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PetIQ

petq · NASDAQ Healthcare
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Ticker petq
Exchange NASDAQ
Sector Healthcare
Industry Drug Manufacturers - Specialty & Generic
Employees 1001-5000
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FY2023 Annual Report · PetIQ
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CORPORATE HEADQUARTERS

230 E Riverside Drive, Eagle, Idaho 83616

WE ARE 
ADVOCATES FOR 
PET PARENTS

We believe that all pet parents should be able 
to provide necessary care that enhances the 
lives of their pets. 

THE BOARD 

OF DIRECTORS

McCORD CHRISTENSEN

CEO & CHAIRMAN OF THE BOARD

MARK FIRST

SCOTT HUFF

LEAD INDEPENDENT DIRECTOR

INDEPENDENT DIRECTOR

SHERYL O’LOUGHLIN

KENNETH WALKER

INDEPENDENT DIRECTOR

INDEPENDENT DIRECTOR

ALLAN HALL

KIM LEFKO

INDEPENDENT DIRECTOR

INDEPENDENT DIRECTOR

170533Insert.pdf   1   4/13/24   5:20 AM

170533Insert.pdf   2   4/13/24   5:20 AM

THE SMARTER 
APPROACH TO 
PET HEALTH

UNITED STATES SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-K

x ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

o TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 2023

For the transition period from                to                
Commission File Number: 001-38163

PetIQ, Inc.

(Exact name of registrant as specified in its charter)

Delaware
(State or other jurisdiction of incorporation or organization)

35-2554312
(I.R.S. Employer Identification No.)

230 E. Riverside Drive
Eagle, Idaho
(Address of principal executive offices)

83616
(Zip Code)

208-939-8900

(Registrant’s telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:

Title of Each Class
Class A Common Stock, $0.001 par 
value

Trading Symbol
PETQ

Name of Each Exchange on Which Registered
The NASDAQ Global Select Market

Securities registered pursuant to Section 12(g) of the Act: None.
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes   o   No  x
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes  o   No  x
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 
during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing 
requirements for the past 90 days Yes x   No   o
Indicate  by  check  mark  whether  the  registrant  has  submitted  electronically  Interactive  Data  File  required  to  be  submitted  pursuant  to  Rule  405  of 
Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). 
Yes    x    No   o
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an 
emerging  growth  company.  See  the  definitions  of  “large  accelerated  filer,”  “accelerated  filer,”  “smaller  reporting  company,”  and  “emerging  growth 
company” in Rule 12b-2 of the Exchange Act.
Large Accelerated Filer o
Non-accelerated filer o
Emerging growth company o

Accelerated filer x
Smaller reporting company o

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new 
or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o
Indicate  by  check  mark  whether  the  registrant  has  filed  a  report  on  and  attestation  to  its  management’s  assessment  of  the  effectiveness  of  its  internal 
control  over  financial  reporting  under  Section  404(b)  of  the  Sarbanes-Oxley  Act  (15  U.S.C.  7262(b))  by  the  registered  public  accounting  firm  that 
prepared or issued its audit report. x

If securities are registered pursuant to Section 12(b) of the Act, indicate by check mark whether the financial statements of the registrant included in the 
filing reflect the correction of an error to previously issued financial statements. o

Indicate by check mark whether any of those error corrections are restatements that required a recovery analysis of incentive-based compensation received 
by any of the registrant’s executive officers during the relevant recovery period pursuant to §240.10D-1(b). 
o

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). o Yes    x No

As of June 30, 2023, the last business day of the registrant’s most recently completed second fiscal quarter, the aggregate market value of common equity 
held  by  non-affiliates  of  the  registrant  was  $402.6  million.  Shares  of  Class  A  common  stock  held  by  each  executive  officer,  director  and  by  certain 
persons that own 10 percent or more of the outstanding Class A common stock have been excluded in that such persons may be deemed to be affiliates. 
This determination of affiliate status is not necessarily a conclusive determination for other purposes.

As of February 21, 2024 we had 29,199,778 shares of Class A common stock and 231,540 shares of Class B common stock outstanding.

DOCUMENTS INCORPORATED BY REFERENCE

We intend to file with the Securities and Exchange Commission, not later than 120 days after the close of our fiscal year ended December 31, 2023, a 
definitive proxy statement or an amendment to this report filed under cover of Form 10-K/A containing the information required to be disclosed under 
Part III of Form 10-K.

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PetIQ, Inc.

Table of Contents

Part I.

Business

Item 1.
Item 1A. Risk Factors
Item 1B. Unresolved Staff Comments
Item 1C. Cybersecurity
Item 2.

Properties

Item 3.
Item 4. Mine Safety Disclosures

Legal Proceedings

Part II.

Item 5

Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer 
Purchases of Equity Securities

[Reserved]

Item 6.
Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations
Item 7A. Quantitative and Qualitative Disclosures About Market Risk
Item 8.

Financial Statements and Supplementary Data
Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

Item 9.
Item 9A. Controls and Procedures
Item 9B. Other Information
Item 9C. Disclosure Regarding Foreign Jurisdictions that Prevent Inspections

Part III.

Part IV.

Signatures

Item 10. Directors, Executive Officers and Corporate Governance
Item 11. Executive Compensation
Item 12.

Security Ownership of Certain Beneficial Owners and Management and Related 
Stockholder Matters

Item 13. Certain Relationships and Related Transactions, and Director Independence
Item 14.

Principal Accounting Fees and Services

Item 15. Exhibits and Financial Statement Schedules
Item 16.

Form 10-K Summary

 2

Cautionary Note Regarding Forward-Looking Statements

This Annual Report on Form 10-K (this “Annual Report”) contains forward-looking statements within the meaning of the 
Private  Securities  Litigation  Reform  Act  of  1995.  Forward-looking  statements  involve  risks  and  uncertainties,  such  as 
statements about our plans, objectives, expectations, assumptions or future events. In some cases, you can identify forward-
looking statements by terminology such as “anticipate,” “estimate,” “plan,” “project,” “continuing,” “ongoing,” “expect,” 
“believe,”  “intend,”  “may,”  “will,”  “should,”  “could”  and  similar  expressions.  Examples  of  forward-looking  statements 
include, without limitation:

•
•

•
•

statements regarding our strategies, results of operations or liquidity;
statements  concerning  projections,  predictions,  expectations,  estimates  or  forecasts  as  to  our  business,  financial 
and operational results and future economic performance;
statements of management’s goals and objectives; and
assumptions underlying statements regarding us or our business.

Forward-looking statements involve estimates, assumptions, known and unknown risks, uncertainties and other factors that 
could cause actual results to differ materially from any future results, performances, or achievements expressed or implied 
by the forward-looking statements. Forward-looking statements should not be read as a guarantee of future performance or 
results, and will not necessarily be accurate indications of the times at, or by, which such performance or results will be 
achieved. Forward-looking statements are based on information available at the time those statements are made or 
management’s good faith belief as of that time with respect to future events, are subject to risks and uncertainties that could 
cause actual performance or results to differ materially from those expressed in or suggested by the forward-looking 
statements. Important factors that could cause such differences include, but are not limited to, factors discussed under the 
heading “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in this Annual Report;  
general economic or market conditions, including inflation, and interest rates, ; overall consumer spending in our 
industry;our ability to successfully grow our business through acquisitions and our ability to integrate acquisitions; our 
dependency on a limited number of customers; our ability to implement our growth strategy effectively our ability to 
continue to grow our Services segment; disruptions in our manufacturing, shipping, transportation and distribution chains; 
competition from veterinarians and others in our industry; reputational damage to our brands;  the effectiveness of our 
marketing and trade promotion programs; recalls or withdrawals of our products or product liability claims; to introduce 
new products and improve existing products; our failure to protect our intellectual property; costs associated with 
governmental regulation; our ability to keep and retain key employees; our ability to  sustain profitability; cyber security 
risks including breaches that result in business interruption and data loss; our substantial indebtedness and our ability to 
raise additional capital as needed; and the risks set forth under the “Risk Factors” section of this Annual Report.

Additional risks and uncertainties not currently known to us or that we currently deem to be immaterial also may materially 
adversely affect our business, financial condition or operating results. The forward-looking statements speak only as of the 
date on which they are made, and, except as required by law, we undertake no obligation to update any forward-looking 
statement to reflect events or circumstances after the date on which the statement is made or to reflect the occurrence of 
unanticipated events. In addition, we cannot assess the impact of each factor on our business or the extent to which any 
factor, or combination of factors, may cause actual results to differ materially from those contained in any forward-looking 
statements. Consequently, you should not place undue reliance on forward-looking statements.

Summary of Selected Risk Factors Associated with Our Business

Our business operations are subject to numerous risks and uncertainties, including the risks described in the section titled 
“Risk  Factors”  included  under  Part  I,  Item  1A  of  this  Annual  Report.  The  following  is  only  a  summary  of  the  principal 
risks associated with an investment in our Class A common stock. Material risks that may adversely affect our business, 
financial condition or results of operations included, but are not limited to, the following:

• Unfavorable economic conditions could reduce spending on our products and limit our ability to grow our 

business and negatively affect our results of operations. 

• We may seek to grow our business through acquisitions of or investments in new or complementary businesses 

which necessitate incurring significant debt, facilities, technologies or products, or through strategic alliances, and 
the failure to manage acquisitions, investments or strategic alliances, or the failure to integrate them with our 
existing business, could have a material adverse effect on us.

• We are dependent on a relatively limited number of customers for a significant portion of our net sales.

 3

• We may not be able to successfully implement our growth strategy in our Products segment on a timely basis or at 

all.

• We may not continue to grow our Services business.
• We operate in a highly competitive industry and may lose market share or experience margin erosion if we are 

•

unable to compete effectively as competitors develop new offerings or improve existing offerings.
Resistance from veterinarians to authorize prescriptions, or attempts/efforts on their part to discourage pet owners 
to purchase from retailers and pharmacies could cause our net sales to decrease and could materially adversely 
affect our financial condition and results of operations.

• Our growth and business are dependent on consumer, product, brand or ingredient trends that may change, and 

our historical growth may not be indicative of our future growth.

• We may not be able to manage our manufacturing and supply chain effectively, which may adversely affect our 

•

•

•

•

results of operations.
Shipping and transportation is a critical part of our business and any changes in, or disruptions to, our shipping 
arrangements could adversely affect our business, financial condition, and results of operations.
The growth of our business depends in part on our ability to accurately predict consumer trends, engage 
consumers with effective marketing, successfully develop and introduce new products, improve existing products, 
and expand into new offerings.
Failure or perceived failure to comply with existing or future laws, regulations, contracts, self-regulatory schemes, 
standards, and other obligations related to data privacy and security (including security incidents) could harm our 
business.  Compliance or the actual or perceived failure to comply with such obligations could increase the costs 
of our products and services, limit their use or adoption, and otherwise negatively affect our operating results and 
business.
Pandemics and disease outbreaks and any related economic downturn have in the past and could continue to 
negatively impact our business, financial condition and results of operations.

• We have a substantial amount of debt, which could adversely affect our financial position and our ability to raise 

•

•

additional capital and prevent us from fulfilling our obligations.
If our cash from operations is not sufficient to meet our current or future operating needs, expenditures and debt 
service obligations, our business, financial condition and results of operations may be materially adversely 
affected. 
The trading price of our Class A common stock is highly volatile and the market price of our shares of Class A 
common stock may decline in spite of our operating performance. 

• We are subject to extensive and ongoing governmental regulation and we may incur material costs in order to 

comply with existing or future laws and regulations, and our failure to comply may result in enforcement, recalls 
and other adverse actions or significant penalties. 

• Our principal asset is our interest in HoldCo, (defined below), and, accordingly, we depend on distributions from 
HoldCo to pay our taxes and expenses. HoldCo’s ability to make such distributions may be subject to various 
limitations and restrictions.

PART I
Unless the context requires otherwise, references in this Annual Report to "PetIQ, Inc.," "PetIQ," the "Company," "we," 
"our" or "us" refer collectively to PetIQ, Inc. and its consolidated subsidiaries, including PetIQ Holdings, LLC, a 
Delaware limited liability company, which we refer to as “HoldCo.”  PetIQ, Inc. is the sole managing member of HoldCo, 
which is the sole member of PetIQ, LLC (“Opco”) and, through HoldCo, operate and control all of the business and 
affairs of Opco.

PetIQ, Inc. and HoldCo are holding companies with no other operations, cash flows, material assets or liabilities other 
than the equity interests in Opco.

 4

Item 1 - Business 

Business Overview

PetIQ is a leading pet medication, product and wellness company delivering a smarter way for pet parents to help pets live 
their best lives through convenient access to affordable health and wellness products and veterinary services. We have two 
reporting segments: (i) Products; and (ii) Services.  PetIQ believes that pets are an important part of the family and deserve 
the best products and care we can provide.

Our Products segment consists of our product manufacturing and distribution business through which we manufacture and 
distribute  pet  medication  and  health  and  wellness  products  to  major  U.S.  retail  and  e-commerce  channels  through  more 
than 60,000 points of distribution. We focus our offerings on innovative, proprietary value-branded products, and leading 
third-party  branded  products  for  dogs  and  cats,  including  pet  Rx  medications,  OTC  medications  and  wellness  products.  
Our Products segment is further supported by our world-class medications manufacturing facility in Omaha, Nebraska and 
health and wellness manufacturing facility in Springville, Utah.

Our  Services  segment  consists  of  veterinary  services,  and  related  product  sales,  provided  by  the  Company  directly  to 
consumers.  Our  national  veterinarian  service  platform  operates  at  over  2,600  community  clinic  locations  and  wellness 
centers hosted at retailers across 39 states providing cost effective and convenient veterinary wellness services. We offer 
diagnostic tests, vaccinations, prescription medications, microchipping, grooming and hygiene and wellness checks.

Our Industry

Attractive  Pet  Industry  Trends.  By  year-end  2023,  approximately  50%  of  total  U.S.  households  owned  a  dog  or  cat. 
Packaged Facts estimates that by 2026 approximately 55% of United States households will own a pet:

▪

▪

▪

▪

Pet Humanization: In the United States, according to The Human Animal Bond Research Institute (HABRI) 
and Zoetis data for 2021, 95% of pet owners consider their pet a part of their family, and 98% reported that 
they  have  personally  experienced  health  benefits  from  having  a  pet  in  their  lives.  With  pets  increasingly 
viewed  as  companions,  friends  and  family  members,  pet  owners  behave  like  “pet  parents”  with  a  strong 
inclination for spending disposable income to meet all of their pets’ needs during all economic cycles. Pets 
have become a household and individual spending priority. In a Packaged Facts survey conducted in 2022, 
68%  of  consumers  reported  that  they  have  been  cutting  back  on  household  expenses  due  to  price  inflation, 
economic uncertainty, or other factors, however only 14% to 15% reported cutting back in pet care categories.

Increasing  Consumer  Focus  on  Pet  Health  and  Wellness:  Consumers  are  exhibiting  greater  interest  in 
improved  health  for  their  pets  and,  as  a  result,  are  increasing  their  spending  on  veterinary  care  as  well  as 
purchases  of  the  most  effective  veterinarian-grade  pet  products  and  supplies.  In  2022,  in  the  wake  of 
COVID-19,  Packaged  Facts  survey  data  showed  that  58%  of  dog  owners  and  54%  of  cat  owners  strongly 
agree that they "look for products to improve my pet's’ health and wellness." 

Increasing Focus on Affordable Products and Services: According to Packaged Facts, 32% of dog/cat owners 
who consider their pets part of the family are concerned about the affordability of routine health care for their 
pets and 42% are concerned about the affordability of emergency care for their pets. In a 2021 survey, 68% of 
pet owners agreed that they were seeking lower prices, special offers, and sales on pet products. Pet owners of 
all demographic and income levels aspire to purchase leading veterinarian-grade treatments.

Increasing  Market  Size  and  Consumer  Spending:  Pet  spending  in  the  United  States  has  steadily  increased 
every year since 1994, with Americans spending approximately $122.8 billion on pet products and services 
for  their  pets  in  2021,  up  from  $81.8  billion  in  2016,  representing  a  Compound  Annual  Growth  Rate 
("CAGR)"  of  8.5%.  Packaged  Facts  projects  the  total  U.S.  pet  products  and  services  market  to  grow  at  a 
CAGR of 7.3% from 2021 to 2026.

Strong Growth in Pet Products. According to Packaged Facts, the $134.5 billion U.S. consumers spent on pet products and 
services in 2022 more than doubled 2010 spending of $53.7 billion. Veterinary channel sales of pet medications grew from 
an estimated $6.7 billion in 2018 to $8.6 billion in 2022, and overall retail and veterinary channel sales of pet medications 
and supplements are estimated to have grown from $10.1 billion in 2018 to $14.3 billion in 2022, according to Packaged 

 5

  
Facts,  with  pet  supplement  sales  growing  from  $1.1  billion  in  2018  to  $2.3  billion  in  2022  in  keeping  with  increasing 
consumer attention to pet health and wellness.

Growth of Pet Medication Purchases from Retail and E-commerce Channels. U.S. retail sales of pet medications reached 
$12.1 billion in 2022, inclusive of sales through veterinarians, brick-and-mortar stores and online retailers. Packaged Facts 
projects that pet medication sales will grow to $13.8 billion by 2026. The COVID-19 pandemic accelerated the migration 
of  pet  owner  purchases  of  veterinary-grade  pet  products  from  retail  and  e-commerce  channels  including  both  brick-and-
mortar and online offerings and away from purchases directly from veterinarians. We believe this migration will continue 
in the future as more consumers take advantage of the convenience of both local brick-and-mortar and online retail options.

Our Business Strategy

There  are  significant  opportunities  to  grow  our  brand  awareness,  increase  our  net  sales  and  profitability  and  deliver 
shareholder value by executing on the following initiatives:

Grow Consumer Awareness of and Engagement with Our Brands/Products in the Retail & E-commerce Channels. We 
are an established category leader in the pet health and wellness and medication market. We maintain strong relationships 
with the veterinary channel and distributors. Our brands have strong penetration of major retail and e-commerce channels 
and high awareness among pet parents. We believe we will increase our share of the overall pet Rx and OTC medication 
and health and wellness product markets through our broad network that includes leading U.S. retailers and e-commerce 
partners. We continue to prioritize building broader consumer awareness, converting more pet owners to use products we 
manufacture  or  distribute  and  providing  excellent  value.  In  addition,  our  retail  and  e-commerce  partners  continue  to  see 
that our proprietary manufactured products bring significant value to their pet health and wellness category sales and profit. 
We build and maintain awareness among pet owners that our proprietary manufactured products offer the same quality and 
active ingredients at a significant savings versus national veterinary brands. 

Increase Volume of Products with Existing Retailer & E-commerce Partners. A majority of leading U.S. retailers and e-
commerce partners purchase and resell our core product offerings. We believe our net sales and profitability will continue 
to grow as we expand the number of products we have available for sale through these channels. We invest in research and 
development  to  support  our  own  proprietary  manufactured  products  that  we  expect  to  help  us  expand  SKU  placement 
within existing accounts and new accounts. Additionally, we believe we are positioned to gain additional item placement 
and distribution in retail partners where we are also operating our veterinarian clinics. 

Provide Veterinarian Services in Conjunction with our Retail Partners. Through our Services segment, we participate in 
the veterinary services industry, which grew from $28.5 billion in 2018 to $36.8 billion in 2022, according to Packaged 
Facts.  This  growth  equally  reflects  increased  consumer  focus  on  pet  health  and  wellness.  We  provide  a  comprehensive 
suite of services at over 2,600 community clinic locations and wellness centers hosted at retailers across 39 states. We offer 
diagnostic tests, vaccinations, prescription medications, microchipping, grooming and hygiene and wellness checks.

Our Products

Through our Products segment, we are a manufacturer and distributor of pet medication and health and wellness products 
to major U.S. retail and e-commerce channels. We focus our offerings on innovative, proprietary value-branded products, 
and leading third-party branded products for dogs and cats, including pet Rx medications, OTC medications, and wellness 
products. We offer and supply these products to customers primarily in the United States.

Rx Medications

The Rx pet medications we sell include flea and tick control, heartworm preventatives, arthritis, thyroid, diabetes and pain 
treatments, antibiotics and other specialty medications, all of which require a prescription from a veterinarian. 

We  sell  over  350  stock  keeping  units  ("SKUs")  of  the  most  popular  pet  Rx  medications  to  retailers  and  e-commerce 
partners, in multiple formats, that previously had been available primarily through the veterinarian channel. Our retail and 
e-commerce partners then sell these pet Rx medications to pet owners who have a prescription. We source these pet Rx 
medications directly from manufacturers or through licensed distributors. Several of the top-selling Rx pet medications that 
we distribute include Nexgard®, Heartgard® Plus and Vetmedin®.

 6

OTC Medications

The pet OTC medications we sell are primarily within the flea and tick control, dog dewormers, along with behavior 
management categories and do not require a prescription from a veterinarian. These products are available in multiple 
forms that consumers choose between, such as spot on (topical) treatments, chewables, oral tablets and collars. We develop 
and manufacture our own propriety value-branded products and distribute well-known leading third-party branded OTC 
medications.

We  sell  over  320  SKUs  of  the  leading  OTC-branded  and  value-branded  medications  within  the  animal  health  OTC 
category  to  U.S.  retail  and  e-commerce  channels.  Most  of  our  manufactured  OTC  medication  volume  is  represented  by 
PetArmor®,  Capstar®,  Nextstar®,  Sentry®  and  Sergeants®  brands  and  we  have  manufacturing  capabilities  to  produce 
multiple product forms within flea and tick control.

Health and Wellness Products
Our  health  and  wellness  products  include  dog  and  cat  treats,  oral  health  solutions,  stain  and  odor  treatments  and  pet 
nutritional supplements. We manufacture and distribute more than 400 SKUs of proprietary wellness products for dogs and 
cats, mainly under our PetArmor®, Rocco & Roxie®, VetIQ®, Minties® and Sentry® brands. 

Our Services

Our  Services  segment  consists  of  veterinary  services,  and  related  product  sales,  provided  by  the  Company  directly  to 
consumers.  We  operate  our  national  veterinarian  service  platform  through  community  clinics,  or  pop-up  locations,  and 
wellness centers, or permanent locations that provide cost effective and convenient veterinary wellness services, including 
diagnostic  tests,  vaccinations,  prescription  medications,  microchipping,  grooming  and  hygiene  and  wellness  checks.  In 
2023,  we  operated  over  2,600  community  clinic  locations  and  wellness  centers  hosted  at  retailers  across  39  states.  In 
addition, in 2023, we collaborated with Walmart, an existing partner, on a new, pilot wellness center to offer a variety of 
pet services, including veterinary care, grooming and hygiene care.

Seasonality

Products

While many of our products are sold consistently throughout the year, we experience seasonality in the form of increased 
demand for our flea and tick products in the spring and summer. Additionally, we may experience fluctuations in net sales 
related to the inventory management strategies of our retail customers.

Services

Similarly,  the  practice  of  veterinary  medicine  is  subject  to  seasonal  fluctuation.  In  particular,  demand  for  veterinary 
services is significantly higher during the warmer months as pets and pet parents tend to be more active and outdoors and 
there are more fleas, ticks, and mosquitos during these months and products and services sold to prevent or treat illness or 
diseases related to these insects.

Product Innovation

We  sell  a  broad  portfolio  of  pet  medications  and  health  and  wellness  products  to  our  retail  and  e-commerce  customers, 
including an array of products that we develop, manufacture and distribute. To continue to grow our OTC medications and 
other  health  and  wellness  product  offerings,  we  invest  in  research  and  development  on  an  ongoing  basis.  We  use  a 
combination of in-house specialists, third-party consultants and animal health research and development experts to expand 
our proprietary value-branded portfolio and develop next-generation versions of our existing pet products and secure patent 
protection for these innovations where doing so will allow us to maintain a competitive advantage in the market.

In  addition,  we  have  harnessed  our  position  to  emerge  as  an  attractive  partner  for  outside  research  and  development 
researchers and entrepreneurs developing and manufacturing new products and technologies in the strategic pet health and 
wellness  field.  We  believe  these  scientists  and  entrepreneurs  seek  out  our  partnership  on  innovative  products  given  our 
experience in proprietary value-branded manufacturing and relationships with key retail and e-commerce channel contacts. 
Our process of assessing partnerships with any outside research and development opportunity includes performing our own 
internal research and development review, testing and quality control procedures.

 7

Product Sales Channels

Traditional  industry  sales  channels  for  pet  Rx  medications,  OTC  medications,  and  other  health  and  wellness  products 
include sales through the veterinarian, retail and e-commerce channels. In recent years the retail and e-commerce channels 
have become intertwined with brick and mortar retailers expanding their online presence and online retailers opening brick 
and mortar stores. 

Historically, non-prescription pet Rx and flea and tick medications have been sold through veterinarian offices and, to a 
lesser extent, e-commerce. We have focused on making these products, as well as our proprietary value-branded products, 
available directly to consumers through retail and e-commerce partners, which offer consumers convenient access to these 
products  at  lower  prices.  Our  sales  channels  are  primarily  concentrated  in  five  sub-channels  of  retail:  (i)  food,  drug  and 
mass market sales (e.g., Kroger, Target and Walmart); (ii) club stores (e.g., BJ’s Wholesale Club, Costco Wholesale and 
Sam's  Club);  (iii)  pet  specialty  stores  (e.g.,  Petco,  PetSmart  and  independent  pet  stores);  (iv)  e-commerce  (e.g., 
Amazon.com  and  Chewy.com);  and  (v)  independent  pharmacies  and  pharmacy  distributors.  We  believe  we  are  a  key 
participant in the sales growth of pet medication products to the retail channel, with the additional benefit of having access 
to the veterinary channel through solid relationships with established distributors. 

Customers

Products

Approximately  99%  of  our  2023  and  2022  net  sales  were  generated  from  customers  located  in  the  United  States  and 
Canada.  Our  Products  segment  customers  are  primarily  national  store  chains,  e-commerce,  and  national  pet  superstore 
chains, such as Amazon, Chewy.com, Costco, Kroger, Petco, PetSmart, Sam's Club, Target, The Tractor Supply Company, 
and Walmart. We supply each of these customers on a national basis. Our largest retail customers in 2023 were Chewy.com 
and  Amazon,  which  represented  28%  and  15%,  respectively,  of  our  net  sales.  Our  largest  retail  customers  in  2022  were 
Chewy.com and Walmart, which represented 25% and 10%, respectively, of our net sales. 

Services

Our Services segment customers are consumers purchasing veterinary and related services and products directly from us 
through one of our community clinics or wellness centers.

Supply Chain

Proprietary Value-Branded Products

None of our suppliers for our proprietary value-branded products are individually significant. We believe there is ample 
available  capacity,  including  of  active  pharmaceutical  ingredients,  for  our  value-branded  products,  including  at  contract 
manufacturing organizations around the world. Our proprietary value-branded products are currently manufactured by us at 
our  facilities  in  Omaha,  Nebraska  and  Springville,  Utah  and  through  a  network  of  manufacturing  facilities  owned  and 
operated  by  contract  manufacturing  partners  across  the  United  States  and  in  Europe.  We  expect  that  the  combined 
capacities  of  our  facilities  and  those  of  our  contract  manufacturing  partners  will  meet  our  forecasted  needs  for  our 
proprietary value-branded products for the foreseeable future.

Distributed Products

We purchase branded and other products that we distribute, but do not manufacture, from a variety of sources in the United 
States and Europe, including certain manufacturers and licensed distributors. We believe that having strong relationships 
with our suppliers will ensure the availability of an adequate volume of products ordered by our retail customers and will 
enable us to provide more and better product information.

Fulfillment, Warehousing and Shipping

To  accomplish  efficient  fulfillment  for  pet  Rx  medication  products  across  the  United  States  into  retail,  we  utilize  our 
established medication distribution channels with our distribution partner, Anda, Inc. We have a multi-year contract with 
Anda, Inc., which automatically renews for successive two year terms.

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For most products, our in-house fulfillment and distribution operations manage the entire supply chain, beginning with the 
placement of the order, continuing through order processing and then fulfilling and shipping to the customer. All customer 
orders  are  processed  by  our  customer  service  team.  We  store  product  inventory  and  fill  most  customer  orders  from  our 
distribution centers in Daytona Beach, Florida, Omaha, Nebraska and Springville, Utah. We also use third-party warehouse 
providers to fulfill a small portion of our orders. We ship our products using common carriers.

Product Quality and Safety

We believe that product safety and quality are critical. We have developed, implemented and enforce a robust regulatory 
compliance, product safety and quality program. We have established critical control points throughout the entire supply 
chain from ingredient sourcing to finished goods to ensure compliance with our quality program.

The food safety program at our Utah plant, where our pet treats are made, is certified at Safe Quality Food (“SQF”) Level 
II (Food Safety) under Global Food Safety Initiative Benchmarks. To achieve this qualification level, our Utah facility has 
been  built  to  comply  with  particular  food  safety  specifications  and  allows  for  correct  airflow  to  prevent  cross-
contamination, among other things. This qualification level also requires us to have certain standard operating procedures 
in  place  written  to  SQF  code  specifications,  hold  regular  training  seminars  for  manufacturing  employees  and  maintain 
reporting documentation evidencing compliance with such standard operating procedures.

In addition, our food safety and quality program includes strict guidelines for incoming ingredients, batching, processing, 
storing,  handling,  packaging  and  finished  goods.  As  part  of  our  focus  on  food  safety  and  quality,  we  have  implemented 
batch and lot traceability controls across our manufacturing network, including at our manufacturing facilities, where such 
controls  have  been  implemented  into  our  enterprise  resource  planning  system.  These  controls  allow  us  to  track  and  tie 
discreet, inbound raw material components through the manufacturing process to the ultimate finished product, allowing us 
to maintain and control all finished product lot details and quickly access process manufacturing details.

At  the  Florida  facility  where  our  Rx  and  some  OTC  medications  are  held  for  distribution,  we  maintain  a  Veterinary 
Prescription  Drug  Wholesale  Distributor  license  with  the  State  of  Florida  Department  of  Business  and  Professional 
Regulation, which is the same government entity that regulates distribution facilities for human medications. In connection 
with  our  maintenance  of  this  license,  the  State  of  Florida  conducts  random  inspections  of  our  facility.  To  pass  these 
inspections,  we  must  demonstrate  safety  compliance  at  the  highest  standard,  including  maintaining  correct  plant 
temperatures and environmental controls.

As described above, we use contract manufacturers to produce certain of our proprietary value-branded products. To ensure 
product quality, consistency and safety standards, we actively monitor each contract manufacturer’s operations through the 
standard operating procedures and facility audits.

At our Omaha location U.S. Environmental Protection Agency ("EPA") and U.S. Food and Drug Administration ("FDA") 
regulated products are produced, packaged, and distributed from our nearby distribution center. Products include dog and 
cat flea and tick spot-on, shampoo, collars, toothpaste and hairball paste. We have a robust quality management program 
that includes quality processes for incoming inspection, manufacturing and packaging inspections, supplier quality, change 
control, deviations, and corrective and preventative actions. We manage customer interaction through our call centers and 
social media to ensure that products maintain the highest quality. All call data is tracked, trended and reviewed for signals 
that may indicate product quality issues. The Omaha site is inspected several times annually by external auditors and we 
perform annual internal audits and mock recalls. We have received high marks and consistently maintain compliance with 
current good manufacturing practices and retain certifications as required. 

All of our contract manufacturing facilities are required to have written quality control standard operating procedures. We 
require  our  contract  manufacturing  facilities  to  maintain  third-party  certifications  and  pass  our  own  quality  system  and 
safety audits, and for FDA-regulated products, to comply with the Good Manufacturing Practices of the FDA. Third-party 
certifications provide an independent and external assessment that a product and/or process complies with applicable safety 
regulations  and  standards.  In  addition,  our  quality  control  team  conducts  reviews  of  all  aspects  of  our  supply  chain  to 
ensure  that  ingredients,  finished  goods  and  manufacturing  processes  meet  our  strict  safety  and  quality  requirements  and 
that all of our ingredients are rigorously tested prior to being used in our products.

We  maintain  a  customer  service  line  and  have  trained  representatives  to  assist  customers.  Any  call  reporting  an  adverse 
event relating to our products is addressed by our third-party vendor, SafetyCall, through its own on-site veterinarians. On 

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a quarterly basis, we submit filings in accordance with the EPA specifications reporting any adverse event associated with 
our flea and tick products.

Marketing and Advertising

Our  marketing  strategy  largely  focuses  on  building  awareness  and  educating  pet  owners  about  our  various  brands  and 
products. To accomplish this goal, we use a combination of television, digital marketing (e.g. search, display ads, email), 
social  media  marketing  and  in-store  displays  and  promotions.  Our  marketing  message  highlights  the  quality  and  cost-
savings our products offer customers such as our proprietary, value-branded flea and tick products that contain the same 
active ingredients as leading brands at lower prices. 

Competition

Products

The  pet  medication,  snack,  food  and  health  and  wellness  industry  is  highly  competitive.  We  compete  on  the  basis  of 
product quality, product availability, palatability, loyalty and trust, product variety and ingredients, product packaging and 
design, shelf space, reputation and brand, price point and promotional efforts. We compete directly and indirectly with both 
manufacturers and distributors of pet medication and health and wellness products and online distributors, as well as with 
veterinarians. We face competition from companies that distribute various pet medications to traditional retailers and pet 
health  and  wellness  products  companies  such  as  Elanco  (formerly  Bayer  AG),  Hartz  (Unicharm  Corp.),  Mars,  Inc. 
(“Mars”),  Manna  Pro,  Nestlé  S.A.,  Spectrum  Holdings,  Promika  LLC,  Tevra  Brands,  and  The  J.M.  Smucker  Company, 
most  of  which  are  larger  than  we  are  and  have  greater  financial  resources.  Similarly,  we  face  intense  competition  from 
manufacturers  who  sell  pet  medications  and  pet  health  and  wellness  products  to  e-commerce  and  other  retailers  and  to 
veterinarians, who compete directly with our retailers to offer consumers pet flea and tick and other pet health and wellness 
products.

Our  retail  customers  compete  with  veterinarians  for  the  sale  of  pet  Rx  and  OTC  pet  medications  and  other  health  and 
wellness  products.  Many  pet  owners  may  prefer  the  convenience  of  purchasing  their  pet  medications  or  other  health 
products during a veterinarian visit. In order to effectively compete with veterinarians, we and retail partners must continue 
to price competitively and to educate pet owners about the product availability, service and savings offered by purchasing 
pet medications and other health products in their retail stores or from their websites.

Services

Within our Services segment, we compete directly with veterinarians. Our primary competitors for our veterinary clinics in 
most  markets  are  individual  practitioners  or  small,  regional  multi-clinic  practices.  In  addition,  some  national  companies 
such as Banfield Pet Hospitals, VCA Animal Hospitals, or Petco are developing or have developed networks of veterinary 
clinics or hospitals in markets in which we currently operate.

Our Trademarks and Other Intellectual Property

We  believe  that  our  intellectual  property  is  valuable  and  has  contributed  to  the  success  of  our  business.  Our  primary 
trademarks include “PetIQ,” “PetArmor,” “VIP Petcare,” “VetIQ PetCare,” “VetIQ,” “Capstar,” “Advecta,” “SENTRY,” 
“Sergeants,” “PurLuv,” “Rocco & Roxie,” and “Minties” all of which are registered with the U.S. Patent and Trademark 
Office. We also have numerous other trademark registrations and pending applications, in the U.S., Canada, China, Europe, 
and other countries, for product names that are central to our branding. Our trademarks are assets that reinforce our brand, 
our  sub-brands  and  consumers  perception  of  our  products.  The  current  registrations  of  these  trademarks  in  the  U.S.  and 
foreign  countries  are  effective  for  varying  periods  of  time  and  may  be  renewed  periodically,  provided  that  we,  as  the 
registered  owner,  or  our  licensees  where  applicable,  comply  with  all  applicable  renewal  requirements  including,  where 
necessary,  the  continued  use  of  the  trademarks  in  connection  with  the  goods  or  services  identified  in  the  applicable 
registrations.  In  addition  to  trademark  protection,  we  own  numerous  URL  designations,  including  www.petarmor.com, 
www.vetiqpetcare.com,  www.vippetcare.com,  www.petvet.vippetcare.com,  www.vetiq.com,  www.advecta.com, 
www.sentrypetcare.com, www.sergeants.com, www.delightibles.com and www.mintiestreats.com, which are important to 
the  successful  implementation  of  our  marketing  and  advertising  strategy.  We  also  own  patents  and  have  pending  patent 
applications  for  products,  formulas,  ingredient  combinations  and  packaging  that  we  consider  important  to  our  business. 
Including various methods of use, interomone, pheromone compositions and spot-on pesticide compositions. We rely on 
and  carefully  protect  unpatented  proprietary  expertise,  recipes  and  formulations,  continuing  innovation  and  other  trade 

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secrets to develop and maintain our competitive position. The contents of our websites are not intended to be incorporated 
by  reference  into  this  Annual  Report  on  Form  10-K  or  in  any  other  report  or  document  we  file  with  the  Securities  and 
Exchange Commission ("SEC"), and any references to our websites are intended to be inactive textual references only.

Government Regulation

Along  with  our  contract  manufacturers,  ingredient  and  packaging  suppliers  and  third-party  shipping  providers,  we  are 
subject  to  a  broad  range  of  laws  and  regulations,  both  in  the  U.S.  and  elsewhere,  intended  to  protect  public  health  and 
safety,  natural  resources  and  the  environment.  Our  products  and  operations  in  the  U.S.  are  subject  to  regulation  by  the 
FDA, the EPA, the Florida Department of Health and the U.S. Department of Agriculture ("USDA") and by various other 
federal,  state,  local  and  foreign  authorities  regarding  the  registration,  manufacturing,  processing,  packaging,  storage, 
distribution, advertising, labeling and export of our products, including drug and food safety standards.

All Rx animal drugs are required to be approved by the FDA through either a New Animal Drug Application or, in the case 
of generic Rx animal drugs, an Abbreviated New Animal Drug Application (“ANADA”). Two of our proprietary value-
branded  products,  TruProfen  and  Heart  Shield  Plus,  have  been  approved  by  the  FDA  under  ANADAs  submitted  to  the 
FDA  by  third  parties.  We  have  agreements  with  these  third  parties  that  hold  approved  ANADAs  to  private  label  or 
proprietary value-branded products under such ANADAs. However, the third parties that hold the ANADAs are ultimately 
responsible for compliance with regulatory obligations associated with these products.

In  addition,  our  foreign  subsidiaries  are  subject  to  the  laws  of  the  United  Kingdom,  the  Republic  of  Ireland  and  the 
European Union, as well as provincial and local regulations.

Under various statutes and regulations, these agencies and authorities, among other things, (i) prescribe the requirements 
for  registration  and  establish  the  standards  for  quality  and  safety,  (ii)  regulate  our  marketing,  advertising  and  sales  to 
consumers and (iii) control the importing and exporting of our products. Some of these agencies, in certain circumstances, 
must  not  only  approve  our  products,  but  also  review  the  manufacturing  processes  and  facilities  used  to  produce  these 
products before they can be marketed in the United States and elsewhere. In particular, certain of our pet products require 
EPA or FDA approval prior to marketing. To market such a regulated pet product, the regulatory agency must approve a 
new  product,  supported  by  data  from  animal  safety  and  effectiveness  studies  that  adequately  demonstrate  the  safety  and 
efficacy of that product in the target animal for the intended indication; or, in the case of generic versions of previously 
approved reference-listed pet products, the regulatory agency, supported by data to demonstrate, among other things, that 
the proposed generic product has the same active ingredients in the same concentration as the reference-listed product and 
is  bioequivalent  to  the  reference  listed  product.  After  approval,  manufacturers  are  required  to  collect  reports  of  adverse 
events and submit them on a regular basis to either the EPA or FDA. Some of the approved products we distribute are held 
by third parties with whom we contract to distribute those products under our own label.

We are subject to labor and employment laws, safety and health regulations and other laws, including those promulgated by 
the EPA and the National Labor Relations Board. Our operations, and those of our contract manufacturers, ingredient and 
packaging suppliers and third-party shipping providers, are subject to various laws and regulations relating to worker health 
and safety matters as well as environmental and natural resource protection, including the availability and use of pesticides, 
emissions and discharges to the environment, and the treatment, handling, storage and disposal of materials and wastes. We 
monitor  changes  in  these  laws  and  believe  that  we  are  in  material  compliance  with  applicable  laws  and  regulations.  No 
assurance can be given, however, that material costs and liabilities will not arise in the future, such as due to a change in 
the law or the discovery of currently unknown conditions.

Certain states have laws, rules and regulations which require that veterinary medical practices be either wholly-owned or 
majority-owned by licensed veterinarians and that corporations which are not wholly-owned or majority-owned by licensed 
veterinarians refrain from providing, or holding themselves out as providers of, veterinary medical care. In these states and 
provinces,  we  provide  management  and  other  administrative  services  to  veterinary  practices  rather  than  owning  such 
practices or providing such care. In some cases, in addition to providing management and administrative services we may 
lease  the  veterinary  facility  and  equipment  to  the  veterinary  practice.  Although  we  have  structured  our  operations  to 
comply with our understanding of the veterinary medicine laws of each state and province in which we operate, interpretive 
legal precedent and regulatory guidance varies by jurisdiction and is often sparse and not fully developed.

In addition, all of the states in which we operate impose various registration permit and/or licensing requirements. To fulfill 
these requirements, we have registered each of our facilities with appropriate governmental agencies and, where required, 

 11

have appointed a licensed veterinarian to act on behalf of each facility. All veterinarians practicing in our animal wellness 
centers are required to maintain valid state licenses to practice.

Human Capital

We  employed  approximately  1,933  people  as  of  December  31,  2023,  of  which  1,890  are  employed  within  the  United 
States. Our workforce is comprised of approximately 58% full time and 42% part time employees. Of our total employees, 
approximately  1,330  of  our  employees  worked  in  our  Services  division.  In  addition,  we  regularly  contract  with 
veterinarians to provide veterinary services in our mobile community clinics and wellness centers. During the year ending 
December 31, 2023, we engaged approximately 1,444 veterinarians that were independent contractors.

The  animal  health  industry  is  highly  competitive  and  PetIQ  is  a  fast  growing  company.  PetIQ’s  benefit  offerings  are 
designed to meet the evolving needs of a diverse workforce. Attraction and retention of key talent is a focal point for the 
Company.  To  support  these  objectives,  our  human  resources  programs  are  designed  to  reward  and  support  employees 
through competitive pay and benefits; support and facilitate internal talent mobility; and evolve and invest in technology, 
tools, and resources to enable employees at work. Some examples of key programs and initiatives that are focused to attract 
and retain our workforce include:

•

•

•
•

•
•

Four core values that serve as the foundation for our business: Customer Focused, Adaptive and Agile, Humble and 
Hungry, and Results Oriented. 
An annual review process to focus on employee skills and career growth and strengthen supervisor-employee 
relationships.
Quarterly town hall meetings to invite dialogue among employees and leaders.
Free mental and behavioral health resources, including on-demand access to an employee assistance program for 
employees and their dependents.
Encouraging and supporting renewal of all professional licenses and professional memberships.
Total rewards to all employees to include competitive pay, various output related bonus plans in both the Services and 
Product segments, a 401(k) plan with a four percent Company match, paid time off, parental leave, health, vision and 
dental insurance, and other ancillary benefits. 

Our Corporate Information

Our  principal  executive  offices  are  located  at  230  E.  Riverside  Drive,  Eagle,  Idaho  83616.  Our  telephone  number  is 
208-939-8900.  The  address  of  our  corporate  website  is  www.petiq.com,  and  our  investor  relations  website  is  located  at 
http://ir.petiq.com. The contents of our website are not intended to be incorporated by reference into this Annual Report or 
in any other report or document we file with the SEC, and any references to our websites are intended to be inactive textual 
references only.

Available Information

Our annual reports on Form 10-K, annual proxy statements and related proxy cards are made available on our website at 
the  same  time  they  are  mailed  to  stockholders.  Our  quarterly  reports  on  Form  10-Q,  periodic  reports  on  Form  8-K  and 
amendments to those reports that we file or furnish pursuant to Section 13(a) or 15(d) of the Securities Exchange Act of 
1934,  as  amended  (the  “Exchange  Act”),  are  available  through  our  website,  free  of  charge,  as  soon  as  reasonably 
practicable after they have been electronically filed or furnished to the SEC. Our website also provides access to reports 
filed by our directors, executive officers and certain significant shareholders pursuant to Section 16 of the Exchange Act. In 
addition, General Code of Ethics and charters for the committees of our board of directors are available on our website as 
well as other shareholder communications. The information contained in or that can be accessed through our website does 
not constitute a part of, and is not incorporated by reference into, this Annual Report. The SEC maintains an internet site 
(http://www.sec.gov) that contains reports, proxy information statements and other information related to issuers that file 
electronically with the SEC.

Item 1A – Risk Factors

You should carefully consider the risks described below in addition to the other information set forth in this Annual Report. 
If any of the risks, events, and uncertainties described in the risk factors listed below actually occurs, our business, results 
of operations, cash flows, and financial condition may be materially and adversely affected. The risk factors listed below 
are not exhaustive. Additional risks not currently known to us or that we presently deem immaterial may emerge or become 

 12

material at any time and may negatively impact our business, reputation, financial condition, results of operations or the 
trading price of our common stock. 

Risks Related to our Business and Industry

Unfavorable economic conditions and the consumer behavior trends they drive could reduce spending on our products 
and services and limit our ability to grow our business and negatively affect our results of operations.

Our  results  of  operations  may  be  affected  by  unfavorable  changes  in  the  domestic  and  global  economy  on  us  or  our 
customers  and  potential  customers.  The  keeping  of  pets  and  the  purchase  of  pet-related  products  and  services  may 
constitute  discretionary  spending  for  some  consumers  and  any  material  decline  in  the  amount  of  consumer  discretionary 
spending  may  reduce  overall  levels  of  pet  ownership  or  spending  on  pets.  Unfavorable  economic  conditions,  including 
conditions resulting from an economic recession in the United States or other major markets, financial and credit market 
fluctuations,  high  levels  of  inflation  and/or  interest  rates,  international  trade  relations,  political  turmoil,  natural 
catastrophes,  outbreaks  of  contagious  diseases,  lower  corporate  earnings,  reduction  in  business  confidence  and  activity, 
global  geopolitical  conflicts,  and  terrorist  attacks,  could  cause  a  decrease  in  consumer  sentiment,  adversely  impact  our 
retail  customers  and  suppliers  and  our  community  clinics  and  wellness  centers,  and  negatively  affect  the  growth  of  our 
business and our results of operations. Our competitors, many of which are larger and have greater financial resources than 
we do, may respond to challenging market conditions by lowering prices in an attempt to attract our customers. We cannot 
predict  the  timing,  strength,  or  duration  of  any  economic  slowdown,  instability,  or  recovery,  generally  or  how  any  such 
event may impact our business.

We may seek to grow our business through acquisitions of or investments in new or complementary businesses, 
facilities, technologies or products, or through strategic alliances, and the failure to manage acquisitions, investments 
or strategic alliances, or the failure to integrate them with our existing business, could have a material adverse effect on 
us.

From time to time we have considered and anticipate that in the future we may consider opportunities to acquire or make 
investments in new or complementary businesses, facilities, technologies or products, or enter into strategic alliances, that 
may enhance our capabilities, expand our manufacturing network, complement our current products or expand the breadth 
of our markets. Potential and completed acquisitions and investments and other strategic alliances involve numerous risks, 
including: 

•
•
•
•
•
•
•
•

problems integrating the purchased business, facilities, technologies, products or brands;
issues maintaining uniform standards, procedures, controls and policies;
unanticipated costs;
diversion of management’s attention from our existing business;
adverse effects on existing business relationships with suppliers, contract manufacturers, and retail customers;
risks associated with entering new markets in which we have limited or no experience;
potential loss of key employees of acquired businesses; and
increased legal and accounting expenses.

We do not know if we will be able to identify acquisitions or strategic relationships we deem suitable, whether we will be 
able to successfully complete any such transactions on favorable terms or at all or whether we will be able to successfully 
integrate any acquired business, facilities, technologies or products into our business or retain any key personnel, suppliers 
or customers. Our ability to successfully grow through strategic transactions depends upon our ability to identify, negotiate, 
complete  and  integrate  suitable  target  businesses,  facilities,  technologies  and  products  and  to  obtain  any  necessary 
financing.  These  efforts  could  be  expensive  and  time-consuming  and  may  disrupt  our  ongoing  business  and  prevent 
management from focusing on our operations. If we are unable to integrate any acquired businesses, facilities, technologies 
and products effectively, our business, results of operations and financial condition could be materially adversely affected. 

Completed acquisitions may result in additional goodwill and/or an increase in other intangible assets on our balance sheet. 
We are required annually, or as facts and circumstances exist, to test goodwill and other intangible assets to determine if 
impairment has occurred. If the testing performed indicates that impairment has occurred, we are required to record a non-
cash  impairment  charge  for  the  difference  between  the  carrying  value  of  the  goodwill  or  other  intangible  assets  and  the 
implied fair value of the goodwill or the fair value of other intangible assets in the period the determination is made. Should 
the value of goodwill or other intangible assets become impaired, there could be a material adverse effect on our financial 
condition and results of operations.

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We are dependent on a relatively limited number of customers for a significant portion of our net sales.

Our largest retail customers in 2023 were Chewy.com and Amazon, which accounted for 28% and 15% respectively, of our 
net  sales.  Our  largest  retail  customers  in  2022  were  Chewy.com  and  Walmart,  which  accounted  for  25%  and  10%, 
respectively, of our net sales. No other retail customer has accounted for 10% or more of our net sales during these two 
years. If we were to lose any of our key retail customers, or if any of our key retail customers reduce the amount of their 
orders, consolidate, reduce their store footprint, experience financial or operational difficulties or generate less traffic, our 
business, financial condition and results of operations may be materially adversely affected. 

In addition, we generally do not enter into long-term contracts with our retail customers. As a result, we rely on consumers’ 
continuing demand for our products and our position in the market for all purchase orders. Our customers are sophisticated 
and  have  the  ability  to  replace  our  proprietary  value  brands  with  various  other  supply  options  if  we  do  not  compete 
aggressively  for  their  business.  If  our  retail  customers  change  their  pricing,  margin  expectations  or  business  terms 
(including  through  the  imposition  of  warehouse  and  other  fees),  change  their  business  strategies  as  a  result  of  industry 
consolidation  or  otherwise,  reduce  the  number  of  brands  or  product  lines  they  carry,  decrease  their  advertising  or 
promotional efforts for, or the amount of shelf space they allocate to, our products or allocate greater shelf space to other 
products, our net sales could decrease and our business, financial condition and results of operations would be materially 
adversely affected. 

We may not be able to successfully implement our growth strategy in our Products segment on a timely basis or at all. 

Our  future  success  depends,  in  large  part,  on  our  ability  to  implement  our  growth  strategy,  including  developing  and 
introducing new products, expanding into new markets, attracting new consumers to our brand and sub-brands, improving 
placement of our products in the stores of our retail customers, and expanding our distribution and online sales through our 
retail partners. Our ability to implement this growth strategy depends, among other things, on our ability to: 

•
•
•

develop new proprietary value-branded products and product line extensions that appeal to consumers;
continue to effectively compete in our industry;
increase our brand and sub-brand recognition by effectively implementing our marketing strategy and advertising 
initiatives;

• maintain and, to the extent necessary, improve our high standards for product quality, safety and integrity;
•
•
•

expand and maintain brand and sub-brand loyalty; 
secure shelf space in the stores of our retail customers; and
enter into distribution and other strategic arrangements with traditional retailers and other potential distributors of 
our products.

We  may  not  be  able  to  successfully  implement  our  growth  strategy  and  may  need  to  change  our  strategy  in  order  to 
maintain  our  growth.  If  we  fail  to  implement  our  growth  strategy  or  if  we  invest  resources  in  a  growth  strategy  that 
ultimately proves unsuccessful, our business, financial condition and results of operations would be materially adversely 
affected. 

We may not continue to grow our Services business.

As of December 31, 2023, we had over 2,600 community clinics and 133 wellness centers. Growth in our Services business 
will require opening new clinics, both wellness centers and mobile clinics, and operating those on a profitable basis. Our 
ability to open new clinics is dependent upon a number of factors, many of which are beyond our control, including our 
ability to: 

•

•
•
•
•
•

hire,  train,  and  retain  the  skilled  veterinarians  and  skilled  employees  necessary  to  staff  the  clinics  and  wellness 
centers;
identify locations and retail partners that can support our wellness centers;
compete for sites and secure wellness center space in the stores of our retail partners;
reach acceptable lease or host arrangement terms;
obtain, in a timely manner and for an acceptable cost, required licenses, permits, and regulatory approvals;
increase profitability of our mobile clinics and wellness centers;

 14

•

•

respond effectively to any changes in local, state, and federal law and regulations that adversely affect our ability 
to open new wellness centers or clinics; and
control construction and other launch costs to open the wellness centers and clinics.

There is no guarantee that we will continue to open wellness centers or community clinics and, if we do so, that we will be 
profitable.  Specifically,  during  the  third  quarter  of  2023,  we  implemented  a  Services  segment  optimization  (the 
"optimization") to improve the functioning of the Services segment and profitability. The optimization included assessing 
the operational and financial performance of the Company's wellness centers since re-opening after the pandemic as well as 
the  assessment  of  the  veterinary  labor  market  in  each  geographic  market.  The  Company  also  evaluated  its  ability  to 
potentially  convert  these  locations  to  a  more  hygiene-focused  offering  and  determined  they  would  be  unable  to  convert 
these locations in the future based on the aforementioned assessment and the available square footage within the respective 
wellness  centers.  As  a  result  of  the  optimization,  the  Company  closed  149  wellness  centers  during  the  year  ended 
December 31, 2023. Restructuring and related charges attributable to the optimization were $13.6 million recorded on the 
consolidated  statements  of  operations  for  the  twelve  months  ended  December  31,  2023,  approximately  $11.0  million  of 
depreciation and amortization as well as $0.9 million inventory valuation adjustments. Our ability to improve profitability 
and  achieve  the  anticipated  cost  savings  from  the  optimization,  as  well  as  our  ability  to  reinvest  those  cost  savings  into 
other areas of our business, is subject to many estimates and assumptions, some of which are beyond our control. If our 
estimates  and  assumptions  are  incorrect  or  if  other  unforeseen  events  occur,  we  may  not  achieve  the  benefits  of  the 
optimization and our business and results of operations could be adversely affected.

We may experience difficulties hiring skilled veterinarians due to shortages that could disrupt our business. 

From time to time we may experience shortages of skilled veterinarians in markets in which we operate mobile clinics and 
wellness centers, which may require us to enhance wages and benefits to recruit and retain enough qualified veterinarians 
to adequately staff mobile clinics and wellness centers. If we are unable to recruit and retain qualified veterinarians, or to 
control our labor costs, our business, financial conditions and results of operations may be materially adversely affected.

We operate in a highly competitive industry and may lose market share or experience margin erosion if we are unable to 
compete effectively.

The  pet  medication,  snack,  food  and  health  and  wellness  industry  is  highly  competitive.  We  compete  on  the  basis  of 
product quality, product availability, palatability, loyalty and trust, product variety and ingredients, product packaging and 
design, shelf space, reputation and brand, price point and promotional efforts. We compete directly and indirectly with both 
manufacturers and distributors of pet medication and health and wellness products and online distributors, as well as with 
veterinarians. We face competition from companies that distribute various pet medications to traditional retailers and pet 
health  and  wellness  products  companies  such  as  Elanco  (formerly  Bayer  AG),  Hartz  (Unicharm  Corp.),  Mars,  Inc. 
(“Mars”),  Manna  Pro,  Nestlé  S.A.,  Spectrum  Holdings,  Promika  LLC,  Tevra  Brands,  and  The  J.M.  Smucker  Company, 
most  of  which  are  larger  than  we  are  and  have  greater  financial  resources.  Similarly,  we  face  intense  competition  from 
manufacturers  who  sell  pet  medications  and  pet  health  and  wellness  products  to  e-commerce  and  other  retailers  and  to 
veterinarians, who compete directly with our retailers to offer consumers pet flea and tick and other pet health and wellness 
products.

Our  retail  customers  compete  with  veterinarians  for  the  sale  of  pet  Rx  and  OTC  pet  medications  and  other  health  and 
wellness  products.  Many  pet  owners  may  prefer  the  convenience  of  purchasing  their  pet  medications  or  other  health 
products during a veterinarian visit. In order to effectively compete with veterinarians, we and retail partners must continue 
to price competitively and to educate pet owners about the product availability, service and savings offered by purchasing 
pet medications and other health products in their retail stores or from their websites.

Within our Services segment, we compete directly with veterinarians. Our primary competitors for our veterinary clinics in 
most  markets  are  individual  practitioners  or  small,  regional  multi-clinic  practices.  In  addition,  some  national  companies 
such as Banfield Pet Hospitals, VCA Animal Hospitals, or Petco are developing or have developed networks of veterinary 
clinics or hospitals in markets in which we currently operate.

These competitors may be able to identify and adapt to changes in consumer preferences more quickly than us due to their 
resources and scale. They may also be more successful in marketing and selling their products, or services, better able to 
increase prices to reflect cost pressures and better able to increase their promotional activity, which may impact us and the 
entire pet health and wellness industry. If these or other competitive pressures cause our products to lose market share or 

 15

experience  margin  erosion,  our  business,  financial  condition  and  results  of  operations  would  be  materially  adversely 
affected. 

Resistance  from  veterinarians  to  authorize  prescriptions,  or  attempts/efforts  on  their  part  to  discourage  pet  owners  to 
purchase from retailers and pharmacies could cause our net sales to decrease and could materially adversely affect our 
financial condition and results of operations. 

Since we began our operations, some veterinarians have resisted providing, or simply refuse to provide, pet owners with a 
copy  of  their  pet’s  prescription  or  authorizing  the  prescription  to  an  outside  pharmacy,  thereby  effectively  preventing 
outside  pharmacies  from  filling  such  prescriptions  under  state  law.  We  have  also  been  informed  by  customers  and 
consumers  that  veterinarians  on  certain  occasions  have  tried  to  discourage  pet  owners  from  purchasing  from  the  retail 
channel.  If  the  number  of  veterinarians  who  refuse  to  authorize  prescriptions  should  increase,  or  if  veterinarians  are 
successful in discouraging pet owners from purchasing from outside retailers and pharmacies, our net sales could decrease 
and our financial condition and results of operations would be materially adversely affected. 

Any  damage  to  our  reputation  or  our  brand  or  sub-brands  may  materially  adversely  affect  our  business,  financial 
condition and results of operations. 

Maintaining, developing and expanding our reputation with consumers, our retail customers and our suppliers is critical to 
our  success.  Our  brand  and  sub-brands  may  suffer  if  our  marketing  plans  or  product  initiatives  are  not  successful.  The 
importance of our brand and sub-brands may decrease if competitors offer more products with formulations similar to the 
products  that  we  manufacture.  Further,  our  brand  and  sub-brands  may  be  negatively  impacted  due  to  real  or  perceived 
quality issues or if consumers perceive us as being untruthful in our marketing and advertising, even if such perceptions are 
not  accurate.  Product  contamination,  the  failure  to  maintain  high  standards  for  product  quality,  safety  and  integrity, 
including  raw  materials  and  ingredients  obtained  from  suppliers,  or  allegations  of  product  quality  issues,  mislabeling  or 
contamination,  even  if  untrue  or  caused  by  our  contract  manufacturing  partners  or  raw  material  suppliers,  may  reduce 
demand for our products or cause production and delivery disruptions. We maintain guidelines and procedures to ensure 
the quality, safety and integrity of our products. However, we may be unable to detect or prevent product and/or ingredient 
quality issues, mislabeling or contamination, particularly in instances of fraud or attempts to cover up or obscure deviations 
from our guidelines and procedures. If any of our products become unfit for consumption, cause injury or are mislabeled, 
we may have to engage in a product recall and/or be subject to liability. Damage to our reputation or our brand or sub-
brands or loss of consumer confidence in our products for any of these or other reasons could result in decreased demand 
for our products and our business, financial condition and results of operations may be materially adversely affected. 

Our growth and business are dependent on trends that may change, and our historical growth may not be indicative of 
our future growth. 

The growth of our business depends primarily on the continued shift from consumers purchasing pet health and wellness 
products from veterinarians to purchasing such products through traditional retail channels, growth of the pet health and 
wellness products market and popularity of pet ownership, transitions from traditional veterinarians to mobile clinics and 
wellness centers, as well as on general economic conditions. These trends may not continue or may change. In the event of 
a  decline  in  consumers  purchasing  pet  health  and  wellness  products  through  traditional  retail  channels,  a  change  in  pet 
health and wellness trends or a decrease in the overall number of pets, or during challenging economic times, we may be 
unable to persuade our retail customers and consumers to purchase our products, and our business, financial condition and 
results of operations would be materially adversely affected and our growth rate may slow or stop.

In  addition,  our  historical  growth  has  placed  and,  if  continued,  may  continue  to  place  significant  demands  on  our 
management and our operational and financial resources. Our organizational structure may become more complex as we 
add  additional  staff,  and  we  would  likely  require  more  resources  to  grow  and  continue  to  improve  our  operational, 
management and financial controls. If we are not able to manage our growth effectively, our business, financial condition 
and results of operations would be materially adversely affected.  

Our business depends, in part, on the sufficiency and effectiveness of our marketing and trade promotion programs and 
incentives. 

Due to the competitive nature of our industry, we must effectively and efficiently promote and market our products and 
services through television, internet and print advertisements as well as through trade promotions and incentives to sustain 
and improve our competitive position in our market. Marketing investments may be costly. In addition, we may, from time 

 16

to  time,  change  our  marketing  strategies  and  spending,  including  the  timing  or  nature  of  our  trade  promotions  and 
incentives.  We  may  also  change  our  marketing  strategies  and  spending  in  response  to  actions  by  our  customers, 
competitors and other companies that manufacture and/or distribute pet health and wellness products or provide health and 
wellness services. The sufficiency and effectiveness of our marketing and trade promotions and incentives are important to 
our ability to retain and improve our market share and margins. If our marketing and trade promotions and incentives are 
not  successful  or  if  we  fail  to  implement  sufficient  and  effective  marketing  and  trade  promotions  and  incentives  or 
adequately respond to changes in industry marketing strategies, our business, financial condition and results of operations 
would be adversely affected. 

To the extent our retail customers purchase products in excess of consumer consumption in any period, our net sales in 
a subsequent period may be adversely affected as our retail customers seek to reduce their inventory levels. 

From  time  to  time,  our  retail  customers  may  purchase  more  products  than  they  expect  to  sell  to  consumers  during  a 
particular time period. Our retail customers may grow their inventory in anticipation of, or during, our promotional events, 
which  typically  provide  for  reduced  prices  during  a  specified  time  or  other  incentives.  Our  retail  customers  may  also 
increase inventory in anticipation of a price increase for our products, or otherwise over-order our products as a result of 
overestimating demand for our products. If a retail customer increases its inventory during a particular reporting period as a 
result of a promotional event, anticipated price increase or otherwise, then our net sales during the subsequent reporting 
period may be adversely impacted as our retail customers seek to reduce their inventory to customary levels. This effect 
may be particularly pronounced when the promotional event, price increase or other event occurs near the end or beginning 
of a reporting period or when there are changes in the timing of a promotional event, price increase or similar event, as 
compared to the prior year. To the extent our retail customers seek to reduce their usual or customary inventory levels or 
change  their  practices  regarding  purchases  in  excess  of  consumer  consumption,  our  net  sales  and  results  of  operations 
would be materially adversely affected in that or subsequent periods. 

We may not be able to manage our manufacturing and supply chain effectively, which may adversely affect our results 
of operations. 

We must accurately forecast demand for all of our products in order to ensure that we have enough products available to 
meet the needs of our retail customers. Our forecasts are based on multiple assumptions that may cause our estimates to be 
inaccurate and affect our ability to obtain adequate manufacturing capacity (whether our own manufacturing capacity or 
contract  manufacturing  capacity)  in  order  to  meet  the  demand  for  our  proprietary  value-branded  products,  which  could 
prevent  us  from  meeting  increased  retail  customer  or  consumer  demand  and  harm  our  brand,  our  sub-brands  and  our 
business. If we do not accurately align our manufacturing capabilities with demand, our business, financial condition and 
results of operations may be materially adversely affected. 

If for any reason we were to change any one of our contract manufacturers, we could face difficulties that might adversely 
affect our ability to maintain an adequate supply of our proprietary value-branded products, and we would incur costs and 
expend resources in the course of making the change. Moreover, we might not be able to obtain terms as favorable as those 
received from our current contract manufacturers, which in turn would increase our costs. 

In addition, we must continuously monitor our inventory and product mix against forecasted demand. If we underestimate 
demand, we risk having inadequate supplies. We also face the risk of having too much inventory on hand that may reach its 
expiration  date  and  become  unsalable,  and  we  may  be  forced  to  rely  on  markdowns  or  promotional  sales  to  dispose  of 
excess  or  slow-moving  inventory.  If  we  are  unable  to  manage  our  supply  chain  effectively,  our  operating  costs  could 
increase and our profit margins could decrease. 

We rely on third parties to provide us with materials and services, and are subject to increased labor and material costs 
and potential disruptions in supply.

The  materials  used  to  manufacture  our  products  may  be  subject  to  availability  constraints  and  price  volatility  caused  by 
changes in demand, weather conditions, supply conditions, government regulations, economic climate, disease outbreaks 
and  other  factors.  In  addition,  labor  costs  may  be  subject  to  volatility  caused  by  the  supply  of  labor,  governmental 
regulations, economic climate and other factors. Increases in the demand for, availability or the price of, materials used to 
manufacture  our  products  and  increases  in  labor  costs  could  increase  the  costs  to  manufacture  our  products,  result  in 
product delivery delays or shortages, and impact our ability to launch new products on a timely basis or at all. We may not 
be able to pass all or a material portion of any higher material or labor costs on to our customers, which could materially 
adversely affect our operating results and financial condition.

 17

Certain third-party suppliers are the sole or exclusive source of certain materials and services necessary for production of 
our products. We may be unable to meet demand for certain of our products if any of our third-party suppliers cease or 
interrupt operations, fail to renew contracts with us or otherwise fail to meet their obligations to us.

Shipping  is  a  critical  part  of  our  business  and  any  changes  in,  or  disruptions  to,  our  shipping  arrangements  could 
adversely affect our business, financial condition, and results of operations. 

We  currently  rely  on  third-party  national  and  regional  logistics  providers  to  deliver  products  to  our  manufacturing  and 
distribution  warehouses  from  our  third-party  suppliers  and  contract  manufacturers  and  to  deliver  products  from  our 
manufacturing and distribution warehouses to our retail customers. If we are not able to negotiate acceptable pricing and 
other terms with these providers, or if these providers experience performance problems or other difficulties in processing 
our orders or delivering our products, it could negatively impact our results of operations and our customers’ experience. 
For example, changes to the terms of our shipping arrangements may adversely impact our margins and profitability. In 
addition,  our  ability  to  receive  inbound  inventory  efficiently  and  ship  merchandise  to  our  retail  customers  may  be 
negatively affected by factors beyond our and these providers’ control, including inclement weather, fire, flood, power loss, 
earthquakes, acts of war or terrorism or other events specifically impacting our or other shipping partners, such as labor 
disputes, financial difficulties, system failures and other disruptions to the operations of the shipping companies on which 
we rely. We are also subject to risks of damage or loss during delivery by our shipping vendors. If any of the foregoing 
occurs, our business, financial condition and results of operations may be materially adversely affected.

The growth of our business depends in part on our ability to accurately predict consumer trends, successfully introduce 
new products and improve existing products, and expand into new offerings.

Our growth depends, in part, on our ability to successfully introduce new products, including our manufactured products, 
and improve and reposition our existing products to meet the requirements of our retail partners and those of pet parents. 
This, in turn, depends on our ability to predict and respond to evolving consumer trends, demands and preferences. The 
success  of  our  innovation  and  product  development  efforts  is  affected  by  the  technical  capability  of  our  product 
development  staff  and  third-party  consultants  in  developing  and  testing  new  products,  including  complying  with 
governmental regulations, our attractiveness as a partner for outside research and development scientists and entrepreneurs 
and the success of our management and sales team in introducing and marketing new products. 

We  may  be  unable  to  determine  with  accuracy  when  or  whether  any  of  our  products  now  under  development  will  be 
approved or launched, and we may be unable to develop or otherwise acquire product candidates or products. Additionally, 
we cannot predict whether any such products, once launched, will be commercially successful. Furthermore, the timing and 
cost of our R&D initiatives may increase as a result of additional government regulation or otherwise, making it more time-
consuming and/or costly to research, test and develop new products. If we are unable to successfully develop or otherwise 
acquire new products, our financial condition and results of operations may be materially adversely affected.

We are subject to stringent and evolving U.S. and foreign laws, regulations, and rules, contractual obligations, industry 
standards, policies and other obligations related to data privacy and security. Our actual or perceived failure to comply 
with  such  obligations  could  lead  to  regulatory  investigations  or  actions;  litigation  (including  class  claims)  and  mass 
arbitration demands; fines and penalties; disruptions of our business operations; reputational harm; loss of revenue or 
profits; and other adverse business consequences.

In  the  ordinary  course  of  business,  we  collect,  receive,  store,  process,  generate,  use,  transfer,  disclose,  make  accessible, 
protect,  secure,  dispose  of,  transmit,  and  share  (collectively,  process)  personal  data  and  other  sensitive  information, 
including proprietary and confidential business data, trade secrets, intellectual property, business plans, transactions, and 
financial information (collectively, sensitive data).

Our  data  processing  activities  subject  us  to  numerous  data  privacy  and  security  obligations,  such  as  various  laws, 
regulations, guidance, industry standards, external and internal privacy and security policies, contractual requirements, and 
other obligations relating to data privacy and security. 

In the United States, federal, state, and local governments have enacted numerous data privacy and security laws, including 
data breach notification laws, personal data privacy laws, consumer protection laws (e.g., Section 5 of the Federal Trade 
Commission Act), and other similar laws (e.g., wiretapping laws). In the past few years, numerous U.S. states—including 
California,  Virginia,  Colorado,  Connecticut,  and  Utah—have  enacted  comprehensive  privacy  laws  that  impose  certain 
obligations on covered businesses, including providing specific disclosures in privacy notices and affording residents with 

 18

certain rights concerning their personal data. These state laws allow for statutory fines for noncompliance. For example, the 
California  Consumer  Privacy  Act  of  2018,  as  amended  by  the  California  Privacy  Rights  Act  of  2020  (“CPRA”) 
(collectively, “CCPA”), applies to personal data of consumers, business representatives, and employees who are California 
residents, and requires businesses to provide specific disclosures in privacy notices and honor requests of such individuals 
to exercise certain privacy rights. The CCPA provides for fines of up to $7,500 per intentional violation and allows private 
litigants  affected  by  certain  data  breaches  to  recover  significant  statutory  damages.  Similar  laws  are  being  considered  in 
several other states, as well as at the federal and local levels, and we expect more states to pass similar laws in the future. 
These developments may further complicate compliance efforts and increase legal risk and compliance costs for us and the 
third parties upon whom we rely.

Outside the United States, an increasing number of laws, regulations, and industry standards may govern data privacy and 
security. For example, the European Union’s General Data Protection Regulation (“EU GDPR”) and the United Kingdom’s 
GDPR (“UK GDPR”) impose strict requirements for processing personal data. For example, under the EU GDPR and the 
UK GDPR, companies may face temporary or definitive bans on data processing and other corrective actions; fines of up to 
20 million Euros under the EU GDPR, 17.5 million pounds sterling under the UK GDPR or, in each case, 4% of annual 
global revenue, whichever is greater; or private litigation related to processing of personal data brought by classes of data 
subjects or consumer protection organizations authorized at law to represent their interests. In addition, we may be unable 
to  transfer  personal  data  from  Europe  and  other  jurisdictions  to  the  United  States  or  other  countries  due  to  foreign  data 
localization requirements or limitations on cross-border data flows.

Our  employees  and  personnel  may  use  generative  artificial  intelligence  (“AI”)  technologies  to  perform  portions  of  their 
work, and the disclosure and use of personal data in generative AI technologies is subject to various privacy laws and other 
privacy obligations. Governments have passed and are likely to pass additional laws regulating generative AI. Our use of 
this technology could result in additional compliance costs, regulatory investigations and actions, and lawsuits.

In  addition  to  data  privacy  and  security  laws,  we  are  bound  by  other  contractual  obligations  related  to  data  privacy  and 
security,  and  our  efforts  to  comply  with  such  obligations  may  not  be  successful.  We  also  publish  privacy  policies, 
marketing materials, and other statements regarding data privacy and security and if these policies, materials, or statements 
are  found  to  be  deficient,  lacking  in  transparency,  deceptive,  unfair,  or  misrepresentative  of  our  practices,  we  may  be 
subject to investigation, enforcement actions by regulators, or other adverse consequences. 

Obligations  related  to  data  privacy  and  security  (and  consumers’  data  privacy  expectations)  are  quickly  changing, 
becoming  increasingly  stringent,  and  creating  uncertainty.  Additionally,  these  obligations  may  be  subject  to  differing 
applications and interpretations, which may be inconsistent or conflict among jurisdictions. Preparing for and complying 
with these obligations requires us to devote significant resources and may necessitate changes to our services, information 
technologies, systems, and practices and to those of any third parties that process personal data on our behalf.

We  may  at  times  fail  (or  be  perceived  to  have  failed)  in  our  efforts  to  comply  with  our  data  privacy  and  security 
obligations. Moreover, despite our efforts, our personnel or third parties on whom we rely may fail to comply with such 
obligations, which could negatively impact our business operations. If we or the third parties on which we rely fail, or are 
perceived  to  have  failed,  to  address  or  comply  with  applicable  data  privacy  and  security  obligations,  we  could  face 
significant  consequences,  including  but  not  limited  to:  government  enforcement  actions  (e.g.,  investigations,  fines, 
penalties,  audits,  inspections,  and  similar);  litigation  (including  class-action  claims)  and  mass  arbitration  demands; 
additional  reporting  requirements  and/or  oversight;  bans  on  processing  personal  data;  and  orders  to  destroy  or  not  use 
personal data. 

If  our  information  technology  systems  or  those  of  third  parties  upon  which  we  rely,  or  our  data  are  or  were 
compromised, we could experience adverse consequences resulting from such compromise, including but not limited to 
regulatory investigations or actions; litigation; fines and penalties; disruptions of our business operations; reputational 
harm; loss of revenue or profits; and other adverse consequences.

In the ordinary course of our business, we and the third parties upon which we rely process sensitive data, and, as a result, 
we and the third parties upon which we rely face a variety of evolving threats that could cause security incidents. Cyber-
attacks, malicious internet-based activity, online and offline fraud, and other similar activities threaten the confidentiality, 
integrity,  and  availability  of  our  sensitive  data  and  information  technology  systems,  and  those  of  the  third  parties  upon 
which we rely. Such threats are prevalent and continue to rise, are increasingly difficult to detect, and come from a variety 

 19

 
 
 
of  sources,  including  traditional  computer  “hackers,”  threat  actors,  “hacktivists,”  organized  criminal  threat  actors, 
personnel (such as through theft or misuse), sophisticated nation states, and nation-state-supported actors.  

Some actors now engage and are expected to continue to engage in cyber-attacks, including without limitation nation-state 
actors for geopolitical reasons and in conjunction with military conflicts and defense activities. During times of war and 
other major conflicts, we and the third parties upon which we rely may be vulnerable to a heightened risk of these attacks, 
including  retaliatory  cyber-attacks,  that  could  materially  disrupt  our  systems  and  operations,  supply  chain,  and  ability  to 
produce, sell and distribute our products and services.  

We and the third parties upon which we rely are subject to a variety of evolving threats, including but not limited to social-
engineering  attacks  (including  through  deep  fakes,  which  may  be  increasingly  more  difficult  to  identify  as  fake,  and 
phishing attacks), malicious code (such as viruses and worms), malware (including as a result of advanced persistent threat 
intrusions), denial-of-service attacks, credential stuffing, credential harvesting, personnel misconduct or error, ransomware 
attacks,  supply-chain  attacks,  software  bugs,  server  malfunctions,  software  or  hardware  failures,  loss  of  data  or  other 
information  technology  assets,  adware,  attacks  enhanced  or  facilitated  by  AI,  telecommunications  failures,  earthquakes, 
fires, floods, and other similar threats. 

In  particular,  severe  ransomware  attacks  are  becoming increasingly prevalent and can  lead to significant  interruptions in 
our  operations,  ability  to  provide  our  products  or  services,  loss  of  sensitive  data  and  income,  reputational  harm,  and 
diversion of funds. Extortion payments may alleviate the negative impact of a ransomware attack, but we may be unwilling 
or unable to make such payments due to, for example, applicable laws or regulations prohibiting such payments.  

Remote work has become more common and has increased risks to our information technology systems and data, as more 
of our employees utilize network connections, computers, and devices outside our premises or network, including working 
at home, while in transit and in public locations. Additionally, future or past business transactions (such as acquisitions or 
integrations)  could  expose  us  to  additional  cybersecurity  risks  and  vulnerabilities,  as  our  systems  could  be  negatively 
affected by vulnerabilities present in acquired or integrated entities’ systems and technologies. We may discover security 
issues that were not found during due diligence of such acquired or integrated entities, and it may be difficult to integrate 
companies into our information technology environment and security program.

We rely on our information technology systems to effectively manage our sales and marketing, accounting, financial and 
legal  and  compliance  functions,  engineering  and  product  development  tasks,  research  and  development  data, 
communications, supply chain, order entry and fulfillment and other business processes. We also rely on third parties and 
virtualized  infrastructure  to  operate  and  support  our  information  technology  systems.  Our  ability  to  monitor  these  third 
parties’  information  security  practices  is  limited,  and  these  third  parties  may  not  have  adequate  information  security 
measures  in  place.  If  our  third-party  service  providers  experience  a  security  incident  or  other  interruption,  we  could 
experience adverse consequences. While we may be entitled to damages if our third-party service providers fail to satisfy 
their  privacy  or  security-related  obligations  to  us,  any  award  may  be  insufficient  to  cover  our  damages,  or  we  may  be 
unable to recover such award. In addition, supply-chain attacks have increased in frequency and severity, and we cannot 
guarantee  that  third  parties’  infrastructure  in  our  supply  chain  or  our  third-party  partners’  supply  chains  have  not  been 
compromised.

While we have implemented security measures designed to protect against security incidents, there can be no assurance that 
these  measures  will  be  effective.  We  take  steps  designed  to  detect,  mitigate,  and  remediate  vulnerabilities  in  our 
information systems (such as our hardware and/or software, including that of third parties upon which we rely). We may 
not, however, detect and remediate all such vulnerabilities including on a timely basis. Further, we may experience delays 
in  deploying  remedial  measures  and  patches  designed  to  address  identified  vulnerabilities.  Vulnerabilities  could  be 
exploited and result in a security incident.

Any of the previously identified or similar threats could cause a security incident or other interruption that could result in 
unauthorized,  unlawful,  or  accidental  acquisition,  modification,  destruction,  loss,  alteration,  encryption,  disclosure  of,  or 
access  to  our  sensitive  data  or  our  information  technology  systems,  or  those  of  the  third  parties  upon  whom  we  rely.  A 
security incident or other interruption could disrupt our ability (and that of third parties upon whom we rely) to provide our 
services.

We  may  expend  significant  resources  or  modify  our  business  activities  to  try  to  protect  against  security  incidents. 
Additionally,  certain  data  privacy  and  security  obligations  may  require  us  to  implement  and  maintain  specific  security 

 20

 
measures or industry-standard or reasonable security measures to protect our information technology systems and sensitive 
data.

Applicable  data  privacy  and  security  obligations  may  require  us  to  notify  relevant  stakeholders,  including  affected 
individuals, customers, regulators, and investors, of security incidents. Such disclosures are costly, and the disclosure or the 
failure to comply with such requirements could lead to adverse consequences. 

If we (or a third party upon whom we rely) experience a security incident or are perceived to have experienced a security 
incident, we may experience adverse consequences, such as government enforcement actions (for example, investigations, 
fines,  penalties,  audits,  and  inspections);  additional  reporting  requirements  and/or  oversight;  restrictions  on  processing 
sensitive data (including personal data); litigation (including class claims); indemnification obligations; negative publicity; 
reputational harm; monetary fund diversions; diversion of management attention; interruptions in our operations (including 
availability of data); financial loss; and other similar harms. Security incidents and attendant consequences may prevent or 
cause customers to stop using our services, deter new customers from using our services, and negatively impact our ability 
to grow and operate our business. 

Our contracts may not contain limitations of liability, and even where they do, there can be no assurance that limitations of 
liability  in  our  contracts  are  sufficient  to  protect  us  from  liabilities,  damages,  or  claims  related  to  our  data  privacy  and 
security obligations. We cannot be sure that our insurance coverage will be adequate or sufficient to protect us from or to 
mitigate  liabilities  arising  out  of  our  privacy  and  security  practices,  that  such  coverage  will  continue  to  be  available  on 
commercially reasonable terms or at all, or that such coverage will pay future claims.
In addition to experiencing a security incident, third parties may gather, collect, or infer sensitive data about us from public 
sources, data brokers, or other means that reveals competitively sensitive details about our organization and could be used 
to undermine our competitive advantage or market position. Additionally, sensitive data of the Company or our customers 
could be leaked, disclosed, or revealed as a result of or in connection with our employees’, personnel’s, or vendors’ use of 
generative AI technologies. 

Our success depends on our ability to attract and retain key employees and the succession of senior management. 

Our continued growth and success requires us to hire, retain and develop our leadership team. If we are unable to attract 
and retain talented, highly qualified senior management and other key executives, as well as provide for the succession of 
senior management, our growth and results of operations may be adversely impacted. 

Pandemics or disease outbreaks and any related economic downturn have impacted and in the future may continue to 
negatively impact our business, financial condition and results of operations.

Pandemics or disease outbreaks, such as the COVID-19 pandemic, have impacted and may continue to impact our business 
through adversely affected workforces, economies and financial markets globally, leading to a reduction or inability for our 
customers, partners, suppliers or vendors or other parties with whom we do business to meet their contractual obligations, 
and for a period of time, a reduction in customer spending on our products and services, and such conditions may reoccur 
in  the  future.  For  example,  in  our  Services  segment,  we  closed  or  cancelled  clinics  in  2020  and  2021  in  response  to 
COVID-19 and related public health measures and following initial reopening we experienced an elevated level of clinic 
closures due to labor shortages related to the COVID-19 pandemic.The extent to which pandemics or disease outbreaks in 
the  future  will  impact  our  business,  financial  condition  and  results  of  operations  in  the  future  will  depend  on  future 
developments, which are highly uncertain.

Risks Related to Finance and Accounting

We  have  a  substantial  amount  of  debt,  which  could  adversely  affect  our  financial  position  and  our  ability  to  raise 
additional capital and prevent us from fulfilling our obligations under our obligations.

As  of  December  31,  2023,  we  had  total  outstanding  indebtedness  of  approximately  $451.8  million  consisting  of  $292.5 
million  outstanding  under  a  term  loan  due  2028  (the  "Term  Loan  B"),  $143.8  million  of  outstanding  4.0%  convertible 
senior notes due 2026 (the “Notes”) and $15.6 million in other debt. Additionally, we had an unused credit facility with 
$125.0 million of availability as of December 31, 2023 the ("ABL"). Our substantial indebtedness may:

• make it difficult for us to satisfy our financial obligations, including with respect to our indebtedness;
•

limit our ability to borrow additional funds for working capital, capital expenditures, acquisitions, or other general 
business purposes;

 21

•

•

•
•
•
•
•

require us to use a substantial portion of our cash flow from operations to make debt service payments instead of 
other  purposes,  thereby  reducing  the  amount  of  cash  flow  available  for  future  working  capital,  capital 
expenditures,  acquisitions,  or  other  general  business  purposes,  which  is  exacerbated  given  recent  increases  in 
interest rates;
expose us to the risk of continued increased interest rates as certain of our borrowings, including under our credit 
facilities, are at variable rates of interest;
limit our ability to pay dividends;
limit our flexibility to plan for, or react to, changes in our business and industry;
place us at a competitive disadvantage compared with our less-leveraged competitors;
increase our vulnerability to the impact of adverse economic, competitive, and industry conditions; and
increase our cost of borrowing.

In  addition,  the  credit  agreement  governing  our  credit  facility  contains,  and  the  agreements  governing  our  future 
indebtedness may contain, restrictive covenants that may limit our ability to engage in activities that may be in our long-
term  best  interest.  These  restrictive  covenants  include,  among  others,  limitations  on  our  ability  and  the  ability  of  our 
affiliates,  including  HoldCo,  to  incur  additional  indebtedness  and  liens,  engage  in  sale  leaseback  transactions,  pay 
dividends or make other distributions in respect of, or repurchase or redeem, capital stock, prepay, redeem, or repurchase 
certain  debt,  make  acquisitions,  investments,  loans,  and  advances,  or  sell  or  otherwise  dispose  of  assets.  Our  failure  to 
comply  with  those  covenants  could  result  in  an  event  of  default  which,  if  not  cured  or  waived,  could  result  in  the 
acceleration of substantially all of our debt.

The  terms  of  the  agreements  governing  our  indebtedness  limit,  but  do  not  prohibit,  us  from  incurring  additional 
indebtedness,  and  the  additional  indebtedness  incurred  in  compliance  with  these  restrictions  could  be  substantial.  If  new 
indebtedness is added to our current debt levels, the related risks that we now face could intensify.

Operating our business requires a significant amount of cash, and we may not have sufficient cash flow from our 
business to pay the Notes and any other debt when due, which may seriously harm our business.

Our  ability  to  generate  cash  to  meet  our  operating  needs,  expenditures  and  debt  service  obligations  will  depend  on  our 
future performance and financial condition, which will be affected by financial, business, economic, legislative, regulatory 
and  other  factors,  including  potential  changes  in  costs,  pricing,  the  success  of  product  innovation  and  marketing, 
competitive  pressure  and  consumer  preferences.  If  our  cash  flow  and  capital  resources  are  insufficient  to  fund  our  debt 
service  obligations  and  other  cash  needs,  we  could  face  substantial  liquidity  problems  and  could  be  forced  to  reduce  or 
delay  investments  and  capital  expenditures  or  to  dispose  of  material  assets  or  operations,  seek  additional  debt  or  equity 
capital or restructure or refinance our indebtedness. Our current and future debt agreements, including the Notes, the ABL 
Facility and the Term Loan B restrict our ability to take these actions and we may not be able to affect any such alternative 
measures on commercially reasonable terms or at all. If we cannot make scheduled payments on our debt, holders of our 
indebtedness can terminate their commitments to loan money, can declare all outstanding principal and interest to be due 
and payable, and, to the extent such debt is secured, foreclose against the assets securing their borrowings and we could be 
forced into bankruptcy or liquidation. In addition, any downgrade of our debt ratings by any of the major rating agencies, 
which could result from our financial performance, acquisitions or other factors, would also negatively impact our access to 
additional debt financing (including leasing) or refinancing on favorable terms, or at all. Even if we are successful in taking 
any such alternative actions, such actions may not allow us to meet our scheduled debt service obligations and, as a result, 
our business, financial condition and results of operations may be materially adversely affected.

In addition, holders of the Notes have the right to require us to repurchase all or a portion of the Notes on the occurrence of 
a fundamental change, as defined in the Indenture at a repurchase price equal to 100% of the principal amount of the Notes 
to  be  repurchased,  plus  accrued  and  unpaid  interest,  if  any,  to,  but  excluding,  the  fundamental  change  repurchase  date. 
Further,  if  a  make-whole  fundamental  change  as  defined  in  the  indenture  governing  the  Notes  (the  “Indenture”)  occurs 
prior to the maturity date of the Notes, we will in some cases be required to increase the conversion rate for a holder that 
elects  to  convert  its  Notes  in  connection  with  such  make-whole  fundamental  change.  On  the  conversion  of  the  Notes, 
unless we elect to deliver solely shares of our Class A common stock to settle such conversion (other than paying cash in 
lieu  of  delivering  any  fractional  share),  we  will  be  required  to  make  cash  payments  for  the  Notes  being  converted. 
However, we may not have enough available cash or be able to obtain financing at the time we are required to make such 
repurchases of the Notes surrendered or pay cash with respect to the Notes being converted.

We cannot be certain that additional financing will be available on reasonable terms when needed, or at all.

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We have historically incurred net losses and we may not attain and sustain profitability in future periods. As a result, we 
may  need  additional  financing.  Our  ability  to  obtain  additional  financing,  if  and  when  required,  will  depend  on  investor 
demand, our operating performance, our credit rating, the condition of the capital markets, and other factors. To the extent 
we use available funds or draw on our ABL Facility, we may need to raise additional funds and we cannot assure investors 
that additional  financing  will be available  to  us  on favorable  terms when required, or at all. If we raise additional funds 
through the issuance of equity, equity-linked, or debt securities, those securities may have rights, preferences, or privileges 
senior to the rights of our Class A common stock, and our existing stockholders may experience dilution. In the event that 
we are unable to obtain additional financing on favorable terms, our interest expense and principal repayment requirements 
could increase significantly, which could have a material adverse effect on our business, financial condition and results of 
operations.

We have incurred net losses in the past and may be unable to achieve or sustain profitability in the future. 

As  of  December  31,  2023,  we  had  an  accumulated  deficit  of  $160.6  million.  We  expect  to  continue  to  incur  significant 
product commercialization and regulatory, sales and marketing, clinic opening, and other expenses. In addition, our selling, 
general and administrative expenses increased following prior acquisitions to support the larger combined Company and 
product  portfolio.  The  net  income  (loss)  we  earn  may  fluctuate  significantly  from  quarter  to  quarter.  We  will  need  to 
generate additional net sales or increased gross margin to attain and sustain profitability, and we cannot be sure that we will 
achieve  or  sustain  profitability  for  any  substantial  period  of  time.  Our  failure  to  achieve  or  sustain  profitability  could 
negatively impact the value of our Class A common stock.

The trading price of our Class A common stock is highly volatile and could reduce the market price of our shares of 
Class A common stock in spite of our operating performance. 

The  volatility  in  the  trading  price  of  our  Class  A  common  stock,  as  well  as  general  economic,  market  or  political 
conditions, could reduce the market price of shares of our Class A common stock in spite of our operating performance. In 
addition, our results of operations could be below the expectations of public market analysts and investors due to a number 
of potential factors, including variations in our quarterly results of operations, additions or departures of key management 
personnel,  failure  to  meet  analysts’  earnings  estimates,  publication  of  research  reports  about  our  industry,  litigation  and 
government investigations, changes or proposed changes in laws or regulations or differing interpretations or enforcement 
thereof affecting our business, adverse market reaction to any indebtedness we may incur or securities we may issue in the 
future,  changes  in  market  valuations  of  similar  companies  or  speculation  in  the  press  or  investment  community, 
announcements by our competitors of significant contracts, acquisitions, dispositions, strategic partnerships, joint ventures 
or capital commitments and adverse publicity about our industry in or individual scandals, and in response the market price 
of shares of our Class A common stock could decrease significantly. 

In  the  past  few  years,  stock  markets  have  experienced  extreme  price  and  volume  fluctuations  that  have  affected  and 
continue  to  affect  the  market  prices  of  many  companies,  including  our  own.  Fluctuations  have  often  been  unrelated  or 
disproportionate  to  the  operating  performance  of  these  companies.  Broad  market  and  industry  fluctuations,  as  well  as 
general economic, political, regulatory and market conditions, may continue to negatively impact investor confidence and 
the market price of equity securities, including our Class A common stock. In the past, following periods of volatility in the 
overall  market  and  the  market  price  of  a  company’s  securities,  securities  class  action  litigation  has  often  been  instituted 
against  these  companies.  This  litigation,  if  instituted  against  us,  could  result  in  substantial  costs  and  a  diversion  of  our 
management’s attention and resources. 

Our quarterly operating results may fluctuate significantly and could fall below the expectations of securities analysts 
and investors due to seasonality and other factors, some of which are beyond our control, resulting in a decline in our 
stock price.

Our quarterly operating results may fluctuate significantly because of several factors, including:

the timing of new product and clinic launches;
the timing and extent of customer inventory management decisions;
our ability to procure product in a cost effective manner;
expansion to new customers or product categories;
seasonality of services;

•
•
•
•
•
• macroeconomic conditions, both nationally and locally;
•
•

negative publicity relating to use of pet products outside the veterinary channel; and
taxes.

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Seasonal factors and the timing of holidays cause our revenue to fluctuate from quarter to quarter. Our flea and tick product 
offerings are most significant in the first half of the year, both leading up to and throughout the spring and summer seasons. 
Adverse  weather  conditions  may  also  affect  customer  traffic  to  our  customers  or  our  ability  to  meet  customer  delivery 
requirements.

Risk Related to Legal and Regulatory

If  our  products  or  services  are  alleged  to  cause  injury  or  illness  or  our  products  fail  to  comply  with  governmental 
regulations, we may need to recall our products and/or may experience related claims and reputational damage. 

Our products may be subject to product recalls, including voluntary recalls or withdrawals, if they are alleged to pose a risk 
of injury or illness, or if they are alleged to have been mislabeled, misbranded or adulterated or to otherwise be in violation 
of  governmental  regulations.  We  may  also  voluntarily  recall  or  withdraw  products  in  order  to  protect  our  brand  or 
reputation if we determine that they do not meet our standards, whether for quality, palatability, appearance or otherwise. If 
there is any future product recall or withdrawal, it could result in substantial and unexpected expenditures, destruction of 
product inventory, damage to our reputation and lost sales due to the unavailability of the product for a period of time, and 
our  business,  financial  condition  and  results  of  operations  may  be  materially  adversely  affected.  In  addition,  a  product 
recall  or  withdrawal  may  require  significant  management  attention  and  could  result  in  enforcement  action  by  regulatory 
authorities. 

We also may be subject to product liability claims if the consumption or use of our products is alleged to cause injury or 
illness.  Although  we  carry  product  liability  insurance,  our  insurance  may  not  be  adequate  to  cover  all  liabilities  that  we 
may  incur  in  connection  with  product  liability  claims.  For  example,  punitive  damages  are  generally  not  covered  by 
insurance. If we are subject to substantial product liability claims in the future, we may not be able to continue to maintain 
our existing insurance, obtain comparable insurance at a reasonable cost, if at all, or secure additional coverage. This could 
result in future product liability claims being uninsured. If there is a product liability judgment against us or a settlement 
agreement related to a product liability claim, our business, financial condition and results of operations may be materially 
adversely affected. In addition, even if product liability claims against us are not successful or are not fully pursued, these 
claims  could  be  costly  and  time-consuming  and  may  require  management  to  spend  time  defending  claims  rather  than 
operating our business. 

Additionally,  we  may  be  subject  to  claims  for  veterinary  malpractice  or  negligence  in  the  event  as  a  result  of  services 
provided by our veterinarians. Although we carry appropriate insurance, our insurance may not be adequate to cover all 
liabilities that we may incur in connection with veterinary malpractice or negligence claims. Additionally, any such claims 
may result in reputational damage to our services segment and our business, financial condition and results of operations 
may be materially adversely affected.

Failure  to  protect  our  intellectual  property  could  harm  our  competitive  position  or  require  us  to  incur  significant 
expenses to enforce our rights. 

Our  success  depends  in  part  on  our  ability  to  protect  our  intellectual  property  rights.  Our  trademarks  such  as  “PetIQ,” 
“PetArmor,”  “VIP  Petcare,”  “VetIQ  PetCare,”  “VetIQ,”  “Capstar,”  “Advecta,”  “SENTRY,”  “Sergeants,”  “PurLuv,” 
“Rocco & Roxie,” and “Minties” and others are assets that support our brand, sub-brands and consumers’ perception of 
our  products.  We  rely  on  trademark,  copyright,  trade  secret,  patent  and  other  intellectual  property  laws,  as  well  as 
nondisclosure  and  confidentiality  agreements  and  other  methods,  to  protect  our  trademarks,  trade  names,  proprietary 
information,  technologies  and/or  processes.  Our  non-disclosure  agreements  and  confidentiality  agreements  may  not 
effectively prevent disclosure of our proprietary information, technologies and processes and may not provide an adequate 
remedy  in  the  event  of  unauthorized  disclosure  of  such  information,  which  could  harm  our  competitive  position.  In 
addition, effective patent, copyright, trademark and trade secret protection may be unavailable or limited for some of our 
intellectual property rights and trade secrets in foreign countries. We may need to engage in litigation or similar activities 
to enforce our intellectual property rights, to protect our trade secrets or to determine the validity and scope of proprietary 
rights of others. Any such litigation could require us to expend significant resources and divert the efforts and attention of 
our  management  and  other  personnel  from  our  business  operations.  If  we  fail  to  protect  our  intellectual  property,  our 
business, financial condition and results of operations may be materially adversely affected. 

 24

We may be subject to intellectual property infringement claims or other allegations, which could result in substantial 
damages and diversion of management’s efforts and attention. 

We  have  obligations  to  respect  third-party  intellectual  property.  The  steps  we  take  to  prevent  misappropriation, 
infringement or other violation of the intellectual property of others may not be successful. From time to time, third parties 
have asserted intellectual property infringement claims against us, our suppliers, or our retail customers and may continue 
to do so in the future. Although we believe that our products and manufacturing processes do not infringe in any material 
respect upon proprietary rights of other parties and/or that meritorious defenses would exist with respect to any assertions 
of  infringement  of  other  parties,  we  may  from  time  to  time  be  found  to  infringe  on  the  proprietary  rights.  For  example, 
patent  applications  in  the  United  States  and  some  foreign  countries  are  generally  not  publicly  disclosed  until  the  patent 
application  is  published,  and  we  may  not  be  aware  of  currently  filed  patent  applications  that  relate  to  our  products  or 
processes.  If  patents  later  are  issued  on  these  applications,  we  may  be  found  liable  for  subsequent  infringement.  Such 
claims that our products or processes infringe these rights, regardless of their merit or resolution, could be costly and may 
divert the efforts and attention of our management and technical personnel. In part due to the complex technical issues and 
inherent uncertainties in intellectual property litigation, we cannot predict whether we will prevail in such proceedings. If 
such proceedings result in an adverse outcome, we could, among other things, be required to: 

•
•
•
•
•
•

Pay substantial damages (potentially treble damages in the United States);
cease the manufacture, use or sale of the infringing products;
discontinue the use of the infringing processes;
expend significant resources to develop non-infringing processes;
expend significant resources to litigate matters or to develop non-infringing processes; and
enter  into  licensing  arrangements  with  the  third  party  claiming  infringement,  which  may  not  be  available  on 
commercially reasonable terms, or may not be available at all. 

If any of the foregoing occurs, our ability to compete could be affected and our business, financial condition and results of 
operations may be materially adversely affected. 

Adverse litigation judgments or settlements resulting from legal proceedings relating to our business operations could 
materially adversely affect our business, financial condition and results of operations. 

From time to time, we are subject to allegations, and may be party to legal claims and regulatory proceedings, relating to 
our  business  operations.  Such  allegations,  claims  and  proceedings  may  be  brought  by  third  parties,  including  our 
customers, employees, governmental or regulatory bodies or competitors. Defending against such claims and proceedings, 
regardless of their merits or outcomes, is costly and time consuming and may divert management’s attention and personnel 
resources  from  our  normal  business  operations,  and  the  outcome  of  many  of  these  claims  and  proceedings  cannot  be 
predicted. If any of these claims or proceedings were to be determined adversely to us, a judgment, a fine or a settlement 
involving a payment of a material sum of money were to occur, or injunctive relief were issued against us, our reputation 
could be affected and our business, financial condition and results of operations could be materially adversely affected. 

We are subject to extensive and ongoing governmental regulation and we may incur material costs in order to comply 
with  existing  or  future  laws  and  regulations,  and  our  failure  to  comply  may  result  in  enforcement,  recalls  and  other 
adverse actions or significant penalties. 

We are subject to a broad range of federal, state, local and foreign laws and regulations intended to protect public health 
and safety, natural resources and the environment. See “Business—Government Regulation.” Our operations are subject to 
extensive and ongoing regulation by the FDA, EPA, USDA, the Florida Department of Health and by various other federal, 
state,  local  and  foreign  authorities  regarding  the  manufacturing,  processing,  packaging,  storage,  distribution,  advertising, 
labeling and import and export of our products, including drug and food safety standards. Our operations also are subject to 
regulation regarding the availability and use of pesticides, emissions and discharges to the environment, and the treatment, 
handling,  storage  and  disposal  of  materials  and  wastes.  Many  of  these  laws  and  regulations  are  becoming  increasingly 
stringent and compliance with them is becoming increasingly expensive. Costs of compliance, and the impacts on us of any 
non-compliance, with any such laws and regulations could materially adversely affect our business, financial condition and 
results of operations. 

 25

Later  discovery  of  previously  unknown  problems  with  a  product,  including  adverse  events  of  unanticipated  severity  or 
frequency,  or  with  our  third-party  manufacturers  or  manufacturing  processes,  or  failure  to  comply  with  regulatory 
requirements, may result in, among other things: 

•

•
•

•
•

restrictions  on  the  marketing  or  manufacturing  of  the  product,  withdrawal  of  the  product  from  the  market,  or 
voluntary or mandatory product recalls;
fines, warning letters or holds on target animal studies;
refusal  by  applicable  regulatory  authorities  to  approve  pending  applications  or  supplements  to  approved 
applications, or suspension or revocation of product approvals;
product seizure or detention, or refusal to permit the import or export of products; and
injunctions or the imposition of civil or criminal penalties.

Regulatory policies may change and additional government regulations may be enacted that could prevent, limit or delay 
regulatory  approval  of  any  current  or  future  product  candidates.  We  cannot  predict  the  likelihood,  nature  or  extent  of 
government regulation that may arise from future legislation or administrative action. If we are slow or unable to adapt to 
changes  in  existing  requirements  or  the  adoption  of  new  requirements  or  policies,  or  if  we  are  not  able  to  maintain 
regulatory compliance, we may lose any marketing approval that we may have obtained, which would adversely affect our 
business. 

Our business is also affected by export and import controls and similar laws and regulations, both in the United States and 
elsewhere. Issues such as national security or health and safety, which may slow or otherwise restrict imports or exports, 
may adversely affect our business, financial condition and results of operations. 

Violations  of  or  liability  under  any  of  these  laws  and  regulations  may  result  in  administrative,  civil  or  criminal  fines  or 
penalties against us, revocation or modification of applicable permits, environmental investigations or remedial activities, 
voluntary  or  involuntary  product  recalls,  warning  or  untitled  letters  or  cease  and  desist  orders  against  or  restrictions  on 
operations  that  are  not  in  compliance,  among  other  things.  Liability  may  be  imposed  under  some  laws  and  regulations 
regardless of fault or knowledge and regardless of the legality of the original action. These laws and regulations, or their 
interpretation,  may  change  in  the  future  and  we  may  incur  (directly,  or  indirectly  through  our  contract  manufacturers) 
material costs to comply with current or future laws and regulations or in any required product recalls. 

Certain  states  have  laws,  rules  and  regulations  which  require  that  veterinary  medical  practices  be  owned  by  licensed 
veterinarians  and  that  corporations  which  are  not  owned  by  licensed  veterinarians  refrain  from  providing,  or  holding 
themselves  out  as  providers  of,  veterinary  medical  care.  We  may  experience  difficulty  in  expanding  our  operations  into 
other states or provinces with similar laws, rules and regulations. Although we have structured our operations to comply 
with our understanding of the veterinary medicine laws of each state and province in which we operate, interpretive legal 
precedent and regulatory guidance varies by jurisdiction and is often sparse and not fully developed. A determination that 
we are in violation of applicable restrictions on the practice of veterinary medicine in any jurisdiction in which we operate, 
could have a material adverse effect on us, particularly if we are unable to restructure our operations to comply with the 
requirements of that jurisdiction.

All  of  the  states  in  which  we  operate  impose  various  registration  permit  and/or  licensing  requirements.  To  fulfill  these 
requirements, we have registered each of our facilities with appropriate governmental agencies and, where required, have 
appointed a licensed veterinarian to act on behalf of each facility. All veterinarians practicing in our animal hospitals are 
required to maintain valid state licenses to practice.

Failure  to  comply  with  federal,  state  and  international  laws  and  regulations  relating  to  permit  and/or  licensing 
requirements,  or  the  expansion  of  existing  or  the  enactment  of  new  laws  or  regulation  relating  to  permit  and/or 
licensing requirements, could adversely affect our business and our financial condition.

We  strive  to  comply  with  all  applicable  laws,  regulations  and  other  legal  obligations  relating  to  permit  and/or  licensing 
requirements.  It  is  possible,  however,  that  these  requirements  may  be  interpreted  and  applied  in  a  manner  that  is 
inconsistent from one jurisdiction to another or may conflict with other rules or our practices. We cannot guarantee that our 
practices have complied, comply or will comply fully with all such laws, regulations, requirements and obligations. Any 
failure,  or  perceived  failure,  by  us  to  comply  with  our  filed  permits  and  licenses  with  any  applicable  federal,  state  or 
international related laws, industry standards or codes of conduct, regulatory guidance, orders to which we may be subject 
or  other  legal  obligations  relating  to  privacy  or  consumer  protection  could  adversely  affect  our  reputation,  brand  and 
business, and may result in claims, proceedings or actions against us by governmental entities or others or other liabilities. 

 26

Any such claim, proceeding or action could hurt our reputation, brand and business, force us to incur significant expenses 
in defense of such proceedings, distract our management, increase our costs of doing business, result in a loss of customers 
and suppliers and may result in the imposition of monetary liability. We may also be contractually liable to indemnify and 
hold  harmless  third  parties  from  the  costs  or  consequences  of  non-compliance  with  any  laws,  regulations  or  other  legal 
obligations relating to permit and/or licensing requirements. In addition, various federal, state and foreign legislative and 
regulatory bodies may expand existing laws or regulations, enact new laws or regulations or issue revised rules or guidance 
regarding permit and/or licensing requirements. Any such changes may force us to incur substantial costs or require us to 
change  our  business  practices.  This  could  compromise  our  ability  to  pursue  our  growth  strategy  effectively  and  may 
adversely  affect  our  ability  to  acquire  customers  or  otherwise  harm  our  business,  financial  condition  and  results  of 
operations.

If we fail to comply with governmental regulations applicable to our Services business, various governmental agencies 
may impose fines, institute litigation or preclude us from operating in certain states.

Certain states and provinces have laws, rules and regulations which require that veterinary medical practices be owned by 
licensed  veterinarians  and  that  corporations  which  are  not  owned  by  licensed  veterinarians  refrain  from  providing,  or 
holding themselves out as providers of, veterinary medical care. We may experience difficulty in expanding our operations 
into  other  states  or  provinces  with  similar  laws,  rules  and  regulations.  Although  we  have  structured  our  operations  to 
comply  with  our  understanding  of  the  veterinary  medicine  laws  of  each  state  in  which  we  operate,  interpretive  legal 
precedent and regulatory guidance varies by jurisdiction and is often sparse and not fully developed. A determination that 
we are in violation of applicable restrictions on the practice of veterinary medicine in any jurisdiction in which we operate, 
could have a material adverse effect on us, particularly if we are unable to restructure our operations to comply with the 
requirements of that jurisdiction. All of the states in which we operate impose various registration requirements. To fulfill 
these requirements, we have registered each of our facilities with appropriate governmental agencies and, where required, 
have appointed a licensed veterinarian to act on behalf of each facility. All veterinarians practicing in our animal hospitals 
are required to maintain valid state licenses to practice.

We are subject to environmental, health, and safety laws and regulations that could result in costs to us.

In  connection  with  the  ownership  and  operations  of  our  business,  we  are  subject  to  laws  and  regulations  relating  to  the 
protection  of  the  environment  and  health  and  safety  matters,  including  those  governing  the  management  and  disposal  of 
wastes and the cleanup of contaminated sites. We could incur costs, including fines and other sanctions, cleanup costs, and 
third-party claims, as a result of violations of or liabilities under environmental laws and regulations. Although we are not 
aware of any of our sites at which we currently have material remedial obligations, the imposition of remedial obligations 
as a result of the discovery of contaminants in the future could result in additional costs.

Continuing  political  and  social  attention  to  the  issue  of  climate  change  has  resulted  in  both  existing  and  pending 
international  agreements  and  national,  regional,  or  local  legislation  and  regulatory  measures  to  limit  greenhouse  gas 
emissions,  such  as  cap  and  trade  regimes,  carbon  taxes,  restrictive  permitting,  increased  fuel  efficiency  standards,  and 
incentives  or  mandates  for  renewable  energy.  Such  measures  could  subject  us  and  our  vendors  to  additional  costs  and 
restrictions  and  require  significant  operating  and  capital  expenditures,  including  with  respect  to  waste  and  energy 
reduction,  compliance  costs,  and  workforce  initiatives,  which  could  adversely  impact  our  business,  financial  condition, 
results of operations and cash flows.

Risks Related to our Organizational Structure 

Our  principal  asset  is  our  interest  in  HoldCo,  and,  accordingly,  we  depend  on  distributions  from  HoldCo  to  pay  our 
taxes and expenses. HoldCo’s ability to make such distributions may be subject to various limitations and restrictions. 

We are a holding company and have no material assets other than our ownership of LLC membership interests in HoldCo 
(“LLC Interests”). As such, we have no independent means of generating revenue or cash flow, and our ability to pay our 
taxes and operating expenses or declare and pay dividends in the future, if any, will be dependent upon the financial results 
and cash flows of HoldCo and its subsidiaries and distributions we receive from HoldCo. There can be no assurance that 
our  subsidiaries  will  generate  sufficient  cash  flow  to  distribute  funds  to  us  or  that  applicable  state  law  and  contractual 
restrictions, including negative covenants in our debt instruments, will permit such distributions. 

We anticipate that HoldCo will continue to be treated as a partnership for U.S. federal income tax purposes and, as such, 
generally  will  not  be  subject  to  any  entity-level  U.S.  federal  income  tax.  Instead,  taxable  income  will  be  allocated  to 

 27

holders of LLC Interests, including us. Accordingly, we will incur income taxes on our allocable share of any net taxable 
income of HoldCo, as well as expenses related to our operations.

We intend, as its managing member, to cause HoldCo to make cash distributions to the owners of LLC Interests, including 
us, in an amount sufficient to (i) fund all or part of their tax obligations in respect of taxable income allocated to them and 
(ii)  cover  our  operating  expenses.  However,  HoldCo’s  ability  to  make  such  distributions  may  be  subject  to  various 
limitations  and  restrictions,  such  as  restrictions  on  distributions  that  would  either  violate  any  contract  or  agreement  to 
which HoldCo is then a party, including debt agreements, or any applicable law, or that would have the effect of rendering 
HoldCo insolvent. Our credit agreements do not currently restrict our ability to make tax distributions, except under limited 
circumstances. In addition, for taxable years beginning after December 31, 2017, liability for adjustments to a partnership’s 
tax  return  can  be  imposed  on  the  partnership  itself  in  certain  circumstances,  absent  an  election  to  the  contrary.  HoldCo 
could be subject to material liabilities pursuant to adjustments to its partnership tax returns if, for example, its calculations 
or allocations of taxable income or loss are incorrect, which also could limit its ability to make distributions to us.

Under the terms of the Limited Liability Company Agreement of HoldCo Agreement, tax distributions payable to us are 
computed  based  on  our  actual  tax  liability,  whereas  tax  distributions  payable  to  members  of  HoldCo  besides  us  are 
computed based on an assumed combined tax rate equal to the maximum rate applicable to an individual resident in New 
York,  New  York  (taking  into  account  the  deductibility  of  state  and  local  taxes  and  other  applicable  adjustments).  We 
expect such calculation to result in us often receiving less, and continuing partners of HoldCo (the "LLC Owners") often 
receiving more, than the respective pro rata shares of the total tax distributions paid by HoldCo.

If we do not have sufficient funds to pay tax or other liabilities or to fund our operations, we may have to borrow funds, 
which could materially adversely affect our liquidity and financial condition and subject us to various restrictions imposed 
by any such lenders. In addition, if HoldCo does not have sufficient funds to make distributions, our ability to declare and 
pay cash dividends will also be restricted or impaired. 

Anti-takeover  provisions  in  our  organizational  documents  and  Delaware  law  might  discourage  or  delay  acquisition 
attempts for us that you might consider favorable. 

Our amended and restated certificate of incorporation and amended and restated bylaws contain provisions that may make 
the  merger  or  acquisition  of  the  Company  more  difficult  without  the  approval  of  our  board  of  directors.  Among  other 
things: 
•
•
•
•
•
•

removal of directors, only for cause, by a supermajority of the voting power of stockholders entitled to vote;
a provision denying stockholders the ability to call special meetings;
a provision denying stockholders the ability to act by written consent;
provisions waiving the corporate opportunity doctrine with respect to certain stockholders and their affiliates;
advance notice requirements for stockholder proposals and nominations; and
the authorization of undesignated preferred stock, the terms of which may be established and shares of which may 
be issued without stockholder approval.

These provisions may frustrate or prevent any attempts by our stockholders to replace or remove our current management 
by  making  it  more  difficult  for  stockholders  to  replace  members  of  our  board  of  directors,  which  is  responsible  for 
appointing  the  members  of  our  management,  and  may  discourage,  delay  or  prevent  a  transaction  involving  a  change  of 
control  of  our  Company  that  is  in  the  best  interest  of  our  stockholders.  Even  in  the  absence  of  a  takeover  attempt,  the 
existence  of  these  provisions  may  adversely  affect  the  prevailing  market  price  of  our  Class  A  common  stock  if  they  are 
viewed as discouraging future takeover attempts. In addition, because we are incorporated in Delaware, we have opted out 
of Section 203 of the General Corporation Law of the State of Delaware. 

Unanticipated changes in effective tax rates or adverse outcomes resulting from examination of our income or other tax 
returns could adversely affect our results of operations and financial condition. 

We are subject to U.S. federal, state and local and non-U.S. taxes, and our tax liabilities will be affected by the allocation of 
expenses to differing jurisdictions. Our future effective tax rates could be subject to volatility or adversely affected by a 
number of factors, including:

•
•
•
•

changes in the valuation of our deferred tax assets and liabilities;
expected timing and amount of the release of any tax valuation allowances;
tax effects of stock-based compensation; or
changes in tax laws, regulations or interpretations thereof.

 28

For  example,  the  Inflation  Reduction  Act  of  2022  introduced  a  15%  alternative  minimum  tax  on  the  “adjusted  financial 
statement income” of certain large corporations and a 1% excise tax on certain actual and deemed stock repurchases, both 
of which became effective in 2023. While we do not expect to be an applicable corporation that is subject to the alternative 
minimum tax as currently enacted, we will be a covered corporation that could be subject to the stock repurchase excise 
tax. 

In addition, we may be subject to audits of our income, sales and other transaction taxes by U.S. federal, state and local and 
non-U.S. taxing authorities. Outcomes from these audits could have an adverse effect on our operating results and financial 
condition.

Our ability to use our net operating losses to offset future taxable income may be subject to certain limitations.

We have U.S. federal net operating loss (“NOL”) carryforwards as a result of prior period losses, some of which, if not 
utilized will begin to expire in fiscal year 2037 for federal purposes. These net operating loss carryforwards could expire 
unused and be unavailable to offset future income tax liabilities, which could adversely affect our potential profitability.

In  addition,  under  Section  382  of  the  Internal  Revenue  Code  of  1986,  as  amended,  if  a  corporation  undergoes  an 
“ownership  change,”  its  ability  to  use  its  pre-change  net  operating  loss  carryforwards  to  offset  its  post-change  taxable 
income  or  tax  liability  may  be  limited.  Such  an  “ownership  change”  generally  occurs  if  there  is  a  greater  than  50 
percentage point change (by value) in its equity ownership by one or more stockholders or groups of stockholders who own 
at least 5% of our stock over a three-year period. We have experienced ownership changes in the past and may experience 
ownership changes in the future as a result of subsequent shifts in our stock ownership. As a result, if we earn net taxable 
income, our ability to use our pre-change net operating loss carryforwards and other pre-change tax attributes to offset U.S. 
federal and state taxable income or tax liability may be subject to limitations, which could potentially result in increased 
future  tax  liability  to  us.  Furthermore,  under  the  current  U.S.  federal  tax  laws,  the  amount  of  net  operating  loss 
carryforwards from tax years beginning after December 31, 2017 that we are permitted to use in any taxable year beginning 
after December 31, 2020 is limited to 80% of our taxable income in such year, where taxable income is determined without 
regard to the net operating loss deduction itself. Under current U.S. federal tax laws, net operating losses are generally not 
permitted to be carried back to prior taxable years. There is also a risk that, due to regulatory changes, such as suspensions 
of  the  use  of  NOLs,  or  other  unforeseen  reasons,  our  existing  NOLs  could  expire  or  otherwise  be  unavailable  to  offset 
future  income  tax  liabilities.  For  these  reasons,  we  may  not  be  able  to  realize  a  tax  benefit  from  the  use  of  our  NOLs, 
whether or not we attain profitability.

Since we have no current plans to pay regular cash dividends on our Class A common stock, you may not receive any 
return on investment unless you sell your Class A common stock for a price greater than that which you paid for it.

We have not paid, and do not anticipate paying, any regular cash dividends on our Class A common stock. Any decision to 
declare and pay dividends in the future will be made at the discretion of our board of directors and will depend on, among 
other things, our financial condition, results of operations, cash requirements, contractual restrictions and other factors that 
our board of directors may deem relevant. In addition, our ability to pay dividends is, and may be, limited by covenants of 
existing and any future outstanding indebtedness we or our subsidiaries incur, including under the ABL Facility and Term 
Loan B. Therefore, any return on investment in our Class A common stock is solely dependent upon the appreciation of the 
price  of  our  Class  A  common  stock  on  the  open  market,  which  may  not  occur.  Please  read  “Dividend  Policy”  for  more 
detail.

Item 1B. Unresolved Staff Comments

None.

Item 1C. Cybersecurity 

Cybersecurity Risk Management & Strategy

PetIQ has implemented and maintains various information security processes and systems designed to identify, assess, and 
manage  material  risks  from  cybersecurity  threats  to  our  critical  computer  networks,  third  party  hosted  services, 

 29

communications  systems,  hardware  and  software,  and  our  critical  data,  including  confidential  information  that  is 
proprietary, strategic, or competitive in nature (“Information Systems and Data”).

Our  cybersecurity  function,  led  by  our  Cybersecurity  Manager  and  supported  by  our  Chief  Information  Officer  (“CIO”) 
and third-party service providers, helps identify, assess, and manage the Company’s cybersecurity threats and risks. This 
group  identifies  and  assesses  cybersecurity  threats  by  monitoring  and  evaluating  our  threat  environment  using  various 
methods  including:  using  manual  and  automated  tools,  subscribing  to  reports  and  services  that  identify  cybersecurity 
threats, conducting scans of the threat environment, conducting internal and external cybersecurity audits, engaging third-
party  threat  assessments,  conducting  vulnerability  assessments,  leveraging  external  intelligence  feeds,  and  completing 
third-party red/blue team exercises and tabletop incident response exercises.

Depending  on  the  environment  and  system,  we  implement  and  maintain  various  technical,  physical,  and  organizational 
measures, processes, standards, practices and policies designed to manage and mitigate material risks from cybersecurity 
threats to our Information Systems and Data, including: incident management processes (for both internal and third-party 
hosted  systems),  maintaining  certain  security  certifications,  encryption  of  certain  data,  network  security  controls,  access 
controls,  physical  security,  asset  management  (such  as  tracking  and  disposal),  systems  monitoring,  vendor  risk 
management processes, employee training, penetration testing, dedicated cybersecurity staff, and cybersecurity insurance.

We use third-party service providers to assist us to identify, assess, and manage material risks from cybersecurity threats, 
including  threat  intelligence  service  providers,  cybersecurity  software  and  managed  cybersecurity  providers,  penetration 
testing firms, and forensic investigators. 

Further, we use third-party service providers to perform a variety of functions throughout our business, such as software-
as-a-service providers and data/computing hosting companies. We have a vendor management program that, depending on 
the  nature  of  the  services  provided,  the  sensitivity  of  the  Information  Systems  and  Data  at  issue,  and  the  identity  of  the 
provider,  may  involve  different  levels  of  assessment  designed  to  help  identify  cybersecurity  risks  associated  with  a 
provider.  This  vendor  management  program  includes  a  security  questionnaire,  reviews  of  security  assessments,  and 
vulnerability scans related to the vendor, as well as the imposition of contractual obligations related to cybersecurity.

At PetIQ, cybersecurity is an overall company risk that is managed as a part of the Enterprise Risk Management Program 
which  is  updated  and  reviewed  quarterly  and  is  overseen  by  both  senior  management  and  the  Board  of  Directors.  For  a 
description of the risks from cybersecurity threats that may materially affect PetIQ and how they may do so, see our risk 
factors under Part 1. Item 1A. Risk Factors in this Annual Report on Form 10-K, including “If our information technology 
systems or those of third parties upon which we rely, or our data are or were compromised, we could experience adverse 
consequences resulting from such compromise, including but not limited to regulatory investigations or actions; litigation; 
fines and penalties; disruptions of  our business operations; reputational harm; loss of revenue or profits; and other adverse 
consequences.”

Governance

PetIQ’s Board of Directors is responsible for overseeing the Company’s cybersecurity risks and threats. Specifically, the 
Audit  Committee  of  the  Board  of  Directors  reviews  the  Company’s  cybersecurity  status,  risks,  and  threats  periodically. 
Additionally,  as  needed,  individual  board  members  may  reach  out  to  Company  management  directly  with  cybersecurity 
questions or clarifications.

PetIQ has implemented cybersecurity processes and procedures in coordination with cybersecurity risk mitigation tools and 
services designed to help prevent, detect, and eradicate cybersecurity incidents. The CIO, who has more than 30 years of IT 
experience, has overall accountability for cybersecurity. The Cybersecurity Manager reports to the CIO. The Cybersecurity 
manager, who has overall responsibility for assessing and managing cybersecurity risk as well as managing and monitoring 
the cybersecurity technology stack, has more than 20 years of IT experience and is an ANSI/EC-Council certified CISO.

PetIQ’s cybersecurity incident management processes include processes to assess the impact of an incident for reporting 
purposes, as well as escalation procedures for incidents (based on severity, risk, and impact) that can flow communications 
and  decisions  up  through  the  CIO,  Executive/Senior  Leadership,  and  the  Audit  Committee  of  the  Board  of  Directors  as 
needed.

 30

 
Item 2 - Properties

The following table sets forth the location, size, use and lease expiration date of our material properties as of December 31, 
2023.

LOCATION

APPROXIMATE SIZE

PRINCIPAL USE(S)

LEASE EXPIRATION DATE

Daytona Beach, Florida

142,900 square feet

Springville, Utah

242,000 square feet

Manufacturing and 
distribution warehouse; 
office

Manufacturing and 
distribution warehouse; 
office

November 30, 2025

January 31, 2029

Omaha, Nebraska

Omaha, Nebraska

Eagle, Idaho

131,150 square feet

349,680 square feet

65,000 square feet

Manufacturing; office

Owned

Distribution warehouse

September 30, 2026

Corporate Headquarters

Owned

We  are  obligated  under  non-cancelable  leases  for  the  facilities  we  do  not  own.  Our  leases  have  varying  terms,  typically 
with three to five year renewal options. 

We believe that our current properties are adequate for our intended purposes and represent sufficient capacity for our near 
term plans.

Item 3 – Legal Proceedings

For  a  discussion  of  our  “Legal  Proceedings,”  refer  to  Note  13  –  Commitments  and  Contingencies  in  the  notes  to  our 
audited consolidated financial statements of this Annual Report.

Item 4 – Mine Safety Disclosures

Not Applicable

PART II

Item  5  –  Market  for  Registrant’s  Common  Equity,  Related  Stockholder  Matters  and  Issuer  Purchases  of  Equity 
Securities

Holders of Record

As of February 21, 2024, there were approximately 10 holders of record of our Class A common stock and 6 holders of 
record of our Class B common stock. The holders of our Class B common stock also hold LLC interests in HoldCo. There 
is no public market for these interests. A substantially greater number of holders of our stock are held in “street name” and 
held of record by banks, brokers, and other financial institutions. 

Dividend Policy

We have not historically paid cash dividends on our common stock, and have no current plans to pay cash dividends on our 
Class A common stock. The declaration, amount and payment of any future dividends will be at the sole discretion of our 
board of directors. Our board of directors may take into account general and economic conditions, our financial condition 
and results of operations, our available cash and current and anticipated cash needs, capital requirements, contractual, legal, 
tax  and  regulatory  restrictions  and  implications  on  the  payment  of  dividends  by  us  to  our  stockholders  or  by  our 
subsidiaries to us, including restrictions under our senior secured credit facilities and other indebtedness we may incur, and 
such other factors as our board of directors may deem relevant.

Stock Repurchase Program

On September 6, 2022, the Company's Board of Directors authorized a stock repurchase program for up to $30 million of 
the  Company’s  outstanding  shares  of  Class  A  common  stock.  Repurchases  of  Class  A  common  stock  may  be  made  at 

 31

management’s  discretion  from  time  to  time  in  one  or  more  transactions  on  the  open  market  or  in  privately  negotiated 
purchase  and/or  through  other  legally  permissible  means,  depending  on  market  conditions  and  in  accordance  with 
applicable rules and regulations promulgated under Securities Exchange Act.  The Company did not purchase any shares 
during the year ended December 31, 2023.  As of December 31, 2023, $26.1 million in aggregate dollar value of shares 
remained available for purchase under the stock repurchase program.

Stock Performance Graph

The information contained in the following chart is not considered to be “soliciting material,” or “filed,” or incorporated 
by reference in any past or future filing by the Company under the Securities Act or Exchange Act unless and only to the 
extent that, the Company specifically incorporates it by reference.

The following graph compares our total common stock return with the total return for (i) the NASDAQ Composite Index 
(the “NASDAQ Composite”) and (ii) the Russell 2000 Index (the “Russell 2000”) for the period from December 31, 2018
through  December  31,  2023.  The  figures  represented  below  assume  an  investment  of  $100  in  our  common  stock  on 
December 31, 2018 and in the NASDAQ Composite and the Russell 2000 on the same date. The comparisons in the table 
are required by the SEC and are not intended to forecast or be indicative of possible future performance of our common 
stock.

Comparison of Cumulative Total Return
Among PetIQ Inc., the NASDAQ Composite, and the Russell 2000 Index

$260
$240
$220
$200
$180
$160
$140
$120
$100
$80
$60
$40
$20

12/31/18

12/31/19

12/31/20

12/31/21

12/31/22

12/31/23

PetIQ

Nasdaq

Russell 2000

$ 

Date

December 31, 2018

December 31, 2019

December 31, 2020

December 31, 2021

December 31, 2022

December 31, 2023

Item 6 – [Reserved]

PetIQ

NASDAQ Composite

Russell 2000

100.00  $ 
135.23 

194.24 
235.78 

157.74 
226.24 

100.00 
123.72 

146.44 
166.50 

130.60 
150.31 

100.00  $ 
106.73 

163.83 
96.76 

39.28 
84.15 

 32

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Item 7 – Management’s Discussion and Analysis of Financial Condition and Results of Operations

The following discussion and analysis of our financial condition and results of operations should be read together with our 
audited  consolidated  financial  statements  and  related  notes  and  other  financial  information  appearing  elsewhere  in  this 
Annual Report. This section of this Annual Report generally discusses 2023 and 2022 items and year-to-year comparisons 
of 2023 to 2022. Discussions of 2021 items and year-to-year comparisons of 2022 and 2021 that are not included in this 
Annual  Report  can  be  found  in  “Management’s  Discussion  and  Analysis  of  Financial  Condition  and  Results  of 
Operations”  in  Part  II,  Item  7  on  our  Annual  Report  on  Form  10-K  for  the  year  ended  December  31,  2022,  which  is 
incorporated  by  reference  herein.  This  discussion  contains  forward-looking  statements  that  reflect  our  plans,  estimates, 
and beliefs and involve numerous risks and uncertainties. Actual results may differ materially from those contained in any 
forward-looking statements. See “Cautionary Note Regarding Forward-Looking Statements.” 

Business Overview

PetIQ is a leading pet medication, product and wellness company delivering a smarter way for pet parents to help pets live 
their best lives through convenient access to affordable health and wellness products and veterinary services. We have two 
reporting segments: (i) Products; and (ii) Services.  PetIQ believes that pets are an important part of the family and deserve 
the best products and care we can provide.

Our Products segment consists of our product manufacturing and distribution business through which we manufacture and 
distribute  pet  medication  and  health  and  wellness  products  to  major  U.S.  retail  and  e-commerce  channels  through  more 
than 60,000 points of distribution. We focus our offerings on innovative, proprietary value-branded products, and leading 
third-party  branded  products  for  dogs  and  cats,  including  pet  Rx  medications,  OTC  medications  and  wellness  products.  
Our Products segment is further supported by our world-class medications manufacturing facility in Omaha, Nebraska and 
health and wellness manufacturing facility in Springville, Utah.

Our  Services  segment  consists  of  veterinary  services,  and  related  product  sales,  provided  by  the  Company  directly  to 
consumers.  Our  national  veterinarian  service  platform  operates  at  over  2,600  community  clinic  locations  and  wellness 
centers hosted at retailers across 39 states providing cost effective and convenient veterinary wellness services. We offer 
diagnostic tests, vaccinations, prescription medications, microchipping, grooming and hygiene and wellness checks.

During  the  year  ended  December  31,  2023,  we  implemented  a  Services  segment  optimization  (the  "optimization")  to 
improve the functioning of the Services segment and profitability. The optimization included assessing the operational and 
financial performance of the Company's wellness centers since re-opening after the pandemic as well as the assessment of 
the veterinary labor market in each geographic market. The Company also evaluated its ability to potentially convert these 
locations to a more hygiene-focused offering and determined they would be unable to convert these locations in the future 
based on the aforementioned assessment and the available square footage within the respective wellness centers. As a result 
of the optimization, the Company identified 149 underperforming wellness centers for closure. The Company closed 149 
wellness centers during the year ended December 31, 2023 and finished the year with 133 wellness centers.	Restructuring 
and  related  charges  attributable  to  the  optimization  were  $13.6  million  recorded  on  the  consolidated  statements  of 
operations for the year ended December 31, 2023. These charges include approximately $11.0 million of depreciation and 
amortization  as  well  as  $0.9  million  inventory  valuation  adjustments,  and  variable  lease  expenses,  severance  and  other 
termination  costs  of  approximately  $2.6  million.  For  additional  information  about  the  restructuring,  see  "Note  15  - 
Restructuring" to our condensed consolidated financial statements included herein.

On January 13, 2023, the Company completed the acquisition of all of the membership units of Rocco and Roxie Supply 
Co,  LLC  ("R&R"),  after  which  R&R  became  a  wholly  owned  and  consolidated  subsidiary  of  the  Company.    The 
acquisition  expands  the  Company's  product  portfolio  to  include  stain  and  odor  products,  jerky  treats  and  behavioral 
products as well as expands sales channels in e-commerce.

PetIQ, Inc. is the managing member of PetIQ Holdings, LLC (“HoldCo”), a Delaware limited liability company, which is 
the sole member of PetIQ, LLC (“Opco”) and, through HoldCo, operate and control all the business and affairs of Opco.

Macroeconomic Trends

We,  like  other  businesses,  face  challenges  related  to  global  economic  conditions,  the  economic  downturns  and  high 
inflation. Growth in the companion animal sectors is driven by overall economic development and related growth. In the 

 33

  
past,  certain  of  our  customers  and  suppliers  have  been  affected  directly  by  economic  downturns  and  inflation,  which 
decreased the demand for our products and services.

Industry  sources  have  reported  that  pet  owners  indicated  a  preference  for  reducing  spending  on  other  aspects  of  their 
lifestyle,  including  entertainment,  clothing  and  household  goods,  before  reducing  spending  on  pet  care.  Each  of  these 
factors, contributes to our ability to incorporate inflationary challenges into our product pricing and mitigate the impact on 
our results. While these factors have mitigated the impact of prior downturns in the global economy, economic challenges, 
including the current economic downturn and inflation, could increase cost sensitivity among our customers, which may 
result in reduced demand for our products, which could have a material adverse effect on our operating results and financial 
condition.

Components of our Results of Operations

Net Sales

Our  Product  Segment  net  sales  consist  of  our  total  product  sales  net  of  product  returns,  allowances  (discounts),  trade 
promotions  and  incentives.  We  offer  a  variety  of  trade  promotions  and  incentives  to  our  customers,  such  as  cooperative 
advertising programs and in-store displays. We recognize revenue when control transfers to our customers, in accordance 
with  the  terms  of  our  contracts,  which  generally  occurs  upon  shipment  of  product.  Most  contracts  contain  variable 
consideration, which is estimated at the time of sale and updated at each period end. Trade promotions are used to increase 
our aggregate net sales. Our net sales are periodically influenced by the timing, extent and amount of such trade promotions 
and incentives.

Key  factors  that  may  affect  our  future  Product  sales  growth  include  new  product  introductions;  expansion  into  other 
customer bases; expansion of items sold to existing customers, addition of new retail customers; price competition; as well 
as  whether  maintaining  and  developing  positive  relationships  with  key  retail  customers.  In  addition,  our  products  are 
primarily consumables and, as such, they experience a replenishment cycle.

Our Service Segment revenue consists of providing veterinary services to consumers and selling products to the consumer 
in conjunction with providing those services. The customer generally renders payment at the time the service is provided. 
Services  Segment  revenue  is  dependent  on  the  number  of  clinics  and  wellness  centers  we  run,  dollars  per  pet  and  the 
number of pets we see in our clinics and wellness centers. 

While many of our products are sold consistently throughout the year, we experience seasonality in the form of increased 
demand for our flea and tick product offerings in the first half of the year, both leading up to and throughout the spring and 
summer seasons. Additionally, our veterinary services experience seasonality as consumers typically seek more services in 
the warmer months. 

Gross Profit

Gross profit consists of net product sales plus service revenue less cost of product sales and services. Our cost of product 
sales consists primarily of costs of raw goods, finished goods, packaging materials, manufacturing, shipping and handling 
costs and costs associated with our warehouses and distribution network. Cost of services are comprised of all service and 
product  costs  related  to  providing  veterinary  services,  including  but  not  limited  to,  salaries  or  contract  costs  of 
veterinarians,  technicians  and  other  clinic  based  personnel,  transportation  and  delivery  costs,  facilities  rent,  occupancy 
costs, supply costs, depreciation and amortization of clinic assets, certain marketing and promotional expenses and costs of 
goods sold. 

Gross margin measures our gross profit as a percentage of net sales. With respect to our proprietary products, we have a 
manufacturing network that includes leased and owned manufacturing facilities where we manufacture finished goods, as 
well as third-party contract manufacturing facilities from which we purchase finished products. The gross margin on our 
proprietary value-branded products is higher than on our distributed products. For distributed products, our costs are driven 
by  the  extent  of  value-added  products  and  services  we  render  with  the  distributed  product.  Gross  profit  in  the  services 
segment  is  driven  by  the  number  of  pets  that  seek  services  in  the  individual  clinics  and  wellness  centers  due  to  the 
relatively fixed cost nature of operating the clinic or wellness center.

 34

Selling, General and Administrative Expenses

Our selling, general and administrative expenses primarily consist of employee compensation and benefits expenses, sales 
and  merchandising  expenses,  advertising  and  marketing  expenses,  a  portion  of  rent  and  lease  expenses,  information 
technology  (“IT”),  utility  expenses,  professional  fees,  insurance  costs,  R&D  costs,  host  fees,  banking  charges,  and 
consulting fees.

Our advertising and marketing expenses primarily consist of digital marketing (e.g. social, display and search, etc.), online 
video and streaming TV, e-mail, in-store merchandising and trade shows in an effort to build awareness and drive demand 
for  our  products  and  services.  Our  Product  Segment  focuses  on  promoting  our  manufactured  brands  through  direct-to-
consumer, supported by trade promotions and merchandising. Our Services Segment focuses on promoting our veterinary 
services direct-to-consumer, geo-targeted around our retail locations, supported by in-store signage. We generally expect 
our marketing expenses to increase commensurate with increases in revenue and market share for both segments.

As noted above, we experience seasonality in the form of increased demand for our flea and tick product offerings in the 
first  half  of  the  year,  both  leading  up  to  and  throughout  the  spring  and  summer  seasons  and,  as  a  result,  the  sales  and 
merchandising  expenses  component  of  our  selling,  general  and  administrative  expenses  generally  increases  during  this 
period due to promotional spending relating to our flea and tick product lines.

Restructuring

During  the  year  ended  December  31,  2023,  the  Company  implemented  a  Services  segment  optimization  (the 
"optimization") to improve the functioning of the Services segment and profitability. The optimization included assessing 
the operational and financial performance of the Company's wellness centers since re-opening after the pandemic as well as 
the  assessment  of  the  veterinary  labor  market  in  each  geographic  market.  The  Company  also  evaluated  its  ability  to 
potentially convert these locations to a more hygiene-focused offering and determined we would be unable to convert these 
locations  in  the  future  based  on  the  aforementioned  assessment  and  the  available  square  footage  within  the  respective 
wellness centers. As a result of the optimization, the Company identified 149 underperforming wellness centers for closure. 
Restructuring charges totaled $13.6 million for the year ended 2023 and had no comparable event in 2022.

Impairment and other asset charges

During  the  year  ended  December  31,  2023,  the  Company  committed  to  a  plan  to  sell  its  foreign  subsidiary,  Mark  & 
Chappell, and initiated the required actions to complete such a sale. In connection with the expected sale of the business 
and classification of related assets and liabilities as held for sale, we recorded a non-cash asset charge of $7.7 million for 
the  year  ended  December  31,  2023.  During  the  year  ended  December  31,  2022,  the  Company  recorded  an  impairment 
charge of $47.3 million related to the write-down of the full goodwill balance of the Services segment. 

Net income (loss)

Our net income (loss) for future periods may be affected by the various factors described above. In addition, our historical 
results  are  impacted  by  Opco’s  status  as  a  pass-through  entity  for  U.S.  federal  income  tax  purposes  and  our  ownership 
percentage  of  HoldCo.  Our  financials  include  a  valuation  allowance  which  effectively  removed  our  deferred  tax  assets 
based on the likelihood of realization. Improved profitability could result in reversal of the valuation allowance, resulting in 
significant swings in net income (loss). Our tax expense is impacted by our structure and, as a result, we expect our tax
expense to fluctuate on a quarterly basis depending on the number of exchanges of LLC interests that occur during each
period

Non-Controlling Interest

We consolidate the financial position and results of operations of HoldCo. Our continuing LLC Owners hold their equity 
investment in us primarily through LLC Interests in the Company’s subsidiary, HoldCo, and an equal number of shares of 
the Company’s Class B common stock. Our Class B Stock has voting, but no economic rights. Each LLC Interest, together 
with a share of Class B Stock held by the Continuing LLC, is exchangeable for a share of the Company’s Class A common 
stock (or at the option of the Company, the cash equivalent thereof). The Company is the managing member of HoldCo 
and owns a majority of the LLC Interests, and consolidates HoldCo in the Company’s Consolidated Financial Statements. 
The  interest  of  the  continuing  LLC  Owners  in  HoldCo  is  reflected  in  our  Consolidated  Financial  Statements  as  a  non-
controlling interest.

 35

Results of Operations

The following table sets forth our consolidated statements of operations in dollars and as a percentage of net sales for the 
periods presented:

$'s in 000's

Product sales

Services revenue

Total net sales

Cost of products sold

Cost of services

Total cost of sales

Gross profit

Operating expenses

Selling, general and administrative expenses
Restructuring

Impairment and other asset charges

Operating income (loss)

Interest expense, net
Other expense (income), net

Total other expense, net

Pretax net income (loss)

Income tax benefit (expense)
Net income (loss)

Year Ended December 31,

2023

2022

$ 

968,151  $ 

800,305 

133,812 

1,101,963 

732,422 

116,801 

849,223 

252,740 

196,236 
11,751 

7,680 
37,073 

34,547 
160 

34,707 
2,366 

173 
2,539  $ 

$ 

121,208 

921,513 

606,548 

105,302 

711,850 

209,663 

182,561 
— 

47,264 
(20,162) 

27,374 
(130) 

27,244 
(47,406) 

(1,214) 
(48,620) 

% of Net Sales for the 
Years ended December 31,

2023

87.9%

12.1%

2022

86.8%

13.2%

100.0%

100.0%

66.5%

10.6%

77.1%

22.9%

17.8%
1.1%

0.7%
3.4%

3.1%
—%

3.1%
0.2%

—%
0.2%

65.8%

11.4%

77.2%

22.8%

19.8%
—%

5.1%
(2.2)%

3.0%
—%

3.0%
(5.1)%

(0.1)%
(5.3)%

Year Ended December 31, 2023 Compared With Year Ended December 31, 2022

Net sales

Consolidated Net Sales

Consolidated  net  sales  increased  approximately  $180.5  million,  or  19.6%,  to  $1,102.0  million  for  the  year  ended 
December 31, 2023, compared to $921.5 million for the year ended December 31, 2022. Net sales growth of $167.9 million
within  the  Products  segment  was  driven  by  broad  strength  across  most  product  categories  on  strong  consumer  demand, 
including  distributed  flea  and  tick,  prescription  medication,  and  manufacturing  categories,  as  well  as  sales  from  the 
acquisition  of  R&R,  which  occurred  in  January  2023.  The  Services  segment  revenues  grew  by  $12.6  million  driven  by 
increased average dollar per clinic and average dollar per pet served.

Products Segment

Product sales increased approximately $167.9 million, or 21.0%, to $968.2 million for the year ended December 31, 2023, 
compared  to  $800.3  million  for  the  year  ended  December  31,  2022.  The  increase  was  driven  by  manufactured  products 
which grew by 28% driven by broad strength across most categories as well as growth in distributed products of 20%.  

Services Segment

Service revenue increased approximately $12.6 million, or 10.4%, from $121.2 million to $133.8 million for the year ended 
December  31,  2023,  compared  to  the  year  ended  December  31,  2022.  The  increased  service  revenue  was  driven  by 
operational  improvements  which  drove  increases  in  clinic  counts,  average  dollar  per  clinic,  and  average  dollar  per  pet 
served.  

 36

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Gross profit

Gross profit increased by approximately $43.0 million, or 20.5%, to $252.7 million for the year ended December 31, 2023, 
compared to $209.7 million for the year ended December 31, 2022. This increase is driven by the Products segment gross 
profit increasing by $42.0 million due to net sales growth.

Gross  margin  was  up  slightly  at  22.9%  for  the  year  ended  December  31,  2023,  compared  to  22.8%  for  the  year  ended 
December 31, 2022. The increased margin was primarily due to operational efficiencies and a favorable product mix offset 
by incremental costs from wellness centers closed as a part of service segment optimization.

Selling, general and administrative expenses

Consolidated selling, general and administrative expenses (“SG&A”) increased approximately $13.6 million, or 7.5%, to 
$196.2 million for the year ended December 31, 2023, compared to $182.6 million for the year ended December 31, 2022. 
This increase was primarily driven by the following: 

•

•

•

•

•

$10.4 million increase in a variety of marketing and advertising expenses,

$4.0 million increase in variable selling expenses, 

$2.0 million increase in compensation costs, 

$1.7 million amortization expenses related to termination of an in process research and development agreement.

Partially offset by $3.9 million decrease in legal expenses.

As a percentage of net sales, SG&A decreased from 19.8% for the year ended December 31, 2022 to 17.8% for the year 
ended December 31, 2023, this decrease was driven by operational efficiencies.

Products Segment

Products  segment  SG&A  increased  approximately  $19.2  million,  or  13.5%,  to  $161.6  million  for  the  year  ended 
December  31,  2023,  compared  to  $142.4  million  for  the  year  ended  December  31,  2022.  This  increase  was  driven  by 
variable  selling  expenses  on  higher  sales,  professional  services,  amortization  expenses  related  to  termination  of  an  in 
process  research  and  development  agreement,  and  increased  marketing  spend  to  support  our  branded  portfolio,  partially 
offset by decreased licensing fees.

Services Segment

Services  segment  SG&A  decreased  approximately  $5.5  million,  or  13.8%,  to  $34.6  million  for  the  year  ended 
December 31, 2023, compared to $40.1 million for the year ended December 31, 2022. This decrease was primarily driven 
by  operational  improvements,  reduced  marketing  expenditures,  and  legal  expenses  incurred  in  the  prior  year  for  which 
there was no comparable event in 2023.

Restructuring

During  the  year  ended  December  31,  2023,  the  Company  implemented  a  Services  segment  optimization  (the 
"optimization") to improve the functioning of the Services segment and profitability. The optimization included assessing 
the operational and financial performance of the Company's wellness centers since re-opening after the pandemic as well as 
the  assessment  of  the  veterinary  labor  market  in  each  geographic  market.  The  Company  also  evaluated  its  ability  to 
potentially  convert  these  locations  to  a  more  hygiene-focused  offering  and  determined  they  would  be  unable  to  convert 
these locations in the future based on the aforementioned assessment and the available square footage within the respective 
wellness centers. As a result of the optimization, the Company identified and closed 149 underperforming wellness centers 
during the year ended December 31, 2023. Restructuring totaled $11.8 million plus an additional $1.8 million included in 
cost of services equating to a total restructuring charge of $13.6 million and had no comparable event for the year ended 
December 31, 2022.

Impairment and other asset charges

During  the  year  ended  December  31,  2023,  the  Company  committed  to  a  plan  to  sell  its  foreign  subsidiary,  Mark  & 
Chappell, and initiated the required actions to complete such a sale. In connection with the expected sale of the business 
and classification of related assets and liabilities as held for sale, we recorded a non-cash asset charge of $7.7 million for 

 37

the  year  ended  December  31,  2023.  During  the  year  ended  December  31,  2022,  the  Company  recorded  an  impairment 
charge of $47.3 million related to the write-down of the full goodwill balance of the Services segment. 

Interest expense, net

Interest expense, net, increased $7.1 million, to $34.5 million for the year ended December 31, 2023, compared to $27.4 
million for the year ended December 31, 2022. This increase was driven by the higher rates on the Company's variable rate 
debt due to rising interest rates, partially offset by interest earned on the Company's cash and cash equivalents.

Pre-tax net income (loss)

As a result of the factors described above for the year ended December 31, 2023, pre-tax net income (loss) increased $49.8 
million to a pre-tax net income of $2.4 million for the year ended December 31, 2023 compared to a pre-tax net loss of 
$47.4 million for the year ended December 31, 2022.

Tax benefit (expense) 

The  Company  owns  approximately  99.2%  of  HoldCo  with  the  LLC  Interests  not  held  by  the  Company  considered  non-
controlling  interest.  HoldCo  is  treated  as  a  partnership  for  income  tax  reporting.  HoldCo’s  members,  including  the 
Company, are liable for federal, state, and local income taxes based on their share of HoldCo’s taxable income.

Income  tax  benefit  (expense)  totaled  (7.3%)  and  (2.6%)  of  pre-tax  net  income  (loss)  for  the  years  ended  December  31, 
2023  and  2022,  respectively.  Our  tax  rate  is  affected  primarily  by  share-based  compensation,  return  to  provision 
adjustments, change in investments held for sale, changes in the valuation allowance, and state and local taxes during the 
year  ended  December  31,  2023.  It  is  also  affected  by  discrete  items  that  may  occur  in  any  given  year,  which  are  not 
consistent from year to year. 

Consolidated Non-GAAP Financial Measures

EBITDA and Adjusted EBITDA are non-GAAP financial measures. We calculate EBITDA as net income (loss) adjusted 
for income tax expense, depreciation, amortization, goodwill impairment, and interest expense, net. We calculate Adjusted 
EBITDA  as  EBITDA  adjusted  for  acquisition  costs,  stock-based  compensation  expense,  integration  and  business 
transformation,  restructuring costs, litigation expenses, and other one-time transactions that management does not believe 
are representative of our core ongoing business. Adjusted EBITDA is utilized by management in evaluating the Company's 
performance  and  the  effectiveness  of  our  business  strategies.  The  Company  presents  EBITDA  because  it  is  a  necessary 
component for computing Adjusted EBITDA. 

We believe that the use of EBITDA and Adjusted EBITDA provides an additional tool for investors to use in evaluating 
ongoing operating results and trends. In addition, you should be aware when evaluating EBITDA and Adjusted EBITDA 
that in the future we may incur expenses similar to those excluded when calculating these measures. Our presentation of 
these measures should not be construed as an inference that our future results will be unaffected by these or other unusual 
or  non-recurring  items.  Our  computation  of  EBITDA  and  Adjusted  EBITDA  may  not  be  comparable  to  other  similarly 
titled measures computed by other companies, because all companies do not calculate EBITDA and Adjusted EBITDA in 
the same manner.

Our management does not, and you should not, consider EBITDA or Adjusted EBITDA in isolation or as an alternative to 
financial measures determined in accordance with GAAP. The principal limitation of EBITDA and Adjusted EBITDA is 
that they exclude significant expenses and income that are required by GAAP to be recorded in our financial statements. 
Some of these limitations are:

•

•

•

•

EBITDA  does  not  reflect  our  cash  expenditures,  or  future  requirements,  for  capital  expenditures  or  contractual 
commitments;

EBITDA does not reflect changes in, or cash requirements for, our working capital needs;

EBITDA  does  not  reflect  the  interest  expenses,  or  the  cash  requirements  necessary  to  service  interest  or  principal 
payments, on our debts;

Although  depreciation  and  amortization  are  non-cash  charges,  the  assets  being  depreciated  and  amortized  will  often 
have to be replaced in the future, and Adjusted EBITDA does not reflect any cash requirements for such replacements;

 38

•

•

Adjusted  EBITDA  does  not  reflect  the  impact  of  certain  cash  charges  resulting  from  matters  we  consider  not  to  be 
indicative of our ongoing core operations; and

Other companies in our industry may calculate Adjusted EBITDA differently than we do, limiting its usefulness as a 
comparative measure.

Because of these limitations, EBITDA and Adjusted EBITDA should not be considered in isolation or as a substitute for 
performance measures calculated in accordance with GAAP. We compensate for these limitations by relying primarily on 
our GAAP results and using EBITDA and Adjusted EBITDA only supplementary. You should review the reconciliations 
of net income (loss) to EBITDA and Adjusted EBITDA below and not rely on any single financial measure to evaluate our 
business.

The following table reconciles net income (loss) to EBITDA and Adjusted EBITDA for the periods presented.  

$'s in 000's

Net income

Plus:

Tax expense 

Depreciation
Amortization
Impairment and other asset charges(1)
Interest expense, net

EBITDA
Acquisition costs(2)
Stock based compensation expense
Integration and business transformation costs(3)
Litigation expenses
Restructuring(5)
Adjusted EBITDA

Year Ended December 31,

2023

2022

$ 

2,539  $ 

(48,620) 

(173)   

24,773 
19,797 

7,680 

34,547 
89,163  $ 

1,164 

9,468 
2,316 

31 

$ 

2,564 
104,706  $ 

$ 

1,214 

14,520 
18,079 

47,264 

27,374 
59,831 

1,464 

11,363 
1,171 

3,862 

— 
77,691 

(1) Depreciation includes $11.0 million of accelerated depreciation recognized during the year ended December 31, 2023, 
associated with Services segment optimization.

(2) Impairment and other asset charges includes asset charges associated with the Company committing to a plan to sell its 
foreign subsidiary, Mark & Chappell during the year ended December 31, 2023. For the year ended December 31, 2022, 
impairment and other asset charges includes write-down of the full goodwill balance of the Services segment. 

(3)  Acquisition  costs  include  legal,  accounting,  banking,  consulting,  diligence,  and  other  costs  related  to  completed  and 
contemplated acquisitions.

(4)  Integration  and  business  transformation  costs,  including  personnel  costs  such  as  severance  and  retention  bonuses, 
consulting costs, contract termination costs and IT and ERP implementation costs. 

(5)  Restructuring  consists  of  variable  lease  expenses,  inventory  reserves,  lease  termination  costs,  severance,  and  other 
miscellaneous costs.

Financial Condition, Liquidity, and Capital Resources

Historically, our primary sources of liquidity have been cash flow from operations, borrowings, and equity contributions. 
As of December 31, 2023 and December 31, 2022, our cash and cash equivalents were $116.4 million and $101.3 million, 
respectively.  As  of  December  31,  2023,  we  had  an  unused  revolving  credit  facility  with  availability  of  $125.0  million, 

 39

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
$292.5 million outstanding under a term loan, $143.8 million of outstanding 4.0% Convertible Senior Notes due 2026 (the 
“Notes”), and $15.6 million in other debt. The debt agreements bear interest at rates between 4.00% and 10.17%.

Our  primary  cash  needs  are  for  working  capital  and  to  support  our  growth  plans,  which  may  include  acquisitions.  Our 
maintenance  capital  expenditures  have  typically  been  less  than  1.0%  of  net  sales,  but  we  may  make  additional  capital 
expenditures  as  necessary  to  support  our  growth.  Our  primary  working  capital  requirements  are  to  fund  inventory  and 
accounts  receivable  to  support  sales.  Fluctuations  in  working  capital  are  primarily  driven  by  the  timing  of  new  product 
launches and seasonal retailer demand, which is typically higher in the first half of the year. As the flea and tick season 
ends in the second half of the year and retailers reduce inventory, working capital typically decreases. As of December 31, 
2023  and  December  31,  2022,  we  had  working  capital  (current  assets  less  current  liabilities)  of  $241.3  million  and 
$220.6 million, respectively. The Company has not historically made significant non-contractual debt pay downs, but may 
choose to do so in the future as part of its capital allocation strategy.  

We believe that our operating cash flow, cash on hand, and debt proceeds from our borrowings under our debt facilities 
will be adequate to meet our operating, investing, and financing needs for at least the next 12 months. We believe we will 
meet  our  longer-term  expected  future  cash  requirements  primarily  from  a  combination  of  cash  flow  from  operating 
activities, borrowings under our debt facilities and available cash and cash equivalents. To the extent additional funds are 
necessary to meet long-term liquidity needs as we continue to execute our business strategy, we anticipate that they will be 
obtained through the incurrence of additional indebtedness, equity financings, or a combination of these potential sources 
of funds, although we can provide no assurance that these sources of funding will be available on reasonable terms or at all. 
As in the past, we will continue to explore opportunities to optimize our capital structure.

Cash Flows

Cash provided by Operating Activities

Net  cash  provided  by  operating  activities  was  $61.9  million  for  the  year  ended  December  31,  2023,  compared  to  $48.0 
million for the year ended December 31, 2022. The change in operating cash flows is primarily attributed to $51.2 million 
increase  in  profitability  offset  by  decreases  in  non-cash  items  of  $33.4  million  primarily  due  to  $1.9  million  decreased 
stock  compensation  in  2023  and  goodwill  impairment  of  $47.3  million  which  occurred  in  2022  partially  offset  by 
accelerated depreciation and amortization in 2023 of $11.0 million incurred as a part of the service segment optimization 
and  asset  charges  of  $7.7  million  in  2023.  Additionally,  there  was  a  $3.9  million  decrease  in  cash  provided  by  working 
capital due to timing.

Cash used in Investing Activities

Net cash used in investing activities was $36.8 million for the year ended December 31, 2023, compared to $12.0 million 
for  the  year  ended  December  31,  2022.  The  increase  in  net  cash  used  in  investing  activities  was  primarily  the  result  of 
$27.6 million of the cash utilized in the acquisition of R&R partially offset by lower purchases of fixed assets.

Cash used in Financing Activities

Net cash used in financing activities was $10.2 million for the year ended December 31, 2023, compared to $13.7 million 
in  net  cash  used  in  financing  activities  for  the  year  ended  December  31,  2022.  The  change  in  cash  used  in  financing 
activities is primarily driven by $3.9 million stock repurchase made in the prior year period with no comparable events in 
the current period.

Description of Indebtedness

Senior Secured Asset-Based Revolving Credit Facility – ABL

On April 13, 2021, Opco entered into an asset-based revolving credit agreement with KeyBank National Association, as 
administrative  agent  and  collateral  agent,  and  the  lenders’  party  thereto,  that  provides  revolving  credit  commitments  of 
$125.0 million, subject to a borrowing base limitation (the “ABL Facility”). The borrowing base for the ABL Facility at 
any time equals the sum of: (i) 90% of eligible investment-grade accounts; plus (ii) 85% of eligible other accounts; plus, 
(iii) 85% of the net orderly liquidation value of the cost of certain eligible on-hand and in-transit inventory; plus, (iv) at the 
option  of  Opco,  100%  of  qualified  cash;  minus  (v)  reserves.  The  ABL  Facility  bears  interest  at  a  variable  rate  plus  a 
margin, with the variable rate being based on a base rate or LIBOR at the option of the Company. On February 3, 2023, 
Opco entered into the First Amendment Agreement to the ABL Facility to replace the interest rate benchmark from LIBOR 

 40

to the Secured Overnight Financing Rate (“SOFR”). The rate at December 31, 2023 was 5.92%. The Company also pays a 
commitment fee on unused borrowings at a rate of 0.35%.

The ABL Facility is secured by substantially all the assets of HoldCo and its wholly-owned domestic subsidiaries including 
a first-priority security interest in personal property consisting of accounts receivable, inventory, cash, and deposit accounts 
(such  collateral  subject  to  such  first-priority  security  interest,  “ABL  Priority  Collateral”),  and  a  second-priority  security 
interest  in  all  other  personal  and  real  property  of  HoldCo  and  its  wholly-owned  domestic  subsidiaries  (such  collateral 
subject to such second-priority security interest, “Term Priority Collateral”), in each case, subject to customary exceptions. 
The  ABL  contains  customary  representations  and  warranties,  affirmative  and  negative  covenants  and  events  of  default, 
including  negative  covenants  that  restrict  the  ability  of  HoldCo  and  its  restricted  subsidiaries  to  incur  additional 
indebtedness, pay dividends, make investments, loans, and acquisitions, among other restrictions. 

Senior Secured Term Loan Facility – Term Loan B

On  April  13,  2021,  Opco  entered  into  a  term  credit  agreement  with  Jefferies  Finance  LLC,  as  administrative  agent  and 
collateral agent, and the lenders’ party thereto, that provides senior secured term loans of $300.0 million (the “Term Loan 
B”). The Term Loan B bears interest at a variable rate (with the variable rate being based on a base rate or LIBOR at the 
option  of  the  Company)  plus  a  margin  of  3.25%  in  the  case  of  base  rate  loans,  or  4.25%  in  the  case  of  LIBOR  loans. 
LIBOR rates are subject to a 0.50% floor. The Term Loan B requires quarterly payments of 0.25% of the original principal 
amount, with the balance due on April 13, 2028. On May 25, 2023, the Term Loan B was amended to replace the interest 
rate benchmark from the Adjusted Eurodollar Rate to SOFR. The interest rate at December 31, 2023 was 10.17%.

The  Term  Loan  B  is  secured  by  substantially  all  the  assets  of  HoldCo  and  its  wholly-owned  domestic  subsidiaries, 
including a first-priority security interest in Term Priority Collateral and a second-priority security interest in ABL Priority 
Collateral,  in  each  case,  subject  to  customary  exceptions.  The  Term  Loan  B  contains  customary  representations  and 
warranties, affirmative and negative covenants and events of default, including negative covenants that restrict the ability 
of  HoldCo  and  its  restricted  subsidiaries  to  incur  additional  indebtedness,  pay  dividends,  make  investments,  loans,  and 
acquisitions, among other restrictions.

The Company’s Term Loan B allows for certain incremental transactions such as additional borrowings, making restricted 
payments, or making acquisitions, as long as the Company’s net leverage ratio is within pre-established ranges that vary 
depending on the proposed incremental transaction.  The Company’s net leverage ratio as defined in the Term Loan B as of 
December 31, 2023 was 2.9x.

Convertible Notes

On May 19, 2020, the Company issued $143.8 million in aggregate principal amount of 4.00% Convertible Senior Notes 
due 2026 (the “Notes”) pursuant to the indenture (the “Indenture”), dated as of May 19, 2020. The total net proceeds from 
the Notes offering, after deducting debt issuance costs paid or payable by us, was $137.9 million. The Notes accrue interest 
at  a  rate  of  4.00%  per  annum,  payable  semi-annually  in  arrears  on  June  1  and  December  1  of  each  year,  beginning  on 
December  1,  2020.  The  Notes  will  mature  on  June  1,  2026,  unless  earlier  repurchased,  redeemed  or  converted.  Before 
January 15, 2026, holders will have the right to convert their Notes only upon the occurrence of certain events. From and 
after  January  15,  2026,  holders  may  convert  their  Notes  at  any  time  at  their  election  until  the  close  of  business  on  the 
scheduled trading day immediately before the maturity date. The Company will settle conversions by paying or delivering, 
as applicable, cash, shares of its Class A common stock, or a combination of cash and shares of its Class A common stock, 
at  its  election.  The  initial  conversion  rate  is  33.7268  shares  of  Class  A  common  stock  per  $1,000  principal  amount  of 
Notes. The conversion rate and conversion price will be subject to customary adjustments upon the occurrence of certain 
events.  In  addition,  if  certain  corporate  events  that  constitute  a  “Make-Whole  Fundamental  Change”  (as  defined  in  the 
Indenture) occur, then the conversion rate will, in certain circumstances, be increased for a specified period of time.

The Notes are redeemable, in whole or in part, at the Company’s option at any time, and from time to time, on or after June 
1, 2023 and on or before the 40th scheduled trading day immediately before the maturity date, at a cash redemption price 
equal to the principal amount of the Notes to be redeemed, plus accrued and unpaid interest, if any, to, but excluding, the 
redemption date, but only if the last reported sale price per share of the Company’s Class A common stock exceeds 130% 
of the conversion price on (i) each of at least 20 trading days, whether or not consecutive, during the 30 consecutive trading 
days  ending  on,  and  including,  the  trading  day  immediately  before  the  date  the  Company  sends  the  related  redemption 
notice; and (ii) the trading day immediately before the date the Company sends such notice. In addition, calling any Notes 
will  constitute  a  Make-Whole  Fundamental  Change  with  respect  to  such  Notes,  which  will  result  in  an  increase  to  the 
conversion rate if such Notes are converted after they are called for redemption.

 41

If  certain  corporate  events  that  constitute  a  “Fundamental  Change”  (as  defined  in  the  Indenture)  occur,  then  noteholders 
may require the Company to repurchase their Notes at a cash repurchase price equal to the principal amount of the Notes to 
be repurchased, plus accrued and unpaid interest, if any, to, but excluding, the fundamental change repurchase date. The 
definition of Fundamental Change includes certain business combination transactions involving the Company and certain 
de-listing events with respect to the Company’s Class A common stock.

The  Notes  are  the  Company’s  senior,  unsecured  obligations  and  are  (i)  equal  in  right  of  payment  with  the  Company’s 
existing  and  future  senior,  unsecured  indebtedness;  (ii)  senior  in  right  of  payment  to  the  Company’s  existing  and  future 
indebtedness that is expressly subordinated to the Notes; (iii) effectively subordinated to the Company’s existing and future 
secured  indebtedness,  to  the  extent  of  the  value  of  the  collateral  securing  that  indebtedness;  and  (iv)  structurally 
subordinated  to  all  existing  and  future  indebtedness  and  other  liabilities,  including  trade  payables,  and  (to  the  extent  the 
Company  is  not  a  holder  thereof)  preferred  equity,  if  any,  of  the  Company’s  subsidiaries.  The  Notes  contain  customary 
events of default.

The fair value of the Notes was $146.1 million as of December 31, 2023. The estimated fair value of the Notes is based on 
market rates at the closing trading price of the Convertible Notes as of December 31, 2023 and is classified as Level 2 in 
the fair value hierarchy.

Capped Call Transactions

On May 14, 2020 and May 19, 2020, the Company entered into capped call transactions (the “Capped Call Transactions”) 
with two counterparties. The Capped Call Transactions cover, subject to anti-dilution adjustments substantially similar to 
the  Notes,  the  underlying  shares  of  Class  A  common  stock  and  are  intended  to  reduce,  subject  to  a  limit,  the  potential 
dilution  with  respect  to  the  Class  A  common  stock  upon  conversion  of  the  Notes.  The  cap  price  of  the  Capped  Call 
Transactions  is  $41.51  per  share  of  Class  A  common  stock,  and  is  subject  to  certain  adjustments  under  the  terms  of  the 
Capped Call Transactions.

For additional discussion of our “indebtedness,” refer to Note 5 – “Debt” in the notes to our audited consolidated financial 
statements included in this Annual Report.

Contractual Obligations and Commitments

The following table summarizes our contractual obligations as of December 31, 2023:

Payment Due by Period

$'s in 000's

Long-term debt

Interest on debt

Operating lease obligations

Finance lease obligations

Product purchase obligations

Total

2024

2025-2026

2027-2028

Thereafter

$ 

451,814  $ 

7,400  $ 

151,914  $ 

284,700  $ 

7,800 

169,339 

23,533 

1,849 

74,432 

37,157 

8,468 

1,288 

72,534 

72,514 

10,159 

458 

1,898 

59,086 

4,729 

103 

— 

582 

177 

— 

— 

Total contractual obligations

$ 

720,967  $ 

126,847  $ 

236,943  $ 

348,618  $ 

8,559 

Critical Accounting Policies and Estimates

Our accounting policies have been established to conform to GAAP. The preparation of financial statements in accordance 
with GAAP requires us to make estimates and assumptions that affect the reported amounts of assets and liabilities and the 
disclosure of contingent assets and liabilities at the date of the financial statements, as well as the revenue and expenses 
incurred  during  the  reported  periods.  On  an  ongoing  basis,  we  evaluate  our  estimates  and  judgments,  including  those 
related to accrued expenses and stock-based compensation to ensure they are reasonable for reporting purposes. We base 
our estimates on historical experience and on various other factors that we believe are reasonable under the circumstances, 
the  results  of  which  form  the  basis  for  making  judgments  about  the  carrying  value  of  assets  and  liabilities  that  are  not 
apparent  from  other  sources.  Changes  in  estimates  are  reflected  in  reported  results  for  the  period  in  which  they  become 
known. However, actual results may differ from these estimates under different assumptions or conditions. 

 42

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
This summary should be read in conjunction with the more complete discussion of our accounting policies and procedures 
included  in  Note  1  -  Principal  business  Activity  and  Significant  Accounting  Policies  in  the  notes  to  our  consolidated 
financial statements.

Inventories 

Inventories  are  stated  at  the  lower  of  cost  or  net  realizable  value.  Cost  is  determined  on  the  first-in  first-out  (“FIFO”) 
method and includes estimated rebate amounts. The Company maintains reserves for estimated obsolete or unmarketable 
inventory  based  on  the  difference  between  the  cost  of  inventory  and  its  estimated  net  realizable  value.  In  estimating  the 
reserves, management considers factors such as excess or slow-moving inventories, product expiration dating, and market 
conditions. Changes in these conditions may result in additional reserves.

Impairment of Goodwill

Goodwill  is  the  excess  of  the  consideration  paid  over  the  fair  value  of  specifically  identifiable  assets,  liabilities  and 
contingent liabilities in a business combination. Intangible assets acquired are recorded at estimated fair value. Goodwill 
and intangible assets deemed to have indefinite lives are not amortized, but are tested for impairment annually during the 
fourth quarter, and at any time when events suggest an impairment more likely than not occurred.

To  assess  goodwill  for  impairment,  the  Company,  depending  on  relevant  facts  and  circumstances,  performs  either  a 
qualitative  assessment  or  a  quantitative  analysis  utilizing  a  discounted  cash  flow  valuation  model.  In  performing  the 
qualitative  assessment,  the  Company  evaluates  relevant  factors  such  as  macroeconomic  conditions,  industry  and  market 
considerations,  cost  factors  and  overall  financial  performance,  as  well  as  company  and  reporting  unit  specific  items.  If, 
after assessing these qualitative factors, the Company determines that it is more likely than not that the carrying value of 
the reporting unit is less than its fair value, then no further testing is required. In performing a quantitative analysis, the 
Company determines the fair value of a reporting unit using management’s assumptions about future cash flows based on 
long-range strategic plans. This approach incorporates many assumptions including discount rates and future growth rates. 
In the event the carrying amount of a reporting unit exceeded its fair value, an impairment loss would be recognized.

During the third quarter of 2022, the Company's market capitalization declined significantly, driven by rising interest rates 
and  macroeconomic  conditions.  Additionally,  the  Company  slowed  its  expansion  plans  for  the  Services  reporting  unit. 
Based  on  these  events,  the  Company  concluded  that  an  indicator  of  impairment  existed  for  the  Services  reporting  unit 
related  to  goodwill.  As  a  result  of  the  Company's  impairment  test,  the  Company  determined  that  the  fair  value  of  the 
Services  reporting  unit  was  less  than  it's  carrying  value  resulting  in  a  non-cash  goodwill  impairment  charge  of  $47.3 
million,  representing  all  of  the  goodwill  in  the  Services  reporting  unit,  during  the  year  ended  December  31,  2022.  The 
associated  market  capitalization  reconciliation  indicated  that  increasing  the  weighted  average  cost  of  capital  used  in  the 
analysis  of  the  Products  reporting  could  indicate  impairment  to  that  reporting  unit.  Subsequent  to  the  quantitative 
assessment  performed  in  prior  year  for  the  products  segment,  the  Company's  stock  price  and  market  capitalization  has 
increased significantly.  We performed a qualitative assessment in the current year, noting no indicators of impairment. No 
impairment  was  recognized  for  the  years  ended  December  31,  2023  and  2021,  respectively.  For  further  discussion  and 
details relating to the Company’s goodwill balances refer to Note 4 – Intangible Assets and Goodwill in the notes to our 
audited consolidated financial statements of this Annual Report.

Accounting for Income Taxes

The Company’s annual income tax rate is based on its income, statutory tax rates, changes in prior tax positions and tax 
planning  opportunities  available  in  the  various  jurisdictions  in  which  it  operates.  Significant  judgment  and  estimates  are 
required to determine the Company’s annual tax rate and evaluate its tax positions. Despite the Company’s belief that its 
tax return positions are fully supportable, these positions are subject to challenge, and the Company may not be successful 
in defending these challenges.

Deferred income taxes arise from temporary differences between the tax basis of assets and liabilities and their reported 
amounts  in  the  financial  statements,  which  will  result  in  taxable  or  deductible  amounts  in  the  future.  In  evaluating  our 
ability to recover our deferred tax assets in the jurisdiction from which they arise, we consider all available positive and 
negative evidence, including scheduled reversals of deferred tax liabilities, projected future taxable income, tax-planning 
strategies, and results of recent operations. In the event that it is determined that an asset is not more likely than not to be 
realized,  a  valuation  allowance  is  recorded  against  the  asset.    Valuation  allowances  related  to  deferred  tax  assets  can  be 
impacted by changes to tax laws, changes to statutory tax rates and future taxable income levels.  In the event the Company 

 43

were to determine that it would not be able to realize all or a portion of its deferred tax assets in the future, the unrealizable 
amount would be charged to earnings in the period in which that determination is made.  Conversely, if the Company were 
to determine that it would be able to realize deferred tax assets in the future in excess of the net carrying amounts, it would 
decrease the recorded valuation allowance through a favorable adjustment to earnings in the period that the determination 
was made. The Company has assessed the realizability of the net deferred tax assets as of December 31, 2023 and in that 
analysis has considered the relevant positive and negative evidence available to determine whether it is more likely than not 
that some portion or all of the deferred income tax assets will not be realized. The Company believes it is more likely than 
not that the benefit from the recorded deferred tax assets will not be realized and has recorded a valuation allowance.

Based on our current earnings and anticipated future earnings, we believe that there is a reasonable possibility that in the 
foreseeable future, sufficient positive evidence may become available that results in a conclusion that all or a portion of the 
valuation allowance will no longer be needed. Release of the valuation allowance would result in the recognition of certain 
deferred tax assets and a decrease to income tax expense for the period the release is recorded. However, the exact timing 
and amount of the valuation allowance release are subject to change on the basis of the level of profitability that we are 
able to actually achieve.

Item 7A – Quantitative and Qualitative Disclosures About Market Risk

We  are  exposed  to  certain  market  risks  arising  from  transactions  in  the  normal  course  of  our  business.  Such  risk  is 
principally  associated  with  interest  rates.  We  currently  do  not  enter  into  derivatives  or  other  financial  instruments  for 
trading or speculative purposes.

Interest Rate Risk

We are exposed to changes in interest rates because the indebtedness incurred under our ABL Facility and Term Loan B 
are variable rate debt. Interest rate changes generally do not affect the market value of our credit agreement but do affect 
the amount of our interest payments and, therefore, our future earnings and cash flows. As of December 31, 2023, we had 
variable rate debt of approximately $292.5 million under our ABL Facility and Term Loan B. An increase of 1% would 
have increased our interest expense for the year ended December 31, 2023 by approximately $2.9 million.

 44

Item 8 – Financial Statements and Supplementary Data

Table of Contents

Part I.

Report of Independent Registered Public Accounting Firm

Consolidated Balance Sheets

Consolidated Statements of Operations

Consolidated Statements of Comprehensive Income (Loss) 
Consolidated Statements of Cash Flows

Consolidated Statements of Stockholders’ Equity

Notes to Consolidated Financial Statements

Page

46

48

49
50

51

53

54

 45

KPMG LLP
Suite 600
205 North 10th Street
Boise, ID 83702-5798

Report of Independent Registered Public Accounting Firm

To the Stockholders and Board of Directors 
PetIQ, Inc.:

Opinion on the Consolidated Financial Statements

We have audited the accompanying consolidated balance sheets of PetIQ, Inc. and subsidiaries (the Company) as of 
December 31, 2023 and 2022, the related consolidated statements of operations, comprehensive income (loss), 
stockholders’ equity, and cash flows for each of the years in the three-year period ended December 31, 2023, and the 
related notes (collectively, the consolidated financial statements). In our opinion, the consolidated financial statements 
present fairly, in all material respects, the financial position of the Company as of December 31, 2023 and 2022, and the 
results of its operations and its cash flows for each of the years in the three-year period ended December 31, 2023, in 
conformity with U.S. generally accepted accounting principles.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United 
States) (PCAOB), the Company’s internal control over financial reporting as of December 31, 2023, based on criteria 
established in Internal Control – Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the 
Treadway Commission, and our report dated February 29, 2024 expressed an unqualified opinion on the effectiveness of 
the Company’s internal control over financial reporting.

Basis for Opinion

These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to 
express an opinion on these consolidated financial statements based on our audits. We are a public accounting firm 
registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. 
federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the 
PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and 
perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free of material 
misstatement, whether due to error or fraud. Our audits included performing procedures to assess the risks of material 
misstatement of the consolidated financial statements, whether due to error or fraud, and performing procedures that 
respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and 
disclosures in the consolidated financial statements. Our audits also included evaluating the accounting principles used and 
significant estimates made by management, as well as evaluating the overall presentation of the consolidated financial 
statements. We believe that our audits provide a reasonable basis for our opinion.

Critical Audit Matter

The critical audit matter communicated below is a matter arising from the current period audit of the consolidated financial 
statements that was communicated or required to be communicated to the audit committee and that: (1) relates to accounts 
or disclosures that are material to the consolidated financial statements and (2) involved our especially challenging, 
subjective, or complex judgments. The communication of a critical audit matter does not alter in any way our opinion on 
the consolidated financial statements, taken as a whole, and we are not, by communicating the critical audit matter below, 
providing a separate opinion on the critical audit matter or on the accounts or disclosures to which it relates.

 46

KPMG LLP, a Delaware limited liability partnership and a member firm of
the KPMG global organization of independent member firms affiliated with
KPMG International Limited, a private English company limited by guarantee.

Evaluation of the assessment of the realizability of deferred tax assets

As discussed in Notes 1 and 7 to the consolidated financial statements, the Company has assessed the realizability 
of the deferred tax assets as of December 31, 2023, and has considered the relevant positive and negative evidence 
available to determine whether it is more likely than not that some portion, or all, of the deferred tax assets will 
not be realized. The realization of the deferred tax assets is dependent on several factors, including the generation 
of sufficient taxable income to realize its deferred tax assets. The Company believes it is more likely than not that 
the benefit from the recorded deferred tax assets will not be realized. The Company has recorded a valuation 
allowance for these deferred tax assets of $112.2 million as of December 31, 2023.

We identified the evaluation of the realizability of the US deferred tax assets as a critical audit matter. Subjective 
auditor judgment, including the involvement of tax professionals with specialized skills and knowledge, was 
required to evaluate the key evidence, including the amount of, adjustments to, and timing of cumulative losses in 
recent years, recent period pretax income trends, and expected increases in future taxable income from 
restructuring activities as it relates to the Company’s determination of whether it is more likely than not that some 
portion, or all, of the deferred tax assets will not be realized. Changes in the estimated impact of key evidence on 
future earnings potential could have a significant impact on the realization of the Company’s deferred tax assets 
and the amount of the valuation allowance.

The following are the primary procedures we performed to address this critical audit matter. We evaluated the 
design and tested the operating effectiveness of certain internal controls related to the Company’s assessment of 
the realizability of the US deferred tax assets. This included controls related to the evaluation of the key evidence. 
We evaluated the amount of, adjustments to, and timing of cumulative losses in recent years by assessing the 
appropriateness of adjustments to historical amounts as well as the weight given to the key evidence in the context 
of the applicable accounting standards. We evaluated recent period pretax income trends and expected increases in 
future taxable income from restructuring activities by performing sensitivity analyses over these pieces of 
evidence to determine the potential impact they could have on the realizability of the US deferred tax assets. We 
involved tax professionals with specialized skills and knowledge, who assisted in evaluating the Company’s 
assessment of realizability of the US deferred tax assets and the resulting valuation allowance by assessing the 
appropriateness of management's evaluation of the impact of the key evidence on the realizability of the US 
deferred tax assets in the context of the applicable accounting standards.

We have served as the Company’s auditor since 2014.

Boise, Idaho 
February 29, 2024

 47

PetIQ, Inc.

Consolidated Balance Sheets
(In 000’s except for per share amounts)

Current assets

Cash and cash equivalents

Accounts receivable, net 

Inventories

Other current assets

Total current assets

Property, plant and equipment, net

Operating lease right of use assets

Other non-current assets

Intangible assets, net 

Goodwill

Total assets

Liabilities and equity

Current liabilities

Accounts payable

Accrued wages payable
Accrued interest payable

Other accrued expenses
Current portion of operating leases

Current portion of long-term debt and finance leases

Total current liabilities

Operating leases, less current installments
Long-term debt, less current installments

Finance leases, less current installments
Other non-current liabilities

Total non-current liabilities

Equity

Additional paid-in capital
Class A common stock, par value $0.001, 125,000 shares authorized; 29,570 and 
29,348 shares issued, respectively
Class B common stock, par value $0.001 per share, 8,402 shares authorized; 231 and 
252 shares issued and outstanding, respectively 
Class A treasury stock, at cost, 373 and 373 shares, respectively
Accumulated deficit
Accumulated other comprehensive loss

Total stockholders' equity

Non-controlling interest

Total equity

Total liabilities and equity

December 31, 
2023

December 31, 
2022

$ 

116,369  $ 

142,511 

159,309 

12,645 

430,834 

57,097 

19,079 

2,083 

159,729 

199,404 

$ 

868,226  $ 

101,265 

118,004 

142,605 

8,238 

370,112 

73,395 

18,231 

1,373 

172,479 

183,306 

818,896 

$ 

139,264  $ 

112,995 

16,734 
6,636 

10,692 
7,608 

8,595 
189,529 

13,763 
437,820 

516 
3,600 

11,512 
1,912 

7,725 
6,595 

8,751 
149,490 

12,405 
443,276 

907 
1,025 

455,699 

457,613 

387,349 

378,709 

29 

29 

— 
(3,857)   
(160,602)   
(1,706)   

221,213 
1,785 

222,998 

$ 

868,226  $ 

— 
(3,857) 
(162,733) 
(2,224) 
209,924 
1,869 

211,793 

818,896 

See accompanying notes to the consolidated financial statements.

 48

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
PetIQ, Inc.
Consolidated Statements of Operations
(In 000’s except for per share amounts)

Year Ended December 31,

2023

2022

2021

$ 

968,151  $ 

800,305  $ 

133,812 

1,101,963 

732,422 

116,801 

849,223 

252,740 

121,208 

921,513 

606,548 

105,302 

711,850 

209,663 

825,395 

107,133 

932,528 

646,402 

99,733 

746,135 

186,393 

Product sales

Services revenue

Total net sales

Cost of products sold

Cost of services

Total cost of sales

Gross profit

Operating expenses

Selling, general and administrative expenses

196,236 

182,561 

170,521 

Restructuring

Impairment and other asset charges

Operating income (loss)

Interest expense, net
Loss on debt extinguishment

Other expense (income), net
Total other expense, net

Pretax net income (loss)
Income tax benefit (expense)

Net income (loss)
Net income (loss) attributable to non-controlling interest

11,751 

7,680 
37,073 

34,547 
— 

160 
34,707 

2,366 
173 

2,539 
408 

— 

47,264 
(20,162)   

27,374 
— 

(130)   

27,244 

(47,406)   
(1,214)   

(48,620)   
(412)   

Net income (loss) attributable to PetIQ, Inc.

$ 

2,131  $ 

(48,208)  $ 

— 

— 
15,872 

24,696 
5,453 

(1,763) 
28,386 

(12,514) 
(3,869) 

(16,383) 
(416) 

(15,967) 

Net income (loss) per share attributable to PetIQ, Inc. Class A 
common stock

Basic
Diluted

Weighted Average shares of Class A common stock outstanding 

Basic

Diluted

$ 
$ 

0.07  $ 
0.07  $ 

(1.65)  $ 
(1.65)  $ 

(0.57) 
(0.57) 

29,135 

29,530 

29,159 

29,159 

28,242 

28,242 

See accompanying notes to the consolidated financial statements.

 49

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
PetIQ, Inc.
Consolidated Statements of Comprehensive Income (Loss)
($’s in 000’s)

Net income (loss)

Foreign currency translation adjustment

Comprehensive income (loss)

Comprehensive income (loss) attributable to non-controlling interest

Year Ended December 31,

2023

2022

2021

$ 

2,539  $ 

(48,620)  $ 

(16,383) 

522 

3,061 

412 

(1,553)   

(65) 

(50,173)   

(16,448) 

(425)   

(417) 

Comprehensive income (loss) attributable to PetIQ, Inc.

$ 

2,649  $ 

(49,748)  $ 

(16,031) 

See accompanying notes to the consolidated financial statements.

 50

 
 
 
 
 
 
PetIQ, Inc.
Consolidated Statements of Cash Flows
($’s in 000’s)

Cash flows from operating activities

Net income (loss)

Adjustments to reconcile net income (loss) to net cash provided by 
operating activities

Year Ended December 31,
2022

2021

2023

$ 

2,539  $ 

(48,620)  $ 

(16,383) 

Depreciation and amortization of intangible assets and loan fees

44,498 

35,468 

Loss on debt extinguishment

Loss (gain) on disposition of property, plant, and equipment

Stock based compensation expense

Deferred tax adjustment

Impairment and other asset charges

Other non-cash activity
Changes in assets and liabilities, net of business acquisition

Accounts receivable

Inventories

Other assets

Accounts payable

Accrued wages payable

Other accrued expenses

Net cash provided by operating activities
Cash flows from investing activities

Proceeds from disposition of property, plant, and equipment

Purchase of property, plant, and equipment

Business acquisitions (net of cash acquired)

Net cash used in investing activities
Cash flows from financing activities

Proceeds from issuance of long-term debt

Principal payments on long-term debt

Tax distributions to LLC Owners

Principal payments on finance lease obligations

Payment of deferred financing fees and debt discount

Tax withholding payments on Restricted Stock Units

Stock repurchase

Exercise of options to purchase Class A common stock

Net cash (used in) provided by financing activities
Net change in cash and cash equivalents
Effect of exchange rate changes on cash and cash equivalents
Cash and cash equivalents, beginning of period

— 

8 

9,468 

(172)   

7,680 

(85)   

(24,457)   

(16,041)   

(4)   

25,950 

5,342 

7,161 

61,887 

— 

(9,145)   

(27,634)   

(36,779)   

— 

438 

11,363 

599 

47,264 

(385)   

(4,137)   

(46,297)   

1,093 

58,546 

(1,225)   

(6,083)   

48,024 

— 

(11,973)   

— 

(165)   

(1,494)   

— 

(984)   

— 

54 

(10,189)   
14,919 
185 
101,265 

— 

(1,493)   

— 

(875)   

(3,857)   

115 

(13,710)   
22,341 

(482)   

79,406 

39,300 

5,453 

(1,183) 

9,428 

3,487 

— 

233 

(11,197) 

1,283 

(1,380) 

(12,131) 

2,194 

4,663 

23,767 

5,132 

(31,270) 

— 

(70) 

(1,926) 

(7,656) 

(937) 

— 

13,426 

48,334 
45,963 
(13) 
33,456 

79,406 

(11,973)   

(26,138) 

35,000 

59,000 

642,568 

(42,600)   

(66,600)   

(597,071) 

Cash and cash equivalents, end of period

$ 

116,369  $ 

101,265  $ 

See accompanying notes to the consolidated financial statements.

 51

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
PetIQ, Inc.
Consolidated Statements of Cash Flows
($’s in 000’s)

Supplemental cash flow information

Interest paid, net

Net change in property, plant, and equipment acquired through 
accounts payable

Finance lease additions

Net change of deferred tax asset from step-up in basis

Income taxes paid, net of refunds

Net change in accrued tax distribution

Year Ended December 31,

2023

2022

2021

$ 

27,194  $ 

26,404  $ 

19,189 

89 

775 

— 

558 

299 

509 

59 

— 

359 

— 

735 

1,191 

3,348 

418 

7 

See accompanying notes to the consolidated financial statements.

 52

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
PetIQ, Inc.
Consolidated Statements of Stockholders’ Equity
(In 000’s)

Accumulated
Deficit

Accumulated
Other
Comprehensive
Loss

Class A Common

Treasury Stock

Class B Common

Shares

Dollars

Shares

Dollars

Shares

Dollars

Balance - January 1, 2021

$ 

(98,558)  $ 

(686) 

25,711  $ 

Exchange of LLC Interests held by LLC Owners

Net increase in deferred tax asset from LLC Interest 
transactions

Accrued tax distributions

Other comprehensive loss

Stock based compensation expense

Exercise of options to purchase common stock

Issuance of stock vesting of RSU's, net of tax 
withholdings

— 

— 

— 

— 

— 

— 

— 

Net loss

(15,967) 

Balance - December 31, 2021

$ 

(114,525)  $ 

Exchange of LLC Interests held by LLC Owners

Other comprehensive loss

Treasury stock purchased

5
3

Stock based compensation expense

Exercise of options to purchase common stock

Issuance of stock vesting of RSU's, net of tax 
withholdings

— 

— 

— 

— 

— 

— 

Net loss

(48,208) 

66 

— 

— 

(64) 

— 

— 

— 

— 

(684) 

— 

(1,540) 

— 

— 

— 

— 

— 

2,768 

— 

— 

— 

— 

583 

77 

— 

29,139  $ 

20 

— 

— 

— 

2 

187 

— 

Balance - December 31, 2022

$ 

(162,733)  $ 

(2,224) 

29,348  $ 

Exchange of LLC Interests held by LLC Owners

Accrued tax distributions

Other comprehensive income

Stock based compensation expense

Exercise of options to purchase common stock

Issuance of stock vesting of RSU's, net of tax 
withholdings

Net income

— 

— 

— 

— 

— 

— 

2,131 

— 

— 

518 

— 

— 

— 

— 

21 

— 

— 

— 

3 

198 

— 

Balance - December 31, 2023

$ 

(160,602)  $ 

(1,706) 

29,570  $ 

Note that certain figures shown in the table above may not recalculate due to rounding.

26 

3 

— 

— 

— 

— 

— 

— 

— 

29 

— 

— 

— 

— 

— 

— 

— 

29 

— 

— 

— 

— 

— 

— 

— 

29 

—  $ 

— 

— 

— 

— 

— 

— 

— 

— 

—  $ 

— 

— 

373 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

(3,857) 

— 

— 

— 

— 

373  $ 

(3,857) 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

3,040  $ 

(2,768) 

— 

— 

— 

— 

— 

— 

— 

272  $ 

(20) 

— 

— 

— 

— 

— 

— 

252  $ 

(21) 

— 

— 

— 

— 

— 

— 

Additional
Paid-in
Capital

Non-
controlling
Interest

Total
Equity

3  $ 

319,642  $ 

25,983  $ 

246,410 

(3) 

— 

— 

— 

— 

— 

— 

— 

23,531 

3,235 

— 

— 

9,109 

13,426 

(937) 

— 

(23,597) 

113 

(7) 

(1) 

319 

— 

— 

— 

3,348 

(7) 

(65) 

9,428 

13,426 

(937) 

(416) 

(16,383) 

—  $ 

368,006  $ 

2,394  $ 

255,220 

— 

— 

— 

— 

— 

— 

— 

199 

— 

— 

11,264 

115 

(875) 

— 

(199) 

(13) 

— 

99 

— 

— 

— 

(1,553) 

(3,857) 

11,363 

115 

(875) 

(412) 

(48,620) 

—  $ 

378,709  $ 

1,869  $ 

211,793 

— 

— 

— 

— 

— 

— 

— 

180 

— 

— 

9,390 

54 

(984) 

— 

(180) 

(394) 

4 

78 

— 

— 

408 

— 

(394) 

522 

9,468 

54 

(984) 

2,539 

373  $ 

(3,857) 

231  $ 

—  $ 

387,349  $ 

1,785  $ 

222,998 

See accompanying notes to the consolidated financial statements.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the consolidated financial statements

Note 1 – Principal Business Activity and Significant Accounting Policies

Principal Business Activity and Principals of Consolidation

PetIQ is a leading pet medication, product and wellness company delivering a smarter way for pet parents to help pets live 
their best lives through convenient access to affordable health and wellness products and veterinary services. We have two 
reporting segments: (i) Products; and (ii) Services.  PetIQ believes that pets are an important part of the family and deserve 
the best products and care we can provide.

Our Products segment consists of our product manufacturing and distribution business through which we manufacture and 
distribute  pet  medication  and  health  and  wellness  products  to  major  U.S.  retail  and  e-commerce  channels  through  more 
than 60,000 points of distribution. We focus our offerings on innovative, proprietary value-branded products, and leading 
third-party  branded  products  for  dogs  and  cats,  including  pet  Rx  medications,  OTC  medications  and  wellness  products.  
Our Products segment is further supported by our world-class medications manufacturing facility in Omaha, Nebraska and 
health and wellness manufacturing facility in Springville, Utah.

Our  Services  segment  consists  of  veterinary  services,  and  related  product  sales,  provided  by  the  Company  directly  to 
consumers.  Our  national  veterinarian  service  platform  operates  at  over  2,600  community  clinic  locations  and  wellness 
centers hosted at retailers across 39 states providing cost effective and convenient veterinary wellness services. We offer 
diagnostic tests, vaccinations, prescription medications, microchipping, grooming and hygiene and wellness checks.

PetIQ is the managing member of PetIQ Holdings, LLC (“HoldCo”), a Delaware limited liability company, which is the 
sole  member  of  PetIQ,  LLC  (“Opco”)  and,  through  HoldCo,  operate  and  control  all  the  business  and  affairs  of  Opco.  
PetIQ and HoldCo are holding companies with no other operations, cash flows, material assets or liabilities other than the 
equity interests in Opco.

The  consolidated  financial  statements  include  the  accounts  of  the  Company  and  all  majority-owned  subsidiaries.  All 
intercompany transactions and balances have been eliminated in consolidation.

Use of Estimates

The  preparation  of  consolidated  financial  statements  in  conformity  with  GAAP  requires  management  to  make  estimates 
and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities 
at  the  date  of  the  consolidated  financial  statements  and  the  reported  amounts  of  sales  and  expenses  during  the  reporting 
period.  Actual  results  could  differ  from  those  estimates.  Significant  items  subject  to  such  estimates  and  assumptions 
include  the  useful  lives  of  property,  plant,  and  equipment  and  intangible  assets;  the  valuation  of  property,  plant,  and 
equipment,  intangible  assets  and  goodwill,  the  valuation  of  assets  and  liabilities  in  connection  with  acquisitions,  the 
valuation of deferred tax assets, the valuation of inventories, and reserves for legal contingencies.

Fair Value of Financial Instruments

Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability (an exit price) in an 
orderly  transaction  between  market  participants  at  the  reporting  date.  The  accounting  guidance  establishes  a  three-tiered 
hierarchy, which prioritizes the inputs used in the valuation methodologies in measuring fair value:

Level 1—Quoted prices in active markets for identical assets or liabilities.

Level 2—Inputs other than Level 1 that are observable, either directly or indirectly, such as quoted prices in markets that 
are not active; or other inputs that are observable or can be corroborated by observable market data for substantially the full 
term of the assets or liabilities.

Level 3—Unobservable inputs that are supported by little or no market activity and that are significant to the fair value of 
the assets or liabilities.

The  categorization  of  a  financial  instrument  within  the  valuation  hierarchy  is  based  on  the  lowest  level  of  input  that  is 
significant to the fair value measurement.

 54

  
The carrying amounts of the Company’s financial instruments, including cash and cash equivalents, accounts receivable, 
accounts payable and accrued liabilities, are at cost, which approximates fair value due to their relatively short maturities. 

Cash and Cash Equivalents

Cash  equivalents  consist  of  highly  liquid  investments  with  an  original  maturity  of  three  months  or  less  at  the  date  of 
acquisition. All credit card, debit card and electronic transfer transactions that process in less than seven days are classified 
as cash and cash equivalents. The Company maintains its cash accounts in various deposit accounts, the balances of which 
at times exceeded federal deposit insurance limits during the periods presented.

Receivables and Credit Policy

Trade  receivables  due  from  customers  are  uncollateralized  customer  obligations  due  under  normal  trade  terms  requiring 
payment within 45 days from the invoice date. Accounts receivable are stated at the amount billed to the customer, net of 
discounts  and  estimated  deductions.  The  Company  does  not  have  a  policy  for  charging  interest  on  overdue  customer 
account balances. The Company provides an allowance for credit losses equal to expected losses. The Company’s estimate 
is based on historical collection experience, a review of the current status of trade accounts receivable and known current 
economic  conditions.  Payments  of  trade  receivables  are  allocated  to  the  specific  invoices  identified  on  the  customer’s 
remittance advice.

Other  receivables  consists  of  various  receivables  due  from  vendors,  banking  institutions,  employees,  and  government 
agencies.

Accounts receivable, net consists of the following as of: 

$'s in 000's

Trade receivables

Other receivables

Less: Allowance for doubtful accounts

Total accounts receivable, net

Inventories

December 31, 
2023

December 31, 
2022

$ 

126,835  $ 

15,821 

142,656 

104,612 

13,790 

118,402 

(145)   

(398) 

$ 

142,511  $ 

118,004 

Inventories  are  stated  at  the  lower  of  cost  or  net  realizable  value.  Cost  is  determined  on  the  FIFO  method  and  includes 
estimated rebate amounts. The Company maintains reserves for estimated obsolete or unmarketable inventory based on the 
difference  between  the  cost  of  inventory  and  its  estimated  net  realizable  value.  In  estimating  the  reserves,  management 
considers factors such as excess or slow-moving inventories, product expiration dating, and market conditions. Changes in 
these conditions may result in additional reserves. Major components of inventories consist of the following as of:

$'s in 000's

Raw materials 

Work in progress

Finished goods

Total inventories

Property, Plant, and Equipment

December 31, 2023

December 31, 2022

$ 

$ 

16,055 

$ 

2,591 

140,663 

159,309 

$ 

17,464 

2,234 

122,907 

142,605 

Property, plant, and equipment are recorded at cost. Expenditures for improvements that significantly add to the productive 
capacity  or  extend  the  useful  life  of  an  asset  are  capitalized.  Expenditures  for  maintenance  and  repairs  are  charged  to 
expense as incurred. Long-lived assets are reviewed for impairment whenever events or changes in circumstances indicate 
that  the  carrying  amount  of  an  asset  may  not  be  recoverable.  No  impairment  charge  was  recorded  for  the  years  ended 
December 31, 2023, 2022 and 2021. 

 55

 
 
 
 
 
 
 
 
 
Depreciation  and  amortization  is  provided  using  the  straight-line  method,  based  on  estimated  useful  lives  of  the  assets, 
except for leasehold improvements and finance leased assets which are depreciated over the shorter of the expected useful 
life  or  the  lease  term.  Depreciation  and  amortization  expense  is  recorded  in  cost  of  sales  and  selling,  general  and 
administrative  expenses  in  the  consolidated  statements  of  operations,  depending  on  the  use  of  the  asset.  The  estimated 
useful lives of property, plant, and equipment are as follows:

Computer equipment and software

Vehicle and vehicle accessories

Buildings

Equipment

Leasehold improvements

Furniture and fixtures

Goodwill and Intangible Assets

3 years

3-5 years

33 years

2-15 years

2-15 years

5-10 years

Goodwill  is  the  excess  of  the  consideration  paid  over  the  fair  value  of  specifically  identifiable  assets,  liabilities  and 
contingent liabilities in a business combination. Intangible assets acquired are recorded at estimated fair value. Goodwill 
and intangible assets deemed to have indefinite lives are not amortized, but are tested for impairment annually during the 
fourth quarter, and at any time when events suggest an impairment more likely than not occurred.

To  assess  goodwill  for  impairment,  the  Company,  depending  on  relevant  facts  and  circumstances,  performs  either  a 
qualitative  assessment  or  a  quantitative  analysis  utilizing  a  discounted  cash  flow  valuation  model.  In  performing  the 
qualitative  assessment,  the  Company  evaluates  relevant  factors  such  as  macroeconomic  conditions,  industry  and  market 
considerations,  cost  factors  and  overall  financial  performance,  as  well  as  company  and  reporting  unit  specific  items.  If, 
after assessing these qualitative factors, the Company determines that it is more likely than not that the carrying value of 
the reporting unit is less than its fair value, then no further testing is required. In performing a quantitative analysis, the 
Company determines the fair value of a reporting unit using management’s assumptions about future cash flows based on 
long-range strategic plans. This approach incorporates many assumptions including discount rates and future growth rates. 
In the event the carrying amount of a reporting unit exceeded its fair value, an impairment loss would be recognized.

As  a  result  of  the  Company's  annual  impairment  test,  no  impairment  charges  were  recorded  for  the  years  ended 
December 31, 2023 and 2021, respectively. However, during the year ended December 31, 2022 the Company determined 
that  the  fair  value  of  the  Services  reporting  unit  was  less  than  it's  carrying  value,  resulting  in  a  non-cash  goodwill 
impairment charge of $47.3 million.

Indefinite-lived  intangible  assets  are  tested  for  impairment  utilizing  either  a  qualitative  assessment  or  a  quantitative 
analysis.  For  a  qualitative  assessment,  the  Company  identifies  and  considers  relevant  key  factors,  events,  and 
circumstances to determine whether it is necessary to perform a quantitative impairment test. The key factors considered 
include  macroeconomic,  industry,  and  market  conditions,  as  well  as  the  asset's  actual  and  forecasted  results.  For  the 
quantitative  impairment  tests,  the  Company  compares  the  carrying  amounts  to  the  current  fair  market  values.  Intangible 
assets  with  definite  lives  are  amortized  over  their  estimated  useful  lives  to  reflect  the  pattern  over  which  the  economic 
benefits  of  the  intangible  assets  are  consumed.  Definite-lived  intangible  assets  are  also  evaluated  for  impairment  when 
impairment indicators are present. No impairment was recorded as a result of this test or was recorded for the years ended 
December 31, 2023, 2022, and 2021.

Assets and Liabilities Held for Sale

During  the  fourth  quarter  of  2023,  the  Company  committed  to  a  plan  to  sell  its  foreign  subsidiary  within  the  Products 
segment, Mark & Chappell ("M&C"), and initiated the required actions to complete such a sale. Based on the applicable 
requirements, the Company concluded that the M&C business met the held for sale criteria as of December 31, 2023. As 
such, the assets and liabilities of M&C are classified as held for sale and presented as $4.2 million of assets within Other 
current  assets  and  $1.2  million  of  liabilities  within  Other  accrued  expenses  in  our  Consolidated  Balance  Sheets  as  of 
December 31, 2023. In connection with the expected sale of the business and classification of related assets and liabilities 
as held for sale, we recorded asset charges of $7.7 million during the year ended December 31, 2023, which is included on 
our  Consolidated  Statements  of  Operations  within  Impairment  and  other  asset  charges.  We  expect  the  sale  of  Mark  & 
Chappell will close during the first quarter of 2024.

 56

Convertible Debt

On  May  19,  2020,  the  Company  issued  $143.8  million  aggregate  principal  amount  of  Convertible  Notes  due  2026  (the 
“Notes”). See Note 5 – “Debt.” Simultaneously, with the issuance of the Notes, we bought capped call options from certain 
financial  institutions  to  minimize  the  impact  of  potential  dilution  of  our  Class  A  common  stock  upon  conversion  of  the 
Notes.  The  premium  for  the  capped  call  options  was  recorded  as  additional  paid-in  capital  in  our  consolidated  balance 
sheets as the options are settleable in our Class A common stock.

Revenue Recognition

When Performance Obligations Are Satisfied

A performance obligation is a promise in a contract to transfer a distinct good or service to the customer and is the unit of 
account  for  revenue  recognition.  A  contract’s  transaction  price  is  allocated  to  each  distinct  performance  obligation  and 
recognized  as  revenue  when,  or  as,  the  performance  obligation  is  satisfied.  The  Company’s  performance  obligations  are 
product sales and the delivery of veterinary services.

Revenue  is  generally  recognized  for  product  sales  on  a  point  in  time  basis  when  product  control  is  transferred  to  the 
customer. In general, control transfers to the customer when the product is shipped or delivered to the customer based upon 
applicable shipping terms, as the customer can direct the use and obtain substantially all of the remaining benefits from the 
asset at this point in time.

Revenue for services is recognized over time as the service is delivered, typically over a single day. Payment is typically 
rendered at the time of service. Customer contracts generally do not include more than one performance obligation. When a 
contract  does  contain  more  than  one  performance  obligation,  we  allocate  the  contract’s  transaction  price  to  each 
performance obligation based on its relative standalone selling price. The standalone selling price for each distinct good is 
generally determined by directly observable data. The Company began offering subscription based veterinary service plans 
to customers of the Services segment in 2021; however, total activity during the years ended December 31, 2023, 2022, and 
2021 was immaterial.

The performance obligations in our contracts are satisfied within one year. As such, we have not disclosed the transaction 
price allocated to remaining performance obligations as of December 31, 2023 and 2022.

Variable Consideration

In addition to fixed contract consideration, most contracts include some form of variable consideration. The most common 
forms  of  variable  consideration  include  discounts,  rebates,  and  sales  returns  and  allowances.  Variable  consideration  is 
treated  as  a  reduction  in  revenue  when  product  revenue  is  recognized.  Depending  on  the  specific  type  of  variable 
consideration, we use either the expected value or most likely amount method to determine the variable consideration. We 
believe there will not be significant changes to our estimates of variable consideration when any related uncertainties are 
resolved with our customers. The Company reviews and updates its estimates and related accruals of variable consideration 
each  period  based  on  the  terms  of  the  agreements,  historical  experience,  and  any  recent  changes  in  the  market.  Any 
uncertainties  in  the  ultimate  resolution  of  variable  consideration  due  to  factors  outside  of  the  Company’s  influence  are 
typically resolved within a short timeframe therefore not requiring any additional constraint on the variable consideration.

Trade  marketing  expense,  consisting  primarily  of  customer  pricing  allowances  and  merchandising  funds  are  offered 
through various programs to customers and are designed to promote our products. They include the cost of in-store product 
displays, feature pricing in retailers' advertisements and other temporary price reductions. These programs are offered to 
our customers both in fixed and variable amounts. The ultimate cost of these programs depends on retailer performance and 
is subject to management estimates.

Certain retailers require the payment of product introductory fees in order to obtain space for the Company's products on 
the  retailer's  store  shelves.  This  cost  is  typically  a  lump  sum  and  is  determined  using  the  expected  value  based  on  the 
contract between the two parties.

Both trade marketing expense and product introductory fees are recognized as reductions of revenue at the time the transfer 
of  control  of  the  associated  products  occurs.  Accruals  for  expected  payouts,  or  amounts  paid  in  advance,  under  these 
programs are included as accounts payable or other current assets in the consolidated balance sheets.

 57

Significant Payment Terms

Our  customer  contracts  identify  the  product,  quantity,  price,  payment  and  final  delivery  terms.  Payment  terms  usually 
include  early  pay  discounts.  We  grant  payment  terms  consistent  with  industry  standards.  Although  some  payment  terms 
may be more extended, terms beyond one year are not typically granted at contract inception. As a result, we do not adjust 
the promised amount of consideration for the effects of a significant financing component because the period between our 
transfer of a promised good or service to a customer and the customer’s payment for that good or service is typically one 
year or less.

Shipping and other costs

All shipping and handling costs associated with outbound freight are accounted for as fulfillment costs and are included in 
the cost of sales. This includes shipping and handling costs after control over a product has transferred to a customer.

Sales tax collected from customers and remitted to governmental authorities is not included in revenue and is reflected as a 
liability on the Company’s consolidated balance sheets.

Warranties & Returns

PetIQ provides all customers with a standard or assurance type warranty. Either stated or implied, the Company provides 
assurance the related products will comply with all agreed-upon specifications and other warranties provided under the law. 
No significant services beyond an assurance warranty are provided to customers.

The  Company  does  not  grant  a  general  right  of  return.  However,  customers  may  return  defective  or  non-conforming 
products.    Additionally,  customers  from  time  to  time  will  negotiate  certain  return  provisions  to  facilitate  seasonal  retail 
inventory changes or to reset placement within stores. Customer remedies may include either a cash refund or an exchange 
of  the  product.  As  a  result,  the  right  of  return  and  related  refund  liability  is  estimated  and  recorded  as  a  reduction  in 
revenue. This return estimate is reviewed and updated each period and is based on historical sales and return experience.

Contract balances

Contract  asset  and  liability  balances  as  of  December  31,  2023  and  2022  are  immaterial.  The  Company  does  not  have 
significant deferred revenue or unbilled receivable balances.

Cost of Services

Cost of Services are comprised of all service and product costs related to the delivery of veterinary services, including but 
not limited to, salaries and contract costs of veterinarians, technicians and other clinic based personnel, transportation and 
delivery  costs,  rent,  occupancy  costs,  supply  costs,  depreciation  and  amortization  of  clinic  assets,  certain  marketing  and 
promotional expenses and costs of goods sold.

Research and Development and Advertising Costs

Research  and  development  and  advertising  costs  are  expensed  as  incurred  and  are  included  in  selling,  general  and 
administrative  expenses.  Research  and  development  costs  amounted  to  $1.1  million,  $2.1  million,  and  $8.0  million  and 
advertising costs were $45.6 million, $20.1 million, and $16.2 million for the years ended December 31, 2023, 2022, and 
2021, respectively.

Collaboration Agreements

Through the Perrigo Animal Health Acquisition, we entered into a product development and asset purchase agreement with 
a third party for certain product formulations in development by the third party. During the year ended December 31, 2021, 
the Company opted out of the arrangement for two of the product formulations, and during the year ended December 31, 
2023  the  Company  opted  out  of  the  final  project.  Product  development  costs  were  expensed  as  incurred  or  as  milestone 
payments become probable, and the Company wrote off the remaining intangible asset upon abandonment of the project. 
All expenses are included in selling, general and administrative expenses on the consolidated statements of operations. The 
Company accrued $2.0 million in research and development expense within accounts payable in the consolidated balance 
sheets related to the agreement as a milestone was determined to be probable during the year ended December 31, 2021. 

 58

The  amount  was  paid  during  the  year  ended  December  31,  2022.    There  was  $1.7  million  of  expenses  incurred  upon 
abandonment of the project for the period ended December 31, 2023 and no expenses incurred under the agreement for the 
period ended December 31, 2022. See Note 4 for more information.

Litigation

The Company is subject to various legal proceedings, claims, litigation, investigations and contingencies arising out of the 
ordinary course of business. If the likelihood of an adverse legal outcome is determined to be probable and the amount of 
loss is estimable, then a liability is accrued in accordance with accounting guidance for Contingencies. If the assessment 
indicates  a  potentially  material  loss  contingency  is  not  probable  but  is  reasonably  possible,  or  is  probable  but  cannot  be 
estimated, then the nature of the contingent liability, together with an estimate of the range of possible loss if determinable 
and  material,  is  disclosed.  The  Company  consults  with  both  internal  and  external  legal  counsel  related  to  litigation.  See 
Note 13 for more information.

Stock Based Compensation

The Company expenses employee share-based awards under ASC Topic 718, Compensation—Stock Compensation, which 
requires compensation cost for the grant-date fair value of share-based awards to be recognized over the requisite service 
period. Stock options granted to executives and other employees are valued using the Black-Scholes option pricing model. 
See Note 9 for more information.

Accounting for Income Taxes

The Company uses the asset and liability approach for financial accounting and reporting of income taxes. Deferred income 
taxes reflect the net tax effect of temporary differences between the carrying amount of assets and liabilities for financial 
reporting  purposes  and  the  amounts  used  for  income  tax  purposes.  Deferred  taxes  are  measured  using  rates  expected  to 
apply to taxable income in years in which those temporary differences are expected to reverse. The effect of a change in tax 
rates on deferred tax assets and liabilities is recognized in income in the period that includes the enactment date.

We recognize deferred tax assets to the extent that we believe that these assets are more likely than not to be realized. In 
making  such  a  determination,  we  consider  all  available  positive  and  negative  evidence,  including  future  reversals  of 
existing  taxable  temporary  differences,  projected  future  taxable  income,  tax-planning  strategies,  and  results  of  recent 
operations.  If  we  determine  that  we  would  be  able  to  realize  our  deferred  tax  assets  in  the  future  in  excess  of  their  net 
recorded  amount,  we  would  make  an  adjustment  to  the  deferred  tax  asset  valuation  allowance,  which  would  reduce  the 
provision for income taxes.

The Company uses a two-step process for the measurement of uncertain tax positions that have been taken or are expected 
to  be  taken  in  a  tax  return.  The  first  step  is  a  determination  of  whether  the  tax  position  should  be  recognized  in  the 
consolidated financial statements. The second step determines the measurement of the tax position. The Company records 
potential interest and penalties on uncertain tax positions as a component of income tax expense.

Interest Expense, net

Interest expense, net, is comprised primarily of interest expense related to (i) our debt agreements, (ii) unused line fees, (iii) 
amortization of deferred loan fees and discounts, (iv) finance lease obligations and the mortgage note outstanding, offset by 
interest  income  earned  on  our  demand  deposits  and  other  assets.  Interest  expense  was  $38.3  million,  $28.2  million,  and  
$24.7 million for the years ended December 31, 2023, 2022, and 2021, respectively, offset by $3.7 million, $0.8 million, 
and $0.0 million of interest income, respectively.

Non-Controlling Interest

The  non-controlling  interests  on  the  consolidated  statements  of  operations  represents  the  portion  of  earnings  or  loss 
attributable to the economic interest in the Company’s subsidiary, HoldCo, held by the non-controlling holders of Class B 
common  stock  and  limited  liability  company  interests  in  HoldCo.  Non-controlling  interests  on  the  consolidated  balance 
sheet represents the portion of net assets of the Company attributable to the non-controlling holders of Class B common 
stock and Limited Liability Company interests in HoldCo.

 59

Earnings (Loss) Per Share

Basic  earnings  (loss)  per  share  is  computed  by  dividing  net  income  (loss)  attributable  to  PetIQ,  Inc.  by  the  weighted 
average shares outstanding during the period. Diluted earnings (loss) per share is computed by dividing net income (loss) 
attributable to PetIQ, Inc., adjusted as necessary for the impact of potentially dilutive securities, by the weighted-average 
shares  outstanding  during  the  period  and  the  impact  of  securities  that  would  have  a  dilutive  effect  on  income  (loss)  per 
share. See Note 8 for further discussion.

Recently Issued Accounting Pronouncements / Adopted Accounting Standard Updates

From  time  to  time,  the  Financial  Accounting  Standards  Board  or  other  standards  setting  bodies  issue  new  accounting 
pronouncements. Updates to the Accounting Standards Codification are communicated through issuance of an Accounting 
Standards Update (“ASU”)

In November of 2023, the Financial Accounting Standards Board (FASB) issued ASU No. 2023-07, Segment Reporting 
(Topic  280):  Improvements  to  Reportable  Segment  Disclosures.  The  amendments  are  intended  to  increase  reportable 
segment disclosure requirements primarily through enhanced disclosures about significant segment expenses. The ASU is 
effective  on  a  retrospective  basis  for  fiscal  years  beginning  after  December  15,  2023,  and  interim  periods  within  fiscal 
years beginning after December 15, 2024. We are currently evaluating the impact of this guidance on the disclosures within 
our consolidated financial statements.

In  December  2023,  the  FASB  issued  ASU  No.  2023-09,  Income  Taxes  (Topic  740):  Improvements  to  Income  Tax 
Disclosures.  The  amendments  require  disclosure  of  specific  categories  in  the  rate  reconciliation  and  provide  additional 
information  for  reconciling  items  that  meet  a  quantitative  threshold  and  further  disaggregation  of  income  taxes  paid  for 
individually significant jurisdictions. The ASU is effective for fiscal years beginning after December 15, 2024, with early 
adoption  permitted.  We  are  currently  evaluating  the  impact  of  this  guidance  on  the  disclosures  within  our  consolidated 
financial statements.

Note 2 – Business Combination

Rocco & Roxie

The Company completed the acquisition of all of the membership units of Rocco & Roxie Supply Co, LLC ("R&R") on 
January 13, 2023 (the "R&R Acquisition"), which resulted in R&R becoming a wholly owned subsidiary of the Company.  
The R&R Acquisition expands the Company's brand and product portfolio to include stain and odor products and enables 
the Company to extend its offerings into premium dog supplements and jerky treats.  The Company paid $26.5 million for 
the membership interests of R&R using cash on hand.  The purchase was subject to normal working capital adjustments.  

The following table summarizes the final allocations of the consideration paid of $27.6 million, which included the $26.5 
million purchase price plus $1.1 million of working capital, to the assets acquired and liabilities assumed, based on the fair 
value at the date of the R&R Acquisition:

 60

$'s in 000's

Current assets

Other assets

Amortizable intangibles

Trade name

Customer relationships

Total amortizable intangibles

Goodwill

Total assets

Current liabilities

Other tax liabilities

Total liabilities

$ 

$ 

$ 

Fair Value

3,020 

1,208 

7,100 

320 

7,420 

20,641 

32,289 

1,000 

3,655 

4,655 

Purchase price, net of cash acquired

$ 

27,634 

Intangible  assets  will  be  amortized  over  the  estimated  useful  lives  of  the  assets  through  January  2033.  The  weighted 
average  amortization  period  of  the  amortizable  intangible  assets  is  approximately  9.9  years.  The  identifiable  intangible 
assets are measured at fair value as Level III in accordance with the fair value hierarchy.

Goodwill  represents  the  future  economic  benefits  that  do  not  qualify  for  separate  recognition  and  primarily  includes  the 
assembled workforce and other non-contractual relationships, as well as expected future synergies. Approximately $19.4 
million of the $20.6 million of Goodwill will not be tax deductible, and the remaining balance is expected to be deductible 
for tax purposes. Goodwill was allocated to the Products segment.  Transaction costs of $0.5 million were incurred and are 
recorded in Selling, General, and Administrative costs on the consolidated statement of operations.

Note 3 – Property, Plant, and Equipment

Property, plant, and equipment consists of the following at:

$'s in 000's

Leasehold improvements

Equipment

Vehicles and accessories

Computer equipment and software

Buildings

Furniture and fixtures

Land

Construction in progress

Less accumulated depreciation

Total property, plant, and equipment

December 31, 
2023

December 31, 
2022

$ 

18,379  $ 

26,892 

5,592 

21,256 

22,733 

3,481 

8,934 

4,234 

27,694 

27,187 

6,771 

17,501 

26,176 

3,499 

8,934 

4,797 

111,501 

(54,404)   

122,559 

(49,164) 

$ 

57,097  $ 

73,395 

Depreciation and amortization expense related to these assets total $24.8 million, $14.5 million, and $14.4 million for the 
years ended December 31, 2023, 2022, and 2021, respectively. Depreciation for the year ended December 31, 2023, 2022, 
and 2021 includes approximately $8.2 million, $0.0 million, and $2.0 million of accelerated depreciation related to fixed 
assets with shortened useful lives, respectively.

 61

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 4 – Intangible Assets and Goodwill

Intangible assets consist of the following at:

$'s in 000's

Amortizable intangibles

Certification

Customer relationships

Patents and processes

Brand names

Total amortizable intangibles

Less accumulated amortization

Total net amortizable intangibles

Non-amortizable intangibles

Trademarks and other

In-process research and development

Useful Lives

December 31, 
2023

December 31, 
2022

7 years $ 

350  $ 

350 

12-20 years

5-10 years

5-15 years

159,291 

12,855 

30,906 

203,402 

(76,912)   

126,490 

33,239 

— 

160,040 

14,634 

24,633 

199,657 

(62,085) 

137,572 

33,239 

1,668 

Intangible assets, net of accumulated amortization

$ 

159,729  $ 

172,479 

Certain intangible assets are denominated in currencies other than the U.S. Dollar; therefore, their gross and net carrying 
values are subject to  foreign  currency  movements. Amortization expense for the years  ended  December 31, 2023, 2022, 
and 2021 was $19.8 million, $18.1 million, and $22.3 million, respectively. 

During the year ended December 31, 2023, the Company opted out of the final acquired project from the Perrigo Animal 
Health  acquisition  included  in  in-process  research  and  development,  effectively  abandoning  the  associated  research  and 
development effort.  Accordingly, the Company wrote off the associated intangible asset of $1.7 million in the Products 
segment, the expense for which is included as amortization expense in selling, general and administrative expenses on the 
consolidated statement of operations for the year ended December 31, 2023.

Estimated future amortization expense for each of the following years is as follows:

Years ending December 31, ($'s in 000's)

2024

2025

2026

2027

2028

Thereafter

$ 

15,876 

14,899 

14,303 

13,640 

12,295 

55,477 

 62

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following is a summary of the changes in the carrying value of goodwill for the years ended December 31, 2023 and 
2022.

($'s in 000's)

Goodwill as of January 1, 2022

Foreign currency translation

Impairment

Goodwill as of December 31, 2022

Foreign currency translation

R&R Acquisition

Transfer to held for sale

Reporting Unit

Products

Services

Total

$ 

183,846  $ 

47,264  $ 

231,110 

(540)   

— 

183,306 

252 

20,641 

(4,795)   

— 

(47,264)   

— 

— 

— 

— 

(540) 

(47,264) 

183,306 

252 

20,641 

(4,795) 

Goodwill as of December 31, 2023

$ 

199,404  $ 

—  $ 

199,404 

Note 5 – Debt

On  April  13,  2021,  the  Company  entered  into  the  ABL  Facility  and  the  Term  Loan  B  (each  as  defined  below),  which 
replaced both the Amended Revolving Credit Agreement on July 8, 2019 (the "Amended Revolving Credit Agreement") 
and A&R Term Loan Agreement as well as fully repaid $27.5 million in other debt.

As part of the termination of the Amended Revolving Credit Agreement and the A&R Term Loan Credit agreement, and 
the  repayment  in  full  of  other  debt,  the  Company  wrote  off  $5.5  million  in  deferred  financing  fees  to  loss  on  debt 
extinguishment  and  incurred  an  additional  $0.9  million  in  costs  related  to  the  transaction  which  are  included  in  selling, 
general and administrative expenses for the year ended December 31, 2021.

Senior Secured Asset-Based Revolving Credit Facility – ABL

On April 13, 2021, Opco entered into an asset-based revolving credit agreement with KeyBank National Association, as 
administrative  agent  and  collateral  agent,  and  the  lenders’  party  thereto,  that  provides  revolving  credit  commitments  of 
$125.0 million, subject to a borrowing base limitation (the “ABL Facility”). The borrowing base for the ABL Facility at 
any time equals the sum of: (i) 90% of eligible investment-grade accounts; plus (ii) 85% of eligible other accounts; plus, 
(iii) 85% of the net orderly liquidation value of the cost of certain eligible on-hand and in-transit inventory; plus, (iv) at the 
option  of  Opco,  100%  of  qualified  cash;  minus  (v)  reserves.  The  ABL  Facility  bears  interest  at  a  variable  rate  plus  a 
margin, with the variable rate being based on a base rate or London Interbank Offered Rate, ("LIBOR") at the option of the 
Company.  On  February  3,  2023,  Opco  entered  into  the  First  Amendment  Agreement  to  the  ABL  Facility  to  replace  the 
interest rate benchmark from LIBOR to the Secured Overnight Financing Rate (“SOFR”). The rate at December 31, 2023
was 5.92%. The Company also pays a commitment fee on unused borrowings at a rate of 0.35%.

The ABL Facility is secured by substantially all the assets of HoldCo and its wholly-owned domestic subsidiaries including 
a first-priority security interest in personal property consisting of accounts receivable, inventory, cash, and deposit accounts 
(such  collateral  subject  to  such  first-priority  security  interest,  “ABL  Priority  Collateral”),  and  a  second-priority  security 
interest  in  all  other  personal  and  real  property  of  HoldCo  and  its  wholly-owned  domestic  subsidiaries  (such  collateral 
subject to such second-priority security interest, “Term Priority Collateral”), in each case, subject to customary exceptions. 
The  ABL  contains  customary  representations  and  warranties,  affirmative  and  negative  covenants  and  events  of  default, 
including  negative  covenants  that  restrict  the  ability  of  HoldCo  and  its  restricted  subsidiaries  to  incur  additional 
indebtedness,  pay  dividends,  make  investments,  loans,  and  acquisitions,  among  other  restrictions.  No  amounts  were 
outstanding under the ABL as of December 31, 2023.

Senior Secured Term Loan Facility – Term Loan B

On  April  13,  2021,  Opco  entered  into  a  term  credit  agreement  with  Jefferies  Finance  LLC,  as  administrative  agent  and 
collateral agent, and the lenders’ party thereto, that provides senior secured term loans of $300.0 million (the “Term Loan 
B”). The Term Loan B bears interest at a variable rate (with the variable rate being based on a base rate or LIBOR at the 
option  of  the  Company)  plus  a  margin  of  3.25%  in  the  case  of  base  rate  loans,  or  4.25%  in  the  case  of  LIBOR  loans. 
LIBOR rates are subject to a 0.50% floor. The Term Loan B requires quarterly payments of 0.25% of the original principal 

 63

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
amount, with the balance due on April 13, 2028. On May 25, 2023, the Term Loan B was amended to replace the interest 
rate benchmark from the Adjusted Eurodollar Rate to SOFR. The interest rate at December 31, 2023 was 10.17%.

The  Term  Loan  B  is  secured  by  substantially  all  the  assets  of  HoldCo  and  its  wholly-owned  domestic  subsidiaries, 
including a first-priority security interest in Term Priority Collateral and a second-priority security interest in ABL Priority 
Collateral,  in  each  case,  subject  to  customary  exceptions.  The  Term  Loan  B  contains  customary  representations  and 
warranties, affirmative and negative covenants and events of default, including negative covenants that restrict the ability 
of  HoldCo  and  its  restricted  subsidiaries  to  incur  additional  indebtedness,  pay  dividends,  make  investments,  loans,  and 
acquisitions, among other restrictions.

The fair value of the Term Loan B was  $281.9 million as of December 31, 2023. The estimated fair value of the Notes is 
based on market rates at the closing trading price as of December 31, 2023 and is classified as Level 2 in the fair value 
hierarchy.

Convertible Notes

On May 19, 2020, the Company issued $143.8 million in aggregate principal amount of 4.00% Convertible Senior Notes 
due 2026 (the “Notes”) pursuant to the indenture (the “Indenture”), dated as of May 19, 2020. The total net proceeds from 
the Notes offering, after deducting debt issuance costs paid or payable by us, was $137.9 million. The Notes accrue interest 
at  a  rate  of  4.00%  per  annum,  payable  semi-annually  in  arrears  on  June  1  and  December  1  of  each  year,  beginning  on 
December  1,  2020.  The  Notes  will  mature  on  June  1,  2026,  unless  earlier  repurchased,  redeemed  or  converted.  Before 
January 15, 2026, holders will have the right to convert their Notes only upon the occurrence of certain events. From and 
after  January  15,  2026,  holders  may  convert  their  Notes  at  any  time  at  their  election  until  the  close  of  business  on  the 
scheduled trading day immediately before the maturity date. The Company will settle conversions by paying or delivering, 
as applicable, cash, shares of its Class A common stock, or a combination of cash and shares of its Class A common stock, 
at  its  election.  The  initial  conversion  rate  is  33.7268  shares  of  Class  A  common  stock  per  $1,000  principal  amount  of 
Notes. The conversion rate and conversion price will be subject to customary adjustments upon the occurrence of certain 
events.  In  addition,  if  certain  corporate  events  that  constitute  a  “Make-Whole  Fundamental  Change”  (as  defined  in  the 
Indenture) occur, then the conversion rate will, in certain circumstances, be increased for a specified period of time.

The Notes are redeemable, in whole or in part, at the Company’s option at any time, and from time to time, on or after June 
1, 2023 and on or before the 40th scheduled trading day immediately before the maturity date, at a cash redemption price 
equal to the principal amount of the Notes to be redeemed, plus accrued and unpaid interest, if any, to, but excluding, the 
redemption date, but only if the last reported sale price per share of the Company’s Class A common stock exceeds 130% 
of the conversion price on (i) each of at least 20 trading days, whether or not consecutive, during the 30 consecutive trading 
days  ending  on,  and  including,  the  trading  day  immediately  before  the  date  the  Company  sends  the  related  redemption 
notice; and (ii) the trading day immediately before the date the Company sends such notice. In addition, calling any Notes 
will  constitute  a  Make-Whole  Fundamental  Change  with  respect  to  such  Notes,  which  will  result  in  an  increase  to  the 
conversion rate if such Notes are converted after they are called for redemption.

If  certain  corporate  events  that  constitute  a  “Fundamental  Change”  (as  defined  in  the  Indenture)  occur,  then  noteholders 
may require the Company to repurchase their Notes at a cash repurchase price equal to the principal amount of the Notes to 
be repurchased, plus accrued and unpaid interest, if any, to, but excluding, the fundamental change repurchase date. The 
definition of Fundamental Change includes certain business combination transactions involving the Company and certain 
de-listing events with respect to the Company’s Class A common stock.

The  Notes  are  the  Company’s  senior,  unsecured  obligations  and  are  (i)  equal  in  right  of  payment  with  the  Company’s 
existing  and  future  senior,  unsecured  indebtedness;  (ii)  senior  in  right  of  payment  to  the  Company’s  existing  and  future 
indebtedness that is expressly subordinated to the Notes; (iii) effectively subordinated to the Company’s existing and future 
secured  indebtedness,  to  the  extent  of  the  value  of  the  collateral  securing  that  indebtedness;  and  (iv)  structurally 
subordinated  to  all  existing  and  future  indebtedness  and  other  liabilities,  including  trade  payables,  and  (to  the  extent  the 
Company  is  not  a  holder  thereof)  preferred  equity,  if  any,  of  the  Company’s  subsidiaries.  The  Notes  contain  customary 
events of default.

The fair value of the Notes was $146.1 million as of December 31, 2023. The estimated fair value of the Notes is based on 
market rates at the closing trading price of the Convertible Notes as of December 31, 2023 and is classified as Level 2 in 
the fair value hierarchy.

 64

Capped Call Transactions

On May 14, 2020 and May 19, 2020, the Company entered into capped call transactions (the “Capped Call Transactions”) 
with two counterparties. The Capped Call Transactions cover, subject to anti-dilution adjustments substantially similar to 
the  Notes,  the  underlying  shares  of  Class  A  common  stock  and  are  intended  to  reduce,  subject  to  a  limit,  the  potential 
dilution  with  respect  to  the  Class  A  common  stock  upon  conversion  of  the  Notes.  The  cap  price  of  the  Capped  Call 
Transactions  is  $41.51  per  share  of  Class  A  common  stock,  and  is  subject  to  certain  adjustments  under  the  terms  of  the 
Capped Call Transactions.

The Company paid approximately $14.8 million for the Capped Call Transactions, which was recorded as additional paid-
in capital, using a portion of the gross proceeds from the sale of the Notes. The capped call is expected to be tax deductible 
as the Company elected to integrate the capped call into the Notes for tax purposes.

General Other Debt

The  Company  entered  into  a  mortgage  with  Huntington  Bank  to  finance  a  commercial  building  in  Eagle,  Idaho,  in 
December  2022.  The  mortgage  bears  interest  at  a  fixed  rate  of  2.0%  plus  LIBOR  and  utilizes  a  10  year  amortization 
schedule with a balloon payment of the balance due at that time. As of June 30, 2023 the interest rate benchmark changed 
from LIBOR to SOFR. The rate at December 31, 2023 was 7.47%.

In July 2020, the Company entered an asset purchase agreement that called for PetIQ to pay $20.6 million, $2.6 million at 
signing  and  $1.0  million  per  quarter  thereafter  with  no  interest.  The  Company  discounted  the  payment  stream  using  a 
market interest rate of 8.3%, resulting in an obligation of $17.5 million at the time it was entered into.

The following represents the Company’s long-term debt as of:

$'s in 000's

Convertible notes

Term loans

Revolving credit facility

Other debt

Net discount on debt and deferred financing fees

Less current maturities of long-term debt

Total long-term debt

December 31, 
2023

December 31, 
2022

$ 

143,750  $ 

292,500 

— 

15,564 

(6,587)   

143,750 

295,500 

— 

19,690 

(8,531) 

$ 

$ 

445,227  $ 

450,409 

(7,407)   

(7,133) 

437,820  $ 

443,276 

Future maturities of long-term debt, excluding net discount on debt and deferred financing fees, as of December 31, 2023, 
are as follows:

($'s in 000's)

2024

2025

2026

2027

2028

Thereafter

$ 

7,400 

4,600 

147,314 

3,600 

281,100 

7,800 

The Company incurred $6.4 million in debt issuance costs related to the Term Loan B, $1.0 million related to the ABL, and 
$0.2 million related to the new mortgage during the year ended December 31, 2021. 

 65

 
 
 
 
 
 
 
 
 
 
 
 
 
Note 6 – Leases

The Company leases certain real estate for commercial, production, and retail purposes, as well as equipment from third 
parties. Lease expiration dates are between 2024 and 2029. 

For both operating and finance leases, the Company recognizes a right-of-use asset, which represents the right to use the 
underlying  asset  for  the  lease  term,  and  a  lease  liability,  which  represents  the  present  value  of  our  obligation  to  make 
payments arising over the lease term.

We elected the short-term lease exemption for all leases that qualify. This means leases having an initial term of twelve 
months  or  less are not  recorded  on  the balance  sheet and the related  lease expense  is  recognized on a  straight-line basis 
over the term of the lease.

The Company’s leases may include options to extend or terminate the lease. Renewal options generally range from one to 
ten years and the options to extend are included in the lease term when it is reasonably certain that we will exercise that 
option. Some leases have variable payments, however, because they are not based on an index or rate, they are not included 
in the ROU assets and liabilities. Variable payments for real estate leases primarily relate to common area maintenance, 
insurance,  taxes  and  utilities.  Variable  payments  for  equipment  and  vehicles  primarily  relate  to  usage,  repairs,  and 
maintenance.  As  the  implicit  rate  is  not  readily  determinable  for  most  of  the  Company’s  leases,  the  Company  applies  a 
portfolio  approach  using  an  estimated  incremental  borrowing  rate,  giving  consideration  to  company  specific  information 
and  publicly  available  interest  rates  for  instruments  with  similar  characteristics,  to  determine  the  initial  present  value  of 
lease payments over the lease terms.

The components of lease expense consists of the following:

$'s in 000's

Finance lease cost

Amortization of right-of-use assets

Interest on lease liabilities

Operating lease cost
Variable lease cost(1)
Short-term lease cost

Sublease income

Total lease cost

For the Year Ended

December 31, 
2023

December 31, 
2022

December 31, 
2021

$ 

1,398  $ 

1,185  $ 

134 

7,845 

4,191 

115 

(387)   

$ 

13,296  $ 

243 

6,603 

1,318 

17 

(269)   

9,097  $ 

2,215 

338 

5,556 

1,283 

13 

(238) 

9,167 

(1) Variable  lease  cost  primarily  relates  to  maintenance  expenses  incurred  as  a  part  of  service  segment  optimization, 
common area maintenance, property taxes and insurance on leased real estate.

Other information related to leases was as follows as of:

Weighted-average remaining lease term (years)

Operating leases

Finance leases

Weighted-average discount rate

Operating leases

Finance leases

December 31, 2023 December 31, 2022

3.74

2.32

5.5%

5.4%

3.19

1.82

4.4%

4.5%

 66

 
 
 
 
 
 
 
 
 
 
 
 
 
Annual future commitments under non-cancelable leases as of December 31, 2023, consist of the following:

$'s in 000's

2024

2025

2026

2027

2028

Thereafter

Total minimum future obligations

Less interest

Present value of net future minimum obligations

Less current lease obligations

Long-term lease obligations

Supplemental cash flow information:

$'s in 000's

Cash paid for amounts included in the measurement of lease liabilities

Operating cash flows from finance leases

Operating cash flows from operating leases

Financing cash flows from finance leases

(Noncash) right-of-use assets obtained in exchange for lease obligations

Operating leases

Finance leases

Note 7 - Income Taxes

Lease Obligations

Operating Leases

Finance Leases

$ 

8,468  $ 

1,288 

6,068 

4,091 

2,466 

2,263 

177 

23,533  $ 

(2,162)   

21,371 

(7,608)   

13,763  $ 

306 

152 

73 

30 

— 

1,849 

(145) 

1,704 

(1,188) 

516 

$ 

$ 

December 31, 
2023

For the Year Ended
December 31, 
2022

December 31, 
2021

$ 

134  $ 

243  $ 

8,005 

1,494 

8,524 

775 

6,730 

1,493 

4,087 

59 

338 

3,928 

1,926 

5,212 

1,191 

The  Company  is  the  sole  managing  member  of  HoldCo.  HoldCo  is  treated  as  a  partnership  for  U.S.  federal  income  tax 
purposes with the remaining members of HoldCo (the “LLC Owners”) owning a non-controlling interest. The LLC Owners 
have  an  exchange  right  which  grants  them  the  right  to  exchange  a  HoldCo  partnership  interest  and  a  PetIQ  Class  B 
Common  Stock  share  for  a  PetIQ  Class  A  Common  Stock  share.  Upon  such  an  exchange,  the  Company  is  treated  as 
purchasing  an  additional  interest  in  HoldCo  from  the  continuing  LLC  Owners  in  a  taxable  exchange  which  generates 
deferred tax assets as a result of an increase in tax basis for the Company. As of December 31, 2023, the Company had 
$67.6  million  of  deferred  tax  assets  associated  with  these  exchanges,  which  currently  have  a  full  valuation  allowance 
against the deferred tax asset. The non-controlling interests totaled approximately 0.8% of the ownership of HoldCo as of 
December 31, 2023. See Note 11 – Non-controlling interests for more information.

HoldCo’s  members,  including  the  Company,  are  liable  for  federal,  state,  and  local  income  taxes  based  on  their  share  of 
HoldCo’s taxable income.

 67

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The components of pretax net income (loss), determined by tax jurisdiction, are as follows:

$'s in 000's

United States

Foreign
Total

Year Ended December 31,

2023

2022

2021

$ 

$ 

2,037  $ 

329 
2,366  $ 

(47,767)  $ 

361 
(47,406)  $ 

(12,816) 

302 
(12,514) 

The provision for income taxes for 2023, 2022, and 2021 consisted of the following:

$'s in 000's

Current:

Federal

State
Foreign

Deferred and other:

Federal
State

Foreign

Total income tax (benefit) expense

Year Ended December 31,

2023

2022

2021

$ 

$ 

$ 

149  $ 

294 
226 
669  $ 

(573)   
(61)   

(208)   
(842)   
(173)  $ 

—  $ 

498 
117 
615  $ 

574 
154 

(129)   
599 
1,214  $ 

— 

323 
26 
349 

2,661 
717 

142 
3,520 
3,869 

Reconciliation between the effective tax rate on income from continuing operations and the statutory tax rate is as follows:

Year Ended December 31,

2023

2022

2021

 21.0 %

 29.3 
 (0.6) 

 13.9 
 57.3 
 3.7 
 5.3 
 (14.5) 
 2.9 
 (43.8) 
 — 
 (124.7) 

 41.1 

 21.0 %

 21.0 %

 3.6 
 (0.2) 

 — 
 (1.6) 
 — 
 — 
 — 
 — 
 — 
 (9.2) 
 (6.8) 

 (9.4) 

 (0.2) 
 (0.1) 

 1.0 
 6.8 
 (0.6) 
 — 
 — 
 — 
 — 
 — 
 (15.7) 

 (42.9) 

 1.8 
 (7.3) %

 — 
 (2.6) %

 (0.2) 
 (30.9) %

Income tax expense at federal statutory rate

State and local income taxes net of federal tax benefit
Non-controlling interest and nontaxable income

Deferred tax rate changes
Share-based compensation
Foreign income inclusions 
Executive compensation limitations 
Unrecognized tax benefits 
Nontaxable indemnification asset change 
Investments held for sale 
Goodwill impairment
Return-to-provision

Valuation allowance

Other
Effective income tax rate

 68

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Our tax rate is affected primarily by share-based compensation, return to provision adjustments, change in investments held 
for sale, the changes in valuation allowance, and state and local taxes during the year ended December 31, 2023. It is also 
affected by discrete items that may occur in any given year, which are not consistent from year to year.

The Company has recorded deferred tax assets and liabilities based on the differences between the book value of assets and 
liabilities for financial reporting purposes and those amounts applicable for income tax purposes. Deferred tax assets have 
been  recorded  for  the  basis  differences  resulting  from  the  purchase  of  LLC  Interests  from  existing  members  and  newly 
issued LLC Interests acquired directly from HoldCo. The tax effects of temporary differences that give rise to significant 
portions of the deferred tax assets and liabilities at December 31, 2023 and 2022 are as follows:

$'s in 000's

Deferred tax assets

Investment in partnership

Outside basis in foreign subsidiary

Fixed assets

Net operating loss carryforwards and tax credits

Disallowed business interest carryforward

Other accruals and reversals

Subtotal

Less: valuation allowance

Net deferred tax assets

Deferred tax liabilities

Fixed assets

Intangible assets
Other

Net deferred tax liabilities

2023

2022

$ 

73,111  $ 

69,656 

2,648 

— 

26,385 

10,472 

57 

— 

62 

33,271 

8,389 

5 

112,673 
(112,184)   

111,383 
(111,218) 

489  $ 

165 

—  $ 

(2,690)   
(472)   

$ 

(3,162)  $ 

(112) 

(1,069) 
(9) 

(1,190) 

$ 

$ 

At December 31, 2023, the Company has federal net operating loss (“NOL”) carryforwards of $94.8 million, which do not 
expire. The NOL carryforwards will have an indefinite carryforward period but can generally only be used to offset 80% of 
taxable  income  in  any  particular  year.  The  Company  has  a  federal  business  interest  expense  carryover  totaling  $49.9 
million as of December 31, 2023, which has an indefinite carryforward period but is limited in any particular year based on 
certain  provisions.  As  of  December  31,  2023,  the  Company  has  charitable  contribution  carryforwards  of  $0.6  million, 
which if unused will expire between  2024  and  2028.  The  Company  has state  NOL  carryforwards of  $79.2 million as of 
December  31,  2023  which  expire  between  2024  and  2041  and  others  that  have  an  indefinite  carryforward  period.  At 
December 31, 2023 the Company has state business tax credits related to tax incentive arrangements of $0.6 million which 
if unused will expire between 2036 and 2038. 

The Company has assessed the realizability of the net deferred tax assets as of December 31, 2023 and has considered the 
relevant positive and negative evidence available to determine whether it is more likely than not that some portion or all of 
the deferred income tax assets will not be realized. The realization of the gross deferred tax assets is dependent on several 
factors, including the generation of sufficient taxable income to realize its deferred tax assets. The Company believes it is 
more likely than not that the benefit from the recorded deferred tax assets in the United States will not be realized. The 
Company  has  recorded  a  valuation  allowance  for  these  deferred  tax  assets  of  $112.2  million  and  $111.2  million  as  of 
December 31, 2023 and 2022, respectively. Additionally, the Company has recorded a net deferred tax liability related to 
its indefinite lived intangible assets in the United States. In future periods, if we conclude we have future taxable income 
sufficient to recognize the deferred tax assets, we may reduce or eliminate the valuation allowance.

The following table summarizes the changes related to our gross unrecognized tax benefits excluding interest and penalties:

 69

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
$'s in 000's
Balance as of January 1,

Increases related to prior years' tax positions

Increases related to current years' tax positions

Decreases related to prior years' tax positions

Decreases related to current years' tax positions

Lapse of statute of limitations

Balance as of December 31,

2023

2022

2021

$ 

—  $ 

(1,079)   

— 

— 

— 

338 

—  $ 
— 

— 

— 

— 

— 

$ 

(741)  $ 

—  $ 

— 
— 

— 

— 

— 

— 

— 

As  of  December  31,  2023,  2022,  and  2021,  we  had  $0.7  million,  $0.0  million,  and  $0.0  million,  respectively,  of 
unrecognized  tax  benefits  recorded  in  our  consolidated  balance  sheets,  excluding  interest  and  penalties.  Of  the  total 
unrecognized tax benefits recorded, $0.7 million, $0.0 million, and $0.0 million (net of the federal benefit for state taxes), 
respectively,  would  impact  the  effective  tax  rate  if  recognized.  The  Company  is  fully  indemnified  with  respect  to  these 
recorded unrecognized tax benefits. 

We  recognize  interest  and  penalties  related  to  uncertain  tax  positions  as  income  tax  expense.  For  the  years  ended 
December 31, 2023, 2022, and 2021, we recognized an insignificant amount of interest and penalties related to taxes. We 
recognize  tax  liabilities  and  adjust  these  liabilities  when  our  judgement  changes  as  a  result  of  the  evaluation  of  new 
information not previously available or as new uncertainties occur. 

The Company operates in certain jurisdictions where we have tax incentive arrangements. These incentives are conditional 
upon certain business operations and employment thresholds. The effect of these tax incentive arrangements are recognized 
in the Company's tax provision as the appropriate conditions are met and credits are earned.  

We are subject to taxation in the United States and various states and foreign jurisdictions. As of December 31, 2023, tax 
years from 2020 to present are subject to examination by the tax authorities.

Note 8 – Earnings (Loss) per Share

Basic and Diluted Earnings (Loss) per share

Basic earnings (loss) per share of Class A common stock is computed by dividing net earnings (loss) available to PetIQ, 
Inc. by the weighted-average number of shares of Class A common stock outstanding during the period. Diluted earnings 
(loss)  per  share  of  Class  A  common  stock  is  computed  by  dividing  net  earnings  (loss)  available  to  PetIQ,  Inc.  by  the 
weighted-average  number  of  shares  of  Class  A  common  stock  outstanding  adjusted  to  give  effect  to  potentially  dilutive 
securities.

 70

 
 
 
 
 
 
 
 
 
 
 
 
 
 
The  following  table  sets  forth  reconciliations  of  the  numerators  and  denominators  used  to  compute  basic  and  diluted 
earnings (loss) per share of Class A common stock:

(in 000's, except for per share amounts)

Numerator:

Net income (loss)

Less: net income (loss) attributable to non-controlling interests

Net income (loss) attributable to PetIQ, Inc. — basic and diluted
Denominator(1):
Weighted-average shares of Class A common stock outstanding — basic
Dilutive effect of share-based compensation awards(2)
Dilutive effect of conversion of Notes(3) 
Weighted-average shares of Class A common stock outstanding — diluted

Earnings (loss) per share of Class A common stock — basic

Earnings (loss) per share of Class A common stock — diluted

Year ended December 31,

2023

2022

2021

$ 

$ 

$ 

$ 

2,539  $ 

(48,620)  $ 

(16,383) 

408 

(412)   

(416) 

2,131  $ 

(48,208)  $ 

(15,967) 

29,135 

29,159 

28,242 

395 

— 

— 

— 

— 

— 

29,530 

29,159 

28,242 

0.07  $ 

0.07  $ 

(1.65)  $ 

(1.65)  $ 

(0.57) 

(0.57) 

(1) Shares of the Company’s Class B common stock do not share in the earnings of the Company and are therefore not 
participating securities. As such, separate presentation of basic and diluted earnings per share of Class B common stock 
under the two-class method has not been presented.

(2)  For  the  year  ended  December  31,  2023,  1,737  thousand  of  outstanding  share-based  compensation  awards  were 
excluded  from  the  computation  of  diluted  earnings  per  share,  as  the  effect  of  including  those  shares  would  be  anti-
dilutive. Additionally, all outstanding share-based compensation awards were not included in the diluted earnings per 
share calculation  for  the  years  ended December 31, 2022 and 2021, as  they have been determined to be anti-dilutive 
under the treasury stock method.

(3)  For  the  years  ended  December  31,  2023,  2022,  and  2021,  4,848  shares  of  common  stock  associated  with  the 
assumed conversion of the Notes have been excluded from the computation of diluted earnings per share, as the effect 
of including those shares would be anti-dilutive under the if-converted method.  

Note 9 – Stock Based Compensation

PetIQ, Inc. Omnibus Incentive Plan

The Amended and Restated PetIQ, Inc. Omnibus Incentive Plan, as amended (the “Plan”), provides for the grant of various 
equity-based incentive awards to directors of the Company, employees, and consultants. The types of equity-based awards 
that may be granted under the Plan include: stock options, stock appreciation rights ("SARs"), restricted stock, restricted 
stock  units  ("RSUs"),  and  other  stock-based  awards.  On  June  22,  2022,  the  Company's  stockholders  approved  an 
amendment and restatement of the Plan to, among other things, increase the total number of shares of the Company's Class 
A  common  stock  reserved  and  available  for  issuance  thereunder  by  1,890,000    shares  resulting  in  a  total  of  5,804,000
shares of Class A common stock issuable under the Plan. As of December 31, 2023 and 2022, 1,213,177 and 2,143,955
shares were available for issuance under the Plan, respectively. All awards issued under the Plan may only be settled in 
shares of Class A common stock. Shares issued pursuant to awards under the incentive plans are from our authorized but 
unissued shares.

PetIQ, Inc. 2018 Inducement and Retention Stock Plan for CVC Employees

The PetIQ, Inc. 2018 Inducement and Retention Stock Plan for CVC Employees (the “Inducement Plan”) provided for the 
grant  of  stock  options  to  employees  hired  in  connection  with  an  acquisition  in  2018  as  employment  inducement  awards 
pursuant to NASDAQ Listing Rule 5635(c)(4). The Inducement Plan reserved 800,000 shares of Class A Common Stock 
of the Company, of which 760,000 were granted. No further grants may be made under the Inducement Plan. All awards 
issued under the Inducement Plan may only be settled in shares of Class A common stock.

 71

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Stock Options

The  Company  awards  stock  options  to  certain  employees  under  the  Plan  and  previously  issued  stock  options  under  the 
Inducement Plan, which are subject to time-based vesting conditions, typically 25% on each anniversary of the grant date 
until fully vested. Upon a termination of service relationship by the Company, all unvested options will be forfeited and the 
shares  of  common  stock  underlying  such  awards  will  become  available  for  issuance  under  the  Plan.  The  maximum 
contractual term for stock options is 10 years.

The fair value of these equity awards is amortized to equity based compensation expense over the vesting period. Expense 
recognized totaled $1.4 million, $3.2 million, and $5.2 million for the years ended December 31, 2023, 2022, and 2021, 
respectively. There were no options granted in 2023. All stock based compensation expense is included in selling, general 
and administrative expenses based on the role of recipients. The fair value of the stock option awards was determined on 
the  grant  dates  using  the  Black-Scholes  valuation  model  based  on  the  following  weighted-average  assumptions  for  the 
period ended:

Expected term (years) (1)
Expected volatility (2)
Risk-free interest rate (3)
Dividend yield (4)

December 31, 
2022

December 31, 
2021

6.25

 37.21 %

 1.44 %

 0.00 %

6.17

 33.45 %

 0.89 %

 0.00 %

(1) The Company utilized the simplified method to determine the expected term of the stock options since we do not 

have sufficient historical exercise data to provide a reasonable basis upon which to estimate expected term.

(2) The expected volatility assumption was calculated based on a peer group analysis of stock price volatility with a 

look back period consistent with the expected option term.

(3) The  risk-free  interest  rate  was  based  on  the  U.S.  Treasury  yield  curve  in  effect  at  the  time  of  grant,  which 

corresponds to the expected term of the stock options.

(4) The Company has not paid and does not anticipate paying a cash dividend on our common stock.

The weighted average grant date fair value of stock options granted during the period ended 2022 and 2021 was $9.14 and 
$12.39, per option respectively. There were no options granted during the year ended December 31, 2023. The following 
table summarizes the activity of the Company’s unvested stock options for the period ended December 31, 2023:

Outstanding at January 1, 2022
Granted
Exercised
Forfeited and canceled
Outstanding at December 31, 2022
Granted
Exercised
Forfeited and canceled
Outstanding at December 31, 2023
Options exercisable at December 31, 2023

Stock
Options
(in 000's)

Weighted
Average
Exercise
Price

Aggregate 
Intrinsic
Value
(in 000's)

Weighted
Average
Remaining
Contractual
Life
(years)

1,768  $ 
83 
(2)   
(196)   
1,653  $ 
— 
(3)   
(196)   
1,454  $ 
1,246 

26.51  $ 
14.16 
19.49  $ 
30.06 
25.48  $ 
— 
19.49  $ 
24.52 
25.62  $ 

2,897 

7.3

10 

53 

5 

6.2

986 

4.9

The aggregate intrinsic values disclosed in the above table were calculated as the excess, if any, between the Company’s 
closing share price per share on the respective period end date and the strike price of the underlying awards.

 72

 
 
 
 
 
 
 
 
 
 
 
 
At  December  31,  2023,  total  unrecognized  compensation  cost  related  to  unvested  stock  options  was  $1.1  million  and  is 
expected to be recognized over a weighted-average period of approximately 1.0 years.

Restricted Stock Units

The Company awards RSUs to certain employees under the Plan, which are subject to time-based vesting conditions. Upon 
a  termination  of  service  relationship  by  the  Company,  all  unvested  RSUs  will  generally  be  forfeited  and  the  shares  of 
common  stock  underlying  such  awards  will  become  available  for  issuance  under  the  Plan.  The  fair  value  of  RSUs  are 
measured based on the closing fair market value of the Company’s common stock on the date of grant. At December 31, 
2023,  total  unrecognized  compensation  cost  related  to  unvested  RSUs  was  $19.2  million  and  is  expected  to  vest  over  a 
weighted average of 2.8 years.

The fair value of these equity awards is amortized to equity based compensation expense over the vesting period, which 
totaled $8.1 million, $8.1 million, and $4.3 million for the years ended December 31, 2023, 2022, and 2021, respectively. 
All  stock  based  compensation  expense  is  included  in  selling,  general  and  administrative  expenses  based  on  the  role  of 
recipients.

The following table summarizes the activity of the Company’s RSUs for the period ended December 31, 2023:

Outstanding at January 1, 2022

Granted

Settled

Forfeited

Outstanding at December 31, 2022

Granted

Settled

Forfeited and canceled

Nonvested RSUs at December 31, 2023

Number of
Shares
(in 000's)

Weighted
Average
Grant Date
Fair Value

459  $ 

802 

(231)   

(177)   

853  $ 

1,313 

(234)   

(244)   

1,688  $ 

31.08 

20.30 

27.81 

25.53 

23.06 

12.02 

22.72 

16.18 

15.26 

The total income tax benefit recognized in the income statement for share-based compensation arrangements was zero for 
the years ended December 31, 2023, 2022, and 2021.

Note 10 - Stockholders’ Equity

Certificate of Incorporation

The Company’s amended and restated certificate of incorporation, among other things, provides for the (i) authorization of  
125,000,000 shares of Class A common stock with a par value of $0.001 per share; (ii) authorization of 8,401,521 shares of 
Class B common stock with a par value of $0.001 per share; and (iii) authorization of 12,500,000 shares of blank check 
preferred stock.

Each share of the Company’s Class A common stock and Class B common stock entitles its holders to one vote per share 
on all matters presented to the Company’s stockholders generally.

Holders of the Company’s Class B common stock are not entitled to receive dividends and will not be entitled to receive 
any distributions upon the liquidation, dissolution or winding up of the Company. Shares of Class B common stock may 
only be  issued to the  extent  necessary  to  maintain the one-to-one ratio between the number of LLC  interests  of  HoldCo 
held by continuing LLC Owners. Shares of Class B common stock are transferable only together with an equal number of 
LLC Interests. Shares of Class B common stock will be canceled on a one-for-one basis upon the redemption or exchange 
any of the outstanding LLC Interests held by the continuing LLC Owners.

 73

 
 
 
 
 
 
 
 
 
 
 
The Company must, at all times, maintain a one-to-one ratio between the number of outstanding shares of Class A common 
stock and the number of LLC Interests owned by PetIQ, Inc. (subject to certain exceptions for treasury shares and shares 
underlying certain convertible or exchangeable securities). 

Stock repurchase program

On September 6, 2022, the Company's Board of Directors authorized a stock repurchase program for up to $30.0 million of 
the  Company’s  outstanding  shares  of  Class  A  common  stock.  Repurchases  of  Class  A  common  stock  may  be  made  at 
management’s  discretion  from  time  to  time  in  one  or  more  transactions  on  the  open  market  or  in  privately  negotiated 
purchase  and/or  through  other  legally  permissible  means,  depending  on  market  conditions  and  in  accordance  with 
applicable rules and regulations promulgated under Securities Exchange Act.  During the year ended December 31, 2022, 
the  Company  repurchased  373,408  shares  at  a  weighted  average  price  of  $10.33  per  share.  No  shares  were  repurchased 
during the year ended December 31, 2023.

Note 11 - Non-Controlling Interests

The Company reports a non-controlling interest representing the LLC interests of HoldCo held by continuing LLC Owners. 
Changes in PetIQ’s ownership interest in HoldCo while PetIQ retains its controlling interest in HoldCo will be accounted 
for as equity transactions. As such, future redemptions or direct exchanges of LLC interests of HoldCo by the continuing 
LLC Owners will result in a change in ownership and reduce or increase the amount recorded as non-controlling interest 
and  increase  or  decrease  additional  paid-in  capital  when  HoldCo  has  positive  or  negative  net  assets,  respectively.  The 
Company is also required to make tax distributions based on the LLC Agreement to continuing LLC Owners on a regular 
basis, these distributions will reduce the non-controlling interest.

As  of  December  31,  2023,  there  were  29.4  million  LLC  Interests  outstanding,  of  which  PetIQ  owned  29.2  million, 
representing  a  99.2%  ownership  interest  in  HoldCo.  Exchange  and  other  equity  activity  during  the  years  ended 
December  31,  2023  and  2022  resulted  in  weighted  average  ownership  of  HoldCo  by  PetIQ  of  99.2%  and  99.1%, 
respectively.

$'s in 000's

As of January 1, 2022

Stock based compensation transactions

Exchange transactions

Unit redemption

As of December 31, 2022

Stock based compensation transactions

Exchange transactions

As of December 31, 2023

  Note 12 - Customer Concentration

LLC Interests held

LLC
Owners

PetIQ, Inc.

Total

% of Total

LLC
Owners

PetIQ, Inc.

272 

— 

(20)   

— 

252 

— 

(21)   

231 

29,139 

188 

20 
(373)   

28,974 
201 

21 

29,196 

29,411 

 0.9 %

 99.1 %

188 

— 
(373) 

29,226 
201 

— 

29,427 

 0.9 %

 99.1 %

 0.8 %

 99.2 %

The  Company  has  significant  exposure  to  customer  concentration.  During  each  of  the  years  ended  December  31,  2023, 
2022,  and  2021,  two,  two,  and  one  Product  segment  customers,  respectively,  accounted  for  more  than  10%  of  sales 
individually and in aggregate, which accounted for 42%, 35%, and 26% of net sales, respectively.

At  December  31,  2023,  one  Products  segment  customer  individually  accounted  for  more  than  10%  of  outstanding  trade 
receivables,  accounting  for  54%  of  outstanding  trade  receivables,  net.  At  December  31,  2022 one  Products  segment 
customers individually accounting for more than 10% of outstanding trade receivables, accounting for 46% of outstanding 
trade receivables, net. All of our customer concentration exists in our Products segment.

 74

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 13 - Commitments and Contingencies

Litigation Contingencies

During the years ended December 31, 2023, 2022, and 2021, the Company recorded expense of $0.0 million, $3.5 million, 
and $3.5 million respectively, for contract termination costs and other litigation related matters. The expense is included 
within selling, general and administrative expenses for the years ended December 31, 2023, 2022, and 2021.

During the year ended December 31, 2021, the Company entered into mediation with a third party who had filed a class 
action lawsuit against the Company. As a result of that mediation, the Company accrued the expected settlement of $1.4 
million. Final settlement of the mediation and payment of the accrued amount occurred in 2022. 

Additionally, during the year ended December 31, 2022, the Company settled a lawsuit brought by a former supplier to the 
Company related to the redemption of ownership interests. The Company had accrued an obligation of $2.0 million as of 
December  31,  2021.    The  Company  recorded  an  additional  $3.5  million  of  expense  in  the  consolidated  statement  of 
operations for the year ended December 31, 2022 and paid $5.5 million in full satisfaction of the lawsuit.

The  Company  records  a  liability  when  a  particular  contingency  is  probable  and  estimable  and  provides  disclosure  for 
contingencies that are at least reasonably possible of resulting in a loss including an estimate which we currently cannot 
make.  The  Company  has  not  accrued  for  any  contingency  other  than  those  noted  above,  at  December  31,  2023  as  the 
Company  does  not  consider  any  other  contingency  to  be  probable  or  estimable.  The  Company  expenses  legal  costs  as 
incurred within selling, general, and administrative expenses on the consolidated statements of operations.

Commitments

We  have  commitments  for  leases  and  long-term  debt  that  are  discussed  further  in  Note  5,  Debt,  and  Note  6,  Leases.  In 
addition, we have purchase obligations for goods and services, capital expenditures, and raw materials entered into in the 
normal course of business.

Note 14 - Segments

The  Company  has  two  operating  segments:  Products  and  Services.  The  Products  segment  consists  of  the  Company’s 
manufacturing and distribution business. The Services segment consists of the Company’s veterinary services and related 
product  sales.  The  segments  are  based  on  the  discrete  financial  information  reviewed  by  the  Chief  Operating  Decision 
Maker  (“CODM”)  to  make  resource  allocation  decisions  and  to  evaluate  performance.  We  measure  and  evaluate  our 
reportable segments based on their respective Segment Adjusted EBITDA performance. Beginning in the fourth quarter of 
2022, we allocate to our segments capital expenditures and certain costs and expenses, such as accounting, legal, human 
resources,  information  technology  and  corporate  headquarters  expenses,  on  a  pro  rata  basis  based  on  net  sales  to  better 
align  with  the  discrete  financial  information  reviewed  by  our  CODM.  Such  expenses  previously  were  not  allocated  to 
segments. The Company has recast prior periods to give effect to this change. This change in presentation had no impact on 
the Consolidated Statements of Operations.

Financial information relating to the Company’s operating segments for the years ended: 

$'s in 000's
December 31, 2023
Net sales
Segment Adjusted EBITDA
Depreciation expense
Capital expenditures

$ 

Products

Services

968,151  $ 
110,565 
7,614 
7,824 

133,812 
2,623 
17,159 
1,392 

 75

 
 
 
 
 
 
$'s in 000's
December 31, 2022

Net sales

Segment Adjusted EBITDA

Depreciation expense

Capital expenditures

$'s in 000's
December 31, 2021

Net sales

Segment Adjusted EBITDA

Depreciation expense

Capital expenditures

$ 

$ 

Products

Services

800,305  $ 

90,333 

7,443 

8,432 

Products

Services

825,395  $ 

88,982 

7,397 

18,568 

121,208 

3,781 

7,077 

3,541 

107,133 

3,910 

6,969 

12,702 

The value of assets by segment were as follows as of:

Products
Services

Total assets

$ 

$ 

798,578  $ 
69,647 

868,226  $ 

735,096 
83,800 

818,896 

December 31, 2023

December 31, 2022

The following table reconciles Segment EBITDA to Net income (loss) for the periods presented.

$'s in 000's

Segment Adjusted EBITDA:

Product

Services

Total

Adjustments:

Depreciation(1)
Amortization

Interest expense, net
Acquisition costs(2)
Loss on debt extinguishment and related costs(3)
Stock based compensation expense
Non same-store adjustment(4)
Integration costs(5)
Litigation expenses

CFO Transition
Restructuring(6)
Impairment and other asset charges(7)

Year Ended December 31,

2023

2022

2021

$ 

110,565  $ 

90,333  $ 

2,623 

113,188 

3,781 

94,114 

(24,773)   

(19,797)   

(34,547)   

(1,164)   

— 

(9,468)   

(8,482)   

(2,316)   

(31)   

— 

(2,564)   

(7,680)   

(14,520)   

(18,079)   

(27,374)   

(1,464)   

— 

(11,363)   

(16,423)   

(1,171)   

(3,862)   

— 

— 

(47,264)   

88,982 

3,910 

92,892 

(14,366) 

(22,336) 

(24,696) 

(92) 

(6,438) 

(9,428) 

(23,159) 

142 

(4,105) 

(928) 

— 

— 

(12,514) 

(3,869) 

(16,383) 

Pretax net income (loss)

Income tax benefit (expense)

Net income (loss)

$ 

$ 

2,366  $ 

(47,406)  $ 

173 

(1,214)   

2,539  $ 

(48,620)  $ 

 76

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(1) Depreciation includes $11.0 million of accelerated depreciation recognized during the year ended December 31, 2023, 
associated with Services segment optimization.

(2)  Acquisition  costs  include  legal,  accounting,  banking,  consulting,  diligence,  and  other  costs  related  to  completed  and 
contemplated acquisitions.

(3)  Loss  on  debt  extinguishment  and  related  costs  are  related  to  our  entering  into  two  new  credit  facilities,  including  the 
write off of deferred financing costs and related costs.

(4)  Non  same-store  adjustment  includes  revenue  and  costs,  and  associated  gross  profit,  related  to  our  Services  segment 
wellness  centers  and  host  partners  with  less  than  six  full  quarters  of  operating  results,  and  also  include  pre-opening 
expenses.

(5)  Integration  and  business  transformation  costs,  including  personnel  costs  such  as  severance  and  retention  bonuses, 
consulting costs, contract termination costs and IT and ERP implementation costs. 

(6)  Restructuring  consists  of  variable  lease  expenses,  inventory  valuation  adjustments,  lease  termination  costs,  severance, 
and other miscellaneous costs.

(7) Impairment and other asset charges includes asset charges associated with the Company committing to a plan to sell its 
foreign subsidiary, Mark & Chappell during the year ended December 31, 2023. For the year ended December 31, 2022, 
impairment and other asset charges includes write-down of the full goodwill balance of the Services segment. 

Supplemental geographic disclosures are below.

$'s in 000's

Product sales

Service revenue

Total net sales

$'s in 000's

Product sales

Service revenue

Total net sales

$'s in 000's

Product sales

Service revenue

Total net sales

Year ended December 31, 2023

U.S.

Foreign

Total

960,346  $ 

7,805  $ 

133,812 

— 

968,151 

133,812 

1,094,158  $ 

7,805  $ 

1,101,963 

Year ended December 31, 2022

U.S.

Foreign

Total

793,427  $ 

6,878  $ 

121,208 

— 

914,635  $ 

6,878  $ 

800,305 

121,208 

921,513 

Year ended December 31, 2021

U.S.

Foreign

Total

818,593  $ 

6,802  $ 

107,133 

— 

925,726  $ 

6,802  $ 

825,395 

107,133 

932,528 

$ 

$ 

$ 

$ 

$ 

$ 

 77

 
 
 
 
 
 
 
 
 
The net book value of property plant and equipment, by geographic location was as follows as of: 

United States

Europe

Total

Note 15 - Restructuring

December 31, 
2023

December 31, 
2022

$ 

$ 

57,097  $ 

— 

57,097  $ 

69,376 

4,019 

73,395 

During  the  year  ending  December  31,  2023,  the  Company  implemented  a  Services  segment  optimization  (the 
"optimization") to improve the functioning of the Services segment and profitability. The optimization included assessing 
the operational and financial performance of the Company's wellness centers since re-opening after the pandemic as well as 
the  assessment  of  the  veterinary  labor  market  in  each  geographic  market.  The  Company  also  evaluated  its  ability  to 
potentially  convert  these  locations  to  a  more  hygiene-focused  offering  and  determined  they  would  be  unable  to  convert 
these locations in the future based on the aforementioned assessment and the available square footage within the respective 
wellness centers. 

As a result of the optimization, the Company identified 149 underperforming wellness centers for closure. The Company 
closed 149 wellness centers during the year ended December 31, 2023 and finished the year with 133 wellness centers.	

Additionally, included in restructuring and related costs is a lease termination gain of approximately $0.9 million.   The 
gain resulted from settlement of $2.7 million of operating lease liabilities for a discounted amount of$1.8 million.Closure 
of  the  wellness  centers  required  the  Company  to  terminate  leases  early,  the  Company  agreed  upon  termination  amounts 
with retail partners in 2023 and accrued for the lease termination costs on the consolidated balance sheet at December 31, 
2023.  

The components of restructuring expense consists of the following:

$'s in 000's

Included in Cost of services

Inventory reserve

Severance

Total in Cost of services

Included in Restructuring

Accelerated depreciation - property, plant and equipment

Accelerated amortization - operating lease right of use assets

Lease termination gain

Variable lease expenses

Total in Restructuring

Total Restructuring Expenses

For the year ended

December 31, 2023

$ 

$ 

$ 

$ 

888 

966 

1,854 

8,165 

2,876 

(897) 

1,607 

11,751 

13,605 

A  roll  forward  of  our  liability  related  to  the  optimization,  which  is  included  in  accrued  liabilities  on  our  consolidated 
balance sheets, is as follows (in thousands):

 78

 
 
 
 
 
 
 
  
$'s in 000's

Accelerated depreciation - property, plant and 
equipment

Accelerated amortization - operating lease right of use 
assets

Inventory reserve

Severance

Lease termination gain

Variable lease expenses

Total Restructuring

Note 16 - Related Parties

Expenses 
(Gains)

Original 
Lease 
Liability

Cash 
Payments

Non-Cash 
Amounts

Liability at 
December 
31, 2023

$ 

8,165  $ 

—  $ 

—  $ 

(8,165)  $ 

2,876 

888 

966 

(897)   

1,607 

— 

— 

— 

2,722 

— 

— 

— 

(966)   

— 

(597)   

(2,876)   

(888)   

— 

— 

— 

$ 

13,605  $ 

2,722  $ 

(1,563)  $ 

(11,929)  $ 

— 

— 

— 

— 

1,825 

1,010 

2,835 

Chris  Christensen,  the  brother  of  CEO,  McCord  Christensen,  acts  as  the  Company’s  agent  at  Moreton  Insurance,  which 
acts as a broker for a number of the Company’s insurance policies. The Company’s annual premium expense, which is paid 
at  a  variety  of  times  throughout  the  year,  and  is  generally  paid  directly  to  the  relevant  insurance  company,  amounted  to 
$7.1  million,  $6.6  million,  and  $6.9  million  in  2023,  2022,  and  2021 respectively.  Mr.  Chris  Christensen  earns  various 
forms of compensation based on the specifics of each policy.

In  August  2021,  the  Company  sold  its  prior  corporate  office  in  Eagle,  Idaho  for  $4.8  million.  The  Company  utilized 
Colliers International (“Colliers”) as a broker with Mike Christensen, the brother of CEO, McCord Christensen, as agent. 
The Company paid approximately $0.1 million in commissions to Colliers as a result of the sale. In December 2021, the 
Company purchased a parcel of land for $2.5 million. Total commission paid to Colliers was approximately  $0.1 million
as a result of this purchase. 

Mike Glasman, the brother of CFO, Zvi Glasman, acted as a broker in connection with the Company's entry into a Master 
Services  Agreement  with  Syndeo,  LLC  d/b/a  Broadvoice  ("Broadvoice")  in  February  2023  for  the  provision  of  certain 
information technology related services. The amount to be paid to Broadvoice over the 39-month agreement is estimated at 
$0.4 million. $0.05 million was paid to Broadvoice for the year ending December 31, 2023. Mr. Michael Glasman earns 
various fees based on the services provided by Broadvoice.

Katie Turner, the spouse of CEO, McCord Christensen, is the owner of Acadia Investor Relations LLC, (“Acadia”) which 
acts as the Company’s investor relations consultant. Acadia has been paid $0.2 million for the year ending December 31, 
2023, 2022, and 2021 respectively.

Note 17 – Employee Benefit Plans

The  Company  sponsors  401(k)  defined  contribution  plans  at  certain  subsidiaries.  Participants  may  elect  to  defer  up  to 
100%  of  compensation.  The  Company  makes  matching  contributions  of  100%  of  the  employee  deferrals  up  to  4%  of 
compensation.  The  Company  may  also  make  discretionary  profit  sharing  contributions  each  year,  which  are  allocated  to 
each eligible participant based on compensation. The Company made matching contributions of $1.8 million, $1.7 million, 
and $1.1 million, respectively, for the years ended December 31, 2023, 2022 and 2021. 

Item 9 – Changes in and Disagreements With Accountants on Accounting and Financial Disclosure

None.

Item 9A – Controls and Procedures

Evaluation of Disclosure Controls and Procedures

Our  management,  with  the  participation  of  our  Chief  Executive  Officer  and  Chief  Financial  Officer,  has  evaluated  the 
effectiveness of our disclosure controls and procedures (as such term is defined in Rules 13a-15(e) and 15d-15(e) under the 
Securities Exchange Act of 1934, as amended (the “Exchange Act”)) as of December 31, 2023. Based on this evaluation, 
our Chief Executive Officer and our Chief Financial Officer have concluded that, as of December 31, 2023, our disclosure 

 79

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
controls and procedures (a) were effective to ensure that information that we are required to disclose in reports that we file 
or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in 
Securities and Exchange Commission (“SEC”) rules and forms and (b) include, without limitation, controls and procedures 
designed to ensure that information required to be disclosed by us in reports filed or submitted under the Exchange Act is 
accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as 
appropriate, to allow timely decisions regarding required disclosure.

Management’s Annual Report on Internal Control Over Financial Reporting

We are responsible for establishing and maintaining internal control over financial reporting (as defined in Rules 13a-15(f) 
and  15d-15(f)  under  the  Exchange  Act).  Internal  control  over  financial  reporting  is  designed  to  provide  reasonable 
assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in 
accordance  with  generally  accepted  accounting  principles.  Because  of  its  inherent  limitations,  internal  control  over 
financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of the effectiveness of the 
internal control over financial reporting to future periods are subject to the risk that the controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

Our  management,  under  the  supervision  and  with  the  participation  of  our  Chief  Executive  Officer  and  Chief  Financial 
Officer, assessed the effectiveness of our internal control over financial reporting as of December 31, 2023. In making this 
assessment,  our  management  used  the  Internal  Control  –  Integrated  Framework  (2013)  as  issued  by  the  Committee  of 
Sponsoring Organizations (COSO) of the Treadway Commission. Based on this assessment, management concluded that 
our internal control over financial reporting was effective as of December 31, 2023.

The Company’s registered independent accounting firm, KPMG LLP, has audited the effectiveness of our internal controls 
over financial reporting as of December 31, 2023, as stated in their report which appears on the next page.

Changes in Internal Control Over Financial Reporting

There  were  no  changes  in  our  internal  control  over  financial  reporting  that  occurred  during  our  fiscal  quarter  ended, 
December  31,  2023  that  have  materially  affected,  or  are  reasonably  likely  to  materially  affect,  our  internal  control  over 
financial reporting.

 80

       KPMG LLP
Suite 600
205 North 10th Street
Boise, ID 83702-5798

Report of Independent Registered Public Accounting Firm

To the Stockholders and Board of Directors
PetIQ, Inc.:

Opinion on Internal Control Over Financial Reporting
We have audited PetIQ, Inc. and subsidiaries' (the Company) internal control over financial reporting as of December 31, 2023, 
based on criteria established in Internal Control – Integrated Framework (2013) issued by the Committee of Sponsoring 
Organizations of the Treadway Commission. In our opinion, the Company maintained, in all material respects, effective internal 
control over financial reporting as of December 31, 2023, based on criteria established in Internal Control – Integrated Framework 
(2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission.
We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
(PCAOB), the consolidated balance sheets of the Company as of December 31, 2023 and 2022, the related consolidated 
statements of operations, comprehensive income (loss), stockholders’ equity, and cash flows for each of the years in the three-year 
period ended December 31, 2023, and the related notes (collectively, the consolidated financial statements), and our report dated 
February 29, 2024 expressed an unqualified opinion on those consolidated financial statements.

Basis for Opinion
The Company’s management is responsible for maintaining effective internal control over financial reporting and for its 
assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management's Annual 
Report on Internal Control Over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal 
control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required 
to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and 
regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all 
material respects. Our audit of internal control over financial reporting included obtaining an understanding of internal control 
over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating 
effectiveness of internal control based on the assessed risk. Our audit also included performing such other procedures as we 
considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

Definition and Limitations of Internal Control Over Financial Reporting
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the 
reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally 
accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that 
(1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of 
the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of 
financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the 
company are being made only in accordance with authorizations of management and directors of the company; and (3) provide 
reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s 
assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

Boise, Idaho
February 29, 2024

81

Item 9B - Other Information

Trading Plans

During the year ended December 31, 2023, no director or officer of the Company adopted or terminated a "Rule 10b5-1 
trading arrangement" or "non-Rule 10b5-1 trading arrangement," as such term is defined in Item 408(a) of Regulation S-K.

Item 9C - Disclosure Regarding Foreign Jurisdictions that Prevent Inspections.

Not Applicable.

PART III

Item 10 – Directors, Executive Officers and Corporate Governance

We  intend  to  file  with  the  SEC,  not  later  than  120  days  after  the  close  of  our  fiscal  year  ended  December  31,  2023,  a 
definitive proxy statement containing the information required by this Item, under the captions “Proposal
One—Election of Directors,” ‘Directors and Management,” and “Corporate Governance," which are incorporated by 
reference herein, or an amendment to this Annual Report filed under cover of Form 10-K/A containing the information 
required by this Item.

Our Code of Ethics for Senior Financial Officers applies to our principal executive officer, principal financial officer and 
principal  accounting  officer  or  controller  or  persons  performing  similar  functions  (the  “Code  of  Ethics”).  The  Code  of 
Ethics is available on our website at http://ir.petiq.com.  If we make any substantive amendments to our Code of Ethics or 
grant any of principal executive officer, principal financial officer and principal accounting officer or controller or person 
performing similar functions any waiver, including any implicit waiver, from a provision of our Code of Ethics, we will 
disclose the nature of the amendment or waiver on our website or in a Current Report on Form 8-K.

Item 11 – Executive Compensation

We  intend  to  file  with  the  SEC,  not  later  than  120  days  after  the  close  of  our  fiscal  year  ended  December  31,  2023,  a 
definitive proxy statement containing the information required by this Item, under the captions “Compensation Discussion 
and Analysis,” “Summary Compensation Table,” “Grants of Plan-Based Awards,” “Outstanding Equity Awards at Fiscal 
Year End,” “Option Exercises and Stock Vested,” “Pension Benefits,” “Nonqualified Deferred Compensation,” “Potential 
Payments  Upon  Termination  or  Change  in  Control,”  “CEO  Pay  Ratio,”  and  “Non-Employee  Director  Compensation,” 
which  are  incorporated  by  reference  herein,  or  an  amendment  to  this  Annual  Report  filed  under  cover  of  Form  10-K/A 
containing the information required by this Item .

Item 12 – Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters

We  intend  to  file  with  the  SEC,  not  later  than  120  days  after  the  close  of  our  fiscal  year  ended  December  31,  2023,  a 
definitive  proxy  statement  containing  the  information  required  by  this  Item,  under  the  captions  “Security  Ownership  of 
Certain  Beneficial  Owners  and  Management,”  and  “Equity  Compensation  Plans  at  December  31,  2023”  which  are  
incorporated  by  reference  herein,  or  an  amendment  to  Annual  Report  filed  under  cover  of  Form  10-K/A  containing  the 
information required by this Item.

Item 13 – Certain Relationships and Related Transactions

We  intend  to  file  with  the  SEC,  not  later  than  120  days  after  the  close  of  our  fiscal  year  ended  December  31,  2023,  a 
definitive proxy statement containing the information required by this Item, under the captions “Certain Relationships and 
Related Party Transactions,” and “Corporate Governance,” which are  incorporated by reference herein, or an amendment 
to this Annual Report filed under cover of Form 10-K/A containing the information required by this Item.

Item 14 – Principal Accountant Fees and Services

Our independent registered public accounting firm is KPMG LLP, Boise, ID, Auditor Firm ID: 185.

 82

We  intend  to  file  with  the  SEC,  not  later  than  120  days  after  the  close  of  our  fiscal  year  ended  December  31,  2023,  a 
definitive proxy statement containing the information required by this Item, under the caption “Proposal Two—Ratification
of the Appointment of the Company’s Independent Auditors,” which is incorporated by reference herein, or an amendment 
to this Annual Report filed under cover of Form 10-K/A containing the information required by this Item.

 83

PART IV

Item 15. Exhibits, Financial Statement Schedules

See  "Index  to  Consolidated  Financial  Statements"  in  Part  II,  Item  8  of  this  Annual  Report  on  Form  10-K.  Financial 
statement  schedules  have  been  omitted  because  they  are  not  required  or  are  not  applicable  or  because  the  information 
required  in  those  schedules  either  is  not  material  or  is  included  in  the  consolidated  financial  statements  or  the 
accompanying notes.

Exhibit No. Exhibit Description

3.1

3.3

4.1

4.2

4.3

4.4

4.5

10.1

10.2

10.3

10.4

10.5

10.6*

10.7*

10.8*

10.9*

10.10*

10.11*

10.12*

10.13*

10.14*

10.15*

10.16

10.17

Second Amended and Restated Certificate of Incorporation of PetIQ, 
Inc.

Amended and Restated Bylaws of PetIQ, Inc.

Specimen Stock Certificate evidencing the shares of Class A common 
stock

Registration Rights Agreement, dated July 20, 2017, among PetIQ, Inc. 
the Continuing LLC owners and the C-Corp LLC Parents

Registration Rights Agreement, dated January 17, 2018, between 
PetIQ, Inc. and each VIP Petcare Owner

Indenture, dated May 14, 2020, among PetIQ, Inc. and Wells Fargo, 
National Association, as trustee

Description of PetIQ, Inc.’s Securities

PetIQ Holdings, LLC Sixth Amended and Restated Limited Liability 
Company Agreement

First Amendment to PetIQ Holdings, LLC Sixth Amended and 
Restated Limited Liability Company Agreement

ABL Credit and Guaranty Agreement, dated as of April 13, 2021, 
among PetIQ Holdings, LLC, PetIQ, the guarantor subsidiaries party 
thereto, the lenders party thereto and Keybank National Association, as 
administrative and collateral agent

Term Credit and Guaranty Agreement, dated as of April 13, 2021, 
among PetIQ Holdings, LLC, PetIQ, LLC, the guarantor subsidiaries 
party thereto, the lenders party thereto and Jefferies Finance LLC, as 
administrative and collateral agent

Amendment No. 1, dated May 25, 2023, among PetIQ Holdings, LLC, 
PetIQ LLC, the guarantor subsidiaries party thereto, the lenders party 
thereto and Jefferies Finance LLC, as administrative and collateral 
agent

Form of Indemnification Agreement

PetIQ Inc. Amended and Restated 2017 Omnibus Incentive Plan

Form
8-K

File No.
000-38163

Exhibit  Filing Date
6/23/2022

3.1

8-K

001-38163

S-1/A 333-218955

3.1

4.1

10/31/2022

7/17/2017

S-3

333-227186

4.1

9/4/2018

S-3

333-227186

4.2

9/4/2018

8-K

001-38163

4.1

5/20/2020

10-K

001-38163

S-1/A 333-218955

4.4

10.4

3/11/2020

7/6/2017

10-K

001-38163

10.1

3/12/2019

8-K

001-38163

10.1

4/19/2021

8-K

001-38163

10.2

4/19/2021

8-K

001-38163

10.10

5/31/2023

S-1/A 333-218955

10.13

7/20/2017

DEF 14

001-38163 Appendi

4/29/2022

x B

10.2

11/14/2018

Form of Nonqualified Stock Option Agreement pursuant to PetIQ, Inc. 
2017 Omnibus Incentive Plan

10-Q

001-38163

Form of Restricted Stock Unit Agreement pursuant to PetIQ, Inc. 2017 
Omnibus Incentive Plan

Form of Restricted Stock Unit Agreement pursuant to the PetIQ, Inc. 
2017 Omnibus Incentive Plan

PetIQ, Inc. Amended and Restated 2018 Inducement and Retention 
Stock Plan for CVC Employees

10-Q

001-38163

10.3

11/14/2018

10-Q

001-38163

10.4

11/14/2018

S-8

333-223635

4.3

3/13/2018

Amended and Restated Employment and Non-Competition Agreement, 
dated May 9, 2019, between PetIQ, LLC and McCord Christensen

10-Q

001-38163

10.1

5/9/2019

Employment and Non-Competition Agreement, dated December 6, 
2021, between PetIQ, LLC and Zvi Glasman

Employment and Non-Competition Agreement, dated as of May 28, 
2019, between PetIQ, LLC and Michael Smith

Employment and Non-Competition Agreement, dated May 9, 2019, 
between PetIQ, LLC and R. Michael Herrman

8-K

001-38163

10.1

1/5/2022

8-K

001-38163

10.5

7/9/2019

10-Q

001-38163

10.3

5/9/2019

Form of Base Capped Call Transaction Confirmation

Form of Additional Capped Call Transaction Confirmation

8-K

8-K

001-38163

001-38163

10.1

10.2

5/20/2020

5/20/2020

 84

10-K

001-38163

10.17

3/1/2023

10-K

001-38163

10.18

3/1/2023

10-K

001-38163

10.19

3/1/2023

10.18

10.19

10.20

Conformed ABL Credit and Guaranty Agreement, dated April 1, 2021, 
among PetIQ Holdings LLC, PetIQ LLC, the guarantor subsidiaries 
party thereto, the lenders party thereto and KeyBank National 
Association, as administrative and collateral agent.

Form of Restricted Stock Unit Agreement pursuant to the Amended 
and Restated PetIQ, Inc. 2017 Omnibus Incentive Plan

Form of Non-Employee Director Restricted Stock Unit Agreement 
pursuant to the Amended and Restated PetIQ, Inc. 2017 Omnibus 
Incentive Plan

10.21**

Employment Agreement, dated April 26, 2022, between PetIQ, LLC 
and John Pearson, as amended on April 26, 2022

21.1**

23.1**

31.1**

31.2**

32.1***

32.2***

List of Subsidiaries of PetIQ Inc.

Consent of KPMG LLP

Certification of Chief Executive Officer Pursuant to Section 302 of the 
Sarbanes-Oxley Act of 2002

Certification of Chief Financial Officer Pursuant to Section 302 of the 
Sarbanes-Oxley Act of 2002

Certification of Chief Executive Officer Pursuant to 18 U.S.C. Section 
1350, Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 
2002 

Certification of Chief Financial Officer Pursuant to 18 U.S.C. Section 
1350, Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 
2002

97.1**

Incentive Compensation Recoupment Policy

101.INS XBRL Instance Document

101.SCH XBRL Schema Documents

101.CAL XBRL Calculation Linkbase Document

101.DEF XBRL Definition Linkbase Document

101.LAB XBRL Labels Linkbase Document

101.PRE XBRL Presentation Linkbase Document

101.DEF XBRL Definition Linkbase Document

* Indicates management contract or compensatory plan or arrangement.
** Filed herewith
*** Furnished herewith. This exhibit should not be deemed to be "filed" for purposes of Section 18 of the Exchange Act.

Item 16. Form 10-K Summary

None.

 85

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed 
on its behalf by the undersigned thereunto duly authorized.

SIGNATURES

February 29, 2024

PETIQ, INC.

/s/ Zvi Glasman

Zvi Glasman

Chief Financial Officer

POWER OF ATTORNEY

KNOWN  BY  ALL  PERSONS  BY  THESE  PRESENTS,  that  the  individuals  whose  signatures  appear  below  hereby 
constitute  and  appoint  McCord  Christensen  and  Zvi  Glasman,  and  each  of  them  severally,  as  his  or  her  true  and  lawful 
attorneys-in-fact and agents with full power of substitution and resubstitution for him or her and in his or her name, place 
and  stead  in  any  and  all  capacities  to  sign  any  and  all  amendments  to  this  Annual  Report  and  to  file  the  same,  with  all 
exhibits  thereto,  and  other  documents  in  connection  therewith,  with  the  Securities  and  Exchange  Commission,  granting 
unto said attorneys-in-fact and agents, full power and authority to do or perform each and every act and thing requisite and 
necessary to be done in connection therewith, as fully to all intents and purposes as he or she might or could do in person, 
hereby ratifying and confirming all that said attorneys-in-fact and agents or any of them, or of his substitute or substitutes, 
may lawfully do to cause to be done by virtue hereof. Pursuant to the requirements of the Securities Exchange Act of 1934, 
this  Annual  Report  has  been  signed  below  by  the  following  persons  on  behalf  of  the  registrant  and  in  the  capacities 
indicated as of February 29, 2024.

SIGNATURE

TITLE

Date

/s/ McCord Christensen

McCord Christensen

/s/ Zvi Glasman

Zvi Glasman

/s/ Mark First
Mark First

/s/ Allan Hall

Allan Hall

/s/ Scott Huff

Scott Huff

/s/ Sheryl O'Loughlin

Sheryl O'Loughlin

/s/ Kim Lefko
Kim Lefko

/s/ Kenneth Walker
Kenneth Walker

February 29, 2024

February 29, 2024

February 29, 2024

February 29, 2024

February 29, 2024

February 29, 2024

February 29, 2024

February 29, 2024

Chief Executive Officer, President
(principal executive officer)
Officer and Chairman of the Board

Chief Financial Officer
(principal financial and accounting officer)
Officer

Director

Director

Director

Director

Director

Director

 86

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[This Page Intentionally Left Blank]

WE ARE 

ADVOCATES FOR 

PET PARENTS

We believe that all pet parents should be able 

to provide necessary care that enhances the 

lives of their pets. 

THE BOARD 
OF DIRECTORS

McCORD CHRISTENSEN
CEO & CHAIRMAN OF THE BOARD

MARK FIRST
LEAD INDEPENDENT DIRECTOR

SCOTT HUFF
INDEPENDENT DIRECTOR

SHERYL O’LOUGHLIN
INDEPENDENT DIRECTOR

KENNETH WALKER
INDEPENDENT DIRECTOR

ALLAN HALL
INDEPENDENT DIRECTOR

KIM LEFKO
INDEPENDENT DIRECTOR

CORPORATE HEADQUARTERS
230 E Riverside Drive, Eagle, Idaho 83616