OTP BANK PLC. INTEGRATED ANNUAL REPORT 2023 BUDAPEST, 26 APRIL 2024 Dear Shareholders! OTP Bank Plc. hereby provides you with the Integrated Annual Report of OTP Bank Plc. for the year 2023, which is based on the audited financial statements approved by the Annual General Meeting of the Company on 26 April 2024. On behalf of OTP Bank Plc. we declare that, to the best of our knowledge, the separate and consolidated financial statements which have been prepared in accordance with the applicable accounting standards, present a true and fair view of the assets, liabilities, financial position and profit and loss of OTP Bank Plc. and its consolidated subsidiaries and associates, and give a fair view of the position, development and performance of OTP Bank Plc. and its consolidated subsidiaries and associates, describing the principal risks and uncertainties, and do not conceal facts or information which are relevant to the evaluation of the Issuer’s position. 26 April 2024, Budapest dr. Sándor Csányi Chairman & CEO László Bencsik Deputy CEO INTEGRATED ANNUAL REPORT 2023 2 CONTENTS CHAIRMAN GREETINGS ............................................................................................... 4 BUSINESS REPORT 2023 (SEPARATE) .................................................................................. 5 BUSINESS REPORT 2023 (CONSOLIDATED) ........................................................................ 30 INDEPENDENT AUDITORS’ REPORTS 2023 (SEPARATE AND CONSOLIDATED, IN ACCORDANCE WITH IFRS) ................................................................................................. 230 SEPARATE FINANCIAL STATEMENTS IN ACCORDANCE WITH IFRS (2023) .................... 255 CONSOLIDATED FINANCIAL STATEMENTS IN ACCORDANCE WITH IFRS (2023) ........... 408 OTHER INFORMATIONS ...................................................................................................... 634 CORPORATE GOVERNANCE ................................................................................................... 635 ANNEX TO SUSTAINABILITY REPORT .................................................................................... 644 UNEP FI PRINCIPLES FOR RESPONSIBLE BANKING REPORT............................................. 653 INDEPENDENT ACCOUNTANT’S ASSURANCE REPORT ON SUSTAINABILITY REPORTING ...................................................................................... 668 INTEGRATED ANNUAL REPORT 2023 3 CHAIRMAN GREETINGS GRI 2-22 2023 was OTP Group’s most successful year to date, and our performance clearly indicates that we have become one of the leading financial groups in the region. The Group’s balance sheet total exceeded EUR 100 billion and its profit after tax amounted to EUR 2.5 billion. Last year, we successfully completed two acquisitions, the purchase of NKBM in Slovenia was the Bank’s largest ever transaction, while the acquisition of Ipoteka Bank in Uzbekistan marked our exit from the Central and Eastern European region. The bank’s capital strength and stable liquidity position provide a favourabl e foundation for organic growth and further value-creating acquisitions, improving our market positions even further. OTP Group’s engagement to meeting its ambitious sustainability targets remains unbroken. We doubled our green loan and bond portfolio during the year, reaching and even exceeding the target set for 2023 by more than HUF 200 billion. At year-end, the Banking Group’s green loan portfolio amounted to HUF 656 billion. Corporate lending accounts for the largest share of the portfolio, within whic h project financing represents the largest ratio. Corporate lending has also accounted for the bulk of this year’s growth, but we expect to see more expansion in the retail sector and with small and medium-sized enterprises in the coming period. An important step during the year was the extension of our corporate green loan framework to the group level, involving seven subsidiary banks. This clearly defines which loans qualify as green, which activities and sectors we focus on, and provides the basis for the green rating system we have also developed for the various loans. Obtaining reliable data on environmental performance is as much a challenge for OTP Group as it is for other market players worldwide. But these are as important when building a gre en portfolio as when assessing the impact of the total portfolio of financed loans. It is reassuring that there is continuous and dynamic progress in this area. Because of its awareness-raising effect, I believe it is a good idea for our retail customers to be able to track their estimated carbon emissions related to their purchases in their mobile bank, which also encourages more environmentally-conscious choices. In recent years, we have seen a significant increase in phishing attempts against customers. We have always made the security of our systems a top priority, improving it on an ongoing basis, and we support the protection of our customers with awareness messages and campaigns, as well as strategic partnerships at Group level. OTP Group is similarly committed to improving the financial awareness of the population, and we are taking action to this end in all our countries of operation. Every year, OTP Group’s foundations provide training to tens of thousands of young people, expanding their knowledge and shaping their awareness, and we are actively involved in a number of financial awareness initiatives and hundreds of our employees volunteer in this field. You are kindly invited to review the following pages to see the Banking Group’s financial result s and its activities promoting sustainable development. Yours sincerely, Dr. Sándor Csányi Chairman and CEO INTEGRATED ANNUAL REPORT 2023 4 BUSINESS REPORT 2023 (SEPARATE) INTEGRATED ANNUAL REPORT 2023 5 OTP BANK BUSINESS REPORT 2023 (SEPARATE) SEPARATE STATEMENT OF FINANCIAL POSITION AS AT 31 DECEMBER 2023 (in HUF million) Note 31 December 2023 31 December 2022 Cash, amounts due from banks and balances with the National Bank of Hungary Placements with other banks Repo receivables Financial assets at fair value through profit or loss Financial assets at fair value through other comprehensive income Securities at amortised cost Loans at amortised cost Loans mandatorily measured at fair value through profit or loss Investments in subsidiaries Property and equipment Intangible assets Right of use assets Investment properties Deferred tax assets Current tax assets Derivative financial assets designated as hedge accounting relationships Non-current assets held for sale Other assets TOTAL ASSETS Amounts due to banks and deposits from the National Bank of Hungary and other banks Repo liabilities Deposits from customers Leasing liabilities Liabilities from issued securities Financial liabilities designated at fair value through profit or loss Derivative financial liabilities designated as held for trading Derivative financial liabilities designated as hedge accounting relationships Deferred tax liabilities Current tax liabilities Provisions Other liabilities Subordinated bonds and loans TOTAL LIABILITIES Share capital Retained earnings and reserves Treasury shares 5. 6. 7. 8. 9. 10. 11. 11. 12. 13. 13. 14. 34. 34. 15. 46. 16. 17. 18. 19. 20. 21. 22. 23. 34. 34. 24. 24. 25. 26. 27. 28. 2,708,232 2,702,433 201,658 257,535 559,527 2,710,848 4,681,359 934,848 2,001,952 107,306 98,115 66,222 4,203 408 - 21,628 130,718 365,961 1,092,198 2,899,829 246,529 410,012 797,175 3,282,373 4,825,040 793,242 1,596,717 94,564 69,480 39,882 4,207 35,742 1,569 47,220 - 329,752 17,552,953 16,565,531 1,761,579 443,694 10,734,325 68,282 1,163,109 19,786 183,565 27,423 - 14,393 22,497 295,399 520,296 1,736,128 408,366 11,119,158 41,464 498,709 16,576 373,401 50,623 - 3,199 29,656 313,188 294,186 15,254,348 14,884,654 28,000 2,276,759 (6,154) 28,000 1,655,601 (2,724) TOTAL SHAREHOLDERS' EQUITY 2,298,605 1,680,877 TOTAL LIABILITIES AND SHAREHOLDERS' EQUITY 17,552,953 16,565,531 SEPARATE STATEMENT OF PROFIT OR LOSS FOR THE YEAR ENDED 31 DECEMBER 2023 INTEGRATED ANNUAL REPORT 2023 6 OTP BANK (in HUF million) Interest Income: Interest income calculated using the effective interest method Income similar to interest income Interest income and similar to interest income total Note 29. 29. BUSINESS REPORT 2023 (SEPARATE) Year ended 31 December 2023 Year ended 31 December 2022 1,227,173 795,906 721,679 377,231 2,023,079 1,098,910 Interest Expense: Interest expenses total NET INTEREST INCOME 29. (1,556,361) (802,020) 466,718 296,890 (Release of loss allowance) / Loss allowance on loan, placement and repo receivables losses (Release of loss allowance) / Loss allowance on securities at fair value through other comprehensive income and on securities at amortised cost (Release of provision) / Provision for loan commitments and financial guarantees given Change in the fair value attributable to changes in the credit risk of loans mandatorily measured at fair value through profit of loss Risk cost total 6., 7., 11., 30. 8,616 (47,687) 9., 10., 30. 11,879 (53,238) 24., 30. 7,172 (5,541) 45.4. (980) 26,687 11,872 (94,594) NET INTEREST INCOME AFTER RISK COST 493,405 202,296 LOSSES ARISING FROM DERECOGNITION OF FINANCIAL ASSETS MEASURED AT AMORTISED COST MODIFICATION LOSS Income from fees and commissions Expenses from fees and commissions NET PROFIT FROM FEES AND COMMISSIONS Foreign exchange (losses) and gains Gains and (losses) on securities, net Gains / (losses) on financial instruments at fair value through profit or loss Net results on derivative instruments and hedge relationships Dividend income Other operating income Other operating expenses NET OPERATING INCOME Personnel expenses Depreciation and amortization Other administrative expenses OTHER ADMINISTRATIVE EXPENSES PROFIT BEFORE INCOME TAX Income tax PROFIT AFTER INCOME TAX Earnings per share (in HUF) Basic Diluted 4. 31. 31. 32. 32. 32. 32. 32. 33. 33. 33. 33. 33. 34. 43. 43. (19,707) (56,195) (9,017) (14,856) 402,885 (78,755) 324,130 (12,269) 7,073 362,444 (66,087) 296,357 541 (10,605) 91,268 (18,790) 13,055 275,705 26,184 63,590 464,606 (195,404) (50,814) (281,918) (528,136) 725,281 (70,293) 654,988 2,344 2,344 9,917 194,526 13,775 (131,942) 57,422 (154,303) (46,738) (290,989) (492,030) (7,006) 13,638 6,632 24 24 INTEGRATED ANNUAL REPORT 2023 7 OTP BANK BUSINESS REPORT 2023 (SEPARATE) SEPARATE STATEMENT OF COMPREHENSIVE INCOME FOR THE YEAR ENDED 31 DECEMBER 2023 (in HUF million) Year ended 31 December 2023 Year ended 31 December 2022 Note PROFIT AFTER INCOME TAX 654,988 6,632 Items that may be reclassified subsequently to profit or loss: Fair value adjustment of debt instruments at fair value through other comprehensive income Deferred tax related to fair value adjustment of debt instruments at fair value through other comprehensive income 34. Gains / (Losses) on separated currency spread of financial instruments designated as hedging instrument Deferred tax related to (losses) / gains on separated currency spread of financial instruments designated as hedging instrument 34. (Losses) / Gains on derivative financial instruments designated as cash flow hedge Deferred tax related to gains on derivative financial instruments designated as cash flow hedge 34. Items that will not be reclassified to profit or loss: Gains on equity instruments at fair value through other comprehensive income Fair value adjustment of equity instruments at fair value through other comprehensive income Deferred tax related to equity instruments at fair value through other comprehensive income 34. Total TOTAL COMPREHENSIVE INCOME 37,917 (55,804) (3,503) 5,186 3,752 (4,887) (338) 440 5,700 (5,641) - - 3,308 (374) - 2,675 61 (41) 46,462 (58,011) 701,450 (51,379) INTEGRATED ANNUAL REPORT 2023 8 OTP BANK BUSINESS REPORT 2023 (SEPARATE) POST-BALANCE SHEET EVENTS Post-balance sheet events cover the period until 20 February 2024. Hungary • On 23 January 2023 OTP Bank announced that notes were issued with a value date of 31 January 2024, in the aggregate nominal amount of EUR 600 million. The 5 years, Non-Call 4 years Senior Preferred Notes were priced on 23 January 2024. • On 26 January 2024 Scope Ratings affirmed Hungary's long-term local- and foreign-currency issuer and senior unsecured debt ratings at ‘BBB’ with stable outlook. • On 29 January 2024 the Ministry for National Economy announced that following discussions between the Government and the Banking Association, based on the banks' voluntary commitment, from 1 February to 1 May 2024, the interest margin above BUBOR rate for newly contracted Hungarian Forint-based, variable- rate corporate loan contracts (regardless of the purpose of the loan) will be 0%, and the margin will remain at 0% for 6 months from the date of disbursement of the loan, after which it may return to the normal level. At the same time, the Government indicated that the rate cap on outstanding variable rate MSE loans, which expires on 1 April 2024 according to the current legislation, will not be further extended. • On 30 January 2024 the National Bank of Hungary cut its key policy rate by 75 bps to 10.0%. • On 2 February 2024 OTP Bank announced that it decided to terminate the project aiming at establishing a consumer finance joint venture company with its partners in China with a 15%shareholding, as the condition precedents were not fulfilled until the pertaining contractual deadlines. • On 9 February 2024 OTP Bank announced that it concluded a share sale and purchase agreement to sell its directly and indirectly owned 100% shareholding in OTP Bank Romania S.A. to Banca Transilvania S.A. (‘BT’). OTP Group is also selling its 100% shareholdings in its other Romanian subsidiaries, OTP Leasing Romania IFN S.A. and OTP Asset Management S.A.I. S.A. to BT under the transaction. The financial closing of the transaction is expected in 2024 subject to the necessary regulatory approvals. • On 12 February 2024 OTP Bank received a single permission from the Hungarian National Bank for the repurchase of treasury shares, accordingly the Bank is entitled to repurchase its own shares in the amount of HUF 60 billion until 31 December 2024. The total amount specified in the permission shall immediately be deducted from the own funds in accordance with the law. INTEGRATED ANNUAL REPORT 2023 9 OTP BANK ACQUISITIONS BUSINESS REPORT 2023 (SEPARATE) On 31 May 2021 OTP Bank signed a share sale and purchase agreement on purchasing 100% shareholding of OTP Luxembourg S.a.r.l. and its subsidiaries – Nova KBM d.d. and Aleja Finance d.o.o., which are 80% owned by funds managed by affiliates of Apollo Global Management, Inc. and 20% by EBRD. The financial closing of the transaction took place on 6 February 2023, after obtaining all the necessar y regulatory approvals. In line with the sale and purchase agreement concluded on 12 December 2022 between OTP Bank and the Ministry of Economy and Finance of the Republic of Uzbekistan, the first step of the Ipoteka Bank acquisition was completed on 13 June 2023. Consequently, OTP Bank became the majority shareholder of Ipoteka Bank by acquiring a 73.71% stake and became indirect shareholder of Ipoteka Bank’s wholly -owned subsidiaries. In the second step of the transaction, the shares that remained in the ownership of the Ministry will be bought three years after the first step. MACROECONOMIC OVERVIEW Following the rapid recovery after the Covid crisis and the outbreak of the Russian-Ukrainian war, inflation has already started to fall in advanced economies in 2023 and, as the year was nearing its end, the debate on the possible timing of an interest rate cut has begun. Meanwhile, the labour market remained tight, with low unemployment and strong wage dynamics. Developed markets’ long yields fell sharply by the end of 2023, from the multi-decade highs hit in the autumn. However, economic growth printed different patterns on the two sides of the Atlantic. In the USA, 2023 brought a much stronger-than-expected economic performance, and growth shifted into higher gear in the second half of the year. The robust figures were driven by supportive fiscal policy, a surge in household savings during the pandemic, and low interest rates on loans. Headline inflation peaked in June 2022 (+8.9%), but the subsequent decline briefly stalled in the middle of 2023. However, core inflation continued to fall, easing to 3.9% (y-o-y) by the end of 2023. The very loose fiscal policy, which raised the budget deficit from around 5% to 8% of GDP, required very tight monetary policy to bring inflation down. The Fed has aggressively raised the base rate to 5.25–5.5% while beginning to shrink its balance sheet. The energy crisis brought the euro area to its knees, and the economy has been unable to recover from it: amid high inflation and high interest rates, output has been practically stagnant since the 3Q of 2022. Countries with industries that used to rely heavily on Russian energy (e.g. Germany) were hit particularly hard. High interest rates have led to a slowdown in lending, which has also weighed on growth in Europe. Disinflation was very strong in the euro area in 2023: headline and core inflation fell to 2.8% and 3.3%, respectively by the end of the year. The biggest concern in this context is services sector CPI, which has been stagnant at 4.0% (y-o-y) since November 2023. Despite all the weakness in the economy and strong disinflation, the ECB has not yet considered cutting interest rates, and the euro area ended last year with a deposit rate of 4% and a lending rate of 4.5%. Hungary’s economy fell into a longer and deeper recession than the rest of the CEE region in 2023 (GDP y-o-y: 1Q:-0.9%; 2Q:-2.4%; 3Q:-0.4%). However, the recession ended in the third quarter, as growth started to pick up on quarterly basis, helped by the base effect of an unprecedented poor agriculture season in 2022. Inflation peaked at 25.7%, 10%points higher than the region's average, before disinflation started in the spring. From the middle of the year, real wages started to rise again on a monthly basis, but this was only very moderately passed on to consumer spending. Following an over 8% current account deficit in 2022, Hungary’s external balance turned into surplus last year, as gas prices collapsed and imports fell, due to a drop in domestic demand. The initial budget deficit target of 3.9% of GDP turned out to be unsustainable and ended up near 6% of GDP in 2023. The MNB cut the effective interest rate in several steps by 725 basis points, to 10.75% by the end of the year, which had been raised to 18% in autumn 2022, and the base rate regained its role in September, when the former overnight deposit facility was phased out. The EUR/HUF fell from around 400 at the beginning of the year to below 370 at one point in the summer, but stabilized around 380 by the end of 2023. Progress on EU funds was made at the end of last year when the European Commission approved the so-called horizontal enabling conditions for the judicial reform in December. The government was able to unblock about EUR 11 billion of EU funds, thanks to a range of measures implemented last year. INTEGRATED ANNUAL REPORT 2023 10 OTP BANK BUSINESS REPORT 2023 (SEPARATE) DIGITAL AND IT INNOVATIONS OTP Bank broadens the range of remotely available services continually. The number of our digitally active retail clients has far exceeded 2 million, and most of our clients now contact our Bank through mobile banking. Through the mobile application, in addition to the daily banking functions, our clients can purchase investment funds, bonds, car prize deposits, or apply for a new home savings product or tra vel insurance. In addition, thanks to the piggy bank function, our customers can set up savings goals and put money aside little by little for it, while selecting ‘Split the Bill’, they can easily allocate the costs of a dinner among the participants. The Bank focuses on the continuous upgrades of the Personal Finance Management (PFM) toolset, which supports our users in making more conscious financial decisions. The expense tracker service is already capable of handling user generated, personalized categories as well. The constant ascent in the ratio of our digitally active clients is supported by targeted online campaigns and continuous user education. Machine learning algorithms help the Bank processing all digital data for displaying relevant, personalized offers to the clients. By the end of 2023, nearly 2 million of our retail customers have registered for the new Digital Contract which allows them to apply for digital services via fully online processes. Several products are available via end-to-end online processes for example: retail clients can open a new account with selfie -identification, or contract for a personal loan or travel insurance digitally. VideoBank provides consulting service and application process for mortgages as well. W e received numerous positive feedback from clients using the channel. Our customers have access to the chat feature on the website, via our internet banking service and in the mobile application as well, therefore we serve client needs also via identified conversations. We are constantly improving our fraud prevention platform to better identify and prevent fraudulent activity targeting our digital service. In addition to our internet and mobile banking developments, in 2023 we have created a so -called Merchant Portal for partners holding card acceptance contracts, where they can reach analytics, statements and all related documents of card transactions made with us. INTEGRATED ANNUAL REPORT 2023 11 OTP BANK BUSINESS REPORT 2023 (SEPARATE) BRANCH NETWORK OF OTP BANK The Bank provides a full range of commercial banking services through a nationwide network and its branches are available to customers in Hungary. 1011 Budapest, Iskola utca 38-42. 1119 Budapest, Hadak útja 1. 2085 Pilisvörösvár, Fő utca 60 1015 Budapest, Széna tér 7. 1123 Budapest, Alkotás utca 53 2092 Budakeszi, Fő utca 174. 1021 Budapest, Hüvösvölgyi út 138. 1124 Budapest, Apor Vilmos tér 11. 2100 Gödöllő, Szabadság tér 12-13. 1024 Budapest, Fény utca 11-13. 1126 Budapest, Böszörményi út 9-11. 2112 Veresegyház, Fő út 52 1025 Budapest, Szépvölgyi út 4/b. 1133 Budapest, Váci út 80. 2119 Pécel, Kossuth tér 4. 1025 Budapest, Törökvész út 1/a 1134 Budapest, Váci út 17. 2120 Dunakeszi, Barátság utca 29. 1026 Budapest, Szilágyi Erzsébet fasor 1135 Budapest, Lehel út 70-76. 2120 Dunakeszi, Nádas utca 6. 121. 1033 Budapest, Flórián tér 15. 1033 Budapest, Szentendrei utca 115. 1037 Budapest, Bécsi út 154. 1137 Budapest, Pozsonyi út 38. 2141 Csömör, Határ út 6. 1138 Budapest, Váci út 135-139 2143 Kistarcsa, Hunyadi utca 7. 1146 Budapest, Thököly út 102/b. 2151 Fót, Móricz Zsigmond utca 23/A 1148 Budapest, Nagy Lajos király útja 19- 2170 Aszód, Kossuth Lajos utca 42-46. 1039 Budapest, Heltai Jenő tér 2. 21. 1041 Budapest, Erzsébet utca 50. 1149 Budapest, Bosnyák tér 17. 1042 Budapest, Árpád út 63-65. 1149 Budapest, Fogarasi út 15/b. 1048 Budapest, Kordován tér 4. 1151 Budapest, Fő utca 64. 1051 Budapest, Nádor utca 16. 1152 Budapest, Szentmihályi út 131. 1052 Budapest, Deák Ferenc utca 7-9. 1157 Budapest, Zsókavár utca 28. 1054 Budapest, Szabadság tér 7-8. 1161 Budapest, Rákosi út 118. 1055 Budapest, Nyugati tér 9. 1163 Budapest, Jókai Mór utca 3/b. 1055 Budapest, Szent István krt. 1. 1173 Budapest, Ferihegyi út 93. 1062 Budapest, Váci út 1-3. 1173 Budapest, Pesti út 5-7. 2200 Monor, Kossuth Lajos utca 67. 2220 Vecsés, Fő utca 170. 2220 Vecsés, Fő utca 246-248 2225 Üllő, Pesti út 92/b. 2230 Gyömrő, Szent István út 17. 2234 Maglód, Esterházy utca 1. 2300 Ráckeve, Szt István tér 3. 2310 Szigetszentmiklós, Háros utca 120. 2310 Szigetszentmiklós, Ifjúság útja 17. 2330 Dunaharaszti, Dózsa György utca 1066 Budapest, Oktogon tér 3. 1181 Budapest, Üllői út 377. 25. 1075 Budapest, Károly krt. 1. 1183 Budapest, Üllői út 440. 2340 Kiskunlacháza, Dózsa György út 1075 Budapest, Károly krt. 25. 1188 Budapest, Vasút utca 48. 1076 Budapest, Thököly út 4 1191 Budapest, Üllői út 201. 1081 Budapest, Népszínház utca 3-5. 1195 Budapest, Üllői út 285. 1083 Budapest, Futó utca 35-45 1195 Budapest, Vak Bottyán út 75 a-c 1085 Budapest, József krt. 33. 1203 Budapest, Bíró Mihály utca 7. 1085 Budapest, József krt. 53. 1204 Budapest, Kossuth Lajos utca 44-46. 1085 Budapest, Kálvin tér 12-13. 1211 Budapest, Kossuth Lajos utca 86. 1087 Budapest, Könyves Kálmán krt. 76- 1211 Budapest, Kossuth Lajos utca 99. 1. sz. 1094 Budapest, Ferenc krt. 13. 1095 Budapest, Soroksári út 32-34. 1097 Budapest, Könyves Kálmán krt. 12- 14. 1102 Budapest, Kőrösi Csoma sétány 6. 1103 Budapest, Sibrik Miklós utca 30. 1106 Budapest, Örs vezér tere 25 1115 Budapest, Bartók Béla út 92-94. 1117 Budapest, Hunyadi János út 19. 1221 Budapest, Kossuth Lajos utca 31. 1222 Budapest, Nagytétényi út 37-45. 1238 Budapest, Grassalkovich út 160. 1239 Budapest, Bevásárló utca 2. 2000 Szentendre, Pannónia út 1-3. 2013 Pomáz, József Attila utca 17. 2030 Érd, Budai út 24. 2030 Érd, Iparos út 5. 2040 Budaörs, Sport út 2-4. 1117 Budapest, Móricz Zsigmond körtér 18. 1117 Budapest, Október huszonharmadika utca 8-10. 2040 Budaörs, Szabadság utca 131/a. 2060 Bicske, Bocskai köz 1. 2083 Solymár, Szent Flórián utca 2. 219. 2360 Gyál, Kőrösi út 160. 2364 Ócsa, Szabadság tér 1. 2370 Dabas, Bartók Béla út 46. 2400 Dunaújváros, Dózsa György út 4/e. 2440 Százhalombatta, Szent István tér 8. 2457 Adony, Petőfi Sándor utca 2. 2483 Gárdony, Szabadság út 18. 2500 Esztergom, Rákóczi tér 2-4. 2510 Dorog, Bécsi út 33. 2536 Nyergesújfalu, Kossuth Lajos utca 126. 2600 Vác, Széchenyi utca 3-7. 2651 Rétság, Rákóczi út 28-30. 2660 Balassagyarmat, Rákóczi fejedelem utca 44. 2700 Cegléd, Szabadság tér 6. 2721 Pilis, Rákóczi utca 9. 2730 Albertirsa, Vasút utca 4/a. 2750 Nagykőrös, Szabadság tér 2. 2760 Nagykáta, Bajcsy-Zsilinszky utca 1. INTEGRATED ANNUAL REPORT 2023 12 OTP BANK BUSINESS REPORT 2023 (SEPARATE) 2800 Tatabánya, Bárdos László utca 2. 4100 Berettyóújfalu, Oláh Zsigmond utca 5530 Vésztő, Kossuth Lajos utca 72. 2800 Tatabánya, Fő tér 32. 2840 Oroszlány, Rákóczi Ferenc út 84. 2870 Kisbér, Batthyány tér 5. 2890 Tata, Ady Endre utca 1-3. 2900 Komárom, Mártírok útja 23. 2941 Ács, Gyár utca 14. 3000 Hatvan, Kossuth tér 8. fszt. 1. 3021 Lőrinci, Szabadság tér 25/A 3060 Pásztó, Fő utca 73/a. 1. 4110 Biharkeresztes, Kossuth utca 4. 4130 Derecske, Köztársaság út 111. 4138 Komádi, Fő utca 1-3. 4150 Püspökladány, Kossuth utca 2. 4181 Nádudvar, Fő út 119. 4200 Hajdúszoboszló, Szilfákalja utca 6-8. 4220 Hajdúböszörmény, Kossuth Lajos utca 3. 4242 Hajdúhadház, Kossuth utca 2. 3070 Bátonyterenye, Bányász utca 1/a. 3100 Salgótarján, Rákóczi út 22. 3170 Szécsény, Feszty Árpád utca 1. 4244 Újfehértó, Fő tér 15. 4254 Nyíradony, Árpád tér 6. 4300 Nyírbátor, Zrínyi utca 1. 3200 Gyöngyös, Fő tér 1. 3245 Recsk, Kossuth Lajos út 93. 3300 Eger, Törvényház utca 4. 3360 Heves, Hősök tere 4. 3390 Füzesabony, Rákóczi Ferenc út 77. 3400 Mezőkövesd, Mátyás király út 149. 3450 Mezőcsát, Hősök tere 23. 3527 Miskolc, József Attila utca 87. 3530 Miskolc, Rákóczi Ferenc utca 1. 3530 Miskolc, Uitz Béla utca 6. 3535 Miskolc, Árpád út 2. 3580 Tiszaújváros, Szent István út 30. 3600 Ózd, Városház tér 1/a. 4320 Nagykálló, Árpád utca 10. 4400 Nyíregyháza, Rákóczi utca 1. 4440 Tiszavasvári, Kossuth Lajos utca 6. 4450 Tiszalök, Kossuth Lajos utca 52/a. 4492 Dombrád, Szabadság tér 7. 4501 Kemecse, Móricz Zsigmond utca 18. 4561 Baktalórántháza, Köztársaság tér 4. 4600 Kisvárda, Szt László utca 30. 4625 Záhony, Ady Endre út 27-29. 4700 Mátészalka, Szalkay László utca 34. 4765 Csenger, Ady Endre utca 1. 4800 Vásárosnamény, Szabadság tér 33. 4900 Fehérgyarmat, Móricz Zsigmond 3630 Putnok, Kossuth Lajos utca 45. utca 4. 5000 Szolnok, Nagy Imre krt. 2/a. 5000 Szolnok, Szapáry utca 31. 5540 Szarvas, Kossuth Lajos tér 1. 5600 Békéscsaba, Andrássy út 37-43. 5600 Békéscsaba, Szent István tér 3. 5630 Békés, Széchenyi tér 2. 5650 Mezőberény, Kossuth Lajos tér 12. 5661 Újkígyós, Kossuth utca 38. 5700 Gyula, Bodoky utca 9. 5720 Sarkad, Árpád fejedelem tér 5. 5742 Elek, Gyulai út 5. 5800 Mezőkovácsháza, Árpád utca 177. 5820 Mezőhegyes, Zala György ltp. 7. 5830 Battonya, Fő utca 86. 5900 Orosháza, Kossuth Lajos utca 20. 6000 Kecskemét, Dunaföldvári út 2. 6000 Kecskemét, Korona utca 2. 6000 Kecskemét, Szabadság tér 5. 6050 Lajosmizse, Dózsa György út 102/a. 6060 Tiszakécske, Béke tér 6. 6070 Izsák, Szabadság tér 1. 6080 Szabadszállás, Dózsa György út 1. 6087 Dunavecse, Fő út 40. 6090 Kunszentmiklós, Kálvin tér 11. 6100 Kiskunfélegyháza, Petőfi tér 1 6120 Kiskunmajsa, Csendes köz 1. 6200 Kiskőrös, Petőfi Sándor tér 13. 6230 Soltvadkert, Szentháromság utca 2. 6237 Kecel, Császártöltési utca 1. 6300 Kalocsa, Szent István király út 43-45. 3700 Kazincbarcika, Egressy Béni út 50. 3770 Sajószentpéter, Bethlen Gábor utca 1/a. 3780 Edelény, Tóth Árpád út 1. 3800 Szikszó, Kassai utca 16. 3860 Encs, Bem József utca 1. 3900 Szerencs, Kossuth tér 3/a. 3910 Tokaj, Rákóczi út 37. 3950 Sárospatak, Eötvös utca 2. 3980 Sátoraljaújhely, Széchenyi tér 13. 4025 Debrecen, Hatvan utca 2-4. 4025 Debrecen, Pásti utca 1-3. 4025 Debrecen, Piac utca 45-47. 4031 Debrecen, Kishatár utca 7. 4032 Debrecen, Egyetem tér 1. 4032 Debrecen, Füredi út 43. 4060 Balmazújváros, Veres Péter utca 3. 4080 Hajdúnánás, Köztársaság tér 17- 18/a. 4087 Hajdúdorog, Petőfi tér 9. 4090 Polgár, Barankovics tér 15. 5000 Szolnok, Széchenyi István krt. 135. 6320 Solt, Kossuth Lajos utca 48-50. 5100 Jászberény, Lehel vezér tér 28. 5123 Jászárokszállás, Rákóczi Ferenc utca 4-6. 5130 Jászapáti, Kossuth Lajos út 2-8. 5200 Törökszentmiklós, Kossuth Lajos utca 141. 6400 Kiskunhalas, Sétáló utca 7 6430 Bácsalmás, Szt János utca 32. 6440 Jánoshalma, Rákóczi Ferec utca 10. 6449 Mélykút, Petőfi tér 18. 6500 Baja, Deák Ferenc utca 1. 5300 Karcag, Kossuth Lajos tér 15. 6600 Szentes, Kossuth Lajos utca 26. 5310 Kisújszállás, Szabadság tér 6. 6640 Csongrád, Szentháromság tér 2-6. 5340 Kunhegyes, Szabadság tér 4. 6720 Szeged, Aradi vértanúk tere 3. 5350 Tiszafüred, Piac tér 3. 6720 Szeged, Takaréktár utca 7. 5400 Mezőtúr, Szabadság tér 29. 6724 Szeged, Londoni krt. 3. 5420 Túrkeve, Széchenyi utca 32-34. 6724 Szeged, Rókusi krt. 42-64. 5430 Tiszaföldvár, Kossuth Lajos út 191. 6760 Kistelek, Kossuth Lajos utca 6-8 5440 Kunszentmárton, Kossuth Lajos út 2. 6782 Mórahalom, Szegedi út 3. 5500 Gyomaendrőd, Szabadság tér 7 6800 Hódmezővásárhely, Andrássy út 1. 5510 Dévaványa, Árpád utca 32. 6900 Makó, Széchenyi tér 14-16. 5520 Szeghalom, Tildy Zoltán utca 4-8. 7000 Sárbogárd, Ady Endre út 172. 5525 Füzesgyarmat, Szabadság tér 1. 7020 Dunaföldvár, Béke tér 11. INTEGRATED ANNUAL REPORT 2023 13 OTP BANK BUSINESS REPORT 2023 (SEPARATE) 7030 Paks, Dózsa György utca 33. 8000 Székesfehérvár, Ősz utca 13. 9022 Győr, Teleki László utca 51. 7081 Simontornya, Petőfi utca 68. 8060 Mór, Deák Ferenc utca 2. 9024 Győr, Bartók Béla út 53/b. 7090 Tamási, Szabadság utca 33 8100 Várpalota, Újlaky út 2. 9024 Győr, Kormos István utca 6. 7100 Szekszárd, Szent István tér 5-7. 8130 Enying, Kossuth Lajos utca 43. 9026 Győr, Egyetem tér 1. 7130 Tolna, Kossuth Lajos utca 31. 8154 Polgárdi, Deák Ferenc utca 16. 9027 Győr, Budai út 1. 7140 Bátaszék, Budai utca 13. 8200 Veszprém, Brusznyai Árpád utca 1. 9200 Mosonmagyaróvár, Fő utca 24 7150 Bonyhád, Szabadság tér 10. 8220 Balatonalmádi, Baross Gábor út 5-7. 9300 Csorna, Soproni út 58. 7200 Dombóvár, Dombó Pál utca 3. 8230 Balatonfüred, Petőfi Sándor utca 8. 9317 Szany, Ady Endre utca 2. 7300 Komló, Kossuth Lajos utca 95/1. 8300 Tapolca, Fő tér 2. 9330 Kapuvár, Szt. István király utca 4-6. 7370 Sásd, Dózsa György utca 2. 8330 Sümeg, Kisfaludy Sándor tér 1. 9400 Sopron, Teleki Pál út 22./A 7400 Kaposvár, Honvéd utca 55. 8360 Keszthely, Kossuth Lajos utca 38. 9400 Sopron, Várkerület út 96. 7400 Kaposvár, Széchenyi tér 2. 8380 Hévíz, Erzsébet királyné utca 11. 9431 Fertőd, Fő utca 7. 7500 Nagyatád, Korányi Sándor utca 6. 8400 Ajka, Szabadság tér 18. 9500 Celldömölk, Kossuth Lajos utca 18. 7561 Nagybajom, Fő utca 107 8420 Zirc, Rákóczi tér 15. 9600 Sárvár, Batthyány utca 2. 7570 Barcs, Séta tér 5. 8500 Pápa, Fő tér 22. 9700 Szombathely, Fő tér 3-5. 7621 Pécs, Rákóczi út 1. 8600 Siófok, Fő tér 10/a 9700 Szombathely, Király utca 10. 7621 Pécs, Rákóczi út 44. 8630 Balatonboglár, Dózsa György utca 1. 9700 Szombathely, Rohonci út 52. 7622 Pécs, Bajcsy-Zsilinszky utca 11/1. 8638 Balatonlelle, Rákóczi út 202-204 9730 Kőszeg, Kossuth Lajos utca 8. 7632 Pécs, Diána tér 14. 8640 Fonyód, Ady Endre utca 25. 9737 Bük, Kossuth utca 1-3. 7633 Pécs, Ybl Miklós utca 7/3. 8660 Tab, Kossuth Lajos utca 96. 9800 Vasvár, Alkotmány utca 2. 7700 Mohács, Széchenyi tér 1 8693 Lengyeltóti, Csalogány utca 2. 9900 Körmend, Vida József utca 12. 7720 Pécsvárad, Bem utca 2/b 8700 Marcali, Rákóczi utca 6-10. 9970 Szentgotthárd, Mártírok út 2. 7754 Bóly, Hősök tere 8/b. 8790 Zalaszentgrót, Batthyány Lajos utca 7773 Villány, Baross Gábor utca 36. 7800 Siklós, Felszabadulás utca 60-62. 7900 Szigetvár, Vár utca 4. 7940 Szentlőrinc, Munkácsy Mihály utca 16/A 7960 Sellye, Köztársaság tér 4. 8000 Székesfehérvár, Holland fasor 2. 11. 8800 Nagykanizsa, Deák tér 15. 8800 Nagykanizsa, Erzsébet tér 23. 8840 Csurgó, Petőfi tér 20/A 8900 Zalaegerszeg, Kisfaludy Sándor utca 15-17. 8960 Lenti, Dózsa György út 1. INTEGRATED ANNUAL REPORT 2023 14 OTP BANK BUSINESS REPORT 2023 (SEPARATE) STATEMENT ON CORPORATE GOVERNANCE PRACTICE Corporate governance practice OTP Bank Plc., being registered in Hungary, has a corporate governance policy that complies with the provisions on companies of the act applicable (Civil Code). As the company conducts banking operations, it also adheres to the statutory regulations pertaining to credit institutions. Beyond fulfilling the statutory requirements, as a listed company on the Budapest Stock Exchange (BSE), the company also makes an annual declaration on its compliance with the BSE’s Corporate Governance Recommendations. After being approved by the General Meeting, this declaration is published on the websites of both the Stock Exchange (www.bet.hu) and the Bank (www.otpbank.hu). System of internal controls OTP Bank Plc., as a provider of financial and investment services, operates a closely regulated and state- supervised system of internal controls. OTP Bank Plc. has detailed risk management regulations applicable to all types of risks (credit, country, counterparty, market, liquidity, operational, compliance), which are in compliance with the regulations on prudent banking operations. The Bank Group pays special attention to the management of ESG risks and the implementation of climate protection aspects in business practice. Its risk management system extends to cover the identification of risks, the assessment and analysis of their impact, elaboration of the required action plans and the monitoring of their effectiveness and results. The business continuity framework is intended to provide for the continuity of services. Developed on the basis of international methodologies, the lifecycle model includes process evaluation, action plan development for critical processes, the regular review and testing of these, as well as related DRP activities. OTP Bank Plc.'s internal audit system is realised on several levels of control built on each other. The system of internal checks and balances includes process-integrated control, management control, independent internal audit organisation and executive information system. The independent internal audit organisation as a key element of internal lines of defence promotes the statutory and efficient management of assets and liabilities, the defence of property, the safe course of business, the efficient operation of internal control systems, the minimisation of risks, moreover it reveals and reports deviations from statutory regulations and internal rules, makes proposal to abolish deficiencies and follows up the execution of actions. The independent internal audit organisation annually and quarterly prepares group-level reports on control actions and audit results for the executive boards. Once a year, the internal audit organisation with the prior opinion of the Audit Committee draws up, for the Supervisory Board, the Board of Directors and the Risk Assumption and Risk Management Committee, objective and independent reports in respect of the operation of risk management, internal control mechanisms and corporate governance functions. Furthermore, in line with the provisions of the Credit Institutions Act, reports, once a year, to the Supervisory Board and the Board of Directors on the regularity of internal audit tasks, professional requirements and the conduct of audits, and on the review of compliance with IT and other technical conditions needed for the audits. In line with the regulations of the European Union, the applicable Hungarian laws and supervisory recommendations, OTP Bank Plc. operates an independent organisational unit with the task of identifying and managing compliance risks. The Compliance Directorate prepares a report quarterly to the Board of Directors, and annually to the Supervisory Board, about the Bank’s and the Bank Group’s compliance activities and position. IT Controls Applications are developed by either in-house group resources or by third parties. OTP Bank applies administrative, logical and physical control measures commensurate with the risk in order to protect the IT systems storing and processing data, as follows: • access to data/systems is only possible on the basis of a predefined authorisation management process that applies the principle of least privilege, ensures segregation of responsibilities, that has regular access right reviews and ensures that dismissed employees’ access is revoked in a timely manner; • user authentication, authorisation and password management processes are controlled by policies and • audited; the systems have test and development environments with appropriate separation from the production environments that have a secure change management procedure, which ensures that program developments or modifications can only be deployed to the operational environment after proper, controlled testing and approval; INTEGRATED ANNUAL REPORT 2023 15 OTP BANK BUSINESS REPORT 2023 (SEPARATE) • systems are protected by appropriate network perimeter protection, various security devices and network segmentation, furthermore all network communications are protected with state-of-the-art encryption; the IT systems that store and process data are regularly backed up and backup media is stored in controlled premises with adequate protection for long-term retention, and the organisation carries out regular backup restore tests; • • adequate redundancy is applied for IT systems that store and process data to ensure business continuity and disaster resiliency; • has developed DRPs and BCPs for critical systems and critical business processes, which are regularly • • • • • • • • tested and reviewed; the Bank collects and retains the complete log of all major IT operations and IT security relevant data processing activities and the confidentiality, availability, integrity, authenticity and non-repudiation of these audit logs are ensured; there is a continuous, up-to-date protection against malicious codes; it ensures the regular implementation of vendor patches and updates for the environments used; it uses a data leakage protection (DLP) solution to reduce the risk of inadvertent data loss; it ensures the continuous monitoring of the operation events of the physical and virtual environment system elements with automated event detection and management tools; the above measures are documented at an appropriate level, which ensures the traceability of the implementation of data security requirements in a transparent manner; it ensures permanent secure deletion of the data stored on the media, the destruction of the media and the documentation of the destruction of the media during secure operational media disposal processes; it enforces data protection requirements already at the design stage of the implementation of the IT systems storing and processing personal data and of the systems operational processes related to them; • acquire and maintain ability to adequately handle application related security events (including cyber • threats), entailing prevention, detection, identification, isolation, analysis, recovery and reporting; remote work is regulated in a controlled and documented way, remote device and user access is protected with multi-factor authentication; • ensures IT security compliance by its managed regulative framework; • revision and update of IT security regulations bi-yearly or in a frequency complying legislative requirements or upon major changes; • ensures vulnerability assessments and penetration tests are carried out as planned; • defines pools for categorization of installed software into preferred, allowed and prohibited and ensures • compliance to that policy. it ensures that its employees have adequate knowledge of data protection requirements and provides regular data protection and information security awareness training for them. General Meeting The General Meeting is the supreme governing body of OTP Bank Plc. The regulations pertaining to its operation are set forth in the Company’s Articles of Association, and comply fully with both general and special statutory requirements. Information on the General Meeting is available in the Corporate Governance Report. Regulations and information to be presented in the Business Report concerning securities conferring voting rights issued by the Company and senior officials, according to the effective Articles of Association, and ownership structure The Company’s registered capital is HUF 28,000,001,000, that is twenty -eight thousand million one thousand Hungarian forint, divided into 280,000,010 that is Two hundred and eighty million and ten dematerialised ordinary shares with a nominal value of HUF 100 each, and a total nominal value of HUF 28,000,001,000, that is twenty eight billion one thousand Hungarian forint. The ordinary shares of the Company specified all have the same nominal value and bestow the same rights in respect of the Company. There are no restrictions in place concerning the transfer of issued securities constituting the registered capital of the Company. No securities with special control rights have been issued by the Company. INTEGRATED ANNUAL REPORT 2023 16 OTP BANK BUSINESS REPORT 2023 (SEPARATE) Special Employee Partial Ownership Plan Organization No. I. of OTP Employees and Special Employee Partial Ownership Plan Organization No. II. of OTP Employees (hereinafter referred to as: OTP SEPOPs) were established based on the decision of the Company’s certain employees and executives considered as employees pursuant to the Act XLIV of 1992 on Employee Partial Ownership Plan. Management rights of OTP SEPOPs are exercised by a trust named Alapítvány az OTP Munkavállalók Különleges Résztulajdonosi Programjáért, founded by the same employees setting up OTP SEPOPs. The Company did not participate either in foundation or in management of OTP SEPOPs. The Company in line with the ESOP Act initiated an employee share ownership plan having a remuneration purpose and founded OTP Bank ESOP Organization for its execution (hereinafter referred to as ESOP Organization). Pursuant to the laws, the management rights over the ESOP Organization are exercised by a law firm, the so called trustee. In the case of the ESOP Organization Szűcs Law Firm is entitled to exercise the authorities of the trustee. The Company participated in the foundation of the ESOP Organization, however, after its foundation it cannot participate in its management, and according to the laws, it is not entitled to either give orders or to recall the trustee. Rules on the restrictions of the voting rights: The Company’s ordinary shares confer one vote per share. An individual shareholder or group of shareholders may not exercise voting rights in respect of in an extent exceeding 25%, or – if the voting rights of another shareholder or group of shareholders exceed 10% – exceeding 33% of the total voting rights represented by the shares conferring voting rights at the Company’s General Meeting. The shareholder is obliged to notify the Company’s Board of Directors without delay if the shareholder directly or indirectly, or together with other shareholders in the same group of shareholders, holds more than 2% of the voting rights represented by the shares conferring voting rights at the Company’s General Meeting . Concurrently with this, the shareholder is obliged to designate the shareholders through which the indirect voting right exists, or the members of the group of shareholders. In the event of a failure to provide such notification, or if there are substantive grounds for assuming that the shareholder has made a misleading declaration regarding the composition of the shareholder group, then the shareholder’s voting right shall be suspended and may not be exercised until the shareholder has met the above obli gations. The notification obligation stipulated in this paragraph and the related legal consequences are also incumbent upon individuals who are classified or may be classified as the Company’s shareholders under Article 61 of the Capital Markets Act. The Company must also be provided with proof of the conditions for exemption from the notification obligation in accordance with Section 61 (7)-(8) and (11) and Section 61 (10),(11a) and(12), of the Capital Markets Act. Shareholder group: the shareholder and another shareholder, in which the former has either a direct or indirect shareholding or has an influence without a shareholding (collectively: a direct and/or indirect influence); furthermore: the shareholder and another shareholder who is exercising or is willing to exercise its voting rights together with the former shareholder, regardless of what type of agreement between the participants underlies such concerted exercising of rights. For determining the existence and extent of the indirect holding, the rules of the Credit Institutions Act relating to the calculation of indirect ownership shall be applied. If the voting rights that may be exercised by a shareholder group exceed the threshold stipulated above, the voting rights shall be reduced in such a way that the voting rights relating to the shares most recently acquired by the group of shareholders shall not be exercisable. If there are substantive grounds to presume that the exercising of voting rights by any shareholder or shareholders might result in a breach of the rules of the Capital Markets Act relating to the acquisition of a controlling interest, the Board of Directors’ authorised representative responsible for the registration of shareholders at the venue of the General Meeting, or the Chairman of the General Meeting, may exclude the affected shareholders from attending the General Meeting or exercising voting rights. INTEGRATED ANNUAL REPORT 2023 17 OTP BANK BUSINESS REPORT 2023 (SEPARATE) The General Meeting has exclusive authority with respect to the following matters: • changes to the rights associated with specific series of shares, or the transformation of certain • categories or classes of shares; (qualified majority) the decision regarding the delisting of the shares (qualified majority). When making the decisions, shares embodying multiple voting rights shall represent one share. The Company is not aware of any kind of agreements among the owners that could give rise to the restriction of the transfer of issued securities and/or the voting rights. Rules on the appointment and removal of executive officers, and rules on amendment o f the Articles of Association: The Board of Directors has at least 5, and up to 11 members. When making the decisions, shares embodying multiple voting rights shall represent one share. The members of the Board of Directors are elected by the General Meeting based on its decision uniformly either for an indefinite period or for five years; in the latter case the mandate ends with the General Meeting concluding the fifth financial year following the election. The mandate of a member elected during this perio d expires together with the mandate of the Board of Directors. The Board of Directors elects a Chairman and may elect one or more Deputy Chairmen, from among its own members, whose period of office shall be equal to the mandate of the Board of Directors. The Chairman of the Board of Directors is also the Chief Executive Officer (Chairman & CEO) of the Company, unless the Board of Directors decides within its competence that the position of Chairman of the Board of Directors and the Chief Executive Officer of the Company are held by separate persons. The membership of the Board of Directors ceases to exist by a. expiry of the mandate, b. resignation, recall, c. d. death, e. f. the occurrence of grounds for disqualification as regulated by law. termination of the employment of internal (executive) Board members. The General Meeting has exclusive authority with respect to the following matters: • the recall of members of the Board of Directors, the Supervisory Board and Audit Committee, and of the auditor; (qualified majority) More than one third of the members of the Board of Directors and the non-executive members of the Supervisory Board may be recalled within a 12-month period only if any shareholder holds more than 33% of the shares issued by the Company, which have been obtained by the shareholder by way of a public purchase offer. • except in the cases referred by these Articles of Association to the authority of the Board of Directors, the establishment and amendment of the Articles of Association; (qualified majority); the General Meeting decides on proposals concerning the amendment of the Articles of Association – based on a resolution passed by shareholders with a simple majority – either individually or en masse. The Board of Directors is obliged to • prepare the Company’s financial statements in accordance with the Accounting Act, and make a proposal for the use of the profit after taxation; • prepare a report once a year for the General Meeting, and once every three months for the Supervisory Board, concerning management, the status of the Company’s assets and business policy; • provide for the proper keeping of the Company's business books; • perform the tasks referred to its authority under the Credit Institutions Act, in particular: - ensuring the integrity of the accounting and financial reporting system; - elaborating the appropriate strategy and determining risk tolerance levels for each business unit concerned; - setting risk assumption limits; - providing the necessary resources for the management or risk, the valuation of assets, the use of external credit ratings and the application of internal models. INTEGRATED ANNUAL REPORT 2023 18 OTP BANK BUSINESS REPORT 2023 (SEPARATE) The following, in particular, come under the exclusive authority of the Board of Directors: • election of the Chairman & Chief Executive Officer of the Company, and exercising employer’s right in respect thereof; • election of one or more Deputy Chairmen of the Board of Directors; • determination of the annual plan; • the analysis and assessment of the implementation of business-policy guidelines, on the basis of the Company’s quarterly balance sheet; • decisions on transactions referred to the authority of the Board of Directors by the Company's organisational and operational regulations; • decision on launching, suspending, or terminating the performance of certain banking activities within the scope of the licensed activities of the Company; • designation of the employees entitled to sign on behalf of the Company; • decision on the increasing of registered capital at the terms set out in the relevant resolution of the General Meeting; • decision to acquire treasury shares at the terms set out in the relevant resolution of the General Meeting; • decision on approving internal loans in accordance with the Credit Institutions Act; • decision on the approval of regulations that fundamentally determine banking operations, or are referred to its authority by the Credit Institutions Act. The following shall qualify as such regulations: - - - - - - - the collateral evaluation regulations, the risk-assumption regulations, the customer rating regulations, the counterparty rating regulations, the investment regulations, the regulations on asset classification, impairment and provisioning, the organisational and operational regulations, which contain the regulations on the procedure for assessing requests related to large loans, the regulations on the transfer of signatory rights; - the decision on approving the Rules of Procedure of the Board of Directors; • • decision on steps to hinder a public takeover procedure; • decision on the acceptance of a public purchase offer received in respect of treasury shares; • decision on the commencement of trading in the shares in a regulated market (flotation); • decision on the cessation of trading in the shares in a given regulated market, provided that the shares are traded in another regulated market (hereinafter: transfer). The Board of Directors is exclusively authorised to: • decide, in the cases specified in the Civil Code, on acceptance of the Company’s interim balance sheet, subject to the prior approval of the Supervisory Board; • decide, instead of the General Meeting, to pay an advance on dividends, subject to the preliminary approval of the Supervisory Board; • make decisions regarding any change in the Company’s name, registered office, permanent establishments and branches, and in the Company’s activities – with the exception of its core activity – and, in relation to this, to modify the Articles of Association should it become necessary to do so on the basis of the Civil Code or the Articles of Association; • make decision on mergers (if, according to the provisions of the law on the transformation, merger and demerger of legal entities, the approval of the General Meeting is not required in order for the merger to take place). The Board of Directors directly exercises employer's rights in respect of the Chairman & CEO. The person affected by a decision may not participate in the decision making. Employer rights in respect of the executive directors of the Company are exercised by the Board of Directors through the Chairman & CEO, with the proviso that the Board of Directors must be notified in advance of the appointment and dismissal of the Deputy CEOs. With regard to issues related to the exercising of employer's rights in respect of employees, the Company is represented by the Chief Executive Officer and by the senior company employees defined in the Organisational and Operational Regulations of the Company, in accordance with the delegation of authority approved by the Board of Directors. If the Chairman of the Board of Directors and the CEO are different persons, the employer rights in respect of the other executive directors of the Company (CEO, INTEGRATED ANNUAL REPORT 2023 19 OTP BANK BUSINESS REPORT 2023 (SEPARATE) deputy CEOs) are exercised by the Board of Directors through the Chairman of Board of Directors, with the proviso that the Board of Directors shall be notified in advance of the appointment and dismissal of the CEO and Deputy CEOs. With regard to issues related to the exercising of employer's rights in respect of employees, the Company is represented by the persons defined in the Organisational and Operational Regulations of the Company, in accordance with the delegation of authority approved by the Board of Directors. The Board of Directors may delegate, to individual members of the Board of Directors, to executive dir ectors employed by the Company, and to the heads of the individual service departments, any task that does not come under the exclusive authority of the Board of Directors in accordance with these Articles of Association or a General Meeting resolution. The Company may acquire treasury shares in accordance with the rules of the Civil Code. The prior authorisation of the General Meeting is not required for the acquisition of treasury shares if the acquisition of the shares is necessary in order to prevent a direct threat of severe damage to the Company (this provision is not applicable in the event of a public purchase offer aimed at buying up the Company’s shares), as well as if the Company acquires the treasury shares in the context of a judicial procedure aimed at the settlement of a claim to which the Company is entitled, or in the course of a transformation. The Company has not made agreements in the meaning of points (j) and (k) in paragraph 95/A of Act No. C of 2000 on Accounting. Ownership structure of OTP Bank Plc. Description of owner Domestic institution/company Foreign institution/company Domestic individual Foreign individual Employees, senior officers Treasury shares2 Government held owner International Development Institutions Other3 TOTAL 1 January 2023 31 December 2023 Total equity Ownership share 31.80% 50.05% 16.91% 0.52% 0.55% 0.13% 0.05% 0.00% 0.00% 100.00% Voting rights1 31.84% 50.11% 16.93% 0.52% 0.55% 0.00% 0.05% 0.00% 0.00% 100.00% Quantity 89,040,716 140,129,576 47,338,305 1,464,494 1,526,762 354,144 139,946 3,183 2,884 280,000,010 Ownership share Voting rights 1 31.40% 54.43% 12.93% 0.48% 0.48% 0.20% 0.05% 0.01% 0.01% 100.00% 31.46% 54.54% 12.96% 0.48% 0.48% 0.00% 0.05% 0.01% 0.01% 100.00% Quantity 87,914,205 152,405,042 36,217,730 1,349,320 1,338,715 572,746 139,036 28,603 34,613 280,000,010 1 Voting rights in the General Meeting of the Issuer for participation in decision-making. 2 Treasury shares do not include the OTP shares held by ESOP (OTP Bank Employee Stock Ownership Plan Organization). Pursuant to Act V of 2013 on the Civil Code, OTP shares held by the ESOP are not classified as treasury shares, but the ESOP must be consolidated in accordance with IFRS 10 Consolidated Financial Statements standard. On 31 December 2023 ESOP owned 12,095,524 OTP shares. 3 Non-identified shareholders according to the shareholders’ registry. Number of treasury shares held in the year under review (2023) OTP Bank Subsidiaries TOTAL 1 January 354,144 0 354,144 31 March 1,107,117 0 1,107,117 30 June 585,596 0 585,596 30 September 602,180 0 602,180 31 December 572,746 0 572,746 Shareholders with over/around 5% stake as at 31 December 2023 Name Nationality1 Activity2 MOL (Hungarian Oil and Gas Company Plc.) Groupama Group Groupama Gan Vie SA Groupama Biztosító Ltd, D F/D F D C C C C Number of shares 24,000,000 14,256,813 14,140,000 116.813 Ownership3 8.57% 5.09% 5.05% 0.04% Voting rights3,4 8.59% 5.10% 5.06% 0.04% Notes5 1 Domestic (D), Foreign (F). 2 Custodian (CU), Public Institution (PU), International Development Institutions (ID), Institutional (I), Company (C), Private (PR), Employee or senior officer (E). 3 Rounded to two decimals. 4 Voting rights in the General Meeting of the Issuer for participation in decision-making. 5 Eg, professional investor, financial investor, etc. INTEGRATED ANNUAL REPORT 2023 20 OTP BANK BUSINESS REPORT 2023 (SEPARATE) Senior officers, strategic employees and their shareholding of OTP shares as at 31 December 2023 Type1 Name Position IG IG IG IG IG IG IG IG IG IG IG FB FB FB FB FB FB SP SP SP SP SP dr. Sándor Csányi 2 Chairman and CEO Deputy Chairman Tamás Erdei member Gabriella Balogh member Mihály Baumstark member, Deputy CEO Péter Csányi member dr. István Gresa Antal Kovács3 member György Nagy4 member dr. Márton Gellért Vági member member dr. József Vörös member, Deputy CEO László Wolf Chairman Tibor Tolnay Deputy Chairman dr. Gábor Horváth member Klára Bella member dr. Tamás Gudra member András Michnai member Olivier Péqueux Deputy CEO András Becsei Deputy CEO László Bencsik Deputy CEO György Kiss-Haypál MC member Imre Bertalan MC member Dr. Bálint Csere TOTAL No. of shares held by management Commencement date of the term 15/05/1992 27/04/2012 16/04/2021 29/04/1999 16/04/2021 27/04/2012 15/04/2016 16/04/2021 16/04/2021 15/05/1992 15/04/2016 15/05/1992 19/05/1995 12/04/2019 16/04/2021 25/04/2008 13/04/2018 Expiration/termination of the term 2026 2026 2026 2026 2026 2026 2026 2026 2026 2026 2026 2026 2026 2026 2026 2026 2026 Number of shares 12,000 53,885 17,793 59,200 25,939 192,458 126,584 44,400 15,800 196,314 544,502 54 0 0 0 1,410 0 7,199 15,462 15,160 0 10,555 1,338,715 1 Board Member (IG), Supervisory Board Member (FB), Employee in strategic position (SP) 2 Number of OTP shares owned by Dr. Sándor Csányi, Chairman and CEO, directly or indirectly: 4,712,949. 3 Number of OTP shares owned by Antal Kovács, Member of Board of Directors, directly or indirectly: 130,884. 4 Number of OTP shares owned by György Nagy, Member of Board of Directors, directly or indirectly: 1,068,855. Committees1 Members of the Board of Directors Dr. Sándor Csányi – Chairman Mr. Tamás Erdei – Deputy Chairman Ms. Gabriella Balogh Mr. Mihály Baumstark Mr. Péter Csányi Dr. István Gresa Mr. Antal Kovács Mr. György Nagy Dr. Márton Gellért Vági Dr. József Vörös Mr. László Wolf Members of the Supervisory Board Mr. Tibor Tolnay – Chairman Dr. József Gábor Horváth – Deputy Chairman Ms. Klára Bella Dr. Tamás Gudra Mr. András Michnai Mr. Olivier Péqueux Members of the Audit Committee Dr. József Gábor Horváth – Chairman Mr. Tibor Tolnay – Deputy Chairman Dr. Tamás Gudra Mr. Olivier Péqueux The résumés of the committee and board members are available in the Corporate Governance Report/Annual Report. 1 Personal changes can be found in the „Personal and organizational changes” chapter. INTEGRATED ANNUAL REPORT 2023 21 OTP BANK BUSINESS REPORT 2023 (SEPARATE) Personal and organizational changes As of 1 January 2023, Mr. Antal György Kovács was replaced by Mr. András Becsei as Deputy CEO of the Retail Division. Mr. Antal György Kovács retained his employment status, thus his position as Deputy CEO until the Annual General Meeting closing the financial year 2022, during which time he was mainly be responsible for group governance. On 28 April 2023, concerning the audit of OTP Bank Plc.’s separate and consolidated annual financial statements in accordance with International Financial Reporting Standards for the year 2023, the Annual General Meeting elected Ernst & Young Ltd. (001165, H-1132 Budapest, Váci út 20.) as the Company’s auditor from 1 May 2023 until 30 April 2024. On 28 April 2023 the Annual General Meeting elected Mr. Antal György Kovács as member of the Board of Directors of the Company until the Annual General Meeting of the Company closing the 2025 business year, but not later than 30 April 2026. On 28 April 2023 the Annual General Meeting elected Mr. Tibor Tolnay Dr. József Gábor Horváth Dr. Tamás Gudra Mr. Olivier Péqueux Mrs. Klára Bella Mr. András Michnai as member of the Supervisory Board of the Company until the Annual General Meeting of the Company closing the 2025 business year, but not later than 30 April 2026. On 28 April 2023 the Annual General Meeting elected Mr. Tibor Tolnay Dr. József Gábor Horváth Dr. Tamás Gudra Mr. Olivier Péqueux as member of the Audit Committee of the Company until the Annual General Meeting of the Company closing the 2025 business year, but not later than 30 April 2026. Operation of the executive boards OTP Bank Plc. has a dual governance structure, in which the Board of Directors is the Company’s executive management body in its managerial function, while the Supervisory Board is the management body in its supervisory function of the Company. It controls the supervision of the lawfulness of the Company’s operation, its business practices and management, performs oversight tasks and accepts the provisions of the Bank Group's Remuneration Policy. The effective operation of Supervisory Board is supported by the Audit Committee, as a committee, which also monitors the internal audit, the risk management, the reporting systems and the activities of the auditor. In order to assist the performance of the governance functions the Board of Directors founded and operates, as permanent or other committees, such as the Management Committee, the Executive Steering Committee, the Remuneration Committee, the Nomination Committee and the Risk Assumption and Risk Management Committee. To ensure effective operation OTP Bank Plc. also has a number of further permanent committees. OTP Bank Plc. gives an account of the activities of the executive boards and the committees every year in its Corporate Governance Report. The Board of Directors held 6, the Supervisory Board held 7 meetings, while the Audit Committee held 3 meetings in 2023. In addition, resolutions were passed by the Board of Directors on 155, by the Supervisory Board on 87 and by the Audit Committee on 29 occasions by written vote. Policy of diversity OTP Bank Plc. determines and regulates the criteria for the selection of senior executives in line with European Union as well as domestic legal requirements and directives fundamentally determining the operation of credit institutions. When designating members of the management bodies (Board of Directors, Supervisory Board) as well as appointing members of the Board of Directors and administrative members (Management), OTP Bank Plc. considers the existence of professional preparation, the high-level human and leadership competence, the versatile educational background, the widespread business experience and business reputation of the utmost INTEGRATED ANNUAL REPORT 2023 22 OTP BANK BUSINESS REPORT 2023 (SEPARATE) importance, at the same time, it is also highly committed to taking efficient measures in order to ensure diversity with regard to corporate operation, including the gradual improvement in women’s participation rate. OTP Bank Plc.’s Nomination Committee continuously keeps tracking the European Union and domestic legislation relating to women’s quota on its agenda, in that when unambiguously worded expectations are announced, it promptly takes the necessary measures. In accordance with OTP Bank Plc.’s currently approved strategy, the goal is to have at least one female member in both the Bord of Directors and the Supervisory Board. It is important to note, however, that, as a public limited company, the selection of the members of the management bodies falls within the exclusive competence of the General Meeting upon which – beyond its capacity to designate enforcing the above aspects to maximum effect – OTP Bank Plc. has no substantive influence. According to OTP Bank Plc.’s Articles of Association, a Board of Directors comprising 5-11 members and a Supervisory Board comprising 5-9 members are set up at OTP Bank Plc. Currently the Board of Directors operates with 11 members and has one female member, the Supervisory Board comprises 6 members and has one female member. The management of OTP Bank Plc. currently comprises 6 members and has no female member. INTEGRATED ANNUAL REPORT 2023 23 OTP BANK BUSINESS REPORT 2023 (SEPARATE) NON-FINANCIAL STATEMENT – OTP BANK PLC. (SEPARATE) ENVIRONMENTAL POLICY, ENVIRONMENTAL PROJECTS The operational functioning of OTP Group and OTP Bank requires the use of natural resources and energy, however, the resulting environmental impact is significantly lesser than the indirect impacts associated with the provision of financial services. Of the operational impacts, OTP Group considers greenhouse gas (GHG) emissions to be the most significant, but we are also working on reducing our impacts beyond this. Emissions exacerbate climate change and damage natural resources. Reducing emissions helps fi ght climate change. However, the practices of the Bank also have an awareness raising impact in the field of environmental protection and the enforcement of environmental awareness in its operations is a key element of the regional leading role undertaken by OTP Group in relation to green transition. In the context of the provision of financial services, environmental risks are managed and business opportunities related to environmental protection are exploited within the ESG strategy and are not covered in this chapter. In 2023, OTP Group again participated in the CDP's environmental disclosure scheme, maintaining its "B" rating achieved in the previous year. OTP Bank mitigates environmental impacts through the following activities: • Efficient use of resources • Carbon-neutral operation • Energy efficiency investment projects • Purchase of green electricity, use of renewable energy sources • Reducing paper use through digitalisation; using recycled paper • Rationalising business travel • • Transparent reporting on the environmental impacts of operation • Awareness-raising activities for employees and customers Improving waste management OTP Bank members operate in maximum compliance with environmental legislation and no related fines were imposed in 2023 either. Environmental protection at the Bank is governed by an Environmental Policy. OTP Bank prepares annual internal reports on the environmental impact of its operation, for approval by the manager in charge of this function. To enhance knowledge relati ng to the performance of work, along with general knowledge, every OTP Bank employee is provided with environmental training once every two years. Energy consumption and carbon dioxide emissions OTP Bank's ESG (Environmental, Social, Governance) strategy targets full carbon neutrality by 2030 for Scope 1-2 emissions and net carbon neutrality from 2022. The net carbon neutrality target has been met in 2023. Electricity accounts for approximately half of total energy consumption, and thus the Bank's continued use of predominantly green electricity in 2023 is significantly reducing carbon emissions2. OTP Bank's total energy consumption decreased by almost 10 percent compared to 2022, largely due to the use of heating fuels. In addition to the mild winter, the Bank has introduced a number of savings measures that have significantly reduced consumption, such as turning down temperatures and the use of time-programmable control during periods of non-use. 2In the case of leased premises, the purchase of green electricity cannot be fully implemented. INTEGRATED ANNUAL REPORT 2023 24 OTP BANK BUSINESS REPORT 2023 (SEPARATE) Energy consumption within the organisation (GJ) – OTP Bank Total non-renewable fuel sources Total renewable fuel sources Total indirect energy purchased (including renewables) Self-generated renewable energy Total energy consumption2 Total energy consumption per employee3 Share of renewable energy 2019 97,579 0 151,026 2,005 250,610 28.14 N/A 2020¹ 93,423 1,360 151,781 5,166 251,730 26.75 N/A 2021 103,545 2,247 152,082 5,141 263,014 26.73 N/A 2022 100,691 2,615 161,575 4,053 268,934 26.17 N/A 2023 90,030 2,821 151,392 1,312 245,555 23.19 54% ¹ Also includes the consumption of the former Monicomp and eBIZ. 2 Deviates slightly from the figures in the Annual Report up to 2021 as the finalised consumption data were received at a later date. 3 In 2019 based on statistical headcount, from 2020 based on average full -time staff numbers. The energy consumption data are derived from metering; solar energy and part of the heat pump energy is estimated based on manufacturer information in the absence of a meter. Where necessary, we used the calorific values taken from the National Inventory Report (NIR) from 2022 onwards, and previously the EU regulation and DEFRA values, to convert the consumed quantities into energy. Direct (Scope 1) Indirect (Scope 2) Indirect location-based Indirect market-based Total (Scope 1 + 2) location-based Total (Scope 1 + 2) market-based Total (Scope 1 + 2) with carbon offset Per employee (market-based) Per employee (with offset) OTP Bank’s Scope 1 and Scope 2 CO2e emissions (t) 20201 6,078 2019 6,779 10,786 8,640 17,565 15,419 15,419 N/A N/A 9,883 8,350 15,961 14,428 14,428 1.53 1.53 2021 6,548 9,904 8,369 16,452 14,917 14,917 1.52 1.52 2022 6,670 11,496 1,005 18,165 7,675 675 0.75 0.07 2023 6,005 11,648 1,110 17,653 7,115 - 485 0.67 -0.05 1 Also includes the consumption of the former Monicomp and eBIZ. The figures shown are calculated from energy consumption, in all cases based on the applicable statutory regulations and the factors stipulated by authorities and industry organisations (National Inventory Reports (NIR), IPCC, DEFRA, EU Regulation, AIB, IF I, and data from suppliers for electricity and district heating). For Scope 1 emissions, country-specific factors are applied subject to availability from 2022. We calculate electricity -related emissions using country-specific factors. For district heating use, from 2020 onwards we use the Hungarian, Slovenian and Croatian factors, and for all other countries, we uniformly use the data published by DEFRA, while in previous years we used the Hungarian emission factors , except for Ukraine, Russia and Serbia, in the absence of other reliable data. Scope 1 emissions and, in 2022 and 2023, even district heating cover all GHG emissions. For Scope 2 emissions, the previous y ears of district heating in Hungary and electricity factors only cover CO 2. For the emission factors used, we do not have information on the GWP values considered in each and every case. In addition, the fact that OTP Bank continuously carries out renovations and modernisations at both its central buildings and in its branch network reduces consumption, and improving energy efficiency is an important aspect of investment projects. In 2023, the modernisation of heating systems, the widest possible use of LED lighting and the installation of additional motion sensors were again the most common types of energy efficiency investments. The rate of business travel has increased at the parent bank. The total kilometres travelled increased at the parent bank by 9 percent compared to the previous year, with air travel also rising. While online meetings remain a dominant part of liaising, with the end of the coronavirus pandemic, face-to-face meetings have become more frequent again, and business needs have influenced the amount of travel. To offset its 2023 Scope 1 and Scope 2 emissions, OTP Bank purchased carbon credits in 2023, thereby preventing the emission of 7,600 tonnes of carbon emissions during the year. The 2023 emission values were determined in advance, with offsets higher than emissions. The credits purchased are retired credits verified as per Verra (VER). The Bank considers it essential that the project supported through offsetting is located in the country of operation of the Banking Group, and has again opted for a project in Bulgaria, which was implemented at the Saint Nikola Wind Farm, the largest wind farm in the country, near the town of Kavarna. Paper use and waste management The steadily increasing range of electronically available services also reduces paper consumption. In addition, the digitalisation of the bank's internal processes is ongoing. At the same time, the paper-based administration demanded by legal requirements inhibits in many cases the further reduction of printing in Hungary and in other countries. The share of electronic account statements also showed an increasing trend in 2023. Their use is continuously encouraged by the Bank. The majority of OTP Bank customers (83 percent of retail clients and almost half of large corporate customers) do not receive paper-based statements, which is a noticeable increase over the previous year. INTEGRATED ANNUAL REPORT 2023 25 OTP BANK BUSINESS REPORT 2023 (SEPARATE) Data on materials used and purchases made by OTP Bank Number of computers (laptops + PCs) Weight of ink cartridges and toners used Amount of office paper Amount of paper used for document sorting and packaging Amount of indirectly used paper 1 (thousand units) (t) (t) (t) (t) 2019 18 8 699 58 7 2020 19 6 478 75 5,8452 2021 19 4 398 90 491 2022 19 5 397 98 558 2023 18 4 354 26 313 1 E.g. marketing brochures, invoice sheets 2 Mainly consumption of former Monicomp. At OTP Bank, we were able to reduce paper consumption by 11 percent. The parent bank used 47 percent recycled paper in office paper use and 31 percent in total paper use. In Hungary, we use FSC-certified paper even in the case of account statements, marketing publications and envelopes, while we use recycled FSC paper for producing DM letters. All personal hygiene products used at OTP Bank are exclusively ECO Label products. Awareness-raising The members of the Banking Group have launched numerous programmes, awareness-raising campaigns and involved employees to promote environmental awareness and the protection of natural values. To enhance knowledge relating to the performance of work, along with general knowledge, every OTP Bank employee is provided with environmental training once every two years. Green Challenge idea contest OTP Bank has launched the Green Challenge idea contest among its employees. To introduce the contest, the Bank started a series of six articles on sustainability, concluding with a series of quizzes. Employees who answered the questions the fastest received special prizes from OTP. For the idea contest, OTP Bank was looking for applications that support the reduction of the Bank's carbon footprint and can be easily implemented in everyday practice. The challenge proved to be very popular with 136 ideas submitted. The implementation of several of these has already started and four other winning ideas are also to be realised down the line: • Establishment of MOL-Bubi stations around OTP offices, • Green Plate Programme to promote more sustainable dietary habits, • • the digitalisation of business travel settlements, special prize for the idea with the greatest impact: minimising standby power consumption. As a result of the popularity of the competition, we will be launching a permanent sustainability idea box starting from 2024. OTP Bank was also one of the partners of the Green Friday initiative, launched jointly by MasterCard and several organisations to raise awareness about conscious spending and lifestyle. Throughout the programme, dedicated microsites and social media platforms featured awareness-raising articles and tips to promote a greener Christmas. The disclosure obligation of the green asset ratio („GAR”) required by the European Council and Parliament Regulation (EU) 2020/852 of June 18, 2020 (Taxonomy Regulation) is fulfilled by the Bank in the Non-Financial Statement section of the consolidated Business Report. INTEGRATED ANNUAL REPORT 2023 26 OTP BANK BUSINESS REPORT 2023 (SEPARATE) Fight against corruption and against the practice of bribery The Code of Ethics (https://www.otpbank.hu/static/portal/sw/file/OTP_EtikaiKodex_EN.pdf) , the Partner Code of Ethics (https://www.otpbank.hu/static/portal/sw/file/OTP_Partneri_EtikaiKodex_EN.pdf) publish in 2023 and the Anti-Corruption Policy of OTP Bank Group contains provisions on the fight against corruption and against the practice of bribery, also on the acceptance of individual differences and the denial of discrimination (https://www.otpbank.hu/portal/en/EthicalDeclaration, Anti_Corruption_Policy.pdf (otpbank.hu)). As it can be read in the foreword of the Code and the Anti-Corruption Policy as well, the OTP Bank Plc. and its management have adopted the principle of zero tolerance towards corruption and bribery, taking a definite stance against all forms of corruption and giving full support to the fight against corruption. In addition, the Code states that "As an ethical and compliant institution, the Bank and its management are fully committed to ensuring observance of all relevant legislation, including anti-corruption statutes." The OTP Bank Plc. has set up an ethics reporting system (whistleblowing), which is for the reporting and the handling of the reports on suspected or actual violation of the values set forth in the Code of Ethics, where anonymous reporting of ethics issues is also possible. The OTP Bank Plc. conducts inquiries for the purpose of detecting, preventing anomalies in connection with reports made or anomalies it became aware of otherwise. Through the OTP Bank Plc.'s ethics reporting system a total of 93 reports were received in 2023. In 29 of these reports, we deemed it necessary to conduct an ethical procedure and 8 case’s investigation resulted in declaring ethics offense. The OTP Bank Plc. has created and maintains its Code of Ethics to keep reputational risk and financial losses, which may incur in relation to corruption, bribery and discrimination, on a minimum level. Both employees and newcomers receive education on the Code of Ethics, and in addition, the acceptance to be bound by it is a prerequisite for their employment. In addition, all business partners and clients are communicated about the Anti-Corruption Policy and procedures through the Code of Ethics and Anti-Corruption Policy published publicly on the OTP Bank Plc.'s website and from 2023 the Partner Code of Ethics has been published on the Bank’s website as well. The Anti-Corruption Policy stipulates that, in view of the fact that existing and established relationships with contractual partners also contain the possibility of corruption, the OTP Bank Plc. will act prudently in its dealings with contractors, in particular in the tendering and preparation process, to minimise the risk of corruption. The OTP Bank Plc. establishes relationships with its contractual partners based on an assessment of professionalism, competence and competitiveness, and does not apply other non-professional selection criteria that contain the possibility of corruption. Based on the Compliance’s proposal, the prohibition of corruption will be reflected in the contractual and regulatory documents used by the OTP Bank Plc. in a clearer and well-defined manner from 2023 onwards, through the inclusion of anti-corruption clauses in the business rules and standard contracts. The clause will state from the very beginning of the business relationship that the contracting partner accepts OTP Bank Plc.'s anti-corruption principles, including the prohibition of corruption and the consequences of breaching this prohibition, which can even be termination of contract. Any requests from third parties affecting human rights are treated by the OTP Bank Plc. as a priority. We manage the risks regarding the fight against corruption and bribery within the framework of our operational risk management process. Our quarterly compliance reports cover the changes in risks as well as the steps necessary steps to manage them. The reports are presented to the Executive Steering Committee and the Board of Directors; the annual report is also submitted to the Supervisory Board. Short description of the business model of the company OTP Bank is the market leading credit institution in Hungary. As for its business model, the Bank offers high- quality financial services to retail, private banking, micro and small business, medium and large corporate, as well as municipality clients through both its branch network and its steadily developing digital channels. The Bank provides comprehensive banking and other financial services to both retail and corporate customers: its activities include deposit collection from customers and raising money from the money and capital markets; on the asset side, OTP Bank offers mortgage loans, consumer credits, working capital and investment loans to companies, as well as loans to municipalities, whereas its liquidity reserves are invested in money and capital market instruments. Moreover, the Bank provides a wide range of state-of-the-art services, including wealth management, investment services, payment services, treasury and other services. In addition, OTP Bank's Hungarian subsidiaries deliver a wide range of further financial services. At the end of 2023, OTP Bank and its Hungarian subsidiaries served more than 4.3 million clients in total. The Bank owns foreign subsidiaries in many countries of Central and Eastern Europe as well as in Uzbekistan through capital investments. INTEGRATED ANNUAL REPORT 2023 27 OTP BANK BUSINESS REPORT 2023 (SEPARATE) Non-financial performance indicators Internal audit: 207 closed audits, 1,385 recommendations, 1,383 accepted recommendations. • • Compliance with Budapest Stock Exchange (BSE) Recommendations (yes/no ratio): 72 yes, 0 no. • Compliance: 7 closed consumer protection related investigations by the Compliance. • Bank security investigations, reports: we conducted a total of 3,356 bank security investigations and 253 reports were made to the authorities, most of which were related to cases of fraud committed against customers. The expected damage value from the detected crimes is about HUF 4.7 billion , which is much higher than the loss realized last year, which was HUF 1 billion. The largest part of the loss occurred in the area of financial offences. With regard to financial offences, a downward trend can be observed in consumer loans, primarily in connection with the offences of personal loans, which was about HUF 28 million, almost a fifth of the previous year's value. At the same time, the amount of damage caused by corporate credit fraud was HUF 4.6 billion, of which a significant part of the damage value – HUF 3 billion – was accounted for by one case. There was a drastic increase in the trend of online fraud targeting customers until July 2023, but due to the introduced measures, there was a continuous decrease in both the number of cases and the amount of damage from September 2023. Compared to the losses in July, December's fell to about a third, but a significant customer loss was still realized, which exceeded HUF 10 billion in 2023, and with fraud prevention operative measures and monitoring activities, HUF 6.5 billion of customer losses were prevented. Compared to 2022, an increase can be observed in connection with bank card abuse, both in terms of the number of attempted abuses and the damage. In 2023, the value of successful bank card abus es exceeded HUF 4.5 billion, of which the value of successful transactions with cards issued by OTP amounted to HUF 3.9 billion. As a result of the preventive security measures taken by the bank, the value of fraudulent bank card transactions that failed in 2022 is HUF 10.2 billion. Of this, the value of abuses prevented in the case of cards issued by OTP is HUF 10.1 billion. The ratio of bank card abuse to turnover increased, in the case of OTP the ratio of bank card misuse to turnover remained lower than the European average published by MasterCard (OTP Bank: 0.0203%, European average: 0.0400%). • Ethics issues: 93 ethics reports, establishing ethics offense in 8 cases. INTEGRATED ANNUAL REPORT 2023 28 OTP BANK BUSINESS REPORT 2023 (SEPARATE) LIST OF NON-AUDIT SERVICES BY SERVICE CATEGORIES USED BY THE BANK The statutory audit of OTP Bank is carried out by Ernst and Young Ltd., in addition to which the following services were contracted: • Assurance engagements other than audits or reviews of historical financial information (ISAE 3000) • Engagements to review historical financial statements and interim financial statements (ISRE 2400, 2410) Issue of Comfort letters • • Engagements to perform agreed-upon procedures regarding financial information (AUP according to ISRS 4400) • Consultation relating to interpretation and implementation of accounting standards and relating to accounting of potential future transaction INTEGRATED ANNUAL REPORT 2023 29 BUSINESS REPORT 2023 (CONSOLIDATED) INTEGRATED ANNUAL REPORT 2023 30 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) CONSOLIDATED FINANCIAL HIGHLIGHTS3 AND SHARE DATA Main components of the adjusted Statement of recognised income Consolidated profit after tax Adjustments (total) Consolidated adjusted profit after tax Pre-tax profit Operating profit Total income Net interest income Net fees and commissions Other net non-interest income Operating expenses Total risk costs Corporate taxes Main components of the adjusted balance sheet (closing balances) Total assets Total customer loans (net, FX adjusted) Total customer loans (gross, FX adjusted) Performing (Stage 1+2) customer loans (gross, FX-adjusted) Allowances for possible loan losses (FX adjusted) Total customer deposits (FX-adjusted) Issued securities Subordinated loans Total shareholders' equity Indicators based on adjusted earnings ROE (from profit after tax) ROE (from adjusted profit after tax) ROA (from adjusted profit after tax) Operating profit margin Total income margin Net interest margin Cost-to-asset ratio Cost/income ratio Provision for impairment on loan losses-to-average gross loans ratio Total risk cost-to-asset ratio Effective tax rate Net loan/(deposit+retail bond) ratio (FX-adjusted) Capital adequacy ratio (consolidated, IFRS) - Basel34 Tier1 ratio - Basel3 Common Equity Tier 1 ('CET1') ratio - Basel3 Share Data EPS diluted (HUF) (from profit after tax) EPS diluted (HUF) (from adjusted profit after tax) Closing price (HUF) Highest closing price (HUF) Lowest closing price (HUF) Market Capitalization (EUR billion) Book Value Per Share (HUF) Tangible Book Value Per Share (HUF) Price/Book Value Price/Tangible Book Value P/E (trailing, from profit after tax) P/E (trailing, from adjusted profit after tax) Average daily turnover (EUR million) Average daily turnover (million share) 2022 HUF million 347,081 (245,466) 592,547 690,022 868,487 1,656,571 1,093,579 397,118 165,874 (788,084) (178,465) (97,475) 2023 HUF million 990,459 (18,123) 1,008,583 1,222,328 1,260,850 2,224,584 1,459,694 478,146 286,745 (963,734) (38,521) (213,746) 2022 2023 32,804,210 17,929,314 18,858,498 17,946,407 (929,184) 24,320,092 870,682 301,984 3,322,312 2022 11.0% 18.8% 1.9% 2.78% 5.31% 3.51% 2.53% 47.6% 0.73% 0.57% 14.1% 74% 17.8% 16.4% 16.4% 2022 1,288 2,204 10,110 18,600 7,854 7.1 14,902 14,290 0.7 0.7 8.2 4.8 24 0.8 39,609,144 21,447,380 22,466,415 21,496,534 (1,019,035) 29,428,284 2,095,548 562,396 4,094,793 2023 27.2% 27.7% 2.7% 3.39% 5.99% 3.93% 2.59% 43.3% 0.16% 0.10% 17.5% 72% 18.9% 16.6% 16.6% 2023 3,693 3,767 15,800 16,030 9,482 11.6 15,294 14,589 1.0 1.1 4.5 4.4 15 0.5 Change % 185 (93) 70 77 45 34 33 20 73 22 (78) 119 % 21 20 19 20 10 21 141 86 23 pps 16.2 9.0 0.8 0.61 0.67 0.42 0.07 (4.3) (0.56) (0.47) 3.4 (1) 1.1 0.2 0.2 % 187 71 56 (14) 21 63 3 2 52 53 (45) (8) (37) (45) 3 Structural adjustments made on consolidated IFRS profit and loss statement as well as balance sheet, together with the calculation methodology of adjusted indicators are detailed in the Supplementary data section. 4 Starting from 2023 the consolidated capital adequacy ratios for the actual period and retrospectively for the bas e period are based on the prudential scope of consolidation, i.e. in line with Capital Requirements Regulation (CRR). For details, see the Supplementary data section. INTEGRATED ANNUAL REPORT 2023 31 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) ACTUAL CREDIT RATINGS S&P GLOBAL OTP Bank and OTP Mortgage Bank – FX long-term issuer credit rating OTP Bank – Dated subordinated FX debt MOODY'S OTP Bank – FX long term deposits OTP Bank – Dated subordinated FX debt OTP Mortgage Bank – Covered bonds SCOPE OTP Bank – Issuer rating OTP Bank – Dated subordinated FX debt LIANHE OTP Bank – Issuer rating (China national scale) ACTUAL ESG RATINGS BBB- BB Baa1 Ba2 A1 BBB+ BB+ AAA AWARDS OTP Bank received six awards at the Global Finance magazine's Sustainable Finance Awards for 2024 competition. OTP Bank was chosen as the winner in one national, and four regional categories („The Best bank for Sustainability Transparency, for Sustainable Project Finance, for Sustainable Financing in Emerging Markets and for ESG-Related Loans”) and for the first time in the Bank's history in a global category. The local subsidiary of the OTP Group earned recognition as Bank of the Year in the framework of The Bankers 2023 "Bank of the Year Awards" in Albania, Croatia, Montenegro and Slovenia. RESULTS OF THE 2023 EBA STRESS TEST OTP Bank enjoyed high rankings in the EU-level stress test survey conducted by the European Banking Authority (EBA) in 2023, which involved 70 European banks. Fully loaded consolidated CET1 ratio and its decrease over the three-year period from 2022 to 2025 under the adverse scenario: CET1 rate end-2025 Ranking CET1 rate decrease Ranking 14.5% No 13 -0.77pp No 4 INTEGRATED ANNUAL REPORT 2023 32 OTP BANK CORPORATE STRATEGY BUSINESS REPORT 2023 (CONSOLIDATED) OTP Group is the leading universal banking group in Central and Eastern Europe, and one of the most successful financial institutions in Europe. OTP Group’s strategic objective is to meet the needs and expectations of its customers, investors, and employees at the highest possible level, and to set a positive example from environmental, social and corporate governance perspective even at international level. Our skilled and helpful staff, state-of-the-art IT solutions, and universal yet customisable product offering make us a trustworthy partner for customers in eleven countries of the Central and Eastern European region, and in Uzbekistan in Central Asia. The impressive performance of our employees and the value they create are important building blocks of OTP Group's results. We provide regular training courses to support our highly qualified professionals. OTP Group’s innovations also enhance our competitiveness and contribute to further strengthening our international position. The pillars of our strategy are stability & sustainability, growth, innovation, and profitability. Stability & sustainability OTP Group’s excellent capital and liquidity position provide the fundamentals for stable operation and growth throughout economic cycles. In addition to full compliance with European and local regulations, we promote transparency and prudence, while laying great emphasis to maintaining stability at a ll times. OTP Group is committed to enforcing sustainability principles in its socio-economic role and in serving customers, as well as in its own operations. Accordingly, OTP Group aims to be the regional leader in financing a fair and gradual transition to a low-carbon economy and building a sustainable future through our responsible solutions. As part of our social activities, we make a positive impact through our financial awareness raising and donation programmes, and extensive civil society partnerships. As a responsible employer, we have designed complex programmes for employee well-being. Growth We believe in the future of the Central and Eastern European region and intend to actively contribute to its progress. Our products and services are designed to help the region grow faster than the EU average. We aim to increase our market share on all our CEE markets through organic growth and acquisitions. We entered Uzbekistan in 2023 with an aim of capitalizing on growth opportunities while becoming the leading retail bank in this underpenetrated market, also supporting the development and transition of the local economy. Our acquisition strategy is based on creating shareholder value by achieving optimal scale of economics and leveraging OTP's expertise in the regional markets. We keep exploring new acquisition opportunities, primarily in the CEE region, and in other countries with high growth potential, too. Innovation To meet our customers' needs, we develop convenient and contemporary services that are easy and fast to access anytime, from anywhere. OTP Bank's innovations are popular for a good reason – millions of customers use our products and services regularly. Digital developments contribute to enhancing customer experience as well as to improving the efficiency of business processes. To explore new directions and opportunities, we have established our own futurology team, and are incorporating best practices. We have hundreds of developments underway. We are partnering with the region’s leading fintech companies and have made considerable progress in building beyond-banking ecosystems, in addition to building our own successful fintech company. Profitability Profitability is crucial for maintaining stable operations, as well as for continuous dev elopment and renewal. Our long-term profitability is underpinned by the revenue margin supported by excellent customer experience and cost-efficient processes, along with geographical diversification, which has been increasing in recent years. The market recognizes our success in creating shareholder value through favourable valuation compared to European and regional peers. INTEGRATED ANNUAL REPORT 2023 33 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) MANAGEMENT’S ANALYSIS OF THE FULL-YEAR 2023 RESULTS OF OTP GROUP In 2023 the operating environment in Hungary was shaped mainly by the combined impact of the y-o-y declining GDP (-0.9%), the high underlying interest rate environment, as well as the government and central bank measures. On the positive side, from the second half of the year the declining CPI trend accelerated and made room for continuing central bank rate cuts. The base rate dropped to 10.75% by year-end, against 18% O/N rate at the beginning of the year. The December CPI moderated to 5.5%, thus the annual inflation rate was 17.6%. The government tried to reinvigorate the benign lending activity through focused measures: voluntary rate caps by banks in new SME and mortgage loans, lower downpayment requirements in case of first homes, Family Subsidy Scheme Plus, subsidized loan schemes. Furthermore, the government extended the interest rate cap on certain SME and housing loan volumes until 1 April 2024 and 30 June, respectively. On the Group level, all countries enjoyed positivey-o-y GDP growth, and with inflation levels lower than in Hungary, the setback in lending activity was less material, in a couple of markets even significant volume increase occurred. This, and the 3% y-o-y loan growth in Hungary despite economic recession, brought the consolidated FX-adjusted organic performing loan volume growth to 6%, with the overall portfolio quality still demonstrating stable picture. It was positive that the consolidated NIM kept improving. The key liquidity ratios remained stable and deposit volumes grew at most Group members, thus the deposit book increased by 7% y -o-y (FX-adjusted). The CET1 ratio grew further to 16.6%. In 2023 two acquisitions were executed: in February the purchase of the Slove nian NKBM manifested the biggest ever M&A transaction by OTP Bank, in June the purchase of Ipoteka Bank in Uzbekistan was completed. The two banks contributed 11 and 6 months earnings to the consolidated annual profit, respectively. The transactions elevated to Group’s total asset base by around EUR 14 billion, as a result it exceeded EUR 100 billion by the end of 2023. Consolidated earnings: the annual net results reached HUF 990.5 billion; y-o-y improving NIM, stable credit quality, 6% and 7% y-o-y increase in organic performing loan volumes and deposit (FX-adjusted), improving capital ratios The consolidated profit after tax of OTP Group rose to HUF 990.5 billion, an increase of almost 3 times y-o-y, as a result the annual ROE improved to 27.2% (+16.2 pps y-o-y). The balance of adjustment items showed -HUF 18 billion against -HUF 245 billion a year ago. Those items which were a drag on 2022 earnings and were related to the Russian-Ukrainian war practically disappeared or dropped substantially, namely goodwill impairment and the impairment recognized on the Russian government bonds, furthermore the balance of special taxes in Hungary also dropped by around 1/3 y -o-y. At the same time the negative impact of the interest rate caps stayed in place: besides Hungary, Serbia also introduced such measure. The single most important positive item was the badwill impact booked in relation to the Slovenian and Uzbek acquisitions. Accordingly, in 2023 the following main adjustment items were booked: • +HUF 64.9 billion acquisition effects; • • • +HUF 12.4 billlion other adjustment items. -HUF 62.6 billion Hungarian special banking taxes; -HUF 32.9 billion interest rate cap extension (in Hungary) or introduction ( in Serbia); The cross-currency rate moves distorted the earning lines mainly in case of the Ukrainian and Russian operations: the average HUF rate against UAH and RUB appreciated by 16% and 26% y -o-y, respectively. With the exception of Ipoteka Bank all Group members were profitable in 2023. Most of the subsidiaries demonstrated material profit improvement y-o-y, the Bulgarian operation’s adjusted earnings exceeded HUF 200 billion, while the pro forma Slovenian operation posted a profit after tax close to HUF 130 billion; the combined profit incorporated only 11 months net earnings contribution from NKBM. Ipoteka Bank, Uzbekistan posted HUF 22 billion negative results in 2H 2023 mainly due to the significant amount of credit risk costs. The overall performance of OTP Group was shaped mainly by the y-o-y 45% increase in operating profit, but total risk costs also dropped by 78% y-o-y. Within the dynamic, y-o-y 34% increase of total income the net interest income surged by 33%, whereas net fees & commissions grew by lower pace, +20% y-o-y. Other non-interest income jumped by 73%. Adjusted for the two acquisitions in 2023, the FX-adjusted operating income grew by 37%, total income by 28%, NII by 25% and NF&C by 15%, respectively. INTEGRATED ANNUAL REPORT 2023 34 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) The consolidated annual NIM improved by 42 bps y-o-y reaching 3.93%. Apart from the Hungarian, Ukrainian and Moldovan markets, elsewhere there was trend of interest rate increases that had a positive impact on both NII and NIMs. In 2023 as a whole, the Bulgarian, Slovenian, Serbian, Croatian, Montenegrin, Albanian and Ukrainian NIMs all improved y-o-y, whereas in other markets they dropped, though by different magnitude. In Hungary, the y-o-y 13 bps decline was induced by the changes in the mandatory reserve requirement and the balance sheet structure: as a result of acquisitions, on the assets side the weight of non-interest bearing subsidiary investments increased, while on the liability side the portion of MREL -eligible bonds grew at the expense of household deposits. The amount of the annual operating expenses increased by 22% y-o-y, the high, though declining inflation had its negative impact on all cost items. The consolidated cost-to-income ratio improved further and reached 43.3% (-4.3 pps y-o-y). Without acquisitions the FX-adjusted operating expenses increased by 17% y-o-y. that, The amount of consolidated total risk costs amounted to -HUF 38.5 billion, less than a quarter of the balance booked in 2022; without the impact of acquisitions the total risk cost showed a po sitive balance of HUF 20 billion. Within to -HUF 35 billion (2022: -HUF 135 billion). The annual risk cost rate moderated to 16 bps (-56 bps y-o-y), bulk of that was related to impairments in Uzbekistan. The quality of the consolidated credit portfolio remained stable with the major credit quality indicators shaping favourably. The Stage 3 ratio under IFRS 9 comprised 4.3% of the gross loans at the end of 4Q 2023, underpinning a 0.6 pp y-o-y decrease. The own coverage ratio of Stage 3 exposures was close to 61% at the end of 2023. losses amounted impairment on the provisions loan for In case of Ipoteka Bank problem loans concentrated in three segments: in a broader sense agriculture, but also in cotton and textile industries. Within agriculture fishery, green house cultivation and hydro cultures, but also the cotton industry were behind the badwill adjustment. The reasons which caused the badwill adjustment and the increase of the non-performing exposures emerged before the acquisition, but their effects materialized only in a later stage. The Risk Division of Ipoteka Bank, including the unit responsible for corporate clients has been reorganized during the summer of 2023. Also, the realignment of the activity in connection with loan restructurings, delinquent exposures and debt collection is in progress. Parallel to this, centralization of the branch activities is a priority, too. This reorganization process at Ipoteka Bank receives great attention from the management both on local and parent bank levels. The FX-adjusted consolidated performing (Stage 1+2) loan volumes got close to HUF 21,500 billion by year-end. In 2023 the loan portfolio grew by 6% y-o-y organically (FX-adjusted). As for individual Group members, the Russian, Bulgarian and Croatian operations demonstrated the largest FX-adjusted volume expansion with 26%, 20% and 8% y-o-y growth. The biggest drop was suffered by the Ukrainian subsidiary (-22%y-o-y). FX-adjusted deposits on a consolidated level got close to HUF 29,500 billion. The consolidated net loan/(deposit + retail bond) ratio moderated to 72%. In 2023 OTP Bank issued altogether EUR 2 billion MREL-eligible bonds of which around EUR 1.7 billion through public deals in forms of Tier 2 and Senior Preferred bonds. Besides, the Bank also utilized private placement and bilateral loan facilities with EUR 185 million Senior Non-Preferred and EUR 110 million Senior Preferred bonds. As a result, the actual MREL ratio for the OTP’s resolution group comfortably exceeded the mandatory minimum level of 23.96% set from 1 January 2024. In the case of Ukraine and Russia OTP management applies a „going concern” approach, however in Russia the management is still considering all strategic options, bearing in mind that any future solution should be strictly within the framework and in accordance with applicable local and international regulations. In 2H 2023 the Russian Central Bank approved twice a dividend payment by OTP’s Russian subsidiary with a total amount of RUB 13.4 billion. If the Russian entity was deconsolidated and the outstanding gross intragroup exposures were written off as well, the effect for the consolidated CET1 ratio would be -11 bps, whereas in the Ukraine the negative effect would be 2 bps. INTEGRATED ANNUAL REPORT 2023 35 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) Consolidated capital adequacy ratio (in accordance with BASEL III) At the end of 2023, the consolidated CET1 ratio under the prudential s cope of consolidation according to IFRS was 16.6% . This equals to the Tier 1 ratio. Consolidated CAR increased to 18.9%. At the end of 2023, the effective regulatory minimum requirement for the consolidated Tier 1 capital adequacy ratio was 11.5% which also incorporated the effective SREP rate, whereas the minimum CET1 requirement was 9.6%. The components of the capital requirements were shaped by the following recent changes: • The SREP rate for 2023 was 125%, inducing an additional 2% capital requirement i n terms of the consolidated CAR ratio. According to the information of NBH the SREP rate was reduced to 120% effective from 1 January 2024, as a result the additional capital requirement moderated to 1.6%. • Effective from 1 July 2020 the original level of O-SII capital buffer (2%) was modified to 0% by the NBH until 31 December 2021. The gradual rebuilding started on 1 January 2022, its level was 1% in 2023 and on 1 January 2024 it will reach the original 2%. • The effective rate of the countercyclical capital buffer in Bulgaria is 2%, in Croatia and Romania 1%, and 0.5% in Slovenia, respectively. Accordingly, on Group level the countercyclical capital buffer was 0.5% as of 31 December 2023. In Hungary the currently effective countercyclical capital buffer is 0%, however from 1 July 2024 NBH will introduce a 50 bps buffer requirement. With such change taking effect locally, on consolidated level the countercyclical capital buffer is expected to increase to 0.7% by the end of 2024. MREL adequacy As a result of MREL-eligible issuances completed in 2023 by 4Q 2023 OTP Group reached an MREL adequacy ratio of 25.1% versus the minimum mandatory requirement of 23.9 6% effective from 1 January 2024. Credit rating, shareholder structure In 2023 the effective credit ratings were as follows: • OTP Bank’s long-term issuer credit rating by S&P Global is ꞌBBB-ꞌ, the outlook is stable; the credit rating of the dated Tier 2 instrument is ꞌBBꞌ; • the dated subordinated FX debt rating by Moody’s was downgraded from ‘Ba1’ to ꞌBa2ꞌ in February, while the Senior Preferred bond rating is ꞌBaa3ꞌ. OTP Mortgage Bank’s long term issuer rating is ꞌBaa3ꞌ, whereas the mortgage bond rating is ꞌA1ꞌ. The long-term FX deposit rating of OTP Bank Plc. remained unchanged at ꞌBaa1ꞌ. The outlook is stable for all ratings; • OTP Bank Plc’ issuer rating at Scope Ratings is ꞌBBB+ꞌ and the subordinated debt rating ꞌBB+ꞌ, respectively; the outlook was changed from negative to stable in November 2023; • in April the Chinese Lianhe Credit Rating Co. gave ꞌAAAꞌ Long-Term Issuer Credit Rating (China national scale) for OTP Bank Plc’s, the outlook is stable. Regarding the ownership structure of the Bank, on 31 December 2023 the following investors had more than 5% influence (voting rights) in the Company: MOL (the Hungarian Oil and Gas Company, 8.59%), and Groupama Group (5.10%). INTEGRATED ANNUAL REPORT 2023 36 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) SUMMARY OF ECONOMIC POLICY MEASURES MADE IN THE LAST PERIOD AND OTHER IMPORTANT DEVELOPMENTS, AS WELL AS POST-BALANCE SHEET EVENTS Post-balance sheet events cover the period until 20 February 2024. Hungary • On 23 January 2024 OTP Bank announced that notes were issued with a value date of 31 January 2024, in the aggregate nominal amount of EUR 600 million. The 5 years, Non-Call 4 years Senior Preferred Notes were priced on 23 January 2024. • On 26 January 2024 Scope Ratings affirmed Hungary's long-term local- and foreign-currency issuer and senior unsecured debt ratings at ‘BBB’ with stable outlook. • On 29 January 2024 the Ministry for National Economy announced that following discussions between the Government and the Banking Association, based on the banks' voluntary commitment, from 1 February to 1 May 2024, the interest margin above BUBOR rate for newly contracted Hungarian Forint-based, variable-rate corporate loan contracts (regardless of the purpose of the loan) will be 0%, and the margin will remain at 0% for 6 months from the date of disbursement of the loan, after which it may return to the normal level. At the same time, the Government indicated that the rate cap on outstanding variable rate MSE loans, which expires on 1 April 2024 according to the current legislation, will not be further extended. • On 30 January 2024 the National Bank of Hungary cut its key policy rate by 75 bps to 10.0%. • On 2 February 2024 OTP Bank announced that it decided to terminate the project aiming at establishing a consumer finance joint venture company with its partners in China with a 15%shareholding, as the condition precedents were not fulfilled until the pertaining contractual deadlines. • On 9 February 2024 OTP Bank announced that it concluded a share sale and purchase agreement to sell its directly and indirectly owned 100% shareholding in OTP Bank Romania S.A. to Banca Transilvania S.A. (‘BT’). OTP Group is also selling its 100% shareholdings in its other Romanian subsidiaries, OTP Leasing Romania IFN S.A. and OTP Asset Management S.A.I. S.A. to BT under the transaction. The selling price is EUR 347.5 million which is smaller than the net asset value of the to be sold subsidiaries recognized in the consolidated accounts, accordingly the transaction resulted in a negative P&L impact of HUF 59.5 billion (after tax) on consolidated level, booked in 4Q 2023. As a result of the transaction, at the time of the closing of the deal the consolidated capital adequacy ratio is expected to improve by 52 bps. The financial closing of the transaction is expected in 2024 subject to the necessary regulatory approvals. • On 12 February 2024 OTP Bank received a single permission from the Hungarian National Bank for the repurchase of treasury shares, accordingly the Bank is entitled to repurchase its own shares in the amount of HUF 60 billion until 31 December 2024. The total amount specified in the permission shall immediately be deducted from the own funds in accordance with the law. Moldova • On 4 February 2024 the central bank cut the base rate by 50 bps to 4.25%. INTEGRATED ANNUAL REPORT 2023 37 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) CONSOLIDATED PROFIT AFTER TAX BREAKDOWN BY SUBSIDIARIES (IFRS)5 Methodological note: starting from 2023 the segmentation of the Hungarian operation has been changed: in contrast to the previous practice, starting from 2023 Corporate Centre was no longer carved out of the OTP Core segment. In the affected tables of this report, the 2022 base periods were presented both under the old and the new segment definitions. The q-o-q and y-o-y changes presented in the affected tables are calculated from the restated figures. For details, see chapter ‘Methodological note: change in the segmentation of OTP Core and Corporate Centre’ in the ‘Supplementary Data’ section. Consolidated profit after tax Adjustments (total) Consolidated adjusted profit after tax Banks total1 OTP Core (Hungary)2 DSK Group (Bulgaria)3 OTP Bank Slovenia4 OBH (Croatia)5 OTP Bank Serbia6 OTP Bank Albania7 CKB Group (Montenegro)8 Ipoteka Bank (Uzbekistan)9 OTP Bank Russia10 OTP Bank Ukraine11 OTP Bank Romania12 OTP Bank Moldova Leasing Merkantil Group (Hungary)13 Asset Management OTP Asset Management (Hungary) Foreign Asset Management Companies14 Other Hungarian Subsidiaries Other Foreign Subsidiaries15 Corporate Centre16 Eliminations Profit after tax of the Hungarian operation17 Adjusted profit after tax of the Hungarian operation17 Profit after tax of the Foreign operation18 Adjusted profit after tax of the Foreign operation18 Share of Hungarian contribution to the adjusted profit after tax Share of Foreign contribution to the adjusted profit after tax 2022 as prevoiusly reported HUF million 347,081 (245,466) 592,547 535,717 253,232 119,885 23,860 42,801 36,873 10,175 9,791 - 42,548 (15,922) 3,071 9,403 10,971 10,971 9,621 9,357 263 27,645 (141) 2,968 5,767 167,057 303,873 180,024 288,674 51% 49% 2022 restated HUF million 347,081 (245,466) 592,547 538,685 256,200 119,885 23,860 42,801 36,873 10,175 9,791 - 42,548 (15,922) 3,071 9,403 10,971 10,971 9,621 9,357 263 27,645 (141) - 5,767 167,057 303,873 180,024 288,674 51% 49% 2023 HUF million Change %/pps 990,459 (18,123) 1,008,583 946,279 302,935 201,992 128,730 53,959 68,026 15,032 21,814 (21,857) 95,665 45,184 20,099 14,700 10,267 10,267 19,861 19,673 188 30,570 986 - 620 519,025 365,979 471,434 642,604 36% 64% 185 (93) 70 76 18 68 440 26 84 48 123 125 (384) 554 56 (6) (6) 106 110 (29) 11 (797) (89) 211 20 162 123 (15) 15 5 Belonging footnotes are in the Supplementary data section of the Report. INTEGRATED ANNUAL REPORT 2023 38 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) CONSOLIDATED STATEMENT OF PROFIT OR LOSS Main components of the adjusted Statement of recognized income Consolidated profit after tax Adjustments (total, after corporate income tax) Dividends and net cash transfers (after tax) Goodwill/investment impairment charges (after tax) Special tax on financial institutions (after tax) Expected one-off negative effect of the debt repayment moratorium in Hungary (after tax) Expected one-off effect of the interest rate cap for certain loans in Hungary and Serbia (after tax) Effect of the winding up of Sberbank Hungary (after tax) Effect of acquisitions (after tax) Result of the treasury share swap agreement (after tax) Impairments on Russian government bonds at OTP Core and DSK Bank booked from 2022 (after tax) Consolidated adjusted profit after tax Profit before tax Operating profit Total income Net interest income Net fees and commissions Other net non-interest income Foreign exchange result, net Gain/loss on securities, net Net other non-interest result Operating expenses Personnel expenses Depreciation Other expenses Total risk costs Provision for impairment on loan losses Other provision Corporate taxes INDICATORS ROE (from profit after tax) ROE (from adjusted profit after tax) ROA (from adjusted profit after tax) Operating profit margin Total income margin Net interest margin Net fee and commission margin Net other non-interest income margin Cost-to-asset ratio Cost/income ratio Provision for impairment on loan losses-to-average gross loans ratio Total risk cost-to-asset ratio Effective tax rate Non-interest income/total income EPS base (HUF) (from profit after tax) EPS diluted (HUF) (from profit after tax) EPS base (HUF) (from adjusted profit after tax) EPS diluted (HUF) (from adjusted profit after tax) Comprehensive Income Statement Consolidated profit after tax Fair value changes of financial instruments measured at fair value through other comprehensive income Foreign currency translation difference Change of actuarial costs (IAS 19) Net comprehensive income o/w Net comprehensive income attributable to equity holders Net comprehensive income attributable to non-controlling interest Average exchange rate1 of the HUF HUF/EUR HUF/CHF HUF/USD 2022 HUF million 347,081 (245,466) 1,927 (59,254) (91,353) 2023 HUF million 990,459 (18,123) (1,911) (3,919) (62,551) (2,473) 0 Change % 185 (93) (93) (32) (36,585) (32,898) (10) (10,389) (15,594) 3,028 (34,775) 592,547 690,022 868,487 1,656,571 1,093,579 397,118 165,874 90,691 1,579 73,604 (788,084) (396,304) (84,663) (307,117) (178,465) (135,231) (43,234) (97,475) 2022 11.0% 18.8% 1.9% 2.78% 5.31% 3.51% 1.27% 0.53% 2.53% 47.6% 0.73% 0.57% 14.1% 34% 1,289 1,288 2,204 2,204 2022 347,081 10,389 64,886 10,680 (2,799) 1,008,583 1,222,328 1,260,850 2,224,584 1,459,694 478,146 286,745 123,314 1,994 161,436 (963,734) (503,959) (95,561) (364,215) (38,521) (34,781) (3,741) (213,746) 2023 27.2% 27.7% 2.7% 3.39% 5.99% 3.93% 1.29% 0.77% 2.59% 43.3% 0.16% 0.10% 17.5% 34% 3,695 3,693 3,769 3,767 2023 990,459 (119,377) 78,419 179,622 1,016 408,342 407,695 647 2022 HUF 391 390 373 (200,928) (400) 864,843 863,714 1,129 2023 HUF 382 393 353 253 (92) 70 77 45 34 33 20 73 36 26 119 22 27 13 19 (78) (74) (91) 119 %/pps 16.2 9.0 0.8 0.61 0.67 0.42 0.01 0.24 0.07 (4.3) (0.56) (0.47) 3.4 0 187 187 71 71 % 185 112 112 74 Change % (2) 1 (5) 1 Exchange rates presented in the tables of this report should be interpreted as follows: the value of a unit of the other currency expressed in Hungarian forint terms, i.e. HUF/EUR represents the HUF equivalent of one EUR. INTEGRATED ANNUAL REPORT 2023 39 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) ASSET-LIABILITY MANAGEMENT Similar to previous periods OTP Group maintained a strong and safe liquidity position… The primary objective of OTP Bank in terms of asset-liability management has not changed, that is to ensure that the Group’s liquidity is maintained at a safe level. Refinancing sources of the European Central Bank are available for OTP (ECB repo eligible securit ies portfolio on Group level exceeded EUR 5.5 billion). Total liquidity reserves of OTP Bank remained steadily and substantially above the safety level. As at 31 December 2023 the gross liquidity buffer was around EUR 9.8 billion equivalent. The level of these buffers is significantly higher than the maturing debt within one year and the reserves required to manage possible liquidity shocks. As at 31 December 2023 OTP Group’s consolidated liquidity coverage (LCR) ratio was 246% (4Q 2022: 172%) while NSFR compliance has remained comfortable (4Q 2023: 153%). The volume of issued securities more than doubled on a consolidated basis y-o-y. The increase was driven both by bond issuances of OTP Bank and by the completed acquisitions during the period. In order to optimize capital structure and meet MREL (Minimum Requirements for Own Funds and Eligible Liabilities) requirements, OTP Bank issued bonds in different currencies on the international capital markets several times in 2023. In February USD 650 million Tier 2 notes were issued, while OTP Bank sold Senior Preferred bonds on three occasions: USD 500 million in May, EUR 650 million and RON 170 million in October. Senior Non-Preferred bonds have also been issued: EUR 110 million in June and EUR 75 million in Dec ember. The net outstanding amount of retail bonds issued by OTP Bank in the domestic capital market increased by HUF 165 billion in 2023. On the other hand, bonds issued by Nova KBM and Ipoteka Bank in the notional amount of HUF 485 billion equivalent were consolidated as part of the completed acquisitions. In June, Nova KBM issued Senior Preferred bonds on the international capital markets in the amount of EUR 400 million. …and kept its interest-rate risk exposures low Due to the liabilities, which respond to yield changes only to a moderate extent, the Bank has an interest-rate risk exposure resulting from its business operations. The Bank considers the reduction and closing of this exposure as a strategic matter. Besides the interest rate cap measures introduced in 2022, further regulatory/governmental measures distorted the Bank’s balance sheet structure in 2023, therefore the stock of HUF denominated variable interest rate assets decreased further resulting in a change in the HUF interest rate risk position that can be considered nearly closed, currently. Due to the upcoming maturities of the long-term HUF liquid asset portfolio and the operating profit accumulation the stock of variable assets is expected to increase as time passes. Because of the surplus of variable interest rate assets compared to variable interest rate liabilities the net interest income of the EUR (and BGN) denominated portfolio correlates with the rise in money market interest rates: the loans get repriced typically in 3-6 months, the interest rate swaps (IRS) in 6 months, and other liquid assets within 1-3 months. On the deposit side the repricing is not automatic, its extent and speed depends on the level of interest rates and the liquidity position of the Bank. The increase in the interest environment did not cause significant repricing in case of deposits, consequently, and due to the increased nominal yield levels, the Bank Group decided to change its liquid asset placement practice in the second half of the year through increasing the duration of liquid assets, and furthermore it entered into fixed interest rate receiver swap positions, to defend the Bank Group’s net interest income from the negative effects of potential decrease in the EUR yields. Market Risk Exposure of OTP Group The consolidated capital requirement of the trading book positions, the counterparty risk and the FX risk exposure represented HUF 47.7 billion in total. OTP Group is an active participant of the international FX and derivative market. Open FX positions of group members are restricted to individual and global net open position limits (overnight and intraday), and to stop-loss limits. The open positions of the group members outside Hungary except for the Bulgarian DSK Bank – the EUR/BGN exposure of DSK under the current exchange rate regime does not represent real risk – were negligible measured against either the balance sheet total or the regulatory capital. Therefore, the group level FX exposure was concentrated at OTP Bank. In order to mitigate the FX rate sensitivity of the consolidated equity, OTP Bank Plc. has opened a short euro open FX position; the revaluation result of which is recognised directly against equity. INTEGRATED ANNUAL REPORT 2023 40 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) CONSOLIDATED STATEMENT OF FINANCIAL POSITION OF OTP GROUP Main components of the adjusted balance sheet TOTAL ASSETS Cash, amounts due from Banks and balances with the National Banks Placements with other banks, net of allowance for placement losses Securities at fair value through profit or loss Securities at fair value through other comprehensive income Net customer loans Net customer loans (FX-adjusted1) Gross customer loans Gross customer loans (FX-adjusted1) Gross performing (Stage 1+2) customer loans (FX-adjusted1) o/w Retail loans Retail mortgage loans (incl. home equity) Retail consumer loans SME loans Corporate loans Leasing Allowances for loan losses Allowances for loan losses (FX-adjusted1) Associates and other investments Securities at amortized costs Tangible and intangible assets, net o/w Goodwill, net Tangible and other intangible assets, net Other assets TOTAL LIABILITIES AND SHAREHOLDERS' EQUITY Amounts due to banks, the National Governments, deposits from the National Banks and other banks, and Financial liabilities designated at fair value through profit or loss Deposits from customers Deposits from customers (FX-adjusted1) o/w Retail deposits Household deposits SME deposits Corporate deposits Accrued interest payable related to customer deposits2 Liabilities from issued securities o/w Retail bonds Liabilities from issued securities without retail bonds Other liabilities Subordinated bonds and loans Total shareholders' equity Indicators Loan/deposit ratio (FX-adjusted1) Net loan/(deposit + retail bond) ratio (FX-adjusted1) Stage 1 loan volume under IFRS 9 Stage 1 loans under IFRS 9/gross customer loans Own coverage of Stage 1 loans under IFRS 9 Stage 2 loan volume under IFRS 9 Stage 2 loans under IFRS 9/gross customer loans Own coverage of Stage 2 loans under IFRS 9 Stage 3 loan volume under IFRS 9 Stage 3 loans under IFRS 9/gross customer loans Own coverage of Stage 3 loans under IFRS 9 2022 HUF million 32,804,210 4,221,392 1,351,081 436,387 1,739,603 18,640,624 17,929,314 19,643,558 18,858,498 17,946,407 9,296,956 4,657,067 3,845,614 794,275 7,403,482 1,245,969 (1,002,933) (929,184) 73,849 4,891,938 738,105 68,319 669,786 711,230 32,804,210 2023 HUF million 39,609,144 7,324,636 1,575,145 290,975 1,640,891 21,447,380 21,447,380 22,466,415 22,466,415 21,496,534 11,650,463 5,808,199 4,853,359 988,906 8,498,051 1,348,020 (1,019,035) (1,019,035) 96,346 5,475,701 878,949 66,932 812,017 879,121 39,609,144 1,517,349 2,013,333 25,188,805 24,320,092 15,760,368 13,166,546 2,593,823 8,529,476 30,247 870,682 35,766 834,916 1,603,078 301,984 3,322,312 2022 78% 74% 16,387,792 83.4% 1.0% 2,286,597 11.6% 10.7% 969,169 4.9% 61.0% 29,428,284 29,428,284 19,322,905 16,090,066 3,232,839 10,105,378 0 2,095,548 201,131 1,894,418 1,414,790 562,396 4,094,793 2023 76% 72% 18,570,222 82.7% 0.9% 2,926,312 13.0% 9.2% 969,881 4.3% 60.8% Consolidated capital adequacy - Basel3, IFRS, according to prudential scope of consolidation 2022 2023 Change % 21 74 17 (33) (6) 15 20 14 19 20 25 25 26 25 15 8 2 10 30 12 19 (2) 21 24 21 33 17 21 23 22 25 18 (100) 141 462 127 (12) 86 23 %/pps (1) (1) 13 (0.8) (0.1) 28 1.4 (1.6) 0 (0.6) (0.2) %/pps Tier2 Capital o/w Tier1 Capital o/w Common Equity Tier 1 capital Consolidated risk weighted assets (RWA) (Credit&Market&Operational risk) Capital adequacy ratio Tier1 ratio Common Equity Tier 1 ('CET1') capital ratio Own funds 1.1 0.2 0.2 22 17 17 84 15 14 26 Change % (4) HUF/EUR 1 HUF/CHF HUF/USD (8) 1 For the FX-adjustment, the closing cross currency rates for the current period were used in order to calculate the HUF equivalent of loan and deposit volumes in the base periods. 2 Starting from 2023, the accrued interest payable related to customer deposits is presented on the deposits from customers line. 18.9% 16.6% 16.6% 4,475,380 3,945,570 3,945,570 529,810 23,700,282 21,275,002 2,425,281 2023 HUF 383 412 346 17.8% 16.4% 16.4% 3,671,104 3,383,161 3,383,161 287,944 20,607,706 18,679,480 1,928,226 2022 HUF 400 407 376 o/w RWA (Credit risk) RWA (Market & Operational risk) Closing exchange rate of the HUF INTEGRATED ANNUAL REPORT 2023 41 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) OTP BANK’S HUNGARIAN CORE BUSINESS Methodological note: starting from 2023 the segmentation of the Hungarian operation has been changed: in contrast to the previous practice, starting from 2023 Corporate Centre was no longer carved out of the OTP Core segment. In the affected tables of this report, the 2022 base periods were presented both under the old and the new segment definitions. The q-o- q and y-o-y changes presented in the affected tables are calculated from the restated figures. For details, see chapter ‘Methodological note: change in the segmentation of OTP Core and Corporate Centre’ in the ‘Supplementary Data’ section. Starting from 2023 OTP Ecosystem Ltd. was eliminated from OTP Core. OTP Core Statement of recognized income: Main components of the Statement of recognised income Profit after tax without received dividend Dividend received from subsidiaries Profit after tax Adjustments (total, after tax) Adjusted profit after tax Profit before tax Operating profit Total income Net interest income Net fees and commissions Other net non-interest income Operating expenses Total risk costs Provision for impairment on loan losses Other provisions Corporate income tax Indicators 2023 Change HUF million 313,143 187,726 500,869 197,934 302,935 366,502 341,049 751,953 432,651 197,104 122,198 (410,904) 25,452 15,370 10,083 (63,566) 2023 % 935 74 263 18 22 15 17 4 11 154 19 954 (53) 45 pps 2022 as previously reported HUF million 27,274 107,907 135,181 (118,051) 253,232 296,672 294,257 637,469 412,611 176,830 48,028 (343,212) 2,415 32,850 (30,435) (43,440) 2022 as previously reported 12.6% 1.6% 1.8% 3.97% 2.57% 1.10% 0.30% 2.1% 53.8% (0.55%) 14.6% 2022 restated HUF million 30,242 107,907 138,149 (118,051) 256,200 300,094 297,679 642,520 417,662 176,830 48,028 (344,841) 2,415 32,850 (30,435) (43,894) 2022 restated 12.7% 1.5% 1.7% 3.68% 2.39% 1.01% 0.27% 2.0% 53.7% (0.55%) 14.6% ROE (adjusted) ROA (adjusted) Operating profit margin Total income margin Net interest margin Net fee and commission margin Net other non-interest income margin 1.5 0.1 0.1 0.26 (0.13) 0.02 0.36 0.2 1.0 0.31 2.7 1 Negative Provision for impairment on loan and placement losses/average gross loans ratio implies positive amount on the Provision for impairment on loan and placement losses line. Provision for impairment on loan losses / average gross loans1 Effective tax rate 14.2% 1.6% 1.8% 3.94% 2.26% 1.03% 0.64% 2.2% 54.6% (0.23%) 17.3% Operating costs to total assets ratio Cost/income ratio INTEGRATED ANNUAL REPORT 2023 42 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) Main components of OTP Core’s Statement of financial position: Main components of balance sheet (closing balances) Total Assets Financial assets1 (net) Net customer loans Net customer loans (FX adjusted) Gross customer loans Gross customer loans (FX adjusted) Stage 1+2 customer loans (FX-adjusted) Retail loans Retail mortgage loans (incl. home equity) Retail consumer loans SME loans Corporate loans Provisions Provisions (FX adjusted) Tangible and intangible assets (net) Shares and equity investments (net) Other assets (net) Deposits from customers + retail bonds Deposits from customers + retail bonds (FX adjusted) Retail deposits + retail bonds Household deposits + retail bonds o/w: Retail bonds SME deposits Corporate deposits Liabilities to credit institutions Issued securities without retail bonds Subordinated bonds and loans Total shareholders' equity Loan Quality Stage 1 loan volume under IFRS 9 (in HUF million) Stage 1 loans under IFRS 9/gross customer loans Own coverage of Stage 1 loans under IFRS 9 Stage 2 loan volume under IFRS 9 (in HUF million) Stage 2 loans under IFRS 9/gross customer loans Own coverage of Stage 2 loans under IFRS 9 Stage 3 loan volume under IFRS 9 (in HUF million) Stage 3 loans under IFRS 9/gross customer loans Own coverage of Stage 3 loans under IFRS 9 Market Share Loans Deposits Total Assets Performance Indicators 2022 as previously reported 2022 2023 Change restated % 7,438,066 6,278,620 6,213,791 6,528,001 6,460,305 6,139,203 3,482,800 1,656,950 1,306,916 518,933 2,656,402 (249,381) (246,514) 222,587 1,447,924 371,094 15,758,292 17,596,229 18,459,423 9,630,766 9,270,006 6,329,293 6,278,620 6,329,293 6,213,791 6,597,968 6,528,001 6,597,968 6,460,305 6,335,682 6,139,203 3,752,574 3,482,800 1,722,826 1,656,950 1,515,264 1,306,916 514,485 518,933 2,583,108 2,656,402 (268,675) (249,381) (268,675) (246,514) 296,425 222,587 1,890,681 1,447,924 312,258 377,091 11,246,795 11,246,795 10,981,387 11,098,246 11,098,246 10,981,387 6,339,542 6,416,859 4,927,751 5,012,354 201,131 35,766 1,411,791 1,404,504 4,641,844 4,681,387 2,326,311 2,313,832 1,675,963 949,421 507,277 294,186 2,016,019 2,371,964 4Q 2022 5 4 1 2 1 2 3 8 4 16 (1) (3) 8 9 33 31 (17) (2) (1) (1) (2) 462 1 (1) 1 77 72 18 4Q 2023 %/pps restated 5,457,140 83.6% 0.8% 747,905 11.5% 8.6% 322,956 4.9% 43.2% 4Q 2022 restated 26.8% 29.1% 27.6% 4Q 2022 restated 5,312,525 80.5% 0.8% 1,023,157 15.5% 7.8% 262,285 4.0% 55.9% 4Q 2023 26.2% 28.3% 28.3% 4Q 2023 (3) (3.1) 0.0 37 4.1 (0.8) (19) (1.0) 12.7 pps (0.5) (0.8) 0.7 pps 6,416,859 5,012,354 35,766 1,404,504 4,681,387 1,251,653 471,773 0 2,016,019 4Q 2022 as previously reported 5,457,140 83.6% 0.8% 747,905 11.5% 8.6% 322,956 4.9% 43.2% 4Q 2022 as previously reported 26.8% 29.1% 27.6% 4Q 2022 as previously reported 56% 12.8% 7.8x 19.2% Net loans to (deposits + retail bonds) (FX adjusted) Leverage (closing Shareholder's Equity/Total Assets) Leverage (closing Total Assets/Shareholder's Equity) Capital adequacy ratio (OTP Bank, non-consolidated, Basel3, IFRS) Common Equity Tier1 ratio (OTP Bank, non-consolidated, Basel3, IFRS) 1 Cash, amounts due from banks and balances with the National Bank of Hungary; placements with other banks; repo receivables; securities and other financial assets. 58% 12.8% 7.8x 27.6% 56% 11.5% 8.7x 19.2% 2 1.4 (0.9x) 8.5 22.5% 16.3% 16.3% 6.2 In 2023, OTP Core generated HUF 313 billion profit after tax without dividends from subsidiaries, as opposed to the HUF 30 billion loss in the base period. This improvement partly stemmed from the much better balance of adjustment items: against the impairments on subsidiary investments in 2022, in 2023 impairments were reversed, and in contrast to the base period, Russian bond impairments didn’t weigh on the 2023 results. Also, special banking taxes also moderated y-o-y. On the other hand, the adjusted profit after tax also improved last year, by 18%. INTEGRATED ANNUAL REPORT 2023 43 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) The annual operating profit went up by 15%. Within total income, net interest income grew by 4%, or HUF 15 billion. Regarding the key factors behind this change, the altogether negative effect of regulatory changes and technicalities was counterbalanced by higher rate environment and business -driven factors: • regulatory changes and technical factors, in total: -HUF 85 billion, of which: o changes to the mandatory reserve rules6 entailed HUF 45 billion negative y-o-y NII effect; o the issuance of MREL eligible instruments caused HUF 18 billion NII decline y-o-y; o due to new acquisitions, the weight of non-interest-bearing subsidiary investments increased on the asset side at the expense of interest-bearing assets, resulting in HUF 52 billion lower NII; on the other hand, the strategic short EUR position opened in February 2023 with an aim of hedging investments into the Eurozone supported NII by HUF 30 billion. • The impact of higher rate environment, business-driven and other factors, in total: +HUF 101 billion, of which: o given the Bank’s interest rate position, the increase in the annual average key policy rate of the central bank reduced NII by HUF 8 billion; o the erosion of customer deposits resulted in HUF 31 billion lower net interest income y-o-y; o loans granted in 2023 generated HUF 50 billion additional interest revenues; o in 2023 the reinvestment of lower yielding government securities into higher yielding assets improved the y-o-y NII dynamics by HUF 44 billion; o other effects: +HUF 46 billion in total, driven by, among others, increasing total assets, and the retroactive adjustment of subsidized housing loans’ interest subsidies related to previous years. The annual average total assets went up by 9%, while the annual net interest margin narrowed by 13 bps. Annual net fees and commissions rose by 11% last year, mainly supported by stronger fees on deposits, transactions, cards and higher securities commissions, but lending-related fee income declined. Twelve-month other income jumped 2.5 times, predominantly because of the positive fair value adjustment of subsidized housing loans and baby loans measured at fair value booked in 2023 (2022: -HUF 8 billion, 2023: +HUF 87 billion). This was caused by the lower discount rates used to determine the present value of future cash flows, as a result of the shrinking yield curve. Annual operating expenses grew by 19% in the high-inflation environment. Within that, personnel expenses increased by 30%, mostly because of the wage increases in the second half of 2022 and from March 2023, and also due to the 4% growth in the average number of employees. Amortization increased by 10%. Other general expenses grew by 10%, driven by, among others, higher IT, utility, and real estate-related costs, as well as by higher supervisory charges (National Deposit Insurance Fund and Investor Protection Fund contributions were hiked effective from end-2022). In 2023, positive total risk costs amounted to HUF 25 billion; within that, the credit-related and the other risk cost lines also printed positive amounts. The positive amount of provision for impairment on loan losses was shaped by the releases in the second half-year owing to the improvement in macroeconomic expectations, as well as by the release of provisions in 2Q in relation to customers who performed in accordance with their contracts after leaving the debt repayment moratorium, which expired at the end of 2022. The other risk costs line was largely shaped by the release of provision for Hungarian government securities. Overall, loan quality trends remained favourable: the Stage 3 ratio sank by 1 pp y-o-y, to 4.0%, in part because of customers who left the moratorium and performed were moved into a lower risk category. The Stage 2 ratio rose by 4.1 pps y-o-y, partly because a more advanced Stage 2 classification and impairment methodology was introduced from 2Q. The own provision coverage ratio of Stage 3 loans improved by 12.7 ps y-o-y, while the cumulative own provision coverage ratio of the Stage 1+2 portfolio rose by 0.2 pp y-o-y, to 1.9%. Regarding balance sheet developments, OTP Core’s total assets grew by 5% y-o-y. The increase in performing (Stage 1+2) loans markedly slowed: the FX-adjusted dynamics was 3% in 2023, following a 15% growth rate in 2022. In 2023, the retail segment was the driver of growth: consumer loans surged by an impressive 16%, fuelled by sustained increase in both cash loans and baby loans. 6 Starting from October 2022, the required reserve ratio rose from 1% to 5%, and then, starting from April 2023, from 5% to 10% , and the central bank diverted the interest rate paid on reserves from the overnight deposit rate (18%), and paid the base rate ( 13%) on them from October 2022; starting from April 2023, the central bank did not pay interest on 25% of the mandatory minimum reserve requirement. Thus the effective int erest paid on required reserves dropped to 9.75% in April 2023. Starting from July 2023, 15% of the reserve requirement may be met by longer-term deposits at the central bank (paying the O/N interest rate), and the central bank does not pay interest on 25% of the remaining 85% of the minimum re quirement. INTEGRATED ANNUAL REPORT 2023 44 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) Performing mortgage loans grew by 4% y-o-y. In 2023 applications dropped by a third y-o-y, but the intra-year trend was positive: demand for mortgages rocked bottom in the first quarter, but compared to that, applications more than tripled in 4Q. Performing corporate volumes shrank by 2% y-o-y; within that, MSE loans declined by 1% and corporate volumes contracted by 3%. However, the Széchenyi Card MAX+ and the Baross Gábor Loan Programme generated significant new loan placements: in 2023, OTP signed loan agreem ents in the amount of HUF 494 billion under the Széchenyi Card MAX+ scheme, while the Baross Gábor Loan Programme reached HUF 202 billion loan applications by the end of 2023. Deposits from customers (including retail bonds) eroded by an FX-adjusted 1% y-o-y. Retail deposits (together with retail bonds) dropped by 2% y-o-y. Overall, corporate deposits remained stable y-o-y. As a result of the Bank’s active presence on capital markets, the volume of issued securities (without retail bonds) jumped by 77% y-o-y, while subordinated debt surged by 72%. INTEGRATED ANNUAL REPORT 2023 45 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) OTP FUND MANAGEMENT (HUNGARY) Changes in assets under management and financial performance of OTP Fund Management: Main components of P&L account in HUF million Adjusted profit after tax Income tax Profit before income tax Operating profit Total income Net fees and commissions Other net non-interest income Operating expenses Other provisions Main components of balance sheet closing balances in HUF million Total assets Total shareholders' equity Asset under management in HUF billion Assets under management, total (w/o duplicates)1 Volume of investment funds (closing, w/o duplicates) Volume of managed assets (closing) Volume of investment funds (closing, with duplicates)2 bond money market absolute return fund equity mixed commodity market guaranteed 2022 HUF million 9,357 (1,234) 10,592 10,678 14,585 14,094 491 (3,907) (86) 2022 27,718 16,993 2022 HUF billion 1,782 1,388 393 1,869 665 287 288 296 285 49 0 2023 HUF million 19,673 (2,491) 22,165 22,193 27,771 25,923 1,846 (5,578) 11 2023 39,461 28,741 2023 HUF billion 3,086 2,609 477 3,532 1,924 484 370 331 336 70 17 Change % 110 102 109 108 90 84 276 43 % 42 69 % 73 88 21 89 190 69 29 12 18 45 1 The cumulative net asset value of investment funds and managed assets of OTP Fund Management, eliminating the volume of own i nvestment funds (duplications) being managed in other investment funds and managed assets of OTP Fund Management. 2 The cumulative net asset value of investment funds with duplications managed by OTP Fund Management. In 2023, OTP Fund Management generated HUF 19.7 billion profit, twice as much as in the previous year. In 2023 net fee and commission income jumped by 84%, in accordance with the dynamic growth of managed assets. Besides, the average annual rate of fund management fee (1.25% in 2023) was 18 bps higher than in the previous year. Annual other income nearly quadrupled, thanks to the improving results of the securities in the Company’s own books. In 2023 operating expenses exceeded the previous year’s level by 43%. The rise in personnel costs stemmed from the higher bonus payments, but salary hikes and higher headcount also played a role. Within other expenses, the high inflationary environment was predominantly reflected in the elevated costs of running real estates and vehicles, but marketing expenses and expert fees also grew. In Hungary’s fund management market, the assets under management once again hit record high at the end of December 2023: the high interest rate environment led to strong inflows and positive yields. These conditions primarily supported the expansion of bond funds and money market funds. In the case of OTP Fund Management, the assets of bond funds tripled y -o-y, thus it made up more than half of the managed funds’ volumes at the end of the year. As to the remaining categories, money market funds and absolute return funds benefited from the effect of positive yields and capital inflows, but the weaker yield performance moderated equity funds’ volume growth. Overall, the volume of funds managed by OTP Fund Management exceeded HUF 3,500 billion (+89% y-o-y) at the end of December; thus it preserved its leader position (31.6%) in the securities funds market. INTEGRATED ANNUAL REPORT 2023 46 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) MERKANTIL GROUP (HUNGARY) Performance of Merkantil Group: Main components of P&L account Adjusted profit after tax Income tax Profit before income tax Operating profit Total income Net interest income Net fees and commissions Other net non-interest income Operating expenses Total provisions Provision for impairment on loan losses Other provision Main components of balance sheet (closing balances) Total assets Gross customer loans Gross customer loans (FX-adjusted) Stage 1+2 customer loans (FX-adjusted) Retail loans Corporate loans Leasing Allowances for possible loan losses Allowances for possible loan losses (FX-adjusted) Deposits from customers Deposits from customer (FX-adjusted) Retail deposits Corporate deposits Liabilities to credit institutions Total shareholders' equity Loan Quality Stage 1 loan volume under IFRS 9 (in HUF million) Stage 1 loans under IFRS 9/gross customer loans Own coverage of Stage 1 loans under IFRS 9 Stage 2 loan volume under IFRS 9 (in HUF million) Stage 2 loans under IFRS 9/gross customer loans Own coverage of Stage 2 loans under IFRS 9 Stage 3 loan volume under IFRS 9 (in HUF million) Stage 3 loans under IFRS 9/gross customer loans Own coverage of Stage 3 loans under IFRS 9 Provision for impairment on loan losses/average gross loans Performance Indicators ROA ROE Total income margin Net interest margin Operating costs / Average assets Cost/income ratio 2022 HUF million 10,971 (1,645) 12,616 13,930 24,766 22,537 921 1,307 (10,836) (1,314) (1,068) (246) 2023 HUF million 10,267 (1,683) 11,950 14,954 28,000 26,257 759 983 (13,046) (3,004) (2,800) (203) 2022 948,735 532,054 530,372 516,303 3,145 130,664 382,494 (12,436) (12,402) 6,151 6,151 3,713 2,438 852,738 57,591 2022 453,307 85.2% 0.4% 64,627 12.1% 4.5% 14,120 2.7% 53.1% 0.21% 2022 1.3% 19.1% 2.94% 2.68% 1.3% 43.8% 2023 930,761 590,510 590,510 576,217 2,259 150,495 423,463 (13,637) (13,637) 5,028 5,028 2,838 2,190 839,730 61,237 2023 533,569 90.4% 0.8% 42,648 7.2% 7.0% 14,293 2.4% 44.1% 0.50% 2023 1.1% 17.4% 3.00% 2.81% 1.4% 46.6% Change % (6) 2 (5) 7 13 17 (18) (25) 20 129 162 (17) % (2) 11 11 12 (28) 15 11 10 10 (18) (18) (24) (10) (2) 6 %/pps 18 5.2 0.4 (34) (4.9) 2.5 1 (0.2) (9.0) 0.29 pps (0.2) (1.8) 0.06 0.13 0.1 2.8 In full year 2023, Merkantil Group posted HUF 10.3 billion adjusted after-tax profit, which brought its ROE to 17.4%. Operating profit grew by 7%, driven by a 13% surge in total income. Full-year net interest income increased by 17%, supported by the extra interest income from the placeme nt of liquid assets, and also because the average interest rate of the loan book increased year-on-year, thanks to new loan placements at higher rates and the repricing of existing loans. Full-year operating expenses grew by 20%, owing to base salary hikes and higher bonus payments, the increase in IT, marketing, and consulting costs, as well as higher amortization. The total risk costs line printed HUF 3 billion in 2023. The ratio of Stage 1 loans increased by 5.2 pps, to 90.4% y-o-y, while the ratio of Stage 2 loans declined comparably; the ratio of Stage 3 loans dropped by 0.2 pp, to 2.4% y-o-y. The Stage 1+2 portfolio’s cumulative own provision coverage reached 1.3%, up from 1.0% seen at the end of 2022. INTEGRATED ANNUAL REPORT 2023 47 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) FX-adjusted performing (Stage 1+2) loans grew by 12% y-o-y; within that, corporate loans expanded by 15%, while leasing exposures rose by 11%. In 2023, the volume of newly disbursed loans surged by 13% y-o-y, including a 27% growth in new car loan placements. Credit demand benefited from the subsidized loan facilities: under the KAVOSZ Széchenyi Card programme, since the beginning of the scheme customers have concluded subsidized loan agreements totalling HUF 127 billion (including HUF 84 billion in 2022, and HUF 43 billion in 2023) with Merkantil Bank. Loan agreements under the Baross Gábor programme amounted to HUF 18 billion at the end of December. INTEGRATED ANNUAL REPORT 2023 48 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) IFRS REPORTS OF THE MAIN FOREIGN SUBSIDIARIES OF OTP BANK DSK GROUP (BULGARIA) Performance of DSK Group: Main components of P&L account Adjusted profit after tax Income tax Profit before income tax Operating profit Total income Net interest income Net fees and commissions Other net non-interest income Operating expenses Total provisions Provision for impairment on loan losses Other provision Main components of balance sheet (closing balances) Total assets Gross customer loans Gross customer loans (FX-adjusted) Stage 1+2 customer loans (FX-adjusted) Retail loans Corporate loans Leasing Allowances for possible loan losses Allowances for possible loan losses (FX-adjusted) Deposits from customers Deposits from customers (FX-adjusted) Retail deposits Corporate deposits Liabilities to credit institutions Total shareholders' equity Loan Quality Stage 1 loan volume under IFRS 9 (in HUF million) Stage 1 loans under IFRS 9/gross customer loans Own coverage of Stage 1 loans under IFRS 9 Stage 2 loan volume under IFRS 9 (in HUF million) Stage 2 loans under IFRS 9/gross customer loans Own coverage of Stage 2 loans under IFRS 9 Stage 3 loan volume under IFRS 9 (in HUF million) Stage 3 loans under IFRS 9/gross customer loans Own coverage of Stage 3 loans under IFRS 9 Provision for impairment on loan losses/average gross loans Performance Indicators ROA ROE Total income margin Net interest margin Operating costs / Average assets Cost/income ratio Net loans to deposits (FX-adjusted) HUF/BGN (closing) HUF/BGN (average) FX rates 2022 HUF million 119,885 (12,680) 132,565 142,383 230,834 145,461 68,755 16,618 (88,451) (9,819) (10,992) 1,173 2022 5,946,815 3,584,751 3,428,089 3,307,240 1,916,055 1,124,524 266,661 (154,361) (147,621) 4,893,078 4,672,951 3,833,282 839,669 152,193 779,095 2022 3,177,291 88.6% 1.1% 281,096 7.8% 16.0% 126,364 3.5% 60.2% 0.33% 2022 2.3% 16.7% 4.41% 2.78% 1.69% 38.3% 70% 2022 HUF 204.6 200.1 2023 HUF million 201,992 (21,740) 223,732 217,239 315,981 226,693 72,366 16,921 (98,742) 6,493 2,779 3,714 2023 6,456,668 4,066,527 4,066,527 3,970,390 2,248,406 1,415,644 306,339 (125,806) (125,806) 5,165,700 5,165,700 4,343,036 822,664 249,178 890,188 2023 3,483,290 85.7% 0.7% 487,099 12.0% 9.3% 96,137 2.4% 57.1% (0.07%) 2023 3.3% 25.4% 5.24% 3.76% 1.64% 31.2% 76% 2023 HUF 195.7 195.3 Change % 68 71 69 53 37 56 5 2 12 217 % 9 13 19 20 17 26 15 (18) (15) 6 11 13 (2) 64 14 %/pps 10 (3.0) (0.3) 73 4.1 (6.6) (24) (1.2) (3.1) (0.40) pps 1.1 8.8 0.83 0.98 (0.05) (7.1) 6 Change % (4) (2) In 2023, DSK Group posted excellent results: its adjusted profit after tax jumped by 68%, exceeding HUF 200 billion, its ROE surpassed 25% with net interest margin and cost efficiency indicators both improving. The FX-adjusted performing loan book grew by 20%, an outstanding rate amongst OTP Group members, thus DSK preserved its market leader position in the Bulgarian credit market. The main constituents of the full-year profit improvement were net interest income growing by more than one and a half times and risk costs turning into positive. The increase in net interest income was supported by both dynamic volume growth and widening margin; the latter largely stemmed from the gradual repricing of corporate and leasing exposures priced on the INTEGRATED ANNUAL REPORT 2023 49 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) EURIBOR reference rates, in the wake of the rising interest rate environment. However, the increase in the mandatory reserve requirement rate from 10% to 12% in July 2023 had an adverse effect, as the central bank does not pay interest on that stock. Annual net fees and commissions rose by 5%, and other income grew by 2% last year. In 2023 operating expenses grew by 12%, while the average rate of inflation was 9.5% in 2023, and nominal wages may have grown by more than 13% in the economy. DSK’s personnel expenses grew 14%, owing to the implemented wage increases and the higher bonus payments, while the annual average number of employees dropped by 7%, predominantly because DSK Bank sold its subsidiary providing security and ATM services. The increase in other expenses can be partly attributable to higher consulting and marketing expenses, as well as to supervisory fees. The annual cost/income ratio improved by 7 pps, to near 31%, which is one of the best among Group members. In full year 2023 the total risk cost line printed HUF 6.5 billion positive amount, as opposed to -HUF 9.8 billion in the base period. Within that, the positive sign of credit-related risk costs was predominantly because of the release owing to the improving macro expectations. The positive amount of other risk costs was due to the contraction in repo volumes and to the release of provisions for interbank exposures. The ratio of Stage 3 loans dropped by 1.2 pps y-o-y, to 2.4%. However, the ratio of Stage 2 loans increased by 4.1 pps y-o-y, to 12%, largely because a more advanced Stage 2 classification and impairment methodology was introduced in the fourth quarter. As a result, HUF 170 billion worth of loans were shifted from Stage 1 into Stage 2 category. DSK Bank’s performing (Stage 1+2) loans grew by 20% y-o-y (FX-adjusted), the second strongest pace within OTP Group. All segments posted robust performance: mortgage loans jumped by 23%, consumer loans grew by 13%, corporate and MSE loans surged by 24%, while leasing exposures increased by 15%. It is noteworthy that new mortgage loan placements jumped by almost 30% y-o-y, within that in 4Q almost by two-thirds; in 2023 as a whole the placement of new cash loans grew 10% y-o-y, but surged in excess of 40% y-o-y in the fourth quarter. The deposit book’s growth continued: the full-year volume growth was 11% (FX-adjusted). The net loan to deposit ratio rose by 6 pps y-o-y, to 76%. INTEGRATED ANNUAL REPORT 2023 50 OTP BANK OTP BANK SLOVENIA Performance of OTP Bank Slovenia: Main components of P&L account Adjusted profit after tax Income tax Profit before income tax Operating profit Total income Net interest income Net fees and commissions Other net non-interest income Operating expenses Total provisions Provision for impairment on loan losses Other provision Main components of balance sheet (closing balances) Total assets Gross customer loans Gross customer loans (FX-adjusted) Stage 1+2 customer loans (FX-adjusted) Retail loans Corporate loans Leasing Allowances for possible loan losses Allowances for possible loan losses (FX-adjusted) Deposits from customers Deposits from customers (FX-adjusted) Retail deposits Corporate deposits Liabilities to credit institutions Issued securities Subordinated debt Total shareholders' equity Loan Quality Stage 1 loan volume under IFRS 9 (in HUF million) Stage 1 loans under IFRS 9/gross customer loans Own coverage of Stage 1 loans under IFRS 9 Stage 2 loan volume under IFRS 9 (in HUF million) Stage 2 loans under IFRS 9/gross customer loans Own coverage of Stage 2 loans under IFRS 9 Stage 3 loan volume under IFRS 9 (in HUF million) Stage 3 loans under IFRS 9/gross customer loans Own coverage of Stage 3 loans under IFRS 9 Provision for impairment on loan losses/average gross loans 90+ days past due loan volume (in HUF million) 90+ days past due loans/gross customer loans Performance Indicators ROA ROE Total income margin Net interest margin Operating costs / Average assets Cost/income ratio Net loans to deposits (FX-adjusted) HUF/EUR (closing) HUF/EUR (average) FX rates BUSINESS REPORT 2023 (CONSOLIDATED) 2022 HUF million 23,860 (5,710) 29,570 24,046 51,403 33,688 15,416 2,299 (27,357) 5,523 7,048 (1,525) 2023 HUF million 128,730 (8,672) 137,402 140,717 223,315 171,703 46,028 5,584 (82,598) (3,316) (2,485) (831) 2022 2023 1,790,944 1,204,641 1,152,296 1,138,715 528,839 431,826 178,050 (14,637) (14,008) 1,466,625 1,402,728 1,008,169 394,560 68,172 0 32,025 194,843 2022 1,062,588 88.2% 0.2% 127,866 10.6% 2.4% 14,188 1.2% 68.4% (0.61%) 5,831 0.5% 2022 1.5% 12.8% 3.25% 2.13% 1.73% 53.2% 81% 2022 HUF 400.3 391.3 5,892,803 2,796,313 2,796,313 2,752,055 1,342,421 1,220,889 188,745 (33,587) (33,587) 4,583,072 4,583,072 3,580,837 1,002,235 131,375 335,400 63,167 669,622 2023 2,514,261 89.9% 0.3% 237,794 8.5% 3.4% 44,258 1.6% 41.4% 0.09% 15,871 0.6% 2023 2.5% 22.6% 4.31% 3.31% 1.59% 37.0% 60% 2023 HUF 382.8 381.9 Change % 440 52 365 485 334 410 199 143 202 (46) % 229 132 143 142 154 183 6 129 140 212 227 255 154 93 97 244 %/pps 137 1.7 0.1 86 (2.1) 0.9 212 0.4 (27.0) 0.71 172 0.1 pps 1.0 9.8 1.06 1.18 (0.14) (16.2) (21) Change % (4) (2) The financial closure of the transaction related to the purchase of Nova KBM d.d. was completed on 6 February 2023. The balance sheet and P&L figures of the purchased bank have been included into OTP Group’s consolidated figures since February 2023. The Slovenian P&L account was adjusted for the one-off items directly related to the acquisition; these corrections are shown at consolidated level, among adjustment items. The balance sheet components were not adjusted for these effects. In 2023, the combined performance of OTP Group’s Slovenian operation posted the second strongest result among foreign subsidiary banks, following Bulgaria’s DSK. The HUF 129 billion profit after tax includes INTEGRATED ANNUAL REPORT 2023 51 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) SKB’s 12-month (HUF 32.8 billion), and NKBM’s 11-month result. The 22.6% full-year ROE exceeded the sector’s profitability. The 37% cost/income ratio, which does not include synergy effects yet, is markedly below the Group average. In 2023, total income margin (4.31%) improved by more than 1 pp y-o-y, as did net interest margin (3.31%); the latter benefited from the higher interest rate environment, and from the active liquid asset management. The aggregated performing loan volumes organically declined y-o-y, similarly to deposits, but the Slovenian operation is still market leader in net loans to and deposits from customers. In 2023, NBKM successfully issued EUR 400 million worth of MREL-eligible Senior Preferred bonds (3NC2 tenor). The legal and organizational integration of SKB and Nova KBM began in February 2023, and the management expects it to be completed in September 2024. To counterbalance the damages caused by the flood in August, Slovenia’s government introduced a lot of measures: first, affected individuals and companies could opt for a 12-month payment moratorium, the application deadline was 31 December 2023; in accordance with the low participation rate, the negative result effect is immaterial. Second, banks are obliged to pay bank tax for five years, the rate is 0.2% of the total assets. In the case of the Slovenian operation, this is likely to amount to about EUR 30 million per year, which is deductible form the corporate tax income base. The tax is due from 2025, but the Bank will make accruals in each quarter of 2024 for the expected amount of the tax to be paid in 2025. Last, the corporate tax income rate increased from 19% to 22% for five years, starting from 2024. INTEGRATED ANNUAL REPORT 2023 52 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) OTP BANK CROATIA Performance of OTP Bank Croatia: Main components of P&L account Adjusted profit after tax Income tax Profit before income tax Operating profit Total income Net interest income Net fees and commissions Other net non-interest income Operating expenses Total provisions Provision for impairment on loan losses Other provision Main components of balance sheet closing balances in HUF million Total assets Gross customer loans Gross customer loans (FX-adjusted) Stage 1+2 customer loans (FX-adjusted) Retail loans Corporate loans Leasing Allowances for possible loan losses Allowances for possible loan losses (FX-adjusted) Deposits from customers Deposits from customers (FX-adjusted) Retail deposits Corporate deposits Liabilities to credit institutions Subordinated debt Total shareholders' equity Loan Quality Stage 1 loan volume under IFRS 9 (in HUF million) Stage 1 loans under IFRS 9/gross customer loans Own coverage of Stage 1 loans under IFRS 9 Stage 2 loan volume under IFRS 9 (in HUF million) Stage 2 loans under IFRS 9/gross customer loans Own coverage of Stage 2 loans under IFRS 9 Stage 3 loan volume under IFRS 9 (in HUF million) Stage 3 loans under IFRS 9/gross customer loans Own coverage of Stage 3 loans under IFRS 9 Provision for impairment on loan losses/average gross loans Performance Indicators ROA ROE Total income margin Net interest margin Operating costs / Average assets Cost/income ratio Net loans to deposits (FX-adjusted) FX rates HUF/HRK (closing) HUF/HRK (average) HUF/EUR (closing) HUF/EUR (average) 2022 HUF million 42,801 (9,294) 52,095 49,013 102,042 70,547 24,692 6,803 (53,029) 3,082 7,102 (4,020) 2023 HUF million 53,959 (11,786) 65,744 66,742 122,951 90,996 25,661 6,295 (56,210) (997) 721 (1,718) Change % 26 27 26 36 20 29 4 (7) 6 (132) (90) (57) 2022 2023 % 3,224,955 2,263,825 2,165,191 2,058,545 1,028,471 888,397 141,677 (108,490) (103,791) 2,381,977 2,275,058 1,696,769 578,288 337,047 24,356 390,583 2022 1,886,633 83.3% 0.5% 265,568 11.7% 7.3% 111,624 4.9% 70.6% (0.34%) 2022 1.5% 11.4% 3.51% 2.43% 1.83% 52.0% 91% 2022 HUF 53.1 51.9 400.3 391.3 3,278,199 2,311,788 2,311,788 2,221,514 1,164,441 880,471 176,602 (97,835) (97,835) 2,385,223 2,385,223 1,742,124 643,099 373,142 23,438 403,487 2023 1,932,763 83.6% 0.6% 288,751 12.5% 7.6% 90,274 3.9% 72.0% (0.03%) 2023 1.8% 14.2% 4.04% 2.99% 1.85% 45.7% 93% 2023 HUF 2 2 7 8 13 (1) 25 (10) (6) 0 5 3 11 11 (4) 3 %/pps 2 0.3 0.0 9 0.8 0.3 (19) (1.0) 1.4 0.31 pps 0.3 2.8 0.53 0.56 0.02 (6.3) 2 Change % 382.8 381.9 (4) (2) The Croatian bank generated HUF 54 billion profit after tax in 2023 as its profit jumped by nearly 30% y-o-y, bringing the ROE above 14%. The growth in annual profit was shaped by multiple factors: first, the bank’s operating profit strengthened by 36%, thanks to the dynamic improvemen t in net interest income, while the strict cost control resulted in lower cost/income ratio; however, the balance of risk costs deteriorated. Net interest income grew by 29% last year, driven by an 8% increase in performing loans, as well as a 56 bps y-o-y improvement in net interest margin, amid the rising interest rate environment. Twelve-month net fees and commissions increased by 4% y-o-y, other revenues declined by 7% y-o-y. INTEGRATED ANNUAL REPORT 2023 53 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) In 2023, operating expenses exceeded the previous year’s level by 6%, while average annual inflation was more than 8%. Other expenses rose by 5%, at a lower rate than inflation; the effect of higher marketing expenses and training costs was offset by the base effect of expert fees in 2022 in connection with euro adoption. Personnel expenses grew by 8%, as a result of an increase in the average number of employees, a rise in base salary, and higher bonus payments, particularly in the fourth quarter. Overall, the cost/income ratio improved by 6.3 pps, to 45.7% last year. Following the HUF 3 billion positive amount in 2022, total risk costs amounted to -HUF 1 billion in 2023. The ratio of Stage 3 loans declined by 1.0 pp y-o-y, making up 3.9% of the portfolio at the end of December. This was supported by both the loan portfolio’s overall improvement and a healed corporate loan previously classified as Stage 3. The own provision coverage of Stage 3 loans improved further: it hit 72.0% (+1.4 pps y-o-y) at the end of December. Performing (Stage 1+2) loans grew by an FX-adjusted 8% y-o-y. The retail segment’s y-o-y expansion continued to benefit from the subsidized housing loan facility for first -home-buyers, in a scheme restarted on 21 March 2022; thus the share of this subsidized product within the full-year retail loan disbursement reached 28.5%. The corporate loan book stagnated y-o-y. FX-adjusted deposit volumes expanded by 5% in full-year 2023 but stagnated in the fourth quarter. Despite the better returns on alternative savings forms, retail deposits increased by 3% y-o-y in FX-adjusted terms. Corporate deposit volumes grew dynamically in the second half of the year, showing a growth of 11% y-o-y. The Bank’s net loan/deposit ratio rose by 2 pps y-o-y, to 93% at the end of December. On 1 January 2023, Croatia adopted the euro. The necessary conversion of loan and deposit volumes, as well as the smooth transition of the bank’s IT systems were all successfully accomplished. INTEGRATED ANNUAL REPORT 2023 54 OTP BANK OTP BANK SERBIA Performance of OTP Bank Serbia: Main components of P&L account Adjusted profit after tax Income tax Profit before income tax Operating profit Total income Net interest income Net fees and commissions Other net non-interest income Operating expenses Total provisions Provision for impairment on loan losses Other provision Main components of balance sheet (closing balances) Total assets Gross customer loans Gross customer loans (FX-adjusted) Stage 1+2 customer loans (FX-adjusted) Retail loans Corporate loans Leasing Allowances for possible loan losses Allowances for possible loan losses (FX-adjusted) Deposits from customers Deposits from customers (FX-adjusted) Retail deposits Corporate deposits Liabilities to credit institutions Total shareholders' equity Loan Quality Stage 1 loan volume under IFRS 9 (in HUF million) Stage 1 loans under IFRS 9/gross customer loans Own coverage of Stage 1 loans under IFRS 9 Stage 2 loan volume under IFRS 9 (in HUF million) Stage 2 loans under IFRS 9/gross customer loans Own coverage of Stage 2 loans under IFRS 9 Stage 3 loan volume under IFRS 9 (in HUF million) Stage 3 loans under IFRS 9/gross customer loans Own coverage of Stage 3 loans under IFRS 9 Provision for impairment on loan losses/average gross loans Performance Indicators ROA ROE Total income margin Net interest margin Operating costs / Average assets Cost/income ratio Net loans to deposits (FX-adjusted) FX rates HUF/RSD (closing) HUF/RSD (average) BUSINESS REPORT 2023 (CONSOLIDATED) 2022 HUF million 36,873 (6,118) 42,991 58,544 104,524 76,635 17,954 9,934 (45,980) (15,553) (14,422) (1,131) 2022 2,708,993 2,038,480 1,951,119 1,901,668 868,659 937,436 95,573 (62,386) (59,754) 1,551,143 1,485,623 831,288 654,335 682,615 358,120 2022 1,764,677 86.6% 0.9% 222,202 10.9% 7.0% 51,601 2.5% 59.8% 0.74% 2022 1.5% 10.9% 4.14% 3.03% 1.82% 44.0% 127% 2022 HUF 3.4 3.3 2023 HUF million 68,026 (10,621) 78,646 83,732 133,589 104,050 18,419 11,120 (49,856) (5,086) (2,293) (2,793) 2023 2,874,794 1,978,855 1,978,855 1,921,146 875,664 951,833 93,648 (66,259) (66,259) 1,868,078 1,868,078 936,937 931,140 506,900 368,344 2023 1,661,365 84.0% 0.7% 259,780 13.1% 6.7% 57,710 2.9% 63.8% 0.12% 2023 2.5% 19.4% 4.98% 3.88% 1.86% 37.3% 102% 2023 HUF 3.3 3.3 Change % 84 74 83 43 28 36 3 12 8 (67) (84) 147 % 6 (3) 1 1 1 2 (2) 6 11 20 26 13 42 (26) 3 %/pps (6) (2.6) (0.2) 17 2.2 (0.3) 12 0.4 4.1 (0.62) pps 1.1 8.5 0.84 0.85 0.04 (6.7) (25) Change % (4) (2) The Serbian banking group’s adjusted profit after tax jumped by more than 80% y-o-y, to more than HUF 68 billion in 2023. The P&L developments were shaped by the dynamic improvement in operating profit (+43% y-o-y) as well as by the decline in risk costs, to a third of the previous year’s level; this brought the return on equity ratio to 19.4% (+8.5 pps y-o-y). Total income grew impressively (+28% y-o-y) in the full year. Within that, net interest income surged by 36%: FX-adjusted performing loan volumes stagnated, but the rising RSD and EUR interest rate environment made its impact through the gradual repricing of predominantly variable rate loans. The National Bank of Serbia’s resolution of 11 September 2023 obligated banks to impose a 4.08% temporary cap on existing variable rate housing loans amounting to less than EUR 200,000, and to impose a 5.03% cap on newly disbursed fixed rate loans. Interest rates shall be frozen for 15 months, from October 2023 to the end of year 2024. The measure’s expected impact was recorded as a lump sum in the third quarter of 2023, among adjustment items presented at consolidated level. INTEGRATED ANNUAL REPORT 2023 55 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) Twelve-month net fees and commissions rose by 3% y-o-y. The annual average rate of inflation was above 10% in 2023; in the high inflationary environment, annual operating expenses grew by 11% y-o-y in local currency. Almost 60% of the expense growth was caused by higher personnel expenses, triggered by wage inflation and higher bonus payments, while the number of employees was stable y-o-y (on FTE basis). Cost efficiency indicators further improved; the annual cost/income ratio (37.3%) was one of the lowest among group members. In full year 2023, nearly HUF 5.1 billion total risk cost weighed on profit, as opposed to HUF 15.6 billion in the base period. Within that, credit risk costs fell by more than 80% y -o-y, because of the releases made in the third and fourth quarters of 2023. The y-o-y jump in other risk costs was related to provisions for interbank exposures and litigations. The performing (Stage 1+2) FX-adjusted loan volume y-o-y stagnated. Within that, mortgage loans declined throughout last year in the rising interest rate environment, but the growing demand caused by the interest rate cap reversed the downtrend in the fourth quarter. Despite the stricter lending conditions, the consumer loan book increased y-o-y (+4%), largely driven by cash loans’ and car loans’ growth. The corporate loan book’s expansion continued, too. The deposit stock surged by 26% y-o-y (FX-adjusted), primarily driven by deposits from large corporations. The bank’s net loan/deposit ratio declined by 25 pps y-o-y, to 102%, while interbank funds’ volume fell by 26% y-o-y. INTEGRATED ANNUAL REPORT 2023 56 OTP BANK OTP BANK ALBANIA Performance of OTP Bank Albania: Main components of P&L account Adjusted profit after tax Income tax Profit before income tax Operating profit Total income Net interest income Net fees and commissions Other net non-interest income Operating expenses Total provisions Provision for impairment on loan losses Other provision Main components of balance sheet (closing balances) Total assets Gross customer loans Gross customer loans (FX-adjusted) Stage 1+2 customer loans (FX-adjusted) Retail loans Corporate loans Leasing Allowances for possible loan losses Allowances for possible loan losses (FX-adjusted) Deposits from customers Deposits from customers (FX-adjusted) Retail deposits Corporate deposits Liabilities to credit institutions Subordinated debt Total shareholders' equity Loan Quality Stage 1 loan volume under IFRS 9 (in HUF million) Stage 1 loans under IFRS 9/gross customer loans Own coverage of Stage 1 loans under IFRS 9 Stage 2 loan volume under IFRS 9 (in HUF million) Stage 2 loans under IFRS 9/gross customer loans Own coverage of Stage 2 loans under IFRS 9 Stage 3 loan volume under IFRS 9 (in HUF million) Stage 3 loans under IFRS 9/gross customer loans Own coverage of Stage 3 loans under IFRS 9 Provision for impairment on loan losses/average gross loans Performance Indicators ROA ROE Total income margin Net interest margin Operating costs / Average assets Cost/income ratio Net loans to deposits (FX-adjusted) HUF/ALL (closing) HUF/ALL (average) FX rates BUSINESS REPORT 2023 (CONSOLIDATED) 2022 HUF million 10,175 (2,013) 12,188 9,335 20,232 16,927 3,067 238 (10,896) 2,852 2,505 347 2023 HUF million 15,032 (3,140) 18,173 18,269 33,387 27,912 3,729 1,746 (15,118) (96) 108 (204) 2022 635,364 370,875 369,116 350,663 158,940 187,729 3,994 (16,208) (16,264) 516,668 515,946 447,918 68,029 30,279 0 60,827 2022 318,215 85.8% 1.0% 34,417 9.3% 9.4% 18,243 4.9% 54.4% (0.83%) 2022 2.0% 21.1% 4.07% 3.40% 2.19% 53.9% 68% 2022 HUF 3.5 3.1 2023 669,765 367,947 367,947 345,171 161,834 177,640 5,696 (17,690) (17,690) 547,854 547,854 470,591 77,263 8,138 2,861 81,102 2023 312,494 84.9% 0.9% 32,677 8.9% 8.2% 22,776 6.2% 53.3% (0.03%) 2023 2.3% 21.1% 5.19% 4.34% 2.35% 45.3% 64% 2023 HUF 3.7 3.4 Change % 48 56 49 96 65 65 22 39 (103) (96) % 5 (1) 0 (2) 2 (5) 43 9 9 6 6 5 14 (73) (100) 33 %/pps (2) (0.9) 0.0 (5) (0.4) (1.2) 25 1.3 (1.1) 0.80 pps 0.3 0.0 1.13 0.94 0.16 (8.6) (4) Change % 5 9 The consolidated financial statements include the acquired Alpha Bank Albania SH.A. bank’s balance sheet from July 2022, while its profit contribution was consolidated starting from August. On 1 December 2022, Albania’s Court of Registration registered the merger of Alpha Bank Albania and Banka OTP Albania. The Albanian P&L account was adjusted for the one-off items directly related to the acquisition; they are presented at consolidated level among the adjustment items. The balance sheet components were not adjusted for these effects. In 2023, OTP Bank Albania generated HUF 15 billion profit after tax (+50% q-o-q; in local currency +44%), which brought ROE above 21%. INTEGRATED ANNUAL REPORT 2023 57 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) Most of the change in the P&L lines for last year was induced by the acquisition. Based on the latest data, the bank’s market share by total assets exceeded 9%, which makes it the fifth largest bank in the country. At the end of the year, the number of bank branches was 50, eleven units more than before the acquisition 2Q 2022, while the number of employees was more than 700, 57% higher than before the acquisition. Still, the bank’s cost efficiency has improved by 8.6 pps, thus t he cost/income ratio stood at 45.3% in full year 2023. In local currency full-year operating profit grew by 84%, chiefly as a result of the acquisition, owing to the 56% surge in total income, and a 33% growth in operating expenses. Net interest income grew by 57% y-o-y partly a result of the acquisition, and in part due to the repricing of the loan portfolio in the higher interest rate environment, helping the interest margin (4.34%) improve in 2023 (+94 bps y -o-y). The full-year net fees and commissions increased by 16%, while other income grew sixfold, largely because the ALL/EUR rate appreciated more than in the previous period, and also driven by the inclusion of Alpha Bank Albania. In 2023 risk cost was near zero, as opposed to the release made a year earlier. Overall, the FX-adjusted stock of performing (Stage 1+2) loans declined by 2% in 2023 as a result of a 2% rise in retail loans and a 5% drop in corporate ones. The FX-adjusted volume of deposits from customers grew by 6% y-o-y, as retail deposits increased by 5%, and corporate deposits expanded by 14%. Liabilities to credit institutions declined by 73% y-o-y, at the same time, intragroup financing also dropped. The amount on the subordinated debt line is related to the Tier 2 bond issued in the amount of EUR 7.5 million in December 2023. INTEGRATED ANNUAL REPORT 2023 58 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) CKB GROUP (MONTENEGRO) Performance of CKB Group: Main components of P&L account Adjusted profit after tax Income tax Profit before income tax Operating profit Total income Net interest income Net fees and commissions Other net non-interest income Operating expenses Total provisions Provision for impairment on loan losses Other provision Main components of balance sheet (closing balances) Total assets Gross customer loans Gross customer loans (FX-adjusted) Stage 1+2 customer loans (FX-adjusted) Retail loans Corporate loans Allowances for possible loan losses Allowances for possible loan losses (FX-adjusted) Deposits from customers Deposits from customers (FX-adjusted) Retail deposits Corporate deposits Liabilities to credit institutions Total shareholders' equity Loan Quality Stage 1 loan volume under IFRS 9 (in HUF million) Stage 1 loans under IFRS 9/gross customer loans Own coverage of Stage 1 loans under IFRS 9 Stage 2 loan volume under IFRS 9 (in HUF million) Stage 2 loans under IFRS 9/gross customer loans Own coverage of Stage 2 loans under IFRS 9 Stage 3 loan volume under IFRS 9 (in HUF million) Stage 3 loans under IFRS 9/gross customer loans Own coverage of Stage 3 loans under IFRS 9 Provision for impairment on loan losses/average gross loans Performance Indicators ROA ROE Total income margin Net interest margin Operating costs / Average assets Cost/income ratio Net loans to deposits (FX-adjusted) HUF/EUR (closing) HUF/EUR (average) FX rates 2022 HUF million 9,791 (2,184) 11,975 15,133 28,816 20,832 7,106 878 (13,683) (3,158) 639 (3,797) 2023 HUF million 21,814 (3,923) 25,737 23,537 38,363 29,717 7,797 848 (14,826) 2,200 2,929 (728) 2022 664,395 447,921 428,371 407,343 185,443 221,900 (21,893) (20,937) 524,479 501,225 276,382 224,843 12,443 99,131 2022 389,640 87.0% 1.2% 36,294 8.1% 8.9% 21,987 4.9% 64.4% (0.15%) 2022 1.6% 10.9% 4.84% 3.50% 2.30% 47.5% 81% 2022 Ft 400.3 384.9 2023 663,676 452,493 452,493 433,473 212,758 220,715 (17,625) (17,625) 520,168 520,168 325,770 194,398 2,309 113,004 2023 399,886 88.4% 0.8% 33,587 7.4% 5.1% 19,020 4.2% 67.2% (0.67%) 2023 3.5% 21.0% 6.10% 4.73% 2.36% 38.6% 84% 2023 Ft 382.8 381.9 Change % 123 80 115 56 33 43 10 (3) 8 (81) % 0 1 6 6 15 (1) (19) (16) (1) 4 18 (14) (81) 14 %/pps 3 1.4 (0.4) (7) (0.7) (3.7) (13) (0.7) 2.9 (0.52) pps 1.8 10.1 1.27 1.23 0.06 (8.8) 2 Change % (4) (1) In 2023, the Montenegrin CKB Group generated HUF 21.8 billion profit after-tax, twice as much as in the base period. This brought its ROE to 21%. The improvement in the full-year result stemmed from 47% higher net interest income in local currency terms and positive risk costs. In full year 2023, total income grew by 37% y-o-y in local currency, supported by the 47% jump in net interest income, as well as a 13% increase in net fee and commission income, while other income was stable. The increase in interest income stemmed from the repricing of previously disbursed loans (mostly in the case of corporate and consumer loans), but the higher interest rate of newly disbursed loans also had a benign effect. As a result, net interest margin maintained the improving trend , thus it rose by 1.23 pps to 4.73% y-o-y. The bank’s cost efficiency improved in 2023, just like in recent years; the cost to income ratio dropped by 8.8 pps, to 38.6% y-o-y. Operating expenses increased by 11% in EUR terms in 2023, a third of which was INTEGRATED ANNUAL REPORT 2023 59 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) caused by elevated wages and wage-like payments, while the rise in other expenses stemmed from higher expert fees and supervisory charges. In 2023, total risk cost amounted to +HUF 2.2 billion. The ratio of Stage 3 loans declined to 4.2% (-0.7 pp y-o-y); their own provision coverage stood at 67.2% (+2.9 pps y-o-y) at the end of the year. Performing (Stage 1+2) loan volumes rose by an FX-adjusted 6% y-o-y, thanks to a 10% surge in mortgage loans and a 17% jump in consumer loans. The FX-adjusted deposit volumes grew by 4% y-o-y, driven by the 11% increase in household deposits, and a 50% jump in MSE deposits. The net loan/deposit ratio stood at 84% at the end of the year (+2 pps y-o-y). INTEGRATED ANNUAL REPORT 2023 60 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) IPOTEKA BANK (UZBEKISTAN) Performance of Ipoteka Bank (Uzbekistan): Main components of P&L account Adjusted profit after tax Income tax Profit before income tax Operating profit Total income Net interest income Net fees and commissions Other net non-interest income Operating expenses Total provisions Provision for impairment on loan losses Other provision Main components of balance sheet (closing balances) Total assets Gross customer loans Gross customer loans (FX-adjusted) Stage 1+2 customer loans (FX-adjusted) Retail loans Corporate loans Leasing Allowances for possible loan losses Allowances for possible loan losses (FX-adjusted) Deposits from customers Deposits from customers (FX-adjusted) Retail deposits Corporate deposits Liabilities to credit institutions Issued securities Subordinated debt Total shareholders' equity Loan Quality Stage 1 loan volume under IFRS 9 (in HUF million) Stage 1 loans under IFRS 9/gross customer loans Own coverage of Stage 1 loans under IFRS 9 Stage 2 loan volume under IFRS 9 (in HUF million) Stage 2 loans under IFRS 9/gross customer loans Own coverage of Stage 2 loans under IFRS 9 Stage 3 loan volume under IFRS 9 (in HUF million) Stage 3 loans under IFRS 9/gross customer loans Own coverage of Stage 3 loans under IFRS 9 Provision for impairment on loan losses/average gross loans Performance Indicators ROA ROE Total income margin Net interest margin Operating costs / Average assets Cost/income ratio Net loans to deposits (FX-adjusted) HUF/1,000 UZS (closing) HUF/1,000 UZS (average) FX rates 2023 HUF million (21,857) (3,381) (18,475) 33,708 59,655 46,123 5,261 8,270 (25,946) (52,184) (51,354) (830) 2023 1,187,368 961,533 961,533 847,183 715,113 132,070 0 (96,738) (96,738) 327,161 327,161 237,467 89,694 561,466 121,082 12,162 145,941 2023 687,252 71.5% 2.7% 159,931 16.6% 21.6% 114,350 11.9% 38.0% 10.03% 2023 (3.3%) (23.1%) 9.09% 7.03% 4.0% 43.5% 264% 2023 HUF 28.1 30.9 In line with the sale and purchase agreement concluded on 12 December 2022 between OTP Bank and the Ministry of Economy and Finance of the Republic of Uzbekistan, the first step of the transaction was completed on 13 June 2023. Consequently, OTP Bank became the majority shareholder of Ipoteka Bank by acquiring a 73.71% stake, and became indirect shareholder of Ipoteka Bank’s wholly -owned subsidiaries. In the second step of the transaction, the shares that remained in the owners hip of the Ministry of Economy and Finance of the Republic of Uzbekistan will be bought three years after the first step. The balance sheet of Ipoteka Bank was consolidated in the second quarter but its P&L was presented in OTP Group's adjusted P&L only starting from the third quarter of 2023. INTEGRATED ANNUAL REPORT 2023 61 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) The P&L account was adjusted for the one-off items directly related to the acquisition; they are presented at consolidated level among the adjustment items. The balance sheet components were not adjusted for these effects. By purchasing Ipoteka Bank, OTP Group entered the Central Asian region, and became the first foreign player to participate in the privatization of Uzbekistan’s banking sector. Pursuant to its agreement with the Republic of Uzbekistan, OTP Bank increa sed Ipoteka Bank’s capital by UZS 844.6 billion (about USD 68.5 million), which was registered on 25 December 2023. With this, OTP Bank’s ownership stake increased to 79.58%. Based on end-2023 data, Ipoteka Bank was the fifth largest bank in Uzbekistan, with 7.3 % market share by total assets. The Bank had almost 1.8 million retail customers at the end of 2023; since the acquisition, their number grew by 20%, as a result of reshaping the incentive scheme for branches. At the end of 2023, Ipoteka Bank had 39 branches and employed more than 4,400 people. At the end of 2023, total assets amounted to HUF 1,188 billion, including HUF 962 billion worth of performing loans. In FX-adjusted terms, performing loans have been overall stable since the end of June; but it is favourable within that, the household segment’s 41% growth was outstanding. Since the Bank was added to the Group, mortgage loans have increased by 15%, while consumer loans have more than doubled. The improvement in consumer loans owed a lot to the doubling of cash loan volumes, and the quadrupling of car loans. The deposit book reached HUF 327 billion at the end of 2023. Retail deposits rose by 8% q -o-q, and corporate deposits grew by 42%. These developments were primarily due to a greater focus on deposit collection and, in connection with this, the restructuring of the branch incentive scheme. At the end of the year, the net loan/deposit ratio stood at 264%. The Bank’s liability structure continued to heavily rely on largely state funding sources, which typically finance subsidized loans: liabilities to credit institutions up HUF 561 billion in the bank’s balance sheet. made In the second half of 2023, Ipoteka Bank generated HUF 21.9 billion adjusted loss, which was entirely caused by the loss realized in the fourth quarter. Since the consolidation, operating profit amounted to HUF 33.7 billion, including HUF 12.3 billion in the fourth quarter. The second half adjusted total risk cost in the Uzbek segment amounted to HUF 52.2 billion. Problem loans concentrated in three segments: in a broader sense agriculture, but also in cotton and textile industries. Within agriculture fishery, green house cultivation and hydro cultures, but also the cotton industry were behind the badwill adjustment. This extra provision for impairment on loan losses was recognized partly in Ipoteka Bank’s separate P &L, and in part among the adjustment items presented at consolidated level, on the effect of acquisitions line7. The ratio of Stage 3 loans grew to 11.9% by the end of the year, from 2.7% at the end of the second quarter, and from 8.6% at the end of the third quarter, mostly because corporate exposures were migrated. The Stage 2 ratio stood at 16.6% at the end of the year. The reason for this growth was the constant review of the loan portfolio, as a result of which mortgage loans were reclassified from Stage 1 to Stage 2 category. 7 In line with accounting standards, the badwill (which is part of the effect of acquisitions adjustment line) can be updated within 12 months after the consolidation, therefore these impairments were partially recognised on this adjustment line. INTEGRATED ANNUAL REPORT 2023 62 OTP BANK OTP BANK RUSSIA Performance of OTP Bank Russia Main components of P&L account Adjusted profit after tax Income tax Profit before income tax Operating profit Total income Net interest income Net fees and commissions Other net non-interest income Operating expenses Total provisions Provision for impairment on loan losses Other provision Main components of balance sheet (closing balances) Total assets Gross customer loans Gross customer loans (FX-adjusted) Stage 1+2 customer loans (FX-adjusted) Retail loans Corporate loans Allowances for possible loan losses Allowances for possible loan losses (FX-adjusted) Deposits from customers Deposits from customers (FX-adjusted) Retail deposits Corporate deposits Liabilities to credit institutions Total shareholders' equity Loan Quality Stage 1 loan volume under IFRS 9 (in HUF million) Stage 1 loans under IFRS 9/gross customer loans Own coverage of Stage 1 loans under IFRS 9 Stage 2 loan volume under IFRS 9 (in HUF million) Stage 2 loans under IFRS 9/gross customer loans Own coverage of Stage 2 loans under IFRS 9 Stage 3 loan volume under IFRS 9 (in HUF million) Stage 3 loans under IFRS 9/gross customer loans Own coverage of Stage 3 loans under IFRS 9 Provision for impairment on loan losses/average gross loans Performance Indicators ROA ROE Total income margin Net interest margin Operating costs / Average assets Cost/income ratio Net loans to deposits (FX-adjusted) HUF/RUB (closing) HUF/RUB (average) FX rates BUSINESS REPORT 2023 (CONSOLIDATED) 2022 HUF million 42,548 (3,632) 46,179 98,137 178,494 118,004 35,251 25,239 (80,357) (51,958) (51,046) (911) 2023 HUF million 95,665 (34,506) 130,171 149,297 223,644 122,084 40,831 60,730 (74,347) (19,126) (16,278) (2,848) 2022 2023 1,029,721 784,958 589,608 496,620 468,477 28,142 (173,105) (130,392) 576,865 453,127 263,310 189,816 49,774 306,304 2022 570,949 72.7% 5.1% 91,050 11.6% 31.5% 122,959 15.7% 93.6% 5.85% 2022 3.9% 14.1% 16.23% 10.73% 7.3% 45.0% 101% 2022 HUF 5.2 5.7 1,470,796 721,212 721,212 624,130 606,912 17,218 (133,255) (133,255) 1,101,084 1,101,084 404,105 696,979 19,063 274,516 2023 510,129 70.7% 3.0% 114,001 15.8% 22.7% 97,082 13.5% 95.0% 2.38% 2023 8.0% 33.9% 18.69% 10.20% 6.2% 33.2% 53% 2023 HUF 3.9 4.2 Change % 125 850 182 52 25 3 16 141 (7) (63) (68) 213 % 43 (8) 22 26 30 (39) (23) 2 91 143 53 267 (62) (10) %/pps (11) (2.0) (2.2) 25 4.2 (8.8) (21) (2.2) 1.4 (3.47) pps 4.1 19.8 2.46 (0.53) (1.1) (11.8) (48) Change % (25) (26) Owing to the changes in the exchange rates in the reporting period, the Russian operation’s balance sheet and P&L statement figures in HUF terms differ from the ones calculated in local currency. OTP Bank Russia realized HUF 95.7 billion profit after tax in 2023, more than twice as much as in the base period. This improvement can be attributed to the operating profit increasing by half, and to smaller risk costs. This brought the return on equity (ROE) ratio to 33.9% in 2023. As a result, the bank’s equity grew by 19% y-o-y in RUB, despite the permission to pay RUB 13.4 billion in dividend in the second half -year. Taxes payable on dividends are presented on the corporate tax line. Full-year net interest income grew by 41% in RUB, induced by higher interest income from expanding deposit volumes placed at the central bank, as deposits from customers almost doubled on average last year, but the rising interest rate environment also played a role starting from mid -2023. Starting from 24 July the central bank of Russia raised its benchmark rate in five steps to 16% by the end of 2023, from 7.5% in the first half-year. Net interest margin shrank by 53 bps y-o-y. INTEGRATED ANNUAL REPORT 2023 63 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) Net fees and commissions grew by 62% y-o-y in RUB, mostly driven by a jump in income from account maintenance and transaction fees owing to the increase in deposits. The surge in twelve-month other income reflected the effect of stronger income from currency conversion. Reasons for the 25% y-o-y growth in twelve-month operating expenses in local currency included wage inflation, and the increase in IT expenses linked to the digital transformation of the bank’s operation. The bank’s cost to income ratio was 33.2% in 2023 (-11.8 pps y-o-y). In 2023 total risk cost fell by 60% in RUB, to HUF 19 billion, from HUF 52 billion in the previous year. Underlying loan quality developments painted a positive picture: the ratio of Stage 3 loans declined by 2.2 pps, to 13.5% compared with end-2022. The own provision coverage of Stage 3 loans stood at 95% at end-2023. The Stage 2 ratio was 15.8% (+4.2 pps y-o-y) at the end of the fourth quarter. The bank’s total assets increased by 91% y-o-y in RUB, chiefly boosted by deposit growth. The deposit book grew by 143% y-o-y, primarily through deposits from large corporations (FX-adjusted). The bank’s net loan to deposit ratio declined by 48 pps y-o-y, to 53%. On the asset side, most of the additional liquidity was invested in central bank deposits. The Russian bank has stopped providing new loans to corporates since the end of February 2022, thus by the end of 2023 the corporate loan volumes dropped by an FX-adjusted 85% from end-2021 levels; they contracted by 39% compared to end-2022. The volume of FX-adjusted performing (Stage 1+2) retail loans expanded by 30% in 2023, predominantly in the car loan and cash loan segments. At the end of the year, the bank’s capital adequacy ratio was 18.2%, firmly above the 8% regulatory minimum requirement. At the end of 2023, the Russian bank’s intragroup subordinated loans amou nted to USD 27 million, unchanged y-o-y. The Russian operation paid back its maturing intragroup financing in 4Q 2022, thus the amount of intragroup financing decreased to nil by the end of 2022 and remained nil throughout 2023. INTEGRATED ANNUAL REPORT 2023 64 OTP BANK OTP BANK UKRAINE Performance of OTP Bank Ukraine: Main components of P&L account Adjusted profit after tax Income tax Profit before income tax Operating profit Total income Net interest income Net fees and commissions Other net non-interest income Operating expenses Total provisions Provision for impairment on loan losses Other provision BUSINESS REPORT 2023 (CONSOLIDATED) 2022 HUF million (15,922) (2,718) (13,204) 79,863 110,805 90,007 12,673 8,125 (30,943) (93,067) (90,836) (2,231) 2023 HUF million 45,184 (37,174) 82,358 78,294 108,853 93,450 10,837 4,567 (30,560) 4,064 10,654 (6,590) Main components of balance sheet (closing balances) 2022 2023 Total assets Gross customer loans Gross customer loans (FX-adjusted) Stage 1 + 2 customer loans (FX-adjusted) Retail loans Corporate loans Leasing Allowances for possible loan losses Allowances for possible loan losses (FX-adjusted) Deposits from customers Deposits from customers (FX-adjusted) Retail deposits Corporate deposits Liabilities to credit institutions Subordinated debt Total shareholders' equity Loan Quality Stage 1 loan volume under IFRS 9 (in HUF million) Stage 1 loans under IFRS 9/gross customer loans Own coverage of Stage 1 loans under IFRS 9 Stage 2 loan volume under IFRS 9 (in HUF million) Stage 2 loans under IFRS 9/gross customer loans Own coverage of Stage 2 loans under IFRS 9 Stage 3 loan volume under IFRS 9 (in HUF million) Stage 3 loans under IFRS 9/gross customer loans Own coverage of Stage 3 loans under IFRS 9 Provision for impairment on loan losses/average gross loans Performance Indicators ROA ROE Total income margin Net interest margin Operating costs / Average assets Cost/income ratio Net loans to deposits (FX-adjusted) HUF/UAH (closing) HUF/UAH (average) FX rates 1,048,713 529,644 484,031 396,320 43,392 240,664 112,264 (115,754) (105,587) 783,009 716,718 279,032 437,686 108,678 7,798 122,493 2022 219,078 41.4% 2.1% 214,442 40.5% 18.1% 96,124 18.1% 75.3% 14.01% 2022 (1.6%) (12.4%) 10.92% 8.87% 3.0% 27.9% 53% 2022 HUF 10.2 11.5 1,036,912 393,741 393,741 308,454 28,223 197,262 82,969 (84,671) (84,671) 736,621 736,621 274,374 462,247 91,154 7,530 157,088 2023 208,563 53.0% 1.9% 99,891 25.4% 14.4% 85,287 21.7% 77.9% (2.38%) 2023 4.4% 30.5% 10.65% 9.14% 3.0% 28.1% 42% 2023 HUF 9.1 9.6 Change % (2) (2) 4 (14) (44) (1) 195 % (1) (26) (19) (22) (35) (18) (26) (27) (20) (6) 3 (2) 6 (16) (3) 28 %/pps (5) 11.6 (0.2) (53) (15.1) (3.7) (11) 3.5 2.6 (16.39) pps 6.0 42.9 (0.27) 0.27 (0.1) 0.1 (11) Change % (11) (16) Owing to the exchange rate fluctuations in the reporting period, the Ukrainian operation’s balance sheet and P&L statement figures in HUF terms differ from the ones calculated in local currency. In full year 2023, OTP Bank Ukraine posted HUF 45.2 billion adjusted profit after tax, which brought its ROE above 30%. The corporate tax burden increased materially because on 6 December 2023 Ukraine’s president signed a bill that increased the corporate income tax rate for banks (it remained unchanged in case of leasing companies) from 18% to 50% retroactively for full year 2023 and set the tax rate at 25% from 2024. As a result, almost HUF 23 billion extra corporate income tax was recorded in the fourth quarter, for the full year 2023. INTEGRATED ANNUAL REPORT 2023 65 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) Full-year operating profit improved by 17% in UAH (but declined by 2% in HUF). Within that, net interest income jumped by 24% in local currency (by 4% in HUF), predominantly supported by the higher interest income on deposits placed at the National Bank of Ukraine. Net interest margin improved by 27 bps in 2023. Twelve-year net fee and commission income stagnated in UAH. The reason for the decline in full-year other income was the outstandingly high currency conversion income in the base year The 17% growth in full-year operating cost level in UAH reflected the high inflationary environment: in 2023, annual average inflation remained above 13%. Within that, personnel expenses increased by 18% in UAH as a result of high wage inflation, via the implemented wage hikes, while the full -year average number of employees dropped by 7%. Overall, cost efficiency indicators were stable last year: the cost to income ratio of 28.1% remained the lowest in OTP Group. Underlying loan quality developments were overall positive. In full year 2023, total risk cost amounted to +HUF 4.1 billion, as opposed to -HUF 93 billion in the base period. At the end of 2023, the ratio of Stage 3 loans within the portfolio was 21.7%, the 3.5 pps y -o-y growth was partly caused by the contraction in the loan portfolio. The coverage of Stage 3 loans increased to 77.9% (+2.6 pps y-o-y). The ratio of Stage 2 loans sank by 15.1 pps y-o-y, to 25.4%. The ratio of total provisions to total gross loan volumes was 24.5% at the end of December. The other risk costs were set aside mainly for the Ukrainian government bond portfolio. Amid the moderate lending activity, performing (Stage 1+2) loans fell by an FX-adjusted 22% y-o-y. The deposits placed at the central bank grew by 12% last year, to HUF 307 billion by the end of the year. Last year the deposit book rose by 3% (FX-adjusted). The net loan to deposit ratio fell to 42% (-11 pps y-o-y). The bank’s capital adequacy ratio significantly exceeded the regulatory minimum requirements, reaching 36.6% at the end of December (regulatory minimum: 10.0%). The outstanding gross intragroup financing to the Ukrainian operation amounted to HUF 83.1 billion at the end of December. INTEGRATED ANNUAL REPORT 2023 66 OTP BANK OTP BANK ROMANIA Performance of OTP Bank Romania: Main components of P&L account Adjusted profit after tax Income tax Profit before income tax Operating profit Total income Net interest income Net fees and commissions Other net non-interest income Operating expenses Total provisions Provision for impairment on loan losses Other provision Main components of balance sheet (closing balances) Total assets Gross customer loans Gross customer loans (FX-adjusted) Stage 1+2 customer loans (FX-adjusted) Retail loans Corporate loans Leasing Allowances for possible loan losses Allowances for possible loan losses (FX-adjusted) Deposits from customers Deposits from customers (FX-adjusted) Retail deposits Corporate deposits Liabilities to credit institutions Total shareholders' equity Loan Quality Stage 1 loan volume under IFRS 9 (in HUF million) Stage 1 loans under IFRS 9/gross customer loans Own coverage of Stage 1 loans under IFRS 9 Stage 2 loan volume under IFRS 9 (in HUF million) Stage 2 loans under IFRS 9/gross customer loans Own coverage of Stage 2 loans under IFRS 9 Stage 3 loan volume under IFRS 9 (in HUF million) Stage 3 loans under IFRS 9/gross customer loans Own coverage of Stage 3 loans under IFRS 9 Provision for impairment on loan losses/average gross loans Performance Indicators ROA ROE Total income margin Net interest margin Operating costs / Average assets Cost/income ratio Net loans to deposits (FX-adjusted) HUF/RON (closing) HUF/RON (average) FX rates BUSINESS REPORT 2023 (CONSOLIDATED) 2022 HUF million 3,071 (649) 3,720 17,384 62,596 53,560 4,743 4,293 (45,212) (13,663) (11,094) (2,569) 2022 1,687,581 1,228,254 1,171,413 1,109,875 538,979 510,400 60,496 (62,442) (59,762) 998,452 951,990 564,695 387,295 446,641 181,206 2022 990,307 80.6% 1.1% 173,679 14.1% 9.6% 64,268 5.2% 54.1% 0.93% 2022 0.2% 1.8% 3.86% 3.31% 2.79% 72.2% 117% 2022 Ft 74.6 72.8 2023 HUF million 20,099 (3,559) 23,657 20,972 68,613 53,865 5,019 9,729 (47,641) 2,685 2,771 (86) 2023 1,600,237 1,136,507 1,136,507 1,075,958 485,158 524,745 66,055 (55,856) (55,856) 1,100,016 1,100,016 662,557 437,459 261,740 192,650 2023 919,683 80.9% 1.2% 156,276 13.8% 8.5% 60,549 5.3% 51.9% (0.24%) 2023 1.3% 10.9% 4.28% 3.36% 2.97% 69.4% 98% 2023 Ft 80.9 79.4 Change % 21 10 1 6 127 5 (97) % (5) (7) (3) (3) (10) 3 9 (11) (7) 10 16 17 13 (41) 6 %/pps (7) 0.3 0.1 (10) (0.4) (1.1) (6) 0.1 (2.2) (1.18) pps 1.1 9.2 0.42 0.06 0.18 (2.8) (19) Change % 8 9 On 9 February 2024 OTP Bank Plc. concluded a share sale and purchase agreement to sell its directly and indirectly owned 100% shareholding in OTP Bank Romania S.A. to Banca Transilvania S.A. (‘BT’). OTP Group is also selling its 100% shareholdings in its other Romanian subsidiaries, OTP Leasing Romania IFN S.A. and OTP Asset Management S.A.I. S.A. to BT under the transaction. The selling price is EUR 347.5 million which is smaller than the net asset value of the to be sold subsidiaries recognized in the consolidated accounts, accordingly the transaction resulted in a negative P&L impact of HUF 59.5 billion (after tax) on consolidated level, which was booked in 4Q 2023 and presented amongst the adjustment items. As a result of this, according to IFRS 5, as at the end of 2023 the Romanian operation was presented as an asset classified as held for salein the consolidated balance sheet, and as discontinued operation in the income statement. As opposed to this, in the adjusted financial statements presented in the Stock Exchange INTEGRATED ANNUAL REPORT 2023 67 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) Report – in line with the structure of the financial statements monitored by the management – the Romanian operation was presented in a way as if it was still classified as continuing operation. OTP Bank Romania generated HUF 20.1 billion profit after tax in 2023, more than 6.5 times as much as in 2022. Full-year operating profit increased by 25% in local currency, as a result of 13% y -o-y surge in total income and 8% higher operating expenses. In 2023, other income doubled in local currency, net fees and commissions grew by 8%, while net interest income rose by 4%. The full-year net interest income and other income dynamics were influenced by the fact that the result on intragroup FX swap deals changed in the third quarter, and their ytd cumulated result (-HUF 10 billion) was moved from other income to the net interest income line, thus this reclassification was neutral on profits. Without this reclassification’s effect (a total of - HUF 11.5 billion in net interest income in 2023), full-year net interest income would have grown by 22% y-o-y, mostly because of the stable loan volumes and the repricing of outstanding loan volumes in the higher interest rate environment. Annual net fees and commissions expanded by 8% y-o-y in local currency, largely thanks to an increase in card commissions. Full-year operating expenses grew by 8%, the main component of which was the wage hikes by the annual rate of inflation, as well as a rise in other expenses. In the fourth quarter, expenses grew by 10% q -o-q in local currency. The cost to income ratio improved to 69.4% in 2023 (-2.8 pps y-o-y). Full-year risk costs amounted to HUF +3 billion, mainly driven by the HUF +9.5 billion credit risk cost in the second quarter, which stemmed from the sale of the Romanian factoring company’s non-performing loan portfolio. The ratio of Stage 3 loans rose by 0.1 pp, to 5.3% y-o-y; their own provision coverage stood at 51.9%, -2.2 pps y-o-y) at the end of the year. Regarding lending activity, performing (Stage 1+2) loan volumes declined by 3% y-o-y (FX-adjusted), largely as a result of a 12% drop in mortgage loans and a 4% decline in consumer loans, which wa s only partly offset by the 3% rise in corporate loans and a 9% growth in leasing volumes. The decline in mortgage loans was primarily caused by the rising mortgage rates: in full year 2023, new mortgage loan placements shrank by two-thirds. In FX-adjusted terms, deposits from customers rose by 16% y-o-y; within that, retail deposits grew by 17%, and corporate deposits increased by 13%. A multi-year improvement drove the net loan to deposit ratio below 100% by the end of the year (-19 pps y-o-y); as a result, the volume of liabilities to credit institutions fell by 41% y-o-y. On 27 October 2023, the additional tax affecting the banking sector was approved. The rate of special the tax will be 2% of the annual gross turnover in 2024 and 2025, while starting from 2026 it will be reduced to 1%. INTEGRATED ANNUAL REPORT 2023 68 OTP BANK OTP BANK MOLDOVA Performance of OTP Bank Moldova: Main components of P&L account Adjusted profit after tax Income tax Profit before income tax Operating profit Total income Net interest income Net fees and commissions Other net non-interest income Operating expenses Total provisions Provision for impairment on loan losses Other provision Main components of balance sheet (closing balances) Total assets Gross customer loans Gross customer loans (FX-adjusted) Stage 1+2 customer loans (FX-adjusted) Retail loans Corporate loans Leasing Allowances for possible loan losses Allowances for possible loan losses (FX-adjusted) Deposits from customers Deposits from customers (FX-adjusted) Retail deposits Corporate deposits Liabilities to credit institutions Total shareholders' equity Loan Quality Stage 1 loan volume under IFRS 9 (in HUF million) Stage 1 loans under IFRS 9/gross customer loans Own coverage of Stage 1 loans under IFRS 9 Stage 2 loan volume under IFRS 9 (in HUF million) Stage 2 loans under IFRS 9/gross customer loans Own coverage of Stage 2 loans under IFRS 9 Stage 3 loan volume under IFRS 9 (in HUF million) Stage 3 loans under IFRS 9/gross customer loans Own coverage of Stage 3 loans under IFRS 9 Provision for impairment on loan losses/average gross loans Performance Indicators ROA ROE Total income margin Net interest margin Operating costs / Average assets Cost/income ratio Net loans to deposits (FX-adjusted) HUF/MDL (closing) HUF/MDL (average) FX rates BUSINESS REPORT 2023 (CONSOLIDATED) 2022 HUF million 9,403 (1,385) 10,788 17,551 27,830 19,172 2,624 6,034 (10,279) (6,763) (5,895) (868) 2023 HUF million 14,700 (2,059) 16,759 13,440 25,268 16,349 2,389 6,530 (11,828) 3,319 3,106 213 2022 365,658 171,412 169,571 164,895 84,143 75,994 4,758 (11,177) (11,095) 264,031 259,666 174,719 84,947 42,083 53,430 2022 139,227 81.2% 2.3% 27,452 16.0% 18.3% 4,733 2.8% 61.3% 3.23% 2022 2.7% 19.3% 8.05% 5.55% 2.97% 36.9% 61% 2022 HUF 19.6 19.4 2023 428,192 150,228 150,228 144,367 67,585 72,279 4,503 (7,122) (7,122) 332,062 332,062 204,833 127,229 27,489 63,353 2023 127,607 84.9% 1.3% 16,760 11.2% 11.7% 5,861 3.9% 60.1% (2.01%) 2023 3.9% 25.5% 6.73% 4.35% 3.15% 46.8% 43% 2023 HUF 19.9 19.4 Change % 56 49 55 (23) (9) (15) (9) 8 15 % 17 (12) (11) (12) (20) (5) (5) (36) (36) 26 28 17 50 (35) 19 %/pps (8) 3.7 (1.0) (39) (4.9) (6.6) 24 1.1 (1.2) (5.25) pps 1.2 6.1 (1.32) (1.19) 0.18 9.9 (18) Change % 1 0 In 2023, OTP Bank Moldova contributed to the Group’s adjusted profit with HUF 14.7 billion profit after tax (+56% y-o-y). The Bank’s ROE amounted to 25.5% in 2023. Total income amounted to HUF 25 billion in 2023 (-9% y-o-y); the contribution of net interest income was HUF 16 billion (-15% y-o-y), that of net fees and commissions was HUF 2 billion (-9% y-o-y), and other income was HUF 7 billion (+8% y-o-y). The reason for the y-o-y lower net interest income was the central bank's interest rate cutting cycle, which began at the end of 2022; as a result, the average interest rate on deposits declined at a slower pace due to the high proportion of term deposits previously placed at higher interest rates. In contrast, interest income on placements with the central bank and on government securities decreased faster. As a result, full-year net interest margin eroded by 1.19 pps, to 4.35%. Net fees and commissions declined as card-related expenditures grew. INTEGRATED ANNUAL REPORT 2023 69 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) In 2023, operating expenses increased by 17% in local currency. They grew at the same rate as inflation, largely driven by the wage hikes at the bank, and to a smaller degree because other expenses rose. The cost to income ratio stood at 46.8% (+9.9 pps y-o-y). In 2023, risk costs totalled +HUF 3.3 billion, as a result of provisions release. The Stage 3 ratio stood at 3.9% at the end of 2023 (+1.1 pps y-o-y); their own provision coverage exceeded 60%. The FX-adjusted volume of performing (Stage 1+2) loans declined by 12% y -o-y largely as a result of the contraction in the first three quarters, as demand dropped in the higher interest rate environment. Within that, retail loans fell by 20% and-, corporate loans decreased by 5%. FX-adjusted deposit volumes the full-year growth rate to 28%; chiefly because corporate deposits went up by 50%, and retail deposits also surged 17%. INTEGRATED ANNUAL REPORT 2023 70 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) STAFF LEVEL AND OTHER INFORMATION OTP Core DSK Group (Bulgaria) OTP Bank Slovenia OBH (Croatia) OTP Bank Serbia OTP Bank Albania CKB Group (Montenegro) Ipoteka Bank (Uzbekistan) OTP Bank Russia (w/o employed agents) OTP Bank Ukraine (w/o employed agents) OTP Bank Romania OTP Bank Moldova Foreign subsidiaries, total Other Hungarian and foreign subsidiaries OTP Group (w/o employed agents) OTP Bank Russia – employed agents OTP Bank Ukraine – employed agents OTP Group (aggregated) 31/12/2022 31/12/2023 Branches ATM POS Headcount (closing) Branches ATM POS Headcount (closing) 342 302 114 107 156 50 28 39 82 71 1,877 156,757 17,494 15,459 10,889 20,108 988 8,323 232 979 436 438 275 129 114 682 165 165 278 190 95 53 1,097 157 154 3,694 13,848 0 87,809 352 305 49 111 155 58 33 1,866 143,078 16,559 4,925 11,344 18,049 831 7,529 998 81 428 265 213 116 10,985 5,358 875 2,294 2,632 730 497 108 191 534 4,471 71 150 263 97 53 1,040 156 156 2,754 8,325 0 68,359 2,134 1,826 896 21,713 619 33,318 2,431 227 11,257 5,104 2,355 2,400 2,676 719 503 4,444 4,587 2,074 1,780 867 27,509 640 39,407 2,018 123 1,392 4,620 211,437 35,976 1,439 5,571 244,566 41,547 Definition of headcount number: closing, active FTE (full-time employee). The employee is considered as full-time employee in case his/her employment conditions regarding working hours are in line with a full-time employment defined in the Labour Code in the reporting entity's country. Part-time employees are taken into account proportional to the full-time working hours being effective in the reporting entity’s country. INTEGRATED ANNUAL REPORT 2023 71 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) STATEMENT ON CORPORATE GOVERNANCE PRACTICE Corporate governance practice OTP Bank Plc., being registered in Hungary, has a corporate governance policy that complies with the provisions on companies of the act applicable (Civil Code). As the company conducts banking operations, it also adheres to the statutory regulations pertaining to credit institutions. Beyond fulfilling the statutory requirements, as a listed company on the Budapest Stock Exchange (BSE), the company also makes an annual declaration on its compliance with the BSE’s Corporate Governance Recommendations. After being approved by the General Meeting, this declaration is published on the websites of both the Stock Exchange (www.bet.hu) and the Bank (www.otpbank.hu). System of internal controls OTP Bank Plc., as a provider of financial and investment services, operates a closely regulated and state- supervised system of internal controls. OTP Bank Plc. has detailed risk management regulations applicable to all types of risks (credit, country, counterparty, market, liquidity, operational, compliance), which are in compliance with the regulations on prudent banking operations. The Bank Group pays special attention to the management of ESG risks and the implementation of climate protection aspects in business practice. Its risk management system extends to cover the identification of risks, the assessment and analysis of their impact, elaboration of the required action plans and the monitoring of their effectiveness and results. The business continuity framework is intended to provide for the continuity of services. Developed on the basis of international methodologies, the lifecycle model includes process evaluation, action plan development for critical processes, the regular review and testing of these, as well as related DRP activities. OTP Bank Plc.'s internal audit system is realised on several levels of control built on each other. The system of internal checks and balances includes process-integrated control, management control, independent internal audit organisation and executive information system. The independent internal audit organisation as a key element of internal lines of defence promotes the statutory and efficient management of assets and liabilities, the defence of property, the safe course of business, the efficient operation of internal control systems, the minimisation of risks, moreover it reveals and reports deviations from statutory regulations and internal rules, makes proposal to abolish deficiencies and follows up the execution of actions. The independent internal audit organisation annually and quarterly prepares group-level reports on control actions and audit results for the executive boards. Once a year, the internal audit organisation with the prior opinion of the Audit Committee draws up, for the Supervisory Board, the Board of Directors and the Risk Assumption and Risk Management Committee, objective and independent reports in respect of the operation of risk management, internal control mechanisms and corporate governance functions. Furthermore, in line with the provisions of the Credit Institutions Act, reports, once a year, to the Supervisory Board and the Board of Directors on the regularity of internal audit tasks, professional requirements and the conduct of audits, and on the review of compliance with IT and other technical conditions needed for the audits. In line with the regulations of the European Union, the applicable Hungarian laws and supervisory recommendations, OTP Bank Plc. operates an independent organisational unit with the task of identifying and managing compliance risks. The Compliance Directorate prepares a report quarterly to the Board of Directors, and annually to the Supervisory Board, about the Bank’s and the Bank Group’s compliance activities and position. IT Controls Applications are developed by either in-house group resources or by third parties. OTP Bank applies administrative, logical and physical control measures commensurate with the risk in order to protect the IT systems storing and processing data, as follows: • access to data/systems is only possible on the basis of a predefined authorisation management process that applies the principle of least privilege, ensures segregation of responsibilities, that has regular access right reviews and ensures that dismissed employees’ access is revoked in a timely manner; • user authentication, authorisation and password management processes are controlled by policies and • audited; the systems have test and development environments with appropriate separation from the production environments that have a secure change management procedure, which ensures that program developments or modifications can only be deployed to the operational environment after proper, controlled testing and approval; INTEGRATED ANNUAL REPORT 2023 72 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) • systems are protected by appropriate network perimeter protection, various security devices and network segmentation, furthermore all network communications are protected with state-of-the-art encryption; the IT systems that store and process data are regularly backed up and backup media is stored in controlled premises with adequate protection for long-term retention, and the organisation carries out regular backup restore tests; • • adequate redundancy is applied for IT systems that store and process data to ensure business continuity and disaster resiliency; • has developed DRPs and BCPs for critical systems and critical business processes, which are regularly • • • • • • • • tested and reviewed; the Bank collects and retains the complete log of all major IT operations and IT security relevant data processing activities and the confidentiality, availability, integrity, authenticity and non-repudiation of these audit logs are ensured; there is a continuous, up-to-date protection against malicious codes; it ensures the regular implementation of vendor patches and updates for the environments used; it uses a data leakage protection (DLP) solution to reduce the risk of inadvertent data loss; it ensures the continuous monitoring of the operation events of the physical and virtual environment system elements with automated event detection and management tools; the above measures are documented at an appropriate level, which ensures the traceability of the implementation of data security requirements in a transparent manner; it ensures permanent secure deletion of the data stored on the media, the destruction of the media and the documentation of the destruction of the media during secure operational media disposal processes; it enforces data protection requirements already at the design stage of the implementation of the IT systems storing and processing personal data and of the systems operational processes related to them; • acquire and maintain ability to adequately handle application related security events (including cyber • threats), entailing prevention, detection, identification, isolation, analysis, recovery and reporting; remote work is regulated in a controlled and documented way, remote device and user access is protected with multi-factor authentication; • ensures IT security compliance by its managed regulative framework; • revision and update of IT security regulations bi-yearly or in a frequency complying legislative requirements or upon major changes; • ensures vulnerability assessments and penetration tests are carried out as planned; • defines pools for categorization of installed software into preferred, allowed and prohibited and ensures • compliance to that policy. it ensures that its employees have adequate knowledge of data protection requirements and provides regular data protection and information security awareness training for them. General Meeting The General Meeting is the supreme governing body of OTP Bank Plc. The regulations pertaining to its operation are set forth in the Company’s Articles of Association, and comply fully with both general and special statutory requirements. Information on the General Meeting is available in the Corporate Governance Report. Regulations and information to be presented in the Business Report concerning securities conferring voting rights issued by the Company and senior officials, according to the effective Articles of Association, and ownership structure The Company’s registered capital is HUF 28,000,001,000, that is twenty -eight thousand million one thousand Hungarian forint, divided into 280,000,010 that is Two hundred and eighty million and ten dematerialised ordinary shares with a nominal value of HUF 100 each, and a total nominal value of HUF 28,000,001,000, that is twenty eight billion one thousand Hungarian forint. The ordinary shares of the Company specified all have the same nominal value and bestow the same rights in respect of the Company. There are no restrictions in place concerning the transfer of issued securities constituting the registered capital of the Company. No securities with special control rights have been issued by the Company. INTEGRATED ANNUAL REPORT 2023 73 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) Special Employee Partial Ownership Plan Organization No. I. of OTP Employees and Special Employee Partial Ownership Plan Organization No. II. of OTP Employees (hereinafter referr ed to as: OTP SEPOPs) were established based on the decision of the Company’s certain employees and executives considered as employees pursuant to the Act XLIV of 1992 on Employee Partial Ownership Plan. Management rights of OTP SEPOPs are exercised by a trust named Alapítvány az OTP Munkavállalók Különleges Résztulajdonosi Programjáért, founded by the same employees setting up OTP SEPOPs. The Company did not participate either in foundation or in management of OTP SEPOPs. The Company in line with the ESOP Act initiated an employee share ownership plan having a remuneration purpose and founded OTP Bank ESOP Organization for its execution (hereinafter referred to as ESOP Organization). Pursuant to the laws, the management rights over the ESOP Organization are exercised by a law firm, the so called trustee. In the case of the ESOP Organization Szűcs Law Firm is entitled to exercise the authorities of the trustee. The Company participated in the foundation of the ESOP Organization, however, after its foundation it cannot participate in its management, and according to the laws, it is not entitled to either give orders or to recall the trustee. Rules on the restrictions of the voting rights: The Company’s ordinary shares confer one vote per share. An individual shareholder or group of shareholders may not exercise voting rights in respect of in an extent exceeding 25%, or – if the voting rights of another shareholder or group of shareholders exceed 10% – exceeding 33% of the total voting rights represented by the shares conferring voting rights at the Company’s General Meeting. The shareholder is obliged to notify the Company’s Board of Directors without delay if the shareholder directly or indirectly, or together with other shareholders in the same group of shareh olders, holds more than 2% of the voting rights represented by the shares conferring voting rights at the Company’s General Meeting. Concurrently with this, the shareholder is obliged to designate the shareholders through which the indirect voting right exists, or the members of the group of shareholders. In the event of a failure to provide such notification, or if there are substantive grounds for assuming that the shareholder has made a misleading declaration regarding the composition of the shareholder group, then the shareholder’s voting right shall be suspended and may not be exercised until the shareholder has met the above obligations. The notification obligation stipulated in this paragraph and the related legal consequences are also incumbent upon individuals who are classified or may be classified as the Company’s shareholders under Article 61 of the Capital Markets Act. The Company must also be provided with proof of the conditions for exemption from the notification obligation in accordance with Section 61 (7)-(8) and (11) and Section 61 (10),(11a) and(12), of the Capital Markets Act. Shareholder group: the shareholder and another shareholder, in which the former has either a direct or indirect shareholding or has an influence without a shareholding (collectively: a direct and/or indirect influence); furthermore: the shareholder and another shareholder who is exercising or is willing to exercise its voting rights together with the former shareholder, regardless of what type of agreement b etween the participants underlies such concerted exercising of rights. For determining the existence and extent of the indirect holding, the rules of the Credit Institutions Act relating to the calculation of indirect ownership shall be applied. If the voting rights that may be exercised by a shareholder group exceed the threshold stipulated above, the voting rights shall be reduced in such a way that the voting rights relating to the shares most recently acquired by the group of shareholders shall not be exercisable. If there are substantive grounds to presume that the exercising of voting rights by any shareholder or shareholders might result in a breach of the rules of the Capital Markets Act relating to the acquisition of a controlling interest, the Board of Directors’ authorised representative responsible for the registration of shareholders at the venue of the General Meeting, or the Chairman of the General Meeting, may exclude the affected shareholders from attending the General Meeting or exercising voting rights. The General Meeting has exclusive authority with respect to the following matters: • changes to the rights associated with specific series of shares, or the transformation of certain • categories or classes of shares; (qualified majority) the decision regarding the delisting of the shares (qualified majority). When making the decisions, shares embodying multiple voting rights shall represent one share. The Company is not aware of any kind of agreements among the owners that could give rise to the restriction of the transfer of issued securities and/or the voting rights. INTEGRATED ANNUAL REPORT 2023 74 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) Rules on the appointment and removal of executive officers, and rules on amendment of the Articles of Association: The Board of Directors has at least 5, and up to 11 members. When making the decisions, shares embodying multiple voting rights shall represent one share. The members of the Board of Directors are elected by the General Meeting based on its decision uniformly either for an indefinite period or for five years; in the latter case the mandate ends with the General Meeting concluding the fifth financial year following the election. The mandate of a member elected during this period expires together with the mandate of the Board of Directors. The Board of Directors elects a Chairman and may elect one or more Deputy Chairmen, from among its own members, whose period of office shall be equal to the mandate of the Board of Directors. The Chairman of the Board of Directors is also the Chief Executive Officer (Chairman & CEO) of the Company, unless the Board of Directors decides within its competence that the position of Chairman of the Board of Directors and the Chief Executive Officer of the Company are held by separate persons. The membership of the Board of Directors ceases to exist by g. expiry of the mandate, resignation, h. recall, i. j. death, k. l. the occurrence of grounds for disqualification as regulated by law. termination of the employment of internal (executive) Board members. The General Meeting has exclusive authority with respect to the following matters: • the recall of members of the Board of Directors, the Supervisory Board and Audit Committee, and of the auditor; (qualified majority) More than one third of the members of the Board of Directors and the non -executive members of the Supervisory Board may be recalled within a 12-month period only if any shareholder holds more than 33% of the shares issued by the Company, which have been obtained by the shareholder by way of a public purchase offer. • except in the cases referred by these Articles of Association to the authority of the Board of Directors, the establishment and amendment of the Articles of Association; (qualified majority); the General Meeting decides on proposals concerning the amendment of the Articles of Association – based on a resolution passed by shareholders with a simple majority – either individually or en masse. The Board of Directors is obliged to • prepare the Company’s financial statements in accordance with the Accounting Act, and make a proposal for the use of the profit after taxation; • prepare a report once a year for the General Meeting, and once every three months for the Supervisory Board, concerning management, the status of the Company’s assets and business policy; • provide for the proper keeping of the Company's business books; • perform the tasks referred to its authority under the Credit Institutions Act, in particular: - ensuring the integrity of the accounting and financial reporting system; - elaborating the appropriate strategy and determining risk tolerance levels for each business unit concerned; - setting risk assumption limits; - providing the necessary resources for the management or risk, the valuation of assets, the use of external credit ratings and the application of internal models. The following, in particular, come under the exclusive authority of the Board of Directors: • election of the Chairman & Chief Executive Officer of the Company, and exercising employer’s right in respect thereof; • election of one or more Deputy Chairmen of the Board of Directors; • determination of the annual plan; • the analysis and assessment of the implementation of business-policy guidelines, on the basis of the Company’s quarterly balance sheet; • decisions on transactions referred to the authority of the Board of Directors by the Company's organisational and operational regulations; INTEGRATED ANNUAL REPORT 2023 75 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) • decision on launching, suspending, or terminating the performance of certain banking activities within the scope of the licensed activities of the Company; • designation of the employees entitled to sign on behalf of the Company; • decision on the increasing of registered capital at the terms set out in the relevant resolution of the General Meeting; • decision to acquire treasury shares at the terms set out in the relevant resolution of the General Meeting; • decision on approving internal loans in accordance with the Credit Institutions Act; • decision on the approval of regulations that fundamentally determine banking operations, or are referred to its authority by the Credit Institutions Act. The following shall qualify as such regulations: - - - - - - - the collateral evaluation regulations, the risk-assumption regulations, the customer rating regulations, the counterparty rating regulations, the investment regulations, the regulations on asset classification, impairment and provisioning, the organisational and operational regulations, which contain the regulations on the procedure for assessing requests related to large loans, the regulations on the transfer of signatory rights; - the decision on approving the Rules of Procedure of the Board of Directors; • • decision on steps to hinder a public takeover procedure; • decision on the acceptance of a public purchase offer received in respect of treasury shares; • decision on the commencement of trading in the shares in a regulated market (flotation); • decision on the cessation of trading in the shares in a given regulated market, provided that the shares are traded in another regulated market (hereinafter: transfer). The Board of Directors is exclusively authorised to: • decide, in the cases specified in the Civil Code, on acceptance of the Company’s interim balance sheet, subject to the prior approval of the Supervisory Board; • decide, instead of the General Meeting, to pay an advance on dividends, subject to the preliminary approval of the Supervisory Board; • make decisions regarding any change in the Company’s name, registered office, permanent establishments and branches, and in the Company’s activities – with the exception of its core activity – and, in relation to this, to modify the Articles of Association should it become necessary to do so on the basis of the Civil Code or the Articles of Association; • make decision on mergers (if, according to the provisions of the law on the transformation, merger and demerger of legal entities, the approval of the General Meeting is not required in order for the merger to take place). The Board of Directors directly exercises employer's rights in respect of the Chairman & CEO. The person affected by a decision may not participate in the decision making. Employer rights in respect of the executive directors of the Company are exercised by the Board of Directors through the Chairman & CEO, with the proviso that the Board of Directors must be notified in advance of the appointment and dismissal of the Deputy CEOs. With regard to issues related to the exercising of employer's rights in respect of employees, the Company is represented by the Chief Executive Officer and by the senior company employees defined in the Organisational and Operational Regulations of the Company, in accordance with the delegation of authority approved by the Board of Directors. If the Chairman of the Board of Directors and the CEO are different persons, the employer rights in respect of the other executive directors of the Company (CEO, deputy CEOs) are exercised by the Board of Directors through the Chairman of Board of Directors, with the proviso that the Board of Directors shall be notified in advance of the appointment and dismissal of the CEO and Deputy CEOs. With regard to issues related to the exercising of employer's rights in respect of employees, the Company is represented by the persons defined in the Organisational and Operational Regulations of the Company, in accordance with the delegation of authority approved by the Board of Directors. The Board of Directors may delegate, to individual members of the Board of Directors, to executive directors employed by the Company, and to the heads of the individual service departments, any task that does not come under the exclusive authority of the Board of Directors in accordance with these Articles of Association or a General Meeting resolution. INTEGRATED ANNUAL REPORT 2023 76 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) The Company may acquire treasury shares in accordance with the rules of the Civil Code. The pr ior authorisation of the General Meeting is not required for the acquisition of treasury shares if the acquisition of the shares is necessary in order to prevent a direct threat of severe damage to the Company (this provision is not applicable in the event of a public purchase offer aimed at buying up the Company’s shares), as well as if the Company acquires the treasury shares in the context of a judicial procedure aimed at the settlement of a claim to which the Company is entitled, or in the course of a t ransformation. The Company has not made agreements in the meaning of points (j) and (k) in paragraph 95/A of Act No. C of 2000 on Accounting. OWNERSHIP STRUCTURE OF OTP BANK PLC. Description of owner Domestic institution/company Foreign institution/company Domestic individual Foreign individual Employees, senior officers2 Treasury shares3 Government held owner International Development Institutions Other4 TOTAL 1 January 2022 31 December 2023 Total equity Ownership share 26.66% 66.69% 4.79% 0.11% 0.48% 1.16% 0.07% 0.04% 0.00% 100.00% Voting rights1 26.97% 67.47% 4.84% 0.12% 0.48% 0.00% 0.07% 0.04% 0.00% 100.00% Quantity 74,637,180 186,733,858 13,405,389 319,712 1,341,018 3,251,484 188,326 120,871 2,172 280,000,010 Ownership share Voting rights 1 31.40% 54.43% 12.93% 0.48% 0.48% 0.20% 0.05% 0.01% 0.01% 100.00% 31.46% 54.54% 12.96% 0.48% 0.48% 0.00% 0.05% 0.01% 0.01% 100.00% Quantity 87,914,205 152,405,042 36,217,730 1,349,320 1,338,715 572,746 139,036 28,603 34,613 280,000,010 1 Voting rights in the General Meeting of the Issuer for participation in decision-making. 2 Treasury shares do not include the OTP shares held by ESOP (OTP Bank Employee Stock Ownership Plan Organization). Pursuant to Act V of 2013 on the Civil Code, OTP shares held by the ESOP are not classified as treasury shares, but the ESOP must be consolidated in accordance with IFRS 10 Consolidated Financial Statements standard. On 31 December 2023 ESOP owned 12,095,524 OTP shares. 3 Non-identified shareholders according to the shareholders’ registry. NUMBER OF TREASURY SHARES HELD IN THE YEAR UNDER REVIEW (2023) OTP Bank Subsidiaries TOTAL 1 January 354,144 0 354,144 31 March 1,107,117 0 1,107,117 30 June 585,596 0 585,596 30 September 602,180 0 602,180 31 December 572,746 0 572,746 SHAREHOLDERS WITH OVER/AROUND 5% STAKE AS AT 31 DECEMBER 2023 Name Nationality1 Activity2 MOL (Hungarian Oil and Gas Company Plc.) Groupama Group Groupama Gan Vie SA Groupama Biztosító Ltd. D F/D F D C C C C Number of shares 24,000,000 14,256,813 14,140,000 116,813 Ownership3 8.57% 5.09% 5.05% 0.04% Voting rights3,4 8.59% 5.10% 5.06% 0.04% Notes5 1 Domestic (D), Foreign (F). 2 Custodian (CU), Public Institution (PU), International Development Institutions (ID), Institutional (I), Company (C), Private (PR), Employee or senior officer (E). 3 Rounded to two decimals. 4 Voting rights in the General Meeting of the Issuer for participation in decision-making. 5 Eg: professional investor, financial investor, etc. INTEGRATED ANNUAL REPORT 2023 77 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) SENIOR OFFICERS, STRATEGIC EMPLOYEES AND THEIR SHAREHOLDING OF OTP SHARES AS AT 31 DECEMBER 2023 Type1 Name Position IT IT IT IT IT IT IT IT IT IT IT FB FB FB FB FB FB SP SP dr. Sándor Csányi 2 Chairman and CEO Deputy Chairman Tamás Erdei member Gabriella Balogh member Mihály Baumstark member, Deputy CEO Péter Csányi member dr. István Gresa Antal Kovács3 member, Deputy CEO György Nagy4 member dr. Márton Gellért Vági member member dr. József Vörös member, Deputy CEO László Wolf Chairman Tibor Tolnay Deputy Chairman dr. Gábor Horváth member Klára Bella member dr. Tamás Gudra member András Michnai member Olivier Péqueux Deputy CEO László Bencsik Deputy CEO György Kiss-Haypál TOTAL No. of shares held by management: Commencement date of the term 15/05/1992 27/04/2012 16/04/2021 29/04/1999 16/04/2021 27/04/2012 15/04/2016 16/04/2021 16/04/2021 15/05/1992 15/04/2016 15/05/1992 19/05/1995 12/04/2019 16/04/2021 25/04/2008 13/04/2018 Expiration/termination of the term 2026 2026 2026 2026 2026 2026 2026 2026 2026 2026 2026 2023 2023 2023 2023 2023 2023 Number of shares 12,000 53,885 17,793 59,200 25,939 192,458 126,584 44,400 15,800 196,314 544,502 54 0 0 0 1,410 0 7,199 15,462 1,338,715 1 Board Member (IG), Supervisory Board Member (FB), Employee in strategic position (SP) 2 Number of OTP shares owned by Dr. Sándor Csányi, Chairman and CEO, directly or indirectly: 4,712,949. 3 Number of OTP shares owned by Antal Kovács, Member of Board of Directors, directly or indirectly: 130,884. 4 Number of OTP shares owned by György Nagy, Member of Board of Directors, directly or indirectly: 1,068,855. Committees8 Members of the Board of Directors Dr. Sándor Csányi – Chairman Mr. Tamás Erdei – Deputy Chairman Ms. Gabriella Balogh Mr. Mihály Baumstark Mr. Péter Csányi Dr. István Gresa Mr. Antal Kovács Mr. György Nagy Dr. Márton Gellért Vági Dr. József Vörös Mr. László Wolf Members of the Supervisory Board Mr. Tibor Tolnay – Chairman Dr. József Gábor Horváth – Deputy Chairman Ms. Klára Bella Dr. Tamás Gudra Mr. András Michnai Mr. Olivier Péqueux Members of the Audit Committee Dr. József Gábor Horváth – Chairman Mr. Tibor Tolnay – Deputy Chairman Dr. Tamás Gudra Mr. Olivier Péqueux The résumés of the committee and board members are available in the Corporate Governance Report/Annual Report. 8 Personal changes can be found in the „Personal and organizational changes” chapter. INTEGRATED ANNUAL REPORT 2023 78 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) Personal and organizational changes As of 1 January 2023, Mr. Antal György Kovács was replaced by Mr. András Becsei as Deputy CEO of the Retail Division. Mr. Antal György Kovács retained his employment status, thus his position as Deputy CEO until the Annual General Meeting closing the financial year 2022, during which time he was mainly be responsible for group governance. On 28 April 2023, concerning the audit of OTP Bank Plc.’s separate and consolidated annual financial statements in accordance with International Financial Reporting Standards for the year 2023, the Annual General Meeting elected Ernst & Young Ltd. (001165, H-1132 Budapest, Váci út 20.) as the Company’s auditor from 1 May 2023 until 30 April 2024. On 28 April 2023 the Annual General Meeting elected Mr. Antal György Kovács as member of the Board of Directors of the Company until the Annual General Meeting of the Company closing the 2025 business year, but not later than 30 April 2026. On 28 April 2023 the Annual General Meeting elected Mr. Tibor Tolnay Dr. József Gábor Horváth Dr. Tamás Gudra Mr. Olivier Péqueux Mrs. Klára Bella Mr. András Michnai as member of the Supervisory Board of the Company until the Annual General Meeting of the Company closing the 2025 business year, but not later than 30 April 2026. On 28 April 2023 the Annual General Meeting elected Mr. Tibor Tolnay Dr. József Gábor Horváth Dr. Tamás Gudra Mr. Olivier Péqueux as member of the Audit Committee of the Company until the Annual General Meeting of the Company closing the 2025 business year, but not later than 30 April 2026. Operation of the executive boards OTP Bank Plc. has a dual governance structure, in which the Board of Directors is the Company’s executive management body in its managerial function, while the Supervisory Board is the management body in its supervisory function of the Company. It controls the supervision of the lawfulness of the Company’s operation, its business practices and management, performs oversight tasks and accepts the provisions of the Bank Group's Remuneration Policy. The effective operation of Supervisory Board is supported by the Audit Committee, as a committee, which also monitors the internal audit, the risk management, the reporting systems and the activities of the auditor. In order to assist the performance of the governance functions the Board of Directors founded and operates, as permanent or other committees, such as the Management Committee, the Executive Steering Committee, the Remuneration Committee, the Nomination Committee and the Risk Assumption and Risk Management Committee. To ensure effective operation OTP Bank Plc. also has a number of further permanent committees. OTP Bank Plc. gives an account of the activities of the executive boards and the committees every year in its Corporate Governance Report. The Board of Directors held 6, the Supervisory Board held 7 meetings, while the Audit Committee held 3 meetings in 2023. In addition, resolutions were passed by the Board of Directors on 155, by the Supervisory Board on 87 and by the Audit Committee on 29 occasions by written vote. Policy of diversity OTP Bank Plc. determines and regulates the criteria for the selection of senior executives in line with European Union as well as domestic legal requirements and directives fundamentally determining the operation of credit institutions. When designating members of the management bodies (Board of Directors, Supervisory Board) as well as appointing members of the Board of Directors and administrative members (Management), OTP Bank Plc. considers the existence of professional preparation, the high-level human and leadership competence, the versatile educational background, the widespread business experience and business reputation of the utmost importance, at the same time, it is also highly committed to taking efficient measures in order to ensure diversity with regard to corporate operation, including the gradual improvement in women’s participation rate. INTEGRATED ANNUAL REPORT 2023 79 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) OTP Bank Plc.’s Nomination Committee continuously keeps tracking the European Union and domestic legislation relating to women’s quota on its agenda, in that when unambiguously worded expectations are announced, it promptly takes the necessary measures. In accordance with OTP Bank Plc.’s currently approved strategy, the goal is to have at least one female member in both the Bord of Directors and the Supervisory Board. It is important to note, however, that, as a public limited company, the selection of the members of the management bodies falls within the exclusive competence of the General Meeting upon which – beyond its capacity to designate enforcing the above aspects to maximum effect – OTP Bank Plc. has no substantive influence. According to OTP Bank Plc.’s Articles of Association, a Board of Directors comprising 5-11 members and a Supervisory Board comprising 5-9 members are set up at OTP Bank Plc. Currently the Board of Directors operates with 11 members and has one female member, the Supervisory Board comprises 6 members and has one female member. The management of OTP Bank Plc. currently comprises 6 members and has no female member. Fight against corruption and against the practice of bribery The Code of Ethics (https://www.otpbank.hu/static/portal/sw/file/OTP_EtikaiKodex_EN.pdf) , the Partner Code of Ethics (https://www.otpbank.hu/static/portal/sw/file/OTP_Partneri_EtikaiKodex_EN.pdf) publish in 2023 and the Anti-Corruption Policy of OTP Bank Group contains provisions on the fight against corruption and against the practice of bribery, also on the acceptance of individual differences and the denial of discrimination (https://www.otpbank.hu/portal/en/EthicalDeclaration, Anti_Corruption_Policy.pdf (otpbank.hu)). As it can be read in the foreword of the Code and the Anti-Corruption Policy as well, the OTP Bank Plc. and its management have adopted the principle of zero tolerance towards corruption and bribery, taking a definite stance against all forms of corruption and giving full support to the fight against corruption. In addition, the Code states that "As an ethical and compliant institution, the Bank and its management are fully committed to ensuring observance of all relevant legislation, including anti-corruption statutes." The OTP Bank Plc. has set up an ethics reporting system (whistleblowing), which is for the reporting and the handling of the reports on suspected or actual violation of the values set forth in the Code of Ethics, where anonymous reporting of ethics issues is also possible. The OTP Bank Plc. conducts inquiries for the purpose of detecting, preventing anomalies in connection with reports made or anomalies it became aware of otherwise. Through the OTP Bank Plc.'s ethics reporting system a total of 93 reports were received in 2023. In 29 of these reports, we deemed it necessary to conduct an ethical procedure and 8 case’s investigation resulted in declaring ethics offense. The OTP Bank Plc. has created and maintains its Code of Ethics to keep reputational risk and financial losses, which may incur in relation to corruption, bribery and discrimination, on a minimum level. Both employees and newcomers receive education on the Code of Ethics, and in addition, the acceptance to be bound by it is a prerequisite for their employment. In addition, all business partners and clients are communicated about the Anti-Corruption Policy and procedures through the Code of Ethics and Anti-Corruption Policy published publicly on the OTP Bank Plc.'s website and from 2023 the Partner Code of Ethics has been published on the Bank’s website as well. The Anti-Corruption Policy stipulates that, in view of the fact that existing and established relationships with contractual partners also contain the possibility of corruption, the OTP Bank Plc. will act prudently in its dealings with contractors, in particular in the tendering and preparation process, to minimise the risk of corruption. The OTP Bank Plc. establishes relationships with its contractual partners based on an assessment of professionalism, competence and competitiveness, and does not apply other non-professional selection criteria that contain the possibility of corruption. Based on the Compliance’s proposal, the prohibition of corruption will be reflected in the contractual and regulatory documents used by the OTP Bank Plc. in a clearer and well-defined manner from 2023 onwards, through the inclusion of anti-corruption clauses in the business rules and standard contracts. The clause will state from the very beginning of the business relationship that the contracting partner accepts OTP Bank Plc.'s anti-corruption principles, including the prohibition of corruption and the consequences of breaching this prohibition, which can even be termination of contract. Any requests from third parties affecting human rights are treated by the OTP Bank Plc. as a priority. We manage the risks regarding the fight against corruption and bribery within the framework of our operational risk management process. Our quarterly compliance reports cover the changes in risks as well as the steps necessary steps to manage them. The reports are presented to the Executive Steering Committee and the Board of Directors; the annual report is also submitted to the Supervisory Board. INTEGRATED ANNUAL REPORT 2023 80 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) Non-financial performance indicators • Internal audit: 207 closed audits, 1,385 recommendations, 1,383 accepted recommendations. • Compliance with Budapest Stock Exchange (BSE) Recommendations (yes/no ratio): 72 yes, 0 no. • Compliance: 7 closed consumer protection related investigations by the Compliance. • Bank security investigations, reports: we conducted a total of 3,356 bank security investigations and 253 reports were made to the authorities, most of which were related to cases of fraud committed against customers. The expected damage value from the detected crimes is about HUF 4.7 billion, which is much higher than the loss realized last year, which was HUF 1 billion. The largest part of the loss occurred in the area of financial offences. With regard to financial offences, a downward trend can be observed in consumer loans, primarily in connection with the offences of personal loans, which was about HUF 28 million, almost a fifth of the previous year's value. At the same time, the amount of damage caused by corporate credit fraud was HUF 4.6 billion, of which a significant part of the damage value – HUF 3 billion – was accounted for by one case. There was a drastic increase in the trend of online fraud targeting customers until July 2023, but due to the introduced measures, there was a continuous decrease in both the number of cases and the amount of damage from September 2023. Compared to the losses in July, December's fell to about a third, but a significant customer loss was still realized, which exceeded HUF 10 billion in 2023, and with fraud prevention operative measures and monitoring activities, HUF 6.5 billion of customer losses were prevented. Compared to 2022, an increase can be observed in connection with bank card abuse, both in terms o f the number of attempted abuses and the damage. In 2023, the value of successful bank card abuses exceeded HUF 4.5 billion, of which the value of successful transactions with cards issued by OTP amounted to HUF 3.9 billion. As a result of the preventive security measures taken by the bank, the value of fraudulent bank card transactions that failed in 2022 is HUF 10.2 billion. Of this, the value of abuses prevented in the case of cards issued by OTP is HUF 10.1 billion. The ratio of bank card abuse to turnover increased, in the case of OTP the ratio of bank card misuse to turnover remained lower than the European average published by MasterCard (OTP Bank 0.0 203%, European average 0.0400%). • Ethics issues: 93 ethics reports, establishing ethics offense in 8 cases. INTEGRATED ANNUAL REPORT 2023 81 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) OTP GROUP’S SUSTAINABILITY ACTIVITIES FOR 20239 NON-FINANCIAL STATEMENT The following parts of the document called OTP BANK Nyrt. non-financial statement up to and including subsection 6.2. BUSINESS MODEL OTP Group’s business model is focused on serving the financial needs of retail, private banking, micro and small business, medium and large corporate and municipal customers at a high level, both through its branch networks and its constantly evolving digital and innovative remote service channels, as well as through its agents and other contracted partners. The Group served the financial needs of approximately 17.4 million customers at the end of 2023. The Group aims to continuously develop its services in a constantly evolving digital and technological environment, so that they are easily accessible and secure for an increasingly broad range of customers. In addition to digitalisation, OTP Group places great emphasis on sustainability, aimin g to avoid negative environmental and social impacts while at the same time exploiting potential business benefits. The Bank plays an active role in developing the financial awareness of the population, enriching cultural values, preserving environmental values and ensuring equal opportunities. OTP Group is present in 11 countries in the Central and Eastern European region and entered the Central Asian region in 2023 with the acquisition of Ipoteka Bank in Uzbekistan. The parent bank of OTP Group, OTP Bank Plc., is the leading credit institution in Hungary. In addition to its operations in Hungary, the Bank has foreign subsidiaries in 11 countries through equity investments, in which it typically holds 100% or close to 100% stakes. Among the Group members, OTP’s Montenegrin subsidiary is also the market leader, while its Bulgarian, Slovenian and Serbian operations are the second largest in the local market in terms of total assets. The Albanian subsidiary is ranked third, while the Croatian and Moldovan subsi diaries are ranked fourth in the local ranking of banks. Both OTP Bank and its foreign subsidiaries offer a wide range of banking and financial services in both the retail and corporate segments: they collect deposits from their customers and raise funds f rom the money and capital markets; on the asset side, they provide mortgage loans, consumer loans, business investment and working capital loans, and municipal loans. Depending on the balance sheet structure of the given entity, Group members invest their liquidity reserves in the money and capital markets or receive inter -group funding. In addition, the subsidiary banks and other domestic and foreign subsidiaries provide their clients with a wide range of modern financial services, including asset management and investment services, cash management, treasury and other services. However, there are differences between the various countries in terms of, among other things, business focus, the range of services and products offered and the distribution channels. In terms of business focus, while in most countries of the Group the share of retail, corporate and leasing volumes is relatively balanced, in the Ukraine the weight of corporate and leasing portfolios within outstanding loans exceeds 90 percent, while in Russia the share of retail consumer loans reaches 97 percent and in both countries the share of mortgage loans is negligible. 9 Symbols @ For more information see another page of the Business Report or the home page. The symbols for, and the contents of, the indicators GRI 2-1, ST1, TCFD I, FN-CB-240a.4 etc. are to be found in the @GRI content index. Information relevant to specific subsidiaries and countries are marked by country codes: AL BG HU HR MO MD RO RS RU SI UA UZ INTEGRATED ANNUAL REPORT 2023 82 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) ESG STRATEGIC DIRECTIONS OTP Group aims to play a leading long-term financing role in the green and fair transition of the Central and Eastern European region. The Banking Group defines its long-term sustainable, transparent and ethical operation through stable management, responsible and transparent governance, as a responsible employer in the labour market and an active player in society. Our aim is to provide responsible and fair financial services tailored to our customers’ needs, to establish open cooperation with our stakeholders based on trust, and to reduce our negative environmental impacts. OTP Group’s ESG strategy, and its related vision and mission have not changed in 2023. Vision Responsible financial decisions and socially and environmentally adequate, ethical financial solutions are available for all economic participants and citizens in all of the countries covered by the OTP Group’s operations. Mission For us, sustainability means taking responsibility for our economic, social and environmental impacts. We firmly believe that by our leading role in the Central and Eastern European Region and our presence in Central Asia, with our pioneering developments, conscious and ethical business operation and exemplary partnerships we create value and contribute to a sustainable future. ESG strategy ST4, 305: 3-3, TCFD II.a,b, IV.c The ESG strategy of OTP Group was unanimously approved by the Management Committee in 2021 and is reviewed annually to adapt it to changes in the market and reg ulatory environment. The strategy rests on the following three pillars: responsible service provider, responsible employer and responsible social actor. In addition to business opportunities, the strategy includes the identification and management of material risks, as well as social and governance objectives. Our goal is to achieve ESG integration in all relevant areas and all relevant topics by 2025. Strategic goals Responsible service provider • green products and solutions facilitating the green transition of the economy • products and investment services to facilitate investments into the sustainable economy Long-term KPIs for the OTP Group End-2023 results Total green credit portfolio of HUF 1,500 bn by 2025 We exceeded the HUF 414 bn green loan portfolio target for 2023 by more than HUF 200 bn active ESG risk management • Responsible employer • active ESG management practices in corporate governance • strengthening employee well-being and development, diversity and employee engagement Responsible social actor • • strongly reducing emissions from our own operation significant contribution to social objectives and SDGs through responsible products and services and through donations Steady increase in the level of employee reach a global1 75 engagement, percentile at Group level (in 2023: 78%) to The level of employee engagement was 72% at Banking Group level Net carbon neutrality by the end of 2022 (goal met), total carbon neutrality by 2030 for OTP Bank OTP Bank will become a member of the S&P Dow Jones Sustainability Index by 2025 We met the short-term target The Bank’s score in the S&P Global Corporate Sustainability Assessment improved by 9 percent in 2023 compared to the previous year, up 4 points 1 Based on a benchmark of more than 750 companies. The majority of subsidiary banks have developed their ESG strategy in 2022, setting their own targets, which are also aligned with the parent bank’s objectives. The strategies cover segments such as ESG risk management, the development of green lending, the organisational frameworks, social matters and reducing their operations’ environmental impacts. The subsidiary banks have also defined KPIs to measure the effectiveness of the achievement of the targets set. The Board of Directors of OTP Bank is also informed of INTEGRATED ANNUAL REPORT 2023 83 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) the achievement of ESG targets and the annual review of the plans, as is the Supervisory Board. The Russian, Ukrainian and Moldovan subsidiaries developed their strategies in 2023 and are expected to adopt these in 2024. The two Slovenian subsidiaries have drawn up a joint ESG strategy at the end of 2023 in preparation for the merger, which is also expected to be adopted in 2024. UN Principles for Responsible Banking At the end of 2021, OTP Bank signed the commitment to follow the United Nations Principles for Re sponsible Banking (UN PRB). The Principles provide a framework to ensure that banks’ strategies and operation conform to the future vision outlined in the UN’s sustainable development goals and the Paris Agreement. The Serbian subsidiary of the Banking Group was the first Serbian bank to join the Principles at the end of 2023, while the Romanian subsidiary has postponed its planned accession until 2024. OTP Bank fulfils its PRB reporting obligation in this report, in the Reporting and Self -Assessment Template. Recognising the sustainability performance of subsidiary banks SI HR After 2022, in 2023 Slovenian NKBM has again been awarded the Green Star Certificate of the Slovenian organisation “CER – Partnership for a Sustainable Economy”. The Croatian subsidiary bank also participated in the 2023 ESG rating of the Croatian Chamber of Economy, where it was ranked third in the financial sector. In addition, the bank is a member of the Croatian Sustainability Index (HRIO), compiled by the Croatian Business Council for Sustainable Development. INTEGRATED ANNUAL REPORT 2023 84 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) GRI 2-6 Summary ESG data of OTP Group in in of top the the accessible @Percentage of women on Supervisory Board @Percentage of women on Board of Directors @Percentage of women management @Amount donated Number of customers – total Number of retail customers Number of corporate customers @Young customers5 @Micro and small enterprise assets @Medium and large corporation assets @Percentage branches and customer offices @Customer satisfaction (TRI*M)6 @Number of participants the financial education trainings of OK Training Centres @Headcount of employees (active, persons, 31.12) @Percentage of women @Female-to-male salary ratio (in the same job category) @Turnover @Turnover employed) @Average training hours @Employee satisfaction/engagement @Energy consumption (GJ) @Energy consumption employee (GJ) @CO2 emissions (Scope 1+2, tCO2e) – market-based @CO2 emissions (Scope 1+2, tCO2e) – with offset @CO2 emissions per employee (tCO2e) – market-based turnover @CO2 (tCO2e/HUF million) – market-based (excluding emissions agents per by GRI indicator number 405-1 405-1 405-1 OTP Bank (2022) OTP Bank (2023) OTP Group (2022) OTP Group (2023) 17% 9% 0% 17% 9% 0% 24%1 20%1 23%2 26%1 16%1 21%2 HUF 5.0 billion 17.4 million 16.5 million 0.9 million 13% 2-6, FS6 HUF 570 billion 3.4 HUF 578 billion HUF 874 billion HUF 1,146 billion HUF 2.5 billion HUF 3.0 billion HUF 4.0 billion 15.7 million 14.8 million 0.9 million 11% 4.6 million 3 4.2 million 3 0.4 million 3 18% 4.3 million 3 4.0 million 3 0.3 million 3 19% 2-6 2-6 2-6 2-6 2-6, FS6 HUF 2,772 billion 3.4 HUF 3,326 billion HUF 7.820 billion HUF 9,405 billion 99% 99% 78% 77% 66 points 57 points varies by country varies by country 29,307 37,117 35,237 47,889 10,516 64% 98.57% 12.2% 12.2% 80 76% 10,715 63% 98.16% 12.1% 12.1% 79 76% 38,775 69% 90.47% 26.9% 20.4% 35 70% 44,468 66% 92.24% 20.8% 17.4% 34 72% 2-7 405-1 405-2 401-1 401-1 404-1 302-1 268,934 245,555 1,091,006 1,107,043 305-1, 305-2 305-1, 305-2 26.17 7,675 675 0.75 23.19 7,115 -485 0.67 0.014 0.012 29.22 73,701 66,701 1.97 0.044 25.58 70,649 60,874 1.63 0.032 1 Consolidated data for the management bodies of the parent bank and subsidiary banks. 2 Consolidated data for the parent bank and subsidiary banks. 3 OTP Core. 4 Consolidated by country 5 As a percentage of retail customers. 6 On a scale of -66 to 134 points, national data INTEGRATED ANNUAL REPORT 2023 85 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) MATERIALITY ANALYSIS GRI 3-1 Materiality analysis is a fundamental and guiding element of our activities promoting sustainable development and our sustainability reports. Materiality can be defined in a variety of ways. The materiality assessment for 2022 is based on the GRI Standards requirements and guidelines. Its basic principle is that material topics are topics that represent the organisation’s most significant impacts on the economy, the environment and people, including human rights, (impact materiality). In the Dow Jones Sustainability World Index approach, the material sustainability factors are those that have, or may, in the future, have significant impacts on the Company’s value/value factors, competitive position, including long term shareholder value-creation and business performance (financial materiality).10 The Corporate Sustainability Reporting Directive (CSRD) will require reporting companies to observe the principle of “double materiality”. Accordingly, each dimension (impact and financial) was applied in our analysis – prioritising the GRI requirements. • • The potentially material impacts: the stakeholder survey, the other available stakeholder feedback (customer satisfaction survey, employee engagement survey) topics of the GRI Standards the topics included in ESG ratings, and identified on the basis of the topics comprised in the UN PRB impact analysis tools • • • The stakeholder survey was conducted with the involvement of authorities and public bodies, professional associations and representatives of civil society organisations and scientific organisations with experience in various segments of sustainability, having a comprehensive overview, with adequate information on the activities of the OTP Group, sustainability experts, media representatives, the representative o f OTP Bank’s trade union and representatives of sales partners. In-depth interviews were conducted with groups of stakeholders as well as individual stakeholders by an external professional consultant without the involvement of the Banking Group’s represen tatives to encourage the expression of honest opinions. The stakeholders identified sustainability topics considered as material regarding the Banking Group. According to the respondents, being a major market participant entails a great deal of responsibil ity, and they also expect OTP Bank to be an example and provide guidance in relation to sustainability. The stakeholders clearly found the environmental impacts of financing more important this time than in earlier surveys and in their earlier feedback. OTP Group’s list of impact areas was compiled based on feedback from stakeholders and the sources listed above. The areas were first assessed based on the basis of the impacts on sustainability: economy, environment and society. Evaluation was based on objective metrics (e.g. number of stakeholders, degree of involvement, financial indicators, ratios) by expert estimation, with the inclusion of an external consultant and the Bank’s ESG division. The financial impacts on the Group of the impacts identified from the aspect of sustainability and the relevance of the GRI indicators for the various materiality areas were determined and ranked on a 7 -point scale (-3 to 3) with the assistance of ESG Operational Subcommittee members. An annual review of the materiality analysis was carried out in 2023, in line with the GRI Standards for 2021. The scope of the Banking Group’s activities has not changed significantly compared to previous years. Its range of subsidiaries has expanded, with the most significant change being the acquisition of NKBM of Slovenia and Ipoteka Bank of Uzbekistan in 2023. New, potentially material impacts may arise in the case of the Uzbek bank, which will be assessed in detail once integration is completed in 2024. Monitoring external global and regional processes and the methodology of ESG ratings, we have not identified any new material topics. Based on the experience of the previous year’s reporting, it was considered expedient to merge certain topics, as they are not treated separately within the Group. This is how the material topics have changed relative to the previous year. GRI 2-14 Both the 2022 and the revised materiality analysis were approved by the ESG Committee. 10 Financial materiality is defined in various ways, which are essentially identical in terms of content. The Dow Jones Sustaina bility World Index has been measuring large enterprises’ ESG performance since 1999 and has been producing the most comprehensive Corporate Sustainability Assessment (CSA) year after year to date, which is why its definition is regarded as adequately authentic. INTEGRATED ANNUAL REPORT 2023 86 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) GRI 3-2 OTP Group’s material sustainability topics are shown in the white background of the chart. Description of change Changes in material topics compared to the previous year Title of topic Social impacts and indirect economic impacts of financial products Tax payment Contribution to economic stability Environmental impact and GHG emissions of financial products Green products Operational GHG emissions Access to finances Financial well-being Responsible employment Diversity and equal opportunities Financial literacy for vulnerable groups Customer data and information security Compliance Social and indirect economic impacts of lending and the Indirect economic impacts of investment merged No change No change Environmental impact and GHG emissions of lending and Environmental impact and GHG emissions of investment products merged Green loan products and Green investment products topics merged No change No change No change Responsible employment and Impact on livelihoods and salary levels merged No change No change No change Merging of the topics of Prevention of money laundering, Anti-corruption activities, Compliance awareness and Non-discrimination No change Financing of high social risk sectors INTEGRATED ANNUAL REPORT 2023 87 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) 1. ESG GOVERNANCE, RESPONSIBILITIES GRI 2-9, 2-12, 2-13, TCFD I.a,b ESG governance at Banking Group level is unchanged in 2023. In 2021, based on Green Recommendation No. 5/2021 (IV.15.) of the MNB, a conceptual proposal for the establishment of the ESG Committee, the ESG Sub-Committee and the ESG Control Function, which constitute the Bank’s standing ESG organisation, was discussed and unanimously approved by both the Management Committee and the Board of Directors. With the decision of the Board of Directors, the Bank’s ESG organisation was established in December 2021. The organisation is multi-level: the Board of Directors is the main decision-making body, assisted and reported to by the ESG Committee. The ESG Committee is a standing committee set up by the Bank’s Board of Directors. Its Chair is appointed by the Chairman & CEO from the members of the BoD and its members include OTP Bank’s Deputy CEOs and elected directors. The Committee • • • is responsible for defining the Bank’s and the Banking Group’s ESG strategy, plans and policies; gives its opinion in advance on all ESG-related proposals to be submitted to the management body; the ESG Committee is responsible for identifying ESG risks, formulating strategy, plans and policies, setting target and performance objectives and evaluating them, together with the relevant organisations, in order to define and manage climate change and environmental risks, as well as social and governance risks, assess their consequences. The ESG Sub-Committee is the standing decision-preparing forum of the ESG Committee, coordinating, consulting on and implementing the work of the ESG Committee in the framework of its technical support work. The head of the Subcommittee – who is also the leader of the ESG business transformation – is the director of the Green Programme Directorate. The Board of Directors is provided with a comprehensive report on the implementation and furtherance of OTP Bank’s ESG strategy. The Supervisory Board receives written information on the annual report of the Board of Directors. ESG coordination is also ensured in the subsidiaries, which have established their own ESG organizational units. GRI 2-19 Compliance-conscious operation and CSR each makes up at an at least 5 percent share of the targets set out for each of OTP Bank’s Chairman & CEO, Deputy CEOs and executive dir ectors. These two elements comprise the satisfaction of sustainability criteria as well. In reviewing the target systems of foreign subsidiary bank executives, sustainability targets were also included among objectives. The ESG-CSR indicator is a mandatory KPI with a uniform weighting of 5 percent for the senior executives of each foreign subsidiary. Content of the indicator: Performing tasks arising from ESG risks and business opportunities; implementing ESG integration tasks within own competencies in lin e with the Group’s ESG strategy and green KPI; implementing ESG aspects in own business processes and internal regulatory documents; raising ESG awareness within the organisation; providing quality data for sustainability/integrated reporting, for the appropriate functioning of CSR-related processes. GRI 2-17 Five (45%) of the members of the Board of Directors and two (33%) of the members of the Supervisory Board had completed the five-module ESG training for senior management developed in 2023 (see also @5.5) by the end of the year. A number of standing committees are directly involved in the management of the Group’s environmental, social and economic impacts. They are discussed in the @Responsible Corporate Governance Report. The organisational structure and governance levels of OTP Bank are shown in the @Organisational Chart. GRI 2-12, 2-16 The Board of Directors and the Supervisory Board are kept informed by regular (annual, semi-annual) reports from the various committees and divisions. The members of the management bodies can access the documents of all of committees and boards, and can ask any division of the bank for information through the Management Information Portal. INTEGRATED ANNUAL REPORT 2023 88 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) No critical stakeholder remarks were made in 2023; nonetheless, the governing bodies were provided with information on feedback from stakeholders, including employees, customers, shareholders and regulatory bodies: • A report on the process and results of the group-wide engagement survey was presented to the Supervisory Board. • Semi-annual reports are prepared for the BoD and the Supervisory Board on customer complaints and the lessons drawn from their management as well as the MNB’s consumer protection audit. They were also informed about customer complaints received by the foreign subsidiaries. • The management bodies are informed on a quarterly basis at the Banking Group level on the closed audits of audit organizations, as well as on the MNB’s supervisory procedures and the status of implementation of the recommendations made to the Bank. The Supervisory Board or the Supervisory Board and the Board of Directors reviews and approves the audit reports containing the results of the audits to be carried out by Internal Audit as required by MNB Resolutions and Recommendations before they are sent to the Supervisory Authority. Other situations affecting the Banking Group of which the management bodies have been informed: • OTP Bank was included on the list of the Ukrainian National Agency on Corruption Prevention (NACP) in May, as one of the international supporters of the war. Our Bank has indicated in a press release and in several press responses that it considers the NACP’s action as unworthy and is seeking to convince the Ukrainian authorities of this, and has also explained that the NACP has made a number of erroneous and untrue arguments in support of its stigmatising decision. The Bank has refuted the most significant of these in detail in its press releases and press responses. OTP Bank stressed that it condemns any aggression against any sovereign country and is committed to supporting Ukrainian citizens and the country’s economy. In the course of discussions with the European External Action Service and the Agency, our Bank made commitments regarding its future plans for the Russian market, and the Agency removed OTP Bank from the list of international supporters of the war in early October 2023. In a New York Times article, it was published – and subsequently proven to be false – that money was transferred to a foundation owned by a sanctioned Russian person from a third country through our Russian subsidiary bank. On account of the significance of the matter, the bodies were informed. • GRI 2-9 OTP Bank’s Supervisory Board, Board of Directors and standing committees had a total of 117 members on 31 December 2023. Some of them are members of more than one body. 14 of the members are independent11 and 16 are women. There are a total of three employee delegates in the Supervisory Board and the Ethics Committee. The Supervisory Board, the Board of Directors, the Audit Committee, the Remuneration Committee, the Risk Exposure and Risk Management Committee, the Nomination Committee and the Management Committee are presented separately in the Other Information section of the Annual Report and in the Corporate Governance Report; with information on members, their ot her important positions and engagements also available in their respective CVs. Other committees are – by virtue of their tasks – made up nearly exclusively of OTP Bank managers; their members do not hold any other external important positions. The primary criterion in the selection of committee members is professional expertise. GRI 2-13, 3-3, TCFD I.b The governance and regulation of individual sustainability and ESG domains are implemented as follows: ESG / sustainability domain Taxation: Compliance: - responsible corporate governance, - non-discrimination, Responsibility, manager Policy References Head of the Accounting and Finances Directorate (Chief Accountant): responsible and accountable for tax policy. The taxation division is independent of the business divisions. In terms of compliance, governance and organisational responsibility lies with the Board of Directors and the Supervisory Board. Compliance officer, consumer protection officer: Executive Director heading the Compliance Directorate @ Tax Policy: – approved by: Board of Directors – presents the principles and practices followed by OTP Group with respect to taxation @ taxation @Compliance Policy: - approved by: Board of Directors - declares the requirement to observe the law, the directives and guidelines of national and international supervisory authorities and the internal regulations; its Annexes: @ reporting, monitoring, measures @ risk assessment 11 According to the @definition applied to independence, they do not hold senior management positions at OTP Bank. INTEGRATED ANNUAL REPORT 2023 89 OTP BANK ESG / sustainability domain - consumer protection - anti-corruption (ABC), - international sanctions requirements, - processing and protection of personal data, Responsibility, manager Policy References BUSINESS REPORT 2023 (CONSOLIDATED) - @ Consumer Protection Compliance Program - @ Anti-Corruption Policy - @ Sanctions Policy – @ Financing services related to the defence sector - @ Data Protection Policy @ data protection training @ fraud Manager responsible for the Bank’s data processing and the protection of customers’ personal data: Deputy CEO of the Digital Division and the data protection officer (reporting directly to the top management of the controller or the processor, not accepting instructions from anyone regarding the discharge of their duties) - business ethics, conflict of interest (including the whistleblowing system) Ethics Committee: guidance, second-tier decision-making regarding reports of ethical offences GRI 2-23 @ Code of Ethics - approved by: Board of Directors @ reporting ethical offences, training @ Human Rights Statement: – approved by: Executive Director heading the Human and Organisation Development Directorate - regular statutory reporting to supervisory and other government bodies - protection from money laundering and terrorist financing Security: - overall security, Heads of division and managers of regional profit centres Anti-Money Laundering Committee: decisions on sustaining or creating high-risk business relationships within its competence Responsibility for security rests with the Board of Directors and the Supervisory Board. Manager responsible for compliance with IT security and bank security requirements: Managing Director of the Bank Security Directorate - cyber security, Risk Management: - all risk types Green finance: Audit Committee and Risk Exposure and Risk Management Committee: they monitor the risk management activity. Risk Committees (Credit and Limit Committee, Work-out Committee, Group Operational Risk Management Committee): ultimate decision-making competence on the cornerstones of risk management methodologies. Manager responsible for risk management: Deputy CEO responsible for the Credit Approval and Risk Management Division Green Programme Directorate: supporting all members of OTP Group in taking advantage of the opportunities in green financing @ Anti-money laundering Security policy: - approved by: Board of Directors - sets forth the principles and main guidelines concerning security at the Bank, - declares the Bank’s engagement to maintaining and preserving security at all times. Group Information Security Policy: - approved by: CEO - it declares the directions of development and relevant requirements Group Cyber Defence Strategy Risk Assumption Strategy: - approved by: Board of Directors - defines the risk management framework and the principles and guidelines for risk assumption. @ reporting, risk assessment @ training @ fraud @ rules, functions @ exclusions @ lending policy, responsible lending @ operational risk assessment @ debtor protection @ESG strategy @ Green Loan Framework @ sustainable financial framework INTEGRATED ANNUAL REPORT 2023 90 Responsibility, manager Policy References BUSINESS REPORT 2023 (CONSOLIDATED) OTP BANK ESG / sustainability domain Product development, sales: Human resource management: - HR overall, - diversity and equal opportunity, Product Development, Sales and Pricing Committee: adopts decisions applicable to OTP Bank and the Hungarian group members on the development, introduction, discontinuation, pricing and terms of new schemes and product variants, and on sales and incentives. Approves major campaign plans. International Product Development, Sales and Pricing Committee: approves the annual action plans of the foreign subsidiary banks. Manager responsible for human resource management: Executive Director heading the Human and Organisation Development Directorate - (occupational) health and safety Manager responsible for health and safety: Head of the Chairman & CEO Cabinet Procurement/purchasing - expectation of ethical conduct, - sustainability, environmental criteria The procurement activity is performed by the requesting organisation. Environmental protection: - environmental protection in operations, - environmental awareness in procurement The Chairman & CEO is responsible for the Bank’s environmental protection activities. Manager responsible for supervising environmental protection activities: Head of the Facility Services Unit for the Chairman & CEO Cabinet @ objective, clear information @ responsible sales @ green products @ products with social benefits @ accessibility for disabled @ turnover @ training @ income @ freedom of association @organisational diversity @ reporting, risk assessment, training, accidents @ rules @ materials used @ reporting, training @ CO2 Emissions @ Compliance Policy: - approved by: Board of Directors - declares that, in designing its products and services, the Bank pays priority attention to the enforcement of consumer protection principles, and to reducing the information asymmetry between customers and the Bank. Annexed to the policy is @ Consumer Protection Compliance Program Accessibility for disabled strategy: - the goal is to ensure equal opportunity in service. HR strategy: - approved by: Management Committee - determines the medium-term areas of focus for human resource management. @ Diversity Policy:engagement to diversity among the members of management bodies and management. @ Strategy for Gender Equality Health and Safety Regulation: - approved by: CEO - uniform and comprehensive preventative health and safety strategy to implement safe working conditions that do not constitute a health risk. Procurement policy: - approved by: CEO - regulates the procurement process, scopes of responsibility, procurement principles; stipulates that the procurements of members of the Banking Group are supervised and coordinated by OTP Bank. Environmental Code: - approved by: CEO - ensures legal compliance and facilitates the consideration of environmental criteria and their integration into the Bank’s business operations in order to minimise the environmental impacts of operating and maintaining the Bank’s organisation; sets out the guidelines on environmentally aware procurement. INTEGRATED ANNUAL REPORT 2023 91 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) 2. ENVIRONMENTAL AND SOCIAL IMPLICATIONS OF FINANCIAL SERVICES This chapter presents the activities related to the following material topics, with each material topic presented in several places within the chapter: ST1: GRI 3-3, 203-2 Social impacts and indirect economic impacts of financial products Impacts: The Banking Group enables consumption and investment through the responsible allocation of resources. Therefore, we have an impact not only on the customers but, indirectly, also on economic growth, people’s living standards, and basic needs such as housing, and the utilisation of natural resources. By providing funds, we also contribute to the development of businesses and the economy, and indirectly help create jobs. The effects can also be potentially negative, such as over-indebtedness and over-consumption. This material topic supports the achievement of the following SDGs: Engagement: Our aim is to make financial resources available to the region’s businesses and households, through prudent lending, to protect depositors’ funds and prevent over-indebtedness. It is of paramount importance to us that schemes involving public and international institutions are accessible, and our results often go beyond market share. We help enable access to basic needs. Acts: Active lending in the region Strict, conservative risk management by integrating ESG risks Debtor protection programmes Active role in national and international programmes Products for vulnerable social groups (e.g. the youth and pensioners) Serving the financial needs of micro, small and medium-sized businesses at a high standard of quality Stakeholder cooperation: Our Banking Group continuously analyses and measures customer needs and feedback concerning the design and operation of its products and services. We liaise with government and international institutions and regulatory bodies to ensure compliance and in r elation to subsidised product schemes. ST3: GRI 3-3 Environmental impact and GHG emissions of financial products Impacts: The investment projects and operations implemented with our financing and investments have a significant impact on the use of natural resources and generate greenhouse gas emissions. The extent and effectiveness of these depend largely on the characteristics of the organisation or individual carrying out the activity and their efforts to reduce environmental loads. This material topic supports the achievement of the following SDGs: Engagement: Our aim is to assess and understand the environmental loads and GHG emissions associated with our services and mitigate the negative impacts, helping the transition to environmentally -sustainable development. The Banking Group is making less use of exclusions, and is instead supporting its customers to implement green solutions in order to ensure that fewer customers are affected by the more difficult and costly financing that will be imposed on brown projects in the future. Acts: Integrating ESG risks into risk management Increasingly accurate measurement of GHG emissions of the financed portfolio Preparing a group-wide decarbonisation plan Continued compliance with regulatory requirements, including in respect of the green transition INTEGRATED ANNUAL REPORT 2023 92 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) Stakeholder cooperation: The Banking Group also maintains active contact with customers and investors to understand their expectations and to cooperate constructively, and its relations with regulators are aimed at understanding and meeting expectations. ST4: GRI 3-3 Green financial products Impacts: The impacts of this topic are almost inseparable from the environmental impacts of financial products. Green financial products support the solution of global environmental challenges and the achievement of objectives. The positive impact can occur if activities generating actual environmental benefits are financed. The extent of the impact is largely determined by the scale of these products. This material topic supports the achievement of the following SDGs in the same way as the previous one: Engagement: OTP Group strives to create an environment that supports sustainable financing and intends to play a leading role in green financing. The Banking Group also plays a dominant role in the implementation of initiatives of state and international institutions. Acts: Setting strategic, medium-term targets for green lending Developing a green loan framework Gradual availability of green products and product variants in all segments Active role in national and international programmes Stakeholder cooperation: The Banking Group also maintains active contact with customers, investors, and state and international financing institutions to understand their expectations and to cooperate constructively. Its relations with regulators are aimed at understanding and meeting expectations. ST9: GRI 3-3 Financing of high social risk sectors Impacts: The risk of negative social impacts is higher for these funded activities. The negative impacts can be avoided or mitigated by prudent lending. This material topic supports the achievement of the following SDGs: Engagement: OTP Group does not finance activities that violate the laws of the given country or international law. We conduct prudent lending, as well as rigorous and conservative risk management. The Banking Group’s @Compliance policy and relevant internal regulations contain the applicable sanctions procedures and engagements. The relevant members of OTP Group publish extracts of the group -level @Sanctions Policy on their website. Acts: Social risk assessment as part of ESG risk management Application of exclusions list, compliance with sanctions obligations Demanding that customers comply with laws and regulations Priority checks of sensitive transactions Stakeholder cooperation: Its relations with regulators are aimed at understanding and meeting expectations. The Group actively engages with investors to understand their expectations. The Group communicates its expectations to its customers and monitors compliance with these. Details of activities relating to material topics are presented in the following pages, along with thei r outcomes and how their effectiveness is assessed. For further information, visit our @website. INTEGRATED ANNUAL REPORT 2023 93 OTP BANK 2.1. Sustainable finances BUSINESS REPORT 2023 (CONSOLIDATED) The group-level @green loan framework was completed in 2023, setting out the general principles of green lending, not only in Hungary, but also in Bulgaria, Slovenia, Croatia, Serbia, Albania, Montenegro and Romania. GRI 201-2 In addition to the extension of the framework to subsidiary banks, several new green lending targets have been added, focusing on sectors that are relevant to OTP Group’s portfolio and to climate change mitigation and adaptation. The relevant sectors and activities are defined at countr y level. The framework covers the following sectors as identified in the EU Taxonomy and the CBI (Climate Bond Initiative) Taxonomy: • EU Taxonomy: energy, manufacturing, transport, construction and real estate, forestry, waste management; • CBI Taxonomy: energy, industry, transport, buildings, land use and marine resources, waste and pollution control. The framework covers non-retail customers, from large multinational corporations to micro-enterprises, including municipalities and condominiums. The compliance of green activities is verified through the country-specific Green Alignment Assessment Tool (GAAT), for which country-specific supporting documents have been drawn up. When assessing compliance with the EU Taxonomy, minimum safeguards (MS) are also checked, in line with the expectations. The Green Loan Framework, which is also supported by an SPO, was approved by the MNB in July 2023. It also ensures that loans that meet the conditions of the framework are eligible in respect of the MNB’s green corporate and municipal preferential capital requirement programme. A number of controlling developments have also been implemented during the year, but significant improvements in green data infrastructure are still needed to ensure efficient recording of green loa ns at group level. The further detailing of targets continued, and the targets set for 2024 and 2025 have now been approved by OTP Bank’s ESG Committee in both retail and corporate breakdown. To reach our target of HUF 1,500 billion in green loans by 2025, we have committed to dynamic growth in the next two years. The Banking Group’s fundraising activities were again supported by the Group-wide Sustainable Financial Framework in 2023, covering both social and environmental sustainability. The @framework supported by an SPO12 is available on the OTP Group website, and has not changed in 2023. Under the framework, the Bank or any of its subsidiaries may issue green and social financial instruments, including bonds, commercial paper (sustainable financial instruments). The framework was worked out on the basis of the ICMA13 Green Bond Principles, 2021; the ICMA Social Bond Principles, 2021, the LMA14 Green Loan Principles, 2021 and the LMA Social Loan Principles, 2021. The framework imposes the following restrictions: sustainable financial instruments cannot be used to finance loans related to fossil energy production, nuclear energy production, arms and defence, mining, gambling or tobacco. Financed green categories15: • • • green buildings, renewable energy, clean transportation. Financed social categories: • job creation and programmes to prevent and/or alleviate unemployment resulting from socio- economic crises, including through the potential impact of SME financing and microfinancing. OTP Group reports to investors annually within one year of the transaction (bond issue) of the sustainable financial instrument and thereafter until the full allocation of the proceeds. For @allocation report and @impact assessment report for 2022 are available on the website, and the documents for 2023 will be available in summer 2024. OTP Jelzálogbank publishes the key financial and environmental impact data relating to the green mortgage bond it issued in 2021 (allocation report) once a year on its @website, No green bonds and green mortgage bonds were issued in the Banking Group in 2023. 12 SPO: Second Party Opinion 13 International Capital Market Association 14 Loan Market Association 15 The precise criteria are specified in the framework. INTEGRATED ANNUAL REPORT 2023 94 OTP BANK 2.2. Green lending BUSINESS REPORT 2023 (CONSOLIDATED) GRI 201-2, ST4: 3-3, TCFD II.a,b, IV.a,c OTP Group was able to increase the green loan and bond portfolio on its books significantly in 2023, significantly exceeding its HUF 414 billion commitment set for the end of 2023. Compared to the end of the previous year, the portfolio increased from HUF 270 billion to HUF 656 billion. This is an important step towards the Banking Group becoming a regional leader in financing a fair and gradual transition to a low carbon economy and to build a sustainable future. Corporate lending The bulk of the green portfolio is comprised of corporate loans and bonds, mainly large corporate and project loans, whose share continued to increase in 2023. At the end of 2023, the corporate green loan portfolio at group level amounted to HUF 470 billion, with investment projects for the use of renewable energy making up the largest share. For years, renewable energy projects have been a preferred lending purpose in project financing. In 2023, in response to market needs, we have added new terms and conditions for lending based on market sales of electricity rather than a sales contract covering all or most of the financing term. Already during 2023, the Bank has financed a number of projects where at least part of the cash flow from free market sales of electricity is the source of the loan repayment. In addition to financing renewable energy production, project loans for the implementation/refinancing of properties with international sustainability building certifica tion (e.g. LEED, BREEAM) were also more prominent in 2023. In 2023, two new renewable energy projects were contracted or refinanced in the project finance area, which is part of the green portfolio. At the Group level, this amounted to HUF 19.2 billion, of which OTP Bank’s share was HUF 9.6 billion. In Romania, a 48.4 MW solar farm project is under construction and a Bulgarian wind farm with a capacity of 156 MW is being refinanced. At the end of 2023, the total capacity of renewable energy projects in the portfolio through project financing was 1,414 MW. In terms of capacity, wind energy accounts for two-thirds, solar energy for 31%, and projects for water, biomass and biogas utilisation are also in the portfolio. Most of the projects are financed by the OTP Group, with only a few cases involving third parties as financiers. In 2023, we signed a green real estate financing contract for a property in Hungary. The loan amount is HUF 30.6 billion and will be disbursed in 2024. In Hungary, the active participation of banks in state-subsidised lending schemes has been the main contributor to the growth of corporate green lending, given the macroeconomic environment. Both the Széchenyi Investment MAX and MAX+ and the EXIM Baross Gábor Reindustrialisation Green Investment Loan schemes included loan targets that met the conditions of the MNB’s green corporate and municipal preferential capital requirement programme. Most of the investments implemented financed energy efficiency improvements and/or developments related to renewable electricity production. It is typical that micro and small enterprises have made less use of these credit facilities. Developing our own product would not have been a competitive alternative in this environment, and thus we did not offer such product. INTEGRATED ANNUAL REPORT 2023 95 27%46%14%1%11%Capacity of renewable energy sources (MW)Project financing portfolio31 December 2023HungaryRomaniaBulgariaCroatiaSerbia OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) The Green Loan Framework also provides borrowing opportunities for agricultural customers, but the portfolio in this sector is not yet significant. Most of the corporate loans (45%) are part of the portfolio of the Hungarian member c ompanies, while 32% are on the books of Bulgarian DSK. The other subsidiary banks with a green loan portfolio each account for less than ten percent of the portfolio. Typical green loans of subsidiary banks 16: BG The Bulgarian subsidiary’s portfolio includes loans for renewable energy production and electric vehicle financing. Approximately 50 new transactions were concluded in 2023. SI The two Slovenian subsidiary banks are seeing a strong engagement to ESG among their large corporate customers, with demand for green loans focusing on energy efficiency, project financing and the financing of the transition, In 2024, green products will be launched as a joint product of SKB and NKBM17. HR In 2023, the Croatian subsidiary bank introduced two products for micro and small business customers. Sunny loans are available for solar panel installation and other energy efficiency equipment. The condominium loan can be used for building renovation, energy efficiency improvements and is subsidised by the EU. In 2023, disbursements were made to 36 customers. The Bank also offers financial instruments linked to the use of funds from the EU’s national Recovery and Resilience Facility (RFF) as part of several schemes, supporting green transition and/or digital transformation in specific areas of Croatia, as well as supporting R&D&I and other investments that support competitiveness and resilience. In 2023, four loans were accepted by the subsidiary bank. RS The Serbian subsidiary is involved in several collaborations to help make green loans more accessible. It cooperates with the EFSE (European Fund for Southeast Europe), IFIs (International Financing Institutions) and helps to implement environmental investment projects through the Green for Growth Fund. UZ The Uzbek subsidiary bank provides businesses with low-interest, preferential loans for solar panel and battery installation. In 2023, approximately 50 businesses used the product. The bank has started negotiations with the EBRD to participate in several schemes. UA Under the EBRD-supported scheme, small and medium-sized enterprises can purchase electric and hybrid cars with a 20 percent subsidy and receive investment loans for energy efficiency. 90 people used the scheme for vehicle purchases in 2023. The investment loan is a new facility, and has not been disbursed yet in 2023. It was designed to be accessible to local agricultural producers. RO OTP Bank Romania is seeing a growing demand for green financing among its corporate customers, with loans also provided for solar farm and wind turbine projects. The bank held ESG workshops for 16 The green loan portfolio only includes loans from the Bulgarian, Croatian, Serbian, Albanian and Romanian subsidiary banks an d Slovenian SKB Bank. 17 NKBM portfolios will be included in the green loan portfolio from 2024 onwards, and are not included in 20 23 data. In 2023, the definitions of green lending were agreed and the OTP Green Loan Framework was rolled out in the bank, but consistent data reporting has not yet be en implemented in the subsidiary acquired in 2023. INTEGRATED ANNUAL REPORT 2023 96 56.75%14.06%29.17%0.03%Breakdown of corporate green loans by loan purpose 31 December 2023Renewable energyElectromobilityReal estateAgriculture OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) corporate customers on responsible finance and investment strategies. In addition, it also helped with the purchase of electric and plug-in hybrid vehicles. MD In 19 cases, the Moldovan subsidiary bank provided loans under the EU4BUSINESS EBRD preferential lending facility, partly for environmental purposes. In 2023, the EIB decided to extend the availability of funds under the Fruit Garden scheme by two years and expanded the eligibility for grain production, livestock breeding and fish farming. In 2023, OTP Bank Moldova disbursed 17 loans. The Moldovan subsidiary has seen a significant increase in lending for energy efficiency and renewable energy investment projects, with numerous companies building solar parks and electric charging stations in the country. Retail loans The year-end green loan portfolio amounted to HUF 148 billion.18 In July 2023, OTP Bank introduced two new own products, the OTP Green Housing Loan and the Green Évnyerő Housing Loan for the purchase, construction and modernisation of new homes. The only difference between the two products is in the repayment schedule. The retail green loan portfolio consists mainly of loans under the Hungarian Green Home Program (ZOP), which was available in 2021 and 2022 for the purchase or construction of energy -efficient new homes. In 2023, a total of HUF 34.5 billion was disbursed for new green housing loan transactions. The uniform registration of retail green loans in foreign subsidiary banks has not yet been implemented in 2023, therefore, they are not included in the portfolio, but the available schemes are presented below. BG At DSK Bank, the preferential mortgage loan product has been available from the end of 2022 for residential properties with an energy rating B or better. By the end of 2023, the bank has disbursed approximately 150 loans. SI At Slovenian NKBM, green housing, electromobility and energy efficiency loans were available in 2023, with preferential interest rates to encourage take-up. The housing loan can be used to buy, build and insulate energy-efficient homes, as well as to install solar panels and heat pumps. By the end of 2023, 55 disbursements had been made, 90 percent of which were used by customers for solar panel installation. For loans for the purchase and installation of energy-efficient equipment and for the purchase of hybrid and electric vehicles, 9 disbursements have been made by the end of 2023, 96% of these for the purchase of electric cars. In the second half of 2023, SKB Bank introduced the green housing loan product, also for the purchase and renovation of energy-efficient residential property. 2.3. Disclosure according to the Taxonomy Regulation Information to be disclosed by undertakings subject to Articles 19a or 29a of Directive 2013/34/EU concerning environmentally sustainable economic activities according to Regulation (EU) 2020/852 regulation I. Mandatory disclosure Own indicator The Taxonomy Regulation applies to financial market participants that make available financial products and undertakings which are subject to the obligation to publish a non -financial statement or a consolidated non-financial statement pursuant to Article 19a or Article 29a of Directive No. 2013/34/EU of the European Parliament and of the Council, respectively (Article 1 (b) and (c) of Chapter I of (EU) 2020/852). Pursuant to Article 8 of the Taxonomy Regulation, any undertaking which is subject to an obligation to disclose non-financial information pursuant to Article 19a or Article 29a of Directive No. 2013/34/EU shall include in its non-financial statement or consolidated non-financial statement information on how and to what extent the undertaking’s activities are associated with economic activities that qualify as environmentally sustainable under Articles 3 and 9 of (EU) 2020/852 Regulation. The OTP group report is based on the exposures and balance sheet according to the scope of prudential consolidation in accordance with Regulation (EU) No. 575/2013, Title II, Chapter 2, Section 2 for the types of assets and accounting portfolios specified in point 1.1.2 of Annex V of Commission Delegated Regulation (EU) No. 2021/2178, including information on stock and flows, on transitional and enabling activities, and on specialised and general purpose lending. 18 This amount comprises only the Hungarian portfolio already accounted for towards the MNB in the latter’s Green Preferential Capital Requirement Programme in the case of which the disbursed amount is slightly higher. INTEGRATED ANNUAL REPORT 2023 97 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) The tables below present the consolidated information on OTP Group’s mandatory KPIs under Regulation (EU) No. 2020/852 (Taxonomy Regulation), which have been prepared using the template published in Annex VI of Regulation No. 2021/2178. The gross carrying amount of exposures are based on the reference date of 31. December 2023. OTP Group discloses the relevant KPIs on a consolidated basis, taking into account the scope o f prudential consolidation, in accordance with Annex V, point 1.1.1 of EU 2021/2178. Accordingly, the exposures of the various subsidiaries, including those of fund managers and credit institutions, are part of the consolidated credit institution KPIs. There are several explanations regarding the low taxonomy-aligned stock and KPI percentage disclosed in the mandatory part. First of all, as part of the mandatory reporting, in line with legal compliance, only the exposures of companies fall under the "non-financial reporting obligation" were included. Significant share of OTP Group's corporate funding (> 90%) is directed to non-financial companies that are not subject of NFRD obligation. This means that the taxonomy related share of such exposures is not incl uded as part of the mandatory reporting. Moreover, the green financing of taking place in non -EU subsidiaries is also not covered by the mandatory reporting and as such excluded from the KPIs. The interpretation of the alignment requirement for retail exposures has been significantly amended by the draft EU Commission Notice published in December 2023. According to the draft notice, funding towards households that only meet the substantial contribution criterion cannot be considered as aligned. The necessary information and data to fulfil the additional conditions is not available due to the short notice involved. Therefore, following prudent approach, these exposures have not been taken into account in the KPI calculation at this stage. For taxonomy-eligible stocks, the percentage decreased slightly compared to the same data last year, despite of the increase in green stocks. This is the result of at least two things: an increase in the balance sheet total and a change in methodology. We would like to highlight, that as disclosed in Table 1 line #20 below, the share of taxonomy -eligible exposures compared to the total asset of non-financial undertakings subject to "non-financial reporting" obligation is more than 16%. Moreover, the their ratio of taxonomy -aligned exposures is close to 6.5%. In addition, the share of the taxonomy-eligible household portfolio compared to total household exposure exceeds 27%, a significant share of which is related to the purchase, construction or renovation of real estate. The same ratio for retail car loans is 38%. Overall, the main KPI indicators in the mandatory report do not fully reflect the efforts of the OTP Group in the area of sustainable finance. Therefore, information on the broader green portfolio of the OTP Group is presented as part of the voluntary report. Templates 1 to 5 for OTP Group as published in Annex VI of Regulation No. 2021/2178 and the templates of KPIs for the EU subsidiary banks using the same methodology are part of the mandatory report. INTEGRATED ANNUAL REPORT 2023 98 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) 0. Summary of KPIs to be disclosed by credit institutions under Article 8 Taxonomy Regulation Main KPI Green asset ratio (GAR) stock Total environmentally sustainable assets (Turnover) HUF mn 12,451.02 Total environmentally sustainable assets (CapEx) HUF mn 23,481.10 KPI – turnover2 0.05% KPI – CapEx3 0.09% 1 % of assets covered by the KPI (GAR total asset) over banks’ total assets 2 based on the turnover KPI of the counterparty 3 based on the CapEx KPI of the counterparty, except for lending activities where for general lending turnover KPI is used % of assets excluded from the numerator of the GAR (Article 7 (2) and (3) and Section 1.1.2. of Annex V) 29.19% % of assets excluded from the denominator of the GAR (Article 7 (1)) and Section 1.2.4 of Annex V) 35.17% % coverage (over total assets)1 64.83% Total environmentally sustainable activities (Turnover) HUF mn 3.31 0.00 Total environmentally sustainable activities (CapEx) HUF mn 346.09 0.00 KPI - turnover (compared to flow of total covered assets) 0.000% 0.00% KPI - CapEx (compared to flow of total covered assets) 0.005% 0.00% % coverage (over total assets) 54.35% 2,033.70 6,130.15 0.01% 0.02% % of assets excluded from the numerator of the GAR (Article 7 (2) and (3) and Section 1.1.2. of Annex V) 24.61% % of assets excluded from the denominator of the GAR (Article 7 (1)) and Section 1.2.4 of Annex V) 45.65% Additional KPIs GAR (flow) Financial guarantees Assets under management Comment 1: For reporting templates: cells with a black background do not need to be completed. Comment 2: Fees and commissions (worksheet 6) and the Trading book (worksheet 7) are only applicable from 2026, INTEGRATED ANNUAL REPORT 2023 99 OTP BANK 1. Assets for the calculation of GAR (Turnover) in HUF million Total [gross] carrying amount BUSINESS REPORT 2023 (CONSOLIDATED) Disclosure reference date 31.12.2023 Climate Change Mitigation (CCM) Of which towards taxonomy relevant sectors (Taxonomy-eligible) Of which environmentally sustainable (Taxonomy-aligned) Of which Of which enabling transitional Of which Use of Proceeds Climate Change Adaptation (CCA) Of which towards taxonomy relevant sectors (Taxonomy- eligible) Of which environmentally sustainable (Taxonomy-aligned) Of which enabling Of which Use of Proceeds TOTAL (CCM + CCA + WTR + CE + PPC + BIO) Of which environmentally sustainable (Taxonomy- aligned) Of which enabling Of which Use of Proceeds Of which transitional 1 GAR - Covered assets in both numerator and denominator Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation 2 Financial undertakings 3 Credit institutions 4 Loans and advances 5 Debt securities, including UoP 6 Equity instruments 7 Other financial corporations 8 of which investment firms 9 Loans and advances 10 Debt securities, including UoP 11 Equity instruments 12 of which management companies 13 Loans and advances 14 Debt securities, including UoP 15 Equity instruments 16 of which insurance undertakings 17 Loans and advances 18 Debt securities, including UoP 19 Equity instruments 20 Non-financial undertakings 21 Loans and advances 22 Debt securities, including UoP 23 Equity instruments 24 Households 25 of which loans collateralised by residential immovable property 26 of which building renovation loans 27 of which motor vehicle loans 28 Local governments financing 14,106,303 3,339,778 0 0 0 0 0 0 0 0 0 0 0 0 0 2,191,060 1,435,223 854,447 580,776 0 755,837 59,625 59,624 0 1 26,032 0 0 26,032 1,797 1,795 0 1 192,736 76,929 115,807 0 11,722,507 3,339,778 4,915,444 3,040,924 127,689 127,416 446,413 171,438 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3,375,433 12,451 0 0 0 0 0 4,288 0 0 0 0 0 0 0 0 0 4,288 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 31,367 12,451 20,111 6,135 11,255 6,316 0 0 0 3,339,778 0 0 0 0 0 0 3,040,924 127,416 171,438 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 INTEGRATED ANNUAL REPORT 2023 100 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) TOTAL (CCM + CCA + WTR + CE + PPC + BIO) Of which environmentally sustainable (Taxonomy- aligned) Of which enabling 0 0 Of which Use of Proceeds 0 0 Of which transitional 0 0 0 0 0 0 0 0 in HUF million Total [gross] carrying amount Disclosure reference date 31.12.2023 Climate Change Mitigation (CCM) Of which towards taxonomy relevant sectors (Taxonomy-eligible) Of which environmentally sustainable (Taxonomy-aligned) Of which Of which enabling transitional Of which Use of Proceeds Climate Change Adaptation (CCA) Of which towards taxonomy relevant sectors (Taxonomy- eligible) Of which environmentally sustainable (Taxonomy-aligned) Of which enabling Of which Use of Proceeds 31 29 Housing financing 30 Other local government financing Collateral obtained by taking possession: residential and commercial immovable properties Assets excluded from the numerator for GAR calculation (covered in the denominator) Financial and Non-financial undertakings SMEs and NFCs (other than SMEs) not subject to NFRD disclosure obligations 34 32 33 35 Loans and advances 36 of which loans collateralised by commercial immovable property 37 of which building renovation loans 38 Debt securities 39 Equity instruments 49 Non-EU country counterparties not subject to NFRD disclosure obligations 41 Loans and advances 42 Debt securities 43 Equity instruments 44 Derivatives 45 On demand interbank loans 46 Cash and cash-related assets 47 Other categories of assets (e.g. Goodwill, commodities etc.) 0 0 0 10,315 11,562,435 9,385,343 6,860,587 6,712,884 146,932 771 2,524,756 2,492,214 30,472 2,070 41,967 574,648 605,799 954,677 48 Total GAR assets 25,679,052 3,339,778 0 0 0 0 0 0 0 3,375,433 12,451 0 0 0 49 50 Assets not covered for GAR calculation Central governments and Supranational issuers 51 Central banks exposure 52 Trading book 53 Total assets 13,930,092 6,307,758 7,401,137 221,197 39,609,144 3,339,778 0 0 0 0 0 0 0 3,375,433 12,451 0 0 0 INTEGRATED ANNUAL REPORT 2023 101 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) in HUF million Total [gross] carrying amount Disclosure reference date 31.12.2023 Climate Change Mitigation (CCM) Of which towards taxonomy relevant sectors (Taxonomy-eligible) Of which environmentally sustainable (Taxonomy-aligned) Of which Of which enabling transitional Of which Use of Proceeds Climate Change Adaptation (CCA) Of which towards taxonomy relevant sectors (Taxonomy- eligible) Of which environmentally sustainable (Taxonomy-aligned) Of which enabling Of which Use of Proceeds TOTAL (CCM + CCA + WTR + CE + PPC + BIO) Of which environmentally sustainable (Taxonomy- aligned) Of which enabling Of which Use of Proceeds Of which transitional Off-balance sheet exposures - Undertakings subject to NFRD disclosure obligations 54 Financial guarantees 55 Assets under management 56 Of which debt securities 57 Of which equity instruments 173,787 1,651,364 794,009 274,403 0 0 0 0 0 0 0 0 22,282 2,034 76 21,349 1,958 933 0 0 0 346 0 346 1,688 76 1,612 INTEGRATED ANNUAL REPORT 2023 102 OTP BANK 2. Assets for the calculation of GAR (CapEx) in HUF million Total [gross] carrying amount BUSINESS REPORT 2023 (CONSOLIDATED) Disclosure reference date 31.12.2023 Climate Change Mitigation (CCM) Of which towards taxonomy relevant sectors (Taxonomy-eligible) Of which environmentally sustainable (Taxonomy-aligned) Of which Of which enabling transitional Of which Use of Proceeds Climate Change Adaptation (CCA) Of which towards taxonomy relevant sectors (Taxonomy- eligible) Of which environmentally sustainable (Taxonomy-aligned) Of which enabling Of which Use of Proceeds TOTAL (CCM + CCA + WTR + CE + PPC + BIO) Of which towards taxonomy relevant sectors (Taxonomy- eligible) Of which environmentally sustainable (Taxonomy- aligned) Of which enabling Of which Use of Proceeds Of which transitional 1 GAR - Covered assets in both numerator and denominator Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation 2 Financial undertakings 3 Credit institutions 4 Loans and advances 5 Debt securities, including UoP 6 Equity instruments 7 Other financial corporations 8 of which investment firms 9 Loans and advances 10 Debt securities, including UoP 11 Equity instruments 12 of which management companies 13 Loans and advances 14 Debt securities, including UoP 15 Equity instruments 16 of which insurance undertakings 17 Loans and advances 18 Debt securities, including UoP 19 Equity instruments 20 Non-financial undertakings 21 Loans and advances 22 Debt securities, including UoP 23 Equity instruments 24 Households 25 of which loans collateralised by residential immovable property 26 of which building renovation loans 27 of which motor vehicle loans 28 Local governments financing 14,106,303 3,339,778 0 0 0 0 0 0 0 0 0 0 0 0 0 2,191,060 1,435,223 854,447 580,776 0 755,837 59,625 59,624 0 1 26,032 0 0 26,032 1,797 1,795 0 1 192,736 76,929 115,807 0 11,722,507 3,339,778 4,915,444 3,040,924 127,689 127,416 446,413 171,438 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3,390,535 23,481 0 0 0 0 0 3,358 0 0 0 0 0 0 0 0 0 3,358 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 47,400 23,481 26,788 14,188 20,612 9,293 0 0 0 3,339,778 0 0 0 0 0 0 0 0 3,040,924 127,416 171,438 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 INTEGRATED ANNUAL REPORT 2023 103 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) TOTAL (CCM + CCA + WTR + CE + PPC + BIO) Of which towards taxonomy relevant sectors (Taxonomy- eligible) Of which environmentally sustainable (Taxonomy- aligned) Of which enabling 0 0 Of which Use of Proceeds 0 0 Of which transitional 0 0 0 0 0 0 0 0 in HUF million Total [gross] carrying amount Disclosure reference date 31.12.2023 Climate Change Mitigation (CCM) Of which towards taxonomy relevant sectors (Taxonomy-eligible) Of which environmentally sustainable (Taxonomy-aligned) Of which Of which enabling transitional Of which Use of Proceeds Climate Change Adaptation (CCA) Of which towards taxonomy relevant sectors (Taxonomy- eligible) Of which environmentally sustainable (Taxonomy-aligned) Of which enabling Of which Use of Proceeds 31 29 Housing financing 30 Other local government financing Collateral obtained by taking possession: residential and commercial immovable properties Assets excluded from the numerator for GAR calculation (covered in the denominator) Financial and Non-financial undertakings SMEs and NFCs (other than SMEs) not subject to NFRD disclosure obligations 34 33 32 35 Loans and advances 36 of which loans collateralised by commercial immovable property 37 of which building renovation loans 38 Debt securities 39 Equity instruments 49 Non-EU country counterparties not subject to NFRD disclosure obligations 41 Loans and advances 42 Debt securities 43 Equity instruments 44 Derivatives 45 On demand interbank loans 46 Cash and cash-related assets 47 Other categories of assets (e.g. Goodwill, commodities etc.) 0 0 0 10,315 11,562,435 9,385,343 6,860,587 6,712,884 146,932 771 2,524,756 2,492,214 30,472 2,070 41,967 574,648 605,799 954,677 48 Total GAR assets 25,679,052 3,339,778 0 0 0 0 0 0 0 0 3,390,535 23,481 0 0 0 49 Assets not covered for GAR calculation 50 Central governments and Supranational issuers 51 Central banks exposure 13,930,092 6,307,758 7,401,137 INTEGRATED ANNUAL REPORT 2023 104 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) in HUF million Total [gross] carrying amount Disclosure reference date 31.12.2023 Climate Change Mitigation (CCM) Of which towards taxonomy relevant sectors (Taxonomy-eligible) Of which environmentally sustainable (Taxonomy-aligned) Of which Of which enabling transitional Of which Use of Proceeds Climate Change Adaptation (CCA) Of which towards taxonomy relevant sectors (Taxonomy- eligible) Of which environmentally sustainable (Taxonomy-aligned) Of which enabling Of which Use of Proceeds TOTAL (CCM + CCA + WTR + CE + PPC + BIO) Of which towards taxonomy relevant sectors (Taxonomy- eligible) Of which environmentally sustainable (Taxonomy- aligned) Of which enabling Of which Use of Proceeds Of which transitional 221,197 52 Trading book 53 Total assets Off-balance sheet exposures - Undertakings subject to NFRD disclosure obligations 54 Financial guarantees 55 Assets under management 56 Of which debt securities 57 Of which equity instruments 173,787 1,651,364 794,009 274,403 39,609,144 3,339,778 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3,390,535 23,481 0 31,796 6,130 113 30,407 6,018 1,389 0 0 0 0 0 0 2,092 1 2,090 4,039 112 3,927 INTEGRATED ANNUAL REPORT 2023 105 OTP BANK 2. GAR sector information (Turnover) BUSINESS REPORT 2023 (CONSOLIDATED) Climate Change Mitigation (CCM) Climate Change Adaptation (CCA) TOTAL (CCM + CCA + WMR + CE + P + BE) Breakdown by sector - NACE 4 digits level (code and label) Non-Financial corporates (Subject to NFRD) SMEs and other NFC not subject to NFRD Non-Financial corporates (Subject to NFRD) SMEs and other NFC not subject to NFRD Non-Financial corporates (Subject to NFRD) SMEs and other NFC not subject to NFRD [Gross] carrying amount [Gross] carrying amount [Gross] carrying amount [Gross] carrying amount [Gross] carrying amount [Gross] carrying amount 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 6420 2442 1920 2120 4211 6201 4690 3250 1107 1105 6110 6831 3511 2732 2550 2012 3513 4634 2059 5221 7010 2110 6190 2219 4730 2041 3523 N/A HUF mn Of which environmentally sustainable (CCM) HUF mn Of which environmentally sustainable (CCM) HUF mn Of which environmentally sustainable (CCA) HUF mn Of which environmentally sustainable (CCA) HUF mn 53,016 11,420 27,517 26 739 26,372 25 1,825 355 4,893 2,522 5,208 5,689 1,744 10,979 1 2,926 1,453 698 2,930 14,894 3,898 1,057 2,257 365 1,625 1,717 6,585 HUF mn Of which environmentally sustainable (CCM + CCA + WTR + CE + PPC + BIO) Of which environmentally sustainable (CCM + CCA + WTR + CE + PPC + BIO) 7,952 9,365 1,928 0 311 451 0 0 0 0 53 4,984 2,265 628 0 0 2,911 0 93 0 21 0 19 160 65 0 129 31 INTEGRATED ANNUAL REPORT 2023 106 OTP BANK 2. GAR sector information (CapEx) BUSINESS REPORT 2023 (CONSOLIDATED) Climate Change Mitigation (CCM) Climate Change Adaptation (CCA) TOTAL (CCM + CCA + WMR + CE + P + BE) Breakdown by sector - NACE 4 digits level (code and label) Non-Financial corporates (Subject to NFRD) SMEs and other NFC not subject to NFRD Non-Financial corporates (Subject to NFRD) SMEs and other NFC not subject to NFRD Non-Financial corporates (Subject to NFRD) SMEs and other NFC not subject to NFRD [Gross] carrying amount [Gross] carrying amount [Gross] carrying amount [Gross] carrying amount [Gross] carrying amount [Gross] carrying amount HUF mn Of which environmentally sustainable (CCM) HUF mn Of which environmentally sustainable (CCM) HUF mn Of which environmentally sustainable (CCA) HUF mn Of which environmentally sustainable (CCA) HUF mn Of which environmentally sustainable (CCM + CCA + WTR + CE + PPC + BIO) HUF mn Of which environmentally sustainable (CCM + CCA + WTR + CE + PPC + BIO) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 6420 2442 1920 2120 4211 6201 4690 3250 1107 1105 6110 6831 3511 2732 2550 2012 3513 4634 2059 5221 7010 2110 6190 2219 4730 2041 3523 N/A 53,016 11,420 27,517 26 739 26,372 25 1,825 355 4,893 2,522 5,208 5,689 1,744 10,979 1 2,926 1,453 698 2,930 14,894 3,898 1,057 2,257 365 1,625 1,717 6,585 20,676 4,454 3,817 0 163 259 4 778 0 19 71 5,010 3,953 663 321 0 2,920 0 130 0 2,820 417 8 169 159 0 300 289 INTEGRATED ANNUAL REPORT 2023 107 OTP BANK 3. GAR KPI stock (Turnover) BUSINESS REPORT 2023 (CONSOLIDATED) % (compared to total covered assets in the denominator) GAR - Covered assets in both numerator and denominator Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation 1 2 Financial undertakings 3 Credit institutions 4 Loans and advances 5 Debt securities, including UoP 6 Equity instruments 7 Other financial corporations 8 of which investment firms 9 Loans and advances 10 Debt securities, including UoP 11 Equity instruments 12 of which management companies 13 Loans and advances 14 Debt securities, including UoP 15 Equity instruments of which insurance undertakings 16 17 Loans and advances 18 Debt securities, including UoP 19 Equity instruments 20 Non-financial undertakings 21 Loans and advances 22 Debt securities, including UoP 23 Equity instruments 24 Households 25 of which loans collateralised by residential immovable property Disclosure reference date 31.12.2023 Climate Change Mitigation (CCM) Climate Change Adaptation (CCA) TOTAL (CCM + CCA + WTR + CE + PPC + BIO) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned) Of which Use of Proceeds Of which transitional Of which enabling Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned) Of which enabling Of which Use of Proceeds Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned) Of which Use of Proceeds Of which transitional Of which enabling Proportion of total assets covered 13.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 13.1% 0.0% 0.0% 0.0% 0.0% 8.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 13.0% 0.0% 11.8% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.1% 0.0% 0.0% 0.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 13.0% 0.0% 0.0% 11.8% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% INTEGRATED ANNUAL REPORT 2023 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.1% 0.1% 0.0% 0.0% 8.4% 7.7% 108 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) Disclosure reference date 31.12.2023 Climate Change Mitigation (CCM) Climate Change Adaptation (CCA) TOTAL (CCM + CCA + WTR + CE + PPC + BIO) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned) Of which Use of Proceeds Of which transitional Of which enabling Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned) Of which enabling Of which Use of Proceeds Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned) Of which Use of Proceeds Of which transitional Of which enabling Proportion of total assets covered 0.5% 0.0% 0.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.5% 0.0% 0.0% 0.0% 0.0% 0.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.3% 0.4% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% % (compared to total covered assets in the denominator) 26 of which building renovation loans 27 of which motor vehicle loans 28 Local governments financing 29 Housing financing 30 31 Other local government financing Collateral obtained by taking possession: residential and commercial immovable properties 32 Total GAR assets 13.01% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 13.14% 0.05% 0.00% 0.00% 0.00% 8.52% INTEGRATED ANNUAL REPORT 2023 109 OTP BANK 3. GAR KPI stock (CapEx) % (compared to total covered assets in the denominator) GAR - Covered assets in both numerator and denominator Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation 1 2 Financial undertakings 3 Credit institutions 4 Loans and advances 5 Debt securities, including UoP 6 Equity instruments 7 Other financial corporations 8 of which investment firms 9 Loans and advances 10 Debt securities, including UoP 11 Equity instruments 12 of which management companies 13 Loans and advances 14 Debt securities, including UoP 15 Equity instruments of which insurance undertakings 16 17 Loans and advances 18 Debt securities, including UoP 19 Equity instruments 20 Non-financial undertakings 21 Loans and advances 22 Debt securities, including UoP 23 Equity instruments 24 Households 25 26 of which loans collateralised by residential immovable property of which building renovation loans BUSINESS REPORT 2023 (CONSOLIDATED) Disclosure reference date 31.12.2023 Climate Change Mitigation (CCM) Climate Change Adaptation (CCA) TOTAL (CCM + CCA + WTR + CE + PPC + BIO) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned) Of which Use of Proceeds Of which transitional Of which enabling Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned) Of which enabling Of which Use of Proceeds Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned) Of which Use of Proceeds Of which transitional Of which enabling Proportion of total assets covered 13.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 13.2% 0.1% 0.0% 0.0% 0.0% 13.2% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 13.0% 0.0% 11.8% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.2% 0.1% 0.0% 0.1% 0.1% 0.0% 0.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 13.0% 0.0% 0.0% 11.8% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.1% 0.1% 0.1% 0.0% 8.4% 7.7% 0.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.5% 0.0% 0.0% 0.0% 0.0% 0.3% INTEGRATED ANNUAL REPORT 2023 110 30 31 Other local government financing Collateral obtained by taking possession: residential and commercial immovable properties OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) Climate Change Mitigation (CCM) Climate Change Adaptation (CCA) TOTAL (CCM + CCA + WTR + CE + PPC + BIO) Disclosure reference date 31.12.2023 % (compared to total covered assets in the denominator) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned) 27 of which motor vehicle loans 28 Local governments financing 29 Housing financing 0.7% 0.0% 0.0% 0.0% 0.0% 0.0% Of which Use of Proceeds 0.0% 0.0% 0.0% Of which transitional 0.0% 0.0% 0.0% Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned) Of which enabling 0.0% 0.0% 0.0% Of which Use of Proceeds 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Of which enabling Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned) Proportion of total assets covered Of which Use of Proceeds 0.0% 0.0% 0.0% Of which transitional 0.0% 0.0% 0.0% Of which enabling 0.0% 0.0% 0.0% 0.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.4% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 32 Total GAR assets 13.01% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 13.20% 0.09% 0.00% 0.00% 0.00% 8.56% INTEGRATED ANNUAL REPORT 2023 111 OTP BANK 4. GAR KPI flow (Turnover) % (compared to flow of total covered assets) GAR - Covered assets in both numerator and denominator Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation 1 2 Financial undertakings 3 Credit institutions 4 Loans and advances 5 Debt securities, including UoP 6 Equity instruments 7 Other financial corporations 8 of which investment firms 9 Loans and advances 10 Debt securities, including UoP 11 Equity instruments 12 of which management companies 13 Loans and advances 14 Debt securities, including UoP 15 Equity instruments of which insurance undertakings 16 17 Loans and advances 18 Debt securities, including UoP 19 Equity instruments 20 Non-financial undertakings 21 Loans and advances 22 Debt securities, including UoP 23 Equity instruments 24 Households 25 of which loans collateralised by residential immovable property BUSINESS REPORT 2023 (CONSOLIDATED) Climate Change Mitigation (CCM) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned) Of which Use of Proceeds Of which transitional Of which enabling Disclosure reference date 31.12.2023 Climate Change Adaptation (CCA) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned) Of which enabling Of which Use of Proceeds TOTAL (CCM + CCA + WTR + CE + PPC + BIO) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned) Of which Use of Proceeds Of which transitional Of which enabling Proportion of total new assets covered 24.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 24.2% 0.0% 0.0% 0.0% 0.0% 13.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 24.1% 0.0% 22.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.1% 0.0% 0.0% 0.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 24.1% 0.0% 0.0% 22.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% INTEGRATED ANNUAL REPORT 2023 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 13.1% 12.0% 112 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) % (compared to flow of total covered assets) Climate Change Mitigation (CCM) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned) Of which Use of Proceeds Of which transitional Of which enabling Disclosure reference date 31.12.2023 Climate Change Adaptation (CCA) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned) Of which enabling Of which Use of Proceeds TOTAL (CCM + CCA + WTR + CE + PPC + BIO) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned) Of which Use of Proceeds Of which transitional Of which enabling Proportion of total new assets covered 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.9% 0.0% 0.0% 0.0% 0.0% 1.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.5% 0.6% 0.0% 0.0% 0.0% 26 of which building renovation loans 0.9% 0.0% 27 of which motor vehicle loans 28 Local governments financing 29 Housing financing 1.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 30 31 Other local government financing Collateral obtained by taking possession: residential and commercial immovable properties 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 32 Total GAR assets 24.08% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 24.17% 0.00% 0.00% 0.00% 0.00% 13.14% INTEGRATED ANNUAL REPORT 2023 113 OTP BANK 4. GAR KPI flow (CapEx) % (compared to flow of total covered assets) GAR - Covered assets in both numerator and denominator Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation 1 2 Financial undertakings 3 Credit institutions 4 Loans and advances 5 Debt securities, including UoP 6 Equity instruments 7 Other financial corporations 8 of which investment firms 9 Loans and advances 10 Debt securities, including UoP 11 Equity instruments 12 of which management companies 13 Loans and advances 14 Debt securities, including UoP 15 Equity instruments of which insurance undertakings 16 17 Loans and advances 18 Debt securities, including UoP 19 Equity instruments 20 Non-financial undertakings 21 Loans and advances 22 Debt securities, including UoP 23 Equity instruments 24 Households 25 of which loans collateralised by residential immovable property BUSINESS REPORT 2023 (CONSOLIDATED) Disclosure reference date 31.12.2023 Climate Change Mitigation (CCM) Climate Change Adaptation (CCA) TOTAL (CCM + CCA + WTR + CE + PPC + BIO) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned) Of which Use of Proceeds Of which transitional Of which enabling Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned) Of which enabling Of which Use of Proceeds Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned) Of which Use of Proceeds Of which transitional Of which enabling Proportion of total new assets covered 24.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 24.1% 0.0% 0.0% 0.0% 0.0% 13.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 24.1% 0.0% 22.1% 0.0% 0.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 24.1% 0.0% 0.0% 22.1% 0.0% 0.0% 0.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% INTEGRATED ANNUAL REPORT 2023 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 114 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) % (compared to flow of total covered assets) Disclosure reference date 31.12.2023 Climate Change Mitigation (CCM) Climate Change Adaptation (CCA) TOTAL (CCM + CCA + WTR + CE + PPC + BIO) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned) Of which Use of Proceeds Of which transitional Of which enabling Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned) Of which enabling Of which Use of Proceeds Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned) Of which Use of Proceeds Of which transitional Of which enabling Proportion of total new assets covered 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 26 of which building renovation loans 1.1% 0.0% 27 of which motor vehicle loans 28 Local governments financing 29 Housing financing 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 30 31 Other local government financing Collateral obtained by taking possession: residential and commercial immovable properties 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 32 Total GAR assets 24.08% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 24.13% 0.00% 0.00% 0.00% 0.00% 13.12% INTEGRATED ANNUAL REPORT 2023 115 OTP BANK 5. KPI off-balance sheet exposures (Turnover) BUSINESS REPORT 2023 (CONSOLIDATED) Climate Change Mitigation (CCM) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned) Of which Of which enabling transitional Of which Use of Proceeds Disclosure reference date 31.12.2023 Climate Change Adaptation (CCA) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned) Of which enabling Of which Use of Proceeds TOTAL (CCM + CCA + WTR + CE + PPC + BIO) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned) Of which Of which enabling transitional Of which Use of Proceeds 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 1.35% 0.12% 0.00% 0.02% 0.10% % (compared to total assets covered) 1 2 Financial guarantees (FinGuar KPI) Assets under management (AuM KPI) 5. KPI off-balance sheet exposures (CapEx) Climate Change Mitigation (CCM) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned) Of which Of which enabling transitional Of which Use of Proceeds Disclosure reference date 31.12.2023 Climate Change Adaptation (CCA) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned) Of which enabling Of which Use of Proceeds TOTAL (CCM + CCA + WTR + CE + PPC + BIO) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible) Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned) Of which Of which enabling transitional Of which Use of Proceeds 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 1.93% 0.37% 0.00% 0.13% 0.24% % (compared to total assets covered) 1 2 Financial guarantees (FinGuar KPI) Assets under management (AuM KPI) INTEGRATED ANNUAL REPORT 2023 116 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) Summary of credit institution KPIs for the OTP Group's subsidiary banks 0. Summary of KPIs to be disclosed by credit institutions under Article 8 Taxonomy Regulation – DSK Bank EAD (Bulgaria) Main KPI Green asset ratio (GAR) stock Total environmentally sustainable assets (Turnover) HUF mn 0 Total environmentally sustainable assets (CapEx) HUF mn 0 KPI – turnover2 0.00% KPI – CapEx3 0.00% % coverage (over total assets)1 75.50% 1 % of assets covered by the KPI (GAR total asset) over banks’ total assets 2 based on the turnover KPI of the counterparty 3 based on the CapEx KPI of the counterparty, except for lending activities where for general lending turnover KPI is used Total environmentally sustainable activities (Turnover) HUF mn Total environmentally sustainable activities (CapEx) HUF mn 0 0 0 0 0 0 KPI - turnover (compared to flow of total covered assets) 0.00% 0.00% 0.00% KPI - CapEx (compared to flow of total covered assets) 0.00% 0.00% 0.00% % coverage (over total assets) 68.17% Additional KPIs GAR (flow) Financial guarantees Assets under management Comment 1: For reporting templates: cells with a black background do not need to be completed. Comment 2: Fees and commissions (worksheet 6) and the Trading book (worksheet 7) are only applicable from 2026, % of assets excluded from the numerator of the GAR (Article 7 (2) and (3) and Section 1.1.2. of Annex V) 28.16% % of assets excluded from the denominator of the GAR (Article 7 (1)) and Section 1.2.4 of Annex V) 24.50% % of assets excluded from the numerator of the GAR (Article 7 (2) and (3) and Section 1.1.2. of Annex V) 14.79% % of assets excluded from the denominator of the GAR (Article 7 (1)) and Section 1.2.4 of Annex V) 10.25% INTEGRATED ANNUAL REPORT 2023 117 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) 0. Summary of KPIs to be disclosed by credit institutions under Article 8 Taxonomy Regulation – OTP banka Hrvatska d.d. (Croatia) Main KPI Green asset ratio (GAR) stock Total environmentally sustainable assets (Turnover) HUF mn 0.00 Total environmentally sustainable assets (CapEx) HUF mn 213.87 KPI – turnover2 0.00% KPI – CapEx3 0.01% % coverage (over total assets)1 67.88% 1 % of assets covered by the KPI (GAR total asset) over banks’ total assets 2 based on the turnover KPI of the counterparty 3 based on the CapEx KPI of the counterparty, except for lending activities where for general lending turnover KPI is used % of assets excluded from the numerator of the GAR (Article 7 (2) and (3) and Section 1.1.2. of Annex V) 29.27% % of assets excluded from the denominator of the GAR (Article 7 (1)) and Section 1.2.4 of Annex V) 32.12% Total environmentally sustainable activities (Turnover) HUF mn 0.00 0.00 0.00 Total environmentally sustainable activities (CapEx) HUF mn 0.00 0.00 0.00 KPI - turnover (compared to flow of total covered assets) KPI - CapEx (compared to flow of total covered assets) 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% % of assets excluded from the numerator of the GAR (Article 7 (2) and (3) and Section 1.1.2. of Annex V) % of assets excluded from the denominator of the GAR (Article 7 (1)) and Section 1.2.4 of Annex V) % coverage (over total assets) 49.13% 24.53% 50.87% Additional KPIs GAR (flow) Financial guarantees Assets under management Comment 1: For reporting templates: cells with a black background do not need to be completed. Comment 2: Fees and commissions (worksheet 6) and the Trading book (worksheet 7) are only applicable from 2026, INTEGRATED ANNUAL REPORT 2023 118 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) 0. Summary of KPIs to be disclosed by credit institutions under Article 8 Taxonomy Regulation – OTP Bank Romania S.A. (Romania) Main KPI Green asset ratio (GAR) stock Total environmentally sustainable assets (Turnover) HUF mn 0.00 Total environmentally sustainable assets (CapEx) HUF mn 213.87 KPI – turnover2 0.00% KPI – CapEx3 0.01% % coverage (over total assets)1 67.88% 1 % of assets covered by the KPI (GAR total asset) over banks’ total assets 2 based on the turnover KPI of the counterparty 3 based on the CapEx KPI of the counterparty, except for lending activities where for general lending turnover KPI is used % of assets excluded from the numerator of the GAR (Article 7 (2) and (3) and Section 1.1.2. of Annex V) 29.27% % of assets excluded from the denominator of the GAR (Article 7 (1)) and Section 1.2.4 of Annex V) 32.12% Total environmentally sustainable activities (Turnover) HUF mn 0.00 0.00 0.00 Comment 1: For reporting templates: cells with a black background do not need to be completed. Comment 2: Fees and commissions (worksheet 6) and the Trading book (worksheet 7) are only applicable from 2026, GAR (flow) Financial guarantees Assets under management Total environmentally sustainable activities (CapEx) HUF mn 0.00 0.00 0.00 Additional KPIs % of assets excluded from the numerator of the GAR (Article 7 (2) and (3) and Section 1.1.2. of Annex V) 24.53% % of assets excluded from the denominator of the GAR (Article 7 (1)) and Section 1.2.4 of Annex V) 50.87% % coverage (over total assets) 49.13% KPI - turnover (compared to flow of total covered assets) 0.00% 0.00% 0.00% KPI - CapEx (compared to flow of total covered assets) 0.00% 0.00% 0.00% INTEGRATED ANNUAL REPORT 2023 119 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) 0. Summary of KPIs to be disclosed by credit institutions under Article 8 Taxonomy Regulation – Nova KBM d.d. (Slovenia) Main KPI Green asset ratio (GAR) stock Total environmentally sustainable assets (Turnover) HUF mn 5,521 Total environmentally sustainable assets (CapEx) HUF mn 5,653 KPI – turnover2 0.00 KPI – CapEx3 0.00 % coverage (over total assets)1 60.0% 1 % of assets covered by the KPI (GAR total asset) over banks’ total assets 2 based on the turnover KPI of the counterparty 3 based on the CapEx KPI of the counterparty, except for lending activities where for general lending turnover KPI is used Additional KPIs GAR (flow) Financial guarantees Assets under management Total environmentally sustainable activities (Turnover) HUF mn 0.00 1,990 0.00 Total environmentally sustainable activities (CapEx) HUF mn 0.00 2,641 0.00 KPI - turnover (compared to flow of total covered assets) 0.08% 0.01% 0.00% KPI - CapEx (compared to flow of total covered assets) 0.10% 0.10% 0.00% % coverage (over total assets) 13.33% Comment 1: For reporting templates: cells with a black background do not need to be completed. Comment 2: Fees and commissions (worksheet 6) and the Trading book (worksheet 7) are only applicable from 2026, % of assets excluded from the numerator of the GAR (Article 7 (2) and (3) and Section 1.1.2. of Annex V) 23.0% % of assets excluded from the denominator of the GAR (Article 7 (1)) and Section 1.2.4 of Annex V) 40.0% % of assets excluded from the numerator of the GAR (Article 7 (2) and (3) and Section 1.1.2. of Annex V) 4.36% % of assets excluded from the denominator of the GAR (Article 7 (1)) and Section 1.2.4 of Annex V) 26.46% INTEGRATED ANNUAL REPORT 2023 120 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) 0. Summary of KPIs to be disclosed by credit institutions under Article 8 Taxonomy Regulation – SKB Banka d.d. Ljubljana (Slovenia) Main KPI Green asset ratio (GAR) stock Total environmentally sustainable assets (Turnover) HUF mn 0.00 Total environmentally sustainable assets (CapEx) HUF mn 0.00 KPI – turnover2 0.00% KPI – CapEx3 0.00% % coverage (over total assets)1 69.2% 1 % of assets covered by the KPI (GAR total asset) over banks’ total assets 2 based on the turnover KPI of the counterparty 3 based on the CapEx KPI of the counterparty, except for lending activities where for general lending turnover KPI is used Total environmentally sustainable activities (Turnover) HUF mn 0.00 0.00 0.00 Total environmentally sustainable activities (CapEx) HUF mn 0.00 0.00 0.00 KPI - turnover (compared to flow of total covered assets) 0.00% 0.00% 0.00% KPI - CapEx (compared to flow of total covered assets) 0.00% 0.00% 0.00% % coverage (over total assets) 55.0% Additional KPIs GAR (flow) Financial guarantees Assets under management Comment 1: For reporting templates: cells with a black background do not need to be completed. Comment 2: Fees and commissions (worksheet 6) and the Trading book (worksheet 7) are only applicable from 2026, % of assets excluded from the numerator of the GAR (Article 7 (2) and (3) and Section 1.1.2. of Annex V) 26.5% % of assets excluded from the denominator of the GAR (Article 7 (1)) and Section 1.2.4 of Annex V) 30.8% % of assets excluded from the numerator of the GAR (Article 7 (2) and (3) and Section 1.1.2. of Annex V) 23.0% % of assets excluded from the denominator of the GAR (Article 7 (1)) and Section 1.2.4 of Annex V) 45.0% The separate report published by OTP Fund Management and the templates specified in Annex XII of Regulation No. 2021/2178 are presented under a separate sub-heading. INTEGRATED ANNUAL REPORT 2023 121 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) General qualitative information on the content and methodology of KPIs published in Annex XI of Regulation No. 2021/2178: The scope of assets and activities covered by the KPIs: Asset portfolio covered The calculation of the green asset ratio (GAR) for on-balance sheet exposures shall cover the following accounting categories of financial assets, including loans and advances, debt securities, equity holdings and repossessed collaterals: a) b) c) d) e) f) financial assets at amortised cost; financial assets at fair value through other comprehensive income; investments in subsidiaries; joint ventures and associates; financial assets designated at fair value through profit or loss and non-trading financial assets mandatorily at fair value through profit or loss; real estate collaterals obtained by credit institutions by taking possession in exchange for the cancellation of debts. In accordance with Article 7(1) of Regulation No. 2021/2178, exposures to central governments, central banks and supranational issuers shall be excluded from the calculation of the numerator and denominator of key performance indicators of financial undertakings. Pursuant to Article 7 of Regulation No. 2021/2178, the following assets are excluded from the numerator of the GAR: financial assets held for trading; a) b) on-demand interbank loans; c) (c) exposures to undertakings that are not obliged to publish non-financial information pursuant to Article 19a or 29a of Directive No. 2013/34/EU; d) derivatives; e) cash and cash-related assets; f) other categories of assets (e.g. goodwill, goods, etc.). The calculation of KPIs for off-balance sheet exposures considered financial guarantees granted by OTP Group, and assets under management for guarantee and investee non -financial undertakings. Other off-balance sheet exposures such as commitments have been excluded from that calculation. The exposures of all entities included in the prudential consolidation scope of OTP Bank (credit institution subsidiaries, other financial institutions and non-financial undertakings) are included in – relevant rows in column ‘a’ (Total gross carrying amount) of total assets – Template 1 of Annex VI of Regulation No. 2021/2178, thus ensuring that the balance of row 55 (“Total assets”) is equal to the total assets row of the consolidated FINREP balance sheet. Exceptions to this are entities whose exposures relative to the exposures of credit institutions do not meet the thresholds set by the financial materiality criteria, taking into account materiality criteria. Based on the guidance in Annex III of EU Regulation No. 2021/2178, gross exposures have been aggregated in the relevant row of Template 1 of the GAR for credit institutions based on the separate report of OTP Fund Management. Exposures on assets under management are shown on a consolidated basis in the asset GAR indicator in summary template 0. Financial data are identified solely based on the Bank’s analytical credit and risk database and FINREP balance sheet data. In respect of alignment with the taxonomy, data were generated through individual data requests or from publicly available data. INTEGRATED ANNUAL REPORT 2023 122 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) Findings concerning Annex VI of Regulation No. 2021/2178, worksheet ‘0’ The use of CAPEX and turnover-based reporting has necessitated the duplication of KPI cells. The definition of the KPIs shall be based on the following components: a) the numerator, which shall cover the loans and advances, debt securities, equities and repossessed collaterals, financing Taxonomy-aligned economic activities based on turnover KPI and CapEx KPI of underlying assets. b) (b) the denominator, which shall cover the total loans and advances, total debt securities, total equities and total repossessed collaterals and all other covered on-balance sheet assets. Pursuant to point 1.2.3. (Fees and commissions) of Annex V, KPIs for trading book items and fees and commissions are applicable from 1 January 2026. Findings concerning Annex VI of Regulation No. 2021/2178, Template 1 The template has been duplicated on the basis of counterparty turnover an d CapEx data. The numerators of the two GAR KPIs differ for (general) loans for unknown purpose, bond exposure and equity holdings to non-financial undertakings. Exposures were analysed along the following customer segmentation: • • • • • financial undertakings non-financial undertakings retail customers (with the following sub-categories: residential property, home renovation and car loans) local governments (only with the following sub-category: housing financing) – rental housing financing or known green loan purpose collateral obtained by taking possession, residential and commercial real estate For the completion of the T-1 gross carrying amount fields, the exposures are filled in based on the bank databases, filtered for the T-1 period in the same way as for the T period. Data on taxonomy alignment is completed based on data from the 2022 report, where available. Information on financial undertakings According to the Bank's interpretation in 2024 (for the 2023 financial year) it will not be required to report the share of their Taxonomy-aligned economic activity in respect of exposures to financial undertakings. This is because financial institutions will only publish their GAR indicators in 2024 (concerning the end of 2023) and, therefore, the data are not available for financial institutions to include in their 2024 reports. Financial institutions will, therefore, only have to report them from 2025 (taking into account the latest available data). The published data on taxonomy eligibility is not comprehensive (no environmental breakdown), so the Bank was forced to rely on the information in the Bank’s IT systems and the Bank’s markers (for transactions that have undergone a green alignment assessment) to identify green exposures for the 2023 financial year. The Bank’s short-term plans include the integration of financial counterparty reporting into bank group level controlling systems. Information on non-financial undertakings Customers covered by the NFRD were identified as follows: Number of employees > 500 persons Public interest entities subject to NFRD under Hungarian accounting Public interest entities subject to NFRD for the following EU subsidiary banks: Bulgaria, Croatia, Romania, Slovenia > 500 persons Total assets Annual net sales revenue Number of employees > HUF 6 billion > HUF 12 billion > 250 persons > EUR 20 million > EUR 40 million At least two of the following are met listed on a stock exchange and For the application of the above filtering criteria, data compiled by an external data provider and existing in the banking systems were used. Loans and debt securities exposures to non-financial undertakings were taken into account on the basis of known and unknown loan purposes. In the case of known loan purposes, transactions that have been designated on the basis of the Bank’s eligibility and alignment checks have been taken into account. In the case of unknown loan purposes and for equity exposures, the counterparty’s disclosed turnover and CAP EX eligibility and alignment information has been taken into account. INTEGRATED ANNUAL REPORT 2023 123 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) If no published information was available for the counterparty concerned, the Bank did not take into account the counterparty’s exposures for the purposes of eligibility and alignment in the course of reporting. The breakdown by environmental objective is not available for publicly available data for Taxonomy -eligible exposures, so the Bank presents data in the total (CCM + CCA) fields for the given exposure category for transparency and ease of interpretation. A further limitation is that we currently have limited ability to identify and examine the group -level exposure of companies subject to the NFRD. The Bank’s short term plans include the comprehensive and up -to-date identification of the non-financial counterparties concerned by the GAR report and the integration of the necessary data records into the appropriate banking IT systems. Information on households In preparing the report, the entities operating in the following countries were considered: Bulgaria, Croatia, Hungary, Romania and Slovenia. GAR for retail exposures to residential real estate or house renovation loans was calculated as a proportion of loans to households collateralised by residential immovable property or granted for house renovation purposes that is Taxonomy-aligned in accordance with the relevant technical screening criteria for buildings, in particular renovation and acquisition and ownership in accordance with Annex I and Sections 7.1, 7.2, 7.3, 7.4, 7.5, 7.6, and 7.7 respectively of Annex II to Delegated Regulation (EU) No. 2021/2139 or Sections 3.1 and 3.2 of Annex II to Delegated Regulation (EU) No. 2023/2486, compared to total loans to households collateralised by residential immovable property or granted for house renovation purposes. By households, the Bank means retail customers and sole proprietors. Under EU Regulation No. 2021/2178, the Bank includes general purpose loans collateralised by residential immovable property in the gross exposure, but these exposures are excluded during the Taxonomy check. In line with the spirit of the legal interpretation, in order to avoid duplication of exposures, the Bank has decided to show exposures related to building modernisation as defined in Section 7. 2 of Annex I of the Delegated Act only in row 28 of Template and to exclude these exposures from loans collateralised by residential immovable property. GAR for retail exposures to credit consumption loans for car loans shall be calculated as the proportio n of loans financing cars complying with the technical screening criteria as laid down in Section 6.5 of Annex I to Climate Delegated Act. This GAR shall include disclosures of transitional activities, and disclosures of stock of loans only for loans granted after [the date of application of this Regulation (EU) No. 2021/2178] and flow of loans. The special lending field cannot be interpreted for this exposure category and is not completed by the Bank in the report. According to the European Commission’s interpretation published in December 2023, the assessment of exposures to households must also be carried out according to the DNSH (do no significant harm) criteria. The Bank is unable to carry out such an assessment for this year’s report due to lack of data. As part of the mandatory report, therefore, only the Taxonomy-eligible category will be presented. By doing so, the Bank will present, as part of the voluntary report, the compliance of its exposures to households with the criteria set out in the technical screening criteria test (as material contributory exposures that do not meet the DNSH condition). Information on the financing of local governments The Bank was unable to identify any exposure to rental housing financing beyond any doub t, so the fields in this category do not contain any data. Based on the interpretation of the legislation, exposures related to other non-rental housing or known green loan purposes must be excluded from both the numerator and denominator of the GAR. Accor dingly, all other exposures to local governments are reported under the category “Other assets not included in the GAR calculation” in the Sovereign Entities row. Information relating to collateral obtained by taking possession, residential and commercial real estate For the given exposure class, the methodology used shall contain the gross carrying amount of commercial and residential repossessed real estate collaterals compliant with the technical screening criteria for buildings in Section 7.7 of Annex I to Delegated Act. INTEGRATED ANNUAL REPORT 2023 124 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) The denominator shall include the total gross carrying amount of held-for-sale commercial and residential real estate collaterals repossessed by the credit institution. Due to the inconsistencies between Annex V and Annex VI of Regulation No. 2021/2178, the Bank has taken the opportunity to insert rows in Annex VI to ensure consistency with Annex V and by reference to Regulation No. 2022/2453, whereby the relevant rows in the first template of Annex VI of Regulation No. 2021/2178 will be presented as follows: 30 31 32 33 Financing of local governments Housing financing Other local government funding Collateral obtained by taking possession, residential and commercial real estate Findings concerning Annex VI of Regulation No. 2021/2178, worksheet ‘2’ The Bank’s interpretation is that column (a) of the template should contain – in a breakdown by 4-digit NACE code – the core activities of all the Bank’s counterparties that fall within the scope of the NFRD. Findings concerning Annex VI of Regulation No. 2021/2178, worksheet ‘3’ In this template, the Bank has disclosed the GAR KPI for the loan portfolio, which have been calculated for the covered assets on the basis of the data reported in template 1, using the formulae provided in the template published by the Commission. The Bank has duplicated this template for turnover-based and CapEx-based disclosures. Findings concerning Annex VI of Regulation No. 2021/2178, worksheet ‘4’ The Bank has duplicated this template for turnover-based and CapEx-based disclosures. In disclosing information on changes in portfolio, the Bank has reported exposures incurred in the current year. Findings concerning Annex VI of Regulation No. 2021/2178, worksheet ‘5’ In the calculation of the KPIs for off-balance sheet exposures (financial guarantees and assets under management), the Bank has used the data on covered assets provided in Table 1 and the formulas suggested in this table. Exposures for which information was not available in the Bank's systems ar e not considered and disclosed in this report. Findings concerning Annex XII of Regulation No. 2021/2178 The Bank makes the following disclosures pursuant to Article 8(6) to (7) of Regulation No. 2021/2178: The Bank makes the following disclosures pursuant to Article 8(6) to (7) of Regulation 2021/2178, on the basis of information published by the data owners: Table 1: Nuclear and fossil gas related activities Nuclear energy related activities The undertaking carries out, funds or has exposures to research, development, demonstration and deployment of innovative electricity generation facilities that produce energy from nuclear processes with minimal waste from the fuel cycle. The undertaking carries out, funds or has exposures to construction and safe operation of new nuclear installations to produce electricity or process heat, including for the purposes of district heating or industrial processes such as hydrogen production, as well as their safety upgrades, using best available technologies. The undertaking carries out, funds or has exposures to safe operation of existing nuclear installations that produce electricity or process heat, including for the purposes of district heating or industrial processes such as hydrogen production from nuclear energy, as well as their safety upgrades. Fossil gas related activities The undertaking carries out, funds or has exposures to construction or operation of electricity generation facilities that produce electricity using fossil gaseous fuels. The undertaking carries out, funds or has exposures to construction, refurbishment, and operation of combined heat/cool and power generation facilities using fossil gaseous fuels. The undertaking carries out, funds or has exposures to construction, refurbishment and operation of heat generation facilities that produce heat/cool using fossil gaseous fuels. 1. 2. 3. 4. 5. 6. No Yes Yes Yes Yes Yes INTEGRATED ANNUAL REPORT 2023 125 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) Table 2: Taxonomy-aligned economic activities (denominator) in HUF million Economic activities 1. 2. 3. 4. 5. 6. 7. Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI 8. Total applicable KPI Amount and proportion - Turnover Amount and proportion - Capex CCM + CCA Amount % 0 0 0% 0% change Climate mitigation (CCM) % Amount Climate change adaptation (CCA) % Amount CCM + CCA Amount % 0 0 0% 0% change Climate mitigation (CCM) % Amount Climate change adaptation (CCA) % Amount 4,241.3 0.02% 4,241.3 0.02% 5,831.8 0.02% 5,831.8 0.02% 0 0% 0 0 0% 0% 25,851,399 99.98% 25,855,640 100% 0 0% 0 0 0% 0% 25,849,808 99.98% 25,855,640 100% INTEGRATED ANNUAL REPORT 2023 126 OTP BANK Table 3: Taxonomy-aligned economic activities (numerator) in HUF million Economic activities Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the numerator of the applicable KPI Total amount and proportion of taxonomy-aligned economic activities in the numerator of the applicable KPI 1. 2. 3. 4. 5. 6. 7. 8. BUSINESS REPORT 2023 (CONSOLIDATED) Amount and proportion - Turnover (CCM+CCA) Amount % Climate change mitigation (CCM) % Amount Climate change adaptation (CCA) % Amount Amount and proportion - Capex Climate change mitigation (CCM) % Amount CCM + CCA Amount % Climate change adaptation (CCA) % Amount 0 0% 0 0% 0 0% 0 0% 3,997.4 32% 3,997.4 5,916.6 25% 5,916.6 0 0% 0 0% 0 0% 8,454 68% 12,451 100% 0 0% 0 0% 0 0% 17,564 75% 23,481 100% INTEGRATED ANNUAL REPORT 2023 127 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) Table 4: Taxonomy-eligible but not taxonomy-aligned economic activities in HUF million Economic activities Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI Amount and proportion of other taxonomy-eligible but not taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI Total amount and proportion of taxonomy eligible but not taxonomy-aligned economic activities in the denominator of the applicable KPI 1. 2. 3. 4. 5. 6. 7. 8. Amount and proportion - Turnover Amount and proportion - Capex (CCM+CCA) Amount % Climate change mitigation (CCM) Amount Climate change adaptation (CCA) CCM + CCA % Amount % Amount % Climate change mitigation (CCM) Amount Climate change adaptation (CCA) % % Amount - 0% 0 0% 10.6 0% 10.6 0 0% - - 0% 0% 0 0% 171.4 0.01% 171.4 507.2 0.02% 507.2 402.3 0.01% 402.3 - 0% 16.4 0% 16.4 3,374,915 99.98% 3,375,433 100% 3,389,945 99.98% 3,390,535 100% INTEGRATED ANNUAL REPORT 2023 128 OTP BANK Table 5: Taxonomy non-eligible economic activities in HUF million BUSINESS REPORT 2023 (CONSOLIDATED) Economic activities 1. 2. 3. 4. 5. 6. 7. Amount and proportion of economic activity referred to in row 1 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI Amount and proportion of economic activity referred to in row 2 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI Amount and proportion of economic activity referred to in row 3 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI Amount and proportion of economic activity referred to in row 4 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI Amount and proportion of economic activity referred to in row 5 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI Amount and proportion of economic activity referred to in row 6 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI Amount and proportion of other taxonomy-non-eligible economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI Turnover Capex Amount Percentage Amount Percentage 0% 0% 0% 0% 0% 0% 1,708.3 0.01% 1,371.6 0.01% 0% 0% 0% 0% 22,478,499 99.99% 22,478,835 99.99% 8. Total amount and proportion of taxonomy-non-eligible economic activities in the denominator of the applicable KPI 22,480,207 100% 22,480,207 100% INTEGRATED ANNUAL REPORT 2023 129 OTP BANK II. Voluntary report BUSINESS REPORT 2023 (CONSOLIDATED) One of the key objectives of OTP Group's ESG strategy is to increase its green portfolio. The stock of green exposures are presented here according the OTP Group's internal green KPI, which reached HUF 656 billion (including the part identified by green assessment but not yet reported in the controlling system, HUF 679 billion) by the end of 2023. Significant part of this portfolio is towards non-financial corporates not subject to NFRD and as well as the financing activities of subsidiaries outside the EU. As part of the voluntary report, the Bank presents the composition of its broader green portfolio, in both the corporate and retail segments. The internal green KPI is based on exposures comply at least one of the following: OTP Group's G reen Loan Framework, the OTP Group Sustainable Finance Framework and the MNB's preferential capital requirements program for green municipal, corporate and retail exposures, the also the EU taxonomy. By end of 2023 OTP Green Loan Framework exposures aligned with EU Taxonomy was approximately 3.4 billion Ft. The template below shows the extent to which the exposures in the Bank’s green portfolio are aligned with EU taxonomy requirements. Exposures in the Taxonomy-eligible category also follow use-of-proceeds approach, while the taxonomy-aligned category is reported based on compliance with the technical screening criterion (TSC). For corporate exposures, the assessment is fully in line with the TSC and MS alignment requirements, while for retail exposures, the compliance with DNSH and MS (Minimum Safeguards) has not been assessed. in HUF million Non-financial undertakings Loans and advances Debt securities Households** of which: loans secured by residential real estate of which: building modernisation loans of which: car loans Total GAR assets OTP Green Portfolio (CCM + CCA) Total gross carrying amount of which aimed at loan purposes relevant to the Taxonomy (Taxonomy-eligible) of which environmentally sustainable (Taxonomy- aligned) Share of Taxonomy- eligible exposures* Share of Taxonomy-aligned exposures* 9,578,080 508,012 9,282,028 470,508 293,211 37,503 11,722,507 171,234 4,915,444 167,142 127,689 446,413 100 3,992 25,679,052 679,246 3,396 3,396 62,980 58,988 - 3,992 66,376 5.30% 5.07% 12.79% 1.46% 3.40% 0.08% 0.89% 2.65% 0.04% 0.04% 0.00% 0.54% 1.20% 0.00% 0.89% 0.26% * calculated at the gross carrying amount of the relevant exposure ** DNSH, without MS test The Taxonomy-eligible share of non-financial undertakings relative to gross carrying amount exceeds 5%. A significant proportion of the household exposures in the green portfolio are related to the Hungarian entity, and we expect the green share of the portfolio to increase as data quality improves. The aggregate Taxonomy-eligible share as a proportion of assets included in the GAR calculation excee ds 2.5% while the share of Taxonomy-aligned exposures exceeds 0.25%. INTEGRATED ANNUAL REPORT 2023 130 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) III. Independent report by OTP Fund Management Template for the KPI of asset managers Standard template for the disclosure required under Article 8 of Regulation (EU) No. 2020/852 (asset managers) The weighted average value of all the investments that are directed at funding, or are associated with taxonomy-aligned economic activities relative to the value of total assets covered by in following weights the KPI, with undertakings per below: investments for Turnover-based: 1.35% CapEx-based: 1.93% The weighted average value of all the investments that are directed at funding, or are associated with taxonomy-aligned economic activities, with following weights for investments in undertakings per below: Turnover-based: HUF 31,796,128,854 CapEx-based: HUF 22,282,164,194 The percentage of assets covered by the KPI relative to total investments (total AuM). Excluding investments in sovereign entities, The monetary value of assets covered by the KPI. Excluding investments in sovereign entities. Coverage: HUF 89,511,419,370 coverage ratio: 5.42% Additional, complementary disclosures: breakdown of denominator of the KPI The percentage of derivatives relative to total assets covered by the KPI. The value in monetary amounts of derivatives: - - The proportion of exposures to EU financial and non-financial undertakings not subject to Articles 19a and 29a of Directive No. 2013/34/EU over total assets covered by the KPI: Value of exposures financial and non-financial undertakings not subject to Articles 19a and 29a of Directive No. 2013/34/EU: to EU For non-financial undertakings: 2.19% For financial undertakings: 14.77% For non-financial undertakings: HUF 36,108,426,625 For financial undertakings: HUF 243,948,380,249 The proportion of exposures to financial and non-financial undertakings from non-EU countries not subject to Articles 19a and 29a of Directive No. 2013/34/EU over total assets covered by the KPI: For non-financial undertakings: 6.08% For financial undertakings: 5.39% Value of exposures to financial and non-financial undertakings from non-EU countries not subject to Articles 19a and 29a of Directive No. 2013/34/EU: For non-financial undertakings: HUF 100,473,439,807 For financial undertakings: HUF 89,000,990,894 The proportion of exposures to financial and non-financial undertakings subject to Articles 19a and 29a of Directive No. 2013/34/EU over total assets covered by the KPI: For non-financial undertakings: 8.02% For financial undertakings: 49.91% Value of exposures to financial and non-financial undertakings subject to Articles 19a and 29a of Directive No. 2013/34/EU: For non-financial undertakings: HUF 132,484,817,417 For financial undertakings: HUF 824,203,191,271 The proportion of exposures to other counterparties and assets over total assets covered by the KPI: 13.63 % Value of exposures to other counterparties and assets: HUF 225,144,631,767 The value of all the investments that are funding economic activities that are not taxonomy-eligible relative to the value of total assets covered by the KPI: Value of all the investments that are funding economic activities that are not taxonomy-eligible: - - The value of all the investments that are funding taxonomy- eligible economic activities, but not taxonomy-aligned relative to the value of total assets covered by the KPI: - Value of all the investments that are funding Taxonomy-eligible economic activities, but not taxonomy-aligned: - Additional, complementary disclosures: breakdown of numerator of the KPI The proportion of Taxonomy-aligned exposures to financial and non-financial undertakings subject to Articles 19a and 29a of Directive No. 2013/34/EU over total assets covered by the KPI: Value of Taxonomy-aligned exposures to financial and non- financial undertakings subject to Articles 19a and 29a of Directive No. 2013/34/EU: For non-financial undertakings: Turnover-based: 1.35% Capital expenditures-based: 1.93% For financial undertakings: Turnover-based: - Capital expenditures-based: - For non-financial undertakings: Turnover-based: HUF 31,796,128,854 Capital expenditures-based: HUF 22,282,164,194 For financial undertakings: Turnover-based: - Capital expenditures-based: - The proportion of Taxonomy-aligned exposures to other counterparties and assets over total assets covered by the KPI: Turnover-based: - Value of Taxonomy-aligned exposures to other counterparties: Turnover-based: - Capital expenditures-based: - INTEGRATED ANNUAL REPORT 2023 131 OTP BANK Capital expenditures-based: - Breakdown of the numerator of the KPI per environmental objective BUSINESS REPORT 2023 (CONSOLIDATED) Taxonomy-aligned activities: 1. Climate change mitigation Transitional activities Enabling activities: 2. Climate change adaptation Transitional activities Enabling activities: Turnover: 0.02% CapEx: 0.13% Turnover: 0.08% CapEx: 0.18% - Turnover: 0.02% CapEx: 0.06% HUF 346,004,571 HUF 2,091,506,111 HUF 1,360,074,552 HUF 3,008,731,644 - HUF 327,518,516 HUF 1,029,909,809 INTEGRATED ANNUAL REPORT 2023 132 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) Contextual information in support of the quantitative indicators including the scope of assets and activities covered by the KPIs, information on data sources and limitation; The KPI considered covers the equity and bond assets in the funds and portfolios managed by the Fund Manager, but does not include collective investment schemes and investments in government securities, which may represent a significant proportion of certain portfolios, where data are not available. For the various activities in this reporting period, only activities related to climate change mitigation and adaptation to climate change are covered. Further limiting the coverage, the data reporting obligation under Articles 19a and 29a of Directive No. 2013/34/EU only covers a limited number of target companies receiving the Fund Manager’s investments, thus in respect of a significant part of the investments, the Fund Manager and its ESG service provider (MSCI ESG Research) do not have usable data. Explanations of the nature and objectives of Taxonomy-aligned economic activities and the evolution of the Taxonomy-aligned economic activities over time, starting from the second year of implementation, distinguishing between business-related and methodological and data-related elements; OTP Fund Management does not have a general objective in respect of Taxonomy -aligned economic activities that is typical of fund management as a whole, but it does take into account the impact of a particular investment on environmental objectives, in particular GHG emissions, waste and pollutant emissions and water load, when assessing the sustainability of a particular investment. The fund manager has specific environmental objectives for the SFDR funds it manages as follows: OTP Climate Change Fund (OTP Klímaváltozás Alap) The primary objective of the Fund is to mitigate climate change and promote adaptation to climate change. The Fund aims to achieve its objective, in accordance with Article 16 of the Taxonomy Regulation, by investing in companies whose activities, mainly through the products they produce, contribute directly to the activities of other companies making a significant contribution to the fight against climate change . The Fund does not have a sustainability objective, but commits to invest at least 51% of its investments in sustainable investments, within which 10% are Taxonomy-aligned environmentally-sustainable investments. OTP Omega Alapok Alapja (OTP Omega Fund of Funds) The Fund invests in other actively and passively-managed funds in accordance with the fund of funds structure. The research advisor (MSCI) publishes an ESG rating for some funds, but not for others. This depends partly on the business considerations of the ESG consultant, but also partly on the business considerations of the individual fund managers themselves. The Fund does not have a sustainability objective, but commits to invest at least 51% of its investments in sustainable investments, within which it will not invest in Taxonomy-aligned environmentally sustainable investments. OTP Ökotrend Alap (OTP Ecotrend Fund) The Fund seeks to make a commitment to promote environmental features, primarily through its bond portfolio. The Fund plans to invest partly in green government bonds to finance or refinance expenditures that promote the transition to a low-carbon, climate resilient and environmentally sustainable economy. Thus, it falls into one of the six green sectors: renewable energy, energy effic iency, waste and water management, land use and use of living natural resources, clean transport, and adaptation. The Fund does not have a sustainability objective, nor does it have a commitment to a minimum ratio of sustainable investments. Description of the compliance with Regulation (EU) No. 2020/852 in the financial undertaking’s business strategy, product design processes and engagement with clients and counterparties; OTP Fund Management is committed to taking sustainability risks into account in its investment decisions and to continuously increasing the number of SFDR-rated products that invest in a significant share of sustainable investments. For funds and portfolios that have a commitment to sustainable investment under the Taxonomy Regulation, the EU taxonomy DNSH indicators are taken into account in addition to the sustainability indicator calculated by the ESG data provider selected by the Fund Manager (MSCI ESG Research) to determine Taxonomy compliance, in accordance with the commitment of the fund/portfolio concerned. INTEGRATED ANNUAL REPORT 2023 133 OTP BANK 2.4. Other green services BUSINESS REPORT 2023 (CONSOLIDATED) Cogo – transaction-based CO2 calculator in the Hungarian mobile bank New Zealand’s Cogo has been selected as a partner of our Bank in 2022 as part of the OTP Startup B ooster Programme. As a result of the cooperation, the transaction-based carbon calculator was launched in the domestic mobile bank at the end of summer 2023, which also encourages the reduction of the carbon footprint. Cogo has more than 10 years of experience in sustainability, with several banks using its calculator with proven results. The calculator: – calculates the monthly carbon footprint, – compares it with the Hungarian population average, and – also shows emissions by spending category. To ensure the most accurate operation possible, Hungarian factors are used in the calculation and are reviewed and corrected on a quarterly basis. Cogo also improves the knowledge of users: the interface allows users to become familiar with how the calculator works. In the future, we plan to introduce an ecological footprint calculator for MSE customers. Also in the framework of the 2022 OTP Startup Booster Program, we selected the solution by software company Agremo, with which we started a long-term cooperation. The software uses drone and satellite imagery data to perform yield analysis and forecasts for agricultural areas. The Serbian subsidiary plans to introduce this in 2024. So-called MFB Points have been present in Hungary since 2017 in OTP Bank branches, intermediating the Hungarian Development Bank’s (MFB) products funded by the European Union and MFB itself. In 2023, we operated 167 MFB Points (at 49% of branches), offering both retail and business banking products. In 2023, two loan schemes were available to private individuals, condominiums and housing co-operatives that served an environmental purpose by using renewable energy sources and/or making energy efficiency investments. Three loan schemes were available to companies for the same purposes. In 2023 (due to the deadline for the full closure of the 2014-2020 EU budget cycle), the sale of all loan schemes closed, but disbursements were still made and the portfolio was significant at the end of the year: HUF 31.4 billion in the retail segment and HUF 5.2 billion in the SME segment. The amount of loans disbursed in 2023 was HUF 409 million. Among the products sold at MFB Points, the above loan purposes accounted for 11.4 percent of the portfolio. BG The DSK Mastercard Wildlife Impact Debit Card was available at DSK Bank in 2023 for the second year running. The joint initiative is aimed at protecting endangered animal species from extinction. Upon the issuance of every new card the Bank and Mastercard contributes one dollar to the costs of protecting and restoring natural habitats. The use of recycled and recyclable material for the manufacture of the card results in a 63 percent reduction in emissions in comparison with conventional bank cards. RS The Serbian subsidiary bank also continued its cooperation with the Mastercard Priceless Planet Coalition. The subsidiary bank plants a tree whenever a new account is opened or when the Google Pay or the Apple Pay service is activated for an existing account. Over the past three years, more than 80,000 trees have been planted with the bank’s help. Gamechanger RS Generator (Gamechanger) is the Serbian subsidiary bank’s programme that has been helping local startups for a number of years now. In 2023, the Generator Zero competition launched in the context of the programme again sought for and rewarded specifically innovative climate change mitigating and carbon footprint reducing solutions. In addition to the HUF 6.5 million cash prize, the winner received mentoring and additional prizes from two supporting partner organisations. In 2023, a record 116 entries were r eceived for the competition, which was won by the Fragment board project with its building material made from 73% recycled glass. The Serbian subsidiary bank rewarded the MOSQ-SWITCH team with an opportunity to be featured. Their product is a booth installed in a public space that sprays customers with a mosquito repellent made of natural materials that lasts for three hours. RO The Romanian subsidiary bank continued its programme to support the purchase of tickets for public transport by bank card. In 2023, contactless ticket purchases became available at terminals installed in Timisoara and Satu Mare. The OTP Hungaro-Project helped its customers in drafting applications and in winning grants in 2023 as well. During the year, 90 percent of customers were agricultural businesses. The company submitted 69 grant applications for its customers under the EU Rural Development Programme for irrigation development, INTEGRATED ANNUAL REPORT 2023 134 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) at a total cost of HUF 50.4 billion. Under the Factory Saver Scheme, 11 applications were submitted to support energy efficiency and energy production investment projects. Of these, 9 applications (HUF 6 billion in grant amount, total cost of HUF 14 billion) were awarded a grant, and deliberation for two applications were still pending at the end of the year. 2.5. Investments ST1, ST3, ST4: 3-3, TCFD II.a,b, III.a,b,c, IV.a Meeting the growing regulatory requirements for investment funds and investment services is an ongoing challenge. The mandatory publication in 2023 of the Statement on the principal adverse impact of investment decisions on sustainability factors and the expansion of the scope of ESG data for issuers provides an increasingly accurate picture of the sustainability characteristics of funds. The range of responsible funds available to customers has expanded. FN-IB-410a.3. In 2023, the Statement on the principal adverse impact of investment decisions on sustainability factors (also including principal adverse impact indicators) was published for the first time, for both fund managers and portfolio management activity in 2022. These documents are available on the group members’ websites in accordance with the requirements of the SFDR Regulation 19. In the case of the discretionary portfolio management service, in 2023 we expanded the exclusi on rules set as a percentage limit to include the MSCI Overall Flag indicator, in addition to the controversial armament that was already in place. The Overall Flag is a general indicator to assess the overall sustainability performance of a company or investment fund (environmental, social or governance controversial issues). For this service, we also apply so-called cumulative risk limits in relation to ESG. Portfolio managers put together their portfolios making sure that the aggregated weight of the lowest scoring elements from the perspective of sustainability – i.e. those categorised as CCC, B and BB on the 7-grade MSCI scale – is as low as possible. The selection of the funds recommended in the context of investment advice has not changed in 2023, and is based on quantitative and qualitative criteria, including sustainability risk considerations inter alia. Excluded from investment advice are investment funds with high or medium sustainability risks (CCC and B on the MSCI scale). The scope of issuer ESG data is constantly expanding, so the sustainability perception of financial instruments may change without a modification in methodology. OTP Fund Management applies a screening system based on an exclusion list to take account of the principal adverse impacts, with limits set for tobacco, gambling, coal mining, weapons, alcohol and authoritarian regimes. Data sources for sectoral limits are Bloomberg, MSCI ESG Manager and MSCI BarraOne. The principal adverse impacts are assessed on a monthly basis, while the ESG limits for the SFDR Article 8 funds are assessed on a weekly basis and are set out in the Sustainability Risk Management Policy. GRI 203-2 The investments of investment funds are selected as described in the funds’ management policies. Some of OTP Alapkezelő’s funds (OTP Közép-Európai Részvény Alap/OTP Central European Equity Fund, OTP Quality Alap/OTP Quality Fund, BUX ETF Alap/BUX ETF Fund) focus their investments specifically on the Central and Eastern European region. Such investments accounted for 1.97 percent of the assets managed at the end of 2023. Responsible investments ST4: 3-3, GRI 201-2 The Banking Group’s fund managers offer a number of ESG funds to their customers. The OTP Group’s four own funds promote environmental and/or social cha racteristics and are, therefore, Article 8 compliant products according to the SFDR classification. In 2023, OTP Fund Management established the @OTP Ökotrend Hozamvédett Zártvégű Alap (OTP Ecotrend Yield-Guaranteed Closed-End Fund), whose subscription period closed on 27 October. The fund also offered a suitable opportunity for low-risk investors, aiming to benefit from the economic transformation and green transition resulting from the objectives of the transition to renewable resources, with a particular focus on new energy storage solutions, the automotive industry and new transport technologies. The fund gains exposure to companies active in the sector through options, and provides capital protection and fixed returns through interest-bearing instruments. 19 Regulation (EU) No. 2019/2088 of the European Parliament and of the Council of 27 November 2019 on sustainability-related disclosures in the financial services sector INTEGRATED ANNUAL REPORT 2023 135 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) The previously registered SFDR Article 8 funds of the Banking Group were also available. The aim of OTP Fund Management’s @Klímaváltozás Részvény Alap (Climate Change Equity Fund) is to select equities that may be potential winners or losers of the global climate adaptatio n process. As of December 2023, at least 70 percent of the final portfolio must be made up of equities of companies that have a good – “sustainable” – ESG rating besides contributing, in our opinion, to the conservation of planet Earth. In the case of @Omega Alapok Alapja (Omega Fund of Funds), the objective is to have SFDR Article 8 or Article 9 funds have at least a 70 percent weight. Again, at least 50 perc ent of the final portfolio must be made up of equities of companies that have a good – “sustainable” – ESG rating.20 The number of fund units in circulation of the two open-ended funds decreased in 2023. At the end of 2023, the assets of the OTP Ecotrend Fund amounted to HUF 1.8 billion, the assets of the OTP Climate Change Equity Fund to HUF 29.8 billion and the assets of the OTP Omega Fund of Funds to HUF 36.4 billion. The three ESG funds accounted for 1.71% of OTP Fund Management’s total assets under man agement. RO The Article 8 investment fund of OTP Asset Management Romania SFDR is the @OTP Innovation Fund. The fund invests in international companies that spend a significant proportion of their revenues on research and development (R&D). The investments are effected in the technological, biotechnological, e -commerce and automotive sectors, to name but a few. The aim is to keep the fund’s aggregate sustainability risk profile low and make sure that at least 85 percent of the portfolio is made up of medium or low sustainability risk elements, which the fund manager measures in terms of the MSCI ratings. The fund applies an exclusion policy as well. The fund’s total asset amounted to HUF 553 million and had nearly 500 investors at the end of 2023. As well as the Banking Group’s own ESG funds, other fund managers’ ESG funds are also available for customers. At the end of 2023, the portfolio of investment funds under Articles 8 and 9 of the SFDR accounted for 2.17 percent of the retail securities account portfolio. In the context of investment advisory activities, the five “green” model portfolios, which meet the most stringent sustainability preferences and are based on the framework set out in the MIFID2 21 framework fitness test, are renewed on a quarterly basis. At renewal, financial products are selected in accordance with the Statement on the principal adverse impact of investment advice on sustainability factors , which is effective as from the beginning of 2023. The proportion of customers opting for “green” model portfolios is still low, and we have not seen an increase in demand in this area. SI Slovenian NKBM offers 29 SFDR Article 8 funds to its customers (managed by Raiffeisen Capital Management, Sava Infond and Triglav Skladi), while SKB offers Amundi funds that promote environmental and/or social objectives. 2.6. Products with social benefits ST1: 3-3 Most of the OTP Group banks offer products aimed at young people and some banks also offer products aimed at the financial needs of the elderly. Several members of OTP Group offer preferential schemes to facilitate housing. The sustainable financial framework identifies the eligible social category exclusively in the segment of loans and credits available for financing and/or refinancing SMEs. Products beyond this target group are also described below. OTP Group offered special preferential products for young people in 9 countries22 in 2023. At group level, 13% of retail customers (2.2 million customers) are under 26 years old. The selection of products varies from country to country. It includes account packages, savings for children, overdraft facilities, bank cards and student loans. Some subsidiaries offer preferential terms for accounts held for the receipt of scholarships. In 2023, OTP Bank introduced the Student Loan Account, which provides students with preferential account management and banking services. The account can also be opened online. We have extended the discounts for Junior accounts: for those over 14 years of age, there is no charge for mobile or internet bank 20 Based on Bloomberg Industry Classification data 21 DIRECTIVE No. 2014/65/EU of the European Parliament and of the Council of 15 May 2014 on markets in financial instruments and amending Directive No. 2002/92/EC and Directive No. 2011/61/EU, and the relevant regulations. The test is designed to assess the customer’s fina ncial knowledge, investment objectives, risk-bearing capacity as well as financial situation and income, to help the Bank offer the customer products aligned to these factors. 22 Hungary, Bulgaria, Slovenia, Croatia, Albania, Montenegro, Uzbekistan, Ukraine, Romania, Moldova. The age limit is not 26 for all schemes. INTEGRATED ANNUAL REPORT 2023 136 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) transfers, or for group direct debits up to a certain amount, and we have also extended the discounts for university students. We have created the Career Start account package, which offers a preferential account management option for customers aged 18–28. RS The Serbian subsidiary bank has introduced a debit card for 11–18 year olds linked to their parents’ accounts. UZ The Uzbek subsidiary bank offers a preferential loan for BSc and MSc tuition fees, with state subsidisation. For women, the interest on the loan is covered by the state. The loan was taken out by 35,541 people in 2023. RO During the year, the Romanian subsidiary bank expanded the availability of the debit card for the youngest, making it available from the age of 8, with parental supervision. The bank has introduced internet banking and mobile banking for 14–18 year olds, and to encourage students to open an account online, administrative fees are waived up to the age of 25. OTP Bank Romania, with the support of the Szülőföldön magyarul (In Hungarian in the motherland) programme, is offering a dedicated debit card to students studying in Romania in Hungarian language to access scholarships. The programme affects 185,000 young people. The number of pensioner customers typically surpasses that of younger customers at the banks of OTP Group. Special products are available in 6 countries, Bulgaria, Cr oatia, Serbia, Albania, Montenegro and Ukraine, to meet their needs. No new product/service was introduced in this segment in 2023. Piggy Bank OTP Bank has introduced a new feature on the internet and mobile banking platform to encourage conscious money management and savings. Savings can be put aside in different piggy banks (for different purposes) on an ad hoc basis or on a regular basis. Customers can also assign a target amount and a target date to the piggy banks, making it easy to track where they stand in reaching their target. The scheme is completely flexible, they can withdraw a part of the amount from the piggy bank before reaching the target, or empty the piggy banks completely and the amount is returned to the payment account with just one click. The popularity of the feature is demonstrated by the fact that in the 5th month after its launch, more than 100,000 customers had a Piggy Bank account. Minimum packages are available for customers who require a narrower range of services. Access to basic financial services is provided by such accounts. The Croatian bank offers a preferential package for socially disadvantaged customers. The demand for such basic packages has been rather low for years now; not more than a few hundred customers uses them at any one of our banks. BG DSK Bank provides customers with reduced mobility accounts with debit cards under preferential terms and conditions, which were used by close to 42 thousand customers at the end of the year. Disabled customers can apply for the housing accessibility grant at OTP Bank, which was used by 316 customers in 2023. A state-subsidised loan has been available for couples planning or expecting a child in Hungary for several years. An important feature of the interest-free Childbirth Incentive Loan of up to HUF 10 million is that the debt is assumed by the state in case a minimum of three children are born. The loan was originally planned to be available until the end of 2022 but remained accessible in 2023, and due to the uncertainty of eligibility, we experienced a surge in applications in December 2022 and expected a significantly lower take- up in 2023. This expectation came true: In 2023, we disbursed 41 percent less in loan amounts than in 2022. OTP Bank’s share of disbursements in 2023 was nearly 40%, while its s hare of the outstanding portfolio was 42%. The share of loans in the volume of retail consumer credit disbursements fell significantly to 28%. Access to real estates, modernisation GRI 203-2 Members of the Banking Group play an important role in the implementation of housing goals primarily through mortgage loans. 23 We provide our customers with predictable loans, taking into account their capacity to bear the costs and helping them to adopt energy -efficient solutions. The number of active housing loans of OTP Group exceeded 500 thousand at the end of 2023, of which the number of new loans was 48 thousand. In addition to Hungary, we provide increased assistance for house purchasing and renovation in Uzbekistan, Bulgaria, Slovenia, Serbia and Croatia. 23 OTP Bank Russia does not offer mortgage loans and nor does this type of service account for much of OTP Bank Ukraine’s operations either. INTEGRATED ANNUAL REPORT 2023 137 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) Demand for housing loans in Hungary remained subdued in 2023. Approximately 16 thousand contracts were concluded during the year. The number of active housing loans was 217 thousand 24 at the end of the year, while our market share increased by 0.5 percentage points to 31.3 percent by the end of the year. Throughout the year, there was an interest rate freeze in place, which led us to suspend the sale of mortgage loans with fixed interest rates not until the end of the term, including the market-based Qualified Consumer- friendly Housing Loan (MFL). We introduced a one-off interest rate reduction service for our non-MFL market-based housing loans and general purpose mortgage loans, available from the 121st month. The OTP 1x1 Housing Loan scheme, launched for second-hand home purchase loans, was available with an interest rate reduction of 50 basis points. In 2023, the Home Qualified Consumer-friendly Subsidised Housing Loan was still available, with nearly 6,000 new transactions during the year, worth HUF 57.7 billion in total. The product accounted for 30 percent of all mortgage loans signed in 2023. As in previous years, non-refundable grants were available under the Family Housing Allowance (CSOK) programme, with a total disbursement of HUF 46.8 billion in 2023. During the year, 79% of housing loans taken out with the Hungarian Banking Group were used to purchase second-hand homes, a significantly higher proportion than before; only 8% each were used for construction, extension and new home purchases, and 5% for renovation and modernisation. In 2023, OTP Ingatlanlízing continued to offer a preferential home leasing scheme for customers belonging to the Hungarian Defence Forces. The product was used for 41 new transactions during the year. Several preferential options were also available at the subsidiary banks. SI Both Slovenian subsidiary banks participated in the loan scheme facilitating first home purchases with a state guarantee for young people, which only a few customers had taken advantage of by the end of the year. HR The Croatian subsidiary bank also offered preferential loan terms for the purchase of a first home, with state subsidisation. The rate of interest subsidies were higher in less developed regions. In 2023, approximately 900 loans were disbursed, worth HUF 38.3 billion in total. UZ A state-subsidised housing loan was also available at Ipoteka Bank, with more than 3,500 people taking advantage. UA The Ukrainian subsidiary bank joined the state assistance programme for owners of war -damaged houses. The support can be applied for via the bank’s mobile app and is paid into an OTP Bank account. The service is free of charge. RO The Romanian subsidiary provided mortgage loans with state guarantee to help young people purchase their first homes. Under the scheme, OTP Bank was able to offer loans with a 15 percent higher loan amount, and also linked to this scheme was the possibility of granting preferential loans for A, B or C energy -efficiency category housing. In 2023, 39 loan transactions amounting to HUF 718 mill ion were concluded. More than 80 percent of the new housing loan applications submitted to the Bank in 2023 were for homes with A and B energy-efficiency category. MD The Moldovan bank continued its participation in the First Home programme, where the matu rity was extended from 84 months to 300 months. In 2023, the bank disbursed 14 new loans amounting to HUF 164 million. The number of active loans under the preferential scheme was 862 at the end of the year. In Hungary, OTP Bank plays an important role in serving the financial needs of condominiums. At the end of 2023, the number of condominium customers was almost the same as the previous year, at over 39,000. At Group level, the number of condominium customers reached 50,000, with OTP Bank Croatia and CKB having a larger customer base in terms of population. OTP Condominium grant scheme For the 15th time, the parent bank announced its Condominium Grant Campaign, doubling the amount of support compared to the previous year to HUF 30 million. This time, the professional jury selected 15 winners from nearly a thousand entries. The aim of the campaign was to improve the quality of the close environment of condominiums and housing co-operatives and to promote energy-efficient investments in their operation. Of the 15 winning condominiums, 8 were outside of Budapest and 7 in Budapest. The winning rural apartment buildings are equally divided between the Transdanubian and Eastern Hungarian regions. As a new element in 2023, the Bank supported Habitat for Humanity Hungary’s Second Chance Program with HUF 1 million for every 100 valid applications submitted. As a result, we gave the organisation a grant 24 OTP Core and OTP Ingatlanlízing INTEGRATED ANNUAL REPORT 2023 138 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) of HUF 10 million, and with this money we have created – through voluntary work – a decent and affordable home for a family with young children who have lost their housing. OTP Bank volunteers also participated in the renovation of the home. Micro, small and medium-sized business customers ST1: 3-3 Micro and small business loan portfolios varied across the group’s banks. There was an outstanding increase of around 20 percent in Croatia, and the portfolio also increased in Montenegro. In several countries – Hungary, Bulgaria, Albania, Romania – the portfolio stagnated. In Slovenia, the overall portfolio increased as a result of the acquisition of NKBM, while SKB’s portfolio decreased year-on-year due to a decline in investment loans that started in the third quarter. The Serbian subsidiary bank saw a slight decrease in portfolio volume. The expected growth did no t materialise because the EIF Guarantee Fund (Cosme), which accounts for 60% of the segment’s lending, was exhausted at the beginning of 2023. In addition, as a result of the portfolio re -segmentation, part of the loans have been moved to the medium-sized business category. There were also decreases in the Ukraine, Russia and Moldova. In Hungary, the segment was dominated by products interest-subsidised by the state. In particular, the MAX+ products of the Széchenyi Card Programme were available to micro, small and medium-sized enterprises, providing them with preferential access to the resources necessary for the maintenance and development of their business. We were the first to launch the Széchenyi Card MAX+ product on the market, with a market share of 41%. Energy efficiency investment projects were prioritised in the scheme (see also @2.2). The Baross Gábor Reindustrialisation Loan Scheme also provided preferential funding to companies to offset the negative impacts of the energy crisis and the disruption in international value chains. 25 GRI 203-2 The loan products available through MFB Points (see also @2.4) were also popular among SMEs as a result of the waiver of bank fees. In 2023, due to the funding cycles of EU grants, no new loan products were available, but there was still HUF 168.8 billion in disbursed loans to supp ort the development of businesses. OTP Bank has renewed its pre-financing product for agricultural grants, which was launched in December 2023 and will show results in 2024. OTP Bank’s OTP Business Café online series of events supports the knowledge and sk ills of small and medium-sized entrepreneurs with useful and inspiring discussions. The event feature a given success story, an inspiring interview about the economic success of the business concerned. The series has been running for 3 years and has around 10,000 subscribers on YouTube. Our subsidiary banks have also worked with a number of public and international institutions to support the SME sector. RS The Serbian subsidiary bank participated in a programme implemented in cooperation between the Ministry of Finance and the Serbian Development Agency (with EU funding), which provides non -refundable grants and loans to small businesses, sole proprietors and cooperatives for the purchase of production equipment or machinery, as well as for energy efficiency and environmental protection developments. In 2023, 12 new loans were disbursed under the facility for a total of HUF 262 million, with a year -end portfolio of 56 loans totalling HUF 993 million. UZ A facility is available with the Uzbek subsidiary bank to provide access to loans on preferential terms with state support to local service sector manufacturers and producers for the overall development of enterprises and the economy and society of the Autonomous Republic of Karakalpakstan. In the framework of the Women Entrepreneurs Programme, the Uzbek subsidiary bank cooperates with the Association for Businesswomen in Uzbekistan, providing training for women entrepreneurs. The training is available in all regions of Uzbekistan and is open to both potential and existing customers. ME CKB participated in the EBRD’s (European Bank for Reconstruction and Development) Regional SME Competitiveness Support Programme, which encourages businesses to meet EU and international standards by offering a preferential scheme to achieve a target in the areas of environmental protection, occupational health and safety, product quality and safety, and energy efficiency. The subsidiary bank has signed a framework agreement for HUF 1.1 billion for the scheme. RO The Romanian subsidiary bank continued to be a partner bank in several schemes to help SMEs and sole proprietors to cope with the aftermath of COVID-19, the energy crisis and the effects of the war between 25 The scheme was also available to large companies. INTEGRATED ANNUAL REPORT 2023 139 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) Russia and Ukraine. The bank has participated in the Start-up Nation and Women in Tech government- supported programmes. For beneficiaries of the programmes, the bank both transfers and pre -finances the grant. In total, 663 SME customers gained access to preferential funding in 2023. UA OTP Bank Ukraine is participating in a joint programme with USAID to reimburse interest on loans to businesses that have been relocated or affected by war, or to micro and small enterprises in critical areas for economic recovery or that are owned by women. MD The Moldovan subsidiary bank had access to the preferential scheme of the IFAD (International Fund for Agricultural Development) Young Entrepreneurs Loan, but it was not used by the bank’s customers in 2023. From 2023, the subsidised loan was made subject to a maximum area size, which t he bank’s customers exceeded. OTP Hungaro-Project and OTP Consulting Romania The member companies contributed to the achievement of social goals by preparing applications and providing project management services. In 2023, the OTP Hungaro-Project provided 90% of its services to agricultural enterprises, submitting applications, mainly for environmental projects, as described in Section @2.4. In the social and innovation area, it prepared an application with a total eligible cost of HUF 2.8 billion and a requested grant of HUF 1.4 billion. The application was not evaluated in 2023. The OTP Hungaro-Project also supports the uptake of sustainable activities and related reporting through its ESG consultancy activities. In 2023, the company held ESG training for SMEs at three locations, supported by the Budapest Stock Exchange and funded by the European Union, with the participation of nearly 50 companies, and supported the preparation of the first ESG report of several companies. RO In 2023, the Romanian subsidiary was involved in the implementation of three EU -funded projects started earlier, which aim to promote environmental awareness and the development of vulnerable and disadvantaged local communities through the development of human capital. The two-year AID4NEETs project aimed to help young unemployed people in the north-east and central regions of the country, with a special focus on equal opportunities – minimum criteria were set for Roma people from rural areas and people from difficult backgrounds. The HUF 1.3 billion project, which concluded in 2023, helped more than 1,000 unemployed young people (NEETs) and supported the creati on of 29 businesses. The SIA – Innovative Students, Entrepreneurs of the Future project, and the Innovative Entrepreneurship for Students project also ended in 2023. The projects had a total budget of HUF 764 million (EUR 2 million) each, developed the entrepreneurial skills of at least 700 students and provided non-reimbursable support to 28 start-ups, creating 130 jobs. The projects were implemented in the seven least developed regions of Romania. PortfoLion OTP Group’s venture capital fund manager invests in early, growth and mature stage companies. The company automatically excludes companies with a high ESG risk category from potential investments. The company’s policy for managing sustainability risks is available on the @website. In 2023, the company’s portfolio also included companies whose activities contribute to social or environmental objectives. Coding Giants is a Warsaw-based programming school that teaches the most popular programming languages to 7–19 year-olds using proprietary curriculum. 75 percent of the courses are delivered online. The company is the market leader in Poland, teaching around 15,000 students a year with 550 teachers. From September 2023, training has also started in Spain and Italy. Renewabl enables its corporate customers to monitor their renewable energy consumption 24 hours a day and is working on an end-to-end platform where customers can choose the most appropriate renewable sources for their consumption profile. OTP Social Lab The Bank has been working to establish a radically new business model in 2023. The Social Lab aims to create a business programme that is sustainable and has a positive social impact in the longer term by addressing real social and environmental problems through innovative collaboration. The Bank seeks INTEGRATED ANNUAL REPORT 2023 140 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) business solutions by using its relevant local knowledge, ecosystem and network of c ontacts to work with the community concerned. In 2023, it prepared, in the scope of broader cooperation, a concept that fits OTP Group, is sustainable in the long term, and is meaningful and pervasive for both society and business. It identified its material areas and set up its operational framework. The sustainable business model and related programmes will bring stakeholders together. The support of initiatives and the operation of the OTP Social Lab will commence in 2024. 2.7. Management of ESG risks GRI 201-2, TCFD II.a,b, III.a,b,c, IV.a A separate ESG Programme has been defined within the OTP Group Risk Strategy, prioritising the further development of ESG risk management procedures. Significant progress has been made towards this goal. In the framework of the ESG Risk Management Programme, tasks for the integration of ESG factors have been formulated for the various risk management areas and progress is monitored on a quarterly basis. The Supervisory Board was informed at the end of 2023 about ESG risk management issues, including developments for the identification and assessment of climate change risks. The assessment of the adequacy of ESG risk management is mainly based on compliance with the MNB’s Green Recommendations26, on which regularly reporting is made to the Management Committee and the ESG Committee. The Recommendations set out specific expectations for the management of environmental risks. The Bank also monitors the content of the recommendations and guidelines of the European Bank ing Authority (EBA) and the European Central Bank (ECB). In the case of DSK Bank in Bulgaria and NKBM in Slovenia, the ECB has direct supervisory powers, thus compliance with the EBA/ECB’s framework of expectations is a key focus for these banks in the assessment and management of environmental and climate risks. Supervisory expectations are increasingly ambitious in this area. FN-CB-410a.2, FN-MF-450a.3. The ESG risk management framework for lending and monitoring for the corporate business, already applied at Group level from 2022, was revised in 2023, with the most significant change being the tightening of the methodology for the risk classification of leasing transactions for motorised assets, with specific, stricter categorisation rules for trucks. The policy was incorporated into the Credit Risk Policy of OTP Group concurrently with the revision. The elements of the ESG risk management framework (ESG risk heat map, ESG exclusion list and ESG risk rating system) introduced in the corporate business are applied uniformly across the Banking Group. ESG considerations are reflected in individual corporate lending decisions, and methodologies are continuously developed in line with the evolution of available data and methodologies. In terms of environmental risks, the Bank has started to establish a baseline database based on geospatial data to map physical risks for the assessment of climate risks. This helps to determine the link between the financial data of the borrowing firms and climate risk data. The methodology for assessing physical risks will also be incorporated into the individual corporate lending process. HR Together with the Croatian Banking Association and other banks, the Croatian subsidiary has developed a questionnaire to assess the ESG performance of its customers, which will be applied from 2024. ST9: 3-3, own indicator The ESG exclusion list has not changed in 2023. The list contains activities and behaviours that, due to their disputed nature or effects, cannot be reconciled w ith the core principles of OTP Group, the protection of human rights and the promotion of sustainable development. Among others, the list includes the following exclusions: • • • customers whose financing is forbidden in international accords, EU acts or nationa l laws; customers and transactions who/which violate the legislation of the country concerned or international laws (e.g. illegal arms trade, prohibited gambling, illegal trade of drugs and medicines); financing in relation to controversial weapons (nuclear, biological or chemical weapons, anti- personnel mines); • manufacturing and trading products that contain PCBs; • trading in specimens of wild animals under the CITES Treaty or in the products made from them. The full exclusion list is set out in the Group’s internal policies. Customers are required, as a minimum, to comply with the relevant and applicable environmental and social laws and regulations and have the permits, licences and authorisations required for their operation. 26 Recommendation No. 10/2022. (VIII.2.) of the National Bank of Hungary (MNB) on climate change and environmental risks and the integration of environmental sustainability aspects in the activities of credit institutions INTEGRATED ANNUAL REPORT 2023 141 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) During the corporate credit approval process, the customers’ and the transactions’ ESG risk rating is seen, and taken into account, by the decision maker, in decision making. GRI 2-13, TCFD I.a From 2023 onwards, reports on the Group’s ESG credit risk exposure is provided to the Credit and Limit Committee on a monthly basis and to the Board of Directors on a quarterly basis. Improving data quality and eliminating deficiencies between data systems is ongoing. UZ In 2023, the Uzbek subsidiary bank applied its previously introduced environmental and social risk management system to all corporate loans. The system was developed with experts from the International Finance Corporation (IFC) and follows the IFC’s Environmental and Social Management System (ESMS) methodology. The bank has an ESG risk management policy and regulations in place, as well as an exclusion list, also based on the IFC list. The system has been operational since 2021. As a first step, transactions are screened against an exclusion list and then categorised accord ing to ESG risks in order to determine which ESG assessment needs to be carried out. Following the ESG assessment, the environmental and social conditions of the financing are established and included in the loan contract. Once the contract is signed, the fulfilment of ESG requirements is monitored. The Group has also further developed its ESG lending appetite framework. In addition to the exclusion list, the indicator applied from the beginning of 2023 is to limit the share of new transactions with a high ESG risk rating within new risk exposure by setting a limit. The limit is part of the Risk Appetite Statement for OTP Bank and part of the Corporate Lending Policy for the subsidiary banks in three EU Member States (Bulgaria, Croatia and Slovenia). The utilisation of the limits is back-tested quarterly, as part of internal monitoring. Additional ESG-specific guidelines were incorporated into the 2024 Corporate Lending Policies. In the case of the collateralised commercial real estate, the application of the ESG valuation methodology developed by OTP Jelzálogbank Zrt. was launched in the Hungarian operation in February 2023. Qualification is based on ESG factors. ESG data fields have been created in the bank’s record -keeping system, and their completion is partially automated from information in the state’s Lechner Knowledge Centre database. The methodology is shared with the subsidiary banks on a scheduled basis by incorporating the valuation procedures into the group-wide property valuation guidelines. In the retail sector, ESG risks are most significant for retail loans secured by real estate. In the case of residential property collateral, ESG risk categories (4 categories) have been set up for 2023, taking into account the value of the energy feature. In Hungary, ESG risks are identified on a quarterly basis. This methodology has been added to the Collateral Valuation Regulation, and the extension to subsidiary banks is gradual. Energy certificates are not used in all countries of operation of OTP Group, an d the lack of availability is estimated according to a methodology developed within the organisation. GRI 201-2 The second climate change stress test was carried out in 2023 as part of the internal capital adequacy assessment process, with an improved methodology. The stress test (CChSTs) focused on the determination of financial losses due to climate change, and assessed the exposure of OTP Group’s portfolio to physical and transition risks in the long term (until 2050) and the short term (in the next 3 ye ars). The long-term results show that even under the worst-case so-called Hot House scenario, annual losses would increase only modestly (by about 0.15 percentage points of credit exposure) until 2050, compared to the climate-neutral path. There is, of course, a considerable uncertainty factor in these assessments. The OTP Group’s exposure to physical risks is in line with the average exposure of banks in the euro area. This type of risk is higher in two countries: Russia and Romania. The OTP Group’s exposu re to transition risks is somewhat higher than that of average banks in the euro area – because of the higher carbon intensity of the economies in the Central and Eastern European region. In the area of the Banking Group’s operations, the economies of Bulgaria and the non-EU member states are significantly more carbon intensive. 27 The short-term analysis shows that transition risks can lead to a credit loss in the corporate portfolio that is about 10 percent higher in the scenario where transition risks become material, compared to the base stress scenario. In terms of market risks, transition risks are not significant (market risks are interpreted in relation to the risks to the Group’s trading portfolio). The third element of the short -term analysis is the operational risk of non-compliance with climate change regulations and other stakeholder expectations. Based on our analysis, this may represent a non-negligible but tolerable reputational loss (~0.15% of total capital). GRI 305-3, 305-5, TCFD II.c, IV.b As a step to mitigate climate risks in preparation for the decarbonisation plan, a second estimate of indirect greenhouse gas emissions for the credit portfolio (Scope 3, Category 15 financed emissions) was produced in 2023. The calculation based on the PCAF (Partnership for Carbon Accounting Financials) Greenhouse Gas Protocol methodology has been refined, and IT development for the integration of customer data and estimation has started. 27 At purchasing power parity, as a proportion of GDP INTEGRATED ANNUAL REPORT 2023 142 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) Based on the results, the Banking Group has started to develop a Group-wide decarbonisation strategy, which will be completed by 2025. This is also when we will publish the rate of Scope 3 financed emissions for 2024. The definition of financed emissions completed in 2023 refers to the year -end 2022 group-level portfolio. Four segments were formed as prescribed by the PCAF protocol: corporate loans, retail mortgage loans, commercial real estates and motor vehicle loans. In lieu of adequate guidance, unsecured real estate loans were not included. On the whole, the calculation covers 74.6% of the total loan portfolio. It is important to note that there are serious challenges in the area of data quality, mainly due to the l ack of data and inaccuracy; and overcoming these challenges is a priority in the short term. The calculation is the current best available approximate estimate. In 2023, ESG risk management in operational risk has not changed materially, and we have continued to apply the processes we had previously put in place. The Group-wide ESG operational risk tolerance score is monitored on a quarterly basis. The integration of ESG risks has already been implemented in 2021. In the annual process -based risk and control self-assessment, respondents also assess expected losses in the coming year from an ESG relevance perspective, while at the same time assessing less frequent losses in the medium/long term through the estimation of changes. For risks with an expected loss of more than HUF 200 million, the responsible departments must develop measures to mitigate the risks. Loss data are also monitored from the aspect of ESG relevance. To ensure tighter control, we intend to place greater emphasis on the quality of loss data and the monitoring of risk mitigation measures. In 2012, the MNB authorised the partial use of the AMA (Advanced Measurement Approach) methodology for the calculation of the operational risk capital requirement, one of the conditions of which is that an annual scenario analysis is carried out in the assessment of operational risks. For the assessment of low probability but significant impact events, the Group uses scenario analysis – with standardised estimation – to assess the realistic long-term impact of events. The same methodology is applied in the scenario analyses for the parent bank, foreign subsidiaries and Merkantil Bank. In 2023, OTP Bank Ukraine has identified the largest expected loss (financial impact of the occurrence of the risk) among the group members, at HUF 1.8 billion. OTP Bank gave a similar figure. Compared to the previous year, the expected loss value of the climate change scenario increased for the majority of subsidiaries, but was among the 15 to 20 scenarios analysed with small to medium expected losses for the member companies. Business impact analysis and business continuity plans also include consideration of the potential impact of climate change risk. INTEGRATED ANNUAL REPORT 2023 143 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) 2.8. Portfolio breakdown by sector GRI 2-6, FS6, FN-CB-410a.1 Micro and small enterprises Assets by sector, on-balance sheet exposure to own customers without leasing and consolidation, 31.12.202328 Agriculture, forestry, fishing Mining, quarrying Manufacturing Electricity, gas, steam and air conditioning supply Water supply; sewerage, waste management and remediation activities Construction Wholesale and retail trade; repair of motor vehicles and motorcycles Transportation and storage Accommodation and food service activities Information, communication Financial and insurance activities Real estate activities Professional, scientific and technical activities Administrative and support service activities Public compulsory social security Training Human health and social work activities Arts, entertainment and recreation Other services Activities of households as employers; undifferentiated goods for own use Not classified Total (HUF billions) administration defence; and Hungary Bulgaria Croatia Slovenia Serbia Albania Montenegro Uzbekistan Russia Ukraine Romania Moldova 7% 0% 9% 0% 0% 19% 29% 6% 5% 3% 0% 9% 5% 5% 0% 0% 1% 1% 1% 0% 0% 578.2 24% 0% 12% 0% 0% 8% 29% 11% 3% 1% 0% 2% 3% 2% 0% 0% 3% 0% 1% 0% 0% 92.2 16% 0% 7% 0% 0% 6% 9% 4% 6% 1% 0% 1% 3% 44% 0% 1% 2% 1% 1% 0% 0% 70.2 5% 0% 19% 0% 1% 16% 18% 9% 8% 3% 0% 1% 9% 3% 0% 1% 2% 2% 2% 0% 2% 0% 23% 0% 1% 8% 37% 9% 2% 3% 0% 0% 5% 2% 0% 1% 1% 0% 1% 0% 3% 0% 15% 0% 0% 4% 33% 2% 30% 1% 0% 2% 1% 2% 0% 1% 3% 0% 4% 0% 0% 54.7 6% 52.7 0% 29.5 3% 1% 13% 0% 0% 9% 35% 13% 10% 2% 0% 2% 6% 3% 0% 0% 0% 0% 2% 0% 1% 6.9 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 100% 224.8 1% 0% 8% 0% 0% 42% 23% 4% 4% 0% 0% 1% 5% 11% 0% 0% 0% 1% 1% 0% 0% 0.6 0% 0% 0% 0% 0% 0% 2% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 57% 40% 0.9 8% 0% 10% 0% 1% 14% 34% 10% 3% 2% 3% 1% 6% 3% 0% 1% 3% 0% 1% 0% 0% 24.8 44% 0% 11% 1% 0% 4% 26% 4% 1% 0% 1% 2% 2% 1% 0% 0% 2% 0% 0% 0% 1% 10.5 28 The table includes data for sectors with a share of more than 0.5 percent. As a result and due to rounding, not all columns sum to 100%. Industrial classification is acco rding to UN (ISIC) classification. The size of the company is according to the current legal classification. INTEGRATED ANNUAL REPORT 2023 144 OTP BANK Medium and large enterprises Assets by sector, on-balance sheet exposure to own customers without leasing and consolidation, 31.12.202329 Agriculture, forestry, fishing Mining, quarrying Manufacturing Electricity, gas, steam and air conditioning supply Water supply; sewerage, waste management and remediation activities Construction Wholesale and retail trade; repair of motor vehicles and motorcycles Transportation and storage Accommodation and food service activities Information, communication Financial and insurance activities Real estate activities Professional, scientific and technical activities Administrative and support service activities Public compulsory social security Training Human health and social work activities Arts, entertainment and recreation Other services Not classified Total (HUF billions) administration defence; and BUSINESS REPORT 2023 (CONSOLIDATED) Hungary Bulgaria Croatia Slovenia Serbia Albania Montenegro Uzbekistan Russia Ukraine Romania Moldova 6% 0% 8% 4% 0% 4% 9% 2% 3% 0% 34% 15% 3% 1% 3% 3% 0% 22% 19% 1% 4% 15% 4% 4% 4% 9% 11% 2% 0% 2% 4% 0% 16% 14% 2% 13% 14% 5% 8% 3% 2% 3% 4% 1% 9% 1% 0% 27% 5% 1% 6% 13% 5% 2% 3% 15% 6% 7% 1% 3% 6% 6% 21% 15% 0% 7% 18% 5% 1% 7% 0% 7% 1% 1% 5% 0% 0% 0% 4% 1% 3,376.8 0% 0% 0% 0% 0% 1,427.8 0% 1% 0% 0% 0% 900.5 0% 2% 1% 0% 0% 1,244.8 0% 0% 0% 0% 0% 956.0 2% 2% 11% 16% 0% 15% 29% 1% 7% 4% 1% 1% 0% 1% 0% 0% 4% 0% 5% 0% 186.9 1% 0% 4% 0% 0% 10% 29% 3% 21% 0% 1% 2% 1% 2% 26% 0% 0% 0% 0% 0% 230.9 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 100% 188.7 0% 0% 22% 0% 4% 20% 30% 0% 0% 0% 2% 23% 0% 0% 0% 0% 0% 0% 0% 0% 30.2 21% 0% 28% 0% 0% 0% 42% 4% 0% 0% 0% 4% 0% 0% 0% 0% 0% 0% 0% 0% 236.7 18% 0% 12% 3% 1% 12% 15% 5% 4% 1% 8% 17% 1% 1% 2% 0% 1% 1% 0% 0% 550.6 8% 0% 17% 0% 0% 1% 44% 3% 0% 5% 7% 4% 0% 0% 2% 1% 8% 0% 0% 0% 75.3 The environmental and social risks of economic activities are defined for Level 4 NACE codes. All activities within the Minin g sector group are high risk. In the case of the activities involved in Real Estate Activities, Administrative and Support Services , Human Health and Social Work Activities and Other Services, the highest consolidated environmental and social risk rating is medium. Professional, Scientific and Technical activities are low -risk activities. The risk rating of activities in the rest of the sector groups ranges from low to high. Exposure calculations are not based on Schedule RC-C and Schedule RC-I, and the classification is not in line with the NAICS classification. 29 The table includes data for sectors with a share of more than 0.5 percent. As a result and due to rounding, not all columns sum to 100%. Industri al classification is according to UN (ISIC) classification. The size of the company is according to the current legal classification. INTEGRATED ANNUAL REPORT 2023 145 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) 3. FINANCIAL WELFARE, RESPONSIBLE CUSTOMER SERVICE This chapter presents the activities related to the following material topics, which are discussed at multiple places within the chapter: ST6: GRI 3-3 Financial welfare: Impacts: With its products and service provision methods, the Banking Group can contribute to the financial welfare of its clients and enable them to make the responsible financial decisions best suited to their particular life situations. The group’s practices influence the extent to which responsible cash handling options are available or unavailable to customers in different financial and social circumstances. Financial products and services are often complex, and the information provided by the Banking Group is essential to understanding them. This material topic supports the achievement of the following SDGs: Engagement: We are committed to promoting our customers’ financial welfare and we offer them products that are aligned with their real needs and possibilities. We always aim to make sure that our communication and customer service is fair, clear and straightforward. Our objectives are also presented in our @Responsible Marketing Policy and @Consumer Protection Compliance Program. Acts: Designing ethical and fair products Transparent and understandable product structure Providing tools and knowledge to enable good financial decisions, offering educational videos and calculators Continually enhancing our responsible marketing communication practices Highly visible information in plain language Thorough exploration of customer situations and requirements Responsible sales, product offers Stakeholder cooperation: We carry out preliminary research on the practices we intend to introduce, often running pilots to test them. We regularly carry out customer satisfaction surveys. We conduct mystery shopping to check compliance with the requirements. Our clients can repo rt inappropriate practices in our complaints handling system (see @4.3); all complaints are investigated and the customer is always informed of the outcome of the investigation. We are on the lookout for opportunities to work with NGOs to promote responsible practices (e.g. Advertising Self-Regulatory Board, banking associations). ST5: GRI 3-3 Equal opportunities in accessing financial services: Impacts: Access to financial services is a prerequisite for financial wellbeing. Positive social/economic impacts can be achieved only if disadvantaged groups are also able to manage their finances, with reasonable effort, through the digital channels, bank branches or ATMs available. This material topic supports the achievement of the following SDGs: Engagement: To ensure equal opportunities and promote the principles of social solidarity, it is also crucial that the bank’s services be accessible, that disadvantaged people also have acces s to the basic functions required for managing their finances and, to the extent possible, are able to borrow as well. We impose strict conditions on the use of our services, both for the stability of the Banking Group and in the interests of our clients. INTEGRATED ANNUAL REPORT 2023 146 OTP BANK Acts: Expanding online services BUSINESS REPORT 2023 (CONSOLIDATED) Maintaining the option of personal customer service, strengthening the advisory function Developing accessibility for disabled Products available to vulnerable groups as well (see Chapter 2.6) Stakeholder engagement/compliance: We carry out preliminary research on the practices we intend to introduce, often running pilots to test them. We conduct mystery s hopping to check compliance with accessible customer service requirements. We look for opportunities to work with NGOs to promote responsible practices. Details of activities relating to material topics are presented in the following pages, along with thei r outcomes and how their effectiveness is assessed. For more details on our principles and overall objectives, please visit @our website. 3.1 Responsible communication and sales ST6: 3-3 Responsible communication takes many forms on many levels within the Banking Group. Information and communication about banking products and services is a highly regulated area in most countries where OTP Group operates. Regulations tend to require providers to make a wide range of information available. Responsible communication means complying with such rules while also using clear language and raising awareness. Clear communication is a priority for us at all times. To this end, all new employees of OTP Bank’s Marketing and Communication Directorate attend in-house training on the subject; after their initial training, they receive regular further and refresher training and share best practices, which is intended to ensure that such best practices are applied at all times. The Tone of Voice manual, in which the use of plain language is prescribed as a basic goal and requirement, is available across the Group. The manual contains templates and guidance on advertising, websites and social media communication. We have started to measure what our clients think about clear communication and how their view is changing. The parent bank and several subsidiaries improved their information and communication pract ices during the year. • In order to make our customer communications more transparent and help service users in their planning, OTP Bank introduced in 2023 a practice of announcing 30 days in advance all IT system shutdowns that meet the definition of bank holiday; the information is provided to clients on our website and on the signature pads in branches. • We updated our internal regulations and our branch data systems by standardizing the range of services available in the branches, and we also modified their wording to make external communications clearer. • At the end of 2023 we relaunched the website where we explain the services available at ATMs; all ATM services are presented in detail, and short video summaries are provided about the more complex services. • The website also offers answers to our clients’ frequently asked questions (FAQs) related to complaint handling. • The branch locator on the Bank’s website is to be revamped in early 2024 so that it can return more precise results and present a clear, filterable view of services and other information, including on accessibility. • Videos and screenshots available on the Bank’s regularly updated IBMB Guide page help clients use the new internet and mobile banking features. • The savings pages of the Bank’s website are constantly being updated, also enhancing client focus; the investment fund search function has also been updated. SI NKBM of Slovenia has a dedicated website to inform its clients about what to consider before taking out a loan; it also provides useful information on what to do after borrowing. HR The Croatian subsidiary has continued to review its communication practices and solutions to achieve simpler language, clearer structures and easier navigation. The Bank tries to use colloquial language at all times and communicate in a more personal, customer-centric way. In 2023 the subsidiary continued to prioritise the promotion of the packages and products intended for students. In compliance with the INTEGRATED ANNUAL REPORT 2023 147 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) requirements formulated by the Croatian National Bank, the subsidiary discloses the potential risks of the products in their descriptions. RS The Serbian subsidiary modified its text message communication practices in order to provide clearer information; it rewrote all language that could have been misleading for clients due to the use of banking jargon. ME CKB also worked on improving the content of its text messages to ensure clearer and more straightforward communication. The bank intensified its product communications via Viber, also drawing clients’ attention to the important changes. UA In 2023 the Ukrainian subsidiary again faced a number of crises due to the war. It adopted a crisis response policy and, in order to provide timely and transparent information to clients, within two hours of any incident the bank publishes information on its website and on social media regarding shutdowns or errors in the bank’s core system, products or services. RO OTP Bank Romania modified its mortgage loan application guide to educate its clients, presenting the benefits of a more energy-efficient home and encouraging greener choices. OTP Group works to ensure that the products it offers and sells to its customers are aligned with their life situations and needs, and help them achieve their financial goals. Remuneration criteria and incentives are adapted to the local markets, they are not uniform across the Banking Group. None of the members of the Banking Group introduced material changes to their sales processes. DSK Bank launched a new incentive scheme. All front office staff in branches that perform above the NPS target 30 receive a fixed bonus. Improving financial awareness regarding banking services In addition to informing clients responsibly, we promote responsible cash handling in a number of other ways, providing a more comprehensive knowledge and understanding of banking services and offering features that help clients achieve stability in their finances. Animated videos on data security have been added to the OTP Knowledge Bank YouTube channel; these videos explain in plain terms how financial products and services work. The third video had more than 1 million views, while the first two videos had nearly 700,000 views each. We believe that these outstanding viewing figures demonstrate the importance of this topic and the wide reach of the videos. During the year, a total of 14 general financial education videos were available, supplemented with vi deos specifically presenting OTP Bank’s services. In 2023 the general-content videos were viewed a total of 1.99 million times; films on subjects other than phishing were viewed 260,000 times. The next step: Our research shows that young people’s cash handling habits are shaped by the role models in their families; however, parents are often unaware of this fact and try to avoid speaking about money in front of their children. Because of the importance of this topic, we have put family role models at the he art of a campaign we launched in November 2023. Three short clips were produced by the end of the year, showing how the families of three online media personalities manage their money and how they involve the children as well. At the end of each video useful tips are offered by experts (a psychologist, a banking specialist, the head of education at the OTP Fáy András Foundation). The videos direct visitors to the page @akovetkezolepes.hu, which is a new financial awareness website of OTP Bank. The website offers parents and anyone else interested in financial education a wide range of clear and structured practical information on good money management practices. We launched a series entitled Finance Made Easy in cooperation with RTL Online and the Bank360 online platform. In the videos, experts from OTP Bank and Bank360 discuss and suggest solutions to financial issues that arise in typical life situations. Short films were produced about a variety of topics such as when and what financial products can be of use for children, and how to track income and expenditures in a convenient and more purposeful way. The video series was launched at the end of 2023 and w ill continue in 2024 as well, covering the subjects of equal opportunities and charitable donations. While the financial situations presented in the videos are generic, we do recommend specific OTP products in our communications promoting them. In an important outcome resulting from our cooperation with Cogo, a carbon calculator is now available in the Personal Finance Manager module of OTP Bank’s mobile banking app (see also @2.4). We have added this feature in order to encourage customers to make financially as well as environmentally sound decisions. 30 Net Promoter Score - a measure of customer satisfaction INTEGRATED ANNUAL REPORT 2023 148 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) BG DSK Bank implemented a joint initiative with the largest media group in Bulgaria (Net Info) . In the “Your Money” programme, 10 videos and a series of online articles were created, delving into the most important aspects of banks, the banking system and money. Videos were produced with titles such as “Why do banks exist?”, “How to get a loan” and “What is a POS?”. The bank also shares informative content on its social media platforms about banking products in general, and has started a “Financial Tuesday” series on LinkedIn, where it also shares useful information about the banking system and its products and services. SI In Slovenia, NKBM and SKB joined forces to improve financial literacy. The focus of their activities in 2023 was to promote the 50:30:20 rule, which makes it easier to reach financial goals. The principle behind this rule is to spend 50% of your income on basic needs and household expenses, 30% on leisure activities and 20% on savings. This and other useful ways to save money are demonstrated in six animated films based on the life of a fictional Slovenian family. The videos showed, for example, how to plan monthly expenses, how to save for future goals or retirement, and how to become financially independent. These stories from the life of the Bogataj family can be viewed on both banks’ websites, social media channels and other digital channels, and a dedicated website has also been created. SKB has set up a webpage for posting educational videos that help clients improve their awareness in how they manage their personal finances. The bank continued its #Nevergiveup motivational cam paign in 2023; in this campaign, it communicates messages and challenges to the customers. Throughout the year, the focus has been on healthy exercise and sporting careers; the bank also put out a message at the time of the natural disaster in August, encouraging people to help and volunteer. RS The Serbian subsidiary enhanced the My Finance feature available in its mobile banking service and allowing retail clients to split their savings and set target dates for their goals. AL Each month the Albanian subsidiary publishes financial planning and education news and posts financial challenges and games on its social media platforms. In 2023 the bank ran several campaigns to promote environmental awareness and the use of recyclable materials. MD Our Moldovan subsidiary also promoted environmental awareness across society, raising awareness on several occasions of how to consume in rational ways and why reuse and recycling are important. 3.2 Debtor protection ST1, ST6: 3-3 A number of conditions need to be met – from a correct assessment of possibilities through the Bank’s prudent risk management to an adequate regulatory environment – for borrowing to actually be the way forward for our clients. In addition to implementing these, OTP Group also considers it a key objective to offer solutions to distressed debtors. The interest rate freeze introduced in Hungary in order to reduce the credit risk of customers continued in 2023. That aim is also served by the Qualified Consumer-Friendly Housing Loans (MFL) scheme. By the end of 2023 the share of MFL loans had increased to 60 percent of all personal loans granted by OTP Bank. In real estate loans, the interest rate moratorium led us to stop selling loans that do not have a fixed interest rate until the end of the term; we offered only Family Housing Allowance loans, which have consumer - friendly classification. Debtor protection programmes are available across the Group; compared to the total loan portfolio, only a small number of debtors make use of these schemes. In 2023 we introduced several changes to prevent the non-performance of training videos and simplified and extended our communications in order to help distressed clients find out about the options available to th em. A video about solutions for payment difficulties was posted on our Knowledge Bank channel described in the previous chapter. loans. We produced Together with our foreign subsidiary banks, we reviewed our processes related to debt protection programmes, the options available to clients, and the effectiveness and operation of the programmes. While the overall proposal describing the opportunities for improvement will be finalised only in 2024, our Russian, Ukrainian and Slovenian subsidiaries were already expanding their debtor protection options in 2023. SI Following the floods in Slovenia, our Slovenian subsidiary banks offered their clients a moratorium on loan payments. Whenever clients are in arrears, OTP Bank immediately contacts them; after all, the chances for settle ment decrease as the amounts in arrears increase. Debtors in arrears have several options, such as extending their repayment period, reducing their repayments or capitalizing the amount in arrears. We recommend repayment insurance to our customers. INTEGRATED ANNUAL REPORT 2023 149 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) In 2023 Merkantil Bank shared an information video on its website, in which it explains the debt settlement options available to clients in arrears. At OTP Bank the number of people resorting to debt protection schemes increased significantly during 2023, reaching almost 15,000 by the end of the year (up from around 10,000 at its beginning). The total amount of these loans almost doubled, to HUF 24 billion. Clients in arrears with their overdraft payments represent the largest proportion of debtors in debt protection programmes, while the steepest rate of increase was measured in housing loans. We believe that the increase in the number of participants in the programme is attributable mainly to the economic environment, the rising cost of living. Total restructured loans at our foreign subsidiaries amounted to HUF 411 billion, of which non -performing exposures represented HUF 218 billion. Own indicator Share of overdue loans in the retail and MSE segments 1 (31.12.2023) Mortgage loan Consumer loan MSE loans 1more than 90 days overdue 3.3 Customer satisfaction OTP Core HUF 72 billion HUF 79 billion HUF 38 billion 4.0% 5.0% 6.8% OTP Group HUF 122 billion HUF 274 billion HUF 87 billion 2.0% 5.5% 6.1% GRI 2-29 Feedback from customers is a priority for OTP Group both in terms of overall satisfaction and our customers’ views on our new services. The satisfaction of our retail clients is measured with the standard TRI*M method across the Group, which some of the member companies supplement with the NPS or the SQM methodology. TRI*M gauges the overall satisfaction and loyalty of our own customers as well as customers of all of our major competitors, along with the main factors for satisfaction. Information is also analysed by customer segment (e.g. career starters, juniors, premium customers). We perform one measurement per year per country on a representative31 sample of 1,000 persons. In some countries the survey covers retail as well as corporate clients; however, the results presented apply to the retail segment in each case. OTP Bank’s customer retention score was 5732 in 2023, down nine points year-on-year. Satisfaction varied among competitors, with two showing improvement and two a worsening trend. The average TRI*M value of competitors was 68 points. OTP Bank is perceived more favourably by Junior customers and higher earners. Customers consider the Bank better than its competitors in terms of access to branches and ATMs. In addition to the general aspects of banking (e.g. price, respect, product and service off ering, clear information), the second most important factor for customer satisfaction and loyalty is security and reliability. 31 Based on distribution by age, sex, education, municipality type, region. Data was collected online in Hungary, Croatia, Serbi a and Slovenia. Personal interviews were conducted in the rest of the countries. 32 The TRI*M score can range between -66 and 134 points. INTEGRATED ANNUAL REPORT 2023 150 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) Satisfaction with OTP Group member banks increased in Croatia and Serbia 33, even as the sector average tended to decrease in the countries surveyed. The customer retention rate of OTP Group banks remains above the peer average in Slovenia (SKB Bank), Serbia, Albania and Montenegro. The Bulgarian subsidiary achieved the highest level of satisfaction. Overall satisfaction with banks is still well above the regional average in Bulgaria. In Moldova we performed below our competitors due to the change in the bank’s name and the fact that the OTP Bank brand is not yet sufficiently established there. The performance of the Ukrainian subsidiary is significantly affected by the fact that OTP is a second bank for most clients there. Similarly to other smaller banks in that country, our customer retention is lower than that of the main banks . The war does not affect the bank’s image. SI NKBM of Slovenia also uses the Net Promoter Score method to measure the satisfaction of customers in general terms and also with specific service channels, and to assess the opinions of the different customer segments. The overall result in the retail business line was 19 points 34 (a good result, two points higher than in the previous year), while the NPS for branches was 91 and for digital channels it stood at 78. The bank also uses other methods to measure satisfaction, for example by looking at opinions on different products and segments. RU The Russian subsidiary also uses the NPS methodology. In 2023 NPS stood at 23, 4 points up year -on- year. In 2023 the subsidiary bank also used CSI35 methodology to measure customer satisfaction; the result was good, a score of 8.1 on a scale of 1 to 10. The performance of the subsidiary is significantly influenced by the fact that its product portfolio is focused on consumer loans and it therefore tends to be the second bank of its customers. OTP Bank measures Service Quality Management (SQM) for retail and SME clients by conducting online surveys36. In 2023 service quality increased and was again outstanding. Achieving 90% in the retail segment and 95% for business customers, it exceeded its targets in both segments. SI SKB of Slovenia uses the same methodology to assess customer service. In 2023 satisfaction with in - branch services was 96 percent, contact centre satisfaction was 90 percent, and satisfaction with electronic channels (e-mail, website) was 82 percent. BG In addition to TRI*M, DSK Bank also uses the NPS indicator to measure the experience of customers visiting its branches. In 2023 its NPS continued the positive trend of the previous year, rising to a level abo ve 80 points. 33 There were no surveys conducted in Moldova and Ukraine in 2022 and in Romania in 2023. 34 On a scale of -100 to +100 35 Customer Satisfaction Index 36 All branches are measured either on a semi-annual or on a quarterly basis. The number of questionnaires depends on the frequency of transactions in the preceding period. INTEGRATED ANNUAL REPORT 2023 151 696657917264718486893051777268947070778282883784-66-46-26-61434547494114134Hungary, 2021Hungary, 2022Hungary, 2023BulgariaSlovenia (SKB Bank)Slovenia (NKBM)CroatiaSerbiaAlbaniaMontenegroUkraineMoldovaTRI*M, 2023OTP Group MemberSectoral average OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) 3.4 Accessibility of financial services ST5: 3-3 Providing a wide range of services tailored to customer needs is a priority for our Banking Group. We are constantly expanding our customer service methods and functions, and work on explaining to our clients the wide range of options available to them for managing their finances. Our customers typically welcome the introduction of new possibilities and regard them as positive developments. Remote access through digital channels The expansion of digital channels is a persistent, long-term trend. The Group’s objective is to broaden the range of products that are partly or fully digitally accessible, making sure that the processes are accessible as conveniently, and for as many customers, as possible. The Banking Group also prioritises the sharing of knowledge on how to use on-line channels, thereby also encouraging their use. Over 2 million retail banking customers of OTP Bank were digitally active at the end of 2023, and the proportion of digital-only customers has also been increasing steadily. In 2023 we again developed and launched several new digital features. The Piggy Bank feature helps our customers improve their financial awareness and achieve their savings goals, while the Bill S plitter functionality allows our clients to easily share a bill, for instance when dining out with friends. SI In Slovenia, NKBM made several of its services available to clients electronically in 2023. These include managing an investment portfolio, changing card limits and managing text message notifications. The bank improved the process of applying for consumer loans combined with insurance, introduced Google Wallet and developed an electronic signature process for the micro- and premium segments, as a result of which certain documents can now be signed without visiting a branch. The subsidiary also offers a video banking service, which was used by 300 to 400 clients per month in 2023. RS At the end of the year the Serbian subsidiary introduced the option of opening bank accounts via video chat. The bank also introduced a chatbot to automate the responses to customer queries on the website. Feedback from customers has been positive. RO The Romanian subsidiary now supports Apple Pay for customers with a Visa debit card. MD A new mobile banking application was launched by the Moldovan subsidiary. Logins are easier and faster in the app, which is more customer-friendly to use. In-branch and ATM service OTP Group also serves its customers through its extensive network of branches and ATMs. It had more than 1,500 branches as of the end of 2023 (@ Staff level and other information 37). Many financial transactions are more convenient and faster to transact on electronic channels, therefore the role of branches and ATMs is changing. While a slight reduction in their numbers is a typical trend everywhere, branches remain an important channel for serving customers. There functions are also constantly being expanded and their services are being adapted to the needs of customers. GRI FS13 The Banking Group has the largest branch and ATM network in Bulgaria and Montenegro and very extensive networks in Hungary, Slovenia and Serbia. In 2023 there was a significant number of branch closures only in Russia; the overall number of branches in the Banking Group increased due to acquisitions. NKBM of Slovenia had 65 branches and Ipoteka of Uzbekistan had 162 at the end of 2023. OTP Bank also operates a dedicated innovation branch, where we continuously seek and test innovations to simplify and digitize processes so that, on the basis of the feedback received from our customers, we can provide services that are even better aligned with client requirements. In 2023 the employees of our innovation branch played an active role in judging an in-house competition of ideas for greening the operations of OTP Bank; some of the ideas will be put into practice during the revamping of the branch network. Our focus points in our branch services include the continuous improvement of quality standards, providing advisory services based on the customer’s need, and solving complex banking issues. The aim is to build long-term relationships based on trust through serving our clients. One of the main aims of the ongoing branch renovations is to create a more comfortable, ergonomic and discreet environment. The Client Oriented Programme aims to achieve this. At selected branches, digital education for clients was treated as a priority in order to encourage them to carry out routine transactions using electronic channels. In the same 37 In addition, OTP Pénzügyi Pont and OTP Ingatlanpont have 6 and 30 customer service points, respectively, and Merkantil Bank has one bank branch. INTEGRATED ANNUAL REPORT 2023 152 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) programme, we also increased the frequency of customers being served by dedicated advisors; this is facilitated by a redesign of the queue management system, which has made appointment scheduling easier. The results of the changes are very positive, with the average service time for cash payments of up to HUF 1 million reduced by around 30 percent, to 4.1 minutes, and branch waiting time reduced to 6.5 minutes. Several members of the Group prioritised the development of more efficient branch operating practices, including a reduction in waiting times. We aim to serve our customers within 10 minutes in 80% of cases. Around half of all group members met this target during the year. Our Croatian subsidiary saw a significant increase in branch traffic in the first months of the year due to the introduction of the euro in 2023; while this resulted in longer waiting times, by the second quarter more than 70% of customers had to wait f or no more than 10 minutes. The Montenegrin and Serbian subsidiaries started to measure waiting times, which in itself improved the results. Our Montenegrin bank also reorganised its branch processes and centralized the servicing of large corporate clients. In order to provide greater confidentiality (an important consideration for customers), the parent bank started to roll out to its nationwide branch network the use of ambient music. This is to make sure that customers do not overhear what is being said and also feel more relaxed while waiting. Customers interested in taking out real estate loans had access to OTP Bank’s remote expert system at 117 smaller branches in 2023. With the help of this system, the residents of micro -regions can receive high-quality services at our branches as they can consult with our well-trained and highly experienced specialists via videophone. Through the branch video banking service, customers can contact branch employees remotely, from their homes. SI SKB worked with property agencies to set up a network of outsourced mortgage lending experts, who can assist borrowers effectively in the process of buying real estate as they are closer and more accessible to customers. UZ RU In Russia, self-service terminals are available in all branches for banking transactions, while the Uzbek subsidiary bank now offers digital internet banking to its corporate clients. BG SI RS RO Advisory functions are the priority for cashless branches, the number of which is constantly rising. In 2023 the number of cashless branches reached 28 at group level, with 16 cashless branches in Hungary, 5 in Bulgaria, 3 in Serbia, and 2 each in Slovenia and Romania. Cash transactions can be executed in such branches at the smart ATMs provided. In addition to electronic channels, ATMs now play an increasingly important role in routine financial transactions. The number of ATMs has increased as a result of acquisitions. SI Since March 2023 clients have been able to withdraw cash and check their balances free of cha rge using their Visa or corporate debit cards at the ATMs of NKBM and SKB in Slovenia. Since July clients have also been able to withdraw cash with their Visa debit cards free of charge from OTP Bank ATMs. The Banking Group is continuously and dynamically increasing the number and proportion of cash-in ATMs, which provide a wide variety of other financial services besides accepting cash deposits. In 2023 Hungary achieved the target of having at least one ATM in every bank branch where clients ca n both withdraw and deposit cash; the total number of such machines reached 425 by the end of the year. The amount deposited at ATMs is growing dynamically, up 19% in 2023 compared to a year earlier. The increase in the number of cash-in ATMs continued at several subsidiaries; more than 1,100 (~20%) such machines were available to clients across the Group. GRI 3-3, FS13 Owing to its extensive branch network, OTP Group provides substantial access to in -person financial transacting for the populations of disadvantaged regions in several countries. Nevertheless, these regions have a lower concentration of bank branches and ATMs. Only some of the members of the Banking Group have information on how our competitors perform in these regions. 38 The Croatian subsidiary has fewer access points in both disadvantaged and non-disadvantaged areas than its competitors. The networks of our Serbian and Russian banks offer very similar coverage to the competitors. Our Ukrainian bank has two branches located in regions with low population density; these branches also have the special function of serving clients from the Hungarian minority. Formerly a state-owned bank, the subsidiary in Uzbekistan is present in all regions of the country and, in a comparison with its competitors , its ATM network is denser than its branch network. 38 No disadvantaged regions can be identified in Bulgaria and Slovenia. INTEGRATED ANNUAL REPORT 2023 153 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) Access points in disadvantaged regions¹ Branch ATM OTP Bank – Hungary² Number of access points (as a % of the total number of access points) Number of new access points (as a % of all new ones) Number of terminated access points (as a % of total terminated) Change from the previous year DSK Bank – Bulgaria N/A – there are no disadvantaged regions defined OTP Bank Slovenia (SKB + NKBM) N/A – there are no disadvantaged regions defined OTP Bank Croatia Number of access points (as a % of the total number of access points) Number of new access points (as a % of all new ones) Number of terminated access points (as a % of total terminated) Change from the previous year % OTP Bank Serbia Number of access points (as a % of the total number of access points) Number of new access points (as a % of all new ones) Number of terminated access points (as a % of total terminated) Change from the previous year % OTP Bank Albania N/A – there are no disadvantaged regions defined CKB – Montenegro⁴ Number of access points (as a % of the total number of access points) Number of new access points (as a % of all new ones) Number of terminated access points (as a % of total terminated) Change from the previous year % Ipoteka Bank - Uzbekistan Number of access points (as a % of the total number of access points) Number of new access points (as a % of all new ones) Number of terminated access points (as a % of total terminated) Change from the previous year OTP Bank Russia Number of access points (as a % of the total number of access points) Number of new access points (as a % of all new ones) Number of terminated access points (as a % of total terminated) Change from the previous year % OTP Bank Ukraine Number of access points (as a % of the total number of access points) Number of new access points (as a % of all new ones) Number of terminated access points (as a % of total terminated) Change from the previous year % OTP Bank Romania Number of access points (as a % of the total number of access points) Number of new access points (as a % of all new ones) Number of terminated access points (as a % of total terminated) Change from the previous year OTP Bank Moldova Number of access points (as a % of the total number of access points) Number of new access points (as a % of all new ones) Number of terminated access points (as a % of total terminated) Change from the previous year % 63 0 4 -6% 19 0 1 -5% 8 0 0 0% 0 0 0 N/A 0 0 0 N/A 42 0 0 0% 2 0 0 0% 42 0 0 0% 5 0 0 0% (18%) (0%) (29%) (18%) N/A (25%) (5%) N/A N/A (0%) N/A (0%) (0%) (0%) (0%) (6%) N/A (12%) (3%) N/A (0%) (44%) N/A (0%) (9%) N/A N/A 194 12 5 4% 28 1 1 0% 39 0 10 -7% 15 0 0 650% 0 0 0 N/A 5 0 3 -38% 25 7 1 N/A 49 1 0 2% 18 7 3 29% (10%) (15%) (7%) (6%) (4%) (7%) (14%) (0%) (200%) (13%) (0%) (0%) (0%) (0%) N/A (3%) (0%) (18%) (15%) (32%) (17%) (31%) (33%) (0%) (12%) (18%) (9%) ¹ Sub-regions and districts defined as such under the laws of each country, determined according to social and demographic indicato rs, and indicators related to housing and living conditions, the local economy and labour market, infrastructure and the environ ment. ² At this time, the branches/offices of OTP Ingatlanpont, OTP Pénzügyi Pont, OTP Merkantil and OTP Faktoring are not present in disadvantaged regions. 3.5 Accessible customer service ST5: 3-3 We seek to provide equal access for persons living with disability through services adapted to their special needs. In Hungary we have launched a dedicated project in preparation for the new Accessibility Act, which is to enter into force in 2025. OTP Bank reviewed its complex accessibility for disabled strategy in 2023. In a project launched to comply with the Accessibility Act, we assessed the prevailing conditions and identified the needs for improvement in 2023. There is greater need for improvement on our electronic channels, but investments are also needed in the branch network. Starting in 2023, we formulated and published our recommendations to the entire Banking Group on how to improve accessibility across all digital and physical channels and all disability groups. Our accessibility survey conducted in 2022 provided a solid basis for this accessibility for disabled project, in terms of both the physical network and digital accessibility for disabled. We organised a digital accessibility INTEGRATED ANNUAL REPORT 2023 154 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) for disabled convention in 2023 in order to raise awareness among our colleagues and lay the groundwork for accessible services. At our service planning day for employees, our staff had the opportunity to experience an accessible adventure park. We also plan to cover the topic of accessibility for disabled and equal opport unities in a video within our Finance Made Easy series (see @3.1). RU The Russian subsidiary bank revised its training on how to serve disabled persons. In 2023 we offered the following accessibility for disabled tools to the clients we served. To assist customers with reduced mobility: • Physical accessibility for disabled is provided in all branches in Hungary, with one exception 39. In Slovenia, all but three branches are accessible. With the exception of the Serbian and Albanian subsidiaries, more than 50% of the branches at our subsidiaries are wheelchair accessible. 77% o f the branches of the Banking Group are accessible. • We also strive to make ATMs wheelchair accessible. As of the end of 2023, 46% of the ATMs of the Banking Group were accessible 40. • The OTP Bank website supports one-handed use. We assist our blind and visually impaired customers as follows: • There is a tactile push button on the branch ticket dispenser at every branch of OTP Bank Hungary and the Croatian and Russian subsidiaries. The push button allows visually impaired customers to signal their arrival. At group level, 62% of queue management systems have a push button. A tactile strip helps locate the push button and navigation is assisted with Braille signs. • Tactile guide strips are available in 179 OTP Bank branches, while all of our Russian branches have a tactile sign at the entrance. • At group level, nearly half of all ATMs are Braille-enabled. Text-to-speech software is installed at 1121 ATMs of OTP Bank (60% of the total), and 39% of the Moldovan subsidiary’s ATMs provide audio support. We assist our hearing impaired customers as follows: • In Hungary, KONTAKT Interpreter Services can be used by customers in 167 branches; this service enables a sign language interpreter to assist with administrative tasks in the branch through live video chat. Utilisation of the service was still low in 2023. These interpreting services are available in 24 branches of the Serbian subsidiary bank. • An induction loop (signal amplifier) is available for clients using a hearing aid at 118 branches of • the parent bank, 11 branches in Croatia and at the Merkantil Bank branch. 11 major branches of OTP Bank and 29 branches of the Serbian subsidiary have colleagues trained in sign language. As a result of the accessibility for disabled improvement project, all OTP Bank branches will have laptops for video interpreting services as well as tactile guide strips for the blind. Digital accessibility for disabled is widely available at OTP Bank, Merkantil Bank, OTP Pénzügyi Pont, OTP Jelzálogbank and OTP Lakástakarékpénztár. The Web Content Accessibility Guidelines – WCAG 2.1 “A” level recommendations – were taken into account in the design, development and content editing of the websites in order to enable navigation with alternative devices and the use of text -to-speech software. Due to the technology used to develop them, the websites of the subsidiaries OTP Ingatlanpont, OTP Alapkezelő, OTP Egészségpénztár and OTP Faktoring already provide some accessibility features; when these websites are due for an update, accessibility criteria will be fully taken into account already in the design stage. The website of OTP Ingatlan Befektetési Alapkezelő Zrt. was under development as of the end of 2023; its new website will satisfy accessibility for disabled criteria. OTP Bank continues developing and adding accessible parts and components to its mobile application (on both Android and iOS) and to its internet banking site. The OTP Pension Fund website is accessible for blind and partially sighted people, while the OTP Travel and PortfoLion websites and mobile apps have certain accessibility features for blind and partially sighted people. 39 Accessibility for disabled is not feasible at this branch due to the listed building regulations and the characteristics of the building and its environment (there is a significant height difference between street level and the branch floor level, which are connected by stairs). 40 The collection of this information started in 2023, and data were not available for all subsidi ary banks. INTEGRATED ANNUAL REPORT 2023 155 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) Digital accessibility for disabled at foreign subsidiary banks was partially implemented during 2023, as follows. HR The Omoguru widget (mini app) operates on the website of our Croatian subsidiary; it helps customers suffering from dyslexia and reading difficulties understand the content of the website. The InternetBank and the MobileBank services include functions facilitating access for visually impaired users. BG, SI, RS, UZ DSK Bank’s website is accessible for visually impaired users. The website and InternetBank of the Slovenian subsidiary does not support automatic display changes, making it easier to understandin g the content. At the Serbian subsidiary accessibility is focused on the mobile banking application; the basic features have been adapted to support text-to-speech and speech synthesis. For the time being, speech synthesis is limited to English. On the Uzbek bank’s website visually impaired people can opt for a black and white version and increase font size; there is also the possibility to have text read out automatically in certain scenarios. RU The Russian subsidiary helps mentally handicapped people via the chat function and has simplified the language of its information leaflets, to which it has also added easy -to-read diagrams. There are notes in Russian made available to persons who have difficulty absorbing visual information. These options are provided on the website, in internet banking and mobile banking. INTEGRATED ANNUAL REPORT 2023 156 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) 4. ETHICAL BUSINESS PRACTICE Details of activities relating to material topics are presented in the following pages, along with their out comes and how their effectiveness is assessed. ST7: GRI 3-3 Compliance: Impacts: Through our practices we influence the reliability of the financial sector, the ethical and moral standards of our employees, and the prevalence of (financial) crime in gener al. The greater our weight on the market of a country, the greater the impact we may have; nevertheless, even where we are smaller players, we may have a pull effect through the good practices we implement. This material topic supports the achievement of the following SDGs: Engagement: We are committed to utmost compliance with the laws and to operating ethically. Preventing corruption and money laundering is important to us and we act with circumspection and take all the necessary steps when investigating potential breaches. We deal with customer complaints fully, quickly and fairly. An extract from our @Compliance Policy, our @Competition law policy, @Anti-Corruption Policy, our @Code of Ethics and related documents, and the @Human Rights Declaration are available on our website. Acts: Operating a network of compliance officers, continuous training of staff Further enhancements to our internal communications about changes in relevant legislation Minimum compliance standards and policies for all members of the Group Operation and development of the sanctions pre-screening function Complex, multi-channel compliance knowledge and awareness development for employees Revising the Code of Ethics and operating a whistleblowing system; delivering the related training and information Comprehensive anti-corruption programme and anti-corruption clause Revision of the Gift Policy Regular and individual conflict-of-interest checks More centralized pre-qualification of suppliers Fair complaints handling Stakeholder cooperation: Cooperation with financial control/supervisory/audit bodies and authorities, and the police in relation to the prevention and detection of crime. Complaint management, and cooperation with the Financial Arbitration Board. GRI 418: 3-3 Customer data and information security: Impacts: The secure processing of data also affects our customers’ financial welfare and may also have repercussions for the general levels of financial crime. By protecting the personal data of our clients, we respect their privacy. This material topic supports the achievement of the following SDGs: Engagement: Data protection and the protection and confidential processing of the personal data of customers are a basic and indispensable condition for the reliability of the Banking Group. Our goal is to protect the data of our clients and our IT systems as best as possible and prevent incidents. Our @Data Protection Policy available on our website. INTEGRATED ANNUAL REPORT 2023 157 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) Acts: Internal cyber security audits Security awareness raising among customers/residents and employees Continuous development of security systems and work processes, training of our employees Inclusion of stakeholders We cooperate with, among others, the National Police Headquarters (ORFK), ELTE University, and the banking associations of some countries. We use a range of tools and platforms to promote security awareness among our customers and staff. Details of activities relating to material topics are presented in the following pages, along with their outcomes and how their effectiveness is assessed. For our core principles and comprehensive objectives relating to compliance 41 and security, see @our website). 4.1 Compliance and adherence to laws and regulations We consider it a fundamental principle that the law, international standards and norms and ethical requirements must be adhered to. The purpose of the compliance function is to identify and manage compliance risks 42. The compliance role is performed by the Compliance Directorate. It works with a focus on the control and management of compliance risks associated with data protection, consumer protection, ethics, conflicts of interest, sanctions, money laundering and the capital markets. In 2023 OTP Bank merged its Data Protection and Consumer Protection departments. Their closer cooperation allows us to give more concerted attention to queries from clients and the authorities alike. A further aim is to ensure that data protection and consumer protection considerations are given ever greater priority when introducing products and developing processes. GRI 2-13 Our group-wide compliance policy demands that we place emphasis at all times on preventing compliance risks from becoming a reality. When an action or incident constituting a breach nevertheless occurs, we take appropriate and effective measures in order to address it. We are operating a group -wide compliance officer network. The Head of Compliance reports on compliance quarterly to the Bank’s Board of Directors, and annually to its Supervisory Board. In 2023 the relevant Hungarian subsidiaries implemented both the Legislation Monitoring Policy and the Competition Law Compliance Procedure. As regards the latter, competition law training will be provided to the management and staff of subsidiaries in 2024, and the centralized competition law training for foreign group members will also be developed. In order to respond quickly to changes in legislation, the Bank notifies all its regulation officers whenever a summary of changes in legislation is published. We are constantly on the lookout for information on opportunities and technical innovations that can make our operations more automated and fully compliant. This remains a goal for us in 2024 as well. We are constantly monitoring EU regulations and the changes taking place in the regulatory environment (including the recommendations of the European Banking Authority (EBA), the European Securities Market Authority (ESMA), the European Central Bank (ECB)) and examining and analysing all legislation applicable to the operations of the Bank and/or the Banking Group. We also monitor EU employment legislation and produce monthly/quarterly reports on the most important news regarding EU lawmaking that may have implications for the Banking Group in terms of capital markets, capital requirements and resolution matters. We produce weekly English-language briefings on changes to EU law in order to improve our compliance with legislation. Our foreign subsidiaries are expected to meet the same group-wide minimum compliance standards. These minimum standards are regularly communicated to the subsidiaries in a priority order. There is now consistency across the Group in terms of consumer protection, capital market compliance, data protection, conflicts of interest, ethics, sanctions provisions and compliance governance. In 2023 we reviewed how the minimum standards issued so far are applied in practice across the Banking Group. In the area of governance, we contributed to the drafting of a Corporate Governance Manual for banks, based on certain supervisory requirements (the MNB’s Green Recommendation, the EBA Gui delines on 41 Compliance with legislative requirements and international norms and standards on ethical business conduct 42 Compliance risk is the risk of potential legal consequences, supervisory or other official sanctions, significant financial l osses or reputational damage due to a failure to adhere to legislation or other non-legislative standards and internal rules applicable to financial organisations. INTEGRATED ANNUAL REPORT 2023 158 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) internal governance); the Manual is intended to ensure (among other things) better compliance with ESG regulatory requirements. In capital market compliance a number of small improvements were made to combat insider trading and enhance market monitoring and the oversight of personal transactions. In 2023 the personal transaction reporting practices of employees involved in investment service activities were audited. As a result of this audit, there was a demonstrable further improvement in compliance awareness. In 2024 we will review our internal regulation on capital markets compliance and update and automate capital markets compliance processes. We have further strengthened our sanctions pre-screening. Having switched from World-Check Online to World-Check One, the entire Banking Group now has access to a wider database and screening criteria when carrying out the simplified identification of sanctioned and high-risk corporate clients; this has strengthened our first line of defence further. An in-house collection of questions and answers (FAQs) about sanctions was developed for guidance purposes, intended primarily for the corporate business line. In 2023 we revised our sanctions policy, which now allows for a more sophisticated risk assessment ( four-tier risk rating). The new rules will enter into force in early 2024. The practical application of the compliance checklist for the detection of sanction risks is now being monitored at the subsidiaries in order to ascertain whether they comply with the relevant expectations of the Group. During the compliance risk assessment performed annually in two separate cycles, we did not identify any high risks that would require Group-level action in 2023. The assessment of ethical and corruption risks is also part of the risk assessment process. The result of the assessment is forwarded to the Group Operational Risk Management Committee and it is also a part of the annual Compliance Report. Where high-risk areas are identified, we expect the relevant functional areas to draft and implement action plans. The compliance risk assessment system is supported by an IT application. Enhancing compliance awareness GRI 2-15 Training the employees – based on identical principles across the Banking Group – is one of the key elements of enhancing compliance awareness. The training of the employees is monitored and where deficiencies are identified, arrangements are made to update or transfer knowledge, as necessary. Special training courses are also provided on a continuous basis with a focus on specific compliance topics. Mandatory compliance trainings at OTP Bank: • Compliance orientation material – Content: compliance function and organisation, ethics and conflicts of interest, personal transactions, market abuse, “Chinese wall” rules – Timing: a mandatory requirement for every newly hired employee when they come on board. • Compliance I. training material – Content: compliance risks and policy, Code of Ethics, non- discrimination and conflicts of interest, forms of insider trading and market abuse – Timing: annual refresher for all staff • Consumer protection training – Content: main rules and their application, damage to reputation, customer loss, avoidance of consumer protection fines – Timing: annual refresher for all staff • Data protection training – Content: the importance of data protection, data protection organisation at the Bank, processing of personal data, data impairment – Timing: annual refresher for all staff • High-risk transactions – Content: transactions under sanctions and sensitive transactions – Timing: annual refresher for staff concerned The compulsory training courses are followed by tests in which a score of at least 70% is required. Failure to complete the training may – after several warnings – result in consequences under the labour law. Compliance awareness raising was organised by the parent bank and delivered in the following channels: • A series of articles on the internal communication platform: in 2023, these articles focused on the Code of Ethics, conflicts of interest, gift policies and whistleblowing. • Newsletters for the Compliance Officer Network. • Compliance Officers’ Forum: IT platform with important information, training materials and newsletters. • Compliance Officers’ Professional Conference: annual professional training. • Two international compliance conferences for the top compliance officers of foreign subsidiary banks. • Training on the use of the sanctions screening system, money laundering, sanctions -related and sensitive transactions, and data protection. • Study visits for employees of subsidiary banks for the purposes of mutual knowledge sharing. • Consumer protection workshop for compliance officers of the Budapest region to assess the problems and risks identified by them. In addition to the above, the subsidiary banks implemented several measures of their own: INTEGRATED ANNUAL REPORT 2023 159 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) BG The Bulgarian subsidiary bank expanded its network of compliance officers in 2023. It delivered general and targeted compliance training courses on subjects including sanctions, conflicts of interest and data protection. SI In Slovenia, SKB Bank organised a comprehensive campaign about whistleblowing. At NKBM, compliance staff visited the branches. HR The Croatian subsidiary organised a whistleblowing campaign to promote ethical behaviour and compliance with the Code of Ethics. AL Following the merger with Alpha Bank, the Albanian subsidiary restructured its compliance department in 2023. All employees declared whether they had any conflicts of interest arising from the merger. The 43 conflicts of interest declared were analysed and recommendations for solutions were made to the employees concerned and their superiors. Compliance staff received more training on sanctions and embargoes; this was followed by further development efforts and awareness-raising campaigns in several relevant departments of the organisation. Campaigns and training courses were held on the subjects of whistleblowing, ethics and gifts. ME In Montenegro, training was provided on topics such as data protection, sanctions, ethics, conflict of interest, etc. Regular one-to-one training sessions were introduced for new hires. RO The Romanian subsidiary introduced internal consumer protection training and tightened control over consumer protection content in the complaint handling process. MD In Moldova a new whistleblowing channel was introduced and business ethics training was delivered. Code of Ethics and reporting of ethical offences GRI 2-23, 2-24 The basics and principles of ethical business conduct is summarized in the @Code of Ethics. Our Code of Ethics was significantly revised in 2023 through a restructuring of its content. A new chapter summarizes what is expected of employees in terms of ethical conduct, and a separate chapter sets out the business ethics commitments of OTP Group. A separate document was created to summarize the external guidelines, legislation and internal documents applicable to the Code. We also created our group-wide @Partner Code of Ethics, the purpose of which is to provide clear and unambiguous guidelines and expectations on ethical business conduct for those who enter into a business relationship with OTP Group. OTP Group aims to ensure that all its suppliers, business partners, agents and other contractual partners undertake to comply with the provisions of the Partner Code of Ethics (or equivalent own regulations) by accepting the General Terms and Conditions, which form an integral part of the contract with the OTP Group member; alternatively, they may make this commitment under a separate clause within their contract or in a declaration of acceptance. The foreign subsidiary banks and the relevant subsidiaries in Hungary started the implementation of the Codes in 2023. The mandatory compliance training course was updated with additional questions on the new sections of the Code of Ethics and t he Partner Code of Ethics, and all employees were informed of the changes in newsletters. GRI 205-2, 2-15 All new employees, executive officers and sales agents are required to sign the Code of Ethics to familiarize themselves with it and to accept it. Some members of OTP Group run dedicated training courses about the Code of Ethics. Completing this course is mandatory for new hires and sales agents within a certain time limit of starting to work for us. The Code of Ethics, the reporting of ethical breaches and legal infringements, and the issue of conflicts of interest are all included in the compulsory annual compliance training. GRI 2-26 Every bank of the OTP Group operates a whistleblowing system. The conditions for filing whistleblowing reports and the relevant contact information are provided in the Codes of Ethics, which are published on the banks’ websites, or in the accompanying documents detailing the reporting procedures. On the parent bank’s website, detailed information is provided in a dedicated document entitled @OTP Bank Plc’s whistleblowing system. Whistleblowing reports may be made anonymously as well. A new group-wide online whistleblowing platform was also developed and tested in 2023; it will be launched in 2024 and may be used to report to OTP Bank Plc., its subsidiary banks and the relevant subsidiaries in Hungary. Reports received by complaint management regarding matters of relevance to the Code of Ethics or the Bank as a whole are transferred to the Ethics Department on the basis of a separate rule. The Banking Group received a total of 180 notifications in 2023 via its whistleblowing hotlines. Together with cases carried over from previous years, a total of 176 reports were closed, of which only 60 cases were categorised as ethical issues. We found 24 cases of ethical offense, of which eight occurred at OTP Bank, seven at DSK Bank, one at the Albanian, three at the Uzbek and two at the Russian subsidiary bank; three took place at Merkantil Group. INTEGRATED ANNUAL REPORT 2023 160 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) The Code of Ethics prohibits all forms of discrimination. The Bank is making efforts to create a working environment in which individual differences are accepted and appreciated. Any negative discrimination based on a person’s actual or perceived characteristics or traits is prohibited. GRI 406-1 Four reports relating to discrimination were submitted to OTP Bank and one each to DSK Bank and the Moldovan subsidiary. All six cases were investigated and one of them (at OTP Bank) was substantiated. It involved an employee who had committed an ethical offense by using discriminatory language in an internal letter. GRI 410-1 Training on the Code of Ethics, including requirements pertaining to human rights. 84% of security guards, who are either employed or subcontracted by the Banking Group, have received training on the Code of Ethics. 73 percent of the security personnel engaged through subcontractors received such training across the Group. Training coverage has been complete at OTP Bank and its Bulgarian, Serbian, Albanian, Ukrainian and Moldovan subsidiaries. There is no training for outsourced employees at SKB Bank in Slovenia and at the subsidiaries in Uzbekistan, Russia and Romania. At NKBM of Slovenia and the Croatian and Montenegrin subsidiary banks, some but not all security guards employed through subcontractors attended such training in 2023. Anti-corruption activities OTP Group is committed to combating corruption and has declared zero tolerance towards all forms of bribery and the gaining of unfair advantages. Our Compliance Policy includes our @Anti-Corruption Policy. The policy is also available on the group member companies’ websites. The policy lays down the principles of the Group’s anti-corruption activity, identifies the areas particularly exposed to the risk of corruption and serves as a core document for the formulation of the regulatory documents required for the Banking Group’s anti-corruption efforts and for the anti-corruption activity of the employees concerned. The basic principles and provisions laid down in the policy are applicable across the whole of the organisation of each group member, fully covering all facets of their operations from the drafting of their internal regulatory documents, to the contracts to be concluded with their partners, to all actions of every individual employee, in all of the activities of the group members. The scope of the policy covers all employees and contracted partners of the group members as well as all other persons participating in the performance of the ir activities in any way. We launched a comprehensive anti-corruption programme in 2023 We drew up an action plan to identify what activities and areas should be inspected on a risk basis. Implementation of the programme has started and will continue in 2024. We produced an anti-corruption clause, which stipulates that our partners must always report if they become subject to corruption proceedings and that OTP Bank will have the right to terminate the contract in such a case. In addition, partners must explicitly state that they will not use the money received from the Bank for corruption. The clause was added first to the Corporate Business Rules, which the Bank’s partners must sign off on when they conclude a contract with us. In 2024 this clause will also be added to the General Contracting Terms and Conditions for suppliers. Derogations from the clause may be allowed only in exceptional and justified cases (and subject to informing Compliance), at the sole discretion and under the risk and responsibility of the contracting organisation. When the Code of Ethics was revised, a Gifts Policy was added as a new annex; this Policy sets out the detailed rules on business gifts and invitations. We imposed a lower cap on gifts, linking it to the definition in the Income Tax Act on what constitutes a small gift in terms of value (HUF 23,200 in 2023). Our foreign subsidiary banks also linked their caps on gift value to the applicable legislative provisions, if any. All countries have values similar to the one applicable in Hungary. A change was introduced to the way gifts handed over in the customer area should be reported, with the aim of increasing the willingness to report such instances. Invitations to events must always be reported to Compliance, and the departme nt will decide on its acceptability. Since 2023 OTP Bank has been sending out transparency information to partners invited by it to a certain subset of events (selected based on value and/or type of event). GRI 205-2 OTP Bank’s Code of Ethics also defines and prohibits all activities involving, or relating to, corruption and lays down rules relating to gifts. The annual compliance training, which is mandatory for all employees, also covers corruption via the Code of Ethics. Each year the members of the managing bodies sign off on the Code of Ethics, i.e. they are fully informed. They do not receive training. All of our tied agents and suppliers were given information on our Code of Ethics at the time of contracting, which may have taken place in 2023 or in p rior years. About 98 percent of contractual partners (~15,240 agents, ~21,560 suppliers) were provided with information on the relevant INTEGRATED ANNUAL REPORT 2023 161 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) provisions of the Code of Ethics and the Anti-Corruption Policy during the year – either directly or on the websites of OTP Bank and its subsidiaries43. GRI 205-1 Corruption risk assessment was carried out as part of the compliance risk assessment process in the Banking Group, with one exception: at NKBM 44, risk assessment was carried out using an earlier system. There was no risk assessment at Ipoteka Bank. We assessed corruption risks in 459 (69%) of the Banking Group’s 666 organisational units. No significant corruption risks were identified in the risk assessment process. GRI 205-3 The Banking Group was not subject to any public lawsuits relating to corruption in 2023. There were two confirmed corruption incidents, one at OTP Bank and one in Merkantil Group. A branch employee of OTP Bank reported that she had received chocolates and small cash gifts on 5 occasions from a lawyer she regularly recommended to clients. An ethics procedure was launched and it established that ethical misconduct had taken place. At Merkantil Bank, a trader received indirectly from one of the bank’s partners some of the commission paid to that partner by the Bank. In both cases we took the necessary action and dismissed or sanctioned the employees involved. Lobbying It is through industry bodies, predominantly the Hungarian Banking Association and the Association of Investment Service Providers that OTP Bank participates in the reviewing of legislation concerning the financial sector and coordinating that review process. It also takes part in the work of the Corporate Governance Committee of the Budapest Stock Exchange. In 2023 the Bank registered in the EU Transparency Register, which shows what and whose interests the various organisations lobby for at EU level, and also provides information on the financial and human resources dedicated to these purposes. In 2023 we participated in, among other things, the drafting of the Hungarian ESG Bill, which is to implement the Corporate Sustainability Reporting Directive. Foreign subsidiaries are also members of local banking associations, while our Croatian subsidiary participated in public consultations organised by advocacy organisations. Since June 2023 the CEO of the Ukrainian subsidiary bank has served as Chairman of the Board of Directors of the Ukrainian Independent Banking Association. Supplier qualification Suppliers are pre-qualified by OTP Bank if the value of the procurement is expected to exceed a gross amount of HUF 1 million or, in the case of IT procurements, HUF 3.6 million. This pre-qualification system requires that the supplier has no public debts and that it complies with statutory requirements regarding health, security and environmental protection. Sanctions screening was integrated in the qualification process in relation to the war in Ukraine. In 2023 the pre-qualification process was centralized with IT support at 15 Hungarian subsidiaries. Extensive pre-qualification systems are also in place at DSK Bank, NKBM and SKB Bank, and OTP Bank Albania. Since 2022 NKBM has expected its suppliers to complete a separate ESG questionnaire. The minimum pre-qualification standard for other subsidiary banks was revised in 2023 and a group -wide policy was established. From 2024 onwards, our foreign subsidiary banks will be required to pre-qualify suppliers whose contract exceeds the sum of EUR 10,000. Ipoteka will apply the minimum standard from 2024. GRI 2-6, 205-2 The procurements of the OTP Group are related primarily to making sure that the requisites for the performance and sale of services are available. OTP Bank’s procurement policy declares the requirement of responsible and ethical conduct on the part of suppliers (see above, Anti -corruption activities). OTP Bank worked with 4,394 suppliers in 2023, whereas OTP Group had around 22,000 suppliers. The procurement strategy assigns special significance to sustainability considerations. The aim is to maintain business relations only with suppliers and entrepreneurs that undertake environmental and social responsibility in compliance with Hungarian and international treaties, standards and laws. The environmental aspects of procurements are listed in the Bank’s Environmental Policy. Details on our procurement principles are available on @our website. 43 A few small subsidiaries do not have websites. 44 Corruption risks were assessed among subsidiaries subject to consolidated supervision with OTP Bank Plc., covered by the group governance function of OTP Bank Plc’s Compliance Directorate. INTEGRATED ANNUAL REPORT 2023 162 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) Proceedings by authorities, and other legal procedures GRI 2-27 There were 3 major45 cases dealt with by the authorities/legal cases involving the Banking Group in 2023: • The MNB imposed a HUF 49 million fine on OTP Bank for shortcomings identified in its anti -money laundering and terrorist financing activities. Weaknesses were identified in relation to the reporting of suspected money laundering transactions, the internal control and information system and monitoring activities, risk assessment, customer due diligence practices, risk mitigation measures and money laundering prevention training. • The MNB carried out a comprehensive audit of the OTP National Voluntary Health and Mutual Fund. The audit found several deficiencies and a fine of HUF 9.5 million was imposed. • The Russian subsidiary bank paid fines totaling HUF 62.5 million for 148 cases of inadequate communication with debtors (interactions without consent, exceeding the permitted frequency of interactions, misleading communication). GRI 2-27, 206-1, 417-2, 417-3 Closed proceedings by authorities, and other legal procedures, fines paid, 2023 OTP Bank OTP Group violation of competition rules1 violation of consumer protection rules violation of rules on equal opportunity (not under the labour law) supervisory procedures violation of IT security / Cyber security rules violation of taxation rules violation of environmental rules violation of marketing communication rules violation of information provision rules violation of data protection rules violation of labour law rules violation of health and safety rules other proceedings Total 2023 Total 2022 Total 2021 Total 2020 Total 2019 All closed cases All cases closed with fines Fine paid No. of items 0 0 25 30 0 0 4 6 0 0 0 2 0 0 0 0 1 1 1 4 0 0 0 1 0 0 31 44 17 41 12 25 9 26 14 33 0 13.8 0 64.4 0 0 0 0 0.4 10.0 0 0 0 88.5 93 17.5 16.1 136.2 Fine charged for practice applied in 2023 Fine charged for practice applied in earlier periods HUF million 0 13.8 0 58.4 0 0 0 0 0.4 10.0 0 0 0 82.5 93 0 0 0 6.0 0 0 0 0 0 0 0 0 0 6.0 0 Fine charged for practice applied in 2023 Fine charged for practice applied in earlier periods HUF million 0.7 22.3 0 128.1 0 0 0 0.3 0.4 10.1 0 0 4.9 166.8 152 0.7 6.4 0 16.4 0 0 0 0 0 1.1 0 0 2.9 27.4 34 All closed cases All cases closed with fines Fine paid No. of items 2 2 42 232 0 1 155 214 0 0 0 5 0 3 1 1 1 1 5 20 0 7 0 3 8 8 214 489 117 358 74 452 66 168 71 2521 1.5 28.7 0 144.4 0 0 0 0.3 0.4 11.1 0 0 7.8 194.2 186 76.4 83.3 265.4 ¹ Also includes breaches of antitrust and anti-monopoly rules. The Interchange competition case reported in 2022 was still ongoing in 2023. The Romanian subsidiary bank had 9 competition c ases pending at the end of the year. There may be a significant cross-country difference between the administrative practices applied; hence the significant differences between the numbers of procedures. Data were presented in earlier years in a different way (in accordance with the GRI Sta ndards 2016 requirements), therefore comparability is limited. 4.2 Prevention of money laundering As a responsible financial service provider we spare no effort to make sure that the Banking Group is not used for money laundering. Money laundering is when attempts are made to conceal or cover up the origins of money originating from crime. Perpetrators or other persons typically try to use services of financial institutions to produce proof of the legitimate origin of the money. One of the main objectives of the anti -money laundering function is to ensure concerted action at a group level, based on a group-wide anti-money laundering policy. In accordance with the relevant AML regulations one of the main obligations of the Banking Group is to execute adequately in-depth customer due diligence actions. Its aim is to get to know the customer and the business relationship from the aspect of risks, and to identify transactions that do not fit in with the customer profile so constructed and that are thus suspicious from the aspect of money laundering. In the customer due diligence process we ask our customers for data to establish the identity and inten ts of the persons using the Bank’s services and the backgrounds of the various transactions. In accordance with the applicable statutory requirements we do not execute orders for customers who do not provide proof of their identity. 45 Major case: the fine charged in one case, or in multiple cases in aggregate, equals at least HUF 10 million. Cases in which n o fine is charged are essentially not categorised as major cases, but our member companies may decide otherwise. INTEGRATED ANNUAL REPORT 2023 163 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) In addition to legal compliance we continuously monitor the latest trends in money laundering as well as the modes of perpetration; we also introduce risk management actions to prevent money laundering. In 2023, the anti-money laundering prevention organisation was transferred from the Security Directorate to the Compliance Directorate. We have upgraded the former departmental function to a general departmental level, with a separate department to handle customer acceptance and transaction monitoring. We have significantly increased the headcount of the department. GRI 2-13 The anti-money laundering division provides monthly statistical data and explanations to the Anti - Money Laundering Committee, and prepares proposals on current issues at the Committee’s quarterly meetings. In 2023, we launched a new, more advanced version of our anti-money laundering monitoring system at OTP Bank. We have already begun providing this system to our foreign subsidiary banks as well. We have made targeted improvements to our international transaction screening system, in order to make it more efficient in handling transactions with Russian stakeholders. At OTP Bank, annual training on money laundering is mandatory for all branch employees and employees working at the head office who are involved in the activities defined in the Act on the Prevention and Combating of Money Laundering and Terrorist Financing (the “AML Act”) and are therefore legally required to undergo training. Special training materials have been prepared for branch staff, head office staff and senior staff. In addition to the compulsory annual training, a total of 38 online training sessions were held for a total of 731 new branch and corporate employees. In addition, the anti-money laundering division regularly delivers training for the new hires of the branches and pr ovides in-person training for branches frequented by high-risk customers. Employees who have completed the training act with increased awareness, identify risky customers and identify transactions that are suspicious of money laundering more easily. The foreign subsidiary banks also deliver mandatory trainings on the subject for all of their employees at least once a year. In three of the subsidiary banks, “only” customer-facing staff are required to complete the training. In the context of the fight against money laundering, OTP Bank is continuously cooperating with the competent domestic and international authorities and interest organisations. In the context of such cooperation arrangements we also share best practices, whereby all participants can improv e the effectiveness of their actions against money laundering. We are a member of the Europol Financial Intelligence Public Private Partnership; we have been involved in the organisation’s project to fight against human trafficking and sexual exploitation, working closely with the Financial Intelligence Unit. In 2023, we started working on the anti-terrorist financing workstream. 4.3 Complaint management GRI 2-25 We strive to achieve error-free customer service; we investigate and address the reported complaints. We aim to prevent complaints by continuously improving our practices. The regular (typically semi-annual) reports on complaints and their handling are also received by the top managers of our member companies. In order to prevent complaints, we assign great significance to the continuous training of our employees. We strive to investigate complaints faster than prescribed by legislation, and we aim to reduce response times. We constantly monitor and analyse the number, type, reason and response time of all complaints received. In the case of errors affecting multiple customers, or in the case of losses of larger amounts, the issue is notified to the division concerned, an action plan is prepared, and the progress of rectification is monitored. At OTP Bank, there are several types of complaints that can be promptly resolved, for which we provide immediate solutions that are acceptable to our customers. For customers who can be identified by e -mail address, we further accelerate the procedure by replying via e-mail. E-mail messages on the status of their complaints are sent to customers. The complaints function uses a continuous feedback process after the closure of complaint tickets, asking for feedback from customers via email regarding the solutio ns provided. In 2023, we have also introduced a performance management system for complaint handling. As part of this, we have reviewed our processes from a lean perspective, and created flowcharts to standardise them. The effectiveness of the changes is demonstrated by the significant reduction in the number of overdue cases, and there is further potential for a significant reduction in the amount of overtime previously required. In 2023, we began overhauling the IT system used for complaint handling. In a ddition, during the year, we held face-to-face meetings with the business areas concerned to find possible solutions to 5 of the most common complaints. INTEGRATED ANNUAL REPORT 2023 164 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) For credit card complaints, we will move from transaction-based to complaint-based reporting in 2023. A single complaint may be associated with multiple transactions, which is the reason for the significant decrease in the number of customer complaints compared to previous years. In 2024, we plan to improve our complaint feedback system, and aim to reduce both the number of complaints received and the per-complaint response time by 10 percent. BG SI RS AL ME RU RO Complaints management satisfaction measurement is in place in OTP Bank, the Bulgarian subsidiary bank, the Slovenian subsidiary bank NKBM, as well as the Serbian, Albanian, Montenegrin, Russian and Romanian subsidiary banks. According to our customers’ feedback, the methods and effectiveness of our complaint management is within the adequate range. BG The Bulgarian subsidiary bank has standardised its responses to the most frequent complaints. SI SKB Bank in Slovenia has created an e-learning curriculum on effective complaint handling, and has made it mandatory for all new entrants and existing employees. NKBM has introduced daily reminders to staff working on outstanding complaints. The process of delegating and following up on complaints has been improved. RS The Serbian subsidiary bank has introduced a new method of receiving and handling oral complaints. RO The Romanian subsidiary bank has introduced new complaint handling software, which has significantly reduced the number of errors. The skills of the staff dealing with complaints have been improved. MD The Moldovan subsidiary bank has improved the complaint handling skills of its branch manage rs. OTP Otthonmegoldások Kft. has restructured its customer service tasks to ensure fast complaint resolution. As a result, around 80% of legitimate complaints were resolved within 2 working days. INTEGRATED ANNUAL REPORT 2023 165 189,882302,166251,927245,502142,057125,242202,040155,299148,99473,559144,40684,47635,84873,43882,199050,000100,000150,000200,000250,000300,000350,00020192020202120222023Customer complaints, OTP Bank*number of complaintsclosednumber of substantiatedcomplaintscompensation awarded(HUF thousands)* OTP Bank, OTP Jelzálogbank, OTP LakástakarékpénztárThere were two complaints about accessibility, and no complaints about the transparency of the product structure. OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) Complaints handling procedures and definitions are being standardised across the Group and as a result, the data content of complaints handling gradually become more consistent. However, as cultural attitudes and financial literacy differ from country to country and shape customers’ complaint reporting habits, customer complaints data from different subsidiaries are not comparable. Own indicator Customer complaints Number of complaints closed Number of substantiated complaints Compensation paid¹ Amount of compensation per warranted complaint¹ Total number of complaints relating to accessibility for disabled Number of complaints related to product structure transparency 3 thousand units thousand units HUF millions HUF No. of items No. of items 20222 N/A N/A 367 2,300 20235 2019 2020 2021 452 513 589 244 274 358 224 131 188 916 480 500 N/A N/A N/A 16 N/A N/A N/A 12,7514 12,756 537 294 8,241 28,030 24 ¹ OTP Bank Croatia and OTP Bank Russia were unable to provide compensation figures. 2 HUF 7,947 million of the damages was paid by the Montenegrin subsidiary bank. 3 99% of complaints were registered by the Russian subsidiary; this included all complaints received in relation to the operati on of the product. 4 The Russian, the Romanian and the Montenegrin subsidiary, as well as the Financial Point, do not keep records of complaints relating to accessibility for disabled, and therefore could not provide such data. No data could be provided regarding the transparency of the product structure by OTP Bank, the Romanian and the Montenegrin subsidiary and the OTP Financial P oint. 5 The Montenegrin subsidiary bank was unable to supply data. Typical complaints At OTP Bank, the largest number of complaints received in 2023 was in relation to card fraud. Complaints related to current accounts, card charges, cash withdrawals and deposits were also common. BG At the Bulgarian subsidiary, most complaints were in regard to increased credit limits for credit cards, disputed online card transactions, disputed e-banking transfers, problems with e-banking services, misuse of personal data and fraudulent loans. SI At SKB Bank in Slovenia, the most frequent customer complaints were in regard to a change in the legal interpretation about the partial reimbursement of the cost of loans that were repaid early. Complaints about credit cards and online transfers (including fraud) were also common. Most of the complaints received by NKBM were regarding bank cards, ATMs and bank accounts. HR Most of the complaints received by our Croatian subsidiary bank were regarding the introduction of the euro; the vast majority of these complaints were received in January. RS Our Serbian subsidiary bank received complaints primarily regarding bank cards, bank accounts and loans. A significant number of these were related to fraud or incorrect credit card transactions. The most frequent subject of complaints regarding loans was changing interest rates. AL In our Albanian subsidiary bank, the majority of complaints were regarding the merger, as well as ATM and card-related complaints about how frequently these services were used. ME Most of the complaints received by our Montenegrin subsidiary bank were regarding card t ransactions, account management fees and the calculation of interest on loans. UZ The complaints received by our Uzbek subsidiary bank were primarily about loan contract amendments, the repayment of incorrectly deducted loan amounts, as well as specific is sues with mortgage, consumer and education loans. RU For our Russian subsidiary bank, the most common complaints received were related to the loyalty programme, disputed debts, transactions, as well as the functionality of the mobile app. UA Most of the complaints received by our Ukrainian subsidiary bank were regarding bank cards (not enough ATMs, not receiving text messages) and fraud. RO At our Romanian subsidiary bank, the most common complaints and problems were regarding product loans, current accounts and the quality of services provided. MD Our Moldovan subsidiary bank received complaints primarily about bank cards, ATMs, and the mobile application. INTEGRATED ANNUAL REPORT 2023 166 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) 4.4 Safe operation Safe and secure operation is a priority for out Banking Group. With that in mind, we assess and manage operational risks and ensure that we are strongly protected against fraud attempts. What with the expansion of IT services, IT and cyber security are becoming more and more important in the operation of our companies. In particular, fraud management and prevention has become crucially important. IT, cyber and bank security framework GRI 2-13 It is a fundamental principle of OTP Group that the primary purpose of our measures is to prevent and inhibit security incidents. The principles and main guidelines concerning security at the Bank are set out in the Security Policy. The Information Security Policy defines, inter alia, the theoretical objectives and application areas of information security, the principles of risk assessment, the requirements of compliance and those of the security awareness training, and confirms the Bank’s engagement to the continuous enhancement of the information security management system. IT security also includes cybersecurity. The Security Directorate reports annually on the security situation to the Board of Directors and Supervisory Board. The Group Information Security Policy, completed in 2022, has been successfully implemented by 9 out of our 10 subsidiary banks existing at that time, and is currently in the process of being implemented by our remaining subsidiary banks as well. The Bank also has a separate Anti-Fraud Strategy and Policy; anti-fraud processes are governed by a CEO Order. We operate an Anti-Fraud Competence Centre at OTP Bank, and we regularly hold on-line fraud prevention consultations with our subsidiary banks. We operate a working group at OTP Bank with the involvement of the Security Operations Centre (SOC), in order to seek solutions against data phishing methods committed via IT devices, and to make proposals for business divisions for mitigating risks. In 2023 we executed the Banking Group’s second annual Cyber Defence Programme (CDP), aimed at mitigating risks from the cyber space, primarily via the provision of group-wide services. The effectiveness of our cyber defences is measured using the NIST Cyber Defence Framework. The details of information security risk management are laid down in the regulation on the regime of IT logical risk analysis. We carry out a risk analysis every two years. In the case of newly introduced systems, before going live we conduct an annual vulnerability test for IT systems classified into the two highest -level security classes; moreover, vulnerability tests are performed on a weekly and/or monthly basis for the supporting operating systems. In 2023, our automated vulnerability scanning tool, task and staff were moved to the first line of defence46 and we began scanning mobile banking applications at the bank-wide level. The changes to the ICT (Information and Communication Technology) risk framework in 2023 were also reflected in organisational changes, facilitating a clearer separation of responsi bilities between the first and second lines of defence. A new ICT Risk Control Unit was established within the Credit Approval and Risk Management Division, under the Integrated Risk Management Directorate. This department is only responsible for second line of defence tasks. Within the ICT risk function, the ICT Risk Control Unit is responsible for defining the overall risk framework, as well as the related management and measurement policies, methodologies and standards. It is also responsible for determining ICT risk appetite and integrating ICT risks – including cyber risks – into the operational and overall risk framework, including risk strategy, risk assessment (methodologies) and the reporting framework. By the end of 2023, work was in progress on setting up the ICT Risk Committee, which have the necessary authorisations to cover the full range of ICT risks (including cyber risks). Our aim is to provide a more frequently used operational forum suitable for knowledge transfer, monitoring ICT risks, and developing ICT risk management, along with the development of standardised reporting for both the headquarters and our subsidiaries. Our independent organisational units vested with audit rights conduct an internal audit on compliance with IT security objectives, the implementation thereof, and the successful adoption and maintenance of the 46 The Bank applies the “three lines of defence” model for managing risks and implementing internal controls. The first line of defence holds t he primary responsibility for risks associated with the organisation’s operations, thus its adequacy is mostly ensured by employees and operational managers. The second line of defence monitors and assists the controls of the first line of defence. The functions of the second line of de fence include independent risk management, risk control, compliance assurance and certain internal security controls. The third line of defence is the independent internal audit. For more information, refer to @Responsible Corporate Governance Report INTEGRATED ANNUAL REPORT 2023 167 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) requirements. IT security maturity assessment is carried out at our foreign subsidiaries once a year, their results are summed up in executive summaries. To evaluate the effectiveness of security activities in 2022, we started on-site audits of the foreign subsidiary banks. In 2023, on-site audits were conducted at six subsidiary banks. The results were summed up in executive summaries and in reports for the foreign top managers. Thematic audits were conducted four times at our foreign subsidiary banks in an online questionnaire format on topics such a s security awareness, protection against malicious code, authorised and prohibited software, and application management. Cyber threat information is continuously gathered through Cyber Threat Intelligence. Cyber Threat Hunting can proactively identify in the cyber space and the internal network. • In 2023, we introduced the NIST Cybersecurity Framework at OTP Bank to help understand, manage and mitigate cyber risks and strengthens the protection of the networks and data. The system will be introduced in our subsidiary banks in 2024. • We introduced a central incident management and cyber threat intelligence sharing platform (MISP) at OTP Bank with the participation of MNB and the National Cybersecurity Office to gather, analyse and share information regarding cyber security incidents and malware. We plan to roll out the system to our subsidiary banks in 2024. In connection with the Group-wide brand and supply chain protection service (e.g. for identifying fake OTP websites or Facebook pages), in 2023 we have also activated the brand protection service on Meta platforms (e.g. Facebook). If a profile misuses OTP Bank’s visual and layout elements, we will report it via our official OTP Bank Facebook page. In the past, these have been blocked very quickly, often within hours. 15–20 profiles were removed every day. • • To effectively maintain information security we cooperate with the National Cyber Security Centre of the Special Service for National Security. We created the @ELTE-OTP Cyber Defence Industrial Research Laboratory (KIBERLAB), which had 7 researchers in 2023. Security incidents and their management In total, 856 information security or other cyber security incidents (involving unauthorised access) occurred in the Banking Group. In the vast majority of cases, no customer or employee data was compromised. In one case linked to OTP Mobil, 10,279 customers were affected, and additionally a total of 113 customers or employees were affected at the group level. There were no such incidents at OTP Bank. The scale of the cyber security incidents is indicated by the fact that we handled around 34,000 alerts, an d investigated 6,000 data leaks and 742 phishing reports (of which 88 were organised phishing campaigns). A considerable number of criminal acts or attempts are committed against customers by way of deception year after year. In these cases, the customers themselves provide the perpetrators with (or allow them access to) their confidential banking data. There were three common methods of perpetrating these offences in Hungary in 2023. • The perpetrators, impersonating OTP Bank employees, usually claim that a fraud (unauthorised transfers/debit card transactions) or sometimes a mistaken transfer is in progress, typically attempting to deceive the bank’s customers by phone. • They generally use phishing sites to exploit classified advertisements posted by the cust omers and obtain their Internet banking login details, then use this information to login to the customer’s Internet banking account and initiate unauthorised transfers. We prevent this by effectively detecting phishing sites. Internet advertisements offering get-rich-quick schemes are a way for fraudsters to obtain the customer’s money, and later their data as well. In response, we have made it more difficult to attach the device to an existing account, making it more difficult to commit fraud. • damage, HUF millions customer losses prevented, HUF millions Fraud against customers, OTP Bank 2022 2,901 883 2023 10,086 3,195 The global phishing campaigns and the resulting increase in customer losses are also reflected in the indicators of our subsidiary banks. • Preventing fraud involving unauthorised transfers initiated by the customer themselves is the most difficult, as the transaction is initiated from the customer’s own device, significantly reducing the number of potential fraud indicators. These events resulted in HUF 2.4 billion in customer losses, as well as HUF 344 million in prevented customer losses. Over 80 percent of customer losses occurred at our Slovenian subsidiary banks. INTEGRATED ANNUAL REPORT 2023 168 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) • The unauthorised transfers initiated by the perpetrators resulted in HUF 1,691 million in customer losses, as well as HUF 1,222 million in prevented customer losses. Over 50 percent of customer losses occurred at SKB Bank. The bank seeks to mitigate customer harm primarily through improving customer awareness, education and security checks and rules – in most such cases, customers receive no compensation. The MNB and the Financial Arbitration Board are also setting increasingly stringent standards regarding online financial abuse, in order to protect both consumer interests and the reputation of the financial sector. Own indicator Both OTP Bank and its subsidiary banks have a significantly lower ratio of card fraud to turnover than the European average published by Mastercard (OTP Bank: 0.0203%, subsidiary banks’ average: 0.013%, European average 0.04%47). The total amount of fraud at OTP Bank was HUF 4.1 billion, with an additional HUF 9.5 billion at the group level. OTP Bank prevented HUF 10.1 billion worth of credit card fraud, while the amount of unsuccessful attempted fraud at its subsidiary banks amounted to HUF 7.9 billion. The highest risk cases targeting the Banking Group included primarily credit frauds against OTP Bank, while our foreign subsidiaries were most commonly targeted by lending fraud, employee abuse and violent crime (ATM attacks, bank robberies). Of all the acts aimed at causing bank losses, expected bank losses related to credit fraud were the highest in 2023. Although the number of cases of lending fraud decreased significantly between 2022 and 2023, the expected bank loss due to lending fraud at our Ukrainian subsidiary bank increased nearly threefold. The number of employee misconduct cases halved in one year, and the related expected bank loss drastically decreased to one-tenth of its previous value: HUF 263 million. (This can be primarily attributed to the very high expected bank losses related to employee misconduct at our Montenegrin su bsidiary bank in 2022). There was an increase in the incidence of all main types of violent acts (bank robberies, burglaries, cash theft from ATMs, ATM vandalism). In comparison with the previous two categories, the expected bank losses associated with these forms of misconduct are negligible. We have taken a number of steps to reduce misconduct in 2023: • In order to effectively deal with the increased incidence of fraud targeting customers, the Security Directorate has implemented organisational and structural changes: - The responsibilities for handling fraud reports and taking immediate actions were transferred - from the Contact Center to the Security Directorate. In 2023, the department handling alerts from the real-time account and card monitoring system saw a headcount increase of 29 staff members, partly due to taking over responsibilities from the contact centre, and partly to handle the increased number of alerts. - To expedite the reception and handling of customer reports regarding fraud, as well as to increase customer satisfaction and thus prevent and reduce further potential losses, we have 47 Issuers page. INTEGRATED ANNUAL REPORT 2023 169 0.02030.0082700.0074070.0134900.0087000.0173000.0159000.0109000.0032000.0138000.0344000.00960000.0050.010.0150.020.0250.030.0350.040.045OTP BankDSK BankSKB BankNKBMOTP BankCroatiaOTP BankSerbiaOTP BankAlbaniaCKBOTP BankRussiaOTP BankUkraineOTP BankRomaniaOTP BankMoldova%Bank card fraud versus total turnover, 2023Card not present when fraud committedCard present when fraud committedEuropean average 2023 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) created a separate department of 33 people called the Anti-Fraud Support Unit. Here, specially trained employees answer incoming calls and take preliminary actions. • OTP Bank has signed a cooperation agreement with the National Police Headquarters (ORFK), establishing a 24-hour contact process to help the authorities take quick and effective action to bring offenders to justice. The main areas of cooperation include: crime prevention; education, training; the creation of an Anti-Fraud Academy; joint press coverage; joint evaluation and analysis; regular evaluation of offence patterns and trends, and the results of analyses; data provision, the establishment of a permanent on-call service to speed up the transfer of information. • We have extended and tightened the rules on financial transactions and transfers: - We have introduced third factor authentication (customers attempting to transfer a sum exceeding ten times their previous average transaction value – but no less than HUF 1 million – will need to provide am authorisation code sent via email). - Only a financial transaction can activate mobile banking services within 24 hours. - We have capped the daily card limit for micro and small business customers. - We have reviewed our existing rules for the bank card and transaction monitorin g system (PRM), amending them where necessary and introducing 26 new rules. We aimed to create real-time rules aimed at preventing the very first suspicious transaction. Where this was not possible, we created near real-time rules with more advanced habit checking and autobl functionality, providing a higher accuracy for alerts. The improvements to our rules have helped reduce the number of daily alerts by an average of 2,000 in 2023. In late 2023, we introduced a real-time link between the PRM and the card system, which is expected to make rule-making and operations more efficient. - With regard to the rules, we have developed new habit analyses to reduce the number of false alerts. • We have initiated developments in the use of customer asset-based data (SEON, Threatmark). • We have launched the Central Fraud Filtering System Project – as required by MNB. • We have created a new feature for our mobile banking services, allowing customers to suspend their account and card at the touch of a button, in order to prevent further losses. Improvements aimed at preventing online credit fraud: • Fraud victims: a new feature has been added to the system to clearly identify whether a customer has been a victim of online credit fraud in the past. If so, we will contact the customer over the phone if they try to take out another online loan. • Online attempts: Customers who have initiated a large number of online requests within a specified time period will trigger and automatic alert or block. Raising awareness among our staff and customers Since the awareness of our employees may result in the prevention of a lot fraud attempts, we laid particular emphasis on raising security awareness in 2023 as well. A lot of the relevant activities were executed in October, in connection with the European Month of Cyber Security. According to the Bank Security Regulations, annual IT security awareness training is mandatory for all employees at the group level, requiring the successful completion of an exam administered by OTP Bank. New employees are also required to complete the training. We typically review the training materials annually. In 2023, we conceptually and methodologically overhauled OTP Bank training materials, and produced a bank-specific video package with the engagement of a professional creative-film agency. The overhaul was followed by publication and backtesting. The original initial group of the course included nearly 11,000 active employees on launch day, of whom 92.5% successfully completed the course, while 808 individu als (7.5%) failed to complete it despite repeated requests. The overhauled training course has been well received by our employees. About 10% of those having completed the training also filled out the evaluation questionnaire, with 82% of respondents being very satisfied with the training, and 96% of them stating that the course content helps them in their daily work. From 2023 onwards, branch employees will receive on-site training in addition to the annual bank security e-learning training. In addition to general training, we also organised role-specific training courses, which likewise concluded with an exam. These were completed by 831 individuals. We have developed a curriculum for training security personnel. From 2024, branch security guards will receive in-person training, while other stakeholders (cash transporters; responders) will be sent the curriculum. INTEGRATED ANNUAL REPORT 2023 170 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) We have kept our employees informed of the latest fraud methods through our internal bank communication channels. During Cyber Security Month, we reached out to our employees with professional and awareness- raising articles, as well as roundtable discussions. For the fifth year in a row, we have organised a phishing simulation for the Bank’s entire employee community, assessing employee response to receiving phishing emails. In 2023, the simulation was performed group-wide. We also carried out a successful “abandoned thumb drive” test at our head office. In 2023, we organised two International Rotation Programmes for the security managers and employees of our foreign subsidiaries. The spring programme focused on information security, with four subsidiary banks participating. In the autumn, in line with the change in the responsibilities of the group management area, we implemented a programme covering several security areas, involving colleagues from seven subsidiary banks from different areas. Our subsidiary banks also make efforts to raise security awareness among their employees, in addition to mandatory training and phishing simulations. SI SKB Bank in Slovenia ran campaigns in the autumn and spring to raise awareness of security issues among colleagues. They also performed a phishing test. RS Our Serbian subsidiary bank organised a social engineering test for its employees, in order to fu rther improve their cybersecurity awareness. RU Our Russian subsidiary bank has published articles on key IT security topics on its internal channels. In addition to the Banking Group’s high degree of preparedness and our employees’ security awareness, our customers’ security awareness also needs to be raised. We continue to improve our methods for customer education. Specifically: • During the waiting time when customers are on hold, the Contact Center issues warnings for “Foxpost” fraud and fraudulent phone calls made in the Bank’s name. • Branch leaflets were produced to warn customers (100,000 leaflets). Branches have access to the internal Electronic Banking Security Portal, where staff will always be able to read information on the latest fraud trends and how to prevent them. • We have set up a dedicated phone number to help us serve customers affected by fraud more quickly and efficiently; this phone number is prominently listed on the bank’s website and on the login and logout pages of the internet banking interface. • The OTP website https://www.otpbank.hu/portal/hu/Adathalaszat contains detailed information on the various forms of fraud and misconduct. • We also have chatbots provide information to our customers on phishing and fraud, secure banking and credit card security. These provide our customers with easy access to thematically organised content and downloadable documents. • We have also added fraud warnings to the envelopes containing account statements. • During our branch training sessions, we reminded our administrators to inform customers about fraud. • On a few occasions, our employees have given public presentations on financial fraud. • In addition, we post alerts on Facebook, the Bank’s website, the internal Electronic Banking Security Portal, as well as other social media whenever new methods or stories of fraud are available. • Our three KnowledgeBank videos on data security received a high number of views (see @chapter 3.1). SI HR In cooperation with the Slovenian Banking Association and the Croatian Banking Association, our subsidiary banks also participated in the awareness-raising activities of the European Month of Cyber Security. In Slovenia, SKB Bank and NKBM organised a spring and autumn campaign, informing customers of existing dangers by email, as well as via mobile and online banking. RS Our Serbian subsidiary bank also used its communication channels to warn customers about fraud. They also published four videos on phishing, phone phishing, cyber-attacks and account fraud. AL Our Albanian subsidiary bank has implemented a social media campaign on secure online payments, focusing on credit cards in 2023. UA Our Ukrainian subsidiary bank participated in the communication campaign of the National Bank of Ukraine “Goodbye to fraud”. The bank financed the development of the campaign’s education programme, and also organised its own education programmes aimed at the general public. RO The IT security manager of our Romanian subsidiary bank gave a presentation at the Bucharest Cybersecurity Conference. INTEGRATED ANNUAL REPORT 2023 171 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) Protection of customers’ personal data The Banking Group applies the most modern solutions for data processing and data security and in order to prevent data leaks. The protection and processing of personal data are also a part of our Compliance Policy, in which the regular assessment of risks and the maintenance and improvement of awareness are discussed. Data protection is closely linked to fraud prevention and cyber security. We last renewed the Directive on the protection of personal data introduced in OTP Bank and our domestic group members in 2022. At OTP Group banks, dedicated data protection officers and data owners are responsible for ensuring compliance with the data protection requirements (e.g. supervising personal data processing, principle of data minimisation, the processing of high-risk data). To this end, data managers receive annual professional training. We naturally provide our customers with complaint handling channels for the event of fraud suffered as a result of the data management practices of OTP Group, while suspected ethical offenses (including hu man rights offenses) can also be reported via our whistleblowing system. 48 of the data leakage cases in the OTP Group occurred in OTP Faktoring Zrt., and resulted from the fact that the address provided by the debtor was used by a third party who obtained unauthorised access to personal data by opening the letter. A further 18 data leakage incidents occurred at SKB Bank, primarily due to the negligence of the bank’s administrators and a mobile bank configuration error. GRI 418-1 Abuse of personal data number of substantiated complaints by external parties number of complaints by regulatory authorities number of breaches of customer privacy number of data theft incidents number of organisation times data were lost by the OTP Bank OTP Group 2019 2020 2021 2022 2023 2019¹ 2020 2021 2022 20232 (cases) (cases) (cases) (cases) (cases) 0 0 0 0 0 3 6 0 0 0 0 0 0 0 0 0 0 0 0 0 0 33 0 23 0 1,045 1 0 0 1 20 35 29 2 2 277 128 22 61 17 0 23 31 0 1 43 21 73 2 2 ¹ Our Ukrainian subsidiary bank was unable to supply data. 2 Our Montenegrin subsidiary bank was unable to supply data. There is a considerable risk in on-line abuse based on deceiving customers – in such cases the customers themselves disclose their own confidential data (see above). 4.5 Tax payment This chapter describes the activities related to the following relevant topic: GRI 207: 3-3, 207-1, 207-2, 207-3: Tax payment Impacts: In the areas where we operate, we have an impact on state revenues and the tax practices of the sector. Through tax payment, the Banking Group makes a meaningful contribution to the provision of community services and the management of social inequalities, thus ultimately to socio-economic stability. This material topic supports the achievement of the following SDGs: Engagement: The OTP Group aims to achieve maximum compliance with the legal regulations on taxation; accordingly, it settles its tax liabilities in the amounts prescribed by those regulations together with all of its other tax-related obligations (e.g. data supply) in each country in which it performs activities or in which it comes under the local tax regulations for any other reason. Strict prohibition of tax evasion and of taking advantage of loopholes in the law in ways contrary to the purposes of those laws, is a key element of its corporate culture. We always aim to file tax returns in time, to fulfil our data supply obligations and avoid being fined. Acts: Implementation and continuous application of the OTP Group Tax Policy In Hungary, we have also contributed to the stability of public finances by bearing extra burdens (moratorium, bank tax, extra-profit tax) Meeting the requirements on taxation is included in the objectives of the organisation managers INTEGRATED ANNUAL REPORT 2023 172 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) Stakeholder cooperation: Interests relating to taxation are asserted via the Banking Association. As regards the interpretation of the legal regulations we even communicate directly with the authority and regulatory bodies. GRI 207-2, 207-3 The OTP Group’s tax policy defines uniform principles: it seeks to establish and maintain an open, transparent and trust-based relationship with the tax authorities. Our goal is to expedite the closure of audits, and provide high-quality information services. The @Tax policy which was established by OTP Group in 2022 and came into effect in 2023, applies to the entire OTP Group, every member of the group members’ management bodies and every employee of the Group, along with all natural and legal persons performing expert or consultancy assignments or agency activities for the Group. The Tax Policy presents the principles and practices followed by the OTP Group with respect to taxation (it is essentially a code of conduct within the framework of the law). The Tax Policy is based on, and is in line with the elements of, the Code of Ethics. Upon any impairment of the Tax Policy, an ethics offence can be reported. The Tax Policy is approved, and revised at least once a year, by OTP Bank’s Board of Directors, paying particular attention to changes in the regulatory environment and tax authority’s and courts’ practices, in the guidelines issued by international organisations shaping international tax policies and in international practices. OTP Group ensures the implementation of the Tax Policy through processes defined in group -level and local internal regulations, with the highest level accountable person being the Man aging Director (Chief Accountant) of the Accounting and Finances Directorate leading the taxation division. The taxation division is independent of the business divisions. GRI 207-1, 207-2 Owing to the complexity of the taxation rules and the constant change of judicial practice, taxation risks (e.g. tax deficit, fine) cannot be altogether precluded. Their management is regulated at the highest level by the Tax Policy. The Banking Group has no specific tax payment strategy. 4.6 Contribution to economic stability This chapter describes the activities related to the following relevant topic: GRI ST2: 3-3: Contribution to economic stability Impacts: The members of OTP Group are important participants in several markets within the CEE region and in Uzbekistan, and through their operations and results they have a significant impact on the respective countries’ economies and financial systems, as well as on improving the standard of living. This material topic supports the achievement of the following SDGs: Engagement: Stability is one of the most important values for the Banking Group, therefore it spares no effort to secure this. Our clear aim is to meet both regulatory requirements and competitive practices. We always aim to file tax returns in time, to fulfil our data supply obligations and avoid being fined. Acts: Traditionally high CET1 ratio High liquidity ratio Prudent risk management Low ratio of non-performing loans (see @chapter 3.2) Stakeholder cooperation: We follow regulatory requirements with the goal of maximum compliance, providing all necessary information in a transparent manner. We assign a high priority to answering investor and analyst questions. Own indicator OTP Bank’s capital strength and stability are also confirmed by the results of the stress test conducted by the European Banking Authority in 2023, with the assistance of the National Bank of Hungary. OTP Group was the only Hungarian-owned credit institution to have participated in the survey. OTP Group’s capitalisation results have improved slightly compared to two years ago, and the Group’s capital reserves would remain well above the current regulatory capital requirements over the horizon of the stress test. In INTEGRATED ANNUAL REPORT 2023 173 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) terms of CET1 ratio decrease over the three-year stress scenario period,48 OTP Bank achieved the 4th best result in the test from among the 70 banks examined, and ranked 13th in terms of its absolute CET1 ratio. Own indicator The CET1 ratio remained stable overall in 2023, despite the completion of the largest acquisition in the Banking Group’s history – the Slovenian NKBM transaction – and the equally significant acquisition of the Uzbek Ipoteka. The MREL, or the minimum requirement for own funds and eligible liabilities, is determined in collaboration with the resolution authorities of the Bank and its subsidiaries, representing a new level of regulatory expectations for banking resources. The level of the requirement varies from bank to bank, taking size and business model into consideration. The resources available for meeting the MREL requirement ensure that in the event of resolution, any losses are borne by the Bank’s owners and subordinated lenders, minimising the need for state aid. Our Bank has met the level of the MREL requirement required to be achieved by January 2024 through capital accumulated during normal operations and bond issuances on international and domestic capital markets. In 2023, we developed an internal regulation titled “Order of Management and Procedures Related to Resolution” (A szanálási szempontú irányítás és a szanáláshoz kapcsolódó eljárások rendje) to meet the corporate governance expectations required by the National Bank of Hungary in the event of resolution, in order to implement recapitalisation to the extent necessary. Throughout the year, numerous questions were received from investors and analysts, induced by the bank failures in the US and Switzerland. In all cases, OTP Bank was able to provide reassuring answers based on the low deposit concentration, the ratio of insured deposits, the healthy balance sheet structure, and its conservative (73%) loan-to-deposit ratio. The Banking Group’s presence in Russia is a matter of public interest, and we also provide regular and transparent information on this. Even under the most unfavourable scenarios, the situation of our subsidiary bank will not jeopardize the stability of OTP Group. GRI 201-4 In 2023, the Banking Group received subsidies in four countries. In Hungary, nine subsidiaries of OTP Bank received subsidies. NAGISZ Zrt., HAGE Zrt., Nemesszalóki Mezőgazdasági Zrt. and Nádudvari Élelmiszer Kft. received a total of HUF 3.3 billion in investment, agricultural and animal welfare subsidies. MONICOMP has signed a three-year contract with the National Agency for Research and Innovation for the lease of a supercomputing infrastructure. The total cost of the project is HUF 7.3 billion, with a total subsidy grant of HUF 2.6 billion. The second instalment of the aid (HUF 846 million) was received in 2023. The environment requires 40% less energy compared to other HPCs 49, which is exceptional at the regional level, and provides the opportunity to create GPT-level large language models, significantly supporting the Bank’s customer service, campaign management, knowledge sharing, and educational activities. By the end of the second year, a Hungarian-English, GPT-3 level large language model will be made available to the public sector, as well as to higher education institutions. In the course of additional training steps, the model will also be trained with the languages of the countries where OTP Group is present. Our Bulgarian subsidiary received state aid for financing their electricity costs. The Merkantil Group and OTP Factoring Zrt. received GINOP Plus subsidies for employee development through a European Union tender. OTP Travel received de minimis levels of subsidy, Foglaljorvost Online Kft. received SME Start Innovation (KKV Start Innováció) subsidies, and OTP Holding and Financing Malta used state subsidies for hybrid car procurement. Hungary Bulgaria Slovenia Croatia Romania Malta Total GRI 201-4 Financial assistance (HUF millions)¹ 2019 167 0 0 3 3 0 173 2020 50 0 0 5 14 0 69 2021 1,248 74 0 7 8 0 1,337 2022 2,363 721 74 5 0 0 3,164 2023 4,237 156 0 0 0 5 4,397 ¹ The tax allowance granted on the basis of the Hungarian Banking Group’s sponsorship of spectator team sports and performing arts, as well as the tax relief in Slovenia used for donations, are not included here as they cannot be interpreted as financial assist ance received by the Bank 48 common equity tier 1 capital 49 High Performance Computing INTEGRATED ANNUAL REPORT 2023 174 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) 5. RESPONSIBLE EMPLOYER This chapter describes the activities related to the following relevant topic: GRI 401, 404, 405, 3-3: Responsible employment Impacts: The Banking Group makes major contributions to improving labour market adaptability and competitiveness, sustainable development efforts, and socially responsible employer behaviour through responsible employment. The quality of life of employees (and those working in the sector) is fundamentally influenced by income, thus the remuneration practices of the Banking Group are a key factor. Ensuring gender equality also has an important impact on economic growth and a sustainable future. Working conditions and the workplace atmosphere also significantly impact stress levels, motivation and sense of security, which can have either positive or negative effects. Given the size of the Banking Group, the impacts are also felt in the broader community. This material topic supports the achievement of the following SDGs: Engagement: The Banking Group is committed to fair employment, stability, and performance-proportional, equitable remuneration sufficient for a decent living. The Banking Group considers its employees to be its most important asset, and seeks to promote their well- being and development. Ensuring the latter includes continuous training and development, while the former is guaranteed by a caring and family-friendly corporate culture promoting equal opportunities and a healthy work environment. OTP Bank’s HR strategy focuses on the employee experience. Acts Decent remuneration and a performance-based benefits system Flexible employment opportunities Strengthening non-discriminatory, inclusive attitudes Promoting gender equality (in training and development) Preparing action plans based on satisfaction surveys, and following up completed programmes Leadership and skills development Health insurance services, screening programmes, sports and recreational p ossibilities Stakeholder cooperation: The Group continuously monitors employee satisfaction. We take action based on employee feedback and inclusion. Our employees regularly undergo performance evaluations. We see ourselves as cooperative partners with advocacy groups. We cooperate with higher education institutions, professional organisations and service partners. Our interaction with supervisory authorities and agencies aims to ensure compliance with expectations. Details of activities relating to material topics are presented in the following pages, along with their outcomes and how their effectiveness is assessed. Further basic principles and comprehensive goals relating to employees are to be found on our @website. 5.1 Employment In 2023, the Banking Group faced numerous new challenges due to both internal changes and external factors. Our focus has been on comprehensive programmes supporting engagement and effective change management. Our goal is to prepare the organisation for the future. SI, UZ For OTP Bank, one of the biggest challenges in the field of human resources was presented by the growth of OTP Group. The integration of the Uzbek Ipoteka Bank and the Slovenian NKBM was the most significant change at the group level, affecting both international cooperation and the employees. During corporate integration, the Bank strives to treat its employees responsibly. Integrity and transparency play a key role in change management. We strive for open communication (about the causes, processes and consequences of change), create forums and platforms to facilitate dialogue, and support employees with a wide range of tools in adapting to the new environment. More information on this can be found in @chapter 5.2. INTEGRATED ANNUAL REPORT 2023 175 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) GRI 2-7 at the end of 2023, a total of 44,468 employees worked for the OTP Group 50, the majority in foreign subsidiaries. The 15% increase in the Banking Group’s headcount was primarily due to international acquisitions, which resulted in Uzbekistan’s Ipoteka Bank contributing 4,344 employees to the total headcount, and NKBM contributing 1,575. Proportionally, the 49% increase (247 employees) in the headcount of the Albanian subsidiary bank was also a result of a previous international expansion: the acquisition of Alpha Bank. Other group members experiences no change or only slight incr eases in headcount. There was a 10% increase in the headcount of the Montenegrin CKB, while our Russian ( -15%) and Ukrainian (-7%) subsidiary banks, as well as the DSK Group (-5%), experienced significant decreases in headcount. OTP Bank Russia’s headcount reduction continues to be driven by the significant decline in business activity, as well as decreases in the role of the physical POS, and the branch’s role as channel. The number of OTP Bank Ukraine employees has decreased as a consequence of the war th at broke out in February 2022. GRI 2-7, 207-4 GRI 2-7 Employee headcount (as of 31 December) Full time employees Part-time employees Employees, total Women/men ratio Employees with fixed-term contracts Employees with fixed-term contracts Employees with indefinite-term contracts OTP Bank 2021 2019 2020 Total Total Total Men Women Total Men Women Total Men Women 5,937 8,396 8,872 800 954 6,737 63% 9,228 3,487 60 9,318 9,826 10,078 3,547 35% 9,841 3,904 74 6,768 10,715 3,978 37% 9,654 3,678 70 6,531 10,516 3,748 36% 5,741 790 5,976 792 2022 2023 65% 64% 874 862 850 922 6% 4% 5% 3% 6% 4% 2% 6% 3% 2% 3% 562 419 491 115 376 460 88 372 282 61 221 8,756 9,407 9,587 3,432 6,155 10,056 3,660 6,396 10,433 3,917 6,516 The data are accurate and derive from our internal records. 50 Number of active employees. A part of the workforce – a total of 2,275 by the end of 2023 – will work as agents, mainly in Russia (2,119) and Ukraine (150). No employees are working in the Banking Group in regimes without guaranteed working hours. INTEGRATED ANNUAL REPORT 2023 176 13,821 5,251 2,501 2,590 2,840 748 550 4,344 6,853 2,276 1,818 871 5 Number of employees by country31.12.2023, total number of employeesHungaryBulgariaSloveniaCroatiaSerbiaAlbaniaMontenegroUzbekistanRussiaUkraineRomaniaMoldovaMalta OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) GRI 2-7 Employee headcount (as of 31 December) 2019 1 Total 2020 Total OTP Group 2021 2 2022 3 2023 Total Men Women Total Men Women Total Men Women Full time employees 36,027 36,364 38,504 11,524 26,980 36,458 11,547 24,911 42,236 14,565 27,671 Part-time employees 1,481 1,451 1,811 339 1,472 2,317 433 1,884 2,232 421 1,811 Employees, total 37,508 37,815 40,315 11,863 28,452 38,775 11,980 26,795 44,468 14,986 29,482 Ratio of women/men Employees with fixed-term contracts Employees with fixed-term contracts Employees with indefinite-term contracts 100% 100% 100% 29% 71% 31% 69% 34% 66% 7% 6% 6% 4% 7% 4% 2% 5% 3% 2% 4% 2,633 2,283 2,338 426 1,912 1,646 272 1,374 1,372 246 1,126 34,875 35,532 37,977 11,437 26,540 37,129 11,708 25,421 43,096 14,740 28,356 1 Not including the figures of Expressbank and OTP banka Srbija a.d. Beograd. 2 Full consolidated group. 3 Including the entire consolidated group, without the figures of Alpha Bank The data are accurate and derive from our internal records GRI 2-8 Non-employed staff headcount, 31.12.2023. Temporary agency workers Other external workforce¹ OTP Bank 2022 88 1,090 2023 69 1,067 OTP Group 2022 157 3,589 2023 229 2,740 ¹ The figure is based partly on estimates. The reasons for the changes are not tracked at Group level. Independent workforce in legal terms include for the most part IT experts (developers, operators), trainers and other special ists performing other services, as well as students. GRI 205-2 A considerable number of sales agents (15,550 persons) are cooperating with the OTP Group in Hungary and in the region alike. Their numbers have decreased overall in 2023. The sales agent network remains more significant in Russia, as well as within a small group of the parent bank and domestic subsidiaries (OTP Financial Point, OTP Real Estate Point), and OTP Bank Romania. In Ukraine, the decline is due to the war situation, while in other countries it is typically due to the recovery from earlier inactivity and the expiration of contracts. New recruits and employee turnover GRI 2-7, 401-1 In spite of the unfavourable macroeconomic processes, the challenging international environment and the companies’ internal transformations, turnover51 continued to decrease both at Group level and for Group members. Turnover at the banking group level decreased to 20.8% in 2023, with the voluntary departure rate being 16.0%. Employee statistics GRI 401: 3-3, 401-1, Annex52 51 The statistics include termination of employment both by employee and employer, as well as retirement. Since turnover is trad itionally high among the sales agents of the Russian and Ukrainian subsidiaries, we also present their ratios without sales agents. 52 The companies having their registered offices in Malta are not indicated separately among the country data. No employee of th e Banking Group work in other countries. INTEGRATED ANNUAL REPORT 2023 177 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) INTEGRATED ANNUAL REPORT 2023 178 12.08%13.65%17.06%6.20%7.53%14.37%35.03%8.00%9.78%55.48%45.38%29.70%18.98%20.30%15.84%20.81%17.37%26.94%0%10%20%30%40%50%60%OTP BankHungaryBulgariaSloveniaCroatiaSerbiaAlbaniaMontenegroUzbekistanRussiaRussia –excluding agentsUkraineUkraine –excluding agentsRomaniaMoldovaOTP Group 2023OTP Group 2023 –excluding agentsOTP Group 2022Turnover, 2023employee turnover per country as a percentage of the closing headcount figure21.0%9.8%12.3%11.5%12.4%46.3%16.1%12.6%16.7%22.9%0%5%10%15%20%25%30%35%40%45%50%Under 30years30–49 yearsOver 50 yearsMenWomenTurnover ratio within specific employee groups as a percentage of the closing headcount of each category, 2023OTP BankOTP Group (including agents)16.6%18.5%20.2%7.1%9.0%15.7%32.0%10.4%12.3%44.7%43.7%19.5%14.8%18.1%12.6%20.8%19.2%0%5%10%15%20%25%30%35%40%45%50%OTP BankHungaryBulgariaSloveniaCroatiaSerbiaAlbaniaMontenegroUzbekistanRussiaRussia –excluding agentsUkraineUkraine –excluding agentsRomaniaMoldovaOTP Group 2023OTP Group 2023 –excluding agentsNew hires, 2023new hires per country as a percentage of the closing headcount figure OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) GRI 405: 3-3, 405-1, 205-2 INTEGRATED ANNUAL REPORT 2023 179 46.98%13.46%5.10%19.71%14.74%56.11%15.21%6.01%21.59%20.35%0%10%20%30%40%50%60%Under 30 years30–49 yearsOver 50 yearsMenWomenPercentage of new hires within specific employee groupsas a percentage of the closing headcount of each category, 2023OTP BankOTP Group (including agents)748379523283911004935261721486817951650%20%40%60%80%100%Supervisory BoardBoard of DirectorsSenior managersMiddle managersEmployeesSupervisory BoardBoard of DirectorsSenior managersMiddle managersEmployeesOTP Group*OTP BankDistribution of management body members and employees by gender, per level of position, 31.12.2023WomenMen* Calculated from parent bank and subsidiary bank bodies combined in the case of members of the Supervisory Board and the Board of Directors. Employee categories include all employees of the member companies. OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) Equal opportunity and workplace diversity GRI 2-10, 405: 3-3, 406: 3-3 OTP Bank’s strategy for gender equality was completed in 2021. In it, the Bank has set the following strategic objectives: - - - ensuring equal opportunities for all employee groups, creating an open and inclusive workplace, free from discrimination, supporting a diverse, professionally outstanding, and cooperative work culture. As part of the strategy, OTP Bank committed to increasing the ratio of women in its management bodies, appointing at least one female member to the Board of Directors and the Supervisory Board. The nomination process is carried out by the Nomination Committee based on suitability, leadership, and expertise, in accordance with the requirements laid down in the Credit Institutions Act. The Bank has committed to having at least 25% female candidates for group-level leadership succession. The strategic objectives will also be accomplished through a gender-neutral remuneration policy and the strengthening of a non-discriminatory and inclusive attitude through management training and internal awareness raising campaigns. According to the employee engagement survey, 82% of employees at the group level and 88% of employees at OTP Bank feel that professional success at the company is independent of gender, age, cultural background, ethnicity, and religion. Further actions and practices: • During the year, the ratio of female candidates in the succession planning for international and Hungarian priority manager positions was 30%. In the 2023 OTP Academy international talent programmes, the Advanced Leadership Program (33%) and the Strategic Risk Leadership Program (58%), the ratio of female employees exceeded 30%. • To enhance non-discrimination, those involved in recruitment took part in labour law and sensitivity training. As in previous years, the principle of an objective and discrimination-free process for attracting talent was reinforced by standardising our internal application process, allowing internal employees to participate in a selection process fully identical to that of external applicants. In 2024, OTP Bank plans to launch new diversity programs. Diversity awareness training materials will be prepared to help managers and employees eliminate unconscious biases. Women’s leadership development programs and the launch of the international Women Network will prepare and encourage women for higher leadership roles. Dedicated succession programs are also planned to strengthen the employment of women in digital and IT fields. INTEGRATED ANNUAL REPORT 2023 180 2192173354557362179337059674644251983916728240%20%40%60%80%100%Supervisory BoardBoard of DirectorsSenior managementMiddle managersEmployeesSupervisory BoardBoard of DirectorsSenior managementMiddle managersEmployeesOTP Group*OTP BankDistribution of management body members and employees by age, per level of position, 31.12.2023Over 50 years30–49 yearsUnder 30 years* Calculated from parent bank and subsidiary bank bodies combined in the case of members of the Supervisory Board and the Board of Directors. Employee categories include all employees of the member companies. OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) GRI 202-2 Proportion of women and members from the local community in senior management, 31.12.2023 Company OTP Bank DSK Bank OTP Bank Slovenia (SKB Bank + NKBM) OTP Bank Croatia OTP Bank Serbia OTP Bank Albania CKB Ipoteka Bank OTP Bank Russia OTP Bank Ukraine OTP Bank Romania OTP Bank Moldova Directorate Management ¹ Proportion of locals² (%) 100 88 Proportion of women (%) 9 13 Proportion of locals2 (%) 100 88 Proportion of women (%) 0 13 38 83 33 - 86 63 100 100 80 100 50 0 0 - 29 0 0 40 40 17 92 83 86 83 71 63 0 100 55 83 31 0 14 17 29 0 0 40 27 17 ¹ Management: In Hungary: the chairman of an enterprise elected by the management body in its managerial function and employe d by the enterprise, or the chief executive officer appointed to manage the enterprise and employed by the enterprise, as well as a ll deputies of that officer; abroad: the chief executive appointed to manage the enterprise, who is employed by the enterprise, as well as all deputies of that officer and the Heads of Division. ² Citizen of the relevant country. Many of the OTP Group’s subsidiaries have guidelines and/or policies prohibiting discrimination at the workplace and promoting diversity and equal opportunity. The policies on employee performance evaluation and financial incentives are also gender-neutral, consistently applying the principle of equal pay for male and female employees for equal or equivalent work across subsidiaries. BG The Bulgarian DSK Group launched the LaDySK initiative in 2023, in order to strengthen the economic and social role of women and support their careers. The community, consisting of 27 female leaders, has its own logo, mission, and vision. Its members have received special training, including on emotional intelligence, time management, and neuro-linguistic programming (NLP). The community also actively participates in charity initiatives within the bank. HR Our Croatian subsidiary bank published its Diversity, Inclusion, and Equality Policy on its @ website. In 2023, it developed the social pillar of its ESG strategy, in parallel with an assessment of its social impacts. Consequently, it reviewed its main internal regulations, supplementing them with provisions related to human rights and diversity. The bank’s employees participated in the Workplace Inclusion Champion educational programme organised by the Croatian Business Council for Su stainable Development, to implement a detailed Diversity and Inclusion (D&I) action plan in 2024, as part of achieving the goals set in the ESG strategy. AL OTP Bank Albania is committed to non-discrimination and the protection of vulnerable groups. In 2023, it signed a memorandum with UN Women 53, promoting gender equality. UZ In 2023, Ipoteka Bank had a Gender Equality Committee and a Women’s Committee, providing financial contributions and benefits to women. Women received free medical check-ups and vaccinations, as well as health care and sanatorium services for those in need. Retired employees and those with over 45 years of work experience receive special recognition and gifts, and once annually, financial support is provided to employees with disabilities. RO OTP Bank Romania’s brand philosophy as an employer, the #otpmindset concept, is based on diversity and equal opportunity. A total of 483 persons with disabilities were employed at the end of 2023. Within OTP Group, the DSK Group employs the largest number of people with disabilities (156 people) and OTP Bank Ukraine the largest ratio (5.5%). At OTP Bank employees with disabilities are provided by a monthly amount of HUF 10,000 i n the way of rehabilitation allowance in addition to the extra holiday stipulated in the Labour Code. OTP Group is committed to supporting career starters and, in connection with this, to cooperation with higher education institutions and students. Most Banking Group members regularly host trainees and students completing their practical training, and employ students temporarily. Within the framework of its cooperation with higher education institutions, OTP Bank actively participates in university mentorin g programmes, job fairs and student organisation events, as well as supporting lectures, research and study competitions. 53 UN Women is a United Nations organisation dedicated to empowering women and girls in the social, economic and political arena s. INTEGRATED ANNUAL REPORT 2023 181 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) Following the practice of previous years, the OTP Group employed 979 interns in 2023. Among the Group members, the Ukrainian, Romanian, and Albanian subsidiary banks welcomed the highest number of trainees in proportion to their headcount. OTP Bank operates a dedicated Trainee Program. In 2023, a total of 229 trainees and 300 students were offered employment, and 300 university students were provided opportunities to work as professional trainees in the branch network and central areas. Around 60 percent of young people who have completed an (apprenticeship) traineeship or student placement have been recruited by the Bank as staff. 23 percent of the employees who joined in 2023 were under the age of 25, thus the Bank offered employment opportunities to approximately 300 young professionals. RS The Serbian subsidiary bank cooperates with several NGOs for the employment of disabled and disadvantaged young people. Trainees were hosted through the Roma Entrepreneurship Development Initiative (REDI) programme, and at the end of 2023, they began collaborating with the UNDP (United Nations Development Programme) and the Forum for Young Disabled People. They helped to inform stakeholders about open positions and traineeship opportunities within the bank, and the bank’s employees participated in forums and conferences organised by the two organisations. A dedicated traineeship competition for young people with disabilities was launched at the end of the year. RO As a unique initiative, the Romanian subsidiary bank has launched the Hungarian Native Speaker Trainee Programme 2023. The programme gives Hungarian-speaking young people the opportunity to learn about the bank and the financial sector, and to gain experience in their profession. Students typically remain in the bank as employees after the mentoring and learning phase. GRI 2-30, 402-1 All members of OTP Group respect the rights of freedom of association and collective bargaining, and provide opportunities for advocacy in accordance with applicable local laws. Relations with advocacy groups are collaborative. 65 percent of OTP Bank’s employees are members of a union, with a group-level ratio of 40%54. The Bulgarian, Croatian, Montenegrin, and Uzbek subsidiary banks have a high rate of union membership. The majority of the Banking Group’s employees (70%) are covered by a collective bargaining agreement. For OTP Bank employees, this ratio is 97% 55. There are collective bargaining agreements in force at OTP Bank, DSK Bank, OTP Bank Serbia, OTP Bank Croatia, OTP Bank Romania, the Uzbek Ipoteka Bank, OTP Bank Ukraine, CKB, the Slovenian SKB 56 and NKBM Banks, and the Hungarian subsidiaries OTP Lakástakarék, OTP Jelzálogbank, NAGISZ and Velvin Ventures. As it relates to the minimum notice period regarding operational changes that could substantially affect employees, the banks of OTP Group follow varying practices in compliance with local requirements (see @Annex). Employees’ rights, policies, employment rules and practices are available to employees and are displayed in internal communication channels, on the relevant intranet pages. Labour complaints GRI 401: 3-3 During the year a total of 48 labour procedures were commenced against companies of the OTP Group, of which 36 procedures were closed by the end of the year. 35 of the cases closed were labour lawsuits. The compensation paid in 2023 amounted to 233 million HUF, including a fine for practices from a previous period amounting to 218 million HUF. In the case of CKB Group, a verdict was reached in favour of the plaintiff regarding an unlawful termination of employment in 2019 for compensation of lost earnings. The Russian, Ukrainian, Serbian, and Bulgarian subsidiary banks were also involved in the labour proceedings. 5.2 Employee inclusion, measuring engagement GRI 2-29, 401: 3-3 Continuous dialogue with the employees is a key element of OTP Bank’s HR strategy – we communicate through a variety of channels and in diverse forms, to get to know their needs, requirements and opinions and receive feedback at the same time. OTP Group places a high importance on employee satisfaction and strengthening employee engagement. Annual engagement surveys and targeted pulse surveys allow the effects of developments to be measured. 54 Slovenian banks are not allowed by national law to keep records of trade union members, so this is not included in the d ata. 55 At OTP Bank, the working conditions and terms and employment conditions of employees not covered by a collective bargaining a greement are also determined on the basis of the existing collective bargaining agreement. The working conditions and the t erms and conditions of employment of employees not covered by collective bargaining agreements at the members of the Banking Group are typically not determined on the basis of the collective bargaining agreement of the member company or other organisation. 56 Not the organisation's own collective agreement, but a sectoral collective agreement. INTEGRATED ANNUAL REPORT 2023 182 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) Own indicator OTP Bank conducted an employee engagement assessment in 10 countries applying the same methodology across the group, for the third time. 57 In 2023, a total of 28,990 employees took the opportunity to provide feedback, representing an extremely high (91%) response rate. While maintaining the participation rate, the Banking Group also managed to improve employee engagement and remain an attractive workplace in the labour market. Survey results: • Employee engagement level increased by two percentage points to 72%, compared to 76% for OTP Bank in 2023. • With this 2 percent increase, the engagement rate is approaching the global financial sector average (75%)58. OTP Group’s goal aims to reach the global 75th percentile of engagement, which was 78% in 2023. In addition to Hungary, the highest levels of engagement were found in Albania, Ukraine and Romania. Seven of the ten countries surveyed saw an increase in engagement compared to the previous year. • • As a result of the actions taken at group level, a larger proportion of employees (68% instead of 60%) reported positive changes in their environment as a result of the (previous) survey. Most respondents found it important that communication had become more open and more regular, leading to improved cooperation with colleagues. They also noted positive changes in terms of remuneration. 91 percent of respondents noted career opportunities, employee well -being and recognition as key factors in their engagement, and 72 percent of respondents (2022: 71%) believe that the survey will result in improvement initiatives. All employees received comprehensive information about the survey results, and were given the opportunity to provide feedback on it. This process serves as a basis for the 2024 action plan, focusing on the follo wing three areas: • providing career opportunities (by extending the job system internationally, creating transparent career paths, initiating international mobility), • employee well-being (reviewing and streamlining processes for welfare services, increasing efficiency), • and strengthening the involvement of senior management (reinforcing the dialogue between managers and employees). Additionally, each organisational unit must identify at least two to three specific goals that will provide an effective response to employee feedback. The importance of a feedback culture is increasingly significant in the Group’s operations, collecting feedback from members of OTP Group in a number of different ways beyond just the engagement survey. SI The Slovenian group conducted a pulse survey on the inter-bank integration process and a cultural survey to explore their employees’ views on the current and desired organisational culture. RS Our Serbian subsidiary bank has rolled out the Heartcount app – already tested in 2022 – to its 1,600 employees. Heartcount is a tool for efficiently collecting and analysing employee feedback. RU Our Russian subsidiary bank conducted employee surveys on various programmes, including gamification, health insurance, transparency of the bonus process, and the potential for internal collaboration. Open internal communication, change management For the Slovenian and Uzbek banks, internal communication played a crucial role in change management due to company mergers and integration into the banking group. Priorities included harmonising operations, strengthening cooperation and defining the desired organisational culture. In both cases, the aim was to make integration a predictable an d understandable process for employees. the necessary management steps towards SI The two Slovenian banks have embarked on a number of new activities to strengthen employee engagement. This included the introduction of “crossbank” team-building events, a new change management training programme for managers, regular meetings to strengthen communication and information sharing (monthly and quarterly business review meetings), and organising community -building 57 In Russia, the survey was conducted on a different platform and with some different questions. The response rate was 90%, and the detailed results are still being processed. The first survey in Uzbekistan will take place in 2024. 58 The Financials Avg benchmark contains six million responses from 116 companies of the world classified on the basis of the GI CS method. INTEGRATED ANNUAL REPORT 2023 183 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) events and activities (Bankathlon, Christmas events, health improvement programmes, mobi lity week) that can appeal to all of the employees of both banks. Organisational culture workshops were also held with managers to jointly define the core values and desired behaviours of the bank created as a result of the merger – which is planned for 2024 – and to incorporate them into performance management and moral recognition systems. RO In 2023, OTP Bank Romania held an internal event, the HR Open Days, to give colleagues the opportunity to ask questions about the bank’s market position and sales. A dedicated internal communication platform was also established for this purpose, named the “Dialogue of Colleagues”. 5.3 Career opportunities OTP Bank operates a uniform, consistent, transparent and equal remuneration and incentive structure. This is governed by the Job Framework. The job framework was implemented in the Bank and its Hungarian subsidiaries59 in 2022, with the Group-level international rollout slated for the end of 2024. The job framework defines the career paths offered by the Banking Group to its employees. Performance management and remuneration are linked to the wage brackets aligned to the career levels. The standardised system of criteria resulted in a job structure which is a lot simpler, more transparent and flexible than the structure it replaced. A new IT system supporting the system will also provide job maps, allowing employees to see the skills and competencies required for a particular position. In 2023, OTP Bank intro duced a uniform internal application framework across the company, supporting internal job rotation and transparent, horizontal career paths. GRI 404: 3-3, 404-3 The Bank provides a review of development goals twice annually to all employees as part of the performance review, defining the directions for personal growth and discussing development solutions. Among the subsidiary banks, this is fully implemented at the Serbian subsidiary bank, but only to a lesser extent at other member banks, resulting in 41 percent of employees receiving a career development review at the group level. Men and women are almost equally represented in the review, while by job category, 56% of middle managers and 39% of employees are included. 60 Talent programme We have developed a standardised talent development framework and manager succession planning scheme. In 2023, we introduced international talent programmes as part of the OTP Academy framework. OTP Academy Framework OTP Academy provides an opportunity for uniform, comprehensive, and high-level knowledge acquisition at the Group level. The aim of the programme is to build a high-quality international professional community, in addition to promoting professional and personal development. Each academy is designed to develop key skills at different levels of proficiency. However, a common feature is that, in addition to knowledge development, they also develop skills based on practical application, experience exchange, feedback, and development. The main objective of the professional academies is to develop key skills for business success along key job families such as risk management, digitalisation or business development. Leadership academies aim to create an international, cross-organisational community of leaders. As part of the OTP Academy programme, we have introduced several leadership development programmes at the Group level. For more information on international leadership talent programmes, see @chapter 5.5 “Training and education” (Advanced Leadership Program and Executive Leadership Program). Performance review GRI 404: 3-3, 404-3 Employee performance is assessed by the members of the OTP Group based on different methodologies. Regular feedback, linked to individual and corporate objectives and based on objective criteria, is fully implemented at OTP Bank and at several foreign subsidiary banks. Defining development objectives and assessing competences is a subject of discussion between the manager and the employee. The HR information system is used to set objectives and evaluate their achievement. The frequency and metrics of the performance evaluation process can vary by area (e.g., head office, sales, 59 For Hungarian subsidiaries where this was justified by the headcount of employees and the group-wide impact, including Faktoring Zrt., Merkantil Zrt., Jelzálogbank Zrt. and Lakástakarék Zrt. 60 OTP Bank Romania could not provide accurate data on the number of employees provided with career building overviews. Among to p managers the career building overview is, in most cases, no longer relevant, therefore no specific data on this are presented. INTEGRATED ANNUAL REPORT 2023 184 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) customer service, agile organisations), with each case governed by specific internal regulations. In the engagement survey, 71% (2022: 66%) of OTP Bank employees indicated receiving meaningful recognition for their achievements. OTP Bank is gradually introducing OKRs (Objectives and Key Results), aiming to develop and support a management feedback culture, in addition to achieving the company’s strategic goals. In 2023, the objectives and leader evaluations of approximately 3,600 employees were based on this methodology. The novelty of the system is that, in addition to organisation-specific goals, we can also set horizontal indicators and goals. Thus in 2023, the individual organisations have also defined indicators related to the development of financial literacy, as well as the enhancement of digital knowledge and skills. More than 95 percent of staff in the Bulgarian, Slovenian, Serbian, Albanian, Ukrainian and Moldovan subsidiary banks abroad received regular performance evaluations. 61 At the group level, 85 percent of women and 75 percent of men received performance evaluations in 2023. Broken down by job categories, 82% of senior managers, 87% of middle managers and 81% of employees received a performance rating. HR RS In 2023, the Croatian and Serbian subsidiary banks prepared separate training materials on giving and receiving feedback, aimed at developing both managerial and employee skills. 5.4 Remuneration, rewarding of the employees Benefits GRI 405: 3-3, 2-19, 2-20, 401-2 OTP Bank’s Remuneration Policy is in line with SRD II – it covers the whole of the organisation and includes a description of the decision making process relating to determination, revision and implementation, including measures aimed at preventing or managing conflicts of interest, the role of the Remuneration Committee; managers’ bonuses, the components of fixed and variable remuneration and the objectives for directors. The system of targets of foreign subsidiary managers were fully revised and the targets were harmonised, for 2023. Sustainability considerations were also taken into account in the process (see @chapter 1). In line with legislative requirements and its engagement to equal opportunity, the OTP Group consistently employs the principle of ‘equal pay for equal work’, including ensuring gender equality. OTP Bank’s gender - neutral remuneration policy declares that job-specific wage brackets are aligned with the level of positions and market practices in its wage setting strategy; regular wage audits control and ensure that no significant wage differences can emerge between the genders. OTP Group member companies typically provide the same benefits to full-time, part-time and fixed-term contract employees62. Members of OTP Group remunerate their employees at the rates customary in the market of the relevant country. Some of our employees’ pay is dependent on their measurable performance. Every Group member increased wages in 2023, by more than 5% in most cases. Nearly all members of the Banking Group also offer fringe benefits to their employees. OTP Bank’s remuneration practice differs from those generally applied by other market participants in Hungary: in addition to the annual pay rising process enabling ba sic wages to be regularly adjusted, the average bonuses are also significantly higher than the usual market rate. The renumeration structure of the Uzbek Ipoteka Bank differs from the Group’s practice, and harmonising it will be one of the tasks for the coming period. OTP Bank’s remuneration and incentive practices are closely linked to the newly introduced job framework. We operate a clear, consistent, transparent and equitable remuneration and incentive structure at all levels. Consultations and coordination with the trade union also take place in relation to remunerations. OTP Bank has had an employee stock ownership plan for years; it is used as a long -term incentive tool. At the end of 2023, 918 people were participating in the programme. RS In 2023, our Serbian subsidiary bank paid special attention to recognising and rewarding employees: it implemented wage increases among branch network employees, introduced a quarterly bonus as a regular form of remuneration, and applied annual performance-related salary adjustments. Additionally, it provided a flexible benefit (birthday leave) to employees on a trial basis. 61 In Ipoteka Bank in Uzbekistan, the performance management system will be implemented in 2024. 62 An exception is the practice of OTP Bank Russia, which provides part-time and fixed-term employees with life insurance, health protection, extra days off and other benefits only up to the level required by law, while full-time employees are entitled to these benefits. OTP Bank Albania provides the other benefits to full-time employees but not to part-time employees, and OTP Bank Serbia provides the health care benefit only to full-time employees. INTEGRATED ANNUAL REPORT 2023 185 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) GRI 405-2 Ratio of the basic salary of women to men, 31.12.2023 Women OTP Bank DSK Bank OTP Bank Slovenia (SKB Bank + NKBM) OTP Bank Croatia OTP Bank Serbia OTP Bank Albania CKB Ipoteka Bank OTP Bank Russia OTP Bank Ukraine OTP Bank Romania OTP Bank Moldova OTP Group¹ ¹ Average of the parent bank and the subsidiary banks. Men Senior managers 100% not interpretable 92.1% 100% 100% 99.8% 100% not interpretable 92.0% 100% 81.8% 100% 100% 78.2% 100% not interpretable 100% not interpretable 103.1% 100% 88.8% 100% 94.8% 100% 92.6% 100% Middle managers 95.8% 98.0% 94.2% 91.3% 87.0% 101.9% 85.7% 91.0% 85.0% 82.1% 90.8% 80.0% 90.8% Employees Average 98.5% 94.4% 98.1% 96.6% 84.0% 92.4% 87.2% 95.0% 84.0% 92.9% 93.3% 72.6% 92.4% 98.2% 94.5% 98.2% 96.3% 84.0% 94.1% 86.9% 94.0% 84.0% 92.4% 93.3% 74.2% 92.2% GRI 405-2 Total benefits for women compared to men, 31.12.2023 OTP Bank DSK Bank OTP Bank Slovenia (SKB Bank only) OTP Bank Croatia OTP Bank Serbia OTP Bank Albania CKB Ipoteka Bank OTP Bank Russia OTP Bank Ukraine OTP Bank Romania OTP Bank Moldova OTP Group¹ Men 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% Senior managers not interpretable 97.7% 105.8% not interpretable 86.0% 81.0% 70.8% not interpretable not interpretable 102.2% N/A 92.6% 91.0% Women Middle managers 93.4% 98.8% 98.0% 84.6% 85.0% 96.5% 87.3% 91.0% 87.0% 76.0% N/A 81.1% 89.6% Employees 97.8% 89.8% 99.7% 88.2% 83.0% 85.5% 92.7% 95.0% 92.0% 96.3% N/A 72.7% 92.7% Average 97.3% 89.9% 99.9% 87.8% 83.0% 87.5% 91.7% 94.0% 92.0% 95.3% N/A 74.4% 92.4% ¹ Average of the parent bank and the subsidiary banks. ME At the beginning of 2023, CKB introduced compensation for lower-paid categories of employees to keep wages stable in the face of inflationary pressures. A uniform 17% wage increase was introduced in the second half of the year, and the budget for bonuses was also increased. UA In Ukraine, due to the crisis situation caused by the war, the subsidiary bank provided accommodation compensation for employees during the forced relocation in 2023, as well as financial support and salaries for mobilised employees, a significant wage increase and a company discount on health insurance. OTP Social Foundation In Hungary, the Foundation provides help to OTP Group employees, (including pensioner employees) and their families in crisis situations. One-off, long-term or in-kind assistance (including medical care or support by a psychologist) is granted based on applications. Besides crisis situations, the assistance may also be requested for camps or start-of-school expenses. 5.5 Training and education GRI 404: 3-3, 404-2 In 2023, the Banking Group has placed a strong emphasis on leadership development and continues to offer a broad training portfolio to its staff. In 2023, the OTP Group spent more than HUF 4 billion on employee training. The average per capita training cost nearly doubled, as a result of the price increases and the intensive trainings for m iddle and top managers. The average training time was 34 hours/employee. Every single employee of the OTP Group was provided with training. The parent bank provided the most training in 2023, with nearly 80 percent of employees attending training beyond the mandatory courses. Leadership development One of the most important goals of OTP Bank’s HR strategy is to support and develop its managers as they play a key role in maintaining the cohesion, and ensuring the effectiveness, of the organisational units an d in change management. INTEGRATED ANNUAL REPORT 2023 186 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) In 2023, we heavily focused on international leadership training. In the Executive Leadership Program, the Advanced Leadership Program and the Risk Leadership Program, in addition to leadership development, we placed a strong emphasis on collaborative project work and community building. • OTP Bank, in cooperation with INSEAD, has implemented its first group-wide Executive Leadership Program, with the participation of 30 middle managers from 12 countries. The aim of the programme is for high potential middle managers to develop the skills and knowledge they need to reach senior management positions. The training gave them the opportunity to work on real projects, build their network of contacts and learn from experienced leaders (mentor s). • A total of 31 international strategic leaders from 9 countries participated in the Advanced Leadership Program. As part of the 9-month programme, participants learned from world-class experts from London Business School and worked in teams on comprehensive, group-wide strategic development projects. Excellent solutions in the areas of customer experience, digital innovation, talent management, international collaboration and leadership development were developed and presented at the International CEO Forum. The feasibility of projects is decided by the Executive Steering Committee of the parent bank. • Also in 2023, the Strategic Risk Leadership Program as part of the OTP Risk Academy international leadership development programme was completed. The 9-month training was attended by 24 risk managers from 10 countries, with the SEED Executive School involved in preparing them for the role of strategic leader. Participants also worked in teams on strategic programmes for banking group risk management. The results and proposals will be incorporated into the strategic planning of the area. The OTP Risk Academy, the first of its kind to be launched in 2023 among professional academies, is open to all employees working in risk management. More than 1,400 Bank ing Group employees have access to the basic module focusing on professional knowledge. Digital learning (11 e -learning) materials and webinars, which are uniform on group-level, cover the main areas of risk management. By the end of the year, more than 60% of the colleagues concerned had completed the training. OTP Bank will continue to expand its professional academies in 2024, including the Risk Academy, Collection Academy, Digital Academy and Retail Academy. ESG training In 2023, we created an ESG training course comprising five modules and targeting nearly 900 managers, with the inclusion of an external advisor. Available in English and Hungarian, the training covers ESG fundamentals and legal background, business opportunities, risk management, employer responsibility and ESG governance. 50 DSK Bank managers took part in a three-hour educational game on climate change, based on the IPCC reports. Comprehensive leadership development continues at the parent company headquarters, with regular forums, experiential learning and using the latest tools and methods. The Bank offers a targeted training portfolio for branch managers, geared to their specific challenges. The development of their problem solving skills is facilitated by a dedicated platform called E DUardo by simulating life-like situations, real-time feedback and interactive case studies. SI In 2023, the Slovenian Group’s leadership development programme also covered the area of change management to develop the competences of leaders to successfully manage significant organisational change. Professional training programmes and competence development Development of the employees’ professional expertise is one of the most important tasks at all group members. Participation in the professional and other training courses necessary for work performance (e.g. ethics, compliance, security, health and safety, environmental protection) is based on annual training plans. Training plans are developed with the inclusion of staff, taking into account the results of performance reviews. Strengthening communication skills, cooperation skills and personal prod uctivity and supporting stress and change management, play a special role in trainings aimed at skills development. OTP Bank also provides self-development opportunities for its 500 employees by giving them access to different platforms (Udemy O’Reilly, Cloud Guru). In 2023, OTP Bank renewed its portfolio of leadership and employee skills development programmes. 45 curricula development and updates (e.g. basic training in banking curricula are reviewed quarterly, job INTEGRATED ANNUAL REPORT 2023 187 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) preparation materials annually, mandatory training courses, etc.). Satisfaction with training and education is above 9 according to the satisfaction measurement questionnaire. GRI 404: 3-3, 404-1 Annual training per employee, number of hours (2023) Senior manager Middle manager Employee Men Women 2023 average 2022 average 2021 average 2020 average 2019 average OTP Bank 61 97 77 76 81 79 80 76 74 80 OTP Group 82 62 31 34 33 34 35 47 50 50 5.6 Safe and healthy working environment Work-life balance, employee well-being Psychosocial risks can have a negative impact not only on the individual but also on the whole organisation and the efficiency of the national economy, so managing them effectively is an important task. The objective of the HR strategy focusing on employee experience is to ensure a supportive workplace atmosphere; to this end, the OTP Group applies a number of practices making it possible for employees to achieve the best possible work-life balance and maintain mental health. GRI 405: 3-3 Atypical forms of employment, including part-time work, teleworking and working from home office, are possible for members of the Banking Group. Following previous practice, hybrid working (partly office work, partly home office work) was typically available to those in central jobs, to varying degrees from area to area. For OTP Bank employees, the proportion of working days spent in the home office was 17%, with an average of 28% in the central area and just over 1% in the network. In line with international trends, the number of home office days available at OTP Bank in 2023 was two days per week. Changes in Hungarian legislation have allowed parents with young children to have more flexible working conditions. Several subsidiary banks have made teleworking easier. BG The Bulgarian subsidiary provides an extra two days of paid leave or employee recreation and regeneration, and teleworking was greatly simplified in 2023 based on employee feedback. HR OTP Bank Croatia rewards exceptional performance with extra day off and has introduced teleworking for more than 1,800 employees. They also allowed for so-called “temporary teleworking” for vulnerable groups and for exceptional and justified cases. The rate of extraordinary work in OTP Bank decreased compared to the previous year. The annual number of overtime hours per capita was 39.4 hours in 2023 (based on the number of overtime workers), 17.9% less than in 2022. The average number of hours of overtime worked per person was 19.1 hours. In the satisfaction survey, 70% (2022: 69%) of OTP Bank employees, 69% on Group level, found that the Bank treats employee well-being as a priority. We aim to continuously improve this value. OTP Bank also conducted a separate survey on satisfaction with welfare services. The most important welfare services for employees are contributions to personal health/pension accounts, private health services, bonus holidays and employee discounts from OTP and its partner companies. The survey has shown that what is needed is not the introduction of new physical, mental, social or financial welfare services, but the simplification and efficiency of processes. So in 2023, we focused primarily on expanding existing services and making them easier to access and use. Under a health insurance contract, OTP Bank financed a total of 32,161 screening tests or healthcare treatments resulting from health complaints in 2023. An extended screening bus service has become available to employees in the Hungarian branch network in the regions. Several members of the OTP Group provide their employees with healthcare services over and above what is required by law, including health insurance and screening tests, in view of employee needs and requirements. Because of the high proportion of women in the workforce, the examinations that are important for them are in focus. In addition, in 2023, several new projects and measures related to work -life balance and employee well-being were implemented by the group members: BG In 2023, the DSK Group launched its well-being initiative entitled “Balance Your Life”, providing a platform for colleagues to discuss the topic and organised webinars. Its Wellness Academy continued to focus on healthy living, exercise and medical consultations. INTEGRATED ANNUAL REPORT 2023 188 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) SI The well-being and health promotion programmes of Slovenian banks continued to be extensive in 2023. They offered office exercise, massage, sports club programmes and health awareness webinars. Psychological support is available in both banks, provided by an outsourced specialist who guarantees anonymity to employees. AL OTP Bank Albania has introduced several engagement programmes to promote work -life balance. Work- life balance is also a theme of the new entrants’ orientation programme. The In4Change Workshop aims to develop the perceptions and feedback of employees on major events and situations in their work environment or in their personal lives. ME The main elements of the group’s well-being programme include: free yoga classes, expert presentations on mental health, parenting, healthy eating, exercise and topics that employees think are important. Family-friendly programmes Many of OTP Bank’s employee have small children or are preparing to have children. For years, the Bank has been providing discounted camping opportunities for employees’ children through the OTP Social Foundation, and they can also apply for financial education camps organised by the OTP Fáy Foundation and for programming summer camps organised in association with the Association of Computer Managers. Our employees were also eligible to apply for a contribution to cover the costs of summer camps outside the Bank, with 777 children benefiting in 2023. In 2023, the Bank provided children’s daycare for 10 weeks during the school holidays at its headquarters. Each time, 17 children w ere supervised and a total of 620 children used the service. The Bank has increased the number of vouchers issued for domestic reward holidays and the number of summer camp tours. A total of 363 children attended the summer day camps, which lasted several days. Several members of the OTP Group offer their employees the opportunity to apply for start-of-school allowance, family support options (e.g. for the birth of a child or the funeral of a close relative) and company events (e.g. Family Day, Santa Claus, Children’s Day programmes) in which family members can also participate. In 2023, Elf Factories welcomed children were welcomed in 5 locations a cross the country. In addition to OTP Bank employees, employees of domestic subsidiaries and mothers with young children at home were also invited to the programme. 1,700 children spent happy hours with Santa Claus, made small gifts or took part in the concerts. Across the group, thousands of employees are on long term parental leave. 63 Parental leave is also available for fathers, but still few of them take advantage of it. GRI 401-3 Employees taking parental leave and employees returning, 31.12.2023 Persons entitled to childcare leave Persons taking childcare leave Number of people returning to the company after childcare leave Percentage returning to the company after childcare leave Still employed 12 months after return (retention rate) (persons) (persons) (persons) (%) (%) OTP Bank OTP Group Men Women Men Women 7,664 1,098 1,675 4,104 85 1,184 62 63 93 68 60 45 3 2 100 0 930 292 92 96 Stress management and individual support Own indicator - The OTP Group lays particular emphasis on preventing and eliminating the problems inherent in the nature of its operations (e.g. stress, sitting at work). Reducing psychosocial risks and preventing their consequences for mental and physical health is an important task of health and safety at work. In order to identify and reduce psychosocial risks, stress management, burnout prevention training and online webinars are available for employees in the majority of member companies. In 2024 Q1, OTP Bank will launch a comprehensive survey to map these risks. Participation in the survey is voluntary. To overcome mental health difficulties, OTP Bank continued to provide support services for individuals and families in 2023. The Smart Hour webinar series continued. Weekly presentations by external specialists discussing typically problems relating to mental health, personal development and various common situations at work or in private life, and recommending solutions. 63 Long-term childcare leave, which can be taken by both women and men, depending on local regulations. The definition does not cover the short term parental leave introduced in Hungary in 2023. INTEGRATED ANNUAL REPORT 2023 189 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) For the first time, the Bank organised a Health Day with external professional partners. In addition to learning about healthy lifestyles and psychological factors, the hybrid event also provided participants with practical help in @bhc.hu and @meghallgatunnk.online experts on how to manage stress, get restful sleep and have a healthy diet. Each time, the presentations were attended by 30–50 people on the spot, but there was also a lot of interest online, so in the future the Health Day will be held every six months. Since 2020, Bank employees have had the opportunity to consult specialists of the @meghallgatunk.online portal (coaches, psychologists, mental health professionals) free of charge. Feedback suggests that the service is useful and that more and more people are using this kind of help. From its launch unt il September 2023, more than 2,000 counselling sessions were held to deal with work and family problems or health issues. In 2023, employees participated in 960 consultation sessions. In special cases (in 2023, there were several non-work-related deaths in the Bank), we held a series of group consultation to process grief. During the year, office massage, specifically tailored for office sedentary workers, was made available with the help of medical masseurs. HU RO MD OTP Bank and OTP Bank Romania have several hotels where 96 employees and their families (284 people) could stay at a discounted rate, while the top performers could stay for free. In addition to OTP Bank and OTP Bank Romania, some of the Hungarian subsidiaries and employees of the Moldovan subsidiary bank have the possibility to benefit from discounted rates at these hotels. Sports The OTP Group encourage its employees to do physical exercise. In 2023, OTP Bank organised its traditional central sports day, which was also attended by the employee s of the Group’s Hungarian members. The primary objective of OTP Bank’s community sports application scheme is to encourage workplace communities (at least 10 strong teams) to engage in joint sports activities. In 2023, the Bank increased the budget for the call for proposals, which resulted in more than 173 events, mobilising 6,135 employees. In order to promote sport, sports-related articles were regularly published on the internal communication platform and the Bank took over the registration fee for All YouCanMove and, to a limited extent, the entry fee for people doing individual sports. The bank’s sports clubs regularly organise home championships, which are open to employees of subsidiaries as well. A wide range of sporting opportunities were also available in 2023 among member companies. These typically involved the organisation of sports days, the participation of company teams in sports competitions and the funding of sports clubs. RS The Serbian subsidiary organised an OTP All Star sports day with the participation of 500 people and supported the active participation of employees in local sports competitions (Business Run). AL The Albanian subsidiary held a volleyball and football tournament for the purposes of teambuilding. UA In Ukraine, a traditional sports day was organised and a running club is run. MD The mission of the CKB Mission Possible Team is to build a community of people working in different areas. In 2023, 300 people participated in activities such as hiking and boat trips. To promote physical activity, several member companies run or make available exercise and fitness programmes for their employees. SI SKB Bank was awarded the WAC (Workplace Active Certification) certificate in 2023 for its achievements in 2022. The bank offers a variety of sports and clubs for recreational sports and competitions. In 2023, a Bankathlon sporting event was organised for the employees of the NKBM and SKB. The NKBM sports club also has a hiking section, which organised 8 mountain hikes in Slovenia in 2023. UZ The Uzbek subsidiary bank its employees the opportunity to exercise regularly in the fitness centre. A special fitness programme was offered for women. The trade union is actively involved in organising sporting events in the company, and twice a year it organises tourist trips to cities in Uzbekistan. RO The Body Awareness Program of OTP Bank Romania was established with a view to supporting sports, healthy eating and awareness; it contributed to the achievement of the objectives with a series of video s presenting sports exercises, mindfulness training and 3 sports camps. Occupational health and safety and accidents GRI 3-3 The OTP Group makes every effort to maintain safe working conditions. The low number and severity of accidents is proof of the effectiveness of these efforts. From an occupational health and safety perspective, the Banking Group’s employees are mainly employed in low-risk jobs, the framework for occupational health and safety is regulated in accordance with local legislation and occupational health and safety activities are carried out in accordance with it. In 2023, OTP Bank’s Occupational Health and Safet y INTEGRATED ANNUAL REPORT 2023 190 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) Code was revised. A more significant change is that the scope of the responsibilities and professional training of the person responsible for occupational health and safety has been specified due to the changes in the law on occupational health and safety, and the regulation has been amended to include printing and logistics activities; occupational health has been modified for certain jobs. The most important work and fire safety task in 2023 was the inauguration of the data centre, which is a priority a rea from a safety point of view. The employees of the Banking Group also receive regular training in occupational health and safety in accordance with local legislation. OTP Bank employees participate in annual training, which goes beyond the expectations. Group-wide cooperation with the Hungarian subsidiaries has been strengthened, and the renewed e-learning material on occupational safety and fire prevention has also been shared. GRI 403-9 At OTP Bank, the rate of work-related accidents64 increased to 1.5 in 2023, which is good compared to the national statistical average (4.4 to 5 accidents at work per 1,000 employees). For the OTP Group, the indicator remained unchanged from the previous year at 2.0 in 2023. Accidents were investigated in accordance with the relevant legislation. At Group level, accidents at work continue to be predominantly work-related, occurring in the Banking Group’s facilities, while walking (falls, slips) or during manual materials handling. GRI 403-9 Work-related injuries OTP Bank OTP Group 2020 2021 2022 2023 2020¹ 2021 2022 2023 Number of accidents² Accident rate² Number of high-consequence injuries Serious accident rate (pcs) (per 1 million hours worked) (pcs) (per 1 million hours worked) 18 22 1.35 1.05 0 - 0 - 9 0.5 0 - 16 0.88 0 - 42 0.63 1 0.02 85 85 77 1.11 1.27 1.13 6 0.01 0.09 0.07 5 1 ¹ OTP Bank Ukraine was unable to provide data and is therefore not included in the projection base. ² Accidents subject to reporting. The number of hours worked was 18,084,383 for OTP Bank and 75,368,421 for OTP Group in 2023. The data reporting covers all employees. It is an important achievement at OTP Bank that still no accident occurred while employees worked from home, just as there were no accidents involving supervised employees or persons working on company premises either in 2023.65 External workers working at OTP Bank’s premises are provided, and familiarise themselves, with the occupational health and safety regulation upon the handover of the worksite and they are obliged to report any accident occurring at the premises. First aid In the summer of 2023, our employees successfully provided first aid on several occasions after several cases of customers becoming unwell due to heatwaves. These cases highlight the crucial importance of first aid training. The training will continue in 2024 to ensure that all the Bank’s organisation units are fully equipped with first aid personnel, further enhancing the safety of employees and customers. 64 Number of work-related injuries per 1,000 employees 65 Of the foreign subsidiaries, DSK Bank, OTP Bank Albania, and OTP Bank Moldova were unable to provide data. INTEGRATED ANNUAL REPORT 2023 191 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) 6. COMMUNITY ENGAGEMENT 6.1 Activities aimed at improving financial literacy This chapter describes the activities related to the following relevant topic: ST8: GRI 3-3 Strengthening of financial awareness in vulnerable groups Impact: Financial products and services may be highly complex – financial literacy is indispensable for one to understand such products and services, for making responsible and good financial decisions as well as for accomplishing one’s objectives. This knowledge is harder to acquire for vulnerable groups (including young people), even though it is of above-average importance for them in creating a stable financial background. The OTP Group has the knowledge to expand the knowledge of these groups. This material topic supports the achievement of the following SDGs: Engagement: The OTP Group is committed to the development of financial literacy, which is the focus of its community engagement. To reach target groups as widely and as effectively as possible, we are also working to promote financial awareness through our own foundation and through partnerships with other organisations. We are constantly looking for ways to make our work more effective. The OTP Group strives to communicate clearly and understandably about its products and services and uses a number of tools to support understanding, which are described in @chapter 3.1. Objectives: Raising awareness of the future among people Deepening financial literacy and raising awareness Acts: Running a wide range of financial education programmes through its own foundations Training programme for the socially disadvantaged Cooperation with NGOs, professional organisations and universities Encouraging volunteering in the development of financial literacy Stakeholder engagement/compliance: Extensive cooperation with NGOs and professional organisations, local communities, conducting research, involving employees and clients, requesting feedback on results and experiences, transparent communication on donation activities, publishing ESG strategic objectives. Details of the relevant thematic activities, their results and the evaluation of their effectiveness are presented on the following pages. For further information visit our @website. The OTP Group is a dedicated supporter of financial literacy across the region. Member companies are helping in many ways to ensure that today’s young people make informed financial decisions as tomorrow’s adults. In 2023, the OTP Group spent 23 percent more on the development of financial literacy within the scope of its donation activities compared to the previous year. The largest proportion of participants in train ing and programmes were from the OC training programmes. FN-CB-240a.4, Own indicator - Information on the development of financial literacy, OTP Group, 2023 Number of participants in the company’s own and the OK training programmes Number of participants in trainings implemented in cooperation with other organisations Donation for the development of financial literacy Sponsorship for the development of financial literacy 49,054 persons 10,409 persons HUF 1,176 million HUF 167 million INTEGRATED ANNUAL REPORT 2023 192 OTP BANK OTP Fáy András Foundation BUSINESS REPORT 2023 (CONSOLIDATED) OTP Bank is primarily active in the development of financial literacy in Hungary through the OTP Fáy András Foundation. The foundation’s mission is to raise awareness of the future among people. It provides free of charge training mainly for primary and secondary school students and young adults in economic and financial education, career and vocational orientation and sustainability topics, supplemented by social skills development. In addition to the practice-oriented, experience-based in-person and digital training, the Foundation’s activities increasingly focus on awareness-raising and attitude-shaping educational activities for the general public. In 2023, the Foundation has further increased the number of students regarding in -person and digital education: • More than 37,000 persons took part in training sessions, an increase of 27 percent in a year. The result is due to the expansion of the range of partners in public education and at universities, the extension of cooperation, the development of e-learning courses and the popularity of in-person training. • The number of participants in adult education almost tripled, while the number of those involved in training programmes for young people increased by 14 percent. The number of peop le completing e-learning modules for young people has increased by almost a quarter. The youth courses continue to be mostly attended by secondary school students. FN-CB-240a.4 Number of participants in training programmes in 2023 (No. of persons) Training programmes for young people (No. of persons) In-person training Digital training Total In-person training Digital training Total trainings Participants of 24 different courses of which disadvantaged participants those taking 43 different streamed learning materials of which disadvantaged participants those taking 37 different 45-minute e-learning materials of which disadvantaged participants Adult education programmes (persons) 2 types of training of which disadvantaged participants 3 types of e-learning training of which disadvantaged participants 13,139 606 6,377 641 12,568 659 32,084 1,253 166 3,780 78 5,033 Disadvantaged participants: students: participants in the organization of civil organizations dealing with young people, those coming from regions disadvantaged by law, as well as the teacher's statement on the number of officially registered disadvantaged students in his class in youth training. Adults: people from disadvantaged regions defined by law. At the end of 2023, the Foundation’s training portfolio consisted of more than 100 training materials, two thirds of which were in digital format. The number of live streamed interactive training courses and e -learning materials for youth and adults has increased significantly. In 2023, the focus was on reviewing and qualitatively transforming the training portfolio, preceded by extensive testing. The methodological, thematic and visual renewal of the entire secondary school portfolio was launched, incorpor ating Finnish teaching methodology and good practices. At the same time, adult education programmes have been fine -tuned. In 2023, all three of the Foundation’s adult learning materials will be available to university partners. • The Modern Entrepreneurship online course on starting and running a business in blended learning66 format was launched as a stand-alone subject in the first semester of the ELTE 2023/24 academic year. • The Financial Awareness, Career Planning – Decisions and Consequences competency development training was offered as a separate module at the University of Nyíregyháza and the Hungarian University of Agricultural and Life Sciences in 2023. • The Financial Basics Programme for young adults, in e-learning format, has been integrated into the curricula of several universities (Hungarian University of Agricultural and Life Sciences, University of Nyíregyháza, Pannon University and Budapest Business School). In total, 148 public education institutions became partners of the Foundation during the year. Based on a new concept, the network of model and partner schools of the OTP Fáy András Foundation was established, which opened up the possibility of wider cooperation (curriculum testing, market research, joint events, charity initiatives, etc.). The number of model schools has been increased to four, including the 66 Blended learning is a form of education that combines elements of online learning and traditional classroom teaching . INTEGRATED ANNUAL REPORT 2023 193 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) ELTE Radnóti Miklós Teacher Training School, the leader in the ranking of national schools. In addition, the Foundation has signed partnership agreements with 19 primary and secondary sch ools. In the area of adult education, the network of university and vocational training partners has been expanded and cooperation deepened. The Foundation established strategic partnerships with 8 universities and students from 11 vocational training centres participated in adult education courses in 2023. Through relations with universities, joint research, curriculum development, hosting interns and methodological presentations have also been carried out. In order to further reach young adults, the Financial Basics Programme was also taught at the Jesuit Roma College, and workshops and interactive presentations were given by representatives of the Foundation at the GEN Z Festival. The event was organised for the first time in 2023 with the aim of providin g Generation Z with information and opportunities in the areas of financial awareness, career development and home purchases. In addition to students and young adults, teachers remain an important training target group for the Foundation. The teacher training programme organised jointly with Eötvös Loránd University continued in 2023. In addition to educational programmes, the Foundation also held awareness -raising and educational events and communication programmes: • The OTP Fáy Educational Innovation Award aims to recognise and promote outstanding and innovative practices in the field of educational tools and methodologies. Almost 300 applications were received in the three categories announced. The Grand Prize winner was Redmenta Edutech Kft. with their AI-based content creation application. In addition to the net prize of HUF 5 million, they also received patent, legal, financial-investment and communications support. • The Foundation organised a professional conference entitled “Education in the Future – Competences for the Future” for leaders in public education, higher education and the labour market. • The “Fáy Fröccs” podcast series has been launched. The discussions aim to raise public awareness of financial awareness and future awareness. In 2023, the guests were Judit Polgár (chess player and school curriculum developer) and Katica Nagy (actress and sustainability influencer). • The Foundation’s staff organised awareness-raising activities at events and festivals. For five weeks, education camps were held for primary and secondary school students in Budapest and in the countryside. In 2023, for the first time, financial training sess ions were held at the programming camp of the Hungarian Association of Lead IT-Managers and at the “FunWeek” camp of the Hungarian Association of the Deaf and Hard of Hearing. They organised a financial quiz in the framework of the Jászberény Book Thursday programme, presented interactive workshops and playful exercises on vocational guidance at the Nyíregyháza SzakMAfest, and on sustainability at the Climate Heroes conference organised by UNICEF. In their professional work, the OK Training Centres in Romania and Moldova draw on methodologies proven in Hungary and they shall similarly develop strategic partnerships with prominent actors in the field of education: NGOs, educational institutions and teacher communities. Their training and programmes reached 1,822 persons in Romania and 9,400 persons in Moldova. RO The popular free training programmes of the OTP Bank Romania Foundation continued in 2023: • • • young adults (687) were provided training through the Financial Fitness training programme, startAware, a vocational orientation programme for secondary school students, was held with 45 participants, the Education Programme in Miercurea Ciuc provided experiential financial education to 640 local secondary school students. They also launched a podcast series called the Light Financial Podcast with Itsy Bitsy Radio to promote financial literacy to a wider audience. MD In three and a half years of operation, the OK Foundation in Moldova has become a local reference centre for financial education. During European Money Week and Savings Week, the Foundation’s financial experts gave presentations and workshops. A dedicated financial management training programme for SMEs was held. During the six-week free training, entrepreneurs learned how to plan their finances effectively, analyse their financial performance, manage financial risks and make responsible financial decisions. Since the programme started, more than 500 Moldovan SMEs have participated in the training. INTEGRATED ANNUAL REPORT 2023 194 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) Collaboration in financial education Several banks of the OTP Group joined the local implementation of Global Money Week and European Money Week. In Hungary, the Hungarian Banking Association and the Foundation for Financial Awareness (Pénziránytű Alapítvány) organised the event for the ninth time under the na me of PÉNZ7 [European Money Week]. 114 OTP Bank employees mainly gave presentations in the programme aimed to raise financial awareness. OTP Bank experts accounted for more than a fifth of the volunteers joining the national programme, twice as many as a year earlier. There was a huge interest in the European Money Week, with 145,000 students from more than 1,100 schools taking part in around 12,000 lessons. BG HR RS AL UZ UA MD BG Lectures were also given to students in Bulgaria, where financial fraud was the main topic of the initiative. HR Employees of the Croatian subsidiary organised several financial workshops for primary and secondary school students in Pula and Zadar. In addition, on the occasion of World Money Day, financial fraud prevention was highlighted to the graduating students of the Zadar School of Economics and Business, who also worked on the project “Protect your money”. RS On the occasion of the European Money Week, the Serbian subsidiary held workshops for students of two faculties of the University of Belgrade and launched a post-series of financial education content on its social media pages. AL The Albanian subsidiary held training sessions in cooperation with the Albanian Banking Association. OTP Bank Albania also sponsored the “Take care of your money and build your future” programme element and the related video making competition. UZ Ipoteka Bank staff from Uzbekistan also held financial lectures and training sessions in 17 primary schools, with a total of 425 students attending. UA The Ukrainian subsidiary implemented three programmes during 2023 in cooperation with the National Bank of Ukraine. It has joined the “Savings Week” initiative to improve financial literacy among Ukrainian children. He was also a major sponsor of the “Digital Finance for All” marathon initiative. In addition to the financial support, its staff gave lectures and workshops on “Financial protection. Bankers’ Profession” on the basics of digital finance and secure digital banking. The results of the OTP Self-Provision Index67 show that the financial literacy of the Hungarian population is still generally weak, going back many years. Survey 2023 shows Hungarian people are talking more and more about self-provision, but not taking the necessary steps to create a stable financial situation. The main average of the index remained at 37 points after the rise in 2022. Several factors are behind this, including the uncertain economic environment and fears regarding the future. Fou r out of 10 respondents have no savings at all, and a significant proportion of the population think that although their financial situation is stable, it is a challenge for them to save. 11 percent of the survey participants have pension savings and only 32 percent plan to save for their future retirement – despite the growing lack of confidence in the state pension scheme. OTP Bank joined the roundtable discussion “Every little item counts – Managing finances smarter in the 21st century” held in the framework of the Brain Bar event. Participants in the discussion explored the relationship with the future, conscious finance, the psychological mechanisms that inhibit it and possible solutions with participation of the audience. Financial education of socially disadvantaged groups One of the most important objectives of the OTP Fáy András Foundation was to promote the inclusion of socially disadvantaged people regarding financial awareness. In 2023, three times as many students (2,15068 persons) from difficult circumstances participated in the Foundation’s training as in the previous year – 61 percent of them opted for digital training. The exploratory research, launched in 2022 to develop a specific, tailor -made training programme, was completed in 2023, leading to the identification of the themes, effective training formats and relevant platforms. 67 OTP Bank has been conducting surveys for over a decade now to explore the Hungarian population’s self -provision habits and behaviour and their responses to various economic situations, on a sample of 1,500 18–70 years old bank account holders. 68 The scope of disadvantaged students is defined as: those coming from youth NGOs, those from disadvantaged regions as defined by law and, in training programmes for young people, a declaration by the teacher of the number of officially registered disadvantaged st udents in his/her class. INTEGRATED ANNUAL REPORT 2023 195 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) The Foundation continued to work with partner organisations to deliver specific, tailor -made training sessions: • With the Szent Ágota Child Protection Service, training sessions were held for young people over 17 years of age who are about to become independent and young adults in aftercare, to help them make informed decisions about the use of financial resources that will become available once they bec ome of age. In addition to the financial education camp organised for the mentors of the Csányi Foundation, the Parents’ Academy programme continued, with playful financial awareness training sessions for students and their parents in Kaposvár, Jászberény and Szeged. • • The Fáy Forum continued, focusing on creating opportunities for children in difficult circumstances, their development and motivation. The results of a survey among students aged 12 –16 and their teachers were also presented on socially disadvantaged students’ attitudes to learning, their vision of the future, their attitude to money management and their media consumption habits. The presentation was followed by a panel discussion where practitioners exchanged views on the topic. BG DSK is committed to supporting SOS Children’s Villages, as part of which they have launched online financial training courses. Bank staff regularly share their knowledge and experience with SOS young adults and provide them with financial advice. UZ In the framework of the “Women in Business” project, Ipoteka Bank, in partnership with the Business Women Association, organised training sessions for women to help them find their way in the financial world and become successful entrepreneurs. 6.2 Community engagement The OTP Group is an active member of local communities. A dominant market share in multiple countries entails responsibility as well: the resulting tasks include reduction of social inequalities, contribution to creating opportunities and giving answers to current local challenges. The entire OTP Group pays particular attention to alleviating social hardship, ensuring sustainability and volunteering. The support provided by OTP Bank has for years been steadily focused – besides the development of financial literacy – on • • • creating opportunities: helping the disadvantaged and those in need, supporting culture and the arts: creating and preserving value, sports. The OTP Bank subsidiaries make their own decisions on which local causes and initiatives they support or sponsor and how they engage their stakeholders in those. Subsidiaries draw on their own expertise and resources to meet local needs. A common feature of the flagship projects is measurability and cooperation with organisations. OTP Bank typically supports long-established social and regional cultural projects and participates in long term cooperation arrangements, overarching decades in cases, which facilitate real impacts and predictability. In 2023, the OTP Group spent HUF 5 billion on donations, which is 27 percent more than in the previous year. The Group spent the most on financial education, which accounted for 23 percent of donations, followed by social sector, which accounted for one fifth of donations. The dramatic increase in environment al aid is due to the HUF 840 million pledged to mitigate the natural damage caused by the Slovenian floods. The cash contribution represented 99 percent of the value of the grants. 69 69 There is no complete data available on the value of supports in kind, so does not reflect their real value. INTEGRATED ANNUAL REPORT 2023 196 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) In 2023, there were three areas of OTP Bank’s community engagement activities that should be highlighted in addition to the above: • humanitarian aid, • • the success of the OTP Donation Platform, i.e. our work to deepen the culture of micro -donations, the voluntary community engagement of our staff. Providing assistance in a crisis The OTP Group represents a culture of cooperation and assistance. The Banking Group responds sensitively to humanitarian emergencies and natural disasters, working with other organisations to respond quickly and effectively to crisis situations. Unfortunately, this has been necessary several times in recent years. In crisis situations, the Banking Group provides immediate donations, typically in cash and in kind, to support those in need and also helps with recovery efforts. SI The members of the OTP Group, the Slovenian NKBM, SKB Bank and OTP Bank have provided a t otal of EUR 2.2 million (~ HUF 840 million) in aid to the victims of the natural disaster of floods and landslides in Slovenia. The funding was allocated to voluntary organisations such as the Slovenian Red Cross, the Slovenian Mountain Rescue Association and the Slovenian Firefighters Association, which were the first to provide assistance. 18 employees of SKB Bank were directly affected, receiving immediate solidarity aid from the Slovenian bank. The Slovenian bank also set up community channels to encour age material and in-kind assistance between employees within the bank. To help the victims of the natural disaster, the two subsidiary banks also offered special services, including preferential loans for the affected population, special loans for corporate clients and free of charge transfers to the accounts of humanitarian organisations. UA In the summer of 2023, the dam at the Kakhovka Hydroelectric Power Plant in Ukraine was destroyed during the war in Ukraine. The consequences of the dam bursting were catastrophic, endangering the population of the region and causing serious water shortages as the central water supply was cut off. To mitigate the damage caused by the broken dam, a humanitarian donation programme was launched within OTP Bank with the Humanity Social Foundation70. A total of 25,000 bottles of mineral water were donated to the population from a fundraising campaign organised among OTP Bank employees, worth approximately HUF 4.5 million. To accommodate Ukrainian families who fled to Hungary because of the Ukrainian-Russian war, OTP Life Annuity offered another apartment, the furnishing of which was contributed to by the Humanity 70 OTP Bank exercises founder’s rights over the Foundation. INTEGRATED ANNUAL REPORT 2023 197 311,692279956 822,11234079352 566292583619611 595323611647666 9561,171 9581,176 1,8079921,0182988 1,9631,0611,075116198 452615220525726 4687132761,5341,063 2490129126 14613336190185 58382137127140 876585226360516 2123586979 30256173866 05001,0001,5002,0002,5003,0003,5004,0004,5005,0005,5002019202020212022202320192020202120222023OTP BankOTP GroupHUF millionDonations by OTP Bank and OTP Grouphealthcareculturefinancial educationother training and educationsociallocal communitiessportsenvironmental protectionIn the years 2019 to 2021 the financial education and other training and education categories were recorded together. OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) Social Foundation. With their support, an emergency ambulance was equipped with medical devices for the Arcadia Clinical Sanatorium of the Ukrainian State Border Guard Service. The Russian-Ukrainian war has also increased the number and value of social and health subsidies provided by the Ukrainian subsidiary bank. In 2023, one of the most important projects was the su pport of the Superhumans Center, where wounded Ukrainians are provided assistance, rehabilitation and prostheses. They also raised money for people in need of prostheses by organising charity fairs. HU In Hungary in 2023, the most damage was caused by violent summer storms due to increasingly extreme weather. OTP Bank donated HUF 10 million to Jánoshida, which suffered serious damage, to cover the cost of storm damage restoration works. Developing a culture of donation OTP Bank makes efforts – through its services and electronic channels, and by involving its employees – to make donation, as an internal motive and practice, become part of everyday life. The Bank will continue to offer the opportunity to donate micro-donations of HUF 100-200-500 through its digital banking channels and ATMs in order to promote the culture of donation. In 2023, customers and employees offered a total of HUF 270 million in donations to 9 social organisations helping people in need on the donation platform. The success of the programme is proven by the fact that the amount of donations increases year on year. The organisations supported are recognised for their activities and the grants help to improve the living conditions of disadvantaged people and to strengthen co mmunities. At the @website of OTP Bank’s micro-donation programme, a list of supported organisations and a detailed description of their programmes can be found. Names of organisations sponsored in 2023 Amigos for Children Szent Ferenc Hospital of Budapest “Hintalovon” Children’s Rights Foundation InDaHouse Hungary Association “Kaptár” Day Care Centre Hungarian Maltese Charity Service Hungarian National Association of the Blind and Visually Impaired International Children’s Safety Service International Children’s Safety Service “RÉS” Social and Cultural Foundation Use of aid Supporting sick children Recovery of heart and lung transplant patients Responsible adults for the protection of children Developing disadvantaged children Accessible bus for young people with special needs Kommandó – Rebuilding burnt houses Guide dog training Mobile dental clinic for the screening of disadvantaged children Support for sick children in need Upgrading shelters for women and families in crisis Two subsidiary banks continue to facilitate regular and small amount donations: BG The Bulgarian bank’s DSK Helps! platform, launched in 2022, will provide an opportunity to donate. The projects supported on the platform are focused on four main areas under the Bank’s CSR policy: children and education, nature conservation, arts (including their “City as Its People” development project to improve the urban environment), employee engagement and volunteering. HR OTP Bank Croatia has continued its joint programme with Mastercard, “Round up!”, which allows customers to round up the total amount of their purchases. The difference will be provided to the chosen charity organisation. In the 4 years since its launch, EUR 800,000 (~HUF 300 million) has been donated to children’s wards in 8 hospitals in Croatia, with contributions from 18,000 customers. In the 2023 campaign, the children’s wards of Zadar Hospital and Osijek Clinical Hospital Centre benefited from the HUF 80 million donation. INTEGRATED ANNUAL REPORT 2023 198 OTP BANK Volunteering by our staff BUSINESS REPORT 2023 (CONSOLIDATED) Volunteering is a tradition for most members of the OTP Group. We encourage initiatives and are happy to contribute to the efforts of our staff. Almost all subsidiaries organise corporate volunteering activities or create opportunities to join. At group level, 10 percent of employees are engaged in volunteer activities. OTP Bank’s OTP Local Value internal voluntary application programme was successfully implemented again in 2023. This time, 71 volunteer teams won a grant of HUF 200,000 to help a number of instituti ons, local communities and their surroundings. The teams were able to manage a total of HUF 14.2 million and the 1,267 volunteer colleagues provided support to nearly 19,595 people in need. In 2023, the Bank extended the tender opportunity to a significant number of its Hungarian subsidiaries. The Humanity Foundation continued to support the teams as a mentor. The employees of OTP Bank collected donations of money and goods for the Hegyközi Elementary School and its four other member schools and their students as part of the donation campaign launched on Family Day. Thanks to staff donations, the campaign raised HUF 1.1 million, which was doubled by the Bank. The money was used to improve the school’s infrastructure. This year, the year-end fundraising campaign addressing employees raised a record HUF 3.5 million, which was matched by the Bank and the Humanity Social Foundation with a further HUF 4 million. Thanks to the initiative, 150 disadvantaged families received a donation package of durable food, and t hree kindergartens received various toys, development tools and kindergarten supplies. The number of voluntary initiatives among Hungarian subsidiaries has increased. Many of them have provided additional help to organisations supported by the company in t his way. Staff have mainly helped disadvantaged and sick children through fundraising and supported schools through their work. OTP Bank and most of the Group companies have a long tradition of blood donation, one of the most selfless forms of volunteering. Every year, more than a thousand bank employees sign up to donate blood to support uninterrupted blood supply. OTP Bank joins the Bank Blood Donors Week every year, as it did in 2023. HR The Croatian subsidiary is one of the main sponsors of the “Croatia Volunteers” movement, which was announced for the 13th time in 2023. Bank staff in six cities collected donations of food and hygiene products for the Red Cross. They have also contributed to two building renovations and helped 350 disadvantaged children start school. RO During 2023, the Romanian subsidiary bank participated in 8 volunteer campaigns in partnership with charities, specifically supporting poor children in disadvantaged communities. They have helped disadvantaged schools with painting and planting activities in the EduPlant programme, filled backpacks for poor children starting school in their “Hátizsák” [Backpack] programme, provided books and furniture for a school library, and ran a sustainable clothing donation campaign. Voluntary activity performance indicators, 2023 Participants Time spent doing voluntary activity Number of blood donors of, number of percentage headcount (%) hours persons relative to total OTP Bank 1,177 OTP Group 4,222 11.1 9,416 1,852 10.0 14,025 2,621 In 2023, OTP Bank announced the Responsible for Each Other Award with a renewed content and approach. One of the prizes awarded at the year-end OTP Gala is the award, which has been given since 2016 to the teams that have been most active and versatile in implementing social and environmental responsibility programmes. An important change in the content of the award was that each team could apply with a single, comprehensive, long-term project. The award was given to the staff of the Document Management Services Department, who are regular and dedicated supporters of Bethesda Children’s Hospital. Their exemplary project was built on their expertise: they developed a new professional registration system for hospital X-rays, and also separated industrial silver in X-rays for recycling. INTEGRATED ANNUAL REPORT 2023 199 OTP BANK Priority grants, programmes BUSINESS REPORT 2023 (CONSOLIDATED) HU Thanks to the support of OTP Bank, the Children’s Safety Service’s dental screening bus was able to continue its work in 2023, during which it screened more than 3,300 children free of charge. The donation of HUF 50 million was used to renovate the bus and purchase equipment for screenings. The bus visited more than 11 locations across the country, including communities where dental care is difficult for children to access. BG DSK Bank has been partnering with SOS Children’s Villages in Bulgaria for 12 years. During this period, 424 children and young people in SOS families and homes were helped through corporate donations and donations made available through the ATM network and the Bank’s online banking service. A further 469 young people were supported through the “Start of Independent Life” and “Pathways to Freedom” programmes, and a further 3,900 children received support through the SOS Counselling Centres and the “Family Support and Separation Prevention” project. HR In 2023, the Croatian subsidiary’s donation programme was again open to organisations in the categories of youth, education and science, culture, historical and traditional heritage, environment, humanitarian projects and sports. On this occasion, the jury selected 34 projects. Over the past twelve years, it has helped to deliver more than 500 projects of value to the development of communities and society as a whole. OTP Class Grant In 2023, OTP Bank launched the OTP Class Grant for the first time, with the aim of supporting school communities in addition to raising financial awareness. Fifth grade classes could enter their ideas in two categories – community development and cleaning up the classroom or the school environment. Around 300 entries were received in the form of a 2–3 minute creative video and a budget plan was also required for entering the competition. In addition to the four classes, each of which received a cash prize of HUF 500,000, two OTP Fáy special winners were also announced, who were given the opportunity to participate in a half-day practical financial training course at the Budapest Zoo. The winners used the prize money for a class trip to Prague, sign language training and a trip with hearing-impaired children, as well as to improve the school yard and buy sports equipment and replace cabinets in changing rooms. Sponsoring of sports OTP Bank is a committed supporter of Hungarian football, especially youth football. The OTP Bozsik Institutional Programme contributes to the education of young players in Hungarian football. The 2023/2024 season saw an increase of more than 10 percent in the number of registered players, which also means that this was the highest number of school football players (135,796) in the history of the programme. Girls accounted for 28 percent of the players, up 13 percent in a year to 38,646. In 2023, 15 percent more clubs joined the Bozsik programme than in 2022. 70 percent of the newly involved associations operates in disadvantaged municipalities. SI RS The OTP Group is a key sponsor of the national Olympic team in several countries, including Slovenia and Serbia, in addition to Hungary. MD OTP Bank Moldova is also committed to the development of football and youth football development. With their support, hundreds of children can once again do sports at the Zimbru Football Academy. In 2023, the bank sponsored members of the Moldovan Paralympic Team who represented the country at the Tokyo Paralympics Games. The grant was used to cover travel and other expenses of the athletes. INTEGRATED ANNUAL REPORT 2023 200 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) 7. ENVIRONMENTAL POLICY AND ENVIRONMENTAL PROTECTION MEASURES Information and data relating to environmental protection are, in accordance with the Accounting Act, presented separately. The direct environmental impacts of the operations of the Banking Group, as well as the Group’s awareness raising activities, are described in this chapter. The environmental risks relati ng to the provision of financial services are managed and the relevant environmental opportunities are utilised in the framework of the ESG strategy, therefore these activities are discussed in the chapters of the Non - Financial Statement. This chapter describes the activities related to the following relevant topic: GRI 3-3: 305 Greenhouse gas emissions from operations Impacts: The operational functioning of OTP Group requires the use of natural resources and energy, however, the resulting environmental impact is significantly lesser than the indirect impacts associated with the provision of financial services. Among the environmental impacts of our operations, greenhouse gas (GHG) emissions have been identified as a key sustainability topic, but we are also working to mitigate our impacts beyond it. Emissions exacerbate climate change and damage natural resources. Reducing emissions will help fight climate change. The practices of the Banking Group also have an awareness raising impact in the segment of environmental protection and the promotion of environmental awareness in its operations is a major element of the regional leading role undertaken by the Group in relation to the green transition. This material topic supports the achievement of the following SDGs: Engagement: Our objective is to reduce the environmental impact of our operations. We are committed to the efficient use of resources, carbon-neutral operations and economy. Encouraging environmentally responsible behaviour in society through our employees and customers. We report transparently on the environmental impacts stemming from our operations, focusing on energy consumption and GHG emissions. Group members set targets to achieve carbon neutrality. Acts: Reporting on the environmental impacts of the Group’s operation Energy efficiency investment projects Purchase of green electricity, use of renewable energy sources Reducing paper use through digitalisation; using recycled paper Rationalising business travel Improving waste management Awareness-raising activities Stakeholder cooperation: We work with service providers and NGOs to implement environmentally responsible practices. We do a lot to raise the awareness of our customers and our employees. Details of the relevant thematic activities, their results and the evaluation of their effectiveness are presented on the following pages. For our basic principles concerning environmental protection and the fundamentals of our practices, please visit our @website. OTP Bank’s ESG strategy has set a target of full carbon neutrality by 2030 for Scope 1 –2 emissions, with the net carbon neutrality target achieved in 2023. In 2022 the subsidiary banks set themselves goals concerning environmental protection as well in relation to their operations under their respective ESG strategies, focusing primarily on energy consumption, carbon dioxide emission and pa per use. SI RO RS ME Slovenian SKB has set a target of net carbon neutrality for Scope 1–2 emissions by 2023, the Romanian subsidiary by 2025 and the Serbian subsidiary by 2027. CKB is expected to become carbon neutral by 2035. GRI 2-13 Environmental protection at OTP Bank is regulated by the Environmental Policy. Environmental policies are in place at some of the subsidiary banks. OTP Bank prepares annual internal reports on the environmental impact of its operation, for approval by the manager in charge of this function. To enhance INTEGRATED ANNUAL REPORT 2023 201 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) knowledge relating to the performance of work, along with general knowledge, every OTP Bank employee is provided with environmental training once every two years. Energy consumption and carbon dioxide emission GRI 305: 3-3, TCFD IV.C Even with the two major acquisitions – Ipoteka Bank and NKBM – OTP Group’s energy consumption did not increase drastically, as several members of the Banking Group significantly reduced their energy consumption (by up to 10–20 percent). Consumption decreased most in relation to heating (mainly natural gas and district heating), while consumption related to car use increased and electricity usage decreased to a lesser extent at the member companies. OTP Bank’s total energy consumption decreased by almost 10 percent compared to 2022, again largely due to the use of heating fuels. At the Group level, the reduction in consumption was driven by the savings measures implemented, which, in addition to environmental considerations, were also encouraged by the significant price increase in 2022 and a milder winter. In several cases, consumption was moderated by timers during the period of non -use, and changes in the property portfolio and moves also affected consumption trends. Some of the team members educated colleagues on the functioning of the office heating and ventilation system and how to set the temperature correctly. The fact that the OTP Group continuously carries out renovations and modernisations at both its central buildings and in its branch network also reduces consumption, and improving energy efficiency is an important aspect of investment projects. In 2023, the modernisation of heating systems, the widest possible use of LED lighting and the installation of additional motion sensors were again the most common types of energy efficiency investments. Two subsidiary banks carried out energy efficiency audits. Duri ng the replacement of air conditioning units we make sure that the new units use environment -friendly coolants. BG 14 buildings of DSK Bank have been energy audited and issued with energy efficiency certificates. The subsidiary bank also carried out a major heating upgrade and introduced a building management system in 6 buildings. SI SKB Bank in Slovenia carried out energy audits at 16 locations, including its headquarters. According to the results, lighting replacements and other investments will be imple mented. An energy efficiency monitoring system has been installed at NKBM. RS The Serbian subsidiary has replaced its old air conditioners with devices using environmentally friendly refrigerants. The bank increased the number of areas with LED lighting by 30 percent compared to the previous year and installed motion sensors in toilets. By means of the 2023 projects aimed at improving energy efficiency and at using renewable energy OTP Bank saved a total of 2,058 GJ energy. The entire OTP Group saved 7,745 GJ. The Banking Group is also expanding its own renewable energy power plants, with significant new solar capacity installed in 2023. At Group level, our systems generated a total of 3,330 GJ of solar energy, 64 percent more than in 2022. OTP Bank’s heat pump production decreased significantly because the archives using geothermal energy moved to another site. BG In 2023, a solar PV system with a capacity of 201 kW was installed on the 3 buildings of DSK Bank. HR The Croatian bank installed solar panels at two sites in 2023, with a capacity of 48 kW. The HEP Opskrba service provider uses the green electricity surcharge on energy efficiency improving renovations of social institutions, including schools, pre-schools, kindergartens and old people’s homes. RS The Serbian subsidiary bank has also installed solar panels on one of its buildings. UZ Bank Ipoteka has installed 849 kW of solar panels on its headquarters’ building and at its branches. By continuing to invest, the bank expects a 30 percent reduction in electricity consumption. The energy consumption of the OTP Group71 in 2023 was 1,107 thousand GJ, practically the same as in the previous year. Electricity accounts for around half of the Banking Group’s energy consumption, so increasing green electricity procurement reduces carbon emissions. In 2023, OTP Bank, the two Slovenian subsidiaries, OTP Bank Croatia, OTP Bank Serbia and OTP Bank Romania also used predominantly green electricity (green electricity procurement cannot be fully implemented for leased areas) 72. 71 Direct and indirect energy consumption. 72 Green electricity procurement is not available in all countries where the Banking Group operates. INTEGRATED ANNUAL REPORT 2023 202 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) Natural gas Mineral vehicle fuels Other non-renewable fuel Total non-renewable fuel sources Biogenic vehicle fuels Total renewable fuel sources Electricity Green electricity (GO) 2 District heating Total indirect energy purchased Self-generated renewable energy Total energy consumption3 Total energy consumption per employee4 Share of renewable energy GRI 305: 3-3, 302-1 Energy consumption within the organisation (GJ) – OTP Bank 2019 65,594 31,829 156 97,579 - 0 129,442 N/A 21,584 151,026 2,005 250,610 28.14 N/A 2021 71,219 31,741 585 103,545 2,247 2,247 126,112 N/A 25,970 152,082 5,141 263,014 26.73 N/A 2020¹ 63,827 29,444 152 93,423 1,360 1,360 127,537 N/A 24,244 151,781 5,166 251,730 26.75 N/A 2022 62,539 34,651 3,501 100,691 2,615 2,615 139,205 N/A 22,371 161,575 4,053 268,934 26.17 N/A 2023 50,066 37,253 2,711 90,030 2,821 2,821 4,614 128,181 18,597 151,392 1,312 245,555 23.19 54% ¹ Also includes the consumption of the former Monicomp and eBIZ. 2 Purchases of green electricity certified by guarantee of origin (GO) will be indicated separately. 3 Deviates slightly from the figures in the Annual Report up to 2021 because the finalised consumption data were received at a later date. 4 In 2019 based on statistical headcount, from 2020 based on average full -time staff numbers. The energy consumption data are derived from metering; solar energy and part of the heat pump energy is estimated based on manufacturer information in the absence of a meter. Where necessary, we used the calorific values taken from the National Inventory Report (NIR) from 2022 onwards, and previously the EU regulation and DEFRA values, to convert the consumed quantities into energy. Natural gas Mineral vehicle fuels Other non-renewable fuel Total non-renewable fuel sources Biogenic vehicle fuels Renewable fuel Total renewable fuel sources Electricity Green electricity (GO) 4 District heating Total indirect energy purchased Self-generated renewable energy Total energy consumption Total energy consumption per employee Share of renewable energy GRI 305: 3-3, 302-1 Energy consumption within the organisation (GJ) – OTP Group 2023 243,745 140,895 57,078 441,719 6,290 0 6,290 317,182 227,349 111,108 655,639 3,395 1,107,043 25.58 21% 2022² 272,624 132,183 53,281 458,088 7,576 0 7,576 525,411 N/A 94,875 620,286 5,056 1,091,006 29.22 N/A 2021² 308,237 113,153³ 31,327 452,717 5,583³ 0 5,583 507,376 N/A 112,036³ 619,411 5,923 1,083,635 27.49 N/A 2020¹ 134,738 79,248 1,054 215,040 1,949 134 2,083 438,810 N/A 86,514 525,034 6,855 749,302 20.27 N/A 2019 143,139 99,801 2,194 245,134 - 134 134 404,040 N/A 87,5745 491,614 6,563 743,445 20.37 N/A ¹ Consumption of former Expressbank and OTP banka Srbija a.d. Beograd is reflected in the data from this date. ² Full consolidated corporate circle. ³ In 2022 corrected data owing to calculation error, the Banking Group’s total energy consumption is 0.7% higher than the fig ure published earlier. 4 Purchases of green electricity certified by guarantee of origin (GO) are reported separately from 2023. 5 The district heating figure of OTP Bank Russia is an actual measured figure, significantly above the estimated consumption of prior years. The energy consumption data originate primarily from metering, in the case of certain minor consumptions they come from calculations; so me of the solar energy and the heat pump energy is estimated based on information from the manufacturer. Wherever necessary, the a mounts consumed were converted into energy from the year 2022 on the basis of calorific values taken from the National Inventory Report (NIR) and on the basis of the EMEP/EEA guide. Earlier we used values from EU regulations and DEFRA. The table shows the consumption of companies acquired in 2023, during the year, for the full year 2023, in line with the recommendations of the G HG Protocol. INTEGRATED ANNUAL REPORT 2023 203 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) GRI 305: 3-3, 305-1, 305-2, TCFD IV.b OTP Group’s Scope 1 and Scope 2 CO2e emission (t) Direct (Scope 1) by vehicles from natural gas consumption from air conditioners 2 other non-renewable energy Indirect (Scope 2) Indirect location-based from electricity from district heating Indirect market-based from electricity from district heating Total (Scope 1 + 2) location-based Total (Scope 1 + 2) market-based Total (Scope 1 + 2) with carbon offset Per employee (regional) Per employee (market-based) Per employee (with offset) Emissions intensity per turnover (per million HUF, market) Biogenic emissions4 OTP Bank 2021 2022 2023 2019 2020 1 2023 2018 6,779 6,078 6,548 6,670 6,005 14,564 18,594 15,282 29,583 29,680 31,270 2,272 2,123 2,280 2,521 2,706 6,938 7,204 5,738 8,2533 9,752 10,324 3,686 3,587 4,003 3,515 2,814 6,053 8,044 7,572 17,323 15,269 13,627 1,708 3,310 2,951 4,009 1,536 3,140 1,892 80 206 1,838 2,170 811 10 308 177 358 10 228 37 420 214 2021 2022 2019 37 OTP Group 2020 981 874 874 1,102 1,004 3,048 3,935 3,904 5,1583 835 8,640 8,350 8,369 1,005 1,110 410 7,766 7,369 7,286 701 1,083 981 10,786 9,883 9,904 11,496 11,648 45,130 47,947 52,711 56,935 56,035 62,385 9,912 8,902 8,802 10,491 10,813 42,082 44,012 48,807 51,778 51,601 56,356 4,434 6,029 N/A 47,334 53,196 58,5623 44,021 39,379 N/A 43,399 49,292 53,103 39,442 33,356 4,578 6,024 N/A 17,565 15,961 16,452 18,165 17,653 59,694 66,541 67,993 86,5193 85,715 93,655 N/A 65,928 68,478 88,1463 73,701 70,649 15,419 14,428 14,917 7,675 7,115 N/A 65,928 68,478 87,785 66,701 60,874 485 15,419 14,428 14,917 2.16 1.72 1.67 1.67 1.63 N/A 0.67 1.52 1.41 N/A 0.05 1.52 3,935 3,904 5,4593 675 1.77 0.75 0.07 2.19 2.24 2.24 1.97 N/A N/A 1.84 1.85 1.85 1.7 1.53 1.53 2.30 1.97 1.79 1.82 N/A N/A 166 839 N/A - N/A 97 N/A 0.014 0.012 N/A N/A 161 187 202 1 1 N/A 140 N/A 399 0.044 0.032 539 539 1 Also includes the consumption of the former Monicomp and eBIZ. 2 Headcount-proportionate estimate based on the figures from the OTP Group’s member companies that supplied accurate data. 3 Data corrected ex-post due to a calculation error, total issuance of the Banking Group is 0.4 percent higher than previously published. 4 From 2020 it includes renewable-based vehicle fuel emissions. The emissions intensity per turnover is reported from 2022. The figures shown are calculated from energy consumption, in all cases based on the applicable statutory regulations and the factors stipulated by authorities and industry organisations (National Inventory Reports (NIR), IPCC, DEFRA, EU Regulation, AIB, IFI, and data from suppliers for electricity and district heating). For Scope 1 emissions, country-specific factors are applied subject to availability from 2022. We calculate electricity -related emissions using country-specific factors. For district heating use, from 2020 onwards we use the Hungarian, Slovenian and Croatian factors, and for all other countries, we uniformly use the data published by DEFRA, while in previous years we used the Hungarian emission factors , except for Ukraine, Russia and Serbia, in the absence of other reliable data. Scope1 emissions and, in 2022 and 2023, even district heating cover all GHG emissions. For Scope 2 emissions, the previous years of district heating in Hungary and electricity factors only cover CO2. For the emission factors used, we do not have information on t he GWP values considered in each and every case. To offset its 2023 Scope 1 and Scope 2 emissions, OTP Bank purchased carbon credits in 2023, thereby preventing the emission of 7,600 tonnes of carbon emissions during the year. The 2023 emission values were determined in advance, with offsets higher than emissions. The credits purchased are retired credits verified as per Verra (VER). The Bank considers it essential that the project supported through offsetting is located in the country of operation of the Banking Group, and has again opted for a project i n Bulgaria, which was implemented at the Saint Nikola Wind Farm, the largest wind farm in the country, near the town of Kavarna. SI Slovenia’s SKB Bank has also offset its Scope 1-2 emissions, purchasing 2,175 tonnes of carbon credits in 2023, also in the Sant Nikola Wind Farm project. Business travel Paper use TCFD IV.b The OTP Group’s other indirect (Scope 3)CO2e emissions (t), 20231 OTP Bank 991 592 OTP Group 1,963 2,655 1 Includes only emissions arising from our operations; their presentation is partial only. Our goal is to expand the scope cove red continuously. The values are calculated from factors stipulated by the authorities and industry organisations. As for the Banking Group’s Scope3 emissions the emissions linked to lending are the most significant. The calculation of further emissio ns under Scope3 is expanded subject to resource capacities. Travel GRI 305: 3-3 The level of business travel varied across the Banking Group, with car use increasing for some companies and decreasing significantly for some businesses. The total mileage increased by 9 percent and 13 percent year-on-year at the parent bank and across the group, respectively. The increase was partly due to new group members. While online meetings remain a dominant part of liaising, with the end of the coronavirus pandemic, face-to-face meetings have become more frequent again. The maximum carbon emission limits for car purchases at Banking Group level remained unchanged during the year. Among the cars to choose from there are hybrid or electric vehicles in all categories. At OTP Bank, 38 hybrid vehicles were purchased during the year, while the fleet of electric and hybrid cars at the subsidiary banks increased minimally. In addition to company cars, our employees also use their own personal cars for business travel in certain cases (not for commuting to work), and they also order taxi services. At OTP Bank, travelling by taxi and INTEGRATED ANNUAL REPORT 2023 204 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) personal vehicles amounted to about 2.4 million kilometres; at Group level this value was 7.8 million 73 kilometres. At Group level, there was again a significant increase in the number of trips by air. Our employees took around 9,800 trips74, nearly 30 percent of which were connected to OTP Bank. There were also a significant number of trips at DSK Bank and the Russian subsidiary. Since OTP Bank and its subsidiaries find it important to enable employees and customers to access the workplace by alternative transportation means, several head office buildings and branches are equipped with bicycle storage at Group level. The establishment of branches typically requires the approval of local governments, which makes implementation more difficult. Bicycle storages are available at 60 percent of the branches of OTP Bank for employees and for customers. During the year, the number of bicycle storage facilities at the Ukrainian subsidiary’s headquarters was increased and a shower facility was installed. The Serbian and Russian subsidiaries have also set up bicycle storage facilities. A shower was also installed at the Russian bank’s headquarters. Paper use We are constantly working on cutting our paper use. The steadily increasing range of electronically available services also reduces paper consumption. In addition, the digitalisation of the bank’s internal processes is ongoing. At the same time, the paper-based administration demanded by legal requirements inhibits in many cases the further reduction of printing in Hungary and in other countries. The share of electronic account statements also showed an increasing trend in 2023. We also encourage their use through the conditions and fees of the application. The majority of OTP Bank customers (83 percent of retail clients and almost half of large corporate customers) do not receive paper-based statements, which is a noticeable increase over the previous year. At the Bulgarian subsidiary nearly all of our customers are provided with electronic statements, while e-statements are used exclusively at the Moldavian and the Ukrainian subsidiary. Three quarters of customers now receive an e-statement at the Serbian subsidiary, and 40 percent at the Croatian bank. At both Slovenian banks, 98 percent of corporate customers receive electronic statements, compared to almost 70 percent of retail customers at NKBM and 80 percent at SKB Bank. At the Montenegrin subsidiary electronic account statements are used in more than 50% of the cases among corporate customers. The Albanian, Montenegrin, Russian and Romanian subsidiaries a lso have a significant number of e-statements, but the exact number by 2023 is not known. At the Group level, office paper use decreased minimally in 2023, which, taking acquisitions into account, represents an average decrease of 10 percent for the rest of the Group. The NKBM uses a minimum amount of paper for its size. At OTP Bank, we were able to reduce consumption by 11 percent. Further savings are expected from the electronic replacement of internal transport processes, with pilot operations launched a t the end of 2023. The parent bank used 47 percent recycled paper in office paper use and 31 percent in total paper use. In Hungary, we use FSC-certified paper even in the case of account statements, marketing publications and envelopes, while we use recycled FSC paper for producing DM letters. The internal printing activity of OTP Bank is FSC-certified until 2025. All personal hygiene products used at OTP Bank are exclusively ECO Label products. Some smaller domestic subsidiaries use exclusively recycled p aper. HR RO In 2023, our Croatian and Romanian subsidiary banks covered a small part of their office paper needs with recycled paper. The Croatian subsidiary uses FSC and PEFC certified paper. RS Our Serbian subsidiary uses FSC-certified and ECF (Elemental Chlorine Free) paper. SI Both NKBM and SKB Bank have been using PEFC certified products for several years. At group level, the share of recycled paper was the same as in the previous year, 13 percent for office and 9 percent for total use. Environmentally conscious use and waste management OTP Bank follows the principle of using all of its equipment, devices and machines for the longest time reasonably possible. Furniture is reused several times and we ensure the compatibility of replacements. BG RS UA RO At OTP Bank, DSK Bank, OTP Bank Serbia and OTP Bank Romania it is common practice to donate no longer used but still functional furniture and IT equipment (primarily computers and laptops). 73 The Russian subsidiary bank was unable to provide data on own car use, the Montenegrin, Uzbek and NKBM subsidiar ies were unable to provide data on taxi use, and some Hungarian subsidiaries were unable to provide any of those data. 74 One-way trip. INTEGRATED ANNUAL REPORT 2023 205 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) In 2023, OTP Bank Ukraine also donated nearly 300 assets. At group level, a t otal of 731 no longer used computers were donated to charity. BG SI HR RS ME RO MD Our subsidiaries in Bulgaria, Croatia, Serbia, Slovenia, Romania, Montenegro and Moldova have used toner refills for several years to reduce toner and ink cartridge waste. OTP Group materials and procurement highlights Number of computers (laptops + PCs) Weight of ink cartridges and toners used Amount of office paper Amount of paper used for document sorting and packaging Amount of indirectly used paper 2 (thousand units) (t) (t) (t) (t) 1 Partly estimate: prorated based on actual data 2 E.g. marketing publications, account statements 3 Predominantly the consumption of the former Monicomp. OTP Bank OTP Group 2019 2020 2021 2022 2023 2019 2020 2021 2022 2023 18 19 19 19 18 511 571 651 651 71 8 699 6 478 4 398 5 397 351 4 32 354 2.350 1.795 1.751 1.552 1.517 341 371 351 58 75 90 98 26 117 153 829 1.105 842 7 5843 491 558 313 631 903 732 897 704 Waste collection remains unchanged in 2023. All members of OTP Group collect and treat hazardous waste and paper containing business secrets selectively, in compliance with the relevant legal requireme nts. The other than confidential paper waste, plastic and metal waste, are selectively collected by the group members to varying degrees. In Moldova, non-confidential paper waste is collected separately. In OTP Bank’s central office buildings and at the Croatian and the Romanian subsidiaries non-confidential paper waste, PET bottles, metal packaging materials and glass are selectively collected. The Serbian subsidiary collects its paper waste selectively, both in its head office building and at its branches . SKB Bank selects communal waste, including biodegradable food waste, as completely separately as possible. Our Albanian subsidiary collects paper waste comprehensively; this practice has been implemented at our Montenegrin subsidiary in the case of the head office building and the archives. There is selective waste collection in the head office building of our Ukrainian subsidiary and the Sofia and Varna sites of our Bulgarian subsidiary. Quantity of selectively collected waste OTP Bank 809 1,120 2019 2020 2021 2022 2023 938 729 2023 1,350 (t) (kg) 7,929 2,203 4,607 8,807 6,142 12,613 5,810 10,685 29,426 13,187 5,917 (t) N/A 2,766 2,963 3,148 3,111 2019 2020 1,323 1,450 2022 1,244 5,636 N/A 880 N/A N/A OTP Group 2021 1,091 Separately collected waste paper (t) Separately collected PET bottles, plastic Municipal waste Attitude-shaping The members of the Banking Group have launched numerous programmes, awareness -raising campaigns and involved employees to promote environmental awareness and the protection of natural values. Green Challenge idea contest OTP Bank has launched the Green Challenge idea contest among its employees. To start the competition, we launched a series of articles on six topics on the intranet. We rewarded the employees who answered the quiz questions at the end of each article the fastest. For the idea contest, we were looking for applications that support the reduction of the Bank’s carbon footprint and can be easily implemented in everyday practice. The challenge was met with great interest, with 136 ideas submitted, four of which will be implemented: Installation of MOL-Bubi stations around OTP offices, Green Plate Programme to promote more sustainable dietary habits, the digitalisation of business travel settlements, special prize for the idea with the greatest impact: minimising standby power consumption. As a result of the popularity of the competition, we will be launching a permanent sustainability idea box starting from 2024. INTEGRATED ANNUAL REPORT 2023 206 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) OTP Bank was also one of the partners of the Green Friday initiative, launched jointly by MasterCard and several organisations to raise awareness about conscious spending and lifestyle. Throughout the programme, dedicated microsites and social media platforms featured awareness-raising articles and tips to promote a greener Christmas. In 2023, the Bank continued its campaign with Mastercard in the Priceless Planet Coalition, which aims to mitigate the adverse effects of climate change by planting 100 million trees over five years. In 2023, OTP Bank enabled the planting of 75 thousand trees. BG DSK Bank, in partnership with Mastercard and the Sofia Zoo, launched a new interactive game that teaches young people about the importance of biodiversity and ways to protect natural habitats. In addition to the game, free downloadable educational materials are available for teachers, educational organisations and students. Together with Mastercard, the subsidiary bank supported the “Five Lit tle Corners” initiative, a unique urban art installation and events that raise awareness of biodiversity and environmental protection. The series of events took place in Sofia for a month. The subsidiary bank supports the “Real Honey” initiative under the “Adopt a beehive” programme. The support is linked to the opening of a new corporate account, helping happy bee-keeping and Bulgarian bee- keepers. Customers will receive a certificate and Bulgarian honey for their contribution. The Bank’s employees also participated in a tree planting project in the Balchik Botanical Garden and in Sofia, planting more than 50 trees. SI The NKBM has also organised an ideas competition among its staff, inviting initatives on ESG issues. 18 ideas were received for the competition, several of which have started to be implemented. The Bank’s employees planted 250 trees in the Karst region to help repair damage caused by forest fires. SKB Bank has launched a challenge to clean its employees’ living environment on Earth Day. Both Slovenian banks participated in the European Mobility Week initiative, encouraging people to cycle to work. There is also a beehive on the roof of both banks’ headquarters, which is maintained by staff. HR The bank provided e-learning training on environmental awareness for its staff, which was completed by 69 percent of the employees. The Board of Directors of the subsidiary bank has approved the decision that all the Bank’s bank cards will be made of PLA (plant-derived biodegradable) material. The bank is involved in the “Migration in the Light” bird monitoring project, using equipment installed on the central building to record the sounds and movements of birds to detect the effects of light pollution. In 2023, the subsidiary bank also supported Ekotlon, Croatia’s largest plogging (litter picking) race. More than 300 runners participated in the event. The registration fees were used for sponsorship this year again, for sports associations of disabed persons. RS The Serbian subsidiary has established the so-called OTP Village as a venue for environmental programmes. Employees and their children had the opportunity to attend an event on bees, and workshops on ecological challenges and solutions were organised for the employees. The subsidiary bank also organised an environmental drawing competition for children. The employees also took part in voluntary waste collection and tree planting activities. AL At the Albanian bank, a “Green Hearts” team of volunteers was formed during 2023, with members taking part in litter picking and tree planting initiatives. The bank also donated 20 trees to the city of Tirana. ME Employees of a Montenegrin subsidiary bank planted trees in Podgorica and the bank is supporting an environmental project for students at one of the largest secondary schools in Podgorica. UK Our Ukrainian subsidiary continued the ‘Surrender your Batteries!’ campaign, in the framework of which used batteries and accumulators collected nationwide are shipped to a Romanian recycling plant. MD The Moldovan subsidiary bank supported the rehabilitation of trees in the Chisinau Botanical Garden through the inclusion of its employees. Tree planting in Uzbekistan The Uzbek subsidiary planted an outstanding number of trees (45,680 trees), helping to sequester carbon dioxide and clean the air. Trees neutralise an average of 502 tonnes of carbon dioxide emissions per year, as well as sequestering significant amounts of air pollutants, contributing to climate improvement, noise protection and soil conservation. The planting is equivalent to nearly 30 hectares of forest. INTEGRATED ANNUAL REPORT 2023 207 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) SUPPLEMENTARY DATA INTEGRATED ANNUAL REPORT 2023 208 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) METHODOLOGICAL NOTE: CHANGE IN THE SEGMENTATION OF OTP CORE AND CORPORATE CENTRE According the decision of the management, starting from 2023 the segmentation of the Hungarian operation has been changed. The previously applied old methodology was outlined on page 53 of the Half-Year Financial Report for 2010, pursuant to which the core business activity in Hungary was segmented into OTP Core, whereas Corporate Centre was carved out of the sub-consolidated financial statements of entities making up OTP Core. Thus, Corporate Centre acted as a separate virtual entity established by the equity investment of OTP Core for managing the wholesale financing activity for all the subsidiaries within OTP Group but outside OTP Core. According to the new methodology, starting from 1Q 2023 Corporate Centre is no longer carved out of the OTP Core segment. One reason for this change was the simplification of the stock exchange reporting structure and the reduction of the segments. Secondly, as a result of this change the balance sheet and P&L impact of capital market instruments issued in the last few quarters will be captured in the OTP Core section, which includes a written analytical chapter. According to the old methodology those capital market instruments issued by OTP Bank were presented on the liability side of Corporate Centre, whereas the already executed and future expected transactions were required partly for regulatory reasons, i.e. in order to comply with the consolidated MREL minimum requirements. In line with the Single Point of Entry approach used by the Bank, the consolidated MREL requirement has to be met by instruments issued and held by OTP Bank (Hungary). Furthermore, with this change the stock exchange reports adopt the segmentation used in internal reports prepared for the management, as Corporate Center ceased to exist in those internal reports, too. Under the new methodology, certain intragroup loans and deposits that are recognised within loans and liabilities from accounting point of view, are shifted to financial assets and financial liabilities lines in the adjusted balance sheet of OTP Core. Thus, loan and deposit volumes presented under the OTP Core segment reflect the underlying business developments. For the sake of transparency, in the report’s affected tables the 2022 base periods are presented both under the old (grey columns marked ’as previously reported’) and new (’restated’) methodology. In the below tables we highlight the main financial data of OTP Core and Corporate Centre that were affected by this methodological change. OTP CORE Main components of the Statement of recognised income After tax profit without received dividend After tax profit Adjusted profit after tax Profit before tax Operating profit Total income Net interest income Operating expenses Corporate income tax Indicators (adjusted) ROE ROA Operating profit margin Total income margin Net interest margin Net fee and commission margin Net other non-interest income margin Operating costs to total assets ratio Cost/income ratio Effective tax rate Main components of balance sheet (closing balances) Total Assets Financial assets (net) Liabilities to credit institutions Issued securities Issued securities without retail bonds Subordinated bonds and loans 2022 as previously reported HUF million 27,274 135,181 253,232 296,672 294,257 637,469 412,611 (343,212) -(43,440) 2022 as previously reported %/pps 12.6 1.6 1.83 3.97 2.57 1.10 0.30 2.1 53.8 14.6 2022 as previously reported HUF million 15,758,292 7,438,066 1,251,653 507,540 471,773 0 2022 restated HUF million 30,242 138,149 256,200 300,094 297,679 642,520 417,662 (344,841) (43,894) 2022 restated %/pps 12.7 1.5 1.70 3.68 2.39 1.01 0.27 2.0 53.7 14.6 2022 restated HUF million 17,596,229 9,270,006 2,313,832 985,187 949,421 294,186 2023 HUF million 313,143 500,869 302,935 366,502 341,049 751,953 432,651 (410,904) (63,566) 2023 %/pps 14.2 1.6 1.79 3.94 2.26 1.03 0.64 2.2 54.6 17.3 2023 HUF million 18,459,423 9,630,766 2,326,311 1,877,094 1,675,963 507,277 INTEGRATED ANNUAL REPORT 2023 209 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) Corporate Centre Main components of the Statement of recognised income Adjusted profit after tax Profit before tax Operating profit Total income Net interest income Operating expenses Corporate income tax Main components of balance sheet (closing balances) Total Assets Interbank loans to subsidiaries Investments in subsidiaries Other assets Intra group liabilities from subsidiaries Intra group funding from OTP Core Issued securities Subordinated debt (Tier 2) Shareholders' equity 2022 as previously reported HUF million 2,968 3,423 3,423 5,051 5,051 (1,628) (455) 2022 as previously reported 3,848,180 2,393,334 1,448,849 5,998 1,399,338 522,960 477,648 294,186 1,448,849 2022 restated HUF million - - - - - - - 2022 restated - - - - - - - - - 2023 HUF million - - - - - - - 2023 - - - - - - - - - INTEGRATED ANNUAL REPORT 2023 210 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) CHANGE IN THE SCOPE OF CONSOLIDATION FOR THE CONSOLIDATED CAPITAL ADEQUACY RATIOS PRESENTED IN THE STOCK EXCHANGE REPORTS According to the decision by the management, starting from 3Q 2023 the consolidated capital adequacy ratios for the actual period and retrospectively for the base periods presented in the Stock Exchange Reports will be based on the prudential scope of consolidation, i.e. in line with Capital Requirements Regulation (CRR). OTP Bank Plc. reports its consolidated capital adequacy ratios to the National Bank of Hungary in charge of financial supervision based on the prudential scope of consolidation. In previous periods the consolidated capital adequacy ratios based on the prudential scope of consolidation were disclosed after the release of the Stock Exchange Reports, in the document titled OTP Group Disclosure on consolidated basis. In the previous Stock Exchange Reports the presented consolidated capital adequacy ratios were calculated based on the accounting scope of consolidation, in line with IFRS standards. The below table shows the consolidated capital adequacy ratios (Basel 3, IFRS) from 1Q 2022 until 3Q 2023 according to both prudential and accounting scope of consolidation. According to PRUDENTIAL scope of consolidation (HUF million / %) Capital adequacy ratio Tier 1 ratio Common Equity Tier 1 ('CET1') capital ratio Own funds o/w Tier1 Capital o/w Common Equity Tier 1 capital Consolidated risk weighted assets (RWA) (Credit & Market & Operational risk) According to ACCOUNTING scope of consolidation (HUF million / %) Capital adequacy ratio Tier1 ratio Common Equity Tier 1 ('CET1') capital ratio Own funds o/w Tier1 Capital o/w Common Equity Tier 1 capital Consolidated risk weighted assets (RWA) (Credit & Market & Operational risk) 1Q 2022 2Q 2022 3Q 2022 4Q 2022 1Q 2023 2Q 2023 3Q 2023 18.4% 16.9% 16.9% 3,217,591 2,950,935 2,950,935 18.4% 16.9% 16.9% 3,635,663 3,347,375 3,347,375 18.1% 16.7% 16.7% 3,922,723 3,620,662 3,620,662 17.8% 16.4% 16.4% 3,671,104 3,383,161 3,383,161 17.2% 14.8% 14.8% 3,767,588 3,242,569 3,242,569 17.9% 15.6% 15.6% 4,076,508 3,551,485 3,551,485 18.8% 16.4% 16.4% 4,489,776 3,929,662 3,929,662 17,464,356 19,772,146 21,643,869 20,607,706 21,920,451 22,713,600 23,922,959 1Q 2022 2Q 2022 3Q 2022 4Q 2022 1Q 2023 2Q 2023 3Q 2023 17.8% 16.2% 16.2% 3,078,173 2,811,517 2,811,517 17.9% 16.4% 16.4% 3,515,020 3,226,731 3,226,731 17.8% 16.4% 16.4% 3,828,083 3,526,063 3,526,063 17.5% 16.1% 16.1% 3,565,932 3,277,984 3,277,984 16.8% 14.4% 14.4% 3,661,078 3,136,729 3,136,729 17.5% 15.2% 15.2% 3,951,088 3,426,218 3,426,218 18.4% 16.1% 16.1% 4,366,482 3,806,368 3,806,368 17,324,682 19,629,309 21,497,011 20,405,328 21,795,586 22,551,166 23,714,042 INTEGRATED ANNUAL REPORT 2023 211 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) CHANGE IN THE PRESENTATION OF ACCRUED INTEREST RECEIVABLES ON STAGE 3 LOANS – METHODOLOGICAL SUMMARY Starting from 2023 the presentation of accrued interest receivables on Stage 3 loans has been changed in the adjusted balance sheets and statements of recognised income. According to the old methodology in place until the end of 2022, in the adjusted balance sheets of the stock exchange report the total amount of accrued interest receivables on Stage 3 loans under IFRS 9 were netted with the provisions created in relation to the total exposure toward those particular clients. As a result of this, in the adjusted consolidated balance sheet, and also in the different segments, lower gross loan volumes and allowances for loan losses were shown compared to the IFRS reports. Furthermore, in the adjusted statement of recognised income of OTP Core and therefore on consolidated level, as well, the accrued interests on Stage 3 loans in the given period were netted with the related provision for impairment on loan losses. These items were not settled against each other in the case of foreign subsidiaries. From 2023, under the new methodology, these items are not netted against each other in the adjusted financial statements. This means that this change has not been retroactively applied for the base period in the tables of this report, but the numbers according to the new methodology were presented only for 2023. For the sake of comparability, in the below table we present the main financial data affected by this change for the 2022 base period under the new methodology, for the Group and OTP Core. Consolidated Gross customer loans Allowances for loan losses Stage 3 loan volume under IFRS 9 Stage 3 loans under IFRS 9/gross customer loans Own coverage of Stage 3 loans under IFRS 9 Net interest income Net interest margin Provision for impairment on loan losses Provision for impairment on loan losses-to-average gross loans ratio OTP Core Gross customer loans Allowances for loan losses Stage 3 loan volume under IFRS 9 Stage 3 loans under IFRS 9/gross customer loans Own coverage of Stage 3 loans under IFRS 9 Net interest income Net interest margin Provision for impairment on loan losses Provision for impairment on loan losses-to-average gross loans ratio 2022 in HUF million 19,690,287 (1,049,663) 1,015,899 5.2% 62.8% 1,098,914 3.52% (140,566) 0.75% 6,551,991 (273,371) 346,947 5.3% 47.1% 422,997 2.42% 27,515 (0.46%) INTEGRATED ANNUAL REPORT 2023 212 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) FOOTNOTES OF THE TABLE ‘CONSOLIDATED PROFIT AFTER TAX BREAKDOWN BY SUBSIDIARIES (IFRS)’ General note: regarding OTP Core and other subsidiaries, the adjusted profit after tax is calculated without the effect of adjustment items. (1) Aggregated adjusted profit after tax of OTP Core and foreign banks. (2) OTP Core is an economic unit for measuring the result of core business activity of OTP Group in Hungary. Financials of OTP Core are calculated from the partially consolidated IFRS financial statements of certain companies engaged in OTP Group’s operation in Hungary. These companies include OTP Bank Hungary Plc., OTP Mortgage Bank Ltd, OTP Building Society Ltd, OTP Factoring Ltd, OTP Financial Point Ltd., and companies providing intragroup financing; OTP Bank Employee Stock Ownership Plan Organization was included from 4Q 2016; OTP Card Factory Ltd., OTP Facility Management Llc., MONICOMP Ltd. and OTP Real Estate Leasing Ltd. were included from 1Q 2017 (from 1Q 2019 OTP Real Estate Lease Ltd. was eliminated from OTP Core); OTP Mobile Service Llc. and OTP Ingatlanpont Llc. were included from 1Q 2019; OTP Ecosystem Ltd. (previous name: OTP eBIZ Ltd., it was eliminated from 1Q 2023) was included from 1Q 2020; OTP OTP Home Solutions was included from 2Q 2021. The consolidated results of these companies were segmented into OTP Core and Corporate Centre until the end of 2022. According to the new methodology applied from 2023, Corporate Centre is no longer carved out of OTP Core. In the affected tables of this report, the 2022 base periods were presented both under the old and the new segment definitions. (3) The result and balance sheet of OTP Factoring Bulgaria EAD and DSK Leasing AD is included. (4) The statement of recognised income and balance sheet of SKB Banka d.d. Ljubljana, SKB Leasing d.o.o., SKB Leasing Select d.o.o. and from February 2023 Nova Kreditna Banka Maribor d.d. is included. (5) The statement of recognised income and balance sheet of OTP Leasing d.d. and SB Leasing d.o.o. was included. (6) The financial performance of OTP Factoring Serbia d.o.o, OTP Lizing d.o.o. and OTP Services d.o.o. is included. (7) The balance sheet of the newly acquired Alpha Bank Albania was included from July 2022, its statement of recognised income from August 2022. Alpha Bank Albania merged with OTP Bank Albania in December 2022. (8) The statement of recognised income and balance sheet of the acquired Podgoricka banka was included, which merged into the Montenegrin bank in 4Q 2020. (9) The balance sheet of Ipoteka Bank in Uzbekistan was consolidated from June 2023, whereas the adjusted profit of Ipoteka Bank was recognized in the consolidated P&L from 3Q 2023. (10) The statement of recognised income and balance sheet of LLC MFO “OTP Finance” is included. (11) Figures are based on the aggregated financial statements of OTP Bank JSC, LLC OTP Leasing, and OTP Factoring Ukraine LLC. (12) The statement of recognised income and balance sheet of OTP Faktoring SRL and OTP Leasing Romania IFN S.A. was included. (13) The subconsolidated adjusted profit after tax of Merkantil Group (Merkantil Bank Ltd., Merkantil Bérlet Ltd., OTP Real Estate Leasing Ltd., NIMO 2002 Ltd., SPLC-P Ltd., SPLC Ltd.) was presented. (14) LLC AMC OTP Capital, OTP Asset Management SAI S.A. (Romania), DSK Asset Management EAD (Bulgaria), ILIRIKA DZU a.d. Belgrade (Serbia). (15) Velvin Ventures Ltd. (Belize), SC Aloha Buzz SRL, SC Favo Consultanta SRL, SC Tezaur Cont SRL (Romania), OTP Solution Fund (Ukraine), Mendota Invest d.o.o. (Slovenia), R.E. Four d.o.o., Novi Sad (Serbia). (16) Until the end of 2022 Corporate Centre acted as a virtual entity established by the equity investment of OTP Core for managing the wholesale financing activity for all the subsidiaries within OTP Group but outside OTP Core. Therefore, the balance sheet of the Corporate Centre was funded by the equity and intragroup lending received from OTP Core, the intragroup lending received from other subsidiaries, and the subordinated debt and senior notes issued by OTP Bank. From this funding pool, the Corporate Centre was to provide intragroup lending to, and hold equity stakes in OTP subsidiaries outside OTP Core. Main subsidiaries financed by Corporate Centre were as follows: Hungarians: Merkantil Bank Ltd, OTP Flat Lease Ltd, OTP Fund Management Ltd, OTP Real Estate Fund Management Ltd, OTP Life Annuity Ltd; foreigners: banks, leasing companies, factoring companies. Starting from 2023 Corporate Centre is no longer carved out of OTP Core. In the affected tables of this report, the 2022 base periods were presented both under the old and the new segment definitions. (17) The profit after tax of the Hungarian operation lines include the profit after tax or adjusted profit after tax of the Hungarian subsidiaries and Corporate Centre, as well as the eliminations allocated onto these entities. (18) The profit after tax of the Foreign operation lines include the profit after tax or adjusted profit after tax of the Foreign subsidiaries, as well as the eliminations allocated onto these entities. INTEGRATED ANNUAL REPORT 2023 213 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) CALCULATION OF THE ADJUSTED LINES OF IFRS PROFIT AND LOSS STATEMENTS, AS WELL AS THE ADJUSTED BALANCE SHEET LINES PRESENTED IN THE REPORT, AND THE METHODOLOGY FOR CALCULATING THE FX-ADJUSTED VOLUME CHANGES In order to present Group performance reflecting the underlying business trends, the presented consolidated and separate / sub-consolidated profit and loss statements of this report were adjusted in the following way, and the adjusted P&Ls are shown and analysed in the Report (unless otherwise stated). Consolidated financial statements of OTP Bank are disclosed in the Supplementary Data section. Adjustments affecting the income statement: • The after tax effect of adjustment items (certain, typically one-off items from banking operations’ point of view) are shown and analysed separately in the Statement of Recognised Income. • The components of the new Gain from derecognition of financial assets at amortized cost line in the P&L were shifted back in the adjusted P&L structure to the lines on which they were presented previously. • Due to the introduction of IFRS16, certain items previously presented on the Other non-interest expenses line (rental fees) were moved to the interest expenses and depreciation lines in the income statement. These items were shifted back to the Other non-interest expenses line in the adjusted P&L structure. • The expected one-off effect of the interest rate cap for certain loans in Hungary and Serbia line contains the expected effect of the Hungarian rate cap, and the expected effect of the Serbian rate cap effective from October 2023 until the end of 2024. • The effect of the winding up of Sberbank Hungary line represents the combined impact of the extraordinary contribution payable into the Deposit Protection Fund in relation to the compensation of depositors, and the recovery from the sale of Sberbank assets. • Performance indicators (such as cost/income ratio, net interest margin, risk cost to average gross loans as well as ROA and ROE ratios, etc.) presented in this report are calculated on the basis of the adjusted profit and loss statement excluding adjustment items (unless otherwise indicated). Starting from 2022, the Provision for impairment on loan losses line is in the numerator of the Provision for impairment on loan losses-to-average gross loans ratio, which, as opposed to previous periods, does not include the provision for impairment on placement losses. • In the Consolidated financial highlights and share data table the Book Value Per Share and the Tangible Book Value Per Share, as well as indicators derived from these are calculated based on the consolidated diluted share count used for EPS calculation. • Within the report, FX-adjusted statistics for business volume developments and their product breakdown, as well as the FX-adjusted stock of allowances for loan losses are disclosed, too. For FX-adjustment, the closing cross currency rates for the current period were used to calculate the HUF equivalent of loan and deposit volumes in the base periods. Thus the FX-adjusted volumes will be different from those published earlier. • The FX-adjusted changes of certain consolidated or sub-consolidated P&L lines in HUF terms may be presented in this Report. According to the applied methodology in the case of the P&L lines, the FX effect is filtered out only in relation to the currency of the given country, irrespective of the transactional currency mix in which the given P&L line materialized. Thus, for instance, as for the consolidated FX-adjusted operating cost development, the effect of the Hungarian Forint rate changes against the given currency is not eliminated in the case of the cost items arising in FX within the Hungarian cost base. Adjustments affecting the balance sheet: • On 9 February 2024 OTP Bank announced the signing of the share sale and purchase agreement to sell its Romanian operation. As a result of this, according to IFRS 5, as at the end of 2023 the Romanian operation was presented as an asset classified as held for salein the consolidated balance sheet, and as discontinued operation in the income statement. With regards to the consolidated balance sheet, all Romanian assets and liabilities were shown on a separate line in the 2023 closing balance sheet. As for the consolidated income statement, the Romanian contribution for both 2022 and 2023 was shown separately from the result of continuing operation, on the Net loss / gain from discontinued operation line, i.e. the particular P&L lines in the ‘continuing operations’ section of the P&L don’t incorporate the contribution from the Romanian subsidiaries. As opposed to this, in the adjusted financial statements presented in the Stock Exchange Report – in line with the structure of the financial statements monitored by the management – the Romanian operation was presented in a way as if it was still classified as continuing operation, i.e. its net interest income contribution was presented on the net interest income line in the consolidated adjusted income statement. • In the adjusted balance sheet, net customer loans include the stock of loans at amortized cost, loans mandatorily at fair value through profit or loss, and finance lease receivables. • In the adjusted balance sheets presented in the analytical section of the report, until the end of 2022 the total amount of accrued interest receivables related to Stage 3 loans under IFRS 9 were netted with the provisions created in relation to the total exposure toward those particular clients, in case of the affected Group members. Therefore, this adjustment made on the balance sheet had an impact on the consolidated gross customer loans and allowances for loan losses. Starting from 2023 this adjustment is no longer applied. INTEGRATED ANNUAL REPORT 2023 214 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) Alternative performance measures pursuant to the National Bank of Hungary 5/2017. (V.24.) recommendation75 Alternative performance measures name Leverage, consolidated76 Liquidity Coverage Ratio (LCR) ROE (accounting), consolidated Description The leverage ratio is calculated pursuant to Article 429 CRR. The calculation of the indicator is designed quarterly by the Bank for the prudential consolidation circle. According to Article 412 (1) of CRR, the liquidity coverage ratio (LCR) is designed to promote short-term resilience of the Issuer’s / Group's liquidity risk profile and aims to ensure that the Issuer / Group has an adequate stock of unencumbered High Quality Liquid Assets (HQLA) to meet its liquidity needs for a 30 calendar day liquidity stress scenario. The return on equity ratio shall be calculated the consolidated accounting after-tax profit for the given period divided by the average equity, thus shows the effectiveness of the use of equity. Calculation (data in HUF million) Measures value 2022 2023 The leverage ratio shall be calculated as an institution’s capital measure divided by that institution's total exposure measure and shall be expressed as a percentage. Example for 2023: Example for 2022: 3,945,569.6 42,426,769.2 3,383,160.8 35,399,551.0 = 9.3% 9.6% 9.3% = 9.6% The LCR is expressed as: (stock of HQLA) / (total net cash outflows over the next 30 calendar days) ≥ 100%. The numerator of the LCR is the stock of HQLA (High Quality Liquid Assets). In order to qualify as HQLA, assets should be liquid in markets during a time of stress and, in most cases, be eligible for use in central bank operations. The denominator of the LCR is the total net cash outflows, defined as total expected cash outflows minus total expected cash inflow in the specified stress scenario for the subsequent 30 calendar days. Total cash inflows are subject to an aggregate cap of 75% of total expected cash outflows, thereby ensuring a minimum level of HQLA holdings at all times. Example for 2023: 11,062,683.8 6,528,404.6 - 2,033,178.9 Example for 2022: 7,439,159.8 6,175,742.4 - 1,852,865.4 = 246.1% = 172.1% The numerator of the indicator is the consolidated accounting after-tax profit for the given period (annualized for periods less than one year), the denominator is the average consolidated equity. (The definition of average equity: calendar day-weighted average of the average balance sheet items in periods comprising the given period, where periods comprising the given period are defined as quarters (and within that months) in case of 1H, 9M and FY periods, and months in case of quarters. Furthermore, the average of the average balance sheet items is computed as the arithmetic average of closing balance sheet items for the previous period and the current period.) Example for 2023: 990,459.5 * 1.0 3,639,782.4 Example for 2022: 347,081.1 * 1.0 3,160,118.9 = 27.2% = 11.0% 172.1% 246.1% 11.0% 27.2% 75 The NBH’s recommendation (5/2017, 24 May) on Alternative Performance Measures (APM) came into effect from 1 June 2017, in lin e with ESMA’s guidance (ESMA/2015/1415) on the same matter. The recommendation is aimed at – amongst other things – enhancing the transparency, reliability, clarity and comparability of those APMs within the framework of regulated information and thus facilitating the protection of existing and potential investors. 76 Based on the prudential consolidation scope, which is different from the consolidation scope used in this report. INTEGRATED ANNUAL REPORT 2023 215 OTP BANK Alternative performance measures name ROE (adjusted), consolidated ROA (adjusted), consolidated Operating profit margin (adjusted, without one-off items), consolidated Total income margin (adjusted, without one-off items), consolidated Net interest margin (adjusted), consolidated Operating cost (adjusted)/ total assets, consolidated Description The return on equity ratio shall be calculated the consolidated adjusted after-tax profit for the given period divided by the average equity, thus shows the effectiveness of the use of equity. The return on asset ratio shall be calculated the consolidated adjusted net profit for the given period divided by the average total asset, thus shows the effectiveness of the use of equity. The operating profit margin shall be calculated the consolidated adjusted net operating profit without one-off items for the given period divided by the average total assets, thus shows the effectiveness of the operating profit generation on total assets. The total income margin shall be calculated the consolidated adjusted total income without one-off items for the given period divided by the average total assets, thus shows the effectiveness of income generation on total assets. The net interest margin shall be calculated the consolidated adjusted net interest income for the given period divided by the average total assets, thus shows the effectiveness of net interest income generation on total assets. The indicator shows the operational efficiency. BUSINESS REPORT 2023 (CONSOLIDATED) Calculation (data in HUF million) Measures value 2022 2023 The numerator of the indicator is the consolidated adjusted after-tax profit for the given period (annualized for periods less than one year), the denominator is the average consolidated equity. Example for 2023: 1,008,582.9 * 1.0 3,639,782.4 = 27.7% 18.8% 27.7% Example for 2022: 592,547.0 * 1.0 3,160,118.9 = 18.8% The numerator of the indicator is the consolidated adjusted net profit for the given period, the denominator is the average consolidated total asset. (The definition of average asset: calendar day-weighted average of the average balance sheet items in periods comprising the given period, where periods comprising the given period are defined as quarters (and within that months) in case of 9M, 9M and FY periods, and months in case of quarters. Furthermore, the average of the average balance sheet items is computed as the arithmetic average of closing balance sheet items for the previous period and the current period.) Example for 2023: 1,008,582.9 * 1.0 37,167,776.0 Example for 2022: 592,547.0 * 1.0 31,190,136.9 = 2.7% = 1.9% 1.9% 2.7% The numerator of the indicator is the consolidated adjusted net operating profit without one-off items for the given period, the denominator is the average consolidated total assets. Example for 2023: 1,260,849.8 * 1.0 37,167,776.0 = 3.39% 2.78% 3.39% Example for 2022: 868,486.7 * 1.0 31,190,136.9 = 2.78% The numerator of the indicator is the consolidated adjusted total income without one-off items for the given period (annualized for periods less than one year), the denominator is the average consolidated total assets. Example for 2023: 2,224,584.2 * 1.0 37,167,776.0 = 5.99% 5.31% 5.99% Example for 2022: 1,656,571.0 * 1.0 31,190,136.9 = 5.31% The numerator of the indicator is the consolidated adjusted net interest income for the given period (annualized for periods less than one year), the denominator is the average consolidated total assets. Example for 2023: 1,459,693.5 * 1.0 37,167,776.0 = 3.93% 3.51% 3.93% Example for 2022: 1,093,578.8 * 1.0 31,190,136.9 = 3.51% The numerator of the indicator is the consolidated adjusted operating cost for the given period (annualized for periods less than one year), the denominator is the average consolidated total assets. Example for 2023: 963,734.3 * 1.0 37,167,776.0 = 2.59% 2.53% 2.59% Example for 2022: 788,084.3 * 1.0 31,190,136.9 = 2.53% INTEGRATED ANNUAL REPORT 2023 216 OTP BANK Alternative performance measures name Cost/income ratio (adjusted, without one-off items), consolidated BUSINESS REPORT 2023 (CONSOLIDATED) Description Calculation (data in HUF million) Measures value 2022 2023 The indicator is another measure of operational efficiency. The numerator of the indicator is the consolidated adjusted operating cost for the given period, the denominator is the adjusted operating income (without one-off items) for the given period. Example for 2023: Example for 2022: 963,734.3 2,224,584.2 788,084.3 1,656,571.0 = 43.3% 47.6% 43.3% = 47.6% Provision for impairment on loan and placement losses (adjusted)/ average (adjusted) gross loans, consolidated The indicator provides information on the amount of impairment on loan and placement losses relative to gross customer loans. The numerator of the indicator is the consolidated adjusted provision for impairment on loan and placement losses for the given period (annualized for periods less than one year), the denominator is the adjusted consolidated gross customer loans for the given period. (The definition of average (adjusted) gross customer loans: calendar day-weighted average of the average balance sheet items in periods comprising the given period, where periods comprising the given period are defined as quarters (and within that months) in case of 1H, 9M and FY periods, and months in case of quarters. Furthermore, the average of the average balance sheet items is computed as the arithmetic average of closing balance sheet items for the previous period and the current period.) Example for 2023: 34,780.7 * 1.0 21,377,407.9 Example for 2022: 135,231.1 * 1.0 18,639,432.7 = 0.16% = 0.73% 0.73% 0.16% Total risk cost (adjusted)/ total asset ratio, consolidated The indicator shows the amount of total risk cost relative to the balance sheet total. The numerator of the indicator is consolidated adjusted total risk cost for the given period (annualized for periods less than one year), the denominator is the average consolidated total assets for the given period. Example for 2023: 38,521.5 * 1.0 37,167,776.0 = 0.10% 0.57% 0.10% Effective tax rate (adjusted), consolidated The indicator shows the amount of corporate income tax accounted on pre-tax profit. Example for 2022: 178,464.7 * 1.0 31,190,136.9 = 0.57% The numerator of the indicator is consolidated adjusted corporate income tax for the given period, the denominator is the consolidated adjusted pre- tax profit for the given period. Example for 2023: Example for 2022: 213,745.5 1,222,328.4 97,475.0 690,022.0 = 17.5% 14.1% 17.5% = 14.1% Net loan/(deposit+retail bonds) ratio (FX- adjusted), consolidated The net loan to deposit+retail bonds ratio is the indicator for assessing the bank's liquidity position. The numerator of the indicator is the consolidated net consumer loan volume (gross loan reduced the amount of provision), the denominator is the end of period consolidated consumer FX-adjusted deposit volume plus the end of period retail bond volume (issued by OTP Bank). Example for 2023: 21,447,380.3 29,428,283.5 + 201,130.6 = 72% 74% 72% Example for 2022: 17,929,314.2 24,289,844.4 + 35,766.3 = 74% INTEGRATED ANNUAL REPORT 2023 217 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) ADJUSTMENTS ON THE CONSOLIDATED STATEMENT OF PROFIT OR LOSS (IFRS) Net interest income (+) Presentation of the revaluation result of intra-group swaps on the net interest income line realized at the Romanian operation (-) Netting of interest revenues on Stage 3 loans with the related provision (booked on the Provision for loan losses line) (-) Effect of acquisitions (-) Reclassification due to the introduction of IFRS16 (+) Presentation of the contribution from discontinued operation and assets held for sale on the adjusted P&L lines Net interest income (adj.) Net fees and commissions (+) Financial Transaction Tax (-) Effect of acquisitions (+) Presentation of the contribution from discontinued operation and assets held for sale on the adjusted P&L lines (-) Structural shift of income from currency exchange from net fees to the FX result Net fees and commissions (adj.) Foreign exchange result (-) Presentation of the revaluation result of intra-group swaps on the net interest income line realized at the Romanian operations (-) Effect of acquisitions (+) Presentation of the contribution from discontinued operation and assets held for sale on the adjusted P&L lines (+) Structural shift of income from currency exchange from net fees to the FX result Foreign exchange result (adj.) Gain/loss on securities, net (-) Effect of acquisitions (+) Presentation of the contribution from discontinued operation and assets held for sale on the adjusted P&L lines (-) Revaluation result of the treasury share swap agreement (+) Structural adjustment due to the Gain from derecognition of financial assets at amortized cost line (against Gain/loss on securities, net) (+) Shifting of the Gains and losses on non-trading securities mandatorily at fair value through profit or loss line from the Net other non-interest income to the Gains or losses from securities line Gain/loss on securities, net (adj.) Result of discontinued operation and gains from disposal of subsidiaries classified as held for sale (-) Profit of the sale of OTP Garancia Group (before tax) (-) Effect of acquisitions Result of discontinued operation and gains from disposal of subsidiaries classified as held for sale (adj.) Gains and losses on real estate transactions Result of discontinued operation and gains from disposal of subsidiaries classified as held for sale (adjusted) (+) Other non-interest income (+) Net results on derivative instruments and hedge relationships (+) Net insurance result (+) Losses on loans measured mandatorily at fair value through other comprehensive income and on securities at amortized cost (-) Shifting of the Gains and losses on non-trading securities mandatorily at fair value through profit or loss line from the Net other non-interest income to the Gains or losses from securities line (-) Received cash transfers (+) Other other non-interest expenses (+) Change in shareholders' equity of companies consolidated with equity method, and the change in the net asset value of the private equity funds managed by PortfoLion (-) Effect of acquisitions (-) Presentation of the revaluation result of intra-group swaps on the net interest income line realized at the Romanian operation (-) One-off impact of the CHF mortgage loan conversion programme and regulatory changes related to mortgage loans in Romania (-) Netting of refunds related to legal cases (accounted for on the Net other non-interest result line) with the release of provisions created earlier for these cases (accounted for on the Other provisions line) from 1Q 2017 at OTP Bank Romania (+) Presentation of the contribution from discontinued operation and assets held for sale on the adjusted P&L lines (-) Expected one-off negative effect of the debt repayment moratorium in Hungary and Serbia (+) Shifting of the costs of mediated services at Merkantil Bérlet Ltd. to the net other non-interest result line (+) Structural adjustment due to the Gain from derecognition of financial assets at amortized cost line (against Net other non-interest result) (-) Expected one-off effect of the interest rate cap for certain loans in Hungary and Serbia (-) Effect of the winding up of Sberbank Hungary (recovery leg) Net other non-interest result (adj.) 2022 HUF million 1,026,868 2023 HUF million 1,383,014 2,034 5,335 (3,179) (2,386) 64,446 0 - (5,674) (2,970) 68,151 1,093,579 1,459,809 584,491 (89,751) (2) 691,525 (98,472) (27) 15,870 5,537 113,494 397,118 120,496 478,122 (16,302) 13,945 7,818 (4) 0 (2) 1,313 (11,397) 113,494 90,691 (4,505) (556) 120,496 123,046 7,283 (1,125) 17 194 (10,002) (3,868) (4,636) (18,716) 145 1,579 8,240 1,994 28,003 (21,246) 0 0 0 (55,913) 28,003 34,667 5,232 7,195 28,003 34,667 118,329 16,360 1,369 331,425 (12,760) 1,921 (4,044 92,682 145 8,240 447 (72,969) 531 (54,855) 840 2,738 3,268 205,233 (5,783) (591) (275) 0 0 0 (21,994) (13,697) (5) (1,846) (492) (2,022) 73,604 0 (2,119) 191 0 11,416 161,967 INTEGRATED ANNUAL REPORT 2023 218 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) Gain from derecognition of financial assets at amortized cost (-) Structural adjustment due to the Gain from derecognition of financial assets at amortized cost line (against Gain/loss on securities, net) (-) Structural adjustment due to the Gain from derecognition of financial assets at amortized cost line (against Provision for impairment on loan losses) (-) Structural adjustment due to the Gain from derecognition of financial assets at amortized cost line (against Net other non-interest result) (+) Presentation of the contribution from discontinued operation and assets held for sale on the adjusted P&L lines Gain from derecognition of financial assets at amortized cost (adj.) Provision for impairment on loan and placement losses (+) Modification gains or losses (+) Change in the fair value attributable to changes in the credit risk of loans mandatorily measured at fair value through profit of loss (+) Loss allowance on securities at fair value through other comprehensive income and on securities at amortized cost (+) Provision for commitments and guarantees given (+) Impairment of assets subject to operating lease and of investment properties (-) One-off impact of the CHF mortgage loan conversion programme and regulatory changes related to mortgage loans in Romania (+) Netting of interest revenues on Stage 3 loans with the related provision (booked on the Provision for loan losses line) (-) Effect of acquisitions (-) Structural correction between Provision for loan losses and Other provisions (+) Presentation of the contribution from discontinued operation and assets held for sale on the adjusted P&L lines (-) Expected one-off negative effect of the debt repayment moratorium in Hungary and Serbia (+) Structural adjustment due to the Gain from derecognition of financial assets at amortized cost line (against Provision for impairment on loan losses) (-) Shifting of provision for impairment on placement losses to the other provisions line from 1Q 2022 (-) Expected one-off effect of the interest rate cap for certain loans in Hungary and Serbia Provision for impairment on loan losses (adj.) Profit from associates (+) Received cash transfers (+) Paid cash transfers (-) Sponsorships, subsidies and cash transfers to public benefit organisations (-) Dividend income of swap counterparty shares kept under the treasury share swap agreement (-) Change in shareholders' equity of companies consolidated with equity method, and the change in the net asset value of the private equity funds managed by PortfoLion (+) Presentation of the contribution from discontinued operation and assets held for sale on the adjusted P&L lines After tax dividends and net cash transfers Depreciation (-) Goodwill impairment charges (-) Effect of acquisitions (-) Reclassification due to the introduction of IFRS16 (+) Presentation of the contribution from discontinued operation and assets held for sale on the adjusted P&L lines (+) Structural shift of right of use asset depreciation between other non-interest expenses and depreciation line Depreciation (adj.) Personnel expenses (-) Effect of acquisitions (+) Presentation of the contribution from discontinued operation and assets held for sale on the adjusted P&L lines (-) Shifting of the support granted to the Special Employee Partial Ownership Plan Organizations booked within the Personnel expenses to the Other non-interest expenses line Personnel expenses (adj.) Income taxes (-) Corporate tax impact of goodwill/investment impairment charges (-) Corporate tax impact of the special tax on financial institutions (+) Tax deductible transfers to spectator sports (offset against corporate taxes) (-) Corporate tax impact of the effect of acquisitions (+) Presentation of the contribution from discontinued operation and assets held for sale on the adjusted P&L lines (-) Corporate tax impact of the expected one-off negative effect of the debt repayment moratorium in Hungary and Serbia (-) Corporate tax impact of the result of the treasury share swap agreement (-) Corporate tax impact of the impairments on Russian government bonds booked at OTP Core and DSK Bank from 2022 (-) Corporate tax impact of the winding up of Sberbank Hungary (contribution to the Deposit Protection Fund) (-) Corporate tax impact of the expected one-off effect of the interest rate cap for certain loans in Hungary and Serbia 2022 HUF million (1,573) 2023 HUF million (17,182) (4,636) (18,716) 3,473) 1,343 (492) 191 (82) 0 0 0 (145,159) (39,997) (126,415) (38,141) 13,346 (91) (60,761) (5,917) (1,204) 138 5,335 (3,493) (61,965) (10,750) (4,816) 3,473 (261) (36,005) (135,231) 14,618 447 (17,709) (17,519) 12,130 840 23 9,054 9,772 1,333 0 - (51,873) 10,387 2,758 0 1,343 2,945 (36,909) (64,937) 15,299 531 (15,360) (15,067) 14,200 2,738 22 1,927 (1,378) (168,840) (67,715) (4,917) (18,008) (111,996) 0 (4,897) (15,575) (6,463) (4,040) 0 (84,663) (95,564) (377,728) (1,259) (478,695) (2,507) (24,835) (26,571) (5,000) 0 (396,304) (502,759) (58,600) 8,461 5,456 (14,479) 543 (188,710) (3,919) 6,079 (73) 7,687 (652) (3,575) 244 900 3,494 0 348 311 1,027 (1,027) 3,618 3,830 INTEGRATED ANNUAL REPORT 2023 219 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) (+) One-timer structural reclassification between Corporate income tax and Other non-interest expenses in 4Q 2023 Corporate income tax (adj.) Other operating expense (-) Other costs and expenses (-) Other non-interest expenses (-) Effect of acquisitions (-) One-off impact of the CHF mortgage loan conversion programme and regulatory changes related to mortgage loans in Romania (-) Netting of refunds related to legal cases (accounted for on the Net other non-interest result line) with the release of provisions created earlier for these cases (accounted for on the Other provisions line) from 1Q 2017 at OTP Bank Romania (+) Structural correction between Provision for loan losses and Other provisions (+) Presentation of the contribution from discontinued operation and assets held for sale on the adjusted P&L lines (-) Expected one-off negative effect of the debt repayment moratorium in Hungary and Serbia (-) Impairments on Russian government bonds booked at OTP Core and DSK Bank from 2022 (+) Shifting of provision for impairment on placement losses to the other provisions line from 1Q 2022 (-) Shifting of certain expenses arising from mediated services from other provisions to the other non- interest expenses line (-) Expected one-off effect of the interest rate cap for certain loans in Hungary and Serbia Other provisions (adj.) Other general expenses (+) Other costs and expenses (+) Other non-interest expenses (-) Paid cash transfers (+) Film subsidies and cash transfers to public benefit organisations (-) Other other non-interest expenses (-) Special tax on financial institutions (recognised as other administrative expenses) (-) Tax deductible transfers (offset against corporate taxes) (-) Financial Transaction Tax (-) Effect of acquisitions (+) Reclassification due to the introduction of IFRS16 (+) Presentation of the contribution from discontinued operation and assets held for sale on the adjusted P&L lines (-) Expected one-off negative effect of the debt repayment moratorium in Hungary and Serbia (-) Shifting of the costs of mediated services at Merkantil Bérlet Ltd. to the net other non-interest result line (+) Shifting of certain expenses arising from mediated services from other provisions to the other non- interest expenses line (-) Effect of the winding up of Sberbank Hungary (contribution to the Deposit Protection Fund) (+) Shifting of the support granted to the Special Employee Partial Ownership Plan Organizations booked within the Personnel expenses to the Other non-interest expenses line (-) Structural shift of right of use asset depreciation between other non-interest expenses and depreciation line (-) One-timer structural reclassification between Corporate income tax and Other non-interest expenses in 4Q 2023 Other non-interest expenses (adj.) 2022 HUF million 2023 HUF million (5,624) (97,475) (211,291) (125,742) (17,279) (90,678) (1,341) (117,962) (10,143) (69,850) (10,271) 453 275 0 0 (61,965) 10,387 (3,057) 2,104 (38,268) (261) (882) (2,175) (43,234) (451,163) (17,279) (90,678) (17,709) (17,519) (72,969) (96,808) (14,479) (89,751) (4,654) (20,395) (98) 0 (3,110) 2,945 (1,252) 181 (10,285) (483,283) (10,143) (69,850) (15,360) (15,067) (54,490) (68,630) (73) (98,472) (8,366) (18,545) (13,835) (17,284) 0 (1,846) (882) (11,416) (5,000) 0 (2,119) (1,252) 0 0 0 (5,624) (307,117) (362,289) INTEGRATED ANNUAL REPORT 2023 220 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) ADJUSTMENTS OF CONSOLIDATED IFRS BALANCE SHEET LINES Cash, amounts due from Banks and balances with the National Banks (+) Allocation of Assets classified as held for sale among balance sheet lines Cash, amounts due from Banks and balances with the National Banks (adjusted) Placements with other banks, net of allowance for placement losses (+) Allocation of Assets classified as held for sale among balance sheet lines Placements with other banks, net of allowance for placement losses (adjusted) Securities at fair value through profit and loss (+) Allocation of Assets classified as held for sale among balance sheet lines Securities at fair value through profit or loss (adjusted) Securities at fair value through other comprehensive income (+) Allocation of Assets classified as held for sale among balance sheet lines Securities at fair value through other comprehensive income (adjusted) 2022 HUF million 4,221,392 0 4,221,392 2023 HUF million 7,125,050 199,587 7,324,636 1,351,081 0 1,351,081 1,567,777 8,147 1,575,924 436,387 0 436,387 288,884 2,091 290,975 1,739,603 0 1,739,603 1,601,461 39,430 1,640,891 Gross customer loans (incl. finance lease receivables and accrued interest receivables related to loans) (-) Accrued interest receivables related to Stage 3 loans (+) Allocation of Assets classified as held for sale among balance sheet lines Gross customer loans (adjusted) 19,690,287 21,329,908 - 1,136,507 19,643,558 22,466,415 46,730 0 Allowances for loan losses (incl. impairment of finance lease receivables) (-) Allocated provision on accrued interest receivables related to Stage 3 loans (+) Allocation of Assets classified as held for sale among balance sheet lines Allowances for loan losses (adjusted) Associates and other investments (+) Allocation of Assets classified as held for sale among balance sheet lines Associates and other investments (adjusted) Securities at amortized costs (+) Allocation of Assets classified as held for sale among balance sheet lines Securities at amortized costs (adjusted) Tangible and intangible assets, net (+) Allocation of Assets classified as held for sale among balance sheet lines Tangible and intangible assets, net (adjusted) Other assets (+) Allocation of Assets classified as held for sale among balance sheet lines Other assets (adjusted) (1,049,663) (46,730) 0 (1,002,933) (963,179) - (55,856) (1,019,035) 73,849 0 73,849 96,110 236 96,346 4,891,938 0 4,891,938 5,249,490 226,427 5,475,917 738,105 0 738,105 860,449 18,500 878,949 711,230 0 711,230 2,455,664 (1,575,068) 880,596 Amounts due to banks, the National Governments, deposits from the National Banks and other banks, and Financial liabilities designated at fair value through profit or loss (+) Allocation of Liabilities directly associated with assets classified as held-for-sale among balance sheet lines Amounts due to banks, the National Governments, deposits from the National Banks and other banks, and Financial liabilities designated at fair value through profit or loss (adjusted) 1,517,349 2,011,569 0 1,764 1,517,349 2,013,333 Deposits from customers (+) Allocation of Liabilities directly associated with assets classified as held-for-sale among balance sheet lines Deposits from customers (adjusted) 25,188,805 28,332,431 1,095,852 25,188,805 29,428,284 0 Other liabilities (+) Allocation of Liabilities directly associated with assets classified as held-for-sale among balance sheet lines Other liabilities (adjusted) 1,603,078 0 1,603,078 2,514,876 (1,097,617) 1,417,260 INTEGRATED ANNUAL REPORT 2023 221 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) STATEMENT OF PROFIT OR LOSS OF OTP BANK PLC., ACCORDING TO IFRS STANDARDS AS ADOPTED BY THE EUROPEAN UNION (CONSOLIDATED)1 CONTINUING OPERATIONS Interest income calculated using the effective interest method Income similar to interest income Interest incomes Interest expenses NET INTEREST INCOME Risk cost total Loss allowance / Release of loss allowance on loans, placements, amounts due from banks and repo receivables Change in the fair value attributable to changes in the credit risk of loans mandatorily measured at fair value through profit of loss Loss allowance / Release of loss allowance on securities at fair value through other comprehensive income and on securities at amortized cost Provision for commitments and guarantees given Impairment / (Release of impairment) of assets subject to operating lease and of investment properties NET INTEREST INCOME AFTER RISK COST Income from fees and commissions Expense from fees and commissions Net profit from fees and commissions Modification gain or loss Foreign exchange gains / losses, net Foreign exchange gains / losses, net Net results on derivative instruments and hedge relationships Gains / Losses on securities, net Gains / Losses on financial assets /liabilities measured at fair value through profit or loss Gain from derecognition of financial assets at amortized cost Profit from associates Other operating income Gains and losses on real estate transactions Other non-interest income Net insurance result Other operating expense Net operating income Personnel expenses Depreciation and amortization Other administrative expenses Other administrative expenses PROFIT BEFORE INCOME TAX Income tax expense PROFIT AFTER INCOME TAX FOR THE PERIOD FROM CONTINUING OPERATIONS DISCONTINUED OPERATIONS Gains from disposal of subsidiary classified as held for sale Net loss / gain from discontinued operation PROFIT AFTER INCOME TAX FROM CONTINUING AND DISCOUNTINUED OPERATION From this, attributable to: Non-controlling interest Owners of the company 2023 HUF million 2022 HUF million Change % 2,314,677 633,587 2,948,264 (1,561,558) 1,386,706 (79,281) 1,425,859 475,547 1,901,406 (874,538) 1,026,868 (199,695) (109,223) (145,159) 62 33 55 79 35 (60) (25) (91) 13,346 8,831 (60,761) 19,870 (5,917) 1,332 (1,204) 1,307,425 861,309 (169,316) 691,993 (38,141) 1,067 13,827 (12,760) 7,283 94,613 (17,182) 14,766 324,266 7,195 315,155 1,915 (110,570) 314,243 (478,696) (111,996) (483,645) (1,074,337) 1,201,183 (189,478) 1,011,705 827,173 716,866 (132,375) 584,491 (39,997) 58 (16,302) 16,360 (4,505) (4,044) (1,573) 14,618 124,930 5,232 118,329 1,369 (125,742) 3,742 (377,728) (168,840) (451,163) (997,731) 377,678 (58,600) 319,078 0 (21,246) 990,459 11,444 16,559 347,081 1,801 988,658 727 346,354 58 20 28 18 (5) 992 1 160 38 166 40 (12) 8298 27 (34) 7 8 218 223 217 (100) 185 148 185 1 The rows of the table are based on audited numbers, but the structure of the table can differ from the IFRS financial statements presented in the Annual Report (certain rows might be merged or represent different level of aggregation). INTEGRATED ANNUAL REPORT 2023 222 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) STATEMENT OF FINANCIAL POSITION OF OTP BANK PLC., ACCORDING TO IFRS STANDARDS AS ADOPTED BY THE EUROPEAN UNION (CONSOLIDATED)1 Cash, amounts due from banks and balances with the National Banks Placements with other banks, net of loss allowance for placements Repo receivables Financial assets at fair value through profit or loss Securities at fair value through other comprehensive income Loans at amortized cost Loans mandatorily at fair value through profit or loss Finance lease receivables Associates and other investments Loans at amortized cost Property and equipment Intangible assets and goodwill Right-of-use assets Investment properties Derivative financial assets designated as hedge accounting Deferred tax assets Current income tax receivable Other assets Assets classified as held for sale TOTAL ASSETS Amounts due to banks, the National Governments, deposits from the National Banks and other banks Repo liabilities Financial liabilities designated at fair value through profit or loss Deposits from customers Liabilities from issued securities Derivative financial liabilities held for trading Derivative financial liabilities designated as hedge accounting Leasing liabilities Deferred tax liabilities Current income tax payable Provisions Other liabilities Subordinated bonds and loans Liabilities directly associated with assets classified as held for sale TOTAL LIABILITIES Share capital Retained earnings and reserves Treasury shares Total equity attributable to the parent Total equity attributable to non-controlling interest TOTAL SHARHOLDERS' EQUITY TOTAL LIABILITIES AND SHAREHOLDERS' EQUITY 2023 HUF million 7,125,049 1,566,998 223,884 288,885 1,601,461 17,676,533 1,400,485 1,289,712 96,110 5,249,272 523,124 291,358 74,698 53,381 41,967 55,691 7,773 509,430 1,533,333 39,609,144 2022 HUF million 4,221,392 1,351,082 41,009 436,387 1,739,603 16,094,458 1,247,414 1,298,752 73,849 4,891,938 464,469 237,031 58,937 47,452 48,247 75,421 5,650 471,119 - 32,804,210 1,940,862 1,463,158 126,237 70,707 28,332,431 2,095,548 140,488 63,899 76,313 28,663 69,948 121,119 745,820 562,396 1,139,920 35,514,351 28,000 4,179,322 (120,489) 4,086,833 7,960 4,094,793 39,609,144 217,369 54,191 25,188,805 870,682 385,747 27,949 63,778 40,094 28,866 131,621 707,654 301,984 - 29,481,898 28,000 3,395,215 (106,862) 3,316,353 5,959 3,322,312 32,804,210 Change % 69 16 446 (34) (8) 10 12 (1) 30 7 13 23 27 12 (13) (26) 38 8 21 33 (42) 30 12 141 (64) 129 20 (29) 142 (8) 5 86 20 0 23 13 23 34 23 21 1 The rows of the table are based on audited numbers, but the structure of the table can differ from the IFRS financial statements presented in the Annual Report (certain rows might be merged or represent different level of aggregation) INTEGRATED ANNUAL REPORT 2023 223 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) SECURITY LISTED ON THE BUDAPEST STOCK EXCHANGE BETWEEN 01/01/2014 AND 31/12/2023 Issuer OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Mortgage Bank OTP Mortgage Bank OTP Mortgage Bank OTP Bank Plc. OTP Bank Plc. Type of security Security name Date of issue Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Mortgage bond Mortgage bond Mortgage bond Retail bond Retail bond OTP_EURO_1 2015/II OTP_EURO_2 2016/I OTP_EURO_1 2015/III OTP_EURO_2 2016/II OTP_EURO_1 2015/IV OTP_EURO_2 2016/III OTP_ EURO_1 2015/V OTP_EURO_2 2016/IV OTP_EURO_1 2015/VI OTP_EURO_2 2016/V OTP_EURO_1 2015/VII OTP_EURO_2 2016/VI OTP_EURO_1 2015/VIII OTP_EURO_2 2016/VII OTP_EURO_1 2015/IX OTP_EURO_2 2016/VIII OTP_EURO_1 2015/X OTP_EURO_2 2016/IX OTP_EURO_1 2015/XI OTP_EURO_2 2016/X OTP_EURO_1 2015/XII OTP_EURO_2 2016/XI OTP_EURO_1 2015/XIII OTP_EURO_2 2016/XII OTP_EURO_1 2015/XIV OTP_EURO_2 2016/XIII OTP_EURO_1 2015/XV OTP_EURO_2 2016/XIV OTP_EURO_1 2015/XVI OTP_EURO_2 2016/XV OTP_EURO_1 2015/XVII OTP_EURO_2 2016/XVI OTP_EURO_1 2015/XVIII OTP_EURO_2 2016/XVII OTP_EURO_1 2015/XIX OTP_EURO_2 2016/XVIII OTP_EURO_1 2015/XX OTP_EURO_2 2016/XIX OTP_EURO_1 2015/XXI OTP_EURO_1 2015/XXII OTP_EURO_1 2015/XXIII OTP_EURO_1 2015/XXIV OTP_VK_USD_2 2016/I OTP_EURO_1 2015/XXV OTP_EURO_1 2015/XXVI OTP_EURO_1 2016/I OTP_EURO_1 2016/II OTP_EURO_1 2016/III OTP_VK_USD_2 2017/I OTP_EURO_1 2016/IV OTP_EURO_1 2016/V OTP_VK_USD_1 2016/I OTP_EURO_1 2016/VI OTP_EURO_1 2016/VII OTP_EURO_1 2016/VIII OTP_VK_USD_1 2016/II OTP_VK_USD_1 2016/III OTP_EURO_1 2016/IX OTP_EURO_1 2016/X OTP_EURO_1 2016/XI OTP_EURO_1 2016/XII OTP_EURO_1 2016/XIII OTP_VK_USD_1 2017/I OTP_EURO_1 2017/I OTP_EURO_1 2017/II OTP_EURO_1 2017/III OTP_VK_USD_1 2017/II OTP_EURO_1 2017/IV OTP_EURO_1 2017/V OTP_VK_USD_1 2017/III OTP_EURO_1 2017/VI OTP_EURO_1 2017/VII OTP_EURO_1 2017/VIII OTP_EURO_1 2017/IX OTP_VK_USD_1 2017/IV OTP_EURO_1 2017/X OTP_VK_USD_1 2018/I OJB2021/I OJB2020/III OJB2022/I OTP_VK_USD_1 2018/II OTP_VK_USD_1 2018/III 17/01/2014 17/01/2014 31/01/2014 31/01/2014 14/02/2014 14/02/2014 28/02/2014 28/02/2014 14/03/2014 14/03/2014 21/03/2014 21/03/2014 11/04/2014 11/04/2014 18/04/2014 18/04/2014 09/05/2014 09/05/2014 23/05/2014 23/05/2014 06/06/2014 06/06/2014 20/06/2014 20/06/2014 04/07/2014 04/07/2014 18/07/2014 18/07/2014 30/07/2014 30/07/2014 08/08/2014 08/08/2014 29/08/2014 29/08/2014 12/09/2014 12/09/2014 03/10/2014 03/10/2014 22/10/2014 31/10/2014 14/11/2014 28/11/2014 28/11/2014 19/12/2014 09/01/2015 30/01/2015 20/02/2015 20/03/2015 10/04/2015 10/04/2015 24/04/2015 24/04/2015 29/05/2015 30/06/2015 24/07/2015 24/07/2015 25/09/2015 25/09/2015 30/10/2015 11/11/2015 27/11/2015 30/12/2015 29/01/2016 29/01/2016 12/02/2016 26/02/2016 18/03/2016 18/03/2016 15/04/2016 27/05/2016 27/05/2016 10/06/2016 01/07/2016 10/08/2016 16/09/2016 16/09/2016 20/01/2017 15/02/2017 23/02/2017 24/02/2017 03/03/2017 13/04/2017 Date of maturity 31/01/2015 17/01/2016 14/02/2015 31/01/2016 28/02/2015 14/02/2016 14/03/2015 28/02/2016 28/03/2015 14/03/2016 04/04/2015 21/03/2016 25/04/2015 11/04/2016 02/05/2015 18/04/2016 23/05/2015 09/05/2016 06/06/2015 23/05/2016 20/06/2015 06/06/2016 04/07/2015 20/06/2016 18/07/2015 04/07/2016 01/08/2015 18/07/2016 13/08/2015 30/07/2016 22/08/2015 08/08/2016 12/09/2015 29/08/2016 26/09/2015 12/09/2016 17/10/2015 03/10/2016 05/11/2015 14/11/2015 28/11/2015 12/12/2015 28/11/2016 02/01/2016 23/01/2016 13/02/2016 06/03/2016 03/04/2016 10/04/2017 24/04/2016 08/05/2016 24/04/2016 12/06/2016 14/07/2016 07/08/2016 24/07/2016 25/09/2016 09/10/2016 13/11/2016 25/11/2016 11/12/2016 13/01/2017 29/01/2017 12/02/2017 26/02/2017 12/03/2017 18/03/2017 01/04/2017 29/04/2017 27/05/2017 10/06/2017 24/06/2017 15/07/2017 24/08/2017 16/09/2017 30/09/2017 20/01/2018 27/10/2021 20/05/2020 24/05/2022 03/03/2018 13/04/2018 Ccy EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR USD EUR EUR EUR EUR EUR USD EUR EUR USD EUR EUR EUR USD USD EUR EUR EUR EUR EUR USD EUR EUR EUR USD EUR EUR USD EUR EUR EUR EUR USD EUR USD HUF HUF HUF USD USD INTEGRATED ANNUAL REPORT 2023 224 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) Issuer OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Mortgage Bank OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Mortgage Bank OTP Mortgage Bank OTP Bank Plc. OTP Mortgage Bank OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Mortgage Bank OTP Bank Plc. OTP Mortgage Bank OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Mortgage Bank OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Mortgage Bank OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Mortgage Bank OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Mortgage Bank OTP Bank Plc. Type of security Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Mortgage bond Retail bond Retail bond Retail bond Mortgage bond Mortgage bond Retail bond Mortgage bond Retail bond Corporate bond Corporate bond Corporate bond Corporate bond Corporate bond Retail bond Retail bond Retail bond Retail bond Corporate bond Corporate bond Retail bond Retail bond Retail bond Retail bond Retail bond Mortgage bond Retail bond Mortgage bond Retail bond Retail bond Corporate bond Corporate bond Corporate bond Corporate bond Corporate bond Corporate bond Retail bond Mortgage bond Corporate bond Corporate bond Corporate bond Corporate bond Corporate bond Corporate bond Corporate bond Mortgage bond Corporate bond Corporate bond Corporate bond Corporate bond Corporate bond Corporate bond Corporate bond Mortgage bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Corporate bond Corporate bond Corporate bond Corporate bond Corporate bond Corporate bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Retail bond Mortgage bond Retail bond Security name OTP_VK_USD_1 2018/IV OTP_VK_USD_1 2018/V OTP_VK_USD_1 2018/VI OTP_VK_USD_1 2018/VII OTP_VK_USD_1 2018/VIII OTP_VK_USD_1 2018/IX OTP_VK_USD_1 2019/I OTP_VK_USD_1 2019/II OJB2023/I OTP_VK_USD_1 2019/III OTP_VK_USD_1 2019/IV OTP_VK_USD_1 2019/V OJB2024/A OJB2024/B OTP_VK_USD_1 2019/VI OJB2024/II OTP_VK_USD_1 2019/VII OTP_DK_HUF_2019/II OTP_DK_HUF_2020/I OTP_DK_HUF_2021/I OTP_DK_HUF_2022/I OTP_DK_HUF_2023/I OTP_VK_USD_1 2019/VIII OTP_VK_USD_1 2020/I OTP_VK_USD_1 2020/II OTP_VK_USD_1 2020/III OTP_DK_HUF_2024/I OTP_DK_HUF_2025/I OTP_VK_USD_1 2020/IV OTP_VK_USD_1 2020/V OTP_VK_USD_1 2020/VI OTP_VK_USD_1 2020/VII OTP_VK_USD_1 2020/VIII OJB2025/II OTP_VK_USD_1 2021/I OJB2024/C OTP_VK_USD_1 2021/II OTP_VK_USD_1 2021/III OTP_DK_HUF_2022/II OTP_DK_HUF_2023/II OTP_DK_HUF_2024/II OTP_DK_HUF_2025/II OTP_DK_HUF_2026/I OTP_DK_HUF_2027/I OTP_VK_USD_1 2021/IV OJB2027/I OTP_DK_HUF_2025/III OTP_DK_HUF_2024/III OTP_DK_HUF_2027/II OTP_DK_HUF_2026/II OTP_DK_HUF_2028/I OTP_DK_HUF_2029/I OTP_DK_HUF_2030/I OJB2031/I OTP_DK_HUF_2026/III OTP_DK_HUF_2027/III OTP_DK_HUF_2028/II OTP_DK_HUF_2029/II OTP_DK_HUF_2030/II OTP_DK_HUF_2031/I OTP_DK_HUF_2032/I OJB2029/A OTP_HUF_2025/1 OTP_HUF_2026/1 OTP_HUF_2024/1 OTP_HUF_2024/2 OTP_HUF_2024/3 OTP_HUF_2024/4 OTP_HUF_2024/5 OTP_DK_HUF_2028/III OTP_DK_HUF_2029/III OTP_DK_HUF_2030/III OTP_DK_HUF_2031/II OTP_DK_HUF_2032/II OTP_DK_HUF_2033/I OTP_HUF_2024/6 OTP_HUF_2024/7 OTP_HUF_2024/8 OTP_HUF_2025/2 OTP_HUF_2024/9 OTP_HUF_2024/10 OTP_HUF_2024/11 OJB2032/A OTP_HUF_2024/12 Date of issue 02/06/2017 14/07/2017 04/08/2017 29/09/2017 17/11/2017 20/12/2017 16/02/2018 29/03/2018 05/04/2018 18/05/2018 28/06/2018 06/08/2018 17/09/2018 18/09/2018 04/10/2018 10/10/2018 15/11/2018 15/12/2018 15/12/2018 15/12/2018 15/12/2018 15/12/2018 20/12/2018 21/02/2019 04/04/2019 16/05/2019 30/05/2019 30/05/2019 27/06/2019 15/08/2019 26/09/2019 07/11/2019 19/12/2019 03/02/2020 20/02/2020 24/02/2020 02/04/2020 14/05/2020 29/05/2020 29/05/2020 29/05/2020 29/05/2020 29/05/2020 29/05/2020 18/06/2020 23/07/2020 31/05/2021 31/05/2021 31/05/2021 31/05/2021 31/05/2021 31/05/2021 31/05/2021 18/08/2021 31/03/2022 31/03/2022 31/03/2022 31/03/2022 31/03/2022 31/03/2022 31/03/2022 25/07/2022 18/11/2022 22/12/2022 17/02/2023 10/03/2023 31/03/2023 21/04/2023 12/05/2023 01/06/2023 01/06/2023 01/06/2023 01/06/2023 01/06/2023 01/06/2023 02/06/2023 23/06/2023 30/06/2023 30/06/2023 28/07/2023 07/08/2023 01/09/2023 20/09/2023 25/09/2023 Date of maturity 02/06/2018 14/07/2018 04/08/2018 29/09/2018 17/11/2018 20/12/2018 16/02/2019 29/03/2019 24/11/2023 18/05/2019 28/06/2019 06/08/2019 20/05/2024 24/05/2024 04/10/2019 24/10/2024 15/11/2019 31/05/2019 31/05/2020 31/05/2021 31/05/2022 31/05/2023 20/12/2019 21/02/2020 04/04/2020 16/05/2020 31/05/2024 31/05/2025 27/06/2020 15/08/2020 26/09/2020 07/11/2020 19/12/2020 26/11/2025 20/02/2021 24/10/2024 02/04/2021 14/05/2021 31/05/2022 31/05/2023 31/05/2024 31/05/2025 31/05/2026 31/05/2027 18/06/2021 27/10/2027 31/05/2025 31/05/2024 31/05/2027 31/05/2026 31/05/2028 31/05/2029 31/05/2030 22/10/2031 31/05/2026 31/05/2027 31/05/2028 31/05/2029 31/05/2030 31/05/2031 31/05/2032 24/05/2029 18/11/2025 05/01/2026 17/02/2024 10/03/2024 31/03/2024 21/04/2024 12/05/2024 31/05/2028 31/05/2029 31/05/2030 31/05/2031 31/05/2032 31/05/2033 02/06/2024 23/06/2024 30/06/2024 30/06/2025 28/07/2024 07/08/2024 01/09/2024 24/11/2032 25/09/2024 Ccy USD USD USD USD USD USD USD USD HUF USD USD USD HUF HUF USD HUF USD HUF HUF HUF HUF HUF USD USD USD USD HUF HUF USD USD USD USD USD HUF USD HUF USD USD HUF HUF HUF HUF HUF HUF USD HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF INTEGRATED ANNUAL REPORT 2023 225 OTP BANK Issuer OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. OTP Bank Plc. BUSINESS REPORT 2023 (CONSOLIDATED) Type of security Retail bond Retail bond Retail bond Retail bond Retail bond Security name OTP_TBSZ_HUF_2028/1 OTP_HUF_2024/13 OTP_HUF_2024/14 OTP_HUF_2026/2 OTP_HUF_2024/15 Date of issue 13/10/2023 20/10/2023 17/11/2023 15/12/2023 20/12/2023 Date of maturity 15/12/2028 20/10/2024 17/11/2024 15/12/2026 20/12/2024 Ccy HUF HUF HUF HUF HUF INTEGRATED ANNUAL REPORT 2023 226 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) COMPANIES INVOLVED IN THE SCOPE OF CONSOLIDATION (in IFRS consolidated accounts) Description 1. OTP Bank Plc. 2. OTP Ingatlan Zrt. BANK CENTER No. 1. Beruházási és 3. Fejlesztési Kft. 4. OTP Alapkezelő Zrt. 5. OTP Faktoring Követeléskezelő Zrt. 6. OTP Lakástakarék Zrt. 7. Merkantil Bank Zrt. 8. OTP Faktoring Vagyonkezelő Kft. Merkantil Bérlet Kft. 9. 10. OTP Jelzálogbank Zrt. 11. OTP Pénztárszolgáltató Zrt. 12. NIMO 2002 Ker. és Szolgáltató Kft. 13. OTP Ingatlan Befektetési Alapkezelő Zrt. 14. OTP Kártyagyártó és Szolgáltató Kft. 15. Air-Invest Vagyonkezelö Kft. SPLC–P Ingatlanhasznosító Kft. 16. Ingatlanfejlesztő, SPLC Vagyonkezelő Kft. 17. 18. OTP Ingatlanlízing Zrt. 19. OTP Életjáradék Ingatlanbefektető Zrt. 20. OTP Ingatlanpont Ingatlanközvetítő Kft. 21. OTP Hungaro-Projekt Kft. 22. OTP Mérnöki Szolgáltató Kft. 23. OTP Ingatlanüzemeltető Kft. PortfoLion Kockázati Tőkealap-kezelő Zrt. 24. 25. MONICOMP Zrt. CIL Babér Kft. 26. 27. OTP Pénzügyi Pont Zrt. Bajor-Polár Center Zrt. 28. 29. OTP Mobil Szolgáltató Kft. 30. OTP Travel Kft. Ingatlanhasznosító OTP Ecosystem Korlátolt Felelősségű Társaság OTP Bank Munkavállalói Résztulajdonosi Program Szervezet 32. 33. PortfoLion Digital Kft. Korlátolt Ingatlankezelő OTP Felelősségű Társaság MFM Projekt Beruházási és Fejlesztési Kft. ShiwaForce.com Zártkörűen Működő Részvénytársaság 36. 37. EiSYS Kft. 38. OTP Otthonmegoldások Kft. 39. OD Informatikai Fejlesztő és Szolgáltató Korlátolt Felelősségű Társaság BALANSZ Ingatlanalap Nyíltvégű Zártkörű 40. 41. PortfoLion Zöld Magántőkealap 42. PortfoLion Digitális Magántőkealap I. 43. PortfoLion Regionális Magántőkealap 44. PortfoLion Regionális Magántőkelap II. 45. PortfoLion Partner Magántőke Alap 46. PortfoLion Digitális Magántőkealap II. “Nemesszalóki Állattenyésztési, Termelő és Szolgáltató Zrt. Mezőgazdasági” Növénytermesztési, 47. 48. ZA-Invest Béta Kft. 49. Zártkörűen NAGISZ Mezőgazdasági Termelő és Szolgáltató Működő Részvénytársaság Nádudvari Élelmiszer Feldolgozó és Kereskedelmi Korlátolt Felelősségű Társaság 50. 51. Hage Hajdúsági Agráripari Zrt. 31. 34. 35. Main activity monetary intermediation buying and selling of own real estate renting and operating real estate fund management activities other financial services monetary intermediation monetary intermediation buying and selling of own real estate renting and operating real estate, leasing machines and equipment monetary intermediation activities auxiliary to financial services renting and operating real estate fund management activities manufacture of plastic products passenger air transport renting and operating real estate trade of passenger vehicles, renting and operating real estate credit granting, financial leasing buying and selling of own real estate real estate brokerage business management consultancy engineering activity real estate operation fund management activities repair of computers and computer peripherals renting operating and management consultancy activities auxiliary to financial services estate, real business renting and operating real estate IT services travel agency services other information technology services activities auxiliary to financial services business management consultancy real estate management renting and operating real estate computer programming IT consultancy data processing computer programming investment fund investment fund investment fund investment fund investment fund investment fund investment fund agricultural activity agricultural activity agricultural activity agricultural activity agricultural activity Country of tax residence Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary INTEGRATED ANNUAL REPORT 2023 227 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) 52. 53. 54. 57. 58. 59. 60. 61. 62. 63. Description AFP Private Equity Invest Zártkörűen Működő Részvénytársaság ZA-Invest Delta korlátolt Felelősségű Társaság Foglaljorvost Felelősségű Társaság OTP Ecosystem Korlátolt Felelősségű Társaság Korlátolt Online 55. 56. JN Parkoló Ingatlanhasznosító Kft. Korlátolt Zártkörűen Kereskedelmi Szajki Mezőgazdasági Működő Részvénytársaság Szekszárdi Mezőgazdasági Zártkörűűen Működő Részvénytársaság ARANYMEZŐ 2001. Mezőgazdasági Termékelőállító, és Szolgáltató Felelősségű Társaság AGROMAG-PLUSZ Termékelőállító, Szolgáltató Társaság Aranykalász korlátolt felelősségű társaság ZA Gamma HoldCo Korlátolt Felelősségű Társaság ZA Invest Gamma Korlátolt Felelősségű Társaság ZA-Invest Kappa Korlátolt Felelősségű Társaság Mezőgazdasági és Felelősségű 1955. Mezőgazdasági Kereskedelmi Korlátolt 64. 65. Club Hotel Füred Szálloda Kft. 66. DSK Bank AD, 67. DSK Trans Security EAD 68. POK DSK-Rodina AD 69. DSK Asset Management EAD 70. DSK Leasing AD, 71. OTP Insurance Broker EOOD 72. OTP Factoring Bulgaria EAD; 73. DSK Ventures EAD 74. DSK DOM EAD 75. OTP Leasing EOOD; 76. Regional Urban Development Fund AD 77. OTP banka dioničko društvo 78. OTP Invest d.o.o. 79. OTP Nekretnine d.o.o 80. OTP Leasing d.d. 81. CRESCO d.o.o. 82. Georg d.o.o 83. SKB banka d.d. Ljubljana 84. SKB Leasing d.o.o. 85. SKB Leasing Select d.o.o. 86. Mendota Invest, Nepremicninska druzba, d.o.o. Mendota Invest, Nepremicninska druzba, d.o.o. 87. 88. Nova Kreditna Banka Maribor d.d. 89. ALEJA FINANCE, FINANCNE IN DRUGE STORITVE, D.O.O. OTP banka Srbija akcionarsko drustvo Novi Sad 90. 91. OTP Investments d.o.o. Novi Sad 92. OTP Factoring Serbia d.o.o. 93. R.E. Four d.o.o. Novi Sad 94. PEVEC d.o.o Beograd 95. OTP Lizing d.o.o. 96. OTP Services d. o. o. Beograd 97. OTP Leasing Srbija d.o.o Beograd 98. OTP Osiguranje A.D.O. Beograd 99. Banka OTP Albania SHA 100. Crnogorska Komercijalna Banka a.d. 101. OTP Debt Collection d.o.o. Podgorica 102. JSCMB ‘IPOTEKA BANK’ 103. JSC “OTP Bank” (Russia) 104. Velvin Ventures Ltd. 105. LLC MFO “OTP Finance” 106. OTP Bank JSC (Ukraine) 107. LLC AMC OTP Capital 108. LLC OTP Leasing 109. OTP Factoring Ukraine LLC 110. OTP Solution Fund Main activity asset management (holding) asset management (holding) World Wide Web portal service Other information technology services Services to buildings Growing of cereals (except rice), leguminous crops, oil seeds Growing of cereals (except rice), leguminous crops, oil seeds Growing of cereals (except rice), leguminous crops, oil seeds Growing of cereals (except rice), leguminous crops, oil seeds Growing of cereals (except rice), leguminous crops, oil seeds Asset management (holding) Asset management (holding) Asset management (holding) Hotel services monetary intermediation security services pension insurance fund management activities financial leasing activities of insurance agents and brokers factoring, trade credit commercial mediation, marketing, IT services credit intermediation financial leasing financing of urban development plans monetary intermediation fund management activities development of construction projects financial leasing buying and selling of own real estate business management consultancy monetary intermediation financial leasing financial leasing property developer, manager Real estate management Other monetary intermediation Other activities auxiliary to financial services, except insurance and pension funding monetary intermediation other financial services other financial services buying and selling of own real estate warehousing financial leasing trade of passenger vehicles financial leasing insurance monetary intermediation monetary intermediation other financial intermediation Other monetary intermediation monetary intermediation real estate brokerage micro-financial operation monetary intermediation fund management activities financial leasing receivable management, credit intermediation investment fund Country of tax residence Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Hungary Bulgaria Bulgaria Bulgaria Bulgaria Bulgaria Bulgaria Bulgaria Bulgaria Bulgaria Bulgaria Bulgaria Croatia Croatia Croatia Croatia Croatia Croatia Slovenia Slovenia Slovenia Slovenia Slovenia Slovenia Slovenia Serbia Serbia Serbia Serbia Serbia Serbia Serbia Serbia Serbia Albania Montenegro Montenegro Uzbekistan Russia Russia Russia Ukraine Ukraine Ukraine Ukraine Ukraine INTEGRATED ANNUAL REPORT 2023 228 OTP BANK BUSINESS REPORT 2023 (CONSOLIDATED) Description 111. OTP Bank Romania S.A. 112. OTP Leasing Romania IFN S.A. 113. OTP Asset Management SAI S.A. 114. OTP Factoring SRL 115. SC Aloha Buzz SRL 116. SC Favo Consultanta SRL 117. SC Tezaur Cont SRL 118. OTP Bank S.A. 119. OTP Holding Ltd. 120. OTP Luxembourg S.à r.l. 121. OTP Financing Solutions B.V. 122. OTP Holding Malta Ltd. 123. OTP Financing Malta Ltd. 124. Project 01 Consulting, s. r. o. Main activity monetary intermediation financial leasing fund management activities other financial services other financial services other financial services other financial services monetary intermediation other financial services Asset management (holding) loan receivables financial holdings lending other financial services Country of tax residence Romania Romania Romania Romania Romania Romania Romania Moldova Cyprus Luxembourg Netherlands Malta Malta Slovakia INTEGRATED ANNUAL REPORT 2023 229 INDEPENDENT AUDITORS’ REPORTS 2023 (SEPARATE AND CONSOLIDATED, IN ACCORDANCE WITH IFRS) INTEGRATED ANNUAL REPORT 2023 230 OTP BANK AUDITORS’ REPORTS INTEGRATED ANNUAL REPORT 2023 231 OTP BANK AUDITORS’ REPORTS INTEGRATED ANNUAL REPORT 2023 232 OTP BANK AUDITORS’ REPORTS INTEGRATED ANNUAL REPORT 2023 233 OTP BANK AUDITORS’ REPORTS INTEGRATED ANNUAL REPORT 2023 234 OTP BANK AUDITORS’ REPORTS INTEGRATED ANNUAL REPORT 2023 235 OTP BANK AUDITORS’ REPORTS INTEGRATED ANNUAL REPORT 2023 236 OTP BANK AUDITORS’ REPORTS INTEGRATED ANNUAL REPORT 2023 237 OTP BANK AUDITORS’ REPORTS INTEGRATED ANNUAL REPORT 2023 238 OTP BANK AUDITORS’ REPORTS INTEGRATED ANNUAL REPORT 2023 239 OTP BANK AUDITORS’ REPORTS INTEGRATED ANNUAL REPORT 2023 240 OTP BANK AUDITORS’ REPORTS INTEGRATED ANNUAL REPORT 2023 241 OTP BANK AUDITORS’ REPORTS INTEGRATED ANNUAL REPORT 2023 242 OTP BANK AUDITORS’ REPORTS INTEGRATED ANNUAL REPORT 2023 243 OTP BANK AUDITORS’ REPORTS INTEGRATED ANNUAL REPORT 2023 244 OTP BANK AUDITORS’ REPORTS INTEGRATED ANNUAL REPORT 2023 245 OTP BANK AUDITORS’ REPORTS INTEGRATED ANNUAL REPORT 2023 246 OTP BANK AUDITORS’ REPORTS INTEGRATED ANNUAL REPORT 2023 247 OTP BANK AUDITORS’ REPORTS INTEGRATED ANNUAL REPORT 2023 248 OTP BANK AUDITORS’ REPORTS INTEGRATED ANNUAL REPORT 2023 249 OTP BANK AUDITORS’ REPORTS INTEGRATED ANNUAL REPORT 2023 250 OTP BANK AUDITORS’ REPORTS INTEGRATED ANNUAL REPORT 2023 251 OTP BANK AUDITORS’ REPORTS INTEGRATED ANNUAL REPORT 2023 252 OTP BANK AUDITORS’ REPORTS INTEGRATED ANNUAL REPORT 2023 253 OTP BANK AUDITORS’ REPORTS INTEGRATED ANNUAL REPORT 2023 254 SEPARATE FINANCIAL STATEMENTS IN ACCORDANCE WITH IFRS (2023) INTEGRATED ANNUAL REPORT 2023 255 OTP BANK IFRS REPORT (SEPARATE) OTP BANK PLC. SEPARATE STATEMENT OF FINANCIAL POSITION AS AT 31 DECEMBER 2023 (in HUF mn) Note 31 December 2023 31 December 2022 Cash, amounts due from banks and balances with the National Bank of Hungary Placements with other banks Repo receivables Financial assets at fair value through profit or loss Financial assets at fair value through other comprehensive income Securities at amortised cost Loans at amortised cost Loans mandatorily measured at fair value through profit or loss Investments in subsidiaries Property and equipment Intangible assets Right of use assets Investment properties Deferred tax assets Current tax assets Derivative financial assets designated as hedge accounting relationships Non-current assets held for sale Other assets TOTAL ASSETS Amounts due to banks and deposits from the National Bank of Hungary and other banks Repo liabilities Deposits from customers Leasing liabilities Liabilities from issued securities Financial liabilities designated at fair value through profit or loss Derivative financial liabilities designated as held for trading Derivative financial liabilities designated as hedge accounting relationships Current tax liabilities Provisions Other liabilities Subordinated bonds and loans TOTAL LIABILITIES Share capital Retained earnings and reserves Treasury shares TOTAL SHAREHOLDERS' EQUITY 5. 6. 7. 8. 9. 10. 11. 11. 12. 13. 13. 35. 14. 34. 34. 15. 46. 16. 17. 18. 19. 35. 20. 21. 22. 23. 34. 24. 24. 25. 26. 27. 28. 2,708,232 2,702,433 201,658 257,535 559,527 2,710,848 4,681,359 934,848 2,001,952 107,306 98,115 66,222 4,203 408 - 21,628 130,718 365,961 1,092,198 2,899,829 246,529 410,012 797,175 3,282,373 4,825,040 793,242 1,596,717 94,564 69,480 39,882 4,207 35,742 1,569 47,220 - 329,752 17,552,953 16,565,531 1,761,579 443,694 10,734,325 68,282 1,163,109 19,786 183,565 27,423 14,393 22,497 295,399 520,296 1,736,128 408,366 11,119,158 41,464 498,709 16,576 373,401 50,623 3,199 29,656 313,188 294,186 15,254,348 14,884,654 28,000 2,276,759 (6,154) 28,000 1,655,601 (2,724) 2,298,605 1,680,877 TOTAL LIABILITIES AND SHAREHOLDERS' EQUITY 17,552,953 16,565,531 Budapest, 20 March 2024 Dr. Sándor Csányi Chairman and Chief Executive Officer László Wolf Deputy Chief Executive Officer INTEGRATED ANNUAL REPORT 2023 256 OTP BANK IFRS REPORT (SEPARATE) OTP BANK PLC. SEPARATE STATEMENT OF PROFIT OR LOSS FOR THE YEAR ENDED 31 DECEMBER 2023 (in HUF mn) Interest Income: Interest income calculated using the effective interest method Income similar to interest income Interest income and similar to interest income total Interest Expense: Interest expenses total NET INTEREST INCOME Note 29. 29. Year ended 31 December 2023 Year ended 31 December 2022 1,227,173 795,906 2,023,079 721,679 377,231 1,098,910 29. (1,556,361) (802,020) 466,718 296,890 (Release of loss allowance) / Loss allowance on loan, placement and repo receivables losses 6., 7., 11., 30. 8,616 (47,687) (Release of loss allowance) / Loss allowance on securities at fair value through other comprehensive income and on securities at amortised cost (Release of provision) / Provision for loan commitments and financial guarantees given Change in the fair value attributable to changes in the credit risk of loans mandatorily measured at fair value through profit of loss Risk cost total 9., 10., 30. 11,879 (53,238) 24., 30. 45.4. 7,172 (980) 26,687 (5,541) 11,872 (94,594) NET INTEREST INCOME AFTER RISK COST 493,405 202,296 LOSSES ARISING FROM DERECOGNITION OF FINANCIAL ASSETS MEASURED AT AMORTISED COST MODIFICATION LOSS Income from fees and commissions Expenses from fees and commissions NET PROFIT FROM FEES AND COMMISSIONS Foreign exchange (losses) and gains Gains and (losses) on securities, net Gains / (losses) on financial instruments at fair value through profit or loss Net results on derivative instruments and hedge relationships Dividend income Other operating income Other operating expenses NET OPERATING INCOME Personnel expenses Depreciation and amortization Other administrative expenses OTHER ADMINISTRATIVE EXPENSES PROFIT BEFORE INCOME TAX Income tax PROFIT AFTER INCOME TAX Earnings per share (in HUF) Basic Diluted 4. 31. 31. 32. 32. 32. 32. 32. 33. 33. 33. 33. 33. 34. 43. 43. (19,707) (56,195) (9,017) (14,856) 402,885 (78,755) 324,130 (12,269) 7,073 91,268 13,055 275,705 26,184 63,590 464,606 (195,404) (50,814) (281,918) (528,136) 725,281 (70,293) 654,988 362,444 (66,087) 296,357 541 (10,605) (18,790) 9,917 194,526 13,775 (131,942) 57,422 (154,303) (46,738) (290,989) (492,030) (7,006) 13,638 6,632 2,344 2,344 24 24 INTEGRATED ANNUAL REPORT 2023 257 OTP BANK IFRS REPORT (SEPARATE) OTP BANK PLC. SEPARATE STATEMENT OF COMPREHENSIVE INCOME FOR THE YEAR ENDED 31 DECEMBER 2023 (in HUF mn) Note Year ended 31 December 2023 Year ended 31 December 2022 PROFIT AFTER INCOME TAX 654,988 6,632 Items that may be reclassified subsequently to profit or loss: Fair value adjustment of debt instruments at fair value through other comprehensive income 37,917 (55,804) Deferred tax related to fair value adjustment of debt instruments at fair value through other comprehensive income 34. (3,503) Gains / (Losses) on separated currency spread of financial instruments designated as hedging instrument Deferred tax related to (losses) / gains on separated currency spread of financial instruments designated as hedging instrument 34. (Losses) / Gains on derivative financial instruments designated as cash flow hedge Items that will not be reclassified to profit or loss: Gains on equity instruments at fair value through other comprehensive income Fair value adjustment of equity instruments at fair value through other comprehensive income Deferred tax related to equity instruments at fair value through other comprehensive income 34. 3,752 (338) 5,700 - 3,308 (374) 5,186 (4,887) 440 (5,641) 2,675 61 (41) Total TOTAL COMPREHENSIVE INCOME 46,462 (58,011) 701,450 (51,379) INTEGRATED ANNUAL REPORT 2023 258 OTP BANK IFRS REPORT (SEPARATE) OTP BANK PLC. SEPARATE STATEMENT OF CHANGES IN SHAREHOLDERS’ EQUITY FOR THE YEAR ENDED 31 DECEMBER 2023 (in HUF mn) Share Capital Not e Capital reserve Retained earnings and other reserves Treasury Shares Total Balance as at 1 January 2022 Net profit for the period Other movement Other comprehensive income Total comprehensive income Share-based payment Sale of treasury shares Acquisition of treasury shares Loss on treasury shares Dividend for the year 2021 Other owners transaction with Balance as at 31 December 2022 Balance as at 1 January 2023 Net profit for the period Other comprehensive income Total comprehensive income Share-based payment Sale of treasury shares Acquisition of treasury shares Loss on sale of treasury shares Dividend for the year 2022 Other owners transaction with Balance as at 31 December 2023 39. 28. 28. 28. 39. 28. 28. 28. 28,000 - - - - - - - - - - 28,000 28,000 - - - - - - - - - 28,000 52 - - - - - - - - - - 52 52 - - - - - - - - - 52 1,845,784 6,632 2 (58,011) (51,377) 2,948 - - (21,558) (120,248) (58,872) - - - - - 72,416 (16,268) - - 1,814,964 6,632 2 (58,011) (51,377) 2,948 72,416 (16,268) (21,558) (120,248) (138,858) 56,148 (82,710) 1,655,549 (2,724) 1,680,877 1,655,549 654,988 46,462 701,450 3,292 - - 416 (84,000) (2,724) - - - - 36,388 (39,818) - - 1,680,877 654,988 46,462 701,450 3,292 36,388 (39,818) 416 (84,000) (80,292) (3,430) (83,722) 2,276,707 (6,154) 2,298,605 INTEGRATED ANNUAL REPORT 2023 259 OTP BANK IFRS REPORT (SEPARATE) OTP BANK PLC. SEPARATE STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 31 DECEMBER 2023 (in HUF mn) OPERATING ACTIVITIES Profit before income tax Note Year ended 31 December 2023 Year ended 31 December 2022 725,281 (7,006) Net accrued interest Depreciation and amortization Loss allowance on loans and placements (Release of loss allowance) / Loss allowance on securities at fair value through other comprehensive income (Reversal of impairment loss) / Impairment loss on investments in subsidiaries (Release of loss allowance) / Loss allowance on securities at amortised cost Loss allowance on other assets (Release of provision) / Provision on off-balance sheet commitments and contingent liabilities Share-based payment Unrealised gains on fair value adjustment of financial instruments at fair value through profit or loss Unrealised (gains)/losses on fair value adjustment of derivative financial instruments Gains on securities Interest expense from leasing liabilities Foreign exchange gain / (loss) Proceeds from sale of tangible and intangible assets Net changing in assets and liabilities in operating activities Net decrease / (increase) in placements with other banks and repo receivables before allowance for placement losses Changes in held for trading securities Change in financial instruments mandatorily measured at fair value through profit or loss Changes in derivative financial instruments at fair value through profit or loss Net increase in loans Increase in other assets, excluding advances for investments and before provisions for losses Net increase in amounts due to banks and deposits from the National Bank of Hungary and other banks and repo liabilities Financial liabilities designated as fair value through profit or loss Net (decrease) / increase in deposits from customers (Decrease) / Increase in other liabilities Net increase in the compulsory reserve established by the National Bank of Hungary Dividend income Income tax paid 13. 30. 9. 12. 10. 16. 24. 39. 45. 45. 32. 35. 32. 33. 6., 7. 8. 8. 8. 11. 16. 17., 18. 21. 19. 24. 5. 12. 3,136 50,834 357 (3,303) (87,609) (8,576) 3,575 (6,663) 3,292 (95,953) (76,357) 18,890 (2,081) (20,842) (1,225) 291,024 52,640 (2,200) (32,338) (35,369) (11,196) 46,873 63,939 25,615 93,513 27,623 2,939 7,598 2,948 11,870 52,840 62,354 (1,186) 9,359 (267) (521,731) (44,181) 1,925 136 (817,297) (22,571) (99,813) 105,778 (1,332) (237,889) (73,221) (402,879) (275,705) (19,213) 910,984 (1,625) 971,640 77,424 (641,125) (194,526) (19,953) Net cash (used in) / provided by operating activities (150,519) 9,674 INTEGRATED ANNUAL REPORT 2023 260 OTP BANK IFRS REPORT (SEPARATE) OTP BANK PLC. SEPARATE STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 31 DECEMBER 2023 (in HUF mn) [continued] Note Year ended 31 December 2023 Year ended 31 December 2022 INVESTING ACTIVITIES Purchase securities at fair value through other comprehensive income through other Proceeds from sale of securities at fair value comprehensive income Change in derivative financial instruments designated as hedge accounting Increase in investments in subsidiaries Dividend income Increase in securities at amortised cost Redemption of securities at amortised cost Additions to property, equipment and intangible assets Disposal of property, equipment and intangible assets Net increase in investment properties Net provided by / (used in) cash used in investing activities FINANCING ACTIVITIES Leasing payments Cash received from issuance of securities Cash used for redemption of issued securities Cash received from issuance of subordinated bonds and loans Cash used for redemption of subordinated bonds and loans Increase of Treasury shares Decrease of Treasury shares Dividends paid Net cash provided by financing activities Net increase in cash and cash equivalents 9. 9. 12. 10. 10. 13. 13. 14. 20. 20. 25. 25. 28. 28. 27. (342,984) (1,322,153) 628,817 1,074,212 1,580 (445,637) 254,694 (81,661) 588,288 (86,251) 1,903 (134) 13,805 (117,222) 194,449 (624,476) 415,975 (60,575) 648 (14) 518,615 (425,351) (5,341) 829,166 (140,736) 293,590 (44,611) (39,818) 36,804 (83,995) (6,189) 575,994 (91,635) 6,781 (7,523) (16,268) 50,858 (120,213) 845,059 391,805 1,213,155 (23,872) Cash and cash equivalents at the beginning of the year 351,770 375,642 Cash and cash equivalents at the end of the year 1,564,925 351,770 Interest received Interest paid 1,848,542 1,320,920 941,406 511,635 INTEGRATED ANNUAL REPORT 2023 261 OTP BANK IFRS REPORT (SEPARATE) NOTE 1: ORGANIZATION AND BASIS OF FINANCIAL STATEMENTS 1.1. General information OTP Bank Plc. ("Bank" or "OTP Bank") was established on 31 December 1990, when the previously State-owned company was transformed into a limited liability company. The Bank’s http://www.otpbank.hu/ registered office address is 16, Nádor Street, Budapest 1051. Internet homepage: Signatory of the separate financial statements is the Chief Executive Officer, dr. Sándor Csányi and Deputy Chief Executive Officer, László Wolf. The Bank’s owners have the power to amend the separate financial statements after issue if applicable. Responsible person for the control and management of accounting services: Zoltán Tuboly (Budapest), Managing Director of Accounting and Financial Directorate, Registration Number: 177289, IFRS qualified chartered accountant. Due to Hungarian legislation audit services are statutory for OTP Bank. Disclosure information about the auditor: Ernst & Young Audit Ltd. (001165), 1132 Budapest Váci Street 20. Registered under 01-09-267553 by Budapest- Capital Regional Court, as registry court. Statutory registered auditor: Zsolt Kónya, registration number: 007383. Audit service fee agreed by the Annual General Meeting of the Bank for the year ended 2023 is an amount of EUR 458 thousand + VAT. All other fees charged by the Auditor for non-audit services during the financial year are disclosed in the consolidated financial statements of the Bank. In 1995, the shares of the Bank were introduced on the Budapest and the Luxembourg Stock Exchanges and were also traded on the SEAQ board on the London Stock Exchange and PORTAL in the USA. The structure of the Share capital by shareholders (%): 31 December 2023 31 December 2022 Domestic and foreign private and institutional investors Employees Total 99% 1% 100% 99% 1% 100% The Bank’s Registered Capital consists of 280.000.010 pieces of ordinary shares with the nominal value of HUF 100 each, representing the same rights to the shareholders. The Bank provides a full range of commercial banking services through a nationwide network of 342 branches in Hungary. Number of employees Average number of employees 31 December 2023 31 December 2022 10,715 10,591 10,516 10,252 NOTE 1: ORGANIZATION AND BASIS OF FINANCIAL STATEMENTS 1.2. Basis of accounting These Separate Financial Statements were prepared based on the assumption of the Management that the Bank will remain in business for the foreseeable future. The Bank will not be forced to halt operations and liquidate its assets in the near term at what may be very low fire-sale prices. The Bank maintains its accounting records and prepares their statutory accounts in accordance with the commercial, banking and fiscal regulations prevailing in Hungary. The presentation and functional currency of the Bank is the Hungarian Forint ("HUF"). The separate financial statements have been prepared in accordance with International Financial Reporting Standards (“IFRS”) as adopted by the European Union (“EU”). INTEGRATED ANNUAL REPORT 2023 262 OTP BANK IFRS REPORT (SEPARATE) NOTE 1: ORGANIZATION AND BASIS OF FINANCIAL STATEMENTS [continued] 1.2.1. The effect of adopting new and revised IFRS standards effective from 1 January 2023 The following amendments to the existing standards and new interpretation issued by the International Accounting Standards Board (IASB) and adopted by the EU are effective for the current reporting period: • Amendments to IAS 1 “Presentation of Financial Statements” and IFRS Practice Statement 2- Disclosure of Accounting policies – adopted by the EU on 2 March 2022 (effective for annual periods beginning on or after 1 January 2023 with earlier application permitted) o The amendments provide guidance on the application of materiality judgements to accounting policy disclosures. In particular, the amendments to IAS 1 replace the requirement to disclose ‘significant’ accounting policies with a requirement to disclose ‘material’ accounting policies. Also, guidance and illustrative examples are added in the Practice Statement to assist in the application of the materiality concept when making judgements about accounting policy disclosures. • Amendments to IAS 8 “Accounting policies, Changes in Accounting Estimates and Errors” – Definition of Accounting Estimates – adopted in the EU on 2 March 2022 (effective for annual periods beginning on or after 1 January 2023 with earlier application permitted and apply to changes in accounting policies and changes in accounting estimates that occur on or after the start of that period) o The amendments introduce a new definition of accounting estimates, defined as monetary amounts in financial statements that are subject to measurement uncertainty, if they do not result from a correction of prior period error. Also, the amendments clarify what changes in accounting estimates are and how these differ from changes in accounting policies and corrections of errors. • Amendments to IFRS 17 “Insurance Contracts” – adopted by the EU on 19 November 2021 (effective for annual periods beginning on or after 1 January 2023). This is a comprehensive new accounting standard for insurance contracts, covering recognition and measurement, presentation and disclosure. IFRS 17 applies to all types of insurance contracts issued, as well as to certain guarantees and financial instruments with discretional participation contracts. – IFRS 17 is not relevant in case of these Separate Financial Statements • Amendments to IFRS 17 “Insurance Contracts” – Initial application of IFRS 17 and IFRS 9 – Comparative Information – adopted by the EU on 8 September 2022 (effective date for annual periods beginning on or after 1 January 2023 with earlier application permitted, provided the entity also applies IFRS 9 Financial Instruments on or before the date it first applies IFRS 17). This is a comprehensive new accounting standard for insurance contracts, covering recognition and measurement, presentation and disclosure. IFRS 17 applies to all types of insurance contracts issued, as well as to certain guarantees and financial instruments with discretional participation contracts. – IFRS 17 is not relevant in case of these Separate Financial Statements. • Amendments to IAS 12 “Income Taxes” – Deferred Tax related to Assets and Liabilities arising from a Single Transaction – adopted by the EU on 11 August 2022 (effective for annual periods beginning on or after 1 January 2023; earlier applicaton permitted) o The amendments narrow the scope of and provide further clarity on the initial recognition exception under IAS 12 and specify how companies should account for deferred tax related to assets and liabilities arising from a single transaction, such as leases and decommissioning obligations. The amendments clarify that where payments that settle a liability are deductible for tax purposes, it is a matter of judgement, having considered the applicable tax law, whether such deductions are attributable for tax purposes to the liability or to the related asset component. Under the amendments, the initial recognition exception does not apply to transactions that, on initial recognition, give rise to equal taxable and deductible temporary differences. It only applies if the recognition of a lease asset and lease liability (or decommissioning liability and decommissioning asset component) give rise to taxable and deductible temporary differences that are not equal. INTEGRATED ANNUAL REPORT 2023 263 OTP BANK IFRS REPORT (SEPARATE) NOTE 1: ORGANIZATION AND BASIS OF FINANCIAL STATEMENTS [continued] 1.2.1. The effect of adopting new and revised IFRS standards effective from 1 January 2023 [continued] • Amendments to IAS 12 “Income taxes” – International Tax Reform - Pillar Two Model Rules – The amendments are effective immediately upon issuance, but certain disclosure requirements are effective later. The Organisation for Economic Co-operation and Development’s (OECD) published the Pillar Two model rules in December 2021 to ensure that large multinational companies would be subject to a minimum 15% tax rate. On 23 May 2023, the IASB issued International Tax Reform—Pillar Two Model Rules – Amendments to IAS 12. o The amendments introduce a mandatory temporary exception to the accounting for deferred taxes arising from the jurisdictional implementation of the Pillar Two model rules and disclosure requirements for affected entities on the potential exposure to Pillar Two income taxes. The Amendments require, for periods in which Pillar Two legislation is (substantively) enacted but not yet effective, disclosure of known or reasonably estimable information that helps users of financial statements understand the entity’s exposure arising from Pillar Two income taxes. To comply with these requirements, an entity is required to disclose qualitative and quantitative information about its exposure to Pillar Two income taxes at the end of the reporting period. The disclosure of the current tax expense related to Pillar Two income taxes and the disclosures in relation to periods before the legislation is effective are required for annual reporting periods beginning on or after 1 January 2023, but are not required for any interim period ending on or before 31 December 2023. The adoption of these amendments to the existing standards has not led to any material changes in these Separate Financial Statements. 1.2.2. New and revised Standards and Interpretations issued by IASB and adopted by the EU but not yet effective • Amendments to IAS 1 “Presentation of Financial Statements” – Classification of Liabilities as Current or Non-current. – The amendments are effective for annual reporting periods beginning on or after January 1, 2024, with earlier application permitted, and will need to be applied retrospectively in accordance with IAS 8. o The objective of the amendments is to clarify the principles in IAS 1 for the classification of liabilities as either current or non-current. The amendments clarify the meaning of a right to defer settlement, the requirement for this right to exist at the end of the reporting period, that management intent does not affect current or non-current classification, that options by the counterparty that could result in settlement by the transfer of the entity’s own equity instruments do not affect current or non-current classification. Also, the amendments specify that only covenants with which an entity must comply on or before the reporting date will affect a liability’s classification. Additional disclosures are also required for non-current liabilities arising from loan arrangements that are subject to covenants to be complied with within twelve months after the reporting period. • Amendments to IFRS 16 “Leases” – Lease Liability in a Sale and Leaseback – The amendments are effective for annual reporting periods beginning on or after January 1, 2024, with earlier application permitted. o The amendments are intended to improve the requirements that a seller-lessee uses in measuring the lease liability arising in a sale and leaseback transaction in IFRS 16, while it does not change the accounting for leases unrelated to sale and leaseback transactions. In particular, the seller-lessee determines ‘lease payments’ or ‘revised lease payments’ in such a way that the seller-lessee would not recognise any amount of the gain or loss that relates to the right of use it retains. Applying these requirements does not prevent the seller-lessee from recognising, in profit or loss, any gain or loss relating to the partial or full termination of a lease. A seller-lessee applies the amendment retrospectively in accordance with IAS 8 to sale and leaseback transactions entered into after the date of initial application, being the beginning of the annual reporting period in which an entity first applied IFRS 16. INTEGRATED ANNUAL REPORT 2023 264 OTP BANK IFRS REPORT (SEPARATE) NOTE 1: ORGANIZATION AND BASIS OF FINANCIAL STATEMENTS [continued] 1.2.3. Standards and Interpretations issued by IASB but not yet adopted by the EU At present, IFRS as adopted by the EU do not significantly differ from regulations adopted by the IASB except for the following new standards, amendments to the existing standards and new interpretation, which were not endorsed for use in EU as at date of publication of these financial statements: • Amendments to IAS 7 “Statement of Cash Flows” and IFRS 7 “Financial Instruments Disclosure - Supplier Finance Arrangements” – The amendments are effective for annual reporting periods beginning on or after January 1, 2024, with earlier application permitted. o The amendments supplement requirements already in IFRS and require an entity to disclose the terms and conditions of supplier finance arrangements. Additionally, entities are required to disclose at the beginning and end of reporting period the carrying amounts of supplier finance arrangement financial liabilities and the line items in which those liabilities are presented as well as the carrying amounts of financial liabilities and line items, for which the finance providers have already settled the corresponding trade payables. Entities should also disclose the type and effect of non-cash changes in the carrying amounts of supplier finance arrangement financial liabilities, which prevent the carrying amounts of the financial liabilities from being comparable. Furthermore, the amendments require an entity to disclose at the beginning and end of the reporting period the range of payment due dates for financial liabilities owed to the finance providers and for comparable trade payables that are not part of those arrangements. • Amendments to IAS 21 “The Effects of Changes in Foreign Exchange Rates” – Lack of Exchangeability – The amendments are effective for annual reporting periods beginning on or after January 1, 2025, with earlier application permitted. o The amendments specify how an entity should assess whether a currency is exchangeable and how it should determine a spot exchange rate when exchangeability is lacking. A currency is considered to be exchangeable into another currency when an entity is able to obtain the other currency within a time frame that allows for a normal administrative delay and through a market or exchange mechanism in which an exchange transaction would create enforceable rights and obligations. If a currency is not exchangeable into another currency, an entity is required to estimate the spot exchange rate at the measurement date. An entity’s objective in estimating the spot exchange rate is to reflect the rate at which an orderly exchange transaction would take place at the measurement date between market participants under prevailing economic conditions. The amendments note that an entity can use an observable exchange rate without adjustment or another estimation technique. • Amendments to IFRS 10 “Consolidated Financial Statements” and IAS 28 “Investments in Associates and Joint Ventures” - Sale or Contribution of Assets between an Investor and its Associate or Joint Venture and further amendments (effective date deferred indefinitely until the research project on the equity method has been concluded). o The amendments address an acknowledged inconsistency between the requirements in IFRS 10 and those in IAS 28, in dealing with the sale or contribution of assets between an investor and its associate or joint venture. The main consequence of the amendments is that a full gain or loss is recognized when a transaction involves a business (whether it is housed in a subsidiary or not). A partial gain or loss is recognized when a transaction involves assets that do not constitute a business, even if these assets are housed in a subsidiary. In December 2015 the IASB postponed the effective date of this amendment indefinitely pending the outcome of its research project on the equity method of accounting. The Bank anticipates that the adoption of these new standards, amendments to the existing standards and new interpretations will have no material impact on the financial statements of the Bank in the period of initial application. INTEGRATED ANNUAL REPORT 2023 265 OTP BANK IFRS REPORT (SEPARATE) NOTE 2: SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES Significant accounting policies applied in the preparation of the accompanying separate financial statements are summarized below: 2.1. Basis of presentation These separate financial statements have been prepared under the historical cost convention with the exception of certain financial instruments, which are recorded at fair value. Revenues and expenses are recorded in the period in which they are earned or incurred. The Bank does not offset assets and liabilities or income and expenses unless it is required or permitted by an IFRS standard. During the preparation of separate financial statements assets and liabilities, income and expenses are presented separately, except in certain cases, when one of the IFRS standards prescribes net presenting related to certain items. (See below 2.8.) The presentation of separate financial statements in conformity with IFRS requires the Management of the Bank to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities as at the date of the financial statements and their reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates. Future changes in economic conditions, business strategies, regulatory requirements, accounting rules and other factors could result in a change in estimates that could have a material impact on future separate financial statements. 2.2. Foreign currency translation Monetary assets and liabilities denominated in foreign currencies are translated into HUF that is the presentation currency, at exchange rates quoted by the National Bank of Hungary ("NBH") as at the date of the separate financial statements. Income and expenses arising in foreign currencies are converted at the rate of exchange on the transaction date. Resulting foreign exchange gains or losses are recorded to the separate statement of profit or loss. 2.3. Consolidated financial statements These financial statements present the separate financial position and results of operations of the Bank. Consolidated financial statements are prepared by the Bank and consolidated net profit for the year and shareholders’ equity differs significantly from that presented in these separate financial statements. See Note 2.4 for the description of the method of accounting for investments in subsidiaries and associated companies in these separate financial statements. The consolidated financial statements and the separate financial statements will be published on the same date. 2.4. Investments in subsidiaries, associated companies and other investments Investments in subsidiaries comprise those investments where OTP Bank, through direct and indirect ownership interest, controls the investee. Control is achieved when the Bank has power over the investee, is exposed or has rights, to variable returns from its involvement with the investee and has the ability to use its power to affect its returns. Investments in subsidiaries are recorded at the cost of acquisition, less impairment for permanent diminution in value, when appropriate. After initial measurement investments in subsidiaries are measured at cost, in the case of foreign currency denominated investments for the measurement the Bank uses the exchange rate at the date of transaction. Impairment is determined based on the future economic benefits of the subsidiary and macroeconomic factors. OTP Bank calculates the fair value based on discounted cash flow model. The 3 year period explicit cash flow model serves as a basis for the impairment test by which the Bank defines the impairment need on investment in subsidiaries based on the strategic factors and financial data of its cash-generating units. OTP Bank in its strategic plan has taken into consideration the cautious recovery of global economic situation and outlook, the associated risks and their possible effect on the financial sector as well as the current and expected availability of wholesale funding. INTEGRATED ANNUAL REPORT 2023 266 OTP BANK IFRS REPORT (SEPARATE) NOTE 2: SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES [continued] 2.5. Business model and SPPI test A business model refers how the Bank manages its financial instruments in order to generate cash flows. It is determined at a level that reflects how groups of financial instruments are managed rather than at an instrument level. The financial assets held by the Bank are classified into three categories depending on the business model within the financial assets are managed. • Business model whose objective is to hold financial assets in order to collect contractual cash flows. Some sales can be consistent with hold to collect business model and the Bank assesses the nature, frequency and significance of any sales occurring. The Bank does not consider the sale frequent when at least six months have elapsed between sales. The significant sales are those when the sales exceed 2% of the total hold to collect portfolio. Within this business model the Bank manages mainly loans and advances and long term securities and other financial assets. • Business model whose objective is achieved by both collecting contractual cash flows and selling financial assets. Within this business model the Bank only manages securities. • Business model whose objective is to achieve gains in a short term period. Within this business model the Bank manages securities and derivative financial instrument. If cash flows are realised in a way that is different from the expectations at the date that the Bank assessed the business model, that does not give rise to a prior error in the Bank’s financial statements nor does it change the classification of the remaining financial assets held in that business model. When, and only when the Bank changes its business model for managing financial assets it reclassifies all affected assets. Such changes are determined by the Bank’s senior management as a result of external or internal changes and must be significant to the Bank’s operations and demonstrable to external parties. The Bank shall not reclassify any financial liability. Classification of a financial asset is based on the characteristics of its contractual cash flows if the financial asset is held within a business model whose objective is to hold assets to collect contractual cash flows or within a business model whose objective is achieved by both collecting contractual cash flows and selling financial assets. The Bank should determine whether the asset’s contractual cash flows are solely payments of principal and interest on the principal amount outstanding (SPPI test). Contractual cash flows that are solely payments of principal and interest on the principal amount outstanding are consistent with a basic lending arrangement. Contractual terms that introduce exposure to risks or volatility in the contractual cash flows that is unrelated to a basic lending arrangement, such as exposure to changes in equity prices or commodity prices, do not give rise to contractual cash flows that are solely payments of principal and interest on the principal amount outstanding. The Bank assesses whether contractual cash flows are solely payments of principal and interest on the principal amount outstanding for the currency in which the financial asset is denominated. Time value of money is the element of interest that provides consideration for only the passage of time. However, in some cases, the time value of money element may be modified. In such cases, the Bank assesses the modification to determine whether the contractual cash flows represent solely payments of principal and interest on the principal amount outstanding. When assessing a modified time value of money element, the objective is to determine how different the undiscounted contractual cash flows could be from undiscounted cash flows that would arise if the time value of money element was not modified (the benchmark cash flows). The benchmark instrument can be an actual or a hypothetical financial asset. If the undiscounted contractual cash flows significantly – above 2% – differ from the undiscounted benchmark cash flows, the financial asset should be subsequently measured at fair value through profit or loss. INTEGRATED ANNUAL REPORT 2023 267 OTP BANK IFRS REPORT (SEPARATE) NOTE 2: SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES [continued] 2.6. Securities at amortised cost The Bank measures at amortized cost those securities which are held for contractual cash collecting purposes, and contractual terms of these securities give rise to cash flows that are solely payment of principal and interest on the principal amount outstanding. The Bank initially recognises these securities at fair value. Securities at amortised cost are subsequently measured using the effective interest (EIR) method and are subject to impairment. The amortisation of any discount or premium on the acquisition of a security at amortized cost is part of the amortized cost and is recognised as interest income so that the revenue recognized in each period represents a constant yield on the investment. Securities at amortized cost are accounted for on a trade date basis. Such securities comprise mainly securities issued by the Hungarian Government bonds and corporate bonds. 2.7. 2.7.1. Securities held for trading Financial assets at fair value through profit or loss Investments in securities are accounted for on a trade date basis and are initially measured at fair value. Securities held for trading are measured at subsequent reporting dates at fair value. Unrealised gains and losses on held for trading securities are recognized in profit or loss and are included in the separate statement of profit or loss for the period. The Bank holds held for trading securities within the business model to obtain short-term gains, consequently realised and unrealised gains and losses are recognized in the net operating income, while interest income is recognised in income similar to interest income. The Bank applies FIFO77 inventory valuation method for securities held for trading. Such securities consist of discounted and interest bearing Treasury bills, Hungarian Government bonds, mortgage bonds, shares in non-financial commercial companies, shares in investment funds, shares in venture capital funds and shares in financial institutions. 2.7.2. Derivative financial instruments In the normal course of business, the Bank is a party to contracts for derivative financial instruments, which represent a low initial investment compared to the notional value of the contract and their value depends on value of underlying asset and are settled in the future. The derivative financial instruments used include interest rate forward or swap agreements and currency forward or swap agreements and options. These financial instruments are used by the Bank both for trading purposes and to hedge interest rate risk and currency exposures associated with its transactions in the financial markets. (It is the so-called economic hedge, accounting hedge is described later.) Derivative financial instruments are accounted for on a trade date basis and are initially measured at fair value and at subsequent reporting dates also at fair value. Fair values are obtained from quoted market prices, discounted cash flow models and option pricing models as appropriate. OTP Bank adopts multi curve valuation approach for calculating the net present value of future cash flows – based on different curves used for determining forward rates and used for discounting purposes. It shows the best estimation of such derivative deals that are collateralised as OTP Bank has almost its entire open derivative transactions collateralised. Changes in the fair value of derivative financial instruments that do not qualify for hedge accounting are recognized in profit or loss and are included in the separate statement of profit or loss for the period. Each derivative deal is determined as asset when fair value is positive and as liability when fair value is negative. Certain derivative transactions, while providing effective economic hedges under risk management positions of the Bank, do not qualify for hedge accounting under the specific rules of IFRS 9 and are therefore treated as derivatives held for trading with fair value gains and losses charged directly to the separate statement of profit or loss. Foreign currency contracts Foreign currency contracts are agreements to exchange specific amounts of currencies at a specified rate of exchange, at a spot date (settlement occurs two days after the trade date) or at a forward date (settlement occurs more than two days after the trade date). The notional amount of forward contracts does not represent the actual market or credit risk associated with these contracts. Foreign currency contracts are used by the Bank for risk management and trading purposes. The Bank’s risk management foreign currency contracts were used to hedge the exchange rate fluctuations of loans and deposits denominated in foreign currency. 77 First In First Out INTEGRATED ANNUAL REPORT 2023 268 OTP BANK IFRS REPORT (SEPARATE) NOTE 2: SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES [continued] 2.7.2 Derivative financial instruments [continued] Foreign exchange swaps and interest rate swaps The Bank enters into foreign-exchange swap and interest rate swap (“IRS”) transactions. The swap transaction is a complex agreement concerning the swap of certain financial instruments, which usually consists of a spot and one or more forward contracts. Interest rate swaps obligate two parties to exchange one or more payments calculated with reference to fixed or periodically reset rates of interest applied to a specific notional principal amount (the base of the interest calculation). Notional principal is the amount upon which interest rates are applied to determine the payment streams under interest rate swaps. Such notional principal amounts are often used to express the volume of these transactions but are not actually exchanged between the counterparties. The Bank’s interest rate swap contracts can be hedging or held for trading contracts. Cross-currency interest rate swaps The Bank enters into cross-currency interest rate swap (“CCIRS”) transactions which have special attributes, i.e. the parties exchange the notional amount at the beginning and also at the maturity of the transaction. A special type of these deals is the mark-to-market CCIRS agreements. At this kind of deals the parties – in accordance with the foreign exchange prices – revalue the notional amount during lifetime of the transaction. Equity and commodity swaps Equity swaps obligate two parties to exchange more payments calculated with reference periodically reset rates of interest and performance of indices. A specific notional principal amount is the base of the interest calculation. The payment of index return is calculated on the basis of current market price compared to the previous market price. In case of commodity swaps payments are calculated on the basis of the strike price of a predefined commodity compared to its average market price in a period. Forward rate agreements (“FRA”) A forward rate agreement is an agreement to settle amounts at a specified future date based on the difference between an interest rate index and an agreed upon fixed rate. Market risk arises from changes in the market value of contractual positions caused by movements in interest rates. The Bank limits its exposure to market risk by entering into generally matching or offsetting positions and by establishing and monitoring limits on unmatched positions. Credit risk is managed through approval procedures that establish specific limits for individual counter-parties. The Bank’s forward rate agreements were transacted for management of interest rate exposures. Foreign exchange options A foreign exchange option is a derivative financial instrument that gives the owner the right to exchange money denominated in one currency into another currency at a pre-agreed exchange rate at a specified future date. The transaction, for a fee, guarantees a worst-case exchange rate for the futures purchase of one currency for another. These options protect against unfavourable currency movements while preserving the ability to participate in favourable movements. 2.8. Hedge accounting In the case of a financial instrument measured at amortised cost the Bank recognises the hedging gain or loss on the hedged item as the modification of its carrying amount and it is recognised in profit or loss. These adjustmets of the carrying amount are amortised to the profit or loss using the effective interest rate method. The Bank starts the amortisation when the hedged item is no longer adjusted by the hedging gains or losses. If the hedged item is derecognised, the Bank recognises the unamortised fair value in profit or loss immediately. Derivative financial instruments designated as fair value Changes in the fair value of derivatives that are designated and qualify as hedging instruments fair value hedges and that prove to be highly effective in relation to the hedged risk, are recorded in the separate statement of profit or loss along with the corresponding change in fair value of the hedged asset or liability that is attributable to the specific hedged risk. Changes in the fair value of the hedging instrument in fair value hedges are charged directly to the separate statement of profit or loss. The conditions of hedge accounting applied by the Bank are the following: formally designated as hedging relationship, proper hedge documentation is prepared, effectiveness test is performed and based on it the hedge is qualified as effective. INTEGRATED ANNUAL REPORT 2023 269 OTP BANK IFRS REPORT (SEPARATE) NOTE 2: SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES [continued] 2.8. Hedge accounting [continued] Derivative financial instruments designated as fair value [continued] In the case of a financial instrument measured at amortised cost the Group recognises the hedging gain or loss on the hedged item as the modification of its carrying amount and it is recognised in profit or loss. These adjustments of the carrying amount are amortised to the profit or loss using the effective interest rate method. The Group starts the amortisation when the hedged item is no longer adjusted by the hedging gains or losses. If the hedged item is derecognised, the Group recognises the unamortised fair value in profit or loss immediately. For the fair value hedges inefficiencies and the net revaluation of hedged and hedging item are recognised in the Net result on derivative instruments and hedge relationships. Derivative financial instruments designated as cash flow hedge Changes in fair value of derivatives that are designated and qualify as hedging instrument in cash flow hedges and that prove to be highly effective in relation to hedged risk are recognized as reserve in other comprehensive income. Amounts deferred in other comprehensive income are transferred to the separate statement of profit or loss and classified as revenue or expense in the periods during which the hedged assets and liabilities effect the separate statement of recognized and comprehensive income for the period. The ineffective element of the hedge is charged directly to the separate statement of profit or loss. The Bank terminates the hedge accounting if the hedging instrument expires or is sold, terminated, or exercised, or the hedge no longer meets the criteria for hedge accounting. In case of cash flow hedges - in line with the standard – hedge accounting is still applied as long as the underlying asset is derecognised or terminated. When the Bank discontinues hedge accounting to a cash-flow hedge the amount in the cash flow hedge reserve is reclassified to the profit or loss if the hedged future cash flows are no longer expected to occur. If the hedged future cash flows are still expected to occur, the amount remains in the cashflow hedge reserve and reclassified to the profit and loss only when the future cash flows occur. Offsetting 2.9. Financial assets and liabilities may be offset and the net amount is reported in the statement of financial position when the Bank has a legally enforceable right to set off the recognised amounts and the transactions are intended to be reported in the statement of financial position on a net basis. In the case of the derivative financial instruments the Bank applies offsetting and net presentation in the Statement of Financial Position when the Bank has the right and the ability to settle the assets and liabilities on a net basis. 2.10. Embedded derivatives Sometimes, a derivative may be a component of a combined or hybrid contract that includes a host contract and a derivative (the embedded derivative) affecting cash flows or otherwise modifying the characteristics of the host instrument. An embedded derivative must be separated from the host instrument and accounted for as a separate derivative if, and only if: - The economic characteristics and risks of the embedded derivative are not closely related to the economic characteristics and risks of the host contract; - A separate financial instrument with the same terms as the embedded derivative would meet the definition of a derivative as a stand-alone instrument; and - The host instrument is not measured at fair or is measured at fair value but changes in fair value are recognised in other comprehensive income. As long as a hybrid contract contains a host that is a financial asset the general accounting rules for classification, recognition and measurement of financial assets are applicable for the whole contract and no embedded derivative is separated. Derivatives that are required to be separated are measured at fair value at initial recognition and subsequently. If the Bank is unable to measure the embedded derivative separately either at acquisition or at the end of a subsequent financial reporting period, the Group shall designate the entire hybrid contract as at fair value through profit or loss. The Bank shall assess whether an embedded derivative is required to be separated from the host contract and accounted for as a derivative when the Bank first becomes a party to the contract. The separation rules for embedded derivatives are only relevant for financial liabilities. INTEGRATED ANNUAL REPORT 2023 270 OTP BANK IFRS REPORT (SEPARATE) NOTE 2: SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES [continued] 2.11. Securities at fair value through other comprehensive income (“FVOCI securities”) FVOCI securities are held within a business model whose objective is achieved by both collecting of contractual cash flows and selling securities. Furthermore contractual terms of FVOCI securities give rise on specified dates to cash flows that are solely payment of principal and interest on the principal amount outstanding. Debt instruments Investments in debt securities are accounted for on a trade date basis and are initially measured at fair value. Securities at fair value through other comprehensive income are measured at subsequent reporting dates at fair value. Unrealised gains and losses on FVOCI financial instruments are recognized in other comprehensive income, except for interest and foreign exchange gains/losses on monetary items, unless such FVOCI security is part of an effective hedge. Such gains and losses will be reported when realised in profit or loss for the applicable period. The Bank applies FIFO78 inventory valuation method for FVOCI securities. For debt securities at fair value through other comprehensive income the loss allowance is calculated based on expected credit loss model. The expected credit loss is accounted for against Other Comprehensive Income. FVOCI securities are remeasured at fair value based on quoted prices or values derived from cash flow models. In circumstances where the quoted market prices are not readily available, the fair value of debt securities is estimated using the present value of the future cash flows and the fair value of any unquoted equity instruments are calculated using the EPS ratio. Fair value through other comprehensive income option for equity instruments In some cases the Bank made an irrevocable election at initial recognition for certain non-trading investments in an equity instrument to present subsequent changes in fair value of these securities in other comprehensive income instead of in profit or loss. The use of the fair value option is based only on direct decision of management of the Bank. 2.12. Loans, placements with other banks, repo receivables and loss allowance for loan, placements and repo receivables losses The Bank measures Loans, placements with other banks and repo receivables at amortised cost, which are held to collect contractual cash flows, and contractual terms of these assets give rise on specified dates to cash flows that are solely payments of principal and interest on the principal amount outstanding. The Bank recognises loans, which are not held for trading and do not give rise contractual cash flows that are solely payments of principal and interest on the principal amount outstanding as loans measured at fair value through profit or loss (“FVTPL loans”). Loans, placements with other banks and repo receivables are accounted at amortised cost, stated at the principal amounts outstanding including accrued interest, net of allowance for loan or placement losses, respectively. In case of the above mentioned financial assets measured at amortised cost transaction fees and charges adjust the carrying amount at initial recognition and are included in effective interest calculation. In case of FVTPL loans fees and charges are recognised when incurred in the separate statement of profit or loss. Loans, placements with other banks and repo receivables loans are derecognised when the contractual rights to the cash flows expire or they are transferred. When a financial asset is derecognised the difference of the carrying amount and the consideration received is recognised in the profit or loss. In case of the above mentioned financial assets at amortised cost gains or losses from derecognition are presented in “Gains/losses arising from derecognition of financial assets at amortised cost” line. In case of FVTPL loans gains or losses from derecognition are presented in “Net operating income”. Change in the fair value of FVTPL loans is broken down into two components and presented in the separate statement of profit or loss as follows: • Portion of the change in fair value arising from changes in credit risk are presented within “Risk cost” as “Change in the fair value attributable to changes in the credit risk of loans mandatorily measured at fair value through profit of loss”. • The remaining component of the change is presented in fair value within “Net operating income” as “Gains/(Losses) on financial instruments at fair value through profit or loss”. 78 First In First Out INTEGRATED ANNUAL REPORT 2023 271 OTP BANK IFRS REPORT (SEPARATE) NOTE 2: SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES [continued] 2.12. Loans, placements with other banks, repo receivables and loss allowance for loan, placements and repo receivables losses [continued] Initially, financial assets shall be recognised at fair value which is usually equal to the transaction value in case of loans and placements. However, when the amounts are not equal, the initial fair value difference should be recognized. If the fair value of financial assets is based on a valuation technique using only inputs observable in market transactions, the Bank recognises the initial fair value difference in the Separate Statement of Profit or Loss. When the fair value of financial assets is based on models for which inputs are not observable, the difference between the transaction price and the fair value is deferred and only recognised in profit or loss when the instrument is derecognised or the inputs became observable. Initial fair value of loans lent at interest below market conditions is lower than their transaction price, the subsequent measurement of these loans is under IFRS 9. Allowance for losses on loans, placements with other banks and repo receivables represent management assessment for potential losses in relation to these activities. The Bank recognises a loss allowance for expected credit losses on a financial asset at each reporting date. The loss allowance for a financial asset equals to 12-month expected credit loss or equals to the lifetime expected credit losses. The maximum period over which expected credit losses shall be measured is the maximum contractual period over which the Bank is exposed to credit risk. If the credit risk on a financial asset has not increased significantly since initial recognition then 12-month expected credit losses, otherwise (in case of significant credit risk increase) lifetime expected credit losses should be calculated. The expected credit loss is the present value of the difference between the contractual cash flows that are due to the Bank under the contract and the cash flows that the Bank expects to receive. When the contractual cash flows of a financial asset are modified and the modification does not result in the derecognition of the financial asset the Bank recalculate the gross carrying amount of the financial asset by discounting the expected future cash flows with the original effective interest rate of the asset. The difference between the carrying amount and the present value of the expected cash flows is recognised as a “Modification gain or loss” in the statement of profit or loss. Interest income and amortised cost are accounted for using the effective interest rate method. Write-offs are generally recorded after all reasonable restructuring or collection activities have taken place and the possibility of further recovery is considered to be remote. The loan is written off against the related account “Loss allowance on loan, placement and repo receivables losses” in the Statement of Profit or loss. OTP Bank applies partial or full write-off for loans based on the definitions and prescriptions of financial instruments in accordance with IFRS 9. If OTP Bank has no reasonable expectations regarding a financial asset (loan) to be recovered, it will be written off partially or fully at the time of emergence. The gross amount and loss allowance of the loans shall be written off in the same amount to the estimated maximum recovery amount while the net carrying value remains unchanged. If there are reasonable expectations of recovery for a financial asset that is written-off fully or partially, OTP Bank shall re-estimate cash flows of that financial asset and write-off reversal is applied in the financial statements. INTEGRATED ANNUAL REPORT 2023 272 OTP BANK IFRS REPORT (SEPARATE) NOTE 2: SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES [continued] 2.12. Loans, placements with other banks, repo receivables and loss allowance for loan, placements and repo receivables losses [continued] Modification of contractual cash flows If the net present value of the contracted cash flows changes due to the modification of the contractual terms and it is not qualified as derecognition, modification gain or loss should be calculated and accounted for in the separate statement of profit or loss. Modification gain or loss is accounted in cases like restructuring – as defined in internal policies of the Bank – prolongation, renewal with unchanged terms, renewal with shorter terms and prescribing capital repayment rate, if it doesn’t exist or has not been earlier. The changes of net present value should be calculated on portfolio level in case of retail exposures. Each retail contract is restructured based on restructuring frameworks. The Bank has to evaluate these frameworks (and not individual contracts). The changes of net present value should be calculated individually on contract level in case of corporate portfolio. Among the possible contract amendments, the Group considers as a derecognition and a new recognition the followings: - merging several debts into a single debt, or one single debt splitting into several tranches, - change of currency, - change in counterparty, - failing SPPI test after modification, - interest rate change (fixed to floating or floating to fixed), when the discounted present value – discounted at the original effective interest rate – of the cash flows under the new terms is at least 10 per cent different from the discounted present value of the remaining cash flows. In case of derecognition and new recognition of a financial asset, the unamortized fees of the derecognized asset should be presented as Income similar to interest income. The newly recognized financial asset is initially measured at fair value and is placed in stage 1 if the derecognized financial asset was in stage 1 or stage 2 portfolio. The newly recognized financial asset will be purchased or originated credit impaired financial asset (“POCI”) if the derecognized financial asset was in stage 3 portfolio or it was POCI. The modification gain or loss shall be calculated at each contract amendments unless they are handled as a derecognition and new recognition. In case of modification the Bank recalculates the gross carrying amount of the financial asset. To do this, the new contractual cash flows should be discounted using the financial asset’s original effective interest rate (or credit-adjusted effective interest rate for POCI financial asset). Any costs or fees incurred adjust the carrying amount of the modified financial asset are amortized over the remaining term of the modified financial asset. Purchased or originated credit impaired financial assets Purchased or originated financial assets are credit-impaired on initial recognition. A financial asset is credit- impaired when one or more events that have a detrimental impact on the estimated future cash flows of that financial asset have occurred. A purchased credit-impaired asset is likely to be acquired at a deep discount. In unusual circumstances, it may be possible that an entity originates a credit-impaired asset, for example, following a substantial modification of a distressed financial asset that resulted in the derecognition of the original financial asset. In the case of POCI financial assets, interest income is always recognized by applying the credit-adjusted effective interest rate. For POCI financial assets, in subsequent reporting periods an entity is required to recognize: - - the cumulative changes in lifetime expected credit losses since initial recognition as a loss allowance, the impairment gain or loss which is the amount of any change in lifetime expected credit losses. An impairment gain is recognized (with the parallel increase of the net amortized cost of receivable) if due to the favourable changes after initial recognition the lifetime expected credit loss estimation is becoming lower than the original estimated credit losses at initial recognition. The POCI qualification remains from initial recognition to derecognition in the Bank’s books. INTEGRATED ANNUAL REPORT 2023 273 OTP BANK IFRS REPORT (SEPARATE) NOTE 2: SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES [continued] 2.13. Loss allowance Loss Allowance for loans and placements with other banks and repo receivables are recognised by the Bank based on the expected credit loss model in accordance with IFRS 9. Based on the three stage model loss allowance is recognised in amount of 12 month expected credit loss from the initial recognition. Financial assets with significantly increased credit risk or credit impaired financial assets (based on objective evidences) loss allowance is recognised in amount of lifetime expected credit loss. In case of purchased or originated credit impaired financial assets loss allowance is recognised in amount of lifetime expected credit loss since initial recognition. Impairment gain is recognised if lifetime expected credit loss for purchased or originated credit impaired financial assets at measurement date are less than the estimated credit loss at initial recognition. A loss allowance for loans and placements with other banks and repo receivables represents Management’s assessment for potential losses in relation to these activities. The default occurs when either or both of the following events have taken place: • objective criterion meaning that the credit obligation of the client is overdue exceeding the materiality threshold for more than 90 consecutive days (90+ default DPD), or the obligor has breached the limit of the overdraft with an amount exceeding the materiality threshold for more than 90 consecutive days (90+ default DPD), or • probability criterion meaning the probability that the obligor will be unable to pay its credit obligations in full (UTP= Unlikely to Pay). The following conditions indicate the occurrence of the probability criterion: specific credit risk adjustment, sell of credit obligation with significant loss, distressed restructuring, termination of the contract on the initiative of the Bank, Bankruptcy, liquidation, personal bankruptcy, forced deleted status. Previously described conditions should result in default status mandatorily. Moreover, during the individual expert-based assessment the client’s default status shall be established if in the specific case the default can be justified on subjective basis. The default status should be terminated if in the last 3 months no other default criterion exists and the condition (either probability criterion or objective criterion) that resulted in the default status ceased at least 3 months ago. The expected loss calculation should be forward looking. Available forward-looking information has to be included in the parameter estimation by using different scenarios, including forecasts of future economic conditions. The determination of probability-weighted forward-looking scenarios are based on the OTP Group’ macro model. In general, there are two crisis scenarios (4-5), and three non-crisis scenarios (1-3) but the calculation of impairment should be based on at least two scenarios in the OTP Group. The macro conditioning is performed by Vasicek-model, which captures the relationship between point-in-time (PiT) and through-the-cycle (TTC) PD. The Vasicek PD transformation can also be used to estimate the PIT PDs of the buckets. The required parameters (such as correlation coefficient and macro condition parameter) can be derived from the OTP’s macro model. In the collective provisioning methodology credit risk and the change of credit risk can be correctly captured by understanding the risk characteristics of the portfolio. At portfolio segmentation, setting the segments is a key element of the provisioning calculation and requires the extensive knowledge of the portfolio. The segmentation is expected to stay stable from month to month. The segmentation must be performed separately for each parameter, since in each case different factors may have relevance. The estimation of one-year and lifetime probability of default (PD) of collectively assessed exposures is performed via transition matrices. The assets should be allocated to groups representing similar credit risk based on major credit risk characteristics and their capability to fulfil contractual obligations. The mandatory variables of the group level assessment procedure are payment delay, deal/client rating, the restructured flag, the default status and product type. Further segmentation is advisable in case significant differences are observed in probability of default. Transition matrices should be determined for each portfolio segment separately. The Group model handles healing (from default) rate in the PD parameter, thus the calculated probabilities should be reduced by this rate. INTEGRATED ANNUAL REPORT 2023 274 OTP BANK IFRS REPORT (SEPARATE) NOTE 2: SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES [continued] 2.13. Loss allowance [continued] Two different methods are applied in OTP Group for LGD parameter calculation: Retail mortgage loans and non- retail portfolios (MSE and Wholesale) that are significantly secured by mortgage: modified LGD methodology based on the Asset Quality Review (AQR) – the primary source of the recovery the collateral itself but cash recovery is also taken into account. The calculation is performed for each exposure individually based on the estimated parameters (main parameters: FSR – foreclosure success rate, SR – sales ratio, TTS – time to sale, C – cost, REC – cash recovery) and the actual value of collaterals (e.g. property, guarantee, surety, bail). For Consumer loans and car finance: recovery based LGD methodology estimated from historical recoveries. The LGD calculation should not be automatically identified with historic actual data. The direction and degree of the shift in the factors impacting the LGD, also considering the macroeconomic effects, in addition to the anticipated developments in those, must always be analysed. The LGD – just like the PD – is not independent of the business cycles either; typically it increases in parallel with the economic downturn. Loss allowance for loan and placements are determined at a level that provides coverage for individually identified credit losses. Collective impairment loss is recognised for loans with similar credit risk characteristics when it is not possible to determine the amount of the individually identified credit loss in the absence of objective evidence. The expected cash flows for loan portfolios are estimated based on historical loss experience. At subsequent measurement the Bank recognises through “Loss allowance on loan, placement and repo receivables losses” in the Statement of Profit or Loss impairment gain or loss as an amount of expected credit losses or reversal that is required to adjust the loss allowance at the reporting date to the amount that is required to be recognised in accordance with IFRS 9. If a financial asset, which previously classified in the first stage, classified subsequently in the second or third stage than loss allowance is adjusted to lifetime expected credit loss. If a financial asset, which previously classified in the second or third stages, classified subsequently in the first stage than loss allowance is adjusted to level of 12 month expected credit loss. Classification into risk classes According to the requirements of the IFRS9 standard, the Bank classifies financial assets measured at amortised cost and fair value through other comprehensive income, and loan commitments and financial guarantees into the following categories in accordance with IFRS9: Stage 1 Stage 2 Stage 3 POCI Performing Performing, but compared to the initial recognition it shows significant increase in credit risk Non-performing Purchased or originated credit impaired In the case of trade receivables, contract assets and lease receivables the Group applies the simplified approach and calculates only lifetime expected credit loss. Simplified approach is the following: • • • • • • for the past 3 years the average annual balance of receivables under simplified approach is calculated, the written-off receivables under simplified approach are determined in the past 3 years, the loss allowance ratio will be the sum of the written-off amounts divided by the sum of the average balances, historical losses are adjusted to reflect information about current conditions and reasonable forecasts of future economic conditions, the loss allowance is multiplied by the end-of-year balance and it will be the actual loss allowance on these receivables, loss allowance should be recalculated annually. INTEGRATED ANNUAL REPORT 2023 275 OTP BANK IFRS REPORT (SEPARATE) NOTE 2: SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES [continued] Classification into risk classes [continued] The Bank assumes that the credit risk on a financial instrument has not increased significantly since initial recognition if the financial asset is determined to have low credit risk at the reporting date. This might occur if the financial asset has a low risk of default, the borrower has a strong capacity to meet its contractual cash flow obligations in the near term and adverse changes in economic and business conditions in the longer term may, but will not necessarily, reduce the ability of the borrower to fulfil its contractual cash flow obligations. The Bank considers souvereign exposures having low credit risk. Stage 1: financial instruments for which the events and conditions specified in respect of Stage 2 and Stage 3 do not exist on the reporting date. A financial instrument shows significant increase in credit risk, and is allocated to Stage 2, if in respect of which any of the following triggers exist on the reporting date, without fulfilling any of the conditions for the allocation to the non-performing stage (stage 3): the payment delay exceeds 30 days, it is classified as performing forborne, • • • based on individual decision, its currency suffered a significant "shock" since the disbursement of the loan, • the transaction/client rating exceeds a predefined value or falls into a determined range, or compared to the historic value it deteriorates to a predefined degree, in the case retail mortgage loans, the loan-to-value ratio exceeds a predefined rate, • • default on another loan of the retail client, if no cross-default exists, • monitoring classification of corporate and municipal clients above different thresholds defined on group - financial difficulties at the debtor (capital adequacy, liquidity, deterioration of the instrument quality), - significant decrease of the liquidity or the activity on the active market of the financial instrument can be observed, the rating of the client reflects high risk, but it is better than the default one, - - significantly decrease in the value of the recovery from which the debtor would disburse the loan, - clients under liquidation. A financial instrument is non-performing and it is allocated to Stage 3 when any of the following events or conditions exists on the reporting date: • default (based on the group level default definition), • classified as non-performing forborne (based on the group level forborne definition), • the monitoring classification of corporate and municipal clients above different thresholds defined on group level (including but not limited to): - breaching of contracts, - significant financial difficulties of the debtor (like capital adequacy, liquidity, deterioration of the instrument quality), bankruptcy, liquidation, debt settlement processes against debtor, forced strike-off started against debtor, termination of loan contract by the Bank, occurrence of fraud event, termination of the active market of the financial instrument. - - - - - If the exposure is no longer considered as credit impaired, the Bank allocates this exposure to Stage 2. When loss allowance is calculated at exposures categorized into stages the following process is needed by stages: • Stage 1 (performing): loss allowance at an amount equal to 12-month expected credit loss should be recognized, • Stage 2 (significant increase in credit risk): loss allowance at an amount equal to lifetime expected credit loss should be recognized, • Stage 3 (non-performing): loss allowance at an amount equal to lifetime expected credit loss should be recognized. INTEGRATED ANNUAL REPORT 2023 276 OTP BANK IFRS REPORT (SEPARATE) NOTE 2: SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES [continued] Classification into risk classes [continued] For lifetime expected credit losses, the Bank shall estimate the risk of a default occurring on the financial instrument during its expected life. 12-month expected credit losses are a portion of the lifetime expected credit losses and represent cash flow shortfalls that will result if a default occurs in the 12 months after the reporting date (or a shorter period fi the expected life of the financial instrument is less than 12 months), weighted by the probability of that default occurring. An entity shall measure expected credit losses of a financial instrument in a way that reflects: • • an unbiased and probability-weighted amount that is determined by evaluating a range of possible outcomes, the time value of money, and reasonable and supportable information that is available without undue cost of effort at the reporting date about past events, current conditions and forecasts of future economic conditions. 2.14. Option to designate a financial asset/liability measured at fair value through profit or loss (FVTPL option) The Bank may, at initial recognition, irrevocably designate a financial asset or liability as measured at fair value through profit or loss. The Bank may use FVTPL option in the following cases: - - if doing so eliminates or significantly reduces a measurement or recognition inconsistency (accounting mismatch) that would otherwise arise from measuring assets or liabilities or recognising the gains and losses on them on different bases if the group of financial liabilities or assets is managed and its performance is evaluated on a fair value basis, in accordance with a documented risk management or investment strategy, and information about the group is provided internally on that basis to the Bank’s key management personnel. The use of the fair value option is limited only to special situations, and it can be based only on direct decision of management of the Bank. 2.15. Sale and repurchase agreements, security lending Where debt or equity securities are sold under a commitment to repurchase them at a pre-determined price, they remain on the statement of financial position and the consideration received is recorded in Other liabilities or Amounts due to banks and deposits from the National Bank of Hungary and other banks, or Deposits from customers. Conversely, debt or equity securities purchased under a commitment to resell are not recognized in the statement of financial position and the consideration paid is recorded either in Placements with other banks or Deposits from customers. Interest is accrued evenly over the life of the repurchase agreement. In the case of security lending transactions the Bank does not recognize or derecognize the securities because it is believed that the transferor retains substantially all the risks and rewards of the ownership of the securities. Only a financial liability or financial receivable is recognized for the consideration amount. INTEGRATED ANNUAL REPORT 2023 277 OTP BANK IFRS REPORT (SEPARATE) NOTE 2: SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES [continued] 2.16. Property, equipment and intangible assets Property, equipment and intangible assets are stated at cost, less accumulated depreciation and amortization and impairment, if any. The depreciable amount (book value less residual value) of the non-current assets must be allocated over their useful lives. Depreciation and amortization are calculated using the straight-line method over the estimated useful lives of the assets based on the following annual percentages: Intangible assets Software Property rights Property Office equipment and vehicles Depreciation key Useful lifetime (years) 20%-33% 17%-50% 1%-7% 7%-50% 3-5 2-6 15-100 2-15 Depreciation and amortization on properties, equipment and intangible assets starts on the day when such assets are placed into service. At each balance sheet date, the Bank reviews the carrying value of its tangible and intangible assets to determine if there is any indication that those assets have suffered an impairment loss. If such indication exists, the recoverable amount of the asset is estimated to determine the extent (if any) of the impairment loss. Where it is not possible to estimate the recoverable amount of an individual asset, the Bank estimates the recoverable amount of the cash-generating unit to which the asset belongs. Where the carrying value of property, equipment, other tangible fixed assets and intangible assets is greater than the estimated recoverable amount, it is impaired immediately to the estimated recoverable amount. 2.17. Inventories The inventories shall be measured at the lower of cost and net realisable value. The cost of inventories shall comprise all costs of purchase, costs of conversion and other costs incurred in bringing the inventories to their present location and condition. The Bank uses generally FIFO formulas to the measurement of inventories. Inventories shall be removed from books when they are sold, unusable or destroyed. When inventories are sold, the carrying amount of those inventories shall be recognized as an expense in the period in which the related revenue is recognized. Repossessed assets are classified as inventories. The Bank's policy is to sell repossessed assets and not to use them for its internal operations. 2.18. Investment properties Investment properties of the Bank are land, buildings, part of buildings which are held (as the owner or as the lessee under a finance lease) to earn rentals or for capital appreciation or both, rather than for use in the production or supply of services or for administrative purposes or sale in the ordinary course of business. The Bank measures the investment properties at cost less accumulated depreciation and impairment, if any. The depreciable amount (book value less residual value) of the investment properties must be allocated over their useful lives. Depreciation and amortization are calculated using the straight-line method over the estimated useful lives of the assets. The fair value of the investment properties is established mainly by external experts. According to the opinion of the Management there is no significant difference between the fair value and the carrying value of these properties. 2.19. Financial liabilities The financial liabilities are presented within these lines in the Separate Financial Statements: • Amount due to banks, the National Governments, deposits from the National Banks and other banks • Repo liabilities • Financial liabilities designated at fair value through profit or loss • Deposits from customers • Liabilities from issued securities • Derivative financial liabilities held for trading • Derivative financial liabilities designated as hedge accounting • Other financial liabilities At initial recognition, the Bank measures financial liabilities at fair value plus or minus – in the case of a financial liability not at fair value through profit or loss – transaction costs that are directly attributable to the acquisition or issue of the financial liability. INTEGRATED ANNUAL REPORT 2023 278 OTP BANK IFRS REPORT (SEPARATE) NOTE 2: SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES [continued] 2.19. Financial liabilities [continued] Usually, the initial fair value of financial liabilities equals to transaction value. However, when the amounts are not equal, the initial fair value difference should be recognized. If the fair value of financial liabilities is based on a valuation technique using only inputs observable in market transactions, the Bank recognizes the initial fair value difference in the Separate Statement of Profit or Loss. When the fair value of financial liabilities is based on models for which inputs are not observable, the difference between the transaction price and the fair value is deferred and only recognized in profit or loss when the instrument is derecognized or the inputs became observable. The financial liabilities are presented within financial liabilities at fair value through profit or loss or financial liabilities measured at amortised cost. In connection to the financial liabilities at fair value through profit or loss, the Bank presents the amount of change in their fair value originated from the changes of market conditions and business environment. Financial liabilities at fair value through profit or loss are either financial liabilities held for trading or they are designated upon initial recognition as at fair value through profit or loss. In the case of financial liabilities measured at amortised cost, fees and commissions related to the origination of the financial liability are recognised through profit or loss during the maturity of the instrument. In certain cases the Bank repurchases a part of financial liabilities (mainly issued securities or subordinated bonds) and the difference between the carrying amount of the financial liability and the amount paid for it is recognised in the statement of profit or loss and included in other operating income. Leases 2.20. An agreement is a lease or contains a lease if it transfers the rights to control the use of an identified asset for a given period in exchange for compensation. Expenses related to the use of lease assets, the majority of which were previously recognised in external services costs, will be currently classified as depreciation/amortisation and interest costs. Usufruct rights are depreciated using a straight line method, while lease liabilities are settled using an effective discount rate. Recognition of lease liabilities The Bank will recognise lease liabilities related to leases which were previously classified as "operating leases" in accordance with IAS 17 Leases. These liabilities will be measured at the present value of lease payments receivable as at the date of commencement of the application of IFRS 16. Lease payments shall be discounted using the interest rate implicit in the lease or, if that rate cannot be readily determined, the incremental borrowing rate. At their date of initial recognition, lease payments contained in the measurement of lease liabilities comprise the following types of payments for the right to use the underlying asset for the life of the lease: - - - - - fixed lease payments less any lease incentives, variable lease payments which are dependent on market indices, amounts expected to be payable by the lessee under residual value guarantees, the strike price of a purchase option, if it is reasonably certain that the option will be exercised, and payment of contractual penalties for terminating the lease, if the lease period reflects that the lessee used the option of terminating the lease. The Bank makes use of expedients with respect to short-term leases (less than 12 months) as well as in the case of leases in respect of which the underlying asset has a low value (less than HUF 1.4 million) and for which agreements it will not recognise financial liabilities nor any respective right-of-use assets. These types of lease payments will be recognised as costs using the straight-line method during the life of the lease. INTEGRATED ANNUAL REPORT 2023 279 OTP BANK IFRS REPORT (SEPARATE) NOTE 2: SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES [continued] 2.20. Leases [continued] Recognition of right-of-use assets Right-of-use assets are initially measured at cost. The cost of a right-of-use asset comprises: - - - - the amount of the initial measurement of lease liabilities, any lease payments made at or before the commencement date, less any lease incentives received, any initial direct costs incurred by the lessee, estimates of costs to be incurred by the lessee as a result of an obligation to disassemble and remove an underlying asset or to carry out renovation/restoration. Right-of-use assets are presented separately in the financial statements. Share capital 2.21. Share capital is the capital determined in the Articles of Association and registered by the Budapest-Capital Regional Court. Share capital is the capital the Bank raised by issuing common stocks at the date the shares were issued. The amount of share capital has not changed over the current period. 2.22. Treasury shares Treasury shares are shares which are purchased on the stock exchange and the over-the-counter market by the Bank and are presented in the separate statement of financial position at acquisition cost as a deduction from shareholders’ equity. Gains and losses on the sale of treasury shares are recognised directly to shareholder’s equity. Derecognition of treasury shares is based on the FIFO method. 2.23. Non-current assets held-for-sale and discontinued operations A discontinued operation is a component of an entity that either has been disposed of or is classified as held-for- sale. Hereinafter non-current assets classified as held-for-sale, disposal group and discontinued operations are referred to as assets in accordance with IFRS 5. The Bank classifies assets under IFRS 5 if their carrying amount will be recovered principally through a sale transaction rather than through continuing use. The Bank does not account for an asset under IFRS 5 that has been temporarily taken out of use as if it had been abandoned. The Bank measures an asset under IFRS 5 at the lower of its carrying amount and fair value less costs to sell. When the sale is expected to occur beyond one year, the Bank measures the costs to sell at their present value. Any increase in the present value of the costs to sell that arises from the passage of time shall be presented in profit or loss. Immediately before the initial classification of the asset under IFRS 5, the carrying amounts of the asset (or all the assets and liabilities in the group) are measured in accordance with applicable IFRS. The Bank does not depreciate (or amortize) an asset under IFRS 5 while it is classified as asset in accordance with IFRS 5. Interest and other expenses attributable to the liabilities of the asset under IFRS 5 shall continue to be recognized. If the Bank has classified an asset under IFRS 5, but the criteria for that are no longer met, the Bank ceases to classify the asset under IFRS 5. The Bank measures these assets which cease to be classified as asset under IFRS 5 at the lower of: - its carrying amount before the asset was classified as asset under IFRS 5, adjusted for any depreciation, amortisation or revaluations that would have been recognized had the asset not been classified as asset under IFRS 5, and its recoverable amount at the date of the subsequent decision not to sell. - The Bank presents an asset classified as asset under IFRS 5 separately from other assets in the Separate Statement of Financial Position. The liabilities of the asset under IFRS 5 are presented separately from other liabilities in the Separate Statement of Financial Position. Those assets and liabilities shall not be offset and presented as a single amount. The major classes of assets and liabilities classified as held for sale or discontinued operations are separately disclosed in the Notes. INTEGRATED ANNUAL REPORT 2023 280 OTP BANK IFRS REPORT (SEPARATE) NOTE 2: SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES [continued] 2.23. Non-current assets held-for-sale and discontinued operations [continued] The Bank presents separately any cumulative income or expense recognized in other comprehensive income relating to a non-current asset (or disposal group) classified as held for sale. Results from discontinued operations are reported separately in the Consolidated Statement of Profit or Loss as result from discontinued operations. 2.24. Interest income, income similar to interest income and interest expense Interest income and expenses are recognised in profit or loss in the period to which they relate, using the effective interest rate method. For exposures categorized into stage 1 and stage 2 the interest income is recognized on a gross basis. For exposures categorized into stage 3 (using effective interest rate) and for POCI (using credit-adjusted effective interest rate) the interest income is recognized on a net basis. The time-proportional income similar to interest income of derivative financial instruments calculated without using the effective interest method and the positive fair value adjustment of interest rate swaps are also included in income similar to interest income. Interest income of FVTPL loans is calculated based on interest fixed in the contract and presented in “Income similar to interest income” line. Interest from loans and deposits are accrued on a daily basis. Interest income and expense include certain transaction cost and the amortisation of any discount and premium between the initial carrying amount of an interest-bearing instrument and its amount at maturity calculated on an effective interest rate basis. All interest income and expense recognised are arising from loans, placements with other banks, repo receivables, securities at fair value through other comprehensive income, securities at amortised cost, and amounts due to banks, repo liabilities, deposits from customers, liabilities from issued securities, subordinated bonds and loans are presented under these lines of financial statements 2.25. Fees and Commissions Fees and commissions that are not involved in the amortised cost model are recognised in the Separate Statement of Profit or Loss on an accrual basis according to IFRS 15. These fees are related to deposits, cash withdrawal, security trading, bank card, etc. The Bank earns fee and commission income from a diverse range of financial services it provides to its customers. Fee and commission income is recognised at an amount that reflects the consideration to which the Bank expects to be entitled in exchange for providing the services. The performance obligations, as well as the timing of their satisfaction, are identified, and determined, at the inception of the contract. When the Bank provides a service to its customers, consideration is invoiced and generally due immediately because it typically controls the services before transferring them to the customer. The Bank provides foreign exchange trading services to its customers, the profit margin achieved on these transactions is presented as Net profit from fees and commissions in the Separate Statement of Profit or Loss. INTEGRATED ANNUAL REPORT 2023 281 OTP BANK IFRS REPORT (SEPARATE) NOTE 2: SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES [continued] 2.25 Fees and Commisions [continued] Performance obligations satisfied over time include asset management, deposit and account maintenance services, where the customer simultaneously receives and consumes the benefits provided by the Bank’s performance as the Bank performs. The Bank’s fee and commission income from services where performance obligations are satisfied over time are followings: Deposit and account maintenance fees and commissions and fees related to cash withdrawal The Bank provides a number of account management services for both retail and corporate customers in which they charge a fee. Fees related to these services can be typically account transaction fees (money transfer fees, direct debit fees, money standing order fees, etc.), internet banking fees (e.g. OTP Direct fee), account control fees (e.g. sms fee), or other fees for occasional services (account statement fees, other administration fees, etc.). Fees for ongoing account management services are charged to the customer’s account on a monthly basis. The fees are commonly fixed amounts that can be vary per account package and customer category. In the case of the transaction-based fees where the services include money transfer the fee is charged when the transaction takes place. The rate of the fee is typically determined in a certain % of the transaction amount. In the case of other transaction-based fees (e.g. SMS fee), the fee is settled monthly. In the case of occasional services, the Bank basically charges the fees when the services are used by the customer. The fees can be fixed fees or they can be set in %. The rates are reviewed by the Bank regularly. These fees for ongoing account management services are charged on a monthly basis during the period when they are provided. Transaction-based fees are charged when the transaction takes place or charged monthly at the end of the month. Fees and commission related to the issued bank cards The Bank provides a variety of bank cards to its customers, for which different fees are charged. The fees are basically charged in connection with the issuance of cards and the related card transactions. The annual fees of the cards are charged in advance in a fixed amount. The amount of the annual card fee depends on the type of card. In case of transaction-based fees (e.g. cash withdrawal/payment fee, merchant fee, interchange fee, etc.), the settlement of the fees will take place immediately after the transaction or on a monthly basis. The fee is typically determined in % of the transaction with a fixed minimum amount. For all other cases where the Bank provides a continuous service to the customers (e.g. card closing fee), the fees are charged monthly. The fee is calculated in a fix amount. The rates are reviewed by the Bank regularly. These fees for ongoing services are charged on a monthly basis during the period when they are provided. Transaction-based fees are charged when the transaction takes place or charged monthly at the end of the month. Fees and commissions related to security account management services The Bank provides its clients security account management services. Fees will be charged for account management and transactions on accounts. Account management fees are typically charged quarterly or annually. The amount is determined in %, based on the stocks of securities managed by the clients on the account in a given period. Fees for transactions on the securities account are charged immediately after the transaction. They are determined in %, based on the transaction amount. Fees for complex services provided to clients (e.g. portfolio management or custody) are typically charged monthly or annually. The fees are fixed monthly amounts and in some cases a bonus fee are charged. These fees for ongoing services are charged quarterly or annually during the period when they are provided. The fees are accrued monthly. Transaction-based fees are charged when the transaction takes place. Fees and commissions related to fund management Fees from fund management services provided to investment funds and from portfolio management provided to insurance companies, funds. The fee income are calculated on the basis of net asset value of the portfolio and by the fee rates determined in the contracts about portfolio management. These fees for ongoing services are charged usually on monthly (mutual funds) or semi-annually (venture capital funds) during the period when they are provided but accrued monthly. INTEGRATED ANNUAL REPORT 2023 282 OTP BANK IFRS REPORT (SEPARATE) NOTE 2: SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES [continued] 2.25 Fees and Commisions [continued] Net insurance fee income Due to the fact that the Bank rarely provides insurance services to its clients, only acts as an agent, the fee income charged to the customers and fees payable to the insurance company are presented net in the fee income. In addition, agency fee charged for the sale of insurance contracts is also recorded in this line. The fee is charged on a monthly basis and determined in %. Fees for ongoing services are charged on a monthly basis during the period when they are provided. Other fees Fees that are not significant in the Bank total income are included in Other fees category. Such fees are safe lease, special procedure fee, account rent fee, fee of a copy of document, etc. Other fees may include charges for continuous services or for ad hoc administration services. Continuous fees are charged monthly (e.g., safe lease fees) at the beginning of the period, typically at a fixed rate. Fees for ad hoc services are charged immediately after the service obligation were met, usually in a fixed amount. These fees for ongoing services are charged on a monthly basis during the period when they are provided. Fees for ad hoc services are charged when the transaction takes place. 2.26. Dividend income Dividend income refers to any distribution of entity’s earnings to shareholders from stocks or mutual funds that is owned by the Bank. The Bank recognizes dividend income in the separate financial statements when its right to receive the payment is established. 2.27. Income tax The Bank considers corporate income tax and local business tax and the innovation contribution as income tax in Hungary. The annual taxation charge is based on the tax payable under Hungarian fiscal law, adjusted for deferred taxation. Deferred taxation is accounted for using the balance sheet liability method in respect of temporary differences between the tax bases of assets and liabilities and their carrying value for financial reporting purposes, measured at the tax rates that are expected to apply when the asset is realised or the liability is settled. Current tax asset or current tax liability is presented related to income tax and innovation contribution separately in the Consolidated Statement of Financial Position. Pillar Two – Global Anti-base Erosion Model Rules (“GloBE), global minimum tax – introduces a minimum effective tax rate of at least 15%, calculated based on a specific rule set. Pillar Two legislation has been enacted or substantively enacted in certain jurisdictions the Group operates. The legislation will be effective for the Group’s financial year beginning 1 January 2024. The Group considers this top-up tax as an income tax according to IAS 12. Deferred tax assets and liabilities are presented in a net way in the statement of financial position. Current tax asset or current tax liability is presented related to income tax and innovation contribution separately in the statement of financial position. Deferred tax assets are recognized by the Bank for the amounts of income tax that are recoverable in future periods in respect of deductible temporary differences as well as the carry forward of unused tax losses and the carryforward of unused tax credits. The Bank recognizes a deferred tax asset for all deductible temporary differences arising from investments in subsidiaries, branches and associates, and interests in joint arrangements, to the extent that, and only to the extent that, it is probable that: - the temporary difference will reverse in the foreseeable future; and - taxable profit will be available against which the temporary difference can be utilised. INTEGRATED ANNUAL REPORT 2023 283 OTP BANK IFRS REPORT (SEPARATE) NOTE 2: SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES [continued] 2.27. Income tax [continued] The Bank considers the availability of qualifying taxable temporary differences and the probability of other future taxable profits to determine whether future taxable profits will be available. The Bank recognizes a deferred tax liability for all taxable temporary differences associated with investments in subsidiaries, branches and associates, and interests in joint arrangements, except to the extent that both of the following conditions are satisfied: - the Bank is able to control the timing of the reversal of the temporary difference, and - it is probable that the temporary difference will not reverse in the foreseeable future. The Bank only offsets its deferred tax liabilities against deferred tax assets when: - - there is a legally enforceable right to set-off current tax liabilities against current tax assets, and the taxes are levied by the same taxation authorities on either the same taxable entity or • • different taxable entities which intend to settle current tax liabilities and assets on a net basis. 2.28. Banking tax The Bank is obliged to pay banking tax based on Act LIX of 2006. As the calculation is not based on the taxable profit (but the adjusted Assets total calculated based on the Separate Financial Statements for the second period preceding the current tax year), banking tax is not considered as income tax. Therefore, the banking tax is considered as an other administrative expense, not as income tax. Pursuant to Government Decree No. 197/2022 published on 4 June 2022, the Hungarian Government decided to impose a windfall tax on credit institutions and financial enterprises temporarily, that is for 2022 and 2023. As for 2022, the base of the windfall tax is the net revenues based on the 2021 financial statements, calculated according to local tax law, whereas the tax rate is 10%. INTEGRATED ANNUAL REPORT 2023 284 OTP BANK IFRS REPORT (SEPARATE) NOTE 2: SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES [continued] 2.29. Off-balance sheet commitments and contingent liabilities, provisions In the ordinary course of its business, the Bank has entered into off-balance sheet commitments such as guarantees, commitments to extend credit, letters of credit and transactions with financial instruments. The provision on off- balance sheet commitments and contingent liabilities is maintained at a level adequate to absorb probable future losses which are probable and relate to present obligations. Those commitments and contingent liabilities Management determines the adequacy of the provision based upon reviews of individual items, recent loss experience, current economic conditions, the risk characteristics of the various categories of transactions and other pertinent factors. The Bank recognizes a provision for off-balance sheet commitment and contingent liabilities in accordance with IAS 37 when it has a present obligation as a result of a past event; it is probable that an outflow of resources embodying economic benefits will be required to settle the obligation; and a reliable estimate can be made of the obligation. Expected credit loss model is applied for given financial guarantees and loan commitments which are under IFRS 9 the, when the provision is calculated (see more details in Note 2.12.). After initial recognition the Group subsequently measures those contracts at a higher of the amount of the loss allowance or of the amount initially recognised less the cumulative amount of income recognized in accordance with IFRS 15. 2.30. Share-based payment The Bank has applied the requirements of IFRS 2 Share-based Payment. The Bank issues equity-settled share-based payments to certain employees. Equity-settled share-based payments are measured at fair value at the grant date. The fair value determined at the grant date of the equity-settled share- based payments is expensed on a straight-line basis over the year, based on the Bank’s estimate of shares that will eventually vest. Fair value is measured by use of a binomial model. The expected life used in the model has been adjusted, based on Management’s best estimate, for the effects of non-transferability, exercise restrictions, and behavioural considerations. 2.31. Employee benefits The Bank has applied the requirement of IAS 19 Employee Benefits. The Bank’s short-term employee benefits are wages, salaries and bonuses, premium, paid annual leave and paid sick leave and other free services (health care, reward holiday). Short-term employee benefits are expected to pay by the Bank within 12 month. These benefits are recognised as an expense and liability undiscounted in the separate financial statements. Short-term employee benefits are employee benefits (other than termination benefits) that are expected to be settled wholly before twelve months after the end of the annual reporting period in which the employees render the related service. These can be wages, salaries and bonuses, premium, paid annual leave and paid sick leave and other free services (health care, reward holiday). Long-term employee benefits are mostly the jubilee reward. Post-employment benefits are employee benefits (other than termination and short-term employee benefits) that are payable after the completion of employment. Post-employment benefit plans are formal or informal arrangements under which an entity provides post-employment benefits for one or more employees. Post- employment benefit plans are classified as either defined contribution plans or defined benefit plans, depending on the economic substance of the plan as derived from its principal terms and conditions. Termination benefits are employee benefits provided in exchange for the termination of an employee’s employment as a result of either: an entity’s decision to terminate an employee’s employment before the normal retirement date or an employee’s decision to accept an offer of benefits in exchange for the termination of employment. Other long-term employee benefits are all employee benefits other than short-term employee benefits, postemployment benefits and termination benefits. INTEGRATED ANNUAL REPORT 2023 285 OTP BANK IFRS REPORT (SEPARATE) NOTE 2: SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES [continued] 2.32. Separate statement of cash flows Cash flows arising from the operating, investing or financing activities are reported in the Statement of Cash- Flows of the Bank primarily on a gross basis. Net basis reporting are applied by the Bank in the following cases: ▪ when the cash flows reflect the activities of the customer rather than those of the Bank, and ▪ for items in which the turnover is quick, the amounts are large, and the maturities are short. For the purposes of reporting cash flows “Cash, due from banks and balances with the NBH” line item excluding compulsory reserve are considered as cash and cash equivalents by the Bank. This line item shows balances of HUF and foreign currency cash amounts, and sight depos from NBH and from other banks, furthermore balances of current accounts. Cash flows from hedging activities are classified in the same category as the item being hedged. The unrealised gains and losses from the translation of monetary items to the closing foreign exchange rates and the unrealised gains and losses from derivative financial instruments are presented separately net in the statement of cash flows for the monetary items which have been revaluated. 2.33. Segment reporting IFRS 8 Operating Segments requires operating segments to be identified on the basis of internal reports about components of the Bank that are regularly reviewed by the chief operating decision maker in order to allocate resources to the segments and to assess their performance. At separate level, the Management does not separate and makes decisions based on different segments; the segments are identified by the Bank only at consolidated level in line with IFRS 8 paragraph 4. At Group level the segments identified by the Bank are the business and geographical segments. The Group’s operating segments under IFRS 8 are therefore as follows: OTP Core Hungary, Russia, Ukraine, Bulgaria, Romania, Serbia, Croatia, Montenegro, Albania, Moldova, Slovenia, Uzbekistan, Merkantil Group, Asset Management subsidiaries, other subsidiaries, Corporate Centre. 2.34. Comparative figures These separate financial statements are prepared in accordance with the same accounting policies in all respects as the Financial Statements prepared in accordance with IFRS as adopted by the EU for the year ended 31 December 2022 INTEGRATED ANNUAL REPORT 2023 286 OTP BANK IFRS REPORT (SEPARATE) NOTE 3: SIGNIFICANT ACCOUNTING ESTIMATES AND DECISIONS APPLICATION OF ACCOUNTING POLICIES IN THE The presentation of separate financial statements in conformity with IFRS requires the Management of the Bank to make judgements about estimates and assumptions that affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities as at the date of the financial statements and their reported amounts of revenues and expenses during the reporting period. The estimates and associated assumptions are based on expected loss and other factors that are considered to be relevant. The estimates and underlying assumptions are reviewed on an on-going basis. Revisions to accounting estimates are recognized in the period. Actual results could differ from those estimates. Significant areas of subjective judgements include: Loss allowance on financial instruments 3.1. The Bank regularly assesses its financial instruments for impairment. Management determines the adequacy of the allowances based upon reviews of individual loans and placements, recent loss experience, current economic conditions, the risk characteristics of the various categories of loans and other pertinent factors. The use of a new, three stage model was implemented for IFRS 9 purposes. The new impairment methodology is used to classify financial instruments in order to determine whether credit risk has significantly increased since initial recognition and able to identify credit-impaired assets. For instruments with credit-impairment or significant increase of credit risk lifetime expected losses will be recognized. (For details see note 36.1.1.) Valuation of instruments without direct quotations 3.2. Financial instruments without direct quotations in an active market are valued using the valuation model technique. The models are regularly reviewed and each model is calibrated for the most recent available market data. While the models are built only on available data, their use is subject to certain assumptions and estimates (e.g. for correlations, volatilities, etc). Changes in the model assumptions may affect the reported fair value of the relevant financial instruments. IFRS 13 Fair Value Measurement seeks to increase consistency and comparability in fair value measurements and related disclosures through a 'fair value hierarchy'. The hierarchy categorises the inputs used in valuation techniques into three levels. The hierarchy gives the highest priority to (unadjusted) quoted prices in active markets for identical assets or liabilities and the lowest priority to unobservable inputs. The Bank evaluates the levelling at each reporting period on an instrument-by-instrument basis and reclassifies instruments when necessary, based on the facts at the beginning of the reporting period. The objective of a fair value measurement is to estimate the price at which an orderly transaction to sell the asset or to transfer the liability would take place between market participants at the measurement date under current market conditions. Provisions 3.3. Provision is recognised and measured for commitments to extend credit and for warranties arising from banking activities based on IFRS 9 Financial Instruments. Provision for these instruments is recognised based on the credit conversion factor, which shows the proportion of the undrawn credit line that will be probably drawn. Other provision is recognised and measured based on IAS 37 Provisions, Contingent Liabilities and Contingent Assets. The Bank is involved in a number of ongoing legal disputes. Based upon historical experience and expert reports, the Bank assesses the developments in these cases, and the likelihood and the amount of potential financial losses which are appropriately provided for. (See Note 24.) Other provision for off-balance sheet items includes provision for litigation, provision for retirement and expected liabilities and provision for Confirmed letter of credit. A provision is recognised by the Bank when it has a present obligation as a result of a past event, it is probable that an outflow of resources embodying economic benefits will be required to settle the obligation, and a reliable estimate can be made of the amount of the obligation. INTEGRATED ANNUAL REPORT 2023 287 OTP BANK IFRS REPORT (SEPARATE) NOTE 4: MACRO-ENVIRONMENT, IMPACT OF ECONOMIC SITUATION ON THE BANK Macro economy and financial situation in Hungary Having elevated after the rapid recovery that followed the Covid crisis and the outbreak of the Russian-Ukrainian war, inflation in advanced economies started to slow in 2023, but the developed world’s central banks had to raise interest rates aggressively until the end of the year. It was not before the year was nearing its end that the tightening cycle stopped and the debate on the possible timing of an interest rate cut began. Meanwhile, the labour market remained tight, with low unemployment and strong wage dynamics. Developed markets’ long-term yields hit multi-decade highs in the autumn, before a sharp fall began at the end of 2023. Economic growth printed different patterns on the two sides of the Atlantic. The USA’s economic expansion accelerated in 2023, as opposed to the expected slowing, and growth shifted into higher gear in the second half of the year. The robust figures were driven by supportive fiscal policy, the large stocks of savings household had accumulated during the pandemic, and the low effective lending rates caused by the high share of loans with fixed interest rates. Headline inflation peaked in June 2022 (+8.9%), but the subsequent decline briefly stalled in the middle of 2023. However, core inflation continued to drop, easing to 3.9% YoY by the end of the year. The very loose fiscal policy, which raised the budget deficit from around 5% to 8% of GDP, required tight monetary policy to bring inflation down. The Fed has aggressively raised its base rate to 5.25–5.5% and began to reduce its balance sheet. The energy crisis brought the euro area to its knees, and the economy has been unable to recover amid high inflation and high interest rates, thus output has been practically stagnant since the third quarter of 2022. Countries with industries that used to rely heavily on Russian energy (e.g. Germany) were hit particularly hard. Elevated interest rates have led to a slowdown in lending, which has also hindered kick-starting growth in Europe. Disinflation was strong in the euro area in 2023: headline and core inflation fell to 2.8% and 3.3%, respectively by the end of the year. The biggest concern in this context is services inflation, which has been stagnating at 4.0% YoY since November 2023. Despite all the weakness in the economy and strong disinflation, the ECB has not yet considered cutting interest rates, thus the euro area ended last year with a deposit rate of 4% and a lending rate of 4.5%. Hungary’s economy fell into a longer and deeper recession than the rest of the CEE region in 2023 (GDP YoY: Q1: -0.9%; Q2: -2.4%; Q3: -0.4%; Q4 (flash): 0,0). However, the recession ended in the third quarter, and growth started to pick up on quarterly basis, helped by the base effect of an unprecedented poor agriculture season in 2022. Overall, regarding the Hungarian economy’s underlying processes, activity fell sharply in Q4 2022 and in Q1 2023, and it has been stagnating or trivially rising since then. The structure of growth is unfavourable, as the sharp fall in domestic use was moderated by an increase in net exports, but it was caused by the decline in imports owing to the sluggish domestic demand, rather than by exports’ strong expansion. Inflation peaked at 25.7%, ten percentage points higher than the average of the CEE region, before disinflation started in the spring. As disinflation accelerated starting from mid-2023, the pace of price increases accelerated, bringing down CPI to 5.5% YoY by December; the annual average rate of inflation was 17.6% in 2023. From the middle of the year, real wages started to rise again month-on-month, but this passed on to consumer spending only modestly. After running 8% current account deficit in 2022, Hungary’s external balance turned into surplus last year, as gas prices collapsed and imports fell due to a drop in domestic demand. The rapid rise in debt ratios between 2020 and 2023 has stopped. The original budget deficit target of 3.9% of GDP proved to be unsustainable, so it was raised to 5.2% in October, but the accrual-based deficit probably exceeded 6% of GDP last year, even with the dividend payment by MVM and with the savings of the ‘utility protection fund’. Having raised the effective rate to 18% in autumn 2022, the MNB cut it in several steps by a total of 725 basis points, to 10.75% by the end of the year. The base rate regained its role in September, when the former overnight deposit facility was phased out. The EUR/HUF fell from around 400 at the beginning of the year to below 370 at one point in the summer, but stabilized around 380 by the end of 2023. Hungary made headway in accessing EU funds at the end of last year as the European Commission approved the so-called horizontal enabling conditions for the judicial reform in December. The government unblocked about EUR 11 billion worth of EU funds, thanks to the measures implemented last year. Starting from autumn 2022, the credit market froze in the CEE region, including Hungary, and similarly to Western Europe. There was a slight pick up at the end of 2023, particularly in retail lending, within that in ‘baby loans’ and housing loans; demand for cash loans also jumped at the end of the year. In full year 2023, the volume of housing loans rose by 1.3% (2022: 7.6%), that of cash loans grew by 6.9% (2022: 9.3%), and corporate loan volumes increased by an FX-adjusted 6% (2022: 15.5%). INTEGRATED ANNUAL REPORT 2023 288 OTP BANK IFRS REPORT (SEPARATE) NOTE 4: MACRO-ENVIRONMENT, IMPACT OF ECONOMIC SITUATION ON THE BANK [continued] Summary of economic policy measures made and other relevant regulatory changes in the period under review Windfall tax [continued] o On 24 April 2023 Government Decree No. 144/2023 was published amending the previously laid down methodology of windfall tax calculation for the second half of 2023. According to the new rules, the gross amount of the windfall tax for the year 2023 changed to HUF 41 billion in the case of OTP Group. Government decree No. 206/2023 (V.31.) published on 31 May 2023 outlined the details of the extra profit tax payable by credit institutions in 2024. The basis of the tax is the 2022 profit before tax (adjusted for several items). The tax rate is 13% for the part of the tax base that does not exceed HUF 20 billion, and 30% for the amount above HUF 20 billion. According to the decree, if the average amount of Hungarian government bonds owned by the financial institution increases over a certain period, the windfall tax payable by the credit institution will be reduced. The reduction cannot be more than 10% of the increase in government bond holdings and cannot exceed 50% of the windfall tax payment obligation calculated without the reduction. The gross amount of the windfall tax for the year 2024 will be HUF 13 billion in the case of the Hungarian Group members, which can be reduced to HUF 6.5 billion subject to the increase in government bond holdings. As for timing, the HUF 13 billion gross annual tax obligation was recognized in one sum in January 2024, whereas the pro-rated part of the reduction will be booked on a monthly basis, evenly split through 2024. Interest rate cap: o Government decree No. 175/2023. (V. 12.) published on 12 May 2023 further extended the interest rate cap scheme by 6 months, until the end of 2023, in the case of the affected floating and fixed rate residential mortgages, as well as floating rate micro and small enterprises loan and leasing contracts. o Pursuant to Government Decree No. 522/2023. (XI. 30.): ▪ The interest rate cap for the outstanding volume of certain residential mortgage loans was extended by six months, until 30 June 2024. ▪ The rate cap for the existing volume of certain MSE loans was extended until 1 April 2024. ▪ Furthermore, Government Decree No. 471/2022 (XI. 21.) was amended, thus the provision that the interest rate on HUF-denominated demand deposits and time deposits with a maximum term of one year shall not exceed the average auction yield of the most recently issued three-month discount Treasury Bill was extended by three months, until 1 April 2024. In another amendment, starting from 1 December 2023, the scope of this cap was extended for entities who qualify as business customers in Hungary’s Civil Code. These provisions shall be applied to deposit contracts concluded after 1 December 2023, as well as to demand deposit contracts existing on 1 December 2023. Voluntary interest rate cap on newly granted loans At the beginning of October 2023, the Ministry of Economic Development proposed that banks impose voluntary interest rate caps on newly granted HUF-denominated working capital loans for businesses, and on residential housing loans. OTP Bank has joined the initiative. Effective from October 2023, the Government set the voluntary interest rate cap on new housing loans at 8.5% and that on working capital loans to businesses at 12%. From 2 November the latter was reduced to 11.5%. From January 2024, the Government reduced the voluntary interest rate cap on housing loans to 7.3% and that on corporate loans to 9.9%. In addition, the Government and the Hungarian Banking Association agreed that the voluntary interest rate cap scheme will be abolished simultaneously with the withdrawal of the interest rate cap for certain outstanding MSE volumes from 1 April 2024, i.e. in the future, interest rates will be determined by market competition. INTEGRATED ANNUAL REPORT 2023 289 OTP BANK IFRS REPORT (SEPARATE) NOTE 4: MACRO-ENVIRONMENT, IMPACT OF ECONOMIC SITUATION ON THE BANK [continued] Summary of economic policy measures made and other relevant regulatory changes in the period under review [continued] Savings, government bond market: o Pursuant to Government decree No. 205/2023. (V. 31.), effective from 1 July 2023, on top of the existing 15% interest tax, an additional 13% social contribution tax was introduced temporarily for certain savings forms. The tax base is the interest income as defined by the PIT law, earned by natural persons after 1 July 2023 on bank deposits placed or certain securities (except for real estate investment fund investment certificates) purchased after 1 July. o Pursuant to Government decree No. 208/2023. (V. 31.), effective from 1 July 2023 the weight of securities in the portfolio of bond funds, equity funds and mixed funds must be at least 60%. Furthermore, from 1 August no more than 5% of the assets of these securities funds can be invested in debt securities other than HUF denominated government securities. o According to Government decree No. 209/2023. (V. 31.), between 1 October 2023 and 31 December 2023 credit institutions shall send a warning notice to their natural person clients with bank account contracts about how much more interest they could have earned in a specific period with an investment of HUF 100,000, HUF 500,000 and HUF 1,000,000 if they had invested in retail government securities instead of bank deposits. Family support schemes o Baby loan: in line with Government decree No. 303/2023. (VII. 11.), from 1 January 2024 the maximum amount of baby loan will increase from HUF 10 to 11 million, and those families will be eligible where the wife is below the age of 30 years. Also, the clause that baby loan contracts can be entered into by the end of this year lost effect, so the scheme will remain in place indefinitely. As for the interest rate fixation periods, in contrast to the current situation that the baby loans reprice in every 5 years, from 2024 the interest rate of newly contracted baby loans will be fixed for 1 year during the first 2 years, then the baby loans will have a 3-year rate fixation period. o Housing Subsidy for Families (CSOK), village CSOK: from 1 January 2024 the village CSOK non-refundable amounts will increase, but in towns and settlements with more than 5,000 inhabitants the CSOK subsidy will no longer be available. Mandatory minimum reserve requirements Pursuant to NBH decree No. 6/2023. (III. 8.) and NBH decree No. 11/2023. (III. 31.), from April the minimum reserve requirement was increased to 10%, and the effective rate paid on the reserves was reduced to 9.75% from the previous 13%, since the national bank doesn’t pay any interest for the first 2.5% reserve requirement, and for the remaining amount the national bank pays the base rate. NBH decree No. 25/2023. (VI. 14.) amended the reserve requirement rules: among others, from 1 July 2023 up to 15% of the minimum reserve requirement can be met by central bank deposits with at least 14 days original maturity. Also, from July until further notice (by the end of the year according to plans) the reserve requirement will be based on the volumes in the statistical balance sheet as at 31 March 2023. Capital regulation o On 22 June 2023 the national bank announced that it postpones the activation of the Countercyclical Capital Buffer rate of 0.5% planned from 1 July 2023 by one year to 1 July 2024. In addition, it preventively reactivates the Systemic Risk Buffer aimed at risks related to commercial real estate loans (especially non-performing loans). o MREL minimum requirement: effective from 1 January 2024, the consolidated MREL minimum requirement for OTP Bank is 18.94%, while the minimum requirement including combined buffer requirements is 23.95% in % of the total RWA of the resolution group. o Pillar 2 capital requirement: effective from 1 January 2024, the National Bank of Hungary imposed the below additional capital requirements for OTP Group, on consolidated level: ▪ 0.9%-point in case of the Common Equity Tier1 (CET1) capital, accordingly the minimum requirement for the consolidated CET1 ratio is 5.4% (without regulatory capital buffers); ▪ 1.2%-points in case of the Tier1 capital, accordingly the minimum requirement for the consolidated Tier1 ratio is 7.2% (without regulatory capital buffers); ▪ 1.6%-points in case of the Total SREP Capital Requirement (TSCR), accordingly the minimum requirement for the consolidated capital adequacy ratio is 9.6% (without regulatory capital buffers). INTEGRATED ANNUAL REPORT 2023 290 OTP BANK IFRS REPORT (SEPARATE) NOTE 4: MACRO-ENVIRONMENT, IMPACT OF ECONOMIC SITUATION ON THE BANK [continued] The principles used in the preparation of the Separate Statement of Financial Position as at 31 December 2023 in connection with the evaluation of Russian and Ukrainian exposures Going concern principle In the case of Ukraine and Russia OTP management applies a „going concern” approach, however in Russia the management is still considering all strategic options, bearing in mind that any future solution should be strictly within the framework and in accordance with applicable local and international regulations. In February 2022 a military conflict started between Russia and Ukraine. OTP Group’s Ukrainian operation incorporates the Ukrainian bank, as well as the leasing and factoring companies. The country-consolidated Ukrainian total assets represented HUF 1,037 billion at the end of 2023 (2.6% of total consolidated assets), while net loans comprised HUF 309 billion (1.4% of consolidated net loans) and shareholders’ equity amounted to HUF 157 billion (3.8% of the consolidated total equity). At the end of 2023 the gross intragroup funding towards the Ukrainian operation represented HUF 83 billion, while taking into account the Ukrainian deposits placed with the Headquarters, i.e. the net group funding stood at HUF 22 billion equivalent deposit placed by the Ukrainian operation (i.e. Ukraine funded the Group). In 2023 the Ukrainian operation posted an adjusted profit after tax of HUF 45.2 billion, against the HUF 15.9 billion loss suffered in the corresponding period of last year. The total assets of the Group’s Russian operation represented HUF 1,471 billion at the end of 2023 (3.7% of consolidated total assets), while net loans comprised HUF 588 billion (2.7% of consolidated net loans) and shareholders’ equity HUF 275 billion (6.7% of consolidated total equity). As the Russian subsidiary repaid its maturing intragroup loans in 4Q 2022, the gross intragroup funding towards the Russian operation declined to zero and remained nil throughout 2023. At the end of 2023 the intragroup subordinated loan exposure toward the Russian operation amounted to HUF 9 billion equivalent. The Russian operation posted HUF 95.7 billion adjusted profit in 2023, after the HUF 42.5 billion profit reached in full-year 2022. In 2H 2023 the Russian Central Bank approved twice a dividend payment by OTP’s Russian subsidiary with a total amount of RUB 13.4 billion. If the Russian entity was deconsolidated and the outstanding gross intragroup exposures were written off as well, the effect for the consolidated CET1 ratio would be -11 bps, whereas in the Ukraine the negative effect would be 2 bps. INTEGRATED ANNUAL REPORT 2023 291 OTP BANK IFRS REPORT (SEPARATE) NOTE 4: MACRO-ENVIRONMENT, IMPACT OF ECONOMIC SITUATION ON THE BANK [continued] The principles used in the preparation of the Separate Statement of Financial Position as at 31 December 2023 in connection with the evaluation of Russian and Ukrainian exposures [continued] Significant estimates affected by the Russian-Ukrainian conflict during the preparation of these Separate Financial Statements During the preparation of these Separate Financial Statements, the Bank identified the following estimates, which were significantly affected by the Russian-Ukrainian conflict: 1) Evaluation of Russian sovereign exposures (government securities) and related reserves for expected credit losses at OTP Bank (as parent company) 2) Evaluation of Ukrainian sovereign exposures (government securities) and related reserves for expected credit losses at OTP Bank (as parent company) 3) Evaluation of derivative transactions denominated in Russian rubles 4) Evaluation of derivative transactions denominated in the Ukrainian hryvnia 5) Provisions for expected credit losses related to Russian and Ukrainian interbank claims and customer loans (following direct exposure to the Russian and Ukrainian markets, non-Russian and Ukrainian bank exposures) 6) Evaluation of investments Securities at amortized cost Securities at fair value through other comprehensive income Other financial assets Investments TOTAL ASSETS Reference 1 1 6 Gross value 33,681 30,873 6,721 462,646 533,921 Impairment (11,507) (22,920) (2,570) (299,339) (336,336) References 1. Evaluation of Russian sovereign exposures and related reserves for expected credit losses - other exposures of the group Outside of Russia, the marketability of Russian government securities is significantly limited due to sanctions and capital market participants turning away from Russian securities. The credit rating of the Russian state was withdrawn in 2022, the Group classifies the Russian state as non-performing, and in accordance with this, it assigned the affected exposures to the Stage 3 category. The Russian state not only recognizes its obligation and has the necessary financial reserves, but would also be willing to pay, so the increased loss potential is caused by non-traditional credit risks. In the case of a portfolio valued at fair value against other comprehensive income, the book value is determined based on the level 3 prices of IFRS13. Cash-flow estimation, current market benchmarks (provided by Bloomberg), liquidity and non-credit risk considerations were taken into account in fair value calculation. 2. Valuation of Ukrainian sovereign exposures and related reserves for expected credit losses - other exposures of the group Ukrainian government securities are exclusively in the books of the Ukrainian subsidiary. 3. Valuation of Russian derivative transactions In the case of futures contracts concluded with local partners on the Russian market, the evaluation is carried out using yield curves available and observable on the local market. In cases where one of the partners is not Russian, the evaluation is done using yield curves available and observable on the international market. INTEGRATED ANNUAL REPORT 2023 292 OTP BANK IFRS REPORT (SEPARATE) NOTE 4: MACRO-ENVIRONMENT, IMPACT OF ECONOMIC SITUATION ON THE BANK [continued] The principles used in the preparation of the Separate Statement of Financial Position as at 31 December 2023 in connection with the evaluation of Russian and Ukrainian exposures [continued] References [continued] 4. Valuation of Ukrainian derivatives The Treasury turnover of the Ukrainian bank is low, and a significant part of the derivative transactions are related to the bank's risk management and concluded with the parent company. During the actual evaluation, the expected cash-flow is discounted using yield curves observed based on current market benchmarks (published by the National Bank of Ukraine). 5. Provisions for expected credit losses related to Russian and Ukrainian interbank claims and customer loans (following direct exposure to the Russian and Ukrainian markets, non-Russian and Ukrainian bank exposures) As part of the quarterly monitoring activity, the Bank has identified and analysed the secondary and tertiary negative effects of the war in the corporate segment. Changes related to the meanwhile imposed sanctions – which should have been taken into consideration at analysis - have been followed up. As part of the individual monitoring activity separate monitoring methodology and assessment were prepared for exposures above HUF 250 million as follows: sectors vulnerable to the risk arising from changes of energy / interest / foreign exchange i) ii) customers from sectors with high risks according to the loan policy, especially the hotel industry and real estate utilisation industry iii) municipalities, customers owned by municipalities Customers identified during monitoring activity were classified into Stage 2, expected credit losses were recognised at the corresponding level and amount. As at 31 December 2022 the concerning exposures (HUF 92.7 billion) had HUF 4 billion of expected credit loss, from which impairment loss was recognised in amount of HUF 3 billion. As at 31 December 2023 the concerning exposures (HUF 72 billion) had HUF 2.7 billion of expected credit loss. When technical or objective default occured due to sanctions the affected exposures were classified into Stage 3. In these cases at least two scenarios were taken into consideration as the estimation of expected cash flows for impairment calculation. At least one scenario represents that case when significant differences occur between the expected and the contractual cash flows. Probabilities shall be allocated to represent the occurence of credit loss, even in that case when most likely there is no need to recognise impairment loss. 6. Evaluation of investments The Bank has evaluated its investments in 3 countries concerning the Russian-Ukrainian conflict based on discounted cash flows, and as a result reversal of impairment loss was recognised for the year ended 31 December 2023 as follows: by Country Reversal of impairment loss for the year ended 31 December 2023 Ukraine Russia Moldova Total - - (3,163) (3,163) INTEGRATED ANNUAL REPORT 2023 293 OTP BANK IFRS REPORT (SEPARATE) NOTE 4: MACRO-ENVIRONMENT, IMPACT OF ECONOMIC SITUATION ON THE BANK [continued] Financial assets modified during the year ended 31 December 2023 Modification due to prolongation of existing interest rate cap till 31 December 2023 Gross carrying amount before modification Modification loss Gross carrying amount after modification Loss allowance before modification Net amortised cost after modification 179,970 (6,952) 173,018 (9,376) 163,642 Modification due to prolongation of existing interest rate cap till 30 June 2024 (in case of SME loans till 1 April 2024) Gross carrying amount before modification Modification loss Gross carrying amount after modification Loss allowance before modification Net amortised cost after modification 124,456 (2,065) 122,391 (7,938) 114,453 Financial assets modified during the year ended 31 December 2022 Modification due to prolongation of deadline of covid moratoria till 31 July 2022 (opt in) Gross carrying amount before modification Modification loss Gross carrying amount after modification Loss allowance before modification Net amortised cost after modification Modification due to prolongation of interest rate cap (30 June 2022) Gross carrying amount before modification Modification loss Gross carrying amount after modification Loss allowance before modification Net amortised cost after modification 79,253 (301) 78,952 (23,965) 54,987 66,133 (2,405) 63,728 (1,580) 62,148 Modification due to moratoria related to agriculture and prolongation of the existing moratoria ( 30 September 2022) Gross carrying amount before modification Modification loss Gross carrying amount after modification Loss allowance before modification Net amortised cost after modification 95,560 (1,562) 93,998 (19,404) 74,594 Modification due to prolongation of interest rate cap (30 November 2022) Gross carrying amount before modification Modification loss Gross carrying amount after modification Loss allowance before modification Net amortised cost after modification 151,318 (531) 150,787 (6,094) 144,693 Modification due to scope extension (mortgage loans with 5 year fixing without subsidy) and prolongation of the existing interest rate cap (31 December 2022) Gross carrying amount before modification Modification loss Gross carrying amount after modification Loss allowance before modification Net amortised cost after modification 205,891 (10,058) 195,833 (6,915) 188,918 INTEGRATED ANNUAL REPORT 2023 294 OTP BANK IFRS REPORT (SEPARATE) NOTE 5: CASH, AMOUNTS DUE FROM BANKS AND BALANCES WITH THE NATIONAL BANK OF HUNGARY (in HUF mn) Cash on hand: In HUF In foreign currency Amounts due from banks and balances with National Bank of Hungary: Within one year: In HUF In foreign currency Subtotal Loss allowance Subtotal Average amount of compulsory reserve Total Rate of the compulsory reserve 31 December 2023 31 December 2022 86,317 15,412 101,729 2,272,840 334,058 2,606,898 2,708,627 80,809 20,506 101,315 739,382 252,854 992,236 1,093,551 (395) (1,353) 2,708,232 1,092,198 1,143,307 1,564,925 10% 740,428 351,770 6% The Bank shall deposit compulsory reserve in a determined percent of its liabilities at NBH. Liabilities considered in compulsory reserve calculation are as follows: a) deposits and loans, b) debt instruments, c) repo transactions. The amount of the compulsory reserve is the multiplication of the daily average of the liabilities considered in the compulsory reserve calculation and compulsory reserve rate, which are determined by the NBH in a specific decree. The Bank is required to complete compulsory reserve requirements in average in the second month after the reserve calculation period, requirements shall be completed once a month on the last calendar day. The Bank complies with the compulsory reserve requirements by the deposit of the adequate amount of cash as the calculated compulsory reserve on the bank account at NBH in monthly average. An analysis of the change in the loss allowance on placement losses is as follows: Balance as at 1 January Loss allowance Release of loss allowance FX movement Closing balance 31 December 2023 31 December 2022 1,353 3,588 (4,399) (147) 395 185 5,023 (3,813) (42) 1,353 INTEGRATED ANNUAL REPORT 2023 295 OTP BANK IFRS REPORT (SEPARATE) NOTE 6: PLACEMENTS WITH OTHER BANKS (in HUF mn) Within one year: In HUF In foreign currency Over one year In HUF In foreign currency Total placements 31 December 2023 31 December 2022 563,752 134,346 698,098 1,196,419 814,791 2,011,210 825,820 366,574 1,192,394 1,215,114 511,103 1,726,217 2,709,308 2,918,611 Loss allowance on placement losses (6,875) (18,782) Total 2,702,433 2,899,829 An analysis of the change in the loss allowance on placement losses is as follows: Balance as at 1 January Loss allowance Release of loss allowance Use of loss allowance FX movement Closing balance Interest conditions of placements with other banks (%): Placements with other banks in HUF Placements with other banks in foreign currency Average interest of placements with other banks 31 December 2023 31 December 2022 18,782 8,178 (19,727) - (358) 6,875 7,490 27,571 (17,026) - 747 18,782 31 December 2023 31 December 2022 0%-25% 0%-11.6% 7.55% 0%-25.7% 0%-13.29% 7.51% INTEGRATED ANNUAL REPORT 2023 296 OTP BANK IFRS REPORT (SEPARATE) NOTE 7: REPO RECEIVABLES (in HUF mn) Within one year: In HUF Total gross amount Loss allowance on repo receivables Total repo receivables 31 December 2023 31 December 2022 202,025 202,025 202,025 (367) 201,658 248,696 248,696 248,696 (2,167) 246,529 An analysis of the change in the loss allowance on repo receivables is as follows: Balance as at 1 January Loss allowance Release of loss allowance Closing balance Interest conditions of repo receivables (%): Repo receivables in HUF Average interest of repo receivables denominated in HUF Average interest of repo receivables denominated in foreign currency 31 December 2023 31 December 2022 2,167 11,755 (13,555) 367 72 4,480 (2,385) 2,167 31 December 2023 31 December 2022 7.49%-11.4% 13.85% 10.7%-18% 7.31% 3.86% - Securities as collaterals underlying repo receivable contracts is as follows: As at 31 December 2023 Type Currency Notional Fair value 219,270 233,408 Government bonds HUF 1,384 1,439 Hungarian government discounted Treasury Bills HUF 220,654 234,847 Total As at 31 December 2022 Type Currency Notional 321,794 Government bonds HUF 3,949 Hungarian government discounted Treasury Bills HUF 325,743 Total Fair value 259,268 3,784 263,052 INTEGRATED ANNUAL REPORT 2023 297 OTP BANK IFRS REPORT (SEPARATE) NOTE 8: FINANCIAL ASSETS AT FAIR VALUE THROUGH PROFIT OR LOSS (in HUF mn) 31 December 2023 31 December 2022 Held for trading securities: Government bonds Other non-interest bearing securities Hungarian government discounted Treasury Bills Corporate shares and investments Mortgage bonds Other securities Subtotal Securities mandatorily measured at fair value through profit or loss Shares in investment funds Shares Subtotal Held for trading derivative financial instruments: Foreign currency swaps Interest rate swaps CCIRS and mark-to-market CCIRS swaps Other derivative transactions Subtotal Total 22,352 320 71 513 111 4,437 27,804 31,124 1,808 32,932 66,324 65,434 23,221 41,820 196,799 257,535 67,521 274 4,785 385 82 1,748 74,795 29,029 1,469 30,498 121,854 121,506 14,847 46,512 304,719 410,012 Interest conditions and the remaining maturities of securities held for trading are as follows: 31 December 2023 31 December 2022 Within one year: variable interest fixed interest Over one year: variable interest fixed interest Non-interest bearing securities Total Securities held for trading denominated in HUF Securities held for trading denominated in foreign currency Securities held for trading total Government bonds denominated in HUF Government bonds denominated in foreign currency Government securities total Interest rates on securities held for trading in HUF Interest rates on securities held for trading in foreign currency Average interest on securities held for trading 103 12,881 12,984 975 13,012 13,987 833 27,804 28% 72% 100% 18% 82% 100% 3,041 10,467 13,508 9,535 51,093 60,628 659 74,795 89% 11% 100% 90% 10% 100% 1%-16.25% 0%-16.69% 0%-7.63% 11.58% 0%-7.63% 6.44% INTEGRATED ANNUAL REPORT 2023 298 OTP BANK IFRS REPORT (SEPARATE) NOTE 8: FINANCIAL ASSETS AT FAIR VALUE THROUGH PROFIT OR LOSS (in HUF mn) [continued] Interest conditions and the remaining maturities of securities mandatorily measured at fair value through profit or loss are as follows: Non-interest bearing securities Total Securities mandatorily measured at fair value through profit or loss denominated in HUF Securities mandatorily measured at fair value through profit or loss denominated in foreign currency Securities mandatorily measured at fair value through profit or loss total 31 December 2023 31 December 2022 32,932 32,932 73% 27% 100% 30,498 30,498 69% 31% 100% NOTE 9: SECURITIES AT FAIR VALUE THROUGH OTHER COMPREHENSIVE INCOME (in HUF mn) Securities at fair value through other comprehensive income Government bonds Mortgage bonds Interest bearing treasury bills Other securities Listed securities in foreign currency Non-listed securities in HUF in foreign currency Subtotal Non-trading equity instruments -non-listed securities in HUF in foreign currency 31 December 2023 31 December 2022 189,385 300,569 236 48,160 11,622 11,622 36,538 12,115 24,423 538,350 21,177 528 20,649 21,177 177,393 356,540 182,726 62,594 7,290 7,290 55,304 14,304 41,000 779,253 17,922 528 17,394 17,922 Securities at fair value through other comprehensive income total 559,527 797,175 INTEGRATED ANNUAL REPORT 2023 299 OTP BANK IFRS REPORT (SEPARATE) NOTE 9: SECURITIES AT FAIR VALUE THROUGH OTHER COMPREHENSIVE INCOME (in HUF mn) [continued] Detailed information of the non-trading equity instruments to be measured at fair value through other comprehensive income: Name Garantiqa Hage / Közvil / Pénzügykut OBS VISA A Preferred Currency HUF HUF EUR USD 31 December 2023 392 136 14,318 6,331 21,177 31 December 2022 392 136 11,915 5,479 17,922 Interest conditions and the remaining maturities of FVOCI securities can be analysed as follows: Within one year: variable interest fixed interest Over one year: variable interest fixed interest Non-interest bearing securities Total FVOCI securities denominated in HUF FVOCI securities denominated in foreign currency FVOCI securities total 31 December 2023 31 December 2022 30,130 13,235 43,365 120,268 374,717 494,985 21,177 559,527 71% 29% 100% - 261,529 261,529 235,661 282,063 517,724 17,922 797,175 83% 17% 100% Interest rates on FVOCI securities denominated in HUF Interest rates on FVOCI securities denominated in foreign currency 1.25%-13.8% 1.25%-17.36% 0.74%-16% 0.74%-16% Average interest on FVOCI securities 8.16% 5.78% Certain fixed-rate mortgage bonds and other securities are hedged against interest rate risk. (See Note 45.4.) Net gain / (loss) reclassified from other comprehensive income to statement of profit or loss Fair value of the hedged securities: Government bonds Other bonds 31 December 2023 31 December 2022 25,363 118,405 3,625 122,030 (22,816) 118,979 43,870 162,849 During the year ended 31 December 2023 the Bank didn’t sell any of equity instruments designated to measure at fair value through other comprehensive income. During the year ended 31 December 2022 equity instruments designated to measure at fair value through other comprehensive income was sold. Fair value related to the transactions were EUR 12.8 million. INTEGRATED ANNUAL REPORT 2023 300 OTP BANK IFRS REPORT (SEPARATE) NOTE 10: SECURITIES AT AMORTISED COST (in HUF mn) Government bonds Other bonds Mortgage bonds Subtotal Loss allowance Total 31 December 2023 31 December 2022 2,396,803 315,532 24,738 2,737,073 2,979,400 314,237 24,586 3,318,223 (26,225) (35,850) 2,710,848 3,282,373 Interest conditions and the remaining maturities of securities at amortised cost can be analysed as follows: Within one year: fixed interest Over one year: variable interest fixed interest Total The distribution of the securities at amortised cost by currency (%): Securities at amortised cost denominated in HUF Securities at amortised cost denominated in foreign currency Securities at amortised cost total Interest rates on securities at amortised cost Average interest on securities at amortised cost denominated in HUF 31 December 2023 31 December 2022 63,775 63,775 4,845 2,668,453 2,673,298 321,879 321,879 24,601 2,971,743 2,996,344 2,737,073 3,318,223 31 December 2023 72% 28% 100% 0,1%-13.2% 31 December 2022 72% 28% 100% 0.1%-17.74% 3.95% 2.93% An analysis of change in the loss allowance on securities at amortised cost: Balance as at 1 January Loss allowance Release of loss allowance FX movement Closing balance 31 December 2023 31 December 2022 35,850 2,287 (10,863) (1,049) 26,225 6,685 31,696 (4,073) 1,542 35,850 INTEGRATED ANNUAL REPORT 2023 301 OTP BANK IFRS REPORT (SEPARATE) NOTE 11: LOANS (in HUF mn) Loans measured at fair value through profit or loss Within one year Over one year Loans measured at fair value through profit or loss total 31 December 2023 31 December 2022 46,131 888,717 934,848 39,694 753,548 793,242 Loans measured at fair value through profit or loss are mandatorily measured at fair value through profit or loss. Loans measured at amortised cost, net of allowance for loan losses Within one year Over one year Loans at amortised cost gross total Loss allowance on loan losses Loans at amortised cost total An analysis of the loan portfolio by currency (%): In HUF In foreign currency Total 31 December 2023 31 December 2022 2,245,979 2,582,795 4,828,774 2,481,249 2,518,671 4,999,920 (147,415) (174,880) 4,681,359 4,825,040 31 December 2023 31 December 2022 61% 39% 100% 58% 42% 100% Interest rates of the loan portfolio mandatorily measured at fair value through profit or loss are as follows (%): 31 December 2023 31 December 2022 Loans denominated in HUF 3.1%-21.08% 2,89%-18,26% Average interest on loans denominated in HUF 5.96% 4.77% Interest rates of the loan portfolio measured at amortised cost are as follows (%): Loans denominated in HUF Loans denominated in foreign currency 31 December 2023 31 December 2022 0%-43.11% 0%-21.21% 0%-43.7% (0.1%)-20.1% Average interest on loans denominated in HUF Average interest on loans denominated in foreign currency 11.32% 5.42% 9.77% 2.74% INTEGRATED ANNUAL REPORT 2023 302 OTP BANK IFRS REPORT (SEPARATE) NOTE 11: LOANS (in HUF mn) [continued] For an analysis of the loan portfolio by stages, countries and rating categories please see Note 36.1. An analysis of the change in the loss allowance on loans at amortised cost is as follows: Balance as at 1 January Loss allowance Release of loss allowance Use of loss allowance Partial write-off FX movement Closing balance 31 December 2023 31 December 2022 174,880 257,173 (241,580) (35,043) (5,263) (2,752) 147,415 155,557 252,002 (210,342) (21,274) (7,348) 6,285 174,880 The Bank sells non-performing loans without recourse at estimated fair value to a wholly owned subsidiary, OTP Factoring Ltd. INTEGRATED ANNUAL REPORT 2023 303 OTP BANK IFRS REPORT (SEPARATE) NOTE 12: INVESTMENTS IN SUBSIDIARIES, ASSOCIATES, JOINT VENTURES AND OTHER INVESTMENTS (in HUF mn) Investments in subsidiaries: Controlling interest Other Subtotal Impairment loss Total 31 December 2023 31 December 2022 2,390,718 29,349 2,420,067 2,116,059 23,427 2,139,486 (418,115) (542,769) 2,001,952 1,596,717 Other investments contain certain securities accounted at cost. Significant subsidiaries Investments in companies in which the Bank has a controlling interest (direct) are detailed below. All companies are incorporated in Hungary unless indicated otherwise: OTP Bank JSC (Ukraine) OTP Luxembourg S.à r.l. DSK Bank EAD (Bulgaria) OTP banka Srbija akcionarsko drustvo Novi Sad (Serbia) OTP banka Hrvatska d.d. (Croatia) OTP Bank Romania S.A. (Romania) OTP Mortgage Bank Ltd. SKB Banka d.d. Ljubljana (Slovenia) Ipoteka Bank (Uzbekistan) JSC "OTP Bank" (Russia) Crnogorska komercijalna banka a.d. (Montenegro) OOO AlyansReserv (Russia) Air-Invest Llc. OTP Holding Malta Ltd. Balansz Private Open-end Investment Fund Bank Center No. 1. Ltd. OTP Factoring Ltd. Other Total 31 December 2023 31 December 2022 % Held (direct/indirect) 100% 100% 100% Gross book value 311,390 301,470 280,722 % Held (direct/indirect) 100% 100% 100% Gross book value 311,390 - 280,722 100% 100% 100% 100% 100% 80% 98% 100% 100% 100% 100% 100% 100% 100% 262,759 204,243 - 199,294 107,689 110,015 74,337 72,784 50,074 49,248 32,359 60,629 43,955 25,411 204,339 2,390,718 100% 100% 100% 100% 100% - 98% 100% 100% 100% 100% 100% 100% 100% 262,759 205,349 167,764 199,294 107,689 - 74,337 72,784 50,074 39,248 32,359 60,630 26,063 25,411 200,186 2,116,059 An analysis of the change in the impairment loss is as follows: Balance as at 1 January Impairment loss for the period Reversal of impairment loss Use of impairment loss Closing balance 31 December 2023 542,769 348 (87,345) (37,657) 418,115 31 December 2022 449,256 147,712 (54,199) - 542,769 INTEGRATED ANNUAL REPORT 2023 304 OTP BANK IFRS REPORT (SEPARATE) NOTE 12: INVESTMENTS IN SUBSIDIARIES, ASSOCIATES, JOINT VENTURES AND OTHER INVESTMENTS (in HUF mn) [continued] The Bank decided that the recoverable amount is determined based on fair value less cost of disposal. The Bank prepared impairment tests of the subsidiaries based on two different net present value calculation methods that show the same result; however they represent different economical logics. On one hand is the discount cash flow method (“DCF”) that calculates the value of the subsidiaries by discounting their expected cash flow; on the other hand the economic value added (“EVA”) method estimates the value of the subsidiaries from the initial invested capital and the present value of the economic profit that the companies are expected to generate in the future. Applying the EVA method was more practically than DCF method because it gives a more realistic picture about how the explicit period and the residual value can contribute to the value of the company. The Bank, in its strategic plan, has taken into consideration the effects of the present global economic situation, the cautious recovery of economic situation and outlook, the associated risks and their possible effect on the financial sector as well as the current and expected availability of wholesale funding. An analysis of the impairment loss by significant subsidiaries is as follows: OTP Bank JSC (Ukraine) OTP Mortgage Bank Ltd. LLC Alliance Reserve (Russia) Air-Invest Ltd. Monicomp Ltd. OTP Real Estate Ltd. R.E. Four d.o.o. (Serbia) JSC "OTP Bank" (Russia) OTP Life Annuity Ltd. OTP Bank Romania S.A. (Romania) OTP banka Srbija akcionarsko drustvo Novi Sad (Serbia) Crnogorska komercijalna banka a.d. (Montenegro) Balansz Private Open-end Investment Fund Total 31 December 2023 280,763 84,707 15,801 10,965 8,632 4,395 3,763 2,775 2,281 - - - - 414,082 31 December 2022 280,763 84,707 15,801 10,965 8,632 5,557 3,763 2,775 10,969 77,962 23,452 4,495 5,110 534,951 Dividend income from significant subsidiaries and shares held-for-trading and shares measured at fair value through other comprehensive income is as follows: OTP Factoring Ltd. DSK Bank EAD (Bulgaria) JSC "OTP Bank" (Russia) OTP banka Srbija akcionarsko drustvo Novi Sad (Serbia) OTP banka dioničko društvo (Croatia) OTP Luxembourg S.à r.l. OTP Bank S.A. (Moldova) Merkantil Bank Ltd. Crnogorska komercijalna banka a.d. (Montenegro) OTP Holding Ltd. (Cyprus) OTP Mortgage Bank Ltd. Other Subtotal Dividend from shares held-for-trading Dividend from shares fair value through other comprehensive income Total 31 December 2023 70,000 48,658 33,961 30,873 28,574 21,131 5,513 3,800 3,511 3,000 - 12,201 261,222 14,229 31 December 2022 45,000 74,314 - - 14,637 - - 8,000 - 7,800 18,000 14,403 182,154 12,166 254 275,705 207 194,527 INTEGRATED ANNUAL REPORT 2023 305 OTP BANK IFRS REPORT (SEPARATE) NOTE 12: INVESTMENTS IN SUBSIDIARIES, ASSOCIATES, JOINT VENTURES AND OTHER INVESTMENTS (in HUF mn) [continued] Significant associates and joint ventures The main figures of the Bank’s indirectly owned associates and joint ventures at cost as at 31 December 2023: List of associated entities Carrying amount Ownership of OTP Bank Profit after tax Country / Headquarter Activity Edrone spółka z ograniczoną odpowiedzialnością NovaKid Inc. Banzai Cloud Closed Co. Plc CodeCool Ltd Pepita.hu Closed Co. Plc Seon Holdings Ltd VCC Live Group Closed Co. Plc Cursor Insight Ltd OneSoil Ag. Packhelp Spółka Akcyjna Phoenix Play Invest Closed Co. Plc Algorithmiq Invest Closed Co. Plc Deligo Vision Technologies Ltd Shopper Park Plus Closed Co. Plc.1 New Frontier Technology Invest SARL Mindgram sp. z.o.o Tine Limited Renewabl Ltd. Giganci Programowania sp. z.o.o. FlowX.Ai., Inc Commsignia Inc. Deskbird AG Subtotal (Investments through funds) OTP Risk Fund I. OTP-DayOne Magvető Fund D-ÉG Thermoset Ltd 'u.l.' Company for Cash Services AD Fabetker Ltd NGY Propertiers Investment SRL Fintech CEE Software Invest Ltd Bankart Procesiranje Placilnih Instrumentov d.o.o. Mortgage refinancing Company of Uzbekistan Dél-borsodi Gazdák Ltd. "Egertej"Ltd. Orbánhegyi Szőlőbirtok Subtotal Total 1Previously known as: GRADUW Invest Closed Co. Plc 848 2,009 4 1,310 2,679 8,070 1,632 73 6 899 6,368 5,185 302 5,237 3,624 206 - 102 514 2,252 1,763 1,079 44,162 611 280 - 392 3 11,637 408 7,219 1,030 4 8 - 21,592 65,754 23.54% 4.07% 17.42% 7.26% 38.75% 19.26% 24.72% 6.75% 3.72% 3.14% 21.68% 21.68% 8.70% 2.80% 14.00% 2.38% 0.00% 5.01% 5.03% 9.50% 3.17% 8.46% 44.12% 22.00% 46.99% 25.00% 20.00% 14.54% 20.04% 43.06% 20.00% 40.92% 28.12% 25.00% Poland / Krakow USA / San Francisco Hungary /Budapest Hungary /Budapest Hungary / Szeghalom UK / London Hungary /Budapest UK / London Switzerland / Zurich Poland / Warsaw Hungary /Budapest Hungary /Budapest Hungary /Budapest Hungary /Budapest Luxemburg / Luxembourg Poland / Warsaw Great Britain / London Great Britain / London Poland / Warsaw USA / Camano Park USA / Santa Clara St. Gallen / Switzerland Hungary /Budapest Hungary /Budapest Hungary / Dunaújváros Bulgaria / Sofia Hungary / Nádudvar Romania / Bucharest Hungary /Budapest Ljubjana / Slovenia Tashkent / Uzbekistan Hungary / Mezőkeresztes Hungary / Eger Hungary / Budapest Computer programming activities Online kids English learning platform operator Computer programming activities Other education Retail sale via mail order houses or via Internet Computer programming activities Computer programming activities Computer programming activities Computer programming activities Manufacture of corrugated paper and paperboard and of containers of paper and paperboard Activities of holding companies Activities of holding companies Other information service activities Sale and purchase of own real estate Activities of holding companies Other human health activities Child day-care services Other information technology services Other education Computer programming activities Retail sale of computers, peripheral units and software in specialized stores Computer programming activities Trusts, funds and similar financial entities Trusts, funds and similar financial entities Wholesale of hardware, plumbing and heating equipment and supplies Other financial service activities, except insurance and pension funding Manufacture of concrete products for construction purposes Renting and operating of own or leased real estate Activities of holding companies Data processing, web hosting services Refinancing mortgage loans Wholesale of grain, tobacco, seeds and animal feeds. Manufacture of dairy products. Viticulture (342) (231) 267 (731) (580) (1,210) (220) (51) (819) (2,725) 151 (8,907) (215) 3,175 103 (1,083) (1,086) (269) (149) (1,786) (1,438) (1,944) (20,090) 158 308 n.a. 337 119 6,903 (7) (1,733) (615) (4) 78 28 5,572 (14,518) INTEGRATED ANNUAL REPORT 2023 306 OTP BANK IFRS REPORT (SEPARATE) NOTE 12: INVESTMENTS IN SUBSIDIARIES, ASSOCIATES, JOINT VENTURES AND OTHER INVESTMENTS (in HUF mn) [continued] Significant associates and joint ventures [continued] The main figures of the Bank’s indirectly owned associates and joint ventures at cost1 as at 31 December 2022: List of associated entities Carrying amount Ownership of OTP Bank Profit after tax Country / Headquarter Activity Edrone spółka z ograniczoną odpowiedzialnością NovaKid Inc. Banzai Cloud Closed Co. Plc CodeCool Ltd Pepita.hu Closed Co. Plc Seon Holdings Ltd VCC Live Group Closed Co. Plc Cursor Insight Ltd OneSoil Ag. Packhelp Spółka Akcyjna Phoenix Play Invest closed Co. Plc Algorithmiq Invest Closed Co. Plc Deligo Vision Technologies Ltd GRADUW Invest Closed Co. Plc SEH-Partner Ltd New Frontier Technology Invest SARL Mindgram sp. z.o.o Subtotal (Investments through funds) OTP Risk Fund I. OTP-DayOne Magvető Fund D-ÉG Thermoset Ltd 'u.l.' Company for Cash Services AD Fabetker Ltd NGY Propertiers Investment SRL Simonyi út 20. Ingatlanhasznosító Ltd Fintech CEE Software Invest Ltd Subtotal Total 1 Based on unaudited financial statements. 822 1,723 216 1,323 1,323 8,689 1,308 75 362 1,168 2,350 8,195 205 4,803 6,403 3,393 200 42,558 520 683 - 392 1 11,735 90 127 13,548 56,106 23.54% 4.07% 17.42% 20.15% 40.00% 19.26% 24.75% 6.75% 3.72% 3.15% 21.69% 21.69% 2.50% 3.81% 30.56% 14.01% 2.38% 44.12% 22.00% 46.99% 25.00% 20.48% 14.54% 47.62% 20.04% Poland / Krakow USA / San Francisco Hungary /Budapest Hungary /Budapest Hungary / Szeghalom UK / London Hungary /Budapest UK / London Switzerland / Zurich Poland / Warsaw Computer programming activities Online kids English learning platform operator Computer programming activities Other education Retail sale via mail order houses or via Internet Computer programming activities Computer programming activities Computer programming activities Computer programming activities Manufacture of corrugated paper and paperboard and of containers of paper and paperboard Hungary /Budapest Hungary /Budapest Hungary /Budapest Hungary /Budapest Hungary /Budapest Luxemburg / Luxembourg Poland / Warsaw Activities of holding companies Activities of holding companies Other information service activities Sale and purchase of own real estate Activities of holding companies Activities of holding companies Other human health activities (516) (5,409) 267 1 (157) (3) (226) n.a. (514) (3,385) (1) 792 (15) 131 n.a. n.a. (328) (9,363) (52) 13 - Hungary /Budapest Hungary /Budapest Hungary / Dunaújváros 183 Bulgaria / Sofia Hungary / Nádudvar Romania / Bucharest Hungary /Debrecen Hungary /Budapest 135 (22,567) - n.a. (22,288) (31,651) Trusts, funds and similar financial entities Trusts, funds and similar financial entities Wholesale of hardware, plumbing and heating equipment and supplies Other financial service activities, except insurance and pension funding Manufacture of concrete products for construction purposes Renting and operating of own or leased real estate Renting and operating of own or leased real estate Activities of holding companies INTEGRATED ANNUAL REPORT 2023 307 OTP BANK IFRS REPORT (SEPARATE) NOTE 12: INVESTMENTS IN SUBSIDIARIES, ASSOCIATES, JOINT VENTURES AND OTHER INVESTMENTS (in HUF mn) [continued] Significant events related to investments The Metropolitan Court of Registration has registered a capital increase at OTP Mortgage Bank Ltd. The registered capital of OTP Mortgage Bank Ltd. was increased to HUF 57,000,000,000 from HUF 37,000,000,000. The Bank signed a purchase and sale contract for the purchase of the majority stake of Ipoteka Bank and its subsidiaries with the Ministry of Finance of the Republic of Uzbekistan. OTP Bank will purchase 100% of the shares held by the Ministry of Finance of the Republic of Uzbekistan (nearly 97% total shareholding) in two steps: 75% of the shares now and the remaining 25% three years after the financial closing of the first transaction. Based on the share sale and purchase agreement concluded on 12 December 2022 between OTP Bank and the Ministry of Economy and Finance of the Republic of Uzbekistan the first step of the transaction was completed on 13 June 2023. Consequently, OTP Bank became the majority shareholder of Ipoteka Bank by acquiring a 73.71% shareholding, and became indirect shareholder of Ipoteka Bank’s wholly-owned subsidiaries. As a result of the acquisition, OTP Group entered the Central Asian region, and is the first foreign bank to participate in the privatization of the Uzbek banking sector. Holding a market share of 7.6% in terms of total assets as of May 2023 and a retail clientele of about 1.5 million, Ipoteka Bank is the fifth largest bank of Uzbekistan. It is active both in the retail and corporate segments, whereas over the past three years the average annual growth rate of its customer loan and deposit portfolio reached 20% and 24%, respectively. As the second step of the transaction, the remaining shares held by the Ministry will be purchased in three years from now. The financial completion of the transaction to purchase 100% shareholding of Nova KBM d.d. and its subsidiary – after obtaining all necessary regulatory approvals – has been completed on 6 February 2023, based on the share sale and purchase agreement concluded between OTP Bank, funds managed by affiliates of Apollo Global Management, Inc. and EBRD, on 31 May 2021. The acquisition of the bank is the most significant acquisition in the history of OTP Group. With a market share of 20.7% in terms of total assets as of September 2022 and more than 1,500 employees as of the end of 2022, Nova KBM d.d. is the 2nd largest bank in the Slovenian banking market. As a universal bank, it has been active in the retail and corporate segments as well. With the transaction closing of Nova KBM, OTP Group has around 30% share in the Slovenian banking market on a pro-forma basis. The Metropolitan Court of Registration hasregistered a capital increase at OTP Real Estate Ltd. Accordingly, the registered capital of OTP Real Estate Ltd. was increased to HUF 1,050,000,000 from HUF 1,000,000,000. On 4 January 2024 the Metropolitan Court of Registration has registered a capital increase at Merkantil Bank Ltd. The registered capital of Merkantil Bank Ltd. was increased to HUF 3,000,000,000 from HUF 2,000,000,000. On 8 January 2024 the Metropolitan Court of Registration has registered a capital increase at Monicomp Ltd. The registered capital of Monicomp Ltd. was increased to HUF 226,500,000 from HUF 203,000,000. On 2 February 2024 the Uzbek Court of Registration has registered a capital increase at JSCMB 'IPOTEKA BANK’. the registered capital of JSCMB 'IPOTEKA BANK’ was increased to UZS 3,834,217,638,941 from UZS 2,989,584,338,941. As a consequence of the capital increase the ownership ratio of OTP Bank Plc. increased to 79.58%. INTEGRATED ANNUAL REPORT 2023 308 OTP BANK IFRS REPORT (SEPARATE) NOTE 13: PROPERTY, EQUIPMENT AND INTANGIBLE ASSETS (in HUF mn) For the year ended 31 December 2023 Intangible assets Property Office equipment and vehicles Vehicles Construction in progress Right of use assets Total Cost Balance as at 1 January Additions Disposals Closing balance Depreciation and Amortization Balance as at 1 January Charge for the year Disposals Closing balance Net book value Balance as at 1 January Closing balance 213,085 55,533 (6,764) 261,854 78,595 10,550 (3,227) 85,918 112,924 15,662 (12,772) 115,814 197 200 (59) 338 15,650 30,718 (26,739) 19,629 59,349 68,060 (40,755) 86,654 479,800 180,723 (90,316) 570,207 143,605 25,902 (5,768) 163,739 30,148 3,900 (2,070) 31,978 82,577 12,290 (12,548) 82,319 77 39 (20) 96 - - - - 19,467 8,927 (7,962) 20,432 275,874 50,814 (28,124) 298,564 69,480 98,115 48,447 53,940 30,347 33,495 120 242 15,650 19,629 39,882 66,222 203,926 271,643 For the year ended 31 December 2022 Intangible assets Property Office equipment and vehicles Vehicles Construction in progress Right of use assets Total Cost Balance as at 1 January Additions Disposals Balance as at 31 December 188,853 59,839 (35,607) 74,506 5,979 (1,890) 103,469 15,804 (6,349) 213,085 78,595 112,924 Depreciation and Amortization Balance as at 1 January Charge for the year Disposals Balance as at 31 December Net book value Balance as at 1 January Balance as at 31 December 126,692 24,768 (7,855) 28,316 4,347 (2,515) 77,404 10,211 (5,038) 143,605 30,148 82,577 62,161 69,480 46,190 26,065 48,447 30,347 The Bank has no intangible assets with indefinite useful life. 199 12 (14) 197 62 29 (14) 77 137 120 9,425 28,117 (21,892) 31,118 29,156 (925) 407,570 138,907 (66,677) 15,650 59,349 479,800 - - - - 13,887 7,383 (1,803) 246,361 46,738 (17,225) 19,467 275,874 9,425 17,231 161,209 15,650 39,882 203,926 INTEGRATED ANNUAL REPORT 2023 309 OTP BANK IFRS REPORT (SEPARATE) NOTE 14: INVESTMENT PROPERTIES (in HUF mn) For the year ended 31 December 2023 and for the year ended 31 December 2022, respectively 31 December 2023 31 December 2022 Property Cost Balance as at 1 January Additions result from subsequent expenditure Closing balance Depreciation and Amortization Balance as at 1 January Charge for the period Closing balance Net book value Balance as at 1 January Closing balance 5,027 138 5,165 820 142 962 4,207 4,203 5,013 14 5,027 685 135 820 4,328 4,207 According to the opinion of the Management there is no significant difference between the fair value and the carrying value of these properties. Income and Expenses Rental income Depreciation 31 December 2023 9 138 31 December 2022 8 135 NOTE 15: FAIR VALUE OF DERIVATIVE FINANCIAL ASSETS DESIGNATED AS HEDGE ACCOUNTING (in HUF mn) Positive fair value of derivative financial assets designated as hedge accounting: Interest rate swaps designated as fair value hedge CCIRS designated as fair value hedge Interest rate swaps designated as cash flow hedge Total 31 December 2023 31 December 2022 12,521 10,173 (1,066) 21,628 29,139 20,732 (2,651) 47,220 INTEGRATED ANNUAL REPORT 2023 310 OTP BANK IFRS REPORT (SEPARATE) NOTE 16: OTHER ASSETS1 (in HUF mn) 31 December 2023 31 December 2022 Other financial assets Receivables from OTP Employee Stock Ownership Program (OTP ESOP) Prepayments and accrued income Receivables from investment services Stock exchange deposit Trade receivables Receivables from card operations Receivables from suppliers Other Loss allowance Other financial assets total Other non-financial assets Accrued expenses Receivable related to Hungarian Government subsidies Other Provision for impairment on other assets Other non-financial assets total Total 133,347 23,785 29,597 19,630 13,960 51,938 9,367 25,089 306,713 (7,875) 298,838 42,574 15,996 9,160 67,730 (607) 67,123 365,961 119,123 15,674 34,828 30,939 11,053 34,783 6,621 9,130 262,151 (7,026) 255,125 44,106 19,076 12,144 75,326 (699) 74,627 329,752 An analysis of the movement in the loss allowance on other financial assets is as follows: Balance as at 1 January Charge for the period Release of loss allowance Use of loss allowance FX movement Closing balance 31 December 2023 31 December 2022 7,026 6,686 (4,479) (1,227) (131) 7,875 5,148 10,572 (7,715) (982) 3 7,026 An analysis of the movement in the loss allowance on other non-financial assets is as follows: Balance as at 1 January Charge for the period Release of provision FX movement Closing balance 31 December 2023 31 December 2022 699 266 (336) (22) 607 514 255 (106) 36 699 1 Other assets are expected to be recovered or settled no more than twelve months after the reporting period. INTEGRATED ANNUAL REPORT 2023 311 OTP BANK IFRS REPORT (SEPARATE) NOTE 17: AMOUNTS DUE TO BANKS AND DEPOSITS FROM THE NATIONAL BANK OF HUNGARY AND OTHER BANKS (in HUF mn) Within one year: In HUF In foreign currency Over one year: In HUF In foreign currency Subtotal Total 31 December 2023 31 December 2022 328,641 337,184 665,825 615,167 480,587 1,095,754 1,761,579 554,794 448,935 1,003,729 392,947 339,452 732,399 1,736,128 1,761,579 1,736,128 Interest rates on amounts due to banks and deposits from the NBH and other banks are as follows (%): Within one year: In HUF In foreign currency Over one year: In HUF In foreign currency 31 December 2023 31 December 2022 (2.4%)-8.75% (2.31%)-4.2% (2.4%) - 18% (2.31%) - 5.9% (1.7%)-11.4% (2.02%)-7.18% (2.4%) - 9.23% (2.4%) - 6.84% Average interest on amounts due to banks in HUF Average interest on amounts due to banks in foreign currency 6.02% 3.55% 3.24% 1.50% NOTE 18: REPO LIABILITIES (in HUF mn) Within one year: In HUF In foreign currency Over one year: In HUF In foreign currency Subtotal Total Interest rates on repo liabilities are as follows (%): Within one year: In HUF In foreign currency Over one year: In HUF In foreign currency 31 December 2023 31 December 2022 100,296 101,862 202,158 190,255 51,281 241,536 443,694 443,694 122,676 15,561 138,237 82,200 187,929 270,129 408,366 408,366 31 December 2023 31 December 2022 9.25%-10.63% 1.67% 11.5% - 15.47% 2.47%-5.2% 9.25%-10.63% 1.67%-5.92% 15% 3.58%-3.69% Average interest on repo liabilities in HUF Average interest on repo liabilities in foreign currency 15.22% 4.51% 9.31% 0.30% INTEGRATED ANNUAL REPORT 2023 312 OTP BANK IFRS REPORT (SEPARATE) NOTE 19: DEPOSITS FROM CUSTOMERS (in HUF mn) Within one year: In HUF In foreign currency Over one year: In HUF 31 December 2023 31 December 2022 7,747,906 2,962,206 10,710,112 24,213 24,213 7,982,882 3,112,937 11,095,819 23,339 23,339 Total 10,734,325 11,119,158 Interest rates on deposits from customers are as follows (%): Within one year: In HUF In foreign currency Over one year: In HUF In foreign currency Average interest on deposits from customers in HUF Average interest on deposits from customers in foreign currency 31 December 2023 31 December 2022 0%-15.4% (0.36%)-11.77% 0%-17.95% (0.4%)-45.1% 0%-10.75% 0%-9,73% 3.75% 1.36% 0%-13% - 2.32% 0.12% An analysis of deposits from customers by type, not including accrued interest, is as follows: 31 December 2023 31 December 2022 Retail deposits Household deposits Corporate deposits Deposits to medium and large corporates Municipality deposits Total 4,422,120 4,422,120 6,312,205 5,402,710 909,495 43% 43% 57% 50% 7% 10,734,325 100% 11,119,158 100% 4,756,881 4,756,881 6,362,277 5,570,866 791,411 41% 41% 59% 51% 8% INTEGRATED ANNUAL REPORT 2023 313 OTP BANK IFRS REPORT (SEPARATE) NOTE 20: LIABILITIES FROM ISSUED SECURITIES (in HUF mn) Within one year: In HUF In foreign currency Over one year: In HUF In foreign currency Total Interest rates on liabilities from issued securities are as follows (%): Issued securities denominated in HUF Issued securities denominated in foreign currency 31 December 2023 31 December 2022 161,217 26,670 187,887 43,025 932,197 975,222 1,163,109 4,311 6,351 10,662 46,192 441,855 488,047 498,709 31 December 2023 0,6%-15% 5,5%-8,1% 31 December 2022 0,6%-15% 5,5%-7,35% Average interest on issued securities denominated in HUF Average interest on issued securities denominated in foreign currency 11.42% 6.88% 2.63% 2.95% Term Note Program in the value of HUF 200 billion for the year of 2022/2023 On 10 May 2022 the Bank initiated term note program in the value of HUF 200 billion with the intention of issuing registered dematerialized bonds in public. The NBH approved on 10 August 2022 the prospectus of Term Note Program. The prospectus is valid for 12 months following the disclosure. Term Note Program in the value of HUF 800 billion for the year of 2023/2024 On 18 April 2023 the Bank initiated term note program in the value of HUF 800 billion with the intention of issuing registered dematerialized bonds in public. The NBH approved on 7 August 2023 the prospectus of Term Note Program. The prospectus is valid for 12 months following the disclosure. Notes issued in amount of USD 650 million On 15 February 2023 as a value date the Bank issued Notes in the aggregate nominal amount of USD 650 million. The original maturity of the Tier 2 Notes is 10.25 years, redeemable at par any time during the 3-month period prior to the Reset Date at 5.25 years. The notes are rated ’Ba2’ by Moody’s Investor Services Cyprus Ltd., ’BB’ by S&P Ratings Europe Limited and ’BB+’ by Scope Ratings GmbH. The notes are listed on the Luxembourg Stock Exchange. Notes issued in amount of USD 500 million Notes (ISIN: XS2626773381) have been issued on 25 May 2023 as value date in the aggregate nominal amount of USD 500 million. The notes are rated ’Baa3’ by Moody’s Investor Services Cyprus Ltd., ’BBB-’ by S&P Ratings Europe Limited and ’BBB+’ by Scope Ratings GmbH. The notes are listed on the Luxembourg Stock Exchange. Notes issued in amount of EUR 110 million OTP Bank issued notes (ISIN: XS2642536671) on 27 June 2023 as value date in the aggregate nominal amount of EUR 110 million. The notes are listed on the Luxembourg Stock Exchange. Notes issued in amount of EUR 650 million Notes (ISIN: XS2698603326) have been issued on 5 October 2023 as value date in the aggregate nominal amount of EUR 650 million. The notes are rated ’Baa3’ by Moody’s Investor Services Cyprus Ltd. and ’BBB+’ by Scope Ratings GmbH. The notes are listed on the Luxembourg Stock Exchange. INTEGRATED ANNUAL REPORT 2023 314 OTP BANK IFRS REPORT (SEPARATE) NOTE 20: LIABILITIES FROM ISSUED SECURITIES (in HUF mn) [continued] Notes issued in amount of RON 170 million The Bank issued notes (ISIN: XS2703264635) on 13 October 2023 as value date in the aggregate nominal amount of RON 170 million. The notes are rated ’BBB+’ by Scope Ratings GmbH. The notes are listed on the Luxembourg Stock Exchange. Notes issued in amount of EUR 75 million The Bank issued notes (ISIN: XS2737630314) on 22 December 2023 as value date in the aggregate nominal amount of EUR 75 million. The notes are listed on the Luxembourg Stock Exchange. Hedge accounting Certain issued structured securities are hedged by the Bank with interest rate swaps (“IRS”) which exchange the fixed and floating interest rate with the interest rate of the securities between the parties at a notional amount that equals the nominal amount of the hedged securities. These are considered as fair value hedge relationships as they cover the interest rate risk arising from the coupons of the hedged securities. OTP Bank does not intend to be exposed to the risk embedded in the structured bonds, consequently as part of interest rate swap transaction the structured interest payments are swapped to floating interest rate. This hedging relationship meets all of the following hedge effectiveness requirements: • • • there is an economic relationship between the hedged item and the hedging instrument the effect of credit risk does not dominate the value changes that result from that economic relationship the hedge ratio of the hedging relationship is the same as that resulting from the quantity of the hedged item that the Bank actually hedges and the quantity of the hedging instrument that the Bank actually uses to hedge that quantity of hedged item The cash-flows of the fixed rate securities issued by the Bank are exposed to the changes in the HUF/EUR foreign exchange rate and the volatility of the quoted interest rates of EUR and HUF. The interest rate risk and foreign exchange risk related to these securities are hedged with EUR and HUF IRS transactions, where the fixed interests were swapped to payments linked to 3 month HUF BUBOR and EURIBOR, resulting in a decrease in the interest rate and foreign exchange exposure of issued securities. Issued securities denominated in foreign currency as at 31 December 2023 Name Date of issuance Maturity Currency Nominal value in FX million Nominal value in HUF million Amortised cost in FX million Amortised cost in HUF million Interest conditions (in % actual) 1 XS2560693181 2 XS2698603326 3 XS2626773381 4 XS2499691330 01/12/2022 05/10/2023 25/05/2023 13/07/2022 04/03/2026 05/10/2027 25/05/2027 13/07/2025 5 XS2642536671 27/06/2023 27/06/2026 6 XS2737630314 22/12/2023 22/06/2026 7 XS2536446649 29/09/2022 29/09/2026 EUR EUR USD EUR EUR EUR USD 8 XS2703264635 13/10/2023 13/10/2026 RON Subtotal issued securities in foreign currency 649 650 500 400 110 75 60 170 248,497 248,725 173,152 153,111 42,106 28,709 20,786 13,082 928,168 689 674 499 410 114 75 61 173 263,732 fixed 258,006 fixed 173,011 fixed 157,095 fixed 43,745 fixed 28,778 fixed 21,180 fixed 7.35 6.13 7.50 5.50 7.50 6.10 7.25 13,320 variable 8.10 958,867 Issued securities denominated in foreign currency as at 31 December 2022 Name Date of issuance Maturity Currency Nominal value in FX million Nominal value in HUF million Amortised cost in FX million Amortised cost in HUF million Interest conditions (in % actual) 1 XS2560693181 2 XS2499691330 01/12/2022 13/07/2022 04/03/2026 13/07/2025 3 XS2536446649 29/09/2022 29/09/2026 EUR EUR USD 650 399 60 Subtotal issued securities in foreign currency 260,136 159,859 22,541 442,536 653 409 61 261,341 fixed 163,893 fixed 22,972 fixed 7.35 5.50 7.25 448,206 INTEGRATED ANNUAL REPORT 2023 315 OTP BANK IFRS REPORT (SEPARATE) NOTE 20: LIABILITIES FROM ISSUED SECURITIES (in HUF mn) [continued] Issued securities denominated in HUF as at 31 December 2023 Name Date of issuance Maturity Nominal value in HUF million Amortised cost in HUF million Interest conditions Hedged 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 OTP_HUF_2024/1 OTP_HUF_2025/1 OTP_HUF_2024/2 OTP_HUF_2024/3 OTP_HUF_2024/6 OTP_HUF_2024/4 OTP_HUF_2024/5 OTP_HUF_2024/7 OTP_HUF_2026/1 OTP_HUF_2025/2 OTP_HUF_2024/9 OTP_HUF_2024/8 17/02/2023 17/02/2024 18/11/2022 18/11/2025 10/03/2023 10/03/2024 31/03/2023 31/03/2024 02/06/2023 02/06/2024 21/04/2023 21/04/2024 12/05/2023 12/05/2024 23/06/2023 23/06/2024 22/12/2022 05/01/2026 30/06/2023 30/06/2025 28/07/2023 28/07/2024 30/06/2023 30/06/2024 OTP_HUF_2024/13 20/10/2023 20/10/2024 OTP_HUF_2024/14 17/11/2023 17/11/2024 OTP_HUF_2024/15 20/12/2023 20/12/2024 OTP_HUF_2024/12 25/09/2023 25/09/2024 OTP_HUF_2024/11 01/09/2023 01/09/2024 OTP_HUF_2024/10 07/08/2023 07/08/2024 OTP_HUF_2026/2 15/12/2023 15/12/2026 OTPX2024B OTPX2024A OTPX2024C 10/10/2014 16/10/2024 18/06/2014 21/06/2024 15/12/2014 20/12/2024 OTP_TBSZ_HUF_2028/1 13/10/2023 15/12/2028 Other 26,079 25,563 22,977 17,015 16,722 14,698 13,946 11,232 10,228 5,116 4,173 3,730 3,494 3,509 2,994 2,777 2,655 1,431 647 295 241 242 155 206 fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix indexed indexed indexed 11.00 15.00 11.00 11.00 11.00 11.00 11.00 10.50 12.00 12.00 10.50 10.50 8.75 8.50 8.00 9.00 9.75 10.00 7.40 0.70 1.30 0.60 fix 12.00 28,593 27,042 25,048 18,441 17,806 15,837 14,937 11,859 11,856 5,431 4,364 3,931 3,557 3,547 3,004 2,845 2,743 1,490 649 339 283 275 159 206 hedged hedged hedged hedged hedged Subtotal issued securities in HUF 190,125 204,242 Total 1,118,293 1,163,109 INTEGRATED ANNUAL REPORT 2023 316 OTP BANK IFRS REPORT (SEPARATE) NOTE 20: LIABILITIES FROM ISSUED SECURITIES (in HUF mn) [continued] Issued securities denominated in HUF as at 31 December 2022 Name Date of issuance Maturity Nominal value in HUF million Amortised cost in HUF million Interest conditions Hedged 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 OTP_HUF_25/1 11/18/2022 11/18/2025 OTP_HUF_26/1 12/22/2022 1/5/2026 OTPRF2023A 3/22/2013 3/24/2023 OTP_DK_25/3 5/31/2021 5/31/2025 OTP_DK_23/II 5/29/2020 5/31/2023 OTP_DK_24/3 5/31/2021 5/31/2024 OTP_DK_27/3 3/31/2022 5/31/2027 OTP_DK_27/II 5/31/2021 5/31/2027 OTP_DK_23/I 12/15/2018 5/31/2023 OTP_DK_26/II 5/31/2021 5/31/2026 OTP_DK_26/3 3/31/2022 5/31/2026 OTP_DK_28/I 5/31/2021 5/31/2028 OTP_DK_24/II 5/29/2020 5/31/2024 OTP_DK_25/II 5/29/2020 5/31/2025 OTP_DK_24/I 5/30/2019 5/31/2024 OTPX2023A 3/22/2013 3/24/2023 OTP_DK_28/II 3/31/2022 5/31/2028 OTP_DK_26/I 5/29/2020 5/31/2026 OTP_DK_29/II 3/31/2022 5/31/2029 OTP_DK_30/II 3/31/2022 5/31/2030 OTP_DK_29/I 5/31/2021 5/31/2029 OTPX2024B OTPX2024A OTPX2024C OTPX2023B 10/10/2014 10/16/2024 6/18/2014 6/21/2024 12/15/2014 12/20/2024 6/28/2013 6/26/2023 OTP_DK_31/I 3/31/2022 5/31/2031 OTP_DK_25/I 5/30/2019 5/31/2025 OTP_DK_27/I 5/29/2020 5/31/2027 OTP_DK_30/I 5/31/2021 5/31/2030 OTP_DK_32/I 3/31/2022 5/31/2032 Other 25,562 10,229 1,010 1,215 997 883 1,092 795 717 707 783 669 592 592 426 312 554 392 554 554 403 295 241 242 198 384 104 95 104 105 211 26,046 10,270 fix fix 1,215 indexed 1,160 discount 15.00 12.00 1.70 hedged discount discount discount discount discount discount discount discount discount discount discount indexed discount discount discount discount discount indexed indexed indexed indexed discount discount discount discount discount 992 862 826 719 710 658 631 586 581 572 411 410 394 372 372 350 341 378 310 309 260 228 97 88 85 59 211 hedged 0.70 1.30 0.60 0.60 hedged hedged hedged hedged Subtotal issued securities in HUF 51,017 50,503 Total 493,553 498,709 INTEGRATED ANNUAL REPORT 2023 317 OTP BANK IFRS REPORT (SEPARATE) NOTE 21: FINANCIAL LIABILITIES DESIGNATED AS FAIR VALUE THROUGH PROFIT OR LOSS (in HUF mn) Within one year: In HUF Over one year: In HUF Total Contractual amount outstanding 31 December 2023 31 December 2022 1,816 1,816 17,970 17,970 19,786 17,747 1,716 1,716 14,860 14,860 16,576 19,853 Interest rates on financial liabilities designated as fair value through profit or loss are as follows (%): Within one year: In HUF Over one year: In HUF 31 December 2023 31 December 2022 4.97%-9.97% 2,19-3.96% 4.83% 0,01%-4.63% Average interest on amounts due to banks in HUF 7.88% 3.06% Certain MFB refinanced loan receivables are categorised as fair value through profit or loss based on SPPI test. Related refinancing loans at the liability side are categorised as fair value through profit or loss based on fair value option due to accounting mismatch as provided by the IFRS 9 standard. NOTE 22: HELD FOR TRADING DERIVATIVE FINANCIAL LIABILITIES (in HUF mn) Negative fair value of held for trading derivative financial liabilities by deal types: Interest rate swaps Foreign currency swaps CCIRS and mark-to-market CCIRS Other derivative contracts Total 31 December 2023 31 December 2022 72,200 53,102 9,161 49,102 183,565 221,647 87,988 15,711 48,055 373,401 NOTE 23: FAIR VALUE OF DERIVATIVE FINANCIAL LIABLITIES DESIGNATED AS HEDGE ACCOUNTING (in HUF mn) Fair value of derivative financial liabilities designated as hedge accounting is detailed as follows: IRS designated as fair value hedge CCIRS designated as fair value hedge IRS designated as cash flow hedge Total 31 December 2023 31 December 2022 7,875 10,679 8,869 27,423 22,551 5,398 22,674 50,623 INTEGRATED ANNUAL REPORT 2023 318 OTP BANK IFRS REPORT (SEPARATE) NOTE 24: OTHER LIABILITIES1 AND PROVISIONS (in HUF mn) Other financial liabilities Liabilities from investment services Accrued expenses Accounts payable Liabilities due to short positions Liabilities from customer's credit card payments Other Other financial liabilities total Other non-financial liabilities Technical accounts Current income tax payable Social contribution Accrued expenses Other Other non-financial liabilities total 31 December 2023 31 December 2022 50,321 27,673 33,508 19,107 84,184 28,526 243,319 25,321 13,770 8,475 2,940 1,574 52,080 108,284 21,183 27,127 24,596 52,274 25,007 258,471 32,338 12,371 5,275 2,829 1,904 54,717 Other liabilities total 295,399 313,188 The provision on other liabilities, off-balance sheet commitments and contingent liabilities are detailed as follows: Provision for losses on other off-balance sheet commitments and contingent liabilities Provisions in accordance with IFRS 9 Provision for litigation Provision for retirement pension and severance pay Provision on other liabilities Provisions in accordance with IAS 37 Total 31 December 2023 31 December 2022 16,092 16,092 1,931 2,000 2,474 6,405 22,497 23,632 23,632 1,917 1,527 2,580 6,024 29,656 Movements in the provision for losses on commitments and contingent liabilities in accordance with IFRS 9 can be summarized as follows: Opening balance Provision for the period Release of provision for the period Use of provision FX revaluation Closing balance 31 December 2023 23,632 62,662 (50,882) (18,952) (368) 16,092 31 December 2022 17,768 49,698 (28,772) (15,385) 323 23,632 Movements in the provision for losses on commitments and contingent liabilities in accordance with IAS 37 can be summarized as follows: Opening balance Provision for the period Release of provision Use of provision FX revaluation Closing balance 31 December 2023 31 December 2022 6,024 11,563 (8,633) (2,420) (129) 6,405 3,759 8,128 (933) (5,138) 208 6,024 1 Other liabilities are expected to be recovered or settled no more than twelve months after the reporting period. INTEGRATED ANNUAL REPORT 2023 319 OTP BANK IFRS REPORT (SEPARATE) NOTE 25: SUBORDINATED BONDS AND LOANS (in HUF mn) Within one year In HUF In foreign currency Over one year: In HUF In foreign currency Total Interest rates on subordinated bonds and loans are as follows (%): 31 December 2023 31 December 2022 1,886 6,174 8,060 11,133 501,103 512,236 520,296 - 3,395 3,395 - 290,791 290,791 294,186 31 December 2023 31 December 2022 Subordinated bonds and loans denominated in foreign currency 2.9%-8.8% 2.9%-4.7% Average interest on subordinated bonds and loans denominated in HUF Average interest on subordinated bonds and loans denominated in foreign currency 5.51% 6.04% - 3.06% INTEGRATED ANNUAL REPORT 2023 320 OTP BANK IFRS REPORT (SEPARATE) NOTE 25: SUBORDINATED BONDS AND LOANS (in HUF mn) [continued] Subordinated loans and bonds are detailed as follows as at 31 December 2023: Type Name Date of issuance Date of maturity Issue price Currency Nominal value in FX million Nominal value in HUF million Amortised cost in Fx million Amortised cost in HUF million Subordinated bond XS0274147296 07/11/2006 Perpetual 99.38% EUR 231 88,409 234 89,381 Subordinated bond XS2022388586 15/07/2019 15/07/2029 99.74% EUR Subordinated bond XS2586007036 15/02/2023 15/05/2033 99.42% Discount bond Discount bond Discount bond Discount bond Discount bond Discount bond Discount bond Discount bond Discount bond Discount bond Discount bond Discount bond Discount bond Discount bond Discount bond Discount bond Discount bond Discount bond Discount bond Discount bond Discount bond Discount bond Discount bond Discount bond Discount bond Discount bond Total HU0000358924 HU0000359724 HU0000360508 HU0000358932 HU0000359732 HU0000360516 HU0000359740 HU0000360524 HU0000361597 HU0000359757 HU0000360532 HU0000361605 HU0000360540 HU0000361613 HU0000362553 HU0000360557 HU0000361621 HU0000362561 HU0000360565 HU0000361639 HU0000362579 HU0000361647 HU0000362587 HU0000361654 HU0000362595 HU0000362603 30/05/2019 31/05/2024 87.85% 29/05/2020 31/05/2024 94.79% 31/05/2021 31/05/2024 95.12% 30/05/2019 31/05/2025 83.86% 29/05/2020 31/05/2025 92.99% 31/05/2021 31/05/2025 92.54% 29/05/2020 31/05/2026 91.10% 31/05/2021 31/05/2026 90.02% 31/03/2022 31/05/2026 76.86% 29/05/2020 31/05/2027 89.05% 31/05/2021 31/05/2027 87.27% 31/03/2022 31/05/2027 72.13% 31/05/2021 31/05/2028 84.31% 31/03/2022 31/05/2028 67.89% 01/06/2023 31/05/2028 66.68% 31/05/2021 31/05/2029 81.23% 31/03/2022 31/05/2029 64.03% 01/06/2023 31/05/2029 63.21% 31/05/2021 31/05/2030 78.09% 31/03/2022 31/05/2030 60.38% 01/06/2023 31/05/2030 60.08% 31/03/2022 31/05/2031 56.88% 01/06/2023 31/05/2031 56.64% 31/03/2022 31/05/2032 53.52% 01/06/2023 31/05/2032 52.82% 01/06/2023 31/05/2033 49.02% USD HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF HUF 497 650 426 592 883 104 592 1,216 392 707 783 95 795 1,092 669 554 1,959 403 554 684 104 554 719 384 762 105 817 282 190,399 225,104 426 592 883 104 592 1,216 392 707 783 95 795 1,092 669 554 1,959 403 554 684 104 554 719 384 762 105 817 282 520,139 501 653 421 589 876 100 580 1,183 378 672 672 90 735 879 601 420 1,369 350 396 452 87 373 451 243 450 62 450 144 191,894 226,001 421 589 876 100 580 1,180 378 672 672 90 735 879 601 420 1,369 350 396 452 87 373 451 243 450 62 450 144 520,296 Interest conditions Current interest rate Three-month EURIBOR + 3%, variable (payable quarterly) Fixed 2.875% (payable annual) Fixed 8.75% (payable annual) 6.966% 2.875% 8.750% N.a. N.a. N.a. N.a. N.a. N.a. N.a. N.a. N.a. N.a. N.a. N.a. N.a. N.a. N.a. N.a. N.a. N.a. N.a. N.a. N.a. N.a. N.a. N.a. N.a. N.a. INTEGRATED ANNUAL REPORT 2023 321 OTP BANK IFRS REPORT (SEPARATE) NOTE 26: SHARE CAPITAL (in HUF mn) Authorized, issued and fully paid: Ordinary shares 31 December 2023 31 December 2022 28,000 28,000 The nominal value of the shares is HUF 100 per shares. All of the shares are ordinary shares representing the same rights to the shareholders. Furthermore there are no restrictions on the distribution of dividends and the repayment of capital. INTEGRATED ANNUAL REPORT 2023 322 OTP BANK IFRS REPORT (SEPARATE) NOTE 27: RETAINED EARNINGS AND RESERVES (in HUF mn) Based on the instructions of Act C of 2000 on accounting (“Act on Accounting”) financial statements of the Bank are prepared in accordance with IFRS as issued by the IASB as adopted by the EU. In 2023 dividend of HUF 84,000 million was paid out from the profit of the year 2022, which meant HUF 300 dividend per share payable to the shareholders. In 2024 dividend of HUF 150,000 million are expected to be proposed by the Management from the profit of the year 2023, which means HUF 535.71 dividend per share payable to the shareholders. Based on paragraph 114/B of Act on Accounting Equity Correlation Table is prepared and disclosed as a part of the explanatory notes for the reporting date by the Bank. Equity correlation table shall contain the opening and closing balances of the shareholder’s equity in accordance with IFRS, furthermore deducted from this the opening and closing balances of the specified equity elements. Equity correlation table shall contain also untied retained earnings available for the payment of dividends, covering retained earnings from the last financial year for which accounts have been adopted comprising net profit for the period of that financial year minus cumulative unrealized gains claimed in connection with any increase in the fair value of investment properties, as provided in IAS 40 - Investment Property, reduced by the cumulative income tax accounted for under IAS 12 - Income Taxes. Share capital Share capital is the portion of the Bank’s equity that has been obtained by the issue of shares in the corporation to a shareholder, usually for cash. Share-based payment reserve Share-based payment reserve represents the increase in the equity due to the goods or services were received by the Bank in an equity-settled share-based payment transaction, valued at the fair value of the goods or services received. Retained earnings Profit of previous years generated by the Bank that are not distributed to shareholders as dividends. Put option reserve OTP Bank Plc. and MOL Plc. entered into a share swap agreement in 16 April 2009, whereby OTP has changed 24,000,000 OTP ordinary shares for 5,010,501 „A series” MOL shares. The amended final maturity of the share swap agreement is 11 July 2027, until which any party can initiate cash or physical settlement of the transaction. Put option reserve represents the written put option over OTP ordinary shares were accounted as a deduction from equity at the date of OTP-MOL share swap transaction. Other comprehensive income Other comprehensive income comprises items of income and expense (including reclassification adjustments) that are not recognised in profit or loss as required or permitted by other IFRSs. General reserve The Bank shall place ten per cent of the after-tax profit of the year into general reserve prescribed by the Act CCXXXVII of 2013 on Credit Institutions and Financial Enterprises. The Bank is allowed to use general reserves only to cover operating losses arising from their activities. Tied-up reserve The tied-up reserve shall consist of sums tied up from the capital reserve and from the retained earnings. INTEGRATED ANNUAL REPORT 2023 323 OTP BANK IFRS REPORT (SEPARATE) NOTE 27: RETAINED EARNINGS AND RESERVES (in HUF mn) [continued] The equity correlation table of the Bank based on paragraph 114/B of Act on Accounting as at 31 December 2023: 31 December 2023 Closing balance Share Capital Capital reserve Share-based payment reserve Retained earnings and reserves Option reserve Treasury Shares Revaluation reserve Tied-up reserve Net profit for the year Total Components of Shareholder ’s equity in accordance with IFRS Other comprehensi ve income Option reserve Treasury shares Share based payments Net profit for the year reserve tied-up General and reserve Components of Shareholder ’s equity in accordance with paragraph 114/B of Act on Accounting 28,000 52 52,402 2,279,773 (55,468) (6,154) - - - - - - - - (55,468) (6,154) - - - 52,402 (52,402) - - - - 9,148 - - (9,148) - - - (654,988) (192,937) 55,468 - - 6,154 - - - - - - - - - - - - - - - - - - - - - - 654,988 192,937 - 2,298,605 - - - - - - 28,000 (9,168) - 1,440,996 - - (9,148) 192,937 654,988 2,298,605 INTEGRATED ANNUAL REPORT 2023 324 OTP BANK IFRS REPORT (SEPARATE) NOTE 27: RETAINED EARNINGS AND RESERVES (in HUF mn) [continued] The equity correlation table of the Bank based on paragraph 114/B of Act on Accounting as at 1 January 2023: 1 January 2023 Opening balance Treasury Shares Capital reserve Option reserve Share Capital Share-based payment reserve Retained earnings and reserves Revaluation reserve 28,000 52 49,110 1,661,907 (55,468) (2,724) - 52,933 - - (52,933) - - - - - - - (55,468) (2,724) - - - 49,110 (49,110) - - - - - - - (6,632) (118,568) 55,468 - - - - - 2,724 - - - - - - - - Tied-up reserve Net profit for the year Total - - - - - - - - - - - 6,632 118,568 - 1,680,877 - - - - - - Components of Shareholder’ s equity in accordance with IFRS Other comprehensiv e income Option reserve Treasury shares Share based payments Net profit for the year General reserve Components of Shareholder’ s equity in accordance with paragraph 114/B of Act on Accounting 28,000 (9,030) - 1,589,640 - - (52,933) 118,568 6,632 1,680,877 INTEGRATED ANNUAL REPORT 2023 325 OTP BANK IFRS REPORT (SEPARATE) NOTE 27: RETAINED EARNINGS AND RESERVES (in HUF mn) [continued] Calculated untied retained earnings in accordance with paragraph 114/B of Act on Accounting Retained earnings Net profit for the year Untied retained earnings Items of retained earnings and other reserves Retained earnings Capital reserve Option reserve Other reserves Fair value of financial instruments measured at fair value through other comprehensive income Share-based payment reserve Fair value of derivative financial instruments designated as cash- flow hedge Net profit for the period Retained earnings and other reserves 31 December 2023 31 December 2022 1,440,996 654,988 1,580,770 6,632 2,095,984 1,587,402 31 December 2023 1,440,996 52 (55,468) 192,937 31 December 2022 1,580,770 52 (55,468) 127,438 (5,639) 52,402 (3,509) 654,988 2,276,759 (43,723) 49,110 (9,210) 6,632 1,655,601 Fair value adjustment of securities at fair value through other comprehensive income Balance as at 1 January Change of fair value correction Deferred tax related to change of fair value correction Closing balance 31 December 2023 (82,906) 46,485 (3,841) (40,262) 31 December 2022 145 (88,350) 5,299 (82,906) Expected credit loss on securities at fair value through other comprehensive income Balance as at 1 January Increase of loss allowance Release of loss allowance Fx movement Closing balance 31 December 2023 29,161 3,401 (6,704) (1,513) 24,345 31 December 2022 1,174 33,946 (8,331) 2,372 29,161 Fair value changes of equity instruments as at fair value through other comprehensive income Balance as at 1 January Change of fair value correction Deferred tax related to change of fair value correction Transfer to retained earnings Closing balance 31 December 2023 10,022 3,307 (374) (2,677) 10,278 31 December 2022 7,327 3,631 (936) - 10,022 INTEGRATED ANNUAL REPORT 2023 326 OTP BANK IFRS REPORT (SEPARATE) NOTE 28: TREASURY SHARES (in HUF mn) Nominal value (ordinary shares) Carrying value at acquisition cost 31 December 2023 31 December 2022 57 6,154 35 2,724 The changes in the carrying value of treasury shares are due to repurchase and sale transactions on market authorised by the General Assembly. Change in number of shares: Number of shares as at 1 January Additions Disposals Number of shares at the end of the period Change in carrying value: Balance as at 1 January Additions Disposals Closing Balance 31 December 2023 31 December 2022 352,344 3,948,338 (3,729,436) 571,246 3,249,984 1,801,256 (4,698,896) 352,344 31 December 2023 31 December 2022 2,724 39,818 (36,388) 6,154 58,872 16,268 (72,416) 2,724 31 December 2023 31 December 2022 Face value of treasury shares held by OTP Group members 1,210 1,097 INTEGRATED ANNUAL REPORT 2023 327 OTP BANK IFRS REPORT (SEPARATE) NOTE 29: INTEREST INCOME AND EXPENSES (in HUF mn) Interest income accounted for using the effective interest rate method from / on Loans at amortised cost FVOCI securities Securities at amortised cost Placements with other banks Financial liabilities Amounts due from banks and balances with National Bank of Hungary Repo receivables Subtotal Income similar to interest income Loans mandatorily measured at fair value through profit or loss Swap and forward deals related to Placements with other banks Swap and forward deals related to Loans at amortised cost Swap and forward deals related to FVOCI securities Investment properties Subtotal Year ended 31 December 2023 Year ended 31 December 2022 457,472 50,838 129,054 206,280 398 345,696 37,435 1,227,173 51,132 600,959 125,151 18,655 9 795,906 297,727 39,988 92,948 204,479 20,098 56,204 10,235 721,679 35,927 273,322 60,744 7,230 8 377,231 Interest income total 2,023,079 1,098,910 Interest expense due to / from / on Amounts due to banks and deposits from the National Bank of Hungary and other banks Deposits from customers Leasing liabilities Liabilities from issued securities Subordinated bonds and loans Investment properties (depreciation) Financial assets Repo liabilities Swap transaction related to acquisitions Interest expense total 641,908 608,340 2,314 64,774 29,893 138 6,857 202,137 - 1,556,361 408,865 301,657 1,186 7,742 8,646 135 6,369 66,049 1,371 802,020 INTEGRATED ANNUAL REPORT 2023 328 OTP BANK IFRS REPORT (SEPARATE) NOTE 30: RISK COST (in HUF mn) Loss allowance of loans at amortised cost Loss allowance Release of loss allowance Loss allowance of sight deposits and placements with other banks Loss allowance Release of loss allowance Loss allowance of placements with other banks Loss allowance Release of loss allowance Loss allowance of FVOCI debt instruments Loss allowance Release of loss allowance Loss allowance of securities at amortised cost Loss allowance Release of loss allowance Provision on loan commitments and financial guarantees Provision for the period Release of provision Year ended 31 December 2023 Year ended 31 December 2022 249,194 (243,652) 5,542 245,183 (211,345) 33,838 11,767 (24,125) (12,358) 11,755 (13,555) (1,800) 3,401 (6,704) (3,303) 2,287 (10,863) (8,576) 62,662 (69,834) (7,172) 32,592 (20,838) 11,754 4,480 (2,385) 2,095 33,946 (8,331) 25,615 31,695 (4,072) 27,623 49,698 (44,157) 5,541 Change in the fair value attributable to changes in the credit risk of loans mandatorily measured at fair value through profit of loss Risk cost total 980 (11,872) (26,687) 94,594 INTEGRATED ANNUAL REPORT 2023 329 OTP BANK IFRS REPORT (SEPARATE) NOTE 31: NET PROFIT FROM FEES AND COMMISSIONS (in HUF mn) Income from fees and commissions: Fees and commissions related to lending Deposit and account maintenance fees and commissions Fees and commission related to the issued bank cards Fees and commissions related to security trading Fx margin Fees and commissions paid by OTP Mortgage Bank Ltd. Net insurance fee income Other Fees and commissions from contracts with customers Total Income from fees and commissions: Contract balances Year ended 31 December 2023 Year ended 31 December 2022 12,040 162,872 137,162 33,899 21,828 8,379 13,558 13,147 390,845 402,885 12,711 146,817 122,138 27,867 26,032 8,819 10,981 7,079 349,733 362,444 Year ended 31 December 2023 Year ended 31 December 2022 Receivables, which are included in ‘other assets’ Loss allowance 24,012 (616) 15,674 (512) Fee and commission expense Other fees and commissions related to issued bank cards Insurance fees Fees and commissions related to lending Fees and commissions related to security trading Fees and commissions relating to deposits Trust activities related to securities Postal fees Money market transaction fees and commissions Other Total Year ended 31 December 2023 Year ended 31 December 2022 63,941 715 5,320 2,497 2,850 2,324 223 205 680 78,755 53,179 783 5,267 789 2,417 2,096 223 166 1,167 66,087 Net profit from fees and commissions 324,130 296,357 INTEGRATED ANNUAL REPORT 2023 330 OTP BANK IFRS REPORT (SEPARATE) NOTE 32: GAINS AND LOSSES BY TRANSACTIONS (in HUF mn) Losses arising from derecognition of financial assets measured at amortised cost Gain from loans Loss from loans Gain from securities Loss from securities Other Total Additional information to Gains or losses from operating income: Foreign exchange (losses) and gains Gains from foreign exchange Loss from foreign exchange Margin gains Margin losses Total Net results on derivative instruments and hedge relationships Gains on FX spot, swap and option deals Losses from FX spot, swap and option deals Fees received related to option deals Fees paid related to option deals Gains on commodity deals Losses from commodity deals Gains on futures transactions Losses from futures transactions Losses from credit valuation adjustment related to FX spot, swap and option deals held for trading Losses from credit valuation adjustment related to commodity deals held for trading Total Gains / (losses) on financial instruments at fair value through profit or loss Gains on securities mandatorily measured at fair value through profit or loss Gains on loans mandatorily measured at fair value through profit or loss Losses on loans mandatorily measured at fair value through profit or loss Gains on financial liabilities designated at fair value through profit or loss Losses on financial liabilities designated at fair value through profit or loss Total Year ended 31 December 2023 Year ended 31 December 2022 2,760 (2,716) 152 (19,552) (351) (19,707) 485 (1,881) - (54,402) (397) (56,195) Year ended 31 December 2023 Year ended 31 December 2022 - (6,116) 8,157 (14,310) (12,269) 6,857 - 8,400 (14,716) 541 Year ended 31 December 2023 Year ended 31 December 2022 59,675 (52,428) 6,569 (6,554) 87,062 (83,504) 212 (230) 2,232 21 13,055 76,709 (67,882) 4,111 (5,073) 134,949 (132,288) 687 (402) (1,059) 165 9,917 Year ended 31 December 2023 Year ended 31 December 2022 2,570 100,436 (7,196) 766 (5,308) 91,268 2,688 21,205 (44,614) 4,509 (2,578) (18,790) INTEGRATED ANNUAL REPORT 2023 331 OTP BANK IFRS REPORT (SEPARATE) NOTE 32: GAINS AND LOSSES BY TRANSACTIONS (in HUF mn) [continued] Additional information to Gains or losses from operating income: [continued] Gains and (losses) on securities, net Interest income from held for trading securities Gains on held for trading securities Losses on held for trading securities Gains on FVOCI securities Losses on FVOCI securities Gains on derecognition of investments in subsidiaries Losses on derecognition of investments in subsidiaries Gains/losses from other securities Total Dividend income Distribution from investments in subsidiaries Distribution from held for trading securities Distribution from FVOCI equity instruments Total Year ended 31 December 2023 Year ended 31 December 2022 1,168 14,529 (6,588) 999 (489) 1,322 - (3,868) 7,073 3,556 11,599 (7,806) 8 (7,960) - - (10,002) (10,605) Year ended 31 December 2023 Year ended 31 December 2022 261,222 14,229 254 275,705 182,153 12,166 207 194,526 Total gains and losses from operating income (without other operating income) 374,832 175,589 For the year ended 31 December 2023 gains and losses attributable to the hedged risk on the hedged item and on the hedging instruments and also ineffectiveness in case of fair value hedge on amortised cost line items as follows Hedged items Hedging instrument Hedge ineffectiveness Fair value hedge (15,433) 2,855 (12,578) For the year ended 31 December 2022 gains and losses attributable to the hedged risk on the hedged item and on the hedging instruments and also ineffectiveness in case of fair value hedge on amortised cost line items as follows Hedged items Hedging instrument Hedge ineffectiveness Fair value hedge 6,750 (9,352) 2,602 INTEGRATED ANNUAL REPORT 2023 332 OTP BANK IFRS REPORT (SEPARATE) NOTE 33: OTHER OPERATING INCOME AND EXPENSES AND OTHER ADMINISTRATIVE EXPENSES (in HUF mn) Other operating income Year ended 31 December 2023 Year ended 31 December 2022 Repayment of extraordinary payments made to NDIF in previous years Other operating income from OTP Employee Stock Ownership Program (OTP ESOP) Intermediary and other services Income from lease of tangible assets Gains on IT services provided to subsidiaries Derecognition of financial liabilities at amortised cost Non-repayable assets received Gains on sale of tangible assets Income from written off receivables Gains on transactions related to property activities Gains on sale of receivables Other Total 10,738 4,739 2,547 1,223 1,155 716 423 1,225 257 113 - 3,048 26,184 - 4,429 2,716 1,186 1,021 985 443 267 249 237 - 2,242 13,775 Other operating expenses Year ended 31 December 2023 Year ended 31 December 2022 Release of loss allowance/(Loss allowance) on investments in subsidiaries Release of provision for off-balance sheet commitments and contingent liabilities Non-repayable assets contributed Release of loss allowance on other assets Financial support for sport association and organization of public utility Other Total Other administrative expenses: Personnel expenses: Wages Taxes related to personnel expenses Other personnel expenses Subtotal Depreciation and amortization Other administrative expenses: Taxes, other than income tax Services Fees payable to authorities and other fees Administration expenses, including rental fees Professional fees Advertising Subtotal Total 87,609 (471) (1,056) (3,576) (11,893) (7,023) 63,590 (93,513) (2,057) (1,397) (2,939) (16,344) (15,692) (131,942) Year ended 31 December 2023 Year ended 31 December 2022 141,650 20,172 33,582 195,404 50,814 139,629 86,272 25,384 7,813 11,382 11,438 281,918 528,136 110,646 16,460 27,197 154,303 46,738 167,834 74,383 21,674 7,477 9,320 10,301 290,989 492,030 INTEGRATED ANNUAL REPORT 2023 333 OTP BANK IFRS REPORT (SEPARATE) NOTE 34: INCOME TAX (in HUF mn) The Bank is presently liable for income tax at a rate of 9% of taxable income, local taxes at a rate of 2.3% of taxable revenue. A breakdown of the income tax expense is: Current tax expense Deferred tax (benefit)/expense Total A reconciliation of the deferred tax liability is as follows: Balance as at 1 January Deferred tax (expense)/ benefit Tax effect of fair value adjustment of FVOCI securities and ICES recognised in comprehensive income Closing balance A breakdown of the deferred tax liability is as follows: Provision for untaken leave Provision for termination benefits and jubilee Amounts relate to negative tax base Unused tax allowance Fair value adjustment of held for trading and securities at fair value through other comprehensive income Deferred tax asset Fair value adjustment of held for trading and securities at fair value through other comprehensive income Difference in depreciation and amortization Provision for developments Deferred tax liabilities Net deferred tax assets/(liabilities) 31 December 2023 31 December 2022 39,174 31,119 70,293 18,026 (31,664) (13,638) 31 December 2023 31 December 2022 35,742 (31,119) (4,215) 408 (1,507) 31,664 5,585 35,742 31 December 2023 31 December 2022 399 1,325 - - - 1,724 (55) (1,261) - (1,316) 408 323 900 19,424 12,103 4,230 36,980 - (1,193) (45) (1,238) 35,742 INTEGRATED ANNUAL REPORT 2023 334 OTP BANK IFRS REPORT (SEPARATE) NOTE 34: INCOME TAX (in HUF mn) [continued] A reconciliation of the income tax (income) / expense is as follows: Profit before income tax Income tax at statutory tax rate (9%) Income tax adjustments due to permanent differences are as follows: Share-based payment Deferred use of tax allowance Dividend income Use of tax allowance in the current year Amounts unenforceable by tax law Change due to accounting policy (Visa) Carryforward of unused tax losses Deferred tax asset due to unused tax allowance Correction due to local taxes classified as income taxes Local taxes Other Income tax Effective tax rate Current tax assets Current tax liabilities Net tax liabilities 31 December 2023 31 December 2022 725,281 65,275 (7,006) - 296 69 (24,449) 777 23 1,068 - - 7,196 21,545 (1,507) 70,293 265 43 (17,298) - (182) - (1,234) (12,102) - 16,793 77 (13,638) 9.7% 194.7% 31 December 2023 31 December 2022 - (14,393) (14,393) 1,569 (3,199) (1,630) INTEGRATED ANNUAL REPORT 2023 335 OTP BANK IFRS REPORT (SEPARATE) NOTE 34: INCOME TAX (in HUF mn) [continued] Global minimum tax The global minimum tax legislation has been enacted, or substantively enacted, in certain jurisdictions the OTP Group operates, mainly in the EU Member States. OTP Group is in scope of the enacted global minimum tax legislation. The legislation will be effective for the Group’s financial year beginning 1 January 2024 and introduces a minimum rate of effective taxation of 15%. The global minimum tax legislation has been adopted in Hungary in Act No. LXXXIV of 2023 on the top-up taxes ensuring a global minimum level of taxation and the amendment of related acts. From an accounting perspective, it is unclear if the global minimum tax rules create additional temporary differences, whether to remeasure deferred taxes for the global minimum tax rules and which tax rate to use to measure deferred taxes. In response to this uncertainty, IAS 12 ‘Income taxes’ has been amended to introduce a mandatory temporary exception to the requirements of IAS 12. Under the mandatory temporary exception, a company does not recognize or disclose information about deferred tax assets and liabilities related to the global minimum tax rules. The Bank applied the temporary exception for the year ended 31 December 2023. The Bank has performed an assessment of the Group’s potential exposure to top-up taxes under the global minimum tax rules. The assessment of the potential exposure to top-up taxes is based on the most recent information available regarding the financial performance of the group entities in the OTP Group. Based on the assessment, the Group has identified potential exposure to top-up taxes in respect of profits earned in Bulgaria, Hungary, Moldova and Serbia. The potential exposure comes from the constituent entities in these jurisdictions where the expected global minimum tax effective tax rate may be below 15% based on the currently available information. The global minimum tax effective tax rate may be lower in these jurisdictions generally due to the low nominal domestic tax rate. As for Hungary, it is difficult to reasonably estimate the global minimum tax effective tax for the following reasons. In Hungary, the most relevant taxes determining the global minimum tax effective tax rate are corporate income tax, local business tax and innovation contribution. Local business tax and innovation contribution (with a combined statutory rate of 2.3%) apply to profit categories significantly different from those considered for corporate income tax purposes (statutory rate of 9%). Therefore, the taxable income for corporate income tax purposes is significantly different and usually significantly lower than the taxable income for local business tax and innovation contribution purposes. The proportion of the different profit categories considered for corporate income tax and local business tax and innovation contribution purposes, respectively, in the total profit may vary year by year to a great extent raising difficulties with respect to the estimation of the global minimum tax effective tax rate with a reasonable certainty. The variation of the proportion of the various profit categories in the total profits may result in the global minimum tax effective tax rate being above 15% in one year and slightly below 15% in another. Furthermore, profits not subject to taxation can also impact on the global minimum tax effective tax rate. Had the global minimum tax legislation been effective for the current year, the estimated global minimum tax income taxes would be approximately HUF 11,100 million in respect of Bulgaria, HUF 2,000 million in respect of Hungary, HUF 450 million in respect of Moldova and HUF 300 million in respect of Serbia. In respect of Hungary, the one-off income from the changes in the fair value of the OTP Bank Plc shares held by the Employee Stock Ownership Program was excluded from the global minimum tax calculation. Based on the current status of the enactment of global minimum tax legislation, if top-up taxes arose in the jurisdictions potentially exposed to top-up taxes (Bulgaria, Hungary, Moldova and Serbia), OTP Bank Plc., being an ultimate parent entity, would be obliged to pay top-up taxes in respect of Moldova and Serbia. Any top-up taxes arising in respect of Bulgaria would be payable by the local entities in Bulgaria. As for Hungary, the Hungarian global minimum tax legislation provides for various options as to who is obliged to pay the Hungarian top-up (i.e., the Hungarian Group entities based on certain allocation ratios or OTP Bank Plc.). OTP group plans to choose the option where OTP Bank Plc pays the Hungarian top-up tax (if any). This decision may be revisited every year per the Hungarian global minimum legislation. INTEGRATED ANNUAL REPORT 2023 336 OTP BANK IFRS REPORT (SEPARATE) NOTE 35: LEASE (in HUF mn) The Bank as a lessee: Amounts recognised in profit and loss 31 December 2023 31 December 2022 Interest expense on lease liabilities Expense relating to short-term leases Expense relating to variable lease payments not included in the measurement of lease liabilities 2,314 2,065 1,662 1,186 1,945 1,386 Leasing liabilities by maturities: Within one year Over one year Total 31 December 2023 31 December 2022 7,595 60,687 68,282 5,944 35,520 41,464 An analysis of movement in the carrying amount of right-of-use assets by category is as follows: Gross carrying amount Balance as at 1 January 2022 Additions due to new contracts Derecognition due to matured contracts Change due to revaluation and modification Balance as at 31 December 2022 Additions due to new contracts Derecognition due to matured contracts Change due to revaluation and modification Balance as at 31 December 2023 Depreciation Balance as at 1 January 2022 Depreciation charge Derecognition due to matured contracts Balance as at 31 December 2022 Depreciation charge Derecognition due to matured contracts Balance as at 31 December 2023 Net carrying amount Balance as at 31 December 2022 Balance as at 31 December 2023 Right-of-use of real estate 31,081 27,206 (3,731) 2,806 57,362 26,426 (7,957) 4,293 80,124 13,869 7,315 (1,804) 19,380 7,991 (7,943) 19,428 37,982 60,696 Right-of-use of machinery and equipment Total 37 1,950 - - 1,987 3,012 (218) 1,749 6,530 18 69 - 87 936 (19) 1,004 1,900 5,526 31,118 29,156 (3,731) 2,806 59,349 29,438 (8,175) 6,042 86,654 13,887 7,384 (1,804) 19,467 8,927 (7,962) 20,432 39,882 66,222 INTEGRATED ANNUAL REPORT 2023 337 OTP BANK IFRS REPORT (SEPARATE) NOTE 36: FINANCIAL RISK MANAGEMENT (in HUF mn) A financial instrument is any contract that gives rise to a financial asset of one entity and a financial liability or equity instrument of another entity. Financial instruments may result in certain risks to the Bank. The most significant risks the Bank faces include: Credit risk 36.1. The Bank takes on exposure to credit risk which is the risk that a counter-party will be unable to pay amounts in full when due. The Bank structures the levels of credit risk it undertakes by placing limits on the amount of risk accepted in relation to one borrower, or banks of borrowers, and to geographical areas and loan types. Such risks are monitored on a periodical basis and subject to an annual or more frequent review. The exposure to any borrower including banks and brokers is further restricted by sublimit covering on- and off-balance sheet exposures and daily delivery risk limits in relation to trading items such as forward foreign exchange contracts. Actual exposures against limits are monitored daily. Exposure to credit risk is managed through regular analysis of the ability of borrowers and potential borrowers to meet interest and capital repayment obligations and by changing these lending limits when appropriate. Exposure to credit risk is partly managed obtaining collateral, corporate and personal guarantees. 36.1.1. Financial instruments by stages Defining the expected credit loss on individual and collective basis On individual basis: Individually assessed are the non-retail or micro- and small enterprise exposure of significant amount on a stand- alone basis: • • • exposure in stage 3, exposure in workout management purchased or originated credit-impaired instruments which are in accordance with the conditions mentioned above The calculation of impairment must be prepared and approved by the risk management functional areas. The calculation, all relevant factors (amortised cost, original and current EIR, contracted and expected cash flows (from business and/or collateral) for the individual periods of the entire lifecycle, other essential information enforced during the valuation) and the criteria thereof (including the factors underlying the classification as stage 3) must be documented individually. The expected credit loss of the exposure equals the difference of the receivable's AC (gross book value) on the valuation date and the present value of the receivable's expected cash flows discounted to the valuation date by the exposure's original effective interest rate (EIR) (calculated at the initial recognition, or in the case of variable rate, recalculated due to the last interest rate change). The estimation of the expected future cash flows should be forward looking, it must also contain the effects of the possible change of macroeconomic outlook. At least two scenarios must be used for the estimation of the expected cash flow. At least one scenarios should anticipate that realised cash flows will be significantly different from the contractual cash flows. Probability weights must be allocated to the individual scenarios. The estimation must reflect the probability of the occurrence and non-occurrence of the credit loss, even if the most probable result is the non-occurrence of the loss. On collective basis: The following exposures are subject to collective assessment: retail exposure irrespective of the amount, • • micro and small enterprise exposures irrespective of the amount, • • • all other exposure which are insignificant on a stand-alone basis and not part of the workout management, exposure which are not in stage 3, significant on a stand-alone basis, purchased or originated credit-impaired instruments which are in accordance with the conditions mentioned above. INTEGRATED ANNUAL REPORT 2023 338 OTP BANK IFRS REPORT (SEPARATE) NOTE 36: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 36.1. Credit risk [continued] 36.1.1. Financial instruments by stages [continued] In the collective impairment methodology credit risk and the change of credit risk can be correctly captured by understanding the risk characteristics of the portfolio. In order to achieve this the main risk drivers shall be identified and used to form homogeneous segments having similar risk characteristics. The segmentation is expected to stay stable from month to month however a regular (at least yearly) revision of the segmentation process should be set up to capture the change of risk characteristics. The segmentation must be performed separately for each parameter, since in each case different factors may have relevance. The Bank's Headquarters Group Reserve Committee stipulates the guidelines related to the collective impairment methodology at group level. In addition, it has right of agreement in respect of the risk parameters (PD -probability of default, LGD - loss given default, EAD – exposure at default) and segmentation criteria proposed by the group members. The review of the parameters must be performed at least annually and the results should be approved by the Group Reserve Committee. Local Risk Managements is responsible for parameter estimations and updates, macroeconomic scenarios are calculated by OTP Bank Headquarters for each subsidiary and each parameter. Based on the consensus proposal of Local Risk Management and OTP Bank Headquarters, the Group Reserve Committee decides on the modification of parameters (all parameters for impairment calculation). The impairment parameters should be backtested at least annually. The expected loss calculation should be forward looking, including forecasts of future economic conditions. This may be achieved by applying 3-5 different macroeconomic scenarios, which may be integrated in the PD, LGD and EAD parameters. INTEGRATED ANNUAL REPORT 2023 339 OTP BANK IFRS REPORT (SEPARATE) NOTE 36: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 36.1. Credit risk [continued] 36.1.1. Financial instruments by stages [continued] Gross carrying amount and accumulated loss allowance of financial assets at amortized cost and fair value through other comprehensive income by IFRS 9 stages as at 31 December 2023: Gross carrying amount / Notional amount Loss allowance Stage 1 Stage 2 Stage 3 Purchased or originated credit impaired Total Stage 1 Stage 2 Stage 3 Purchased or originated credit impaired Total Write-off Cash, amounts due from banks and balances with the National Bank of Hungary Placements with other banks Repo receivables Retail consumer loans Mortgage loans Municipal loans Corporate loans Loans at amortised cost FVOCI debt instruments Securities at amortised cost Other financial assets Total Loan commitments Financial guarantees Factoring loan commitments Bill of credit Loan commitments and financial guarantees total Carrying amount/ Exposure 2,708,232 2,702,433 201,658 572,912 53,996 102,003 3,952,448 4,681,359 538,350 2,710,848 115,499 13,658,379 1,976,476 1,995,500 365,440 8,586 7,232 320 41,172 103,152 6,952 9,421 - - 2,701,675 2,315 2,697,572 202,025 - 488,231 128,101 19,811 4,823 - 3,213,155 746,233 65,434 3,845,710 881,886 90,068 - 30,873 5,961 34,802 7,560 12,765,751 905,012 165,618 507,477 2,696,310 114,982 792 1,854,533 130,879 46,977 1,946,951 12,386 348,659 - 8,626 2,127 5,819 5,136 - - - - 1 1,988 - 9,121 11,110 - - 15 11,125 - - - - - 38 1,417 55,215 103,472 128 1,095 - 267 3,465 367 - 2,708,627 2,315 2,709,308 202,025 - 636,144 15,471 33,192 14,568 813 - 4,033,943 16,783 36,390 27,544 4,828,774 33,709 69,823 42,925 - 22,920 273 12,602 3,357 13,847,506 54,025 74,358 84,119 1,425 2,737,073 13,350 1,442 189 52 123,349 538,350 3,039 179 - 395 - 6,875 - - 367 1 63,232 1,219 1,469 778 81,495 958 147,415 - 24,345 - 26,225 7,850 970 213,472 12 1,987,539 1,999,747 366,181 8,626 6,153 2,020 482 40 4,206 412 53 - 704 1,815 206 - 4,362,093 8,695 4,671 2,725 - 11,063 4,247 - 741 - 40 - - 16,091 4,346,002 4,158,769 190,242 13,082 - - - - - - 22,637 22,637 - - - 22,637 - - - - - 340 INTEGRATED ANNUAL REPORT 2023 OTP BANK IFRS REPORT (SEPARATE) NOTE 36: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 36.1. Credit risk [continued] 36.1.1. Financial instruments by stages [continued] Gross carrying amount and accumulated loss allowance of financial assets at amortized cost and fair value through other comprehensive income by IFRS 9 stages as at 31 December 2022: Gross carrying amount / Notional amount Loss allowance Stage 1 Stage 2 Stage 3 Purchased or originated credit impaired Total Stage 1 Stage 2 Stage 3 Purchased or originated credit impaired Write-off Total Cash, amounts due from banks and balances with the National Bank of Hungary Placements with other banks Repo receivables Retail consumer loans Mortgage loans Municipal loans Corporate loans Loans at amortised cost FVOCI debt instruments Securities at amortised cost Other financial assets Total Loan commitments Financial guarantees Factoring loan commitments Bill of credit Loan commitments and financial guarantees total Carrying amount/ Exposure 1,092,198 2,899,829 246,529 556,062 62,587 81,083 4,125,308 4,825,040 779,253 3,282,373 86,438 13,211,660 1,840,521 1,863,476 371,866 12,285 45,912 81,856 1,062,246 31,305 2,906,852 10,247 - - 1,512 248,696 - 507,517 65,853 52,913 7,039 8,895 - 286 3,541,098 589,153 86,401 4,176,383 664,187 146,353 - 27,415 6,713 38,270 4,561 12,504,532 712,938 218,111 751,838 3,273,240 85,277 486 1,745,003 101,644 1,848,783 24,868 5,517 173 327,903 14,705 30,809 - 12,128 247 - - - 2 2,279 - 10,716 12,997 - - 18 13,015 - - - - - 57 1,010 64,125 82,142 872 1,233 - 1,093,551 481 2,918,611 16,037 2,167 - 1,512 248,696 - 626,285 15,229 17,670 37,323 1,116 - 4,227,368 22,068 39,153 39,334 4,999,920 38,364 57,051 77,773 - 24,399 300 13,804 2,088 369 13,448,596 84,992 59,825 119,576 4,762 3,318,223 21,746 1,435 179 49 779,253 90,342 186 - - 1,353 - 18,782 - 2,167 1 70,223 1,538 1,059 1,505 102,060 1,692 174,880 - 29,161 - 35,850 3,904 1,704 266,097 12 1,852,164 1,873,824 373,417 12,375 6,694 9,502 361 85 3,581 800 87 5 1,368 46 1,103 - 4,111,780 16,642 4,473 2,517 - 11,643 - 10,348 1,551 - 90 - - 23,632 4,088,148 3,933,817 141,464 36,499 - - - - - - 25,879 25,879 - - - 25,879 - - - - - 341 INTEGRATED ANNUAL REPORT 2023 OTP BANK IFRS REPORT (SEPARATE) NOTE 36: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 36.1. Credit risk [continued] 36.1.2. Financial instruments under simplified approach by day-past-due categories As at 31 December 2023 Without delay < 30 days 31 - 60 days 61 - 90 days > 91 days Closing balance Expected credit loss rate 0.72% 0.69% 5.17% 9.39% 21.06% 2.02% Gross value Loss allowance Net carrying value 161,963 1,173 163,136 8,459 58 8,517 968 50 1,018 309 29 338 11,307 2,381 13,688 183,006 3,691 186,697 As at 31 December 2022 Without delay < 30 days 31 - 60 days 61 - 90 days > 91 days Closing balance Expected credit loss rate 0.27% 0.77% 2.09% 5.75% 26.11% 1.82% Gross value Loss allowance Net carrying value 144,046 389 144,435 15,620 121 15,741 1,912 40 1,952 487 28 515 9,744 2,544 12,288 171,809 3,122 174,931 INTEGRATED ANNUAL REPORT 2023 342 OTP BANK IFRS REPORT (SEPARATE) NOTE 36: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 36.1. Credit risk [continued] 36.1.3. Changes in the Gross carrying amount and in the Loss allowance of financial assets at amortised cost and fair value through other comprehensive income by IFRS 9 stages Movement of gross carrying amount of loans at amortised cost Stage 1 Stage 2 Stage 3 POCI Total Gross amount as at 1 January 2022 Transfer to Stage 1 Transfer to Stage 2 Transfer to Stage 3 New financial assets originated or purchased Financial assets derecognised (other than write-offs) Write-offs Modification loss Gross amount as at 31 December 2022 Transfer to Stage 1 Transfer to Stage 2 Transfer to Stage 3 New financial assets originated or purchased Financial assets derecognised (other than write-offs) Write-offs Modification loss Gross amount as at 31 December 2023 3,501,643 128,623 (195,786) (34,487) 563,982 (125,232) 205,613 (41,649) 108,979 (3,391) (9,827) 76,136 2,684,856 249,182 44,325 (1,899,139) (70) (9,257) 4,176,383 125,054 (448,120) (24,935) (184,121) (354) (3,234) 664,187 (105,061) 461,067 (29,379) (60,292) (7,211) (2,366) 146,353 (19,993) (12,947) 54,314 2,227,406 200,034 28,678 (2,203,558) (61) (6,459) (306,780) (578) (1,604) (100,045) (5,338) (954) 3,845,710 881,886 90,068 13,418 - - - 291 (672) (40) - 12,997 - - - 1,163 (2,970) (80) - 11,110 4,188,022 - - - 2,978,654 (2,144,224) (7,675) (14,857) 4,999,920 - - - 2,457,281 (2,613,353) (6,057) (9,017) 4,828,774 Movement of loss allowance of loans at amortised cost Stage 1 Stage 2 Stage 3 POCI Total Loss allowance as at 1 January 2022 Transfer to Stage 1 Transfer to Stage 2 Transfer to Stage 3 Net remeasurement of loss allowance New financial assets originated or purchased Financial assets derecognised (other than write- offs) Unwind of discount Write-offs Loss allowance as at 31 December 2022 Transfer to Stage 1 Transfer to Stage 2 Transfer to Stage 3 Net remeasurement of loss allowance New financial assets originated or purchased Financial assets derecognised (other than write- offs) Unwind of discount Write-offs Loss allowance as at 31 December 2023 29,361 13,705 (2,058) (738) (14,906) 22,665 (9,595) - (70) 38,364 21,673 (5,037) (497) (21,553) 14,620 (13,800) - (61) 33,709 67,272 (12,361) 6,779 (6,414) 5,886 7,284 (11,041) - (354) 57,051 (9,755) 12,425 (3,906) 13,435 8,468 (7,317) - (578) 69,823 57,087 (1,344) (4,721) 7,152 23,898 6,955 (8,942) 4,899 (7,211) 77,773 (11,918) (7,388) 4,403 1,920 4,717 (26,425) 5,181 (5,338) 42,925 1,837 - - - (69) 14 (90) 40 (40) 1,692 - - - (701) 14 (47) 80 (80) 958 155,557 - - - 14,809 36,918 (29,668) 4,939 (7,675) 174,880 - - - (6,899) 27,819 (47,589) 5,261 (6,057) 147,415 INTEGRATED ANNUAL REPORT 2023 343 OTP BANK IFRS REPORT (SEPARATE) NOTE 36: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 36.1. Credit risk [continued] 36.1.3. Changes in the Gross carrying amount and in the Loss allowance of financial assets at amortised cost and fair value through other comprehensive income by IFRS 9 stages [continued] Movement of gross carrying amount of loan commitments and financial guarantees Stage 1 Stage 2 Stage 3 Total Gross amount as at 1 January 2022 Transfer to Stage 1 Transfer to Stage 2 Transfer to Stage 3 New financial assets originated or purchased Decrease Gross amount as at 31 December 2022 Transfer to Stage 1 Transfer to Stage 2 Transfer to Stage 3 New financial assets originated or purchased Decrease Gross amount as at 31 December 2023 3,549,739 27,955 (114,601) (17,137) 1,344,993 (857,132) 3,933,817 60,083 (158,404) (9,460) 1,195,949 (863,217) 77,568 (27,324) 114,978 (1,704) 55,461 (77,515) 141,464 (58,857) 159,071 (2,028) 10,373 (631) (377) 18,841 15,484 (7,191) 36,499 (1,225) (667) 11,488 3,637,680 - - - 1,415,938 (941,838) 4,111,780 - - - 64,939 (114,347) 1,451 (34,464) 1,262,339 (1,012,027) 4,158,768 190,242 13,082 4,362,092 Movement of loss allowance of loan commitments and financial guarantees Stage 1 Stage 2 Stage 3 Total Loss allowance as at 1 January 2022 Transfer to Stage 1 Transfer to Stage 2 Transfer to Stage 3 Net remeasurement of loss allowance New financial assets originated or purchased Decrease Loss allowance as at 31 December 2022 Transfer to Stage 1 Transfer to Stage 2 Transfer to Stage 3 Net remeasurement of loss allowance New financial assets originated or purchased Decrease Loss allowance as at 31 December 2023 10,669 2,095 (442) (21) 2,148 3,933 (1,740) 16,642 2,410 (787) (26) (10,128) 2,985 (2,406) 8,690 4,749 (1,929) 542 (124) 1,020 602 (387) 4,473 (1,888) 1,022 (242) 1,584 514 (792) 4,671 2,350 (166) (100) 145 1,052 78 (842) 2,517 (522) (235) 268 17,768 - - - 4,220 4,613 (2,969) 23,632 - - - 1,669 (6,875) 212 (1,178) 3,711 (4,376) 2,731 16,092 INTEGRATED ANNUAL REPORT 2023 344 OTP BANK IFRS REPORT (SEPARATE) NOTE 36: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 36.1. Credit risk [continued] 36.1.3. Changes in the Gross carrying amount and in the Loss allowance of financial assets at amortised cost and fair value through other comprehensive income by IFRS 9 stages [continued] Movement of gross carrying amount of cash, amounts due from banks and balances with the National Bank of Hungary Stage 1 Stage 2 Total Gross amount as at 1 January 2022 Transfer to Stage 2 New financial assets originated or purchased Financial assets derecognised (other than write-offs) Gross amount as at 31 December 2022 New financial assets originated or purchased Financial assets derecognised (other than write-offs) Gross amount as at 31 December 2023 475,130 (13) - 13 475,130 - 2,881,995 31,292 2,913,287 (2,294,866) - (2,294,866) 1,062,246 31,305 1,093,551 14,858,652 137 14,858,788 (13,219,223) (24,490) (13,243,712) 2,701,675 6,952 2,708,627 Movement of loss allowance of cash, amounts due from banks and balances with the National Bank of Hungary Stage 1 Stage 2 Total Loss allowance as at 1 January 2022 Net remeasurement of loss allowance New financial assets originated or purchased Financial assets derecognised (other than write- offs) Loss allowance as at 31 December 2022 Transfer to Stage 2 Net remeasurement of loss allowance New financial assets originated or purchased Financial assets derecognised (other than write- offs) Loss allowance as at 31 December 2023 185 104 291 (99) 481 - 46 30 (290) 267 - 621 251 - 872 - (744) - - 128 185 725 542 (99) 1,353 - (698) 30 (290) 395 Movement of gross carrying amount of placements with other banks Gross amount as at 1 January 2022 Transfer to Stage 2 New financial assets originated or purchased Financial assets derecognised (other than write-offs) Gross amount as at 31 December 2022 New financial assets originated or purchased Financial assets derecognised (other than write-offs) Gross amount as at 31 December 2023 Stage 1 Stage 2 Stage 3 Total 2,573,226 (8,855) 2,894,611 (2,552,130) - 8,855 2,006 (614) 1,476 - 36 - 2,574,702 - 2,896,653 (2,552,744) 2,906,852 10,247 1,512 2,918,611 1,441,924 9,986 (1,651,204) (10,813) 887 (84) 1,452,797 (1,662,100) 2,697,572 9,421 2,315 2,709,308 INTEGRATED ANNUAL REPORT 2023 345 OTP BANK IFRS REPORT (SEPARATE) NOTE 36: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 36.1. Credit risk [continued] 36.1.3. Changes in the Gross carrying amount and in the Loss allowance of financial assets at amortised cost and fair value through other comprehensive income by IFRS 9 stages [continued] Movement of loss allowance of placements with other banks Loss allowance as at 1 January 2022 Transfer to Stage 2 Net remeasurement of loss allowance New financial assets originated or purchased Financial assets derecognised (other than write- offs) Loss allowance as at 31 December 2022 Net remeasurement of loss allowance New financial assets originated or purchased Financial assets derecognised (other than write- offs) Loss allowance as at 31 December 2023 Stage 1 Stage 2 Stage 3 Total 6,014 (71) 1,261 14,166 (5,333) 16,037 (9,159) 1,418 (4,831) 3,465 - 71 1,149 13 - 1,233 3 1,091 (1,232) 1,095 1,476 - 36 - - 1,512 (84) 887 - 2,315 7,490 - 2,446 14,179 (5,333) 18,782 (9,240) 3,396 (6,063) 6,875 Movement of gross carrying amount of repo receivables Loss allowance as at 1 January 2022 New financial assets originated or purchased Financial assets derecognised (other than write-offs) Loss allowance as at 31 December 2022 New financial assets originated or purchased Financial assets derecognised (other than write-offs) Loss allowance as at 31 December 2023 Stage 1 Total 33,710 33,710 769,374 769,374 (554,388) (554,388) 248,696 248,696 1,808,640 1,808,640 (1,855,311) (1,855,311) 202,025 202,025 Movement of loss allowance of repo receivables Loss allowance as at 1 January 2022 New financial assets originated or purchased Financial assets derecognised (other than write-offs) Loss allowance as at 31 December 2022 New financial assets originated or purchased Financial assets derecognised (other than write-offs) Loss allowance as at 31 December 2023 Stage 1 Total 72 4,480 (2,385) 2,167 1,825 (2,167) 367 72 4,480 (2,385) 2,167 1,825 (2,167) 367 Movement of gross carrying amount of securities at amortised cost Stage 1 Stage 2 Stage 3 Total Gross amount as at 1 January 2022 Transfer to Stage 3 New financial assets originated or purchased Financial assets derecognised (other than write-offs) Gross amount as at 31 December 2022 Transfer to Stage 1 Transfer to Stage 2 New financial assets originated or purchased Financial assets derecognised (other than write-offs) Loss allowance as at 31 December 2023 3,064,500 (34,057) 717,463 (474,666) 3,273,240 1,403 (1,203) 199,101 (776,230) 2,696,311 13,223 - 1,591 (8,101) 6,713 (1,403) 1,203 3 (554) 5,961 - 34,057 4,213 - 38,270 - - - (3,468) 34,802 INTEGRATED ANNUAL REPORT 2023 3,077,723 - 723,267 (482,767) 3,318,223 - - 199,104 (780,253) 2,737,074 346 OTP BANK IFRS REPORT (SEPARATE) NOTE 36: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 36.1. Credit risk [continued] 36.1.3. Changes in the Gross carrying amount and in the Loss allowance of financial assets at amortised cost and fair value through other comprehensive income by IFRS 9 stages [continued] Movement of loss allowance of securities at amortised cost Loss allowance as at 1 January 2022 Transfer to Stage 3 Net remeasurement of loss allowance New financial assets originated or purchased Financial assets derecognised (other than write-offs) Loss allowance as at 31 December 2022 Net remeasurement of loss allowance New financial assets originated or purchased Financial assets derecognised (other than write-offs) Loss allowance as at 31 December 2023 Stage 1 Stage 2 Stage 3 Total 5,882 (48) 13,564 2,972 (624) 21,746 (5,424) 163 (3,135) 13,350 803 - (18) 7 (492) 300 (27) - - 273 - 48 13,756 6,685 - 27,302 - 2,979 - 13,804 (1,202) (1,116) 35,850 (6,653) - 163 - 12,602 (3,135) 26,225 Movement of gross carrying amount of FVOCI debt instruments Loss allowance as at 1 January 2022 Transfer to Stage 3 New financial assets originated or purchased Financial assets derecognised (other than write- offs) Loss allowance as at 31 December 2022 New financial assets originated or purchased Financial assets derecognised (other than write- offs) Loss allowance as at 31 December 2023 Stage 1 Stage 3 Total 624,801 (27,415) 423,279 (268,827) 751,838 164,182 (408,543) 507,477 - 27,415 - - 27,415 3,480 (21) 30,873 624,801 - 423,279 (268,827) 779,253 167,662 (408,564) 538,350 Movement of loss allowance of FVOCI debt instruments Loss allowance as at 1 January 2022 Transfer to Stage 3 Net remeasurement of loss allowance New financial assets originated or purchased Financial assets derecognised (other than write-offs) Loss allowance as at 31 December 2022 Net remeasurement of loss allowance New financial assets originated or purchased Financial assets derecognised (other than write-offs) Loss allowance as at 31 December 2023 Stage 1 Stage 3 Total 1,174 (49) 1,741 2,144 (248) 4,762 (1,741) 172 (1,768) 1,425 - 49 24,350 - - 24,399 (1,479) - - 22,920 1,174 - 26,091 2,144 (248) 29,161 (3,220) 172 (1,768) 24,345 INTEGRATED ANNUAL REPORT 2023 347 OTP BANK IFRS REPORT (SEPARATE) NOTE 36: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 36.1. Credit risk [continued] 36.1.4. Loan portfolio by internal ratings 31 December 2023 Internal rating grade High grade (1-4) Medium grade (5-7) Low grade (8-9) Non performing Total Internal rating grade High grade (1-4) Medium grade (5-7) Low grade (8-9) Non performing Total 31 December 2022 Internal rating grade High grade (1-4) Medium grade (5-7) Low grade (8-9) Non performing Total Internal rating grade High grade (1-4) Medium grade (5-7) Low grade (8-9) Non performing Total Stage1 1,748,019 2,030,681 67,010 - 3,845,710 Stage1 9,485 19,488 4,736 - 33,709 Stage1 1,891,381 2,229,142 55,863 - 4,176,386 Stage1 6,965 28,937 2,462 - 38,364 Gross carrying amount Stage3 POCI Stage2 Total 155,527 572,339 154,020 - 881,886 - - - 90,068 90,068 275 1,903,821 9,136 2,612,156 221,225 195 1,504 91,572 11,110 4,828,774 Accumulated loss allowance POCI Stage3 Stage2 8,791 39,153 21,879 - 69,823 - - - 42,925 42,925 3 462 6 487 958 Gross carrying amount Stage3 POCI Stage2 Total 18,279 59,103 26,621 43,412 147,415 Total 180,426 384,237 99,521 - 664,184 - - - 146,353 146,353 214 2,072,021 10,664 2,624,043 155,692 308 1,811 148,164 12,997 4,999,920 Accumulated loss allowance POCI Stage3 Stage2 17,509 25,419 14,123 - 57,051 - - - 77,773 77,773 3 1,115 18 556 1,692 Total 24,477 55,471 16,603 78,329 174,880 INTEGRATED ANNUAL REPORT 2023 348 OTP BANK IFRS REPORT (SEPARATE) NOTE 36: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 36.1. Credit risk [continued] 36.1.5. Loan portfolio by countries An analysis of carrying amount of the non-qualified and qualified gross loan portfolio by country is as follows: Country Hungary Malta Bulgaria Slovenia Serbia Croatia Romania France Ukraine Belgium Other Loans, placements with other banks and repo receivables at amortised cost total Hungary Other Loans at fair value total Loans, placements with other banks and repo receivables total 31 December 2023 31 December 2022 Gross loan and placements with other banks portfolio Loss allowance Gross loan and placements with other banks portfolio Loss allowance 5,406,144 647,521 351,368 245,018 243,010 195,198 149,356 123,582 83,328 55,535 240,047 7,740,107 934,824 24 934,848 (126,770) (1,220) (3,123) (1,520) (3,697) (433) (3,206) (84) (1,579) (154) (12,871) (154,657) - - - 5,651,445 772,898 272,449 101,842 251,812 149,993 197,255 255,918 86,329 38,227 389,059 8,167,227 793,228 14 793,242 (147,446) (3,857) (10,736) (261) (6,204) (1,424) (3,741) (969) (2,393) (107) (18,691) (195,829) - - - 8,674,955 (154,657) 8,960,469 (195,829) 36.1.6. Loan portfolio classification by economic activities Loans at amortised cost by economic activities 31 December 2023 31 December 2022 Retail Agriculture, forestry and fishing Manufacturing, mining and quarrying and other industry Construction Wholesale and retail trade, transportation and storage accommodation and food service activities Information and communication Financial and insurance activities Real estate activities Professional, scientific, technical, administration Public administration, defence, education, human health and social work activities Other services Total Gross amount 758,426 215,325 492,620 202,542 Loss allowance 66,372 5,649 14,746 8,896 Gross amount 645,496 211,875 587,190 231,015 Loss allowance 71,024 6,025 18,211 5,580 733,631 24,086 1,215,215 503,510 242,818 119,196 321,405 4,828,774 17,259 618 7,965 17,113 4,106 833,618 25,404 1,183,848 471,772 231,335 1,704 2,987 147,415 99,593 478,774 4,999,920 18,674 1,027 14,903 10,995 3,864 1,592 22,985 174,880 INTEGRATED ANNUAL REPORT 2023 349 OTP BANK IFRS REPORT (SEPARATE) NOTE 36: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 36.1. Credit risk [continued] 36.1.7. Collaterals The collateral value held by the Bank by collateral types is as follows (total collateral value). The collaterals cover loans as well as off-balance sheet exposures. Types of collateral Mortgages Guarantees and warranties Deposit from this: Cash Securities Other Total 31 December 2023 1,977,401 1,961,382 214,085 94,486 119,599 147 4,153,015 31 December 2022 1,859,713 2,082,418 174,247 95,836 78,411 254 4,116,632 The collateral value held by the Bank by collateral types is as follows (to the extent of the exposures). The collaterals cover loans as well as off-balance sheet exposures. Types of collateral Mortgage Guarantees and warranties Deposit from this: Cash Securities Other Total 31 December 2023 1,523,976 1,662,645 145,591 89,211 56,380 90 3,332,302 31 December 2022 1,445,244 1,755,474 133,000 84,225 48,775 254 3,333,972 The coverage level of loan portfolio to the extent of the exposures increased from 42,1% to 44,21% as at 31 December 2023, while the coverage to the total collateral value decreased from 51,99% to 55,09%. The collateral value (total collateral value) held by the Bank related to impaired loan portfolio (Stage 3 and POCI loans) is as follows: For the year ended 31 December 2023 Retail consumer loans Mortgage loans Corporate loans Total For the year ended 31 December 2022 Retail consumer loans Mortgage loans Corporate loans Total Gross carrying amount Loss allowance Carrying amount Collateral value 19,812 6,811 74,555 101,178 (14,569) (992) (28,322) (43,883) 5,243 5,819 46,233 57,295 644 33,515 82,595 116,754 Gross carrying amount Loss allowance Carrying amount Collateral value 52,915 9,318 97,117 159,350 (37,324) (1,302) (40,839) (79,465) 15,591 8,016 56,278 79,885 30 40,796 93,399 134,225 INTEGRATED ANNUAL REPORT 2023 350 OTP BANK IFRS REPORT (SEPARATE) NOTE 36: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 36.1. Credit risk [continued] 36.1.7. Collaterals [continued] Maximum exposure to credit risk as at 31 December 2023 31 December 2023 Cash, amounts due from banks and Maximum exposure to credit risk Cash Securities Guarantees Property Other Offsetting arrangements Surplus Collateral total Net exposure Coverage ECL Fair value of collateral balances with the National Bank of Hungary Placements with other banks Repo receivables Retail consumer loans Mortgage loans Municipal loans Corporate loans 2,708,627 2,709,308 202,025 636,144 55,215 103,472 6,387,663 7,182,494 Loans at amortised cost Securities at amortised cost 2,737,073 Financial assets at amortised cost total 15,539,527 218,427 Derivative financial assets 27,804 Held-for-trading financial assets 32,932 mFVTPL securities mFVTPL loans 934,848 Financial assets at fair value through - - - 1,621 - 1 42,390 44,012 - 44,012 76,853 - - - profit or loss total FVOCI debt instruments FVOCI debt instruments total Financial assets total Financial guarantees Accreditive Off-balance sheet items total 1,214,011 538,350 538,350 76,853 - - 17,291,888 120,865 1,999,747 8,626 2,008,373 47,241 - 47,241 - - 220,654 204 - - 255,404 255,608 - 476,262 - - - - - - - 476,262 1,801 - 1,801 - - - 1,941 2,515 9,191 - - - 16,620 386,730 11,913 903,666 2,599,109 917,313 3,014,372 - 917,313 3,014,372 - - - - - - - 865,054 - 865,054 - - - - - 1,782,367 3,014,372 19,442 - 19,442 157,085 - 157,085 - - - - - - 242 242 - 242 - - - - - - - 242 - - - - - - - - (21,868) - (7,128) - (334,122) (5,990) - - (1,704,294) - (2,051,534) - - - (2,073,402) - - - (44,555) 60,721 - - - - - 198,786 13,258 55,123 15,115 2,096,517 2,180,013 - 2,378,799 137,574 - - 820,499 2,708,627 2,709,308 3,239 622,886 92 88,357 4,291,146 5,002,481 2,737,073 13,160,728 80,853 27,804 32,932 114,349 60,721 - - (44,555) - - 60,721 (2,117,957) 958,073 - - 3,336,872 255,938 538,350 538,350 13,955,016 - - - (44,554) - (44,554) 181,015 - 181,015 1,818,732 8,626 1,827,358 0% 0% 98% 2% 100% 15% 33% 30% 0% 15% 63% 0% 0% 88% 79% 0% 0% 19% 9% 0% 9% 395 6,875 367 63,232 1,219 1,469 93,299 159,219 26,225 193,081 - - - - - 24,345 24,345 217,426 4,247 40 4,287 Total 19,300,261 168,106 478,063 1,801,809 3,171,457 242 60,721 (2,162,511) 3,517,887 15,782,374 18% 221,713 INTEGRATED ANNUAL REPORT 2023 351 OTP BANK IFRS REPORT (SEPARATE) NOTE 36: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 36.1. Credit risk [continued] 36.1.7. Collaterals [continued] Maximum exposure to credit risk as at 31 December 2022 31 December 2022 Cash, amounts due from banks and Maximum exposure to credit risk Cash Securities Guarantees Property Other Offsetting arrangements Surplus Collateral total Net exposure Coverage ECL Fair value of collateral balances with the National Bank of Hungary Placements with other banks Repo receivables Retail consumer loans Mortgage loans Municipal loans Corporate loans 1,093,551 2,918,611 248,696 626,285 64,125 82,142 6,452,949 7,225,501 Loans at amortised cost Securities at amortised cost 3,318,223 Financial assets at amortised cost total 14,804,582 351,939 Derivative financial assets 74,795 Held-for-trading financial assets 30,498 mFVTPL securities mFVTPL loans 793,242 Financial assets at fair value through - - - 3,256 - 1 32,658 35,915 - 35,915 90,551 - - - profit or loss total FVOCI debt instruments FVOCI debt instruments total Financial assets total Financial guarantees Accreditive Off-balance sheet items total 1,250,474 779,253 779,253 90,551 - - 16,834,309 126,466 1,873,824 12,375 1,886,199 47,628 - 47,628 - - 263,052 3,521 - - 224,172 227,693 - 490,745 - - - - - - - 490,745 1,392 - 1,392 - - - 4,639 2,788 11,234 - - - 17,514 378,794 9,813 1,047,739 2,415,367 1,066,400 2,821,488 - 1,066,400 2,821,488 - - - - - - - 814,544 - 814,544 - - - - - 1,880,944 2,821,488 19,595 - 19,595 50,382 - 50,382 - - - - - - 13 13 - 13 - - - - - - - 13 - - - - - - - - (22,355) - (20,839) - (317,578) (4,713) - - (1,649,512) - (1,992,642) - - - (2,014,997) - - - (80,161) 103,014 - - - - - 240,697 8,091 64,004 16,335 2,070,437 2,158,867 - 2,399,564 193,565 - - 734,383 1,093,551 2,918,611 7,999 618,194 121 65,807 4,382,512 5,066,634 3,318,223 12,405,018 158,374 74,795 30,498 58,859 103,014 - - (80,161) - - 103,014 (2,095,158) 927,948 - - 3,327,512 322,526 779,253 779,253 13,506,797 - - - (63,330) - (63,330) 55,667 - 55,667 1,818,157 12,375 1,830,532 0% 0% 97% 1% 100% 20% 32% 30% 0% 16% 55% 0% 0% 93% 74% 0% 0% 20% 3% 0% 3% 1,353 18,782 2,167 70,223 1,538 1,059 115,254 188,074 35,850 246,226 - - - - - 29,161 29,161 275,387 10,348 90 10,438 Total 18,720,508 174,094 492,137 1,900,539 2,871,870 13 103,014 (2,158,488) 3,383,179 15,337,329 18% 285,825 INTEGRATED ANNUAL REPORT 2023 352 OTP BANK IFRS REPORT (SEPARATE) NOTE 36: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 36.1. Credit risk [continued] 36.1.7. Collaterals Returns from realization of collaterals taken into possession by types of collateral Types of collateral Real estate Guarantee Bail Other Proceeds from enforcement of collaterals 36.1.8. Restructured loans 31 December 2023 178 25,509 - 80 25,767 31 December 2022 203 30,863 140 236 31,442 Consumer loans Mortgage loans Corporate loans SME loans Municipal loans Total 31 December 2023 31 December 2022 Gross portfolio 12,757 1,829 103,897 21,555 75 140,114 Loss allowance Gross portfolio 22,947 6,342 181,496 40,422 - 251,208 (7,064) (65) (5,312) (1,508) (1) (13,949) Loss allowance (6,279) (114) (21,820) (2,951) - (31,165) Restructured portfolio definition The forborne definition used by the Bank is based on EU 2015/227 regulation. Restructuring (forbearance) is a modification of the contract – initiated by either the client or the bank – that provides a concession or allowance towards the client in respect to the client’s current or future financial difficulties. The table of restructured loans contains exposures classified as performing forborne. An exposure is considered performing forborne if the conditions of the non-performing status are not met at the time of the restructuring, or the exposure fulfilled the requirements of the minimum one-year cure period as non-performing forborne. The loan volume of Hungarian entities classified as performing forborne exclusively due to moratoria participation decreased significantly due the expiration of the probation period for retail exposures. INTEGRATED ANNUAL REPORT 2023 353 OTP BANK IFRS REPORT (SEPARATE) NOTE 36: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 36.1. Credit risk [continued] 36.1.9. Financial instruments by rating categories1 Held-for-trading securities as at 31 December 2023 Government bonds Other bonds Investment fund units Hungarian government discounted Treasury Bills Shares Mortgage bonds Total Held-for-trading securities as at 31 December 2022 Government bonds Other bonds Investment fund units Hungarian government discounted Treasury Bills Shares Mortgage bonds Total A2 A3 Aa2 Aa3 Aaa B1 Ba1 Ba2 Ba3 Baa1 Baa2 Baa3 N/A 532 - - - - 23 - - - - - - 56 33 23 - 588 33 46 - - - - - - 52 - 52 27 - - - - - 27 625 - - - - - 625 - - - - 39 - 39 540 - - - - - 540 - - - - 4 - 4 - - - - 17 - 17 19,695 2,212 - 71 20 - 21,998 910 - 40 2,185 320 - 267 95 968 2,867 - - 2 16 Total 22,352 4,437 320 71 513 111 27,804 A1 A2 A3 Aa2 Aa3 Aaa Ba1 - 1 - - - - 1 - 346 - - - - - - - 20 - - 20 346 - 197 - - - - - - 42 47 - 42 244 - - - - 29 - 29 Ba2 - 3,669 - - - - - - 2 39 - - 39 3,671 - Ba3 Baa1 Baa2 Baa3 N/A - - - - 4 - 4 - - - - 15 - 15 62,947 1,627 - 4,785 24 11 69,394 362 117 - - - - 479 - 3 274 - 163 71 511 Total 67,521 1,748 274 4,785 385 82 74,795 Securities mandatorily measured at fair value through profit or loss as at 31 December 2023 Government bonds Mortgage bonds Total N/A 31,124 1,808 32,932 Total 31,124 1,808 32,932 1 Moody’s ratings INTEGRATED ANNUAL REPORT 2023 354 OTP BANK IFRS REPORT (SEPARATE) NOTE 36: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 36.1. Credit risk [continued] 36.1.9. Financial instruments by rating categories1 Securities mandatorily measured at fair value through profit or loss as at 31 December 2022 Government bonds Mortgage bonds Total N/A 29,029 1,469 30,498 Total 29,029 1,469 30,498 FVOCI securities as at 31 December 2023 A1 Ba1 Ba2 Baa1 660 59,793 Baa2 - 6,259 4,082 144,857 - - - - - 3,840 24,424 235 - - - - - - - 60,453 3,840 30,683 4,082 145,092 - - - - Baa3 N/A WR 2,654 231,895 - - - 234,549 - 8,881 19,896 1 21,177 49,955 30,873 - - - - 30,873 Total 189,385 300,569 48,160 236 21,177 559,527 A1 A3 Ba1 Ba2 Baa1 734 42,407 Baa2 - 5,971 3,941 136,671 - - 301,987 - - - - 1,691 3,820 - - 182,726 - - - - - - - - 43,141 1,691 3,820 5,971 3,941 621,384 - - - - Baa3 N/A WR 2,661 - 39,309 - - 41,970 - 12,146 17,774 - 17,922 47,842 27,415 - - - - 27,415 Total 177,393 356,540 62,594 182,726 17,922 797,175 Government bonds Mortgage bonds Other bonds Hungarian Treasury Bills Non-treading equity instruments Total FVOCI securities as at 31 December 2022 Government bonds Mortgage bonds Other bonds Hungarian Treasury Bills Non-treading equity instruments Total 1 Moody’s ratings INTEGRATED ANNUAL REPORT 2023 355 OTP BANK IFRS REPORT (SEPARATE) NOTE 36: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 36.1. Credit risk [continued] 36.1.9. Financial instruments by rating categories1 Securities at amortised cost as at 31 December 2023 A1 A2 1,196 33,032 36,307 8,983 8,039 1,847 - 13,020 16,063 42,015 44,346 Government bonds Corporate bonds Mortgage bonds Total A3 - Aaa 260,116 - - 260,116 Ba1 - 1,912 - 1,912 Ba2 19,695 - - 19,695 Baa2 Baa1 50,205 1,911,133 3,822 11,444 - - 61,649 1,914,955 Baa3 39,052 28,324 - 67,376 N/A 1 248,857 11,688 260,546 WR 22,175 - - 22,175 Total 2,372,912 313,228 24,708 2,710,848 Securities at amortised cost as at 31 December 2022 A3 A1 - 1,301 26,341 9,357 403 1,911 12,966 - - 16,178 35,698 403 Government bonds Corporate bonds Mortgage bonds Total A2 Aaa 281,824 - - 281,824 Ba1 Ba2 160,048 1,968 - 162,016 - - - - Baa2 Baa1 44,691 2,374,565 3,971 11,874 - - 56,565 2,378,536 Baa3 33,248 29,022 - 62,270 N/A - 252,938 11,518 264,456 WR 24,427 - - 24,427 Total 2,946,445 311,444 24,484 3,282,373 1 Moody’s ratings INTEGRATED ANNUAL REPORT 2023 356 OTP BANK IFRS REPORT (SEPARATE) NOTE 36: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 36.1. Credit risk [continued] 36.1.10. Securities (held for trading, mandatorily FVTPL, FVOCI and amortised cost) in a country breakdown Country Hungary United States of America Luxembourg Spain Russia Portugal Serbia Other Securities at amortised cost total Hungary Luxembourg Other FVOCI debt instruments total United States of America Austria Other Non-trading equity instruments designated to through other fair value measure at comprehensive income Luxembourg United States of America Hungary Serbia Other Held for trading securities total Hungary Luxembourg United States of America Portugal Securities mandatorily measured at fair value through profit or loss Securities total 31 December 2023 Gross carrying amount Loss allowance 31 December 2022 Gross carrying amount Loss allowance 1,975,451 370,997 265,082 53,209 24,978 16,284 - 31,072 2,737,073 395,183 93,077 50,090 538,350 6,332 14,317 528 21,177 10,167 7,633 8,849 147 1,008 27,804 23,916 6,058 1,808 1,150 (12,904) (672) (3,968) (82) (8,533) (21) - (45) (26,225) - - - - - - - - - - - - - - - - - - 2,412,543 418,900 223,256 56,375 27,064 16,979 140,116 22,990 3,318,223 664,813 62,549 51,891 779,253 5,479 11,914 529 17,922 1,248 1,894 67,448 3,668 537 74,795 21,124 6,885 1,469 1,020 (19,158) (1,234) (4,804) (365) (9,246) (101) (867) (75) (35,850) - - - - - - - - - - - - - - - - - - 32,932 3,357,336 - (26,225) 30,498 4,220,691 - (35,850) INTEGRATED ANNUAL REPORT 2023 357 OTP BANK IFRS REPORT (SEPARATE) NOTE 36: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 36.2. Maturity analysis of assets and liabilities and liquidity risk Liquidity risk is a measure of the extent to which the Bank may be required to raise funds to meet its commitments associated with financial instruments. The Bank maintains its liquidity profiles in accordance with regulations laid down by the NBH. The essential aspect of the liquidity risk management strategy is to identify all relevant systemic and idiosyncratic sources of liquidity risk and to measure the probability and severity of such events. During liquidity risk management the Bank considers the effect of liquidity risk events caused by reasons arising in the bank business line (deposit withdrawal), the national economy (exchange rate shock, yield curve shock) and the global financial system (capital market shock). In line with the Bank’s risk management policy liquidity risks are measured and managed on multiply hierarchy levels and applying integrated unified VaR based methodology. The basic requirement is that the Bank must keep high quality liquidity reserves by means it can fulfil all liabilities when they fall due without material additional costs. The liquidity reserves can be divided into two parts. There are separate decentralized liquid asset portfolios at subsidiary level and a centralized flexible liquidity pool at Group level. The reserves at subsidiary levels are held to cover the relevant shocks of the subsidiaries which may arise in local currencies (deposit withdrawal, local capital market shock, unexpected business expansion), while the centralized liquidity pool is held to cover the OTP Bank’s separate shocks (deposit-, yield curve- and exchange rate shocks) and all group member’s potential shocks that may arise in foreign currencies (deposit withdrawal, capital market shock). The recalculation of shocks is made at least quarterly while the recalibration of shock measurement models and review of the risk management methodology is an annual process. The monitoring of liquidity reserves for both centralized and decentralized liquid asset portfolio has been built into the daily reporting process. Due to the balance sheet adjustment process (deleveraging) experienced in the last few years, the liquidity reserves of the Bank increased significantly while the liquidity risk exposure has decreased considerably. Currently the (over)coverage of risk liquidity risk exposure by high quality liquid assets is at all-time record highs. There were no material changes in the liquidity risk management process for the year ended 31 December 2023. The following tables provide an analysis of assets and liabilities about the non-discounted cash flow into relevant maturity groupings based on the remaining period from the balance sheet date to the contractual maturity date. It is presented under the most prudent consideration of maturity dates where options or repayment schedules allow for early repayment possibilities. The contractual amounts disclosed in the maturity analyses are the contractual undiscounted cash flows like gross finance lease obligations (before deducting finance charges); prices specified in forward agreements to purchase financial assets for cash; net amounts for pay-floating/receive-fixed interest rate swaps for which net cash flows are exchanged; contractual amounts to be exchanged in a derivative financial instrument for which gross cash flows are exchanged; gross loan commitments. Such undiscounted cash flows differ from the amount included in the statement of financial position because the amount in that statement is based on discounted cash flows. When the amount payable is not fixed, the amount disclosed is determined by reference to the conditions existing at the end of the reporting period. For example, when the amount payable varies with changes in an index, the amount disclosed may be based on the level of the index at the end of the period. INTEGRATED ANNUAL REPORT 2023 358 OTP BANK IFRS REPORT (SEPARATE) NOTE 36: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 36.2. Maturity analysis of assets and liabilities and liquidity risk [continued] As at 31 December 2023 Cash, amounts due from banks and balances with the National Bank of Hungary Placements with other banks Repo receivables Financial assets at fair value through profit or loss Securities at fair value through other comprehensive income Securities at amortised cost Loans at amortised cost Loans mandatorily measured at fair value through profit or loss Investment properties Investments in subsidiaries, associates and other investments Other financial assets TOTAL ASSETS Amounts due to banks and deposits from the National Bank of Hungary and other banks Deposits from customers Repo liabilities Liabilities from issued securities Subordinated bonds and loans Financial liabilities at fair value through profit or loss Leasing liabilities Other financial liabilities TOTAL LIABILITIES NET POSITION Receivables from derivative financial instruments classified as held for trading Liabilities from derivative financial instruments classified as held for trading Net position of derivative financial instruments classified as held for trading Receivables from derivative financial instruments designated as hedge accounting Liabilities from derivative financial instruments designated as hedge accounting Net position of derivative financial instruments designated as hedging accounting Net position of derivative financial instruments total Commitments to extend credit Confirmed letters of credit Factoring loan commitment Bank guarantees Off-balance sheet commitments Within 3 months Within one year and over 3 months Within 5 years and over one year Over 5 years Without maturity Total 2,708,628 577,692 202,024 12,055 5,891 31,807 1,187,849 22,541 - - 304,197 5,052,684 517,908 10,578,617 196,811 105,747 6,174 740 1,794 239,293 11,647,084 (6,594,400) 8,329,035 (8,172,061) 156,974 86,989 (84,445) 2,544 159,518 1,987,539 8,626 366,181 268,861 2,631,207 - 120,424 - 1,142 43,109 61,118 1,084,559 23,591 - - 2,517 1,336,460 147,923 131,343 5,347 82,140 1,901 1,077 5,716 22,807 398,254 938,206 1,398,729 (1,388,901) 9,828 283,374 (297,109) (13,735) (3,907) - - - 210,113 210,113 - 1,294,775 - 10,053 310,370 1,730,399 1,632,019 144,052 - - - 5,121,668 846,764 15,091 241,536 969,875 8,956 5,387 41,884 1,578 2,131,071 2,990,597 972,506 (1,008,090) (35,584) 759,903 (1,810,394) (1,050,491) (1,086,075) - - - 265,867 265,867 - 716,538 - 3,754 231,586 974,048 1,049,524 706,726 - - - 3,682,176 283,882 9,274 - - 509,277 11,318 18,888 - 832,639 2,849,537 250,098 (247,029) 3,069 211,105 (204,953) 6,152 9,221 - - - 1,254,906 1,254,906 - - - 19,341 111,159 - - - 4,203 2,001,951 - 2,136,654 - - - - - - - - - 2,136,654 - - - - - - - - - - - - 2,708,628 2,709,429 202,024 46,345 702,115 2,797,372 4,953,951 896,910 4,203 2,001,951 306,714 17,329,642 1,796,477 10,734,325 443,694 1,157,762 526,308 18,522 68,282 263,678 15,009,048 2,320,594 10,950,368 (10,816,081) 134,287 1,341,371 (2,396,901) (1,055,530) (921,243) 1,987,539 8,626 366,181 1,999,747 4,362,093 Analysis for net position of assets and liabilities are calculated in accordance with IFRS 7, therefore certain financial instruments are presented in the earliest period in which the Bank could be required to pay. On-demand deposits are presented in the earliest (within 3 month) period category, however based on Management’s discretion the Bank has appropriate liquidity reserves as maintenance and management of liquidity risk. INTEGRATED ANNUAL REPORT 2023 359 OTP BANK IFRS REPORT (SEPARATE) NOTE 36: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 36.2. Maturity analysis of assets and liabilities and liquidity risk [continued] As at 31 December 2022 Cash, amounts due from banks and balances with the National Bank of Hungary Placements with other banks Repo receivables Financial assets at fair value through profit or loss Securities at fair value through other comprehensive income Securities at amortised cost Loans at amortised cost Loans mandatorily measured at fair value through profit or loss Investment properties Investments in subsidiaries, associates and other investments Other financial assets TOTAL ASSETS Amounts due to banks and deposits from the National Bank of Hungary and other banks Deposits from customers Repo liabilities Liabilities from issued securities Subordinated bonds and loans Financial liabilities at fair value through profit or loss Leasing liabilities Other financial liabilities TOTAL LIABILITIES NET POSITION Receivables from derivative financial instruments classified as held for trading Liabilities from derivative financial instruments classified as held for trading Net position of derivative financial instruments classified as held for trading Receivables from derivative financial instruments designated as hedge accounting Liabilities from derivative financial instruments designated as hedge accounting Net position of derivative financial instruments designated as hedging accounting Net position of derivative financial instruments total Commitments to extend credit Confirmed letters of credit Factoring loan commitment Bank guarantees Off-balance sheet commitments Within 3 months Within one year and over 3 months Within 5 years and over one year Over 5 years Without maturity Total 1,093,551 993,586 248,696 4,380 118,490 32,817 1,413,038 18,927 - - 260,924 4,184,409 839,590 10,903,401 134,894 8,762 3,395 583 1,049 258,771 12,150,445 (7,966,036) 8,478,109 (8,693,889) (215,780) 316,440 (297,714) 18,726 (197,054) 1,852,164 12,376 373,417 84,327 2,322,284 - 198,808 - 11,013 157,390 318,757 1,040,150 20,768 - - 1,228 1,748,114 164,140 192,419 3,343 1,912 - 1,133 4,895 17,377 385,219 1,362,895 1,788,941 (1,814,992) (26,051) 186,838 (217,102) (30,264) (56,315) - - - 216,572 216,572 - 1,090,007 - 58,638 398,959 1,874,608 1,436,743 140,776 - - - 4,999,731 654,843 12,091 270,129 486,782 - 5,535 25,857 1,706 1,456,943 3,542,788 511,637 (524,167) (12,530) 784,159 (2,031,727) (1,247,568) (1,260,098) - - - 405,546 405,546 - 636,267 - 9,357 223,210 1,139,867 975,208 667,279 - - - 3,651,188 111,406 11,272 - 3,326 291,801 12,602 9,663 - 440,070 3,211,118 179,092 (176,944) 2,148 15,859 (13,425) 2,434 4,582 - - - 1,167,378 1,167,378 - - - 20,787 122,241 - - - 4,207 1,596,717 - 1,743,952 - - - - - - - - - 1,743,952 - - - - - - - - - - - - 1,093,551 2,918,668 248,696 104,175 1,020,290 3,366,049 4,865,139 847,750 4,207 1,596,717 262,152 16,327,394 1,769,979 11,119,183 408,366 500,782 295,196 19,853 41,464 277,854 14,432,677 1,894,717 10,957,779 (11,209,992) (252,213) 1,303,296 (2,559,968) (1,256,672) (1,508,885) 1,852,164 12,376 373,417 1,873,823 4,111,780 Analysis for net position of assets and liabilities are calculated in accordance with IFRS 7, therefore certain financial instruments are presented in the earliest period in which the Bank could be required to pay. On-demand deposits are presented in the earliest (within 3 month) period category, however based on Management’s discretion the Bank has appropriate liquidity reserves as maintenance and management of liquidity risk. INTEGRATED ANNUAL REPORT 2023 360 OTP BANK IFRS REPORT (SEPARATE) NOTE 36: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 36.3. Net foreign currency position and foreign currency risk As at 31 December 2023 Assets Liabilities Derivative financial instruments Net position As at 31 December 2022 Assets Liabilities Derivative financial instruments Net position USD 648,226 (956,648) 299,135 (9,287) USD 583,984 (741,173) 154,902 (2,287) EUR CHF Others Total 3,613,710 (4,373,571) 7,769 (62,142) 232,728 (92,143) 4,502,433 (5,484,504) 433,387 (326,474) 54,576 203 (137,542) 3,043 649,556 (332,515) EUR 3,681,519 (3,992,404) CHF 8,956 (65,565) Others 369,969 (82,488) 615,822 304,937 56,690 81 (285,615) 1,866 Total 4,644,428 (4,881,630) 541,799 304,597 The table above provides an analysis of the Bank’s main foreign currency exposures. The remaining foreign currencies are shown within ‘Others’. The Bank monitors its foreign exchange position for compliance with the regulatory requirements of the NBH and its own limit system established in respect of limits on open positions. The measurement of the Bank’s open its currency position involves monitoring the VaR limit on the foreign exchange exposure of the Bank. In the table Derivative financial instruments are stated at fair value. Interest rate risk management 36.4. Interest rate risk is the risk that the value of a financial instrument will fluctuate due to changes in market interest rates. The length of time for which the rate of interest is fixed on a financial instrument, therefore, indicates to what extent it is exposed to interest rate risk. The majority of the Bank's interest bearing assets and liabilities are structured to match either short-term assets and short-term liabilities, or long-term assets and liabilities with repricing opportunities within one year, or long- term assets and corresponding liabilities where repricing is performed simultaneously. In addition, the significant spread existing between the different types of interest bearing assets and liabilities enables the Bank to benefit from a high level of flexibility in adjusting for its interest rate matching and interest rate risk exposure. The following table presents the interest repricing dates of the Bank. Variable yield assets and liabilities have been reported in accordance with their next repricing date. Fixed income assets and liabilities have been reported in accordance with their maturity. INTEGRATED ANNUAL REPORT 2023 361 OTP BANK IFRS REPORT (SEPARATE) NOTE 36: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 36.4. Interest rate risk management [continued] 31 December 2023 ASSETS Cash, amounts due from banks and balances the National with Bank of Hungary fixed interest variable interest non-interest-bearing Placements with other banks fixed interest variable interest non-interest-bearing Repo receivables fixed interest variable interest Securities held for trading fixed interest variable interest non-interest-bearing Securities mandatorily measured at fair value through profit or loss non-interest-bearing Securities at fair value other through comprehensive income fixed interest variable interest non-interest-bearing within 1 month within 3 months over 1 month within 1 year over 3 months within 2 years over 1 year over 2 years Non-interest -bearing Total HUF foreign currency HUF foreign currency HUF foreign currency HUF foreign currency HUF foreign currency HUF foreign currency HUF foreign currency Total 2,180,950 13,951 2,166,999 - 338,152 11,436 326,716 - 201,658 129,541 72,117 225 - 225 - - - 150,415 19 150,396 - 332,909 332,909 - - 78,034 4,556 73,478 - - - - 5,515 5,515 - - - - - - 123,031 63,267 59,764 - - - - 625 71 554 - - - - - - - - - 46 44 2 - - - - - 624,268 1,928 622,340 - - - - 6,253 6,253 - - - - 351 351 - - - - - - 43,151 29,036 14,115 - - - - 1,240 948 292 - - - - - - - - - 143,091 15,785 127,306 - - - - 95 95 - - 147,777 147,777 - - - - - 2,293 2,287 6 - - - - - - - - - 9,564 1,036,999 9,564 1,036,999 - - - - - 3,112 3,112 - - - - - - - 844 844 - - - - - - 178,193 - - 178,193 16,180 2,359,143 - 13,951 - 2,166,999 178,193 16,180 349,089 2,708,232 346,860 332,909 - 2,166,999 194,373 16,180 73,162 73,162 - - - - - 6,769 6,769 - - 68,897 - - 68,897 - - - 217 - - 217 16,306 1,758,007 - 1,288,515 400,595 - 68,897 16,306 201,658 - 129,541 - 72,117 - 7,712 616 6,418 - 1,077 - 217 616 944,425 2,702,432 104,995 1,393,510 823,124 1,223,719 85,203 201,658 129,541 72,117 27,804 25,894 1,077 833 16,306 - - - 20,092 19,476 - 616 - - - - - - - - - - - - 23,917 23,917 9,015 9,015 23,917 23,917 9,015 9,015 32,932 32,932 9,781 9,781 - - 3,040 3,040 - - 78,451 78,451 - - 16,710 16,710 - - 156,490 156,490 - - 123,066 123,066 - - 528 - - 528 20,649 - - 20,649 395,711 244,785 150,398 528 163,816 143,167 - 20,649 559,527 387,952 150,398 21,177 INTEGRATED ANNUAL REPORT 2023 362 OTP BANK IFRS REPORT (SEPARATE) NOTE 36: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 36.4. Interest rate risk management [continued] 31 December 2023 ASSETS [continued] Loans measured at amortised cost fixed interest variable interest non-interest-bearing Loans at mandatorily measured fair value through profit or loss variable interest Securities at amortised cost fixed interest variable interest Other financial assets non-interest-bearing Derivative financial instruments fixed interest variable interest non-interest-bearing within 1 month within 3 months over 1 month within 1 year over 3 months within 2 years over 1 year over 2 years Non-interest -bearing Total HUF foreign currency HUF foreign currency HUF foreign currency HUF foreign currency HUF foreign currency HUF foreign currency HUF foreign currency Total 768,234 26,634 741,600 - 493,557 1,520 492,037 - 327,609 14,684 312,925 - 1,390,931 304 1,390,627 - 71,453 62,798 8,655 - 110,398 4,198 106,200 - 216,734 215,943 791 - 23,518 23,518 - - 988,290 981,880 6,410 - 132,552 132,552 - - 116,716 - - 116,716 41,367 2,489,036 2,192,323 4,681,359 - 1,301,939 162,092 1,464,031 - 1,070,381 1,988,864 3,059,245 158,083 116,716 41,367 41,367 21,569 21,569 517 517 - - - - - 2,137 2,137 - - - 19 19 - - - - - - - 181,484 181,484 4,623 - 4,623 - - 60,738 60,738 - - - - - - - - - - 751,222 643,342 107,880 - 2,070,427 2,008,291 62,136 - 961,287 364,434 596,853 - 1,413,811 1,025,182 388,629 - 481,235 321,153 160,082 - 724,587 444,680 279,907 - 221,779 221,779 415,720 415,720 - - - 54,251 54,251 - - - - 509,997 509,997 - - - - - - 934,848 934,848 - - 934,848 934,848 31,462 1,478,085 31,462 1,478,085 - - - - - - 107,615 107,375 240 - 297,986 297,986 - - 717,567 717,567 - - - 230,493 228,099 2,394 - - - - 233,545 233,545 581,836 - - 581,836 - 1,955,060 - 1,955,060 - - 233,545 64,940 233,545 64,940 755,789 2,710,849 751,166 2,706,226 4,623 298,485 298,485 4,623 64,940 64,940 165,708 3,127,817 4,712,641 7,840,458 - 1,681,166 3,813,627 5,494,793 733,306 1,598,121 - 747,544 165,708 165,708 864,815 581,836 INTEGRATED ANNUAL REPORT 2023 363 OTP BANK IFRS REPORT (SEPARATE) NOTE 36: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 36.4. Interest rate risk management [continued] 31 December 2023 LIABILITIES Amounts due to banks and deposits with the National Bank of Hungary and other banks fixed interest variable interest non-interest-bearing Financial liabilities designated to measure at fair value through profit or loss fixed interest variable interest Repo liabilities fixed interest variable interest Deposits from customers fixed interest variable interest non-interest-bearing Liabilities from issued securities fixed interest variable interest Subordinated bonds and loans fixed interest variable interest Leasing liabilities fixed interest variable interest Other financial liabilities non-interest-bearing Derivative financial instruments fixed interest variable interest non-interest-bearing within 1 month within 3 months over 1 month within 1 year over 3 months within 2 years over 1 year over 2 years Non-interest -bearing Total HUF foreign currency HUF foreign currency HUF foreign currency HUF foreign currency HUF foreign currency HUF foreign currency HUF foreign currency Total 211,121 170,042 41,079 - 241,637 11,432 230,205 - 15,233 15,232 1 - 125,710 268 125,442 - 30,529 30,481 48 - 78,404 78,399 5 - 223,700 223,700 - - 301,093 301,093 - - 431,599 431,599 - - 60,060 60,060 - - 31,626 - - 31,626 10,867 - - 10,867 943,808 871,054 41,128 31,626 817,771 1,761,579 451,252 1,322,306 396,780 355,652 42,493 10,867 19,761 - 19,761 95,146 24,572 70,574 7,520,231 1,068,482 6,451,749 - - - - 101,665 101,665 - 2,875,160 935,571 1,939,589 - - - - - - - 156,216 156,216 - - 545 206 339 - - - 240 186 54 - - - - - 72,641 72,083 558 - - - 275 108 167 - - - - - 545 378 167 - - - - - - - - 34,561 34,561 - - - - - 89,381 - 89,381 704 219 485 - - - - - - - - 75,793 75,793 - - 85,919 85,919 - 1,886 1,886 - 2,477 1,725 752 - - 1,858,423 1,809,109 49,314 - 981,110 846,948 134,162 - 524,302 373,167 151,135 - 1,863,222 1,019,044 844,178 - 442,891 226,755 216,136 - - - - - - - 37,149 37,149 - - 13,320 - 13,320 191,894 - 191,894 3,484 1,001 2,483 - - 872,793 499,824 372,969 - - - - 195,405 195,405 - - - - - 32,473 32,473 - 1,863 1,863 - 6,579 4,695 1,884 - - 59,172 59,172 - - - - - 19,825 19,825 - - - - - 157,095 157,095 - - - - 8,424 2,410 6,014 - - 25 25 - - - - 7 7 - - 12,664 12,664 - 9,270 9,270 - 21,198 12,574 8,624 - - 111,527 111,527 - - 197,826 197,826 - - - - - 31,653 31,653 - - - - - 788,452 788,452 - 226,002 226,002 - 24,356 863 23,493 - - 167,354 167,354 - - - - - - - - 19,872 - - 19,872 - - - - - - - - - 71,790 71,790 - - - - - - 19,786 25 19,761 290,551 219,977 70,574 - - - 153,143 153,143 - 19,786 25 19,761 443,694 373,120 70,574 15,336 7,772,119 2,962,206 10,734,325 - 1,300,498 1,007,281 2,307,779 - 6,451,749 1,939,589 8,391,338 35,208 15,336 15,336 19,872 - - - 204,242 203,345 897 958,867 1,163,109 945,547 1,148,892 14,217 13,320 - - - - - - 170,431 170,431 13,019 13,019 - 31,039 19,558 11,481 71,790 71,790 507,277 226,002 281,275 37,243 4,601 32,642 170,431 170,431 520,296 239,021 281,275 68,282 24,159 44,123 242,221 242,221 491,972 - - 491,972 262,427 3,574,586 4,258,433 7,833,019 - 2,666,029 2,644,697 5,310,726 416,585 1,351,309 1,767,894 - 754,399 262,427 491,972 262,427 NET POSITION (5,292,525) (1,217,268) 643,680 1,326,659 209,587 (215,833) 617,813 (408,251) 3,798,370 (14,268) 588,589 (124,280) 565,514 (653,241) (87,727) INTEGRATED ANNUAL REPORT 2023 364 OTP BANK IFRS REPORT (SEPARATE) NOTE 36: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 36.4. Interest rate risk management [continued] As at 31 December 2022 ASSETS Cash, amounts due from banks and balances with the National Bank of Hungary fixed interest non-interest-bearing Placements with other banks fixed interest variable interest non-interest-bearing Repo receivables fixed interest variable interest Securities held for trading fixed interest variable interest non-interest-bearing Securities mandatorily measured at fair value through profit or loss non-interest-bearing Securities at fair value other through comprehensive income fixed interest variable interest non-interest-bearing within 1 month within 3 months over 1 month within 1 year over 3 months within 2 years over 1 year over 2 years Non-interest -bearing Total HUF foreign currency HUF foreign currency HUF foreign currency HUF foreign currency HUF foreign currency HUF foreign currency HUF foreign currency Total 637,040 637,040 - 665,056 5,118 659,938 - 246,529 155,711 90,818 16 1 15 - - - 281,342 45,688 235,654 - 251,192 251,192 - 153,142 50,475 102,667 - - - - 1,203 1,203 - - - - - - - - - - - 130,299 19,408 110,891 - - - - 5,199 1,009 4,190 - - - 62,611 62,610 1 - - - - 461,042 105,266 355,776 - - - - 229 229 - - - - - 74,287 57,053 17,234 - - - - 12,146 3,775 8,371 - - - - 208,087 86,207 121,880 - - - - 4,250 4,250 - - - - - 98,606 98,606 - - - - - 21,882 21,882 - - - - - - - - - 1,012,903 - 1,012,903 - - - - - - - - - - 26,857 1,049 26,857 1,049 - - - - - - - 183,139 - 183,139 20,827 - 20,827 820,179 637,040 183,139 272,019 1,092,198 888,232 251,192 203,966 20,827 36,780 36,780 - - - - - 1,305 1,305 - - 48,754 - - 48,754 - - - 123 - - 123 10,873 2,029,905 - 1,193,088 788,063 - 48,754 10,873 246,529 - 155,711 - 90,818 - 66,223 536 53,524 - 12,576 - 123 536 869,924 2,899,829 278,728 1,471,816 580,323 1,368,386 59,627 246,529 155,711 90,818 74,795 61,560 12,576 659 10,873 - - - 8,572 8,036 - 536 - - - - - - - - - - - - - - - - - - 21,124 21,124 9,374 9,374 21,124 21,124 9,374 9,374 30,498 30,498 112,239 112,232 7 - 41,000 41,000 - - 13,691 13,691 - - 3,850 3,850 - - 194,931 194,931 - - 69,589 69,589 - - 528 - - 528 17,394 - - 17,394 665,342 429,152 235,662 528 131,833 114,439 - 17,394 797,175 543,591 235,662 17,922 INTEGRATED ANNUAL REPORT 2023 365 OTP BANK IFRS REPORT (SEPARATE) NOTE 36: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 36.4. Interest rate risk management [continued] As at 31 December 2022 ASSETS [continued] Loans measured at amortised cost fixed interest variable interest non-interest-bearing Loans at mandatorily measured fair value through profit or loss variable interest Securities at amortised cost fixed interest variable interest Other financial assets non-interest-bearing Derivative financial instruments fixed interest variable interest non-interest-bearing within 1 month within 3 months over 1 month within 1 year over 3 months within 2 years over 1 year over 2 years Non-interest -bearing Total HUF foreign currency HUF foreign currency HUF foreign currency HUF foreign currency HUF foreign currency HUF foreign currency HUF foreign currency Total 766,348 12,400 753,948 - 661,415 2,313 659,102 - 298,189 10,673 287,516 - 1,468,489 2,338 1,466,151 - 126,438 114,941 11,497 - 89,257 8,718 80,539 - 142,052 141,272 780 - 7,052 7,052 - - 958,858 951,725 7,133 - 129,401 129,401 - - 133,290 - - 133,290 44,249 2,425,175 2,399,863 4,825,038 - 1,231,011 149,822 1,380,833 - 1,060,874 2,205,792 3,266,666 177,539 133,290 44,249 44,249 18,432 18,432 19,142 - 19,142 - - - - - - - - - 110 110 - - - - - 5,072 - 5,072 - - 2,112,146 1,991,112 121,034 - 2,789,859 2,722,206 67,653 - 906,446 428,080 478,366 - 1,424,063 878,305 545,758 - - - 515 515 - - 181,763 181,763 - - 592,422 592,422 - - - - - - 793,242 793,242 - - 793,242 793,242 179,968 179,968 - - - 469,337 262,461 206,876 - 139,632 139,632 - - - 545,207 518,338 26,869 - 271,024 271,024 - - - 36,682 36,682 - - 2,422 1,914,570 2,422 1,914,570 - - - - - - 35,935 35,935 - - 183,664 183,664 - - 750,543 750,543 - - - 98,147 98,147 - - - - - 200,781 200,781 194,741 - - 194,741 - 2,384,704 - 2,365,562 19,142 - 200,781 54,344 200,781 54,344 897,669 3,282,373 892,597 3,258,159 24,214 255,125 255,125 5,072 54,344 54,344 604,648 3,903,016 5,497,859 9,400,875 - 2,901,999 4,252,931 7,154,930 640,280 1,446,556 - 799,389 604,648 604,648 806,276 194,741 INTEGRATED ANNUAL REPORT 2023 366 OTP BANK IFRS REPORT (SEPARATE) NOTE 36: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 36.4. Interest rate risk management [continued] As at 31 December 2022 LIABILITIES Amounts due to banks and deposits with the National Bank of Hungary and other banks fixed interest variable interest non-interest-bearing Financial liabilities designated to measure at fair value through profit or loss fixed interest variable interest Repo liabilities fixed interest variable interest Deposits from customers fixed interest variable interest non-interest-bearing Liabilities from issued securities fixed interest variable interest Subordinated bonds and loans variable interest Leasing liabilities fixed interest variable interest Other financial liabilities non-interest-bearing Derivative financial instruments fixed interest variable interest non-interest-bearing within 1 month within 3 months over 1 month within 1 year over 3 months within 2 years over 1 year over 2 years Non-interest -bearing Total HUF foreign currency HUF foreign currency HUF foreign currency HUF foreign currency HUF foreign currency HUF foreign currency HUF foreign currency Total 229,856 200,719 29,137 - 385,369 106,264 279,105 - 37,293 37,293 - - 40,697 40,697 - - 129,475 129,475 - - 8,214 8,214 - - 71,538 71,538 - - 315,766 315,766 - - 397,820 397,820 - - 32,570 32,570 - - 81,759 - - 81,759 5,771 - - 5,771 947,741 836,845 29,137 81,759 788,387 1,736,128 503,511 1,340,356 308,242 279,105 87,530 5,771 16,576 26 16,550 119,520 29,144 90,376 7,563,627 1,008,247 6,555,380 - - - - 188,121 4 188,117 2,887,850 552,561 2,335,289 - 1,878 211 1,667 - - 282 229 53 - - - - - - - 431 41 390 - - - - - 85,356 85,356 - 302,491 302,491 - - 1,215 - 1,215 - - 430 326 104 - - - - - 15,369 15,369 - 190,393 190,393 - - - - - 93,110 93,110 815 83 732 - - - - - - - - 127,940 127,940 - - 1,702 1,702 - - - 1,990 1,567 423 - - 3,097,710 3,012,679 85,031 - 1,854,159 1,709,457 144,702 - 478,930 331,253 147,677 - 1,819,835 972,597 847,238 - 574,661 216,895 357,766 - - - - - - - 23,147 23,147 - - - - - 201,076 201,076 2,781 379 2,402 - - 554,788 532,485 22,303 - - - - - - - - - - - 1,854 1,854 - - - 5,436 4,688 748 - - 22,780 22,758 22 - - - - - - - - - - - - - - - - 4,966 1,004 3,962 - - - - - - - - 16 16 - - 43,854 43,854 - - - 15,365 14,798 567 - - - - - - - - - - - - 448,206 448,206 - - - 8,968 267 8,701 - - 36,706 36,706 - - 118,071 118,071 - - 114,115 114,115 - - - - - - - - 12,147 - - 12,147 - - - - - - - - 220,129 220,129 245,955 - - 245,955 - - - - - - 16,576 26 16,550 204,876 114,500 90,376 - - - 203,490 15,373 188,117 16,576 26 16,550 408,366 129,873 278,493 11,547 8,006,221 3,112,937 11,119,158 - 1,438,694 766,101 2,204,795 - 6,555,380 2,335,289 8,890,669 23,694 11,547 11,547 12,147 - - - 50,503 47,621 2,882 448,206 448,206 - 498,709 495,827 2,882 - - - - - 38,344 38,344 - - 23,503 21,608 1,895 220,129 220,129 294,186 294,186 17,961 1,774 16,187 38,344 38,344 294,186 294,186 41,464 23,382 18,082 258,473 258,473 555,251 4,538,107 4,934,854 9,472,961 - 3,701,656 3,365,360 7,067,016 590,496 1,014,243 1,604,739 - 801,206 555,251 245,955 555,251 NET POSITION (6,283,398) (1,459,119) 497,139 1,198,676 139,162 237,427 664,092 (307,130) 4,309,079 481,906 222,490 151,332 (451,436) 303,092 (148,343) INTEGRATED ANNUAL REPORT 2023 367 OTP BANK IFRS REPORT (SEPARATE) NOTE 36: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 36.5. Market risk The Bank takes on exposure to market risks. Market risks arise from open positions in interest rate, currency and equity products, all of which are exposed to general and specific market movements. The Bank applies a Value- at-Risk ("VaR") methodology to estimate the market risk of positions held and the maximum losses expected, based upon a number of assumptions for various changes in market conditions. The Management Board sets limits on the value of risk that may be accepted, which is monitored on a daily basis. (Analysis of liquidity risk, foreign currency risk and interest rate risk is detailed in Notes 36.2, 36.3 and 36.4 respectively.) 36.5.1. Market risk sensitivity analysis The VaR risk measure estimates the potential loss in pre-tax profit over a given holding period for a specified confidence level. The VaR methodology is a statistically defined, probability-based approach that takes into account market volatilities as well as risk diversification by recognizing offsetting positions and correlations between products and markets. Risks can be measured consistently across all markets and products, and risk measures can be aggregated to arrive at a single risk number. The one-day 99% VaR number used by the Group reflects the 99% probability that the daily loss will not exceed the reported VaR. VaR methodologies are employed to calculate daily risk numbers include the historical and variance-covariance approach. The diversification effect has not been validated among the various market risk types when capital calculation happens. In addition to these two methodologies, Monte Carlo simulations are applied to the various portfolios on a monthly basis to determine potential future exposure. The VaR of the trading portfolio can be summarized as follows (in HUF mn): Historical VaR (99%, one-day) by risk type Foreign exchange Interest rate Equity instruments Total VaR exposure Average Var 2023 2022 11,181 489 18 11,688 6,820 327 42 7,189 The table above shows the VaR figures by asset classes. Since processes driving the value of the major asset classes are not independent (for example the depreciation of HUF against the EUR mostly coincide with the increase of the yields of Hungarian Government Bonds), a diversification impact emerges, so the overall VaR is less than the sum of the VaR of each individual asset class. While VaR captures the OTP’s daily exposure to currency and interest rate risk, sensitivity analysis evaluates the impact of a reasonably possible change in interest or foreign currency rates over a year. The longer time frame of sensitivity analysis complements VaR and helps the OTP to assess its market risk exposures. Details of sensitivity analysis for foreign currency risk are set out in Note 36.5.2., for interest rate risk in Note 36.5.3., and for equity price sensitivity analysis in Note 36.5.4. INTEGRATED ANNUAL REPORT 2023 368 OTP BANK IFRS REPORT (SEPARATE) NOTE 36: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 36.5. Market risk [continued] 36.5.2. Foreign currency sensitivity analysis The following table shows the result of the foreign currency sensitivity analysis. The Group uses VaR calculation with 1 day holding period and a 99% confidence level. The VaR methodology is a statistically defined, probability- based approach that takes into account market volatilities as well as risk diversification by recognizing offsetting positions and correlations between products and markets. The daily loss will not exceed the reported VaR number with 99% of probability. Probability Effects to the P&L in 3 months period 2022 2023 In HUF billion In HUF billion 1% 5% 25% 50% 25% 5% 1% (8,943) (4,784) (1,332) 360 1,790 4,527 6,321 (4,582) (2,470) (786) 14 999 2,700 4,233 Notes: (1) Historical VaR simulation is based on the empirical distribution of the historical exchange rate movements between 31 December 2023 and 31 December 2022. INTEGRATED ANNUAL REPORT 2023 369 OTP BANK IFRS REPORT (SEPARATE) NOTE 36: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 36.5. Market risk [continued] 36.5.3. Interest rate sensitivity analysis The sensitivity analyses below have been determined based on the exposure to interest rates for both derivatives and non-derivative instruments at the balance sheet date. The analysis is prepared assuming the amount of assets and liabilities outstanding at the balance sheet date was outstanding for the whole year. The analysis was prepared by assuming only adverse interest rate changes. The main assumptions were as follows: ● Floating rate assets and liabilities were repriced to the modelled benchmark yields at the repricing dates assuming the unchanged margin compared to the last repricing. ● Fixed rate assets and liabilities were repriced at the contractual maturity date. ● As for liabilities with discretionary repricing feature by the Bank were assumed to be repriced with two- weeks delay, assuming no change in the margin compared to the last repricing date. ● Deposits with an interest rate lower than 0.3% even at high market rates were assumed to be unchanged for the whole period. The sensitivity of interest income to changes in BUBOR was analysed by assuming two interest rate path scenarios: (1) (1) HUF base rate and BUBOR increases gradually by 500 bps over the next year (probable scenario) (2) (2) HUF base rate and BUBOR increases gradually by 100 bps over the next year (alternative scenario) The net interest income in a one year period after 1 January 2024 would be decreased by HUF 6.355 million (probable scenario) and increased by HUF 999 million (alternative scenario) as a result of these simulation.The same simulation indicated HUF 6.304 million decrease (probable scenario) and HUF 3.058 million increase (alternative scenario) in the Net interest income in a one year period after 1 January 2023. Besides the effect is further increased by capital gains HUF +429 million (for probable scenario), HUF -104 million (for alternative scenario) as at 31 December 2023 and (HUF -350 million for scenario 1, HUF +181 million for scenario 2 as at 31 December 2022) on the government bond portfolio held for hedging (economic). Furthermore, the effects of an instant 10bps parallel shift of the HUF, EUR and USD yield-curves on net interest income over a one-year period and on the market value of the hedge government bond portfolio booked against capital was analysed. The results can be summarized as follows (in HUF million): Description 2023 2022 Effects to the net interest income (one- year period) (426) 425 1,065 (1,564) 500 (517) (941) Effects to shareholder’s equity (Price change of FVOCI government bonds) 14 (14) - - - - - Effects to the net interest income (one- year period) 1,105 (1,105) (383) 1,121 935 (1,106) (120) Effects to shareholder’s equity (Price change of FVOCI government bonds) 36 (36) - - - - - HUF (0.1%) parallel shift HUF 0.1% parallel shift EUR (0.1%) parallel shift EUR 0.1% parallel shift USD (0.1%) parallel shift USD 0.1% parallel shift Total 36.5.4. Equity price sensitivity analysis The following table shows the effect of the equity price sensitivity. The Bank uses VaR calculation with 1 day holding period and a 99% confidence level. The VaR methodology is a statistically defined, probability-based approach that takes into account market volatilities as well as risk diversification by recognizing offsetting positions and correlations between products and markets. The daily loss will not exceed the reported VaR number with 99% of probability. The stress test assumes the largest price movement of the last year and calculates with it as the adverse direction. These scenarios show the loss of the portfolio when all prices change with the maximum amount of the last year. Description VaR (99%, one day, million HUF) Stress test (million HUF) 2023 10 (103) 2022 15 (26) INTEGRATED ANNUAL REPORT 2023 370 OTP BANK IFRS REPORT (SEPARATE) NOTE 36: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 36.6 Capital management Capital management The primary objective of the capital management of the Bank is to ensure the prudent operation, the entire compliance with the prescriptions of the regulator for a persistent business operation and maximising the shareholder value, accompanied by an optimal financing structure. The capital management of the Bank includes the management and evaluation of the shareholders` equity available for hedging risks, other types of funds to be recorded in the equity and all material risks to be covered by the capital. The basis of the capital management of the Bank in the short run is the continuous monitoring of its capital position, in the long run the strategic and the business planning, which includes the monitoring and forecast of the capital position of the Bank. The Bank maintains the capital adequacy required by the regulatory bodies and the planned risk taking mainly by means of ensuring and developing its profitability. In case the planned risk level of the Bank exceeded its Core and Supplementary capital, the Bank ensures the prudent operation by occasional measures. A further tool in the capital management of the Bank is the dividend policy, and the transactions performed with the treasury shares. Capital adequacy85 The Capital Requirements Directive package (CRDIV/CRR) transposes the global standards on banking regulation (commonly known as the Basel III agreement) into the EU legal framework. The rules are applied from 1 January 2014. They set stronger prudential requirements for institutions, requiring them to keep sufficient capital reserves and liquidity. This framework makes institutions in the EU more solid and strengthens their capacity to adequately manage the risks linked to their activities, and absorb any losses they may incur in doing business. The Bank has entirely complied with the regulatory capital requirements in 2023 as well as in 2022. The Bank’s capital adequacy calculation is in line with IFRS and based on Basel III as at 31 December 2023 and 31 December 2022. The Bank uses the standard method for determining the regulatory capital requirements of the credit risk and market risk while in case of the operational risk the Advanced Measurement Approach (AMA). Core capital (Tier 1) Primary core capital (CET1) Supplementary capital (Tier 2) Regulatory capital Credit risk capital requirement Market risk capital requirement Operational risk capital requirement Total eligible regulatory capital Surplus capital CET 1 ratio Capital adequacy ratio Basel III: Common equity Tier 1 capital (CET1): 31 December 2023 Basel III 31 December 2022 Basel III 2,186,422 2,186,422 500,555 1,632,037 1,632,037 286,181 2,686,977 1,918,218 719,575 27,799 30,324 777,698 1,909,279 22.49% 27.64% 742,536 26,530 31,440 800,506 1,117,712 16.31% 19.17% Issued capital, Capital reserve, useable part of Tied-up reserve, General reserve, Profit reserve, Profit for the year, Treasury shares, Intangible assets, deductions due to investments, adjustments due to temporary disposals Tier 2 capital: Subsidiary loan capital, Subordinated loan capital, deductions due to repurchased loan capital and Subordinated loan capital issued by the OTP Bank, adjustments due to temporary disposals. 85 The dividend amount planned to pay out / paid out is deducted from reserves. INTEGRATED ANNUAL REPORT 2023 371 OTP BANK IFRS REPORT (SEPARATE) NOTE 37: TRANSFER OF FINANCIAL INSTRUMENTS (in HUF mn) Financial assets transferred but not derecognised 31 December 2023 31 December 2022 Transferred assets Associated liabilities Transferred assets Carrying amount Associated liabilities Financial assets at fair value through other comprehensive income Debt securities Total Financial assets at amortised cost Debt securities Total Total 77,030 77,030 408,632 408,632 485,662 75,812 75,812 367,883 367,883 443,695 95,493 95,493 381,356 381,356 476,849 95,900 95,900 312,466 312,466 408,366 As at 31 December 2023 and 31 December 2022, the Bank had obligation from repurchase agreements about HUF 444 billion and HUF 408 billion respectively. Securities sold temporarily under repurchase agreements will continue to be recognized in the Statement of Financial Position of the Bank in the appropriate securities category. The related liability is measured at amortized cost in the Statement of Financial Position as ’Amounts due to banks and deposits from the National Bank of Hungary and other banks’. Under these repurchase agreements only Hungarian and foreign government bonds were transferred. NOTE 38: OFF-BALANCE SHEET ITEMS (in HUF mn) In the normal course of business, the Bank becomes a party to various financial transactions that are not reflected on the statement of financial position and are referred to as off-balance sheet financial instruments. The following represents notional amounts of these off-balance sheet financial instruments, unless stated otherwise. Contingent liabilities and commitments Loan commitments Guarantees arising from banking activities from this: Payment undertaking liabilities (related to issue of mortgage bonds) of OTP Mortgage Bank Factoring loan commitments Confirmed letters of credit Contingent liabilities and commitments total in accordance with IFRS 9 Legal disputes (disputed value) Contingent liabilities related to payments from shares in venture capital fund Other Contingent liabilities and commitments total in accordance with IAS 37 Total 31 December 2023 31 December 2022 1,987,539 1,999,747 1,177,213 366,181 8,626 4,362,093 4,586 20,803 19 25,408 4,387,501 1,852,164 1,873,824 955,480 373,417 12,376 4,111,781 3,678 28,614 7 32,299 4,144,080 INTEGRATED ANNUAL REPORT 2023 372 OTP BANK IFRS REPORT (SEPARATE) NOTE 38: OFF-BALANCE SHEET ITEMS (in HUF mn) [continued] Legal disputes At the balance sheet date the Bank was involved in various claims and legal proceedings of a nature considered normal to its business. The level of these claims and legal proceedings corresponds to the level of claims and legal proceedings in previous years. The Bank believes that the various asserted claims and litigations in which it is involved will not materially affect its financial position, future operating results or cash flows, although no assurance can be given with respect to the ultimate outcome of any such claim or litigation. Provision due to legal disputes was HUF 1.931 million and HUF 1.917 million as at 31 December 2023 and 31 December 2022, respectively. (See Note 24.) Commitments to extend credit, guarantees and letter of credit The primary purpose of these instruments is to ensure that funds are available to a customer as required. Guarantees and standby letters of credit, which represent irrevocable assurances that the Bank will make payments in the event that a customer cannot meet its obligations to third parties, carry the same credit risk as loans. Documentary and commercial letters of credit, which are written undertakings by the Bank on behalf of a customer authorising a third party to draw drafts on the Bank up to a stipulated amount under specific terms and conditions, are collateralised by the underlying shipments of goods to which they relate and therefore carry less risk than a direct borrowing. Commitments to extend credit represent unused portions of authorisations to extend credit in the form of loans, guarantees or letters of credit. With respect to credit risk on commitments to extend credit, the Bank is potentially exposed to loss in an amount equal to the total unused commitments. However, the likely amount of loss is less than the total unused commitments since most commitments to extend credit are contingent upon customers maintaining specific credit standards. Guarantees, irrevocable letters of credit and undrawn loan commitments are subject to similar credit risk monitoring and credit policies as utilised in the extension of loans. The Management of the Bank believes the market risk associated with guarantees, irrevocable letters of credit and undrawn loan commitments are minimal. Guarantees, payment undertakings arising from banking activities Payment undertaking is a promise by the Bank to assume responsibility for the debt obligation of a borrower if that borrower defaults until a determined amount and until a determined date, in case of fulfilling conditions, without checking the underlying transactions. The guarantee’s liability is joint and primary with the principal, in case of payment undertaking, while the Bank assumes the obligation derived from guarantee independently by the conditions established by the Bank. A guarantee is most typically required when the ability of the primary obligor or principal to perform its obligations under a contract is in question, or when there is some public or private interest which requires protection from the consequences of the principal's default or delinquency. Contingent liabilities related to OTP Mortgage Bank Ltd. Under a syndication agreement with its wholly owned subsidiary, OTP Mortgage Bank Ltd., the Bank had guaranteed, in return for an annual fee, to purchase all mortgage loans held by OTP Mortgage Bank Ltd. that become non-performing. According to the arrangement the repurchase guarantee was cancelled and OTP Bank Plc. gives bail to the loans originated or purchased by the Bank. INTEGRATED ANNUAL REPORT 2023 373 OTP BANK IFRS REPORT (SEPARATE) NOTE 39: SHARE-BASED PAYMENT AND EMPLOYEE BENEFIT (in HUF mn) Previously approved option program required a modification thanks to the introduction of the Bank Group Policy on Payments accepted in resolution of Annual General Meeting regarding to the amendment of CRD III. Directives and Act on Credit Institutions and Financial Enterprises. Key management personnel affected by the Bank Group Policy receive compensation based on performance assessment generally in the form of cash bonus and equity shares in a ratio of 50-50%. Assignment is based on OTP shares, furthermore performance based payments are deferred in accordance with the rules of Credit Institutions Act. OTP Bank ensures the share-based payment part for the management personnel of OTP Group members. During implementation of the Remuneration Policy of the Group it became apparent that in case of certain foreign subsidiaries it is not possible to ensure the originally determined share-based payment because of legal reasons – incompatible with relevant EU-directives –, therefore a decision was made to cancel the share-based payment in affected countries, and virtual share based payment – cash payment fixed to share price - was made from 2017. In case of foreign subsidiaries virtual share based payment was made uniformly from 2021 (in case of payments related to 2021). The quantity of usable shares for individuals calculated for settlement of share-based payment shall be determined as the ratio of the amount of share-based payment and share price determined by Supervisory Board. The value of the share-based payment at the performance assessment is determined within 10 days by Supervisory Board based on the average of the three previous trade day’s middle rate of OTP Bank’s equity shares fixed on the Budapest Stock Exchange. At the same time the conditions of discounted share-based payment are determined, and share-based payment shall contain maximum HUF 6,000 discount at the assessment date, and earnings for the shares at the payment date is maximum HUF 12,000. Employee benefits are all forms of consideration given by an entity in exchange for service rendered by employees or for the termination of employment. IAS 19 Employee Benefits shall be applied in accounting for all employee benefits, except those to which IFRS 2 Share-based Payment applies. Short-term employee benefits are employee benefits (other than termination benefits) that are expected to be settled wholly before twelve months after the end of the annual reporting period in which the employees render the related service. Post-employment benefits are employee benefits (other than termination and short-term employee benefits) that are payable after the completion of employment. Post-employment benefit plans are formal or informal arrangements under which an entity provides post-employment benefits for one or more employees. Post- employment benefit plans are classified as either defined contribution plans or defined benefit plans, depending on the economic substance of the plan as derived from its principal terms and conditions. Termination benefits are employee benefits provided in exchange for the termination of an employee’s employment as a result of either: an entity’s decision to terminate an employee’s employment before the normal retirement date or an employee’s decision to accept an offer of benefits in exchange for the termination of employment. Other long-term employee benefits are all employee benefits other than short-term employee benefits, postemployment benefits and termination benefits. INTEGRATED ANNUAL REPORT 2023 374 OTP BANK IFRS REPORT (SEPARATE) NOTE 39: SHARE-BASED PAYMENT AND EMPLOYEE BENEFIT (in HUF mn) [continued] The parameters for the share-based payment relating to ongoing years 2018-2022 for periods of each year as follows: Share purchasing at a discounted price Year Exercise price Maximum earnings per share Price of remuneration exchanged to share Share purchasing at a discounted price Exercise price Maximum earnings per share Price of remuneration exchanged to share Share purchasing at a discounted price Exercise price Maximum earnings per share Price of remuneration exchanged to share for the year 2018 4,000 4,000 4,000 4,000 4,000 4,000 4,000 - - 12,413 12,413 12,413 12,413 12,413 12,413 12,413 - - 10,413 10,413 10,413 10,913 10,913 10,913 10,913 - - 2019 2020 2021 2022 2023 2024 2025 2026 2027 - 9,553 9,553 9,553 9,553 9,553 9,553 9,553 - HUF per share for the year 2019 for the year 2020 - 4,000 4,000 4,000 4,000 4,000 4,000 4,000 - - 11,553 11,553 11,553 11,553 11,553 11,553 11,553 - - - 12,644 12,644 13,644 13,644 13,644 13,644 13,644 - - 9,000 8,000 8,000 8,000 8,000 8,000 8,000 - - 16,644 16,644 16,644 16,644 16,644 16,644 16,644 Share purchasing at a discounted price Price of remuneration exchanged to share Share purchasing at a discounted price Price of remuneration exchanged to share Year Exercise price Maximum earnings per share Exercise price Maximum earnings per share for the year 2021 for the year 2022 HUF per share 2022 2023 2024 2025 2026 2027 2028 2029 5,912 6,912 6,912 6,912 6,912 6,912 6,912 - 6,000 7,000 8,000 9,000 10,000 10,000 10,000 - 8,912 8,912 8,912 8,912 8,912 8,912 8,912 - - 7,773 8,773 8,773 8,773 8,773 8,773 8,773 - 6,000 7,000 8,000 9,000 10,000 10,000 10,000 - 10,773 10,773 10,773 10,773 10,773 10,773 10,773 Relevant factors considered during measurement of fair value related to share-based payment as follows: Year 2017 2018 2019 2020 2021 2022 2023 Reference price Assumed volatility 9,200 10,064 12,413 11,553 16,644 8,912 10,773 21.3% 26.0% 19.2% 33.6% 28.6% 42.6% 33.3% 1Y 0.1% 0.2% 0.2% 0.6% 1.0% 7.1% 13.2% Risk-free interest rate (HUF) 4Y 1.0% 1.3% 1.1% 0.6% 1.9% 7.3% 7.7% 5Y 1.3% 1.6% 1.3% 0.8% 2.0% 7.1% 7.3% 3Y 0.7% 1.0% 0.9% 0.5% 1.8% 7.6% 8.2% 2Y 0.5% 0.6% 0.7% 0.4% 1.6% 7.9% 9.2% 6Y 1.3% 1.9% 1.4% 0.9% 2.1% 7.0% 7.1% 7Y 1.3% 2.1% 1.6% 1.0% 2.1% 6.9% 6.9% INTEGRATED ANNUAL REPORT 2023 375 OTP BANK IFRS REPORT (SEPARATE) NOTE 39: SHARE-BASED PAYMENT AND EMPLOYEE BENEFIT (in HUF mn) [continued] Relevant factors considered during measurement of fair value related to share-based payment as follows: [continued] Év 2017 2018 2019 2020 2021 2022 2023 1Y 219 219 252 219 371 452 300 Expected dividends (HUF/Share) 6Y 4Y 2Y 3Y 5Y 219 219 290 252 321 497 330 252 219 333 290 357 547 363 290 219 383 333 393 601 399 334 219 440 383 432 661 439 384 219 507 440 475 728 483 Pricing model 7Y 442 Binomial 219 Binomial 583 Binomial 507 Binomial 523 Binomial 800 Binomial 531 Binomial Based on parameters accepted by Supervisory Board, relating to the year 2018 effective pieces are follows As at 31 December 2023: Approved pieces of shares Exercised until 31 December 2023 Weighted average share price at the date of exercise (in HUF) Expired pieces Exercisable at 31 December 2023 Share-purchasing period started in 2019 Remuneration exchanged to share provided in 2019 Share-purchasing period starting in 2020 Remuneration exchanged to share applying in 2020 Share-purchasing period starting in 2021 Remuneration exchanged to share applying in 2021 Share-purchasing period starting in 2022 Remuneration exchanged to share applying in 2022 Share-purchasing period starting in 2023 Remuneration exchanged to share applying in 2023 Remuneration exchanged to share applying in 2024 Remuneration exchanged to share applying in 2025 82,854 17,017 150,230 33,024 73,799 14,618 86,456 13,858 45,155 3,217 - - 82,854 17,017 150,230 33,024 73,799 14,618 77,425 13,858 45,155 3,217 - - 13,843 11,829 14,294 11,897 16,314 16,468 14,605 8,529 14,736 11,820 - - - - - - - - 9,031 - - - - - - - - - - - - - - - 864 432 Based on parameters accepted by Supervisory Board, relating to the year 2019 effective pieces are follows As at 31 December 2023: Approved pieces of shares Exercised until 31 December 2023 Weighted average share price at the date of exercise (in HUF) Expired pieces Exercisable at 31 December 2023 to to to share exchanged exchanged exchanged Share-purchasing period started in 2020 Remuneration provided in 2020 Share-purchasing period starting in 2021 Remuneration share applying in 2021 Share-purchasing period starting in 2022 share Remuneration applying in 2022 Share-purchasing period starting in 2023 Remuneration share applying in 2023 Share-purchasing period starting in 2024 Remuneration share applying in 2024 Remuneration applying in 2025 Remuneration applying in 2026 exchanged exchanged exchanged exchanged share share to to to to 91,403 22,806 201,273 30,834 107,760 10,564 117,437 13,427 - - - - 91,403 22,806 201,273 30,834 101,897 10,564 114,063 13,427 - - - - 12,218 11,897 16,298 17,618 13,771 8,529 13,893 11,674 - - - - - - - - 1,344 - - - - - - - - - - - 4,519 - 3,374 - 44,421 6,279 1,000 500 INTEGRATED ANNUAL REPORT 2023 376 OTP BANK IFRS REPORT (SEPARATE) NOTE 39: SHARE-BASED PAYMENT AND EMPLOYEE BENEFIT (in HUF mn) [continued] Based on parameters accepted by Supervisory Board, relating to the year 2020 effective pieces are follows As at 31 December 2023: Approved pieces of shares Exercised until 31 December 2023 Weighted average share price at the date of exercise (in HUF) Expired pieces Exercisable at 31 December 2023 Share-purchasing period started in 2021 Remuneration exchanged to share provided in 2021 Share-purchasing period starting in 2022 Remuneration exchanged to share applying in 2022 Share-purchasing period starting in 2023 Remuneration exchanged to share applying in 2023 Share-purchasing period starting in 2024 Remuneration exchanged to share applying in 2024 Share-purchasing period starting in 2025 Remuneration exchanged to share applying in 2025 Remuneration exchanged to share applying in 2026 Remuneration exchanged to share applying in 2027 41,098 17,881 83,688 15,232 47,275 14,142 17,881 17,997 17,498 26,956 - - - 3,536 14,193 1,288 78,864 15,111 8,529 121 - - - 8,562 8,562 11,659 - - - - - - - - - - - - - - - - - - - - - - - - - - 47,275 - 51,002 9,518 13,080 3,443 680 680 Based on parameters accepted by Supervisory Board, relating to the year 2021 effective pieces are follows As at 31 December 2023: Approved pieces of shares Exercised until 31 December 2023 Weighted average share price at the date of exercise (in HUF) Expired pieces Exercisable at 31 December 2023 Share-purchasing period started in 2022 Remuneration exchanged to share provided in 2022 Share-purchasing period starting in 2023 Remuneration exchanged to share applying in 2023 Share-purchasing period starting in 2024 Remuneration exchanged to share applying in 2024 Share-purchasing period starting in 2025 Remuneration exchanged to share applying in 2025 Share-purchasing period starting in 2026 Remuneration exchanged to share applying in 2026 Share-purchasing period starting in 2027 Remuneration exchanged to share applying in 2027 60,018 11,028 59,776 11,028 117,276 117,276 10,824 10,824 10,122 8,691 13,672 11,534 - - - - - - - - - - - - - - - - - - - - - - - - 242 - - - - - - - - - - - - - - - 50,771 4,942 54,262 4,942 58,155 4,942 25,305 631 INTEGRATED ANNUAL REPORT 2023 377 OTP BANK IFRS REPORT (SEPARATE) NOTE 39: SHARE-BASED PAYMENT AND EMPLOYEE BENEFIT (in HUF mn) [continued] Based on parameters accepted by Supervisory Board, relating to the year 2022 effective pieces are follows As at 31 December 2023: Approved pieces of shares Exercised until 31 December 2023 Weighted average share price at the date of exercise (in HUF) Expired pieces Exercisable at 31 December 2023 Share-purchasing period started in 2023 Remuneration exchanged to share provided in 2023 Share-purchasing period starting in 2024 Remuneration exchanged to share applying in 2024 Share-purchasing period starting in 2025 Remuneration exchanged to share applying in 2025 Share-purchasing period starting in 2026 Remuneration exchanged to share applying in 2026 Share-purchasing period starting in 2027 Remuneration exchanged to share applying in 2027 Share-purchasing period starting in 2028 Remuneration exchanged to share applying in 2028 57,412 8,726 57,364 8,590 13,484 11,629 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 48 136 103,450 8,494 42,814 3,993 43,714 3,993 44,701 3,993 19,756 - Effective pieces relating to the periods starting in 2024-2028 settled during valuation of performance of year 2019- 2022, can be modified based on risk assessment and personal changes. In connection with the share-based compensation for Board of Directors and connecting compensation, shares given as a part of payments detailed above and for the year 2023 based on performance assessment accounted as equity-settled share based transactions HUF 3,292 million was recognized as expense for the year ended 31 December 2023. INTEGRATED ANNUAL REPORT 2023 378 OTP BANK IFRS REPORT (SEPARATE) NOTE 40: RELATED PARTY TRANSACTIONS (in HUF mn) Outstanding balances and transactions with related parties are summarized below in aggregate: Statement of financial position 31 December 2023 Associated companies and other companies Other related parties 31 December 2022 Associated companies and other companies Other related parties Cash, amounts due from banks and balances with the National Bank of Hungary Placements with other banks Repo receivables Held for trading securities Held for trading derivative financial instruments: Financial assets at fair value through other comprehensive income Securities at amortised cost Loans at amortised cost Loans mandatorily measured at fair value through profit or loss Right of use assets Derivative financial assets designated as hedge accounting relationships Other assets Total Assets Amounts due to banks and deposits from the National Bank of Hungary and other banks Repo liabilities Deposits from customers Leasing liabilities Liabilities from issued securities Derivative financial liabilities designated as held for trading Derivative financial liabilities designated as hedge accounting relationships Other liabilities Total Liabilities Off balance sheet items Guarantees Loan commitments Factoring loan commitments Total 11,568 2,202,179 183,394 16 43,808 273,400 - 979,319 - 25,972 1,345 173,687 3,894,688 - - - - - - 609 56,353 42 - - 280 57,284 (998,512) (317,457) (300,557) (26,948) (11,133) - - (78,840) - - 83,713 2,019,597 205,520 11 55,989 302,121 - 997,027 - 21,615 1,625 136,361 3,823,579 (863,748) (191,102) (271,214) (22,129) (11,093) - - - - - - 601 65,767 44 - - 375 66,787 - - (58,217) - - (24,137) - (40,225) - (898) (14,681) (1,694,323) - - (78,840) - (14,836) (1,414,347) - (491) (58,708) (1,324,353) (59,569) (1,094) (1,385,016) (10,209) (49,294) (2,977) (62,480) (1,208,669) (72,161) (1,085) (1,281,915) (7,824) (43,324) (8,763) (59,911) INTEGRATED ANNUAL REPORT 2023 379 OTP BANK IFRS REPORT (SEPARATE) NOTE 40: RELATED PARTY TRANSACTIONS (in HUF mn) [continued] Outstanding balances and transactions with related parties are summarized below in aggregate: [continued] Statement of Profit or Loss Interest Income Interest Expense Risk cost (Losses)/Gains arising from derecognition of financial assets measured at amortised cost Income from fees and commissions Expenses from fees and commissions Other administrative expenses Related party transactions with key management Year ended 31 December 2023 Year ended 31 December 2022 419,368 (291,054) 20,067 968 35,577 (3,599) (11,778) 181,369 (93,185) 70,147 (49,745) 18,742 (3,038) (9,761) The compensation of key management, such as the members of the Board of Directors, the members of the Supervisory Board and the employees involved in the decision-making process in accordance with the compensation categories defined in IAS 24 Related Party Disclosures, is summarised below: Short-term employee benefits Share-based payment Long-term employee benefits (on the basis of IAS 19) Total 31 December 2023 31 December 2022 3,379 1,732 320 5,431 2,986 2,225 239 5,450 31 December 2023 31 December 2022 Loans provided to companies owned by the Management (in the normal course of business) Commitments to extend credit and bank guarantees 56,353 62,480 65,767 59,911 An analysis of payment to Executives related to their activity in Board of Directors and Supervisory Board is as follows (in HUF mn): Members of Board of Directors Members of Supervisory Board Total 31 December 2023 31 December 2022 1,283 225 1,508 1,180 198 1,378 In the normal course of business, OTP Bank enters into other transactions with its subsidiaries, the amounts and volumes of which are not significant to these financial statements taken as a whole. INTEGRATED ANNUAL REPORT 2023 380 OTP BANK IFRS REPORT (SEPARATE) NOTE 41: TRUST ACTIVITIES (in HUF mn) The Bank acts as a trustee for certain loans granted by companies or employers to their employees, mainly for housing purposes. The ultimate risk for these loans rests with the party advancing the funds. As these loans and related funds are not considered to be assets or liabilities of the Bank, they have been excluded from the accompanying separate statement of financial position. 31 December 2023 31 December 2022 Loans managed by the Bank as a trustee 26,851 27,914 NOTE 42: CONCENTRATION OF ASSETS AND LIABILITIES 31 December 2023 31 December 2022 In the percentage of the total assets Receivables from, or securities Government or the NBH issued by the Hungarian Securities issued by the OTP Mortgage Bank Ltd. Loans at amortised cost 27.39% 1.54% 5.29% 23.58% 2.30% 5.26% There were no other significant concentrations of the assets or liabilities of the Bank as at 31 December 2023 or 31 December 2022. OTP Bank continuously provides the Authority with reports on the extent of dependency on large depositors as well as the exposure of the largest 50 depositors towards OTP Bank. Further to this obligatory reporting to the Authority. OTP Bank pays particular attention on the exposure of its largest partners and cares for maintaining a closer relationship with these partners in order to secure the stability of the level of deposits. The organisational unit of OTP Bank in charge of partner-risk management analyses the largest partners on a constant basis and sets limits on OTP Bank’s and the Group’s exposure separately partner-by-partner. If necessary, it modifies partner-limits in due course thereby reducing the room for manoeuvring of the Treasury and other business areas. The Bank’s internal regulation (Limit-management regulation) controls risk management which related to exposures of clients. Bank makes a difference between clients or clients who are economically connected with each other, partners, partners operating in the same geographical region or in the same economic sector, exposures from customers. Limit-management regulation includes a specific range provisions system used by Bank to control risk exposures. This regulation has to be used by the Bank for its business (lending) risk-taking activity in both the retail and corporate sector. To specify credit risk limits, the Bank strives their clients get an acceptable margin of risk based on their financial situation. In the Bank limit system a lower level decision-making delegation has to be provided. If an OTP group member takes risk against a client or group of clients (either inside the local economy or outside), the client will be qualified as a group level risk and these limits will be specified at group level. The validity period of this policy is 12 months. The limit shall be reviewed prior to the expiry date but at least once a year based on the relevant information required to limit calculations. The maximum credit exposure to any client or counterparty among Loans at amortised cost was HUF 813 billion and HUF 929 billion as at 31 December 2023 and 31 December 2022 respectively, before taking into account collateral or other credit enhancements. INTEGRATED ANNUAL REPORT 2023 381 OTP BANK IFRS REPORT (SEPARATE) NOTE 43: EARNINGS PER SHARE Earnings per share attributable to the Bank’s ordinary shares are determined by dividing Net profit for the year attributable to ordinary shareholders, after the deduction of declared preference dividends, by the weighted average number of ordinary shares outstanding during the year. Dilutive potential ordinary shares are deemed to have been converted into ordinary shares. Net profit for the year attributable to ordinary shareholders (in HUF mn) Weighted average number of ordinary shares outstanding during the year for calculating basic EPS (number of share) Basic Earnings per share (in HUF) Separate net profit for the year attributable to ordinary shareholders (in HUF mn) Modified weighted average number of ordinary shares outstanding during the year for calculating diluted EPS (number of share) Diluted Earnings per share (in HUF) Weighted average number of ordinary shares Average number of Treasury shares Weighted average number of ordinary shares outstanding 31 December 2023 31 December 2022 654,988 6,632 279,485,921 2,344 278,795,018 24 654,988 6,632 279,490,541 2,344 278,797,915 24 2023 2022 280,000,010 (514,089) 280,000,010 (1,204,992) during the year for calculating basic EPS 279,485,921 278,795,018 Dilutive effect of options issued in accordance with the Remuneration Policy / Management Option Program and convertible into ordinary shares The modified weighted average number of ordinary shares outstanding during the year for calculating diluted EPS 4,620 2,896 279,490,541 278,797,914 INTEGRATED ANNUAL REPORT 2023 382 OTP BANK IFRS REPORT (SEPARATE) NOTE 44: NET GAIN OR LOSS REALISED ON FINANCIAL INSTRUMENTS (in HUF mn) Year ended 31 December 2023 Net interest income and expense Net non-interest gain and loss Loss allowance Other comprehensive income Financial assets measured at amortised cost Cash, amounts due from banks and balances with the National Bank of Hungary Placements with other banks Repo receivables Loans Securities at amortised cost Financial assets measured at amortised 338,840 206,280 37,435 457,471 129,054 - - - 12,668 (19,400) - (12,358) (1,800) 5,542 (8,576) cost total 1,169,080 (6,732) (17,192) - - - - - - - 1,168 10,511 - 50,838 - 510 254 51,132 95,711 (3,303) 37,917 - 980 3,308 - 103,138 106,986 (2,323) 41,225 Financial assets measured at fair value Securities held for trading Debt instruments at fair value through other comprehensive income Equity instruments at fair value through other comprehensive income Loans mandatorily measured at fair value through profit or loss Financial assets measured at fair value total Financial liabilities measured at amortised cost Amounts due to banks and deposits from the National Bank of Hungary and other banks Repo liabilities Deposits from customers Leasing liabilities Liabilities from issued securities Subordinated bonds and loans Financial liabilities measured at amortised (94,942) (202,137) (336,118) (2,314) (58,495) (29,893) - - 233,243 - - - - - - - - - - - - - - - - - - - - - cost total (723,899) 233,243 Financial liabilities designated to measure at fair value through profit or loss (1,433) (4,542) Derivative financial instruments (78,871) 13,055 Total 468,015 342,010 (19,515) 41,225 Current year change of derivative financial assets and liabilities held-for-trading and designated as hedge accounting by types of results in the profit or loss for the year ended 31 December 2023 Balance as at 1 January Change in current period on interest income/interest expense on net results on derivative instruments and hedge relationships on revaluation difference Realized result on closed deals /matured deals Closing balance Held-for-trading (68,682) 88,973 4,524 (4,263) (7,318) 13,234 Hedge accounting (3,403) (1,161) (27,167) 15,273 10,663 (5,795) INTEGRATED ANNUAL REPORT 2023 383 OTP BANK IFRS REPORT (SEPARATE) NOTE 44: NET GAIN OR LOSS REALISED ON FINANCIAL INSTRUMENTS (in HUF mn) [continued] Year ended 31 December 2022 Net interest income and expense Net non-interest gain and loss Loss allowance Other comprehensive income Financial assets measured at amortised cost Cash, amounts due from banks and balances with the National Bank of Hungary Placements with other banks Repo receivables Loans Securities at amortised cost Financial assets measured at amortised cost 50,964 203,618 10,234 297,460 92,948 - - - 11,643 (54,402) - 11,754 2,095 33,838 27,623 total 655,224 (42,759) 75,310 Financial assets measured at fair value Securities held for trading Debt instruments at fair value through other 3,556 6,480 - - - - - - - - comprehensive income 39,988 (7,952) 25,615 (55,804) - 207 - 2,736 35,927 79,471 (20,188) (21,453) (11,872) 13,743 - (53,068) Equity instruments at fair value through other comprehensive income Loans mandatorily measured at fair value through profit or loss Financial assets measured at fair value total Financial liabilities measured at amortised cost Amounts due to banks and deposits from the National Bank of Hungary and other banks Repo liabilities Deposits from customers Leasing liabilities Liabilities from issued securities Subordinated bonds and loans Financial liabilities measured at amortised (19,806) (65,575) (184,713) (1,186) (7,442) (8,646) - - 213,359 - - - - - - - - - - - - - - - - - - - - - cost total (287,368) 213,359 Financial liabilities designated to measure at fair value through profit or loss Derivative financial instruments (562) (146,192) 1,932 9,917 Total 300,573 160,996 89,053 (53,068) Current year change of derivative financial assets and liabilities held-for-trading and designated as hedge accounting by types of results in the profit or loss for the year ended 31 December 2022 Balance as at 1 January Change in current period on interest income/interest expense on net results on derivative instruments and hedge relationships on revaluation difference Realized result on closed deals /matured deals Closing balance Held-for-trading (9,493) Hedge accounting (963) (73,781) (80,525) 103,665 (8,548) (68,682) 492 62,140 (59,604) (5,468) (3,403) INTEGRATED ANNUAL REPORT 2023 384 OTP BANK IFRS REPORT (SEPARATE) NOTE 45: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) In determining the fair value of a financial asset or liability the Bank in the case of instruments that are quoted on an active market uses the market price. In most cases market price is not publicly available so the Bank has to make assumptions or use valuation techniques to determine the fair value of a financial instrument. See Note 45. d) for more information about fair value classes applied for financial assets and liabilities measured at fair value in these financial statements. To provide a reliable estimate of the fair value of those financial instrument that are originally measured at amortised cost, the Bank used the discounted cash flow analysis (loans, placements with other banks, amounts due to banks, deposits from customers). The fair value of issued securities and subordinated bonds is based on quoted prices (e,g, Reuters), Cash and amounts due from banks and balances with the National Bank of Hungary represent amounts available immediately thus the fair value equals to the cost. The assumptions used when calculating the fair value of financial assets and liabilities when using valuation technique are the following: • • • • the discount rates are the risk free rates related to the denomination currency adjusted by the appropriate risk premium as of the end of the reporting period, the contractual cash flows are considered for the performing loans and for the non-performing loans, the amortised cost less impairment is considered as fair value, the future cash flows for floating interest rate instruments are estimated from the yield curves as of the end of the reporting period, the fair value of the deposit which can be due in demand cannot be lower than the amount payable on demand. For classes of assets and liabilities not measured at fair value in the statement of financial position, the income approach was used to convert future cash flows to a single current amount. Fair value of current assets is equal to carrying amount, fair value of liabilities from issued securities and other bond-type classes of assets and liabilities not measured at fair value measured based on Reuters market rates and, fair value of other classes not measured at fair value of the statement of financial position are measured using the discounted cash flow method. Fair value of loans, net of allowance for loan losses measured using discount rate adjustment technique, the discount rate is derived from observed rates of return for comparable assets or liabilities that are traded in the market. Methods and significant assumptions used to determine fair value of the different classes of financial instruments: - Level 1: quoted prices (unadjusted) in active markets for identical assets or liabilities; - Level 2: inputs other than quoted prices included within Level 1 that are observable for the asset or liability either directly or indirectly; - Level 3: inputs for the asset or liability that are not based on observable market data (unobservable inputs). Use of modified yield curve During the year ended 31 December 2023 and 2022 yield curves derived from hungarian government bonds (“ÁKK curve”) have become distorted due to certain market events, which means that real liquidity has concentrated on certain part of the yield curve. Therefore a modified yield curve - which is not observable on the market - has been used at the concerning fair value calculations. This yield curve is based on the relevant yield curve points of the original ÁKK curve. Based on Management’s discretion fair value calculated with modified yield curves can represent the perspective of market participants reliable at current market conditions. For the year ended 31 December 2023 and 2022 modified yield curve was used for calculating fair value in case of subsidised personal loans represented in “Loans mandatorily measured at fair value through profit or loss” line. INTEGRATED ANNUAL REPORT 2023 385 OTP BANK IFRS REPORT (SEPARATE) NOTE 45: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) [continued] a) Fair value of financial assets and liabilities at amortised cost 31 December 2023 31 December 2022 Carrying amount Fair value Level 1 Level 2 Level 3 Carrying amount Fair value Level 1 Level 2 Level 3 2,708,232 2,702,433 201,658 2,710,848 4,681,359 298,838 13,303,368 2,708,232 2,933,781 201,742 2,494,227 4,824,169 298,838 13,460,989 2,708,232 1,509,113 - 2,236,994 - - 6,454,339 - 1,424,668 201,742 238,837 - - 1,865,247 - - - 18,396 4,824,169 298,838 5,141,403 1,092,198 2,899,829 246,529 3,282,373 4,825,040 255,125 12,601,094 1,092,198 2,871,307 248,513 2,654,685 4,856,352 255,125 11,978,180 1,092,198 1,300,188 - 2,301,512 - - 4,693,898 - 1,571,119 248,513 337,789 - - 2,157,421 - - - 15,384 4,856,352 255,125 5,126,861 1,761,579 443,694 10,734,325 68,282 1,163,109 520,296 243,319 14,934,604 1,709,710 457,508 10,741,597 68,328 1,201,901 421,030 243,319 14,843,393 609,288 - - - 1,201,901 421,030 - 2,232,219 1,100,422 457,508 10,741,597 - - - - 12,299,527 - - - 68,328 - - 243,319 311,647 1,736,128 408,366 11,119,158 41,464 498,709 294,186 282,103 14,380,114 1,559,492 415,703 11,122,775 41,477 493,440 261,113 282,103 14,176,104 389,779 - - - 493,440 261,113 - 1,144,332 1,169,713 415,703 11,122,775 - - - - 12,708,191 - - - 41,477 - - 282,103 323,580 Cash, amounts due from banks and balances with the National Bank of Hungary Placements with other banks Repo receivables Securities at amortised cost Loans at amortised cost Other financial assets Total assets measured at amortised cost Amounts due to banks, deposits from the National Bank of Hungary and other banks Repo liabilities Deposits from customers Leasing liabilities Liabilities from issued securities Subordinated bonds and loans Other financial liabilities Total liabilities measured at amortised cost b) Derivative financial instruments OTP Bank regularly enters into hedging transactions in order to decrease its financial risks. However some economically hedging transaction do not meet the criteria to account for hedge accounting, therefore these transactions were accounted as derivatives held for trading. Net investment hedge in foreign operations is not applicable in separate financial statements. INTEGRATED ANNUAL REPORT 2023 386 OTP BANK IFRS REPORT (SEPARATE) NOTE 45: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) [continued] b) Derivative financial instruments [continued] The assessment of the hedge effectiveness (both for fair value hedges and cash flow hedges) to determine the economic relationship between the hedged item and the hedging instrument is accomplished with prospective scenario analysis via different rate shift scenarios of the relevant risk factor(s) of the hedged risk component(s). The fair value change of the hedged item and the hedging instrument is compared in the different scenarios. Economic relationship is justified if the change of the fair value of the hedged item and the hedging instrument are in the opposite direction and the absolute changes are similar amounts. The hedge ratio is determined as the ratio of the notional of the hedged item and the notional of the hedging instrument. The sources of hedge ineffectiveness are the not hedged risk components (e.g. change of cross currency basis spreads in case of interest rate risk hedges), slight differences in maturity dates and interest payment dates in case of fair value hedges, and differences between the carrying amount of the hedged item and the carrying amount of the hedging instrument in case of FX hedges (e.g. caused by interest rate risk components in the fair value of the hedging instrument). Fair value of derivative financial instruments1 The Bank has the following held for trading derivatives and derivatives designated as hedge accounting: Held for trading derivative financial instruments Interest rate derivatives Interest rate swaps Cross currency interest rate swaps OTC options Forward rate agreement Total interest rate derivatives (OTC derivatives) From this: Interest rate derivatives cleared by NBH Foreign exchange derivatives Foreign exchange swaps Foreign exchange forward OTC options Foreign exchange spot conversion Total foreign exchange derivatives (OTC derivatives) From this: Foreign exchange derivatives cleared by NBH Before netting Assets Liabilities 31 December 2023 Netting After netting Before netting Assets Liabilities Assets Liabilities 31 December 2022 Netting After netting Assets Liabilities 130,230 8,644 818 - 139,692 1,132 54,528 6,551 1,016 347 62,442 - (113,742) (6,532) (818) (214) (121,306) - (32,818) (10,129) (871) (303) (44,121) - 110,939 - - - 110,939 - - - - - - - 19,291 8,644 818 - 28,753 1,132 54,528 6,551 1,016 347 62,442 - (2,803) (6,532) (818) (214) (10,367) - (32,818) (10,129) (871) (303) (44,121) - 162,519 11,332 1,000 505 175,356 2,702 109,167 9,909 1,048 162 120,286 22,214 (170,144) (12,139) (1,000) (3) (183,286) - (76,037) (11,936) (822) (162) (88,957) - 155,468 - - 505 155,973 - - - - - - - 7,051 11,332 1,000 - 19,383 2,702 109,167 9,909 1,048 162 120,286 22,214 (14,676) (12,139) (1,000) 502 (27,313) - (76,037) (11,936) (822) (162) (88,957) - 1 Certain derivative financial assets and liabilities are offset and the net amount is presented in accordance with IAS 32 in the State ment of Financial Position. The Bank has the ability and the intention to settle those instruments on a net basis, which are settled through the same clearing house. INTEGRATED ANNUAL REPORT 2023 387 OTP BANK IFRS REPORT (SEPARATE) NOTE 45: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) [continued] b) Derivative financial instruments [continued]1 Fair value of derivative financial instruments [continued] Equity stock and index derivatives Commodity Swaps Equity swaps OTC derivatives Exchange traded futures and options Total equity stock and index derivatives Derivatives held for risk management not designated in hedges Interest rate swaps Foreign exchange swaps Foreign exchange spot conversion Forward Cross currency interest rate swaps Total derivatives held for risk management not designated in hedges From this: Total derivatives cleared by NBH held for risk management Total Held for trading derivative financial instruments Derivative financial instruments designated as hedge accounting relationships Derivatives designated in cash flow hedges Interest rate swaps Total derivatives designated in cash flow hedges Derivatives designated in fair value hedges Interest rate swaps Cross currency interest rate swaps Foreign exchange swaps Total derivatives designated in fair value hedges Interest rate swaps Total other derivatives designated in fair value hedges From this: Total derivatives cleared by NBH held for hedging Total derivatives held for risk management (OTC derivatives) Before netting Assets Liabilities 31 December 2023 Netting After netting Before netting Assets Liabilities Assets Liabilities 31 December 2022 Netting After netting Assets Liabilities 32,402 126 32,528 433 32,961 68,380 11,796 - 127 14,577 (32,490) (3,826) (36,316) (451) (36,767) (91,634) (20,284) - - (2,629) 94,880 33,042 329,975 (114,547) - (316,741) - - 37,651 10,173 - 47,824 168 168 - 47,992 (9,935) (9,935) (33,054) (10,679) - (43,733) (119) (119) (1,418) (53,787) - - - - - 22,237 - - - - 22,237 - 133,176 1,066 1,066 25,130 - - 25,130 168 168 - 26,364 32,402 126 32,528 433 32,961 46,143 11,796 - 127 14,577 (32,490) (3,826) (36,316) (451) (36,767) (69,397) (20,284) - - (2,629) 72,643 33,042 196,799 (92,310) - (183,565) (1,066) (1,066) 12,521 10,173 - 22,694 - - - 21,628 (8,869) (8,869) (7,924) (10,679) - (18,603) 49 49 (1,418) (27,423) 34,058 54 34,112 214 34,326 133,399 12,687 - 67 3,515 149,668 78,916 479,636 - - 58,381 20,732 1,696 80,809 - - - 80,809 (32,048) (702) (32,750) (1,887) (34,637) (225,915) (11,908) (43) - (3,572) (241,438) (1,879) (548,318) (25,325) (25,325) (37,290) (5,398) (16,199) (58,887) - - (5,485) (84,212) - - - - - 18,944 - - - - 18,944 - 174,917 2,651 2,651 30,938 - - 30,938 - - - 33,589 34,058 54 34,112 214 34,326 114,455 12,687 - 67 3,515 130,724 78,916 304,719 (2,651) (2,651) 27,443 20,732 1,696 49,871 - - - 47,220 (32,048) (702) (32,750) (1,887) (34,637) (206,971) (11,908) (43) - (3,572) (222,494) (1,879) (373,401) (22,674) (22,674) (6,352) (5,398) (16,199) (27,949) - - (5,485) (50,623) 1 Certain derivative financial assets and liabilities are offset and the net amount is presented in accordance with IAS 32 in t he Statement of Financial Position. The Bank has the ability and the intention to settle those instruments on a net basis, which are settled through the same clearing house. INTEGRATED ANNUAL REPORT 2023 388 OTP BANK IFRS REPORT (SEPARATE) NOTE 45: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) [continued] b) Derivative financial instruments [continued]1 Fair value of derivative financial instruments [continued] Financial assets subject to offsetting, netting arrangement as at 31 December 2023 Offsetting recognised on the balance sheet Netting potential not recognised on the balance sheet Gross assets before offset Offsetting with gross liabilities Net assets recognised on the statement of financial position Financial liabilities Collateral received Assets after consideration of netting potential Assets not subject to netting arrangements Assets recognised on the statement os financial position Total assets Maximum exposure to risk Recognised in the statement of financial position After consideration of netting potential Derivative financial instruments 324.446 (158.844) 165.602 (60.721) (76.853) 28.028 52.825 218.427 80.853 Financial liabilities subject to offsetting, netting arrangement as at 31 December 2023 Offsetting recognised on the balance sheet Netting potential not recognised on the balance sheet Liabilities not subject to netting arrangements Total liabilities Maximum exposure to risk Gross liabilities before offset Offsetting with gross assets Net liabilities recognised on the statement of financial position Financial assets Collateral pledged Liabilities after consideration of netting potential Liabilities recognised on the statement os financial position Recognised in the statement of financial position After consideration of netting potential Derivative financial instruments 347.414 (158.844) 188.570 (60.721) (103.563) 24.286 22.418 210.988 46.704 1 Certain derivative financial assets and liabilities are offset and the net amount is presented in accordance with IAS 32 in t he Statement of Financial Position. The Bank has the ability and the intention to settle those instruments on a net basis, which are settled through the same clearing house. INTEGRATED ANNUAL REPORT 2023 389 OTP BANK IFRS REPORT (SEPARATE) NOTE 45: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) [continued] b) Derivative financial instruments [continued]1 Fair value of derivative financial instruments [continued] Financial assets subject to offsetting, netting arrangement as at 31 December 2022 Offsetting recognised on the balance sheet Netting potential not recognised on the balance sheet Gross assets before offset Offsetting with gross liabilities Net assets recognised on the statement of financial position Financial liabilities Collateral received Assets after consideration of netting potential Assets not subject to netting arrangements Assets recognised on the statement os financial position Total assets Maximum exposure to risk Recognised in the statement of financial position After consideration of netting potential Derivative financial instruments 441,412 (208,505) 232,907 (90,551) (103,014) 39,342 119,032 351,939 158,374 Financial liabilities subject to offsetting, netting arrangement as at 31 December 2022 Offsetting recognised on the balance sheet Netting potential not recognised on the balance sheet Liabilities not subject to netting arrangements Total liabilities Maximum exposure to risk Gross liabilities before offset Offsetting with gross assets Net liabilities recognised on the statement of financial position Financial assets Collateral pledged Liabilities after consideration of netting potential Liabilities recognised on the statement os financial position Recognised in the statement of financial position After consideration of netting potential Derivative financial instruments 580,572 -208,505 372,067 -90,551 -240,661 40,855 51,957 424,024 92,812 1 Certain derivative financial assets and liabilities are offset and the net amount is presented in accordance with IAS 32 in t he Statement of Financial Position. The Bank has the ability and the intention to settle those instruments on a net basis, which are settled through the same clearing house. INTEGRATED ANNUAL REPORT 2023 390 OTP BANK IFRS REPORT (SEPARATE) NOTE 45: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) [continued] Hedge accounting c) Interest rate risk management is centralized at OTP Bank. Interest rate risk exposures in major currencies are managed at HQ on consolidated level. Although risk exposures in local currencies are managed at subsidiary level, the respective decisions are subject to HQ approval. Interest rate risk is measured by simulating NII and EVE under different stress and plan scenarios, the established risk limits are described in „OTP Bank’s Group-Level Regulations on the Management of Liquidity Risk and Interest Rate Risk of Banking Book”. The interest rate risk management activity aims to stabilize NII within the approved risk limits. The risk management objective of these hedge relationships is to mitigate the risk of clean fair value (i.e. excluding accrued interest) change of MIRS loans due to the change of interest rate reference indexes (BUBOR, EURIBOR, LIBOR, etc.) of the respective currency. Amount, timing and uncertainty of future cash flows - hedging instruments as at 31 December 2023 (amounts in million currency) Type of hedge Type of risk Type of instrument Fair Value Hedge Interest rate risk Interest rate swap Within one month Within three months and over one month Within one year and over three months Within five years and over one year More than five years Total HUF Notional Average Interest Rate (%) EUR Notional Average Interest Rate (%) USD Notional Average Interest Rate (%) JPY Notional Average Interest Rate (%) Cross currency interest rate swap EUR/HUF Notional Average Interest Rate (%) Average FX Rate - - - - - - - - - - - - - - - - - - - (24,975) 15.66% - - - - - - 1 (1.69%) 310.02 2 (1.68%) 310.10 102,049 15.25% (590) 3.92% (1,106) 3.65% 4,500 0.22% 8 (1.73%) 309.36 28,300 105,374 1.38% (590) - - 47 4.18% (1,059) 4,500 - - 21 10 (1.82%) 307.71 Fair Value Hedge FX & IR risk INTEGRATED ANNUAL REPORT 2023 391 OTP BANK IFRS REPORT (SEPARATE) NOTE 45: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) [continued] c) Hedge accounting [continued] Amount, timing and uncertainty of future cash flows - hedging instruments as at 31 December 2023 (amounts in million currency) [continued] Type of hedge Type of risk Type of instrument Within one month Within three months and over one month Within one year and over three months Within five years and over one year More than five years Total Fair Value Hedge FX risk Fair Value Hedge Other Cash flow Hedge Interest rate risk Other fair Value Hedge Interest rate risk Cross currency interest rate swap EUR/HUF Notional Average FX Rate RON/HUF Notional Average FX Rate JPY/HUF Notional Average FX Rate USD/HUF Notional Average FX Rate Interest rate swap HUF Notional Interest rate swap HUF Notional Average Interest Rate Interest rate swap EUR Notional Average Interest Rate - - - - - - - - - - - - - 175 356.12 - - - - - 357.16 - - - - - 250 359.11 575 73.75 - - 143 357.16 778 - - (60) 3.54 1,167 383.36 1,250 74.94 4,500 2.43 - - - 28,027 2.46 (240) 2.61 1,592 1,825 4,500 143 778 28,027 - - - - - - - - - - - (120) 2.42 (420) INTEGRATED ANNUAL REPORT 2023 392 OTP BANK IFRS REPORT (SEPARATE) NOTE 45: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) [continued] c) Hedge accounting [continued] Amount, timing and uncertainty of future cash flows - hedging instruments as at 31 December 2022 (amounts in million currency) Type of hedge Type of risk Type of instrument Fair Value Hedge Interest rate risk Interest rate swap Within one month Within three months and over one month Within one year and over three months Within five years and over one year More than five years Total HUF Notional Average Interest Rate (%) EUR Notional Average Interest Rate (%) USD Notional Average Interest Rate (%) JPY Notional Average Interest Rate (%) Cross currency interest rate swap EUR/HUF Notional Average Interest Rate (%) Average FX Rate Cross currency interest rate swap EUR/HUF Notional Average FX Rate RON/HUF Notional Average FX Rate JPY/HUF Notional Average FX Rate USD/HUF Notional Average FX Rate Interest rate swap HUF Notional Interest rate swap HUF Notional Average Interest Rate - - - - - - - - - (1.64%) 310.41 - 363.88 - - - - - - - - - Fair Value Hedge FX & IR risk Fair Value Hedge FX risk Fair Value Hedge Other Cash flow Hedge Interest rate risk - - - - 90 2.60% - - 1 (1.68%) 310.17 (10) 407.57 - - - - -7 323.77 - - 101 0.24% - - - - (64,875) 7.15% 30,300 (34,575) 1.40% 10 0.22% 29 2.35% 4,500 0.22% 50 0.05% 47 4.18% 161 166 4,500 - - 2 (1.68%) 310.20 10 (1.71%) 309.74 11 (1.82%) 307.71 24 125 362.11 400 72.92 - - 144 323.77 878 373.88 3,121 75.08 4,500 2.79 146 323.77 - - - - - - - - - 993 3,521 4,500 283 2,299 1,323 198 778 794 1.13 3,203 1.93 - - 28,027 2.46 32,024 INTEGRATED ANNUAL REPORT 2023 393 OTP BANK IFRS REPORT (SEPARATE) NOTE 45: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) [continued] c) Hedge accounting [continued] Derivative financial instruments designated as hedge accounting as follows: Type of instrument Type of risk Nominal amount of the hedging instrument Carrying amount of the hedging instrument for the year ended 31 Decembe 2023 Before netting Assets Liabilities Netting After netting Assets Liabilities Line item in the statement of financial position where the hedging instrument is located Changes in fair value used for calculating hedge ineffectiveness for the year ended 31 December 2023 Fair value hedge rate Interest swap Cross- currency swap FX & IR risk Cross- currency swap FX risk Interest swap Other rate Interest rate risk 1,167,195 37,543 (33,055) 25,130 12,413 (7,925) risk management Derivative assets (liabilities) held for 6,394 - (1,418) 997,565 10,173 (9,260) 778 108 - - - - Derivative assets (liabilities) held for - (1,418) risk management Derivative assets (liabilities) held for 10,173 (9,260) risk management 108 Derivative assets (liabilities) held for - risk management Cash flow hedge Interest swap Other fair value hedge Interest swap rate Derivative assets (liabilities) held for Interest rate risk 66,899 - (9,935) 1,066 (1,066) (8,869) risk management rate Derivative assets (liabilities) held for Interest rate risk 160,768 168 (119) 168 - 49 risk management 648 (893) 6,699 1 (84) 32 INTEGRATED ANNUAL REPORT 2023 394 OTP BANK IFRS REPORT (SEPARATE) NOTE 45: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) [continued] c) Hedge accounting [continued] Derivative financial instruments designated as hedge accounting as follows: 31 December 2023 Type of risk Carrying amount of the hedged item Assets Liabilities Accumulated amount of fair value hedge adjustments on the hedged item included in the carrying amount of the hedged item Liabilities Assets Line item in the statement of financial position in which the hedged item is included Fair value hedge - micro - Loans - Loans - Government bonds - Government bonds - Government bonds - Other securities - Other securities - Other securities - Loans - Loans - Government bonds - Government bonds - Other securities - Customer deposits Fair value hedge total Interest rate risk Interest rate risk Interest rate risk Interest rate risk Interest rate risk Interest rate risk Interest rate risk Interest rate risk FX & IR risk FX risk FX risk FX risk Other risk Other risk 26,839 - 164,229 148,843 - 3,828 - - 3,266 949,447 10,986 49,378 - - 1,356,816 - 143,857 - - - - 457,027 219,989 - - - - 897 157,543 979,313 (3,178) - 7,808 20,391 - 203 - - (96) - - - - - 25,128 - Loans Amounts due to banks and deposits from the National Bank (11,249) - - - - 6,539 (157) - - - - (39) 84 (4,822) of Hungary and other banks Securities at amortised cost Securities at fair value through other comprehensive income Financial assets at fair value through profit or loss Securities at fair value through other comprehensive income Liabilities from issued securities Subordinated debts Loans Loans Securities at amortised cost Securities at fair value through other comprehensive income Liabilities from issued securities Customer deposits INTEGRATED ANNUAL REPORT 2023 395 OTP BANK IFRS REPORT (SEPARATE) NOTE 45: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) [continued] c) Hedge accounting [continued] Derivative financial instruments designated as hedge accounting as follows: Type of instrument Type of risk Fair value hedge Nominal amount of the hedging instrument Carrying amount of the hedging instrument for the year ended 31 December 2022 Before netting Assets Liabilities Netting After netting Assets Liabilities Line item in the statement of financial position where the hedging instrument is located Changes in fair value used for calculating hedge ineffectiveness for the year ended 31 December 2022 Interest rate swap Interest rate risk 444,627 58,260 (37,258) 30,938 27,322 (6,320) management Derivative assets (liabilities) held for risk Cross-currency swap FX & IR risk 7,292 - (2,679) Cross-currency swap FX risk FX swap FX risk Interest rate swap Other Cash flow hedge 813,430 290,982 2,299 21,685 (2,719) 743 121 (16,199) (32) - - - - Derivative assets (liabilities) held for risk - (2,679) management Derivative assets (liabilities) held for risk 21,685 (2,719) management 743 121 Derivative assets (liabilities) held for risk (16,199) management Derivative assets (liabilities) held for risk (32) management Derivative assets (liabilities) held for risk Interest rate swap Interest rate risk 92,203 - (25,325) 2,651 (2,651) (22,674) management 12,873 3 (6,087) - 1 (101) 31 December 2022 Type of risk Carrying amount of the hedged item Accumulated amount of fair value hedge adjustments on the hedged item included in the carrying amount of the hedged item Line item in the statement of financial position in which the hedged item is included Assets Liabilities Assets Liabilities Fair value hedges - Loans - Loans - Government bonds Interest rate risk Interest rate risk Interest rate risk 64,596 - 14,814 - Government bonds Interest rate risk 151,501 - Other securities - Other securities - Loans - Loans - Government bonds - Government bonds - Other securities Fair value hedges total Interest rate risk FX & IR risk FX risk FX risk FX risk Other risk 44,508 - 9,099 716,841 12,797 113,806 - 1,127,962 - 143,208 - - - 25,563 - - - - 2,299 171,070 (5,033) - (4,601) (45,319) (638) - 503 - - - - (55,088) - Loans Amounts due to banks and deposits from the National (34,149) Bank of Hungary and other banks - - - 448 - - - Securities at amortised cost Securities at fair value through other comprehensive income Securities at fair value through other comprehensive income Liabilities from issued securities Loans Loans Securities at amortised cost Securities at fair value through other comprehensive - income (218) Liabilities from issued securities (33,919) INTEGRATED ANNUAL REPORT 2023 396 OTP BANK IFRS REPORT (SEPARATE) NOTE 45: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) [continued] c) Hedge accounting [continued] For the year ended 31 December 2023 OCI related to cash flow hedges as follows: Type of risk Interest rate risk Carrying amount of the hedged item Assets 28,027 Liabilities - Cash flow hedge reserve Line item in the statement of financial position in which the hedged item is included 3,509 Loans at amortised cost For the year ended 31 December 2022 OCI related to cash flow hedges as follows: Type of risk Interest rate risk Carrying amount of the hedged item Assets 32,024 Liabilities - Cash flow hedge reserve Line item in the statement of financial position in which the hedged item is included 9,210 Loans at amortised cost For the year ended 31 December 2023 change in basis swap spread recognised in OCI related to fair value hedges as follows: Type of risk FX risk FX risk Carrying amount of the hedged item Assets 949,447 10,986 960,433 Liabilities - - - Items recognised in other comprehensive income Change in the items recognized in other comprehensive income Line item in the statement of financial position in which the hedged item is included 167 (69) 98 530 Loans at amortised cost - FVOCI securities 530 For the year ended 31 December 2022 change in basis swap spread recognised in OCI related to fair value hedges as follows: Type of risk FX risk FX risk Carrying amount of the hedged item Assets 716,841 12,797 729,638 Liabilities - - - Items recognised in other comprehensive income Change in the items recognized in other comprehensive income Line item in the statement of financial position in which the hedged item is included (363) (52) (415) 605 Loans at amortised cost - FVOCI securities 605 Change in the fair value of the hedging instrument related to cash flow hedge 31 December 2023 Type of instrument Type of risk Change in the value of the hedging instrument recognised in cash flow hedge reserve Hedge ineffectiveness recognised in profit or loss Interest rate swap Interest rate risk (5,701) (85) Line item in profit or loss that includes hedge ineffectiveness Interest Income from Placements with other banks, net of allowance for placement losses For the year ended 31 December 2023 there were no reclassification from cash flow hedge reserve to profit or loss due to termination of hedging relationship. 31 December 2022 Type of instrument Type of risk Interest rate swap Interest rate risk Change in the value of the hedging instrument recognised in cash flow hedge reserve Hedge ineffectiveness recognised in profit or loss 5,642 (101) Line item in profit or loss that includes hedge ineffectiveness Interest Income from Placements with other banks, net of allowance for placement losses For the year ended 31 December 2022 an amount HUF 227 million reclassified from cash flow hedge reserve to profit or loss due to termination of hedging relationship. INTEGRATED ANNUAL REPORT 2023 397 OTP BANK IFRS REPORT (SEPARATE) NOTE 45: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) [continued] d) Methods and significant assumptions used to determine fair value of the different classes of financial instruments: Fair value classes - Level 1: quoted prices (unadjusted) in active markets for identical assets or liabilities; - Level 2: inputs other than quoted prices included within Level 1 that are observable for the asset or liability either directly or indirectly, - Level 3: inputs for the asset or liability that are not based on observable market data (unobservable inputs). The following table shows an analysis of financial instruments recorded at fair value by level of the fair value hierarchy: 31 December 2023 Total Level 1 Level 2 Level 3 Loans mandatorily at fair value through profit or loss Financial assets at fair value through profit or loss from this: securities held for trading from this: positive FVA of derivative financial 934,848 257,535 27,804 - 44,106 19,756 - 204,414 8,048 934,848 9,015 - instruments designated as held for trading 196,799 433 196,366 - from this: securities mandatorily measured at fair value through profit or loss 32,932 23,917 Equity instruments at fair value through other comprehensive income 21,177 21,177 Securities at fair value through other comprehensive - - 9,015 - income 538,350 229,331 278,146 30,873 Positive fair value of derivative financial instruments designated as hedge accounting Financial assets measured at fair value total Financial liabilities at fair value through profit or loss Negative fair value of derivative financial instruments classified as held for trading Short position Negative fair value of derivative financial instruments designated as hedge accounting Financial liabilities measured at fair value total 21,628 1,773,538 - 294,614 21,628 504,188 - 974,736 19,786 - - 19,786 183,565 19,107 27,423 249,881 451 19,107 179,414 - 3,700 - - 19,558 27,423 206,837 - 23,486 INTEGRATED ANNUAL REPORT 2023 398 OTP BANK IFRS REPORT (SEPARATE) NOTE 45: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) [continued] d) Fair value classes [continued] As at 31 December 2022 Total Level 1 Level 2 Level 3 Loans mandatorily at fair value through profit or loss Financial assets at fair value through profit or loss from this: securities held for trading from this: positive FVA of derivative financial instruments designated as held for trading from this: securities mandatorily measured at fair value through profit or loss Equity instruments at fair value through other comprehensive income Securities at fair value through other comprehensive income Positive fair value of derivative financial instruments designated as hedge accounting Financial assets measured at fair value total Financial liabilities at fair value through profit or loss Negative fair value of derivative financial instruments classified as held for trading Short position Negative fair value of derivative financial 793,242 410,012 74,795 - - 793,242 41,534 20,197 359,104 54,598 304,719 213 304,506 30,498 21,124 17,922 17,922 - - 779,253 194,756 557,082 27,415 47,220 2,047,649 - 254,212 47,220 963,406 - 830,031 16,576 373,401 24,596 - - 16,576 1,886 24,596 370,865 - 9,374 - - 9,374 - 650 - - instruments designated as hedge accounting 50,623 - 50,623 Financial liabilities measured at fair value total 465,196 26,482 421,488 17,226 The fair value of investment properties is presented in Note 14 and they are categorized in level 3. The fair value of investment in subsidiaries is presented in Note 12 and they are categorized in level 3. Valuation techniques and sensitivity analysis on Level 2 instruments The fair value of Level 2 instruments is calculated by discounting their expected interest and capital cash flows. Discounting is done with the respective swap curve of each currency. Valuation techniques and sensitivity analysis on Level 3 instruments Sensitivity analysis is performed on products with significant unobservable inputs (Level 3) to generate a range of reasonably possible alternative valuations. The sensitivity methodologies applied take account of the nature of the valuation techniques used, as well as the availability and reliability of observable proxy and historical date and the impact of using alternative models. The calculation is based on range or spread data of reliable reference source or a scenario based on relevant market analysis alongside the impact of using alternative models. Sensitivities are calculated without reflecting the impact of any diversification in the portfolio. INTEGRATED ANNUAL REPORT 2023 399 OTP BANK IFRS REPORT (SEPARATE) NOTE 45: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) [continued] d) Fair value classes [continued] Unobservable inputs used in measuring fair value Class of financial instrument Type of financial instrument Valuation technique Significant unobservable input Range of estimates for unobservable input Financial assets at fair value through profit or loss Loans mandatorily at fair value through profit or loss Loans mandatorily at fair value through profit or loss Loans mandatorily at fair value through profit or loss Loans mandatorily at fair value through profit or loss Securities at fair value through other comprehensive income VISA C shares Market approach combined with Discount applied due to illiquidity and expert judgement litigation MFB refinancing loans Discounted cash flow model Probability of default Subsidised personal loans Discounted cash flow model Probability of default Subsidised personal loans Discounted cash flow model Operational costs Subsidised personal loans Discounted cash flow model Demography FVOCI debt securities Market approach combined with expert judgement Credit risk +/-12% +/- 20% +/- 20% +/- 20% Change in the cash flow estimation +/- 5% +/-15% INTEGRATED ANNUAL REPORT 2023 400 OTP BANK IFRS REPORT (SEPARATE) NOTE 45: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) [continued] d) Fair value classes [continued] The effect of unobservable inputs on fair value measurement Although the Bank believes that its estimates of fair value are appropriate, the use of different methodologies or assumptions could lead to different measurements of fair value. For fair value measurements in Level 3 changing the assumptions used to reasonably possible alternative assumptions would have the following effects. 31 December 2023 VISA C shares MFB refinanced loans (asset) Class of financial instrument Financial assets at fair value through profit or loss Loans mandatorily at fair value through profit or loss Subsidised personal loans Loans mandatorily at fair value through profit or loss Subsidised personal loans Loans mandatorily at fair value Subsidised personal loans Loans mandatorily at fair value through profit or loss Unobservable inputs Illiquidity Probability of default Probability of default Operational costs Demography Carrying amount Fair values Effect on profit and loss Favourable Unfavourable Favourable Unfavourable 1,808 2,024 1,590 19,154 19,499 18,809 217 345 (217) (345) 911,190 913,292 909,097 2,102 (2,093) 911,190 916,712 905,728 5,522 (5,462) Russian government bonds Securities at fair value through other comprehensive income Probability of default 30,873 40,248 21,498 9,375 (9,375) through profit or loss 911,190 911,939 910,577 749 (613) 31 December 2022 VISA C shares MFB refinanced loans (asset) Class of financial instrument Financial assets at fair value through profit or loss Loans mandatorily at fair value through profit or loss Subsidised personal loans Loans mandatorily at fair value Subsidised personal loans Loans mandatorily at fair value through profit or loss Subsidised personal loans Loans mandatorily at fair value through profit or loss through profit or loss Probability of default Probability of default Operational costs Demography Russian government bonds Securities at fair value through other comprehensive income Probability of default Unobservable inputs Illiquidity Carrying amount 1,469 Fair values Effect on profit and loss Favourable Unfavourable Favourable Unfavourable (238) 1,707 1,231 238 15,483 15,602 15,364 119 (119) 772,094 773,281 770,911 1,187 (1,183) 772,094 777,898 769,012 5,804 (3,082) 772,094 774,528 769,544 2,434 (2,550) 27,415 34,586 20,244 7,171 (7,171) INTEGRATED ANNUAL REPORT 2023 401 OTP BANK IFRS REPORT (SEPARATE) NOTE 45: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) [continued] d) Fair value classes [continued] The effect of unobservable inputs on fair value measurement [continued] The favourable and unfavourable effects of using reasonably possible alternative assumptions for the valuation of Visa C shares have been calculated by modifying the discount rate used for the valuation by +/-12% as being the best estimates of the management as at 31 December 2023 and 31 December 2022 respectively. In the case of MFB refinancing loans and subsidised personal loans the Bank calculated the favourable and unfavourable effects of using reasonably possible alternative assumptions by modifying the rates of probability of default by +/- 20% as one of the most significant unobservable input. In case of subsidised personal loans operational cost and factors related to demography are considered as unobservable inputs to the applied fair value calculation model in addition to credit risk. The Bank calculated the favourable and unfavourable effects of using reasonably possible alternative assumptions by modifying the rates of operational costs by +/- 20% as one of the most significant unobservable input. In case of subsidised personal loans cash flow estimation are based on assumption related to the future number of childbirths performed by the debtors both in the current and the comparative period. According to the assumptions used in comparative period 15% of the debtors will not fulfill the conditions of the subsidy determined by the government after 5 years (“breach of conditions”), thereby debtors will be obliged to pay back advanced interest subsidy given in advance. Furthermore, in this case subsidised loans are converted to loans provided based on market conditions. Loans are prepaid by the government as part of the subsidy after the second and the third childbirth following the signatory of the loan contract. The Bank calculated the favourable and unfavourable effects of using reasonably possible alternative assumptions by modifying the demographical assumption of breach of conditions by +/- 5% as one of the most significant unobservable input in the cash flow estimation. For the year ended 31 December 2022 the Bank used a new and more complex model for cash flow calculations of the subsidised personal loans. The new model uses more scenarios compared to the previous one. These scenarios based on the above mentioned events (first second and third child births after signatory and breach of conditions) and also the event of divorce. The model uses public statistical information to estimate the outcome of these possible future events. The Bank calculated the favourable and unfavourable effects of using reasonably possible alternative assumptions by modiying the demographical assumption of future child births by +/-5% as one of the most significant unobservable input in the cash flow estimation. The favourable and unfavourable effects of using reasonably possible alternative assumptions for the valuation of FVOCI debt securities have been calculated by modifying the credit risk rate used for the valuation by +/-15% as being the best estimates of the management as at 31 December 2023 and 31 December 2022 respectively. INTEGRATED ANNUAL REPORT 2023 402 OTP BANK IFRS REPORT (SEPARATE) NOTE 45: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) [continued] d) Fair value classes [continued] The effect of unobservable inputs on fair value measurement [continued] Reconciliation of the opening and closing balances of Level 3 instruments for the year ended 31 December 2023 Loans mandatorily measured at fair value through profit or loss Securities mandatorily measured at fair value through profit or loss Derivative financial instruments designated as held for trading Securities at comprehensive income fair value through other Financial liabilities at fair value through profit or loss Total Opening balance Transfer to Level 3 Change in FVA due to credit risk Change in FVA due to market factors Purchases/ Disbursement Settlement/Sales Closing balance 793,242 9,374 (650) 27,415 (16,576) 812,805 - - - - - (980) 93,257 103,725 (54,396) 934,848 - - 1,423 - 443 (359) (3,050) 2,035 (4,542) 87,341 - - - - - - - 103,725 1,332 (53,064) 9,015 (3,700) 30,873 (19,786) 951,250 Reconciliation of the opening and closing balances of Level 3 instruments for the year ended 31 December 2022 Opening balance Transfer to Level 3 Change in FVA due to credit risk Change in FVA due to market factors Purchases/ Disbursement Settlement/Sales Closing balance Loans mandatorily measured at fair value through profit or loss Securities mandatorily measured at fair value through profit or loss Derivative financial instruments designated as held for trading Securities at fair value through other comprehensive income Financial liabilities at fair value through profit or loss Total 662,012 9,254 10,170 - - - - 12,105 (20,133) 661,303 - - - 11,872 INTEGRATED ANNUAL REPORT 2023 11,872 (23,330) 182,259 (39,571) 793,242 - - - (1,052) 1,172 (10,820) 15,310 1,934 (17,958) - - - - - - 183,431 1,623 (37,948) 9,374 (650) 27,415 (16,576) 812,805 403 OTP BANK IFRS REPORT (SEPARATE) NOTE 46: ASSETS CLASSIFIED AS HELD-FOR-SALE (in HUF mn) The Bank has concluded a share sale and purchase agreement to sell its directly and indirectly owned 100% shareholding in OTP Bank Romania S.A. to Banca Transilvania S.A. (hereinafter referred to as: BT). OTP Group is also selling its 100%shareholdings in its other Romanian subsidiaries, OTP Leasing Romania IFN S.A. and OTP Asset Management S.A.I. S.A. to BT under the transaction. The total selling price is EUR 347.5 million from which EUR 335 million is related to OTP Bank Romania S.A. Therefore impairment gain was recoreded in amount of HUF 41 billion in the Separate Statement of Profit or Loss related to investment of OTP Bank Romania S.A., after that the carrying amount was reclassified to „Non-current asset held for sale” in the Separate Statement of Financial Position. The financial closing of the transaction is expected in 2024 subject to the necessary regulatory approvals. NOTE 47: SIGNIFICANT EVENTS DURING THE YEAR ENDED 31 DECEMBER 2023 1) Term Note Program See details about the event in Note 20. 2) Purchase of the majority stake in the Uzbek Ipoteka Bank See details about the event in Note 12. 3) Termination of financial closing of Nova KBM See details about the event in Note 12. 4) Capital increase at OTP Mortgage Bank Ltd. See details about the event in Note 12. 5) Capital increase at OTP Real Estate Ltd. See details about the event in Note 12. 6) Significant regulatory changes in Hungary About the prolongation of deadline of interest rate cap, amending the previously laid down methodology of windfall tax calculation, the changes in savings and government bond markets, family support schemes, capital regulation and mandatory minimum reserve requirements please see details in Note 4. INTEGRATED ANNUAL REPORT 2023 404 OTP BANK IFRS REPORT (SEPARATE) NOTE 47: SIGNIFICANT EVENTS DURING THE YEAR ENDED 31 DECEMBER 2023 [continued] 7) Interest benchmark reform During the IBOR reform the Bank identified several risks at the beginning of 2021, which the project had to manage and monitor closely. These risks include but are not limited to the following: ▪ The abolution of LIBOR affected several transactions that may require automated IT solutions, ▪ The new reference rates are different in nature from LIBOR that cause difficulties to settle the value ▪ differences with the customers, It was necessary to implement new processes not to develop LIBOR based products, and to develop a strategy for removing or modifying the affected products handled by the Bank, ▪ After termination of LIBOR, the Bank has to act under the "Fallback clauses", the clauses that regulate the replacement of the reference interest rates in the contract and the use of an alternative interest as a reference. The content of these clauses needs to be clearly defined and checked from a business point of view, ie which reference interest rate will be applied instead of LIBOR for the given contract and whether it is commercially appropriate. In defining the fallback clauses, efforts had to be made to provide a viable alternative to the termination of LIBOR that would not result in a business loss for the Bank. ▪ Legal risks related to the termination of LIBOR. Such risks can arise when Fallback clauses are not included in the contracts, or the law governing the contract doesn’t contain a statutory reference rate. In these cases the contracts can be cancelled due to impossibility or the termination by either party. ▪ Missing of contractual interest rates can result in settlement disputes, compensation cases or litigation. ▪ Business risks of the termination of LIBOR. The most significant of these are o the law governing the contract can set the applicable interest rate that can be result in a business loss for the Bank, o business loss due to negative customer experience, o operational risk, when several unique contracts must be handled in a short time Terminating interest rates () LIBOR USD* (1 week and 2 months settings), FedFund Rate SOFR LIBOR GBP LIBOR JPY LIBOR EUR LIBOR CHF** EONIA SONIA TONA EURIBOR SARON €STR Alternative Reference Rates * The following USD LIBOR settings will be terminated after December 31, 2023: overnight and 1, 3, 6 and 12 Months. The affected USD LIBOR contracts will be handled on an ongoing basis until the remaining USD LIBOR settings’ cessation date. **In the case of CHF LIBOR, OTP Bank acts in accordance with the implementing regulation of the European Commission (https://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=PI_COM:C(2021)7488&from=EN). Amounts effected by IBOR reform as at 31 December 2023 Reference rate Type of the contract Nominal value of the contract Pieces of contracts USD LIBOR Other LIBOR Total Loan Bonds (assets) 14,592 4,853 19,445 255 1 256 The above LIBOR-based amounts outstanding as at 31 December 2023 will be managed at the first interest period therefore they do not cause a risk to the Bank or to the customers. INTEGRATED ANNUAL REPORT 2023 405 OTP BANK IFRS REPORT (SEPARATE) NOTE 47: SIGNIFICANT EVENTS DURING THE YEAR ENDED 31 DECEMBER 2023 [continued] 8) Risk relating to the Russian-Ukrainian armed conflict On 24 February 2022 Russia launched a military operation against Ukraine which is still ongoing at the date of this Report. Until now many countries, as well as the European Union imposed sanctions due to the armed conflict on Russia and Russian businesses and citizens. Russia responded to these sanctions with similar measures. The armed conflict and the international sanctions influence the business and economic activities significantly all around the world. There are a number of factors associated with the Russian-Ukrainian armed conflict and the international sanctions as well as their impact on global economies that could have a material adverse effect on (among other things) the profitability, capital and liquidity of financial institutions such as the OTP Group. The armed conflict and the international sanctions cause significant economic damage to the affected parties and in addition they cause disruptions in the global economic processes, of which the precise consequences (inter alia the effects on energy and grain markets, the global transport routes and international trade as well as tourism) are difficult to be estimated at the moment. It remains unclear how this will evolve through 2022 and the OTP Group continues to monitor the situation closely. However, the OTP Group's ability to conduct business may be adversely affected by disruptions to its infrastructure, business processes and technology services. This may cause significant customer detriment, costs to reimburse losses incurred by the OTP Group’s customers, and reputational damage. Furthermore, the OTP Group relies on models to support a broad range of business and risk management activities, including informing business decisions and strategies, measuring and limiting risk, valuing exposures, conducting stress testing and assessing capital adequacy. Models are, by their nature, imperfect and incomplete representations of reality because they rely on assumptions and inputs, and as such assumptions may later potentially prove to be incorrect, this can affect the accuracy of their outputs. This may be exacerbated when dealing with unprecedented scenarios, such as the Russian-Ukrainian armed conflict and the international sanctions, due to the lack of reliable historical reference points and data. Any and all such events mentioned above could have a material adverse effect on the OTP Group’s business, financial condition, results of operations, prospects, liquidity, capital position and credit ratings, as well as on the OTP Group’s customers, employees and suppliers. INTEGRATED ANNUAL REPORT 2023 406 OTP BANK IFRS REPORT (SEPARATE) NOTE 48: SIGNIFICANT EVENTS AFTER THE REPORTING PERIOD Summary of economic policy measures made and other relevant regulatory changes as post-balance sheet events Post-balance sheet events cover the period until 20 February 2024. Hungary On 23 January 2024 OTP Bank announced that notes were issued with a value date of 31 January 2024, in the aggregate nominal amount of EUR 600 million. The 5 years, Non-Call 4 years Senior Preferred Notes were priced on 23 January 2024. • On 26 January 2024 Scope Ratings affirmed Hungary's long-term local- and foreign-currency issuer and senior unsecured debt ratings at ‘BBB’ with stable outlook. • On 29 January 2024 the Ministry for National Economy announced that following discussions between the Government and the Banking Association, based on the banks' voluntary commitment, from 1 February to 1 May 2024, the interest margin above BUBOR rate for newly contracted Hungarian Forint-based, variable-rate corporate loan contracts (regardless of the purpose of the loan) will be 0%, and the margin will remain at 0% for 6 months from the date of disbursement of the loan, after which it may return to the normal level. At the same time, the Government indicated that the rate cap on outstanding variable rate MSE loans, which expires on 1 April 2024 according to the current legislation, will not be further extended. • On 30 January 2024 the National Bank of Hungary cut its key policy rate by 75 bps to 10.0%. • On 2 February 2024 OTP Bank announced that it decided to terminate the project aiming at establishing a consumer finance joint venture company with its partners in China with a 15%shareholding, as the condition precedents were not fulfilled until the pertaining contractual deadlines. • On 9 February 2024 OTP Bank announced that it concluded a share sale and purchase agreement to sell its directly and indirectly owned 100% shareholding in OTP Bank Romania S.A. to Banca Transilvania S.A. (‘BT’). OTP Group is also selling its 100% shareholdings in its other Romanian subsidiaries, OTP Leasing Romania IFN S.A. and OTP Asset Management S.A.I. S.A. to BT under the transaction. The financial closing of the transaction is expected in 2024 subject to the necessary regulatory approvals. • On 12 February 2024 OTP Bank received a single permission from the Hungarian National Bank for the repurchase of treasury shares, accordingly the Bank is entitled to repurchase its own shares in the amount of HUF 60 billion until 31 December 2024. The total amount specified in the permission shall immediately be deducted from the own funds in accordance with the law. • Capital increase at Merkantil Bank Ltd. See details about the event in Note 12. • Capital increase at Monicomp Ltd. See details about the event in Note 12. • Capital increase at Ipotek Bank. See details about the event in Note 12. INTEGRATED ANNUAL REPORT 2023 407 CONSOLIDATED FINANCIAL STATEMENTS IN ACCORDANCE WITH IFRS (2023) INTEGRATED ANNUAL REPORT 2023 408 OTP BANK IFRS REPORT (CONSOLIDATED) OTP BANK PLC CONSOLIDATED STATEMENT OF FINANCIAL POSITION AS AT 31 DECEMBER 2023 (in HUF mn) Note 31/12/2023 31/12/2022 Cash, amounts due from banks and balances with the National Banks Placements with other banks Repo receivables Financial assets at fair value through profit or loss Securities at fair value through other comprehensive income Securities at amortized cost Loans at amortized cost Loans mandatorily at fair value through profit or loss Finance lease receivables Associates and other investments Property and equipment Intangible assets and goodwill Right-of-use assets Investment properties Derivative financial assets designated as hedge accounting Deferred tax assets Current income tax receivables Other assets Assets classified as held for sale TOTAL ASSETS Amounts due to banks, the National Governments, deposits from the National Banks and other banks Repo liabilities Financial liabilities designated at fair value through profit or loss Deposits from customers Liabilities from issued securities Derivative financial liabilities held for trading Derivative financial liabilities designated as hedge accounting Leasing liabilities Deferred tax liabilities Current income tax payable Provisions Other liabilities Subordinated bonds and loans Liabilities directly associated with assets classified as held for sale TOTAL LIABILITIES Share capital Retained earnings and reserves Treasury shares Total equity attributable to the parent Total equity attributable to non-controlling interest TOTAL SHAREHOLDERS' EQUITY TOTAL LIABILITIES AND SHAREHOLDERS' EQUITY Budapest, 20 March 2024 5. 6. 7. 8. 9. 10. 11. 11. 36. 12. 13. 13. 36. 14. 15. 35. 35. 16. 50. 17. 18. 19. 20. 21. 22. 23. 36. 35. 35. 24. 24. 25. 50. 26. 27. 28. 29. 7,125,049 1,566,998 223,884 288,885 1,601,461 5,249,272 17,676,533 1,400,485 1,289,712 96,110 523,124 291,358 74,698 53,381 41,967 55,691 7,773 509,430 1,533,333 39,609,144 1,940,862 126,237 70,707 28,332,431 2,095,548 140,488 63,899 76,313 28,663 69,948 121,119 745,820 562,396 1,139,920 35,514,351 28,000 4,179,322 (120,489) 4,086,833 7,960 4,094,793 39,609,144 4,221,392 1,351,082 41,009 436,387 1,739,603 4,891,938 16,094,458 1,247,414 1,298,752 73,849 464,469 237,031 58,937 47,452 48,247 75,421 5,650 471,119 - 32,804,210 1,463,158 217,369 54,191 25,188,805 870,682 385,747 27,949 63,778 40,094 28,866 131,621 707,654 301,984 - 29,481,898 28,000 3,395,215 (106,862) 3,316,353 5,959 3,322,312 32,804,210 Dr. Sándor Csányi Chairman and Chief Executive Officer László Wolf Deputy Chief Executive Officer INTEGRATED ANNUAL REPORT 2023 409 OTP BANK IFRS REPORT (CONSOLIDATED) OTP BANK PLC CONSOLIDATED STATEMENT OF PROFIT OR LOSS FOR THE YEAR ENDED 31 DECEMBER 2023 (in HUF mn) Note Year ended 31 December 2023 Year ended 31 December 2022 CONTINUING OPERATIONS Interest income calculated using the effective interest method Income similar to interest income Interest income and income similar to interest income Interest expense NET INTEREST INCOME Loss allowance on loans, placements, amounts due from banks and on repo receivables Change in the fair value attributable to changes in the credit risk of loans mandatorily measured at fair value through profit of loss Release of loss allowance / (Loss allowance) on securities at fair value through other comprehensive income and on securities at amortized cost Release of provision / (Provision) for commitments and guarantees given Release of impairment / (Impairment) of assets subject to operating lease and of investment properties Risk cost total NET INTEREST INCOME AFTER RISK COST Loss from derecognition of financial assets at amortized cost Modification loss Income from fees and commissions Expense from fees and commissions Net profit from fees and commissions Foreign exchange result, net Gain / (Loss) on securities, net Fair value adjustment on financial instruments measured at fair value through profit or loss Net results on derivative instruments and hedge relationships Profit from associates Goodwill impairment Other operating income Other operating expenses Net operating income / (expense) Personnel expenses Depreciation and amortization Other general expenses Other administrative expenses PROFIT BEFORE INCOME TAX Income tax expense PROFIT AFTER INCOME TAX FOR THE PERIOD FROM CONTINUING OPERATIONS 30. 30. 31. 31. 31. 31. 31. 33. 4. 32. 32. 33. 33. 33. 33. 8., 9. 13. 34. 34. 34. 13. 34. 35. 2,314,677 633,587 2,948,264 (1,561,558) 1,386,706 1,425,859 475,547 1,901,406 (874,538) 1,026,868 (109,223) (145,159) (91) 13,346 8,831 19,870 (60,761) (5,917) 1,332 (79,281) 1,307,425 (17,182) (38,141) 861,309 (169,316) 691,993 13,827 7,283 94,613 (12,760) 14,766 - 324,266 (110,570) 331,425 (478,696) (111,996) (483,645) (1,074,337) 1,201,183 (189,478) (1,204) (199,695) 827,173 (1,573) (39,997) 716,866 (132,375) 584,491 (16,302) (4,505) (4,044) 16,360 14,618 (67,715) 124,930 (125,742) (62,400) (377,728) (101,125) (451,163) (930,016) 377,678 (58,600) 1,011,705 319,078 INTEGRATED ANNUAL REPORT 2023 410 OTP BANK IFRS REPORT (CONSOLIDATED) OTP BANK PLC CONSOLIDATED STATEMENT OF PROFIT OR LOSS FOR THE YEAR ENDED 31 DECEMBER 2023 [continued] (in HUF mn) PROFIT AFTER INCOME TAX FOR THE PERIOD FROM CONTINUING OPERATIONS DISCOUNTINUED OPERATIONS Gains from disposal of subsidiary classified as held for sale Net (Loss) / Gain from discontinued operations PROFIT AFTER INCOME TAX FROM CONTINUING AND DISCOUNTINUED OPERATION From this, attributable to: Non-controlling interest Owners of the company Earnings per share (in HUF) From continuing operations Basic Diluted From continuing and discontinued operations Basic Diluted Note Year ended 31 December 2023 Year ended 31 December 2022 1,011,705 319,078 - (21,246) 11,444 16,559 990,459 347,081 1,801 988,658 727 346,354 3,774 3,772 3,695 3,693 1,184 1,184 1,289 1,288 50. 50. 29. 46. 46. 46. 46. INTEGRATED ANNUAL REPORT 2023 411 OTP BANK IFRS REPORT (CONSOLIDATED) OTP BANK PLC CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME FOR THE YEAR ENDED 31 DECEMBER 2023 (in HUF mn) PROFIT AFTER INCOME TAX FOR THE YEAR Items that may be reclassified subsequently to profit or loss: Fair value adjustment of securities at fair value through other comprehensive income Deferred tax related to fair value adjustment of securities at fair value through other comprehensive income Net investment hedge in foreign operations Foreign currency translation difference Items that will not be reclassified subsequently to profit or loss: Fair value changes of equity instruments at fair value through other comprehensive income Deferred tax related to equity instruments at fair value through other comprehensive income Change of actuarial gain related to employee benefits Deferred tax related to change of actuarial gain related to employee benefits Other comprehensive income TOTAL COMPREHENSIVE INCOME From this, attributable to: Non-controlling interest Owners of the company Note Year ended 31 December 2023 Year ended 31 December 2022 990,459 347,081 27. 27. 27. 27. 27. 27. 27. 27. 89,734 (134,692) (12,779) (2,707) (200,928) 10,816 - 179,623 2,411 5,780 (947) (1,282) (392) 1,059 (8) (43) (125,616) 61,261 864,843 408,342 1,129 863,714 647 407,695 INTEGRATED ANNUAL REPORT 2023 412 OTP BANK IFRS REPORT (CONSOLIDATED) OTP BANK PLC CONSOLIDATED STATEMENT OF CHANGES IN EQUITY FOR THE YEAR ENDED 31 DECEMBER 2023 (in HUF mn) Note Share capital Capital reserve Retained earnings and other reserves1 Treasury shares Total equity attributable to shareholders Non-controlling interest Total equity Balance as at 1 January 2022 Profit after income tax for the period Other Comprehensive Income Total comprehensive income Purchasing of non-controlling interest Decrease due to business combination Share-based payment Paid dividends for years 2019, 2020, 2021 Adjustment related to share-based payment Sale of Treasury shares Treasury shares - loss on sale Treasury shares - acquisition Balance as at 31 December 2022 40. 27. 28. 28. 28. 28,000 - - - - - - - - - - - 28,000 52 - - - - - - - - - - - 52 3,109,457 346,354 61,341 407,695 - (1,321) 2,948 (120,248) 4,066 - (7,434) - 3,395,163 (106,941) - - - - - - - - 16,347 - (16,268) (106,862) 3,030,568 346,354 61,341 407,695 - (1,321) 2,948 (120,248) 4,066 16,347 (7,434) (16,268) 3,316,353 6,198 727 (80) 647 (886) - - - - - - - 5,959 3,036,766 347,081 61,261 408,342 (886) (1,321) 2,948 (120,248) 4,066 16,347 (7,434) (16,268) 3,322,312 Note Share capital Capital reserve Retained earnings and other reserves1 Treasury shares Total equity attributable to shareholders Non-controlling interest Total equity Balance as at 1 January 2023 Profit after income tax for the period Other Comprehensive Income Total comprehensive income Purchasing of non-controlling interest Increase due to business combination Dividend paid to non-controlling interest Share-based payment Paid dividends for year 2022 Adjustment related to share-based payment Sale of Treasury shares Treasury shares - loss on sale Treasury shares - acquisition Balance as at 31 December 2023 1 See details in Note 27. 29. 40. 27. 28. 28. 28. 28,000 - - - - - - - - - - - 28,000 52 - - - - - - - - - - - 52 3,395,163 988,658 (124,944) 863,714 - - 3,292 (84,000) 3,836 - (2,735) - 4,179,270 (106,862) - - - - - - - - 26,191 - (39,818) (120,489) 3,316,353 988,658 (124,944) 863,714 - - - 3,292 (84,000) 3,836 26,191 (2,735) (39,818) 4,086,833 5,959 1,801 (672) 1,129 (159) 3,149 (2,118) - - - - - - 7,960 3,322,312 990,459 (125,616) 864,843 (159) 3,149 (2,118) 3,292 (84,000) 3,836 26,191 (2,735) (39,818) 4,094,793 INTEGRATED ANNUAL REPORT 2023 413 OTP BANK IFRS REPORT (CONSOLIDATED) OTP BANK PLC CONSOLIDATED STATEMENT OF CASH-FLOWS FOR THE YEAR ENDED 31 DECEMBER 2023 (in HUF mn) OPERATING ACTIVITIES Profit after income tax for the period (attributable to the owners of the company) Net accrued interest Dividend income Depreciation and amortization Goodwill impairment (Release of loss allowance) / Loss allowance on securities Loss allowance on loans and placements, amounts due from banks and on repo receivables Loss allowance on investments (Release of loss allowance) / Loss allowance on investment properties Impairment on tangible and intangible assets Loss allowance on other assets (Release of provision) / Provision on off-balance sheet commitments and contingent liabilities Share-based payment Unrealized gains on fair value change of financial instrument at fair value through profit or loss Non-realized foreign exchange loss / (gain) Loss / (Gain) from sale of tangible and intangible assets Unrealized (gains) / losses on fair value change of derivative financial instruments Negative goodwill Net changes in assets and liabilities in operating activities Net decrease / (increase) in securities at fair value through profit or loss Net increase in compulsory reserves at the National Banks (Increase) / Decrease in placement with other banks, before loss allowance for placements Net increase in loans at amortized cost before loss allowance for loans and in loans at fair value Net decrease / (increase) in other assets before loss allowance Net decrease in amounts due to banks, the National Governments, deposits from the National Banks and other banks and repo liabilities Net increase in financial liabilities designated at fair value through profit or loss Net increase in deposits from customers Cash payments for the interest portion of the lease liability Net increase in other liabilities Income tax paid Net Cash Provided by Operating Activities Note Year ended 31 December 2023 Year ended 31 December 2022 988,658 4,360 (14,787) 123,327 - (9,066) 116,002 22 (1,362) 5,824 11,120 (10,052) 3,292 (89,577) 6,945 595 346,354 45,499 (13,800) 112,749 67,715 60,774 155,681 901 1,326 468 15,973 8,589 2,948 (84,641) (296,986) (1,281) (81,451) (198,361) 81,440 (3,784) 120,890 (133,548) (797,695) (769,233) (326,379) 412,510 (28,934) (2,733,463) 95,512 (205,916) 27. 13. 13. 9.,10. 5-7., 11. 12. 14. 13. 16. 24. 40. 33. 33. 13. 33. 42. 8. 5. 6. 11. 16. 17., 18. (205,101) (43,747) 19. 20. 36. 24. 35. 11,974 846,428 (3,099) 40,695 (152,201) 457,579 11,073 3,787,573 (2,386) 400,077 (74,411) 1,148,454 INTEGRATED ANNUAL REPORT 2023 414 OTP BANK IFRS REPORT (CONSOLIDATED) OTP BANK PLC CONSOLIDATED STATEMENT OF CASH-FLOWS FOR THE YEAR ENDED 31 DECEMBER 2023 (in HUF mn) [continued] INVESTING ACTIVITIES Purchase of securities at fair value through other comprehensive income Proceeds from sale of securities at fair value through other comprehensive income Purchase of investments Proceeds from sale of investments Dividends received Purchase of securities at amortized cost Redemption of securities at amortized cost Purchase of property, equipment and intangible assets Proceeds from disposals of property, equipment and intangible assets Purchase of investment properties Proceeds from sale of investment properties Net cash paid for acquisition Net Cash Provided by / (Used in) Investing Activities FINANCING ACTIVITIES Cash received from issuance of securities Cash used for redemption of issued securities Cash payments for the principal portion of the lease liability Cash received from issuance of subordinated bonds and loans Cash used for redemption of subordinated bonds and loans Sale of Treasury shares Purchase of Treasury shares Dividends paid Net Cash Provided by Financing Activities TOTAL NET CASH PROVIDED BY Cash and cash equivalents at the beginning of the period Foreign currency translation Net change in cash and cash equivalent Adjustment due to discontinued operation Cash and cash equivalents at the end of the period Note Year ended 31 December 2023 Year ended 31 December 2022 9. 9. 12. 12. 27. 10. 10. 13. 13. 14. 14. 42. 21. 21. 36. 25. 25. 28. 28. 27. 5. (871,512) (1,129,729) 1,176,467 (13,910) - 15,642 (1,037,889) 1,329,137 (300,002) 139,155 (10,363) 14,782 577,464 1,018,971 1,090,039 (172,413) (32,567) 290,159 (49,445) 23,456 (39,818) (80,159) 1,029,252 1,529,538 (38,053) 30,525 13,800 (32,573,247) 31,625,182 (275,017) 76,136 (20,935) 1,127 38,889 (721,784) 569,839 (133,712) (24,632) 6,418 (4,646) 8,913 (16,268) (116,147) 289,765 2,505,802 716,435 2,597,688 (200,253) 2,505,802 (43,895) 1,701,564 179,689 716,435 - 5. 4,859,342 2,597,688 INTEGRATED ANNUAL REPORT 2023 415 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 1: ORGANIZATION AND BASIS OF CONSOLIDATED FINANCIAL STATEMENTS 1.1. General information OTP Bank Plc (the “Bank” or “OTP Bank”) was established on 31 December 1990, when the previously State- owned company was transformed into a limited liability company. The Bank’s registered office address is 16, Nador Street, Budapest 1051, Hungary. Due to Hungarian legislation audit services are a statutory requirement for OTP Bank. Disclosure information about the auditor: Ernst & Young Audit Ltd. (001165), 1132 Budapest Váci Street 20. Registered under 01-09- 267553 by Budapest-Capital Regional Court, as registry court. Statutory registered auditor: Zsolt Kónya, registration number: 007383. These Consolidated Financial Statements were approved by the Board of Directors and authorised for issue on 20 March 2024. The Bank’s owners have the power to amend the Consolidated Financial Statements after issue if applicable. In 1995, the shares of the Bank were introduced on the Budapest and the Luxembourg Stock Exchanges and were also traded on the SEAQ board on the London Stock Exchange and on PORTAL in the USA. The structure of the Share capital by shareholders (%): Domestic and foreign private and institutional investors Employees Treasury shares Total 31/12/2023 31/12/2022 99% 1% - 100% 99% 1% - 100% The Bank’s Registered Capital consists of 280.000.010 pieces of ordinary shares with the nominal value of HUF 100 each, representing the same rights to the shareholders. The Bank and its subsidiaries (“Entities of the Group“, together the “Group” or “OTP Group”) provide a full range of commercial banking services through a wide network of 1,439 branches in the following countries Hungary, Bulgaria, Romania (classified as discontinued operation), Serbia, Croatia, Russia, Ukraine, Albania, Montenegro, Moldova, Slovenia and Uzbekistan, as well as provides other services in the Netherlands and Malta. The number of the active employees without long-term breaks, and with part-time employees taken into account proportionately, and the average number of active employees on monthly basis at the Group (with employed agents): The number of employees at the Group The average number of employees at the Group 31/12/2023 31/12/2022 41,547 40,237 35,976 36,168 INTEGRATED ANNUAL REPORT 2023 416 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 1: ORGANIZATION AND BASIS OF CONSOLIDATED FINANCIAL STATEMENTS [continued] 1.2. Basis of Accounting These Consolidated Financial Statements were prepared based on the assumptions of the Management that the Bank will remain in business for the foreseeable future and that the Bank will not be forced to halt operations and liquidate its assets in the near term at what may be very low fire-sale prices. The Entities of the Group maintain their accounting records and prepare their statutory accounts in accordance with the commercial, banking and fiscal regulations prevailing in Hungary and in case of foreign subsidiaries in accordance with the commercial, banking and fiscal regulations of the country in which they are domiciled. The Bank’s functional currency is the Hungarian Forint (“HUF”). It is also presentation currency for the Group. The financial statements of the subsidiaries used during the preparation of Consolidated Financial Statements of the Group have the same reporting period – starting from 1 January ending as at 31 December – like the reporting period of the Group. Due to the fact that the Bank is listed on international and national stock exchanges, the Bank is obliged to present its financial statements in accordance with International Financial Reporting Standards (“IFRS”) as adopted by the European Union (the “EU”). Certain adjustments have been made to the Entities’ statutory accounts in order to present the Consolidated Financial Statements of the Group in accordance with all standards and interpretations approved by the International Accounting Standards Board (“IASB”). These Consolidated Financial Statements have been prepared in accordance with IFRS as adopted by the EU. The accompanying Notes to these Consolidated Financial Statements form an integral part of these Consolidated Financial Statements prepared in accordance with International Financial Reporting Standards as adopted by EU. 1.2.1. The effect of adopting new and revised International Financial Reporting Standards effective from 1 January 2023 The following amendments to the existing standards and new interpretation issued by the International Accounting Standards Board (IASB) and adopted by the EU are effective for the current reporting period: • Amendments to IAS 1 “Presentation of Financial Statements” and IFRS Practice Statement 2 – Disclosure of Accounting policies – adopted by the EU on 2 March 2022 (effective for annual periods beginning on or after 1 January 2023; earlier application permitted): o The amendments provide guidance on the application of materiality judgements to accounting policy disclosures. In particular, the amendments to IAS 1 replace the requirement to disclose ‘significant’ accounting policies with a requirement to disclose ‘material’ accounting policies. Also, guidance and illustrative examples are added in the Practice Statement to assist in the application of the materiality concept when making judgements about accounting policy disclosures. • Amendments to IAS 8 “Accounting policies, Changes in Accounting Estimates and Errors” – Definition of Accounting Estimates – adopted in the EU on 2 March 2022 (effective for annual periods beginning on or after 1 January 2023 with earlier application permitted and apply to changes in accounting policies and changes in accounting estimates that occur on or after the start of that period): o The amendments introduce a new definition of accounting estimates, defined as monetary amounts in financial statements that are subject to measurement uncertainty, if they do not result from a correction of prior period error. Also, the amendments clarify what changes in accounting estimates are and how these differ from changes in accounting policies and corrections of errors. • Amendments to IFRS 17 “Insurance Contracts” – adopted by the EU on 19 November 2021 (effective for annual periods beginning on or after 1 January 2023). IFRS 17 is not material in case of these Consolidated Financial Statements. This is a comprehensive new accounting standard for insurance contracts, covering recognition and measurement, presentation and disclosure. IFRS 17 applies to all types of insurance contracts issued, as well as to certain guarantees and financial instruments with discretional participation contracts. INTEGRATED ANNUAL REPORT 2023 417 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 1: ORGANIZATION AND BASIS OF CONSOLIDATED FINANCIAL STATEMENTS [continued] 1.2. Basis of Accounting [continued] 1.2.1. The effect of adopting new and revised International Financial Reporting Standards effective from 1 January 2023 [continued] • Amendments to IFRS 17 “Insurance Contracts” – Initial application of IFRS 17 and IFRS 9 – Comparative Information – adopted by the EU on 8 September 2022 (effective date for annual periods beginning on or after 1 January 2023 with earlier application permitted, provided the entity also applies IFRS 9 Financial Instruments on or before the date it first applies IFRS 17). This is a comprehensive new accounting standard for insurance contracts, covering recognition and measurement, presentation and disclosure. IFRS 17 applies to all types of insurance contracts issued, as well as to certain guarantees and financial instruments with discretional participation contracts. IFRS 17 is not material in case of these Consolidated Financial Statements. • Amendments to IAS 12 “Income Taxes” – Deferred Tax related to Assets and Liabilities arising from a Single Transaction – adopted by the EU on 11 August 2022 (effective for annual periods beginning on or after 1 January 2023; earlier application permitted): o The amendments narrow the scope of and provide further clarity on the initial recognition exception under IAS 12 and specify how companies should account for deferred tax related to assets and liabilities arising from a single transaction, such as leases and decommissioning obligations. The amendments clarify that where payments that settle a liability are deductible for tax purposes, it is a matter of judgement, having considered the applicable tax law, whether such deductions are attributable for tax purposes to the liability or to the related asset component. Under the amendments, the initial recognition exception does not apply to transactions that, on initial recognition, give rise to equal taxable and deductible temporary differences. It only applies if the recognition of a lease asset and lease liability (or decommissioning liability and decommissioning asset component) give rise to taxable and deductible temporary differences that are not equal. • Amendments to IAS 12 “Income taxes” – International Tax Reform - Pillar Two Model Rules (effective immediately upon issuance, but certain disclosure requirements are effective later). The Organization for Economic Co-operation and Development’s (OECD) published the Pillar Two model rules in December 2021 to ensure that large multinational companies would be subject to a minimum 15% tax rate. On 23 May 2023, the IASB issued International Tax Reform—Pillar Two Model Rules – Amendments to IAS 12. o The amendments introduce a mandatory temporary exception to the accounting for deferred taxes arising from the jurisdictional implementation of the Pillar Two model rules and disclosure requirements for affected entities on the potential exposure to Pillar Two income taxes. The Amendments require, for periods in which Pillar Two legislation is (substantively) enacted but not yet effective, disclosure of known or reasonably estimable information that helps users of financial statements understand the entity’s exposure arising from Pillar Two income taxes. To comply with these requirements, an entity is required to disclose qualitative and quantitative information about its exposure to Pillar Two income taxes at the end of the reporting period. The disclosure of the current tax expense related to Pillar Two income taxes and the disclosures in relation to periods before the legislation is effective are required for annual reporting periods beginning on or after 1 January 2023, but are not required for any interim period ending on or before 31 December 2023. The adoption of these amendments to the existing standards has not led to any material changes in these Consolidated Financial Statements. INTEGRATED ANNUAL REPORT 2023 418 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 1: ORGANIZATION AND BASIS OF CONSOLIDATED FINANCIAL STATEMENTS [continued] 1.2. Basis of Accounting [continued] 1.2.2. New and revised Standards and Interpretations issued by IASB and adopted by the EU but not yet effective • Amendments to IAS 1 “Presentation of Financial Statements” - Classification of Liabilities as Current or Non-Current (effective for annual periods beginning on or after 1 January 2024; earlier application permitted and will need to be applied retrospectively in accordance with IAS 8): o The objective of the amendments is to clarify the principles in IAS 1 for the classification of liabilities as either current or non-current. The amendments clarify the meaning of a right to defer settlement, the requirement for this right to exist at the end of the reporting period, that management intent does not affect current or non-current classification, that options by the counterparty that could result in settlement by the transfer of the entity’s own equity instruments do not affect current or non-current classification. Also, the amendments specify that only covenants with which an entity must comply on or before the reporting date will affect a liability’s classification. Additional disclosures are also required for non-current liabilities arising from loan arrangements that are subject to covenants to be complied with within twelve months after the reporting period. • Amendments to IFRS 16 “Leases” – Lease Liability in a Sale and Leaseback (effective for annual periods beginning on or after 1 January 2024; earlier application permitted): o The amendments are intended to improve the requirements that a seller-lessee uses in measuring the lease liability arising in a sale and leaseback transaction in IFRS 16, while it does not change the accounting for leases unrelated to sale and leaseback transactions. In particular, the seller-lessee determines ‘lease payments’ or ‘revised lease payments’ in such a way that the seller-lessee would not recognize any amount of the gain or loss that relates to the right of use it retains. Applying these requirements does not prevent the seller-lessee from recognizing, in profit or loss, any gain or loss relating to the partial or full termination of a lease. A seller-lessee applies the amendment retrospectively in accordance with IAS 8 to sale and leaseback transactions entered into after the date of initial application, being the beginning of the annual reporting period in which an entity first applied IFRS 16. 1.2.3. Standards and Interpretations issued by IASB, but not yet adopted by the EU At present, IFRS as adopted by the EU do not significantly differ from regulations adopted by the International Accounting Standards Board (IASB) except for the following new standards, amendments to the existing standards and new interpretation, which were not endorsed for use in EU as at the date of publication of these Consolidated Financial Statements: • Amendments to IAS 7 “Statement of Cash Flows” and IFRS 7 “Financial Instruments Disclosure - Supplier Finance Arrangements” (effective for annual reporting periods beginning on or after January 1, 2024, with earlier application permitted): o The amendments supplement requirements already in IFRS and require an entity to disclose the terms and conditions of supplier finance arrangements. Additionally, entities are required to disclose at the beginning and end of reporting period the carrying amounts of supplier finance arrangement financial liabilities and the line items in which those liabilities are presented as well as the carrying amounts of financial liabilities and line items, for which the finance providers have already settled the corresponding trade payables. Entities should also disclose the type and effect of non-cash changes in the carrying amounts of supplier finance arrangement financial liabilities, which prevent the carrying amounts of the financial liabilities from being comparable. Furthermore, the amendments require an entity to disclose at the beginning and end of the reporting period the range of payment due dates for financial liabilities owed to the finance providers and for comparable trade payables that are not part of those arrangements. INTEGRATED ANNUAL REPORT 2023 419 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 1: ORGANIZATION AND BASIS OF CONSOLIDATED FINANCIAL STATEMENTS [continued] 1.2. Basis of Accounting [continued] 1.2.3. Standards and Interpretations issued by IASB, but not yet adopted by the EU [continued] • Amendments to IAS 21 “The Effects of Changes in Foreign Exchange Rates” – Lack of Exchangeability (effective for annual reporting periods beginning on or after January 1, 2025, with earlier application permitted): o The amendments specify how an entity should assess whether a currency is exchangeable and how it should determine a spot exchange rate when exchangeability is lacking. A currency is considered to be exchangeable into another currency when an entity is able to obtain the other currency within a time frame that allows for a normal administrative delay and through a market or exchange mechanism in which an exchange transaction would create enforceable rights and obligations. If a currency is not exchangeable into another currency, an entity is required to estimate the spot exchange rate at the measurement date. An entity’s objective in estimating the spot exchange rate is to reflect the rate at which an orderly exchange transaction would take place at the measurement date between market participants under prevailing economic conditions. The amendments note that an entity can use an observable exchange rate without adjustment or another estimation technique. • Amendments to IFRS 10 “Consolidated Financial Statements” and IAS 28 “Investments in Associates and Joint Ventures” – Sale or Contribution of Assets between an Investor and its Associate or Joint Venture and further amendments (effective date deferred indefinitely until the research project on the equity method has been concluded): o The amendments address an acknowledged inconsistency between the requirements in IFRS 10 and those in IAS 28, in dealing with the sale or contribution of assets between an investor and its associate or joint venture. The main consequence of the amendments is that a full gain or loss is recognized when a transaction involves a business (whether it is housed in a subsidiary or not). A partial gain or loss is recognized when a transaction involves assets that do not constitute a business, even if these assets are housed in a subsidiary. In December 2015 the IASB postponed the effective date of this amendment indefinitely pending the outcome of its research project on the equity method of accounting. The Group anticipates that the adoption of these new standards, amendments to the existing Standards and new interpretations will have no significant impact on the Consolidated Financial Statements of the Group in the period of initial application. INTEGRATED ANNUAL REPORT 2023 420 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 2: SUMMARY OF MATERIAL ACCOUNTING POLICIES Material accounting policies applied in the preparation of the accompanying Consolidated Financial Statements are summarized below: 2.1. Basis of Presentation These Consolidated Financial Statements have been prepared under the historical cost convention with the exception of certain financial instruments, which are recorded at fair value. Revenues and expenses are recorded in the period in which they are earned or incurred. The Group does not offset assets and liabilities or income and expenses unless it is required or permitted by an IFRS standard. During the preparation of Consolidated Financial Statements assets and liabilities, income and expenses are presented separately, except in certain cases, when one of the IFRS standards prescribes net presenting related to certain items (see note 2.5.5. below). The presentation of Consolidated Financial Statements in conformity with IFRS as adopted by the EU requires the Management of the Group to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities as of the date of the financial statements and their reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates. Future changes in economic conditions, business strategies, regulatory requirements, accounting rules and other factors could result in a change in estimates that could have a material impact on future financial statements. 2.2. Foreign currency translation In preparing the financial statements of each individual group entity, transactions in currencies other than the entity's functional currencies are translated into functional currencies at the rates of exchange prevailing at the dates of the transactions. At the end of each reporting period, monetary items denominated in foreign currencies are retranslated at the exchange rates quoted by the National Bank of Hungary (“NBH”), or if there is no official rate, at exchange rates quoted by OTP Bank as at the date of the Consolidated Financial Statements. Non-monetary items carried at fair value that are denominated in foreign currencies are retranslated at the rates prevailing at the date when the fair value was determined. Non-monetary items that are measured in terms of historical cost in a foreign currency are not retranslated. Exchange differences on monetary items are recognized in profit or loss in the period in which they arise except for: - exchange differences on foreign currency borrowings relating to assets under construction for future productive use, which are included in the cost of those assets when they are regarded as an adjustment to interest costs on those foreign currency borrowings; - exchange differences on transactions entered into in order to hedge certain foreign currency risks (see note 2.5.4. below for hedging accounting policies); and - exchange differences on monetary items receivable from or payable to a foreign operation for which settlement is neither planned nor likely to occur (therefore forming part of the net investment in the foreign operation), which are recognized initially in Other Comprehensive Income and reclassified from equity to profit or loss on repayment of the monetary items. For the purposes of presenting Consolidated Financial Statements, the assets and liabilities of the Group's foreign operations are translated into HUF using exchange rates prevailing at the end of each reporting period. Income and expense items are translated at the average exchange rates for the period, unless exchange rates fluctuate significantly during that period, in which case the exchange rates at the dates of the transactions are used. Exchange differences arising, if any, are recognized in Other Comprehensive Income and accumulated in equity (attributed to non-controlling interests as appropriate). INTEGRATED ANNUAL REPORT 2023 421 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 2: SUMMARY OF MATERIAL ACCOUNTING POLICIES [continued] 2.2. Foreign currency translation [continued] On the disposal of a foreign operation (i.e. a disposal of the Group's entire interest in a foreign operation, or a disposal involving loss of control over a subsidiary that includes a foreign operation, a disposal involving loss of joint control over a jointly controlled entity that includes a foreign operation, or a disposal involving loss of significant influence over an associate that includes a foreign operation), all of the exchange differences accumulated in equity in respect of that operation attributable to the owners of the Group are reclassified to profit or loss. In addition, in relation to a partial disposal of a subsidiary that does not result in the Group losing control over the subsidiary, the proportionate share of accumulated exchange differences are re-attributed to non-controlling interests and are not recognized in profit or loss. Goodwill and fair value adjustments on identifiable assets and liabilities acquired arising on the acquisition of a foreign operation are treated as assets and liabilities of the foreign operation and translated at the rate of exchange prevailing at the end of each reporting period. Exchange differences arising are recognized in Other Comprehensive Income and accumulated in equity. 2.3. Principles of consolidation As the ultimate parent, OTP Bank is preparing Consolidated Financial Statements of the Group. These Consolidated Financial Statements combine the assets, liabilities, equity, income, expenses and cash flows of the Bank and of those subsidiaries of the Bank in which the Bank exercises control. All intra-group transactions are consolidated fully on a line-by-line basis while under equity method other consolidation rules are applied. Determination of the entities which are involved into the consolidation procedures based on the determination of the Group’s Control over another entity. Control exists when the Bank has power over the investee, is able to use this power and is exposed or has right to variable returns. Consolidation of a subsidiary should begin from the date when the Group obtains control and cease when the Group loses control. Therefore, income and expenses of a subsidiary should be included in the Consolidated Financial Statements from the date the Group gains control of the subsidiary until the date when the Group ceases to have control of the subsidiary. The list of the major fully consolidated subsidiaries, the percentage of issued capital owned by the Bank and the description of their activities is provided in Note 43. 2.4. Accounting for acquisitions Business combinations are accounted for using the acquisition method. Any goodwill arising on acquisition is recognized in the Consolidated Statement of Financial Position and accounted for as indicated below. The acquisition date is the date on which the acquirer effectively obtains control over the acquiree. Before this date, it should be presented as Advance for investments within Other assets. Goodwill, which represents the residual cost of the acquisition after obtaining the control over the acquiree in the fair value of the identifiable assets acquired and liabilities assumed is held as an intangible asset and recorded at cost less any accumulated impairment losses in the Consolidated Financial Statements. The Group tests goodwill for impairment by comparing its recoverable amount with its carrying amount, and recognising any excess of the carrying amount over the recoverable amount an impairment loss. The recoverable amount of goodwill is the higher of its fair value less costs of disposal and its value in use. If the Group loses control of a subsidiary, derecognizes the assets (including any goodwill) and liabilities of the subsidiary at their carrying amounts at the date when control is lost and recognizes any difference as a gain or loss on the sale attributable to the parent in the Consolidated Statement of Profit or Loss on Net income from discontinued operations. Goodwill acquired in a business combination is tested for impairment annually or more frequently if events or changes in circumstances indicate. The goodwill is allocated to the cash-generating units that are expected to benefit from the synergies of the combinations. INTEGRATED ANNUAL REPORT 2023 422 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 2: SUMMARY OF MATERIAL ACCOUNTING POLICIES [continued] 2.4. Accounting for acquisition [continued] The Group calculates the fair value of identified assets and liabilities assumed on discounted cash-flow model. The 3 year period explicit cash-flow model serves as a basis for the impairment test by which the Group defines the impairment need on goodwill based on the strategic factors and financial data of its cash-generating units. The Group, in its strategic plan, has taken into consideration the effects of the present global economic situation, the present economic growth and outlook, the associated risks and their possible effect on the financial sector as well as the current and expected availability of wholesale funding. Negative goodwill (gain from bargain purchase), when the interest of the acquirer in the net fair value of the acquired identifiable net assets exceeds the cost of the business combination, is recognized immediately in the Consolidated Statement of Profit or Loss as “Other income”. The Group measures non-controlling interests that are present ownership interests and entitle their holders to a proportionate share of the subsidiaries’ net assets in the event of liquidation at cost and are disclosed among equity. In case of equity investments measured at fair value through profit or loss in line with IFRS 9, non-controlling interests are measured at fair value to avoid any accounting mismatch. These types of non-controlling interests are disclosed as financial liabilities designated at fair value through profit or loss. 2.5. Financial assets 2.5.1. Business model and SPPI test A business model refers to how the Group manages its financial instruments in order to generate cash flows. It is determined at a level that reflects how groups of financial instruments are managed rather than at an instrument level. The financial assets held by the Group are classified into three categories depending on the business model within the financial assets are managed. • Business model whose objective is to hold financial assets in order to collect contractual cash flows. Some sales can be consistent with hold to collect business model and the Group assesses the nature, frequency and significance of any sales occurring. The Group does not consider the sale frequent when at least six months have elapsed between sales. The significant sales are those when the sales exceed 2% of the total hold to collect portfolio. Within this business model the Group manages mainly loans and advances and long-term securities and other financial assets. • Business model whose objective is achieved by both collecting contractual cash flows and selling financial assets. Within this business model the Group only manages securities. • Business model whose objective is to achieve gains in a short-term period. Within this business model the Group manages securities and derivative financial instrument. If cash flows are realised in a way that is different from the expectations at the date that the Bank/Group assessed the business model, that does not give rise to a prior error in the Group’s financial statements nor does it change the classification of the remaining financial assets held in that business model. When, and only when the Group changes its business model for managing financial assets it reclassifies all affected assets. Such changes are determined by the Group’s senior management as a result of external or internal changes and must be significant to the Group’s operations and demonstrable to external parties. The Group shall not reclassify any financial liability. Classification of a financial asset is based on the characteristics of its contractual cash flows if the financial asset is held within a business model whose objective is to hold assets to collect contractual cash flows or within a business model whose objective is achieved by both collecting contractual cash flows and selling financial assets. The Group should determine whether the asset’s contractual cash flows are solely payments of principal and interest on the principal amount outstanding (SPPI test). Contractual cash flows that are solely payments of principal and interest on the principal amount outstanding are consistent with a basic lending arrangement. INTEGRATED ANNUAL REPORT 2023 423 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 2: SUMMARY OF MATERIAL ACCOUNTING POLICIES [continued] 2.5. Financial assets [continued] 2.5.1. Business model and SPPI test [continued] Contractual terms that introduce exposure to risks or volatility in the contractual cash flows that is unrelated to a basic lending arrangement, such as exposure to changes in equity prices or commodity prices, do not give rise to contractual cash flows that are solely payments of principal and interest on the principal amount outstanding. The Group assesses whether contractual cash flows are solely payments of principal and interest on the principal amount outstanding for the currency in which the financial asset is denominated. The time value of money is the element of interest that provides consideration for only the passage of time. However, in some cases, the time value of money element may be modified. In such cases, the Group assesses the modification to determine whether the contractual cash flows represent solely payments of principal and interest on the principal amount outstanding. When assessing a modified time value of money element, the objective is to determine how different the undiscounted contractual cash flows could be from undiscounted cash flows that would arise if the time value of money element was not modified (the benchmark cash flows). The benchmark instrument can be an actual or a hypothetical financial asset. If the undiscounted contractual cash flows significantly – above 2% – differ from the undiscounted benchmark cash flows, the financial asset should be subsequently measured at fair value through profit or loss. 2.5.2. Securities at amortized cost The Group measures at amortized cost those securities which are held for contractual cash collecting purposes, and contractual terms of these securities give rise to cash flows that are solely payment of principal and interest on the principal amount outstanding. The Group initially recognizes these securities at fair value. Securities at amortized cost are subsequently measured using the effective interest (“EIR”) method and are subject to impairment. The amortisation of any discount or premium on the acquisition of a security at amortized cost is part of the amortized cost and is recognized as interest income so that the revenue recognized in each period represents a constant yield on the investment. Securities at amortized cost are accounted for on a trade date basis. Such securities comprise mainly securities issued by the Hungarian and foreign Governments, corporate bonds, mortgage bonds, interest-bearing and discounted treasury bills. 2.5.3. Financial assets at fair value through profit or loss 2.5.3.1. Securities held for trading Investments in securities are accounted for on a trade date basis and are initially measured at fair value. Securities held for trading are measured at subsequent reporting dates at fair value, so unrealized gains and losses on held for trading securities are recognized in profit or loss and included in the Consolidated Statement of Profit or Loss for the period. The Group holds held for trading securities within the business model to obtain short-term gains, consequently realized and unrealized gains and losses are recognized in the net operating income, while interest income is recognized in income similar to interest income. Such securities consist of equity instruments, shares in investment funds, Hungarian and foreign government bonds, corporate bonds, discounted treasury bills, mortgage bonds and other securities. 2.5.3.2. Financial assets designated as fair value through profit or loss The Group may - at initial recognition - irrevocable designate a financial asset as measured at fair value through profit or loss that would otherwise be measured at fair value through other comprehensive income or at amortized cost. The Group uses fair value designation if the classification eliminates or significantly reduces a measurement or recognition inconsistency that would otherwise arise from measuring assets or liabilities or recognising the gains and losses on them on different bases (‘accounting mismatch’). The use of the fair value designation is based only on direct decision of management of the Group. The Group currently doesn’t apply this method. INTEGRATED ANNUAL REPORT 2023 424 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 2: SUMMARY OF MATERIAL ACCOUNTING POLICIES [continued] 2.5. Financial assets [continued] 2.5.3. Financial assets at fair value through profit or loss [continued] 2.5.3.3. Derivative financial instruments In the normal course of business, the Group is a party to contracts for derivative financial instruments, which represent a low initial investment compared to the notional value of the contract and their value depends on value of underlying asset and are settled in the future. The derivative financial instruments used include interest rate forward or swap agreements and currency forward or swap agreements and options. These financial instruments are used by the Group both for trading purposes and to hedge interest rate risk and currency exposures associated with its transactions in the financial markets (it is the so-called economic hedge, accounting hedge is described later). Derivative financial instruments are accounted for on a trade date basis and are initially measured at fair value and at subsequent reporting dates also at fair value. Fair values are obtained from quoted market prices, discounted cash-flow models and option pricing models as appropriate. The Group adopts a multi curve valuation approach for calculating the net present value of future cash-flows – based on different curves used for determining forward rates and used for discounting purposes. It shows the best estimation of such derivative deals that are collateralised as the Group has almost all of its open derivative transactions collateralised. Changes in the fair value of derivative financial instruments that do not qualify for hedge accounting are recognized in profit or loss and are included in the Consolidated Statement of Profit or Loss for the period. Each derivative deal is determined as asset when fair value is positive and as liability when fair value is negative. Certain derivative transactions, while providing effective economic hedges under the risk management policy of the Group, do not qualify for hedge accounting under the specific rules of IFRS 9 and are therefore treated as derivatives held for trading with fair value gains and losses charged directly to the Consolidated Statement of Profit or Loss. Foreign currency contracts Foreign currency contracts are agreements to exchange specific amounts of currencies at a specified rate of exchange, at a spot date (settlement occurs two days after the trade date) or at a forward date (settlement occurs more than two days after the trade date). The notional amount of these forward contracts does not represent the actual market or credit risk associated with these contracts. Foreign currency contracts are used by the Group for risk management and trading purposes. The risk management foreign currency contracts of the Group were used to hedge the exchange rate fluctuations of loans and deposits to credit institutions denominated in foreign currency. Foreign exchange swaps and interest rate swaps The Group enters into foreign exchange swap and interest rate swap (“IRS”) transactions. The swap transaction is an agreement concerning the swap of certain financial instruments, which usually consists of spot and one or more forward contracts. IRS transactions oblige two parties to exchange one or more payments calculated with reference to fixed or periodically reset rates of interest applied to a specific notional principal amount (the base of the interest calculation). Notional principal is the amount upon which interest rates are applied to determine the payment streams under IRS transactions. Such notional principal amounts often are used to express the volume of these transactions but are not actually exchanged between the counterparties. IRS transactions are used by the Group for risk management and trading purposes. Cross-currency interest rate swaps The Group enters into cross-currency interest rate swap (CCIRS) transactions which have special attributes, i.e. the parties exchange the notional amount at the beginning and also at the maturity of the transaction. A special type of these deals is the mark-to-market CCIRS agreements. For these kind of transactions the parties – in accordance with the foreign exchange prices – revalue the notional amount during lifetime of the transaction. INTEGRATED ANNUAL REPORT 2023 425 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 2: SUMMARY OF MATERIAL ACCOUNTING POLICIES [continued] 2.5. Financial assets [continued] 2.5.3. Financial assets at fair value through profit or loss [continued] 2.5.3.3. Derivative financial instruments [continued] Equity and commodity swaps Equity swaps obligate two parties to exchange more payments calculated with reference to periodically reset rates of interest and performance of indices. A specific notional principal amount is the base of the interest calculation. The payment of index return is calculated on the basis of current market price compared to the previous market price. In case of commodity swaps payments are calculated on the basis of the strike price of a predefined commodity compared to its average market price in a period. Forward rate agreements (FRA) A forward rate agreement is an agreement to settle amounts at a specified future date based on the difference between an interest rate index and an agreed upon fixed rate. Market risk arises from changes in the market value of contractual positions caused by movements in interest rates. The Group limits its exposure to market risk by entering into generally matching or offsetting positions and by establishing and monitoring limits on unmatched positions. Credit risk is managed through approval procedures that establish specific limits for individual counterparties. The Group’s forward rate agreements were transacted for management of interest rate exposures and have been accounted for at mark-to-market fair value. Foreign exchange options A foreign exchange option is a derivative financial instrument that gives the owner the right to exchange money denominated in one currency into another currency at a pre-agreed exchange rate at a specified future date. The transaction, for a fee, guarantees a worst-case exchange rate for the futures purchase of one currency for another. These options protect against unfavourable currency movements while preserving the ability to participate in favourable movements. 2.5.4. Hedge accounting Derivative financial instruments designated as a fair-value hedge Changes in the fair value of derivatives that are designated and qualify as hedging instruments in fair value hedges and that prove to be highly effective in relation to the hedged risk, are recorded in the Consolidated Statement of Profit or Loss along with the corresponding change in fair value of the hedged asset or liability that is attributable to the specific hedged risk. Changes in the fair value of hedging instrument in fair value hedges is charged directly to the Consolidated Statement of Profit or Loss. The conditions of hedge accounting applied by the Bank are the following: formally designated as hedge relationship, proper hedge documentation is prepared, effectiveness test is performed and based on it the hedge is qualified as effective. In the case of a financial instrument measured at amortised cost the Group recognises the hedging gain or loss on the hedged item as the modification of its carrying amount and it is recognised in profit or loss. These adjustments of the carrying amount are amortised to the profit or loss using the effective interest rate method. The Group starts the amortisation when the hedged item is no longer adjusted by the hedging gains or losses. If the hedged item is derecognised, the Group recognises the unamortised fair value in profit or loss immediately. For fair value hedges inefficiencies and the net revaluation of hedged and hedging item are recognized in the Net results on derivative instruments and hedge relationships. The Group implemented hedge accounting rules prescribed by IFRS 9 in 2018. For further details please see Note 48.3. Derivative financial instruments designated as cash-flow hedge Changes in the fair value of derivatives that are designated and qualify as hedging instrument in cash-flow hedges and that prove to be highly effective in relation to the hedged risk are recognized in their effective portion as reserve in Other Comprehensive Income. The ineffective element of the changes in fair value of hedging instrument is charged directly to the Consolidated Statement of Profit or Loss. INTEGRATED ANNUAL REPORT 2023 426 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 2: SUMMARY OF MATERIAL ACCOUNTING POLICIES [continued] 2.5. Financial assets [continued] 2.5.4. Hedge accounting [continued] Derivative financial instruments designated as cash-flow hedge [continued] The Group terminates the hedge relationship if the hedging instrument expires or is sold, terminated or exercised, or the hedge no longer meets the criteria for hedge accounting. In the case of cash-flow hedges – in line with the standard - hedge accounting is still applied by the Group as long as the underlying asset is derecognized or terminated. When the Group discontinues hedge accounting to a cash-flow hedge the amount in the cash flow hedge reserve is reclassified to the profit or loss if the hedged future cash flows are no longer expected to occur. If the hedged future cash flows are still expected to occur, the amount remains in the cashflow hedge reserve and reclassified to the profit and loss only when the future cash flows occur. Net investment hedge in foreign operations Hedges of a net investment in a foreign operation, including a hedge of a monetary item that is accounted for as part of the net investment, shall be accounted for similarly to cash flow hedges. On the disposal of a foreign operation, the cumulative value of any gains and losses recognized in Other Comprehensive Income is transferred to the Consolidated Statement of Profit or Loss. For the purposes of presenting Consolidated Financial Statements, the assets and liabilities of the Group's foreign operations are translated into HUF using exchange rates prevailing at the end of each reporting period. Income and expense items are translated at the average exchange rates for the period, unless exchange rates fluctuate significantly during that period, in which case the exchange rates at the dates of the transactions are used. Exchange differences arising, if any, are recognized in Other Comprehensive Income and accumulated in equity. The Group does not intend to take foreign currency risks from open foreign currency position therefore the Group uses net investment hedge in foreign operations to hedge the foreign currency risk arising from the net assets of subsidiaries with EUR functional currency. 2.5.5. Offsetting Financial assets and liabilities are offset and the net amount is reported in the Consolidated Statement of Financial Position when the Group has a legally enforceable right to set off the recognized amounts and the transactions are intended to be reported in the Consolidated Statement of Financial Position on a net basis. In case of the derivative financial instruments the Group applies offsetting and net presentation in the Consolidated Statement of Financial Position when the Group has the right and the ability to settle these assets and liabilities on a net basis. 2.5.6. Embedded derivatives Sometimes, a derivative may be a component of a combined or hybrid contract that includes a host contract and a derivative (the embedded derivative) affecting cash-flows or otherwise modifying the characteristics of the host instrument. An embedded derivative must be separated from the host instrument and accounted for as a separate derivative if, and only if: • The economic characteristics and risks of the embedded derivative are not closely related to the economic characteristics and risks of the host contract; • A separate financial instrument with the same terms as the embedded derivative would meet the definition of a derivative as a stand-alone instrument; and • The host instrument is not measured at fair value or is measured at fair value but changes in fair value are recognized in Other Comprehensive Income. As long as a hybrid contract contains a host that is a financial asset the general accounting rules for classification, recognition and measurement of financial assets are applicable for the whole contract and no embedded derivative is separated. Derivatives that are required to be separated are measured at fair value at initial recognition and subsequently. If the Group is unable to measure the embedded derivative separately either at acquisition or at the end of a subsequent financial reporting period, the Group shall designate the entire hybrid contract as at fair value through profit or loss. The Group shall assess whether an embedded derivative is required to be separated from the host contract and accounted for as a derivative when the Bank first becomes a party to the contract. The separation rules for embedded derivatives are only relevant for financial liabilities. INTEGRATED ANNUAL REPORT 2023 427 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 2: SUMMARY OF MATERIAL ACCOUNTING POLICIES [continued] 2.5. Financial assets [continued] 2.5.7. Securities at fair value through other comprehensive income Securities at fair value through other comprehensive income are held within a business model whose objective is achieved by both collecting of contractual cash flows and selling securities. Furthermore, the contractual terms of these securities give rise on specified dates to cash flows that are solely payment of principal and interest on the principal amount outstanding. Debt instruments Investments in debt securities are accounted for on a trade date basis and are initially measured at fair value. Securities at fair value through other comprehensive income are measured at subsequent reporting dates at fair value. Unrealized gains and losses on securities at fair value through other comprehensive income are recognized directly in Other Comprehensive Income, except for interest and foreign exchange gains/losses on monetary items, unless such financial asset at fair value through other comprehensive income is part of an effective hedge. Such gains and losses are reported when realized in Consolidated Statement of Profit or Loss for the applicable period. For debt securities at fair value through other comprehensive income the loss allowance is calculated based on expected credit loss model. The expected credit loss is accounted for against Other Comprehensive Income. Securities at fair value through other comprehensive income are remeasured at fair value based on quoted prices or amounts derived from cash-flow models. In circumstances where the quoted market prices are not readily available, the fair value of debt securities is estimated using the present value of future cash-flows and the fair value of any unquoted equity instruments are calculated using the EPS ratio. Such securities consist of Hungarian and foreign government bonds, corporate bonds, mortgage bonds, interest- bearing Treasury bills, securities issued by the NBH and other securities. Fair value through other comprehensive income option for equity instruments The Group has elected to present in the Statement of Other Comprehensive Income changes of fair value of those equity instruments which are neither held for trading nor recognized as contingent consideration under IFRS 3. In some cases, the Group made an irrevocable election at initial recognition for certain equity instruments to present subsequent changes in fair value of these securities in the consolidated other comprehensive income instead of in profit or loss. The use of the “fair value through other comprehensive income” option is based only on direct decision of management of the Group. 2.5.8. Loans, placements with other banks, repo receivables and loss allowance for loan and placements and repo receivable losses The Group measures at amortized cost those Loans and placements with other banks and repo receivables, which are held to collect contractual cash flows, and contractual terms of these assets give rise on specified dates to cash flows that are solely payments of principal and interest on the principal amount outstanding. These loans are recognized as Loans at amortized cost in the Consolidated Statement of Financial Position. The Group recognizes those financial assets which are not held for trading and do not give rise to contractual cash flows that are solely payments of principal and interest on the principal amount outstanding as loans measured at fair value through profit or loss. These loans are recognized as Loans mandatorily at fair value through profit or loss in the Consolidated Statement of Financial Position. Those Loans and placements with other banks and repo receivables that are accounted at amortized cost, stated at the principal amounts outstanding (including accrued interest), net of allowance for loan or placement losses, respectively. In case of the above mentioned financial assets measured at amortised cost transaction fees and charges adjust the carrying amount at initial recognition and are included in effective interest calculation. In case of loans at fair value through profit or loss fees and charges are recognised when incurred in the Consolidated Statement of Profit or Loss. INTEGRATED ANNUAL REPORT 2023 428 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 2: SUMMARY OF MATERIAL ACCOUNTING POLICIES [continued] 2.5. Financial assets [continued] 2.5.8. Loans, placements with other banks, repo receivables and loss allowance for loan and placements and repo receivable losses [continued] Loans and placements with other banks and repo receivables are derecognized when the contractual rights to the cash-flows expire or they are transferred. When a financial asset is derecognized the difference of the carrying amount and the consideration received is recognized in the profit or loss in case of financial assets at amortised cost the gains or losses from derecognition are presented in “Gains/losses from derecognition of financial assets at amortised cost” line while in case of loans at fair value through profit or loss the gains or losses from derecognition are presented in “Net operating income”. Change in the fair value of loans at fair value through profit or loss is broken down into two components and presented in the Consolidated Statement of Profit or Loss as follows: • Portion of the change in fair value arising from changes in credit risk are presented within “Risk cost” as “Change in the fair value attributable to changes in the credit risk of loans mandatorily measured at fair value through profit of loss”. • The remaining component of the change is presented in fair value within “Net operating income” as “Fair value adjustment on financial instruments measured at fair value through profit or loss”. Initially financial assets shall be recognized at fair value which is usually equal to transaction value in case of loans and placements. However, when the amounts are not equal, the initial fair value difference should be recognized. If the fair value of financial assets is based on a valuation technique using only inputs observable in market transactions, the Group recognizes the initial fair value difference in the Consolidated Statement of Profit or Loss. When the fair value of financial assets is based on models for which inputs are not observable, the difference between the transaction price and the fair value is deferred and only recognized in profit or loss when the instrument is derecognized or the inputs became observable. Initial fair value of loans lent at interest below market conditions is lower than their transaction price, the subsequent measurement of these loans is under IFRS 9. The Group recognizes a loss allowance for expected credit losses on a financial asset at each reporting date. The loss allowance for a financial asset equals to 12-month expected credit loss or equals to the lifetime expected credit losses. The maximum period over which expected credit losses shall be measured is the maximum contractual period over which the Group is exposed to credit risk. If the credit risk on a financial asset has not increased significantly since initial recognition then 12-month expected credit losses, otherwise (in case of significant credit risk increase) lifetime expected credit losses should be calculated. The expected credit loss is the present value of the difference between the contractual cash flows that are due to the Group under the contract and the cash flows that the Group expects to receive. When the contractual cash flows of a financial asset are modified and the modification does not result in the derecognition of the financial asset the Group recalculates the gross carrying amount of the financial asset by discounting the expected future cash flows with the original effective interest rate of the asset. The difference between the carrying amount and the present value of the expected cash flows is recognized as a modification gain or loss in the profit or loss. Interest and amortized cost are accounted using effective interest rate method. Write-offs are generally recorded after all reasonable restructuring or collection activities have taken place and the possibility of further recovery is considered to be remote. The loan is written off against the related account “Gain / (Loss) from derecognition of financial assets at amortized cost” in the Consolidated Statement of Profit or Loss. The Group applies partial or full write-off for loans based on the definitions and prescriptions of financial instruments in accordance with IFRS 9. If the Group has no reasonable expectations regarding a financial asset (loan) to be recovered, it will be written off partially or fully at the time of emergence. The gross amount and loss allowance of the loans shall be written off in the same amount to the estimated maximum recovery amount while the net carrying value remains unchanged. Subsequent recoveries for loans previously written-off partially or fully, which may have been derecognized from the books with no reasonable expectations for the recovery will be booked in the Consolidated Statement of Profit or Loss on “Income from recoveries of written-off, but legally existing loan” line in Risk cost. INTEGRATED ANNUAL REPORT 2023 429 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 2: SUMMARY OF MATERIAL ACCOUNTING POLICIES [continued] 2.5. Financial assets [continued] 2.5.9. Modified assets If the net present value of the contracted cash flows changes due to the modification of the contractual terms and it is not qualified as derecognition, modification gain or loss should be calculated and accounted for in the Consolidated Statement of Profit or Loss. Modification gain or loss is accounted in cases like restructuring – as defined in guidelines of the Group – prolongation, renewal with unchanged terms, renewal with shorter terms and prescribing capital repayment rate, if it doesn’t exist or has not been earlier. The changes of net present value should be calculated on portfolio level in case of retail exposures. Each retail contract is restructured based on restructuring frameworks. The Group has to evaluate these frameworks (and not individual contracts). The changes of net present value should be calculated individually on contract level in case of corporate portfolio. Among the possible contract amendments, the Group considers as a derecognition and a new recognition the followings: - merging several debts into a single debt, or one single debt splitting into several tranches, - change of currency, - change in counterparty, - failing SPPI test after modification, - interest rate change (fixed to floating or floating to fixed), when the discounted present value – discounted at the original effective interest rate – of the cash flows under the new terms is at least 10 per cent different from the discounted present value of the remaining cash flows. In case of derecognition and new recognition of a financial asset, the unamortized fees of the derecognized asset should be presented as Income similar to interest income. The newly recognized financial asset is initially measured at fair value and is placed in stage 1 if the derecognized financial asset was in stage 1 or stage 2 portfolio. The newly recognized financial asset will be purchased or originated credit impaired financial asset (“POCI”) if the derecognized financial asset was in stage 3 portfolio or it was POCI. The modification gain or loss shall be calculated at each contract amendments unless they are handled as a derecognition and new recognition. In case of modification the Group recalculates the gross carrying amount of the financial asset. To do this, the new contractual cash flows should be discounted using the financial asset’s original effective interest rate (or credit-adjusted effective interest rate for POCI financial asset). Any costs or fees incurred adjust the carrying amount of the modified financial asset are amortized over the remaining term of the modified financial asset. 2.5.10. Purchased or originated credit impaired financial assets Purchased or originated financial assets are credit-impaired on initial recognition. A financial asset is credit- impaired when one or more events that have a detrimental impact on the estimated future cash flows of that financial asset have occurred. A purchased credit-impaired asset is likely to be acquired at a deep discount. In unusual circumstances, it may be possible that an entity originates a credit-impaired asset, for example, following a substantial modification of a distressed financial asset that resulted in the derecognition of the original financial asset. In the case of POCI financial assets, interest income is always recognized by applying the credit-adjusted effective interest rate. For POCI financial assets, in subsequent reporting periods an entity is required to recognize: - - the cumulative changes in lifetime expected credit losses since initial recognition as a loss allowance, the impairment gain or loss which is the amount of any change in lifetime expected credit losses. An impairment gain is recognized (with the parallel increase of the net amortized cost of receivable) if due to the favourable changes after initial recognition the lifetime expected credit loss estimation is becoming lower than the original estimated credit losses at initial recognition. The POCI qualification remains from initial recognition to derecognition in the Group’s books. INTEGRATED ANNUAL REPORT 2023 430 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 2: SUMMARY OF MATERIAL ACCOUNTING POLICIES [continued] 2.6. Loss allowance A loss allowance for loans and placements with other banks and repo receivables is recognized by the Group based on the expected credit loss model in accordance with IFRS 9. Based on the three-stage model the recognized loss allowance equals to 12-month expected credit loss from the initial recognition. On financial assets with significantly increased credit risk or credit impaired financial assets (based on objective evidence) the recognized loss allowance is the lifetime expected credit loss. In the case of purchased or originated credit impaired financial assets, a loss allowance is recognized in the amount of the lifetime expected credit loss since initial recognition. The impairment gain in the Consolidated Statement of Profit or Loss is recognized if lifetime expected credit loss for purchased or originated credit impaired financial assets at measurement date is less than the estimated credit loss at initial recognition. A loss allowance for loans and placements with other banks and repo receivables represents Management’s assessment for potential losses in relation to these activities. The default occurs when either or both of the following events have taken place: • objective criterion meaning that the credit obligation of the client is overdue exceeding the materiality threshold for more than 90 consecutive days (90+ default DPD), or the obligor has breached the limit of the overdraft with an amount exceeding the materiality threshold for more than 90 consecutive days (90+ default DPD), or • probability criterion meaning the probability that the obligor will be unable to pay its credit obligations in full (UTP= Unlikely to Pay). The following conditions indicate the occurrence of the probability criterion: specific credit risk adjustment, sell of credit obligation with significant loss, distressed restructuring, termination of the contract on the initiative of the Bank, Bankruptcy, liquidation, personal bankruptcy, forced deleted status. Previously described conditions should result in default status mandatorily. Moreover, during the individual expert-based assessment the client’s default status shall be established if in the specific case the default can be justified on subjective basis. The default status should be terminated if in the last 3 months no other default criterion exists and the condition (either probability criterion or objective criterion) that resulted in the default status ceased at least 3 months ago. The expected loss calculation should be forward looking. Available forward-looking information has to be included in the parameter estimation by using different scenarios, including forecasts of future economic conditions. The determination of probability-weighted forward-looking scenarios are based on the OTP Group’ macro model. In general, there are two crisis scenarios (4-5), and three non-crisis scenarios (1-3) but the calculation of impairment should be based on at least two scenarios in the OTP Group. The macro conditioning is performed by Vasicek-model, which captures the relationship between point-in-time (PiT) and through-the-cycle (TTC) PD. The Vasicek PD transformation can also be used to estimate the PIT PDs of the buckets. The required parameters (such as correlation coefficient and macro condition parameter) can be derived from the OTP’s macro model. In the collective provisioning methodology credit risk and the change of credit risk can be correctly captured by understanding the risk characteristics of the portfolio. At portfolio segmentation, setting the segments is a key element of the provisioning calculation and requires the extensive knowledge of the portfolio. The segmentation is expected to stay stable from month to month. The segmentation must be performed separately for each parameter, since in each case different factors may have relevance. The estimation of one-year and lifetime probability of default (PD) of collectively assessed exposures is performed via transition matrices. The assets should be allocated to groups representing similar credit risk based on major credit risk characteristics and their capability to fulfil contractual obligations. The mandatory variables of the group level assessment procedure are payment delay, deal/client rating, the restructured flag, the default status and product type. Further segmentation is advisable in case significant differences are observed in probability of default. Transition matrices should be determined for each portfolio segment separately. The Group model handles healing (from default) rate in the PD parameter, thus the calculated probabilities should be reduced by this rate. INTEGRATED ANNUAL REPORT 2023 431 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 2: SUMMARY OF MATERIAL ACCOUNTING POLICIES [continued] 2.6. Loss allowance [continued] Two different methods are applied in OTP Group for LGD parameter calculation: Retail mortgage loans and non- retail portfolios (MSE and Wholesale) that are significantly secured by mortgage: modified LGD methodology based on the Asset Quality Review (AQR) – the primary source of the recovery the collateral itself but cash recovery is also taken into account. The calculation is performed for each exposure individually based on the estimated parameters (main parameters: FSR – foreclosure success rate, SR – sales ratio, TTS – time to sale, C – cost, REC – cash recovery) and the actual value of collaterals (e.g. property, guarantee, surety, bail). For Consumer loans and car finance: recovery based LGD methodology estimated from historical recoveries. The LGD calculation should not be automatically identified with historic actual data. The direction and degree of the shift in the factors impacting the LGD, also considering the macroeconomic effects, in addition to the anticipated developments in those, must always be analysed. The LGD – just like the PD – is not independent of the business cycles either; typically it increases in parallel with the economic downturn. Loss allowance for loan and placements are determined at a level that provides coverage for individually identified credit losses. For loans for which it is not possible to determine the amount of the individually identified credit loss in the absence of objective evidence, a collective impairment loss is recognized. With this, the Group reduces the carrying amount of financial asset portfolios with similar credit risk characteristics to the amount expected to be recovered based on historical loss experience. At subsequent measurement the Group recognizes an impairment gain or loss through “Impairment gain on POCI loans” in the Consolidated Statement of Profit or Loss as part of “Risk cost” line as an amount of expected credit losses or reversal which is required to adjust the loss allowance at the reporting date to the amount that is required to be recognized in accordance with IFRS 9. If the reason for the impairment no longer exist the impairment is released in the Consolidated Statement of Profit or Loss for the current period. If a financial asset, for which previously there were no indicators of significant increase in credit risk (i.e. classified in Stage 1) is subsequently classified in Stage 2 or Stage 3 then loss allowance is adjusted to lifetime expected credit loss. If a financial asset, which was previously classified in Stage 2 or Stage 3 is subsequently classified in Stage 1 then the loss allowance is adjusted to the level of 12 month expected credit loss. Classification into risk classes According to the requirements of the IFRS9 the Group classifies the financial assets measured at amortized cost, at fair value through other comprehensive income and loan commitments and financial guarantees into the following stages: • Stage 1 – performing financial instruments without significant increase in credit risk since initial recognition • Stage 2 – performing financial instruments with significant increase in credit risk since initial recognition but not credit-impaired • Stage 3 – non-performing, credit-impaired financial instruments • POCI – purchased or originated credit impaired In the case of trade receivables the Group applies the simplified approach and calculates only lifetime expected credit loss. The simplified approach is the following: - for the past 3 years the average annual balance of receivables under simplified approach is calculated, - the written-off receivables under simplified approach are determined in the past 3 years, - historical losses are adjusted to reflect information about current conditions and reasonable forecasts of future economic conditions, - the loss allowance ratio is the sum of the written-off amounts divided by the sum of the average balances, - the loss allowance is multiplied by the end-of-year balance, it is the actual loss allowance on these receivables, - loss allowance should be recalculated annually. INTEGRATED ANNUAL REPORT 2023 432 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 2: SUMMARY OF MATERIAL ACCOUNTING POLICIES [continued] 2.6. Loss allowance [continued] Classification into risk classes [continued] The Group assumes that the credit risk on a financial instrument has not increased significantly since initial recognition if the financial asset is determined to have low credit risk at the reporting date. This might occur if the financial asset has a low risk of default, the borrower has a strong capacity to meet its contractual cash flow obligations in the near term and adverse changes in economic and business conditions in the longer term may, but will not necessarily, reduce the ability of the borrower to fulfil its contractual cash flow obligations. The Group considers sovereign exposures as having low credit risk. Stage 1: financial instruments for which the events and conditions specified in respect of Stage 2 and Stage 3 do not exist on the reporting date. A client or loan must be qualified as default if one or both the following two conditions occur: • The client delays more than 90 days. This is considered a hard trigger. • There is reasonable probability that the client will not pay all of its obligation. This condition is examined on the basis of probability criteria of default. The subject of default qualification is that exposure (on-balance and off-balance) which originates credit risk (so originated from loan commitments, risk-taking contracts). A financial instrument shows significant increase in credit risk, and is allocated to Stage 2, if in respect of which any of the following triggers exist on the reporting date, without fulfilling any of the conditions for the allocation to the non-performing stage (stage 3): the payment delay exceeds 30 days, it is classified as performing forborne, • • • based on individual decision, its currency suffered a significant "shock" since the disbursement of the loan, • the transaction/client rating exceeds a predefined value or falls into a determined range, or compared to the historic value it deteriorates to a predefined degree, in the case retail mortgage loans, the loan-to-value ratio exceeds a predefined rate, • • default on another loan of the retail client, if no cross-default exists, • monitoring classification of corporate and municipal clients above different thresholds defined on group - financial difficulties at the debtor (capital adequacy, liquidity, deterioration of the instrument quality), - significant decrease of the liquidity or the activity on the active market of the financial instrument can be observed, the rating of the client reflects high risk, but it is better than the default one, - - significantly decrease in the value of the recovery from which the debtor would disburse the loan, - clients under liquidation. A financial instrument is non-performing and it is allocated to Stage 3 when any of the following events or conditions exists on the reporting date: • default (based on the group level default definition), • classified as non-performing forborne (based on the group level forborne definition), • the monitoring classification of corporate and municipal clients above different thresholds defined on group level (including but not limited to): - breaching of contracts, - significant financial difficulties of the debtor (like capital adequacy, liquidity, deterioration of the instrument quality), bankruptcy, liquidation, debt settlement processes against debtor, forced strike-off started against debtor, termination of loan contract by the Bank, occurrence of fraud event, termination of the active market of the financial instrument. - - - - - INTEGRATED ANNUAL REPORT 2023 433 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 2: SUMMARY OF MATERIAL ACCOUNTING POLICIES [continued] 2.6. Loss allowance [continued] Classification into risk classes [continued] If the exposure is no longer considered as credit impaired, the Group allocates this exposure to Stage 2. When loss allowance is calculated at exposures categorized into stages the following process is needed by stages: • Stage 1 (performing): loss allowance at an amount equal to 12-month expected credit loss should be recognized, • Stage 2 (significant increase in credit risk): loss allowance at an amount equal to lifetime expected credit loss should be recognized, • Stage 3 (non-performing): loss allowance at an amount equal to lifetime expected credit loss should be recognized. For lifetime expected credit losses, an entity shall estimate the risk of a default occurring on the financial instrument during its expected life. 12-month expected credit losses are a portion of the lifetime expected credit losses and represent the lifetime cash shortfalls that will result if a default occurs in the 12 months after the reporting date (or a shorter period if the expected life of a financial instrument is less than 12 months), weighted by the probability of that default occurring. An entity shall measure expected credit losses of a financial instrument in a way that reflects: - - - an unbiased and probability-weighted amount that is determined by evaluating a range of possible outcomes the time value of money and reasonable and supportable information that is available without undue cost or effort at the reporting date about past events, current conditions and forecasts of future economic conditions. 2.7. Sale and repurchase agreements, security lending Where debt or equity securities are sold under a commitment to repurchase them at a pre-determined price, they remain on the Consolidated Statement of Financial Position and the consideration received is recorded in Other liabilities or Amounts due to banks, the National Governments, deposits from the National Banks and other banks. Conversely, debt or equity securities purchased under a commitment to resell are not recognized in the Consolidated Statement of Financial Position and the consideration paid is recorded either in Placements with other banks or Deposits from customers. Interest is accrued based on the effective interest method evenly over the life of the repurchase agreement. In the case of security lending transactions, the Group does not recognize or derecognize the securities because believes that the transferor retains substantially all the risks and rewards of the ownership of the securities. Only a financial liability or financial receivable is recognized for the consideration amount. 2.8. Associates and other investments The control is established when the Group has the right and exposure over the variable positive yield of the investee but the same time put up with the consequences of the negative returns and the Group by its decisions is able to influence the extent of the yields. The Group primarily considering the following factors in the process of determining the existing of the control: - investigation of the decision-making mechanism of the entity, - authority of the Board of Directors, Supervisory Board and General meeting based on the deed of association, - existence of investments with preferential voting rights. If the control can’t be obviously determined, then it should be supposed that the control does not exist. Significant influence is presumed by the Group to exist – unless the contrary case is proven – when the Group holds 20% or more of the voting power of an investee but does not have a control. The Group considers a subsidiary significant when it is a financial institution or when the subsidiary contributes to the Groups’ total balance sheet with higher amount. The Bank considers the subsidiaries as cash generating units. Companies where the Bank has the ability to exercise significant influence are accounted for using the equity method. Subsidiaries and associated companies that were not accounted for using the equity method and other investments where the Bank does not hold a significant interest are recorded according to IFRS 9. When an investment in an associate is held indirectly through an entity that is a venture capital fund, the Group elects to measure these investments in the associate at fair value through profit or loss in accordance with IFRS 9. INTEGRATED ANNUAL REPORT 2023 434 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 2: SUMMARY OF MATERIAL ACCOUNTING POLICIES [continued] 2.8. Associates and other investments [continued] Under the equity method, the investment is initially recognized at cost, and the carrying amount is adjusted subsequently for: - - the Group’s share of the post-acquisition profits or losses of the investee, which are recognized in the Group’s Consolidated Statement of Profit or Loss; and the distributions received from the investee, which reduce the carrying amount of the investment. The Group’s share of the profits or losses of the investee, or other changes in the investee’s equity, is determined on the basis of its proportionate ownership interest. The Group recognizes its share of the investee’s income and losses based on the percentage of the equity interest owned by the Group. Gains and losses on the sale of investments are determined based on the specific identification of the cost of each investment. 2.9. Property and equipment, Intangible assets Property and equipment and Intangible assets are measured at cost, less accumulated depreciation and amortization and impairment, if any. Internally generated intangibles, excluding capitalized development costs, are not capitalized – the related expenditures are accounted as cost in the period in which they are incurred. Development costs are capitalized only when the technical and commercial feasibility of the asset has been clearly demonstrated, the Group has the intent and ability to complete the intangible asset and either use it or sell it and be able to demonstrate how the asset will generate future economic benefits. Amortization of these type of assets begins when development is completed, and the asset is available for use. During the period of development, the asset is tested for impairment annually. The Group lists mainly self-developed software among internally generated intangible assets. The depreciable amount (book value less residual value) of the non-current assets must be allocated over the useful lives. Depreciation and amortization are computed usually by using the straight-line method over the estimated useful lives of the assets based on the following annual percentages: Annual percentages Useful life period (years) Intangible assets Software Property right Property Machinery and office equipment Vehicle 8.3% - 100.0% 16.7% - 50.0% 1.0% - 33.3% 2.0% - 50.0% 3.0% - 50.0% 1 – 12 2 – 6 3 – 100 2 – 50 2 – 33 Depreciation and amortization on Property and equipment and Intangible assets commence on the day such assets are ready to use. At each balance sheet date, the Group reviews the carrying value of its Property and equipment and Intangible assets to determine if there is any indication that those assets have suffered an impairment loss. If any such indication exists, the recoverable amount of the asset is estimated to determine the extent (if any) of the impairment loss. Where it is not possible to estimate the recoverable amount of an individual asset, the Group estimates the recoverable amount of the cash-generating unit to which the asset belongs. Where the carrying value of Property and equipment and Intangible assets is greater than the estimated recoverable amount, it is impaired immediately to the estimated recoverable amount. The Group may conclude contracts for purchasing property, equipment and intangible assets, where the purchase price is settled in foreign currency. By entering into such agreements, firm commitment in foreign currency due on a specified future date arises at the Group. Reducing the foreign currency risk caused by firm commitment, forward foreign currency contracts may be concluded to ensure the amount payable in foreign currency on a specified future date on one hand and to eliminate the foreign currency risk arising until settlement date of the contract on the other hand. In the case of an effective hedge the realized profit or loss of the hedging instrument is stated as the part of the cost of the hedged asset as it has arisen until recognizing the asset. INTEGRATED ANNUAL REPORT 2023 435 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 2: SUMMARY OF MATERIAL ACCOUNTING POLICIES [continued] 2.10. Inventories Inventories are measured at the lower of cost and net realisable value. The cost of inventories comprises all costs of purchase, costs of conversion and other costs incurred in bringing the inventories to their present location and condition. The Group uses generally FIFO formulas to the measurement of inventories. Inventories are removed from books when they are sold, unusable or destroyed. When inventories are sold, the carrying amount of those inventories are recognized as an expense in the period in which the related revenue is recognized. Repossessed assets are classified as inventories. The Group's policy is to sell repossessed assets and not to use them for its internal operations. 2.11. Government grants and government assistance The Group recognise government grants only when there is a reasonable assurance that the grant will be received, and all attached conditions will be complied with. The Group presents grants relating to assets as deferred income in the Consolidated Statement of Financial Position, which is recognized in profit or loss on a systematic basis over the useful life of the asset. Grants related to an expense item are recorded as another operating income in those periods when the related costs were recognized. 2.12. Financial liabilities The financial liabilities are presented within these lines in the Consolidated Financial Statements: Financial liabilities designated at fair value through profit or loss - Amount due to banks, the National Governments, deposits from the National Banks and other banks - Repo liabilities - - Deposits from customers - Liabilities from issued securities - Derivative financial liabilities held for trading - Derivative financial liabilities designated as hedge accounting - Other financial liabilities At initial recognition, the Group measures financial liabilities at fair value plus or minus – in the case of a financial liability not at fair value through profit or loss – transaction costs that are directly attributable to the acquisition or issue of the financial liability. Usually, the initial fair value of financial liabilities equals to transaction value. However, when the amounts are not equal, the initial fair value difference should be recognized. If the fair value of financial liabilities is based on a valuation technique using only inputs observable in market transactions, the Group recognizes the initial fair value difference in the Consolidated Statement of Profit or Loss. When the fair value of financial liabilities is based on models for which inputs are not observable, the difference between the transaction price and the fair value is deferred and only recognized in profit or loss when the instrument is derecognized or the inputs became observable. Financial liabilities at fair value through profit or loss are either financial liabilities held for trading or they are designated upon initial recognition as at fair value through profit or loss. In connection to the derivative financial liabilities measured at fair value through profit or loss, the Group presents the amount of change in their fair value originated from the changes of market conditions and business environment. The Group designated some financial liabilities upon initial recognition to measure at fair value through profit or loss. This classification eliminates or significantly reduces a measurement or recognition inconsistency that would otherwise arise from measuring assets or liabilities or recognising the gains and losses on them on different bases (“accounting mismatch”). The changes in fair value of these liabilities are recognized in profit or loss, except the fair value changes attributable to credit risk which are recognized among other comprehensive income. INTEGRATED ANNUAL REPORT 2023 436 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 2: SUMMARY OF MATERIAL ACCOUNTING POLICIES [continued] 2.12. Financial liabilities [continued] In the case of financial liabilities measured at amortized cost fees and commissions related to the origination of the financial liability are recognized through profit or loss during the maturity of the instrument using effective interest method. In certain cases, the Group repurchases a part of financial liabilities (mainly issued securities or subordinated bonds) and the difference between the carrying amount of the financial liability and the amount paid for it is recognized in the net profit or loss for the period and included in other operating income. 2.13. Leases The Group as a lessor Leases are classified as finance leases whenever the terms of the lease transfer substantially all the risks and rewards of ownership to the lessee. All other leases are classified as operating leases. Lease classification is made at the inception date and is reassessed only if there is a lease modification. Finance leases At the commencement date, a lessor derecognizes the assets held under a finance lease in the Consolidated Statement of Financial Position and present them as a receivable at an amount equal to the net investment in the lease. The lessor shall use the interest rate implicit in the lease to measure the net investment in the lease. Direct costs such as commissions are included in the initial measurement of the finance lease receivables. The Group as a lessor recognizes finance income over the lease term, based on a pattern reflecting a constant periodic rate of return on the Group’s net investment in the lease. The Group applies the lease payments relating to the period against the gross investment in the lease to reduce both the principal and the unearned finance income. The Group applies the derecognition and impairment requirements in IFRS 9 to the net investment in the lease (for more details, see Note 2.6.). Operating leases The Group as a lessor recognizes lease payments from operating leases as income on either a straight-line basis or another systematic basis. Costs, including depreciation, incurred in earning the lease income are recognized as an expense. Initial direct costs incurred in obtaining an operating lease are added to the carrying amount of the underlying asset and recognized as an expense over the lease term on the same basis as the lease income. The depreciation policy for depreciable underlying assets subject to operating leases is consistent with the Group’s normal depreciation policy for similar assets. The Group accounts for a modification to an operating lease as a new lease from the effective date of the modification, considering any prepaid or accrued lease payments relating to the original lease as part of the lease payments for the new lease. The Group as a lessee The Group recognizes a right-of-use asset and a lease liability at the commencement of the lease term except for short-term leases and leases, where the underlying asset is of low value (less than USD 5,000). For these leases, the Group recognizes the lease payments as an expense on either a straight-line basis over the lease term or another systematic basis if that basis is more representative of the pattern of the lessee’s benefit. Deferred tax implication if the Group is lessee: At the inception of the lease, there is no net lease asset or liability, no tax base and, therefore, no temporary difference. Subsequently, as depreciation on the right-of-use asset initially exceeds the rate at which the debt reduces, a net liability arises resulting in a deductible temporary difference on which a deferred tax asset should be recognized if recoverable. Assuming that the lease liability is not repaid in advance, the total discounted cash outflows should equal the total rental payments deductible for income tax purposes. INTEGRATED ANNUAL REPORT 2023 437 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 2: SUMMARY OF MATERIAL ACCOUNTING POLICIES [continued] 2.13. Leases [continued] Right-of-use asset The right-of-use assets are presented separately in the Consolidated Statement of Financial Position and initially measured at cost, subsequently the Group applies the cost model and these assets are depreciated on a straight line basis from the commencement date to the earlier of the end of the useful life of the right-of-use asset or the end of the lease term. If the lease transfers ownership of the underlying asset to the Group by the end of the lease term or if the cost of the right-of-use asset reflects that the Group will exercise a purchase option, the right-of-use asset are depreciated from the commencement date to the end of the useful life of the underlying asset. Lease liability At the commencement date, the lease liability is measured at the present value of the lease payments that are not paid at that date discounted by using the rate implicit in the lease, or if this cannot be determined, by using the incremental borrowing rate of the Group.Variable lease payments that do not depend on an index or a rate but e.g. on revenues or usage are recognized as an expense. The Group always separates the non-lease components of the lease contracts and accounts them as an expense. Lease payments must be included in the measurement of the lease liability without value added taxes. Non-deductible VAT is recognized as other expense. The lease liability is remeasured in the event of a reassessment of the lease liability or lease modification 2.14. Investment properties Investment properties of the Group are land, buildings, part of buildings which held (as the owner or as the lessee under a finance lease) to earn rentals or for capital appreciation or both, rather than for use in the production or supply of services or for administrative purposes or sale in the ordinary course of business. The Group measures the investment properties at cost less accumulated depreciation and impairment, if any. The depreciable amount (book value less residual value) of the investment properties must be allocated over their useful lives. The depreciation and amortization are computed using the straight-line method over the estimated useful lives of the assets. The Group discloses the fair value of the investment properties in Note 14 established mainly by external experts. 2.15. Share capital Share capital is the capital determined in the Articles of Association and registered by the Budapest-Capital Regional Court. Share capital is the capital the Bank raised by issuing common stocks at the date the shares were issued. The amount of share capital has not changed over the current period. 2.16. Treasury shares Treasury shares are shares which are purchased on the stock exchange and the over-the-counter market by the Bank and its subsidiaries and are presented in the Consolidated Statement of Financial Position at cost as a deduction from Consolidated Shareholders’ Equity. Gains and losses on the sale of treasury shares are credited or charged directly to shareholder’s equity. INTEGRATED ANNUAL REPORT 2023 438 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 2: SUMMARY OF MATERIAL ACCOUNTING POLICIES [continued] 2.17. Non-current assets held-for-sale and discontinued operations A discontinued operation is a component of an entity that either has been disposed of or is classified as held-for- sale. Hereinafter non-current assets classified as held-for-sale, disposal group and discontinued operations are referred to as assets in accordance with IFRS 5. The Group classifies assets under IFRS 5 if their carrying amount will be recovered principally through a sale transaction rather than through continuing use. The Group does not account for an asset under IFRS 5 that has been temporarily taken out of use as if it had been abandoned. The Group measures an asset under IFRS 5 at the lower of its carrying amount and fair value less costs to sell. When the sale is expected to occur beyond one year, the Group measures the costs to sell at their present value. Any increase in the present value of the costs to sell that arises from the passage of time shall be presented in profit or loss. Immediately before the initial classification of the asset under IFRS 5, the carrying amounts of the asset (or all the assets and liabilities in the group) are measured in accordance with applicable IFRS. The Group does not depreciate (or amortize) an asset under IFRS 5 while it is classified as asset in accordance with IFRS 5. Interest and other expenses attributable to the liabilities of the asset under IFRS 5 shall continue to be recognized. If the Group has classified an asset under IFRS 5, but the criteria for that are no longer met, the Group ceases to classify the asset under IFRS 5. The Group measures these assets which cease to be classified as asset under IFRS 5 at the lower of: - its carrying amount before the asset was classified as asset under IFRS 5, adjusted for any depreciation, amortisation or revaluations that would have been recognized had the asset not been classified as asset under IFRS 5, and - its recoverable amount at the date of the subsequent decision not to sell. The Group presents an asset classified as asset under IFRS 5 separately from other assets in the Consolidated Statement of Financial Position. The liabilities of the asset under IFRS 5 are presented separately from other liabilities in the Consolidated Statement of Financial Position. Those assets and liabilities shall not be offset and presented as a single amount. The major classes of assets and liabilities classified as held for sale or discontinued operations are separately disclosed in the Notes. The Group presents separately any cumulative income or expense recognized in other comprehensive income relating to a non-current asset (or disposal group) classified as held for sale. Results from discontinued operations are reported separately in the Consolidated Statement of Profit or Loss as result from discontinued operations. 2.18. Interest income and income similar to interest income and interest expense Interest income and expense are recognized in profit or loss in the period to which they relate, using the effective interest rate method. For exposures categorized into Stage 1 and Stage 2 the interest income is recognized on a gross basis. For exposures categorized into Stage 3 (using effective interest rate) and for POCI (using credit-adjusted effective interest rate) the interest income is recognized on a net basis. The time-proportional income similar to interest income of derivative financial instruments is calculated without using the effective interest method and the positive fair value adjustment of interest rate swaps are included in income similar to interest income. Interest income of loans at fair value through profit or loss is calculated based on interest fixed in the contract and presented in “Income similar to interest income” line. Interest from loans and deposits are accrued on a daily basis. Interest income and expense include certain transaction costs and the amortisation of any discount or premium between the initial carrying amount of an interest-bearing instrument and its amount at maturity calculated on an effective interest rate basis. All interest income and expense recognized are arising from loans, placements with other banks, repo receivables, securities at fair value through other comprehensive income, securities at amortized cost and amounts due to banks, repo liabilities, deposits from customers, liabilities from issued securities, subordinated bonds and loans are presented under these lines of Consolidated Financial Statements. INTEGRATED ANNUAL REPORT 2023 439 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 2: SUMMARY OF MATERIAL ACCOUNTING POLICIES [continued] 2.19. Revenue recognition The Group recognizes revenue from the following major sources: - fee and commission income from financial services - other revenue from customers. 2.19.1. Fees and commissions Fees and commissions that are not involved in the amortized cost model are recognized in the Consolidated Statement of Profit or Loss on an accrual basis according to IFRS 15 Revenue from contracts with customers. These fees are related to deposits, cash withdrawals, security trading, bank card etc. The Group earns fee and commission income from a diverse range of financial services it provides to its customers. Fee and commission income is recognised at an amount that reflects the consideration to which the Group expects to be entitled in exchange for providing the services. The performance obligations, as well as the timing of their satisfaction, are identified, and determined, at the inception of the contract. When the Group provides a service to its customers, consideration is invoiced and generally due immediately because it typically controls the services before transferring them to the customer. The Group provides foreign exchange trading services to its customers, the profit margin achieved on these transactions is presented as Net profit from fees and commissions in the Consolidated Statement of Profit or Loss. Performance obligations satisfied over time include asset management, deposit and account maintenance services, where the customer simultaneously receives and consumes the benefits provided by the Group’s performance as the Group performs. The Group’s fee and commission income from services where performance obligations are satisfied over time are followings: Deposit and account maintenance fees and commissions and fees related to cash withdrawal The Group provides a number of account management services for both retail and corporate customers in which they charge a fee. Fees related to these services can be typically account transaction fees (money transfer fees, direct debit fees, money standing order fees, etc.), internet banking fees (e.g. OTP Direct fee), account control fees (e.g. sms fee), or other fees for occasional services (account statement fees, other administration fees, etc.). Fees for ongoing account management services are charged to the customer’s account on a monthly basis. The fees are commonly fixed amounts that can be vary per account package and customer category. In the case of the transaction-based fees where the services include money transfer the fee is charged when the transaction takes place. The rate of the fee is typically determined in a certain % of the transaction amount. In the case of other transaction-based fees (e.g. SMS fee), the fee is settled monthly. In the case of occasional services, the Group basically charges the fees when the services are used by the customer. The fees can be fixed fees or they can be set in %. The rates are reviewed by the Group regularly. These fees for ongoing account management services are charged on a monthly basis during the period when they are provided. Transaction-based fees are charged when the transaction takes place or charged monthly at the end of the month. Fees and commission related to the issued bank cards The Group provides a variety of bank cards to its customers, for which different fees are charged. The fees are basically charged in connection with the issuance of cards and the related card transactions. The annual fees of the cards are charged in advance in a fixed amount. The amount of the annual card fee depends on the type of card. In case of transaction-based fees (e.g. cash withdrawal/payment fee, merchant fee, interchange fee, etc.), the settlement of the fees will take place immediately after the transaction or on a monthly basis. The fee is typically determined in % of the transaction with a fixed minimum amount. For all other cases where the Group provides a continuous service to the customers (e.g. card closing fee), the fees are charged monthly. The fee is calculated in a fix amount. The rates are reviewed by the Group regularly. These fees for ongoing services are charged on a monthly basis during the period when they are provided. Transaction-based fees are charged when the transaction takes place or charged monthly at the end of the month. INTEGRATED ANNUAL REPORT 2023 440 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 2: SUMMARY OF MATERIAL ACCOUNTING POLICIES [continued] 2.19. Revenue recognition [continued] 2.19.1. Fees and commissions [continued] Fees and commissions related to security account management services The Group provides its clients security account management services. Fees will be charged for account management and transactions on accounts. Account management fees are typically charged quarterly or annually. The amount is determined in %, based on the stocks of securities managed by the clients on the account in a given period. Fees for transactions on the securities account are charged immediately after the transaction. They are determined in %, based on the transaction amount. Fees for complex services provided to clients (e.g. portfolio management or custody) are typically charged monthly or annually. The fees are fixed monthly amounts and in some cases a bonus fee are charged. These fees for ongoing services are charged quarterly or annually during the period when they are provided. The fees are accrued monthly. Transaction-based fees are charged when the transaction takes place. Fees and commissions related to fund management Fees from fund management services provided to investment funds and from portfolio management provided to insurance companies, funds. The fee income are calculated on the basis of net asset value of the portfolio and by the fee rates determined in the contracts about portfolio management. These fees for ongoing services are charged usually on monthly (mutual funds) or semi-annually (venture capital funds) during the period when they are provided but accrued monthly. Net insurance fee income Due to the fact that the Group rarely provides insurance services to its clients, only acts as an agent, the fee income charged to the customers and fees payable to the insurance company are presented net in the fee income. In addition, agency fee charged for the sale of insurance contracts is also recorded in this line. The fee is charged on a monthly basis and determined in %. Fees for ongoing services are charged on a monthly basis during the period when they are provided. Other fees Fees that are not significant in the Group total income are included in Other fees category. Such fees are safe lease, special procedure fee, account rent fee, fee of a copy of document, etc. Other fees may include charges for continuous services or for ad hoc administration services. Continuous fees are charged monthly (e.g., safe lease fees) at the beginning of the period, typically at a fixed rate. Fees for ad hoc services are charged immediately after the service obligation were met, usually in a fixed amount. These fees for ongoing services are charged on a monthly basis during the period when they are provided. Fees for ad hoc services are charged when the transaction takes place. 2.19.2. Other revenue from customers Other revenue from customers contains revenues from: - sale of agricultural produce, - tourism activity, - gain on transactions related to property activities, - rental income, - income from computer programming. Revenue is measured based on the consideration to which the Group expects to be entitled in a contract with customers and excludes amount collected on behalf of third parties. The Group recognizes revenue when it transfers control of a product or service to customers. The Group has generally concluded that it is the principal in its revenue arrangements, because it typically controls the goods and services before transferring them to the customer. INTEGRATED ANNUAL REPORT 2023 441 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 2: SUMMARY OF MATERIAL ACCOUNTING POLICIES [continued] 2.19. Revenue recognition [continued] 2.19.2. Other revenue from customers [continued] Typically, the Group’s other revenue from customers is recognized at the point in time when control of the goods or services is transferred to the customer. Exceptions are revenues services provided to customers – for example rental income – where the customer simultaneously receives and consumes the benefits as the Group performs. The Group considers whether there are other promises in the contract that are separate performance obligations to which a portion of the transaction price needs to be allocated. In determining the transaction price, the Group considers the effects of variable consideration, existence of a significant financing component, and a consideration payable to the customer, if any. 2.20. Profit from associates Profit from associates refers to any distribution of an entity earnings to shareholders from stocks or mutual funds that is owned by the Group. The Group recognizes profit from associates in the Consolidated Financial Statements when its right to receive payment is established. 2.21. Income tax The Group considers corporate income tax as current tax according to IAS 12. The Group also considers local business tax and the innovation contribution as income tax in Hungary. The annual taxation charge is based on the tax payable under fiscal regulations prevailing in the country where the company is incorporated, adjusted for deferred taxation. Deferred taxation is accounted for using the balance sheet liability method in respect of temporary differences between the tax bases of assets and liabilities and their carrying value for financial reporting purposes, measured at the tax rates that apply to the future period when the asset is expected to be realized or the liability is settled. Current tax asset or current tax liability is presented related to income tax and innovation contribution separately in the Consolidated Statement of Financial Position. Pillar Two – Global Anti-base Erosion Model Rules (“GloBE), global minimum tax – introduces a minimum effective tax rate of at least 15%, calculated based on a specific rule set. Pillar Two legislation has been enacted or substantively enacted in certain jurisdictions the Group operates. The legislation will be effective for the Group’s financial year beginning 1 January 2024, but in year 2023 no income tax results obtained from Pillar Two rules. The Group considers this top-up tax as an income tax according to IAS 12. Deferred tax assets are recognized by the Group for the amounts of income taxes that are recoverable in future periods in respect of deductible temporary differences as well as the carryforward of unused tax losses and the carryforward of unused tax credits. The Group recognizes a deferred tax asset for all deductible temporary differences arising from investments in subsidiaries, branches and associates, and interests in joint arrangements, to the extent that, and only to the extent that, it is probable that: - the temporary difference will reverse in the foreseeable future; and - taxable profit will be available against which the temporary difference can be utilised. The Group considers the availability of qualifying taxable temporary differences and the probability of other future taxable profits to determine whether future taxable profits will be available according to IAS 12. The Group recognizes a deferred tax liability for all taxable temporary differences associated with investments in subsidiaries, branches and associates, and interests in joint arrangements, except to the extent that both of the following conditions are satisfied: - the Bank is able to control the timing of the reversal of the temporary difference, and - it is probable that the temporary difference will not reverse in the foreseeable future. INTEGRATED ANNUAL REPORT 2023 442 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 2: SUMMARY OF MATERIAL ACCOUNTING POLICIES [continued] 2.21. Income tax [continued] The Group only offsets its deferred tax liabilities against deferred tax assets when: - - there is a legally enforceable right to set-off current tax liabilities against current tax assets, and the taxes are levied by the same taxation authorities on either the same taxable entity or • • different taxable entities which intend to settle current tax liabilities and assets on a net basis. 2.22. Banking tax The Bank and some of its subsidiaries are obliged to pay banking tax based on Act LIX of 2006 in Hungary. As the calculation is not based on the taxable profit but on the adjusted total assets as reported in the Separate Financial Statements of the Bank and its entities for the second period preceding the current tax year, therefore, the banking tax is considered as another administrative expense, not as income tax. Pursuant to Government Decree No. 197/2022 published on 4 June 2022, the Hungarian Government decided to impose a windfall tax on credit institutions and financial enterprises temporarily, that is for 2022 and 2023. As for 2022, the base of the windfall tax is the net revenues based on the 2021 financial statements, calculated according to local tax law, whereas the tax rate is 10%. These taxes are classified as levies according to IFRS rules. 2.23. Off-balance sheet commitments and contingent liabilities In the ordinary course of its business, the Group enters into off-balance sheet commitments such as guarantees, letters of credit, commitments to extend credit and transactions with financial instruments. The provision for off- balance sheet commitments and contingent liabilities is maintained at a level adequate to absorb future cash outflows which are probable and relate to present obligations. In the case of commitments and contingent liabilities, the Management determines the adequacy of the loss allowance based upon reviews of individual items, recent loss experience, current economic conditions, the risk characteristics of the various categories of transactions and other pertinent factors. The Group recognizes provision for off-balance sheet commitment and contingent liabilities in accordance with IAS 37 when it has a present obligation as a result of a past event; it is probable that an outflow of resources embodying economic benefits will be required to settle the obligation; and a reliable estimate can be made of the obligation. For financial guarantees and loan commitments given which are under IFRS 9 the expected credit loss model is applied when the provision is calculated (see more details in Note 2.6.). After initial recognition the Group subsequently measures those contracts at a higher of the amount of the loss allowance or of the amount initially recognised less the cumulative amount of income recognized in accordance with IFRS 15. 2.24. Share-based payment The Group has applied the requirements of IFRS 2 Share-based Payment. The Group issues equity-settled share-based payment to certain employees. Equity-settled share-based payment is measured at fair value at the grant date. The fair value determined at the grant date of the equity-settled share- based payment is expensed on a straight-line basis over the year, based on the Group’s estimate of shares that will eventually vest. Share-based payment is recorded in Consolidated Statement of Profit or Loss as Personnel expenses. Fair value is measured by use of a binomial model. The expected life used in the model has been adjusted, based on Management’s best estimate, for the effects of non-transferability, exercise restrictions, and behavioural considerations. INTEGRATED ANNUAL REPORT 2023 443 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 2: SUMMARY OF MATERIAL ACCOUNTING POLICIES [continued] 2.25. Employee benefits The Group has applied the requirement of IAS 19 Employee Benefits. These benefits are recognised as an expense and liability undiscounted in the Consolidated Financial Statements. Liabilities are regularly remeasured. Gains or losses due to the remeasurement are recognised in the Consolidated Other Comprehensive Income. Short-term employee benefits are employee benefits (other than termination benefits) that are expected to be settled wholly before twelve months after the end of the annual reporting period in which the employees render the related service. These can be wages, salaries and bonuses, premium, paid annual leave and paid sick leave and other free services (health care, reward holiday). Long-term employee benefits are mostly the jubilee reward. Post-employment benefits are employee benefits (other than termination and short-term employee benefits) that are payable after the completion of employment. Post-employment benefit plans are formal or informal arrangements under which an entity provides post-employment benefits for one or more employees. Post- employment benefit plans are classified as either defined contribution plans or defined benefit plans, depending on the economic substance of the plan as derived from its principal terms and conditions. Defined benefit plan is post‑employment benefit plans other than defined contribution plan. The Group's net obligation is calculated by estimating the amount of employee's future benefit based on their services for the current and prior periods. The future value of benefit is being discounted to present value. Termination benefits are employee benefits provided in exchange for the termination of an employee’s employment as a result of either: an entity’s decision to terminate an employee’s employment before the normal retirement date or an employee’s decision to accept an offer of benefits in exchange for the termination of employment. Other long-term employee benefits are all employee benefits other than short-term employee benefits, postemployment benefits and termination benefits. 2.26. Biological assets and agricultural produce The Group recognises a biological asset or agricultural produce according to IAS 41 only when it controls the asset as a result of past events, it is probable that future economic benefits will flow and the fair value or the cost can be measured reliably. Biological assets are measured on initial recognition and at subsequent periods at fair value less estimated costs to sell unless fair value cannot be reliably measured. Agricultural produce is measured at fair value less estimated costs to sell at the point of harvest. The gain on initial recognition of biological assets at fair value less costs to sell, and changes in fair value less costs to sell of biological assets during a period are included in profit or loss for the period in which it arises as other operating income. 2.27. Consolidated Statement of Cash-flows Cash flows arising from the operating, investing or financing activities are reported in the Statement of Cash- Flows of the Group primarily on a gross basis. Net basis reporting are applied by the Group in the following cases: - when the cash flows reflect the activities of the customer rather than those of the Group, and - for items in which the turnover is quick, the amounts are large, and the maturities are short. For the purposes of reporting Consolidated Statement of Cash-flows, cash and cash equivalents include cash, due from banks and balances with the National Banks, excluding the compulsory reserve established by the National Banks. This line item shows balances of HUF and foreign currency cash amounts, and sight deposit from NBH and from other banks, furthermore, balances of current accounts. Consolidated cash-flows from hedging activities are classified in the same category as the item being hedged. The unrealized gains and losses from the translation of monetary items to the closing foreign exchange rates and unrealized gains and losses from derivative financial instruments are presented net as operating activity separately in the Consolidated Statement of Cash-flows for the monetary items which have been revaluated. INTEGRATED ANNUAL REPORT 2023 444 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 2: SUMMARY OF MATERIAL ACCOUNTING POLICIES [continued] 2.28. Segment reporting IFRS 8 Operating Segments requires operating segments to be identified on the basis of internal reports about components of the Group that are regularly reviewed by the chief operating decision maker in order to allocate resources to the segments and to assess their performance. Based on the above, the segments identified by the Group are the business and geographical segments. The Group’s operating segments under IFRS 8 are therefore as follows: OTP Core Hungary, Russia, Ukraine, Bulgaria, Serbia, Croatia, Montenegro, Albania, Moldova, Slovenia, Uzbekistan, Merkantil Group, Asset Management subsidiaries, Other subsidiaries. Romanian segment is classified as discontinued operation from 2023 but in line with management report it is still presented in Segment reporting as separate segment. 2.29. Comparative balances These Consolidated Financial Statements are prepared in accordance with the same accounting policies in all respects as the Consolidated Financial Statements prepared in accordance with IFRS as adopted by the European Union for the year ended 31 December 2022, however results in the Consolidated Statement of Profit or Loss for the comparative period changed due to IFRS 5 disclosure requirement. As the Romanian operation was classified as discontinued operation in year 2023, in the comparative period related results were presented as they would have been classified as discontinued operation for year 2022 in the Consolidated Statement of Profit or Loss. The income and expenses of Romanian operation were separated from continuing operation and presented separately after “Profit after income tax for the period” on line “(Loss) /Gain from discontinued operations” so both for year 2023 and 2022 the results in the Consolidated Profit or Loss showing the result of continuing operation which do not include the Romanian contribution. Additional disclosures or extension of existing disclosures have been made throughout the Consolidated Financial Statements, where relevant. INTEGRATED ANNUAL REPORT 2023 445 OTP BANK NOTE 3: SIGNIFICANT ACCOUNTING ESTIMATES AND DECISIONS IN THE APPLICATION OF ACCOUNTING POLICIES IFRS REPORT (CONSOLIDATED) The presentation of financial statements in conformity with IFRS as adopted by EU requires the Management of the Group to make judgement about estimates and assumptions that affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities as at the date of the financial statements and their reported amounts of revenues and expenses during the reporting period. The estimates and associated assumptions are based on the expected loss and other factors that are considered to be relevant. The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognized in the period. Actual results could differ from those estimates. Significant areas of subjective judgement include: 3.1. Loss allowances on financial instruments exposed to credit risk The Group regularly assesses its financial instruments portfolio for loss allowance. Management determines the adequacy of the loss allowances based upon reviews of individual loans and placements, recent loss experience, current economic conditions, the risk characteristics of the various categories of loans and other pertinent factors. The use of the three-stage model was implemented for IFRS 9 purposes. The impairment methodology is used to classify financial instruments in order to determine whether credit risk has significantly increased since initial recognition and to identify the credit-impaired assets. For instruments with credit-impairment or significant increase of credit risk lifetime expected losses are recognized (see more details in Note 37.1.) 3.2. Valuation of instruments without direct quotations Financial instruments without direct quotations in an active market are valued using the valuation model technique. The models are regularly reviewed and each model is calibrated for the most recent available market data. While the models are built only on available data, their use is subject to certain assumptions and estimates (e.g. correlations, volatilities, etc.). Changes in the model assumptions may affect the reported fair value of the relevant financial instruments. IFRS 13 Fair Value Measurement seeks to increase the consistency and comparability in fair value measurements and related disclosures through a 'fair value hierarchy'. The hierarchy categorises the inputs used in valuation techniques into three levels. The hierarchy gives the highest priority to (unadjusted) quoted prices in active markets for identical assets or liabilities and the lowest priority to unobservable inputs. The Group evaluates the levelling at each reporting period on an instrument-by-instrument basis and reclassifies instruments when necessary, based on the facts at the beginning of the reporting period. The objective of a fair value measurement is to estimate the price at which an orderly transaction to sell the asset or to transfer the liability would take place between market participants at the measurement date under current market conditions. 3.3. Provisions Provision is recognized and measured for commitments to extend credit and for warranties arising from banking activities based on IFRS 9 Financial Instruments. Provision for these instruments is recognized based on the credit conversion factor, which shows the proportion of the undrawn credit line that will probably be drawn. Other provisions are recognized and measured based on IAS 37 Provisions, Contingent Liabilities and Contingent Assets. The Group is involved in a number of ongoing legal disputes. Based upon historical experience and expert reports, the Group assesses the developments in these cases, and the likelihood and the amount of potential financial losses which are appropriately provided for. (See Note 24.) Other provision includes provision for litigation, provision for retirement and expected liabilities and provision for confirmed letter of credit. A provision is recognized by the Group when it has a present obligation as a result of a past event, it is probable that an outflow of resources embodying economic benefits will be required to settle the obligation, and a reliable estimate can be made of the amount of the obligation. 3.4. Impairment on goodwill Goodwill acquired in a business combination is tested for impairment annually or more frequently when there is an indication that the unit might be impaired, in accordance with IAS 36 “Impairment of assets”. The Group calculates the fair value based on discounted cash-flow model. The 3-year period explicit cash-flow model serves as a basis for the impairment test by which the Group defines the impairment need on goodwill based on the strategic factors and financial data of its cash-generating units. In the calculation of the goodwill impairment, also the expectations about possible variations in the amount or timing of those future cash-flows, the time value of money, represented by the current market risk-free rate of interest and other factors are reflected. INTEGRATED ANNUAL REPORT 2023 446 OTP BANK NOTE 3: SIGNIFICANT ACCOUNTING ESTIMATES AND DECISIONS IN THE APPLICATION OF ACCOUNTING POLICIES [continued] IFRS REPORT (CONSOLIDATED) 3.5. Contingent consideration Contingent consideration generally arises where the acquirer agrees to transfer additional consideration to the former owners of the acquired business after the acquisition date if certain specified events occur or conditions are met in the future. These future payments may be in cash or other assets and may be contingent upon the achievement of specified events, and/or may be linked to future financial performance over a specified period of time. Some changes in the fair value of contingent consideration may be the result of additional information that the acquirer obtained after the acquisition date about fact and circumstances that existed at that date. Such changes are measurement period adjustments and have impact of goodwill/negative goodwill. Changes resulting from events after the acquisition date are not measurement period adjustments. Contingent considerations should be recorded on the date of acquisition in consolidated financial statement at fair value. The Group so far settled the contingent considerations in cash. The fair value estimation is made by the “Merger & Acquisition” team based on the sale and purchase agreement (“SPA”) and other available information. OTP concluded the contract including two instalments: first for 73.71% of the shares in 2023 (in December 2023 it increased to 79.58% after capital increase), then second for 24.57% (in December 2023 it decreased to 19.16% after capital increase) of the shares 3 years later. The price of 24.57% of the shares is variable, but within a predefined range and can be adjusted only with factors that have not direct connection with the profit of Ipoteka Bank. The purchase of the second stock cannot be avoided by the parties since the execution of the SPA. Considering the elements of the shares retained by Ministry of Finance of the Republic of Uzbekistan for the given period are treated as financial liability. The recognized liability includes the estimate of the adjustments to the second purchase price and does not include the items that are considered as indemnity. Indemnification related expected cash-inflow is recognized as indemnification asset (measured consistently with the measurement of underlying assets). INTEGRATED ANNUAL REPORT 2023 447 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 4: MACRO ENVIRONMENT, IMPACT OF ECONOMIC SITUATION ON THE GROUP Macro economy and financial situation in Hungary Having elevated after the rapid recovery that followed the Covid crisis and the outbreak of the Russian-Ukrainian war, inflation in advanced economies started to slow in 2023, but the developed world’s central banks had to raise interest rates aggressively until the end of the year. It was not before the year was nearing its end that the tightening cycle stopped and the debate on the possible timing of an interest rate cut began. Meanwhile, the labour market remained tight, with low unemployment and strong wage dynamics. Developed markets’ long-term yields hit multi-decade highs in the autumn, before a sharp fall began at the end of 2023. Economic growth printed different patterns on the two sides of the Atlantic. The USA’s economic expansion accelerated in 2023, as opposed to the expected slowing, and growth shifted into higher gear in the second half of the year. The robust figures were driven by supportive fiscal policy, the large stocks of savings household had accumulated during the pandemic, and the low effective lending rates caused by the high share of loans with fixed interest rates. Headline inflation peaked in June 2022 (+8.9%), but the subsequent decline briefly stalled in the middle of 2023. However, core inflation continued to drop, easing to 3.9% YoY by the end of the year. The very loose fiscal policy, which raised the budget deficit from around 5% to 8% of GDP, required tight monetary policy to bring inflation down. The Fed has aggressively raised its base rate to 5.25–5.5% and began to reduce its balance sheet. The energy crisis brought the euro area to its knees, and the economy has been unable to recover amid high inflation and high interest rates, thus output has been practically stagnant since the third quarter of 2022. Countries with industries that used to rely heavily on Russian energy (e.g. Germany) were hit particularly hard. Elevated interest rates have led to a slowdown in lending, which has also hindered kick-starting growth in Europe. Disinflation was strong in the euro area in 2023: headline and core inflation fell to 2.8% and 3.3%, respectively by the end of the year. The biggest concern in this context is services inflation, which has been stagnating at 4.0% YoY since November 2023. Despite all the weakness in the economy and strong disinflation, the ECB has not yet considered cutting interest rates, thus the euro area ended last year with a deposit rate of 4% and a lending rate of 4.5%. Hungary’s economy fell into a longer and deeper recession than the rest of the CEE region in 2023 (GDP YoY: Q1: -0.9%; Q2: -2.4%; Q3: -0.4%; Q4 (flash): 0,0). However, the recession ended in the third quarter, and growth started to pick up on quarterly basis, helped by the base effect of an unprecedented poor agriculture season in 2022. Overall, regarding the Hungarian economy’s underlying processes, activity fell sharply in Q4 2022 and in Q1 2023, and it has been stagnating or trivially rising since then. The structure of growth is unfavourable, as the sharp fall in domestic use was moderated by an increase in net exports, but it was caused by the decline in imports owing to the sluggish domestic demand, rather than by exports’ strong expansion. Inflation peaked at 25.7%, ten percentage points higher than the average of the CEE region, before disinflation started in the spring. As disinflation accelerated starting from mid-2023, the pace of price increases accelerated, bringing down CPI to 5.5% YoY by December; the annual average rate of inflation was 17.6% in 2023. From the middle of the year, real wages started to rise again month-on-month, but this passed on to consumer spending only modestly. After running 8% current account deficit in 2022, Hungary’s external balance turned into surplus last year, as gas prices collapsed and imports fell due to a drop in domestic demand. The rapid rise in debt ratios between 2020 and 2023 has stopped. The original budget deficit target of 3.9% of GDP proved to be unsustainable, so it was raised to 5.2% in October, but the accrual-based deficit probably exceeded 6% of GDP last year, even with the dividend payment by MVM and with the savings of the ‘utility protection fund’. Having raised the effective rate to 18% in autumn 2022, the MNB cut it in several steps by a total of 725 basis points, to 10.75% by the end of the year. The base rate regained its role in September, when the former overnight deposit facility was phased out. The EUR/HUF fell from around 400 at the beginning of the year to below 370 at one point in the summer, but stabilized around 380 by the end of 2023. Hungary made headway in accessing EU funds at the end of last year as the European Commission approved the so-called horizontal enabling conditions for the judicial reform in December. The government unblocked about EUR 11 billion worth of EU funds, thanks to the measures implemented last year. Starting from autumn 2022, the credit market froze in the CEE region, including Hungary, and similarly to Western Europe. There was a slight pick up at the end of 2023, particularly in retail lending, within that in ‘baby loans’ and housing loans; demand for cash loans also jumped at the end of the year. In full year 2023, the volume of housing loans rose by 1.3% (2022: 7.6%), that of cash loans grew by 6.9% (2022: 9.3%), and corporate loan volumes increased by an FX-adjusted 6% (2022: 15.5%). INTEGRATED ANNUAL REPORT 2023 448 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 4: MACRO ENVIRONMENT, IMPACT OF ECONOMIC SITUATION ON THE GROUP [continued] Summary of economic policy measures made and other relevant regulatory changes in the period under review Windfall tax o On 24 April 2023 Government Decree No. 144/2023 was published amending the previously laid down methodology of windfall tax calculation for the second half of 2023. According to the new rules, the gross amount of the windfall tax for the year 2023 changed to HUF 41 billion from HUF 74.6 billion in the case of OTP Group. o Government decree No. 206/2023 (V.31.) published on 31 May 2023 outlined the details of the extra profit tax payable by credit institutions in 2024. The basis of the tax is the 2022 profit before tax (adjusted for several items). The tax rate is 13% for the part of the tax base that does not exceed HUF 20 billion, and 30% for the amount above HUF 20 billion. According to the decree, if the average amount of Hungarian government bonds owned by the financial institution increases over a certain period, the windfall tax payable by the credit institution will be reduced. The reduction cannot be more than 10% of the increase in government bond holdings and cannot exceed 50% of the windfall tax payment obligation calculated without the reduction. The gross amount of the windfall tax for the year 2024 will be HUF 13 billion in the case of the Hungarian Group members, which can be reduced to HUF 6.5 billion subject to the increase in government bond holdings. As for timing, the HUF 13 billion gross annual tax obligation was recognized in one sum in January 2024, whereas the pro-rated part of the reduction will be booked on a monthly basis, evenly split through 2024. Interest rate cap o Government decree No. 175/2023. (V. 12.) published on 12 May 2023 further extended the interest rate cap scheme by 6 months, until the end of 2023, in the case of the affected floating and fixed rate residential mortgages, as well as floating rate micro and small enterprises loan and leasing contracts. o Pursuant to Government Decree No. 522/2023. (XI. 30.): ▪ The interest rate cap for the outstanding volume of certain residential mortgage loans was extended by six months, until 30 June 2024. ▪ The rate cap for the existing volume of certain MSE loans was extended until 1 April 2024. ▪ Furthermore, Government Decree No. 471/2022 (XI. 21.) was amended, thus the provision that the interest rate on HUF-denominated demand deposits and time deposits with a maximum term of one year shall not exceed the average auction yield of the most recently issued three-month discount Treasury Bill was extended by three months, until 1 April 2024. In another amendment, starting from 1 December 2023, the scope of this cap was extended for entities who qualify as business customers in Hungary’s Civil Code. These provisions shall be applied to deposit contracts concluded after 1 December 2023, as well as to demand deposit contracts existing on 1 December 2023. Voluntary interest rate cap on newly granted loans At the beginning of October 2023, the Ministry of Economic Development proposed that banks impose voluntary interest rate caps on newly granted HUF-denominated working capital loans for businesses, and on residential housing loans. OTP Bank has joined the initiative. Effective from October 2023, the Government set the voluntary interest rate cap on new housing loans at 8.5% and that on working capital loans to businesses at 12%. From 2 November the latter was reduced to 11.5%. From January 2024, the Government reduced the voluntary interest rate cap on housing loans to 7.3% and that on corporate loans to 9.9%. In addition, the Government and the Hungarian Banking Association agreed that the voluntary interest rate cap scheme will be abolished simultaneously with the withdrawal of the interest rate cap for certain outstanding MSE volumes from 1 April 2024, i.e. in the future, interest rates will be determined by market competition. INTEGRATED ANNUAL REPORT 2023 449 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 4: MACRO ENVIRONMENT, IMPACT OF ECONOMIC SITUATION ON THE GROUP [continued] Summary of economic policy measures made and other relevant regulatory changes in the period under review [continued] Savings, government bond market o Pursuant to Government decree No. 205/2023. (V. 31.), effective from 1 July 2023, on top of the existing 15% interest tax, an additional 13% social contribution tax was introduced temporarily for certain savings forms. The tax base is the interest income as defined by the PIT law, earned by natural persons after 1 July 2023 on bank deposits placed or certain securities (except for real estate investment fund investment certificates) purchased after 1 July. o Pursuant to Government decree No. 208/2023. (V. 31.), effective from 1 July 2023 the weight of securities in the portfolio of bond funds, equity funds and mixed funds must be at least 60%. Furthermore, from 1 August no more than 5% of the assets of these securities funds can be invested in debt securities other than HUF denominated government securities. o According to Government decree No. 209/2023. (V. 31.), between 1 October 2023 and 31 December 2023 credit institutions shall send a warning notice to their natural person clients with bank account contracts about how much more interest they could have earned in a specific period with an investment of HUF 100,000, HUF 500,000 and HUF 1,000,000 if they had invested in retail government securities instead of bank deposits. Family support schemes o Baby loan: in line with Government decree No. 303/2023. (VII. 11.), from 1 January 2024 the maximum amount of baby loan will increase from HUF 10 to 11 million, and those families will be eligible where the wife is below the age of 30 years. Also, the clause that baby loan contracts can be entered into by the end of this year lost effect, so the scheme will remain in place indefinitely. As for the interest rate fixation periods, in contrast to the current situation that the baby loans reprice in every 5 years, from 2024 the interest rate of newly contracted baby loans will be fixed for 1 year during the first 2 years, then the baby loans will have a 3-year rate fixation period. o Housing Subsidy for Families (CSOK), village CSOK: from 1 January 2024 the village CSOK non-refundable amounts will increase, but in towns and settlements with more than 5,000 inhabitants the CSOK subsidy will no longer be available. Mandatory minimum reserve requirements Pursuant to NBH decree No. 6/2023. (III. 8.) and NBH decree No. 11/2023. (III. 31.), from April the minimum reserve requirement was increased to 10%, and the effective rate paid on the reserves was reduced to 9.75% from the previous 13%, since the national bank doesn’t pay any interest for 25% of the minimum reserve requirement, and for the remaining amount the national bank pays the base rate. NBH decree No. 25/2023. (VI. 14.) amended the reserve requirement rules: among others, from 1 July 2023 up to 15% of the minimum reserve requirement can be met by central bank deposits with at least 14 days original maturity. Also, from July until further notice (by the end of the year according to plans) the reserve requirement will be based on the volumes in the statistical balance sheet as at 31 March 2023. Capital regulation o On 22 June 2023 the national bank announced that it postpones the activation of the Countercyclical Capital Buffer rate of 0.5% planned from 1 July 2023 by one year to 1 July 2024. In addition, it preventively reactivates the Systemic Risk Buffer aimed at risks related to commercial real estate loans (especially non-performing loans). o MREL minimum requirement: effective from 1 January 2024, the consolidated MREL minimum requirement for OTP Bank is 18.94%, while the minimum requirement including combined buffer requirements is 23.95% in % of the total RWA of the resolution group. o Pillar 2 capital requirement: effective from 1 January 2024, the National Bank of Hungary imposed the below additional capital requirements for OTP Group, on consolidated level: ▪ 0.9%-point in case of the Common Equity Tier1 (CET1) capital, accordingly the minimum requirement for the consolidated CET1 ratio is 5.4% (without regulatory capital buffers); ▪ 1.2%-points in case of the Tier1 capital, accordingly the minimum requirement for the consolidated Tier1 ratio is 7.2% (without regulatory capital buffers); ▪ 1.6%-points in case of the Total SREP Capital Requirement (TSCR), accordingly the minimum requirement for the consolidated capital adequacy ratio is 9.6% (without regulatory capital buffers). INTEGRATED ANNUAL REPORT 2023 450 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 4: MACRO ENVIRONMENT, IMPACT OF ECONOMIC SITUATION ON THE GROUP [continued] The principles used in the preparation of the Consolidated Statement of Financial Position as at 31 December 2023 in connection with the evaluation of Russian and Ukrainian exposures Going concern principle In the case of Ukraine and Russia OTP management applies a „going concern” approach, however in Russia the management is still considering all strategic options, bearing in mind that any future solution should be strictly within the framework and in accordance with applicable local and international regulations. In February 2022 a military conflict started between Russia and Ukraine. OTP Group’s Ukrainian operation incorporates the Ukrainian bank, as well as the leasing and factoring companies. The country-consolidated Ukrainian total assets represented HUF 1,037 billion at the end of 2023 (2.6% of total consolidated assets), while net loans comprised HUF 309 billion (1.4% of consolidated net loans) and shareholders’ equity amounted to HUF 157 billion (3.8% of the consolidated total equity). At the end of 2023 the gross intragroup funding towards the Ukrainian operation represented HUF 83 billion, while taking into account the Ukrainian deposits placed with the Headquarters, i.e. the net group funding stood at HUF 22 billion equivalent deposit placed by the Ukrainian operation (i.e. Ukraine funded the Group). In 2023 the Ukrainian operation posted an adjusted profit after tax of HUF 45.2 billion, against the HUF 15.9 billion loss suffered in the corresponding period of last year. The total assets of the Group’s Russian operation represented HUF 1,471 billion at the end of 2023 (3.7% of consolidated total assets), while net loans comprised HUF 588 billion (2.7% of consolidated net loans) and shareholders’ equity HUF 275 billion (6.7% of consolidated total equity). As the Russian subsidiary repaid its maturing intragroup loans in 4Q 2022, the gross intragroup funding towards the Russian operation declined to zero and remained nil throughout 2023. At the end of 2023 the intragroup subordinated loan exposure toward the Russian operation amounted to HUF 9 billion equivalent. The Russian operation posted HUF 95.7 billion adjusted profit in 2023, after the HUF 42.5 billion profit reached in full-year 2022. In 2H 2023 the Russian Central Bank approved a dividend payment by OTP’s Russian subsidiary with a total amount of HUF 51.3 billion. If the Russian entity was deconsolidated and the outstanding gross intragroup exposures were written off as well, the effect for the consolidated CET1 ratio would be -11 bps, whereas in the Ukraine the negative effect would be 2 bps. Significant estimates affected by the Russian-Ukrainian conflict during the preparation of these Consolidated Financial Statements During the preparation of these Consolidated Financial Statements, the Group identified the following estimates, which were significantly affected by the Russian-Ukrainian conflict: 1) Evaluation of Russian sovereign exposures (government securities) and related reserves for expected credit losses a) exposures of the Russian subsidiary bank b) exposures of other members of the group (parent company and subsidiaries) 2) Evaluation of Ukrainian sovereign exposures (government securities) and related reserves for expected credit losses a) exposures of the Ukrainian subsidiary bank b) exposures of other members of the group (parent company and subsidiaries) 3) evaluation of derivative transactions denominated in Russian rubles 4) evaluation of derivative transactions denominated in the Ukrainian hryvnia 5) claims against Russian and Ukrainian central banks, provisions for expected credit losses related to Russian and Ukrainian interbank claims and customer loans a) b) the impact of the deterioration of the Russian and Ukrainian macro-environment following direct exposure to the Russian and Ukrainian markets, non-Russian and Ukrainian bank exposures c) exposures of Russian and Ukrainian subsidiary banks 6) evaluation of goodwill 7) deferred tax assets INTEGRATED ANNUAL REPORT 2023 451 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 4: MACRO ENVIRONMENT, IMPACT OF ECONOMIC SITUATION ON THE GROUP [continued] The principles used in the preparation of the Consolidated Statement of Financial Position as at 31 December 2023 in connection with the evaluation of Russian and Ukrainian exposures [continued] Significant estimates affected by the Russian-Ukrainian conflict during the preparation of these Consolidated Financial Statements [continued] Russia Reference Gross value Impairment / Depreciation Ukraine Reference Gross value Impairment / Depreciation Reference Gross value Impairment / Depreciation Other countries Cash, amounts due from banks and balances with the National Banks Placements with other banks Repo receivables Financial assets at fair value through profit or loss - derivatives Securities at fair value through other comprehensive income Securities at amortized cost Loans at amortized cost Finance lease receivables Property and equipment Intangible assets and goodwill Right-of-use assets Investment properties Deferred tax assets Current income tax receivables Other assets 76,494 702,097 - 207 5 3 1a 21,284 - - - - - 5 721,212 (133,255) 30,567 31,387 13,994 - 15,448 2,885 31,820 7 (19,190) (14,851) (8,380) - - - 5 4 2a 2a 5 7 98,864 96,070 9,726 3 85,431 310,617 274,472 113,203 19,392 11,275 5,682 225 - - (12) (147) (516) - - (204) (58,450) (20,156) (6,938) (6,701) (3,480) - - - 5 6 TOTAL ASSETS Amounts due to banks, the National Governments, deposits from the National Banks and other banks Deposits from customers TOTAL LIABILITIES 1,647,395 (180,586) 1,032,249 (97,461) 8,970 1,086,708 1,095,678 - - - 7,418 747,337 754,755 - - - (4,910) 7,289 (857) 47 - - - 36,230 33,075 79,953 - - - - - - - 15,537 164,842 - 56,280 56,280 (6) - - - (24,582) (11,299) (4,487) - - - - - - - (7,884) (48,258) - - - INTEGRATED ANNUAL REPORT 2023 452 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 4: MACRO ENVIRONMENT, IMPACT OF ECONOMIC SITUATION ON THE GROUP [continued] The principles used in the preparation of the Consolidated Statement of Financial Position as at 31 December 2023 in connection with the evaluation of Russian and Ukrainian exposures [continued] Significant estimates affected by the Russian-Ukrainian conflict during the preparation of these Consolidated Financial Statements [continued] During the evaluation of these assets, the Group applied the evaluation principles detailed below, which evaluation contains significant estimates on the part of the Management. The results of the estimates may vary significantly depending on the development of the situation in the Russian-Ukrainian conflict. References 1a. Evaluation of Russian sovereign exposures and related reserves for expected credit losses - exposures of the Russian subsidiary bank Within Russia, Russian government securities are marketable, and their repayment is expected to take place in accordance with the original conditions. The fair value calculation of securities is based on market prices available and observable on local trading platforms. 1b. Evaluation of Russian sovereign exposures and related reserves for expected credit losses - other exposures of the group Outside of Russia, the marketability of Russian government securities is significantly limited due to sanctions and capital market participants turning away from Russian securities. The credit rating of the Russian state was withdrawn in 2022, the Group classifies the Russian state as non-performing, and in accordance with this, it assigned the affected exposures to the Stage 3 category. The Russian state not only recognizes its obligation and has the necessary financial reserves, but would also be willing to pay, so the increased loss potential is caused by non-traditional credit risks. In the case of a portfolio valued at fair value through other comprehensive income, the book value is determined based on the level 3 prices of IFRS13. Cash-flow estimation, current market benchmarks (provided by Bloomberg), liquidity and non-credit risk considerations were taken into account in fair value calculation. In the case of overdue receivables, the Group determines the impairment based on its expectations regarding the probability and time frame of recovery. Basically, a higher probability of return and a shorter time frame can be assigned to those items for which, as a result of the legal steps taken by the Group, the claim has been paid in RUB by the competent Russian clearing house (NSD) and access to the relevant amounts is subject to Hungarian authority approvals. On the other hand, a lower probability of return and a longer time period were determined for those items where the payment is expected in EUR or USD with the help of European clearing houses (Euroclear, Clearstream) requiring a complex legal process. Regarding the future, the Group expects that it will be able to ask for the above-described, more favorable payment in RUB with respect to claims that become due. The claims from the overdue Russian government bonds are classified to Other financial asset line and in the above table presented within Other countries in the amount of HUF 8.9 billion with the impairment of HUF 5.4 billion. 2a. Valuation of Ukrainian sovereign exposures and related reserves for expected credit losses - exposures of the Ukrainian subsidiary bank The marketability of local government securities and the liquidity of the market are limited in Ukraine. Ukrainian government securities can only be found in the books of the Ukrainian subsidiary, due to the increased credit risk, these exposures acquired before 2023 are classified as Stage2 and exposures acquired in 2023 are classified as Stage 1. In the case of a portfolio valued at fair value through other comprehensive results, the book value is determined based on the level 3 prices of IFRS13. During the actual evaluation, the expected cash flow is discounted using yield curves observed based on current market benchmarks (published by the National Bank of Ukraine). 2b. Valuation of Ukrainian sovereign exposures and related reserves for expected credit losses - other exposures of the group Ukrainian government securities are exclusively in the books of the Ukrainian subsidiary. INTEGRATED ANNUAL REPORT 2023 453 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 4: MACRO ENVIRONMENT, IMPACT OF ECONOMIC SITUATION ON THE GROUP [continued] The principles used in the preparation of the Consolidated Statement of Financial Position as at 31 December 2023 in connection with the evaluation of Russian and Ukrainian exposures [continued] Significant estimates affected by the Russian-Ukrainian conflict during the preparation of these Consolidated Financial Statements [continued] References [continued] 3. Valuation of Russian derivative transactions In the case of futures contracts concluded with local partners on the Russian market, the evaluation is carried out using yield curves available and observable on the local market. In cases where one of the partners is not Russian, the evaluation is done using yield curves available and observable on the international market. 4. Valuation of Ukrainian derivatives The Treasury turnover of the Ukrainian bank is low, and a significant part of the derivative transactions are related to the bank's risk management and concluded with the parent company. During the actual evaluation, the expected cash-flow is discounted using yield curves observed based on current market benchmarks (published by the National Bank of Ukraine). 5. Claims against Russian and Ukrainian central banks, provisions for expected credit losses related to Russian and Ukrainian interbank claims and customer loans As part of the continuous monitoring activity, OTP Group has explored and analyzed the secondary and tertiary negative effects of the war in the corporate segment for Group members outside of Russia and Ukraine, including the effects of the current sanctions policy. In the case of the affected customers, if the increased risk was substantiated, they were classified in the Stage 2 category, while in the case of non-performance, the Group classified the given exposures in the Stage 3 rating category. In the case of Group members in Russia, the impact of the current and forward-looking economic environment was taken into account when determining the expected loss, however, the Bank does not expect any further substantial deterioration of the economic environment. In the case of Ukrainian Group members, the proportion of customers with increased risk (Stage2) decreased while non-performing (Stage3) category stabilized in 2023, but further deterioration is not expected in 2024. The impact of the current and forward-looking economic environment was taken into account when determining the expected loss, however, the Bank does not expect any further substantial deterioration of the economic environment. The identification of the increased risk – given the special situation – extends to regionally different war activity. In addition, the territorial distribution of exposures was also taken into account when evaluating the expected loss, in the areas directly and indirectly affected by the war, the Bank does not expect a significant return for non- performing customers, regardless of economic trends. 6. Evaluation of goodwill In connection with the involvement in the Russian-Ukrainian conflict, as a result of the company value review, the Group considered it necessary to fully write off the existing goodwill in the case of the Russian subsidiary bank in the first quarter of 2022, the value of which as at 31 December 2021 was HUF 40.9 billion. The effect of goodwill write-off on the result was HUF 67.7 billion, and a HUF 26.8 billion loss was accounted for against equity. In the case of Ukraine, there was no goodwill write-off. Based on current experience, the Group takes into account the macroeconomic effects of the current geopolitical situation in the mid- to long-term when determining the impairment of investments in the case of countries affected by the conflict. In the case of Russian and Ukrainian operations, we currently do not consider it likely that the estimated investment value before the conflict (2021) will be reached during the 3-year explicit period. INTEGRATED ANNUAL REPORT 2023 454 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 4: MACRO ENVIRONMENT, IMPACT OF ECONOMIC SITUATION ON THE GROUP [continued] The principles used in the preparation of the Consolidated Statement of Financial Position as at 31 December 2023 in connection with the evaluation of Russian and Ukrainian exposures [continued] Significant estimates affected by the Russian-Ukrainian conflict during the preparation of these Consolidated Financial Statements [continued] References [continued] 7. Deferred tax Due to the uncertainty of the expected return, the Group did not recognize deferred tax assets in Ukraine, while in Russia, the Group recognized HUF 15,45 billion in deferred tax assets. There is no limit to unused tax credits in Russia. In addition, if the bank's taxable loss were to increase (if the impairment calculated according to local rules approached the higher level of impairment according to IFRS), the difference between the settlement and the tax loss would decrease, thus reducing the deferred tax asset. As a result, the bank was able to utilize the temporary deferred tax asset both in the expected profitable operation and in a possible loss scenario. Financial assets modified in the Group for the year ended 31 December 2023 (in HUF million) Modification losses from changes other than Hungarian interest rate cap resulted in HUF 1,631 million loss and HUF 2,859 million as at 31 December 2023 and 2022, respectively. In the following tables the modification gains and losses resulting from the prolongation of interest rate caps is presented. The newly granted loans have fixed interest throughout the lifetime and the voluntary interest rate cap does not affect the previously disbursed loans. Modification due to prolongation of the existing interest rate cap till 30 June 2024 Gross carrying amount before modification Loss allowance before modification Net amortised cost before modification Modification loss Net amortised cost after modification Group 351,776 (12,702) 339,074 (8,738) 330,336 Modification due to prolongation of the existing interest rate cap till 31 December 2023 Gross carrying amount before modification Loss allowance before modification Net amortised cost before modification Modification loss Net amortised cost after modification Group 709,771 (18,640) 691,131 (27,772) 663,359 Financial assets modified during the period related to moratorium in the Group for the year ended 31 December 2022 (in HUF mn) Modification due to prolongation of deadline of moratorium from 30 June until 31 July 2022 Gross carrying amount before modification Loss allowance before modification Net amortised cost before modification Modification loss Net amortised cost after modification Group 159,850 (31,718) 128,132 (471) 127,661 INTEGRATED ANNUAL REPORT 2023 455 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 4: MACRO ENVIRONMENT, IMPACT OF ECONOMIC SITUATION ON THE GROUP [continued] Financial assets modified during the period related to moratorium in the Group for the year ended 31 December 2022 (in HUF mn) [continued] Modification due to prolongation of interest rate cap till 30 June 2022 Gross carrying amount before modification Loss allowance before modification Net amortised cost before modification Modification loss Net amortised cost after modification Group 289,630 (7,771) 281,859 (11,144) 270,715 Modification due to prolongation of deadline of moratorium till 30 September 2022 Gross carrying amount before modification Loss allowance before modification Net amortised cost before modification Modification loss Net amortised cost after modification Group 1,053 (108) 945 (5) 940 Modification due to moratorium related to agriculture and prolongation of deadline of existing moratorium till 30 September 2022 Gross carrying amount before modification Loss allowance before modification Net amortised cost before modification Modification loss Net amortised cost after modification Group 152,051 (24,910) 127,141 (2,122) 125,019 Modification due to prolongation of interest rate cap till 30 November 2022 Gross carrying amount before modification Loss allowance before modification Net amortised cost before modification Modification loss Net amortised cost after modification Group 154,421 (6,184) 148,237 (536) 147,701 Modification due to scope extension (mortgage loans with 5-year fixing without subsidy) and prolongation of the existing interest rate cap till 31 December 2022 Gross carrying amount before modification Loss allowance before modification Net amortised cost before modification Modification loss Net amortised cost after modification Group 422,201 (12,604) 409,597 (22,860) 386,737 INTEGRATED ANNUAL REPORT 2023 456 OTP BANK NOTE 5: CASH, AMOUNTS DUE FROM BANKS AND BALANCES WITH THE NATIONAL BANKS (in HUF mn) IFRS REPORT (CONSOLIDATED) Cash on hand In HUF In foreign currency Amounts due from banks and balances with the National Banks Within one year In HUF In foreign currency Over one year In HUF In foreign currency Loss allowance on amounts due from bank and balances with the National Banks Total Compulsory reserve set by the National Banks Cash and cash equivalents 31/12/2023 31/12/2022 86,498 519,333 605,831 92,526 582,950 675,476 31/12/2023 31/12/2022 2,275,719 4,244,007 6,519,726 732,956 2,814,663 3,547,619 - - - - - - (508) (1,703) 7,125,049 4,221,392 (2,265,707) (1,623,704) 4,859,342 2,597,688 Foreign subsidiary banks within the Group have to comply with country specific regulation of local National Banks. Each country within the Group has its own regulation for compulsory reserve calculation and maintenance. Based on those banks are obliged to place compulsory reserve at their National Bank in a specified percentage of their liabilities considered in compulsory reserve calculation. An analysis of the change in the loss allowance on amounts from banks and balances with the National Banks is as follows: Balance as at 1 January Loss allowance for the period Release of loss allowance for the period Use of loss allowance for the period Foreign currency translation difference Closing balance 31/12/2023 31/12/2022 1,703 11,859 (12,919) (3) (132) 508 1,108 8,072 (7,697) - 220 1,703 INTEGRATED ANNUAL REPORT 2023 457 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 6: PLACEMENTS WITH OTHER BANKS (in HUF mn) Within one year In HUF In foreign currency Over one year In HUF In foreign currency Loss allowance on placements Total 31/12/2023 31/12/2022 343,022 961,554 1,304,576 184,696 79,973 264,669 (2,247) 681,892 447,648 1,129,540 199,056 26,323 225,379 (3,837) 1,566,998 1,351,082 An analysis of the change in the loss allowance on placements with other banks is as follows: Balance as at 1 January Loss allowance for the period Release of loss allowance for the period Use of loss allowance for the period Assets held for sale Foreign currency translation difference Closing balance Interest conditions of placements with other banks: Interest rates on placements with other banks denominated in HUF Interest rates on placements with other banks denominated in foreign currency Average interest rates on placements with other banks (%) 31/12/2023 31/12/2022 3,837 3,425 (4,880) - (12) (123) 2,247 2,994 38,314 (38,378) (100) - 1,007 3,837 31/12/2023 31/12/2022 0.00% - 25.00% 0.00% - 25.70% 0.00% - 22.00% (1.5)% - 13.29% 31/12/2023 31/12/2022 13.89% 11.02% INTEGRATED ANNUAL REPORT 2023 458 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 7: REPO RECEIVABLES (in HUF mn) Within one year In HUF In foreign currency Over one year In HUF In foreign currency Loss allowance on repo receivables Total 31/12/2023 31/12/2022 18,341 206,077 224,418 37 22 59 (593) 223,884 41,250 - 41,250 - - - (241) 41,009 An analysis of the change in the loss allowance on repo receivables is as follows: Balance as at 1 January Loss allowance for the period Release of loss allowance for the period Use of loss allowance Foreign currency translation difference Closing balance Interest conditions of repo receivables (%): Interest rates on repo receivables denominated in HUF Interest rates on repo receivables denominated in foreign currency Average interest rates on repo receivables denominated in HUF (%) Average interest rates on repo receivables denominated in foreign currency (%) Securities as collaterals underlying repo receivable contracts: Types of securities Government bonds Treasury bills Total 31/12/2023 31/12/2022 241 5,002 (4,631) - (19) 593 290 4,744 (4,794) - 1 241 31/12/2023 31/12/2022 0.00% - 11.00% 10.70% - 18.00% 0.00% - 17.96% - 31/12/2023 31/12/2022 11.83% 6.92% 9.93% - 31/12/2023 31/12/2022 31,333 197,639 228,972 46,081 3,949 50,030 INTEGRATED ANNUAL REPORT 2023 459 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 8: FINANCIAL ASSETS AT FAIR VALUE THROUGH PROFIT OR LOSS (in HUF mn) Trading securities at fair value through profit or loss 31/12/2023 31/12/2022 Government bonds Equity instruments and fund units Corporate bonds Discounted Treasury bills Mortgage bonds Other interest-bearing securities Other non-interest-bearing securities Non-trading instruments mandatorily at fair value through profit or loss Equity instruments, shares and open-ended fund units Bonds Financial assets designated at fair value through profit or loss Total Positive fair value of derivative financial assets held for trading Foreign exchange swaps held for trading Interest rate swaps held for trading Commodity swaps CCIRS and mark-to-market CCIRS held-for-trading 1 Foreign exchange forward contracts held for trading Held-for-trading option contracts Held-for-trading forward security agreement Other derivative transactions held for trading2 Total Total 1 CCIRS: Cross Currency Interest Rate Swaps (See Note 2.5.3.3.) 2 Other category includes: fx spot, equity swaps, option and index futures. An analysis of securities held for trading portfolio by currency (%): Denominated in HUF Denominated in foreign currency Total 58,232 513 584 3,959 97 3,852 331 67,568 64,002 3,686 67,688 78,897 385 119 22,896 72 1,628 753 104,750 49,746 5,409 55,155 - - 135,256 159,905 31/12/2023 31/12/2022 36,068 65,711 32,336 8,644 7,101 3,040 3 726 153,629 288,885 79,395 127,230 33,693 20,512 13,085 2,122 13 432 276,482 436,387 31/12/2023 31/12/2022 30.73% 69.27% 100.00% 81.47% 18.53% 100.00% INTEGRATED ANNUAL REPORT 2023 460 OTP BANK NOTE 8: FINANCIAL ASSETS AT FAIR VALUE THROUGH PROFIT OR LOSS (in HUF mn) [continued] IFRS REPORT (CONSOLIDATED) An analysis of government bond portfolio by currency (%): Denominated in HUF Denominated in foreign currency Total Interest conditions of held for trading securities (%): Interest rates on securities held for trading denominated in HUF Interest rates on securities held for trading denominated in foreign currency 31/12/2023 31/12/2022 22.71% 77.29% 100.00% 78.42% 21.58% 100.00% 31/12/2023 31/12/2022 1.90% - 16.66% 0.00% - 16.69% 0.00% - 18.00% 0.00% - 7.63% Interest conditions and the remaining maturities of securities held for trading can be analysed as follows: Within one year With variable interest With fixed interest Over one year With variable interest With fixed interest Non-interest-bearing securities Total 31/12/2023 31/12/2022 135 40,689 40,824 1,154 24,746 25,900 844 67,568 3,041 29,025 32,066 9,535 62,011 71,546 1,138 104,750 Interest conditions and the remaining maturities of non-trading securities mandatorily at fair value through profit or loss are as follows: Within one year With variable interest With fixed interest Over one year With variable interest With fixed interest Non-interest-bearing securities Total 31/12/2023 31/12/2022 - - - - 57 57 67,631 67,688 - - - - - - 55,155 55,155 INTEGRATED ANNUAL REPORT 2023 461 OTP BANK NOTE 8: FINANCIAL ASSETS AT FAIR VALUE THROUGH PROFIT OR LOSS (in HUF mn) [continued] IFRS REPORT (CONSOLIDATED) Profit from associates from shares measured at fair value through profit or loss 31/12/2023 31/12/2022 14,297 12,216 An analysis of non-trading securities mandatorily at fair value through profit or loss portfolio by currency (%): Denominated in HUF Denominated in foreign currency Total 31/12/2023 31/12/2022 60.76% 39.24% 100.00% 60.69% 39.31% 100.00% Interest conditions of non-trading instruments mandatorily at fair value through profit or loss (%): Interest rates on non-trading instruments mandatorily at fair value through profit or loss denominated in foreign currency (%) 2.00% - 3.00% - 31/12/2023 31/12/2022 INTEGRATED ANNUAL REPORT 2023 462 OTP BANK NOTE 9: SECURITIES AT FAIR VALUE THROUGH OTHER COMPREHENSIVE INCOME (in HUF mn) IFRS REPORT (CONSOLIDATED) Securities at fair value through other 31/12/2023 31/12/2022 comprehensive income Government bonds Corporate bonds Listed securities: In HUF In foreign currency Non-listed securities: In HUF In foreign currency Mortgage bonds Interest bearing treasury bills Securities issued by the National Bank of Hungary Other securities Total Non-interest-bearing instruments at fair value through other comprehensive income Listed securities: In HUF In foreign currency Non-listed securities: In HUF In foreign currency 1,288,230 34,996 - 16,989 16,989 12,115 5,892 18,007 30,344 235 114,746 72,429 1,540,980 1,301,179 82,651 - 13,626 13,626 14,304 54,721 69,025 54,553 182,726 74,867 3,470 1,699,446 31/12/2023 31/12/2022 - 9,472 9,472 403 50,606 51,009 60,481 - 11,233 11,233 403 28,521 28,924 40,157 Total 1,601,461 1,739,603 Movement table of loss allowance of securities at fair value through other comprehensive income is presented in Note 27. An analysis of securities at fair value through other comprehensive income by currency (%): Denominated in HUF Denominated in foreign currency Total 31/12/2023 31/12/2022 33.85% 66.15% 100.00% 36.47% 63.53% 100.00% INTEGRATED ANNUAL REPORT 2023 463 OTP BANK NOTE 9: SECURITIES AT FAIR VALUE THROUGH OTHER COMPREHENSIVE INCOME (in HUF mn) [continued] IFRS REPORT (CONSOLIDATED) Detailed information of the non-interest-bearing instruments at fair value through other comprehensive income: 31/12/2023 31/12/2022 Strategic investments closely related to banking activity Fair value Dividend income from instruments held at the reporting date Derecognition Fair value of disposed, reclassified equity instrument, fund units Cumulative gain / loss on disposal, reclassification transferred to retained earnings Other strategic investments Fair value Dividend income from instruments held at the reporting date Total Total fair values Dividend income from instruments held at the reporting date Fair value of derecognized equity instrument, fund units Cumulative gain / loss on disposal transferred to retained earnings 51,131 369 2,277 3,978 9,350 61 60,481 430 2,277 3,978 31,873 1,120 4,906 - 8,284 59 40,157 1,179 4,906 - Since the joining of NKBM into OTP Group on the 6th of February 2023, investment in Bankart d.o.o. became an associated company and the Group reclassified the investment in Bankart from Securities at fair value through other comprehensive income to Associates and other investments. The amount of this reclassification transferred to retained earnings was HUF 1,301 million and the fair value of the investment was HUF 2,277 million as at the reclassification. During the year ended 31 December 2022 HUF 2,677 million equity instruments measured at fair value through other comprehensive income was sold but the realized income only in 2023 was transferred to retained earnings. An analysis of government bonds by currency (%): Denominated in HUF Denominated in foreign currency Total 31/12/2023 31/12/2022 29.83% 70.17% 100.00% 23.64% 76.36% 100.00% Interest conditions of the security portfolio at fair value through other comprehensive income are as follows (%): Interest rates on securities at fair value through other comprehensive income denominated in HUF Interest rates on securities at fair value through other comprehensive income denominated in foreign currency Average interest rates on securities at fair value through other comprehensive income denominated in HUF (%) Average interest rates on securities at fair value through other comprehensive income denominated in foreign currency (%) 31/12/2023 31/12/2022 2.00% - 13.80% 1.50% - 15.11% 0.01% - 19.75% 0.00% - 18.24% 31/12/2023 31/12/2022 3.51% 3.31% 3.60% 2.55% INTEGRATED ANNUAL REPORT 2023 464 OTP BANK NOTE 9: SECURITIES AT FAIR VALUE THROUGH OTHER COMPREHENSIVE INCOME (in HUF mn) [continued] IFRS REPORT (CONSOLIDATED) Interest conditions and the remaining maturities of securities at fair value through other comprehensive income can be analysed as follows: Within one year With variable interest With fixed interest Over one year With variable interest With fixed interest Non-interest-bearing securities Total Certain securities are hedged against interest rate risk. See Note 37.4. 31/12/2023 31/12/2022 456 373,618 374,074 18,136 1,148,770 1,166,906 15,124 507,888 523,012 28,523 1,147,911 1,176,434 60,481 40,157 1,601,461 1,739,603 INTEGRATED ANNUAL REPORT 2023 465 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 10: SECURITIES AT AMORTIZED COST (in HUF mn) Government bonds Corporate bonds Bonds of Hungarian National Bank Discounted Treasury bills Mortgage bonds Interest bearing Treasury bills Other securities 31/12/2023 31/12/2022 4,468,813 310,514 - 67,653 24,738 6,480 403,722 5,281,920 4,375,085 250,538 177,679 19,539 24,586 4,977 82,583 4,934,987 Loss allowance on securities at amortized cost (32,648) (43,049) Total 5,249,272 4,891,938 Interest conditions and the remaining maturities of securities at amortized cost can be analysed as follows: Within one year With variable interest With fixed interest Over one year With variable interest With fixed interest 31/12/2023 31/12/2022 - 700,735 700,735 6,005 4,575,180 4,581,185 159 951,773 951,932 25,753 3,957,302 3,983,055 Total 5,281,920 4,934,987 An analysis of securities at amortized cost by currency (%): Denominated in HUF Denominated in foreign currency Total Interest conditions of securities at amortized cost (%): Interest rates of securities at amortized cost with variable interest Interest rates of securities at amortized cost with fixed interest Average interest rates on securities at amortized cost denominated in HUF (%) 31/12/2023 31/12/2022 46.81% 53.19% 100.00% 63.50% 36.50% 100.00% 31/12/2023 31/12/2022 0.75% - 2.91% 0.75% - 17.74% 0.00% - 26.00% 0.00% - 23.00% 31/12/2023 31/12/2022 4.48% 3.31% INTEGRATED ANNUAL REPORT 2023 466 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 10: SECURITIES AT AMORTIZED COST (in HUF mn) [continued] An analysis of the change in the loss allowance on securities at amortized cost is as follows: Balance as at 1 January Loss allowance for the period Release of loss allowance Use of loss allowance Assets held for sale Foreign currency translation difference Closing balance 31/12/2023 31/12/2022 43,049 10,875 (20,060) - (637) (579) 32,648 9,113 37,104 (5,603) - - 2,435 43,049 INTEGRATED ANNUAL REPORT 2023 467 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 11: LOANS AT AMORTIZED COST AND AT FAIR VALUE (in HUF mn) Loans at amortized cost Within one year In HUF In foreign currency Over one year In HUF In foreign currency Loss allowance on loans Total An analysis of the gross loan portfolio at amortized cost by currency (%): In HUF In foreign currency Total Interest rates of the loan portfolio at amortized cost are as follows: 31/12/2023 31/12/2022 1,340,659 3,714,471 5,055,130 2,516,270 10,999,164 13,515,434 1,422,663 3,672,023 5,094,686 2,425,793 9,540,339 11,966,132 18,570,564 17,060,818 (894,031) (966,360) 17,676,533 16,094,458 31/12/2023 31/12/2022 20.77% 79.23% 100.00% 22.56% 77.44% 100.00% 31/12/2023 31/12/2022 Loans at amortized cost denominated in HUF1 Loans at amortized cost denominated in foreign currency2 0.00% - 59.99% (0.50)% - 90.00% 0.00% - 43.70% (0.10)% - 90.00% 1 The highest interest rate relates to HUF loan is car loan in the current year and overdraft loan in the previous year. 2 The highest interest rate relates to loan in foreign currency is multi personal loan for the current year and POS services in the previous year. Average interest rates on loans at amortized cost denominated in HUF (%) Average interest rates on loans at amortized cost denominated in foreign currency (%) 31/12/2023 31/12/2022 11.36% 6.12% 8.65% 5.47% The amount of those loans which were written-off in the current year but they are still subject to enforcement activity to be collected is still going on were HUF 64,487 million and HUF 117,357 million as at 31 December 2023 and 2022, respectively. INTEGRATED ANNUAL REPORT 2023 468 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 11: LOANS AT AMORTIZED COST AND AT FAIR VALUE (in HUF mn) [continued] An analysis of the change in the loss allowance on loans is as follows: Balance as at 1 January Loss allowance for the period Release of loss allowance Loss allowance in the current period from this: effect of change in parameters used for loss allowance calculation Use of loss allowance Partial write-off 1 Assets held for sale Foreign currency translation difference Closing balance 1 See details in Note 2.5.8. 31/12/2023 31/12/2022 966,360 714,784 (551,477) 163,307 (22,784) (61,078) (37,169) (61,355) (76,034) 894,031 851,994 676,389 (469,929) 206,460 10,276 (92,004) (67,651) - 67,561 966,360 Movement in loss allowance on loans and placements is summarized as below: Release of loss allowance on placements and loss from derecognition of placements Loss allowance on loans and gain from derecognition of loans Total 2 2 See details in Note 31. Loans mandatorily at fair value through profit or loss Within one year In HUF In foreign currency Over one year In HUF In foreign currency Total 31/12/2023 31/12/2022 (1,455) 111,771 110,316 (39) 114,163 114,124 31/12/2023 31/12/2022 77,886 131 78,017 1,320,889 1,579 1,322,468 70,883 - 70,883 1,176,531 - 1,176,531 1,400,485 1,247,414 INTEGRATED ANNUAL REPORT 2023 469 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 11: LOANS AT AMORTIZED COST AND AT FAIR VALUE (in HUF mn) [continued] An analysis of the loan portfolio mandatorily at fair value through profit or loss by currency (%): In HUF In foreign currency Total 31/12/2023 31/12/2022 99.88% 0.12% 100.00% 100.00% 0.00% 100.00% Interest rates of the loan portfolio mandatorily at fair value through profit or loss are as follows (%): Interest rates on loans denominated in HUF Interest rates on loans denominated in foreign currency 31/12/2023 31/12/2022 1.31% - 25.36% 1.12% - 18.26% 5.00% - 30.00% - Average interest rates on loan portfolio at fair value through profit or loss denominated in HUF (%) Average interest rates on loan portfolio at fair value through profit or loss denominated in foreign currency (%) 31/12/2023 31/12/2022 6.96% 4.68% 4.55% 0.04% INTEGRATED ANNUAL REPORT 2023 470 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 12: ASSOCIATES AND OTHER INVESTMENTS (in HUF mn) Investments Investments in associates (non-listed) Other investments (non-listed) Impairment on investments Total An analysis of the change in the impairment on investments is as follows: Balance as at 1 January Impairment for the period Release of impairment for the period Modification due to merge Use of impairment Foreign currency translation difference Closing balance 31/12/2023 31/12/2022 66,805 39,019 105,824 (9,714) 96,110 56,835 29,094 85,929 (12,080) 73,849 31/12/2023 31/12/2022 12,080 44 (65) (2,344) - (1) 9,714 12,514 1,312 (411) (1,238) - (97) 12,080 INTEGRATED ANNUAL REPORT 2023 471 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 13: PROPERTY, EQUIPMENT AND INTANGIBLE ASSETS (in HUF mn) There are different kinds of tangible and intangible assets held by the Group. In the followings there are presented reasons of the changes from opening values to closing ones in the gross values, the accumulated depreciation and amortization and in the impairment of the tangible and intangible assets in the Group. Here can be found information about the fair values of the tangible assets and gross amounts of those assets which were fully depreciated but which are still in use. Carrying amount of the temporarily idle properties was HUF 3,334 million and HUF 3,466 million as at 31 December 2023 and 2022, respectively. There was HUF 330 million restrictions on title and properties, plants or equipment pledged as security for liabilities as at 31 December 2023 and there was no restriction as at 31 December 2022. As at 31 December 2023 and 31 December 2022 the amount of contractual commitments for the acquisition of tangible and intangible assets was HUF 29,980 million and HUF 21,116 million, respectively. Impairment for the properties in the current period was needed as a result of the valuation performed by using the comparative value method (market analogy method) with direct comparison to the market price of other similar properties. Actual market transactions were used based on the 6-month period prior to the valuation date where the market price of the analogous property is adjusted by an expert coefficient for market adaptation (“ECMA”). Usually this range is from -25% to +25% and reflects the availability of sufficient market information for similar items but at these properties ECMA exceeded this range where the circumstances were exceptional although by decision of the appraiser it was used only for unique properties with characteristics similar to the appraised ones, for which no sufficient market analogues are available. The price was adjusted by coefficients reflecting the area, location, size and structure of the property, as well as a weighing factor reflecting the weight of the selected market analogies in the determined fair value. The Bank decided that the recoverable amount of goodwill is determined based on fair value less cost of disposal. When the Bank prepares goodwill impairment tests of the subsidiaries, the two methods which are used based on discounted cash-flow calculation that shows the same result; however, they represent different economical logics. Based on the internal regulation of the Bank as at 31 December 2023 impairment test was prepared where a three- year cash-flow model was applied with an explicit period between 2024-2026. The basis for the estimation was the actual data of November 2023 and based on the prepared medium-term (2024-2026) forecasts. When the Bank prepared the calculations for the period 2024-2026, it considered the actual worldwide economic situations, the expected economic growth for the following years, their possible effects on the financial sector, the plans for growing which result from these, and the expected changes of the mentioned factors. Present value calculation with the Free Cash-Flow method The Bank calculated the expected cash-flow for the given period based on the expected after-tax profit of the companies. The calculation is highly sensitive to the level of discount rate and growth rate used. As discount factor the Bank uses a zero coupon yield curve derived by the Headquarter Asse-Liability Management department. This zero coupon curve is estimated for each related countries, based on the countries’ issued bonds and segmented by the issuances’ currencies. By subsidiaries where the yield curves were not available (Ukraine) the daily Overnight deposit yield was used as a benchmark, provided by National Bank of Ukraine as currently the only available proxy for the hryvnia rate. The Bank calculated risk premiums on the basis of information from the country risk premiums that are published by Aswath Damodaran – New York STERN University, according to the Bank’s assumption the risk-free interest rate includes the country-dependent risks in an implicit way. When the subsidiary owns subordinated debt, the discount rate is calculated as a weighted average of the expected return on equity presented previously and the subordinated debt’s interest rate. At the end of the calculation, the value of subordinated debt is being subtracted from the valuations’ result. The growth rate in the explicit period is the growth rate of the profit after tax adjusted by the interest rate of the cash and subordinated loans. The supposed growth rates for the periods of residual values reflect the long-term economic expectations in case of every country. The values of the subsidiaries in the FCF method were then calculated as the sum of the discounted cash-flows of the explicit period, the present value of the terminal values and the initial free capital assuming an effective capital structure. Summary of the impairment test for the year ended 31 December 2023 and 2022 Based on the valuations of the subsidiaries for the year ended 31 December 2023 no goodwill impairment while for the year ended 31 December 2022 67,715 million HUF goodwill impairment was needed to be recorded by the Group for JSC “OTP Bank” (Russia). INTEGRATED ANNUAL REPORT 2023 472 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 13: PROPERTY, EQUIPMENT AND INTANGIBLE ASSETS (in HUF mn) [continued] For the year ended 31 December 2023 Cost Intangible assets Goodwill Property Machinery and office equipment Vehicle Construction in progress Balance as at 1 January Increase due to acquisition Additions Foreign currency translation differences Disposals Assets held for sale Closing balance 471,420 18,484 131,153 (16,618) (45,342) (16,362) 542,735 109,185 - 328 (1,715) (40,866) - 66,932 375,765 41,770 34,384 (11,158) (8,075) (11,079) 421,607 271,879 9,085 42,538 (10,447) (22,041) (14,472) 276,542 43,288 207 1,744 (419) (1,460) (1,429) 41,931 53,544 339 71,211 110 (78,421) (886) 45,897 Tangible assets subject to operating lease 31,206 272 18,644 (1,482) (12,016) - 36,624 Total 1,356,287 70,157 300,002 (41,729) (208,221) (44,228) 1,432,268 Depreciation and amortization Intangible assets Property Machinery and office equipment Vehicle Balance as at 1 January Charge for the period Foreign currency translation differences Disposals Assets held for sale Closing balance 299,912 53,259 (9,862) (19,459) (11,765) 312,085 93,288 11,599 (3,455) (4,067) (5,675) 91,690 195,614 28,516 (8,392) (19,375) (9,139) 187,224 9,140 2,302 (265) (2,131) (899) 8,147 Tangible assets subject to operating lease Total 8,855 4,447 (447) (5,004) - 7,851 606,809 100,123 (22,421) (50,036) (27,478) 606,997 INTEGRATED ANNUAL REPORT 2023 473 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 13: PROPERTY, EQUIPMENT AND INTANGIBLE ASSETS (in HUF mn) [continued] For the year ended 31 December 2023 [continued] Impairment Intangible assets Goodwill Property Machinery and office equipment Balance as at 1 January Impairment for the period Release of impairment for the period Foreign currency translation differences Use of impairment Closing balance 2,796 4,361 - 37 (970) 6,224 40,866 - - - (40,866) - 4,251 441 - (215) (1) 4,476 46 820 (2) 2 (820) 46 Tangible assets subject to operating lease 19 30 - (1) (5) 43 Total 47,978 5,652 (2) (177) (42,662) 10,789 Intangible assets Goodwill Property Machinery and office equipment Vehicle Construction in progress Tangible assets subject to operating lease Total Carrying value Balance as at 1 January Closing balance 168,712 224,426 68,319 66,932 278,226 325,441 76,219 89,272 34,148 33,784 53,544 45,897 22,332 28,730 701,500 814,482 Fair values - - 350,867 89,318 33,779 Gross amount of the fully depreciated assets that are still in use 164,201 - 27,950 136,683 1,612 - - 28,730 502,694 582 331,028 An analysis of the intangible assets for the year ended 31 December 2023 is as follows: Intangible assets Self-developed Purchased Total Gross values Accumulated amortization Impairment Carrying value 22,230 (10,220) - 12,010 520,505 (301,865) (6,224) 212,416 542,735 (312,085) (6,224) 224,426 INTEGRATED ANNUAL REPORT 2023 474 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 13: PROPERTY, EQUIPMENT AND INTANGIBLE ASSETS (in HUF mn) [continued] For the year ended 31 December 2023 [continued] Carrying value of the investment and goodwill allocated to the appropriate cash generating units Subsidiaries DSK Bank EAD (Bulgaria) OTP banka d.d. (Croatia) POK-DSK Rodina a.d. (Bulgaria) George Consult (Croatia) OTP Home Solutions Llc. (Hungary) OTP Invest Drustvo AD (Serbia) Carrying amounts of the subsidiary in HUF million Goodwill values in HUF million Goodwill values in million functional currency Type of functional currency Consolidated ownership interest With ownership adjusted company value in HUF million Applied long term grow rate Applied long term discount rate 280,722 43,684 28,541 77 HUF BGN 99.92% 1,072,672 3.00% 12.28% 205,349 22,221 1,680 225 3,870 11 212 478 304 492,150 326 66,932 58 11 4 478 100 EUR 100.00% 465,038 3.00% 10.75% HUF HRK 99.85% 76.00% HUF 100.00% RSD 100.00% 18,880 3.00% 12.28% 171 3,870 304 3.00% 10.75% 3.00% 14.25% 3.00% 12.69% INTEGRATED ANNUAL REPORT 2023 475 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 13: PROPERTY, EQUIPMENT AND INTANGIBLE ASSETS (in HUF mn) [continued] For the year ended 31 December 2022 Cost Intangible assets Goodwill Property Machinery and office equipment Vehicle Construction in progress Balance as at 1 January Increase due to acquisition Additions Foreign currency translation differences Disposals Closing balance 408,003 706 111,397 16,350 (65,036) 471,420 105,640 478 - 3,067 - 109,185 304,922 933 66,034 15,936 (12,060) 375,765 243,731 522 29,709 10,951 (13,034) 271,879 41,252 - 2,728 408 (1,100) 43,288 Depreciation and amortization Intangible assets Property Machinery and office equipment Vehicle Tangible assets subject to operating lease 67,657 - 79,638 316 (94,067) 53,544 Total Tangible assets subject to operating lease 30,833 - 12,892 Total 1,202,038 2,639 302,398 1,952 (14,471) 31,206 48,980 (199,768) 1,356,287 Balance as at 1 January Charge for the period Foreign currency translation differences Disposals Closing balance 262,307 49,750 9,482 (21,627) 299,912 83,707 10,627 4,145 (5,191) 93,288 173,138 26,770 8,081 (12,375) 195,614 7,188 2,433 257 (738) 9,140 9,493 4,249 718 (5,605) 8,855 535,833 93,829 22,683 (45,536) 606,809 INTEGRATED ANNUAL REPORT 2023 476 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 13: PROPERTY, EQUIPMENT AND INTANGIBLE ASSETS (in HUF mn) [continued] For the year ended 31 December 2022 [continued] Impairment Intangible assets Goodwill Property Machinery and office equipment Balance as at 1 January Impairment for the period Release of impairment for the period Foreign currency translation differences Use of impairment Closing balance 2,705 37 - 54 - 2,796 - 67,715 - (26,849) - 40,866 3,553 590 - 258 (150) 4,251 43 - - 3 - 46 Tangible assets subject to operating lease Total 137 - (122) 7 (3) 19 6,438 68,342 (122) (26,527) (153) 47,978 Intangible assets Goodwill Property Machinery and office equipment Vehicle Construction in progress Tangible assets subject to operating lease Total Carrying value Balance as at 1 January Closing balance 142,991 168,712 105,640 68,319 Fair values - Gross amount of the fully depreciated assets that are still in use 152,718 - - 217,662 278,226 308,375 70,550 76,219 34,064 34,148 67,657 53,544 21,203 22,332 659,767 701,500 76,230 34,122 - - 22,351 441,078 - 324,539 26,007 144,310 1,504 An analysis of the intangible assets for the year ended 31 December 2022 is as follows: Intangible assets Self-developed Purchased Total Gross values Accumulated amortization Impairment Carrying value 14,704 (5,508) - 9,196 456,716 (294,404) (2,796) 159,516 471,420 (299,912) (2,796) 168,712 INTEGRATED ANNUAL REPORT 2023 477 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 13: PROPERTY, EQUIPMENT AND INTANGIBLE ASSETS (in HUF mn) [continued] For the year ended 31 December 2022 [continued] Carrying value of the investment and goodwill allocated to the appropriate cash generating units Subsidiaries DSK Bank EAD (Bulgaria) OTP banka d.d. (Croatia) POK-DSK Rodina a.d. (Bulgaria) George Consult (Croatia) OTP Home Solutions Llc. (Hungary) Carrying amounts of the subsidiary in HUF million Goodwill values in HUF million Goodwill values in million functional currency Type of functional currency Consolidated ownership interest With ownership adjusted company value in HUF million Applied long term grow rate Applied long term discount rate 280,722 44,375 28,541 77 HUF BGN 99.92% 840,031 3.00% 12.54% EUR 100.00% 410,711 2.69% 10.69% 205,349 23,235 1,680 225 2,570 490,546 11 220 478 68,319 58 11 4 HUF HRK 99.85% 76.00% 478 HUF 100.00% 16,564 3.00% 12.54% 171 2,570 2.69% 10.69% 3.00% 16.26% INTEGRATED ANNUAL REPORT 2023 478 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 14: INVESTMENT PROPERTIES (in HUF mn) An analysis of the change in gross values of investment properties is as follows: Gross values 31/12/2023 31/12/2022 Balance as at 1 January Increase due to transfer from inventories or owner-occupied properties Increase from purchase Increase from acquisition Transfer to held-for-sale properties Transfer to inventories or owner-occupied properties Disposal due to sale Assets held for sale Foreign currency translation difference Closing balance The applied depreciation and amortization rates were as follows: 61,346 - 10,363 9,910 (34) (4,985) (10,652) (182) (2,214) 63,552 40,241 1,830 20,935 - (321) (1,442) (1,798) - 1,901 61,346 31/12/2023 31/12/2022 Depreciation and amortization rates 2.00% - 15.00% 2.00% - 20.00% An analysis of the movement in the depreciation and amortization on investment properties is as follows: Depreciation and amortization 31/12/2023 31/12/2022 Balance as at 1 January Additions due to transfer from inventories or owner-occupied properties Charge for the period Assets held for sale Transfer to inventories or owner-occupied properties Disposal due to sale Transfer to held-for-sale properties Foreign currency translation difference Closing balance 11,273 - 866 (86) (2,178) (420) (5) (442) 9,008 9,111 1,513 912 - (126) (780) (17) 660 11,273 An analysis of the movement in the impairment on investment properties is as follows: Impairment 31/12/2023 31/12/2022 Balance as at 1 January Impairment for the period Release of impairment for the period Use of impairment Assets held for sale Decrease due to transfer to inventories or owner-occupied properties Foreign currency translation difference Closing balance 2,621 32 (1,394) - (34) (11) (51) 1,163 1,248 1,389 (63) (40) - (8) 95 2,621 INTEGRATED ANNUAL REPORT 2023 479 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 14: INVESTMENT PROPERTIES (in HUF mn) [continued] Carrying values Balance as at 1 January Closing balance Fair values 31/12/2023 31/12/2022 47,452 53,381 72,647 29,882 47,452 61,198 The amount of restrictions on the realisability of investment property is HUF 781 million as at 31 December 2023 while there wasn’t any restriction as at 31 December 2022. The Group chose the cost model for measuring investment properties but estimates and reviews the fair value of the investment properties by external experts, these investment properties would have been presented on level 3 in the fair value hierarchy if the Group didn’t apply cost method for this recognition. Income and expenses 31/12/2023 31/12/2022 Rental income Direct operating expenses of investment properties – income generating Direct operating expenses of investment properties – non income generating 3,029 451 307 2,511 426 82 INTEGRATED ANNUAL REPORT 2023 480 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 15: DERIVATIVE FINANCIAL ASSETS DESIGNATED AS HEDGE ACCOUNTING (in HUF mn) Positive fair value of derivative financial assets designated as fair value hedge CCIRS and mark-to-market CCIRS designated as fair value hedge Foreign exchange swap designated as fair value hedge Interest rate swaps designated as fair value hedge Total 31/12/2023 31/12/2022 24,750 - 17,217 41,967 20,732 1,696 25,819 48,247 INTEGRATED ANNUAL REPORT 2023 481 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 16: OTHER ASSETS (in HUF mn) Other assets are expected to be recovered or settled no more than twelve months after the reporting period. Other financial assets Receivables from card operations Prepayments and accrued income on other financial assets Trade receivables Receivables from investment services Other advances Stock exchange deals Giro clearing accounts Receivables due from pension funds and investment funds Receivables from leasing activities Advances for securities and investments Other financial assets Loss allowance on other financial assets Total 31/12/2023 31/12/2022 71,385 34,369 53,010 56,855 24,612 20,451 31,022 8,507 1,634 82 15,075 (34,602) 282,400 67,981 29,284 37,777 57,189 19,652 31,234 12,593 6,478 1,778 358 30,490 (31,833) 262,981 Other financial assets contain claims from overdue Russian government bonds, for further information please see details in Note 4. 1b. Other non-financial assets 31/12/2023 31/12/2022 Prepayments and accrued income on other non-financial assets Receivables, subsidies from the State, Government Settlement and suspense accounts Biological assets and agricultural produce Other non-financial assets Impairment on other non-financial assets Total 59,311 21,085 26,409 10,672 45,294 (4,437) 158,334 62,878 23,383 40,066 8,366 27,963 (7,041) 155,615 Other assets (under IAS 2) 31/12/2023 31/12/2022 Inventories Repossessed real estate Repossessed other non-financial assets Write-down of the assets measured under IAS 2 Total Total other assets 56,552 14,832 2,289 (4,977) 68,696 48,210 6,985 1,192 (3,864) 52,523 509,430 471,119 INTEGRATED ANNUAL REPORT 2023 482 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 16: OTHER ASSETS (in HUF mn) [continued] An analysis of the movement in the loss allowance on other financial assets is as follows: Balance as at 1 January Loss allowance for the period Release of allowance for the period Use of loss allowance Reclassification Assets held for sale Foreign currency translation difference Closing balance 31/12/2023 31/12/2022 31,833 16,278 (7,016) (3,505) - (371) (2,617) 34,602 16,800 22,472 (8,917) (2,083) 253 - 3,308 31,833 An analysis of the movement in the impairment on other non-financial assets is as follows: Balance as at 1 January Impairment for the period Release of impairment for the period Use of impairment Reclassification Assets held for sale Foreign currency translation difference Closing balance 31/12/2023 31/12/2022 7,041 778 (1,161) (583) - (1,576) (62) 4,437 4,413 3,304 (647) (324) (253) - 548 7,041 INTEGRATED ANNUAL REPORT 2023 483 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 17: AMOUNTS DUE TO BANKS, THE NATIONAL GOVERNMENTS, DEPOSITS FROM THE NATIONAL BANKS AND OTHER BANKS (in HUF mn) Within one year In HUF In foreign currency Over one year In HUF In foreign currency Total 31/12/2023 31/12/2022 179,321 244,011 423,332 737,892 779,638 1,517,530 369,015 218,611 587,626 689,579 185,953 875,532 1,940,862 1,463,158 Interest rates on amounts due to banks, the National Governments, deposits from the National Banks and other banks are as follows: Within one year In HUF In foreign currency1 Over one year In HUF In foreign currency1 31/12/2023 31/12/2022 (2.40)% - 8.75% (2.31)% - 18.00% (2.40)% - 18.00% (2.32)% - 12.00% (1.70)% - 11.40% (2.12)% - 16.81% (2.40)% - 9.23% (2.40)% - 13.76% Average interest rates on amounts due to banks, the National Governments, deposits from the National Banks and other banks denominated in HUF Average interest rates on amounts due to banks, the National Governments, deposits from the National Banks and other banks denominated in in foreign currency 31/12/2023 31/12/2022 3.25% 2.28% 5.65% 2.40% INTEGRATED ANNUAL REPORT 2023 484 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 18: REPO LIABILITIES (in HUF mn) Within one year In HUF In foreign currency Over one year In HUF In foreign currency Total Interest conditions on repo liabilities are as follows (%): Interest rates on repo liabilities denominated in HUF Interest rates on repo liabilities denominated in foreign currency Average interest rates on repo liabilities denominated in HUF Average interest rates on repo liabilities denominated in foreign currency 31/12/2023 31/12/2022 24,572 101,665 126,237 - - - 126,237 29,147 197 29,344 96 187,929 188,025 217,369 31/12/2023 31/12/2022 0.00% - 0.00% 4.75% - 15.47% 0.00% - 3.65% 2.47% - 5.20% 31/12/2023 31/12/2022 12.85% 4.22% 9.06% 1.51% INTEGRATED ANNUAL REPORT 2023 485 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 19: FINANCIAL LIABILITIES DESIGNATED AT FAIR VALUE THROUGH PROFIT OR LOSS (in HUF mn) 31/12/2023 31/12/2022 Within one year In HUF In foreign currency Over one year In HUF In foreign currency Total Contractual amount outstanding Result from associated entity's measured at fair value attributable to the Group 1,816 - 1,816 68,891 - 68,891 70,707 17,747 50,921 1,716 - 1,716 52,475 - 52,475 54,191 19,853 37,616 Interest conditions of financial liabilities designated at fair value through profit or loss can be analysed as follows: Interest rates on financial liabilities designated at fair value denominated in HUF within one year Interest rates on financial liabilities designated at fair value denominated in HUF over one year 31/12/2023 31/12/2022 4.97% - 9,97% 2.19% - 3.96% 4.83% 0.01% - 4.63% Certain MFB (“Hungarian Development Bank”) refinanced loan receivables are categorised as fair value through profit or loss based on SPPI test. Related refinancing loans at the liability side are categorised as fair value through profit or loss based on fair value option due to accounting mismatch as provided by the IFRS 9 standard. The Group controls capital funds where it does not hold the 100% of the owner rights. The related non-controlling interest is treated as financial liability designated at fair value through profit or loss as it is not considered equity under IAS 32. INTEGRATED ANNUAL REPORT 2023 486 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 20: DEPOSITS FROM CUSTOMERS (in HUF mn) Within one year In HUF In foreign currency Over one year In HUF In foreign currency Total Interest rates on deposits from customers are as follows: Within one year In HUF In foreign currency1 Over one year In HUF In foreign currency 31/12/2023 31/12/2022 7,584,728 20,332,448 27,917,176 244,965 170,290 415,255 7,910,448 16,757,984 24,668,432 274,217 246,156 520,373 28,332,431 25,188,805 31/12/2023 31/12/2022 0.00% - 15.40% 0.00% - 23.00% 0.00% - 17.95% (0.40)% - 45.10% (0.36)% - 17.50% 0.00% - 22.10% 0.00%- 13.00% 0.00% - 18.00% 1 The highest interest rate regarding within-one-year deposits in foreign currency for the previous year relate to treasury deposit in Turkish lira in Hungary. Average interest rates on deposits from customers denominated in HUF Average interest rates on deposits from customers denominated in foreign currency 31/12/2023 31/12/2022 3.69% 0.98% 2.21% 0.68% An analysis of deposits from customers by type is as follows: 31/12/2023 31/12/2022 Retail deposits Corporate deposits Municipality deposits Total 16,093,360 10,965,159 1,273,912 28,332,431 56.80% 38.70% 4.50% 100.00% 13,739,669 10,408,982 1,040,154 25,188,805 54.56% 41.32% 4.13% 100.00% INTEGRATED ANNUAL REPORT 2023 487 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 21: LIABILITIES FROM ISSUED SECURITIES (in HUF mn) With original maturity Within one year In HUF In foreign currency Over one year In HUF In foreign currency Total Interest rates on liabilities from issued securities are as follows: 31/12/2023 31/12/2022 399,897 153,264 553,161 283,165 1,259,222 1,542,387 2,095,548 48,755 6,427 55,182 373,645 441,855 815,500 870,682 31/12/2023 31/12/2022 Issued securities denominated in HUF Issued securities denominated in foreign currency 0.60% - 15.00% 1.63% - 16.00% 0.60% - 15.00% 0.74% - 7.35% Average interest rates on issued securities denominated in HUF Average interest rates on issued securities denominated in foreign currency 31/12/2023 31/12/2022 8.83% 7.14% 5.00% 2.95% Issued securities denominated in HUF as at 31 December 2023 (in HUF mn) Name Date of issue Maturity Nominal value (in HUF mn) Amortized cost (in HUF mn) Interest conditions Hedged (actual interest rate in % p.a.) 1 2 3 4 5 6 7 8 9 10 11 OTPX2024A OTPX2024B OTPX2024C 18/06/2014 21/06/2024 10/10/2014 16/10/2024 15/12/2014 20/12/2024 OTP_HUF_24/1 17/02/2023 17/02/2024 OTP_HUF_24/2 10/03/2023 10/03/2024 OTP_HUF_24/3 31/03/2023 31/03/2024 OTP_HUF_24/4 21/04/2023 21/04/2024 OTP_HUF_24/5 12/05/2023 12/05/2024 OTP_HUF_24/6 02/06/2023 02/06/2024 OTP_HUF_24/7 23/06/2023 23/06/2024 OTP_HUF_24/8 30/06/2023 30/06/2024 241 295 242 26,079 22,977 17,015 14,698 13,946 16,722 11,232 3,730 283 339 275 indexed indexed indexed 28,593 25,048 18,441 15,837 14,937 17,806 11,859 3,931 fix fix fix fix fix fix fix fix 1.30 0.70 0.60 11.00 11.00 11.00 11.00 11.00 11.00 10.50 10.50 Subtotal 127,177 137,349 hedged hedged hedged INTEGRATED ANNUAL REPORT 2023 488 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 21: LIABILITIES FROM ISSUED SECURITIES (in HUF mn) [continued] Issued securities denominated in HUF as at 31 December 2023 (in HUF mn) [continued] Name Date of issue Maturity Nominal value (in HUF mn) Amortized cost (in HUF mn) Interest conditions Hedged (actual interest rate in % p.a.) 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 OTP_HUF_24/9 OTP_HUF_24/10 OTP_HUF_24/11 OTP_HUF_24/12 OTP_HUF_24/13 OTP_HUF_24/14 OTP_HUF_24/15 OTP_HUF_25/1 OTP_HUF_25/2 OTP_HUF_26/1 OTP_HUF_26/2 28/07/2023 28/07/2024 07/08/2023 07/08/2024 01/09/2023 01/09/2024 25/09/2023 25/09/2024 20/10/2023 20/10/2024 17/11/2023 17/11/2024 20/12/2023 20/12/2024 18/11/2022 18/11/2025 30/06/2023 30/06/2025 22/12/2022 05/01/2026 15/12/2023 15/12/2026 OTP_TBSZ_HUF_2028/1 13/10/2023 15/12/2028 OJB2024_A OJB2024_C OJB2024_II OJB2025_II OJB2027_I OJB2029_A OJB2031_I OJB2032_A Other 17/09/2018 20/05/2024 24/02/2020 24/10/2024 10/10/2018 24/10/2024 03/02/2020 26/11/2025 23/07/2020 27/10/2027 25/07/2022 24/05/2029 18/08/2021 22/10/2031 20/09/2023 24/11/2032 4,173 1,431 2,655 2,777 3,494 3,509 2,994 25,563 5,116 10,228 647 155 59,999 80,000 96,800 22,550 76,850 66,520 82,000 25,000 206 4,364 1,490 2,743 2,845 3,557 3,547 3,004 27,042 5,431 11,856 649 159 fix fix fix fix fix fix fix fix fix fix fix fix 59,999 floating 79,818 floating 92,101 21,140 67,619 fix fix fix 10.50 10.00 9.75 9.00 8.75 8.50 8.00 15.00 12.00 12.00 7.40 12.00 11.32 10.90 2.50 1.50 1.25 66,360 floating 10.85 66,867 fix 2.50 24,916 floating 10.85 206 hedged hedged hedged Total issued securities in HUF 699,844 683,062 Issued securities denominated in foreign currency as at 31 December 2023 Name Date of issue Maturity Type of FX Nominal value Amortized cost Interest conditions (FX mn) (HUF mn) (FX mn) (HUF mn) (actual interest rate in % p.a.) 1 2 3 4 5 6 7 8 9 10 11 12 13 XS2560693181 01/12/2022 04/03/2026 XS2626773381 25/05/2023 25/05/2027 XS2499691330 13/07/2022 13/07/2025 XS2642536671 27/06/2023 27/06/2026 XS2536446649 29/09/2022 29/09/2026 XS2698603326 05/10/2023 05/10/2027 XS2737630314 22/12/2023 22/06/2026 XS2703264635 13/10/2023 13/10/2026 SI0022104176 25/05/2021 25/05/2027 XS2430442868 27/01/2022 27/01/2024 XS2639027346 29/06/2023 29/06/2026 XS2260457754 19/11/2020 19/11/2025 XS2331929963 16/04/2021 16/04/2024 Total issued securities in FX EUR USD EUR EUR USD EUR EUR RON EUR EUR EUR USD UZS 649 500 400 110 60 650 75 170 176 300 400 300 248,497 173,152 153,111 42,106 20,786 248,725 28,709 13,082 67,254 114,834 153,112 103,932 689 499 410 114 61 674 75 173 156 304 416 285 685,065 19,250 698,553 263,732 173,011 157,095 43,745 21,180 258,006 28,778 13,320 59,728 116,407 159,266 98,589 19,629 fix fix fix fix fix fix fix floating fix fix fix fix fix 7.35 7.50 5.50 7.50 7.25 6.13 6.10 8.10 1.63 1.88 7.38 5.50 16.00 1,386,550 1,412,486 Total issued securities 2,095,548 INTEGRATED ANNUAL REPORT 2023 489 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 21: LIABILITIES FROM ISSUED SECURITIES (in HUF mn) [continued] Issued securities denominated in HUF as at 31 December 2022 (in HUF mn) Name Date of issue Maturity Nominal value (in HUF mn) Amortized cost (in HUF mn) Interest conditions Hedged (actual interest rate in % p.a.) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 OTPX2023A OTPX2023B OTPX2024A OTPX2024B OTPX2024C 22/03/2013 24/03/2023 28/06/2013 26/06/2023 18/06/2014 21/06/2024 10/10/2014 16/10/2024 15/12/2014 20/12/2024 OTP_HUF_25/1 18/11/2022 18/11/2025 OTP_HUF_26/1 22/12/2022 05/01/2026 OTPRF2023A 22/03/2013 24/03/2023 OJB2023_I OJB2024_A OJB2024_II OJB2025_II OJB2027_I OJB2029_A OJB2031_I Other 05/04/2018 24/11/2023 17/09/2018 20/05/2024 10/10/2018 24/10/2024 03/02/2020 26/11/2025 23/07/2020 27/10/2027 25/07/2022 24/05/2029 18/08/2021 22/10/2031 312 198 241 295 242 25,562 10,229 1,010 44,120 53,732 96,800 22,550 76,850 91,510 82,000 269 410 indexed 260 indexed 310 indexed 378 indexed 309 indexed 26,046 10,270 fix fix 1,215 indexed 39,968 fix 1.7 0.60 1.30 0.70 0.60 15.00 12.00 1.70 1.75 53,933 floating 17.36 79,228 16,193 52,608 fix fix fix 2.50 1.50 1.25 91,488 floating 17.13 hedged hedged hedged hedged hedged hedged hedged hedged hedged hedged 49,515 fix 2.50 hedged 269 Total issued securities in HUF 505,920 422,400 Issued securities denominated in foreign currency as at 31 December 2022 Name Date of issue Maturity Type of FX Nominal value Amortized cost Interest conditions 1 2 3 4 XS2560693181 01/12/2022 04/03/2026 XS2499691330 13/07/2022 13/07/2025 XS2536446649 29/09/2022 29/09/2026 EUR EUR USD Other Total issued securities in FX Total issued securities (FX mn) (HUF mn) (FX mn) (HUF mn) 650 399 60 12 260,136 159,859 22,541 60 442,596 653 409 61 15 261,341 163,893 22,972 76 448,282 870,682 (actual interest rate in % p.a.) fix fix fix 7.35 5.5 7.25 Issued securities denominated in foreign currency in “Other” category are promissory notes issued by JSC “OTP Bank” (Russia) in the amount of HUF 60 million as at 31 December 2022. INTEGRATED ANNUAL REPORT 2023 490 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 21: LIABILITIES FROM ISSUED SECURITIES (in HUF mn) [continued] Hedge accounting of issued bonds Certain issued structured securities are hedged by the Bank with interest rate swaps (“IRS”) which exchange the fixed and floating interest rate with the interest rate of the securities between the parties at a notional amount that equals the nominal amount of the hedged securities. These are considered as fair value hedge relationships as they cover the interest rate risk arising from the coupons of the hedged securities. OTP Bank does not intend to be exposed to the risk embedded in the structured bonds, consequently as part of interest rate swap transaction the structured interest payments are swapped to floating interest rate. This hedging relationship meets all of the following hedge effectiveness requirements: • • • there is an economic relationship between the hedged item and the hedging instrument the effect of credit risk does not dominate the value changes that result from that economic relationship the hedge ratio of the hedging relationship is the same as that resulting from the quantity of the hedged item that the Bank actually hedges and the quantity of the hedging instrument that the Bank actually uses to hedge that quantity of hedged item The cash-flows of the fixed rate securities issued by the Bank are exposed to the changes in the HUF/EUR foreign exchange rate and the volatility of the quoted interest rates of EUR and HUF. The interest rate risk and foreign exchange risk related to these securities are hedged with EUR and HUF IRS transactions, where the fixed interests were swapped to payments linked to 3-month HUF BUBOR and EURIBOR, resulting in a decrease in the interest rate and foreign exchange exposure of issued securities. Term Note Program in the value of HUF 800 billion for the year of 2023/2024 The Bank initiated term note program in the value of HUF 800 billion with the intention of issuing registered dematerialized bonds in public. On 7 August 2023, the National Bank of Hungary approved the prospectus of Term Note Program. The prospectus is valid for 12 months following the disclosure. The Issuer can initiate to introduce the bonds issued under the program to the Hungarian and to other stock exchanges without any obligations. Term Note Program in the value of HUF 200 billion for the year of 2022/2023 On 10 May 2022 the Bank initiated term note program in the value of HUF 200 billion with the intention of issuing registered dematerialized bonds in public. On 10 August the National Bank of Hungary approved the prospectus of Term Note Program. The prospectus is valid for 12 months following the disclosure. The Issuer can initiate to introduce the bonds issued under the program to the Hungarian and to other stock exchanges without any obligations. On 28 June 2023 the National Bank of Hungary approved the extension of the value of the originally HUF 200 billion Term Note Program to HUF 500 billion. Issuance of Green Senior Preferred Notes in the aggregate nominal amount of EUR 400 million OTP Bank Plc have been issued “green” notes (ISIN: XS2499691330) on 13 July 2022 as value date in the aggregate nominal amount of EUR 400 million. The non-call 2 years senior preferred notes have a three-year term and carry an annually paid fixed coupon of 5.500% in the first two years. With respect to the third year, the quarterly coupon is calculated as the sum of the initial margin (of 426.5 basis points) and the 3-month EURIBOR rate. The notes are rated ’BBB’ by S&P Ratings Europe Limited and ’BBB+’ by Scope Ratings GmbH. The notes are listed on the Luxembourg Stock Exchange. Issuance of Green Senior Preferred Notes in the aggregate nominal amount of USD 60 million OTP Bank Plc issued “green” notes (ISIN: XS2536446649) on 29 September 2022 as value date in the aggregate nominal amount of USD 60 million. The notes are rated ’BBB’ by S&P Ratings Europe Limited and ’BBB+’ by Scope Ratings GmbH. The notes are listed on the Luxembourg Stock Exchange. INTEGRATED ANNUAL REPORT 2023 491 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 21: LIABILITIES FROM ISSUED SECURITIES (in HUF mn) [continued] Issuance of Senior Preferred Notes in the aggregate nominal amount of EUR 650 million OTP Bank Plc have been issued the notes (ISIN: XS2560693181) on 1 December 2022 as value date in the aggregate nominal amount of EUR 650 million. The 3.25 Non-Call 2.25 years Senior Preferred Notes were priced on 23 November 2022. The notes are rated ’BBB’ by S&P Ratings Europe Limited and ’BBB+’ by Scope Ratings GmbH. The notes are listed on the Luxembourg Stock Exchange. Issuance of Senior Preferred Notes in the aggregate nominal amount of USD 500 million OTP Bank Plc. have been issued notes (ISIN: XS2626773381) on 25 May 2023 as value date in the aggregate nominal amount of USD 500 million. The notes are rated ’Baa3’ by Moody’s Investor Services Cyprus Ltd., ’BBB- ’ by S&P Ratings Europe Limited and ’BBB+’ by Scope Ratings GmbH. The notes are listed on the Luxembourg Stock Exchange. Issuance of Senior Non-Preferred Notes in the aggregate nominal amount of EUR 110 million OTP Bank Plc. have been issued notes (ISIN: XS2642536671) on 27 June 2023 as value date in the aggregate nominal amount of EUR 110 million. The notes are listed on the Luxembourg Stock Exchange. Issuance of Senior Preferred Notes in the aggregate nominal amount of EUR 650 million OTP Bank Plc have been issued the notes (ISIN: XS2698603326) on 5 October 2023 as value date in the aggregate nominal amount of EUR 650 million. The notes are rated ’Baa3’ by Moody’s Investor Services Cyprus Ltd. and ’BBB+’ by Scope Ratings GmbH. The notes are listed on the Luxembourg Stock Exchange. Issuance of Senior Preferred Notes in the aggregate nominal amount of RON 170 million OTP Bank Plc have been issued the notes (ISIN: XS2703264635) on 13 October 2023 as value date in the aggregate nominal amount of RON 170 million. The notes are rated ’BBB+’ by Scope Ratings GmbH. The notes are listed on the Luxembourg Stock Exchange. Issuance of Senior Non-Preferred Notes in the aggregate nominal amount of EUR 75 million OTP Bank Plc have been issued the notes (ISIN: XS2737630314) on 22 December 2023 as value date in the aggregate nominal amount of EUR 75 million. The notes are listed on the Luxembourg Stock Exchange. Issuance of Senior Non-Preferred and Preferred bonds by Nova KBM On 25 May 2021, Nova KBM issued senior non-preferred bonds KBM12 in the nominal amount of EUR 176 million with maturity on 25 May 2027. They are not listed on the stock exchange. On 27 January 2022, Nova KBM issued senior non-preferred bonds NOVAKR 0 01/27/25 in the total nominal amount of EUR 300 million, which were early repaid on 27 January 2024. The bonds were rated Ba1 by Moody's and BBB- by Fitch. The bonds were listed on the Luxembourg Stock Exchange. On 29 June 2023, Nova KBM issued senior preferred bonds NOVAKR 7 06/29/26 in the total nominal amount of EUR 400 million. The bonds are rated Baa2 by Moody's. The bonds are listed on the Luxembourg Stock Exchange. INTEGRATED ANNUAL REPORT 2023 492 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 22: DERIVATIVE FINANCIAL LIABILITIES HELD-FOR-TRADING (in HUF mn) Negative fair value of derivative financial liabilities held for trading by type of contracts Foreign exchange swaps held for trading Commodity swaps Interest rate swaps held for trading Foreign exchange forward contracts held-for-trading CCIRS and mark-to-market CCIRS held for trading Held for trading option contracts Held-for-trading forward rate agreements Held-for-trading forward security agreement Other derivative transactions held for trading1 Total 31/12/2023 31/12/2022 51,928 31,661 29,179 11,061 8,945 2,904 214 1 4,595 140,488 83,149 31,632 237,269 13,740 15,759 1,891 - - 2,307 385,747 1 Other category includes: fx spot, equity swaps, forward rate agreement, options and index futures. INTEGRATED ANNUAL REPORT 2023 493 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 23: DERIVATIVE FINANCIAL LIABILITIES DESIGNATED AS HEDGE ACCOUNTING (in HUF mn) Negative fair value of derivative financial liabilities designated as hedge accounting by type of contracts CCIRS and mark-to-market CCIRS designated as fair value hedge Foreign exchange swap designated as fair value hedge Interest rate swaps designated as fair value hedge Other hedge of interest rate risk designated as fair value hedge Total 31/12/2023 31/12/2022 10,009 - 53,939 (49) 63,899 5,398 16,199 6,352 - 27,949 INTEGRATED ANNUAL REPORT 2023 494 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 24: PROVISIONS AND OTHER LIABILITIES (in HUF mn) Other liabilities are expected to be recovered or settled no more than twelve months after the reporting period. Besides the total other liabilities mentioned above, which are expected to be recovered or settled more than twelve months after the reporting period are the following: accrued contractual liabilities, compulsory pension reserve, loans from government and liabilities from preferential dividend shares. Other financial liabilities Liabilities connected to Cafeteria benefits Liabilities from investment services Accrued expenses on other financial liabilities Liabilities from card transactions Accounts payable Liabilities due to short positions Giro clearing accounts Advances received from customers Liabilities from wages and other salary related payments Loans from government Dividend payable Other financial liabilities Subtotal 31/12/2023 31/12/2022 92,409 47,647 66,816 119,984 73,350 19,107 42,172 15,061 40,631 7,473 570 85,507 610,727 91,001 108,513 55,898 75,544 56,828 24,596 32,133 12,540 34,672 7,961 207 82,387 582,280 Other non-financial liabilities 31/12/2023 31/12/2022 Clearing, settlement and pending accounts Liabilities from social security contributions Accrued expenses on other non-financial liabilities Clearing account for advances on housing subsidies Other non-financial liabilities Subtotal Total 31,143 16,204 17,577 10,824 59,345 135,093 745,820 46,800 11,749 13,647 12,868 40,310 125,374 707,654 INTEGRATED ANNUAL REPORT 2023 495 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 24: PROVISIONS AND OTHER LIABILITIES (in HUF mn) [continued] The provisions are detailed as follows: Commitments and guarantees given Total provision according to IFRS 9 Pending legal issues and tax litigation Pensions and other retirement benefit obligations Other long-term employee benefits Restructuring Provision due to CHF loans conversion at foreign subsidiaries Other provision Total provision according to IAS 37 31/12/2023 31/12/2022 46,137 46,137 39,351 9,336 2,510 6,206 363 17,216 74,982 63,372 63,372 37,043 8,225 1,331 1,256 900 19,494 68,249 Total 121,119 131,621 The movements of provisions according to IFRS 9 can be summarized as follows: Balance as at 1 January Provision for the period Release of provision for the period Use of provision Change due to acquisition Liabilities held for sale Foreign currency translation differences Closing balance 31/12/2023 31/12/2022 63,372 104,871 (124,741) (59) 11,439 (4,728) (4,017) 46,137 51,990 102,928 (96,783) (293) 21 - 5,509 63,372 The movements of provisions according to IAS 37 can be summarized as follows: Balance as at 1 January Provision for the period Release of provision for the period Use of provision Change due to actuarial gains or losses related to employee benefits Change due to acquisition Unwinding of the discounted amount Liabilities held for sale Foreign currency translation differences Closing balance 31/12/2023 31/12/2022 68,249 30,927 (17,433) (7,354) 350 11,626 88 (8,430) (3,041) 74,982 67,809 27,290 (24,846) (6,878) (1,098) 57 16 - 5,899 68,249 INTEGRATED ANNUAL REPORT 2023 496 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 25: SUBORDINATED BONDS AND LOANS (in HUF mn) Within one year In HUF In foreign currency Over one year In HUF In foreign currency Total Types of subordinated bonds and loans are as follows: Debt securities issued Loan received Total Interest rates on subordinated bonds and loans are as follows: Denominated in HUF Denominated in foreign currency Average interest rates on subordinated bonds and loans denominated in foreign currency 31/12/2023 31/12/2022 - 19,727 19,727 - 542,669 542,669 562,396 - 3,395 3,395 - 298,589 298,589 301,984 31/12/2023 31/12/2022 19,727 542,669 562,396 7,798 294,186 301,984 31/12/2023 31/12/2022 - 2.90% - 8.75% - 2.90% - 5.00% 31/12/2023 31/12/2022 6.17% 3.10% Subordinated bonds and loans can be detailed as follows: Type Nominal value Date of issuance Date of maturity Issue price Interest conditions Subordinated bond Subordinated bond Subordinated bond Subordinated loan Subordinated bond Subordinated bond EUR 231 million EUR 497 million USD 650 million USD 17 million EUR 7.46 million EUR 90.4 million 07/11/2006 Perpetual 99.375% Three-month EURIBOR + 3%, variable after year 10 (payable quarterly) 15/07/2019 15/07/2029 99.738% Fixed 2.875%, annually 15/02/2023 15/05/2033 99.417% 05/06/2018 30/06/2025 100.00% Fix 8.75%, annually Bullet repayment, once at the end of the loan agreement 26/12/2023 26/12/2030 100.00% Fix 4.50%, semi-annually 09/10/2019 09/10/2029 100.00% Fix 4.00%, annually Interest rate as at 31 December 2023 6.97% 2.88% 8.75% 5.00% 4.50% 4.00% INTEGRATED ANNUAL REPORT 2023 497 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 25: SUBORDINATED BONDS AND LOANS (in HUF mn) [continued] Subordinated bonds and loans can be detailed as follows [continued]: Type Nominal value Date of issuance Date of maturity Issue price Interest conditions Subordinated loan Subordinated loan Subordinated loan Subordinated loan UZS 104,007 million UZS 26,857 million UZS 118,397 million USD 11.89 million 30/04/2019 10/11/2028 100.00% Fix 3.00%, quarterly 30/04/2019 10/11/2029 100.00% Fix 3.00%, quarterly 30/04/2019 10/11/2030 100.00% Fix 3.00%, quarterly 30/03/2023 31/03/2030 100.00% Fix 0.00%, quarterly Interest rate as at 31 December 2023 3.00% 3.00% 3.00% 0.00% INTEGRATED ANNUAL REPORT 2023 498 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 26: SHARE CAPITAL (in HUF mn) Authorized, issued and fully paid: Ordinary shares 31/12/2023 31/12/2022 28,000 28,000 Share capital is the portion of the Bank’s equity that has been obtained by the issue of shares in the corporation to a shareholder, usually for cash. The nominal value of the shares is HUF 100 per shares. All of the shares are ordinary shares representing the same rights to the shareholders. Furthermore, there are no restrictions on the distribution of dividends and the repayment of capital. INTEGRATED ANNUAL REPORT 2023 499 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 27: RETAINED EARNINGS AND RESERVES (in HUF mn) In 2023 dividend of HUF 84,000 million was paid out from the profit of the year 2022, which meant HUF 300 dividend per share payable to the shareholders. In 2024 dividend of HUF 150,000 million are expected to be proposed by the Management from the profit of the year 2023, which means HUF 535.71 dividend per share payable to the shareholders. The retained earnings and reserves according to IFRS contains the retained earnings (HUF 459,037 million and HUF 774,151 million) and reserves (HUF 3,720,285 million and HUF 2,621,064 million) as at 31 December 2023 and 2022, respectively. The reserves include mainly the option reserve, other reserves, the fair value adjustment of financial instruments at fair value through other comprehensive income, share-based payment reserve, fair value of hedge transactions, changes in equity accumulated in the previous years at the subsidiaries and due to consolidation as well as translation of foreign exchange differences. In the Consolidated Financial Statements, the Group recognizes the non-monetary items at historical cost. The difference between the historical cost of the non-monetary items in HUF amount and the translated foreign currencies into the presentation currency using the exchange rate at the balance sheet date, is presented in the shareholders’ equity as a translation difference. The accumulated amounts of exchange differences were HUF 37,600 million and HUF 237,853 million as at 31 December 2023 and 2022, respectively. Retained earnings Profit of previous years generated by the Group that are not distributed to shareholders as dividends. Other reserves The other reserves contain separated reserves due to statutory provisions. Option reserve OTP Bank Plc and MOL Plc entered into a share swap agreement in 16 April 2009, whereby OTP has changed 24,000,000 OTP ordinary shares for 5,010,501 „A series” MOL shares. The amended final maturity of the share swap agreement is 11 July 2027, until which any party can initiate cash or physical settlement of the transaction. Option reserve represents the written put option over OTP ordinary shares that are deducted from equity at the date of OTP-MOL share swap transaction. Share-based payment reserve Share-based payment reserve represents the increase in the equity due to the goods or services were received by the Bank in an equity-settled share-based payment transaction, valued at the fair value of the goods or services received (see details in Note 40). Other comprehensive income Other comprehensive income comprises items of income and expense (including reclassification adjustments) that are not recognized in profit or loss as required or permitted by other IFRSs. Net investment hedge in foreign operations Reserve presented as net investment hedge in foreign operations in the shareholders’ equity is related to SKB Bank, OTP Luxembourg S.à r.l., OTP banka d.d. and Crnogorska komercijalna banka a.d. INTEGRATED ANNUAL REPORT 2023 500 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 27: RETAINED EARNINGS AND RESERVES (in HUF mn) [continued] Changes in equity accumulated in the previous year at the subsidiaries and due to consolidation The accumulated changes at the subsidiaries contain the accumulated gains and losses of the subsidiaries from the first day when they were included in the consolidation process. The changes due to consolidation contain the effect on the result of the eliminations in the consolidation process of the previous years. Retained earnings Capital reserve Option reserve Other reserves Actuarial loss related to employee defined benefits Fair value of financial instruments measured at fair value through other comprehensive income Share-based payment reserve Net investment hedge in foreign operations Profit after income tax Changes in equity accumulated in the previous year at the subsidiaries and due to consolidation Foreign currency translation differences Retained earnings and other reserves 1 31/12/2023 31/12/2022 459,037 52 (55,468) 197,294 144 (33,229) 52,402 (30,113) 988,658 2,562,945 37,600 4,179,322 774,151 52 (55,468) 129,902 544 (107,676) 49,110 (27,405) 346,354 2,047,798 237,853 3,395,215 1See more details in the Consolidated Statement of Comprehensive Income and in the Consolidated statement of Changes in equity on page 8 and 9. Fair value adjustment of securities at fair value through other comprehensive income 31/12/2023 31/12/2022 Balance as at 1 January Change of fair value Deferred tax related to change of fair value Transfer to profit or loss due to derecognition Deferred tax related to transfer to proft or loss Foreign currency translation difference Closing balance Expected credit loss on securities at fair value through other comprehensive income Balance as at 1 January Increase of loss allowance Release of loss allowance Decrease due to sale, derecognition Foreign currency translation difference Closing balance (164,432) 89,047 (12,725) 368 (54) 1,399 (86,397) (7,653) (180,981) 22,401 1,040 (194) 955 (164,432) 31/12/2023 31/12/2022 39,625 8,491 (8,137) (2,527) (2,879) 34,573 6,710 40,664 (11,391) (43) 3,685 39,625 INTEGRATED ANNUAL REPORT 2023 501 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 27: RETAINED EARNINGS AND RESERVES (in HUF mn) [continued] Fair value changes of equity instruments at fair value through other comprehensive income Balance as at 1 January Change of fair value Deferred tax related to change of fair value Transfer to retained earnings due to derecognition Foreign currency translation difference Closing balance Net investment hedge in foreign operations Balance as at 1 January Change of fair value on hedging item Closing balance 31/12/2023 31/12/2022 17,131 6,672 (947) (3,978) (283) 18,595 12,633 5,394 (1,282) - 386 17,131 31/12/2023 31/12/2022 (27,405) (2,708) (30,113) (27,405) - (27,405) Actuarial loss related to defined employee benefits 31/12/2023 31/12/2022 Balance as at 1 January Change of actuarial loss related to employee benefits Deferred tax related to change of actuarial loss related to employee benefits Foreign currency translation difference Closing balance 544 (350) (8) (42) 144 (471) 1,097 (43) (39) 544 Foreign currency translation difference 31/12/2023 31/12/2022 Balance as at 1 January Change of foreign currency translation Closing balance 237,853 (200,253) 37,600 58,164 179,689 237,853 INTEGRATED ANNUAL REPORT 2023 502 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 28: TREASURY SHARES (in HUF mn) Nominal value (Ordinary shares) Carrying value at acquisition cost 31/12/2023 31/12/2022 1,267 120,489 1,132 106,862 The changes in the carrying value of treasury shares are due to repurchase and sale transactions on market authorised by the General Assembly. Change in number of shares: Number of shares as at 1 January Additions Disposals Closing number of shares Change in carrying value: Balance as at 1 January Additions Disposals Closing balance 31/12/2023 31/12/2022 11,318,096 3,948,338 (2,599,664) 12,666,770 10,906,881 1,801,256 (1,390,041) 11,318,096 31/12/2023 31/12/2022 106,862 39,818 (26,191) 120,489 106,941 16,268 (16,347) 106,862 INTEGRATED ANNUAL REPORT 2023 503 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 29: NON-CONTROLLING INTEREST (in HUF mn) Balance as at 1 January Increase due to business combination Non-controlling interest included in net profit for the period Dividend paid to non-controlling interest Purchase of non-controlling interest Foreign currency translation difference Closing balance 31/12/2023 31/12/2022 5,959 3,149 1,801 (2,118) (159) (672) 7,960 6,198 - 727 - (886) (80) 5,959 The non-controlling interest is not significant in respect of the whole OTP Group. INTEGRATED ANNUAL REPORT 2023 504 OTP BANK NOTE 30: INTEREST INCOME, INCOME SIMILAR TO INTEREST INCOME AND EXPENSE (in HUF mn) IFRS REPORT (CONSOLIDATED) Interest income calculated using the effective interest method from / on loans securities at amortized cost finance lease receivables securities at fair value through other comprehensive income banks and balances with the National Banks placements with other banks liabilities (negative interest expense) repo receivables Subtotal Income similar to interest income from swap deals related to credit institutions loans mandatorily at fair value through profit or loss swap deals related to clients rental income non-trading instruments mandatorily at fair value through profit or loss Subtotal Total interest income and incomes similar to interest income Interest expense due to / from / on swaps related to banks, National Governments and to deposits from the National Banks deposits from customers swaps related to deposits from customers banks, National Governments and on deposits from the National Banks issued securities subordinated and supplementary bonds and loans financial assets (negative interest income) depreciation of assets subject to operating lease and investment properties leases repo liabilities other Total interest expense Year ended 31 December 2023 Year ended 31 December 2022 1,348,528 242,256 100,749 55,320 354,208 195,921 684 17,011 2,314,677 390,648 92,117 138,567 12,255 - 633,587 909,540 139,445 74,994 53,078 62,120 161,938 20,483 4,261 1,425,859 344,070 54,036 68,123 9,264 54 475,547 2,948,264 1,901,406 Year ended 31 December 2023 Year ended 31 December 2022 512,481 481,807 278,907 76,465 116,628 32,565 11,443 5,313 2,970 40,398 2,581 1,561,558 369,804 254,424 128,153 33,682 27,838 8,986 11,775 5,141 2,296 31,006 1,433 874,538 INTEGRATED ANNUAL REPORT 2023 505 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 31: LOSS ALLOWANCES / IMPAIRMENT / PROVISIONS (in HUF mn) Loss allowance on loans Loss allowance for the period Release of loss allowance from this: impairment gain Income from loan recoveries Income from recoveries exceeding the gross loans Impairment gain Income from provisions on loans before OTP acquisition Income from recoveries of written-off, but legally existing loans Change in the fair value attributable to changes in the credit risk of loans mandatorily measured at fair value through profit of loss Loss allowance on finance lease Release of loss allowance on finance lease (Release of loss allowance ) / Loss allowance on due from banks, balances with National Banks, on placements and on repo receivables Allowance for the period Release of allowance (Release of loss allowance) / Loss allowance on securities at fair value through other comprehensive income and on securities at amortized cost Allowance for the period Release of allowance (Release of impairment) / Provision for impairment of intangible , tangible assets subject to operating lease and of investment properties Impairment for the period Release of impairment (Release of) / Provision for commitments and guarantees given Provision for the period Release of provision Loss allowances / Impairment and provisions Year ended 31 December 2023 Year ended 31 December 2022 714,784 (561,813) 10,336 (39,948) (11,015) (20,022) (816) 644,137 (457,361) 9,517 (65,514) (6,899) (50,202) (1,581) (8,095) (6,832) 91 35,494 (37,150) 111,458 20,286 (22,430) (2,144) 19,366 (28,197) (8,831) 62 (1,394) (1,332) 104,871 (124,741) (19,870) 79,281 (13,346) 48,533 (25,020) 131,429 46,811 (46,427) 384 77,027 (16,266) 60,761 1,389 (185) 1,204 97,221 (91,304) 5,917 199,695 INTEGRATED ANNUAL REPORT 2023 506 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 32: NET PROFIT FROM FEES AND COMMISSIONS (in HUF mn) Income from fees and commissions Year ended 31 December 2023 Year ended 31 December 2022 Fees and commissions related to lending1 45,741 41,452 Deposit and account maintenance fees and commissions Fees and commissions related to the issued bank cards Currency exchange gains and losses Fees related to cash withdrawal Fees and commissions related to security trading Fees and commissions related to fund management Insurance fee income Other Fees and commissions from contracts with customers Total 291,530 164,161 120,693 68,826 35,545 47,445 21,727 65,641 815,568 861,309 247,625 132,710 102,936 61,272 32,172 29,906 19,196 49,597 675,414 716,866 1 Fees and commissions related to lending aren’t included in the effective interest rate calculation due to their nature. Expense from fees and commissions Year ended 31 December 2023 Year ended 31 December 2022 Fees and commissions related to issued bank cards Interchange fees Fees and commissions paid on loans Fees and commissions related to deposits Cash withdrawal transaction fees Fees and commissions related to security trading Insurance fees Fees and commissions related to collection of loans Postal fees Money market transaction fees and commissions Other agent fee Other Total Net profit from fees and commissions 66,747 36,386 9,638 10,501 7,824 7,004 1,737 705 4,965 739 1,684 21,386 169,316 691,993 53,983 28,385 8,865 9,445 5,292 4,230 1,576 985 576 333 1,912 16,793 132,375 584,491 INTEGRATED ANNUAL REPORT 2023 507 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 33: GAINS AND LOSSES BY TRANSACTIONS (in HUF mn) Gains and losses by transactions Gain by transactions Loss by transactions Gain from derecognition of loans, finance lease Gain by transactions Loss by transactions Loss from derecognition of securities and other receivables at amortized cost Loss from derecognition of financial assets at amortized cost Year ended 31 December 2023 Year ended 31 December 2022 4,972 (3,629) 1,343 1,110 (19,635) (18,525) (17,182) 6,809 (3,254) 3,555 41 (5,169) (5,128) (1,573) Derecognition of financial assets is mainly related to sale transactions both in case of securities and loans due to better investment options related to short-term opportunities on the market. Foreign exchange result consists of revaluation difference from converting assets and liabilities in foreign currencies into the presentation currency of the consolidation financial statements. Gains and losses by transactions Gain by transactions Loss by transactions Fx gain / (loss) on securities at fair value through profit or loss Gain by transactions Loss by transactions Fx gain / (loss) on derecognition of investment in subsidiaries, associates Gain by transactions Loss by transactions Fx loss on securities at fair value through other comprehensive income Gain / (Loss) on securities, net Gains and losses by transactions Gain by transactions Loss by transactions Gain on non-trading securities mandatorily at fair value through profit or loss Gain by transactions Loss by transactions Gain / (Loss) on loans mandatorily at fair value through profit or loss (adjustment resulting from change in market factors) Gain by transactions Loss by transactions (Loss) / Gain on financial assets and liabilities designated at fair value through profit or loss Fair value adjustment on financial instruments measured at fair value through profit or loss Year ended 31 December 2023 Year ended 31 December 2022 18,497 (10,784) 7,713 1,478 (687) 791 1,175 (2,396) (1,221) 7,283 16,477 (19,645) (3,168) - (323) (323) 4,502 (5,516) (1,014) (4,505) Year ended 31 December 2023 Year ended 31 December 2022 8,875 (635) 8,240 115,152 (21,571) 93,581 766 (7,974) (7,208) 94,613 4,033 (3,768) 265 50,693 (60,234) (9,541) 7,809 (2,577) 5,232 (4,044) INTEGRATED ANNUAL REPORT 2023 508 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 33: GAINS AND LOSSES BY TRANSACTIONS (in HUF mn) [continued] Gains and losses by transactions Gain by transactions Loss by transactions (Loss) / Gain from fx swap, swap and option deals Gain by transactions Loss by transactions Gain / (Loss) from option deals Gain by transactions Loss by transactions Gain from commodities deals Gain by transactions Loss by transactions Gain / (Loss) from futures deals Net results on derivative instruments and hedge relationships Year ended 31 December 2023 Year ended 31 December 2022 85,387 (104,061) (18,674) 6,569 (6,554) 15 501,377 (497,715) 3,662 2,633 (396) 2,237 (12,760) 138,675 (136,366) 2,309 4,156 (5,082) (926) 148,699 (132,968) 15,731 752 (1,506) (754) 16,360 Gains and losses attributable to the hedged risk on the hedged item and on the hedging instruments and ineffectiveness in case of fair value hedge on amortised cost line items are as follows: Fair value hedge Hedged items Hedging instrument Hedge effectiveness 31/12/2023 31/12/2022 (15,433) 2,855 (12,578) 6,750 (9,352) (2,602) INTEGRATED ANNUAL REPORT 2023 509 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 34: OTHER OPERATING INCOME AND EXPENSES AND OTHER ADMINISTRATIVE EXPENSES (in HUF mn) Other operating income Year ended 31 December 2023 Year ended 31 December 2022 Income from agricultural activity Income from tourism activity Gains on transactions related to property activities Rental income Income from computer programming Fair value adjustment of biological assets and agricultural produce Income from written-of receivable Income from air passenger transport Gains on transactions related to insurance activity Non-repayable assets received Negative goodwill due to acquisition Other income from non-financial activities Total 72,323 3,911 7,195 2,780 1,563 (4,874) 4,163 1,958 1,915 531 198,361 34,441 324,267 62,809 23,197 5,232 2,175 1,250 (1,939) 3,727 1,863 1,369 447 3,784 21,016 124,930 Other operating expenses Expense related to agricultural activity Provision for off-balance sheet commitments and contingent liabilities Financial support for sport association and organization of public utility Expenses related to tourism activity Loss allowance and loan losses on other financial assets (Release of impairment) / Impairment on investments1 Non-repayable assets contributed Impairment on tangible and intangible assets Impairment and loan losses on other non-financial assets and assets measured under IAS 2 Operating expenses of assets subject to operating lease and investment property Other Other expenses from non-financial activities Other costs Total 1 See details in Note 12. Year ended 31 December 2023 Year ended 31 December 2022 47,780 13,494 14,475 - 8,919 (21) 885 5,620 1,312 1,252 16,854 6,711 10,143 110,570 45,612 1,421 16,370 20,868 13,065 898 1,339 627 2,001 883 22,658 5,379 17,279 125,742 INTEGRATED ANNUAL REPORT 2023 510 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 34: OTHER OPERATING INCOME AND EXPENSES AND OTHER ADMINISTRATIVE EXPENSES (in HUF mn) [continued] Other administrative expenses Personnel expenses Wages Taxes related to personnel expenses Other personnel expenses Subtotal Depreciation, amortization of tangible, intangible assets, right-of-use assets 2 Other administrative expenses Taxes, other than income tax 3 Services Professional fees Fees payable to authorities and other fees Advertising Administration expenses Rental fees Subtotal Total Year ended 31 December 2023 Year ended 31 December 2022 367,910 58,267 52,519 478,696 288,286 48,334 41,108 377,728 111,996 101,125 165,632 182,393 27,935 58,949 26,067 16,685 5,984 483,645 1,074,337 193,543 142,259 21,807 52,631 19,084 16,721 5,118 451,163 930,016 2 See details in Note 13 and Note 36. 3 Special tax of financial institutions was paid by the Group in the amount of HUF 56,572 million for the year ended 31 December 2023 and HUF 99,974 million for the year ended 31 December 2022, recognized as an expense thus decreased the corporate tax base. For the year ended 31 December 2023 financial transaction duty was paid by the Bank in the amount of HUF 97,704 million while for the year ended 31 December 2022 the same duty was HUF 88,642 million. Ernst & Young Audit Ltd. OTP – annual audit – separate financial statements OTP – annual audit – consolidated financial statements Other audit services based on statutory provisions to OTP Group members Other services providing assurance Other non-audit services Total Ernst & Young Network Audit based on statutory provisions Other services providing assurance Tax consulting services Other non-audit services Total Year ended 31 December 2023 Year ended 31 December 2022 In thousand EUR 573 923 1,184 1,088 550 4,318 458 738 1,120 1,805 426 4,547 Year ended 31 December 2023 Year ended 31 December 2022 In thousand EUR 3,648 - 88 945 4,681 2,354 - 209 1,015 3,578 INTEGRATED ANNUAL REPORT 2023 511 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 35: INCOME TAXES (in HUF mn) The Group is presently liable for income tax at rates between 9% and 35% of taxable income. Deferred tax is calculated at the income tax rate of 9% in Hungary and Montenegro, 10% in Bulgaria, 12% in Moldova, 15% in Serbia and Albania, 16% in Romania, 18% in Ukraine and Croatia, 19% in Slovenia, 20% in Russia and Uzbekistan, 25.5% in the Netherlands and 35% in Malta. The breakdown of the income tax expense is: Current tax expense Deferred tax income Total A reconciliation of the net deferred tax asset/liability is as follows: Balance as at 1 January Deferred tax (expense) / income in profit or loss Deferred tax (liability) / receivable related to items recognized directly in equity and in Comprehensive Income Due to acquisition of subsidiary Assets held for sale Foreign currency translation difference Closing balance A breakdown of the deferred tax assets are as follows: Loss allowance on granted loans Provision for off-balance sheet commitments and contingent liabilities, derivative financial instruments Securities at amortized cost Difference in depreciation of tangible assets Fair value adjustment of non-trading instruments mandatorily at fair value though profit or loss Fair value adjustment of derivative financial instruments Provision on other financial, non-financial liabilities Difference in accounting for leases Fair value adjustment of securities at fair value through other comprehensive income Unused tax allowance Loss allowance / impairment on other financial, non-financial assets Tax accrual caused by negative taxable income Difference in depreciation of right-of-use assets Loss allowance on investment Interbank placements and receivables Fair value adjustment of securities at fair value through profit or loss Difference in accounting for investment properties Issued securities Amounts unenforceable by tax law Other Deferred tax asset 31/12/2023 31/12/2022 185,055 4,423 189,478 90,931 (32,331) 58,600 31/12/2023 31/12/2022 35,327 (4,423) (10,072) 12,034 (394) (5,444) 27,028 (8,936) 32,286 14,591 - - (2,614) 35,327 31/12/2023 31/12/2022 46,155 13,244 5,145 589 1,377 92 6,904 1,574 12 2,824 - 2,457 24,511 189 74 90 2,630 7 38 43 1,204 95,915 7,668 8 1,304 214 7,227 564 430 7,563 12,103 159 19,744 564 84 - 4,023 51 - 32 477 75,459 INTEGRATED ANNUAL REPORT 2023 512 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 35: INCOME TAXES (in HUF mn) [continued] A breakdown of the deferred tax liabilities are as follows: Difference in depreciation of tangible assets Fair value adjustment of securities at fair value through other comprehensive income Fair value adjustment of securities at fair value through profit or loss Loss allowance on investment Fair value adjustment of non-trading instruments mandatorily at fair value though profit or loss Securities at amortized cost Provision for off-balance sheet commitments and contingent liabilities, derivative financial instruments Loss allowance on granted loans Interbank placements and receivables Unused tax allowance Loss allowance / impairment on other financial, non-financial assets Repurchase agreement and security lending Provision on other financial, non-financial liabilities Difference in accounting for investment properties Issued securities Difference in accounting for leases Difference in depreciation of right-of-use assets Other Deferred tax liabilities 31/12/2023 31/12/2022 (10,873) (10,944) (5,189) (2) (1,673) (312) (3,580) (649) (1,487) (1,196) (1) (11,011) (36) (917) (748) (298) (1,330) (5) (29,580) (68,887) (4,586) - (1,293) (25) (959) (639) (4,383) (1,269) - (91) (265) - (204) - - (272) (15,202) (40,132) Net deferred tax asset (amount presented in the consolidated statement of financial position) Deferred tax assets Deferred tax liabilities 31/12/2023 31/12/2022 27,028 35,327 55,691 (28,663) 75,421 (40,094) Among deferred tax assets the tax accruals are included the following accruals by entities: Tax accrual caused by negative 31/12/2023 31/12/2022 taxable income OTP Bank OTP Real Estate Leasing Ltd. Nagisz Ltd. Nagisz Ltd. Nagisz Ltd. Nova KBM - 102 - - 56 24,353 24,511 19,424 142 55 56 67 - 19,744 Date until it can be used 31 December 2027 31 December 2030 31 December 2025 31 December 2026 31 December 2030 no time limit Residual tax loss for which the Nova KBM has not made deferred tax assets amounts to HUF 409,628 million, so the unrecognized deferred tax assets amount to HUF 90,118 million as at 31 December 2023. Tax losses can be carried forward indefinitely in accordance with the Slovenian Corporate Income Tax Act. INTEGRATED ANNUAL REPORT 2023 513 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 35: INCOME TAXES (in HUF mn) [continued] A reconciliation of the income tax income / expense is as follows: Profit before income tax Income tax expense at statutory tax rates Income tax adjustments due to permanent differences are as follows: 31/12/2023 31/12/2022 1,201,183 174,872 377,678 53,933 Deferred use of tax allowance Tax effect of transaction costs related to share-based payment - (12,102) recognized directly in shareholders' equity Reversal of statutory general provision Foreign withholding tax Permanent differences from unused tax losses Amounts unenforceable by tax law Use of tax allowance in the current year Other Income tax expense Effective tax rate Business tax and innovation contribution Total income tax expense Net current tax liability (amount presented in the consolidated statement of financial position) Current income tax receivables Current income tax payable Global minimum tax 312 (9) 7,218 (9,073) 55 989 (12,304) 162,060 15.77% 27,418 189,478 267 (5) - (1,894) 61 (23) (3,455) 36,782 15.52% 21,818 58,600 31/12/2023 31/12/2022 (62,175) (23,216) 7,773 (69,948) 5,650 (28,866) The global minimum tax legislation has been enacted, or substantively enacted, in certain jurisdictions the Group operates, mainly in the EU Member States. The Group is in scope of the global minimum tax legislation. The legislation will be effective for the Group’s financial year beginning 1 January 2024 and introduces a minimum rate of effective taxation of 15%. From an accounting perspective, it is unclear if the global minimum tax rules create additional temporary differences, whether to remeasure deferred taxes for the global minimum tax rules and which tax rate to use to measure deferred taxes. In response to this uncertainty, IAS 12 ‘Income taxes’ has been amended to introduce a mandatory temporary exception to the requirements of IAS 12. Under the mandatory temporary exception, a company does not recognize or disclose information about deferred tax assets and liabilities related to the global minimum tax rules. The Group applied the temporary exception for the year-ended 31 December 2023. The Group has performed an assessment of the Group’s potential exposure to top-up tax payable under the global minimum tax rules. INTEGRATED ANNUAL REPORT 2023 514 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 35: INCOME TAXES (in HUF mn) [continued] Global minimum tax [continued] The assessment of the potential exposure to top-up tax is based on the most recent information available regarding the financial performance of the group entities in the Group. Based on the assessment, the Group has identified potential exposure to top-up tax in respect of profits earned in Bulgaria, Hungary, Moldova and Serbia. The potential exposure comes from the constituent entities in these jurisdictions where the expected global minimum tax effective tax rate might be below 15% based on the currently available information. The global minimum tax rate might be lower in these jurisdictions mainly due to the low statutory domestic tax rate. As for Hungary, the estimation of the global minimum tax effective tax rate is complex for the following reasons. In Hungary, the most relevant taxes determining the global minimum tax effective tax rate are corporate income tax, local business tax and innovation contribution. The taxable income for local business tax and innovation contribution (with a combined statutory tax rate of 2.3%) purposes is significantly higher than the taxable income for corporate income tax purposes due to the scope (and hence, the amount) of deductible expenses under local business tax and innovation contribution being more limited than under corporate income tax. The proportion of taxable income for local business tax and innovation contribution and corporate income tax, respectively, may vary year by year to a significant extent making the estimation of the global minimum tax effective tax rate complex. The global minimum tax rate in Hungary is expected to fluctuate around 15%, in some years potentially being under 15%. Had the global minimum tax legislation been effective for the current year ending 31 December 2023, the Group’s IFRS effective tax rate adjusted to include the estimated top-up taxes would have been approximately 16.93%, 1.16 percentage point higher than the reported effective tax rate under IFRS of 15.77%. The increase in the effective tax rate under IFRS for the Group is driven by top up taxes arising on profits earned in Bulgaria, Hungary, Moldova and Serbia (estimated top-up tax for Bulgaria: HUF 11,100 million, Hungary: HUF 2,000 million, Moldova: HUF 450 million and Serbia: HUF 300 million). In respect of Hungary, the one-off income from the changes in the fair value of the OTP Bank Plc shares held by the OTP Bank Employee Partial Ownership Plan Organization was excluded from the global minimum tax calculation. INTEGRATED ANNUAL REPORT 2023 515 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 36: LEASES (in HUF mn) The Group as a lessee: Right-of-use assets by class of underlying assets as at 31 December 2023: 31/12/2023 Property Office equipment and vehicles Total Depreciation expense of right-of-use assets Additions to right-of-use assets Carrying amount of right-of-use assets at the end of the reporting period 15,094 33,091 69,603 1,226 2,656 5,095 16,320 35,747 74,698 Right-of-use assets by class of underlying assets as at 31 December 2022: 31/12/2022 Property Office equipment and vehicles Total Depreciation expense of right-of-use assets Additions to right-of-use assets Carrying amount of right-of-use assets at the end of the reporting period 17,680 19,416 56,842 328 1,931 2,095 18,008 21,347 58,937 The total cash outflow for leases was HUF 40,746 million as at 31 December 2023 and HUF 31,872 million as at 31 December 2022. The Group mainly leases real estates, a significant part of its right-of-use assets are related to branch offices, a smaller part to office buildings and office space. Leasing liabilities by maturities: Within one year Over one year Total Lease liabilities by payments: Arising from fixed lease payments Arising from variable lease payments Total 31/12/2023 31/12/2022 12,425 63,888 76,313 13,757 50,021 63,778 31/12/2023 31/12/2022 32,119 44,194 76,313 38,636 25,142 63,778 On 31 December 2023 and 2022 HUF 335 million and HUF 44 million is the lease payment respectively to be paid in the future due to leases not yet commenced to which the Group is committed. The future lease payment not taken into account would be HUF 2,868 million as at 31 December 2023 and would have been HUF 4,220 million as at 31 December 2022 arising from extension options if they had been taken into account. The most typical indexes/rates on which the variable lease payments depend are: Consumer Price Index, Inflation Rate, BUBOR, EURIBOR. INTEGRATED ANNUAL REPORT 2023 516 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 36: LEASES (in HUF mn) [continued] The Group as a lessee [continued]: Amounts recognized in profit and loss 31/12/2023 31/12/2022 Interest expense on lease liabilities Expense relating to short-term leases Expense relating to leases of low value assets Expense relating to variable lease payments not included in the measurement of lease liabilities Income from subleasing right-of-use assets Gains or losses arising from sale and leaseback transactions The Group as a lessor: 2,970 3,753 1,323 4 - - 2,296 3,872 919 - 6 - The Group’s leasing activities are most significant in Hungary, Bulgaria, Slovenia, Croatia and Ukraine. The main activity of the leasing companies is finance leasing. About half of the underlying assets are passenger cars, besides this the Group leases mainly agricultural machinery, commercial vehicles, vessels and construction machinery. The Group manages the risk associated with the rights held in the underlying assets by, inter alia, buy-back agreements, determining the residual values on level lower than future market values and registering pledge on the underlying asset. The Group as a lessor, finance lease: Amounts receivable under finance leases 31/12/2023 31/12/2022 In less than 1 year Between 1 and 2 years Between 2 and 3 years Between 3 and 4 years Between 4 and 5 years More than 5 years Total receivables from undiscounted lease payments Unguaranteed residual values Gross investment in the lease Less: unearned finance income Present value of minimum lease payments receivable Loss allowance Net investment in the lease 527,875 379,355 280,865 186,890 117,878 65,018 1,557,881 68 1,557,949 (223,217) 1,334,732 (45,020) 1,289,712 438,205 391,229 265,744 175,723 175,420 69,877 1,516,198 395 1,516,593 (164,710) 1,351,883 (53,131) 1,298,752 An analysis of the change in the gross values on finance receivables is as follows: Balance as at 1 January Additions due to new contracts Additions due to interest income and amortized fees Decrease due to write-off Decrease due to repossession of the asset Decrease due to sale Assets held for sale Decrease due to early repayment Decrease due to regular lease payment Foreign currency translation difference Closing balance 31/12/2023 31/12/2022 1,351,883 678,107 103,223 (115) (11,259) (2,456) (66,511) (78,856) (589,498) (49,786) 1,334,732 1,212,631 662,694 82,181 (484) (3,616) (1,697) - (77,500) (572,293) 49,967 1,351,883 INTEGRATED ANNUAL REPORT 2023 517 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 36: LEASES (in HUF mn) [continued] The Group as a lessor [continued]: The Group as a lessor, finance lease [continued]: An analysis of the change in the loss allowance on finance receivables is as follows: Balance as at 1 January Loss allowance for the period Release of loss allowance Use of loss allowance Partial write-off Decrease due to sale Assets held for sale Foreign currency translation difference Closing balance 31/12/2023 31/12/2022 53,131 35,494 (37,150) (98) (7) (545) (2,906) (2,899) 45,020 30,003 49,433 (25,020) (319) (516) (61) - (389) 53,131 Result from finance leases 31/12/2023 31/12/2022 Selling profit or loss Finance income on the net investment in the lease Income relating to variable lease payments not included in the measurement of the net investment in the lease - 100,749 - - 78,262 - The Group as a lessor, operating lease: Amounts receivable under operating leases 31/12/2023 31/12/2022 In less than 1 year Between 1 and 2 years Between 2 and 3 years Between 3 and 4 years Between 4 and 5 years More than 5 years Total receivables from undiscounted lease payments 13,464 8,540 7,500 6,187 3,703 1,786 41,180 6,636 6,177 4,782 3,481 2,644 2,173 25,893 Result from operating leases 31/12/2023 31/12/2022 Lease income Therein lease income relating to variable lease payments that do not depend on an index or a rate 15,035 11,439 - - INTEGRATED ANNUAL REPORT 2023 518 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) A financial instrument is any contract that gives rise to a financial asset of one entity and a financial liability or equity instrument of another entity. Financial instruments may result in certain risks to the Group. The most significant risks the Group faces include: 37.1. Credit risk The Group takes on exposure to credit risk which is the risk that a counter-party will be unable to pay amounts in full when due. The Group structures the levels of credit risk it undertakes by placing limits on the amount of risk accepted in relation to one borrower, or banks of borrowers, and to geographical areas and loan types. Such risks are monitored on a periodical basis and are subject to an annual or more frequent review. The exposure to any borrower including banks and brokers is further restricted by sub-limits covering on and off-balance sheet exposures and daily delivery risk limits in relation to trading items such as forward foreign exchange contracts. Actual exposures against limits are monitored daily. Exposure to credit risk is managed through regular analysis of the ability of borrowers and potential borrowers to meet interest and principal repayment obligations and by changing these lending limits when appropriate. Exposure to credit risk is managed by obtaining collateral, corporate and personal guarantees. Defining the expected credit loss on individual and collective basis On individual basis: Individually assessed are the non-retail or non- micro- and small enterprise exposure of significant amount on a stand-alone basis: • exposure in stage 3, • exposure in workout management, • purchased or originated credit-impaired instruments which are in accordance with the conditions mentioned above. The calculation of impairment must be prepared and approved by the risk management functional areas. The calculation, all relevant factors (amortized cost, original and current EIR, contracted and expected cash flows (from business and/or collateral) for the individual periods of the entire lifecycle, other essential information enforced during the valuation) and the criteria thereof (including the factors underlying the classification as stage 3) must be documented individually. The expected credit loss of the exposure equals the difference of the items’ AC (gross book value) on the valuation date and the present value of the receivable's expected cash flows discounted to the valuation date by the exposure's original effective interest rate (EIR) (calculated at the initial recognition, or in the case of variable rate, recalculated due to the last interest rate change). The estimation of the expected future cash flows should be forward looking, it must also contain the effects of the possible change of macroeconomic outlook. At least two scenarios must be used for the estimation of the expected cash flow. It should be at least one scenario in which the entity anticipates that realized cash flows will be significantly different from the contractual cash flows. Probability weights must be allocated to the individual scenarios. The estimation must reflect the probability of the occurrence and non-occurrence of the credit loss, even if the most probable result is the non-occurrence of the loss. INTEGRATED ANNUAL REPORT 2023 519 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.1. Credit risk [continued] Defining the expected credit loss on individual and collective basis [continued] On collective basis: The following exposures are subject to collective assessment: retail exposure irrespective of the amount, • • micro and small enterprise exposures irrespective of the amount, • all other exposure which are insignificant on a stand-alone basis and not part of the workout management, • exposure which are not in stage 3, significant on a stand-alone basis, • purchased or originated credit-impaired instruments which are in accordance with the conditions mentioned above. In the collective impairment methodology credit risk and the change of credit risk can be correctly captured by understanding the risk characteristics of the portfolio. In order to achieve this, the main risk drivers shall be identified and used to form homogeneous segments having similar risk characteristics. The segmentation is expected to stay stable from month to month, however a regular (at least yearly) revision of the segmentation process should be set up to capture the change of risk characteristics. The segmentation must be performed separately for each parameter, since in each case different factors may have relevance. The Bank's Headquarter Group Reserve Committee stipulates the guidelines related to the collective impairment methodology at group level. In addition, it has right of agreement in respect of the risk parameters (PD -probability of default, LGD - loss given default, EAD – exposure at default) and segmentation criteria proposed by the group members. The review of the parameters must be performed at least annually, and the results should be approved by the Group Reserve Committee. Local Risk Managements are responsible for parameter estimations / updates, macroeconomic scenarios are calculated by OTP Bank Headquarter for each subsidiary and each parameter. Based on the consensus proposal of Local Risk Management and OTP Bank Headquarter, the Group Reserve Committee decides on the modification of parameters (all parameters for impairment calculation). At least on a yearly basis the impairment parameters should be back tested as well. The expected loss calculation should be forward looking, including forecasts of future economic conditions. This may be achieved by applying 3-5 different macroeconomic scenarios, which may be integrated in the PD, LGD and EAD parameters. In 2022 in Slovenia and Romania the PD parameter estimation was extended to estimate parameters based on rating categories only. The more granular estimation resulted HUF 4,211 million less impairment in Slovenia, while in Romania the HUF 7,310 million impairment release outcome of the review was netted with a post model adjustment resulting neutral overall effect. During 2023 there were ECL SICR methodological changes in Hungary. The previously used methodology – which was based on rating category changes – was replaced by the advanced, lifetime-based methodology to identify the significant increase in credit risk. The changes resulted HUF 2.8 billion more impairment in 2023. The impact of the SICR methodology changes and parameter updates are presented under Note 11 as part of effect of change in parameters used for loss allowance calculation line item. INTEGRATED ANNUAL REPORT 2023 520 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.1. Credit risk [continued] 37.1.1. Gross values and loss allowance / provision of financial instruments by stages Gross carrying amount and accumulated loss allowance of financial assets at amortized cost and of interest-bearing securities at fair value through other comprehensive income and financial commitments and provision on them by stages as at 31 December 2023: 31/12/2023 Placements with other banks Repo receivables Mortgage loans Loans to medium and large corporates Consumer loans Loans to micro and small enterprises Car-finance loans Municipal loans Loans at amortized cost Finance lease receivable Interest-bearing securities at fair value through other comprehensive income1 Securities at amortized cost Financial assets total Loan commitments given Financial guarantees given Other commitments given Financial liabilities total Gross carrying amount / Notional value Accumulated loss allowance / Provision Stage 1 Stage 2 Stage 3 POCI Total Stage 1 Stage 2 Stage 3 POCI Total Carrying amount / Exposure 1,566,998 223,884 4,083,763 1,569,167 224,477 3,620,661 63 - 432,031 7,186,610 4,533,639 6,052,951 4,073,601 1,157,654 524,459 753,268 641,777 477,476 483,993 573,379 459,343 17,676,533 15,263,928 1,095,039 1,289,712 1,540,980 5,249,272 1,423,021 5,228,599 27,547,379 24,804,231 4,495,101 1,381,657 829,611 6,706,369 4,755,009 1,474,285 864,718 7,094,012 245,532 71,559 24,409 2,455,644 176,856 87,085 12,224 2,731,872 277,346 92,012 34,112 403,470 15 - 93,436 206,352 299,390 93,106 14,946 691 707,921 62,799 30,874 41,097 842,706 11,673 10,222 5,909 27,804 - - 54,751 39,638 11,637 1,569,245 224,477 4,200,879 7,456,595 4,909,087 36,449 596 - 143,071 38 859,080 660,480 484,443 18,570,564 1,334,732 - - 143,109 823 64 1,619 2,506 1,540,980 5,281,920 28,521,918 4,784,943 1,483,955 871,251 7,140,149 2,182 593 18,097 50,361 52,181 8,035 5,050 4,068 137,792 5,331 11,395 17,141 174,434 19,890 6,392 1,860 28,142 55 - 27,882 82,517 89,813 30,768 4,891 2,273 238,144 8,342 258 755 247,554 7,772 2,012 1,388 11,172 10 - 46,945 127,352 227,238 55,620 8,287 626 466,068 31,309 22,920 14,752 535,059 2,007 1,206 2,354 5,567 - - 24,192 9,755 6,216 11,389 475 - 52,027 38 - - 52,065 265 60 931 1,256 2,247 593 117,116 269,985 375,448 105,812 18,703 6,967 894,031 45,020 34,573 32,648 1,009,112 29,934 9,670 6,533 46,137 1 Interest bearing securities at fair value through other comprehensive income are recognized in the Consolidated statement of financial position as at fair value (see in Note 9). Loss allowances for securities at fair value through other comprehensive income that are in Stage 1 and / or in Stage 2 is recognized in the Other comprehensive income. It is included in the accumulated loss allowance of this table showed above. INTEGRATED ANNUAL REPORT 2023 521 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.1. Credit risk [continued] 37.1.1. Gross values and loss allowance / provision of financial instruments by stages [continued] Gross carrying amount and accumulated loss allowance of financial assets at amortized cost and of interest-bearing securities at fair value through other comprehensive income and financial commitments and provision on them by stages as at 31 December 2022: 31/12/2022 Placements with other banks Repo receivables Mortgage loans Loans to medium and large corporates Consumer loans Loans to micro and small enterprises Car-finance loans Municipal loans Loans at amortized cost Finance lease receivable Interest-bearing securities at fair value through other comprehensive income1 Securities at amortized cost Financial assets total Loan commitments given Financial guarantees given Other commitments given Financial liabilities total Gross carrying amount / Notional value Accumulated loss allowance / Provision Stage 1 Stage 2 Stage 3 POCI Total Stage 1 Stage 2 Stage 3 POCI Total Carrying amount / Exposure 1,351,082 41,009 4,433,192 1,354,832 41,250 3,975,636 63 - 373,433 6,824,520 3,199,520 5,912,383 2,879,094 996,292 363,047 594,427 512,580 530,219 460,940 433,316 515,299 16,094,458 14,176,668 1,045,688 1,298,752 1,699,446 4,891,938 1,642,481 4,867,061 25,376,685 23,127,980 3,954,773 1,378,871 509,314 5,842,958 4,191,766 1,447,014 559,224 6,198,004 114,173 82,146 20,229 1,949,320 235,817 28,285 15,141 2,228,626 258,655 80,187 20,394 359,236 24 - 161,684 202,188 388,258 64,383 20,705 746 837,964 70,050 28,680 52,785 989,503 16,660 7,515 34,805 58,980 - - 53,844 25,350 13,495 3,079 1,098 - 96,866 328 - - 97,194 201 1 - 202 1,354,919 41,250 4,564,597 7,136,213 3,643,894 642,575 537,265 536,274 17,060,818 1,351,883 1,699,446 4,934,987 26,443,303 4,230,289 1,466,574 564,513 6,261,376 3,801 241 12,638 64,479 61,424 4,710 5,751 3,187 152,189 4,797 13,754 23,675 198,457 24,124 14,678 2,755 41,557 12 - 23,738 24 - 78,932 100,793 81,256 138,877 294,251 9,136 6,830 2,212 223,965 15,241 1,040 611 240,869 11,285 2,932 904 15,121 32,558 11,199 656 556,473 32,875 24,831 18,763 632,966 3,085 1,950 1,630 6,665 - - 16,097 7,544 7,443 1,744 905 - 33,733 218 - - 33,951 29 - - 29 3,837 241 131,405 311,693 444,374 48,148 24,685 6,055 966,360 53,131 39,625 43,049 1,106,243 38,523 19,560 5,289 63,372 1 Interest bearing securities at fair value through other comprehensive income are recognized in the Consolidated statement of financial position as at fair value (see in Note 9). Loss allowances for securities at fair value through other comprehensive income that are in Stage 1 and / or in Stage 2 is recognized in the Other comprehensive income. It is included in the accumulated loss allowance of this table showed above. INTEGRATED ANNUAL REPORT 2023 522 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.1. Credit risk [continued] 37.1.2. Financial instruments under simplified approach by day-past-due categories 31/12/2023 Without delay < 30 days 31 - 60 days 61 - 90 days > 91 days Closing balance Expected credit loss rate Gross value Loss allowance Net carrying amount 2.69% 114,764 3,082 117,846 2.69% 26,136 703 26,839 3.80% 2,340 89 2,429 6.03% 44.49% 1,029 62 1,091 67,177 29,890 97,067 211,446 33,826 245,272 31/12/2022 Without delay < 30 days 31 - 60 days 61 - 90 days > 91 days Closing balance Expected credit loss rate Gross value Loss allowance Net carrying amount 1.83% 110,040 2,011 112,051 2.16% 26,052 562 26,614 2.43% 2,713 66 2,779 3.05% 47.32% 1,674 51 1,725 55,258 26,149 81,407 195,737 28,839 224,576 INTEGRATED ANNUAL REPORT 2023 523 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.1. Credit risk [continued] 37.1.3. Movement table of gross values on financial instruments Movement of gross values of financial assets at amortized cost and on interest bearing securities at fair value through other comprehensive income and of provision of financial commitments as at 31 December 2023: 31/12/2023 Stage 1 Placements with other banks Repo receivables Loans at amortized cost Finance lease receivables Interest-bearing securities at fair value through other comprehensive income Securities at amortized cost Stage 2 Placements with other banks Repo receivables Loans at amortized cost Finance lease receivables Interest-bearing securities at fair value through other comprehensive income Securities at amortized cost Stage 3 Placements with other banks Repo receivables Loans at amortized cost Finance lease receivables Interest-bearing securities at fair value through other comprehensive income Securities at amortized cost Financial assets subtotal Opening balance 23,127,980 1,354,832 41,250 14,176,668 1,045,688 1,642,481 4,867,061 2,228,626 63 - 1,949,320 235,817 28,285 15,141 989,503 24 - 837,964 70,050 Increases due to origination and acquisition Increase on opening balance Decreases due to payments and derecognition 23,356,461 7,416,490 4,458,449 8,774,565 527,738 798,838 1,380,381 714,891 - - 554,572 72,482 83,167 4,670 190,604 - - 171,781 15,286 3,416,632 381,963 53,911 2,081,887 214,240 55,751 628,880 212,807 - - 176,241 36,313 - 253 27,942 75 - 24,518 3,349 (22,203,492) (7,453,395) (4,337,597) (7,499,976) (597,894) (1,006,842) (1,307,788) (638,272) - - (459,903) (148,456) (21,461) (8,452) (252,740) (84) - (214,793) (25,520) 28,680 52,785 26,346,109 3,480 57 24,261,956 - - 3,657,381 (1,231) (11,112) (23,094,504) Transfers between stages (net) (508,278) - - (496,301) (10,997) Changes due to modifications without derecognition (net) (306,140) - - (306,192) - Decrease due to write-offs Assets held for sale Foreign exchange and other adjustment Closing balance (245) - - (245) - (1,320,012) (4,529) - (938,176) (52,206) (758,675) (126,194) 8,464 (528,302) (31,530) 24,804,231 1,569,167 224,477 15,263,928 1,095,039 - (980) 441,295 - - 436,755 3,560 - 980 66,975 - - 59,541 7,434 - - (8) 52 - 34,021 - - 34,021 - - - 16,888 - - 16,888 - - - (255,231) - - (2,212) - - (2,212) - - - (73,726) - - (73,594) (132) - - (76,183) (39,100) (286,001) (172,079) - - (161,009) (11,070) - - (63,427) - - (60,193) (3,234) (28,159) (52,954) (87,205) - - (72,141) (11,790) (2,906) (368) (59,313) - - (54,191) (4,434) 1,423,021 5,228,599 2,731,872 63 - 2,455,644 176,856 87,085 12,224 842,706 15 - 707,921 62,799 - - (1,555,518) (55) (633) (905,193) 30,874 41,097 28,378,809 INTEGRATED ANNUAL REPORT 2023 524 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.1. Credit risk [continued] 37.1.3. Movement table of gross values on financial instruments [continued] Movement of gross values of financial assets at amortized cost and on interest-bearing securities at fair value through other comprehensive income and of provision of financial commitments as at 31 December 2023 [continued]: 31/12/2023 Opening balance Increases due to origination and acquisition Increase on opening balance Decreases due to payments and derecognition Transfers between stages (net) Changes due to modifications without derecognition (net) Decrease due to write-offs Assets held for sale Foreign exchange and other adjustment Closing balance POCI Placements with other banks Repo receivables Loans at amortized cost Finance lease receivables Interest-bearing securities at fair value through other comprehensive income Securities at amortized cost Financial assets total Loan commitments and financial guarantees 97,194 - - 96,866 328 19,386 - - 19,386 - 41,718 - - 41,366 352 (2,872) - - (2,302) (570) - - 26,443,303 - - 24,281,342 - - 3,699,099 - - (23,097,376) 8 - - 5 3 - - - - - - - - (6,616) - - (6,553) (63) (4,185) - - (4,185) (1,524) - - (1,512) (12) 143,109 - - 143,071 38 - - (255,231) - - (82,799) - - (1,559,703) - - (906,717) - - 28,521,918 given - stage 1 5,842,958 3,472,892 53,896,979 (56,158,534) (152,848) Loan commitments and financial guarantees given - stage 2 359,236 178,252 127,132 (382,733) 138,545 Loan commitments and financial guarantees given - stage 3 58,980 4,908 910 (48,833) 14,304 Loan commitments and financial guarantees given - poci Financial liabilities total 202 6,261,376 2,719 3,658,771 566 54,025,587 (972) (56,591,072) (1) - 3,465 1,149 14 - 4,628 - - - - - - - - - - (198,543) 6,706,369 (18,111) 403,470 (2,479) 27,804 (8) (219,141) 2,506 7,140,149 INTEGRATED ANNUAL REPORT 2023 525 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.1. Credit risk [continued] 37.1.3. Movement table of gross values on financial instruments [continued] Movement of gross values of financial assets at amortized cost and on interest-bearing securities at fair value through other comprehensive income and of provision of financial commitments as at 31 December 2022: Increases due to origination and acquisition Increase on opening balance Decreases due to payments and derecognition Transfers between stages (net) Changes due to modifications without derecognition (net) Decrease due to write-offs Foreign exchange and other adjustment Closing balance 31/12/2022 Stage 1 Placements with other banks Repo receivables Loans at amortized cost Finance lease receivables Interest-bearing securities at fair value through other comprehensive income Securities at amortized cost Stage 2 Placements with other banks Repo receivables Loans at amortized cost Finance lease receivables Interest-bearing securities at fair value through other comprehensive income Securities at amortized cost Stage 3 Placements with other banks Repo receivables Loans at amortized cost Finance lease receivables Interest-bearing securities at fair value through other comprehensive income Securities at amortized cost Financial assets subtotal Opening balance 20,342,780 1,587,827 61,342 11,666,666 959,361 2,187,835 3,879,749 2,053,839 - - 1,820,486 210,955 1,699 20,699 800,245 28 - 758,273 41,944 14,852,553 5,090,200 739,740 6,965,634 647,071 330,078 1,079,830 839,840 - - 706,756 130,936 557 1,591 99,966 11 - 86,193 9,549 2,438,184 77,646 10,235 1,639,278 279,937 (108,639) 539,727 220,448 - - 135,633 84,815 - - 104,996 - - 73,473 31,085 (14,606,560) (5,427,424) (772,484) (6,165,767) (821,075) (795,353) (624,457) (1,133,030) - - (895,423) (229,505) (1) (8,101) (195,411) (14) - (173,540) (21,614) (459,086) (56) - (315,064) (40,685) (54,819) (48,462) 191,126 63 - 133,003 31,836 25,896 328 267,514 (7) - 181,635 8,829 28,923 48,134 (446) (316,164) - - (316,164) - - - (31,007) - - (31,007) - - - 11,053 - - 11,053 - - - (336,118) (1,565) - - (1,565) - - - (2,921) - - (2,921) - - - (126,429) (4) - (125,059) (1,366) - - (130,915) 877,838 26,639 2,417 703,650 21,079 83,379 40,674 90,331 - - 82,793 6,780 134 624 27,569 10 - 25,936 1,623 - - 995,738 - - 23,196,864 - 4,213 15,792,359 - 438 2,763,628 (243) - (15,935,001) 23,127,980 1,354,832 41,250 14,176,668 1,045,688 1,642,481 4,867,061 2,228,626 63 - 1,949,320 235,817 28,285 15,141 989,503 24 - 837,964 70,050 28,680 52,785 26,346,109 526 INTEGRATED ANNUAL REPORT 2023 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.1. Credit risk [continued] 37.1.3. Movement table of gross values on financial instruments [continued] Movement of gross values of financial assets at amortized cost and on interest-bearing securities at fair value through other comprehensive income and of provision of financial commitments as at 31 December 2022 [continued]: 31/12/2022 Opening balance Increases due to origination and acquisition Increase on opening balance Decreases due to payments and derecognition Transfers between stages (net) Changes due to modifications without derecognition (net) Decrease due to write-offs Foreign exchange and other adjustment Closing balance POCI Placements with other banks Repo receivables Loans at amortized cost Finance lease receivables Interest-bearing securities at fair value through 100,123 - - 99,752 371 5,230 - - 5,184 46 2,697 - - 2,325 372 (7,353) - - (6,865) (488) other comprehensive income Securities at amortized cost Financial assets total - - 23,296,987 - - 15,797,589 - - 2,766,325 - - (15,942,354) 446 - - 426 20 - - - 22 - - 22 - (6,646) - - (6,608) (38) - - (336,096) - - (137,561) 2,675 - - 2,630 45 - - 998,413 97,194 - - 96,866 328 - - 26,443,303 Loan commitments and financial guarantees given - stage 1 5,680,638 2,790,609 14,020,246 (16,759,280) (164,405) Loan commitments and financial guarantees given - stage 2 207,874 178,600 106,136 (288,999) 138,354 Loan commitments and financial guarantees given - stage 3 Loan commitments and financial guarantees given - poci Financial liabilities total 27,528 20,161 7,797 (23,934) 26,044 218 5,916,258 3 2,989,373 9 14,134,188 (67) (17,072,280) 7 - 49,279 5,335 (178) - 54,436 - 225,871 5,842,958 (11) (1) - (12) 11,947 1,563 32 239,413 359,236 58,980 202 6,261,376 INTEGRATED ANNUAL REPORT 2023 527 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.1. Credit risk [continued] 37.1.4. Movement table of loss allowance / provision on financial instruments Movement of loss allowance on financial assets at amortized cost and on interest-bearing securities at fair value through other comprehensive income and of provision of financial commitments as at 31 December 2023: 31/12/2023 Opening balance Increases due to origination and acquisition Decreases due to derecognition Transfers between stages (net) Changes due to change in credit risk (net) Stage 1 Placements with other banks Repo receivables Loans at amortized cost Finance lease receivables Interest-bearing securities at fair value through other comprehensive income Securities at amortized cost Stage 2 Placements with other banks Repo receivables Loans at amortized cost Finance lease receivables Interest-bearing securities at fair value through other comprehensive income Securities at amortized cost Stage 3 Placements with other banks Repo receivables Loans at amortized cost Finance lease receivables Interest-bearing securities at fair value through other comprehensive income Securities at amortized cost Loss allowance on financial assets subtotal 198,457 3,801 241 152,189 4,797 13,754 23,675 240,869 12 - 223,965 15,241 1,040 611 632,966 24 - 556,473 32,875 182,142 21,893 28,013 120,934 2,665 5,346 3,291 63,850 - - 56,062 2,774 4,603 411 62,579 1 - 52,104 10,474 (50,688) (10,716) (12,536) (24,021) (760) (2,384) (271) (26,201) - - (20,246) (404) (5,266) (285) (65,642) - - (61,111) (1,507) 24,831 18,763 1,072,292 - - 308,571 (413) (2,611) (142,531) (120,176) - - (118,838) (1,255) - (83) 59,380 - - 59,297 - - 83 60,796 - - 59,541 1,255 - - - (7,185) (13,863) (15,120) 34,649 838 (5,302) (8,387) (65,542) 147 - (57,563) (8,052) (19) (55) 5,297 50 - 13,856 (8,268) (1) (340) (67,430) Changes due to modifications without derecognition (net) (3,832) - - (3,832) - - - 6,335 - - 6,335 - - - 2,207 - - 2,207 - - - 4,710 Decrease in loss allowance account due to write-offs Assets held for sale (137) - - (137) - - - (1,131) - - (1,131) - - - (67,994) - - (67,862) (132) - - (69,262) (11,421) (12) - (10,089) (683) - (637) (16,538) - - (15,806) (732) - - (35,475) - - (33,984) (1,491) - - (63,434) Foreign exchange and other adjustment (12,726) 1,079 (5) (13,063) (271) (19) (447) (13,468) (104) - (12,769) (485) (100) (10) (59,675) (65) - (55,156) (1,897) (1,497) (1,060) (85,869) Closing balance 174,434 2,182 593 137,792 5,331 11,395 17,141 247,554 55 - 238,144 8,342 258 755 535,059 10 - 466,068 31,309 22,920 14,752 957,047 INTEGRATED ANNUAL REPORT 2023 528 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.1. Credit risk [continued] 37.1.4. Movement table of loss allowance / provision on financial instruments [continued] Movement of loss allowance on financial assets at amortized cost and on interest-bearing securities at fair value through other comprehensive income and of provision of financial commitments as at 31 December 2023 [continued]: 31/12/2023 Opening balance Increases due to origination and acquisition Decreases due to derecognition Transfers between stages (net) Changes due to change in credit risk (net) Changes due to modifications without derecognition (net) Decrease in loss allowance account due to write-offs Assets held for sale Foreign exchange and other adjustment Closing balance POCI Placements with other banks Repo receivables Loans at amortized cost Finance lease receivables Interest-bearing securities at fair value through other comprehensive income Securities at amortized cost Loss allowance on financial assets total Loan commitments and financial guarantees given - stage 1 Loan commitments and financial guarantees given - stage 2 Loan commitments and financial guarantees given - stage 3 Loan commitments and financial guarantees given - poci Provision on financial liabilities total 33,951 - - 33,733 218 - - 1,106,243 41,557 15,121 6,665 29 63,372 - - - - - (2,603) - - (2,302) (301) - - 308,571 - - (145,134) - - - - - - - - 17,029 - - 16,825 204 - - (50,401) 16,878 (8,107) (12,482) (4,418) 2,686 852 832 21,248 (4,336) (1,499) (34) (13,976) 9,186 3,296 - - (11,278) (3,388) 430 (18,654) - - - - - - - 4,710 4 307 9 - 320 (3,702) - - (3,639) (63) - - (72,964) (1,476) - - (1,476) - - - (64,910) 8,866 - - 8,886 (20) 52,065 - - 52,027 38 - - (77,003) - - 1,009,112 - - - - - - - - - - (5,290) 28,142 (514) (368) (1) (6,173) 11,172 5,567 1,256 46,137 INTEGRATED ANNUAL REPORT 2023 529 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.1. Credit risk [continued] 37.1.4. Movement table of loss allowance / provision on financial instruments [continued] Movement of loss allowance on financial assets at amortized cost and on interest-bearing securities at fair value through other comprehensive income and of provision of financial commitments as at 31 December 2022: 31/12/2022 Opening balance Increases due to origination and acquisition Decreases due to derecognition Transfers between stages (net) Changes due to change in credit risk (net) Stage 1 Placements with other banks Repo receivables Loans at amortized cost Finance lease receivables Interest-bearing securities at fair value through other comprehensive income and securities at amortized cost Stage 2 Placements with other banks Repo receivables Loans at amortized cost Finance lease receivables Interest-bearing securities at fair value through other comprehensive income and securities at amortized cost Stage 3 Placements with other banks Repo receivables Loans at amortized cost Finance lease receivables Interest-bearing securities at fair value through other comprehensive income and securities at amortized cost Loss allowance on financial assets subtotal 142,432 2,966 290 120,389 4,432 14,355 208,240 - - 195,632 11,140 1,468 506,842 28 - 492,571 14,243 - 857,514 138,017 34,558 4,457 93,238 2,647 3,117 52,749 - - 42,790 6,646 3,313 72,119 11 - 34,977 12,732 (43,066) (11,574) (389) (28,281) (1,105) (1,717) (24,038) - - (22,408) (1,630) - (52,134) (14) - (49,466) (2,654) (120,475) (1,345) - (101,521) 1,668 (19,277) 9,927 1,345 - 12,796 (4,296) 82 110,548 - - 88,725 2,628 24,399 262,885 - (119,238) 19,195 - 71,441 (20,902) (1,044) 56,228 (3,384) 40,543 (26,352) (1,518) - (23,558) 2,102 (3,378) 69,855 (121) - 67,932 3,374 (1,330) 114,944 Changes due to modifications without derecognition (net) (4,547) - - (4,576) 29 - 6,158 - - 6,174 (16) - 743 - - 743 - Decrease in loss allowance account due to write-offs (88) - - (88) - (959) - - (959) - - (124,057) (4) - (122,687) (1,366) Foreign exchange and other adjustment 14,743 98 (3,073) 16,800 510 408 15,144 185 - 13,498 1,295 166 49,050 124 - 43,678 3,918 Closing balance 198,457 3,801 241 152,189 4,797 37,429 240,869 12 - 223,965 15,241 1,651 632,966 24 - 556,473 32,875 - 2,354 - (125,104) 1,330 78,937 43,594 1,072,292 INTEGRATED ANNUAL REPORT 2023 530 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.1. Credit risk [continued] 37.1.4. Movement table of loss allowance / provision on financial instruments [continued] Movement of loss allowance on financial assets at amortized cost and on interest-bearing securities at fair value through other comprehensive income and of provision of financial commitments as at 31 December 2022 [continued]: 31/12/2022 Opening balance Increases due to origination and acquisition Decreases due to derecognition Transfers between stages (net) Changes due to change in credit risk (net) Changes due to modifications without derecognition (net) Decrease in loss allowance account due to write-offs Foreign exchange and other adjustment Closing balance POCI Placements with other banks Repo receivables Loans at amortized cost Finance lease receivables Interest-bearing securities at fair value through other comprehensive income and securities at amortized cost Loss allowance on financial assets total Loan commitments and financial guarantees given - stage 1 Loan commitments and financial guarantees given - stage 2 Loan commitments and financial guarantees given - stage 3 Loan commitments and financial guarantees given - poci Provision on financial liabilities total 43,590 - - 43,402 188 - - - - (3,534) - - (3,434) (100) - 901,104 - 262,885 - (122,772) - - - - - - - 35,523 10,030 6,409 28 51,990 22,118 (6,033) (10,309) 4,024 1,975 5 28,122 (2,236) (619) (9) (8,897) 6,939 3,370 - - 6,116 - - 6,098 18 - 121,060 708 (6,070) (4,728) 5 (10,085) (138) - - (138) - - 2,216 (1,368) 302 (156) - (1,222) (6,610) - - (6,572) (38) (5,473) - - (5,623) 150 33,951 - - 33,733 218 - (131,714) - 73,464 - 1,106,243 - (11) (1) - (12) 918 41,557 2,143 15,121 415 6,665 - 3,476 29 63,372 INTEGRATED ANNUAL REPORT 2023 531 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.1. Credit risk [continued] 37.1.5. Loan portfolio by internal ratings 31/12/2023 Internal rating grade Low risk grade (1-4) Medium risk grade (5-7) High risk grade (8-9) Non-performing Total loans at amortized cost Stage 1 10,537,131 5,633,057 172,435 - Gross carrying amount Stage 3 Stage 2 POCI Total 886,493 1,283,637 466,658 - - - - 805,560 4,209 11,427,833 6,970,374 53,680 644,340 5,247 862,749 57,189 and finance lease receivable 16,342,623 2,636,788 805,560 120,325 19,905,296 31/12/2023 Internal rating grade Accumulated loss allowance Stage 1 Stage 2 Stage 3 POCI Total Low risk grade (1-4) Medium risk grade (5-7) High risk grade (8-9) Non-performing Total loans at amortized cost 57,516 58,691 7,074 - 67,598 128,311 54,521 - - - - 516,126 257 9,585 396 38,976 125,371 196,587 61,991 555,102 and finance lease receivable 123,281 250,430 516,126 49,214 939,051 31/12/2022 Internal rating grade Low risk grade (1-4) Medium risk grade (5-7) High risk grade (8-9) Non-performing Total loans at amortized cost Stage 1 9,947,741 5,073,919 200,696 - Gross carrying amount Stage 3 Stage 2 POCI Total 569,504 1,033,413 582,220 - - - - 908,014 3,703 10,520,948 6,143,591 36,259 785,829 2,913 962,333 54,319 and finance lease receivable 15,222,356 2,185,137 908,014 97,194 18,412,701 31/12/2022 Internal rating grade Accumulated loss allowance Stage 1 Stage 2 Stage 3 POCI Total Low risk grade (1-4) Medium risk grade (5-7) High risk grade (8-9) Non-performing Total loans at amortized cost 66,621 82,554 7,811 - 51,998 121,985 65,223 - - - - 589,348 172 6,235 250 27,294 118,791 210,774 73,284 616,642 and finance lease receivable 156,986 239,206 589,348 33,951 1,019,491 INTEGRATED ANNUAL REPORT 2023 532 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.1. Credit risk [continued] 37.1.6. Geographical analysis of the loan portfolio The geographical analysis of the non-qualified and qualified gross loan portfolio at amortized cost, finance lease receivables, placements with other banks and repo receivables and their loss allowances is as follows: Country Hungary Bulgaria Croatia Serbia Slovenia Russia Ukraine Montenegro Uzbekistan Albania Moldova Romania France Germany Belgium Austria Slovakia The Netherlands Gibraltar Switzerland United Kingdom United States of America Luxembourg Poland Italy Ireland Cyprus Denmark Subtotal 31/12/2023 31/12/2022 Gross amount of exposure Loss allowance Gross amount of exposure Loss allowance 5,626,438 3,816,273 2,345,342 2,324,130 2,774,813 1,435,654 408,142 446,091 995,010 392,333 153,566 65,234 167,441 128,158 64,906 34,095 40,899 153,202 9,384 5,668 29,879 146,703 33,109 27,022 32,403 4,155 36 127 242,888 121,488 97,746 70,973 30,370 137,714 85,631 17,541 97,557 18,059 7,171 1,168 543 2,849 240 104 930 2,787 57 76 1,794 485 1,210 857 587 30 15 2 5,955,212 3,537,330 2,279,085 2,127,646 1,200,735 1,053,208 543,159 454,567 - 390,856 171,616 1,326,510 272,848 39,631 38,855 3,182 121,591 101,078 - 63,843 13,833 45,232 3,477 34,012 9,330 5,966 5,311 46 235,946 159,412 102,039 70,779 14,627 187,610 124,859 22,421 - 16,660 11,181 65,646 1,171 525 134 31 545 1,864 - 3,138 1,336 205 1,085 987 235 116 217 7 21,660,213 940,872 19,798,159 1,022,776 INTEGRATED ANNUAL REPORT 2023 533 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.1. Credit risk [continued] 37.1.6. Geographical analysis of the loan portfolio [continued] Country Czech Republic Canada Australia Greece Turkey Spain Israel Bosnia and Herzegovina Sweden Norway Saudi Arabia United Arab Emirates Egypt Kazakhstan Latvia Other1 Subtotal Total 31/12/2023 31/12/2022 Gross amount of exposure Loss allowance Gross amount of exposure Loss allowance 1,153 164 76 1,440 1,953 20,137 1,080 1,401 374 4,808 - 28 693 218 44 5,236 38,805 14 3 - 123 51 338 13 155 25 54 - 12 11 8 33 179 1,019 739 74 58 999 1,418 1,164 937 673 542 107 87 36 726 224 50 2,877 10,711 10 4 13 122 63 35 13 97 30 9 70 26 14 9 30 248 793 21,699,018 941,891 19,808,870 1,023,569 1 Other category as at 31 December 2023 mainly includes e.g.: Japan, North-Macedonia, Portugal, China, Brazil, Lithuania, Republic of South-Africa, Armenia, South Korea, India, Iran, Finland, Syria, Kosovo and other countries. The geographical analysis of the non-qualified and qualified loan portfolio mandatorily at fair value through profit or loss is as follows: Country Hungary United Kingdom Slovakia Romania Others Total loans at fair value 31/12/2023 31/12/2022 1,399,463 998 11 2 11 1,400,485 1,247,401 - - - 13 1,247,414 INTEGRATED ANNUAL REPORT 2023 534 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.1. Credit risk [continued] 37.1.7. Loan portfolio classification by economic activities Gross loan at amortized cost and finance lease receivable portfolio by economic activities Retail Agriculture, forestry and fishing Manufacturing, mining and quarrying and other industry Construction Wholesale and retail trade, transportation and storage accommodation and food service activities Information and communication Financial and insurance activities Real estate activities Professional, scientific, technical, administration and support service activities Public administration, defence, education, human health and social work activities Other services Total gross loans and finance lease receivable Loss allowance on loans at amortized cost and finance lease receivable by economic activities Retail Agriculture, forestry and fishing Manufacturing, mining and quarrying and other industry Construction Wholesale and retail trade, transportation and storage accommodation and food service activities Information and communication Financial and insurance activities Real estate activities Professional, scientific, technical, administration and support service activities Public administration, defence, education, human health and social work activities Other services Total loss allowance on loans and finance lease receivable 31/12/2023 31/12/2022 7,735,508 796,687 2,963,753 882,237 3,641,475 276,945 825,663 1,006,429 8,575,020 752,497 2,338,129 734,908 2,948,392 241,809 354,235 841,069 810,498 657,055 550,186 415,915 19,905,296 494,955 474,632 18,412,701 31/12/2023 31/12/2022 427,342 41,221 110,915 42,661 217,283 8,628 10,523 36,600 26,433 8,810 8,635 633,253 39,200 94,324 26,040 141,799 6,293 12,373 29,500 18,079 7,783 10,847 939,051 1,019,491 INTEGRATED ANNUAL REPORT 2023 535 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.1. Credit risk [continued] 37.1.8. Collateral The values of collateral received and held by the Group by types are as follows (total value of the collaterals). The collateral covers loans as well as off-balance sheet exposures. Held collaterals on book value by type of collateral Mortgages Guarantees and warranties Guarantees of state or organizations owned by state Assignments (revenue or other receivables) Securities Cash deposits Other Total Held collaterals on fair value by type of collateral Mortgages Guarantees and warranties Guarantees of state or organizations owned by state Assignments (revenue or other receivables) Securities Cash deposits Other Total 31/12/2023 31/12/2022 21,549,776 1,436,170 1,786,112 263,292 235,213 285,722 2,973,138 28,529,423 16,332,892 1,630,318 1,635,382 423,098 168,941 208,487 1,758,802 22,157,920 31/12/2023 31/12/2022 25,222,164 1,411,444 1,659,146 410,643 394,575 359,261 3,471,916 32,929,149 19,714,476 1,624,748 1,373,763 574,044 373,777 287,558 2,201,530 26,149,896 The values of collateral received and held by the Group by types are as follows (to the extent of the exposures). The collaterals cover loans as well as off-balance sheet exposures. Held collaterals on book value by type of collateral Mortgages Guarantees of state or organizations owned by state Guarantees and warranties Assignments (revenue or other receivables) Securities Cash deposits Other Total 31/12/2023 31/12/2022 9,155,801 1,466,444 996,758 148,043 79,742 103,650 1,286,908 13,237,346 8,044,836 1,241,702 1,016,672 220,062 99,345 80,313 752,241 11,455,171 The coverage level of the loan portfolio to the total collateral increased from 97.59% to 115.14% and the coverage level to the extent of the exposures increased from 50.45% to 53.42% as at 31 December 2023 comparing with the previous period. INTEGRATED ANNUAL REPORT 2023 536 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.1. Credit risk [continued] 37.1.8. Collateral [continued] The values of collateral received and held by the Group by the positions of the related exposures are as follows: 31/12/2023 On balance items Cash, due from banks and balances with the National Banks Placements with other banks Cash collateral on securities borrowed and reversed repurchase agreements Financial assets at fair value through profit or loss Financial assets at fair value through other comprehensive income Securities at amortized cost Loans and undrawn line of credit Derivative financial instruments Total on balance sheet items Off-balance items Financial guarantees Letter of credit Other off-balance sheet commitments Total off-balance sheet items 31/12/2022 On balance items Cash, due from banks and balances with the National Banks Placements with other banks Cash collateral on securities borrowed and reversed repurchase agreements Financial assets at fair value through profit or loss Financial assets at fair value through other comprehensive income Securities at amortized cost Loans and undrawn line of credit Derivative financial instruments Total on balance sheet items Off-balance items Financial guarantees Letter of credit Other off-balance sheet commitments Total off-balance sheet items Maximum exposure to credit risk, book value Fair value of collaterals Surplus collateral Net exposure Associated expected credit loss 7,321,496 1,576,344 224,418 1,500,875 1,416,133 5,705,754 24,730,993 195,312 42,671,325 1,421,958 61,997 532,165 2,016,120 1,528 10,801 17,711 918,520 13,646 45,954 30,948,896 - 31,957,056 809,462 1,078 161,553 972,093 - (1,090) - (44,555) (597) (844) (9,314,169) - (9,361,255) (253,697) (421) (80,478) (334,596) 7,319,968 1,566,633 206,707 626,910 1,403,084 5,660,644 3,096,266 195,312 20,075,524 866,193 61,340 451,090 1,378,623 (514) (2,257) (593) - - (36,549) (902,092) - (942,005) (7,923) (335) (1,781) (10,039) Maximum exposure to credit risk, book value Fair value of collaterals Surplus collateral Net exposure Associated expected credit loss 4,222,158 1,354,390 41,250 1,374,287 1,509,880 5,161,194 21,490,677 323,211 35,477,047 1,413,014 53,557 119,890 1,586,461 - 3,384 43,632 814,544 - - 24,412,642 90,551 25,364,753 598,724 1,178 185,241 785,143 - 1,343 (22,355) (80,161) - - (7,189,841) - (7,291,014) (228,574) (716) (90,773) (320,063) 4,222,158 1,349,663 19,973 639,904 1,509,880 5,161,194 4,267,876 232,660 17,403,308 1,042,864 53,095 25,422 1,121,381 INTEGRATED ANNUAL REPORT 2023 (1,701) (3,837) (241) - - (49,903) (887,603) - (943,285) (267) (144) (1,558) (1,969) 537 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.1. Credit risk [continued] 37.1.8. Collateral [continued] Returns from realization of collaterals taken into possession by types of collateral Types of collateral Real estate from this: real estate taken into possession by OTP group member Guarantee Bail Movable property Other Proceeds from enforcement of collaterals 37.1.9. Restructured loans 31/12/2023 31/12/2022 13,944 2,597 28,062 407 3,576 1,138 47,127 19,414 2,025 32,481 201 3,411 1,323 56,830 Retail mortgage loans Loans to medium and large corporations Retail consumer loans Loans to micro and small enterprises Municipal Other loans Total 31/12/2023 31/12/2022 Gross portfolio Loss allowance Gross portfolio Loss allowance 31,828 212,158 45,587 33,102 1,134 1,752 325,561 (2,570) (24,634) (17,525) (2,991) (52) (791) (48,563) 89,167 403,643 64,268 59,096 - 3,417 619,591 (5,803) (59,453) (21,346) (4,750) - (1,361) (92,713) The forborne definition used by the Group is based on EU 2015/227 regulation. Restructuring (forbearance) is a modification of the contract – initiated by either the client or the bank – that provides a concession or allowance towards the client in respect to the client’s current or future financial difficulties. The table of restructured loans contains exposures classified as performing forborne. An exposure is considered performing forborne if the conditions of the non-performing status are not met at the time of the restructuring, or the exposure fulfilled the requirements of the minimum one-year cure period as non-performing forborne. The sharp decrease of performing forborne exposures can be explained by two main factors. In Hungary the volume of retail and corporate exposures classified as performing forborne exclusively due to moratoria participation decreased significantly due to the expiration of the probation period. A smaller part of the decrease was the result of exposures exiting performing forborne status (mostly in the medium and large corporate segment) in Ukraine. INTEGRATED ANNUAL REPORT 2023 538 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.1. Credit risk [continued] 37.1.10. Financial instruments by Moody’s rating categories Trading securities as at fair value through profit or loss 31/12/2023 Aaa Aa2 Aa3 A2 A3 Baa1 Baa2 Baa3 Ba1 Ba2 Ba3 B1 Not rated Total Government bonds Equity instruments and fund units Corporate bonds Discounted Treasury bills Mortgage bonds Other interest bearing securities Other non-interest bearing securities Total 2,122 14,925 - - - - - - 23 - - - - - - 52 - - - - - 532 56 - - - - - - 33 - 8 - - - 9,531 28,869 910 17 - - - - - 20 - 3,918 - 2,211 - 2 40 - - - - - 39 - - - - - 718 - - - - - - 2,122 14,948 52 588 41 9,548 35,018 952 39 718 - 4 - - - - - 4 625 - 58,232 - - - - - - 625 267 544 33 97 513 584 3,959 97 1,641 3,852 331 2,913 331 67,568 31/12/2022 Aaa Aa2 Aa3 A1 A2 A3 Baa1 Baa2 Baa3 Ba1 Ba2 Ba3 Not rated Total Government bonds Equity instruments and fund units Corporate bonds Discounted Treasury bills Mortgage bonds Other interest bearing securities Other non-interest bearing securities Total 346 - - - - - 479 825 - - - - - 1 - 1 - 20 - - - - - - 42 - - - - - 197 47 - - - - - - 29 - - - - - 9,850 63,992 15 - - - - - 24 - 22,865 - 1,627 - 843 - 116 - - - - - 39 - - - - - 3,669 2 - - - - - 20 42 244 29 9,865 88,508 959 39 3,671 - 4 - - - - - 4 - 78,897 163 3 31 72 385 119 22,896 72 - 1,628 274 543 753 104,750 INTEGRATED ANNUAL REPORT 2023 539 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.1. Credit risk [continued] 37.1.10. Financial instruments by Moody’s rating categories [continued] Non-trading instruments mandatorily at fair value through profit or loss 31/12/2023 Aaa Aa2 Aa3 A3 Baa2 Not rated Total Non-trading equity instruments mandatorily at fair value through profit or loss Non-trading debt instruments mandatorily at fair value through profit or loss Total 11,196 1,166 12,362 - 655 655 - 6 6 471 - 471 - 45 45 52,335 64,002 1,814 54,149 3,686 67,688 31/12/2022 Aaa Aa3 A3 Baa2 Baa3 Not rated Total Non-trading equity instruments mandatorily at fair value through profit or loss Non-trading debt instruments mandatorily at fair value through profit or loss Total - 949 949 - 797 797 - 6 6 8,152 1,182 9,334 - 41,594 49,746 1,006 1,006 1,469 43,063 5,409 55,155 INTEGRATED ANNUAL REPORT 2023 540 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.1. Credit risk [continued] 37.1.10. Financial instruments by Moody’s rating categories [continued] Securities at fair value through other comprehensive income 31/12/2023 Aaa Aa1 Aa2 Aa3 A1 A2 A3 Baa1 Baa2 Baa3 Ba1 Ba2 B2 Ca Not rated N/A Total Government bonds 17,862 2,480 9,863 1,852 15,740 18,033 96,741 107,428 572,598 72,542 - 135,873 95,481 85,428 25,436 30,873 1,288,230 Corporate bonds Mortgage bonds National Bank of Hungary bonds Interest bearing treasury bills Other securities Non-trading - - - - 28,404 equity instruments 8,984 1,526 751 - - - - - 21,463 - - - - - - 4,336 - - - - - - 1,541 734 553 2,632 9,171 - - - - - - - 114,746 235 - - 160 - - 19,056 3,219 278 - - - - - - 3,840 5,504 6,924 - - - - - - - - 24,424 - - - - - - - - - - - - 12,115 8,881 - - 4,970 28,784 - - - - - - 34,996 30,344 114,746 235 72,429 60,481 Total 55,250 4,006 12,155 2,746 37,756 20,665 129,304 110,647 687,857 72,542 3,840 165,801 102,405 85,428 80,186 30,873 1,601,461 31/12/2022 Aaa Aa2 Aa3 A1 A2 A3 Baa1 Baa2 Baa3 Ba1 Ba2 B1 Caa1 Caa3 Government bonds 19,775 6,773 17,544 24,234 80,968 138,811 534,476 120,053 10,198 157,469 105,049 145 26,597 Corporate bonds Mortgage bonds National Bank of Hungary bonds Interest bearing treasury bills Other securities Non-trading - - - - - equity instruments Total 5,767 25,542 - - - - - - 1,691 - - - - - - - - - - - - - 74,867 182,726 - 39,309 3,820 13,721 9,262 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3,036 388 323 30 6,773 3,036 60,339 24,234 82,659 138,811 792,392 159,392 14,018 171,190 114,311 145 26,597 - - - - - - - 42,407 - - - Not rated 31,672 14,848 12,146 - - 3,470 30,613 92,749 N/A Total 27,415 1,301,179 - - - - - - 82,651 54,553 74,867 182,726 3,470 40,157 27,415 1,739,603 - - - - - - - - - - - INTEGRATED ANNUAL REPORT 2023 541 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.1. Credit risk [continued] 37.1.10. Financial instruments by Moody’s rating categories [continued] Securities at amortized cost 31/12/2023 Aaa Aa1 Aa2 Aa3 A1 A2 A3 Baa1 Baa2 Baa3 Ba1 Ba2 Ba3 B1 B2 B3 Caa1 Ca Not rated N/A Total Government bonds 464,270 75,313 54,311 38,405 11,767 149,424 219,773 295,442 2,558,935 1,802 1,414 13,396 4,471 2,991 5,182 16,084 14,592 17,371 72,024 16,064 6,454 7,234 12,497 10,245 - 13,019 - - - - - 1,120 - - - - - - - - 26,494 - - 14,868 61,393 66,831 35,813 50,775 50,481 24,007 17,747 4,244 - - - - 19,625 68,071 35,377 29,321 57,801 - - - - - - - - - 6,427 - - - - - 29,407 6,462 - - - - - - - 1,491 268,207 - 22,174 4,440,240 - 207,836 - 307,630 - - - 54 11,689 - 49,077 - 67,011 24,708 6,462 403,221 - - - 499,020 83,961 95,072 114,514 94,608 190,419 287,752 360,515 2,600,313 105,835 4,244 19,625 68,071 35,377 42,210 87,208 1,491 268,207 268,656 22,174 5,249,272 31/12/2022 Aaa Aa2 A1 A2 A3 Baa1 Baa2 Baa3 Ba2 B1 B3 Caa3 Not rated N/A Total 285,285 27,551 12,382 26,341 33,154 218,408 3,019,422 154,043 163,104 - - - - - - - - - - - - 285,285 27,551 - - - 12,966 - 1,911 27,259 - - - - - 9,357 35,698 - - - - - - - - - - - - - - - 15,800 177,679 - - - - - - - - 403 11,874 3,971 13,223 1,968 39,470 2,839 - - - 4,954 - 23,623 308,798 - 24,427 - - 18,871 - - - - - - - - - 229,322 - - 11,518 - 39,274 - - - - - - 4,336,008 247,961 177,679 18,871 24,484 4,954 81,981 33,557 230,282 3,023,393 360,745 165,072 47,263 42,494 308,798 280,114 24,427 4,891,938 INTEGRATED ANNUAL REPORT 2023 542 Corporate bonds Bonds of Hungarian National Bank Discounted Treasury bills Mortgage bonds Interest bearing Treasury bills Other securities Total Government bonds Corporate bonds Bonds of Hungarian National Bank Discounted Treasury bills Mortgage bonds Interest bearing Treasury bills Other securities Total OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.2. Maturity analysis of financial assets and liabilities Liquidity risk is a measure of the extent to which the Group may be required to raise funds to meet its commitments associated with financial instruments. The Group maintains its liquidity position in accordance with regulations prescribed by the NBH. The essential aspect of the liquidity risk management strategy is to identify all relevant systemic and idiosyncratic sources of liquidity risk and to measure the probability and severity of such events. During liquidity risk management the Group considers the effect of liquidity risk events caused by reasons arising in the bank business line (deposit withdrawal), the national economy (exchange rate shock yield curve shock) and the global financial system (capital market shock). In line with the Group’s risk management policy liquidity risks are measured and managed on multiply hierarchy levels and applying integrated unified VaR based methodology. The basic requirement is that the Group must keep high quality liquidity reserves which means it can fulfill all liabilities when they fall due without material additional costs. The liquidity reserves can be divided in two parts. There are separate decentralized liquid asset portfolios at subsidiary level and a centralized flexible liquidity pool at a Group level. The reserves at subsidiary levels are held to cover the relevant shocks of the subsidiaries which may arise in local currencies (deposit withdrawal, local capital market shock, unexpected business expansion), while the centralized liquidity pool is held to cover the Bank’s separate shocks (deposit-, yield curve- and exchange rate shocks) and all group member’s potential shocks that may arise in foreign currencies (deposit withdrawal, capital market shock). The recalculation of shocks is made at least quarterly while the recalibration of shock measurement models and review of the risk management methodology is an annual process. The monitoring of liquidity reserves for both centralized and decentralized liquid asset portfolio has been built into the daily reporting process. Due to the balance sheet adjustment process (deleveraging) experienced in the last few years, the liquidity reserves of the Group increased significantly while the liquidity risk exposure has decreased considerably. Currently the (over)coverage of potential liquidity risk exposure by high quality liquid assets is high. There were no material changes in the liquidity risk management process for the year ended 31 December 2023. The contractual amounts disclosed in the maturity analyses are the contractual undiscounted cash-flows like gross finance lease obligations (before deducting finance charges); prices specified in forward agreements to purchase financial assets for cash; net amounts for pay-floating/receive-fixed interest rate swaps for which net cash-flows are exchanged; contractual amounts to be exchanged in a derivative financial instrument for which gross cash- flows are exchanged; gross loan commitments. Such undiscounted cash-flows differ from the amount included in the Consolidated Statement of Financial Position because the amount in that statement is based on discounted cash-flows. When the amount payable is not fixed, the amount disclosed is determined by reference to the conditions existing at the end of the reporting period. For example, when the amount payable varies with changes in an index, the amount disclosed may be based on the level of the index at the end of the period. The following tables provide an analysis of assets and liabilities about the non-discounted cash-flow into relevant maturity groupings based on the remaining period from the balance sheet date to the contractual maturity date. It is presented under the most prudent consideration of maturity dates where options or repayment schedules allow for early repayment possibilities. INTEGRATED ANNUAL REPORT 2023 543 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.2. Maturity analysis of financial assets and liabilities [continued] 31/12/2023 Within 3 months Within one year and over 3 months Within 5 years and over one year Over 5 years Without maturity Total Cash, amounts due from banks and balances with the National Banks Placements with other banks Repo receivables Trading securities at fair value through profit or loss Non-trading instruments mandatorily at fair value through profit or loss Securities at fair value through other comprehensive income Securities at amortized cost Loans at amortized cost Finance lease receivable Loans mandatorily at fair value through profit or loss Associates and other investments Other financial assets1 TOTAL ASSETS Amounts due to banks, the National Governments, deposits from the National Banks and other banks Repo liabilities Financial liabilities designated at fair value through profit or loss Deposits from customers Liabilities from issued securities Leasing liabilities Other financial liabilities1 Subordinated bonds and loans TOTAL LIABILITIES NET POSITION2 7,125,535 1,293,027 224,555 39,807 4,752 216,151 506,405 2,184,372 138,144 38,389 - 273,035 12,044,172 276,875 126,237 739 26,566,638 143,613 3,100 562,576 7,273 27,687,051 120 14,893 - 2,531 - 163,292 281,883 3,423,492 326,395 40,227 - 25,755 4,278,588 164,640 - 1,077 1,362,729 424,469 10,046 34,753 1,844 1,999,558 - 173,595 65 17,808 58 1,030,583 3,028,531 7,381,337 878,914 238,792 - 3,513 - 91,787 - 6,673 21 244,023 1,622,705 7,325,898 112,276 1,026,918 - 10,521 - 1,098 - 52 49,216 117,626 - 40,988 - - 105,824 4,179 7,125,655 1,574,400 224,620 66,871 54,047 1,771,675 5,439,524 20,356,087 1,455,729 1,344,326 105,824 317,003 12,753,196 10,440,822 318,983 39,835,761 1,133,668 - 5,387 391,470 1,253,504 50,179 28,200 14,234 518,712 - 62,240 26,550 330,306 18,270 2 546,893 - - - - - - 5,555 - 2,093,895 126,237 69,443 28,347,387 2,151,892 81,595 631,086 570,244 2,876,642 1,502,973 5,555 34,071,779 (15,642,879) 2,279,030 9,876,554 8,937,849 313,428 5,763,982 1 Without derivative financial instruments. 2 Analysis for net position of assets and liabilities are calculated in accordance with IFRS 7, therefore certain financial instruments are presented in the earliest period in which the Group could be required to pay. On- demand deposits are presented in the earliest (within 3 month) period category, however based on the Management’s discretion the Group has appropriate liquidity reserves as maintenance and management of liquidity risk. INTEGRATED ANNUAL REPORT 2023 544 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.2. Maturity analysis of financial assets and liabilities [continued] 31/12/2023 Within 3 months Within one year and over 3 months Within 5 years and over one year Over 5 years Without maturity Total Receivables from derivative financial instruments held for trading Liabilities from derivative financial instruments held for trading 7,408,699 (7,308,301) 1,198,261 (1,210,824) 827,516 (886,862) 21,685 (24,149) Net position of financial instruments held for trading Receivables from derivative financial instruments designated as hedge accounting Liabilities from derivative financial instruments designated as hedge accounting Net position of financial instruments designated as hedge accounting Net position of derivative financial instruments total Commitments to extend credit Bank guarantees Confirmed letters of credit Factoring loan commitment Other commitments Off-balance sheet commitments 100,398 (12,563) (59,346) (2,464) 86,989 283,147 765,793 211,390 (84,445) (296,781) (1,810,723) (204,952) 2,544 102,942 4,148,938 644,440 42,990 456,411 89,821 5,382,600 (13,634) (26,197) 461,161 313,978 11,403 4,044 152,175 942,761 (1,044,930) (1,104,276) 156,921 305,642 7,604 - 128,559 598,726 6,438 3,974 39,707 157,898 - - 40,241 237,846 - - - - - - - - - - - - - 9,456,161 (9,430,136) 26,025 1,347,319 (2,396,901) (1,049,582) (1,023,557) 4,806,727 1,421,958 61,997 460,455 410,796 7,161,933 INTEGRATED ANNUAL REPORT 2023 545 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.2. Maturity analysis of financial assets and liabilities [continued] 31/12/2022 Within 3 months Within one year and over 3 months Within 5 years and over one year Over 5 years Without maturity Total Cash, amounts due from banks and balances with the National Banks Placements with other banks Repo receivables Trading securities at fair value through profit or loss Non-trading instruments mandatorily at fair value through profit or loss Securities at fair value through other comprehensive income Securities at amortized cost Loans at amortized cost Finance lease receivable Loans mandatorily at fair value through profit or loss Associates and other investments Other financial assets1 TOTAL ASSETS Amounts due to banks, the National Governments, deposits from the National Banks and other banks Repo liabilities Financial liabilities designated at fair value through profit or loss Deposits from customers Liabilities from issued securities Leasing liabilities Other financial liabilities1 Subordinated bonds and loans TOTAL LIABILITIES NET POSITION2 4,223,091 1,062,238 41,250 5,350 594 254,204 534,388 2,013,234 87,867 40,151 - 271,648 8,534,015 387,564 29,153 583 23,399,285 10,644 4,720 550,802 3,395 4 67,317 - 29,118 1,127 301,798 439,296 3,287,432 215,640 38,038 - 4,039 4,383,809 213,599 191 1,133 1,275,142 44,375 9,616 34,748 - - 221,803 - 67,117 9,163 996,103 2,423,815 6,141,665 1,007,512 239,627 - 3,917 - 2,969 - 11,794 20 286,950 1,585,672 6,441,001 83,753 973,060 - 8,485 - 806 - 50 34,490 131,680 - 30,584 - - 85,929 6,726 4,223,095 1,355,133 41,250 113,429 45,394 1,970,735 4,983,171 17,913,916 1,394,772 1,290,876 85,929 294,815 11,110,722 9,393,704 290,265 33,712,515 665,930 188,025 5,535 398,900 730,703 33,534 11,065 8,603 296,766 - 50,218 123,290 173,510 18,397 817 291,801 954,799 - - - - - 72 4,231 - 1,563,859 217,369 57,469 25,196,617 959,232 66,339 601,663 303,799 4,303 28,966,347 24,386,146 1,578,804 2,042,295 (15,852,131) 2,805,005 9,068,427 8,438,905 285,962 4,746,168 1 Without derivative financial instruments 2 Analysis for net position of assets and liabilities are calculated in accordance with IFRS 7, therefore certain financial instruments are presented in the earliest period in which the Group could be required to pay. On- demand deposits are presented in the earliest (within 3 month) period category, however based on the Management’s discretion the Group has appropriate liquidity reserves as maintenance and management of liquidity risk. INTEGRATED ANNUAL REPORT 2023 546 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.2. Maturity analysis of financial assets and liabilities [continued] 31/12/2022 Within 3 months Within one year and over 3 months Within 5 years and over one year Over 5 years Without maturity Total Receivables from derivative financial instruments held for trading Liabilities from derivative financial instruments held for trading 7,242,836 (7,885,403) 1,270,841 (1,623,033) 476,343 (499,998) 186,089 (192,979) Net position of financial instruments held for trading Receivables from derivative financial instruments designated as hedge accounting Liabilities from derivative financial instruments designated as hedge accounting Net position of financial instruments designated as hedge accounting Net position of derivative financial instruments total Commitments to extend credit Bank guarantees Confirmed letters of credit Factoring loan commitment Other commitments Off-balance sheet commitments (642,567) (352,192) (23,655) (6,890) 316,440 186,839 784,159 15,859 (297,714) (217,102) (2,031,727) (13,425) 18,726 (623,841) 3,937,023 602,335 47,631 414,585 70,952 5,072,526 (30,263) (382,455) (1,247,568) (1,271,223) 236,103 308,787 5,733 5,035 48,831 604,489 54,355 337,105 193 - 19,596 411,249 2,434 (4,456) 2,808 164,790 - - 5,514 173,112 - - - - - - - - - - - - - 9,176,109 (10,201,413) (1,025,304) 1,303,297 (2,559,968) (1,256,671) (2,281,975) 4,230,289 1,413,017 53,557 419,620 144,893 6,261,376 INTEGRATED ANNUAL REPORT 2023 547 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.3. Net foreign currency position and foreign currency risk 31/12/2023 USD EUR CHF Other Total Assets Liabilities Derivative financial instruments Net position 1,425,785 (1,958,951) 15,568,497 (14,622,216) 67,915 (170,709) 10,112,894 (8,299,337) 27,175,091 (25,051,213) 691,178 158,012 1,038,718 1,984,999 156,360 53,566 5,047 1,818,604 1,891,303 4,015,181 31/12/2022 USD EUR CHF Other Total Assets Liabilities Derivative financial instruments Net position 1,092,435 (1,523,947) 9,990,818 (9,320,156) 50,641 (148,570) 9,646,119 (7,646,515) 20,780,013 (18,639,188) 499,444 67,932 1,014,423 1,685,085 161,697 63,768 (355,391) 1,644,213 1,320,173 3,460,998 The table above provides an analysis of the main foreign currency exposures of the Group that arise in the non- functional currency of the entities constituting the Group. The remaining foreign currencies are shown within ‘Others’. ‘Others’ category contains mainly foreign currencies in RON, RSD, HRK, UAH, RUB, BGN, ALL, MDL and UZS. The Group monitors its foreign exchange position for compliance with the regulatory requirements of the National Banks and its own limit system established in respect of limits on open positions. The measurement of the open foreign currency position of the Group involves monitoring the “VaR” limit on the foreign exchange exposure of the Group. The derivative financial instruments detailed in the table above are presented at fair value. INTEGRATED ANNUAL REPORT 2023 548 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.4. Interest rate risk management Interest rate risk is the risk that the value of a financial instrument will fluctuate due to changes in market interest rates. The length of time for which the rate of interest is fixed on a financial instrument, therefore, indicates to what extent it is exposed to interest rate risk. The majority of the interest-bearing assets and liabilities of the Group are structured to match either short-term assets and short-term liabilities, or long-term assets and liabilities with repricing opportunities within one year, or long-term assets and corresponding liabilities where repricing is performed simultaneously. In addition, the significant spread existing between the different types of interest-bearing assets and liabilities enables the Group to benefit from a high level of flexibility in adjusting for its interest rate matching and interest rate risk exposure. The following table presents the interest repricing periods of the assets and liabilities. Variable yield assets and liabilities have been reported in accordance with their next repricing date. Fixed income assets and liabilities have been reported in accordance with their maturity. INTEGRATED ANNUAL REPORT 2023 549 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.4. Interest rate risk management [continued] As at 31 December 2023 ASSETS Within 1 month HUF Fx Over 1 month and Within 3 months HUF Fx Over 3 months and Within 12 months HUF Fx Over 1 year and Within 2 years HUF Fx Over 2 years Non-interest- bearing Total Total HUF Fx HUF Fx HUF Fx Cash, amounts due from banks and balances with the National Banks fixed rate variable rate non-interest-bearing Placements with other banks fixed rate variable rate non-interest-bearing Repo receivables fixed rate variable rate non-interest-bearing Trading instruments at fair value through profit or loss fixed rate variable rate non-interest-bearing Non-trading instruments mandatorily at fair value through profit or loss fixed rate variable rate non-interest-bearing 2,183,603 15,209 2,168,394 - 349,710 12,841 336,869 - 18,263 18,263 - - 11,732 11,507 225 - - - - - 3,080,965 2,935,907 145,058 - 746,451 728,857 17,594 - 202,272 202,272 - - 5,548 5,515 33 - - - - - - - - - 94,487 34,723 59,764 - - - - - 625 71 554 - - - - - 19,565 - 19,565 - 46,167 21,302 24,865 - 3,248 3,248 - - 10,605 10,605 - - - - - - - - - - 14,115 - 14,115 - - - - - 1,240 948 292 - - - - - 20,837 86 20,751 - 31,926 28,799 3,127 - - - - - 13,334 13,155 179 - - - - - - - - - - - - - 37 37 - - 2,293 2,287 6 - - - - - 8,464 - 8,464 - 26,306 26,306 - - - - - - 7,454 7,454 - - - - - - - - - - - - - - - - - - 4,653 4,653 - - - - - - 13,708 2 13,706 - 77,964 75,866 2,098 - 6 6 - - 9,240 9,240 - - 178,600 - - 178,600 68,900 - - 68,900 - - - - 217 - - 217 - - - - 41,130 57 - 41,073 1,619,307 - - 1,619,307 110,972 - - 110,972 58 - - 58 2,362,203 15,209 2,168,394 178,600 527,212 47,564 410,748 68,900 18,300 18,300 - - 4,762,846 2,935,995 207,544 1,619,307 1,039,786 881,130 47,684 110,972 205,584 205,526 - 58 627 - - 627 26,558 - - 26,558 20,760 19,466 1,077 217 41,130 57 - 41,073 46,808 45,969 212 627 26,558 - - 26,558 7,125,049 2,951,204 2,375,938 1,797,907 1,566,998 928,694 458,432 179,872 223,884 223,826 - 58 67,568 65,435 1,289 844 67,688 57 - 67,631 INTEGRATED ANNUAL REPORT 2023 550 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.4. Interest rate risk management [continued] As at 31 December 2023 [continued] ASSETS [continued] Within 1 month Securities at fair value through other comprehensive income fixed rate variable rate non-interest-bearing Securities at amortized cost fixed rate variable rate non-interest-bearing Loans at amortized cost, net of allowance for loan losses fixed rate variable rate non-interest-bearing Finance lease receivables fixed rate variable rate non-interest-bearing Loans mandatorily at fair value through profit or loss fixed rate variable rate non-interest-bearing Fair value adjustment of derivative financial instruments fixed rate variable rate non-interest-bearing Other financial assets fixed rate variable rate non-interest-bearing HUF Fx 222,862 210,231 12,631 - 1,268 1,268 - - 886,690 43,777 842,913 - 41,807 6,926 34,881 - 28,046 - 28,046 - 718,070 610,190 107,880 - 300 19 281 - 711 709 2 - 329,278 329,278 - - 7,262,799 1,077,919 6,184,880 - 293,789 175,117 118,672 - - - - - 2,088,017 2,025,881 62,136 - 22,255 19,301 2,954 - Over 1 month and Within 3 months HUF Fx Over 3 months and Within 12 months HUF Fx Over 1 year and Within 2 years Fx HUF Over 2 years Non-interest- bearing Total Total HUF Fx HUF Fx HUF Fx 46 44 2 - - - - - 427,155 16,415 410,740 - 5,628 3,360 2,268 - 9,571 - 9,571 - 961,287 364,434 596,853 - 2,464 973 1,491 - 50,498 50,498 - - 119,709 114,865 4,844 - 1,870,582 220,298 1,650,284 - 136,318 7,847 128,471 - - - - - 1,413,898 1,025,262 388,636 - 7,820 7,508 312 - 13,145 13,145 - - 129,361 129,361 - - 127,122 68,967 58,155 - 24,443 24,172 271 - 264,085 - 264,085 - 487,263 323,861 163,402 - 38 38 - - 151,935 151,481 454 - 199,108 197,947 1,161 - 1,776,768 732,988 1,043,780 - 151,241 32,945 118,296 - 1,711 1,711 - - 725,487 444,688 280,799 - 13 5 8 - 96,740 96,740 - - 636,997 636,997 - - 153,043 123,176 29,867 - 43,716 43,396 320 - 304,546 - 304,546 - 54,251 54,251 - - - - - - 153,331 149,484 3,847 - 326,501 326,501 - - 594,725 557,721 37,004 - 109,584 40,115 69,469 - - - - - 111,275 111,035 240 - 683 683 - - 208,914 208,914 - - 1,689,717 1,689,717 - - 1,929,709 1,316,067 613,642 - 260,094 242,904 17,190 - 792,526 - 792,526 - 297,986 297,986 - - - - - - 642,798 641,142 1,656 - 1,817,333 1,817,333 - - 2,418,583 2,354,992 63,591 - 218,359 97,957 120,402 - - - - - 403 - - 403 - - - - 116,419 - - 116,419 231 - - 231 - - - - 60,078 - - 60,078 - - - - 112,938 - - 112,938 4,502 - - 4,502 - - - - 233,911 231,517 2,394 - 9,551 9,530 21 - 580,115 - - 580,115 95,864 - - 95,864 148,516 - - 148,516 143,412 - - 143,412 542,110 529,074 12,633 403 2,457,343 2,457,343 - - 3,640,138 1,568,402 1,955,317 116,419 375,919 320,758 54,930 231 1,398,774 - 1,398,774 - 3,098,972 1,650,722 868,135 580,115 98,666 1,030 1,772 95,864 1,059,351 993,314 5,959 60,078 2,791,929 2,785,924 6,005 - 14,036,395 4,943,918 8,979,539 112,938 913,793 353,981 555,310 4,502 1,711 1,711 - - 4,721,104 3,838,383 734,205 148,516 183,734 37,027 3,295 143,412 1,601,461 1,522,388 18,592 60,481 5,249,272 5,243,267 6,005 - 17,676,533 6,512,320 10,934,856 229,357 1,289,712 674,739 610,240 4,733 1,400,485 1,711 1,398,774 - 7,820,076 5,489,105 1,602,340 728,631 282,400 38,057 5,067 239,276 INTEGRATED ANNUAL REPORT 2023 551 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.4. Interest rate risk management [continued] As at 31 December 2023 [continued] LIABILITIES Within 1 month Amounts due to banks, the Hungarian Government, deposits from the National Bank of Hungary and other banks fixed rate variable rate non-interest-bearing Repo liabilities fixed rate variable rate non-interest-bearing Financial liabilities designated at fair value through profit or loss fixed rate variable rate non-interest-bearing Deposits from customers fixed rate variable rate non-interest-bearing Liabilities from issued securities fixed rate variable rate non-interest-bearing HUF Fx 76,208 18,526 57,682 - 24,572 24,572 - - 19,761 - 19,761 - 7,317,642 1,109,775 6,207,867 - 249,008 206 248,802 - 156,143 50,694 105,449 - 101,665 101,665 - - - - - - 17,837,998 9,060,538 8,777,460 - - - - - Over 1 month and Within 3 months HUF Fx Over 3 months and Within 12 months HUF Fx Over 1 year and Within 2 years Fx HUF Over 2 years HUF Fx Non-interest- bearing HUF Fx Total Total HUF Fx 25,234 25,233 1 - - - - - - - - - 163,141 163,141 - - 72,641 72,083 558 - 132,265 28,872 103,393 - - - - - - - - - 553,995 552,607 1,388 - 19,182 19,182 - - 147,542 118,910 28,632 - - - - - - - - - 107,810 107,810 - - 178,027 178,027 - - 151,010 66,941 84,069 - - - - - - - - - 1,023,858 1,015,265 8,593 - 112,356 99,036 13,320 - 371,329 371,329 - - - - - - - - - - 31,774 31,774 - - 32,371 32,371 - - 88,629 73,820 14,809 - - - - - - - - - 173,344 172,913 431 - 268,667 268,667 - - 241,628 241,628 - - - - - - 1,481 25 1,456 - 189,371 189,371 - - 151,014 151,014 - - 434,069 395,989 38,080 - - - - - - - - - 258,705 258,705 - - 1,004,515 1,004,515 - - 55,272 - - 55,272 - - - - 49,465 - - 49,465 19,955 - - 19,955 1 - - 1 61,533 - - 61,533 - - - - - - - - 654,838 - - 654,838 7,766 - - 7,766 917,213 775,626 86,315 55,272 24,572 24,572 - - 70,707 25 21,217 49,465 7,829,693 1,601,871 6,207,867 19,955 683,062 433,701 249,360 1 1,023,649 616,316 345,800 61,533 101,665 101,665 - - - - - - 20,502,738 11,060,028 8,787,872 654,838 1,412,486 1,391,400 13,320 7,766 1,940,862 1,391,942 432,115 116,805 126,237 126,237 - - 70,707 25 21,217 49,465 28,332,431 12,661,899 14,995,739 674,793 2,095,548 1,825,101 262,680 7,767 INTEGRATED ANNUAL REPORT 2023 552 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.4. Interest rate risk management [continued] As at 31 December 2023 [continued] LIABILITIES [continued] Within 1 month HUF Fx Over 1 month and Within 3 months HUF Fx Over 3 months and Within 12 months HUF Fx Over 1 year and Within 2 years Fx HUF Over 2 years Non-interest-bearing Total Total HUF Fx HUF Fx HUF Fx Fair value adjustment of derivative financial instruments fixed rate variable rate non-interest-bearing Leasing liabilities fixed rate variable rate non-interest-bearing Other financial liabilities fixed rate variable rate non-interest-bearing Subordinated bonds and loans fixed rate variable rate non-interest-bearing 1,822,128 1,772,814 49,314 - 368 359 9 - 2,442 2,170 272 - - - - - 1,016,999 881,895 135,104 - 596 465 131 - 61,562 61,551 11 - 30 30 - - 524,302 373,167 151,135 - 1,733 60 1,673 - 678 - 678 - - - - - 1,865,964 1,019,236 846,728 - 3,030 2,074 956 - 292 272 20 - 89,415 - 89,415 - 445,921 280,907 165,014 - 523 163 360 - 51 51 - - - - - - 874,989 500,307 374,682 - 6,284 2,226 4,058 - 1,078 744 334 - 192,337 443 191,894 - 59,172 59,172 - - 1,208 12 1,196 - - - - - - - - - 111,700 111,700 - - 16,417 8,345 8,072 - 179 86 93 - 10,019 10,019 - - 197,826 197,826 - - 1,758 1,290 468 - 4 4 - - - - - - 173,012 173,012 - - 36,875 8,503 28,372 - 46 46 - - 270,280 270,280 - - 693,221 - - 693,221 - - - - 349,062 - - 349,062 - - - - 43,633 - - 43,633 7,521 - - 7,521 241,470 - - 241,470 315 - - 315 3,742,570 2,683,886 365,463 693,221 5,590 1,884 3,706 - 352,237 2,225 950 349,062 - - - - 4,086,297 2,686,150 1,356,514 43,633 70,723 21,613 41,589 7,521 304,627 62,699 458 241,470 562,396 280,772 281,309 315 7,828,867 5,370,036 1,721,977 736,854 76,313 23,497 45,295 7,521 656,864 64,924 1,408 590,532 562,396 280,772 281,309 315 Net position (5,049,778) (5,142,908) 713,534 1,014,267 180,938 710,448 795,769 669,368 4,400,517 3,263,951 (85,097) 1,209,892 955,883 1,725,018 2,680,901 INTEGRATED ANNUAL REPORT 2023 553 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.4. Interest rate risk management [continued] As at 31 December 2022 ASSETS Within 1 month HUF Fx Over 1 month and Within 3 months HUF Fx Over 3 months and Within 12 months HUF Fx Over 1 year and Within 2 years Fx HUF Over 2 years Non-interest- bearing Total Total HUF Fx HUF Fx HUF Fx Cash, amounts due from banks and balances with the National Banks fixed rate variable rate non-interest-bearing Placements with other banks fixed rate variable rate non-interest-bearing Repo receivables fixed rate variable rate non-interest-bearing Trading instruments at fair value through profit or loss fixed rate variable rate non-interest-bearing Non-trading instruments mandatorily at fair value through profit or loss fixed rate variable rate non-interest-bearing 641,960 641,503 457 - 682,568 2,151 680,417 - 41,009 41,009 - - 7,171 7,156 15 - - - - - 1,166,289 1,085,631 80,658 - 345,915 239,634 106,281 - - - - - 1,234 1,234 - - - - - - 309 - 309 - 46,805 6,542 40,263 - - - - - 16,157 11,967 4,190 - - - - - 14,649 - 14,649 - 37,222 37,222 - - - - - - 661 661 - - - - - - - - - - 100,744 352 100,392 - - - - - 12,146 3,775 8,371 - - - - - 28,967 4,941 24,026 - 2,007 - 2,007 - - - - - - - - - - - - - - - - - 4,265 4,265 - - 21,882 21,882 - - - - - - - - - - 20,323 - 20,323 - 28 28 - - - - - - 2,436 2,436 - - - - - - - - - - - - - - - - - - 27,900 27,900 - - - - - - 14,550 - 14,550 - 22,016 22,016 - - - - - - 9,760 9,760 - - 183,201 - - 183,201 48,754 - - 48,754 - - - - 124 - - 124 - - - - 30,057 - - 30,057 2,151,144 - - 2,151,144 65,023 - - 65,023 - - - - 1,014 - - 1,014 25,098 - - 25,098 825,470 641,503 766 183,201 878,871 9,045 821,072 48,754 41,009 41,009 - - 85,380 72,680 12,576 124 30,057 - - 30,057 3,395,922 1,090,572 154,206 2,151,144 472,211 298,900 108,288 65,023 - - - - 19,370 18,356 - 1,014 25,098 - - 25,098 4,221,392 1,732,075 154,972 2,334,345 1,351,082 307,945 929,360 113,777 41,009 41,009 - - 104,750 91,036 12,576 1,138 55,155 - - 55,155 INTEGRATED ANNUAL REPORT 2023 554 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.4. Interest rate risk management [continued] As at 31 December 2022 [continued] ASSETS [continued] Within 1 month HUF Fx Over 1 month and Within 3 months Fx HUF Over 3 months and Within 12 months HUF Fx Over 1 year and Within 2 years Fx HUF Over 2 years Non-interest- bearing Total Total HUF Fx HUF Fx HUF Fx Securities at fair value through other comprehensive income fixed rate variable rate non-interest-bearing Securities at amortized cost fixed rate variable rate non-interest-bearing Loans at amortized cost, net of allowance for loan losses fixed rate variable rate non-interest-bearing Finance lease receivables fixed rate variable rate non-interest-bearing Loans mandatorily at fair value through profit or loss fixed rate variable rate non-interest-bearing Fair value adjustment of derivative financial instruments fixed rate variable rate non-interest-bearing Other financial assets fixed rate variable rate non-interest-bearing 194,093 194,092 1 - 364,928 364,928 - - 62,611 62,610 1 - - - - - 57,998 44,277 13,721 - 61,623 56,550 5,073 - 6,653,388 1,643,455 5,009,933 - 326,963 144,070 182,893 - 2,251,999 1,160,027 1,091,972 - 10,843 818 10,025 - 2,762,858 324,583 2,438,275 - 147,623 8,234 139,389 - 150,015 120,553 29,462 - 197,317 177,967 19,350 - 186,499 20,139 166,360 - 70,923 5,969 64,954 - 26,449 - 26,449 - - - - - 10,992 - 10,992 - 906,446 428,080 478,366 - 2,703 2,504 199 - - - - - 1,424,864 879,090 545,774 - 1,316 1,018 298 - 1,808,603 1,687,569 121,034 - 2,217 2,217 - - 3,091,633 3,023,972 67,661 - 25,400 14,552 10,848 - 127,352 127,345 7 - 375,979 375,979 - - 77,681 14,300 63,381 - 21,539 8,971 12,568 - 70,371 - 70,371 - 485,449 271,921 213,528 - - - - - 134,675 134,675 - - 216,496 216,496 - - 1,428,579 565,806 862,773 - 183,361 36,041 147,320 - 15,327 15,327 - - 288,026 288,026 - - 38,430 11,987 26,443 - 30,106 29,796 310 - - - - - 231,141 - 231,141 - 545,738 518,869 26,869 - 712 712 - - 36,682 36,682 - - - - - - 101,052 100,597 455 - 48,565 48,565 - - 403,633 344,884 58,749 - 94,727 34,165 60,562 - - - - - 35,986 35,986 - - - - - - 278,680 278,680 - - 2,247,457 2,247,457 - - 961,205 290,461 670,744 - 217,805 207,861 9,944 - 908,461 - 908,461 - 183,664 183,664 - - - - - - 577,643 577,643 - - 1,091,547 1,090,235 1,312 - 1,116,179 1,016,774 99,405 - 182,904 75,332 107,572 - - - - - 98,654 98,654 - - 143 123 20 - 265 - - 265 - - - - 129,999 - - 129,999 194 - - 194 - - - - 39,892 - - 39,892 - - - - 84,008 - - 84,008 11,764 - - 11,764 - - - - 28,204 - - 28,204 93,577 - - 93,577 730,436 - - 730,436 136,913 - - 136,913 634,250 604,515 29,470 265 3,108,779 3,089,429 19,350 - 3,645,813 1,496,914 2,018,900 129,999 351,410 253,415 97,801 194 1,247,414 - 1,247,414 - 3,449,048 2,607,916 812,928 28,204 98,497 4,721 199 93,577 1,105,353 1,051,284 14,177 39,892 1,783,159 1,776,774 6,385 - 12,448,645 3,895,502 8,469,135 84,008 947,342 297,842 637,736 11,764 - - - - 5,927,311 4,556,571 640,304 730,436 164,484 16,405 11,166 136,913 1,739,603 1,655,799 43,647 40,157 4,891,938 4,866,203 25,735 - 16,094,458 5,392,416 10,488,035 214,007 1,298,752 551,257 735,537 11,958 1,247,414 - 1,247,414 - 9,376,359 7,164,487 1,453,232 758,640 262,981 21,126 11,365 230,490 INTEGRATED ANNUAL REPORT 2023 555 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.4. Interest rate risk management [continued] As at 31 December 2022 [continued] LIABILITIES Within 1 month Amounts due to banks, the Hungarian Government, deposits from the National Bank of Hungary and other banks fixed rate variable rate non-interest-bearing Repo liabilities fixed rate variable rate non-interest-bearing Financial liabilities designated at fair value through profit or loss fixed rate variable rate non-interest-bearing Deposits from customers fixed rate variable rate non-interest-bearing Liabilities from issued securities fixed rate variable rate non-interest-bearing HUF Fx 17,358 12,847 4,511 - 29,145 29,143 2 - 16,575 26 16,549 - 7,466,580 1,097,639 6,368,941 - 1,878 211 1,667 - 187,834 62,086 125,748 - 188,121 5 188,116 - - - - - 13,217,695 6,265,835 6,951,860 - - - - - Over 1 month and Within 3 months HUF Fx Over 3 months and Within 12 months HUF Fx Over 1 year and Within 2 years Fx HUF Over 2 years Non-interest- bearing Total Total HUF Fx HUF Fx HUF Fx 27,239 27,239 - - 98 98 - - - - - - 292,239 292,239 - - 1,215 - 1,215 - 55,363 5,079 50,284 - 5 5 - - - - - - 1,746,958 1,746,958 - - 18 18 - - 109,518 109,518 - - - - - - - - - - 153,147 153,147 - - 194,515 44,390 150,125 - 80,566 70,661 9,905 - - - - - - - - - 869,141 869,141 - - 41 41 - - 71,613 71,613 - - - - - - - - - - 37,952 37,952 - - 79,497 79,497 - - 5,187 5,182 5 - - - - - - - - - 154,101 151,009 3,092 - - - - - 751,109 751,109 - - - - - - - - - - 220,222 220,222 - - 145,295 145,295 - - 42,918 42,913 5 - - - - - - - - - 189,032 189,032 - - 448,205 448,205 - - 81,757 - - 81,757 - - - - 37,616 - - 37,616 14,525 - - 14,525 - - - - 32,696 - - 32,696 - - - - - - - - 827,213 - - 827,213 18 - - 18 1,058,594 972,326 4,511 81,757 29,243 29,241 2 - 54,191 26 16,549 37,616 8,184,665 1,801,199 6,368,941 14,525 422,400 269,393 153,007 - 404,564 185,921 185,947 32,696 188,126 10 188,116 - - - - - 17,004,140 9,221,975 6,954,952 827,213 448,282 448,264 - 18 1,463,158 1,158,247 190,458 114,453 217,369 29,251 188,118 - 54,191 26 16,549 37,616 25,188,805 11,023,174 13,323,893 841,738 870,682 717,657 153,007 18 INTEGRATED ANNUAL REPORT 2023 556 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.4. Interest rate risk management [continued] As at 31 December 2022 [continued] LIABILITIES [continued] Within 1 month Fair value adjustment of derivative financial instruments fixed rate variable rate non-interest-bearing Leasing liabilities fixed rate variable rate non-interest-bearing Other financial liabilities fixed rate variable rate non-interest-bearing Subordinated bonds and loans fixed rate variable rate non-interest-bearing HUF Fx 2,868,787 2,783,756 85,031 - 2,005 1,905 100 - 93,677 93,668 9 - - - - - 2,091,600 1,945,423 146,177 - 9,146 8,686 460 - 36,041 35,843 198 - - - - - Over 1 month and Within 3 months Fx HUF Over 3 months and Within 12 months HUF Fx Over 1 year and Within 2 years Fx HUF Over 2 years Non-interest-bearing Total Total HUF Fx HUF Fx HUF Fx 478,930 331,253 147,677 - 2 1 1 - 2,247 1,748 499 - - - - - 1,824,450 972,676 851,774 - 1,329 408 921 - 1,735 1,735 - - 93,110 - 93,110 - 577,862 218,514 359,348 - - - - - 11 7 4 - - - - - 556,209 531,863 24,346 - 5,384 2,197 3,187 - 6,706 3,283 3,423 - 201,076 - 201,076 - 22,780 22,758 22 - 4 4 - - - - - - - - - - 36,714 36,714 - - 7,647 2,541 5,106 - 2,494 2,401 93 - - - - - 118,071 118,071 - - 1,277 1,277 - - - - - - - - - - 113,968 113,968 - - 31,084 17,244 13,840 - 2,408 2,319 89 - 7,798 7,798 - - 246,135 - - 246,135 - - - - 288,478 - - 288,478 - - - - 529,820 - - 529,820 5,900 - - 5,900 211,855 - - 211,855 - - - - 4,312,565 3,474,352 592,078 246,135 3,288 3,187 101 - 384,413 95,423 512 288,478 - - - - 5,152,761 3,600,644 1,022,297 529,820 60,490 31,076 23,514 5,900 261,239 45,581 3,803 211,855 301,984 7,798 294,186 - 9,465,326 7,074,996 1,614,375 775,955 63,778 34,263 23,615 5,900 645,652 141,004 4,315 500,333 301,984 7,798 294,186 - Net position (6,681,274) (3,560,594) 2,506,895 785,846 236,208 825,677 449,748 500,607 3,589,198 2,277,983 (154,136) 1,637,790 (53,361) 2,467,309 2,413,948 INTEGRATED ANNUAL REPORT 2023 557 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.5. Market risk The Group takes on exposure to market risks. Market risks arise from open positions in interest rate, currency and equity products, all of which are exposed to general and specific market movements. The Group applies a ‘Value- at-Risk’ (VaR) methodology to estimate the market risk of positions held and the maximum losses expected, based upon a number of assumptions for various changes in market conditions. The Management Board sets limits on the value of risk that may be accepted, which is monitored on a daily basis. (Analysis of liquidity risk, foreign currency risk and interest rate risk is detailed in Notes 37.2., 37.3. and 37.4., respectively.) 37.5.1. Market Risk sensitivity analysis The VaR risk measure estimates the potential loss in pre-tax profit over a given holding period for a specified confidence level. The VaR methodology is a statistically defined, probability-based approach that takes into account market volatilities as well as risk diversification by recognizing offsetting positions and correlations between products and markets. Risks can be measured consistently across all markets and products, and risk measures can be aggregated to arrive at a single risk number. The one-day 99% VaR number used by the Group reflects the 99% probability that the daily loss will not exceed the reported VaR. VaR methodologies are employed to calculate daily risk numbers include the historical and variance-covariance approach. The diversification effect has not been validated among the various market risk types when capital calculation happens. In addition to these two methodologies, Monte Carlo simulations are applied to the various portfolios on a monthly basis to determine potential future exposure. The VaR of the trading portfolio can be summarized as follows (in HUF mn): Historical VaR (99%, one-day) by risk type Foreign exchange Interest rate Equity instruments Diversification Total VaR exposure Average VaR 31/12/2023 31/12/2022 10,391 406 18 - 10,815 5,896 890 42 - 6,829 The table above shows the VaR figures by asset classes. Since processes driving the value of the major asset classes are not independent (for example the depreciation of HUF against the EUR mostly coincide with the increase of the yields of Hungarian Government Bonds), a diversification impact emerges, so the overall VaR is less than the sum of the VaR of each individual asset class. While VaR captures the Group’s daily exposure to currency and interest rate risk, sensitivity analysis evaluates the impact of a reasonably possible change in interest or foreign currency rates over a year. The longer time frame of sensitivity analysis complements VaR and helps the Group to assess its market risk exposures. Details of sensitivity analysis for foreign currency risk are set out in Note 37.5.2., for interest rate risk in Note 37.5.3., and for equity price sensitivity analysis in Note 37.5.4. INTEGRATED ANNUAL REPORT 2023 558 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.5. Market risk [continued] 37.5.2. Foreign currency sensitivity analysis The Bank changed its methodology of foreign currency sensitivity analysis and has been using a historical VaR calculation since 31 March 2021. The former Monte Carlo simulation represented the Group’s sensitivity to the rise and fall in the HUF exchange rate against EUR, over a 3-month period. The sensitivity analysis included only outstanding foreign currency denominated monetary items as strategic open positions related to foreign activities. In line with the Management's intention, the former EUR (310) million strategic open position was fully closed as at 31 March 2021. Since the closing of the strategic open position, the Group has been using a historical VaR calculation with a 1 day holding period. The analysis includes the same net open foreign exchange position as used under the internal capital adequacy assessment process (ICAAP). The VaR methodology is a statistically defined, probability-based approach that takes into account market volatilities as well as risk diversification by recognizing offsetting positions and correlations between products and markets. Additionally, the Bank determines the foreign currency risk of assets evaluated through the Other Comprehensive Income, which includes securities valuated on fair value through other comprehensive income and the foreign currency translation reserves. The following table shows the result of the foreign currency sensitivity analysis. The numbers below indicate the expected daily profit or loss of the portfolio beside the given confidence level. Probability 1% 5% 25% 50% 25% 5% 1% Effects to the Consolidated Statement of Profit or Loss In HUF million Effects to the Consolidated Statement of Other Comprehensive Income In HUF million 31/12/2023 31/12/2022 31/12/2023 31/12/2022 (9,947) (4,586) (1,041) 157 1,488 4,740 7,333 (4,746) (2,542) (843) (15) 990 2,837 4,245 (4,201) (3,150) (1,264) (211) 928 2,480 4,116 (5,604) (2,992) (1,190) (235) 834 2,415 4,767 Note: (1) Historical VaR simulation is based on the empirical distribution of the historical exchange rate movements between 31 December 2022 and 31 December 2023. INTEGRATED ANNUAL REPORT 2023 559 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.5. Market risk [continued] 37.5.3. Interest rate sensitivity analysis The sensitivity analyses below have been determined based on the exposure to interest rates for both derivatives and non-derivative instruments at the balance sheet date. The analysis is prepared assuming the amount of assets and liabilities outstanding at the balance sheet date was outstanding for the whole year. The analysis was prepared by assuming only adverse interest rate changes. The main assumptions were as follows: • Floating rate assets and liabilities were repriced to the modelled benchmark yields at the repricing dates assuming the unchanged margin compared to the last repricing. • Fixed rate assets and liabilities were repriced at the contractual maturity date. • As for liabilities with discretionary repricing feature by the Bank were assumed to be repriced with two- weeks delay, assuming no change in the margin compared to the last repricing date. • Deposits with an interest rate lower than 0.3% even at high market rates were assumed to be unchanged for the whole period. The sensitivity of interest income to changes in BUBOR was analysed by assuming two interest rate path scenarios: (1) BUBOR decreases gradually by 500 bps over the next year (probable scenario) (2) BUBOR increases gradually by 100 bps over the next year (alternative scenario) The net interest income in a one-year period after 1 January 2024 would be decreased by HUF (2,800) million (probable scenario) and increased by HUF 296 million (alternative scenario) as a result of these simulation. A similar simulation indicated HUF (9,002) million decrease (probable scenario) and HUF 4,306 million (alternative scenario) increase in the Net interest income in a one-year period after 1 January 2023. This effect is further enhanced by capital results HUF 429 million (for probable scenario) and HUF (104) million (for alternative scenario) as at 31 December 2023, the comparative results were (HUF (350) million for probable scenario, HUF 181 million for alternative scenario as at 31 December 2022) on the government bond portfolio held for hedging (economic). Furthermore, the effects of an instant 10bps parallel shift of the HUF, EUR and USD yield-curves on net interest income over a one-year period and on the market value of the hedge government bond at fair value through other comprehensive income portfolio booked against capital was analysed. The results of unfavorable shocks can be summarized as follows (in HUF million): Description HUF (0.1%) parallel shift HUF 0.1% parallel shift EUR (0.1%) parallel shift EUR 0.1% parallel shift USD (0.1%) parallel shift USD 0.1% parallel shift 31/12/2023 31/12/2022 Effects to the net interest income Effects to capital Effects to the net interest income Effects to capital (298) 298 (4,409) 3,933 (102) 112 14 (14) - - - - 1,669 (1,667) (3,661) 4,423 119 (290) 36 (36) - - - INTEGRATED ANNUAL REPORT 2023 560 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.5. Market risk [continued] 37.5.4. Equity price sensitivity analysis The following table shows the effect of the equity price sensitivity. The Group uses VaR calculation with 1 day holding period and a 99% confidence level. The VaR methodology is a statistically defined, probability-based approach that takes into account market volatilities as well as risk diversification by recognizing offsetting positions and correlations between products and markets. The daily loss will not exceed the reported VaR number with 99% of probability. The stress test assumes the largest price movement of the last year and calculates with it as the adverse direction. These scenarios show the loss of the portfolio when all prices change with the maximum amount of the last year. Description VaR (99%, one day, HUF million) Stress test (HUF million) 31/12/2023 31/12/2022 10 (103) 15 (26) INTEGRATED ANNUAL REPORT 2023 561 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.6. Capital management Capital management The primary objective of the capital management of the Group is to ensure the prudent operation, the entire compliance with the prescriptions of the regulator for a persistent business operation and maximising the shareholder value, accompanied by an optimal financing structure. The capital management of the Group members includes the management and evaluation of the shareholders` equity and other types of funds available for hedging risks, to be recorded in the equity and all material risks to be covered by the capital. The basis of the capital management of the Group members in the short run is the continuous monitoring of their capital position, in the long run the strategic and the business planning, which includes the monitoring and forecast of the capital position. The Group members maintain the capital adequacy required by the regulatory bodies and the planned risk taking mainly by means of ensuring and developing their profitability. In the event that the planned risk level of a Group member exceeded its Core and the previously raised Supplementary capital, it ensures the prudent operation by occasional measures. A further tool in the capital management of the Bank is the dividend policy, and the transactions performed with the treasury shares. Capital adequacy The Capital Requirements Directive package (CRDIV/CRR) transposes the new global standards on banking regulation (known as the Basel III agreement) into the EU legal framework. The new rules are applied from 1 January 2014. They set stronger prudential requirements for institutions, requiring them to keep sufficient capital reserves and liquidity. This new framework makes institutions in the EU more solid and strengthens their capacity to adequately manage the risks linked to their activities and absorb any losses they may incur in doing business. The capital adequacy of the Group is supervised based on the financial statements data prepared in accordance with IFRS applying the current directives, rulings and indicators from 1 January 2014. For regulatory compliance the capital adequacy ratios according to regulatory scope of consolidation are relevant. The Pillar3 Disclosure of OTP Group contains the capital adequacy ratios calculated under regulatory scope of consolidation. The Group has entirely complied with the regulatory capital requirements both in the year ended 31 December 2023 and 31 December 2022. The Group uses the standard method for determining the regulatory capital requirements of the credit risk and market risk, and parallel to that, the base indicator method, and the advanced method (“AMA”) in case of the operational risk. For international comparison purposes, the Group calculated the Regulatory capital based on IFRS data as adopted by the EU, and the consolidated Capital adequacy ratio based on this in accordance with the regulations of Basel III. The Capital adequacy ratio of the Group (IFRS) was 18.9%, the Regulatory capital was HUF 4,475,381 million and the Total regulatory capital requirement was HUF 1,896,022 million as at 31 December 2023. The same ratios calculated as at 31 December 2022 were the following: 17.8%, HUF 3,671,106 million and HUF 1,648,616 million. INTEGRATED ANNUAL REPORT 2023 562 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.6. Capital management [continued] Capital adequacy [continued] Calculation on IFRS basis (in HUF million) 31/12/2023 31/12/2022 Core capital (Tier 1) = Common Equity Tier 1 (CET 1) Issued capital Reserves1 Fair value adjustments Other capital components Non-controlling interests Treasury shares Goodwill and other intangible assets Other adjustments Additional Tier 1 (AT1) Supplementary capital (Tier 2) Subordinated bonds and loans Other issued capital components Components recognized in T2 capital issued by subsidiaries Regulatory capital Credit risk capital requirement Market risk capital requirement Operational risk capital requirement Total requirement regulatory capital Surplus capital CET 1 ratio Tier 1 ratio Capital adequacy ratio 3,945,571 3,383,162 28,000 3,992,843 (64,033) 92,443 28,542 (13,226) (188,894) 69,896 - 529,810 500,555 - 29,255 4,475,381 1,702,000 29,346 164,676 1,896,022 2,579,359 16.60% 16.60% 18.90% 28,000 3,149,251 (135,905) 288,531 2,464 (15,000) (164,642) 230,463 - 287,944 287,362 - 582 3,671,106 1,494,358 29,322 124,936 1,648,616 2,022,490 16.40% 16.40% 17.80% 1 The dividend amount planned to pay out / paid out is deducted from reserves. Basel III The components of the Common Equity Tier 1 capital (CET 1) are the following: Issued capital, Reserves (Retained earnings, Other reserves, Changes in the equity of subsidiaries, Net Profit for the year, Changes due to consolidation) Fair value adjustments, Other capital components, (Revaluation reserves, Share based payments, Cash-flow hedges, Net investment hedge in foreign operations), Non-controlling interest, Treasury shares, Goodwill and other Intangible assets, other adjustments (due to prudential filters, due to deferred tax receivables, due to temporary regulations). Supplementary capital (Tier 2): Subordinated loan capital, Supplementary loan capital, Other issued capital components, Components recognized in T2 capital issued by subsidiaries. INTEGRATED ANNUAL REPORT 2023 563 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 37: FINANCIAL RISK MANAGEMENT (in HUF mn) [continued] 37.6. Capital management [continued] Resolution strategy of OTP Group In line with Section 7 of the Resolution Act (XXXVII of 2014 on the further development of the system of institutions strengthening the security of the individual players of the financial intermediary system) implementing Article 12 of BRRD (“Bank Recovery and Resolution Directive”) (2014/59 EU Directive) the National Bank of Hungary (NBH) as the group-level resolution authority of OTP Group draw up the group resolution plan for OTP Group in close cooperation with the national resolution authorities of the EU and the equivalent third country subsidiaries. According to the group-resolution plan the resolution strategy for OTP Group is the multiple point of entry approach (“MPE”) which determines two intervention points in the Group in case of resolution: OTP Bank and NKBM Bank. Having regard to the acquisition of the Slovenian Nova KBM d.d. (NKBM) and its subsidiary (together NKBM Group) in February 2023, the SPE (single point of entry) strategy formerly determined for OTP Group as the preferred resolution strategy has been altered as a result of the update of the resolution plan in October 2023. NKBM Group was considered by the resolution authorities financially and operationally independent from the rest of the OTP Group, therefore the MPE approach has been selected as the most suitable resolution strategy in respect of OTP Group. Nevertheless, the MPE resolution strategy will be reviewed in the next update of the group-level resolution plan and for this reason the resolution authorities monitor the degree of integration of the NKBM Group into the OTP Group as a result of the integration project. OTP Bank’s Resolution Group covers entities included in the prudential scope of consolidation of OTP Bank (without Ipoteka Bank and NKBM Bank and their subsidiaries) and NKBM Resolution Group covers Nova KBM and its subsidiary (Aleja d.o.o) which is equivalent to the prudential scope of consolidation. For both resolution groups the preferred resolution tool is the application of open-bank bail-in at the level of each of the resolution entities – OTP Bank Plc. and NKBM Group. Minimum requirement for own funds and eligible liabilities requirement of OTP Bank Pursuant to Section 62 (1) of the Resolution Act OTP Bank shall meet the minimum requirement for own funds and eligible liabilities (“MREL”) on a consolidated basis at the level of the resolution group. The NBH establishes and updates annually the MREL requirement on the basis of the Joint Decision of the Resolution College, which is operated jointly with the resolution authorities of OTP Bank’s subsidiaries. The consolidated MREL requirement of OTP Bank applicable in 2023 was 16.69% of the total risk exposure amount / risk-weighted assets (“TREA”/”RWA”) and 5.74% of the total exposure measure (“TEM”) of OTP Bank’s Resolution Group. The consolidated MREL ratio was 25.10% on 31 December 2023. From 1 January 2024, OTP Bank's consolidated MREL requirement is 18.94% of the TREA/RWA and 5.78% of the TEM of OTP Bank’s Resolution Group. Subordination requirements are applicable to OTP Bank from 16 December 2024 that are set at 13.5% of TREA/RWA, 5% of TEM and 8% of TLOF (total liabilities and own funds) of OTP Bank’s Resolution Group which shall be met with own funds and subordinated eligible instruments. OTP Bank shall meet the combined buffer requirement in addition to the consolidated MREL RWA requirement / MREL RWA subordination requirement. OTP Bank’s Resolution Group consists of entities included in the prudential scope of consolidation of OTP Bank without NKBM and Ipoteka Bank and their subsidiaries. The MREL requirement of NKBM Resolution Group at consolidated level in 2023 was 20.88% of RWA, and 5.90% of TEM of NKBM Group. The MREL requirement applicable from 1 January 2024 is 22.44% of RWA and 5.90% of TEM of NKBM Group. No bank-specific subordination target has been set for NKBM Group. NKBM Group shall also meet the combined buffer requirement in addition to the consolidated MREL RWA requirement. Expected changes in 2024 In 2024 SKB is expected to exit OTP’s resolution group and join that of NKBM by the planned legal merge of the two Slovenian banks. Furthermore, a decision is expected on Ipoteka Bank (acquired in June 2023) whether NBH will include it in the resolution group of OTP Bank based on Section 7 of the Resolution Act. INTEGRATED ANNUAL REPORT 2023 564 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 38: TRANSFER OF FINANCIAL INSTRUMENTS (in HUF mn) Financial assets transferred but not derecognized Transferred assets Associated liabilities Transferred assets Associated liabilities Carrying amount 31/12/2023 Carrying amount 31/12/2022 Financial assets at amortized cost Debt securities Loans and advances Total Total 213,166 8,785 221,951 197,315 1,134 198,449 332,082 3,534 335,616 282,227 1,647 283,874 221,951 198,449 335,616 283,874 As at 31 December 2023 and 2022, respectively, the Group had an obligation from repurchase agreements (repo liability) of HUF 126,237 million and HUF 217,264 million respectively. Securities sold temporarily under repurchase agreements will continue to be recognized in the Consolidated Statement of Financial Position of the Group in the appropriate securities category. The related liability is measured at amortized cost in the Consolidated Statement of Financial Position as “Amounts due to the National Governments, to the National Banks and other banks and repo liabilities”. Financial assets transferred, derecognized with continuing involvement Financial assets which would have been derecognized but would be represented the continuing involvement are not recognized in the Consolidated Statement of Financial Position as at 31 December 2023 or as at 31 December 2022. INTEGRATED ANNUAL REPORT 2023 565 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 39: OFF-BALANCE SHEET ITEMS AND DERIVATIVE FINANCIAL INSTRUMENTS (in HUF mn) In the normal course of business, the Group becomes a party to various financial transactions that are not reflected on the Consolidated statement of financial position and are referred to as off-balance sheet financial instruments. The following represent notional amounts of these off-balance sheet financial instruments, unless stated otherwise. Contingent liabilities 31/12/2023 31/12/2022 Commitments to extend credit Guarantees arising from banking activities Factoring loan commitment Confirmed letters of credit Other Contingent liabilities and commitments total in accordance with IFRS 9 Legal disputes (disputed value) Underwriting guarantees Other Contingent liabilities and commitments total in accordance with IAS 37 Total Legal disputes 4,784,943 1,421,958 460,455 61,997 410,796 4,230,289 1,413,017 419,620 53,557 144,893 7,140,149 6,261,376 88,750 29,915 2,990 121,655 7,261,804 86,137 1,397 5,393 92,927 6,354,303 At the balance sheet date, the Group was involved in various claims and legal proceedings of a nature considered normal to its business. The amount of these claims and legal proceedings corresponds to the amount of claims and legal proceedings in previous years. The Group believes that the various asserted claims and litigations in which it is involved will not materially affect its financial position, future operating results or cash-flows, although no assurance can be given with respect to the ultimate outcome of any such claim or litigation. Provisions due to legal disputes were HUF 39,351 million as at 31 December 2023 and HUF 37,043 million as at 31 December 2022, respectively. (See Note 24.) Commitments to extend credit, guarantees and letters of credit The primary purpose of these instruments is to ensure that funds are available to a customer as required. Guarantees and standby letters of credit, which represent irrevocable assurances that the Group will make payments in the event that a customer cannot meet its obligations to third parties, carry the same credit risk as loans. Documentary and commercial letters of credit, which are written undertakings by the Group on behalf of a customer authorising a third party to draw drafts on the Group up to a stipulated amount under specific terms and conditions, are collateralised by the underlying shipments of goods to which they relate and therefore carry less risk than a direct borrowing. Commitments to extend credit represent unused portions of authorisations to extend credit in the form of loans, guarantees or letters of credit. With respect to credit risk on commitments to extend credit, the Group is potentially exposed to loss in an amount equal to the total unused commitments. However, the likely amount of loss is less than the total unused commitments since most commitments to extend credit are contingent upon customers maintaining specific credit standards. Guarantees, irrevocable letters of credit and undrawn loan commitments are subject to similar credit risk monitoring and credit policies as utilised in the extension of loans. The Management of the Group believes the market risk associated with guarantees, irrevocable letters of credit and undrawn loan commitments are minimal. INTEGRATED ANNUAL REPORT 2023 566 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 39: OFF-BALANCE SHEET ITEMS AND DERIVATIVE FINANCIAL INSTRUMENTS (in HUF mn) [continued] Guarantees, payment undertakings arising from banking activities Payment undertaking is a promise by the Group to assume responsibility for the debt obligation of a borrower if that borrower defaults until a determined amount, until a determined date, in case of fulfilling conditions, without checking the underlying transactions. The guarantee’s liability is joint and primary with the principal, in case of payment undertaking, while the Group assumes the obligation derived from guarantee independently by the conditions established by the Group. A guarantee is most typically required when the ability of the primary obligor to perform its obligations under a contract is in question, or when there is some public or private interest which requires protection from the consequences of the principal's default or delinquency. A contract of guarantee is subject to the statute of frauds (or its equivalent local laws) which has maturity and is only enforceable if recorded in writing and signed by the surety and the principal. This means that if the beneficiary has not exercised his rights against the surety or guarantor by the deadline indicated, he automatically forfeits all his claims against the guarantor or surety. In the case of a simple surety, the beneficiary is obliged to seek recovery of the debt from the debtor, because as long as the debt is recoverable from the debtor, the guarantor can refuse to pay, whereas in the case of a cash surety, the beneficiary can also go to the guarantor immediately, there being no objection to enforcement. Derivatives The Group maintains strict control limits on net open derivative positions, that is the difference between purchase and sale contracts, regarding both the amount and the term. At any time the amount subject to credit risk is limited to the current fair value of instruments that are favourable to the Group (i.e. assets), which in relation to derivatives is only a small fraction of the contract or notional values used to express the volume of instruments outstanding. This credit risk exposure is managed as part of the overall lending limits with customers, together with potential exposures from market movements. Collateral or other security is not usually obtained for credit risk exposures on these instruments, except for trading with clients, where the Group in most of the cases requires margin deposits. INTEGRATED ANNUAL REPORT 2023 567 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 40: SHARE-BASED PAYMENTS AND EMPLOYEE BENEFITS (in HUF mn) The previously approved option program required a modification due to the introduction of the Bank Group Policy on Payments accepted in resolution of Annual General Meeting regarding to the amendment of CRD III. Directives and Act on Credit Institutions and Financial Enterprises. Key management personnel affected by the Bank Group Policy receive compensation based on performance assessment generally in the form of cash bonus and equity shares in a ratio of 50-50%. Assignment is based on OTP shares, furthermore performance-based payments are deferred in accordance with the rules of Credit Institutions Act. The Bank ensures the share-based payment part for the management personnel of the Group members. During implementation of the Remuneration Policy of the Group appeared that in case of certain foreign subsidiaries it is not possible to ensure the originally determined share-based payment because of legal reasons – incompatible with relevant EU-directives –, therefore a decision was made to cancel the share-based payment in affected countries, and virtual share-based payment – cash payment fixed to share price - was made from 2017. In case of foreign subsidiaries virtual share-based payment was made uniformly from 2021 (in the case of payments related to 2021). The quantity of usable shares for individuals calculated for settlement of share-based payment shall be determined as the ratio of the amount of share-based payment and share price determined by Supervisory Board (until the end of 2014 by Board of Directors). The value of the share-based payment at the performance assessment is determined within 10 days by Supervisory Board based on the average of the three previous trade day’s middle rate of OTP Bank’s equity shares fixed on the Budapest Stock Exchange. At the same time the conditions of discounted share-based payment are determined, and share-based payment shall contain maximum HUF 6,000 discount at the assessment date, and earnings for the shares at the payment date is maximum HUF 12,000. Employee benefits are all forms of consideration given by an entity in exchange for service rendered by employees or for the termination of employment. IAS 19 Employee Benefits shall be applied in accounting for all employee benefits, except those to which IFRS 2 Share-based Payment applies. The parameters for the share-based payment relating to ongoing years 2018-2020 by the Supervisory Board for periods of each year as follows: Year Share purchasing at a discounted price Share purchasing at a discounted price Price of remuneration exchanged to share Price of remuneration exchanged to share Exercise price Maximum earnings 2019 2020 2021 2022 2023 2024 2025 2026 2027 for the year 2018 4,000 4,000 4,000 4,000 4,000 4,000 4,000 - - 10,413 10,413 10,413 10,913 10,913 10,913 10,913 - - 12,413 12,413 12,413 12,413 12,413 12,413 12,413 - - Exercise price Maximum earnings HUF per share for the year 2019 Share purchasing at a discounted price Exercise price Maximum earnings Price of remuneration exchanged to share for the year 2020 - 9,553 9,553 9,553 9,553 9,553 9,553 9,553 - - 4,000 4,000 4,000 4,000 4,000 4,000 4,000 - - 11,553 11,553 11,553 11,553 11,553 11,553 11,553 - - - 12,644 12,644 13,644 13,644 13,644 13,644 13,644 - - 9,000 8,000 8,000 8,000 8,000 8,000 8,000 - - 16,644 16,644 16,644 16,644 16,644 16,644 16,644 INTEGRATED ANNUAL REPORT 2023 568 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 40: SHARE-BASED PAYMENTS AND EMPLOYEE BENEFITS (in HUF mn) [continued] The parameters for the share-based payment relating to ongoing years 2021-2022 by the Supervisory Board for periods of each year as follows: Year Share purchasing at a discounted price Share purchasing at a discounted price Price of remuneration exchanged to share Price of remuneration exchanged to share Exercise price Maximum earnings for the year 2021 6,000 7,000 8,000 9,000 10,000 10,000 10,000 - 5,912 6,912 6,912 6,912 6,912 6,912 6,912 - Exercise price HUF per share Maximum earnings for the year 2022 8,912 8,912 8,912 8,912 8,912 8,912 8,912 - - 7,773 8,773 8,773 8,773 8,773 8,773 8,773 - 6,000 7,000 8,000 9,000 10,000 10,000 10,000 - 10,773 10,773 10,773 10,773 10,773 10,773 10,773 2022 2023 2024 2025 2026 2027 2028 2029 1Parameters of benefits for year after 2021 due in 2029 only is applicable to foreign companies and for virtual benefits. Relevant factors considered during measurement of fair value related to share-based payment as follows: Year 2017 2018 2019 2020 2021 2022 2023 Year 2017 2018 2019 2020 2021 2022 2023 Reference price Assumed volatility Risk-free interest rate (HUF) 1-year 2-year 3-year 4-year 5-year 6-year 7-year 9,200 10,064 12,413 11,553 16,644 8,912 10,773 21.30% 26.00% 19.20% 33.60% 28.60% 42.60% 33.30% 0.10% 0.20% 0.20% 0.60% 1.00% 7.10% 13.20% 0.50% 0.60% 0.70% 0.40% 1.60% 7.90% 9.20% 0.70% 1.00% 0.90% 0.50% 1.80% 7.60% 8.20% 1.00% 1.30% 1.10% 0.60% 1.90% 7.30% 7.70% 1.30% 1.60% 1.30% 0.80% 2.00% 7.10% 7.30% 1.30% 1.90% 1.40% 0.90% 2.10% 7.00% 7.10% 1.30% 2.10% 1.60% 1.00% 2.10% 6.90% 6.90% 1 -year 2-year Expected dividends (HUF/Share) 4-year 5-year 3-year 6-year 7-year Pricing model 219 219 252 219 371 452 300 219 219 290 252 321 497 330 252 219 333 290 357 547 363 290 219 383 333 393 601 399 334 219 440 383 432 661 439 384 219 507 440 475 728 483 442 219 583 507 523 800 531 Binomial Binomial Binomial Binomial Binomial Binomial Binomial INTEGRATED ANNUAL REPORT 2023 569 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 40: SHARE-BASED PAYMENTS AND EMPLOYEE BENEFITS (in HUF mn) [continued] Based on parameters accepted by Supervisory Board relating to the year 2018 effective pieces are as follows as at 31 December 2023: Share purchasing period started in 2019 Remuneration exchanged to share provided in 2019 Share purchasing period started in 2020 Remuneration exchanged to share provided in 2020 Share purchasing period started in 2021 Remuneration exchanged to share provided in 2021 Share purchasing period started in 2022 Remuneration exchanged to share provided in 2022 Share purchasing period started in 2023 Remuneration exchanged to share provided in 2023 Remuneration exchanged to share applying in 2024 Remuneration exchanged to share applying in 2025 Approved pieces of shares Exercised until 31 December 2023 Weighted average share price at the date of exercise (in HUF) Expired pieces Exercisable as at 31 December 2023 82,854 82,854 17,017 17,017 150,230 150,230 33,024 33,024 73,799 73,799 14,618 14,618 13,843 11,829 14,294 11,897 16,314 16,468 - - - - - - 86,456 77,425 14,605 9,031 13,858 13,858 45,155 45,155 3,217 3,217 - - - - 8,529 14,736 11,820 - - - - - - - - - - - - - - - - - 864 432 Based on parameters accepted by Supervisory Board relating to the year 2019 effective pieces are as follows as at 31 December 2023: Share purchasing period started in 2020 Remuneration exchanged to share provided in 2020 Share purchasing period started in 2021 Remuneration exchanged to share provided in 2021 Share purchasing period started in 2022 Remuneration exchanged to share provided in 2022 Share purchasing period started in 2023 Remuneration exchanged to share provided in 2023 Share purchasing period starting in 2024 Remuneration exchanged to share applying in 2024 Remuneration exchanged to share applying in 2025 Remuneration exchanged to share applying in 2026 Approved pieces of shares Exercised until 31 December 2023 Weighted average share price at the date of exercise (in HUF) Expired pieces Exercisable as at 31 December 2023 91,403 91,403 22,806 22,806 201,273 201,273 30,834 30,834 12,218 11,897 16,298 17,618 - - - - - - - - 107,760 101,897 13,771 1,344 4,519 10,564 10,564 117,437 114,063 13,427 13,427 - - - - - - - - 8,529 13,893 11,674 - - - - - - - - - - - - 3,374 - 44,421 6,279 1,000 500 INTEGRATED ANNUAL REPORT 2023 570 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 40: SHARE-BASED PAYMENTS AND EMPLOYEE BENEFITS (in HUF mn) [continued] Based on parameters accepted by Supervisory Board relating to the year 2020 effective pieces are as follows as at 31 December 2023: Share purchasing period started in 2021 Remuneration exchanged to share provided in 2021 Share purchasing period started in 2022 Remuneration exchanged to share provided in 2022 Share purchasing period started in 2023 Remuneration exchanged to share provided in 2023 Share purchasing period starting in 2024 Remuneration exchanged to share applying in 2024 Share purchasing period starting in 2025 Remuneration exchanged to share applying in 2025 Remuneration exchanged to share applying in 2026 Remuneration exchanged to share applying in 2027 Approved pieces of shares Exercised until 31 December 2023 Weighted average share price at the date of exercise (in HUF) Expired pieces 41,098 14,142 17,997 26,956 17,881 17,881 17,498 - Exercisable as at 31 December 2023 - - 83,688 3,536 14,193 1,288 78,864 15,232 15,111 8,529 121 - 47,275 - 8,562 8,562 - 11,659 - - - - - - - - - - - - - - - - - - - - - - - - - - 47,275 - 51,002 9,518 13,080 3,443 680 680 Based on parameters accepted by Supervisory Board relating to the year 2021 effective pieces are as follows as at 31 December 2023: Approved pieces of shares Exercised until 31 December 2023 Weighted average share price at the date of exercise (in HUF) Expired pieces Exercisable as at 31 December 2023 Share purchasing period started in 2022 Remuneration exchanged to share provided in 2022 Share purchasing period started in 2023 Remuneration exchanged to share provided in 2023 Share purchasing period starting in 2024 Remuneration exchanged to share applying in 2024 Share purchasing period starting in 2025 Remuneration exchanged to share applying in 2025 Share purchasing period starting in 2026 Remuneration exchanged to share applying in 2026 Share purchasing period starting in 2027 Remuneration exchanged to share applying in 2027 60,018 59,776 10,122 242 11,028 11,028 117,276 117,276 10,824 10,824 8,691 13,672 11,534 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 50,771 4,942 54,262 4,942 58,155 4,942 25,305 631 INTEGRATED ANNUAL REPORT 2023 571 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 40: SHARE-BASED PAYMENTS AND EMPLOYEE BENEFITS (in HUF mn) [continued] Based on parameters accepted by Supervisory Board relating to the year 2022 effective pieces are as follows as at 31 December 2023: Approved pieces of shares Exercised until 31 December 2023 Weighted average share price at the date of exercise (in HUF) Expired pieces Exercisable as at 31 December 2023 Share purchasing period started in 2023 Remuneration exchanged to share provided in 2023 Share purchasing period starting in 2024 Remuneration exchanged to share applying in 2024 Share purchasing period starting in 2025 Remuneration exchanged to share applying in 2025 Share purchasing period starting in 2026 Remuneration exchanged to share applying in 2026 Share purchasing period starting in 2027 Remuneration exchanged to share applying in 2027 Share purchasing period starting in 2028 Remuneration exchanged to share applying in 2028 57,412 57,364 8,726 8,590 13,484 11,629 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 48 136 103,450 8,494 42,814 3,993 43,714 3,993 44,701 3,993 19,756 - Effective pieces relating to the periods starting in 2024-2028 settled during valuation of performance of year 2019- 2022, can be modified based on risk assessment and personal changes. In connection with the share-based compensation for Board of Directors and connecting compensation, shares given as a part of payments detailed above and for the year 2023 based on performance assessment accounted as equity-settled share-based transactions, HUF 3,292 million and HUF 2,948 million was recognized as expense for the year ended 31 December 2023 and 2022, respectively. Defined benefit plan Defined benefit plan is post‑employment benefit plans other than defined contribution plan. The Group's net obligation is calculated by estimating the amount of employee's future benefit based on their servicies for the current and prior periods. The future value of benefit is being discounted to present value. The Group has small number of plans and mainly in Bulgaria, Serbia, Montenegro, Croatia and Slovenia. These plans are providing retirement benefits upon pension age as lump-sum payment based either on fixed amounts or certain months of salary. These plans are unfunded consequently there are no significant plan assets associated with these plans. INTEGRATED ANNUAL REPORT 2023 572 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 40: SHARE-BASED PAYMENTS AND EMPLOYEE BENEFITS (in HUF mn) [continued] Defined benefit plan [continued] The movements of defined benefit obligation can be summarized as follows: Balance as at 1 January Increase due to acquisition Current service cost Interest cost Actuarial gains from changes in demographic assumptions Actuarial loss / (gains) from changes in financial assumptions Benefits paid Past service cost Other decreases Revaluation difference Closing balance 31/12/2023 31/12/2022 4,728 1,621 369 322 (497) 844 (279) - (322) (202) 6,584 5,264 - 432 105 (110) (1,179) (271) 47 (19) 459 4,728 Amounts recognized in profit and loss 31/12/2023 31/12/2022 Current service cost Net interest expense Past service cost Actuarial losses / (gains) Other income Total 369 322 - 11 (340) 362 432 105 47 (288) (129) 167 Maturity analysis of the present value of defined 31/12/2023 31/12/2022 benefit obligations Within one year Within 5 years and over one year Within 10 years and over 5 years Over 10 years Total present value Actuarial assumptions Discount rate Future salary increases 609 2,015 2,107 1,853 6,584 575 1,285 1,470 1,398 4,728 31/12/2023 31/12/2022 2.88% - 6.25% 1.80% - 6.00% 1.28% - 8.50% 0.75% - 8.00% Since plan asset is not recognized in the Consolidated Financial Statements, the effect of the asset ceiling, the effect of changes in foreign exchange rates and the return on plan assets, excluding amounts included in interest accounts are also not recognized and therefore not presented. OTP Group made an insignificant amount of contribution to the defined benefit plans during the year ended 31 December 2023 and 2022, respectively. INTEGRATED ANNUAL REPORT 2023 573 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 41: RELATED PARTY TRANSACTIONS (in HUF mn) The compensation of key management personnel, such as the members of the Board of Directors, members of the Supervisory Board, key employees of the Bank and its major subsidiaries involved in the decision-making process in accordance with the compensation categories defined in IAS 24 Related Party Disclosures, is summarised below: Compensations 31/12/2023 31/12/2022 Short-term employee benefits Share-based payment Other long-term employee benefits Termination benefits Post-employment benefits Total 9,974 2,173 556 126 - 12,829 9,020 2,632 474 293 1 12,420 Share based compensations to the members of the Board of Directors, Supervisory Board or key employees of the Bank and its major subsidiaries are detailed in Note 40 Share-based payments. An analysis of payment to executives of the Group related to their activity in Board of Directors and Supervisory Board is as follows: Members of Board of Directors Members of Supervisory Board Total 31/12/2023 31/12/2022 3,225 432 3,657 2,539 348 2,887 INTEGRATED ANNUAL REPORT 2023 574 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 41: RELATED PARTY TRANSACTIONS (in HUF mn) [continued] Connections with related party (key management personnel and their close family member and companies) by which line of the consolidated statement of financial position and off-balance sheet is presented: Assets Securities (net value) Fair value adjustment of Other related parties Associated companies Other companies Total Other related parties Associated companies Other companies Total 31/12/2023 31/12/2022 608 52 - 660 601 - - 601 derivative financial instruments Loans at amortized cost (net value) Finance lease receivable (net value) Loans mandatorily at fair value through profit or loss Total assets - 70,091 - 200 70,899 164 22,048 47 1,711 24,022 - 2,459 - - 2,459 164 94,598 47 1,911 97,380 - 75,704 - 164 76,469 - 23,554 22 - 23,576 - 4,067 - - 4,067 - 103,325 22 164 104,112 Liabilities Deposits from customers and loan liabilities Fair value adjustment of derivative financial instruments Total liabilities 87,857 22,042 1,373 111,272 54,002 12,490 2,104 68,596 - 87,857 - 22,042 - 1,373 - 111,272 - 54,002 46 12,536 - 2,104 46 68,642 INTEGRATED ANNUAL REPORT 2023 575 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 41: RELATED PARTY TRANSACTIONS (in HUF mn) [continued] Connections with related party (key management personnel and their close family member and companies) by which line of the consolidated statement of financial position and off-balance sheet is presented [continued]: Off-balance sheet items Undrawn line of credit Bank Guarantee Commitments and guarantees given Total off-balance sheet items Other related parties 64,900 11,080 40 76,020 31/12/2023 Associated companies Other companies Total 50 1,914 - 1,964 1,910 2,491 - 4,401 66,860 15,485 40 82,385 Other related parties 47,522 8,455 24 56,001 31/12/2022 Associated companies Other companies Total 322 - - 322 2,209 2,652 - 4,861 50,053 11,107 24 61,184 Statement of profit or loss (turnover during the current period) Interest income Fees and commissions Interest expense Fees and commission expenses Loss allowance / Provision on loans, placements, for commitments and guarantees given Operational costs Net income from sale of assets 31/12/2023 31/12/2022 2,448 164 (514) (2,094) (86) (4,093) - 860 117 (243) (7) (29) (1,852) - In the normal course of business, the Bank enters into other transactions with its unconsolidated subsidiaries of the Group, the amounts and volumes of which are not significant to these Consolidated Financial Statements taken as a whole. Related party transactions were made on terms equivalent to those that prevail in arm’s length transactions and such terms can be substantiated. INTEGRATED ANNUAL REPORT 2023 576 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 42: ACQUISITION (in HUF mn) Acquisition and consolidation of subsidiaries On 6 December 2021 OTP Bank signed an acquisition agreement with Alpha International Holdings Single Member S.A. on purchasing 100% shareholding of Alpha Bank SH.A., the Albanian subsidiary of the Greek Alpha Bank S.A. The purchase price has been agreed at EUR 55 million. The financial closing of the transaction was completed on 18 July 2022. The Seller shall, on an after-tax basis, indemnify and keep indemnified OTP Bank (the Purchaser) against all losses suffered or incurred by it arising directly out of two lawsuits. The aggregate liability of the Seller for all indemnity claims shall not exceed three million euros. The Seller made a strategic decision to dispose of its Albanian subsidiary. Purchasing an entity with negative goodwill is reasoned by altogether the expected cost synergies arising from the market situation in Albania. In line with the sale and purchase agreement (two-step structure of purchase agreement) concluded on 12 December 2022 between OTP Bank and the Ministry of Economy and Finance of the Republic of Uzbekistan, the first step of the Ipoteka Bank acquisition was completed on 13 June 2023. Consequently, OTP Bank became the majority shareholder of Ipoteka Bank by acquiring a 73.71% stake and became indirect shareholder of Ipoteka Bank’s wholly-owned subsidiaries. In the second step of the transaction, the shares that remained in the ownership of the Ministry will be bought three years after the first step by purchasing further 25% of the shares owned by the seller. On the basis of contractual conditions, different purchase price modifying factors can modify the second instalment of the purchase price. In this regard, the amount of HUF 15,757 million compensation assets presented in the consolidated financial statement, which comes from the fact that the former owners of the acquired company are contractually indemnifying the acquiring OTP Bank due to the acquired uncertainties. As a result of the acquisition, OTP Group entered the Central Asian region, and is the first foreign bank to participate in the privatization of the Uzbek banking sector. On 31 May 2021, OTP Bank signed a share sale and purchase agreement on purchasing 100% shareholding of OTP Luxembourg S.a.r.l. and its subsidiaries - Nova KBM d.d. and Aleja Finance d.o.o., (hereinafter “NKBM group”) which are 80% owned by funds managed by affiliates of Apollo Global Management, Inc. and 20% by EBRD. The financial closing of the transaction took place on 6 February 2023, after obtaining all the necessary regulatory approvals. The acquisition of the bank is the most significant acquisition in the history of OTP Group. The integration process of the two Slovenian subsidiaries, SKB banka purchased in 2019 and Nova KBM is expected to be completed in 2024. The new bank will be the largest foreign subsidiary of OTP Group. On 27 September, 2023, Aranykalász Group became with 100% ownership the member of OTP Group through Portfolion Zöld Magántőkealap. Aranykalász Group contains Aranykalász 1955. Mezőgazdasági Ltd., Aranymező 2001. Mezőgazdasági Ltd., Agromag-Plusz Mezőgazdasági Ltd. On 7 November 2023, Szekszárd Group engaged in agricultural activities became 100% owned by OTP Group through Portfolion Zöld Magántőkealap. Szekszárd Group contains Szekszárdi Mezőgazdasági Plc. and Szajki Mezőgazdasági Plc. On 10 October 2022 OTP Fund Management Company and OTP banka Srbija a.d. signed a share sale and purchase agreement on purchasing 100% shareholding of Ilirika DZU AD Beograd, a Serbian asset management company, with the Slovenian companies Ilirika Fintrade d.o.o., Ilirika svetovanje d.o.o. and Ilirika d.d. The ownership proportion is 75 – 25%, de total consideration for the purchase of the shares was 93,8 million RSD. The financial closing of the transaction took place on 11 July 2023. In October 2023 the Subsidiary changed its name to OTP Invest AD Beograd. Through this acquisition OTP Group entered the Serbian asset management market with only a few market competitors. INTEGRATED ANNUAL REPORT 2023 577 OTP BANK NOTE 42: ACQUISITION (in HUF mn) [continued] The fair value of the assets and liabilities acquired is as follows [continued]: The fair value of the assets and liabilities acquired is as follows: IFRS REPORT (CONSOLIDATED) JSCMB 'Ipoteka Bank' (June 2023) NKBM group (February 2023) Aranykalasz group (August 2023) Szekszard group (November 2023) OTP Invest (July 2023) Total (2023) Alpha Bank SH.A. (July 2022) Cash amounts and due from banks and balances with the National Banks Placements with other banks, repo receivables Financial assets at fair value through profit or loss Securities at fair value through other comprehensive income Loans at amortized cost Loans mandatorily at fair value through profit or loss Associates and other investments Securities at amortized cost Property and equipment Intangible assets Right-of-use assets Investment properties Derivative financial assets designated as hedge accounting Other assets Total assets (98,886) (50,298) - (154) (875,037) - (981) (136,267) (27,187) (1,200) (1,920) - - (31,533) (1,223,463) (887,441) (11,605) (11,167) (136,612) (2,037,656) - (4,891) (788,383) (20,199) (17,171) (1,941) (9,910) (1,842) (50,941) (3,979,759) (925) - - - - - (12) - (2,852) - - - - (585) - - - - - (2,279) - (1,434) (3) - - - (11,294) (15,083) (10,502) (14,803) (57) - - - - - - - (1) (110) - - - (6) (174) (987,894) (61,903) (11,167) (136,766) (2,912,693) - (8,163) (924,650) (51,673) (18,484) (3,861) (9,910) (1,842) (104,276) (5,233,282) (58,880) (26,500) - (46,003) (101,642) - - (3,038) (1,063) (1,391) (3,209) - - (6,852) (248,579) INTEGRATED ANNUAL REPORT 2023 578 OTP BANK NOTE 42: ACQUISITION (in HUF mn) [continued] The fair value of the assets and liabilities acquired is as follows [continued]: IFRS REPORT (CONSOLIDATED) Amounts due to the banks, the National Governments, deposits from the National Banks and other banks and repo liabilities Deposits from customers Liabilities from issued securities Derivative financial liabilities held for trading Derivative financial liabilities designated as hedge accounting Leasing liabilities Other liabilities Subordinated bonds and loans Total liabilities Net assets JSCMB 'Ipoteka Bank' (June 2023) NKBM group (February 2023) Aranykalasz group (August 2023) Szekszard group (November 2023) OTP Invest (July 2023) Total (2023) Alpha Bank SH.A. (July 2022) 571,792 309,898 118,897 - - - 27,681 12,098 1,040,366 (183,097) 69,398 3,250,141 169,071 - 2,982 1,967 51,157 32,916 3,577,632 (402,127) 300 - - - - - 1,415 - 990 - - - - - 768 - 1,715 (13,368) 1,758 (13,045) - 188 - - - - 7 - 195 21 642,480 3,560,227 287,968 - 2,982 1,967 81,028 45,014 4,621,666 (611,616) 1,969 213,400 - - - 3,346 6,089 - 224,804 (23,775) JSCMB 'Ipoteka Bank' (June 2023) NKBM group (February 2023) Aranykalasz group (August 2023) Szekszard group (November 2023) OTP Invest (July 2023) Total (2023) Alpha Bank SH.A. (July 2022) Net assets total Non-controlling interest1 Negative goodwill / (Goodwill) Net cash Cash acquired on purchase Net cash paid for acquisition Purchase price - part one Purchase price - part two Total (183,097) 3,149 93,891 (86,057) 98,886 12,829 (83,347) (2,710) (86,057) 1Non-controlling interest was measured at its proportionate share of net assets of the acquiree. (402,127) - 104,470 (297,657) 887,441 589,784 (13,368) - - (13,368) 925 (12,443) (13,045) - - (13,045) 585 (12,460) 21 - (324) (303) 57 (246) (611,616) 3,149 198,037 (410,430) 987,894 577,464 (23,775) - 3,784 (19,991) 58,880 38,889 INTEGRATED ANNUAL REPORT 2023 579 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 42: ACQUISITION (in HUF mn) [continued] The fair value of the assets and liabilities acquired is as follows [continued]: Breakdown of the acquired entity’s income, profit / loss from the date of the acquisition: JSCMB 'Ipoteka Bank' NKBM group Aranykalász group Szekszárd group OTP Invest Total Interest income Net result 96,490 156,314 - - 1 252,805 (52,760) 77,804 - - (37) 25,007 One-off expense2 (40,060) (10,010) - - - (50,070) 2The net result was decreased by the loss allowance on loans in accordance with IFRS 9 after the first day of the acquisition (Day 1). Breakdown of the acquired entity’s income, profit / loss if the Group would have acquired from the beginning of year 2023: JSCMB 'Ipoteka Bank' NKBM group Aranykalász group Szekszárd group OTP Invest Total Interest income Net result 175,815 166,772 - - 2 342,589 (70,215) 79,338 1,607 2,904 (89) 13,545 One-off expense2 (40,060) (10,010) - - - (50,070) 2The net result was decreased by the loss allowance on loans in accordance with IFRS 9 after the first day of the acquisition (Day 1). With the acquisition the following shares were purchased: JSCMB 'Ipoteka Bank' JSCMB 'Ipoteka Bank' Ipoteka Leasing LLC IMKON Sugurta JSC Mortgage refinancing Company of Uzbekistan OTP Luxembourg s.á.r.l. Nova Kreditna Banka Maribor d.d. Telekom Slovenije, d.d. Elektro Maribor d.d. Pivka Perutninarstvo d.d. Skupina Prva, Zavarovalniški Holding, d.d. Sava d.d. VISA Inc. C VISA Inc. A Bodočnost Maribor d.o.o. Sklad Za Reševanje Bank SWIFT SCRL La Hulpe, Belgija Bankart d.o.o. Aleja Finance d.o.o. Number of shares Type Voting rights 2,203,591,374,374 59,197,658 60,000,000,000 45,000,000,000 Common stock Preferred dividend Common stock Business share 73.7090% 0.0020% 100.00% 100.00% 20,000,000 2,771,440 10,000,000 11,938 76,715 486 4,764 496,851 3,688 369 1 50,003,264 32 584,424 500,000 Common stock Business share Common stock Common stock Common stock Common stock Preferred dividend Common stock Preferred dividend Preferred dividend Business share Business share Business share Business share Business share 20.00% 100.00% 100.00% 0.18% 0.23% 0.04% 2.35% 1.71% 0.00% 0.00% 1.00% 26.17% 0.03% 29.22% 100.00% INTEGRATED ANNUAL REPORT 2023 580 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 42: ACQUISITION (in HUF mn) [continued] With the acquisition the following shares were purchased [continued]: Number of shares Type Voting rights Aranykalász 1955. Mezőgazdasági Ltd. Dél-borsodi Gazdák Ltd. "Egertej" Ltd. Aranymező 2001. Mezőgazdasági Ltd. Agromag-Plusz Mezőgazdasági Ltd. Szekszárdi Mezőgazdasági Plc. Szajki Mezőgazdasági Plc. Újberek Ltd. Sióvölgye Ltd. Orbánhegyi Szőlőbirtok Limited partnership Szekszárdi Liszt Pincészet Ltd. Iphygénia Ltd. ZA-Gamma Agro Ltd. GM Agrár Ltd. Szajkmenti Gazda Limited partnership Sióparti Gazda Limited partnership OTP invest AD Beograd 41,670,000 3,703,260 4,274,600 2,250,000 28,650,000 Business share Business share Business share Business share Business share 52 Common stock 659,859 Common stock Business share Business share Business share Business share Business share Business share Business share Business share Business share 177,032 Common stock 4,800,000 156,580,000 25,000 30,000,000 51,000,000 2,250,000 3,000,000 95,000 5,000 100.00% 40.82% 28.12% 100.00% 98.34% 100.00% 100.00% 100.00% 100.00% 76.92% 100.00% 100.00% 99.00% 100.00% 100.00% 87.50% 100.00% INTEGRATED ANNUAL REPORT 2023 581 OTP BANK IFRS REPORT (CONSOLIDATED) I. NOTE 43: SIGNIFICANT SUBSIDIARIES AND ASSOCIATES (in HUF mn) Investments in companies in which the Bank has a controlling interest are detailed below. They are fully consolidated companies and incorporated in Hungary unless otherwise stated. Significant subsidiaries Name DSK Bank AD (Bulgaria) OTP Bank JSC (Ukraine) JSC “OTP Bank” (Russia) OTP banka d.d. (Croatia) OTP Bank Romania S.A. (Romania) OTP banka Srbija a.d. Novi Sad (Serbia) Crnogorska komercijalna banka a.d. (Montenegro) Banka OTP Albania SH.A. (Albania) OTP Bank S.A. (Moldova) SKB Banka d.d. Ljubljana (Slovenia) Nova Kreditna Banka Maribor d.d. (Slovenia) JSCMB 'Ipoteka Bank' (Uzbekistan) OTP Financing Malta Company Ltd. (Malta) OTP Holding Ltd. (Cyprus) OTP Factoring Ltd. OTP Mortgage Bank Ltd. OTP Real Estate Ltd. Merkantil Bank Ltd. OTP Building Society Ltd. OTP Fund Management Ltd. Bank Center No. 1. Ltd. Inga Kettő Ltd. OTP Funds Servicing and Consulting Ltd. OTP Real Estate Leasing Ltd. Ownership (Direct and Indirect) 31/12/2023 31/12/2022 Activity 99.92% 100.00% 97.92% 100.00% 100.00% 100.00% 100.00% 100.00% 98.26% 100.00% 100.00% 79.58% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 99.92% 100.00% 97.92% 100.00% 100.00% 100.00% 100.00% 100.00% 98.26% 100.00% - - 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% commercial banking services commercial banking services commercial banking services commercial banking services commercial banking services commercial banking services commercial banking services commercial banking services commercial banking services commercial banking services commercial banking services commercial banking services refinancing activities refinancing activities work-out mortgage lending real estate management and development finance lease housing savings and loan fund management real estate lease property management fund services real estate leasing INTEGRATED ANNUAL REPORT 2023 582 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 43: SIGNIFICANT SUBSIDIARIES AND ASSOCIATES (in HUF mn) [continued] Significant associates and joint ventures Summarized financial and non-financial information of associates which are accounted according to IAS 28 and in line with IFRS 9 as at 31 December 2023 is as follows: List of associated entities Carrying amount Ownership of OTP Bank Profit after tax Country / Headquarter Activity Edrone spółka z ograniczoną odpowiedzialnością NovaKid Inc. Banzai Cloud Closed Co. Plc CodeCool Ltd Pepita.hu Closed Co. Plc Seon Holdings Ltd VCC Live Group Closed Co. Plc Cursor Insight Ltd OneSoil Ag. Packhelp Spółka Akcyjna Phoenix Play Invest Closed Co. Plc Algorithmiq Invest Closed Co. Plc Deligo Vision Technologies Ltd Shopper Park Plus Closed Co. Plc.1 New Frontier Technology Invest SARL Mindgram sp. z.o.o Tine Limited Renewabl Ltd. Giganci Programowania sp. z.o.o. FlowX.Ai., Inc Commsignia Inc. Deskbird AG Subtotal (Investments through funds) OTP Risk Fund I. OTP-DayOne Magvető Fund D-ÉG Thermoset Ltd 'u.l.' Company for Cash Services AD Fabetker Ltd NGY Propertiers Investment SRL Fintech CEE Software Invest Ltd Bankart Procesiranje Placilnih Instrumentov d.o.o. Mortgage refinancing Company of Uzbekistan Dél-borsodi Gazdák Ltd. "Egertej"Ltd. Orbánhegyi Szőlőbirtok Subtotal Total 1Previously known as: GRADUW Invest Closed Co. Plc 848 2,009 4 1,310 2,679 8,070 1,632 73 6 899 6,368 5,185 302 5,237 3,624 206 - 102 514 2,252 1,763 1,079 44,162 611 280 - 392 3 11,637 408 7,219 1,030 4 8 - 21,592 65,754 23.54% 4.07% 17.42% 7.26% 38.75% 19.26% 24.72% 6.75% 3.72% 3.14% 21.68% 21.68% 8.70% 2.80% 14.00% 2.38% 0.00% 5.01% 5.03% 9.50% 3.17% 8.46% 44.12% 22.00% 46.99% 25.00% 20.00% 14.54% 20.04% 43.06% 20.00% 40.92% 28.12% 25.00% (342) (231) 267 (731) (580) (1,210) (220) (51) (819) (2,725) 151 (8,907) (215) 3,175 103 (1,083) (1,086) (269) (149) (1,786) (1,438) Poland / Krakow USA / San Francisco Hungary /Budapest Hungary /Budapest Hungary / Szeghalom UK / London Hungary /Budapest UK / London Switzerland / Zurich Poland / Warsaw Hungary /Budapest Hungary /Budapest Hungary /Budapest Hungary /Budapest Luxemburg / Luxembourg Poland / Warsaw Great Britain / London Great Britain / London Poland / Warsaw USA / Camano Park USA / Santa Clara (1,944) (20,090) 158 308 n.a. St. Gallen / Switzerland Hungary /Budapest Hungary /Budapest Hungary / Dunaújváros 337 Bulgaria / Sofia Computer programming activities Online kids English learning platform operator Computer programming activities Other education Retail sale via mail order houses or via Internet Computer programming activities Computer programming activities Computer programming activities Computer programming activities Manufacture of corrugated paper and paperboard and of containers of paper and paperboard Activities of holding companies Activities of holding companies Other information service activities Sale and purchase of own real estate Activities of holding companies Other human health activities Child day-care services Other information technology services Other education Computer programming activities Retail sale of computers, peripheral units and software in specialized stores Computer programming activities Trusts, funds and similar financial entities Trusts, funds and similar financial entities Wholesale of hardware, plumbing and heating equipment and supplies Other financial service activities, except insurance and pension funding Hungary / Nádudvar Romania / Bucharest Hungary /Budapest Ljubjana / Slovenia Tashkent / Uzbekistan Hungary / Mezőkeresztes Hungary / Eger Hungary / Budapest Manufacture of concrete products for construction purposes Renting and operating of own or leased real estate Activities of holding companies Data processing, web hosting services Refinancing mortgage loans Wholesale of grain, tobacco, seeds and animal feeds. Manufacture of dairy products. Viticulture 119 6,903 (7) (1,733) (615) (4) 78 28 5,572 (14,518) INTEGRATED ANNUAL REPORT 2023 583 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 43: SIGNIFICANT SUBSIDIARIES AND ASSOCIATES (in HUF mn) [continued] Significant associates and joint ventures [continued] Summarized financial and non-financial information of associates which are accounted according to IAS 28 and in line with IFRS 9 as at 31 December 2022 is as follows: List of associated entities Carrying amount Ownership of OTP Bank Profit after tax Country / Headquarter Activity Edrone spółka z ograniczoną odpowiedzialnością NovaKid Inc. Banzai Cloud Closed Co. Plc CodeCool Ltd Pepita.hu Closed Co. Plc Seon Holdings Ltd VCC Live Group Closed Co. Plc Cursor Insight Ltd OneSoil Ag. Packhelp Spółka Akcyjna Phoenix Play Invest closed Co. Plc Algorithmiq Invest Closed Co. Plc Deligo Vision Technologies Ltd GRADUW Invest Closed Co. Plc SEH-Partner Ltd New Frontier Technology Invest SARL Mindgram sp. z.o.o Subtotal (Investments through funds) OTP Risk Fund I. OTP-DayOne Magvető Fund D-ÉG Thermoset Ltd 'u.l.' Company for Cash Services AD Fabetker Ltd NGY Propertiers Investment SRL Simonyi út 20. Ingatlanhasznosító Ltd Fintech CEE Software Invest Ltd Subtotal Total 822 1,723 216 1,323 1,323 8,689 1,308 75 362 1,168 2,350 8,195 205 4,803 6,403 3,393 200 42,558 520 683 - 392 1 11,735 90 127 13,548 56,106 23.54% 4.07% 17.42% 20.15% 40.00% 19.26% 24.75% 6.75% 3.72% 3.15% 21.69% 21.69% 2.50% 3.81% 30.56% 14.01% 2.38% 44.12% 22.00% 46.99% 25.00% 20.48% 14.54% 47.62% 20.04% Poland / Krakow USA / San Francisco Hungary /Budapest Hungary /Budapest Hungary / Szeghalom UK / London Hungary /Budapest UK / London Switzerland / Zurich Poland / Warsaw Computer programming activities Online kids English learning platform operator Computer programming activities Other education Retail sale via mail order houses or via Internet Computer programming activities Computer programming activities Computer programming activities Computer programming activities Manufacture of corrugated paper and paperboard and of containers of paper and paperboard Hungary /Budapest Hungary /Budapest Hungary /Budapest Hungary /Budapest Hungary /Budapest Luxemburg / Luxembourg Poland / Warsaw Activities of holding companies Activities of holding companies Other information service activities Sale and purchase of own real estate Activities of holding companies Activities of holding companies Other human health activities (516) (5,409) 267 1 (157) (3) (226) n.a. (514) (3,385) (1) 792 (15) 131 n.a. n.a. (328) (9,363) (52) 13 - Hungary /Budapest Hungary /Budapest Hungary / Dunaújváros 183 Bulgaria / Sofia 135 (22,567) - n.a. (22,288) (31,651) Hungary / Nádudvar Romania / Bucharest Hungary /Debrecen Hungary /Budapest Trusts, funds and similar financial entities Trusts, funds and similar financial entities Wholesale of hardware, plumbing and heating equipment and supplies Other financial service activities, except insurance and pension funding Manufacture of concrete products for construction purposes Renting and operating of own or leased real estate Renting and operating of own or leased real estate Activities of holding companies INTEGRATED ANNUAL REPORT 2023 584 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 44: TRUST ACTIVITIES (in HUF mn) The Bank acts as a trustee for certain loans granted by companies or employers to their employees, mainly for housing purposes. The ultimate risk for these loans rests with the party advancing the funds. As these loans and related funds are not considered to be assets or liabilities of the Group, they have been excluded from the accompanying Consolidated Statement of Financial Position. The amount of loans managed by the Group as a trustee 37,402 37,714 31/12/2023 31/12/2022 INTEGRATED ANNUAL REPORT 2023 585 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 45: CONCENTRATION OF ASSETS AND LIABILITIES In the percentage of the total assets Receivables from, or securities issued by the Hungarian Government or the NBH 31/12/2023 31/12/2022 13.32% 14.75% There were no other significant concentrations of the assets or liabilities of the Group either as at 31 December 2023 or as at 31 December 2022. The Group continuously provides the NBH with reports on the extent of dependency on large depositors as well as the exposure of the biggest 50 depositors towards the Group. Further to this obligatory reporting to the NBH, the Group pays particular attention on the exposure of its largest partners and cares for maintaining a closer relationship with these partners in order to secure the stability of the level of deposits. The organisational unit of the Bank in charge of partner-risk management analyses the biggest partners on a constant basis and sets limits on the Bank’s and the Group’s exposure separately partner-by-partner. If necessary, it modifies partner-limits in due course thereby reducing the room for manoeuvring of the Treasury and other business areas. The Bank’s internal regulation (Limit-management regulation) controls risk management related to exposures of clients. The Bank makes a difference between clients or clients who are economically connected with each other, partners, partners operating in the same geographical region or in the same economic sector, exposures from customers. Limit-management regulation includes a specific range provision system used by the Bank to control risk exposures. This regulation has to be used by the Bank for its business (lending) risk-taking activity both in retail and corporate sector. To specify credit risk limits Group strives their clients get an acceptable margin of risk based on their financial situation. In the Group limit system has to be provided a lower-level decision-making delegation. If a Group member takes risk against a client or group of clients (either inside the local economy or outside), the client will be qualified as a group level risk and these limits will be specified at group level. The validity period of this policy is 12 months. The limit shall be reviewed prior to the expiry date but at least once a year - based on the relevant information required to limit calculations. INTEGRATED ANNUAL REPORT 2023 586 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 46: EARNINGS PER SHARE Consolidated Earnings per share attributable to the ordinary shares of the Group are determined by dividing consolidated Net profit for the year attributable to ordinary shareholders, after the deduction of declared preference dividends, by the weighted average number of ordinary shares outstanding during the year. Dilutive potential ordinary shares are deemed to have been converted into ordinary shares. Earnings per share from continuing and discontinued operations Consolidated profit after income tax for the period attributable to ordinary shareholders (in HUF mn) Weighted average number of ordinary shares outstanding during the year for calculating basic EPS (number of share) Basic Earnings per share (in HUF) Consolidated profit after income tax for the period attributable to ordinary shareholders (in HUF mn) Modified weighted average number of ordinary shares outstanding during the year for calculating diluted EPS (number of share) 31/12/2023 31/12/2022 988,658 346,354 267,591,265 3,695 268,790,272 1,289 988,658 346,354 267,737,358 268,873,185 Diluted Earnings per share (in HUF) 3,693 1,288 Earnings per share from continuing operations 31/12/2023 31/12/2022 Consolidated profit after income tax for the period attributable to ordinary shareholders (in HUF mn) Weighted average number of ordinary shares outstanding during the year for calculating basic EPS (number of share) Basic Earnings per share (in HUF) Consolidated profit after income tax for the period attributable to ordinary shareholders (in HUF mn) Modified weighted average number of ordinary shares outstanding during the year for calculating diluted EPS (number of share) 1,009,904 318,351 267,591,265 3,774 268,790,272 1,184 1,009,904 318,351 267,737,358 268,873,185 Diluted Earnings per share (in HUF) 3,772 1,184 Earnings per share from discontinued operations 31/12/2023 31/12/2022 Consolidated profit after income tax for the period attributable to ordinary shareholders (in HUF mn) Weighted average number of ordinary shares outstanding during the year for calculating basic EPS (number of share) Basic Earnings per share (in HUF) Consolidated profit after income tax for the period attributable to ordinary shareholders (in HUF mn) Modified weighted average number of ordinary shares outstanding during the year for calculating diluted EPS (number of share) (21,246) 28,003 267,591,265 (79) 268,790,272 104 (21,246) 28,003 267,737,358 268,873,185 Diluted Earnings per share (in HUF) (79) 104 INTEGRATED ANNUAL REPORT 2023 587 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 46: EARNINGS PER SHARE [continued] Weighted average number of ordinary shares Average number of Treasury shares Weighted average number of ordinary shares outstanding during the year for calculating basic EPS Dilutive effects of options issued in accordance with the remuneration policy and convertible into ordinary shares1 The modified weighted average number of ordinary shares outstanding during the year for calculating diluted EPS 31/12/2023 31/12/2022 280,000,010 12,408,745 280,000,010 11,209,738 267,591,265 268,790,272 146,093 82,913 267,737,358 268,873,185 1 Both in the year 2023 and 2022 the dilutive effect is in connection with the Remuneration Policy and the Management Option Program. INTEGRATED ANNUAL REPORT 2023 588 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 47: NET GAIN OR LOSS REALIZED ON FINANCIAL INSTRUMENTS (in HUF mn) 31/12/2023 Net interest / similar to interest gain and loss Net non-interest gain and loss Loss allowance Other Compre- hensive Income Cash, amounts due from banks and balances with the National Banks Placements with other banks Repo receivables Securities at amortized cost Loans at amortized cost Finance lease receivables Other financial assets2 Financial assets at amortized cost total Trading securities at fair value through profit or loss Non-trading instruments mandatorily at fair value through profit or loss Interest-bearing securities at fair value through other comprehensive income1 Non-interest-bearing instruments at fair value through other comprehensive income Loans mandatorily at fair value through profit or loss Financial assets at fair value total Total result on financial assets Amounts due to banks, the National Governments, deposits from the National Banks and other banks Repo liabilities Deposits from customers Liabilities from issued securities Leasing liabilities Subordinated bonds and loans Financial liabilities at amortized cost total Financial liabilities designated at fair value through profit or loss Total result on financial liabilities Derivative financial instruments2 Total result on financial instruments 354,208 187,436 17,011 242,256 1,345,570 100,749 6,942 2,254,172 - - 55,320 - 92,117 147,437 2,401,609 (74,338) (40,398) (484,398) (116,628) (2,970) (32,565) (751,297) (1,433) (752,730) (262,173) 1,386,706 - - - (18,716) 34,335 - - 15,619 7,713 8,240 (1,221) 430 96,082 111,244 126,863 - - 386,823 - - - 386,823 (4,542) 382,281 (12,760) 1,060 1,455 (371) 9,185 (149,822) 1,656 1,333 (135,504) - - (354) - (91) (445) (135,949) - - - - - - - - - - - - - - - - - - - - 76,954 1,465 - 78,419 78,419 - - - - - - - - - - 496,384 (135,949) 78,419 1 For the year 2023 HUF (1,221) million net non-interest loss on securities at fair value through other comprehensive income was transferred from other comprehensive income to profit or loss. 2 Gains from other financial assets and derivative financial instruments recognized in net interest income as Income similar to interest income. Current year change of derivative financial assets and liabilities held-for-trading and designated as hedge accounting by types of results in the profit or loss 31/12/2023 Held-for-trading Hedge accounting Balance as at 1 January Change in current period through p/l on interest income/interest expense on net results on derivative instruments on revaluation difference Realized result on closed deals /matured deals Increase due to acquisition Assets held for sale Foreign currency translation difference Closing balance (109,265) 106,994 (27,506) 66,774 67,726 13,088 104 1,216 1,004 13,141 20,298 (44,576) 86,915 (26,714) (104,777) 494 1,842 - 10 (21,932) INTEGRATED ANNUAL REPORT 2023 589 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 47: NET GAIN OR LOSS REALIZED ON FINANCIAL INSTRUMENTS (in HUF mn) [continued] 31/12/2022 Cash, amounts due from banks and balances with the National Banks Placements with other banks Repo receivables Securities at amortized cost Loans at amortized cost Finance lease receivables Other financial assets2 Financial assets at amortized cost total Trading securities at fair value through profit or loss Non-trading instruments mandatorily at fair value through profit or loss Interest-bearing securities at fair value through other comprehensive income1 Non-interest-bearing instruments at fair value through other comprehensive income Loans mandatorily at fair value through profit or loss Financial assets at fair value total Total result on financial assets Amounts due to banks, the National Governments, deposits from the National Banks and other banks Repo liabilities Deposits from customers Liabilities from issued securities Leasing liabilities Subordinated bonds and loans Financial liabilities at amortized cost total Financial liabilities designated at fair value through profit or loss Total result on financial liabilities Derivative financial instruments2 Total result on financial instruments Net interest / similar to interest gain and loss Net non-interest gain and loss Loss allowance Other Compre- hensive Income 62,120 153,692 4,261 139,445 906,011 74,994 4,123 1,344,646 - 54 53,078 - 54,036 107,168 1,451,814 (14,885) (31,006) (253,609) (27,838) (2,296) (8,986) (338,620) (562) (339,182) (85,764) 1,026,868 - - - (4,636) 31,144 - - 26,508 (3,168) 265 (440) (19) 50 (31,471) (168,406) (23,513) (1,204) (225,003) - - - - - - - - - - - - (1,022) (29,290) (123,874) 8 (5,951) (9,868) 16,640 - - 338,952 - - - 338,952 1,932 340,884 16,360 - 4,497 13,346 (15,944) (240,947) - (119,377) (119,377) - - - - - - - - - - - - - - - - - - - - 373,884 (240,947) (119,377) 1 For the year of 2022 HUF (1,022) million net non-interest loss on securities at fair value through other comprehensive income was transferred from other comprehensive income to profit or loss. 2 Gains from other financial assets and derivative financial instruments recognized in net interest income as Income similar to interest income. Current year change of derivative financial assets and liabilities held for trading and designated as hedge accounting by types of results in the profit or loss 31/12/2022 Held-for-trading Hedge accounting Balance as at 1 January Change in current period through p/l on interest income/interest expense on net results on derivative instruments on revaluation difference Realized result on closed deals /matured deals Foreign currency translation difference Closing balance (18,232) (57,689) (56,775) (77,886) 76,972 (31,820) (1,524) (109,265) 7,529 1,555 (1,152) 48,429 (45,722) 11,219 (5) 20,298 INTEGRATED ANNUAL REPORT 2023 590 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 48: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) In determining the fair value of a financial asset or liability the Group uses the market price in the case of instruments that are quoted on an active market. In most cases market price is not publicly available, so the Group has to make assumptions or use valuation techniques to determine the fair value of a financial instrument. See Note 48.4. for more information about fair value classes applied for financial assets and liabilities measured at fair value in these financial statements. To provide a reliable estimate of the fair value of those financial instruments that are originally measured at amortized cost, the Group used the discounted cash-flow analyses (loans, placements with other banks, repo receivables, amounts due to banks, repo liabilities, deposits from customers). The fair value of issued securities and subordinated bonds is based on quoted prices (e.g. Reuters). Cash and amounts due from banks and balances with the National Banks represent amounts available immediately thus the fair value equals to the cost. The assumptions used when calculating the fair value of financial assets and liabilities when using valuation technique are the following: • • • • the discount rates are the risk-free rates related to the denomination currency adjusted by the appropriate risk premium as of the end of the reporting period, the contractual cash-flows are considered for the performing loans and for the non-performing loans, the amortized cost less impairment is considered as fair value, the future cash-flows for floating interest rate instruments are estimated from the yield curves as of the end of the reporting period, the fair value of the deposit which can be due in demand cannot be lower than the amount payable on demand. Classes of assets and liabilities not measured at fair value in the Consolidated Statement of Financial Position, the income approach was used to convert future cash-flows to a single current amount. Fair value of current assets is equal to carrying amount, fair value of liabilities from issued securities and other bond-type classes of assets and liabilities not measured at fair value measured based on Reuters market rates, and the fair value of other classes not measured at fair value of the Consolidated Statement of Financial Position is measured at discounted cash- flow method. Fair value of loans, net of loss allowance for loans measured at discount rate adjustment technique, the discount rate is derived from observed rates of return for comparable assets or liabilities that are traded in the market. Methods and significant assumptions used to determine fair value of the different levels of financial instruments: - Level 1: quoted prices (unadjusted) in active markets for identical assets or liabilities; - Level 2: inputs other than quoted prices included within Level 1, that are observable for the asset or liability either directly or indirectly. - Level 3: inputs for the asset or liability that are not based on observable market data (unobservable inputs). Asset held for sale is valued at fair value less cost to sell, that is in this case equal to the sales price and would be classified as Level 3 fair value. Use of modified yield curve During the year ended 31 December 2023 and 2022 yield curves derived from Hungarian government bonds (“ÁKK curve”) have become distorted due to certain market events, which means that real liquidity has concentrated on certain part of the yield curve. Therefore, a modified yield curve - which is not observable on the market - has been used at the concerning fair value calculations. This yield curve is based on the relevant yield curve points of the original ÁKK curve. Based on Management’s discretion fair value calculated with modified yield curves can represent the perspective of market participants reliable at current market conditions. For the year ended 31 December 2023 and 2022 modified yield curve was used for calculating fair value in case of subsidized personal loans represented in “Loans mandatorily measured at fair value through profit or loss” line. INTEGRATED ANNUAL REPORT 2023 591 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 48: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) [continued] 48.1. Fair value of financial assets and liabilities at amortized cost by level of the fair value hierarchy and their carrying amount 31/12/2023 Cash, amounts due from banks and balances with the National Banks Placements with other banks Repo receivables Securities at amortized cost Loans at amortized cost Finance lease receivables Other financial assets Total financial assets at amortized cost Amounts due to the National Governments, to the National Banks and other banks Repo liabilities Deposits from customers Liabilities from issued securities Leasing liabilities Other financial liabilities Subordinated bonds and loans Total financial liabilities at amortized cost 31/12/2022 Cash, amounts due from banks and balances with the National Banks Placements with other banks Repo receivables Securities at amortized cost Loans at amortized cost Finance lease receivables Other financial assets Total financial assets at amortized cost Amounts due to the National Governments, to the National Banks and other banks Repo liabilities Deposits from customers Liabilities from issued securities Leasing liabilities Other financial liabilities Subordinated bonds and loans Total financial liabilities at amortized cost Carrying amount 7,125,049 1,566,998 223,884 5,249,272 17,676,533 1,289,712 282,400 33,413,848 1,940,862 126,237 28,332,431 2,095,548 76,313 656,864 562,396 33,790,651 Carrying amount 4,221,392 1,351,082 41,009 4,891,938 16,094,458 1,298,752 262,981 28,161,612 1,463,158 217,369 25,188,805 870,682 63,778 645,652 301,984 28,751,428 Fair value Level 1 Level 2 Level 3 7,125,049 1,448,684 223,884 5,184,729 17,723,130 1,504,439 282,400 33,492,315 1,974,503 126,237 28,295,214 2,118,233 76,313 656,864 452,595 33,699,959 6,005,164 1,059,696 - 4,478,411 - 189,830 - 11,733,101 458,700 - - 1,770,138 - - 410,495 2,639,333 1,119,885 375,266 223,884 640,591 1,219 91,948 - 2,452,793 690,452 126,237 10,459,658 19,629 - - - 11,295,976 - 13,722 - 65,727 17,721,911 1,222,661 282,400 19,306,421 825,351 - 17,835,556 328,466 76,313 656,864 42,100 19,764,650 Fair value Level 1 Level 2 Level 3 4,221,392 1,322,560 42,993 4,048,877 15,557,928 1,320,286 262,981 26,777,017 1,109,924 227,669 25,056,412 743,907 63,791 645,652 268,911 28,116,266 3,557,491 967,438 - 3,063,237 - - - 7,588,166 42,544 - - 545,677 - - 229,121 817,342 663,901 342,595 42,993 764,096 1,757,358 264,057 - 3,835,000 123,662 227,669 12,452,761 15,454 - - - 12,819,546 - 12,527 - 221,544 13,800,570 1,056,229 262,981 15,353,851 943,718 - 12,603,651 182,776 63,791 645,652 39,790 14,479,378 INTEGRATED ANNUAL REPORT 2023 592 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 48: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) [continued] 48.2. Fair value of derivative instruments The Group regularly enters into hedging transactions in order to decrease its financial risks. However some economically hedging transaction do not meet the criteria to qualify as hedge accounting, therefore these transactions were accounted for as derivatives held for trading. The assessment of the hedge effectiveness (both for fair value hedges and cash flow hedges) to determine the economic relationship between the hedged item and the hedging instrument is accomplished with prospective scenario analysis via different rate shift scenarios of the relevant risk factor(s) of the hedged risk component(s). The fair value change of the hedged item and the hedging instrument is compared in the different scenarios. Economic relationship is justified if the change of the fair value of the hedged item and the hedging instrument are in the opposite direction and the absolute changes are similar amounts. The hedge ratio is determined as the ratio of the notional of the hedged item and the notional of the hedging instrument. The sources of hedge ineffectiveness are the not hedged risk components (e.g. change of cross currency basis spreads in case of interest rate risk hedges), slight differences in maturity dates and interest payment dates in case of fair value hedges, and differences between the carrying amount of the hedged item and the carrying amount of the hedging instrument in case of FX hedges (e.g. caused by interest rate risk components in the fair value of the hedging instrument). The summary of the derivatives held for trading and derivatives designated as hedge accounting of the Group are as follows: INTEGRATED ANNUAL REPORT 2023 593 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 48: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) [continued] 48.2. Fair value of derivative instruments [continued] Before netting Assets Liabilities 31/12/2023 Netting After netting Before netting Assets Liabilities Assets Liabilities 31/12/2022 Netting After netting Assets Liabilities Held for trading derivative financial instruments Interest rate derivatives Interest rate swaps Cross currency interest rate swaps OTC options Forward rate agreement Total interest rate derivatives (OTC derivatives) Foreign exchange derivatives Foreign exchange swaps Foreign exchange forward contracts OTC options Foreign exchange spot conversion Total foreign exchange derivatives (OTC derivatives) Equity stock and index derivatives Commodity Swaps Equity swaps OTC derivatives total Exchange traded futures and options Total equity stock and index derivatives Derivatives held for risk management not designated in hedge Interest rate swaps Foreign exchange swaps Foreign exchange spot Forward contracts Cross currency interest rate swaps Total derivatives held for risk 134,599 8,644 2,024 - 145,267 31,397 7,101 1,016 170 (117,778) (6,544) (2,033) (214) (126,569) (32,382) (11,061) (871) (319) 39,684 (44,633) 32,336 126 32,462 433 32,895 64,288 4,671 - - - (31,661) (3,826) (35,487) (451) (35,938) (44,577) (19,546) - - (2,401) 110,939 - - - 110,939 - - - - - - - - - - 22,237 - - - - 23,660 8,644 2,024 - 34,328 31,397 7,101 1,016 170 (6,839) (6,544) (2,033) (214) (15,630) (32,382) (11,061) (871) (319) 165,478 11,332 1,074 505 178,389 76,881 13,085 1,048 177 (171,706) (12,139) (1,069) (3) (184,917) (72,959) (13,740) (822) (177) 39,684 (44,633) 91,191 (87,698) 33,693 54 33,747 214 33,961 (31,632) (702) (32,334) (1,887) (34,221) 32,336 126 32,462 433 32,895 42,051 4,671 - - - (31,661) (3,826) (35,487) (451) (35,938) (22,340) (19,546) - - (2,401) 155,468 - - 505 155,973 - - - - - - - - - - 10,010 11,332 1,074 - 22,416 76,881 13,085 1,048 177 (16,238) (12,139) (1,069) 502 (28,944) (72,959) (13,740) (822) (177) 91,191 (87,698) 33,693 54 33,747 214 33,961 (31,632) (702) (32,334) (1,887) (34,221) 136,164 2,514 - - 9,180 (239,975) (10,190) (43) - (3,620) 18,944 - - - - 117,220 2,514 - - 9,180 (221,031) (10,190) (43) - (3,620) management not designated in hedge 68,959 (66,524) 22,237 46,722 (44,287) 147,858 (253,828) 18,944 128,914 (234,884) Total held for trading derivative financial instruments 286,805 (273,664) 133,176 153,629 (140,488) 451,399 (560,664) 174,917 276,482 (385,747) INTEGRATED ANNUAL REPORT 2023 594 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 48: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) [continued] 48.2. Fair value of derivative instruments [continued] Derivative financial instruments designated as hedge accounting Derivatives designated in cash flow hedges Interest rate swaps Total derivatives designated in cash flow hedges Derivatives designated in fair value hedges Interest rate swaps Cross currency interest rate swaps Foreign exchange swaps Interest rate swaps Total derivatives designated in fair value hedges Total derivatives held for risk management Before netting Assets Liabilities 31/12/2023 Netting After netting Before netting Assets Liabilities Assets Liabilities 31/12/2022 Netting After netting Assets Liabilities 1,066 1,066 42,347 24,750 - 168 67,265 (1,066) (1,066) (79,069) (10,009) - (119) (89,197) 1,066 1,066 25,130 - - 168 25,298 - - 17,217 24,750 - - 41,967 - - (53,939) (10,009) - 49 (63,899) 2,651 2,651 56,757 20,732 1,696 - 79,185 (2,651) (2,651) (37,290) (5,398) (16,199) - (58,887) 2,651 2,651 30,938 - - - 30,938 - - 25,819 20,732 1,696 - 48,247 - - (6,352) (5,398) (16,199) - (27,949) (OTC derivatives) 68,331 (90,263) 26,364 41,967 (63,899) 81,836 (61,538) 33,589 48,247 (27,949) Financial assets subject to offsetting, netting arrangement as at 31 December 2023 31/12/2023 Offsetting recognised on the balance sheet Derivative financial instruments Gross assets before offset 324,446 Offsetting with gross liabilities (158,844) Net assets recognized on the statement of financial position 165,602 Netting potential not recognised on the balance sheet Assets not subject to netting arrangements Assets recognized on the statement of financial position Assets after consideration of netting potential Collateral received Financial liabilities Total assets Recognized in the statement of financial position Maximum exposure to risk After consideration of netting potential (60,721) (76,853) 28,028 29,994 195,596 58,022 INTEGRATED ANNUAL REPORT 2023 595 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 48: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) [continued] 48.2. Fair value of derivative instruments [continued] Financial liabilities subject to offsetting, netting arrangement as at 31 December 2023 31/12/2023 Offsetting recognised on the balance sheet Netting potential not recognised on the balance sheet Liabilities not subject Total liabilities Derivative financial instruments Gross liabilities before offset 347,414 Offsetting with gross assets (158,844) Net liabilities recognized on the statement of financial position 188,570 Financial assets Collateral pledged Liabilities after consideration of netting potential to netting arrangements Liabilities recognized on the statement of financial position Maximum exposure to risk Recognized in the statement of financial position After consideration of netting potential (60,721) (103,563) 24,286 15,817 204,387 40,103 Financial assets subject to offsetting, netting arrangement as at 31 December 2022 31/12/2022 Offsetting recognised on the balance sheet Derivative financial instruments Gross assets before offset 441,413 Offsetting with gross liabilities (208,506) Net assets recognized on the statement of financial position 232,907 Netting potential not recognised on the balance sheet Assets not subject to netting arrangements Assets recognized on the statement of financial position Assets after consideration of netting potential Collateral received Financial liabilities Total assets Recognized in the statement of financial position Maximum exposure to risk After consideration of netting potential (90,551) (103,014) 39,342 91,822 324,729 131,164 Financial liabilities subject to offsetting, netting arrangement as at 31 December 2022 31/12/2022 Offsetting recognised on the balance sheet Netting potential not recognised on the balance sheet Liabilities not subject Total liabilities Derivative financial instruments Gross liabilities before offset 580,572 Offsetting with gross assets (208,506) Net liabilities recognized on the statement of financial position 372,066 Financial assets Collateral pledged Liabilities after consideration of netting potential to netting arrangements Liabilities recognized on the statement of financial position Maximum exposure to risk Recognized in the statement of financial position After consideration of netting potential (90,551) (240,661) 40,854 41,630 413,696 82,484 INTEGRATED ANNUAL REPORT 2023 596 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 48: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) [continued] 48.3. Types of hedge accounting Interest rate risk management is centralized at the Group. Interest rate risk exposures in major currencies are managed at OTP Headquarter on a consolidated level. Although risk exposures in local currencies are managed at subsidiary level, the respective decisions are subject to Headquarter ALCO approval. Interest rate risk is measured by simulating NII and EVE under different stress and plan scenarios, the established risk limits are described in „OTP Bank’s Group-Level Regulations on the Management of Liquidity Risk and Interest Rate Risk of Banking Book”. The interest rate risk management activity aims to stabilize NII within the approved risk limits. The risk management objective of these hedge relationships is to mitigate the risk of clean fair value (i.e. excluding accrued interest) change of MIRS loans due to the change of interest rate reference indices (BUBOR, EURIBOR, LIBOR, etc.) of the respective currency. The ineffective part of fair value hedge accounting is presented on Interest income / Interest expense in the Consolidated Statement of Profit or Loss. INTEGRATED ANNUAL REPORT 2023 597 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 48: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) [continued] 48.3. Types of hedge accounting [continued] Amount, timing and uncertainty of future cash flows – hedging instruments as at 31 December 2023 (in fx million) Type of hedge Type of risk Type of instrument Within one month Within three months and over one month Within one year and over three months Within five years and over one year More than five years Total Fair Value Hedge Interest rate risk Interest rate swap HUF Notional Average Interest Rate (%) EUR Notional Average Interest Rate (%) USD Notional Average Interest Rate (%) JPY Notional Average Interest Rate (%) Cross currency interest rate swap EUR/HUF Notional Average Interest Rate (%) Average FX Rate Fair Value Hedge Foreign exchange & Interest rate risk - - - - 30 2.10% - - - - - - 45 2.13% - - (121,675) 5.10% (218,683) (3.24%) (51,700) 4.72% (392,058) 65 2.64% - - - - (461) 4.80% (1,013) 3.77% 4,500 0.22% 180 - 47 4.18% - - (216) (891) 4,500 21 - (1.65%) 310.23 1 (1.69%) 310.02 2 (1.68%) 310.10 8 (1.73%) 309.36 10 (1.82%) 307.71 INTEGRATED ANNUAL REPORT 2023 598 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 48: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) [continued] 48.3. Types of hedge accounting [continued] Amount, timing and uncertainty of future cash flows – hedging instruments as at 31 December 2023 (in fx million) [continued] Type of hedge Type of risk Type of instrument Within one month Within three months and over one month Within one year and over three months Within five years and over one year More than five years Total Fair Value Hedge Foreign exchange risk Cross currency interest rate swap EUR/HUF Notional Average FX Rate RON/HUF Notional Average FX Rate RUB/HUF Notional Average FX Rate JPY/HUF Notional Average FX Rate USD/HUF Notional Average FX Rate Other Interest rate swap HUF Notional Interest rate swap Interest rate risk EUR Notional Average Interest Rate (%) - 363.88 175 356.12 - - - - - - - - - - - - - - - - - - 357.16 - - - 250 359.11 575 73.75 4,000 3.65 - - 143 357.16 778 1,167 383.36 1,950 73.98 7,870 3.73 4,500 2.43 - - - 500 381.11 - - - - - - - - - (60) 3.54% (240) 2.61% (120) 2.42% 2,092 2,525 11,870 4,500 143 778 (420) INTEGRATED ANNUAL REPORT 2023 599 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 48: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) [continued] 48.3. Types of hedge accounting [continued] Amount, timing and uncertainty of future cash flows – hedging instruments as at 31 December 2022 (in fx million) Type of hedge Type of risk Type of instrument Within one month Within three months and over one month Within one year and over three months Within five years and over one year More than five years Total Fair Value Hedge Interest rate risk Interest rate swap HUF Notional Average Interest Rate (%) EUR Notional Average Interest Rate (%) USD Notional Average Interest Rate (%) JPY Notional Average Interest Rate (%) Cross currency interest rate swap EUR/HUF Notional Average Interest Rate (%) Average FX Rate Fair Value Hedge Foreign exchange & Interest rate risk - - - - - - - - - - - - 90 2.60% - - - - (64,875) 7.15% 101 0.24% - - - - 10 0.22% 29 2.35% 4,500 0.22% 30,300 1.40% 50 0.05% 47 4.18% - - (34,575) 161 166 4,500 - (1.64%) 310.41 1 (1.68%) 310.17 2 (1.68%) 310.20 10 (1.71%) 309.74 11 (1.82%) 307.71 24 INTEGRATED ANNUAL REPORT 2023 600 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 48: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) [continued] 48.3. Types of hedge accounting [continued] Amount, timing and uncertainty of future cash flows – hedging instruments as at 31 December 2022 (in fx million) [continued] Type of hedge Type of risk Type of instrument Within one month Within three months and over one month Within one year and over three months Within five years and over one year More than five years Total Fair Value Hedge Foreign exchange risk Cross currency interest rate swap EUR/HUF Notional Average FX Rate RON/HUF Notional Average FX Rate JPY/HUF Notional Average FX Rate USD/HUF Notional Average FX Rate - 363.88 (10) 407.57 - - - - - - - - - - (7) 323.77 125 362.11 400 72.92 - - 144 323.77 878 373.88 3,121 75.08 4,500 2.79 146 323.77 - - - - - - - - 993 3,521 4,500 283 INTEGRATED ANNUAL REPORT 2023 601 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 48: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) [continued] 48.3. Types of hedge accounting [continued] As at 31 December 2023 is as follows: Type of hedge Type of instrument Type of risk Nominal amount of the hedging instrument Carrying amount of the hedging instrument as at 31 December 2023 Line item in the consolidated statement of financial position where the hedging instrument is located Changes in fair value used for calculating hedge ineffectiveness for the year ended as at 31 December 2023 Before netting Netting After netting Assets Liabilities Assets Liabilities 2,448,226 43,305 (79,238) 26,196 17,109 (53,042) Derivative financial instruments 10,642 Fair value hedge IRS CCIRS Interest rate risk FX & IR risk 6,394 - (1,418) CCIRS FX risk 1,009,180 24,750 (9,488) IRS Other 778 108 - designated as hedge accounting - (1,418) Derivative financial instruments (668) designated as hedge accounting 24,750 (9,488) Derivative financial instruments 38,146 designated as hedge accounting 108 - Derivative financial instruments designated as hedge accounting - - - 1 32 48,153 IRS Interest rate risk 160,768 168 (119) 168 - 49 Derivative financial instruments designated as hedge accounting Fair value hedges total 3,625,346 68,331 (90,263) 26,364 41,967 (63,899) INTEGRATED ANNUAL REPORT 2023 602 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 48: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) [continued] 48.3. Types of hedge accounting [continued] As at 31 December 2022 is as follows: Type of hedge Type of instrument Type of risk Nominal amount of the hedging instrument Carrying amount of the hedging instrument as at 31 December 2022 Line item in the consolidated statement of financial position where the hedging instrument is located Changes in fair value used for calculating hedge ineffectiveness for the year ended as at 31 December 2022 Fair value hedge IRS Interest rate risk 444,627 56,636 (37,258) 30,938 25,698 (6,320) Derivative financial instruments 12,873 Before netting Netting After netting Assets Liabilities Assets Liabilities CCIRS FX & IR risk 7,292 - (2,679) CCIRS FX risk 813,430 20,732 (2,719) FX swap FX risk 290,982 1,696 (16,199) IRS Other 5,584 121 (32) - - - - designated as hedge accounting - (2,679) Derivative financial instruments 3 designated as hedge accounting 20,732 (2,719) Derivative financial instruments (6,087) designated as hedge accounting 1,696 (16,199) Derivative financial instruments designated as hedge accounting 121 (32) Derivative financial instruments designated as hedge accounting - 1 6,790 Fair value hedges total 1,561,915 79,185 (58,887) 30,938 48,247 (27,949) INTEGRATED ANNUAL REPORT 2023 603 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 48: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) [continued] 48.3. Types of hedge accounting [continued] As at 31 December 2023 is as follows: Type of hedge Type of risk Carrying amount of the hedged item as at 31 December 2023 Amount of fair value hedge adjustments on the hedged item included in the carrying amount of the hedged item for the year ended 31 December 2023 Line item in the consolidated statement of financial position in which the hedged item is included Fair value hedges Assets Liabilities Assets Liabilities Loans Loans Interest rate risk Interest rate risk Government bonds Government bonds Interest rate risk Interest rate risk Government bonds Other bonds Interest rate risk Interest rate risk Other bonds Other bonds Loans Loans Refinanced loans Interest rate risk Interest rate risk Foreign exchange & Interest rate risk Foreign exchange risk Interest rate risk 26,839 - 164,229 806,018 3,828 - - 3,266 949,447 - - 143,857 - - - 730,971 219,989 - - 213,864 Government bonds Foreign exchange risk 10,986 - Government bonds Other securities Customer deposits Fair value hedges total Foreign exchange risk Other risk Interest rate risk 49,378 - - 2,013,991 - 897 157,543 1,467,121 (3,178) - 7,808 28,001 203 - - (96) - - - - - - 32,738 - Loans at amortized cost (11,249) Amounts due to banks, the National Governments, deposits from the National Banks and other banks - Securities at amortized cost - Securities at fair value through other comprehensive income Financial assets at fair value through profit or loss - Securities at fair value through other comprehensive income 31,398 Liabilities from issued securities (157) Subordinated bonds and loans - Loans at amortized cost - Loans at amortized cost 13,460 Amounts due to banks, the National Governments, deposits from the National Banks and other banks - Securities at fair value through other comprehensive income - Securities at amortized cost (39) Liabilities from issued securities 84 Deposit from customers 33,497 INTEGRATED ANNUAL REPORT 2023 604 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 48: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) [continued] 48.3. Types of hedge accounting [continued] As at 31 December 2022 is as follows: Type of hedge Type of risk Carrying amount of the hedged item as at 31 December 2022 Amount of fair value hedge adjustments on the hedged item included in the carrying amount of the hedged item for the year ended 31 December 2022 Line item in the consolidated statement of financial position in which the hedged item is included Fair value hedges Assets Liabilities Assets Liabilities Loans Loans Interest rate risk Interest rate risk Government bonds Government bonds Interest rate risk Interest rate risk Government bonds Other bonds Interest rate risk Interest rate risk 64,596 - 14,814 151,501 - 44,508 - 143,208 - - - - Other bonds Loans Loans Government bonds Government bonds Other securities Fair value hedges total Interest rate risk Foreign exchange & Interest rate risk Foreign exchange risk Foreign exchange risk Foreign exchange risk Other risk - 25,563 9,099 716,841 12,797 113,806 - 1,127,962 - - - - 2,299 171,070 (5,033) - (4,601) (45,319) - (638) - 503 - - - - (55,088) - Loans at amortized cost (34,149) Amounts due to banks, the National Governments, deposits from the National Banks and other banks - Securities at amortized cost - Securities at fair value through other comprehensive income - Financial assets at fair value through profit or loss - Securities at fair value through other comprehensive income 448 Liabilities from issued securities - Loans at amortized cost - Loans at amortized cost - Securities at fair value through other comprehensive income - Securities at amortized cost (218) Liabilities from issued securities (33,919) INTEGRATED ANNUAL REPORT 2023 605 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 48: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) [continued] 48.3. Types of hedge accounting [continued] Change in basis swap spread recognised in the consolidated other comprehensive income related fair value hedges as follows: Type of risk Carrying amount of the hedged item Items recognized in the consolidated other comprehensive income for the year 2023 Change in the items recognized in other comprehensive income for the year 2023 Line item in the consolidated statement of financial position in which the hedged item is included FX risk FX risk Total Assets Liabilities 949,447 10,986 960,433 - - - 167 (69) 98 530 Loans at amortised cost - Securities at fair value through other comprehensive income 530 Type of risk Carrying amount of the hedged item Items recognised in the consolidated other comprehensive income for the year 2022 Change in the items recognized in other comprehensive income for the year 2022 Line item in the consolidated statement of financial position in which the hedged item is included FX risk FX risk Total Assets Liabilities 716,841 12,797 729,638 - - - (363) (52) (415) 605 Loans at amortised cost - Securities at fair value through other comprehensive income 605 On Group level there weren’t any cash-flow hedges for the year ended 31 December 2023 and 2022, respectively. INTEGRATED ANNUAL REPORT 2023 606 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 48: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) [continued] 48.3. Types of hedge accounting [continued] 31/12/2023 Change in fair value of hedged item for ineffectiveness assessment Translation difference Balances remaining in the Translation difference for hedge accounting is no longer applied Net assets of subsidiaries where the investment is in EUR - 69,188 (31,588) 31/12/2023 Carrying amount Changes in fair value of hedging instruments used for measuring hedge ineffectiveness Notional amount Liabilities Total Effective part recognized in other comprehensive income Hedge ineffectiveness recognized in statement of profit or loss Reclassification into statement of profit or loss Eur issued bonds 382,780 382,780 (2,707) (2,707) 31/12/2023 Eur issued bonds Less than 1 month 1 to 3 months 3 to 12 months 1 to 5 years Over 5 years - - - 382,780 - - - Total 382,780 INTEGRATED ANNUAL REPORT 2023 607 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 48: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) [continued] 48.4. Fair value levels The following table shows an analysis of financial instruments recorded at fair value by level of the fair value hierarchy: 31/12/2023 Total Level 1 Level 2 Level 3 Financial assets at fair value through profit or loss Trading securities at fair value through profit or loss Positive fair value of derivative financial assets held for trading Non-trading instruments mandatorily at fair value through profit or loss1 Interest-bearing securities at fair value through other comprehensive income2 Non-interest bearing instruments at fair value through other comprehensive income Loans mandatorily at fair value through profit or loss Equity instruments measured at fair value3 Positive fair value of derivative financial assets designated as fair value hedge Financial assets measured at fair value total Financial liabilities designated at fair value through profit or loss Negative fair value of held-for-trading derivative financial liabilities Negative fair value of derivative financial liabilities designated as fair value hedge Financial liabilities measured at fair value total 288,885 67,568 153,629 67,688 1,540,980 60,481 1,400,485 44,162 41,967 3,376,960 70,707 140,488 63,899 275,094 96,816 48,016 433 48,367 800,168 23,809 - - - 920,793 - 517 - 517 179,786 19,552 153,196 7,038 634,396 30,029 - - 41,967 886,178 - 136,263 63,899 200,162 12,283 - - 12,283 106,416 6,643 1,400,485 44,162 - 1,569,989 70,707 3,708 - 74,415 1 The portfolio in level 3 includes Visa C shares, East West Venture Capital Fund and TCEE Fund III. 2 The portfolio in level 3 includes HUF 78,355 million Ukrainian and HUF 22,452 million Russian government bonds. 3 The detailed list of equity investments measured at fair value categorized in level 3 is presented in Note 43. The fair value of investment properties is presented in Note 14 and they are categorized in level 3. Asset held for sale is valued at fair value less cost to sell, that is in this case equal to the sales price and would be classified as Level 3 fair value. INTEGRATED ANNUAL REPORT 2023 608 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 48: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) [continued] 48.4. Fair value levels [continued] The following table shows an analysis of financial instruments recorded at fair value by level of the fair value hierarchy: 31/12/2022 Total Level 1 Level 2 Level 3 Financial assets at fair value through profit or loss Trading securities at fair value through profit or loss Positive fair value of derivative financial assets held for trading Non-trading instruments mandatorily at fair value through profit or loss1 Interest-bearing securities at fair value through other comprehensive income2 Non-interest bearing instruments at fair value through other comprehensive income Loans mandatorily at fair value through profit or loss Equity instruments measured at fair value3 Positive fair value of derivative financial assets designated as fair value hedge Financial assets measured at fair value total Financial liabilities designated at fair value through profit or loss Negative fair value of held-for-trading derivative financial liabilities Negative fair value of derivative financial liabilities designated as fair value hedge Financial liabilities measured at fair value total 436,387 104,750 276,482 55,155 1,699,446 40,157 1,247,414 42,558 48,247 3,514,209 54,191 385,747 27,949 467,887 85,339 50,131 214 34,994 541,910 20,171 - - - 647,420 - 1,886 - 1,886 339,060 54,619 276,268 8,173 1,092,841 10,241 - - 48,247 1,490,389 - 383,211 27,949 411,160 11,988 - - 11,988 64,695 9,745 1,247,414 42,558 - 1,376,400 54,191 650 - 54,841 1 The portfolio in level 3 includes Visa C shares. 2 The portfolio in level 3 includes HUF 26,571 million Ukrainian and HUF 27,415 million Russian government bonds. 3 The detailed list of equity investments measured at fair value categorized in level 3 is presented in Note 43. The fair value of investment properties is presented in Note 14 and they are categorized in level 3. INTEGRATED ANNUAL REPORT 2023 609 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 48: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) [continued] 48.4. Fair value levels [continued] Movements in Level 3 financial instruments measured at fair value The following table shows a reconciliation of the opening and closing amount of Level 3 financial assets and liabilities which are recorded at fair value: 31/12/2023 Non-trading securities mandatorily at fair value through profit or loss Interest-bearing securities at fair value through other comprehensive income2 Non-interest-bearing instruments at fair value through other comprehensive income Loans mandatorily at fair value through profit or loss1 Equity instruments measured at fair value Financial assets measured at fair value total Financial liabilities designated at fair value through profit or loss Negative fair value of held-for-trading derivative financial liabilities Financial liabilities designated at fair value total Opening balance Purchase / Issuance / Disbursement (+) Settlement / Close / Sale (-) FVA (+/-) Transfer (+/-) Fx effect / Revaluation Other Closing balance 11,988 64,695 9,745 1,247,414 42,558 1,376,400 54,191 650 54,841 - (3) 78,411 (21,594) - (2) 154,902 5,782 (96,390) (4,769) (359) 3,458 - 91,575 498 39 (2,143) (2,704) 394 - (116) 734 12,283 (2,838) (13,573) 106,416 (541) 11 93 145 2,579 - 6,643 1,400,485 44,162 239,095 (122,758) 95,172 (4,414) (3,391) (10,115) 1,569,989 - - - (1,332) - (1,332) 4,543 3,050 7,593 - - - - - - 13,305 8 13,313 70,707 3,708 74,415 1 HUF (91) million fair value adjustment resulting from risk factors and HUF 93,581 million adjustment resulting from market factors.are included into FVA change for the current period at loans mandatorily measured at fair value through profit or loss. INTEGRATED ANNUAL REPORT 2023 610 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 48: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) [continued] 48.4. Fair value levels [continued] Movements in Level 3 financial instruments measured at fair value [continued] The following table shows a reconciliation of the opening and closing amount of Level 3 financial assets and liabilities which are recorded at fair value: 31/12/2022 Trading securities at fair value through profit or loss Positive fair value of derivative financial assets held for trading Non-trading securities mandatorily at fair value through profit or loss Interest-bearing securities at fair value through other comprehensive income2 Non-interest-bearing instruments at fair value through other comprehensive income Loans mandatorily at fair value through profit or loss1 Equity instruments measured at fair value Financial assets measured at fair value total Financial liabilities designated at fair value through profit or loss Negative fair value of held-for-trading derivative financial liabilities Financial liabilities designated fair value total Opening balance Purchase / Issuance / Disbursement (+) Settlement / Close / Sale (-) FVA (+/-) Transfer (+/-) Fx effect / Revaluation Other Closing balance 6 10,170 13,191 55,476 7,877 1,067,830 40,064 1,194,614 41,184 - 41,184 - - 1,171 540 441 258,658 18,097 - - - - (10,170) (1,745) - - - - - (6) - 482 (1,111) (32,866) 15,310 19,678 (3,870) 10,427 - - 11,988 64,695 9,745 (422) (83,254) (27,360) - 3,885 11,064 - - - 278,907 (143,902) 18,344 19,678 - - - (1,624) (1,934) - 650 (1,624) (1,284) - - - 2,819 (970) (11) 693 113 - - - 306 - 1,247,414 42,558 8,646 1,376,400 16,565 54,191 - 650 16,565 54,841 1 HUF 13,346 million fair value adjustment resulting from risk factors and HUF (9,991) million adjustment resulting from market factors.are included into FVA change for the previous year at loans mandatorily measured at fair value through profit or loss. INTEGRATED ANNUAL REPORT 2023 611 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 48: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) [continued] 48.4. Fair value levels [continued] Valuation techniques on Level 2 instruments The fair value of Level 2 instruments is calculated by discounting their expected interest and capital cash flows. Discounting is done with the respective swap curve of each currency. Valuation techniques and sensitivity analysis on Level 3 instruments Sensitivity analysis is performed on products with significant unobservable inputs (Level 3) to generate a range of reasonably possible alternative valuations. The sensitivity methodologies applied take account of the nature of the valuation techniques used, as well as the availability and reliability of observable proxy and historical date and the impact of using alternative models. The calculation is based on a range or spread data of reliable reference source or a scenario based on relevant market analysis alongside the impact of using alternative models. Sensitivities are calculated without reflecting the impact of any diversification in the portfolio. Unobservable inputs used in measuring fair value Type of financial instrument Presentation in the Statement of Financial Position Valuation technique VISA C shares Financial assets at fair value through profit or loss MFB refinanced loans Subsidized personal loans Subsidized personal loans Subsidized personal loans Loans mandatorily at fair value through profit or loss Loans mandatorily at fair value through profit or loss Loans mandatorily at fair value through profit or loss Loans mandatorily at fair value through profit or loss Market approach combined with expert judgement. Discounted cash flow model Discounted cash flow model Discounted cash flow model Discounted cash flow model Ministry of Finance of Russia Ministry of Finance of Ukraine Subsidized mortgage loan for families "CSOK" Loans mandatorily at fair value through profit or loss Subsidized mortgage loan for families "CSOK" Loans mandatorily at fair value through profit or loss Securities at fair value through other comprehensive income Securities at fair value through other comprehensive income Discounted cash flow model Discounted cash flow model Discounted cash flow model Discounted cash flow model Credit risk Credit risk Probability of default Operational costs Significant unobservable input Range of estimates for unobservable input Illiquidity + 12% / (12%) Probability of default Probability of default Operational costs Demography + 20% / (20)% + 20% / (20)% +20% / (20)% Change in the cash flow estimation + 5% /(5)% +15% / (15)% +1% / (1)% +20% / (20)% +20% / (20)% INTEGRATED ANNUAL REPORT 2023 612 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 48: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) [continued] 48.4. Fair value levels [continued] The effect of unobservable inputs on fair value measurement Although the Group believes that its estimates of fair value are appropriate, the use of different methodologies or assumptions could lead to different measurements of fair value. For fair value measurements in Level 3 changing the assumptions used to reasonably possible alternative assumptions would have the following effects. 31/12/2023 Presentation in the Statement of Financial Position Unobservable inputs Book value Fair values Effect on profit and loss Favourable Unfavourable Favourable Unfavourable VISA C shares MFB refinanced loans Subsidised personal loans Subsidised personal loans Subsidised personal loans Russian government bonds Ukrainian government bonds Subsidized mortgage loan for Financial assets at fair value through profit or loss Loans mandatorily at fair value through profit or loss Loans mandatorily at fair value through profit or loss Loans mandatorily at fair value through profit or loss Loans mandatorily at fair value through profit or loss Securities at fair value through other comprehensive income Credit risk Securities at fair value through other comprehensive income Credit risk Illiquidity Probability of default Probability of default Operational costs Demography 10,301 19,154 911,190 911,190 911,190 22,452 78,355 11,538 19,499 913,292 916,712 911,939 27,909 79,138 9,065 18,809 909,097 905,728 910,577 16,995 77,572 families "CSOK" Loans mandatorily at fair value through profit or loss Probability of default 463,926 464,170 463,682 1,237 345 2,102 5,522 749 5,457 783 244 (1,236) (345) (2,093) (5,462) (613) (5,457) (783) (244) Subsidized mortgage loan for families "CSOK" Loans mandatorily at fair value through profit or loss Operational costs Total 463,926 3,791,684 470,864 3,815,061 457,215 3,768,741 6,938 23,376 (6,711) (22,944) INTEGRATED ANNUAL REPORT 2023 613 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 48: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) [continued] 48.4. Fair value levels [continued] The effect of unobservable inputs on fair value measurement [continued] 31/12/2022 Presentation in the Statement of Financial Position Unobservable Book value Fair values Effect on profit and loss Favourable Unfavourable Favourable Unfavourable VISA C shares MFB refinanced loans Subsidised personal loans Subsidised personal loans Subsidised personal loans Russian government bonds Ukrainian government bonds Subsidized mortgage loan for Financial assets at fair value through profit or loss Loans mandatorily at fair value through profit or loss Loans mandatorily at fair value through profit or loss Loans mandatorily at fair value through profit or loss Loans mandatorily at fair value through profit or loss Securities at fair value through other comprehensive income Securities at fair value through other comprehensive income Illiquidity Probability of default Probability of default Operational costs Demography Credit risk Credit risk 2,951 15,483 772,094 772,094 772,094 37,580 26,571 3,430 15,602 773,281 777,898 774,528 50,468 26,571 2,472 15,364 770,911 769,012 769,544 24,692 26,571 479 119 1,187 5,804 2,434 12,888 - (479) (119) (1,183) (3,082) (2,550) (12,888) - families "CSOK" Loans mandatorily at fair value through profit or loss Probability of default 454,164 454,383 453,945 219 (219) Subsidized mortgage loan for families "CSOK" Loans mandatorily at fair value through profit or loss Operational costs Total 454,164 3,307,195 459,950 3,336,111 448,558 3,281,069 5,786 28,916 (5,606) (26,126) INTEGRATED ANNUAL REPORT 2023 614 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 48: FAIR VALUE OF FINANCIAL INSTRUMENTS (in HUF mn) [continued] 48.4. Fair value levels [continued] The effect of unobservable inputs on fair value measurement [continued] The favourable and unfavourable effects of using reasonably possible alternative assumptions for the valuation of Visa C shares have been calculated by modifying the discount rate used for the valuation by +/-12% as being the best estimates of the management as at 31 December 2023 and 2022, respectively. In the case of Hungarian Development Bank (“MFB”) refinancing loans and subsidised personal loans the Bank calculated the favourable and unfavourable effects of using reasonably possible alternative assumptions by modifying the rates of probability of default by +/- 20% as one of the most significant unobservable inputs. In case of subsidised personal loans operational cost and factors related to demography are considered as unobservable inputs to the applied fair value calculation model in addition to credit risk. The Bank calculated the favourable and unfavourable effects of using reasonably possible alternative assumptions by modifying the rates of operational costs by +/- 20% as one of the most significant unobservable inputs. In case of subsidised personal loans cash flow estimation are based on assumption related to the future number of childbirths performed by the debtors both in the current and the comparative period. According to the assumptions used in comparative period 15% of the debtors will not fulfill the conditions of the subsidy determined by the government after 5 years (“breach of conditions”), thereby debtors will be obliged to pay back the interest subsidy given in advance. Furthermore, in this case subsidised loans are converted to loans provided based on market conditions. Loans are prepaid by the government as part of the subsidy after the second and the third childbirth following the signatory of the loan contract. The Bank calculated the favourable and unfavourable effects of using reasonably possible alternative assumptions by modifying the demographical assumption of breach of conditions by +/- 5% as the most significant unobservable input in the cash flow estimation. For the year ended 31 December 2022 the Bank used a new and more detailed model for cash flow calculations of the subsidised personal loans. The new model uses more scenarios compared to the previous one. These scenarios based on the above-mentioned events (child births after signatory and breach of conditions) and also the event of divorce. The model uses public statistical information for these events to estimate. The Bank calculated the favourable and unfavourable effects of using reasonably possible alternative assumptions by modifying the demographical assumption of future child births by +/-5% as one of the most significant unobservable inputs in the cash flow estimation. The favourable and unfavourable effects of using reasonably possible alternative assumptions for the valuation of FVOCI securities have been calculated by modifying the discount rate used for the valuation by +/-15% and +/- 1% as being the best estimates of the management as at 31 December 2023 and 2022, respectively. INTEGRATED ANNUAL REPORT 2023 615 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 49: SEGMENT REPORTING BY BUSINESS AND GEOGRAPHICAL SEGMENTS (in HUF mn) The Group distinguishes business and geographical segments. The report on the base of the business and geographical segments is reported below. The reportable segments of the Group on the base of IFRS 8 are as the follows: OTP Core Hungary, Russia, Ukraine, Bulgaria, Romania, Serbia, Croatia, Montenegro, Albania, Moldova, Slovenia, Uzbekistan, Merkantil Group, Asset Management subsidiaries and Other subsidiaries. Although Romanian segment is classified as discontinued operation from 2023 in these consolidated financial statements, segment reporting still contains it as a separate segment because – in line with the structure of the financial statements monitored by the management (Stock Exchange Report) – the Romanian operation was presented in a way as if it was still classified as continuing operation. OTP Core is an economic unit for measuring the result of core business activity of the Group in Hungary. Financials for OTP Core are calculated from the partially Consolidated Financial Statements of the companies engaged in the Group’s underlying banking operation in Hungary. These companies include OTP Bank Hungary Plc, OTP Mortgage Bank Ltd., OTP Building Society Ltd., OTP Factoring Ltd., OTP Financial Point Ltd., and companies providing intragroup financing. The Bank Employee Stock Ownership Plan Organization was included from the fourth quarter of 2016; OTP Card Factory Ltd., OTP Facility Management Llc., Monicomp Ltd. and OTP Real Estate Lease Ltd. were included from the first quarter of 2017 (from the first quarter of 2019 OTP Real Estate Lease Ltd. was eliminated from OTP Core); OTP Mobile Service Llc., OTP Ingatlanpont Llc. were included from the first quarter of 2019, OTP Ecosystem Ltd. (previous name: OTP eBIZ Ltd. it was eliminated from the first quarter of 2023) from the first quarter of 2020 and OTP Home Solutions Ltd. was included from the second quarter of 2021. The consolidated results of these companies were segmented into OTP Core and Corporate Centre until the end of 2022. According to the new methodology applied from the first quarter of 2023, Corporate Centre is no longer carved out of OTP Core. In the tables of Note 49, the 2022 base periods were presented under the new segment definitions. Until the end of 2022 Corporate Centre acted as a virtual entity established by the equity investment of OTP Core for managing the wholesale financing activity for all the subsidiaries within the Group but outside OTP Core. Therefore, the balance sheet of the Corporate Centre was funded by the equity and intragroup lending received from OTP Core, the intragroup lending received from other subsidiaries, and the subordinated debt and senior notes issued by OTP Bank. From this funding pool, the Corporate Centre was to provide intragroup lending to, and hold equity stakes in OTP subsidiaries outside OTP Core. Main subsidiaries financed by Corporate Centre were as follows: Hungarians: Merkantil Bank Ltd, OTP Real Estate Lease Ltd, OTP Fund Management Ltd, OTP Real Estate Investment Fund Management Ltd, OTP Life Annuity Ltd; foreigners: banks, leasing companies, factoring companies. Starting from 2023 Corporate Centre is no longer carved out of OTP Core. The balance sheet of Ipoteka Bank in Uzbekistan was consolidated from June 2023. The adjusted profit contribution of Ipoteka Bank was recognized in the consolidated profit or loss from the third quarter of 2023. The results of foreign factoring companies (OTP Factoring Ukraine LLC, OTP Factoring Bulgaria LLC (it was merged into DSK Bank EAD in the second quarter of 2023), OTP Factoring Serbia d.o.o., and OTP Debt Collection d.o.o. (formerly known as: OTP Factoring Montenegro d.o.o.)), as well as the foreign leasing companies are included into the relevant foreign bank’s segment. The Other subsidiaries include, among others: OTP Real Estate Ltd., OTP Life Annuity Ltd, OTP Funds Servicing and Consulting Ltd. The reportable business and geographical segments of the Group are those components where: - - - - separated income and expenses, assets and liabilities can be identified and assignable to the segments, transactions between the different segments were eliminated, the main decisive board of the Group regularly controls the operating results, separated financial information is available. INTEGRATED ANNUAL REPORT 2023 616 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 49: SEGMENT REPORTING BY BUSINESS AND GEOGRAPHICAL SEGMENTS (in HUF mn) [continued] Adjustments Effect of acquisitions (after income tax): In 2023 altogether HUF 64.9 billion positive amount appeared on the effect of acquisitions adjustment line (after tax): o This was partially related to the badwill realized on the two acquisitions closed during the first six months of 2023, and the related initial risk costs: ▪ The badwill impact of the Slovenian Nova KBM acquisition completed in February comprised +HUF ▪ 100 billion, and the initial risk cost represented HUF (12.6) billion (after tax). In June 2023 the first step of the Ipoteka Bank transaction was finalized in Uzbekistan, entailing a one- off consolidation impact of +HUF 59.8 billion (after tax) in 2023 as a whole, through two major items: the adjusted badwill amounted to +HUF 93.9 billion, whereas the initial risk cost represented HUF (34) billion after tax. o OTP Bank on 9 February 2024 concluded a share sale and purchase agreement to sell its Romanian entities. The selling price is EUR 347.5 million which is smaller than the net asset value of the to be sold subsidiaries recognized in the consolidated accounts, accordingly the transaction resulted in a negative P&L impact of HUF 59.5 billion (after tax) on consolidated level, which was booked in 4Q 2023. o The remaining amount presented on this adjustment line comprised integration costs and other direct effects related to acquisitions (such as customer base value amortization). Special taxes on financial institutions (after income tax): In 2023 HUF (62.6) billion special taxes on financial institutions weighed on earnings (after tax) which incorporates both the old banking tax in Hungary (HUF (25.2) billion after tax) and the windfall tax on extra profits (HUF (37.4) billion after tax). Interest rate cap in Hungary and in Serbia: In 2023 altogether HUF (32.9) billion (after tax) amount was recognized in relation to the expected negative impact of the rate cap scheme in Hungary ((25.8) billion after tax effect) and the temporary rate cap on certain outstanding and newly disbursed mortgage loans in Serbia between October 2023 and the end of 2024 ((7.1) billion after tax effect). According to the effective regulation, in Hungary the interest rate caps on the affected Hungarian mortgage loans was extended until 30 June 2024, and until 1 April 2024 in the case of MSE loans. Effect of the liquidation of Sberbank Hungary: In 2023 HUF 10.4 billion (after tax) recovery was accounted for in the wake of the winding up of Sberbank Hungary, as the National Bank of Hungary and the Hungarian Deposit Insurance Fund professionally managed the issue. In 2022 a similar negative amount was booked. Result of the treasury share swap agreement (after tax): In 2023 HUF 10.7 billion after tax result was recorded in relation to the OTP-MOL treasury share swap agreement, which contains both the dividends paid by MOL Plc. and the net present value change of the structure. Explanation to the segments in the following table below: 3; 4; 6: The segments distinguished by geographical basis contain banks in that country and sometimes other financial institutions (like leasing or factoring companies) or other companies. The incomes mainly arise from providing financial services like: collecting deposits, granting loans, leasing and treasury activities, payment and investment services and other financial services. 7: Merkantil Group conducts leasing activities in Hungary, originates its income from providing leasing services (financing cars and production equipment). 8: Incomes arising in this segment is mainly fee income of fund management companies in Hungary, Bulgaria, Romania, Ukraine based on capital in investment funds or assets in funds. 9: The activities of other Hungarian and foreign subsidiaries are very divergent, so their income also originates from different sources. The main part of the income in the Other subsidiaries segment comes from the activities of OTP Funds Servicing and Consulting, OTP Real Estate, OTP Real Estate Investment Fund Management and PortfoLion Funds. INTEGRATED ANNUAL REPORT 2023 617 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 49: SEGMENT REPORTING BY BUSINESS AND GEOGRAPHICAL SEGMENTS (in HUF mn) [continued] Information regarding the Group’s reportable segments is presented below: As at 31 December 2023 Main components of the consolidated statement of profit or loss in HUF million Profit after income tax for the year from continued and discontinued operations Profit after income tax for the year from discontinued operations Profit after income tax for the year from continued operations Adjustments (total) Dividends and net cash transfers (after income tax) Goodwill /investment impairment (after income tax) Special tax on financial institutions (after income tax) Effect of acquisition (after income tax) Result of the treasury share swap agreement at OTP Core (after income tax) Loss allowance on Russian government bonds at OTP Core and DSK Bank (after income tax) Effect of the winding up of Sberbank Hungary (after income tax) Expected one-off effect of the extension of the interest rate cap for certain retail loans in Hungary (after income tax) OTP Group - in the consolidated statement of profit or loss - structure of accounting reports a Adjustments on the accounting in Recognized Income b OTP Group - in the consolidated statement of profit or loss - structure of management reports 1=a+b 990,459 (21,246) 1,011,705 21,246 21,246 (18,123) (1,911) (3,919) (62,551) 64,887 10,680 (2,799) 10,388 (32,898) 990,459 - 990,459 (18,123) (1,911) (3,919) (62,551) 64,887 10,680 (2,799) 10,388 (32,898) INTEGRATED ANNUAL REPORT 2023 618 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 49: SEGMENT REPORTING BY BUSINESS AND GEOGRAPHICAL SEGMENTS (in HUF mn) [continued] Information regarding the Group’s reportable segments is presented below [continued]: As at 31 December 2023 [continued] Main components of the consolidated statement of profit or loss in HUF million OTP Group - in the consolidated statement of profit or loss - structure of accounting reports Adjustments on the accounting in Recognized Income OTP Group - in the consolidated statement of profit or loss - structure of management reports a b 1=a+b; 1=2+3+4+5 Hungarian segment and other foreign subsidiaries not reported in "Foreign bank segment" subtotal (without adjustments) 2 Foreign banks in EU subtotal (without adjustments) Foreign banks not in EU subtotal (without adjustments) Eliminations and adjustments 3 4 5 Consolidated adjusted profit after income tax for the year Profit before income tax Adjusted operating profit Adjusted total income Adjusted net interest income Adjusted net profit from fees and commissions Adjusted other net non-interest income Adjusted other administrative expenses Personnel expenses Depreciation and amortization Other general expenses Gains from derecognition of financial assets at amortized cost Modification loss Total risk costs Adjusted loss allowance on financial assets and liabilities (without the effect of revaluation of FX) Goodwill impairment Other impairment (adjustment) from this: Adjusted impairment under IAS 36 Income tax Total Assets Total Liabilities 1,011,705 1,201,183 1,365,111 2,439,448 1,386,706 691,993 360,749 (1,074,337) (478,696) (111,996) (483,645) (17,182) (38,141) (108,605) (79,281) - (29,324) (5,216) (189,478) (3,123) 21,145 (85,737) (196,339) 72,988 (213,847) (55,480) 110,602 (25,263) 16,435 119,430 6,624 36,909 63,349 37,766 - 25,583 3,566 (24,268) 38,075,811 34,374,431 1,533,333 1,139,920 1,008,582 1,222,328 1,279,374 2,243,109 1,459,694 478,146 305,269 (963,735) (503,959) (95,561) (364,215) (10,558) (1,232) (45,256) (41,515) - (3,741) (1,650) (213,746) 39,609,144 35,514,351 364,621 437,074 432,460 903,559 474,616 240,942 188,001 (471,099) (229,992) (52,017) (189,090) (20,137) (27) 24,778 16,023 - 8,755 (452) (72,453) - 20,253,197 17,276,859 404,779 450,536 445,671 730,860 543,257 - 149,074 38,529 (285,189) (149,674) (22,271) (113,244) 8,261 - (3,396) (4,475) - 1,079 (1,037) (45,757) - 17,227,907 15,071,959 238,565 333,369 400,279 622,761 439,685 - 89,263 93,813 (222,482) (125,163) (20,738) (76,581) 1,572 (1,209) (67,273) (53,493) - (13,780) (130) (94,804) - 8,331,503 7,128,153 617 1,349 964 (14,071) 2,136 (1,133) (15,074) 15,035 870 (535) 14,700 (254) 4 635 430 - 205 (31) (732) (6,203,463) (3,962,620) INTEGRATED ANNUAL REPORT 2023 619 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 49: SEGMENT REPORTING BY BUSINESS AND GEOGRAPHICAL SEGMENTS (in HUF mn) [continued] Information regarding the Group’s reportable segments is presented below [continued]: As at 31 December 2023 [continued] Main components of the consolidated statement of profit or loss in HUF million [continued] Consolidated adjusted profit after income tax for the year Profit before income tax Adjusted operating profit Adjusted total income Adjusted net interest income Adjusted net profit from fees and commissions Adjusted other net non-interest income Adjusted other administrative expenses Personnel expenses Depreciation and amortization Other general expenses Gains from derecognition of financial assets at amortized cost Modification loss Total risk costs Adjusted loss allowance on financial assets and liabilities (without the effect of revaluation of FX) Goodwill impairment Other impairment (adjustment) from this: Adjusted impairment under IAS 36 Income tax Total Assets Total Liabilities Hungarian segment and other foreign subsidiaries not reported in "Foreign bank segment" subtotal (without adjustments) 2=6+…+9 OTP CORE (Hungary) Merkantil Group (Hungary) Asset Management subsidiaries Other subsidiaries 6 7 8 9 364,621 437,074 432,460 903,559 474,616 240,942 188,001 (471,099) (229,992) (52,017) (189,090) (20,137) (27) 24,778 16,023 - 8,755 (452) (72,453) 302,936 366,502 360,132 771,037 432,651 197,104 141,282 (410,905) (205,223) (44,745) (160,937) (20,690) - 27,060 16,977 - 10,083 (1,816) (63,566) 20,253,197 17,276,859 18,459,423 16,087,459 10,266 11,949 14,382 27,428 26,257 759 412 (13,046) (6,658) (1,648) (4,740) 553 (27) (2,959) (2,756) - (203) (4) (1,683) 930,761 869,524 19,860 22,376 22,425 29,051 52 27,056 1,943 (6,626) (4,437) (195) (1,994) - - (49) (39) - (10) - (2,516) 42,031 11,609 31,559 36,247 35,521 76,043 15,656 16,023 44,364 (40,522) (13,674) (5,429) (21,419) - - 726 1,841 - (1,115) 1,368 (4,688) 820,982 308,267 INTEGRATED ANNUAL REPORT 2023 620 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 49: SEGMENT REPORTING BY BUSINESS AND GEOGRAPHICAL SEGMENTS (in HUF mn) [continued] Information regarding the Group’s reportable segments is presented below [continued]: As at 31 December 2023 [continued] Main components of the consolidated statement of profit or loss in HUF million [continued] Foreign banks in EU subtotal (without adjustments) 3=10+…+13 DSK Bank AD (Bulgaria) OTP banka d.d. (Croatia) 10 11 SKB Banka and Nova KBM d.d. (Slovenia) 12 OTP Bank Romania S.A. (Romania) 13 Consolidated adjusted profit after income tax for the year Profit before income tax Adjusted operating profit Adjusted total income Adjusted net interest income Adjusted net profit from fees and commissions Adjusted other net non-interest income Adjusted other administrative expenses Personnel expenses Depreciation and amortization Other general expenses Gains from derecognition of financial assets at amortized cost Modification loss Total risk costs Adjusted loss allowance on financial assets and liabilities (without the effect of revaluation of FX) Goodwill impairment Other impairment (adjustment) from this: Adjusted impairment under IAS 36 Income tax Total Assets Total Liabilities 404,779 450,536 445,671 730,860 543,257 149,074 38,529 (285,189) (149,674) (22,271) (113,244) 8,261 - (3,396) (4,475) - 1,079 (1,037) (45,757) 17,227,907 15,071,959 201,991 223,731 217,238 315,980 226,693 72,366 16,921 (98,742) (47,720) (7,855) (43,167) 1,638 - 4,855 1,141 - 3,714 (838) (21,740) 6,456,668 5,566,481 53,960 65,746 66,743 122,952 90,996 25,661 6,295 (56,209) (29,235) (4,785) (22,189) - - (997) 721 - (1,718) (25) (11,786) 3,278,199 2,874,712 128,729 137,401 140,717 223,315 171,703 46,028 5,584 (82,598) (46,411) (5,602) (30,585) - - (3,316) (2,485) - (831) - (8,672) 20,099 23,658 20,973 68,613 53,865 5,019 9,729 (47,640) (26,308) (4,029) (17,303) 6,623 - (3,938) (3,852) - (86) (174) (3,559) 5,892,803 5,223,180 1,600,237 1,407,586 INTEGRATED ANNUAL REPORT 2023 621 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 49: SEGMENT REPORTING BY BUSINESS AND GEOGRAPHICAL SEGMENTS (in HUF mn) [continued] Information regarding the Group’s reportable segments is presented below [continued]: As at 31 December 2023 [continued] Main components of the consolidated statement of profit or loss in HUF million [continued] Foreign banks not in EU subtotal (without adjustments) 4=14+…+20 OTP banka Srbija a.d. (Serbia) OTP Bank JSC (Ukraine) 14 15 JSC "OTP Bank" (Russia) and Touch Bank 16 Crnogorska komercijalna banka a.d. (Montenegro) 17 Banka OTP Albania SHA (Albania) OTP Bank S.A. (Moldova) JSCMB Ipoteka Bank (Uzbekistan) 18 19 20 Consolidated adjusted profit after income tax for the year Profit before income tax Adjusted operating profit Adjusted total income Adjusted net interest income Adjusted net profit from fees and commissions Adjusted other net non-interest income Adjusted other administrative expenses Personnel expenses Depreciation and amortization Other general expenses Gains from derecognition of financial assets at amortized cost Modification loss Total risk costs Adjusted loss allowance on financial assets and liabilities (without the effect of revaluation of FX) Goodwill impairment Other impairment (adjustment) from this: Adjusted impairment under IAS 36 Income tax Total Assets Total Liabilities 238,565 333,369 400,279 622,761 439,685 89,263 93,813 (222,482) (125,163) (20,738) (76,581) 1,572 (1,209) (67,273) (53,493) - (13,780) (130) (94,804) 68,025 78,646 83,734 133,591 104,050 18,419 11,122 (49,857) (25,710) (3,661) (20,486) 53 - (5,141) (2,348) - (2,793) (93) (10,621) 45,184 82,358 78,294 108,854 93,450 10,837 4,567 (30,560) (18,046) (2,472) (10,042) 328 (1,239) 4,975 11,565 - (6,590) - (37,174) 95,666 130,172 149,298 223,645 122,084 40,831 60,730 (74,347) (45,063) (8,660) (20,624) 1,487 - (20,613) (17,765) - (2,848) - (34,506) 8,331,503 7,128,153 2,874,794 2,506,449 1,036,912 879,824 1,470,796 1,196,279 21,814 25,737 23,536 38,362 29,717 7,797 848 (14,826) (6,910) (1,645) (6,271) 932 30 1,239 1,967 - (728) - (3,923) 663,676 550,672 15,033 18,173 18,269 33,387 27,912 3,729 1,746 (15,118) (5,798) (1,494) (7,826) (219) - 123 327 - (204) - (3,140) 669,765 588,663 14,700 16,759 13,440 25,268 16,349 2,389 6,530 (11,828) (7,013) (1,234) (3,581) (1,009) - 4,328 4,115 - 213 (37) (2,059) (21,857) (18,476) 33,708 59,654 46,123 5,261 8,270 (25,946) (16,623) (1,572) (7,751) - - (52,184) (51,354) - (830) - (3,381) 428,192 364,839 1,187,368 1,041,427 INTEGRATED ANNUAL REPORT 2023 622 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 49: SEGMENT REPORTING BY BUSINESS AND GEOGRAPHICAL SEGMENTS (in HUF mn) [continued] Information regarding the Group’s reportable segments is presented below [continued]: As at 31 December 2022 Main components of the consolidated statement of profit or loss in HUF million Profit after income tax for the year from continued and discontinued operations Profit after income tax for the year from held-for-sale operation Profit after income tax for the year from discontinued operations Profit after income tax for the year from continued operations Adjustments (total) Dividends and net cash transfers (after income tax) Goodwill /investment impairment (after income tax) Special tax on financial institutions (after income tax) Effect of acquisition (after income tax) Expected one-off negative effect of the debt repayment moratorium in Hungary (after income tax) Result of the treasury share swap agreement at OTP Core (after income tax) Loss allowance on Russian government bonds at OTP Core and DSK Bank (after income tax) Effect of the winding up of Sberbank Hungary (after income tax) Expected one-off effect of the extension of the interest rate cap for certain retail loans in Hungary (after income tax) OTP Group - in the consolidated statement of profit or loss - structure of accounting reports a Adjustments on the accounting in Recognized Income b OTP Group - in the consolidated statement of profit or loss - structure of management reports 1=a+b 347,081 11,444 16,559 319,078 (11,444) (16,559) (28,003) (245,467) 1,927 (59,254) (91,353) (15,594) (2,473) 3,028 (34,775) (10,388) (36,585) 347,081 - - 347,081 (245,467) 1,927 (59,254) (91,353) (15,594) (2,473) 3,028 (34,775) (10,388) (36,585) INTEGRATED ANNUAL REPORT 2023 623 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 49: SEGMENT REPORTING BY BUSINESS AND GEOGRAPHICAL SEGMENTS (in HUF mn) [continued] Information regarding the Group’s reportable segments is presented below [continued]: As at 31 December 2022 [continued] Main components of the consolidated statement of profit or loss in HUF million OTP Group - in the consolidated statement of profit or loss - structure of accounting reports Adjustments on the accounting in Recognized Income OTP Group - in the consolidated statement of profit or loss - structure of management reports a b 1=a+b; 1=2+3+4+5 Hungarian segment and other foreign subsidiaries not reported in "Foreign bank segment" subtotal (without adjustments) 2 Foreign banks in EU subtotal (without adjustments) Foreign banks not in EU subtotal (without adjustments) Eliminations and adjustments 3 4 5 Consolidated adjusted profit after income tax for the year Profit before income tax Adjusted operating profit Adjusted total income Adjusted net interest income Adjusted net profit from fees and commissions Adjusted other net non-interest income Adjusted other administrative expenses Personnel expenses Depreciation and amortization Other general expenses Gains from derecognition of financial assets at amortized cost Modification loss Total risk costs Adjusted loss allowance on financial assets and liabilities (without the effect of revaluation of FX) Goodwill impairment Other impairment (adjustment) from this: adjusted impairment under IAS 36 Income tax Total Assets Total Liabilities 319,078 377,678 704,670 1,634,686 1,026,868 584,491 23,327 (930,016) (377,728) (101,125) (451,163) (1,573) (39,997) (285,422) (199,695) (67,715) (18,012) (3,652) (58,600) 32,804,210 29,481,898 273,470 312,344 168,945 27,013 66,711 (187,373) 147,675 141,932 (18,576) 16,462 144,046 (82) 40,822 102,659 60,166 67,715 (25,222) 355 (38,874) - - 592,548 690,022 873,615 1,661,699 1,093,579 397,118 171,002 (788,084) (396,304) (84,663) (307,117) (1,655) 825 (182,763) (139,529) - (43,234) (3,297) (97,474) 32,804,210 29,481,898 304,293 353,561 361,426 759,142 448,001 207,941 103,200 (397,716) (179,651) (46,891) (171,174) (7,342) - (523) 34,015 - (34,538) (1,356) (49,268) 189,617 217,950 232,797 446,844 303,256 113,606 29,982 (214,047) (108,850) (18,928) (86,269) 1,746 20 (16,613) (9,672) - (6,941) (774) (28,333) 92,869 110,918 278,563 470,700 341,577 78,675 50,448 (192,137) (108,716) (18,482) (64,939) 3,933 805 (172,383) (163,792) - (8,591) (1,166) (18,049) 5,769 7,593 829 (14,987) 745 (3,104) (12,628) 15,816 913 (362) 15,265 8 - 6,756 (80) - 6,836 (1) (1,824) 19,265,918 16,775,703 12,650,295 11,104,567 6,452,844 5,452,540 (5,564,847) (3,850,912) INTEGRATED ANNUAL REPORT 2023 624 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 49: SEGMENT REPORTING BY BUSINESS AND GEOGRAPHICAL SEGMENTS (in HUF mn) [continued] Information regarding the Group’s reportable segments is presented below [continued]: As at 31 December 2022 [continued] Main components of the consolidated statement of profit or loss in HUF million [continued] Consolidated adjusted profit after income tax for the year Profit before income tax Adjusted operating profit Adjusted total income Adjusted net interest income Adjusted net profit from fees and commissions Adjusted other net non-interest income Adjusted other administrative expenses Personnel expenses Depreciation and amortization Other general expenses Gains from derecognition of financial assets at amortized cost Modification loss Total risk costs Adjusted loss allowance on financial assets and liabilities (without the effect of revaluation of FX) Goodwill impairment Other impairment (adjustment) from this: adjusted impairment under IAS 36 Income tax Total Assets Total Liabilities Hungarian segment and other foreign subsidiaries not reported in "Foreign bank segment" subtotal (without adjustments) 2=6+…+9 OTP CORE (Hungary) Merkantil Group (Hungary) Asset Management subsidiaries Other subsidiaries 6 7 8 9 304,293 353,561 361,426 759,142 448,001 207,941 103,200 (397,716) (179,651) (46,891) (171,174) (7,342) - (523) 34,015 - (34,538) (1,356) (49,268) 256,198 300,093 302,801 647,642 417,662 176,830 53,150 (344,841) (157,623) (40,538) (146,680) (7,198) - 4,490 34,925 - (30,435) (58) (43,895) 19,265,918 16,775,703 17,596,639 15,580,210 10,971 12,616 13,945 24,780 22,537 921 1,322 (10,835) (5,371) (1,462) (4,002) (144) - (1,185) (939) - (246) (18) (1,645) 948,735 891,144 9,619 10,870 10,955 15,799 32 15,242 525 (4,844) (2,905) (251) (1,688) - - (85) - - (85) 14 (1,251) 29,916 11,180 27,505 29,982 33,725 70,921 7,770 14,948 48,203 (37,196) (13,752) (4,640) (18,804) - - (3,743) 29 - (3,772) (1,294) (2,477) 690,628 293,169 INTEGRATED ANNUAL REPORT 2023 625 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 49: SEGMENT REPORTING BY BUSINESS AND GEOGRAPHICAL SEGMENTS (in HUF mn) [continued] Information regarding the Group’s reportable segments is presented below [continued]: As at 31 December 2022 [continued] Main components of the consolidated statement of profit or loss in HUF million [continued] Consolidated adjusted profit after income tax for the year Profit before income tax Adjusted operating profit Adjusted total income Adjusted net interest income Adjusted net profit from fees and commissions Adjusted other net non-interest income Adjusted other administrative expenses Personnel expenses Depreciation and amortization Other general expenses Gains from derecognition of financial assets at amortized cost Modification loss Total risk costs Adjusted loss allowance on financial assets and liabilities (without the effect of revaluation of FX) Goodwill impairment Other impairment (adjustment) from this: adjusted impairment under IAS 36 Income tax Total Assets Total Liabilities Foreign banks in EU subtotal (without adjustments) 3=10+…+13 DSK Bank AD (Bulgaria) OTP banka d.d. (Croatia) 10 11 SKB Banka and Nova KBM d.d. (Slovenia) 12 OTP Bank Romania S.A. (Romania) 13 189,617 217,950 232,797 446,844 303,256 113,606 29,982 (214,047) (108,850) (18,928) (86,269) 1,746 20 (16,613) (9,672) - (6,941) (774) (28,333) 12,650,295 11,104,567 119,884 132,564 142,393 230,844 145,461 68,755 16,628 (88,451) (41,946) (7,831) (38,674) 1,249 - (11,078) (12,251) - 1,173 (367) (12,680) 5,946,815 5,167,720 42,801 52,095 48,973 102,001 70,547 24,692 6,762 (53,028) (27,020) (4,845) (21,163) 578 - 2,544 6,564 - (4,020) 122 (9,294) 23,859 29,569 24,046 51,403 33,688 15,416 2,299 (27,357) (15,278) (1,671) (10,408) - 20 5,503 7,028 - (1,525) (53) (5,710) 3,224,955 2,834,372 1,790,944 1,596,100 3,073 3,722 17,385 62,596 53,560 4,743 4,293 (45,211) (24,606) (4,581) (16,024) (81) - (13,582) (11,013) - (2,569) (476) (649) 1,687,581 1,506,375 INTEGRATED ANNUAL REPORT 2023 626 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 49: SEGMENT REPORTING BY BUSINESS AND GEOGRAPHICAL SEGMENTS (in HUF mn) [continued] Information regarding the Group’s reportable segments is presented below [continued]: As at 31 December 2022 [continued] Main components of the consolidated statement of profit or loss in HUF million [continued] Consolidated adjusted profit after income tax for the year Profit before income tax Adjusted operating profit Adjusted total income Adjusted net interest income Adjusted net profit from fees and commissions Adjusted other net non-interest income Adjusted other administrative expenses Personnel expenses Depreciation and amortization Other general expenses Gains from derecognition of financial assets at amortized cost Modification loss Total risk costs Adjusted loss allowance on financial assets and liabilities (without the effect of revaluation of FX) Goodwill impairment Other impairment (adjustment) from this: adjusted impairment under IAS 36 Income tax Total Assets Total Liabilities Foreign banks not in EU subtotal (without adjustments) 4=14+…+19 OTP banka Srbija a.d. (Serbia) OTP Bank JSC (Ukraine) 14 15 JSC "OTP Bank" (Russia) and Touch Bank 16 Crnogorska komercijalna banka a.d. (Montenegro) 17 Banka OTP Albania SHA (Albania) OTP Bank S.A. (Moldova) 18 19 92,869 110,918 278,563 470,700 341,577 78,675 50,448 (192,137) (108,716) (18,482) (64,939) 3,933 805 (172,383) (163,792) - (8,591) (1,166) (18,049) 6,452,844 5,452,540 36,873 42,991 58,543 104,523 76,635 17,954 9,934 (45,980) (23,342) (3,342) (19,296) 1,300 2,062 (18,914) (17,783) - (1,131) (151) (6,118) (15,923) (13,205) 79,862 110,805 90,007 12,673 8,125 (30,943) (18,170) (2,570) (10,203) 286 (1,245) (92,108) (89,877) - (2,231) (33) (2,718) 42,548 46,180 98,137 178,494 118,004 35,251 25,239 (80,357) (50,404) (8,712) (21,241) 3,284 - (55,241) (54,330) - (911) (263) (3,632) 2,708,993 2,350,873 1,048,713 926,221 1,029,721 723,417 9,792 11,976 15,134 28,816 20,832 7,106 878 (13,682) (6,529) (1,711) (5,442) (80) (12) (3,066) 731 - (3,797) (677) (2,184) 664,395 565,264 10,174 12,187 9,335 20,232 16,927 3,067 238 (10,897) (4,318) (1,023) (5,556) (671) - 3,523 3,176 - 347 - (2,013) 635,364 574,537 9,405 10,789 17,552 27,830 19,172 2,624 6,034 (10,278) (5,953) (1,124) (3,201) (186) - (6,577) (5,709) - (868) (42) (1,384) 365,658 312,228 INTEGRATED ANNUAL REPORT 2023 627 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 50: ASSETS CLASSIFIED AS HELD FOR SALE AND DISCONTINUED OPERATIONS (in HUF mn) Discontinued operation On 9 February 2024 OTP Bank announced the signing of the share sale and purchase agreement to sell its Romanian operation. As a result of this, according to IFRS 5, as at the end of 2023 the Romanian operation was presented as assets /liabilities held for sale in the consolidated statement of financial position and as discontinued operation in the consolidated profit or loss. With regards to the consolidated financial position, all Romanian assets and liabilities were shown on a separate line in the 2023 closing financial position. As for the consolidated profit or loss, the Romanian contribution for both 2022 and 2023 was shown separately from the result of continuing operation, on the “Net (loss) / gain from discontinued operations” line, that is the particular profit or loss lines in the ‘continuing operations’ section of the profit or loss don’t incorporate the contribution from the Romanian subsidiaries. The selling price is EUR 347.5 million which is smaller than the net asset value of the to be sold subsidiaries recognized in the consolidated accounts, accordingly the transaction resulted in a negative profit or loss impact of HUF 55.9 billion (before tax) on consolidated level, which has already been booked in the fourth quarter of 2023. On 31 December 2023, the Romanian segment of the Group which was classified as discontinued operation includes the following companies: OTP Bank Romania S.A., OTP Asset Management SAI S.A., OTP Leasing Romania IFN S.A., OTP Factoring SRL, SC Favo Consultanta SRL, SC Aloha Buzz SRL, SC Tezaur Cont SRL. The major classes of assets and liabilities comprising the assets classified as held for sale and liabilities directly associated with assets classified as held for sale are as follows: Cash, amounts due from banks and balances with the National Banks Placements with other banks Repo receivables Financial assets at fair value through profit or loss Securities at fair value through other comprehensive income Securities at amortized cost Loans at amortized cost Loans mandatorily at fair value through profit or loss Finance lease receivables Associates and other investments Property and equipment Intangible assets and goodwill Right-of-use assets Investment properties Derivative financial assets designated as hedge accounting Deferred tax assets Current income tax receivables Other assets TOTAL ASSETS Amounts due to banks, the National Governments, deposits from the National Banks and other banks Repo liabilities Financial liabilities designated at fair value through profit or loss Deposits from customers Liabilities from issued securities Derivative financial liabilities held for trading Derivative financial liabilities designated as hedge accounting Leasing liabilities Deferred tax liabilities Current income tax payable Provisions Other liabilities TOTAL LIABILITIES 31/12/2023 199,587 8,147 - 734 39,430 226,427 1,013,582 1,356 67,068 236 10,313 3,848 4,299 40 - 224 55 13,927 1,589,273 1,764 - - 1,095,853 - 311 - 4,348 912 1,865 9,006 25,861 1,139,920 INTEGRATED ANNUAL REPORT 2023 628 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 50: ASSETS CLASSIFIED AS HELD FOR SALE AND DISCONTINUED OPERATIONS (in HUF mn) [continued] Discontinued operation [continued] The results of discontinued operations, which have been separated on line “Net (Loss) /Gain from discontinued operations” in the consolidated statement of profit or loss, were as follows: Year ended 31 December 2023 Year ended 31 December 2022 Interest income calculated using the effective interest method Income similar to interest income Interest income and income similar to interest income Interest expense NET INTEREST INCOME Loss allowance on loans, placements, amounts due from banks and on repo receivables Change in the fair value attributable to changes in the credit risk of loans mandatorily measured at fair value through profit of loss Release of loss allowance / (Loss allowance) on securities at fair value through other comprehensive income and on securities at amortized cost Release of provision / (Provision) for commitments and guarantees given Release of impairment / (Impairment) of assets subject to operating lease and of investment properties Risk cost total NET INTEREST INCOME AFTER RISK COST Loss from derecognition of financial assets at amortized cost Modification loss Income from fees and commissions Expense from fees and commissions Net profit from fees and commissions Foreign exchange result, net Gain / (Loss) on securities, net Fair value adjustment on financial instruments measured at fair value through profit or loss Net results on derivative instruments and hedge relationships Profit from associates Goodwill impairment Other operating income Other operating expenses Net operating income / (expense) Personnel expenses Depreciation and amortization Other general expenses Other administrative expenses PROFIT BEFORE INCOME TAX Income tax expense PROFIT AFTER INCOME TAX FOR THE PERIOD 103,321 15,252 118,573 (50,513) 68,060 (6,779) - 235 2,931 - (3,613) 64,447 6,624 - 22,351 (7,036) 15,315 (11,397) 37 157 11,526 22 - 409 (1,105) (351) (26,571) (5,998) (15,197) (47,766) 38,269 (3,575) 34,694 82,191 20,426 102,617 (38,171) 64,446 (10,522) - (13) (228) - (10,763) 53,683 (82) - 22,710 (6,841) 15,869 1,313 17 (120) (5,802) 22 - 485 (3,043) (7,128) (24,835) (6,463) (13,834) (45,132) 17,210 (651) 16,559 During the year 2023, the Romanian subsidiaries contributed to the Group’s operating activity with HUF 137,550 million, to the Group’s investing activity with HUF 58,328 million, and in respect of the Group’s financing activity with HUF (9,002) million which were modified by the eliminations during the consolidation by HUF (198,270) million. INTEGRATED ANNUAL REPORT 2023 629 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 50: ASSETS CLASSIFIED AS HELD FOR SALE AND DISCONTINUED OPERATIONS (in HUF mn) [continued] Discontinued operation [continued] The Group intends to increase its market share with new acquisitions and organic increase in the Middle East European Region and although during the near 20 years attendance on the Romanian market followed this strategy, the Group hasn’t managed to reach the optimal share market, the management decided to sell this member of the Group. As a result this allows of the Group to focus on those markets where it can reach significant market share and to strengthen its position in those countries where it has already operated. Assets held for sale On 2 November 2022, the Group sold its share in the associated company Szállás.hu Zrt. to the Polish Wirtualna Polska Media S.A. The whole company was sold for EUR 83 million. The Group's gain recognized in the year under review related to the transaction was HUF 10,458 million, which was presented in the Other income. INTEGRATED ANNUAL REPORT 2023 630 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 51: SIGNIFICANT EVENTS DURING THE YEAR ENDED 31 DECEMBER 2023 1) Term Note Program See details in Note 21. 2) Financial closing of acquisitions in 2023 For more information about the acquisition of Uzbek Ipoteka Bank, Nova KBM, Aranykalász group, Szekszárdi Group and OTP invest AD please see details in Note 42 Acquisition. 3) OTP Bank is selling its Romanian operations On 9 February 2024, OTP Bank Plc. has concluded a share sale and purchase agreement to sell its directly and indirectly owned 100% shareholding in OTP Bank Romania S.A. to Banca Transilvania S.A. OTP Group is also selling its 100% shareholdings in its other Romanian subsidiaries, OTP Leasing Romania IFN S.A. and OTP Asset Management S.A.I. S.A. to Banca Transilvania S.A under the transaction. See details in Note 50 Assets classified as held for sale and discontinued operations. 4) Significant regulatory changes in Hungary About the prolongation of deadline of interest rate cap, voluntary interest rate cap on newly granted loans, amending the previously laid down methodology of windfall tax calculation, the changes in savings and government bond markets, family support schemes, capital regulation and mandatory minimum reserve requirements please see details in Note 4. 5) Interest benchmark reform The Group was actively involved in industry efforts supporting transition to IBOR alternatives. The Group has taken extensive steps to prepare for the discontinuation of IBORs and worked closely with clients to ensure awareness and support transition activities. As the transition is complex, time-consuming process and relevant for the whole Group, the management of Group has evaluated the impacts of the interest rate benchmarks reform, preparing itself for the transition through a dedicated internal group-wide project. As LIBOR’s five currencies (USD, GBP, EUR, JPY and CHF) and EONIA will be replaced by Risk-Free Rates – which are different in nature compared to IBOR rates – OTP Group has implemented the relevant rates into the IT systems and reached out the clients. The Group’s priority was to ensure that the Group can continue to offer clients the products and services they need, while also supporting them in the transition to the new alternative Risk-Free Rates. During the IBOR reform the Group identified several risks at the beginning of 2021, which the project had to manage and monitor closely. These risks include but are not limited to the following: • The abolution of LIBOR affected several transactions that may require automated IT solutions, • The new reference rates are different in nature from LIBOR that cause difficulties to settle the value differences with • the customers, It was necessary to implement new processes not to develop LIBOR based products, and to develop a strategy for removing or modifying the affected products handled by the Group, • After the termination of LIBOR, the Group has to act under the "Fallback clauses", the clauses that regulate the replacement of the reference interest rates in the contract and the use of an alternative interest as a reference. The content of these clauses needs to be clearly defined and checked from a business point of view, ie which reference interest rate will be applied instead of LIBOR for the given contract and whether it is commercially appropriate. In defining the fallback clauses, efforts had to be made to provide a viable alternative to the termination of LIBOR that would not result in a business loss for the Group. • Legal risks related to the termination of LIBOR. Such risks can arise when Fallback clauses are not included in the contracts, or the law governing the contract doesn’t contain a statutory reference rate. In these cases, the contracts can be cancelled due to impossibility or the termination by either party. • Missing of contractual interest rates can result in settlement disputes, compensation cases or litigation. • Business risks of the termination of LIBOR. The most significant of these are: ▪ the law governing the contract can set the applicable interest rate that can be result in a business loss for the Group, ▪ business loss due to negative customer experience, ▪ operational risk, when several unique contracts must be handled in a short time. INTEGRATED ANNUAL REPORT 2023 631 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 51: SIGNIFICANT EVENTS DURING THE YEAR ENDED 31 DECEMBER 2023 [continued] 5) Interest benchmark reform [continued] Terminating interest rates Alternative Reference Rates LIBOR USD (1 week and 2 months settings), FedFund Rate LIBOR GBP LIBOR JPY LIBOR EUR LIBOR CHF1 EONIA SOFR SONIA TONA EURIBOR SARON €STR 1 In the case of CHF LIBOR, OTP Bank acts in accordance with the implementing regulation of the European Commission (https://eur- lex.europa.eu/legal-content/EN/TXT/PDF/?uri=PI_COM:C(2021)7488&from=EN). Amounts effected by IBOR reform as at 31 December 2023 Reference rate Type of the contract Nominal value of the contract Pieces of contracts USD LIBOR USD LIBOR Other LIBOR Other LIBOR Total Loan Deposit Loan Bonds (assets) 48,615 533 14,534 4,853 68,535 1,616 1 1,090 1 2,708 The above LIBOR-based amounts outstanding as at 31 December 2023 will be managed at the next first interest period therefore they do not cause a risk to the Group or to the customers. 6) Risk relating to the Russian-Ukrainian armed conflict On 24 February 2022 Russia launched a military operation against Ukraine which is still ongoing at the date of this Report. Until now many countries, as well as the European Union imposed sanctions due to the armed conflict on Russia and Russian businesses and citizens. Russia responded to these sanctions with similar measures. The armed conflict and the international sanctions influence the business and economic activities significantly all around the world. There are a number of factors associated with the Russian-Ukrainian armed conflict and the international sanctions as well as their impact on global economies that could have a material adverse effect on (among other things) the profitability, capital and liquidity of financial institutions such as the OTP Group. The armed conflict and the international sanctions cause significant economic damage to the affected parties and in addition they cause disruptions in the global economic processes, of which the precise consequences (inter alia the effects on energy and grain markets, the global transport routes and international trade as well as tourism) are difficult to be estimated at the moment. It remains unclear how this will evolve going forward and the OTP Group continues to monitor the situation closely. However, the OTP Group's ability to conduct business may be adversely affected by disruptions to its infrastructure, business processes and technology services. This may cause significant customer detriment, costs to reimburse losses incurred by the OTP Group’s customers, and reputational damage. Furthermore, the OTP Group relies on models to support a broad range of business and risk management activities, including informing business decisions and strategies, measuring and limiting risk, valuing exposures, conducting stress testing and assessing capital adequacy. Models are, by their nature, imperfect and incomplete representations of reality because they rely on assumptions and inputs, and as such assumptions may later potentially prove to be incorrect, this can affect the accuracy of their outputs. This may be exacerbated when dealing with unprecedented scenarios, such as the Russian-Ukrainian armed conflict and the international sanctions, due to the lack of reliable historical reference points and data. Any and all such events mentioned above could have a material adverse effect on the OTP Group’s business, financial condition, results of operations, prospects, liquidity, capital position and credit ratings, as well as on the OTP Group’s customers, employees and suppliers. INTEGRATED ANNUAL REPORT 2023 632 OTP BANK IFRS REPORT (CONSOLIDATED) NOTE 52: POST BALANCE SHEET EVENTS Summary of economic policy measures made and other relevant regulatory changes as post-balance sheet events Post-balance sheet events cover the period until 20 February 2024. Hungary • On 23 January 2024 OTP Bank announced that notes were issued with a value date of 31 January 2024, in the aggregate nominal amount of EUR 600 million. The 5 years, Non-Call 4 years Senior Preferred Notes were priced on 23 January 2024. • On 26 January 2024 Scope Ratings affirmed Hungary's long-term local- and foreign-currency issuer and senior unsecured debt ratings at ‘BBB’ with stable outlook. • On 29 January 2024 the Ministry for National Economy announced that following discussions between the Government and the Banking Association, based on the banks' voluntary commitment, from 1 February to 1 May 2024, the interest margin above BUBOR rate for newly contracted Hungarian Forint-based, variable-rate corporate loan contracts (regardless of the purpose of the loan) will be 0%, and the margin will remain at 0% for 6 months from the date of disbursement of the loan, after which it may return to the normal level. At the same time, the Government indicated that the rate cap on outstanding variable rate MSE loans, which expires on 1 April 2024 according to the current legislation, will not be further extended. • On 30 January 2024 the National Bank of Hungary cut its key policy rate by 75 bps to 10.0%. • On 2 February 2024 OTP Bank announced that it decided to terminate the project aiming at establishing a consumer finance joint venture company with its partners in China with a 15%shareholding, as the condition precedents were not fulfilled until the pertaining contractual deadlines. • On 9 February 2024 OTP Bank announced that it concluded a share sale and purchase agreement to sell its directly and indirectly owned 100% shareholding in OTP Bank Romania S.A. to Banca Transilvania S.A. (‘BT’). OTP Group is also selling its 100% shareholdings in its other Romanian subsidiaries, OTP Leasing Romania IFN S.A. and OTP Asset Management S.A.I. S.A. to BT under the transaction. The financial closing of the transaction is expected in 2024 subject to the necessary regulatory approvals. • On 12 February 2024 OTP Bank received a single permission from the Hungarian National Bank for the repurchase of treasury shares, accordingly the Bank is entitled to repurchase its own shares in the amount of HUF 60 billion until 31 December 2024. The total amount specified in the permission shall immediately be deducted from the own funds in accordance with the law. Moldova • On 4 February 2024 the central bank cut the base rate by 50 bps to 4.25%. Slovenia • In Slovenia banking tax is obliged to pay based on The Act on Reconstruction. It is temporarily for calendar years 2024 to 2028. As the calculation is not based on the taxable profit but on the average total assets, the banking tax is considered as other administrative expense, not as income tax. The tax rate is 0,2%. The liability for banking tax is reduced by the difference between the amount of corporate income tax of the previous financial year, calculated at the introduced temporarily higher rate of 22% and at the statutory rate of 19%. Tax is not relevant for year 2023 and these taxes are classified as levies according to IFRS rules. INTEGRATED ANNUAL REPORT 2023 633 OTHER INFORMATIONS INTEGRATED ANNUAL REPORT 2023 634 OTP BANK OTHER INFORMATIONS CORPORATE GOVERNANCE Senior officers, strategic employees and their shareholding of OTP shares as at 31 December 2023 Type1 Name Position IG IG IG IG IG IG IG IG IG IG IG FB FB FB FB FB FB SP SP SP SP SP dr. Sándor Csányi 2 Chairman and CEO Deputy Chairman Tamás Erdei member Gabriella Balogh member Mihály Baumstark member, Deputy CEO Péter Csányi member dr. István Gresa Antal Kovács3 member György Nagy4 member dr. Márton Gellért Vági member member dr. József Vörös member, Deputy CEO László Wolf Chairman Tibor Tolnay Deputy Chairman dr. Gábor Horváth member Klára Bella member dr. Tamás Gudra member András Michnai member Olivier Péqueux Deputy CEO András Becsei Deputy CEO László Bencsik Deputy CEO György Kiss-Haypál MC member Imre Bertalan MC member Dr. Bálint Csere TOTAL No. of shares held by management Commencement date of the term 15/05/1992 27/04/2012 16/04/2021 29/04/1999 16/04/2021 27/04/2012 15/04/2016 16/04/2021 16/04/2021 15/05/1992 15/04/2016 15/05/1992 19/05/1995 12/04/2019 16/04/2021 25/04/2008 13/04/2018 Expiration/termination of the term 2026 2026 2026 2026 2026 2026 2026 2026 2026 2026 2026 2026 2026 2026 2026 2026 2026 Number of shares 12,000 53,885 17,793 59,200 25,939 192,458 126,584 44,400 15,800 196,314 544,502 54 0 0 0 1,410 0 7,199 15,462 15,160 0 10,555 1,338,715 1 Board Member (IG), Supervisory Board Member (FB), Employee in strategic position (SP) 2 Number of OTP shares owned by Dr. Sándor Csányi, Chairman and CEO, directly or indirectly: 4.712.949 3 Number of OTP shares owned by Antal Kovács, Member of Board of Directors, directly or indirectly: 130.884 4 Number of OTP shares owned by György Nagy, Member of Board of Directors, directly or indirectly: 1.068.855 Board of Directors The members of the Board of Directors are elected by the General Meeting for a term of five years. Executive members: Dr. Sándor Csányi Chairman of the BoD Chairman & CEO He graduated from the College of Finance and Accounting in 1974 with a bachelor’s degree in business administration and from the Karl Marx University of Economic (now: Corvinus University) in 1980 with a master’s degree in economics and finance, where he also obtained a doctorate in finance between 1981-1983. He is a chartered accountant – certified by the Ministry of Finance in 1982. After graduating he worked at the Tax Revenue Directorate and then at the Secretariat (Banking Supervision Section) of the Ministry of Finance. From 1983 to 1986, he was Head of Department at the Ministry of Agriculture and Food Industry. From 1986 to 1989 he was a senior department head at the Hungarian Credit Bank (MHB). From 1989 to 1992 he was Deputy CEO of K&H Bank. He has been the Chairman and CEO of OTP Bank Plc. since 1992. He is Vice Chairman of the Board of Directors of MOL Plc. and Co-Chairman of the Chinese-Hungarian Business Council. In 2022, he founded Unity Asset Management Foundation, which acts as his family office, by contributing 100% of the shares of Bonitás 2002 Zrt. and Hungerit Zrt. as well as HUF 700 million in cash. Bonitás 2002 Zrt. is the holding company that oversees his investments in agriculture, the food industry, real estate and asset management, which comprise some 240 directly or indirectly owned companies. INTEGRATED ANNUAL REPORT 2023 635 OTP BANK OTHER INFORMATIONS Bonitás 2002 Zrt. is one of the largest investors in agriculture and food industry in the CEE region through Bonafarm Group, Hungerit Zrt. and KITE Zrt. generating a total annual revenue of EUR 2.5 billion with more than 9.500 employees and with a total of 40.000 hectares of cultivated farmland. The Bonafarm Group is vertically integrated with agricultural companies producing the raw materials for food processors. Bonitás 2002 Zrt. has significant investments in venture capital and real estate through the Bonitás Venture Capital and Real Estate Fund. The size of venture capital fund is EUR 20 million and the average VC investment is between EUR 900.000 and EUR 2 million, while the size of the real estate fund is EUR 70 million. He has been President of the Hungarian Football Federation (MLSZ) since 2010. He has been a member of the UEFA Finance Committee and a member of the FIFA Council since 2017, and Vice President of the FIFA Council since 2018. He has been the owner of Pick Szeged Handball Club since 2011. He has been the Honorary Vice President of the International Judo Federation since 2008. He has been the Vice President of the Board of Trustees of the International Children’s Safety Service since 1995, and Chairman of the Board of Trustees of the Prima Primissima Foundation since 2003. In 2005, he established the Csányi Foundation for Children with his own funds. Since 2009, he has been a member of the Board of Trustees of the Media Union for Social Awareness Formation Foundations. Since 2020, he has been the Chairman of the Board of Trustees of the Pro Sopron University Foundation. In 2021, he became the Chairman of the Board of Trustees of the Hungarian University of Agriculture and Life Sciences (MATE) Foundation. As of 31 December 2023 he held 12.000 ordinary OTP shares (while the total number of OTP shares held directly and indirectly by him was 4.712.949). Péter Csányi member of the BoD Deputy CEO Digital Division He graduated from City University London in 2006 with a bachelor’s degree in economics, then in 2007 with a master’s degree in finance from the IE Business School in Madrid. In 2015, he received the Master of Business Administration (MBA) diploma from Kellogg School of Management in the USA. He began his career in 2006 at Merrill Lynch’s London office as an intern and he was working part-time on corporate finance projects for financial institutions while attending university as well. From 2007 to 2011, he was an analyst in Deutsche Bank's London office and then a financial advisor in the field of corporate finance (for Central and Eastern European corporate customers). From 2011-2016, he worked for McKinsey & Company Inc. as a senior consultant mostly working on banking related projects. He joined OTP Bank in 2016 as managing director of the Digital Sales and Development Directorate. After the agile transformation at the Bank, he became responsible for the management of the Omnichannel Tribe from 2019. In addition, since January 2021, he wasthe head of the Daily Banking Tribe. Since March 2021, he has been the Deputy CEO of OTP Bank, the head of the IT Division (as of 1 May 2021 Digital Division). From 2020 he has been Chairman of the Supervisory Board of OTP banka d.d. in Croatia. He is also a member of the OTP Mobil Kft. Supervisory Board and the Board of Directors of PortfoLion Ltd. He is also the head of the Digitization Working Group of the Hungarian Banking Association and a member of the Mastercard European Advisory Board and the vice president responsible for digital transformation of IVSZ IT Association of Hungary. He has been a member of OTP Bank's Board of Directors since 16 April 2021. As of 31 December 2023 he held 25,939 ordinary OTP share. INTEGRATED ANNUAL REPORT 2023 636 OTP BANK László Wolf member of the BoD Deputy CEO Commercial Banking Division OTHER INFORMATIONS He graduated from the Karl Marx University of Economic Sciences (now: Corvinus University) in 1983. After graduation, he worked at the Bank Relations Department of the National Bank of Hungary for 8 years, and then he was head of Treasury at BNP-KH-Dresdner Bank between 1991 and 1993. From April 1993 he was managing director of OTP Bank’s Treasury Directorate, and since 1994 he has been the head of Commercial Banking Division as Deputy CEO of OTP Bank Plc. Since 2003 he has been a member of DSK Bank’s Supervisory Board. He has been a member of OTP Bank's Board of Directors since 15 April 2016. Since 13 June 2023 he has been the Chairman of Supervisory Board of Ipoteka Bank. As of 31 December 2023 he held 544,502 ordinary OTP shares. Non-executive members: Tamás György Erdei Deputy Chairman of the BoD BSc Business Administration He graduated in 1978 with a degree from the College of Finance and Accounting. He began his professional career at OTP, in a variety of administrative roles (his last position was branch manager), before going on to work at the Ministry of Finance in the area of bank supervision. From 1983 he was employed by the Hungarian Foreign Trade Bank, where he gradually worked his way up through the ranks. In 1985 he became managing director, in 1990 he was appointed Deputy CEO, then in 1994 he became CEO, and from 1997 until the end of March 2012 he was Chairman & CEO. Between 1997 and 2008, and between 2009 and 2011, he was the elected president of the Hungarian Banking Association. He is the Chairman of the Supervisory Board of the International Children’s Safety Service. He has been a member of OTP Bank’s Board of Directors since 27 April 2012. He has been the Chairman of OTP Bank's Risk Assumption and Risk Management Committee, and he was a member of the Nomination Committee between 2014 and 2020. He has been the Deputy Chairman of the Board of Directors of OTP Bank Plc. since April 2019 and the Chairman of the Work-out Committee since October 2019. He has been Chairman of the Board of Directors at OTP Factoring Ltd. since December 2019. As of 31 December 2023 he held 53,885 ordinary OTP shares. Gabriella Balogh MSc Economics, specialization in marketing She graduated as organizing chemical engineer from the University of Veszprém in 1993 and as marketing economist from the University of Economics, Budapest in 1997. She worked as a marketing associate between 1993 and 1998, as director of the Marketing Department from 1998 to 2005 and as managing director of the Marketing and Sales Directorate between 2005 and 2008 at OTP Bank Plc. She has been the managing director of GoodStep Consulting Kft. since 2008. She fulfilled group management tasks as a member of the Board of Directors at the Central European Media and Publishing Company between 2010 and 2017. She has been co-owner and Board of Directors member of Net Media Plc. since 2016. She is Presidium member and Chairwoman of the Marketing and Media Board of the Hungarian FootballFederation. She is the INTEGRATED ANNUAL REPORT 2023 637 OTP BANK OTHER INFORMATIONS Chairwoman of the Supervisory Board of Művészetek Palotája Ltd. Since 2023 she has been the Member of the Board of Directors of Richter Gedeon Plc. She has been a member of OTP Bank's Board of Directors since 16 April 2021. As of 31 December 2023 she held 17,793 ordinary OTP shares. Mihály Baumstark BSc Agricultural Business Administration, MSc Economics He graduated with a degree in agricultural business administration at Gödöllő University of Agriculture (1973), and went on to do a masters in economics at the Karl Marx University of Economic Sciences (now: Corvinus University) (1981). He was employed by the Ministry of Agriculture and Food Industry between 1978 and 1989. When he left the Ministry he was Deputy Head of the Investment Policy Department. Then he was managing director of Hubertus Bt., and from 1999 to 2011 he was deputy CEO and then Chairman & CEO of Villányi Winery Ltd. (now Csányi Winery Ltd.). He is currently retired. He was a member of OTP Bank’s Supervisory Board from 1992 to 1999, and has been a non-executive member of OTP Bank’s Board of Directors since 1999. He has been Chairman of OTP Bank's Ethics Committee since 2010, as well as a member of its Remuneration Committee since 2011. He was the member of the Nomination Committee between 2014 and 2020. As of 31 December 2023 he held 59,200 ordinary OTP shares. Dr. István Gresa PhD Business Administration and Economics He graduated from the College of Finance and Accountancy in 1974 and received a degree in economics from the Karl Marx University of Economic Sciences (now: Corvinus University) in 1980. He earned a PhD from the University of Economic Sciences in 1983. He has been working in the banking sector since 1989. Between 1989 and 1993 he was branch manager of Budapest Bank’s Zalaegerszeg branch. From 1993 he was director of OTP Bank’s Zala County Directorate, and from 1998 he was the managing director of the Bank’s West Transdanubian Region. From 1 March 2006 until 14 April 2016 – when he retired – he was Deputy CEO of OTP Bank Plc., the Head of the Credit Approval and Risk Management Division. He was Chairman of the Board of Directors at OTP Factoring Ltd. between 2006 and 2017. He has been a member of OTP Bank’s Board of Directors since 27 April 2012. As of 31 December 2023 he held 192,458 ordinary OTP shares. Antal György Kovács MSc Economics He graduated from the Karl Marx University of Economic Sciences (now: Corvinus University) with a degree in economics. He began his professional career in 1990 at the Nagyatád branch of K&H Bank, where he worked as a branch manager between 1993 and 1995. He has been working at OTP Bank Plc. since 1995, first as a county director and from 1998 as the executive director of OTP Bank’s South Transdanubian Region. From 1 July 2007 to 31 December 2022 he was the head of Retail Division as OTP Bank’s Deputy CEO. INTEGRATED ANNUAL REPORT 2023 638 OTP BANK OTHER INFORMATIONS He has received additional training at the International Training Centre for Bankers and on various courses held by the World Trade Institute. Between April 2007 and April 2012 he was Chairman of the Supervisory Board of OTP banka Hrvatska d.d. He has been Chairman of the Supervisory Board of OTP Bank Romania SA since 12 December 2012. He has been Chairman of the Board of Directors of OTP Mortgage Bank Ltd. and OTP Building Society Ltd. since 24 April 2014. He was a member of OTP Bank’s Supervisory Board from 2004 to 14 April 2016. Between 15 April 2016 and 27 April 2023 he was a member of OTP Bank’s Board of Directors, on 28 April 2023 the General Meeting of OTP Bank elected him as non-executive member of the Board of Directors.. As of 31 December 2023 he held 126,584 ordinary OTP shares (while the total number of OTP shares held by him directly and indirectly was 130,884). György Nagy Msc International Economics He graduated from the Department of International Foreign Economics of University of International Relations (Moscow) in 1989. He was a founding owner of Wallis Holding (founded in 1990) and he managed the Wallis Group as CEO until 2000. He founded Westbay Holding Kft. in 2004, the company’s portfolio includes several successful investments. He has been the Chairman of the Hungarian Shooting Federation since 2012, Presidium member of the European Shooting Confederation (ESC) since 2013 and he was elected the Vice President of ESC in 2021. He has been a member of OTP Bank's Board of Directors since 16 April 2021. As of 31 December 2023 he held 44,400 OTP shares (while the total number of OTP shares held by him directly and indirectly was 1,068,885). Dr. Márton Gellért Vági General Secretary Hungarian Football Association He graduated in 1987 from the department of foreign economics at the Karl Marx University of Economic Sciences (now: Corvinus University). From 1987 to 2000 he was lecturer at University of Economic Science of Budapest (today Corvinus University of Budapest) and from 1994 onwards associate professor and head of department. He has a university doctorate and a PhD in economics. He has authored or co-authored more than 80 studies, essays and books. Between 2000 and 2006 he worked at the State Holding and Privatisation Co. (ÁPV Zrt.) as managing director, Deputy CEO and then CEO. Between 2006 and 2010 he was the Chairman of the National Development Agency. In various periods between 2000 and 2010, he was the Chairman of the Board of Directors of Magyar Villamos Művek, Paks Nuclear Power Plant and the National Textbook Publishing House. Between 2002 and 2010, he was a member of the Board of Directors of Földhitel és Jelzálogbank Nyrt., and the Chairman of the Board of Directors for 4 years. Since 2010 he has been general secretary of the Hungarian Football Federation. He was a member of UEFA’s HatTrick Financial Assistance Committee between 2011 and 2023. He has been a member of FIFA’s Financial Committee since 2017 and since 2023 he has been a member of the UEFA National Teams Competition Committee He was a member of OTP Bank’s Supervisory Board between 2011-2021.He was a member of OTP Bank’s Audit Committee between 2014-2021. He was a member of OTP Bank’s Nomination Committee between 2020-2021. He has been a member of OTP Bank's Board of Directors since 16 April 2021. As of 31 December 2023 he held 15,800 OTP shares. INTEGRATED ANNUAL REPORT 2023 639 OTP BANK OTHER INFORMATIONS Dr. József Zoltán Vörös Professor emeritus, academician University of Pécs He earned a degree in economics from the Karl Marx University of Economic Sciences (now: Corvinus University) in 1974. In 1984 he earned a PhD in economics from the Hungarian Academy of Sciences, and a Doctor of Science degree in 1993. He has been a member of the Hungarian Academy of Sciences since 2013. Between 1990 and 1993 he was the dean of the Faculty of Business and Economics, Janus Pannonius University (JPTE) in Pécs. In 1993 he attended a course in management for senior executives at Harvard University. From 1994 he was a professor at JPTE, from 2021 he has been professor emeritus. He was the senior Vice Rector of the University from 2004-2007, between 2007 and 2011 he was the Chairman of the Economic Council of the University of Pécs. He has been a non-executive member of OTP Bank’s Board of Directors since 1992. He has been the Chairman of OTP Bank's Remuneration Committee since 2009, and member of its Risk Assumption and Risk Management Committee since 2014. As of 31 December 2023 he held 196,314 ordinary OTP shares. Supervisory Board Supervisory Board members are elected by the General Meeting for a term of three years. Independent members: Tibor Tolnay Chairman of the SB He graduated from Budapest University of Technology as a qualified civil engineering in 1978, and in 1983 he obtained a degree in economic engineering. In 1993 he finished his studies as specialized economist at Budapest University of Economics. From 1989 to 1994, he was the director of State Construction Company No. 21. From 1994 to 2015 he was the Chairman & CEO of the already privatized Magyar Építő Joint Stock Company. He has been the managing director of Érték Ltd. since 1994. From 2018 to 2021 he was the President of the National Association of Entrepreneurs and Employers, since 2021 co-President. Since 1992 he has been a member of OTP Bank's Supervisory Board, and Chairman of the Supervisory Board since 1999. He was a member and Deputy Chairman of OTP Bank’s Audit Committee between 2007 and 2011 and has been again since 2014. He has been the Chairman of OTP Bank’s Nomination Committee since 2020. As of 31 December 2023 he held 54 ordinary OTP shares. Dr. József Gábor Horváth Deputy Chairman of the SB Retired Lawyer He earned a degree in law from Eötvös Loránd University in Budapest in 1980. From 1983 he worked for the Hungarian State Development Bank. He has been a lawyer since 1986, and from 1990 to 2023 he run his own law firm, which was specialised in corporate finance and corporate governance. He has been a member of the Supervisory Board of OTP Bank since 1995 and was a member of MOL Plc.’s Board of Directors between 1999 and 2014. He has been Deputy Chairman of OTP Bank's Supervisory Board since 2007. He was Chairman of OTP Bank's Audit Committee between 2007 and 2011 and has been again since 2014. INTEGRATED ANNUAL REPORT 2023 640 OTP BANK OTHER INFORMATIONS He has been a member of OTP Bank’s Nomination Committee since 2020. He was a member of the Board of Directors of INA Industrija Nafte d.d. from 2014 to 2018. As of 31 December 2023 he held no ordinary OTP shares. Dr. Tamás Gudra BSc Business Administration, Lawyer He graduated as business administrator in 1993 from the College of Commerce and Catering. He is a Hungarian chartered auditor since 1997. He also obtained a university degree in 2010 as a lawyer at the Faculty of Law of Janus Pannonius University in Pécs. He worked as an auditor from 1993 to 2001 at Deloitte & Touche. Between 2001 and 2003 he was an accounting expert of subsidiaries at the Accounting and Tax Directorate of the Hungarian Oil and Gas Public Limited Company (MOL Rt). Then he was managing director at the Auditor, Financial and Accounting Directorate of the National Privatization and Asset Manager Plc. (ÁPV Zrt.) between 2003 and 2007 and became the director of Controlling Directorate at the Hungarian National Asset Manager Plc. (MNV Zrt.) from 2008 to 2010. Following these assignments, he worked as the CFO of the Hungarian Football Federation from 2011 until June of 2020. As of July 2020, he became the group-level CFO of Bonafarm Zrt. He was a member of the Supervisory Board of OTP Lakástakarék Zrt. between 2012 and 2021 and he is Chairman of the Hungarian Paralympic Committee’s Supervisory Board since 2016. Since 2021 he has been property inspector of Hungarian University of Agriculture and Life Sciences, member of the Executive Committee of Pick Szeged Zrt., SOLE-Mizo Zrt and MCS Vágóhíd Zrt. He has been a member of the Supervisory Board and Audit Committee of OTP Bank since 16 April 2021. As of 31 December 2023 he held no ordinary OTP shares. Olivier Péqueux Groupama International SA He graduated from Institute of Actuaries of France, Polytechnique School and ENSAE Paris Tech. Started to work in 1998 as an insurance commissioner for the French Insurance Supervisory Authority. In 2003, he joined the French Ministry of Finance to take part in the pension law reform and the setup of a pension fund for French civil servants. Then he became technical adviser to the French Minister of health and pensions. In 2005 he joined Groupama Group, first in charge of the actuary and accounting department of Gan Patrimoine, a life insurance company, and then in 2007 as Chief Financial Officer of Groupama Paris Val de Loire. He moved to China in March 2011 as Deputy General Manager of Groupama China, in charge of finance, actuary and investments in the joint venture between AVIC and Groupama. From 2015 to 2017, he was the General Manager of Groupama AVIC. He has been the Chief International Officer of Groupama Assurances Mutuelles since March 2018. He has been Groupama Assurances Mutuelles Deputy CEO since September 2020. He has been a member of OTP Bank’s Supervisory Board, and Audit Committee since 2018. As of 31 December 2023 he held no ordinary OTP shares. INTEGRATED ANNUAL REPORT 2023 641 OTP BANK OTHER INFORMATIONS Employee delegates: Klára Bella Director Large Corporate Department She graduated from the College of Finance and Accountancy and later obtained a degree from the Budapest University of Economic Sciences. From 1992 to 1994 she worked as a clerk at the Fertőszentmiklós branch of OTP Bank. From 1994 to 1995 she was a lending consultant at Polgári Bank. From 1995 to 1996 she worked as a risk manager at the Central Branch of OTP Bank. From 1996 to 1997 she was authorizer in the Credit Approval and Risk Management Division. From 1997 to 2010 she was Deputy Managing Director at the Central Branch. From 2010 to 2016 she was Director at the Central Branch. Between 2017 and 2020, she was Director of the Corporate Directorate. Since 1 July 2020, she has been the Director of the Large Corporate Department of the Specialised Finance Directorate. She has been a member of OTP Bank’s Supervisory Board, and representative of the Bank’s employees since 12 April 2019. As of 31 December 2023 she held no ordinary OTP shares. András Michnai President of OTP Bank’s Employees’ Trade Union He graduated in 1981 from the College of Finance and Accounting with a degree in business administration. He has been an employee of the Bank since 1974, and until 1981 held a variety of posts in the branch network. Following this he held a management position in the central network coordination department before returning to work in the branch network. From 1994, as deputy managing director, he participated in the central coordination of the branch network. Between 2005 and 2014 he was the managing director of the Bank’s Compliance Department. He further expanded his professional skills, obtaining a Master’s degree at the Budapest Business School, and is a registered tax advisor. He has been a member of OTP Bank’s Supervisory Board, and representative of the Bank’s employees since 2008. He has been President of OTP Bank’s Employees’ Trade Union since December 2011. As of 31 December 2023 he held 1,410 ordinary OTP shares. Members of OTP Bank Plc.’s senior management: Dr. Sándor Csányi Chairman & CEO András Becsei Deputy CEO Retail Division In 2001, he graduated with a master’s degree in Finance from the Budapest University of Economic Sciences and Public Administration. During his studies he was awarded a scholarship at the University of Southern California in Los Angeles. He went on to get a second master’s degree in International Management from the University of Cologne (2002) and an MBA from INSEAD (2005-2006). His career started as a Mergers & Acquisitions analyst at MOL in 2000, before moving to Ruhrgas in Essen (2001-2002). INTEGRATED ANNUAL REPORT 2023 642 OTP BANK OTHER INFORMATIONS Between 2002-2009, he worked as a Consultant and a Project Manager at McKinsey & Company. Since 2009, he has worked at OTP Bank in various roles including Managing Director of the Retail Subsidiary Management and Business Development Directorate (2009-2012), CEO of OTP Mortgage Bank and OTP Building Society (from 2014), Director of Retail Product Development (2012-2016), and Managing Director of Budapest Region (2017-2022). Alongside his primary role at OTP, he has performed other duties as a member of the Supervisory Board of OTP Bank Ukraine - JSC OTP Bank (2010-2014) and as the Vice President of the Hungarian Banking Association since 2014. He temporary served as President for 9 months since July 2019. Since the beginning of 2023, he has been appointed to Deputy CEO at OTP leading the Retail Banking Division. As of 31 December 2023 he held 7,199 ordinary OTP shares. László Bencsik Chief Strategic and Financial Officer, Deputy CEO Strategy and Finance Division In 1996, he graduated from the Faculty of Business Administration at the Budapest University of Economic Sciences, and in 1999 he obtained a Master’s in Business Administration (MBA) from INSEAD Business School in France. Between 1996 and 2000 he worked as a consultant at Andersen Consulting (now Accenture). From 2000 to 2003 he was a project manager at consulting firm McKinsey & Company. He joined OTP Bank in 2003, when he became managing director of the Bank Operations Management Directorate, and the manager with overall responsibility for controlling and planning. He has been deputy CEO of OTP Bank, and head of the Strategy and Finance Division, since August 2009. Since 13 March 2012 he has been Chairman of the Supervisory Board of DSK Bank. As of 31 December 2023 he held 15,462 ordinary OTP shares. Péter Csányi Member of the Board of Directors, Deputy CEO Digital Division György Kiss-Haypál Deputy CEO Risk Management Division He is a qualified economist. He graduated from the Budapest University of Economic Sciences in 1996. He started his career as a project finance analyst for Budapest Bank Plc., and by 2007 he was appointed head of the bank’s risk management department. Between 2002 and 2006 he also worked in Ireland as corporate credit risk portfolio manager for GE Consumer Finance Europe, and in Austria as GE Money Bank’s consumer loans portfolio manager. Between 2008 and 2015 he was member of the Board of Directors of Budapest Bank. From 2015 he was deputy head of the Credit Approval and Risk Management Division of OTP Bank Plc., and then was appointed acting head of the Division. Since 3 May 2017, he has been deputy CEO of OTP Bank Plc, the head of Credit Approval and Risk Management Division. As of 1 January 2024 Risk Management Division. As of 31 December 2023 he held 15,160 ordinary OTP shares. László Wolf Member of the Board of Directors, Deputy CEO Commercial Banking Division INTEGRATED ANNUAL REPORT 2023 643 OTP BANK OTHER INFORMATIONS ANNEX TO SUSTAINABILITY REPORT Employee data GRI 2-7 Employees under permanent versus temporary contracts by country, 31.12.2023 Temporary Permanent Hungary Bulgaria Slovenia Croatia Serbia Albania Montenegro Uzbekistan Russia Ukraine Romania Moldova Malta OTP Group Hungary Bulgaria Slovenia Croatia Serbia Albania Montenegro Uzbekistan Russia Ukraine Romania Moldova Malta OTP Group % 97.9 95.8 98.2 92.0 96.6 95.7 85.1 99.7 97.5 99.2 95.5 86.7 80.0 96.9 persons 13,533 5,033 2,457 2,384 2,743 716 468 4,329 6,679 2,258 1,737 755 4 43,096 % 2.1 4.2 1.8 8.0 3.4 4.3 14.9 0.3 2.5 0.8 4.5 13.3 20.0 3.1 persons 288 218 44 206 97 32 82 15 174 18 81 116 1 1,372 GRI 2-7 Full-time and part-time employees by country, 31.12.2023 Full time employees Part-time employees % 91.9 95.2 96.2 98.3 99.4 100.0 99.1 98.8 92.8 96.9 95.7 99.3 60.0 95.0 persons 12,700 5,000 2,405 2,547 2,824 748 545 4,292 6,361 2,206 1,740 865 3 42,236 % 8.1 4.8 3.8 1.7 0.6 0.0 0.9 1.2 7.2 3.1 4.3 0.7 40.0 5.0 persons 1,121 251 96 43 16 0 5 52 492 70 78 6 2 2,232 INTEGRATED ANNUAL REPORT 2023 644 OTP BANK OTHER INFORMATIONS GRI 401-1 Employees left, employees hired, 2023 Left OTP Bank Hungary Bulgaria Slovenia Croatia Serbia Albania Montenegro Uzbekistan Russia Ukraine Romania Moldova Malta Men Women Under 30 years Between 30–49 years Over 50 years Total – OTP Group Per country – OTP Group By gender – OTP Group By age group – OTP Group 1,294 1,886 896 155 195 408 262 44 425 3,798 676 369 138 1 2,500 6,753 3,702 4,459 1,092 9,253 New hires 1,777 2,552 1,058 178 232 445 239 57 532 3,058 444 329 110 1 3,235 6,000 4,488 4,224 523 9,235 GRI 205-2 Distribution of employees by position, number of employees, 31.12.2023 Senior manager Middle manager Employees OTP Bank 6 1,313 9,396 OTP Group 110 3,725 40,633 GRI 402-1 Minimum notice periods regarding significant operational changes that could substantially affect employees OTP Bank and Hungarian subsidiaries with collective bargaining agreements Additional Hungarian subsidiaries DSK Bank SKB Bank NKBM OTP Croatia OTP Bank Serbia OTP Bank Albania CKB Ipoteka Bank OTP Bank Russia OTP Bank Ukraine OTP Bank Romania OTP Bank Moldova Minimum notice periods 15 days 15 days 45 days 30 days not specified 8 days 8 days 30–90 days 8 days 60 days 60 days 60 days 20 working days 5 working days Are minimum notice periods and provisions for consultation and negotiation set out in the collective agreement? yes no yes yes no yes yes no no no no no no no GRI 404-2 Programmes provided to upgrade employee skills and to facilitate continued employability and the management of career endings in 2022 In-house training courses Support for external trainings or education programmes Leave of absence for studying, with job guaranteed to be reserved Continued training for those who intend to keep on working after retirement Severance pay If the organisation provides severance pay, does it take into account the employee’s age If the organisation provides severance pay, does it take into account the number of the employee’s years of service OTP Bank Available Available Available OTP Group Typically available Typically available Typically available Not available Typically not available Available Yes Yes Typically not available Typically not Typically yes INTEGRATED ANNUAL REPORT 2023 645 OTP BANK OTHER INFORMATIONS GRI 404-2 Programmes provided to upgrade employee skills and to facilitate continued employability and the management of career endings in 2022 Jobseeker assistance for employees made redundant Assistance during the transition to life without employment Weighted average by employee headcount. Typically not available/Typically no: available at less than 50% of the members of the Group. Partly available: available at 51–70% of the members of the Group. Typically available: available at 71–99% of the members of the Group. OTP Bank Not available Not available OTP Group Typically not available Typically not available GRI 207-4 Taxation by country Country Revenue from sales to third parties Revenue from transactions within the Group and between countries Profit / loss before tax (+) gain / (-) loss Tangible assets and inventories Income tax on a cash flow basis Income tax liabilities recognised against profit after tax (IAS12) without deferred tax Statutory corporate tax rate Effective tax rate without deferred tax Albania Bulgaria Cyprus Croatia Hungary Malta Moldova Montenegro Russia Romania Serbia Slovenia Ukraine Uzbekistan 1. 2. 3. 4. 5. 6. 7. 8=6/3 38.28 338.17 0.00 230.04 2,472.94 0.23 41.60 44.63 276.41 141.79 207.49 292.27 163.59 1.56 29.29 0.00 1.12 122.60 39.31 0.26 2.70 8.85 25.58 5.86 11.90 4.62 HUF million 14.07 226.89 3.48 66.16 842.69 4.77 16.67 25.22 132.51 31.13 63.14 108.02 82.18 13.56 63.97 0.00 30.26 306.33 0.02 6.39 7.90 11.38 10.45 37.14 30.42 5.88 2.47 20.09 0.00 14.88 38.22 0.84 1.92 2.12 33.07 1.78 8.79 10.26 12.36 109.67 0.00 -57.08 24.75 5.41 2.44 21.52 0.00 11.94 50.34 0.08 2.05 3.87 27.29 1.01 9.18 15.43 37.36 1.56 % 15% 10% 12.5% 18% 9% 35% 12% 9% 20% 16% 15% 19% 50%* 20%* 17.3% 9.5% - 18.1% 6.0% 1.6% 12.3% 15.3% 20.6% 3.3% 14.5% 14.3% 45.5% -2.7% Total 4,357.11 253.63 1,559.85 548.44 152.20 184.06 - 11.8% *The tax rate shown for Ukraine and Uzbekistan refers to the banks The data for Russia also include data for Velvin Ventures Ltd., a company incorporated in Belize, on account of its tax residency in Russia. The effective tax rate is the quotient of the actual income tax expense for the current year, as recognised in the profit and loss statement as per IAS 12, and the profit before tax, including the amount of dividends received. The amount of tax liability taken into account in the calculation of the effective tax rate does not include the amount of deferred taxes. The effective tax rate in the various countries may differ from the corporate tax rate under local tax laws. The deviation can typically be traced back to the follo wing: - The preparation of consolidated accounts under IFRS requires some adjustments to the data of individual statements prepared in accordance with local accounting standards in order to comply with IFRS. The effective tax rate calculated using these adjusted figures may deviate from the tax rate under local tax laws. - Revenue that does not create a tax base (e.g. dividend) or expenses that are not permanently deductible for tax purposes; - Withholding taxes levied abroad and other taxes imposed in addition to corporate tax that are considered income taxes (e.g. Hungarian local business tax and innovation contribution); - Loss used in the tax year. INTEGRATED ANNUAL REPORT 2023 646 OTP BANK GRI CONTENT INDEX OTHER INFORMATIONS The GRI content index contains technical information on sustainability reporting and the use of the GRI Standards, and shows the disclosures/indicators on which, and where, the OTP Group reports. GRI 2-2, 2-3 Characteristics of the Sustainability Reporting Statement of use GRI 1 used Applicable GRI Sector Standard(s) Entities covered Date of publication Reporting cycle Contact info: External assurance Presentation of data – breakdown Presentation of data – time horizon OTP Bank Plc. has reported in accordance with GRI Standards for the period between 01.01.2023 and 31.12.2023 GRI 1: Foundation 2021 - OTP Group: OTP Bank Plc. and subsidiaries consolidated under the IFRS 26 April 2024 annual csr@otpbank.hu independent (third party) assurance; assurance provider: Ernst&Young Ltd. • • • preferably, 5 years in retrospect essentially OTP Bank and OTP Group; breakdown by country, where required by the GRI; financial data – OTP Core1 and OTP Group. Indicator description Indicator number GRI 2: General disclosures 2021 The organisation and its reporting practices 2-1 Organisational details 2-2 included Entities organisation’s reporting in the sustainability Where to find it pp. 227-229, website, GRI index, pp. 227-229, p. 647, GRI index 2-3 2-4 Reporting period, frequency and contact point Restatements of information p. 647 GRI Index 2-5 External assurance Activities and employees 2-6 Activities, value chain and other business relationships 2-7 2-8 Employees Workers who are not employees index, p. GRI 647 p. 85., pp. 144- 145, p. 153, GRI index, website p. 85, pp. 176– 177, p. 644 p. 177 Note / Reasons for omission OTP Group is present in 17 countries, of which it has banks in 12 (where it performs monetary intermediary activities), engaging in significant operations. We report in full on the companies covered, including all material topics, but not all material topics and indicators are relevant to all companies. Consolidation approach applied for the topic of GHG emissions: operational control. In the case of acquisitions, from 2023, the principle is that we report on the new member company in the year in which it becomes a member of the OTP Group. GHG emissions data are reported for the full year even if the acquisition took place during the year. The sustainability disclosures do not cover the companies Szajki Mezőgazdasági Zrt., Szekszárdi Mezőgazdasági Zrt., ARANYMEZŐ 2001. Mezőgazdasági Termékelőállító, Kereskedelmi és Szolgáltató Kft., AGROMAG -PLUSZ Mezőgazdasági Termékelőállító, Kereskedelmi és Szolgáltató Kft., ZA Gamma HoldCo Kft., ZA Invest Gamma Kft., ZA-Invest Kappa Kft., Club Hotel Füred Szálloda Kft., DSK Trans Security EAD, OTP Factoring Bulgaria EAD, because their consolidation started in the fourth quarter of the year and it was technically no longer possible to include them in the sustainability data collection. The sustainability disclosures are part of the deconsolidation until the date of deconsolidation, which ceased to be consolidated in the fourth quarter (DSK Tours EOOD). The scope of companies belonging to the OTP Group has changed compared to the 2022 report, the biggest change being the acquisition of NKBM in Slovenia and Ipoteka Bank in Uzbekistan, which limits the comparability of the data presented with previous years, and the material changes related to the acquisitions are indicated in the text of the report. Other changes are not significant in relation to the size of the group and do not affect comparability. Information may be republished due to changes in data collection methodology or if corrections are needed for previously disclosed erroneous information; this is noted at the relevant place within the text, showing the effects of re-publishing. There have been no new additions to this report. The external assurance provider is independent of OTP Group. Interview with the Vice-Chair of the ESG Committee during the certification. In addition to providing financial services, several consolidated companies of the OTP Group are operating in the agricultural and food sector. No material change occurred in the operation, value chain or relevant business relationships of the Group relative to 2022. 1 OTP Core is the business entity measuring the core activities of OTP Group Hungary, comprising, members in 2023: OTP Bank Plc, OTP Jelzálogbank Zrt, OTP Lakástakarék Zrt, OTP Faktoring Zrt, OTP Pénzügyi Pont Kft. and entities performing group financing activities; also included are OTP Bank Munkavállalói Résztulajdonosi Program Szervezet (OTP Bank’s Employee Stock Ownership Plan Organisation), OTP Kártyagyártó Kft, OTP Ingatlanüzemeltető Kft, MONICOMP Zrt, as well as OTP Ingatlanpont Ingatlanközvetítő Kft, OTP Mobil Szolgáltató Kft, OTP eBIZ Kft. and OTP Otthonmegoldások Kft. INTEGRATED ANNUAL REPORT 2023 647 OTP BANK Indicator number Management 2-9 Indicator description structure Governance composition Nomination and selection of the highest governance body and 2-10 2-11 2-12 2-13 Chair of the highest governance body Role of the highest governance body the management of impacts Delegation of managing impacts responsibility overseeing for in 2-14 2-15 The role of the highest governance body in sustainability reporting Conflict of interest OTHER INFORMATIONS Note / Reasons for omission The procedure of the nomination of the members of the Board of Directors and the Supervisory Board is disclosed by the Company in its Responsible Corporate Governance Report. Regarding the candidates, the Company observes MNB Recommendation No. 1/2022 (I.17.) and Act CCXXXVII of 2013 (Credit Institutions Act) concerning independence, diversity, professional competences and conflicts of interest alike. The EBA Guidelines underlying the MNB recommendation provides that when selecting members of the management body (i.e. nominating members), the collective suitability of the management body should also be ensured, for which members with as diverse professional expertise and experience as possible should be selected because owing to the broad range of expertise and experience (e.g. IT, AML, risk management, product development, compliance, HR, etc.), the requirement of the technical/professional diversity of management bodies is a quasi supervisory requirement. Collective assessment of the professional expertise, competences and experience is carried out on the basis of the methodology recommended by EBA. The Company also has a strategy for the promotion of gender diversity. Shareholders can make proposals for candidates in the framework stipulated by law. One member of the Supervisory Board is nominated by the Groupama group which has a larger than 5% share. One third of the Supervisory Board members are nominated by the Bank’s work council from the Company’s employees. The Chairman of the Supervisory Board is independent. Where to find it FTJ: 1.2–1.4; p. 88, p. 89 FTJ: 1.2.2, 1.4, 1.13, pp. 180- 181 GRI Index GRI index, FTJ: 1.2.2 p. 88 p. 88, pp. 89– 91, p. 142, p. 158, p. 164, p. 167, pp. 201- 202 p. 86, GRI index The sustainability disclosure is approved by the Board of Directors as part of the p. 160, GRI index, Code of Ethics, Compliance Pol., FTJ: 1.2.2, 1.12, business report. Code of Ethics: II.II.10.; Compliance Policy extract III.1.2 All employees must be familiar with the Conflict-of-Interest Regulation. The Conflict-of-Interest Regulation includes the conflict of interest rules on executive officers as well, providing inter alia that the members of the Board of Directors and the Supervisory Board must abstain from voting on any subject in relation to which they do or may have a conflict of interest or in the case of which th eir objectivity or their capability of adequately fulfilling their obligations towards the Bank may be compromised. The members of the boards regularly submit declarations regarding their interests in related parties, along with declarations on conflicts of interests. Records are kept of their interests as required by law to avoid conflicts of interests. Cases of cross share ownership with suppliers and other stakeholders are not reported by the Banking Group. 2-16 2-17 2-18 2-19 Communication of critical concerns pp. 88–89 Collective knowledge of the highest governance body Evaluation of the performance of the highest governance body Remuneration policies FTJ: 1.12 p. 88 p. 88, p. 185- 186, website 2-20 Process to determine remuneration p. 185, website1 2-21 Annual total renumeration ratio website2 GRI Index Strategies, guidelines, practices 2-22 on Statement development strategy Policy engagements sustainable p. 4 2-23 2-24 2-25 2-26 2-27 Embedding policy engagements Processes to remediate negative impacts Mechanisms for seeking advice and raising concerns Compliance with laws and regulations Membership in associations 2-28 Inclusion of stakeholders 2-29 Approach engagement p. 90, p. 160, website1, website2, GRI index p. 160 pp. website p. 160 164-165, p. 163 website The indicator is currently not reported. Preparation of reporting the indicator was started in 2022 but it was not finished by the end of the year. Collecting and aggregating adequate data at group level technically takes longer. Also, because of the very large differences between the average wage levels in the countries of the Banking Group, we are reflecting on the most relevant way to present this. The indicator will be presented in 2025 at the latest. Code of Ethics: A standard Code of Ethics is in force at all members of OTP Group; any deviations are due to compliance with local laws. The Code is available on the websites of OTP Bank and the subsidiaries. to stakeholder p. 150, pp. 97- 98, website @Stakeholder relations INTEGRATED ANNUAL REPORT 2023 648 OTHER INFORMATIONS Note / Reasons for omission If the description of any subparagraph is missing in relation to the given topic, it means that the Banking Group has no relevant practice. Our general principle is that we (also) use the topic specific indicators of the given topic as a method of evaluation of the efficiency of the actions taken; we use the indicator’s expected data as the result. With other assessment methods, the presentation of the results always includes a clear reference to the method applied. The OTP Group does not have a general approach and targets for the social, indirect economic impacts of financial products, but certain impacts are managed strategically. In relation to indirect economic impacts as well, we always act in accordance with the principle of ethical business behaviour. The report is not comprehensive as regards risk ratings (FS6 2.4). We present assets by sector. (Partial compliance.) In accordance with the principle of equal tax treatment, OTP Group spares no effort to ensure maximum compliance with all relevant statutory regulations on tax liabilities, in view of the purposes of taxes and contributions. The information on the disclosed taxes as part of the consolidated financial statements was audited. The disclosure of the indicators 207-1, 207-2, 207-3, 207-4 are audited as part of the sustainability disclosures. OTP BANK Indicator number 2-30 Indicator description Collective bargaining agreements GRI 3: Material topics 2021 3-1 to determine material Process topics List of material topics Management of material topics 3-2 3-3 Where to find it p. 182, GRI index pp. 86–87 p. 87 GRI Index List of material topics Social, indirect economic impacts of financial products (ST1) 3-3 Management of material topics 203-2 Significant impacts indirect economic G4 FS6 the portfolio Percentage of for business lines by specific region, size (e.g. micro/SME/ large) and by sector Commercial and industrial credit exposure, by industry SASB FN- CB- 410a.1. Tax payment (GRI 207 2019) 3-3 207-1 Management of material topics Approach to tax payment 207-2 207-3 Tax governance, control, and risk management engagement and Stakeholder management of concerns related to tax Country-by-country reporting 207-4 Contribution to economic stability (ST2) 3-3 Management of material topics p. 92, p. 135- 136, p. 139 p. 92, p. 135, 137-138, pp. 139-140, website p. 85, pp. 144– 145, GRI index 144–145, pp. GRI index pp. 172-173 pp. GRI index 172–173, 172–173, Index, 172-173, pp. GRI website pp. website p. 146, p. 646 173-174, pp. website p. 174 201-4 Financial assistance received from government EBA stress test result own indicator own indicator Environmental impact and GHG emissions of financial products (ST3) 3-3 Management of material topics CET1 rate p. 174 p. 174 305-3 indirect (Scope 3) GHG Other emissions p. 92, p. 93 website pp. GRI index 142-143, 305-4 GHG emissions intensity GRI Index The indicator is applied only to the Scope 3 emissions of lending. The necessary quality of information is not available for reporting, it will be disclosed first in 2025 after improvement of calculation accuracy. Improvement in calculation accuracy will be enabled by an increase in the range of publicly reported data and an improvement in their quality. The indicator is applied only to the Scope 3 emissions of lending. The necessary quality of information is not available for reporting, it will be disclosed first in 2025 after improvement of calculation accuracy. Improvement in calculation accuracy will be enabled by an increase in the range of publicly reported data and an improvement in their quality. The indicator is applied only to the Scope 3 emissions of lending. The necessary quality of information is not available for reporting, reporting is expected to be started in 2026 in accordance with the decarbonisation strategy. Partially reported. 142-143, pp. GRI index pp. 95-97, pp. 135-136, pp. 141-143 pp. 141-143 pp. 141-143 Partially reported. GRI Index Partially reported. Implementation and disclosure are determined by statutory requirements, because they also require the introduction of a number of new practices. The practices relating to the criteria (items 2–7) required by the indicator are improving continuously but they have not been fully developed, therefore their presentation is expected to start in a few years. INTEGRATED ANNUAL REPORT 2023 649 305-5 Reduction of GHG emissions 201-2 SASB FN- MF- 450a.3. SASB FN- CB- 410a.2. SASB FN- IB-410a.3 into implications and other to Financial risks and opportunities due climate change Description of how climate change and other environmental risks are mortgage incorporated origination and underwriting climate change Description to incorporation of environmental, social, and governance (ESG) factors in credit analysis Description to incorporation of environmental, social, and governance (ESG) factors in investment banking and brokerage activities approach approach of of OTP BANK Indicator number Green products (ST4) 3-3 Indicator description Management of material topics to according Disclosure Taxonomy Regulation Proportion of products according to Articles 8 and 9 of the SFDR own indicator own indicator GHG emissions of operation (GRI 305 2016) 3-3 Management of material topics the 302-1 305-1 305-2 Energy consumption within organisation Direct (Scope 1) GHG emissions the Energy indirect (Scope 2) GHG emissions Access to finance (ST5) 3-3 Management of material topics Number of branches by country own indicator G4 FS13 Access points in low populated or economically disadvantaged areas by type Accessibility for the disabled own indicator Financial welfare conditions (ST6) 3-3 417-2 417-3 own indicator own indicator Compliance (ST7) 3-3 205-1 of of Management of material topics Incidents non-compliance concerning product and service information and labelling Incidents concerning communications Number of complaints related to product structure transparency Percentage of overdue loans over 90 days in the retail segment non-compliance marketing for risk Management of material topics Operations assessed related to corruption Communication and training about anti-corruption and procedures Confirmed incidents of corruption and actions taken Political contributions policies for proceedings anti- Legal competitive behaviour, anti-trust, and monopoly practices Compliance with regulations Incidents of discrimination and corrective actions taken Security personnel in human rights policies or procedures trained laws and 205-2 205-3 415-1 206-1 2-27 406-1 410-1 Where to find it p. 83, p. 93, p. 95, pp. 135-136 pp. 97-133 pp. 135-136 p. 83, pp. 201- 204 website p. 203 p. 204, GRI index p. 204, GRI index pp. 146-147, p. 152, pp. 154- 155 p. 71 p. 152, pp. 154- 155 pp. 154-156 p. 146, p. 149 p. 163, GRI index OTHER INFORMATIONS Note / Reasons for omission We do not apply a base year. Consolidation approach: operational management. We do not apply a base year. Consolidation approach: operational management. In 2023, there was no non-compliance with voluntarily accepted codes regarding information provision on, and labelling of, products and services. p. 163, GRI index In 2023, there was no non-compliance with voluntarily accepted codes regarding marketing communications. p. 166 p. 150 p. 157 p. 162 pp. 160-162, p. 177, p. 179, p. 645, GRI index p. 162 We consider suppliers and commissioned agents as our business partners. GRI Index OTP Group does not sponsor such persons or organisations, there was no such support in 2023. p. 163 p. 163 p. 161 p. 161, website Responsible employment (GRI 401 2016, 404 2016) 3-3 Management of material topics 2-21 Annual total compensation ratio p. 150, pp. 177- 179, website GRI Index Preparation of reporting the indicator was started in 2022 but it was not finished by the end of the year. Collecting and aggregating adequate data at group level technically takes longer. Also, because of the very large differences between the average wage levels in the countries of the Banking Group, we are reflecting on the most relevant way to present this. The indicator will be presented in 2025 at the latest. 401-1 401-3 402-1 404-1 404-2 New employee hires and employee turnover Parental leave Minimum notice periods regarding operational changes Average hours of training per year per employee Programmes for upgrading employee skills and transition assistance programmes pp. 177-179, p. 645 p. 189 p. 182, p. 645 p. 188 pp. 186-187, p. 645 INTEGRATED ANNUAL REPORT 2023 650 OTP BANK Indicator number 404-3 403-9 Indicator description Percentage of employees receiving regular performance and career development reviews Work-related injuries Where to find it pp. 184-185 OTHER INFORMATIONS Note / Reasons for omission p. 191 Our legally compliant occupational health and safety risk assessment did not identify threats that may pose a risk of serious accidents. Programmes to help with stress management Employee engagement own indicator own indicator Equality of opportunities for employees (GRI 405 2016) Management of material topics 3-3 pp. 189-190 p. 180, pp. 182- 183 p. 175, p. 180, p. 188, website, GRI index p. 181, GRI Index 202-2 401-2 405-1 405-2 Proportion of senior management hired from the local community Benefits provided to full-time employees that are not provided to temporary or part-time employees Diversity of governance bodies and employees Ratio of basic salary and remuneration of women to men p. 185 p. 179-180, GRI Index p. 186 p. 192 pp. 192-193 Strengthening of financial awareness in vulnerable groups (ST8) 3-3 SASB FN- CB- 240a.4. Management of material topics Number of participants in financial literacy initiatives for unbanked, underbanked, or underserved customers Education for socially disadvantaged children Financial literacy for people in disadvantaged areas own indicator own indicator Customer data and information security (GRI 418 2016) Management of material topics 3-3 pp. 192-196 pp. 192-196 pp. 157-158, website p. 172 418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data Card–related fraud losses from (1) (2) card-not-present card-present and other fraud Ratio of bank card fraud to turnover p. 169 SASB FN- CF- 230a.2. own indicator own indicator Financing of high social risk sectors (ST9) 3-3 Management of material topics Amount of prevented bank card fraud fraud and p. 169 own indicator Exclusion and restrictive policies p. 169 p. 93, pp. 141- 142 pp. 141-142 OTP Group has no comprehensive policy for giving preference to local residents in respect of employees and senior management. Significant locations of operations: OTP Bank and foreign subsidiaries. Significant locations of operations: OTP Bank and foreign subsidiaries. Data on ethnic background is not listed owing to statutory regulations. Partially reported Partially reported TCFD indicators2 Indicator description Chapters3 Comment I. Management Governance of the organisation in relation to climate risks and opportunities a, The governing body’s oversight in relation to climate-related risks and opportunities b, Management’s role in assessing and managing climate-related risks and opportunities II. Strategy The actual and potential impact of climate-related risks and opportunities on the organisation’s businesses, strategy, and financial planning where such information is material a, Climate-related risks and opportunities identified by the organisation in the short, medium and long term financing, which 1., 2.7 1. strategic ESG directions, 2.2, 2.5, 2.7 Utilisation of the opportunities relating to climate is is a dominant element of the ESG strategy. targeted by green 2 In 2023, OTP Bank reports on the indicators included in the TCFD indicators from the IFRS S1 and IFRS S2 indicators, so we us e the TCFD notation. 3 The chapters are the chapters of the OTP Group’s Sustainability Activities for 2023 and Environmental Poli cy, Environmental Protection Measures (pp. 82-207) INTEGRATED ANNUAL REPORT 2023 651 OTP BANK OTHER INFORMATIONS TCFD indicators2 b, Impact of climate-related risks and opportunities on the organisation’s businesses, strategy, and financial planning ESG strategic directions, 2.2, 2.5, 2.7 In the course of the risk assessment activities presented here we also take account of transition (actual and expected, regulatory, technological, market and reputation) risks and the (acute and chronic) physical risks alike. 2.7 c, The resilience of the organisation’s strategy, taking into consideration different climate related scenarios, including a 2°C or lower scenario. III. Risk Management The way of the identification, assessment and management of climate risks a, The organisation’s procedures for identifying and assessing climate-related risks b, The organisation’s processes for managing climate related risks c, How processes for identifying, assessing, and managing climate related risks are integrated into the organisation’s overall risk management IV. Metrics and objectives: The metrics and objectives used in the assessment and management of the relevant climate risks where such details are relevant. a, The metrics used by the organisation to assess climate related risks and opportunities in line with its strategy and risk management process The metrics and objectives are enhanced and they grow more and more accurate continuously. 2.5, 2.7 2.5, 2.7 2.5, 2.7 b, Scope 1, Scope 2, and, if appropriate, Scope 3 greenhouse gas (GHG) emissions, and the related risks. c, Targets used by the organisation to manage climate related risks and opportunities and performance against targets ESG strategic directions, 2.2, 2.5, 2.7 2.2, 2.5, 2.7 ESG directions, 2.2, 7. strategic INTEGRATED ANNUAL REPORT 2023 652 OTP BANK OTHER INFORMATIONS UNEP FI PRINCIPLES FOR RESPONSIBLE BANKING REPORT Principle 1: Alignment We will align our business strategy to be consistent with and contribute to individuals’ needs and society’s goals, as expressed in the Sustainable Development Goals, the Paris Climate Agreement and relevant national and regional frameworks. Business model Describe (high-level) your bank’s business model, including the main customer segments served, types of products and services provided, the main sectors and types of activities across the main geographies in which your bank operates or provides products and services. Please also quantify the information by disclosing e.g. the distribution of your bank’s portfolio (%) in terms of geographies, segments (i.e. by balance sheet and/or off-balance sheet) or by disclosing the number of customers and clients served. OTP Group is one of the fastest growing banking groups in Central and Eastern Europe, with unique knowledge of the region and a lasting commitment to it. With more than 41,000 employees in now 12 countries of the CEE and Central Asian region, the Group provides universal financial services to 17 million customers. In Hungary, OTP Bank Plc. is one of the largest commercial bank when measured in terms of banking assets. OTP is a universal bank, providing a high level of service to the financial needs of retail, private banking, micro and small business, medium and large enterprise and municipal customers, both through our domestic subsidiaries and branches and via the continuously developing innovative digital services. The Bank offers a comprehensive range of other financial services, including fund management, leasing, and factoring. Serving agricultural companies and small and medium-sized enterprises is a priority for OTP Group. Besides Hungary, OTP Group currently operates in 11 countries of the region via its subsidiaries: in Albania (Banka OTP Albania SHA ), in Bulgaria (DSK Bank AD), in Croatia (OTP banka dioničko društvo), in Romania (OTP Bank Romania S.A.), in Serbia (OTP banka Srbija akcionarsko društvo Novi Sad), in Slovenia (SKB Banka d.d. Ljubljana, Nova KBM d.d.), in Ukraine (Joint-Stock Company OTP Bank), in Moldova (OTP Bank S.A.), in Montenegro (Crnogorska Komercijalna Banka AD Podgorica), in Russia (Joint Stock Company “OTP Bank”) and in Uzbekistan (Ipoteka Bank). The continued development and expansion of OTP Bank have significantly contributed to the successful and efficient operation of the Banking Group, which can provide high quality services for both the retail and the institutional clients. https://www.otpgroup.info/home https://www.otpgroup.info/about/group-members Strategy alignment Does your corporate strategy identify and reflect sustainability as strategic priority/ies for your bank? ☒ Yes ☐ No Please describe how your bank has aligned and/or is planning to align its strategy to be consistent with the Sustainable Development Goals (SDGs), the Paris Climate Agreement, and relevant national and regional frameworks. Does your bank also reference any of the following frameworks or sustainability regulatory reporting requirements in its strategic priorities or policies to implement these? ☐ UN Guiding Principles on Business and Human Rights ☒ International Labour Organization fundamental conventions ☐ UN Global Compact ☐ UN Declaration on the Rights of Indigenous Peoples ☐ Any applicable regulatory reporting requirements on environmental risk assessments, e.g. on climate risk - please specify which ones: --------------------- INTEGRATED ANNUAL REPORT 2023 653 OTP BANK Principle 1: Alignment OTHER INFORMATIONS ☐ Any applicable regulatory reporting requirements on social risk assessments, e.g. on modern slavery - please specify which ones: ------------------------- ☐ None of the above OTP Group wants to play a regional leading role in financing a fair and gradual transition to a low-carbon economy and building sustainable future with its financing solutions. The Group’s responsibility for sustainable development starts with its business activities; we contribute to a financial infrastructure that is key to a well-functioning society by reducing risks and help achieve a more sustainable future by creating business opportunities. In addition to economic considerations, ethical, social and environmental risks are incorporated into our business decision-making, our business development and our operations. OTP Group approaches ESG from three main perspectives: as a responsible service provider, as a responsible employer and as a responsible social player. In addition to business opportunities, the strategy includes the management of relevant risks as well as social and corporate governance objectives. OTP Group has a strong will for its activity to serve for sustainable growth and social improvement, we committed to doing it with transparency and in line with Paris Agreement. We align our sustainability strategy with the Sustainable Development Goals. In order to avoid negative environmental and social impacts and to leverage potential business benefits, OTP Group considers sustainability a high priority, which received significant external attention in. https://www.otpgroup.info/static/sw/file/OTPGroup_ESG_approach.pdf https://www.otpgroup.info/static/portal/sw/file/contribution_SDG.pdf INTEGRATED ANNUAL REPORT 2023 654 OTP BANK Principle 2: Impact and Target Setting OTHER INFORMATIONS We will continuously increase our positive impacts while reducing the negative impacts on, and managing the risks to, people and environment resulting from our activities, products and services. To this end, we will set and publish targets where we can have the most significant impacts. Impact Analysis (Key Step 1) o Show that your bank has performed an impact analysis of its portfolio/s to identify its most significant impact areas and determine priority areas for target-setting. The impact analysis shall be updated regularly1 and fulfil the following requirements/elements (a-d)2: a) Scope: What is the scope of your bank’s impact analysis? Please describe which parts of the bank’s core business areas, products/services across the main geographies that the bank operates in (as described under 1.1) have been considered in the impact analysis. Please also describe which areas have not yet been included, and why. The Group has conducted an analysis to identify the positive and negative impacts of company activities and to identify the areas with the most significant impacts, also considering the context in which it operates. We used the UNEP FI Portfolio Impact Analysis Tool to undertake an impact analysis of our portfolio. Due to the complexity of bank operations in different countries, the data collection required for the impact analysis is a major challenge. We are currently focusing on domestic market and the core business segments (retail and corporate). In Hungary Climate change, green financing, inclusive and healthy economies, affordable housing, resource efficiency and security, water quality are identified as high impact areas. To ensure consistency of proposed targets with stakeholder expectations, the Materiality matrix has been cross referenced. Green finance was rated as the most important issue for our stakeholders, while economic prosperity, financial literacy and digitalization were ranked in the top three issues for stakeholders. Integrated report 2023 b) Portfolio composition: Has your bank considered the composition of its portfolio (in %) in the analysis? Please provide proportional composition of your portfolio globally and per geographical scope i) by sectors & industries3 for business, corporate and investment banking portfolios (i.e. sector exposure or industry breakdown in %), and/or ii) by products & services and by types of customers for consumer and retail banking portfolios. If your bank has taken another approach to determine the bank’s scale of exposure, please elaborate, to show how you have considered where the bank’s core business/major activities lie in terms of industries or sectors. OTP Group provides financial services to various sectors as described in 1. (Business model), some of which may present Environment and Social risks. Based on the impact analysis, areas of high importance and risk in the countries of the OTP group and also relevant from the perspective of the financial sector: - - - - - - Housing problems Resources efficiency, security Inclusive&Healthy economies Education Justice&Equality Strong Institutions, peace&Stability Based on the Impact Analysis, the areas of climate change and financial inclusion are among the most significant ones. 1 That means that where the initial impact analysis has been carried out in a previous period, the information should be update d accordingly, the scope expanded as well as the quality of the impact analysis improved over time. 2 Further guidance can be found in the Interactive Guidance on impact analysis and target setting. 3 ‘Key sectors’ relative to different impact areas, i.e. those sectors whose positive and negative impacts are particularly strong, are particularly relevant here. INTEGRATED ANNUAL REPORT 2023 655 OTP BANK Principle 2: Impact and Target Setting OTHER INFORMATIONS c) Context: What are the main challenges and priorities related to sustainable development in the main countries/regions in which your bank and/or your clients operate?4 Please describe how these have been considered, including what stakeholders you have engaged to help inform this element of the impact analysis. This step aims to put your bank’s portfolio impacts into the context of society’s needs. We conducted an impact analysis to identify the positive and negative impacts of company activities and to identify the areas with the most significant impacts, also considering the context in which it operates. The organised and effective management of the Group’s environmental impacts is one of the key issues that has emerged. Our ESG goals are identifying the risks related to climate and environmental change, evaluating their impact and gradually introducing metrics for measuring them, focusing first and foremost on identifying climate risks. In said context, OTP Bank has also launched a process of acquiring useful information for managing environmental risks and gradually integrating these factors into the Risk Management Framework. With regard to credit exposures, our objective is to follow an integrated approach to take account of climate risks at all relevant stages of the credit process, by gradually implementing tools that make it possible to collect information and incentivise lending in sectors with significant ESG performance and support the transition of companies in said sectors towards a more sustainable business model and, ultimately, a smaller environmental footprint. Based on these first 3 elements of an impact analysis, what positive and negative impact areas has your bank identified? Which (at least two) significant impact areas did you prioritize to pursue your target setting strategy (see 2.2)5? Please disclose. Climate Change Financial Health&Inclusion d) For these (min. two prioritized impact areas): Performance measurement: Has your bank identified which sectors & industries as well as types of customers financed or invested in are causing the strongest actual positive or negative impacts? Please describe how you assessed the performance of these, using appropriate indicators related to significant impact areas that apply to your bank’s context. In determining priority areas for target-setting among its areas of most significant impact, you should consider the bank’s current performance levels, i.e. qualitative and/or quantitative indicators and/or proxies of the social, economic and environmental impacts resulting from the bank’s activities and provision of products and services. If you have identified climate and/or financial health&inclusion as your most significant impact areas, please also refer to the applicable indicators in the Annex. If your bank has taken another approach to assess the intensity of impact resulting from the bank’s activities and provision of products and services, please describe this. The outcome of this step will then also provide the baseline (incl. indicators) you can use for setting targets in two areas of most significant impact. In line with OTP Group's ESG strategy, we have set a preliminary target to increase our loan portfolio in green assets to HUF 1,500 billion by 2025. Based on the results of our impact analysis and in line with our strategic goals and target setting requirements, we started by determining a baseline for 2021. OTP Group has become a signatory of Partnership for Carbon Accounting Financials (PCAF) in June 2023. This means that in the financed emission calculation, we are not only following PCAF methodology, but we are also using its emission factor database for calculation. We have estimated financed emission for 2021 and 2022, estimation for 2023 is still in progress. However, the results have not yet been made public, the first disclosure of our estimated financed emission is planned in early 2025. Though the coverage slightly varied between the years, we included 75-80% of our total asset into the calculations. All economic sectors are included, the remaining 20-25% is mainly composed of unsecured residential loans due to lack of methodology. In accordance with PCAF guidance, we cover 4 segments: business loans, mortgages, commercial real estate and motor vehicle loans. In the last two years, OTP Bank has established the basis for a methodologically and data-quality-wise sound financed emission calculation of banking group portfolio: we have developed an in-house automated calculation engine to estimate financed emission, however, it is still in a pilot stage. It makes the financed emission calculation replicable, accurate and transparent. We strive to further refine the results of our financed emissions by expanding the range of data reported and improving the quality used and incorporate additional data. This not only requires collaboration between group members, but also engagement with our clients in all countries and sectors of the OTP Group. 4 Global priorities might alternatively be considered for banks with highly diversified and int ernational portfolios. 5 To prioritize the areas of most significant impact, a qualitative overlay to the quantitative analysis as described in a), b) and c) will be important, e.g. through stakeholder engagement and further geographic contextualisation. INTEGRATED ANNUAL REPORT 2023 656 OTP BANK Principle 2: Impact and Target Setting OTHER INFORMATIONS Currently, setting climate targets is in progress under a so-called ‘decarbonization project’. By the end of 2024, we aim to set targets in the most carbon intensive sectors, according to the up-to-date professional standards, in the majority of countries where OTP is present. By the broad involvement of several key departments both in the headquarter and subsidiaries, we are also making significant efforts to involve all areas of bank's business and risk areas in defining and to understand what is needed to steer our portfolio to be aligned with the Paris Climate Change Agreement. For several years, OTP Group has made it a priority to contribute to the improvement of the financial literacy of the population. We believe that conscious money management and self-provisioning are essential for financial well-being. To this end, we have produced general financial education videos on a variety of topics, and several of our campaigns focus on responsible money management. As one of the top retail and commercial banks, we have the responsibility to support the development of inclusive and sustainable societies. We believe we can help more people prosper and enjoy the benefits Financially empowered people of growth by empowering them financially, giving them access to tailored financial products and services, and improving their financial resilience through education. We aim to financially empower more people in the near future. We seek to provide tailored finance to people with less access to credit. We offer solutions to unbanked and underserved groups. We aim to foster social mobility by helping low-income and underbanked entrepreneurs set up and grow their businesses. INTEGRATED ANNUAL REPORT 2023 657 OTP BANK Self-assessment summary: OTHER INFORMATIONS Which of the following components of impact analysis has your bank completed, in order to identify the areas in which your bank has its most significant (potential) positive and negative impacts?6 Scope: Portfolio composition: Context: ☒ Yes ☒ Yes ☒ Yes ☐ In progress ☐ In progress ☐ In progress Performance measurement: ☐ Yes ☒ In progress ☐ No ☐ No ☐ No ☐ No Which most significant impact areas have you identified for your bank, as a result of the impact analysis? Climate change mitigation, climate change adaptation, resource efficiency & circular economy, biodiversity, financial health & inclusion, human rights, gender equality, decent employment, water, pollution, other: please specify How recent is the data used for and disclosed in the impact analysis? ☐ ☒ ☐ ☐ Up to 6 months prior to publication Up to 12 months prior to publication Up to 18 months prior to publication Longer than 18 months prior to publication Open text field to describe potential challenges, aspects not covered by the above etc.: (optional) 6 You can respond “Yes” to a question if you have completed one of the described steps, e.g. the initial impact analysis has be en carried out, a pilot has been conducted. INTEGRATED ANNUAL REPORT 2023 658 OTP BANK 2.2 Target Setting (Key Step 2) OTHER INFORMATIONS Show that your bank has set and published a minimum of two targets which address at least two different areas of most significant impact that you identified in your impact analysis. The targets7 have to be Specific, Measurable (qualitative or quantitative), Achievable, Relevant and Time-bound (SMART). Please disclose the following elements of target setting (a-d), for each target separately: a) Alignment: which international, regional or national policy frameworks to align your bank’s portfolio with8 have you identified as relevant? Show that the selected indicators and targets are linked to and drive alignment with and greater contribution to appropriate Sustainable Development Goals, the goals of the Paris Agreement, and other relevant international, national or regional frameworks. You can build upon the context items under 2.1. Once setting our decarbonization targets – which is an ongoing project in 2024 – we strive to align our portfolio with climate scenarios defined in the Paris Agreement. At the same time, we want to ensure that the sector-by-sector decarbonization approaches are realistic, implementable, and supported by society, and in line with the strategic priorities we have set ourselves according to the UN Sustainable Development Goals. Financial Literacy and Financial Health remain a main limitation of the wellbeing of many in the region. For several years, OTP Group has made it a priority to contribute to the improvement of the financial literacy of the population, in addition to providing correct information to customers and the calculators and guides available on our website. We take responsibility for educating young people and adults with basic financial literacy and responsible decision-making skills. Our aim is to create and spread financial literacy on a broad scale, with this initiative we are contributing to the EU goal of reducing poverty by 2030 as well as to progress on the UN SDGs. https://www.otpgroup.info/sustainability/responsible-social-actor https://www.otpgroup.info/static/sw/file/OTPGroup_ESG_approach.pdf b) Baseline: Have you determined a baseline for selected indicators and assessed the current level of alignment? Please disclose the indicators used as well as the year of the baseline. You can build upon the performance measurement undertaken in 2.1 to determine the baseline for your target. A package of indicators has been developed for climate change mitigation and financial health & inclusion to guide and support banks in their target setting and implementation journey. The overview of indicators can be found in the Annex of this template. If your bank has prioritized climate mitigation and/or financial health & inclusion as (one of) your most significant impact areas, it is strongly recommended to report on the indicators in the Annex, using an overview table like below including the impact area, all relevant indicators and the corresponding indicator codes: Impact area Climate change mitigation Impact area Financial health & inclusion Indicator code climate strategy? Paris Alignment target? Climate policy? Portfolio analysis? Financed emission? Indicator code participants of adult training programs participants of students training programs … Response only for internal use only for internal use Response IR page 193 In case you have identified other and/or additional indicators as relevant to determine the baseline and assess the level of alignment towards impact driven targets, please disclose these. INTEGRATED ANNUAL REPORT 2023 659 OTP BANK OTHER INFORMATIONS c) SMART targets (incl. key performance indicators (KPIs)9): Please disclose the targets for your first and your second area of most significant impact, if already in place (as well as further impact areas, if in place). Which KPIs are you using to monitor progress towards reaching the target? Please disclose. To align our portfolio with the Paris Agreement objectives and to reach net-zero financed emissions by 2050, we are in the process to set decarbonization targets in the most carbon intensive sectors. The first interim targets will be set for 2030 with 5 years milestones until reaching net-zero by 2050. The OK Educational and Innovation Centre and the OTP Fáy András Foundation provide free finance and economics courses in Hungary, Romania and Moldova, helping thousands of students and adults every year to expand their knowledge. SMART targets are being developed and will be reported in the next report. d) Action plan: which actions including milestones have you defined to meet the set targets? Please describe. Please also show that your bank has analysed and acknowledged significant (potential) indirect impacts of the set targets within the impact area or on other impact areas and that it has set out relevant actions to avoid, mitigate, or compensate potential negative impacts. under development 7 Operational targets (relating to for example water consumption in office buildings, gender equality on the bank’s management board or business-trip related greenhouse gas emissions) are not in scope of the PRB. 8 Your bank should consider the main challenges and priorities in terms of sustainable development in your main country/ies of operation for the purpose of setting targets. These can be found in National Development Plans and strategies, international goals such as the SDGs or the Paris Climate Agreement, and regional framework s. Aligning means there should be a clear link between the bank’s targets and these frameworks and priorities, therefore showing how the target supports and drives contributions to the nation al and global goals. 9 Key Performance Indicators are chosen indicators by the bank for the purpose of monitoring progress towards targets. INTEGRATED ANNUAL REPORT 2023 660 OTP BANK Self-assessment summary OTHER INFORMATIONS Which of the following components of target setting in line with the PRB requirements has your bank completed or is currently in a process of assessing for your areas of most significant impact. Alignment Baseline SMART targets Action plan Climate Change ☒ Yes ☐ In progress ☐ No ☐ Yes ☒ In progress ☐ No ☐ Yes ☒ In progress ☐ No ☐ Yes ☒ In progress ☐ No Financial Health&Inclusion ☒ Yes ☐ In progress ☐ No ☐ Yes ☒ In progress ☐ No ☐ Yes ☒ In progress ☐ No ☐ Yes ☒ In progress ☐ No 2.3 Target implementation and monitoring (Key Step 2) For each target separately: Show that your bank has implemented the actions it had previously defined to meet the set target. Report on your bank’s progress since the last report towards achieving each of the set targets and the impact your progress resulted in, using the indicators and KPIs to monitor progress you have defined under 2.2. Or, in case of changes to implementation plans (relevant for 2nd and subsequent reports only): describe the potential changes (changes to priority impact areas, changes to indicators, acceleration/review of targets, introduction of new milestones or revisions of action plans) and explain why those changes have become necessary. We are currently working on the finalization of the goals and the targets will be shown in our next report. Links and references INTEGRATED ANNUAL REPORT 2023 661 OTP BANK Principle 3: Clients and Customers OTHER INFORMATIONS We will work responsibly with our clients and our customers to encourage sustainable practices and enable economic activities that create shared prosperity for current and future generations. 3.1 Client engagement Does your bank have a policy or engagement process with clients and customers1 in place to encourage sustainable practices? ☐ Yes ☐ In progress ☒ No Does your bank have a policy for sectors in which you have identified the highest (potential) negative impacts? ☐ Yes ☐ In progress ☒ No Describe how your bank has worked with and/or is planning to work with its clients and customers to encourage sustainable practices and enable sustainable economic activities 2). It should include information on relevant policies, actions planned/implemented to support clients’ transition, selected indicators on client engagement and, where possible, the impacts achieved. This should be based on and in line with the impact analysis, target-setting and action plans put in place by the bank (see P2). With its products and service provision methods, the Banking Group can contribute to the financial welfare of its clients and enable them to make the responsible financial decisions best suited to their particular life situations. The group’s practices influence the extent to which responsible cash handling options are available or unavailable to customers in different financial and social circumstances. Financial products and services are often complex, and the information provided by the Banking Group is essential to understanding them. We are committed to promoting our customers’ financial welfare and we offer them products that are aligned with their real needs and possibilities. We always aim to make sure that our communication and customer service is fair, clear and straightforward. Our objectives are also presented in our Responsible Marketing Policy and Consumer Protection Compliance Program https://www.otpgroup.info/static/sw/file/SRMP_Statement_20230630.pdf https://www.otpgroup.info/static/sw/file/PAI_Statement_20210331__1_.pdf https://www.otpgroup.info/static/sw/file/OTP_Partneri_EtikaiKodex_EN.pdf @Responsible Marketing Policy @Consumer Protection Compliance Program 3.2 Business opportunities Describe what strategic business opportunities in relation to the increase of positive and the reduction of negative impacts your bank has identified and/or how you have worked on these in the reporting period. Provide information on existing products and services , information on sustainable products developed in terms of value (USD or local currency) and/or as a % of your portfolio, and which SDGs or impact areas you are striving to make a positive impact on (e.g. green mortgages – climate, social bonds – financial inclusion, etc.). OTP Group aims to service all customer segments. All our products and services are designed to comply with the principles of ethical business conduct and legal requirements. Environmental considerations are becoming an increasingly important factor in economic and investment decisions, helping to achieve sustainable growth. OTP Group intensively supports the financing of renewable energy projects, including solar park, windfarm, hydropower and energy efficiency investment projects. We strive to ensure the availability of state and international preferential funding for both our retail and corporate customers. These funds typically support important social and environmental objectives. Schemes promoting energy efficiency and the use of renewable energy sources have recently become emphatic in this area. https://www.otpgroup.info/static/sw/file/Sustainable_Finance_Framework_ENG.pdf https://www.otpbank.hu/static/portal/sw/file/Green_loan_framework_ENG.pdf INTEGRATED ANNUAL REPORT 2023 662 OTP BANK Principle 4: Stakeholders OTHER INFORMATIONS We will proactively and responsibly consult, engage and partner with relevant stakeholders to achieve society’s goals. 4.1 Stakeholder identification and consultation Does your bank have a process to identify and regularly consult, engage, collaborate and partner with stakeholders (or stakeholder groups1) you have identified as relevant in relation to the impact analysis and target setting process? ☒ Yes ☐ In progress ☐ No Please describe which stakeholders (or groups/types of stakeholders) you have identified, consulted, engaged, collaborated or partnered with for the purpose of implementing the Principles and improving your bank’s impacts. This should include a high-level overview of how your bank has identified relevant stakeholders, what issues were addressed/results achieved and how they fed into the action planning process. Memberships: Within the PCAF (Partnership for Carbon Accounting Financial) we participate on further developing methodologies and validating the database of emission factors for the CEE region. Clients: OTP Group regularly performs surveys among the population in our core markets. Some of these specifically address ESG factors and how important they are perceived as being by our clients. We support some regional events on specific ESG relevant topics Employees: We inform and engage with employees on ESG topics via online learning platform. We announced an Idea competition to give employees the chance to participate in and actively contribute to sustainability projects in our offices and beyond. Management and supervisory board: Our management is engaged in all ESG related strategy decisions and target achievements. 1 Such as regulators, investors, governments, suppliers, customers and clients, academia, civil society institutions, communiti es, representatives of indigenous population and non-profit organizations INTEGRATED ANNUAL REPORT 2023 663 OTP BANK Principle 5: Governance & Culture OTHER INFORMATIONS We will implement our commitment to these Principles through effective governance and a culture of responsible banking 5.1 Governance Structure for Implementation of the Principles Does your bank have a governance system in place that incorporates the PRB? ☒ Yes Please describe the relevant governance structures, policies and procedures your bank has in place/is planning to put in place to manage significant positive and negative (potential) impacts and support the effective implementation of the Principles. This includes information about ☐ In progress ☐ No • • • which committee has responsibility over the sustainability strategy as well as targets approval and monitoring (including information about the highest level of governance the PRB is subjected to), details about the chair of the committee and the process and frequency for the board having oversight of PRB implementation (including remedial action in the event of targets or milestones not being achieved or unexpected negative impacts being detected), as well as remuneration practices linked to sustainability targets. The fulfilment of our PRB commitment as well as our ESG strategy lies with the ESG Committee, consisting of Board members and senior managers. ESG Committee meetings are held four times a year. https://www.otpgroup.info/static/sw/file/OTPGroup_ESG_approach.pdf 5.2 Promoting a culture of responsible banking: Describe the initiatives and measures of your bank to foster a culture of responsible banking among its employees (e.g., capacity building, e-learning, sustainability trainings for client-facing roles, inclusion in remuneration structures and performance management and leadership communication, amongst others). To create awareness for the importance of sustainability in our daily business ESG trainings and events are mandatory for all employees to provide information themselves about ESG strategy and ongoing initiatives. The members of the Banking Group have launched numerous programmes, awareness-raising campaigns and involved employees to promote environmental awareness and the protection of natural values. OTP Bank has launched the Green Challenge idea contest among its employees to come up with solutions that support the reduction of the bank’s carbon footprint and that can be easily implemented in everyday practice. To start the competition, we launched a series of articles on six topics on the intranet. We rewarded the employees who answered the quiz questions at the end of each article the fastest. Links and references 5.3 Policies and due diligence processes Does your bank have policies in place that address environmental and social risks within your portfolio?1 Please describe. Please describe what due diligence processes your bank has installed to identify and manage environmental and social risks associated with your portfolio. This can include aspects such as identification of significant/salient risks, environmental and social risks mitigation and definition of action plans, monitoring and reporting on risks and any existing grievance mechanism, as well as the governance structures you have in place to oversee these risks. Our ESG policies are available at otpgroup.info. https://www.otpgroup.info/sustainability/policies 1 Applicable examples of types of policies are: exclusion policies for certain sectors/activities; zero-deforestation policies; zero-tolerance policies; gender-related policies; social due diligence policies; stakeholder engagement policies; whistle-blower policies etc., or any applicable national guidelines related to social risks. INTEGRATED ANNUAL REPORT 2023 664 OTP BANK Self-assessment summary OTHER INFORMATIONS Does the CEO or other C-suite officers have regular oversight over the implementation of the Principles through the bank’s governance system? ☒ Yes ☐ No Does the governance system entail structures to oversee PRB implementation (e.g. incl. impact analysis and target setting, actions to achieve these targets and processes of remedial action in the event targets/milestones are not achieved or unexpected neg. impacts are detected)? ☒ Yes ☐ No Does your bank have measures in place to promote a culture of sustainability among employees (as described in 5.2)? ☒ Yes ☐ In progress ☐ No INTEGRATED ANNUAL REPORT 2023 665 OTP BANK Principle 6: Transparency & Accountability OTHER INFORMATIONS We will periodically review our individual and collective implementation of these Principles and be transparent about and accountable for our positive and negative impacts and our contribution to society’s goals. 6.1 Assurance Has this publicly disclosed information on your PRB commitments been assured by an independent assurer? ☐ Yes ☐ Partially ☒ No If applicable, please include the link or description of the assurance statement. 6.2 Reporting on other frameworks Does your bank disclose sustainability information in any of the listed below standards and frameworks? ☒ ☒ ☒ ☐ ☒ ☐ GRI SASB CDP IFRS Sustainability Disclosure Standards (to be published) TCFD Other: …. 6.3 Outlook What are the next steps your bank will undertake in next 12 month-reporting period (particularly on impact analysis1, target setting2 and governance structure for implementing the PRB)? Please describe briefly. In the next 12 months we plan to complete the following steps: - - - - decarbonization strategy decarbonization targets for our portfolio Financial literacy strategy Financial health and inclusion indicators in target setting Links and references Principle 6: Transparency & Accountability 1 For example outlining plans for increasing the scope by including areas that have not yet been covered, or planned steps in t erms of portfolio composition, context and performance measurement 2 For example outlining plans for baseline measurement, developing targets for (more) impact areas, setting interim targets, developing action plans etc. INTEGRATED ANNUAL REPORT 2023 666 OTP BANK 6.4 Challenges OTHER INFORMATIONS Here is a short section to find out about challenges your bank is possibly facing regarding the implementation of the Principles for Responsible Banking. Your feedback will be helpful to contextualise the collective progress of PRB signatory banks. What challenges have you prioritized to address when implementing the Principles for Responsible Banking? Please choose what you consider the top three challenges your bank has prioritized to address in the last 12 months (optional question). If desired, you can elaborate on challenges and how you are tackling these: ☐ Embedding PRB oversight into governance ☒ Customer engagement ☐ Gaining or maintaining momentum in the bank ☐ Stakeholder engagement ☐ Getting started: where to start and what to focus on in the beginning ☒ Data availability ☐ Conducting an impact analysis ☒ Data quality ☐ Assessing negative environmental and social impacts ☐ Access to resources ☒ Choosing the right performance measurement methodology/ies ☐ Setting targets ☐ Other: … ☒ Reporting ☐ Assurance ☐ Prioritizing actions internally If desired, you can elaborate on challenges and how you are tackling these: INTEGRATED ANNUAL REPORT 2023 667 667 INDEPENDENT ACCOUNTANT’S ASSURANCE REPORT ON SUSTAINABILITY REPORTING INTEGRATED ANNUAL REPORT 2023 668 OTP BANK INDEPENDENT ACCOUNTANT’S ASSURANCE REPORT ON SUSTAINABILITY REPORTING INTEGRATED ANNUAL REPORT 2023 669 OTP BANK INDEPENDENT ACCOUNTANT’S ASSURANCE REPORT ON SUSTAINABILITY REPORTING INTEGRATED ANNUAL REPORT 2023 670 OTP BANK INDEPENDENT ACCOUNTANT’S ASSURANCE REPORT ON SUSTAINABILITY REPORTING INTEGRATED ANNUAL REPORT 2023 671
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