Quarterlytics / Financial Services / Banks - Regional / Pathward Financial, Inc.

Pathward Financial, Inc.

cash · NASDAQ Financial Services
Claim this profile
Ticker cash
Exchange NASDAQ
Sector Financial Services
Industry Banks - Regional
Employees 1155
← All annual reports
FY2011 Annual Report · Pathward Financial, Inc.
Sign in to download
Loading PDF…
2 0 1 1   s u m m a r y   a n n u a l   r e p o r t

Company Profile

Meta Financial Group, Inc. (MFG) is the holding company  

for MetaBank, a federally chartered savings bank. 

  Headquartered in Storm Lake, Iowa, its primary banking 

businesses are deposits, loans and other financial products 

and services to meet the needs of its commercial, agricultural 

and retail customers and MetaBank’s electronic payments 

division, Meta Payment Systems (MPS).
  MFG shares are traded on the NASDAQ Global Market® 

under the symbol “CASH.” MFG operates under a super- 

community banking philosophy that allows the company  

to grow while maintaining its community bank roots, with 

localized decision making and customer service. 

  MetaBank operates twelve bank offices in four market 

areas: Northwest Iowa; Central Iowa; Brookings, South Dakota 

and Sioux Empire, South Dakota. During fiscal 2011, MPS 

managed four primary business lines: prepaid cards, credit 

products, Automated Teller Machine (ATM) sponsorship and 

Automated Clearing House (ACH) origination.

MetaBank is a Member FDIC and an Equal Housing Lender.  
The Company and MetaBank exceed regulatory capital requirements.

meta financial 
group, inc.®

metabank™

retail bank

meta payment systems®

northwest iowa
market

central iowa market

brookings market

sioux empire market

Statements made in this summary annual report which are not purely historical are forward-looking statements, as defined in the Private Securities Litigation 
Reform Act of 1995. This includes any statements regarding management’s plans, objectives, or goals for future operations, products or services, and forecasts 
of its revenues, earnings, or other measures of performance. Forward-looking statements are based on current management expectations and, by their nature, 
are subject to risks and uncertainties. These statements may be identified by the use of words such as “believe”, “expect”, “anticipate”, “plan”, “estimate”, “should”, 
“will”,  “intend”,  or  similar  expressions.  Outcomes  related  to  such  statements  are  subject  to  numerous  risk  factors  and  uncertainties  including  those  listed  in 
MFG’s Form 10-K for the year ended September 30, 2011.

Financial Highlights

1

(Dollars in Thousands, Except Share and Per Share Data)

2011  

2010 

2009 

2008 

2007

at september 30 
    Total assets 
    Total loans, net 
    Total deposits 
    Stockholders’ equity 
    Book value per common share 
    Total equity to assets 

$  1,275,481 
  314,410 
  1,141,620 
80,577 
25.61 
6.32% 

$ 

$ 1,029,766 
  366,045 
  897,454 
  72,044 
23.15 
7.00% 

$ 

$  834,777 
  391,609  
  653,747 
  47,345 
17.97 
5.67% 

$ 

$  710,236 
  427,928 
  499,804 
  45,733 
17.58 
6.44% 

$ 

$  686,080
  355,612
  522,978 
  48,098
18.57
7.01%

$ 

for the fiscal year 
    Total interest income / noninterest income-cont. operations 
    Net interest income-continuing operations 
    Income (loss) from continuing operations, net of tax 
    Income (loss) from discontinued operations, net of tax 
    Net income (loss) 

    Diluted earnings (loss) per share: 
    Income (loss) from continuing operations 
    Income (loss) from discontinued operations 
    Net income (loss) 

    Return on average assets 
    Return on average assets-continuing operations 
    Return on average equity 
    Return on average equity-continuing operations 
    Net yield on interest-earning assets-continuing operations 

$ 

$ 

96,550 
34,312  
4,640 
-  
4,640 

1.49 
-  
1.49 

0.41% 
0.41% 
5.71% 
5.71% 
3.21% 

$  136,527 
33,090 
12,393 
-  
12,393 

$  116,695 
27,819 
(1,463) 
-  
(1,463) 

$ 

4.11 
- 
4.11 

$ 

(0.56) 
- 
(0.56) 

$ 

$ 

75,114 
24,003 
(1,834) 
811  
(1,023) 

$  59,632
20,807 
1,312
(141)
1,171

(0.69) 
0.31  
(0.38) 

$ 

0.50
(0.05)
0.45 

1.22% 
1.22% 
20.59% 
20.59% 
3.43% 

-0.20% 
-0.20% 
-3.13% 
-3.13% 
3.50% 

-0.14% 
-0.24% 
-2.27% 
-4.07% 
3.51% 

0.17%
0.19%
2.69%
3.01%
3.38%

total assets 
In Millions 

total loans, net 
In Millions 

total Deposits 
In Millions 

total revenues 
In Millions 

total net incoMe (loss)
In Millions

5

.

5
7
2
1
$

,

.

8
9
2
0
1
$

,

8

.

4
3
8
$

2

.

0
1
7
$

.

1
6
8
6
$

.

9
7
2
4
$

.

6
1
9
3
$

6

.

5
5
3
$

0

.

6
6
3
$

4

.

4
1
3
$

.

6
1
4
1
1
$

,

.

5
7
9
8
$

.

7
3
5
6
$

0

.

3
2
5
$

.

8
9
9
4
$

5

.

6
3
1
$

7

.

6
1
1
$

6

.

6
9
$

.

1
5
7
$

.

6
9
5
$

4

.

2
1
$

6

.

4
$

.

2
1
$

.

)
5
1
(
$

.

)
0
1
(
$

’11 ’10 ’09 ’08 ’07

’11  ’10 ’09 ’08 ’07

’11  ’10 ’09 ’08 ’07

’11 ’10 ’09 ’08 ’07

’11 ’10 ’09 ’08 ’07

This  summary  annual  report  highlights  information  contained  in  MFG’s  Form  10-K  for  the  year  ended  September  30,  2011  and  does  not  contain  all  of  the 
information you should consider in making investment decisions with respect to MFG’s common stock. you are urged to read the entire Form 10-K, including 
the consolidated financial statements and the related notes and the information set forth under the headings “Risk Factors” and “Management’s Discussion and 
Analysis of Financial Condition and Results of Operations.”

Meta Financial Group  2011  SuMMARy  ANNuAL  REPORT   

 
	
	
	
	
	
	
	
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Letter to Stockholders

  Financial highlights and 

major developments including  
regulatory matters

I am pleased to report that Meta 
Financial Group net income for  
fiscal year 2011 was $4.6 million,  
or $1.49 per share, the second best 
in our history, a notable achieve-
ment given the harsh conditions  
prevailing in the banking industry 
and the national economy, and  
considering certain unusual events 
that I discuss in some detail below. 
  As we have reported, the year’s 
overall results were adversely affected 
by a required (non-cash) write down 
of $1.5 million in goodwill, settle-
ment expense of $1.6 million involv-
ing a class action lawsuit related to 
the purported sale of Certificates  
of Deposit, and reimbursement  
to our iAdvance borrowers, plus 
penalties, totaling $5.2 million 
required by our banking regulator, 
and legal and consulting expenses of 
$1.8 million related to these matters. 
Our “Core Earnings” were $3.78 
per share, calculated as net income 
per Generally Accepted Accounting 
Principles, adjusted for regulatory 
enforcement assessments, the good-
will write off, legal and consulting 
expenses related to regulatory mat-
ters, the impact of discontinuing the 
iAdvance and tax products programs, 

and the impact of the CDs class  
action settlement. 
  Revenues from continuing  
operations for the fiscal year were 
$96.6 million, lower than our 
record year in fiscal 2010, due 
primarily to the termination of 
our iAdvance credit product and 
certain income-tax related programs 
offered by MetaBank’s Meta Payment 
Systems (MPS) division. We were, 
however, able to grow other existing 
MPS product programs, and taken 
together with continuing cost  
control, we were able to partially  
offset the costs related to the  
discontinuance of these products.
  We said in last year’s report that, 
despite the challenges facing us, we 
felt both MPS and the Retail Bank 
Division had the resiliency to achieve 

retail bank interest  
bearing checking   
in  millions

.

2
1
3
$

.

0
0
3
$

.

6
5
1
$

.

0
5
1
$

2

.

6
1
$

’11 ’10 ’09 ’08 ’07

“…MPS and the Retail Bank Division had the 
resiliency to achieve standalone 
profitability in 2011.”

2 / 3

metabank non-performing assets   
as a percentage of total assets

%
6
7
1

.

%
4
2
1

.

%
4
9
0

.

%
6
0
1

.

%
8
3

.

0

’11 ’10 ’09 ’08 ’07

stand-alone profitability in 2011. 
That was indeed the case. Book 
value at 2011 fiscal year-end grew 
$8.6 million, to $25.61 per share. 
Tangible book value for the same 
period amounted to $25.19 per share, 
an increase of $2.89, or nearly 13%, 
above the prior year. Stockholders’ 
equity was $ 80.6 million, up 11.8% 
from $72.0 in fiscal 2010. 
  After nearly a year of intensive 
work by our management team  
and outside legal and consulting 
specialists, we believe we have made 
substantial progress in improving 
those aspects of our MPS activities 
that were the subject of regulatory 
criticism. And our efforts continue 
under the supervision of our new 
federal financial regulators, the 
Office of the Comptroller of the 

Currency (OCC), which now  
supervises MetaBank, and the 
Board of Governors of the Federal 
Reserve System (the Federal 
Reserve), which now supervises 
Meta Financial Group.  
  We expect that we will experi-
ence reduced expenses in legal  
and consulting costs in fiscal 2012, 
returning to what we consider to  
be more normal levels and thus  
helping our efficiency ratios and  
the bottom line. 

  improved efficiencies

Counterintuitive as it may seem, 
persistent review of costs goes hand 
in hand with effective customer  
service. The more accomplished  
our bankers are at perceiving the 
true needs of customers, the more 
successful they will be in serving our 
customers with a precisely balanced 
combination of skills and services. 
Our bankers apply technology, 
including automation, to perform 
tasks that are altogether essential  
to the banking experience, even  
if those tasks do not “touch”  
the customer on a personal level.  
We carefully track industry trends, 
and our goal is to be near the  
forefront as practical solutions  
are found to implement new capa-
bilities.  Importantly, though, our 

objectives encompass efforts to 
lower costs while improving 
efficiency, and in that connection  
we saw a reduction of 6% in our full 
time staffing during fiscal 2011. The 
resulting reduction in compensation 
and overhead expense was accom-
plished despite higher than usual 
costs for regulatory compliance  
and related matters. 

  Meta payment systems 
$3.9 million net income

Despite considerable adversity  
due to the previously discussed  
regulatory actions, MPS was again 
profitable for the sixth consecutive 
year in fiscal 2011. While our net 
earnings of $3.9 million showed a 
steep decline from $12.6 million in 
the prior period, our Core Earnings, 
defined above, increased significantly 
to $8.6 million from $2.4 million in 
2010. Even though MPS’ non-interest 
income decreased by $39.7 million 
in 2011, noninterest expenses 
decreased by $15.3 million and  
loan loss provision expense declined 
by $11.8 million, thus offsetting 
much of the lower revenue impact.  
  MPS 2011 revenue decreased by 
39%, from $106.5 million in fiscal 
2010 to $65.2 million in 2011. The 
revenue declines were due primarily to 
the aforementioned discontinuance 

Meta Financial Group  2011  SuMMARy  ANNuAL  REPORT   

“…loan volume increased in the fourth quarter…”

of the iAdvance and certain income 
tax-related programs. 
  Total expenses were reduced by 
35% from 2010, partially offsetting 
the decline in revenue. While card fee 
income decreased by $39.6 million in 
2011, we were able to substantially 
offset this decrease through a com-
bination of reducing card processing 
expenses by $15.0 million and lower 
loan loss provision expenses by 
$11.8 million. 
  Once again in 2011, Meta 
Financial Group benefitted from  
the impressive generation of  
non-interest bearing deposits  
by MPS. And, while these funds 
could certainly be more effectively 
leveraged in a strong lending  
environment or a higher rate  
environment, we nevertheless  

metabank low-cost 
Deposit balances
in  millions

.

9
3
1
0
1
$

,

.

6
0
4
7
$

.

0
7
6
3
$

.

0
6
5
3
$

.

6
7
9
4
$

FunDinG  sources

wholesale 
borrowings:  2%

savings:  1%

wholesale 
borrowings:  4% savings:  1%

money markets:  3%

certificates:  10%

money markets:  4%

certificates:  15%

checking:  82%

checking:  74%

2011

2010

benefit from investing them, albeit 
at historically low current interest 
levels. When rates increase, as we 
expect they will over time, we 
believe these invested funds will 
produce substantially higher returns.

  MetaBank retail Banking 
Division $930K net income

We are gratified to once again report 
that MetaBank, our community 
bank serving the Iowa and South 
Dakota markets, was profitable in 
fiscal 2011. Excluding the goodwill 
adjustment and the settlement of  
the CD related class action lawsuit 
mentioned earlier, net income for  
the retail bank was $ 3.4 million. 

  lending

because applications for loans  
from borrowers with solid credit 
were below the levels needed to 
maintain or grow the size of our 
portfolio. Without question, this  
is a direct result of the economic 
conditions our country is experienc-
ing. However, this trend seems to  
be changing as our loan volume 
increased in the fourth quarter  
of fiscal 2011; we believe we will 
benefit from a return to moderate 
growth in lending in fiscal 2012. 
  Our position at MetaBank is  
that we are lenders who are actively 
seeking qualified borrowers. We  
are always ready to extend timely 
credit to such applicants. With our 
non-performing assets well below 
industry averages, we expect to  
continue our practice of making 
every good loan possible. Simply 
stated, we believe in the communi-
ties we proudly serve.  

’11 ’10 ’09 ’08 ’07

Loan volume at the Retail Bank  
was lower than the prior year 

“MetaBank continues to meet and exceed 
all federal regulatory capital requirements…”

4 / 5

  culture

MetaBank is in the process of  
further improving its sales and  
marketing culture through a new 
and comprehensive project launched 
in mid-September 2011 at an  
all-employee gathering. Designed  
to enhance the ability of our bankers 
to succeed in a dynamic competitive 
environment, we believe our pro-
prietary program will sharpen  
customer service and motivate 
employees in three key areas to  
a high level of excellence that we  
hope will ultimately produce  
growth to the Meta Financial  
Group bottom line. 
•  First, our bankers created a 

new, overarching objective that 
customers have a certain clear 

mps non-interest income
in  millions

2

.

3
9
$

.

4
7
7
$

5

.

3
5
$

.

6
5
1
$

8

.

4
3
$

’11 ’10 ’09 ’08 ’07

conviction – “I love my bank!” 
•  Second, crisply defined service 

standards have been established  
at each customer “touch point.”
•  Third, our bankers have commit-
ted themselves to a demanding  
set of personalized professional 
standards. 

This long-term project is a major 
component in our effort to ensure 
MetaBank is better positioned for 
continued growth and success.

  asset Quality

Though the level of our non- 
performing assets grew by $6.2  
million from 2010 to 2011, our  
asset quality remains strong by 
industry standards. Only approxi-
mately 1.2 % of our assets are  
non-performing. We contrast  
the quality of our assets against 
industry levels of non-performing 
assets of nearly 3%. The Bank’s 
loan quality led to dramatically 
lower loan loss provision require-
ments when compared to the prior 
year. Although, our foreclosed  
real estate and repossessed assets 
increased to $2.7 million from  
2010 to 2011.  The majority of  
this increase was the result of our 
Company foreclosing on a $2.0  
million agricultural loan. We expect 

no loss related to this foreclosed 
property. 

  capital

At September 30, 2011, MetaBank 
met and exceeded all federal  
regulatory capital requirements to 
remain classified as a well-capital-
ized institution under applicable  
regulations. MetaBank’s Tier 1 
(core) capital to adjusted total assets 
was 6.4% at September 30, 2011, 
compared to a well-capitalized 
requirement of 5.0%, its total  
capital to risk-weighted assets ratio 
was 20.1% compared to the 10.0% 
requirement, and MetaBank’s Tier 1 
(core) capital to risk-weighted assets 
ratio was 19.0% compared to the 
6.0% requirement. 

  changes in leadership

With a mixture of pride, gratitude 
and sadness, I want to comment  
on the previously announced  
resignation of our long-time 
Chairman, Jim Haahr. As I said  
at the time of the announcement  
in September, I cannot be the  
most objective person in recount- 
ing the record of the remarkable 
executive and gentleman, but  
I will nevertheless take this  
opportunity to put this milestone 

Meta Financial Group  2011  SuMMARy  ANNuAL  REPORT   

“…it is Jim who is owed much of 
the credit for our success.”

in amplified roles in the Meta 
Financial Group organization. 
  Following Jim’s resignation,  
I was elected to the additional  
position of Chairman, while remain-
ing in my roles as President and CEO.

  in closing

I want to express sincere gratitude 
to our partners, customers, stock-
holders, employees, and manage-
ment for their steadfast support 
throughout this challenging year. 
With their understanding, we were 
able to remain profitable and emerge 
as a stronger organization. With  
the excellent guidance of our Board, 
I believe we can continue to build 
our franchise value, and that we 
have the tools, the expertise, and  
the necessary strong leadership  
personnel in place to succeed.

J. tyler haahr
Chairman of the Board, President and CEO       

December 20, 2011

event in perspective as best I can.
   For more than a half century,  
Jim has earned impeccable creden-
tials in our industry. He is known 
coast to coast for his contributions 
to banking and for his noteworthy 
influence on the course of national 
and regional community banking. 
Of greatest importance to our  
owners, it is Jim who is owed  
much of the credit for our success. 
Captaining the institution from its 
days as a small mutual savings and 
loan association through its initial 
public offering as a publicly-traded 
holding company and beyond,  
Jim’s integrity, perception and  
foresight are the principal attributes 
underlying each step of our growth. 
Our board, our management and 
employees, not least of them the 
undersigned, deeply appreciate his 
enormous contributions and what 
we all believe will be his lasting  
influence on our future. 
  E. Thurman Gaskill, an indepen-
dent director currently serving in  
his 30th year on our Board, was 
named Meta Financial Group’s first 
Lead Director. He was also named 
Vice Chairman. In addition, EVP 
and Chief Operating Officer Troy 
Moore was named to the Board of 
Directors of both MetaBank and 
Meta Financial Group. We are most 
fortunate to have both men serving 

 
Investor Information

annual Meeting of stockholders

independent auditors

Form 10-K

The Annual Meeting of Stockholders will 
convene at 1:00 pm on Monday, January 
30, 2012.  The meeting will be held in the 
Board Room of MetaBank, 121 East Fifth 
Street, Storm Lake, Iowa. Further informa-
tion with regard to this meeting can be 
found in the proxy statement.

General counsel

Mack, Hansen, Gadd, Armstrong & Brown, P.C.
316 East Sixth Street 
P.O. Box 278
Storm Lake, Iowa 50588

special counsel 

Katten Muchin Rosenman LLP
2900 K Street NW / Suite 200
Washington, D.C. 20007

KPMG LLP
2500 Ruan Center
666 Grand Avenue
Des Moines, Iowa 50309

stockholder services 

Stockholders desiring to change the name, 
address, or ownership of stock; to report 
lost certificates; or to consolidate accounts, 
should contact the corporation’s transfer 
agent:

Registrar & Transfer Company
10 Commerce Drive
Cranford, New Jersey 07016
Telephone: 800.368.5948
Email: invrelations@rtco.com

  Web site: www.rtco.com

Copies of the Company’s Annual Report on 
Form 10-K for the year ended September 
30, 2011 (excluding exhibits thereto) may 
be obtained without charge from Investor 
Relations; please see below.

investor relations

Requests for Form 10-K, other inquiries or  
investor comments are welcome and 
should be directed to:
  Lisa Binder, Vice President 
   Sales, Marketing & Investor Relations  
  Meta Financial Group, Inc.
  121 East Fifth Street
  P.O. Box 1307
  Storm Lake, Iowa 50588
  Telephone: 712.732.4117
  Email: invrelations@metabank.com
  Web site: www.metafinancialgroup.com

6 / 7

Dividend and Stock Market Information

Meta Financial Group’s common stock trades on the NASDAQ Global Market® under the 
symbol “CASH.” Quarterly dividends for 2011 and 2010 were $0.13. The price range of the 
common stock, as reported on the NASDAQ System, was as follows:

Fiscal  Year 2011 
low 

HiGH 

Fiscal  Year 2010
low 

HiGH 

    First Quarter 

    Second Quarter 

    Third Quarter 

    Fourth Quarter 

$  12.63 

$  33.23  

$ 20.45 

$   23.76

13.85 

13.22 

17.14 

18.50  

19.05  

22.30  

17.40 

24.97 

29.28 

25.25

32.67

36.72

Prices disclose inter-dealer quotations 
without retail mark-up, mark-down or  
commissions, and do not necessarily  
represent actual transactions. 
  Dividend payment decisions are made 
with consideration of a variety of factors 
including earnings, financial condition, 
market considerations and regulatory 

restrictions. Restrictions on dividend  
payments are described in Note 14 of  
the Notes to Consolidated Financial  
Statements included in our Annual  
Report on Form 10-K.

As of September 30, 2011, Meta  
Financial Group had 3,146,867 shares  
of common stock outstanding, which  

were held by approximately 200 stock-
holders of record, and 485,352 shares 
subject to outstanding options. The  
stockholders of record number does 
not reflect approximately 800 persons 
or entities that hold their stock in 
nominee or “street” name.

	 ›› comparison of cumulative total return of Meta Financial Group

(NASDAQ symbol: CASH, broad market and industry index)

For five fiscal years commencing October 1, 2006 and ending September 30, 2011. 

200

150

100

50

0

NASDAQ Market Index
 Meta Financial Group, Inc.
Morningstar Index1
Morningstar/Hemscott 
Index2

Market Makers for Meta Financial Group 
(nasDaQ:  “casH”) as of september 30,  
2011: 

•  uBS Securities LLC
•  Knight Capital Americas, L.P.
•  Wedbush Securities Inc.
•  Trade Manage Capital, Inc.
•  TD Ameritrade Clearing, Inc.
•  Morgan Stanley & Co. LLC
•  Citadel Securities LLC

2006  

2007 

2008 

2009 

2010 

2011

Historical stock price performance shown on the graph is not necessarily indicative of future price performance.
1Morningstar Savings & Cooperative Banks (219 companies)
2Morningstar/Hemscott Savings & Loans (224 companies), discontinued in 2010

Meta Financial Group  2011  SuMMARy  ANNuAL  REPORT   

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Board of Directors / Senior Officers

8

BoarD oF Directors

senior oFFicers

J. tyler Haahr
Chairman of the Board, President and  
Chief Executive Officer of Meta Financial 
Group and MetaBank

J. tyler Haahr
Chairman of the Board, President and  
Chief Executive Officer of Meta Financial 
Group and MetaBank

e. thurman Gaskill
Vice Chairman of the Board and  
Lead Director of Meta Financial Group 
and MetaBank
Iowa State Senator (1998 - 2008) and 
Grain and Livestock Farming Operation 
Owner

Brad c. Hanson
Executive Vice President of Meta Financial 
Group and MetaBank and President of  
Meta Payment Systems Division

Frederick v. Moore
President of Buena Vista university

troy Moore
Executive Vice President and  
Chief Operating Officer of Meta Financial 
Group and MetaBank

rodney G. Muilenburg
Retired Dairy Specialist Manager of  
Purina Mills, Inc.; Retired Consultant for 
TransOva Genetics Dairy Division and 
Retired Director of Sales and Marketing 
for TransOva Genetics  

troy Moore
Executive Vice President and  
Chief Operating Officer of 
Meta Financial Group and MetaBank

Brad c. Hanson
Executive Vice President of Meta Financial  
Group and MetaBank and President of 
Meta Payment Systems Division

David w. leedom
Executive Vice President, Secretary,  
Treasurer and Chief Financial Officer  
of Meta Financial Group

Jim accordino
Senior Vice President, Business  
Development and Partner Services  
of Meta Payment Systems Division

ron Butterfield
Senior Vice President and Chief of Staff 
of Meta Payment Systems Division

Michael conlin
Senior Vice President of Agent Products 
of Meta Payment Systems Division

Jeanne partlow
Retired Chairman of the Board and  
President of Iowa Savings Bank

John de lavis
Senior Vice President of Operations of 
Meta Payment Systems Division

John Hagy
Senior Vice President and  
Chief Legal Officer

sandra K. Hegland, spHr
Senior Vice President,  
Director of Human Resources

Barbara Koopman
Senior Vice President of  
Retail Bank Operations

troy larson
Senior Vice President of  
Information Services

ellen Moore
Senior Vice President,  
Director of Sales & Marketing

steven G. patterson
Chief Lending Officer and President 
of MetaBank Central Iowa Market

timothy peters
President of MetaBank Brookings Market

Grant rogers
Senior Vice President of Business  
Development and Sales of Meta Payment 
Systems Division

Jeanni stahl
Senior Vice President,  
Third Party Risk and Compliance

Merid eshete, crp
Senior Vice President and Chief Risk Officer

ira Frericks
Senior Vice President and  
Chief Accounting Officer

Kathy M. thorson
President of MetaBank  
Sioux Empire Market

Jon w. wilcke
President of MetaBank  
Northwest Iowa Market

Meta Financial Group  2011  SuMMARy  ANNuAL  REPORT   

 
Meta paYMent sYsteMs 
metapay.com

sioux Falls
5501 South Broadband Lane
Sioux Falls, South Dakota 57108
605.361.4347
866.550.6382
605.338.0604 fax 

Meta Financial Group

Meta Financial Group 
metafinancialgroup.com

MetaBanK 
metabank.com

MetaBank Building
121 East Fifth Street
P.O. Box 1307
Storm Lake, Iowa 50588

›› nortHwest iowa MarKet

storm lake Main office
121 East Fifth Street
P.O. Box 1307
Storm Lake, Iowa 50588
712.732.4117
800.792.6815
712.749.7502 fax

storm lake plaza 
1413 North Lake Avenue
P.O. Box 1307
Storm Lake, Iowa 50588
712.732.6655
712.732.7924 fax

›› central iowa MarKet

central iowa Main office
Downtown Des Moines 
418 Sixth Avenue, Suite 205
Des Moines, Iowa  50309
515.243.0630
515.447.4242 fax

Highland park 
3624 Sixth Avenue
Des Moines, Iowa 50313
515.288.4866
515.288.3104 fax

ingersoll 
3455 Ingersoll Avenue
Des Moines, Iowa 50312
515.274.9674
515.274.9675 fax

Jordan creek
270 South 68th Street
West Des Moines, Iowa 50266
515.223.0440
515.223.0439 fax

urbandale
4848 86th Street
urbandale, Iowa 50322
515.309.9800
515.309.9801 fax

west Des Moines
3448 Westown Parkway
West Des Moines, Iowa 50266
515.226.8474
515.226.8475 fax

›› BrooKinGs MarKet 

Brookings Main office
600 Main Avenue
P.O. Box 98
Brookings, South Dakota 57006
605.692.2314
800.842.7452
605.692.7059 fax

›› sioux eMpire MarKet

sioux Falls Main office
4900 South Western Avenue
Sioux Falls, South Dakota 57108 
605.338.0059
605.338.0155 fax

south Minnesota
2500 South Minnesota Avenue
Sioux Falls, South Dakota 57105
605.977.7500
605.977.7501 fax

west 12th street 
2104 West 12th Street
Sioux Falls, South Dakota 57104  
605.336.8900
605.336.8901 fax

 
 
 
2 0 1 1   s u m m a r y   a n n u a l   r e p o r t

metafinancialgroup.com