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PC Connection Inc.

pccc · NASDAQ Communication Services
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Ticker pccc
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Sector Communication Services
Industry Specialty Retail
Employees 1001-5000
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FY1999 Annual Report · PC Connection Inc.
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P C   C o n n e c t i o n ,   I n c .

1999

f o u r   s t o r i e s ,
o n e   f a m i l i a r   f a c e

A n n u a l   R e p o r t

1,200
1,000
800
600
400
200
0

20

15

10

5

0

40

30

20

10

0

95 96 97 98 99

95 96 97 98 99

95 96 97 98 99

N e t   S a l e s
$   i n   m i l l i o n s

S e l l i n g , G e n e r a l   a n d
A d m i n i s t r a t i v e
E x p e n s e s
%   o f   n e t   s a l e s

O p e r a t i n g
I n c o m e  
$   i n   m i l l i o n s

96-98 is pro forma data

PC  Connection  is  one  of  the  largest  and  most  respected  direct  marketers  of  brand-name  information
technology products. As we have grown, our raccoon trademark has become a familiar face to computer
users  all  over  the  world.  For  millions  of  customers,  it  is  a  promise  of  great  selection,  competitive
prices, reliable information, and remarkably fast delivery. For us, it is a reminder of our founding and
guiding principles(cid:209)to offer exemplary service and competitive prices, and to serve as a trusted, unbiased
source of information about technology and computing. And, it is our determination to remain true to
our founding and guiding principles that has made us one of the best and most influential companies
in the computer industry today.  

P C   C o n n e c t i o n ,   I n c .

f o u r   s t o r i e s ,
o n e   f a m i l i a r   f a c e  

F r o m   b i g   t o   s m a l l ,
a n d   e a s t   t o   w e s t .

F r o m   c o f f e e   t o   . c o m ,
a n d l a b o r t o l a b s .

F r o m   b u s i n e s s   t o   b u s i n e s s ,
w e(cid:213)r e   r e s p o n d i n g   t o  
o u r   c u s t o m e r s (cid:213) n e e d s .

Dear Fellow Shareholders:
1999 was another outstanding year for PC Connection. Our rapid growth and accelerating earnings served
as a platform for many new initiatives, which we believe set the tone for our future direction and build an
even stronger foundation to support growth in the new millennium.

During 1999, the PC Connection team consistently executed on our core business growth strategies: 

¥ Accelerating the growth of our Outbound Sales Managed Account Program;
¥ Expanding our product and service offerings;
¥ Focusing on high-growth customer segments;
¥ Leveraging the power of Internet technology; and
¥ Pursuing strategic acquisitions and alliances.

O u r   s t r a t e g i e s   h a v e   d r i v e n   o u t s t a n d i n g   f i n a n c i a l   r e s u l t s .  

For the full year, net sales surged 44%, breaking $1 billion for the first time in the history of our company.
More  importantly,  earnings  per  share  also  grew  a  robust  44%  to  a  record  $1.41  per  share  for  the  year,
with  product  gross  margins  expanding  during  the  second  half  of  the  year  to  12.2%  in  the  third  quarter
and  12.6%  in  the  fourth  quarter.  Our  five-year  compound  growth  rate  in  operating  earnings  was  96%,
ranking PC Connection among an elite group of the fastest-growing companies in America. The financial
markets  also  recognized  our  performance  as  our  share  price  increased  96%  from  January  1,  1999  to
December 31, 1999.

O u r   O u t b o u n d   S a l e s   M a n a g e d   A c c o u n t   P r o g r a m   a c c o u n t e d   f o r   m o r e   t h a n   6 5 %  
o f   o u r   t o t a l   n e t   s a l e s   i n   1 9 9 9 ,   g r o w i n g   7 8 %   o v e r   1 9 9 8 .

Our  core  customers  and  markets  are  healthy  and  vibrant.  Small-  and  medium-sized  businesses  (SMB),
government,  and  educational  organizations  are  aggressively  investing  in  information  technology  (IT)
products and solutions. The SMB market is one of the largest and fastest-growing markets. The appetite
for  IT  products  in  this  segment  has  never  been  greater.  These  companies  and  organizations  need  tech-
nologically savvy suppliers who can reliably deliver a wide range of products quickly and at competitive
prices,  while  keeping  customers  abreast  of  frequent  changes  in  product  offerings  and  availability.  Our
rapidly  expanding  Outbound  Sales  Managed  Account  Program  is  specifically  designed  to  meet  the  IT
needs of today(cid:213)s rapidly growing, Internet savvy, middle market companies.

Patricia Gallup
Chairman and 
Chief Executive Officer

Wayne L. Wilson
President and 
Chief Operating Officer

2 - 3

Furthermore, the number of Outbound Sales Account Managers grew over 70% from 200 at the end of
1998 to 345 at the end of 1999 as a result of our aggressive recruiting efforts. Our goal is to increase the
number of Account Managers to at least 500 by the end of 2000. At the same time, we are increasing our
investments in training programs and other initiatives to further improve the overall productivity of our
Outbound Sales Account Managers. During the year, Account Manager productivity, as measured by average
order size, grew by more than 34%.

T h e   v i r t u a l   e x p l o s i o n   o f   I n t e r n e t - r e l a t e d   b u s i n e s s
i s   d r i v i n g   s i g n i f i c a n t   d e m a n d   f o r  
n e t w o r k i n g   i n f r a s t r u c t u r e   p r o d u c t s   a n d   s e r v i c e s .

Networking  infrastructure  products,  such  as  PC  servers,  routers  and  switches  were  among  our  fastest
growing  product  categories  in  1999.  Sales  of  these  products  increased  more  than  150%  in  the  fourth
quarter of 1999 compared to the fourth quarter of 1998.

During the year, we invested heavily in training, technical certification and other programs to support
the  rapidly  growing  demand  from  our  customers  for  networking  infrastructure  products.  During  the
fourth  quarter,  we  began  offering  our  customers  network  integration  and  installation  services  through
third-party  providers.  Our  innovative  Networking  Sales  Specialist  Program,  formally  launched  in
January of this year, is already significantly enhancing our service levels and sales (cid:210)close rates.(cid:211)  

Over the next few years, we anticipate that an increasing share of our revenues will come from the sale

of networking infrastructure products and services, including network-based storage solutions. 

I n t e r n e t - r e l a t e d   g r o w t h   i s   a l s o   d r i v i n g   c u s t o m e r   g r o w t h .

Our  fastest-growing  customer  segments  include  early  stage  Internet  or  Web-based  businesses,  and
mainstream  businesses  implementing  e-commerce  solutions.  All  of  these  companies  are  investing
aggressively in Web-based marketing programs; they are increasingly dependent on distributed data and
communication networks. For them, speed is everything. Our pioneering Everything Overnight¤ program has
set us apart as the premier rapid response supplier of information technology products and solutions to
the middle market. 

Robert F. Wilkins
Executive Vice President
and President of
PC Connection 
Sales Corporation

Mark A. Gavin
Senior Vice President 
of Finance and 
Chief Financial Officer

John L. Bomba
Vice President of
Information Services and
Chief Information Officer

N e t   s a l e s   p r o c e s s e d   d i r e c t l y   o v e r   t h e   C o m p a n y (cid:213) s   I n t e r n e t  
We b   s i t e s   i n   1 9 9 9   g r e w   1 0 0 %   t o   $ 5 8   m i l l i o n .

Total  Internet-sourced  sales  increased  85%  for  the  year  to  over  $116  million.  Internet-sourced  sales
include transactions initiated on the Web and then closed by a sales representative on the telephone, as
well  as  transactions  completed  solely  over  the  Web.  Our  Internet  Business  Accounts¤ program  is  off  to  a
great start with over 2,000 of our larger corporate accounts now processing many of their orders online.
Our Affiliates Program, launched in October 1999, is also bringing significant numbers of new customers
to  our  Web  sites  at  very  economical  customer  acquisition  costs.  We  believe  that  Internet-sourced  sales
will continue to be an increasingly significant component of our revenue growth. 

For us, the Web fundamentally supports three of our key business strategies:

¥ Customer  choice  (cid:209)  We  have  built  our  business  on  the  premise  that  our  customers  should  be  able  to

choose how they interact with us, be it by mail, telephone, fax, e-mail, or over the Web.

¥ Lowering transaction costs (cid:209) Our Web site tools, including robust product search features, Smart Selectors ¤,
Internet Business Accounts¤, and special interest pages allow customers to quickly and easily find infor-
mation about products of interest to them. If they have more questions, our Telesales Representatives
and Outbound Sales Account Managers are just a phone call away. Our Web customers(cid:213) phone calls are
typically shorter and have higher close rates than calls from customers who have not first visited our
Web sites.

¥ Leveraging  the  time  of  our  experienced  Account  Managers  (cid:209)  Our  own  investments  in  technology-based
sales  and  service  programs  demonstrate  the  power  of  effective  technology.  We  leverage  our  Account
Managers  to  do  what  they  do  best  (cid:209)  build  and  maintain  relationships  with  our  customers  and  help
them solve their business problems.

O u r   i n n o v a t i v e   p r o g r a m s   a n d   s e r v i c e s   c o n t i n u e  
t o   g a i n   r e c o g n i t i o n   i n   t h e   m a r k e t p l a c e .

PC  Connection(cid:213)s  Web  sites  have  repeatedly  been  recognized  among  the  top  e-commerce  sites  on  the
Internet.  Yahoo  Internet  Life recently  named  PC  Connection  (cid:210)the  best  place  to  shop  for  computers(cid:211)  and
also listed the Company as one of the 100 Best Sites on the Internet. In recognition of our role as a crit-
ical link between manufacturers of computer products and end users of these  products,  PC  Connection
was  the  only  computer  reseller  included  on  the  1999  list  of  the  (cid:210)Top  100  Technology  Companies  that
are  Changing  the  World(cid:211)  which  appeared  in  PC Magazine.  In  addition, PC Connection was awarded
PC World magazine(cid:213)s  prestigious  (cid:210)World  Class  Award(cid:211)  for  the  (cid:210)Best  On-Line  / Mail-Order  Company(cid:211)  for
the eighth time in ten years. 

4 - 5

I n   J u n e   1 9 9 9 ,   w e   c o m p l e t e d   o u r   f i r s t   a c q u i s i t i o n ,   C o m Te q   F e d e r a l ,   I n c . ,  
a   s p e c i a l t y   r e s e l l e r   s e r v i n g   t h e   F e d e r a l   G o v e r n m e n t   m a r k e t .

Dramatic change is creating consolidation opportunities across all IT product and distribution channels.
Our acquisition strategy, built on extensive management experience and discipline, seeks to strengthen
our market position through:

¥ Acquisition of new customers;
¥ Strengthening of product offerings;
¥ Addition of management talent; and
¥ Targeting transactions that are immediately accretive to earnings.

ComTeq has grown rapidly in recent years by focusing on key growth products (cid:209) servers and other networking
equipment.  ComTeq(cid:213)s  performance  to  date  has  met  or  exceeded  our  expectations,  and  their  financial
results have been accretive to our earnings.

More recently, we announced our acquisition of Merisel Americas(cid:213), Marlborough, Massachusetts-based
call center. We were very pleased that virtually all of the 100 + former Merisel employees offered employment
with  PC  Connection  elected  to  join  our  Company.  The  majority  of  these  employees  are  experienced
telesales Account Managers. Located only 50 miles from our Merrimack headquarters in a western suburb
of  Boston,  the  facility  has  capacity  for  approximately  250  Account  Managers  and  provides  us  with
expanded opportunities for additional sales recruiting in the greater Boston area.

We   e n t e r e d   t h e   y e a r   2 0 0 0   w i t h   t r e m e n d o u s   m o m e n t u m .

We are very optimistic about the strong and growing demand for rapidly delivered information technology
products  and  solutions.  We  believe  that  we  are  well  positioned  to  capitalize  on  these  exciting  market
opportunities.  We  would  like  to  recognize  every  employee  of  PC  Connection  whose  hard  work  and  com-
mitment  to  our  customers  made  1999  an  exceptional  year.  We  appreciate  your  continued  support,  and
trust you will share our vision for the future of PC Connection.

Sincerely,

Patricia Gallup
Chairman & Chief Executive Officer

Wayne L. Wilson
President & Chief Operating Officer

Situation >

Hot growth,
limited time,
stretched
resources (cid:209) 
a company on 
the go.

Result

>

Hot java!
More efficient
technology
purchasing.

G r e e n  
M o u n t a i n  
C o f f e e

no. 1

b r e w i n g   w i t h   t e c h n o l o g y   s o l u t i o n s

Green  Mountain  Coffee  started  working  with  PC  Connection  back  in  1993.  At  the  time  we  were  buying
about  8  PCs  a  week  and  we  were  specifically  looking  for  a  reliable  source.  Our  company  was  growing  by
leaps and bounds as demand for gourmet-roasted coffee was at an all-time high. We were in the process
of  going  public  and  we  were  adding  on  headcount  and  upgrading  the  whole  company  from  286MHz  and
386MHz PCs to 486MHz PCs. Around the same time PC Connection started its Outbound Sales Managed
Account Program and assigned us a dedicated account manager. We really were impressed because after
discussing  Green  Mountain  Coffee(cid:213)s  needs,  our  account  manager  jumped  right  in  and  started  shopping
around to match our needs with product availability. PC Connection stood out from the rest by proactively
coming  to  us  with  alternative  solutions  to  ensure  that  as  a  customer,  we  were  getting  the  best  possible
solutions all the time. Our technology and system needs have grown along with our company. In fact, we
now  rely  on  PC  Connection  for  our  networking  needs  too,  and  recently  purchased  a  comprehensive
network solution using Compaq servers. Over the years, we have developed an extremely close relationship
with  our  PC  Connection  account  manager  and  his  team.  PC  Connection  is  definitely  a  valued  and
trusted partner to Green Mountain Coffee. 

Jim Prevo, Vice President and  Chief Information Officer, 
Green Mountain Coffee, Inc. (NASDAQ: GMCR) 

6 - 7

Situation >

Needed a printer
fast. Went to
PC Connection 
for quick 
turnaround.

Result

>

Found a partner
when a one-time
emergency became
a long-term
alliance.

f a i r M a r k e t

no. 2

g o i n g   o n c e ,   g o i n g   t w i c e . . .

We  originally  turned  to  PC  Connection  for  a  printer  and  ended  up  finding  a  partner.  We  work  in
Internet-time  and  have  grown  to  rely  on  PC  Connection  to  keep  us  up  and  running  in  a  rapid-fire
environment that never sleeps. PC Connection is now a valued member of the FairMarket team. Our
business,  network  demands  and  expectations  have  all  grown  rapidly  over  the  last  year.  Fortunately,
PC  Connection  has  been  there  at  every  turn  to  anticipate  what  we  would  need  to  meet  our  increased
requirements. I like to think that PC Connection gave us its top account manager but in reality, I know
the whole group is great at what they do. PC Connection works with us to make things happen. And while
pricing  is  critical  at  the  start  of  a  sales  relationship,  we  love  working  with  PC  Connection  because  the
company is so service oriented. Our account manager(cid:213)s attitude is that no matter what it takes he will get
us what we need even if that means finding it through alternative means. We(cid:213)ve had multiple instances
where PC Connection had to go above and beyond. In one case, one of our servers  went down at 9 p.m.
on  a  Friday  night  and  our  account  manager  had  a  hard-to-find,  high-end  Compaq  server  in  our  office
the next day — a Saturday!  This extreme responsiveness is unequalled in the industry.

Mike DeNovellis, Systems Administrator
FairMarket (NASDAQ: FAIM)

8 - 9

Situation >

Budget constraints 
at a large educa-
tional institution
with lots of 
specialized needs.

Result

>

More bang for 
their buck (cid:209)  
complete technology
solutions at prices
that make the grade. 

m i t

no. 3

a higher educational calling

For the past 13 years, PC Connection has been there for us as our source for competitively priced products,
great  customer  service  and  overnight  dependability.  As  an  educational  organization,  MIT  has  unique
needs  related  to  budget  constraints  and  disparate  purchasing  requirements.  Over  the  years,  we  have
come to rely on PC Connection. They understand the educational market and help us keep it all straight,
from compatibility issues to full account histories. They help us get the most technology for our budget.
My  account  manager  makes  the  often-daunting  task  of  keeping  a  university  network  up  and  running
smoothly an easier job to manage. Any time we need to make a change, PC Connection is always willing to
go that extra mile. Our account team is always accessible and gives us invaluable pre- and post-sale technical
support. And while we aren(cid:213)t a Fortune 500 company, we sure feel like we are getting the same high level
of service and attention as the largest corporate customer. 

Mary C. Bacci, Purchasing Agent,
Massachusetts Institute of Technology
Central Procurement Office

1 0 - 1 1

Situation >

Over 800 
distinctive
branches needing
on-site installation
of the latest 
technology.

Result

>

Networking 
working with 
the help of trusted
service providers
to handle on-site
service needs.

l a b o r   R e a dy

no. 4

l a b o r   r e a d y ,   s e t ,   g o

PC  Connection  has  always  been  a  reliable  resource  for  us  to  meet  Labor  Ready(cid:213)s  hardware  and  software
needs. We often have large quantities of technology equipment which we need to procure quickly and they
have never let us down. They keep us up-to-date on changes in manufacturing and availability of the products
they  know  we  use.  The  company  always  works  hard  to  get  us  the  best  possible  pricing,  warranties  and
product.  Our  account  manager  does  what  it  takes  to  make  sure  our  orders  arrive  the  next  day  when
needed, and works directly with manufacturers and suppliers on our behalf. 

With  more  than  800  branches  across  the  world,  we  often  encounter  challenging  situations  due  to  the
differences in the equipment used in different countries. PC Connection has helped us on many occasions
to resolve these issues. PC Connection also came through for us when we needed to deploy new servers,
workstations, Local Area Network (LAN) hubs and enhance some network cabling at our branches. We did
not  have  the  capacity  in-house  to  complete  this  task  in  the  time  required.  Normally,  finding  a  good
vendor  we  could  trust  to  do  the  work  properly,  quickly  and  at  an  acceptable  cost  would  have  been  a  real
challenge. However, we went to PC Connection and explained what we needed and they put us in contact
with  one  of  the  company(cid:213)s  alliance  partners  who  worked  closely  with  us  to  get  the  job  done.  Thanks  to
PC Connection,  we  were  able  to  finish  the  upgrade  in  a  time  frame  that  met  our  needs.  We  have  been
working with the company(cid:213)s alliance partner ever since, including having them assist us on the rollout of
our  Wide  Area  Networks  (WAN).  We  love  working  with  PC  Connection  because  we  get  the  products  and
solutions we need immediately and the customer service is always great.

Chuck Markarian, MIS Supervisor,  Labor Ready, Inc. (NYSE: LRW)

1 2 - 1 3

F i n a n c i a l   R e v i e w

C o n s o l i d a t e d   F i n a n c i a l   a n d   O p e r a t i n g   H i g h l i g h t s

( D o l l a r s   i n   t h o u s a n d s ,   e x c e p t

p e r   s h a r e   a n d   s e l e c t e d   o p e r a t i n g   d a t a )

S t a t e m e n t   o f   O p e r a t i o n s   D a t a :

Net sales
Cost of sales
Gross profit
Selling, general and 

administrative expenses
Additional stockholder/officer

compensation(1)

Income from operations
Interest expense
Other, net
Income before income taxes
Income taxes(2)
Net income 

1999

$1,056,704
927,358
129,346

Y e a r   e n d e d   D e c e m b e r   3 1 ,

1998

$732,370
639,096
93,274

1997

$550,575
474,609
75,966

1996

$333,322
282,117
51,205

1995

$252,217
211,299
40,918

91,405

68,521

56,596

43,739

38,373

37,941
(1,392)
116
36,665
(13,935)
22,730

$

2,354
22,399
(415)
565
22,549
(3,905)
$ 18,644

12,130
7,240
(1,355)
(42)
5,843
(639)
5,204

$

1,259
6,207
(1,269)
70
5,008
(252)
4,756

$

2,545
(1,296)
62
1,311
(38)
$  1,273

Net income
Basic net income per share 
Diluted net income per share

P r o   f o r m a   d a t a   ( 3 ):

$ 
22,730
$        1.45
1.41
$

$ 15,272
1.01
$
0.98
$

$ 10,890
0.79
$
0.76
$

S e l e c t e d   O p e r a t i n g   D a t a :
Active customers (4)
Catalogs distributed
Orders entered(5)
Average order size(5)

Product mix:(6)

Computer systems/Memory
Peripherals
Software
Networking/Communications

Platform mix: (6)

Wintel
Apple related
Channel mix: (6)
Outbound
Inbound
Internet

B a l a n c e   S h e e t   D a t a :

Working capital
Total assets
Short-term debt
Long-term debt 

732,000
47,325,000
1,622,000
781

$ 

684,000
42,150,000
1,510,000
580
$

510,000
33,800,000
1,252,000
524
$  

424,000
18,600,000
910,000
453

$

353,000
16,800,000
854,000
346

$

48%
34
12
6

85%
15

66%
29
5

44%
35
14
7

80%
20

53%
43
4

42%
34
16
8

80%
20

47%
52
1

35%
38
18
9

77%
23

38%
62

26%
39
23
12

73%
27

21%
79

1999

$  72,250
223,537
1,137

1998

$  53,768
164,510
123

D e c e m b e r   3 1 ,

1997

$  18,907
105,442
29,568

1996

$14,622
77,358
13,057

1995

$10,994
49,661
4,933

(less current maturities):

Capital lease obligations
Term loan
Notes Payable
Total stockholders(cid:213) equity

6,945

7,081

2,000
94,223

69,676

24,120

18,043

13,057

3,250

4,250

5,000

(1)

(2)
(3)

Represents amounts accrued or distributed in excess of aggregate annual base salaries approved by the Board of Directors and generally represents Company related federal income tax obligations
payable by the stockholders.
For all periods prior to March 6, 1998, the Company had been an S Corporation and accordingly had not been subject to Federal income taxes. 
The following pro forma adjustments have been made to the historical results of operations to make the pro forma presentation comparable to what would have been reported had the Company
operated as a C Corporation for 1998 and 1997: 

(i)
(ii)

Elimination of stockholder/officer compensation in excess of aggregate annual base salaries of $600 to be in effect during 1998 in accordance with employment agreements and,
Computation of income tax expense assuming an effective tax rate of approximately 39% and after adjusting stockholder/officer compensation expense described in (i) above. 

Estimate of all customers included in the Company(cid:213)s mailing list who have made a purchase within the last twelve month period.
Does not reflect cancellations or returns.
Percentage of net sales.

(4)
(5)
(6)

1 5

C o n s o l i d a t e d   S u m m a r y   F i n a n c i a l   D a t a

( A m o u n t s   i n   t h o u s a n d s ,   e x c e p t   p e r   s h a r e   d a t a )

Y e a r   e n d e d   D e c e m b e r   3 1 ,

1999

A m o u n t

% o f   N e t   S a l e s

1998

A m o u n t

% o f   N e t   S a l e s

$1,056,704
927,358
129,346
91,405

37,941
(1,392)
116
36,665
(13,935)
$     22,730

15,650
16,111

$   
1.45
$        1.41

I n c o m e   S t a t e m e n t   D a t a :
Net sales
Cost of sales

Gross profit

Selling, general and administrative expenses
Additional stockholder/officer compensation

Income from operations

Interest expense
Other, net
Income before income taxes
Income taxes(1)

Net income

Weighted average common shares outstanding:

Basic
Diluted

Earnings per common share:

Basic
Diluted

Pro forma data:

Historical income before income taxes
Pro forma adjustment — 

stockholder/officer compensation in 
excess of base salaries (2)
Pro forma income before 

income taxes

Pro forma income taxes
Pro forma net income(2)
Pro forma weighted average shares outstanding:

Basic
Diluted

Pro forma earnings per share:

Basic
Diluted

100.00%
87.76
12.24
8.65

3.59
(.13)
.01
3.47
(1.32)
2.15%

$732,370
639,096
93,274
68,521
2,354
22,399
(415)
565
22,549
(3,905)
$ 18,644

100.00%
87.26
12.74
9.36
0.32
3.06
(0.06)
0.08
3.08
(0.53)
2.55%

$ 22,549

2,354

24,903
9,631
$ 15,272

15,165
15,669

$     1.01
$     0.98

(1) For all periods prior to March 6, 1998, the Company elected to be treated as an S Corporation under Subchapter S of the Code, and applicable state laws. Effective March 6, 1998, the closing of the
Company(cid:213)s initial public offering, the Company(cid:213)s S Corporation election was automatically terminated, and the Company became subject to federal and state income taxes as a C Corporation from that
date forward. For the year ended December 31, 1998, the income tax provision includes a $4.2 million tax benefit related to the establishment of additional deferred tax assets for future tax
deductions resulting from the termination of the Company(cid:213)s Subchapter S Corporation status.

(2) Pro forma net income  is determined by (i) eliminating stockholder/officer compensation in excess of the aggregate annual base salaries ($600), and (ii) eliminating the actual income tax provision

and adding a provision for Federal and state income taxes that would have been payable by the Company if taxed under Subchapter C of the Code for all periods prior to March 6, 1998.

C o m p l e t e   f i n a n c i a l   s t a t e m e n t s   f o r   t h e   C o m p a n y   a n d   M a n a g e m e n t s   D i s c u s s i o n   a n d   A n a l y s i s

o f   f i n a n c i a l   c o n d i t i o n   a n d   r e s u l t s   o f   o p e r a t i o n s   a r e   i n c l u d e d   i n   t h e   C o m p a n y s   F o r m   1 0 - K / A .

1 6 - 1 7

C o n s o l i d a t e d   B a l a n c e   S h e e t   D a t a

( A m o u n t s   i n   t h o u s a n d s )

A s s e t s

Current assets:

Cash and cash equivalents 
Accounts receivable, net
Inventories(cid:209)merchandise
Deferred income taxes
Prepaid expenses and other current assets

Total current assets
Property and equipment, net
Deferred income taxes
Goodwill 
Other assets

Total assets

L i a b i l i t i e s   a n d   S t o c k h o l d e r s (cid:213)   E q u i t y

Current liabilities:

Current maturities of capital lease obligation to affiliate
Current maturities of long-term debt 
Accounts payable
Accrued expenses and other liabilities
Total current liabilities

Notes payable, less current maturities 
Capital lease obligation to affiliate, less current maturities
Deferred taxes
Other liabilities

Total liabilities

Stockholders(cid:213) equity: 
Common stock
Additional paid-in capital
Retained earnings

Total stockholders(cid:213) equity
Total liabilities and stockholders(cid:213) equity

D e c e m b e r   3 1 ,

1999

1998

$  20,416
99,405
64,348
1,991
4,651
190,811
23,126

9,431
169
$223,537

$      137
1,000
105,547
11,877
118,561
2,000
6,945
1,579
229
129,314

158
58,627
35,438
94,223
$223,537

$ 11,910
58,890
63,425
3,181
4,115
141,521
22,675
314

$164,510

$      123

77,561
10,069
87,753

7,081

94,834

156
56,812
12,708
69,676
$164,510

C o n s o l i d a t e d   C h a n g e s   i n   S t o c k h o l d e r s (cid:213)   E q u i t y

( A m o u n t s   i n   t h o u s a n d s )

Y e a r   e n d e d   D e c e m b e r   3 1 ,   1 9 9 9

C o m m o n   S t o c k

A d d i t i o n a l

S h a r e s

A m o u n t

P a i d   i n   C a p i t a l

R e t a i n e d

E a r n i n g s

T o t a l

Balance, January 1, 1999
Exercise of stock options, 

including income tax benefits
Issuance of stock under employee

stock purchase plan

Compensation under nonstatutory

stock option agreements

Net income
Balance, December 31, 1999

15,605

$156

$56,812

$12,708

$69,676

117

45

1

1

1,183

470

162

15,767

$158

$58,627

22,730
$35,438

1,184

471

162
22,730
$94,223

C o m p l e t e   f i n a n c i a l   s t a t e m e n t s   f o r   t h e   C o m p a n y   a n d   M a n a g e m e n t s   D i s c u s s i o n   a n d   A n a l y s i s

o f   f i n a n c i a l   c o n d i t i o n   a n d   r e s u l t s   o f   o p e r a t i o n s   a r e   i n c l u d e d   i n   t h e   C o m p a n y s   F o r m   1 0 - K / A .

C o n s o l i d a t e d   C a s h   F l o w   D a t a

( A m o u n t s   i n   t h o u s a n d s )

C a s h   F l o w s   f r o m   O p e r a t i n g   A c t i v i t i e s :
Net income
Adjustments to reconcile net income to net cash provided 

by operating activities:

Depreciation and amortization
Deferred income taxes
Compensation under nonstatutory stock option agreements
Provision for doubtful accounts
Loss on disposal of fixed assets
Changes in assets and liabilities:

Accounts receivable
Inventories
Prepaid expenses and other current assets
Accounts payable
Amounts payable to stockholders
Accrued expenses and other liabilities

Net cash provided by operating activities

C a s h   F l o w s   f r o m   I n v e s t i n g   A c t i v i t i e s :
Purchases of property and equipment
Proceeds from sale of property and equipment
Payments for purchase of subsidiary, net of cash acquired
Net cash used for investing activities

C a s h   F l o w s   f r o m   F i n a n c i n g   A c t i v i t i e s :
Proceeds from short-term borrowings
Repayment of short-term borrowings
Repayment of term loan
Repayment of capital lease obligation to affiliate
Issuance of stock upon exercise of stock options
Issuance of stock under Employee Stock Purchase Plan 
Net proceeds from initial public offering
Payment of dividend
Net cash provided by (used for) financing activities

Increase in cash and cash equivalents
Cash and cash equivalents, beginning of period
Cash and cash equivalents, end of period

S u p p l e m e n t a l   C a s h   F l o w   I n f o r m a t i o n :
Interest paid
Income taxes paid

N o n - C a s h   Tr a n s a c t i o n s :
Issuance of notes payable in connection with acquisition of subsidiary
Assets acquired under capital lease

Y e a r   e n d e d   D e c e m b e r   3 1 ,

1999

1998

$  22,730

$ 18,644   

5,334
2,523
162
6,821
159

(42,795)
(305)
(504)
19,945

1,969
16,039

(7,653)
2,155
(3,198)
(8,696)

2,866
(1,945)
1,297
6,296

(35,265)
295
(1,910)
39,387
(1,185)
926
29,406

(9,922)
58

(9,864)

442,731
(442,731)

(122)
814
471

1,163

8,506
11,910
$  20,416

160,098
(188,416)
(4,500)
(11)
223

57,253
(33,037)
(8,390)

11,152
758
$ 11,910

$    1,398
9,374

$

497
7,275

$    3,000

$        
7,215

C o m p l e t e   f i n a n c i a l   s t a t e m e n t s   f o r   t h e   C o m p a n y   a n d   M a n a g e m e n t s   D i s c u s s i o n   a n d   A n a l y s i s

o f   f i n a n c i a l   c o n d i t i o n   a n d   r e s u l t s   o f   o p e r a t i o n s   a r e   i n c l u d e d   i n   t h e   C o m p a n y s   F o r m   1 0 - K / A .

1 8

B o a r d   o f   D i r e c t o r s

E x e c u t i v e   O f f i c e r s

L o c a t i o n s

Patricia Gallup
Chairman and 
Chief Executive Officer

David Hall
Vice Chairman

David B. Beffa-Negrini
Vice President of Media
Development 

Martin C. Murrer
Managing Director of 
AEA Investors Inc.
Audit and Compensation
Committees

Peter J. Baxter
Audit and Compensation
Committees

Patricia Gallup
Chairman and 
Chief Executive Officer

Wayne L. Wilson
President and 
Chief Operating Officer

Robert F. Wilkins
Executive Vice President 
and President of
PC Connection 
Sales Corporation

Mark A. Gavin
Senior Vice President 
of Finance and 
Chief Financial Officer

John L. Bomba
Vice President of
Information Services and
Chief Information Officer

PC Connection, Inc.

Corporate Headquarters
730 Milford Road
Merrimack, NH 03054

PC Connection Sales Corporation

450 Marlboro Street
Keene, NH 03431

100 Main Street
Dover, NH 03820

293 Boston Post Road
Marlborough, MA 01752

Merrimack Services Corporation

2870 Old State Route 73
Wilmington, OH 45177

ComTeq Federal, Inc.

7503 Standish Place
Rockville, MD 20855

M a r k e t   I n f o r m a t i o n

S h a r e h o l d e r   I n f o r m a t i o n

The Company(cid:213)s Common Stock commenced trading
on  March  3,  1998  on  the  Nasdaq  National  Market
under  the  symbol  (cid:210)PCCC(cid:211).  As  of  March  27,  2000,
there  were  15,794,298  shares  outstanding  of  the
Common  Stock  of  the  Company  held  by  approxi-
mately 70 stockholders of record.

The  following  tables  set  forth  for  the  fiscal
periods indicate the range of high and low closing
prices  for  the  Company(cid:213)s  Common  Stock  on  the
Nasdaq National Market.

1 9 9 9

Q u a r t e r   E n d e d :
December 31
September 30
June 30
March 31

1 9 9 8

Q u a r t e r   E n d e d :
December 31
September 30
June 30
March 31

H i g h  

L o w  

$347/8
173/8
19
271/8

$40

253/4
221/4
221/8

$132/3
12
12
111/8

$ 6

9 3/4

12
185/8

The  Company  has  never  declared  or  paid  cash  divi-
dends  on  its  capital  stock.  The  Company  currently
anticipates that it will retain all future earnings, if any,
to  fund  the  development  and  growth  of  its  business
and does not anticipate paying any cash dividends on
its Common Stock in the foreseeable future. 

PC Connection(cid:213)s Corporate Communications Depart-
ment is responsible for shareholder communications and
welcomes shareholder inquiries about PC Connection,
either  by  telephone,  or  in  writing.  The  annual
report, filings with the U.S. Securities and Exchange
Commission and general information can be obtained
upon written request to:

Corporate Communications
Attention: Tracey Turner
PC Connection, Inc.
730 Milford Road
Merrimack, NH  03054-4631
(603) 423-2163

Or  by  visiting  PC  Connection(cid:213)s  Web  site  on  the
Internet: http://www.pcconnection.com

A n n u a l   M e e t i n g

The annual meeting for shareholders will be held at
10 a.m. on May 25, 2000 at the Crowne Plaza Hotel,
Somerset Parkway, Nashua, New Hampshire.

Tr a n s f e r   A g e n t

American Stock Transfer & Trust Co.
40 Wall Street, 46th Floor
New York, New York  10005
718-921-8360

P C   C o n n e c t i o n ,   I n c .
7 3 0   M i l f o r d   R o a d
M e r r i m a c k ,   N H   0 3 0 5 4 - 4 6 3 1

w w w . p c c o n n e c t i o n . c o m