("NAV") per share (or 

equivalent) from the fair value hierarchy.

The inputs or methodologies used for valuing securities are not necessarily an indication of the risk associated with investing in 
these securities. Based on our investment strategy, we have no significant concentrations of risks.

119

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                                      
                   
16. Share-Based Compensation

ONEMAIN HOLDINGS, INC. AMENDED 2013 OMNIBUS INCENTIVE PLAN

In 2013, OMH adopted the OneMain Holdings, Inc. Amended 2013 Omnibus Incentive Plan (the “Omnibus Plan”). As of 
December 31, 2023, 11,422,479 shares of common stock were reserved for issuance under the Omnibus Plan. The amount of 
shares reserved is adjusted annually at the beginning of the year by a number of shares equal to the excess of 10% of the 
number of outstanding shares on the last day of the previous fiscal year over the number of shares reserved and available for 
issuance as of the last day of the previous fiscal year. The Omnibus Plan allows for issuance of stock options, RSUs, restricted 
stock awards, stock appreciation rights, and other stock-based awards and cash awards.

Total share-based compensation expense, net of forfeitures, for all equity-based awards totaled $34 million, $29 million, and 
$22 million during 2023, 2022, and 2021, respectively. The total income tax benefit recognized for stock-based compensation 
was $9 million, $7 million, and $6 million in 2023, 2022, and 2021, respectively. As of December 31, 2023, there was total 
unrecognized compensation expense of $38 million related to unvested stock-based awards that are expected to be recognized 
over a weighted average period of approximately two years.

Service-based Awards

OMH has granted service-based RSUs to certain non-employee directors, executives, and employees. The RSUs are granted 
with varying service terms of one year to five years and do not provide the holders with any rights as shareholders, except with 
respect to dividend equivalents. The grant date fair value for RSUs is generally the closing market price of OMH’s common 
stock on the date of the award.

Expense for service-based awards is amortized on a straight-line basis over the vesting period, based on the number of awards 
that are ultimately expected to vest. The weighted-average grant date fair value of service-based awards issued in 2023, 2022, 
and 2021, was $42.09, $50.43, and $55.39, respectively. The total fair value of service-based awards that vested during 2023, 
2022, and 2021 was $21 million, $18 million, and $12 million, respectively.

The following table summarizes the service-based stock activity and related information for the Omnibus Plan for 2023:

Unvested as of January 1, 2023

Granted

Vested

Forfeited

Unvested at December 31, 2023

Performance-based Awards

Number of 
Shares

Weighted
Average
Grant Date Fair 
Value

Weighted
Average
Remaining
Term (in Years)

740,415  $ 

676,288 

(436,822) 

(9,785) 

970,096 

51.43 

42.09 

48.92 

45.79 

46.10 

1.70

During 2023, 2022 and 2021, OMH awarded certain executives performance-based awards that may be earned based on the 
financial performance of OMH or the market performance of OMH’s common stock. These awards are subject to the 
achievement of performance goals during either a cumulative three-year period or up to a seven-year period. The awards are 
considered earned after the attainment of the performance goal, which can occur during or after the performance period when 
results have been evaluated and approved by the Compensation Committee, and vest according to their certain terms and 
conditions. 

The fair value for performance-based awards is typically based on the closing market price of OMH's stock on the date of the 
award. For performance-based awards with market conditions, the fair value is measured on the grant date using an option-
pricing model.

120

 
 
 
 
 
 
 
 
 
                   
Expense for performance-based awards is typically recognized over the requisite service period when it is probable that the 
performance goals will be achieved and is based on the total number of units expected to vest. Expense for awards with graded 
vesting is recognized under the accelerated method, whereby each vesting is treated as a separate award with expense for each 
vesting recognized ratably over the requisite service period. If minimum targets are not achieved by the end of the respective 
performance periods, all unvested shares related to those targets will be forfeited and canceled, and all expense recognized to 
that date is reversed. Expense for performance-based awards with market conditions is recognized over the requisite service 
period, which represents the period over which the market condition is expected to be satisfied.

The weighted average grant date fair value of performance-based awards issued in 2023, 2022, and 2021 was $44.69, $50.34, 
and $40.62, respectively. The total fair value of performance-based awards that vested was immaterial during 2023, 2022, and 
2021.

The following table summarizes the performance-based stock activity and related information for the Omnibus Plan for 2023:

Number of 
Shares

Weighted
Average
Grant Date Fair 
Value

Weighted
Average
Remaining
Term (in Years)

917,746  $ 

270,921 

(81,728) 

(51,960) 

1,054,979 

41.77 

44.69 

42.59 

42.04 

42.44 

1.69

Unvested as of January 1, 2023

Granted

Vested

Forfeited

Unvested at December 31, 2023

OTHER STOCK-BASED PLANS

Cash-settled Stock-based Awards

OMH has granted cash-settled stock-based awards to certain executives. These awards are granted with vesting conditions 
relating to the trading price of OMH's common stock and the portion of OMH's common stock owned by stockholders other 
than the Apollo-Värde Group, and certain other terms and conditions. The awards provide for the right to accrue cash dividend 
equivalents. The grant date fair value of the cash-settled stock-based awards was zero because the satisfaction of the required 
event-based performance conditions was not considered probable as of the grant dates.

No vesting conditions were satisfied during 2023 or 2022 related to these awards. During 2021, the vesting conditions related to 
a portion of the cash-settled stock-based awards were satisfied and we recognized $54 million in salaries and benefits expense. 
For the remaining unvested awards, the fair value was estimated using an option-pricing model on the date the required event-
based performance condition was satisfied. The unvested cash-settled stock-based awards are liability-classified and expense is 
recognized over the requisite service period, which is the period of time the remaining vesting conditions are expected to be 
satisfied. Additional salaries and benefits expense related to unvested cash-settled stock-based awards was immaterial during 
2023, 2022 and 2021.

Employee Stock Purchase Plan

The OneMain Employee Stock Purchase Plan (“ESP Plan”) provides certain eligible employees the opportunity to purchase 
shares of common stock at a discount. The ESP Plan qualifies as an employee stock purchase plan under Section 423 of the 
Internal Revenue Code of 1986, as amended, and as such is not subject to the provisions of the Employee Retirement Income 
Security Act of 1974, as amended. The Board and stockholders of OMH approved and authorized 1,000,000 shares for issuance 
under the ESP Plan and became effective January 1, 2022. The Company issued 81,389 shares and 80,470 shares of treasury 
stock associated with the ESP Plan in 2023 and 2022, respectively. The Company’s expense associated with the ESP Plan is 
recorded in Salaries and benefits on our consolidated statements of operations and was immaterial during 2023 and 2022. 

121

 
 
 
 
 
 
 
 
 
                   
17. Segment Information

At December 31, 2023, 2022, and 2021, Consumer and Insurance (“C&I”) was our only reportable segment. The remaining 
components (which we refer to as “Other”) consist of our liquidating SpringCastle Portfolio servicing activity and our non-
originating legacy operations, which primarily include our liquidating real estate loans.

The accounting policies of the C&I segment are the same as those disclosed in Note 2, except as described below.

We report the operating results of C&I and Other using the Segment Accounting Basis, which (i) reflects our allocation 
methodologies for interest expense and operating costs, and (ii) excludes the impact of applying purchase accounting. 

We allocate revenues and expenses on a Segment Accounting Basis to the C&I segment and Other using the following 
methodologies:

Interest income

Directly correlated to C&I segment and Other.

Interest expense

Provision for finance 
receivable losses

Other revenues

C&I and Other - The Company has secured and unsecured debt. The Company first allocates interest 
expense to its C&I segment based on actual expense for secured debt. Interest expense for unsecured 
debt is recorded to the C&I segment using a weighted average interest rate applied to allocated 
average unsecured debt.

Total average unsecured debt is allocated as follows:

l   Other - at 100% of asset base. (Asset base represents the average net finance receivables 

including finance receivables held for sale); and
l   C&I - receives remainder of unallocated average debt.

Directly correlated to the C&I segment.

Directly correlated to the C&I segment and Other.
Salaries and benefits - Directly correlated to C&I segment and Other. Other salaries and benefits not 
directly correlated with the C&I segment and Other are allocated based on services provided.

Other expenses

Other operating expenses - Directly correlated to the C&I segment and Other. Other operating 
expenses not directly correlated to the C&I segment and Other are allocated based on services 
provided.

Insurance policy benefits and claims - Directly correlated to the C&I segment.

The "Segment to GAAP Adjustment” column in the following tables primarily consists of:

•

•

•

•

•

•

Interest income - reverses the impact of premiums/discounts on certain purchased finance receivables and the interest 
income recognition under guidance in ASC 310-20, Nonrefundable Fees and Other Costs, and ASC 310-30, Loans 
and Debt Securities Acquired with Deteriorated Credit Quality, prior to the adoption of ASU 2016-13 on January 1, 
2020, and reestablishes interest income recognition on a historical cost basis;

Interest expense - reverses the impact of premiums/discounts on acquired long-term debt and reestablishes interest 
expense recognition on a historical cost basis;

Provision for finance receivable losses - reverses the impact of providing an allowance for finance receivable losses 
upon acquisition and reestablishes the allowance on a historical cost basis leveraging historical TDR finance 
receivables;

Other revenues - reestablishes the historical cost basis of mark-to-market adjustments on finance receivables held for 
sale and on realized gains/losses associated with our investment portfolio;

Other expenses - reestablishes expenses on a historical cost basis by reversing the impact of amortization from 
acquired intangible assets, including amortization of other historical deferred costs and the amortization of purchased 
software assets on a historical cost basis; and

Assets - revalues assets based on their fair values at the effective date of the acquisition. Assets were adjusted to 
present the impacts of deferred taxes associated with the acquisition on a net basis at December 31, 2023.

122

                   
The following tables present information about C&I and Other, as well as reconciliations to the consolidated financial statement 
amounts.

(dollars in millions)

At or for the Year Ended December 31, 2023
Interest income
Interest expense
Provision for finance receivable losses
Net interest income after provision for finance receivable losses
Other revenues
Other expenses
Income (loss) before income tax expense (benefit)

Assets

At or for the Year Ended December 31, 2022
Interest income
Interest expense
Provision for finance receivable losses
Net interest income after provision for finance receivable losses
Other revenues
Other expenses
Income (loss) before income tax expense (benefit)

Assets

At or for the Year Ended December 31, 2021

Interest income

Interest expense

Provision for finance receivables losses

Net interest income after provision for finance receivable losses

Other revenues 

Other expenses

Income (loss) before income tax expense (benefit)

Assets

Consumer
and
Insurance

Segment to
GAAP
Adjustment

Consolidated
Total

Other

$ 

$ 

$ 

$ 

$ 

$ 

4,559  $ 
1,015 
1,721 
1,823 
727 
1,705 

845  $ 

4  $ 
2 
— 
2 
8 
16 
(6)  $ 

1  $ 
2 
— 
(1) 
— 
(2) 
1  $ 

4,564 
1,019 
1,721 
1,824 
735 
1,719 
840 

23,056  $ 

20  $ 

1,218  $ 

24,294 

4,429  $ 
886 
1,399 
2,144 
618 
1,593 
1,169  $ 

5  $ 
3 
— 
2 
12 
14 
—  $ 

1  $ 
3 
3 
(5) 
(1) 
8 
(14)  $ 

4,435 
892 
1,402 
2,141 
629 
1,615 
1,155 

20,491  $ 

35  $ 

2,011  $ 

22,537 

$ 

4,355  $ 

5  $ 

4  $ 

4,364 

930 

587 

2,838 

527 

1,577 

3 

— 

2 

12 

21 

4 

6 

(6) 

(8) 

26 

1,788  $ 

(7)  $ 

(40)  $ 

937 

593 

2,834 

531 

1,624 

1,741 

20,035  $ 

40  $ 

2,020  $ 

22,095 

$ 

$ 

123

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                   
18. Fair Value Measurements

The fair value of a financial instrument is the expected amount that would be received if an asset were to be sold or the 
expected amount that would be paid to transfer a liability in an orderly transaction between market participants at the 
measurement date. The degree of judgment used in measuring the fair value of financial instruments generally correlates with 
the level of pricing observability. Financial instruments with quoted prices in active markets generally have more pricing 
observability and less judgment is used in measuring fair value. Conversely, financial instruments traded in other-than-active 
markets or that do not have quoted prices have less observability and are measured at fair value using valuation models or other 
pricing techniques that require more judgment. An other-than-active market is one in which there are few transactions, the 
prices are not current, price quotations vary substantially either over time or among market makers, or little information is 
released publicly for the asset or liability being valued. Pricing observability is affected by a number of factors, including the 
type of financial instrument, whether the financial instrument is listed on an exchange, traded over-the-counter, or is new to the 
market and not yet established, the characteristics specific to the transaction, and general market conditions. See Note 2 for a 
discussion of the accounting policies related to fair value measurements, which includes the valuation process and the inputs 
used to develop our fair value measurements.

The following table presents the carrying amounts and estimated fair values of our financial instruments and indicates the level 
in the fair value hierarchy of the estimated fair value measurement based on the observability of the inputs used:

Fair Value Measurements Using

Level 1

Level 2

Level 3

Total
Fair
Value

Total
Carrying
Value

(dollars in millions)

December 31, 2023

Assets

Cash and cash equivalents

Investment securities

Net finance receivables, less allowance for finance 

receivable losses

Restricted cash and restricted cash equivalents 

Other assets *

Liabilities

Long-term debt 

December 31, 2022

Assets

Cash and cash equivalents

Investment securities

Net finance receivables, less allowance for finance 

receivable losses

Restricted cash and restricted cash equivalents 

Other assets *

Liabilities

Long-term debt

54 

— 

534 

— 

51 

— 

450 

— 

$ 

1,014  $ 

—  $ 

—  $ 

1,014  $ 

1,662 

3 

1,719 

1,014 

1,719 

— 

— 

— 

20,490 

20,490 

18,869 

— 

40 

534 

40 

534 

29 

$ 

—  $ 

19,457  $ 

—  $ 

19,457  $ 

19,813 

$ 

481  $ 

17  $ 

—  $ 

498  $ 

1,744 

5 

1,800 

498 

1,800 

— 

11 

— 

19,272 

19,272 

17,675 

— 

43 

461 

43 

461 

35 

$ 

—  $ 

16,969  $ 

—  $ 

16,969  $ 

18,281 

*

Other assets at December 31, 2023 and 2022 primarily consists of finance receivables held for sale. 

124

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                                    
                   
FAIR VALUE MEASUREMENTS — RECURRING BASIS

The following tables present information about our assets measured at fair value on a recurring basis and indicates the fair value 
hierarchy based on the levels of inputs we utilized to determine such fair value:

(dollars in millions)

December 31, 2023

Assets

Cash equivalents in mutual funds

Investment securities:

Available-for-sale securities

U.S. government and government sponsored entities

Obligations of states, municipalities, and political subdivisions

Commercial paper

Non-U.S. government and government sponsored entities

Corporate debt

RMBS

CMBS

CDO/ABS

Total available-for-sale securities
Other securities

Bonds:

Corporate debt

CDO/ABS

Total bonds

Preferred stock

Common stock

Total other securities
Total investment securities

Restricted cash equivalents in mutual funds

Total

Fair Value Measurements Using

Level 1

Level 2

Level 3

Total Carried 
At Fair Value

$ 

97  $ 

—  $ 

—  $ 

97 

— 

— 

— 

— 

6 

— 

— 

— 

6 

— 

— 

— 

16 

32 

48 

54 

525 

17 

66 

14 

167 

1,078 

180 

33 

85 

1,640 

4 

18 

22 

— 

— 

22 

1,662 

— 

— 

— 

— 

— 

1 

— 

— 

— 

1 

— 

— 

— 

— 

2 

2 

3 

— 

$ 

676  $ 

1,662  $ 

3  $ 

17 

66 

14 

167 

1,085 

180 

33 

85 

1,647 

4 

18 

22 

16 

34 

72 

1,719 

525 

2,341 

125

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                   
(dollars in millions)

December 31, 2022

Assets

Cash equivalents in mutual funds

Cash equivalents in securities

Investment securities:

Available-for-sale securities

U.S. government and government sponsored entities

Obligations of states, municipalities, and political subdivisions

Commercial paper

Non-U.S. government and government sponsored entities

Corporate debt

RMBS

CMBS

CDO/ABS

Total available-for-sale securities
Other securities

Bonds:

Corporate debt

RMBS

CDO/ABS

Total bonds

Preferred stock

Common stock

Total other securities
Total investment securities

Restricted cash equivalents in mutual funds

Restricted cash equivalents in securities

Total

Fair Value Measurements Using

Level 1

Level 2

Level 3

Total Carried 
At Fair Value

$ 

77  $ 

— 

—  $ 

17 

—  $ 

— 

— 

— 

— 

— 

5 

— 

— 

— 

5 

— 

— 

— 

— 

15 

31 

46 

51 

445 

— 

16 

66 

55 

142 

1,129 

192 

35 

86 

1,721 

6 

1 

16 

23 

— 

— 

23 

1,744 

— 

11 

— 

— 

— 

— 

3 

— 

— 

— 

3 

— 

— 

— 

— 

— 

2 

2 

5 

— 

— 

77 

17 

16 

66 

55 

142 

1,137 

192 

35 

86 

1,729 

6 

1 

16 

23 

15 

33 

71 

1,800 

445 

11 

$ 

573  $ 

1,772  $ 

5  $ 

2,350 

Due to the insignificant activity within the Level 3 assets during the years ended December 31, 2023 and 2022, we have omitted 
the additional disclosures relating to the changes in Level 3 assets measured at fair value on a recurring basis and the 
quantitative information about Level 3 unobservable inputs.

FAIR VALUE MEASUREMENTS — NON-RECURRING BASIS

We measure the fair value of certain assets on a non-recurring basis when events or changes in circumstances indicate that the 
carrying amount of the asset may not be recoverable. Net impairment charges recorded on assets measured at fair value on a 
non-recurring basis were immaterial during the years ended December 31, 2023 and 2022.

FAIR VALUE MEASUREMENTS — VALUATION METHODOLOGIES AND ASSUMPTIONS

We use the following methods and assumptions to estimate fair value.

Cash and Cash Equivalents

Cash equivalents in mutual funds include positions in money market funds with weighted average maturity within three months. 
Money market funds are reported at their current carrying value, which approximates fair value due to the short-term nature of 
these instruments and are categorized as Level 1 within the fair value table.

126

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                   
Cash equivalents in securities includes highly liquid investments with a maturity within three months of purchase. The carrying 
amount of these cash equivalents approximates fair value due to the short time between the purchase and expected maturity of 
these securities. Cash equivalents in securities are categorized as Level 2 within the fair value table.

Restricted Cash and Restricted Cash Equivalents

The carrying amount of restricted cash and restricted cash equivalents approximates fair value.

Investment Securities

We utilize third-party valuation service providers to measure the fair value of our investment securities, which are classified as 
available-for-sale or other securities and consist primarily of bonds. Whenever available, we obtain quoted prices in active 
markets for identical assets at the balance sheet date to measure investment securities at fair value. We generally obtain market 
price data from exchange or dealer markets.

We estimate the fair value of fixed maturity investment securities not traded in active markets by referring to traded securities 
with similar attributes, using dealer quotations and a matrix pricing methodology, or discounted cash flow analyses. This 
methodology considers such factors as the issuer’s industry, the security’s rating and tenor, its coupon rate, its position in the 
capital structure of the issuer, yield curves, credit curves, composite ratings, bid-ask spreads, prepayment rates and other 
relevant factors. For fixed maturity investment securities that are not traded in active markets or that are subject to transfer 
restrictions, we adjust the valuations to reflect illiquidity and/or non-transferability. Such adjustments are generally based on 
available market evidence. In the absence of such evidence, management’s best estimate is used.

The fair value of certain investment securities is based on the amortized cost, which is assumed to approximate fair value.

Finance Receivables

The fair value of net finance receivables, less allowance for finance receivable losses, is primarily determined using discounted 
cash flow methodologies. The application of these methodologies requires us to make certain judgments and estimates based on 
our perception of market participant views related to the economic and competitive environment, the characteristics of our 
finance receivables, and other similar factors. The most significant judgments and estimates relate to prepayment speeds, 
default rates, loss severity, and discount rates. The degree of judgment and estimation applied is significant in light of the 
current capital markets and, more broadly, economic environments. Therefore, the fair value of our finance receivables could 
not be determined with precision and may not be realized in an actual sale. Additionally, there may be inherent limitations in 
the valuation methodologies we employed, and changes in the underlying assumptions used could significantly affect the results 
of current or future values.

Long-term Debt

We either receive fair value measurements of our long-term debt from market participants and pricing services or we estimate 
the fair values of long-term debt using projected cash flows discounted at each balance sheet date’s market-observable implicit-
credit spread rates for our long-term debt.

We estimate the fair values associated with variable rate secured term funding and revolving lines of credit to be equal to par.

127

                   
Item 9.  Changes in and Disagreements with Accountants on Accounting and Financial Disclosure.

None.

Item 9A.  Controls and Procedures.

CONTROLS AND PROCEDURES OF ONEMAIN HOLDINGS, INC.

Evaluation of Disclosure Controls and Procedures

Disclosure controls and procedures are designed to provide reasonable assurance that information OMH is required to disclose 
in reports that OMH files or submits under the Exchange Act, is recorded, processed, summarized, and reported within the time 
periods specified in the SEC’s rules and forms, and that such information is accumulated and communicated to management, 
including the Chief Executive Officer and the Chief Financial Officer, as appropriate, to allow timely decisions regarding 
required disclosure.

As of December 31, 2023, OMH carried out an evaluation of the effectiveness of its disclosure controls and procedures, as such 
term is defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act. This evaluation was conducted under the supervision 
of, and with the participation of OMH’s management, including the Chief Executive Officer and the Chief Financial Officer. 
Based on the evaluation, the Chief Executive Officer and the Chief Financial Officer concluded that OMH's disclosure controls 
and procedures were effective as of December 31, 2023 to provide the reasonable assurance described above.

Management’s Report on Internal Control over Financial Reporting

OMH's management is responsible for establishing and maintaining adequate internal control over financial reporting, as such 
term is defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act, and has conducted an evaluation of the effectiveness 
of its internal control over financial reporting as of December 31, 2023, based on the framework set forth by the Committee of 
Sponsoring Organizations of the Treadway Commission in “Internal Control - Integrated Framework” (2013). Internal control 
over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and 
the preparation of financial statements for external purposes in accordance with GAAP. Based on this evaluation, OMH's 
management concluded that OMH's internal control over financial reporting was effective as of December 31, 2023.

PricewaterhouseCoopers LLP, the independent registered public accounting firm that audited the financial statements as of 
December 31, 2023 included in this Annual Report on Form 10-K, has also audited the effectiveness of OMH's internal control 
over financial reporting as of December 31, 2023. The Report of Independent Registered Public Accounting Firm is included in 
Item 8 of this report.

Changes in Internal Control over Financial Reporting

There were no changes in OMH's internal control over financial reporting during the fourth quarter of 2023 that have materially 
affected, or are reasonably likely to materially affect, OMH's internal control over financial reporting.

128

                   
CONTROLS AND PROCEDURES OF ONEMAIN FINANCE CORPORATION

Evaluation of Disclosure Controls and Procedures

Disclosure controls and procedures are designed to provide reasonable assurance that information OMFC is required to disclose 
in reports that OMFC files or submits under the Exchange Act, is recorded, processed, summarized, and reported within the 
time periods specified in the SEC’s rules and forms, and that such information is accumulated and communicated to 
management, including the Chief Executive Officer and the Chief Financial Officer, as appropriate, to allow timely decisions 
regarding required disclosure.

As of December 31, 2023, OMFC carried out an evaluation of the effectiveness of its disclosure controls and procedures, as 
such term is defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act. This evaluation was conducted under the 
supervision of, and with the participation of OMFC’s management, including the Chief Executive Officer and the Chief 
Financial Officer. Based on the evaluation, the Chief Executive Officer and the Chief Financial Officer concluded that OMFC's 
disclosure controls and procedures were effective as of December 31, 2023 to provide the reasonable assurance described 
above.

Management’s Report on Internal Control over Financial Reporting

OMFC's management is responsible for establishing and maintaining adequate internal control over financial reporting, as such 
term is defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act, and has conducted an evaluation of the effectiveness 
of its internal control over financial reporting as of December 31, 2023, based on the framework set forth by the Committee of 
Sponsoring Organizations of the Treadway Commission in “Internal Control - Integrated Framework” (2013). Internal control 
over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and 
the preparation of financial statements for external purposes in accordance with GAAP. Based on this evaluation, OMFC's 
management concluded that OMFC's internal control over financial reporting was effective as of December 31, 2023.

Changes in Internal Control over Financial Reporting

There were no changes in OMFC's internal control over financial reporting during the fourth quarter of 2023 that have 
materially affected, or are reasonably likely to materially affect, OMFC's internal control over financial reporting.

129

                   
Item 9B.  Other Information.

Departure of Chief Operating Officer; Appointment of Chief Operating Officer and Chief Financial Officer

On February 13, 2024, the Company announced that Rajive Chadha, the Company’s Executive Vice President and Chief 
Operating Officer (“COO”) will step down as COO on or before March 31, 2024. Mr. Chadha will then continue as a Senior 
Advisor to the Company up to June 30, 2024, after which he will separate from the Company. In connection with his departure, 
Mr. Chadha is expected to receive separation benefits under the Company’s Executive Severance Plan, as described in the 
definitive proxy statement for the Company’s 2023 annual meeting of shareholders (the “Proxy Statement”). 

Also on February 13, 2024, the Company announced that Micah R. Conrad, 52, will succeed Mr. Chadha as COO, effective 
March 31, 2024. Mr. Conrad has served as the Company’s Executive Vice President and Chief Financial Officer (“CFO”) since 
March 2019. Mr. Conrad joined the Company in 2013 and has served as an Executive Vice President of the Company since 
March 2017. Mr. Conrad also serves as a Director, President and Chief Executive Officer of the Company’s subsidiary, 
OneMain Finance Corporation (“OMFC”).

No new compensatory or severance arrangements were entered into in connection with Mr. Conrad’s appointment as COO. 
There are no family relationships between Mr. Conrad and any director or executive officer of the Company, and no related 
party transactions involving Mr. Conrad that would require disclosure under Item 404(a) of Regulation S-K.

On February 13, 2024, the Company further announced that, in connection with Mr. Conrad’s appointment as COO, Jeannette 
E. Osterhout, 42, will succeed Mr. Conrad as CFO, effective March 31, 2024. Ms. Osterhout has served as the Company’s 
Executive Vice President and Chief Strategy Officer since November 2020. She joined the Company as an Executive Vice 
President in January 2020 and served as Chief Administrative Officer of the Company from January 2020 through November 
2020. Prior to that, Ms. Osterhout held a number of positions at BNY Mellon from December 2014 through January 2020, 
including as CFO for its Investment Management Group and Head of Corporate Development. Before her time at BNY Mellon, 
Ms. Osterhout worked for McKinsey & Company, including in its financial services practice, from August 2008 through 
December 2014. Ms. Osterhout also currently serves as Director, Executive Vice President, and Chief Strategy Officer of 
OMFC. 

In connection with her appointment as CFO, Ms. Osterhout will receive an annual base salary of $600,000. Ms. Osterhout will 
participate in the Company’s annual incentive and long-term incentive programs as described in the Proxy Statement, and is 
initially eligible for an annual incentive target of $760,000. Ms. Osterhout is also expected to be eligible to participate in the 
Company’s Executive Severance Plan, as described in the Proxy Statement, in the same manner as the Company’s other 
executive officers. There are no family relationships between Ms. Osterhout and any director or executive officer of the 
Company, and no related party transactions involving Ms. Osterhout that would require disclosure under Item 404(a) of 
Regulation S-K.

Rule 10b5-1 Trading Arrangements

During the quarter ended December 31, 2023, no director or officer of the Company adopted or terminated a "Rule 10b5-1 
trading arrangement" or "non-Rule 10b5-1 trading arrangement," each as defined in Item 408(a) of Regulation S-K.

Item 9C.  Disclosure Regarding Foreign Jurisdictions that Prevent Inspections.

None.

130

                   
PART III

Item 10.  Directors, Executive Officers and Corporate Governance.

The information required by Item 10 with respect to executive officers is incorporated by reference to the information presented 
in the section captioned “Executive Officers” in OMH’s definitive proxy statement for the 2024 Annual Meeting of 
Shareholders, which will be filed with the SEC pursuant to Regulation 14A within 120 days of OMH’s fiscal year-end (the 
“Proxy Statement”).

Information required by Item 10 for matters other than executive officers is incorporated by reference to the information 
presented in the sections captioned “Board of Directors,” “Proposal 1: Election of Directors,” “Corporate Governance” and 
“Security Ownership of Certain Beneficial Owners and Management - “Delinquent Section 16(a) Reports” in the Proxy 
Statement.

Item 11.  Executive Compensation.

The information required by Item 11 is incorporated by reference to the information presented in the sections captioned “Board
of Directors - Committees of the Board of Directors” and “Executive Compensation” in the Proxy Statement.

Item 12.  Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters.

The information required by Item 12 is incorporated by reference to the information presented in the sections captioned 
“Security Ownership of Certain Beneficial Owners and Management” and “Executive Compensation - Equity Compensation 
Plan Information” in the Proxy Statement.

Item 13.  Certain Relationships and Related Transactions, and Director Independence.

The information required by Item 13 is incorporated by reference to the information presented in the sections captioned 
“Certain Relationships and Related Party Transactions” and “Board of Directors” in the Proxy Statement.

Item 14.  Principal Accountant Fees and Services.

The information required by Item 14 is incorporated by reference to the information presented in the section captioned “Audit 
Function” in the Proxy Statement.

131

                   
PART IV

Item 15.  Exhibits and Financial Statement Schedules.

(a) (1) The following consolidated financial statements of OneMain Holdings, Inc. and OneMain Finance Corporation 

and their subsidiaries are included in Part II - Item 8:

Consolidated Balance Sheets, December 31, 2023 and 2022

Consolidated Statements of Operations, years ended December 31, 2023, 2022, and 2021

Consolidated Statements of Comprehensive Income, years ended December 31, 2023, 2022, and 2021

Consolidated Statements of Shareholders’ Equity, years ended December 31, 2023, 2022, and 2021

Consolidated Statements of Cash Flows, years ended December 31, 2023, 2022, and 2021

Notes to the Consolidated Financial Statements

      (2)   Financial Statement Schedules:

             All other schedules have been omitted because they are either not required or inapplicable.

      (3)   Exhibits:

             Exhibits are listed in the Exhibit Index below.

(b) Exhibits

The exhibits required to be included in this portion of Part IV - Item 15(b) are listed in the Exhibit Index to this report.

Item 16.  Form 10-K Summary.

None.

132

                   
Exhibit Index

Exhibit
3.1

3.2

3.3

3.4

3.5

Restated Certificate of Incorporation of OneMain Holdings, Inc. (formerly Springleaf Holdings, Inc.) 
Incorporated by reference to Exhibit 3.1 to OMH’s Quarterly Report on Form 10-Q for the period ended 
September 30, 2013, filed on November 12, 2013 (File No. 001-36129).

Amendment to Restated Certificate of Incorporation of OneMain Holdings, Inc. Incorporated by reference to 
Exhibit 3.1 to OMH’s Current Report on Form 8-K filed on November 17, 2015.

Amended and Restated Articles of Incorporation of OneMain Finance Corporation (formerly Springleaf Finance 
Corporation), as amended to date. Incorporated by reference to Exhibit 3a. to Springleaf Finance Corporation’s 
Annual Report on Form 10-K for the fiscal year ended December 31, 2010, filed on March 30, 2011 (File No. 
001-06155).

Amended and Restated Bylaws of OneMain Holdings, Inc. (formerly Springleaf Holdings, Inc.). Incorporated 
by reference to Exhibit 3.1 to OMH’s Current Report on Form 8-K filed on June 15, 2023.

Amended and Restated By-laws of OneMain Finance Corporation (formerly Springleaf Finance Corporation). 
Incorporated by reference to Exhibit 3b. to Springleaf Finance Corporation’s Annual Report on Form 10-K for 
the year ended December 31, 2010, filed on March 30, 2011 (File No. 001-06155).

Certain instruments defining the rights of holders of long-term debt securities of the Company are omitted pursuant to Item 
601(b)(4)(iii) of Regulation S-K. The Company hereby undertakes to furnish to the SEC, upon request, copies of any such 
instruments.

4.1

4.2

4.3

4.3.1

4.3.2

4.3.3

4.3.4

4.3.5

Junior Subordinated Indenture, dated as of January 22, 2007, from OneMain Finance Corporation (formerly 
Springleaf Finance Corporation) to Deutsche Bank Trust Company Americas, as Trustee. Incorporated by 
reference to Exhibit 4.2 to OneMain Finance Corporation’s (File No. 1-06155) Annual Report on Form 10-K for 
the year ended December 31, 2016, filed on February 21, 2017.

Indenture, dated as of September 24, 2013, by and between OneMain Finance Corporation (formerly Springleaf 
Finance Corporation) and Wilmington Trust, National Association, as trustee. Incorporated by reference to 
Exhibit 4.2 to Springleaf Finance Corporation’s (File No. 1-06155) Current Report on Form 8-K filed on 
September 25, 2013.

Indenture, dated as of December 3, 2014, by OneMain Finance Corporation (formerly Springleaf Finance 
Corporation), OneMain Holdings, Inc. (formerly Springleaf Holdings, Inc.), as Guarantor, and Wilmington 
Trust, National Association. Incorporated by reference to Exhibit 4.1 to our Current Report on Form 8-K filed 
on December 3, 2014.

Fourth Supplemental Indenture, dated as of December 8, 2017, by and among OneMain Finance Corporation 
(formerly Springleaf Finance Corporation), OneMain Holdings, Inc., as Guarantor, and Wilmington Trust, 
National Association, as Trustee (including the form of 5.625% Senior Notes due 2023 included therein as 
Exhibit A). Incorporated by reference to Exhibit 4.2 to our Current Report on Form 8-K filed on December 8, 
2017.

Fifth Supplemental Indenture, dated as of March 12, 2018, by and among OneMain Finance Corporation 
(formerly Springleaf Finance Corporation), OneMain Holdings, Inc., as Guarantor, and Wilmington Trust, 
National Association, as Trustee (including the form of 6.875% Senior Notes due 2025 included therein as 
Exhibit A). Incorporated by reference to Exhibit 4.2 to our Current Report on Form 8-K filed on March 12, 
2018.

Sixth Supplemental Indenture, dated as of May 11, 2018, by and among OneMain Finance Corporation 
(formerly Springleaf Finance Corporation), OneMain Holdings, Inc., as Guarantor, and Wilmington Trust, 
National Association as Trustee (including the form of 7.125% Senior Notes due 2026 included therein as 
Exhibit A). Incorporated by reference to Exhibit 4.2 to our Current Report on Form 8-K filed on May 11, 2018.

Eighth Supplemental Indenture, dated as of May 9, 2019, by and among OneMain Finance Corporation 
(formerly Springleaf Finance Corporation), OneMain Holdings, Inc., as Guarantor, and Wilmington Trust, 
National Association as Trustee (including the form of 6.625% Senior Notes due 2028 included therein as 
Exhibit A). Incorporated by reference to Exhibit 4.2 to our Current Report on Form 8-K on May 9, 2019.

Ninth Supplemental Indenture, dated as of November 7, 2019, by and among OneMain Finance Corporation 
(formerly Springleaf Finance Corporation), OneMain Holdings, Inc., as Guarantor, and Wilmington Trust, 
National Association as Trustee (including the form of 5.375% Senior Notes due 2029 included therein as 
Exhibit A). Incorporated by reference to Exhibit 4.2 to our Current Report on Form 8-K on November 7, 2019.

133

                   
Exhibit
4.3.6

4.3.7

4.3.8

4.3.9

4.3.10

4.3.10

4.5

10.1

10.2**

10.2.1**

10.2.2**

10.2.3**

10.2.4**

10.2.5**

Eleventh Supplemental Indenture, dated as of December 17,2020, by and among OneMain Finance Corporation, 
OneMain Holdings, Inc., as Guarantor, and Wilmington Trust, National Association as Trustee (including form 
of 4.00% Senior Notes due 2030 included therein as Exhibit A). Incorporated by reference to Exhibit 4.2 to our 
Current Report on Form 8-K on December 17, 2020.

Twelfth Supplemental Indenture, dated as of June 22, 2021, by and among OneMain Finance Corporation, 
OneMain Holdings, Inc., as Guarantor, and Wilmington Trust, National Association as Trustee (including form 
of 3.500% Senior Notes due 2027 included therein as Exhibit A). Incorporated by reference to Exhibit 4.2 to our 
Current Report on Form 8-K on June 22, 2021.

Thirteenth Supplemental Indenture, dated as of August 11, 2021, by and among OneMain Finance 
Corporation, OneMain Holdings, Inc., as Guarantor, and Wilmington Trust, National Association as Trustee 
(including form of 3.875% Senior Notes due 2028 included therein as Exhibit A). Incorporated by reference to 
Exhibit 4.2 to our Current Report on Form 8-K on August 11, 2021.

Fourteenth Supplemental Indenture, dated as of June 20, 2023, among OneMain Finance Corporation, OneMain 
Holdings, Inc., Wilmington Trust, National Association and HSBC Bank USA, National Association. 
Incorporated by reference to Exhibit 4.1 to our Current Report on Form 8-K on June 21, 2023.

Fifteenth Supplemental Indenture relating to the Notes, dated as of June 22, 2023 among OneMain Finance 
Corporation, OneMain Holdings, Inc. and HSBC Bank USA, National Association, as series trustee (including 
the form of 9.000% Senior Notes due 2029 included therein as Exhibit A). Incorporated by reference to Exhibit 
4.2 to our Current Report on Form 8-K on June 22, 2023.

Sixteenth Supplemental Indenture relating to the Notes, dated as of December 13, 2023, among OneMain 
Finance Corporation, OneMain Holdings, Inc. and HSBC Bank USA, National Association, as series trustee 
(including the form of the 7.875% Senior Notes due 2030 included therein as Exhibit A). Incorporated by 
reference to Exhibit 4.2 to our Current Report on Form 8-K on December 13, 2023.

Description of the registrant's securities registered pursuant to section 12 of the Securities Exchange Act of 
1934. Incorporated by reference to Exhibit 4.5 to OMH’s Annual Report on Form 10-K for the year ended 
December 31, 2019, filed on February 14, 2020.

Form of Indemnification Agreement. Incorporated by reference to Exhibit 10.2 to OMH’s Current Report on 
Form 8-K filed on June 25, 2018.

OneMain Holdings, Inc. Amended 2013 Omnibus Incentive Plan. Incorporated by reference to Exhibit 10.2 to 
OMH’s Annual Report on Form 10-K for the year ended December 31, 2020 filed on February 9, 2021.

OneMain Holdings, Inc. Amended and Restated Annual Leadership Incentive Plan, effective retroactively to 
January 1, 2016. Incorporated by reference to Exhibit 10.16 to OMH’s Annual Report on Form 10-K for the 
year ended December 31, 2015, filed on February 29, 2016.

Form of Restricted Stock Award Agreement under the OneMain Holdings, Inc. (formerly Springleaf Holdings, 
Inc.) 2013 Omnibus Incentive Plan (Employees). Incorporated by reference as Exhibit 10.1 to OMH’s Quarterly 
Report on Form 10-Q for the period ended March 31, 2016, filed on May 6, 2016.

Form of Restricted Stock Award Agreement under the OneMain Holdings, Inc. (formerly Springleaf Holdings, 
Inc.) 2013 Omnibus Incentive Plan (Non-Employee Directors). Incorporated by reference to Exhibit 10.10 to 
Amendment No. 2 to OMH’s Form S-1 filed on October 1, 2013.

Form of Restricted Stock Unit Award Agreement under the OneMain Holdings, Inc. Amended 2013 Omnibus 
Incentive Plan (Non-Employee Directors). Incorporated by reference to Exhibit 10.2.4 to our Annual Report on 
Form 10-K for the year ended December 31, 2020 filed on February 9, 2021.

Form of Restricted Stock Unit Award Agreement under the OneMain Holdings, Inc. Amended 2013 Omnibus 
Incentive Plan (Employees). Incorporated by reference to Exhibit 10.2.5 to our Annual Report on Form 10-K 
for the year ended December 31, 2020 filed on February 9, 2021.

10.2.5.1** Form of Restricted Stock Unit Award Agreement under the OneMain Holdings, Inc. Amended 2013 Omnibus 
Incentive Plan (Employees). Incorporated by reference to Exhibit 10.2.5.1 to our Annual Report on Form 10-K 
for the year ended December 31, 2020 filed on February 9, 2021.

10.2.6**

Form of Restricted Stock Unit Award Agreement under the OneMain Holdings, Inc. Amended 2013 Omnibus 
Incentive Plan (Executive Team), effective for grants on or after July 16, 2021. Incorporated by reference to 
Exhibit 10.1 to our Quarterly Report on Form 10-Q for the quarter ended September 30, 2021 filed on October 
21, 2021.

134

                   
Exhibit
10.2.7**

10.2.8**

Form of Performance-Based Restricted Stock Unit Award Agreement under the OneMain Holdings, Inc. 
Amended 2013 Omnibus Incentive Plan, effective for grants on or after January 20, 2023. Incorporated by 
reference to Exhibit 10.2.7 to our Annual Report on Form 10-K for the year ended December 31, 2022 filed on 
February 10, 2023.

Form of Cash-Settled Stock-Based Award Agreement under the OneMain Holdings, Inc. Amended and Restated 
2013 Omnibus Incentive Plan. Incorporated by reference to Exhibit 10.4 to OMH’s Quarterly Report on Form 
10-Q for the quarter ended September 30, 2019, filed on November 1, 2019.

10.2.8.1** Form of Amendment Number 1 to Cash-Settled Stock-Based Award Agreement under the OneMain Holdings, 

Inc. Amended 2013 Omnibus Incentive Plan (for executive officers other than the Chief Executive Officer). 
Incorporated by reference to Exhibit 10.3 to our Quarterly Report on Form 10-Q for the quarter ended 
September 30, 2021 filed on October 21, 2021.

10.3**

10.4**

10.5**

10.7**

Amendment to Springleaf Finance, Inc. Excess Retirement Income Plan, effective as of December 19, 2012. 
Incorporated by reference to Exhibit 10.5 to Springleaf Finance Corporation’s (File No. 1-06155) Annual 
Report on Form 10-K for the year ended December 31, 2012, filed on March 19, 2013.

OneMain Holdings, Inc. Nonqualified Deferred Compensation Plan. Incorporated by reference to Exhibit 10.1 
to OMH’s Current Report on Form 8-K filed on October 18, 2021.

OneMain Holdings, Inc. Nonqualified Deferred Compensation Plan Adoption Agreement. Incorporated by 
reference to Exhibit 10.2 to OMH’s Current Report on Form 8-K filed on October 18, 2021.

Employment Agreement, dated as of July 10, 2018, among OneMain Holdings, Inc., OneMain General Services 
Corporation and Douglas H. Shulman. Incorporated by reference to Exhibit 10.1 to OMH’s Current Report on 
Form 8-K filed on July 13, 2018.

10.7.1**

Amended and Restated Cash-Settled Option Award Agreement under the Amended and Restated 2013 Omnibus 
Incentive Plan, dated as of July 26, 2019, by and between OneMain Holdings, Inc. and Douglas H. Shulman.  
Incorporated by reference to Exhibit 10.5 to OMH’s Quarterly Report on Form 10-Q for the quarter ended 
September 30, 2019, filed on November 1, 2019.

10.7.1.1** Amendment Number 1 to Amended and Restated Cash-Settled Option Award Agreement (Chief Executive 

Officer). Incorporated by reference to Exhibit 10.4 to our Quarterly Report on Form 10-Q for the quarter ended 
September 30, 2021 filed on October 21, 2021.

10.8

10.8.1

10.8.2

10.9

10.10

10.11

Amended and Restated Stockholders Agreement dated as of June 25, 2018 between OneMain Holdings, Inc. 
(formerly Springleaf Holdings, Inc.) and OMH Holdings, L.P. Incorporated by reference to Exhibit 10.1 to 
OMH’s Current Report on Form 8-K filed on June 25, 2018.

Joinder Agreement dated December 16, 2019 to the Amended and Restated Stockholders Agreement dated as of 
June 25, 2018 between OneMain Holdings, Inc. and OMH Holdings, L.P. by OMH (ML), L.P. and V-OMH 
(ML) II, L.P. Incorporated by reference to Exhibit 10.8.1 to OMH’s Annual Report on Form 10-K filed on 
February 14, 2020.

Joinder Agreement dated October 14, 2021 to the Amended and Restated Stockholders Agreement dated as of 
June 25, 2018 between OneMain Holdings, Inc., OMH Holdings, L.P. and Uniform InvestCo GP LLC, 
Incorporated by reference to Exhibit 10.8.2 to OMH’s Annual Report on Form 10-K filed on February 11, 2022.

Guaranty, dated as of December 30, 2013, by OneMain Holdings, Inc. (formerly Springleaf Holdings, Inc.) in 
respect of Springleaf Finance Corporation’s 8.250% Senior Notes due 2023. Incorporated by reference to 
Exhibit 10.1 to OMH’s Current Report on Form 8-K filed on January 3, 2014 (File No. 001-36129).

Guaranty, dated as of December 30, 2013, by OneMain Holdings, Inc. (formerly Springleaf Holdings, Inc.) in 
respect of Springleaf Finance Corporation’s 60-year junior subordinated debentures. Incorporated by reference 
to Exhibit 10.5 to OMH’s Current Report on Form 8-K filed on January 3, 2014 (File No. 001-36129).

Trust Guaranty, dated as of December 30, 2013, by OneMain Holdings, Inc. (formerly Springleaf Holdings, 
Inc.) in respect of Springleaf Finance Corporation’s trust preferred securities. Incorporated by reference to 
Exhibit 10.6 to OMH’s Current Report on Form 8-K filed on January 3, 2014 (File No. 001-36129).

10.12**

Letter Agreement by and between OneMain General Services Corporation and Rajive Chadha, dated June 4, 
2019. Incorporated by reference to Exhibit 10.1 to OMH’s Quarterly Report on Form 10-Q for the quarter ended 
March 31, 2020, filed on April 29, 2020.

21.1

23.1

Subsidiaries of OneMain Holdings, Inc. and OneMain Finance Corporation

Consent of PricewaterhouseCoopers LLP relating to financial statements of OneMain Holdings, Inc.

135

                   
Exhibit

23.2

31.1

31.2

31.3

31.4

32.1

32.2

97

101

Consent of PricewaterhouseCoopers LLP relating to financial statements of OneMain Finance Corporation

Rule 13a-14(a)/15d-14(a) Certifications of the President and Chief Executive Officer of OneMain Holdings, Inc.

Rule 13a-14(a)/15d-14(a) Certifications of the Executive Vice President and Chief Financial Officer of 
OneMain Holdings, Inc.
Rule 13a-14(a)/15d-14(a) Certifications of the President and Chief Executive Officer of OneMain Finance 
Corporation

Rule 13a-14(a)/15d-14(a) Certifications of the Executive Vice President and Chief Financial Officer of 
OneMain Finance Corporation

Section 1350 Certifications of OneMain Holdings, Inc.

Section 1350 Certifications of OneMain Finance Corporation

Policy Relating to Recovery of Erroneously Awarded Compensation

Interactive data files pursuant to Rule 405 of Regulation S-T, formatted in Inline XBRL:
   (i)    Consolidated Balance Sheets,
   (ii)   Consolidated Statements of Operations,
   (iii)  Consolidated Statements of Comprehensive Income,
   (iv)  Consolidated Statements of Shareholder’s Equity,
   (v)   Consolidated Statements of Cash Flows, and
   (vi)  Notes to the Consolidated Financial Statements.

104

Cover Page Interactive Data File in Inline XBRL format (Included in Exhibit 101).

*      Schedules and exhibits have been omitted pursuant to Item 601(b)(2) of Regulation S-K. The Company agrees to furnish supplementally 

a copy of any omitted exhibit or schedule to the SEC upon request.

**    Management contract or compensatory plan or arrangement.

136

                                      
                   
OMH Signatures

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this 
report to be signed on its behalf by the undersigned, thereunto duly authorized, on February 13, 2024.

ONEMAIN HOLDINGS, INC.

(Registrant)

By:

/s/  Micah R. Conrad

Micah R. Conrad

Executive Vice President and Chief Financial Officer
(Duly Authorized Officer and Principal Financial Officer)

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following 
persons on behalf of the registrant and in the capacities indicated on February 13, 2024.

/s/  Douglas H. Shulman
Douglas H. Shulman

(President, Chief Executive Officer, Chairman of the Board, 
and Director — Principal Executive Officer)

/s/  Aneek S. Mamik
Aneek S. Mamik

(Director)

/s/  Micah R. Conrad

Micah R. Conrad

(Executive Vice President and Chief Financial Officer — 
Principal Financial Officer)

/s/  Valerie Soranno Keating

Valerie Soranno Keating

(Director)

/s/  Michael A. Hedlund

Michael A. Hedlund

(Senior Vice President and Group Controller —  
Principal Accounting Officer)

/s/  Roy A. Guthrie

Roy A. Guthrie

(Director)

/s/  Toos N. Daruvala
Toos N. Daruvala

(Director)

/s/  Richard A. Smith

Richard A. Smith

(Director)

/s/  Phyllis R. Caldwell
Phyllis R. Caldwell

(Director)

/s/  Philip L. Bronner
Philip L. Bronner

(Director)

137

                   
OMFC Signatures

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this
report to be signed on its behalf by the undersigned, thereunto duly authorized, on February 13, 2024.

ONEMAIN FINANCE CORPORATION
(Registrant)

By:

/s/  Matthew W. Vaughan

Matthew W. Vaughan

Vice President - Senior Managing Director and 
Chief Financial Officer
(Duly Authorized Officer and Principal Financial Officer)

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following 
persons on behalf of the registrant and in the capacities indicated on February 13, 2024.

/s/   Micah R. Conrad

Micah R. Conrad
(President, Chief Executive Officer, and Director
 — Principal Executive Officer)

/s/  Matthew W. Vaughan

Matthew W. Vaughan
(Vice President - Senior Managing Director, Chief Financial Officer, and 
Director  —  Principal Financial Officer)

/s/  Jeannette Osterhout
Jeannette Osterhout

(Executive Vice President and Director)

/s/  Michael A. Hedlund
Michael A. Hedlund

(Senior Vice President and Group Controller — 
Principal Accounting Officer)

138

                   
Exhibit 21.1

Subsidiaries of OneMain Holdings, Inc. *

AGFC Capital Trust I

American Health and Life Insurance Company

Chicago River Funding, LLC

Columbia River Funding, LLC

CommoLoCo, Inc.

CREDITHRIFT of Puerto Rico, Inc.

Hubbard River Funding, LLC

Hudson River Funding, LLC

MorEquity, Inc.

Mystic River Funding, LLC

New River Funding, LLC 

New River Funding Trust

OMF Services, LLC

OneMain Alliance, LLC

OneMain Assurance Services, LLC

OneMain Consumer Loan, Inc.

OneMain Direct Auto Funding, LLC

OneMain Direct Auto Receivables Trust 2018-1

OneMain Direct Auto Receivables Trust 2019-1

OneMain Direct Auto Receivables Trust 2021-1

OneMain Direct Auto Receivables Trust 2022-1

OneMain Direct Auto Receivables Trust 2023-1

OneMain Financial Auto Funding I, LLC

OneMain Financial CC Transferor, LLC

OneMain Financial (HI), Inc.

OneMain Financial Funding III, LLC

OneMain Financial Funding VII, LLC

OneMain Financial Funding VIII, LLC

OneMain Financial Funding IX, LLC

OneMain Financial Funding X, LLC

OneMain Financial Funding XI, LLC

OneMain Financial Funding XII, LLC

OneMain Financial Group, LLC

OneMain Financial Holdings, LLC

OneMain Financial Insurance Agency of Florida, LLC

OneMain Financial Insurance Agency of Washington, LLC

OneMain Financial Issuance Trust 2017-1

OneMain Financial Issuance Trust 2018-2

OneMain Financial Issuance Trust 2019-A

OneMain Financial Issuance Trust 2019-2

OneMain Financial Issuance Trust 2020-1

OneMain Financial Issuance Trust 2020-2

OneMain Financial Issuance Trust 2021-1

OneMain Financial Issuance Trust 2022-S1

OneMain Financial Issuance Trust 2022-2

Jurisdiction of
Incorporation

Delaware

Texas

Delaware

Delaware

Puerto Rico

Puerto Rico

Delaware

Delaware

Nevada

Delaware

Delaware

Delaware

Delaware

Texas

Texas

Delaware

Delaware

Delaware

Delaware

Delaware

Delaware

Delaware

Delaware

Delaware

Hawaii

Delaware

Delaware

Delaware

Delaware

Delaware

Delaware

Delaware

Delaware

Delaware

Florida

Washington

Delaware

Delaware

Delaware

Delaware

Delaware

Delaware

Delaware

Delaware

Delaware

Subsidiaries of OneMain Holdings, Inc. *

OneMain Financial Issuance Trust 2022-3

OneMain Financial Issuance Trust 2023-1

OneMain Financial Issuance Trust 2023-2

OneMain Financial of Minnesota, Inc.

OneMain Financial, Inc.

OneMain Financial Term Funding I, LLC

OneMain General Services Corporation

OneMain Mortgage Services, Inc.

OneMain Trim, LLC

River Thames Funding, LLC

Second Street Funding Corporation

Seine River Funding, LLC

Sixth Street Funding LLC

SpringCastle Holdings, LLC

Springleaf Acquisition Corporation

Springleaf Asset Holding II, Inc.

Springleaf Asset Holding, Inc.

Springleaf Branch Holding Company

Springleaf Consumer Loan Holding Company

Springleaf Consumer Loan of Pennsylvania, Inc.

Springleaf Consumer Loan of West Virginia, Inc.

Springleaf Depositor LLC

Springleaf Documentation Services, Inc.

Springleaf Finance Commercial Corp.

Springleaf Financial Asset Holdings, LLC

Springleaf Financial Cash Services, Inc.

Springleaf Financial Center Thrift Company

Springleaf Financial Funding Company

Springleaf Financial Funding Company II

Springleaf Financial Funding II Holding Company

Springleaf Funding I, LLC

Springleaf Funding II, LLC

Springleaf Mortgage Holding Company

Springleaf Properties, Inc.

St. Lawrence River Funding, LLC

Thayer Brook Funding, LLC

Third Street Funding LLC

Triton Insurance Company

Wilmington Finance, Inc.

*      OneMain Finance Corporation is a wholly owned direct subsidiary of OneMain Holdings, Inc.

Jurisdiction of
Incorporation

Delaware

Delaware

Delaware

Minnesota

West Virginia

Delaware

Delaware

Delaware

Delaware

Delaware

Delaware

Delaware

Delaware

Delaware

Delaware

Delaware

Delaware

Delaware

Delaware

Pennsylvania

West Virginia

Delaware

California

Indiana

Delaware

Delaware

California

Delaware

Delaware

Delaware

Delaware

Delaware

Delaware

Indiana

Delaware

Delaware

Delaware

Texas

Delaware

                                      
Exhibit 23.1

CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

We hereby consent to the incorporation by reference in the Registration Statements on Form S-3 (No. 333-274956) and S-8 (No. 333-261417) 
of OneMain Holdings, Inc. of our report dated February 13, 2024 relating to the financial statements and the effectiveness of internal control 
over financial reporting, which appears in this Form 10-K.

/s/ PricewaterhouseCoopers LLP

Dallas, Texas
February 13, 2024

Exhibit 23.2

CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

We hereby consent to the incorporation by reference in the Registration Statement on Form S-3 (No. 333-274956-01) of OneMain Finance 
Corporation of our report dated February 13, 2024 relating to the financial statements, which appears in this Form 10-K.

/s/ PricewaterhouseCoopers LLP

Dallas, Texas
February 13, 2024

Exhibit 31.1

Certifications

I, Douglas H. Shulman, President and Chief Executive Officer, certify that:

1.

I have reviewed this Annual Report on Form 10-K of OneMain Holdings, Inc. (the “registrant”);

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact 

necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with 
respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all 

material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in 
this report;

4.

The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as 
defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act 
Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under 
our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is 
made known to us by others within those entities, particularly during the period in which this report is being prepared;

b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be 

designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the 
preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c)

Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our 
conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this 
report based on such evaluation; and

d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the 
registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has 
materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; 
and

5.

The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial 
reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the 
equivalent functions):

a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting 

which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial 
information; and

b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the 

registrant’s internal control over financial reporting.

Date: February 13, 2024

/s/ Douglas H. Shulman

Douglas H. Shulman

President and Chief Executive Officer

Exhibit 31.2

Certifications

I, Micah R. Conrad, Executive Vice President and Chief Financial Officer, certify that:

1.

I have reviewed this Annual Report on Form 10-K of OneMain Holdings, Inc. (the “registrant”);

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact 

necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with 
respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all 

material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in 
this report;

4.

The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as 
defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act 
Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under 
our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is 
made known to us by others within those entities, particularly during the period in which this report is being prepared;

b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be 

designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the 
preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c)

Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our 
conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this 
report based on such evaluation; and

d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the 
registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has 
materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; 
and

5.

The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial 
reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the 
equivalent functions):

a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting 

which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial 
information; and

b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the 

registrant’s internal control over financial reporting.

Date: February 13, 2024

/s/ Micah R. Conrad

Micah R. Conrad

Executive Vice President and Chief Financial Officer

(Duly Authorized Officer and Principal Financial Officer)

Exhibit 31.3

Certifications

I, Micah R. Conrad, President and Chief Executive Officer, certify that:

1.

I have reviewed this Annual Report on Form 10-K of OneMain Finance Corporation (the “registrant”);

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact 

necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with 
respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all 

material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in 
this report;

4.

The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as 
defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act 
Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under 
our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is 
made known to us by others within those entities, particularly during the period in which this report is being prepared;

b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be 

designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the 
preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c)

Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our 
conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this 
report based on such evaluation; and

d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the 
registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has 
materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; 
and

5.

The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial 
reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the 
equivalent functions):

a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting 

which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial 
information; and

b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the 

registrant’s internal control over financial reporting.

Date: February 13, 2024

/s/ Micah R. Conrad

Micah R. Conrad

President and Chief Executive Officer

Exhibit 31.4

Certifications

I, Matthew W. Vaughan, Vice President - Senior Managing Director and Chief Financial Officer, certify that:

1.

I have reviewed this Annual Report on Form 10-K of OneMain Finance Corporation (the “registrant”);

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact 

necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with 
respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all 

material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in 
this report;

4.

The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as 
defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act 
Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under 
our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is 
made known to us by others within those entities, particularly during the period in which this report is being prepared;

b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be 

designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the 
preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c)

Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our 
conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this 
report based on such evaluation; and

d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the 
registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has 
materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; 
and

5.

The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial 
reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the 
equivalent functions):

a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting 

which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial 
information; and

b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the 

registrant’s internal control over financial reporting.

Date: February 13, 2024

/s/ Matthew W. Vaughan

Matthew W. Vaughan

Vice President - Senior Managing Director and
Chief Financial Officer

(Duly Authorized Officer and Principal Financial Officer)

Exhibit 32.1

Certifications

In connection with the Annual Report on Form 10-K for the year ended December 31, 2023 of OneMain Holdings, Inc. (the “Company”) as 
filed with the Securities and Exchange Commission on the date hereof (the “Report”), each of Douglas H. Shulman, President and Chief 
Executive Officer of the Company, and Micah R. Conrad, Executive Vice President and Chief Financial Officer of the Company, hereby 
certify, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that:

(1) The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934, as amended; and

(2) The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of 

the Company.

/s/ Douglas H. Shulman

Douglas H. Shulman

President and Chief Executive Officer

/s/ Micah R. Conrad

Micah R. Conrad

Executive Vice President and Chief Financial Officer

Date: February 13, 2024

Exhibit 32.2

Certifications

In connection with the Annual Report on Form 10-K for the year ended  December 31, 2023 of OneMain Finance Corporation (the 
“Company”) as filed with the Securities and Exchange Commission on the date hereof (the “Report”), each of Micah R. Conrad, President 
and Chief Executive Officer of the Company, and Matthew W. Vaughan, Vice President - Senior Managing Director and Chief Financial 
Officer of the Company, hereby certify, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 
2002, that:

(1) The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934, as amended; and

(2) The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of 

the Company.

/s/ Micah R. Conrad

Micah R. Conrad

President and Chief Executive Officer

/s/ Matthew W. Vaughan

Matthew W. Vaughan

Vice President - Senior Managing Director and
Chief Financial Officer

Date: February 13, 2024

A message from 

the CEO to our 

shareholders  

and friends.

Dear Shareholders,

In 2023, OneMain continued to demonstrate why we are the 

lender of choice for the nonprime consumer, navigating a 

complex macroeconomic environment and finishing the year 

very well positioned for the future.

Our results in 2023 demonstrate how our business model allows us to deliver on our commitment to 

serve our customers and produce strong results for shareholders. That business model is built upon 

decades of experience in the nonprime space, unparalleled credit and balance sheet management 

and a nationwide branch network enhanced by digital and central capabilities. 

We have provided responsible lending solutions to hardworking Americans for more than 100 

years to help make brighter financial futures possible. We are committed to providing transparent, 

affordable products, delivered through a flexible omnichannel platform. 

In 2023, we served over 3 million customers, originated almost $13 billion in loans and grew our 

receivables to $22 billion.1  Capital generation, the key metric against which we measure financial 

performance and manage our business, was nearly $800 million.2

Our personal loan products remain at the core of our business. With the addition of our credit card 

products and expanded auto finance business, we have a powerful multi-product platform to  

CORPORATE INFORMATION

BOARD OF DIRECTORS

Douglas H. Shulman 
Chairman of the Board and Chief Executive Officer 

Toos N. Daruvala 
Director

Roy A. Guthrie 
Lead Independent Director 

Valerie Soranno Keating 
Director 

Philip L. Bronner 
Director 

Phyllis R. Caldwell 
Director

Aneek S. Mamik 
Director 

Richard A. Smith 
Director

Stock Transfer Agent Information
Equiniti Trust Company, LLC
48 Wall Street, Floor 23
New York, NY  10005 
Phone: 800-468-9716 
helpAST@equiniti.com 

Independent Registered Public  
Accounting Firm
PricewaterhouseCoopers LLP  
2121 North Pearl Street Suite 2000 
Dallas, TX  75201  

OneMain Investor Relations

575 5th Avenue, 27th Floor 
New York, NY 10017 
Phone: 212-359-2432  
http://investor.onemainfinancial.com 

Stock Listing
The company’s common stock is traded on the  
New York Stock Exchange under the symbol OMF.   

Annual Meeting
2024 Annual Meeting of Stockholders 
Wednesday, June 12, 9:30 a.m. Central Time 
at our corporate offices located at 
601 NW Second Street 
Evansville, Indiana 47708 

Investor Information 
The Company’s Annual Report on Form 10-K, Corporate 
Governance Guidelines, Code of Business Conduct and 
Ethics, Code of Ethics for Principal Executive and Senior 
Financial Officers, Board committee charters and other 
investor information may be accessed via the Internet 
at http://investor.onemainfinancial.com and are also 
available, free of charge, upon request directly to the 
company as follows: OneMain Holdings, Inc. 601 NW 
Second Street  Evansville, IN 47708 Attention: Corporate 
Secretary, Legal Department

ONEMAIN ANNUAL REPORT 2023

ONEMAIN ANNUAL REPORT 2023

  
 
 
 
 
 
 
 
 
 
ANNUAL

2023

REPORT

OneMain Holdings, Inc.

ONEMAIN HOLDINGS, INC.   /   601 NW Second Street   /   Evansville, IN 47708