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PHSC Plc

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FY2021 Annual Report · PHSC Plc
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Managing the Health, Safety and Security 
of People and Property. 

ANNUAL REPORT 
2021

Safety

Systems

Security

Health & Safety
Food Safety
Legionella & Occupational Hygiene
Statutory Examination 
(Work Equipment)
Training (Accredited & Bespoke) 

Training & Consultancy 
ISO 9001
ISO 14001
ISO 27001
ISO 45001
ISO 13485 

CCTV
Security Tagging 
(Systems & Consumables)
Foot Fall Counting / Analysis
Product Protection
Security Labels

CONTENTS OF THE ANNUAL REPORT
for the year ended 31 March 2021

Company Information 

Strategic Report  

Report of the Directors 

Statement of Directors’ Responsibilities 

Corporate Governance Statement 

Independent Auditor’s Report 

Group Statement of Financial Position 

Group Statement of Comprehensive Income  

Group Statement of Changes in Equity  

Group Statement of Cash Flows  

Accounting Policies  

Notes to the Financial Statements  

Company Financial Statements

Company Statement of Financial Position 

Company Statement of Changes in Equity 

Company Statement of Cash Flows 

Notes to the Financial Statements 

Notice of Annual General Meeting 

Form of Proxy 

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PHSC plcJob No: 45333Proof Event: 3Black Line Level: 0Park Communications Ltd Alpine Way London E6 6LACustomer: PHSC plcProject Title: Annual Report & Accounts 2021T: 0207 055 6500 F: 020 7055 6600 
 
COMPANY INFORMATION
for the year ended 31 March 2021

DIRECTORS: 

S A King 
N C Coote 
G N Webb MBE 
L E Young

SECRETARY: 

SGH Company Secretaries Limited 

REGISTERED OFFICE & BUSINESS ADDRESS:  The Old Church 

31 Rochester Road 
Aylesford 
Kent 
ME20 7PR

REGISTERED NUMBER: 

4121793 (England and Wales)

AUDITOR: 

SOLICITORS: 

REGISTRARS: 

NOMINATED ADVISER: 

BROKER: 

Crowe U.K. LLP 
Chartered Accountants & Registered Auditor 
40-46 High Street 
Maidstone 
Kent 
ME14 1JH

Gullands 
16 Mill Street 
Maidstone 
Kent  
ME15 6XT

Neville Registrars Limited 
Neville House 
Steelpark Road 
Halesowen 
West Midlands 
B62 8HD

Strand Hanson Limited 
26 Mount Row 
London 
W1K 3SQ

Novum Securities Limited 
2nd Floor, Lansdowne House 
57 Berkeley Square 
London 
W1J 6ER

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STRATEGIC REPORT
for the year ended 31 March 2021

FINANCIAL HIGHLIGHTS

•  EBITDA of £0.505m, almost double the £0.255m achieved last year

•  Statutory profit after tax of £0.087m compared with a loss of £0.015m last year

•  Group sales revenue of £3.289m compared with £4.438m last year

• 

Income augmented to £3.73m by £0.441m of pandemic-related government grant funding

•  Cash reserves of £1.237m at year end compared to £0.756m last year

•  Write-down of £0.250m due to impaired goodwill versus a write-down of £0.200m last year

•  Group net assets declined to £4.919m compared to £4.978m last year

•  Earnings per share of 0.60p compared with a loss of 0.11p per share last year

•  Successful post-year end share buyback programme completed ahead of schedule

•  Final dividend of 0.5p proposed, making a total of 1.0p for the year matching last year’s total

Profit before tax 
Less: interest received 
Add: depreciation 
Add: impairment B2BSG Solutions Limited goodwill 
Add: impairment RSA Environmental Health Limited goodwill 

Underlying EBITDA* 

31.3.21 
£ 

189,988 
(999) 
65,619 
200,000 
50,000 

504,608 

31.3.20 
£

4,999
(1,990)
52,194
200,000
-

255,203

* 

 Underlying EBITDA is calculated as earnings before interest, tax, depreciation, impairment charges and non-recurring costs. This is used by the board as 
a measure of underlying trading and has been provided to assist shareholders in understanding the Group’s trading activities.

The Company confirms that, subject to shareholder approval at the AGM, the final dividend of 0.5p will be payable on 
15 October 2021 to shareholders on the register on 1 October 2021.

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STRATEGIC REPORT (continued)
for the year ended 31 March 2021

CHIEF EXECUTIVE OFFICER’S REPORT
In a period completely dominated by the financial effects of the COVID-19 pandemic, I present my review of the Group’s 
activities  and  performance  during  the  financial  year  2020-21  on  behalf  of  the  board,  including  commentary  on  our 
successful post year-end share buyback programme, and an indication of how the Group expects to meet the challenges 
as we emerge from the pandemic over the year ahead.

GENERAL BUSINESS REVIEW, COVID-19 RESPONSES, AND OUTLOOK

In  the  circumstances,  the  reduction  in  sales  revenue  by  approximately  a  quarter  compared  with  2019-20  (£3.29m 
versus £4.38m) was deemed a satisfactory outcome. The level of revenue ultimately achieved exceeded management’s 
initial expectations at the start of lockdown in March 2020. The Group’s subsidiaries were affected in different ways, 
with some coming to a virtual standstill whilst others were able to carry on with encouraging levels of trading albeit 
in a very difficult environment. Our subsidiaries had to look at creative ways to mitigate the effects of the pandemic 
by adapting their service delivery methods as far as possible. This involved increased levels of remote working. Full use 
was also made of government financial support, consisting of small business grants for the subsidiaries worst affected, 
and Coronavirus Job Retention Scheme (CJRS) subsidies towards the costs of those personnel for whom work was not 
possible. The impact on each individual subsidiary is set out later in this report. 

The board elected to take a 20% reduction in salary for six-months commencing on 1 May 2020 and is grateful that 
subsidiary directors elected to follow suit. This action helped the Group to conserve its resources at a time when the 
outlook was most uncertain.

With  the  benefit  of  the  government  support  described  above,  a  highly  satisfactory  EBITDA  figure  of  £0.505m  was 
achieved. Despite the overall reduction in income from all regular sources, costs across the Group were considerably 
lower. Savings were achieved due to reductions in headcount, notably in our B2BSG Solutions Limited (B2BSG) subsidiary, 
and in lower general operational expenditure. Purchasing activity was lower across the Group, and there was a positive 
variance in the value of sterling which assisted our security division which imports all the electronic equipment sold 
on to clients.

As has been the case for a number of years, the sales environment for B2BSG, which predominantly serves the retail 
sector, is shrinking due to on-line sales. This trend was accelerated by the pandemic and has hastened the demise of large 
clients such as Peacocks, Edinburgh Woollen Mill and Debenhams. Associated bad debts of £22,000 were recognised 
during the year. 

Revenues in the Group’s Scottish-based systems division held up better than anticipated, and the business remained 
profitable throughout the year. Even without the welcome support from government funding, this subsidiary would 
have generated a profit ahead of our initial expectations. Revenues were supplemented by a new income stream arising 
as a consequence of Brexit, and further details are provided later in this report.

Our greatest success was seen in the Group’s safety division where there are four operational subsidiaries. Two of those 
businesses,  Quality  Leisure  Management  Limited  (QLM)  and  RSA  Environmental  Health  Limited  (RSA)  which  mainly 
serve  the  leisure  industry  and  the  education  sector  respectively,  almost  ground  to  a  standstill  for  much  of  the  year. 
However, excellent results from Personnel Health and Safety Consultants Limited (PHSCL) and a steady performance 
from Inspection Services (UK) Limited (ISL) more than compensated for the leisure and education-related downturn 
and led to higher revenue and profitability for this division.

With cash at bank comfortably exceeding £1.0m at the year end, and the Group’s share price remaining stubbornly well 
below the Group’s net asset value per share, the board took the decision to utilise the authority granted by shareholders 
at last year’s annual general meeting (AGM) to implement a share buyback programme. The programme was announced 
on 13 May 2021 and completed on 16 June 2021. Over that period the Company’s broker was able to repurchase a total 
of 1,602,197 ordinary shares on the Company’s behalf for a total consideration of approximately £0.325m. The buyback 
programme was largely funded from the surplus cash held on account following the sale of freehold premises previously 

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for the year ended 31 March 2021

held by a former subsidiary, in late September 2018. Accordingly, the number of ordinary shares not held in treasury 
now stands at 13,075,060.

The board is seeking shareholder approval for a renewed share buyback authority at the forthcoming AGM, but it should 
not be taken for granted that, if duly approved at the AGM, a further buyback programme will necessarily follow. The 
board will take a view based on the Company’s available cash balances from time to time, the relationship between the 
share price and net asset value, and whether any such additional programme would be to the benefit of shareholders. 
Renewing the authority provides the board with flexibility in this regard.

Cash  at  bank  as  at  the  date  of  this  report  stands  at  £0.879m  such  that  the  Group  continues  to  enjoy  a  strong  cash 
position and remains cash generative. The Group’s undrawn facility with HSBC plc stands at £50,000 and falls due for 
renewal in October 2021. The board plans to renew the facility but does not currently anticipate having to call upon it.

Net asset value

Every year the board assesses the value of goodwill on the balance sheet and takes a view on whether it remains realistic 
and justifiable. Despite 2020-21 being unrepresentative of any normal trading period, the board acknowledges that the 
decline in prospects for our security division caused by lower retail activity will continue. Accordingly, an impairment 
charge of £200,000 has been incurred against B2BSG in line with good accounting practice. Following careful review, 
the carrying value of RSA has also been reduced by £50,000. Our RSA subsidiary has seen progressive reductions in 
spending on the support services provided to environmental health officers at local authorities. Thus, a total charge to 
intangible assets of £250,000 has been made for the year.

The year-end consolidated net assets of £4.919m have fallen to £4.636m following the recent completion of our share 
buyback programme. However, in light of the reduced number of ordinary shares in issue (outside treasury), the net 
asset value per share has risen to 35p compared to 34p at the previous year end.

Outlook

As the country exits from the health crisis and the economy rebounds, we expect the Group to be well positioned to 
recover to income levels more in line with 2019-20. Inevitably, there will be legacy impacts in particular on the high 
street where consumers’ shopping habits have clearly shifted towards more on-line ordering. Conversely, our systems 
division and the safety division expect a rebound in activity as clients look to catch-up on projects that were deferred or 
cancelled during the previous year. Our ability to deliver services remotely as an alternative to a face-to-face offering will 
also be more appealing to some customers and we will continue to offer this alternative where appropriate in order to 
meet with client expectation and preferences.

Trading update

Management accounts (unaudited) show total sales revenues and other income across the Group of £926,000 for the 
first  quarter  of  2021-22. This  amount  includes  £20,500  of  CJRS  grants  as  the  Group  tapers  its  previous  use  of  such 
support. EBITDA for the first quarter was approximately £72,000. This compares with total revenues of £820,000 and 
EBITBA of £108,300 for the equivalent period last year.

Dividends

A total dividend of 1.0p per ordinary share, (£146,772) was paid in respect of the financial year ended 31 March 2020. 
An interim dividend of 0.5p in respect of the financial year ended 31 March 2021 was paid in February 2020 and, subject 
to  shareholder  approval,  a  final  dividend  of  0.5p,  to  be  paid  from  earnings  from  the  financial  year  ended  31  March 
2021, is proposed for payment in October 2021, matching the total of 1.0p paid last year. Following the share buyback 
programme completed in June 2021, the cost of the final dividend will fall approximately 11% from £73,386 to £65,375.

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for the year ended 31 March 2021

PERFORMANCE BY TRADING SUBSIDIARY

The Group currently measures the following key performance indicators (KPIs).

Total revenues

Total revenues are reviewed  each  month  across  the  Group  to  provide  the  board  with a  ready  measure  of  how well 
the  Group  and  underlying  businesses  are  performing  relative  to  historical  data.  It  enables  any  trend  to  be  detected, 
understood and acted upon as appropriate. Consolidated Group revenues including government grant funding for the 
year decreased by 16% due to the combined effect of the pandemic and the reduction in our retail client portfolio.

Earnings before interest, taxation, depreciation, amortisation and non-recurring costs (underlying 
EBITDA)

The Group achieved an increase in EBITDA from £255,203 in 2019-20 to £504,608 in 2020-21 due to lower overheads 
and premises-related savings across the Group. In the absence of Government support, EBITDA would have fallen to 
£63,483.  However,  this  is  not  a  true  comparison  because  in  the  absence  of  the  CJRS  grants  the  Group  would  have 
taken actions to significantly reduce headcount and other costs in response to the hiatus in the economy and trading 
disruption.

Staff turnover

Staff turnover is generally monitored as the key asset of each subsidiary is its workforce. Recruiting replacement staff is 
an expensive task and it is not always possible to compensate for the specialised knowledge that may be lost when an 
employee departs. This KPI has been retained in 2020-21 but is less informative than normal due to reductions in staff 
numbers arising from the pandemic. In the year to 31 March 2021, the average number of staff employed across the 
Group was 41, down from 49 in the previous fiscal year. The decrease arose in part due to redundancies where it was 
determined that use of the CJRS to support an unsustainable role was inappropriate. There was also a degree of natural 
wastage where leavers were not replaced. 

Pre-tax profit/(loss) per subsidiary before Group management charges

Profit before tax and management charges is reviewed by each subsidiary and by the board every month. Each subsidiary 
director provides a commentary to enable the board to establish whether intervention of any kind is appropriate. 

A summary of the results and activities of our trading subsidiaries is set out below. Where relevant, government grant 
funding is excluded from revenues, but included in profits. Performance is based on those factors within a subsidiary 
director’s  control,  so  results  are  shown  exclusive  of  management  charges  and  taxation  and  any  impairment  judged 
necessary. The  Group  covers  its  own  management  costs  by  levying  a  charge  on  each  subsidiary  and  derives  other 
income through the receipt of dividend income from its subsidiaries.

B2BSG Solutions Limited (B2BSG)

•  2021: revenues of £1,136,600 yielding a profit of £13,800

•  2020: revenues of £1,915,200 yielding a loss of £90,800

The financial year started and ended with the majority of the company’s clients in lockdown, with only a short period 
of reopening during Q3. This inevitably had a heavy impact on sales revenues. With full use made of the CJRS and a grant 
from the local authority, additional income of £131,906 provided welcome support and led to a small overall pre-tax and 
management charge profit.

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for the year ended 31 March 2021

With  no  expectation  that  the  retail  sector  will  recover  to  pre-pandemic  levels,  given  the  shift  to  on-line  purchasing, 
difficult decisions were taken regarding staffing levels. Consequently, there were redundancies during the year and these 
continued after the year end. The business is now operating with around half the headcount with which it started 2020.

Management is confident that the leaner business model will enable the company to take advantage of any upturn in 
fortunes in the retail environment. Additional encouragement arises from the post-year end securing of a contract with 
a national grocery chain. 

As previously stated in this report, a provision of £22,000 was made for bad debts. 

Inspection Services (UK) Limited (ISL)

•  2021: revenues of £213,900 yielding a profit of £31,500

•  2020: revenues of £230,800 yielding a profit of £37,400

ISL  was  the  only  member  of  the  Group  that  did  not  benefit  from  government  support  by  way  of  the  CJRS  or  small 
business grants from the local authority during the year. This was due to the enforcing authorities having notified duty 
holders across the UK that the obligation to have plant and equipment examined in line with statutory frequencies was 
not being relaxed during the pandemic.

Although COVID-19 did not directly affect the obligation on employers to arrange for their plant and equipment to be 
examined and certificated, the pandemic did cause certain difficulties for ISL. These centred around clients who were 
unable to arrange access due to site closure or who were reticent about having external personnel on their premises. 
This made it less efficient when designing engineers’ work rotas and resulted in some gaps in utilisation.

Despite these difficulties, ISL achieved revenues approaching £214,000 compared with around £231,000 the year before. 
EBITDA before management charges was £41,300 which was approximately 7% lower than the £44,500 achieved last 
year. 

The  company  continues  to  work  predominantly  through  insurance  brokers,  with  a  small  percentage  of  sales  made 
directly to clients. Where work is arranged through brokers, commissions are paid for the introduction.

Personnel Health & Safety Consultants Limited (PHSCL)

•  2021: revenues of £968,900 yielding a profit of £498,000

•  2020: revenues of £763,600 yielding a profit of £302,500

This was a successful year for PHSCL. Sales income grew from £763,600 in the previous year to £968,900 and profit 
before tax and management charge increased by approximately 65% from £302,500 to £498,000. Despite many client 
sites being closed or severely restricted in allowing access, the services on offer were adapted to enable business to 
continue as well as new services to be developed to support clients during the pandemic. Active marketing throughout 
the year supported the sales process and improved PHSCL’s visibility in the health and safety compliance market. 

Consultancy income from non-retained clients more than doubled to around £225,000 with new clients opting to work 
on a more ad-hoc arrangement. These new sales are turning into repeat business and regular client relationships are 
being forged. In addition, revenue from training courses was up by £20,000, following successful adaption of courses for 
remote delivery via Zoom and Microsoft Teams during the pandemic. PHSCL was an early adopter of remote learning, 
having  already  started  to  use  Zoom  before  the  pandemic. There  are  also  cost  savings  from  this  method  of  training 
delivery.

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for the year ended 31 March 2021

The company continues to meet the accreditation requirements for the ISO 9001 quality management standard, having 
held this “kitemark” for 24 years since becoming the first organisation of its kind to achieve the standard.

Whilst COVID-19 restrictions have seriously affected many clients, the business has managed to successfully adapt and 
will utilise the positive benefits from innovation to continue its development into 2021-22. Some projects which had 
been put on hold are likely to return, and several clients are seeking assistance in developing safety systems to support 
hybrid working as they emerge from their own lock-down arrangements. The challenge will be to maintain and further 
develop the growth that has been achieved over the past year, in adverse conditions. 

QCS International Limited (QCS) 

•  2021: revenues of £500,700 yielding a profit of £121,100

•  2020: revenues of £756,700 yielding a profit of £220,900

The restrictions placed on businesses throughout the COVID-19 pandemic had a significant impact upon the operational 
activity of QCS, reducing its revenue materially. In particular, there was a major influence upon the company’s ability to 
deliver training. Despite this, the company has posted a profit for the year, through taking advantage of some opportunities 
generated by the pandemic as well as the creation of a new service for the medical device sector relating to Brexit 
changes. These  income  streams  were  also  supported  by  the  CJRS,  which  had  the  effect  of  ensuring  that  personnel 
remained  in  place  and  the  company  was  able  to  take  advantage  of  the  improving  situation  towards  the  end  of  the 
financial year.

Consultancy activity for the year was at or above previous levels. The reduction in normal demand was partly offset by 
the company offering services relating to COVID-19 assessments. The second significant new source of income arose 
because, late in 2020, the Brexit withdrawal agreement required medical device manufacturers in the EU to have a UK-
based representative. QCS developed a service to meet this obligation and has been able to establish a growing portfolio 
of new clients requiring this representation.

Public, face-to-face training ceased to be viable during the initial lockdown, partly due to the restrictions placed upon 
the business but also due to most delegates and their employers wishing to cancel or defer training. Training activity 
did recommence in mid-2020 only to face another short hiatus at the beginning of 2021. When training was possible, 
delegate numbers and thus income was capped to ensure we met social distancing and other guidelines to prevent the 
spread of COVID-19.

Whilst consultancy sales remained broadly on trend at £387,000, the significant loss of training income resulted in an 
overall shortfall of approximately £250,000 equating to around one third of expected turnover. 

The most significant costs faced by the company are those associated with payroll. To assist with maintaining business 
viability, salary reductions were implemented and the CJRS scheme accessed. Other costs were strictly managed and 
there were savings associated with reduced business activity. 

Towards  the  end  of  the  financial  year  there  were  signs  of  improving  performance. This  was  supported  by  the  slow 
easing  of  lockdown  measures  along  with  a  return  to  some  public  training  provision. The  first  deadline  for  medical 
device manufacturers to register on the UK Responsible Person service, described earlier, led to a welcome income 
stream. These two factors, along with consultancy work continuing to grow in alignment with historic trends, suggests 
that the company has performed well during the pandemic and is in a strong position to take advantage of a return to 
more normal trading conditions. All personnel remain in place, our position in the marketplace remains strong and there 
continues to be a significant interest in the services that QCS offers.

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PHSC plcJob No: 45333Proof Event: 3Black Line Level: 0Park Communications Ltd Alpine Way London E6 6LACustomer: PHSC plcProject Title: Annual Report & Accounts 2021T: 0207 055 6500 F: 020 7055 6600STRATEGIC REPORT (continued)
for the year ended 31 March 2021

Quality Leisure Management Limited (QLM)

•  2021: revenues of £234,300 yielding a profit of £99,700

•  2020: revenues of £353,400 yielding a profit of £75,700

QLM made a profit before central management charges and tax of £99,700. Excluding £54,400 received from the CJRS 
and business grants, the resulting profit of £45,300 (2020: £75,700) shows the negative impact of COVID-19. QLM’s core 
client base saw unprecedented restrictions throughout the financial period and most clients were required to close for 
protracted periods. Those that were able to reopen did so under controls that severely limited their earning potential 
and their appetite for buying in external services such as those provided by QLM. 

Clients placed significant reliance on QLM’s health and safety support service during 2020–21. This resulted in a high 
number of general enquiries and requests for assistance in interpreting the latest government advice, however, much of 
this support was under the auspices of the general adviser service and did not result in extra income.

Auditing  demand  was  significantly  reduced  for  the  year.  Closures,  legislation  and  government  guidance,  including 
localised interpretation, meant that auditing for the most part only took place during periods of lifted restrictions.

Training  was  developed  and  revised  to  be  run  via  video  conferencing.  After  some  initial  cancellations  and  after 
clarification of government funding initiatives, training courses resumed online. QLM’s (CIMSPA endorsed) Health and 
Safety Management Certificate in Leisure and Culture remains popular and a valuable income stream. 

The number of retained clients remained largely unchanged, with relatively normal fluctuations observed as leisure trust 
contracts were won and lost and new trusts came into being. 

A shared part-time administrator employed by another subsidiary, was made redundant during the year, and was not 
replaced.

RSA Environmental Health Limited (RSA) 

•  2021: revenues of £235,100 yielding a profit of £57,400

•  2020: revenues of £418,100 yielding a profit of £83,500

Revenue for the year was down by approximately 44% to £235,100. Income received from the CJRS and business grants 
of £73,600 was instrumental in turning a potential loss into a profit of £57,400 before central management charges and 
tax. 

The COVID-19 pandemic had a significant effect on the revenues the company could generate within the principal areas 
of the economy that it operates. For the first five months of the financial year there was a reliance on the CJRS and local 
authority grant funding to help support revenues and cover costs. For the remaining seven months of the financial year 
the company did see something of a return to more normal trading, as legal restrictions allowed various sectors to open. 

To help mitigate the reduction in revenues, the company decided to make redundant a part-time administrator in July 
2020. Another consultant decided to resign from their position from December 2020 and this was reluctantly accepted. 
Other staff and some associates were utilised to make up the shortfall in fee-earning ability over the final quarter of the 
year as an alternative to recruiting a replacement. That decision helped with profitability for the year and enabled us to 
deal with the peaks and troughs of demand at that time. 

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PHSC plcJob No: 45333Proof Event: 3Black Line Level: 0Park Communications Ltd Alpine Way London E6 6LACustomer: PHSC plcProject Title: Annual Report & Accounts 2021T: 0207 055 6500 F: 020 7055 6600STRATEGIC REPORT (continued)
for the year ended 31 March 2021

In previous years, the focus of the company has been on the SafetyMARK brand, providing safety services to the schools 
sector.  However,  with  schools  closed  for  much  of  the  time,  this  particular  financial  year  saw  the  need  to  bring  in 
revenues from wherever possible to meet the demands of clients and match the skillsets of the available staff members. 
Revenues fall into four main categories: training, health and safety consultancy, food safety consultancy and SafetyMARK. 

SafetyMARK  whilst  remaining  the  focus,  saw  revenues  fall  to  around  £87,000. This  was  due  to  no  new  audits  being 
conducted in the first quarter because schools were effectively closed to external visitors. For the remainder of the year, 
revenues were on a par with previous years and there remains a strong demand for our services. 

Training income saw a reduction due to a decrease in the numbers of courses being requested by clients. A change in 
delivery methods has helped to alleviate the loss of face-to-face training. Virtual courses remain popular and will form 
part of our offering into the future due to the reduction in associated costs and an appetite by clients. 

Health and safety consultancy and advisory services saw the biggest change in demand for the year 2020-21 due to the 
cessation of a large contract in the hospitality sector. Some consultancy work had to be postponed until later in the year, 
but this was replaced with other works that could be completed during the pandemic. Some work has been undertaken 
to promote various services to utilise the skills of the consultants present within the company. 

Food safety consultancy has seen a significant reduction in demand in the past year and remains challenging in some 
hospitality  sectors. The  contracts  with  schools  have  continued  but  those  with  commercial  companies  had  to  be 
renegotiated as many clients indicated that they were re-opening on a very limited basis.

PHSC plc

•  2021: net loss of £382,400 before management charges, exceptional costs, interest and dividends received

•  2020: net loss of £424,100 before management charges, exceptional costs, interest and dividends received

The Company incurs costs on behalf of the Group and does not generate any income. The costs incurred by the Company 
represent the costs of running an AIM quoted Group. The reduction in costs is due to changes in staffing arrangements 
between the Company and its subsidiaries and the 20% reduction in salaries accepted by the directors during the height 
of the pandemic.

PRINCIPAL RISKS AND UNCERTAINITIES

Pandemic

The full financial impact of the coronavirus pandemic involving the spread of COVID-19 was felt in 2020-21. 

As government guidance evolved, the plan for each subsidiary was developed and updated by the directors to minimise 
the risk to staff, customers and business continuity. This was circulated to all staff and contained measures to maintain 
business  productivity  whilst  protecting  the  health  of  employees,  customers,  and  other  stakeholders. The  plan  was 
monitored and revised in response to new information published by Public Health England. Guidance was also published 
on the website for staff, customers, and prospects to access.

Initially, the risk of employees contracting the virus, resulting in loss of key staff to illness was mitigated by working from 
home being encouraged wherever appropriate. Vulnerable workers were identified and asked to shield, and employees 
contacted  regularly  to  monitor  welfare. A  skeleton  staff  remained  in  the  head  office  to  minimise  numbers  present 
whilst at the same time maintaining business continuity. Social distancing was exercised, and hand sanitiser provided. 
As  lockdown  restrictions  eased,  staff  adopted  a  more  flexible  approach,  working  from  home,  the  office  or  clients’ 
premises as deemed appropriate. A key focus involved protecting PHSC’s reputational risk by ensuring staff adhered to 
government guidelines. 

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for the year ended 31 March 2021

The use of Microsoft Teams and Zoom to keep in touch with staff and clients was swiftly adopted with training offered 
where necessary. Materials for training courses were updated and adapted to enable on-line training to be delivered 
wherever possible. The operational directors regularly met via Zoom for a business update and to share knowledge and 
best practice. Board meetings were also undertaken as scheduled via Zoom.

Initially income from the CJRS and business grants played a key role in maintaining cash flow, though as the businesses 
adapted, this reliance became less and is now at a minimal level.

In terms of liquidity risk, the Group had a strong cash position at the outset of the year and with monies from government 
schemes and good credit control, the Group has remained cash generative. The expectation for 2021-22 is that the Group 
will return to profitability, before grant income. 

As  the  country  exits  from  the  health  crisis  and  the  economy  rebounds,  it  is  expected  that  the  Group  will  be  well 
positioned to recover to income levels more in line with 2019-20. Inevitably, there will be legacy impacts in particular 
on the high street where consumers’ shopping habits have shifted towards on-line ordering. Conversely, the systems 
division and the safety division expect a rebound in activity as clients look to catch-up on projects that were deferred or 
cancelled in the previous year. The Group’s ability to deliver services remotely as an alternative to a face-to-face offering 
will be more appealing to some customers and this alternative will continue to be offered where appropriate.

Regulatory/Marketplace

Approximately 50% of the Group’s work involves assisting organisations with the implementation of measures to meet 
regulatory requirements relating to health and safety at work. If the regulatory burden was to be substantially lightened, 
for example if the government embarked upon a programme of radical deregulation, there could be less demand for the 
Group’s services. Changes to the operation of the employer’s liability insurance system, as proposed in some quarters, 
could reduce the incentive for organisations to buy in claims-preventive services such as health and safety advice. In 
mitigation  of  these  risks,  the  board  has  diversified  the  Group’s  range  of  offerings,  for  example,  through  investing  in 
its security businesses and is exploring non-regulatory areas of environmental work to add to the current portfolio of 
services.

The Group’s security division has updated its operating procedures to ensure compliance with relevant Brexit related 
legislation. Professional advice has been sought as needed. Matters outside the Group’s control include delays caused 
at customs if administrative demands on border officials are suddenly increased, resulting in slower clearance times for 
imported goods.

In terms of the risk that the value of sterling deteriorates, the Group can take reasonable steps to hedge against the 
effects of a weaker pound, with customers being advised to consider pre-ordering and/or increasing their stock levels 
in respect of those products supplied by the Group’s security division which they see as being critical to their business. 
Higher stock levels would have the double benefit of reducing the risk of an interruption to supply and mitigating the 
impact of price rises that would ultimately work their way through to all imported goods if there is a materially weaker 
exchange rate. The warehouse at B2BSG has the capacity for storage of additional products and close partnership with 
logistics providers will allow access to further warehousing space should that prove necessary. 

The Group’s security division works almost exclusively in the retail sector and this has continued to suffer as a result of 
weak consumer demand on the high street and the move towards on-line purchasing which has accelerated during the 
COVID-19 pandemic. Any further material deterioration in the retail sector and specifically in B2BSG’s client base may 
have a significant negative effect on the company’s and hence the Group’s prospects.

Technological

The Group’s website is a primary source of new business. If the website became inaccessible for protracted periods, or 
was subject to “hacking”, this may prejudice the opportunity to obtain new business. Additionally, the increase in the 
use of the internet for satisfying business requirements may lead to a reduction in demand for face-to-face consultancy 

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for the year ended 31 March 2021

services and the number of training courses commissioned may be affected by moves towards screen-based interactive 
learning. The subject of IT security is regularly reviewed by the board to ensure that appropriate strategies are in place.

Personnel

Generally, there is an excess of demand over supply for health and safety professionals. Those with sufficient qualifications 
and experience to be suitable for consultancy roles are in the minority. This has the combined effect of making it difficult 
for the Group to source suitable personnel and having to offer higher remuneration packages to attract them. The Group 
is dependent upon its current executive management team. Whilst it has entered into contractual arrangements with the 
aim of securing the services of these personnel, the retention of their services cannot be guaranteed. Accordingly, the 
loss of any key member of management of the Group may have an adverse effect on the future of the Group’s business. 
The Group and each subsidiary have contingency plans in place in the event of incapacity of key personnel.

Geographical

The Group offers a nationwide service, but a number of organisations see benefit in using consultancies that are local to 
them and internet search engines favour local providers. With offices in Kent, Berkshire, Northamptonshire and Scotland, 
the Group has a good geographical spread.

Licences

The Group is reliant on licences and accreditations to be able to carry on its business. The temporary loss of, or failure to 
maintain, any single licence or accreditation would be unlikely to be materially detrimental to the Group, as the directors 
believe that this could be remedied. However, if the Group fails to remedy any loss of, or does not maintain, any licence 
or accreditation, this will have a material adverse effect on the business of the Group. The Group has internal processes 
in place to ensure that the licences and accreditations are maintained.

SECTION 172 STATEMENT

The Companies (Miscellaneous Reporting) Regulations require large companies to publish a statement describing how 
the directors have had regard to the matters set out in section 172 (1) (a) to (f) of the Companies Act 2006. These sections 
require directors to act in a way most likely to promote the success of the Group for the benefit of its stakeholders and 
with regard to the following matters.

The likely consequences of any decision in the long-term

The board receives an annual business plan from the managing director of each subsidiary company, which forms the 
basis of the Group’s strategic plan. The board requires that the plans include financial forecasts, KPIs, marketing strategy 
and an analysis of strengths, weaknesses, opportunities, and threats. Subsidiary directors, via the Group’s operational 
board of which they are members, consider the implications of their own plans in the context of what others within the 
Group are intending to do and the opportunities for synergies are explored. Any proposed actions that may adversely 
affect another subsidiary are flagged at operational board level and are resolved. Subsidiary directors are challenged on 
the content of their plans and the assumptions they have made, to ensure that the plans are realistic and achievable. 
Once agreed by the board, this plan, at Group and subsidiary level, is used as the benchmark against which to assess 
performance. 

The interests of the Group’s employees

As the Group is mainly involved in the supply of services, the board considers its staff to be the greatest asset and the 
interests of employees are taken into consideration in all decisions made. Each subsidiary company within the Group 
has in place the necessary structures to ensure effective communication with its employees. The subsidiary directors 
meet once a quarter and relevant information is shared with employees via team meetings held at subsidiary level. The 
views of employees are heard in a similar fashion, initially at team meetings, and escalated to the operational board and 
the main board if appropriate. Each subsidiary has its own bonus scheme, based on results for the financial year and/or 
tailor-made targets. There is an annual budget for staff training in recognition that the performance of the Group can be 
improved by the development of its employees.

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for the year ended 31 March 2021

The Group is committed to equality of employment and its policies reflect a disregard of factors such as disability in the 
selection and development of employees. A review has been conducted to identify any gender-related pay anomalies 
across the Group and found there to be no such anomalies. 

The need to foster the Group’s business relationships with suppliers, customers, and others

The Group seeks to treat suppliers fairly and adhere to contractual payment terms. The Group works with its suppliers 
to help drive change through innovation, promoting new ideas and ways of working. The Group has zero-tolerance to 
modern slavery and is committed to acting ethically and with integrity in all business dealings and relationships. The 
Group policy for Modern Slavery and Human Trafficking contains systems and controls to ensure that these activities 
are not taking place anywhere in the subsidiaries or throughout the Group’s supply chains and can be viewed on our 
website (www.phsc.plc.uk).

The  Group  also  has  zero-tolerance  with  regards  to  bribery,  made  explicit  through  its Anti-Bribery  and  Corruption 
Policy. This covers the acceptance of gifts and hospitality and any form of unethical inducement or payment including 
facilitation payments and “kickbacks”. The policy sets out the responsibilities of directors, employees and contractors 
and details the procedures in place to prevent bribery and corruption. This policy is also available on our website.

Each subsidiary is focussed on its customers. Communication takes many forms and is structured according to how each 
subsidiary interacts with its client base. Channels of communication include quarterly newsletters in hard copy and/or 
sent electronically, customer roadshows, interaction via various social media platforms (such as Twitter, LinkedIn and 
Facebook) and regular client meetings. An ongoing dialogue is held electronically, with most clients subscribing to email 
updates that are sent out periodically.

Stephen  King  is  the  principal  contact  between  the  Company  and  its  investors,  with  whom  he  maintains  a  regular 
dialogue. The Company is committed to listening to and communicating openly with its shareholders to ensure that 
its  business  model  and  performance  are  understood.  Regular  announcements  are  made  to  the  market  and  the AGM 
provides a forum for information dissemination, discussion, and feedback.

The impact of the Group’s operations on the community and the environment

The  board’s  intention  is  to  behave  responsibly  and  ensure  that  management  operates  the  business  in  a  responsible 
manner,  complying  with  high  standards  of  business  conduct  and  good  governance. The  Group  has  a  long  tradition 
of supporting local causes through sponsorship and community involvement, details of which can be found on our 
website. The  directors  are  aware  of  the  impact  of  the  Group’s  business  on  the  environment  but  believe  this  to  be 
minimal due to the nature of its operations. 

GOING CONCERN

Company law requires the directors to consider the appropriateness of the going concern basis when preparing the 
financial statements. For most of 2020-21 the COVID-19 pandemic and the consequent Government-imposed lockdowns 
and restrictions severely impacted upon our activities. Perhaps counter-intuitively, the outcome of the severely disrupted 
trading year was a higher profit than in the prior year. The board’s expectations were exceeded, with the initial dire 
predictions having proved to be overly cautious and the agility of our subsidiaries enabling us to retain more work than 
first expected. Cash reserves ended the year at a high level and remain strong after the recent successful share buyback 
programme. The  board  is  satisfied  that  this,  along  with  the  Group’s  cash-generative  trading  position  and  (unused) 
banking facility will ensure that there are sufficient resources to continue in operational existence for the foreseeable 
future. The directors therefore continue to adopt the going concern basis of accounting in preparing the annual financial 
statements.

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STRATEGIC REPORT (continued)
for the year ended 31 March 2021

On behalf of the board, I must thank all our shareholders for their ongoing loyalty and support. This year more than ever 
the board is grateful for the way in which each employee has met the challenges they have had to face. This includes 
new ways of working and having to show a high degree of flexibility. Whether on furlough, working from home, or 
carrying on with client-facing activity, the spirit of teamwork and mutual support has greatly assisted in bringing the 
Group through a very difficult period. 

On behalf of the board

Stephen King
Group Chief Executive

29 July 2021 

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Job No: 45333

Customer: PHSC plc

Proof Event: 3

Black Line Level: 0

Park Communications Ltd  Alpine Way  London E6 6LA

Project Title: Annual Report & Accounts 2021

T: 0207 055 6500  F: 020 7055 6600

REPORT OF THE DIRECTORS
for the year ended 31 March 2021

The directors present their report with the audited financial statements of PHSC plc (Company and Group) for the year 
ended 31 March 2021. 

DIRECTORS

The directors who held office during the year under review were:

S A King
N C Coote
G N Webb MBE
L E Young 

DIVIDENDS

A total dividend of 1.0p per ordinary share (£146,772) was paid in respect of the year ended 31 March 2020; half was 
paid in February 2020 and the balance in October 2020. An interim dividend of 0.5p in respect of the financial year 
ended 31 March 2021 was paid in February 2021 and a final dividend of 0.5p is proposed for payment in October 2021, 
matching the total of 1.0p paid last year. The Company confirms that, subject to shareholder approval at the AGM, the 
final dividend of 0.5p will be payable on 15 October 2021 to shareholders on the register on 1 October 2021.

FINANCIAL RISK MANAGEMENT

The Group’s operations expose it to a variety of financial risks which are outlined in note 1 to the financial statements 
on page 39. 

SHARE CAPITAL

The issued share capital of the Company (outside treasury) as at the date of this report is 13,075,060 ordinary shares of 
10p each. The Company holds 1,602,197 ordinary shares in treasury with no voting rights attached.

DATA PROTECTION

The Company has a policy to meet the requirements of the General Data Protection Regulations (GDPR) and this has 
been issued across the Group.

SUBSTANTIAL SHAREHOLDINGS 

As at 29 July 2021, the following persons had notified the Company of an interest of 3% or more of its issued share 
capital.

Name

S A King

N C Coote

Unicorn Asset Management Limited and Unicorn AIM VCT II plc

James Faulkner

PROVISION OF INFORMATION TO AUDITOR

So far as each of the directors is aware at the time the report is approved:

No. of ordinary shares % of issued share capital

2,833,132

2,792,013

1,249,057

455,000

21.67

21.35

9.55

3.48

• 

• 

there is no relevant audit information of which the Group’s auditor is unaware; and

the directors have taken all steps that they ought to have taken to make themselves aware of any relevant audit 
information and to establish that the auditor is aware of that information.

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for the year ended 31 March 2021

ANNUAL GENERAL MEETING

This  year’s AGM  will  be  held  at  10.00  a.m.  on Thursday  30  September  2021  at The  Old  Church,  31  Rochester  Road, 
Aylesford, Kent ME20 7PR. The notice of meeting is set out on pages 68 to 70 of this document and a form of proxy is on 
page 71. We are mindful that the UK government’s social distancing guidelines associated with the COVID-19 pandemic 
restricting public gatherings may be subject to change at short notice. Should physical attendance at the Company’s 
AGM not be permitted, shareholders are encouraged to vote electronically or appoint the chair as their proxy with their 
voting instruction.

Details of the business to be considered at the meeting are given below.

Report and accounts (Resolution 1)

It is a requirement of company law that the annual report and accounts are laid before shareholders in a general meeting.

Dividend (Resolution 2)

As noted above, the directors recommend a final dividend of 0.5p per share. If approved, the final dividend will be paid 
on 15 October 2021 to shareholders on the register of members at the close of business on 1 October 2021.

Re-election of directors (Resolution 3)

Under the Company’s articles of association, Stephen King retires by rotation and offers himself for re-election. 

Appointment of auditor (Resolution 4)

A resolution for the re-appointment of Crowe U.K. LLP as the Company’s auditor will be put to the AGM together with 
the usual practice of authorising the directors to determine the auditor’s fees.

Authority of directors to allot shares (Resolutions 5 and 6) 

By law, directors are not permitted to allot new shares (or to grant rights over shares) unless they are authorised to do 
so by shareholders. In addition, directors require specific authority from shareholders before allotting new shares (or 
granting rights over shares) for cash without first offering them to existing shareholders in proportion to their holdings.

Resolution 5 gives the directors the necessary authority until the earlier of next year’s AGM or 30 September 2022, to 
allot securities up to an aggregate nominal amount of £435,835 being equivalent to one third of the Company’s issued 
share capital as at 29 July 2021.

Resolution 6 empowers the directors, until the earlier of next year’s AGM or 30 September 2022, to allot such securities 
for cash otherwise than on a pro-rata basis to existing shareholders, up to an aggregate nominal amount of £261,501 
being equivalent to 20% of the Company’s issued share capital (outside treasury) as at 29 July 2021. It is intended to 
renew this authority and power at each AGM.

Authority for the Company to purchase its own shares (Resolution 7) 

Resolution 7 authorises the Company, until the earlier of next year’s AGM or 30 September 2022 to purchase in the 
market up to a maximum of 1,961,259 ordinary shares (equivalent to approximately 15% of the issued share capital of 
the Company as at 29 July 2021) for cancellation at a minimum price of 10 pence per share and a maximum price per 
share of an amount equal to 105% of the average of the middle market quotations for an ordinary share (as derived from 
the London Stock Exchange) for the five business days immediately before the date of purchase.

The Company may hold any repurchased shares in treasury, instead of cancelling them immediately. If the Company buys 
back its own shares and holds them in treasury it may then deal with some or all of them in several ways. It may sell 
them for cash; transfer them under the provisions of an employee share scheme; cancel them; or continue to hold them 
in treasury. Holding shares in treasury in this way will allow the Company to reissue them quickly and cost effectively, 
giving  increased  flexibility  to  the  management  of  its  capital  base.  Dividends  are  not  paid  on  shares  held  in  treasury, 
nor  do  they  carry  voting  rights  while  they  remain  there. The  directors  intend  to  decide  at  the  time  of  any  further 

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for the year ended 31 March 2021

share buybacks, whether to cancel the shares immediately or to hold them in treasury, depending on what would best 
promote the success of the Company at the time. The Company currently holds 1,602,197 ordinary shares in treasury. 

The proposal should not be taken as an indication that the Company will purchase shares at any particular price or 
indeed at all, and the directors will only consider making further purchases if they believe that such purchases would 
result in an increase in earnings per share and are in the best interests of shareholders. 

Voting

A  form  of  proxy  is  included  at  the  end  of  this  document  for  use  at  the AGM.  Please  complete,  sign  and  return  it  as 
soon as possible in accordance with the instructions on it, whether or not you intend to attend the AGM. Returning 
a form of proxy will not prevent you from attending the meeting and voting in person if you wish. Shareholders are 
reminded that the UK government’s social distancing guidelines associated with the COVID-19 pandemic restricting 
public gatherings may be subject to change at short notice and physical attendance in person at the AGM may not be 
permitted. The Company encourages shareholders to vote electronically, or to appoint the chair as their proxy with their 
voting instructions. A form of proxy should be returned so that it is received not less than 48 hours (excluding non-
working days) before the time of the AGM.

The directors consider that all the resolutions to be put to the meeting are in the best interests of the Company and its 
shareholders as a whole. The directors will be voting in favour of them and unanimously recommend that you do so as 
well.

SUBSEQUENT EVENTS AND FUTURE DEVELOPMENTS

Since the year end, the easing of lockdown has increased business activity with most fee earning staff returning to full 
employment. One member of staff in the retail security division has been made redundant since the year end to tailor 
the cost base to the current level of demand. 

With cash at bank comfortably exceeding £1.0m at the financial year end the board took the decision to utilise the 
authority granted at last year’s AGM to launch a share buyback programme. This was announced on 13 May 2021 and 
completed on 16 June 2021. Over that period, the Group’s broker was able to repurchase a total of 1,602,197 ordinary 
shares on the Company’s behalf for a total consideration of approximately £0.325m. 

On behalf of the board

SGH Company Secretaries Limited
Secretary 

29 July 2021

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PHSC plcJob No: 45333Proof Event: 3Black Line Level: 0Park Communications Ltd Alpine Way London E6 6LACustomer: PHSC plcProject Title: Annual Report & Accounts 2021T: 0207 055 6500 F: 020 7055 6600STATEMENT OF DIRECTORS’ RESPONSIBILITIES
for the year ended 31 March 2021

The directors are responsible for preparing the strategic report, the directors’ report and the Group and parent Company 
financial statements in accordance with applicable law and regulations.

Company law requires the directors to prepare Group and parent Company financial statements for each financial year. 
Under  that  law  the  directors  have  elected  to  prepare  the  consolidated  financial  statements  and  Company  accounts 
in  accordance  with  International  Financial  Reporting  Standards  (IFRSs)  in  conformity  with  the  requirements  of  the 
Companies Act 2006.

Under company law the directors must not approve the financial statements unless they are satisfied that they give a 
true and fair view of the state of affairs of the Group and parent Company and of the profit or loss of the Group for that 
period. In preparing these financial statements, the directors are required to:

• 

select suitable accounting policies and then apply them consistently;

•  make judgements and accounting estimates that are reasonable and prudent;

• 

state whether applicable accounting standards have been followed, subject to any material departures disclosed and 
explained in the financial statements; and

•  prepare the financial statements on the going concern basis unless it is inappropriate to presume that the Company 

will continue in business.

The  directors  are  responsible  for  keeping  adequate  accounting  records  that  are  sufficient  to  show  and  explain  the 
Company  and  Group’s  transactions  and  disclose  with  reasonable  accuracy  at  any  time  the  financial  position  of  the 
Company and Group and enable them to ensure that the financial statements comply with the Companies Act 2006. 
They are also responsible for safeguarding the assets of the Company and Group and hence for taking reasonable steps 
for the prevention and detection of fraud and other irregularities.

They are further responsible for ensuring that the strategic report, the report of the directors and other information 
included in the annual report and financial statements is prepared in accordance with applicable law and regulations 
in the UK.

The maintenance and integrity of the PHSC plc website is the responsibility of the directors; the work carried out by the 
auditors does not involve the consideration of these matters and, accordingly, the auditors accept no responsibility for 
any changes that may have occurred in the accounts since they were initially presented on the website.

Legislation in the UK governing the preparation and dissemination of the accounts and the other information included 
in annual reports may differ from legislation in other jurisdictions.

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for the year ended 31 March 2021

Dear Shareholder,

The  board  has  an  obligation  to  ensure  that  good  standards  of  corporate  governance  are  embraced  throughout  the 
Company  and  its  subsidiaries  (together,  the “Group”). As  a  board,  we  set  clear  expectations  concerning  the  Group’s 
culture, values and behaviours. Our values are to ensure our customers receive quality service and support, our customers, 
staff and other stakeholders are treated fairly and equally and that we develop our staff so that they can provide the most 
innovative and effective solutions. We firmly believe that by encouraging the right way of thinking and behaving across 
all our people, our corporate governance culture is reinforced, enabling us to drive our premium, customer-focussed, 
people-led strategy and deliver value for our stakeholders.

It is the board’s job to ensure that the Group is managed for the long-term benefit of all shareholders, with effective and 
efficient decision-making. Corporate governance is an important part of that job, reducing risk and adding value to our 
business.

In September 2018 the Company adopted the 2018 Quoted Companies Alliance Corporate Governance Code (the ‘QCA 
Code’) in line with amendments to the AIM Rules for Companies which require all AIM quoted companies to adopt and 
comply with a recognised corporate governance code.

The below statement sets out how the Company complies with the 10 principles of the QCA Code. 

Stephen King

Chair

ESTABLISHING STRATEGY AND BUSINESS MODEL

The Group is dedicated to being a leading provider of health, safety, hygiene and environmental consultancy services 
and security solutions to the public and private sectors. 

The board sets the Company’s strategy and monitors its implementation through management and financial performance 
reviews. It also seeks to ensure that adequate resources are available to implement the Company’s strategy in a timely 
manner. The Company has set out a strategic plan to promote long-term value creation for shareholders and will update 
all shareholders on this in the annual report each year. 

The board meets on a regular basis to discuss the strategic direction of the Group and any significant change will be 
highlighted promptly.

Further information on the Group’s strategy, performance and outlook can be found within the strategic report on pages 
4 to 14.

UNDERSTANDING AND MEETING SHAREHOLDER NEEDS AND EXPECTATIONS

The Company remains committed to listening to, and communicating openly with, its shareholders to ensure that its 
strategy, business model and performance are clearly understood. The AGM is a forum for shareholders to engage in 
dialogue with the board. The results of voting at the AGM will be published via a regulatory information service and on 
the Company’s website. 

Stephen  King  is  the  principal  contact  between  PHSC  plc  and  its  shareholders,  with  whom  he  maintains  a  regular 
dialogue. The views of shareholders are communicated to the whole board. The Company’s progress on achieving its key 
targets is regularly communicated to investors through its announcements to the market.

The Company also uses other professional advisers such as a nomad, broker, auditor and company secretary who provide 
advice and recommendations on shareholder communication.

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for the year ended 31 March 2021

CONSIDERING STAKEHOLDER AND SOCIAL RESPONSIBILITIES

The  board  recognises  its  responsibilities  to  stakeholders  including  staff,  suppliers,  customers  and  the  communities 
within  which  it  operates. The  heads  of  each  of  its  operating  subsidiaries  provide  regular  feedback  to  the  executive 
directors, who then ensure that the board as a whole is informed of any major developments.

The Group’s initiatives in relation to its employees are detailed in the section 172 statement on page 12.

EMBEDDING EFFECTIVE RISK MANAGEMENT

The board regularly reviews the risks facing the business as outlined on pages 10 to 12 and the internal controls which 
are in place to address these risks. Each operating subsidiary has reviewed its business and identified the key risks which 
it faces. As a result, plans have been put in place to deal with various contingencies which might arise. Accepting that no 
systems of control can provide absolute assurance against material misstatement or loss, the directors believe that the 
established systems for internal control within the Group are appropriate for the business.

The Group’s operations expose it to a variety of financial risks which are outlined in note 1 to the financial statements 
on page 39.

MAINTAINING A BALANCED AND WELL-FUNCTIONING BOARD, WITH APPROPRIATE SKILLS AND 
CAPABILITIES

It is the role of the board to ensure that the Company is managed for the long-term benefit of all shareholders and other 
stakeholders  with  effective  and  efficient  decision-making.  Good  corporate  governance  is  an  important  contributor, 
reducing  risk  and  adding  value  to  PHSC  plc. The  board  will  continue  to  monitor  the  governance  framework  of  the 
Company. 

The board comprises four directors, of which two are executive and two are non-executive, reflecting a blend of different 
experience and backgrounds. The chair of the board is Stephen King, who is also the group chief executive. He oversees 
the financial position of the Group on a day-to-day basis with assistance from the group accountant. Nicola Coote is the 
deputy group chief executive, and she leads on the Group’s marketing initiatives and oversees PHSCL. Graham Webb and 
Lorraine Young are the non-executive directors, whom the board considers to be independent. 

The  board  sets  direction  for  the  Company  and  has  a  formal  schedule  of  matters  reserved  for  its  decision,  including 
Group  strategy,  approval  of  major  capital  expenditure,  approval  of  the  annual  and  interim  results,  annual  budgets, 
dividend policy and board structure. The board monitors the exposure to key business risks and reviews the strategic 
direction of all trading subsidiaries, their annual budgets, their performance in relation to those budgets and their capital 
expenditure. The board delegates day-to-day responsibility for managing the business to the executive directors and the 
operational board. 

The QCA Code recommends that the chair and chief executive should not be the same person. Currently Stephen King, 
the group chief executive, is also the Company’s chair. As the board is comprised of only four members, two of whom 
are independent non-executive directors, the directors are of the view that there is no need to split these roles. For the 
same reason the board has not appointed a senior independent director. 

Graham Webb has served on the board for 16 years. The board is of the view that he retains his independent judgement 
and continues to make a valuable contribution to the board. Regular board meetings are held (a minimum of four per 
year)  and  other  meetings  are  scheduled  as  required.  Brief  biographical  details  of  the  directors  can  be  found  on  the 
next page.

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for the year ended 31 March 2021

Stephen King 

Group Chief Executive and Chair 

Stephen  King  co-founded  PHSCL  in  1990  with  Nicola  Coote.  He  has  over  35  years’  experience  in  health  and  safety 
management, having qualified in 1985. He left a role as personnel manager at Delta Enfield Cables Ltd in 1986, moving 
to the News International printing facility at Wapping, London. At News International, he was occupational health and 
safety manager, in charge of a team of practitioners responsible for the well-being of over 4,000 staff. In 1990, he joined 
Reuters plc as UK health and safety manager. He left employment with Reuters plc in 1992 and continued to service 
their health and safety requirements through PHSCL. He has acted as secretary of the south east branch of the Institution 
of  Occupational  Safety  and  Health  (IOSH)  and  served  a  two-year  term  as  chair  of  the  London  Occupational  Health 
and Safety Group by whom he was granted honorary life membership. He chaired the annual Tolley Health and Safety 
Conference for three successive years and has presented papers at several conferences. He chaired the Kent Health and 
Safety Consultants Forum, a group set up by the Health and Safety Executive with a remit of improving the standard of 
advice given by all independent safety consultants in the county, for the whole of its six-year existence. Currently he is 
chair of Kent Executive Club, a long-established group that promotes links between business people across the county. 
His other activities include serving as a trustee for a charity operating a group of care homes and as chair of trustees for 
a local animal sanctuary.

Nicola Coote

Deputy Group Chief Executive and Deputy Chair

Nicola Coote co-founded PHSCL in 1990 with Stephen King, after working with him in occupational safety and health 
at both News International and Reuters plc. Nicola is Deputy CEO which includes heading the marketing function of 
PHSC plc. Nicola has served as secretary of the southeast branch of IOSH and has chaired the annual Tolley Health and 
Safety Conference. She continues to write and update editorial material for their publication Tolley’s Health & Safety at 
Work Handbook and has acted as author, consultant editor or contributor to more than 30 titles produced by publishers 
such as Croner. She was the first female fellow of IOSH in the south of England and continues to support the institution 
by, inter alia, sitting on the panel for applicants applying for chartered membership and chartered fellowship status. She 
is also a registered expert witness and works on both criminal and civil cases. 

Graham Webb MBE 

Non-Executive Director

Graham Webb was appointed a non-executive director of PHSC plc in June 2003. He served as a Kent Ambassador for 12 
years, appointed by Kent County Council. Prior to its sale, Graham was chair in the UK for many years of the international 
hair and beauty group that bears his name. The US company was sold to Wella and subsequently acquired by Procter 
& Gamble for whom Graham served in North America as their goodwill ambassador for 6 years. He was chair of the 
Institute of Directors, Kent branch, from 1996 to 1999 and was appointed as a member of the Confederation of British 
Industry South Eastern Regional Council (1994 to 2000). Graham was chair of the Kent Business Awards for 9 years 
and chair of the Kent Excellence in Business Awards for 3 years. His charitable activities include being an ambassador 
for the Kent Association for Spina Bifida and Hydrocephalus. As chair of the Kent and Medway NSPCC Full Stop Appeal, 
Graham helped raise over £460,000. In the 2005 New Year Honours list, Graham was awarded an MBE for his services to 
business and charity in Kent. Graham is chair of the remuneration committee and is a member of the audit committee.

Lorraine Young

Non-Executive Director

Lorraine Young was appointed a non-executive director of PHSC plc in April 2016. Lorraine is on the advisory board of 
Indigo Independent Governance and is a former non-executive director of City of London Group plc, an AIM quoted 
company in the financial services sector where she chaired the remuneration committee. Lorraine is a past president 
and fellow of the Chartered Governance Institute. She has held senior governance roles at several blue-chip companies, 
including  Standard  Chartered  plc  and  Brambles  Industries  plc.  She  ran  her  own  company  secretarial  and  corporate 
governance advisory practice for 13 years, which in 2016 she merged with the company secretarial team at a UK top 
50 law firm, where she was a partner. She left the firm in February 2019 to pursue her own consultancy interests once 

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for the year ended 31 March 2021

more. She is an accredited mediator and honorary treasurer of the Worshipful Company of Chartered Secretaries and 
Administrators, one of the modern livery companies. Lorraine is chair of the audit committee and is a member of the 
remuneration committee. 

MAINTAINING GOVERNANCE STRUCTURES AND PROCESSES

The board

In addition to the information given under the previous principle, the chair is responsible for the leadership of the board 
and is pivotal to fostering a culture that adopts good corporate governance. The chair, together with the rest of the board 
sets direction for the Company through a formal schedule of matters reserved for its decision as set out on page 20. 

Independence of directors

At present, the Company has two independent non-executive directors, Graham Webb MBE and Lorraine Young.

Time commitments

The non-executive directors are expected to commit sufficient time to fulfil their duties in that role. Both of the executive 
directors work full-time.

Attendance at meetings

Stephen King* 
Nicola Coote* 
Graham Webb 
Lorraine Young 

Board 

Audit 

Remuneration

5/5 
5/5 
5/5 
5/5 

2/2 
2/2 
2/2 
2/2 

1/1
1/1
1/1
1/1

*  Stephen King and Nicola Coote are not members of the audit and remuneration committee, though they are both invited to attend committee meetings 

as and when required. They do not participate in discussions concerning their own remuneration.

Committees

The board has delegated certain matters to committees. There is an audit committee and a remuneration committee. 
The terms of reference of these committees were reviewed during the year and are available on request. There is no 
separate nominations committee and the board as a whole deals with any matters that would normally be within the 
remit of such a committee. For example, the board reviews succession planning at senior levels within the Group at 
least annually. 

Audit committee

The audit committee comprises Lorraine Young (chair) and Graham Webb. During the year it has considered internal 
controls and risk management issues which are relevant to the Group.  These were discussed particularly in relation to 
the impact of the COVID-19 pandemic, including risks (such as cybersecurity) associated with staff working from home. 
A risk register has been set up which is kept under regular review. Accepting that no systems of control can provide 
absolute assurance against material misstatement or loss, the directors believe that the established systems for internal 
control within the Group are appropriate to the business. 

There is an annual audit planning meeting between the external auditor and the committee chair as well as a formal 
meeting  with  the  auditor  and  the  committee  at  the  time  of  the  final  results. This  year  the  committee  discussed  the 
proposed impairment provisions in relation to B2BSG and RSA, stock provisions in B2BSG and going concern as well as 
other matters in the audit findings report.  There were no changes in accounting standards or disclosure requirements 
this year which the committee needed to consider.

The committee does consider the continuing independence of the external auditor and notes the level of non-audit fees 
to ensure they remain at an acceptable level. The audit committee reviews annually whether the Group needs to have 
an internal audit function and does not consider this to be necessary at present.

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CORPORATE GOVERNANCE STATEMENT (continued)
for the year ended 31 March 2021

Remuneration committee

The remuneration committee comprises Graham Webb (chair) and Lorraine Young. The committee has written terms 
of  reference  and  considers  all  aspects  of  the  remuneration  of  the  executive  directors  and  other  senior  executives. 
The members of the committee maintain knowledge and awareness of the latest regulatory requirements and current 
market practice.  As in prior years, any payments to senior executives under the Group bonus plan are approved by the 
committee.  It  also  receives  representations  on  any  proposed  general  pay  increases  across  Group  subsidiaries  and  is 
responsible for approving those.

Directors’ remuneration 

The remuneration of the executive directors was as follows:

Year ended 31.3.21 

 Short term employee benefits 

Salary 
£ 

93,000 
75,000 

Bonus 
£ 

3,065 
3,065 

Pension 
salary  
sacrifice 
£ 

Waiver 
£ 

(19,959) 
(6,698) 

(11,600) 
(5,400) 

Benefits 
£ 

2,399 
1,974 

Post 
 employment 
benefits 
Pension 
£ 

Year
ended
31.3.20
Total
£

Total 
£ 

15,247 
8,545 

82,152 
76,486 

93,061
78,481

S A King 
N C Coote 

The benefits relate to health insurance and both directors opted to take their bonus as a pension contribution. All board 
members accepted a 20% reduction to their salaries during the height of the pandemic (from May to October 2020).

The fees of the non-executive directors were as follows:

G N Webb 
L E Young 

Nominations committee

 Year ended  
31.3.21 
£ 

13,500 
13,500 

Year ended 
31.3.20 
£

15,000
15,000

The board has not set up a separate nominations committee. Any matters which would normally be dealt with by such 
a committee will be considered by the whole board.

EVALUATING BOARD PERFORMANCE

The  board  has  a  mix  of  experience,  skills  and  personal  qualities  that  help  deliver  the  strategy  of  the  Company. 
The board will ensure that between them, the directors have the necessary up-to-date experience, skills and capabilities 
to deliver the Company’s strategy.

PROMOTING ETHICAL VALUES AND BEHAVIOURS

The Company has a corporate culture that is based on ethical values and behaviours. It will maintain a quality system 
appropriate to the standards required for a company of its size. The board communicates regularly with staff through 
meetings and other forms of internal communication. Information is cascaded to staff at subsidiaries via operational 
board meetings (which are held at least quarterly). The head of each subsidiary attends these meetings with the executive 
directors. The non-executive directors attend these meetings from time to time to keep up to date with performance and 
developments throughout the business.

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CORPORATE GOVERNANCE STATEMENT (continued)
for the year ended 31 March 2021

COMMUNICATING WITH SHAREHOLDERS AND OTHER RELEVANT STAKEHOLDERS

The Company makes available on its website historical annual reports, notices of meetings and other publications over 
the last five years.

SGH Company Secretaries Limited

Secretary

29 July 2021

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OF PHSC PLC
for the year ended 31 March 2021

OPINION 

We have audited the financial statements of PHSC plc (parent Company) and its subsidiaries (Group) for the year ended 
31 March 2021, which comprise:

• 

• 

• 

• 

• 

the Group statement of comprehensive income for the year ended 31 March 2021;

the Group and parent Company statements of financial position as at 31 March 2021;

the Group and parent Company statements of cash flows for the year then ended;

the Group and parent Company statements of changes in equity for the year then ended; and

the notes to the financial statements, including a summary of significant accounting policies.

The financial reporting framework that has been applied in the preparation of the financial statements is applicable law 
and international accounting standards in conformity with the requirements of the Companies Act 2006, as regards the 
parent Company financial statements, as applied in accordance with the provisions of the Companies Act 2006.

In our opinion:

• 

• 

• 

the financial statements give a true and fair view of the state of the Group’s and of the parent Company’s affairs as 
at 31 March 2021 and of the Group’s loss for the year then ended;

the Group financial statements have been properly prepared in accordance with international accounting standards 
in conformity with the requirements of the Companies Act 2006; 

the parent Company financial statements have been properly prepared in accordance with international accounting 
standards in conformity with the requirements of the Companies Act 2006 and in accordance with the provisions 
of the Companies Act 2006.

BASIS FOR OPINION 

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. 
Our  responsibilities  under  those  standards  are  further  described  in  the  auditor’s  responsibilities  for  the  audit  of  the 
financial statements section of our report. We are independent of the Group in accordance with the ethical requirements 
that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and we have 
fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we 
have obtained is sufficient and appropriate to provide a basis for our opinion.

CONCLUSIONS RELATING TO GOING CONCERN

In auditing the financial statements, we have concluded that the director’s use of the going concern basis of accounting 
in the preparation of the financial statements is appropriate. Our evaluation of the directors’ assessment of the entity’s 
ability to continue to adopt the going concern basis of accounting included the following:

•  We  obtained  and  reviewed  management’s  trading  budgets  and  cash  flow  forecasts.  In  addition  to  the  review  of 
arithmetical accuracy, we also discussed the key assumptions with management and ensured they are reasonable 
with  our  understanding  of  the  business  and  sector. The  trading  budget  and  cash  flow  forecast  show  the  Group 
as  being  profitable  and  cash  generative  throughout  the  forecast  period.  Our  assessment  included  undertaking 
sensitivity  analysis  on  these  forecasts  and  considered  the  feasibility  of  results  in  light  of  past  losses  and  recent 
economic conditions. 

•  We  reviewed  the  board  minutes  and  discussed  with  management  any  matters  not  documented  in  the  minutes. 
The review indicated that the Group had been less negatively affected than they had budgeted by the COVID-19 
pandemic.

•  We enquired with management whether there are any significant subsequent events that may impact on our going 

concern status.

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OF PHSC PLC (continued)
for the year ended 31 March 2021

In addition to the above we noted that the Group has significant cash reserves at 31 March 2021 and is in a strong net 
asset position.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions, 
that individually or collectively, may cast significant doubt on the Group’s ability to continue as a going concern for a 
period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the directors with respect to going concern are described in the relevant 
sections of this report.

OVERVIEW OF OUR AUDIT APPROACH

Materiality

In planning and performing our audit we applied the concept of materiality. An item is considered material if it could 
reasonably be expected to change the economic decisions of a user of the financial statements. We used the concept of 
materiality to both focus our testing and to evaluate the impact of misstatements identified.

Based on our professional judgement, we determined overall materiality for the Group financial statements as a whole 
to be £21,000 (2020: £28,000), based on a percentage of Group profit before tax.

We use a different level of materiality (performance materiality) to determine the extent of our testing for the audit of 
the financial statements.  Performance materiality is set based on overall audit materiality as adjusted for the judgements 
made about entity risk and our evaluation of the specific risk for each audit area. Group performance materiality was set 
at 56% (2020: 56%) of overall materiality, which equates to £11,760 (2020: £15,680). We applied this percentage in our 
determination of performance materiality based on medium level risk profile overall.

Where high specific risk has been identified or where considered appropriate, in such areas as directors remuneration 
or related parties, performance materiality was reduced to 48% (2020: 48%) of overall materiality.

We agreed with the audit committee to report all identified errors in excess of £2,500 (2020: £2,500). Errors below that 
threshold would also be reported to it if, in our opinion as auditor, disclosure was required on qualitative grounds.

Overview of the scope of our audit

The audit scope was established during the planning stage and was based around the key matters set out below. 

All subsidiaries were considered significant components and a full scope audit was undertaken on each of these. The 
audit approach for each component was consistent with the overall scope of the audit.

The parent and subsidiaries were all audited by Crowe and no component auditors were used.

Key audit matters

Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the 
financial  statements  of  the  current  period  and  include  the  most  significant  assessed  risks  of  material  misstatement 
(whether or not due to fraud) that we identified. These matters included those which had the greatest effect on: the 
overall audit strategy, the allocation of resources in the audit; and directing the efforts of the engagement team. These 
matters were addressed in the context of our audit of the financial statements as a whole, and in forming our opinion 
thereon, and we do not provide a separate opinion on these matters.

We considered going concern to be a key audit matter. Our observations on this area are set out in the Conclusions 
relating to Going Concern section of the audit report.

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OF PHSC PLC (continued)
for the year ended 31 March 2021

This is not a complete list of all risks identified by our audit.

Key audit matter

How the scope of our audit addressed the key audit matter

Goodwill valuations and 
impairment reviews are 
considered to be a significant 
risk due to the size of the 
balances and application of 
judgement by the directors.

Stock is a considered a key 
matter due to significant 
amount of stock held at any 
one time by B2BSG.

Impairment  reviews  were  conducted  by  management  based  upon  current 
forecasts. We challenged management on assumptions used, conducted sensitivity 
analysis on key criteria and tested calculations.

We carried out substantive testing on a sample of stock items to check whether 
stock was being recorded at the lower of cost and net realisable value as well as 
testing of existence via attendance at the year end stock count. We also reviewed 
the ageing of stock items and the provisions in place for slow moving stock.

Our audit procedures in relation to these matters were designed in the context of our audit opinion as a whole. They 
were not designed to enable us to express an opinion on these matters individually and we express no such opinion.

OTHER INFORMATION

The directors are responsible for the other information. The other information comprises the information included in 
the annual report, other than the financial statements and our auditor’s report thereon. Our opinion on the financial 
statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we 
do not express any form of assurance conclusion thereon.

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing 
so, consider whether the other information is materially inconsistent with the financial statements or our knowledge 
obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or 
apparent material misstatements, we are required to determine whether there is a material misstatement in the financial 
statements or a material misstatement of the other information. If, based on the work we have performed, we conclude 
that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

OPINION ON OTHER MATTER PRESCRIBED BY THE COMPANIES ACT 2006

In our opinion based on the work undertaken in the course of our audit:

• 

the information given in the strategic report and the directors’ report for the financial year for which the financial 
statements are prepared is consistent with the financial statements; and

• 

the strategic report and the directors’ report have been prepared in accordance with applicable legal requirements.

MATTERS ON WHICH WE ARE REQUIRED TO REPORT BY EXCEPTION

In light of the knowledge and understanding of the Group and the parent Company and their environment obtained 
in the course of the audit, we have not identified material misstatements in the strategic report or the directors’ report.

We have nothing to report in respect of the following matters where the Companies Act 2006 requires us to report to 
you if, in our opinion:

•  adequate accounting records have not been kept by the parent Company, or returns adequate for our audit have not 

been received from branches not visited by us; or

• 

the parent Company financial statements are not in agreement with the accounting records and returns; or

•  certain disclosures of directors’ remuneration specified by law are not made; or

•  we have not received all the information and explanations we require for our audit.

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OF PHSC PLC (continued)
for the year ended 31 March 2021

RESPONSIBILITIES OF THE DIRECTORS FOR THE FINANCIAL STATEMENTS

As explained more fully in the directors’ responsibilities statement set out on page 18, the directors are responsible 
for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such 
internal control as the directors determine is necessary to enable the preparation of financial statements that are free 
from material misstatement, whether due to fraud or error.

In  preparing  the  financial  statements,  the  directors  are  responsible  for  assessing  the  Group’s  and  parent  Company’s 
ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going 
concern basis of accounting unless the directors either intend to liquidate the Group or the parent Company or to cease 
operations, or have no realistic alternative but to do so.

AUDITOR’S RESPONSIBILITIES FOR THE AUDIT OF THE FINANCIAL STATEMENTS

Our  objectives  are  to  obtain  reasonable  assurance  about  whether  the  financial  statements  as  a  whole  are  free  from 
material  misstatement,  whether  due  to  fraud  or  error,  and  to  issue  an  auditor’s  report  that  includes  our  opinion. 
Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with 
ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are 
considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic 
decisions of users taken on the basis of these financial statements.

EXTENT TO WHICH THE AUDIT IS CAPABLE OF DETECTING IRREGULARITIES, INCLUDING FRAUD 

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We identified and assessed 
the  risks  of  material  misstatement  of  the  financial  statements  from  irregularities,  whether  due  to  fraud  or  error,  and 
discussed these between our audit team members. We then designed and performed audit procedures responsive to 
those risks, including obtaining audit evidence sufficient and appropriate to provide a basis for our opinion. 

We obtained an understanding of the legal and regulatory frameworks within which the Group operates, focusing on 
those laws and regulations that have a direct effect on the determination of material amounts and disclosures in the 
financial statements. The laws and regulations we considered in this context were the Companies Act 2006 and Taxation 
legislation. 

We identified the greatest risk of material impact on the financial statements from irregularities, including fraud, to be 
the override of controls by management and the recognition of revenue. Our audit procedures to respond to these risks 
included:

•  enquiry of management about the Group’s policies, procedures and related controls regarding compliance with laws 

and regulations and if there are any known instances of non-compliance;

•  examining supporting documents for all material balances, transactions and disclosures;

• 

review of the board meeting minutes;

•  enquiry of management and review and inspection of relevant correspondence with any legal firms;

•  evaluation of the selection and application of accounting policies related to subjective measurements and complex 

transactions;

•  detailed testing of a sample of sales made during the year and around the year and agreeing these through to invoices 

and receipts;

• 

testing  the  appropriateness  of  a  sample  of  significant  journal  entries  recorded  in  the  general  ledger  and  other 
adjustments made in the preparation of the financial statements; and 

• 

review of accounting estimates for biases.

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OF PHSC PLC (continued)
for the year ended 31 March 2021

Owing to the inherent limitations of an audit, there is an unavoidable risk that we may not have detected some material 
misstatements in the financial statements, even though we have properly planned and performed our audit in accordance 
with auditing standards. We are not responsible for preventing non-compliance and cannot be expected to detect non-
compliance with all laws and regulations.

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting 
Council’s website at: www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.

USE OF OUR REPORT

This  report  is  made  solely  to  the  Company’s  members,  as  a  body,  in  accordance  with  Chapter  3  of  Part  16  of  the 
Companies Act 2006. Our audit work has been undertaken so that we might state to the Company’s members those 
matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted 
by law, we do not accept or assume responsibility to anyone other than the Company and the Company’s members as a 
body, for our audit work, for this report, or for the opinions we have formed.

Mark Anderson
(Senior Statutory Auditor)
for and on behalf of 
Crowe U.K. LLP
Statutory Auditor
Maidstone

29 July 2021

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GROUP STATEMENT OF FINANCIAL POSITION
as at 31 March 2021

Non-Current Assets
Property, plant and equipment 
Goodwill 
Deferred tax asset 

Current Assets
Stock 
Trade and other receivables 
Cash and cash equivalents 

Total Assets 

Current Liabilities
Trade and other payables 
Right of use lease liabilities 
Current corporation tax payable 

Non-Current Liabilities
Right of use lease liabilities 
Deferred tax liabilities 

Total Liabilities 

Net Assets 

Capital and reserves attributable to equity holders of the Group
Called up share capital 
Share premium account 
Capital redemption reserve 
Merger relief reserve 
Retained earnings 

Note 

31.3.21 
£ 

31.3.20 
£

5 
6 
14 

529,413 
3,028,463 
2,017 

592,539
3,278,463
19,582

3,559,893 

3,890,584

8 
7 
9 

259,760 
590,128 
1,237,483 

264,301
885,947
755,919

2,087,371 

1,906,167

5,647,264 

5,796,751

11 
13 

518,245 
31,856 
88,011 

622,938
34,071
40,250

638,112 

697,259

13 
14 

38,865 
50,988 

69,912
51,256

89,853 

121,168

727,965 

818,427

4,919,299 

4,978,324

10 
10 

1,467,726 
1,916,017 
143,628 
133,836 
1,258,092 

1,467,726
1,916,017
143,628
133,836
1,317,117

4,919,299 

4,978,324

The financial statements were approved and authorised for issue by the board of directors on 29 July 2021, and were 
signed on its behalf by:

S A King 

Director

The accounting policies and notes on pages 34 to 67 form part of these financial statements.

30

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P H S C   p l c

GROUP STATEMENT OF COMPREHENSIVE INCOME

for the year ended 31 March 2021

Continuing operations:
Revenue 
Cost of sales 

Gross profit 

Administrative expenses 
Goodwill impairment 

Government grants 
Other income 

Profit from operations 
Finance income 

Profit before taxation 
Corporation tax expense 

Profit/(loss) for the year after tax attributable to owners of the parent 
Other comprehensive income 

Note 

31.3.21 
£ 

31.3.20 
£

3,289,462 
(1,764,915) 

4,437,922
(2,251,867)

15 

1,524,547 

2,186,055

15 
6 

16 

19 

20 

(1,528,160) 
(250,000) 

(1,983,046)
(200,000)

441,125 
1,477 

188,989 
999 

189,988 
(102,241) 

87,747 
– 

–
–

3,009
1,990

4,999
(20,548)

(15,549)
--

Total comprehensive income/(loss) attributable to owners of the parent 

87,747 

(15,549)

Basic and diluted earnings/(loss) per share from continuing operations  

21 

0.60p 

(0.11)p

The accounting policies and notes on pages 34 to 67 form part of these financial statements.

31

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P H S C   p l c

GROUP STATEMENT OF CHANGES IN EQUITY
for the year ended 31 March 2021

Balance at 1 April 2019 
Loss for year attributable to equity holders 
Dividends 

Share 
Capital 
£ 

1,467,726 
– 
– 

Share 
Premium 
£ 

1,916,017 
– 
– 

Merger 

Capital 
Relief  Redemption 
Reserve 
£ 

Reserve 
£ 

Retained 
Earnings 
£ 

Total 
£

133,836 
– 
– 

143,628 
– 
– 

1,479,438 
(15,549) 
(146,772) 

5,140,645
(15,549)
(146,772)

Balance at 31 March 2020 

1,467,726 

1,916,017 

133,836 

143,628 

1,317,117 

4,978,324

Balance at 1 April 2020 
Profit for year attributable to equity holders 
Dividends 

1,467,726 
– 
– 

1,916,017 
– 
– 

133,836 
– 
– 

143,628 
– 
– 

1,317,117 
87,747 
(146,772) 

4,978,324
87,747
(146,772)

Balance at 31 March 2021 

1,467,726 

1,916,017 

133,836 

143,628 

1,258,092 

4,919,299

The accounting policies and notes on pages 34 to 67 form part of these financial statements.

32

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P H S C   p l c

GROUP STATEMENT OF CASH FLOWS
for the year ended 31 March 2021

Cash flows from operating activities:
Cash generated from operations 
Tax paid 

Net cash generated from operating activities 

Cash flows used in investing activities
Purchase of property, plant and equipment 
Disposal of fixed assets 
Interest received 

Net cash used in investing activities 

Cash flows used in financing activities
Payments on right of use assets 
Dividends paid to shareholders 

Net cash used in financing activities 

Net increase in cash and cash equivalents 
Cash and cash equivalents at beginning of year 

Cash and cash equivalents at end of year 

Note 

I 

31.3.21 
£ 

31.3.20 
£

702,188 
(37,183) 

346,847
(32,017)

665,005 

314,830

(8,739) 
4,333 
999 

(39,529)
2,250
1,990

(3,407) 

(35,289)

(33,262) 
(146,772) 

(19,316)
(146,772)

(180,034) 

(166,088)

481,564 
755,919 

113,453
642,466

1,237,483 

755,919

All changes in liabilities arising from financing relate entirely to cash movements.

NOTES TO THE GROUP STATEMENT OF CASH FLOWS
for the year ended 31 March 2021

I. CASH GENERATED FROM OPERATIONS
Profit from operations 
Depreciation charge 
Goodwill impairment 
Loss on sale of fixed assets 
Decrease in stock 
Decrease in trade and other receivables 
Decrease in trade and other payables 

Cash generated from operations 

31.3.21 
£ 

31.3.20 
£

188,989 
65,619 
250,000 
1,913 
4,541 
295,819 
(104,693) 

3,009
52,194
200,000
4,430
52,255
87,183
(52,224)

702,188 

346,847

33

PHSC plcJob No: 45333Proof Event: 3Black Line Level: 0Park Communications Ltd Alpine Way London E6 6LACustomer: PHSC plcProject Title: Annual Report & Accounts 2021T: 0207 055 6500 F: 020 7055 6600 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ACCOUNTING POLICIES
for the year ended 31 March 2021

General information

PHSC plc is quoted on the AIM market operated by London Stock Exchange plc and is incorporated in England and Wales 
under the Companies Act 2006. The address of its registered office is set out in the Company information schedule at the 
front of this annual report. The nature of the Group’s operations and its principal activities are set out in the strategic 
report on pages 4 to 14. The financial statements are presented in pounds sterling which is the Group’s functional and 
presentation currency. The figures shown in the financial statements are rounded to the nearest pound.

Basis of preparation of financial statements

The Group’s financial statements have been prepared in accordance with IFRSs in conformity with the requirements of 
the Companies Act 2006, International Financial Reporting Intermediate Committee (IFRIC) interpretations and under 
the historical cost convention except as noted below.

The preparation of financial statements in conformity with IFRSs requires the use of certain critical accounting estimates. 
It also requires management to exercise its judgement in the process of applying the Group’s accounting policies. The 
areas involving a higher degree of judgement or complexity, or areas where assumptions and estimates are significant to 
the financial statements are disclosed in note 2.

Company Law requires the directors to consider the appropriateness of the going concern basis when preparing the 
financial statements. The directors confirm that they consider that the going concern basis remains appropriate and in 
accordance with Financial Reporting Council guidance have provided reasons for this opinion in the going concern 
section of the strategic report on page 13.

There are no standards that are issued but not yet effective that would be expected to have a material impact on the 
entity in the current or future reporting periods and on foreseeable future transactions. 

Basis of consolidation

The Group financial statements consolidate the financial statements of PHSC plc and all of its subsidiary undertakings 
made up to 31 March 2021.

Subsidiaries are entities over which the Group has control. Control is the power to govern the financial and operating 
policies of the entity so as to obtain benefits from its activities. The Group obtains and exercises control through voting 
rights.

The  acquisition  of  subsidiaries  has  been  accounted  for  using  the  acquisition  method  of  accounting. The  cost  of  an 
acquisition is measured as the fair value of the assets given, equity instruments issued and liabilities incurred or assumed 
at the date of exchange. Acquisition related costs are expensed as incurred. Identifiable assets acquired and liabilities 
and contingent liabilities assumed are measured initially at their fair values at the acquisition date. The excess of the 
cost of acquisition over the fair value of the Group’s share of the identifiable net assets acquired is recorded as goodwill. 
Inter-company transactions (including unrealised gains/losses) and balances are eliminated. Unrealised losses are also 
eliminated, unless the transaction provides evidence of an impairment of the asset transferred. Amounts reported in the 
financial  statements  of  subsidiaries  have  been  adjusted  where  necessary  to  ensure  consistency  with  the  accounting 
policies adopted by the Group.

Property, plant and equipment

Property, plant and equipment are stated at cost, net of depreciation and any provision for impairment. Cost includes 
expenditure  that  is  directly  attributable  to  the  acquisition  of  the  items.  Subsequent  costs  are  included  in  the  asset’s 
carrying amount only when it is probable that future economic benefits associated with the item will flow to the Group 
and the cost of the item can be measured reliably. All other repairs and maintenance are charged to profit and loss in 
the period in which they are incurred. 

34

PHSC plcJob No: 45333Proof Event: 3Black Line Level: 0Park Communications Ltd Alpine Way London E6 6LACustomer: PHSC plcProject Title: Annual Report & Accounts 2021T: 0207 055 6500 F: 020 7055 6600Depreciation is provided on all property, plant and equipment, other than freehold land, at rates calculated to write off 
the cost, less estimated residual value, of each asset over the shorter of the expected useful life or lease term, as follows:

Freehold buildings 
Improvements to property 

Fixtures and equipment 
Motor vehicles 

– 
– 

– 
– 

2% on a straight line basis
 on a straight line basis (10% of cost if expected useful life is shorter than the 
lease term)
25% on reducing balance basis
25% on reducing balance basis

Material  residual  value  estimates  are  updated  as  required. An  asset  is  written  down  immediately  to  its  recoverable 
amount if the asset’s carrying amount is greater than its estimated recoverable amount. Gains and losses on disposal are 
determined by comparing the proceeds with the carrying amount and are recognised in profit and loss.

Leases

At inception of a contract, the Group assesses whether a contract is, or contains, a lease. A contract is, or contains, a lease 
if the contract conveys the right to control the use of an identified asset for a period in exchange for consideration. 

To assess whether a contract conveys the right to control the use of an identified asset, the Group assesses whether: 

•  The  contract  involves  the  use  of  identified  assets;  this  may  be  specified  explicitly  or  implicitly  and  should  be 

physically distinct or represent substantially all the capacity of a physically distinct asset.

•  The Group has the right to obtain substantially all the economic benefits from use of the assets throughout the 

period of use; and

•  The Group has the right to direct the use of the asset. The Group has this right when it has the decision-making 
rights  that  are  most  relevant  to  changing  how  and  for  what  purpose  the  asset  is  used.  In  rare  cases  where  the 
decision about how and for what purpose the asset is used is predetermined, the Group has the right to direct the 
use of the asset if the Group has the right to operate the asset.

All leases are accounted for by recognising a right-of-use asset and a lease liability except for:

•  Leases of low value assets; and

•  Leases with a duration of twelve months or less.

Lease liabilities are measured at the present value of contractual payments due to the lessor over the lease term, with 
the discount rate determined by reference to the rate inherent in the lease unless (as is typically the case) this is not 
readily determinable, in which case the entity’s incremental borrowing rate on commencement of the lease is used. The 
effect of discounting is considered immaterial to the financial statements, so the values recorded represent the gross 
undiscounted amounts.

Right-of-use  assets  are  amortised  on  a  straight-line  basis  over  the  remaining  term  of  the  lease  or  over  the  remaining 
economic life of the asset if, rarely, this is judged to be shorter than the lease term.

Intangible assets

Goodwill arises on the acquisition of subsidiary undertakings and interests and represents the excess of the cost of 
acquisition over the net asset values of the subsidiaries or interests acquired. Such goodwill is capitalised as an intangible 
asset and is stated at cost less impairment losses.

35

PHSC plcACCOUNTING POLICIES (continued)for the year ended 31 March 2021Job No: 45333Proof Event: 3Black Line Level: 0Park Communications Ltd Alpine Way London E6 6LACustomer: PHSC plcProject Title: Annual Report & Accounts 2021T: 0207 055 6500 F: 020 7055 6600Impairment of intangible assets and property, plant and equipment

For  the  purposes  of  assessing  impairment,  assets  are  grouped  at  the  lowest  levels  for  which  there  are  separately 
identifiable cash flows (cash-generating units).  As a result, some assets are tested individually for impairment and some 
are tested at cash-generating unit level. Goodwill is allocated to those cash-generating units that are expected to benefit 
from the business combination on which the goodwill arose and represent the lowest level within the Group at which 
management monitors the related cash flows.

Goodwill,  other  individual  assets,  or  cash-generating  units  that  include  goodwill  are  tested  for  impairment  at  least 
annually. All property, plant and equipment with a finite life are tested for impairment whenever events or changes in 
circumstances indicate that the carrying amount may not be recoverable.

An impairment loss is recognised for the amount by which the assets or cash-generating unit’s carrying amount exceeds 
its recoverable amount. The recoverable amount is the higher of fair value, reflecting market conditions less costs to sell, 
and value in use, based on an internal discounted cash flow evaluation. With the exception of goodwill, all assets are 
subsequently reassessed for indications that an impairment loss previously recognised may no longer exist. Impairment 
losses are charged to administrative expenses.

Stock

Stock is stated at the lower of cost and net realisable value after making allowance for obsolete and slow-moving stock. 
The value of stock is calculated on purchase cost on a first-in, first-out basis.

Cash and cash equivalents

Cash  and  cash  equivalents  comprise  cash  in  hand,  demand  deposits,  bank  overdrafts,  and  short-term,  highly  liquid 
investments that are readily convertible into known amounts of cash and are subject to an insignificant risk of changes 
in value.

Financial instruments

Trade receivables and contract assets are initially stated at the transaction price and subsequently measured at amortised 
cost using the effective interest method. The carrying amounts for accounts receivable are net of allowances for expected 
credit losses. The Group evaluated the expected credit losses on trade receivables by reviewing historical data, adjusted 
for forward-looking factors to the debtors and the economic environment. Individual receivables are only written off 
when management deems them not collectible.

Taxation

Current tax is the tax currently payable based on the taxable profit for the year.

Deferred tax is provided in full on temporary differences between the carrying amounts of assets and liabilities and their 
tax bases, except when, at the initial recognition of the asset or liability, there is no effect on accounting or taxable profit 
or loss under a business combination. Deferred tax is determined using tax rates and laws that have been substantially 
enacted  by  the  statement  of  financial  position  date,  and  that  are  expected  to  apply  when  the  temporary  difference 
reverses.

Tax losses available to be carried forward, and other tax credits to the Group, are recognised as deferred tax assets, to the 
extent that it is probable that there will be future taxable profits against which the temporary differences can be utilised.

Changes  in  deferred  tax  assets  or  liabilities  are  recognised  as  a  component  of  the  tax  expense  in  the  statement  of 
comprehensive income, except where they relate to items that are charged or credited directly to equity, in which case 
the related deferred tax is also charged or credited directly to equity.

36

PHSC plcACCOUNTING POLICIES (continued)for the year ended 31 March 2021Job No: 45333Proof Event: 3Black Line Level: 0Park Communications Ltd Alpine Way London E6 6LACustomer: PHSC plcProject Title: Annual Report & Accounts 2021T: 0207 055 6500 F: 020 7055 6600Provisions

These are recognised when the Group has a present legal or constructive obligation as a result of past events, when it is 
probable that an outflow of resources will be required to settle the obligation, and the amount can be reliably estimated.

Provisions are measured at the present value of the expenditure expected to be required to settle the obligation, using a 
pre-tax rate that reflects current market assessments of the time value of money and the risks specific to the obligation. 
The increase in the provision due to the passage of time is recognised as a finance cost.

Share capital

Ordinary shares are classified as equity. Incremental costs directly attributable to the issue of new shares or options 
are shown in equity as a deduction, net of tax, from the proceeds. The proceeds of share issues, received net of any 
directly attributable transactions costs, are credited to share capital at nominal value and the excess credited to the share 
premium account. 

The capital redemption reserve arose when the Company repurchased some of its own shares. At that point the nominal 
value of those shares was transferred to the capital redemption reserve.

The merger relief reserve represents the premium of any shares issued in part consideration on acquisitions in accordance 
with section 612 of The Companies Act 2006.

Retained earnings represent the accumulated profits and losses, less dividends since the Group was formed. 

Employee benefits

The Group supports various personal pension arrangements and is auto-enrolment compliant. Payments are made to 
individual defined contribution pension schemes. Agreed contributions are charged to the statement of comprehensive 
income as they become payable.

Revenue recognition

Revenue consists of the consideration to which the Group expects to be entitled for services provided in the ordinary 
course of the Group’s activities, excluding VAT and trade discounts.

Revenue stream

Services: one-off consultancy, training, 
health & safety audits, editorials and 
safety inspections

Services: health and safety support, 
annual consultancy services, appointed 
safety adviser services and certification 
services

Services: UK Responsible Person Service

Supply and installation of security 
equipment and maintenance of 
equipment

Nature, timing of satisfaction of performance obligations 
and significant payment terms

Revenue from services is recognised as the services are provided as 
this is the point at which the performance obligations are fulfilled. 
In respect of services invoiced in advance, amounts are deferred until 
provision of the service. 
Customer payment terms are generally 30 days from the date of invoice.

Revenue is recognised evenly across the length of the contract as this 
is considered the best estimate of the fulfilment of the performance 
obligations.
Customer payment terms are generally 30 days from the date of invoice.

Revenue is apportioned across the year using pre-set percentages 
reflecting the associated work load each month.

Revenue from installation and maintenance is recognised as these 
services are provided as this is the point at which the performance 
obligations are fulfilled.
Customer payment terms are between 30 and 60 days from the 
date of invoice.

37

PHSC plcACCOUNTING POLICIES (continued)for the year ended 31 March 2021Job No: 45333Proof Event: 3Black Line Level: 0Park Communications Ltd Alpine Way London E6 6LACustomer: PHSC plcProject Title: Annual Report & Accounts 2021T: 0207 055 6500 F: 020 7055 6600Foreign currencies

Transactions in foreign currencies are recorded at the rate of exchange at the date of the transaction. Monetary assets 
and liabilities denominated in foreign currencies at the date of the Group statement of financial position are reported 
at the rates of exchange prevailing at that date. All foreign exchange gains and losses are presented in the statement of 
comprehensive income within the administrative expense heading. 

38

PHSC plcACCOUNTING POLICIES (continued)for the year ended 31 March 2021Job No: 45333Proof Event: 3Black Line Level: 0Park Communications Ltd Alpine Way London E6 6LACustomer: PHSC plcProject Title: Annual Report & Accounts 2021T: 0207 055 6500 F: 020 7055 6600NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2021

1. 

FINANCIAL RISK MANAGEMENT

Financial risk 

The Group’s activities expose it to a variety of financial risks. The Group’s overall risk management programme 
seeks to minimise potential adverse effects on the Group’s financial performance.

Risk management is carried out by the board which evaluates and manages financial risks in close co-operation 
with the managing directors of the subsidiary companies. The Group:

• 

regularly reviews credit extended to customers with appropriate action being taken to minimise the cost 
of bad debts; 

•  balances risk and return when assessing where to place cash surplus to the Group’s immediate requirements; 

and

•  keeps  open  options  to  employ  debt  finance  to  ensure  that  the  Group  has  enough  funds  for  continuing 

operations and planned growth.

Market risk

The Group has interest-bearing assets which are subject to a variable rate of interest. Accordingly, the Group is 
only exposed to interest rate risk, which is not expected to have a significant impact on profit or loss or equity.

Credit risk

The Group has implemented policies that require appropriate credit checks on potential customers before sales 
are made. No credit limits were exceeded during the year, and management does not expect any losses from non-
performance by these counterparties.

Liquidity risk

The Group keeps open avenues for securing debt finance to ensure that funds may be called upon if and when 
needed  for  operations  and  payments  due  in  respect  of  potential  acquisitions. The  board  monitors  the  Group’s 
liquidity position on the basis of expected cash flow on a regular basis.

The following table analyses the Group’s financial liabilities, which will be settled on a net basis, into relevant 
maturity  groupings,  based  on  the  remaining  period  to  maturity  at  31  March. The  amounts  disclosed  are  the 
contractual undiscounted cash flows:

At 31 March 2021
Trade and other payables 
Lease liabilities 
At 31 March 2020
Trade and other payables 
Lease liabilities 

Capital risk

Less than 
1 year 
£ 

Between 
1 & 2 yrs 
£ 

Between 
2 & 5 yrs 
£ 

Over 
5 yrs 
£

518,245 
31,856 

622,938 
34,071 

– 
38,865 

– 
69,912 

– 

– 
– 

–

–
–

The Group’s objectives when managing capital are to safeguard the Group’s ability to continue as a going concern 
in order to provide returns to shareholders. The Group defines capital as share capital plus reserves. The Group 
is not subject to any externally imposed capital requirements. The board monitors levels of cash and any excess 
levels have historically been used for acquisitions. 

39

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NOTES TO THE FINANCIAL STATEMENTS (continued)
for the year ended 31 March 2021

1. 

FINANCIAL RISK MANAGEMENT – continued

Foreign exchange risk

The Group purchases security-related products in foreign currencies. The Group uses a number of methods to 
protect against foreign currency exchange risk and does not enter into long term contracts that would increase 
currency exposure.

2. 

CRITICAL ACCOUNTING ESTIMATES AND JUDGEMENTS

Estimates and judgements are continually evaluated. They are based on historical experience and other factors, 
including expectations of future events that are believed to be reasonable under the circumstances.

Critical accounting estimates and assumptions

The directors are required to make estimates and judgements concerning the future. The resulting accounting 
estimates  will,  by  definition,  seldom  equal  the  related  actual  results. The  areas  involving  a  higher  degree  of 
judgement  or  complexity  and  areas  where  assumptions  are  significant  to  the  production  of  these  financial 
statements are disclosed below.

Impairment of goodwill

An impairment of goodwill has the potential to significantly impact upon the Group’s statement of comprehensive 
income  for  the  year. To  determine  whether  impairments  are  required  the  directors  estimate  the  recoverable 
amount of the goodwill. This calculation is based on the directors’ expectations of future volumes and margins 
based on the results forecast for a three-year period ending 31 March 2024, taking into consideration the potential 
impact of COVID-19. Full details are disclosed in note 6.

Provision for obsolete and slow-moving stock

Stock of approximately £17,243 (2020: £28,890) has been identified as slow moving within B2BSG and a provision 
has  been  made  against  this  stock  to  cover  potential  obsolescence. The  stock  provision  will  be  monitored  and 
updated regularly.

The risks of material adjustment to the provision in the next financial year are as follows:

i)  Changes in technology rendering current stock technologically obsolete

ii)   Customers  changing  their  existing  systems  which  would  mean  elements  of  current  maintenance  stock  are 

unable to be utilised. 

40

PHSC plcJob No: 45333Proof Event: 3Black Line Level: 0Park Communications Ltd Alpine Way London E6 6LACustomer: PHSC plcProject Title: Annual Report & Accounts 2021T: 0207 055 6500 F: 020 7055 6600NOTES TO THE FINANCIAL STATEMENTS (continued)
for the year ended 31 March 2021

3. 

SEGMENTAL REPORTING

IFRS 8 requires that operating segments be identified based on internal reporting and decision-making. PHSC plc’s 
operating segments are by subsidiary company as the directors and management team receive and make decisions 
based on monthly management accounts by subsidiary. A description of each subsidiary’s activities is included in 
the strategic report on pages 6 to 10.

The  following  table  shows  the  Group’s  revenue  and  results  for  the  year  under  review  analysed  by  operating 
segment. Segment operating profit represents the trading profit after depreciation, but before tax and management 
charges. The management charges represent Group overheads and are reflected in the operating loss of the parent 
company. All revenue arose in the UK and all assets are located in the UK. There is an element of liabilities that 
derive from foreign currency due to some of the subsidiaries sourcing goods overseas. 

Other 

Revenue 
£’000 

income  Depreciation 
£’000 

£’000 

  Operating 
profit/ 
(loss)* 
£’000 

Profit/ 
(loss) 

Net 

  Deferred 
interest  before tax  Taxation  taxation 
£’000 

£’000 

£’000 

£’000 

Goodwill 
impairment 
£’000 

Profit 
after tax 
£’000

Year ended 31 March 2021
Security division – B2BSG  

1,136 

133 

Health and safety division
ISL 
PHSCL 
QLM 
RSA 

214 
969 
234 
235 

– 
53 
55 
74 

1,652 

182 

Quality systems division – QCS 

501 

Holding company – PHSC plc 

– 

83 

45 

Total 

3,289 

443 

Other 

Year ended 31 March 2020
Security division – B2BSG  

Health and safety division
ISL 
PHSCL 
QLM 
RSA 

Revenue 
£’000 

1,915 

231 
764 
353 
418 

1,766 

Quality systems division – QCS 

757 

Holding company – PHSC plc 

– 

Total 

4,438 

*  Operating profit/(loss) pre impairment.

10 

10 
2 
6 
5 

23 

18 

15 

66 

14 

31 
498 
100 
57 

686 

121 

(382) 

439 

– 

– 
– 
– 
– 

– 

– 

1 

1 

14 

8 

(19) 

31 
498 
100 
57 

686 

121 

(4) 
(89) 
(15) 
(6) 

(114) 

(18) 

(381) 

39 

– 
– 
– 
– 

– 

1 

1 

– 

– 
– 
– 
– 

– 

– 

–

440 

(85) 

(17) 

(250) 

88

income  Depreciation 
£’000 

£’000 

  Operating 
profit/ 
(loss)* 
£’000 

Profit/ 
(loss) 

Net 

  Deferred 
interest  before tax  Taxation  taxation 
£’000 

£’000 

£’000 

£’000 

Goodwill 
impairment 
£’000 

Loss 
after tax 
£’000

– 

– 
– 
– 
– 

– 

– 

– 

– 

6 

7 
2 
3 
5 

17 

13 

16 

52 

(91) 

37 
302 
76 
84 

499 

221 

(426) 

203 

– 

– 
– 
– 
– 

– 

– 

2 

2 

(91) 

27 

37 
302 
76 
84 

499 

221 

(5) 
(52) 
(10) 
(11) 

(78) 

(37) 

– 

– 
– 
– 
– 

– 

1 

(424) 

70 

205 

(18) 

(6) 

(2) 

– 

– 
– 
– 
– 

– 

– 

–

(200) 

(15)

41

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NOTES TO THE FINANCIAL STATEMENTS (continued)
for the year ended 31 March 2021

3. 

SEGMENTAL REPORTING – continued

The table below shows assets and liabilities by subsidiary, exclusive of inter-company balances. 

  Non-current 

asset   Non current 
assets 

additions 

£’000 

£’000 

Current 
assets 

£’000 

Total 
assets 

£’000 

Current  Non-current 
liabilities 

liabilities 

Total 
liabilities 

Net 
operating 
assets 

£’000 

£’000 

£’000 

£’000

As at 31 March 2021
Security division – B2BSG  

Health and safety division
ISL 
PHSCL 
QLM 
RSA 

Quality systems division – QCS 
Holding company – PHSC plc 

Sub–total 
Consolidation adjustments
To goodwill 
To deferred tax 

Total 

As at 31 March 2020
Security division – B2BSG  

Health and safety division
ISL 
PHSCL 
QLM 
RSA 

Quality systems division – QCS 
Holding company – PHSC plc 

Sub–total 
Consolidation adjustments
To goodwill 
To deferred tax 

Total 

5 

– 
1 
– 
– 

1 

1 
2 

9 

– 
– 

9 

238 

82 

320 

(61) 

(1) 

(62) 

258

15 
5 
14 
467 

501 

106 
372 
154 
128 

760 

121 
377 
168 
595 

1,261 

78 
3,514 

175 
1,070 

253 
4,584 

(79) 
(159) 
(109) 
(61) 

(408) 

(137) 
(32) 

(4) 
(1) 
(6) 
(2) 

(83) 
(160) 
(115) 
(63) 

(13) 

(421) 

38
217
53
532

840

(30) 
(38) 

(167) 
(70) 

86
4,514

4,331 

2,087 

6,418 

(638) 

(82) 

(720) 

5,698

(773) 
2 

– 
– 

(773) 
2 

– 
– 

– 
(8) 

– 
(8) 

(773)
(6)

3,560 

2,087 

5,647 

(638) 

(90) 

(728) 

4,919

  Non-current 

asset   Non current 
assets 

additions 

£’000 

£’000 

Current 
assets 

£’000 

Total 
assets 

£’000 

Current  Non-current 
liabilities 

liabilities 

Total 
liabilities 

Net 
operating 
assets 

£’000 

£’000 

£’000 

£’000

1 

2 
2 
1 
4 

9 

– 
30 

40 

– 
– 

9 

267 

181 

447 

(152) 

(1) 

(153) 

294

25 
6 
21 
473 

525 

141 
407 
199 
158 

905 

166 
413 
220 
631 

1,430 

94 
3,781 

226 
594 

320 
4,375 

(103) 
(77) 
(135) 
(70) 

(385) 

(119) 
(41) 

(14) 
(1) 
(11) 
(7) 

(33) 

(42) 
(39) 

(117) 
(78) 
(146) 
(77) 

49
335
74
554

(418) 

1,012

(161) 
(80) 

159
4,295

4,666 

1,906 

6,572 

(697) 

(115) 

(812) 

5,760

(778) 
2 

– 
– 

(778) 
2 

– 
– 

– 
(6) 

– 
(6) 

(778)
(4)

3,890 

1,906 

5,796 

(697) 

(121) 

(818) 

4,978

Revenues from one customer within B2BSG totalled £462,316 (2020 - £355,632), representing more than 10% of 
its total revenue.

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NOTES TO THE FINANCIAL STATEMENTS (continued)
for the year ended 31 March 2021

4.  AUDITOR’S REMUNERATION

Audit 
Fees payable to the Company’s auditor for the audit of the annual parent Company 
and consolidated accounts 
Fees payable to the Company’s auditor for other services provided to the Company 
and its subsidiaries: 
The audit of the Company’s subsidiaries under legislative requirements 

Total audit 

Tax
Tax compliance services 
Tax advisory services 

Total tax 

Total 

31.3.21 
£ 

31.3.20 
£

2,530 

6,150

20,460 

22,990 

7,200 
2,000 

9,200 

19,340

25,490

7,140
2,000

9,140

32,190 

34,630

5.  PROPERTY, PLANT AND EQUIPMENT

COST 
At 1 April 2019 
Additions 
Disposals 

At 31 March 2020 
Additions 
Disposals 

Freehold 
property 
£ 

Improvements 
to property 
£ 

Fixtures and 
equipment 
£ 

Motor 
vehicles 
£ 

Right of use 
assets 
£ 

571,270 
– 
– 

571,270 
– 
– 

81,296 
18,836 
– 

100,132 
– 
– 

156,097 
20,693 
(32,084) 

144,706 
8,739 
(20,012) 

13,778 
– 
(4,718) 

9,060 
– 
(9,060) 

– 
123,299 
– 

123,299 
– 
– 

Totals 
£

822,441
162,828
(36,802)

948,467
8,739
(29,072)

At 31 March 2021 

571,270 

100,132 

133,433 

– 

123,299 

928,134

DEPRECIATION
At 1 April 2019 
Charge for year 
Disposals 

At 31 March 2020 
Charge for year 
Disposals 

179,066 
8,838 
– 

187,904 
8,838 
– 

34,771 
7,641 
– 

42,412 
7,642 
– 

114,471 
15,202 
(28,848) 

100,825 
15,877 
(17,355) 

At 31 March 2021 

196,742 

50,054 

99,347 

NET BOOK VALUE
At 31 March 2021 

At 31 March 2020 

At 31 March 2019 

374,528 

50,078 

34,086 

383,366 

392,204 

57,720 

46,525 

43,881 

41,626 

5,548 
1,197 
(1,274) 

5,471 
– 
(5,471) 

– 

– 

3,589 

8,230 

– 
19,316 
– 

19,316 
33,262 
– 

333,856
52,194
(30,122)

355,928
65,619
(22,826)

52,578 

398,721

70,721 

529,413

103,983 

592,539

– 

488,585

Depreciation expenses of £65,619 (2020: £52,194) are included in administrative expenses in the statement of 
comprehensive income.

The net book value of right of use assets includes £38,523 (2020: £49,798) in relation to short term lease hold 
property and £32,198 (2020: £54,185) in relation to motor vehicles.

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NOTES TO THE FINANCIAL STATEMENTS (continued)
for the year ended 31 March 2021

6.  GOODWILL

COST 
At 1 April 2019 and 2020 
Additions 

At 31 March 2021 

IMPAIRMENT
At 1 April 2019 
Impairment 

At 31 March 2020 
Impairment 

At 31 March 2021 

NET BOOK VALUE
At 31 March 2021 

At 31 March 2020 

At 31 March 2019 

Goodwill 
£

5,514,547
–

5,514,547

2,036,084
200,000

2,236,084
250,000

2,486,084

3,028,463

3,278,463

3,478,463

Impairment Tests for Goodwill

Goodwill is allocated to the Group’s cash-generating units, identified according to subsidiary.

The following table shows a summary of the goodwill allocation by subsidiary:

B2BSG Solutions Limited 
Inspection Services (UK) Limited 
Personnel Health & Safety Consultants Limited 
QCS International Limited 
Quality Leisure Management Limited 
RSA Environmental Health Limited 

31.3.21 
£ 

676,178 
205,207 
594,952 
417,638 
582,844 
551,644 

31.3.20 
£

876,178
205,207
594,952
417,638
582,844
601,644

Total goodwill for Group 

3,028,463 

3,278,463

The directors have estimated the value-in-use of goodwill by discounting estimated future cash flows in accordance 
with IFRS. Management have prepared forecasts for 2021-22 bearing in mind the continuing, all be it reduced, 
impact of COVID-19 and then have assessed whether it is appropriate to assume that this level of performance will 
be maintained or improved over the following two years. Forecast performance for the third year, 2023-24, is then 
assumed to continue into perpetuity. The impairment review calculations use estimated future cashflows based 
on these forecasts with a terminal value being calculated using the year 3 expected cash flows. The cash flow 
projections are based on profits before tax and inter group management charges and have been discounted using 
a discount rate of 11% (2020 – 11%). This takes into consideration the weighted average cost of capital (WACC) 
and factors in an increased risk connected with being a company quoted on AIM.

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NOTES TO THE FINANCIAL STATEMENTS (continued)
for the year ended 31 March 2021

6.  GOODWILL – continued

The table below shows the amount by which each subsidiary’s recoverable amount exceeds its carrying value. 
An illustration is also provided to show at what point the key assumptions regarding cash flow and WACC need to 
change before impairment would be necessary.

Personnel Health & Safety Consultants Limited and  
dormant subsidiaries 
RSA Environmental Health Limited* 
Inspection Services (UK) Limited 
Quality Leisure Management Limited 
QCS International Limited 
B2BSG Solutions Limited** 

Margin in 
carrying 
value 
£ 

2,938,103 
(44,613) 
13,040 
186,611 
45,998 
(178,121) 

Annual  
cash flow at 
which  
impairment  
required 
£ 

Discount 
rate at  
 which 
impairment  
required 
%

65,445 
63,963 
22,573 
64,113 
45,940 
48,190 

61
7
14
23
16
7

Every  year  the  board  assesses  the  value  of  goodwill  on  the  balance  sheet  and  takes  a  view  on  whether  this 
is  realistic  and  justifiable.  Despite  2020-21  being  unrepresentative  of  any  normal  trading  period,  the  board 
acknowledges that the decline in prospects for the security division caused by lower retail activity will continue. 
Accordingly, an impairment of £200,000 has been made against B2BSG on the basis that the remaining goodwill 
can be supported by the value-in-use calculation. Following careful review, the carrying value of RSA has been 
reduced by £50,000. This subsidiary has seen progressive reductions in spending on support services provided to 
environmental health officers at local authorities. 

*   Figures stated prior to the impairment charge of £50,000
**  Figures stated prior to the impairment charge of £200,000

Sensitivity analysis

The  calculations  are  sensitive  to  movements  in  the  discount  rate  and  revenue  and  may  therefore  result  in  an 
impairment charge to the income statement. An increase of 1% to the discount rate and 3% reduction in revenue 
would result in additional impairment charges as follows:

B2BSG Solutions Limited 
RSA Environmental Health Limited 

Reduction in  
revenue 
of 3% 
£ 

– 
10,842 

Increase in 
discount rate 
of 1%  

£

–
8,238

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NOTES TO THE FINANCIAL STATEMENTS (continued)
for the year ended 31 March 2021

7. 

TRADE AND OTHER RECEIVABLES

Trade receivables 
Less provision for impairment of trade receivables 

Trade receivables (net) 
Social security and other taxes  
Other debtors and prepayments  
Contract assets  

Total 

At 31 March 2021 there were £2,345 impaired trade receivables (2020: £15,463). 

The ageing of receivables are as follows:

Up to 3 months 
3 – 6 months 
Over 6 months 

Movements on the Group provision for impairment of trade receivables are as follows:

At 1 April  
Provision for receivables impairment 
Release of provision 

At 31 March 

31.3.21 
£ 

31.3.20 
£

481,161 
(2,345) 

782,621
(15,463)

478,816 
658 
106,583 
4,071 

767,158
–
104,520
14,269

590,128 

885,947

31.3.21 
£ 

443,567 
16,954 
20,640 

31.3.20 
£

703,571
28,588
50,462

481,161 

782,621

31.3.21 
£ 

15,463 
1,883 
(15,001) 

31.3.20 
£

1,000
15,001
(538)

2,345 

15,463

The creation and release of the provision for impaired receivables is included in administrative expenses in the 
statement of comprehensive income. Amounts charged to the provision account are generally written off when 
there is no expectation of recovering additional cash. Debts older than 90 days have either been provided for or 
are considered fully recoverable based on the customer’s payment history and current trading situation.

The other classes within trade and other receivables do not contain impaired assets. The maximum exposure to 
credit risk at the year-end is the fair value of each class of receivable mentioned above. The Group does not hold 
any collateral as security.

Trade receivables and contract assets are the only types of financial asset within the Group that are subject to 
IFRS 9’s expected credit loss model. The Group has taken into consideration the requirements of IFRS 9 for these 
classes of asset as there is always considered some form of risk of default. Using the IFRS 9 simplified approach to 
measuring expected credit losses, which uses a lifetime expected loss allowance, did not lead to a material change 
in the impairment of trade receivables or contract assets, so no adjustment was made.

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NOTES TO THE FINANCIAL STATEMENTS (continued)
for the year ended 31 March 2021

8. 

STOCK

Stocks 

31.3.21 
£ 

31.3.20 
£

259,760 

264,301

£37,462  of  stock  was  written  down  in  the  current  year  (2020  -  £28,890). The  value  of  stock  consumed  and 
recognised as an expense was £684,561 (2020 - £898,299).

9. 

CASH AND CASH EQUIVALENTS

The cash balances for the purposes of the cash flow statement were as follows:

Cash at bank and in hand 

31.3.21 
£ 

31.3.20 
£

1,237,483 

755,919

On 1 October 2008, PHSC plc entered into an unlimited multilateral guarantee with HSBC plc (see note 12).

10.  CALLED UP SHARE CAPITAL 

Number of  
shares (Nominal  
value of 10p) 

Ordinary 
shares 
£ 

Share 
premium 
£ 

Total 
£

Called up, allotted and fully paid

At 31 March 2020 and 2021 

14,677,257 

1,467,726 

1,916,017 

3,383,743

11.  TRADE AND OTHER PAYABLES

Trade payables 
Social security and other taxes 
Other payables 
Accruals 
Contract liabilities 

Total 

12.  FINANCIAL LIABILITIES

31.3.21 
£ 

73,087 
163,759 
5,403 
42,364 
233,632 

31.3.20 
£

132,396
210,247
9,721
54,243
216,331

518,245 

622,938

On 1 October 2008, PHSC plc entered into an unlimited multilateral guarantee with HSBC plc. Each company 
within  the  Group  operates  its  own  current  account,  the  balance  on  which  is  allowed  to  fluctuate  according 
to trading conditions. Interest is only charged on a net overdrawn balance as the Group has the right to offset 
overdrawn  accounts  with  accounts  in  credit  across  the  Group. The  Group  has  an  overdraft  facility  of  £50,000 
which is secured by a debenture including a fixed charge over certain present freehold and leasehold property; 
first fixed charge over book and other debts, chattels, goodwill and uncalled capital, both present and future; and 
first floating charge over all assets and undertakings both present and future. The overdraft is next scheduled for 
review in October 2021.

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NOTES TO THE FINANCIAL STATEMENTS (continued)
for the year ended 31 March 2021

13.  LEASES 

Amounts due within 1 year – right of use lease liabilities 

Amounts due over 1 year – right of use lease liabilities 

Total 

14.  DEFERRED TAX

Deferred tax asset 

At 1 April 2019 
Credited/(debited) to income statement 

At 31 March 2020 
Credited/(debited) to income statement 

At 31 March 2021 

Deferred tax liabilities 

At 1 April 2019 
Debited to income statement 

At 31 March 2020 
Debited/(credited) to income statement 

Land &  
Buildings 
£ 

11,275 

27,248 

Motor 
Vehicles 
£ 

20,581 

11,617 

Total 
£

31,856

38,865

38,523 

32,198 

70,721

Tax losses  
carried 
forward 
£ 

Accelerated 
capital 
allowances 
£ 

Other 
short-term 
temporary 
differences 
£ 

17,561 
2,021 

19,582 
(17,565) 

2,017 

– 
– 

– 
– 

– 

66 
(66) 

– 
– 

– 

Provision 
revalued  
properties 
£ 

Accelerated 
capital 
allowances 
£ 

31,269 
3,679 

34,948 
– 

9,887 
1,264 

11,151 
(7,727) 

Intangible 
assets 
£ 

5,157 
– 

5,157 
7,459 

Total 
£

17,627
1,955

19,582
(17,565)

2,017

Total 
£

46,313
4,943

51,256
(268)

At 31 March 2021 

34,948 

3,424 

12,616 

50,988

Deferred tax has been provided on the revalued fixed assets at 19% (2020: 19%). At present it is not envisaged that 
any tax will become payable in the foreseeable future.

15.  EXPENSES BY NATURE

Cost of sales 
Staff related costs 
Premises costs 
Professional fees 
Other expenses 
Goodwill impairment 

Total cost of sales and administrative expenses 

31.3.21 
£ 

31.3.20 
£

968,246 
1,766,578 
64,514 
165,147 
328,590 
250,000 

1,463,499
1,957,161
72,786
170,677
570,790
200,000

3,543,075 

4,434,913

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NOTES TO THE FINANCIAL STATEMENTS (continued)
for the year ended 31 March 2021

16.  GOVERNMENT GRANTS

Coronavirus Job Retention Scheme 
Business grants 

17.  EMPLOYEES

Staff costs (including executive directors)

Wages and salaries 
Social security costs 
Other pension costs 

The average monthly number of employees during the year was as follows:

Directors of PHSC plc and subsidiary companies 
Consultants 
Administrative 

Total 

31.3.21 
£ 

379,839 
61,286 

441,125 

31.3.20 
£

–
–

–

31.3.21 
£ 

31.3.20 
£

1,505,609 
154,236 
72,249 

1,685,549
171,818
73,331

1,732,094 

1,930,698

31.3.21 

31.3.20

7 
19 
18 

44 

7
19
23

49

The aggregate compensation for key management, being the members of the board of PHSC plc and the directors 
of the subsidiary companies (including de facto directors), was as follows:

Short-term employee benefits 
Post-employment benefits 

Total 

31.3.21 
£ 

367,385 
42,524 

31.3.20 
£

371,625
39,081

409,909 

410,706

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NOTES TO THE FINANCIAL STATEMENTS (continued)
for the year ended 31 March 2021

18.  DIRECTORS’ REMUNERATION

Directors of PHSC plc only

Emoluments 
Pension contributions to money purchase schemes 

Total 

31.3.21 
£ 

161,846 
23,792 

31.3.20 
£

171,627
29,915

185,638 

201,542

The remuneration of the executive directors of PHSC plc, from all Group companies, was as follows

 Year ended 31.3.21

  Short-term employee benefits 

Salary 
£ 

Bonus 
£ 

Waiver 
£ 

Pension 
salary 
sacrifice 
£ 

Post 
 employment 
benefits 
Pension 
£ 

Benefits 
£ 

Year
ended
31.3.20
Total
£

Total 
£ 

S A King 
N C Coote 

93,000 
75,000 

3,065 
3,065 

(19,959) 
(6,698) 

(11,600) 
(5,400) 

2,399 
1,974 

15,247 
8,545 

82,152 
76,486 

93,061
78,481

The benefits relate to health insurance and both directors opted to take their bonus as a pension contribution. 
All board members accepted a 20% reduction to their salaries during the height of the pandemic (from May to 
October 2020). 

The fees of the non-executive directors were as follows:

G N Webb 
L E Young 

Total 

19.  FINANCE INCOME

Finance income
Interest received 

 Year ended  
31.3.21 
£ 

Year ended 
 31.3.20  

£

13,500 
13,500 

27,000 

15,000
15,000

30,000

31.3.21 
£ 

31.3.20 
£

999 

1,990

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NOTES TO THE FINANCIAL STATEMENTS (continued)
for the year ended 31 March 2021

20.  TAXATION 

Analysis of tax charge in year

Current tax:
UK corporation tax on profits in the year 
Adjustments in respect of previous year 

Total current tax charge 

Deferred tax:
Origination and reversal of temporary differences  
Adjustment in respect of prior period 
Effect of tax rate change on opening balance 

Total deferred tax charge 

Tax on profit on ordinary activities 

Reconciliation of tax on ordinary activities

31.3.21 
£ 

31.3.20 
£

88,724 
– 

40,250
(22,690)

88,724 

17,560

13,138 
(54) 
433 

13,517 

572
(90)
2,506

2,988

102,241 

20,548

The relationship between expected tax expense based on the effective tax rate of PHSC plc at 19% (2020: 19%) 
and the tax expense recognised in the income statement can be reconciled as follows:

Profit on ordinary activities before tax  

Tax on profit on ordinary activities at standard rate of corporation tax of 19%  
(2020: 19%)  
Effects of:
Expenses not deductible for tax purposes 
Depreciation on ineligible assets 
Movement in revalued property deferred tax less capital gain on disposal 
Effect of tax rate change on opening deferred tax balance 
Adjustments in respect of prior periods 
Movement on unprovided deferred tax asset 
Losses carried forward 

Total tax charge 

The UK government has legislated to maintain the main rate of corporation tax at 19%.

31.3.21 
£ 

189,988 

31.3.20 
£

4,999

36,098 

950

47,506 
– 
(2,096) 
606 
– 
499 
19,628 

38,514
1,859
–
2,507
(22,780)
(502)
–

102,241 

20,548

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NOTES TO THE FINANCIAL STATEMENTS (continued)
for the year ended 31 March 2021

21.  EARNINGS PER SHARE

Basic earnings per share is calculated by dividing the profit attributable to equity holders of the Group by the 
weighted average number of ordinary shares in issue during the year.

Profit/(loss) attributable to equity holders of the Group (£) 
Weighted average number of ordinary shares in issue  
Basic earnings/(loss) per share (pence per share) 

There are no dilutive shares, options or warrants in issue.

22.  DIVIDENDS

31.3.21 

31.3.20

87,747 
  14,677,257 
0.60p 

(15,549)
14,677,257

(0.11)p

A total dividend of 1.0p per ordinary share, (£146,772) was paid in respect of the year ended 31 March 2020; half was 
paid in February 2020 and the balance in October 2020.  An interim dividend of 0.5p in respect of the year ended 31 
March 2021 was paid in February 2021 and a final dividend of 0.5p is proposed, subject to shareholder approval, for 
payment in October 2021, matching the total of 1.0p paid last year.

23.  RELATED PARTY DISCLOSURES

PHSC plc dividends were paid to directors as follows:  
S A King 
N C Coote 
G N Webb MBE 

31.3.21 
£ 

31.3.20 
£

31,894 
31,439 
194 

63,527 

31,894
31,439
194

63,527

The Company provided a loan of £9,999 to Leigh Simmonds, a director of QLM in October 2019.  The loan incurs 
interest at a rate of 2.5% per annum and is repayable at a rate of not less than £300 per month until the principal 
plus interest has been repaid in full. The balance outstanding as at 31 March 2021 was £4,599.

The son of a board director provided administrative services to PHSCL during the year with an invoice value of 
£1,166.

24.  ULTIMATE CONTROLLING PARTY

There  is  no  ultimate  controlling  party,  but  the  largest  shareholder,  Mr  S A  King,  currently  holds  21.67%  (2020: 
Mr S A King 21.73%) of the issued share capital of PHSC plc.

52

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NOTES TO THE FINANCIAL STATEMENTS (continued)
for the year ended 31 March 2021

25.  FINANCIAL INSTRUMENTS

Set out below are the Group’s financial instruments:

Financial assets at amortised cost
Trade and other receivables 
Cash and cash equivalents 

Financial liabilities at amortised cost
Trade and other payables 

Due within 1 year 
Due in over 1 year 

26.  REVENUE

Set out below is a breakdown of revenue:

Health and safety services  
Quality systems services  
Security related products 

31.3.21 
£ 

31.3.20 
£

590,128 
1,237,483 

885,947
755,919

1,827,611 

1,641,866

518,245 

622,938

518,245 

622,938

518,245 
– 

622,938
–

518,245 

622,938

31.3.21 
£ 

31.3.20 
£

1,652,143 
500,702 
1,136,617 

1,766,013
756,727
1,915,182

3,289,462 

4,437,922

The split of revenue is in line with the segmental analysis in note 3.

The following table provides information about receivables, contract assets and contract liabilities with customers:

Receivables which are included in ‘trade and other receivables’ 
Contract assets 
Contract liabilities 

31.3.21 
£ 

478,816 
4,071 
233,632 

31.3.20 
£

767,158
14,269
216,331

Contract assets relate to uninvoiced work carried out at the reporting date where performance obligations had 
been met. Contract liabilities relate to the deferred revenue in respect of ongoing services where the revenue is 
being recognised across the term of the customer contract.

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NOTES TO THE FINANCIAL STATEMENTS (continued)
for the year ended 31 March 2021

26.  REVENUE – continued

Significant changes in the contract assets and contract liabilities balances during the period are as follows:

Revenue deferred into future periods 
Revenue accrued in current period 
Deferred revenue recognised in the period 

31.3.21 
£ 

31.3.20 
£

(233,632) 
4,071 
216,331 

(216,331)
14,269
239,405

The performance obligations for all revenues that have been deferred into future periods have been satisfied by 
the following year end as the performance obligations on the contracts are no longer than one year in length. 
There are no impairment losses in relation to the contract assets recognised under IFRS 15.

27.  POST BALANCE SHEET EVENTS

The authority granted by shareholders at last year’s AGM was used to implement a share buyback programme 
which was announced on 13 May 2021 and completed on 16 June 2021. Over that period the Company’s broker 
was able to repurchase a total of 1,602,197 ordinary shares on the Company’s behalf for a total consideration 
of  approximately  £0.325m.  The  buyback  programme  was  largely  funded  from  the  surplus  cash  held  on 
account following the sale of freehold premises previously held by a former subsidiary, in late September 2018. 
Accordingly, the number of ordinary shares not held in treasury now stands at 13,075,060.

54

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Company number: 4121793

P H S C   p l c

COMPANY FINANCIAL STATEMENTS 
FOR THE YEAR ENDED 31 MARCH 2021

55

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COMPANY STATEMENT OF FINANCIAL POSITION
as at 31 March 2021

Non-Current Assets
Property, plant and equipment 
Investments 

Current Assets
Trade and other receivables 
Cash and cash equivalents 

Total Assets 

Current Liabilities
Trade and other payables 

Non-Current Liabilities
Deferred taxation 

Total Liabilities 

Net Assets 

Capital and reserves attributable to equity holders of the Group

Called up share capital 
Share premium account 
Capital redemption reserve 
Merger relief reserve 
Retained earnings 

Note 

31.3.21 
£ 

31.3.20 
£

9 
10 

400,441 
3,113,206 

413,243
3,368,206

3,513,647 

3,781,449

11 
12 

810,665 
1,036,118 

835,134
562,340

1,846,783 

1,397,474

5,360,430 

5,178,923

13 

32,113 

32,113 

14 

38,031 

38,031 

70,144 

46,554

46,554

38,655

38,655

85,209

5,290,286 

5,093,714

15 
15 

1,467,726 
1,916,017 
143,628 
133,836 
1,629,079 

1,467,726
1,916,017
143,628
133,836
1,432,507

5,290,286 

5,093,714

The Company has elected to take the exemption under section 408 of the Companies Act 2006 to not present the parent 
Company profit and loss account. The profit for the year was £343,344 (2020: profit £1,219,460). 

Approved and authorised for issue by the board on 29 July 2021 and signed on its behalf by;

S A King 

Director

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COMPANY STATEMENT OF CHANGES IN EQUITY
for the year ended 31 March 2021

Balance at 1 April 2019 
Profit for year attributable to equity holders 
Dividends paid 

Share 
Capital 
£ 

1,467,726 
– 
– 

Share 
Premium 
£ 

1,916,017 
– 
– 

Merger 

Capital 
Relief  Redemption 
Reserve 
£ 

Reserve 
£ 

Retained 
Earnings 
£ 

Total 
£

133,836 
– 
– 

143,628 
– 
– 

359,819 
1,219,460 
(146,772) 

4,021,026
1,219,460
(146,772)

Balance at 31 March 2020 

1,467,726 

1,916,017 

133,836 

143,628 

1,432,507 

5,093,714

Balance at 1 April 2020 
Profit for year attributable to equity holders 
Dividends paid 

1,467,726 
– 
– 

1,916,017 
– 
– 

133,836 
– 
– 

143,628 
– 
– 

1,432,507 
343,344 
(146,772) 

5,093,714
343,344
(146,772)

Balance at 31 March 2021 

1,467,726 

1,916,017 

133,836 

143,628 

1,629,079 

5,290,286

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COMPANY STATEMENT OF CASH FLOWS
for the year ended 31 March 2021

Cash flows used by operating activities:
Cash used by operations 
Group tax relief receipt 

Net cash used by operating activities 

Cash flows from investing activities
Purchase of property, plant and equipment 
Dividends from subsidiary companies 
Interest received 

Net cash from investing activities 

Cash flows used by financing activities
Dividends paid to Group shareholders 

Net cash used by financing activities 

Net increase in cash and cash equivalents 
Cash and cash equivalents/(overdraft) at beginning of year 

Cash and cash equivalents at year end 

All changes in liabilities arising from financing relate entirely to cash movements.

Note 

31.3.21 
£ 

31.3.20 
£

I 

(172,427) 
39,077 

(311,261)
69,027

(133,350) 

(242,234)

(2,097) 
755,000 
997 

(29,947)
1,600,000
1,924

753,900 

1,571,977

(146,772) 

(146,772)

(146,772) 

(146,772)

473,778 
562,340 

1,182,971
(620,631)

1,036,118 

562,340

NOTES TO THE COMPANY STATEMENT OF CASH FLOWS
for the year ended 31 March 2021

I. CASH USED BY OPERATIONS

Loss before taxation and interest 
Depreciation charge 
Impairment of investment 
Loss on sale of fixed assets 
Decrease/(increase) in trade and other receivables 
Decrease in trade and other payables 

Cash used by operations 

31.3.21 
£ 

31.3.20 
£

(452,354) 
14,899 
255,000 
– 
24,469 
(14,441) 

(446,049)
15,733
200,000
1,281
(79,734)
(2,492)

(172,427) 

(311,261)

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NOTES TO THE FINANCIAL STATEMENTS
for the year ended 31 March 2021

1. 

BASIS OF PREPARATION

The  Company’s  financial  statements  have  been  prepared  in  accordance  with  IFRSs  in  conformity  with  the 
requirements  of  the  Companies Act  2006,  International  Financial  Reporting  Intermediate  Committee  (IFRIC) 
interpretations  and  the  Companies  Act  2006  applicable  to  companies  reporting  under  IFRSs.  The  financial 
statements have been prepared under the historical cost convention except as noted below.

The preparation of financial statements in conformity with IFRSs requires the use of certain critical accounting 
estimates.  It  also  requires  management  to  exercise  its  judgement  in  the  process  of  applying  the  Company’s 
accounting policies. The areas involving a higher degree of judgement or complexity, or areas where assumptions 
and estimates are significant to the financial statements, are disclosed in note 18.

The Company has elected to apply the exemption under section 408 of the Companies Act 2006 to not present 
the  parent  company  profit  and  loss  account. The  loss  for  the  year  before  dividends  received  from  subsidiaries 
(2021 - £755,000; 2020 – £1,600,000) was £411,656 (2020 – loss £380,540). There were no recognised gains and 
losses for 2021 or 2020 other than those included in the Company statement of comprehensive income. 

Accounting  standards  require  the  directors  to  consider  the  appropriateness  of  the  going  concern  basis  when 
preparing the financial statements. The directors confirm that they consider that the going concern basis remains 
appropriate and in accordance with Financial Reporting Council guidance have provided reasons for this opinion 
in the going concern section of the strategic report on page 13 of the Group accounts.

There are no standards that are issued but not yet effective that would be expected to have a material impact on 
the entity in the current or future reporting periods and on foreseeable future transactions.

2. 

ACCOUNTING POLICIES

Revenue

Management charge income is recognised when the service the Company has provided is fulfilled.

Deferred income tax

Deferred  income  tax  is  provided  in  full  on  temporary  differences  arising  between  the  tax  bases  of  assets  and 
liabilities and their carrying amounts in the financial statements. The deferred income tax is not accounted for if 
it arises from initial recognition of an asset or liability in a transaction, other than a business combination, that at 
the time of the transaction affects neither accounting nor taxable profit or loss. Deferred income tax is determined 
using tax rates that have been enacted or substantially enacted by the balance sheet date and are expected to 
apply when the related deferred income tax asset is realised or the deferred income tax liability is settled. Deferred 
income tax assets are recognised to the extent that it is probable that future taxable profit will be available against 
which the temporary differences can be utilised.

Segmental reporting

A business segment is a group of assets and operations engaged in providing products or services that are subject 
to risks and returns that are different from those of other business segments. The directors regard the operations 
of the Company as being one business segment. Further analysis of revenue is disclosed in note 3.

Pensions

The Company operates a defined contribution pension scheme. Contributions payable for the year are charged to 
the income statement.

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for the year ended 31 March 2021

2. 

ACCOUNTING POLICIES – continued

Property, plant and equipment

Property, plant and equipment are stated at cost less depreciation. Depreciation is provided at rates calculated to 
write off the cost of non-current assets, less their estimated residual value, over the shorter of the expected useful 
life or lease term, on the following bases:

Freehold buildings  
– 
Improvements to property  – 

Fixtures and equipment 

– 

2% of cost on a straight-line basis
 on a straight-line basis (10% of cost if expected useful life is shorter than 
the lease term)
25% reducing balance basis

Investments

Investments in subsidiary undertakings are stated at cost less amounts provided for any impairment in value. An 
impairment review is carried out each year.

Impairment of tangible and intangible assets

An  impairment  loss  is  recognised  for  the  amount  by  which  the  investments  carrying  amount  exceeds  its 
recoverable amount.  The recoverable amount is the higher of fair value, reflecting market conditions less costs 
to sell, and value in use, based on an internal discounted cash flow evaluation. Impairment losses are charged to 
administrative expenses.

Taxation

Current income tax assets/liabilities comprise those claims from or obligations to, or claims from, fiscal authorities 
relating to the current or prior reporting periods, that are unpaid at the balance sheet date.  They are calculated 
according to the tax rates and tax laws applicable to the fiscal periods to which they relate, based on the taxable 
profit for the year.

Provisions

These are recognised when the Company has a present legal or constructive obligation as a result of past events, 
when it is probable that an outflow of resources will be required to settle the obligation, and the amount can be 
reliably estimated.

Provisions are measured at the present value of the expenditure expected to be required to settle the obligation, 
using a pre-tax rate that reflects current market assessments of the time value of money and the risks specific to 
the obligation.  The increase in the provision due to the passage of time is recognised as a finance cost.

Financial Instruments

Trade receivables and contract assets are initially stated at the transaction price and subsequently measured at 
amortised  cost  using  the  effective  interest  method.   The  carrying  amounts  for  accounts  receivable  are  net  of 
allowances for expected credit losses. The Company evaluated the expected credit losses on trade receivables 
by reviewing historical data, adjusted for forward-looking factors to the debtors and the economic environment.  
Individual receivables are only written off when management deems them not collectible. 

Share capital

Ordinary shares are classified as equity.  

Incremental costs directly attributable to the issue of new shares or options are shown in equity as a deduction, 
net of tax, from the proceeds. The proceeds of share issues received net of any directly attributable transaction 
costs are credited to share capital at nominal value and the excess credited to the share premium account. The 
capital  redemption  reserve  arose  when  the  Company  repurchased  some  of  its  own  shares. At  that  point,  the 
nominal value of those shares was transferred to the capital redemption reserve.

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NOTES TO THE FINANCIAL STATEMENTS (continued)
for the year ended 31 March 2020

2. 

ACCOUNTING POLICIES – continued

The merger relief reserve represents the premium of any shares issued in part consideration on acquisitions in 
accordance with section 612 of The Companies Act 2006.

Dividends

Dividends received from subsidiary companies are recognised at the point that the right to receive the dividend 
has been established.

3. 

REVENUE

The revenue of the Company during the year was generated in the UK and derives from the management charge 
levied to the subsidiary companies and is recognised when the service is delivered.

4. 

LOSS BEFORE TAXATION

The profit before taxation is stated after charging:

Depreciation – owned assets 

5.  DIRECTORS’ REMUNERATION

Full details are given on page 23 of the Group accounts.

6. 

STAFF COSTS

The average number of employees during the year was as follows: 

Directors 
Consultants 
Administration 

The aggregate payroll costs of these persons were as follows: 
Wages and salaries 
Social security costs 
Other pension costs 

The directors are considered to be key management personnel of the Company.

7. 

AUDITOR’S REMUNERATION

Full details are given on page 43 of the Group accounts.

31.3.21 
£ 

31.3.20 
£

14,899 

15,733

31.3.21 

31.3.20

4 
1 
2 

7 

£ 

4
2
3

9

£

186,603 
21,616 
23,054 

193,845
21,419
24,446

231,273 

239,710

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NOTES TO THE FINANCIAL STATEMENTS (continued)
for the year ended 31 March 2021

8. 

FINANCE INCOME

Finance income
Interest received 

9. 

TANGIBLE FIXED ASSETS

COST OR VALUATION
At 1 April 2019 
Additions 
Disposals 

At 31 March 2020 
Additions 
Disposals 

At 31 March 2021 

DEPRECIATION
At 1 April 2019 
Charge for year 
Disposals 

At 31 March 2020 
Charge for year 
Disposals 

At 31 March 2021 

NET BOOK VALUE
At 31 March 2021 

At 31 March 2020 

At 31 March 2019 

31.3.21 
£ 

31.3.20 
£

997 

1,924

Freehold 
land and 
buildings 
£ 

441,908 
– 
– 

441,908 
– 
– 

Freehold 
improvements 
£ 

Plant and 
equipment 
£ 

23,978 
18,836 
– 

42,814 
– 
– 

15,548 
11,111 
(9,599) 

17,060 
2,097 
– 

Totals 
£

481,434
29,947
(9,599)

501,782
2,097
–

441,908 

42,814 

19,157 

503,879

49,704 
8,838 
– 

58,542 
8,838 
– 

21,373 
2,742 
– 

24,115 
2,742 
– 

10,047 
4,153 
(8,318) 

5,882 
3,319 
– 

81,124
15,733
(8,318)

88,539
14,899
–

67,380 

26,857 

9,201 

103,438

374,528 

15,957 

9,956 

400,441

383,366 

18,699 

11,178 

413,243

392,204 

2,605 

5,501 

400,310

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NOTES TO THE FINANCIAL STATEMENTS (continued)
for the year ended 31 March 2021

10. 

INVESTMENT IN SUBSIDIARY UNDERTAKINGS

Investment in shares of subsidiary undertakings

At 1 April 
Write off investment in Adamson’s Laboratory Services Limited 
Impairment of investment in B2BSG 
Impairment of investment in RSA 

At 31 March 

31.3.21 
£ 

31.3.20 
£

3,368,206 
(5,000) 
(200,000) 
(50,000) 

3,568,206
–
(200,000)
–

3,113,206 

3,368,206

Despite 2020-21 being unrepresentative of any normal trading period, the board acknowledges that the decline 
in prospects for the security division caused by lower retail activity will continue. Accordingly, an impairment of 
£200,000 has been made against B2BSG on the basis that the remaining goodwill (£683,688) can be supported 
by the value-in-use calculation.  Following careful review, the carrying value of RSA has been reduced by £50,000 
to  £382,876.  This  subsidiary  has  seen  progressive  reductions  in  spending  on  support  services  provided  to 
environmental health officers at local authorities. 

Investments in subsidiary undertakings are stated at cost and include the following:

Name of Company 

Proportion 
of voting 

Class of 
shares held  rights held  Registered office

B2BSG Solutions Limited 

Ordinary  100% 

Camerascan CCTV Limited 

Ordinary  100% 

Envex Company Limited  

Ordinary  100% 

In House The Hygiene Management Company Limited  Ordinary  100% 

Inspection Services (UK) Limited 

Ordinary  100% 

Personnel Health & Safety Consultants Limited 

Ordinary  100% 

Quality Leisure Management Limited 

Ordinary  100% 

QCS International Limited  

Ordinary  100% 

RSA Environmental Health Limited 

Ordinary  100% 

Safetymark Certification Services Limited 

Ordinary  100% 

SG Systems (UK) Limited 

Ordinary  100% 

 The Old Church, 31 Rochester 
Road, Aylesford, Kent, ME20 7PR
 The Old Church, 31 Rochester 
Road, Aylesford, Kent, ME20 7PR
 The Old Church, 31 Rochester 
Road, Aylesford, Kent, ME20 7PR
 The Old Church, 31 Rochester 
Road, Aylesford, Kent, ME20 7PR
 The Old Church, 31 Rochester 
Road, Aylesford, Kent, ME20 7PR
 The Old Church, 31 Rochester 
Road, Aylesford, Kent, ME20 7PR
 The Old Church, 31 Rochester 
Road, Aylesford, Kent, ME20 7PR
 9 Cumbernauld Business Park, 
Cumbernauld, North Lanarkshire, 
Scotland G67 3JZ
 The Old Church, 31 Rochester 
Road, Aylesford, Kent, ME20 7PR
 The Old Church, 31 Rochester 
Road, Aylesford, Kent, ME20 7PR
 The Old Church, 31 Rochester 
Road, Aylesford, Kent, ME20 7PR

63

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NOTES TO THE FINANCIAL STATEMENTS (continued)
for the year ended 31 March 2021

11.  TRADE AND OTHER RECEIVABLES

Amount owed by subsidiary undertakings 
Social security and other taxes 
Other debtors and prepayments 

31.3.21 
£ 

776,338 
658 
33,669 

31.3.20 
£

803,031
–
32,103

810,665 

835,134

The amount owed by subsidiary undertakings is subject to IFRS 9’s expected credit loss model. The Company 
applies  the  IFRS  9  simplified  approach  to  measuring  expected  credit  losses  which  uses  a  lifetime  expected 
loss allowance for all balances owed from subsidiary undertakings. This did not lead to a material change in the 
assessment  of  the  potential  impairment  of  amounts  owed  from  subsidiary  undertakings,  so  no  adjustment  has 
been made.

12.  CASH AND CASH EQUIVALENTS

Bank 

31.3.21 
£ 

31.3.20 
£

1,036,118 

562,340

On 1 October 2008, PHSC plc entered into an unlimited multilateral guarantee with HSBC plc. Each company 
within  the  Group  operates  its  own  current  account,  the  balance  on  which  is  allowed  to  fluctuate  according 
to trading conditions. Interest is only charged on a net overdrawn balance as the Group has the right to offset 
overdrawn  accounts  with  accounts  in  credit  across  the  Group. The  Group  has  an  overdraft  facility  of  £50,000 
which is secured by a debenture including a fixed charge over certain present freehold and leasehold property; 
first fixed charge over book and other debts, chattels, goodwill and uncalled capital, both present and future; and 
first  floating  charge  over  all  assets  and  undertakings  both  present  and  future. The  overdraft  is  next  scheduled 
for review in October 2021. On 31 March 2021, PHSC plc’s Company balance was £1,036,118 in credit (2020: 
£562,340 in credit) within the Group’s cash at bank and in hand figure of £1,237,483 (2020: £755,919).

13.  TRADE AND OTHER PAYABLES

Trade payables 
Amount owed to subsidiary undertakings 
Social security and other taxes 
Other payables 
Accruals 

31.3.21 
£ 

10,805 
– 
7,734 
645 
12,929 

32,113 

31.3.20 
£

13,021
5,000
6,953
3,605
17,975

46,554

64

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NOTES TO THE FINANCIAL STATEMENTS (continued)
for the year ended 31 March 2021

14.  DEFERRED TAXATION

Deferred taxation – accelerated capital allowances 

At 1 April 
Deferred tax (credit)/charge in year   

At 31 March 

15.  SHARE CAPITAL

Called up, allotted and fully paid 

31.3.21 
£ 

31.3.20 
£

38,031 

38,655

31.3.21 
£ 

38,655 
(624) 

38,031 

31.3.20 
£

32,647
6,008

38,655

Number of 
shares 
(Nominal value 
10p per share) 

Ordinary 
shares 
£ 

Share 
premium 
£ 

Total 
£

At 31 March 2020 and 2021 

14,677,257 

1,467,726 

1,916,017 

3,383,743

16.  RELATED PARTY DISCLOSURES

A management charge is levied by PHSC plc to its subsidiary companies to reflect the central services it provides.  

Management charge from PHSC plc to subsidiary companies 

31.3.21 
£ 

31.3.20 
£

180,000 

180,000

The  inter-company  balances  between  PHSC  plc  and  the  other  companies  within  the  PHSC  plc  group  are 
summarised below.

31.3.21 
£ 

31.3.20 
£

20,640 
229,701 
469,304 
3,110 
45,526 
4,630 
642 
2,785 

40,219
229,701
469,304
958
56,784
4,630
250
1,185

776,338 

803,031

– 

– 

5,000

5,000

Amounts owed by group undertakings
B2BSG Solutions Limited 
Camerascan CCTV Limited 
In House the Hygiene Management Company Limited 
Inspection Services (UK) Limited 
Personnel Health & Safety Consultants Limited 
QCS International Limited 
Quality Leisure Management Limited 
RSA Environmental Health Limited 

Amounts owed to group undertakings
Adamson’s Laboratory Services Limited 

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NOTES TO THE FINANCIAL STATEMENTS (continued)
for the year ended 31 March 2021

16.  RELATED PARTY DISCLOSURES – continued

PHSC plc received dividends from subsidiaries as follows: 
Inspection Services (UK) Limited 
Personnel Health & Safety Consultants Limited 
QCS International Limited 
Quality Leisure Management Limited 
RSA Environmental Health Limited 

PHSC plc dividends were paid to directors as follows:
S A King 
N C Coote 
G N Webb MBE 

17.  FINANCIAL INSTRUMENTS

Set out below are the Company’s financial instruments:

Financial assets at amortised cost
Trade and other receivables 

Financial liabilities at amortised cost
Overdraft 
Trade and other payables 

Due within 1 year 
Due in over 1 year 

31.3.21 
£ 

31.3.20 
£

30,000 
475,000 
125,000 
75,000 
50,000 

50,000
800,000
500,000
175,000
75,000

755,000 

1,600,000

31,894 
31,439 
194 

63,527 

31,894
31,439
194

63,527

31.3.21 
£ 

31.3.20 
£

810,665 

835,134

810,665 

835,134

– 
32,113 

32,113 

32,113 
– 

32,113 

–
46,554

46,554

46,554
–

46,554

Full details of the overdraft facility can be found in note 12.

The main risk arising from the Company’s financial instruments is liquidity risk. The Company seeks to manage 
this risk by ensuring that sufficient liquidity is available from current banking facilities to meet foreseeable needs 
and to invest cash assets safely and profitably. This policy has remained unchanged from previous periods.

The fair values of the Company’s financial instruments are considered not to be materially different to their book 
value.

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NOTES TO THE FINANCIAL STATEMENTS (continued)
for the year ended 31 March 2021

18.  CRITICAL ACCOUNTING ESTIMATES AND JUDGEMENTS

The Company may be required to make estimates and assumptions concerning the future. These estimates and 
judgements are based on historical experience and other factors, including expectations of future events that are 
believed to be reasonable under the circumstances. The resulting accounting estimates will, by definition, seldom 
equal the related actual results. The principal areas where judgement was exercised are as follows:

Impairment of investments

An  impairment  of  investments  has  the  potential  to  significantly  impact  upon  the  Company’s  statement  of 
comprehensive income for the year. To determine whether impairments are required the directors have estimated 
the value-in-use of goodwill by discounting estimated future cash flows in accordance with IFRS. Management 
have prepared forecasts for 2021-22 bearing in mind the continuing, all be it reduced, impact of COVID-19 and 
then have assessed whether it is appropriate to assume this level of performance will be maintained or improved 
over the following two years. Forecast performance in the third year, 2023-24, is then assumed to continue into 
perpetuity. The  impairment  review  calculations  use  estimated  future  cashflows  based  on  these  forecasts  with 
a  terminal  value  being  calculated  using  the  year  3  expected  cash  flows. The  cash  flow  projections  are  based 
on profits before tax and inter group management charges and have been discounted using a discount rate of 
11% (2020 – 11%). This takes into consideration the weighted average cost of capital (WACC) and factors in an 
increased risk connected with being a company quoted on AIM. 

19.   PARENT UNDERTAKING

There is no ultimate controlling party but the largest shareholder, Mr S A King currently owns 21.67% (2020 – 
Mr S A King 21.73%) of the issued share capital (outside treasury) of PHSC plc.

20.  POST BALANCE SHEET EVENTS

The authority granted by shareholders at last year’s AGM was used to implement a share buyback programme 
which was announced on 13 May 2021 and completed on 16 June 2021. Over that period the Company’s broker 
was able to repurchase a total of 1,602,197 ordinary shares on the Company’s behalf for a total consideration 
of approximately £0.325m. The buyback programme was largely funded from the surplus cash held on account 
following the sale of freehold premises previously held by a former subsidiary, in late September 2018. Accordingly, 
the number of ordinary shares not held in treasury now stands at 13,075,060.

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PHSC plcJob No: 45333Proof Event: 3Black Line Level: 0Park Communications Ltd Alpine Way London E6 6LACustomer: PHSC plcProject Title: Annual Report & Accounts 2021T: 0207 055 6500 F: 020 7055 6600NOTICE OF ANNUAL GENERAL MEETING

Notice is hereby given that the AGM of PHSC plc will be held at 10.00 a.m. on Thursday 30 September 2021 at The Old 
Church, 31 Rochester Road, Aylesford, Kent ME20 7PR to consider the following resolutions of which resolutions 1 to 5 
will be proposed as ordinary resolutions and resolutions 6 and 7 will be proposed as special resolutions. 

1  To receive the annual report and audited accounts for the year ended 31 March 2021.

2.  To declare a final dividend of 0.5p per ordinary share.

3.  To re-elect Stephen King as a director.

4. 

5. 

 To reappoint Crowe UK LLP as auditor to the Company to hold office until the conclusion of the next general meeting 
at which accounts are laid before the members and to authorise the directors to determine their remuneration.

 THAT, in substitution for any existing such authority, the directors be generally and unconditionally authorised in 
accordance with section 551 of the Companies Act 2006 to exercise all the powers of the Company to allot shares 
in the Company or to grant rights to subscribe for, or to convert any security into, shares in the Company up to 
a total nominal amount of £435,835 during the period commencing on the date of the passing of this resolution 
and expiring at the conclusion of the AGM in 2022 or on 30 September 2022, whichever is earlier, but so that the 
authority shall allow the Company to make before the expiry of this authority offers or agreements which would 
or  might  require  shares  to  be  allotted,  rights  to  be  granted  or  securities  to  be  converted  after  such  expiry  and 
notwithstanding such expiry the directors may allot shares, grant rights or convert securities under such offers or 
agreements. 

Special resolutions

6. 

 THAT, subject to and conditional upon the passing as an ordinary resolution of resolution number 5 set out in the 
notice of this meeting the directors be empowered under section 570 of the Companies Act 2006 (the ‘Act’) to allot 
equity securities (as defined in section 560 of the Act) for cash; under the authority conferred by resolution 5 above 
as if section 561(1) of the Act did not apply to any such allotment, provided that this power shall be limited to:

(a)   the allotment of equity securities in connection with a rights issue, open offer or other offer of securities in 
favour of the holders of ordinary shares on the register of members at such record date(s) as the directors may 
determine where the equity securities respectively attributable to the interests of the ordinary shareholders 
are proportionate (as nearly as may be) to the respective numbers of ordinary shares held by them on any 
such record date(s), subject to such exclusions or other arrangements as the directors may deem necessary 
or expedient to deal with fractional entitlements or legal or practical problems arising under the laws of any 
overseas territory or the requirements of any regulatory body or stock exchange or by virtue of shares being 
represented by depositary receipts or any other matter whatsoever; and 

(b)   the allotment (otherwise than under sub-paragraph (a) above) of equity securities and/or the sale and transfer 
of shares held by the Company in treasury (as the directors shall deem appropriate) to any person or persons 
up to an aggregate nominal amount of £261,501.

 such power to expire at the conclusion of the AGM of the Company in 2022 or, if earlier, on 30 September 2022, 
unless such power is varied, revoked or renewed prior to such time by the Company in general meeting by special 
resolution; except that the Company may before such expiry make offers or agreements which would or might 
require equity securities to be allotted after such expiry and notwithstanding such expiry the directors may allot 
equity securities under such offers or agreements.

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NOTICE OF ANNUAL GENERAL MEETING (continued)

7. 

 THAT,  the  Company  be  generally  and  unconditionally  authorised  to  make  market  purchases  (as  defined  in  the 
Companies Act 2006) of ordinary shares of 10 pence each in the capital of the Company (“ordinary shares”) on such 
terms and in such manner as the directors may from time to time determine, provided that:

(a)  the maximum number of ordinary shares authorised to be purchased shall be 1,961,259;

(b)  the minimum price which may be paid for an ordinary share is 10 pence;

(c)   the maximum price which may be paid for an ordinary share is an amount equal to 105% of the average of 
the middle market quotations for an ordinary share (as derived from the London Stock Exchange) for the five 
business days immediately preceding the date on which the ordinary share is contracted to be purchased;

(d)   the minimum and maximum prices per ordinary share referred to in sub-paragraphs (b) and (c) of this resolution 

are in each case exclusive of any expenses payable by the Company;

(e)   the authority conferred by this resolution shall expire at the conclusion of the AGM of the Company in 2022 
or, if earlier, at the close of business on 30 September 2022, unless such authority is varied, revoked or renewed 
prior to such time by the Company in general meeting by special resolution; and

(f) 

 the Company may make a contract to purchase ordinary shares under the authority hereby conferred prior 
to the expiry of such authority which will or may be completed wholly or partly after the expiration of such 
authority.

By order of the board

SGH Company Secretaries Limited 
Secretary 

3 August 2021 

Registered Office:
The Old Church
31 Rochester Road
Aylesford
Kent ME20 7PR

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NOTICE OF ANNUAL GENERAL MEETING (continued)

Notes 

Right to attend, speak and vote 

1. 
If you wish to attend, speak, and vote at the AGM you must be on the Company’s register of members at 10.00 a.m. on 28 September 2021. This will enable 
us to confirm how many votes you have on a poll. Changes to the entries in the register of members after that time, or, if the AGM is adjourned, 48 hours 
before the time of any adjourned meeting, shall be disregarded in determining the rights of any person to attend, speak or vote at the AGM. PHSC plc is 
mindful that the UK government’s social distancing guidelines associated with the COVID-19 pandemic restricting public gatherings may be subject to 
change at short notice. Should physical attendance at the Company’s AGM not be permitted, shareholders are encouraged to vote electronically or appoint 
the chair as their proxy with their voting instructions. 

Appointment of proxies

2. 
If you are a member of the Company you may appoint one or more proxies to exercise all or any of your rights to attend, speak and vote at the meeting. 
You may only appoint a proxy using the procedures set out in these notes and in the notes on the proxy form, which you should have received with this 
notice of meeting. 

A proxy does not need to be a member of the Company but must attend the meeting to represent you. Details of how to appoint the chair of the meeting 
or another person as your proxy using the proxy form are set out in the notes on the form. If you wish your proxy to speak on your behalf at the meeting 
you will need to appoint your own choice of proxy (not the chair) and give your instructions directly to them. You may appoint more than one proxy in 
relation to the AGM provided that each proxy is appointed to exercise the rights attached to a different share or shares which you hold. If you wish to 
appoint more than one proxy you may photocopy the proxy form or alternatively you may contact the company secretary.

Appointment of proxy using hard copy proxy form

3. 
The notes to the proxy form explain how to direct your proxy how to vote on each resolution or withhold their vote. A vote withheld is not a vote in law, 
which means that the vote will not be counted in the calculation of votes for or against the resolution. If you do not indicate on the proxy form how your 
proxy should vote, they will vote or abstain from voting at their discretion. They will also vote (or abstain from voting) at they think fit in relation to any 
other matter which is put before the meeting.

To appoint a proxy using the proxy form, the form must be completed and signed and received by the company secretary at Shakespeare Martineau, 6th 
Floor, 60 Gracechurch Street, London EC3V 0HR no later than 48 hours (excluding non-working days) before the meeting. Any proxy forms (including any 
amended proxy appointments) received after the deadline will be disregarded.

The completed form may be returned by any of the following methods:

• 

• 

Sending or delivering it to the company secretary, Shakespeare Martineau, 6th Floor, 60 Gracechurch Street, London EC3V 0HR

Scanning it and sending it by email to thomas.verlander@shma.co.uk

If the shareholder is a company, the proxy form must be executed under its common seal or signed on its behalf by an officer or attorney. Any power of 
attorney or any other authority under which the proxy form is signed (or a duly certified copy of such power or authority) must be included with the 
proxy form.

Appointment of proxy by joint members

4. 
In the case of joint holders, where more than one joint holder purports to appoint a proxy, only the appointment submitted by the most senior holder will 
be accepted. Seniority is determined by the order in which the names of the joint holders appear in the company’s register of members in respect of the 
joint holding (the first-named being the most senior).

Changing your instructions

5. 
To change your proxy instructions simply submit a new proxy appointment using the methods set out above. The amended instructions must be received 
by the company secretary by the same cut-off time noted above. Where you have appointed a proxy using a hard copy proxy form and would like to 
change the instructions using another hard copy proxy form, please contact the company secretary on 020 7264 4546. If you submit more than one valid 
proxy form, the one received last before the latest time for the receipt of proxies will take precedence.

Termination of proxy appointments

6. 
In order to revoke a proxy instruction, you will need to inform the Company by sending a signed hard copy notice clearly stating your intention to revoke 
your proxy appointment to the company secretary, Shakespeare Martineau, 6th Floor, 60 Gracechurch Street, London EC3V 0HR. Alternatively, you may 
send the notice by email to thomas.verlander@shma.co.uk. In the case of a member which is a company, the revocation notice must be executed under its 
common seal or signed on its behalf by an officer or attorney. Any power of attorney or any other authority under which the revocation notice is signed 
(or a duly certified copy of such power or authority) must be included with the revocation notice.

In either case, your revocation notice must be received by the Company no later than 48 hours (excluding non-working days) before the meeting. If your 
revocation is received after the deadline, your proxy appointment will remain valid. However, the appointment of a proxy does not prevent you from 
attending the meeting and voting in person. If you have appointed a proxy and attend the meeting in person, your proxy appointment will automatically 
be terminated.

Communications with the Company

7. 
Except as provided above, members who have general queries about the meeting should telephone the company secretary on 020 7264 4546 (no other 
methods of communication will be accepted). You may not use any electronic address provided either in this notice of annual general meeting; or any 
related documents, to communicate with the Company for any purposes other than those expressly stated.

Issued shares and total voting rights

8. 
As at 5.00 p.m. on the day immediately prior to the date of posting of this notice of meeting, the Company’s issued share capital comprised 13,075,060 
ordinary shares of 10p each (excluding treasury shares). Each ordinary share carries the right to one vote at a general meeting of the Company and, 
therefore, the total number of voting rights in the Company at that time was 13,075,060.

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at the Annual General Meeting (AGM)
to be held on Thursday 30 September 2021

Please read carefully the notice of meeting, the accompanying notes and the explanation of the business to 
be transacted at the AGM (contained in the directors’ report) before completing this form.

As a member of PHSC plc you have the right to attend, speak at and vote at the AGM.  If you cannot or do not 
wish to attend the AGM but still want to vote you can appoint someone to attend the AGM and vote on your 
behalf.  That person is known as a “proxy”.  You can use the proxy form to appoint the chair of the meeting 
or someone else, as your proxy.  Your proxy does not have to be a member of the company.

I/We …………………………………………………………………………. (FULL NAME IN BLOCK CAPITALS)

being a member(s) of PHSC plc, appoint the chair of the meeting or ….........………………………………....

…………………..................................….. (see note 1) as my/our proxy to attend and, on a poll, to vote for 
me/us and on my/our behalf as indicated below at the AGM and at any adjournment (see notes 2, 3 and 4).

Please clearly mark the boxes below to instruct your proxy how to vote.

FOR 

AT 
AGAINST  WITHHELD  DISCRETION

VOTE 

RESOLUTIONS 

1.  To receive the report and accounts 

2.  To declare a final dividend 

3.  To re-elect Stephen King as a director 

4. 

 To reappoint the auditors and authorise  
the directors to set their fees 

5.  To authorise the directors to allot shares 

6.  To disapply pre-emption rights 

7.  To authorise share buybacks 

Signature(s) ………………………………......…..….....................….. (see note 5) Date …………………..……………2021

Notes:

1) 

2) 

3) 

4) 

5) 

6) 

 If you wish to appoint as a proxy someone other than the chair of the meeting, please delete the words “The chair of the meeting” and insert 
the name of the other person (who need not be a member of the Company).  All alterations made to the proxy form must be initialled by 
the signatory.

 The completion and return of the proxy form will not prevent you from attending the AGM and voting in person should you subsequently 
decide  to  do  so.  PHSC  plc  is  mindful  that  the  UK  government’s  social  distancing  guidelines  associated  with  the  COVID-19  pandemic 
restricting public gatherings may be subject to change at short notice. Should physical attendance at the Company’s AGM not be permitted, 
shareholders are encouraged to vote electronically or appoint the chair as their proxy with their voting instructions.

 If you wish your proxy to cast all of your votes for or against a resolution you should insert an “X” in the appropriate box. If you wish 
your proxy to cast only some votes for and some against insert the relevant number of shares in the appropriate box.  In the absence of 
instructions your proxy may vote or abstain from voting as they think fit on the specified resolutions, and, unless instructed otherwise, may 
also vote or abstain from voting as they think fit on any other business (including on a resolution to amend a resolution, to propose a new 
resolution or to adjourn the meeting) which may properly come before the meeting.

 The “Vote Withheld”  option  is  provided  so  that  you  can  instruct  your  proxy  to  abstain  from  voting  on  a  particular  resolution. A “Vote 
Withheld” is not a vote in law and will not be counted in the calculation of the proportion of the votes “for” or “against” a resolution. The 
“At Discretion” option is provided so that you can give discretion to your proxy to vote or abstain from voting on a particular resolution as 
they think fit.

 The proxy form must be signed by the shareholder or their attorney.  Where the shareholder is a corporation the signature must be under 
seal or that of a duly authorised representative.  In the case of joint holders, anyone may sign the form.  The vote of the senior joint holder 
(whether in person or by proxy) will be taken to the exclusion of all others, seniority being determined by the order in which the names 
appear in the register of members for the joint shareholding.

 To be valid, this proxy form and any power of attorney or other authority under which it is signed or a certified copy of such authority, 
must be deposited with the company secretary, Shakespeare Martineau, 6th Floor, 60 Gracechurch Street, London EC3V 0HR no later than 
48 hours (excluding non-working days) before the time of the AGM or any adjournment.

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