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Pathward Financial, Inc.

cash · NASDAQ Financial Services
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Ticker cash
Exchange NASDAQ
Sector Financial Services
Industry Banks - Regional
Employees 1155
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FY2020 Annual Report · Pathward Financial, Inc.
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A MESSAGE FROM

PRESIDENT & CHIEF 
EXECUTIVE OFFICER 
BRAD HANSON

TO OUR S HAR EHOLDER S,

Meta  Financial  Group  produced  exemplary  financial  performance  in  fiscal  year  2020,  despite  the  challenges  created 
by COVID-19, as we advanced our mission of Financial Inclusion for All.®  We continued to make progress on our three  
strategic initiatives, while further developing our businesses. I am extremely proud of our employees and want to express  
my appreciation to them for their committed service to our customers and shareholders while working remotely.

CONTINUED FINAN CIAL AN D OPER ATI NG PR OGRE SS  IN 2 020

The Company reported net income of $104.7 million for fiscal year 2020 (an increase of 8% compared to fiscal 2019), 
and earnings per share of $2.94 (an increase of 18% compared to fiscal 2019), including the one-time gain on the 
sale of the Community Bank division. We achieved these results despite the headwinds from the substantial rate 
cuts initiated by the Federal Reserve Bank and the effects of the pandemic, as well as the sizable additions we made 
to our loan loss reserves.

0
2
0
2

R
A
E
Y

L
A
C
S
I
F

NET INCOME

RETURN ON AVERAGE ASSETS

$104.7 M An increase of 8% 

from fiscal 2019

1.45%

Return on average assets 
was depressed during the 
year by Economic Impact 
Payment deposits

DILUTED EARNINGS PER SHARE

EFFICIENCY RATIO

$2.94 An increase of 18% 

from fiscal 2019

64%

An improvement from 
69% in fiscal year 2019

Our  strong  operating  performance  afforded  us  the  opportunity  to  return  capital  to  shareholders  by  repurchasing   
approximately 3.7 million shares at what we believe are favorable prices, as well as to continue our dividend, equal 
to $0.20 per share annually. We will consider further share repurchase activity within the context of our overall capital 
deployment strategies, including funding growth initiatives and returning excess capital to shareholders.

We made substantial progress during the year to advance our three strategic initiatives:

Increase the percentage of funding from core deposits

COMMERCIAL 
FINANCE 
LOANS

$2.31B
An increase 
of 20% from 
fiscal 2019

•  Served as an agent for distributing prepaid debit cards as part of the Economic Impact Payments (EIP) 
  program under the Coronavirus Aid, Relief, and Economic Security Act (CARES Act).

•  Increased fiscal year average payments deposits 32%, year-over-year, excluding EIP-related balances. 

•  Extended and entered into agreements with strategic partners and continued the build-out of our 
  Faster Payments Platform.

Optimize our interest-earning asset mix

•  Completed the sale of our Community Bank division in February 2020, just before implementing our 
  Pandemic Plan in response to COVID-19.

•  Reduced legacy community bank portfolio by 60% to $485.6 million as of September 30, 2020.  
  Portfolio will continue to pay down over time or be sold.

Increase our operating efficiency

•  Improved our efficiency ratio from 69% for fiscal year 2019 to 64% for fiscal year 2020.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
#1

Best
Revenue
Strategy

Bank Director’s 2021 
RankingBanking® Study

We also added several new customer relationships and extended existing relationships that strengthened our 
product offering:

• 

Expanded our Faster Payments Platform by adding processors Finix and TabaPay. MetaBank, N.A.® is committed  
to leading the enablement of payments technology by providing access to faster payments processing through  

  Mastercard Send and Visa Direct. 

• 

Renewed our relationship with H&R Block, Inc. with a three-year strategic banking relationship to serve 
as a facilitator for H&R Block’s suite of financial services products, including Emerald Prepaid Mastercard,® 
Refund Transfers, Refund Advances, Emerald Advance® lines of credit, and other products through H&R Block’s 
distribution channels.

• 

Teamed  with  MoneyLion  to  power  RoarMoney,sm a  mobile  demand  deposit  account  designed  to  meet  the 
evolving  needs  of  consumers  who  are  focused  on  making  their  finances  work  for  their  individual  needs.  
  MetaBank was named Partner Bank of the Year by Tearsheet for MoneyLion’s RoarMoney banking product.

Finally, we received two important regulatory approvals: one from the Office of the Comptroller of the Currency to convert 
MetaBank to a national bank charter, and one from the Federal Reserve Bank of Minneapolis to convert the Company to  
a  bank  holding  company,  which  we  have  elected  to  treat  as  a  financial  holding  company.  These  conversions  more  
closely align the Company and MetaBank’s regulatory charter to our strategy. Our national bank charter, coordination  
with regulators, and deep understanding of risk mitigation and compliance allows us to guide our partners and deliver 
the financial products and services that meet the needs of those who need them most.

OUR COMMITMENT TO FINANCIAL ENABLEMENT GIVES US A DIFFERENTIATED BUSINESS MODEL

As the world’s economy redefines itself, one constant remains: the growing divide between those with access to the full 
benefits of the financial system and those who are outside. Many people who reside at the lower end of the economic 
spectrum — those performing the hard work at the heart of the real economy — are seeking financial stability, pathways 
toward upward mobility, and a chance to participate in the economic engine they are helping create.

MetaBank is a financial enablement company who works with innovators to increase financial availability, choice, and  
opportunity  for  all.  We  strive  to  remove  barriers  that  traditional  institutions  put  in  the  way  of  financial  access,  and  
promote economic mobility by providing responsible, secure, high-quality financial products that contribute to the social 
benefit of communities at the core of the real economy.

Focusing  on  fundamental  financial  needs,  MetaBank  seeks  to  enable  individuals  and  organizations  to  improve  their  
economic status and set themselves on secure paths for growth and financial stability. We use our national bank charter 
to enable third-party providers (Banking as a Service, or BaaS) by helping them access financial networks, guiding them 
as they navigate risk and compliance, and overseeing their activities to ensure quality, security, and fairness.

MetaBank has many years of experience serving niche markets and operates in five primary business lines: Payments, 
Tax Services, Commercial Finance, Consumer Lending, and Meta Ventures.

•   Our Payments division enables fintechs, finservs, and various organizations so that they can enable consumers by 
  distributing prepaid cards, deposit accounts, and payment-related transactions. MetaBank is a fiduciary who issues 

accounts, holds the funds, and manages the money, moving billions of dollars each day.

•   Our Tax Services division enables tax preparation firms to provide underbanked consumers with access to electronic 
tax filing services and refund advances, helping consumers overcome complicated tax preparation and gain faster, 

  more convenient access to their tax refunds.

•   Our  Commercial  Finance division  enables  America’s  small  and  medium-sized  businesses,  as  well  as  large  enterprises, 
  with  flexible  capital  solutions  they  cannot  get  elsewhere.  We  offer  factoring,  asset-based  lending,  leasing,  and  
  government guaranteed lending using years of experience and proprietary techniques to actively monitor collateral 
and mitigate risk. By focusing on collateral and emphasizing long-term relationships, we provide guardrails against 

  uncertainty and minimize the risk of failure for companies operating at the core of the real economy.

•   Our Consumer Finance division enables consumers to better control their financial futures with empowered spending 
and  reliable  access  to  funds.  Responsible  credit  options  create  pathways  toward  upward  mobility  by  establishing 
credit histories and building credit scores.

•   Meta Ventures provides capital, enabling emerging and strategic companies that align with our mission and contribute to  
  our goal of Financial Inclusion for All.®

 
 
 
 
 
 
 
 
 
 
 
H E L P I N G   O U T   T H R O U G H   T H E   P A N D E M I C

Our  Company’s  priority  is  the  health  and  safety  of  our  employees  and  ensuring  customers  have  access  to  financial 
services  when  they  need  them.  In  early  March  2020,  we  implemented  our  Pandemic  Plan  under  our  Business  Continuity  
Program.  We  acted  swiftly  with  minimal  disruption  to  our  business  and  put  preventive  health  measures  in  place  to  
protect our employees and customers.

We  provided  solutions  nationwide  for  both  small  businesses  and  individuals  during  this  unprecedented  time.  Across 
the  bank,  we  are  proud  to  have  assisted  businesses  in  staying  afloat  during  loan  deferrals  and  modifications  and  to  
have  participated  in  two  key  provisions  of  the  CARES  Act:  The  Paycheck  Protection  Program  (PPP)  and  the  Economic  
Impact Payments (EIP) program.

• MetaBank  served  as  the  sole  Financial  Agent  for  distributing  prepaid  debit  cards  used  in  the  EIP  program.  Our
Payments division, in collaboration with Fiserv and Visa, is proud to have provided a safe and secure mechanism
for  individuals,  including  the  underbanked,  to  receive  their  stimulus  payments.  Under  the  first  round  of  EIP,
approximately  $6.42  billion  in  stimulus  payments  on  3.6  million  prepaid  cards  were  mailed  to  individuals
across the United States.

• Crestmark,  our  Commercial  Finance  flagship,  is  proud  to  have  helped  over  689  small  businesses,  funding  more
than  $219  million  for  small  businesses  and  saving  over  20,000  jobs  nationwide  through  the  PPP.  Staying
true  to  our  trademarked  We help ® philosophy,  from  the  moment  funding  was  available,  Crestmark  accepted
applications from all small businesses, regardless of whether they were new, previous, or existing clients.

D E D I C AT I O N   T O   E N V I R O N M E N T A L ,   S O C I A L ,   A N D   G O V E R N A N C E   ( E S G )

MetaBank takes its social responsibility to heart by providing products and services that directly address the foundational  
financial needs of the people and organizations at the core of the real economy. Our ESG and corporate social responsibility 
(CSR) policies are embedded in our strategy so that priorities stay aligned with helping our communities move toward 
prosperity and success.

Our  people  are  dedicated  to  a  spirit  of  stewardship  and  service  to  the  communities  we  serve.  Promoting  a  diversity  of  
perspectives across our organization is vital to achieving these shared economic mobility goals. By ensuring our employee 
base reflects our customer base, we can better understand the challenges and align our solutions accordingly.

We further our commitment through our partnership with Operation HOPE, a non-profit for-purpose organization working 
to disrupt poverty and empower inclusion for low and moderate-income youth and adults, extend financial literacy and 
money management resources to our communities, and execute other strategies to help financial enablement.

We  are  dedicated  to  building  on  our  foundation  of  community  engagement  and  strong  governance  practices  as  we  
expand  our  ESG  endeavors.  Immediate  areas  of  focus  include  identifying  the  ESG  issues  that  are  most  material  to  us,  
and  enhancing  our  diversity,  equity,  and  inclusion  efforts. Our  resolve  is  evidenced  by  our  Board’s  newly  formed  ESG  
committee. In addition, we’ve added a Vice President of ESG and Community Impact to drive our ESG strategy and lead 
our ESG working group.

L O O K I N G   T O   F I S C A L   Y E A R   2 0 2 1

We  look  to  fiscal  year  2021  with  optimism,  as  we  continue  to  make  progress  with  our  three  strategic  initiatives. T he  
fundamentals  driving  our  businesses  are  strong,  and  the  promise  of  economic  recovery  as  COVID-19  vaccines  become 
widespread are encouraging. Subsequent to the start of the new fiscal year, we were again tasked to distribute prepaid 
debit cards to individuals as part of the second round of the EIP program, signifying the recognition of our capabilities in 
executing large programs and our commitment to the financial well-being of all Americans.

MetaBank is committed to expanding who — and how — the financial industry helps, and we strongly believe that financial 
enablement and upward economic mobility are fundamental to our cause. We seek to help those at the heart of the real 
economy by providing opportunities for financial stability, pathways toward prosperity, and Financial Inclusion For All.®

Sincerely,

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549 
FORM 10-K 

☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d)
OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended September 30, 2020 

OR

☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d)
OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from            to     

 .

Commission File Number:  0-22140 

META FINANCIAL GROUP INC.®
(Exact name of registrant as specified in its charter)

Delaware
(State or other jurisdiction of incorporation or 
organization)

42-1406262
(I.R.S. Employer Identification No.)

5501 South Broadband Lane, Sioux Falls, South Dakota 57108 
(Address of principal executive offices and Zip Code)

(605) 782-1767
(Registrant’s telephone number, including area code)

Securities Registered Pursuant to Section 12(b) of the Act:

Title of each class

Trading Symbol(s)

Common Stock, $.01 par value

CASH

Name of each exchange on which 
registered
The NASDAQ Stock Market LLC

Securities Registered Pursuant to Section 12(g) of the Act:  None.

Indicate  by  check  mark  if  the  Registrant  is  a  well-known  seasoned  issuer,  as  defined  in  Rule  405  of  the 

Securities Act.  Yes ☒ No ☐

Indicate by check mark if the Registrant is not required to file reports pursuant Section 13 and Section 15(d) 

of the Act.  Yes ☐ No ☒1.

Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 
15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the 
Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 
days.  Yes ☒ No ☐

Indicate  by  check  mark  whether  the  Registrant  has  submitted  electronically  every  Interactive  Data  File 
required to be submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 
months (or for such shorter period that the Registrant was required to submit such files).  Yes ☒ No ☐.

Indicate  by  check  mark  whether  the  Registrant  is  a  large  accelerated  filer,  an  accelerated  filer,  a  non-
accelerated  filer,  a  smaller  reporting  company  or  an  emerging  growth  company  See  the  definitions  of  "large 
accelerated filer." "accelerated filer," "smaller reporting company," and "emerging growth company" in Rule 12b-2 of 
the Exchange Act:

Large Accelerated 

Filer ☒

Accelerated

filer ☐

Non-accelerated

filer ☐

Smaller reporting

company ☐

Emerging growth

company ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended 
transition period for complying with any new or revised financial accounting standards provided pursuant to Section 
13(a) of the Exchange Act. ☐ 

Indicate  by  check  mark  whether  the  registrant  has  filed  a  report  on  and  attestation  to  its  management's 
assessment  of  the  effectiveness  of  its  internal  control  over  financial  reporting  under  Section  404(b)  of  Sarbanes-
Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report. ☒

Indicate by check mark whether the Registrant is a shell company (as defined in Rule 12b-2 of the Exchange 

Act). ☐ Yes ☒ No

As  of  March  31,  2020,  the  aggregate  market  value  of  the  voting  stock  held  by  non-affiliates  of  the 
Registrant, computed by reference to the average of the closing bid and asked prices of such stock on the NASDAQ 
Global Select Market as of such date, was $693.1 million.

As of November 23, 2020, there were 33,446,654 shares of the Registrant’s Common Stock outstanding.

DOCUMENTS INCORPORATED BY REFERENCE

PART III of Form 10-K -- Portions of the Proxy Statement for the Annual Meeting of Stockholders to be held February 
23, 2021 are incorporated by reference into Part III of this report.

 
 
 
 
 
META FINANCIAL GROUP, INC.
FORM 10-K

Table of Contents

Item 1.

Business

Item 1A.

Risk Factors

Item 1B.

Unresolved Staff Comments

Item 2.

Item 3.

Item 4.

Properties

Legal Proceedings

Mine Safety Disclosures

PART I

PART II

Item 5.

Item 6.

Item 7.

Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases 
of Equity Securities
Selected Financial Data

Management’s Discussion and Analysis of Financial Condition and Results of Operations

Item 7A.

Quantitative and Qualitative Disclosures About Market Risk

Item 8.

Item 9.

Financial Statements and Supplementary Data

Changes in and Disagreements With Accountants on Accounting and Financial Disclosure

Item 9A.

Controls and Procedures

Item 9B.

Other Information

PART III

Item 10.

Directors, Executive Officers and Corporate Governance

Item 11.

Executive Compensation

Item 12.

Item 13.

Security Ownership of Certain Beneficial Owners and Management and Related Stockholder 
Matters
Certain Relationships and Related Transactions, and Director Independence

Item 14.

Principal Accountant Fees and Services

Item 15.

Exhibits and Financial Statement Schedules

Item 16.

Form 10-K Summary

PART IV

Page
No.

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i

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Forward-Looking Statements

Meta  Financial  Group,  Inc.®  ("Meta"  or  "the  Company"  or  "us")  and  its  wholly-owned  subsidiary,  MetaBank®,  National 
Association  ("MetaBank"  or  "the  Bank")  may  from  time  to  time  make  written  or  oral  “forward-looking  statements,”  including 
statements  contained  in  this  Annual  Report  on  Form  10-K,  the  Company’s  other  filings  with  the  Securities  and  Exchange 
Commission  (the  "SEC"),  the  Company’s  reports  to  stockholders,  and  other  communications  by  the  Company  and  MetaBank, 
which are made in good faith by the Company pursuant to the “safe harbor” provisions of the Private Securities Litigation Reform 
Act of 1995.

You  can  identify  forward-looking  statements  by  words  such  as  “may,”  “hope,”  “will,”  “should,”  “expect,”  “plan,”  “anticipate,” 
“intend,”  “believe,”  “estimate,”  “predict,”  “potential,”  “continue,”  “could,”  “future,”  or  the  negative  of  those  terms,  or  other 
words  of  similar  meaning  or  similar  expressions.  You  should  carefully  read  statements  that  contain  these  words  because  they 
discuss  our  future  expectations  or  state  other  “forward-looking”  information.  These  forward-looking  statements  are  based  on 
information currently available to us and assumptions about future events, and include statements with respect to the Company’s 
beliefs,  expectations,  estimates,  and  intentions,  which  are  subject  to  significant  risks  and  uncertainties,  and  are  subject  to 
change based on various factors, some of which are beyond the Company’s control. Such risks, uncertainties and other factors 
may  cause  our  actual  growth,  results  of  operations,  financial  condition,  cash  flows,  performance  and  business  prospects  and 
opportunities  to  differ  materially  from  those  expressed  in,  or  implied  by,  these  forward-looking  statements.  Such  statements 
address, among others, the following subjects: future operating results; expectations in connection with the impact of the ongoing 
COVID-19  pandemic  and  related  governmental  actions  on  the  Company  and  MetaBank;  customer  retention;  loan  and  other 
product demand; expectations concerning acquisitions and divestitures; new products and services, including those offered by the 
Meta Payment Systems, Refund Advantage, EPS Financial and Specialty Consumer Services divisions; credit quality; the level of 
net charge-offs on loans and leases and the adequacy of the allowance for loan and lease losses; technology; and the Company's 
employees. The following factors, among others, could cause the Company's financial performance and results of operations to 
differ materially from the expectations, estimates, and intentions expressed in such forward-looking statements: maintaining our 
executive management team; expected growth opportunities may not be realized or may take longer to realize than expected; the 
potential  adverse  effects  of  the  ongoing  COVID-19  pandemic  and  any  governmental  or  societal  responses  thereto,  or  other 
unusual  and  infrequently  occurring  events;  actual  changes  in  interest  rates  and  the  Fed  Funds  rate;  additional  changes  in  tax 
laws;  the  strength  of  the  United  States'  economy,  in  general,  and  the  strength  of  the  local  economies  in  which  the  Company 
operates; changes in, trade, monetary, and fiscal policies and laws, including interest rate policies of the Board of Governors of 
the  Federal  Reserve  System  (the  “Federal  Reserve”);  inflation,  market,  and  monetary  fluctuations;  the  timely  and  efficient 
development of, and acceptance of, new products and services offered by the Company or its strategic partners, as well as risks 
(including reputational and litigation) attendant thereto, and the perceived overall value of these products and services by users; 
the  Bank's  ability  to  maintain  its  Durbin  Amendment  exemption;  the  risks  of  dealing  with  or  utilizing  third  parties,  including,  in 
connection  with  the  Company’s  refund  advance  business,  the  risk  of  reduced  volume  of  refund  advance  loans  as  a  result  of 
reduced  customer  demand  for  or  usage  of  Meta’s  strategic  partners’  refund  advance  products;  our  relationship  with,  and  any 
actions which may be initiated by our regulators; the impact of changes in financial services laws and regulations, including, but 
not limited to, laws and regulations relating to the tax refund industry and the insurance premium finance industry and recent and 
potential changes in response to the ongoing COVID-19 pandemic such as the Coronavirus Aid, Relief, and Economic Security Act 
(the "CARES Act") and the rules and regulations that may be promulgated thereunder; technological changes, including, but not 
limited to, the protection of our electronic systems and information; the impact of acquisitions and divestitures; litigation risk; the 
growth of the Company’s business, as well as expenses related thereto; continued maintenance by MetaBank of its status as a 
well-capitalized  institution,  particularly  in  light  of  our  growing  deposit  base,  a  portion  of  which  has  been  characterized  as 
“brokered”;  changes  in  consumer  spending  and  saving  habits;  losses  from  fraudulent  or  illegal  activity;  technological  risks  and 
developments, and cyber threats, attacks or events; and the success of the Company at maintaining its high quality asset level 
and managing and collecting assets of borrowers in default should problem assets increase.

The foregoing list of factors is not exclusive. We caution you not to place undue reliance on these forward-looking statements. The 
forward-looking statements included in this Annual Report on Form 10-K speak only as of the date hereof, and the Company does 
not undertake any obligation to update, revise, or clarify these forward-looking statements whether as a result of new information, 
future events or otherwise. All subsequent written and oral forward-looking statements attributable to us or any person acting on 
our behalf are expressly qualified in their entirety by the cautionary statements contained or referred to in this section. Additional 
discussions of factors affecting the Company’s business and prospects are contained herein, including under the caption “Risk 
Factors,” and in the Company’s periodic filings with the SEC. The Company expressly disclaims any intent or obligation to update 
any forward-looking statements, whether written or oral, that may be made from time to time by or on behalf of the Company or its 
subsidiaries, whether as a result of new information, changed circumstances, or future events or for any other reason.

2

 
PART I

Item 1.     Business

GENERAL

Meta, a registered bank holding company, was incorporated in Delaware on June 14, 1993. Meta's principal assets 
are  all  the  issued  and  outstanding  shares  of  the  Bank,  a  national  bank,  the  accounts  of  which  are  insured  up  to 
applicable  limits  by  the  Federal  Deposit  Insurance  Corporation  ("FDIC")  as  administrator  of  the  Deposit  Insurance 
Fund (“DIF”). Unless the context otherwise requires, references herein to the Company include Meta and the Bank, 
and all subsidiaries of Meta, direct or indirect, on a consolidated basis.

The  Bank,  a  wholly-owned  full-service  banking  subsidiary  of  Meta,  operates  through  three  reportable  segments 
(Consumer,  Commercial,  and  Corporate  Services/Other).  The  diagram  below  reflects  the  Company's  divisions  and 
how they fall within the Company's segment structure. The Company works with high-value niche industries, strategic-
growth  companies  and  technology  adopters  to  grow  their  businesses  and  build  more  profitable  customer 
relationships.  The  Company  tailors  solutions  for  bank  and  non-bank  businesses,  and  provides  a  focused 
collaborative approach.

The business of the Bank primarily consists of attracting deposits and investing those funds in its loan and lease 
portfolios, along with providing prepaid cards and other financial products and solutions to business and consumer 
customers. In addition to originating loans and leases, the Bank also occasionally contracts to sell loans, such as 
tax refund advance loans, consumer credit product loans, and government guaranteed loans, to third party buyers. 
The Bank also sells and purchases loan participations from time to time to and from other financial institutions, as 
well as mortgage-backed securities ("MBS") and other investments permissible under applicable regulations. 

On February 29, 2020 (the "Closing Date"), the Company sold the Bank's Community Bank division, a component of 
the Company's Corporate Services/Other segment, to Central Bank, a state-chartered bank headquartered in Storm 
Lake, Iowa. The sale included all of the Community Bank's deposits, branch locations, fixed assets and employees 
and a portion of the Community Bank’s loan portfolio. The Company entered a servicing agreement with Central Bank 
for the retained Community Bank loan portfolio that became effective on the Closing Date. The retained Community 
Bank loan portfolio is included in the Corporate Services/Other segment.

In addition to its lending and deposit gathering activities, the Bank issues prepaid cards, offers innovative consumer 
credit  products,  sponsors  automated  teller  machines  (“ATMs”)  in  various  debit  networks,  and  offers  tax  refund-
transfer  services  and  other  payment  industry  products  and  services.  Through  its  activities,  the  Meta  Payment 
Systems (“MPS”) division generates both fee income and low-cost deposits for the Bank. 

3

SUBSIDIARIES

In April 2017, the Company formed a new entity, Meta Capital, LLC ("Meta Capital"), that is a wholly-owned service 
corporation subsidiary of MetaBank. Meta Capital was formed for the purpose of making minority equity investments. 
Meta Capital focuses on investing in companies in the financial services industry. 

First  Midwest  Financial  Capital  Trust  I,  also  a  wholly-owned  subsidiary  of  Meta,  was  established  in  July  2001  and 
Crestmark Capital Trust I, acquired by the Company in August 2018, was established in June 2005 for the purpose 
of issuing trust preferred securities.  

MARKET AREAS

The Consumer segment, which provides payments products and services and lending solutions nationwide, primarily 
operates out of Sioux Falls, South Dakota, with additional offices in Louisville, Kentucky and Easton, Pennsylvania. 
Within the Company's Commercial segment, the AFS/IBEX division operates out of its headquarters in Dallas, Texas 
with other offices throughout the country. The Crestmark division, which was created when the Company completed 
its  acquisition  of  Crestmark  Bancorp,  Inc.  and  its  Michigan  state-chartered  bank  subsidiary,  Crestmark  Bank  (the 
"Crestmark  Acquisition"),  operates  out  of  its  headquarters  in  Troy,  Michigan,  with  other  offices  throughout  the 
country.

The principal executive office of the Company is located at 5501 South Broadband Lane, Sioux Falls, South Dakota 
57108. Its telephone number at that address is (605) 782-1767.

The Company is subject to comprehensive regulation and supervision. See “Regulation and Supervision” herein.

4

 
 
 
LENDING ACTIVITIES

General 

The  diagram  below  shows  the  composition  of  the  Company's  lending  portfolio  by  loan  type.  The  Company 
emphasizes credit quality and seeks to avoid undue concentrations of loans and leases to a single industry or based 
on a single class of collateral. The Company has established lending policies that include a number of underwriting 
factors that it considers in making a loan, including loan-to-value ratio, cash flow, interest rate and credit history of 
the borrower.

The Company focuses its lending activities on the origination of commercial finance loans, consumer finance loans 
and taxpayer advance loans. Effective on the Closing Date of the Community Bank division sale to Central Bank, the 
Company  substantially  ceased  originating  loans  within  its  Community  Banking  loan  portfolio.  At  September  30, 
2020, the Company’s loans and leases receivable, net of allowance for loan and lease losses, totaled $3.27 billion, 
or 54% of the Company’s total assets, as compared to $3.63 billion, or 59%, at September 30, 2019. 

Loan  and  lease  applications  are  initially  considered  and  approved  at  various  levels  of  authority,  depending  on  the 
type and amount of the loan or lease as directed by the Bank's lending policies. The Company has a loan committee 
structure  in  place  for  oversight  of  its  lending  activities.  Loans  and  leases  in  excess  of  certain  amounts  require 
approval  by  either  an  Executive  Credit  Committee  or  a  Board  Credit  Committee.  The  Company  may  discontinue, 
adjust, or create new lending programs to respond to competitive factors.

5

At  September  30,  2020,  the  Company’s  largest  lending  relationship  to  a  single  borrower  or  group  of  related 
borrowers totaled $80.0 million. The Company had 24 other lending relationships in excess of $14.0 million as of 
September 30, 2020.

Loan and Lease Portfolio Composition

The following table provides information about the composition of the Company’s loan and lease portfolio in dollar 
amounts and in percentages as of the dates indicated. In general, for the fiscal year ended September 30, 2020, 
the  aggregate  principal  amounts  in  all  categories  of  loans  and  leases  discussed  below,  except  agricultural  loans, 
increased over levels from the prior fiscal year.

Loan  and  lease  tables  have  been  conformed  to  be  consistent  with  the  Company's  updated  categorization  of  its 
lending portfolio between National Lending and Community Banking.

6

2020

2019

2018

2017

2016

Amount

Percent

Amount

Percent

Amount

Percent

Amount

Percent

Amount

Percent

At September 30,

(Dollars in Thousands)

Real estate loans:

National Lending

Commercial finance

$  52,207 

 1.6 % $  42,266 

 1.2 % $  14,971 

 0.5 % $ 

Total National Lending

52,207 

 1.6 %

42,266 

 1.2 %

14,971 

 0.5 %

— 

— 

 — % $ 

 — %

— 

— 

 — %

 — %

Community Banking

Commercial real estate and operating
Consumer one-to-four family real 
estate and other

Agricultural real estate and operating

440,369 

 13.3 %

849,171 

 23.3 %

748,579 

 25.4 %

585,510 

 44.1 %

422,932 

 45.7 %

15,170 

9,122 

 0.5 %

 0.3 %

235,365 

37,029 

 6.4 %

 1.0 %

223,482 

36,780 

Total Community Banking

464,661 

 14.1 %   1,121,565 

 30.7 %   1,008,841 

Total real estate loans

516,868 

 15.7 %   1,163,831 

 31.9 %   1,023,812 

 7.7 %

 1.2 %

 34.3 %

 34.8 %

196,706 

 14.8 %

162,298 

 17.5 %

61,800 

844,016 

844,016 

 4.7 %

 63.6 %

 63.6 %

63,612 

648,842 

648,842 

 6.9 %

 70.1 %

 70.1 %

Other loans and leases:

National Lending

Commercial finance

Consumer finance

Tax services

Warehouse finance

  2,255,777 

 68.1 %   1,873,964 

 51.3 %   1,494,878 

 50.8 %

255,308 

224,151 

3,066 

293,375 

 6.8 %

 0.1 %

 8.8 %

268,198 

2,240 

262,924 

 7.3 %

 0.1 %

 7.2 %

270,361 

 9.2 %

140,229 

1,073 

65,000 

 — %

 2.2 %

192 

— 

 19.2 %

 10.6 %

 — %

 — %

174,034 

 18.8 %

14,300 

 1.5 %

190 

— 

 — %

 — %

Total National Lending

  2,776,369 

 83.8 %   2,407,326 

 65.9 %   1,831,312 

 62.2 %

395,729 

 29.8 %

188,524 

 20.4 %

Community Banking

Commercial real estate and operating
Consumer one-to-four family real 
estate and other

Agricultural real estate and operating

Total Community Banking

17,002 

 0.4 %

34,761 

 0.9 %

42,311 

 1.4 %

30,718 

 2.3 %

28,651 

 3.1 %

1,316 

2,585 

20,903 

 — %

 0.1 %

 0.5 %

24,060 

21,435 

80,256 

 0.7 %

 0.6 %

 2.2 %

23,836 

23,718 

89,865 

 0.8 %

 0.8 %

 3.0 %

22,775 

33,594 

87,087 

 1.7 %

 2.5 %

 6.6 %

22,794 

37,083 

88,528 

 2.5 %

 4.0 %

 9.6 %

Total other loans and leases

  2,797,272 

 84.3 %   2,487,582 

 68.1 %   1,921,177 

 65.2 %

482,816 

 36.4 %

277,052 

 29.9 %

Total loans and leases

$ 3,314,140 

 100.0 % $ 3,651,413 

 100.0 % $ 2,944,989 

 100.0 % $ 1,326,832 

 100.0 % $  925,894 

 100.0 %

7

The following table shows the composition of the Company’s loan and lease portfolio by fixed- and adjustable-rate at the dates indicated.

(Dollars in Thousands)

Fixed-rate loans and leases:

National Lending

Commercial finance

Consumer finance
Tax services (1)

Warehouse finance

2020

2019

2018

2017

2016

Amount

Percent

Amount

Percent

Amount

Percent

Amount

Percent

Amount

Percent

At September 30,

$ 1,687,130 

 50.9 % $ 1,113,071 

 30.5 % $  956,920 

 32.5 % $  250,459 

 18.9 % $  171,604 

108,706 

3,066 

124,012 

 3.3 %

 0.1 %

 3.7 %

22,965 

2,240 

— 

 0.6 %

 0.1 %

 — %

21,093 

1,073 

— 

 0.7 %

16,489 

 1.2 %

14,300 

 — %

 — %

— 

— 

 — %

 — %

— 

— 

 18.5 %

 1.5 %

 — %

 — %

Total National Lending

1,922,914 

 58.0 %

1,138,276 

 31.2 %

979,086 

 33.2 %

266,948 

 20.1 %

185,904 

 20.0 %

Community Banking

Commercial real estate and operating

408,585 

 12.3 %

828,603 

 22.7 %

749,258 

 25.5 %

580,092 

 43.8 %

417,281 

 45.1 %

Consumer one-to-four family real estate 
and other

Agricultural real estate and operating

15,312 

9,561 

 0.5 %

 0.3 %

226,375 

41,772 

 6.2 %

 1.1 %

220,163 

46,940 

 7.5 %

 1.6 %

80,419 

193,765 

 14.6 %

160,956 

Total Community Banking

433,458 

 13.1 %

1,096,750 

 30.0 %

1,016,361 

 34.6 %

854,274 

Total fixed-rate loans and leases

2,356,372 

 71.1 %

2,235,026 

 61.2 %

1,995,447 

 67.8 %

1,121,222 

 6.1 %

 64.5 %

 84.5 %

86,651 

664,888 

850,792 

 17.4 %

 9.4 %

 71.9 %

 91.9 %

Adjustable-rate loans and leases:

National Lending

Commercial finance

Consumer finance
Tax services (1)

Warehouse finance

Total National Lending

Community Banking

620,854 

115,445 

— 

169,363 

905,662 

 18.7 %

803,159 

 22.0 %

552,929 

 18.8 %

4,849 

 3.5 %

 — %

 5.1 %

245,233 

— 

262,924 

 6.7 %

 — %

 7.2 %

249,268 

— 

65,000 

 8.4 %

 — %

 2.2 %

123,742 

192 

— 

 27.3 %

1,311,316 

 35.9 %

867,197 

 29.4 %

128,783 

 0.4 %

 9.3 %

 — %

 — %

 9.7 %

2,430 

 0.3 %

— 

190 

— 

 — %

 — %

 — %

2,620 

 0.3 %

Commercial real estate and operating

48,786 

 1.5 %

55,329 

 1.5 %

41,632 

 1.4 %

36,136 

 2.8 %

34,302 

Consumer one-to-four family real estate 
and other

Agricultural real estate and operating

Total Community Banking

1,174 

2,146 

52,106 

 — %

 0.1 %

 1.6 %

33,050 

16,692 

105,071 

 0.9 %

 0.5 %

 2.9 %

27,155 

13,558 

82,345 

 0.9 %

 0.5 %

 2.8 %

25,716 

14,975 

76,827 

 1.9 %

 1.1 %

 5.8 %

Total adjustable-rate loans and leases

957,768 

 28.9 %

1,416,387 

 38.8 %

949,542 

 32.2 %

205,610 

 15.5 %

24,136 

14,044 

72,482 

75,102 

 3.7 %

 2.6 %

 1.5 %

 7.8 %

 8.1 %

Total loans and leases

3,314,140 

 100.0 %

3,651,413 

 100.0 %

2,944,989 

 100.0 %

1,326,832 

 100.0 %

925,894 

 100.0 %

Deferred fees and discounts

Allowance for loan and lease losses

8,625 

(56,188) 

Total loans and leases receivable, net
(1) Certain tax services loans do not bear interest.

$ 3,266,577 

7,434 

(29,149) 

(250) 

(13,040) 

(1,461) 

(7,534) 

(789) 

(5,635) 

$ 3,629,698 

$ 2,931,699 

$ 1,317,837 

$  919,470 

8

The  following  table  illustrates  the  maturity  analysis  of  the  Company’s  loan  and  lease  portfolio  at  September  30,  2020.  The  table  reflects  management’s 
estimate  of  the  effects  of  loan  and  lease  prepayments  or  curtailments  based  on  data  from  the  Company’s  historical  experiences  and  other  third-party 
sources. 

(Dollars in Thousands)

National Lending

Commercial finance

Consumer finance

Tax services

Warehouse finance

Total National Lending

Community Banking

Commercial real estate and operating

Consumer one-to-four family real estate and other

Agricultural real estate and operating

Total Community Banking

Total loans and leases

Due in one year or less

Due after one year through five 
years

Due after five years

Total

Amount

Weighted
Average
Rate

Amount

Weighted
Average
Rate

Amount

Weighted
Average
Rate

Amount

$  1,568,919 

 7.88 % $ 

653,712 

 7.02 % $ 

85,353 

 5.72 % $  2,307,984 

96,829 

3,066 

56,621 

1,725,435 

50,017 

4,936 

2,151 

57,104 

 7.46 %

 — %

 6.01 %

 7.79 %

 4.60 %

 3.74 %

 4.58 %

 4.52 %

109,558 

— 

236,754 

1,000,024 

197,376 

9,568 

5,892 

212,836 

 6.39 %

 — %

 5.92 %

 6.69 %

 4.58 %

 3.78 %

 4.33 %

 4.53 %

17,764 

 5.99 %

224,151 

— 

— 

 — %

 — %

3,066 

293,375 

103,117 

 5.76 %

2,828,576 

209,978 

1,982 

3,664 

215,624 

 4.49 %

 3.87 %

 3.32 %

 4.46 %

457,371 

16,486 

11,707 

485,564 

$  1,782,539 

 7.68 % $  1,212,860 

 6.31 % $ 

318,741 

 4.88 % $  3,314,140 

9

National Lending

Commercial Finance
The  Company's  commercial  finance  product  lines  include  term  lending,  asset  based  lending,  factoring,  leasing, 
insurance  premium  finance,  government  guaranteed  lending  and  other  commercial  finance  products  offered  on  a 
nationwide basis. 

Term Lending. Through its Crestmark division, the Bank originates a variety of collateralized conventional term loans 
and notes receivable. While terms range from three years to 25 years, the weighted average life of these loans is 
approximately  53  months.  These  term  loans  may  be  secured  by  equipment,  recurring  revenue  streams,  or  real 
estate.  Credit  risk  is  managed  through  setting  loan  amounts  appropriate  for  the  collateral  based  on  information 
including  equipment  cost,  appraisals,  valuations,  and  lending  history.  The  Bank  follows  standardized  loan  policies 
and established and authorized credit limits and applies attentive portfolio management, which includes monitoring 
past dues, financial performance, financial covenants, and industry trends. As of September 30, 2020, 26% of the 
term lending portfolio exposure is concentrated in solar/alternative energy, most of which are construction projects 
that  will  convert  to  longer  term  government  guaranteed  facilities  upon  completion  of  the  construction  phase. 
Equipment Finance Agreements and Installment Purchase Agreements make up $349.9 million, or 43%, of the term 
lending  total  as  of  September  30,  2020.  The  remaining  31%  are  a  variety  of  investment  advisory  loans  and  other 
more traditional term equipment and general purpose commercial loans.

Asset  Based  Lending.  Through  its  Crestmark  division,  the  Bank  provides  asset  based  loans  secured  by  short-term 
assets such as inventory, accounts receivable, and work-in-process. Asset based loans may also be secured by real 
estate and equipment. The primary sources of repayment are the operating income of the borrower, the collection of 
the  receivables  securing  the  loan,  and/or  the  sale  of  the  inventory  securing  the  loan.  Loans  are  typically  revolving 
lines of credit with terms of one year to three years, whereby the Bank withholds a contingency reserve representing 
the difference between the amount advanced and the fair value of the invoice amount or other collateral value. Credit 
risk  is  managed  through  advance  rates  appropriate  for  the  collateral  (generally,  advance  rates  on  accounts 
receivable is 85% and inventory advance rates range from 40% to 50%), standardized loan policies, established and 
authorized  credit  limits,  attentive  portfolio  management  and  the  use  of  lock  box  agreements  and  similar 
arrangements which result in the Company receiving and controlling the debtors' cash receipts. As of September 30, 
2020, approximately 70% of these loans were backed by accounts receivable.

Factoring.  Through  its  Crestmark  division,  the  Bank  provides  factoring  lending  where  clients  provide  detailed 
inventory,  accounts  receivable,  and  work-in-process  reports  for  lending  arrangements.  The  factoring  clients  are 
diversified as to industry and geography. With these loans, the Crestmark division withholds a contingency reserve, 
which  is  the  difference  between  the  fair  value  of  the  invoice  amount  or  other  collateral  value  and  the  amount 
advanced  (generally,  advance  rates  are  85%  on  accounts  receivable).  This  reserve  is  withheld  for  nonpayment  of 
factored  receivables,  service  fees  and  other  adjustments.  Credit  risk  is  managed  through  standardized  advance 
policies, established and authorized credit limits, verification of receivables, attentive portfolio management and the 
use  of  lock  box  agreements  and  similar  arrangements  which  result  in  the  Company  receiving  and  controlling  the 
client's cash receipts. In addition, clients generally guarantee the payment of purchased accounts receivable. As of 
September 30, 2020, approximately 95% of these loans were backed by accounts receivable.

Lease Financing. Through its Crestmark division, the Bank provides creative, flexible lease solutions for technology, 
capital equipment and select transportation assets like tractors and trailers. Direct financing leases and sales-type 
leases  substantially  transfer  the  benefits  and  risks  of  equipment  ownership  to  the  lessee.  The  lease  may  contain 
provisions that transfer ownership to the lessee at the end of the initial term, contain a bargain purchase option or 
allow  for  purchase  of  the  equipment  at  fair  market  value.  Residual  values  are  estimated  at  the  inception  of  the 
lease.  Lease  maturities  are  generally  no  greater  than  84  months.  The  focus  in  this  lease  financing  category  is  to 
support  middle  market  companies  by  providing  a  variety  of  financing  products  to  help  them  meet  their  business 
objectives.

10

Insurance  Premium  Finance.  Through  its  AFS/IBEX  division  the  Bank  provides,  on  a  national  basis,  short-term, 
primarily collateralized financing to facilitate the commercial customers’ purchase of insurance for various forms of 
risk, otherwise known as insurance premium financing. This includes, but is not limited to, policies for commercial 
property,  casualty  and  liability  risk.  Premiums  are  advanced  either  directly  to  the  insurance  carrier  or  through  an 
intermediary/broker  and  repaid  by  the  policyholder  with  interest  during  the  policy  term.  The  policyholder  generally 
makes  a  20%  to  25%  down  payment  to  the  insurance  broker  and  finances  the  remainder  over  nine  months  to  10 
months on average. The down payment is set such that if the policy is canceled, the unearned premium is typically 
sufficient  to  cover  the  loan  balance  and  accrued  interest  and  is  returned  by  the  insurer  to  the  Bank  on  a  pro  rata 
basis. Over 90% of the portfolio finances policies provided by investment grade-rated insurance company partners.

Small  Business  Administration  ("SBA")  and  United  States  Department  of  Agriculture  ("USDA").  The  Bank  originates 
loans through programs partially guaranteed by the SBA or USDA. These loans are made to small businesses and 
professionals with what the Bank believes are lower risk characteristics. Certain guaranteed portions of these loans 
are generally sold to the secondary market. See "Originations, Sales and Servicing of Loans and Leases" below for 
further details. As part of the CARES Act, the SBA will pay six months of principal, interest, and any associated fees 
that borrowers owe for all current 7(a), 504, and Microloans in regular servicing status as well as new 7(a), 504, and 
Microloans disbursed prior to September 27, 2020. As of September 30, 2020, there were 51 loans with a retained 
outstanding balance of $29.7 million receiving six months principal and interest from the SBA. The Company is also 
participating in the PPP, which is being administered by the SBA. The Company expects that some portion of these 
loans will ultimately be forgiven by the SBA in accordance with the terms of the program. Loans funded through the 
Paycheck Protection Program (the "PPP") are fully guaranteed by the U.S. government. As of September 30, 2020, 
the Company authorized 689 applications, totaling $219.0 million in PPP loan requests as part of the program.

Other Commercial Finance. Included in this category of loans are the Company's healthcare receivables loan portfolio 
primarily comprised of loans to individuals for medical services received. The majority of these loans are guaranteed 
by the hospital providing the service to the debtor and this guarantee serves to reduce credit risk as the guarantors 
agree  to  repurchase  severely  delinquent  loans.  Credit  risk  is  minimized  on  these  loans  based  on  the  guarantor’s 
repurchase agreement. This loan category also includes commercial real estate loans to customers of the Crestmark 
division.

Consumer Finance
Consumer Credit Products.  The Bank designs its credit program relationships with certain desired outcomes. Three 
high  priority  outcomes  are  liquidity,  credit  protection,  and  risk  retention.  The  Bank  believes  the  benefits  of  these 
outcomes  not  only  support  its  goals  but  the  goals  of  the  credit  program  partner  as  well.  The  Bank  designs  its 
program credit protections in a manner so that the Bank earns a reasonable risk adjusted return, but is protected by 
certain  layers  of  credit  support,  similar  to  what  you  would  find  in  structured  finance.  The  Bank  will  hold  a  sizable 
portion of the originated asset on its own balance sheet, but retains the flexibility to sell a portion of the originated 
asset to other interested parties, thereby supporting program liquidity.

As  of  September  30,  2020,  the  Bank  has  two  consumer  credit  programs.  The  loan  products  offered  under  these 
programs  are  generally  closed-end  installment  loans  with  terms  between  12  months  and  84  months  and  revolving 
lines of credit with durations between six months and 60 months.

Other Consumer Finance. The Bank's purchased student loan portfolios are seasoned, floating rate, private portfolios 
that are serviced by a third-party servicer. The portfolio purchased during the fiscal 2018 first quarter is indexed to 
one-month  of  the  London  Interbank  Offered  Rate  ("LIBOR"),  while  the  portfolio  purchased  in  the  fiscal  2017  first 
quarter is indexed to three-month LIBOR plus various margins. The Company received written notification on June 18, 
2018  from  ReliaMax  Surety  Company  ("ReliaMax"),  the  company  that  provided  insurance  coverage  for  the  student 
loan  portfolios,  which  informed  policy  holders  that  the  South  Dakota  Division  of  Insurance  filed  a  petition  to  have 
ReliaMax  declared  insolvent  and  to  adopt  a  plan  of  liquidation.  An  Order  of  Liquidation  was  entered  on  June  27, 
2018  by  the  Sixth  Circuit  Court  in  Hughes  County,  South  Dakota,  declaring  ReliaMax  insolvent  and  appointing  the 
South Dakota Division of Insurance as liquidator to adopt a plan of liquidation. The Company expects to ultimately 
recover  a  portion  of  the  unearned  premiums,  though  the  Company  can  provide  no  assurance  as  to  the  timing  and 
amount of any such recovery.

11

Tax Services
The  Bank's  tax  services  division  provides  short-term  taxpayer  advance  loans.  Taxpayers  are  underwritten  to 
determine  eligibility  for  these  unsecured  loans.  Due  to  the  nature  of  taxpayer  advance  loans,  it  typically  takes  no 
more than three e-file cycles (the period of time between scheduled IRS payments) from when the return is accepted 
by the IRS to collect from the borrower. In the event of default, the Bank has no recourse against the tax consumer. 
The Bank will charge off the balance of a taxpayer advance loan if there is a balance at the end of the calendar year, 
or when collection of principal becomes doubtful.

Through its tax services division, the Bank provides short-term electronic return originator ("ERO") advance loans on 
a nationwide basis. These loans are typically utilized by tax preparers to purchase tax preparation software and to 
prepare tax office operations for the upcoming tax season. EROs go through an underwriting process to determine 
eligibility for the unsecured advances. ERO loans are not collateralized. Collection on ERO advances begins once the 
ERO begins to process refund transfers. Generally, the Bank will charge off the balance of an ERO advance loan if 
there is a balance at the end of June, or when collection of principal becomes doubtful.

On  August  5,  2020,  the  Bank  entered  into  a  three-year  program  management  agreement  with  Emerald  Financial 
Services, LLC, a wholly-owned indirect subsidiary of H&R Block, Inc. (“H&R Block”), to serve as a facilitator for H&R 
Block's suite of financial services products which include: Emerald Prepaid MasterCard®, Refund Transfers, Refund 
Advances, Emerald Advance® lines of credit, and other products through H&R Block’s distribution channels. Under 
the  Refund  Transfer  program,  the  Bank  opens  a  temporary  bank  account  for  each  H&R  Block  customer  who  is 
receiving  an  income  tax  refund  and  elects  to  defer  payment  of  his  or  her  tax  preparation  fees.  After  the  Internal 
Revenue Service and any state income tax authorities transfer the refund into the customer’s account, the net funds 
are transferred to the customer and the temporary deposit account is closed. We earn a fixed fee paid by H&R Block 
for each of the H&R Block customers electing a refund transfer.

Warehouse Finance
The  Bank  participates  in  several  asset-backed  warehouse  lines  of  credit  whereby  the  Bank  is  in  a  senior,  secured 
position  as  the  first  out  participant.  These  facilities  are  primarily  collateralized  by  consumer  receivables,  with  the 
Bank holding a senior collateral position enhanced by a subordinate party structure. 

Community Banking

Effective  on  the  Closing  Date  of  the  Community  Bank  division  sale  to  Central  Bank,  the  Company  substantially 
ceased  originating  loans  within  its  Community  Banking  loan  portfolio.  The  Company  entered  into  a  servicing 
agreement with Central Bank for the retained Community Bank loan portfolio that became effective on the Closing 
Date. See Note 3. Divestitures for further information related to the Community Banking lending portfolio. 

Commercial Real Estate and Operating 
The  Company's  commercial  and  multi-family  real  estate  loans  are  secured  primarily  by  apartment  buildings,  office 
buildings,  and  hotels.  Commercial  and  multi-family  real  estate  loans  generally  are  underwritten  with  terms  not 
exceeding 20 years, have loan-to-value ratios of up to 80% of the appraised value of the property securing the loan, 
and are typically secured by guarantees of the borrowers. As of September 30, 2020, multi-family real estate loan 
balances  totaled  $51.6  million,  over  88%  of  which  were  located  within  the  Community  Bank  division's  footprint  of 
South  Dakota  and  Iowa.  The  average  loan-to-value  ratio  on  multi-family  real  estate  loans  at  the  time  of  the 
Company's most recently completed annual stress test analysis was approximately 69%. 

As  of  September  30,  2020,  hospitality  loan  balances  totaled  $179.3  million,  of  which  approximately  26%  were 
located  in  the  Community  Bank  division's  footprint  of  South  Dakota  and  Iowa,  while  the  majority  of  the  remaining 
balances were through developers headquartered in the Community Bank division footprint with properties located in 
Minnesota,  North  Dakota,  Nebraska,  Wisconsin,  Kansas,  Arizona,  Colorado  and  California.  Over  99%  of  the 
outstanding  loan  balances  are  flagged  hotel  relationships  and  a  large  majority  of  the  loans  have  guarantees  by 
individuals  with  a  high  combined  net  worth.  Based  on  the  latest  appraisals  the  Company  has  on  file,  the  average 
loan-to-value ratio on hospitality loans was approximately 60%. 

12

Most  of  the  Company's  commercial  operating  loans  were  extended  to  finance  local  and  regional  businesses  and 
include  short-term  loans  to  finance  machinery  and  equipment  purchases,  inventory  and  accounts  receivable. 
Commercial loans also may involve the extension of revolving credit for a combination of equipment acquisitions and 
working  capital  in  expanding  companies.  The  maximum  term  for  loans  extended  on  machinery  and  equipment  is 
based on the projected useful life of such machinery and equipment. Generally, the maximum term on non-mortgage 
lines of credit is one year. 

Consumer One-to-Four Family Real Estate and Other
The Company's one-to-four family residential mortgage loans have terms up to a maximum of 30 years and with loan-
to-value ratios up to 100% of the lesser of the appraised value of the property securing the loan or the contract price. 
However, the vast majority of these loans are originated with loan-to-value ratios below 80%. The Company also has 
five year and ten year ARM loans. As of September 30, 2020, over 99% of the one-to-four family real estate loans 
were located within the Community Bank division's footprint of South Dakota and Iowa. 

The Company also has a variety of secured consumer loans, including home equity and home improvement loans. 
Substantially  all  of  the  Company’s  home  equity  loans  and  lines  of  credit  are  secured  by  second  mortgages  on 
principal residences. The Bank lent amounts which, together with all prior liens, may be up to 90% of the appraised 
value of the property securing the loan. Home equity loans and lines of credit generally have maximum terms of five 
years. As of September 30, 2020, the outstanding balance in these secured consumer loans was $1.3 million and 
all of those were located within the Community Bank division's footprint of South Dakota and Iowa. 

Agricultural Real Estate and Operating
The Company's agricultural loans finance the purchase of farmland, livestock, farm machinery and equipment, seed, 
fertilizer,  and  other  farm-related  products.  Agricultural  operating  loans  are  at  either  an  adjustable-  or  fixed-rate  of 
interest for up to a one-year term or, in the case of livestock, are due upon sale. Agricultural real estate loans are 
frequently originated with adjustable rates of interest. Generally, such loans provide for a fixed rate of interest for the 
first  five  years  to  10  years,  after  which  the  loan  will  balloon  or  the  interest  rate  will  adjust  annually.  These  loans 
generally amortize over a period of 20 years to 25 years. Fixed-rate agricultural real estate loans typically have terms 
up to 10 years. Agricultural real estate loans are generally limited to 75% of the value of the property securing the 
loan. As of September 30, 2020, 78% of the agricultural loans were real estate loans while the remaining 22% were 
agricultural operating loans and approximately 82% of the total agricultural loans were located within the Community 
Bank division's footprint of South Dakota and Iowa. 

ORIGINATIONS, SALES AND SERVICING OF LOANS AND LEASES

The Company, from time to time, sells loans and leases, and in some cases, loan participations, generally without 
recourse. At September 30, 2020, there were no outstanding loans sold by the Company with recourse. When loans 
or  leases  are  sold,  the  Company  may  retain  the  responsibility  for  collecting  and  remitting  loan  payments,  making 
certain  that  real  estate  tax  payments  are  made  on  behalf  of  borrowers,  and  otherwise  servicing  the  loans.  The 
servicing fee is recognized as income over the life of the loans. As of September 30, 2020, the Company serviced 
loans that it originated and sold totaling $232.3 million, all of which were SBA/USDA guaranteed loan balances sold 
to the secondary market.

The Company generally sells the guaranteed portion of its SBA 7(a) loans and USDA program loans in the secondary 
market. These sales have resulted in premium income for the Company at the time of sale and created a stream of 
future servicing income. When the Company sells the guaranteed portion of its loans, it incurs credit risk on the non-
guaranteed portion of the loans, and, if a customer defaults on the loan, the Company shares any loss and recovery 
related to the loan pro-rata with the SBA or USDA, as applicable. If the SBA or USDA establishes that a loss on a 
guaranteed loan is attributable to significant technical deficiencies in the manner in which the loan was originated, 
funded  or  serviced  by  the  Company,  the  SBA  or  USDA  may  seek  recovery  of  the  principal  loss  related  to  the 
deficiency  from  the  Company,  which  could  materially  adversely  affect  our  business,  results  of  operations  and 
financial condition.

On  August  4,  2020  and  September  17,  2020,  the  Company  sold  an  additional  $58.6  million  and  $76.4  million, 
respectively, of the retained Community Bank portfolio to Central Bank. The sales did not result in any material gain 
to the Company. As of September 30, 2020, the Company had $130.1 million of community bank loans classified 
as held for sale and expects to sell those loans during the first quarter of fiscal year 2021.

13

 
In periods of economic uncertainty, the Company’s ability to originate large dollar volumes of loans and leases may 
be  substantially  reduced  or  restricted,  with  a  resultant  decrease  in  related  loan  origination  fees,  other  fee  income 
and operating earnings. In addition, the Company’s ability to sell loans may substantially decrease if potential buyers 
(principally government agencies) reduce their purchasing activities.

The following table shows the loan and lease originations (including draws, loan and lease renewals, and 
undisbursed portions of loans and leases in process), purchases, and sales and repayment activities of the 
Company for the periods indicated.

Originations:

Commercial finance
Consumer finance
Tax services

Total National Lending

Commercial real estate and operating
Consumer one-to-four family real estate and other
Agricultural real estate and operating

Total Community Banking
Total loans and leases originated

Acquired:

Commercial finance

Total National Lending
Total loans and leases acquired

Purchases:

Commercial finance
Consumer finance
Warehouse finance

Total National Lending

Commercial real estate and operating
Consumer one-to-four family real estate and other

Total Community Banking
Total loans and leases purchased

Sales and repayments:

Sales:
Commercial finance
Consumer finance

Total National Lending

Commercial real estate and operating
Consumer one-to-four family real estate and other
Agricultural real estate and operating

Total Community Banking

Total loan sales

Repayments:

Loan and lease principal repayments

Total principal repayments

Total reductions

(Decrease) increase in other items, net

Net increase

(1) Certain tax services loans do not bear interest.

2020

Fiscal Years Ended September 30,
2019
(Dollars in Thousands)

2018

$ 

7,715,696  $ 
470,052 
1,395,348 
9,581,096 
155,085 
52,675 
2,507 
210,267 
9,791,363 

8,232,928  $ 
688,714 
1,513,509 
10,435,151 
409,280 
85,809 
40,567 
535,656 
10,970,807 

2,034,719 
429,194 
1,286,293 
3,750,206 
472,035 
96,863 
66,906 
635,804 
4,386,010 

— 
— 
— 

2,400 
— 
130,130 
132,530 
18,905 
— 
18,905 
151,435 

63,119 
120,389 
183,508 
265,154 
125,104 
27,029 
417,287 
600,795 

— 
— 
— 

1,063,504 
1,063,504 
1,063,504 

25,069 
— 
226,292 
251,361 
26,444 
260 
26,704 
278,065 

68,623 
57,503 
126,126 
13,069 
— 
— 
13,069 
139,195 

— 
72,751 
65,000 
137,751 
27,919 
— 
27,919 
165,670 

17,621 
— 
17,621 
22,571 
— 
40 
22,611 
40,232 

9,644,476 
9,644,476 
10,245,271 

10,270,082 
10,270,082 
10,409,277 

3,949,780 
3,949,780 
3,990,012 

(25,849)   
(328,321)  $ 

(8,425)   
831,170  $ 

4,295 
1,629,468 

$ 

14

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NON-PERFORMING ASSETS, OTHER LOANS AND LEASES OF CONCERN AND CLASSIFIED ASSETS

The following table sets forth the Company’s loan and lease delinquencies by type, by amount and by percentage of 
type at September 30, 2020.

Loans and Leases Delinquent For:

30-59 Days

60-89 Days

90 Days and Over

Number

Amount

Category Number

Amount

Category Number

Amount

Percent
of

Percent
of

Percent
of
Category

—  $ 

— 

 — %  

—  $ 

— 

 — %  

—  $ 

— 

 — %

348  $ 13,338 
977 
102 
— 
— 
  14,315 
450 

 87.7 %  
 6.4 %  
 — %  
 94.1 %  

294  $ 14,345 
894 
— 
  15,239 

84 
— 
378 

 93.5 %   1,317  $ 16,663 
872 
469 
  1,743 
— 
  19,278 
 99.3 %   1,786 

 5.8 %  
 — %  

 76.7 %
 4.0 %
 8.0 %
 88.7 %

— 

1 

— 
1 

— 

 — 

905 

 5.9 %  

— 
905 

 — %  
 5.9 %  

— 

1 

— 
1 

— 

 — %  

114 

 0.7 %  

— 
114 

 — %  
 0.7 %  

3 

2 

4 
9 

630 

 2.9 %

50 

 0.2 %

  1,769 
  2,449 

 8.2 %
 11.3 %

451  $ 15,220 

 100.0 %  

379  $ 15,353 

 100.0 %   1,795  $ 21,727 

 100.0 %

(Dollars in Thousands)
Loans held for sale

National Lending

Commercial finance
Consumer finance
Tax services (1)

Total National Lending
Community Banking

Commercial real estate 
and operating
Consumer one-to-four 
family real estate and 
other
Agricultural real estate 
and operating

Total Community Banking
Total loans and leases held 
for investment

Total loans and leases

451  $ 15,220 

 100.0 %  

379  $ 15,353 

 100.0 %   1,795  $ 21,727 

 100.0 %

(1) The tax services loans past due represented the aggregate remaining balance of the tax services loan portfolio.

Delinquencies 90 days and over constituted 0.62% of total loans and leases and 0.36% of total assets. 

Generally, when a loan or lease becomes delinquent 90 days or more or when the collection of principal or interest 
becomes  doubtful,  the  Company  will  place  the  loan  or  lease  on  a  non-accrual  status  and,  as  a  result,  previously 
accrued  interest  income  on  the  loan  or  lease  is  reversed  against  current  income.  The  loan  or  lease  will  generally 
remain  on  a  non-accrual  status  until  six  months  of  good  payment  history  has  been  established  or  management 
believes the financial status of the borrower has been significantly restored. Certain relationships in the table above 
are over 90 days past due and still accruing. The Company considers these relationships as being in the process of 
collection. Insurance premium finance loans, consumer finance and tax services loans are generally not placed on 
non-accrual status, but are instead written off when the collection of principal and interest become doubtful.

15

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The table below sets forth the amounts and categories of the Company’s non-performing assets.

(Dollars in Thousands)
Non-performing loans and leases
Non-accruing loans and leases:
Commercial finance

Total National Lending

Commercial real estate and operating
Consumer one-to-four family real estate and other
Agricultural real estate and operating

Total Community Banking
Total

Accruing loans and leases delinquent 90 days or 
more:
Held for sale loans

Commercial finance
Consumer finance
Tax services(1)

Total National Lending

Commercial real estate and operating
Consumer one-to-four family real estate and other
Agricultural real estate and operating

Total Community Banking
Total

2020

2019

At September 30,
2018

2017

2016

$ 

$  21,553 
21,553 
580 
50 
1,769 
2,399 
23,952 

$  14,378 
14,378 
— 
44 
— 
44 
14,422 

$ 

2,864 
2,864 
— 
— 
— 
— 
2,864 

— 
— 
685 
— 
— 
685 
685 

$ 

— 
— 
— 
83 
— 
83 
83 

— 

964 

— 

— 

— 

7,401 
872 
1,743 
10,016 
50 
— 
— 
50 
10,066 

7,578 
1,317 
2,240 
11,135 
— 
— 
— 
— 
12,099 

3,801 
2,384 
1,073 
7,258 
— 
79 
— 
79 
7,337 

1,205 
1,387 
— 
2,592 
— 
19 
34,295 
34,314 
36,906 

965 
— 
— 
965 
— 
53 
— 
53 
1,018 

Total non-performing loans and leases

34,018 

26,521 

10,201 

37,591 

1,101 

Other assets
Non-performing operating leases

4,045 

457 

— 

— 

Foreclosed and repossessed assets:
Commercial finance
Commercial real estate and operating
Consumer one-to-four family real estate and other
Agricultural real estate and operating

Total

9,957 
— 
— 
— 
9,957 

1,372 
— 
— 
28,122 
29,494 

1,626 
— 
90 
29,992 
31,638 

Total other assets

14,002 

29,951 

31,638 

— 
62 
230 
— 
292 

292 

— 

— 
76 
— 
— 
76 

76 

Total non-performing assets

$  48,020 

$  56,472 

$  41,839 

$  37,883 

$ 

1,177 

Total as a percentage of total assets
(1) Certain tax services loans do not bear interest.

 0.79 %

 0.91 %

 0.72 %

 0.72 %

 0.03 %

For the fiscal year ended September 30, 2020, gross interest income which would have been recorded had the non-
accruing loans and leases been current in accordance with their original terms was insignificant, none of which was 
included in interest income.

Non-accruing Loans and Leases
At September 30, 2020, the Company had $24.0 million in non-accruing loans and leases, which constituted less 
than 0.7% of the Company's gross loan and lease portfolio and total assets. At September 30, 2019, the Company 
had $14.4 million in non-accruing loans which also constituted 0.4% of its gross loans portfolio and total assets.

The  fiscal  2020  increase  in  non-accruing  loans  and  leases  was  primarily  related  to  increases  in  the  commercial 
finance and community bank portfolios.

16

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Accruing Loans and Leases Delinquent 90 Days or More
At September 30, 2020, the Company had $10.1 million in accruing loans and leases delinquent 90 days or more, 
compared to $12.1 million at September 30, 2019. This balance of accruing loans and leases 90 days or more past 
due was mainly comprised of commercial finance, tax services, and consumer finance loans and leases.

Classified Assets
Federal regulations provide for the classification of certain loans, leases, and other assets such as debt and equity 
securities considered by the Bank's primary regulator, the OCC, to be of lesser quality as “substandard,” “doubtful” 
or  “loss,”  with  each  such  classification  dependent  on  the  facts  and  circumstances  surrounding  the  assets  in 
question. An asset is considered “substandard” if it is inadequately protected by the current net worth and paying 
capacity of the obligor or of the collateral pledged, if any. “Substandard” assets include those characterized by the 
“distinct possibility” that the Bank will sustain “some loss” if the deficiencies are not corrected. Assets classified as 
“doubtful” have all of the weaknesses inherent in those classified “substandard,” with the added characteristic that 
the weaknesses present make “collection or liquidation in full,” on the basis of currently existing facts, conditions 
and values, “highly questionable and improbable.” Assets classified as “loss” are those considered “uncollectible” 
and of such minimal value that their continuance as assets without the establishment of a specific loss reserve is 
not warranted.

General  allowances  represent  loss  allowances  which  have  been  established  to  recognize  the  inherent  risk 
associated  with  lending  activities,  but  which,  unlike  specific  allowances,  have  not  been  allocated  to  particular 
problem assets. When assets are classified as “loss,” the Bank is required either to establish a specific allowance 
for  losses  equal  to  100%  of  that  portion  of  the  asset  so  classified  or  to  charge  off  such  amount.  The  Bank’s 
determinations as to the classification of its assets and the amount of its valuation allowances are subject to review 
by its regulatory authorities, which may order the establishment of additional general or specific loss allowances.

On the basis of management’s review of its classified assets, at September 30, 2020, the Company had classified 
loans  and  leases  of  $61.6  million  as  substandard,  $6.3  million  as  doubtful  and  none  as  loss.  Further,  at 
September 30, 2020, the Company owned real estate or other assets as a result of foreclosure of loans with a value 
of $10.0 million.

Allowance for Loan and Lease Losses
The  allowance  for  loan  and  lease  losses  is  established  through  a  provision  for  loan  and  lease  losses  based  on 
management’s evaluation of the risk inherent in its loan and lease portfolio and changes in the nature and volume of 
its loan and lease activity, including those loans and leases that are being specifically monitored by management. 
Such  evaluation,  which  includes  a  review  of  loans  and  leases  for  which  full  collectability  may  not  be  reasonably 
assured,  includes  consideration  of,  among  other  matters,  the  estimated  fair  value  of  the  underlying  collateral, 
economic conditions, historical loan and lease loss experience and other factors that warrant recognition in providing 
for an appropriate loan and lease loss allowance. Each loan and lease segment is evaluated using both historical 
loss  factors  as  well  as  other  qualitative  factors,  in  order  to  determine  the  amount  of  risk  the  Company  believes 
exists  within  that  segment.  The  Bank’s  average  loss  rates  over  the  past  three  years  were  low  relative  to  industry 
averages  for  such  years.  The  Bank  does  not  believe  it  is  likely  that  these  low  loss  conditions  will  continue 
indefinitely.

Management closely monitors economic developments both regionally and nationwide, and considers these factors 
when assessing the appropriateness of its allowance for loan and lease losses. The Company's allowance for loan 
and lease losses as a percentage of total loans and leases increased to 1.70% at September 30, 2020 from 0.80% 
at September 30, 2019. This increase was primarily due to the commercial finance coverage ratio increasing as a 
result  of  the  Company's  continued  assessment  of  the  risks  associated  with  the  ongoing  COVID-19  pandemic.  The 
increase  in  the  total  Company  coverage  ratio  also  increased  due  to  an  increase  to  the  coverage  ratio  within  the 
retained  community  bank  portfolio  due  to  identified  risks  impacting  its  movie  theater  relationships  stemming  from 
the ongoing COVID-19 pandemic. The Company expects to continue to diligently monitor the allowance for loan and 
lease losses and adjust as necessary in future periods to maintain an appropriate and supportable level.

17

 
 
 
 
Management  believes  that,  based  on  a  detailed  review  of  the  loan  and  lease  portfolio,  historic  loan  and  lease 
losses,  current  economic  conditions,  the  size  of  the  loan  and  lease  portfolio  and  other  factors,  the  level  of  the 
allowance  for  loan  and  lease  losses  at  September  30,  2020  reflected  an  appropriate  allowance  against  probable 
incurred losses from the lending portfolio. Although the Company maintains its allowance for loan and lease losses 
at  a  level  it  considers  to  be  appropriate,  investors  and  others  are  cautioned  that  there  can  be  no  assurance  that 
future losses will not exceed estimated amounts, or that additional provisions for loan and lease losses will not be 
required in future periods. In addition, the Company’s determination of the allowance for loan and lease losses is 
subject to review by the OCC, which can require the establishment of additional general or specific allowances.

Real estate properties acquired through foreclosure are recorded at fair value. If fair value at the date of foreclosure 
is  lower  than  the  balance  of  the  related  loan,  the  difference  will  be  charged  to  the  allowance  for  loan  and  lease 
losses  at  the  time  of  transfer.  Valuations  are  periodically  updated  by  management  and,  if  the  value  declines,  a 
specific provision for losses on such property is established by a charge to operations.

18

 
The following table sets forth an analysis of the Company’s allowance for loan and lease losses.

(Dollars in Thousands)
Balance at beginning of period

Charge-offs:

Commercial finance

Consumer finance

Tax services

Total National Lending charge-offs

Commercial real estate and operating

Consumer one-to-four family real estate and other

Agricultural real estate and operating

Total Community Banking charge-offs

Total charge-offs

Recoveries:

Commercial finance

Consumer finance

Tax services

Total National Lending recoveries

Commercial real estate and operating

Consumer one-to-four family real estate and other

Agricultural real estate and operating

Total Community Banking recoveries

Total recoveries

2020

2019

2018

2017

2016

September 30,

$  29,149 

$  13,040 

$ 

7,534 

$ 

5,635 

$ 

6,255 

(16,278) 

(11,373) 

(2,649) 

(6,346) 

(2,643) 

(1,443) 

(22,834) 

(25,095) 

(21,802) 

(41,761) 

(42,814) 

(25,888) 

— 

— 

— 

— 

— 

(40) 

— 

(40) 

— 

(76) 

— 

(76) 

(626) 

— 

(7,841) 

(8,467) 

(528) 

(2) 

— 

(530) 

(41,761) 

(42,854) 

(25,964) 

(8,997) 

2,304 

2,760 

1,169 

890 

830 

81 

222 

— 

453 

4,024 

3,063 

1,622 

— 

— 

— 

— 

— 

— 

250 

250 

— 

3 

411 

414 

61 

— 

229 

290 

5 

— 

12 

17 

(726) 

(728) 

(249) 

(1,703) 

(385) 

(32) 

(3,252) 

(3,669) 

(5,372) 

107 

11 

— 

118 

27 

— 

2 

29 

4,024 

3,313 

2,037 

307 

147 

Net (charge-offs) recoveries

Provision charged to expense

Balance at end of period

(37,737) 

(39,541) 

(23,927) 

64,776 

55,650 

29,433 

(8,690) 

10,589 

(5,225) 

4,605 

$  56,188 

$  29,149 

$  13,040 

$ 

7,534 

$ 

5,635 

Ratio of net charge-offs during the period to
average loans and leases outstanding during the 
period

Ratio of net charge-offs during the period to
average loans and leases outstanding during the 
period - Excluding tax services loans and tax 
service net charge-offs

 1.00 %

 1.12 %

 1.31 %

 0.73 %

 0.64 %

 0.43 %

 0.43 %

 0.15 %

 0.09 %

 0.62 %

Ratio of net charge-offs during the period to
 non-performing assets at fiscal year end

 78.59 %

 70.02 %

 57.19 %

 22.94 %

 443.84 %

Allowance to total loans and leases

 1.70 %

 0.80 %

 0.44 %

 0.57 %

 0.61 %

For  more  information  on  the  Provision  for  Loan  and  Lease  Losses,  see  “Management’s  Discussion  and  Analysis  of  Financial  Condition  and 
Results of Operations,” which is included in Item 7 of this Annual Report on Form 10-K.

19

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The distribution of the Company’s allowance for losses on loans and leases at the dates indicated is summarized as 
follows: 

2020

2019

2018

2017

2016

At September 30,

Percent 
of
Loans 
and 
Leases in
Each
Category
of Total
Loans 
and 
Leases

Percent 
of
Loans 
and 
Leases in
Each
Category
of Total
Loans 
and 
Leases

Amount

Percent 
of
Loans in
Each
Category
of Total
Loans

Amount

Percent 
of
Loans in
Each
Category
of Total
Loans

Amount

Percent 
of
Loans in
Each
Category
of Total
Loans

Amount

(Dollars in Thousands)

Amount

Commercial finance

$ 29,918 

 69.6 % $ 14,596 

 52.5 % $  1,302 

 51.3 % $ 

800 

 19.2 % $ 

588 

 18.8 %

Consumer finance

  3,666 

 6.8 %   6,162 

 7.3 %   3,605 

 11.2 %  

2 

294 

 0.1 %  

— 

 8.8 %  

263 

 0.1 %  

 7.2 %  

— 

65 

 — %  

 0.2 %  

— 

5 

— 

 10.6 %  

 — %  

 — %  

— 

5 

— 

 1.5 %

 — %

 — %

Tax services

Warehouse finance

Total National 
Lending

Commercial real 
estate and operating

Consumer one-to-four 
family real estate

Agricultural real estate 
and operating

Total Community 
Lending

Unallocated

Total

  33,880 

 85.3 %   21,021 

 67.1 %   4,972 

 62.7 %  

805 

 29.8 %  

593 

 20.4 %

  21,867 

 13.8 %   6,208 

 24.2 %   6,220 

 26.8 %   2,820 

 46.4 %   2,310 

 48.8 %

298 

 0.5 %   1,053 

 7.1 %  

632 

 8.5 %  

809 

 16.5 %  

705 

 20.0 %

143 

 0.4 %  

867 

 1.6 %   1,216 

 2.0 %   2,574 

 7.2 %   1,474 

 10.9 %

  22,308 

 14.7 %   8,128 

 32.9 %   8,068 

 37.3 %   6,203 

 70.2 %   4,489 

 79.6 %

 — %  

— 

 — %  

— 

 — %  

527 

 — %  

553 

 — %

$ 56,188 

 100.0 % $ 29,149 

 100.0 % $ 13,040 

 100.0 % $  7,534 

 100.0 % $  5,635 

 100.0 %

As  of  September  30,  2020,  $170.0  million  of  the  loans  and  leases  that  were  granted  deferral  payments  by  the 
Company  were  still  in  their  deferment  period.  In  addition,  the  Company  has  made  other  COVID-19  related 
modifications,  of  which  $23.3  million  were  still  active  as  of  September  30,  2020.  The  majority  of  the  other 
modifications were related to adjusting the type or amount of the customer's payments. For additional information 
regarding the Company’s COVID-19 related deferments and modifications, see Note 2 to the “Notes to Consolidated 
Financial Statements,” which is included in Part II, Item 8 “Financial Statements and Supplementary Data” of this 
Annual Report on Form 10-K.

Investment Activities

General
The  investment  policy  of  the  Company  generally  is  to  invest  funds  among  various  categories  of  investments  and 
maturities  based  upon  the  Company’s  need  for  liquidity,  to  achieve  the  proper  balance  between  its  desire  to 
minimize  risk  and  maximize  yield,  to  provide  collateral  for  borrowings  and  to  fulfill  the  Company’s  asset/liability 
management  policies.  The  Company’s  investment  and  MBS  portfolios  are  managed  in  accordance  with  a  written 
investment  policy  adopted  by  the  Board  of  Directors,  which  is  implemented  by  members  of  the  Company’s  Asset/
Liability  Committee.  The  Company  closely  monitors  balances  in  these  accounts  and  maintains  a  portfolio  of  highly 
liquid assets to fund potential deposit outflows or other liquidity needs. To date, the Company has not experienced 
any  significant  outflows  related  to  the  MPS  division  deposits,  though  no  assurance  can  be  given  that  this  will 
continue to be the case.

As  of  September  30,  2020,  investment  securities  and  MBS  with  fair  values  of  approximately  $673.8  million  and 
$359.7 million were pledged as collateral for the Bank’s Federal Home Loan Bank of Des Moines (“FHLB”) advances 
and  Federal  Reserve  Bank  (“FRB”)  advances,  respectively.  For  additional  information  regarding  the  Company’s 
collateralization of borrowings, see Note 13 to the “Notes to Consolidated Financial Statements,” which is included 
in Part II, Item 8 “Financial Statements and Supplementary Data” of this Annual Report on Form 10-K.

20

 
 
 
 
 
 
 
Investment Securities
It is the Company’s general policy to purchase investment securities which are U.S. Government-related securities, 
U.S.  Government-related  agency  and  instrumentality  securities,  U.S.  Government-related  agency  or  instrumentality 
collateralized securities, state and local government obligations and overnight federal funds.

As of September 30, 2020, the Company had total investment securities, excluding MBS, with an amortized cost of 
$891.7 million compared to $1.01 billion as of September 30, 2019. At September 30, 2020, $767.2 million, or 
85%, of the Company’s investment securities were pledged to secure various obligations of the Company. Many of 
the Company’s municipal holdings are able to be pledged at both the FRB and the FHLB.

The following table sets forth the carrying value of the Company’s investment securities portfolio, excluding MBS, at 
the dates indicated.

(Dollars in Thousands)

Investment Securities Available for Sale ("AFS")

   Asset backed securities

   Small business administration securities

   Obligations of states and political subdivisions

At September 30,

2020

2019

2018

$  324,925  $  302,534  $  313,028 

164,955 

185,982 

841 

874 

44,337 

16,910 

   Non-bank qualified obligations of states and political subdivisions

323,774 

400,557 

  1,109,885 

Subtotal investment debt securities AFS
Common equities and mutual funds(1)

814,495 

889,947 

  1,484,160 

2,969 

2,606 

3,800 

Investment Securities Held to Maturity ("HTM")

   Non-bank qualified obligations of states and political subdivisions(2)

Subtotal investment debt securities HTM

87,183 

87,183 

127,582 

164,304 

127,582 

164,304 

FHLB and FRB Stock

27,138 

30,916 

23,400 

Total Investment Securities and FHLB and FRB Stock

$  928,816  $ 1,051,051  $ 1,675,664 

Other Interest-Earning Assets:
Interest bearing deposits in other financial institutions and federal funds sold(3)

$  362,011  $ 

11,261  $ 

4,248 

(1) Equity securities at fair value are included within other assets on the consolidated statement of financial condition at September 30, 2020 and 
2019.
(2) Includes no taxable obligations of states and political subdivisions.
(3) From time to time, the Company maintains balances in excess of insured limits at various financial institutions, including the FHLB, the FRB, 
and other private institutions. At September 30, 2020, the Company had $9.5 million and $381.7 million in interest bearing deposits held at the 
FHLB and FRB, respectively. At September 30, 2019, the Company had $30.9 million and $11.2 million in interest bearing deposits held at the 
FHLB and FRB, respectively.

The composition and maturities of the Company’s available for sale ("AFS") and held to maturity ("HTM") investment 
debt  securities  portfolios  at  September  30,  2020,  excluding  equity  securities  and  mutual  funds,  FHLB  stock  and 
MBS,  are  indicated  in  the  following  table.  The  actual  maturity  of  certain  municipal  housing  related  securities  is 
typically  less  than  its  stated  contractual  maturity  due  to  scheduled  principal  payments  and  prepayments  of  the 
underlying mortgages.

21

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
September 30, 2020

1 Year or 
Less

Carrying 
Value

After 1 Year 
Through 5 
Years

After 5 Years 
Through 10 
Years

Carrying 
Value

Carrying 
Value

After 10 
Years

Carrying 
Value

Total Investment Securities

Amortized 
Cost

Fair Value

(Dollars in Thousands)

Available for Sale

Asset backed securities

$ 

— 

$ 

— 

$ 

— 

$  324,925 

$  329,139 

$  324,925 

Small business administration 
securities

Obligations of states and 
political subdivisions

Non-bank qualified obligations of 
states and political subdivisions

— 

17,081 

32,397 

  115,477 

  159,722 

  164,955 

249 

251 

341 

— 

825 

841 

1,148 

4,437 

1,288 

  316,901 

  314,819 

  323,774 

Total Investment Securities AFS

$ 

1,397 

$  21,769 

$  34,026 

$  757,303 

$  804,505 

$  814,495 

Weighted Average Yield (1)

 0.74 %

 1.05 %

 1.36 %

 1.87 %

 2.02 %

 1.83 %

September 30, 2020

1 Year or 
Less

Carrying 
Value

After 1 Year 
Through 5 
Years

After 5 Years 
Through 10 
Years

Carrying 
Value

Carrying 
Value

After 10 
Years

Carrying 
Value

Total Investment Securities

Amortized 
Cost

Fair Value

— 

— 

$ 

— 

— 

$ 

— 

— 

87,183 

87,183 

88,194 

$  87,183 

$  87,183 

$  88,194 

(Dollars in Thousands)

Held to Maturity

Non-bank qualified obligations of 
states and political subdivisions

Total Investment Securities HTM

$ 

Weighted Average Yield (1)
 (1) Yields on tax-exempt obligations have not been computed on a tax-equivalent basis.

 — %

 — %

 — %

 2.88 %

 2.88 %

 2.78 %

Mortgage-Backed Securities
The  Company’s  mortgage-backed  and  related  securities  portfolio  as  of  September  30,  2020  consisted  entirely  of 
securities  issued  by  U.S.  Government  agencies  or  instrumentalities,  including  those  of  Ginnie  Mae,  Fannie  Mae, 
Freddie Mac and Farmer Mac. The Ginnie Mae, Fannie Mae, Freddie Mac and Farmer Mac certificates are modified 
pass‑through MBS representing undivided interests in underlying pools of fixed‑rate, or certain types of adjustable-
rate,  predominantly  single-family  mortgages  issued  by  these  U.S.  Government  agencies  or  instrumentalities.  At 
September 30, 2020, the Company had a diverse portfolio of MBS with an amortized cost of $445.3 million. The fair 
market value of the MBS at September 30, 2020 was $459.2 million. 

MBS generally increase the quality of the Company’s assets by virtue of the insurance or guarantees that back them, 
are more liquid than individual mortgage loans, and may be used to collateralize borrowings or other obligations of 
the  Company.  At  September  30,  2020,  $231.6  million,  or  50.4%,  of  the  Company’s  MBS  were  pledged  to  secure 
various obligations of the Company.

While MBS carry a reduced credit risk as compared to whole loans, such securities remain subject to the risk that a 
fluctuating  interest  rate  environment,  along  with  other  factors  such  as  the  geographic  distribution  and  other 
underwriting risks inherent in the underlying mortgage loans, may alter the prepayment rate of such mortgage loans 
and so affect both the prepayment speed, and value, of such securities. The prepayment risk associated with MBS is 
continually monitored, and prepayment rate assumptions are adjusted as appropriate to update the Company’s MBS 
accounting and asset/liability reports.

22

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table sets forth the carrying value of the Company’s MBS at the dates indicated.

(Dollars in Thousands)

Available for Sale

Farmer Mac

Freddie Mac

Freddie Mac CML

Fannie Mae

Ginnie Mae

Total AFS

(Dollars in Thousands)

Held to Maturity

Ginnie Mae

Total HTM

At September 30,

2020

2019

2018

$ 

79,935  $ 

63,515  $ 

52,849 

61,232 

15,142 

200,979 

96,319 

53,185 

15,712 

221,535 

28,599 

69,575 

— 

241,641 

— 

$ 

453,607  $ 

382,546  $ 

364,065 

At September 30,

2020

2019

2018

5,427 

7,182 

$ 

5,427  $ 

7,182  $ 

7,850 

7,850 

The following table sets forth the contractual maturities of the Company’s MBS at September 30, 2020. Excluded 
from  the  table  below  is  the  effect  of  prepayments,  periodic  principal  repayments  and  the  adjustable-rate  nature  of 
these instruments, all of which typically lower the average life of these securities.

1 Year or Less

After 1 Year 
Through 5 
Years

After 5 Years 
Through 10 
Years

After 10 Years

Total Investment Securities

September 30, 2020

(Dollars in Thousands)

Carrying Value

Carrying Value

Carrying Value

Carrying Value

Amortized Cost

Fair Value

Available for Sale

Farmer Mac

Freddie Mac

Freddie Mac CML

Fannie Mae

Ginnie Mae

Total Investment 
Securities

Weighted Average 
Yield

$ 

$ 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

$ 

45,174 

$ 

34,761 

$ 

79,231 

$ 

79,935 

— 

— 

— 

— 

61,232 

15,142 

200,979 

96,319 

59,563 

14,447 

190,450 

96,188 

61,232 

15,142 

200,979 

96,319 

$ 

— 

$ 

— 

$ 

45,174 

$  408,433 

$  439,879 

$  453,607 

 — %

 — %

 0.69 %

 1.25 %

 2.07 %

 1.19 %

1 Year or Less

After 1 Year 
Through 5 
Years

After 5 Years 
Through 10 
Years

After 10 Years

Total Investment Securities

September 30, 2020

(Dollars in Thousands)

Carrying Value

Carrying Value

Carrying Value

Carrying Value

Amortized Cost

Fair Value

Held to Maturity

Ginnie Mae

$ 

— 

$ 

— 

$ 

— 

$ 

5,427 

$ 

5,427 

$ 

5,551 

Total Investment 
Securities

Weighted Average 
Yield

— 

— 

— 

5,427 

5,427 

5,551 

 — %

 — %

 — %

 2.04 %

 2.04 %

 1.35 %

23

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
At  September  30,  2020,  the  contractual  maturity  of  approximately  90.2%  of  the  Company’s  mortgage  backed-
securities  were  in  excess  of  ten  years.  The  actual  maturity  of  an  MBS  is  typically  less  than  its  stated  contractual 
maturity due to scheduled principal payments and prepayments of the underlying mortgages. Prepayments that are 
different  than  anticipated  will  affect  the  yield  to  maturity.  The  yield  is  based  upon  the  interest  income  and  the 
amortization of any premium or discount related to the MBS. In accordance with U.S. Generally Accepted Accounting 
Principles  (“GAAP”),  premiums  and  discounts  are  amortized  over  the  estimated  lives  of  the  loans,  which  decrease 
and increase interest income, respectively. The prepayment assumptions used to determine the amortization period 
for  premiums  and  discounts  can  significantly  affect  the  yield  of  MBS,  and  these  assumptions  are  reviewed 
periodically to reflect actual prepayments. Although prepayments of underlying mortgages depend on many factors, 
including  the  type  of  mortgages,  the  coupon  rate,  borrower  credit  scores,  loan  to  premises  value,  the  age  of 
mortgages, the geographical location of the underlying real estate collateralizing the mortgages and general levels of 
market  interest  rates,  the  difference  between  the  interest  rates  on  the  underlying  mortgages  and  the  prevailing 
mortgage interest rates generally is the most significant determinant of the rate of prepayments. During periods of 
falling mortgage interest rates, if the coupon rate of the underlying mortgages exceeds the prevailing market interest 
rates offered for mortgage loans, refinancing generally increases and accelerates the prepayment of the underlying 
mortgages  and  the  related  security.  Under  such  circumstances,  the  Company  may  be  subject  to  reinvestment  risk 
because, to the extent that the Company’s MBS amortize or prepay faster than anticipated, the Company may not be 
able to reinvest the proceeds of such repayments and prepayments at a comparable rate. During periods of rising 
interest  rates,  these  prepayments  tend  to  decelerate  as  the  prevailing  market  interest  rates  for  mortgage  rates 
increase and prepayment incentives dissipate.

Management has implemented a process to identify securities with potential credit impairment that are other-than-
temporary. This process involves evaluation of the length of time and extent to which the fair value has been less 
than  the  amortized  cost  basis,  review  of  available  information  regarding  the  financial  position  of  the  issuer, 
monitoring the rating, watch, and outlook of the security, monitoring changes in value, cash flow projections, and the 
Company’s intent to sell a security or whether it is more likely than not we will be required to sell the security before 
the recovery of its amortized cost which, in some cases, may extend to maturity. To the extent we determine that a 
security is deemed to be other-than-temporarily impaired, an impairment loss is recognized.

For all securities considered temporarily impaired, the Company does not intend to sell these securities and it is not 
more likely than not that the Company will be required to sell the security before recovery of its amortized cost, which 
may  occur  at  maturity.  The  Company  believes  it  will  collect  all  principal  and  interest  due  on  all  investments  with 
amortized cost in excess of fair value and considered only temporarily impaired.

In fiscal 2020, 2019 and 2018, there were no other-than-temporary impairments recorded. Fannie Mae and Freddie 
Mac,  which  are  both  in  conservatorship,  generally  provide  the  certificate  holder  a  guarantee  of  timely  payments  of 
interest, whether or not collected. Ginnie Mae’s guarantee to the holder is timely payments of principal and interest, 
backed by the full faith and credit of the U.S. Government.

The Company holds marketable equity securities, which have readily determinable fair values, and include common 
equity  and  mutual  funds.  These  securities  are  recorded  at  fair  value  with  unrealized  gains  and  losses,  due  to 
changes  in  fair  value,  reflected  in  earnings.  Interest  and  dividend  income  from  these  securities  is  recognized  in 
interest income. See Note 4. Securities for additional information on marketable equity securities.

Funding Activities

General
The Company’s sources of funds are deposits, borrowings, amortization and repayment of loan and lease principal, 
interest earned on or maturation of investment securities and funds provided from operations.

Borrowings, including FHLB advances, overnight federal funds purchased, repurchase agreements, other short-term 
borrowings,  and  funds  available  through  the  FRB  Discount  Window,  may  be  used  at  times  to  compensate  for 
seasonal reductions in deposits or deposit inflows at less than projected levels, may be used on a longer-term basis 
to support expanded lending activities, and may also be used to match the funding of a corresponding asset.

24

 
 
 
 
 
 
Deposits
The Company offers a variety of deposit accounts having a wide range of interest rates and terms. The Company’s 
deposits  primarily  consists  of  demand  deposit  accounts,  savings  accounts,  money  market  savings  accounts,  and 
certificate accounts currently ranging in terms from three months to five years, many of which are related to prepaid 
cards. In addition, the Company may periodically utilize brokered deposits to target strategic maturities related to its 
seasonal tax refund advance lending. The tax refund advance lending season typically lasts six weeks or less and it 
is  generally  more  efficient  to  fund  these  short-term  loans  by  using  brokered  deposits  rather  than  by  selling 
investment  securities.  Other  sources  of  brokered  deposits  may  also  be  utilized  periodically  to  take  advantage  of 
balance sheet funding opportunities.

Effective on the Closing Date of the Community Bank division sale to Central Bank, the Company sold $290.5 million 
of deposits. See Note 3. Divestitures for further information.

The flow of deposits is influenced significantly by general economic conditions, changes in prevailing interest rates, 
and competition.

The variety of deposit accounts offered by the Company has allowed it to be competitive in obtaining funds and to 
respond  with  flexibility  to  changes  in  consumer  demand.  The  Company  endeavors  to  manage  the  pricing  of  its 
deposits  in  keeping  with  its  asset/liability  management  and  profitability  objectives.  Based  on  its  experience,  the 
Company  believes  that  deposits  related  to  prepaid  cards  are  relatively  stable  sources  of  deposits.  However,  the 
ability of the Company to attract and maintain certificates of deposit and the rates paid on these deposits has been 
and will continue to be significantly affected by market conditions.

On April 29, 2020, the Bank entered into an amendment of its existing agreement with the U.S. Department of the 
Treasury’s Bureau of the Fiscal Service (“Fiscal Service”) to provide debit card services to support the distribution of 
a segment of the Economic Impact Payments ("EIPs") payable by the Internal Revenue Service under the CARES Act.

Under the EIP program, 3.6 million cards were delivered with a total load balance of $6.42 billion. As a result of the 
program, the Company saw a quick influx of deposits to its balance sheet in mid-May 2020 with limited visibility into 
the duration of those deposits. The total balances remaining on the EIP cards were $942.2 million as of September 
30, 2020.

At  September  30,  2020,  $4.56  billion  of  the  Company’s  $4.98  billion  deposit  portfolio  was  attributable  to  the 
Consumer segment. The majority of these deposits represent funds available to spend on prepaid debit cards and 
other  stored  value  products,  of  which  $4.35  billion  are  included  with  noninterest-bearing  checking  accounts  and 
$205.2  million  are  included  with  interest-bearing  checking  and  savings  deposits  on  the  Company’s  Consolidated 
Statements of Financial Condition. Generally, these deposits do not pay interest. The Consumer segment originates 
debit card programs through outside sales agents and other financial institutions. As such, these deposits carry a 
somewhat higher degree of concentration risk than traditional consumer products. If a major client or card program 
were to leave the Bank, deposit outflows could be more significant than if the Bank were to lose a more traditional 
customer,  although  it  is  considered  unlikely  that  all  deposits  related  to  a  program  would  leave  the  Bank  without 
significant  advance  notification.  As  such,  and  as  historical  results  indicate,  the  Company  believes  that  its  deposit 
portfolio attributable to the Consumer segment is stable. The increase in deposits arising from the payments division 
has allowed the Bank to reduce its reliance on wholesale deposits, certificates of deposit and public funds, which 
typically have relatively higher costs. 

25

 
 
The  Company  may  hold  negative  balances  associated  with  cardholder  programs  in  the  payments  division  that  are 
included  within  noninterest-bearing  deposits  on  the  Company's  consolidated  statement  of  financial  condition. 
Negative balances can relate to any of the following payments functions:

–

Prefundings:  The  Company  deploys  funds  to  cards  prior  to  receiving  cash  (typically  2-3  days)  where  the 
prefunding balance is netted at a pooled partner level utilizing ASC 210-20.

– Discount fundings: The Company funds cards in an amount that is estimated to be less than final breakage 
values on card programs. Consumers may spend more than is estimated. These discounts are netted at a 
pooled partner level using ASC 210-20. The majority of these discount fundings relate to one partner.

– Demand  Deposit  Account  ("DDA")  overdrafts:  Certain  programs  offered  allow  cardholders  traditional  DDA 
overdraft  protection  services  whereby  cardholders  can  spend  a  limited  amount  in  excess  of  their  available 
card  balance.  When  overdrawn,  these  accounts  are  re-classed  as  loans  on  the  balance  sheet  within  the 
Consumer Finance category.

The Company meets the Right of Set off criteria in ASC 210-20, Balance Sheet - Offsetting, for all payments negative 
deposit  balances  with  the  exception  of  DDA  overdrafts.  The  following  table  summarizes  the  Company's  negative 
deposit balances within the payments division:

(Dollars in Thousands)

Noninterest-bearing deposits

Prefunding

Discount funding

DDA overdrafts

Noninterest-bearing checking, net

September 30, 2020

September 30, 2019

$ 

$ 

4,960,276  $ 

(528,131)   

(62,443)   

(13,072)   

2,827,808 

(379,035) 

(79,694) 

(11,069) 

4,356,630  $ 

2,358,010 

The following table sets forth the deposit flows at the Company during the periods indicated.

(Dollars in Thousands)

Opening balance

Acquired

Deposits

Withdrawals

Sold

Interest credited

Ending Balance

September 30,

2020

2019

2018

$ 

4,337,005 

$ 

4,430,987 

$ 

3,223,424 

— 

— 

1,120,666 

598,897,734 

494,050,148 

418,034,951 

(597,965,028) 

(494,173,233) 

(417,955,022) 

(290,511) 

— 

— 

29,103 

— 

6,968 

$ 

4,979,200 

$ 

4,337,005 

$ 

4,430,987 

Net increase (decrease)

$ 

642,195 

$ 

(93,982)  $ 

1,207,563 

Percent increase (decrease)

 14.81 %

 (2.12) %

 37.46 %

26

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table sets forth the dollar amount of deposits in the various types of deposit programs offered by the 
Company for the periods indicated.

(Dollars in Thousands)

Transactions and Savings Deposits:

Non-interest bearing checking
Interest bearing checking(1)

Savings deposits

Money market deposits

Wholesale deposits

2020

September 30,

2019

2018

Amount

Percent of
Total

Amount

Percent of
Total

Amount

Percent of
 Total

$  4,356,630 

 87.5 % $  2,358,010 

 54.4 % $  2,405,274 

 54.3 %

157,571 

 3.2 %  

185,768 

 4.3 %  

111,587 

47,866 

48,494 

94,467 

 1.0 %  

49,773 

 1.1 %  

54,765 

 1.0 %  

76,911 

 1.8 %  

51,995 

 1.8 %  

250,053 

 5.7 %  

94,384 

 2.5 %

 1.2 %

 1.2 %

 2.1 %

Total transactions and savings deposits   4,705,028 

 94.5 %   2,920,515 

 67.3 %   2,718,005 

 61.3 %

Time Certificates of Deposit:

Variable

0.00 - 0.99%

1.00 - 1.99%

2.00 - 2.99%

3.00 - 3.99%
Total time certificates of deposit(2)

— 

96,760 

 — %  

 2.0 %  

81 

 — %  

109 

7,655 

 0.2 %  

85,895 

165,894 

 3.3 %  

181,077 

 4.2 %  

718,447 

11,518 

 0.2 %   1,223,084 

 28.2 %  

907,989 

— 

 — %  

4,593 

 0.1 %  

542 

 — %

 2.0 %

 16.2 %

 20.5 %

 — %

274,172 

 5.5 %   1,416,490 

 32.7 %   1,712,982 

 38.7 %

Total deposits

 100.0 %
(1) Of the total balance as of September 30, 2020, $157.6 million are interest-bearing deposits where interest expense is paid by a third party and 
not by the Company.
(2) As of September 30, 2020, total time certificates of deposit included $253.9 million of wholesale certificates of deposit.

 100.0 % $  4,337,005 

 100.0 % $  4,430,987 

$  4,979,200 

The  following  table  shows  rate  and  maturity  information  for  the  Company’s  certificates  of  deposit  as  of 
September 30, 2020. 

(Dollars in Thousands)
Certificate accounts maturing in 
quarter ending:

0.00- 0.99%

1.00 - 1.99%

2.00 - 2.99%

Total

Percent of
Total

December 31, 2020

$ 

37,012 

$ 

69,506 

$ 

5,756 

$ 

112,274 

March 31, 2021

June 30, 2021

September 30, 2021

December 31, 2021

March 31, 2022

June 30, 2022

September 30, 2022

December 31, 2022

September 30, 2023

Total

37,864 

2,441 

102 

— 

19,246 

— 

— 

— 

95 

87,107 

3,488 

2,490 

— 

887 

1,377 

695 

344 

— 

510 

250 

1,445 

— 

1,617 

891 

950 

99 

— 

125,481 

6,179 

4,037 

— 

21,750 

2,268 

1,645 

443 

95 

 41.0 %

 45.8 %

 2.2 %

 1.5 %

 — %

 7.9 %

 0.8 %

 0.6 %

 0.2 %

 — %

$ 

96,760 

$ 

165,894 

$ 

11,518 

$ 

274,172 

 100.0 %

Percent of total

 35.3 %

 60.5 %

 4.2 %

 100.0 %

27

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The  following  table  indicates  the  amount  of  the  Company’s  certificates  of  deposit  and  other  deposits  by  time 
remaining until maturity as of September 30, 2020.

3 Months or
Less

After 3 to 6
Months

Maturity
After 6 to 12
Months

After 12 
Months

Total

(Dollars in Thousands)

Certificates of deposit less than $250,000

$ 

27,892  $ 

1,495  $ 

7,323  $ 

6,413  $ 

43,123 

Certificates of deposit of $250,000 or more

84,382 

123,986 

2,893 

19,788 

231,049 

Total certificates of deposit

$  112,274  $  125,481  $ 

10,216  $ 

26,201  $  274,172 

At September 30, 2020, there were $0.2 million in deposits from governmental and other public entities included in 
certificates of deposit.

Borrowings
Although deposits are the Company’s primary source of funds, the Company’s practice has been to utilize borrowings 
when they are a less costly source of funds, can be invested at a positive interest rate spread, or when the Company 
desires additional capacity to fund loan demand. Borrowings from various sources mature based on stated payment 
schedules.

The  Company’s  borrowings  have  historically  consisted  primarily  of  advances  from  the  FHLB  upon  the  security  of  a 
blanket  collateral  agreement  of  a  percentage  of  unencumbered  loans  and  the  pledge  of  specific  investment 
securities.  Such  advances  can  be  made  pursuant  to  several  different  credit  programs,  each  of  which  has  its  own 
interest  rate  and  range  of  maturities.  At  September  30,  2020,  the  Bank  had  no  overnight  borrowings  or  term 
advances, but did have the ability to borrow up to an approximate additional $1.01 billion from the FHLB. 

The Company completed the public offering of $75.0 million of 5.75% fixed-to-floating rate subordinated debentures 
during  fiscal  year  2016.  These  notes  are  due  August  15,  2026.  The  subordinated  debentures  were  sold  at  par, 
resulting  in  net  proceeds  of  approximately  $73.9  million.  At  September  30,  2020,  $73.8  million  in  aggregate 
principal amount in subordinated debentures, net of issuance costs of $1.2 million, were outstanding.

On  July  16,  2001,  the  Company  issued  all  of  the  10,310  authorized  shares  of  Company  Obligated  Mandatorily 
Redeemable  Preferred  Securities  of  First  Midwest  Financial  Capital  Trust  I  (preferred  securities  of  subsidiary  trust) 
holding  solely  trust  preferred  securities.  Distributions  are  paid  semi‑annually.  Cumulative  cash  distributions  are 
calculated at a variable rate LIBOR plus 3.75%, not to exceed 12.5%. The Company may, at one or more times, defer 
interest payments on the capital securities for up to 10 consecutive semi-annual periods, but not beyond July 25, 
2031.  At  the  end  of  any  deferral  period,  all  accumulated  and  unpaid  distributions  must  be  paid.  The  capital 
securities  are  required  to  be  redeemed  on  July  25,  2031;  however,  the  Company  has  a  semi‑annual  option  to 
shorten the maturity date. The option has not been exercised as of the date of this filing. The redemption price is 
$1,000  per  capital  security  plus  any  accrued  and  unpaid  distributions  to  the  date  of  redemption.  Holders  of  the 
capital securities have no voting rights, are unsecured, and rank junior in priority of payment to all of the Company’s 
indebtedness and senior to the Company’s common stock. The trust preferred securities have been includable in the 
Company’s  capital  since  they  were  issued.  The  preferential  capital  treatment  of  the  Company’s  trust  preferred 
securities was grandfathered under the Dodd-Frank Act and is consistent with federal community bank capital rules. 
The outstanding balance of the trust preferred securities at September 30, 2020 was $13.6 million.

Through  the  Crestmark  Acquisition,  the  Company  acquired  $3.4  million  in  floating  rate  capital  securities  due  to 
Crestmark Capital Trust I, a 100%-owned nonconsolidated subsidiary of the Company. The subordinated debentures 
bear interest at LIBOR plus 3.00%, have a stated maturity of 30 years from the date of issuance and are redeemable 
by the Company at par, with regulatory approval. The interest rate is reset quarterly at distribution dates in February, 
May,  August,  and  November.  The  subsidiary  has  the  option  to  defer  interest  payments  on  the  subordinated 
debentures from time to time for a period not to exceed five consecutive years. 

The Bank has a line of credit with another financial institution for $25.0 million as of September 30, 2020. This line 
of credit has no fee, and, as of September 30, 2020, the Company has not drawn on it. 

28

 
 
 
 
 
 
 
 
  
The Company previously offered retail repurchase agreements to its customers. These agreements typically ranged 
from 14 days to five years in term, and typically were offered in minimum amounts of $100,000. The proceeds of 
these transactions were used to meet cash flow needs of the Company. At September 30, 2020, the Company had 
no retail repurchase agreements outstanding.

The following table sets forth the maximum month-end balance and average balance of FHLB advances, retail and 
reverse  repurchase  agreements,  trust  preferred  securities,  subordinated  debentures,  and  overnight  fed  funds 
purchased for the periods indicated.

(Dollars in Thousands)

Maximum Balance:

FHLB advances

Repurchase agreements

Trust preferred securities

Subordinated debentures

Overnight fed funds purchased

Other borrowings

Average Balance:

FHLB advances

Repurchase agreements

Trust preferred securities

Subordinated debentures

Overnight fed funds purchased

Other Borrowings

Fiscal Year Ended September 30,

2020

2019

2018

$ 

110,000  $ 

110,000  $ 

620,000 

2,550 

13,661 

73,807 

4,306 

13,661 

73,644 

3,740 

13,919 

73,491 

717,000 

1,085,000 

1,178,000 

17,181 

24,400 

1,932 

$ 

106,093  $ 

42,712  $ 

68,356 

328 

13,661 

73,718 

183,438 

14,422 

3,542 

13,661 

73,562 

305,490 

21,606 

2,557 

10,906 

73,412 

339,430 

1,907 

The following table sets forth certain information as to the Company’s FHLB advances, retail and reverse repurchase 
agreements,  trust  preferred  securities,  subordinated  debentures,  and  overnight  fed  funds  purchased  at  the  dates 
indicated.

(Dollars in Thousands)

FHLB advances

Repurchase agreements

Trust preferred securities

Subordinated debentures

Overnight fed funds purchased

Other borrowings

Total borrowings

September 30,

2020

2019

2018

$ 

— 

— 

13,661 

73,807 

— 

10,756 

$  110,000 

$ 

— 

4,019 

13,661 

73,644 

642,000 

18,533 

3,694 

13,661 

73,491 

422,000 

1,876 

$ 

98,224 

$  861,857 

$  514,722 

Weighted average interest rate of FHLB advances

Weighted average interest rate of repurchase agreements

Weighted average interest rate of trust preferred securities

Weighted average interest rate of subordinated debentures

Weighted average interest rate of overnight fed funds purchased

 — %

 — %

 2.53 %

 5.75 %

 — %

 2.41 %

 2.83 %

 5.63 %

 5.75 %

 2.05 %

 — %

 2.05 %

 6.35 %

 5.75 %

 2.39 %

29

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Payments Activities

The  Company,  through  its  MPS  division,  is  focused  on  innovation  in  the  finserv  and  fintech  industries  by  providing 
solid banking infrastructure, proven tech resource partners, and high-energy collaboration that enables its partners to 
deliver  banking  programs  that  meet  their  customers'  demands.  MPS  offers  a  complement  of  payments  related 
products  and  services  that  are  marketed  to  consumers  nationwide  through  financial  institutions  and  other 
commercial  entities.  Other  solutions,  such  as  merchant  acquiring  and  transactional  payments  facilitate  the 
movement of funds between an entity and the audience they serve, typically a consumer. Overall, the products and 
services offered by MPS are generally designed to facilitate the processing and settlement of authorized electronic 
transactions involving the movement of funds.

While the Company has adopted policies and procedures to manage and monitor the risks attendant to this line of 
business,  and  the  executives  who  manage  the  Company’s  program  have  years  of  experience  in  this  area  of  the 
Company's  business,  no  guarantee  can  be  made  that  the  Company  will  not  experience  losses  in  the  MPS 
division.  MPS  has  signed  agreements  with  terms  extending  through  the  next  few  years  with  several  of  its  largest 
sales agents/program managers, which the Company expects will help mitigate this risk. 

Each line of MPS' business is discussed generally below with examples to illustrate use cases. The Company cross-
utilizes personnel and resources across these lines of business (for example, MPS may develop products for both 
prepaid and consumer banking solutions needs pursuant to a client's request).

Prepaid Solutions
Prepaid cards are similar to traditional debit cards in that they are embedded with a magnetic stripe, which encodes 
relevant card data (which may or may not include information about the user and/or purchaser of such card), or an 
EMV  chip,  which  is  equipped  with  a  microprocessor  chip  and  the  technology  used  to  authenticate  chip  card 
transactions. When the holder of such a card attempts a permitted transaction, necessary information, including the 
authorization for such transaction, is shared between the “point of use” or “point of sale” and authorization systems 
maintaining the account of record. Most recently, “virtual” prepaid cards have become popular in the industry. Virtual 
prepaid  cards  are  used  in  both  the  consumer  space,  for  example  as  a  gift  card,  and  in  the  commercial  arena  to 
facilitate accounts payable and vendor payments.

The funds associated with such cards are typically held in pooled accounts at the Bank representing the aggregate 
value of all cards issued in connection with particular products or programs. Although the funds are held in pooled 
accounts,  the  account  of  record  indicates  the  funds  held  by  each  individual  card.  The  cards  may  work  in  a  closed 
loop (e.g., the card will only work at one particular merchant and will not work anywhere else), a "Restricted Access 
Network" (e.g., the card will only work at a specific set of merchants such as a shopping mall), or in an open loop by 
way of a Visa or MasterCard branded debit card that will work wherever such cards are accepted for payment. Most 
of MPS' prepaid cards are open loop. Meta is among the top 3 prepaid card issuers in the United States.

The MPS prepaid card business can generally be divided into two program categories: Consumer Use and Business 
or Commercial Use products. These programs are typically offered through a third-party relationship.

Consumer Use 
Examples of consumer use prepaid card programs include payroll, general purpose reloadable ("GPR"), reward, gift 
and  benefit/HSA  cards.  Payroll  cards  are  a  product  whereby  an  employee’s  payroll  is  loaded  to  the  card  by  their 
employer via direct deposit. GPR cards are usually distributed by retailers and can be reloaded an indefinite number 
of times at participating retail load networks. Other examples of reloadable cards are travel cards, which are used in 
place of traveler’s checks and can be reloaded a predetermined number of times, as well as tax-related cards where 
a taxpayer’s refund is placed on the card. Reloadable cards are generally open- loop cards that consumers can use 
to obtain cash at ATMs or purchase goods and services wherever such cards are accepted for payment.

Business or Commercial Use 
Prepaid  cards  are  also  frequently  used  by  businesses  for  travel  and  entertainment,  accounts  payable  and  B2B 
settlement products. For example, virtual prepaid cards are used to facilitate one-time payments between a company 
and its vendors for monthly settlement. Travel and entertainment cards, alternatively, are reloadable by the company 
for use by its employees to travel for business. 

30

  
  
Consumer Banking Solutions
Partners  looking  to  offer  financial  services  in  a  mobile-first  ecosystem  typically  employ  a  demand  deposit  account 
(DDA),  Savings  Account  or  debit  card,  or  combination  thereof.  Meta  facilitates  their  ability  to  establish  a  direct 
deposit relationship with consumers, complete with online acceptance and digital funds transfer, as well as options 
such as overdraft protection in times of income shortfalls and the overall benefit of improved money management.

Faster Payments
In today’s market, consumers want to move their money fast, with more visibility and control of their own financial 
transactions. Meta provides the financing back-end for Mastercard Send™ and Visa Direct which enable the faster, 
almost instantaneous movement of funds from sender to receiver. 

Transactional Payments
Technology  has  accelerated  the  growth  and  speed  of  transactional  payments  for  corporate  and  financial 
organizations. Prompt movement of money creates efficiency, speed and a robust marketplace for consumers, B2B 
and  B2C  companies.  Managing  cash  flow,  risk,  security,  and  compliance  are  essential  Services  offered  by  Meta 
include ACH, wire, receiving and originating.

Meta  is  a  Nacha  Top  50  bank  for  receiving  and  originating  payments.  As  of  November  2020,  Meta  typically 
processes $1 billion per day in ACH and wire services, which supports that Meta has earned the confidence of its 
partners by providing safe and efficient movement of money, unprecedented service, and operational success.

ATM Sponsorship
MPS  sponsors  ATM  independent  sales  organizations  (“ISOs”)  into  various  networks  and  provides  associated 
sponsorships  of  encryption  support  organizations  and  third-party  processors  in  support  of  the  financial  institutions 
and  the  ATM  ISO  sponsorships.  Sponsorship  consists  of  the  review  and  oversight  of  entities  participating  in  debit 
and  credit  networks.  In  certain  instances,  MPS  also  has  certain  leasehold  interests  in  certain  ATMs  which  require 
bank ownership and registration for compliance with applicable state law.

Meta currently provides financial processing services for 70% of freestanding ATMs nationwide providing consumers 
with access to funds at ATMs frequently founds in malls, retail chains, convenience stores, events, fairs and other 
small business locations across the U.S.

Regulation and Supervision

General

Both the Company and the Bank are subject to extensive regulation in connection with their respective activities and 
operations, including those of their subsidiaries. On April 1, 2020, the Bank converted from a federal thrift charter to 
a  national  bank  charter  and  the  Company  converted  from  a  savings  and  loan  holding  company  to  a  bank  holding 
company (“BHC”) that has elected to be a financial holding company (a “FHC”). 

As  a  national  bank,  the  Bank  is  supervised  and  examined  by  the  OCC,  as  its  primary  federal  regulator,  and  the 
Federal  Deposit  Insurance  Corporation  (“FDIC”),  the  federal  agency  that  administers  the  Deposit  Insurance  Fund 
(“DIF”).  As  a  BHC,  the  Company  is  supervised  and  examined  by  the  FRB.  Federal  banking  policy  is  designed  to 
protect customers of and depositors in insured depository institutions, the DIF, and the U.S. banking system.

The framework by which both the Bank and the Company are supervised and examined is complex. This framework 
includes acts of Congress, regulations, policy statements and guidance, and other interpretive materials that define 
the obligations and requirements for entities participating in the U.S. banking system.

Moreover,  regulation  of  banks  and  their  holding  companies  is  subject  to  continual  revision,  both  through  statutory 
changes and corresponding regulatory revisions as well as through evolving supervisory objectives of banking agency 
examiners  and  supervisory  staff.  It  is  not  possible  to  predict  the  content  or  timing  of  changes  to  the  laws  and 
regulations that may impact the business of the Bank and the Company. Any changes to the regulatory framework 
applicable  to  the  Company  or  the  Bank,  however,  could  have  a  material  adverse  impact  on  the  condition  or 
operations of each entity.  

31

In  addition  to  regulation  and  supervision  by  the  FRB,  the  Company  is  a  reporting  company  under  the  Securities 
Exchange Act of 1934, as amended (the "Exchange Act"), and is required to file reports with the SEC and otherwise 
comply with federal securities laws. 

As described broadly below, the banking industry is subject to significant regulation. The following discussion is not 
intended to be a complete list of all the activities regulated by the U.S. banking laws or of the impact of such laws 
and  regulations  on  the  Company  or  the  Bank.  Rather,  it  is  intended  to  briefly  summarize  the  legal  and  regulatory 
framework  in  which  the  Bank  and  the  Company  operate  and  describe  legal  requirements  that  impact  their 
businesses and operations. The information set forth below is subject to change and is qualified in its entirety by the 
actual laws and regulations referenced.

Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 (the "Dodd-Frank Act”)

Enacted in 2010, the Dodd-Frank Act significantly changed the financial regulatory regime in the United States. Since 
the enactment of the Dodd-Frank Act, U.S. banks and financial services firms, such as the Company and the Bank, 
have been subject to enhanced regulation and oversight. As of the date of the filing of this Annual Report on Form 
10-K, several provisions of the Dodd-Frank Act remain subject to further rulemaking and interpretation by the federal 
banking  agencies;  moreover,  certain  provisions  of  the  act  that  were  implemented  by  federal  agencies  have  been 
revised or rescinded pursuant to legislative changes adopted by the U.S. Congress.

Certain  provisions  of  the  Dodd-Frank  Act  that  directly  impact  the  operation  of  the  Company  or  the  Bank  are 
highlighted below:

Consumer  Financial  Protection  Bureau.  Pursuant  to  the  Dodd-Frank  Act,  the  Bank  is  subject  to  regulations 
promulgated  by  the  Consumer  Financial  Protection  Bureau  (the  “Bureau”).  The  Bureau  has  consolidated  authority 
related  to  federal  laws  and  regulations  impacting  the  provision  of  consumer  financial  products  and  services.  The 
Bureau  also  has  substantial  power  to  define  the  rights  of  consumers  and  responsibilities  of  lending  institutions, 
such as the Bank. The Bureau does not, however, examine or supervise the Bank for compliance with such laws and 
regulations; rather, based on the Bank’s size (less than $10 billion in assets), enforcement authority remains with 
the OCC, although the Bank may be required to submit reports or other materials to the Bureau upon request. The 
Dodd-Frank Act also provides state attorneys general with the right to enforce federal consumer protection laws. The 
Bureau  is  also  authorized  to  prescribe  rules  applicable  to  any  covered  person  or  service  provider  identifying  and 
prohibiting acts or practices that are unfair, deceptive or abusive in connection with any transaction with a consumer 
for  a  consumer  financial  product  or  service,  or  the  offering  of  a  consumer  financial  product  or  service  ("UDAAP 
authority"). To date, the Bureau has engaged in rulemaking and taken enforcement actions that directly impact the 
business operations of financial institutions offering consumer financial products or services including the Bank and 
its divisions.

Interchange Fees. The Dodd-Frank Act includes provisions that restrict interchange fees to those which are 
“reasonable and proportionate” for certain debit card issuers and limits the ability of networks and issuers to restrict 
debit  card  transaction  routing  (known  as  the  “Durbin  Amendment”).  The  Federal  Reserve  issued  final  rules 
implementing the Durbin Amendment on June 29, 2011. Although, as of the date of the filing of this Annual Report 
on Form 10-K, the interchange fee restrictions in the Durbin Amendment do not apply to the Bank because debit card 
issuers with total worldwide assets of less than $10 billion are exempt, such restrictions may negatively impact the 
pricing all debit card processors in the market, including the Bank, may charge.

Incentive Compensation. The Dodd-Frank Act requires that the federal banking agencies, including the Federal 
Reserve  and  the  OCC,  issue  a  rule  related  to  incentive-based  compensation.  No  final  rule  implementing  this 
provision of the Dodd-Frank Act has, as of the date of the filing of this Annual Report on Form 10-K, been adopted, 
but  a  proposed  rule  was  published  in  2016  that  expanded  upon  a  prior  proposed  rule  published  in  2011.  The 
proposed rule is intended to (i) prohibit incentive-based payment arrangements that the banking agencies determine 
could encourage certain financial institutions to take inappropriate risks by providing excessive compensation or that 
could lead to material financial loss, (ii) require the board of directors of those financial institutions to take certain 
oversight  actions  related  to  incentive-based  compensation,  and  (iii)  require  those  financial  institutions  to  disclose 
information concerning incentive-based compensation arrangements to the appropriate federal regulator. Although a 
final  rule  has  not  been  issued,  the  Company  and  the  Bank  have  undertaken  efforts  to  ensure  that  their  incentive 
compensation plans do not encourage inappropriate risks, consistent with the principles identified above.

32

 
The Economic Growth, Regulatory Relief, and Consumer Protection Act of 2018 (“Regulatory Relief Act”) 

Enacted  in  2018,  the  Regulatory  Relief  Act  includes  several  provisions  that  positively  affect  smaller  banking 
institutions  (e.g.,  those  with  less  than  $10  billion  in  assets)  like  the  Bank.    Specific  provisions  of  the  Regulatory 
Relief Act that benefit smaller banks include modifications to the “qualified mortgage” criteria under the “ability to 
repay”  rules  for  certain  mortgages  that  are  held  and  maintained  on  the  Bank’s  retained  portfolio  as  well  as  relief 
from  certain  capital  requirements  required  by  an  international  banking  capital  framework  with  the  creation  of  a 
“community  bank  leverage  ratio.”  See  “Recent  Developments  Related  to  Capital  Rules,”  “Consumer  Mortgage 
Lending,” and “Brokered Deposits.” 

The Coronavirus Aid, Relief, and Economic Security Act

In response to the COVID-19 pandemic, the CARES Act was signed into law on March 27, 2020 to provide national 
emergency economic relief measures. Many of the CARES Act’s programs are dependent upon the direct involvement 
of  U.S.  financial  institutions,  such  as  the  Company  and  the  Bank,  and  have  been  implemented  through  rules  and 
guidance  adopted  by  federal  departments  and  agencies,  including  the  U.S.  Department  of  Treasury,  the  Federal 
Reserve  and  other  federal  banking  agencies,  including  those  with  direct  supervisory  jurisdiction  over  the  Company 
and the Bank. Furthermore, as the on-going COVID-19 pandemic evolves, federal regulatory authorities continue to 
issue  additional  guidance  with  respect  to  the  implementation,  lifecycle,  and  eligibility  requirements  for  the  various 
CARES  Act  programs  as  well  as  industry-specific  recovery  procedures  for  COVID-19.  In  addition,  it  is  possible  that 
Congress will enact supplementary COVID-19 response legislation, including amendments to the CARES Act or new 
bills  comparable  in  scope  to  the  CARES  Act.  The  Company  continues  to  assess  the  impact  of  the  CARES  Act  and 
other statues, regulations and supervisory guidance related to the COVID-19 pandemic.

Paycheck  Protection  Program.  The  CARES  Act  amended  the  SBA’s  loan  program,  in  which  the  Bank 
participates,  to  create  a  guaranteed,  unsecured  loan  program,  the  PPP,  to  fund  operational  costs  of  eligible 
businesses,  organizations  and  self-employed  persons  during  COVID-19.  In  June  2020,  the  Paycheck  Protection 
Program Flexibility Act was enacted, which among other things, gave borrowers additional time and flexibility to use 
PPP  loan  proceeds.  Shortly  thereafter,  and  due  to  the  evolving  impact  of  the  COVID-19  pandemic,  additional 
legislation was enacted authorizing the SBA to resume accepting PPP applications on July 6, 2020 and extending the 
PPP application deadline to August 8, 2020. It is anticipated that additional revisions to the SBA’s interim final rules 
on  forgiveness  and  loan  review  procedures  will  be  forthcoming  to  address  these  and  related  changes.  As  a 
participating lender in the PPP, the Bank continues to monitor legislative, regulatory, and supervisory developments 
related thereto.

Troubled Debt Restructuring and Loan Modifications for Affected Borrowers. The CARES Act permits banks to 
suspend requirements under GAAP for loan modifications to borrowers affected by COVID-19 that would otherwise be 
characterized as TDRs and suspend any determination related thereto if (i) the loan modification is made between 
March  1,  2020  and  the  earlier  of  December  31,  2020  or  60  days  after  the  end  of  the  COVID-19  emergency 
declaration and (ii) the applicable loan was not more than 30 days past due as of December 31, 2019. The federal 
banking  agencies  also  issued  guidance  to  encourage  banks  to  make  loan  modifications  for  borrowers  affected  by 
COVID-19 and to assure banks that they will not be criticized by examiners for doing so. The Company is applying 
this  guidance  to  qualifying  loan  modifications.  See  Note  5  to  the  “Notes  to  Consolidated  Financial  Statements,” 
which is included in Part II, Item 8 “Financial Statements and Supplementary Data” of this Annual Report on Form 
10-K for further information about the COVID-19-related loan modifications completed by the company.

Temporary Community Bank Leverage Ratio Relief. Pursuant to the CARES Act, the federal banking agencies 
authorities  adopted  an  interim  rule,  effective  until  the  earlier  of  the  termination  of  the  coronavirus  emergency 
declaration  and  December  31,  2020,  to  (i)  reduce  the  minimum  Community  Bank  Leverage  Ratio  from  9%  to  8% 
percent  and  (ii)  give  community  banks  two-quarter  grace  period  to  satisfy  such  ratio  if  such  ratio  falls  out  of 
compliance by no more than 1%.

33

Federal Reserve Programs and Other Recent Initiatives Related to COVID-19

Main  Street  Lending  Program.  The  CARES  Act  encouraged  the  Federal  Reserve,  in  coordination  with  the 
Secretary of the Treasury, to establish or implement various programs to help midsize businesses, nonprofits, and 
municipalities.  On  April  9,  2020,  the  Federal  Reserve  proposed  the  creation  of  the  Main  Street  Lending  Program 
(“MSLP”) to implement certain of these recommendations. On June 15, 2020, the Federal Reserve Bank of Boston 
opened  the  MSLP  for  lender  registration.  The  MSLP  supports  lending  to  small  and  medium-sized  businesses  that 
were  in  sound  financial  condition  before  the  onset  of  the  COVID-19  pandemic.  The  MSLP  operates  through  five 
facilities:  the  Main  Street  New  Loan  Facility,  the  Main  Street  Priority  Loan  Facility,  the  Main  Street  Expanded  Loan 
Facility,  the  Nonprofit  Organization  New  Loan  Facility,  and  the  Nonprofit  Organization  Expanded  Loan  Facility.  The 
Federal  Reserve  Bank  of  Boston  maintains  the  necessary  legal  forms  and  agreements  for  eligible  borrowers  and 
eligible  lenders  to  participate  in  the  MSLP,  and  is  working  to  refine  the  MSLP’s  operational  infrastructure  and 
facilities. The Bank continues to monitor developments related thereto.

Temporary Regulatory Capital Relief related to Impact of CECL. Concurrent with enactment of the CARES Act, 
federal banking agencies issued an interim final rule that delays the estimated impact on regulatory capital resulting 
from the adoption of CECL. The interim final rule provides banking organizations that implement CECL before the end 
of 2020 the option to delay for two years the estimated impact of CECL on regulatory capital relative to regulatory 
capital determined under the prior incurred loss methodology, followed by a three-year transition period to phase out 
the aggregate amount of capital benefit provided during the initial two-year delay. The federal banking agencies have 
since issued a final rule that makes certain technical changes to the interim final rule. The changes in the final rule 
apply only to those banking organizations that elect the CECL transition relief provided under the rule. The Company 
will elect this option.

Bank Regulation and Supervision

The Bank is a national bank that is subject to broad federal regulation and oversight extending to all of its operations 
by its primary federal regulator, the OCC, and by its deposit insurer, the FDIC. Such regulation covers all aspects of 
the  banking  business,  including  lending  practices,  safeguarding  deposits,  capital  structure,  transactions  with 
affiliates,  and  conduct  and  qualifications  of  personnel.  The  Bank  pays  assessment  fees  both  to  the  OCC  and  the 
FDIC,  and  the  level  of  such  assessments  reflects  the  condition  of  the  Bank.  If  the  condition  of  the  Bank  were  to 
deteriorate,  the  level  of  such  assessments  could  increase  significantly,  having  a  material  adverse  effect  on  the 
Company’s financial condition and results of operations. 

Regulatory authorities have been granted extensive discretion in connection with their supervisory and enforcement 
activities which are intended to strengthen the financial condition of the banking industry, including, but not limited 
to, the imposition of restrictions on the operation of an institution, the classification of assets by the institution, and 
the adequacy of an institution’s allowance for loan and lease losses. Typically, these actions are undertaken due to 
violations of laws or regulations or conduct of operations in an unsafe or unsound manner.  

The Bank derives its lending and investment powers from the National Bank Act (“NBA”) and the OCC’s implementing 
regulations  promulgated  thereunder.  Under  these  laws  and  regulations,  the  Bank  may  invest  in  mortgage  loans 
secured by residential and commercial real estate, commercial and consumer loans, certain types of debt securities 
and  certain  other  assets.  The  Bank  may  also  invest  in  operating  subsidiaries,  bank  service  companies  (but  not 
service corporations generally), financial subsidiaries, and may make non-controlling investments in other entities, in 
each case subject to the statutory provisions of the NBA and the OCC’s regulatory requirements and limitations.  

In general, the Bank’s legal lending limit totals 15 percent of its capital and surplus plus an additional 10 percent of 
capital  and  surplus  if  the  amount  that  exceeds  the  15  percent  general  limit  is  fully  secured  by  readily  marketable 
collateral  (together,  referred  to  as  the  “combined  general  limit”).  At  September  30,  2020,  the  Bank  was  in 
compliance with the combined general limit. 

34

The OCC announced on October 1, 2020 that its supervisory strategies for 2021 will focus on the following: (a) credit 
risk management, commercial and residential real estate concentration risk management, allowances for loan and 
lease  losses,  and  allowances  for  credit  losses;  (b)  cybersecurity  and  operational  resiliency;  (c)  Bank  Secrecy  Act/
anti-money laundering (BSA/AML) compliance management; (d) compliance risk management associated with 2020 
pandemic-related bank activities; (e) Community Reinvestment Act performance; (f) fair lending examinations and risk 
assessments;  (g)  the  impact  of  a  low-rate  environment  and  preparation  for  the  phase-out  of  the  London  Interbank 
Offering  Rate  (“LIBOR”);  (h)  proper  oversight  of  significant  third-party  relationships;  (i)  change  management  over 
significant operational changes; and (j) payment systems products and services.

Insurance of Deposit Accounts and Regulation by the FDIC
The Bank is a member of the DIF, which is administered by the FDIC. Pursuant to the Dodd-Frank Act, a permanent 
increase  in  deposit  insurance  to  $250,000  was  authorized.  The  coverage  limit  is  per  depositor,  per  insured 
depository institution for each account ownership category. FDIC insurance is backed by the full faith and credit of 
the United States government.

While not the Bank's primary federal regulator, the FDIC, as insurer of the Bank's deposits, imposes deposit 
insurance premiums and is authorized to conduct examinations of and to require reporting by FDIC-insured 
institutions. It also may prohibit any FDIC-insured institution from engaging in any activity the FDIC determines by 
regulation or order poses a serious risk to the DIF. The FDIC also has authority to initiate enforcement actions 
against any FDIC-insured institution after giving its primary federal regulator the opportunity to take such action, and 
may seek to terminate the deposit insurance if it determines that the institution has engaged in unsafe or unsound 
practices or is in an unsafe or unsound condition. Finally, the FDIC may terminate deposit insurance upon a finding 
that the institution has engaged in unsafe or unsound practices, is in an unsafe or unsound condition to continue 
operations, or has violated any applicable law, regulation, rule, order, or condition imposed by the FDIC or the OCC.

The  FDIC  imposes  an  assessment  against  all  depository  institutions  for  deposit  insurance  quarterly.  FDIC 
assessment  rates  range  from  3  to  30  basis  points  annually  and  take  into  account  an  institution’s  composite 
CAMELS rating and other factors. Notably, the FDIC has the authority to increase an institution’s deposit insurance 
premium  if  it  determines  that  an  insured  depository  institution  significantly  relies  upon  brokered  deposits.  As  of 
September  30,  2020,  2019  and  2018,  the  Bank’s  deposit  insurance  assessment  rate  was  14  basis  points,  14 
basis points, and 9 basis points, respectively. The Bank’s deposit insurance premium expense totaled $8.4 million 
for 2020, $6.8 million for 2019, and $3.8 million for 2018. A significant increase in DIF insurance premiums would 
have an adverse effect on the operating expenses and results of operations of the Bank.

The designated reserve ratio (“DRR”) of the DIF reached 1.36% as of September 30, 2018, exceeding the statutorily 
required  1.35%  two  years  ahead  of  the  deadline  imposed  by  the  Dodd-Frank  Act.  On  June  30,  2019,  the  DRR 
reached 1.40% and the FDIC applied small bank credits to banks with less than $10 billion in assets, such as the 
Bank, beginning September 30, 2019. The FDIC will continue to apply small bank credits so long as the DRR is at 
least  1.35%.  After  applying  small  bank  credits  for  four  quarters,  the  FDIC  will  remit  to  banks  the  value  of  any 
remaining small bank credits in the next assessment period in which the DRR is at least 1.35%.

Brokered Deposits
The  FDIC  limits  the  ability  to  accept  brokered  deposits  to  those  insured  depository  institutions  that  are  well 
capitalized.    Institutions  that  are  less  than  well  capitalized  cannot  accept,  renew  or  roll  over  any  brokered  deposit 
unless they have applied for and been granted a waiver by the FDIC. The FDIC has defined the “national rate” for all 
interest-bearing  deposits  held  by  less-than-well-capitalized  institutions  as  “a  simple  average  of  rates  paid  by  all 
insured  depository  institutions  and  branches  for  which  data  are  available”  and  has  stated  that  its  presumption  is 
that this national rate is the prevailing rate in any market. As such, institutions that are less than well capitalized 
that are permitted to accept, renew or rollover brokered deposits via FDIC waiver generally may not pay an interest 
rate in excess of the national rate plus 75 basis points on such brokered deposits.  As of September 30, 2020, the 
Bank categorized $2.13 billion, or 43% of its deposit liabilities, as brokered deposits.

35

The FDIC has previously published industry guidance in the form of Frequently Asked Questions with respect to the 
categorization of deposit liabilities as brokered deposits. The FDIC published a proposed rule to modify the “national 
rate” definition that would apply to insured depository institutions that are less than well-capitalized in August 2019. 
In  addition,  in  December  2019  and  in  connection  with  the  Regulatory  Relief  Act,  the  FDIC  published  proposed 
revisions to its regulations relating to the brokered deposits restrictions. Specifically, the FDIC proposed to (i) revise 
the definition of the "facilitation" prong of the "deposit broker" definition; (ii) provide that a wholly-owned operating 
subsidiary  be  eligible  for  the  insured  depository  institution  exception  to  the  deposit  broker  definition  under  certain 
circumstances; and (iii) amend the "primary purpose" exception. As of the date of the filing of this Annual Report on 
Form  10-K,  no  final  rules  on  either  the  August  2019  proposal  nor  the  December  2019  proposals  have  been 
issued. ]Consequently, it is not possible to determine whether a final rule regarding a revised regulatory treatment of 
brokered deposits will be adopted or, if adopted, whether such final related regulation will have a material adverse 
effect on the Bank.

Branching by National Banks
Subject to certain limitations, federal statutes and OCC regulations permit national banks to establish branches in 
any state of the United States. With OCC approval, a national bank may open an interstate de novo branch in any 
state that permits the establishment of a branch by a bank chartered by such state, subject to applicable state law 
limitations. On February 29, 2020, the Company sold the Bank's Community Bank division to Central Bank, a state-
chartered  bank  headquartered  in  Storm  Lake,  Iowa.  The  sale  included,  among  other  things,  all  of  the  Community 
Bank division's branch locations. Consequently, the Bank's only banking office open to the public is its home office 
in Sioux Falls, South Dakota, where it accepts deposits. 

No Qualified Thrift Lender Test
As a national bank, the Bank is no longer required to be a qualified thrift lender (a “QTL”) or satisfy any element of 
the QTL test applicable to federal savings associations. 

Consumer Mortgage Lending
The Bureau’s ability to repay (“ATR”) rule applies to residential mortgage loan applications securing one-to-four unit 
dwellings and includes purchases, refinances and home equity loans for principal and second homes. Under the ATR 
rules,  a  lender  may  not  make  a  residential  mortgage  loan  unless  the  lender  makes  a  reasonable  and  good  faith 
determination that is based on verified, documented information at or before consummation that the borrower has a 
reasonable  ability  to  repay.  To  determine  a  consumer’s  reasonable  ability  to  pay,  a  lender  must  review  eight 
underwriting factors prescribed in the rule.  Liability for violations of the ATR rule include actual damages, statutory 
damages, court costs, and attorneys’ fees.

Additionally,  the  Bureau  regulates  “qualified  mortgages”  (“QMs”),  which  are  mortgages  for  which  there  is  a 
presumption  that  the  lender  has  satisfied  the  ATR  rules.  Pursuant  to  the  Dodd-Frank  Act,  QMs  must  have  certain 
product-feature prerequisites and affordability underwriting requirements. Generally, to meet the QM test, the lender 
must calculate the monthly payments under the loan based on the highest payment that will apply in the first five 
years  and  the  consumer  must  have  a  total  debt-to-income  ratio  that  is  less  than  or  equal  to  43%.  The  QM  rule 
provides a safe harbor for lenders that make loans that satisfy the definition of a QM and are not higher priced. With 
respect to higher-priced mortgage loans, there is a rebuttable presumption of compliance available to the lender with 
respect to compliance with the ATR rule.

With  respect  to  QMs,  the  Regulatory  Relief  Act  allows  insured  depository  institutions  with  less  than  $10  billion  in 
assets, like the Bank, to designate certain consumer mortgage loans it originates and holds in portfolio as QMs even 
though such mortgage loans do not meet the ATR requirements described above. 

Prepaid Accounts under the Electronic Fund Transfer Act ("Regulation E") and the Truth In Lending Act ("Regulation Z")
The  Bureau’s  “Prepaid  Accounts  Rule,”  adopted  in  October  2016,  enhanced  the  regulations  applicable  to  prepaid 
products and brought them fully within Regulation E, which implements the federal Electronic Funds Transfer Act. In 
addition, prepaid products that have a credit component, like some of those offered in connection with an existing 
program manager agreement, are now regulated by Regulation Z, which implements the federal Truth in Lending Act.  
The rule also extended Regulation Z’s credit card rules and disclosure requirements to prepaid accounts that provide 
overdraft services and other credit features.  These rules became effective on April 1, 2019.

36

Short-Term, Small-Dollar Installment Lending
In October 2017, the OCC rescinded its guidance on deposit advance products in light of the Bureau’s pending small 
dollar loan rule related to payday, vehicle title and certain high cost installment loans that was issued in November 
2017 (“Small Dollar Rule”). The Small Dollar Rule, however, has been the subject of further regulatory review and a 
court order staying compliance in connection with a legal challenge.   

The Bureau issued its final Small Dollar Rule on July 22, 2020, which became fully effective on October 20, 2020.  
Specifically, the Bureau revoked provisions that: (i) provide that it is an unfair and abusive practice for a lender to 
make  a  covered  short-term  or  longer-term  balloon-payment  loan,  including  payday  and  vehicle  title  loans,  without 
reasonably determining that consumers have the ability to repay those loans according to their terms; (ii) prescribe 
mandatory underwriting requirements for making the ability-to-repay determination; (iii) exempt certain loans from the 
mandatory  underwriting  requirements;  and  (iv)  establish  related  definitions,  reporting,  and  recordkeeping 
requirements.  However,  no  lenders  are  required  to  comply  until  either  November  19,  2020  or  until  the  court  in 
litigation challenging the Small Dollar Rule lifts its stay of the compliance date. 

Separately,  in  May  2018,  the  OCC  published  guidance  that  encourages  national  banks  and  federal  savings 
associations  to  offer  responsible  short-term,  small-dollar  installment  loans  with  terms  between  two  and  twelve 
months  and  equal  amortizing  payments.  Pursuant  to  the  OCC’s  guidance  on  this  issue,  banks  are  encouraged  to 
offer these products in a manner that is consistent with sound risk management principles and clear, documented 
underwriting  guidelines.  Further,  the  federal  banking  agencies  issued  interagency  guidance  on  May  20,  2020  to 
encourage  banks,  savings  associations,  and  credit  unions  to  offer  responsible  small-dollar  loans  to  customers  for 
consumer and small business purposes. As of the date of the filing of this Annual Report on Form 10-K, the Bank 
has  not  determined  to  offer  such  products,  although  this  position  may  change  as  the  Bank  further  refines  its 
business plan in the future.

Interest Rate Risk Management
The  OCC  requires  national  banks,  like  the  Bank,  to  have  an  effective  and  sound  interest  rate  risk  management 
program,  including  appropriate  measurement  and  reporting,  robust  and  meaningful  stress  testing,  assumption 
development  reflecting  the  institution’s  experience,  and  comprehensive  model  valuations.    According  to  OCC 
guidance, interest rate risk exposure is supposed to be managed using processes and systems commensurate with 
their earnings and capital levels; complexity; business model; risk profile; and scope of operations. 

Standards for Safety and Soundness
The  federal  banking  agencies  have  adopted  the  Interagency  Guidelines  Establishing  Standards  for  Safety  and 
Soundness.  The  guidelines  establish  certain  safety  and  soundness  standards  for  all  depository  institutions.  The 
operational  and  managerial  standards  in  the  guidelines  generally  relate  to  the  following:  (1)  internal  controls  and 
information  systems;  (2)  internal  audit  systems;  (3)  loan  documentation;  (4)  credit  underwriting;  (5)  interest  rate 
exposure; (6) asset growth; (7) compensation, fees and benefits; (8) asset quality; and (9) earnings. Failure to meet 
the standards in the guidelines could result in a request by the OCC to the Bank to provide a written compliance plan 
to demonstrate its efforts to come into compliance with such guidelines.

Anti-Money Laundering (“AML”) Laws and Regulations
AML  and  financial  transparency  laws  and  regulations,  including  the  Bank  Secrecy  Act  and  the  U.S.  Patriot  Act  of 
2001,  impose  strict  standards  for  gathering  and  verifying  customer  information  in  order  to  ensure  funds  or  other 
assets  are  not  being  placed  in  U.S.  financial  institutions  to  facilitate  terrorist  financing  and  laundering  of  funds. 
Applicable laws require financial institutions to have AML programs in place and require the federal banking agencies 
to  consider  a  holding  company’s  effectiveness  in  combating  money  laundering  when  ruling  on  certain  merger  or 
acquisition  applications.  In  addition,  failure  to  comply  with  these  requirements  could  lead  to  significant  fines  and 
penalties or the imposition of corrective orders.

Customer Identification Programs for Holders of Prepaid Cards
The  federal  banking  agencies,  including  the  OCC  and  the  FRB,  issued  guidance  in  2016  that  extends  the 
requirements  of  the  Customer  Identification  Program  required  by  Section  326  of  the  USA  Patriot  Act  to  prepaid 
accounts where the cardholder has either the (i) ability to reload funds, or (ii) access to credit or overdraft features. If 
either of these features is present, the issuer must verify the identity of the named account holder. 

37

Privacy
The Bank is required by federal statutes and regulations to disclose its privacy policies to its customers. The Bank is 
also  required  to  appropriately  safeguard  its  customers’  personal  information.  In  addition,  certain  state  laws  could 
potentially  impact  the  Bank’s  operations,  including  those  related  to  applicable  notification  requirements  when 
unauthorized access to customers’ nonpublic personal information has occurred.

Examination Guidance for Third-Party Lending
On  July  29,  2016,  the  FDIC  issued  revised  examination  guidance  related  to  third-party  lending  relationships  (e.g., 
lending  arrangements  that  rely  on  a  third  party  to  perform  a  significant  aspect  of  the  lending  process).  Similar  to 
guidance  published  by  the  OCC  in  2013,  this  guidance  generally  requires  that  financial  institutions,  including  the 
Bank, ensure that risks related to such third-party lending relationships are evaluated, including the type of lending 
activity, the complexity of the lending program, the projected and realized volume created by the relationship, and the 
number of third-party lending relationships the institution has in place.

Unclaimed Property Laws
Unclaimed  property  (escheatment)  laws  vary  by  state  but  generally  require  holders  of  customer  property  (including 
money)  to  turn  over  such  property  to  the  applicable  state  after  holding  the  property  for  the  statutorily  prescribed 
period of time. These laws are not uniform and impose varying requirements on entities, like the Bank, which may 
hold funds that are required to be escheated to the applicable states.

Assessments
The Dodd-Frank Act provides that, in establishing the amount of an assessment, the Comptroller of the Currency may 
consider the nature and scope of the activities of the entity, the amount and type of assets it holds, the financial 
and managerial condition of the entity and any other factor that is appropriate. The assessments are paid to the OCC 
on a semi-annual basis. During the fiscal year ended September 30, 2020, the Bank paid assessments (standard 
assessments) of $868,852 to the OCC.

Regulatory Capital Requirements
The regulatory capital rules applicable to the Company and the Bank (the “Capital Rules”) identify three components 
of  regulatory  capital:  (i)  common  equity  tier  1  capital  (“CET1  Capital”),  (ii)  additional  tier  1  capital,  and  (iii)  tier  2 
capital.  Tier  1  capital  is  the  sum  of  CET1  Capital  and  additional  tier  1  capital  instruments  meeting  certain 
requirements.  Total  capital  is  the  sum  of  tier  1  capital  and  tier  2  capital.  CET1  Capital,  tier  1  capital,  and  total 
capital serve as the numerators for three prescribed regulatory capital ratios. Risk-weighted assets, calculated using 
the  standardized  approach  in  the  Capital  Rules  for  the  Company  and  the  Bank,  provide  the  denominator  for  such 
ratios. There is also a leverage ratio that compares tier 1 capital to average total assets.

Failure by the Company or the Bank to meet minimum capital requirements set by the Capital Rules could result in 
certain  mandatory  and/or  discretionary  disciplinary  actions  by  their  regulators  that  could  have  a  material  adverse 
effect on their business and their consolidated financial position. Under the capital requirements and the regulatory 
framework  for  prompt  corrective  action  (discussed  below),  the  Company  and  the  Bank  must  meet  specific  capital 
guidelines  that  involve  quantitative  measures  of  the  Company's  and  the  Bank’s  assets,  liabilities  and  certain  off-
balance-sheet  items  as  calculated  under  regulatory  accounting  practices.  The  Company’s  and  the  Bank’s  capital 
amounts  and  classifications  are  also  subject  to  qualitative  judgments  by  regulators  about  components,  risk 
weightings and other factors.

The Company and the Bank are required to maintain a capital conservation buffer of 2.5% above the minimum risk-
based  capital  requirements  in  order  to  avoid  certain  limitations  on  capital  distributions,  stock  repurchases  and 
discretionary bonus payments to executive officers. The capital conservation buffer is exclusively composed of CET1 
Capital and applies to each of the three risk-based capital ratios (but not the leverage ratio). 

The  Capital  Rules  provide  for  a  number  of  deductions  from  and  adjustments  to  CET1  Capital.  These  include,  for 
example,  the  requirement  that  deferred  tax  assets  arising  from  temporary  differences  that  could  not  be  realized 
through net operating loss carrybacks and significant investments in non-consolidated financial entities be deducted 
from CET1 Capital to the extent that any one such category exceeds 10% of CET1 Capital or all such items, in the 
aggregate, exceed 15% of CET1 Capital. 

The  Capital  Rules  prescribe  a  standardized  approach  for  risk  weightings  for  a  large  and  risk-sensitive  number  of 
categories,  depending  on  the  nature  of  the  assets,  generally  ranging  from  0%  for  U.S.  government  and  agency 
securities to 600% for certain equity exposures, and resulting in high-risk weights for a variety of asset classes.

38

As of September 30, 2020, the Bank exceeded all of its regulatory capital requirements and was designated as “well 
capitalized” under federal guidelines.

Recent Developments Related to Capital Rules
There have been several developments which are intended to reduce the regulatory capital burden on smaller, less 
complex banking organizations like the Company and the Bank. The effect that these developments will have on the 
Company and the Bank is currently uncertain.

In  July  2019,  the  federal  banking  agencies  finalized  a  rule  intended  to  simplify  and  clarify  a  number  of  the  more 
complex  aspects  of  existing  regulatory  capital  rules.  Specifically,  the  rule  simplifies  the  capital  treatment  for 
mortgage  servicing  assets,  certain  deferred  tax  assets,  investments  in  the  capital  instruments  of  unconsolidated 
financial  institutions,  and  minority  interest.  The  final  rule  also  allows  bank  holding  companies  to  redeem  common 
stock  without  prior  approval  unless  otherwise  required.  The  final  rule  became  effective  April  1,  2020  for  the 
amendments  to  simplify  capital  rules,  and  October  1,  2019  for  revisions  to  the  pre-approval  requirements  for  the 
redemption  of  common  stock  and  other  technical  amendments.  The  Bank  did  not  elect  to  implement  the  relief 
provided under the simplification rule.

On November 21, 2018, the FDIC, the OCC, and the FRB jointly issued a proposed rule required by the Regulatory 
Relief Act that would permit qualifying banks that have less than $10 billion in consolidated assets to elect to be 
subject  to  a  9%  leverage  ratio  that  would  be  applied  using  less  complex  leverage  calculations  (referred  to  as  the 
“community bank leverage ratio” or “CBLR”). Under the proposed rule, banks that opt into the CBLR framework and 
maintain a CBLR of greater than 9% would not be subject to other risk-based and leverage capital requirements and 
would be deemed to have met the well capitalized ratio requirements. The rule was adopted in September 2019. The 
Bank continues to assess the potential impact of opting in to this election as part of its ongoing capital management 
and planning processes.

Prompt Corrective Action ("PCA")
Federal banking agencies are authorized and, under certain circumstances, required to take certain actions against 
banks that fail to meet their minimum capital requirements expressed in terms of a total risk-based capital ratio, a 
Tier 1 risk-based capital ratio, a CET1 ratio, and a leverage ratio (as identified in the tables above).

Well  capitalized  banks  may  not  make  a  capital  distribution  or  pay  management  fees  if  the  bank  would  be 
undercapitalized  after  making  such  distributions  or  paying  such  fees.  Adequately  capitalized  banks,  in  general, 
cannot pay dividends or make any capital contributions that would leave them undercapitalized; they cannot pay a 
management  fee  to  a  controlling  person  if,  after  paying  the  fee,  they  would  be  undercapitalized;  and  they  cannot 
accept, renew or roll over any brokered deposit unless they have applied for and been granted a waiver by the FDIC.  

The activities of an “undercapitalized,” “significantly undercapitalized” or “critically undercapitalized” bank are further 
restricted. Any such bank must submit a capital restoration plan that is guaranteed by each company that controls 
the Bank, and such company must provide appropriate assurances of performance.  Until such plan is approved, the 
bank may not increase its assets, acquire another institution, establish a branch or engage in any new activities, and 
generally  may  not  make  capital  distributions.  The  federal  banking  agencies  are  authorized  to  impose  additional 
restrictions, discussed below, that are applicable to significantly undercapitalized institutions.

The imposition of any action taken by the OCC against the Bank in connection with the agency’s PCA authority would 
likely  have  a  substantial  adverse  effect  on  it  and  on  the  Company’s  operations  and  profitability.  This  is  especially 
true if the Bank were to no longer be deemed to be well capitalized and, therefore, subject to limitations on its ability 
to accept, renew or roll over brokered deposits absent a waiver from the FDIC. The Company's stockholders are not 
entitled to preemptive rights and, therefore, if the Company is directed by its regulators to issue additional shares of 
common stock, such issuance may result in dilution to the Company's existing stockholders.

Institutions in Troubled Condition
Certain  events,  including  entering  into  a  formal  written  agreement  with  a  bank’s  regulator  that  requires  action  to 
improve the bank’s financial condition, or being informed by the regulator that the bank is in troubled condition, will 
automatically result in limitations on so-called “golden parachute” agreements pursuant to Section 18(K) of the FDIA.  
In  addition,  organizations  that  are  not  in  compliance  with  minimum  capital  requirements,  or  are  otherwise  in  a 
troubled  condition,  must  give  90  days’  written  notice  to  the  OCC  before  appointing  a  Director  or  Senior  Executive 
Officer, pursuant to the OCC’s regulations.

39

Civil Money Penalties
The OCC has the authority to assess civil money penalties (“CMPs”) against any national bank, federal savings bank 
or any of their institution-affiliated parties (“IAPs”). In addition, the OCC has the authority to assess CMPs against 
bank service companies and service providers. CMPs may encourage an affected party to correct violations, unsafe 
or  unsound  practices  or  breaches  of  fiduciary  duty.  CMPs  are  also  intended  to  serve  as  a  deterrent  to  future 
violations of law, regulations, orders and other conditions.

Limitations on Dividends and Other Capital Distributions
The NBA and related federal regulations govern the permissibility of dividends and capital distributions by a national 
bank. As a national bank, the Bank’s board of directors may not declare, and the Bank may not pay, any dividend in 
an amount greater than the sum of current period net income and retained earnings. A distribution in excess of that 
amount is a reduction in permanent capital, and the Bank would need to follow the applicable procedures set forth in 
OCC  regulations  and  guidance.  Further,  the  Bank’s  board  of  directors  may  not  declare  a  dividend  if  paying  the 
dividend would result in the Bank being undercapitalized under the OCC’s PCA rule. 

The Bank also must obtain prior approval from the OCC to pay a cash dividend if the dividend would exceed the sum 
of  current  period  net  income  and  retained  earnings  from  the  past  two  years,  after  deducting  the  following 
transactions during that period: (i) any dividends previously declared, (ii) extraordinary transfers required by the OCC, 
and  (iii)  payments  made  for  the  retirement  of  preferred  stock.  This  calculation  is  performed  on  a  rolling  basis  as 
described in the OCC’s earnings limitation regulations.

The Bank paid cash dividends in the amount of $118.0 million to the Company during fiscal 2020, to be used to 
fund share repurchases under the common stock share repurchase program that was authorized by the Company's 
Board of Directors during the fiscal 2020 first quarter. The program authorized the Company to repurchase up to 
7,500,000 shares of the Company's outstanding common stock through December 31, 2022. Effective in March 
2020, the Company suspended its share repurchase activity due to the COVID-19 pandemic and related economic 
uncertainty. The Company resumed its share repurchase activity in September 2020. As part of its capital planning, 
the Company will continue to regularly assess its needs for dividends from the Bank in order to fund future share 
repurchases and dividends to the Company's stockholders as needed.

Transactions with Affiliates
The  Bank  must  comply  with  Sections  23A  and  23B  of  the  Federal  Reserve  Act  relative  to  transactions  with 
“affiliates,” generally defined to mean any company that controls or is under common control with the institution (as 
such,  The  Company  is  an  affiliate  of  the  Bank  for  these  purposes).  Transactions  between  an  institution  or  its 
subsidiaries and its affiliates are required to be on terms as favorable to the Bank as terms prevailing at the time for 
transactions with non-affiliates. Certain transactions, such as loans to an affiliate, are restricted to a percentage of 
the institutions’ capital (e.g., the aggregate amount of covered transactions with any individual affiliate is limited to 
10% of the capital and surplus of the institution; the aggregate amount of covered transactions with all affiliates is 
limited to 20% of the institution’s capital and surplus).

Community Reinvestment Act (“CRA”)
Under  the  CRA,  the  Bank  is  evaluated  periodically  by  its  primary  federal  banking  regulator  to  determine  if  it  is 
meeting  its  continuing  and  affirmative  obligations  consistent  with  its  safe  and  sound  operation,  to  help  meet  the 
credit  needs  of  its  assessment  areas,  including  low-  and  moderate-income  neighborhoods.  CRA  ratings  can  also 
impact an insured depository institution’s ability to engage in certain activities as CRA performance is considered in 
connection  with  certain  applications  by  depository  institutions  and  their  holding  companies,  including  merger 
applications,  charter  applications,  and  applications  to  acquire  assets  or  assume  liabilities.  The  Bank  received  an 
“Outstanding” rating during its most recent Performance Evaluation dated February 3, 2020.

Federal Home Loan Bank System
The Bank is a member of the Federal Home Loan Bank (“FHLB”) system through the FHLB of Des Moines, one of 11 
regional FHLBs that administer the home financing credit function that is subject to regulation and supervision by the 
Federal Housing Finance Agency. All advances from the FHLB are required to be fully secured by sufficient collateral 
as determined by the FHLB. In addition, all long-term advances must be used for residential home financing.

As a member of the FHLB system, the Bank is required to purchase and maintain activity-based capital stock in the 
FHLB in the amount specified by the applicable FHLB's capital plan. At September 30, 2020, the Bank had in the 
aggregate $7.5 million in FHLB stock, which was in compliance with the FHLB of Des Moines' requirement. For the 
fiscal year ended September 30, 2020, dividends paid by the FHLB to the Bank totaled $0.8 million.

40

Other Regulation
The Bank is also subject to a variety of other regulations with respect to its business operations including, but not 
limited to, the Truth in Lending Act, the Truth in Savings Act, the Consumer Leasing Act, the Equal Credit Opportunity 
Act, the Electronic Funds Transfer Act, the Military Lending Act, the Servicemembers’ Civil Relief Act, the Fair Housing 
Act, the Home Mortgage Disclosure Act, the Fair Debt Collection Practices Act, the Telephone Consumer Protection 
Act, the Controlling the Assault of Non-Solicited Pornography and Marketing Act, and the Fair Credit Reporting Act.  

It is possible that additional rulemaking could require significant revisions to the regulations under which the Bank 
operates and is supervised. Any change in such laws and regulations or interpretations thereof negatively impacting 
the  Bank's  or  the  Company's  current  operations,  whether  by  the  OCC,  the  FDIC,  the  Bureau,  the  FRB  or  through 
legislation,  could  have  a  material  adverse  impact  on  the  Bank  and  its  operations  and  on  the  Company  and  its 
stockholders.

Holding Company Regulation and Supervision
The  Company  is  subject  to  examination,  supervision,  and  certain  reporting  requirements  by  the  Federal  Reserve, 
which  has  responsibility  for  the  primary  regulation  and  supervision  of  all  BHCs,  including  the  Company,  under  the 
Bank  Holding  Company  Act  (“BHCA”).  The  Federal  Reserve  also  has  supervisory  authority  over  any  nonbank 
subsidiary  of  a  BHC  that  is  not  functionally  regulated  by  another  federal  or  state  regulator,  such  as  a  leasing 
subsidiary. Through the supervisory process, the Federal Reserve ensures that BHCs, like the Company, comply with 
law  and  regulation  and  are  operated  in  a  manner  that  is  consistent  with  safe  and  sound  banking  practices.  The 
Federal  Reserve  supervises  BHCs  pursuant  to  Regulation  Y  (12  C.F.R.  Part  225)  and  a  supervisory  program  that 
seeks to ensure that BHCs comply with rules and regulations and that they operate in a safe and sound manner.

As  a  BHC  that  has  elected  to  become  a  FHC,  the  Company  may  engage  in  any  activity,  or  acquire  and  retain  the 
shares of a company engaged in any activity, that is either (i) financial in nature or incidental to such financial activity 
(as determined by the Federal Reserve in consultation with the Secretary of the Treasury) or (ii) complementary to a 
financial activity, and that does not pose a substantial risk to the safety and soundness of depository institutions or 
the  financial  system  (as  solely  determined  by  the  Federal  Reserve).  Activities  that  are  financial  in  nature  include 
securities underwriting and dealing, insurance underwriting, and making merchant banking investments.

Acquisitions
Federal  law  prohibits  a  BHC,  including  the  Company,  directly  or  indirectly,  from:  (a)  acquiring  control  (as  defined 
under  Regulation  Y)  of  another  bank  (or  a  holding  company  parent)  without  prior  Federal  Reserve  approval;  or  (b) 
through  merger,  consolidation  or  purchase  of  assets,  acquiring  another  bank  or  a  holding  company  thereof,  or 
acquiring  all  or  substantially  all  of  the  assets  of  such  institution  (or  a  holding  company),  without  prior  Federal 
Reserve  approval.  In  evaluating  applications  by  BHCs  to  acquire  other  holding  companies  and  banks,  the  Federal 
Reserve must consider the financial and managerial resources and future prospects of the company and institution 
involved,  the  effect  of  the  acquisition  on  the  risk  to  the  DIF,  the  convenience  and  needs  of  the  community  and 
competitive factors.

Change in Bank Control
Federal  law  and  regulation  set  forth  the  types  of  transactions  that  require  prior  notice  under  the  Change  in  Bank 
Control Act (“CIBCA”).  Pursuant to CIBCA and Regulation Y, any person (acting directly or indirectly) that seeks to 
acquire  control  of  a  bank  or  its  holding  company  must  provide  prior  notice  to  the  Federal  Reserve.  A  “person” 
includes  an  individual,  bank,  corporation,  partnership,  trust,  association,  joint  venture,  pool,  syndicate,  sole 
proprietorship,  unincorporated  organization,  or  any  other  form  of  entity.  A  person  acquires  "control"  of  a  banking 
organization whenever the person acquires ownership, control, or the power to vote 25 percent or more of any class 
of  voting  securities  of  the  institution.  The  applicable  regulations  also  provide  for  certain  other  "rebuttable" 
presumptions of control.  

In April 2020, the Federal Reserve adopted a final rule to revise its regulations related to determinations of whether 
a company has the ability to exercise a controlling influence over another company for purposes of the BHCA. The 
final rule expands and codifies the presumptions for use in such determinations. By codifying the presumptions, the 
final  rule  provides  greater  transparency  on  the  types  of  relationships  that  the  Federal  Reserve  generally  views  as 
supporting  a  facts-and-circumstances  determination  that  one  company  controls  another  company.  The  Federal 
Reserve’s final rule applies to questions of control under the BHCA, but does not extend to CIBCA.

41

 
Source of Strength and Capital Requirements
The Dodd-Frank Act requires all companies, including BHCs, that directly or indirectly control an insured depository 
institution to serve as a source of financial and managerial strength to its subsidiary depository institutions and to 
maintain adequate resources to support such institutions; to date, however, specific regulations implementing this 
requirement  have  not  been  published.  As  an  BHC,  the  Company  is  also  subject  to  the  same  regulatory  capital 
requirements as the Bank.

Examination
In 2019, the Federal Reserve published finalized guidance with respect to inspection frequency and scope for BHCs 
with less than $10 billion in assets. According to the Federal Reserve, with respect to institutions with less than $10 
billion  in  assets  (such  as  the  Company),  the  determination  of  whether  a  holding  company  is  "complex"  versus 
"noncomplex"  is  made  at  least  annually  on  a  case-by-case  basis  taking  into  account  and  weighing  a  number  of 
considerations,  such  as:  the  size  and  structure  of  the  holding  company;  the  extent  of  intercompany  transactions 
between insured depository institution subsidiaries and the holding company or uninsured subsidiaries of the holding 
company;  the  nature  and  scale  of  any  non-bank  activities;  and  the  degree  of  leverage  of  the  holding  company, 
including the extent of its debt outstanding to the public.

In  addition,  on  June  23,  2020,  the  federal  banking  agencies  released  guidance  to  promote  consistency  in  the 
supervision and examination of financial institutions affected by the COVID-19 pandemic. The Federal Reserve and 
OCC will continue to assess institutions in accordance with existing policies and procedures. However, in conducting 
their  supervisory  assessment,  federal  banking  examiners  will  consider  whether  institution  management  has 
managed risk appropriately, including taking appropriate actions in response to stress caused by COVID-19-related 
impacts.  The  interagency  guidance  instructs  examiners  to  consider  the  unique,  evolving,  and  potential  long-term 
nature of the issues confronting institutions and to exercise appropriate flexibility in their supervisory response.

Dividends
In 2009, the Federal Reserve released a supervisory letter entitled Applying Supervisory Guidance and Regulations on 
the  Payment  of  Dividends,  Stock  Redemptions  and  Stock  Repurchases  at  Bank  Holding  Companies.  This  letter 
generally sets forth principles describing when a BHC must consult, provide notice, or seek approval from the FRB 
prior  to  a  capital  distribution  including  the  payment  of  dividends,  stock  redemptions,  or  stock  repurchases.  
According  to  FRB  staff,  the  FRBs  are  likely  to  require  holding  companies  to  eliminate,  defer  or  reduce  dividends  if 
these payments are not fully covered by the net income available to shareholders for the past four quarters, earnings 
retention is not consistent with capital needs or the holding company will not meet or is in danger of not meeting 
minimum regulatory capital adequacy ratios.

In  addition,  on  June  25,  2020,  the  Federal  Reserve  announced  several  capital  assessment  and  related  actions 
following  its  stress  tests  and  sensitivity  analyses  to  ensure  large  banks  remain  resilient  despite  the  economic 
uncertainty related to the on-going COVID-19 pandemic. Starting in the third quarter of 2020, the Federal Reserve is 
requiring large banks to preserve capital by suspending share repurchases, capping dividend payments, and limiting 
dividends  based  on  recent  income.  The  Federal  Reserve  is  also  requiring  banks  to  re-evaluate  their  longer-term 
capital  plans.  Although  these  measures  do  not  apply  to  the  Company,  the  Company  is  monitoring  the  Federal 
Reserve’s  evolving  supervisory  and  regulatory  responses  to  the  COVID-19  pandemic  in  the  event  that  similar 
supervisory expectations are imposed on banks with less than $10 billion in assets. 

Management
In August 2017, the Federal Reserve published proposed guidance related to supervisory expectations for boards of 
directors of BHCs. The proposal seeks to clarify supervisory expectations of boards and distinguish the roles held by 
senior management to allow boards to focus on fulfilling their core responsibilities. As of the date of the filing of this 
Annual Report on Form 10-K, no final guidance has yet been published.

Additional Regulatory Matters
The  Company  is  subject  to  oversight  by  the  SEC,  NASDAQ  and  various  state  securities  regulators.  In  the  normal 
course of business, the Company has received requests for information from these regulators. Such requests have 
been considered routine and incidental to the Company’s operations. 

42

Federal and State Taxation

Meta  and  its  subsidiaries  file  a  consolidated  federal  income  tax  return  and  various  consolidated  state  income  tax 
returns. Additionally, Meta or its subsidiaries file separate company income tax returns in states where required.  All 
returns are filed on a fiscal year basis using the accrual method of accounting. The Company monitors relevant tax 
authorities and changes its estimate of accrued income tax due to changes in income or franchise tax laws and their 
interpretation by the courts and regulatory authorities.

Competition

The  Company  operates  in  competitive  markets  for  each  of  the  different  financial  sectors  in  which  it  engages  in 
business: payments, commercial finance, tax services and consumer lending. Competitors include a wide range of 
regional  and  national  banks  and  financial  services  companies  located  both  in  the  Company's  market  areas  and 
across the nation.  

The  Company’s  payments  division  serves  customers  nationally  and  also  faces  strong  competition  from  large 
commercial banks and specialty providers of electronic payments processing and servicing, including prepaid, debit 
and credit card issuers, Automated Clearing House (“ACH”) processors and ATM network sponsors. Many of these 
national players are aggressive competitors, leveraging relationships and economies of scale.

As  part  of  its  national  lending  operations,  the  Company  also  faces  strong  competition  from  non-bank  commercial 
finance  companies,  leasing  companies,  factoring  companies,  insurance  premium  finance  companies,  consumer 
finance  and  others  on  a  nationwide  basis.  In  addition,  the  Company’s  tax  return  processing  services  division 
competes nationwide with financial institutions that offer similar processing technologies and capabilities.

Human Capital Resources

In order to continue to deliver on our mission of financial inclusion for all, it is crucial that we attract and retain talent 
who  desire  to  enable  financial  equality  through  delivery  of  capable  solutions,  thoughtful  innovation  and  equitable 
consumer  options  in  the  markets  that  we  serve.  To  facilitate  talent  attraction  and  retention,  we  strive  to  make 
MetaBank  an  inclusive,  safe  and  healthy  workplace,  with  opportunities  for  our  employees  to  grow  and  develop  in 
their careers, supported by strong compensation, benefits, health and welfare programs.

Employee Profile
As  of  September  30,  2020,  we  had  approximately  1,015  full  time  equivalent  employees  in  locations  across  the 
United States. This represents a decrease of 171 employees or 14.42% from September 30, 2019 due primarily to 
the sale of the Community Bank division in February of 2020 in which employees aligned with our community bank 
operations and support transitioned to the acquirer of the Community Bank division, Central Bank. 

As of September 30, 2020, approximately 56.6% of our current workforce is female, 43.4% male, and our average 
tenure is 6.07 years, an increase of 5.93% from an average tenure of 5.73 years as of September 30, 2019. 

Total Rewards
As  part  of  our  compensation  philosophy,  we  believe  that  we  must  offer  and  maintain  market  competitive  total 
rewards programs for our employees in order to attract and retain superior talent. In addition to healthy base wages, 
additional  programs  include  annual  bonus  opportunities,  a  Company  augmented  Employee  Stock  Ownership  Plan, 
Company matched 401(k) Plan, healthcare and insurance benefits, health savings and flexible spending accounts, 
paid  time  off,  family  leave,  family  care  resources,  flexible  work  schedules,  adoption  assistance,  and  employee 
assistance programs.

43

Health and Safety
The  success  of  our  business  is  fundamentally  connected  to  the  well-being  of  our  people.  Accordingly,  we  are 
committed to the health, safety and wellness of our employees. We provide our employees and their families with 
access  to  a  variety  of  flexible  and  convenient  health  and  welfare  programs,  including  benefits  that  support  their 
physical and mental health by providing tools and resources to help them improve or maintain their health status; 
and that offer choice where possible so they can customize their benefits to meet their needs and the needs of their 
families. In response to the COVID-19 pandemic, we implemented significant operating environment changes that we 
determined were in the best interest of our employees, as well as the communities in which we operate, and which 
comply with government regulations. This includes having the vast majority of our employees work from home, while 
implementing additional safety measures for employees continuing critical on-site work.

Talent 
A  core  tenet  of  our  talent  system  is  to  both  develop  talent  from  within  and  supplement  with  external  hires.  This 
approach has yielded loyalty and commitment in our employee base which in turn grows our business, our products, 
and  our  customers,  while  adding  new  employees  and  external  ideas  supports  a  continuous  improvement  mindset 
and our goals of a diverse and inclusive workforce. We believe that our average tenure — 6.07 years as of the end 
of the fiscal year 2020 — reflects the engagement of our employees in this core talent system tenet.

Our talent acquisition team uses internal and external resources to recruit highly skilled and talented workers across 
the US, and we encourage employee referrals for open positions.

Our  Performance  Management  framework  includes  monthly  business  and  functional  reviews  and  one  on  one, 
quarterly,  forward  looking,  goal  and  employee  development  discussions,  followed  by  annual  opportunities  for  pay 
differentiation via overall performance distinction.

We strive to promote inclusion through our stated Company values and behaviors. With the support of our Board of 
Directors, we continue to explore additional diversity, equity, inclusion and belonging efforts via our three pillars of 
inclusion:  candidates, employees, and marketplace.  Our ongoing diversity and inclusion initiatives support our goal 
that  everyone  throughout  the  Company  is  engaged  in  creating  an  inclusive  workplace,  and  we  are  focused  on 
sourcing and hiring with fairness and equitable approaches, creating an environment where all of our employees can 
develop and thrive, and engaging and influencing suppliers, partners and associations in our marketplace.

Available Information

The Company’s website address is www.metafinancialgroup.com. The Company makes available, through a link with 
the SEC’s EDGAR database, free of charge, its annual report on Form 10-K, quarterly reports on Form 10-Q, current 
reports  on  Form  8-K,  amendments  to  those  reports  filed  or  furnished  pursuant  to  Section  13(a)  or  15(d)  of  the 
Exchange Act, and statements of ownership on Forms 3, 4, and 5. Investors are encouraged to access these reports 
and other information about our business on our website. The information found on the Company’s website is not 
incorporated by reference in this or any other report the Company files or furnishes to the SEC. The Company also 
will  provide  copies  of  its  Annual  Report  on  Form  10-K,  free  of  charge,  upon  written  request  to  Brittany  Kelley 
Elsasser, Director of Investor Relations, at the Company’s address. Also posted on the Company's website, among 
other  things,  are  the  charters  of  committees  of  the  Board  of  Directors,  as  well  as  the  Company's  and  the  Bank's 
Codes of Ethics.

44

Item 1A.  Risk Factors

We are subject to various risks, including those described below that, individually or in the aggregate, could cause 
our  actual  results  to  differ  materially  from  expected  or  historical  results.  Our  business  could  be  harmed,  perhaps 
materially, by any of these risks, as well as other risks that we have not identified, whether due to such risks not 
presently being known to us, because we do not currently believe such risks to be material, or otherwise. The trading 
price  of  our  common  stock  could  decline  due  to  any  of  these  risks,  and  you  may  lose  all  or  part  of  your 
investment. The risks discussed below also include forward-looking statements, and actual results and events may 
differ  substantially  from  those  discussed  or  highlighted  in  these  forward-looking  statements.  In  assessing  these 
risks,  you  should  also  refer  to  the  other  information  contained  in  this  Annual  Report  on  Form  10-K,  including  the 
Company’s financial statements and related notes. Before making an investment decision with respect to any of our 
securities, you should carefully consider the following risks and uncertainties described below and elsewhere in this 
Annual Report on Form 10-K. See “Forward-Looking Statements.”

Risks Related to Our Industry and Business

Our framework for managing risk, including our underwriting practices, may not prevent future losses.

We have established processes and procedures intended to identify, measure, monitor, report, and analyze the types 
of  risk  to  which  we  are  subject,  including  liquidity  risk,  credit  risk,  market  risk,  interest  rate  risk,  operational  risk, 
legal and compliance risk, and reputational risk, among others. However, as with any risk management framework, 
there are inherent limitations to our risk management strategies, as there may exist, or develop in the future, risks 
that we have not appropriately anticipated or identified. For example, if our underwriting practices or criteria fail to 
adequately identify, price, and mitigate credit risks, such as risks related to continued economic disruption caused 
by  the  COVID-19  pandemic  and  the  risk  in  our  tax  refund  advance  loan  portfolio  that  the  IRS  or  the  relevant  state 
revenue department does not pay our customer's tax refund in full or the risk that any of our EROs will facilitate or 
engage in malfeasance or offer the Bank's products and services in a manner that does not comply with applicable 
law  or  contractual  representations,  warranties  and  covenants,  it  is  possible  that  losses  in  our  loan  portfolio  will 
exceed the amounts the Bank has set aside for loss reserves and result in reduced interest income and increased 
provision  for  loan  losses,  which  could  have  an  adverse  effect  on  our  financial  condition  and  results  of  operations. 
Any resulting deterioration in our loan portfolio could also cause a decrease in our capital, which would make it more 
difficult  to  maintain  regulatory  capital  compliance.  Further,  risk  mitigation  techniques  and  the  judgments  that 
accompany their application cannot anticipate every economic and financial outcome or the specific circumstances 
and timing of such outcomes, which may result in the Bank or any of its divisions incurring unexpected losses.

We  are  subject  to  credit  risk  in  connection  with  our  lending  and  leasing  activities,  and  our  financial  condition  and 
results of operations may be negatively impacted by factors that adversely affect our borrowers.

We, through the Bank and its divisions, originate various types of loans and leases, and our financial condition and 
results  of  operations  are  affected  by  the  ability  of  borrowers  to  repay  their  loans  or  leases  in  a  timely  manner. 
Borrowers may be unable to repay their loans due to various factors, some of which are outside of their control. For 
example,  the  ability  of  borrowers  to  repay  their  agricultural  loans  with  the  Bank  depends  upon  the  successful 
operation  of  the  borrower's  business,  which  is  greatly  dependent  upon  factors  such  as  the  weather,  commodity 
prices,  and  interest  rates,  among  others.  Similarly,  borrowers  under  our  commercial  loans  and  related  financing 
products (typically, small- to medium-sized businesses) may be may be more susceptible to even mild or moderate 
economic  declines  than  larger  commercial  borrowers,  which  may  subject  the  Bank  and,  ultimately,  us,  to  a  higher 
risk of loan loss. Many borrowers have been negatively impacted by the COVID-19 pandemic and related economic 
consequences, and may continue to be similarly or more severely affected in the future. The risk of non-payment by 
borrowers is assessed through our underwriting processes and other risk management practices, which may not be 
able to fully identify, price and mitigate such risk. See "Our framework for managing risk, including our underwriting 
practices, may not prevent future losses." Despite those efforts, we do and will experience loan and lease losses, and 
our financial condition and results of operations will be adversely affected by those loan and lease losses.

45

 
If our actual loan and lease losses exceed our allowance for loan and lease losses, our net income will decrease.

We  make  various  assumptions  and  subjective  judgments  about  the  collectability  of  our  loan  and  lease  portfolio, 
including  the  creditworthiness  of  our  borrowers  and  the  value  of  the  real  estate  and  other  assets  serving  as 
collateral  for  the  repayment  of  our  loans  and  leases,  which  are  subject  to  change.  Despite  our  underwriting  and 
monitoring practices, our loan and lease customers may not repay their loans and leases according to their terms, 
and the collateral securing the payment of these loans and leases may be insufficient to pay any remaining loan and 
lease  balance.  We  may  experience  significant  loan  and  lease  losses  due  to  nonpayment  by  our  borrowers,  which 
could have a material adverse effect on our overall financial condition and results of operation, as well as the value 
of our common stock. Because we must use assumptions to establish our allowance for loan and lease losses, the 
current  allowance  for  loan  and  lease  losses  may  not  be  sufficient  to  cover  actual  loan  and  lease  losses,  and 
increases  in  the  allowance,  which  may  be  significant,  may  be  necessary.  In  addition,  federal  and  state  regulators 
periodically review our allowance for loan and lease losses and may require us to increase our provision for loan and 
lease losses or recognize loan charge-offs. Our allowance for loan and lease losses has been negatively impacted by 
the  economic  consequences  of  the  COVID-19  pandemic  and  a  worsening  or  prolonged  continuation  of  such 
unfavorable  economic  conditions  could  further  impact  our  allowance.  Material  additions  to  our  allowance  would 
materially decrease our net income. We cannot provide any assurance that our monitoring procedures and policies 
will  reduce  certain  lending  risks  or  that  our  allowance  for  loan  and  lease  losses  will  be  adequate  to  cover  actual 
losses. Further, a new method of determining loan and lease loss allowances, which was effective for the Company 
on  October  1,  2020,  could  impact  future  profitability.  See  Note  1  to  the  “Notes  to  Consolidated  Financial 
Statements,”  which  is  included  in  Part  II,  Item  8  “Financial  Statements  and  Supplementary  Data”  of  this  Annual 
Report on Form 10-K, for further details on this accounting pronouncement.

Our investments in certain tax-advantaged projects may not generate returns as anticipated and may have an adverse 
impact on our results of operations.

We invest in certain tax-advantaged investments that support renewable energy resources. Our investments in these 
projects are designed to generate a return in part through the realization of federal and state income tax credits, and 
other tax benefits, over specified time periods. We are subject to the risk that previously recorded tax credits, which 
remain  subject  to  recapture  by  taxing  authorities  based  on  compliance  features  required  to  be  met  at  the  project 
level, may fail to meet certain government compliance requirements and may not be able to be realized.

The risk of not being able to realize, or of subsequently incurring a recapture of, the tax credits and other tax benefits 
depends on various factors, some of which are outside of our control, including changes in the applicable tax code, 
as  well  as  the  continued  economic  viability  of  the  project  and  project  operator.  Further,  while  we  engage  in  due 
diligence  review  both  prior  to  the  initial  investment  and  on  an  ongoing  basis,  our  due  diligence  review  may  not 
identify relevant issues or risks that may adversely impact our ability to realize these tax credits or other tax benefits. 
The possible inability to realize these tax credits and other tax benefits may have a negative impact on our financial 
results.

Through our Crestmark division, we engage in equipment leasing activities; the residual value of leased equipment at 
the time of its disposition may be less than forecasted at the time we entered into the lease.

The market value of any given piece of leased equipment could be less than its depreciated value at the time it is 
sold  due  to  various  factors,  including  factors  beyond  our  control.  The  market  value  of  used  leased  equipment 
depends on several factors, including:

•
•
•
•
•

the market price for new equipment that is similar;
the age and condition of the leased equipment at the time it is sold;
the supply of and demand for similar used equipment on the market;
technological advances relating to the leased equipment or similar equipment; and
economic conditions in the specific business or industry in which the equipment is used, as well as broader 
regional or national economic conditions.

We include in income from operations the difference between the sales price and the depreciated value of an item of 
leased equipment sold. Changes in our assumptions regarding depreciation could change our depreciation expense, 
as  well  as  the  gain  or  loss  realized  upon  disposal  of  leased  equipment.  If  we  sell  our  used  leased  equipment  at 
prices significantly below our projections or in lesser quantities than we anticipated at the time we entered into the 
lease, our results of operations and cash flows may be negatively impacted.

46

 
Changes in interest rates could adversely affect our results of operations and financial condition.

Our earnings depend substantially on our interest rate spread, which is the difference between (i) the rates we earn 
on loans, securities, and other earning assets, and (ii) the interest rates we pay on deposits and other borrowings. 
These rates are highly sensitive to many factors beyond our control, including general economic conditions and the 
policies of various governmental and regulatory authorities. As market interest rates rise, we experience competitive 
pressures  to  increase  the  rates  we  pay  on  deposits,  which  may  decrease  our  net  interest  income.  Conversely,  if 
interest  rates  fall,  yields  on  loans  and  investments  may  fall.  The  Bank  monitors  its  interest  rate  risk  exposure; 
however,  the  Bank  can  provide  no  assurance  that  its  efforts  will  appropriately  protect  the  Bank  in  the  future  from 
interest rate risk exposure. For additional information, see Part II, Item 7A, "Quantitative and Qualitative Disclosures 
About Market Risk."

We operate in an extremely competitive market, and our business will suffer if we are unable to compete effectively.

We encounter significant competition in all of our market areas and national business lines from other commercial 
banks,  savings  and  loan  associations,  credit  unions,  mortgage  banking  firms,  consumer  finance  companies, 
securities  brokerage  firms,  insurance  companies,  money  market  mutual  funds  and  other  financial  intermediaries. 
Some of our and the Bank's competitors have substantially greater resources and lending limits, may be subject to 
less regulation than we are, and may offer services that we do not or cannot provide. Our profitability depends upon 
both our ability to compete successfully in our market areas and the Bank's and the divisions' ability to compete in 
their various business markets.

For example, the Crestmark division competes for loans, leases, and other financial services with numerous national 
and  regional  banks,  thrifts,  credit  unions,  and  other  financial  institutions,  as  well  as  other  entities  that  provide 
financial services, including specialty lenders, securities firms, and mutual funds. Certain larger commercial financing 
companies  do  not  currently  focus  their  marketing  efforts  on  smaller  commercial  companies;  however,  any  shift  in 
focus  by  such  larger  financing  companies  may  further  fragment  existing  market  share  in  this  commercial  finance 
industry.  Moreover,  some  of  the  financial  institutions  and  financial  service  organizations  with  which  the  Crestmark 
division competes are not subject to the same degree of regulation as the Crestmark division and the Bank. Many of 
the Crestmark division's competitors have been in business for many years, have established customer bases, are 
larger and may offer other services that neither the Crestmark division nor the Bank do.

Several banking institutions have adopted business strategies similar to ours, particularly with respect to the MPS 
division. This competition, and competition in any of the Bank's other divisions, may increase our costs, reduce our 
revenues  or  revenue  growth,  or  make  it  difficult  for  us  to  compete  effectively  in  obtaining  additional  customer 
relationships.

Our  business  could  suffer  if  there  is  a  decline  in  the  use  of  prepaid  cards  or  there  are  adverse  developments  with 
respect to the prepaid financial services industry in general.

As  the  prepaid  financial  services  industry  evolves,  consumers  may  find  prepaid  financial  services  to  be  less 
attractive  than  other  financial  services.  Consumers  might  not  use  prepaid  financial  services  for  any  number  of 
reasons.  For  example,  negative  publicity  surrounding  us  or  other  prepaid  financial  service  providers  could  impact 
MPS's  business  and  prospects  for  growth  to  the  extent  it  adversely  impacts  the  perception  of  prepaid  financial 
services.  If  consumers  do  not  continue  or  increase  their  usage  of  prepaid  cards,  MPS's  operating  revenues  may 
remain at current levels or decline. Growth of prepaid financial services as an electronic payment mechanism may 
not  occur  or  may  occur  more  slowly  than  estimated.  If  there  is  a  shift  in  the  mix  of  payment  forms  used  by 
consumers  (i.e.,  cash,  credit  cards,  traditional  debit  cards  and  prepaid  cards)  away  from  products  and  services 
offered  by  MPS,  such  a  shift  could  have  a  material  adverse  effect  on  our  financial  condition  and  results  of 
operations.

47

 
We  are  dependent  upon  relationships  with  various  third  parties  with  respect  to  our  operations,  and  our  ability  to 
maintain  such  relationships  and  the  ability  of  such  third  parties  to  perform  in  accordance  with  the  applicable 
agreements, could adversely affect our business.

The Bank has entered into numerous arrangements with third parties with respect to the operations of its business, 
as described in Part I, Item 1 "Business." Upon the expiration of the then-current term, any such agreements may 
not  be  renewed  by  the  third  party  or  may  be  renewed  on  terms  less  favorable  to  the  Bank.  In  some  cases,  such 
agreements  may  permit  the  third  party  to  unilaterally  prescribe  certain  business  practices  and  procedures  with 
respect  to  the  Bank  and  its  divisions  (as  is  the  case  under  agreements  between  MPS  and  Discover,  MasterCard, 
Visa and other card networks) or terminate the agreement early under certain circumstances (as is the case under 
our  program  management  agreement  with  EFS  with  respect  to  certain  H&R  Block  financial  services  if  the  Bank 
should  lose  its  exemption  from  the  “Durbin  Amendment”).  To  the  extent  any  agreement  with  a  service  provider  is 
terminated, we may not be able to secure alternate service providers, and, even if we do, the terms with alternate 
providers may not be as favorable as those currently in place. In addition, were we to lose any of our significant third-
party providers, including in our tax refund-related business in which we have a limited number of partners, it could 
cause a material disruption in our ability to service our customers, which also could have an adverse material impact 
on the Bank, its divisions and, ultimately, us. Moreover, significant disruptions in our ability to provide services could 
negatively affect the perception of our business, which could result in a loss of confidence and other adverse effects 
on our business.

In  addition,  if  any  of  our  counterparties  is  unable  to  or  otherwise  does  not  fulfill  (or  does  not  timely  fulfill)  its 
obligations  to  us  for  any  reason  (including,  but  not  limited  to,  bankruptcy,  computer  or  other  technological 
interruptions  or  failures,  personnel  loss,  negative  regulatory  actions,  or  acts  of  God)  or  engages  in  fraud  or  other 
misconduct during the course of such relationship, we may need to seek alternative third party service providers, or 
discontinue  certain  products  or  programs  in  their  entirety.  We  have  experienced,  and  expect  to  continue  to 
experience,  situations  where  we  have  been  held  directly  or  indirectly  responsible,  or  were  otherwise  subject  to 
liability, for the inability of our third party service providers to perform services for our customers on a timely basis or 
at  all  or  for  actions  of  third  parties  undertaken  on  behalf  of  the  Bank  or  otherwise  in  connection  with  the  Bank's 
arrangement  with  such  third  parties.  Any  such  responsibility  or  liability  in  the  future  may  have  a  material  adverse 
effect on our business, including the operations of the Bank and its divisions, and financial results.

In any event, our agreements with third-parties could come under scrutiny by our regulators, and our regulators could 
raise an issue with, or object to, any term or provision in such an agreement or any action taken by such third party 
vis-à-vis the Bank's operations or customers, resulting in a material adverse effect to us including, but not limited to, 
the imposition of fines and/or penalties and the material restructuring or termination of such agreement. Moreover, 
if  our  regulators  examine  our  third-party  service  providers  and  find  questionable  or  illegal  acts  or  practices,  our 
regulators could require us to restructure or terminate our agreements with such providers.

Additionally, although our network of tax preparation partners is expansive, it is possible that our EROs may choose 
to  offer  tax-related  products  of  other  companies  that  provide  products  and  services  similar  to  the  Bank's  if  such 
other companies offer superior pricing or for other competitive reasons.

We derive a significant percentage of our deposits, total assets and income from deposit accounts that we generate 
through MPS' customer relationships, of which five program manager relationships are particularly significant to our 
operations.

We  derive  a  significant  percentage  of  our  deposits,  total  assets  and  income  from  deposit  accounts  we  generate 
through  program  manager  relationships  between  third  parties  and  MPS.  Deposits  related  to  our  top  five  program 
managers  (each,  a  significant  program  manager)  totaled  $3.03  billion  at  September  30,  2020.  If  one  of  these 
significant  program  manager  relationships  were  to  be  terminated  or  there  is  a  significant  decrease  in  revenues  or 
deposits  associated  with  any  of  these  business  relationships,  it  could  materially  reduce  our  deposits,  assets  and 
income. Similarly, if a significant program manager was not replaced, we may be required to seek higher-rate funding 
sources as compared to the existing program manager, and interest expense might increase.

48

 
We are exposed to fraud losses from customer accounts.

Fraudulent  activity  involving  our  products  may  lead  to  customer  disputed  transactions,  for  which  we  may  be  liable 
under  banking  regulations  and  payment  network  rules.  Our  fraud  detection  and  risk  control  mechanisms  may  not 
prevent  all  fraudulent  or  illegal  activity.  To  the  extent  we  incur  losses  from  disputed  transactions,  our  business, 
results of operations and financial condition could be materially and adversely affected. 

We are exposed to settlement and other losses from payments customers. 

Our cardholders can incur charges in excess of the funds available in their accounts, and we may become liable for 
these  overdrafts.  While  we  decline  authorization  attempts  for  amounts  that  exceed  the  available  balance  in  a 
cardholder's account, the application of card association rules, the timing of the settlement of transactions and the 
assessment of the card's monthly maintenance fee, among other things, can result in overdrawn accounts.

In  addition,  we  face  settlement  risks  from  our  distributors  and  banking  partners,  which  may  increase  during  an 
economic downturn, such as the one as a result of the COVID-19 pandemic. Depending on contract terms, we may 
prefund  partner  accounts.  If  a  partner  becomes  insolvent,  files  for  bankruptcy,  commits  fraud  or  otherwise  fails  to 
remit proceeds to our card issuing bank from the sales of our products and services, we are liable for any amounts 
owed to our customers. At September 30, 2020, we had assets subject to settlement risk of $603.6 million. 

For one of our programs, the Company pays servicing fees which are primarily offset by estimated card breakage. For 
cards issued prior to January of 2020, if consumers spend more than projected over the life of the card programs, 
the  Company  could  experience  a  material  adverse  effect  on  our  business,  results  of  operations  and  financial 
condition.  See “Funding Activities – Deposits” for further breakdown of balances as of September 30, 2020. We are 
not insured against these settlement or partner risks.

Our business strategy includes plans for organic growth, and our financial condition and results of operation could be 
adversely affected if we fail to grow or fail to manage our growth effectively.

As  part  of  our  general  growth  strategy,  we  expect  to  continue  to  pursue  organic  growth,  while  also  continuing  to 
evaluate potential acquisitions and expansion opportunities that we believe provide a strategic or geographic fit with 
our business. Although we have experienced significant growth in our assets and revenues, we may not be able to 
sustain our historical growth rate or be able to grow at all. We believe that our future organic growth will depend on 
competitive factors and on the ability of our senior management to continue to maintain a robust system of internal 
controls and procedures and manage a growing number of customer relationships. See "We operate in an extremely 
competitive  market,  and  our  business  will  suffer  if  we  are  unable  to  compete  effectively."  We  may  not  be  able  to 
implement changes or improvements to these internal controls and procedures in an efficient or timely manner and 
may discover deficiencies in existing systems and controls. Consequently, continued organic growth, if achieved, may 
place a strain on our operational infrastructure, which could have a material adverse effect on our financial condition 
and results of operations.

New lines of business or new products and services may subject us to additional risks.

From  time  to  time,  we  may  implement  new  lines  of  business  or  offer  new  financial  products  or  services  within 
existing  lines  of  business.  Substantial  risks  and  uncertainties  are  associated  with  developing  and  marketing  new 
lines of business or new products or services, particularly in instances where markets are not fully developed, and 
we may be required to invest significant time and management and capital resources in connection with such new 
lines of business or new products or services. Initial timetables for the introduction and development of new lines of 
business or new products or services may not be achieved. In addition, price and profitability targets for new lines of 
business or new products or services may not prove feasible, as we, the Bank or any of the Bank's divisions may 
need to price products and services on less advantageous terms than anticipated to retain or attract clients. External 
factors,  such  as  regulatory  reception,  compliance  with  regulations  and  guidance,  competitive  alternatives,  and 
shifting  market  preferences,  may  also  impact  the  successful  implementation  of  a  new  line  of  business  or  a  new 
product or service. Furthermore, any new line of business or new product or service may be expensive to implement 
and  could  also  have  a  significant  impact  on  the  effectiveness  of  our  system  of  internal  controls.  Failure  to 
successfully manage these risks in the development and implementation of new lines of business or new products 
or services could reduce our revenues and potentially generate losses.

49

An impairment charge of goodwill or other intangibles could have a material adverse impact on our financial condition 
and results of operations.

Because we have recently experienced significant growth, in part through acquisitions, goodwill and intangible assets 
are included within our consolidated assets. Under accounting principles generally accepted in the United States, or 
GAAP,  we  are  required  to  test  the  carrying  value  of  goodwill  and  intangible  assets  at  least  annually  or  sooner  if 
events occur that indicate impairment could exist. These events or circumstances could include a significant change 
in  the  business  climate,  legal  and  regulatory  factors,  competition,  a  decrease  in  our  stock  price  and  market 
capitalization over a sustained period of time, a sustained decline in a reporting unit's fair value or other operating 
performance indicators. GAAP requires us to assign and then test goodwill at the reporting unit level. If the fair value 
of our reporting unit is less than its net book value, we may be required to record goodwill impairment charges in the 
future. In addition, if the revenue and cash flows generated from any of our other intangible assets is not sufficient 
to support its net book value, we may be required to record an impairment charge. The amount of any impairment 
charge  could  be  significant  and  could  have  a  material  adverse  impact  on  our  financial  condition  and  results  of 
operations for the period in which the charge is taken.

We may incur losses due to fraudulent and negligent acts, as well as errors, by third parties or our employees.

We may incur losses due to fraudulent or negligent acts, misconduct or errors on the part of third parties with which 
we  do  business,  our  employees  and  individuals  and  entities  unaffiliated  with  us,  including  unauthorized  wire  and 
automated  clearinghouse  transactions,  the  theft  of  customer  data,  customer  fraud  concerning  the  value  of  any 
relevant collateral, identity theft, errors in a customer's tax return, tax return fraud, the counterfeiting of cards and 
"skimming"  (whereby  a  skimmer  reads  a  debit  card's  encoded  mag  stripe  and  a  camera  records  the  PIN  that  is 
entered by a customer), malicious social engineering schemes (where people are asked to provide a prepaid card or 
reload  product  in  order  to  obtain  a  loan  or  purchase  goods  or  services)  and  collusion  between  participants  in  the 
card  system  to  act  illegally.  Additionally,  our  employees  could  hide  unauthorized  activities  from  us,  engage  in 
improper or unauthorized activities on behalf of our customers, or improperly use confidential information. There can 
be no assurances that the Bank's program to monitor fraud and other activities will be able to detect all instances of 
such conduct or that, even if such conduct is detected, we, the Bank, our customers or the third parties with which 
we do business, including the ATM networks and card payment industry in which the Bank participates, will not be 
the  victims  of  such  activities.  Even  a  single  significant  instance  of  fraud,  misconduct  or  other  error  could  result  in 
reputational  damage  to  us,  which  could  reduce  the  use  and  acceptance  of  our  cards  and  other  products  and 
services,  cause  retail  distributors  or  their  customers  to  cease  doing  business  with  us  or  them,  or  could  lead  to 
greater  regulation  that  would  increase  our  compliance  costs.  Such  activities  could  also  result  in  the  imposition  of 
regulatory sanctions, including significant monetary fines, and civil claims which could adversely affect our business, 
operating results and financial condition.

Security  breaches  involving  us,  the  Bank  or  any  of  the  third  parties  with  which  we  do  business  could  expose  us  to 
liability and protracted and costly litigation, and could adversely affect our reputation and operating revenues.

In  connection  with  our  business,  we  collect  and  retain  significant  volumes  of  sensitive  business  and  personally 
identifiable  information,  including  social  security  numbers  of  our  customers  and  other  personally  identifiable 
information of our customers and employees, on our data systems. We and the third parties with which we conduct 
business  may  experience  security  breaches,  due  in  part  to  the  failure  of  our  data  encryption  technologies  or 
otherwise, involving the receipt, transmission, and storage of confidential customer and other personally identifiable 
information,  including  account  takeovers,  unavailability  of  service,  computer  viruses,  or  other  malicious  code, 
cyberattacks, or other events, any of which may arise from human error, fraud or malice on the part of employees or 
third  parties  or  from  accidental  technological  failure.  If  one  or  more  of  these  events  occurs,  it  could  result  in  the 
disclosure  of  confidential  customer  information,  impairment  of  our  ability  to  provide  products  and  services  to  our 
customers,  damage  to  our  reputation  with  our  customers  and  the  market,  additional  costs  (such  as  costs  for 
repairing systems or adding new personnel or protection technologies), regulatory penalties, and financial losses for 
us, our clients and other third parties. Such events could also cause interruptions or malfunctions in the operations 
of our clients, customers, or other third parties with which we engage in business. Risks and exposures related to 
cybersecurity  attacks  have  increased  as  a  result  of  the  COVID-19  pandemic  and  the  related  increased  reliance  on 
remote working, and are expected to remain high for the foreseeable future due to the rapidly evolving nature and 
sophistication  of  these  threats  and  the  expanding  use  of  technology-based  products  and  services  by  us  and  our 
customers. We can provide no assurances that the safeguards we have in place or may implement in the future will 
prevent all unauthorized infiltrations or breaches and that we will not suffer losses related to a security breach in the 
future, which losses may be material.

50

In  addition,  if  the  Bank  or  its  divisions  fail  to  comply  with  data  security  regulations,  the  Bank  could  be  subject  to 
various  regulatory  sanctions,  including  financial  penalties.  For  example,  the  largest  credit  card  associations  in  the 
world  created  the  Payment  Card  Industry  Data  Security  Standards  (the  "PCI  DSS"),  a  multifaceted  standard  that 
includes  data  security  management,  policies  and  procedures  as  well  as  other  protective  measures  to  protect  the 
nonpublic personal information of cardholders. Compliance with the PCI DSS is costly and changes to the standards 
could have an equal, or greater, effect on the profitability of one or more of our business divisions.

Our reputation and financial condition may be harmed by system failures, computer viruses and other technological 
interruptions to our operations.

We  rely  heavily  upon  information  systems  and  other  operating  technologies  to  efficiently  operate  and  manage  our 
business, including to process transactions through the Internet, including, in particular, in our MPS division. Were 
there to be a failure or a significant impairment in the operation of any of such systems, we may need to develop 
alternative  processes,  including  to  comply  with  customer  safeguard  protocols,  during  which  time  revenues  and 
profitability may be lower, and there can be no assurance that we could develop or find such an alternative on terms 
acceptable to us or at all. Any such disruption in the information systems and other operating technologies utilized 
by the Bank or its divisions, including due to infiltration by hackers or other intruders, could also result in negative 
publicity and have a material adverse effect on our financial condition and results of operations.

Agency,  technological,  or  human  error  could  lead  to  tax  refund  processing  delays,  which  could  adversely  affect  our 
reputation and operating revenues.

We and our tax preparation partners rely on the IRS, technology, and employees when processing and preparing tax 
refunds and tax-related products and services. Any delays during the processing or preparation period could result in 
reputational  damage  to  us  or  to  our  tax  preparation  partners,  which  could  reduce  the  use  and  acceptance  of  our 
cards and tax-related products and services, either of which could have a significant adverse impact on our operating 
revenues and future growth prospects.

The  earnings  of  financial  services  companies,  like  us,  are  significantly  affected  by  general  business,  political  and 
economic conditions.

Our operations and profitability, including the value of the portfolio of investment securities we hold and the value of 
collateral securing certain of our loans, are impacted by general business, political and economic conditions in the 
United  States  and  abroad.  These  conditions  include  short-term  and  long-term  interest  rates,  inflation,  commodity 
pricing, money supply and monetary policy, political issues, legislative and regulatory changes, fluctuations in both 
debt and equity capital markets, broad trends in industry and finance, the strength of the United States economy, 
and uncertainty in financial markets globally, all of which are beyond our control. A deterioration in business, political 
or  economic  conditions,  including  those  arising  from  pandemics  such  as  COVID-19,  government  shutdowns  or  
defaults, or increases in unemployment, could result in an increase in loan delinquencies and nonperforming assets, 
decreases in loan collateral values, and a decrease in demand for our products and services, among other things, 
any  of  which  could  have  a  material  adverse  impact  on  our  financial  condition  and  results  of  operations.  See  also 
“The  ongoing  COVID-19  pandemic  and  resulting  adverse  economic  conditions  have  adversely  impacted,  and  could 
continue to adversely impact, our business and results.”

The  process  we  use  to  estimate  losses  inherent  in  our  credit  exposure  requires  difficult,  subjective  and  complex 
judgments, including forecasts of economic conditions, and determinations as to whether economic conditions might 
impair  the  ability  of  our  borrowers  to  repay  their  loans  and  leases.  The  level  of  uncertainty  concerning  economic 
conditions  may  adversely  affect  the  accuracy  of  our  estimates  which  may,  in  turn,  impact  the  reliability  of  our 
underwriting processes. See also "If our actual loan and lease losses exceed our allowance for loan and lease losses, 
our net income will decrease."

The electronic payments industry, including the prepaid financial services segment within that industry in which the 
MPS  division  operates,  depends  heavily  upon  the  overall  level  of  consumer  spending,  which  may  decrease  if 
economic or political conditions in the United States further deteriorate and result in a reduction of the number of 
our prepaid accounts that are purchased or reloaded, the number of transactions involving our cards and the use of 
our  reloadable  card  products  and  related  services.  A  sustained  reduction  in  the  use  of  our  products  and  related 
services,  either  as  a  result  of  a  general  reduction  in  consumer  spending  or  as  a  result  of  a  disproportionate 
reduction in the use of card-based payment systems, would materially harm our business, results of operations and 
financial condition.

51

The  ongoing  COVID-19  pandemic  and  resulting  adverse  economic  conditions  have  adversely  impacted,  and  could 
continue to adversely impact, our business and results.

Our  business  is  dependent  on  the  willingness  and  ability  of  our  customers  to  conduct  banking  and  other  financial 
transactions. The ongoing COVID-19 global and national health emergency has caused significant disruption in the 
United States and international economies and financial markets. The spread of COVID-19 in the United States has 
caused  illness,  quarantines,  cancellation  of  events  and  travel,  business  and  school  shutdowns,  reduction  in 
commercial  activity  and  financial  transactions,  supply  chain  interruptions,  increased  unemployment,  and  overall 
economic and financial market instability.

Although the Bank continued operating during the initial shutdowns, the COVID-19 pandemic has caused disruptions 
to our business and could cause material disruptions in the future. Impacts to our business have included costs due 
to  additional  health  and  safety  precautions  implemented  at  our  offices  and  the  transition  of  a  portion  of  our 
workforce  to  home  locations,  increases  in  customers'  inability  to  make  scheduled  loan  payments,  increases  in 
requests  for  forbearance  and  loan  modifications,  and  an  adverse  effect  on  accounting  estimates  that  we  use  to 
determine  our  provision  and  allowance  for  credit  losses.  A  worsening  or  prolonged  continuation  of  the  current 
unfavorable  economic  conditions  could  further  impact  our  provision  and  allowance  for  credit  losses,  and  could 
impact the value of certain assets that we carry on our balance sheet such as goodwill.

While we have taken and are continuing to take precautions to protect the safety and well-being of our employees, 
customers  and  partners,  including  as  local  economies  re-open,  no  assurance  can  be  given  that  the  steps  being 
taken  will  be  adequate  or  appropriate.  The  continued  or  renewed  spread  of  COVID-19  could  negatively  impact  the 
availability  of  key  personnel  necessary  to  conduct  our  business,  the  business  and  operations  of  our  third-party 
service  providers  who  perform  critical  services  for  our  business,  or  the  businesses  of  many  of  our  customers  and 
borrowers.

Among the factors outside our control that are likely to affect the impact the COVID-19 pandemic will ultimately have 
on our business are:

•
•

•
•

•

•
•

•

•

the pandemic's course, duration and severity;
the  direct  and  indirect  results  of  the  pandemic,  such  as  recessionary  economic  trends,  including  with 
respect to employment, wages and benefits, commercial activity, consumer spending and real estate market 
values;
declines in collateral values;
political,  legal  and  regulatory  actions  and  policies  in  response  to  the  pandemic,  including  the  effects  on 
restrictions  on  commerce  and  banking,  such  as  moratoria  and  other  suspensions  of  collections, 
foreclosures, and related obligations;
the  timing,  magnitude  and  effect  of  public  spending,  directly  or  through  subsidies,  its  direct  and  indirect 
effects  on  commercial  activity  and  incentives  of  employers  and  individuals  to  resume  or  increase 
employment, wages and benefits and commercial activity;
the timing and availability of direct and indirect governmental support for various financial assets;
potential  longer-term  effects  of  increased  government  spending  on  the  interest  rate  environment  and 
borrowing costs for non-governmental parties; and
the  ability  of  our  employees  and  our  third-party  vendors  to  work  effectively  during  the  course  of  the 
pandemic; and
any  increase  in  cyber  and  payment  fraud  related  to  COVID-19,  as  cybercriminals  attempt  to  profit  from 
disruption, given increased online banking, e-commerce and other online activity.

We are continuing to monitor the COVID-19 pandemic and related risks, although the rapid development and fluidity 
of the situation precludes any specific prediction as to its ultimate impact on us. However, if the pandemic continues 
to  spread  or  otherwise  result  in  a  continuation  or  worsening  of  the  current  economic  environment,  our  business, 
financial condition, results of operations could be materially adversely affected.

52

The  Crestmark  division  generates  government-backed  loans  funded  by  the  Bank,  any  of  which  could  be  negatively 
impacted by a variety of factors.

The Crestmark division originates loans backed by numerous state and federal government agencies. Risks inherent 
in  the  Bank's  participation  in  such  programs,  through  its  Crestmark  division,  include:  (i)  some  of  these  programs 
guarantee  only  a  portion  of  the  commercial  loan  made  by  the  Bank;  as  such,  if  the  borrower  defaults  and  losses 
exceed those guaranteed by the government agency, the Bank could realize significant losses; (ii) certain programs, 
including some guaranteed by the United States Department of Agriculture, limit the geographic scope of such loans; 
as such, if the Crestmark division is not able to market these loans to potential borrowers, the Bank's share in this 
market  may  be  negatively  impacted;  (iii)  the  intended  beneficiaries  of  such  loan  programs  may  experience  a 
contraction in their credit quality due to local, national, or global economic events or because of factors specific to 
their  business,  including,  for  example,  businesses  dependent  upon  the  farming  and  agriculture  industry;  as  such, 
any negative impact to certain commercial business lines designed to benefit from such government-sponsored loan 
programs could constrict the Bank's business in these areas; and (iv) nearly all of these guaranteed loan programs 
are subject to an appropriations process, either at the legislative or regulatory level; this means that funds that may 
be currently available to guarantee loans or portions of loans could be limited or eliminated in their entirety with little 
or no advance warning.

Agreements that the Bank has entered into with third parties to market and service consumer loans originated by the 
Bank may subject the Bank to credit risk, fraud and other risks, as well as claims from regulatory agencies and third 
parties that, if successful, could negatively impact the Bank's current and future business.

The Bank has entered into various agreements with unaffiliated third parties ("Marketers"), whereby the Marketers 
will  market  and  service  unsecured  consumer  loans  underwritten  and  originated  by  the  Bank.  These  agreements 
present  potential  increased  credit,  operational,  and  reputational  risks.  Because  the  loans  originated  under  such 
programs are unsecured, in the event a borrower does not repay the loan in accordance with its terms or otherwise 
defaults  on  the  loan,  the  Bank  may  not  be  able  to  recover  from  the  borrower  an  amount  sufficient  to  pay  any 
remaining  balance  on  the  loan.  See  "If  our  actual  loan  and  lease  losses  exceed  our  allowance  for  loan  and  lease 
losses, our net income will decrease." We may also become subject to claims by regulatory agencies, customers, or 
other  third  parties  due  to  the  conduct  of  the  third  parties  with  which  the  Bank  operates  such  lending  programs  if 
such conduct is deemed to not comply with applicable laws in connection with the marketing and servicing of loans 
originated pursuant to these programs.

Certain  types  of  these  arrangements  have  been  challenged  both  in  the  courts  and  in  regulatory  actions.  In  these 
actions,  plaintiffs  have  generally  argued  that  the  "true  lender"  is  the  marketer  and  that  the  intent  of  such  lending 
program  is  to  evade  state  usury  and  loan  licensing  laws.  Other  cases  have  also  included  other  claims,  including 
racketeering  and  other  state  law  claims,  in  their  challenge  of  such  programs.  The  OCC  recently  issued  final  rules 
designed  to  clarify  when  a  national  bank  such  as  the  Bank  will  be  considered  the  “true  lender”  in  such  a 
relationship.  There  can  be  no  assurance  that  lawsuits  or  regulatory  actions  in  connection  with  any  such  lending 
programs the Bank has entered, or will enter, into will not be brought in the future. If a regulatory agency, consumer 
advocate group, or other third party were to bring an action against the Bank or any of the third parties with which the 
Bank operates such lending programs, and such actions were successful, such an outcome could have a material 
adverse effect on our financial condition and results of operation.

The OCC's new "fintech" charter could present a market risk to us generally and the MPS division specifically.

The OCC announced on July 31, 2018 that it would begin to accept and evaluate charters for entities that wanted to 
conduct  certain  components  of  a  banking  business  pursuant  to  a  federal  charter,  known  as  a  "special  purpose 
national  bank"  ("SPNB")  charter.  Intended  to  promote  economic  opportunity  and  spur  financial  innovation,  SPNBs 
may engage in any of the following activities: paying checks, lending money or taking deposits. In October, 2019, a 
U.S. District Court in New York set aside the OCC regulation that would have permitted entities that did not intend to 
accept deposits to receive an SPNB charter. The OCC has appealed the ruling, but as of the date of this filing, no 
final  decision  has  been  issued.  Further,  the  Acting  Comptroller  recently  discussed  publicly  plans  for  the  OCC  to 
introduce  an  SPNB  charter  specifically  for  payments  companies,  although  the  OCC  has  not  taken  any  action  with 
respect to such plans.

As  of  the  date  of  this  filing,  the  OCC  has  not  announced  approval  of  any  applications  for  an  SPNB  charter,  if  any 
SPNB applications are granted, recipients of an SPNB charter may enter the U.S. payments market in which the Bank 
operates, which could have a material adverse effect on the Bank and the payments division.

53

The loss of key members of our senior management team or key employees in the Bank's divisions, or our inability to 
attract and retain qualified personnel, could adversely affect our business.

We believe that our success depends largely on the efforts and abilities of our senior executive management team. 
Their experience and industry contacts significantly benefit us. Our future success also depends in large part on our 
ability to attract, retain and motivate key management and operating personnel. Management transition may create 
uncertainty and involve a diversion of resources and management attention, be disruptive to our daily operations or 
impact public or market perception, any of which could negatively impact our ability to operate effectively or execute 
our strategies and result in a material adverse impact on our business, financial condition, results of operations or 
cash flows.

Additionally, as we continue to develop and expand our operations, we may require personnel with different skills and 
experiences, with a sound understanding of our business and the industries in which we operate. The competition for 
qualified  personnel  in  the  financial  services  industry  is  intense,  and  the  loss  of  any  of  our  key  personnel  or  an 
inability to continue to attract, retain, and motivate key personnel could adversely affect our business.

We and our divisions regularly assess our investments in technology, and changes in technology could be costly.

The  fintech  industry  is  undergoing  technological  innovation  at  a  fast  pace.  To  keep  up  with  our  competition,  we 
regularly  evaluate  technology  to  determine  whether  it  may  help  us  compete  on  a  cost-effective  basis.  This  is 
especially  true  with  respect  to  our  payments  division,  which  requires  significant  expenditures  to  exploit  technology 
and  to  develop  new  products  and  services  to  meet  customers'  needs.  The  cost  of  investing  in,  implementing  and 
maintaining such technology is high, and there can be no assurance, given the fast pace of change and innovation, 
that our technology, either purchased or developed internally, will meet our needs, in a timely, cost-effective manner 
or at all. During the course of implementing new technology into our or the Bank's operations, we may experience 
system interruptions and failures. In addition, there can be no assurances that we will recognize, in a timely manner 
or  at  all,  the  benefits  that  we  may  expect  as  a  result  of  our  implementing  new  technology  into  our  operations.  In 
connection with our implementation of new lines of business, offering of new financial products or acquisitions, we 
may experience significant, one-time or recurring technology-related costs. 

Our ability to receive dividends from the Bank could affect our liquidity and ability to pay dividends on our common 
stock and interest on our trust preferred securities.

We  are  a  legal  entity  separate  and  distinct  from  the  Bank.  Our  primary  source  of  cash,  other  than  securities 
offerings,  is  dividends  from  the  Bank.  These  dividends  are  a  principal  source  of  funds  to  pay  dividends  on  our 
common  stock,  interest  on  our  trust  preferred  securities  and  interest  and  principal  on  our  debt.  Various  laws  and 
regulations limit the amount of dividends that the Bank may pay us, as further described in Part I, Item 1 "Business - 
Regulation  and  Supervision  -  Bank  Regulation  and  Supervision  -  Limitations  on  Dividends  and  Other  Capital 
Distributions"  of  this  Annual  Report  on  Form  10-K.  Such  limitations  could  have  a  material  adverse  effect  on  our 
liquidity and on our ability to pay dividends on common stock. Additionally, if the Bank's earnings are not sufficient to 
make  dividend  payments  to  us  while  maintaining  adequate  capital  levels,  we  may  not  be  able  to  make  dividend 
payments to our common shareholders or make payments on our trust preferred securities.

Unclaimed funds represented by unused value on the cards presents compliance and other risks.

The  concept  of  escheatment  involves  the  reporting  and  delivery  of  property  to  states  that  is  abandoned  when  its 
rightful  owner  cannot  be  readily  located  and/or  identified.  In  the  context  of  prepaid  cards,  the  customer  funds 
represented  by  such  cards  can  sometimes  be  "abandoned"  or  unused  for  the  relevant  period  of  time  set  forth  in 
each  applicable  state's  abandoned  property  laws.  MPS  utilizes  automated  programs  designed  to  comply  with 
applicable  escheatment  laws  and  regulations.  There  appears,  however,  to  be  a  movement  among  some  state 
regulators  to  more  broadly  interpret  definitions  in  escheatment  statutes  and  regulations  than  in  the  past.  State 
regulators  may  choose  to  initiate  collection  or  other  litigation  action  against  prepaid  card  issuers,  like  MPS,  for 
unreported abandoned property, and such actions may seek to assess fines and penalties.

54

Risks Related to Regulation of the Company and the Bank

We operate in a highly regulated environment, and our failure to comply with laws and regulations, or changes in laws 
and  regulations  to  which  we  are  subject,  may  adversely  affect  our  business,  prospects,  results  of  operations  and 
financial condition.

We and the Bank operate in a highly regulated environment, and we are subject to extensive regulation (including, 
among  others,  the  Dodd-Frank  Act,  the  Basel  III  Capital  Rules,  the  Bank  Secrecy  Act  and  other  AML  rules), 
supervision,  and  examination,  including  by  our  primary  banking  regulators  –the  OCC  and  the  Federal  Reserve.  In 
addition, the Bank is subject to regulation by the FDIC and, to a lesser degree, the Bureau. Prepaid card issuers like 
the  Bank  are  also  subject  to  heightened  regulatory  scrutiny  based  on  AML  and  Bank  Secrecy  Act  concerns,  which 
scrutiny could result in higher compliance costs. See Part I, Item 1 "Business - Regulation and Supervision" herein. 
Banking regulatory authorities have broad discretion in connection with their supervisory and enforcement activities, 
including,  but  not  limited,  to  the  imposition  of  restrictions  on  the  operation  of  an  institution,  the  classification  of 
assets  by  the  institution,  and  the  adequacy  of  an  institution's  allowance  for  loan  and  lease  losses.  If  any  of  our 
banking  regulators  takes  informal  or  formal  supervisory  action  or  pursues  an  enforcement  action,  any  required 
corrective  steps  could  result  in  us  being  subject  to  additional  regulatory  requirements,  operational  restrictions,  a 
consent order, enhanced supervision and/or civil money penalties. Any new requirements or rules, changes in such 
requirements  or  rules,  changes  to  or  new  interpretations  of  existing  requirements  or  rules,  failure  to  follow 
requirements or rules, or future lawsuits or rulings could increase our compliance and other costs of doing business, 
require significant systems redevelopment, render our products or services less profitable or obsolete or otherwise 
have  a  material  adverse  effect  on  our  business,  prospects,  results  of  operations,  and  financial  condition.  For 
example, any changes in the U.S. tax laws as a result of pending tax legislation in the U.S. Congress or otherwise 
may adversely impact our tax refund processing and settlement business, which could reduce customer demand for 
our strategic partner's refund advance products, thereby reducing the volume of refund advance loans that we may 
offer.

The  Bureau  has  reshaped  certain  consumer  financial  laws  through  rulemaking  and  enforcement  of  prohibitions 
against unfair, deceptive or abusive practices, and such actions have directly impacted, and may continue to impact, 
the Bank's consumer financial products and service offerings.

The  Bureau  has  broad  rulemaking  authority  to  administer  and  carry  out  the  purposes  and  objectives  of  "federal 
consumer financial laws, and to prevent evasions thereof" with respect to all financial institutions that offer financial 
products  and  services  to  consumers.  We  cannot  predict  the  impact  the  Bureau's  future  actions,  including  any 
exercise  of  its  UDAAP  authority,  will  have  on  the  banking  industry  broadly  or  us  and  the  Bank  specifically. 
Notwithstanding  that  insured  depository  institutions  with  assets  of  $10  billion  or  less  (such  as  the  Bank)  will 
continue to be supervised and examined by their primary federal regulators, the full reach and impact of the Bureau's 
broad rulemaking powers and UDAAP authority on the operations of financial institutions offering consumer financial 
products or services are currently unknown. The Bureau has initiated enforcement actions against a variety of bank 
and  non-bank  market  participants  with  respect  to  a  number  of  consumer  financial  products  and  services  that  has 
resulted  in  those  participants  expending  significant  time,  money  and  resources  to  adjust  to  the  initiatives  being 
pursued by the Bureau. Such enforcement actions may serve as precedent for how the CFPB interprets and enforces 
consumer protection laws, which may result in the imposition of higher standards of compliance with such laws and, 
as a result, limit or restrict the Bank with respect to its consumer product offerings. See "Business - Regulation and 
Supervision - Bank Regulation and Supervision" in Part I, Item 1 of this Annual Report on Form 10-K.

55

The  Bank  relies  on  brokered  deposits  to  assist  in  funding  its  loan  and  other  financing  products;  accordingly,  any 
change in the Bank's ability to gather brokered deposits may adversely impact the Bank.

A substantial portion of our deposit liabilities are classified as brokered deposits, and failure to maintain the Bank's 
status as a "well capitalized" institution could have an adverse effect on us, and our ability to fund our operations. 
Should  the  Bank  ever  fail  to  be  well  capitalized  in  the  future  as  a  result  of  not  meeting  the  well  capitalized 
requirements or the imposition of an individual minimum capital requirement or similar formal requirement, then, the 
Bank would be prohibited, absent waiver from the FDIC, from utilizing brokered deposits (i.e., no insured depository 
institution that is deemed to be less than "well capitalized" may accept, renew or rollover brokered deposits absent 
a waiver from the FDIC). In such event, such a result could produce material adverse consequences for the Bank with 
respect to liquidity and could also have material adverse effects on our financial condition and results of operations. 
Further,  and  in  general,  depending  on  the  Bank's  condition  in  the  future  and  its  reliance  on  these  deposits  as  a 
source of funding, the FDIC could increase the surcharge on our brokered deposits. If we are ever required to pay 
higher surcharge assessments with respect to these deposits, such payments could be material and therefore could 
have a material adverse effect on our financial condition and results of operations.

As a bank holding company, we are required to serve as a "source of strength" for the Bank.

Federal  banking  law  codifies  a  requirement  that  a  bank  holding  company  (like  us)  act  as  a  financial  "source  of 
strength" for its FDIC-insured depository institution subsidiaries (like the Bank) and permits the OCC, as the Bank's 
primary federal regulator, to request reports from us to assess our ability to serve as a source of strength for the 
Bank and to enforce compliance with these statutory requirements. See Part I, Item 1 "Business - Regulation and 
Supervision  -  Holding  Company  Regulation  and  Supervision."  Given  the  power  provided  to  the  federal  banking 
agencies, we, as a source of strength for the Bank, may be required to contribute capital to the Bank when we might 
not otherwise voluntarily choose to do so. Specifically, the imposition of such financial requirements might require us 
to raise additional capital to support the Bank at a time when it is not otherwise prudent for us to do so, including on 
terms that are not typical or favorable to us. Further, any capital provided by us to the Bank would be subordinate to 
others with an interest in the Bank, including the Bank's depositors. In addition, in the event of our bankruptcy at a 
time when we had a commitment to one of the Bank's regulators to maintain the capital of the Bank, the regulators' 
claims against us may be entitled to priority status over other obligations.

We  are  required  to  maintain  capital  to  meet  regulatory  requirements,  and,  if  we  fail  to  maintain  sufficient  capital, 
whether  due  to  growth  opportunities,  losses  or  an  inability  to  raise  additional  capital  or  otherwise,  our  financial 
condition,  liquidity  and  results  of  operations,  as  well  as  our  compliance  with  regulatory  requirements,  would  be 
adversely affected.

Both we and the Bank are required to meet regulatory capital requirements and otherwise need to maintain sufficient 
liquidity to support recent and future growth. We have continued to experience considerable growth recently, having 
increased our assets from $2.53 billion at September 30, 2015 to $6.09 billion at September 30, 2020, primarily 
due  to  strategic  transactions,  such  as  the  Crestmark  Acquisition,  and  through  organic  growth.  Asset  growth, 
diversification of our lending business, expansion of our financial product offerings and other changes in our asset 
mix  continue  to  require  higher  levels  of  capital,  which  management  believes  may  not  be  met  through  earnings 
retention  alone.  Our  ability  to  raise  additional  capital,  when  and  if  needed  in  the  future,  to  meet  such  regulatory 
capital  requirements  and  liquidity  needs  will  depend  on  conditions  in  the  capital  markets,  general  economic 
conditions,  the  performance  and  prospects  of  our  business  and  a  number  of  other  factors,  many  of  which  are 
outside  of  our  control.  We  cannot  assure  you  that  we  will  be  able  to  raise  additional  capital  if  needed  or  raise 
additional capital on terms acceptable to us. If we fail to meet these capital and other regulatory requirements, our 
financial condition, liquidity and results of operations could be materially and adversely affected.

Although we comply with all current applicable capital requirements, we may be subject to more stringent regulatory 
capital requirements in the future, and we may need additional capital in order to meet those requirements. If we or 
the  Bank  fail  to  meet  applicable  minimum  capital  requirements  or  cease  to  be  well  capitalized,  such  failure  would 
cause us and the Bank to be subject to regulatory restrictions and could adversely affect customer confidence, our 
ability to grow, our costs of funds and FDIC insurance costs, our ability to pay dividends on common stock and/or 
repurchase  shares,  our  ability  to  make  distributions  on  our  trust  preferred  securities,  our  ability  to  make 
acquisitions, and our business, results of operations and financial condition, generally.

56

General Risk Factors

The price of our common stock may be volatile, which may result in losses for investors.

The market price for shares of our common stock has been volatile in the past, and several factors, including factors 
outside  of  our  control  and  unrelated  to  our  performance,  could  cause  the  price  to  fluctuate  substantially  in  the 
future. These factors include:

•
•

•
•
•
•
•
•
•

announcements of developments related to our business;
the  initiation,  pendency  or  outcome  of  litigation,  regulatory  reviews,  inquiries  and  investigations,  and  any 
related adverse publicity;
fluctuations in our results of operations;
sales of substantial amounts of our securities into the marketplace;
general conditions in the banking industry or the worldwide economy;
a shortfall in revenues or earnings compared to securities analysts' expectations;
lack of an active trading market for the common stock;
changes in analysts' recommendations or projections; and
announcement of new acquisitions, dispositions or other projects.

General market price declines or market volatility in the future could adversely affect the price of our common stock, 
and the current market price may not be indicative of future market prices.

Additionally,  the  ongoing  COVID-19  pandemic  has  also  resulted  in  severe  volatility  in  the  financial  markets  and 
meaningfully  lower  stock  prices  for  many  companies,  including  our  common  stock.  Depending  on  the  extent  and 
duration  of  the  COVID-19  pandemic,  the  price  of  our  common  stock  may  continue  to  experience  volatility  and 
declines.

An investment in our common stock is not an insured deposit.

Our common stock is not a bank deposit and, therefore, is not insured against loss by the FDIC, any other deposit 
insurance  fund,  or  by  any  other  public  or  private  entity.  Investment  in  our  common  stock  is  inherently  subject  to 
risks,  including  those  described  in  this  "Risk  Factors"  section,  and  is  subject  to  forces  that  affect  the  financial 
markets in general. As a result, if you hold or acquire our common stock, it is possible that you may lose all or a 
portion of your investment.

Future  sales  or  additional  issuances  of  our  capital  stock  may  depress  prices  of  shares  of  our  common  stock  or 
otherwise dilute the book value of shares then outstanding.

Sales of a substantial amount of our capital stock in the public market or the issuance of a significant number of 
shares could adversely affect the market price for shares of our common stock. As of September 30, 2020, we were 
authorized to issue up to 90,000,000 shares of common stock, of which 34,360,890 shares were outstanding, and 
118,274 shares were held as treasury stock. We were also authorized to issue up to 3,000,000 shares of preferred 
stock and 3,000,000 shares of non-voting common stock, none of which were outstanding or reserved for issuance. 
Future sales or additional issuances of stock may affect the market price for shares of our common stock.

Changes  in  accounting  policies  or  accounting  standards,  or  changes  in  how  accounting  standards  are  interpreted  or 
applied, could materially affect how we report our financial results and condition.

Our accounting policies are fundamental to determining and understanding our financial results and condition. From 
time to time, the Financial Accounting Standards Board (the "FASB") and the SEC change the financial accounting 
and  reporting  standards  that  govern  the  preparation  of  our  financial  statements.  In  addition,  those  that  set 
accounting  standards  and  those  that  interpret  the  accounting  standards  (such  as  the  FASB,  the  SEC,  banking 
regulators, and our outside auditors) may change or even reverse their previous interpretations or positions on how 
these standards should be applied. Changes in financial accounting and reporting standards and changes in current 
interpretations may be beyond our control, can be difficult to predict, and could materially affect how we report our 
financial  results  and  condition.  We  may  be  required  to  apply  a  new  or  revised  standard  retroactively  or  apply  an 
existing standard differently and retroactively, which may result in us being required to restate prior period financial 
statements, which restatements may reflect material changes.

57

We  incur  significant  costs  and  demands  upon  management  and  accounting  and  finance  resources  as  a  result  of 
complying  with  the  laws  and  regulations  affecting  public  companies;  if  we  fail  to  maintain  proper  and  effective 
internal controls, our ability to produce accurate and timely financial statements could be impaired, which could harm 
our operating results, our ability to operate our business and our reputation.

As an SEC reporting company, we are required to, among other things, maintain a system of effective internal control 
over  financial  reporting,  which  requires  annual  management  and  independent  registered  public  accounting  firm 
assessments  of  the  effectiveness  of  our  internal  controls.  Ensuring  that  we  have  adequate  internal  financial  and 
accounting controls and procedures in place so that we can produce accurate financial statements on a timely basis 
is  a  costly  and  time-consuming  effort  that  needs  to  be  re-evaluated  frequently.  We  have  historically  dedicated  a 
significant  amount  of  time  and  resources  to  implement  our  internal  financial  and  accounting  controls  and 
procedures.  Substantial  work  may  continue  to  be  required  to  further  implement,  document,  assess,  test,  and,  if 
necessary, remediate our system of internal controls. We may also need to retain additional finance and accounting 
personnel in the future.

Control  failures,  including  failures  in  our  controls  over  financial  reporting,  could  result  from  human  error,  fraud, 
breakdowns in information and computer systems, lapses in operating processes, or natural or man-made disasters. 
If  a  significant  control  failure  or  business  interruption  were  to  occur,  it  could  materially  damage  our  financial 
condition and results of operations. We may not be able to foresee, prevent, mitigate, reverse, or repair the negative 
effects of such failures or interruptions.

As  previously  disclosed  in  the  Company's  Annual  Report  on  Form  10-K  for  the  fiscal  year  ended  September  30, 
2019,  the  Company  identified  a  material  weakness  in  the  control  environment  of  the  Crestmark  division.  The 
material  weakness  resulted  from  the  aggregation  of  control  deficiencies  at  the  Crestmark  division  relating  to 
Information  Technology  ("IT")  system  access,  program  change  controls  and  review  procedures  related  to  new  loan 
accounts and client record maintenance changes. The aggregation of these deficiencies did not result in a material 
misstatement to the Company's Consolidated Financial Statements.

The Company's remediation plan was fully implemented during the fiscal fourth quarter ended September 30, 2020 
to  address  the  material  weakness  described  above  with  respect  to  the  internal  controls  environment  of  the 
Crestmark  division.  The  remediation  plan  included  re-evaluating  IT  governance  and  controls,  updating  procedures 
related  to  access  management,  and  training  IT  personnel.  See  also  Part  II,  Item  9A  "Controls  and  Procedures"  of 
this Annual Report on Form 10-K.

Federal regulations and our organizational documents may inhibit a takeover or prevent a transaction you may favor 
or limit our growth opportunities, which could cause the market price of our common stock to decline.

Certain provisions of our charter documents and federal regulations could have the effect of making it more difficult 
for a third party to acquire, or of discouraging a third party from attempting to acquire, control of us. In addition, we 
may need to obtain approval from regulatory authorities before we can acquire control of any other company. Such 
approvals could involve significant expenses related to diligence, legal compliance, and the submission of required 
applications and could be conditioned on acts or practices that limit or otherwise constrain our operations.

We may not be able to pay dividends in the future in accordance with past practice.

We  have  historically  paid  a  quarterly  dividend  to  stockholders.  The  payment  of  dividends  is  subject  to  legal  and 
regulatory  restrictions.  Any  payment  of  dividends  in  the  future  will  depend,  in  large  part,  on  our  earnings,  capital 
requirements, financial condition, regulatory review, and other factors considered relevant by our Board of Directors.

58

Catastrophic events could occur and impact our operations or the operations third parties with which we do business.

Catastrophic  events  (including  natural  disasters,  severe  weather  conditions,  pandemics,  terrorism  and  other 
geopolitical events), which are beyond our control, could have an adverse impact on the Bank's ability and the ability 
of  our  vendors  and  other  third  parties  with  which  we  do  business,  to  provide  necessary  services  to  support  the 
operation of the Bank and provide products and services to the Bank's customers. Although insurance coverage may 
provide  some  protection  in  light  of  such  events,  there  can  be  no  assurance  that  any  insurance  proceeds  would 
adequately compensate the Bank for the losses it incurred as a result of such events. See also "Existing insurance 
policies may not adequately protect us and our subsidiaries." Moreover, the damage caused by such events may not 
be  directly  compensable  from  insurance  proceeds  or  otherwise,  such  as  damage  to  our  reputation  as  a  result  of 
such events.

Legal  challenges  to  and  regulatory  investigations  of  our,  or  the  Bank's,  operations  could  have  a  significant  material 
adverse effect on us.

From  time  to  time,  we,  the  Bank  or  our  other  subsidiaries  are  subject  to  regulatory  supervision  and  investigation, 
legal proceedings and claims in the ordinary course of business. An adverse resolution in litigation or a regulatory 
action, including litigation or other actions brought by our shareholders, customers or another third party, such as a 
state attorney general or one of our regulators, could result in substantial damages or otherwise negatively impact 
our  business,  reputation  and  financial  condition.  See  Part  I,  Item  1  "Business  -  Regulation  and  Supervision"  and 
Item 3, "Legal Proceedings."

Our reputation and business could be damaged by negative publicity.

Reputational risk, including as a result of negative publicity, is inherent in our business. Negative publicity can result 
from  actual  or  alleged  conduct  in  a  number  of  areas,  including  legal  and  regulatory  compliance,  lending  practices, 
corporate governance, litigation, inadequate protection of customer data, illegal or unauthorized acts taken by third 
parties that supply products or services to us or the Bank, and ethical behavior of our employees. Damage to our 
reputation  could  adversely  impact  our  ability  to  attract  new,  and  maintain  existing,  loan  and  deposit  customers, 
employees  and  business  relationships,  and,  particularly  with  respect  to  our  payments  division,  could  result  in  the 
imposition  of  new  regulatory  requirements,  operational  restrictions,  enhanced  supervision  and/or  civil  money 
penalties.  Such  damage  could  also  adversely  affect  our  ability  to  raise  additional  capital,  and  otherwise  have  a 
material adverse effect on our financial condition and results of operations.

Existing insurance policies may not adequately protect us and our subsidiaries.

Fidelity,  business  interruption,  cybersecurity,  and  property  insurance  policies  are  in  place  with  respect  to  our 
operations. Should any event triggering such policies occur, however, it is possible that our policies would not fully 
reimburse us for the losses we could sustain due to deductible limits, policy limits, coverage limits, or other factors. 
We  generally  renew  our  insurance  policies  on  an  annual  basis.  If  the  cost  of  coverage  becomes  too  high,  we  may 
need to reduce our policy limits, increase the deductibles or agree to certain exclusions from our coverage in order to 
reduce the premiums to an acceptable amount.

Item 1B.  Unresolved Staff Comments

Not applicable.

59

 
Item 2.  Properties

The Company's home office is located at 5501 South Broadband Lane in Sioux Falls, South Dakota. The Company 
has  14  non-branch  offices  from  which  its  divisions  of  payments,  commercial  finance,  tax  services,  and  consumer 
lending operate. The payments division operates out of the Company's home office along with one additional office 
in  Sioux  Falls.  The  commercial  finance  division  operates  out  of  offices  in  Troy,  Michigan;  Dallas,  Texas;  Newport 
Beach,  California;  Boynton  Beach,  Florida;  Baton  Rouge,  Louisiana;  Franklin,  Tennessee;  and  Toronto,  Ontario, 
Canada.  The  tax  services  division  has  offices  located  in  Louisville,  Kentucky,  and  Easton,  Pennsylvania.  The 
Company has corporate and shared services offices located in Scottsdale, AZ and Washington, D.C. The Company 
also has an office located in Hurst, Texas. 

Of the Company's 14 properties, the Company leases 13 of them, all on market terms. See Note 7 to the “Notes to 
Consolidated  Financial  Statements”  which  is  included  in  Part  II,  Item  8  “Financial  Statements  and  Supplementary 
Data” of this Annual Report on Form 10-K.

On  February  29,  2020,  the  Company  sold  the  Bank's  Community  Bank  division,  a  component  of  the  Company's 
Corporate  Services/Other  segment,  to  Central  Bank.  The  sale  included  all  of  the  Community  Bank  division's  nine 
branch locations. Of the nine community bank branches sold, four were owned by the Company. See "Part I, Item 1. 
Business - General" and see Note 3 to the “Notes to Consolidated Financial Statements” which is included in Part II, 
Item 8 “Financial Statements and Supplementary Data” of this Annual Report on Form 10-K.

Though the Company has experienced rapid growth in each of its segments, management believes current facilities 
are adequate to meet its present needs.

Item 3.  Legal Proceedings

See  Note  19  to  the  “Notes  to  Consolidated  Financial  Statements”  which  is  included  in  Part  II,  Item  8  “Financial 
Statements and Supplementary Data” of this Annual Report on Form 10-K.

Item 4.  Mine Safety Disclosures

Not applicable.

60

 
 
PART II

Item 5.  Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 
Securities

The  Company’s  common  stock  trades  on  the  NASDAQ  Global  Select  Market®  under  the  symbol  “CASH.”  Quarterly 
dividends for all quarters of fiscal year 2020 and 2019 were $0.05 per share. 

Dividend  payment  decisions  are  made  with  consideration  of  a  variety  of  factors  including  earnings,  financial 
condition, market considerations and regulatory restrictions.

As of November 23, 2020, the Company had (i) 33,446,654 shares of common stock outstanding, which were held 
by  approximately  177  stockholders  of  record,  (ii)  no  shares  of  nonvoting  common  stock  outstanding,  and  (iii) 
197,375 shares of common stock held in treasury.

The  transfer  agent  for  the  Company’s  common  stock  is  Computershare  Investor  Services,  462  South  4th  Street, 
Suite 1600, Louisville, KY 40202.

Meta's  Board  of  Directors  announced  a  2,000,000  share  repurchase  program  on  March  26,  2019.  The  program 
became effective on May 1, 2019 and was scheduled to expire on September 30, 2021. However, during the quarter 
ended December 31, 2019, the Company exhausted the remaining shares available for repurchase under the March 
26,  2019  repurchase  program.  In  addition,  Meta's  Board  of  Directors  authorized  a  7,500,000  share  repurchase 
program on November 20, 2019 that is scheduled to expire on December 31, 2022. The share repurchase program 
became effective on November 21, 2019. The Company suspended its share repurchase activity in March 2020 and 
resumed repurchase activity during September 2020. The table below sets forth information regarding repurchases 
of our common stock during the fourth fiscal quarter of 2020. 

Total Number of 
Shares Repurchased(1)

Average Price Paid 
per Share(1)(2)

Total Number of Shares 
Purchased as Part of 
Publicly Announced 
Plans or Programs

607  $ 

9,261 

265,165 

275,033 

18.18 

18.66 

18.97 

— 

— 

260,816 

260,816 

Maximum Number of 
Shares that may yet 
be Purchased Under 
the Plans or Programs
4,410,447 

4,410,447 

4,149,631 

Period

July 1 to 31

August 1 to 31

September 1 to 30

  Total

(1) Of the shares reflected in these columns, 14,217 shares were acquired in satisfaction of the tax withholding obligations of holders of restricted 
stock  unit  awards,  which  vested  during  the  quarter,  and  the  remainder  were  purchased  pursuant  to  a  publicly  announced  share  repurchase 
program.
(2)  The average price paid per share is calculated on a trade date basis  for  all  open market  transactions and excludes commissions  and  other 
transaction expenses.

61

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total Stock Return Performance Graph

The following graph compares the cumulative total stockholder return on Meta common stock over the last five fiscal 
years with the cumulative total return of the NASDAQ Composite Index and the NASDAQ ABA Community Bank Index 
(assuming the investment of $100 in each index on October 1, 2015 and reinvestment of all dividends). The stock 
price performance reflected below is based on historical results and is not necessarily indicative of future stock price 
performance.

The  information  contained  in  this  section,  including  the  following  line  graph,  shall  not  be  deemed  to  be  "soliciting 
material"  or  "filed"  or  incorporated  by  reference  in  future  filings  of  Meta  with  the  SEC,  or  subject  to  the  liabilities  of 
Section  18  of  the  Exchange  Act,  except  to  the  extent  the  Company  specifically  incorporates  it  by  reference  into  a 
document filed under the Securities Act of 1933, as amended, or the Exchange Act.

Index

Meta Financial Group, Inc.

NASDAQ Composite Index

NASDAQ ABA Community Bank Index

2015

2016

2017

2018

2019

2020

$  100.00  $  146.65  $  190.92  $  202.36  $  241.53  $  143.57 

100.00 

100.00 

116.42 

110.45 

144.00 

143.60 

180.24 

148.41 

181.19 

136.63 

255.39 

94.35 

Fiscal Year Ended September 30,

62

Item 6. Selected Financial Data

Fiscal Year Ended September 30,

2020

2019

2018

2017

2016

SELECTED FINANCIAL CONDITION DATA

(Dollars in Thousands)

Total assets

$  6,092,074  $  6,182,890  $  5,835,067  $  5,228,332  $  4,006,419 

Loans and leases receivable, net

  3,266,577 

  3,629,698 

  2,931,699 

  1,317,837 

919,470 

Securities available for sale

Securities held to maturity

Goodwill and intangible assets

Deposits

Total borrowings

Stockholders' equity

  1,268,102 

  1,272,493 

  1,848,225 

  1,691,987 

  1,468,124 

92,610 

351,197 

134,764 

362,315 

171,743 

373,989 

563,220 

150,901 

619,542 

65,849 

  4,979,200 

  4,337,005 

  4,430,987 

  3,223,424 

  2,430,082 

98,224 

847,308 

861,857 

843,958 

514,722 

  1,490,067 

  1,187,578 

747,726 

434,496 

334,975 

Fiscal Year Ended September 30,

2020

2019

2018

2017

2016

Provision for loan and lease losses

64,776 

55,650 

29,432 

SELECTED OPERATIONS DATA

(Dollars in Thousands, Except Per Share Data)

Total interest income

Total interest expense

Net interest income

Net interest income after provision for loan and 
lease losses

Total noninterest income

Total noninterest expense

Income before income tax expense

Income tax expense

Net income before noncontrolling interest

Net income attributable to noncontrolling 
interest

$  292,841  $  325,729  $  158,534  $  108,103  $ 

81,396 

33,803 

61,522 

27,985 

259,038 

264,207 

130,549 

194,262 

239,794 

319,051 

115,005 

5,661 
109,344 

208,557 

222,545 

333,160 

97,942 

(3,374)   

101,316 

101,117 

184,525 

228,232 

57,410 

5,117 
52,293 

14,873 

93,230 

10,589 

82,641 

172,172 

199,663 

55,150 

10,233 
44,917 

4,091 

77,305 

4,605 

72,700 

100,770 

134,648 

38,822 

5,602 
33,220 

4,624 

4,312 

673 

— 

— 

Net income attributable to parent

$  104,720  $ 

97,004  $ 

51,620  $ 

44,917  $ 

33,220 

Earnings per common share:

Basic

Diluted

$ 

$ 

2.94  $ 

2.94  $ 

2.49  $ 

2.49  $ 

1.68  $ 

1.67  $ 

1.62  $ 

1.61  $ 

1.31 

1.30 

63

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Fiscal Year Ended September 30,

2020

2019

2018

2017

2016

SELECTED FINANCIAL RATIOS AND OTHER 
DATA

PERFORMANCE RATIOS

Return on average assets

Return on average equity

Net interest margin, tax equivalent

QUALITY RATIOS

Non-performing assets to total assets
Allowance for loan and lease losses to total 
loans and leases
Allowance for loan and lease losses to held 
for investment non-performing loans and 
leases

CAPITAL RATIOS

Stockholders' equity to total assets
Average stockholders' equity to average 
assets

OTHER DATA

Book value per common share outstanding at 
end of year

$ 

Tangible book value per common share 
outstanding at end of year

Dividends declared per share at end of year
Number of full-service branch offices at end 
of year

 1.45 %

 12.53 %

 4.12 %

 1.55 %

 12.10 %

 5.02 %

 1.12 %

 10.44 %

 3.41 %

 1.13 %

 11.20 %

 3.05 %

 1.10 %

 10.80 %

 3.19 %

 0.79 %

 0.91 %

 0.72 %

 0.72 %

 0.03 %

 1.70 %

 0.80 %

 0.44 %

 0.57 %

 0.61 %

 165 %

 114 %

 128 %

 20 %

 479 %

 13.91 %

 13.65 %

 12.81 %

 8.31 %

 8.36 %

 11.59 %

 12.82 %

 10.72 %

 10.07 %

 10.19 %

24.66 

$ 

22.32 

$ 

19.09 

$ 

15.05 

$ 

13.10 

14.44 

0.20 

12.74 

0.20 

— 

10 

9.54 

0.18 

10 

9.82 

0.17 

10 

10.52 

0.17 

10 

Common shares outstanding

 34,360,890 

 37,807,064 

 39,167,280 

 28,867,785 

 25,570,923 

64

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Item 7.  Management’s Discussion and Analysis of Financial Condition and Results of Operations

This  section  should  be  read  in  conjunction  with  the  following  parts  of  this  Form  10-K:  Part  II,  Item  8  “Financial 
Statements  and  Supplementary  Data,”  Part  II,  Item  7A,  “Quantitative  and  Qualitative  Disclosures  About  Market 
Risk,” and Part I, Item 1 “Business.”

General
The Company, a registered bank holding company, is a Delaware corporation, the principal assets of which are all 
the issued and outstanding shares of the Bank, a national bank. Unless the context otherwise requires, references 
herein to the Company include Meta and the Bank, and all direct or indirect subsidiaries of Meta on a consolidated 
basis.

EXECUTIVE SUMMARY

COVID-19 Business Update
The  Company  continues  to  focus  on  the  well-being  of  its  employees,  partners  and  customers.  Preventative  health 
measures remain in place to protect employees and customers including offering remote work options, implementing 
social  distancing  measures  where  possible,  restricting  non-essential  business  travel  and  enhancing  preventative 
cleaning services at all office locations. The Company's COVID-19 Crisis Command Center consisting of leadership 
and  business  continuity  planning  resources  throughout  the  organization  continues  to  effectively  monitor  possible 
interruptions related to the pandemic and to ensure business continuity.

The  Company  is  participating  in  the  PPP  under  the  CARES  Act,  which  is  being  administered  by  the  SBA.  As  of 
September 30, 2020, the Company had 689 loans outstanding with a total of $219.0 million in loan balances that 
were originated as part of the program.

From a credit perspective, the Company continues to monitor each of its lending portfolios. The Company has placed 
significant focus on its hospitality and movie theater loans and its small ticket equipment finance relationships. The 
credit management team has remained in regular contact with these borrowers.

The Company's community bank hospitality loan balances increased to $179.3 million as of September 30, 2020 
from  $169.0  million  as  of  June  30,  2020  and  the  average  loan-to-value  ratio  on  those  loans  was  60%  at  both 
September  30,  2020  and  June  30,  2020.  67%  of  these  hospitality  relationships  received  PPP  loans  and,  as  of 
September 30, 2020, 44% of the hospitality loan balances received some form of payment deferral modification and 
were  still  in  their  active  deferment  period.  Community  Bank  loans  to  borrowers  operating  in  the  movie  theater 
industry totaled $17.9 million as of both September 30, 2020 and June 30, 2020. As of September 30, 2020, all 
movie theater loan balances were still in their active deferment period. 

As of September 30, 2020, the Company had $287.2 million in small ticket equipment finance balances, of which 
$255.1  million  were  categorized  within  term  lending  and  $32.1  million  were  categorized  within  lease  financing. 
Borrowers  with  respect  to  8%  of  the  balances  on  these  small  ticket  equipment  finance  relationships  that  received 
some form of payment deferral modification were still in their active deferment period.

As  of  September  30,  2020,  $170.0  million  of  the  loans  and  leases  that  were  granted  deferral  payments  by  the 
Company were still in their deferment period. As of June 30, 2020, loans and leases totaling $292.2 million were 
within  their  deferment  period.  In  addition,  the  Company  has  made  other  COVID-19  related  modifications,  of  which 
$23.3 million were still active as of September 30, 2020 compared to $34.6 million at June 30, 2020. The majority 
of the other modifications were related to adjusting the type or amount of the customer's payments. 

When excluding its seasonal tax services lending portfolio, the Company increased its allowance for loan and lease 
losses by $1.9 million at September 30, 2020, as compared to June 30, 2020. This was primarily due to the effects 
of  the  on-going  COVID-19  pandemic  and  the  continued  economic  uncertainty  that  it  has  caused.  The  Company  will 
continue to diligently monitor the allowance for loan and lease losses and adjust as necessary in future periods to 
maintain an appropriate and supportable level.

65

 
 
 
The  Company's  capital  position  remained  strong  as  of  September  30,  2020,  even  while  absorbing  the  temporary 
impact  from  the  EIP  program,  as  described  further  below.  As  of  September  30,  2020,  the  Bank's  capital  leverage 
ratio based on average assets was 7.56%. The Bank's capital leverage ratio based on September 30, 2020 period-
end assets was 9.66%, which management believes better reflects the Company's anticipated balance sheet going 
forward. In addition, the Company has options available that can be used to effectively manage capital levels through 
these turbulent times, including a strong and flexible balance sheet.

For additional related information, see "Regulation and Supervision" and "Risk Factors."

EIP Program Update
On April 29, 2020, the Bank entered into an amendment of its existing agreement with the Fiscal Service to provide 
debit  card  services  to  support  the  distribution  of  a  segment  of  the  Economic  Impact  Payments  payable  by  the 
Internal Revenue Service under the CARES Act.

Under the EIP program, 3.6 million cards were delivered with total loads of $6.42 billion. As a result of the program, 
the  Company  saw  a  quick  influx  of  deposits  to  its  balance  sheet  in  mid-May  2020  with  limited  visibility  into  the 
duration of those deposits. While this program's impact to earnings was negligible, it did have a significant impact 
on cash and deposit balances, leading to a net drag on the net interest margin along with pressuring the Company's 
leverage capital ratios. 

The total balances remaining on the EIP cards were $942.2 million as of September 30, 2020 and $728.7 million 
as of November 20, 2020. The funds on these cards increased the Company's quarterly average noninterest deposit 
balances by $1.62 billion, leading to an overall improvement in cost of deposits. This short-term influx of deposits 
also led to excess cash balances held at the Federal Reserve during the current period, which yielded approximately 
10  basis  points  in  interest  income,  and  increased  the  quarterly  average  of  interest-earning  assets  compared  to 
previous periods. This increase of lower yielding cash balances resulted in a drag to the overall yield on total interest-
earning assets during the quarter ended September 30, 2020. The net impact to NIM was approximately 110 basis 
points. 

Conversions of the Bank and the Company
Following  receipt  of  the  necessary  regulatory  approvals  from  the  Office  of  the  Comptroller  of  the  Currency  and  the 
Federal Reserve Bank of Minneapolis (the "FRB"), on April 1, 2020, the Bank converted from a federal thrift charter 
to a national bank charter and the Company converted from a savings and loan holding company to a bank holding 
company  that  has  elected  treatment  as  a  financial  holding  company.  The  Bank  now  operates  under  the  name 
"MetaBank, National Association." The Company and the Bank effected these conversions in order to more closely 
align  the  Bank's  regulatory  charter  to  its  current  and  planned  focus  on  national  business  that  provides  innovative 
financial  solutions  to  consumers  and  businesses  in  niche  markets  often  overlooked  by  traditional  banks.  See 
"Regulation and Supervision" and "Risk Factors" for additional related information.

Business Developments
The Company resumed its share repurchase program (the "Program"), which it had suspended during March 2020 as 
a  result  of  the  uncertainty  related  to  the  COVID-19  pandemic.  During  the  quarter  ended  September  30,  2020,  the 
Company  repurchased  260,816  shares,  at  an  average  price  of  $19.13,  under  its  Program,  which  is  authorized 
through December 31, 2022. Through November 20, 2020, the Company has repurchased a total of 1,364,416 of 
its  shares,  at  a  weighted  average  price  of  $24.66,  since  the  Company  resumed  repurchasing  shares  under  the 
Program in September 2020. 

On  August  5,  2020,  the  Bank  entered  into  a  three-year  program  management  agreement  with  Emerald  Financial 
Services, LLC, a wholly owned indirect subsidiary of H&R Block., pursuant to which the Bank will serve as a facilitator 
for H&R Block’s suite of financial services products, which include: Emerald Prepaid MasterCard®, Refund Transfers, 
Refund Advances, Emerald Advance® lines of credit, and other products through H&R Block’s distribution channels. 

The Company continued its support of various COVID-19 relief efforts including the EIP program and the PPP.

66

Financial Highlights
Total gross loans and leases at September 30, 2020 decreased $337.3 million, or 9%, to $3.31 billion, compared 
to September 30, 2019 and decreased $182.6 million, or 5% when compared to June 30, 2020.

Average  deposits  from  the  payments  divisions  for  the  fiscal  2020  fourth  quarter  increased  nearly  121%  to  $5.82 
billion  when  compared  to  the  same  quarter  in  fiscal  2019.  A  significant  portion  of  the  year-over-year  increase 
reflected the Company's participation in the EIP program. Excluding the balances on the EIP cards, average payments 
deposits  for  the  fiscal  2020  fourth  quarter  were  approximately  $4.20  billion,  representing  an  increase  of  60% 
compared to the same quarter in fiscal 2019.

Total  revenue  for  the  fiscal  2020  fourth  quarter  was  $105.3  million,  compared  to  $101.6  million  for  the  same 
quarter in fiscal 2019. Total revenue for the fiscal year ended September 30, 2020 was $498.8 million, an increase 
of 2% from the fiscal year ended September 30, 2019. 

Net  interest  income  for  the  fiscal  2020  fourth  quarter  was  $64.5  million,  compared  to  $65.6  million  in  the 
comparable  quarter  in  fiscal  2019.  Total  fiscal  year  2020  net  interest  income  was  $259.0  million  versus  $264.2 
million in the prior fiscal year.

NIM decreased to 3.77% for the fiscal 2020 fourth quarter from 4.95% over the same period of the prior fiscal year, 
while  the  tax-equivalent  net  interest  margin  ("NIM,  TE")  decreased  to  3.79%  from  5.00%  for  that  same  period  in 
fiscal  2019.  NIM  for  fiscal  year  2020  was  4.09%  compared  to  4.91%  during  fiscal  year  2019  while  NIM,  TE, 
decreased  to  4.12%  for  fiscal  year  2020  from  5.02%  for  fiscal  year  2019.  The  decrease  in  NIM  during  the  fiscal 
2020  fourth  quarter  and  fiscal  year  2020  was  primarily  driven  by  excess  cash  associated  with  the  Company's 
participation in the EIP program. 

Subsequent Events
Management has evaluated and identified subsequent events that occurred after September 30, 2020. See Note. 
26 Subsequent Events for details on these events. 

FINANCIAL CONDITION
At September 30, 2020, the Company’s total assets decreased by $90.8 million, or 1%, to $6.09 billion, compared 
to  $6.18  billion  at  September  30,  2019.  The  reduction  in  assets  was  primarily  due  to  a  decrease  in  loans  and 
leases and decrease in the investment portfolio, partially offset by an increase in cash and cash equivalents.

Total cash and cash equivalents were $427.4 million at September 30, 2020, an increase of $300.8 million from 
$126.5  million  at  September  30,  2019.  The  increase  stemmed  from  the  large  influx  of  EIP  deposits  in  the  third 
quarter  of  fiscal  2020,  as  discussed  further  above  under  "EIP  Program  Update."  The  Company  maintains  its  cash 
investments  primarily  in  interest-bearing  overnight  deposits  with  the  FHLB  of  Des  Moines  and  the  FRB.  At 
September 30, 2020, the Company did not have any federal funds sold.

The total investment portfolio decreased by $46.5 million, or 3%, to $1.36 billion at September 30, 2020, compared 
to September 30, 2019, as maturities, sales and principal pay downs exceeded purchases. The Company’s portfolio 
of  securities  customarily  consists  primarily  of  MBS,  which  have  expected  lives  much  shorter  than  the  stated  final 
maturity, non-bank qualified obligations of states and political subdivisions (“NBQ”) that mature in approximately 15 
years  or  less,  and  other  tax  exempt  municipal  mortgage  related  pass  through  securities  which  have  average  lives 
much shorter than their stated final maturities. All MBS held by the Company at September 30, 2020 were issued by 
a  U.S.  Government  agency  or  instrumentality.  Of  the  total  MBS,  which  had  a  fair  value  of  $459.0  million  at 
September 30, 2020, $453.6 million were classified as AFS, and $5.4 million were classified as HTM. Of the total 
investment  securities,  which  had  a  fair  value  of  $901.7  million  at  September  30,  2020,  $814.5  million  were 
classified  as  AFS  and  $87.2  million  were  classified  as  HTM.  During  fiscal  2020,  the  Company  purchased  $229.3 
million of investment securities available for sale and did not purchase any investment securities held to maturity or 
MBS securities.

Loans  held  for  sale  at  September  30,  2020  totaled  $183.6  million,  increasing  from  $148.8  million  at 
September 30, 2019. This increase was primarily driven by the classification of community bank loans expected to 
sell during the first quarter of fiscal 2021.

67

 
The  Company’s  portfolio  of  loans  and  leases  receivable  decreased  by  $336.1  million,  or  9%,  to  $3.32  billion  at 
September 30, 2020, from $3.66 billion at September 30, 2019. The decrease was primarily driven by the sale of 
community  banking  loans,  partially  offset  by  an  increase  in  national  lending  loans  and  leases.  See  Note  5  to  the 
“Notes to Consolidated Financial Statements” of this Annual Report on Form 10-K.

National  lending  loans  and  leases  increased  $379.0  million,  or  15%,  to  $2.83  billion  at  September  30,  2020 
compared  to  September  30,  2019.  Within  the  national  lending  portfolio,  commercial  finance  loans  and  leases 
increased  $391.8  million  and  warehouse  finance  loans  increased  $30.5  million,  while  the  consumer  finance 
portfolio decreased by $44.0 million at September 30, 2020 compared to September 30, 2019.

Community banking loans decreased $716.3 million, or 60%, at September 30, 2020 compared to September 30, 
2019, due to reduction in commercial real estate and operating loans of $426.6 million and consumer one-to-four 
family real estate and other loans of $242.9 million. See Note 3 and Note 5 to the “Notes to Consolidated Financial 
Statements,”  which  is  included  in  Part  II,  Item  8  “Financial  Statements  and  Supplementary  Data”  of  this  Annual 
Report on Form 10-K.

Through  the  Bank,  the  Company  owns  stock  in  the  FHLB  due  to  the  Bank’s  membership  and  participation  in  the 
banking system as well as stock in the Federal Reserve Bank. The FHLB requires a level of stock investment based 
on  a  pre-determined  formula.  The  Company’s  investment  in  these  stocks  decreased  by  $3.8  million,  or  12%,  to 
$27.1 million at September 30, 2020, from $30.9 million at September 30, 2019. The decrease in stock was driven 
by  a  decrease  in  FHLB  stock,  which  directly  correlates  with  lower  overnight  borrowings  balances  from  the  FHLB  at 
September 30, 2020 compared to the prior year.

Total  end-of-period  deposits  increased  by  $642.2  million,  or  15%,  to  $4.98  billion  at  September  30,  2020,  as 
compared to September 30, 2019, primarily reflecting the Company's participation in the EIP program. Lower levels 
of  consumer  spending  and  various  stimulus  payments  loaded  on  partner  cards  also  contributed  to  the  overall 
increase  in  total  deposits.  The  increase  in  end-of-period  deposits  was  partially  offset  by  a  decrease  in  wholesale 
deposits of $1.2 billion and a decrease in time certificate of deposits of $89.1 million. The decrease in wholesale 
deposits  was  primarily  due  to  a  shift  in  the  Company's  deposit  balances  from  wholesale  deposits  to  noninterest 
bearing deposits stemming from the balances on the EIP cards. The decrease in certificate of deposits and money 
market deposits was related to the sale of $290.5 million of total deposits included in the sale of the Community 
Bank division. 

The Company’s total borrowings decreased $763.6 million, or 89%, from $861.9 million at September 30, 2019, to 
$98.2  million  at  September  30,  2020,  primarily  due  to  decreases  in  overnight  borrowings  and  long  term  FHLB 
advances as the Company used the increase in total deposits to fund loans and lease and investment balances. The 
Company’s short-term borrowings fluctuate on a daily basis due to the nature of a portion of its noninterest-bearing 
deposit base, primarily related to payroll processing timing with a higher volume of short-term borrowings on Monday 
and Tuesday, which are typically paid down throughout the week. This predictable fluctuation may be augmented near 
a month-end by a prefunding of certain programs. The Bank also has an available no fee line of credit with JP Morgan 
of $25.0 million with no funds advanced at September 30, 2020.

See Note 13 to the “Notes to Consolidated Financial Statements,” which are included in Part II, Item 8 “Financial 
Statements and Supplementary Data” of this Annual Report on Form 10-K.

At  September  30,  2020,  the  Company’s  stockholders’  equity  totaled  $847.3  million,  an  increase  of  $3.4  million 
from $844.0 million at September 30, 2019. Stockholders’ equity increased primarily as a result of an increase in 
additional  paid  in  capital,  accumulated  other  comprehensive  income,  and  an  increase  in  retained  earnings.  At 
September  30,  2020,  the  Bank  continued  to  meet  regulatory  requirements  for  classification  as  a  well-capitalized 
institution.  See  Note  18  to  the  “Notes  to  Consolidated  Financial  Statements,”  which  is  included  in  Part  II,  Item  8 
“Financial Statements and Supplementary Data” of this Annual Report on Form 10-K.

68

 
RESULTS OF OPERATIONS
The  Company’s  results  of  operations  are  dependent  on  net  interest  income,  provision  for  loan  and  lease  losses, 
noninterest income, noninterest expense and income tax expense. Net interest income is the difference, or spread, 
between  the  average  yield  on  interest-earning  assets  and  the  average  rate  paid  on  interest-bearing  liabilities.  The 
interest  rate  spread  is  affected  by  regulatory,  economic  and  competitive  factors  that  influence  interest  rates,  loan 
and lease demand and deposit flows. Notwithstanding that a significant amount of the Company’s deposits, primarily 
those attributable to the payments division, pay relatively low rates of interest or none at all, the Company, like other 
financial institutions, is subject to interest rate risk to the extent that its interest-earning assets mature or reprice at 
different times, or on a different basis, than its interest-bearing liabilities. The provision for loan and lease losses is 
the adjustment to the allowance for loan and lease losses balance for the applicable period. The allowance for loan 
and lease losses is management’s estimate of probable loan and lease losses in the lending portfolio based upon 
loan and lease losses that have been incurred as of the balance sheet date.

The Company’s noninterest income is derived primarily from tax product fees, prepaid cards, credit products, deposit 
and  ATM  fees  attributable  to  the  payments  division  and  fees  charged  on  bank  loans,  leases  and  transaction 
accounts. Noninterest income is also derived from rental income, net gains on the sale of securities, net gains on 
the sale of loans and leases, as well as the Company’s holdings of bank-owned life insurance. This income is offset 
by noninterest expenses, such as compensation and occupancy expenses associated with additional personnel and 
office  locations,  as  well  as  card  processing  expenses  and  tax  product  expenses  attributable  to  the  payments 
division.  Noninterest  expense  is  also  impacted  by  acquisition-related  expenses,  operating  lease  equipment 
depreciation expense, occupancy and equipment expenses, regulatory expenses, and legal and consulting expenses. 

69

Average Balances, Interest Rates and Yields
The  following  table  presents,  for  the  periods  indicated,  the  total  dollar  amount  of  interest  income  from  average 
interest-earning  assets  and  the  resulting  yields,  as  well  as  the  interest  expense  on  average  interest-bearing 
liabilities,  expressed  both  in  dollars  and  rates.  Tax-equivalent  adjustments  have  been  made  in  yields  on  interest-
bearing assets and NIM. Non-accruing loans and leases have been included in the table as loans or leases carrying 
a zero yield.

Fiscal Year Ended September 30,

(Dollars in Thousands)

Interest-earning assets:

Average
Outstanding
Balance

2020

Interest
Earned /
Paid

Yield /
Rate (1)

Average
Outstanding
Balance

2019

Interest
Earned /
Paid

Yield /
Rate (1)

Average
Outstanding
Balance

2018

Interest
Earned /
Paid

Yield /
Rate (1)

Cash & fed funds sold

$ 1,236,027  $ 

2,824 

 0.23 % $  128,507  $ 

3,494 

 2.72 % $ 

87,536  $ 

2,249 

 2.57 %

Mortgage-backed securities

Tax exempt investment securities

367,869 

434,262 

9,028 

 2.45 %  

393,322 

11,390 

 2.90 %  

618,985 

15,479 

 2.50 %

7,477 

 2.18 %  

852,381 

20,742 

 3.08 %   1,381,838 

34,402 

 3.30 %

Asset-backed securities

319,258 

7,636 

 2.39 %  

299,777 

10,705 

 3.57 %  

167,477 

5,773 

 3.45 %

Other investment securities

198,924 

4,748 

 2.39 %  

164,451 

4,870 

 2.96 %  

74,491 

2,156 

 2.89 %

Total investments

  1,320,313 

28,889 

 2.34 %   1,709,931 

47,707 

 3.11 %   2,242,791 

57,810 

 3.08 %

Total commercial finance

  2,100,464 

  169,189 

 8.05 %   1,717,869 

  169,941 

 9.89 %  

474,766 

36,726 

 7.74 %

Total consumer finance

254,293 

19,808 

 7.79 %  

341,176 

29,965 

 8.78 %  

216,128 

15,086 

 6.98 %

Total tax services

148,650 

6,390 

 4.30 %  

110,503 

8,193 

 7.41 %  

112,583 

Total warehouse finance

292,952 

17,919 

 6.12 %  

188,483 

11,826 

 6.27 %  

14,425 

819 

879 

 0.73 %

 6.09 %

National Lending loans and leases

  2,796,359 

  213,306 

 7.63 %   2,358,031 

  219,925 

 9.33 %  

817,902 

53,510 

 6.54 %

Community Banking loans

975,618 

47,822 

 4.90 %   1,180,594 

54,603 

 4.63 %   1,009,255 

44,965 

 4.46 %

Total loans and leases

  3,771,977 

  261,128 

 6.92 %   3,538,625 

  274,528 

 7.76 %   1,827,157 

98,475 

 5.39 %

Total interest-earning assets

  6,328,317  $  292,841 

 4.66 %   5,377,063  $  325,729 

 6.16 %   4,157,484  $  158,534 

 4.08 %

Non-interest-earning assets

Total assets

881,314 

$  7,209,631 

875,124 

$  6,252,187 

454,688 

$  4,612,172 

Interest-bearing liabilities:

Interest-bearing checking

$  189,704  $ 

259 

 0.14 % $  136,069  $ 

356 

 0.26 % $ 

90,199  $ 

211 

 0.23 %

Savings

Money markets

Time deposits

50,888 

57,573 

61,837 

18 

 0.03 %  

53,434 

38 

 0.07 %  

56,834 

37 

 0.07 %

422 

 0.73 %  

60,719 

419 

 0.69 %  

48,320 

123 

 0.25 %

1,226 

 1.98 %  

149,220 

2,830 

 1.90 %  

130,944 

1,803 

 1.38 %

Wholesale deposits

  1,081,935 

20,691 

 1.91 %   1,772,092 

43,005 

 2.43 %  

738,796 

12,989 

 1.76 %

Total interest-bearing deposits

  1,441,937 

22,616 

 1.57 %   2,171,534 

46,648 

 2.15 %   1,065,093 

15,163 

 1.42 %

Overnight fed funds purchased

183,438 

2,804 

 1.53 %  

300,203 

7,484 

 2.49 %  

326,786 

6,294 

 1.93 %

FHLB advances

106,093 

2,638 

 2.49 %  

42,712 

1,037 

 2.43 %  

68,356 

947 

 1.39 %

Subordinated debentures

Other borrowings

Total borrowings

73,718 

28,696 

4,618 

 6.26 %  

73,561 

4,647 

 6.32 %  

73,413 

4,488 

 6.11 %

1,127 

 3.93 %  

44,097 

1,706 

 3.87 %  

28,014 

1,093 

 3.90 %

391,945 

11,187 

 2.85 %  

460,573 

14,874 

 3.23 %  

496,569 

12,822 

 2.58 %

Total interest-bearing liabilities

  1,833,882 

33,803 

 1.84 %   2,632,107 

61,522 

 2.34 %   1,561,662 

27,985 

 1.79 %

Non-interest bearing deposits

  4,396,132 

— 

 — %   2,685,502 

— 

 0.00 %   2,455,360 

— 

 — %

Total deposits and interest-bearing 
liabilities

  6,230,014  $  33,803 

 0.54 %   5,317,609  $  61,522 

 1.16 %   4,017,022  $  27,985 

 0.70 %

Other non-interest bearing liabilities

143,772 

Total liabilities

Shareholders' equity

  6,373,786 

835,845 

Total liabilities and stockholders' equity

$  7,209,631 

Net interest income and net interest 
rate spread including non-interest 
bearing deposits

132,901 

  5,450,510 

801,677 

$  6,252,187 

100,880 

  4,117,902 

494,270 

$  4,612,172 

$  259,038 

 4.12 %

$  264,207 

 5.00 %

$  130,549 

 3.38 %

Net interest margin

Tax equivalent effect
Net interest margin, tax equivalent (2)

 4.09 %

 0.03 %

 4.12 %

 4.91 %

 0.11 %

 5.02 %

 3.14 %

 0.27 %

 3.41 %

(1) The tax rates used to arrive at the TEY for the fiscal years ended September 30, 2020, 2019, and 2018 were 21%, 21%, and 24.53%, respectively.
(2)  Net  interest  margin  expressed  on  a  fully  taxable  equivalent  basis  ("net  interest  margin,  tax  equivalent")  is  a  non-GAAP  financial  measure.  The  tax-equivalent 
adjustment to net interest income recognizes the estimated income tax savings when comparing taxable and tax-exempt assets and adjusting for federal and state 
exemption of interest income. Management of the Company believes that it is a standard practice in the banking industry to present net interest margin expressed on 
a fully taxable equivalent basis, and accordingly believe the presentation of this non-GAAP financial measure may be useful for peer comparison purposes. 

70

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Rate / Volume Analysis
The following table presents, for the periods presented, the dollar amount of changes in interest income and interest 
expense  for  major  components  of  interest-earning  assets  and  interest-bearing  liabilities.  The  table  distinguishes 
between the change related to higher outstanding balances and the change due to the levels and volatility of interest 
rates. For each category of interest-earning assets and interest-bearing liabilities, information is provided on changes 
attributable  to  (i)  changes  in  volume  (i.e.,  changes  in  volume  multiplied  by  old  rate)  and  (ii)  changes  in  rate  (i.e., 
changes in rate multiplied by old volume). For purposes of this table, changes attributable to both rate and volume 
that cannot be segregated have been allocated proportionately to the change due to volume and the change due to 
rate.

Fiscal Year Ended September 30,

2020 vs. 2019

2019 vs. 2018

(Dollars in Thousands)

Interest-earning assets

Cash & fed funds sold

Increase /
(Decrease)
Due to Volume

Increase /
(Decrease)
Due to Rate

Total
Increase /
(Decrease)

Increase /
(Decrease)
Due to Volume

Increase /
(Decrease)
Due to Rate

Total
Increase /
(Decrease)

$ 

5,181  $ 

(5,851)  $ 

(670)  $ 

1,107  $ 

138  $ 

1,245 

Mortgage-backed securities

(704)   

(1,658)   

(2,362)   

(6,265)   

2,176 

(4,089) 

Tax exempt investment securities

(8,310)   

(4,955)   

(13,265)   

(11,647)   

(2,014)   

(13,661) 

Asset-backed securities

Other investment securities

Total investments

Total commercial finance

Total consumer finance

Total tax services

Total warehouse finance

659 

919 

(3,726)   

(1,041)   

(3,069)   

(122)   

4,717 

2,663 

(8,999)   

(9,819)   

(18,818)   

(11,176)   

34,015 

(34,767)   

(752)   

120,394 

(7,033)   

(3,124)   

(10,157)   

10,287 

2,292 

6,396 

(4,095)   

(1,803)   

(15)   

(303)   

6,093 

10,923 

National Lending loans and leases

37,120 

(43,739)   

(6,619)   

135,737 

Community Banking Loans

Total loans and leases

(9,902)   

3,121 

(6,781)   

7,871 

17,364 

(30,764)   

(13,400)   

119,831 

215 

51 

1,073 

12,822 

4,591 

7,389 

24 

30,678 

1,767 

56,222 

4,932 

2,714 

(10,103) 

133,216 

14,878 

7,374 

10,947 

166,415 

9,638 

176,053 

Total interest-earning assets

$ 

13,546  $ 

(46,434)  $ 

32,888  $ 

109,762  $ 

57,433  $ 

167,195 

Interest-bearing liabilities

Interest-bearing checking

$ 

110  $ 

(207)  $ 

Savings

Money markets

Time deposits

(2)   

(22)   

(1,727)   

(18)   

25 

123 

(97)  $ 

(20)   

3 

(1,604)   

Wholesale deposits

(14,450)   

(7,864)   

(22,314)   

Total Interest-bearing deposits

(13,327)   

(10,705)   

(24,032)   

Overnight fed funds purchased

(2,346)   

(2,334)   

(4,680)   

FHLB advances

Subordinated debentures

Other borrowings

Total borrowings

1,575 

10 

(604)   

26 

(39)   

25 

1,601 

(29)   

(579)   

118  $ 

(2)   

39 

277 

23,599 

21,132 

(545)   

(444)   

9 

622 

28  $ 

3 

258 

749 

6,417 

10,352 

1,735 

534 

151 

(9)   

146 

1 

297 

1,026 

30,016 

31,484 

1,190 

90 

160 

613 

(2,072)   

(1,615)   

(3,687)   

(982)   

3,034 

2,052 

Total interest-bearing liabilities

$ 

(15,399)  $ 

(12,320)  $ 

(27,719)  $ 

20,150  $ 

13,386  $ 

33,536 

Net effect on net interest income

$ 

28,945  $ 

(34,114)  $ 

5,169  $ 

89,612  $ 

44,047  $ 

133,659 

71

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Comparison of Operating Results for the Fiscal Years Ended 
September 30, 2020 and September 30, 2019 

General
The  Company  recorded  net  income  of  $104.7  million,  or  $2.94  per  diluted  share,  for  the  fiscal  year  ended 
September  30,  2020,  compared  to  $97.0  million,  or  $2.49  per  diluted  share,  for  the  fiscal  year  ended 
September 30, 2019, an increase of $7.7 million. Total revenue for fiscal 2020 was $498.8 million, compared to 
$486.8 million for fiscal 2019, an increase of 2%. The increase in net income and revenue was primarily due to an 
increase  in  noninterest  income  and  a  decrease  in  noninterest  expense,  partially  offset  by  a  slight  decrease  in  net 
interest income.

Net Interest Income 
Net interest income for fiscal 2020 decreased by $5.2 million, or 2%, to $259.0 million from $264.2 million for the 
same  period  of  the  prior  year.  The  decrease  in  net  interest  income  was  primarily  due  to  a  decrease  in  interest 
income  of  10%  to  $292.8  million  for  fiscal  2020,  from  $325.7  million  for  the  same  period  of  the  prior  year.  The 
decrease in interest income was primarily driven by lower overall loan balances and yields realized on the loan and 
lease portfolios along with a decrease in investment security balances, partially offset by a reduction in total interest 
expense.  The  average  balance  of  loans  and  leases  as  a  percentage  of  interest-earning  assets  for  the  fiscal  year 
ended September 30, 2020 decreased to 60%, from 66% for the fiscal year ended September 30, 2020, while the 
average balance of total investments as a percentage of interest-earnings assets decreased to 21%, from 32% over 
that same period.

NIM  was  4.09%  for  fiscal  2020,  a  decrease  of  82  basis  points  from  4.91%  in  fiscal  2019.  NIM,TE  was  4.12%  in 
fiscal 2019, an decrease of 90 basis points from 5.02% in fiscal 2019. The decreases in NIM and NIM, TE in fiscal 
2020, compared to the same period of the prior year were primarily attributable to the increase in deposit balances 
related to the EIP program. This short term influx of deposits also led to excess cash balances held at the Federal 
Reserve during the current period, which yielded approximately 10 basis points in interest income, and increased the 
quarterly  average  of  interest-earning  assets  compared  to  previous  periods.  This  increase  of  lower-yielding  cash 
balances resulted in a drag to the overall yield on total interest-earning assets during the current period.

The overall reported tax equivalent yield ("TEY") on average interest-earning assets decreased by 150 basis points to 
4.66%  when  comparing  fiscal  2020  to  fiscal  2019.  The  reduction  was  driven  primarily  by  excess  low-yielding  cash 
held at the Federal Reserve, along with a lower interest rate environment. The yield on the national lending portfolio 
decreased  by  170  basis  points  while  the  yield  on  the  community  banking  loan  portfolio  increased  by  27  basis 
points. The fiscal 2020 TEY on the securities portfolio decreased by 77 basis points to 2.34% as compared to the 
same period of the prior year.

The Company's average interest earning assets for fiscal 2020 increased $951.3 million, or 18%, to $6.33 billion, 
from  $5.38  billion  during  2019.  The  increase  was  primarily  attributable  to  increases  in  average  cash  balances  of 
$1.11  billion,  average  loan  and  lease  balances  of  $233.4  million,  partially  offset  by  a  decrease  in  total  average 
investment securities of $389.6 million. The increase in average cash balances was due to the effects of the EIP 
program.  The  increase  in  the  Company's  average  loan  and  lease  balances  was  driven  by  an  increase  in  national 
lending  loans  of  $438.3  million,  partially  offset  by  a  reduction  $205.0  million  in  community  banking  loans.  The 
decrease  average  investments  was  driven  by  the  Company  continuing  to  utilize  sales  of  securities  and  cash  flow 
from its amortizing securities portfolio to fund loan growth.

The Company’s average balance of total deposits and interest-bearing liabilities increased $912.4 million, or 17%, to 
$6.23  billion  during  fiscal  2020,  from  $5.32  billion  during  2019.  This  increase  was  primarily  due  to  increases  in 
average noninterest-bearing deposits of $1.71 billion, partially offset by a decrease in average wholesale deposits of 
$690.2 million and a decrease in the average balance of total borrowings of $68.6 million. 

Overall, the Company’s cost of funds for all deposits and borrowings averaged 0.54% during fiscal 2020, compared 
to 1.16% during fiscal 2019. The cost of deposits was 0.39% during fiscal 2020, compared to 0.96% during fiscal 
2019.  This  decrease  was  primarily  due  to  a  decrease  in  overnight  borrowings  rates  as  well  as  an  increase  in  the 
average  balance  of  the  Company's  noninterest-bearing  deposits,  mainly  due  to  the  EIP  program  noted  above.  The 
Company believes that its growing, lower-cost deposit base gives it a distinct and significant competitive advantage, 
and  even  more  so  if  interest  rates  rise,  because  the  Company  anticipates  that  its  cost  of  funds  will  likely  remain 
relatively low, increasing less than at many other banks.

72

 
Provision for Loan and Lease Losses 
In  fiscal  2020,  the  Company  recorded  $64.8  million  in  provision  for  loan  and  lease  losses,  compared  to  $55.7 
million  in  fiscal  2019.  The  increase  in  provision  was  primarily  within  the  retained  community  bank,  commercial 
finance,  and  tax  services  portfolios,  partially  offset  by  a  decrease  in  the  consumer  finance  portfolio.  Provision 
increases  in  the  community  bank  and  commercial  finance  portfolios  were  primarily  attributable  to  movie  theater, 
hospitality,  and  small  ticket  equipment  finance  relationships  that  have  experienced  ongoing  stress  related  to  the 
COVID-19  pandemic.  Based  on  the  Company's  ongoing  assessment  of  the  COVID-19  pandemic,  the  Company 
recognized  an  additional  provision  for  loan  and  lease  losses  of  $26.4  million  during  the  fiscal  year  ended 
September  30,  2020.  The  Company  will  continue  to  assess  the  impact  to  their  customers  and  businesses  as  a 
result of COVID-19 and refine their estimate as more information becomes available. Additional provisions were also 
applied  to  loans  and  leases  that  received  short-term  payment  deferrals.  Also  see  Note  5  to  the  Consolidated 
Financial Statements included in this Annual Report on Form 10-K.

Noninterest Income 
Noninterest  income  increased  by  $17.2  million,  or  8%,  to  $239.8  million  for  fiscal  2020  from  $222.5  million  for 
fiscal 2019. This increase was largely due to the gain on sale of divestiture of $19.3 million related to the sale of 
the Community Bank division, as well as increases in other income of $4.7 million and rental income of $3.8 million. 
The increase in noninterest income was partially offset by a decrease in total tax product fee income of $6.0 million, 
a reduction in gain on sale of other of $3.4 million, a reduction in gain on sale of investments of $0.7 million, and a 
decrease in card fee income of $0.6 million.

Noninterest Expense 
Noninterest expense decreased by $14.1 million, or 4%, to $319.1 million for fiscal 2020 from $333.2 million for 
fiscal  2019.  This  decrease  in  noninterest  expense  was  largely  driven  by  a  decrease  in  compensation  expense  of 
$19.6 million, a decrease in impairment expense of $7.7 million, a decrease in intangible amortization expense of 
$6.7  million,  and  a  decrease  in  occupancy  and  equipment  expense  of  $1.1  million.  The  decrease  in  noninterest 
expense  was  partially  offset  by  increases  of  $8.7  million  in  other  expense,  $6.7  million  in  operating  depreciation 
expense, $3.5 million in legal and consulting expense, and $2.3 million in card processing expense.

Income Tax Expense 
The Company recorded an income tax expense of $5.7 million for fiscal 2020, resulting in an effective tax rate of 
4.9%,  compared  to  an  income  tax  benefit  of  $3.4  million  and  an  effective  tax  rate  of  (3.4)%,  in  fiscal  2019.  The 
recorded  income  tax  expense  during  the  period  was  primarily  due  to  a  reduction  in  investment  tax  credits  from 
originated  solar  leases  in  fiscal  year  2020  as  compared  to  the  fiscal  year  2019.  The  Company  originated  $77.8 
million in solar leases for the 2020 fiscal year, compared to $104.4 million during the 2019 fiscal year. Investment 
tax credits related to solar leases are recognized ratably based on income throughout each fiscal year. The timing 
and impact of future solar tax credits are expected to vary from period to period, and Meta intends to undertake only 
those tax credit opportunities that meet the Company's underwriting and return criteria.

Comparison of Operating Results for the Fiscal Years Ended
September 30, 2019, and September 30, 2018

General
The Company recorded net income of $97.0 million, or $2.49 per diluted share, for the fiscal year ended September 
30, 2019, compared to $51.6 million, or $1.67 per diluted share, for the fiscal year ended September 30, 2018, an 
increase of $45.4 million. Total revenue for fiscal 2019 was $486.8 million, compared to $315.1 million for fiscal 
2018,  an  increase  of  54%.  The  increase  in  net  income  and  revenue  was  primarily  due  to  the  improvement  in  net 
interest income, attributable to the loans and leases acquired through the Crestmark Acquisition in the fourth quarter 
of fiscal 2018, along with an enhanced interest-earning asset mix.

Net Interest Income 
Net interest income for fiscal 2019 increased by $133.7 million, or 102%, to $264.2 million from $130.5 million for 
the  prior  year.  NIM  increased  to  4.91%  in  fiscal  2019  as  compared  to  3.14%  in  fiscal  2018.  The  increase  in  net 
interest income was primarily due to an increase in interest income of 105% to $325.7 million from $158.5 million 
for the prior year. The increase in interest income was primarily due to an increase in the Company’s average earning 
assets of 29% to $5.38 billion during fiscal 2019 from $4.16 billion during 2018.

73

 
 
 
The  increase  in  average  earnings  assets  was  primarily  attributable  to  growth  in  the  Company's  average  loan  and 
lease  portfolio  of  $1.71  billion,  of  which  $1.54  billion  was  related  to  an  increase  in  National  Lending  loans  and 
leases and $171.3 million was related to Community Banking loans. This increase was partially offset by a decrease 
in  total  investment  securities  of  $532.9  million,  which  decreased  as  the  Company  continued  to  utilize  sales  of 
securities and cash flow from its amortizing securities portfolio to fund loan growth.

The  Company’s  average  balance  of  total  deposits  and  interest-bearing  liabilities  increased  $1.3  billion,  or  32%,  to 
$5.32  billion  during  fiscal  2019  from  $4.02  billion  during  2018.  This  increase  was  primarily  due  to  increases  in 
average  wholesale  deposits  of  $1.03  billion  and  average  noninterest-bearing  deposits  of  $230.1  million,  partially 
offset by a decrease in the average balance of total borrowings of $36.0 million.

Overall, the Company’s cost of funds for all deposits and borrowings averaged 1.16% during fiscal 2019, compared 
to 0.70% during fiscal 2018. This increase was primarily due to the interest-bearing time deposits acquired by the 
Company in connection with the Crestmark Acquisition in the fourth quarter of fiscal 2018. The Company's overall 
cost of deposits was 0.96% during fiscal 2019, compared to 0.43% during fiscal 2018.

Provision for Loan Losses 
In fiscal 2019, the Company recorded $55.7 million in provision for loan losses, compared to $29.4 million in fiscal 
2018. The increase in provision expense was primarily driven by loan and lease growth and increased net charge-offs 
within the commercial finance portfolio. During fiscal year 2019, the Company had net charge-offs of $24.9 million 
within its tax services portfolio, all of which were fully reserved for.

Non-Interest Income
Noninterest income increased by $38.0 million, or 21%, to $222.5 million for fiscal 2019 from $184.5 million for 
fiscal  2018,  primarily  attributable  to  a  full  year  of  business  conducted  by  the  Crestmark  division  following  the 
Crestmark Acquisition in August 2018. This increase was largely due to increases in rental income of $33.7 million, 
gain on sale of investments of $8.9 million, gain on sale of loans and leases of $4.9 million, deposits fees of $4.6 
million,  and  other  income  of  $4.5  million.  The  increase  in  noninterest  income  was  partially  offset  by  decreases  in 
card  fee  income  of  $14.5  million  and  total  tax  product  fee  income  of  $3.7  million.  The  increase  in  rental  income, 
gain  on  sale  of  loans,  and  other  income  was  largely  attributable  to  the  Crestmark  Acquisition.  The  increase  in 
deposit fee income was primarily related to the growth and transition of certain product fee income from card fees to 
deposit fees, attributable to the Company's payments division.

Non-Interest Expense 
Non-interest expense increased by $104.9 million, or 46%, to $333.2 million for fiscal 2019 from $228.2 million for 
fiscal  2018,  primarily  due  to  a  full  year  of  expenses  attributable  to  the  Crestmark  division.  This  increase  in 
noninterest  expense  was  largely  driven  by  an  increase  in  compensation  expense  of  $46.8  million  and  operating 
depreciation  expense  of  $20.8  million  when  compared  to  the  prior  year.  Also  contributing  to  the  increase  when 
comparing  fiscal  2019  to  2018,  were  increases  in  other  expense  of  $14.4  million,  impairment  expense  of  $9.6 
million, occupancy and equipment expense of $8.3 million and intangible amortization expense of $8.1 million. The 
increase in compensation and benefits was primarily due to the addition of Crestmark division employees and new 
hires  in  the  second  half  of  fiscal  2018  in  support  of  Meta's  National  Lending  and  other  business  initiatives.  The 
increase  in  operating  depreciation  expense  was  attributable  to  the  Crestmark  division.  The  impairment  expense 
included $9.5 million related to the DC Solar relationship.

Income Tax Expense 
The  Company  recorded  an  income  tax  benefit  of  $3.4  million  for  fiscal  2019,  resulting  in  an  effective  tax  rate  of 
(3.4)%, compared to an income tax expense of $5.1 million and an effective tax rate of 9.0%, in fiscal 2018. Despite 
the increase in earnings, the Company recorded less income tax expense than the prior year due to multiple factors. 
Fiscal year 2018 included a $4.6 million income tax benefit recognized by the Company as a result of amending a 
historical tax return of Crestmark Bancorp, Inc. The Company also recognized an investment tax credit in fiscal 2019, 
which  reduced  the  Company's  income  tax  expense  by  $27.1  million  compared  to  $4.0  million  in  fiscal  2018, 
reflecting the generation of investment tax credits under the Company's initiatives in the renewable energy sector. 
Another  factor  that  contributed  to  the  reduction  in  both  the  income  tax  expense  and  effective  tax  rate  were  the 
provisions of the Tax Cuts and Jobs Act (the "Tax Act"), which lowered Meta's statutory rate from 24.53% in fiscal 
2018 to 21% in fiscal 2019.

74

Asset Quality

At  September  30,  2020,  non-performing  assets,  consisting  of  non-accruing  loans  and  leases,  accruing  loans  and 
leases  delinquent  90  days  or  more,  foreclosed  real  estate,  repossessed  property,  and  non-performing  operating 
leases,  totaled  $48.0  million,  or  0.79%  of  total  assets,  compared  to  $56.5  million,  or  0.91%  of  total  assets,  at 
September  30,  2019.  The  decrease  in  NPAs  was  primarily  attributable  to  a  reduction  of  foreclosed  real  estate, 
partially offset by an increase in the commercial finance portfolio. As of September 30, 2020, the Company had non-
accruing  loans  and  leases  totaling  $24.0  million  and  foreclosed  and  repossessed  assets  of  approximately  $10.0 
million, or 0.2% of total assets.

During the fiscal 2020 first quarter, the Company disposed of assets related to a previously disclosed Community 
Bank agricultural relationship that were held in other real estate owned (“OREO”), which represented 46 basis points 
of nonperforming assets as of September 30, 2019.

The Company maintains an allowance for loan and lease losses because it is probable that some loans and leases 
may  not  be  repaid  in  full.  At  September  30,  2020,  the  Company  had  an  allowance  for  loan  and  lease  losses  of 
$56.2  million  as  compared  to  $29.1  million  at  September  30,  2019.  The  increase  was  driven  by  a  $15.3  million 
increase in the commercial finance portfolio and a $14.2 million increase in the retained community bank portfolio, 
partially offset by a $2.5 million decrease in the consumer finance portfolio.

The following table presents the Company's allowance for loan and lease losses as a percentage of its total loans 
and leases.

September 30, 
2020

June 30, 2020

March 31, 2020

December 31, 
2019

September 30, 
2019

As of the Period Ended

Commercial finance

Consumer finance

Tax services

Warehouse finance

National Lending

Community Banking

Total loans and leases

 1.30 %

 1.64 %

 0.06 %

 0.10 %

 1.20 %

 4.59 %

 1.70 %

 1.36 %

 1.75 %

 59.67 %

 0.10 %

 1.68 %

 2.55 %

 1.88 %

 1.28 %

 1.74 %

 22.22 %

 0.10 %

 1.92 %

 1.49 %

 1.81 %

 0.80 %

 2.22 %

 1.62 %

 0.10 %

 0.90 %

 0.68 %

 0.84 %

 0.76 %

 2.30 %

 — %

 0.10 %

 0.86 %

 0.68 %

 0.80 %

Allowance  for  loan  and  lease  losses  as  a  percentage  of  the  total  loan  and  lease  portfolio  was  1.70%  at 
September  30,  2020,  compared  to  0.80%  at  September  30,  2019.  This  increase  was  primarily  due  to  the 
Company's continued assessment of the risks associated with the ongoing COVID-19 pandemic. The increase in the 
total  Company  coverage  ratio  was  due  to  increases  to  the  coverage  ratio  within  the  retained  community  bank 
portfolio  and  the  commercial  finance  portfolio  due  to  identified  risks  impacting  its  movie  theater,  hospitality,  and 
small ticket equipment finance relationships stemming from the ongoing COVID-19 pandemic. 

The ultimate impact of the COVID-19 pandemic on the Company's loan and lease portfolio is difficult to predict due 
to the unprecedented uncertainty. Due to this uncertainty, management has performed an evaluation of the loan and 
lease  portfolio  in  order  to  assess  the  impact  on  repayment  sources  and  underlying  collateral  that  could  result  in 
additional losses. The framework for the analysis was based on the Company's then-current allowance for loan and 
lease losses ("ALLL") methodology with additional considerations. From this impact assessment, additional reserve 
levels were estimated by increasing qualitative factors. The additional reserves were estimated for loans that were 
granted short-term payment deferrals related to financial stress stemming from the COVID-19 pandemic along with 
other loans within certain high risk industries. Loans within these high risk industries include the Community Bank's, 
movie theater and hospitality loans as well as the Company's small ticket equipment finance relationships within its 
commercial finance portfolio.

Based  on  the  Company's  ongoing  assessment  of  the  COVID-19  pandemic,  the  Company  recognized  an  additional 
provision for loan and lease losses of $26.4 million during the year ended September 30, 2020. The Company will 
continue to assess the impact to their customers and businesses as a result of COVID-19 and refine their estimate 
as more information becomes available.

75

 
When adding the $2.8 million balance of the credit mark to the allowance for loan and lease losses, the commercial 
finance coverage ratio increases to 1.41% and the total loans and leases coverage ratio increases to 1.77%, as of 
September  30,  2020.  Within  commercial  finance,  the  coverage  ratio  on  Crestmark  division  loans  and  leases  was 
1.42%  at  September  30,  2020,  as  compared  to  0.88%  at  September  30,  2019,  and  the  coverage  ratio  on  the 
insurance premium finance portfolio over those same periods were 0.63% and 0.28%, respectively.

During fiscal year 2020, the Company had net charge-offs of $37.7 million, of which $22.0 million were related to 
the tax services portfolio. The charge-offs within the tax services portfolio were fully reserved for.

Management closely monitors economic developments both regionally and nationwide, and considers these factors 
when assessing the appropriateness of its allowance for loan and lease losses. The Company continued to assess 
each of its loan and lease portfolios during the fiscal fourth quarter and increased its allowance for loan and lease 
losses as a percentage of total loans and leases in the community bank and commercial finance portfolios primarily 
as  a  result  of  the  ongoing  COVID-19  pandemic,  as  noted  above.  Tax  services  coverage  rates  were  driven  only  by 
typical seasonal activity and are not expected to be materially impacted by COVID-19 as the tax lending season is 
now complete. The Company expects to continue to diligently monitor the allowance for loan and lease losses and 
adjust as necessary in future periods to maintain an appropriate and supportable level.

Management  believes  that,  based  on  a  detailed  review  of  the  loan  and  lease  portfolio,  historic  loan  and  lease 
losses,  current  economic  conditions,  the  size  of  the  loan  and  lease  portfolio  and  other  factors,  the  level  of  the 
allowance  for  loan  and  lease  losses  at  September  30,  2020  reflected  an  appropriate  allowance  against  probable 
incurred losses from the lending portfolio. Although the Company maintains its allowance for loan and lease losses 
at  a  level  it  considers  to  be  appropriate,  investors  and  others  are  cautioned  that  there  can  be  no  assurance  that 
future losses will not exceed estimated amounts, or that additional provisions for loan and lease losses will not be 
required in future periods. In addition, the Company’s determination of the allowance for loan and lease losses is 
subject to review by the OCC, which can require the establishment of additional general or specific allowances.

Management’s  periodic  review  of  the  allowance  for  loan  and  lease  losses  is  based  on  various  subjective  and 
objective factors, including the Company’s past loss experience, known and inherent risks in the portfolio, adverse 
situations that may affect the borrower’s ability to repay, the estimated value of any underlying collateral and current 
economic  conditions.  While  management  may  allocate  portions  of  the  allowance  for  specifically  identified  problem 
loan and lease situations, the majority of the allowance is based on both subjective and objective factors related to 
the  overall  loan  and  lease  portfolio  and  is  available  for  any  loan  and  lease  charge-offs  that  may  occur.  As  stated 
previously, there can be no assurance future losses will not exceed estimated amounts, or that additional provisions 
for loan and lease losses will not be required in future periods. In addition, the Bank is subject to review by the OCC, 
which has the authority to require management to make changes to the allowance for loan and lease losses, and the 
Company is subject to similar review by the Federal Reserve. In determining the allowance for loan and lease losses, 
the Company specifically identifies loans and leases it considers as having potential collectability problems. Based 
on criteria established by ASC 310, Receivables, some of these loans and leases are considered to be “impaired” 
while others are not considered to be impaired, but possess weaknesses that the Company believes merit additional 
analysis in establishing the allowance for loan and lease losses. All other loans and leases are evaluated by applying 
estimated loss ratios to various pools of loans and leases. The Company then analyzes other applicable qualitative 
factors (such as economic conditions) in determining the aggregate amount of the allowance needed.

At September 30, 2020, $5.1 million of the allowance for loan and lease losses was allocated to impaired loans and 
leases.  See  Note  5  of  the  “Notes  to  Consolidated  Financial  Statements,”  which  is  included  in  Part  II,  Item  8 
“Financial  Statements  and  Supplementary  Data”  of  this  Annual  Report  on  Form  10-K.  $3.8  million  of  the  total 
allowance was allocated to other identified problem loans and loan relationships, representing 1.2% of the related 
loan and lease balances, and $47.3 million of the total allowance, representing 1.6% of the related loan and lease 
balances,  was  allocated  to  the  remaining  overall  loan  and  lease  portfolio  based  on  historical  loss  experience  and 
qualitative factors. At September 30, 2019, $1.9 million of the allowance for loan and lease losses was allocated to 
impaired  loans  and  leases.  $2.6  million  of  the  total  allowance  was  allocated  to  other  identified  problem  loan  and 
lease situations or 1.8% of related loan and lease balances, and $24.6 million of the total allowance, representing 
0.7%,  was  allocated  against  losses  from  the  overall  loan  and  leases  portfolio  based  on  historical  loss  experience 
and qualitative factors.

The Company maintains an internal loan and lease review and classification process which involves multiple officers 
of  the  Company  and  is  designed  to  assess  the  general  quality  of  credit  underwriting  and  to  promote  early 
identification of potential problem loans and leases. All loan officers are charged with the responsibility of risk rating 
all  loans  and  leases  in  their  portfolios  and  updating  the  ratings,  positively  or  negatively,  on  an  ongoing  basis  as 
conditions warrant. 

76

The level of potential problem loans and leases is another predominant factor in determining the relative level of risk 
in  the  loan  and  lease  portfolio  and  in  determining  the  appropriate  level  of  the  allowance  for  loan  and  lease 
losses. Potential problem loans and leases are generally defined by management to include loans and leases rated 
as  substandard  by  management  that  are  not  considered  impaired  (i.e.,  non-accrual  loans  and  leases  and  accruing 
troubled  debt  restructurings),  but  there  are  circumstances  that  create  doubt  as  to  the  ability  of  the  borrower  to 
comply  with  repayment  terms.  The  decision  of  management  to  include  performing  loans  and  leases  in  potential 
problem  loans  and  leases  does  not  necessarily  mean  that  the  Company  expects  losses  to  occur,  but  that 
management recognizes a higher degree of risk associated with these loans and leases. The loans and leases that 
have been reported as potential problem loans and leases are predominantly commercial loans and leases covering 
a diverse range of businesses and real estate property types. At September 30, 2020, potential problem loans and 
leases totaled $67.9 million compared to $41.2 million at September 30, 2019. 

Liquidity and Capital Resources

The Company’s primary sources of funds are deposits, derived principally through its payments division, principal and 
interest  payments  on  loans  and  leases  and  MBS,  and  maturing  investment  securities.  In  addition,  the  Company 
utilizes  wholesale  deposit  sources  to  provide  temporary  funding  when  necessary  or  when  favorable  terms  are 
available. While scheduled loan repayments and maturing investments are relatively predictable, deposit flows and 
early loan repayments are influenced by the level of interest rates, general economic conditions and competition. The 
Company uses its capital resources principally to meet ongoing commitments to fund maturing certificates of deposit 
and loan commitments, to maintain liquidity, and to meet operating expenses.

The low-cost checking deposits generated through the Company's payments division may carry a greater degree of 
concentration risk than traditional consumer checking deposits but, based on experience, the Company believes that 
Payments‑generated  deposits  are  a  stable  source  of  funding.  To  date,  the  Company  has  not  experienced  any 
material  net  outflows  related  to  Payments-generated  deposits,  though  no  assurance  can  be  given  that  this  will 
continue to be the case.

The  Bank  is  required  by  regulation  to  maintain  sufficient  liquidity  to  assure  its  safe  and  sound  operation.  In  the 
opinion of management, the Bank is in compliance with this requirement.

Liquidity management is both a daily and long-term function of the Company’s management strategy. The Company 
adjusts its investments in liquid assets based upon management’s assessment of (i) expected loan demand, (ii) the 
projected availability of purchased loan products, (iii) expected deposit flows, (iv) yields available on interest-bearing 
deposits  and  (v)  the  objectives  of  its  asset/liability  management  program.  Excess  liquidity  is  generally  invested  in 
interest-earning  overnight  deposits  and  other  short-term  government  agency  or  instrumentality  obligations.  If  the 
Company requires funds beyond its ability to generate them internally, it has additional borrowing capacity with the 
FHLB and other wholesale funding sources. The Company is not aware of any facts that would be reasonably likely to 
have a material adverse impact on the Company’s liquidity or its ability to borrow additional funds.

The  primary  investing  activities  of  the  Company  are  the  origination  of  loans  and  leases,  the  acquisitions  of 
companies and the purchase of securities. During the fiscal years ended September 30, 2020, 2019 and 2018, the 
Company  originated  loans  and  leases  totaling  $9.79  billion,  $10.97  billion  and  $4.39  billion,  respectively. 
Purchases  of  loans  and  leases  totaled  $151.4  million,  $278.1  million,  and  $165.7  million  during  the  fiscal  years 
ended September 30, 2020, 2019 and 2017. During the fiscal years ended September 30, 2020, 2019 and 2018, 
the  Company  purchased  MBS  and  other  securities  in  the  amount  of  $297.8  million,  $653.2  million  and  $849.5 
million, respectively. Of these purchases, there were no securities designated as held to maturity in fiscal 2020 and 
fiscal 2019 and $0.9 million designated as held to maturity in fiscal 2018.

At September 30, 2020, the Company had unfunded loan and lease commitments of $1.22 billion. See Note 19 to 
the  “Notes  to  Consolidated  Financial  Statements,”  which  is  included  in  Part  II,  Item  8  “Financial  Statements  and 
Supplementary Data” of this Annual Report on Form 10-K. Certificates of deposit scheduled to mature in one year or 
less  at  September  30,  2020  totaled  $248.0  million,  of  which  $230.6  million  were  wholesale  time  deposits  and 
$17.4  million  were  non-wholesale  time  deposits.  Management  believes  that  loan  repayment  and  other  sources  of 
funds will be adequate to meet the Company’s foreseeable short- and long-term liquidity needs.

77

 
 
 
The following table summarizes the Company’s significant contractual obligations at September 30, 2020.

Contractual Obligations

(Dollars in Thousands)

Time deposits

Long-term borrowings

Operating leases

Total

Total

Less than 1 
year

1 to 3 years

3 to 5 years

More than 5 
years

$ 

20,223  $ 

17,409  $ 

2,814  $ 

—  $ 

98,224 

31,348 

5,441 

3,742 

23,387 

4,589 

6,278 

— 

726 

5,563 

— 

— 

87,468 

15,765 

$  403,744  $  257,154  $ 

37,068  $ 

6,289  $  103,233 

Wholesale time deposits

253,949 

230,562 

During July 2001, the Company’s unconsolidated trust subsidiary, First Midwest Financial Capital Trust I, sold $10.3 
million in floating-rate cumulative preferred securities. Proceeds from the sale were used to purchase trust preferred 
securities  of  the  Company,  which  mature  in  2031,  and  are  redeemable  at  any  time  after  five  years.  The  capital 
securities  are  required  to  be  redeemed  on  July  25,  2031;  however,  the  Company  has  the  option  to  redeem  them 
earlier.

In 2016, the Company completed a public offering of $75.0 million of its 5.75% fixed-to-floating rate subordinated 
debentures due August 15, 2026. The debentures can be redeemed in whole or in part at par by the Company on 
any interest payment date on or after August 15, 2021, with regulatory approval.  

Through the Crestmark Acquisition, consummated in the fourth quarter of fiscal 2018, the Company acquired $3.4 
million in floating rate capital securities due to Crestmark Capital Trust I, a 100%-owned nonconsolidated subsidiary 
of the company. The subordinated debentures bear interest at LIBOR plus 3.00%, have a stated maturity of 30 years 
and  are  redeemable  by  the  Company  at  par,  with  regulatory  approval.  See  Note  10  to  the  “Notes  to  Consolidated 
Financial Statements,” which is included in Part II, Item 8 “Financial Statements and Supplementary Data” of this 
Annual Report on Form 10-K.

The  Company  and  the  Bank  met  regulatory  requirements  for  classification  as  well-capitalized  institutions  at 
September  30,  2020.  Based  on  current  and  expected  continued  profitability  and  subject  to  continued  access  to 
capital markets, management believes that the Company and the Bank will continue to meet the capital conservation 
buffer of 2.5% in addition to required minimum capital ratios. See Note 18 to the “Notes to Consolidated Financial 
Statements,”  which  is  included  in  Part  II,  Item  8  “Financial  Statements  and  Supplementary  Data”  of  this  Annual 
Report on Form 10-K.

The  payment  of  dividends  and  repurchase  of  shares  have  the  effect  of  reducing  stockholders’  equity.  Prior  to 
authorizing such transactions, the Board of Directors considers the effect the dividend or repurchase of shares would 
have on liquidity and regulatory capital ratios.

The Board of Directors approved a minimum management target, reflected in its capital plan, for the Bank to stay at 
or above an 8% Tier 1 capital to adjusted total assets ratio during fiscal 2018. 

Management  and  the  Board  of  Directors  are  also  mindful  of  new  capital  rules  that  will  increase  bank  and  holding 
company capital requirements and liquidity requirements. No assurance can be given that our regulators will consider 
our liquidity level, or our capital level, though substantially in excess of current rules pursuant to which the Company 
and the Bank are considered “well-capitalized,” to be sufficiently high in the future. 

Off-Balance Sheet Financing Arrangements

For discussion of the Company’s off-balance sheet financing arrangements, see Note 19 of “Notes to Consolidated 
Financial Statements,” which is included in Part II, Item 8 “Financial Statements and Supplementary Data” of this 
Annual Report on Form 10-K. Depending on the extent to which the commitments or contingencies described in Note 
19 occur, the effect on the Company’s capital and net income could be significant.

78

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Impact of Inflation and Changing Prices

The Consolidated Financial Statements and Notes thereto presented in this Annual Report on Form 10-K have been 
prepared  in  accordance  with  GAAP,  which  require  the  measurement  of  financial  position  and  operating  results  in 
terms of historical dollars without considering the change in the relative purchasing power of money over time due to 
inflation. The primary impact of inflation is reflected in the increased cost of the Company’s operations. Unlike most 
industrial  companies,  virtually  all  the  assets  and  liabilities  of  the  Company  are  monetary  in  nature.  As  a  result, 
interest rates generally have a more significant impact on a financial institution’s performance than do the effects of 
general levels of inflation. Interest rates do not necessarily move in the same direction, or to the same extent, as 
the  prices  of  goods  and  services.  There  have  not  been  any  material  effects  on  Meta's  business  due  to  inflation 
during any of the last three fiscal years.

Impact of New Accounting Standards

See  Note  1  to  the  Consolidated  Financial  Statements  for  information  regarding  recently  issued  accounting 
pronouncements. 

Critical Accounting Policies

The  Company’s  financial  statements  are  prepared  in  accordance  with  GAAP.  The  financial  information  contained 
within these financial statements is, to a significant extent, based on approximate measures of the financial effects 
of transactions and events that have already occurred. Management has identified the policies described below as 
Critical  Accounting  Policies.  These  policies  involve  complex  and  subjective  decisions  and  assessments.  Some  of 
these estimates may be uncertain at the time they are made, could change from period to period, and could have a 
material impact on the financial statements. 

Allowance for Loan and Lease Losses
The Company’s allowance for loan and lease losses methodology incorporates a variety of risk considerations, both 
quantitative  and  qualitative,  in  establishing  an  allowance  for  loan  and  lease  losses  that  management  believes  is 
appropriate  at  each  reporting  date.  Quantitative  factors  include  the  Company’s  historical  loss  experience, 
delinquency  and  charge-off  trends,  collateral  values,  changes  in  non-performing  loans  and  leases  and  other 
factors.  Quantitative  factors  also  incorporate  known  information  about  individual  loans  and  leases,  including 
borrowers’  sensitivity  to  interest  rate  movements.  Qualitative  factors  include  the  general  economic  environment  in 
the  Company’s  markets,  including  economic  conditions  throughout  the  Midwest  and,  in  particular,  the  state  of 
certain industries. Size and complexity of individual credits in relation to loan and lease structure, existing loan and 
lease  policies  and  pace  of  portfolio  growth  are  other  qualitative  factors  that  are  considered  in  the 
methodology.  Although  management  believes  the  levels  of  the  allowance  as  of  both  September  30,  2020  and 
September 30, 2019 were adequate to absorb probable incurred losses inherent in the loan and lease portfolio, a 
decline in local economic conditions or other factors could result in increasing losses.

Goodwill and Identifiable Intangible Assets
The  Company  accounts  for  business  combinations  under  the  acquisition  method  of  accounting  in  accordance  with 
ASC  805,  Business  Combinations.  Under  the  acquisition  method,  the  Company  records  assets  acquired,  including 
identifiable intangible assets, liabilities assumed, and any non-controlling interest in the acquired business at their 
fair  values  as  of  the  acquisition  date.  Any  acquisition-related  transaction  costs  are  expensed  in  the  period 
incurred.  Results  of  operations  of  the  acquired  entity  are  included  in  the  Consolidated  Statements  of  Operations 
from  the  date  of  acquisition.  Any  measurement-period  adjustments  are  recorded  in  the  period  the  adjustment  is 
identified.

The excess of consideration paid over the fair value of the net assets acquired is recorded as goodwill. Determining 
the fair value of assets acquired, including identifiable intangible assets, liabilities assumed, and any non-controlling 
interest often requires the use of significant estimates and assumptions. This may involve estimates based on third-
party  valuations,  such  as  appraisals,  or  internal  valuations  based  on  discounted  cash  flow  analyses  or  other 
valuation  techniques  such  as  estimates  of  attrition,  inflation,  asset  growth  rates,  discount  rates,  multiples  of 
earnings or other relevant factors. In addition, the determination of the useful lives over which an intangible asset 
will be amortized is subjective. See Note 10. Goodwill and Intangibles to the Consolidated Financial Statements for 
further information.

79

 
 
 
 
Item 7A.  Quantitative and Qualitative Disclosures About Market Risk

As  stated  above,  the  Company  derives  a  portion  of  its  income  from  the  excess  of  interest  collected  over  interest 
paid.  The  rates  of  interest  the  Company  earns  on  assets  and  pays  on  liabilities  generally  are  established 
contractually  for  a  period  of  time.  Market  interest  rates  change  over  time.  Accordingly,  the  Company’s  results  of 
operations, like those of most financial institutions, are impacted by changes in interest rates and the interest rate 
sensitivity of its assets and liabilities. The risk associated with changes in interest rates and the Company’s ability 
to adapt to these changes is known as interest rate risk and is the Company’s only significant “market” risk.

The  Company  monitors  and  measures  its  exposure  to  changes  in  interest  rates  in  order  to  comply  with  applicable 
government regulations and risk policies established by the Board of Directors, and in order to preserve stockholder 
value. In monitoring interest rate risk, the Company analyzes assets and liabilities based on characteristics including 
size, coupon rate, repricing frequency, maturity date and likelihood of prepayment.

The Company’s primary objective for its investment portfolio is to provide a source of liquidity for the Company. In 
addition, the investment portfolio may be used in the management of the Company’s interest rate risk profile. The 
investment policy generally calls for funds to be invested among various categories of security types and maturities 
based  upon  the  Company’s  need  for  liquidity,  desire  to  achieve  a  proper  balance  between  minimizing  risk  while 
maximizing  yield,  the  need  to  provide  collateral  for  borrowings  and  to  fulfill  the  Company’s  asset/liability 
management goals.

The  Company’s  cost  of  funds  responds  to  changes  in  interest  rates  due  to  the  relatively  short-term  nature  of  its 
wholesale deposit portfolio, and due to the relatively short-term nature of its borrowed funds. The Company believes 
that its growing portfolio of longer duration, low-cost deposits generated from its payments division provides a stable 
and  profitable  funding  vehicle,  but  also  subjects  the  Company  to  greater  risk  in  a  falling  interest  rate  environment 
than it would otherwise have without this portfolio. This risk is due to the fact that, while asset yields may decrease 
in a falling interest rate environment, the Company cannot significantly reduce interest costs associated with these 
deposits, which thereby compresses the Company’s NIM.

The Board of Directors and relevant government regulations establish limits on the level of acceptable interest rate 
risk at the Company, to which management adheres. There can be no assurance, however, that, in the event of an 
adverse change in interest rates, the Company’s efforts to limit interest rate risk will be successful. 

Interest Rate Risk (“IRR”)

Overview
The Company actively manages interest rate risk, as changes in market interest rates can have a significant impact 
on  reported  earnings.  The  Company's  interest  rate  risk  analysis  is  designed  to  compare  income  and  economic 
valuation  simulations  in  market  scenarios  designed  to  alter  the  direction,  magnitude  and  speed  of  interest  rate 
changes,  as  well  as  the  slope  of  the  yield  curve.  The  Company  does  not  currently  engage  in  trading  activities  to 
control interest rate risk although it may do so in the future, if deemed necessary, to help manage interest rate risk.

Earnings at risk and economic value analysis 
As a continuing part of its financial strategy, the Bank considers methods of managing an asset/liability mismatch 
consistent with maintaining acceptable levels of net interest income. In order to monitor interest rate risk, the Board 
of  Directors  has  created  an  Asset/Liability  Committee  whose  principal  responsibilities  are  to  assess  the  Bank’s 
asset/liability  mix  and  implement  strategies  that  will  enhance  income  while  managing  the  Bank’s  vulnerability  to 
changes in interest rates.

80

 
 
 
The  Company  uses  two  approaches  to  model  interest  rate  risk:  Earnings  at  Risk  (“EAR  analysis”)  and  Economic 
Value  of  Equity  (“EVE  analysis”).  Under  EAR  analysis,  net  interest  income  is  calculated  for  each  interest  rate 
scenario  to  the  net  interest  income  forecast  in  the  base  case.  EAR  analysis  measures  the  sensitivity  of  interest-
sensitive earnings over a one-year minimum time horizon. The results are affected by projected rates, prepayments, 
caps  and  floors.  Management  exercises  its  best  judgment  in  making  assumptions  regarding  events  that 
management can influence, such as non-contractual deposit re-pricing, as well as events outside of management's 
control, such as customer behavior on loan and deposit activity and the effect that competition has on both lending 
and deposit pricing. These assumptions are subjective and, as a result, net interest income simulation results will 
differ  from  actual  results  due  to  the  timing,  magnitude  and  frequency  of  interest  rate  changes,  changes  in  market 
conditions,  customer  behavior  and  management  strategies,  among  other  factors.  The  Company  performs  various 
sensitivity  analyses  on  assumptions  of  deposit  attrition  and  deposit  re-pricing,  as  well  as  market-implied  forward 
rates  and  various  likely  and  extreme  interest  rate  scenarios,  including  rapid  and  gradual  interest  rate  ramps,  rate 
shocks and yield curve twists.

The  EAR  analysis  used  in  the  following  table  reflects  the  required  analysis  used  no  less  than  quarterly  by 
management. It models -200, -100, +100, +200, +300 and +400 basis point parallel shifts in market interest rates 
over the next one-year period. Due to the current low level of interest rates, only a ‑100 basis point parallel shift is 
represented.

The  Company  was  within  Board  approved  policy  limits  for  all  interest  rate  scenarios  using  the  snapshot  as  of 
September 30, 2020. The tables below show the results of the scenarios as of September 30, 2020 and 2019:

Net Sensitive Earnings at Risk

Balances as of September 30, 2020

Change in Interest Income/Expense
for a given change in interest rates

Over / (Under) Base Case Parallel Shift

(Dollars in Thousands)
Total Interest-Sensitive 
Income
Total Interest-Sensitive 
Expense
Net Interest-Sensitive 
Income

Percentage Change 
from Base

Board Policy Limits

Book Value

-200(1)

-100

Base

100

200

300

400

  5,273,791 

— 

 246,070 

 251,977 

 275,320 

 298,406 

 322,340 

 346,057 

633,326 

— 

  1,868 

  2,337 

  5,433 

  8,542 

  11,666 

  14,802 

— 

 244,202 

 249,640 

 269,887 

 289,864 

 310,674 

 331,255 

 — %

 — %

 -2.2 %

 -8.0 %

 — %

 — %

 8.1 %

 -8.0 %

 16.1 %

 -10.0 %

 24.4 %

 -15.0 %

 32.7 %

 -20.0 %

(1) A -200 basis point parallel shift was not analyzed by the Company at September 30, 2020.

Net Sensitive Earnings at Risk

Balances as of September 30, 2019

Change in Interest Income/Expense
for a given change in interest rates

Over / (Under) Base Case Parallel Shift

(Dollars in Thousands)
Total Interest-Sensitive 
Income
Total Interest-Sensitive 
Expense
Net Interest-Sensitive 
Income

Percentage Change 
from Base

Board Policy Limits

Book Value

-200

-100

Base

100

200

300

400

  5,110,297 

 255,078 

 273,295 

 295,093 

 317,174 

 338,529 

 359,365 

 380,099 

  2,753,548 

  17,614 

  33,696 

  50,985 

  67,906 

  84,636 

 101,369 

 118,102 

 237,464 

 239,599 

 244,108 

 249,268 

 253,893 

 257,996 

 261,997 

 -2.7 %

 -12.0 %

 -1.8 %

 -8.0 %

 — %

 — %

 2.1 %

 -8.0 %

 4.0 %

 5.7 %

 7.3 %

 -10.0 %

 -15.0 %

 -20.0 %

The EAR analysis reported at September 30, 2020 shows that Total Interest Sensitive Income will change more 
rapidly than Total Interest Sensitive Expense over the next year.

81

 
 
 
 
 
 
IRR is a snapshot in time. The Company’s business and deposits are predictably cyclical on a weekly, monthly and 
yearly basis. The Company’s static IRR results could vary depending on which day of the week and timing in relation 
to certain payrolls, as well as time of the month in regard to early funding of certain programs, when this snapshot is 
taken. The Company’s overnight federal funds purchased fluctuates on a predictable daily and monthly basis due to 
fluctuations in a portion of its noninterest-bearing deposit base, primarily related to payroll processing and timing of 
when certain programs are prefunded and when the funds are received. 

The Company believes that its growing portfolio of noninterest-bearing deposits provides a stable and profitable 
funding vehicle and a significant competitive advantage in a rising interest rate environment as the Company’s cost 
of funds will likely remain relatively low, with less of an increase in the cost of funds expected relative to many other 
banks. 

Under EVE analysis, the economic value of financial assets, liabilities and off-balance sheet instruments is derived 
under  each  rate  scenario.  The  economic  value  of  equity  is  calculated  as  the  difference  between  the  estimated 
market value of assets and liabilities, net of the impact of off-balance sheet instruments.

The  EVE  analysis  used  in  the  following  table  reflects  the  required  analysis  used  no  less  than  quarterly  by 
management.  It  models  immediate  -200,  -100,  +100,  +200,  300  and  +400  basis  point  parallel  shifts  in  market 
interest rates. Due to the current low level of interest rates, only a -100 basis point parallel shift is represented.

The Company was within Board policy limits for all scenarios. The tables below show the results of the scenario as of 
September 30, 2020 and 2019:

Economic Value Sensitivity

Balances as of September 30, 2020

Standard (Parallel Shift)

Economic Value of Equity at Risk%

Percentage Change from Base
Board Policy Limits

 — %
 — %

 -9.4 %
 -10.0 %

 9.2 %
 -10.0 %

 15.7 %
 -20.0 %

 20.6 %
 -25.0 %

 24.8 %
 -35.0 %

-200(1)

-100

100

200

300

400

(1) A -200 basis point parallel shift was not analyzed by the Company at September 30, 2020.

Balances as of September 30, 2019

Percentage Change from Base
Board Policy Limits

Standard (Parallel Shift)

Economic Value of Equity at Risk%

-200

-100

100

200

300

400

 -9.2 %
 -20.0 %

 -4.0 %
 -10.0 %

 1.9 %
 -10.0 %

 2.1 %
 -20.0 %

 1.6 %
 -25.0 %

 0.9 %
 -35.0 %

The  EVE  at  risk  reported  at  September  30,  2020  shows  that  the  economic  value  of  equity  position  will  be  more 
sensitive to changes in interest rates than the prior period due to the large amount of non-interest bearing funding 
compared with the prior period.

82

 
 
 
 
Item 8.   

Financial Statements and Supplementary Data

Reports of Independent Registered Public Accounting Firm

Table of Contents

Consolidated Financial Statements

Statements of Financial Condition

Statements of Operations

Statements of Comprehensive Income

Statements of Changes in Stockholders’ Equity

Statements of Cash Flows

Notes to Consolidated Financial Statements

83

 
 
Report of Independent Registered Public Accounting Firm

Stockholders and the Board of Directors of Meta Financial Group, Inc.
Sioux Falls, South Dakota

Opinion on the Financial Statements

We have audited the accompanying consolidated statement of financial condition of Meta Financial Group, Inc. and 
Subsidiaries  (the  "Company")  as  of  September  30,  2020  and  2019,  the  related  consolidated  statements  of 
operations, comprehensive income, changes in stockholders’ equity, and cash flows for the years ended September 
30, 2020 and 2019, and the related notes (collectively referred to as the "financial statements").  In our opinion, 
the  financial  statements  present  fairly,  in  all  material  respects,  the  financial  position  of  the  Company  as  of 
September 30, 2020 and 2019, and the results of its operations and its cash flows for the years ended September 
30, 2020 and 2019, in conformity with accounting principles generally accepted in the United States of America.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United 
States)  (“PCAOB”),  the  Company’s  internal  control  over  financial  reporting  as  of  September  30,  2020,  based  on 
criteria  established  in  Internal  Control  –  Integrated  Framework:  (2013)  issued  by  the  Committee  of  Sponsoring 
Organizations  of  the  Treadway  Commission  (COSO)  and  our  report  dated  November  30,  2020  expressed  an 
unqualified opinion.

Basis for Opinion

These financial statements are the responsibility of the Company's management. Our responsibility is to express an 
opinion on the Company's financial statements based on our audit. We are a public accounting firm registered with 
the  PCAOB  and  are  required  to  be  independent  with  respect  to  the  Company  in  accordance  with  the  U.S.  federal 
securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.  

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and 
perform  the  audit  to  obtain  reasonable  assurance  about  whether  the  financial  statements  are  free  of  material 
misstatement,  whether  due  to  error  or  fraud.  Our  audit  included  performing  procedures  to  assess  the  risks  of 
material  misstatement  of  the  financial  statements,  whether  due  to  error  or  fraud,  and  performing  procedures  that 
respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and 
disclosures  in  the  financial  statements.  Our  audit  also  included  evaluating  the  accounting  principles  used  and 
significant  estimates  made  by  management,  as  well  as  evaluating  the  overall  presentation  of  the  financial 
statements. We believe that our audit provides a reasonable basis for our opinion.

Critical Audit Matters

The  critical  audit  matters  communicated  below  are  matters  arising  from  the  current  period  audit  of  the  financial 
statements that were communicated or required to be communicated to the audit committee and that: (1) relate to 
accounts  or  disclosures  that  are  material  to  the  financial  statements  and  (2)  involved  our  especially  challenging, 
subjective, or complex judgments.  The communication of critical audit matters does not alter in any way our opinion 
on the financial statements, taken as a whole, and we are not, by communicating the critical audit matters below, 
providing separate opinions on the critical audit matters or on the accounts or disclosures to which they relate.

Critical Audit Matter

The  critical  audit  matter  communicated  below  is  a  matter  arising  from  the  current  period  audit  of  the  financial 
statements that was communicated or required to be communicated to the audit committee and that: (1) relate to 
accounts  or  disclosures  that  are  material  to  the  financial  statements  and  (2)  involved  our  especially  challenging, 
subjective, or complex judgments.  The communication of a critical audit matter does not alter in any way our opinion 
on  the  financial  statements,  taken  as  a  whole,  and  we  are  not,  by  communicating  the  critical  audit  matter  below, 
providing a separate opinion on the critical audit matter or on the accounts or disclosures to which it relates.

Allowance for Loan Losses - General Reserve Qualitative Adjustment

As described in Notes 1 and 5 to the consolidated financial statements, the Company’s allowance for loan losses is 
a valuation account that reflects the Company’s estimate of incurred losses in its loan portfolio to the extent they 

84

are both probable and reasonable to estimate.  The allowance for loan losses was $56.2 million at September 30, 
2020,  which  consists  of  two  components:  the  valuation  allowance  for  loans  individually  evaluated  for  impairment 
(“specific  reserves”),  representing  $5.1  million,  and  the  valuation  allowance  for  loans  collectively  evaluated  for 
impairment  (“general  reserves”),  representing  $51.1  million.  The  general  reserve  component  is  based  on  a 
quantitative  and  qualitative  analysis.    The  calculation  of  the  allowance  for  loan  losses  involves  significant  and 
subjective assumptions which require a high degree of judgment relating to: 1) the general economic environment in 
the  Company’s  markets,  including  economic  conditions  throughout  the  Midwest,  2)  the  size  and  complexity  of 
individual credits in relation to loan and lease structure, 3) existing loan and lease policies and the pace of portfolio 
growth, and 4) the expected impact of the disruption of the COVID-19 pandemic on the Company’s loan customers 
and the related impact on credit risk.  General reserves at September 30, 2020 include qualitative adjustments of 
$26.4 million attributed to the estimated impact of the disruption of the COVID-19 pandemic on the Company’s loan 
customers.  Changes in these assumptions could have a material effect on the Company’s financial results.

The qualitative adjustment for the general reserve includes consideration of: changes in lending and leasing policies 
and procedures, changes in national and local economic and business conditions and developments, including the 
disruptive  impact  of  the  COVID-19  pandemic,  changes  in  the  nature  and  volume  of  the  loan  and  lease  portfolio, 
changes in lending and leasing management and staff, trends in past due, classified, nonaccrual, and other loan and 
lease categories, changes in the Company’s loan and lease review system and oversight, changes in collateral and 
residual values, credit concentration risk, and the regulatory and legal requirements and environment.  

The  qualitative  adjustments  contribute  significantly  to  the  general  reserve  component  of  the  allowance  for  loan 
losses.    Management’s  identification  and  analysis  of  these  considerations  and  related  adjustments  requires 
significant  judgment.  We  identified  the  estimate  of  the  qualitative  adjustment  of  the  general  reserve    for  the 
commercial  real  estate  segment  in  the  community  banking  portfolio  and  the  commercial  finance  segment  in  the 
national lending portfolio (“identified segments”) as a critical audit matter as they represent a significant portion of 
the total qualitative adjustment and because management’s estimate relies on a qualitative analysis to determine a 
quantitative adjustment which required especially subjective auditor judgment.  

 The primary procedures we performed to address this critical audit matter included:

•

Testing the effectiveness of controls over the evaluation of the general reserve qualitative adjustments for 
the identified segments, including controls addressing:

◦ Management's review of the accuracy of data inputs used as the basis for the allowance allocations 

resulting from the qualitative adjustments.

◦ Management's  review  of  the  reasonableness  of  the  judgments  and  assumptions  used  to  develop 

the qualitative adjustments for the general reserve.

◦ Management's review of the mathematical accuracy of the allowance calculation.

• Substantively  testing  management’s  process,  including  evaluating  their  judgments  and  assumptions,  for 

developing the general reserve qualitative adjustments for the identified segments which included:

◦

◦

◦

◦

Evaluation  of  the  completeness  and  accuracy  of  data  inputs  used  as  a  basis  for  the  adjustments 
relating to qualitative general reserve factors.
Evaluation  of  the  reasonableness  of  management’s  judgements  related  to  the  qualitative  and 
quantitative  assessment  of  the  data  used  in  the  determination  of  the  general  reserve  qualitative 
adjustments and the resulting allocation to the allowance. Among other procedures, our evaluation 
considered,  evidence  from  internal  and  external  sources,  loan  portfolio  performance  and  whether 
such assumptions were applied consistently period to period.
Analytically  evaluating  the  qualitative  adjustment  year  over  year  for  directional  consistency  and 
testing for reasonableness, including the qualitative adjustment attributed to the estimated impact 
of the disruption of the COVID-19 pandemic on the Company’s loan customers.
Testing  the  mathematical  accuracy  of  the  allowance  calculation,  including  the  application  of  the 
qualitative adjustments.

We have served as the Company’s auditor since 2018.

Grand Rapids, Michigan
November 30, 2020

/s/ Crowe LLP

85

 
 
 
 
KPMG LLP
2500 Ruan Center
666 Grand Avenue
Des Moines, IA 50309

Report of Independent Registered Public Accounting Firm

To the Stockholders and Board of Directors  
Meta Financial Group, Inc.:

Opinion on the Consolidated Financial Statements

We  have  audited  the  accompanying  consolidated  statements  of  operations,  comprehensive  income,  changes  in 
stockholders’ equity, and cash flows of Meta Financial Group, Inc. and subsidiaries (the Company) for the year ended 
September 30, 2018, and the related notes (collectively, the consolidated financial statements). In our opinion, the 
consolidated financial statements present fairly, in all material respects, the results of operations of the Company 
and its cash flows for the year ended September 30, 2018, in conformity with U.S. generally accepted accounting 
principles.

Basis for Opinion

These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is 
to express an opinion on these consolidated financial statements based on our audit. We are a public accounting 
firm registered with the Public Company Accounting Oversight Board (United States) (PCAOB) and are required to be 
independent  with  respect  to  the  Company  in  accordance  with  the  U.S.  federal  securities  laws  and  the  applicable 
rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and 
perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free of 
material misstatement, whether due to error or fraud. Our audit included performing procedures to assess the risks 
of  material  misstatement  of  the  consolidated  financial  statements,  whether  due  to  error  or  fraud,  and  performing 
procedures  that  respond  to  those  risks.  Such  procedures  included  examining,  on  a  test  basis,  evidence  regarding 
the  amounts  and  disclosures  in  the  consolidated  financial  statements.  Our  audit  also  included  evaluating  the 
accounting  principles  used  and  significant  estimates  made  by  management,  as  well  as  evaluating  the  overall 
presentation of the consolidated financial statements. We believe that our audit provides a reasonable basis for our 
opinion.

/s/ KPMG LLP

We served as the Company’s auditor from 2008 to 2018.

Des Moines, Iowa
November 29, 2018

86

 
 
 
 
 
META FINANCIAL GROUP, INC. AND SUBSIDIARIES
Consolidated Statements of Financial Condition

(Dollars in Thousands, Except Share and Per Share Data)

ASSETS

Cash and cash equivalents

Investment securities available for sale, at fair value

Mortgage-backed securities available for sale, at fair value

Investment securities held to maturity, at cost

Mortgage-backed securities held to maturity, at cost

Loans held for sale

Loans and leases

Allowance for loan and lease losses

Federal Reserve Bank and Federal Home Loan Bank stocks, at cost

Accrued interest receivable

Premises, furniture, and equipment, net

Rental equipment, net

Bank-owned life insurance

Foreclosed real estate and repossessed assets, net

Goodwill

Intangible assets

Prepaid assets

Deferred taxes, net

Other assets

Total assets

LIABILITIES AND STOCKHOLDERS’ EQUITY

LIABILITIES

Deposits:

Noninterest-bearing checking
Interest-bearing checking

Savings deposits

Money market deposits

Time certificates of deposit

Wholesale deposits

Total deposits

Short-term borrowings

Long-term borrowings

Accrued interest payable

Accrued expenses and other liabilities

Total liabilities

STOCKHOLDERS’ EQUITY

Preferred stock, 3,000,000 shares authorized, no shares issued, none outstanding at 
September 30, 2020 and 2019, respectively

Common stock, $0.01 par value; 90,000,000 shares authorized, 34,479,164 and 
37,821,508 shares issued, 34,360,890 and 37,807,064 shares outstanding at 
September 30, 2020 and 2019, respectively

Common stock, Nonvoting, $0.01 par value; 3,000,000 shares authorized, no shares issued, 
none outstanding at September 30, 2020 and 2019, respectively

Additional paid-in capital

Retained earnings

Accumulated other comprehensive income

Treasury stock, at cost, 118,274 and 14,444 common shares at September 30, 2020 and 
2019, respectively 

Total equity attributable to parent

Noncontrolling interest

Total stockholders' equity

Total liabilities and stockholders’ equity

See Notes to Consolidated Financial Statements.

87

September 30, 2020

September 30, 2019

$ 

427,367  $ 

814,495 

453,607 

87,183 

5,427 

183,577 

3,322,765 

(56,188)   

27,138 

16,628 

41,608 

205,964 

92,315 

9,957 

309,505 

41,692 

8,328 

17,723 
82,983 

126,545 

889,947 

382,546 

127,582 

7,182 

148,777 

3,658,847 

(29,149) 

30,916 

20,400 

45,932 

208,537 

89,827 

29,494 

309,505 

52,810 

9,476 

18,884 
54,832 

$ 

6,092,074  $ 

6,182,890 

$ 

4,356,630  $ 

157,571 

47,866 

48,494 

20,223 

348,416 

4,979,200 

— 

98,224 

1,923 

165,419 

5,244,766 

— 

344 

— 

594,569 

234,927 

17,542 

(3,677)   

843,705 

3,603 

847,308 

2,358,010 

185,768 

49,773 

76,911 

109,275 

1,557,268 

4,337,005 

646,019 

215,838 

9,414 

130,656 

5,338,932 

— 

378 

— 

580,826 

252,813 

6,339 

(445) 

839,911 

4,047 

843,958 

$ 

6,092,074  $ 

6,182,890 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
META FINANCIAL GROUP, INC. AND SUBSIDIARIES
Consolidated Statements of Operations

(Dollars in Thousands, Except Share and Per Share Data) 

Interest and dividend income:

Loans and leases, including fees

Mortgage-backed securities

Other investments

Interest expense:

Deposits

FHLB advances and other borrowings

Net interest income

Provision for loan and lease losses

For the Fiscal Years Ended September 30,

2020

2019

2018

$ 

261,128  $ 

274,528  $ 

9,028 

22,685 

11,390 

39,811 

98,475 

15,479 

44,580 

292,841 

325,729 

158,534 

22,616 

11,187 

33,803 

46,648 

14,874 

61,522 

15,163 

12,822 

27,985 

259,038 

264,207 

130,549 

64,776 

55,650 

29,432 

Net interest income after provision for loan and lease losses

194,262 

208,557 

101,117 

Noninterest income:

Refund transfer product fees

Tax advance product fees

Payment card and deposit fees

Other bank and deposit fees

Rental income

Gain (loss) on sale of securities available for sale, net (Includes $51, $729, and $(8,177) 
reclassified from accumulated other comprehensive income (loss) for net gain (loss) on 
securities available for sale for the fiscal years ended September 30, 2020, 2019 and 
2018, respectively)

Gain on divestitures

Gain on sale of other

Other income 

Total noninterest income

Noninterest expense:

Compensation and benefits

Refund transfer product expense

Tax advance product expense

Card processing

Occupancy and equipment expense

Operating lease equipment depreciation

Legal and consulting

Intangible amortization

Impairment expense
Other expense

Total noninterest expense

36,061 

31,826 

87,379 

1,310 

44,826 

51 

19,275 

4,425 

14,641 

39,198 

34,687 

87,130 

1,942 

41,053 

729 

— 

7,831 

9,975 

41,879 

35,703 

97,920 

977 

7,333 

(8,177) 

— 

561 

8,329 

239,794 

222,545 

184,525 

136,247 

155,811 

109,044 

7,644 

2,723 

25,956 

26,995 

32,831 

20,858 

10,997 

1,982 
52,818 

7,526 

3,102 

23,677 

28,071 

26,181 

17,310 

17,711 

9,660 
44,111 

11,750 

1,817 

26,283 

19,740 

5,386 

15,064 

9,641 

18 
29,489 

319,051 

333,160 

228,232 

Income before income tax expense

115,005 

97,942 

57,410 

Income tax expense (benefit) (Includes $13, $184, and $(2,330) reclassified from 
accumulated other comprehensive income (loss) for the fiscal years ended September 30, 
2020, 2019 and 2018, respectively)

Net income before noncontrolling interest

Net income attributable to noncontrolling interest

Net income attributable to parent

Earnings per common share:

Basic

Diluted

See Notes to Consolidated Financial Statements.

5,661 

(3,374)   

5,117 

109,344 

101,316 

4,624 

4,312 

52,293 

673 

$ 

104,720  $ 

97,004  $ 

51,620 

$ 

$ 

2.94  $ 

2.94  $ 

2.49  $ 

2.49  $ 

1.68 

1.67 

88

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
META FINANCIAL GROUP, INC. AND SUBSIDIARIES
Consolidated Statements of Comprehensive Income

 (Dollars in Thousands)

For Fiscal Years Ended September 30,
2018
2019
2020

Net income before noncontrolling interest

$  109,344  $  101,316  $ 

52,293 

Other comprehensive income (loss):

Change in net unrealized gain (loss) on debt securities

15,164 

53,739 

(66,053) 

(Gain) loss realized in net income

Unrealized gain (loss) on currency translation

Deferred income tax effect

Total other comprehensive income (loss)

Total comprehensive income

(51)   

(729)   

8,177 

15,113 

53,010 

(57,876) 

(101)   

(122)   

3 

3,809 

11,203 

12,963 

39,925 

120,547 

141,241 

(15,596) 

(42,277) 

10,016 

673 

Total comprehensive income attributable to noncontrolling interest

4,624 

4,312 

Comprehensive income attributable to parent

$  115,923  $  136,929  $ 

9,343 

See Notes to Consolidated Financial Statements.

89

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
META FINANCIAL GROUP, INC. AND SUBSIDIARIES
Consolidated Statements of Changes in Stockholders' Equity
For the Fiscal Years Ended September 30, 2018, 2019 and 2020 

(Dollars in Thousands, Except Share and Per Share 
Data)

Common
Stock

Meta Financial Group Stockholder's Equity

Additional
Paid-in
Capital

Retained
Earnings

Accumulated
Other
Comprehensive
Income (Loss),
Net of Tax

Treasury
Stock

 Total Meta
Stockholders’
Equity

Non-
controlling 
Interest

Total 
Equity

Balance, September 30, 2017

$ 

288  $ 258,144  $ 167,164  $ 

9,166  $ 

(266)  $  434,496  $ 

—  $ 434,496 

— 

(5,736) 

Cash dividends declared on common stock ($0.18 
per share)

Issuance of common shares due to exercise of 
stock options

Issuance of common shares due to restricted 
stock

Issuance of common shares due to ESOP

— 

1 

4 

1 

147 

— 

1,605 

Issuance of common shares due to acquisition

99 

  295,667 

Shares repurchased

Stock compensation

Net change in unrealized losses on securities, net 
of income taxes

Net income

Noncontrolling interests due to acquisition

Net investment by (distribution to) noncontrolling 
interests

— 

— 

— 

— 

— 

— 

(875) 

  11,123 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

  51,620 

— 

— 

— 

— 

— 

— 

— 

— 

— 

(42,277) 

— 

— 

— 

— 

— 

— 

— 

— 

(1,723) 

— 

— 

— 

— 

— 

(5,736) 

148 

4 

1,606 

295,766 

(2,598) 

11,123 

(42,277) 

51,620 

— 

— 

— 

— 

— 

— 

— 

— 

— 

(5,736) 

148 

4 

1,606 

  295,766 

(2,598) 

  11,123 

— 

  (42,277) 

673 

  52,293 

3,167 

3,167 

(266) 

(266) 

Balance, September 30, 2018

$ 

393  $  565,811  $ 213,048  $ 

(33,111)  $  (1,989)  $ 

744,152  $ 

3,574  $ 747,726 

Balance, September 30, 2018

$ 

393  $ 565,811  $ 213,048  $ 

(33,111)  $  (1,989)  $  744,152  $ 

3,574  $ 747,726 

Adoption of Accounting Standards Update 
2014-09, net of income taxes

Adoption of Accounting Standards Update 
2016-01, net of income taxes

Cash dividends declared on common stock ($0.20 
per share)

Issuance of common shares due to exercise of 
stock options

Issuance of common shares due to restricted 
stock

Issuance of common shares due to ESOP

Shares repurchased

Retirement of treasury stock

Stock compensation

Total other comprehensive income

Net income

Net investment by (distribution to) noncontrolling 
interests

— 

— 

— 

— 

3 

— 

— 

— 

— 

44 

— 

2,011 

1,502 

475 

(7,760) 

— 

— 

— 

(18) 

18 

  (46,500) 

— 

— 

— 

— 

— 

— 

(4,956) 

  12,942 

— 

— 

— 

— 

— 

  97,004 

— 

— 

(475) 

— 

— 

— 

— 

— 

— 

— 

39,925 

— 

— 

— 

— 

— 

— 

— 

— 

1,502 

— 

(7,760) 

44 

3 

2,011 

(3,412) 

(49,912) 

— 

12,942 

39,925 

97,004 

4,956 

— 

— 

— 

— 

Balance, September 30, 2019

$ 

378  $  580,826  $ 252,813  $ 

6,339  $ 

(445)  $ 

839,911  $ 

4,047  $ 843,958 

Balance, September 30, 2019

$ 

378  $ 580,826  $ 252,813  $ 

6,339  $ 

(445)  $  839,911  $ 

4,047  $ 843,958 

— 

(3,839) 

(3,839) 

Cash dividends declared on common stock ($0.20 
per share)

Issuance of common shares due to exercise of 
stock options

Issuance of common shares due to restricted 
stock

Issuance of common shares due to ESOP

Shares repurchased

Stock compensation

Total other comprehensive income

Net income

Net investment by (distribution to) noncontrolling 
interests

— 

1 

2 

1 

— 

(7,100) 

265 

— 

3,219 

— 

— 

— 

(38) 

38 

 (115,506) 

— 

— 

— 

— 

  10,221 

— 

— 

— 

— 

— 

  104,720 

— 

— 

— 

— 

— 

— 

— 

11,203 

— 

— 

— 

— 

— 

— 

(7,100) 

266 

2 

3,220 

(3,232) 

(118,738) 

10,221 

11,203 

— 

— 

— 

— 

104,720 

4,624 

  109,344 

— 

(5,068) 

(5,068) 

Balance, September 30, 2020

$ 

344  $  594,569  $ 234,927  $ 

17,542  $  (3,677)  $ 

843,705  $ 

3,603  $ 847,308 

See Notes to Consolidated Financial Statements.

90

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

1,502 

— 

(7,760) 

44 

3 

2,011 

  (49,912) 

— 

  12,942 

  39,925 

4,312 

  101,316 

— 

— 

— 

— 

— 

— 

— 

(7,100) 

266 

2 

3,220 

 (118,738) 

  10,221 

  11,203 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(Dollars in Thousands)
Cash flows from operating activities:

META FINANCIAL GROUP, INC. AND SUBSIDIARIES
Consolidated Statements of Cash Flows

For the Fiscal Years Ended September 30,

2020

2019

2018

Net income before noncontrolling interest
Adjustments to reconcile net income to net cash provided by (used in) operating activities:

$ 

109,344  $ 

101,316  $ 

52,293 

Depreciation, amortization and accretion, net

Stock compensation
Provision (recovery):

Loan and lease losses

Deferred taxes
Loans held for sale:
Originations

Purchases

Proceeds from sales

Net change

Fair value adjustment of foreclosed real estate
Net realized (gain) loss:

Other assets

Divestitures

Foreclosed real estate and repossessed assets

Securities available for sale, net

Loans held for sale

Lease receivable and equipment

Net change:

Other assets

Deposits held for sale

Accrued interest payable

Accrued expenses and other liabilities

Accrued interest receivable

Change in bank-owned life insurance value

Impairment on assets held for sale

Impairment on rental equipment

Impairment of intangibles

Net cash provided by operating activities

Cash flows from investing activities:

Securities available for sale:
    Purchases

    Proceeds from sales

    Proceeds from maturities and principal repayments
Securities held to maturity:
    Proceeds from maturities and principal repayments
Loans and leases:
    Purchases

    Proceeds from sales

    Net change

Proceeds from sales of foreclosed real estate and repossessed assets
Federal Reserve Bank and Federal Home Loan Bank stock:
    Purchases

    Redemption
Rental equipment:
    Purchases

    Proceeds from sales

    Net change 
Premises, furniture, and equipment:
    Purchases

    Proceeds from sales

Proceeds from divestitures

Cash paid for acquisitions

Cash received upon acquisitions

Net cash (used in) investing activities

91

60,745 

10,221 

55,149 

12,942 

64,776 

55,650 

(2,347)   

(14,301)   

37,722 

11,123 

29,432 

6,530 

(98,798)   

(171,260)   

(1,691) 

— 

(15,443)   

319,123 

22,855 

568 

361 

(19,275)   

4,960 

(51)   

(5,389)   

(4,335)   

1,524 

1,535 

(7,491)   

8,643 

2,050 

125,357 

31,819 

139 

(89)   

— 

278 

(729)   

(5,089)   

(2,930)   

(5,427)   

— 

1,620 

16,623 

1,616 

(2,488)   

(2,534)   

242 

447 

— 

— 

6,194 

111 

— 

17,621 

952 

29 

127 

— 

19 

8,177 

(181) 

(526) 

2,633 

— 

1,933 

(28,610) 

2,745 

(2,591) 

— 

— 

18 

467,220 

191,012 

137,755 

(229,326)   

(299,269)   

(626,575) 

4,904 

237,254 

755,616 

164,044 

596,758 

162,118 

40,017 

35,025 

40,525 

(151,435)   

(262,622)   

(165,670) 

9,991 

13,838 

22,611 

(100,508)   

(591,785)   

(493,381) 

23,992 

1,905 

244 

(472,000)   

(878,316)   

(961,124) 

475,778 

870,800 

998,880 

(53,637)   

(144,432)   

14,692 

2,623 

8,301 

1,567 

(1,848) 

2,362 

(15,000) 

(12,266)   

(13,971)   

(8,542) 

107 

3,498 

— 

— 

101 

— 

— 

— 

— 

— 

(6) 

58,858 

(206,316)   

(339,198)   

(389,790) 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Cash flows from financing activities:

Net change:

    Checking, savings, and money market deposits

    Time certificates of deposit

    Wholesale deposits

    FHLB and other borrowings

    Federal funds

    Securities sold under agreements to repurchase

    Short-term borrowings 

Distribution to noncontrolling interests

Proceeds from other liabilities

Principal payments:

Other liabilities

Capital lease obligations

Cash dividends paid

Issuance of common stock due to ESOP

Issuance of common stock due to restricted stock

Proceeds from exercise of stock options and issuance of common stock

Shares repurchased

Redemption of long-term borrowings

2,229,075 

48,897 

7 

(89,062)   

(167,044)   

(143,096) 

(1,208,885)   

26,014 

(275,000)   

275,000 

(477,000)   

55,000 

(4,019)   

— 

325 

— 

(5,068)   

(3,839)   

1,633 

7,916 

(7,568)   

(1,737)   

(7,100)   

3,220 

2 

266 

(11,691)   

(88)   

(7,760)   

2,011 

3 

44 

(118,738)   

(49,912)   

— 

— 

229,982 

(415,000) 

(565,000) 

1,222 

(11,642) 

(266) 

— 

(4,888) 

(62) 

(5,736) 

1,606 

4 

148 

(2,598) 

(258) 

Net cash provided by (used in) financing activities

40,019 

174,876 

(915,577) 

Effect of exchange rate changes on cash

(101)   

(122)   

3 

Net change in cash and cash equivalents

300,822 

26,568 

(1,167,609) 

Cash and cash equivalents at beginning of fiscal year

Cash and cash equivalents at end of fiscal year

126,545 

99,977 

1,267,586 

$ 

427,367  $ 

126,545  $ 

99,977 

92

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
META FINANCIAL GROUP, INC. AND SUBSIDIARIES
Consolidated Statements of Cash Flows (Cont'd.)

 (Dollars in Thousands)

Supplemental disclosure of cash flow information

Cash paid (received) during the fiscal year for:

Interest

Income taxes

Franchise taxes

Other taxes

Supplemental schedule of non-cash investing activities:

    Transfers

Securities from held to maturity to available for sale

Loans and leases to foreclosed real estate and repossessed assets

Loans and leases to rental equipment

Rental equipment to loans and leases

Loans and leases to held for sale

Other assets to held for sale

Deposits to held for sale

Recognition of operating lease ROU assets, net of remeasurements

Stock issued for acquisitions

Purchases/sales of securities accrued, not settled

    Purchases - available for sale

Short- and long-term borrowings transferred from other liabilities

See Notes to Consolidated Financial Statements.

For the Fiscal Years Ended September 30,

2020

2019

2018

$ 

41,294  $ 

59,902  $ 

6,223 

281 

535 

(2,821)   

223 

557 

— 

9,983 

2,134 

8,924 

542,101 

7,858 

288,975 

28,666 

— 

— 

— 

— 

— 

— 

210 

99,992 

— 

— 

— 

— 

— 

20,026 

33,499 

8,946 

160 

206 

346,771 

30,451 

9 

993 

15,068 

— 

— 

— 

295,767 

1,430 

— 

93

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 1.  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES 

PRINCIPLES OF CONSOLIDATION

The  Consolidated  Financial  Statements  include  the  accounts  of  Meta  Financial  Group,  Inc.  (the  “Company”),  a 
registered  bank  holding  company  located  in  Sioux  Falls,  South  Dakota,  and  its  wholly-owned  subsidiaries.  The 
Company's subsidiaries include MetaBank (the “Bank”), a national bank whose primary federal regulator is the Office 
of the Comptroller of the Currency (the "OCC"), and Meta Capital, LLC, a wholly-owned service corporation subsidiary 
of MetaBank which invests in companies in the financial services industry. All significant intercompany balances and 
transactions  have  been  eliminated.  The  Company  also  owns  100%  of  First  Midwest  Financial  Capital  Trust  I  (the 
“Trust”), which was formed in July 2001 for the purpose of issuing trust preferred securities, and Crestmark Capital 
Trust I, which was acquired from the Crestmark Acquisition in August 2018. The Trust and Crestmark Capital Trust I 
are not included in the Consolidated Financial Statements of the Company. In addition, the Company evaluates its 
relationships with other entities to identify whether they are variable interest entities ("VIEs") and to assess whether 
it  is  the  primary  beneficiary  of  such  entities.  If  the  determination  is  made  that  the  Company  is  the  primary 
beneficiary, then that entity is included in the Consolidated Financial Statements. 

Variable Interest Entities 

VIEs  are  defined  by  contractual  ownership  or  other  interests  that  change  with  fluctuations  in  the  VIE's  net  asset 
value. The primary beneficiary is the entity which has both: (1) the power to direct the activities of the VIE that most 
significantly impacts the VIE’s economic performance, and (2) the obligation to absorb losses or receive benefits of 
the  entity  that  could  potentially  be  significant  to  the  VIE.  To  determine  whether  or  not  a  variable  interest  the 
Company holds could potentially be significant to the VIE, the Company considers both qualitative and quantitative 
factors  regarding  the  nature,  size  and  form  of  the  Company's  involvement  with  the  VIE.  Further,  the  Company 
assesses whether or not the Company is the primary beneficiary of a VIE on an ongoing basis.

Crestmark Capital Trust I qualifies as a VIE for which the Company is not the primary beneficiary. Consequently, the 
accounts of that entity are not consolidated in the Company’s Financial Statements.

As a result of the Crestmark Acquisition, the Company acquired existing membership interests of five joint venture 
limited liability companies (the "LLCs"). The Company holds 80% of the membership interests in each of the five LLC 
entities,  which  offer  commercial  lending  and  other  financing  arrangements.  In  connection  with  these  LLCs,  the 
Company  exclusively  provides  funding  for  each  entity's  activities.  The  Company  determined  it  is  the  primary 
beneficiary of all five LLCs as it has the managing power under the terms of each of the LLC operating agreements. 
Results of the five LLCs are reflected in the Company's September 30, 2020 Consolidated Financial Statements and 
are summarized below. The assets recognized as a result of consolidating the LLCs are the property of the LLCs and 
are not available for any other purpose.

(Dollars in Thousands)

Cash and cash equivalents

Loans and leases

Allowance for loan and lease losses

Accrued interest receivable

Rental equipment, net

Foreclosed real estate and repossessed assets

Other assets

Total assets

Accrued expenses and other liabilities

Noncontrolling interest

Net assets less noncontrolling interest

September 30, 2020

1,480 

124,869 

(557) 

724 

— 

952 

4,006 

131,474 

2,132 

3,603 

125,739 

$ 

$ 

94

 
 
 
 
 
 
 
 
 
 
Amounts for noncontrolling interests reflect the proportionate share of membership interest (equity) and net income 
attributable to the holders of minority membership interest in the following entities:

• Capital Equipment Solutions, LLC (“CES”) - CES engages in the business of providing equipment financing 

term loans.

• CM Help, LLC - CM Help provides flexible patient loan programs to hospitals and patient clients of hospitals 

as a financing alternative for the self-pay and co-pay portions of patients’ hospital expenses.

• CM Southgate II, LLC - CM Southgate II engages in the business of acquiring fleet leases and semi-trailer/

tractor loans and leases.

• CM Sterling, LLC - CM Sterling engages in asset-based lending and factoring.

• CM TFS, LLC - CM TFS engages in the business of acquiring equipment financing term loans and leases.

NATURE OF BUSINESS AND INDUSTRY SEGMENT INFORMATION

One of the Company's primary sources of revenue relates to payment processing services for prepaid debit cards, 
ATM  sponsorship,  tax  refund  transfer  and  other  money  transfer  systems  and  services.  Additionally,  a  significant 
source  of  revenue  for  the  Company  is  interest  from  the  purchase  or  origination  of  commercial  finance  loans, 
consumer  finance  loans,  warehouse  finance  loans  and  community  banking  loans.  The  Company  accepts  deposits 
from customers in the normal course of business on a national basis through its MPS and tax services divisions, and 
through  wholesale  funding.  The  Company  operates  in  the  banking  industry,  which  accounts  for  the  majority  of  its 
revenues and assets. The Company uses the “management approach” for reporting information about segments in 
annual  and  interim  financial  statements.  The  management  approach  is  based  on  the  way  the  chief  operating 
decision-maker  organizes  segments  within  a  company 
for  making  operating  decisions  and  assessing 
performance.  Reportable  segments  are  based  on  products  and  services,  geography,  legal  structure,  management 
structure  and  any  other  manner  in  which  management  disaggregates  a  company.  Based  on  the  management 
approach model, the Company has determined that its business is comprised of three reporting segments. See Note 
22. Segment Reporting for additional information on the Company's segment reporting.

USE OF ESTIMATES IN PREPARING FINANCIAL STATEMENTS

The  preparation  of  Consolidated  Financial  Statements  in  conformity  with  GAAP  requires  management  to  make 
estimates  and  assumptions  that  affect  the  reported  amounts  of  assets,  liabilities  and  disclosure  of  contingent 
assets  and  liabilities  at  the  date  of  the  financial  statements  and  the  reported  amounts  of  revenue  and  expenses 
during the reporting period. Actual results could differ from those estimates. Certain significant estimates include the 
valuation of residual values within lease receivables, allowance for loan and lease losses, the valuation of foreclosed 
real estate and repossessed assets, the valuation of goodwill and intangible assets and the fair values of securities 
and  other  financial  instruments.  These  estimates  are  reviewed  by  management  regularly;  however,  they  are 
particularly susceptible to significant changes in the future. 

CASH AND CASH EQUIVALENTS AND FEDERAL FUNDS SOLD

For purposes of reporting cash flows, cash and cash equivalents is defined to include the Company’s cash on hand 
and  due  from  financial  institutions  and  short-term  interest-bearing  deposits  in  other  financial  institutions.  The 
Company  reports  cash  flows  net  for  customer  loan  transactions,  securities  purchased  under  agreement  to  resell, 
federal funds purchased, deposit transactions, securities sold under agreements to repurchase, and Federal Home 
Loan Bank ("FHLB") advances with terms less than 90 days. The Bank is required to maintain reserve balances in 
cash or on deposit with the FRB, based on a percentage of deposits. The total of those reserve balances was zero at 
September  30,  2020,  and  $33.9  million  at  September  30,  2019.  The  Company  at  times  maintains  balances  in 
excess of insured limits at various financial institutions including the FHLB, the FRB and other private institutions. At 
September 30, 2020, the Company had $2.0 million interest-bearing deposits held at the FHLB and $362.0 million 
in interest-bearing deposits held at the FRB. At September 30, 2020, the Company had no federal funds sold. The 
Company does not believe these instruments carry a significant risk of loss, but cannot provide assurances that no 
losses could occur if these institutions were to become insolvent.

95

 
 
SECURITIES

GAAP requires that, at acquisition, an enterprise classify debt securities into one of three categories: Available for 
Sale  (“AFS”),  Held  to  Maturity  (“HTM”)  or  trading.  AFS  securities  are  carried  at  fair  value  on  the  Consolidated 
Statements  of  Financial  Condition,  and  unrealized  holding  gains  and  losses  are  excluded  from  earnings  and 
recognized  as  a  separate  component  of  equity  in  accumulated  other  comprehensive  income  (loss)  (“AOCI”).  See 
Note  25.  Fair  Values  of  Financial  Instruments  for  additional  information  on  fair  value  of  AFS  securities.  HTM  debt 
securities are measured at amortized cost. The Company classifies the majority of its securities as AFS, which are 
those the Company may decide to sell if needed for liquidity, asset/liability management, or other reasons. Both AFS 
and  HTM  are  subject  to  review  for  other-than-temporary  impairment.  Meta  did  not  hold  trading  securities  at 
September 30, 2020 or 2019.

Gains  and  losses  on  the  sale  of  securities  are  determined  using  the  specific  identification  method  based  on 
amortized cost and are reflected in results of operations at the time of sale. Interest and dividend income, adjusted 
by amortization of purchase premium or discount using the level yield method, is included in income as earned. For 
callable debt securities, any purchase premium is amortized to the first call date while any discount is accreted over 
the contractual life of the security. 

Securities Impairment

Management  continually  monitors  the  investment  securities  portfolio  for  impairment  on  a  security-by-security  basis 
and has a process in place to identify securities that could potentially have a credit impairment that is other-than-
temporary. This process involves the consideration of the length of time and extent to which the fair value has been 
less  than  the  amortized  cost  basis,  review  of  available  information  regarding  the  financial  position  of  the  issuer, 
monitoring the rating of the security, monitoring changes in value, cash flow projections, and the Company’s intent to 
sell  a  security  or  whether  it  is  more  likely  than  not  the  Company  will  be  required  to  sell  the  security  before  the 
recovery of its amortized cost, which, in some cases, may extend to maturity. To the extent the Company determines 
that a security is deemed to be other-than-temporarily impaired, an impairment loss is recognized. If the Company 
intends to sell a security or it is more likely than not that the Company would be required to sell a security before the 
recovery  of  its  amortized  cost,  the  Company  recognizes  an  other-than-temporary  impairment  for  the  difference 
between amortized cost and fair value. If the Company does not expect to recover the amortized cost basis, does not 
plan to sell the security and if it is not more likely than not that the Company would be required to sell the security 
before  the  recovery  of  its  amortized  cost,  the  recognition  of  the  other-than-temporary  impairment  is  bifurcated.  For 
those  securities,  the  Company  separates  the  total  impairment  into  a  credit  loss  component  recognized  in  net 
income,  and  the  amount  of  the  loss  related  to  other  factors  is  recognized  in  other  comprehensive  income,  net  of 
taxes.

The  amount  of  the  credit  loss  component  of  a  debt  security  impairment  is  estimated  as  the  difference  between 
amortized cost and the present value of the expected cash flows of the security. The present value is determined 
using the best estimate of cash flows discounted at the effective interest rate implicit to the security at the date of 
purchase or the current yield to accrete an asset-backed or floating rate security. In fiscal 2020, 2019 and 2018, 
there was no other-than-temporary impairment recorded.

Equity Investments

The  Company  holds  marketable  equity  securities,  which  have  readily  determinable  fair  value,  and  include  common 
equity  and  mutual  funds.  These  securities  are  recorded  at  fair  value  with  unrealized  gains  and  losses,  due  to 
changes  in  fair  value,  reflected  in  earnings.  Interest  and  dividend  income  from  these  securities  is  recognized  in 
interest income. See Note 4. Securities for additional information on marketable equity securities.

The  Company  also  holds  non-marketable  equity  investments  that  are  included  in  Other  Assets  in  the  Company’s 
Consolidated Financial Statements. The Company generally accounts for these investments under the equity method 
or  the  provisions  of  Accounting  Standards  Update  ("ASU")  2016-01,  Financial  Instruments  -  Overall  (Subtopic 
825-10):  Recognition  and  Measurement  of  Financial  Assets  and  Liabilities  ("ASU  2016-01"),  beginning  October  1, 
2018. Investments where the Company has significant influence, but not control, over the investee are accounted for 
under the equity method. Investments where the Company cannot exercise significant influence over the investee are 
accounted for under ASU 2016-01, which requires such investments to be measured at fair value, with changes in 
fair  value  recognized  in  earnings,  unless  those  investments  have  no  readily  determinable  fair  value.  Investments 
without  readily  determinable  fair  value  are  measured  under  the  measurement  alternative,  which  reflects  cost  less 
impairment, with adjustments in value resulting from observable price changes arising from orderly transactions of 
the same or a similar security from the same issuer ("measurement alternative investments"). 

96

 
 
The  Company  reviews  for  impairment  for  equity  method,  fair  value  and  measurement  alternative  investments  and 
includes an analysis of the facts and circumstances for each investment, expectations of cash flows, capital needs, 
and viability of its business model. For equity method and fair value investments, the asset carrying value is reduced 
when the decline in fair value is considered to be other than temporary. For measurement alternative investments, 
the asset carrying value is reduced when the fair value is less than the carrying value, without the consideration of 
recovery. There was a $1.3 million impairment recognized on equity method, fair value or measurement alternative 
investments during the fiscal year ended September 30, 2020. 

The Company held the following non-marketable equity investments:

•

•

Equity  Method  -  The  Company  held  equity  method  investments  of  $11.0  million  within  other  assets  as  of 
September 30, 2020. The Company’s ownership of such investments typically ranges from 5% - 25% of the 
investee. The Company recognized net earnings from these investments in the amount of $2.6 million within 
noninterest  income  for  the  fiscal  year  ended  September  30,  2020.  The  Company  elected  to  classify 
distributions  received  from  equity  method  investments  using  the  cumulative  earnings  approach  on  the 
Consolidated Statements of Cash Flows. 

Fair Value Method - The Company held equity investments measured at net asset value (NAV) per share (or 
its equivalent) of $2.8 million as of September 30, 2020 where NAV is considered the fair value practical 
expedient.  These  investments  are  recorded  within  other  assets  on  the  Company’s  Consolidated  Financial 
Statements. Fluctuations in fair value are recognized in earnings within noninterest Income. 

• Measurement  Alternative  -  The  Company  held  equity  investments  measured  using  the  measurement 
alternative  under  ASU  2016-01  of  $12.0  million  as  of  September  30,  2020  within  other  assets  on  the 
Company’s Consolidated Financial Statements. The Company recognized an impairment loss of $1.3 million 
on such investments during the fiscal year ended September 30, 2020.

LOANS HELD FOR SALE ("LHFS")

LHFS include loans retained in the community bank portfolio and commercial loans originated under the guidelines of 
the  SBA  or  USDA.  LHFS  are  held  at  the  lower  of  cost  or  fair  value.  Generally,  LHFS  are  valued  on  an  aggregate 
portfolio basis. Any amount by which the cost exceeds fair value is initially recorded as a valuation allowance and 
subsequently  reflected  in  the  gain  or  loss  on  sale  when  sold.  At  September  30,  2020  and  2019,  there  was  no 
valuation  allowance  recorded  for  LHFS.  Gains  and  losses  on  LHFS  are  recorded  in  noninterest  income  on  the 
Consolidated  Statements  of  Operations.  Loan  costs  and  fees  are  deferred  at  origination  and  are  recognized  in 
income  at  the  time  of  sale.  Interest  income  is  calculated  based  on  the  note  rate  of  the  loan  and  is  recorded  as 
interest  income.  For  loans  transferred  to  LHFS  due  to  change  in  intent  of  holding  the  loans  to  maturity  or  for  the 
foreseeable future, such loans are transferred at lower of cost or fair value.

97

 
LOANS AND LEASES

LOANS RECEIVABLE

Loans receivable that management has the intent and ability to hold for the foreseeable future or until maturity or 
pay-off  are  reported  at  their  outstanding  principal  balances  net  of  any  unearned  income,  cumulative  charge-offs, 
unamortized  deferred  fees  and  costs  on  originated  loans,  and  unamortized  premiums  or  discounts  on  purchased 
loans.

Interest  income  on  loans  is  accrued  over  the  term  of  the  loans  based  upon  the  amount  of  principal  outstanding 
except  when  serious  doubt  exists  as  to  the  collectability  of  a  loan,  in  which  case  the  accrual  of  interest  is 
discontinued.  Unearned  income,  deferred  loan  fees  and  costs,  and  discounts  and  premiums  are  amortized  to 
interest  income  over  the  contractual  life  of  the  loan  using  the  interest  method.  The  Company  generally  places 
Community Banking loans on nonaccrual status when: the full and timely collection of interest or principal becomes 
uncertain; they are 90 days past due for interest or principal, unless they are both well-secured and in the process of 
collection;  or  part  of  the  principal  balance  has  been  charged  off.  The  majority  of  the  Company's  National  Lending 
loans  follow  the  same  nonaccrual  policy  as  Community  Banking  loans  with  certain  commercial  finance,  consumer 
finance and tax service loans not generally being placed on non-accrual status, but instead are charged off when the 
collection of principal and interest become doubtful. When placed on nonaccrual status, the accrued unpaid interest 
receivable is reversed against interest income and any remaining amortizing of net deferred fees is suspended. Cash 
collected on these loans is applied to first reduce the carrying value of the loan with any remainder being recognized 
as interest income. Generally, a loan can return to accrual status when all delinquent interest and principal become 
current under the terms of the loan agreement and collectability of the remaining principal and interest is no longer 
doubtful. Loans are considered past due when contractually required principal or interest payments have not been 
made on the due dates.

For commercial loans, the Company generally fully charges off or charges down to net realizable value (fair value of 
collateral,  less  estimated  costs  to  sell)  for  loans  secured  by  collateral  when:  management  judges  the  loans  to  be 
uncollectible; repayment is deemed to be protracted beyond reasonable time frames; the loan has been classified as 
a  loss  by  either  the  Company's  internal  loan  review  process  or  its  banking  regulatory  agencies;  the  customer  has 
filed bankruptcy and the loss becomes evident owing to lack of assets; or the loan meets a defined number of days 
past  due  unless  the  loan  is  both  well-secured  and  in  the  process  of  collection.  For  consumer  loans,  the  Company 
fully  charges  off  or  charges  down  to  net  realizable  value  when  deemed  uncollectible  due  to  bankruptcy  or  other 
factors, or meets a defined number of days past due.

The  Company  generally  considers  a  loan  to  be  impaired  when,  based  on  current  information  and  events,  it 
determines  that  it  will  not  be  able  to  collect  all  amounts  due  according  to  the  loan  contract,  including  scheduled 
interest payments. This evaluation is generally based on delinquency information, an assessment of the borrower’s 
financial condition and the adequacy of collateral, if any. The Company's impaired loans predominantly include loans 
on  nonaccrual  status  in  the  Commercial  segment  and  loans  modified  in  a  troubled-debt-restructuring,  whether  on 
accrual  or  nonaccrual  status.  The  Company  measures  the  amount  of  impairment,  if  any,  based  on  the  difference 
between  the  recorded  investment  in  the  loan  (net  of  previous  charge-offs,  deferred  loan  fees  or  costs  and 
unamortized  premium  or  discount)  and  the  present  value  of  expected  future  cash  flows,  discounted  at  the  loans 
effective interest rate. When collateral is the sole source of repayment for the impaired loan, the Company charges 
down to net realizable value.

98

As  part  of  the  Company’s  ongoing  risk  management  practices,  management  generally  attempts  to  work  with 
borrowers  when  necessary  to  extend  or  modify  loan  terms  to  better  align  with  their  current  ability  to 
repay.  Extensions  and  modifications  to  loans  are  made  in  accordance  with  internal  policies  and  guidelines  which 
conform to regulatory guidance. Modified loan terms may include interest rate reductions, principal forgiveness, term 
extensions, payment forbearance or other actions intended to minimize the Company’s economic loss and to avoid 
foreclosure or repossession of the collateral. Each occurrence is unique to the borrower and is evaluated separately. 
In a situation where an economic concession has been granted to a borrower that is experiencing financial difficulty, 
the  Company  identifies  and  reports  that  loan  as  a  troubled  debt  restructuring  (“TDR”).  Management  considers 
regulatory  guidelines  when  restructuring  loans  to  ensure  that  prudent  lending  practices  are  followed.  As  such, 
qualification  criteria  and  payment  terms  consider  the  borrower’s  current  and  prospective  ability  to  comply  with  the 
modified terms of the loan. Additionally, the Company structures loan modifications with the intent of strengthening 
repayment  prospects.  Loans  that  are  reported  as  TDRs  apply  the  identical  criteria  in  the  determination  of  whether 
the  loan  should  be  accruing  or  not  accruing.  The  event  of  classifying  the  loan  as  a  TDR  due  to  a  modification  of 
terms may be independent from the determination of accruing interest on a loan.

LEASES RECEIVABLE

The  Company  provides  various  types  of  commercial  lease  financing  that  are  classified  for  accounting  purposes  as 
direct  financing,  sales-type  or  operating  leases.  Leases  that  transfer  substantially  all  of  the  benefits  and  risks  of 
ownership to the lessee are classified as direct financing or sales-type leases and are included in loans and leases 
receivable on the Consolidated Statements of Financial Condition. Direct financing and sales-type leases are carried 
at the combined present value of future minimum lease payments and lease residual values. The determination of 
lease classification requires various judgments and estimates by management, including the fair value of equipment 
at lease inception, useful life of the equipment under lease, lease residual value, and collectability of minimum lease 
payments. 

Sales-type  leases  generate  dealer  profit,  which  is  recognized  at  lease  inception  by  recording  lease  revenue  net  of 
lease cost. Lease revenue consists of the present value of the future minimum lease payments. Lease cost consists 
of the lease equipment’s book value, less the present value of its residual. Interest income on direct financing and 
sales-type leases is recognized using methods that approximate a level yield over the fixed, non-cancelable term of 
the  lease.  Recognition  of  interest  income  is  generally  discontinued  at  the  time  the  lease  becomes  90  days 
delinquent, unless the lease is well-secured and in process of collection. Delinquency and past due status is based 
on the contractual terms of the lease. The Company receives pro rata rent payments for the interim period until the 
lease contract commences and the fixed, non-cancelable lease term begins. Interim payments are recognized in the 
month they are earned and are recorded in interest income. Management has policies and procedures in place for 
the determination of lease classification and review of the related judgments and estimates for all lease financings.

The  Company  generally  fully  charges  off  or  charges  down  to  net  realizable  value  (fair  value  of  collateral,  less 
estimated costs to sell) for leases when management judges the lease to be uncollectible; repayment is deemed to 
be  protracted  beyond  reasonable  time  frames;  the  lease  has  been  classified  as  a  loss  by  either  the  Company's 
internal review process or its banking regulatory agencies; the customer has filed bankruptcy and the loss becomes 
evident owing to lack of assets; or the lease meets a defined number of days past due unless the lease is both well-
secured and in the process of collection.

Some lease financings include a residual value component, which represents the estimated fair value of the leased 
equipment  at  the  expiration  of  the  initial  term  of  the  transaction.  The  estimation  of  the  residual  value  involves 
judgments  regarding  product  and  technology  changes,  customer  behavior,  shifts  in  supply  and  demand,  and  other 
economic  assumptions.  The  Company  reviews  residual  assumptions  at  least  annually  and  records  impairment,  if 
necessary, which is charged to non-interest expense in the period it becomes known. The Company may purchase 
and sell minimum lease payments, primarily as a credit risk reduction tool, to third-party financial institutions at fixed 
rates on a non-recourse basis with its underlying equipment as collateral. For those transactions that achieve sale 
treatment,  the  related  lease  cash  flow  stream  and  the  non-recourse  financing  are  derecognized.  For  those 
transactions  that  do  not  achieve  sale  treatment,  the  underlying  lease  remains  on  the  Company’s  Consolidated 
Statements of Financial Condition and non-recourse debt is recorded in the amount of the proceeds received. The 
Company retains servicing of these leases and bills, collects, and remits funds to the third-party financial institution. 
Upon  default  by  the  lessee,  the  third-party  financial  institutions  may  take  control  of  the  underlying  collateral  which 
the Company would otherwise retain as residual value.

99

Leases that do not transfer substantially all benefits and risks of ownership to the lessee are classified as operating 
leases.  Such  leased  equipment  are  included  in  rental  equipment  on  the  Consolidated  Statements  of  Financial 
Condition  and  are  depreciated  on  a  straight-line  basis  over  the  term  of  the  lease  to  its  estimated  residual  value. 
Depreciation  expense  is  recorded  as  operating  lease  equipment  depreciation  expense  within  noninterest  expense. 
Operating lease rental income is recognized when it becomes due and is reflected as a component of noninterest 
income. An allowance for lease losses is not provided on operating leases.

LOAN SERVICING AND TRANSFERS OF FINANCIAL ASSETS

The  Company,  from  time  to  time,  sells  loan  participations,  generally  without  recourse.  The  Company  also  sells 
commercial  SBA  and  USDA  loans  to  third  parties,  generally  without  recourse.  Sold  loans  are  not  included  in  the 
Consolidated  Financial  Statements.  The  Bank  generally  retains  the  right  to  service  the  sold  loans  for  a  fee  and 
records  a  servicing  asset,  which  is  included  within  other  assets  on  the  Consolidated  Statements  of  Financial 
Condition.  At  September  30,  2020  and  2019,  the  Bank  was  servicing  loans  for  others  with  aggregate  unpaid 
principal balances of $232.3 million and $175.5 million, respectively. The service fees and ancillary income related 
to these loans were immaterial.

Transfers of financial assets are accounted for as sales when control over the assets has been surrendered. Control 
over  transferred  assets  is  deemed  to  be  surrendered  when  (1)  the  assets  have  been  legally  isolated  from  the 
Company, (2) the transferee obtains the right (free of conditions that constrain it from taking advantage of that right) 
to  pledge  or  exchange  the  transferred  assets,  and  (3)  the  Company  does  not  maintain  effective  control  over  the 
transferred assets through an agreement to repurchase them before their maturity.

ALLOWANCE FOR LOAN AND LEASE LOSSES

The  allowance  for  loan  and  lease  losses  ("ALLL")  represents  management’s  estimate  of  probable  loan  and  lease 
losses that have been incurred as of the date of the Consolidated Financial Statements. The ALLL is increased by a 
provision for loan and lease losses charged to expense and decreased by charge-offs (net of recoveries). Estimating 
the  risk  of  loss  and  the  amount  of  loss  on  any  loan  or  lease  is  necessarily  subjective.  Management’s  periodic 
evaluation of the appropriateness of the ALLL is based on the Company’s and peer group’s past loan and lease loss 
experience,  known  and  inherent  risks  in  the  portfolio,  adverse  situations  that  may  affect  the  borrower’s  ability  to 
repay,  the  estimated  value  of  any  underlying  collateral,  and  current  economic  conditions.  While  management  may 
periodically allocate portions of the ALLL for specific problem loan or lease situations, the entire ALLL is available for 
any loan or lease charge-offs that occur. The ALLL consists of specific and general components.

The specific component of the ALLL relates to impaired loans and leases. Loans are generally considered impaired if 
full  principal  or  interest  payments  are  not  probable  in  accordance  with  the  contractual  loan  terms.  Leases  are 
generally considered impaired if collectability of the remaining minimum lease payments becomes uncertain. Often 
this  is  associated  with  a  delay  or  shortfall  in  payments  of  90  days  or  more  for  community  banking  loans  and 
leases. Non-accrual loans and leases and all TDRs are considered impaired. Impaired loans and leases, or portions 
thereof,  are  charged  off  when  deemed  uncollectible.  Impaired  loans  are  carried  at  the  present  value  of  expected 
future cash flows discounted at the loan’s effective interest rate or at the fair value of the collateral if the loan is 
collateral  dependent.  For  such  loans,  an  allowance  is  established  when  the  discounted  cash  flows  (or  collateral 
value or observable market price) of the impaired loan is lower than the carrying value of that loan.

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The  general  reserve  covers  certain  Community  Bank  and  Commercial  Finance  loans  and  leases  not  considered 
impaired  and  is  determined  based  upon  both  quantitative  and  qualitative  analysis.  A  separate  general  reserve 
analysis is performed for individual classified non-impaired loans and leases and for non-classified smaller-balance 
homogeneous loans. The three main assumptions for the quantitative components for 2020 and 2019 are historical 
loss rates, the look back period (“LBP”) and the loss emergence period (“LEP”).

•

•

•

The historical loss experience is determined by portfolio segment and is based on the actual loss history of 
the Company over a specified period of time. The period of time varies by portfolio and ranges from three to 
seven  years.  For  the  individual  classified  loans,  historic  charge-off  rates  for  the  Company’s  classified  loan 
population are utilized.

A  three  to  seven-year  LBP  is  appropriate  as  it  captures  the  Company’s  ability  to  workout  troubled  loans  or 
relationships while continuing to factor in the loss experience resulting from varying economic cycles and other 
factors.

The weighted average LEP is an estimate of the average amount of time from the point the Company identifies 
a credit event of the borrower to the point the loss is confirmed by the Company weighted by the dollar value of 
the write off. The LEP is only applied to the non-classified loan general reserve in the Company's Community 
Bank portfolio.

Qualitative  adjustment  considerations  for  the  general  reserve  include  considerations  of  changes  in  lending  and 
leasing  policies  and  procedures,  changes  in  national  and  local  economic  and  business  conditions  and 
developments,  changes  in  the  nature  and  volume  of  the  loan  and  lease  portfolio,  changes  in  lending  and  leasing 
management and staff, trending in past due, classified, nonaccrual, and other loan and lease categories, changes in 
the  Company’s  loan  and  lease  review  system  and  oversight,  changes  in  collateral  and  residual  values,  credit 
concentration risk, and the regulatory and legal requirements and environment. Beginning in the fiscal 2020 second 
quarter,  additional  reserve  levels  were  estimated  by  increasing  qualitative  factors  due  to  the  unprecedented 
uncertainty stemming from the COVID-19 pandemic. The additional reserves were primarily estimated for loans and 
leases  that  were  granted  short-term  payment  deferrals  related  to  financial  stress  stemming  from  the  COVID-19 
pandemic along with other loans and leases within certain industries that were considered higher risk for credit loss.

National Lending portfolios, outside of certain loans and leases in the Commercial Finance portfolio, primarily utilize 
a  general  reserve  process  that  mostly  uses  historical  factors  related  to  the  specific  loan  and  lease  portfolio, 
although  other  qualitative  factors  may  be  considered  in  the  final  loss  rate  used  to  calculate  the  reserve  on  these 
portfolios.  Loans  in  these  portfolios  are  generally  not  placed  on  non-accrual  status  or  impaired.  The  balances  are 
generally written off after a loan becomes past due greater than 210 days for insurance premium finance loans, 180 
days for tax and other specialty lending loans, 120 days for consumer credit products and 90 days for other loans. 
See Note 5. Loans and Leases, Net for further information on the ALLL.

The following are risk characteristics of the Company’s loan and lease portfolio:

Commercial Finance
The  Company's  commercial  finance  product  lines  include  term  lending,  asset  based  lending,  factoring,  leasing, 
insurance  premium  finance,  government  guaranteed  lending  and  other  commercial  finance  products  offered  on  a 
nationwide  basis  that  are  subject  to  adverse  market  conditions  which  may  impact  the  borrower’s  ability  to  make 
repayment on the loan or lease or could cause a decline in the value of the collateral that secures the loan or lease. 
The  loans  or  leases  are  primarily  made  based  on  the  operating  cash  flows  of  the  borrower  and  on  the  underlying 
collateral  provided  by  the  borrower.  The  cash  flows  of  borrowers  may  be  volatile  and  the  value  of  the  collateral 
securing  these  loans  and  leases  may  be  difficult  to  measure.  Most  commercial  finance  loans  and  leases  are 
secured by the assets being financed or other business assets such as accounts receivable or inventory. Although 
the loans and leases are often collateralized by equipment, inventory, accounts receivable, insurance premiums or 
other business assets, the liquidation of collateral in the event of a borrower default may be an insufficient source of 
repayment, because accounts receivable may be uncollectible and inventories and equipment may be obsolete or of 
limited use. The Company attempts to mitigate these risks by adhering to its underwriting policies in evaluating the 
management of the business and the credit-worthiness of borrowers and guarantors.

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Consumer Finance
The Bank designs its credit program relationships with certain desired outcomes. Three high priority outcomes are 
liquidity, credit protection, and risk retention. The Bank believes the benefits of these outcomes not only support its 
goals  but  the  goals  of  the  credit  program  partner  as  well.  The  Bank  designs  its  program  credit  protections  in  a 
manner so that the Bank earns a reasonable risk adjusted return, but is protected by certain layers of credit support, 
similar to what you would find in structured finance. The Bank will hold a sizable portion of the originated asset on its 
own  balance  sheet,  but  retains  the  flexibility  to  sell  a  portion  of  the  originated  asset  to  other  interested  parties, 
thereby supporting program liquidity. 

Tax Services
The  Bank's  tax  services  division  provides  short-term  taxpayer  advance  loans.  Taxpayers  are  underwritten  to 
determine  eligibility  for  these  unsecured  loans.  Due  to  the  nature  of  taxpayer  advance  loans,  it  typically  takes  no 
more than three e-file cycles (the period of time between scheduled IRS payments) from when the return is accepted 
by the IRS to collect from the borrower. In the event of default, the Bank has no recourse against the tax consumer. 
The Bank will charge off the balance of a taxpayer advance loan if there is a balance at the end of the calendar year, 
or when collection of principal becomes doubtful.

Through its tax services division, the Bank provides short-term electronic return originator ("ERO") advance loans on 
a nationwide basis. These loans are typically utilized by tax preparers to purchase tax preparation software and to 
prepare tax office operations for the upcoming tax season. EROs go through an underwriting process to determine 
eligibility for the unsecured advances. ERO loans are not collateralized. Collection on ERO advances begins once the 
ERO begins to process refund transfers. Generally, the Bank will charge off the balance of an ERO advance loan if 
there is a balance at the end of June, or when collection of principal becomes doubtful.

Warehouse Finance
The  Bank  participates  in  several  asset-backed  warehouse  lines  of  credit  whereby  the  Bank  is  in  a  senior,  secured 
position  as  the  first  out  participant.  These  facilities  are  primarily  collateralized  by  consumer  receivables,  with  the 
Bank holding a senior collateral position enhanced by a subordinate party structure.

Community Banking 
Effective  on  February  29,  2020  (the  "Closing  Date")  of  the  Community  Bank  division  sale  to  Central  Bank,  the 
Company substantially ceased originating loans within its Community Banking loan portfolio. The Company entered a 
servicing agreement with Central Bank for the retained Community Bank loan portfolio that became effective on the 
Closing Date. See Note 3. Divestitures for further information related to the Community Banking lending portfolio.

EARNINGS PER COMMON SHARE (“EPS”)

Basic earnings per share is computed by dividing income available to common stockholders after the allocation of 
dividends  and  undistributed  earnings  to  the  participating  securities  by  the  weighted  average  number  of  common 
shares  outstanding  for  the  period.  Diluted  earnings  per  share  reflects  the  potential  dilution  that  could  occur  if 
securities or other contracts to issue common stock were exercised, and is computed after giving consideration to 
the  weighted  average  dilutive  effect  of  the  Company’s  stock  options  and  after  the  allocation  of  earnings  to  the 
participating securities. See Note 6. Earnings per Common Share for further information.

PREMISES, FURNITURE AND EQUIPMENT

Land is carried at cost. Buildings, furniture, fixtures, leasehold improvements and equipment are carried at cost, less 
accumulated  depreciation  and  amortization.  Capital  leases,  where  the  Company  is  the  lessee,  are  included  in 
premises and equipment at the capitalized amount less accumulated amortization. The Company primarily uses the 
straight-line  method  of  depreciation  over  the  estimated  useful  lives  of  the  assets,  which  is  39  years  for  buildings, 
and range from two years to 15 years for leasehold improvements, and for furniture, fixtures and equipment. Assets 
are  reviewed  for  impairment  when  events  indicate  the  carrying  amount  may  not  be  recoverable.  See  Note  7. 
Premises, Furniture and Equipment, Net for further information.

BANK-OWNED LIFE INSURANCE

Bank-owned life insurance represents the cash surrender value of investments in life insurance contracts. Earnings 
on the contracts are based on the earnings on the cash surrender value, less mortality costs.

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FORECLOSED REAL ESTATE AND REPOSSESSED ASSETS

Real estate properties and repossessed assets acquired through, or in lieu of, loan foreclosure are initially recorded 
at fair value less selling costs at the date of foreclosure, establishing a new cost basis. The fair value of the real 
estate  owned  is  based  on  independent  appraisals,  real  estate  brokers’  price  opinions,  or  automated  valuation 
methods,  less  costs  to  sell.  The  fair  value  of  repossessed  assets  is  based  on  available  pricing  guides,  auction 
results or price opinions, less costs to sell. Any reduction to fair value from the carrying value of the related loan at 
the  time  of  acquisition  is  accounted  for  as  a  loan  loss  and  charged  against  the  allowance  for  loan  and  lease 
losses. Subsequent valuations are periodically performed by management. If the subsequent fair value, less costs to 
sell,  declines  to  less  than  the  carrying  amount  of  the  asset,  the  shortfall  is  recognized  in  the  period  it  becomes 
known  as  an  impairment  in  noninterest  expense  and  a  valuation  allowance  is  recorded  for  the  asset.  Operating 
expenses  of  properties  are  also  recorded  in  noninterest  expense.  Rental  income  of  properties  is  recorded  in 
noninterest income.

GOODWILL

Goodwill represents the cost in excess of the fair value of net assets acquired (including identifiable intangibles) in 
transactions  accounted  for  as  business  acquisitions.  Goodwill  is  evaluated  annually  for  impairment  at  a  reporting 
unit  level.  The  Company  has  determined  that  its  reporting  units  are  one  level  below  the  operating  segments  and 
distinguish  these  reporting  units  based  on  how  the  segments  and  reporting  units  are  managed,  taking  into 
consideration  the  economic  characteristics,  nature  of  the  products,  and  customers  of  the  segments  and  reporting 
units. The Company performs its impairment evaluation as of September 30 of each fiscal year unless a triggering 
event  occurs  that  would  require  an  interim  impairment  evaluation.  If  the  carrying  amount  of  the  reporting  unit  with 
goodwill exceeds its fair value, goodwill is considered impaired and is written down by the excess carrying value of 
the reporting unit. Subsequent increases in goodwill are not recognized in the Consolidated Financial Statements. No 
goodwill impairment was recognized during the fiscal years ended September 30, 2020, 2019 or 2018. See Note 
10. Goodwill and Intangible Assets for further information.

INTANGIBLE ASSETS

Intangible  assets  other  than  goodwill  are  amortized  over  their  respective  estimated  lives.  All  intangible  assets  are 
subject to an impairment test at least annually or more often if conditions indicate a possible impairment. See Note 
10. Goodwill and Intangible Assets for further information.

SECURITIES SOLD UNDER AGREEMENTS TO REPURCHASE

The  Company  enters  into  sales  of  securities  under  agreements  to  repurchase  with  primary  dealers  only,  which 
provide for the repurchase of the same security. Securities sold under agreements to repurchase identical securities 
are collateralized by assets which are held in safekeeping in the name of the Bank or by the dealers who arranged 
the  transaction.  Securities  sold  under  agreements  to  repurchase  are  treated  as  financings,  and  the  obligations  to 
repurchase such securities are reflected as a liability. The securities underlying the agreements remain in the asset 
accounts of the Company. See Note 13. Short-Term and Long-Term Borrowings for further information.

EMPLOYEE STOCK OWNERSHIP PLAN (“ESOP”)

The  cost  of  shares  issued  to  the  ESOP,  but  not  yet  allocated  to  participants,  are  presented  in  the  Consolidated 
Statements of Financial Condition as a reduction of stockholders’ equity. Compensation expense is recorded based 
on the market price of the shares as they are committed to be released for allocation to participant accounts. The 
difference between the market price and the cost of shares committed to be released is recorded as an adjustment 
to  additional  paid-in  capital.  Dividends  on  allocated  ESOP  shares  are  recorded  as  a  reduction  of  retained 
earnings.  Dividends  on  unallocated  shares  are  used  to  reduce  the  accrued  interest  and  principal  amount  of  the 
ESOP’s loan payable to the Company. At September 30, 2020 and 2019, all shares in the ESOP were allocated. See 
Note 15. Employee Stock Ownership and Profit Sharing Plans for further information.

STOCK COMPENSATION

Compensation expense for share-based awards is recorded over the vesting period at the fair value of the award at 
the  time  of  grant.  The  exercise  price  of  options  or  fair  value  of  non-vested  (restricted)  shares  granted  under  the 
Company’s incentive plans is equal to the fair market value of the underlying stock at the grant date. The Company 
has  elected,  with  the  adoption  of  ASU  2016-09,  to  record  forfeitures  as  they  occur.  See  Note  16.  Stock 
Compensation for further information.

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INCOME TAXES

The Company records income tax expense based on the amount of taxes due on its tax return plus deferred taxes 
computed based on the expected future tax consequences of temporary differences between the carrying amounts 
and  tax  bases  of  assets  and  liabilities,  using  enacted  tax  rates.  Deferred  tax  assets  are  reduced  by  a  valuation 
allowance when, in the opinion of management, it is more likely than not that some portion or all of the deferred tax 
assets will not be realized.

In  accordance  with  ASC  740,  Income  Taxes,  the  Company  recognizes  a  tax  position  as  a  benefit  only  if  it  is  more 
likely than not that the tax position would be sustained in a tax examination, with a tax examination being presumed 
to occur. The amount recognized is the largest amount of tax benefit that is greater than 50% likely of being realized 
upon  examination.  For  tax  positions  not  meeting  the  more  likely  than  not  test,  no  tax  benefit  is  recorded.  The 
Company  recognizes  interest  and/or  penalties  related  to  income  tax  matters  in  noninterest  income  or  noninterest 
expense.  The  effect  on  deferred  tax  assets  and  liabilities  from  a  change  in  tax  rates  is  recorded  in  income  tax 
expense in the Consolidated Statements of Operations in the period in which the enactment date occurs. If current 
period  income  tax  rates  change,  the  impact  on  the  annual  effective  income  tax  rate  is  applied  year  to  date  in  the 
period of enactment. See Note 17. Income Taxes for further information.

FINANCIAL INSTRUMENTS WITH OFF-BALANCE SHEET RISK

The Company, in the normal course of business, makes commitments to make loans which are not reflected in the 
Consolidated Financial Statements. The reserve for these unfunded commitments is included within Other Liabilities 
on the Consolidated Statements of Financial Condition.

REVENUE RECOGNITION

Interest  revenue  from  loans,  leases,  and  investments  is  recognized  on  the  accrual  basis  of  accounting  as  the 
interest is earned according to the terms of the particular loan, lease, or investment. Income from service and other 
customer  charges  is  recognized  as  earned.  Revenue  within  the  Consumer  segment  is  recognized  as  services  are 
performed  and  service  charges  are  earned  in  accordance  with  the  terms  of  the  various  programs.  The  Company 
adopted Accounting Standards Update 2014-09, Revenue from Contracts with Customers, and related amendments 
on  October  1,  2018  under  the  cumulative-effect  method.  ASU  2014-09  modifies  the  guidance  used  to  recognize 
revenue  from  contracts  with  customers  for  transfers  of  goods  or  services  and  transfers  of  non-financial  assets, 
unless those contracts are within the scope of other guidance. Upon adoption, the Company recorded a cumulative 
effect adjustment of $1.5 million to retained earnings, net of tax, due to changes in timing of revenue recognition 
from breakage of unregistered, unused prepaid cards in the Company’s MPS division. Results for prior periods have 
not  been  adjusted  and  continue  to  be  reported  in  accordance  with  the  Company’s  historical  accounting  policies. 
Refer to Note 21. Revenue from Contracts with Customers for additional information.

COMPREHENSIVE INCOME (LOSS)

Comprehensive income (loss) consists of net income and other comprehensive income or loss. Other comprehensive 
income  or  loss  includes  the  change  in  net  unrealized  gains  and  losses  on  securities  AFS,  net  of  reclassification 
adjustments  and  tax  effects.  Accumulated  other  comprehensive  income  (loss)  is  recognized  as  a  separate 
component of stockholders’ equity.

RELATED PARTY TRANSACTIONS

The Company has disclosed information on its equity investments and relationships with variable interest entities in 
Note 1. Summary of Significant Accounting Policies.

At September 30, 2020 and 2019, the Company had zero and $5.1 million, respectively, of loans outstanding with 
individuals deemed under Regulation O to be directors, executive officers and/or employees of the Company. 

RECLASSIFICATION AND REVISION OF PRIOR PERIOD BALANCES

Certain prior year amounts have been reclassified to conform to the current year financial statement presentation. 
These changes and reclassifications did not impact previously reported net income or comprehensive income.

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RECENTLY ADOPTED ACCOUNTING STANDARDS UPDATES ("ASU")

The following ASUs were adopted by the Company during the fiscal year ended September 30, 2020:

ASU 2016-02, Leases (Topic 842) and subsequent related updates (collectively ASU 2016-02) on October 1, 2019, 
which  requires  lessees  to  recognize  most  leases  on  their  balance  sheet.  Lessor  accounting  is  largely  unchanged. 
The ASU requires both quantitative and qualitative disclosures regarding key information about lease arrangements 
from both lessees and lessors. The Company elected the effective date transition method utilizing the adoption date 
as the first date of application of the revised guidance. As a result, prior period amounts have not been restated. 
Upon adoption, the Company elected certain transitional practical expedients offered through the guidance, including 
the 'package of practical expedients' whereby it did not reassess (i) whether any expired or existing contracts contain 
leases,  (ii)  the  lease  classification  of  any  expired  or  existing  leases,  and  (iii)  initial  direct  costs  for  any  existing 
leases,  which  resulted  in  the  Company  not  recognizing  a  cumulative  effect  adjustment  to  retained  earnings. 
Management  evaluated  Meta’s  leasing  contracts  and  activities  and  developed  methodologies  and  processes  to 
estimate  and  account  for  the  right-of-use  ("ROU")  assets  and  lease  liabilities  for  building  leases  based  on  the 
present value of future lease payments. On October 1, 2019, the Company recorded ROU assets and lease liabilities 
totaling  $27.4  million  and  $28.6  million,  respectively.  The  impact  to  capital  ratios  as  a  result  of  increased  risk-
weighted assets was immaterial. The adoption of this guidance did not result in a material change to lessee expense 
recognition.  The  changes  to  lessor  accounting,  as  well  as  change  in  customer  behavior  driven  by  the  adoption  of 
these ASUs, impact the results of Meta’s lease financing businesses, including earlier recognition of expense due to 
a narrower definition of initial direct costs.

As  a  lessee,  the  Company  enters  into  contracts  to  lease  real  estate,  information  technology  equipment  and  other 
various  types  of  equipment.  Leases  that  transfer  substantially  all  of  the  benefits  and  risks  of  ownership  to  the 
Company  are  classified  as  finance  leases,  while  all  others  are  classified  as  operating  leases.  At  lease 
commencement for buildings, a lease liability and ROU asset are calculated and recognized on both types of leases. 
The lease liability is equal to the present value of the future minimum lease payments. The ROU asset is equal to 
the  lease  liability,  plus  any  initial  direct  costs  and  prepaid  lease  payments,  less  any  lessor  incentives  received. 
Operating  lease  ROU  assets  are  included  in  other  assets  and  finance  lease  ROU  assets  are  included  in  premises 
and equipment, net. The Company uses the appropriate term Federal Home Loan Bank ("FHLB") rate to determine 
the discount rate for the present value calculation of future minimum lease payments when an implicit rate is not 
known for a given lease. The lease term used in the calculation includes any options to extend that the Company is 
reasonably certain to exercise. The Company has elected to not recognize assets or liabilities on its balance sheet 
related to short-term leases.

Subsequent to lease commencement, lease liabilities recorded for finance leases are measured using the effective 
interest rate method and the related ROU assets are amortized on a straight-line basis over the lease term. Interest 
expense and amortization expense are recorded separately on the Consolidated Statements of Operations in interest 
expense  on  borrowings  and  occupancy  and  equipment  noninterest  expense,  respectively.  At  September  30,  2020, 
the  Company  had  no  finance  lease  ROU  assets  or  lease  liabilities.  For  operating  leases,  total  lease  cost  is 
comprised  of  lease  expense,  short-term  lease  cost,  variable  lease  cost  and  sublease  income.  Lease  expense 
includes future minimum lease payments, which are recognized on a straight-line basis over the lease term, as well 
as  common  area  maintenance  charges,  real  estate  taxes,  insurance  and  other  expenses,  where  applicable,  which 
are expensed as incurred. Total lease cost for operating leases is recorded in occupancy and equipment noninterest 
expense. See Note 11. Operating Lease Right-of-Use Assets and Liabilities for further information.

The Company also adopted the following ASUs effective October 1, 2019, none of which had a material impact on 
the Company’s Consolidated Financial Statements:

–

–
–

–

ASU 2018-02, Income Statement -- Reporting Comprehensive Income (Topic 220)): Reclassification of Certain 
Tax  Effects  from  Accumulated  Other  Comprehensive  Income.  The  Company  elected  to  not  reclassify  tax 
effects stranded in accumulated other comprehensive income.
ASU 2018-09, Codification Improvements.
ASU 2020-01, Investments-Equity Securities (Topic 321), Investments-Equity Method and Joint Ventures (Topic 
323), and Derivatives and Hedging (Topic 815): Clarifying Interactions between Topics 321, 323 and 815.
ASU 2020-03, Codification Improvements to Financial Instruments.

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ASUs TO BE ADOPTED

ASU  2016-13,  Financial  Instruments  -  Credit  Losses  (Topic  326):  Measurement  of  Credit  Losses  on  Financial 
Instruments.  This  ASU,  along  with  subsequent  ASUs  published  as  clarifications  to  Topic  326,  requires  entities  to 
replace the incurred loss impairment methodology with a current expected loss (CECL) methodology to determine the 
allowance for credit losses for loans, net investments in leases, debt securities held at amortized cost, and certain 
off-balance sheet credit exposures. CECL requires loss estimates for the remaining estimated life of the asset to be 
measuring using historical loss data as well as adjustments for current conditions and reasonable and supportable 
forecasts  of  future  economic  conditions.  The  adoption  of  CECL  will  be  reflected  using  a  modified  retrospective 
approach  with  a  cumulative  effect  adjustment  to  Retained  Earnings  recorded  as  of  October  1,  2020  in  the 
Company’s Quarterly Report on Form 10-Q for the quarter-ending December 31, 2020.

The Company has established a governance structure to implement CECL and has developed methodologies to be 
used upon adoption. At September 30, 2020, loan and lease portfolios totaled $3.32 billion with a corresponding 
allowance for loan and lease losses (ALLL) of $56.2 million under current GAAP. Based on parallel runs of the CECL 
process that were performed in conjunction with the current ALLL process, the Company estimates that the adoption 
of  CECL  will  result  in  an  allowance  for  credit  losses  (ACL)  that  is  larger  than  the  current  ALLL  amount  by 
$12.0 million to $13.0 million in total for all portfolios. A portion of this increase is a result of new requirements to 
record ACL related to acquired loans and leases, regardless of any credit mark recorded. Under current GAAP, credit 
marks are included in the determination of the fair value adjustments reflected as a discount to the carrying value of 
the loans, and an ALLL is not recorded on acquired loans and leases until there is evidence of credit deterioration 
post acquisition. However, upon adoption of CECL, an ACL is recorded for all acquired loans and leases based on 
the lifetime loss concept. The remaining credit and interest mark from acquisition accounting as of September 30, 
2020 will continue to accrete over the life of the loan or lease but will no longer be considered when estimating the 
ACL for remaining acquired loans and leases upon CECL adoption. 

The  adoption  of  CECL  will  also  result  in  an  increase  in  the  liability  for  off-balance  sheet  credit  exposures  between 
$0.8  million  and  $0.9  million.  For  other  assets  within  the  scope  of  the  standard  such  as  debt  securities  held-to-
maturity and other receivables, management expects the impact from CECL to be inconsequential. 

The Company estimates a cumulative tax effected adjustment to record ACL and to increase the off-balance sheet 
credit exposure liability results in a reduction to retained earnings of $10.0 million to $11.0 million. Management is 
finalizing its review of certain asset-specific risk characteristics. Management is also evaluating financial statement 
and disclosure impacts as well as determining whether to elect to utilize the three-year phase-in period for regulatory 
impact  of  CECL.  As  the  Corporation  finalizes  the  implementation  of  the  standard  in  the  first  quarter  of  fiscal  year 
2021, final decisions by management will result in the specific October 1, 2020 ACL impact being established.

The initial increase to the Company’s ALLL and liability for off-balance sheet credit exposures will be recorded as an 
adjustment to beginning of the year retained earnings. Post adoption, as loans and leases are added to the portfolio, 
the Company expects higher levels of ACL determined by CECL assumptions, resulting in accelerated recognition of 
provision for credit losses, as compared to historical results.

ASU 2018-13, Fair Value Measurement (Topic 820): Disclosure Framework – Changes to the Disclosure Requirements 
for  Fair  Value  Measurements.  This  ASU  modifies  the  disclosure  requirements  on  fair  value  measurements  in  Topic 
820,  including  the  removal,  modification  to,  and  addition  of  certain  disclosure  requirements.  This  ASU  will  be 
effective  for  fiscal  years  beginning  after  December  15,  2019  with  early  adoption  permitted.  The  majority  of  the 
disclosure changes are to be applied on a prospective basis. The Company will adopt this ASU effective October 1, 
2020.  Although  this  ASU  impacts  the  Company’s  fair  value  disclosures,  no  additional  impact  to  the  Consolidated 
Financial Statements is expected.

ASU  2018-17,  Consolidation  (Topic  810)  –  Targeted  Improvements  to  Related  Party  Guidance  for  Variable  Interest 
Entities.  The  relevant  amendments  in  this  ASU  provide  updated  guidance  when  determining  whether  a  decision-
making  fee  is  a  variable  interest  and  requires  reporting  entities  to  consider  indirect  interest  held  through  related 
parties under common control on a proportional basis rather than as the equivalent of a direct interest in its entirety. 
The result of these amendments is likely more decision makers not having a variable interest through their decision-
making  arrangements.  These  amendments  will  also  create  alignment  between  determining  whether  a  decision-
making fee is a variable interest and determining whether a reporting entity within a related party group is the primary 
beneficiary of a VIE. This ASU is effective for fiscal years beginning after December 15, 2019. The Company does not 
expect a material impact on the Consolidated Financial Statements.

106

   
ASU 2019-12, Income Taxes (Topic 740) – Simplifying the Accounting for Income Taxes. The amendments in this ASU 
are intended to simplify the accounting for income taxes by removing certain exceptions to the general rules found in 
Topic  740-Income  Taxes.  The  majority  of  the  amendments  are  to  be  applied  on  a  prospective  basis.  This  ASU  is 
effective  for  fiscal  years  beginning  December  15,  2021.  The  Company  is  currently  evaluating  the  impact  of  this 
guidance on the consolidated financial statements.

ASU 2020-04, Reference Rate Reform (Topic 848) – Facilitation of the Effects of Reference Rate Reform on Financial 
Reporting. The amendments in this ASU provide optional expedients and exceptions to applying GAAP to contracts, 
hedging  relationships  and  other  transactions  impacted  by  reference  rate  reform  if  certain  criteria  are  met.  The 
amendments  include  a  one-time  sale  or  transfer  election  of  held-to-maturity  debt  securities  impacted  by  reference 
rate reform. The amendments in this ASU are effective upon issuance through December 31, 2022. The Company is 
currently evaluating the impact of this guidance on the consolidated financial statements.

NOTE 2.  SIGNIFICANT EVENTS

COVID-19 Pandemic 

The  COVID-19  pandemic  began  impacting  the  U.S.  and  global  economies  in  the  first  calendar  quarter  of  2020.  In 
March  2020,  the  U.S.  declared  a  national  emergency  and  imposed  travel  restrictions,  limitations  of  business 
operations in certain industries, and other efforts in order to impede the spread of COVID-19. Since the onset of this 
pandemic, macroeconomic conditions and markets have significantly deteriorated. While the process of phased re-
openings of the economies of many states began in May and June, COVID-19 continues to have a significant effect 
on individuals, businesses and the economy. In response to the impacts of COVID-19, the U.S. federal government 
enacted the Coronavirus Aid, Relief, and Economic Security Act ("CARES Act") on March 27, 2020. The goal of the 
CARES  Act  is  to  prevent  a  severe  economic  downturn  through  various  measures,  including  direct  financial  aid  to 
American families and economic stimulus to significantly impacted industry sectors. 

Accommodations to Borrowers

The Company is participating in the Paycheck Protection Program ("PPP"), which is being administered by the Small 
Business Administration ("SBA"). It is the Company's understanding that loans funded through the PPP program are 
fully guaranteed by the U.S. government and that a portion of these loans will ultimately be forgiven by the SBA in 
accordance with the terms of the program. See Note 5. Loans and Leases, Net for further information related to this 
program. 

In  response  to  the  COVID-19  pandemic  impact  on  customers,  the  Company  is  engaging  in  more  frequent 
communication  with  borrowers  to  better  understand  their  situation  and  challenges  and  has  been  offering  credit-
worthy  borrowers  experiencing  temporary  hardship  certain  loan  and  lease  modifications  ("COVID  modifications"), 
such as payment deferrals, as a result of interagency guidance issued on March 22, 2020 encouraging companies 
to work with customers impacted by COVID-19. The Company elected to treat COVID modifications on leases as part 
of the enforceable rights and obligations of the parties under the existing lease contract, resulting in these payment 
deferrals being treated as variable lease payments under the existing lease versus lease modifications. Additionally, 
for  COVID  modifications  on  loans,  the  Company  adjusted  its  effective  interest  rate  to  reflect  the  payment  deferral 
modification and continued accruing interest during this period. Short-term modifications made on a good faith basis 
in  response  to  COVID-19  borrowers  whose  payments  were  current  prior  to  any  relief,  are  not  to  be  considered 
troubled debt restructurings, and will not be considered delinquent so long as they meet their revised obligations in 
the modification agreement.

As  of  September  30,  2020,  $170.0  million  of  the  loans  and  leases  that  were  granted  deferral  payments  by  the 
Company  were  still  in  their  deferment  period.  In  addition,  the  Company  has  made  other  COVID-19  related 
modifications,  of  which  $23.3  million  are  still  active  as  of  September  30,  2020.  The  majority  of  the  other 
modifications were related to adjusting the type or amount of the customer's payments.

107

The table below presents the outstanding balance of active COVID-19 related modifications by type and category.

September 30, 2020

COVID-19 Related 
Payment Deferrals

Other COVID-19 Related 
Modifications

(Dollars in Thousands)

National Lending

Term lending

Asset based lending

Factoring

Lease financing

Insurance premium finance

SBA/USDA

Other commercial finance

Commercial finance

Consumer credit products

Other consumer finance

Consumer finance

Total National Lending

Community Banking

Commercial real estate and operating

Consumer one-to-four family real estate and other

Total Community Banking

Total loans and leases

Rental equipment

$ 

26,559  $ 

3,078 

— 

5,896 

230 

7,724 

69 

43,556 

1,574 

4,223 

5,797 

49,353 

120,695 

— 

120,695 

170,048 

— 

— 

4,846 

18,434 

— 

— 

— 

— 

23,280 

— 

— 

— 

23,280 

— 

— 

— 

23,280 

— 

23,280 

Total COVID-19 related modifications

$ 

170,048  $ 

Financial Impact

The  Company  recorded  $9.0  million  in  provision  expense  during  the  three  months  ended  September  30,  2020, 
compared to $4.1 million for the comparable period in the prior year. The increase in provision was primarily within 
the retained community bank, tax services, and commercial finance portfolios, partially offset by a decrease in the 
consumer  finance  portfolio.  Provision  increases  in  the  community  bank  and  commercial  finance  portfolios  were 
primarily  attributable  to  movie  theater,  hospitality,  and  small  ticket  equipment  finance  relationships  that  have 
experienced ongoing stress related to the COVID-19 pandemic. Additional provisions were also applied to loans and 
leases that received short-term payment deferrals. The Company’s approach to estimating the COVID-19 impact on 
credit quality is presented in Note 5. Loans and Leases, Net. 

The  Company's  interest  and  fee  income  could  be  reduced  as  a  result  of  COVID-19.  While  interest  and  fees  will 
continue to accrue in accordance with GAAP, a decrease in loan demand could lead to slower loan growth or even a 
contraction in loan balances in the near term. In addition, should eventual credit losses emerge, interest income and 
fees  accrued  may  need  to  be  reversed  in  future  periods.  At  this  time,  the  Company  is  unable  to  project  the 
materiality of such an impact. No additional significant financial impacts directly related to COVID-19 were identified 
for the fiscal year ended September 30, 2020.

108

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTE 3.  DIVESTITURES

On  the  Closing  Date,  the  Company  sold  the  Bank's  Community  Bank  division,  a  component  of  the  Company's 
Corporate segment, to Central Bank, a state-chartered bank headquartered in Storm Lake, Iowa. The sale included 
all  of  the  Community  Bank  division's  deposits,  branch  locations,  fixed  assets  and  employees  and  a  portion  of  the 
Community Bank division’s loan portfolio. The Company has summarized the results of the transaction below.

(Dollars in Thousands)

Cash and cash equivalents

Loans

Premises, furniture and equipment

Other assets

Total assets

Deposits

Other liabilities

Total liabilities

Net assets

Purchase price

Gain on sale

Fair Value at 
February 29, 2020

2,504 

268,584 

4,945 

1,250 

277,283 

290,493 

1,720 
292,213 

(14,930) 

4,345 

19,275 

$ 

$ 

$ 

$ 

$ 

$ 

The  $19.3  million  gain  on  sale  (before  tax)  was  recognized  within  noninterest  income  on  the  Company's  
Consolidated  Statements  of  Operations  for  the  fiscal  year  ended  September  30,  2020.  In  addition  to  what's 
reflected above, the Company also recognized $0.6 million, $0.2 million, $0.8 million, and $0.3 million in legal, IT, 
consulting,  and  nonrecurring  compensation  expenses  related  to  the  sale  of  the  Community  Bank  division, 
respectively.

The Company entered a servicing agreement with Central Bank for the retained Community Bank loan portfolio that 
became  effective  on  the  Closing  Date.  The  Company  recognized  $3.5  million  in  servicing  fee  expense  during  the 
fiscal year ended September 30, 2020.

On  August  4,  2020  and  September  17,  2020,  the  Company  sold  an  additional  $58.6  million  and  $76.4  million, 
respectively, of the retained Community Bank portfolio to Central Bank. The sales did not result in any material gain 
to the Company. As of September 30, 2020, the Company had $130.1 million of community bank loans classified 
as held for sale and expects to sell those loans during the first quarter of fiscal year 2021. See Note 5. Loans and 
Leases, Net, and Note 26. Subsequent Events, for additional information.

109

 
 
 
 
 
The  Company  has  summarized  the  Community  Bank  division  results  for  the  three  months  and  fiscal  year  ended 
September 30, 2020 below.

(Dollars in Thousands)

Three Months Ended September 30, 2020

Net interest income

(Reversal) Provision for loan and lease losses

Noninterest income

Noninterest expense

Net income (loss) before income tax expense

Fiscal Year Ended September 30, 2020

Net interest income

(Reversal) Provision for loan and lease losses

Noninterest income

Noninterest expense

Community Bank 
Sold(1)

Community Bank 
Retained(2)

Total Community 
Bank

$ 

$ 

$ 

—  $ 

9,045  $ 

(2,470)   

— 

327 

4,370 

5 

2,646 

2,143  $ 

2,034  $ 

2,512  $ 

34,393  $ 

(4,711)   

18,891 

19,694 

5,282 

(3,468)   

7,759 

9,045 

1,900 

5 

2,973 

4,177 

36,905 

14,180 

16,226 

13,041 

Net income (loss) before income tax expense
(1) Reflects the activity of the assets and liabilities included in the disposal of the Community Bank division through September 30, 2020.
(2) Reflects the activity of the retained Community Bank loan portfolio as of September 30, 2020.

21,635  $ 

4,275  $ 

$ 

25,910 

NOTE 4.  SECURITIES

The amortized cost, gross unrealized gains and losses and estimated fair values of available for sale ("AFS") and 
held to maturity ("HTM") debt securities are presented below. 

(Dollars in Thousands)
At September 30, 2020
Debt securities AFS
SBA securities
Obligation of states and political subdivisions
Non-bank qualified obligations of states and 
political subdivisions
Asset-backed securities
Mortgage-backed securities

Total debt securities AFS

(Dollars in Thousands)

At September 30, 2019
Debt securities AFS

SBA securities

Obligation of states and political subdivisions
Non-bank qualified obligations of states and 
political subdivisions

Asset-backed securities

Mortgage-backed securities

Total debt securities AFS

Amortized 
Cost

Gross 
Unrealized 
Gains

Gross 
Unrealized 
(Losses)

Fair Value

$  159,722  $ 

825 

5,391  $ 
16 

(158)  $  164,955 
841 

— 

314,819 
329,139 
439,879 
$  1,244,384  $ 

8,978 
2,015 
14,567 
30,967  $ 

(23)   
(6,229)   
(839)   

323,774 
324,925 
453,607 
(7,249)  $  1,268,102 

Amortized 
Cost

Gross 
Unrealized 
Gains

Gross 
Unrealized 
(Losses)

Fair Value

$  182,327  $ 

3,655  $ 

858 

16 

—  $  185,982 

— 

874 

396,430 

305,603 

378,670 

  1,263,888 

5,030 

262 

5,731 

14,694 

(903)   

400,557 

(3,331)   

302,534 

(1,855)   

382,546 

(6,089)    1,272,493 

110

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(Dollars in Thousands)

At September 30, 2020
Debt securities HTM

Amortized 
Cost

Gross 
Unrealized 
Gains

Gross 
Unrealized 
(Losses)

Fair Value

Non-bank qualified obligations of states and 
political subdivisions

Mortgage-backed securities

Total HTM securities

$ 

87,183  $ 

1,040  $ 

(29)  $ 

88,194 

5,427 

124 

— 

5,551 

$ 

92,610  $ 

1,164  $ 

(29)  $ 

93,745 

(Dollars in Thousands)

At September 30, 2019
Debt securities HTM

Amortized 
Cost

Gross 
Unrealized 
Gains

Gross 
Unrealized 
(Losses)

Fair Value

Non-bank qualified obligations of states and 
political subdivisions

Mortgage-backed securities

Total HTM securities

$  127,582  $ 

108  $ 

(1,403)  $  126,287 

7,182 

$  134,764  $ 

14 

122  $ 

(13)   

7,183 
(1,416)  $  133,470 

Management has implemented processes to identify securities that could potentially have a credit impairment that is 
other-than-temporary.  This  process  can  include,  but  is  not  limited  to,  evaluating  the  length  of  time  and  extent  to 
which  the  fair  value  has  been  less  than  the  amortized  cost  basis,  reviewing  available  information  regarding  the 
financial position of the issuer, interest or dividend payment status, monitoring the rating of the security, monitoring 
changes in value, and projecting cash flows. Management also determines whether the Company intends to sell a 
security or whether it is more likely than not the Company will be required to sell the security before the recovery of 
its amortized cost basis which, in some cases, may extend to maturity. To the extent the Company determines that a 
security is deemed to be other-than-temporarily impaired, an impairment loss is recognized.

For all securities considered temporarily impaired, the Company does not intend to sell these securities and it is not 
more likely than not that the Company will be required to sell the security before recovery of its amortized cost, which 
may occur at maturity. The Company believes collection will occur for all principal and interest due on all investments 
with amortized cost in excess of fair value and considered only temporarily impaired.

GAAP requires that, at acquisition, an enterprise classify debt securities into one of three categories: AFS, HTM or 
trading. AFS securities are carried at fair value on the consolidated statements of financial condition, and unrealized 
holding  gains  and  losses  are  excluded  from  earnings  and  recognized  as  a  separate  component  of  equity  in 
accumulated other comprehensive income ("AOCI"). HTM debt securities are measured at amortized cost. Both AFS 
and  HTM  are  subject  to  review  for  other-than-temporary  impairment.  The  Company  had  no  trading  securities  at 
September 30, 2020 or 2019. 

Gross  unrealized  losses  and  fair  value,  aggregated  by  investment  category  and  length  of  time  that  individual 
securities have been in continuous unrealized loss position, were as follows: 

(Dollars in Thousands)

At September 30, 2020
Debt securities AFS

SBA securities
Non-bank qualified obligations of 
states and political subdivisions

LESS THAN 12 MONTHS
Unrealized
(Losses)

Fair
Value

OVER 12 MONTHS
Fair
Value

Unrealized
(Losses)

TOTAL

Fair
Value

Unrealized
(Losses)

$  32,257  $ 

(102)  $  9,875  $ 

(56)  $  42,132  $ 

(158) 

6,265 

(6)   

3,103 

(17)   

9,368 

(23) 

Asset-backed securities

  106,474 

(1,089)    178,686 

(5,140)    285,160 

(6,229) 

Mortgage-backed securities

  138,338 

(839)   

— 

— 

  138,338 

(839) 

Total debt securities AFS

$ 283,334  $ 

(2,036)  $ 191,664  $ 

(5,213)  $ 474,998  $ 

(7,249) 

111

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(Dollars in Thousands)

At September 30, 2019
Debt securities AFS

SBA securities
Non-bank qualified obligations of 
states and political subdivisions

LESS THAN 12 MONTHS
Unrealized
(Losses)

Fair
Value

OVER 12 MONTHS
Fair
Value

Unrealized
(Losses)

TOTAL

Fair
Value

Unrealized
(Losses)

$  10,262  $ 

—  $ 

—  $ 

—  $  10,262  $ 

— 

Asset-backed securities

  158,176 

(1,823)    93,259 

(1,508)    251,435 

Mortgage-backed securities

1,713 

(1)    89,634 

(1,854)    91,347 

  66,326 

(177)    55,428 

(726)    121,754 

(903) 

(3,331) 

(1,855) 

Total debt securities AFS

$ 236,477  $ 

(2,001)  $ 238,321  $ 

(4,088)  $ 474,798  $ 

(6,089) 

(Dollars in Thousands)
At September 30, 2020
Debt securities HTM

Non-bank qualified obligations of 
states and political subdivisions

Total debt securities HTM

(Dollars in Thousands)

At September 30, 2019
Debt securities HTM

Non-bank qualified obligations of 
states and political subdivisions

LESS THAN 12 MONTHS
Unrealized
(Losses)

Fair
Value

OVER 12 MONTHS
Fair
Value

Unrealized
(Losses)

TOTAL

Fair
Value

Unrealized
(Losses)

$  7,397  $ 
$  7,397  $ 

(9)  $  3,637  $ 
(9)  $  3,637  $ 

(20)  $  11,034  $ 
(20)  $  11,034  $ 

(29) 
(29) 

LESS THAN 12 MONTHS
Unrealized
(Losses)

Fair
Value

OVER 12 MONTHS
Fair
Value

Unrealized
(Losses)

TOTAL

Fair
Value

Unrealized
(Losses)

$  5,967  $ 

(6)  $ 109,368  $ 

(1,397)  $ 115,335  $ 

(1,403) 

Mortgage-backed securities

1,471 

— 

1,803 

(13)   

3,274 

(13) 

Total debt securities HTM

$  7,438  $ 

(6)  $ 111,171  $ 

(1,410)  $ 118,609  $ 

(1,416) 

At September 30, 2020 and 2019, the Company's investment portfolio included securities with current unrealized 
losses  that  have  existed  for  longer  than  one  year.  All  of  these  securities  are  considered  to  be  acceptable  credit 
risks.  Because  (i)  the  declines  in  fair  value  were  due  to  changes  in  market  interest  rates,  not  in  estimated  cash 
flows, (ii) the Company does not intend or has not made a decision to sell these securities and (iii) it is not more 
likely than not that the Company will be required to sell the securities before recovery of their amortized cost basis, 
which may occur at maturity, no other-than-temporary impairment was recorded at September 30, 2020 or 2019.

The amortized cost and fair value of debt securities by contractual maturity are shown below. Certain securities have 
call  features  which  allow  the  issuer  to  call  the  security  prior  to  maturity.  Expected  maturities  may  differ  from 
contractual maturities in MBS because borrowers may have the right to call or prepay obligations with or without call 
or  prepayment  penalties.  Therefore,  MBS  are  not  included  in  the  maturity  categories  in  the  following  maturity 
summary.  The  expected  maturities  of  certain  SBA  securities  may  differ  from  contractual  maturities  because  the 
borrowers may have the right to prepay the obligation. However, certain prepayment penalties may apply.

112

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Securities AFS at Fair Value

(Dollars in Thousands)

At September 30, 2020
Due in one year or less

Due after one year through five years

Due after five years through ten years

Due after ten years

Mortgage-backed securities

Total securities AFS, at fair value

(Dollars in Thousands)

At September 30, 2019
Due in one year or less

Due after one year through five years
Due after five years through ten years

Due after ten years

Mortgage-backed securities

Total securities AFS, at fair value

Securities HTM at Fair Value

(Dollars in Thousands)

At September 30, 2020
Due after ten years

Mortgage-backed securities

Total securities HTM, at cost

(Dollars in Thousands)

At September 30, 2019
Due after ten years

Mortgage-backed securities

Total securities HTM, at cost

Amortized Cost

Fair Value

$ 

1,385  $ 

20,805 

32,441 

749,874 

804,505 

439,879 

1,398 

21,769 

34,025 

757,303 

814,495 

453,607 

$ 

1,244,384  $ 

1,268,102 

Amortized Cost

Fair Value

$ 

—  $ 

16,749 
50,263 

818,206 

885,218 

378,670 

— 

17,143 
51,840 

820,964 

889,947 

382,546 

$ 

1,263,888  $ 

1,272,493 

Amortized Cost

Fair Value

$ 

$ 

87,183  $ 

87,183 

5,427 

92,610  $ 

88,194 

88,194 

5,551 

93,745 

Amortized Cost

Fair Value

$ 

127,582  $ 

127,582 

7,182 

126,287 

126,287 

7,183 

$ 

134,764  $ 

133,470 

Activity related to the sale of securities available for sale is summarized below. 

Fiscal Year ended

(Dollars in Thousands)

Available For Sale 
   Proceeds from sales

   Gross gains on sales

   Gross losses on sales

2020

2019

2018

$ 

4,904  $ 

755,616  $ 

596,758 

51 

— 

6,006 

5,277 

2,551 

10,728 

 Net gain (loss) on securities AFS

$ 

51  $ 

729  $ 

(8,177) 

113

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
There was no activity related to the sale of securities held to maturity during the fiscal years ended September 30, 
2020, 2019, and 2018.

Securities with fair values of zero and approximately $21.9 million at September 30, 2020 and 2019, respectively, 
were  pledged  as  collateral  for  public  funds  on  deposit.  Securities  with  fair  values  of  zero  and  approximately  $4.8 
million at September 30, 2020, and 2019, respectively, were pledged as collateral for individual, trust and estate 
deposits.

Other investments, at cost, include equity securities without a readily determinable fair value, which are included in 
other assets on the consolidated statement of financial condition, and shares of stock in the Federal Reserve Bank 
("FRB") of Minneapolis and the FHLB of Des Moines.

Equity Securities

Equity  securities  without  a  readily  determinable  fair  value  totaled  $11.0  million  at  September  30,  2020  and 
$6.5 million at September 30, 2019.

FHLB Stock

The  Company’s  borrowings  from  the  FHLB  are  secured  by  a  blanket  collateral  agreement  with  respect  to  a 
percentage of unencumbered loans and the pledge of specific investment securities. Such advances can be made 
pursuant to several different credit programs, each of which has its own interest rate and range of maturities.

The investments in the FHLB stock are required investments related to the Company’s membership in and current 
borrowings from the FHLB of Des Moines. The investments in the FHLB of Des Moines could be adversely impacted 
by the financial operations of the FHLB and actions of their regulator, the Federal Housing Finance Agency. 

The FHLB stock is carried at cost since it is generally redeemable at par value. The carrying value of the stock held 
at the FHLB was $7.5 million and $30.9 million at September 30, 2020 and 2019, respectively. At fiscal year end 
2020 and 2019, the Company pledged securities with fair values of approximately $673.8 million to be used against 
FHLB  advances  as  needed  and  $812.2  million  against  specific  FHLB  advances,  respectively.  In  addition,  a 
combination of qualifying residential and other real estate loans of approximately $333.8 million and $928.8 million 
were pledged as collateral at September 30, 2020 and 2019, respectively. 

Included  in  Interest  and  Dividend  Income  from  other  investments  is  $0.8  million,  $1.0  million  and  $1.1  million 
related  to  dividend  income  on  FHLB  stock  for  the  fiscal  years  ended  September  30,  2020,  2019  and  2018, 
respectively.

FRB Stock
Upon  conversion  to  a  national  bank  on  April  1,  2020,  the  Bank  is  required  by  federal  law  to  subscribe  to  capital 
stock (divided into shares of $100 each) as a member of the FRB of Minneapolis with an amount equal to six per 
centum of the paid-up capital stock and surplus. One-half of the subscription is paid at time of application, and one-
half is subject to call of the Board of Governors of the Federal Reserve System. FRB of Minneapolis stock held by the 
Bank at September 30, 2020 totaled $19.7 million. These equity securities are 'restricted' in that they can only be 
owned by member banks. At fiscal year end 2020, the Company pledged securities with fair values of approximately 
$359.7 million against FRB advances. 

Included in Interest and Dividend Income from other investments is $0.3 million related to dividend income on FRB 
stock for the fiscal year ended September 30, 2020.

These equity securities are ‘restricted’ in that they can only be sold back to the respective institution from which they 
were  acquired  or  another  member  institution  at  par.  Therefore,  FRB  and  FHLB  stocks  are  less  liquid  than  other 
marketable  equity  securities,  and  the  fair  value  approximates  cost.  The  Company  evaluates  impairment  for 
investments  held  at  cost  on  at  least  an  annual  basis  based  on  the  ultimate  recoverability  of  the  par  value.  No 
impairment was recognized for such investments for the fiscal years ended September 30, 2020, 2019 or 2018.

114

NOTE 5.  LOANS AND LEASES, NET

Loans and Leases

Loans and leases consist of the following:

(Dollars in Thousands)

National Lending

Term lending(1)
Asset based lending(1)
Factoring
Lease financing(1)
Insurance premium finance
SBA/USDA(2)
Other commercial finance

Commercial finance

Consumer credit products

Other consumer finance

Consumer finance

Tax services

Warehouse finance

Total National Lending

Community Banking

Commercial real estate and operating

Consumer one-to-four family real estate and other

Agricultural real estate and operating

Total Community Banking

Total loans and leases

Net deferred loan origination fees

Total gross loans and leases

September 30, 2020

September 30, 2019

$ 

805,323  $ 

182,419 

281,173 

281,084 

337,940 

318,387 

101,658 

641,742 

250,465 

296,507 

177,915 

361,105 

88,831 

99,665 

2,307,984 

1,916,230 

89,809 

134,342 
224,151 

3,066 

293,375 

106,794 

161,404 
268,198 

2,240 

262,924 

2,828,576 

2,449,592 

457,371 

16,486 

11,707 

485,564 

3,314,140 

8,625 

3,322,765 

883,932 

259,425 

58,464 

1,201,821 

3,651,413 

7,434 

3,658,847 

Allowance for loan and lease losses

(56,188)   

(29,149) 

$ 

3,266,577  $ 

Total loans and leases, net(3)
(1) The Company has updated the presentation of its loan and lease table beginning in the fiscal 2020 first quarter. The new presentation includes 
a  new category called term lending. Certain balances previously  included in the asset based lending and lease financing categories  have  been 
reclassified  into  the  new  term  lending  category  during  the  fiscal  2020  first  quarter.  Prior  period  balances  have  been  conformed  to  the  new 
presentation.
(2) 

The Company is participating in the Paycheck Protection Program which is being administered by the Small Business Administration ("SBA"). As 
of September 30, 2020, the Company had 689 loans outstanding with a total of $219.0 million in loan balances that were originated as part of 
the program.
(3) 

As of September 30, 2020, the remaining balance of acquired loans and leases from the acquisition of Crestmark Bancorp, Inc. ("Crestmark") 
and its bank subsidiary, Crestmark Bank (the "Crestmark Acquisition") was $149.1 million and the remaining balances of the credit and interest 
rate mark discounts related to the acquired loans and leases held for investment were $2.8 million and $2.3 million, respectively. On August 1, 
2018, the Company acquired loans and leases from the Crestmark Acquisition totaling $1.06 billion and recorded related credit and interest rate 
mark discounts of $12.3 million and $6.0 million, respectively.

3,629,698 

During the fiscal year ended September 30, 2020, the Company transferred $542.1 million of Community Banking 
loans to held for sale. During the fiscal year ended September 30, 2019, the Company transferred $100.0 million of 
consumer credit product loans to held for sale

During  the  fiscal  years  ended  September  30,  2020  and  2019,  the  Company  originated  $98.8  million  and 
$171.3 million, respectively, of SBA/USDA and consumer credit product loans as held for sale.

115

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The  Company  sold  held  for  sale  loans  resulting  in  proceeds  of  $590.8  million  and  gains  on  sale  of  $7.7  million 
during  the  fiscal  year  ended  September  30,  2020.  The  Company  sold  held  for  sale  loans  resulting  in  proceeds  of 
$125.4 million and gains on sale of $5.1 million during the fiscal year ended September 30, 2019.

Loans purchased and sold by portfolio segment, including participation interests, for the fiscal years ended 
September 30, 2020 and 2019 were as follows:

(Dollars in Thousands)

Loans Purchased
Loans held for sale:

Total National Lending

Loans held for investment:

Total National Lending

Total Community Banking

Total purchases

Loans Sold
Loans held for sale:

Total National Lending

Total Community Banking

Loans held for investment:

Total Community Banking

Total sales

Leasing Portfolio

Fiscal Year Ended

September 30, 2020

September 30, 2019

$ 

—  $ 

132,530 

18,905 

151,435 

183,508 

407,296 

$ 

9,991 

600,795  $ 

15,443 

235,918 

26,704 

278,065 

121,071 

— 

13,069 

134,140 

Effective October 1, 2019, the Company adopted ASU 2016-02, Leases (Topic 842) and related ASUs on a modified 
retrospective basis, electing the practical expedients and optional transition method. As such, the following leasing 
disclosures include information at, or for the year ended September 30, 2020.

The net investment in direct financing and sales-type leases was comprised of the following:

September 30, 2020

September 30, 2019

(Dollars in Thousands)

Carrying Amount

Unguaranteed residual assets

Unamortized initial direct costs

Unearned income

$ 

299,487  $ 

17,203 

2,078 

(35,606)   

283,162  $ 

191,733 

13,353 

1,790 

(27,171) 

179,705 

Total investment in direct financing and sales-type leases

$ 

The carrying amount of direct financing and sales-type leases subject to residual value guarantees was $8.7 million 
at September 30, 2020.

116

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The components of total lease income were as follows:

(Dollars in Thousands)

Interest income - loans and leases

Fiscal Year Ended
September 30, 2020

Interest income on net investments in direct financing and sales-type leases

$ 

18,300 

Leasing and equipment finance noninterest income

Lease income from operating lease payments

Profit (loss) recorded on commencement date on sales-type leases
Other(1)
Total leasing and equipment finance noninterest income

44,319 

2,152 

4,357 
50,828 

69,128 
Total lease income
(1) Other leasing and equipment finance noninterest income consists of gains (losses) on sales of leased equipment, fees and service charges on 
leases and gains (losses) on sales of leases.

$ 

Undiscounted future minimum lease payments receivable for direct financing and sales-type leases and a 
reconciliation to the carrying amount recorded were as follows:

(Dollars in Thousands)

As of September 30, 2020

2021

2022

2023

2024

2025

Thereafter

$ 

Equipment under leases not yet commenced

Total undiscounted future minimum lease payments receivable for direct 
financing and sales-type leases

Third-party residual value guarantees

Total carrying amount of direct financing and sales-type leases

$ 

107,558 

87,775 

58,906 

33,059 

10,097 

2,092 

— 

299,487 

— 

299,487 

The Company did not record any contingent rental income from sales-type and direct financing leases in the fiscal 
year ended September 30, 2020.

During the Company's fiscal 2020 second quarter, the COVID-19 pandemic began impacting global and US markets 
and macroeconomic conditions, and continues to have an impact. Although the ultimate impact of the pandemic on 
the Company's loan and lease portfolio is difficult to predict, management performed an evaluation of the loan and 
lease  portfolio  in  order  to  assess  the  impact  on  repayment  sources  and  underlying  collateral  that  could  result  in 
additional losses. The framework for the analysis was based on the Company's then-current ALLL methodology with 
additional  considerations.  From  this  impact  assessment,  additional  reserve  levels  were  estimated  by  increasing 
qualitative factors. The additional reserves were estimated for loans that were granted short-term payment deferrals 
related  to  financial  stress  stemming  from  the  COVID-19  pandemic  along  with  other  loans  within  certain  industries 
that  were  considered  higher  risk  for  credit  loss  (e.g.  transportation,  hospitality,  travel,  entertainment  and  retail). 
Based  on  the  Company's  ongoing  assessment  of  the  COVID-19  pandemic,  the  Company  recognized  an  additional 
provision for loan and lease losses of $26.4 million during the fiscal year ended September 30, 2020. The Company 
will  continue  to  assess  the  impact  to  their  customers  and  businesses  as  a  result  of  COVID-19  and  refine  their 
estimate as more information becomes available.

117

 
 
 
 
 
 
 
 
 
 
 
 
Annual activity in the allowance for loan and lease losses was as follows: 

Fiscal Year Ended September 30,

2020

2019

2018

(Dollars in Thousands)

Beginning balance

Provision for loan and lease losses

Recoveries

Charge-offs

Ending balance

$ 

29,149  $ 

13,040  $ 

7,534 

64,776 

4,024 

55,650 

3,313 

29,433 

2,037 

(41,761)   

(42,854)   

(25,964) 

$ 

56,188  $ 

29,149  $ 

13,040 

Activity  in  the  allowance  for  loan  and  lease  losses  and  balances  of  loans  and  leases  by  portfolio  segment  for  the 
fiscal years ended September 30, 2020 and 2019 were as follows:

Allowance for loan and lease losses:

Fiscal Year Ended September 30, 2020

National Lending

Term lending

Asset based lending

Factoring

Lease financing

Insurance premium finance

SBA/USDA

Other commercial finance

Commercial finance

Consumer credit products

Other consumer finance

Consumer finance

Tax services

Warehouse finance

Total National Lending

Community Banking

Beginning 
balance

Provision 
(recovery) for 
loan and lease 
losses

Charge-offs

Recoveries

Ending 
balance

$ 

5,533  $ 

19,796  $ 

(10,458)  $ 

340  $ 

15,211 

(Dollars in Thousands)

2,437 

3,261 

1,275 

1,024 

383 

683 

(1,036)   

(245)   

6,105 

2,489 

2,688 

(42)   

(915)   

(728)   

(2,004)   

(2,131)   

(501)   

— 

47 

926 

371 

620 

— 

— 

1,406 

3,027 

7,023 

2,129 

940 

182 

14,596 

29,296 

(16,278)   

2,304 

29,918 

1,044 

5,118 

6,162 

— 

263 

(199)   

(538)   

(737)   

— 

(2,649)   

(2,649)   

22,006 

(22,834)   

31 

— 

— 

890 

890 

830 

— 

845 

2,821 

3,666 

2 

294 

21,021 

50,596 

(41,761)   

4,024 

33,880 

Commercial real estate and operating

6,208 

15,659 

Consumer one-to-four family real estate 
and other

Agricultural real estate and operating

Total Community Banking

Total

1,053 

867 

8,128 

(755)   

(724)   

14,180 

— 

— 

— 

— 

— 

— 

— 

— 

21,867 

298 

143 

22,308 

56,188 

$ 

29,149  $ 

64,776  $ 

(41,761)  $ 

4,024  $ 

118

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Allowance for loan and lease losses:

Fiscal Year Ended September 30, 2019

National Lending

Term lending

Asset based lending

Factoring

Lease financing

Insurance premium finance

SBA/USDA

Other commercial finance

Commercial finance

Consumer credit products

Other consumer finance

Consumer finance

Tax services

Warehouse finance

Total National Lending

Community Banking

Commercial real estate and operating

Consumer one-to-four family real estate 
and other

Agricultural real estate and operating

Total Community Banking

Total

Beginning 
balance

Provision 
(recovery) for 
loan and lease 
losses

Charge-offs

Recoveries

Ending 
balance

$ 

89  $ 

8,460  $ 

(4,581)  $ 

1,565  $ 

(Dollars in Thousands)

47 

64 

31 

1,031 

13 

28 

1,302 

785 

2,820 

3,605 

— 

65 

4,972 

6,220 

632 

1,216 

8,068 

2,388 

5,849 

1,824 

2,361 

370 

655 

(37)   

(2,725)   

(1,342)   

(2,689)   

— 

— 

39 

73 

762 

321 

— 

— 

5,533 

2,437 

3,261 

1,275 

1,024 

383 

683 

21,907 

(11,373)   

2,760 

14,596 

259 

8,563 

8,822 

24,873 

198 

55,800 

— 

(6,346)   

(6,346)   

(25,095)   

— 

— 

81 

81 

222 

— 

1,044 

5,118 

6,162 

— 

263 

(42,814)   

3,063 

21,021 

(12)   

— 

461 

(599)   

(150)   

(40)   

— 

(40)   

— 

— 

250 

250 

6,208 

1,053 

867 

8,128 

$ 

13,040  $ 

55,650  $ 

(42,854)  $ 

3,313  $ 

29,149 

119

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The  following  tables  provide  details  regarding  the  allowance  for  loan  and  lease  losses  and  balances  by  type  of 
allowance as of September 30, 2020 and 2019.

Allowance

Ending 
balance: 
individually 
evaluated for 
impairment

Ending 
balance: 
collectively 
evaluated for 
impairment

Total

Ending 
balance: 
individually 
evaluated 
for 
impairment

Loans and Leases
Ending 
balance: 
collectively 
evaluated 
for 
impairment

Total

$ 

3,155  $ 

12,056  $  15,211  $ 

26,085  $  779,238  $  805,323 

(Dollars in Thousands)

355 

274 

1,194 
— 

— 

— 

1,051 

2,753 

5,829 
2,129 

940 

182 

1,406 

3,027 

7,023 
2,129 

940 

182 

5,317 

5,071 

4,697 
— 

1,436 

177,102 

182,419 

276,102 

281,173 

276,387 
337,940 

281,084 
337,940 

316,951 

318,387 

— 

101,658 

101,658 

Recorded Investment
Fiscal Year Ended September 30, 2020

National Lending

Term lending

Asset based lending

Factoring

Lease financing
Insurance premium finance
SBA/USDA(1)
Other commercial finance

Commercial finance

4,978 

24,940 

  29,918 

42,606 

  2,265,378 

  2,307,984 

Consumer credit products

Other consumer finance

Consumer finance

Tax services

Warehouse finance

Total National Lending
Community Banking

Commercial real estate and 
operating

Consumer one-to-four family real 
estate and other

Agricultural real estate and operating  

Total Community Banking

— 

— 

— 

— 

— 

845 

2,821 

3,666 

2 

294 

845 

2,821 

3,666 

2 

294 

— 

89,809 

89,809 

1,987 

1,987 

— 

— 

132,355 

134,342 

222,164 

224,151 

3,066 

3,066 

293,375 

293,375 

4,978 

28,902 

  33,880 

44,593 

  2,783,983 

  2,828,576 

141 

21,726 

  21,867 

160 

457,211 

457,371 

— 

— 

141 

298 

143 

298 

143 

22,167 

  22,308 

104 

6,421 

6,685 

16,382 

5,286 

16,486 

11,707 

478,879 

485,564 

Total
(1)  The  ending  balance  collectively  evaluated  for  impairment  includes  $219.0  million  of  loan  balances  that  were  originated  as  part  of  the 
Company's participation in the PPP. No reserve was applied to these loan balances as of September 30, 2020 as the PPP is administered by the 
SBA and are fully guaranteed.

51,278  $ 3,262,862  $ 3,314,140 

51,069  $  56,188  $ 

5,119  $ 

$ 

120

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Allowance

Loans and Leases

Ending 
balance: 
individually 
evaluated for 
impairment

Ending 
balance: 
collectively 
evaluated for 
impairment

Total

Ending 
balance: 
individually 
evaluated for 
impairment

Ending 
balance: 
collectively 
evaluated for 
impairment

Total

$ 

(Dollars in Thousands)

450  $ 
— 
1,262 
112 
— 
51 
— 
1,875 
— 
— 
— 
— 
— 
1,875 

5,083  $  5,533  $ 
2,437 
1,999 
1,163 
1,024 
332 
683 
12,721 
1,044 
5,118 
6,162 
— 
263 
19,146 

2,437 
3,261 
1,275 
1,024 
383 
683 
  14,596 
1,044 
5,118 
6,162 
— 
263 
  21,021 

19,568  $  622,174  $  641,742 
250,465 
250,087 
296,507 
292,683 
177,915 
176,702 
361,105 
361,105 
88,831 
84,990 
99,665 
99,665 
  1,916,230 
  1,887,406 
106,794 
106,794 
161,404 
159,932 
268,198 
266,726 
2,240 
2,240 
262,924 
262,924 
  2,449,592 
  2,419,296 

378 
3,824 
1,213 
— 
3,841 
— 
28,824 
— 
1,472 
1,472 
— 
— 
30,296 

Recorded Investment
Fiscal Year Ended September 30, 2019
National Lending
Term lending
Asset based lending
Factoring
Lease financing
Insurance premium finance
SBA/USDA
Other commercial finance

Commercial finance

Consumer credit products
Other consumer finance

Consumer finance
Tax services
Warehouse finance
Total National Lending
Community Banking

Commercial real estate and 
operating
Consumer one-to-four family real 
estate and other
Agricultural real estate and operating  

Total Community Banking
Total

$ 

— 

6,208 

6,208 

258 

883,674 

883,932 

— 
— 
— 
1,875  $ 

1,053 
867 
8,128 

1,053 
867 
8,128 

27,274  $  29,149  $ 

100 
2,985 
3,343 

259,425 
58,464 
  1,201,821 
33,639  $ 3,617,774  $ 3,651,413 

259,325 
55,479 
  1,198,478 

In response to the ongoing COVID-19 pandemic, the Company allowed modifications, such as payment deferrals and 
temporary  forbearance,  to  credit-worthy  borrowers  who  are  experiencing  temporary  hardship  due  to  the  effects  of 
COVID-19. Accordingly, if all payments were less than 30 days past due prior to the onset of the pandemic effects, 
the loan or lease will not be reported as past due during the deferral or forbearance period. As of September 30, 
2020,  $170.0  million  of  loan  and  lease  that  were  granted  deferral  payments  by  the  Company  were  still  in  their 
deferment  period.  These  modifications  consisted  solely  of  payment  deferrals  ranging  from  30  days  to  six  months. 
These modifications are in line with applicable regulatory guidelines and, therefore, they are not reported as troubled-
debt restructurings. In addition, the Company has made other COVID-19 related modifications, of which $23.3 million 
were still active as of September 30, 2020. The majority of the other modifications were related to adjusting the type 
or  amount  of  the  customer's  payments.  The  Company  elected  to  accrue  and  recognize  interest  income  on  these 
modifications during the payment deferral period.

Federal  regulations  provide  for  the  classification  of  loans  and  other  assets  such  as  debt  and  equity  securities 
considered by the Bank's regulator, the OCC, to be of lesser quality as “substandard,” “doubtful” or “loss.” The loan 
classification and risk rating definitions are as follows:

Pass- A pass asset is of sufficient quality in terms of repayment, collateral and management to preclude a special 
mention or an adverse rating.

Watch- A watch asset is generally a credit performing well under current terms and conditions but with identifiable 
weakness meriting additional scrutiny and corrective measures. Watch is not a regulatory classification but can be 
used to designate assets that are exhibiting one or more weaknesses that deserve management’s attention. These 
assets are of better quality than special mention assets.

121

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Special  Mention-  Special  mention  assets  are  a  credit  with  potential  weaknesses  deserving  management’s  close 
attention  and,  if  left  uncorrected,  may  result  in  deterioration  of  the  repayment  prospects  for  the  asset.  Special 
mention  assets  are  not  adversely  classified  and  do  not  expose  an  institution  to  sufficient  risk  to  warrant  adverse 
classification. Special mention is a temporary status with aggressive credit management required to garner adequate 
progress and move to watch or higher.

The adverse classifications are as follows:

Substandard- A substandard asset is inadequately protected by the net worth and/or repayment ability or by a weak 
collateral position. Assets so classified will have well-defined weaknesses creating a distinct possibility the Bank will 
sustain  some  loss  if  the  weaknesses  are  not  corrected.  Loss  potential  does  not  have  to  exist  for  an  asset  to  be 
classified as substandard.

Doubtful-  A  doubtful  asset  has  weaknesses  similar  to  those  classified  substandard,  with  the  degree  of  weakness 
causing  the  likely  loss  of  some  principal  in  any  reasonable  collection  effort.  Due  to  pending  factors,  the  asset’s 
classification as loss is not yet appropriate.

Loss-  A  loss  asset  is  considered  uncollectible  and  of  such  little  value  that  the  asset’s  continuance  on  the  Bank’s 
balance  sheet  is  no  longer  warranted.  This  classification  does  not  necessarily  mean  an  asset  has  no  recovery  or 
salvage value leaving room for future collection efforts.

Loans and leases, or portions thereof, are charged off when collection of principal becomes doubtful. Generally, this 
is associated with a delay or shortfall in payments of 210 days or more for commercial insurance premium finance, 
180  days  or  more  for  the  purchased  student  loan  portfolios,  120  days  or  more  for  consumer  credit  products  and 
leases, and 90 days or more for community banking loans and commercial finance loans. Action is taken to charge 
off ERO loans if such loans have not been collected by the end of June and taxpayer advance loans if such loans 
have  not  been  collected  by  the  end  of  the  calendar  year.  Non-accrual  loans  and  troubled  debt  restructurings  are 
generally considered impaired.

The Company recognizes that concentrations of credit may naturally occur and may take the form of a large volume 
of related loans and leases to an individual, a specific industry, or a geographic location. Credit concentration is a 
direct, indirect, or contingent obligation that has a common bond where the aggregate exposure equals or exceeds a 
certain percentage of the Company’s Tier 1 Capital plus the Allowance for Loan and Lease Losses.

Beginning in the fiscal 2020 first quarter the Company implemented changes to the risk rating approach on certain 
commercial  finance  portfolios  as  part  of  a  streamlining  process  to  provide  a  more  consistent  risk  rating  approach 
across all of its lending portfolios. Based upon a study of the Company's special mention commercial finance loans 
and leases, the Company determined that approximately $117.0 million of those loans and leases should be rated 
as watch under the new approach. Prior to the fiscal 2020 first quarter, none of the Company's commercial finance 
loans and leases were rated as watch. Based on Meta's allowance methodology, these changes in risk ratings did 
not have a direct impact on the allowance for loan and lease losses. The aggregate balance of watch and special 
mention  loans  and  leases  within  the  commercial  finance  portfolio  increased  to  $209.6  million  at  September  30, 
2020, compared to $145.0 million at September 30, 2019.

The Company has various portfolios of consumer finance and tax services loans that present unique risks. Due to 
the  unique  risks  associated  with  these  portfolios,  the  Company  monitors  other  credit  quality  indicators  in  their 
evaluation of the appropriateness of the allowance for loan losses on these portfolios, and as such, these loans are 
not  included  in  the  asset  classification  table  below,  beginning  in  the  fiscal  2020  first  quarter.  The  September  30, 
2019  asset  classification  table  has  been  conformed  to  the  current  presentation.  The  outstanding  balances  of 
consumer  finance  loans  and  tax  services  loans  were  $224.2  million  and  $3.1  million  at  September  30,  2020, 
respectively, and $268.2 million and $2.2 million at September 30, 2019, respectively.

122

 
 
 
 
The asset classification of loans and leases were as follows:

Asset Classification
Fiscal Year Ended September 30, 
2020

National Lending

Term lending

Asset based lending

Factoring

Lease financing

Insurance premium finance

SBA/USDA

Other commercial finance

Commercial finance

Warehouse finance

Total National Lending

Community Banking

Commercial real estate and 
operating
Consumer one-to-four family real 
estate and other
Agricultural real estate and 
operating

Total Community Banking

Total loans and leases

Pass

Watch

Special 
Mention

Substandard

Doubtful

Total

(Dollars in Thousands)

$  725,101  $ 

29,637  $ 

24,501  $ 

21,249  $ 

4,835  $  805,323 

102,013 

217,245 

264,700 

336,364 

308,549 

100,727 

62,512 

45,200 

8,879 

284 

8,328 

931 

12,577 

13,657 

2,808 

222 

74 

— 

5,317 

5,071 

4,148 

701 

1,436 

— 

— 

— 

549 

369 

— 

— 

182,419 

281,173 

281,084 

337,940 

318,387 

101,658 

  2,054,699 

155,771 

53,839 

37,922 

5,753 

  2,307,984 

293,375 

— 

— 

— 

— 

293,375 

  2,348,074 

155,771 

53,839 

37,922 

5,753 

  2,601,359 

336,236 

98,295 

4,049 

18,211 

580 

457,371 

15,648 

1,526 

41 

— 

353,410 

98,336 

609 

188 

4,930 

9,588 

5,251 

23,650 

— 

— 

16,486 

11,707 

580 

485,564 

$ 2,701,484  $  254,107  $ 

63,427  $ 

61,572  $ 

6,333  $ 3,086,923 

Asset Classification

Pass

Watch

Special 
Mention

Substandard

Doubtful

Total

Fiscal Year Ended September 30, 
2019

National Lending

Term lending

Asset based lending

Factoring

Lease financing

Insurance premium finance

SBA/USDA

Other commercial finance

Commercial finance

Warehouse finance

Total National Lending

Community Banking

Commercial real estate and 
operating

Consumer one-to-four family real 
estate and other

Agricultural real estate and 
operating

Total Community Banking

Total loans and leases

$  585,382  $ 

—  $ 

36,792  $ 

19,024  $ 

544  $  641,742 

(Dollars in Thousands)

192,427 

256,048 

171,785 

361,105 

76,609 

99,057 

  1,742,413 

262,924 

  2,005,337 

— 

— 

— 

— 

— 

— 

— 

— 

— 

57,660 

36,635 

4,917 

— 

8,381 

608 

378 

3,824 

1,213 

— 

3,841 

— 

— 

— 

— 

— 

— 

— 

250,465 

296,507 

177,915 

361,105 

88,831 

99,665 

144,993 

28,280 

544 

  1,916,230 

— 

— 

— 

262,924 

144,993 

28,280 

544 

  2,179,154 

875,933 

1,494 

2,884 

3,621 

257,575 

946 

708 

196 

39,409 

  1,172,917 

4,631 

7,071 

5,876 

9,468 

8,548 

12,365 

— 

— 

— 

883,932 

259,425 

58,464 

— 

  1,201,821 

$ 3,178,254  $ 

7,071  $  154,461  $ 

40,645  $ 

544  $ 3,380,975 

123

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Past due loans and leases were as follows:

Accruing and Non-accruing Loans and Leases

Fiscal Year Ended September 30, 
2020

30-59 
Days
Past Due

60-89 
Days
Past Due

>
89 Days 
Past Due

Total 
Past
Due

Total Loans 
and Leases
Receivable

Current

Non-performing Loans and 
Leases

> 89 
Days 
Past Due 
and 
Accruing

Non-
accrual 
balance

Total

(Dollars in Thousands)

Loans held for sale

National Lending

Term lending

Asset based lending

Factoring

Lease financing

$  —  $  —  $  —  $  —  $  183,577  $  183,577  $  —  $  —  $  — 

$ 11,900  $  3,851  $  6,390  $ 22,141  $  783,182  $  805,323  $  266  $ 16,274  $ 16,540 

17 

— 

— 

— 

— 

— 

17 

  182,402 

  182,419 

— 

  281,173 

  281,173 

— 

— 

— 

— 

  1,096 

  1,096 

194 

  9,746 

  6,882 

  16,822 

  264,262 

  281,084 

  4,344 

  3,583 

  7,927 

Insurance premium finance

  1,227 

748 

  2,364 

  4,339 

  333,601 

  337,940 

  2,364 

— 

  2,364 

SBA/USDA

Other commercial finance

— 

— 

— 

— 

  1,027 

  1,027 

  317,360 

  318,387 

— 

— 

  101,658 

  101,658 

427 

— 

600 

  1,027 

— 

— 

Commercial finance

  13,338 

  14,345 

  16,663 

  44,346 

  2,263,638 

  2,307,984 

  7,401 

  21,553 

  28,954 

Consumer credit products

Other consumer finance

Consumer finance

Tax services

Warehouse finance

Total National Lending

Community Banking

Commercial real estate and 
operating

Consumer one-to-four family real 
estate and other

Agricultural real estate and 
operating

Total Community Banking

Total loans and leases held for 
investment

377 

600 

977 

— 

— 

358 

536 

894 

— 

— 

499 

  1,233 

88,576 

89,809 

373 

  1,509 

  132,833 

  134,342 

872 

  2,743 

  221,408 

  224,151 

499 

373 

872 

  1,743 

  1,743 

1,323 

3,066 

  1,743 

— 

— 

  293,375 

  293,375 

— 

— 

— 

— 

— 

— 

499 

373 

872 

  1,743 

— 

  14,315 

  15,239 

  19,278 

  48,832 

  2,779,744 

  2,828,576 

  10,016 

  21,553 

  31,569 

— 

— 

630 

630 

  456,741 

  457,371 

905 

114 

50 

  1,069 

15,417 

16,486 

50 

— 

580 

630 

50 

50 

— 

905 

— 

  1,769 

  1,769 

9,938 

11,707 

— 

  1,769 

  1,769 

114 

  2,449 

  3,468 

  482,096 

  485,564 

50 

  2,399 

  2,449 

  15,220 

  15,353 

  21,727 

  52,300 

  3,261,840 

  3,314,140 

  10,066 

  23,952 

  34,018 

Total loans and leases

$ 15,220  $ 15,353  $ 21,727  $ 52,300  $ 3,445,417  $ 3,497,717  $ 10,066  $ 23,952  $ 34,018 

124

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Accruing and Non-accruing Loans and Leases

Fiscal Year Ended September 30, 
2019

30-59 
Days
Past Due

60-89 
Days
Past Due

>
89 Days 
Past Due

Total 
Past
Due

Total Loans 
and Leases
Receivable

Current

Non-performing Loans and 
Leases

> 89 
Days 
Past Due 
and 
Accruing

Non-
accrual 
balance

Total

(Dollars in Thousands)

Loans held for sale

National Lending

Term lending

$  1,122  $ 

755  $ 

964  $  2,841  $  145,936  $  148,777  $ 

964  $  —  $ 

964 

  2,162 

910 

  14,098 

  17,170 

  624,572 

641,742 

  2,241 

  12,146 

  14,387 

Asset based lending

Factoring

— 

— 

— 

— 

— 

— 

— 

— 

  250,465 

  296,507 

250,465 

296,507 

— 

— 

— 

— 

  1,669 

  1,669 

Lease financing

  1,160 

  1,134 

  1,736 

  4,030 

  173,885 

177,915 

  1,530 

308 

  1,838 

Insurance premium finance

  1,999 

  2,881 

  3,807 

  8,687 

  352,418 

361,105 

  3,807 

— 

  3,807 

SBA/USDA

Other commercial finance

83 

— 

— 

— 

255 

— 

338 

— 

88,493 

99,665 

88,831 

99,665 

— 

— 

255 

— 

255 

— 

Commercial finance

  5,404 

  4,925 

  19,896 

  30,225 

  1,886,005 

  1,916,230 

  7,578 

  14,378 

  21,956 

Consumer credit products

627 

557 

239 

  1,423 

  105,371 

106,794 

239 

Other consumer finance

932 

  1,005 

  1,078 

  3,015 

  158,389 

161,404 

  1,078 

Consumer finance

  1,559 

  1,562 

  1,317 

  4,438 

  263,760 

268,198 

  1,317 

— 

— 

— 

— 

  2,240 

  2,240 

— 

2,240 

  2,240 

— 

— 

  262,924 

262,924 

— 

  6,963 

  6,487 

  23,453 

  36,903 

  2,412,689 

  2,449,592 

  11,135 

  14,378 

  25,513 

— 

— 

— 

— 

— 

239 

  1,078 

  1,317 

  2,240 

— 

Tax services

Warehouse finance

Total National Lending

Community Banking

Commercial real estate and 
operating

Consumer one-to-four family 
real estate and other

Agricultural real estate and 
operating

565 

458 

49 

Total Community Banking

  1,072 

— 

— 

— 

— 

— 

9 

— 

565 

  883,367 

883,932 

467 

  258,958 

259,425 

49 

58,415 

58,464 

9 

  1,081 

  1,200,740 

  1,201,821 

— 

— 

— 

— 

— 

44 

— 

44 

— 

44 

— 

44 

Total loans and leases held for 
investment

$  8,035  $  6,487  $ 23,462  $ 37,984  $ 3,613,429  $ 3,651,413  $ 11,135  $ 14,422  $ 25,557 

Total loans and leases

$  9,157  $  7,242  $ 24,426  $ 40,825  $ 3,759,365  $ 3,800,190  $ 12,099  $ 14,422  $ 26,521 

Non-accruing  loans  and  leases  were  $24.0  million  and  $14.4  million  at  September  30,  2020  and  2019, 
respectively. There were $10.1 million and $12.1 million in accruing loans and leases delinquent 90 days or more at 
September 30, 2020 and 2019, respectively. For the fiscal year ended September 30, 2020, gross interest income, 
which  would  have  been  recorded  had  the  non-accruing  loans  and  leases  been  current  in  accordance  with  their 
original terms, was insignificant, none of which was included in interest income.

Certain loans and leases 89 days or more past due as to interest or principal continue to accrue because they are 
(1) well-secured and in the process of collection or (2) one-to-four family real estate loans or consumer loans exempt 
under regulatory rules from being classified as non-accrual until later delinquency, usually 120 days past due.

When  analysis  of  borrower  operating  results  and  financial  condition  indicates  that  underlying  cash  flows  of  the 
borrower’s business are not adequate to meet its debt service requirements, the loan is evaluated for impairment. 
Often, this is associated with a delay or shortfall in scheduled payments, as described above.

125

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Impaired loans and leases at September 30, 2020 and 2019 were as follows:

September 30, 2020

Loans and leases without a specific valuation allowance

National Lending

Term lending

Asset based lending

Factoring

Lease financing
SBA/USDA

Commercial finance

Other consumer finance

Consumer finance

Total National Lending

Community Banking

Consumer one-to-four family real estate and other

Agricultural real estate and operating

Total Community Banking

Total

Loans and leases with a specific valuation allowance

National Lending

Term lending

Asset based lending

Factoring

Lease financing

Commercial finance

Total National Lending

Community Banking

Commercial real estate and operating

Total Community Banking

Total

Recorded
Balance

Unpaid Principal
Balance

Specific
Allowance

(Dollars in Thousands)

$ 

17,349  $ 

18,823  $ 

3,914 

3,892 

1,797 
1,436 
28,388 

1,987 

1,987 

30,375 

104 

6,421 

6,525 

3,914 

4,967 

1,805 
2,263 
31,772 

2,104 

2,104 

33,876 

104 

6,421 

6,525 

$ 

36,900  $ 

40,401  $ 

— 

— 

— 

— 
— 
— 

— 

— 

— 

— 

— 

— 

— 

$ 

8,736  $ 

8,736  $ 

3,155 

1,403 

1,179 

2,900 

14,218 

14,218 

160 

160 

1,403 

1,191 

2,900 

14,230 

14,230 

160 

160 

355 

274 

1,194 

4,978 

4,978 

141 

141 

$ 

14,378  $ 

14,390  $ 

5,119 

126

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
September 30, 2019

Loans and leases without a specific valuation allowance

Recorded
Balance

Unpaid Principal
Balance

Specific
Allowance

National Lending

Term lending

Asset based lending

Factoring

Lease financing
SBA/USDA

Commercial finance

Other consumer finance

Consumer finance

Total National Lending

Community Banking

Commercial real estate and operating

Consumer one-to-four family real estate and other

Agricultural real estate and operating

Total Community Banking

Total

Loans and leases with a specific valuation allowance

National Lending

Term lending

Factoring

Lease financing

SBA/USDA

Commercial finance

Total National Lending

Total

(Dollars in Thousands)

$ 

12,644  $ 

13,944  $ 

378 

1,563 

1,062 
2,595 
18,242 

1,472 

1,472 

19,714 

258 

100 

2,985 

3,343 

378 

2,638 

1,062 
2,595 
20,617 

1,539 

1,539 

22,156 

258 

100 

2,985 

3,343 

$ 

23,057  $ 

25,499  $ 

$ 

6,924  $ 

6,951  $ 

2,261 

151 

1,246 

10,582 

10,582 

3,601 

151 

1,246 

11,949 

11,949 

$ 

10,582  $ 

11,949  $ 

— 

— 

— 

— 
— 
— 

— 

— 

— 

— 

— 

— 

— 

— 

450 

1,262 

112 

51 

1,875 

1,875 

1,875 

127

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The  following  table  provides  the  average  recorded  investment  in  impaired  loans  and  leases  for  the  fiscal  years 
ended:

(Dollars in Thousands)

National Lending

Term lending

Asset based lending

Factoring

Lease financing

SBA/USDA

Commercial finance

Other consumer finance

Consumer finance

Total National Lending

Community Banking

Commercial real estate and operating

Consumer one-to-four family real estate and other

Agricultural real estate and operating

Total Community Banking

Total loans and leases

Fiscal Year Ended September 30,

2020

2019

Average
Recorded
Investment

Recognized 
Interest 
Income

Average
Recorded
Investment

Recognized 
Interest 
Income

$ 

26,126  $ 

386  $ 

6,119  $ 

344 

1,339 

4,075 

3,370 

3,164 

38,074 
1,860 

1,860 

39,934 

466 

114 

2,949 

3,529 

— 

13 

16 

— 

415 
143 

143 

558 

27 

10 

(74)   

(37)   

1,347 

4,751 

3,313 

639 

16,169  $ 

1,207 

1,207 

17,376 

269 

172 

1,483 

1,924 

$ 

43,463  $ 

521  $ 

19,300  $ 

— 

5 

17 

— 

366 
67 

67 

433 

14 

6 

107 

127 

560 

The  Company’s  troubled  debt  restructurings  ("TDRs")  typically  involve  forgiving  a  portion  of  interest  or  principal  on 
existing loans, making loans at a rate materially less than current market rates, or extending the term of the loan. 
There  were  $9.5  million  of  National  Lending  loans  and  leases  and  $5.2  million  of  Community  Banking  loans  that 
were modified in a TDR during the fiscal year ended September 30, 2020, all of which were modified to extend the 
term  of  the  loan.  There  were  $2.9  million  of  National  Lending  loans  and  leases  and  $2.5  million  of  Community 
Banking loans that were modified in a TDR during the fiscal year ended September 30, 2019. 

During  the  fiscal  year  ended  September  30,  2020,  the  Company  had  $3.9  million  of  National  Lending  loans  and 
$3.3 million of Community Banking loans that were modified in a TDR within the previous 12 months and for which 
there was a payment default. During the fiscal year ended September 30, 2019, the Company had $0.9 million of 
Community Banking loans and $0.2 million of National Lending loans or leases that were modified in a TDR within 
the previous 12 months and for which there was a payment default. TDR net charge-offs and the impact of TDRs on 
the Company's allowance for loan and lease losses were insignificant during the fiscal years ended September 30, 
2020 and September 30, 2019.

NOTE 6.  EARNINGS PER COMMON SHARE

Earnings  per  common  share  is  computed  after  deducting  any  preferred  dividends,  if  applicable.  The  Company  has 
granted restricted share awards with dividend rights that are considered to be participating securities. Accordingly, a 
portion of the Company’s earnings is allocated to those participating securities in the earnings per share calculation. 
Basic  earnings  per  common  share  is  computed  by  dividing  income  available  to  common  stockholders  after  the 
allocation of dividends and undistributed earnings to the participating securities by the weighted average number of 
common  shares  outstanding  for  the  period.  Diluted  earnings  per  common  share  reflects  the  potential  dilution  that 
could  occur  if  securities  or  other  contracts  to  issue  common  stock  were  exercised,  and  is  computed  after  giving 
consideration  to  the  weighted  average  dilutive  effect  of  the  Company’s  stock  options  and  after  the  allocation  of 
earnings to the participating securities. Antidilutive options are disregarded in earnings per share calculations.

128

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
A  reconciliation  of  net  income  and  common  stock  share  amounts  used  in  the  computation  of  basic  and  diluted 
earnings per share is presented below.

(Dollars in Thousands, Except Share and Per Share Data)
Basic income per common share:

For the Fiscal Years Ended September 30,

2020

2019

2018

Net income attributable to Meta Financial Group, Inc.

$  104,720  $ 

97,004  $ 

51,620 

Weighted average common shares outstanding

Basic income per common share

  35,651,709 

  38,880,919 

  30,737,499 

$ 

2.94  $ 

2.49  $ 

1.68 

Diluted income per common share:

Net income attributable to Meta Financial Group, Inc.

$  104,720  $ 

97,004  $ 

51,620 

Weighted average common shares outstanding

  35,651,709 

  38,880,919 

  30,737,499 

Outstanding options - based upon the two-class method

— 

40,718 

115,551 

Weighted average diluted common shares outstanding

  35,651,709 

  38,921,637 

  30,853,050 

Diluted income per common share

$ 

2.94  $ 

2.49  $ 

1.67 

NOTE 7.  PREMISES, FURNITURE AND EQUIPMENT, NET

Fiscal year-end premises and equipment were as follows:

(Dollars in Thousands)

Land

Buildings

Furniture, fixtures, and equipment

Less: accumulated depreciation and amortization

Net book value

September 30, 2020

September 30, 2019

$ 

$ 

1,354  $ 

20,170 

67,302 

88,826 

(47,218)   

41,608  $ 

2,932 

30,906 

61,216 

95,054 

(49,122) 

45,932 

Depreciation  expense  of  premises,  furniture  and  equipment  included  in  occupancy  and  equipment  expense  was 
approximately $9.2 million, $8.6 million and $5.7 million for the fiscal years ended September 30, 2020, 2019 and 
2018, respectively.

NOTE 8.  RENTAL EQUIPMENT, NET

Rental equipment consists of the following:

September 30, 2020

September 30, 2019

(Dollars in Thousands)

Computers and IT networking equipment

$ 

15,926  $ 

Motor vehicles and other

Other furniture and equipment

Solar panels and equipment

Total

Accumulated depreciation

Unamortized initial direct costs

Net book value

52,913 

74,197 

118,808 

261,844 

(57,601)   

1,721 

205,964  $ 

$ 

37,352 

23,884 

77,140 

116,505 

254,881 

(46,344) 

— 

208,537 

During fiscal year 2019, an impairment was recorded related to solar panels and equipment. See Note 10. Goodwill 
and Intangible Assets for further information.

129

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Undiscounted future minimum lease payments expected to be received for operating leases were as follows:

September 30, 2020

(Dollars in Thousands)

2021

2022

2023

2024

2025

Thereafter

$ 

Total undiscounted future minimum lease payments receivable for operating leases

$ 

NOTE 9.  FORECLOSED REAL ESTATE AND REPOSSESSED ASSETS

The following table provides an analysis of changes in foreclosed real estate and repossessed assets:

(Dollars in Thousands)

Balance, beginning of period

Additions
Reductions:

Write-downs

Net proceeds from sale

Gain (loss) on sale

   Total reductions

Balance, ending of period

Fiscal Year Ended September 30,

2020

2019

$ 

$ 

29,494  $ 

9,983 

568 

23,992 

(4,960)   

29,520 

9,957  $ 

30,509 

26,461 

22,737 

16,609 

11,834 

17,797 

125,947 

31,638 

190 

432 

1,917 

15 

2,334 

29,494 

At  September  30,  2020  and  2019,  the  Company  had  established  a  valuation  allowance  of  $0.5  million  and  $0.1 
million for repossessed assets, respectively. As of September 30, 2020 and 2019, the Company had no loans or 
leases in the process of foreclosure.

During  the  fiscal  year  ended  September  30,  2020,  the  Company  sold  $28.1  million  of  other  real  estate  owned 
("OREO"),  which  consisted  of  assets  related  to  a  Community  Bank  agriculture  real  estate  customer.  The  sale 
occurred via public auction and consisted of 30-plus parcels of land. The sale of 30-plus parcels closed in the fiscal 
2020  first  quarter.  The  Company  applied  Subtopic  ASC  610-20,  Gains  and  Losses  from  the  Derecognition  of 
Nonfinancial Assets to record the sale. The following table is a summary of the sale transaction, as reflected in the 
Company's financial statements:

September 30, 2020

(Dollars in Thousands)

Purchase price

Carrying value of OREO

Loss on sale

Deferred income recognized

  Net impact

$ 

$ 

23,083 

28,122 

(5,039) 

1,096 

(3,943) 

The  Company  recognized  a  $5.0  million  loss  from  the  sale  of  foreclosed  property  during  the  fiscal  year  ended 
September 30, 2020, which is included in the "Gain (loss) on sale of other" line on the Consolidated Statements of 
Operations. The Company also recognized $1.1 million in deferred rental income and $0.2 million in OREO expenses 
related to these foreclosed properties during the fiscal year ended September 30, 2020. 

130

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTE 10.  GOODWILL AND INTANGIBLE ASSETS

The Company held a total of $309.5 million of goodwill at September 30, 2020. The recorded goodwill is a result of 
multiple business combinations that have been consummated since fiscal year 2015, with the most recent pursuant 
to the Crestmark Acquisition that closed on August 1, 2018. Goodwill is assessed for impairment at least annually 
or more often if conditions indicate a possible impairment. The assessment is done at a reporting unit level, which is 
one  level  below  the  operating  segments.  The  Company  has  changed  its  basis  of  presentation  for  segments.  See 
Note 22. Segment Reporting for additional information on the Company's segment reporting.

The  changes  in  the  carrying  amount  of  the  Company’s  goodwill  and  intangible  assets  for  the  fiscal  years  ended 
September 30, 2020 and 2019 were as follows: 

(Dollars in Thousands)
Goodwill
September 30, 2019
Acquisitions

Impairment

September 30, 2020

September 30, 2018

Acquisitions
Measurement Period Adjustments(1)
Impairment

Payments

Banking

Corporate 
Services/Other

Total

$ 

$ 

$ 

87,145  $ 
— 

— 

222,360  $ 

— 

— 

—  $ 
— 

— 

309,505 
— 

— 

87,145  $ 

222,360  $ 

—  $ 

309,505 

87,145  $ 

216,125  $ 

—  $ 

303,270 

— 

— 

— 

— 

6,235 

— 

— 

— 

— 

— 

6,235 

— 

309,505 
87,145  $ 
September 30, 2019
(1) The Company recognized measurement period adjustments on provisional goodwill during fiscal year 2019 related to the Crestmark Acquisition.

222,360  $ 

—  $ 

$ 

Due to the ongoing economic impacts from the COVID-19 pandemic, the Company conducted a quantitative interim 
goodwill impairment assessment as of June 30, 2020. The impairment assessment compared the fair value of each 
reporting unit with its carrying amount (including goodwill). If the carrying amount of the reporting unit exceeds its fair 
value,  an  impairment  loss  is  recognized  in  an  amount  equal  to  the  excess.  The  Company’s  interim  assessment 
estimated  fair  value  for  each  reporting  unit  using  an  income  approach  that  incorporated  a  discounted  cash  flow 
model that involves many management assumptions based upon future growth projections which include estimates 
of COVID-19 impacts on our various business lines. Assumptions included estimates of future after-tax cash flows, 
growth rates, and discount rates based upon industry and competitor analyses.  Results of the interim assessment 
indicated  no  goodwill  impairment  for  any  of  the  reporting  units  as  of  June  30,  2020.  The  Company  completed  a 
qualitative goodwill impairment assessment as of September 30, 2020. Based on the results, it was identified that 
it was more likely than not the fair value of goodwill recorded exceeded the current carrying value and concluded no 
impairment existed as of September 30, 2020.

131

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(Dollars in Thousands)
Intangibles
Balance as of September 30, 2019

Acquisitions during the period

Amortization during the period

Write-offs during the period

Balance as of September 30, 2020

Gross carrying amount

Accumulated amortization

Accumulated impairment

Trademark (1)

Non-
Compete (2)

Customer 

Relationships (3) All Others (4)

Total

$ 

11,959  $ 

827  $ 

33,207  $ 

6,817  $ 

52,810 

— 

— 

— 

(1,058)   

(405)   

(8,874)   

— 

— 

— 

35 

(660)   

(156)   

35 

(10,997) 

(156) 

10,901  $ 

422  $ 

24,333  $ 

6,036  $ 

41,692 

14,624  $ 

2,480  $ 

82,088  $  10,113  $  109,305 

(3,723)   

(2,058)   

(47,507)   

(3,887)   

(57,175) 

— 

— 

(10,248)   

(190)   

(10,438) 

$ 

$ 

$ 
Balance as of September 30, 2020
(1) Book amortization period of 5-15 years. Amortized using the straight line and accelerated methods.
(2) Book amortization period of 3-5 years. Amortized using the straight line method.
(3) Book amortization period of 10-30 years. Amortized using the accelerated method.
(4) Book amortization period of 3-20 years. Amortized using the straight line method.

10,901  $ 

422  $ 

24,333  $ 

6,036  $ 

41,692 

(Dollars in Thousands)
Intangibles
Balance as of September 30, 2018

Acquisitions during the period

Amortization during the period

Write-offs during the period

Balance as of September 30, 2019

Gross carrying amount

Accumulated amortization

Accumulated impairment

Trademark (1)

Non-
Compete (2)

Customer 

Relationships (3) All Others (4)

Total

$ 

12,987  $ 

1,297  $ 

48,455  $ 

7,980  $ 

70,719 

— 

— 

— 

(1,028)   

(470)   

(15,248)   

— 

— 

— 

115 

(965)   

(313)   

115 

(17,711) 

(313) 

11,959  $ 

827  $ 

33,207  $ 

6,817  $ 

52,810 

14,624  $ 

2,480  $ 

82,088  $  10,703  $  109,895 

(2,665)   

(1,653)   

(38,633)   

(3,227)   

(46,178) 

— 

— 

(10,248)   

(659)   

(10,907) 

$ 

$ 

$ 
Balance as of September 30, 2019
(1) Book amortization period of 5-15 years. Amortized using the straight line and accelerated methods.
(2) Book amortization period of 3-5 years. Amortized using the straight line method.
(3) Book amortization period of 10-30 years. Amortized using the accelerated method.
(4) Book amortization period of 3-20 years. Amortized using the straight line method.

11,959  $ 

827  $ 

33,207  $ 

6,817  $ 

52,810 

The Company tests intangible assets for impairment at least annually or more often if conditions indicate a possible 
impairment. There were no impairments to intangible assets for the fiscal year ended September 30, 2020. There 
was  $0.1  million  in  impairments  to  intangible  assets  for  the  fiscal  year  ended  September  30,  2019.  Intangible 
impairment expense is recorded within the impairment expense line of the Consolidated Statements of Operations.

132

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The estimated amortization expense of intangible assets assumes no activities, such as acquisitions, which would 
result  in  additional  amortizable  intangible  assets.  Estimated  amortization  expense  of  intangible  assets  in  the 
subsequent fiscal years at September 30, 2020 was as follows:

Fiscal Year Ended

Anticipated Amortization

(Dollars in Thousands)

2021

2022

2023

2024

2025

Thereafter

Total anticipated intangible amortization

$ 

$ 

8,548 

6,422 

5,104 

4,387 

3,830 

13,401 

41,692 

Measurement Period Adjustments and Impairment - DC Solar
The Company previously purchased a portfolio of mobile solar generators ("MSGs") from DC Solar Solutions, Inc. and 
certain of its affiliates, a relationship in the Company's solar leasing business, and, in turn, leased the MSGs to DC 
Solar  Distribution,  Inc.,  an  affiliate  of  DC  Solar  Solutions.  During  2019,  the  Company  became  aware  that  the  DC 
Solar  entities  and  their  affiliates  filed  for  bankruptcy  and  the  entities,  including  their  principals,  are  subjects  of 
ongoing  federal  investigations  involving  allegations  of  fraudulent  misconduct.  The  Company  had  three  separate 
operating leases with DC Solar - two of which were included in the acquired Crestmark balances on August 1, 2018. 
The  third  transaction  was  originated  in  August  2018,  after  the  closing  of  the  Crestmark  Acquisition.  The  Company 
considered  the  bankruptcy  filing  and  fraud  allegations  as  new  facts  and  circumstances  and  concluded  the  alleged 
fraud existed at the acquisition date for the acquired DC Solar transactions. As a result, the identified impairment for 
the  acquired  DC  Solar  transactions  and  other  related  adjustments  were  recorded  as  measurement  period 
adjustments  to  the  acquired  assets  and  liability  amounts  recognized  and  were  offset  through  provisional  goodwill. 
The impairment and related adjustments for the DC Solar transaction originated post-acquisition have been reflected 
in fiscal year 2019 earnings. No additional impairment or net financial impact has been recognized since fiscal year 
2019.  As  of  September  30,  2020,  the  underlying  assets  are  ready  to  be  re-leased  and  are  now  part  of  normal 
business activities.

Measurement Period Adjustments - Other

The  Company  recorded  additional  measurement  period  adjustments  in  2019  for  provisional  tax,  compensation 
liabilities  and  other  liabilities  assumed  through  the  Crestmark  Acquisition.  The  Company  obtained  additional 
information about facts and circumstances existing at the Crestmark Acquisition date that resulted in a net increase 
to liabilities and goodwill recognized of $3.8 million.

133

 
 
 
 
 
NOTE 11.  OPERATING LEASE RIGHT-OF-USE ASSETS AND LIABILITIES

Operating lease ROU assets, included in other assets, were $25.8 million at September 30, 2020.

Operating lease liabilities, included in accrued expenses and other liabilities, were $27.1 million at September 30, 
2020.

Undiscounted future minimum operating lease payments and a reconciliation to the amount recorded as operating 
lease liabilities were as follows:

(Dollars in Thousands)

2021

2022

2023

2024

2025

Thereafter

Total undiscounted future minimum lease payments 

Discount

Total operating lease liabilities

$ 

$ 

3,742 

3,479 

2,799 

2,808 

2,755 

15,765 
31,348 
(4,275) 
27,073 

The weighted-average discount rate and remaining lease term for operating leases were as follows:

Weighted-average discount rate

Weighted-average remaining lease term (years)

September 30, 2020

 2.35 %

11.39

The  components  of  total  lease  costs  for  operating  leases,  included  in  occupancy  and  equipment  noninterest 
expense, were as follows: 

(Dollars in Thousands)

Lease expense

Short-term and variable lease cost

Sublease income

Total lease cost for operating leases

Fiscal Year Ended 
September 30, 2020

$ 

$ 

3,454 

496 

(733) 

3,217 

 
 
 
 
 
 
 
 
 
NOTE 12.  TIME CERTIFICATES OF DEPOSIT

Time  certificates  of  deposit  in  denominations  of  $250,000  or  more  were  approximately  $231.0  million  and  $51.4 
million at September 30, 2020, and 2019, respectively.

At September 30, 2020, the scheduled maturities of time certificates of deposit were as follows for the fiscal years 
ending: 

(Dollars in Thousands)

2021

2022

2023

2024

$  247,971 

25,663 

538 

— 

2025
Total (1)
$  274,172 
(1)  As  of  September  30,  2020,  the  Company  had  $253.9  million  of  certificates  of  deposit  which  were  recorded  in  wholesale  deposits  on  the 
Consolidated Statements of Financial Condition.

— 

Under  the  Dodd-Frank  Act,  IRA  and  non-IRA  deposit  accounts  are  permanently  insured  up  to  $250,000  by  the  DIF 
under management of the FDIC.

NOTE 13.  SHORT-TERM AND LONG-TERM BORROWINGS

Short-Term Borrowings

September 30,

(Dollars in Thousands)

Overnight federal funds purchased 

Repurchase agreements

     Total

2020

2019

$ 

$ 

—  $  642,000 

— 

4,019 

—  $  646,019 

The  Company  had  no  overnight  federal  funds  purchased  from  the  FHLB  or  from  other  financial  institutions  at 
September  30,  2020,  as  compared  to  $477.0  million  of  overnight  federal  funds  purchased  from  the  FHLB  and 
$165.0  million  from  other  financial  institutions  at  September  30,  2019.  At  September  30,  2020  and  2019,  the 
Company had no short-term advances from the FHLB.

The Bank has executed blanket pledge agreements whereby the Bank assigns, transfers, and pledges to the FHLB 
and  grants  to  the  FHLB  a  security  interest  in  real  estate  and  securities  collateral.  The  Bank  has  the  right  to  use, 
commingle, and dispose of the collateral it has assigned to the FHLB. Under the agreement, the Bank must maintain 
“eligible collateral” that has a “lending value” at least equal to the “required collateral amount,” all as defined by 
the agreement.

At fiscal year-end 2020 and 2019, the Bank pledged securities with fair values of approximately $673.8 million and 
$812.2 million, respectively, to be used against FHLB advances as needed. In addition, qualifying real estate loans 
of approximately $333.8 million, and $928.8 million were pledged as collateral at September 30, 2020, and 2019, 
respectively.

The company had no securities sold under agreements to repurchase at September 30, 2020 and $4.0 million at 
September 30, 2019.

135

 
 
 
 
 
 
 
 
 
 
An analysis of securities sold under agreements to repurchase at September 30, 2020 and 2019 follows:

September 30,

(Dollars in Thousands)

Highest month-end balance

Average balance

Weighted average interest rate for the fiscal year

Weighted average interest rate at fiscal year end

2020

2019

$ 

2,550 

$ 

328 

 2.00 %

 — %

4,306 

3,542 

 2.67 %

 2.41 %

As of September 30, 2020, the Company did not have any securities pledged as collateral for securities sold under 
agreements  to  repurchase.  There  were  $4.9  million  of  securities  pledged  as  collateral  for  securities  sold  under 
agreements to repurchase at September 30, 2019.

The Bank has a line of credit with another financial institution for $25.0 million as of September 30, 2020. This line 
of credit has no fee, and, as of September 30, 2020, the Bank had not drawn on it.

Long-Term Borrowings 

September 30,

(Dollars in Thousands)

Long-term FHLB advances

Trust preferred securities

2020

2019

$ 

—  $  110,000 

13,661 

73,807 

10,756 

13,661 

73,644 

18,533 

98,224  $  215,838 

Subordinated debentures (net of issuance costs)
Other long-term borrowings (1)
     Total
(1) Includes $10.6 million of discounted leases and $0.1 million of capital lease obligations at September 30, 2020. 

$ 

Management extinguished its remaining long-term FHLB advances in the fiscal 2020 fourth quarter. Prior to doing so, 
the  advances  had  an  outstanding  balance  of  $110.0  million  at  a  weighted  average  cost  of  2.41%.  The  early 
extinguishment resulted in a pre-tax charge of $1.7 million to other expense in the fiscal 2020 fourth quarter.

At  September  30,  2020,  the  scheduled  maturities  of  the  Company's  long-term  borrowings  were  as  follows  for  the 
fiscal years ending:

Long-term 
FHLB advances

Trust preferred 
securities

Subordinated 
debentures

Other long-
term 
borrowings

Total

September 30,

(Dollars in Thousands)

2021

2022

2023

2024

2025

Thereafter

$ 

—  $ 

—  $ 

—  $ 

5,442  $ 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

13,661 

73,807 

2,735 

1,853 

726 

— 

— 

5,442 

2,735 

1,853 

726 

— 

87,468 

98,224 

Total long-term borrowings

$ 

—  $ 

13,661  $ 

73,807  $ 

10,756  $ 

Certain trust preferred securities are due to First Midwest Financial Capital Trust I, a 100%-owned nonconsolidated 
subsidiary of the Company. The securities were issued in 2001 in conjunction with the Trust’s issuance of 10,000 
shares  of  Trust  Preferred  Securities.  The  securities  bear  the  same  interest  rate  and  terms  as  the  trust  preferred 
securities. The securities are included on the Consolidated Statements of Financial Condition as liabilities. 

136

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The  Company  issued  all  of  the  10,310  authorized  shares  of  trust  preferred  securities  of  First  Midwest  Financial 
Capital  Trust  I  holding  solely  securities.  Distributions  are  paid  semi-annually.  Cumulative  cash  distributions  are 
calculated  at  a  variable  rate  of  LIBOR  plus  3.75%  (4.01%  at  September  30,  2020,  and  5.81%  at  September  30, 
2019),  not  to  exceed  12.5%.  The  Company  may,  at  one  or  more  times,  defer  interest  payments  on  the  capital 
securities for up to 10 consecutive semi-annual periods, but not beyond July 25, 2031. At the end of any deferral 
period,  all  accumulated  and  unpaid  distributions  are  required  to  be  paid.  The  capital  securities  are  required  to  be 
redeemed  on  July  25,  2031;  however,  the  Company  has  a  semi-annual  option  to  shorten  the  maturity  date.  The 
redemption price is $1,000 per capital security plus any accrued and unpaid distributions to the date of redemption.

Holders of the capital securities have no voting rights, are unsecured and rank junior in priority of payment to all of 
the Company’s indebtedness and senior to the Company’s common stock.

Although the securities issued by the Trust are not included as a component of stockholders’ equity, the securities 
are treated as capital for regulatory purposes, subject to certain limitations.

Through  the  Crestmark  Acquisition,  the  Company  acquired  $3.4  million  in  floating  rate  capital  securities  due  to 
Crestmark Capital Trust I, a 100%-owned nonconsolidated subsidiary of the Company. The subordinated debentures 
bear interest at LIBOR plus 3.00%, have a stated maturity of 30 years and are redeemable by the Company at par, 
with  regulatory  approval.  The  interest  rate  is  reset  quarterly  at  distribution  dates  in  February,  May,  August,  and 
November. The interest rate as of September 30, 2020 was 3.23%. The Company has the option to defer interest 
payments on the subordinated debentures from time to time for a period not to exceed five consecutive years. 

The Company completed the public offering of $75.0 million of 5.75% fixed-to-floating rate subordinated debentures 
during  fiscal  year  2016.  These  notes  are  due  August  15,  2026.  The  subordinated  debentures  were  sold  at  par, 
resulting in net proceeds of approximately $73.9 million. At September 30, 2020, the Company had $73.8 million in 
aggregate principal amount in subordinated debentures, net of issuance costs of $1.2 million.

NOTE 14.  STOCKHOLDERS' EQUITY

Repurchase of Common Stock
During fiscal year 2020, the Company repurchased 3,669,597 shares of its common stock, at an average price of 
$33.04 per share, which exhausted the remaining shares available for repurchase by the Company under the March 
26, 2019 share repurchase program. The Company's Board of Directors authorized the November 20, 2019 share 
repurchase  program  to  repurchase  up  to  an  additional  7,500,000  shares  of  the  Company's  outstanding  common 
stock.  This  authorization  is  effective  from  November  21,  2019  through  December  31,  2022.  The  Company 
suspended its share repurchase activity in March 2020 and resumed repurchase activity during September 2020.

Under the repurchase program, repurchased shares were retired and designated as authorized but unissued shares. 
The  Company  accounts  for  repurchased  shares  using  the  par  value  method  under  which  the  repurchase  price  is 
charged to paid-in capital up to the amount of the original proceeds of those shares. When the repurchase price is 
greater than the original issue proceeds, the excess is charged to retained earnings. As of September 30, 2020, the 
remaining number of shares available for repurchase under this program was 4,149,631 shares of common stock.

For the fiscal years ended September 30, 2020, and 2019, the Company also repurchased 103,830 and 104,219 
shares, or $3.2 million and $3.4 million, of common stock, respectively, in settlement of employee tax withholding 
obligations due upon the vesting of restricted stock.

Repurchase of Treasury Stock
On June 25, 2019, Meta retired $5.0 million, or 114,558 shares, of common stock held in treasury. The Company 
accounts for the retirement of repurchased shares, including treasury stock, using the par value method under which 
the repurchase price is charged to paid-in capital up to the amount of the original proceeds of those shares. When 
the  repurchase  price  is  greater  than  the  original  issue  proceeds,  the  excess  is  charged  to  retained  earnings.  No 
shares of common stock held in treasury were retired during the fiscal year ended September 30, 2020.

137

 
 
NOTE 15.  EMPLOYEE STOCK OWNERSHIP AND PROFIT SHARING PLANS

The Company maintains an Employee Stock Ownership Plan (“ESOP”) for eligible employees who have 1,000 hours 
of  employment  with  the  Bank,  have  worked  at  least  one  year  at  the  Bank  and  who  have  attained  age  21.  ESOP 
expense of $3.0 million, $2.9 million and $2.1 million was recorded for the fiscal years ended September 30, 2020, 
2019 and 2018, respectively.

Contributions to the ESOP and shares released from suspense are allocated among ESOP participants on the basis 
of  compensation  in  the  year  of  allocation.  Benefits  generally  become  100%  vested  after  seven  years  of  credited 
service.  Prior  to  the  completion  of  seven  years  of  credited  service,  a  participant  who  terminates  employment  for 
reasons other than death or disability receives a reduced benefit based on the ESOP’s vesting schedule. Forfeitures 
are  reallocated  among  remaining  participating  employees  in  the  same  proportion  as  contributions.  Benefits  are 
payable  in  the  form  of  stock  upon  termination  of  employment.  The  Company’s  contributions  to  the  ESOP  are  not 
fixed, so benefits payable under the ESOP cannot be estimated.

For  the  fiscal  years  ended  September  30,  2020,  2019  and  2018,  157,909  shares,  98,753  shares  and  72,996 
shares, from the suspense account, with a fair value of $19.22, $32.61 and $27.55 per share, respectively, were 
released. For the fiscal years ended September 30, 2020, 2019 and 2018, allocated shares and total ESOP shares 
reflect 59,865 shares, 79,926 shares and 6,687 shares, respectively, withdrawn from the ESOP by participants who 
were no longer with the Company or by participants diversifying their holdings. At September 30, 2020, 2019 and 
2018, there were 5,662, 5,336 and 3,987 shares purchased, respectively, for dividend reinvestment.

Fiscal year-end ESOP shares are as follows: 

At September 30,

(Dollars in Thousands)

Allocated shares

Unearned shares

Total ESOP shares

2020

2019

2018

809,116 

778,088 

812,346 

— 

— 

— 

809,116 

778,088 

812,346 

Fair value of unearned shares

$ 

—  $ 

—  $ 

— 

The  Company  also  has  a  profit  sharing  plan  covering  substantially  all  full-time  employees.  Profit  sharing  expense 
included in compensation and benefits, for the fiscal years ended September 30, 2020, 2019 and 2018  was $3.1 
million, $3.0 million and $2.2 million, respectively. As of October 1, 2020, the Company modified its profit sharing 
plan to incorporate a Qualified Automatic Contribution Arrangement (QACA) safe harbor provision, whereby employee 
contributions are matched at 100% of the first 4% of eligible compensation contributed.

NOTE 16.  STOCK COMPENSATION

The Company maintains the Meta Financial Group, Inc. 2002 Omnibus Incentive Plan, as amended and restated (the 
"2002  Omnibus  Incentive  Plan"),  which,  among  other  things,  provides  for  the  awarding  of  stock  options  and 
nonvested  (restricted)  shares  to  certain  officers  and  directors  of  the  Company.  Awards  are  granted  by  the 
Compensation  Committee  of  the  Board  of  Directors  based  on  the  performance  of  the  award  recipients  or  other 
relevant factors.

The following table shows the effect to income, net of tax benefits, of share-based expense recorded:

Fiscal Year Ended September 30,

2020

2019

2018

(Dollars in Thousands)
Total employee stock-based compensation expense recognized in 
income, net of tax effects of $2,567, $3,230, and $3,139, respectively $ 

7,656  $ 

9,716  $ 

7,878 

As of September 30, 2020, stock-based compensation expense not yet recognized in income totaled $7.5 million, 
which is expected to be recognized over a weighted-average remaining period of 2.52 years.

138

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
At grant date, the fair value of options awarded to recipients is estimated using a Black-Scholes valuation model. The 
exercise price of stock options equals the fair market value of the underlying stock at the date of grant. Options are 
issued for a period of 10 years with 100% vesting generally occurring either at grant date or over a period of four 
years.  No  options  were  granted  during  the  fiscal  years  ended  September  30,  2020,  2019  or  2018.  The  intrinsic 
value of options exercised during the fiscal years ended September 30, 2020, 2019 and 2018 were $1.0 million, 
$1.8 million and $1.9 million, respectively.

Shares have previously been granted each year to executives and senior leadership members under the applicable 
Company  incentive  plan.  These  shares  vest  at  various  times  ranging  from  immediately  to  four  years  based  on 
circumstances at time of grant. The fair value is determined based on the fair market value of the Company’s stock 
on the grant date. Director shares are issued to the Company’s directors, and these shares vest immediately. The 
total fair value of director’s shares granted during the fiscal years ended September 30, 2020, 2019 and 2018 was 
$0.8 million, $1.0 million and $1.1 million, respectively.

In addition to the Company’s 2002 Omnibus Incentive Plan, the Company also maintains the 1995 Stock Option and 
Incentive Plan. No new options were, or could have been, awarded under the 1995 plan during the fiscal years ended 
September 30, 2020, 2019 or 2018.

In addition, during the first and second quarters of fiscal 2017, shares were granted to certain executive officers of 
the Company in connection with their signing of employment agreements with the Company. These stock awards vest 
in equal installments over eight years.

The following tables show the activity of options and share awards (including shares of restricted stock subject to 
vesting  and  fully-vested  restricted  stock)  granted,  exercised  or  forfeited  under  all  of  the  Company’s  option  and 
incentive plans during the fiscal years ended September 30, 2020 and 2019.

(Dollars in Thousands, Except Share and Per Share Data)

Options outstanding, September 30, 2019

Granted

Exercised

Forfeited or expired

Options outstanding, September 30, 2020

Options exercisable end of fiscal year

(Dollars in Thousands, Except Share and Per Share Data)

Options outstanding, September 30, 2018

Granted

Exercised

Forfeited or expired

Options outstanding, September 30, 2019

Number
of
Shares

Weighted
Average
Exercise
Price

Weighted
Average
Remaining
Contractual
Term (Yrs)

Aggregate
Intrinsic
Value

59,835  $ 

— 

(59,835)   

— 

—  $ 

—  $ 

8.06 

— 

8.06 

— 

— 

— 

1.54 $ 

1,469 

— 

— 

1.00  

1,011 

— 

0 $ 

0 $ 

— 

— 

— 

Number
of
Shares

Weighted
Average
Exercise
Price

Weighted
Average
Remaining
Contractual
Term (Yrs)

Aggregate
Intrinsic
Value

155,961  $ 

— 

(93,099)   

(3,027)   

59,835  $ 

8.48 

— 

8.68 

10.60 

8.06 

1.78 $ 

2,974 

— 

— 

— 

— 

1,842 

33 

1.54 $ 

1,469 

Options exercisable end of fiscal year

59,835  $ 

8.06 

1.54 $ 

1,469 

139

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(Dollars in Thousands, Except Share and Per Share Data)

Nonvested shares outstanding, September 30, 2019

Granted

Vested

Forfeited or expired

Nonvested shares outstanding, September 30, 2020

(Dollars in Thousands, Except Share and Per Share Data)

Nonvested shares outstanding, September 30, 2018

Granted

Vested

Forfeited or expired
Nonvested shares outstanding, September 30, 2019

NOTE 17.  INCOME TAXES

Number of
Shares

Weighted Average
Fair Value At Grant

926,122  $ 

191,372 

(316,283)   

(11,128)   

790,083  $ 

29.54 

32.32 

29.92 

31.35 

30.03 

Number of
Shares

Weighted Average
Fair Value At Grant

1,005,813  $ 

315,802 

(391,061)   

(4,432)   
926,122  $ 

29.89 

25.18 

26.97 

25.98 
29.54 

The Company and its subsidiaries file a consolidated federal income tax return on a fiscal year basis. The provision 
for income taxes for the years presented below consisted of the following: 

(Dollars in Thousands)

Federal:

Current

Deferred

State:

Current

Deferred

Income tax (benefit) expense

Fiscal Years Ended September 30,
2019

2020

2018

$ 

3,148  $ 

5,278  $ 

(4,023) 

(4,505)   

(14,831)   

(1,357)   

(9,553)   

4,860 

2,158 

5,649 

530 

7,018 
5,661  $ 

6,179 
(3,374)  $ 

$ 

5,895 

1,872 

2,611 

634 

3,245 
5,117 

140

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The tax effects of the Company's temporary differences that give rise to significant portions of its deferred tax assets 
and liabilities were:

(Dollars in Thousands)

Deferred tax assets:

Bad debts

Deferred compensation

Stock based compensation

Valuation adjustments
General business credits(1)
Accrued expenses

Lease liability

Other assets

Deferred tax liabilities:

Premises and equipment
Intangibles
Net unrealized gains on securities available for sale

Deferred income

Leased assets

Right-of-use assets

Other liabilities

September 30,

2020

2019

$ 

13,968  $ 

1,288 

4,073 

5,343 

37,888 

2,155 

6,798 

3,215 

74,728 

(2,852)   
(2,114)   
(5,964)   

— 

6,805 

1,626 

4,296 

6,596 

27,935 

3,767 

— 

3,144 

54,169 

(3,084) 
(1,812) 
(2,146) 

(179) 

(35,279)   

(24,996) 

(6,550)   

(4,246)   

(57,005)   
17,723  $ 

$ 

— 

(3,068) 

(35,285) 
18,884 

Net deferred tax assets
(1) 

The general business credits are investment tax credits generated from qualified solar energy property placed in service during the fiscal years 

ended September 30, 2020 and 2019. These credits expire on September 30, 2040.

As of September 30, 2020, the Company had a gross deferred tax asset of $2.4 million for separate company state 
cumulative  net  operating  loss  carryforwards,  for  which  $2.4  million  was  reserved.  At  September  30,  2019,  the 
Company had a gross deferred tax asset of $2.0 million for separate company state cumulative net operating loss 
carryforwards,  for  which  $2.0  million  was  reserved.  These  state  operating  loss  carryforwards  will  expire  in  various 
subsequent periods.

In general, management believes that the realization of its deferred tax assets is more likely than not based on the 
expectations as to future taxable income; therefore, there was no deferred tax valuation allowance at September 30, 
2020, or 2019 with the exception of the state cumulative net operating loss carryforwards discussed above.

141

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The table below reconciles the statutory federal income tax expense and rate to the effective income tax expense 
and  rate  for  the  fiscal  years  presented.  The  Company's  effective  tax  rate  is  calculated  by  dividing  income  tax 
expense by income before income tax expense.

Fiscal Years Ended September 30,

2020

2019

2018

(Dollars in Thousands)

Amount

Rate

Amount

Rate

Amount 

Rate

Statutory federal income tax expense and rate

$ 24,151 

 21.0 % $ 20,568 

 21.0 % $ 14,082 

 24.5 %

Change in tax rate resulting from:

State income taxes net of federal benefits

  5,444 

 4.7 %   5,000 

 5.1 %   2,461 

 4.3 %

162(m) disallowance

Tax exempt income

Nondeductible acquisition costs

General business credits

  1,129 

 1.0 %   2,777 

 2.8 %  

— 

 — %

(1,212) 

 (1.0) %  

(2,714) 

 (2.8) %  

(6,968)   (12.1) %

— 

 — %  

— 

 — %   1,295 

 2.3 %

  (22,284)   (19.4) %   (27,126)   (27.7) %  

(3,948) 

 (6.9) %

Tax reform
Amended Crestmark Bancorp historical tax return  

— 
— 

 — %  
 — %  

— 
— 

 — %   3,849 
(4,644) 
 — %  

Other, net

Income tax expense (benefit)

(1,567) 
$  5,661 

 (1.4) %  
(1,879) 
 4.9 % $  (3,374) 

 (1.8) %  
(1,010) 
 (3.4) % $  5,117 

 6.7 %
 (8.1) %

 (1.7) %
 9.0 %

The provisions of ASC 740, Income Taxes, address the determination of how tax benefits claimed or expected to be 
claimed on a tax return should be recorded in the Consolidated Financial Statements. Under ASC 740, the Company 
recognizes the tax benefits from an uncertain tax position only if it is more likely than not that the tax position will be 
sustained upon examination, with a tax examination being presumed to occur, including the resolution of any related 
appeals or litigation. The tax benefits recognized in the Consolidated Financial Statements from such a position are 
measured as the largest benefit that has a greater than 50% likelihood of being realized upon ultimate resolution.

The  Company  uses  the  flow  through  method  of  accounting  for  investment  tax  credits  under  which  the  credits  are 
recognized  as  a  reduction  to  income  tax  expense  in  the  period  in  which  the  credit  arises.  During  the  fiscal  years 
ended  September  30,  2020,  2019,  and  2018,  $20.5  million,  $27.1  million,  and  $4.0  million  in  investment  tax 
credits were recognized as a reduction to income tax expense, respectively.

The Company’s tax reserves reflect management’s judgment as to the resolution of the issues involved if subject to 
judicial review. While the Company believes that its reserves are adequate to cover reasonably expected tax risks, 
there can be no assurance that, in all instances, an issue raised by a tax authority will be resolved at a financial cost 
that does not exceed its related reserve. With respect to these reserves, the Company’s income tax expense would 
include  (i)  any  changes  in  tax  reserves  arising  from  material  changes  during  the  period  in  the  facts  and 
circumstances surrounding a tax issue, and (ii) any difference from the Company’s tax position as recorded in the 
Consolidated Financial Statements and the final resolution of a tax issue during the period.

The  tax  years  ended  September  30,  2017  and  later  remain  subject  to  examination  by  the  Internal  Revenue 
Service. For state purposes, the tax years ended September 30, 2017 and later remain open for examination, with 
few exceptions.

A  reconciliation  of  the  beginning  and  ending  balances  for  liabilities  associated  with  unrecognized  tax  benefits 
follows: 

(Dollars in Thousands)

Balance at beginning of fiscal year

Additions (reductions) for tax positions related to prior years

Balance at end of fiscal year

September 30,

2020

2019

$ 

$ 

368  $ 

723 

1,091  $ 

434 

(66) 

368 

142

 
 
 
 
 
 
 
 
The total amount of unrecognized tax benefits that, if recognized, would impact the effective rate was $981,000 as 
of September 30, 2020. The Company recognizes interest related to unrecognized tax benefits as a component of 
income  tax  expense.  The  amount  of  accrued  interest  related  to  unrecognized  tax  benefits  was  $115,000  as  of 
September 30, 2020. The Company does not anticipate any significant change in the total amount of unrecognized 
tax benefits within the next 12 months.

The Company does not expect significant income tax impacts due to the CARES Act, which was signed in response 
to the COVID-19 pandemic.

The Company adopted ASU 2018-02 as of October 1, 2020. The amendments in this ASU allow for a reclassification 
from AOCI to Retained Earnings for stranded tax effects from the Tax Cuts and Jobs Act (TCJA). For the Company, 
these amendments are limited to any unrealized gains and losses held in Other Comprehensive Income for available-
for-sale debt securities held at the time of the TCJA enactment. The Company determined there were no stranded tax 
effects  from  the  TCJA  enactment  and  has  not  made  any  reclassification  from  AOCI  to  Retained  Earnings  upon 
adoption of this ASU.

NOTE 18.  CAPITAL REQUIREMENTS AND RESTRICTIONS ON RETAINED EARNINGS

As  U.S.  banking  organizations,  the  Company  and  the  Bank  are  required  to  comply  with  the  regulatory  capital  rules 
adopted  by  the  Federal  Reserve  and  the  OCC  (the  "Capital  Rules")  that  became  effective  on  January  1,  2015, 
subject  to  phase-in  periods  for  certain  requirements  and  other  provisions  of  the  Capital  Rules.  Under  the  Capital 
Rules and the regulatory framework for prompt corrective action, the Company and Bank must meet specific capital 
guidelines that involve quantitative measures of the Company’s and Bank’s assets, liabilities and certain off-balance-
sheet  items  as  calculated  under  regulatory  accounting  practices.  The  Company’s  and  Bank’s  capital  amounts  and 
classifications are also subject to qualitative judgments by regulators about components, risk weightings and other 
factors.

The  Capital  Rules  require  the  Company  and  the  Bank  to  maintain  minimum  ratios  (set  forth  in  the  table  below)  of 
total risk-based capital and Tier 1 capital (as defined in the regulations) to risk-weighted assets (as defined), and a 
leverage ratio consisting of Tier 1 capital (as defined) to average assets (as defined). At September 30, 2020, both 
the  Bank  and  the  Company  exceeded  federal  regulatory  minimum  capital  requirements  to  be  classified  as  well-
capitalized under the prompt corrective action requirements. The Company and the Bank took the accumulated other 
comprehensive income (“AOCI”) opt-out election; under the rule, non-advanced approach banking organizations were 
given a one-time option to exclude certain AOCI components. 

The  table  below  includes  certain  non-GAAP  financial  measures  that  are  used  by  investors,  analysts  and  bank 
regulatory  agencies  to  assess  the  capital  position  of  financial  services  companies.  Management  reviews  these 
measures  along  with  other  measures  of  capital  as  part  of  its  financial  analyses  and  has  included  this  non-GAAP 
financial information, and the corresponding reconciliation to total equity.

Company

Bank

Minimum to be 
Adequately 
Capitalized Under 
Prompt Corrective 
Action Provisions

Minimum to be Well 
Capitalized Under 
Prompt Corrective Action 
Provisions

September 30, 2020

Tier 1 leverage capital ratio

Common equity Tier 1 capital ratio

Tier 1 capital ratio 

Total capital ratio

September 30, 2019

Tier 1 leverage capital ratio

Common equity Tier 1 capital ratio

Tier 1 capital ratio 

Total capital ratio

 6.58 %

 11.78 

 12.18 

 15.30 

 8.33 %

 10.35 

 10.71 

 13.01 

 7.56 %

 13.96 

 14.00 

 15.26 

 9.65 %

 12.31 

 12.37 

 13.02 

143

 4.00 %

 4.50 

 6.00 

 8.00 

 4.00 %

 4.50 

 6.00 

 8.00 

 5.00 %

 6.50 

 8.00 

 10.00 

 5.00 %

 6.50 

 8.00 

 10.00 

 
 
 
 
 
 
The following table provides a reconciliation of the amounts included in the table above for the Company.

(Dollars in Thousands)

Total stockholders' equity

Adjustments:

LESS: Goodwill, net of associated deferred tax liabilities

LESS: Certain other intangible assets

LESS: Net deferred tax assets from operating loss and tax credit carry-forwards

LESS: Net unrealized gains (losses) on available-for-sale securities

LESS: Noncontrolling interest

Common Equity Tier 1 (1)

Long-term borrowings and other instruments qualifying as Tier 1

Tier 1 minority interest not included in common equity tier 1 capital

Total Tier 1 capital

Allowance for loan and lease losses

Subordinated debentures (net of issuance costs)

Standardized Approach(1)
September 30, 2020

$ 

847,308 

302,396 

40,964 

18,361 

17,762 

3,603 

464,222 

13,661 

1,894 

479,777 

49,343 

73,807 

602,927 

$ 

Total capital
(1) 

Capital ratios were determined using the Capital Rules that became effective on January 1, 2015. The Capital Rules revised the definition of 
capital, increased minimum capital ratios, and introduced a minimum common equity tier 1 capital ratio; those changes are being fully phased in 
through the end of 2021.

The following table provides a reconciliation of tangible common equity and tangible common equity excluding AOCI, 
each of which is used in calculating tangible book value data, to Total Stockholders' Equity. Each of tangible common 
equity and tangible common equity excluding AOCI is a non-GAAP financial measure that is commonly used within the 
banking industry.

(Dollars in Thousands)

Total stockholders' equity

LESS: Goodwill

LESS: Intangible assets

Tangible common equity

LESS: AOCI

Tangible common equity excluding AOCI

September 30, 2020

847,308 

309,505 

41,692 

496,111 

17,542 

478,569 

$ 

$ 

Since  January  1,  2016,  the  Company  and  the  Bank  have  been  required  to  maintain  a  capital  conservation  buffer 
above  the  minimum  risk-based  capital  requirements  in  order  to  avoid  certain  limitations  on  capital  distributions, 
stock  repurchases  and  discretionary  bonus  payments  to  executive  officers.  The  capital  conservation  buffer  is 
exclusively composed of Common Equity Tier 1 capital, and it applies to each of the three risk-based capital ratios 
but  not  the  leverage  ratio.  The  required  Common  Equity  Tier  1  risk-based,  Tier  1  risk-based  and  total  risk-based 
capital ratios with the buffer are currently 7.0%, 8.5% and 10.5%, respectively. 

NOTE 19.  COMMITMENTS AND CONTINGENCIES

In the normal course of business, the Bank makes various commitments to extend credit which are not reflected in 
the accompanying Consolidated Financial Statements as described below.

At  September  30,  2020  and  2019,  unfunded  loan  commitments  approximated  $1.22  billion  and  $978.1  million, 
respectively,  excluding  undisbursed  portions  of  loans  in  process.  Commitments,  which  are  disbursed  subject  to 
certain  limitations,  extend  over  various  periods  of  time.  Generally,  unused  commitments  are  canceled  upon 
expiration of the commitment term as outlined in each individual contract.

144

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The  Company  had  no  commitments  to  purchase  securities  at  September  30,  2020  or  September  30,  2019.  The 
Company had no commitments to sell securities at September 30, 2020 or September 30, 2019.

The  exposure  to  credit  loss  in  the  event  of  non-performance  by  other  parties  to  financial  instruments  for 
commitments  to  extend  credit  is  represented  by  the  contractual  amount  of  those  instruments.  The  same  credit 
policies and collateral requirements are used in making commitments and conditional obligations as are used for on-
balance-sheet instruments. At September 30, 2020 and 2019, the Company had an allowance for credit losses on 
off-balance sheet credit exposures of $0.1 million. This amount is maintained as a separate liability account within 
other liabilities.

Since certain commitments to make loans and to fund lines of credit expire without being used, the amount does not 
necessarily represent future cash commitments. In addition, commitments used to extend credit are agreements to 
lend to a customer as long as there is no violation of any condition established in the contract.

LEGAL PROCEEDINGS 

The  Bank  was  served,  on  October  14,  2016,  with  a  lawsuit  captioned  Card  Limited,  LLC  v.  MetaBank  dba  Meta 
Payment Systems, Civil No. 2:16-cv-00980 in the United States District Court for the District of Utah. This action was 
initiated by a former prepaid program manager of the Bank, which was terminated by the Bank in fiscal year 2016. 
Card  Limited  alleges  that,  after  all  of  the  programs  were  wound  down,  there  were  two  accounts  with  positive 
balances  to  which  Card  Limited  is  entitled.  The  Bank’s  position  is  that  Card  Limited  is  not  entitled  to  the  funds 
contained in said accounts. The total amount to which Card Limited claims it is entitled is $4.0 million. The Court 
ruled in favor of MetaBank on cross motions for summary judgment and vacated the trial. Card Limited has the right 
to  appeal.  The  Bank  intends  to  continue  to  vigorously  defend  this  claim,  if  appealed.  An  estimate  of  a  range  of 
reasonably possible loss cannot be made at this stage of the litigation.

On February 9, 2018, the Bank’s AFS/IBEX division filed a lawsuit in the United States District Court for the Eastern 
District of New York captioned AFS/IBEX, a division of MetaBank v. Aegis Managing Agency Limited ("AMA"), Aegis 
Syndicate  1225  (together  with  AMA,  the  "Aegis  defendants"),  CRC  Insurance  Services,  Inc.  ("CRC"),  and 
Transportation  Underwriters,  Inc.  The  suit  was  filed  against  commercial  insurance  underwriters  and  brokers  that 
facilitated the issuance of commercial insurance policies to Red Hook Construction Group-II, LLC (“Red Hook”). The 
Bank’s position is that both CRC and Transportation Underwriters represented to the Bank that, upon cancellation of 
the  insurance  policies  prior  to  their  stated  terms,  any  unearned  premiums  would  be  refunded.  The  Bank  then 
provided insurance premium financing to Red Hook, and Red Hook executed a written premium finance agreement 
pursuant  to  which  Red  Hook  assigned  its  rights  to  any  unearned  premiums  to  the  Bank.  After  the  policies  were 
cancelled,  the  Aegis  defendants  failed  to  return  the  unearned  insurance  premiums  totaling  just  over  $1.6  million 
owed to the Bank under the insurance policies and the premium finance agreement. The Bank is seeking recovery of 
all amounts to which it is entitled at law or equity and intends to vigorously pursue its claims against the defendants.

From  time  to  time,  the  Company  or  its  subsidiaries  are  subject  to  certain  legal  proceedings  and  claims  in  the 
ordinary  course  of  business.  Accruals  have  been  recorded  when  the  outcome  is  probable  and  can  be  reasonably 
estimated.  While  management  currently  believes  that  the  ultimate  outcome  of  these  proceedings  will  not  have  a 
material  adverse  effect  on  the  Company’s  financial  position  or  its  results  of  operations,  legal  proceedings  are 
inherently uncertain and unfavorable resolution of some or all of these matters could, individually or in the aggregate, 
have a material adverse effect on the Company’s and its subsidiaries’ respective businesses, financial condition or 
results of operations.

NOTE 20.  LEASE COMMITMENTS

The Company has leased property under various non-cancelable operating lease agreements which expire at various 
times  through  2036,  and  require  annual  rentals  ranging  from  $2,000  to  $867,000  plus  the  payment  of  property 
taxes,  normal  maintenance,  and  insurance  on  certain  properties.  The  Company  is  also  a  party  to  capital  lease 
agreements for building and equipment that expire at various times through fiscal year 2035. Interest expense for 
these capital lease obligations was $0.1 million for the fiscal year ended September 30, 2019, and is included in 
interest  expense.  Depreciation  expense  for  the  capital  lease  assets  was  $0.1  million  for  the  fiscal  year  ended 
September  30,  2019  and  is  included  in  noninterest  expense.  The  Company  adopted  ASC  842,  Leasing,  effective 
October 1, 2019. Refer to Note 1. Summary of Significant Accounting Policies for additional information on adoption 
impact and Note 11. Operating Lease Right-of-Use Assets and Liabilities for additional information on current period 
lease commitments.

145

 
 
 
 
The following table shows the total minimum rental commitment for the Company's operating and capital leases for 
each of the fiscal years presented below as of September 30 and thereafter.

(Dollars in Thousands)

2020

2021

2022

2023

2024

Thereafter

Total leases commitments

Amounts representing interest

Present value of net minimum lease payments

NOTE 21.  REVENUE FROM CONTRACTS WITH CUSTOMERS

Fiscal Year Ended September 
30,

Operating
Leases

Capital
Leases

$ 

3,709  $ 

3,429 

2,955 

2,561 

2,457 

18,971 

$ 

34,082  $ 

  $ 

216 

216 

216 

216 

194 

1,876 

2,934 

986 

1,948 

Topic  606  applies  to  all  contracts  with  customers  unless  such  revenue  is  specifically  addressed  under  existing 
guidance. The table below presents the Company’s revenue by operating segment. For additional descriptions of the 
Company’s  operating  segments,  including  additional  financial  information  and  the  underlying  management 
accounting process, see Note 22. Segment Reporting to the Consolidated Financial Statements.

(Dollars in Thousands)

Year Ended September 
30,

Net interest income(1)
Noninterest income:

Refund transfer 
product fees

Tax advance product 
fees(1)

Payment card and 
deposit fees

Other bank and 
deposit fees
Rental income(1)

Gain on sale of 
securities available-
for-sale, net(1)

Gain on divestitures(1)

(Loss) gain on sale of 
other(1)
Other income(1)

Total noninterest 
income

Consumer

Commercial

Corporate Services/Other

Consolidated Company

2020

2019

2020

2019

2020

2019

2020

2019

$  108,085  $ 

79,010  $  150,766  $  152,565  $ 

187  $ 

32,632  $  259,038  $  264,207 

36,061   

39,198 

31,826   

34,687 

87,379   

87,130 

—   

—   

—   

— 

— 

— 

—   

—   

—   

984   

1,163 

43,493   

40,533 

326   

1,314   

— 

— 

— 

779 

508 

36,061   

39,198 

31,826   

34,687 

87,379   

87,130 

1,310   

1,942 

44,826   

41,053 

—   

19   

—   

—   

(19)   

3,045   

— 

12 

— 

— 

241 

944 

—   

—   

— 

— 

9,587   

6,087   

7,511 

5,017 

51   

729 

51   

729 

19,275   

(5,143)   

5,509   

— 

79 

4,014 

19,275   

— 

4,425   

14,641   

7,831 

9,975 

158,311   

162,212 

60,151   

54,224 

21,332   

6,109 

239,794   

222,545 

Revenue

$  266,396  $  241,222  $  210,917  $  206,789  $ 

21,519  $ 

38,741  $  498,832  $  486,752 

(1)  These  revenues  are  not  within  the  scope  of  Topic  606.  Additional  details  are  included  in  other  footnotes  to  the  accompanying  financial 
statements. The scope of Topic 606 explicitly excludes net interest income as well as many other revenues for financial assets and liabilities, 
including loans, leases, and securities.

146

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Following  is  a  discussion  of  key  revenues  within  the  scope  of  Topic  606.  The  Company  provides  services  to 
customers  that  have  related  performance  obligations  that  must  be  completed  to  recognize  revenue.  Revenues  are 
generally  recognized  immediately  upon  the  completion  of  the  service  or  over  time  as  services  are  performed.  Any 
services  performed  over  time  generally  require  that  the  Company  renders  services  each  period;  therefore,  the 
Company measures progress in completing these services based upon the passage of time. Revenue from contracts 
with customers did not generate significant contract assets and liabilities.

Refund Transfer Product Fees
Refund  transfer  fees  are  specific  to  the  tax  products  offered  by  Refund  Advantage  and  EPS.  These  fees  are  for 
products, services such as payment processing, and product referral commissions. Software partner fees paid and/
or incurred are recorded on a net basis. The Company’s obligation for product fees and commissions is satisfied at 
the  time  of  the  product  delivery  and  obligation  for  payment  processing  is  satisfied  at  the  time  of  processing.  The 
transaction price for such activity is based upon stand-alone fees within the terms and conditions. At September 30, 
2020  and  2019,  there  were  no  receivables  related  to  refund  transfer  fees,  which  reflect  earned  revenue  with 
unconditional  rights  to  payment  for  product  fee  income.  All  refund  transfer  fees  are  recorded  within  the  Consumer 
reporting segment.

Card Fees
Card fees relate to MPS, Community Bank, Refund Advantage and EPS products. These fees are for products and 
services such as card activation, product support, processing, and servicing. The Company earns these fees based 
upon  the  underlying  terms  and  conditions  with  each  cardholder  over  the  contract  term.  Agreements  with  the 
Company’s  cardholders  are  considered  daily  service  contracts  as  they  are  not  fixed  in  duration.  The  Company’s 
obligation for card activation and product support fees is satisfied at the time of product delivery, while the obligation 
for  processing  and  servicing  is  satisfied  over  the  course  of  each  month.  The  transaction  price  for  such  activity  is 
based upon the stand-alone fees within the terms and conditions of the cardholder agreements. Card fee revenue 
also includes income from sponsorships, associations and networks, and interchange income. Sponsorship income 
relates  to  fees  charged  to  the  Company’s  ATM  sponsorship  partners,  where  the  obligation  is  satisfied  over  the 
course  of  each  month.  Association  and  network  income  reflect  incentives,  performance  bonuses  and  rebates  with 
MasterCard and Visa. The obligation for such income is satisfied at the time when certain thresholds of transaction 
volume  have  been  met.  Interchange  income  is  generated  by  cardholder  activity,  and  therefore  the  Company’s 
obligations are satisfied as activity occurs. The transaction price for such activity is based on underlying rates and 
activity  thresholds  within  the  terms  and  conditions  of  the  applicable  agreements.  Card  fee  revenue  also  includes 
breakage  revenue.  Breakage  represents  the  estimated  amount  that  will  not  be  redeemed  by  the  holder  of 
unregistered, unused prepaid cards for goods or services. Breakage revenue is recognized ratably over the expected 
customer  usage  period  and  is  an  estimate  based  on  cardholder  behavior  and  breakage  rates.  Breakage  is  also 
impacted  by  escheatment  laws.  Card  fees  are  recorded  within  both  the  Consumer  and  Commercial  reporting 
segments,  the  substantial  majority  of  which  is  derived  from  the  Company's  payments  division  and  reported  in 
payments  card  and  deposit  fees.  Card  fees  related  to  the  Community  Bank  are  reported  within  other  bank  and 
deposit fees.

Bank and Deposit Fees
Fees  are  earned  on  depository  accounts  for  consumer  and  commercial  customers  and  include  fees  for  account 
services,  overdraft  services,  safety  deposit  box  rentals,  and  event-driven  services  (i.e.  returned  checks,  ATM 
surcharge, card replacement, wire transfers, and stop pays). The Company’s obligation for event-driven services is 
satisfied at the time of the event when the service is delivered, while its obligation for account services is satisfied 
over the course of each month. The Company’s obligation for overdraft services is satisfied at the time of overdraft. 
The transaction price for such activity is based upon stand-alone fees within the terms and conditions of the deposit 
agreements. Bank and deposit fees are recorded within both the Consumer and Commercial reporting segments, the 
majority  of  which  are  derived  from  the  Company's  payments  division.  Bank  and  deposit  fees  related  to  the 
Community Bank are reported within other bank and deposit fees.

147

Principal vs Agent
The Consumer reporting segment includes principal/agent relationships. Within this segment, MPS relationships are 
recorded  on  a  gross  basis  within  the  Consolidated  Statements  of  Operations,  as  Meta  is  the  principal  in  the 
contract,  with  the  exception  of  association/network  contracts  and  partner/processor  contracts  for  prepaid  cards, 
which are recorded on a net basis within the Consolidated Statements of Operations as Meta is the agent in these 
contracts. Also within this segment, Tax Service relationships are recorded on a gross basis within the Consolidated 
Statements  of  Operations,  as  Meta  is  the  principal  in  the  contract,  with  the  exception  of  contracts  with  software 
providers and merchants, which are recorded on a net basis within the Consolidated Statements of Operations as 
Meta is the agent in these contracts.

NOTE 22.  SEGMENT REPORTING

An operating segment is generally defined as a component of a business for which discrete financial information is 
available and whose results are reviewed by the chief operating decision-maker. Operating segments are aggregated 
into reportable segments if certain criteria are met. 

In the Annual Report on Form 10-K for the fiscal year ended September 30, 2019, the Company reported its results 
of  operations  through  three  business  segments:  Payments,  Banking,  and  Corporate  Services/Other.  Beginning 
October  1,  2019,  segments  are  now  aligned  with  the  new  management  operating  structure  implemented  by  the 
Company  for  fiscal  year  2020.  The  Company  accordingly  has  changed  its  basis  of  presentation  for  segments,  and 
following such change, reports its results of operations through the following three business segments: Consumer, 
Commercial,  and  Corporate  Services/Other.  The  Meta  Payment  Systems  and  Tax  Services  divisions,  formerly 
reported in the Payments segment, are now included in the Consumer segment. The Warehouse Finance, Consumer 
Credit Products and ClearBalance business lines, previously reported in the Banking segment, are now included in 
the  Consumer  segment.  The  Crestmark  and  AFS  divisions,  formerly  reported  in  the  Banking  segment,  are  now 
included  in  the  Commercial  segment.  The  Community  Bank  division  and  Student  Loan  lending  portfolio,  previously 
reported  in  the  Banking  segment,  are  now  included  in  the  Corporate  Services/Other  segment.  The  Corporate 
Services/Other  segment  also  includes  certain  shared  services  as  well  as  treasury  related  functions  such  as  the 
investment  portfolio,  wholesale  deposits  and  borrowings.  Prior  periods  have  been  reclassified  to  conform  to  the 
current  period  presentation.  The  Company  does  not  report  indirect  general  and  administrative  expenses  in  the 
Consumer and Commercial segments. 

The following tables present segment data for the Company for the fiscal years ended September 30, 2020, 2019 
and 2018, respectively.

Consumer

Commercial

Corporate 
Services/
Other

Total

Fiscal Year Ended September 30, 2020

Net interest income

$ 

108,085  $ 

150,766  $ 

187  $ 

259,038 

Provision for loan and lease losses

Noninterest income

Noninterest expense

Income (loss) before income tax expense (benefit)

21,838 

158,311 

76,651 

167,907 

29,296 

60,151 

13,642 

21,332 

107,802 

134,598 

64,776 

239,794 

319,051 

73,819 

(126,721)   

115,005 

Total assets

Total goodwill

Total deposits

588,216 

  2,836,149 

  2,667,709 

  6,092,074 

87,145 

222,360 

— 

309,505 

  4,555,999 

6,226 

416,975 

  4,979,200 

148

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consumer

Commercial

Corporate 
Services/
Other

Total

Fiscal Year Ended September 30, 2019

Net interest income

$ 

79,010  $ 

152,565  $ 

32,632  $ 

264,207 

Provision for loan and lease losses

Noninterest income

Noninterest expense

Income (loss) before income tax expense (benefit)

25,336 

162,212 

77,153 

138,733 

21,901 

54,224 

127,033 

57,855 

8,413 

6,109 

128,974 

55,650 

222,545 

333,160 

(98,646)   

97,942 

Total assets

Total goodwill

Total deposits

Fiscal Year Ended September 30, 2018

Net interest income

Provision for loan losses

Noninterest income (expense)

Noninterest expense

Income (loss) before income tax expense (benefit)

Total assets

Total goodwill

Total deposits

700,365 

  2,432,381 

  3,050,144 

  6,182,890 

87,145 

222,360 

— 

309,505 

  2,444,452 

5,588 

  1,886,965 

  4,337,005 

Consumer

Commercial

Corporate 
Services/
Other

Total

$ 

26,111  $ 

34,294  $ 

70,144  $ 

130,549 

22,202 

176,257 

97,288 

82,878 

1,968 

11,955 

36,422 

7,859 

5,262 

29,432 

(3,687)   

184,525 

94,522 

228,232 

(33,327)   

57,410 

344,919 

  1,942,283 

  3,547,865 

  5,835,067 

87,145 

216,125 

— 

303,270 

  2,419,773 

4,939 

  2,006,275 

  4,430,987 

149

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTE 23.  PARENT COMPANY FINANCIAL STATEMENTS

Presented below are condensed financial statements for the parent company, Meta, at the dates and for the fiscal 
years presented below.

2020

2019

$ 

4,783  $ 

8,111 

1,208 

411 

933,431 

933,196 

3,308 

159 
$  942,730  $  941,877 

$ 

87,468  $ 

87,305 

7,954 

$ 

95,422  $ 

10,614 
97,919 

$ 

344  $ 

378 

594,569 

234,927 

17,542 

580,826 

252,813 

6,339 

(3,677)   

(445) 
839,911 
4,047 
843,958 
$  942,730  $  941,877 

843,705 
3,603 
847,308 

CONDENSED STATEMENTS OF FINANCIAL CONDITION

September 30,

(Dollars in Thousands)
ASSETS
Cash and cash equivalents

Investment securities held to maturity, at cost

Investment in subsidiaries

Other assets
Total assets

LIABILITIES AND STOCKHOLDERS' EQUITY

LIABILITIES
Long-term borrowings

Other liabilities
Total liabilities

STOCKHOLDERS' EQUITY
Common stock

Additional paid-in capital

Retained earnings

Accumulated other comprehensive income (loss)

Treasury stock, at cost

Total equity attributable to parent

Noncontrolling interest

Total stockholders' equity
Total liabilities and stockholders' equity

150

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CONDENSED STATEMENTS OF OPERATIONS

Fiscal Years Ended September 30,

2020

2019

2018

(Dollars in Thousands)

Interest expense

Other expense
Total expense

$ 

5,168  $ 

5,296  $ 

1,256 
6,424 

1,044 
6,340 

5,061 

663 
5,724 

Loss before income taxes and equity in undistributed net 
income of subsidiaries

(6,424)   

(6,340)   

(5,724) 

Income tax (benefit)

(3,638)   

(1,374)   

(1,504) 

Loss before equity in undistributed net income of subsidiaries  

(2,786)   

(4,966)   

(4,220) 

Equity in undistributed net income of subsidiaries
Other income
Total Income

107,476 
30 
107,506 

101,970 
— 
101,970 

55,840 
— 
55,840 

Net income attributable to parent

$ 

104,720  $ 

97,004  $ 

51,620 

151

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CONDENSED STATEMENTS OF CASH FLOWS

For the Fiscal Years Ended September 30,

(Dollars in Thousands)
CASH FLOWS FROM OPERATING ACTIVITIES

2020

2019

2018

Net income attributable to parent
Adjustments to reconcile net income to net cash provided by 
operating activities:

$ 

104,720  $ 

97,004  $ 

51,620 

Depreciation, amortization and accretion, net

163 

153 

143 

Equity in undistributed net income of subsidiaries

(107,476)   

(101,970)   

(55,840) 

Stock compensation

Net change:

Other assets

Accrued expenses and other liabilities

Cash dividend received

Net cash provided by operating activities

CASH FLOWS FROM INVESTING ACTIVITIES

Held to maturity:

Proceeds from maturities and principal repayments

Capital contributions to subsidiaries

Alternative Investments

Net cash (used in) investing activities

CASH FLOWS FROM FINANCING ACTIVITIES

Cash dividends paid

Payment:

Short-term borrowings

Long-term borrowings

Purchase of shares by ESOP

Proceeds/(payment):

10,221 

12,942 

11,123 

(3,149)   

(2,660)   

118,000 
119,819 

(35)   

(6,468)   

33,980 
35,606 

232 

(860) 

45,315 
51,733 

— 

— 

(797)   

(797)   

— 

— 

— 

— 

8 

(20,322) 

— 

(20,314) 

(7,100)   

(7,760)   

(5,736) 

— 

— 

— 

— 

3,220 

2,011 

(11,642) 

(258) 

1,606 

148 

4 

295,767 

697 

Exercise of stock options & issuance of common stock

Issuance of restricted stock

Issuance of commons shares due to acquisitions

Cash acquired due to acquisitions

Net increase in investment in subsidiaries

266 

2 

— 

— 

— 

44 

3 

— 

— 

(90)   

(295,767) 

Shares repurchased for tax withholdings on stock compensation  

Net cash provided by (used in) financing activities

(118,738)   
(122,350)   

(49,912)   
(55,704)   

(2,598) 
(17,779) 

Net change in cash and cash equivalents

$ 

(3,328)  $ 

(20,098)  $ 

13,640 

CASH AND CASH EQUIVALENTS

Beginning of fiscal year

End of fiscal year

8,111 

28,209 

$ 

4,783  $ 

8,111  $ 

14,569 

28,209 

The extent to which the Company may pay cash dividends to stockholders will depend on the cash currently available 
at the Company, as well as the ability of the Bank to pay dividends to the Company. For further discussion, see Note 
18 herein.

152

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTE 24.  SELECTED QUARTERLY FINANCIAL DATA (UNAUDITED)

(Dollars in Thousands, Except Per Share Data)
Fiscal Year 2020

December 31

March 31

June 30

September 30

QUARTER ENDED

Interest and dividend income

$ 

77,625  $ 

79,403  $ 

67,406  $ 

68,407 

Interest expense

Net interest income

Provision for loan and lease losses

Noninterest income

Net income attributable to parent

Earnings per common share

Basic

Diluted

Dividend declared per share

Fiscal Year 2019

12,974 

64,651 

3,407 

37,483 

21,068 

11,666 

67,737 

37,296 

120,513 

52,304 

5,269 

62,137 

15,093 

41,048 

18,190 

$ 

0.56  $ 

1.45  $ 

0.53  $ 

0.56 

0.05 

1.45 

0.05 

0.53 

0.05 

3,894 

64,513 

8,980 

40,750 

13,158 

0.38 

0.38 

0.05 

Interest and dividend income

$ 

74,976  $ 

88,294  $ 

81,632  $ 

80,828 

Interest expense

Net interest income

Provision for loan and lease losses

Noninterest income

Net income attributable to parent

Earnings per common share

Basic

Diluted

Dividend declared per share

Fiscal Year 2018

14,704 

60,272 

9,099 

37,751 

15,398 

16,944 

71,350 

33,318 

105,025 

32,120 

14,664 

66,968 

9,112 

43,790 

29,291 

$ 

0.39  $ 

0.81  $ 

0.75  $ 

0.39 

0.05 

0.81 

0.05 

0.75 

0.05 

15,211 

65,617 

4,121 

35,980 

20,195 

0.53 

0.53 

0.05 

Interest and dividend income

$ 

30,857  $ 

33,371  $ 

34,104  $ 

60,202 

Interest expense

Net interest income

Provision (recovery) for loan losses

Noninterest income

Net income attributable to parent

Earnings per common share

Basic

Diluted

Dividend declared per share

4,661 

26,196 

1,068 

29,268 

4,670 

5,966 

27,405 

18,343 

97,419 

31,436 

5,693 

28,411 

5,315 

33,225 

6,792 

$ 

0.15  $ 

1.07  $ 

0.22  $ 

0.15 

0.04 

1.06 

0.04 

0.22 

0.04 

11,665 

48,537 

4,706 

24,613 

8,722 

0.24 

0.24 

0.05 

153

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTE 25.  FAIR VALUES OF FINANCIAL INSTRUMENTS

ASC 820, Fair Value Measurements defines fair value, establishes a framework for measuring the fair value of assets 
and liabilities using a hierarchy system and requires disclosures about fair value measurement. It clarifies that fair 
value  is  the  price  that  would  be  received  to  sell  an  asset  or  paid  to  transfer  a  liability  in  an  orderly  transaction 
between market participants in the market in which the reporting entity transacts.

The fair value hierarchy is as follows:

Level  1  Inputs  -  Valuation  is  based  upon  quoted  prices  for  identical  instruments  traded  in  active  markets  that  the 
Company has the ability to access at measurement date.

Level 2 Inputs - Valuation is based upon quoted prices for similar instruments in active markets, quoted prices for 
identical  or  similar  instruments  in  markets  that  are  not  active  and  model-based  valuation  techniques  for  which 
significant assumptions are observable in the market.

Level  3  Inputs  -  Valuation  is  generated  from  model-based  techniques  that  use  significant  assumptions  not 
observable  in  the  market  and  are  used  only  to  the  extent  that  observable  inputs  are  not  available.  These 
unobservable assumptions reflect the Company’s own estimates of assumptions that market participants would use 
in  pricing  the  asset  or  liability.  Valuation  techniques  include  use  of  option  pricing  models,  discounted  cash  flow 
models and similar techniques.

There were no transfers between levels of the fair value hierarchy for the fiscal years ended September 30, 2020 or 
2019.

Debt Securities Available for Sale and Held to Maturity. Debt securities available for sale are recorded at fair value on 
a recurring basis and debt securities held to maturity are carried at amortized cost.

The  fair  values  of  available  for  sale  debt  securities  are  determined  by  obtaining  quoted  prices  on  nationally 
recognized securities exchanges (Level 1 inputs), or valuation based upon quoted prices for similar instruments in 
active  markets,  quoted  prices  for  identical  or  similar  instruments  in  markets  that  are  not  active  and  model‑based 
valuation techniques for which significant assumptions are observable in the market (Level 2 inputs). The Company 
considers these valuations supplied by a third-party provider which utilizes several sources for valuing fixed-income 
securities. These sources include Interactive Data Corporation, Reuters, Standard and Poor’s, Bloomberg Financial 
Markets,  Street  Software  Technology  and  the  third‑party  provider’s  own  matrix  and  desk  pricing.  The  Company,  no 
less than annually, reviews the third-party provider's methods and source’s methodology for reasonableness and to 
ensure  an  understanding  of  inputs  utilized  in  determining  fair  value.  Sources  utilized  by  the  third-party  provider 
include  but  are  not  limited  to  pricing  models  that  vary  based  on  asset  class  and  include  available  trade,  bid,  and 
other  market  information.  This  methodology  includes  but  is  not  limited  to  broker  quotes,  proprietary  models, 
descriptive  terms  and  conditions  databases,  as  well  as  extensive  quality  control  programs.  Monthly,  the  Company 
receives and compares prices provided by multiple securities dealers and pricing providers to validate the accuracy 
and reasonableness of prices received from the third-party provider; and our Investment Committee reviews mark-to-
market changes in the securities portfolio for reasonableness.

Equity Securities. Marketable equity securities and certain non-marketable equity securities are recorded at fair value 
on a recurring basis. The fair values of marketable equity securities are determined by obtaining quoted prices on 
nationally recognized securities exchanges (Level 1 inputs).

154

 
 
 
 
 
 
 
The following table summarizes the fair values of debt securities available for sale and equity securities as they are 
measured at fair value on a recurring basis. 

(Dollars in Thousands)

Debt securities AFS

SBA securities

Obligations of states and political subdivisions

Non-bank qualified obligations of states and political subdivisions

Asset-backed securities

Mortgage-backed securities

Total debt securities AFS
Common equities and mutual funds(1)
Non-marketable equity securities(2)

Fair Value At September 30, 2020

Total

Level 1

Level 2

Level 3

$ 

164,955  $ 

—  $ 

164,955  $ 

841 

323,774 

324,925 

453,607 

— 

— 

— 

— 

841 

323,774 

324,925 

453,607 

$  1,268,102  $ 

—  $  1,268,102  $ 

$ 

$ 

2,969  $ 

2,969  $ 

2,784  $ 

—  $ 

—  $ 

—  $ 

— 

— 

— 

— 

— 

— 

— 

— 

(1) Equity securities at fair value are included within other assets on the consolidated statement of financial condition at September 30, 2020 and 
September 30, 2019.
(2) Consists of certain non-marketable equity securities that are measured at fair value using net asset value ("NAV") per share (or its equivalent) 
as a practical expedient and are excluded from the fair value hierarchy.

(Dollars in Thousands)

Debt securities AFS

SBA securities

Obligations of states and political subdivisions

Non-bank qualified obligations of states and political subdivisions

Asset-backed securities

Mortgage-backed securities

Total debt securities AFS

Common equities and mutual funds(1)

Non-marketable equity securities(2)

Fair Value At September 30, 2019

Total

Level 1

Level 2

Level 3

$ 

185,982  $ 

—  $ 

185,982  $ 

874 

400,557 

302,534 

382,546 

— 

— 

— 

— 

874 

400,557 

302,534 

382,546 

$  1,272,493  $ 

—  $  1,272,493  $ 

$ 

$ 

2,606  $ 

2,606  $ 

1,669  $ 

—  $ 

—  $ 

—  $ 

— 

— 

— 

— 

— 

— 

— 

— 

(1) Equity securities at fair value are included within other assets on the consolidated statement of financial condition at September 30, 2020 and 
September 30, 2019.
(2) Consists of certain non-marketable equity securities that are measured at fair value using net asset value ("NAV") per share (or its equivalent) 
as a practical expedient and are excluded from the fair value hierarchy.

Foreclosed Real Estate and Repossessed Assets. Real estate properties and repossessed assets are initially recorded 
at  the  fair  value  less  selling  costs  at  the  date  of  foreclosure,  establishing  a  new  cost  basis.  The  carrying  amount 
represents  the  lower  of  the  new  cost  basis  or  the  fair  value  less  selling  costs  of  foreclosed  assets  that  were 
measured at fair value subsequent to their initial classification as foreclosed assets.

Loans and Leases. The Company does not record loans and leases at fair value on a recurring basis. However, if a 
loan or lease is considered impaired, an allowance for loan and lease losses is established. Once a loan or lease is 
identified  as  individually  impaired,  management  measures  impairment  in  accordance  with  ASC  310,  Receivables. 
See Note 5. Loans and Leases, Net for further information.

155

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The  following  table  summarizes  the  assets  of  the  Company  that  are  measured  at  fair  value  in  the  Consolidated 
Statements of Financial Condition on a non-recurring basis: 

(Dollars in Thousands)

Impaired loans and leases, net

Commercial finance

Total National Lending

Commercial real estate and operating

Total Community Banking

Total impaired loans and leases, net

Foreclosed assets, net

Total

(Dollars in Thousands)

Impaired loans and leases, net

Commercial finance

Total National Lending

Total impaired loans and leases, net

Foreclosed assets, net

Total

Fair Value At September 30, 2020

Total

Level 1

Level 2

Level 3

$ 

9,240  $ 

—  $ 

—  $ 

9,240 

20 

20 

9,260 

9,957 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

9,240 

9,240 

20 

20 

9,260 

9,957 

$  19,217  $ 

—  $ 

—  $  19,217 

Fair Value At September 30, 2019

Total

Level 1

Level 2

Level 3

$ 

8,707  $ 

—  $ 

—  $ 

8,707 

8,707 

29,494 

— 

— 

— 

— 

— 

— 

8,707 

8,707 

8,707 

29,494 

$  38,201  $ 

—  $ 

—  $  38,201 

Quantitative Information About Level 3 Fair Value Measurements

(Dollars in Thousands)

Fair Value at
September 
30, 2020

Fair Value at
September 
30, 2019

Valuation
Technique

Impaired loans and leases, net $ 

9,260 

8,707 

Unobservable Input Range of Inputs

Appraised values(1) 4% - 10%

29,494 
Foreclosed assets, net
(1) The Company generally relies on external appraisers to develop this information. Management reduced the appraised value by estimated selling 
costs and other inputs in a range of 4% to 30%.

Appraised values(1) 4% - 30%

9,957 

$ 

Market 
approach
Market 
approach

The following tables disclose the Company’s estimated fair value amounts of its financial instruments at the dates 
set  forth  below.  It  is  management’s  belief  that  the  fair  values  presented  below  are  reasonable  based  on  the 
valuation  techniques  and  data  available  to  the  Company  as  of  September  30,  2020  and  2019,  as  more  fully 
described  below.  The  operations  of  the  Company  are  managed  from  a  going  concern  basis  and  not  a  liquidation 
basis. As a result, the ultimate value realized for the financial instruments presented could be substantially different 
when actually recognized over time through the normal course of operations. Additionally, a substantial portion of the 
Company’s inherent value is the Bank’s capitalization and franchise value. Neither of these components have been 
given consideration in the presentation of fair values below.

156

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The  following  presents  the  carrying  amount  and  estimated  fair  value  of  the  financial  instruments  held  by  the 
Company:

(Dollars in Thousands)

Financial assets

September 30, 2020

Carrying
Amount

Estimated
Fair Value

Level 1

Level 2

Level 3

Cash and cash equivalents

$  427,367  $  427,367  $  427,367  $ 

—  $ 

Debt securities available for sale

  1,268,102 

  1,268,102 

Debt securities held to maturity
Common equities and mutual funds(1)
Non-marketable equity securities(1)(2)

Loans held for sale

92,610 

2,969 

14,784 

93,745 

2,969 

14,784 

183,577 

183,577 

Loans and leases receivable

  3,314,140 

  3,307,037 

— 

  1,268,102 

— 

93,745 

2,969 

— 

— 

— 

— 

— 

16,628 

12,000 

183,577 

27,138 

— 

— 

  3,307,037 

Federal Reserve Bank and Federal Home Loan 
Bank stocks

Accrued interest receivable

Financial liabilities

Deposits

Overnight federal funds purchased

Federal Home Loan Bank advances

27,138 

16,628 

27,138 

16,628 

  4,979,200 

  4,980,073 

  4,705,028 

275,045 

— 

— 

— 

— 

— 

— 

— 

— 

— 

100,185 

Other short- and long-term borrowings

98,224 

100,185 

Accrued interest payable

1,923 

1,923 

1,923 

— 

(1) Equity securities at fair value are included within other assets on the consolidated statement of financial condition at September 30, 2020 and 
2019.
(2) Includes certain non-marketable equity securities that are measured at fair value using NAV per share (or its equivalent) as a practical expedient 
and are excluded from the fair value hierarchy.

(Dollars in Thousands)

Financial assets

September 30, 2019

Carrying
Amount

Estimated
Fair Value

Level 1

Level 2

Level 3

Cash and cash equivalents

$  126,545  $  126,545  $  126,545  $ 

—  $ 

Debt securities available for sale

  1,272,493 

  1,272,493 

Debt securities held to maturity
Common equities and mutual funds(1)
Non-marketable equity securities(1)(2)
Loans held for sale

Loans and leases receivable

Federal Home Loan Bank stock

Accrued interest receivable

Financial liabilities

Deposits

134,764 

133,470 

2,606 

8,169 

2,606 

8,169 

148,777 

148,777 

  3,651,413 

  3,622,597 

30,916 

20,400 

30,916 

20,400 

— 

— 

  1,272,493 

133,470 

2,606 

— 

— 

— 

— 

20,400 

— 

6,500 

148,777 

30,916 

— 

— 

  3,622,597 

  4,337,005 

  4,338,510 

  2,920,516 

  1,417,994 

Overnight federal funds purchased

642,000 

642,000 

642,000 

— 

Federal Home Loan Bank advances

Other short- and long-term borrowings

110,000 

110,691 

109,857 

113,876 

— 

— 

110,691 

113,876 

Accrued interest payable

9,414 

9,414 

9,414 

— 

(1) Equity securities at fair value are included within other assets on the consolidated statement of financial condition at September 30, 2020 and 
2019.
(2) Includes certain non-marketable equity securities that are measured at fair value using NAV per share (or its equivalent) as a practical expedient 
and are excluded from the fair value hierarchy.

157

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The  following  sets  forth  the  methods  and  assumptions  used  in  determining  the  fair  value  estimates  for  the 
Company’s financial instruments at September 30, 2020 and 2019.

CASH AND CASH EQUIVALENTS
The carrying amount of cash and short-term investments is assumed to approximate the fair value.

DEBT SECURITIES AVAILABLE FOR SALE AND EQUITY SECURITIES
Debt securities available for sale and equity securities are recorded at fair value on a recurring basis. Fair values for 
these investment securities are based on obtaining quoted prices on nationally recognized securities exchanges, or 
matrix pricing, which is a mathematical technique widely used in the industry to value debt securities without relying 
exclusively on quoted prices for the specific securities, but rather by relying on the securities’ relationship to other 
benchmark quoted securities. Non-marketable equity securities are measured at fair value using NAV per share (or 
its equivalent) as a practical expedient.

LOANS HELD FOR SALE
The carrying amount of loans held for sale is assumed to approximate the fair value.

LOANS AND LEASES, NET
The fair values of loans and leases were estimated using an exit price methodology. The exit price estimation of fair 
value is based on the present value of expected cash flows, which are based on the contractual terms of the loans, 
adjusted  for  prepayments  and  a  discount  rate  based  on  the  relative  risk  of  the  cash  flows.  Other  considerations 
include the loan type, remaining life of the loan and credit risk.

FEDERAL RESERVE BANK AND FEDERAL HOME LOAN BANK STOCKS
The  fair  value  of  FRB  and  FHLB  stock  is  assumed  to  approximate  book  value  since  the  Company  is  only  able  to 
redeem this stock at par value.

ACCRUED INTEREST RECEIVABLE
The carrying amount of accrued interest receivable is assumed to approximate the fair value.

DEPOSITS 
The  carrying  values  of  noninterest-bearing  checking  deposits,  interest-bearing  checking  deposits,  savings,  money 
markets,  and  wholesale  non-maturing  deposits  are  assumed  to  approximate  fair  value  since  deposits  are 
immediately  withdrawable  without  penalty.  The  fair  value  of  time  certificate  deposits  and  wholesale  certificate  of 
deposits  are  estimated  using  a  discounted  cash  flows  calculation  that  applies  the  FHLB  Des  Moines  curve  to 
aggregated  expected  maturities  of  time  deposits.  In  accordance  with  Subtopic  825-10,  Financial  Instruments,  no 
value  has  been  assigned  to  the  Company’s  long-term  relationships  with  its  deposit  customers  (core  value  of 
deposits intangible) as such intangibles are not financial instruments as defined under Subtopic 825-10.

OVERNIGHT FEDERAL FUNDS PURCHASED
The carrying amount of federal funds purchased is assumed to approximate the fair value.

FEDERAL HOME LOAN BANK ADVANCES
The fair value of such advances was estimated by discounting the expected future cash flows using current interest 
rates for advances with similar terms and remaining maturities.

SECURITIES SOLD UNDER AGREEMENTS TO REPURCHASE, SUBORDINATED DEBENTURES AND OTHER BORROWINGS
The  fair  value  of  these  instruments  was  estimated  by  discounting  the  expected  future  cash  flows  using  derived 
interest rates approximating market over the contractual maturity of such borrowings.

ACCRUED INTEREST PAYABLE
The carrying amount of accrued interest payable is assumed to approximate the fair value.

158

 
 
 
 
 
 
 
 
LIMITATIONS
Fair value estimates are made at a specific point in time and are based on relevant market information about the 
financial  instrument.  Additionally,  fair  value  estimates  are  based  on  existing  on-  and  off-balance  sheet  financial 
instruments without attempting to estimate the value of anticipated future business, customer relationships and the 
value  of  assets  and  liabilities  that  are  not  considered  financial  instruments.  These  estimates  do  not  reflect  any 
premium or discount that could result from offering the Company’s entire holdings of a particular financial instrument 
for  sale  at  one  time.  Furthermore,  since  no  market  exists  for  certain  of  the  Company’s  financial  instruments,  fair 
value  estimates  may  be  based  on  judgments  regarding  future  expected  loss  experience,  current  economic 
conditions, risk characteristics of various financial instruments and other factors. These estimates are subjective in 
nature and involve uncertainties and matters of significant judgment and therefore cannot be determined with a high 
level  of  precision.  Changes  in  assumptions  as  well  as  tax  considerations  could  significantly  affect  the 
estimates.  Accordingly,  based  on  the  limitations  described  above,  the  aggregate  fair  value  estimates  are  not 
intended to represent the underlying value of the Company, on either a going concern or a liquidation basis.

NOTE 26.  SUBSEQUENT EVENTS

Management has evaluated subsequent events that occurred after September 30, 2020. During this period, up to 
the filing date of this Annual Report on Form 10-K, management identified the following subsequent event:

• On November 24, 2020, W. David Tull, a member of the Boards of Directors of the Company and the Bank, 
notified the Company and the Bank of his resignation from the Boards of Directors of the Company and the 
Bank effective November 24, 2020.

• On  November  18,  2020,  the  Company  sold  an  additional  $129.8  million  of  the  retained  Community  Bank 
loan  portfolio  to  Central  Bank.  The  sale  did  not  result  in  any  material  gain  to  the  Company.  The  loans 
included in the sale were classified as held for sale at September 30, 2020.

• On  November  13,  2020,  Michael  K.  Goik,  Executive  Vice  President  and  Group  Head  of  the  Commercial 
Finance division of the Bank, notified the Bank of his decision to resign from the Bank effective on or before 
December 13, 2020. Mr. Goik’s resignation was not due to a dispute or disagreement with the Bank or the 
Company. Upon the effectiveness of his resignation, Mr. Goik’s duties will be assumed by Brett L. Pharr, Co-
President and Chief Operating Officer of the Bank.

Item 9.  Changes in and Disagreements With Accountants on Accounting and Financial Disclosure

None.

Item 9A.  Controls and Procedures

(a)

Evaluation of Disclosure Controls and Procedures.

Management,  under  the  direction  of  its  Chief  Executive  Officer  and  Chief  Financial  Officer,  is  responsible  for 
maintaining disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities 
Exchange  Act  of  1934,  as  amended  (the  “1934  Act”)  that  are  designed  to  ensure  that  information  required  to  be 
disclosed in reports filed or submitted under the 1934 Act is recorded, processed, summarized and reported within 
the time periods specified in SEC rules and forms and that such information is accumulated and communicated to 
management, including the Company’s Chief Executive Officer and Chief Financial Officer, to allow timely decisions 
regarding required disclosures.

In  connection  with  the  preparation  of  this  Annual  Report  on  Form  10-K,  management  evaluated  the  Company’s 
disclosure  controls  and  procedures.  The  evaluation  was  performed  under  the  direction  of  the  Company’s  Chief 
Executive  Officer  and  Chief  Financial  Officer  to  determine  the  effectiveness,  as  of  September  30,  2020,  of  the 
design and operation of the Company’s disclosure controls and procedures. Based upon that evaluation, the Chief 
Executive  Officer  and  Chief  Financial  Officer  concluded  that,  at  September  30,  2020,  the  Company’s  disclosure 
controls  and  procedures  were  effective  in  timely  alerting  them  to  material  information  relating  to  the  Company 
required to be included in the Company’s periodic SEC filings.

159

 
 
 
As  previously  disclosed  in  the  Company's  Annual  Report  on  Form  10-K  for  the  fiscal  year  ended  September  30, 
2019,  the  Company  identified  a  material  weakness  in  the  control  environment  of  the  Crestmark  division.  The 
material  weakness  resulted  from  the  aggregation  of  control  deficiencies  at  the  Crestmark  division  relating  to 
Information  Technology  ("IT")  system  access,  program  change  controls  and  review  procedures  related  to  new  loan 
accounts and client record maintenance changes. The aggregation of these deficiencies did not result in a material 
misstatement to the Company's Consolidated Financial Statements.

(b)

Remediation for Reported Material Weakness.

The  Company  worked  through  its  remediation  plan  throughout  fiscal  year  2020  and  was  able  to  fully  implement  it 
during the fiscal fourth quarter ended September 30, 2020 to address the material weakness described above with 
respect to the internal controls environment of the Crestmark division. The remediation plan included re-evaluating IT 
governance and controls, updating procedures related to access management, and training IT personnel. 

(c)

Management’s Annual Report on Internal Control over Financial Reporting.

The Company’s management is responsible for establishing and maintaining effective internal control over financial 
reporting.  The  Company’s  internal  control  over  financial  reporting  is  a  process  designed  to  provide  reasonable 
assurance  regarding  the  reliability  of  financial  reporting  and  the  preparation  of  financial  statements  for  external 
purposes in accordance with GAAP. The Company's internal control over financial reporting includes those policies 
and procedures that (i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect 
the transactions and dispositions of the assets of the Company; (ii) provide reasonable assurance that transactions 
are recorded as necessary to permit preparation of financial statements in accordance with GAAP, and that receipts 
and  expenditures  of  the  Company  are  being  made  only  in  accordance  with  authorizations  of  the  Company’s 
management  and  directors;  and  (iii)  provide  reasonable  assurance  regarding  prevention  or  timely  detection  of 
unauthorized acquisition, use or disposition of the Company assets that could have a material effect on the financial 
statements. 

Management  assessed  the  effectiveness  of  the  Company’s  internal  control  over  financial  reporting  as  of 
September 30, 2020, based on the criteria set forth by the Committee of Sponsoring Organizations of the Treadway 
Commission  in  “Internal  Control  Integrated  Framework  (2013).”  Based  on  this  assessment,  our  management 
concluded that our internal control over financial reporting was effective as of September 30, 2020.

The  effectiveness  of  the  Company’s  internal  control  over  financial  reporting  as  of  September  30,  2020,  has  been 
audited  by  Crowe  LLP,  the  independent  registered  public  accounting  firm  that  also  has  audited  the  Company’s 
Consolidated Financial Statements included in this Annual Report on Form 10-K. Crowe LLP’s attestation report on 
the Company’s internal controls over financial reporting appears below.

(d) 

Changes in Internal Control over Financial Reporting.

Except  as  disclosed  above,  there  were  no  changes  in  the  Company's  internal  control  over  financial  reporting  that 
occurred during the fiscal fourth quarter ended September 30, 2020 that have materially affected, or are reasonably 
likely to materially affect, the Company's internal control over financial reporting.

(e) 

Inherent Limitations on the Effectiveness of Controls.

Any  control  system,  no  matter  how  well  designed  and  operated,  can  provide  only  reasonable  (not  absolute) 
assurance that its objectives will be met. Furthermore, no evaluation of controls can provide absolute assurance that 
all control issues and instances of fraud, if any, have been detected. Further, the design of a control system must 
reflect the fact that there are resource constraints, and the benefits of controls must be considered relative to their 
costs. Because of the inherent limitations in a cost-effective control system, no evaluation of controls can provide 
absolute assurance that misstatements due to error or fraud will not occur or that all control issues and instances of 
fraud, if any, within the Company have been detected.

160

 
 
Item 9B.  Other Information

On  November  30,  2020,  the  Company  and  the  Bank  entered  into  employment  agreements  (collectively,  the 
“Employment Agreements”) with Bradley C. Hanson, Chief Executive Officer and President of the Company and Chief 
Executive Officer and Co-President of and the Bank, and Glen W. Herrick, Executive Vice President and Chief Financial 
Officer  of  the  Company  and  the  Bank  (each,  an  “Executive  Officer”  and  collectively,  the  “Executive  Officers”).  The 
Employment Agreements are effective as of October 1, 2020. 

The  Employment  Agreements  supersede  and  replace  the  prior  employment  agreements  between  the  Executive 
Officers and the Bank each dated as of October 1, 2016 (collectively, the “Prior Employment Agreements”).

The  terms  of  the  Employment  Agreements  commenced  on  October  1,  2020  and  continue  until  the  applicable 
Executive  Officer’s  employment  is  terminated  as  provided  in  the  applicable  Employment  Agreement.  Mr.  Hanson’s 
Employment  Agreement  entitles  him  to  the  payment  of  an  annual  base  salary  of  $841,500,  and  Mr.  Herrick’s 
Employment Agreement entitles him to the payment of an annual base salary of $474,300, in each case subject to 
increase  at  any  time  and  subject  to  decrease  after  September  30,  2021  if  and  in  a  manner  proportionate  to  any 
decrease in base salary the Company in its discretion implements for other executive officers of the Company. As of 
November 2, 2020, Mr. Hanson’s annual base salary has been so increased to $866,745, and Mr. Herrick’s annual 
base salary has been so increased to $488,520. The Employment Agreements also provide for performance-based 
annual  incentive  compensation  opportunities  under  the  Company’s  Annual  Incentive  Plan  (“AIP”)  having  target 
payouts of 100% of base salary in the case of Mr. Hanson and 75% of base salary in the case of Mr. Herrick, in each 
case  payable  in  cash  unless  otherwise  determined  by  the  Compensation  Committee  (the  “Compensation 
Committee”) of the Company’s Board of Directors. The Employment Agreements also provide for long-term incentive 
award  opportunities  under  the  Company’s  2002  Omnibus  Incentive  Plan  (“LTIP”)  based  on  the  achievement  of 
performance  goals  and/or  service  vesting  requirements  specified  in  the  applicable  award  agreements  and  having 
target opportunities of 200% of base salary in the case of Mr. Hanson and 125% of base salary in the case of Mr. 
Herrick,  in  each  case  with  performance  or  vesting  periods  spanning  three  years.  Such  long-term  incentive  award 
opportunities  will  be  payable  in  cash  or  shares  of  the  Company’s  common  stock  or  a  combination  thereof  as 
provided in the applicable award agreement.

Under  the  Employment  Agreements,  the  Executive  Officers  are  eligible  to  participate  in  all  Company-sponsored 
employee  benefit  plans  and  programs  available  to  executive  level  employees  at  the  Bank  during  the  term  of  the 
Employment  Agreements,  subject  to  all  eligibility  requirements  and  rules  applicable  to  such  plans  and  programs.  
Each Executive Officer is also entitled to reimbursement of all reasonable, out-of-pocket business expenses incurred 
in the performance of such Executive Officer’s duties on behalf of the Company.  

In  the  event  an  Executive  Officer’s  employment  is  terminated  due  to  his  death  or  Disability  (as  defined  in  the 
Employment Agreements), such Executive Officer (or his beneficiaries, as the case may be) will be entitled to receive 
(i)  his  base  salary  through  the  termination  date,  (ii)  any  business  expenses  due  and  payable,  (iii)  any  accrued  but 
unpaid compensation under the AIP due to such Executive Officer for any completed fiscal year and (iv) any vested 
benefits in such Executive Officer’s account through the Bank’s 401(k) retirement plan (the “Accrued Amounts”). In 
addition,  such  Executive  Officer  will  be  entitled  to  continued  vesting  of  his  Performance-Based  Restricted  Stock 
Awards  (as  defined  in  the  Prior  Employment  Agreements)  and  prorated  compensation  under  the  AIP  and  prorated 
awards  under  the  LTIP  as  determined  by  the  Compensation  Committee  based  upon  the  number  of  months  of 
employment during the applicable performance period completed by such Executive Officer prior to termination.

In the event an Executive Officer’s employment is terminated by the Bank for Cause (as defined in the Employment 
Agreements)  or  by  such  Executive  Officer  without  Good  Reason  (as  defined  in  the  Employment  Agreements),  such 
Executive Officer will be entitled to the Accrued Amounts but will not be entitled to any other payments or benefits 
following the termination date.

161

Subject to the execution of a release of claims the Executive Officer may have against the Company and continued 
compliance  with  the  surviving  provisions  of  the  Employment  Agreements,  in  the  event  an  Executive  Officer’s 
employment  is  terminated  by  the  Bank  without  Cause  or  such  Executive  Officer  resigns  for  Good  Reason,  such 
Executive  Officer  will  be  entitled  to  the  Accrued  Amounts  and  eligible  for  the  following  severance  package  (the 
“Severance Package”): (i) a severance payment equal to the sum of two times such Executive Officer’s base salary 
(as  in  effect  as  of  the  termination  date),  (ii)  an  amount  equal  to  two  times  the  compensation  under  the  AIP  such 
Executive  Officer  would  have  earned  for  the  measurement  period  in  which  the  termination  date  occurs  based  on 
achievement of the applicable performance goals for such measurement period (the “AIP Bonus Payment”), payable 
in cash, stock or a combination thereof, notwithstanding any service requirement, (iii) except with respect to the AIP 
Bonus Payment, vesting of all unvested stock options and stock appreciation rights granted by the Company to such 
Executive  Officer,  including  such  Executive  Officer’s  Performance-Based  Restricted  Stock  Award,  (iv)  except  with 
respect to the AIP Bonus Payment, (a) accelerated vesting of any outstanding pre-October 1, 2020 LTIP awards, and 
(b) pro-rata vesting of post-September 30, 2020 LTIP awards with performance periods that have at least 6 months 
of completion prior to the termination date, in each case other than stock options and stock appreciation rights that 
were granted by the Company to such Executive Officer, and (v) a lump sum cash payment of an amount equal to 24 
times the monthly premium required to be paid by such Executive Officer to continue such Executive Officer’s group 
health  care  coverage  under  the  Company’s  group  health  plan  following  such  Executive  Officer’s  termination  date 
under the applicable provisions of the Consolidated Omnibus Budget Reconciliation Act (“COBRA”), based upon the 
Company’s monthly COBRA premium in effect as of the termination date, less applicable withholdings.

Subject to the execution of a release of claims the Executive Officer may have against the Company and continued 
compliance  with  the  surviving  provisions  of  the  Employment  Agreements,  in  the  event  an  Executive  Officer’s 
employment  is  terminated  by  the  Company  without  Cause  or  by  such  Executive  Officer  for  Good  Reason  within  90 
days prior to or within 24 months following the consummation of a Change of Control, such Executive Officer will be 
eligible  to  receive  the  Severance  Package,  and  any  and  all  then  unvested  AIP  and  LTIP  awards  granted  to  such 
Executive Officer by the Company will immediately vest and be paid at the greater of target level of performance or 
actual level of performance (if actual level of performance is then determinable) on the termination date.

If an Executive Officer has a termination of employment under the Employment Agreement for any reason other than 
for  Cause  after  satisfying  the  requirements  for  Retirement  (as  defined  below),  and  such  Executive  Officer  is  not 
otherwise  eligible  for  the  Severance  Package,  if  the  termination  date  occurs  on  or  after  6  months  following 
commencement  of  the  Company’s  fiscal  year,  such  Executive  Officer  is  entitled  to  receive,  except  as  otherwise 
provided in an applicable award agreement, the AIP and the LTIP awards, if any, that such Executive Officer would 
have earned for the measurement/performance periods in which the termination date occurs based on achievement 
of  the  applicable  performance  goals  for  such  measurement/performance  periods  as  determined  at  the  end  of  the 
respective measurement/performance period, payable in cash, stock or a combination thereof, notwithstanding any 
service  requirement.  Such  Executive  Officer  will  also  receive  continued  vesting  of  such  Executive  Officer’s 
Performance-Based  Restricted  Stock  Award.    For  purposes  of  the  Employment  Agreements,  “Retirement”  means 
retirement from employment with the Company or an entity within the Company and its subsidiaries and affiliates as 
an  employee,  director,  director  emeritus  or  advisory  director  thereof,  where  either  (i)  such  Executive  Officer  has 
reached the age of 65 or (ii) the sum of such Executive Officer’s age and length of service (as an employee, director, 
director emeritus or advisory director) is greater than or equal to 70.

The  Employment  Agreements  provide  for  suspension  or  termination  of  the  Company’s  obligations  under  the 
Employment Agreements in connection with certain regulatory actions and provide for clawback of compensation paid 
to the Executive Officers under certain circumstances.

In addition, the Employment Agreements provide for a 24-month non-solicitation period (covering both employees and 
business relationships) and a 24-month non-compete requirement in addition to other restrictive covenants.

162

Report of Independent Registered Public Accounting Firm

Stockholders and the Board of Directors of Meta Financial Group, Inc.
Sioux Falls, South Dakota

Opinion on Internal Control over Financial Reporting

We  have  audited  Meta  Financial  Group,  Inc.  and  Subsidiaries’  (the  “Company”)  internal  control  over  financial 
reporting  as  of  September  30,  2020,  based  on  criteria  established  in  Internal  Control  –  Integrated  Framework: 
(2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). In our opinion, 
the Company maintained, in all material respects, effective internal control over financial reporting as of September 
30, 2020, based on criteria established in Internal Control – Integrated Framework: (2013) issued by COSO.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United 
States)  (“PCAOB”),  the  consolidated  statements  of  financial  condition  of  the  Company  as  of  September  30,  2020 
and  2019,  the  related  consolidated  statements  of  operations,  comprehensive  income,  changes  in  stockholders’ 
equity,  and  cash  flows  for  the  years  ended  September  30,  2020  and  2019,  and  the  related  notes    (collectively 
referred  to  as  the  "financial  statements")  and  our  report  dated  November  30,  2020  expressed  an  unqualified 
opinion.  

Basis for Opinion

The Company’s management is responsible for maintaining effective internal control over financial reporting and for 
its assessment of the effectiveness of internal control over financial reporting, included in the accompanying 2020 
Management’s Assessment of Internal Control Over Financial Reporting.  Our responsibility is to express an opinion 
on  the  Company’s  internal  control  over  financial  reporting  based  on  our  audit.    We  are  a  public  accounting  firm 
registered with the PCAOB and are required to be independent with respect to the Company in accordance with the 
U.S.  federal  securities  laws  and  the  applicable  rules  and  regulations  of  the  Securities  and  Exchange  Commission 
and the PCAOB. 

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and 
perform  the  audit  to  obtain  reasonable  assurance  about  whether  effective  internal  control  over  financial  reporting 
was maintained in all material respects. Our audit of internal control over financial reporting included obtaining an 
understanding  of  internal  control  over  financial  reporting,  assessing  the  risk  that  a  material  weakness  exists,  and 
testing and evaluating the design and operating effectiveness of internal control based on the assessed risk.  Our 
audit also included performing such other procedures as we considered necessary in the circumstances.  We believe 
that our audit provides a reasonable basis for our opinion.

163

Definition and Limitations of Internal Control Over Financial Reporting

A  company’s  internal  control  over  financial  reporting  is  a  process  designed  to  provide  reasonable  assurance 
regarding  the  reliability  of  financial  reporting  and  the  preparation  of  financial  statements  for  external  purposes  in 
accordance  with  generally  accepted  accounting  principles.    A  company’s  internal  control  over  financial  reporting 
includes  those  policies  and  procedures  that  (1)  pertain  to  the  maintenance  of  records  that,  in  reasonable  detail, 
accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable 
assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance 
with  generally  accepted  accounting  principles,  and  that  receipts  and  expenditures  of  the  company  are  being  made 
only  in  accordance  with  authorizations  of  management  and  directors  of  the  company;  and  (3)  provide  reasonable 
assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s 
assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements.  
Also,  projections  of  any  evaluation  of  effectiveness  to  future  periods  are  subject  to  the  risk  that  controls  may 
become  inadequate  because  of  changes  in  conditions,  or  that  the  degree  of  compliance  with  the  policies  or 
procedures may deteriorate.  

Grand Rapids, Michigan
November 30, 2020

/s/ Crowe LLP

164

 
 
 
PART III

Item 10.  Directors, Executive Officers and Corporate Governance

Directors

Information concerning directors of the Company required by this item will be included under the captions “Election 
of Directors,” “Communicating with Our Directors,” "Meetings and Committees" and “Stockholder Proposals For The 
Fiscal  Year  2021  Annual  Meeting”  in  the  Company’s  definitive  Proxy  Statement  for  the  Annual  Meeting  of 
Stockholders to be held on February 23, 2021 (the “2020 Proxy Statement”), a copy of which will be filed not later 
than 120 days after September 30, 2020, and is incorporated herein by reference.

Executive Officers

Information  concerning  the  executive  officers  of  the  Company  required  by  this  item  will  be  included  under  the 
captions “Executive Officers” and “Election of Directors” in the 2020 Proxy Statement and is incorporated herein by 
reference.

Compliance with Section 16(a)

Information, if applicable, required by this item regarding compliance with Section 16(a) of the Exchange Act will be 
included  under  the  caption  “Delinquent  Section  16(a)  Reports”  in  the  Company’s  2020  Proxy  Statement  and  is 
incorporated herein by reference.

Audit Committee Financial Expert

Information regarding the audit committee of the Company’s Board of Directors will be included under the captions 
“Meetings and Committees” and “Election of Directors” in the Company’s 2020 Proxy Statement and is incorporated 
herein by reference.

Code of Ethics

Information  regarding  the  Company’s  Code  of  Ethics  will  be  included  under  the  caption  “Corporate  Governance”  in 
the Company’s 2020 Proxy Statement and is incorporated herein by reference.

Item 11.  Executive Compensation

Information concerning executive and director compensation will be included under the captions “Compensation of 
Directors”  and  “Executive  Compensation”  in  the  Company’s  2020  Proxy  Statement  and  is  incorporated  herein  by 
reference.

Item 12.  Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters

(a)           Security Ownership of Certain Beneficial Owners and Management

The information required by this item will be included under the caption “Stock Ownership” in the Company’s 2020 
Proxy Statement and is incorporated herein by reference.

(b)           Changes in Control

Management of the Company knows of no arrangements, including any pledge by any persons of securities of the 
Company, the operation of which may, at a subsequent date, result in a change in control of the Registrant.

165

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(c)           Equity Compensation Plan Information

The Company maintains the 2002 Omnibus Incentive Plan for purposes of issuing stock-based compensation to 
employees and directors. The plan was amended and restated effective November 24, 2014 and currently authorizes 
4,800,000 shares to be issued under the plan. The Company also has unexercised options outstanding under a 
previous stock option plan. The following table provides information about the Company’s common stock that may be 
issued under the Company’s omnibus incentive plans.

Number of securities
to be issued upon
exercise of
outstanding options,
warrants and rights

Weighted-average
exercise price of
outstanding options,
warrants and rights

Number of securities
remaining available
for future issuance
under equity
compensation plan
excluding securities
reflected in (a)

—  $ 

— 

— 

— 

1,499,732 

— 

Plan Category
Equity compensation plans 
approved by stockholders
Equity compensation plans 
not approved by 
stockholders

Item 13.  Certain Relationships and Related Transactions, and Director Independence

The  information  required  by  this  item  will  be  included  under  the  captions  “Election  of  Directors,”  “Meetings  and 
Committees” and “Related Person Transactions” in the Company’s 2020 Proxy Statement and is incorporated herein 
by reference.

Item 14.  Principal Accountant Fees and Services

The information required by this item will be included under the caption “Ratification of Appointment of Independent 
Registered Public Accounting Firm” in the Company’s 2020 Proxy Statement and is incorporated herein by reference.

PART IV

Item 15.  Exhibits and Financial Statement Schedules

The following is a list of documents filed as Part of this report:

(a)           Financial Statements:

The following financial statements are included under Part II, Item 8 of this Annual Report on Form 10-K:

1.

2.

3.

4.

5.

6.

7.

Report of Independent Registered Public Accounting Firm.

Consolidated Statements of Financial Condition as of September 30, 2020 and 2019.

Consolidated  Statements  of  Operations  for  the  Fiscal  Years  Ended  September  30,  2020, 
2019 and 2018.

Consolidated Statements of Comprehensive Income for the Fiscal Years ended September 
30, 2020, 2019, and 2018.

Consolidated  Statements  of  Changes  in  Stockholders’  Equity  for  the  Fiscal  Years  Ended 
September 30, 2020, 2019, and 2018.

Consolidated  Statements  of  Cash  Flows  for  the  Fiscal  Years  Ended  September  30,  2020, 
2019, and 2018.

Notes to Consolidated Financial Statements.

166

 
 
 
 
 
 
 
 
 
 
 
 
 
 
(b)           Exhibits:

Exhibit
Number

Description

3.1

3.2

4.1

4.2

4.3

4.4

4.5

*10.1

*10.2

*10.3

*10.4

*10.5

10.6

*10.7

*10.8

*10.9

*10.10

*10.11

Registrant’s  Certificate  of  Incorporation,  as  amended,  filed  on  August  8,  2018  as  an  exhibit  to  the 
Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended June 30, 2018, is incorporated 
herein by reference.

Registrant’s  Second  Amended  and  Restated  By-laws,  filed  on  June  24,  2020  as  an  exhibit  to  the 
Registrant’s Current Report on Form 8-K, is incorporated herein by reference.

Description  of  the  Securities  of  the  Registrant  filed  on  November  26,  2019  as  an  exhibit  to  the 
Registrant's Annual Report on Form 10-K for the fiscal year ended September 30, 2019, is incorporated 
herein by reference.

Registrant’s  Specimen  Stock  Certificate,  filed  on  June  27,  2016  as  an  exhibit  to  the  Registrant’s 
registration  statement  on  Form  S-3  (Commission  File  No.  333-212269),  is  incorporated  herein  by 
reference.

Indenture,  dated  as  of  August  15,  2016,  by  and  between  the  Registrant  and  U.S.  Bank  National 
Association,  as  trustee,  filed  on  August  15,  2016  as  an  exhibit  to  the  Registrant’s  Current  Report  on 
Form 8-K, is incorporated herein by reference.

First  Supplemental  Indenture,  dated  as  of  August  15,  2016,  by  and  between  the  Registrant  and  U.S. 
Bank National Association, as trustee, filed on August 15, 2016 as an exhibit to the Registrant’s Current 
Report on Form 8-K, is incorporated herein by reference.

Form of Global Note of the Registrant representing the 5.75% Fixed-to-Floating Rate Subordinated Notes 
due August 15, 2026, filed on August 15, 2016 as an exhibit to the Registrant’s Current Report on Form 
8-K, is incorporated herein by reference.

Registrant’s 1995 Stock Option and Incentive Plan, filed as an exhibit to the Registrant’s Annual Report 
on Form 10-KSB for the fiscal year ended September 30, 1996, is incorporated herein by reference.

Performance-Based  Restricted  Stock  Agreement  between  Meta  and  Bradley  C.  Hanson,  dated  as  of 
November  16,  2016,  filed  on  November  18,  2016  as  an  exhibit  to  the  Registrant’s  Current  Report  on 
Form 8-K, is incorporated herein by reference.

Performance-Based  Restricted  Stock  Agreement  between  Meta  and  Glen  W.  Herrick,  dated  as  of 
December 2, 2016, filed on December 6, 2016 as an exhibit to the Registrant’s Current Report on Form 
8-K, is incorporated herein by reference.

Registrant’s  Supplemental  Employees’  Investment  Plan,  originally  filed  as  an  exhibit  to  the  Registrant’s 
Annual Report on Form 10-KSB for the fiscal year ended September 30, 1994.  First amendment to such 
agreement, filed as an exhibit to the Registrant’s Annual Report on Form 10-K for the fiscal year ended 
September 30, 2008, is incorporated herein by reference.

Registrant’s  Amended  and  Restated  2002  Omnibus  Incentive  Plan,  as  amended,  filed  on  January  24, 
2018 as an exhibit to the Registrant’s Current Report on Form 8-K, is incorporated herein by reference.

Investor Rights Agreement by and among Meta Financial Group, Inc., BEP IV LLC and BEP Investors, LLC, 
dated as of December 17, 2015, filed on December 17, 2015 as an exhibit to the Registrant’s Current 
Report on Form 8‑K, is incorporated herein by reference.

Form  of  Meta  Financial  Group,  Inc.  2002  Omnibus  Incentive  Plan  Restricted  Stock  Agreement,  filed  on 
August 2, 2016 as an exhibit to the Registrant’s Quarterly Report on Form 10-Q, is incorporated herein by 
reference.

Employment Agreement between MetaBank and Michael Goik, dated as of January 9, 2018, filed on April 
20,  2018  as  an  exhibit  to  the  Registrant's  registration  statement  on  Form  S-4  (Commission  File  No. 
333-223769), is incorporated herein by reference.

Employment  Agreement,  effective  as  of  October  1,  2020,  among  MetaBank,  Meta  Financial  Group,  Inc. 
and Bradley C. Hanson is filed herewith.

Employment  Agreement,  effective  as  of  October  1,  2020,  among  MetaBank,  Meta  Financial  Group,  Inc. 
and Glen W. Herrick is filed herewith.

Form of Performance Share Unit Award Agreement is filed herewith.

*10.12

Form of Performance-Based Restricted Stock Award Agreement is filed herewith.

21

23.1

23.2

Subsidiaries of the Registrant is filed herewith.

Consent of Independent Registered Public Accounting Firm of Crowe LLP is filed herewith.

Consent of Independent Registered Public Accounting Firm of KPMG LLP is filed herewith.

167

 
31.1

31.2

32.1

32.2

101

Certification of Principal Executive Officer pursuant to Section 302 of the Sarbanes‑Oxley Act of 2002 is 
filed herewith.

Certification of Principal Financial Officer pursuant to Section 302 of the Sarbanes‑Oxley Act of 2002 is 
filed herewith.

Certification of the CEO pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 is filed herewith.

Certification of the CFO pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 is filed herewith.

Interactive data files formatted in Inline eXtensible Business Reporting Language - pursuant to Rule 405 
of  Regulation  S-T:  (i)  Consolidated  Statements  of  Financial  Condition  as  of  September  30,  2020  and 
September  30,  2019,  (ii)  the  Consolidated  Statements  of  Operations  for  the  fiscal  years  ended 
September 30, 2020, 2019, and 2018, (iii) the Consolidated Statements of Comprehensive Income for 
the  fiscal  years  ended  September  30,  2020,  2019,  and  2018,  (iv)  the  Consolidated  Statements  of 
Changes in Stockholders’ Equity for the fiscal years ended September 30, 2020, 2019, and 2018, (v) the 
Consolidated Statements of Cash Flows for the fiscal years ended September 30, 2020, 2019, and 2018 
and  (vi)  the  Notes  to  the  Consolidated  Financial  Statements  for  the  fiscal  years  ended  September  30, 
2020, 2019, and 2018.

104

Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101).

* Management Contract or Compensatory Plan or Agreement

(c)           Financial Statement Schedules:

All financial statement schedules have been omitted as the information is not required under the related 
instructions or is inapplicable.

Item 16.  Form 10-K Summary

None.

168

 
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly 
caused this Report to be signed on its behalf by the undersigned, thereunto duly authorized.

SIGNATURES

Date:  November 30, 2020

META FINANCIAL GROUP, INC.

By:

/s/ Bradley C. Hanson

Bradley C. Hanson,

President, Chief Executive Officer, and Director

169

 
 
 
 
 
 
 
 
 
 
Pursuant  to  the  requirements  of  the  Securities  Exchange  Act  of  1934,  this  Report  has  been  signed  below  by  the 
following persons on behalf of the Registrant and in the capacities and on the dates indicated.

By: /s/ Bradley C. Hanson

Date:  November 30, 2020

Bradley C. Hanson, President, Chief Executive Officer, and

Director

(Principal Executive Officer)

By: /s/ Douglas J. Hajek

Douglas J. Hajek, Director

By: /s/ Elizabeth G. Hoople

Elizabeth G. Hoople, Director

By: /s/ Michael R. Kramer

Michael R. Kramer, Director

By: /s/ Frederick V. Moore

Frederick V. Moore, Director

By: /s/ Becky S. Shulman

Becky S. Shulman, Director

By: /s/ Kendall E. Stork

Kendall E. Stork, Director

By: /s/ Glen W. Herrick

Glen W. Herrick, Executive Vice President

and Chief Financial Officer

(Principal Financial Officer)

By: /s/ Sonja A. Theisen

Sonja A. Theisen, Senior Vice President

and Chief Accounting Officer

(Principal Accounting Officer)

Date:  November 30, 2020

Date:  November 30, 2020

Date:  November 30, 2020

Date:  November 30, 2020

Date:  November 30, 2020

Date:  November 30, 2020

Date:  November 30, 2020

Date:  November 30, 2020

170