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Pathward Financial, Inc.

cash · NASDAQ Financial Services
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Ticker cash
Exchange NASDAQ
Sector Financial Services
Industry Banks - Regional
Employees 1155
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FY2018 Annual Report · Pathward Financial, Inc.
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INVESTOR INFORMATION

A N N U A L   M E E T I N G   O F   S H A R E H O L D E R S
The Annual Meeting of Shareholders will convene at 8:30 a.m., 

S H A R E H O L D E R   S E R V I C E S

Shareholders desiring to change the name, address or ownership 

local time, on Wednesday, January 30, 2019. The meeting will 

of Company stock; to report lost certificates; or to consolidate 

be held at the MetaBank Corporate Services building, 5501 South 

accounts should contact the Company’s transfer agent:

Broadband Lane, Sioux Falls, SD. Further information with 

regard to this meeting can be found in the proxy statement.

Computershare Investor Services

462 South 4th Street Suite 1600 

Louisville, KY 40202

F O R M   1 0 - K
Copies of the Company’s Annual Report on Form 10-K for the 

I N V E S T O R   R E L AT I O N S
Requests for Form 10-K, other inquiries or investor 

year ended September 30, 2018 (excluding exhibits thereto) 

comments are welcome and should be directed to:

may be obtained from metafinancialgroup.com.

MetaBank Corporate Services

Brittany K. Elsasser

Director of Investor Relations

Telephone: 605.362.2423

5501 South Broadband Lane

InvestorRelations@metabank.com

Sioux Falls, SD 57108

metafinancialgroup.com

FORWARD-LOOKING STATEMENTS
Meta Financial Group, Inc. (the“Company”) from time to time may make written or oral “forward-looking statements,” including statements 
contained in its filings with the Securities and Exchange Commission (“SEC”), in its reports to shareholders, in this annual report and in 
other communications by the Company, which are made in good faith by the Company pursuant to the “safe harbor”provisions of the 
Private Securities Litigation Reform Act of 1995. You can identify forward-looking statements by words such as “may,”“hope,” “will,” 
“should,”“expect,” “plan,” “anticipate,” “intend,” “believe,” “estimate,”“predict,”“potential,” “continue,” “could,” “future” or the 
negative of those terms or other words of similar meaning. You should read statements that contain these words carefully, because they 
discuss our future expectations or state other “forward-looking” information. These forward-looking statements include statements with 
respect to the Company’s beliefs, expectations, estimates and intentions that are subject to significant risks and uncertainties, and are 
subject to change based on various factors, some of which are beyond the Company’s control. Discussions of factors affecting the 
Company’s business and prospects are contained in the Company’s Annual Report on Form 10-K and other filings with the SEC. 
The Company expressly disclaims any intent or obligation to update any forward-looking statement, whether written or oral, that may be 
made from time to time by or on behalf of the Company or its subsidiaries.

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

FORM 10 K

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended September 30, 2018 

OR

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from _______ to _______

Commission file number 0 22140.

®

META FINANCIAL GROUP, INC.®

(Name of Registrant as specified in its charter)

Delaware

(State or other jurisdiction of incorporation or
organization)

5501 South Broadband Lane, Sioux Falls, SD

(Address of principal executive offices)

(I.R.S. Employer Identification No.)

57108

(Zip Code)

Securities Registered Pursuant to Section 12(b) of the Act:

Registrant’s telephone number:  (605) 782-1767

Title of Class

Name of each exchange on which registered

Common Stock, par value $0.01 per share

NASDAQ Global Market

Securities Registered Pursuant to Section 12(g) of the Act:  None

Indicate by check mark if the Registrant is a well known seasoned issuer, as defined in Rule 405 of the Securities 

Act.  YES 

 NO 

Indicate by check mark if the Registrant is not required to file reports pursuant Section 13 and Section 15(d) 

of the Act.  YES 

 NO 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 
15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that 
the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the 
past 90 days.  YES 

 NO 

Indicate by check mark whether the Registrant has submitted electronically and posted on its corporate Web 
site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation 
S T during the preceding 12 months (or for such shorter period that the Registrant was required to submit and 
post such files).  YES 

 NO .

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S K is not contained 
herein,  and  will  not  be  contained,  to  the  best  of  Registrant’s  knowledge,  in  definitive  proxy  or  information 
statements incorporated by reference in Part III of this Form 10 K or any amendment to this Form 10 K.

Indicate by check mark whether the Registrant is a large accelerated filer, an accelerated filer, a non accelerated 
filer, smaller reporting company, or an emerging growth company.  (Check one):

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended 
transition  period  for  complying  with  any  new  or  revised  financial  accounting  standard  provided  pursuant  to 
Section 13(a) of the Exchange Act. 

Indicate by check mark whether the Registrant is a shell company (as defined in Rule 12b 2 of the Exchange 
Act). 

 YES 

 NO

As of March 31, 2018, the aggregate market value of the voting stock held by non-affiliates of the Registrant, 
computed by reference to the average of the closing bid and asked prices of such stock on the NASDAQ Global 
Market as of such date, was $979.7 million.

As of November 26, 2018, there were 39,406,938 shares of the Registrant’s Common Stock outstanding.

DOCUMENTS INCORPORATED BY REFERENCE

PART III of Form 10-K -- Portions of the Proxy Statement for the Annual Meeting of Stockholders to be held January 30, 
2019 are incorporated by reference into Part III of this report.

 
 
 
 
 
 
 
META FINANCIAL GROUP, INC.
FORM 10-K

Table of Contents

Item 1.

Business

Item 1A.

Risk Factors

Item 1B.

Unresolved Staff Comments

Item 2.

Item 3.

Item 4.

Properties

Legal Proceedings

Mine Safety Disclosures

PART I

PART II

Item 5.

Item 6.

Item 7.

Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases 
of Equity Securities

Selected Financial Data

Management’s Discussion and Analysis of Financial Condition and Results of Operations

Item 7A.

Quantitative and Qualitative Disclosures About Market Risk

Item 8.

Item 9.

Financial Statements and Supplementary Data

Changes in and Disagreements With Accountants on Accounting and Financial Disclosure

Item 9A.

Controls and Procedures

Item 9B.

Other Information

PART III

Item 10.

Directors, Executive Officers and Corporate Governance

Item 11.

Executive Compensation

Item 12.

Security Ownership of Certain Beneficial Owners and Management and Related Stockholder 
Matters

Item 13.

Certain Relationships and Related Transactions, and Director Independence

Item 14.

Principal Accountant Fees and Services

Item 15.

Exhibits and Financial Statement Schedules

Item 16.

Form 10-K Summary

PART IV

Page
No.

3

52

77

78

78

79

79

81

82

96

102

168

168

169

172

172

172

173

173

174

176

i

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Forward-Looking Statements

Meta Financial Group, Inc.® (“Meta” or “the Company” or “us”) and its wholly-owned subsidiary, MetaBank® (the “Bank” 
or “MetaBank”), may from time to time make written or oral “forward-looking statements,” including statements contained 
in this Annual Report on Form 10-K, in its other filings with the Securities and Exchange Commission (“SEC”), in its 
reports to stockholders, and in other communications by the Company and the Bank, which are made in good faith by 
the Company pursuant to the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995.

You  can  identify  forward-looking  statements  by  words  such  as  “may,”  “hope,”  “will,”  “should,”  “expect,”  “plan,” 
“anticipate,” “intend,” “believe,” “estimate,” “predict,” “potential,” “continue,” “could,” “future,” or the negative of those 
terms, or other words of similar meaning or similar expressions. You should carefully read statements that contain 
these words because they discuss our future expectations or state other “forward-looking” information. These forward-
looking statements are based on information currently available to us and assumptions about future events, and include 
statements  with  respect  to  the  Company’s  beliefs,  expectations,  estimates,  and  intentions,  which  are  subject  to 
significant risks and uncertainties, and are subject to change based on various factors, some of which are beyond the 
Company’s control. Such risks, uncertainties and other factors may cause our actual growth, results of operations, 
financial condition, cash flows, performance and business prospects and opportunities to differ materially from those 
expressed in, or implied by, these forward-looking statements.  Such statements address, among others, the following 
subjects: future operating results; customer retention; loan and other product demand; important components of the 
Company's statements of financial condition and operations; growth and expansion; new products and services, such 
as those offered by the Bank or the Company's Payments divisions (which includes Meta Payment Systems (“MPS”), 
Refund Advantage, EPS Financial (“EPS”) and Specialty Consumer Services (“SCS”)); credit quality and adequacy of 
reserves; technology; and the Company's employees. The following factors, among others, could cause the Company's 
financial performance and results of operations to differ materially from the expectations, estimates, and intentions 
expressed in such forward-looking statements: the risk that we are unable to recoup a significant portion of the lost 
earnings associated with the non-renewal of the agreement with H&R Block through agreements with new tax partners 
and expanded relationships with existing tax partners; the risk that loan production levels and other anticipated benefits 
related to the agreement with Jackson Hewitt Tax Service®, as extended, may not be as much as anticipated; risks 
relating to the recently-announced management transition; maintaining our executive management team; the expected 
growth opportunities, beneficial synergies and/or operating efficiencies from the Crestmark acquisition may not be fully 
realized or may take longer to realize than expected; customer losses and business disruption related to the Crestmark 
acquisition; unanticipated or unknown losses and liabilities may be incurred by the Company following the completion 
of the Crestmark acquisition; the strength of the United States' economy, in general, and the strength of the local 
economies  in  which  the  Company  conducts  operations;  the  effects  of,  and  changes  in,  trade,  monetary,  and  fiscal 
policies and laws, including interest rate policies of the Board of Governors of the Federal Reserve System (the “Federal 
Reserve”), as well as efforts of the U.S. Congress, United States Treasury in conjunction with bank regulatory agencies 
to stimulate the economy and protect the financial system; inflation, interest rate, market, and monetary fluctuations; 
the timely and efficient development of, and acceptance of new products and services offered by the Company or its 
strategic partners, as well as risks (including reputational and litigation) attendant thereto, and the perceived overall 
value of these products and services by users; the risks of dealing with or utilizing third parties, including, in connection 
with the Company’s refund advance business, the risk of reduced volume of refund advance loans as a result of reduced 
customer demand for or acceptance of usage of Meta’s strategic partners’ refund advance products; any actions which 
may be initiated by our regulators in the future; the impact of changes in financial services laws and regulations, including, 
but not limited to, laws and regulations relating to the tax refund industry and the insurance premium finance industry, 
our relationship with our primary regulators, the Office of the Comptroller of the Currency and the Federal Reserve, as 
well as the Federal Deposit Insurance Corporation which insures the Bank’s deposit accounts up to applicable limits; 
technological changes, including, but not limited to, the protection of electronic files or databases; acquisitions; litigation 
risk, in general, including, but not limited to, those risks involving the Bank's divisions; the growth of the Company’s 
business, as well as expenses related thereto; continued maintenance by the Bank of its status as a well-capitalized 
institution, particularly in light of our growing deposit base, a portion of which has been characterized as “brokered”; 
changes in consumer spending and saving habits; and the success of the Company at maintaining its high quality asset 
level and managing and collecting assets of borrowers in default should problem assets increase.

These statements are based on information currently available to us and are subject to various risks, uncertainties, 
and other factors, including, but not limited to, those discussed herein under the caption “Risk Factors” that could 
cause our actual growth, results of operations, financial condition, cash flows, performance and business prospects 
and opportunities to differ materially from those expressed in, or implied by, these statements.

2

 
The foregoing list of factors is not exclusive.  We caution you not to place undue reliance on these forward-looking 
statements, which speak only as of the date of this report.  All subsequent written and oral forward-looking statements 
attributable to us or any person acting on our behalf are expressly qualified in their entirety by the cautionary statements 
contained or referred to in this section.  Additional discussions of factors affecting the Company’s business and prospects 
are contained herein, including under the caption “Risk Factors,” and in the Company’s periodic filings with the SEC.  
The Company expressly disclaims any intent or obligation to update any forward-looking statements, whether written or 
oral, that may be made from time to time by or on behalf of the Company or its subsidiaries.

Item 1.     Business

GENERAL

PART I

Meta, a registered unitary savings and loan holding company, was incorporated in Delaware on June 14, 1993, the 
principal assets of which are all the issued and outstanding shares of the Bank, a federal savings bank, the accounts 
of which are insured up to applicable limits by the Federal Deposit Insurance Corporation ("FDIC") as administrator of 
the Deposit Insurance Fund (“DIF”).  Unless the context otherwise requires, references herein to the Company include 
Meta and the Bank, and all subsidiaries of Meta, direct or indirect, on a consolidated basis.

The Bank, a wholly-owned full-service banking subsidiary of Meta, operates through three reportable segments (Payments, 
Banking, and Corporate Services/Other). The diagram below reflects the Company's divisions and how they fall within 
the Company's segment structure. The Company works with high-value niche industries, strategic-growth companies 
and technology adopters to grow their businesses and build more profitable customer relationships. The Company 
tailors solutions for bank and non-bank businesses, and provides a focused collaborative approach.

Payments

Banking

Corporate
Services/Other

Meta
Payment
Systems

Tax
Services

Community
Bank

Commercial
Finance

Consumer
Finance

Certain
Shared
Services

Treasury

Crestmark

AFS/IBEX

The business of the Bank consists of attracting deposits and investing those funds in its National Lending and Community 
Banking loan and lease portfolios. In addition to originating loans and leases, the Bank also occasionally contracts to 
sell loans, such as tax refund advance loans and government guaranteed loans, to third party buyers. The Bank also 
sells and purchases loan participations from time to time to and from other financial institutions, as well as mortgage-
backed securities ("MBS") and other investments permissible under applicable regulations. 

In addition to its lending and deposit gathering activities, the Bank’s divisions issue prepaid cards, design innovative 
consumer credit products, sponsor automated teller machines (“ATMs”) into various debit networks, and offer tax refund-
transfer services and other payment industry products and services.  Through its activities, the Meta Payment Systems 
(“MPS”) division generates both fee income and low- and no cost deposits for the Bank. 

3

 
On September 8, 2015, the Bank purchased substantially all of the assets and related liabilities of Fort Knox Financial 
Services Corporation and its subsidiary, Tax Product Services, LLC (together “Refund Advantage”).  The assets acquired 
by the Bank in the acquisition include the Fort Knox operating platform and trade name, Refund Advantage®, and other 
assets. On November 1, 2016, the Bank purchased substantially all of the assets and certain liabilities of EPS Financial, 
LLC ("EPS") from privately held Drake Enterprises, Ltd. ("Drake"). The assets acquired by the Bank in the EPS acquisition 
include  the  EPS  trade  name,  operating  platform,  and  other  assets.  On  December  14,  2016,  the  Bank  purchased 
substantially all of the assets and specified liabilities of privately-held Specialty Consumer Services LP ("SCS") relating 
to its consumer lending and tax advance business. All of these transactions expanded the Company’s business into 
providing tax refund-transfer and lending services for its customers. On August 1, 2018, the Company completed the 
acquisition of Crestmark Bancorp, Inc. ("Crestmark") and its Michigan state-charted bank subsidiary, Crestmark Bank 
(the  "Crestmark  Acquisition").  Through  its  Crestmark  division,  the  Bank  provides  business-to-business  commercial 
financing.

First Midwest Financial Capital Trust I, also a wholly-owned subsidiary of the Company, was established in July 2001 
for the purpose of issuing trust preferred securities.

Through the Crestmark Acquisition, the Company acquired floating rate capital securities due to Crestmark Capital Trust 
I, a 100%-owned nonconsolidated subsidiary of the Company.

In April 2017, the Company formed a new entity, Meta Capital, LLC ("Meta Capital"), that is a wholly-owned service 
corporation subsidiary of MetaBank. Meta Capital was formed for the purpose of making minority equity investments. 
Meta Capital focuses on investing in companies in the financial services industry. 

The Company is subject to comprehensive regulation and supervision. See “Regulation” herein.

The principal executive office of the Company is located at 5501 South Broadband Lane, Sioux Falls, South Dakota 
57108.  Its telephone number at that address is (605) 782-1767.

MARKET AREAS

The MPS, Refund Advantage, EPS and SCS divisions operate out of Sioux Falls, South Dakota, with offices in Louisville, 
Kentucky, Easton, Pennsylvania and Hurst, Texas. AFS/IBEX operates out of its headquarters in Dallas, Texas with other 
offices throughout the country. Crestmark operates out of its headquarters in Troy, Michigan, with other offices throughout 
the country. The community bank’s locations and primary market areas include 10 branch offices in Storm Lake, Iowa, 
Brookings, South Dakota, Sioux Falls, South Dakota and the Des Moines, Iowa area.

4

 
 
 
LENDING ACTIVITIES

General 

The diagram below shows the composition of the Company's lending portfolio by loan type. The Company emphasizes 
credit quality and seeks to avoid undue concentrations of loans and leases to a single industry or based on a single 
class of collateral. The Company has established lending policies that include a number of underwriting factors that it 
considers in making a loan, including loan-to-value ratio, cash flow, interest rate and credit history of the borrower.

Loan & Lease Portfolio

National Lending

Community Banking

Commercial
Finance

Consumer
Finance

Tax Services

Asset-
based
Lending

Commercial
Insurance
Premium
Finance

Consumer
Credit
Products

Taxpayer
Advances

Factoring

SBA/USDA

Warehouse
Lending

ERO
Advances

Lease
Receivable

Other
Commercial
Finance

Student
Loans

Commercial &
Multifamily
Real Estate 

1-4 Family
Real Estate

Agricultural

Commercial
Operating

Consumer

5

The Company has recently focused its lending activities on the origination of commercial finance loans, commercial 
and multi-family real estate loans, one-to-four family mortgage loans, consumer finance loans and taxpayer advance 
loans. The Company also continues to originate traditional commercial operating loans, consumer loans and agricultural-
related loans. The Company originates most of its community banking loans in its primary market areas. At September 30, 
2018, the Company’s loans and leases receivable, net of allowance for loan and lease losses, totaled $2.93 billion, 
or 50% of the Company’s total assets, as compared to $1.32 billion, or 25%, at September 30, 2017. The Bank signed 
an agreement extension in August 2017 to originate taxpayer advance loans to customers of Jackson Hewitt Tax Service 
through the 2020 tax season. The Bank also purchased two separate student loan portfolios, one in fiscal year 2017 
and one in the beginning of fiscal year 2018. Meta entered into agreements with third parties to originate a greater 
volume of consumer credit products on a broader national scale during the third quarter of fiscal year 2018. Through 
the Crestmark Acquisition, the Company engages in a national platform of commercial finance lending activities. 

Loan and lease applications are initially considered and approved at various levels of authority, depending on the type 
and amount of the loan or lease.  The Company has a loan committee structure in place for oversight of its lending 
activities.   Loans  and  leases  in  excess  of  certain  amounts  require  approval  by  at  least  two  members  of  the  loan 
committee, a majority of the loan committee, or by the Company’s Board Loan Committee, which has responsibility for 
the overall supervision of the loan and lease portfolio.  The Company may discontinue, adjust, or create new lending 
programs to respond to competitive factors.  

At September 30, 2018, the Company’s largest lending relationship to a single borrower or group of related borrowers 
totaled $65.0 million.  The Company had 24 other lending relationships in excess of $10.3 million as of September 30, 
2018.  

Loan and Lease Portfolio Composition

The following table provides information about the composition of the Company’s loan and lease portfolio in dollar 
amounts and in percentages as of the dates indicated.  In general, for the fiscal year ended September 30, 2018, the 
aggregate principal amounts in all categories of loans and leases discussed below, except agricultural loans, increased 
over levels from the prior fiscal year. 

Loan and lease tables have been conformed to be consistent with the Company's updated categorization of its lending 
portfolio between National Lending and Community Banking.

6

 
 
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National Lending (Commercial Finance, Consumer Finance and Tax Services)

Commercial Finance

Our commercial finance product lines include asset-based lending, factoring, leasing, commercial insurance premium 
finance,  and  other  commercial  finance  products  offered  on  a  nationwide  basis.  Asset-based  lending  and  factoring 
primarily service small businesses that are startups, distressed and/or generally that may not be otherwise qualified 
for traditional bank financing. Leasing focuses on providing equipment finance solutions to mid-market companies. 
These product offerings supplement the asset generation capacity in our community bank and tax services divisions 
and enhance the overall yield of our loan and lease portfolio, enabling us to earn attractive risk-adjusted net interest 
margins.

Asset-Based Lending. Through its Crestmark division, the Bank provides asset-based loans secured by debtors' short-
term assets such as inventory, accounts receivable, and work-in-process. Asset-based loans may also be secured by 
real estate and equipment. The primary sources of repayment are the operating income of the borrower, the collection 
of the receivables securing the loan, and/or the sale of the inventory securing the loan. Loans are typically revolving 
lines of credit with terms of one to three years, whereby the Bank withholds a contingency reserve representing the 
difference between the amount advanced and the fair value of the invoice amount or other collateral value. Credit risk 
is managed through advance rates appropriate for the collateral, standardized loan policies, established and authorized 
credit limits, attentive portfolio management and the use of lock box agreements and similar arrangements which result 
in the Company receiving and controlling the debtors' cash receipts. The Bank also originates collateralized term loans 
and notes receivable, with terms ranging from three to 25 years.

Factoring. Through its Crestmark division, the Bank provides factoring lending where clients provide detailed inventory, 
accounts receivable, and work-in-process reports for lending arrangements. The factoring clients are diversified as to 
industry and geography. With these loans, the Crestmark division withholds a contingency reserve, which is the difference 
between the fair value of the invoice amount or other collateral value and the amount advanced. This reserve is withheld 
for nonpayment of factored receivables, service fees and other adjustments. Credit risk is managed through standardized 
advance policies, established and authorized credit limits, verification of receivables, attentive portfolio management 
and the use of lock box agreements and similar arrangements which result in the Company receiving and controlling 
the client's cash receipts.  In addition, clients generally guarantee the payment of purchased accounts receivable. 

Leasing.  Through  its  Crestmark  division,  the  Bank  provides  creative,  flexible  lease  solutions  for  technology,  capital 
equipment and select transportation assets like tractors and trailers. Direct financing leases and sales-type leases 
substantially transfer the benefits and risks of equipment ownership to the lessee.  The lease may contain provisions 
that transfer ownership to the lessee at the end of the initial term, contain a bargain purchase option or allow for 
purchase of the equipment at fair market value.  Residual values are estimated at the inception of the lease.  Lease 
maturities are generally no greater than 84 months. The focus in this lease financing category is to support middle 
market companies by providing a variety of financing products to help them meet their business objectives.

Commercial Insurance Premium Finance. Through its AFS/IBEX division the Bank provides, on a national basis, short-
term, primarily collateralized financing to facilitate the commercial customers’ purchase of insurance for various forms 
of risk, otherwise known as insurance premium financing. This includes, but is not limited to, policies for commercial 
property,  casualty  and  liability  risk.   Premiums  are  advanced  either  directly  to  the  insurance  carrier  or  through  an 
intermediary/broker  and  repaid  by  the  policyholder  with  interest  during  the  policy  term.   The  policyholder  generally 
makes a 20% to 25% down payment to the insurance broker and finances the remainder over nine to 10 months on 
average.  The down payment is set such that if the policy is canceled, the unearned premium is typically sufficient to 
cover the loan balance and accrued interest. The AFS/IBEX division markets itself to the insurance community as a 
competitive option based on service, reputation, competitive terms, cost and ease of operation. 

Small Business Administration ("SBA") and United States Department of Agriculture ("USDA"). The Bank originates loans 
through programs partially guaranteed by the SBA or USDA. These loans are to small businesses and professionals 
with what the Bank believes are lower risk characteristics. 

10

Other Commercial Finance. Included in this category of loans are the Company's healthcare receivables loan portfolio 
primarily comprised of loans to individuals for medical services received. The majority of these loans are guaranteed 
by the hospital providing the service to the debtor and this guarantee serves to reduce credit risk as the guarantors 
agree  to  repurchase  severely  delinquent  loans.  Credit  risk  is  minimized  on  these  loans  based  on  the  guarantor’s 
repurchase agreement. This loan category also includes commercial real estate loans to customers of the Crestmark 
division.

Consumer Finance

Consumer Credit Products. Through the acquisition of SCS, the Bank acquired a platform that provides a total solution 
for marketplace lending, including underwriting and loan management in the direct-to-consumer credit business. The 
acquired  platform  allows  the  Bank  to  provide  innovative  lending  solutions  through  consumer  credit  products.  The 
Company designs and structures its credit programs in an effort to insulate the Company from program losses and to 
potentially increase the liquidity attributes of such lending programs' marketability to potential bank or other purchasers. 
While each program is different, all contain one or more types of credit enhancements, loss protections, or trigger 
events. When determining the applicable program enhancement, generally, the Company uses proprietary data provided 
by the Company’s partner, with respect to such program, supplemented with public data to design and shape appropriate 
loss curves, as well as implement stresses significantly higher than base to provide protection in changing credit cycles. 
Credit enhancements are typically built through holding excess program interest and fees in a reserve account to pay 
program credit losses. Cash flow waterfall positioning allows for losses and Company program principal and interest 
to be paid, under certain circumstances, before servicing or other program expenses. Trigger events allow programs 
and  originations  to  be  suspended  if  certain  vintage  loss  limits,  during  a  specific  period  of  time,  are  triggered  or  if 
cumulative loss percentages are triggered. These triggers are designed to allow the Company to address potential 
issues quickly. Other trigger events in certain programs provide for excess credit or reserve enhancements, which could 
be beyond excess interest amounts, if certain loss triggers are breached.

Through September 30, 2018, the Bank has launched two consumer credit programs. During the second quarter of 
fiscal 2018, the Bank entered into a three-year program agreement with Liberty Lending, LLC ("Liberty Lending") whereby 
the Bank provides personal loans to Liberty Lending customers. Meta and Liberty Lending market the program jointly 
through a wide variety of marketing channels. The loan products under this agreement are closed-end installment loans 
ranging from $3,500 to $45,000 in initial principal amount with durations of between 13 and 60 months. The Bank 
expects to apply a provision of approximately 1% on outstanding loan balances within this program.

The Bank entered into a three-year agreement with Health Credit Services ("HCS") during the third quarter of fiscal 
2018. The Bank approves and originates loans for elective medical procedures for select HCS provider offices throughout 
the United States. HCS works with its provider partners to market the loans, as well as provide servicing for them. The 
loan products offered are unsecured, closed-end installment loans with terms between 12 and 84 months and revolving 
lines of credit with durations between six and 60 months. The Bank expects to apply a provision for loan and lease 
losses of approximately 1% on outstanding loan balances within this program.

The Company estimates in order for the 1% allowance for loan losses for its current consumer loan programs not to 
be adequate, net cumulative program loan losses would need to be between 15% to 20% for the current prime program 
and between 25% to 30% for the current non-prime program.  Expected cumulative net loss rates are estimated to be 
under  8%  for  the  prime  program  and  under  10%  for  the  non-prime  program.  Program  loss  rates  are  dependent  on 
curvature of the loss curve. A quicker, or steeper curve, may impact these rates. Current curvature is based on historical 
or like-program statistics. In constructing its contracts with its current partners, the Company instituted the ability to 
suspend or terminate any new originations if net cumulative loss rates exceed certain levels. These suspension or 
termination loss rates are set well below the estimated net cumulative loss rate levels which would lead to the inadequacy 
of the 1% allowance for loan losses. 

Warehouse  Lending.  In  fiscal  2018,  the  Bank  entered  into  a  first-out  participation  agreement  in  a  highly-secured, 
consumer receivable asset-based warehouse line of credit. The Bank holds a senior position, providing up to $65.0 
million, with the subordinate party contributing up to $100.0 million, thereby enhancing the Bank’s position with significant 
subordination.

11

Student Loans. The Bank's purchased student loan portfolios are seasoned, floating rate, private portfolios that are 
serviced by a third-party servicer. The portfolio purchased during the first quarter of fiscal year 2018 is indexed to one-
month LIBOR, while the portfolio purchased in the first quarter of fiscal year 2017 is indexed to three-month LIBOR 
plus various margins. The Company received written notification on June 18, 2018 from ReliaMax Surety Company 
("ReliaMax"),  the  company  that  provided  insurance  coverage  for  the  student  loan  portfolios,  which  informed  policy 
holders that the South Dakota Division of Insurance filed a petition to have ReliaMax declared insolvent and to adopt 
a plan of liquidation. An Order of Liquidation was entered on June 27, 2018 by the Sixth Circuit Court in Hughes County, 
South Dakota, declaring ReliaMax insolvent and appointing the South Dakota Division of Insurance as liquidator to 
adopt a plan of liquidation. The Company expects to ultimately recover a portion of the unearned premiums, which could 
take a year or longer. Due to the cancellation of the Company’s insurance coverage with respect to the purchased 
student loan portfolios, the Company adjusted the allowance for loan and lease losses attributable to the purchased 
student loan portfolios to $2.8 million at September 30, 2018. 

Tax Services

The Bank's tax services division provides short-term, interest free taxpayer advance loans. Taxpayers are underwritten 
to determine eligibility for these unsecured loans. Due to the nature of taxpayer advance loans, it typically takes no 
more than three e-file cycles (the period of time between scheduled IRS payments) from when the return is accepted 
by the IRS to collect from the borrower. In the event of default, the Bank has no recourse against the tax consumer. 
The Bank will charge off the balance of a taxpayer advance loan if there is a balance at the end of the calendar year, 
or when collection of principal becomes doubtful.

Through its tax services division, the Bank provides short-term electronic return originator ("ERO") advance loans on a 
nationwide basis. These loans are typically utilized by tax preparers to purchase tax preparation software and to prepare 
tax office operations for the upcoming tax season. EROs go through an underwriting process to determine eligibility for 
the unsecured advances. ERO loans are not collateralized. Collection on ERO advances begins once the ERO begins 
to process refund transfers. Generally, the Bank will charge off the balance of an ERO advance loan if there is a balance 
at the end of June, or when collection of principal becomes doubtful.

Community Banking

Commercial and Multi-Family Real Estate. The Company engages in commercial and multi-family real estate lending in 
the community bank's primary market areas and surrounding areas. These loans are secured primarily by apartment 
buildings, office buildings, and hotels.  Commercial and multi-family real estate loans generally are underwritten with 
terms not exceeding 20 years, have loan-to-value ratios of up to 80% of the appraised value of the property securing 
the loan, and are typically secured by guarantees of the borrowers.  The Company has a variety of rate adjustment 
features and other terms in its commercial and multi-family real estate loan portfolio.  Commercial and multi-family real 
estate loans provide for a margin over a number of different indices.  In underwriting these loans, the Company analyzes 
the financial condition of the borrower, the borrower’s credit history, and the reliability and predictability of the cash flow 
generated by the property securing the loan.  Appraisals on properties securing commercial real estate loans originated 
by the Company are performed by independent appraisers.

The repayment of loans secured by commercial and multi-family real estate is typically dependent upon the successful 
operation of the related real estate project.  If the cash flow from the project is reduced (for example, if leases are not 
obtained  or  renewed,  or  a  bankruptcy  court  modifies  a  lease  term,  or  a  major  tenant  is  unable  to  fulfill  its  lease 
obligations), the borrower’s ability to repay the loan may be impaired. See “Non-Performing Assets, Other Loans of 
Concern and Classified Assets.”

One-to-Four Family Residential Mortgage. One-to-four family residential mortgage loan originations are typically generated 
by the Company’s marketing efforts, its present customers, walk-in customers and referrals.  The Company offers fixed-
rate loans and adjustable-rate mortgage ("ARM") loans for both permanent structures and those under construction. The 
Company’s  one-to-four  family  residential  mortgage  originations  are  secured  primarily  by  properties  located  in  the 
community bank's primary market areas and surrounding areas.

12

 
The Company originates one-to-four family residential mortgage loans with terms up to a maximum of 30 years and 
with loan-to-value ratios up to 100% of the lesser of the appraised value of the property securing the loan or the contract 
price. However, the vast majority of these loans are originated with loan-to-value ratios below 80%. The Company generally 
requires that private mortgage insurance be obtained in an amount sufficient to reduce the Company’s exposure to at 
or below the 80% loan to value level. Due to consumer demand, the Company also offers fixed-rate mortgage loans 
with terms up to 30 years, which may conform to secondary market standards such as Fannie Mae, Ginnie Mae, and 
Freddie Mac standards.  The Company typically holds all fixed-rate mortgage loans and does not engage in secondary 
market sales.  The Company also currently offers five- and ten-year ARM loans.

In underwriting one-to-four family residential real estate loans, the Company evaluates both the borrower’s ability to 
make monthly payments and the value of the property securing the loan.  Properties securing real estate loans made 
by the Company are appraised by independent appraisers approved by the Board of Directors of the Company.  The 
Company generally requires borrowers to obtain an attorney’s title opinion or title insurance, as well as fire and property 
insurance (including flood insurance, if necessary) in an amount not less than the amount of the loan.  Real estate 
loans originated by the Company generally contain a “due on sale” clause allowing the Company to declare the unpaid 
principal balance due and payable upon the sale of the security property.  The Company has not engaged in sub-prime 
residential mortgage originations. See “Non-Performing Assets, Other Loans of Concern and Classified Assets.”

Agricultural Lending. The Company originates loans to finance the purchase of farmland, livestock, farm machinery and 
equipment, seed, fertilizer, and other farm-related products, primarily in its market areas. Agricultural operating loans 
are originated at either an adjustable- or fixed-rate of interest for up to a one-year term or, in the case of livestock, are 
due upon sale.  Agricultural real estate loans are frequently originated with adjustable rates of interest.  Generally, such 
loans provide for a fixed rate of interest for the first five to 10 years, after which the loan will balloon or the interest 
rate will adjust annually.  These loans generally amortize over a period of 20 to 25 years.  Fixed-rate agricultural real 
estate loans typically have terms up to 10 years.  Agricultural real estate loans are generally limited to 75% of the value 
of the property securing the loan.

Payments on loans are dependent on the successful operation or management of the farm property securing the loan 
or for which an operating loan is utilized.  The success of the loan may also be affected by many factors outside the 
control of the borrower such as weather, government support programs and grain and livestock prices. These risks may 
be reduced, by the farmer, with the use of crop insurance coverage and futures contracts or options to mitigate price 
risk, both of which the Company frequently requires of the borrowers to help ensure loan repayment. Many farms are 
also dependent on a limited number of key individuals whose injury or death may result in an inability to successfully 
operate the farm.  See “Non-Performing Assets, Other Loans of Concern and Classified Assets.”

Commercial Operating Lending.  The Company originates its community banking commercial operating loans primarily 
in  its  market  areas.   Most  of  these  commercial  operating  loans  have  been  extended  to  finance  local  and  regional 
businesses  and  include  short-term  loans  to  finance  machinery  and  equipment  purchases,  inventory  and  accounts 
receivable.   Commercial  loans  also  may  involve  the  extension  of  revolving  credit  for  a  combination  of  equipment 
acquisitions and working capital in expanding companies. The maximum term for loans extended on machinery and 
equipment is based on the projected useful life of such machinery and equipment.  Generally, the maximum term on 
non-mortgage lines of credit is one year. 

The Company’s commercial operating lending policy includes credit file documentation and analysis of the borrower’s 
character, capacity to repay the loan, the adequacy of the borrower’s capital and collateral as well as an evaluation of 
conditions affecting the borrower.  Analysis of the borrower’s past, present and future cash flows is also an important 
aspect of the Company’s current credit analysis.  Commercial operating loans typically are made on the basis of the 
borrower’s ability to make repayment from the cash flow of the borrower’s business.  As a result, the availability of funds 
for the repayment of commercial operating loans may be substantially dependent on the success of the business itself 
(which, in turn, is likely to be dependent upon the general economic environment).  The Company’s commercial operating 
loans are usually, but not always, secured by business assets and personal guarantees.  However, the collateral securing 
the loans may depreciate over time, may be difficult to appraise and may fluctuate in value based on the success of 
the business. 

13

 
 
  
 
Consumer  Lending.  The  Company  originates  a  variety  of  secured  consumer  loans,  including  home  equity,  home 
improvement, automobile and boat loans, as well as loans secured by savings deposits in its primary market areas 
and surrounding areas. Substantially all of the Company’s home equity loans and lines of credit are secured by second 
mortgages on principal residences.  The Bank will lend amounts which, together with all prior liens, may be up to 90% 
of the appraised value of the property securing the loan.  Home equity loans and lines of credit generally have maximum 
terms of five years.

Consumer loan terms vary according to the type and value of collateral, length of contract and creditworthiness of the 
borrower.  The underwriting standards employed by the Bank for consumer loans include an application, a determination 
of the applicant’s payment history on other debts and an assessment of ability to meet existing obligations and payments 
on the proposed loan.  Although creditworthiness of the applicant is a primary consideration, the underwriting process 
also may include a comparison of the value of the security, if any, in relation to the proposed loan amount.

ORIGINATIONS, SALES AND SERVICING OF LOANS AND LEASES

Loans and leases are generally originated by the Company’s staff of lending officers. Loan and lease applications are 
taken and processed in the branches, loan production offices, and the main office of the Company.  While the Company 
originates both adjustable-rate and fixed-rate loans and leases, its ability to originate loans and leases is dependent 
upon the relative customer demand for loans and leases in its market.  Demand is affected by the interest rate and 
economic environment.

The Company, from time to time, sells loan participations, generally without recourse.  At September 30, 2018, there 
were no outstanding loans sold by the Company with recourse.  When loan participations are sold, the Company may 
retain the responsibility for collecting and remitting loan payments, making certain that real estate tax payments are 
made on behalf of borrowers, and otherwise servicing the loans.  The servicing fee is recognized as income over the 
life of the loans.  The Company services loans that it originated and sold totaling $134.0 million at September 30, 
2018, of which $98.9 million were sold to SBA/USDA, $2.3 million were sold to Fannie Mae, and $32.7 million were 
sold to others.

We generally sell the guaranteed portion of our SBA 7(a) loans and USDA program loans in the secondary market. These 
sales have resulted in premium income for us at the time of sale and created a stream of future servicing income. 
When we sell the guaranteed portion of our loans, we incur credit risk on the non-guaranteed portion of the loans, and 
if a customer defaults on the loan, we share any loss and recovery related to the loan pro-rata with the SBA or USDA, 
as applicable. If the SBA or USDA establishes that a loss on a guaranteed loan is attributable to significant technical 
deficiencies in the manner in which the loan was originated, funded or serviced by us, the SBA or USDA may seek 
recovery of the principal loss related to the deficiency from us, which could materially adversely affect our business, 
results of operations and financial condition.

In periods of economic uncertainty, the Company’s ability to originate large dollar volumes of loans and leases may be 
substantially reduced or restricted, with a resultant decrease in related loan origination fees, other fee income and 
operating  earnings.   In  addition,  the  Company’s  ability  to  sell  loans  may  substantially  decrease  if  potential  buyers 
(principally government agencies) reduce their purchasing activities.

14

 
 
 
The following table shows the loan and lease originations (including draws, loan and lease renewals, and undisbursed 
portions of loans and leases in process), purchases, and sales and repayment activities of the Company for the periods 
indicated.

Originations:

Adjustable-rate:

Commercial finance
Consumer finance

Total National Lending

Commercial and multi-family real estate
1-4 family real estate
Agricultural
Commercial operating
Consumer

Total Community Lending

Total adjustable rate

Fixed-rate:

Commercial finance
Consumer finance
Tax services(1)

Total National Lending

Commercial and multi-family real estate
1-4 family real estate
Agricultural
Commercial operating
Consumer

Total Community Lending

Total fixed-rate

Total loans and leases originated

Acquired:

Commercial finance

Total National Lending
Total loans and leases acquired

Purchases:

Consumer finance

Total National Lending

Commercial and multi-family real estate
1-4 family real estate
Commercial operating

Total Community Lending

Total loans and leases purchased

Sales and repayments:

Sales:

Commercial finance
Tax services

Total National Lending

Commercial and multi-family real estate
Agricultural

Total Community Lending

Total loan sales

Repayments:

Loan and lease principal repayments

Total principal repayments

Total reductions

(Decrease) increase in other items, net

Net increase

1) Certain tax services loans do not bear interest.

15

2018

Years Ended September 30,
2017
(Dollars in Thousands)

2016

$

816,283
81,686
928,026
5,935
24,152
35,679
166,408
7
232,180
1,160,206

1,218,436
347,508
1,256,237
2,822,180
285,415
71,344
31,226
14,279
1,360
403,624
3,225,804
4,386,010

1,063,504
1,063,504
1,063,504

137,751
137,751
—
—
27,919
27,919
165,670

17,621
—
17,621
22,571
40
22,611
40,232

$

— $
—
23,032
6,014
21,324
23,513
168,136
9
218,996
242,028

535,339
242,503
1,261,825
2,039,667
190,618
74,294
21,373
31,834
919
319,038
2,358,705
2,600,733

—
—
—

133,785
133,785
7,078
540
—
7,618
141,403

—
685,934
685,934
4,720
—
4,720
690,654

3,949,780
3,949,780
3,990,012

1,652,674
1,652,674
2,343,328

4,295
1,629,468

$

$

(441)
398,367

$

—
—
—
2,460
15,276
21,954
35,433
13
75,136
75,136

357,252
221,468
31,537
610,257
154,478
81,218
35,105
11,238
923
282,962
893,219
968,355

—
—
—

—
—
—
—
—
—
—

—
17,611
17,611
—
83
83
17,694

737,853
737,853
755,547

408
213,216

 
 
NON-PERFORMING ASSETS, OTHER LOANS AND LEASES OF CONCERN AND CLASSIFIED ASSETS

The following table sets forth the Company’s loan and lease delinquencies by type, by amount and by percentage of 
type at September 30, 2018.

Loans and Leases Delinquent For:

30-59 Days

60-89 Days

90 Days and Over

Number

Amount

Category Number

Category Number

Percent
of

Percent
of

Percent
of
Category

Amount

Commercial finance
Consumer finance
Tax services (1)

Total National Lending

1-4 family real estate

Total Community Banking

Total

397 $ 20,708
3,209
318
—
—
23,917
715
105
2
105
2
717 $ 24,022

86.2%
13.4
—
99.6
0.4
0.4
100.0%

Amount
(Dollars in Thousands)
237 $ 3,702
1,595
155
—
—
5,297
392
—
—
—
—
392 $ 5,297

69.9%
30.1
—
100.0
—
—
100.0%

983 $ 5,996
2,384
158
1,073
—
9,453
1,141
79
1
79
1
1,142 $ 9,532

62.9%
25.0
11.3
99.2
0.8
0.8
100.0%

(1) The tax services loans past due represented the aggregate remaining balance of the tax services loan portfolio.

Delinquencies 90 days and over constituted 0.3% of total loans and leases and 0.16% of total assets. 

Generally, when a loan or lease becomes delinquent 90 days or more or when the collection of principal or interest 
becomes doubtful, the Company will place the loan or lease on a non-accrual status and, as a result, previously accrued 
interest income on the loan or lease is reversed against current income.  The loan or lease will generally remain on a 
non-accrual status until six months of good payment history has been established or management believes the financial 
status of the borrower has been significantly restored. Certain relationships in the table above are over 90 days past 
due and still accruing.  The Company considers these relationships as being in the process of collection.  Commercial 
insurance premium finance loans, consumer finance and tax services loans are generally not placed on non-accrual 
status, but are instead written off when the collection of principal and interest become doubtful.

16

 
 
 
 
 
The table below sets forth the amounts and categories of the Company’s non-performing assets.

Non-performing loans and leases

(Dollars in Thousands)

2018

2017

2016

2015

2014

At September 30,

Non-accruing loans and leases:
Commercial finance

Total National Lending

Commercial and multi-family real estate

1-4 family real estate

Agricultural

Total Community Banking

Total

Accruing loans and leases delinquent 90 days or
more:
Commercial finance

Consumer finance

Tax services (1)

Total National Lending

1-4 family real estate

Agricultural

Consumer

Total Community Banking

Total

$

2,864

$

— $

— $

— $

2,864

—
—

—

—

2,864

3,801

2,384

1,073

7,258

79

—

—

79

7,337

—

685

—

—

685

685

1,205

1,387

—

2,592

—

34,295

19

34,314

36,906

—

—

83

—

83

83

965

—

—

965

—

—

53

53

—

904

24

5,132

6,060

6,060

1,728

—

—

1,728

—

—

13

13

1,018

1,741

—

—

312

281

340

933

933

—

—

—

—

—

—

54

54

54

Total non-performing loans and leases

10,201

37,591

1,101

7,801

987

Other assets

Foreclosed and repossessed assets:

Commercial finance

Commercial and multi-family real estate

1-4 family real estate

Agricultural

Total

Total other assets

1,626

—

90

29,922

31,638

31,638

—

62

230

—

292

292

—

76

—

—

76

76

—

—

—

—

—

—

—

—

15

—

15

15

Total non-performing assets

$

41,839

$

37,883

$

1,177

$

7,801

$

1,002

Total as a percentage of total assets

0.72%

0.72%

0.03%

0.31%

0.05%

(1) Certain tax services loans do not bear interest.

For the year ended September 30, 2018, gross interest income that would have been recorded had the non-accruing 
loans and leases been current in accordance with their original terms amounted to approximately $0.1 million, none 
of which was included in interest income.

17

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Non-Accruing Loans and Leases
At September 30, 2018, the Company had $2.9 million in non-accruing loans and leases, which constituted less than 
0.1% of the Company's gross loan and lease portfolio and total assets. At September 30, 2017, the Company had 
$0.7 million in non-accruing loans which also constituted less than 0.1% of its gross loans portfolio and total assets.  
The fiscal 2018 increase in non-accruing loans and leases relates to an increase in non-accruing loans and leases in 
the commercial finance portfolio.

Accruing Loans and Leases Delinquent 90 Days or More  
At September 30, 2018, the Company had $7.3 million in accruing loans and leases delinquent 90 days or more, 
compared to $36.9 million at September 30, 2017.  This balance of accruing loans and leases 90 days or more past 
due was mainly comprised of National Lending loans and leases.

Classified Assets  
Federal regulations provide for the classification of loans, leases, and other assets such as debt and equity securities 
considered by our primary regulator, the OCC, to be of lesser quality as “substandard,” “doubtful” or “loss,” with each 
such classification dependent on the facts and circumstances surrounding the assets in question. An asset is considered 
“substandard” if it is inadequately protected by the current net worth and paying capacity of the obligor or of the collateral 
pledged, if any.  “Substandard” assets include those characterized by the “distinct possibility” that the Bank will sustain 
“some loss” if the deficiencies are not corrected.  Assets classified as “doubtful” have all of the weaknesses inherent 
in  those  classified  “substandard,”  with  the  added  characteristic  that  the  weaknesses  present  make  “collection  or 
liquidation in full,” on the basis of currently existing facts, conditions and values, “highly questionable and improbable.”  
Assets classified as “loss” are those considered “uncollectible” and of such minimal value that their continuance as 
assets without the establishment of a specific loss reserve is not warranted.

General allowances represent loss allowances which have been established to recognize the inherent risk associated 
with lending activities, but which, unlike specific allowances, have not been allocated to particular problem assets.  
When assets are classified as “loss,” the Bank is required either to establish a specific allowance for losses equal to 
100% of that portion of the asset so classified or to charge off such amount.  The Bank’s determinations as to the 
classification of its assets and the amount of its valuation allowances are subject to review by its regulatory authorities, 
which may order the establishment of additional general or specific loss allowances.

On the basis of management’s review of its classified assets, at September 30, 2018, the Company had classified 
loans and leases of $24.6 million as substandard and none as doubtful or loss.  Further, at September 30, 2018, the 
Company owned real estate or other assets as a result of foreclosure of loans with a value of $31.6 million.

Allowance for Loan and Lease Losses
The  allowance  for  loan  and  lease  losses  is  established  through  a  provision  for  loan  and  lease  losses  based  on 
management’s evaluation of the risk inherent in its loan and lease portfolio and changes in the nature and volume of 
its loan and lease activity, including those loans and leases that are being specifically monitored by management.  Such 
evaluation, which includes a review of loans and leases for which full collectability may not be reasonably assured, 
includes consideration of, among other matters, the estimated fair value of the underlying collateral, economic conditions, 
historical loan and lease loss experience and other factors that warrant recognition in providing for an appropriate loan 
and lease loss allowance.

Management closely monitors economic developments both regionally and nationwide, and considers these factors 
when assessing the appropriateness of its allowance for loan and lease losses.  The current economic environment 
continues to show signs of stability and improvement in the Bank’s markets.  The Bank’s average loss rates over the 
past three years were low relative to industry averages for such years, offset, in the case of fiscal 2016, with a higher 
agricultural loss rate driven by the charge off of one relationship. The Bank does not believe it is likely these low loss 
conditions will continue indefinitely.  Each loan and lease segment is evaluated using both historical loss factors as 
well  as  other  qualitative  factors  in  order  to  determine  the  amount  of  risk  the  Company  believes  exists  within  that 
segment.

18

 
 
 
 
 
Management believes that, based on a detailed review of the loan and lease portfolio, historic loan and lease losses, 
current economic conditions, the size of the loan and lease portfolio and other factors, the level of the allowance for 
loan and lease losses at September 30, 2018 reflected an appropriate allowance against probable losses from the 
lending portfolio.  Although the Company maintains its allowance for loan and lease losses at a level it considers to 
be appropriate, investors and others are cautioned that there can be no assurance that future losses will not exceed 
estimated amounts, or that additional provisions for loan and lease losses will not be required in future periods.  In 
addition, the Company’s determination of the allowance for loan and lease losses is subject to review by the OCC, which 
can require the establishment of additional general or specific allowances

Real estate properties acquired through foreclosure are recorded at fair value.  If fair value at the date of foreclosure 
is lower than the balance of the related loan, the difference will be charged to the allowance for loan and lease losses 
at the time of transfer.  Valuations are periodically updated by management and, if the value declines, a specific provision 
for losses on such property is established by a charge to operations.

19

 
The following table sets forth an analysis of the Company’s allowance for loan and lease losses. 

Balance at beginning of period

$

7,534

$

5,635

$

6,255

$

5,397

$

3,930

September 30,

2018

2017

2016

2015

2014

(Dollars in Thousands)

Charge-offs:
Commercial finance

Consumer finance

Tax services

Total National Lending charge-offs

Commercial and multi-family real estate

1-4 family real estate

Agricultural

Commercial operating

Consumer

Total Community Banking charge-offs

Total charge-offs

Recoveries:
Commercial finance

Consumer finance

Tax services

Total National Lending recoveries

Commercial and multi-family real estate

1-4 family real estate

Agricultural

Commercial operating

Consumer

Total Community Banking recoveries

Total recoveries

(2,643)

(1,443)

(21,802)

(25,888)

—

(45)

—

—

(31)

(76)

(626)

—

(7,841)

(8,467)

(138)

—

—

(390)

(2)

(530)

(25,964)

(8,997)

1,169

—

453

1,622

—

—

411

—

3

414

2,037

61

—

229

290

—

—

12

5

—

17

(726)

(728)

(249)

(1,703)

(385)

(32)

(3,252)

—

—

(3,669)

(5,372)

107

11

—

118

27

—

2

—

—

29

(285)

—

—

(285)

(214)

(45)

(186)

—

—

(445)

(730)

114

—

—

114

6

—

—

3

—

9

307

147

123

—

—

—

—

—

—

(50)

—

—

(50)

(50)

—

—

—

—

347

2

—

18

—

367

367

Net (charge-offs) recoveries

Provision charged to expense

Balance at end of period

(23,927)

29,433

(8,690)

10,589

(5,225)

4,605

(607)

1,465

$

13,040

$

7,534

$

5,635

$

6,255

$

317

1,150

5,397

Ratio of net charge-offs during the period to
average loans and leases outstanding during 
the period

Ratio of net charge-offs during the period to
 non-performing assets at year end

1.31%

0.73%

0.06%

0.10%

(0.07)%

57.19%

22.94%

443.84%

7.78%

(31.66)%

Allowance to total loans and leases

0.44%

0.57%

0.61%

0.88%

1.08 %

For more information on the Provision for Loan and Lease Losses, see “Management’s Discussion and Analysis of 
Financial Condition and Results of Operations,” which is included in Item 7 of this Annual Report on Form 10-K.

20

 
 
 
 
 
 
 
The distribution of the Company’s allowance for losses on loans and leases at the dates indicated is summarized as 
follows: 

2018

2017

2016

2015

2014

At September 30,

Percent of
Loans and 
Leases in
Each
Category
of Total
Loans and 
Leases

Amount

Amount

Percent of
Loans in
Each
Category
of Total
Loans

Amount

Percent of
Loans in
Each
Category
of Total
Loans

(Dollars in Thousands)

Percent of
Loans in
Each
Category
of Total
Loans

Amount

Percent of
Loans in
Each
Category
of Total
Loans

Amount

$

1,302

51.3% $

800

19.2% $

588

18.8% $

293

14.9% $

3,670

—

11.4

—

—

5

10.6

—

—

5

1.5

—

—

—

1.9

—

4,972

62.7

805

29.8

593

20.4

293

16.8

—

—

—

—

—%

2.4

—

2.4

6,047

25.4

2,670

44.1

2,198

45.7

1,187

43.5

1,575

44.9

590

1,216

173

42

8,068

—

7.7

2.0

1.4

0.8

37.3

—

803

2,574

150

6

6,203

527

14.8

7.2

2.3

1.7

70.2

—

654

1,474

112

51

4,489

553

17.5

10.9

3.1

2.5

79.6

278

3,700

28

20

5,213

749

17.5

15.1

4.2

2.8

83.2

—

552

982

93

78

3,280

2,117

23.3

19.7

6.2

3.5

97.6

—

Commercial
finance

Consumer
finance

Tax services

Total
National
Lending

Commercial &
multi-family
real estate

1-4 family real
estate

Agricultural

Commercial
operating

Consumer

Total
Community
Lending

Unallocated

Total

$ 13,040

100.0% $

7,534

100.0% $

5,635

100.0% $

6,255

100.0% $

5,397

100.0%

Investment Activities

General
The investment policy of the Company generally is to invest funds among various categories of investments and maturities 
based upon the Company’s need for liquidity, to achieve the proper balance between its desire to minimize risk and 
maximize yield, to provide collateral for borrowings and to fulfill the Company’s asset/liability management policies.  
The  Company’s  investment  and  mortgage-backed  securities  portfolios  are  managed  in  accordance  with  a  written 
investment policy adopted by the Board of Directors, which is implemented by members of the Company’s Investment 
Committee.  The Company closely monitors balances in these accounts, and maintains a portfolio of highly liquid assets 
to fund potential deposit outflows or other liquidity needs.  To date, the Company has not experienced any significant 
outflows related to the MPS division deposits, though no assurance can be given that this will continue to be the case.

As of September 30, 2018, investment securities and MBS with fair values of approximately $1.06 billion, $317.4 
million, and $13.9 million were pledged as collateral for the Bank’s Federal Home Loan Bank of Des Moines (“FHLB”) 
advances, Federal Reserve Bank (“FRB”) advances and collateral for securities sold under agreements to repurchase, 
respectively.  For additional information regarding the Company’s collateralization of borrowings, see Notes 8 and 9 to 
the  “Notes  to  Consolidated  Financial  Statements,”  which  is  included  in  Part  II,  Item  8  “Financial  Statements  and 
Supplementary Data” of this Annual Report on Form 10-K.

Investment Securities  
It is the Company’s general policy to purchase investment securities which are U.S. Government-related securities, U.S. 
Government-related  agency  and  instrumentality  securities,  U.S.  Government-related  agency  or  instrumentality 
collateralized  securities,  state  and  local  government  obligations,  commercial  paper,  corporate  debt  securities  and 
overnight federal funds.

21

 
 
 
 
 
 
 
As of September 30, 2018, the Company had total investment securities, excluding MBS, with an amortized cost of 
$1.68 billion compared to $1.54 billion as of September 30, 2017.  At September 30, 2018, $1.21 billion, or 74%, of 
the Company’s investment securities were pledged to secure various obligations of the Company. Many of the Company’s 
municipal holdings are able to be pledged at both the FRB and the FHLB.

As  of  September 30,  2018,  the  Company  held  obligations  of  states  and  political  subdivisions  of  $1.28  billion, 
representing 76.0% of total investment securities, excluding MBS.  This amount is spread among 45 of the 50 states 
of the U.S. and the District of Columbia, with no individual state (excluding U.S. Government agency or instrumentality 
backed and/or convertible municipal securities) having a concentration higher than 10% of the total carrying value of 
the municipal portfolio. Management believes this geographical diversification lessens the credit risk associated with 
these investments. The Company also monitors concentrations of the ultimate borrower and exposure to counties within 
each state to further enhance proper diversification.

The following table sets forth the carrying value of the Company’s investment securities portfolio, excluding MBS, at 
the dates indicated.

At September 30,

2018

2017

2016

(Dollars in Thousands)

Investment Securities AFS

   Trust preferred and corporate securities

$

— $

— $

12,978

   Asset backed securities

   Small business administration securities

   Obligations of states and political subdivisions

313,028

44,337

16,910

96,832

57,871

—

116,815

80,719

—

   Non-bank qualified obligations of states and political subdivisions

1,109,885

950,829

698,672

   Common equities and mutual funds

Subtotal AFS

3,800

1,445

1,125

1,487,960

1,106,977

910,309

Investment Securities HTM

   Obligations of states and political subdivisions

   Non-bank qualified obligations of states and political subdivisions (1)

Subtotal HTM

FHLB Stock

—

164,304

164,304

19,247

430,593

449,840

20,626

465,469

486,095

23,400

61,123

47,512

Total Investment Securities and FHLB Stock

$ 1,675,664 $ 1,617,940 $ 1,443,916

Other Interest-Earning Assets:

Interest bearing deposits in other financial institutions and federal funds sold (2)

$

4,248 $ 1,227,308 $

513,441

(1)  Includes no taxable obligations of states and political subdivisions.

(2)  From time to time, the Company maintains balances in excess of insured limits at various financial institutions, 
including the FHLB, the FRB, and other private institutions. At September 30, 2018, the Company had $4.2 million in 
interest bearing deposits held at the FRB and none at other institutions. At September 30, 2018, the Company did 
not have interest bearing deposits held at the FHLB and had no federal funds sold at a private institution.

The composition and maturities of the Company’s available for sale and held to maturity investment securities portfolio 
at September 30, 2018, excluding equity securities and mutual funds, FHLB stock and MBS, are indicated in the following 
table. The actual maturity of certain municipal housing related securities is typically less than its stated contractual 
maturity due to scheduled principal payments and prepayments of the underlying mortgages.

22

 
 
 
 
 
 
September 30, 2018

After 1 Year
Through 5
Years

After 5 Years
Through 10
Years

Carrying
Value

Carrying
Value

After 10
Years

Carrying
Value

1 Year or
Less

Carrying
Value

Total Investment Securities

Amortized
Cost

Fair Value

Available for Sale

(Dollars in Thousands)

Asset backed securities

$

— $

— $

— $ 313,028

$ 310,700

$ 313,028

Small business administration
securities
Obligations of states and
political subdivisions

Non-bank qualified obligations
of states and political
subdivisions

—

1,700

1,241

5,941

29,940

13,156

45,591

44,337

6,181

3,088

17,154

16,910

829

34,322

314,022

760,712

1,140,884

1,109,885

Total Investment Securities AFS $

2,529

$

41,504

$ 350,143

$ 1,089,984

$ 1,514,329

$ 1,484,160

Weighted Average Yield (1)

0.97%

1.80%

2.03%

2.57%

2.79%

2.38%

September 30, 2018

After 1 Year
Through 5
Years

After 5 Years
Through 10
Years

Carrying
Value

Carrying
Value

After 10
Years

Carrying
Value

1 Year or
Less

Carrying
Value

Total Investment Securities

Amortized
Cost

Fair Value

Held to Maturity

(Dollars in Thousands)

Non-bank qualified obligations
of states and political
subdivisions

Total Investment Securities
HTM

$

$

— $

— $

— $ 164,304

$ 164,304

$ 153,546

— $

— $

— $ 164,304

$ 164,304

$ 153,546

Weighted Average Yield (1)

—%

—%

—%

2.91%

2.72%

2.77%

 (1) Yields on tax-exempt obligations have not been computed on a tax-equivalent basis.

Mortgage-Backed Securities  
The  Company’s  mortgage-backed  and  related  securities  portfolio  as  of  September 30,  2018  consisted  entirely  of 
securities issued by U.S. Government agencies or instrumentalities, including those of Ginnie Mae, Fannie Mae, Freddie 
Mac and Farmer Mac.  The Ginnie Mae, Fannie Mae, Freddie Mac and Farmer Mac certificates are modified pass through 
MBS representing undivided interests in underlying pools of fixed rate, or certain types of adjustable-rate, predominantly 
single-family mortgages issued by these U.S. Government agencies or instrumentalities.

At September 30, 2018, the Company had a diverse portfolio of MBS with an amortized cost of $386.2 million, all at 
fixed rates of interest. The fair market value of the MBS at September 30, 2018 was $371.5 million. At September 30, 
2018,  the  Company  primarily  held  seasoned  20-year,  30-year,  and  40-year  pass  through  MBS.  Coupons  on  these 
securities ranged from below 3% to 4.5%.

MBS generally increase the quality of the Company’s assets by virtue of the insurance or guarantees that back them, 
are more liquid than individual mortgage loans, and may be used to collateralize borrowings or other obligations of the 
Company.  At September 30, 2018, $175.1 million, or 47%, of the Company’s MBS were pledged to secure various 
obligations of the Company.

23

 
 
 
 
 
 
 
 
  
 
While MBS carry a reduced credit risk as compared to whole loans, such securities remain subject to the risk that a 
fluctuating interest rate environment, along with other factors such as the geographic distribution and other underwriting 
risks inherent in the underlying mortgage loans, may alter the prepayment rate of such mortgage loans and so affect 
both the prepayment speed, and value, of such securities.  The prepayment risk associated with MBS is continually 
monitored, and prepayment rate assumptions are adjusted as appropriate to update the Company’s MBS accounting 
and asset/liability reports.

The following table sets forth the carrying value of the Company’s MBS at the dates indicated.

Available for Sale

Held to Maturity

Farmer Mac

Freddie Mac

Fannie Mae

Total AFS

Farmer Mac

Fannie Mae

Ginnie Mae

Total HTM

At September 30,

2018

2017

2016

(Dollars in Thousands)

$

52,849 $

— $

—

69,575

241,641

100,287

486,167

164,577

394,363

$

364,065 $

586,454 $

558,940

At September 30,

2018

2017

2016

(Dollars in Thousands)

$

$

— $

61,295 $

—

7,850

43,458

8,936

71,011

51,894

10,853

7,850 $

113,689 $

133,758

24

 
 
 
 
 
The following table sets forth the contractual maturities of the Company’s MBS at September 30, 2018.  Excluded from 
the table below is the effect of prepayments, periodic principal repayments and the adjustable-rate nature of these 
instruments, all of which typically lower the average life of these securities.

September 30, 2018

1 Year or Less

After 1 Year
Through 5
Years

After 5 Years
Through 10
Years

After 10 Years

Total Investment Securities

Carrying Value

Carrying Value

Carrying Value

Carrying Value

Amortized
Cost

Fair Value

Available for Sale

(Dollars in Thousands)

$

$

Farmer Mac

Freddie Mac

Fannie Mae

Total Investment
Securities

Weighted Average
Yield

— $

— $

— $

52,849

$

55,206

$

—

—

—

—

—

—

69,575

241,641

72,388

250,707

52,849

69,575

241,641

— $

— $

— $

364,065

$

378,301

$

364,065

—%

—%

—%

2.87%

2.61%

2.87%

September 30, 2018

1 Year or Less

After 1 Year
Through 5
Years

After 5 Years
Through 10
Years

After 10 Years

Total Investment Securities

Carrying Value

Carrying Value

Carrying Value

Carrying Value

Amortized
Cost

Fair Value

Held to Maturity

(Dollars in Thousands)

Ginnie Mae

$

— $

— $

— $

7,850

$

7,850

$

7,428

Total Investment
Securities

Weighted Average
Yield

—

—%

—

—%

—

7,850

7,850

7,428

—%

2.45%

2.45%

2.79%

At September 30, 2018, the contractual maturity of all of the Company’s MBS was in excess of ten years.  The actual 
maturity of a mortgage-backed security is typically less than its stated contractual maturity due to scheduled principal 
payments and prepayments of the underlying mortgages.  Prepayments that are different than anticipated will affect 
the yield to maturity.  The yield is based upon the interest income and the amortization of any premium or discount 
related to the mortgage-backed security.  In accordance with U.S. Generally Accepted Accounting Principles (“GAAP”), 
premiums and discounts are amortized over the estimated lives of the loans, which decrease and increase interest 
income,  respectively.   The  prepayment  assumptions  used  to  determine  the  amortization  period  for  premiums  and 
discounts can significantly affect the yield of MBS, and these assumptions are reviewed periodically to reflect actual 
prepayments.  Although prepayments of underlying mortgages depend on many factors, including the type of mortgages, 
the coupon rate, borrower credit scores, loan to premises value, the age of mortgages, the geographical location of the 
underlying real estate collateralizing the mortgages and general levels of market interest rates, the difference between 
the interest rates on the underlying mortgages and the prevailing mortgage interest rates generally is the most significant 
determinant of the rate of prepayments.  During periods of falling mortgage interest rates, if the coupon rate of the 
underlying mortgages exceeds the prevailing market interest rates offered for mortgage loans, refinancing generally 
increases  and  accelerates  the  prepayment  of  the  underlying  mortgages  and  the  related  security.   Under  such 
circumstances, the Company may be subject to reinvestment risk because, to the extent that the Company’s MBS 
amortize or prepay faster than anticipated, the Company may not be able to reinvest the proceeds of such repayments 
and prepayments at a comparable rate.  During periods of rising interest rates, these prepayments tend to decelerate 
as the prevailing market interest rates for mortgage rates increase and prepayment incentives dissipate.

25

 
 
 
 
 
 
During  the  first  quarter  of  fiscal  2018,  the  Company  early  adopted  Accounting  Standard  Update  ("ASU")  2017-12, 
"Derivatives  and  Hedging  (Topic  815): Targeted  Improvements  to Accounting  for  Hedging Activities."  Due  to  the  early 
adoption of the ASU, the Company transferred $204.7 million of investment securities and $101.3 million of MBS from 
held to maturity ("HTM") to available for sale ("AFS") during the first quarter of fiscal 2018. In connection with the 
Crestmark Acquisition, the Company transferred $40.9 million of investment securities from HTM to AFS during the 
fourth quarter of fiscal 2018, as allowed through FASB's Accounting Standards Codification ("ASC") 320-10-25-6(c), 
which allows for the transfer of securities from HTM in the event of a major business combination.

Management has implemented a process to identify securities with potential credit impairment that are other-than-
temporary.  This process involves evaluation of the length of time and extent to which the fair value has been less than 
the amortized cost basis, review of available information regarding the financial position of the issuer, monitoring the 
rating, watch, and outlook of the security, monitoring changes in value, cash flow projections, and the Company’s intent 
to sell a security or whether it is more likely than not we will be required to sell the security before the recovery of its 
amortized cost which, in some cases, may extend to maturity.  To the extent we determine that a security is deemed 
to be other-than-temporarily impaired, an impairment loss is recognized.

For all securities considered temporarily impaired, the Company does not intend to sell these securities and it is not 
more likely than not that the Company will be required to sell the security before recovery of its amortized cost, which 
may occur at maturity.  The Company believes it will collect all principal and interest due on all investments with amortized 
cost in excess of fair value and considered only temporarily impaired.

In fiscal 2018, 2017 and 2016, there were no other-than-temporary impairments recorded.  Fannie Mae and Freddie 
Mac, which are both in conservatorship, generally provide the certificate holder a guarantee of timely payments of 
interest, whether or not collected.  Ginnie Mae’s guarantee to the holder is timely payments of principal and interest, 
backed by the full faith and credit of the U.S. Government.

Funding Activities

General
The Company’s sources of funds are deposits, borrowings, amortization and repayment of loan and lease principal, 
interest earned on or maturation of investment securities and short-term investments, MBS and funds provided from 
operations.

Borrowings, including FHLB advances, repurchase agreements, other short-term borrowings, and funds available through 
the FRB Discount Window, may be used at times to compensate for seasonal reductions in deposits or deposit inflows 
at less than projected levels, may be used on a longer-term basis to support expanded lending activities, and may also 
be used to match the funding of a corresponding asset.

Deposits  
The Company offers a variety of deposit accounts having a wide range of interest rates and terms.  The Company’s 
deposits  consist  of  statement  savings  accounts,  money  market  savings  accounts,  negotiable  order  of  withdrawal 
accounts ("NOW") and regular checking accounts, deposits related to prepaid cards primarily categorized as checking 
accounts and certificate accounts currently ranging in terms from three months to five years.  The Company solicits 
deposits from its primary market area and relies primarily on competitive pricing policies, advertising and high-quality 
customer service to attract and retain these deposits. In addition, the Company may periodically utilize brokered deposits 
to target strategic maturities related to our seasonal tax advance lending. The tax advance lending season typically 
lasts six weeks or less and it is generally more efficient to fund these short-term loans by using brokered deposits 
rather than by selling investment securities. Other sources of brokered deposits may also be utilized periodically to 
take advantage of balance sheet funding opportunities.

The flow of deposits is influenced significantly by general economic conditions, changes in money market and prevailing 
interest rates, and competition.

26

 
 
 
 
 
 
 
The variety of deposit accounts offered by the Company has allowed it to be competitive in obtaining funds and to 
respond with flexibility to changes in consumer demand.  The Company endeavors to manage the pricing of its deposits 
in  keeping  with  its  asset/liability  management  and  profitability  objectives.   Based  on  its  experience,  the  Company 
believes that its savings, money market accounts, NOW, regular checking accounts and deposits related to prepaid 
cards are relatively stable sources of deposits.  However, the ability of the Company to attract and maintain certificates 
of  deposit  and  the  rates  paid  on  these  deposits  has  been  and  will  continue  to  be  significantly  affected  by  market 
conditions.

At September 30, 2018, $2.41 billion of the Company’s $4.43 billion deposit portfolio was attributable to the Payments 
segment. The majority of these deposits represent funds available to spend on prepaid debit cards and other stored 
value products, of which $2.33 billion are included with non-interest-bearing checking accounts and $81.6 million are 
included with interest-bearing checking and savings deposits on the Company’s Consolidated Statements of Financial 
Condition.  Generally, these deposits do not pay interest. The Payments segment originates debit card programs through 
outside sales agents and other financial institutions.  As such, these deposits carry a somewhat higher degree of 
concentration risk than traditional consumer products.  If a major client or card program were to leave the Bank, deposit 
outflows could be more significant than if the Bank were to lose a more traditional customer, although it is considered 
unlikely that all deposits related to a program would leave the Bank without significant advance notification.  As such, 
and as historical results indicate, the Company believes that its deposit portfolio attributable to the Payments segment 
is stable.  The increase in deposits arising from Payments has allowed the Bank to reduce its reliance on certificates 
of deposits and public funds, which typically have relatively higher costs.  See “Regulation - FDIC Deposit Classification 
Guidance.”

The following table sets forth the deposit flows at the Company during the periods indicated.

Opening Balance

Acquired

Deposits

Withdrawals

Interest Credited

Ending Balance

Net Increase

Percent Increase

September 30,

2018

2017

2016

(Dollars in Thousands)

$

3,223,424

$

2,430,082

$

1,657,534

1,120,666

—

—

418,034,951

418,732,743

418,950,277

(417,955,022)

(417,941,472)

(418,178,086)

6,968

2,071

357

$

$

4,430,987

1,207,563

$

$

3,223,424

793,342

$

$

2,430,082

772,548

37.46%

32.65%

46.61%

27

 
 
 
 
 
 
The following table sets forth the dollar amount of deposits in the various types of deposit programs offered by the 
Company for the periods indicated.

2018

September 30,

2017

2016

Amount

Percent of
Total

Amount

Percent of
Total

Amount

Percent of
 Total

(Dollars in Thousands)

Transactions and Savings
Deposits:

Non-interest bearing checking $ 2,405,274

54.3% $ 2,454,057

76.1% $ 2,167,522

89.2%

Interest bearing checking

111,587

Savings deposits

Money market deposits

Wholesale deposits

54,765

51,995

94,384

2.5%

1.2%

1.2%

2.1%

67,294

53,505

48,758

18,245

2.1%

1.7%

1.5%

0.6%

38,077

50,742

47,749

—

1.6%

2.1%

1.9%

—%

Total non-certificate deposits

$ 2,718,005

61.3% $ 2,641,859

82.0% $ 2,304,090

94.8%

Time Certificates of Deposit:

Variable

0.00 - 0.99%

1.00 - 1.99%

2.00 - 2.99%

3.00 - 3.99%

$

109

—% $

103

—% $

124

85,895

718,447

907,989

542

2.0%

16.2%

20.5%

—%

58,745

522,393

324

—

1.8%

16.2%

—%

—%

125,519

349

—

—

—%

5.2%

—%

—%

—%

Total time certificates of 
deposits (1)

Total deposits

$ 1,712,982

$ 4,430,987

38.7% $

581,565

18.0% $

125,992

100.0% $ 3,223,424

100.0% $ 2,430,082

5.2%

100.0%

(1)  As of September 30, 2018, total time certificates of deposits included $1.44 billion of wholesale certificates of 
deposits.

28

 
 
 
 
 
 
 
The following table shows rate and maturity information for the Company’s certificates of deposit as of September 30, 
2018. 

Variable

0.00- 0.99%

1.00 - 1.99% 2.00 - 2.99% 3.00 - 3.99%

Total

Percent of
Total

(Dollars in Thousands)

Certificate accounts
maturing in quarter
ending:

December 31, 2018

$

March 31, 2019

June 30, 2019

September 30, 2019

December 31, 2019

March 31, 2020

June 30, 2020

September 30, 2020

December 31, 2020

March 31, 2021

June 30, 2021

September 30, 2021

Thereafter

9

27

14

18

9

32

—

—

—

—

—

—

—

$

49,910

$ 439,982

$

72,393

$

— $ 562,294

11,875

129,808

7,482

7,744

2,565

1,673

2,015

1,458

174

261

86

506

146

44,091

37,131

22,835

5,178

18,622

5,417

3,068

839

4,353

1,995

5,128

517,339

88,834

155,903

9,773

45,895

1,949

7,958

3,552

660

383

746

2,604

—

—

241

—

—

—

202

—

—

—

—

99

659,049

140,421

201,037

35,182

52,778

22,586

15,035

6,794

1,760

4,822

3,247

7,977

32.8%

38.5%

8.2%

11.7%

2.0%

3.1%

1.3%

0.9%

0.4%

0.1%

0.3%

0.2%

0.5%

Total

$

109

$

85,895

$ 718,447

$ 907,989

$

542

$ 1,712,982

100.0%

Percent of total

—%

5.0%

41.9%

53.0%

0.1%

100.0%

The following table indicates the amount of the Company’s certificates of deposit and other deposits by time remaining 
until maturity as of September 30, 2018.

Maturity

3 Months or
Less

After 3 to 6
Months

After 6 to 12
Months

After 12
Months

Total

(Dollars in Thousands)

Certificates of deposit less than $250,000

$

486,336 $

626,907 $

295,762 $

140,722 $ 1,549,727

Certificates of deposit of $250,000 or more

75,958

32,142

45,696

9,459 $

163,255

Total certificates of deposit

$

562,294 $

659,049 $

341,458 $

150,181 $ 1,712,982

At September 30, 2018, there were $14.4 million in deposits from governmental and other public entities included in 
certificates of deposit.

Borrowings  
Although deposits are the Company’s primary source of funds, the Company’s practice has been to utilize borrowings 
when they are a less costly source of funds, can be invested at a positive interest rate spread, or when the Company 
desires additional capacity to fund loan demand. Borrowings from various sources mature based on stated payment 
schedules.

The Company’s borrowings have historically consisted primarily of advances from the FHLB upon the security of a blanket 
collateral agreement of a percentage of unencumbered loans and the pledge of specific investment securities.  Such 
advances can be made pursuant to several different credit programs, each of which has its own interest rate and range 
of maturities.  At September 30, 2018, the Bank had $422.0 million of overnight borrowings, no term advances, and 
the ability to borrow up to an approximate additional $1.45 billion from the FHLB. 

29

 
 
 
 
 
 
 
 
 
 
  
The Company completed the public offering of $75.0 million of 5.75% fixed-to-floating rate subordinated debentures 
during fiscal year 2016. These notes are due August 15, 2026. The subordinated debentures were sold at par, resulting 
in net proceeds of approximately $73.9 million. At September 30, 2018, $73.5 million in subordinated debentures, 
net of issuance costs of $1.5 million, were outstanding.

On  July  16,  2001,  the  Company  issued  all  of  the  10,310  authorized  shares  of  Company  Obligated  Mandatorily 
Redeemable Preferred Securities of First Midwest Financial Capital Trust I (preferred securities of subsidiary trust) 
holding  solely  trust  preferred  securities. Distributions  are  paid  semi annually.   Cumulative  cash  distributions  are 
calculated at a variable rate of the London Interbank Offered Rate (“LIBOR”) plus 3.75%, not to exceed 12.5%. The 
Company may, at one or more times, defer interest payments on the capital securities for up to 10 consecutive semi-
annual periods, but not beyond July 25, 2031. At the end of any deferral period, all accumulated and unpaid distributions 
must be paid.  The capital securities are required to be redeemed on July 25, 2031; however, the Company has a 
semi annual option to shorten the maturity date. The option has not been exercised as of the date of this filing. The 
redemption price is $1,000 per capital security plus any accrued and unpaid distributions to the date of redemption.  
Holders of the capital securities have no voting rights, are unsecured, and rank junior in priority of payment to all of the 
Company’s indebtedness and senior to the Company’s common stock. The trust preferred securities have been includable 
in the Company’s capital calculations since they were issued. The preferential capital treatment of the Company’s trust 
preferred securities was grandfathered under recent banking legislation. The outstanding balance of the trust preferred 
securities at September 30, 2018 was $10.3 million.

Through the Crestmark Acquisition, the Company acquired $3.4 million in floating rate capital securities due to Crestmark 
Capital Trust I, a 100%-owned nonconsolidated subsidiary of the Company.  The subordinated debentures bear interest 
at LIBOR plus 3.00%, have a stated maturity of 30 years and are redeemable by the Company at par, with regulatory 
approval.  The interest rate is reset quarterly at distribution dates in February, May, August, and November. The subsidiary 
has the option to defer interest payments on the subordinated debentures from time to time for a period not to exceed 
five consecutive years. 

The Company has a line of credit with another financial institution for $25.0 million as of September 30, 2018. This 
line of credit has no fee, and, as of September 30, 2018, the Company has not drawn on it. 

From time to time, the Company has offered retail repurchase agreements to its customers.  These agreements typically 
range from 14 days to five years in term, and typically have been offered in minimum amounts of $100,000.  The 
proceeds  of  these  transactions  are  used  to  meet  cash  flow  needs  of  the  Company.   At  September 30,  2018,  the 
Company had $3.7 million of retail repurchase agreements outstanding.

As of September 30, 2018, the Company had three capital leases, two equipment leases and one property lease.  At 
September 30, 2018, the portion of the liability expected to be expensed and amortized over the fiscal year ending 
September 30, 2019 is approximately $64,818, while the portion of the liability expected to be expensed and amortized 
beyond  12  months  is  $1.8  million. The  majority  of  the  $1.8  million  is  related  to  the  Urbandale,  Iowa  retail  branch 
location.

30

The following table sets forth the maximum month-end balance and average balance of FHLB advances, retail and 
reverse repurchase agreements, trust preferred securities, subordinated debentures, capital leases, and overnight fed 
funds purchased for the periods indicated.

Maximum Balance:

FHLB advances

Repurchase agreements

Trust preferred securities

Subordinated debentures

Capital leases

Other overnight borrowings

Overnight fed funds purchased

Average Balance:

FHLB advances

Repurchase agreements

Trust preferred securities

Subordinated debentures

Capital leases

Other overnight borrowings

Overnight fed funds purchased

Year Ended September 30,

2018

2017

2016

(Dollars in Thousands)

$

620,000 $

415,000 $

107,000

3,740

13,919

73,491

1,932

44,000

3,782

10,310

73,347

2,012

20,000

3,468

10,310

73,211

2,137

—

1,134,000

987,000

992,000

$

68,356 $

52,956 $

61,454

2,557

10,906

73,412

1,907

12,644

2,225

10,310

73,273

1,979

1,425

2,179

10,310

9,437

2,086

—

326,786

259,378

339,035

The following table sets forth certain information as to the Company’s FHLB advances, retail and reverse repurchase 
agreements, trust preferred securities, subordinated debentures, capital leases, and overnight fed funds purchased at 
the dates indicated.

FHLB advances

Repurchase agreements

Trust preferred securities

Subordinated debentures

Capital leases

September 30,

2018

2017

2016

(Dollars in Thousands)

$

— $

415,000

$

107,000

3,694

13,661

73,491

1,876

2,472

10,310

73,347

1,938

3,039

10,310

73,211

2,018

Overnight fed funds purchased

422,000

987,000

992,000

Total borrowings

$

514,722

$ 1,490,067

$ 1,187,578

Weighted average interest rate of FHLB advances

Weighted average interest rate of repurchase agreements

Weighted average interest rate of trust preferred securities

Weighted average interest rate of subordinated debentures

Weighted average interest rate of overnight fed funds purchased

—%

2.05%

6.35%

5.75%

2.39%

1.27%

0.98%

5.26%

5.75%

1.33%

0.89%

0.60%

4.99%

5.75%

0.45%

31

 
 
 
 
 
 
 
 
 
 
 
Subsidiary Activities

The subsidiaries of the Company are the Bank and First Midwest Financial Capital Trust I.

Payments Activities

The Company, through the MPS division, is focused on innovation in the fintech and payments industries.  MPS offers 
a complement of prepaid cards, consumer credit products and other payment industry- related products and services 
that are marketed to consumers through financial institutions and other commercial entities on a nationwide basis.  
The products and services offered by MPS are generally designed to facilitate the processing and settlement of authorized 
electronic transactions involving the movement of funds.  MPS offers specific product solutions in the areas of prepaid 
cards and ATM sponsorship. MPS’ products and services generally target banks, card processors, third parties that 
market and distribute the cards, resellers and independent tax preparers (EROs).

Each line of MPS’ business is discussed generally below.  We cross-utilize personnel and resources across these lines 
of business (for example, MPS may develop products for both prepaid and consumer credit needs pursuant to a client's 
request).

Prepaid Cards  
Prepaid cards are debit cards that are embedded with a magnetic stripe which encodes relevant card data (which may 
or may not include information about the user and/or purchaser of such card), or an EMV chip, which is equipped with 
a microprocessor chip and the technology used to authenticate chip card transactions. When the holder of such a card 
attempts a permitted transaction, necessary information, including the authorization for such transaction, is shared 
between the “point of use” or “point of sale” and authorization systems maintaining the account of record.  Most 
recently, “virtual” prepaid cards have become popular in the industry. Virtual prepaid cards are used in both the consumer 
space, for example as a gift card, and in the commercial arena to facilitate accounts payable and vendor payments.    

The funds associated with such cards are typically held in pooled accounts at the Bank representing the aggregate 
value of all cards issued in connection with particular products or programs. Although the funds are held in pooled 
accounts, the account of record indicates the funds held by each individual card.  The cards may work in a closed loop 
(e.g.,  the  card  will  only  work  at  one  particular  merchant  and  will  not  work  anywhere  else),  a  "Restricted  Access 
Network" (e.g., the card will only work at a specific set of merchants such as a shopping mall), or in an open loop which 
functions as a Visa, MasterCard, or Discover branded debit card that will work wherever such cards are accepted for 
payment.  Most of MPS’ prepaid cards are open loop.

The MPS prepaid card business can generally be divided into two program categories:  Consumer Use and Business 
or Commercial Use products.  These programs are typically offered through a third-party relationship.  

Consumer Use 
Examples of consumer use prepaid card programs include payroll, general purpose reloadable ("GPR"), reward, gift and 
benefit/HSA cards.  Payroll cards are a product whereby an employee’s payroll is loaded to the card by their employer 
utilizing direct deposit. GPR cards are usually distributed by retailers and can be reloaded an indefinite number of times 
at participating retail load networks.  Other examples of reloadable cards are travel cards, which are used to replace 
traveler’s checks and can be reloaded a predetermined number of times, as well as tax-related cards where a taxpayer’s 
refund is placed on the card.  Reloadable cards are generally open- loop cards that consumers can use to obtain cash 
at ATMs or purchase goods and services wherever such cards are accepted for payment.  

Business or Commercial Use 
Prepaid cards are also frequently used by businesses for travel and entertainment, accounts payable and B2B settlement 
products.  For example, virtual prepaid cards are used to facilitate one-time payments between a company and its 
vendors for monthly settlement.  Travel and entertainment cards, alternatively, are reloadable by the company for use 
by its employees to travel for business. 

32

 
 
  
  
  
  
ATM Sponsorship
MPS  sponsors  ATM  independent  sales  organizations  (“ISOs”)  into  various  networks  and  provides  associated 
sponsorships of encryption support organizations and third-party processors in support of the financial institutions and 
the ATM ISO sponsorships.  Sponsorship consists of the review and oversight of entities participating in debit and credit 
networks.  In certain instances, MPS also has certain leasehold interests in certain ATMs which require bank ownership 
and registration for compliance with applicable state law.

While the Company has adopted policies and procedures to manage and monitor the risks attendant to this line of 
business, and the executives who manage the Company’s program have years of experience in this area of the Company's 
business, no guarantee can be made that the Company will not experience losses in the MPS division.  MPS has signed 
agreements with terms extending through the next few years with several of its largest sales agents/program managers, 
which the Company expects will help mitigate this risk.  See “- Regulation - Proposal Prepaid Payments Regulation.”

Regulation

General
The Company is broadly regulated as a savings and loan holding company by the Federal Reserve, and is required to 
file reports with and otherwise comply with the rules and regulations of the Federal Reserve applicable to such companies.  
As a reporting company under the Securities Exchange Act of 1934, as amended (the "Exchange Act"), the Company 
is also required to file reports with the SEC and otherwise comply with federal securities laws.  The Bank is a federally 
chartered thrift institution that is subject to broad federal regulation and oversight extending to all of its operations by 
the OCC, its primary federal regulator, and by the FDIC as deposit insurer.  The Bank is also a member of the FHLB.  
See “Risk Factors” included in Item 1A of this Annual Report on Form 10-K.

The legislative and regulatory enactments described below have had and are expected to continue to have a material 
impact upon the operations of the Company and the Bank.

Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 (the "Dodd-Frank Act”)  
The Dodd-Frank Act abolished the Office of Thrift Supervision (the “OTS”) on July 21, 2011, and transferred rulemaking 
authority and regulatory oversight to the Office of the Comptroller of the Currency (the "OCC") with respect to federal 
savings banks, such as the Bank, and to the Board of Governors of the Federal Reserve System with respect to savings 
and loan holding companies, such as the Company.  

Pursuant to the Dodd-Frank Act, the Bank is also subject to regulations promulgated by the Bureau of Consumer Financial 
Protection (the “Bureau”).  The Bureau has consolidated rules and orders with respect to consumer financial products 
and services and has substantial power to define the rights of consumers and responsibilities of lending institutions, 
such as the Bank.  The Bureau does not, however, examine or supervise the Bank for compliance with such regulations; 
rather, based on the Bank’s size (less than $10 billion in assets), enforcement authority remains with the OCC although 
the  Bank  may  be  required  to  submit  reports  or  other  materials  to  the  Bureau  upon  its  request.   Notwithstanding 
jurisdictional limitations set forth in the Dodd-Frank Act, the Bureau and federal banking regulators may endeavor to 
work jointly in investigating and resolving cases as they arise.

The Dodd-Frank Act included provisions which restrict interchange fees to those which are “reasonable and proportionate” 
for certain debit card issuers and limits the ability of networks and issuers to restrict debit card transaction routing 
(known as the “Durbin Amendment”).  The Federal Reserve issued final rules implementing the Durbin Amendment on 
June 29, 2011.  Notably, the interchange fee restrictions in the Durbin Amendment do not apply to the Bank because 
debit card issuers with total worldwide assets of less than $10 billion are exempt.

33

 
 
 
 
The Economic Growth, Regulatory Relief, and Consumer Protection Act of 2018 (“Regulatory Relief Act”)
Passed by Congress and signed into law on May 24, 2018, the Regulatory Relief Act includes a number of provisions 
that positively affect smaller banking institutions (e.g., those with less than $10 billion in assets) like the Bank. Specific
provisions of the Regulatory Relief Act that benefit smaller banks include a loosening of Volcker Rule requirements (as 
discussed in “—Volcker Rule” below) if the bank has trading assets and trading liabilities that are less than 5% of its 
total assets, modifications to the “qualified mortgage” criteria under the “ability to repay” rules for certain mortgages 
that  are  held  and  maintained  on  the  bank’s  portfolio,  and  relief  from  certain  capital  requirements  required  by  an 
international  banking  capital  framework.  Most  significantly  for  the  Bank,  the  Regulatory  Relief  Act  also  includes  a 
provision that allows certain federal savings banks with less than $20 billion in assets, such as the Bank, to elect 
treatment as a national bank for most regulatory purposes without requiring a charter conversion application to the 
OCC. Federal savings banks that make such an election will no longer be subject to qualified thrift investment rules 
but may lose the ability to invest in service corporations.

Anti-Money Laundering (“AML”) Laws and Regulations
Continuing a trend that started with the enactment of the USA Patriot Act of 2001 (the “Patriot Act”), AML and financial 
transparency laws and regulations have been enhanced to impose strict standards for gathering and verifying customer 
information in order to ensure funds or other assets are not being placed in U.S. financial institutions to facilitate 
terrorist financing and laundering of funds.  Among other provisions, the Patriot Act requires financial institutions to 
have AML programs in place and requires banking regulators to consider a holding company’s effectiveness in combating 
money laundering when ruling on certain merger or acquisition applications. Failure to comply with such laws and rules 
and to have and maintain a robust AML program can have a material adverse effect on a financial institution.

Privacy
The Bank is required by statute and regulation to disclose its privacy policies to its customers on an annual basis.  The 
Bank does not share nonpublic personal information about its customers with non-affiliated third parties for marketing 
purposes.  The Bank is also required to appropriately safeguard its customers’ personal information.

Preemption  
Under the preemption standards established under the Dodd Frank Act for both national banks and federal savings 
associations, preemption of a state consumer financial law is permissible only if:  (i) application of the state law would 
have  a  discriminatory  effect  on  national  banks  or  federal  thrifts  as  compared  to  state  banks;  (ii)  the  state  law  is 
preempted under a judicial standard that requires a state consumer financial law to prevent or significantly interfere 
with the exercise of the national bank’s or federal thrift’s powers before it can be preempted, with such preemption 
determination being made by the OCC (by regulation or order) or by a court, in either case on a “case by case” basis; 
or (iii) the state law is preempted by another provision of federal law other than Title X of the Dodd-Frank Act.  Additionally, 
the Dodd-Frank Act specifies that such preemption standards only apply to national banks and federal thrifts themselves, 
and not their non-depository institution subsidiaries or affiliates.  Specifically, operating subsidiaries of national banks 
and federal thrifts that are not themselves chartered as a national bank or federal thrift may no longer benefit from 
federal preemption of state consumer financial laws, which now apply to such subsidiaries (or affiliates) to the same 
extent that they apply to any person, corporation or entity subject to such state laws. The Bank has one wholly owned 
service corporation subsidiary as of the date of this Annual Report on Form 10-K.

Prohibition on Unfair, Deceptive and Abusive Acts and Practices  
The Bureau was created by the Dodd-Frank Act to administer and carry out the purposes and objectives of the federal 
consumer financial laws and to prevent evasions thereof, with respect to all financial institutions that offer financial 
products and services to consumers.  The Bureau is also authorized to prescribe rules applicable to any covered person 
or service provider identifying and prohibiting acts or practices that are unfair, deceptive or abusive in connection with 
any transaction with a consumer for a consumer financial product or service, or the offering of a consumer financial 
product or service. The authority to prohibit “abusive” acts or practices was newly added to federal law with the passage 
of the Dodd-Frank Act. The Bureau has engaged in rulemaking and taken enforcement actions that directly impact the 
business operations of financial institutions offering consumer financial products or services including the Bank and 
its divisions, and is expected to adopt a regulation related to the definition of “abusive” acts or practices in the near 
future.

34

 
 
 
Prepaid Accounts under the Electronic Fund Transfer Act ("Regulation E") and the Truth In Lending Act ("Regulation Z")  
The Bureau’s “Prepaid Accounts Rule,” adopted on October 5, 2016, enhanced the regulations applicable to prepaid 
products (both cards and other delivery methods, including codes) and brought them fully within Regulation E, which 
implements the federal Electronic Funds Transfer Act, by adding a definition for “prepaid account.”  In addition, prepaid 
products that have a credit component, like some of those offered in connection with an existing program manager 
agreement, are now regulated by Regulation Z, which implements the federal Truth in Lending Act.

Pursuant to the Prepaid Accounts Rule, the Bureau requires that the consumer be presented with a new “Know Before 
You Owe” disclosure.  Financial institutions, such as the Bank, must provide certain account information in a short form 
disclosure, in close proximity to the short-form disclosure, and in a long form disclosure to consumers before they 
acquire a prepaid account, unless specifically exempted.  The rule generally extended Regulation E’s error resolution 
and limited liability requirements to all prepaid accounts, regardless of whether the financial institution has completed 
its consumer identification and verification process with respect to the account.  In addition, the Prepaid Accounts Rule 
extended Regulation E’s three tiers of liability for unauthorized transfers to prepaid accounts, depending on when the 
consumer reported the error.  The rule also extended Regulation E’s periodic statement requirement to prepaid accounts.  
Under the rule, financial institutions must, at no additional charge or fee, provide prepaid account holders with (i) periodic 
account statements, or (ii) access to his or her account balance through a readily available telephone line and written 
and electronic records of the account history.  The rule also extended Regulation Z’s credit card rules and disclosure 
requirements  to  prepaid  accounts  that  provide  overdraft  services  and  other  credit  features.  The  rule  also  requires 
account issuers, such as the Bank, to post their publicly offered prepaid card program agreements on their websites, 
make  them  available  to  consumers  upon  request,  and  provide  copies  of  all  publicly  offered  prepaid  card  program 
agreements to the Bureau. The Bureau has issued further refinements to the original rule in the past year and has also 
announced that the effective date for compliance has been extended from April 2018 to April 2019.

Customer Identification Programs for Holders of Prepaid Cards
The federal banking agencies, including the OCC and the Federal Reserve, issued guidance in 2016 that extends the 
requirements of the Customer Identification Program required by Section 326 of the Patriot Act to prepaid accounts 
where the cardholder has either the (i) ability to reload funds, or (ii) access to credit or overdraft features.  If either of 
these features is present, the issuer must verify the identity of the named account holder.

Incentive-Based Compensation Restrictions  
The Dodd-Frank Act requires that the federal banking regulators, including the Federal Reserve and the OCC, issue a 
rule related to incentive-based compensation. No such rule has, as of the date of this Annual Report on Form 10-K, 
been adopted, but a proposed rule was published in 2016 that expanded upon a prior proposed rule published in 2011. 
The proposed rule is intended to (i) prohibit incentive-based payment arrangements that the banking regulators determine 
could encourage certain financial institutions to take inappropriate risks by providing excessive compensation or that 
could lead to material financial loss, (ii) require the board of directors of those financial institutions to take certain 
oversight  actions  related  to  incentive-based  compensation,  and  (iii)  require  those  financial  institutions  to  disclose 
information concerning incentive-based compensation arrangements to the appropriate federal regulator.  

The Company and the Bank would be Level 3 covered institutions under the proposed rule because both have average 
total consolidated assets between $1 billion and $50 billion. As a Level 3 covered institution, the Company and the 
Bank  would  only  be  subject  to  the  most  basic  set  of  prohibitions  and  requirements,  which  prohibit  “excessive 
compensation, fees, or benefits” or any compensation agreement that “could lead to material financial loss.”  

The proposed rule would also require that the Company’s board of directors, or a committee thereof, conduct oversight 
of  its  incentive-based  compensation  program  and  approve  incentive-based  compensation  arrangements  for  senior 
executive officers.  Additionally, the Company and the Bank would be required to create and maintain records that 
document the structure of all of the incentive-based compensation arrangements, demonstrate compliance with the 
final rule, and disclose those records to the appropriate Federal regulator upon request.

Examination Guidance for Third-Party Lending
On July 29, 2016, the FDIC issued revised examination guidance related to third-party lending relationships (e.g., lending 
arrangements that rely on a third party to perform a significant aspect of the lending process).  Similar to guidance 
published by the OCC in 2013, this guidance generally requires that financial institutions, including the Bank, ensure 
that  risks  related  to  such  third-party  lending  relationships  are  evaluated,  including  the  type  of  lending  activity,  the 
complexity of the lending program, the projected and realized volume created by the relationship, and the number of 
third-party lending relationships the institution has in place.

35

 
Short-Term, Small-Dollar Installment Lending
In October 2017, the OCC rescinded its guidance on deposit advance products in light of the Bureau’s pending small 
dollar loan rule (see “Risk Factors—The Bureau’s final rule related to certain small dollar loans will impact certain 
processes used by the Bank and could materially impact the Bank’s ability to grow certain aspects of the Payments 
division” included in Item 1A of this Annual Report on Form 10-K for more information). On October 26, 2018, the 
Bureau announced that it will propose changes to this rule in January 2019, and, in early November 2018, a federal 
judge in Texas stayed compliance with the rule in connection with a court case challenging it. Although the text of the 
proposed Bureau changes to this rule has not been made available to the public as of the date of this Annual Report 
on Form 10-K, the Bureau stated that the ability-to-repay component of the small dollar loan rule will be addressed in 
the upcoming revisions; the repayment provisions in the rule, however, will not be affected.

In May 2018, the OCC published guidance that encourages national banks and federal savings associations to offer 
responsible short-term, small-dollar installment loans with terms between two and twelve months and equal amortizing 
payments. Pursuant to the OCC’s guidance on this issue, banks are encouraged to offer these products in a manner 
that is consistent with sound risk management principles and clear, documented underwriting guidelines.

Other Regulation
The Bank is also subject to a variety of other regulations with respect to its business operations including, but not 
limited to, the Truth in Lending Act, the Truth in Savings Act, the Consumer Leasing Act, the Equal Credit Opportunity 
Act, the Electronic Funds Transfer Act, the Military Lending Act, the Servicemembers’ Civil Relief Act, the Fair Housing 
Act, the Home Mortgage Disclosure Act, the Fair Debt Collection Practices Act, the Telephone Consumer Protection Act, 
the  Controlling  the  Assault  of  Non-Solicited  Pornography  and  Marketing  Act,  and  the  Fair  Credit  Reporting  Act.   As 
discussed below, any change in the regulations affecting the Bank’s operations is not predictable and could affect the 
Bank’s operations and profitability.

Bank Supervision and Regulation

The Bank is a federally chartered thrift institution that is subject to broad federal regulation and oversight extending to 
all of its operations by its primary federal regulator, the OCC, and by its deposit insurer, the FDIC.  Such regulation 
covers  all  aspects  of  the  banking  business,  including  lending  practices,  safeguarding  deposits,  capital  structure, 
transactions with affiliates, and conduct and qualifications of personnel.  The Bank pays assessment fees both to the 
OCC and the FDIC, and the level of such assessments reflects the condition of the Bank.  If the condition of the Bank 
were to deteriorate, the level of such assessments could increase significantly, having a material adverse effect on the 
Company’s financial condition and results of operations.  The Bank is also a member of the FHLB System and is subject 
to certain limited regulation by the Federal Reserve.

Regulatory authorities have been granted extensive discretion in connection with their supervisory and enforcement 
activities which are intended to strengthen the financial condition of the banking industry, including, but not limited to, 
the imposition of restrictions on the operation of an institution, the classification of assets by the institution, and the 
adequacy of an institution’s allowance for loan and lease losses.  Typically, these actions are undertaken due to violations 
of laws or regulations or conduct of operations in an unsafe or unsound manner.  The OCC has announced that supervisory 
strategies for 2019 will focus on the following: (i) cybersecurity and operational resiliency; (ii) commercial and retail 
credit loan underwriting, concentration risk management, and the allowance for loan and lease losses; (iii) the Bank 
Secrecy Act/AML compliance management; (iv) compliance-related management to address regulatory requirements; 
and (v) internal controls and end-to-end processes necessary for product service delivery.

Any change in the nature of such regulation and oversight, such as the items mentioned above, whether by the OCC, 
the FDIC, the Federal Reserve, or legislatively by Congress, could have a material impact on the Company or the Bank 
and their respective operations.  The discussion herein of the regulatory and supervisory structure within which the 
Bank operates is general and does not purport to be exhaustive or a complete description of the laws and regulations 
involved in the Bank’s operations.  The discussion is qualified in its entirety by the actual laws and regulations.

Federal Regulation of the Bank
The OCC has extensive authority over the operations of federal savings associations, such as the Bank. Pursuant to 
its authority to regulate and supervise federal savings banks, the OCC has established a comprehensive framework for 
activities in which a federal savings association can engage and is intended primarily for the protection of the DIF and 
depositors.   The  OCC  also  has  extensive  discretion  in  connection  with  the  development  and  implementation  of 
supervisory and enforcement activities and examination policies.

36

 
 
 
In connection with its assumption of responsibility for the ongoing examination, supervision and regulation of federal 
savings associations, the OCC published a final rule on July 21, 2011 that republishes those OTS regulations that the 
OCC  has  the  authority  to  promulgate  and  enforce  as  of  the  July  21,  2011  transfer  date  ("Transfer  Date"),  with 
nomenclature and other technical amendments to reflect OCC supervision of federal savings associations. Since the 
Transfer Date, the OCC has rescinded additional OTS documents that formerly applied to federal savings and loan 
associations, and applied new policy guidance where policy guidance did not already exist. For example, in 2015, the 
OCC streamlined requirements (where permitted) to provide integrated treatment to national banks and federal savings 
associations  with  respect  to  certain  corporate  activities  and  transactions.   The  new  regulations  define  an  “eligible 
savings association” as one that: (i) is well-capitalized as defined in 12 CFR 6.4; (ii) has a composite rating of 1 or 2 
under the Uniform Financial Institutions Rating System (“CAMELS”); (iii) has a Community Reinvestment Act (“CRA”), 
12 U.S.C. 2901 et seq., rating of ‘‘Outstanding’’ or ‘‘Satisfactory,’’ if applicable; (iv) has a consumer compliance rating 
of 1 or 2 under the Uniform Interagency Consumer Compliance Rating System; and (v) is not subject to a cease and 
desist order, consent order, formal written agreement, or Prompt Corrective Action directive or, if subject to any such 
order, agreement, or directive, is informed in writing by the OCC that the savings association may be treated as an 
‘‘eligible  bank  or  eligible  savings  association’’  for  purposes  of  the  regulation.  The  OCC’s  regulations  and  guidance 
supersede that of OTS and are indicative of the OCC’s goal of one integrated policy platform for national banks and 
savings associations.

On September 10, 2018, the OCC issued a proposed rule implementing a provision in the Regulatory Relief Act that 
would permit eligible federal savings associations, like the Bank, to elect treatment as a national bank for many purposes, 
including those related to the activities a national bank may permissibly undertake (the “NB Election Proposed Rule”). 
If adopted as proposed and elected by the Bank, the Bank would no longer be subject to the existing requirements 
related to qualified thrift lender status. Additionally, if adopted as proposed, the Bank would no longer be able to use 
a federal savings bank’s authority to create and operate service corporations (although the OCC has specifically requested 
information from the public as to whether a covered savings association should be allowed to retain service corporations 
that engage only in activities permitted to national banks).

In addition to taking many enforcement actions and finalizing regulation covering prepaid payments, described below, 
the Bureau finalized its ability to repay (“ATR”) rule as well as its qualified mortgage rule in January 2013.  The ATR 
rule applies to residential mortgage loan applications received after January 10, 2014.  The scope of the ATR rule 
specifically applies to loans securing one-to-four unit dwellings and includes purchases, refinances and home equity 
loans for principal or second homes.  Under the ATR rules, a lender may not make a residential mortgage loan unless 
the lender makes a reasonable and good faith determination that is based on verified, documented information at or 
before consummation that the borrower has a reasonable ability to repay.  The eight underwriting factors that must be 
considered and verified include the following: (i) income and assets: (ii) employment status; (iii) monthly payment of 
loan;  (iv)  monthly  payment  of  any  simultaneous  loan  secured  by  the  same  property;  (v)  monthly  payment  for  other 
mortgage-related obligations like property taxes and insurance; (vi) current debt obligations; (vii) monthly debt to income 
ratio; and (viii) credit history (although eight factors are delineated, the ATR rule does not dictate that a lender follow 
a particular underwriting model).  Liability for violations of the ATR rule include actual damages, statutory damages, 
court costs and attorneys’ fees.

Additionally, the Bureau published regulations required by the Dodd-Frank Act related to “qualified mortgages,” which 
are mortgages for which there is a presumption that the lender has satisfied the ATR rules.  Pursuant to Dodd-Frank, 
qualified  mortgages  (“QMs”)  must  have  certain  product-feature  prerequisites  and  affordability  underwriting 
requirements.  Generally, to meet the QM test, the lender must calculate the monthly payments based on the highest 
payment that will apply in the first five years and the consumer must have a total debt-to-income ratio that is less than 
or equal to 43%.  The QM rule provides a safe harbor for lenders that make loans that satisfy the definition of a QM 
and are not higher priced.  With respect to higher-priced mortgage loans, there is a rebuttable presumption of compliance 
available to the lender with respect to compliance with the ATR rule.  

With respect to QMs, the Regulatory Relief Act allows insured depository institutions with less than $10 billion in assets, 
like the Bank, to designate certain consumer mortgage loans it originates and holds in portfolio as QMs even though 
such mortgage loans do not meet the ATR requirements described above. 

With respect to final regulations that affect insured depository institutions such as the Bank, the Bureau also issued 
a final rule related to international remittances, which covers entities that provide at least 100 remittance transfers 
per calendar year.  As such, the Bank is subject to this rule.

37

 
It is possible that additional rulemaking could require significant revisions to the regulations under which the Bank 
operates and is supervised.  Any change in such laws and regulations or interpretations thereof negatively impacting 
the Bank's or the Company's current operations, whether by the OCC, the FDIC, the Bureau, the Federal Reserve or 
through legislation, could have a material adverse impact on the Bank and its operations and on the Company and its 
stockholders.

Business Activities

The activities of federal savings associations are generally governed by federal laws and regulations.  These laws and 
regulations delineate the nature and extent of the activities in which federal savings associations may engage.  In 
particular, many types of lending authority for federal savings associations are limited to a specified percentage of the 
institution’s capital or assets.

Loan and Investment Powers

The  Bank  derives  its  lending  and  investment  powers  from  the  Home  Owners’  Loan  Act  (“HOLA”)  and  the  OCC’s 
implementing regulations thereunder.  Under these laws and regulations, the Bank may invest in mortgage loans secured 
by residential and commercial real estate, commercial and consumer loans, certain types of debt securities and certain 
other assets.  The Bank may also establish service corporations that are permitted to engage in activities not otherwise 
permissible  for  the  Bank,  including  certain  real  estate  equity  investments  and  securities  and  insurance  brokerage 
activities; provided, however, that such investments are limited to 3% of the Bank's assets.  These investment powers 
are subject to various limitations, including (i) a prohibition against the acquisition of any corporate debt security unless, 
prior to acquisition, the savings association has determined that the investment is safe and sound and suitable for the 
institution and that the issuer has adequate resources and willingness to provide all required payments on its obligations 
in a timely manner; (ii) a limit of 400% of an association’s capital on the aggregate amount of loans secured by non-
residential real estate property; (iii) a limit of 20% of an association’s assets on the aggregate amount of commercial 
and agricultural loans and leases with the amount of commercial loans in excess of 10% of assets being limited to 
small business loans; (iv) a limit of 35% of an association’s assets on the aggregate amount of secured consumer 
loans and acquisitions of certain debt securities, with amounts in excess of 30% of assets being limited to loans made 
directly to the original obligor and where no third-party finder or referral fees were paid; (v) a limit of 5% of assets on 
non-conforming loans (loans in excess of the specific limitations of the HOLA); and (vi) a limit of the greater of 5% of 
assets or an association’s capital on certain construction loans made for the purpose of financing what is or is expected 
to become residential property.  In addition, the HOLA and the OCC regulations provide that a federal savings association 
may invest up to 10% of its assets in tangible personal property for leasing purposes.

The Bank’s general permissible lending limit to one borrower is equal to the greater of $500,000 or 15% of unimpaired 
capital and surplus (except when the loans made in excess of the 15% maximum are fully secured by certain readily 
marketable collateral, in which case this limit is increased to 25% of unimpaired capital and surplus).  At September 30, 
2018, the Bank’s lending limit under these restrictions was $75.3 million. At September 30, 2018, the Bank was in 
compliance with this lending limit.

Federal Deposit Insurance and Other Regulatory Requirements

Insurance of Accounts and Regulation by the FDIC  
The Bank is a member of the DIF, which is administered by the FDIC.  Deposits are insured up to applicable limits by 
the FDIC and such insurance is backed by the full faith and credit of the United States Government.  While not our 
primary  federal  regulator,  the  FDIC  as  insurer  imposes  deposit  insurance  premiums  and  is  authorized  to  conduct 
examinations of and to require reporting by FDIC-insured institutions.  It also may prohibit any FDIC-insured institution 
from engaging in any activity the FDIC determines by regulation or order to pose a serious risk to the DIF.  The FDIC 
also has authority to initiate enforcement actions against any FDIC-insured institution after giving its primary federal 
regulator the opportunity to take such action, and may seek to terminate the deposit insurance if it determines that 
the institution has engaged in unsafe or unsound practices or is in an unsafe or unsound condition.

38

 
 
 
 
Under the Dodd-Frank Act, a permanent increase in deposit insurance to $250,000 was authorized.  The coverage limit 
is per depositor, per insured depository institution for each account ownership category. The Dodd-Frank Act also set 
a new minimum DIF reserve ratio at 1.35% of estimated insured deposits.  The FDIC is required to attain this ratio by 
September 30, 2020. By law, the FDIC is required to offset the effect of the increase in the minimum reserve ratio on 
insured depository institutions with less than $10 billion in assets, like the Bank; to satisfy these requirements, large 
banks are subject to a temporary surcharge on their assessment base. The reserve ratio reached 1.33% as of June 
30, 2018 and is expected to reach 1.35% by December 31, 2018.

The FDIC imposes an assessment against all depository institutions for deposit insurance.  Pursuant to changes adopted 
by the FDIC that were effective July 1, 2016, in connection with the achievement of a 1.15% reserve ratio, the initial 
base rate for deposit insurance is between 3-30 basis points.  Total base assessment after possible adjustments now 
ranges between 1.5-40.0 basis points. For established smaller institutions, like the Bank, CAMELS composite ratings 
are used along with (i) an initial base assessment rate, (ii) an unsecured debt adjustment, and (iii) a brokered deposit 
adjustment rate to calculate a total base assessment rate. The final rule states that it is “revenue neutral” in that it 
leaves aggregate assessment revenue collected from small banks approximately as it would have been absent the final 
rule.  Risk categorization for purposes of deposit insurance are no longer utilized.

As noted above, brokered deposits are subject to an adjustment rate in the calculation of deposit insurance premiums.  
Based upon guidance issued by the FDIC, some of the Bank's prepaid deposits are deemed to be “brokered” deposits.  
As discussed below, should the Bank fail to maintain its well-capitalized status, limitations related to brokered deposits 
would automatically trigger, which could have a material adverse effect on the Bank and the Company.

Under the Federal Deposit Insurance Act (“FDIA”), the FDIC may terminate deposit insurance upon a finding that the 
institution has engaged in unsafe or unsound practices, is in an unsafe or unsound condition to continue operations, 
or has violated any applicable law, regulation, rule, order, or condition imposed by the FDIC or the OCC.  Management 
of the Bank does not know of any practice, condition or violation that might lead to termination of deposit insurance.

A significant increase in DIF insurance premiums would have an adverse effect on the operating expenses and results 
of operations of the Bank.

DIF-insured institutions pay a Financing Corporation (“FICO”) assessment in order to fund the interest on bonds issued 
to resolve thrift failures in the 1980s.  At September 30, 2018, the FICO assessment was equal to 0.32 basis points 
for each $100 of its total assessment base of approximately $4.94 billion.  These assessments will continue until the 
bonds mature in 2019.

Interest Rate Risk Management  
The OCC requires federal savings banks, like the Bank, to have an effective and sound interest rate risk management 
program,  including  appropriate  measurement  and  reporting,  robust  and  meaningful  stress  testing,  assumption 
development reflecting the institution’s experience, and comprehensive model valuation.  Interest rate risk exposure 
is  supposed  to  be  managed  using  processes  and  systems  commensurate  with  their  earnings  and  capital  levels, 
complexity,  business  model,  risk  profile,  and  scope  of  operations. Federal  savings  banks  are  required  to  have  an 
independent interest rate risk management process in place that measures both earnings and capital at risk.

Stress Testing  
Although the Dodd-Frank Act requires institutions with more than $10 billion in assets to conduct stress testing, the 
OCC expects every bank, regardless of its size or risk profile, to have an effective internal process to (i) assess its 
capital adequacy in relation to its overall risks at least annually, and (ii) to plan for maintaining appropriate capital 
levels.  It is the OCC’s belief that stress testing permits community banks to identify their key vulnerabilities to market 
forces and assess how to effectively manage those risks should they emerge.  If stress testing results indicate that 
capital ratios could fall below the level needed to adequately support the bank’s overall risk profile, the OCC believes 
the bank’s board and management should take appropriate steps to protect the bank from such an occurrence, including 
establishing a plan that requires closer monitoring of market information, adjusting strategic and capital plans to mitigate 
risk, changing risk appetite and risk tolerance levels, limiting or stopping loan growth or adjusting the portfolio mix, 
adjusting underwriting standards, raising more capital, and selling or hedging loans to reduce the potential impact from 
such stress events.

39

 
 
 
 
Assessments
The Dodd-Frank Act provides that, in establishing the amount of an assessment, the Comptroller of the Currency may 
consider the nature and scope of the activities of the entity, the amount and type of assets it holds, the financial and 
managerial condition of the entity and any other factor that is appropriate. The assessments are paid to the OCC on a 
semi-annual  basis.  During  the  fiscal  year  ended  September 30,  2018,  the  Bank  paid  assessments  (standard 
assessments) of $857,218 to the OCC.

Basel III Capital Requirements  
2018 is the fourth year of implementation of the bank capital rules (the “Basel III Capital Rules”) adopted by our primary 
federal regulator, the Federal Reserve, and the Bank’s primary federal regulator, the OCC. The Basel III Capital Rules 
established a new comprehensive capital framework for U.S. banking organizations and generally implement the so-
called Basel III international capital standards adopted in 2010 by the Basel Committee on Banking Supervision. The 
Basel III Capital Rules substantially increased the risk-based capital requirements applicable to bank holding companies 
and their depository institution subsidiaries, including us and the Bank.

The Basel III Capital Rules established three components of regulatory capital: (i) common equity tier 1 capital (“CET1 
Capital”), (ii) additional tier 1 capital, and (iii) tier 2 capital.  Tier 1 capital is the sum of CET1 Capital and additional 
tier 1 capital instruments meeting certain requirements.  Total capital is the sum of tier 1 capital and tier 2 capital. 
Under the Basel III Capital Rules, for most banking organizations, the most common form of additional tier 1 capital is 
non-cumulative perpetual preferred stock and the most common form of tier 2 capital is subordinated notes and a 
portion  of  the  allocation  for  loan  and  lease  losses,  in  each  case,  subject  to  the  Basel  III  Capital  Rules’  specific 
requirements.  CET1 Capital, tier 1 capital, and total capital serve as the numerators for three prescribed regulatory 
capital ratios.  Risk-weighted assets, calculated using the standardized approach in the Basel III Capital Rules for us 
and the Bank, provide the denominator for such ratios.  There is also a leverage ratio that compares tier 1 capital to 
average total assets.

Failure by the Company or the Bank to meet minimum capital requirements set by the Basel III Capital Rules could 
result in certain mandatory and/or discretionary disciplinary actions by our regulators that could have a material adverse 
effect  on  our  business  and  our  consolidated  financial  position.  Under  the  capital  requirements  and  the  regulatory 
framework for prompt corrective action, the Company and the Bank must meet specific capital guidelines that involve 
quantitative  measures  of  the  Company's  and  the  Bank’s  assets,  liabilities  and  certain  off-balance-sheet  items  as 
calculated under regulatory accounting practices. The Company’s and the Bank’s capital amounts and classifications 
are also subject to qualitative judgments by regulators about components, risk weightings and other factors.

Beginning on January 1, 2018, the Company and the Bank have been required to maintain a capital conservation buffer 
above the minimum risk-based capital requirements in order to avoid certain limitations on capital distributions, stock 
repurchases  and  discretionary  bonus  payments  to  executive  officers  for  2018.  The  capital  conservation  buffer  is 
exclusively composed of CET1 Capital, applies to each of the three risk-based capital ratios (but not the leverage ratio), 
and increases the minimum requirement of the three risk-based capital ratios by 0.625% for each year from 2016 
through 2019. On January 1, 2018, the Company and Bank complied with the capital conservation buffer requirement 
for 2018.

The Basel III Capital Rules provide for a number of deductions from and adjustments to CET1 Capital.  These include, 
for example, the requirement that deferred tax assets arising from temporary differences that could not be realized 
through net operating loss carrybacks and significant investments in non-consolidated financial entities be deducted 
from CET1 Capital to the extent that any one such category exceeds 10% of CET1 Capital or all such items, in the 
aggregate, exceed 15% of CET1 Capital.  See Note 13 to the “Notes to Consolidated Financial Statements,” which is 
included in Part II, Item 8 “Financial Statements and Supplementary Data” of this Annual Report on Form 10-K.

Pursuant to the Basel III Capital Rules, the effects of certain accumulated other comprehensive income or loss (“AOCI”) 
items are not excluded; however, “non-advanced approaches banking organizations,” including the Company and the 
Bank, may make a one-time permanent election to continue to exclude these items.  This election was made concurrently 
with the first filing of certain of the Company's and the Bank’s periodic regulatory reports in the beginning of 2015 in 
order to avoid significant variations in the level of capital depending upon the impact of interest rate fluctuations on 
the fair value of the Company's securities portfolio.  The Basel III Capital Rules also preclude certain hybrid securities, 
such as trust preferred securities issued prior to May 19, 2010, from being included in our Tier 1 capital, subject to 
grandfathering in the case of companies, such as the Company and the Bank, that had less than $15 billion in total 
consolidated assets as of December 31, 2009.

40

Implementation of the deductions and other adjustments to CET1 Capital began on January 1, 2015, and are being 
phased in over a four-year period (beginning at 40% on January 1, 2015, and an additional 20% per year thereafter). 
The implementation of the capital conservation buffer began on January 1, 2016 at the 0.625% level and the buffer 
increases by 0.625% on each subsequent January 1, until it reaches 2.5% on January 1, 2019.

The Basel III Capital Rules prescribe a standardized approach for risk weightings for a large and risk-sensitive number 
of  categories,  depending  on  the  nature  of  the  assets,  generally  ranging  from  0%  for  U.S.  government  and  agency 
securities to 600% for certain equity exposures, and resulting in high-risk weights for a variety of asset classes.

As of September 30, 2018, the Bank exceeded all of its regulatory capital requirements, as reflected in the table below, 
and was designated as “well-capitalized” under federal guidelines.  The tables below include certain non-GAAP financial 
measures that are used by investors, analysts and bank regulatory agencies to assess the capital position of financial 
services companies.  Management reviews these measures along with other measures of capital as part of its financial 
analysis. See Note 13 to the “Notes to Consolidated Financial Statements,” which is included in Part II, Item 8 “Financial 
Statements and Supplementary Data” of this Annual Report on Form 10-K.

Regulatory Capital Data

Company
(Actual)
Ratio

Bank (Actual)
Ratio

Minimum
Requirement For
Capital Adequacy
Purposes
Ratio

(Dollars in Thousands)

Minimum 
Requirement
To Be Well 
Capitalized
Under Prompt
Corrective Action
Provisions

Ratio

September 30, 2018

Tier 1 leverage ratio

Common equity Tier 1 capital ratio

Tier 1 capital ratio

Total qualifying capital ratio

8.50%

10.56%

10.97%

13.18%

9.75%

12.50%

12.56%

12.89%

4.00%

4.50%

6.00%

8.00%

5.00%

6.50%

8.00%

10.00%

41

 
 
 
 
The following table provides certain non-GAAP financial measures used to compute certain of the ratios included in the 
table above, as well as a reconciliation of such non-GAAP financial measures to the most directly comparable financial 
measure in accordance with GAAP. 

Reconciliation:

Total stockholders' equity

Adjustments:

LESS: Goodwill, net of associated deferred tax liabilities

LESS: Certain other intangible assets

LESS: Net unrealized gains (losses) on available-for-sale securities

LESS: Non-controlling interest

LESS: Unrealized currency gains (losses)

Common Equity Tier 1 (1)

Long-term debt and other instruments qualifying as Tier 1

Tier 1 minority interest not included in common equity tier 1 capital

Total Tier 1 capital

Allowance for loan and lease losses

Subordinated debentures (net of issuance costs)

Total qualifying capital

Standardized Approach (1)
September 30, 2018

(Dollars in Thousands)

$

747,726

299,456

64,716

(33,114)

3,574

3
413,091

13,661

2,118

428,870

13,185

73,491

515,546

(1)  Capital ratios were determined using the Basel III Capital Rules that became effective on January 1, 2015. Basel 
III revised the definition of capital, increased minimum capital ratios, and introduced a minimum CET1 ratio; those 
changes are being fully phased in through the end of 2021.

The following table provides a reconciliation of tangible common equity used in calculating tangible book value data.

Total Stockholders' Equity

Less: Goodwill

Less: Intangible assets

     Tangible common equity

Less: AOCI

     Tangible common equity excluding AOCI

$

September 30, 2018
(Dollars in Thousands)

747,726

303,270

70,719

373,737

(33,111)

406,848

Due to the predictable, quarterly cyclicality of MPS deposits in connection with tax season business activity, management 
believes that a six-month capital calculation is a useful metric to monitor the Company’s overall capital management 
process. As such, the Bank’s six-month average Tier 1 leverage ratio, CET1 capital ratio, Tier 1 capital ratio, and Total 
qualifying capital ratio as of September 30, 2018 were 10.64%, 16.84%, 16.92%, and 17.37%, respectively.

Recent Releases Related to Capital Rules  
In November 2017, the federal banking agencies, including the OCC, the FDIC, and the Federal Reserve, issued a final 
rule that simplifies certain aspects of the agencies’ capital rules as they relate to small federal savings banks and 
savings and loan holding companies.  The rule, which is intended to reduce the regulatory burden on smaller, less 
complex banking organizations like the Company and the Bank, has transitional provisions for the regulatory treatment 
of certain components of capital. The rule went into effect on January 1, 2018.

42

 
 
 
 
 
Additionally, the Regulatory Relief Act provides banks with less than $10 billion in assets, like the Bank, relief from 
certain Basel III Capital Rules and the Volcker Rule.  The Regulatory Relief Act requires that the federal banking regulators 
establish a simplified leverage capital framework for these smaller banks.  The new regulations are expected to specify 
a minimum community bank leverage ratio that would deem a qualifying bank to be well capitalized for prompt corrective 
action purposes.  If a smaller bank maintains this ratio, it will be automatically deemed to be in compliance with capital 
and leverage requirements, thereby simplifying the capital regime to which it is currently subject.  As of the date of this 
Annual Report on Form 10-K, rules implementing this provision of the Regulatory Relief Act have not been proposed.

On November 21, 2018, the FDIC, the OCC and the Federal Reserve jointly issued a proposed rule required by the 
Regulatory Relief Act that would permit qualifying banks that have less than $10 billion in consolidated assets to elect 
to be subject to a 9% leverage ratio that would be applied using less complex leverage calculations (referred to as the 
“community bank leverage ratio” or “CBLR”). Under the proposed rule, banks that opt into the CBLR framework and 
maintain a CBLR of greater than 9% would not be subject to other risk-based and leverage capital requirements and 
would be deemed to have met the well capitalized ratio requirements. As of the date of this Annual Report on Form 10-
K, the rule is in proposed form so the content and scope of the final rule, and its impact on the Bank (if any), cannot 
be determined.

Prompt Corrective Action ("PCA")
Federal banking regulators are authorized and, under certain circumstances, required to take certain actions against 
banks that fail to meet their minimum capital requirements expressed in terms of a total risk-based capital ratio, a Tier 
1 risk-based capital ratio, a common equity Tier 1 ratio, and a leverage ratio (as identified in the tables above).  In 
certain situations, a federal banking agency may reclassify a well-capitalized institution as adequately capitalized and 
may  require  an  adequately  capitalized  or  undercapitalized  institution  to  comply  with  supervisory  actions  as  if  the 
institution were in the next lower category (except the requirement to file a capital restoration plan).  If and when a 
bank’s PCA capital category designation is changed, it will receive notice of such change in designation.  Moreover, if 
a bank becomes aware of a material event between Reports of Condition and Income (or Call Report) periods that would 
cause the bank to be placed in a lower capital level category, the bank is required to notify the OCC that its PCA capital 
category may have changed.

The federal banking agencies are generally required to take action to restrict the activities of an “undercapitalized,” 
“significantly undercapitalized” or “critically undercapitalized” bank.  Any such bank must submit a capital restoration 
plan that is guaranteed by the parent holding company, and such holding company must provide appropriate assurances 
of performance.  Until such plan is approved, the bank may not increase its assets, acquire another institution, establish 
a branch or engage in any new activities, and generally may not make capital distributions.  The banking regulators are 
authorized  to  impose  additional  restrictions,  discussed  below,  that  are  applicable  to  significantly  undercapitalized 
institutions.

Adequately capitalized banks, in general, cannot pay dividends or make any capital contributions that would leave them 
undercapitalized; they cannot pay a management fee to a controlling person if, after paying the fee, they would be 
undercapitalized; and they cannot accept, renew or roll over any brokered deposit unless they have applied for and been 
granted a waiver by the FDIC.  The FDIC has defined the “national rate” for all interest-bearing deposits held by less-
than-well-capitalized institutions as “a simple average of rates paid by all insured depository institutions and branches 
for which data are available” and has stated that its presumption is that this national rate is the prevailing rate in any 
market.  As such, less-than-well-capitalized institutions that are permitted to accept, renew or roll over brokered deposits 
via FDIC waiver generally may not pay an interest rate in excess of the national rate plus 75 basis points on such 
brokered deposits.

43

 
Undercapitalized banks may not accept, renew or roll over brokered deposits, and are subject to restrictions on the 
soliciting  of  deposits  over  prevailing  rates.   In  addition,  undercapitalized  banks  are  subject  to  certain  regulatory 
restrictions.  These restrictions include, among others, that such a bank generally may not make any capital distributions, 
must submit an acceptable capital restoration plan to the FDIC, may not increase its average total assets during a 
calendar quarter in excess of its average total assets during the preceding calendar quarter unless any increase in 
total assets is consistent with a capital restoration plan approved by the FDIC and the bank’s ratio of equity to total 
assets increases during the calendar quarter at a rate sufficient to enable the bank to become adequately capitalized 
within a reasonable time.  In addition, such banks may not acquire a business, establish or acquire a branch office or 
engage in a new line of business without regulatory approval.  Further, as part of a capital restoration plan, the bank’s 
holding  company  must  generally  guarantee  that  the  bank  will  return  to  adequately  capitalized  status  and  provide 
appropriate assurances of performance of that guarantee.  If a capital restoration plan is not approved, or if the bank 
fails to implement the plan in any material respect, the bank would be treated as if it were “significantly undercapitalized,” 
which would result in the imposition of a number of additional requirements and restrictions.  FDIC-insured institutions 
are also subject to changes in their FDIC insurance assessment rates in accordance with their perceived risks to the 
DIF.  Finally, bank regulatory agencies have the ability to seek to impose higher than normal capital requirements known 
as individual minimum capital requirements (“IMCR”) for institutions with higher risk profiles.  If the Bank’s capital 
status - well-capitalized - changes as a result of future operations or regulatory order, or if it becomes subject to an 
IMCR, the Company’s financial condition or results of operations could be adversely affected.

Any institution that fails to comply with its capital plan or is “significantly undercapitalized” (i.e., Tier 1 risk-based ratio 
of less than 4% or CET1 risk-based or core capital ratios of less than 3% or a risk-based capital ratio of less than 6%) 
will become subject to one or more additional specified actions and operating restrictions mandated by the Federal 
Deposit Insurance Corporation Improvement Act of 1991.  These actions and restrictions include requiring the issuance 
of additional voting securities; limitations on asset growth; mandated asset reduction; changes in senior management; 
divestiture, merger or acquisition of the association; restrictions on executive compensation; and any other action the 
OCC  deems  appropriate.   An  institution  that  becomes  “critically  undercapitalized”  is  subject  to  further  mandatory 
restrictions on its activities in addition to those applicable to significantly undercapitalized associations.  In addition, 
the appropriate banking regulator must appoint a receiver (or conservator with the FDIC’s concurrence) for an institution, 
with certain limited exceptions, within 90 days after a bank becomes critically undercapitalized.  Any undercapitalized 
institution is also subject to other possible enforcement actions, including the appointment of a receiver or conservator.  
The appropriate regulator is also generally authorized to reclassify an institution into a lower capital category and impose 
restrictions applicable to such category if the institution is engaged in unsafe or unsound practices or is in an unsafe 
or unsound condition.

The imposition of any of these measures on the Bank may have a substantial adverse effect on it and on the Company’s 
operations and profitability.  The Company's stockholders are not entitled to preemptive rights and, therefore, if the 
Company is directed by its regulators to issue additional shares of common stock, such issuance may result in dilution 
to the Company's existing stockholders.

Institutions in Troubled Condition  
Certain events, including entering into a formal written agreement with a bank’s regulator that requires action to improve 
the bank’s financial condition, or being informed by the regulator that the bank is in troubled condition, will automatically 
result in limitations on so-called “golden parachute” agreements pursuant to Section 18(K) of the FDIA.  In addition, 
organizations that are not in compliance with minimum capital requirements, or are otherwise in a troubled condition, 
must give 90 days’ written notice to the OCC before appointing a Director or Senior Executive Officer, pursuant to the 
OCC’s regulations.

Branching by Federal Savings Associations  
Subject to certain limitations, the HOLA and the OCC regulations permit federally chartered savings associations to 
establish branches in any state of the United States.  Although there is no geographic restriction on interstate branching 
by federal savings associations, federal law requires that no federal savings association my establish, retain, or operate 
a branch outside of its home state unless (i) it retains its status as a qualified thrift lender or a domestic building and 
loan association, and (ii) the total assets of the federal savings association attributable to all of the federal savings 
associations' branches in the state would qualify the branches as a whole as a qualified thrift lender or a domestic 
building and loan association.  In certain limited instances, this prohibition would not apply and the OCC is also vested 
with the discretion to allow a federal savings association, for good cause, up to two years to comply with this provision.  
Additionally, federal savings associations are prohibited from branching outside of their home states if doing so would 
result in their holding company being deemed a multiple savings and loan holding company; however, federal law includes 
certain exceptions.

44

 
 
 
Standards for Safety and Soundness  
The federal banking agencies have adopted the Interagency Guidelines Establishing Standards for Safety and Soundness.  
The guidelines establish certain safety and soundness standards for all depository institutions.  The operational and 
managerial standards in the guidelines generally relate to the following: (i) internal controls and information systems; 
(ii) internal audit systems; (iii) loan documentation; (iv) credit underwriting; (v) interest rate exposure; (vi) asset growth; 
(vii) compensation, fees and benefits; (viii) asset quality; and (ix) earnings.  Again, rather than providing specific rules, 
the guidelines set forth basic compliance considerations and guidance with respect to a depository institution.  Failure 
to meet the standards in the guidelines, however, could result in a request by the OCC to the Bank to provide a written 
compliance plan to demonstrate its efforts to come into compliance with such guidelines.

Civil Money Penalties  
The OCC has the authority to assess civil money penalties (“CMPs”) against any national bank, federal savings bank 
or any of their institution-affiliated parties (“IAPs”).  In addition, the OCC has the authority to assess CMPs against 
bank service companies and service providers.  CMPs may encourage an affected party to correct violations, unsafe 
or unsound practices or breaches of fiduciary duty.  CMPs are also intended to serve as a deterrent to future violations 
of law, regulations, orders and other conditions.  When determining CMP amounts, the OCC is required by statute to 
consider the following four factors: (i) the size and financial resources and good faith of the institution or IAP charged; 
(ii) the gravity of the violation; (iii) the history of previous violations; and (iv) such other matters as justice may require. 
In addition to these factors, there are other factors that the Federal Financial Institutions Examination Council has 
adopted that banking agencies should consider.  If the Bank, the Company or any of its IAPs were to have CMPs imposed, 
such penalties could be material.

Limitations on Dividends and Other Capital Distributions  
Federal regulations govern the permissibility of capital distributions by a federal savings association.  Pursuant to the 
Dodd-Frank Act, savings associations that are part of a savings and loan holding company structure must file a notice 
of a declaration of a dividend with the Federal Reserve at least 30 days before the proposed dividend declaration by 
the Bank’s board of directors.  In the case of cash dividends, OCC regulations require that federal savings associations 
that are subsidiaries of a stock savings and loan holding company must file an informational copy of that notice with 
the OCC at the same time the notice is filed with the Federal Reserve.  OCC regulations further set forth the circumstances 
under which a federal savings association is required to submit an application or notice before it may make a capital 
distribution.

A federal savings association proposing to make a capital distribution is required to submit an application to the OCC 
if:  the association does not qualify for expedited treatment as an "eligible savings association" pursuant to criteria 
set forth in OCC regulations; the total amount of all of the association’s capital distributions (including the proposed 
capital distribution) for the applicable calendar year exceeds the association’s net income for that year to date plus 
the association’s retained net income for the preceding two years; the association would not be at least adequately 
capitalized following the distribution; or the proposed capital distribution would violate a prohibition contained in any 
applicable statute, regulation or agreement between the association and the OCC or the Company’s and Bank’s former 
regulator, the OTS, or violate a condition imposed on the association in an application or notice approved by the OCC 
or the OTS.

A federal savings association proposing to make a capital distribution is required to submit a prior notice to the OCC 
if:  the association would not be well-capitalized following the distribution, the proposed capital distribution would reduce 
the amount of or retire any part of the association’s common or preferred stock or retire any part of debt instruments 
such as notes or subordinate debentures included in the association’s capital (other than regular payments required 
under a debt instrument), the savings association’s proposed distribution is payable in property other than cash; or the 
association is a subsidiary of a federally chartered mutual savings and loan holding company; however, where a savings 
association subsidiary of a stock savings and loan holding company is proposing to pay a cash dividend that does not 
require an application or a notice filing, only an informational filing with the OCC is required if notice is also required 
by the Federal Reserve.

45

 
 
 
 
Each of the Federal Reserve and OCC has primary reviewing responsibility for the applications or notices required to 
be submitted to it by savings associations relating to a proposed distribution.  The Federal Reserve may disapprove of 
a notice, and the OCC may disapprove of a notice or deny an application, if:

• 

the savings association would be undercapitalized, significantly undercapitalized or critically undercapitalized 
following the distribution;

• 

the proposed distribution raises safety and soundness concerns; or

• 

the  proposed  distribution  violates  a  prohibition  contained  in  any  statute,  regulation,  enforcement  action  or 
agreement between the savings association (or its holding company, in the case of the Federal Reserve) and 
the entity’s primary federal regulator, or a condition imposed on the savings association (or its holding company, 
in the case of the Federal Reserve) in an application or notice approved by the entity’s primary federal regulator.

Under current regulations, the Bank is not permitted to pay dividends on its stock if its regulatory capital would fall 
below the amount required for the liquidation account established to provide a limited priority claim to the assets of 
the Bank to qualifying depositors at March 31, 1992, who continue to maintain deposits at the Bank after its conversion 
from a federal mutual savings and loan association to a federal stock savings bank pursuant to its Plan of Conversion 
adopted August 21, 1991.

During the fiscal year ended September 30, 2018, the Bank paid cash dividends in the amount of $45.3 million to the 
Company during the fourth quarter of fiscal 2018, a portion of which was used to fund the Crestmark Acquisition and 
other related expenses.  The Company does not currently anticipate that it will need dividends from the Bank in order 
to fund dividends to the Company’s stockholders.

Qualified Thrift Lender Test
All savings associations, including the Bank, are required to meet a qualified thrift lender (“QTL”) test to avoid certain 
restrictions on their operations.  This test requires a savings association to have at least 65% of its portfolio assets 
(as  defined  by  regulation)  in  qualified  thrift  investments  (primarily  residential  mortgages  and  related  investments, 
including certain MBS) on a monthly average for nine out of every 12 months on a rolling basis or meet the requirements 
for a domestic building and loan association under the Internal Revenue Code.  Under either test, the required assets 
primarily consist of residential housing related to loans and investments.  At September 30, 2018, the Bank met the 
QTL test and has at all times since its inception and expects to do so for the foreseeable future.

Any savings association that fails to meet the QTL test must convert to a national bank charter, unless it qualifies as 
a QTL within one year and thereafter remains a QTL, or limits its new investments and activities to those permissible 
for both a savings association and a national bank.  In addition, the association is subject to national bank limits for 
payment of dividends and branching authority.  If such association has not requalified or converted to a national bank 
within three years after the failure to meet the QTL test, it must divest all investments and cease all activities not 
permissible for a national bank or federal savings association. 

If the NB Election Proposed Rule is adopted as proposed, and if the Bank determines to avail itself of this election, the 
Bank would no longer be subject to QTL requirements upon the election’s effectiveness, which would be 60 days after 
submission of such election to the OCC.

Community Reinvestment Act  
Under the CRA, the Bank is evaluated periodically by its primary federal banking regulator to determine if it is meeting 
its continuing and affirmative obligations consistent with its safe and sound operation, to help meet the credit needs 
of its assessment areas, including low- and moderate-income neighborhoods.  The Bank received a “Satisfactory” rating 
during its most recent Performance Evaluation dated January 3, 2017. A copy of the Bank’s most recent Performance 
Evaluation is available as part of its Public File. It is expected that CRA regulations will be addressed by the federal 
regulators in the near term as the OCC released for public comment in August 2018 a proposal requesting information 
relating to modernizing the CRA.

46

 
 
Volcker Rule 
On December 10, 2013, five financial regulatory agencies, including the Federal Reserve and the OCC, our primary 
federal regulators, adopted final rules implementing the so-called Volcker Rule embodied in Section 13 of the Bank 
Holding Company Act (“BHCA”), which was added by Section 619 of the Dodd-Frank Act.  The final rules prohibit banking 
entities  from  (i)  engaging  in  short-term  proprietary  trading  for  their  own  accounts  and  (ii)  having  certain  ownership 
interests in and relationships with hedge funds or private equity funds (“covered funds”).  The final rules are intended 
to provide greater clarity with respect to both the extent of those primary prohibitions and of the related exemptions 
and exclusions.  The final rules also require each regulated entity to establish an internal compliance program that is 
consistent with the extent to which it engages in activities covered by the Volcker Rule, which must include (for the 
largest entities) making regular reports about those activities to regulators.  Community and small banks, such as the 
Bank, are afforded some relief under the final rules and have received additional relief in the Regulatory Relief Act 
passed in 2018. The Company does not at this time expect the Volcker Rule to have a material impact on its operations.

Transactions with Affiliates  
The Bank must comply with Sections 23A and 23B of the Federal Reserve Act relative to transactions with “affiliates,” 
generally defined to mean any company that controls or is under common control with the institution (as such, the 
Company is an affiliate of the Bank for these purposes).  Transactions between an institution or its subsidiaries and 
its affiliates are required to be on terms as favorable to the Bank as terms prevailing at the time for transactions with 
non-affiliates.  Certain transactions, such as loans to an affiliate, are restricted to a percentage of the institutions’ 
capital (e.g., the aggregate amount of covered transactions with any individual affiliate is limited to 10% of the capital 
and surplus of the institution; the aggregate amount of covered transactions with all affiliates is limited to 20% of the 
institution’s capital and surplus).  In addition, a savings and loan holding company may not lend to any affiliate engaged 
in activities not permissible for a savings and loan holding company or acquire the securities of most affiliates.  The 
OCC has the discretion to treat subsidiaries of savings institutions as affiliates on a case-by-case basis.

The Dodd-Frank Act also states that an insured depository institution may not “purchase an asset from, or sell an asset 
to” a bank insider (or its related interests) unless (i) the transaction is conducted on market terms between the parties, 
and (ii) if the proposed transaction represents more than 10% of the capital stock and surplus of the insured institution, 
it has been approved in advance by a majority of the institution’s non-interested directors.

Certain transactions with directors, officers, or controlling persons are also subject to conflict of interest regulations.  
These conflict of interest regulations and other statutes also impose restrictions on loans to such persons and their 
related interests.  Among other things, such loans must be made on terms substantially the same as for loans to 
unaffiliated individuals and must not create an abnormal risk of repayment or other unfavorable features for the Bank.

Federal Home Loan Bank System  
The Bank is a member of the FHLB of Des Moines, one of 11 regional FHLBs that administer the home financing credit 
function of savings associations that is subject to supervision and regulation by the Federal Housing Finance Agency.  
All advances from the FHLB are required to be fully secured by sufficient collateral as determined by the FHLB.  In 
addition, all long-term advances must be used for residential home financing.

As members of the FHLB System, the Bank is required to purchase and maintain activity-based capital stock in the 
FHLB in the amount specified by the applicable Federal Home Loan Bank's capital plan. At September 30, 2018, the 
Bank had in the aggregate $23.4 million in FHLB stock, which was in compliance with the Federal Home Loan Bank of 
Des Moines' requirement.  For the fiscal year ended September 30, 2018, dividends paid by the FHLB to the Bank 
totaled $1.1 million.  

Under federal law, the FHLBs are required to provide funds for the resolution of troubled savings associations and to 
contribute  to  low-  and  moderately-priced  housing  programs  through  direct  loans  or  interest  subsidies  on  advances 
targeted for community investment and low- and moderate-income housing projects.  These contributions have adversely 
affected the level of FHLB dividends paid and could continue to do so in the future. These contributions could also have 
an adverse effect on the value of FHLB stock in the future.  A reduction in value of the Bank’s FHLB stock may result 
in a corresponding reduction in the Bank’s capital.  In addition, the federal agency that regulates the FHLBs has required 
each FHLB to register its stock with the SEC, which has increased the costs of each FHLB and may have other effects 
that are not possible to predict at this time.

47

 
 
 
FDIC Deposit Classification Guidance

The FDIC has published industry guidance (the “Guidance”) in the form of Frequently Asked Questions with respect to 
the categorization of deposit liabilities as "brokered" deposits.  As of September 30, 2018, the Bank categorized $2.21 
billion, or 49.9% of its deposit liabilities, as brokered deposits.

Due to the Bank’s status as a "well-capitalized" institution under the Basel III Capital Rules, and further with respect 
to the Bank’s financial condition in general, the Company does not at this time anticipate that the Guidance will have 
a material adverse impact on the Company’s liquidity, statements of financial condition or results of operations going 
forward. However, should the Bank ever fail to be well-capitalized in the future as a result of not meeting the well-
capitalized requirements or the imposition of an individual minimum capital requirement or a similar formal requirement, 
then, notwithstanding that the Bank has capital in excess of the well-capitalized minimum requirements, the Bank would 
be prohibited, absent waiver from the FDIC, from utilizing brokered deposits (i.e., no insured depository institution that 
is deemed to be less than “well-capitalized” may accept, renew or roll over brokered deposits absent a waiver from the 
FDIC).  In such event, unless the Bank were to receive a suitable waiver from the FDIC, such a result could produce 
material adverse consequences for the Bank with respect to liquidity and could also have material adverse effects on 
the Company’s financial condition and results of operations.  Further, and in general, depending on the Bank’s condition 
in the future, the FDIC could increase the surcharge on our brokered deposits up to 30 basis points. The Company 
intends to monitor any future clarifications, rulings and interpretations, including whether institutions would be expected 
by the FDIC to amend prior call reports.  If we are required to amend previous call reports with respect to our level of 
brokered deposits, which the Company does not expect, or we are ever required to pay higher surcharge assessments 
with respect to these deposits, such payments could be material and therefore could have a material adverse effect 
on our financial condition and results of operations.

Holding Company Supervision & Regulation

We are a registered unitary savings and loan holding company, and as such we are subject to Federal Reserve examination, 
supervision, and certain reporting requirements.  In addition, the Federal Reserve has enforcement authority over us 
and any of our non-savings institution subsidiaries.  Among other things, this authority permits the Federal Reserve to 
restrict or prohibit activities that are determined to be a serious risk to the financial safety, soundness or stability of a 
subsidiary savings association.

The  Federal  Reserve  has  responsibility  for  the  primary  supervision  and  regulation  of  all  savings  and  loan  holding 
companies, including the Company.  In connection with its assumption of responsibility for the ongoing examination, 
supervision and regulation of savings and loan holding companies, the Federal Reserve has published an interim final 
rule (“Regulation LL”).  Related to this authority, on November 7, 2014, the Federal Reserve issued a list identifying 
the supervisory guidance documents issued by it prior to July 21, 2011 that are now applicable to savings and loan 
holding companies such as the Company, which list is periodically updated.  The Federal Reserve stated that, among 
other things, this list was part of its initiative to establish a savings and loan holding company supervisory program 
similar in nature to its “long-established supervisory program for bank holding companies.”

Restrictions Applicable to All Savings and Loan Holding Companies

Federal law prohibits a savings and loan holding company, including us, directly or indirectly, from acquiring:

•  control (as defined under the HOLA) of another savings institution (or a holding company parent) without prior 

Federal Reserve approval;

• 

through merger, consolidation or purchase of assets another savings institution or a holding company thereof, 
or acquiring all or substantially all of the assets of such institution (or a holding company) without prior Federal 
Reserve approval; or

•  control of any depository institution not insured by the FDIC (except through a merger with and into the holding 

company’s savings institution subsidiary that is approved by the Federal Reserve).

48

 
 
 
 
 
A savings and loan holding company may not acquire as a separate subsidiary an FDIC-insured institution that has a 
principal office outside of the state where the principal office of its subsidiary institution is located, except:

• 

in the case of certain emergency acquisitions approved by the FDIC;

• 

• 

if such holding company controlled a savings institution subsidiary that operated a home or branch office in 
such additional state as of March 5, 1987; or

if the laws of the state in which the savings institution to be acquired is located specifically authorize a savings 
institution chartered by that state to be acquired by a savings institution chartered by the state where the 
acquiring savings institution or savings and loan holding company is located, or by a holding company that 
controls such a state-chartered association.

The HOLA also prohibits a savings and loan holding company (directly or indirectly, or through one or more subsidiaries) 
from acquiring or retaining, with certain exceptions, more than 5% of the voting shares of a non subsidiary savings 
association, a non-subsidiary holding company or a non-subsidiary company engaged in activities other than those 
permitted by the HOLA.  In evaluating applications by holding companies to acquire savings associations, the Federal 
Reserve must consider the financial and managerial resources and future prospects of the company and institution 
involved, the effect of the acquisition on the risk to the DIF, the convenience and needs of the community and competitive 
factors.

Failure to Meet QTL Test

If a banking subsidiary of a savings and loan holding company fails to meet the QTL test (as discussed in “Federal 
Deposit Insurance and Other Regulatory Requirements—Qualified Thrift Lender Test” above), the holding company must 
register with the Federal Reserve as a bank holding company within one year of the savings institution’s failure to comply.

Activities Restrictions
Prior to the Dodd-Frank Act, savings and loan holding companies were generally permitted to engage in a wider array of 
activities than those permissible for their bank holding company counterparts and could have concentrations in real 
estate lending that are not typical for bank holding companies.  Section 606 of the Dodd-Frank Act amended the HOLA 
and requires that covered savings and loan holding companies (e.g., those that are not exempt from activities restrictions 
under the HOLA) that intend to engage in activities that are permissible only for a financial holding company under 
Section 4(k) of the BHCA do so only if the covered company meets all of the criteria to qualify as a financial holding 
company, and complies with all of the requirements applicable to a financial holding company as if the covered savings 
and loan holding company was a bank holding company.  Savings and loan holding companies engaging in Section 4(k) 
activities permissible for bank holding companies need to comply with notice and filing requirements of the Federal 
Reserve.

If the Federal Reserve believes that an activity of a savings and loan holding company or a non-bank subsidiary constitutes 
a serious risk to the financial safety, soundness or stability of a subsidiary savings association and is inconsistent with 
the principles of sound banking, the purposes of the HOLA or other applicable statutes, the Federal Reserve may require 
the savings and loan holding company to terminate the activity or divest control of the non-banking subsidiary.  This 
obligation is established in Section 10(g)(5) of the HOLA and bank holding companies are subject to equivalent obligations 
under the BHCA and the Federal Reserve’s Regulation Y.

Source of Strength and Capital Requirements

The Dodd-Frank Act requires all companies, including savings and loan holding companies, that directly or indirectly 
control an insured depository institution to serve as a source of financial and managerial strength to its subsidiary 
savings associations; to date, however, specific regulations implementing this requirement have not been published.  
Moreover, pursuant to the Dodd-Frank Act, savings and loan holding companies are generally subject to the same capital 
and activity requirements as those applicable to bank holding companies.

New rules promulgated by the Federal Reserve related to capital requirements that were required by the Dodd-Frank 
Act have also become effective. For a summary of the applicable changes, see “Risk Factors-Risks Related to Our 
Industry and Business.”

49

 
 
 
 
 
 
 
Examination

The  Federal  Reserve  has  stated  that  it  intends,  to  the  greatest  extent  possible,  taking  into  account  any  unique 
characteristics of savings and loan holding companies and the requirements of the HOLA, to assess the condition, 
performance and activities of savings and loan holding companies on a consolidated basis in a manner that is consistent 
with the Federal Reserve’s established risk-based approach regarding bank holding company supervision.  As with bank 
holding companies, the Federal Reserve’s objective is to ensure that a savings and loan holding company and its non-
depository subsidiaries are effectively supervised and can serve as a source of strength for, and do not threaten the 
soundness of, its subsidiary depository institution(s).

In accordance with its goal to assess the condition, performance and activities of savings and loan holding companies 
on a consolidated basis in a manner that is consistent with the Federal Reserve’s established risk-based approach 
regarding bank holding company supervision, the Federal Reserve announced in 2013 that it will use the “RFI/C(D)” 
rating system (commonly referred to as “RFI”) to assign indicative ratings to such companies.  On December 9, 2016, 
the Federal Reserve issued a proposal to fully apply its existing rating system for bank holding companies to savings 
and loan holding companies on a fully implemented basis (the "Ratings Proposal"). If adopted as proposed, indicative 
ratings would no longer be used to evaluate the Company.

In late 2013, the Federal Reserve announced that, with respect to savings and loan holding companies with less than 
$10 billion in assets (like the Company), such companies’ inspection frequency and scope requirements will be the 
same as those for bank holding companies of the same asset size.  The FRB is responsible for determining whether 
or not a savings and loan holding company is “complex” as determined by certain factors enumerated by the Federal 
Reserve.  According to the Federal Reserve, with respect to institutions with less than $10 billion in assets (such as 
the Company), the determination of whether a holding company is "complex" versus "noncomplex" is made at least 
annually, on a case-by-case basis, taking into account and weighing a number of considerations, such as: the size and 
structure  of  the  holding  company;  the  extent  of  intercompany  transactions  between  insured  depository  institution 
subsidiaries and the holding company or uninsured subsidiaries of the holding company; the nature and scale of any 
non-bank activities, including whether the activities are subject to review by another regulator and the extent to which 
the  holding  company  is  conducting  Gramm-Leach-Bliley  authorized  activities  (e.g.,  insurance,  securities,  merchant 
banking); whether risk management processes for the holding company are consolidated; and whether the holding 
company  has  material  debt  outstanding  to  the  public.  The  Federal  Reserve  has  advised  savings  and  loan  holding 
companies with less than $10 billion in assets (like the Company) to refer to this supervisory guidance until the Ratings 
Proposal is finalized.  As of the date of this filing, the FRB has not advised the Company that it is "complex".

 Change of Control

The federal banking laws require that appropriate regulatory approvals must be obtained before an individual or company 
may take actions to “control” a bank or savings association.  The definition of control found in the HOLA is similar to 
that found in the BHCA for bank holding companies.  Both statutes apply a similar three-prong test for determining 
when a company controls a bank or savings association.  Specifically, a company has control over either a bank or 
savings association if the company:

(1) 
vote 25% or more of the voting securities of a company;

directly or indirectly or acting in concert with one or more persons, owns, controls or has the power to 

(2) 
functions in respect of any company, including a trustee under a trust) of the board; or

controls in any manner the election of a majority of the directors (or any individual who performs similar 

(3) 

directly or indirectly exercises a controlling influence over the management or policies of the bank.

Regulation LL implements the HOLA to govern the operations of savings and loan holding companies. Regulation LL 
includes a specific definition of “control” similar to the statutory definition, with certain additional provisions, including 
those related to a determination as to when a company or natural person acquires control of a savings association or 
savings and loan holding company under the HOLA or the Change in Bank Control Act (“CBCA”).  In light of the similarity 
between the statutes governing bank holding companies and savings and loan holding companies, the Federal Reserve 
uses its established rules and processes with respect to control determinations under the HOLA and the CBCA to 
ensure consistency between equivalent statutes administered by the same agency.

50

 
 
 
 
The  Federal  Reserve  stated  in  connection  with  its  issuance  of  Regulation  LL  that  it  will  review  investments  and 
relationships with savings and loan holding companies by companies using the current practices and policies applicable 
to bank holding companies to the extent possible.  Overall, the indicia of control used by the Federal Reserve under 
the BHCA to determine whether a company has a controlling influence over the management or policies of a banking 
organization  (which,  for  Federal  Reserve  purposes,  includes  savings  associations  and  savings  and  loan  holding 
companies) are similar to the control factors found in prior OTS regulations.  

Moreover, unlike the prior OTS control rules, the Federal Reserve does not have a separate application process for 
rebutting control under the BHCA and Regulation LL does not include such a process.  Given that Federal Reserve 
practice is to consider potential control relationships for all investors in connection with applications submitted under 
the BHCA, the Federal Reserve will review potential control relationships for all investors in connection with applications 
submitted to the Federal Reserve under Section 10(e) or 10(o) of the HOLA.  The Federal Reserve may obtain a series 
of passivity commitments from investors seeking to purchase in excess of 5% of the issued and outstanding common 
stock of savings and loan holding companies and bank holding companies.

Management

On August 9, 2017, the Federal Reserve published proposed guidance related to supervisory expectations for boards 
of  directors,  including  boards  of  directors  of  savings  and  loan  holding  companies.    The  proposal  seeks  to  clarify 
supervisory expectations of boards and distinguish the roles held by senior management to allow boards to focus on 
fulfilling their core responsibilities.  The comment period closed on February 15, 2018, and, as of the date of this Annual 
Report on Form 10-K, no final rule has yet been published.

Federal and State Taxation

Federal and State Taxation  
Meta  and  its  subsidiaries  file  a  consolidated  federal  income  tax  return  and  various  consolidated  state  income  tax 
returns.  Additionally, Meta or its subsidiaries file separate company income tax returns in states where required.  All 
returns are filed on a fiscal year basis using the accrual method of accounting.  We monitor relevant tax authorities 
and change our estimate of accrued income tax due to changes in income or franchise tax laws and their interpretation 
by the courts and regulatory authorities.  In addition to the regular income tax, corporations, including savings banks 
such as the Bank, generally are subject to a minimum tax.  An alternative minimum tax is imposed at a minimum tax 
rate of 20% on alternative minimum taxable income, which is the sum of a corporation’s regular taxable income (with 
certain adjustments) and tax preference items, less any available exemption.  The alternative minimum tax is imposed 
to the extent it exceeds the corporation’s regular income tax and net operating losses can offset no more than 90% of 
alternative minimum taxable income. Under the Tax Cuts and Jobs Act (the "Tax Act"), the alternative minimum tax will 
not be imposed for tax years beginning on or after January 1, 2018.

To the extent earnings appropriated to a savings bank’s bad debt reserves and deducted for federal income tax purposes 
exceed the allowable amount of such reserves computed under the experience method and to the extent of the bank’s 
supplemental  reserves  for  losses  on  loans  and  leases  (“Excess”),  such  Excess  may  not,  without  adverse  tax 
consequences, be utilized for the payment of cash dividends or other distributions to a stockholder (including distributions 
on  redemption,  dissolution  or  liquidation)  or  for  any  other  purpose  (except  to  absorb  bad  debt  losses).   As  of 
September 30, 2018, the Bank’s Excess for tax purposes totaled approximately $6.7 million.

Competition
The Company competes with a wide range of regional and national banks located in our market areas as well as non-
bank commercial finance and factoring companies on a nationwide basis.

The Company’s Community Banking operation faces strong competition, both in originating real estate and other loans 
and in attracting deposits.  Competition in originating real estate loans comes primarily from commercial banks, savings 
banks, credit unions, captive finance companies, insurance companies and mortgage bankers making loans secured 
by real estate located in the Company’s market area.  Commercial banks and credit unions provide vigorous competition 
in consumer lending.  The Company competes for real estate and other loans principally on the basis of the quality of 
services it provides to borrowers, interest rates and loan fees it charges, and the types of loans it originates.

51

 
 
 
 
The Company’s Community Banking operation attracts deposits through its Retail Banking offices, primarily from the 
communities in which those Retail Banking offices are located; therefore, competition for those deposits is principally 
from other commercial banks, savings banks, credit unions and brokerage offices located in the same communities.  
The Company competes for these deposits by offering a variety of deposit accounts at competitive rates, convenient 
business hours and convenient branch locations with interbranch deposit and withdrawal privileges at each branch 
location.

The Company’s MPS division serves customers nationally and also faces strong competition from large commercial 
banks and specialty providers of electronic payments processing and servicing, including prepaid, debit and credit card 
issuers, Automated Clearing House (“ACH”) processors and ATM network sponsors.  Many of these national players 
are aggressive competitors, leveraging relationships and economies of scale.

It is also expected that the Bank will continue to experience strong competition for its AFS/IBEX division with respect 
to financing insurance premiums and for its Refund Advantage, EPS, and SCS businesses with respect to tax return 
processing services.

Employees
At September 30, 2018, the Company and its subsidiaries had a total of 1,219 full-time equivalent employees, an 
increase of 392 employees, or 47%, from September 30, 2017.  The Company’s employees are not represented by any 
collective bargaining group.  Management considers its employee relations to be good.

Available Information
The Company’s website address is www.metafinancialgroup.com.  The Company makes available, through a link with 
the SEC’s EDGAR database, free of charge, its annual report on Form 10-K, quarterly reports on Form 10-Q, current 
reports on Form 8-K, amendments to those reports filed or furnished pursuant to Section 13(a) or 15(d) of the Exchange 
Act, and statements of ownership on Forms 3, 4, and 5.  Investors are encouraged to access these reports and other 
information about our business on our website.  The information found on the Company’s website is not incorporated 
by reference in this or any other report the Company files or furnishes to the SEC.  We also will provide copies of our 
Annual  Report  on  Form  10-K,  free  of  charge,  upon  written  request  to  Brittany  Kelley  Elsasser,  Director  of  Investor 
Relations, at the Company’s address.  Also posted on our website, among other things, are the charters of our committees 
of the Board of Directors, as well as the Company's and the Bank's Codes of Ethics.

Item 1A.  Risk Factors

We are subject to various risks, including those described below that, individually or in the aggregate, could cause our 
actual results to differ materially from expected or historical results.  Our business could be harmed, perhaps materially, 
by any of these risks, as well as other risks that we have not identified, whether due to such risks not presently being 
known to us, because we do not currently believe such risks to be material, or otherwise.  The trading price of our 
common stock could decline due to any of these risks, and you may lose all or part of your investment.  The risks 
discussed below also include forward-looking statements, and actual results and events may differ substantially from 
those discussed or highlighted in these forward-looking statements.  In assessing these risks, you should also refer 
to the other information contained in this annual report on Form 10-K, including the Company’s financial statements 
and related notes.  Before making an investment decision with respect to any of our securities, you should carefully 
consider the following risks and uncertainties described below and elsewhere in this annual report on Form 10-K.  See 
also “Forward-Looking Statements.”

52

 
 
 
Risks Related to Our Industry and Business

Our growth has been robust, and failure to generate sufficient capital to support anticipated growth could cause us 
difficulty in maintaining regulatory capital compliance and adversely affect our earnings and prospects.

We  have  continued  to  experience  considerable  growth  recently,  having  increased  our  assets  from  $5.23  billion  at 
September 30, 2017 to $5.84 billion at September 30, 2018.  This increase was primarily the result of the Crestmark 
Acquisition, as well as continued loan and lease growth.  Asset growth and diversification of our lending business, 
primarily driven by the Crestmark Acquisition, has required and, if continued as expected, will continue to generate a 
need  for  higher  levels  of  capital  which  management  believes  may  not  be  met  through  earnings  retention  alone. 
Additionally, our asset mix has materially changed since September 30, 2017 and is expected to continue to change, 
as we expand and diversify our financial product offerings in the market, especially in our commercial lending and 
financing business and in our tax-related financial solutions divisions. These lending activities carry risk weights far in 
excess of traditional one- to four- family loans, and as a result it will be more difficult to maintain regulatory capital 
compliance. 

There  can  be  no  assurance  that  we  will  be  able  to  access  sources  of  capital,  private  or  public,  to  satisfy  capital 
requirements in the future.  Failure to remain well-capitalized, or to attain potentially even higher levels of capitalization 
that may be required in the future under regulatory initiatives mandated by Congress, our regulatory agencies, or under 
the Basel accords, could adversely affect the Company’s earnings and prospects.

We may have difficulty continuing to grow, and even if we do grow, our growth may strain our resources and limit our 
ability to expand our operations successfully.

As described above, we have experienced significant growth in our assets, including in connection with the Crestmark 
Acquisition and as a result of organic growth; this is also the case with the level of our deposits, which have continued 
to grow.  Our future profitability will depend in part on our continued ability to grow our business, including through 
acquisitions and other strategic transactions.  Our growth will also depend on our ability to successfully integrate the 
operations of acquired businesses, including as a result of the Crestmark Acquisition. See also “Acquisitions could 
disrupt our business and may not be successful.” We may not, however, be able to sustain our historical growth rate 
or be able to grow at all. In addition, we believe that our future success will depend on competitive factors and on the 
ability of our senior management to continue to maintain a robust system of internal controls and procedures and 
manage a growing number of customer relationships.  See “--The Company operates in an extremely competitive market, 
and the Company’s business will suffer if it is unable to compete effectively.” We may not be able to implement changes 
or improvements to these internal controls and procedures in an efficient or timely manner and may discover deficiencies 
in existing systems and controls.  Consequently, continued growth, if achieved, may place a strain on our operational 
infrastructure, which could have a material adverse effect on our financial condition and results of operations.

We incur significant costs and demands upon management and accounting and finance resources as a result of complying 
with the laws and regulations affecting public companies; if we fail to maintain proper and effective internal controls, 
our ability to produce accurate and timely financial statements could be impaired, which could harm our operating results, 
our ability to operate our business and our reputation.

As a SEC reporting company, we are required to, among other things, maintain a system of effective internal control 
over  financial  reporting,  which  requires  annual  management  and  independent  registered  public  accounting  firm 
assessments  of  the  effectiveness  of  our  internal  controls.  Ensuring  that  we  have  adequate  internal  financial  and 
accounting controls and procedures in place so that we can produce accurate financial statements on a timely basis 
is a costly and time-consuming effort that needs to be re-evaluated frequently. We have historically dedicated a significant 
amount of time and resources to implement our internal financial and accounting controls and procedures. Substantial 
work may continue to be required to further implement, document, assess, test, and, if necessary, remediate our system 
of internal controls. We may also need to retain additional finance and accounting personnel in the future.

53

 
 
 
 
If our internal control over financial reporting is not effective, we may be unable to issue our financial statements in a 
timely manner, we may be unable to obtain the required audit or review of our financial statements by our independent 
registered public accounting firm in a timely manner, or we may otherwise be unable to comply with the periodic reporting 
requirements of the SEC. Additionally, our common stock listing on the NASDAQ Global Select Market could be suspended 
or terminated and our stock price could materially suffer. In addition, we or members of our management team could 
be subject to investigation and sanction by the SEC or other regulatory authorities and to claims by stockholders, which 
could impose significant additional costs on us and divert our management's attention. See also "Item 9A. Controls 
and Procedures-Management’s Annual Report on Internal Control over Financial Reporting" for inherent limitations in a 
control system.

As a savings and loan holding company, we are required to serve as a “source of strength” for the Bank.

Federal banking law codifies a requirement that savings and loan holding companies (like the Company) act as a financial 
“source of strength” for its FDIC-insured depository institution subsidiaries (like the Bank).  The term “source of financial 
strength” is defined in the relevant statute as the ability of a company to provide financial assistance to such insured 
depository institution in the event of the financial distress of such insured depository institution.  The statute permits 
the OCC, as the Bank’s primary federal regulator, to request reports from the Company to assess its ability to serve as 
a source of strength and to enforce compliance with these statutory requirements.  To date, no regulations have been 
proposed in connection with this statutory requirement, although it is widely assumed that the Federal Reserve would 
enforce its prior guidance regarding this doctrine as applied to bank holding companies when applying the rule to savings 
and loan holding companies like the Company.

Given the power provided to the federal banking agencies in this provision, it is possible that we could be required to 
serve as a source of strength for the Bank when we might not otherwise voluntarily choose to do so.  Specifically, the 
imposition of such financial requirements might require us to raise additional capital to support the Bank at a time 
when it is not otherwise prudent for us to do so; for example, such raise could be on terms that are not favorable or 
typical in the existing market.  If we were unable to raise necessary capital, we could become subject to negative or 
burdensome regulatory conditions that could negatively impact our growth. Further, any capital provided by us to the 
Bank would be subordinate to others with interest in the Bank, including the Bank's depositors. In addition, in the event 
of the bankruptcy of the Company at a time when it had a commitment to one of the Bank’s regulators to maintain the 
capital of the Bank, the regulators’ claims against the Company may be entitled to priority status over other obligations.

Our loan portfolio has grown substantially, and our underwriting practices may not prevent future losses in our loan 
portfolio.

Our loan portfolio has grown substantially over the last several years, primarily due to the Crestmark Acquisition and 
organic growth in loan originations.  Our underwriting practices are designed to mitigate risk by adhering to specific 
loan and financing parameters.  Components of our underwriting program include, where appropriate, an analysis of 
the borrower and their creditworthiness, a financial statement review, a business plan review, and, if applicable, cash 
flow  projections  and  a  valuation  of  collateral.  Other  lending  programs,  particularly  in  the  Bank's  divisions,  rely  on 
management experience and quantitative data. We may incur losses in our loan portfolio, especially the portion acquired 
in the Crestmark Acquisition for which integration efforts continue, if our underwriting practices or criteria fail to adequately 
identify, price, and mitigate credit risks.  It is also possible that losses will exceed the amounts the Bank has set aside 
for loss reserves and result in reduced interest income and increased provision for loan losses, which could have an 
adverse effect on our financial condition and results of operations. Deterioration in our loan portfolio could also cause 
a decrease in our capital, which would make it more difficult to maintain regulatory capital compliance.

54

 
Our loan portfolio includes loans with a higher risk of loss.

The Company originates commercial loans and related financing products, commercial mortgage loans, consumer loans, 
agricultural real estate loans, agricultural loans, and residential mortgage loans.  Commercial, commercial mortgage, 
consumer, agricultural real estate, and agricultural loans may expose the Bank to greater credit risk than loans secured 
by residential real estate because the collateral securing these loans may not be sold as easily as residential real 
estate.  These loans also have greater credit risk than residential real estate, including for the following reasons:

•  Commercial Loans and Related Financing Products.  Repayment is dependent upon the successful operation 
of the borrower’s business.  Moreover, due to the composition of borrowers under these loans within our portfolio 
(small- to medium-sized businesses), this portfolio may be more susceptible to even mild or moderate economic 
declines than a portfolio of loans with larger commercial borrowers.

•  Commercial Mortgage Loans.  Repayment is dependent upon income being generated in amounts sufficient to 

cover operating expenses and debt service.

•  Consumer Loans.  Consumer loans (such as personal lines of credit) are collateralized, if at all, with assets 

that may not provide an adequate source of payment of the loan due to depreciation, damage, or loss.

•  Agricultural Loans.  Repayment is dependent upon the successful operation of the business, which is greatly 
dependent  on  many  things  outside  the  control  of  either  the  Bank  or  the  borrowers.   These  factors  include 
weather, commodity prices, and interest rates, among others.

•  Commercial Insurance Premium Finance Loans. Repayment is dependent upon the successful operations of 
the business. The risk is mitigated, however, because the loan is secured by the unamortized portion of the 
underlying insurance policy.

•  Student Loans.  Repayment is dependent upon the obligor’s fulfillment of its contractual payment obligations, 

which is greatly dependent on factors outside the control of the Bank.

•  Taxpayer Advance Loans. Repayment is dependent upon an income tax refund being approved and paid by the 

Internal Revenue Service or a state tax authority.

If our actual loan and lease losses exceed our allowance for loan and lease losses, our net income will decrease.

We make various assumptions and judgments about the collectability of our loan and lease portfolio, including the 
creditworthiness of our borrowers and the value of the real estate and other assets serving as collateral for the repayment 
of our loans and leases.  Despite our underwriting and monitoring practices, our loan and lease customers may not 
repay their loans and leases according to their terms, and the collateral securing the payment of these loans and leases 
may be insufficient to pay any remaining loan and lease balance.  We may experience significant loan and lease losses, 
which could have a material adverse effect on our operating results.  Because we must use assumptions regarding 
individual loans and leases and the economy, the current allowance for loan and lease losses may not be sufficient to 
cover actual loan and lease losses, and increases in the allowance may be necessary. We may need to significantly 
increase our provision for losses on loans and leases if one or more of our larger loans and leases or credit relationships 
becomes impaired or if we continue to expand our commercial real estate and commercial lending businesses or enter 
new lines of lending.  In addition, federal and state regulators periodically review our allowance for loan and lease losses 
and may require us to increase our provision for loan and lease losses or recognize loan charge-offs.  Material additions 
to our allowance would materially decrease our net income.  We cannot provide any assurance that our monitoring 
procedures and policies will reduce certain lending risks or that our allowance for loan and lease losses will be adequate 
to cover actual losses. Nonpayment of loans and leases related to the Bank’s and its divisions’ businesses may have 
a materially adverse effect on our overall financial condition and results of operation, as well as the value of our common 
stock. 

Further, a new method of determining loan and lease loss allowances, expected to be implemented in fiscal year 
2020, is under analysis and could impact future profitability.

55

Economic and market conditions could adversely affect our industry and regulatory costs.

Our success depends, to a certain extent, upon local economic and political conditions as well as governmental monetary 
policies.  Conditions such as inflation, recession, unemployment, changes in interest rates, money supply and other 
factors beyond our control may adversely affect asset quality, deposit levels, products, and loan and lease demand 
and, therefore, our earnings.

Flat or declining national economic growth and reduced availability of commercial credit could negatively impact the 
credit performance of commercial and consumer credit in general. Under such conditions, the broader U.S. economy 
could experience increased commercial and consumer credit contraction, a lack of customer confidence, increased 
market volatility, and widespread reduction in general business activity.  Such adverse changes in the economy may 
also have a negative effect on the ability of our commercial and consumer borrowers to make timely repayments of 
their loans and leases, which would have an adverse impact to our earnings.

The resulting economic pressure from any or all of these events on consumers and businesses and the lack of confidence 
in the financial markets could adversely affect our business, financial condition, results of operations, and stock price.  
A worsening of these economic conditions would likely exacerbate the adverse effects of difficult market conditions on 
us and others in the financial institutions industry.

In particular, as a result of credit and liquidity challenges faced by the broader economy, our industry and business lines 
could come under new or increased supervision regulation.  Although the November 2016 federal election has, to some 
degree, curtailed an expansion of our regulatory obligations (see "--We operate in a highly regulated environment, and 
changes  in  laws  and  regulations  to  which  we  are  subject  may  adversely  affect  our  results  of  operations."  below), 
compliance with existing and additional regulations in a distressed market would likely increase our costs, limit our 
ability to pursue new business opportunities, and curtail the businesses in which we operate.

Because we have a significant amount of real estate loans, declines in real estate values could adversely affect the 
value of property used as collateral. Customer demand for loans secured by real estate may also decrease due to 
weaker economic conditions, an increase in unemployment, a decrease in real estate values, or an increase in interest 
rates.

In addition, the demand for commercial lending and other forms of commercial financing could weaken due to national 
economic conditions that cause business growth and credit needs to retract, which could diminish or delay our realization 
of the anticipated benefits of the Crestmark Acquisition since the Crestmark division is focused on commercial lending 
and financing.  Further, weakened demand could adversely affect the specialty lending operations of our Crestmark 
division that are focused on certain industries or its factoring services because, if Crestmark is unable to collect on 
loans, leases or purchased receivables, Crestmark and the Bank will sustain losses, which could be material.  See also 
“-Our loan portfolio includes loans with a higher risk of loss.” 

The  process  we  use  to  estimate  losses  inherent  in  our  credit  exposure  requires  difficult,  subjective  and  complex 
judgments, including forecasts of economic conditions, and determinations as to whether economic conditions might 
impair  the  ability  of  our  borrowers  to  repay  their  loans  and  leases.   The  level  of  uncertainty  concerning  economic 
conditions may adversely affect the accuracy of our estimates which may, in turn, impact the reliability of our underwriting 
processes. See also “--If the Company’s actual loan and leases losses exceed the Company’s allowance for loan and 
lease losses, the Company’s net income will decrease.”

The value of the portfolio of investment securities that we hold, which portfolio constitutes a large percentage of our 
assets, may also be adversely affected by adverse market conditions.

If we experience financial setbacks or regulatory action in the future, we may be required to pay significantly higher FDIC 
insurance premiums than we currently pay due, in part, to our significant level of brokered deposits or we could be 
curtailed or prohibited from accepting some or all such brokered deposits.  See Part I, Item 1 “Business - Regulation.”

56

 
We operate in a highly regulated environment, and changes in laws and regulations to which we are subject may adversely 
affect our results of operations.

The  Company  and  the  Bank  operate  in  a  highly  regulated  environment  and  we  are  subject  to  extensive  regulation, 
supervision, and examination by the OCC and the Federal Reserve.  In addition, the Bank is subject to regulation by 
the FDIC and, to a lesser degree, the Bureau.  See Part I, Item 1 “Business - Regulation” herein.  Applicable laws and 
regulations may change, and the enforcement of existing laws and regulations may vary when actions are evaluated by 
these regulators. Any such changes could adversely affect our business.  Regulatory authorities have extensive discretion 
in connection with their supervisory and enforcement activities, including, but not limited, to the imposition of restrictions 
on the operation of an institution, the classification of assets by the institution, and the adequacy of an institution’s 
allowance for loan and lease losses.  Any change in such regulation and oversight, whether in the form of restrictions 
on activities, regulatory policy, regulations or legislation, could have a material impact on our operations.

For example, on February 3, 2017, President Trump signed Executive Order 13772, specifying new core principles for 
regulating  the  U.S.  financial  system.  Among  other  things,  the  President  directed  the  Secretary  of  the  Treasury,  in 
consultation with federal regulatory agencies, to review existing laws and regulations and report on the extent to which 
they were consistent with the core principles. Beginning in February 2017, Congress passed, and the President signed, 
more than a dozen resolutions under the Congressional Review Act, repealing various federal regulations, including 
regulations adopted by the Bureau. Moreover, in May 2018, Congress passed, and President Trump signed, the Regulatory 
Relief Act, which includes a variety of provisions intended to ease the cost of compliance and its related burdens for 
insured depository institutions.  Additionally, proposals to modify existing regulations in light of the new core principles 
are under consideration by various federal regulatory agencies, including the Bureau. There can be no assurance that 
any such legislation will be enacted, or that changes in existing regulations will be adopted to implement the new core 
principles.

As  a  result,  the  effect  of  financial  services  legislation  and  regulations  remains  uncertain.  The  implementation, 
amendment, or repeal of federal financial services laws or regulations may limit the Bank and its divisions’ business 
opportunities, impose additional costs on the Company and the Bank, impact the Company’s and the Bank’s revenues 
or the value of their assets, or otherwise adversely affect the Company or the Bank and its divisions’ businesses.

Changes to the Small Business Administration’s rules, regulations, and loan products could adversely impact the Bank.

The Crestmark division solicits commercial customers that want to utilize the U.S. Small Business Administration’s 
commercial lending programs to establish or expand their existing businesses.  By their nature, these loans typically 
fall outside the Bank’s commercial underwriting criteria, either because they are in the “start-up” phase or because 
their business plan or business metrics pose challenges that the Bank has traditionally believed to be outside its risk 
parameters.  The economic support provided by the SBA, however, positively affects underwriting scoring, allowing such 
loans to be originated by the Bank.

SBA loans do not provide participating banks with blanket guaranties; typically, only a portion of such loans (usually 
about 75%) are guaranteed. The process to file for the guaranteed funds can be complicated and payments can be 
significantly delayed; moreover, to the extent the SBA were to review the underlying loan package and raise any issues 
in connection with the Bank’s documentation of such loans, it could decline the guaranty or require additional paperwork 
to support the lending decision, which may be costly to prepare.  Further, payment on the guaranty may only be claimed 
after the Bank liquidates the collateral and seeks payment from any loan guarantors.  As such, there may be a significant 
period of time between loan default and realization on the SBA guarantee. See also “--The Crestmark Division generates 
numerous government-backed loans funded by the Bank, any of which could be negatively impacted by a variety of 
factors.”

While  such  loans  are  backed  by  the  full  faith  and  credit  of  the  U.S.  government,  these  programs  are  subject  to 
Congressional appropriation and could be materially modified either by Congress or by the SBA in connection with its 
rule-writing authority. To the extent such modifications negatively affect participation or demand in the market for such 
loans in the future, the Bank could be negatively impacted.

57

The OCC and Federal Reserve are our primary banking regulators, and we may not be able to comply with applicable 
banking regulations to their satisfaction.

Our primary regulators have broad discretionary powers to enforce banking laws and regulations and may seek to take 
informal or formal supervisory action if they deem such actions are necessary or required.  If imposed in the future, 
corrective steps could result in additional regulatory requirements, operational restrictions, a consent order, enhanced 
supervision and/or civil money penalties.  If imposed, additional resources, both economic and in terms of personnel, 
would likely need to be dedicated by the Company and the Bank and such regulatory actions could have a material 
adverse effect on us.

Regulatory capital requirements have increased.

Under the Basel III Capital Rules, minimum requirements have increased for both the quantity and quality of capital 
held by banking organizations.  The Basel III Capital Rules include a new minimum ratio of CET1 Capital to risk-weighted 
assets of 4.5% and a capital conservation buffer of 1.8750% for 2018, increasing by 0.0625% per year to 2.5% of risk-
weighted assets for 2019 and later years.  The rules also impose a minimum ratio of tier 1 capital to risk-weighted 
assets  of  6%  and  include  a  minimum  leverage  ratio  (tier  1  capital  to  average  total  assets)  of  4%  for  all  banking 
organizations.    The  rules  emphasize  CET1  Capital  and  implement  strict  eligibility  criteria  for  regulatory  capital 
instruments.  The minimum total capital ratio remains at 8%, but the general PCA framework has been changed to 
incorporate  these  increased  minimum  requirements.    The  Basel  III  Capital  Rules  phase-in  period  for  smaller,  less 
complex banking organizations, like us and the Bank, began in January 2015.  The phase-in has already increased 
capital requirements for the Company and the Bank, which will be subject to further increasing capital requirements 
until the phase-in is complete. While the recently passed Regulatory Relief Act requires that federal banking regulators 
establish a simplified leverage capital framework for smaller banks, the increased regulatory capital requirements could 
affect our and the Bank's future growth, and if we or the Bank fail to meet such requirements, including of the Basel 
III Capital Rules (including the application of well-capitalized levels in connection with such rules), we and the Bank 
would be subject to adverse regulatory action by our regulators, which action could have a material adverse effect on 
us, the Bank, and our shareholders.

We have a concentration of our assets in mortgage-backed securities and municipal securities.

As of September 30, 2018, approximately 6.4% of our assets were invested in MBS.  Our mortgage-backed and related 
securities  portfolio  consists  primarily  of  securities  issued  by  U.S.  government  instrumentalities,  including  those  of 
Fannie Mae and Freddie Mac which are in conservatorship.  The Fannie Mae and Freddie Mac certificates are modified 
pass-through MBS that represent undivided interests in underlying pools of fixed-rate, or certain types of adjustable-
rate,  predominantly  single-family  and,  to  a  lesser  extent,  multi-family  residential  mortgages  issued  by  these  U.S. 
government instrumentalities.  

MBS are subject to credit risk and the risk that a fluctuating interest rate environment, along with other risks such as 
the geographic distribution of the underlying mortgage loans, may alter the prepayment rate of such mortgage loans 
and affect both the prepayment speed and value of such securities.

As of September 30, 2018, approximately 21.9% of the Bank’s assets were invested in municipal securities.  Municipal 
securities remain subject to the risk that a fluctuating interest rate environment may alter the value of the securities.

The full impact of the Dodd-Frank Act is still unknown.

Hundreds of new federal regulations, studies and reports were required under the Dodd-Frank Act.  A significant number 
of them have been finished, but some, including the executive compensation rule, still need to be finalized.  Based on 
the provisions of the Dodd-Frank Act that have already been implemented as well as anticipated regulations, it is likely 
that banks and thrifts as well as their holding companies will continue to be subject to regulation and compliance 
obligations that expose us to higher costs as well as noncompliance risk and related regulatory consequences.  Given 
that required regulations under the Dodd-Frank Act have not yet been adopted, there can be no assurance as to the 
specific provisions of any such of future regulations or their impact on us or our business, including whether any such 
future regulations will impose greater restrictions on our business, which could adversely impact our business and 
results of operations.

58

 
 
 
 
The Bureau has reshaped certain consumer financial laws through rulemaking and enforcement of prohibitions against 
unfair, deceptive or abusive practices, and such actions have directly impacted the business operations of depository 
institutions offering consumer financial products or services, including the Bank, and may continue to do so in the future.

The Bureau has broad rulemaking authority to administer and carry out the purposes and objectives of “federal consumer 
financial laws, and to prevent evasions thereof” with respect to all financial institutions that offer financial products 
and services to consumers.  The Bureau is also authorized to prescribe rules, applicable to any covered person or 
service provider, identifying and prohibiting acts or practices that are “unfair, deceptive, or abusive” in connection with 
any transaction with a consumer for a consumer financial product or service, or the offering of a consumer financial 
product or service (“UDAAP authority”).  We cannot predict the impact the Bureau’s future actions will have on the 
banking industry broadly or the Company and the Bank specifically.  Notwithstanding that insured depository institutions 
with assets of $10 billion or less (such as the Bank) will continue to be supervised and examined by their primary 
federal regulators, the full reach and impact of the Bureau’s broad rulemaking powers and UDAAP authority on the 
operations of financial institutions offering consumer financial products or services are currently unknown. See “Business 
Regulation - Bank Supervision and Regulation” which is included in Item 1 of this Annual Report on Form 10-K.

A less than “Satisfactory” CRA rating could have a negative effect on the OCC’s review of certain banking applications 
submitted by the Bank.

Under the CRA, the Bank is evaluated periodically by the OCC, its primary federal banking regulator, to determine if it 
is meeting its continuing and affirmative obligation consistent with its safe and sound operation to help meet the credit 
needs of its entire community, including low- and moderate-income neighborhoods.  In the Bank’s most recent CRA 
examination dated January 3, 2017, the Bank received an overall rating of “Satisfactory.”  If the Bank were to receive 
a future CRA rating of less than “Satisfactory,” the CRA requires the OCC to take such rating into account in considering 
an application for any of the following:  (i) the establishment of a domestic branch; (ii) the relocation of its main office 
or of a branch; (iii) the merger or consolidation with or acquisition of assets or assumption of liabilities of an insured 
depository institution; or (iv) the conversion of the Bank to a national charter. Based upon the NB Election Proposed 
Rule, CRA ratings will also be considered in determining whether a federal savings bank may to elect treatment as a 
national bank, although such rule has not yet been finalized as of the date of this Annual Report on Form 10-K and 
could be revised to materially differ from the proposed rule.

Actions taken by the Federal Reserve in connection with national monetary policy could have a material adverse effect 
on us.

The Federal Reserve is tasked with monitoring domestic economic conditions and national monetary and credit supply.  
To carry out these responsibilities, the Federal Reserve Board uses numerous monetary tools, including open market 
operations  in  U.S.  government  securities,  adjustments  of  the  discount  rate,  and  changes  in  reserve  requirements 
against bank deposits. Each of these measures is used in combination in an attempt to positively affect economic 
conditions in the United States. These actions also directly affect the interest rates charged by U.S. insured depository 
institutions and have a direct and immediate impact on savings and loan holding companies like us. Any future Federal 
Reserve actions or policies may have a material adverse effect on us, including with regard to the interest rates we will 
be able to charge.

Changes in interest rates could adversely affect our results of operations and financial condition.

Our earnings depend substantially on our interest rate spread, which is the difference between (i) the rates we earn on 
loans, securities, and other earning assets, and (ii) the interest rates we pay on deposits and other borrowings.  These 
rates are highly sensitive to many factors beyond our control, including general economic conditions and the policies 
of various governmental and regulatory authorities. As market interest rates rise, we experience competitive pressures 
to  increase  the  rates  we  pay  on  deposits,  especially  at  our  community  bank,  which  may  decrease  our  net  interest 
income.  Conversely, if interest rates fall, yields on loans and investments may fall.  The Bank monitors its interest rate 
risk exposure; however, the Bank can provide no assurance that its efforts will appropriately protect the Bank in the 
future from interest rate risk exposure.  For additional information, see Part II, Item 7A, “Quantitative and Qualitative 
Disclosures About Market Risk.”

59

Legal challenges to our, or the Bank’s, operations could have a significant material adverse effect on us.

From time to time, we, the Bank or our other subsidiaries are subject to legal proceedings and claims in the ordinary 
course of business. An adverse resolution in litigation, including litigation or other actions brought by our shareholders, 
customers or another third party, such as a state attorney general, could result in substantial damages or otherwise 
negatively impact our business, reputation and financial condition. See also Part I, Item 3, "Legal Proceedings."

We are subject to certain operational risks, including, but not limited to, data processing system failures, errors, breaches 
and customer or employee fraud.

There have been a number of publicized cases involving errors, fraud, or other misconduct by employees of financial 
services firms in recent years.  Misconduct by our employees could include hiding unauthorized activities from us, 
improper or unauthorized activities on behalf of our customers, or improper use of confidential information.  Employee 
fraud, errors, and employee and customer misconduct could subject us to financial losses or regulatory sanctions and 
significantly  harm  our  reputation.   It  is  not  always  possible  to  prevent  employee  errors  and  misconduct,  and  the 
precautions we take to prevent and detect this activity may not be effective in all cases.  Employee errors could also 
subject us to civil claims for negligence.

Although we maintain a system of internal controls and procedures designed to reduce the risk of loss from employee 
or customer fraud or misconduct and employee errors, and although we maintain insurance coverage to mitigate losses 
that may be attributable to operational risks, including data processing system failures and errors and customer or 
employee fraud, these internal controls may fail to prevent or detect such an occurrence, or such an occurrence and 
related losses may not be insured or exceed applicable insurance limits.

In addition, there have been a number of cases where financial institutions have been the victim of fraud related to 
unauthorized wire and automated clearinghouse transactions.  The facts and circumstances of each case vary but 
generally involve criminals posing as customers (i.e., stealing bank customers’ identities) to transfer funds out of the 
institution quickly in an effort to place the funds beyond recovery prior to detection.  Although we have policies and 
procedures in place to verify the authenticity of our customers and prevent identity theft, we can provide no assurances 
that these policies and procedures will prevent all fraudulent transfers.  In addition, our computer systems could be 
infiltrated by hackers or other intruders.  We can provide no assurances that the safeguards we have in place or may 
implement in the future will prevent all unauthorized infiltrations or breaches.  Identity theft, successful unauthorized 
intrusions, and similar unauthorized conduct could result in reputational damage and financial losses to the Company.  

Changes in technology could be costly.

The banking industry is undergoing technological innovation at a fast pace.  To keep up with our competition, we need 
to stay abreast of innovations and evaluate those technologies that will enable us to compete on a cost-effective basis.  
This is especially true with respect to our MPS division.  The cost of such technology, including personnel, has been 
high in both absolute and relative terms and additional funds continue to be used to enhance existing management 
information systems.  There can be no assurance, given the fast pace of change and innovation, that our technology, 
either purchased or developed internally, will meet our needs, in a timely, cost-effective manner.  During the course of 
implementing new technology into our or the Bank’s operations, we may experience system interruptions and failures. 
In addition, there can be no assurances that we will recognize, in a timely manner or at all, the benefits that we may 
expect as a result of our implementing new technology into our operations. Moreover, in connection with our integration 
of the Crestmark division into the broader operations of the Bank, we may experience significant, one-time or recurring 
technology-related costs relating to the integration of systems used by the Crestmark division into the Bank’s existing 
systems.  See also “-Acquisitions could disrupt our business and may not be successful.”

60

 
 
 
 
We are dependent upon relationships with various third parties with respect to the operations of the Bank and its divisions, 
and our relationships with such third parties, some of which are material to us, including changes in such relationships, 
could adversely affect our business.

The Bank has entered into numerous contracts with third parties with respect to the operations of its business.  In 
some instances, the third parties provide services to the Bank and its divisions; in other instances, the Bank and its 
divisions provide products and services to such third parties.  The Bank has also started offering consumer credit 
products to the national consumer credit market that are brokered or arranged by third parties. See "Risks Related to 
Marketing Program Agreements." If any such agreements are not renewed by the third party, if such agreements are 
renewed on terms less favorable to the Bank, or if such agreements are found to be illegal or in need of material 
restructuring to comply with applicable law or regulation, such actions could have a material adverse impact on the 
Bank, its divisions and, ultimately, the Company.  For example, in July 2017, the Bank announced that it would not be 
providing interest-free Refund Advance loans for H&R Block tax preparation customers during the 2018 tax season. 
The Company’s relationship with H&R Block represented approximately $12.0 million in net earnings during fiscal year 
2017. Given the loss of this relationship, the Company recognized a total impairment charge of $10.2 million, which 
was expensed during the 2017 fiscal fourth quarter.  

In addition, if any of our counterparties is unable to meet its obligations to us for any reason (including but not limited 
to bankruptcy, computer or other technological interruptions or failures, personnel loss, negative regulatory actions, or 
acts of God), we may need to seek alternative service providers, or discontinue certain products or programs in their 
entirety.  We have experienced, and expect to continue to experience, situations where we have been held directly or 
indirectly responsible, or were otherwise subject to liability, for actions of our third party vendors undertaken on behalf 
of the Bank or for the inability of our vendors to perform services for our customers on a timely basis or at all.  Any 
such responsibility or liability in the future may have a material adverse effect on our business, including the operations 
of the Bank and its divisions, and financial results.

To the extent any agreement with a service provider is terminated, we may not be able to secure alternate service 
providers, and, even if we do, the terms with alternate providers may not be as favorable as those currently in place.  
In addition, were we to lose any of our significant third-party providers, it could cause a material disruption in our ability 
to service our customers, which also could have an adverse material impact on the Bank, its divisions and, ultimately, 
the Company.  Moreover, significant disruptions in our ability to provide services could negatively affect the perception 
of our business, which could result in a loss of confidence and other adverse effects on our business.

Further, our agreements with third-party vendors could come under scrutiny by our regulators.  If a regulator should 
raise an issue with, or object to, any term or provision in such an agreement or any action taken by such third party vis-
à-vis the Bank’s operations or customers, this could result in a material adverse effect to the Company including, but 
not limited to, the imposition of fines and/or penalties and the termination of such agreement. Moreover, if our regulators 
examine our third party service providers and find questionable or illegal acts or practices, our regulators could require 
us to restructure or terminate our agreements with such providers.

We operate in an extremely competitive market, and our business will suffer if we are unable to compete effectively.

We  encounter  significant  competition  in  all  of  our  market  areas  from  other  commercial  banks,  savings  and  loan 
associations, credit unions, mortgage banking firms, consumer finance companies, securities brokerage firms, insurance 
companies, money market mutual funds and other financial intermediaries.  Many of our competitors have substantially 
greater resources and lending limits and may offer services that we do not or cannot provide.  Our profitability depends 
upon our continued ability to compete successfully in our market areas. The Bank's divisions operate on a national 
scale against competitors with substantially greater resources.  The success of the Bank's divisions depends upon 
our, the Bank’s and the divisions' ability to compete in their various business markets.

Several banking institutions have adopted business strategies that are similar to ours, particularly with respect to the 
MPS division. As a consequence, we have encountered competition in this area and anticipate that we will continue to 
do so in the future. This competition may increase our costs, reduce our revenues or revenue growth, or make it difficult 
for us to compete effectively in obtaining additional customer relationships. With respect to the Crestmark division, we 
are also subject to additional competitive market factors. See “Risks Related to the Bank’s Divisions” for additional 
risks related to the Crestmark division.

61

 
The Bank relies on brokered deposits to assist in funding its loan and other financing products; accordingly, any change 
in the Bank’s ability to gather brokered deposits may adversely impact the Bank.

A substantial portion of our deposit liabilities are classified as brokered deposits, and failure to maintain the Bank's 
status as a "well-capitalized" institution could have an adverse effect on us, and our ability to fund our operations.

Based on published FDIC guidance, as of September 30, 2018, the Bank classified $2.21 billion, or 49.9%, of its 
deposit liabilities as brokered deposits. Due to the Bank’s current status as a “well-capitalized” institution under the 
FDIC’s prompt corrective action regulations, management believes that this categorization of a segment of its deposits 
does not pose a risk to the Bank. However, should the Bank ever fail to be well-capitalized in the future as a result of 
not meeting the well-capitalized requirements or the imposition of an individual minimum capital requirement or similar 
formal requirement, then, the Bank would be prohibited, absent waiver from the FDIC, from utilizing brokered deposits 
(i.e., no insured depository institution that is deemed to be less than “well-capitalized” may accept, renew or rollover 
brokered deposits absent a waiver from the FDIC).  In such event, unless the Bank were to receive a suitable waiver 
from the FDIC, such a result could produce material adverse consequences for the Bank with respect to liquidity and 
could also have material adverse effects on our financial condition and results of operations.  Further, and in general, 
depending on the Bank’s condition in the future, the FDIC could increase the surcharge on our brokered deposits up to 
30 basis points. For the year ended September 30, 2018, we estimate that the additional surcharge attributable to the 
Bank’s brokered deposits was approximately $0.5 million, after tax.  If we are required to amend previous call reports 
with respect to our level of brokered deposits or we are ever required to pay higher surcharge assessments with respect 
to these deposits, such payments could be material and therefore could have a material adverse effect on our financial 
condition and results of operations.

Our reputation and business could be damaged by negative publicity.

Reputational risk, including as a result of negative publicity, is inherent in our business.  Negative publicity can result 
from  actual  or  alleged  conduct  in  a  number  of  areas,  including  legal  and  regulatory  compliance,  lending  practices, 
corporate governance, litigation, inadequate protection of customer data, illegal or unauthorized acts taken by third 
parties that supply products or services to the Company or the Bank, and ethical behavior of our employees.  Damage 
to our reputation could adversely impact our ability to attract new, and maintain existing, loan and deposit customers, 
employees and business relationships, and, particularly with respect to our MPS division, could result in the imposition 
of new regulatory requirements, operational restrictions, enhanced supervision and/or civil money penalties.  Such 
damage could also adversely affect our ability to raise additional capital.  Any such damage to our reputation could 
have a material adverse effect on our financial condition and results of operations.

We derive a significant percentage of our deposits, total assets and income from deposit accounts that we generate 
through MPS’ customer relationships, of which four are particularly significant to our operations.

We derive a significant percentage of our deposits, total assets and income from deposit accounts we generate through 
program manager relationships between third parties and MPS.  Deposits related to our top four program managers 
(each, a significant program manager) totaled $1.38 billion at September 30, 2018.  We provide oversight and auditing 
of such third-party relationships and all such relationships must meet all internal and regulatory requirements.  We may 
exit these relationships if such requirements are not met or if required to do so by our regulators.  We perform liquidity 
reporting and planning daily and identify and monitor contingent sources of liquidity, such as national CDs, fed fund 
lines or public fund CDs.  If one of these significant program manager relationships were to be terminated, it could 
materially reduce our deposits, assets and income.  Similarly, if a significant program manager was not replaced, we 
may be required to seek higher-rate funding sources as compared to the existing program manager, and interest expense 
might increase.

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The student loan portfolio purchases present risks to the Bank.

The Bank purchased two separate student loan portfolios; the first in fiscal year 2017 and the second at the beginning 
of fiscal year 2018. The first portfolio included seasoned loans that were taken by medical school students who enrolled 
in non-U.S. medical schools and the second included more traditional loans made to higher education students. The 
servicing of these loans is done through a third-party. When the portfolios were purchased, they were insured by ReliaMax 
Surety Company ("RSC"); however, the South Dakota Division of Insurance placed RSC into liquidation in June 2018. 
As a result of the liquidation proceedings, the Bank's purchased student loan portfolios are no longer insured. Due to 
the  cancellation  of  the  insurance  coverage  with  respect  to  the  purchased  student  loan  portfolios,  we  adjusted  the 
allowance for loan and lease losses attributable to the purchased student loan portfolios to $2.8 million at September 
30, 2018, and we expect to recognize additional ongoing provision expense on the purchased student loan portfolios 
until recovery of unearned premiums is collected.  We cannot provide any assurances as to whether or to what extent 
we  will  be  able  to  recover  all  or  any  portion  of  unearned  premiums  relating  to  the  Bank's  purchased  student  loan 
portfolios, whether as a result of the RSC liquidation plan, the New York Property/Casualty Insurance Security Fund, or 
otherwise.  If our recovery of unearned premiums is less than expected (including if we do not recover any such amounts 
at all), we may recognize loan losses in the future in excess of our estimates, which may adversely affect our realized 
pre-tax yields on the Bank's purchased student loan portfolios and may otherwise have a material adverse impact on 
our financial condition and results of operations.

A data security breach involving us, the Bank or any of our business vendors, marketers, or partners could expose us to 
liability and protracted and costly litigation, and could adversely affect our reputation and operating revenues.

In  connection  with  our  businesses,  we  collect  and  retain  significant  volumes  of  personally  identifiable  information, 
including social security numbers of our customers and other personally identifiable information of our customers and 
employees. Our vendors, marketers, or partners may experience security breaches involving the receipt, transmission, 
and  storage  of  confidential  customer  and  other  personally  identifiable  information;  alternatively,  we  may  directly 
experience such a security breach. Such security breaches could include account takeovers, unavailability of service, 
computer viruses, or other malicious code, cyberattacks, or other events.  These threats may arise from human error, 
fraud or malice on the part of employees or third parties or from accidental technological failure. If one or more of these 
events occurs, it could result in the disclosure of confidential customer information, damage to our reputation with our 
customers and the market, additional costs (such as costs for repairing systems or adding new personnel or protection 
technologies), regulatory penalties, and financial losses for both us and our clients and customers. Such events could 
also cause interruptions or malfunctions in our operations, as well as the operations of our clients, customers, or other 
third parties with which we engage in business. Risks and exposures related to cybersecurity attacks are expected to 
remain high for the foreseeable future due to the rapidly evolving nature and sophistication of these threats and also 
due  to  the  expanding  use  of  technology-based  products  and  services  by  us  and  our  customers.  There  can  be  no 
assurance that we will not suffer losses related to a security breach in the future, and any such losses may be material.

The continued occurrence of high-profile data breaches provides evidence of the serious threats faced by financial 
institutions globally with respect to information security. Our customers and employees, and those of our tax preparation 
and loan marketing partners, expect that we and our partners will adequately protect their personal information, and 
the regulatory environment surrounding information security and privacy is increasingly demanding.  Improper access 
to or use of our or the tax preparation partners' or loan marketing partners' systems or databases could result in the 
theft, publication, deletion or modification of confidential customer and other information, any of which could have a 
material adverse effect on us and our operations. In addition, a data security breach at the tax preparation or loan 
marketing partners could result in significant reputational harm to us and cause the use and acceptance of our tax-
related products and loan marketing-related products and services to decline, either of which could have an adverse 
impact on our operating revenues and future growth prospects.

In March 2015, federal regulators issued two related statements regarding cybersecurity. One statement indicates that 
financial institutions should design multiple layers of security controls to establish lines of defense and to ensure that 
their risk management processes also address the risk posed by compromised customer credentials, including security 
measures to reliably authenticate customers accessing internet-based services of the financial institution. The other 
statement indicates that a financial institution’s management is expected to maintain sufficient business continuity 
planning processes to ensure the rapid recovery, resumption, and maintenance of the institution’s operations after a 
cyber-attack involving destructive malware. A financial institution is also expected to develop appropriate processes to 
enable recovery of data and business operations and address rebuilding network capabilities and restoring data if the 
institution or its critical service providers fall victim to this type of cyber-attack. If the Bank or its divisions fail to observe 
this regulatory guidance, the Bank could be subject to various regulatory sanctions, including financial penalties.

63

Acquisitions could disrupt our business and may not be successful.

As part of our general growth strategy, we have expanded our business in part through acquisitions.  Since December 
2014, we have completed the acquisition of substantially all of the commercial loan portfolio and related assets of 
AFS/IBEX Financial Services, Inc., and completed the acquisition of the assets of Fort Knox Financial Services Corporation 
and  its  subsidiary,  Tax  Products  Services  LLC,  in  September  2015.  In  addition,  we  completed  the  acquisition  of 
substantially all the assets and certain liabilities of EPS Financial in November 2016 and completed the acquisition of 
substantially all of the assets and specified liabilities of SCS in December 2016. More recently, as discussed above, 
we completed the Crestmark Acquisition on August 1, 2018.

In addition to the transactions noted above, we may engage in additional acquisitions in the future that we believe 
provide  a  strategic  or  geographic  fit  with  our  business.  We  cannot  predict  if  or  when  we  may  enter  into  any  such 
acquisition, or the nature or terms of any such acquisition. To the extent that we grow through acquisitions, we cannot 
assure that we will be able to adequately and profitably manage this growth or that such acquired businesses will be 
integrated  into  our  existing  businesses  as  efficiently  or  in  a  timely  manner  as  we  may  anticipate.  Acquiring  other 
businesses will generally involve risks commonly associated with acquisitions, including:

• 

increased capital needs;

• 

increased and new regulatory and compliance requirements;

• 

implementation or remediation of controls, procedures and policies with respect to the acquired 
business;

•  diversion of management time and focus from operation of our then-existing business to acquisition-

integration challenges;

•  coordination of product, sales, marketing and program and systems management functions;

• 

transition of the acquired business’s users and customers onto our systems;

• 

retention of employees from the acquired business;

• 

integration of employees from the acquired business into our organization;

• 

integration of the acquired business’s accounting, information management, human resources and other 
administrative systems and operations with ours;

•  potential liability for activities of the acquired business prior to the acquisition, including violations of 

law, commercial disputes and tax and other known and unknown liabilities; 

•  potential increased litigation or other claims in connection with the acquired business, including claims 

brought by regulators, terminated employees, customers, former stockholders, vendors, or other third 
parties; and

•  potential goodwill impairment.

64

 
 
If we are unable to successfully integrate an acquired business or technology, or otherwise address these difficulties 
and challenges or other problems encountered in connection with an acquisition, we might not realize the anticipated 
benefits of that acquisition, we might incur unanticipated liabilities or we might otherwise suffer harm to our business 
generally, which could have a material adverse effect on our business, prospects, financial condition and results of 
operations. Unanticipated costs, delays, regulatory review and examination, or other operational or financial problems 
related to integrating the acquired business with our company may result in the diversion of our management's attention 
from other business issues and opportunities. To integrate acquired businesses, we must implement our technology 
and compliance systems in the acquired operations and integrate and manage the personnel of the acquired operations. 
We also must effectively integrate the different cultures of acquired business organizations into our own in a way that 
aligns various interests and may need to enter new markets in which we have no or limited experience and where 
competitors in such markets have stronger market positions. Failures or difficulties in integrating the operations of the 
businesses that we acquire, including their personnel, technology, compliance programs, financial systems, distribution 
and general business operations and procedures, marketing, promotion and other relationships, may affect our ability 
to  grow  and  may  result  in  us  incurring  asset  impairment  or  restructuring  charges.  Furthermore,  acquisitions  and 
investments are often speculative in nature and the actual benefits we derive from them could be lower or take longer 
to materialize than we expect.

To the extent we pay the consideration for any future acquisitions or investments in cash, any such payment would 
reduce the amount of cash available to us for other business purposes. Future acquisitions or investments could also 
result in dilutive issuances of our equity securities or the incurrence of debt, contingent liabilities, amortization expenses, 
or impairment charges against goodwill on our balance sheet, any of which could harm our financial condition and 
negatively impact our stockholders.

For more information regarding risks related to the Crestmark Acquisition, see “Risks Related to the Bank’s 
Divisions.”

An impairment charge of goodwill or other intangibles could have a material adverse impact on our financial condition 
and results of operations.

Because we have recently experienced significant growth, in part through acquisitions, goodwill and intangible assets 
are included within our consolidated assets. Our goodwill and intangible assets were $374.0 million as of September 30, 
2018.  Under accounting principles generally accepted in the United States, or GAAP, we are required to test the carrying 
value of goodwill and intangible assets at least annually or sooner if events occur that indicate impairment could exist. 
These events or circumstances could include a significant change in the business climate, including sustained decline 
in a reporting unit’s fair value, legal and regulatory factors, operating performance indicators, competition and other 
factors. GAAP requires us to assign and then test goodwill at the reporting unit level. If over a sustained period of time 
we experience a decrease in our stock price and market capitalization, which may serve as an estimate of the fair value 
of our reporting unit, this may be an indication of impairment. If the fair value of our reporting unit is less than its net 
book value, we may be required to record goodwill impairment charges in the future. In addition, if the revenue and cash 
flows generated from any of our other intangible assets is not sufficient to support its net book value, we may be 
required to record an impairment charge. For example, in the fiscal 2017 fourth quarter, we recognized a $10.2 million 
intangible impairment charge related to the non-renewal of the H&R Block relationship. The amount of any impairment 
charge could be significant and could have a material adverse impact on our financial condition and results of operations 
for the period in which the charge is taken.

65

 
 
 
New lines of business or new products and services may subject us to additional risks.

From time to time, we may implement new lines of business or offer new financial products or services within existing 
lines  of  business.   Substantial  risks  and  uncertainties  are  associated  with  developing  and  marketing  new  lines  of 
business or new products or services, particularly in instances where the markets are not fully developed, and we may 
be required to invest significant time and management and capital resources in connection with such new lines of 
business or new products or services.  Initial timetables for the introduction and development of new lines of business 
or new products or services may not be achieved. In addition, price and profitability targets for new lines of business 
or new products or services may not prove feasible, as we, the Bank or any of the Bank's divisions may need to price 
products and services on less advantageous terms than anticipated to retain or attract clients.  External factors, such 
as  regulatory  reception,  compliance  with  regulations  and  guidance,  competitive  alternatives,  and  shifting  market 
preferences, may also impact the successful implementation of a new line of business or a new product or service.  
Furthermore, any new line of business or new product or service may be expensive to implement and could also have 
a significant impact on the effectiveness of our system of internal controls.  Failure to successfully manage these risks 
in the development and implementation of new lines of business or new products or services could reduce our revenues 
and potentially generate losses.

The Bank owns or is seeking a number of patents, trademarks and other forms of intellectual property with respect to 
the  operation  of  its  business  and  the  protection  of  such  intellectual  property  may  in  the  future  require  material 
expenditures.

Our divisions, through the Bank, seek protection for various forms of intellectual property from time to time.  No assurance 
can be given that such protection will be granted.  In addition, given the competitive market environment of its business, 
the Bank must be vigilant in ensuring that its patents and other intellectual property are protected and not exploited 
by unlicensed third parties.

The Bank must also protect itself and defend against intellectual property challenges initiated by third parties making 
various claims against it.  With respect to these claims, regardless of whether we are pursuing our claims against 
perceived infringers or defending our intellectual property from third parties asserting various claims of infringement, 
it is possible that significant personnel time and monetary resources could be used to pursue or defend such claims.

Intellectual property risks extend to foreign countries whose protections of such property are not as extensive as those 
in the United States.  As such, the Bank may need to spend additional sums to ensure that its intellectual property 
protections  are  maximized  globally.   Moreover,  should  there  be  a  material,  improper  use  of  the  Bank’s  intellectual 
property, this could have an adverse impact on our divisions' operations and the Bank.

The OCC’s new “fintech” charter could present a market risk to the Company generally and the MPS division specifically.

The OCC announced on July 31, 2018 that it would begin to accept and evaluate charters for entities that wanted to 
conduct certain components of a banking business pursuant to a federal charter, known as a “special purpose national 
bank” (“SPNB”) charter.  Intended to promote economic opportunity and spur financial innovation, SPNBs may engage 
in any of the following activities: paying checks, lending money or taking deposits.  In order to obtain an SPNB charter, 
applicants will have to consider capital, liquidity, and financial inclusion in their application materials.  Initially, these 
entities will be subject to heightened OCC supervision. The Superintendent of the State of New York’s Department of 
Financial Services has filed suit against the OCC in connection with the availability of such charter option, alleging, 
among  other  points,  that  SPNBs  are  unconstitutional  and  will  harm  consumers.    The  Conference  of  State  Bank 
Supervisors has also filed a similar suit against the OCC.

As of the date of this filing, the OCC has not announced approval of any applications for an SPNB charter, although it 
has publicly stated that applications have been filed.  If any such applications are granted, recipients of an SPNB charter 
may enter the U.S. payments market in which the Bank operates, which could have a material adverse effect on the 
Bank and the Payments division.

66

 
 
Existing insurance policies may not adequately protect the Company and its subsidiaries.

Fidelity, business interruption, cybersecurity, and property insurance policies are in place with respect to the operations 
of the Company.  Should any event triggering such policies occur, however, it is possible that our policies would not fully 
reimburse us for the losses we could sustain due to deductible limits, policy limits, coverage limits, or other factors. 
We generally renew our insurance policies on an annual basis. If the cost of coverage becomes too high, we may need 
to reduce our policy limits, increase the deductibles or agree to certain exclusions from our coverage in order to reduce 
the premiums to an acceptable amount.

The loss of key members of our senior management team or key employees in the Bank's divisions, or our inability to 
attract and retain qualified personnel, could adversely affect our business.

We believe that our success depends largely on the efforts and abilities of our senior executive management team.  
Their experience and industry contacts significantly benefit us. Our future success also depends in large part on our 
ability to attract, retain and motivate key management and operating personnel. On October 30, 2018, we announced 
that J. Tyler Haahr had stepped down as Chief Executive Officer and that Brad Hanson, President of the Company and 
the Bank, would assume the additional role of Chief Executive Officer.  This, and any other management transition in 
the future, may create uncertainty and involve a diversion of resources and management attention, be disruptive to our 
daily  operations  or  impact  public  or  market  perception,  any  of  which  could  negatively  impact  our  ability  to  operate 
effectively or execute our strategies and result in a material adverse impact on our business, financial condition, results 
of operations or cash flows.

Additionally, as we continue to develop and expand our operations, we may require personnel with different skills and 
experiences, with a sound understanding of our business and the industries in which we operate.  The competition for 
qualified personnel in the financial services industry is intense, and the loss of any of our key personnel or an inability 
to continue to attract, retain, and motivate key personnel could adversely affect our business.

If  we  foreclose  on  and  take  ownership  of  real  estate  collateral  property,  we  may  be  subject  to  the  increased  costs 
associated with the ownership of real property, resulting in reduced revenues.

We may have to foreclose on collateral property to protect our investment and may thereafter own and operate such 
property.  In such case, we would be exposed to the risks inherent in the ownership of real estate.  The amount that 
we, as a mortgagee, may realize after a default is dependent upon factors outside of our control, including, but not 
limited to:  (i) general or local economic conditions; (ii) neighborhood values; (iii) interest rates; (iv) real estate tax rates; 
(v) operating expenses of the mortgaged properties; (vi) supply of and demand for rental units or properties; (vii) ability 
to obtain and maintain adequate occupancy of the properties; (viii) zoning laws; (ix) governmental rules, regulations 
and fiscal policies; and (x) acts of God.  

Additionally,  hazardous  substances  may  be  discovered  on  such  foreclosed  real  estate.    In  this  event,  we  could  be 
required to remove the substances from and remediate the properties at our own cost and expense.  The cost of removal 
and environmental remediation could be substantial.  We may not have adequate remedies against the owners of the 
properties or other responsible parties and could find it difficult or impossible to sell the affected properties.

Expenditures associated with the ownership of real estate, principally real estate taxes and maintenance costs, may 
have a material adverse effect on our business, financial condition and operating results.  Therefore, the cost of operating 
a real property may exceed the rental income earned from such property, if any, and we may have to advance funds in 
order to protect our investment or may be required to dispose of the real property at a loss.  The foregoing expenditures 
and costs could adversely affect our ability to generate revenues, resulting in reduced levels of profitability.

Our agricultural loans are subject to factors beyond the Company’s control.

The agricultural industry is subject to commodity price fluctuations.  Extended periods of low commodity prices, higher 
input costs or poor weather conditions could result in reduced profit margins, reducing demand for goods and services 
provided  by  agriculture-related  businesses,  which,  in  turn,  could  affect  other  businesses  in  our  market  area.  Any 
combination of these factors could produce losses within our agricultural loan portfolios. 

67

 
 
 
 
 
Our framework for managing risks may not be effective in mitigating risk and loss to us.

We have established processes and procedures intended to identify, measure, monitor, report, and analyze the types 
of risk to which we are subject, including liquidity risk, credit risk, market risk, interest rate risk, operational risk, legal 
and compliance risk, and reputational risk, among others.  However, as with any risk management framework, there are 
inherent limitations to our risk management strategies, as there may exist, or develop in the future, risks that we have 
not appropriately anticipated or identified. Further, risk mitigation techniques and the judgments that accompany their 
application cannot anticipate every economic and financial outcome or the specific circumstances and timing of such 
outcomes, which may result in the Bank or any of its divisions incurring losses.

For example, the 2008 financial and credit crisis and resulting regulatory reform highlighted both the importance, and 
limitations of managing unanticipated risks.  If our risk management framework proves ineffective, we could suffer 
unexpected losses which could have a material adverse effect on our financial condition and results of operations.

Changes in accounting policies or accounting standards, or changes in how accounting standards are interpreted or 
applied, could materially affect how we report our financial results and condition.

Our accounting policies are fundamental to determining and understanding our financial results and condition.  Some 
of these policies require use of estimates and assumptions that may affect the value of our assets or liabilities and 
financial results.  Any changes in our accounting policies could materially affect our financial statements.  From time 
to  time,  the  Financial  Accounting  Standards  Board  (the  “FASB”)  and  the  SEC  change  the  financial  accounting  and 
reporting standards that govern the preparation of our financial statements.  In addition, those that set accounting 
standards and those that interpret the accounting standards (such as the FASB, the SEC, banking regulators, and our 
outside auditors) may change or even reverse their previous interpretations or positions on how these standards should 
be applied.  Changes in financial accounting and reporting standards and changes in current interpretations may be 
beyond our control, can be difficult to predict, and could materially affect how we report our financial results and condition.  
We  may  be  required  to  apply  a  new  or  revised  standard  retroactively  or  apply  an  existing  standard  differently  and 
retroactively, which may result in us being required to restate prior period financial statements, which restatements 
may reflect material changes. For example, the FASB issued a rule in 2016 requiring companies to estimate current 
expected credit losses. The rule, which is a major change for banking organizations, becomes effective for the Company 
on October 1, 2020. The new standard is likely to result in more timely recognition of credit losses than under the 
previous incurred loss model, and we are evaluating the extent to which the new rule will affect our results of operations.

Catastrophic events could occur and impact our operations or the operations of our vendors or other third parties with 
which we do business.

Catastrophic events (including those that are weather related, as well as those that are geopolitical related) could have 
an adverse impact on the Bank’s ability and the ability of our vendors and other third parties with which we do business, 
to provide necessary services to support the operation of the Bank and provide products and services to the Bank’s 
customers.    These  events,  which  are  beyond  our  control,  could  be  short-term  in  nature  or  longer  term,  lasting  for 
significant periods of time.  Although insurance coverage may provide some protection in light of such events, it cannot 
be determined whether insurance proceeds would adequately compensate the Bank for the losses it incurred as a 
result  of  such  events.  See  also  “--Existing  insurance  policies  may  not  adequately  protect  the  Company  and  its 
subsidiaries.”  Moreover, the damage caused by such events may not be directly compensable from insurance proceeds 
or otherwise, such as damage to our reputation as a result of such events.

68

 
 
Risks Related to the Bank's Divisions

The Bureau's Prepaid Accounts Rule impacts the Bank’s offering of prepaid cards.

As described above, the Bureau issued a final rule on October 5, 2016, which supplemented the existing regulatory 
framework pursuant to which prepaid products (both cards and other delivery methods, including codes) are offered 
and serviced. The Prepaid Accounts Rule brought prepaid products fully within Regulation E, which implements the 
federal Electronic Funds Transfer Act, and, for prepaid products that have a “credit” component, within Regulation Z, 
which implements the federal Truth in Lending Act. The Prepaid Accounts Rule created tailored provisions which (i) 
created a definition for a “prepaid account” in Regulation E, (ii) required certain disclosures to consumers before such 
consumer acquires a prepaid card account, (iii) extended Regulation E’s limited liability and error resolution provisions 
to certain registered prepaid accounts, (iv) regulated the provision of billing statements, and (v) extended Regulation 
Z’s credit card rules and disclosure requirements to prepaid accounts that provide overdraft services and other credit 
features (the Bank currently issues a card with an overdraft feature that is marketed by a third party program manager.) 
The Prepaid Accounts Rule also requires account issuers to post their publicly offered prepaid card program agreements 
on their own websites and make them available to consumers upon request and to provide copies of all publicly offered 
prepaid card program agreements to the Bureau. The Prepaid Accounts Rule became effective on October 1, 2017, 
although the general effective date for compliance has been extended by the Bureau to April 1, 2019. Compliance with 
the Prepaid Accounts Rule has resulted in additional costs which we expect to continue to grow.

Prepaid card issuers like the Bank are subject to heightened regulatory scrutiny based on AML and Bank Secrecy Act 
concerns.

There is a concern within the bank regulatory environment over the use of credit and, in particular, prepaid cards as a 
means by which to illegally launder and move money.  The U.S. Treasury’s Financial Crimes Enforcement Network issued 
rules  related  to  providers  of  “prepaid  access”  which  have  left  certain  issues  unresolved  related  to  its  regulatory 
requirements.  It is likely that any changes to the regulatory environment related to the offering of prepaid cards will 
increase the Bank’s compliance and operational costs.  Although the Bank will continue to work with its regulators to 
provide information about its operations as well as the state of the prepaid card industry, we believe such concerns in 
general will continue for the foreseeable future for the entire banking industry, with a continued emphasis on heightened 
compliance  expectations,  resulting  in  higher  compliance  costs.   See  Part  I,  Item  1“Business  Regulation  -  Bank 
Supervision and Regulation.”

Our tax refund-related business is concentrated in a limited number of partners, and our success will depend upon the
maintenance of those agreements.

If any of our relationships with the companies through which we offer tax refund-related products to consumers and 
commercial entities were to significantly decrease, such a decrease would likely have a significant adverse impact on 
our financial condition. For example, the Bank’s agreement with Jackson Hewitt Tax Service extends through the 2020 
tax season, but the loss of this relationship prior to such time for a contractual or other reason would have a materially 
adverse impact on the Bank’s results of operation.

69

 
Tax advance loans represent a significant credit risk, and if we are unable to collect a significant portion of the tax refund 
advances, it would materially negatively impact earnings.

There is a credit risk associated with a tax refund advance because the funds are disbursed to the customer prior to 
the  Company  receiving  the  customer’s  refund  from  the  Internal  Revenue  Service  (the  “IRS”).  Because  there  is  no 
recourse to the customer if the tax refund advance is not paid in full with the proceeds of the customer’s tax refund, 
we may not collect all of our payments related to the tax refund advances from the IRS and state revenue departments. 
Losses will generally occur on tax refund advances when we do not receive payment from the IRS or state revenue 
department due to a number of reasons, such as IRS revenue protection strategies including audits of returns, errors 
in the tax return, tax return fraud, and tax debts not previously disclosed to us during our underwriting process. Although 
our  underwriting  takes  these  factors  into  consideration  during  the  tax  refund  advance  approval  process,  if  the  IRS 
significantly  alters  its  revenue  protection  strategies  for  a  given  tax  season,  or  we  are  incorrect  in  our  underwriting 
assumptions, we could experience higher loan loss provisions above those projected. In addition, a consumer could 
exercise its rights and withdraw its ACH authorization provided in connection with a tax refund advance, meaning the 
Bank could no longer collect the payments related to the tax refund advances via a direct debit to the customer’s 
designated bank account, which could result in additional losses.  For the tax season refund advance activity incurred 
in fiscal 2018, the Bank recorded $21.3 million in net charge-offs related to tax refund advances through September 
30, 2018.

Our network of tax preparation partners is extensive, but it may be difficult to manage and retain such marketing partners 
because of competitive market forces.

As of the date of this filing, the Bank has a network of over 10,000 active EROs that utilize the Bank’s services, and 
it is expected that this number will increase for the 2018 tax season.  Although each ERO undergoes an analysis of 
its operations prior to marketing the Bank’s products, it is possible that certain EROs will facilitate or engage in tax-
related malfeasance or offer the Bank's products and services in a manner that does not comply with law or contractual 
representations, warranties, and covenants.  In addition, it is possible that EROs may choose to offer the tax-related 
products of other companies that provide products and services similar to the Bank’s for pricing or other competitive 
reasons.  Any of these events, were they to occur in the future, could result in material adverse consequences to us.

Agency,  technological,  or  human  error  could  lead  to  tax  refund  processing  delays,  which  could  adversely  affect  our 
reputation and operating revenues.

We and our tax preparation partners rely on the IRS, technology, and employees when processing and preparing tax 
refunds and tax-related products and services. Any delays during the processing or preparation period could result in 
reputational damage to us or to our tax preparation partners, which could reduce the use and acceptance of our cards 
and tax-related products and services, either of which could have a significant adverse impact on our operating revenues 
and future growth prospects. An IRS delay in processing tax returns in any given tax season could result in a smaller 
percentage of expected revenues flowing into our third fiscal quarter following such tax season.

Changes in laws and regulations, or our failure to comply with existing laws and regulations, applicable to our tax refund-
related services could have a material adverse effect on our business, prospects, results of operations and financial 
condition.

We derive a significant portion of our total operating revenues and earnings from tax refund processing and settlement 
services. The tax preparation industry is highly regulated under a variety of statutes and regulations, all of which are 
subject to change, which may impose significant costs, limitations or prohibitions on the way we conduct or expand our 
tax refund processing and related services. Any new requirements or rules, changes in such requirements or rules, new 
interpretations of existing requirements or rules, failure to follow requirements or rules, or future lawsuits or rulings 
could increase our compliance and other costs of doing business, require significant systems redevelopment, render 
our  products  or  services  less  profitable  or  obsolete  or  otherwise  have  a  material  adverse  effect  on  our  business, 
prospects, results of operations, and financial condition. In addition, changes in the U.S. tax laws as a result of pending 
tax  legislation  in  the  U.S.  Congress  or  otherwise  may  adversely  impact  our  tax  refund  processing  and  settlement 
business, and such damage could reduce customer demand for our strategic partner’s refund advance products, thereby 
reducing the volume of refund advance loans that we may offer.

70

Fraud and other illegal activity involving our tax preparation partners or products could lead to a regulatory investigation 
and reputational damage to us, reduce the use and acceptance of our cards and reload network, reduce the use of our 
services, and could adversely affect our financial position and results of operations.

Criminals are using increasingly sophisticated methods to engage in illegal activities involving prepaid cards, reload 
products, and tax refunds. Illegal activities involving such products and services include malicious social engineering 
schemes, where people are asked to provide a prepaid card or reload product in order to obtain a loan or purchase 
goods or services. Illegal activities may also include fraudulent payment or refund schemes and identity theft. We rely 
upon  third  party  tax  preparers  for  tax  preparation  and  other  services,  which  subjects  us  to  risks  related  to  the 
vulnerabilities of those third parties. Even a single significant instance of fraud could result in reputational damage to 
us, which could reduce the use and acceptance of our cards and other products and services, cause retail distributors 
or their customers to cease doing business with us or them, or could lead to greater regulation that would increase our 
compliance costs. Fraudulent activity could also result in the imposition of regulatory sanctions, including significant 
monetary fines, which could adversely affect our business, operating results and financial condition.

The Bureau's final rule related to certain small dollar loans will impact certain processes used by the Bank and could 
materially impact the Bank’s ability to grow certain aspects of the Payments division.

On October 5, 2017, the Bureau issued its final rule related to certain small dollar loans.  Affecting primarily shorter 
term (e.g., 45 days or less) loans with an Annual Percentage Rate of 36% or more, the rule generally requires a provider 
of such loans to determine the consumer borrower’s ability to repay; an alternative to the ability-to-repay determination 
is provided for loans that do not exceed $500 and meet certain other requirements.

In addition to these restrictions, the Bureau also imposes certain requirements related to the collection of longer-term 
loans with an Annual Percentage Rate of 36% or more; specifically, the final rule requires that, where the creditor (like 
the Bank) has access to the consumer’s bank account for repayment of the loan proceeds, the creditor must provide 
certain notices to the consumer about upcoming payments and transactions via model forms the Bureau also published.  
In addition, a creditor is prohibited from attempting to withdraw payment from a consumer’s bank account where such 
repayment has been declined for two consecutive payment attempts.  At such time, the creditor is required to get a 
new, specific authorization from the consumer to debit the bank account. Implementation of these requirements for 
these types of products may negatively impact products and services that we could offer either directly or in connection 
with a third-party loan marketer.

This rule is scheduled to become effective in August 2019, although the Bureau stated that it will publish proposed 
revisions to the “ability to repay” components of the rule in January 2019.  In response to this, in early November 2018, 
a U.S. federal judge in Texas stayed compliance with the regulation until such time as he determines to lift the stay, 
which likely will not be before March 2019 when the parties provide further reports to the judge.  As such, as of the 
date of this Annual Report on Form 10-K, the impact of this regulation on the Bank and the parties with which it markets 
loans that would otherwise be subject to the final rule’s requirements as originally published cannot be determined.

Premium financing activity may result in increased exposure to credit risk and fraud.

We acquired the premium finance loan portfolio and related assets of AFS/IBEX Financial Services, Inc. in December 
2014 and continue, through that platform, to serve businesses and insurance agencies nationwide with commercial 
insurance premium financing products. We rely on insurance agents and brokers to produce these commercial loans, 
which are made to borrowers who borrow funds to pay premiums on property and casualty insurance policies. Typically, 
the financing arrangement with the borrower provides for periodic payments to the lender to secure the insurance policy 
with an insurer, and the lender is entitled to any unearned premium due from the insurer in the event of policy cancellation, 
with any excess returned to the insured/borrower after the loan has been paid off. The financing arrangement typically 
includes a limited power of attorney to permit the lender to cancel the insurance policy in the event of default.  Typically, 
premium finance loans are designed to amortize faster than the unearned premium that has been paid, either as a 
down payment, or periodically is earned, so that the value of the unearned premium exceeds the outstanding financed 
amount, providing collateral to the lender.  If the borrower fails to pay on the premium finance loan, then the financed 
insurance policy must be cancelled to avoid losses with respect to unearned premiums. We must consider both the 
creditworthiness of the borrower as well as the creditworthiness of the insurer (for the ability to return the unearned 
premium).  There is also an operational risk of assuring that the insurance policy is cancelled on a timely basis to 
prevent unearned premium from dissipating once the policy can be cancelled.  Further, since we are not involved in the 
marketing of the loans, we are therefore exposed to the risk of fraud by third-party marketers.

71

 
Costs of conforming products and services to the Payment Card Industry Data Security Standards (the “PCI DSS”) are 
costly and could continue to affect the operations of MPS.

The PCI DSS is a multifaceted standard that includes data security management, policies and procedures as well as 
other protective measures, that was created by the largest credit card associations in the world in an effort to protect 
the nonpublic personal information of all types of cardholders, including prepaid cardholders and holders of network 
branded credit cards (such as Discover, MasterCard and Visa).  The PCI DSS mandates a prescribed technical foundation 
for the collection, storage and transmission of cardholder data and also contains significant provisions regarding the 
testing of security protections by various entities in the payment card industry, including MPS.  Compliance with the 
PCI DSS is costly and changes to the standards could have an equal, or greater, effect on profitability of the relevant 
business division.

The potential for fraud in the card payment industry is significant.

Issuers of prepaid and credit cards have suffered significant losses in recent years with respect to the theft of cardholder 
data that has been illegally exploited for personal gain.  The theft of such information is regularly reported and affects 
not only individuals but businesses as well.  Many types of credit card fraud exist, including the counterfeiting of cards 
and “skimming” (whereby a skimmer reads a debit card's encoded mag stripe and a camera records the PIN that is 
entered by a customer).  It is estimated that global losses from ATM skimming alone are over $2.0 billion annually. 
Losses from fraud have been substantial for certain card industry participants.  Such fraudulent activity could adversely 
impact  us  in  the  future,  notwithstanding  our  recent  introduction  of  EMV  (i.e.,  chip-enabled)  cards  and  the  broader 
acceptance of such cards in the U.S. and international markets.

Additionally, new frauds, including those perpetrated by Wi-Fi scanners and the cracking of encryption software, are also 
being perpetrated against global banks and their customers.  The Bank continues to monitor these developments and 
has a program in place to monitor for debit and credit card fraud.  Even with such policies and procedures in place and 
although fraud has not had a material impact on the profitability of the Bank, there can be no assurance that the Bank, 
its customers or the ATM networks or card payment industry in which it participates will not be the victims of a fraud.

The threat of fraud in the industry also includes the possibility that there is collusion between certain participants in 
the card system to act illegally.  Although MPS is not aware of any instances to date, it is possible that such activities 
could occur in the future, thereby adversely impacting our operations and profitability.

Competition in the card industry is significant.  In order to maintain an edge to its products and offerings, MPS must 
invest significantly in technology and research and development.

The heavy emphasis upon technology in the products and services offered by MPS requires significant expenditures 
with respect to research and development, both to exploit technological gains and to develop new products and services 
to meet customers’ needs.  While some efforts may yield substantial benefits for the division, others will not, thereby 
resulting in expenditures for which profits will not be realized.  MPS is not able to predict with any degree of certainty 
the level of research and development that will be required in the future, how much those efforts will cost, or how 
profitable such developments will be for the division if and when undertaken.

Our business could suffer if there is a decline in the use of prepaid cards or there are adverse developments with respect 
to the prepaid financial services industry in general.

As the prepaid financial services industry evolves, consumers may find prepaid financial services to be less attractive 
than other financial services.  Consumers might not use prepaid financial services for any number of reasons.  For 
example, negative publicity surrounding the Company or other prepaid financial service providers could impact MPS’s 
business and prospects for growth to the extent it adversely impacts the perception of prepaid financial services.  If 
consumers do not continue or increase their usage of prepaid cards, MPS’s operating revenues may remain at current 
levels or decline.  Growth of prepaid financial services as an electronic payment mechanism may not occur or may occur 
more slowly than estimated.  If there is a shift in the mix of payment forms used by consumers (i.e., cash, credit cards, 
traditional debit cards and prepaid cards) away from products and services offered by MPS, such a shift could have a 
material adverse effect on our financial condition and results of operations. 

72

 
 
 
 
 
 
Discover, MasterCard and Visa, as well as other electronic funds networks in which MPS operates, could change their 
rules.

Pursuant to the agreements between MPS and Discover, MasterCard, Visa and other card networks, these third parties 
typically retain the right to prescribe certain business practices and procedures with respect to parties such as MPS.  
Such prescribed terms include, but are not limited to, a contracting party’s level of capital as well as other business 
requirements.

Discover, MasterCard and Visa also retain the right in their agreements with industry participants such as MPS to 
unilaterally change the rules under which such transactions are processed with little or no advance warning.  This power 
includes the power to prevent MPS from accessing their networks in order to process transactions as well as the power 
to revise, replace or alter existing card interchange rates and rules.  Should any third party choose to invoke this right 
unilaterally, such changes could materially impact the operations of MPS and, if MPS is unable to comply with such 
rules, such third-party card networks could terminate their relationships with MPS.

Our  business  is  generally  heavily  dependent  upon  the  Internet,  and  any  negative  disruptions  to  its  operation  could 
negatively impact our business, including MPS in particular.

Much of our business, especially at the divisional level, depends upon transactions being processed through the Internet.  
Like nearly all other commercial enterprises, we rely upon others to provide the Internet so that commerce can be 
conducted.  Were there to be a failure in the operation of the Internet or a significant impairment in our ability to move 
information on the Internet or our ability to do so in accordance with customer safeguard protocols, we would need to 
develop alternative processes during which time revenues and profitability may be lower, and there can be no assurance 
that we could develop or find such an alternative on terms acceptable to us or at all.

Our ability to process transactions requires functioning communication and electricity lines.

The nature of the banking industry in general, and the credit card and debit card industry in particular, is that it must 
be operational every day of the week and every hour of the day.  Any disruption in the utilities utilized by the Bank or 
its divisions could have a negative effect on our operations, result in negative publicity, and have a material adverse 
effect on our financial condition and results of operations.

Data encryption technology has not been perfected and vigilance in MPS’ information technology systems is costly.

The Bank and its divisions hold sensitive business and personal information with respect to the products and services 
they offer.  This information, which is generally digitally encrypted, is passed along various technology channels, including 
the  Internet.   Although  we  encrypt  customer  and  other  sensitive  information  and  expend  significant  financial  and 
personnel resources to maintain the integrity of our technology networks and the confidentiality of nonpublic customer 
information, because such information may travel on public technology and other non-secure channels, the confidential 
information is potentially susceptible to hacking and other illegal intrusions.  Were such a security breach to occur, the 
provision of products and services to our customers would be impaired.  In addition, were a breach to occur, we could 
incur significant fines from the electronic funds associations involved, or from federal and/or state regulators and could 
be subject to other prohibitions, as well as extensive litigation from commercial parties and consumers affected by 
such breach. Such actions would have a material adverse effect on our financial condition and results of operations.

Unclaimed funds represented by unused value on the cards presents compliance and other risks.

The concept of escheatment involves the reporting and delivery of property to states that is abandoned when its rightful 
owner cannot be readily located and/or identified.  In the context of prepaid cards, the funds in connection with such 
cards can sometimes be “abandoned” or unused for the relevant period of time set forth in each applicable state’s 
abandoned property laws.  MPS utilizes automated programs to ensure its operations are compliant with such applicable 
laws and regulations.  There appears, however, to be a movement among some state regulators to more broadly interpret 
definitions in escheatment statutes and regulations than in the past. State regulators may choose to initiate collection 
or other litigation action against prepaid card issuers, like MPS, for unreported abandoned property, and such actions 
may seek to assess fines and penalties.

73

 
 
 
 
 
 
 
MPS's revenue is concentrated.

MPS works with a large number of business partners to derive its revenue.  The Company believes four of its partners 
have reached a size that, should these partners’ business with the Company end or there is a significant decrease in 
revenues associated with any of these business relationships, the earnings attributable to them would have a material 
effect on the financial results of the Company.

The composition of Crestmark’s customer base presents unique market risks and opportunities.

The Crestmark division specializes in providing business-to-business working capital solutions, equipment leasing, and 
asset-based lending services to small- and medium-sized businesses that are outside the scope of what traditional 
banks typically offer. These services include customizable business lines of credit, machinery and equipment financing, 
term loans, working capital acquisition funding and expansion financing, discount factoring, and traditional factoring. 
Prior to the Crestmark Acquisition, Crestmark typically provided these services to customers who were not “bankable” 
under traditional lending standards, and the loans it made were based in large part on the value of and control over 
the borrower’s collateral.  The Bank continues to refine the underwriting and credit assessments of the Crestmark’s 
divisions customers in connection with the loans and financing opportunities the division is creating for the Bank.  
Additionally, due to the smaller size of the Crestmark division’s commercial customers, such customers are more likely 
than larger commercial businesses to be strained by regional or national economic downturns.  Stressed economic 
conditions may reduce the ability of the Crestmark division’s commercial borrowers to make loan and lease payments 
or cause the value of the Bank’s collateral to decline. The effect of a downturn in general economic conditions may be 
more significant for the Crestmark division’s business than for the Bank as a whole due to the specialized nature of 
its financial products and collateral.

Moreover, given the relatively smaller nature of the Crestmark division’s customers, it is difficult to verify the accuracy 
and reliability of customer financial and other underwriting materials.  If materials provided to the Crestmark division 
by commercial credit applicants are materially inaccurate or false, or if the third-party resources the Crestmark division 
uses to underwrite credit applicants do not identify risks presented by such potential customer relationships, the Bank 
could suffer significant material consequences in connection with the performance of its commercial loan portfolio, its 
earnings, and its reputation and may need to dedicate resources to ensure the division’s ability to identify such fraud 
in the future.

Crestmark’s business presents a heightened degree of operational and credit risks to the Bank.

Crestmark’s focus on asset-based loans and other forms of commercial financing subjects Crestmark, and therefore 
the Bank, to the potential for fraud by borrowers regarding the value of underlying collateral. As a result, the Bank may 
assume different or greater lending risks than other commercial lenders in connection with the commercial products 
and services offered through the Crestmark division. Even routine funding transactions expose the Bank to credit risk 
in the event of default of its counterparty or client. In addition, credit risk related to products and services offered by 
the Crestmark division may be exacerbated when the collateral held by the Bank cannot be realized upon or is liquidated 
at prices insufficient to recover the full amount due under the financial instrument.

Future success of the Crestmark division is dependent on its ability to compete effectively in the highly competitive 
commercial finance industry.

The Crestmark division faces substantial competition in all phases of its operations from a variety of different competitors, 
and its future growth and success depends on its ability to compete effectively in this highly competitive environment. 
The Crestmark division competes for loans, leases, and other financial services with numerous national and regional 
banks, thrifts, credit unions, and other financial institutions, as well as other entities that provide financial services, 
including specialty lenders, securities firms, and mutual funds. Certain larger commercial financing companies do not 
currently focus their marketing efforts on smaller commercial companies; however, any shift in focus by such larger 
financing companies may further fragment existing market share in this commercial finance industry.  Moreover, some 
of the financial institutions and financial service organizations with which the Crestmark division competes are not 
subject to the same degree of regulation as the Crestmark division and the Bank. Many of the Crestmark division’s 
competitors have been in business for many years, have established customer bases, are larger, offer larger branch 
networks than the Bank does, and may offer other services that neither the Crestmark division nor the Bank do. This 
competition may limit the Crestmark division’s growth or earnings.

74

 
The Crestmark division generates government-backed loans funded by the Bank, any of which could be negatively impacted 
by a variety of factors.

Prior to its acquisition, the Crestmark division originated loans backed by numerous state and federal government 
agencies.  Risks inherent in the Bank’s participation in such programs, through its Crestmark division, include: (i) some 
of these programs guarantee only a portion of the commercial loan made by the Bank; as such, if the borrower defaults 
and losses exceed those guaranteed by the government agency, the Bank could realize significant losses; (ii) certain 
programs, including some guaranteed by the United States Department of Agriculture, limit the geographic scope of 
such loans; as such, if the Crestmark division is not able to market these loans to potential borrowers, the Bank’s 
share in this market may be negatively impacted; (iii) the intended beneficiaries of such loan programs may experience 
a contraction in their credit quality due to local, national, or global economic events or because of factors specific to 
their business, including, for example, businesses dependent upon the farming and agriculture industry; as such, any 
negative  impact  to  certain  commercial  business  lines  designed  to  benefit  from  such  government-sponsored  loan 
programs could constrict the Bank’s business in these areas; and (iv) nearly all of these guaranteed loan programs are 
subject to an appropriations process, either at the legislative or regulatory level; this means that funds that may be 
currently available to guarantee loans or portions of loans could be limited or eliminated in their entirety with little or 
no advance warning.

Through our Crestmark division, we engage in equipment leasing activities; the residual value of leased equipment at 
the time of its disposition may be less than forecasted at the time we entered into the lease.

The market value of any given piece of leased equipment could be less than its depreciated value at the time it is sold 
due to various factors, including factors beyond our control. The market value of used leased equipment depends on 
several factors, including:

• 

the market price for new equipment that is similar;

• 

the age and condition of the leased equipment at the time it is sold;

• 

the supply of and demand for similar used equipment on the market;

• 

technological advances relating to the leased equipment or similar equipment; and

•  economic conditions in the specific business or industry in which the equipment is used, as well as broader 

regional or national economic conditions.

We include in income from operations the difference between the sales price and the depreciated value of an item of 
leased equipment sold. Changes in our assumptions regarding depreciation could change our depreciation expense, 
as well as the gain or loss realized upon disposal of leased equipment. If we sell our used leased equipment at prices 
significantly below our projections or in lesser quantities than we anticipated at the time we entered into the lease, our 
results of operations and cash flows may be negatively impacted.

75

Risks Related to Marketing Program Agreements

Program agreements that the Bank has entered into, and expects to enter into from time to time in the future, with third 
parties to market and service consumer loans originated by the Bank may subject the Bank to claims from regulatory 
agencies and other third parties that, if successful, could negatively impact the Bank’s current and future business.

The Bank has entered into various agreements with unaffiliated third parties (“Marketers”), whereby the Marketers will 
market and service unsecured consumer loans underwritten and originated by the Bank. We expect the Bank to enter 
into additional similar program agreements with other third parties to market and service loans originated by the Bank, 
from time to time in the future.  Certain types of these arrangements have been challenged both in the courts and in 
regulatory actions.  In these actions, plaintiffs have generally argued that the “true lender” is the marketer and that 
the intent of such lending program is to evade state usury and loan licensing laws.  Other cases have also included 
other claims, including racketeering and other state law claims, in their challenge of such programs.  There can be no 
assurance that lawsuits or regulatory actions in connection with any such lending programs the Bank enters into will 
not be brought in the future.  If a regulatory agency, consumer advocate group, or other third party were to bring an 
action against the Bank or any of the third parties with which the Bank operates such lending programs, and such 
actions were successful, such an outcome could have a material adverse effect on our financial condition and results 
of operation. 

Agreements with Marketers, whereby the Bank will originate and hold unsecured consumer loans, may result in increased 
exposure to credit risk and fraud and may present certain additional risks.

Although the Bank has historically offered unsecured consumer loans to its customers through its brick-and-mortar 
branch network, the Bank’s entry into program agreements with other third parties to market and service loans originated 
by the Bank, such as its program agreement with Liberty Lending, LLC, represents a new area of the consumer credit 
market for the Bank, which presents potential increased credit, operational, and reputational risks.  Because the loans 
originated under such programs are unsecured, in the event a borrower does not repay the loan in accordance with its 
terms or otherwise defaults on the loan, the Bank may not be able to recover from the borrower an amount sufficient 
to pay any remaining balance on the loan.  See “--If our actual loan losses exceed our allowance for loan and lease 
losses, our net income will decrease.”  We may also become subject to claims by regulatory agencies, customers, or 
other third parties due to the conduct of the third parties with which the Bank operates such lending programs if such 
conduct is deemed to not comply with applicable laws in connection with the marketing and servicing of loans originated 
pursuant to these programs.

Risks Related to Our Common Stock

The price of our common stock may be volatile, which may result in losses for investors.

The market price for shares of our common stock has been volatile in the past, and several factors could cause the 
price to fluctuate substantially in the future.  These factors include:

•  announcements of developments related to our business;

• 

the initiation, pendency or outcome of litigation, regulatory reviews, inquiries and investigations, and any 
related adverse publicity;

• 

fluctuations in our results of operations;

•  sales of substantial amounts of our securities into the marketplace;

•  general conditions in the banking industry or the worldwide economy;

•  a shortfall in revenues or earnings compared to securities analysts’ expectations;

• 

lack of an active trading market for the common stock;

•  changes in analysts’ recommendations or projections; and

76

•  announcement of new acquisitions or other projects.

The market price of our common stock may fluctuate significantly in the future, and these fluctuations may be unrelated 
to our performance.  General market price declines or market volatility in the future could adversely affect the price of 
our common stock, and the current market price may not be indicative of future market prices.

An investment in our common stock is not an insured deposit.

Our common stock is not a bank deposit and, therefore, is not insured against loss by the FDIC, any other deposit 
insurance fund, or by any other public or private entity.  Investment in our common stock is inherently subject to risks, 
including those described in this “Risk Factors” section, and is subject to forces that affect the financial markets in 
general.  As a result, if you hold or acquire our common stock, it is possible that you may lose all or a portion of your 
investment.

Future sales or additional issuances of our capital stock may depress prices of shares of our common stock or otherwise 
dilute the book value of shares then outstanding.

Sales of a substantial amount of our capital stock in the public market or the issuance of a significant number of shares 
could adversely affect the market price for shares of our common stock.  As of September 30, 2018, we were authorized 
to issue up to 90,000,000 shares of common stock, of which 39,167,280 shares were outstanding, and 24,783 shares 
were held as treasury stock.  We were also authorized to issue up to 3,000,000 shares of preferred stock and 3,000,000 
shares of non-voting common stock, none of which were outstanding or reserved for issuance.  Future sales or additional 
issuances of stock may affect the market price for shares of our common stock.

Federal regulations and our organizational documents may inhibit a takeover or prevent a transaction you may favor or 
limit our growth opportunities, which could cause the market price of our common stock to decline.

Certain provisions of our charter documents and federal regulations could have the effect of making it more difficult 
for a third party to acquire, or of discouraging a third party from attempting to acquire, control of the Company.  In 
addition, we may need to obtain approval from regulatory authorities before we can acquire control of any other company. 
Such approvals could involve significant expenses related to diligence, legal compliance, and the submission of required 
applications and could be conditioned on acts or practices that limit or otherwise constrain our operations.

We may not be able to pay dividends in the future in accordance with past practice.

We have historically paid a quarterly dividend to stockholders.  The payment of dividends is subject to legal and regulatory 
restrictions.  Any payment of dividends in the future will depend, in large part, on our earnings, capital requirements, 
financial condition, regulatory review, and other factors considered relevant by our Board of Directors.

Item 1B.  Unresolved Staff Comments

Not applicable.

77

 
Item 2.  Properties

The Company's home office is located at 5501 South Broadband Lane in Sioux Falls, South Dakota. The Bank is a 
federally chartered savings bank which operates 10 full-service branch offices in four market areas:  Storm Lake and 
Des Moines, Iowa; and Brookings and Sioux Falls, South Dakota; and 17 non-branch offices located in South Dakota, 
Texas, California, Kentucky, Pennsylvania, Florida, Louisiana, Tennessee, Michigan, and Canada. The non-branch offices 
are related to the following divisions of MetaBank: MPS, Refund Advantage, EPS, SCS, AFS/IBEX, and Crestmark. The 
MPS division offers prepaid cards, along with other payment industry products and services with operations in three 
offices in Sioux Falls, South Dakota.  Refund Advantage and EPS offer tax payment industry products and services 
nationwide, with offices located in Louisville, Kentucky, and Easton, Pennsylvania. SCS provides consumer credit services 
through its propriety underwriting model with an office located in Hurst, Texas. The AFS/IBEX division provides nationwide 
commercial insurance premium financing for business and insurance agencies and has two agency offices, one in 
Dallas,  Texas,  and  one  in  Newport  Beach,  California.  The  Crestmark  division,  which  provides  business-to-business 
commercial financing, is headquartered in Troy, Michigan, with loan production offices in Newport Beach, California; 
Boynton Beach, Florida; Pompano Beach, Florida; Baton Rouge, Louisiana; Franklin, Tennessee; and Toronto, Ontario, 
Canada.

Of the Company's 27 properties, the Company leases 19 of them, all on market terms. See Note 7 to the “Notes to 
Consolidated Financial Statements” which is included in Part II, Item 8 “Financial Statements and Supplementary Data” 
of this Annual Report on Form 10-K.

Though the Company has experienced rapid growth in each of its segments, management believes current facilities are 
adequate to meet its present needs.

Item 3.  Legal Proceedings

The Bank was served on April 15, 2013, with a lawsuit captioned Inter National Bank v. NetSpend Corporation, MetaBank, 
BDO USA, LLP d/b/a BDO Seidman, Cause No. C-2084-12-I filed in the District Court of Hidalgo County, Texas. The 
Plaintiff’s Second Amended Original Petition and Application for Temporary Restraining Order and Temporary Injunction 
adds both MetaBank and BDO Seidman to the original causes of action against NetSpend. NetSpend acts as a prepaid 
card program manager and processor for both Inter National Bank ("INB") and MetaBank. According to the Petition, 
NetSpend has informed INB that the depository accounts at INB for the NetSpend program supposedly contained $10.5 
million  less  than  they  should.  INB  alleges  that  NetSpend  has  breached  its  fiduciary  duty  by  making  affirmative 
misrepresentations to INB about the safety and stability of the program, and by failing to timely disclose the nature 
and extent of any alleged shortfall in settlement of funds related to cardholder activity and the nature and extent of 
NetSpend’s  systemic  deficiencies  in  its  accounting  and  settlement  processing  procedures.  To  the  extent  that  an 
accounting reveals that there is an actual shortfall, INB alleges that MetaBank may be liable for portions or all of said 
sum due to the fact that funds have been transferred from INB to MetaBank, and thus MetaBank would have been 
unjustly enriched. The Bank is vigorously contesting this matter. In January 2014, NetSpend was granted summary 
judgment in this matter which is under appeal. Because the theory of liability against both NetSpend and the Bank is 
the same, the Bank views the NetSpend summary judgment as a positive in support of its position. An estimate of a 
range  of  reasonably  possible  loss  cannot  be  made  at  this  stage  of  the  litigation  because  discovery  is  still  being 
conducted.

The Bank was served, on October 14, 2016, with a lawsuit captioned Card Limited, LLC v. MetaBank dba Meta Payment 
Systems, Civil No. 2:16-cv-00980 in the United States District Court for the District of Utah. This action was initiated 
by a former prepaid program manager of the Bank, which was terminated by the Bank in fiscal year 2016. Card Limited 
alleges that after all of the programs were wound down, there were two accounts with a positive balance to which they 
are entitled. The Bank’s position is that Card Limited is not entitled to the funds contained in said accounts. The total 
amount to which Card Limited claims it is entitled is $4.0 million. The Bank intends to vigorously defend this claim. An 
estimate of a range of reasonably possible loss cannot be made at this stage of the litigation because discovery is 
still being conducted.

78

 
On February 9, 2018, the Bank’s AFS/IBEX division filed a lawsuit in the United States District Court for the Eastern 
District of New York captioned AFS/IBEX, a division of MetaBank v. Aegis Managing Agency Limited ("AMA"), Aegis 
Syndicate 1225 (together with AMA, the "Aegis defendants"), CRC Insurance Services, Inc. ("CRC"), and Transportation 
Underwriters, Inc.  The suit was filed against commercial insurance underwriters and brokers that facilitated the issuance 
of commercial insurance policies to Red Hook Construction Group-II, LLC (“Red Hook”).  The Bank’s position is that 
both CRC and Transportation Underwriters represented to the Bank that, upon cancellation of the insurance policies 
prior to their stated terms, any unearned premiums would be refunded.  The Bank then provided insurance premium 
financing to Red Hook, and Red Hook executed a written premium finance agreement pursuant to which Red Hook 
assigned its rights to any unearned premiums to the Bank.  After the policies were cancelled, the Aegis defendants 
failed to return the unearned insurance premiums totaling just over $1.6 million owed to the Bank under the insurance 
policies and the premium finance agreement.  A discovery schedule has been established and is scheduled to proceed 
until January 31, 2019.  The Bank is seeking recovery of all amounts to which it is entitled at law or equity and intends 
to vigorously pursue its claims against the defendants.

From time to time, the Company or its subsidiaries are subject to certain legal proceedings and claims in the ordinary 
course of business. Accruals have been recorded when the outcome is probable and can be reasonably estimated. 
While management currently believes that the ultimate outcome of these proceedings will not have a material adverse 
effect on the Company’s financial position or its results of operations, legal proceedings are inherently uncertain and 
unfavorable resolution of some or all of these matters could, individually or in the aggregate, have a material adverse 
effect on the Company’s and its subsidiaries’ respective businesses, financial condition or results of operations.

Item 4.  Mine Safety Disclosures

Not applicable.

PART II

Item 5.  Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 
Securities

All share and per share data for all periods presented has been adjusted to reflect the 3-for-1 forward stock split of the 
Company's common stock that the Company effected on October 4, 2018.

The Company’s common stock trades on the NASDAQ Global Market® under the symbol “CASH.”  Quarterly dividends 
for the first, second and third quarters of fiscal year 2018 and for all quarters of fiscal year 2017 were $0.04 per share. 
The quarterly dividend for the fourth quarter of fiscal year 2018 was $0.05 per share.  

Dividend payment decisions are made with consideration of a variety of factors including earnings, financial condition, 
market considerations and regulatory restrictions.

As of November 26, 2018, the Company had (i) 39,406,938 shares of common stock outstanding, which were held by 
approximately 224 stockholders of record, (ii) no shares of nonvoting common stock outstanding, and (iii) 101,771
shares of common stock held in treasury.

The transfer agent for the Company’s common stock is Computershare Investor Services, 462 South 4th Street, Suite 
1600, Louisville, KY 40202.

There were no purchases by the Company during the fiscal year ended September 30, 2018, of equity securities that 
are registered by the Company pursuant to Section 12 of the Exchange Act.

79

 
 
 
 
 
 
 
Total Stock Return Performance Graph

The following graph compares the cumulative total stockholder return on Meta common stock over the last five fiscal 
years with the cumulative total return of the NASDAQ Composite Index and the NASDAQ ABA Community Bank Index 
(assuming the investment of $100 in each index on October 1, 2013 and reinvestment of all dividends). The stock 
price performance reflected below is based on historical results and is not necessarily indicative of future stock price 
performance.

The information contained in this section, including the following line graph, shall not be deemed to be "soliciting material" 
or "filed" or incorporated by reference in future filings of Meta with the SEC, or subject to the liabilities of Section 18 of 
the Exchange Act, except to the extent we specifically incorporate it by reference into a document filed under the Securities 
Act of 1933, as amended, or the Exchange Act.

Comparison of 5 Year Cumulative Total Return
Assumes Initial Investment of $100 September 2018

300.00

250.00

200.00

150.00

100.00

50.00

0.00

2013

2014

2015

2016

2017

2018

Meta Financial Group, Inc.

NASDAQ Composite Index

NASDAQ ABA Community Bank Index

Index

Meta Financial Group, Inc.

NASDAQ Composite Index

NASDAQ ABA Community Bank Index

2013

2014

2015

2016

2017

2018

$ 100.00 $

94.03 $ 112.91 $ 165.58 $ 215.56 $ 228.48

100.00

100.00

120.61

107.84

125.43

124.38

146.03

137.38

180.62

178.62

226.08

184.60

Year Ended September 30,

80

Item 6.  Selected Financial Data

All  share  and  per  share  data  for  all  periods  presented  has  been  adjusted  for  the  3-for-1  forward  stock  split  of  the 
Company's common stock effected by the Company on October 4, 2018.

September 30,

2018

2017

2016

2015

2014

SELECTED FINANCIAL CONDITION DATA

(Dollars in Thousands)

Total assets

$ 5,835,067 $ 5,228,332 $ 4,006,419 $ 2,529,705 $ 2,054,031

Loans and leases receivable, net

2,931,699

1,317,837

919,470

706,255

493,007

Securities available for sale

Securities held to maturity

Goodwill and intangible assets

Deposits

Total borrowings

Stockholders' equity

1,852,025

1,693,431

1,469,249

1,256,087

1,140,216

172,154

373,989

563,529

150,901

619,853

65,849

345,744

70,505

282,933

2,588

4,430,987

3,223,424

2,430,082

1,657,534

1,366,541

514,722

1,490,067

1,187,578

747,726

434,496

334,975

561,317

271,335

497,721

174,802

Year Ended September 30,

2018

2017

2016

2015

2014

SELECTED OPERATIONS DATA
(Dollars in Thousands, Except Per Share Data)

Total interest income

Total interest expense

Net interest income

Provision for loan and lease losses

Net interest income after provision for loan and
lease losses

Total non-interest income

Total non-interest expense

Income before income tax expense

Income tax expense

Net income before non-controlling interest

Net income attributable to non-controlling
interest

$

158,534 $

108,103 $

81,396 $

61,607 $

48,660

27,985

130,549

29,432

101,117

184,525

228,232

57,410

5,117
52,293

14,873

93,230

10,589

82,641

172,172

199,663

55,150

10,233
44,917

4,091

77,305

4,605

72,700

100,770

134,648

38,822

5,602
33,220

2,387

59,220

1,465

57,755

58,174

96,506

19,423

1,368
18,055

2,398

46,262

1,150

45,112

51,738

78,231

18,619

2,906
15,713

673

—

—

—

—

Net income attributable to parent

$

51,620 $

44,917 $

33,220 $

18,055 $

15,713

Earnings per common share:

Basic

Diluted

$

$

1.68 $

1.67 $

1.62 $

1.61 $

1.31 $

1.30 $

0.89 $

0.89 $

0.86

0.84

81

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Year Ended September 30,

2018

2017

2016

2015

2014

SELECTED FINANCIAL RATIOS AND OTHER
DATA

PERFORMANCE RATIOS

Return on average assets

Return on average equity

Net interest margin, tax equivalent

QUALITY RATIOS

Non-performing assets to total assets
Allowance for loan and lease losses to total
loans and leases

Allowance for loan and lease losses to non-
performing loans and leases

CAPITAL RATIOS

Stockholders' equity to total assets
Average stockholders' equity to average
assets

OTHER DATA

Book value per common share outstanding
at end of year

Tangible book value per common share
outstanding at end of year

Dividends declared per share at end of year
Number of full-service branch offices at end
of year

1.12%

10.44%

3.41%

0.72%

0.44%

128%

1.13%

11.20%

3.05%

0.72%

0.57%

1.10%

10.80%

3.19%

0.03%

0.61%

0.78%

8.83%

3.03%

0.31%

0.88%

0.81%

10.01%

2.80%

0.05%

1.08%

20%

479%

80%

547%

12.81%

8.31%

8.36%

10.73%

10.72%

10.07%

10.19%

8.81%

8.51%

8.14%

$

19.09

$

15.05

$

13.10

$

11.08

$

9.44

9.54

0.18

10

9.82

0.17

10

10.52

0.17

10

8.20

0.17

10

9.30

0.17

11

Common shares outstanding

39,167,280

28,867,785

25,570,923

24,489,066

18,508,812

Item 7.  Management’s Discussion and Analysis of Financial Condition and Results of Operations

This section should be read in conjunction with the following parts of this Form 10-K:  Part II, Item 8 “Financial Statements 
and Supplementary Data,” Part II, Item 7A, “Quantitative and Qualitative Disclosures About Market Risk,” and Part I, 
Item 1 “Business.”

General
The Company, a registered unitary savings and loan holding company, is a Delaware corporation, the principal assets 
of which are all the issued and outstanding shares of the Bank, a federal savings bank.  Unless the context otherwise 
requires, references herein to the Company include Meta and the Bank, and all subsidiaries of Meta, direct or indirect, 
on a consolidated basis.

Overview of Corporate Developments Since Fiscal Year 2017
On October 30, 2018, the Company announced that its Board of Directors appointed Brad Hanson, President of Meta 
Financial  Group,  MetaBank  and  Meta  Payment  Systems,  to  the  additional  role  of  Chief  Executive  Officer,  effective 
immediately. Hanson also remains on the Meta Board. Hanson replaces J. Tyler Haahr, who stepped down as Chief 
Executive Officer. It is expected that Haahr will remain Chairman of the Board and an employee through the Company’s 
Annual Meeting of Stockholders expected to be held in January 2019. Frederick V. Moore, currently Lead Director and 
Vice Chairman, has been appointed to serve as Chairman effective following the date of the Annual Meeting.

82

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
On October 5, 2018, Meta common stock began trading on a split-adjusted basis following the 3-for-1 forward stock 
split the Company effected on October 4, 2018. As a result of the stock split, the number of issued and outstanding 
shares  of  Meta  common  stock  increased  to  39.2  million  shares,  which  includes  shares  issued  in  the  Crestmark 
Acquisition.

On August 28, 2018, the Company announced that its Board of Directors approved an increase in the quarterly common 
stock dividend paid on October 1, 2018 to $0.05 per share, or $0.20 annualized (which amounts reflect the effectiveness 
of the stock split), representing a 15.4% increase over the quarterly dividend paid in the prior quarter (as adjusted to 
give effect to the stock split).

On August 1, 2018, Meta completed the previously announced Crestmark Acquisition. Effective as of the closing of the 
transaction, W. David Tull, Crestmark's Chairman and Chief Executive Officer, and Michael R. Kramer, a member at the 
law firm Dickinson Wright, PLLC, were appointed to the board of directors of Meta and MetaBank. Mick Goik, President 
and Chief Operating Officer of Crestmark, was named Executive Vice President of MetaBank and President of the Meta 
commercial finance division, which includes Crestmark. 

In mid-July 2018, the Company entered into a first-out participation agreement in a highly secured, consumer receivable 
asset-based warehouse line of credit. The Company holds a senior position, providing up to $65.0 million, with the 
subordinate  party  contributing  up  to  $100.0  million,  thereby  enhancing  the  Company’s  position  with  significant 
subordination. The Company expects to realize a variable yield with a floor of 6%.

On June 20, 2018, Meta announced that, on June 18, 2018, the Company received written notification from ReliaMax, 
the entity that provided insurance for the Company's purchased student loans, informing policy holders that the South 
Dakota Division of Insurance had filed a petition to have ReliaMax declared insolvent and to adopt a plan of liquidation. 
The Company expects to ultimately recover a portion of the unearned premiums. 

On June 20, 2018, Meta announced its entry into an agreement with Global Cash Card, Inc. ("GCC") to extend their 
agreement through 2022. GCC is a leading provider of paycard solutions, specializing in paperless payroll and direct 
deposit distribution for its clients.

On April 30, 2018, Meta announced an expanded, four-year agreement with AAA. Together, Meta and AAA anticipate 
bringing robust payments solutions to US-based AAA Clubs. Under this new agreement, MetaBank and AAA will expand 
distribution of the payments products, as well as enhancing them based on member feedback and consumer preference, 
adding features like mobile applications for card management and additional load capabilities. 

On April 30, 2018, Meta also announced an agreement with CURO Group Holdings Corp ("CURO"), a leader in providing 
short-term credit to underbanked consumers. Together, the organizations will launch a new line of credit product that 
the  parties  believe  will  be  more  flexible  and  transparent  than  others  in  the  market,  and  well-suited  for  US-based 
underbanked consumers. 

On April 3, 2018, Meta announced it entered into a three-year agreement with HCS, a technology-driven, patient financing 
company. MetaBank will approve and originate loans for elective procedures for select HCS provider offices throughout 
the country.

On March 12, 2018, Meta announced a 10-year renewal of a relationship with Money Network Financial, LLC ("Money 
Network"), a wholly-owned subsidiary of First Data (NYSE: FDC). MetaBank supports a range of Money Network payments 
programs, most notably the Money Network® Electronic Payment Delivery Service, which large organizations use to 
provide employees the option of receiving wages electronically.

On January 25, 2018, Meta announced that it entered into a three-year program agreement with Liberty Lending, whereby 
MetaBank will provide personal loans to Liberty Lending customers. This marks the entry point for Meta into a direct-
to-consumer credit business, leveraging its balance sheet to generate income on higher margin products.

On October 11, 2017, the Company completed the purchase of a $73.0 million, seasoned, floating rate, private student 
loan portfolio. All loans are indexed to one-month LIBOR. This portfolio purchase builds on the Company's existing 
student loan platform.

83

Overview
The Company recorded net income of $51.6 million in fiscal 2018 compared to $44.9 million in fiscal 2017.  The 
increase in net income was primarily due to increases in net interest income and non-interest income. The Company’s 
net interest income grew to $130.5 million in fiscal 2018, compared to $93.2 million in fiscal 2017. The increase was 
primarily attributable to improvement in the overall interest-earning asset mix due to loan and lease growth, including 
the loan and lease portfolio acquired in the Crestmark Acquisition. In fiscal 2018, non-interest income increased to 
$184.5 million from $172.2 million in fiscal 2017, primarily due to increases in rental income, tax advance product fee 
income, deposit fee income and refund transfer product fee income. Partially offsetting the higher non-interest income 
and net interest income was non-interest expense, which rose $28.6 million, from $199.7 million in fiscal 2017 to 
$228.2 million in fiscal 2018, and income tax expense which decreased from $10.2 million to $5.1 million year over 
year.

Overall, the cost of funds at MetaBank averaged 0.70% during fiscal 2018, compared to 0.43% during 2017. This 
increase was primarily due to the addition of wholesale deposits and an increase in short-term borrowing rates.

Tangible book value per common share decreased by $0.28, or 3%, to $9.54 per share at September 30, 2018, from 
$9.82 per share at September 30, 2017.  This decrease was driven by an increase in common shares outstanding 
along with increases in goodwill and intangible assets, which for this calculation, are excluded from total stockholders' 
equity.  The increases in common shares outstanding, goodwill and intangible assets were primarily attributable to the 
Crestmark Acquisition completed during fiscal 2018. Book value per common share outstanding increased by $4.04, 
or 27%, to $19.09 per share at September 30, 2018, from $15.05 per share at September 30, 2017.

The Company’s non-performing assets ("NPAs") at September 30, 2018 were $41.8 million, representing 0.72% of total 
assets, compared to $37.9 million, or 0.72% of total assets, at September 30, 2017. The increase in NPAs is primarily 
attributable to the acquired loans and leases from the Crestmark Acquisition, along with increases related to loan growth 
in the commercial insurance premium finance, student loan, and tax services portfolios. Partially offsetting the increase 
in NPAs at September 30, 2018 compared to September 30, 2017 was the payment in full of a previously disclosed 
$7.0 million nonperforming agricultural loan relationship during the first quarter of fiscal 2018. 

Financial Condition
As of September 30, 2018, the Company’s assets grew by $606.7 million, or 12%, to $5.84 billion, compared to $5.23 
billion at September 30, 2017.  The growth in assets resulted from a variety of factors but primarily due to increases 
in loan and lease balances from the acquired Crestmark division.

Total cash and cash equivalents were $100.0 million at September 30, 2018, a decrease of $1.17 billion from $1.27 
billion at September 30, 2017.  The majority of this decrease was related to a temporary repositioning of the balance 
sheet in September 2017. The Company maintains its cash investments in interest-bearing overnight deposits with the 
FHLB and the FRB.  At September 30, 2018, the Company had no federal funds sold.

The total of MBS and investment securities decreased $232.8 million, or 10%, to $2.02 billion at September 30, 2018, 
compared to September 30, 2017, as investment maturities, sales and principal pay downs exceeded purchases. The 
Company’s portfolio of securities customarily consists primarily of MBS, which have expected lives much shorter than 
the stated final maturity, non-bank qualified obligations of states and political subdivisions (“NBQ”) which mature in 
approximately 15 years or less, and other tax exempt municipal mortgage related pass through securities which have 
average lives much shorter than their stated final maturities.  All MBS held by the Company at September 30, 2018 
were issued by a U.S. Government agency or instrumentality.  Of the total $371.9 million of MBS at September 30, 
2018, $364.1 million were classified as AFS, and $7.9 million were classified as HTM.  Of the total $1.65 billion of 
investment securities, $1.49 billion were classified as AFS and $164.3 million were classified as HTM.  During fiscal 
2018, the Company purchased an aggregate of $141.6 million of MBS securities, of which all have an average life 
estimated at approximately five years or less or stated final maturities of approximately 30 years or less, and sold MBS 
in the amount of $336.8 million.  In addition, the Company purchased $511.6 million of investment securities which 
are principally comprised of tax exempt municipal bonds primarily backed by, and/or convertible into, Ginnie Mae, Fannie 
Mae, or Freddie Mac MBS securities, government related and guaranteed floating rate securities, and smaller portions 
of other security types. 

84

 
During  the  first  quarter  of  fiscal  2018,  the  Company  early  adopted  Accounting  Standard  Update  ("ASU")  2017-12, 
"Derivatives  and  Hedging  (Topic  815): Targeted  Improvements  to Accounting  for  Hedging Activities."  Due  to  the  early 
adoption of the ASU, the Company transferred $204.7 million of investment securities and $101.3 million of MBS from 
HTM to AFS during the first quarter of fiscal 2018. In connection with the Crestmark Acquisition, the Company transferred 
$40.9 million of investment securities from HTM to AFS during the fourth quarter of fiscal 2018, as allowed through 
ASC 320-10-25-6(c), which allows for the transfer of securities from HTM in the event of a major business combination. 
See Note 6 to the “Notes to Consolidated Financial Statements,” which is included in Part II, Item 8 “Consolidated 
Financial Statements and Supplementary Data” of this Annual Report on Form 10-K.

The Company’s portfolio of net loans and leases receivable increased by $1.61 billion, or 122%, to $2.93 billion at 
September 30, 2018, from $1.32 billion at September 30, 2017, primarily attributable to loans and leases acquired 
as part of the Crestmark Acquisition. Excluding loans and leases acquired as part of the Crestmark Acquisition, total 
net loans and leases receivable would have increased $454.0 million, or 34%, during fiscal year 2018. Crestmark loans 
and leases receivable were acquired at a fair value of $1.05 billion on August 1, 2018 and grew to $1.16 billion at 
September 30, 2018.

National lending loans and leases increased $1.45 billion, or 367%, to $1.85 billion at September 30, 2018 compared 
to September 30, 2017. Excluding the Crestmark division, national lending loans and leases would have increased 
$291.4 million, or 74%, at September 30, 2018 compared to September 30, 2017. Within the national lending portfolios, 
excluding the Crestmark division, commercial finance loans and leases increased $95.4 million from September 30, 
2017 to September 30, 2018, primarily driven by an increase of $87.4 million, or 35%, in commercial insurance premium 
finance loans. The consumer finance portfolio increased $195.1 million, largely driven by consumer credit products, an 
asset-based consumer warehouse line of credit, and the Company's student loan portfolio. 

Community banking loans grew $167.6 million, or 18%, at September 30, 2018 compared to September 30, 2017, 
due to growth in commercial real estate loans of $163.1 million and residential mortgage loans of $26.8 million, offset 
in  part  by  a  decrease  in  agricultural  loans  of  $34.9  million.  See  Note  3  to  the  “Notes  to  Consolidated  Financial 
Statements,” which is included in Part II, Item 8 “Financial Statements and Supplementary Data” of this Annual Report 
on Form 10-K.

Through the Bank, the Company owns stock in the FHLB due to the Bank’s membership and participation in this banking 
system.  The FHLB requires a level of stock investment based on a pre-determined formula.  The Company’s investment 
in  such  stock  decreased  $37.7  million,  or  62%,  to  $23.4  million  at  September 30,  2018,  from  $61.1  million  at 
September 30, 2017.  The decrease directly correlates with the lower short-term borrowings balances compared to the 
prior year.

Total end-of-period deposits increased by $1.21 billion, or 37%, to $4.43 billion at September 30, 2018, from $3.22 
billion at September 30, 2017. The increase in end-of-period deposits was primarily the result of an increase in wholesale 
deposits of $1.06 billion, an increase in certificate of deposits of $152.5 million, and an increase in interest bearing 
deposits of $44.3 million, partially offset by a decrease in non-interest bearing checking deposits of $48.8 million. The 
increase in wholesale deposits and certificate of deposits was primarily attributable to the fair value of deposits acquired 
on August 1, 2018 in the Crestmark Acquisition, which included $825.1 million in wholesale deposits and $295.6 
million in certificates of deposits. End of period deposits attributable to the Payments divisions decreased $23.9 million, 
or 1%, at September 30, 2018, as compared to September 30, 2017.  

The  Company’s  total  borrowings  decreased  $975.3  million,  or  65%,  from  $1.49  billion  at  September 30,  2017,  to 
$514.7 million at September 30, 2018, primarily due to the decrease in short-term advances from the FHLB.  The 
Company’s short-term borrowings fluctuate on a daily basis due to the nature of a portion of its non-interest-bearing 
deposit base, primarily related to payroll processing timing with a higher volume of short-term borrowings on Monday 
and Tuesday, which are typically paid down throughout the week.  This predictable fluctuation may be augmented near 
a month-end by a prefunding of certain programs. The Company also has an available no fee line of credit with JP Morgan 
of $25.0 million with no funds advanced at September 30, 2018.

See  Note  9  to  the  “Notes  to  Consolidated  Financial  Statements,”  which  are  included  in  Part  II,  Item  8  “Financial 
Statements and Supplementary Data” of this Annual Report on Form 10-K.

85

 
 
At September 30, 2018, the Company’s stockholders’ equity totaled $747.7 million, an increase of $313.2 million from 
$434.5 million at September 30, 2017.  Stockholders’ equity increased primarily as a result of an increase in additional 
paid-in capital as a result of the Crestmark Acquisition.  At September 30, 2018, the Bank continued to meet regulatory 
requirements for classification as a well-capitalized institution.  See Note 13 to the “Notes to Consolidated Financial 
Statements,” which is included in Part II, Item 8 “Financial Statements and Supplementary Data” of this Annual Report 
on Form 10-K.

Results of Operations
The Company’s results of operations are dependent on net interest income, provision for loan and lease losses, non-
interest income, non-interest expense and income tax expense. Net interest income is the difference, or spread, between 
the average yield on interest-earning assets and the average rate paid on interest-bearing liabilities.  The interest rate 
spread is affected by regulatory, economic and competitive factors that influence interest rates, loan and lease demand 
and deposit flows.  Notwithstanding that a significant amount of the Company’s deposits, primarily those attributable 
to the Payments divisions, pay relatively low rates of interest or none at all, the Company, like other financial institutions, 
is subject to interest rate risk to the extent that its interest-earning assets mature or reprice at different times, or on 
a different basis, than its interest-bearing liabilities. The provision for loan and lease losses is the adjustment to the 
allowance for loan and lease losses balance for the applicable period.  The allowance for loan and lease losses is 
management’s estimate of probable loan and lease losses in the lending portfolio based upon loan and lease losses 
that have been incurred as of the balance sheet date.  

The Company’s non-interest income is derived primarily from tax product fees, prepaid cards, credit products, deposit 
and ATM fees attributable to the MPS division and fees charged on bank loans, leases and transaction accounts.  Non-
interest income is also derived from rental income, net gains on the sale of securities, net gains on the sale of loans 
and leases, as well as the Company’s holdings of bank-owned life insurance.  This income is offset by non-interest 
expenses, such as compensation and occupancy expenses associated with additional personnel and office locations, 
as well as card processing expenses and tax product expenses attributable to Payments.  Non-interest expense is also 
impacted by acquisition-related expenses, operating lease equipment depreciation expense, occupancy and equipment 
expenses, regulatory expenses, and legal and consulting expenses. 

86

  
Average Balances, Interest Rates and Yields
The following table presents, for the periods indicated, the total dollar amount of interest income from average interest-
earning assets and the resulting yields, as well as the interest expense on average interest-bearing liabilities, expressed 
both in dollars and rates. Only the yield/rate have tax equivalent adjustments.  Non-accruing loans and leases have 
been included in the table as loans or leases carrying a zero yield.

Year Ended September 30,

(Dollars in Thousands)

Interest-earning assets:

Average
Outstanding
Balance

2018

Interest
Earned /
Paid

Yield /
Rate (1)

Average
Outstanding
Balance

2017

Interest
Earned /
Paid

Yield /
Rate (2)

Average
Outstanding
Balance

2016

Interest
Earned /
Paid

Yield /
Rate (2)

Cash & fed funds sold

$

87,536

$

2,249

2.57 % $ 150,338

$

1,382

0.92 % $

66,759

$

737

1.54 %

Mortgage-backed securities

618,985

Tax exempt investment securities

1,381,838

Asset-backed securities

Other investment securities

167,477

76,412

15,479

34,402

5,773

2,156

2.50 %

747,027

16,571

2.22 %

728,738

3.30 %

1,303,830

31,930

3.77 %

1,061,198

3.45 %

2.82 %

115,716

115,958

2,999

2.59 %

54,993

3,104

2.68 %

101,258

15,771

24,965

1,199

2,537

2.16 %

3.56 %

2.18 %

2.51 %

Total investments

2,244,712

57,810

3.07 %

2,282,531

54,604

3.15 %

1,946,187

44,472

2.95 %

Total commercial finance

474,766

36,726

7.74 %

216,478

10,199

4.71 %

135,334

7,276

5.38 %

Total consumer finance

230,553

15,965

6.92 %

100,815

6,704

6.65 %

—

Total tax services

112,583

819

0.73 %

49,026

11

0.02 %

3,804

—

—

— %

— %

National Lending loans and leases (3)

817,902

53,510

6.54 %

366,319

16,914

4.62 %

139,138

7,276

5.23 %

Community Banking loans (4)

1,009,255

44,965

4.46 %

820,980

35,203

4.29 %

671,308

28,911

4.31 %

Total loans and leases

1,827,157

98,475

5.39 %

1,187,299

52,117

4.39 %

810,446

36,187

4.47 %

Total interest-earning assets

4,159,405

$ 158,534

4.08 %

3,620,168

$ 108,103

3.46 %

2,823,392

$

81,396

3.34 %

Non-interest-earning assets

Total assets

452,767

$ 4,612,172

362,133

$ 3,982,301

193,286

$ 3,016,678

Interest-bearing liabilities:

Interest-bearing checking

$

90,199

$

Savings

Money markets

Time deposits

0.23 % $

42,231

$

172

0.41 % $

36,317

$

211

37

123

56,834

48,320

0.07 %

0.25 %

55,484

46,466

31

87

0.06 %

0.19 %

130,944

1,803

1.38 %

103,115

830

0.80 %

59,670

46,115

79,825

—

97

24

75

418

—

614

0.27 %

0.04 %

0.16 %

0.52 %

— %

0.28 %

Wholesale deposits

738,796

12,989

1.76 %

558,855

4,931

0.88 %

Total interest-bearing deposits

1,065,093

15,163

1.42 %

806,151

6,051

0.75 %

221,927

Overnight fed funds purchased

326,786

6,294

1.93 %

259,378

2,649

1.02 %

339,035

1,607

0.47 %

FHLB advances

Subordinated debentures

Other borrowings

Total borrowings

68,356

73,413

28,014

947

1.39 %

4,488

1,093

6.11 %

3.90 %

2.58 %

52,956

73,273

15,939

1,045

1.97 %

61,454

4,448

6.07 %

9,437

680

4.27 %

14,575

401,546

8,822

2.20 %

424,501

496,569

12,822

Total interest-bearing liabilities

1,561,662

27,985

1.79 %

1,207,697

14,873

1.23 %

646,428

Non-interest bearing deposits

2,455,360

—

— %

2,286,358

—

0.00 %

2,017,977

709

539

622

3,477

4,091

—

1.15 %

5.71 %

4.27 %

0.82 %

0.63 %

— %

Total deposits and interest-bearing
liabilities

4,017,022

$

27,985

0.70 %

3,494,055

$ 14,873

0.43 %

2,664,405

$

4,091

0.15 %

Other non-interest bearing liabilities

100,880

Total liabilities

Shareholders' equity

4,117,902

494,270

Total liabilities and stockholders' equity

$ 4,612,172

Net interest income and net interest
rate spread including non-interest
bearing deposits

Net interest margin

Tax equivalent effect

Net interest margin, tax equivalent (5)

87,084

3,581,139

401,162

$ 3,982,301

44,786

2,709,191

307,487

$ 3,016,678

$ 130,549

3.38 %

$ 93,230

3.04 %

$

77,305

3.18 %

2.58 %

0.47 %

3.05 %

2.74 %

0.45 %

3.19 %

3.14 %

0.27 %

3.41 %

87

(1) Tax rate used to arrive at the TEY for the year ended September 30, 2018 was 24.53%.
(2) Tax rate used to arrive at the TEY for the years ended September 30, 2017 and September 30, 2016 was 35%.
(3) Previously stated Specialty Finance Loans have been renamed as National Lending Loans. National Lending Loans are 
comprised of loan portfolios that are not generated by the Community Bank.
(4) Previously stated Retail Bank loans have been renamed as Community Banking Loans.
(5) Net interest margin expressed on a fully taxable equivalent basis ("net interest margin, tax equivalent") is a non-GAAP financial 
measure. The tax-equivalent adjustment to net interest income recognizes the estimated income tax savings when comparing taxable 
and tax-exempt assets and adjusting for federal and state exemption of interest income. We believe that it is a standard practice in 
the  banking  industry  to  present  net  interest  margin  expressed  on  a  fully  taxable  equivalent  basis,  and  accordingly  believe  the 
presentation of this non-GAAP financial measure may be useful for peer comparison purposes. 

Rate / Volume Analysis
The following table presents, for the periods presented, the dollar amount of changes in interest income and interest 
expense  for  major  components  of  interest-earning  assets  and  interest-bearing  liabilities.   The  table  distinguishes 
between the change related to higher outstanding balances and the change due to the levels and volatility of interest 
rates.  For each category of interest-earning assets and interest-bearing liabilities, information is provided on changes 
attributable to (i) changes in volume (i.e., changes in volume multiplied by old rate) and (ii) changes in rate (i.e., changes 
in rate multiplied by old volume).  For purposes of this table, changes attributable to both rate and volume that cannot 
be segregated have been allocated proportionately to the change due to volume and the change due to rate.

Year Ended September 30,

2018 vs. 2017

2017 vs. 2016 (1)

Increase /
(Decrease)
Due to Volume

Increase /
(Decrease)
Due to Rate

Total
Increase /
(Decrease)

Increase /
(Decrease)
Due to Volume

Increase /
(Decrease)
Due to Rate

Total
Increase /
(Decrease)

Interest-earning assets

Cash & fed funds sold

Mortgage-backed securities

Tax exempt investment securities

Asset-Backed Securities

Other investment securities

Total investments

Total commercial finance

Total consumer finance

Total tax services

National Lending loans and leases

Community Banking loans

Total loans and leases

Total interest-earning assets

Interest-bearing liabilities

Interest-bearing checking

Savings

Money markets

Time deposits

Wholesale deposits

Total interest-bearing deposits

Overnight fed funds purchased

FHLB advances

Subordinated debentures

Other borrowings

Total borrowings

Total interest-bearing liabilities

Net effect on net interest income

$

(773) $

1,640

$

867

$

1,115

$

(470) $

(3,042)

4,778

1,594

(1,105)

1,300

17,243

8,973

29

27,361

8,358

32,590

1,950

(2,306)

1,179

157

1,906

9,283

288

779

9,235

1,404

13,768

(1,092)

2,472

2,773

(948)

3,206

26,526

9,261

808

36,596

9,762

46,358

385

5,576

1,537

389

7,887

3,915

6,704

—

10,619

6,418

17,037

415

1,389

263

178

2,245

(992)

—

11

(981)

(126)

(1,107)

33,117

$

17,314

$

50,431

$

26,039

$

668

$

136

$

(97) $

39

$

18

$

1

4

265

1,966

2,400

825

258

8

476

5

32

708

6,092

6,712

2,820

(356)

31

(63)

6

36

973

8,058

9,112

3,645

(98)

39

413

2,307

1,693

4,000

(2)

1

145

4,931

5,093

(451)

(109)

3,873

58

3,371

$

57

10

10

267

—

344

1,493

445

36

—

1,974

645

800

6,965

1,800

567

10,132

2,923

6,704

11

9,638

6,292

15,930

26,707

75

8

11

412

4,931

5,437

1,042

336

3,909

58

5,345

4,707

$

8,405

$

13,112

$

8,464

$

2,318

$

10,782

28,410

$

8,909

$

37,319

$

17,575

$

(1,650) $

15,925

$

$

$

$

(1)Due to the change in categorization of the Average Balances, Interest Rates and Yields table, the rate/volume calculation results 
have been conformed to be consistent with the updated categorization for all periods presented.

88

 
Comparison of Operating Results for the Years Ended
September 30, 2018, and September 30, 2017 

General  
The Company recorded net income of $51.6 million, or $1.67 per diluted share, for the year ended September 30, 
2018, compared to $44.9 million, or $1.61 per diluted share, for the year ended September 30, 2017, an increase of 
$6.7 million.  The increase in net income was primarily caused by an increase in net interest income of $37.3 million, 
a reduction of $10.2 million in intangible impairment expense, and increases in rental income of $7.3 million, tax 
advance fee income of $3.8 million, deposit fees of $3.7 million, and refund advance fee income of $2.9 million.  The 
net income increase was offset in part by an increase in compensation and benefits expense of $20.3 million, loss on 
sale of securities of $7.7 million, legal and consulting expense of $6.7 million, other expense of $4.9 million, and 
occupancy and equipment expense of $3.3 million.  

Net Interest Income 
Net interest income for fiscal 2018 increased by $37.3 million, or 40%, to $130.5 million from $93.2 million for the 
prior year. Net interest margin increased to 3.41% in fiscal 2018 as compared to 3.05% in fiscal 2017.  The increase 
in net interest income was primarily due to an increase in interest income of $50.4 million to $158.5 million from 
$108.1 million for the prior year. The increase in interest income was primarily due to an increase in the Company’s 
average earning assets of $539.2 million, or 15%, to $4.16 billion during fiscal 2018 from $3.62 billion during 2017. 
This increase was primarily driven by a combination of strong loan growth in the Company's existing portfolios and the 
acquired  loans  and  leases  from  the  Crestmark  Acquisition.  Interest  income  on  investment  securities  was  also  a 
contributing factor.  The increase in interest income was partially offset by an increase in interest expense of $13.1 
million, to $28.0 million for fiscal 2018 from $14.9 million for the prior year.

Overall, when using a taxable equivalent yield (“TEY”), the Company’s interest earning asset yield increased by 62 basis 
points primarily due to a continued shift in the earning asset mix driven by growth in existing loan balances along with 
acquired Crestmark loans and leases.  The Company experienced growth in its commercial finance, consumer finance, 
tax services and community bank portfolios.  The yield on the national lending portfolio increased by 192 basis points 
while the yield on the community banking loan portfolio increased by 17 basis points.  The yield on the investment 
securities portfolio decreased by eight basis points on a tax equivalent basis.  Had corporate tax rates not changed 
due to the Tax Act, the reported securities portfolio TEY would have increased by 25 basis points. 

The Company’s average balance of total deposits and interest-bearing liabilities increased $523.0 million, or 15%, to 
$4.02 billion during fiscal 2018 from $3.49 billion during 2017. The increase was driven by a combination of both 
wholesale deposits and short-term borrowings in order to fund the Company's loan growth and acquired loan and lease 
portfolios.  The average outstanding balance of non-interest-bearing deposits increased from $2.29 billion in fiscal 
2017 to $2.46 billion in fiscal 2018.  The Company’s cost of total deposits and interest-bearing liabilities increased 
27 basis points to 0.70% during fiscal 2018 from 0.43% during 2017. This increase was primarily due to a rise in short-
term interest rates as well as higher average overall funding balances when compared to the prior year.  Notwithstanding 
this increase, the Company believes that its growing, lower-cost deposit base gives it a distinct and significant competitive 
advantage, and even more so if interest rates continue to rise, because the Company anticipates that its cost of funds 
will likely remain relatively low, increasing less than at many other banks.

Provision for Loan and Lease Losses 
In fiscal 2018, the Company recorded $29.4 million in provision for loan and lease losses, compared to $10.6 million
in fiscal 2017.  The increase in provision expense was driven by a combination of higher seasonal tax services loans 
held on the balance sheet, growth in the existing community bank and commercial insurance premium finance loan 
portfolios, provision related to the Company's student loan portfolio and provision related to the acquired Crestmark 
loans and leases. 

Non Interest Income 
Non-interest income increased by $12.4 million, or 7%, to $184.5 million for fiscal 2018 from $172.2 million for fiscal 
2017. This increase was primarily due to rental income, tax advance fee income, deposit fee income and refund transfer 
fee income, which increased $7.3 million, $3.8 million, $3.7 million and $2.9 million, respectively.  Rental income is a 
new line item for fiscal year 2018 related to operating leases that are attributable to the Crestmark division. The increase 
in tax advance fee income was primarily due to retaining all tax advance loans originated during the 2018 tax season. 
The increase in deposit fee income was primarily related to the growth and transition of certain product fee income 
from card fees to deposit fees, attributable to the Company's Payments division. Partially offsetting the above mentioned 
increases was a loss on sale of securities of $7.7 million due in large part to the Company's balance sheet restructuring 
related to the Crestmark Acquisition.

89

 
 
Non-Interest Expense. 
Non-interest expense increased by $28.6 million, or 14%, to $228.2 million for fiscal 2018 from $199.7 million for 
fiscal 2017. This increase in non-interest expense was largely driven by an increase in compensation expense of $20.3 
million when compared to the prior year. Also contributing to the increase were legal and consulting, other expense, 
occupancy and equipment expense and card processing expense, which increased $6.7 million, $4.9 million, $3.3 
million and $2.2 million, respectively, from fiscal 2017 to fiscal 2018. The increase in compensation and benefits was 
due in part to employees joining the Company as part of the Crestmark Acquisition along with increased staffing to 
support the Company's other growing business line initiatives. The Company also incurred certain costs associated 
with the Crestmark Acquisition throughout the fiscal year that drove the increases in legal and consulting and other 
expense.  The increase in occupancy and equipment expense was also largely attributable to the Crestmark Acquisition.  
Partially offsetting the above mentioned increases was a reduction in intangible impairment of $10.2 million which was 
down relative to fiscal 2017, which included an intangible impairment charge related to the non-renewal of the H&R 
Block relationship. 

Income Tax Expense 
Income tax expense for fiscal 2018 was $5.1 million, resulting in an effective tax rate of 9.0% in fiscal 2018 compared 
to a tax expense of $10.2 million and an effective tax rate of 18.6%, in fiscal 2017. Despite the increase in earnings, 
the Company recorded less income tax expense than the prior year due to multiple factors. One factor that contributed 
to the reduction in both the income tax expense and effective tax rate were the provisions of the Tax Act, which lowered 
Meta's statutory rate from 35% in fiscal 2017 to 24.53% in fiscal 2018.  The Company also recognized an investment 
tax credit in fiscal 2018, which reduced the Company's income tax expense by $4.0 million from fiscal 2017, reflecting 
the generation of investment tax credits under the Company's initiatives in the renewable energy sector.  In addition, 
fiscal 2018 included a $4.6 million benefit recognized by the Company as a result of amending a historical tax return 
of Crestmark.

Comparison of Operating Results for the Years Ended
September 30, 2017, and September 30, 2016

General  
The Company recorded net income of $44.9 million, or $1.61 per diluted share, for the year ended September 30, 
2017, compared to $33.2 million, or $1.30 per diluted share, for the year ended September 30, 2016, an increase of 
$11.7 million. The increase in net income was primarily caused by an increase in tax advance fee income of $30.3 
million, a $24.2 million increase in card fee income, a $15.9 million increase in net interest income, and a $15.6 million 
increase in refund advance fee income. The net income increase was offset in part by an increase in compensation 
and  benefits  expense  of  $27.1  million,  a  $10.2  million  intangible  impairment  expense,  a  $7.5  million  increase  in 
amortization expense, and an increase in other expense of $5.5 million.

Net Interest Income 
Net interest income for fiscal 2017 increased by $15.9 million, or 21%, to $93.2 million from $77.3 million for the prior 
year.  Net interest margin decreased to 3.05% in fiscal 2017 as compared to 3.19% in 2016. The increase in net 
interest income was primarily due to an increase in interest income of $26.7 million to $108.1 million from $81.4 
million for the prior year. The increase in interest income was primarily due to an increase in the Company’s average 
earning assets of $796.8 million, or 28%, to $3.62 billion during fiscal 2017 from $2.82 billion during 2016.

The Company’s average earning assets increased $796.8 million, or 28%, to $3.62 billion during fiscal 2017 from 
$2.82 billion during 2016. This was due to a significant increase in volume in commercial real estate loans and specialty 
finance loans, which includes premium finance loans and the December 2016 purchased student loan portfolio.Growth 
in investment security balances and yields attained on those investment securities also contributed to the increase in 
net interest income. The increase in interest income was partially offset by an increase in interest expense of $10.8 
million, to $14.9 million from $4.1 million for the prior year.

90

 
 
 
The Company’s average balance of total deposits and interest-bearing liabilities increased $829.7 million, or 31%, to
$3.49 billion during fiscal 2017 from $2.66 billion during 2016. A portion of this increase was due to the utilization of 
advantageous pricing and strategic maturities on certain wholesale deposits, an increase in average non-interest bearing 
deposits and the Company's completion of the public offering of its subordinated notes in August 2016, which are due 
August 15, 2026. This increase was partially offset by a decrease of $79.7 million in the average balance of overnight 
fed funds purchased. The average outstanding balance of non-interest-bearing deposits increased from $2.02 billion 
in  fiscal  2016  to  $2.29  billion  in  fiscal  2017.  The  Company’s  cost  of  total  deposits  and  interest-bearing  liabilities 
increased 28 basis points to 0.43% during fiscal 2017 from 0.15% during 2016. This increase was primarily due to a 
combination of the issuance of the Company's subordinated debt in the fourth quarter of fiscal 2016, the addition of 
wholesale deposits, an increase in the overnight borrowing rates and higher average overall funding balances due to 
the Company's utilization of more of its capital during non-tax season with higher investment balances and funding.

Provision for Loan Losses 
In fiscal 2017, the Company recorded $10.6 million in provision for loan losses, compared to $4.6 million in 2016. The 
increase in provision expense was primarily driven by higher seasonal volumes in tax season loans. The growth in the 
Banking segment loans, as well as the downgrade of a significant agriculture relationship during the second quarter of 
fiscal 2017 also contributed to an increased provision in fiscal 2017.

Non-Interest Income  
Non-interest income increased by $71.4 million, or 71%, to $172.2 million for fiscal 2017 from $100.8 million for 2016. 
This increase was primarily due to an increase in tax advance fee income of $30.3 million, a $24.2 million increase in 
card fee income, and a $15.6 million increase in refund transfer product fee income. The increases in tax advance fee 
income and refund transfer product fee income were related to the acquisitions of EPS and SCS during the fiscal 2017 
first quarter. Card fee income primarily grew due to a wind-down of one of our non-strategic partners and also due to 
continued strong growth in our core business relationships.

Non-Interest Expense 
Non-interest expense increased by $65.0 million, or 48%, to $199.7 million for fiscal 2017 from $134.6 million for 
fiscal 2016. This increase in non-interest expense from 2016 to 2017 was largely driven by an increase in compensation 
expense of $27.1 million, an increase in amortization expense of $7.5 million, and an increase in other expense of 
$5.5 million. The increases in these categories were principally due to the EPS and SCS acquisitions, which occurred 
in the first quarter of fiscal 2017. The increase in compensation was also driven by non-cash stock-related compensation 
expense associated with three executive officers signing long-term employment agreements in the first and second 
quarters of fiscal 2017. Also leading to the increase in non-interest expense when comparing 2017 to 2016 was a 
$10.2 million intangible impairment charge related to the non-renewal of the H&R Block relationship during the fiscal 
2017 fourth quarter. In addition, and to a lesser extent, noninterest expense also increased year over year due to 
increases in legal and consulting expense, tax advance product expense, refund transfer product expense, occupancy 
and equipment expense, and card processing expense.

Income Tax Expense 
Income tax expense for fiscal 2017 was $10.2 million, resulting in an effective tax rate of 18.6%, compared to a tax 
expense of $5.6 million and an effective tax rate of 14.4%, in fiscal 2016. The increase in the Company’s recorded 
income tax expense for 2017 was primarily attributable to an increase in earnings; however, the increase was partially 
offset  by  the  effects  of  adopting  ASU  2016-09,  “Improvements  to  Employee  Share-Based  Payment  Accounting”  for 
recording excess tax benefits as a reduction to income tax expense.

Asset Quality

At September 30, 2018, non-performing assets, consisting of impaired/non-accruing loans and leases, accruing loans 
and leases delinquent 90 days or more, foreclosed real estate and repossessed property totaled $41.8 million, or 
0.72% of total assets, compared to $37.9 million, or 0.72% of total assets, at September 30, 2017.  The small increase 
in NPAs was primarily attributable to the growth of, including through acquired loans and leases within, the commercial 
finance portfolio.  Despite the increase in overall NPAs, NPAs as a percentage of total assets remained the same as 
the prior year due to the corresponding increase in assets.  As of September 30, 2018, the Company had non-accruing 
loans and leases totaling $2.9 million and foreclosed and repossessed assets of approximately $31.6 million.

91

 
 
The Company maintains an allowance for loan and lease losses because it is probable that some loans and leases 
may not be repaid in full.  At September 30, 2018, the Company had an allowance for loan and lease losses of $13.0 
million as compared to $7.5 million at September 30, 2017.  The increase was driven by a $1.3 million increase in the 
community banking allowance and a $4.2 million increase in the national lending allowance which was primarily comprised 
of $2.8 million related to the student loan portfolios and $0.8 million related to consumer credit products. The combined 
allowance for loan and lease losses and fair value marks was $24.4 million, or 0.8%, of the total loan and lease portfolio 
at September 30, 2018, compared to an allowance for loan loss of $7.5 million, or 0.6% of the total loan portfolio at 
September 30, 2017. 

Management’s periodic review of the allowance for loan and lease losses is based on various subjective and objective 
factors including the Company’s past loss experience, known and inherent risks in the portfolio, adverse situations that 
may affect the borrower’s ability to repay, the estimated value of any underlying collateral and current economic conditions.  
While management may allocate portions of the allowance for specifically identified problem loan and lease situations, 
the majority of the allowance is based on both subjective and objective factors related to the overall loan and lease 
portfolio and is available for any loan and lease charge-offs that may occur.  As stated previously, there can be no 
assurance future losses will not exceed estimated amounts, or that additional provisions for loan and lease losses will 
not be required in future periods.  In addition, the Bank is subject to review by the OCC, which has the authority to 
require management to make changes to the allowance for loan and lease losses, and the Company is subject to similar 
review by the Federal Reserve.

In determining the allowance for loan and lease losses, the Company specifically identifies loans and leases it considers 
as having potential collectability problems.  Based on criteria established by ASC 310, Receivables, some of these loans 
and leases are considered to be “impaired” while others are not considered to be impaired, but possess weaknesses 
that the Company believes merit additional analysis in establishing the allowance for loan and lease losses.  All other 
loans and leases are evaluated by applying estimated loss ratios to various pools of loans and leases.  The Company 
then analyzes other applicable qualitative factors (such as economic conditions) in determining the aggregate amount 
of the allowance needed.

At September 30, 2018, $0.6 million of the allowance for loan and lease losses was allocated to impaired loans and 
leases.  See Note 3 of the “Notes to Consolidated Financial Statements,” which is included in Part II, Item 8 “Financial 
Statements and Supplementary Data” of this Annual Report on Form 10-K.  $0.8 million of the total allowance was 
allocated to other identified problem loans and loan relationships, representing 0.7% of the related loan and lease 
balances, and $11.6 million of the total allowance, representing 0.4% of the related loan and lease balances, was 
allocated to the remaining overall loan and lease portfolio based on historical loss experience and qualitative factors.  
At September 30, 2017, none of the allowance for loan losses was allocated to impaired loans and leases.  $2.0 million
of the total allowance was allocated to other identified problem loan and lease situations or 3.5% of related loan and 
lease balances, and $5.5 million of the total allowance, representing 0.4%, was allocated against losses from the overall 
loan and leases portfolio based on historical loss experience and qualitative factors.

The Company maintains an internal loan and lease review and classification process which involves multiple officers 
of the Company and is designed to assess the general quality of credit underwriting and to promote early identification 
of potential problem loans and leases.  All loan officers are charged with the responsibility of risk rating all loans and 
leases in their portfolios and updating the ratings, positively or negatively, on an ongoing basis as conditions warrant. 

The level of potential problem loans and leases is another predominant factor in determining the relative level of risk 
in the loan and lease portfolio and in determining the appropriate level of the allowance for loan and lease losses.  
Potential  problem  loans  and  leases  are  generally  defined  by  management  to  include  loans  and  leases  rated  as 
substandard by management that are not considered impaired (i.e., non-accrual loans and leases and accruing troubled 
debt restructurings), but there are circumstances that create doubt as to the ability of the borrower to comply with 
repayment terms.  The decision of management to include performing loans and leases in potential problem loans and 
leases does not necessarily mean that the Company expects losses to occur, but that management recognizes a higher 
degree or risk associated with these loans and leases.  The loans and leases that have been reported as potential 
problem loans and leases are predominantly commercial loans and leases covering a diverse range of businesses and 
real estate property types.  At September 30, 2018, potential problem loans and leases totaled $24.6 million compared 
to $39.5 million at September 30, 2017. 

92

 
 
Liquidity and Capital Resources

The Company’s primary sources of funds are deposits, derived principally through its Payments divisions, and to a lesser 
extent through its community bank division, borrowings, principal and interest payments on loans and leases and MBS, 
and maturing investment securities.  In addition, the Company utilizes wholesale deposit sources to provide funding 
when necessary or when favorable terms are available. While scheduled loan repayments and maturing investments 
are relatively predictable, deposit flows and early loan repayments are influenced by the level of interest rates, general 
economic conditions and competition.

The Company relies on advertising, quality customer service, convenient locations and competitive pricing to attract 
and retain its community bank deposits and primarily solicits these deposits from its core market areas.  Based on its 
experience, the Company believes that its consumer checking, savings and money market accounts are relatively stable 
sources of deposits.  The Company’s ability to attract and retain time deposits has been, and will continue to be, affected 
by market conditions.  However, the Company does not foresee any significant community bank funding issues resulting 
from the sensitivity of time deposits to such market factors.

The low-cost checking deposits generated through the Company's Payments divisions may carry a greater degree of 
concentration risk than traditional consumer checking deposits but, based on experience, the Company believes that 
Payments generated deposits are a stable source of funding.  To date, the Company has not experienced any material net 
outflows related to Payments-generated deposits, though no assurance can be given that this will continue to be the 
case.

The Bank is required by regulation to maintain sufficient liquidity to assure its safe and sound operation.  In the opinion 
of management, the Bank is in compliance with this requirement.

Liquidity management is both a daily and long-term function of the Company’s management strategy.  The Company 
adjusts its investments in liquid assets based upon management’s assessment of (i) expected loan demand, (ii) the 
projected availability of purchased loan products, (iii) expected deposit flows, (iv) yields available on interest-bearing 
deposits and (v) the objectives of its asset/liability management program.  Excess liquidity is generally invested in 
interest-earning  overnight  deposits  and  other  short-term  government  agency  or  instrumentality  obligations.   If  the 
Company requires funds beyond its ability to generate them internally, it has additional borrowing capacity with the FHLB 
and other wholesale funding sources.  The Company is not aware of any facts that would be reasonably likely to have 
a material adverse impact on the Company’s liquidity or its ability to borrow additional funds.

The primary investing activities of the Company are the origination of loans and leases, the acquisitions of companies 
and the purchase of securities.  During the years ended September 30, 2018, 2017 and 2016, the Company originated 
loans and leases totaling $4.4 billion, $2.6 billion and $968.4 million, respectively.  Purchases of loans and leases 
totaled $165.7 million and $141.4 million during the years ended September 30, 2018 and 2017, respectively, and 
the  Company  did  not  purchase  any  loans  during  the  year  ended  September  30,  2016.   During  the  years  ended 
September 30, 2018, 2017 and 2016, the Company purchased MBS and other securities in the amount of $653.2 
million, $849.5 million and $902.9 million, respectively.  Of these purchases there were no securities designated as 
held  to  maturity  in  2018  and  $0.9  million  and  $298.9  million  designated  as  held  to  maturity  in  2017  and  2016, 
respectively.

At September 30, 2018, the Company had unfunded loan and lease commitments of $748.8 million.  See Note 14 to 
the  “Notes  to  Consolidated  Financial  Statements,”  which  is  included  in  Part  II,  Item  8  “Financial  Statements  and 
Supplementary Data” of this Annual Report on Form 10-K.  Certificates of deposit scheduled to mature in one year or 
less at September 30, 2018 totaled $1.56 billion, of which $1.32 billion were wholesale time deposits and $246.4 
million were non-wholesale time deposits. Management believes that loan repayment and other sources of funds will 
be adequate to meet the Company’s foreseeable short- and long-term liquidity needs.

93

 
 
 
 
 
The following table summarizes the Company’s significant contractual obligations at September 30, 2018 (dollars in 
thousands)

Contractual Obligations
Time deposits

Wholesale time deposits

Long-term debt

Short-term debt

Operating leases

Data processing services

Total

Total
276,180 $

$

Less than 1
year
246,357 $

1 to 3 years

3 to 5 years

More than 5
years

25,945 $

3,878 $

1,436,802

1,316,444

116,259

88,963

425,759

37,883

22,078

—

425,759

3,854

4,833

150

—

7,085

10,813

4,099

169

—

5,516

6,432

—

—

88,644

—

21,428

—

$ 2,287,665 $ 1,997,247 $

160,252 $

20,094 $

110,072

During July 2001, the Company’s unconsolidated trust subsidiary, First Midwest Financial Capital Trust I, sold $10.3 
million in floating-rate cumulative preferred securities. Proceeds from the sale were used to purchase trust preferred 
securities of the Company, which mature in 2031, and are redeemable at any time after five years. The capital securities 
are required to be redeemed on July 25, 2031; however, the Company has the option to redeem them earlier. The 
Company used the proceeds for general corporate purposes.  

In 2016, the Company completed a public offering of $75.0 million of its 5.75% fixed-to-floating rate subordinated 
debentures  due  August  15,  2026.  Use  of  proceeds  from  the  offering  was  for  general  purposes,  acquisitions  and 
investments in MetaBank as Tier 1 capital to support growth. 

Through the Crestmark Acquisition, consummated in the fourth quarter of fiscal 2018, the Company acquired $3.4 
million in floating rate capital securities due to Crestmark Capital Trust I, a 100%-owned nonconsolidated subsidiary of 
the company.  The subordinated debentures bear interest at LIBOR plus 3.00%, have a stated maturity of 30 years and 
are redeemable by the Company at par, with regulatory approval.  See Note 9 to the “Notes to Consolidated Financial 
Statements,” which is included in Part II, Item 8 “Financial Statements and Supplementary Data” of this Annual Report 
on Form 10-K.

The  Company  and  the  Bank  met  regulatory  requirements  for  classification  as  well-capitalized  institutions  at 
September 30, 2018.  See Note 13 to the “Notes to Consolidated Financial Statements,” which is included in Part II, 
Item 8 “Financial Statements and Supplementary Data” of this Annual Report on Form 10-K.

The payment of dividends and repurchase of shares have the effect of reducing stockholders’ equity.  Prior to authorizing 
such transactions, the Board of Directors considers the effect the dividend or repurchase of shares would have on 
liquidity and regulatory capital ratios.

The Board of Directors approved a minimum management target, reflected in its capital plan, for the Bank to stay at or 
above an 8% Tier 1 capital to adjusted total assets ratio during fiscal 2018.  Adjusted total assets are calculated based 
on a rolling six-month average basis.

Management  and  the  Board  of  Directors  are  also  mindful  of  new  capital  rules  that  will  increase  bank  and  holding 
company capital requirements and liquidity requirements.  No assurance can be given that our regulators will consider 
our liquidity level, or our capital level, though substantially in excess of current rules pursuant to which we are considered 
“well-capitalized,” to be sufficiently high in the future.

Off-Balance Sheet Financing Arrangements

For discussion of the Company’s off-balance sheet financing arrangements, see Note 14 of “Notes to Consolidated 
Financial Statements,” which is included in Part II, Item 8 “Financial Statements and Supplementary Data” of this Annual 
Report on Form 10-K.  Depending on the extent to which the commitments or contingencies described in Note 14 occur, 
the effect on the Company’s capital and net income could be significant.

94

 
 
 
 
 
 
Impact of Inflation and Changing Prices

The  Consolidated  Financial  Statements  and  Notes  thereto  presented  in  this  Annual  Report  have  been  prepared  in 
accordance with GAAP, which require the measurement of financial position and operating results in terms of historical 
dollars without considering the change in the relative purchasing power of money over time due to inflation.  The primary 
impact of inflation is reflected in the increased cost of the Company’s operations.  Unlike most industrial companies, 
virtually all the assets and liabilities of the Company are monetary in nature.  As a result, interest rates generally have 
a more significant impact on a financial institution’s performance than do the effects of general levels of inflation.  
Interest rates do not necessarily move in the same direction, or to the same extent, as the prices of goods and services. 
There have not been any material effects on Meta's business due to inflation during any of the last three fiscal years.

Impact of New Accounting Standards

See  Note  1  to  the  Consolidated  Financial  Statements  for  information  regarding  recently  issued  accounting 
pronouncements. 

Critical Accounting Policies

The Company’s financial statements are prepared in accordance with GAAP. The financial information contained within 
these  financial  statements  is,  to  a  significant  extent,  based  on  approximate  measures  of  the  financial  effects  of 
transactions and events that have already occurred. Management has identified the policies described below as Critical 
Accounting Policies. These policies involve complex and subjective decisions and assessments. Some of these estimates 
may be uncertain at the time they are made, could change from period to period, and could have a material impact on 
the financial statements. 

Allowance for Loan and Lease Losses  
The Company’s allowance for loan and lease losses methodology incorporates a variety of risk considerations, both 
quantitative  and  qualitative,  in  establishing  an  allowance  for  loan  and  lease  losses  that  management  believes  is 
appropriate at each reporting date.  Quantitative factors include the Company’s historical loss experience, delinquency 
and charge-off trends, collateral values, changes in non-performing loans and leases and other factors.  Quantitative 
factors also incorporate known information about individual loans and leases, including borrowers’ sensitivity to interest 
rate movements.  Qualitative factors include the general economic environment in the Company’s markets, including 
economic conditions throughout the Midwest and, in particular, the state of certain industries.  Size and complexity of 
individual credits in relation to loan and lease structure, existing loan and lease policies and pace of portfolio growth 
are other qualitative factors that are considered in the methodology.  Although management believes the levels of the 
allowance as of both September 30, 2018, and September 30, 2017, were adequate to absorb probable losses inherent 
in the loan and lease portfolio, a decline in local economic conditions or other factors could result in increasing losses.

Goodwill and Identifiable Intangible Assets
The Company accounts for business combinations under the acquisition method of accounting in accordance with ASC 
805, Business Combinations.  Under the acquisition method, the Company records assets acquired, including identifiable 
intangible assets, liabilities assumed, and any non-controlling interest in the acquired business at their fair values as 
of  the  acquisition  date.   Any  acquisition-related  transaction  costs  are  expensed  in  the  period  incurred.   Results  of 
operations of the acquired entity are included in the Consolidated Statements of Operations from the date of acquisition.  
Any measurement-period adjustments are recorded in the period the adjustment is identified.

The excess of consideration paid over the fair value of the net assets acquired is recorded as goodwill.  Determining 
the fair value of assets acquired, including identifiable intangible assets, liabilities assumed, and any non-controlling 
interest often requires the use of significant estimates and assumptions.  This may involve estimates based on third-
party valuations, such as appraisals, or internal valuations based on discounted cash flow analyses or other valuation 
techniques such as estimates of attrition, inflation, asset growth rates, discount rates, multiples of earnings or other 
relevant factors.  In addition, the determination of the useful lives over which an intangible asset will be amortized is 
subjective.  See Note 20 Goodwill and Intangibles to the Consolidated Financial Statements for further information.

95

 
 
 
 
Item 7A.  Quantitative and Qualitative Disclosures About Market Risk and Interest Rate Risk

As stated above, the Company derives a portion of its income from the excess of interest collected over interest paid.  
The rates of interest the Company earns on assets and pays on liabilities generally are established contractually for a 
period of time.  Market interest rates change over time.  Accordingly, the Company’s results of operations, like those 
of most financial institutions, are impacted by changes in interest rates and the interest rate sensitivity of its assets 
and liabilities.  The risk associated with changes in interest rates and the Company’s ability to adapt to these changes 
is known as interest rate risk and is the Company’s only significant “market” risk.

The Company monitors and measures its exposure to changes in interest rates in order to comply with applicable 
government regulations and risk policies established by the Board of Directors, and in order to preserve stockholder 
value.  In monitoring interest rate risk, the Company analyzes assets and liabilities based on characteristics including 
size, coupon rate, repricing frequency, maturity date and likelihood of prepayment.

If the Company’s assets mature or reprice more rapidly or to a greater extent than its liabilities, then economic value 
of equity and net interest income would tend to increase during periods of rising rates and decrease during periods of 
falling interest rates.  Conversely, if the Company’s assets mature or reprice more slowly or to a lesser extent than its 
liabilities, then economic value of equity and net interest income would tend to decrease during periods of rising interest 
rates and increase during periods of falling interest rates.

The Company currently focuses lending efforts toward originating and purchasing competitively priced adjustable-rate 
and fixed-rate loan and lease products with short to intermediate terms to maturity, and may originate loans with terms 
longer than five years for borrowers that have a strong credit profile and typically lower loan-to-value ratios. This approach 
allows the Company to better maintain a portfolio of loans and leases that will have less sensitivity to changes in the 
level of interest rates, while providing a reasonable spread to the cost of liabilities used to fund the loans and leases.

The Company’s primary objective for its investment portfolio is to provide a source of liquidity for the Company.  In 
addition, the investment portfolio may be used in the management of the Company’s interest rate risk profile.  The 
investment policy generally calls for funds to be invested among various categories of security types and maturities 
based upon the Company’s need for liquidity, desire to achieve a proper balance between minimizing risk while maximizing 
yield, the need to provide collateral for borrowings and to fulfill the Company’s asset/liability management goals.

The Company’s cost of funds responds to changes in interest rates due to the relatively short-term nature of its deposit 
portfolio, and due to the relatively short-term nature of its borrowed funds.  The Company believes that its growing 
portfolio of low-cost deposits provides a stable and profitable funding vehicle, but also subjects the Company to greater 
risk in a falling interest rate environment than it would otherwise have without this portfolio.  This risk is due to the fact 
that, while asset yields may decrease in a falling interest rate environment, the Company cannot significantly reduce 
interest costs associated with these deposits, which thereby compresses the Company’s net interest margin.  As a 
result of the Company’s interest rate risk exposure in this regard, the Company has elected not to enter into any new 
longer-term wholesale borrowings.

The Board of Directors and relevant government regulations establish limits on the level of acceptable interest rate risk 
at the Company, to which management adheres.  There can be no assurance, however, that, in the event of an adverse 
change in interest rates, the Company’s efforts to limit interest rate risk will be successful. 

Interest Rate Risk (“IRR”)

Overview  
The Company actively manages interest rate risk, as changes in market interest rates can have a significant impact on 
reported earnings.  The Bank, like other financial institutions, is subject to interest rate risk to the extent that its interest-
bearing liabilities mature or reprice more rapidly than its interest-earning assets.  The interest rate risk process is 
designed to compare income simulations in market scenarios designed to alter the direction, magnitude and speed of 
interest  rate  changes,  as  well  as  the  slope  of  the  yield  curve.   The  Company  does  not  currently  engage  in  trading 
activities to control interest rate risk although it may do so in the future, if deemed necessary, to help manage interest 
rate risk.

96

 
 
 
 
 
 
Earnings at risk and economic value analysis 
As a continuing part of its financial strategy, the Bank considers methods of managing an asset/liability mismatch 
consistent with maintaining acceptable levels of net interest income.  In order to monitor interest rate risk, the Board 
of Directors has created an Investment Committee whose principal responsibilities are to assess the Bank’s asset/
liability mix and implement strategies that will enhance income while managing the Bank’s vulnerability to changes in 
interest rates.

The Company uses two approaches to model interest rate risk: Earnings at Risk (“EAR analysis”) and Economic Value 
of Equity (“EVE analysis”).  Under EAR analysis, net interest income is calculated for each interest rate scenario to the 
net interest income forecast in the base case.  EAR analysis measures the sensitivity of interest-sensitive earnings 
over a one-year minimum time horizon.  The results are affected by projected rates, prepayments, caps and floors. 
Management exercises its best judgment in making assumptions regarding events that management can influence, 
such  as  non-contractual  deposit  re-pricing,  as  well  as  events  outside  of  management's  control,  such  as  customer 
behavior on lending and deposit activity and the effect that competition has on both lending and deposit pricing.  These 
assumptions are subjective and, as a result, net interest income simulation results will differ from actual results due 
to the timing, magnitude and frequency of interest rate changes, changes in market conditions, customer behavior and 
management  strategies,  among  other  factors.  We  perform  various  sensitivity  analyses  on  assumptions  of  deposit 
attrition and deposit re-pricing. Market-implied forward rates and various likely and extreme interest rate scenarios can 
be used for EAR analysis.  These likely and extreme scenarios can include rapid and gradual interest rate ramps, rate 
shocks and yield curve twists.

The EAR analysis used in the following table reflects the required analysis used no less than quarterly by management.  
It models -100, +100, +200, +300 and +400 basis point parallel shifts in market interest rates over the next one-year 
period.  Due to the current low level of interest rates, only a  100 basis point parallel shift is represented.

The Company is within Board approved policy limits for all interest rate scenarios using the snapshot as of September 30, 
2018. The tables below show the results of the scenarios as of September 30, 2018 and 2017:

Net Sensitive Earnings at Risk

Balances as of September 30, 2018

Net Sensitive Earnings at Risk

Standard (Parallel Shift) Year 1

Net Interest Income at Risk%

Percent Change Scenario

Board Policy Limits

-100

+100

+200

+300

+400

-3.0%

-8.0%

2.6%

-8.0%

5.1%

-10.0%

7.4%

-15.0%

9.9%

-20.0%

Balances as of September 30, 2017

Net Sensitive Earnings at Risk

Standard (Parallel Shift) Year 1

Net Interest Income at Risk%

Percent Change Scenario

Board Policy Limits

-100

+100

+200

+300

+400

-6.6%

-8.0%

3.7%

-8.0%

6.0%

-10.0%

8.4%

-15.0%

10.9%

-20.0%

The EAR analysis reported at September 30, 2018, shows that in an increasing +100, +200, +300, and +400 interest 
rate environment, more assets than liabilities will reprice over the modeled one-year period.

97

 
 
 
 
 
 
 
IRR is a snapshot in time.  The Company’s business and deposits are very predictably cyclical on a weekly, monthly 
and yearly basis.  The Company’s static IRR results could vary depending on which day of the week and timing in relation 
to certain payrolls, as well as time of the month in regard to early funding of certain programs, when this snapshot is 
taken.  The Company’s overnight federal funds purchased fluctuates on a predictable daily and monthly basis due to 
fluctuations in a portion of its non-interest bearing deposit base, primarily related to payroll processing and timing of 
when certain programs are prefunded and when the funds are received. Owing to the snapshot nature of IRR, as is 
required by regulators, in concert with the Company’s predictable weekly, monthly and yearly fluctuating deposit base 
and  overnight  borrowings,  the  results  produced  by  static  IRR  analysis  are  not  necessarily  representative  of  what 
management, the Board of Directors and others would view as the Company’s true IRR positioning.  Management and 
the Board are aware of and understand these typical borrowing and deposit fluctuations as well as the point in time 
nature of IRR analysis and anticipated an outcome where the Company may temporarily be outside of Board policy limits 
based on a snapshot analysis.

For management to better understand the IRR position of the Bank, an alternative IRR run was completed, for which 
all September 30, 2018, values were utilized with the exception of overnight borrowings, non-interest bearing deposits, 
brokered deposits, cash due from banks, non-earning assets, and non-paying liabilities. To diminish potential issues 
documented above, quarterly average balances were utilized for overnight borrowings, non-interest-bearing deposits, 
brokered deposits and cash due from banks. Non-earning assets and non-paying liabilities were used to balance the 
balance sheet. Management believes this view on IRR, while still subject to some yearly cyclicality, more accurately 
portrays the Bank's IRR position.  As noted in the below chart, the alternative EAR results are more normalized and 
slightly improved in the -100 interest rate shock compared to the static results, as reduced time deposits were offset 
by higher overnight borrowings and non-interest bearing deposits.

The Company would be within policy limits in all scenarios utilizing the alternative IRR scenario run for management 
purposes.  The tables below highlight those results for September 30, 2018 and 2017.

Alternative Net Sensitive Earnings at Risk

Balances as of September 30, 2018

Alternative IRR Results

Standard (Parallel Shift) Year 1

Net Interest Income at Risk%

Net Sensitive Earnings at Risk

Percent Change Scenario

Board Policy Limits

-100

+100

+200

+300

+400

-2.8%

-8.0%

2.4%

-8.0%

4.7%

-10.0%

6.9%

-15.0%

9.1%

-20.0%

Balances as of September 30, 2017

Alternative IRR Results

Standard (Parallel Shift) Year 1

Net Interest Income at Risk%

Net Sensitive Earnings at Risk

Percent Change Scenario
Board Policy Limits

-100

+100

+200

+300

+400

-1.8%
-8.0%

3.4%
-8.0%

5.4%
-10.0%

5.7%
-15.0%

6.3%
-20.0%

The alternative EAR analysis reported at September 30, 2018 shows that in an increasing +100, +200, +300, and 
+400 interest rate environment, more assets than liabilities will reprice over the modeled one-year period.

98

 
 
 
Net Sensitive Earnings at Risk as of September 30, 2018 

Balances as of September 30, 2018

Basis Point Change Scenario

Total Loans and Leases

Total Investments (non-TEY) and
other Earning Assets

Total Interest -Sensitive Income

Total Interest-Bearing Deposits

Total Borrowings

% of

Total
Earning

Change in Interest Income/Expense
for a given change in interest rates

Over / (Under) Base Case Parallel Shift

Assets

-100

Base

+100

+200

+300

+400

Total
Earning

Assets (in
$000's)

2,956,859

59.1% 203,530

219,768

236,756

253,706

270,537

287,470

2,046,476

40.9%

63,908

70,074

74,881

79,446

83,957

88,504

5,003,335

100.0% 267,438

289,843

311,637

333,151

354,494

375,974

2,025,564

82.6%

30,676

41,654

52,971

64,288

75,606

86,923

427,570

17.4%

6,413

10,749

15,086

19,424

23,764

28,106

Total Interest-Sensitive Expense

2,453,134

100.0%

37,089

52,403

68,057

83,713

99,370

115,029

Alternative Net Sensitive Earnings at Risk

Alternative IRR Results

% of

Total
Earning

Change in Interest Income/Expense
for a given change in interest rates

Over / (Under) Base Case Parallel Shift

Assets

-100

Base

+100

+200

+300

+400

Total
Earning

Assets (in
$000's)

2,965,747

59.2% 203,529

219,767

236,754

253,704

270,535

287,468

2,047,752

40.8%

64,005

70,230

75,101

79,734

84,325

88,955

5,013,499

100.0% 267,534

289,997

311,855

333,438

354,860

376,423

1,997,117

80.3%

30,533

41,403

52,613

63,823

75,033

86,243

488,703

19.7%

7,333

12,334

17,341

22,355

27,382

32,415

Basis Point Change Scenario

Total Loans and Leases

Total Investments (non-TEY) and
other Earning Assets

Total Interest -Sensitive Income

Total Interest-Bearing Deposits

Total Borrowings

Total Interest-Sensitive Expense

2,485,820

100.0%

37,866

53,737

69,955

86,178

102,415

118,658

The Company believes that its growing portfolio of non-interest bearing deposits provides a stable and profitable funding 
vehicle and a significant competitive advantage in a rising interest rate environment as the Company’s cost of funds 
will likely remain relatively low, with less increase expected relative to other banks. 

Under EVE analysis, the economic value of financial assets, liabilities and off-balance sheet instruments is derived 
under each rate scenario.  The economic value of equity is calculated as the difference between the estimated market 
value of assets and liabilities, net of the impact of off-balance sheet instruments.

The EVE analysis used in the following table reflects the required analysis used no less than quarterly by management.  
It models immediate -100, +100, +200, 300 and +400 basis point parallel shifts in market interest rates.  Due to the 
current low level of interest rates, only a -100 basis point parallel shift is represented.

99

 
 
 
 
 
 
 
 
 
The Company is within Board policy limits for all scenarios. The tables below show the results of the scenario as of 
September 30, 2018 and 2017:

Economic Value Sensitivity

Balances as of September 30, 2018

Standard (Parallel Shift)

Economic Value of Equity at Risk%

Percent Change Scenario

Board Policy Limits

-100

+100

+200

+300

+400

0.6%

-10.0%

-2.6%

-10.0%

-6.0%

-20.0%

-9.8%

-30.0%

-12.3%

-40.0%

Balances as of September 30, 2017

Standard (Parallel Shift)

Economic Value of Equity at Risk%

Percent Change Scenario

Board Policy Limits

-100

+100

+200

+300

+400

-3.2%

-10.0%

-0.8%

-10.0%

-3.8%

-20.0%

-7.8%

-30.0%

-10.7%

-40.0%

The EVE at risk reported at September 30, 2018, shows that as interest rates increase immediately, the economic 
value of equity position will decrease from the base, partially due to the degree of the economic value of its base asset 
size in relation to the economic value of its base liabilities.

The Company would be within policy limits in all scenarios utilizing the alternative IRR scenario run for management 
purposes.  The tables below highlight those results for September 30, 2018 and 2017:

Alternative Economic Value Sensitivity

Balances as of September 30, 2018

Alternative IRR Results

Percent Change Scenario

Board Policy Limits

Standard (Parallel Shift)

Economic Value of Equity at Risk%

-100

+100

+200

+300

+400

0.4%

-10.0%

-2.4%

-10.0%

-5.5%

-20.0%

-9.2%

-30.0%

-11.5%

-40.0%

Balances as of September 30, 2017

Alternative IRR Results

Standard (Parallel Shift)

Economic Value of Equity at Risk%

Percent Change Scenario

Board Policy Limits

-100

+100

+200

+300

+400

-2.2%

-10.0%

-1.9%

-10.0%

-6.0%

-20.0%

-10.9%

-30.0%

-14.7%

-40.0%

The EVE at risk reported using the alternative methodology used for management purposes shows that as interest 
rates increase immediately, the economic value of equity position will decrease from the base, partially due to the 
degree of the economic value of its base asset size in relation to the economic value of its base liabilities. 

Detailed Economic Value Sensitivity as of September 30, 2018 

The following table details the economic value sensitivity to changes in market interest rates at September 30, 2018, 
for loans and leases, investments, deposits, borrowings and other assets and liabilities (dollars in thousands).

100

 
 
 
 
 
 
 
 
 
 
Balances as of September 30, 2018

Basis Point Change Scenario

Total Loans and Leases

Total Investment

Other Assets

Assets

Interest Bearing Deposits

Non-Interest Bearing Deposits

Total Borrowings & Other Liabilities

Book

Value (in
$000's)

2,956,859

2,043,919

820,355

5,821,133

2,025,564

2,420,142

552,212

% of

Total

Change in Economic Value
for a given change in interest rates

Over / (Under) Base Case Parallel Shift

Assets

-100

+100

+200

+300

+400

51%

35%

14%

100%

41%

48%

11%

1.3%

4.2%

—%

2.1%

0.8%

5.0%

—%

2.5%

-1.3%

-4.9%

—%

-2.4%

-0.8%

-4.5%

—%

-2.3%

-2.5%

-9.9%

—%

-4.7%

-1.5%

-8.5%

—%

-4.4%

-3.7%

-14.8%

—%

-7.1%

-2.2%

-4.8%

-18.7%

—%

-9.0%

-2.9%

-12.2%

-15.6%

—%

-6.3%

—%

-8.1%

Liabilities

4,997,918

100%

Detailed Alternative Economic Value Sensitivity

The following is EVE at risk reported using the alternative methodology used for management purposes, for loans and 
leases, investments, deposits, borrowings, and other assets and liabilities (dollars in thousands). The analysis reflects 
the more evenly matched changes in value of the Bank’s non-interest bearing deposit base under a rising rate environment 
relative to changes in value observed in total investments.

Alternative IRR Results

Economic Value Sensitivity

Basis Point Change Scenario

Total Loans and Leases

Total Investment

Other Assets

Assets

Interest Bearing Deposits

Non-Interest Bearing Deposits

Total Borrowings & Other Liabilities

Book

Value (in
$000's)

2,965,747

2,045,195

810,191

5,821,133

1,997,117

2,489,611

511,190

% of

Total

Change in Economic Value
for a given change in interest rates

Over / (Under) Base Case Parallel Shift

Assets

-100

+100

+200

+300

+400

51%

35%

14%

100%

40%

50%

10%

1.3%

4.2%

—%

2.1%

0.8%

5.0%

—%

2.6%

-1.3%

-4.9%

—%

-2.4%

-0.7%

-4.5%

—%

-2.4%

-2.5%

-9.9%

—%

-4.7%

-1.5%

-8.6%

—%

-4.5%

-3.7%

-14.8%

—%

-7.1%

-2.1%

-4.8%

-18.7%

—%

-9.0%

-2.8%

-12.3%

-15.7%

—%

-6.5%

—%

-8.3%

Liabilities

4,997,918

100%

Certain shortcomings are inherent in the method of analysis discussed above and as presented in the table.  For 
example, although certain assets and liabilities may have similar maturities or periods to repricing, they may react in 
different degrees to changes in market interest rates.  Also, the interest rates on certain types of assets and liabilities 
may fluctuate in advance of changes in market interest rates, while interest rates on other types may lag behind changes 
in market rates.  Additionally, certain assets, such as adjustable rate mortgage loans, have features that restrict changes 
in interest rates on a short-term basis and over the life of the asset.  Furthermore, although management has estimated 
changes in the levels of prepayments and early withdrawal in these rate environments, such levels would likely deviate 
from those assumed in calculating the table.  Finally, the ability of some borrowers to service their debt may decrease 
in the event of an interest rate increase. 

The above EAR and EVE measures do not include all actions that management may undertake to manage interest 
rate risk in response to anticipated changes in interest rates.

101

 
 
 
 
Item 8.   

Financial Statements and Supplementary Data

Table of Contents

Report of Independent Registered Public Accounting Firm

Consolidated Financial Statements

Statements of Financial Condition

Statements of Operations

Statements of Comprehensive Income

Statements of Changes in Stockholders’ Equity

Statements of Cash Flows

Notes to Consolidated Financial Statements

102

 
 
KPMG LLP
2500 Ruan Center
666 Grand Avenue
Des Moines, IA 50309

Report of Independent Registered Public Accounting Firm

The Board of Directors and Stockholders
Meta Financial Group, Inc.:

Opinion on the Consolidated Financial Statements

We  have  audited  the  accompanying  consolidated  statements  of  financial  condition  of  Meta  Financial  Group,  Inc. 
and subsidiaries (the Company) as of September 30, 2018 and 2017, the related consolidated statements of operations, 
comprehensive income, changes in stockholders’ equity, and cash flows for each of the years in the three year period 
ended September 30, 2018, and the related notes (collectively, the consolidated financial statements). In our opinion, 
the consolidated financial statements present fairly, in all material respects, the financial position of the Company as 
of September 30, 2018 and 2017, and the results of its operations and its cash flows for each of the years in the 
three year period ended September 30, 2018, in conformity with U.S. generally accepted accounting principles.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United 
States) (PCAOB), the Company’s internal control over financial reporting as of September 30, 2018, based on criteria 
established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of 
the  Treadway  Commission,  and  our  report  dated  November  29,  2018  expressed  an  unqualified  opinion  on  the 
effectiveness of the Company’s internal control over financial reporting.

Basis for Opinion

These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to 
express an opinion on these consolidated financial statements based on our audits. We are a public accounting firm 
registered with the PCAOB and are required to be independent with respect to the Company in accordance with the 
U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and 
the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and 
perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free of 
material misstatement, whether due to error or fraud. Our audits included performing procedures to assess the risks 
of  material  misstatement  of  the  consolidated  financial  statements,  whether  due  to  error  or  fraud,  and  performing 
procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the 
amounts and disclosures in the consolidated financial statements. Our audits also included evaluating the accounting 
principles used and significant estimates made by management, as well as evaluating the overall presentation of the 
consolidated financial statements. We believe that our audits provide a reasonable basis for our opinion.

/s/ KPMG LLP

We have served as the Company’s auditor since 2008.

Des Moines, Iowa
November 29, 2018

103

 
 
 
 
 
(Dollars in Thousands, Except Share and Per Share Data)

META FINANCIAL GROUP, INC. AND SUBSIDIARIES
Consolidated Statements of Financial Condition

ASSETS

Cash and cash equivalents

Investment securities available-for-sale

Mortgage-backed securities available-for-sale

Investment securities held to maturity

Mortgage-backed securities held to maturity

Loans held for sale

Loans and leases receivable

Allowance for loan and lease losses

Federal Home Loan Bank stock, at cost

Accrued interest receivable

Premises, furniture, and equipment, net

Rental equipment

Bank-owned life insurance

Foreclosed real estate and repossessed assets

Goodwill

Intangible assets

Prepaid assets

Deferred taxes

Other assets

Total assets

LIABILITIES AND STOCKHOLDERS’ EQUITY

LIABILITIES

Non-interest-bearing checking

Interest-bearing checking

Savings deposits

Money market deposits

Time certificates of deposit

Wholesale deposits

Total deposits

Short-term debt

Long-term debt

Accrued interest payable

Accrued expenses and other liabilities

Total liabilities

STOCKHOLDERS’ EQUITY

Preferred stock, 3,000,000 shares authorized, no shares issued or outstanding at September 30, 2018 and
2017, respectively

Common stock, $.01 par value; 90,000,000 and 45,000,000 shares authorized, 39,192,063 and 
28,871,621 shares issued, and 39,167,280 and 28,867,785 shares outstanding at September 30, 2018 
and 2017, respectively (1)

Common stock, Nonvoting, $.01 par value; 3,000,000 shares authorized, no shares issued or outstanding
at September 30, 2018 and 2017, respectively

Additional paid-in capital

Retained earnings

Accumulated other comprehensive (loss) income

Treasury stock, at cost, 24,783 and 3,836 common shares at September 30, 2018 and 2017, respectively

Total equity attributable to parent

Non-controlling interest

Total stockholders' equity

September 30, 2018

September 30, 2017

$

99,977

$

1,487,960

364,065

164,304

7,850

15,606

2,944,739

(13,040)

23,400

22,016

40,458

107,290

87,293

31,638

303,270

70,719

27,906

18,737

30,879

1,267,586

1,106,977

586,454

449,840

113,689

—

1,325,371

(7,534)

61,123

19,380

19,320

—

84,702

292

98,723

52,178

28,392

9,101

12,738

$

$

5,835,067

$

5,228,332

2,405,274

$

2,454,057

111,587

54,765

51,995

276,180

1,531,186

4,430,987

425,759

88,963

7,794

133,838

5,087,341

—

393

—

565,811

213,048

(33,111)

(1,989)

744,152

3,574

747,726

67,294

53,505

48,758

123,637

476,173

3,223,424

1,404,534

85,533

2,280

78,065

4,793,836

—

288

—

258,144

167,164

9,166

(266)

434,496

—

434,496

Total liabilities and stockholders’ equity

$

5,835,067

$

5,228,332

(1) All share and per share data for all periods presented has been adjusted to reflect the 3-for-1 forward stock split of the Company's common 
stock effected by the Company on October 4, 2018.

See Notes to Consolidated Financial Statements.

104

 
 
 
 
 
 
META FINANCIAL GROUP, INC. AND SUBSIDIARIES
Consolidated Statements of Operations

(Dollars in Thousands, Except Share and Per Share Data)

Interest and dividend income:

Loans and leases, including fees

Mortgage-backed securities

Other investments

Interest expense:

Deposits

FHLB advances and other borrowings

Net interest income

Provision for loan and lease losses

For the Years Ended September 30,

2018

2017

2016

$

98,475

$

52,117

$

15,479

44,580

158,534

15,163

12,822

27,985

16,571

39,415

108,103

6,051

8,822

14,873

36,187

15,771

29,438

81,396

614

3,477

4,091

130,549

93,230

77,305

29,432

10,589

4,605

Net interest income after provision for loan and lease losses

101,117

82,641

72,700

Non-interest income:

Refund transfer product fees

Tax advance product fees

Card fees

Rental income

Loan and lease fees

Bank-owned life insurance income

Deposit fees

Loss on sale of securities, net (Includes ($8,177), ($493), and ($326) reclassified from accumulated
other comprehensive income (loss) for net losses on available for sale securities for the fiscal years
ended September 30, 2018, 2017 and 2016, respectively)

Gain on sale of loans and leases

Loss on foreclosed real estate

Other income

Total non-interest income

Non-interest expense:

Compensation and benefits

Refund transfer product expense

Tax advance product expense

Card processing expense

Occupancy and equipment expense

Operating lease equipment depreciation expense

Legal and consulting expense

Marketing

Data processing expense

Amortization expense

Intangible impairment

Other expense

Total non-interest expense

41,879

35,703

94,446

7,333

4,470

2,590

4,451

(8,177)

355

(19)

1,494

184,525

109,044

11,750

1,817

26,283

19,740

5,386

15,064

2,674

1,226

9,641

18

25,589

228,232

38,956

31,913

94,707

—

3,882

2,216

736

(493)

—

(6)

261

23,347

1,575

70,533

—

3,374

1,656

603

(326)

—

—

8

172,172

100,770

88,728

11,885

3,241

24,130

16,465

—

8,384

2,117

1,449

12,362

10,248

20,654

199,663

61,675

8,648

—

22,263

13,999

—

4,824

1,972

1,334

4,828

—

15,105

134,648

Income before income tax expense

57,410

55,150

38,822

Income tax expense (Includes ($2,330), ($185), and ($118) income tax benefit reclassified from
accumulated other comprehensive income (loss) for the fiscal years ended September 30, 2018, 2017
and 2016, respectively)

Net income before non-controlling interest

Net income attributable to non-controlling interest

Net income attributable to parent

Earnings per common share (1):

Basic

Diluted

5,117

10,233

5,602

52,293

673

51,620

1.68

1.67

$

$

$

44,917

—

44,917

1.62

1.61

$

$

$

33,220

—

33,220

1.31

1.30

$

$

$

(1) All share and per share data for all periods presented has been adjusted to reflect the 3-for-1 forward stock split of the Company's common 
stock effected by the Company on October 4, 2018. 

105

 
 
 
 
 
 
 
 
 
 
 
META FINANCIAL GROUP, INC. AND SUBSIDIARIES
Consolidated Statements of Comprehensive Income

 (Dollars in Thousands)

For Years Ended September 30,
2017

2016

2018

Net income before non-controlling interests

$

52,293 $

44,917 $

33,220

Other comprehensive income:

Change in net unrealized (loss) gain on securities

(66,053)

(21,661)

Losses realized in net income

Deferred income tax effect

Unrealized gains on currency translation

Total other comprehensive loss income

8,177

(57,876)

(15,596)

3

493

(21,168)

(7,414)

—

31,965

326

32,291

11,826

—

(42,277)

(13,754)

20,465

Total comprehensive income

Total comprehensive income attributable to non-controlling interest

10,016

673

31,163

53,685

—

—

Comprehensive income attributable to parent

$

9,343 $

31,163 $

53,685

See Notes to Consolidated Financial Statements.

106

 
 
 
 
 
META FINANCIAL GROUP, INC. AND SUBSIDIARIES
Consolidated Statements of Changes in Stockholders' Equity
For the Years Ended September 30, 2016, 2017 and 2018 

All share and per share data for all periods presented in the following table has been adjusted to reflect the 3-for-1 forward stock split of the 
Company's common stock effected by the Company on October 4, 2018.  

(Dollars in Thousands, Except Share and Per
Share Data)

Common
Stock

Additional
Paid-in
Capital

Retained
Earnings

Meta Financial Group Stockholder's Equity

Accumulated
Other
Comprehensive
Income (Loss),
Net of Tax

Treasury
Stock

 Total Meta
Stockholders’
Equity

Non-
controlling
Interest

Total
Equity

Balance, September 30, 2015

$

245

$ 170,586

$ 98,359

$

2,455

$

(310) $

271,335

$

— $ 271,335

$

$

$

$

Cash dividends declared on common stock
($0.17 per share)

Issuance of common shares from the sales of
equity securities

Issuance of common shares due to issuance
of stock options and restricted stock

Stock compensation

Net change in unrealized gains (losses) on
securities, net of income taxes

Net income

Balance, September 30, 2016

Balance, September 30, 2016

Adoption of Accounting Standards Update
2016-09

Cash dividends declared on common stock
($0.17 per share)

Issuance of common shares due to exercise
of stock options

Issuance of common shares due to restricted
stock

Issuance of common shares due to ESOP

Issuance of common shares due to
acquisition

Contingent consideration equity earnout due
to acquisition

Shares repurchased for tax withholdings on
stock compensation

Stock compensation

Net change in unrealized losses on securities,
net of income taxes

Net income

Balance, September 30, 2017

Balance, September 30, 2017

Cash dividends declared on common stock
($0.18 per share)

Issuance of common shares due to exercise
of stock options

Issuance of common shares due to restricted
stock

Issuance of common shares due to ESOP

Issuance of common shares due to
acquisition

Shares repurchased for tax withholdings on
stock compensation

Stock compensation

Net change in unrealized losses on securities,
net of income taxes

Net income

Non-controlling interest due to acquisition

Distributions to non-controlling interest

—

8

2

—

—

—

—

(4,389)

11,493

2,045

486

—

—

—

—

—

—

33,220

—

—

—

—

20,465

—

—

—

310

—

—

—

(4,389)

11,501

2,357

486

20,465

33,220

—

—

—

—

—

—

(4,389)

11,501

2,357

486

20,465

33,220

255

$ 184,610

$ 127,190

$

22,920

$

— $

334,975

$

— $ 334,975

255

$ 184,610

$ 127,190

$

22,920

$

— $

334,975

$

— $ 334,975

—

—

—

12

—

21

—

—

—

—

—

104

(104)

—

(4,839)

650

—

1,174

37,275

24,142

(204)

10,393

—

—

—

—

—

—

—

—

—

—

44,917

—

—

—

—

—

—

—

—

—

(13,754)

—

—

—

—

—

—

—

—

(266)

—

—

—

—

(4,839)

650

12

1,174

37,296

24,142

(470)

10,393

(13,754)

44,917

—

—

—

—

—

—

—

—

—

—

—

—

(4,839)

650

12

1,174

37,296

24,142

(470)

10,393

(13,754)

44,917

288

$ 258,144

$ 167,164

$

9,166

$

(266) $

434,496

$

— $ 434,496

288

$ 258,144

$ 167,164

$

9,166

$

(266) $

434,496

$

— $ 434,496

—

(5,736)

—

1

4

1

147

—

1,605

99

295,667

—

—

—

—

—

—

(875)

11,123

—

—

—

—

—

—

—

—

—

—

51,620

—

—

—

—

—

—

—

—

—

(42,277)

—

—

—

—

—

—

—

—

(1,723)

—

—

—

—

—

(5,736)

148

4

1,606

295,766

(2,598)

11,123

(42,277)

51,620

—

—

—

—

—

—

—

—

—

—

(5,736)

148

4

1,606

295,766

(2,598)

11,123

(42,277)

673

52,293

3,167

(266)

3,167

(266)

Balance, September 30, 2018

$

393

$ 565,811

$ 213,048

$

(33,111) $ (1,989) $

744,152

$

3,574

$ 747,726

See Notes to Consolidated Financial Statements.

107

 
 
 
 
 
 
 
 
 
 
 
META FINANCIAL GROUP, INC. AND SUBSIDIARIES
Consolidated Statements of Cash Flows

(Dollars in Thousands)
Cash flows from operating activities:

Net income before noncontrolling interest

Adjustments to reconcile net income to net cash provided by operating activities:

Depreciation, amortization and accretion, net

Stock compensation

Provision (recovery):

Loan and lease losses

Deferred taxes

Loans held for sale:

Originations

Proceeds from sales

Net change

Fair value adjustment of foreclosed real estate

Net realized (gain) loss:

Other assets

Foreclosed real estate or other assets

Available for sale securities, net

Held to maturity securities, net

Loans held for sale

Lease receivables and equipment

Net change:

Other assets

Accrued interest payable

Accrued expenses and other liabilities

Accrued interest receivable

Change in bank-owned life insurance value

Impairment of intangibles

Excess contingent consideration paid

Net cash provided by operating activities

Cash flows from investing activities:

Available for Sale securities:

    Purchases

    Proceeds from sales

    Proceeds from maturities and principal repayments

Held to Maturity:

    Purchases

    Proceeds from sales

    Proceeds from maturities and principal repayments

Bank Owned Life Insurance:

    Purchases

Loans and leases:

    Purchases

    Proceeds from sales

    Net change

Proceeds from sales of foreclosed real estate or other assets

Federal Home Loan Bank stock:

    Purchases

    Redemption

Rental Equipment:

    Purchases

    Proceeds from sales

Premises and equipment:

    Purchases

    Proceeds from sales

Rental equipment operating lease originations

Cash paid for acquisitions

108

For the Years Ended September 30,

2018

2017

2016

$

52,293 $

44,917 $

33,220

37,722

11,123

29,432

6,530

(1,691)

17,621

952

29

127

19

8,177

—

(181)

(526)

2,633

1,933

(28,610)

2,745

(2,591)

18

—

45,048

10,393

10,589

(6,286)

(685,934)

685,934

—

18

406

6

537

(44)

—

—

(23,408)

1,405

30,806

(2,181)

(2,216)

10,248

(248)

35,617

486

4,605

(230)

—

—

—

—

104

—

326

—

—

—

(1,968)

603

11,237

(3,847)

(1,656)

—

—

137,755

119,990

78,497

(626,575)

596,758

162,118

—

—

40,525

(848,613)

457,306

126,420

(932)

5,870

45,615

(603,995)

285,508

116,333

(298,869)

—

20,465

—

(25,000)

(10,000)

(165,670)

22,611

(493,381)

244

(961,124)

998,880

(1,848)

2,362

(8,542)

—

(15,000)

(6)

(141,403)

4,720

(274,840)

200

(715,891)

702,280

—

—

—

89

(217,985)

—

(860,902)

837,800

—

—

(6,798)

(6,979)

58

—

(29,425)

55

—

—

 
Cash received upon acquisitions

Net cash used in investing activities

Cash flows from financing activities:

Net change:

    Checking, savings, and money market deposits

    Time deposits

    Wholesale deposits

    FHLB and other borrowings

    Federal funds

    Securities sold under agreements to repurchase

    Short-term borrowings

Distributions to non-controlling interest

Principal payments:

Other liabilities

Capital lease obligations

Cash dividends paid

Purchase of shares by ESOP

Issuance of restricted stock

Proceeds from exercise of stock options & issuance of common stock

Shares repurchased for tax withholdings on stock compensation

Contingent consideration - cash paid

Proceeds from long term debt

Redemption of long term debt

Payment of debt issuance costs

Payment of debt extinguishment costs

58,858

(389,790)

—

—

(700,433)

(738,480)

7

(143,096)

229,982

(415,000)

(565,000)

1,222

(11,642)

(266)

(4,888)

(62)

(5,736)

1,606

4

148

(2,598)

—

—

(258)

—

—

319,524

(2,355)

476,173

308,000

(5,000)

(565)

—

—

—

(80)

(4,839)

1,174

12

650

(470)

(17,253)

—

—

—

(772)

737,727

34,821

—

100,000

452,000

(969)

—

—

—

(126)

(4,389)

—

—

13,858

—

—

75,000

—

(1,767)

—

Net cash (used in) provided by financing activities

(915,577)

1,074,199

1,406,155

Effect of exchange rate changes on cash

3

—

—

Net change in cash and cash equivalents

(1,167,609)

493,756

746,172

Cash and cash equivalents at beginning of year

Cash and cash equivalents at end of year

1,267,586

773,830

$

99,977 $

1,267,586 $

27,658

773,830

109

META FINANCIAL GROUP, INC. AND SUBSIDIARIES
Consolidated Statements of Cash Flows (Con't.)

 (Dollars in Thousands)
Supplemental disclosure of cash flow information

Cash paid during the year for:

Interest

Income taxes

Franchise taxes

Other taxes

Supplemental disclosure of non-cash investing and financing activities:

    Transfers

Loans and leases to foreclosed real estate or other assets

Loans and leases to rental equipment

Rental equipment to loans and leases

Loans and leases to held for sale

Contingent consideration - equity

Stock issued for acquisitions

Purchases/Sales of investment securities accrued, not settled

    Available for sale purchases

Securities transferred from held-to-maturity to available-for-sale

See Notes to Consolidated Financial Statements.

For the Years Ended September 30,

2018

2017

2016

$

33,499 $

16,278 $

8,946

160

206

30,451

9

993

15,068

—

295,767

1,430

346,771

20,058

187

290

440

—

—

—

24,142

37,296

—

—

3,488

5,898

98

79

76

—

—

—

—

—

—

—

110

 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 1.  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES 

PRINCIPLES OF CONSOLIDATION

The Consolidated Financial Statements include the accounts of Meta Financial Group, Inc. (the “Company”), a unitary 
savings and loan holding company located in Sioux Falls, South Dakota, and its wholly-owned subsidiaries which include 
MetaBank (the “Bank”), a federally chartered savings bank whose primary federal regulator is the Office of the Comptroller 
of the Currency, and Meta Capital, LLC, a wholly owned service corporation subsidiary of MetaBank which invests in 
companies  in  the  financial  services  industry.  All  significant  intercompany  balances  and  transactions  have  been 
eliminated. The Company also owns 100% of First Midwest Financial Capital Trust I (the “Trust”), which was formed in 
July 2001 for the purpose of issuing trust preferred securities.  The Trust is not included in the Consolidated Financial 
Statements of the Company. Through the Crestmark Acquisition, the Company acquired floating rate capital securities 
due to Crestmark Capital Trust I, a 100%-owned nonconsolidated subsidiary of the Company. See Note 2. Acquisitions 
for additional disclosure on the Crestmark Acquisition. In addition, the Company evaluates its relationships with other 
entities to identify whether they are variable interest entities ("VIEs") and to assess whether it is the primary beneficiary 
of such entities. If the determination is made that the Company is the primary beneficiary, then that entity is included 
in the Consolidated Financial Statements. If an entity is not a VIE, the Company also evaluates arrangements in which 
there is a general partner or managing member to determine whether consolidation is appropriate.

Variable Interest Entities 

VIEs are defined by contractual ownership or other interests that change with fluctuations in the VIE's net asset value. 
The primary beneficiary is the entity which has both: (1) the power to direct the activities of the VIE that most significantly 
impacts the VIE’s economic performance, and (2) the obligation to absorb losses or receive benefits of the entity that 
could potentially be significant to the VIE. To determine whether or not a variable interest the Company holds could 
potentially be significant to the VIE, the Company considers both qualitative and quantitative factors regarding the 
nature, size and form of the Company's involvement with the VIE. Further, the Company assesses whether or not the 
Company is the primary beneficiary of a VIE on an ongoing basis.

The Crestmark Capital Trust I qualifies as a VIE for which the Company is not the primary beneficiary. Consequently, 
the accounts of that entity are not consolidated in the Company’s Financial Statements.

As a result of the Crestmark Acquisition, the Company acquired existing membership interests of five joint venture 
limited liability companies (the "LLCs"). See Note 2. Acquisitions for additional disclosure on the Crestmark Acquisition. 
The Company holds 80% of the membership interests in each of the five LLC entities, which offer commercial lending 
and other financing arrangements. In connection with these LLCs, the Company exclusively provides funding for each 
entity's activities. The Company determined it is the primary beneficiary of all five LLCs as it has the managing power 
under the terms of each of the LLC operating agreements. Results of the five LLCs are reflected in the Company's 
September 30, 2018 Consolidated Financial Statements and are summarized below. The assets recognized as a result 
of consolidating the LLCs are the property of the LLCs and are not available for any other purpose.

111

 
The summarized financial information for the Company’s consolidated VIEs consisted of the following:

September 30, 2018
(Dollars in Thousands)

$

Cash and cash equivalents

Loans and leases receivable

Allowance for loan and lease losses

Accrued interest receivable

Rental equipment

Foreclosed real estate and repossessed assets

Other assets

Total assets

Accrued expenses and other liabilities

Non-controlling interest

Net assets less non-controlling interest

867

131,197

(145)

887

99

1,626

3,247

137,778

2,386

3,574

131,818

Amounts for non-controlling interests reflect the proportionate share of membership interest (equity) and net income 
attributable to the holders of minority membership interest in the following entities:

•  Capital Equipment Solutions, LLC (“CES”) - CES was organized to engage in the business of providing equipment 

financing term loans.

•  CM Help, LLC - CM Help was organized to provide flexible patient loan programs to hospitals and patient clients 
of hospitals as a financing alternative for the self-pay and co-pay portions of patients’ hospital expenses.

•  CM Southgate II, LLC - CM Southgate II was organized to engage in the business of acquiring fleet leases and 

semi-trailer/tractor loans and leases.

•  CM Sterling, LLC - CM Sterling was organized to engage in asset-based lending and factoring.

•  CM TFS, LLC - CM TFS was organized to engage in the business of acquiring equipment financing term loans 

and leases.

NATURE OF BUSINESS AND INDUSTRY SEGMENT INFORMATION

The primary source of revenue relates to payment processing services for prepaid debit cards, ATM sponsorship, tax 
refund transfer and other money transfer systems and services.  Additionally, a significant source of revenue for the 
Company is interest from the purchase or origination of commercial finance loans, consumer finance loans and community 
banking loans.  The Company accepts deposits from customers in the normal course of business through its community 
bank division and on a national basis through its MPS and tax services divisions, and through wholesale funding. The 
Company operates in the banking industry, which accounts for the majority of its revenues and assets.  The Company 
uses the “management approach” for reporting information about segments in annual and interim financial statements.  
The management approach is based on the way the chief operating decision-maker organizes segments within a company 
for making operating decisions and assessing performance.  Reportable segments are based on products and services, 
geography, legal structure, management structure and any other manner in which management disaggregates a company.  
Based on the management approach model, the Company has determined that its business is comprised of three
reporting segments. See Note 16 Segment Reporting for additional information on the Company's segment reporting.

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USE OF ESTIMATES IN PREPARING FINANCIAL STATEMENTS

The preparation of Consolidated Financial Statements in conformity with GAAP requires management to make estimates 
and assumptions that affect the reported amounts of assets, liabilities and disclosure of contingent assets and liabilities 
at the date of the financial statements and the reported amounts of revenue and expenses during the reporting period.  
Actual results could differ from those estimates.  Certain significant estimates include the valuation of residual values 
within lease receivables, allowance for loan and lease losses, the valuation of foreclosed real estate and repossessed 
assets, the valuation of goodwill and intangible assets and the fair values of securities and other financial instruments.  
These estimates are reviewed by management regularly; however, they are particularly susceptible to significant changes 
in the future.

CASH AND CASH EQUIVALENTS AND FEDERAL FUNDS SOLD

For purposes of reporting cash flows, cash and cash equivalents is defined to include the Company’s cash on hand 
and due from financial institutions and short-term interest-bearing deposits in other financial institutions.  The Company 
reports cash flows net for customer loan transactions, securities purchased under agreement to resell, federal funds 
purchased, deposit transactions, securities sold under agreements to repurchase, and Federal Home Loan Bank ("FHLB") 
advances with terms less than 90 days.  The Bank is required to maintain reserve balances in cash or on deposit with 
the FRB, based on a percentage of deposits.  The total of those reserve balances was $16.5 million at September 30, 
2018, and $1.5 million at September 30, 2017.  The Company at times maintains balances in excess of insured limits 
at various financial institutions including the FHLB, the FRB and other private institutions.  At September 30, 2018, the 
Company had $16.0 million interest-bearing deposits held at the FHLB and $4.2 million in interest-bearing deposits 
held at the FRB.  At September 30, 2018, the Company had no federal funds sold.  The Company does not believe 
these instruments carry a significant risk of loss, but cannot provide assurances that no losses could occur if these 
institutions were to become insolvent.

SECURITIES

GAAP requires that, at acquisition, an enterprise classify debt securities into one of three categories: Available for Sale 
(“AFS”), Held to Maturity (“HTM”) or trading. AFS securities are carried at fair value on the Consolidated Statements 
of Financial Condition, and unrealized holding gains and losses are excluded from earnings and recognized as a separate 
component of equity in accumulated other comprehensive income (loss) (“AOCI”). HTM debt securities are measured 
at amortized cost. Both AFS and HTM are subject to review for other-than-temporary impairment. Meta did not hold 
trading securities at September 30, 2018 or 2017.

The Company classifies the majority of its securities as AFS.  AFS securities are those the Company may decide to sell 
if needed for liquidity, asset/liability management or other reasons. Prior to June 30, 2013, the Basel III Accord was 
finalized and clarified that unrealized losses and gains on securities will not affect regulatory capital for those companies 
that opt out of the requirement, which the Company has done.

Gains and losses on the sale of securities are determined using the specific identification method based on amortized 
cost and are reflected in results of operations at the time of sale.  Interest and dividend income, adjusted by amortization 
of purchase premium or discount over the estimated life of the security using the level yield method, is included in 
income as earned.

The  fair  values  of  securities  available  for  sale  are  determined  by  obtaining  quoted  prices  on  nationally  recognized 
securities exchanges (Level 1 inputs), or based upon quoted prices for similar instruments in active markets, quoted 
prices for identical or similar instruments in markets that are not active and model-based valuation techniques for which 
significant assumptions are observable in the market (Level 2 inputs).  The Company considers these valuations supplied 
by a third-party provider that utilizes several sources for valuing fixed-income securities.  Sources utilized by the third-
party provider include pricing models that vary based on asset class and include available trade, bid, and other market 
information.  This methodology includes broker quotes, proprietary models, descriptive terms and conditions databases, 
as well as extensive quality control programs.

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Securities Impairment

Management continually monitors the investment securities portfolio for impairment on a security-by-security basis and 
has a process in place to identify securities that could potentially have a credit impairment that is other-than-temporary.  
This process involves the consideration of the length of time and extent to which the fair value has been less than the 
amortized cost basis, review of available information regarding the financial position of the issuer, monitoring the rating 
of the security, monitoring changes in value, cash flow projections, and the Company’s intent to sell a security or whether 
it is more likely than not the Company will be required to sell the security before the recovery of its amortized cost, 
which, in some cases, may extend to maturity.  To the extent the Company determines that a security is deemed to be 
other-than-temporarily impaired, an impairment loss is recognized.  If the Company intends to sell a security or it is 
more likely than not that the Company would be required to sell a security before the recovery of its amortized cost, 
the Company recognizes an other-than-temporary impairment for the difference between amortized cost and fair value.  
If the Company does not expect to recover the amortized cost basis, does not plan to sell the security and if it is not 
more likely than not that the Company would be required to sell the security before the recovery of its amortized cost, 
the recognition of the other-than-temporary impairment is bifurcated.  For those securities, the Company separates the 
total impairment into a credit loss component recognized in net income, and the amount of the loss related to other 
factors is recognized in other comprehensive income, net of taxes.

The amount of the credit loss component of a debt security impairment is estimated as the difference between amortized 
cost and the present value of the expected cash flows of the security.  The present value is determined using the best 
estimate of cash flows discounted at the effective interest rate implicit to the security at the date of purchase or the 
current yield to accrete an asset-backed or floating rate security.  In fiscal 2018, 2017 and 2016, there was no other-
than-temporary impairment recorded.

LOANS HELD FOR SALE

LHFS include commercial loans originated under the guidelines of the SBA or USDA. LHFS are held at the lower of cost 
or fair value. Generally, LHFS are valued on an aggregate portfolio basis. Any amount by which the cost exceeds fair 
value is initially recorded as a valuation allowance and subsequently reflected in the gain or loss on sale when sold. 
Gains and losses on LHFS are recorded in non-interest income on the Consolidated Statement of Operations.  Loan 
costs and fees are deferred at origination and are recognized in income at the time of sale. Interest income is calculated 
based on the note rate of the loan and is recorded as interest income.

LOANS AND LEASES RECEIVABLE

LOANS RECEIVABLE

Loans receivable that management has the intent and ability to hold for the foreseeable future or until maturity or pay-
off are reported at their outstanding principal balances net of any unearned income, cumulative charge-offs, unamortized 
deferred fees and costs on originated loans, and unamortized premiums or discounts on purchased loans.

Interest income on loans is accrued over the term of the loans based upon the amount of principal outstanding except 
when  serious  doubt  exists  as  to  the  collectability  of  a  loan,  in  which  case  the  accrual  of  interest  is  discontinued.  
Unearned income, deferred loan fees and costs, and discounts and premiums are amortized to interest income over 
the contractual life of the loan using the interest method. The Company generally places Community Banking loans on 
nonaccrual status when: the full and timely collection of interest or principal becomes uncertain; they are 90 days past 
due for interest or principal, unless they are both well-secured and in the process of collection; or part of the principal 
balance has been charged off. The majority of the Company's National Lending loans follow the same nonaccrual policy 
as Community Banking loans with certain commercial finance, consumer finance and tax service loans not generally 
being placed on non-accrual status, but instead are charged off when the collection of principal and interest become 
doubtful. When placed on nonaccrual status, the accrued unpaid interest receivable is reversed against interest income 
and any remaining amortizing of net deferred fees is suspended. Cash collected on these loans is applied to first reduce 
the carrying value of the loan with any remainder being recognized as interest income. Generally, a loan can return to 
accrual status when all delinquent interest and principal become current under the terms of the loan agreement and 
collectability  of  the  remaining  principal  and  interest  is  no  longer  doubtful.  Loans  are  considered  past  due  when 
contractually required principal or interest payments have not been made on the due dates.

114

 
 
For commercial loans, the Company generally fully charges off or charges down to net realizable value (fair value of 
collateral,  less  estimated  costs  to  sell)  for  loans  secured  by  collateral  when:  management  judges  the  loans  to  be 
uncollectible; repayment is deemed to be protracted beyond reasonable time frames; the loan has been classified as 
a loss by either the Company's internal loan review process or its banking regulatory agencies; the customer has filed 
bankruptcy and the loss becomes evident owing to lack of assets; or the loan meets a defined number of days past 
due unless the loan is both well-secured and in the process of collection. For consumer loans, the Company fully charges 
off or charges down to net realizable value when deemed uncollectible due to bankruptcy or other factors, or meets a 
defined number of days past due.

The Company generally considers a loan to be impaired when, based on current information and events, it determines 
that it will not be able to collect all amounts due according to the loan contract, including scheduled interest payments. 
This evaluation is generally based on delinquency information, an assessment of the borrower’s financial condition and 
the adequacy of collateral, if any. The Company's impaired loans predominantly include loans on nonaccrual status in 
the Banking segment and loans modified in a troubled-debt-restructuring, whether on accrual or nonaccrual status. The 
Company measures the amount of impairment, if any, based on the difference between the recorded investment in the 
loan (net of previous charge-offs, deferred loan fees or costs and unamortized premium or discount) and the present 
value of expected future cash flows, discounted at the loans effective interest rate. When collateral is the sole source 
of repayment for the impaired loan, the Company charges down to net realizable value.

As part of the Company’s ongoing risk management practices, management attempts to work with borrowers when 
necessary to extend or modify loan terms to better align with their current ability to repay.  Extensions and modifications 
to loans are made in accordance with internal policies and guidelines which conform to regulatory guidance.  Each 
occurrence is unique to the borrower and is evaluated separately.  In a situation where an economic concession has 
been granted to a borrower that is experiencing financial difficulty, the Company identifies and reports that loan as a 
troubled debt restructuring (“TDR”).  Management considers regulatory guidelines when restructuring loans to ensure 
that prudent lending practices are followed.  As such, qualification criteria and payment terms consider the borrower’s 
current and prospective ability to comply with the modified terms of the loan.  Additionally, the Company structures loan 
modifications with the intent of strengthening repayment prospects.

The Company considers whether a borrower is experiencing financial difficulties, as well as whether a concession has 
been granted to a borrower determined to be troubled, when determining whether a modification meets the criteria of 
being a TDR.  For such purposes, evidence which may indicate that a borrower is troubled includes, among other factors, 
the borrower’s default on debt, the borrower’s declaration of bankruptcy or preparation for the declaration of bankruptcy, 
the borrower’s forecast that entity-specific cash flows will be insufficient to service the related debt, or the borrower’s 
inability to obtain funds from sources other than existing creditors at an effective interest rate equal to the current 
market interest rate for similar debt for a non-troubled debtor.  If a borrower is determined to be troubled based on 
such factors or similar evidence, a concession will be deemed to have been granted if a modification of the terms of 
the  debt  occurred  that  management  would  not  otherwise  consider.   Such  concessions  may  include,  among  other 
modifications, a reduction of the stated interest for the remaining original life of the debt, an extension of the maturity 
date at a stated interest rate lower than the current market rate for new debt with similar risk, a reduction of accrued 
interest, or a reduction of the face amount or maturity amount of the debt.

Loans that are reported as TDRs apply the identical criteria in the determination of whether the loan should be accruing 
or not accruing.  The event of classifying the loan as a TDR due to a modification of terms may be independent from 
the determination of accruing interest on a loan.

LEASES RECEIVABLE

The Company provides various types of commercial lease financing that are classified for accounting purposes as direct 
financing, sales-type or operating leases. Leases that transfer substantially all of the benefits and risks of ownership 
to the lessee are classified as direct financing or sales-type leases and are included in loans and leases receivable on 
the Consolidated Statements of Financial Condition. Direct financing and sales-type leases are carried at the combined 
present value of future minimum lease payments and lease residual values. The determination of lease classification 
requires various judgments and estimates by management, including the fair value of equipment at lease inception, 
useful life of the equipment under lease, lease residual value, and collectability of minimum lease payments. 

115

Sales-type leases generate dealer profit, which is recognized at lease inception by recording lease revenue net of lease 
cost. Lease revenue consists of the present value of the future minimum lease payments. Lease cost consists of the 
lease equipment’s book value, less the present value of its residual. Interest income on direct financing and sales-type 
leases is recognized using methods that approximate a level yield over the fixed, non-cancelable term of the lease. 
Recognition of interest income is generally discontinued at the time the lease becomes 90 days delinquent, unless the 
lease is well-secured and in process of collection. Delinquency and past due status is based on the contractual terms 
of the lease. The Company receives pro rata rent payments for the interim period until the lease contract commences 
and the fixed, non-cancelable lease term begins. Interim payments are recognized in the month they are earned and 
are recorded in interest income. Management has policies and procedures in place for the determination of lease 
classification and review of the related judgments and estimates for all lease financings.

The Company generally fully charges off or charges down to net realizable value (fair value of collateral, less estimated 
costs to sell) for leases when: management judges the lease to be uncollectible; repayment is deemed to be protracted 
beyond reasonable time frames; the lease has been classified as a loss by either the Company's internal review process 
or its banking regulatory agencies; the customer has filed bankruptcy and the loss becomes evident owing to lack of 
assets; or the lease meets a defined number of days past due unless the lease is both well-secured and in the process 
of collection.

Some lease financings include a residual value component, which represents the estimated fair value of the leased 
equipment at the expiration of the initial term of the transaction. The estimation of the residual value involves judgments 
regarding  product  and  technology  changes,  customer  behavior,  shifts  in  supply  and  demand,  and  other  economic 
assumptions. The Company reviews residual assumptions at least annually and records impairment, if necessary, which 
is charged to non-interest expense in the period it becomes known. The Company may purchase and sell minimum 
lease payments, primarily as a credit risk reduction tool, to third-party financial institutions at fixed rates on a non-
recourse basis with its underlying equipment as collateral. For those transactions that achieve sale treatment, the 
related lease cash flow stream and the non-recourse financing are derecognized. For those transactions that do not 
achieve sale treatment, the underlying lease remains on the Company’s Consolidated Statements of Financial Condition 
and non-recourse debt is recorded in the amount of the proceeds received. The Company retains servicing of these 
leases and bills, collects, and remits funds to the third-party financial institution. Upon default by the lessee, the third-
party financial institutions may take control of the underlying collateral which the Company would otherwise retain as 
residual value.

Leases that do not transfer substantially all benefits and risks of ownership to the lessee are classified as operating 
leases. Such leased equipment and related initial direct costs are included in Rental Equipment on the Consolidated 
Statements of Financial Condition and are depreciated on a straight-line basis over the term of the lease to its estimated 
residual  value.  Depreciation  expense  is  recorded  as  Operating  Lease  Equipment  Depreciation  Expense  within  non-
interest expense. Operating lease rental income is recognized when it becomes due and is reflected as a component 
of non-interest income. An allowance for lease losses is not provided on operating leases.

MORTGAGE SERVICING AND TRANSFERS OF FINANCIAL ASSETS

The Company, from time to time, sells loan participations, generally without recourse.  The Company also sells commercial 
SBA  and  USDA  loans  to  third  parties,  generally  without  recourse.  Sold  loans  are  not  included  in  the  Consolidated 
Financial Statements.  The Bank generally retains the right to service the sold loans for a fee and records a servicing 
asset, which is included within Other Assets on the Consolidated Statements of Financial Condition. At September 30, 
2018 and 2017, the Bank was servicing loans for others with aggregate unpaid principal balances of $134.0 million 
and $21.8 million, respectively.

Transfers of financial assets are accounted for as sales when control over the assets has been surrendered.  Control 
over transferred assets is deemed to be surrendered when (1) the assets have been legally isolated from the Company, 
(2) the transferee obtains the right (free of conditions that constrain it from taking advantage of that right) to pledge 
or exchange the transferred assets, and (3) the Company does not maintain effective control over the transferred assets 
through an agreement to repurchase them before their maturity.

116

ALLOWANCE FOR LOAN AND LEASE LOSSES

The allowance for loan and lease losses ("ALLL") represents management’s estimate of probable loan and lease losses 
that have been incurred as of the date of the Consolidated Financial Statements.  The ALLL is increased by a provision 
for loan and lease losses charged to expense and decreased by charge-offs (net of recoveries).  Estimating the risk of 
loss and the amount of loss on any loan or lease is necessarily subjective.  Management’s periodic evaluation of the 
appropriateness of the ALLL is based on the Company’s and peer group’s past loan and lease loss experience, known 
and inherent risks in the portfolio, adverse situations that may affect the borrower’s ability to repay, the estimated value 
of any underlying collateral, and current economic conditions.  While management may periodically allocate portions of 
the ALLL for specific problem loan or lease situations, the entire ALLL is available for any loan or lease charge-offs that 
occur.  The ALLL consists of specific and general components.

The specific component of the ALLL relates to impaired loans and leases.  Loans are generally considered impaired if 
full principal or interest payments are not probable in accordance with the contractual loan terms.  Leases are generally 
considered  impaired  if  collectability  of  the  remaining  minimum  lease  payments  becomes  uncertain.  Often  this  is 
associated with a delay or shortfall in payments of 90 days or more for community banking loans and leases.  Non-
accrual loans and leases and all TDRs are considered impaired.  Impaired loans and leases, or portions thereof, are 
charged off when deemed uncollectible.  Impaired loans are carried at the present value of expected future cash flows 
discounted at the loan’s effective interest rate or at the fair value of the collateral if the loan is collateral dependent.  
For such loans, an allowance is established when the discounted cash flows (or collateral value or observable market 
price) of the impaired loan is lower than the carrying value of that loan.

The general reserve covers Community Bank and Crestmark division loans and leases not considered impaired and is 
determined based upon both quantitative and qualitative analysis.  A separate general reserve analysis is performed 
for individual classified non-impaired loans and leases and for non-classified smaller-balance homogeneous loans.  The 
three main assumptions for the quantitative components for 2018 and 2017 are historical loss rates, the look back 
period (“LBP”) and the loss emergence period (“LEP”).

• 

The historical loss experience is determined by portfolio segment and is based on the actual loss history 
of the Company over the past seven years.  For the individual classified loans, historic charge-off rates 
for the Company’s classified loan population are utilized.

•  A three to seven-year LBP is appropriate as it captures the Company’s ability to workout troubled loans 
or relationships while continuing to factor in the loss experience resulting from varying economic cycles 
and other factors.

•  The weighted average LEP is an estimate of the average amount of time from the point the Company 
identifies a credit event of the borrower to the point the loss is confirmed by the Company weighted by 
the dollar value of the write off.  The LEP is only applied to the non-classified loan general reserve in the 
Company's Community Bank portfolio.

Qualitative adjustment considerations for the general reserve include considerations of changes in lending  and leasing 
policies and procedures, changes in national and local economic and business conditions and developments, changes 
in the nature and volume of the loan and lease portfolio, changes in lending and leasing management and staff, trending 
in past due, classified, nonaccrual, and other loan and lease categories, changes in the Company’s loan and lease 
review system and oversight, changes in collateral and residual values, credit concentration risk, and the regulatory 
and legal requirements and environment.

National Lending portfolios, outside of loans and leases attributable to the Crestmark division, primarily utilize a general 
reserve process that mostly uses historical factors related to the specific loan and lease portfolio, although other 
qualitative factors may be considered in the final loss rate used to calculate the reserve on these portfolios.  Loans in 
these portfolios are generally not placed on non-accrual status or impaired. The balances are written off after a loan 
becomes past due greater than 210 days for commercial insurance premium finance loans, 180 days for tax and other 
specialty lending loans, 120 days for consumer credit products and 90 days for other loans. See Note 3. Loans and 
Leases Receivable, Net for further information on the ALLL.

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FORECLOSED REAL ESTATE AND REPOSSESSED ASSETS

Real estate properties and repossessed assets acquired through, or in lieu of, loan foreclosure are initially recorded 
at fair value less selling costs at the date of foreclosure, establishing a new cost basis.  The fair value of the real estate 
owned is based on independent appraisals, real estate brokers’ price opinions, or automated valuation methods, less 
costs to sell. The fair value of repossessed assets is based on available pricing guides, auction results or price opinions, 
less costs to sell. Any reduction to fair value from the carrying value of the related loan at the time of acquisition is 
accounted for as a loan loss and charged against the allowance for loan and lease losses.  Subsequent valuations are 
periodically performed by management. If the subsequent fair value, less costs to sell, declines to less than the carrying 
amount  of  the  asset,  the  shortfall  is  recognized  in  the  period  it  becomes  known  as  an  impairment  in  non-interest 
expense and a valuation allowance is recorded for the asset. Operating expenses of properties are also recorded in 
non-interest expense.

INCOME TAXES

The Company records income tax expense based on the amount of taxes due on its tax return plus deferred taxes 
computed based on the expected future tax consequences of temporary differences between the carrying amounts and 
tax bases of assets and liabilities, using enacted tax rates.  Deferred tax assets are reduced by a valuation allowance 
when, in the opinion of management, it is more likely than not that some portion or all of the deferred tax assets will 
not be realized.

In accordance with ASC 740, Income Taxes, the Company recognizes a tax position as a benefit only if it is more likely 
than not that the tax position would be sustained in a tax examination, with a tax examination being presumed to occur.  
The  amount  recognized  is  the  largest  amount  of  tax  benefit  that  is  greater  than  50%  likely  of  being  realized  upon 
examination.  For tax positions not meeting the more likely than not test, no tax benefit is recorded.  The Company 
recognizes interest and/or penalties related to income tax matters in income tax expense. The effect on deferred tax 
assets and liabilities from a change in tax rates is recorded in income tax expense in the Consolidated Statements of 
Operations in the period in which the enactment date occurs. If current period income tax rates change, the impact on 
the annual effective income tax rate is applied year to date in the period of enactment. See Note 12. Income Taxes for 
further information on Income Taxes.

PREMISES, FURNITURE AND EQUIPMENT

Land is carried at cost.  Buildings, furniture, fixtures, leasehold improvements and equipment are carried at cost, less 
accumulated depreciation and amortization.  Capital leases, where the Company is the lessee, are included in premises 
and equipment at the capitalized amount less accumulated amortization.  The Company primarily uses the straight-line 
method of depreciation over the estimated useful lives of the assets, which range from 10 to 40 years for buildings, 
and  2  to  15  years  for  leasehold  improvements,  and  for  furniture,  fixtures  and  equipment.  The  Company  amortizes 
capitalized  leased  assets  on  a  straight-line  basis  over  the  lives  of  the  respective  leases.  Assets  are  reviewed  for 
impairment when events indicate the carrying amount may not be recoverable. See Note 7. Premises, Furniture and 
Equipment, net for further information on Premises, Furniture and Equipment.

BANK-OWNED LIFE INSURANCE

Bank-owned life insurance represents the cash surrender value of investments in life insurance contracts.  Earnings 
on the contracts are based on the earnings on the cash surrender value, less mortality costs.

EMPLOYEE STOCK OWNERSHIP PLAN (“ESOP”)

The cost of shares issued to the ESOP,  but not yet allocated to participants, are presented in the Consolidated Statements 
of Financial Condition as a reduction of stockholders’ equity.  Compensation expense is recorded based on the market 
price of the shares as they are committed to be released for allocation to participant accounts.  The difference between 
the market price and the cost of shares committed to be released is recorded as an adjustment to additional paid-in 
capital.  Dividends on allocated ESOP shares are recorded as a reduction of retained earnings.  Dividends on unallocated 
shares are used to reduce the accrued interest and principal amount of the ESOP’s loan payable to the Company.  At 
September 30, 2018 and 2017, all shares in the ESOP were allocated. See Note 10. Employee Stock Ownership and 
Profit Sharing Plans for further information on ESOP.

FINANCIAL INSTRUMENTS WITH OFF-BALANCE SHEET RISK

The Company, in the normal course of business, makes commitments to make loans which are not reflected in the 
Consolidated Financial Statements. The reserve for these unfunded commitments is included within Other Liabilities 
on the Consolidated Statements of Financial Condition. 

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GOODWILL

Goodwill represents the cost in excess of the fair value of net assets acquired (including identifiable intangibles) in 
transactions accounted for as business acquisitions. Goodwill is evaluated annually for impairment at a reporting unit 
level. The Company has determined that its reporting units are one level below the operating segments and distinguish 
these  reporting  units  based  on  how  the  segments  and  reporting  units  are  managed,  taking  into  consideration  the 
economic characteristics, nature of the products, and customers of the segments and reporting units. The Company 
performs its impairment evaluation as of September 30 of each fiscal year. If the implied fair value of goodwill is lower 
than  its  carrying  amount,  goodwill  impairment  is  indicated  and  goodwill  is  written  down  to  its  implied  fair  value. 
Subsequent increases in goodwill are not recognized in the Consolidated Financial Statements. No goodwill impairment 
was recognized during the years ended September 30, 2018, 2017 or 2016. See Note 20. Goodwill and Intangible 
Assets for further information on Goodwill.

INTANGIBLE ASSETS

Intangible  assets  other  than  goodwill  are  amortized  over  their  respective  estimated  lives.  All  intangible  assets  are 
subject to an impairment test at least annually or more often if conditions indicate a possible impairment. See Note 
20. Goodwill and Intangible Assets for further information on Intangible Assets.

SECURITIES SOLD UNDER AGREEMENTS TO REPURCHASE

The Company enters into sales of securities under agreements to repurchase with primary dealers only, which provide 
for  the  repurchase  of  the  same  security.   Securities  sold  under  agreements  to  repurchase  identical  securities  are 
collateralized by assets which are held in safekeeping in the name of the Bank or by the dealers who arranged the 
transaction.  Securities sold under agreements to repurchase are treated as financings, and the obligations to repurchase 
such securities are reflected as a liability.  The securities underlying the agreements remain in the asset accounts of 
the  Company.  See  Note  9.  Short  Term  Debt  and  Long  Term  Debt  for  further  information  on  Securities  Sold  under 
Agreements to Repurchase.

REVENUE RECOGNITION

Interest revenue from loans, leases, and investments is recognized on the accrual basis of accounting as the interest 
is earned according to the terms of the particular loan, lease, or investment.  Income from service and other customer 
charges is recognized as earned.  Revenue within the Payments segment is recognized as services are performed and 
service charges are earned in accordance with the terms of the various programs. The Company is adopting Accounting 
Standards Update 2014-09, Revenue from Contracts with Customers, and related amendments beginning October 1, 
2018. For further discussion on revenue recognition, see ASU 2014-09 below in the New Accounting Pronouncements  
in this footnote.

EARNINGS PER COMMON SHARE (“EPS”)

Basic earnings per share is computed by dividing income available to common stockholders after the allocation of 
dividends and undistributed earnings to the participating securities by the weighted average number of common shares 
outstanding for the period. Diluted earnings per share reflects the potential dilution that could occur if securities or 
other contracts to issue common stock were exercised, and is computed after giving consideration to the weighted 
average dilutive effect of the Company’s stock options and after the allocation of earnings to the participating securities. 
The Company effected a 3-for-1 forward stock split of its common stock on October 4, 2018. All EPS amounts have 
been retrospectively adjusted to reflect this stock split. See Note 5. Earnings per Common Share for further information 
on EPS.

COMPREHENSIVE INCOME (LOSS)

Comprehensive income (loss) consists of net income and other comprehensive income or loss.  Other comprehensive 
income  or  loss  includes  the  change  in  net  unrealized  gains  and  losses  on  securities  available  for  sale,  net  of 
reclassification  adjustments  and  tax  effects.   Accumulated  other  comprehensive  income  (loss)  is  recognized  as  a 
separate component of stockholders’ equity.

119

 
STOCK COMPENSATION

Compensation expense for share-based awards is recorded over the vesting period at the fair value of the award at the 
time of grant.  The exercise price of options or fair value of nonvested restricted shares granted under the Company’s 
incentive plans is equal to the fair market value of the underlying stock at the grant date. See Note 11. Share-Based 
Compensation Plans for further information on Stock Compensation.

RECLASSIFICATION AND REVISION OF PRIOR PERIOD BALANCES

On October 5, 2018, Meta common stock began trading on a split-adjusted basis following the 3-for-1 forward stock 
split with respect to Meta's common stock, which the Company effected on October 4, 2018. As a result, all share and 
per share data for all periods presented in this Form 10-K has been adjusted to reflect the 3-for-1 forward stock split.

NEW ACCOUNTING PRONOUNCEMENTS

Accounting Standards Update (“ASU”) No. 2016-13, Financial Instruments - Credit Losses (Topic 326): Measurement of 
Credit Losses on Financial Instruments
This ASU requires organizations to replace the incurred loss impairment methodology with a methodology reflecting 
expected credit losses with considerations for a broader range of reasonable and supportable information to substantiate 
credit  loss  estimates.  This  ASU  is  effective  for  annual  reporting  periods  beginning  after  December  15,  2019.  The 
Company has been analyzing its data and has taken measures to ensure its systems capture data applicable to the 
standard.  In addition, the Company is undergoing a readiness assessment with an external consultant that began in 
the  first  quarter  of  fiscal  2018.  The  Company  has  chosen  a  vendor  for  a  software  solution  and  has  begun  the 
implementation of the software.

ASU No. 2016-04, Extinguishment of liabilities (Subtopic 405-20): Recognition of Breakage for Certain Prepaid Stored-
Value Products
This ASU requires organizations to derecognize the deposit liabilities for unredeemed prepaid stored-value products 
(i.e. - breakage) consistently with breakage guidance in Topic 606, Revenue from Contracts with Customers. This ASU 
is effective for annual reporting periods beginning after December 15, 2017, and the Company expects the impact to 
the Consolidated Financial Statements to be minimal.

ASU No. 2016-02, Leases (Topic 842): Amendments to the Leases Analysis
ASU No. 2018-10, Codification Improvements to Topic 842
ASU No. 2018-11, Targeted Improvements

For lessees, Topic 842 requires leases to be recognized on the balance sheet, along with disclosure of key information 
about leasing arrangements. Topic 842 was subsequently amended by ASU 2018-01, 2018-10 and 2018-11.  The new 
standard establishes a right-of-use (ROU) model that requires a lessee to recognize a ROU asset and lease liability on 
the balance sheet for all leases with a term longer than 12 months. Leases will be classified as finance or operating, 
with classification affecting the pattern and classification expense recognition in the income statement. 

For lessors, Topic 842 requires lessors to classify leases as sales-type, direct financing or operating leases. A lease 
is a sales-type lease if any one of five criteria are met, each of which indicate that the lease, in effect, transfers control 
of the underlying asset to the lessee. If none of those five criteria are met, but two additional criteria are both met, 
indicating the lessor has transferred substantially all the risks and benefits of the underlying asset to the lessee and 
a third party, the lease is a direct financing lease. All leases that are not sales-type or direct financing leases are 
operating leases.

The new standard is effective for the Company on October 1, 2019, with early adoption permitted. A modified retrospective 
transition approach is required, applying the new standard to all leases existing at the date of initial application. An 
entity may choose to use either (1) the new standard's effective date or (2) the beginning of the earliest comparative 
period presented in the financial statements as its date of initial application. The Company expects to adopt the new 
standard on October 1, 2019 using the effective date as its date of initial application. Consequently, financial information 
will not be updated and the disclosures required under the new standard will not be provided for dates and periods 
before October 1, 2019. 

120

 
The new standard provides several optional practical expedients in transition. The Company expects to elect the ‘package 
of practical expedients,’ which permits the Company not to reassess under the new standard the Company's prior 
conclusions about lease identification, lease classification and initial direct costs. The Company does not expect to 
elect the use-of-hindsight or the practical expedient pertaining to land easements; the latter not being applicable to 
the Company. As a lessee, the Company expects this new standard to have a material effect on its financial statements. 
While the Company continues to assess all of the effects of adoption, the Company currently believes the most significant 
effects relate to (1) the recognition of ROU assets and lease liabilities on the balance sheet for the Company's office 
and equipment operating leases; (2) providing significant new disclosures about the Company's leasing activities. As 
a lessor, the Company is still in the process of assessing the impact of the standard on its existing lease portfolio. The 
Company does not expect a significant change in its leasing activities between now and adoption.

The new standard also provides practical expedients for a lessee’s and lessor’s ongoing accounting. The Company 
currently expects to elect the short-term lease recognition exemption for all leases that qualify. This means, for those 
leases that qualify, the Company (as lessee) would not recognize ROU assets or lease liabilities. The Company (as 
lessee and lessor) also currently expects to elect the practical expedient to not separate lease and non-lease components 
for all of its leases that qualify. 

ASU No. 2014-9, Revenue Recognition – Revenue from Contracts with Customers (Topic 606) 
In May 2014, the FASB issued a new standard related to revenue recognition. Under the standard, revenue is recognized 
when a customer obtains control of promised goods or services in an amount that reflects the consideration the entity 
expects to receive in exchange for those goods or services. In addition, the standard requires disclosure of the nature, 
amount, timing, and uncertainty of revenue and cash flows arising from contracts with customers. The Company adopted 
the standard effective October 1, 2018, using the modified retrospective approach with a cumulative effect adjustment 
included in Retained Earnings upon the date of adoption. Results for prior period amounts will not be adjusted and will 
continue to be reported in accordance with the Company’s historical accounting policies. The Company implemented 
internal controls and key system functionality to enable the preparation of financial information on adoption.

The most significant impact of the standard relates to the Company's accounting for revenues of prepaid cards in its 
MPS division, specifically, breakage on unregistered, unused cardholder balances. For such balances, the Company 
recognizes breakage revenue predominantly after the month of the card balance expiration rather than ratably over the 
life of the prepaid card. The Company performed an analysis on such revenues and has determined an approximate 
impact to Retained Earnings of $2.0 million in additional earned revenue upon adoption at October 1, 2018. All other 
revenue streams remain substantially unchanged.

ASU 2016-15, Statement of Cash Flows (Topic 230): Classification of Certain Cash Receipts and Cash Payments
This ASU addresses eight classification issues related to the statement of cash flows including; debt prepayment or 
debt extinguishment costs, settlement of zero-coupon bonds, contingent consideration payments made after a business 
combination, proceeds from the settlement of insurance claims, proceeds from the settlement of corporate-owned life 
insurance policies, including bank-owned life insurance policies, distributions received from equity method investees, 
beneficial  interests  in  securitization  transactions,  and  separately  identifiable  cash  flows  and  application  of  the 
predominance principle. This update is effective for annual periods and interim periods in fiscal years beginning after 
December  15,  2017,  and  the  Company  is  currently  assessing  the  potential  impact  to  the  Consolidated  Financial 
Statements.

ASU 2017-08, Receivables - Nonrefundable Fees and Other Costs (Subtopic 310-20): Premium Amortization on 
Purchased Callable Debt Securities
This ASU requires entities to shorten the amortization period for certain callable debt securities held at a premium. 
Specifically,  the  amendments  in  this  update  require  the  premium  to  be  amortized  to  the  earliest  call  date.  The 
amendments  do  not  require  an  accounting  change  for  securities  held  at  a  discount;  the  discount  continues  to  be 
amortized to maturity. The amendments in this update are effective for fiscal years, and interim periods within those 
fiscal years, beginning after December 15, 2018, and is not expected to have an impact on the Consolidated Financial 
Statements.

121

ASU 2017-12, Derivatives and Hedging (Topic 815):  Targeted Improvements to Accounting for Hedging Activities
This ASU targets improving the accounting treatment for hedging activities and provides more flexibility in defining what 
can be hedged, less earnings volatility due to ineffective hedges, and less arduous documentation requirements.  The 
ASU also offers the ability to reclassify prepayable debt securities from HTM to AFS and subsequently sell the securities, 
as long as the securities are eligible to be hedged.  This update is effective for annual periods and interim periods in 
fiscal years beginning after December 15, 2018, with early adoption permitted in any interim period or fiscal year before 
the effective date.  The Company early adopted this ASU as of October 1, 2017. The Company reclassified certain 
prepayable debt securities from HTM to AFS during the first quarter of fiscal year 2018. See Note 6. Securities for 
additional information on the securities reclassified.

ASU 2016-01, Financial Instruments - Overall (Subtopic 825-10): Recognition and Measurement of Financial Assets and 
Liabilities
ASU 2018-03, Technical Corrections and Improvements to Financial Instruments - Overall (Subtopic 825-10)
These ASUs make revisions to seven areas of Subtopic 825-10, including that equity investments will be required to 
be  measured  at  fair  value  with  changes  in  fair  value  being  recognized  in  net  income,  simplifying  the  impairment 
assessment  for  equity  investments  without  readily  determinable  fair  value,  eliminating  the  requirement  for  public 
business  entities  to  disclose  the  method(s)  and  significant  assumptions  used  to  estimate  fair  value  for  financial 
instruments measured at amortized cost, requiring public business entities to use exit price notions when measuring 
fair value of financial instruments, requiring separate presentation in other comprehensive income of the portion of 
total change in fair value of a liability resulting from a change in the instrument specific credit risk, requiring separate 
presentation of financial assets and liabilities by measurement category and form of financial asset, and clarifying that 
an  entity  should  evaluate  the  need  for  a  valuation  allowance  on  a  deferred  tax  asset  related  to  AFS  securities  in 
combination with the entity’s other deferred tax assets. The improvements become effective in fiscal years beginning 
after  December  15,  2017.  The  Company  does  not  expect  these  improvements  to  have  a  material  impact  on  its 
Consolidated Financial Statements.

ASU 2016-18, Statement of Cash Flows (Topic 230): Restricted Cash
This ASU addresses the existing diversity in classifying and presenting changes in restricted cash on the statements 
of cash flows. The amendments in this ASU require that the statements of cash flows explain the change during the 
period of total cash, cash equivalents, and amounts generally described as restricted cash or restricted cash equivalents. 
This ASU is effective for fiscal years beginning after December 15, 2017 and is not expected to have a material impact 
to the Company.

ASU 2017-01, Clarifying the Definition of a Business
This ASU amends Topic 805 by providing a screen to determine when a set of assets and activities is not a business. 
The screen reduces the number of transactions that need to be further evaluated. The amendments in this ASU provide 
a framework to assist entities in evaluating whether both an input and substantive process are present and narrows 
the definition of “output” so the term is consistent with how outputs are described in Topic 606. The definition of a 
business affects many areas of accounting including, acquisitions, disposals, goodwill and consolidation. This ASU 
becomes effective for fiscal years beginning after December 15, 2017 and are applied prospectively. This ASU is not 
expected to materially impact the Company.

ASU 2017-04, Intangibles - Goodwill and Other (Topic 350): Simplifying the Test for Goodwill Impairment
This  ASU  amends  Topic  350  for  entities  performing  the  two-step  test  to  determine  the  amount,  if  any,  of  goodwill 
impairment. Under this ASU, the quantitative impairment analysis of goodwill is now only a one step test where the 
amount of impairment, if any, is equal to the excess of the reporting unit carrying amount over the reporting unit fair 
value. This ASU does not amend Topic 350 for entities performing a qualitative assessment of goodwill. The Company 
will early adopt this ASU beginning October 1, 2018 and will apply the guidance within, as necessary, on a prospective 
basis. As the Company performs a qualitative assessment over goodwill, the adoption of this ASU is not expected to 
have a material impact to the Company.

ASU 2017-05, Other Income - Gains and Losses from the Derecognition of Nonfinancial Assets (Subtopic 610-20): 
Clarifying the Scope of Asset Derecognition Guidance and Accounting for Partial Sales of Nonfinancial Assets
This ASU clarifies the scope of nonfinancial asset guidance in Subtopic 610-20 and provides guidance on the accounting 
for partial sales of nonfinancial assets within the scope of Subtopic 610-20. The amendments within this ASU are 
effective for annual reporting periods beginning after December 15, 2017. The amendments in this ASU are more 
impactful to the real estate, power and utilities, and alternative energy industries and is not expected to have a material 
impact on the Company's Consolidated Financial Statements.

122

ASU 2018-02, Income Statement - Reporting Comprehensive Income (Topic 220): Reclassification of Certain Tax Effects 
from Accumulated Other Comprehensive Income
This ASU allows a reclassification from accumulated other comprehensive income to retained earnings for stranded 
tax effects resulting from the Tax Act. The reclassification is not required but is an accounting policy election that must 
be disclosed during the year of adoption. This ASU will be effective for fiscal years beginning after December 15, 2018 
with earlier adoption permitted. At this time, the Company does not expect to elect the reclassification option.

ASU 2018-07, Compensation - Stock Compensation (Topic 718): Improvements to Nonemployee Share-Based Payment 
Accounting
This ASU expands the scope of Topic 718 to include share-based payment transactions for acquiring goods or services 
from nonemployees. Key improvements from this ASU include clarifying the measurement date to the grant date and 
eliminating  the  requirement  to  reassess  classification  of  such  awards  upon  vesting.  Any  share-based  awards  to 
nonemployees classified as a liability that are not settled prior to adoption and any equity classified awards for which 
a measurement date has not been established will require remeasurement through a cumulative-effect adjustment to 
retained earnings as of the beginning of the year of adoption. Upon transition, nonemployee awards are required to be 
measured at fair value as of the adoption date and must not remeasure assets that are completed. The Company will 
early  adopt  this  ASU  beginning  October  1,  2018.  This  ASU  is  not  expected  to  materially  impact  the  Company's 
Consolidated Financial Statements. 

ASU 2018-09, Codification Improvements
This  ASU  represents  changes  in  various  Subtopics  to  clarify,  correct  errors,  or  make  minor  improvements.  The 
amendments are not expected to have a significant effect on current accounting practice. Subtopics impacted by this 
ASU that are relevant to the Company include Subtopic 220-10 Income Statement - Reporting Comprehensive Income-
Overall,  Subtopic  718-740  Compensation  -  Stock  Compensation-Income  Taxes,  Subtopic  805-740  Business 
Combinations - Income Taxes, and Subtopic 820-10 Fair Value Measurement-Overall. Many of the amendments within 
this ASU do not require transition and are effective upon issuance. However, some are not effective until fiscal years 
beginning  after  December  15,  2018.  The  amendments  within  this  ASU  are  not  expected  to  materially  impact  the 
Company's Consolidated Financial Statements. 

ASU 2018-13, Fair Value Measurement (Topic 820): Disclosure Framework - Changes to the Disclosure Requirements 
for Fair Value Measurement
This  ASU  modifies  the  disclosure  requirements  on  fair  value  measurements  in  Topic  820,  including  the  removal, 
modification to, and addition of certain disclosure requirements. This ASU will be effective for fiscal years beginning 
after December 15, 2019 with early adoption permitted. The majority of the disclosure changes are to be applied on 
a prospective basis. The Company is currently in the process of reviewing this ASU to determine whether the modifications 
within will be adopted prior to the effective date. Although this ASU has a significant impact to the Company’s fair value 
disclosures, no additional impact to the Consolidated Financial Statements is expected.

NOTE 2.  ACQUISITIONS

CRESTMARK BANCORP, INC

On August 1, 2018, the Company completed the Crestmark Acquisition. Crestmark previously provided business-to-
business commercial financing. With this acquisition, the Company acquired all assets and assumed all liabilities of 
Crestmark at a purchase price of $295.8 million paid in stock.  The aggregate value of the acquisition was based upon 
the issuance of 9,919,512 shares of Meta common stock and the closing price of Meta shares on July 31, 2018 of 
$29.82.

The Company recorded goodwill of $204.5 million associated with the acquisition. Goodwill resulted from expected 
operational synergies and expanded product lines.  See Note 20 to the Consolidated Financial Statements for further 
information on goodwill.

123

 
The  Company  has  included  the  financial  results  of  Crestmark  in  its  Consolidated  Financial  Statements  as  of  the 
acquisition date.  The Crestmark Acquisition has been accounted for under the acquisition method of accounting.  The 
assets and liabilities, both tangible and intangible, were recorded at their estimated fair values as of the acquisition 
date. The Company made significant estimates and exercised judgment in estimating fair values and accounting for 
the acquired assets and liabilities.  The Company recognized $9.0 million in transaction-related expenses during fiscal 
2018.  The transaction expenses are reflected on the Consolidated Statements of Operations primarily under legal and 
consulting.

The following table represents the approximate fair value of the assets acquired and liabilities assumed of Crestmark 
on the Consolidated Statements of Financial Condition as of August 1, 2018:

As of August 1, 2018
(Dollars in Thousands)

Fair value of consideration paid

Cash paid

Stock issued

Total consideration paid

Fair value of assets acquired
Cash and cash equivalents

Investment & MBS securities

Loan and lease receivables held for sale

Loan and lease receivables held for investment

Federal Home Loan Bank stock, at cost

Accrued interest receivable

Premises, furniture, and equipment

Rental equipment

Foreclosed real estate and repossessed assets

Intangible assets

Other assets

Total assets

Fair value of liabilities assumed

Time certificates of deposits

Wholesale certificates of deposits

Total deposits

Short-term debt

Long-term debt

Accrued interest payable

Accrued expenses and other liabilities

Total liabilities assumed

Fair value of non-controlling interest assumed

Non-controlling interest

Total non-controlling interest

Fair value of net assets acquired

Goodwill resulting from acquisition

124

$

6

295,767

295,773

58,858

25,349

17,494

1,046,010

33

5,381

18,458

98,977

1,209

28,253

22,170

1,322,192

295,590

825,076

1,120,666

11,642

3,609

3,581

88,301

1,227,799

3,167

3,167

91,226

204,547

 
 
 
Crestmark was consolidated into the Company's Consolidated Financial Statements starting on August 1, 2018. The 
aggregate net interest income and net income of Crestmark consolidated into the Company's financial statements 
since the date of acquisition was $19.1 million and $9.7 million, respectively, for the year ended September 30, 2018. 
The following financial information presents the Company's results as if the Crestmark Acquisition on August 1, 2018 
had occurred on October 1, 2016:

Twelve Months Ended

September 30,

(Dollars in Thousands Except Share and Per Share Data)

2018

2017

Net interest income

Net income attributable to parent

Basic earnings per share

Diluted earnings per share

$

206,822 $

74,640

1.91

1.91

181,184

64,390

1.71

1.70

These pro forma results are based on estimates and assumptions, which the Company believes are reasonable. They 
are not the results that would have been realized had the Crestmark Acquisition actually occurred on October 1, 2016 
and are not necessarily indicative of the Company's Consolidated Statements of Operations in future periods. The pro 
forma  results  include  adjustments  related  to  purchase  accounting,  primarily  related  to  amortization  of  intangibles 
created and accretion of loan discount.

SCS

On December 14, 2016, the Company, through MetaBank, completed the acquisition of substantially all of the assets 
and specified liabilities of Specialty Consumer Services LP ("SCS"). The assets acquired by MetaBank in the SCS 
acquisition include the SCS trade name, propriety underwriting model and loan management system and other assets. 
SCS primarily provides consumer tax advance and other consumer credit services through its loan management services 
and other financial products.

Under the terms of the purchase agreement, the aggregate purchase price paid at closing, which was based upon the 
December 14, 2016 tangible book value of SCS, was approximately $7.5 million in cash and the issuance of 339,984
shares of Meta common stock. In addition, contingent cash consideration of $17.5 million was paid out in the third 
quarter of fiscal 2017 and equity contingent consideration of 793,293 shares of Meta common stock was paid in the 
fourth quarter of fiscal 2017 following the achievement of specified performance benchmarks (described more fully 
below). The Company acquired assets with approximate fair values of $28.3 million of intangible assets, including 
customer relationships, trademark, and non-compete agreements, and negligible other assets, resulting in goodwill of 
$31.4 million. 

Subject to the equity earn-out terms of the purchase agreement, SCS was eligible to receive up to an aggregate of 
793,293 shares of Meta common stock within 20 days after the applicable equity earn-out statement was deemed 
final if certain targets achieved.  The equity earn-out measurements were as follows; 1) if, as of an equity earn-out 
measurement date, the anticipated 2018 measured gross profit met or exceeded the statement amount, MetaBank 
would deliver to SCS a stated number of shares of Meta common stock; 2) if, as of an equity earn-out measurement 
date, the aggregate anticipated loan volume under all 2018 eligible contracts was greater than or equal to the agreed 
upon volume amount, then MetaBank would deliver to SCS a stated number of shares of Meta common stock; and 3) 
if, as of an equity earn-out measurement date, each agreement specified in the contract was in effect and none of such 
agreements was amended or modified as of such time (except as approved in writing by the President of MetaBank, in 
his or her sole discretion), then MetaBank would deliver to SCS a stated number of shares of Meta l common stock. 
None of the equity earn-out payments was contingent on the achievement of any of the other equity earn-out targets.  
Upon  the  determined  equity  earn-out  measurement  date,  MetaBank  determined  that  each  of  the  three  earn-out 
measurement targets was achieved and the Company issued an aggregate of 793,293 shares of Meta common stock 
in the fourth quarter of fiscal 2017.

125

Subject to the cash earn-out terms of the purchase agreement, MetaBank agreed to pay to SCS an amount equal to 
100% of the 2017 measured business gross profit up to a maximum of $17.5 million within 20 days after the date on 
which each determination of the cash earn-out payment was deemed final. During the third quarter of fiscal 2017, 
MetaBank paid out the $17.5 million of contingent cash consideration to SCS based upon the measured business 
gross profit. 

The Company has included the financial results of SCS in its Consolidated Financial Statements subsequent to the 
acquisition date. The fair value of the liability for the cash contingent consideration was approximately $17.3 million
and was included in other liabilities in the Company's Consolidated Statements of Financial Condition. The fair value 
of the equity contingent consideration was approximately $24.1 million at closing and was included in additional paid-
in capital in the Company's Consolidated Statements of Financial Condition.  The respective fair values of the liability 
and  equity  were  estimated  using  an  option-based  income  valuation  method  with  significant  inputs  that  were  not 
observable in the market and thus represent a Level 3 fair value measurement as defined in the FASB's Accounting 
Standards Codification ("ASC") 820, Fair Value Measurements and Disclosures. The significant inputs in the Level 3 
measurement not supported by market activity included the Company's probability assessments of the expected future 
cash flows related to the Company's acquisition of SCS during the earn-out period.

The following table represents the approximate fair value of assets acquired from and liabilities recorded of SCS on 
the Consolidated Statements of Financial Condition as of December 14, 2016.

As of December 14, 2016
(Dollars in Thousands)

Fair value of consideration paid

Cash

Stock issued

Paid Consideration

Contingent consideration - cash

Contingent consideration - equity

Contingent consideration payable

    Total consideration paid

Fair value of assets acquired

Intangible assets

Other assets

Total assets

Fair value of net assets acquired

Goodwill resulting from acquisition

$

$

7,548

10,789

18,337

17,252

24,142

41,394

59,731

28,310

2

28,312

28,312

31,419

The SCS transaction has been accounted for under the acquisition method of accounting. The assets and liabilities, 
both tangible and intangible, were recorded at their estimated fair values as of the transaction date. The Company 
made significant estimates and exercised judgment in estimating fair values and accounting for such acquired assets 
and liabilities. Upon receipt of final fair value estimates on certain assets, liabilities, and contingent considerations, 
which must be within one year of the acquisition date, the Company made final adjustments to the purchase price 
allocation and retrospectively adjusted the recorded goodwill. 

The Company recognized goodwill of $31.4 million as of December 14, 2016, which was calculated as the excess of 
both the adjusted consideration exchanged and the liabilities recorded as compared to the fair value of identifiable 
assets acquired. Goodwill resulted from expected operational synergies and expanded product lines and is expected 
to be deductible for tax purposes.  See Note 20 to the Consolidated Financial Statements for further information on 
goodwill.

126

 
 
 
 
 
 
The Company recognized $0.8 million of pre-tax transaction related expenses during the fiscal year ended 2017. The 
transaction expenses are reflected on the Consolidated Statements of Operations primarily under legal and consulting. 

EPS FINANCIAL

On November 1, 2016, the Company, through MetaBank, completed the acquisition of substantially all of the assets 
and certain liabilities of EPS Financial, LLC ("EPS") from privately-held Drake Enterprises, Ltd. ("Drake"). The assets 
acquired by MetaBank in the EPS acquisition include the EPS trade name, operating platform, and other assets. EPS 
is a leading provider of comprehensive tax-related financial transaction solutions for over 10,000 ERO's nationwide, 
offering a one-stop-shop for all tax preparer financial transactions. These solutions include a full-suite of refund settlement 
products, prepaid payroll card solutions and merchant services.

Under the terms of the purchase agreement, the aggregate purchase price, which was based upon the November 1, 
2016 tangible book value of EPS, included the payment of $21.9 million in cash, after adjustments, and the issuance 
of 1,107,537 shares of Meta common stock. The Company acquired assets with approximate fair values of $17.9 
million of intangible assets, including customer relationships, trademark, and non-compete agreements, and $0.1 million
of other assets, resulting in $30.4 million of goodwill.

The following table represents the approximate fair value of assets acquired and liabilities assumed of EPS on the 
Consolidated Statements of Financial Condition as of November 1, 2016:

Fair value of consideration paid

Cash

Stock issued

Total consideration paid

Fair value of assets acquired

Intangible assets

Other assets

Total assets

Fair value of net assets acquired

Goodwill resulting from acquisition

As of November 1, 2016
(Dollars in Thousands)

$

$

21,877

26,507

48,384

17,930

79

18,009

18,009

30,375

The Company has included the financial results of EPS in its Consolidated Financial Statements subsequent to the 
acquisition date. The EPS transaction has been accounted for under the acquisition method of accounting. The assets 
and liabilities, both tangible and intangible, were recorded at their estimated fair values as of the transaction date. The 
Company made significant estimates and exercised judgment in estimating fair values and accounting for such acquired 
assets and liabilities.

The Company recognized goodwill of $30.4 million as of November 1, 2016, which is calculated as the excess of both 
the  consideration  exchanged  and  the  liabilities  assumed,  which  were  negligible,  as  compared  to  the  fair  value  of 
identifiable assets acquired.  Goodwill resulted from expected operational synergies and expanded product lines and 
is  expected  to  be  deductible  for  tax  purposes.  See  Note  20  to  the  Consolidated  Financial  Statements  for  further 
information on goodwill.

The  Company  recognized  $0.5  million  of  pre-tax  transaction-related  expenses  during  fiscal  2017.  The  transaction 
expenses are reflected on the Consolidated Statements of Operations primarily under legal and consulting.

127

 
 
 
 
 
 
 
 
NOTE 3.  LOANS AND LEASES RECEIVABLE, NET

Loans and Leases

Year-end loans and leases receivable were as follows:

National Lending

Commercial finance

Consumer finance

Tax services

Total National Lending

Community Banking

Commercial and multi-family real estate

1-4 family real estate

Agricultural

Commercial operating

Consumer

Total Community Banking
Total gross loans and leases receivable

Allowance for loan and lease losses

Net deferred loan origination fees

Total loans and leases receivable, net

September 30, 2018

September 30, 2017

(Dollars in Thousands)

$

1,509,849 $

335,361

1,073

1,846,283

748,579

223,482

60,498

42,311

23,836

1,098,706
2,944,989

255,308

140,229

192

395,729

585,510

196,706

95,394

30,718

22,775

931,103
1,326,832

(13,040)

(250)

(7,534)

(1,461)

$

2,931,699 $

1,317,837

Annual activity in the allowance for loan and lease losses was as follows:

Year ended September 30,

Beginning balance

Provision for loan and lease losses

Recoveries

Charge offs

Ending balance

2018

2017

2016

(Dollars in Thousands)

$

7,534 $

5,635 $

29,433

2,037

(25,964)

10,589

307

(8,997)

$

13,040 $

7,534 $

6,255

4,605

147

(5,372)

5,635

128

 
 
 
 
Allowance for loan and lease losses and recorded investment in loans and leases at September 30, 2018 and 2017
were as follows:

Allowance for loan and lease losses:

Year Ended September 30, 2018

National Lending

Commercial finance

Consumer finance

Tax services

Total National Lending

Community Banking

Commercial and multi-family real estate

1-4 family real estate

Agricultural

Commercial operating

Consumer

Total Community Banking

Unallocated

Total

Allowance for loan and lease losses:

Year Ended September 30, 2017

National Lending

Commercial finance

Consumer finance

Tax services

Total National Lending

Community Banking

Commercial and multi-family real estate

1-4 family real estate

Agricultural

Commercial operating

Consumer

Total Community Banking

Unallocated

Total

Beginning
balance

Provision
(recovery) for
loan and lease
losses

Charge offs

Recoveries

(Dollars in Thousands)

Ending
balance

$

800 $

1,976 $

(2,643) $

1,169 $

—

5

805

2,670

803

2,574

150

6

6,203

527

7,534

5,113

21,344

28,433

3,377

(168)

(1,769)

23

64

1,527

(527)

29,433

(1,443)

(21,802)

(25,888)

—

(45)

—

—

(31)

(76)

—

—

453

1,622

—

—

411

—

3

414

—

(25,964)

2,037

1,302

3,670

—

4,972

6,047

590

1,216

173

42

8,068

—

13,040

Beginning
balance

Provision
(recovery) for
loan and lease
losses

Charge offs

Recoveries

(Dollars in Thousands)

Ending
balance

$

589 $

776 $

(626) $

61 $

—

6

595

2,198

654

1,474

110

51

4,487

553

5,635

—

7,612

8,388

610

149

1,088

425

(44)

2,228

(26)

10,589

—

(7,842)

(8,468)

(138)

—

—

(390)

(1)

(529)

—

—

229

290

—

—

12

5

—

17

—

(8,997)

307

800

—

5

805

2,670

803

2,574

150

6

6,203

527

7,534

129

 
Ending
balance:
individually
evaluated for
impairment

Allowance
Ending
balance:
collectively
evaluated for
impairment

Ending
balance:
individually
evaluated for
impairment

Loans and Leases
Ending
balance:
collectively
evaluated for
impairment

Total

Total

(Dollars in Thousands)

$

588 $

714 $

1,302 $

13,612 $ 1,496,237 $ 1,509,849

—

—
588

—

—

—

—

—

—

588

3,670

—
4,384

6,047

590

1,216

173

42

8,068

12,452

3,670

—
4,972

6,047

590

1,216

173

42

8,068

13,040

—

335,361

335,361

—
13,612

1,073
1,832,671

1,073
1,846,283

405

94

1,454

46

—

748,174

223,388

59,044

42,265

23,836

748,579

223,482

60,498

42,311

23,836

1,999

1,096,707

1,098,706

15,611

2,929,378

2,944,989

Recorded Investment

Year Ended September 30, 2018

National Lending

Commercial finance

Consumer finance

Tax services

Total National Lending

Community Banking

Commercial and multi-family
real estate

1-4 family real estate

Agricultural

Commercial operating

Consumer

Total Community Banking

Total

Ending
balance:
individually
evaluated for
impairment

Allowance
Ending
balance:
collectively
evaluated for
impairment

Total

Ending
balance:
individually
evaluated for
impairment

Loans and Leases
Ending
balance:
collectively
evaluated for
impairment

Total

Recorded Investment

Year Ended September 30, 2017

(Dollars in Thousands)

National Lending

Commercial finance

Consumer finance

Tax services

Total National Lending

Community Banking

Commercial and multi-family
real estate

1-4 family real estate

Agricultural

Commercial operating

Consumer

Total Community Banking

Unallocated

Total

$

— $

800 $

800 $

— $

255,308 $

255,308

—

—
—

—

—

—

—

—

—

—

—

—

5
805

2,670

803

2,574

150

6

6,203

527

7,534

—

5
805

2,670

803

2,574

150

6

6,203

527

7,534

—

—
—

1,109

72

—

—

—

—

—

140,229

192
395,729

584,401

196,634

95,394

30,718

22,775

140,229

192
395,729

585,510

196,706

95,394

30,718

22,775

931,103

931,103

—

—

1,181

1,325,651

1,326,832

130

The asset classification of loans and leases at September 30, 2018, and 2017, were as follows:

Asset Classification

Year Ended September 30, 2018

National Lending

Commercial finance

Consumer finance

Tax services

Total National Lending

Community Banking

Commercial and multi-family real estate

1-4 family real estate

Agricultural

Commercial operating

Consumer

Total Community Banking

Total Loans and Leases

Asset Classification

Year Ended September 30, 2017

National Lending

Commercial finance

Consumer finance

Tax services

Total National Lending

Community Banking

Commercial and multi-family real estate

1-4 family real estate

Agricultural

Commercial operating

Consumer

Total Community Banking

Total Loans and Leases

Pass

Watch

Special
Mention

Substandard

Total

(Dollars in Thousands)

$ 1,379,902 $

— $ 116,334 $

13,613

1,509,849

335,361

1,073

1,716,336

736,134

222,883

42,292

42,311

23,580

—

—

—

12,251

281

2,447

—

256

—

—

—

—

335,361

1,073

116,334

13,613

1,846,283

194

239

—

79

4,872

10,887

—

—

—

—

748,579

223,482

60,498

42,311

23,836

1,067,200

15,235

5,305

10,966

1,098,706

$ 2,783,536 $ 15,235 $ 121,639 $

24,579 $ 2,944,989

Pass

Watch

Special
Mention

Substandard

Total

(Dollars in Thousands)

$ 255,308 $

— $

— $

140,229

192

395,729

574,730

195,838

45,770

30,718

22,775

—

—

—

10,200

525

6,547

—

—

—

—

—

201

247

2,939

40,138

—

—

—

—

—

—

—

—

379

96

255,308

140,229

192

395,729

585,510

196,706

95,394

30,718

22,775

869,831

17,272

3,387

40,613

931,103

$ 1,265,560 $ 17,272 $

3,387 $

40,613 $ 1,326,832

Federal regulations provide for the classification of loans and other assets such as debt and equity securities considered 
by the Bank's regulator, the Office of the Comptroller of the Currency (the “OCC”), to be of lesser quality as “substandard,” 
“doubtful” or “loss.”  The loan classification and risk rating definitions are as follows:

Pass- A pass asset is of sufficient quality in terms of repayment, collateral and management to preclude a special 
mention or an adverse rating.

Watch- A watch asset is generally a credit performing well under current terms and conditions but with identifiable 
weakness meriting additional scrutiny and corrective measures.  Watch is not a regulatory classification but can be 
used to designate assets that are exhibiting one or more weaknesses that deserve management’s attention.  These 
assets are of better quality than special mention assets.

131

 
 
 
Special Mention- Special mention assets are a credit with potential weaknesses deserving management’s close attention 
and, if left uncorrected, may result in deterioration of the repayment prospects for the asset.  Special mention assets 
are not adversely classified and do not expose an institution to sufficient risk to warrant adverse classification.  Special 
mention is a temporary status with aggressive credit management required to garner adequate progress and move to 
watch or higher.

The adverse classifications are as follows:

Substandard- A substandard asset is inadequately protected by the net worth and/or repayment ability or by a weak 
collateral position.  Assets so classified will have well-defined weaknesses creating a distinct possibility the Bank will 
sustain some loss if the weaknesses are not corrected.  Loss potential does not have to exist for an asset to be 
classified as substandard.

Doubtful- A doubtful asset has weaknesses similar to those classified substandard, with the degree of weakness causing 
the likely loss of some principal in any reasonable collection effort.  Due to pending factors, the asset’s classification 
as loss is not yet appropriate.

Loss- A loss asset is considered uncollectible and of such little value that the asset’s continuance on the Bank’s balance 
sheet is no longer warranted.  This classification does not necessarily mean an asset has no recovery or salvage value 
leaving room for future collection efforts.

Loans and leases, or portions thereof, are charged off when collection of principal becomes doubtful. Generally, this is 
associated with a delay or shortfall in payments of 210 days or more for commercial insurance premium finance, 180 
days or more for the purchased student loan portfolios, 120 days or more for consumer credit products and leases, 
and 90 days or more for community banking loans and commercial finance loans. Action is taken to charge off ERO 
loans if such loans have not been collected by the end of June and taxpayer advance loans if such loans have not been 
collected by the end of the calendar year. Non-accrual loans and troubled debt restructurings are generally considered 
impaired.

Past due loans and leases at September 30, 2018 and 2017 were as follows:

Accruing and Non-accruing Loans and Leases

Non-performing Loans and Leases

30-59 
Days
Past Due

60-89 
Days
Past Due

>
89 Days 
Past Due

Total Past
Due

Current

Total Loans 
and Leases
Receivable

> 89 Days
Past Due
and
Accruing

Non-
accrual
balance

Total

(Dollars in Thousands)

20,708

3,209

—

3,702

1,595

—

5,996

2,384

1,073

30,406

1,479,443

1,509,849

7,188

1,073

328,173

335,361

—

1,073

3,801

2,384

1,073

2,864

—

—

6,665

2,384

1,073

23,917

5,297

9,453

38,667

1,807,616

1,846,283

7,258

2,864

10,122

—

105

—

—

—

105

—

—

—

—

—

—

—

79

—

—

—

79

—

748,579

748,579

184

223,298

223,482

—

—

—

60,498

60,498

42,311

23,836

42,311

23,836

184

1,098,522

1,098,706

—

79

—

—

—

79

—

—

—

—

—

—

—

79

—

—

—

79

24,022

5,297

9,532

38,851

2,906,138

2,944,989

7,337

2,864

10,201

Past Due Loans and
Leases

Year Ended
September 30, 2018

National Lending

Commercial
finance

Consumer finance

Tax services

Total National
Lending

Community Banking

Commercial and
multi-family real
estate

1-4 family real
estate

Agricultural

Commercial
operating

Consumer

Total Community
Banking

Total Loans and
Leases

132

 
 
 
 
—

—

—

685

—

—

—

—

1,387

—

2,592

685

—

34,295

—

19

Tax services

Total National
Lending

Community Banking

Commercial and
multi-family real
estate

1-4 family real
estate

Agricultural

Commercial
operating

Consumer

Total Community
Banking

Total Loans and
Leases

Past Due Loans and
Leases

30-59 
Days
Past Due

60-89 
Days
Past Due

>
89 Days 
Past Due

Total Past
Due

Current

Total Loans 
and Leases
Receivable

> 89 Days
Past Due
and
Accruing

Non-
accrual
balance

Total

Accruing and Non-accruing Loans and Leases

Non-performing Loans and Leases

Year Ended
September 30,
2017

National Lending

Commercial
finance

(Dollars in Thousands)

$

1,509 $

2,442 $

1,205 $

5,156 $

250,152 $

255,308 $

1,205 $

— $

1,205

Consumer finance

2,503

—

541

—

1,387

4,431

135,798

140,229

1,387

—

—

192

192

—

4,012

2,983

2,592

9,587

386,142

395,729

2,592

295

370

—

—

9

674

—

79

—

—

17

96

584,825

585,510

390

—

685

449

34,295

34,295

—

19

—

45

196,257

61,099

30,718

22,730

—

—

196,706

95,394

34,295

30,718

22,775

—

19

34,704

35,474

895,629

931,103

34,314

685

34,999

$

4,686 $

3,079 $ 37,296 $ 45,061 $ 1,281,771 $ 1,326,832 $ 36,906 $

685 $ 37,591

Non-accruing loans and leases were $2.9 million and $0.7 million at September 30, 2018 and 2017, respectively.  
There were $7.3 million and $36.9 million in accruing loans and leases delinquent 90 days or more at September 30, 
2018 and 2017, respectively.  For the year ended September 30, 2018, gross interest income which would have been 
recorded had the non-accruing loans and leases been current in accordance with their original terms amounted to 
approximately $0.1 million, none of which was included in interest income.

When analysis of borrower operating results and financial condition indicates that underlying cash flows of the borrower’s 
business are not adequate to meet its debt service requirements, the loan is evaluated for impairment. Often, this is 
associated with a delay or shortfall in scheduled payments, as described above.

133

Impaired loans and leases at September 30, 2018 and 2017 were as follows:

September 30, 2018

Recorded
Balance

Unpaid Principal
Balance

Specific
Allowance

Loans and leases without a specific valuation allowance

(Dollars in Thousands)

National Lending

Commercial finance
Total National Lending

Community Banking

Commercial and multi-family real estate

1-4 family real estate

Agricultural

Consumer

Total Community Banking

Total

Loans and leases with a specific valuation allowance

National Lending

Commercial finance

Total National Lending

Total

September 30, 2017

$

8,199 $
8,199

8,529 $
8,529

405

94

1,454

46

1,999

10,198

405

94

1,454

46

1,999

10,528

$

5,413 $

5,663 $

5,413

5,413

5,663

5,413

—
—

—

—

—

—

—

—

588

588

588

Recorded
Balance

Unpaid Principal
Balance

Specific
Allowance

Loans and leases without a specific valuation allowance

(Dollars in Thousands)

Community Banking

Commercial and multi-family real estate

1-4 family real estate

Total Community Banking

Total

Loans and leases with a specific valuation allowance

Total

$

$

$

1,109 $

1,109 $

72

1,181

72

1,181

1,181 $

1,181 $

— $

— $

—

—

—

—

—

Cash interest collected on impaired loans and leases was not material during the years ended September 30, 2018
and 2017.

134

The  following  table  provides  the  average  recorded  investment  in  impaired  loans  and  leases  for  the  years  ended 
September 30, 2018 and 2017.

National Lending

Commercial finance
Total National Lending

Community Banking

Commercial and multi-family real estate

1-4 family real estate

Agricultural

Commercial operating

Consumer

Total Community Banking

Total loans and leases

Year Ended September 30,

2018
Average
Recorded
Investment

2017
Average
Recorded
Investment

(Dollars in Thousands)

$

1,134 $
1,134

673

159

1,652

—

67

2,551

3,685

—
—

883

176

414

202

—

1,675

1,675

For economic or legal reasons relating to a borrower’s financial difficulties, the Company may grant to a borrower a 
concession for other than an insignificant period of time that the Company would not otherwise grant. The Company 
classifies these related loans and leases as troubled debt restructurings (“TDR”) which may involve forgiving a portion 
of interest or principal on existing loans or leases, making loans or leases at a rate materially less than current market 
rates, or extending the term of the loan or lease.

For the year ended September 30, 2018, the Company had 10 Community Banking loans with a balance of $2.0 million, 
and  11  National  Lending  loans  and  leases,  with  a  balance  of  $2.5  million  classified  as  TDRs.  For  the  year  ended 
September 30, 2017, the Company had four Community Banking loans, with a balance of $0.5 million classified as 
TDRs. All of the TDRs that were modified during the year ended September 30, 2018 were modified to extend the term 
of the loan.

During the year ended September 30, 2018, the Company had one Community Banking loan with a balance of $0.1 
million that was modified in a TDR within the previous 12 months and for which there was a payment default. For the 
year ended September 30, 2017, there were no TDR loans for which there was a payment default.  The Company had 
no commitments to lend additional funds on loans or leases with terms modified in a TDR at September 30, 2018 and 
2017.

NOTE 4.  LOAN SERVICING

Loans serviced for others are not reported as assets.  The unpaid principal balances of these loans at fiscal year-end 
were as follows:

September 30,

2018

Mortgage loan portfolios serviced for Fannie Mae
SBA/USDA
Other

$

$

135

2017
(Dollars in Thousands)
3,162 $
—
18,649
21,811 $

2,338 $

98,942
32,726

134,006 $

2016

3,980
—
15,452
19,432

 
 
 
 
 
NOTE 5.  EARNINGS PER COMMON SHARE

EPS is computed after deducting dividends. The Company has granted restricted share awards with dividend rights that 
are considered to be participating securities. Accordingly, a portion of the Company’s earnings is allocated to those 
participating securities in the EPS calculation. Basic earnings per share is computed by dividing income available to 
common stockholders after the allocation of dividends and undistributed earnings to the participating securities by the 
weighted average number of common shares outstanding for the period. Diluted earnings per share reflects the potential 
dilution that could occur if securities or other contracts to issue common stock were exercised, and is computed after 
giving consideration to the weighted average dilutive effect of the Company’s stock options and after the allocation of 
earnings to the participating securities. Antidilutive options are disregarded in the EPS calculations.

On October 5, 2018, Meta common stock began trading on a split-adjusted basis as a result of the 3-for-1 forward 
stock split with respect to Meta's common stock, which was effected on October 4, 2018. As a result of the stock split, 
the number of issued and outstanding shares of Meta common stock increased to 39.2 million shares, which includes 
shares issued pursuant to the Crestmark Acquisition. 

A reconciliation of the net income and common stock share amounts used in the computation of basic and diluted EPS 
for the fiscal years ended September 30, 2018, 2017 and 2016 is presented below. All share and per share data 
reported for all periods presented in the table below has been adjusted to reflect the 3-for-1 forward stock split.

2018

2017
(Dollars in Thousands, Except Share and Per
Share Data)

2016

Basic income per common share:

   Net income attributable to Meta Financial Group, Inc.

$

51,620 $

44,917 $

33,220

Weighted average common shares outstanding

Basic income per common share

30,737,499

27,741,276

25,331,868

$

1.68 $

1.62 $

1.31

Diluted income per common share:

   Net income attributable to Meta Financial Group, Inc.

$

51,620 $

44,917 $

33,220

Weighted average common shares outstanding

30,737,499

27,741,276

25,331,868

     Outstanding options - based upon the two-class method

115,551

166,956

160,170

Weighted average diluted common shares outstanding

30,853,050

27,908,232

25,492,038

Diluted income per common share

$

1.67 $

1.61 $

1.30

All stock options were considered in computing diluted EPS for the years ended September 30, 2018, 2017, and 2016.

136

 
 
 
 
NOTE 6.  SECURITIES

During  the  first  quarter  of  fiscal  2018,  the  Company  early  adopted  Accounting  Standard  Update  ("ASU")  2017-12, 
"Derivatives  and  Hedging  (Topic  815): Targeted  Improvements  to Accounting  for  Hedging Activities."  Due  to  the  early 
adoption of the ASU, the Company transferred $204.7 million of investment securities and $101.3 million of MBS from 
HTM to AFS during the first quarter of fiscal 2018. In connection with the Crestmark Acquisition, the Company transferred 
$40.9 million of investment securities from HTM to AFS during the fourth quarter of fiscal 2018, as allowed through 
ASC 320-10-25-6(c), which allows for the transfer of securities from HTM in the event of a major business combination. 

Securities available for sale at September 30, 2018 and 2017 were as follows:

Available For Sale

At September 30, 2018

Debt securities

GROSS

GROSS

AMORTIZED

UNREALIZED

UNREALIZED

COST

GAINS

(LOSSES)

FAIR

VALUE

(Dollars in Thousands)

Small business administration securities

$

45,591 $

1 $

(1,255) $

Obligation of states and political subdivisions

17,154

Non-bank qualified obligations of states and political
subdivisions
Asset-backed securities

Mortgage-backed securities

Total debt securities

Common equities and mutual funds

1,140,884
310,700

378,301

1,892,630

3,172

49

826
2,585

—

3,461

635

(293)

(31,825)
(257)

(14,236)

(47,866)

(7)

44,337

16,910

1,109,885
313,028

364,065

1,848,225

3,800

Total available for sale securities

$

1,895,802 $

4,096 $

(47,873) $

1,852,025

At September 30, 2017

Debt securities

AMORTIZED

GROSS
UNREALIZED

GROSS
UNREALIZED

COST

GAINS

(LOSSES)

FAIR

VALUE

(Dollars in Thousands)

Small business administration securities

$

57,046 $

825 $

— $

57,871

Non-bank qualified obligations of states and political
subdivisions

Asset-backed securities

Mortgage-backed securities

Total debt securities

Common equities and mutual funds

938,883

94,451

588,918

1,679,298

1,009

14,983

2,381

1,259

19,448

436

(3,037)

—

(3,723)

(6,760)

—

950,829

96,832

586,454

1,691,986

1,445

Total available for sale securities

$

1,680,307 $

19,884 $

(6,760) $

1,693,431

Securities held to maturity at September 30, 2018 and 2017 were as follows:

Held to Maturity

At September 30, 2018

Debt securities

Non-bank qualified obligations of states and political
subdivisions

Mortgage-backed securities

Total held to maturity securities

$

$

GROSS

GROSS

AMORTIZED

UNREALIZED

UNREALIZED

COST

GAINS

(LOSSES)

FAIR

VALUE

(Dollars in Thousands)

164,304 $

— $

(10,758) $

153,546

7,850

172,154

137

—

(422)

7,428

$

(11,180) $

160,974

 
 
 
 
 
 
 
 
At September 30, 2017

Debt securities

AMORTIZED

GROSS
UNREALIZED

GROSS
UNREALIZED

COST

GAINS

(LOSSES)

FAIR

VALUE

(Dollars in Thousands)

Obligations of states and political subdivisions

$

19,247 $

157 $

(36) $

19,368

Non-bank qualified obligations of states and political
subdivisions

Mortgage-backed securities

Total held to maturity securities

430,593

113,689

4,744

—

(2,976)

(1,233)

$

563,529 $

4,901 $

(4,245) $

432,361

112,456

564,185

Management has implemented processes to identify securities that could potentially have a credit impairment that is 
other-than-temporary.  This process can include, but is not limited to, evaluating the length of time and extent to which 
the  fair  value  has  been  less  than  the  amortized  cost  basis,  reviewing  available  information  regarding  the  financial 
position of the issuer, interest or dividend payment status, monitoring the rating of the security, monitoring changes in 
value, and projecting cash flows.  Management also determines whether the Company intends to sell a security or 
whether it is more likely than not the Company will be required to sell the security before the recovery of its amortized 
cost basis which, in some cases, may extend to maturity.  To the extent the Company determine that a security is 
deemed to be other-than-temporarily impaired, an impairment loss is recognized.

For all securities considered temporarily impaired, the Company does not intend to sell these securities and it is not 
more likely than not that the Company will be required to sell the security before recovery of its amortized cost, which 
may occur at maturity.  The Company believes collection will occur for all principal and interest due on all investments 
with amortized cost in excess of fair value and considered only temporarily impaired.

GAAP requires that, at acquisition, an enterprise classify debt securities into one of three categories: available for sale, 
held to maturity or trading. AFS securities are carried at fair value on the Consolidated Statements of Financial Condition, 
and unrealized holding gains and losses are excluded from earnings and recognized as a separate component of equity 
in accumulated other comprehensive income.  HTM debt securities are measured at amortized cost. Both AFS and HTM 
are subject to review for other-than-temporary impairment. Meta did not have any trading securities at September 30, 
2018.

Gross unrealized losses and fair value, aggregated by investment category and length of time that individual securities 
have been in continuous unrealized loss position at September 30, 2018, and 2017, were as follows:

Available For Sale

LESS THAN 12 MONTHS

OVER 12 MONTHS

TOTAL

At September 30, 2018

Fair
Value

Unrealized
(Losses)

Fair
Value

Unrealized
(Losses)

Fair
Value

Unrealized
(Losses)

(Dollars in Thousands)

Debt securities

Small business administration
securities
Obligations of states and
political subdivisions
Non-bank qualified obligations
of states and political
subdivisions

Asset-backed securities
Mortgage-backed securities

Total debt securities

Common equities and mutual
funds

Total available for sale
securities

$

43,097 $

(1,255) $

— $

— $

43,097 $

(1,255)

11,036

(279)

881

(14)

11,917

(293)

626,693

146,638
121,217

948,681

(13,539)

(257)
(3,292)

(18,622)

358,095

—
242,849

601,825

(18,286)

—
(10,944)

984,788

146,638
364,066

(29,244)

1,550,506

(31,825)

(257)
(14,236)

(47,866)

1,818

(7)

—

—

1,818

(7)

$

950,499 $

(18,629) $

601,825 $

(29,244) $ 1,552,324 $

(47,873)

138

 
 
 
 
 
At September 30, 2017

Fair
Value

Unrealized
(Losses)

Fair
Value

Unrealized
(Losses)

Fair
Value

Unrealized
(Losses)

LESS THAN 12 MONTHS

OVER 12 MONTHS

TOTAL

(Dollars in Thousands)

Debt securities

Non-bank qualified obligations
of states and political
subdivisions

$

280,900 $

(2,887) $

5,853 $

(150) $

286,753 $

Mortgage-backed securities

237,897

(1,625)

100,287

(2,098)

338,184

(3,037)

(3,723)

Total available for sale
securities

$

518,797 $

(4,512) $

106,140 $

(2,248) $

624,937 $

(6,760)

Held To Maturity

LESS THAN 12 MONTHS

OVER 12 MONTHS

TOTAL

At September 30, 2018

Fair
Value

Unrealized
(Losses)

Fair
Value

Unrealized
(Losses)

Fair
Value

Unrealized
(Losses)

(Dollars in Thousands)

Debt securities

Non-bank qualified obligations
of states and political
subdivisions

$

6,178 $

(287) $

147,368 $

(10,471) $

153,546 $

(10,758)

Mortgage-backed securities
Total held to maturity securities

—
6,178

—
(287)

7,428
154,796

(422)
(10,893)

7,428
160,974

(422)
(11,180)

LESS THAN 12 MONTHS

Fair
Value

Unrealized
(Losses)

OVER 12 MONTHS
Fair
Value
(Dollars in Thousands)

Unrealized
(Losses)

TOTAL

Fair
Value

Unrealized
(Losses)

$

1,364 $

(6) $

4,089 $

(30) $

5,453 $

(36)

At September 30, 2017

Debt securities

Obligations of states and
political subdivisions
Non-bank qualified obligations
of states and political
subdivisions

Mortgage-backed securities

Total held to maturity securities $

315,838 $

(4,022) $

10,295 $

(223) $

326,133 $

202,018

112,456

(2,783)

(1,233)

6,206

—

(193)

—

208,224

112,456

(2,976)

(1,233)

(4,245)

As of September 30, 2018 and 2017, the investment portfolio included securities with current unrealized losses which 
have existed for longer than one year.  All of these securities are considered to be acceptable credit risks.  Because 
the declines in fair value were due to changes in market interest rates, not in estimated cash flows, and the Company 
does not intend to sell these securities (has not made a decision to sell), and it is not more likely than not that the 
Company will be required to sell the security before recovery of its amortized cost basis, which may occur at maturity, 
no other-than-temporary impairment was recorded at September 30, 2018 or 2017.

The amortized cost and fair value of debt securities by contractual maturity are shown below.  Certain securities have 
call features which allow the issuer to call the security prior to maturity.  Expected maturities may differ from contractual 
maturities in MBS because borrowers may have the right to call or prepay obligations with or without call or prepayment 
penalties.  Therefore, MBS are not included in the maturity categories in the following maturity summary.  The expected 
maturities of certain SBA securities may differ from contractual maturities because the borrowers may have the right 
to prepay the obligation. However, certain prepayment penalties may apply.

139

 
 
 
 
 
Available For Sale

At September 30, 2018

Due in one year or less

Due after one year through five years

Due after five years through ten years

Due after ten years

Mortgage-backed securities

Common equities and mutual funds

Total available for sale securities

At September 30, 2017

Due in one year or less

Due after one year through five years

Due after five years through ten years

Due after ten years

Mortgage-backed securities

Common equities and mutual funds

Total available for sale securities

Held To Maturity

At September 30, 2018

Due after ten years

Mortgage-backed securities

Total held to maturity securities

At September 30, 2017

Due in one year or less

Due after one year through five years

Due after five years through ten years

Due after ten years

Mortgage-backed securities

Total held to maturity securities

140

AMORTIZED
COST

FAIR
VALUE

(Dollars in Thousands)

$

2,532 $

41,415

352,099

1,118,283

1,514,329

378,301

3,172

2,529

41,504

350,143

1,089,984

1,484,160

364,065

3,800

$

1,895,802 $

1,852,025

AMORTIZED
COST

FAIR
VALUE

(Dollars in Thousands)

$

— $

36,586

347,831

705,963

—

37,674

358,198

709,660

1,090,380

1,105,532

588,918

1,009

586,454

1,445

$

1,680,307 $

1,693,431

AMORTIZED
COST

FAIR
VALUE

(Dollars in Thousands)

164,304

164,304

7,850

153,546

153,546

7,428

$

172,154 $

160,974

AMORTIZED
COST

FAIR
VALUE

(Dollars in Thousands)

$

1,483 $

17,926

144,996

285,435

449,840

113,689

$

563,529 $

1,480

18,160

147,832

284,257

451,729

112,456

564,185

 
 
 
 
 
 
 
Activities related to the sale of securities are summarized below.

Year ended

Available For Sale

   Proceeds from sales

   Gross gains on sales

   Gross losses on sales

 Net loss on available for sale securities

Held To Maturity

2018

2017

2016

(Dollars in Thousands)

$

596,758 $

457,306 $

285,508

2,551

10,728

(8,177)

4,091

4,628

(537)

1,459

1,785

(326)

   Net carrying amount of securities sold

$

— $

5,826 $

   Gross realized gain on sales

   Gross realized losses on sales

Net gain on held to maturity securities

—

—

—

92

48

44

—

—

—

—

During the fiscal 2018 fourth quarter, the Company completed a balance sheet restructuring related to the closing of 
the Crestmark Acquisition, selling approximately $260 million of lower-yielding AFS securities. 

Securities with fair values of approximately $8.0 million and $5.7 million at September 30, 2018 and  2017, respectively, 
were pledged as collateral for public funds on deposit.  Securities with fair values of approximately $5.9 million and 
$3.8 million at September 30, 2018, and 2017, respectively, were pledged as collateral for individual, trust and estate 
deposits.

Federal Home Loan Bank ("FHLB") Stock
The Company’s borrowings from the FHLB are secured by a blanket collateral agreement with respect to a percentage 
of unencumbered loans and the pledge of specific investment securities.  Such advances can be made pursuant to 
several different credit programs, each of which has its own interest rate and range of maturities.

The investments in the FHLB stock are required investments related to the Company’s membership in and current 
borrowings from the FHLB of Des Moines.  The investments in the FHLB of Des Moines could be adversely impacted 
by the financial operations of the FHLBs and actions of their regulator, the Federal Housing Finance Agency. The Company 
periodically evaluates investments for other than temporary impairment.  There was no impairment of this investment 
in 2018, 2017 or 2016.

The FHLB stock is carried at cost since it is generally redeemable at par value. The carrying value of the stock held at 
the FHLB was $23.4 million and $61.1 million at September 30, 2018 and 2017, respectively. At fiscal year-end 2018 
and 2017, the Company pledged securities with fair values of approximately $1.06 billion and $1.07 billion, respectively, 
against specific FHLB advances.  In addition, a combination of qualifying residential and other real estate loans of 
approximately  $756.0  million  and  $628.0  million  were  pledged  as  collateral  at  September 30,  2018  and  2017, 
respectively. 

Included in Interest and Dividend Income from other investments is $1.1 million, $0.5 million and $0.6 million related 
to dividend income on FHLB stock for the fiscal years ended September 30, 2018, 2017 and 2016, respectively.

141

 
 
NOTE 7.  PREMISES, FURNITURE AND EQUIPMENT, NET

Year-end premises and equipment were as follows:

September 30,

Land

Buildings

Furniture, fixtures, and equipment

Capitalized leases

Less: accumulated depreciation and amortization

Net book value

2018
2017
(Dollars in Thousands)

$

2,932 $

27,359

56,438

2,259

88,988

1,578

10,642

46,934

2,259

61,413

(48,530)

(42,093)

$

40,458 $

19,320

Depreciation  expense  of  premises,  furniture  and  equipment  included  in  occupancy  and  equipment  expense  was 
approximately $5.7 million, $5.5 million and $5.4 million for the years ended September 30, 2018, 2017 and 2016, 
respectively. Amortization expense on capitalized leases for the years ended September 30, 2018, 2017 and 2016, 
was $0.1 million, $0.1 million and $0.2 million, respectively, and is included in occupancy and equipment expense. 
Substantially all of the Company's capitalized leases at September 30, 2018 were building leases.

NOTE 8.  TIME CERTIFICATES OF DEPOSITS

Time certificates of deposits in denominations of $250,000 or more were approximately $163.3 million and $85.2 
million at September 30, 2018, and 2017, respectively.

At September 30, 2018, the scheduled maturities of time certificates of deposits were as follows for the years ending:

As of September 30,
(Dollars in Thousands)

2019

2020

2021

2022

2023

$ 1,562,801

125,581

16,623

6,929

1,048

Total (1)
(1)  As of September 30, 2018, the Company had $1.44 billion of certificates of deposits which were recorded in wholesale 
deposits on the Consolidated Statements of Financial Condition.

1,712,982

Under the Dodd-Frank Act, IRA and non-IRA deposit accounts are permanently insured up to $250,000 by the DIF under 
management of the FDIC.

142

 
 
 
 
 
 
 
 
NOTE 9.  SHORT TERM DEBT AND LONG TERM DEBT

Short Term Debt

September 30,

Overnight federal funds purchased

Short-term FHLB advances

Short-term capital lease

Repurchase agreements

     Total

2018

2017

$

422,000 $

987,000

—

65

3,694

415,000

62

2,472

425,759

1,404,534

The  Company  had  $422.0  million  of  overnight  federal  funds  purchased  from  the  FHLB  at  September 30,  2018  as 
compared to $987.0 million at September 30, 2017. At September 30, 2018, the Company had no short-term advances 
from the FHLB as compared to $415.0 million at September 30, 2017.

The Bank has executed blanket pledge agreements whereby the Bank assigns, transfers, and pledges to the FHLB and 
grants to the FHLB a security interest in real estate and securities collateral.  The Bank has the right to use, commingle, 
and dispose of the collateral it has assigned to the FHLB.  Under the agreement, the Bank must maintain “eligible 
collateral” that has a “lending value” at least equal to the “required collateral amount,” all as defined by the agreement.

At fiscal year-end 2018 and 2017, the Bank pledged securities with fair values of approximately $1.06 billion and $1.07 
billion, respectively, against specific FHLB advances.  In addition, qualifying real estate loans of approximately $756.0 
million, and $628.0 million were pledged as collateral at September 30, 2018, and 2017, respectively.

As of September 30, 2018, the Company was the lessee on three capital leases, two equipment leases and one property 
lease.  At September 30, 2018, the portion of the liability expected to be expensed and amortized over the next 12
months is approximately $64,818.

Securities sold under agreements to repurchase totaled approximately $3.7 million and $2.5 million at September 30, 
2018, and 2017, respectively.

An analysis of securities sold under agreements to repurchase at September 30, 2018 and 2017 follows:

September 30,

Highest month-end balance

Average balance

Weighted average interest rate for the year

Weighted average interest rate at year end

2017
2018
(Dollars in Thousands)

$

$

3,740

2,557

2.05%

2.48%

3,782

2,225

0.98%

1.59%

The Company pledged securities with fair values of approximately $13.9 million at September 30, 2018, as collateral 
for securities sold under agreements to repurchase.  There were $9.3 million of securities pledged as collateral for 
securities sold under agreements to repurchase at September 30, 2017.

The Company has a line of credit with another financial institution for $25.0 million as of September 30, 2018. This 
line of credit has no fee, and, as of September 30, 2018, the Company had not drawn on it.  

143

 
 
 
Long Term Debt

September 30,
(Dollars in Thousands)

Long-term FHLB advances

Trust preferred securities

Subordinated debentures (net of issuance costs)

Long-term capital lease

     Total

2018

2017

$

— $

13,661

73,491

1,811

88,963

—

10,310

73,347

1,876

85,533

At September 30, 2018 and 2017, the Company had no long-term advances from the FHLB. 

At September 30, 2018, the scheduled maturities of the Company's long-term debt were as follows for the years ending:

September 30,

(Dollars in Thousands)

2019

2020

2021

2022

2023

Thereafter

Total long-term debt

Trust preferred
securities

Subordinated
debentures

Long-term
capital lease

Total

$

$

— $

— $

— $

—

—

—

—

—

—

—

—

73

77

82

87

—

73

77

82

87

13,661

13,661 $

73,491

73,491 $

1,492

1,811 $

88,644

88,963

Certain trust preferred securities are due to First Midwest Financial Capital Trust I, a 100%-owned nonconsolidated 
subsidiary of the Company.  The securities were issued in 2001 in conjunction with the Trust’s issuance of 10,000
shares  of  Trust  Preferred  Securities.   The  securities  bear  the  same  interest  rate  and  terms  as  the  trust  preferred 
securities.  The securities are included on the Consolidated Statements of Financial Condition as liabilities. 

The Company issued all of the 10,310 authorized shares of trust preferred securities of First Midwest Financial Capital 
Trust I holding solely securities.  Distributions are paid semi-annually.  Cumulative cash distributions are calculated at 
a variable rate of London Interbank Offered Rate (“LIBOR”) plus 3.75% (6.35% at September 30, 2018, and 5.22% at 
September 30, 2017), not to exceed 12.5%.  The Company may, at one or more times, defer interest payments on the 
capital securities for up to 10 consecutive semi-annual periods, but not beyond July 25, 2031.  At the end of any deferral 
period, all accumulated and unpaid distributions are required to be paid.  The capital securities are required to be 
redeemed  on  July  25,  2031;  however,  the  Company  has  a  semi-annual  option  to  shorten  the  maturity  date.   The 
redemption price is $1,000 per capital security plus any accrued and unpaid distributions to the date of redemption.

Holders of the capital securities have no voting rights, are unsecured and rank junior in priority of payment to all of the 
Company’s indebtedness and senior to the Company’s common stock.

Although the securities issued by the Trust are not included as a component of stockholders’ equity, the securities are 
treated as capital for regulatory purposes, subject to certain limitations.

Through the Crestmark Acquisition, the Company acquired $3.4 million in floating rate capital securities due to Crestmark 
Capital Trust I, a 100%-owned nonconsolidated subsidiary of the Company.  The subordinated debentures bear interest 
at LIBOR plus 3.00%, have a stated maturity of 30 years and are redeemable by the Company at par, with regulatory 
approval.  The interest rate is reset quarterly at distribution dates in February, May, August, and November.  The interest 
rate as of September 30, 2018 was 5.31%.  The Company has the option to defer interest payments on the subordinated 
debentures from time to time for a period not to exceed five consecutive years. 

144

 
 
The Company completed the public offering of $75.0 million of 5.75% fixed-to-floating rate subordinated debentures 
during fiscal year 2016. These notes are due August 15, 2026. The subordinated debentures were sold at par, resulting 
in net proceeds of approximately $73.9 million. At September 30, 2018, the Company had $73.5 million in subordinated 
debentures, net of issuance costs of $1.5 million.  Accumulated interest expense on the subordinated debentures was 
$8.6 million as of September 30, 2018. 

As of September 30, 2018, the Company was the lessee on three capital leases, two equipment leases and one property 
lease.  At September 30, 2018, the portion of the liability expected to be expensed and amortized beyond 12 months 
was $1.8 million. The majority of the $1.8 million is related to the Urbandale, Iowa retail branch location.

NOTE 10.  EMPLOYEE STOCK OWNERSHIP AND PROFIT SHARING PLANS

All share and per share data for all periods presented has been adjusted to reflect the 3-for-1 forward stock split with 
respect to the Company's common stock effected on October 4, 2018.

The Company maintains an Employee Stock Ownership Plan (“ESOP”) for eligible employees who have 1,000 hours of 
employment with the Bank, have worked at least one year at the Bank and who have attained age 21.  ESOP expense 
of $2,073,000, $1,668,000 and $1,150,000 was recorded for the years ended September 30, 2018, 2017 and 2016, 
respectively.  Contributions of $2,011,040, $1,606,102 and $1,174,682 were made to the ESOP during the years 
ended September 30, 2018, 2017 and 2016, respectively.

Contributions to the ESOP and shares released from suspense are allocated among ESOP participants on the basis 
of compensation in the year of allocation.  Benefits generally become 100% vested after seven years of credited service.  
Prior to the completion of seven years of credited service, a participant who terminates employment for reasons other 
than death or disability receives a reduced benefit based on the ESOP’s vesting schedule.  Forfeitures are reallocated 
among remaining participating employees in the same proportion as contributions.  Benefits are payable in the form 
of stock upon termination of employment.  The Company’s contributions to the ESOP are not fixed, so benefits payable 
under the ESOP cannot be estimated.

For the years ended September 30, 2018, 2017 and 2016, 72,996 shares, 61,458 shares and 58,143 shares, from 
the suspense account, with a fair value of $27.55, $26.13 and $20.20 per share, respectively, were released. For the 
years ended September 30, 2018, 2017 and 2016, allocated shares and total ESOP shares reflect 6,687 shares, 
42,378 shares and 46,506 shares, respectively, withdrawn from the ESOP by participants who were no longer with the 
Company or by participants diversifying their holdings.  At September 30, 2018, 2017 and 2016, there were 3,987, 
4,437 and 8,130 shares purchased, respectively, for dividend reinvestment.

Year-end ESOP shares are as follows:

At September 30,

Allocated shares

Unearned shares

Total ESOP shares

Fair value of unearned shares

2018

2017
(Dollars in Thousands)

2016

812,346

768,657

788,616

—

—

812,346

768,657

788,616

$

— $

— $

—

The Company also has a profit sharing plan covering substantially all full-time employees.  Contribution expense to the 
profit sharing plan, included in compensation and benefits, for the years ended September 30, 2018, 2017 and 2016
was $2.2 million, $1.6 million and $1.3 million, respectively.

145

 
 
 
 
 
 
 
NOTE 11.  SHARE-BASED COMPENSATION PLANS

All share and per share data for all periods presented has been adjusted to reflect the 3-for-1 forward stock split of the 
Company's common stock effected by the Company with respect to its common stock on October 4, 2018.

The  Company  maintains  the  2002  Omnibus  Incentive  Plan,  as  amended  and  restated,  which,  among  other  things, 
provides for the awarding of stock options and nonvested restricted shares to certain officers and directors of the 
Company.  Awards are granted by the Compensation Committee of the Board of Directors based on the performance 
of the award recipients or other relevant factors.

The following table shows the effect to income, net of tax benefits, of share-based expense recorded in the years ended 
September 30, 2018, 2017 and 2016.

Year Ended September 30,

2018

2017
(Dollars in Thousands)

2016

Total employee stock-based compensation expense recognized in
income, net of tax effects of $3,139, $3,907, and $192, respectively $

7,878 $

6,486 $

559

As of September 30, 2018, stock-based compensation expense not yet recognized in income totaled $17.0 million, 
which is expected to be recognized over a weighted-average remaining period of 3.59 years.

At grant date, the fair value of options awarded to recipients is estimated using a Black-Scholes valuation model.  The 
exercise price of stock options equals the fair market value of the underlying stock at the date of grant.  Options are 
issued for 10-year periods with 100% vesting generally occurring either at grant date or over a four-year period.  No
options  were  granted  during  the  years  ended  September 30,  2018,  2017  or  2016.   The  intrinsic  value  of  options 
exercised during the years ended September 30, 2018, 2017 and 2016 were $1.9 million, $1.8 million and $1.5 
million, respectively.

Shares have previously been granted each year to executives and senior leadership members under the applicable 
Company  incentive  plan.  These  shares  vest  at  various  times  ranging  from  immediately  to  four  years  based  on 
circumstances at time of grant. The fair value is determined based on the fair market value of the Company’s stock on 
the grant date.  Director shares are issued to the Company’s directors, and these shares vest immediately.  The total 
fair value of director’s shares granted during the years ended September 30, 2018, 2017 and 2016 was $1.1 million, 
$0.5 million and $0.2 million, respectively.

In addition to the Company’s 2002 Omnibus Incentive Plan, the Company also maintains the 1995 Stock Option and 
Incentive  Plan.   No  new  options  were,  or  could  have  been,  awarded  under  the  1995  plan  during  the  year  ended 
September 30,  2018;  however,  previously  awarded  options  were  exercised  under  this  plan  during  the  year  ended 
September 30, 2017.

In addition, during the first and second quarters of fiscal 2017, shares were granted to certain named executive officers 
(“NEOs”) of the Company in connection with their signing of employment agreements with the Company. These stock 
awards vest in equal installments over eight years.

The following tables show the activity of options and share awards (including shares of restricted stock subject to 
vesting and fully-vested restricted stock) granted, exercised or forfeited under all of the Company’s option and incentive 
plans during the years ended September 30, 2018 and 2017.

146

 
 
 
 
 
 
 
 
Number
of
Shares

Weighted
Average
Exercise
Price

Weighted
Average
Remaining
Contractual
Term (Yrs)

Aggregate
Intrinsic
Value

(Dollars in Thousands, Except Share and Per Share Data)

Options outstanding, September 30, 2017

227,271 $

Granted

Exercised

Forfeited or expired

—

(71,310)

—

Options outstanding, September 30, 2018

155,961 $

7.54

—

5.48

—

8.48

2.28 $

4,225

—

—

—

—

1,909

—

1.78 $

2,974

Options exercisable end of year

155,961 $

8.48

1.78 $

2,974

Number
of
Shares

Weighted
Average
Exercise
Price

Weighted
Average
Remaining
Contractual
Term (Yrs)

Aggregate
Intrinsic
Value

(Dollars in Thousands, Except Share and Per Share Data)

Options outstanding, September 30, 2016

376,680 $

Granted

Exercised

Forfeited or expired

—

(88,158)

(61,251)

Options outstanding, September 30, 2017

227,271 $

8.58

—

11.13

9

7.54

2.68 $

4,379

—

—

—

2.28 $

—

1,790

1,464

4,225

Options exercisable end of year

227,271 $

7.54

2.28 $

4,225

Number of
Shares

Weighted Average
Fair Value At Grant

(Dollars in Thousands, Except Share and Per Share Data)

Nonvested shares outstanding, September 30, 2017

Granted

Vested

Forfeited or expired

Nonvested shares outstanding, September 30, 2018

913,578 $

354,108

(253,944)

(7,929)

1,005,813 $

28.99

30.36

27.49

23.27

29.89

Number of
Shares

Weighted Average
Fair Value At Grant

(Dollars in Thousands, Except Share and Per Share Data)

Nonvested shares outstanding, September 30, 2016

Granted

Vested

Forfeited or expired

Nonvested shares outstanding, September 30, 2017

61,968 $

949,812

(87,405)

(10,797)

913,578 $

13.79

29.16

21.41

18.80

28.99

147

 
 
 
 
 
 
 
 
NOTE 12.  INCOME TAXES

The Company and its subsidiaries file a consolidated federal income tax return on a fiscal year basis. The provision for 
income taxes for the years presented below consisted of the following:

Years ended September 30,

Federal:

Current

Deferred

State:

Current

Deferred

2018

2017
(Dollars in Thousands)

2016

$

(4,023) $

12,153 $

5,895

1,872

2,611

634

3,245

(5,040)

7,113

4,366

(1,246)

3,120

4,410

(440)

3,970

1,422

210

1,632

Income tax expense

$

5,117 $

10,233 $

5,602

148

 
 
 
 
 
 
 
The tax effects of the Company's temporary differences that give rise to significant portions of its deferred tax 
assets and liabilities at September 30, 2018 and 2017 were:

September 30,

Deferred tax assets:

Bad debts

Deferred compensation

Stock based compensation

AMT Credit

Intangibles

Net unrealized losses on securities available for sale

Valuation adjustments

General business credits (1)
Accrued expenses

Other assets

Deferred tax liabilities:

Premises and equipment

Intangibles

Net unrealized gains on securities available for sale

Deferred income

Leased assets

Other liabilities

2018
2017
(Dollars in Thousands)

$

3,224 $

3,495

3,758

—

—

10,663

6,991
12,243

3,144

1,629

45,147

2,832

1,548

3,436

1,869

5,235

—

—
—

1,188

1,579

17,687

(347)

(4,231)

(1,713)

—

—

(4,934)

(2,070)

(17,985)

(1,777)

(26,410)

—

—

(1,939)

(8,586)

Net deferred tax assets

$

18,737 $

9,101

(1)  The general business credits are investment tax credits generated from qualified solar energy property placed in 
service during the year ended September 30, 2018 or in previous periods by Crestmark prior to acquisition. These 
credits expire on September 30, 2037.

149

 
 
 
 
 
The table below reconciles the statutory federal income tax expense and rate to the effective income tax expense and 
rate for the years presented. The Company's effective tax rate is calculated by dividing income tax expense by income 
before income tax expense.

Years ended September 30,

2018

2017

2016

(Dollars in Thousands)

Amount

Rate

Amount

Rate

Amount

Rate

Statutory federal income tax expense and rate $ 14,082

24.5 % $ 19,303

35.0 % $ 13,588

35.0 %

Change in tax rate resulting from:

State income taxes net of federal benefits

2,461

4.3 %

2,014

3.7 %

933

2.4 %

Tax exempt income

(6,968)

(12.1)%

(9,991)

(18.1)%

(8,257)

(21.3)%

Nondeductible acquisition costs

General business credits

Tax Reform
Amended Crestmark Bancorp historical tax
return

Other, net

1,295

(3,948)

3,849

(4,644)

(1,010)

2.3 %

(6.9)%

6.7 %

(8.1)%

(1.7)%

—

—

—

—

(1,093)

— %

— %

— %

— %

(2.0)%

—

—

—

—

(662)

Total income tax expense

$ 5,117

9.0 % $ 10,233

18.6 % $ 5,602

— %

— %

— %

— %

(1.7)%

14.4 %

As of September 30, 2018, the Company had a gross deferred tax asset of $2.0 million for separate company state 
cumulative net operating loss carryforwards, for which $1.6 million was reserved. At September 30, 2017, the Company 
had a gross deferred tax asset of $1.3 million for separate company state cumulative net operating loss carryforwards, 
which was fully reserved for.

In general, management believes that the realization of its deferred tax assets is more likely than not based on the 
expectations as to future taxable income; therefore, there was no deferred tax valuation allowance at September 30, 
2018, or 2017 with the exception of the state cumulative net operating loss carryforwards discussed above.

Federal income tax laws provided savings banks with additional bad debt deductions through September 30, 1987, 
totaling $6.7 million for the Bank.  Accounting standards do not require a deferred tax liability to be recorded on this 
amount, which liability otherwise would total approximately $1.4 million at September 30, 2018 and 2017.  If the Bank 
were to be liquidated or otherwise cease to be a bank, or if tax laws were to change, the $1.4 million would be recorded 
as expense.

The Tax Act was signed into law on December 22, 2017. In addition to implementing numerous other changes to the 
U.S. tax regime, the Tax Act lowers the U.S. corporate tax rate from 35% to 21% effective for taxable years beginning 
on or after January 1, 2018.  GAAP requires that the impact of tax legislation be recognized in the period in which the 
law was enacted. 

As a result of the Tax Act, the Company remeasured its deferred tax assets and deferred tax liabilities during its fiscal 
2018 first quarter, resulting in additional income tax expense of $3.6 million. As the Company’s fiscal year end ends 
on September 30, the statutory corporate rate for fiscal 2018 was prorated to 24.5%.

The provisions of ASC 740, Income Taxes, address the determination of how tax benefits claimed or expected to be 
claimed on a tax return should be recorded in the Consolidated Financial Statements.  Under ASC 740, the Company 
recognizes the tax benefits from an uncertain tax position only if it is more likely than not that the tax position will be 
sustained upon examination, with a tax examination being presumed to occur, including the resolution of any related 
appeals or litigation.  The tax benefits recognized in the Consolidated Financial Statements from such a position are 
measured as the largest benefit that has a greater than 50% likelihood of being realized upon ultimate resolution.

The  Company  uses  the  flow  through  method  of  accounting  for  investment  tax  credits  under  which  the  credits  are 
recognized as a reduction to income tax expense in the period in which the credit arises. During the fiscal year ended 
September 30, 2018, $4.0 million in investment tax credits were recognized as a reduction to income tax expense. 
During the fiscal years ended September 30, 2017 and 2016, no investment tax credits were recognized.

150

The Company’s tax reserves reflect management’s judgment as to the resolution of the issues involved if subject to 
judicial review.  While the Company believes that its reserves are adequate to cover reasonably expected tax risks, 
there can be no assurance that, in all instances, an issue raised by a tax authority will be resolved at a financial cost 
that does not exceed its related reserve.  With respect to these reserves, the Company’s income tax expense would 
include (i) any changes in tax reserves arising from material changes during the period in the facts and circumstances 
surrounding a tax issue, and (ii) any difference from the Company’s tax position as recorded in the Consolidated Financial 
Statements and the final resolution of a tax issue during the period.

The tax years ended September 30, 2015 and later remain subject to examination by the Internal Revenue Service.  
For state purposes, the tax years ended September 30, 2015 and later remain open for examination, with few exceptions.

A reconciliation of the beginning and ending balances for liabilities associated with unrecognized tax benefits for the 
years ended September 30, 2018, and 2017 follows:

September 30,

Balance at beginning of year

Additions for tax positions related to the current year

Additions for tax positions related to the prior years

Reductions for tax positions related to prior years

Balance at end of year

2018

2017

(Dollars in Thousands)

$

$

645 $

—

—

(211)

434 $

525

192

31

(103)

645

The total amount of unrecognized tax benefits that, if recognized, would impact the effective rate was $384,000 as of 
September 30, 2018.  The Company recognizes interest related to unrecognized tax benefits as a component of income 
tax expense.  The amount of accrued interest related to unrecognized tax benefits was $68,000 as of September 30, 
2018.  The Company does not anticipate any significant change in the total amount of unrecognized tax benefits within 
the next 12 months.

NOTE 13.  CAPITAL REQUIREMENTS AND RESTRICTIONS ON RETAINED EARNINGS

As U.S. banking organizations, the Company and the Bank are required to comply with the regulatory capital rules 
adopted by the Federal Reserve and the OCC (the "Basel III Capital Rules") that became effective on January 1, 2015, 
subject to phase-in periods for certain requirements and other provisions of the Basel III Capital Rules. Under the Basel 
III Capital Rules and the regulatory framework for prompt corrective action, the Company and Bank must meet specific 
capital guidelines that involve quantitative measures of the Company’s and Bank’s assets, liabilities and certain off-
balance-sheet items as calculated under regulatory accounting practices. The Company’s and Bank’s capital amounts 
and classifications are also subject to qualitative judgments by regulators about components, risk weightings and other 
factors.

The Basel III Capital Rules require the Company and the Bank to maintain minimum ratios (set forth in the table below) 
of total risk-based capital and Tier 1 capital (as defined in the regulations) to risk-weighted assets (as defined), and a 
leverage ratio consisting of Tier 1 capital (as defined) to average assets (as defined).  At September 30, 2018, both 
the Bank and the Company exceeded federal regulatory minimum capital requirements to be classified as well-capitalized 
under the prompt corrective action requirements.  The Company and the Bank took the accumulated other comprehensive 
income (“AOCI”) opt-out election; under the rule, non-advanced approach banking organizations were given a one-time 
option to exclude certain AOCI components.  The table below includes certain non-GAAP financial measures that are 
used by investors, analysts and bank regulatory agencies to assess the capital position of financial services companies.  
Management reviews these measures along with other measures of capital as part of its financial analyses and has 
included this non-GAAP financial information, and the corresponding reconciliation to total equity.

151

 
 
 
 
 
September 30, 2018

Tier 1 leverage ratio

Common equity Tier 1 capital ratio

Tier 1 capital ratio

Total qualifying capital ratio

September 30, 2017

Tier 1 leverage ratio

Common equity Tier 1 capital ratio

Tier 1 capital ratio

Total qualifying capital ratio

Company

Bank

Minimum
Requirement For
Capital Adequacy
Purposes

Minimum Requirement
To Be Well Capitalized
Under Prompt
Corrective Action
Provisions

8.50%

10.56

10.97

13.18

7.64%

13.97

14.46

18.41

9.75%

12.50

12.56

12.89

9.64%

18.22

18.22

18.59

4.00%  

4.50  

6.00  

8.00  

4.00%

4.50  

6.00  

8.00  

5.00%

6.50

8.00

10.00

5.00%

6.50

8.00

10.00

The following table provides a reconciliation of the amounts included in the table above for the Company.

Total stockholders' equity

Adjustments:

LESS: Goodwill, net of associated deferred tax liabilities

LESS: Certain other intangible assets

LESS: Net unrealized gains (losses) on available-for-sale securities

LESS: Non-controlling interest

LESS: Unrealized currency gains (losses)

Common Equity Tier 1 (1)

Long-term debt and other instruments qualifying as Tier 1

Tier 1 minority interest not included in common equity tier 1 capital

Total Tier 1 capital

Allowance for loan and lease losses

Subordinated debentures (net of issuance costs)

Total qualifying capital

Standardized Approach (1)
September 30, 2018

(Dollars in Thousands)

$

747,726

299,456

64,716

(33,114)

3,574

3

413,091

13,661

2,118

428,870

13,185

73,491

515,546

(1)  The  Basel  III  Capital  Rules  revised  the  definition  of  capital,  increased  minimum  capital  ratios,  and  introduced  a 
minimum CET1 ratio.  Those changes became effective for the Company on January 1, 2015, and are being fully phased 
in through the end of 2021.  The capital ratios were determined using the Basel III Capital Rules that became effective 
on January 1, 2015.

Under the Basel III Capital Rules, since January 1, 2016, the Company and the Bank have been required to maintain 
a capital conservation buffer above the minimum risk-based capital requirements in order to avoid certain limitations 
on  capital  distributions,  stock  repurchases  and  discretionary  bonus  payments  to  executive  officers.  The  capital 
conservation buffer is exclusively composed of Common Equity Tier 1 capital, and it applies to each of the three risk-
based capital ratios but not the leverage ratio. On January 1, 2018, the Company and Bank were in compliance with 
the capital conservation buffer requirement. The capital conservation buffer was subject to a three year phase-in and 
will increase the three risk-based capital ratios by 0.625% for 2019, at which point the Common Equity Tier 1 risk-
based, Tier 1 risk-based and total risk-based capital ratios will be 7.0%, 8.5% and 10.5%, respectively.

152

 
 
 
 
   
 
 
 
 
 
NOTE 14.  COMMITMENTS AND CONTINGENCIES

In the normal course of business, the Bank makes various commitments to extend credit which are not reflected in the 
accompanying Consolidated Financial Statements.

At September 30, 2018 and 2017, unfunded loan commitments approximated $748.8 million and $233.2 million, 
respectively,  excluding  undisbursed  portions  of  loans  in  process.  The  increase  over  the  prior  year  was  primarily 
attributable to loans acquired through the Crestmark Acquisition.  Commitments, which are disbursed subject to certain 
limitations, extend over various periods of time.  Generally, unused commitments are cancelled upon expiration of the 
commitment term as outlined in each individual contract.

The  Company  had  $1.4  million  in  commitments  to  purchase  securities  at  September 30,  2018  and  none  at 
September 30, 2017. The Company had no commitments to sell securities at September 30, 2018 or September 30, 
2017.

The exposure to credit loss in the event of non-performance by other parties to financial instruments for commitments 
to extend credit is represented by the contractual amount of those instruments.  The same credit policies and collateral 
requirements are used in making commitments and conditional obligations as are used for on-balance-sheet instruments.  
Management monitors several factors when estimating its allowance for uncollectible off-balance-sheet credit exposures, 
including, but not limited to, economic developments and historical loss rates.  At September 30, 2018, the Company 
had an allowance for credit losses on off-balance sheet credit exposures of $0.1 million, as compared to $0.2 million 
at September 30, 2017.  This amount is maintained as a separate liability account within other liabilities.

Since certain commitments to make loans and to fund lines of credit expire without being used, the amount does not 
necessarily represent future cash commitments.  In addition, commitments used to extend credit are agreements to 
lend to a customer as long as there is no violation of any condition established in the contract.

LEGAL PROCEEDINGS 

The Bank was served on April 15, 2013, with a lawsuit captioned Inter National Bank v. NetSpend Corporation, MetaBank, 
BDO USA, LLP d/b/a BDO Seidman, Cause No. C-2084-12-I filed in the District Court of Hidalgo County, Texas. The 
Plaintiff’s Second Amended Original Petition and Application for Temporary Restraining Order and Temporary Injunction 
adds both MetaBank and BDO Seidman to the original causes of action against NetSpend. NetSpend acts as a prepaid 
card program manager and processor for both INB and MetaBank. According to the Petition, NetSpend has informed 
Inter National Bank (“INB”) that the depository accounts at INB for the NetSpend program supposedly contained $10.5 
million  less  than  they  should.  INB  alleges  that  NetSpend  has  breached  its  fiduciary  duty  by  making  affirmative 
misrepresentations to INB about the safety and stability of the program, and by failing to timely disclose the nature 
and extent of any alleged shortfall in settlement of funds related to cardholder activity and the nature and extent of 
NetSpend’s  systemic  deficiencies  in  its  accounting  and  settlement  processing  procedures.  To  the  extent  that  an 
accounting reveals that there is an actual shortfall, INB alleges that MetaBank may be liable for portions or all of said 
sum due to the fact that funds have been transferred from INB to MetaBank, and thus MetaBank would have been 
unjustly enriched. The Bank is vigorously contesting this matter. In January 2014, NetSpend was granted summary 
judgment in this matter which is under appeal. Because the theory of liability against both NetSpend and the Bank is 
the same, the Bank views the NetSpend summary judgment as a positive in support of its position.  An estimate of a 
range  of  reasonably  possible  loss  cannot  be  made  at  this  stage  of  the  litigation  because  discovery  is  still  being 
conducted.

The Bank was served on October 14, 2016, with a lawsuit captioned Card Limited, LLC v. MetaBank dba Meta Payment 
Systems, Civil No. 2:16-cv-00980 in the United States District Court for the District of Utah.  This action was initiated 
by former prepaid program manager of the Bank, which was terminated by the Bank in fiscal year 2016.  Card Limited 
alleges that after all of the programs have been wound down, there are two accounts with a positive balance to which 
they are entitled.  The Bank’s position is that Card Limited is not entitled to the funds contained in said accounts.  The 
total amount to which Card Limited claims it is entitled is $4,001,025.  The Bank intends to vigorously defend this 
claim.  An  estimate  of  a  range  of  reasonably  possible  loss  cannot  be  made  at  this  stage  of  the  litigation  because 
discovery is still being conducted.

Other than the matters set forth above and litigation routine to the Company's or its subsidiaries' respective 
businesses, there are no other new material pending legal proceedings or updates to which the Company or its 
subsidiaries is a party.

153

 
 
 
 
 
 
NOTE 15.  LEASE COMMITMENTS

The Company has leased property under various non-cancelable operating lease agreements which expire at various 
times through 2037, and require annual rentals ranging from $400 to $789,000 plus the payment of property taxes, 
normal maintenance, and insurance on certain properties. The Company also entered into capital lease agreements 
during the fiscal year ended September 30, 2015, for building and equipment expiring at various times through fiscal 
year 2035. Amortization expense for these capital leases was $0.1 million for the fiscal year ended September 30, 
2018, and included in interest expense.

In November 2014, the Company entered into a sale-leaseback transaction for one of its community bank locations in 
the Des Moines area.  This lease meets the requirements of a capital lease and has been reflected as such in the 
financial statements.  The original term of the lease is 20 years and does not contain any penalties for failure to renew 
after the initial 20 year term where guarantees or loans from the lessee to the lessor are expected to be outstanding. 
The Company has the option to extend the lease for four additional five year terms at the conclusion of the original 
lease term.

The following table shows the total minimum rental commitment for the Company's operating and capital leases for 
each of the years presented below as of September 30, 2018.

2019

2020

2021

2022

2023

Thereafter

Total Leases Commitments

Amounts representing interest

Present value of net minimum lease payments

NOTE 16.  SEGMENT REPORTING

Year Ended September 30,
(Dollars in Thousands)

Operating
Leases

Capital
Leases

$

3,854 $

3,656

3,429

2,955

2,561

21,428

$

37,883 $

  $

179

182

182

182

182

2,058

2,965

1,089

1,876

An operating segment is generally defined as a component of a business for which discrete financial information is 
available and whose results are reviewed by the chief operating decision-maker. Operating segments are aggregated 
into reportable segments if certain criteria are met. 

The Company reports its results of operations through the following three business segments: Payments, Banking, and 
Corporate Services/Other. The Meta Payment Systems and Tax Services divisions are reported in the Payments segment.  
The Community Banking, Commercial Finance and Consumer Finance divisions are reported in the Banking segment. 
Certain shared services, including the investment portfolio, wholesale deposits and borrowings, are included in Corporate 
Services/Other. 

154

 
 
 
 
 
Year Ended September 30, 2018

Interest income

Interest expense

Net interest income

Provision for loan and lease losses

Non-interest income

Non-interest expense

Income (loss) before income tax expense (benefit)

Total assets

Total goodwill

Total deposits

Year Ended September 30, 2017

Interest income

Interest expense

Net interest income

Provision for loan losses

Non-interest income

Non-interest expense

Income (loss) before income tax expense (benefit)

Total assets

Total goodwill

Total deposits

Year Ended September 30, 2016

Interest income

Interest expense

Net interest income

Provision for loan losses

Non-interest income

Non-interest expense

Income (loss) before income tax expense (benefit)

Total assets

Total goodwill

Total deposits

Payments

Banking

Corporate
Services/
Other

Total

$

24,487 $

97,817 $

36,230 $

158,534

1,646

22,841

21,344

176,250

126,610

51,137

7,012

90,805

8,088

13,950

46,982

49,685

19,327

16,903

—

(5,675)

54,640

(43,412)

27,985

130,549

29,432

184,525

228,232

57,410

186,502

3,413,409

2,235,156

5,835,067

87,145

2,412,986

216,125

746,003

—

303,270

1,271,998

4,430,987

Payments

Banking

Corporate
Services/
Other

Total

$

13,845 $

52,231 $

42,027 $

108,103

503

13,342

7,613

165,707

132,984

38,452

2,723

49,508

2,976

4,685

24,520

26,697

11,647

30,380

—

1,780

42,159

(9,999)

14,873

93,230

10,589

172,172

199,663

55,150

185,521

1,343,968

3,698,843

5,228,332

87,145

2,436,893

11,578

229,969

—

98,723

556,562

3,223,424

Payments

Banking

Corporate
Services/
Other

Total

$

9,711 $

38,321 $

33,364 $

81,396

181

9,530

971

95,261

77,411

26,409

1,331

36,990

3,634

4,280

23,001

14,635

2,579

30,785

—

1,229

34,236

(2,222)

4,091

77,305

4,605

100,770

134,648

38,822

87,311

25,350

2,131,042

946,420

2,972,688

4,006,419

11,578

299,030

—

10

36,928

2,430,082

155

 
 
 
NOTE 17.  PARENT COMPANY FINANCIAL STATEMENTS

Presented below are condensed financial statements for the parent company, Meta, at the dates and for the years 
presented below.

CONDENSED STATEMENTS OF FINANCIAL CONDITION

September 30,

ASSETS
Cash and cash equivalents

Investment securities held to maturity

Investment in subsidiaries

Other assets
Total assets

LIABILITIES AND STOCKHOLDERS' EQUITY

LIABILITIES
Long term debt

Other liabilities
Total liabilities

STOCKHOLDERS' EQUITY
Common stock

Additional paid-in capital

Retained earnings

Accumulated other comprehensive income (loss)

Treasury stock, at cost

Total equity attributable to parent

Non-controlling interest

Total stockholders' equity
Total liabilities and stockholders' equity

2018
2017
(Dollars in Thousands)

$

28,209 $

14,569

411

823,215

124
851,959 $

310

521,021

96
535,996

87,152 $

83,657

17,081

104,233 $

17,843
101,500

393 $

288

565,811

213,048

(33,111)

(1,989)
744,152
3,574
747,726
851,959 $

258,144

167,164

9,166

(266)
434,496
—
434,496
535,996

$

$

$

$

$

156

 
 
 
 
 
 
 
 
 
 
CONDENSED STATEMENTS OF OPERATIONS

Years Ended September 30,

Interest expense

Other expense
Total expense

2018

2017
(Dollars in Thousands)

2016

$

5,061 $

4,959 $

663
5,724

440
5,399

1,022

382
1,404

Loss before income taxes and equity in undistributed net income of
subsidiaries

(5,724)

(5,399)

(1,404)

Income tax (benefit)

(1,504)

(1,935)

Loss before equity in undistributed net income of subsidiaries

(4,220)

(3,464)

(519)

(885)

Equity in undistributed net income of subsidiaries

55,840

48,381

34,105

Net income attributable to parent

$

51,620 $

44,917 $

33,220

157

 
 
 
CONDENSED STATEMENTS OF CASH FLOWS

For the Years Ended September 30,

CASH FLOWS FROM OPERATING ACTIVITIES

Net Income attributable to parent

Adjustments to reconcile net income to net cash provided by operating
activities:

Depreciation, amortization and accretion, net

Equity in undistributed net income of subsidiaries

Stock compensation

Other assets

Accrued expenses and other liabilities

Cash dividend received

Net cash provided by operating activities

CASH FLOWS FROM INVESTING ACTIVITES

Held to Maturity:

Proceeds from maturities and principal repayments

Capital contributions to subsidiaries

Net cash (used in) investing activities

CASH FLOWS FROM FINANCING ACTIVITIES

Cash dividends paid

Payment:

Short term debt

Long term debt

Debt issuance costs

Purchase of shares by ESOP

Proceeds/(payment):

Contingent consideration - equity

Exercise of stock options & issuance of common stock

Issuance of restricted stock

2018

2017
(Dollars in Thousands)

2016

$ 51,620 $ 44,917 $ 33,220

143

136

(22)

(55,840)

(48,381)

(34,105)

11,123

10,393

232

(860)

45,315
51,733

7

16,636

—
23,708

426

(5)

541

—
55

8

(20,322)

(20,314)

—

(82,820)

(82,820)

—

(81,000)

(81,000)

(5,736)

(4,839)

(4,389)

(11,642)

(258)

—

—

—

—

—

75,000

(1,767)

1,606

1,174

—

148

4

24,142

650

12

—

—

13,537

—

—

—

—

Issuance of commons shares due to acquisitions

295,767

37,296

Cash acquired due to acquisitions

Net increase in investment in subsidiaries

Shares repurchased for tax withholdings on stock compensation

Net cash provided by (used in) financing activities

697

(295,767)

(2,598)
(17,779)

—

—

(470)
57,965

—
82,381

Net change in cash and cash equivalents

$ 13,640 $

(1,147) $

1,436

CASH AND CASH EQUIVALENTS

Beginning of year

End of year

14,569

15,716

14,280

$ 28,209 $ 14,569 $ 15,716

The extent to which the Company may pay cash dividends to stockholders will depend on the cash currently available 
at the Company, as well as the ability of the Bank to pay dividends to the Company.  For further discussion, see Note 
13 herein.

158

 
 
 
 
NOTE 18.  SELECTED QUARTERLY FINANCIAL DATA (UNAUDITED)

All share and per share data for all periods presented in the following table has been adjusted to reflect the 3-for-1 
forward stock split with respect to the Company's common stock effected by the Company on October 4, 2018.

QUARTER ENDED

December 31

March 31

June 30

September 30

(Dollars in Thousands, Except Per Share Data)

Fiscal Year 2018

Interest and dividend income

$

30,857 $

33,371 $

34,104 $

Interest expense

Net interest income

Provision for loan and lease losses

Non-interest income

Net Income attributable to parent

Earnings per common share

Basic

Diluted

Dividend declared per share

Fiscal Year 2017

4,661

26,196

1,068

29,268

4,670

5,966

27,405

18,343

97,419

31,436

5,693

28,411

5,315

33,225

6,792

$

0.15 $

1.07 $

0.22 $

0.15

0.04

1.06

0.04

0.22

0.04

60,202

11,665

48,537

4,706

24,613

8,722

0.24

0.24

0.05

Interest and dividend income

$

22,575 $

27,718 $

28,861 $

28,949

Interest expense

Net interest income

Provision (recovery) for loan losses

Non-interest income

Net Income attributable to parent

Earnings per common share

Basic

Diluted

Dividend declared per share

Fiscal Year 2016

2,742

19,833

843

19,349

1,244

3,752

23,966

8,649

92,170

32,142

3,918

24,943

1,240

30,820

9,787

$

0.05 $

1.15 $

0.35 $

0.05

0.04

1.14

0.04

0.35

0.04

4,461

24,488

(144)

29,833

1,744

0.07

0.07

0.04

Interest and dividend income

$

18,275 $

20,629 $

20,763 $

21,729

Interest expense

Net interest income

Provision for loan losses

Non-interest income

Net Income attributable to parent

Earnings per common share

Basic

Diluted

Dividend declared per share

720

17,555

786

16,834

4,058

691

19,938

1,173

40,901

14,283

844

19,919

2,098

23,807

8,873

$

0.16 $

0.57 $

0.35 $

0.16

0.04

0.56

0.04

0.35

0.04

1,836

19,893

548

19,228

6,006

0.23

0.23

0.04

159

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTE 19.  FAIR VALUES OF FINANCIAL INSTRUMENTS

ASC 820, Fair Value Measurements defines fair value, establishes a framework for measuring the fair value of assets 
and liabilities using a hierarchy system and requires disclosures about fair value measurement.  It clarifies that fair 
value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between 
market participants in the market in which the reporting entity transacts.

The fair value hierarchy is as follows:

Level  1  Inputs  -  Valuation  is  based  upon  quoted  prices  for  identical  instruments  traded  in  active  markets  that  the 
Company has the ability to access at measurement date.

Level 2 Inputs - Valuation is based upon quoted prices for similar instruments in active markets, quoted prices for 
identical or similar instruments in markets that are not active and model-based valuation techniques for which significant 
assumptions are observable in the market.

Level 3 Inputs - Valuation is generated from model-based techniques that use significant assumptions not observable 
in the market and are used only to the extent that observable inputs are not available.  These unobservable assumptions 
reflect the Company’s own estimates of assumptions that market participants would use in pricing the asset or liability.  
Valuation techniques include use of option pricing models, discounted cash flow models and similar techniques.

There were no transfers between levels of the fair value hierarchy for the years ended September 30, 2018 or 2017.

Securities Available for Sale and Held to Maturity.  Securities available for sale are recorded at fair value on a recurring 
basis and securities held to maturity are carried at amortized cost.  Fair value measurement is based upon quoted 
prices, if available.  If quoted prices are not available, fair values are measured using an independent pricing service.  
For both Level 1 and Level 2 securities, management uses various methods and techniques to corroborate prices 
obtained from the pricing service, including but not limited to reference to dealer or other market quotes, and by reviewing 
valuations of comparable instruments.  The Company’s Level 1 securities include equity securities and mutual funds.  
The Company’s Level 2 securities include U.S. Government agency and instrumentality securities, U.S. Government 
agency and instrumentality MBS and municipal bonds. The Company had no Level 3 securities at September 30, 2018, 
or 2017.

The fair values of securities are determined by obtaining quoted prices on nationally recognized securities exchanges 
(Level 1 inputs), or valuation based upon quoted prices for similar instruments in active markets, quoted prices for 
identical or similar instruments in markets that are not active and model based valuation techniques for which significant 
assumptions are observable in the market (Level 2 inputs).  The Company considers these valuations supplied by a 
third-party provider which utilizes several sources for valuing fixed-income securities.  These sources include Interactive 
Data Corporation, Reuters, Standard and Poor’s, Bloomberg Financial Markets, Street Software Technology and the 
third party provider’s own matrix and desk pricing.  The Company, no less than annually, reviews the third party’s methods 
and source’s methodology for reasonableness and to ensure an understanding of inputs utilized in determining fair 
value.  Sources utilized by the third-party provider include but are not limited to pricing models that vary based on asset 
class and include available trade, bid, and other market information.  This methodology includes but is not limited to 
broker quotes, proprietary models, descriptive terms and conditions databases, as well as extensive quality control 
programs. Monthly, the Company receives and compares prices provided by multiple securities dealers and pricing 
providers to validate the accuracy and reasonableness of prices received from the third-party provider. On a monthly 
basis, the Investment Committee reviews mark-to-market changes in the securities portfolio for reasonableness.

160

 
 
 
 
 
 
 
The following table summarizes the fair values of securities available for sale and held to maturity at September 30, 
2018 and 2017.  Securities available for sale are measured at fair value on a recurring basis, while securities held to 
maturity are carried at amortized cost in the Consolidated Statements of Financial Condition.

(Dollars in Thousands)

Total

Level 1

Level 2

Level 3

Total

Level 1

Level 2

Level 3

Fair Value At September 30, 2018

Available For Sale

Held to Maturity

Debt securities

Small business
administration securities

Obligations of states and
political subdivisions

Non-bank qualified
obligations of states and
political subdivisions

Asset-backed securities

Mortgage-backed securities

Total debt securities

Common equities and
mutual funds

44,337

16,910

1,109,885

313,028

364,065

1,848,225

—

—

—

—

—

—

44,337

16,910

1,109,885

313,028

364,065

1,848,225

3,800

3,800

—

—

—

—

—

—

—

—

—

—

153,546

—

7,428

160,974

—

—

—

—

—

—

—

—

—

—

153,546

—

7,428

160,974

—

Total securities

$ 1,852,025 $

3,800 $ 1,848,225 $

— $ 160,974 $

— $ 160,974 $

—

—

—

—

—

—

—

—

(Dollars in Thousands)

Total

Level 1

Level 2

Level 3

Total

Level 1

Level 2

Level 3

Fair Value At September 30, 2017

Available For Sale

Held to Maturity

Debt securities

Small business
administration securities

Obligations of states and
political subdivisions

Non-bank qualified
obligations of states and
political subdivisions

Asset-backed securities

57,871

—

950,829

96,832

Mortgage-backed securities

586,454

Total debt securities

1,691,986

—

—

—

—

—

—

57,871

—

950,829

96,832

586,454

1,691,986

Common equities and
mutual funds

1,445

1,445

—

—

—

—

—

—

—

—

—

19,368

432,361

—

112,456

564,185

—

—

—

—

—

—

—

—

—

19,368

432,361

—

112,456

564,185

—

Total securities

$ 1,693,431 $

1,445 $ 1,691,986 $

— $ 564,185 $

— $ 564,185 $

—

—

—

—

—

—

—

—

Foreclosed Real Estate and Repossessed Assets.  Real estate properties and repossessed assets are initially recorded 
at the fair value less selling costs at the date of foreclosure, establishing a new cost basis.  The carrying amount 
represents the lower of the new cost basis or the fair value less selling costs of foreclosed assets that were measured 
at fair value subsequent to their initial classification as foreclosed assets.

Loans and Leases.  The Company does not record loans and leases at fair value on a recurring basis.  However, if a 
loan or lease is considered impaired, an allowance for loan and lease losses is established.  Once a loan or lease is 
identified as individually impaired, management measures impairment in accordance with ASC 310, Receivables.

The following table summarizes the assets of the Company that are measured at fair value in the Consolidated Statements 
of Financial Condition on a non-recurring basis as of September 30, 2018 and 2017.

161

 
 
 
 
 
 
 
 
(Dollars in Thousands)

Impaired Loans and Leases, net

Commercial finance

Total National Lending

Total impaired loans and leases

Foreclosed Assets, net

Total

(Dollars in Thousands)

Impaired Loans and Leases, net

Foreclosed Assets, net

Total

Fair Value at September 30, 2018

Total

Level 1

Level 2

Level 3

$

4,825 $

— $

— $

4,825

4,825

31,638

—

—

—

—

—

—

$

36,463 $

— $

— $

4,825

4,825

4,825

31,638

36,463

Fair Value At September 30, 2017

Total

Level 1

Level 2

Level 3

292

292 $

$

—

— $

—

— $

292

292

(Dollars in Thousands)
Impaired Loans and
Leases, net

Foreclosed Assets, net

Quantitative Information About Level 3 Fair Value Measurements

Fair Value at
September 30, 2018

Fair Value at
September 30, 2017

Valuation
Technique

Unobservable
Input

$

4,825 $

31,638

— Market approach

Appraised values (1)

292 Market approach

Appraised values (1)

(1) The Company generally relies on external appraisers to develop this information.  Management reduced the 
appraised value by estimated selling costs in a range of 4% to 10%.

The following tables disclose the Company’s estimated fair value amounts of its financial instruments at the dates 
provided.   It  is  management’s  belief  that  the  fair  values  presented  below  are  reasonable  based  on  the  valuation 
techniques and data available to the Company as of September 30, 2018 and 2017, as more fully described below.  
The operations of the Company are managed from a going concern basis and not a liquidation basis.  As a result, the 
ultimate value realized for the financial instruments presented could be substantially different when actually recognized 
over time through the normal course of operations.  Additionally, a substantial portion of the Company’s inherent value 
is the Bank’s capitalization and franchise value.  Neither of these components have been given consideration in the 
presentation of fair values below.

The following presents the carrying amount and estimated fair value of the financial instruments held by the Company 
at September 30, 2018 and 2017.

162

 
 
 
September 30, 2018

Carrying
Amount

Estimated
Fair Value

Level 1

Level 2

Level 3

(Dollars in Thousands)

Financial assets

Cash and cash equivalents

$

99,977 $

99,977 $

99,977 $

— $

Securities available for sale

Securities held to maturity

Total securities

1,852,025

1,852,025

3,800

1,848,225

172,154

160,974

—

160,974

2,024,179

2,012,999

3,800

2,009,199

Loans held for sale

15,606

15,606

—

15,606

—

—

—

—

—

Loans and leases receivable:

Commercial finance

Consumer finance

Tax services

Total National Lending

Commercial and multi-family real estate
One to four family residential mortgage

Agricultural

Commercial operating

Consumer

1,509,849

1,506,969

335,361

342,931

1,073

1,073

1,846,283

1,850,973

748,579
223,482

60,498

42,311

23,836

731,291
220,697

58,849

41,912

24,033

Total Community Banking

1,098,706

1,076,782

Total loans and leases receivable

2,944,989

2,927,755

Federal Home Loan Bank stock

Accrued interest receivable

23,400

22,016

23,400

22,016

—

—

—

—

—
—

—

—

—

—

—

—

22,016

Financial liabilities

Non-interest bearing demand deposits

2,405,274

2,405,274

2,405,274

Interest bearing demand deposits, savings,
and money markets

Certificates of deposits

Wholesale non-maturing deposits

218,347

276,180

94,384

218,347

273,800

94,384

218,347

—

273,800

94,384

—

Wholesale certificates of deposits

1,436,802

1,432,146

—

1,432,146

Total deposits

4,430,987

4,423,951

2,718,005

1,705,946

Advances from Federal Home Loan Bank

—

—

—

Federal funds purchased

422,000

422,000

422,000

Securities sold under agreements to
repurchase

Capital leases

Trust preferred securities

Subordinated debentures

Accrued interest payable

3,694

1,876

13,866

75,563

7,794

—

—

—

—

7,794

3,694

1,876

13,661

73,491

7,794

163

—

—

3,694

1,876

13,866

75,563

—

—

—

—

—

—
—

—

—

—

—

—

1,506,969

342,931

1,073

1,850,973

731,291
220,697

58,849

41,912

24,033

1,076,782

2,927,755

23,400

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

 
 
 
September 30, 2017

Carrying
Amount

Estimated
Fair Value

Level 1

Level 2

Level 3

(Dollars in Thousands)

Financial assets

Cash and cash equivalents

$ 1,267,586 $ 1,267,586 $ 1,267,586 $

— $

Securities available for sale

Securities held to maturity

Total securities

Loans and leases receivable:

Commercial finance

Consumer finance

Tax services

Total National Lending

Commercial and multi-family real estate

One to four family residential mortgage

Agricultural

Commercial operating

Consumer

1,693,431

1,693,431

1,445

1,691,986

563,529

564,185

—

564,185

2,256,960

2,257,616

1,445

2,256,171

255,308

140,229

192

395,729

585,510

196,706

95,394

30,718

22,775

255,813

141,958

192

397,963

576,330

196,970

94,454

30,682

22,003

—

—

—

—

—

—

—

—

—

—

—

—

19,380

—

—

—

—

—

—

—

—

—

—

—

255,813

141,958

192

397,963

576,330

196,970

94,454

30,682

22,003

920,439

1,318,402

Total Community Banking

931,103

920,439

Total loans and leases receivable

1,326,832

1,318,402

Federal Home Loan Bank stock

Accrued interest receivable

61,123

19,380

61,123

19,380

Financial liabilities

Non-interest bearing demand deposits

2,454,057

2,454,057

2,454,057

Interest bearing demand deposits, savings,
and money markets

Certificates of deposit

Wholesale non-maturing deposits

Wholesale certificates of deposits

169,557

123,637

18,245

457,928

169,557

123,094

18,245

457,509

169,557

18,245

—

Total deposits

3,223,424

3,222,462

2,641,859

61,123

—

—

—

—

457,509

580,603

—

123,094

Advances from Federal Home Loan Bank

Federal funds purchased
Securities sold under agreements to
repurchase

Capital leases

Trust preferred

Subordinated debentures

Accrued interest payable

415,000

987,000

415,003

987,000

—

415,003

987,000

—

2,472

1,938

10,310

73,347

2,280

2,472

1,938

10,447

76,500

2,280

—

—

—

—

2,280

2,472

1,938

10,447

76,500

—

164

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

 
 
 
 
 
 
 
 
 
 
 
 
 
The following sets forth the methods and assumptions used in determining the fair value estimates for the Company’s 
financial instruments at September 30, 2018 and 2017.

CASH AND CASH EQUIVALENTS

The carrying amount of cash and short-term investments is assumed to approximate the fair value.

SECURITIES AVAILABLE FOR SALE AND HELD TO MATURITY

Securities available for sale are recorded at fair value on a recurring basis and securities held to maturity are carried 
at amortized cost.  Fair values for investment securities are based on obtaining quoted prices on nationally recognized 
securities exchanges, or matrix pricing, which is a mathematical technique widely used in the industry to value debt 
securities without relying exclusively on quoted prices for the specific securities, but rather by relying on the securities’ 
relationship to other benchmark quoted securities.

LOANS HELD FOR SALE

The carrying amount of loans held for sale is assumed to approximate the fair value.

LOANS AND LEASES RECEIVABLE, NET

The fair value of loans and leases is estimated using a historical or replacement cost basis concept (i.e., an entrance 
price concept).  The fair value of loans and leases was estimated by discounting the future cash flows using the current 
rates at which similar loans and leases would be made to borrowers and for similar remaining maturities.  When using 
the discounting method to determine fair value, loans and leases were grouped by homogeneous loans and leases with 
similar terms and conditions and discounted at a target rate at which similar loans and leases would be made to 
borrowers at September 30, 2018 and 2017.  In addition, when computing the estimated fair value for all loans and 
leases, allowances for loan and lease losses have been subtracted from the calculated fair value as a result of the 
discounted cash flow which approximates the fair value adjustment for the credit quality component.

FHLB STOCK

The fair value of such stock is assumed to approximate book value since the Company is generally able to redeem this 
stock at par value.

ACCRUED INTEREST RECEIVABLE

The carrying amount of accrued interest receivable is assumed to approximate the fair value.

DEPOSITS

The  carrying  values  of  non-interest-bearing  checking  deposits,  interest-bearing  checking  deposits,  savings,  money 
markets,  and  wholesale  non-maturing  deposits  are  assumed  to  approximate  fair  value,  since  such  deposits  are 
immediately withdrawable without penalty.  The fair value of time certificates of deposit and wholesale certificates of 
deposit were estimated by discounting expected future cash flows by the current rates offered on certificates of deposit 
with similar remaining maturities.

In accordance with ASC 825, Financial Instruments, no value has been assigned to the Company’s long-term relationships 
with its deposit customers (core value of deposits intangible) since such intangible is not a financial instrument as 
defined under ASC 825.

ADVANCES FROM FHLB

The fair value of such advances was estimated by discounting the expected future cash flows using current interest 
rates for advances with similar terms and remaining maturities.

FEDERAL FUNDS PURCHASED

The carrying amount of federal funds purchased is assumed to approximate the fair value.

165

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SECURITIES  SOLD  UNDER  AGREEMENTS  TO  REPURCHASE,  CAPITAL  LEASES,  TRUST  PREFERRED  SECURITIES  AND 
SUBORDINATED DEBENTURES 

The fair value of these instruments was estimated by discounting the expected future cash flows using derived interest 
rates approximating market over the contractual maturity of such borrowings.

ACCRUED INTEREST PAYABLE

The carrying amount of accrued interest payable is assumed to approximate the fair value.

LIMITATIONS

Fair value estimates are made at a specific point in time, based on relevant market information about the financial 
instrument.  Additionally, fair value estimates are based on existing on- and off-balance sheet financial instruments 
without attempting to estimate the value of anticipated future business, customer relationships and the value of assets 
and liabilities that are not considered financial instruments.  These estimates do not reflect any premium or discount 
that could result from offering the Company’s entire holdings of a particular financial instrument for sale at one time.  
Furthermore, since no market exists for certain of the Company’s financial instruments, fair value estimates may be 
based on judgments regarding future expected loss experience, current economic conditions, risk characteristics of 
various financial instruments and other factors.  These estimates are subjective in nature and involve uncertainties 
and matters of significant judgment and therefore cannot be determined with a high level of precision.  Changes in 
assumptions as well as tax considerations could significantly affect the estimates.  Accordingly, based on the limitations 
described above, the aggregate fair value estimates are not intended to represent the underlying value of the Company, 
on either a going concern or a liquidation basis.

NOTE 20.  GOODWILL AND INTANGIBLE ASSETS

The Company had a total of $303.3 million of goodwill as of September 30, 2018. The recorded goodwill was due to 
two separate business combinations during fiscal 2015, two separate business combinations during the first quarter 
of  fiscal  2017,  and  one  business  combination  during  the  fourth  quarter  of  fiscal  2018.  The  fiscal  2015  business 
combinations included $11.6 million of goodwill in connection with the purchase of substantially all of the commercial 
loan portfolio and related assets of AFS/IBEX on December 2, 2014, and $25.4 million in goodwill in connection with 
the purchase of substantially all of the assets and liabilities of Refund Advantage on September 8, 2015. The fiscal 
2017 business combinations included $30.4 million of goodwill in connection with the purchase of substantially all of 
the assets of EPS on November 1, 2016, and $31.4 million of goodwill in connection with the purchase of substantially 
all of the assets and specified liabilities of SCS on December 14, 2016. The fiscal 2018 business combination included  
$204.5 million of goodwill in connection with the Crestmark Acquisition consummated on August 1, 2018.  The goodwill 
associated with the AFS/IBEX, Refund Advantage, EPS, and SCS transactions are deductible for tax purposes. The 
goodwill associated with the Crestmark Acquisition is not deductible for tax purposes.

The carrying amount of the Company’s goodwill and intangible assets for the years ended September 30, 2018 and 
2017 are as follows:

Goodwill
Beginning balance

Acquisitions during the period

Write-offs during the period

Ending balance

166

September 30,

2018
2017
(Dollars in Thousands)

$

98,723 $

204,547

—

36,928

61,795

—

$

303,270 $

98,723

 
 
 
 
 
 
 
 
 
 
 
 
The Company completed an annual goodwill impairment test for the fiscal year ended September 30, 2018. Based on 
the results of the qualitative analysis, it was identified that it was more likely than not the fair value of the goodwill 
recorded exceeded the current carrying value. The Company concluded a quantitative analysis was not required and no 
impairment existed.

Intangibles
Balance as of September 30, 2017

Acquisitions during the period

Amortization during the period

Write-offs during the period

Balance as of September 30, 2018

Balance upon acquisition

Accumulated amortization

Accumulated impairment

Balance as of September 30, 2018

Trademark (1)

Non-
Compete (2)

Customer 
Relationships (3)

Technology/
Other (4)

Total

$

10,051 $

1,782 $

31,707 $

8,638 $

3,634

(698)

—

—

(485)

—

24,278

(7,530)

—

449

(928)

(179)

52,178

28,361

(9,641)

(179)

$

$

$

$

12,987 $

1,297 $

48,455 $

7,980 $

70,719

14,624 $

2,480 $

82,088 $

10,951 $

110,143

(1,637) $

(1,183) $

(23,385) $

(2,263) $

(28,468)

$

(10,248) $

(708) $

(10,956)

12,987 $

1,297 $

48,455 $

7,980 $

70,719

(1) Book amortization period of 5-15 years. Amortized using the straight line and accelerated methods.
(2) Book amortization period of 3-5 years. Amortized using the straight line method.
(3) Book amortization period of 10-30 years. Amortized using the accelerated method.
(4) Book amortization period of 3-20 years. Amortized using the straight line method.

Intangibles
Balance as of September 30, 2016

Acquisitions during the period

Amortization during the period

Write-offs during the period

Balance as of September 30, 2017

Balance upon acquisition

Accumulated amortization

Accumulated impairment

Trademark (1)

Non-
Compete (2)

Customer 
Relationships (3)

Technology/
Other (4)

Total

$

5,149 $

127 $

20,590 $

3,055 $

5,500

(598)

—

2,180

(525)

—

31,770

(10,405)

(10,248)

6,947

(835)

(529)

28,921

46,397

(12,363)

(10,777)

$

$

10,051 $

1,782 $

31,707 $

8,638 $

52,178

10,990 $

2,480 $

57,810 $

10,502 $

81,782

(939)

—

(698)

—

(15,855)

(10,248)

(1,335)

(529)

(18,827)

(10,777)

Balance as of September 30, 2017

$

10,051 $

1,782 $

31,707 $

8,638 $

52,178

(1) Book amortization period of 15 years. Amortized using the straight line and accelerated methods.
(2) Book amortization period of 3 years. Amortized using the straight line method.
(3) Book amortization period of 10-30 years. Amortized using the accelerated method.
(4) Book amortization period of 3-20 years. Amortized using the straight line method.

The Company tests intangible assets for impairment at least annually or more often if conditions indicate a possible 
impairment. The Company recorded an immaterial impairment charge during the fourth quarter of fiscal 2018 and a 
$10.2 million intangible impairment charge during the fourth quarter of fiscal 2017 related to the non-renewal of the 
H&R Block relationship. 

167

 
 
 
The weighted-average amortization period, by major intangible asset class and in total, for the acquisition during fiscal 
year 2018 were as follows:

Intangible

Trademark

Customer Relationships

Technology/Other

Total

The anticipated future amortization of intangibles is as follows:

2019

2020

2021

2022

2023

Thereafter

Total anticipated intangible amortization

NOTE 21.  SUBSEQUENT EVENTS

Weighted Average Amortization Period

Crestmark

10.0

10.0

3.0

9.9

Year ended
(Dollars in
Thousands)

$

$

17,733

11,017

8,559

6,404

5,077

21,929

70,719

On October 5, 2018, Meta common stock began trading on a split-adjusted basis as a result of the 3-for-1 forward 
stock split with respect to Meta's common stock, which was effected on October 4, 2018 as a stock dividend. As a 
result of the stock split, the number of issued and outstanding shares of Meta common stock increased to 39.2 million 
shares, which includes shares issued in the Crestmark Acquisition. 

On October 30, 2018, the Company announced that its Board of Directors appointed Brad Hanson, President of Meta 
Financial  Group,  MetaBank  and  Meta  Payment  Systems,  to  the  additional  role  of  Chief  Executive  Officer,  effective 
immediately. Hanson will also remain on the Meta Board. Hanson replaces J. Tyler Haahr, who stepped down as Chief 
Executive Officer. It is expected that Haahr will remain Chairman of the Board and an employee through the Company’s 
Annual Meeting of Stockholders expected to be held in January 2019. Frederick V. Moore, currently Lead Director and 
Vice Chairman, has been appointed to serve as Chairman effective following the date of the Annual Meeting.

Item 9.  Changes in and Disagreements With Accountants on Accounting and Financial Disclosure

None.

Item 9A.  Controls and Procedures

(a) 

Evaluation of Disclosure Controls and Procedures.

Management, under the direction of its Chief Executive Officer and Chief Financial Officer, is responsible for maintaining 
disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act 
of 1934, as amended (the “1934 Act”) that are designed to ensure that information required to be disclosed in reports 
filed or submitted under the 1934 Act is recorded, processed, summarized and reported within the time periods specified 
in SEC rules and forms and that such information is accumulated and communicated to management, including the 
Company’s Chief Executive Officer and Chief Financial Officer, to allow timely decisions regarding required disclosures.

168

 
 
 
 
 
In connection with the preparation of this Annual Report on Form 10-K, management evaluated the Company’s disclosure 
controls and procedures. The evaluation was performed under the direction of the Company’s Chief Executive Officer 
and Chief Financial Officer to determine the effectiveness, as of September 30, 2018, of the design and operation of 
the Company’s disclosure controls and procedures.  Based upon that evaluation, the Chief Executive Officer and Chief 
Financial Officer concluded that the Company’s disclosure controls and procedures were effective in timely alerting 
them to the material information relating to the Company required to be included in the Company’s periodic SEC filings.  

(b) 

Management’s Annual Report on Internal Control over Financial Reporting.

The Company’s management is responsible for establishing and maintaining effective internal control over financial 
reporting.  The Company’s internal control over financial reporting is a process designed to provide reasonable assurance 
regarding  the  reliability  of  financial  reporting  and  the  preparation  of  financial  statements  for  external  purposes  in 
accordance with GAAP.  Our internal control over financial reporting includes those policies and procedures that (i) pertain 
to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions 
of the assets of the Company; (ii) provide reasonable assurance that transactions are recorded as necessary to permit 
preparation of financial statements in accordance with GAAP, and that receipts and expenditures of the Company are 
being  made  only  in  accordance  with  authorizations  of  the  Company’s  management  and  directors;  and  (iii)  provide 
reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of the 
Company assets that could have a material effect on the financial statements. 

Internal control over financial reporting, no matter how well designed, has inherent limitations.  Because of such inherent 
limitations, internal control over financial reporting may not prevent or detect misstatements.  Also, projections of any 
evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of 
changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

Management assessed the effectiveness of the Company’s internal control over financial reporting as of September 30, 
2018, based on the criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission in 
“Internal  Control  Integrated  Framework  (2013).”   Based  on  this  assessment,  our  management  concluded  that  our 
internal control over financial reporting was effective as of September 30, 2018.

Meta acquired Crestmark on August 1, 2018. Crestmark, which had assets of $1.35 billion  as of September 30, 2018, 
and revenues of $31.5 million for the year ended September 30, 2018, was excluded from the scope of this report as 
allowed by the Securities and Exchange Commission. Crestmark's assets comprised 23% of Meta's assets at September 
30, 2018, and Crestmark's 2018 revenues were 9% of Meta's revenues for 2018.

The effectiveness of the Company’s internal control over financial reporting as of September 30, 2018, has been audited 
by KPMG LLP, the independent registered public accounting firm that also has audited the Company’s Consolidated 
Financial Statements included in this Annual Report on Form 10-K. KPMG LLP’s report on the Company’s internal control 
over financial reporting appears below.

(c) 

Changes in Internal Control over Financial Reporting.

There were no changes in the Company's internal control over financial reporting that occurred during the fourth quarter 
that have materially affected, or are reasonably likely to materially affect, the Company's internal control over financial 
reporting.

Item 9B.  Other Information

None.

169

 
 
 
KPMG LLP
2500 Ruan Center
666 Grand Avenue
Des Moines, IA 50309

Report of Independent Registered Public Accounting Firm

The Board of Directors and Stockholders
Meta Financial Group, Inc.:

Opinion on Internal Control Over Financial Reporting 

We have audited Meta Financial Group, Inc. and subsidiaries’ (the Company) internal control over financial reporting as 
of September 30, 2018, based on criteria established in Internal Control - Integrated Framework (2013) issued by the 
Committee of Sponsoring Organizations of the Treadway Commission. In our opinion, the Company maintained, in all 
material  respects,  effective  internal  control  over  financial  reporting  as  of  September  30,  2018,  based  on  criteria 
established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of 
the Treadway Commission.  

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United 
States) (PCAOB), the consolidated statements of financial condition of the Company as of September 30, 2018 and 
2017, the related consolidated statements of operations, comprehensive income, changes in stockholders’ equity, and 
cash flows for each of the years in the three-year period ended September 30, 2018, and the related notes (collectively, 
the consolidated financial statements), and our report dated November 29, 2018 expressed an unqualified opinion on 
those consolidated financial statements.

The Company acquired Crestmark Bancorp, Inc. on August 1, 2018, and management has excluded from its assessment 
of the effectiveness of the Company’s internal control over financial reporting as of September 30, 2018, Crestmark 
Bancorp, Inc.’s internal control over financial reporting associated with total assets of $1.35 billion and total revenues 
of $31.5 million included in the consolidated financial statements of the Company as of and for the year ended September 
30, 2018. Our audit of internal control over financial reporting of the Company also excluded an evaluation of the 
internal control over financial reporting of Crestmark Bancorp, Inc.

Basis for Opinion 

The Company’s management is responsible for maintaining effective internal control over financial reporting and for its 
assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s 
Annual Report on Internal Control over Financial Reporting. Our responsibility is to express an opinion on the Company’s 
internal control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB 
and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws 
and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and 
perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was 
maintained  in  all  material  respects.  Our  audit  of  internal  control  over  financial  reporting  included  obtaining  an 
understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing 
and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audit also 
included performing such other procedures as we considered necessary in the circumstances. We believe that our audit 
provides a reasonable basis for our opinion.

170

 
 
Definition and Limitations of Internal Control Over Financial Reporting 

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding 
the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with 
generally accepted accounting principles. A company’s internal control over financial reporting includes those policies 
and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect 
the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions 
are  recorded  as  necessary  to  permit  preparation  of  financial  statements  in  accordance  with  generally  accepted 
accounting principles, and that receipts and expenditures of the company are being made only in accordance with 
authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention 
or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material 
effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. 
Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become 
inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may 
deteriorate.

Des Moines, Iowa
November 29, 2018

/s/ KPMG LLP

171

 
 
 
 
 
Item 10.  Directors, Executive Officers and Corporate Governance

Directors

PART III

Information concerning directors of the Company required by this item will be included under the captions “Election of 
Directors,” “Communicating with Our Directors” and “Stockholder Proposals For The Fiscal Year 2019 Annual Meeting” 
in the Company’s definitive Proxy Statement for the Annual Meeting of Stockholders to be held on January 30, 2019 
(the “2018 Proxy Statement”), a copy of which will be filed not later than 120 days after September 30, 2018, and is 
incorporated herein by reference.

Executive Officers

Information concerning the executive officers of the Company required by this item will be included under the captions 
“Executive Officers” and “Election of Directors” in the 2018 Proxy Statement and is incorporated herein by reference.

Compliance with Section 16(a)

Information required by this item regarding compliance with Section 16(a) of the Exchange Act will be included under 
the caption “Section 16(a) Beneficial Ownership Reporting Compliance” in the Company’s 2018 Proxy Statement and 
is incorporated herein by reference.

Audit Committee Financial Expert

Information regarding the audit committee of the Company’s Board of Directors, including information regarding Frederick 
Moore, Becky Shulman and Kendall Stork, the audit committee financial experts serving on the audit committee for 
fiscal 2018, will be included under the captions “Meetings and Committees” and “Election of Directors” in the Company’s 
2018 Proxy Statement and is incorporated herein by reference.

Code of Ethics

Information regarding the Company’s Code of Ethics will be included under the caption “Corporate Governance” in the 
Company’s 2018 Proxy Statement and is incorporated herein by reference.

Item 11.  Executive Compensation

Information concerning executive and director compensation will be included under the captions “Compensation of 
Directors”  and  “Executive  Compensation”  in  the  Company’s  2018  Proxy  Statement  and  is  incorporated  herein  by 
reference.

Item 12.  Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters

(a)           Security Ownership of Certain Beneficial Owners and Management

The information required by this item will be included under the caption “Stock Ownership” in the Company’s 2018 
Proxy Statement and is incorporated herein by reference.

(b)           Changes in Control

Management of the Company knows of no arrangements, including any pledge by any persons of securities of the 
Company, the operation of which may, at a subsequent date, result in a change in control of the Registrant.

(c)           Equity Compensation Plan Information

172

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The  Company  maintains  the  2002  Omnibus  Incentive  Plan  for  purposes  of  issuing  stock-based  compensation  to 
employees and directors.  The plan was amended and restated effective November 24, 2014 and currently authorizes 
1,150,000  shares  to  be  issued  under  the  plan.   The  Company  also  has  unexercised  options  outstanding  under  a 
previous stock option plan.  The following table provides information about the Company’s common stock that may be 
issued under the Company’s omnibus incentive plans.

All share and per share data presented in the table below has been adjusted to reflect the 3-for-1 forward stock split 
of the Company's common stock effected by the Company on October 4, 2018. 

Number of securities
to be issued upon
exercise of
outstanding options,
warrants and rights

Weighted-average
exercise price of
outstanding options,
warrants and rights

Number of securities
remaining available
for future issuance
under equity
compensation plan
excluding securities
reflected in (a)

155,961 $

—

8.48

—

1,568,277

—

Plan Category
Equity compensation plans
approved by stockholders
Equity compensation plans
not approved by
stockholders

Item 13.  Certain Relationships and Related Transactions, and Director Independence

The  information  required  by  this  item  will  be  included  under  the  captions  “Election  of  Directors,”  “Meetings  and 
Committees” and “Related Person Transactions” in the Company’s 2018 Proxy Statement and is incorporated herein 
by reference.

Item 14.  Principal Accountant Fees and Services

The information required by this item will be included under the caption “Ratification of Independent Registered Public 
Accounting Firm” in the Company’s 2018 Proxy Statement and is incorporated herein by reference.

173

 
 
 
PART IV

Item 15.  Exhibits and Financial Statement Schedules

The following is a list of documents filed as Part of this report:

(a)           Financial Statements:

The following financial statements are included under Part II, Item 8 of this Annual Report on Form 10-K:

1. 

2. 

3. 

4. 

5. 

6. 

Report of Independent Registered Public Accounting Firm.

Consolidated Statements of Financial Condition as of September 30, 2018, and 2017.

Consolidated Statements of Operations for the Years Ended September 30, 2018, 2017 and 
2016.

Consolidated Statements of Comprehensive Income for the Years ended September 30, 2018, 
2017, and 2016.

Consolidated Statements of Changes in Stockholders’ Equity for the Years Ended September 
30, 2018, 2017, and 2016.

Consolidated Statements of Cash Flows for the Years Ended September 30, 2018, 2017, and 
2016.

7. 

Notes to Consolidated Financial Statements.

174

 
 
 
 
 
Exhibit
Number

2.1

2.2

2.3

2.4

3.1

3.2

4.1

4.2

4.3

4.4

*10.1

*10.2

*10.3

*10.4

*10.5

*10.6

*10.7

(b)           Exhibits:

Description

Asset Purchase Agreement, dated as of July 15, 2015, by and among Meta Financial Group, Inc., MetaBank, 
Fort Knox Financial Services Corporation, Tax Product Services LLC, Alan D. Lodge Family Trust, Michael E. 
Boone,  Michael  J.  Boone,  Cary  Shields  and  Alan  D.  Lodge  filed  on  July  16,  2015  as  an  exhibit  to  the 
Registrant’s Current Report on Form 8 K, is incorporated herein by reference. Exhibits and schedules have 
been omitted pursuant to Item 601(b)(2) of Regulation S-K. The Registrant will furnish the omitted exhibits 
and schedules to the Securities and Exchange Commission upon request by the Commission.

Asset Purchase Agreement, dated as of October 1, 2016, by and among Meta Financial Group, Inc., MetaBank, 
Drake Enterprises, Ltd., and EPS Financial, LLC filed on November 3, 2016 as an exhibit to the Registrant’s 
Current Report on Form 8-K, is incorporated herein by reference. Exhibits and schedules have been omitted 
pursuant to Item 601(b)(2) of Regulation S-K. The Registrant will furnish the omitted exhibits and schedules 
to the Securities and Exchange Commission upon request by the Commission.

Asset  Purchase  Agreement  dated  as  of  November  9,  2016,  by  and  among  Meta  Financial  Group,  Inc., 
MetaBank, and Specialty Consumer Services LP filed on November 10, 2016 as an exhibit to the Registrant’s 
Current Report on Form 8-K, is incorporated herein by reference. Exhibits and schedules have been omitted 
pursuant to Item 601(b)(2) of Regulation S-K. The Registrant will furnish the omitted exhibits and schedules 
to the Securities and Exchange Commission upon request by the Commission.

Agreement and Plan of Merger, dated as of January 9, 2018, by and among Meta Financial Group, Inc.,
MetaBank, Crestmark Bancorp, Inc. and Crestmark Bank filed on January 9, 2018 as an exhibit to the
Registrant's Current Report on Form 8-K, is incorporated herein by reference. Certain exhibits and
schedules have been omitted pursuant to Item 601(b)(2) of Regulation S-K. The Registrant will furnish
the omitted exhibits and schedules to the Securities and Exchange Commission upon request by the
Commission.

Registrant’s Certificate of Incorporation, as amended, filed on August 8, 2018 as an exhibit to the Registrant’s 
Quarterly Report on Form 10-Q for the fiscal quarter ended June 30, 2018, is incorporated herein by reference.

Registrant’s Amended and Restated By-laws, as amended, filed on February 8, 2017 as an exhibit to the 
Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended December 31, 2016, is incorporated 
herein by reference.

Registrant’s Specimen Stock Certificate, filed on June 26, 2016 as an exhibit to the Registrant’s registration 
statement on Form S-3 (Commission File No. 333-212269), is incorporated herein by reference.

Indenture, dated as of August 15, 2016, by and between the Registrant and U.S. Bank National Association, 
as  trustee,  filed  on  August  15,  2016  as  an  exhibit  to  the  Registrant’s Current  Report  on  Form  8-K,  is 
incorporated herein by reference.

First Supplemental Indenture, dated as of August 15, 2016, by and between the Registrant and U.S. Bank 
National Association, as trustee, filed on August 15, 2016 as an exhibit to the Registrant’s Current Report 
on Form 8-K, is incorporated herein by reference.

Form of Global Note of the Registrant representing the 5.75% Fixed-to-Floating Rate Subordinated Notes 
due August 15, 2026, filed on August 15, 2016 as an exhibit to the Registrant’s Current Report on Form 8-
K, is incorporated herein by reference.

Registrant’s 1995 Stock Option and Incentive Plan, filed as an exhibit to the Registrant’s Annual Report on 
Form 10-KSB for the fiscal year ended September 30, 1996, is incorporated herein by reference

Employment Agreement between MetaBank and J. Tyler Haahr, dated as of October 1, 2016, filed on November 
18, 2016 as an exhibit to the Registrant’s Current Report on Form 8-K, is incorporated herein by reference. 

Employment Agreement between MetaBank and Bradley C. Hanson, dated as of October 1, 2016, filed on 
November 18, 2016 as an exhibit to the Registrant’s Current Report on Form 8-K, is incorporated herein by 
reference. 

Employment Agreement  between MetaBank  and  Glen  W. Herrick, dated  as  of  October  1, 2016, filed  on 
December 6, 2016 as an exhibit to the Registrant’s Current Report on Form 8-K, is incorporated herein by 
reference. 

Performance-Based Restricted Stock Agreement between Meta and J. Tyler Haahr, dated as of November 
16, 2016, filed on November 18, 2016 as an exhibit to the Registrant’s Current Report  on Form 8-K, is 
incorporated herein by reference.

Performance-Based Restricted Stock Agreement between Meta and Bradley C. Hanson, dated as of November 
16, 2016, filed on November 18, 2016 as an exhibit to the Registrant’s Current Report on Form 8-K, is 
incorporated herein by reference.

Performance-Based Restricted Stock Agreement between Meta and Glen W. Herrick, dated as of
December 2, 2016, filed on December 6, 2016 as an exhibit to the Registrant’s Current Report on Form
8-K, is incorporated herein by reference.

175

 
*10.8

*10.9

10.10

*10.11

*10.12

*10.13

21

23.1

31.1

31.2

32.1

32.2

Registrant’s Supplemental Employees’ Investment Plan, originally filed as an exhibit to the Registrant’s
Annual Report on Form 10-KSB for the fiscal year ended September 30, 1994.  First amendment to such
agreement, filed as an exhibit to the Registrant’s Annual Report on Form 10-K for the fiscal year ended
September 30, 2008, is incorporated herein by reference.

Registrant’s Amended and Restated 2002 Omnibus Incentive Plan, as amended, filed on January 24, 2018 
as an exhibit to the Registrant’s Current Report on Form 8-K, is incorporated herein by reference.

Investor Rights Agreement by and among Meta Financial Group, Inc., BEP IV LLC and BEP Investors, LLC, 
dated as of December 17, 2015, filed on December 17, 2015 as an exhibit to the Registrant’s Current 
Report on Form 8 K, is incorporated herein by reference.

Severance and General Release Agreement dated as of August 30, 2017, by and between the MetaBank 
and Cynthia Smith, filed on September 8, 2017 as an exhibit to the Registrant’s Current Report on Form 8-
K, is incorporated herein by reference.

Form of Restricted Stock Agreement under Meta Financial Group, Inc. 2002 Omnibus Incentive Plan filed 
on August 2, 2016 as an exhibit to the Registrant’s Quarterly Report on Form 10-Q, is incorporated herein 
by reference.

Employment Agreement between MetaBank and Michael Goik, dated as of January 9, 2018, filed on April
20, 2018 as an exhibit to the Registrant's registration statement on Form S-4 (Commission File No.
333-223769), is incorporated herein by reference.

Subsidiaries of the Registrant is filed herewith.

Consent of Independent Registered Public Accounting Firm is filed herewith.

Certification of Principal Executive Officer pursuant to Section 302 of the Sarbanes Oxley Act of 2002 is 
filed herewith.

Certification of Principal Financial Officer pursuant to Section 302 of the Sarbanes Oxley Act of 2002 is filed 
herewith.

Certification of the CEO pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 is filed herewith.

Certification of the CFO pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 is filed herewith.

101.INS

Instance Document Filed Herewith.

101.SCH

XBRL Taxonomy Extension Schema Document Filed Herewith.

101.CAL

XBRL Taxonomy Extension Calculation Linkbase Document Filed Herewith.

101.DEF

XBRL Taxonomy Extension Definition Linkbase Document Filed Herewith.

101.LAB

XBRL Taxonomy Extension Label Linkbase Document Filed Herewith.

101.PRE

XBRL Taxonomy Extension Presentation Linkbase Document Filed Herewith.

* Management Contract or Compensatory Plan or Agreement

(c)           Financial Statement Schedules:

All financial statement schedules have been omitted as the information is not required under the related 
instructions or is inapplicable.

Item 16.  Form 10-K Summary

None.

176

 
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly 
caused this Report to be signed on its behalf by the undersigned, thereunto duly authorized.

SIGNATURES

Date:  November 29, 2018

META FINANCIAL GROUP, INC.

By:

/s/ Bradley C. Hanson

Bradley C. Hanson,

President, Chief Executive Officer, and Director

177

 
 
 
 
 
 
 
 
 
 
Pursuant to the requirements of the Securities Exchange Act of 1934, this Report has been signed below by the following 
persons on behalf of the Registrant and in the capacities and on the dates indicated.

By: /s/ Bradley C. Hanson

Date:  November 29, 2018

Bradley C. Hanson, President, Chief Executive Officer, and

Director

(Principal Executive Officer)

By: /s/ J. Tyler Haahr

J. Tyler Haahr, Chairman of the Board

By: /s/ Douglas J. Hajek

Douglas J. Hajek, Director

By: /s/ Elizabeth G. Hoople

Elizabeth G. Hoople, Director

By: /s/ Michael R. Kramer

Michael R. Kramer, Director

By: /s/ Frederick V. Moore

Frederick V. Moore, Director

By: /s/ Becky S. Shulman

Becky S. Shulman, Director

By: /s/ Kendall E. Stork

Kendall E. Stork, Director

By: /s/ W. David Tull

W. David Tull, Director

By: /s/ Glen W. Herrick

Glen W. Herrick, Executive Vice

President and Chief Financial Officer

(Principal Financial Officer)

Date:  November 29, 2018

Date:  November 29, 2018

Date:  November 29, 2018

Date:  November 29, 2018

Date:  November 29, 2018

Date:  November 29, 2018

Date:  November 29, 2018

Date:  November 29, 2018

Date:  November 29, 2018

By: /s/ Sonja A. Theisen

Date:  November 29, 2018

Sonja A. Theisen, Senior Vice President

and Chief Accounting Officer

(Principal Accounting Officer)

178

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SUBSIDIARIES OF THE REGISTRANT

Exhibit 21

Parent

Subsidiary

Percentage
of
Ownership

State of
Incorporation or
Organization

Meta Financial Group, Inc.

  MetaBank

100%

Federal

The financial statements of Meta Financial Group, Inc. are consolidated with those of MetaBank.

 
 
 
 
 
 
   
 
      
 
 
 
Consent of Independent Registered Public Accounting Firm

Exhibit 23.1

The Board of Directors
Meta Financial Group, Inc.

We consent to the incorporation by reference in the registration statements pertaining to the Meta Financial Group, 
Inc. 1995 Stock Option and Incentive Plan (No. 333 22523) and the Meta Financial Group, Inc. 2002 Omnibus Incentive 
Plan (No. 333-110200, No. 333-141407, No. 333-151604, and No. 333-222674) of Meta Financial Group, Inc. on 
Form S-8 and in the registration statements (No. 333-212269) of Meta Financial Group, Inc. on Form S-3 of our reports 
dated November 29, 2018, with respect to the consolidated statements of financial condition of Meta Financial Group, 
Inc. and subsidiaries as of September 30, 2018 and 2017, and the related consolidated statements of operations, 
comprehensive income, changes in stockholders’ equity, and cash flows for each of the years in the three-year period 
ended  September  30,  2018,  and  the  related  notes  (collectively,  the  “consolidated  financial  statements”),  and  the 
effectiveness  of  internal  control  over  financial  reporting  as  of  September  30,  2018,  which  reports  appear  in  the 
September 30, 2018 annual report on Form 10 K of Meta Financial Group, Inc.

Our report dated November 29, 2018, on the effectiveness of internal control over financial reporting as of September 
30, 2018, contained an explanatory paragraph that states the Company acquired Crestmark Bancorp, Inc. on August 
1, 2018, and management has excluded from its assessment of the effectiveness of the Company’s internal control 
over financial reporting as of September 30, 2018, Crestmark Bancorp, Inc.’s internal control over financial reporting 
associated with total assets of $1.35 billion and total revenues of $31.5 million included in the consolidated financial 
statements of the Company as of and for the year ended September 30, 2018.  Our audit of internal control over 
financial reporting of the Company also excluded an evaluation of the internal control over financial reporting of Crestmark 
Bancorp, Inc.

Des Moines, Iowa
November 29, 2018

/s/ KPMG LLP

 
 
 
 
 
 
 
 
Exhibit 31.1

CERTIFICATION OF PRINCIPAL EXECUTIVE OFFICER
PURSUANT TO SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

I, Bradley C. Hanson, certify that:

1.  I have reviewed this Annual Report on Form 10-K of Meta Financial Group, Inc.;

2.  Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact 
necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading 
with respect to the period covered by this report;

3.  Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all 
material respects the financial condition, results of operations and cash flows of the Registrant as of, and for, the periods presented 
in this annual report;

4.   The  Registrant’s  other  certifying  officers  and  I  are  responsible  for  establishing  and  maintaining  disclosure  controls  and 
procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined 
in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the Registrant and have:

a)  Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed 
under our supervision, to ensure that material information relating to the Registrant, including its consolidated subsidiaries, is 
made known to us by others within those entities, particularly during the period in which this report is being prepared;

b)  Designed such internal control over financial reporting, or caused such internal control over financial reporting to be 
designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation 
of financial statements for external purposes in accordance with generally accepted accounting principles;

c)  Evaluated the effectiveness of the Registrant’s disclosure controls and procedures and presented in this report our 
conclusions about the effectiveness of the disclosure and procedures, as of the end of the period covered by this report based on 
such evaluation; and

d)  Disclosed in this report any change in the Registrant’s internal control over financial reporting that occurred during 
the Registrant issuer’s most recent fiscal quarter (the Registrant’s fourth fiscal quarter in the case of an annual report) that has 
materially affected, or is reasonably likely to materially affect, the Registrant’s internal control over financial reporting; and

5.  The Registrant’s other certifying officers and I have disclosed, based on our most recent evaluation of internal control over 
financial reporting, to the Registrant’s auditors and the audit committee of the Registrant’s board of directors (or persons performing 
the equivalent function):

a)  All significant deficiencies and material weaknesses in the design or operation of internal controls over financial 
reporting which are reasonably likely to adversely affect the Registrant’s ability to record, process, summarize and report financial 
information; and

b)  Any fraud, whether or not material, that involves management or other employees who have a significant role in the 

Registrant’s internal control over financial reporting.

Date:  November 29, 2018

By:

/s/ Bradley C. Hanson
Bradley C. Hanson, President
and Chief Executive Officer

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Exhibit 31.2

CERTIFICATION OF PRINCIPAL FINANCIAL OFFICER
PURSUANT TO SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

I, Glen W. Herrick, certify that:

1.  I have reviewed this Annual Report on Form 10-K of Meta Financial Group, Inc.;

2.  Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact 
necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading 
with respect to the period covered by this report;

3.  Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all 
material respects the financial condition, results of operations and cash flows of the Registrant as of, and for, the periods presented 
in this annual report;

4.   The  Registrant’s  other  certifying  officers  and  I  are  responsible  for  establishing  and  maintaining  disclosure  controls  and 
procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined 
in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the Registrant and have:

a)  Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed 
under our supervision, to ensure that material information relating to the Registrant, including its consolidated subsidiaries, is 
made known to us by others within those entities, particularly during the period in which this report is being prepared;

b)  Designed such internal control over financial reporting, or caused such internal control over financial reporting to be 
designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation 
of financial statements for external purposes in accordance with generally accepted accounting principles;

c)  Evaluated the effectiveness of the Registrant’s disclosure controls and procedures and presented in this report our 
conclusions about the effectiveness of the disclosure and procedures, as of the end of the period covered by this report based on 
such evaluation; and

d)  Disclosed in this report any change in the Registrant’s internal control over financial reporting that occurred during 
the Registrant’s most recent fiscal quarter (the Registrant’s fourth fiscal quarter in the case of an annual report) that has materially 
affected, or is reasonably likely to materially affect, the Registrant’s internal control over financial reporting; and

5.  The Registrant’s other certifying officers and I have disclosed, based on our most recent evaluation of internal control over 
financial reporting, to the Registrant’s auditors and the audit committee of the Registrant’s board of directors (or persons performing 
the equivalent function):

a)  All significant deficiencies and material weaknesses in the design or operation of internal controls over financial 
reporting which are reasonably likely to adversely affect the Registrant’s ability to record, process, summarize and report financial 
information; and

b)  Any fraud, whether or not material, that involves management or other employees who have a significant role in the 

Registrant’s internal control over financial reporting.

Date:  November 29, 2018

By:

/s/ Glen W. Herrick
Glen W. Herrick, Executive Vice President and Chief
Financial Officer

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CERTIFICATION PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

Exhibit 32.1

In connection with the Annual Report of Meta Financial Group, Inc. (the “Company”) on Form 10-K for the year ended September 
30, 2018, as filed with the Securities and Exchange Commission on the date of this Certification (the “Report”), I, Bradley C. 
Hanson, the Chief Executive Officer of the Company, certify, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 
906 of the Sarbanes-Oxley Act of 2002, that:

(1)  the Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

(2)  the information contained in the Report fairly presents, in all material respects, the financial condition and result of 

operations of the Company.

By:

/s/ Bradley C. Hanson
Name:  Bradley C. Hanson
President and Chief Executive Officer
November 29, 2018

 
 
 
 
 
 
CERTIFICATION PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

Exhibit 32.2

In connection with the Annual Report of Meta Financial Group, Inc. (the “Company”) on Form 10-K for the year ended September 
30, 2018, as filed with the Securities and Exchange Commission on the date of this Certification (the “Report”), I, Glen W. Herrick, 
the Chief Financial Officer of the Company, certify, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of 
the Sarbanes-Oxley Act of 2002, that:

(1)  the Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

(2)  the information contained in the Report fairly presents, in all material respects, the financial condition and result of 

operations of the Company.

By:

/s/ Glen W. Herrick
Name:  Glen W. Herrick
Executive Vice President and Chief Financial 
Officer
November 29, 2018

 
 
 
 
 
 
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META FINANCIAL GROUP     LEADERSHIP 

BOARD OF DIRECTORS

J. TYLER HAAHR
CHAIRMAN OF  THE BOARD 
Meta Financial Group, Inc. and MetaBank 

DOUGLAS J. HAJEK
Partner, Davenport, Evans,
Hurwitz & Smith, LLP 

ELIZABETH G. HOOPLE
Consultant and Retired Senior Vice 
President, Marketing, Wells Fargo 

MICHAEL R. KRAMER 
Member, Dickinson Wright, PLLC

BECKY S. SHULMAN
Chief Financial Officer and Chief 
Operating Officer, Card Compliant, LLC 

KENDALL E. STORK
Retired President Citibank (SD), N.A.
and Sioux Falls Site President

BRAD C. HANSON
PRESIDENT & CHIEF EXECUTIVE OFFICER 
Meta Financial Group, Inc. and MetaBank 

FREDERICK V. MOORE
Executive Search Consultant, AGB Search
VICE CHAIRMAN OF  THE BOARD
Meta Financial Group, Inc. and MetaBank

W. DAVID TULL
Retired Chairman and Chief Executive 
Officer, Crestmark Bancorp, Inc.

EXECUTIVE LEADERSHIP TEAM 

BRAD C. HANSON
PRESIDENT & CHIEF EXECUTIVE OFFICER 

LYNN D. BRUCHHOF
EVP & CHIEF PEOPLE OFFICER

MICHAEL K. GOIK
EVP & HEAD OF COMMERCIAL FINANCE

GLEN W. HERRICK
EVP & CHIEF FINANCIAL OFFICER

SHELLY A. SCHNEEKLOTH
EVP & CHIEF OPERATIONS OFFICER

SHEREE S. THORNSBERRY
EVP & HEAD OF PAYMENTS