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Qantas Airways

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FY2020 Annual Report · Qantas Airways
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Q A N T A S   A N N U A L   R E P O R T   2 0 2 0

Recognising our 100-year history 

From humble beginnings to becoming the national carrier, 
Qantas has been part of Australia for 100 years in 2020.

While times have changed, the Qantas spirit remains the 
same — and we’ll continue to close the tyranny of distance 
for all the communities we serve.

In November 1920, World War One veterans Hudson Fysh 
(left) and Paul McGinness (right) envisaged an air service 
connecting Australia to the world, forming Queensland and 
Northern Territory Aerial Services Ltd (Q.A.N.T.A.S) at Winton.

By 1947, the first Qantas Constellations were flying services from Sydney to 
London — on what is still known as the Kangaroo Route — stopping at Darwin, 
Singapore, Calcutta, Karachi, Cairo, Castel Benito and Rome, finishing in London.

In 1921, operations moved to Longreach with the first Qantas aircraft — an Avro 504K built in Sydney.QANTAS ANNUAL REPORT 2020 

Contents

Five-year History  

Chairman’s Report  

CEO’s Report  

Board of Directors  

Review of Operations  

Corporate Governance Statement  

Directors’ Report  

Financial Report  

Shareholder Information  

Financial Calendar and Additional Information  

03

04

06

08

12

23

25

57

133

134

Arrival of the first international repatriation 
flight from Wuhan, China in February 2020.

0101

Financial Snapshot1

$3.5 billion

CASH BALANCE

$1.1 billion

OPERATING CASH FLOW

$4.5 billion

TOTAL LIQUIDIT Y

$4.7 billion 

NET DEBT 
(net debt range: $4.5 to $5.6 billion)

Other Highlights

100+

INTERNATIONAL   
REPATRIATION FLIGHTS 
OPERATED ON BEHALF   
OF AUSTRALIAN  
GOVERNMENT

150,000

JETSTAR FARES   
SOLD IN THREE DAYS  
DURING BRIEF BORDER 
REOPENING IN JUNE

91%

QANTAS LOYALTY   
PROFITABILIT Y MAINTAINED   
VS FY19 DESPITE COVID-19

1   Refer to the Review of Operations section in the Qantas Annual Report 2020 for definitions and explanations  

of non-statutory measures. Unless otherwise stated, amounts are reported on an underlying basis.

02

QANTAS ANNUAL REPORT 2020 Five-year History1

FINANCIAL PERFORMANCE

Revenue and Other Income

Statutory (Loss)/Profit Before Tax

Statutory (Loss)/Profit After Tax

Underlying Profit Before Tax2

Underlying Earnings Before 
Interest and Tax (EBIT)

Operating Margin

Underlying Earnings  
per Share2

Statutory Earnings 
per Share

Return on Invested Capital (ROIC)2

Share Price at 30 June

Dividend per Share4

Cash flow from operations

Net free cash flow2

Net on balance sheet debt

Net Debt2

Net capital expenditure2

Unit Revenue (RASK)2

Total unit cost2,3

Ex-fuel unit cost2,3

STATISTICS

Available Seat 
Kilometres (ASKs)1

Revenue Passenger 
Kilometres (RPKs)1

Passengers carried

Revenue Seat Factor

Aircraft at end of period

2020

14,257

(2,708)

(1,964)

124

395

2.8

5.9

(129.6)

5.8

3.78

–

1,083

(488)

3,173

4,734

1,571

8.99

(8.87)

(4.41)

2019 
(restated)

2018

2017

2016

17,966

17,128 

16,057 

16,200 

1,192

840

1,326

1,608

9.0

57.3

51.5

19.2

5.40

25

3,164

1,601

2,980

4,710

1,563

8.85

(7.97)

(4.23)

1,352

953

1,565

1,747

10.2

63.0

54.4

21.4

6.16

17

3,413

1,442

3,054

4,903

1,971

8.40

(7.37)

(5.37)

1,181 

853

1,401 

1,424 

1,029

1,532 

1,590 

1,751 

9.9

54.6

46.0

20.1

5.72

14

2,704 

1,309 

3,062

5,212 

1,534 

8.00

(7.07)

(5.03)

10.8

53.1

49.4

22.7

2.82

7

2,819 

1,674 

2,880 

5,646 

1,032

8.08 

(7.05)

(4.79)

$M

$M

$M

$M

$M

%

cents  
per share

cents  
per share

%

$

cents 
per share

$M

$M

$M

$M

$M

c/ASK

c/ASK

c/ASK

M

M

‘000

%

2020

2019

2018

2017

2016

111,870

151,430

152,428

 150,323 

 148,691 

92,027

127,492

126,814

 121,178

 119,054 

40,475

55,813

 55,273 

 53,659 

 52,681 

82.3

314

84.2

314

83.2

 313 

 80.6 

 309 

 80.1 

303

1   2019 has been restated for the impact of the adoption of AASB 16 Leases and the IFRIC agenda decision in relation to fair value hedges.  

2018 has been restated for the impact of AASB 15 Revenue from Contracts with Customers, however 2016 and 2017 continue to be reported 
under previous accounting standards.

2   For non-statutory measures refer to the definitions in the Review of Operations.
3   The comparative period has been adjusted for foreign exchange movements to make it comparable to the current year. 2019 and 2020 

reflect the foreign exchange rates as presented in the 2020 Annual Report. The same applies for 2018, 2017, 2016 which have been adjusted 
for foreign exchange in line with the 2019, 2018 and 2017 Annual Report respectively. 2019 and 2020 have also been adjusted for the impact 
of the sale of domestic terminal leases and depreciation and amortisation.

4   Dividend per share is calculated as the interim and final dividend in relation to the relevant financial year.

03

QANTAS ANNUAL REPORT 2020 Chairman’s Report

“Aviation is all about connecting 
people and places, which is exactly 
what the public health response to 
COVID-19 is designed to avoid.”

The Qantas Group has seen many 
challenges in its 100 years, but  
none with the huge impact of the 
COVID-19 crisis. 

Aviation is all about connecting people 
and places, which is exactly what the 
public health response to COVID-19 is 
designed to avoid. The impact this is 
having on the global travel industry — 
and on the Qantas Group — is clear. 

In a matter of weeks from March 
2020, we cancelled dividends, 
grounded most of our aircraft and 
stood down the majority of our people. 
Annual executive bonuses were 
cancelled, and the Board and Group 
Management Committee showed 
important leadership by taking no 
salary for several months, then a 
reduced salary for months after that.

Our revenue was $4 billion lower in 
FY20 compared with the prior year, 
with most of that fall happening  
within three months. Passenger 
numbers in that last quarter were 
down 98 per cent. 

With such a precipitous drop, it was 
critical that we moved quickly to 
protect our balance sheet. And, by 
extension, to protect the future of  
the company.

Sadly, at least 6,000 Qantas Group 
employees will lose their jobs as a 
result of this crisis. Thousands more 
will be stood down for an extended 
period, due to what IATA expects  
could be several years of reduced 
travel demand. 

A large number of our people have 
spent their whole careers at Qantas 
and Jetstar. Generations of families 
work here — sometimes, side-by-
side. Many describe the airline as 
an extended family. So, while we 
know job cuts and stand downs are 
absolutely necessary, we also know 
there is a significant human impact 
that is deeply regrettable. 

04

QANTAS ANNUAL REPORT 2020 In managing this crisis, we’re focused 
on preserving as many jobs as 
possible in the long term. That means 
surviving through a period of far less 
revenue and setting up the Group for 
recovery in what we know will be a 
different market post-COVID. 

large transformation programs 
in trying times. Alan Joyce and 
his management team led one of 
the most successful corporate 
turnarounds in 2014 and he has 
committed to stay on as Group CEO  
to guide the post-COVID recovery.

People at Qantas often say the 
national carrier shines brightest  
when faced with a crisis. This year, 
amidst all the challenges, we  
operated over 100 overseas flights 
on behalf of the Federal Government 
to help bring Australians home — 
including from several COVID hotspots 
in the early stages of the pandemic. 
Domestically, Qantas, QantasLink 
and Jetstar helped run a network that 
kept critical transport links across 
Australia open. 

In June, we announced a three- 
year recovery plan — the Next 100 
— to achieve that. It will carve out 
$15 billion in costs, mostly through 
reduced activity, and deliver $1 billion 
a year in annual savings from FY23.  
To enable the plan, we raised  
$1.4 billion in an equity raising that 
was strongly supported by major 
shareholders in particular.

This support has two major 
foundations. The first is the 
fundamental importance of air 
transport in a country as big as 
Australia, and the established 
position Qantas and Jetstar have 
in that market. And the second 
is a track record for delivering 

On behalf of the Board, I’d like to 
extend our sincere thanks to Alan  
and the whole team who have  
worked incredibly hard under 
extraordinary circumstances to  
guide this great company.

The challenges we face in FY21 are 
substantial but we have plenty of 
reasons to be optimistic. We know we 
have the strength and the strategy 
to get through this crisis, and to 
deliver for our customers, people and 
shareholders for many years to come. 

Richard Goyder AO

05

QANTAS ANNUAL REPORT 2020 CEO’s Report

“This company was founded 100 years 
ago in the wake of a world war and a 
devastating pandemic. We know that 
things will improve, and that the Qantas 
Group will thrive when it does.”

This year was one of sharp contrasts.

For most of FY20, the Qantas Group 
was focused on growth. We opened 
our pilot academy in Queensland, 
announced new routes and were 
actively hiring new people. We  
had completed historic non-stop  
research flights from New York and 
London direct to Sydney, and we  
were preparing to order the aircraft  
required to fly them commercially for  
Project Sunrise. 

Then came the worst trading 
conditions in a century. 

It was a sudden reversal of fortune 
that has been very hard for our 
people, customers and shareholders. 

But the depth of the contrast points 
to the fact we entered the COVID-19 
crisis in a very strong position. 
Perhaps the strongest of any airline  
in the world. 

After years of record profits, our 
balance sheet is strong. That enabled 
us to raise over $2 billion in debt in 
addition to a $1.4 billion equity raising, 
giving us the extra liquidity to make it 
through to the other side of the crisis.

The Group’s strengths are also clear in 
its FY20 performance. 

Despite a 21 per cent drop in revenue, 
the Group still posted a $124 million 
Underlying Profit Before Tax. That was 
largely due to our first half result — 
which mostly unwound in the second 
half — and the rapid action to control 
costs as travel demand collapsed. 

There were some bright spots in our 
portfolio. Qantas Loyalty achieved  
91 per cent of its profit from last year 
and set a record level of member 
satisfaction in the last, and most 
challenging, quarter. Qantas Freight 
has benefited from the increasing 
shift to e-commerce. And our charter 
flying for resources companies 
performed strongly. 

06

QANTAS ANNUAL REPORT 2020 This company was founded 100 years 
ago in the wake of a world war and 
a devastating pandemic. We know 
that things will improve, and that the 
Qantas Group will thrive when it does. 

Alan Joyce AC

Support from the Australian 
Government — for the aviation 
industry and for the broader economy 
— was a key feature of FY20. In 
particular, JobKeeper provided a 
crucial safety net for the thousands 
of our people on stand down, and 
continues to do so. 

The impact of this crisis means the 
Qantas Group will be smaller for  
some time to come. The markets we 
operate in will be different. And we’ll 
need to rebuild our balance sheet. 
For not the first time in our history, 
we need to reinvent how we do things 
— which will result in more difficult 
decisions to ultimately protect the 
company’s future. 

Seeing so many people leave this 
organisation, and many more stood 
down from the jobs they love, has 
been the hardest part of this crisis. 
We continue to offer them as much 
support as we can. One positive is the 
feedback from other companies that 
have offered secondary employment, 
who describe the incredible 
professionalism and resilience of 
Qantas and Jetstar people. That spirit 
runs throughout the Group and it’s 
what will help us recover. 

We have received incredible support 
from our partners, suppliers and 
customers. And also from the 
communities we look forward to 
getting back to serving in the future. 
We thank them sincerely.

07

QANTAS ANNUAL REPORT 2020 Board of Directors

RICHARD GOYDER AO

ALAN JOYCE AC

BCom, FAICD

Chairman and Independent 
Non-Executive Director

BApplSc (Phy) (Math) (Hons), 
MSc (MgtSc), MA, FRAeS, FTSE

Chief Executive Officer

Richard Goyder was appointed to the 
Qantas Board in November 2017 and as 
Chairman in October 2018.

Alan Joyce was appointed Chief 
Executive Officer and Managing 
Director of Qantas in November 2008.

He is Chairman of the Nominations 
Committee.

He is a Member of the Safety, Health, 
Environment and Security Committee. 

Mr Goyder is Chairman of Woodside 
Petroleum Limited, the Australian 
Football League Commission, 
JDRF Australia, the West Australian 
Symphony Orchestra, and the Channel 
7 Telethon Trust. He is an honorary 
Member of the Business Council of 
Australia and a Fellow of the AICD.

Mr Goyder was the Managing Director 
and CEO of Wesfarmers Limited from 
July 2005 to November 2017. He also 
previously held the roles of Finance 
Director between 2002 and 2004, and 
Deputy Managing Director and CFO 
between 2004 and 2005.

Mr Goyder was also formerly Chairman 
of the Australian B20 (the key business 
advisory body to the World Economic 
Forum that includes business leaders 
from all G20 economies).

Age: 60

Mr Joyce is a Director of the Business 
Council of Australia, a Member of the 
International Air Transport Association’s 
Board of Governors, having served 
as Chairman from 2012 to 2013 
and a Director of the Museum of 
Contemporary Art Australia. He is also 
a Director of a number of controlled 
entities of the Qantas Group.

Mr Joyce was the Chief Executive 
Officer of Jetstar from 2003 to 2008. 
Before that, he spent over 15 years 
in leadership positions with Qantas, 
Ansett and Aer Lingus. 

At both Qantas and Ansett, he led the 
network planning, schedules planning 
and network strategy functions. Mr 
Joyce spent eight years at Aer Lingus, 
where he held roles in sales, marketing, 
IT, network planning, operations 
research, revenue management and 
fleet planning. 

Age: 54

08

QANTAS ANNUAL REPORT 2020 Board of Directors continued

MAXINE BRENNER

JACQUELINE HEY

BELINDA HUTCHINSON AC

BA, LLB

BCom, Grad Cert (Mgmt), GAICD

BEc, FCA, FAICD

Independent Non-Executive Director

Independent Non-Executive Director

Independent Non-Executive Director

Maxine Brenner was appointed to the 
Qantas Board in August 2013.

Jacqueline Hey was appointed to the 
Qantas Board in August 2013. 

Belinda Hutchinson was appointed to 
the Qantas Board in April 2018.

She is a Member of the Remuneration 
Committee and the Audit Committee.

She is a Member of the Audit 
Committee. 

Ms Hey is Chair of Bendigo and 
Adelaide Bank Limited, a Director of 
AGL Energy Limited and Chairman 
of its Safety, Customer & Corporate 
Responsibility Committee. She is also a 
Director of Cricket Australia.

Ms Hey was formerly a Director of the 
Australian Foundation Investment 
Company Limited from 2013 to 2019, 
Melbourne Business School from 2013 
to 2018, the Special Broadcasting 
Service from 2011 to 2016 and a 
Member of the ASIC Directory Advisory 
Panel from 2013 to 2016.

Between 2004 and 2010, Ms Hey was 
Managing Director of various Ericsson 
entities in Australia and New Zealand, 
the United Kingdom and Ireland, and 
the Middle East. Her executive career 
with Ericsson spanned more than 
20 years in which she held finance, 
marketing, sales and leadership roles.

Age: 54

Ms Brenner is a Director of Origin 
Energy Limited, Orica Limited and 
Growthpoint Properties Australia 
Limited. She is a Member of the Council 
of the University of New South Wales.

Ms Brenner was formerly a Managing 
Director of Investment Banking at 
Investec Bank (Australia) Limited. She 
has extensive experience in corporate 
advisory work, particularly in relation 
to mergers and acquisitions, corporate 
restructures and general corporate 
activity. She also practised as a lawyer 
with Freehill Hollingdale & Page (now 
Herbert Smith Freehills), where she 
specialised in corporate work, and 
spent several years as a lecturer in the 
Faculty of Law at both the University of 
NSW and the University of Sydney.

Ms Brenner was also formerly the 
Deputy Chairman of the Federal 
Airports Corporation and a Director 
of Neverfail Springwater Limited, 
Bulmer Australia Limited and Treasury 
Corporation of NSW. She also served 
as a Member of the Australian 
Government’s Takeovers Panel. 

Age: 58

She is a Member of the Audit 
Committee and the Safety, Health, 
Environment and Security Committee.

Ms Hutchinson is currently Chancellor 
of the University of Sydney, Chairman 
of the Future Generation Global 
Investment Company and Chairman of 
Thales Australia. 

She has over 30 years’ experience 
in the financial services sector, 
working in senior roles at Citibank 
and Macquarie Group. Ms Hutchinson 
also has extensive board experience. 
She was formerly Chairman of QBE 
Insurance Limited, a Director of Telstra 
Corporation Limited, Coles Group 
Limited, Crane Group Limited, Energy 
Australia Limited, TAB Limited, Snowy 
Hydro Trading Limited, Sydney Water 
and AGL Energy.

Ms Hutchinson was awarded a 
Companion of the Order of Australia 
(AC) in 2020 in recognition of her 
service to business, tertiary education 
and scientific research, and for her 
philanthropic endeavours to address 
social disadvantage. 

Age: 67

09

QANTAS ANNUAL REPORT 2020  
Board of Directors continued

MICHAEL L’ESTRANGE AO

PAUL RAYNER

BA (Syd), MA (Oxon)

BEc, MAdmin, FAICD

TODD SAMPSON

MBA, BA(Hons)

Independent Non-Executive Director

Independent Non-Executive Director

Paul Rayner was appointed to the 
Qantas Board in July 2008.

Todd Sampson was appointed to the 
Qantas Board in February 2015.

He is a Member of the Remuneration 
Committee.

Mr Sampson was Executive Chairman 
of the Leo Burnett Group from 
September 2015 to January 2017, and 
National Chief Executive Officer from 
2008 to 2015. He was also a Director 
of Fairfax Media Limited from 2014 to 
2018.

Mr Sampson has over 20 years’ 
experience across marketing, 
communication, new media and digital 
transformation. He has held senior 
leadership and strategy roles for a 
number of leading communication 
companies in Australia and overseas, 
including as Managing Partner for 
D’Arcy, Strategy Director for The 
Campaign Palace and Head of Strategy 
for DDB Needham Worldwide.

Age: 50

He is Chairman of the Remuneration 
Committee and a Member of the 
Nominations Committee.

Mr Rayner is Chairman of Treasury Wine 
Estates Limited, a Director of Boral 
Limited and Chairman of its Audit and 
Risk Committee, and a Director of the 
Murdoch Children’s Research Institute.

Mr Rayner was formerly a Director of 
Centrica plc from 2004 to 2014 and 
Chairman of its Audit Committee from 
2004 to 2013. From 2002 to 2008,

Mr Rayner was Finance Director of 
British American Tobacco plc based in 
London. Mr Rayner joined Rothmans 
Holdings Limited in 1991 as its Chief 
Financial Officer and held other senior 
executive positions within the Group, 
including Chief Operating Officer of 
British American Tobacco Australasia 
Limited from 1999 to 2001.

Previously, Mr Rayner worked for 17 
years in various finance and project 
roles with General Electric, Rank 
Industries and the Elders IXL Group.

Age: 66

Independent Non-Executive Director

Michael L’Estrange was appointed to 
the Qantas Board in April 2016.

He is a Member of the Remuneration 
Committee and the Safety, Health, 
Environment and Security Committee.

Mr L’Estrange was Head of the National 
Security College at the Australian 
National University from 2009 to 2015. 
Prior to this, he was the Secretary of 
the Department of Foreign Affairs and 
Trade for almost five years and the 
Australian High Commissioner to the 
UK between 2000 and 2005. He served 
as Secretary to Cabinet and was Head 
of the Cabinet Policy Unit from 1996 for 
more than four years and, prior to that, 
as Executive Director of the Menzies 
Research Centre. 

He has been a Non-Executive Director 
of Rio Tinto plc and Rio Tinto Limited 
and a Director of the University of Notre 
Dame, Australia since 2014. He was 
appointed Deputy Chancellor of the 
University of Notre Dame, Australia in 
2017.

Mr L’Estrange studied at the University 
of Sydney and later as a Rhodes 
Scholar at Oxford University, where he 
graduated with a Master of Arts with 
First Class Honours.

Age: 67

10

QANTAS ANNUAL REPORT 2020 Board of Directors continued

ANTONY TYLER

BA (Jurisprudence)

BARBARA WARD AM

BEc, MPolEc

Independent Non-Executive Director

Independent Non-Executive Director

Antony Tyler was appointed to the 
Qantas Board in October 2018. 

Barbara Ward was appointed to the 
Qantas Board in June 2008. 

He is Chairman of the Safety, Health, 
Environment and Security Committee 
and a Member of the Nominations 
Committee.

Mr Tyler was Director General and 
Chief Executive of the International 
Air Transport Association from 2011 to 
2016. Prior to this, Mr Tyler spent over 
30 years with Cathay Pacific Airways 
Limited. His career includes several 
management and executive roles 
in Hong Kong, the UK, Italy, Japan, 
Canada, the Philippines and Australia 
before serving in the role of Chief 
Executive Officer from 2007 to 2011.

He is a Non-Executive Director of 
Bombardier Inc, BOC Aviation Limited 
and Trans Maldivian Airways Limited 
and a Fellow of the Royal Aeronautical 
Society.

Age: 65

She is Chairman of the Audit 
Committee, a Member of the Safety, 
Health, Environment and Security 
Committee and a Member of the 
Nominations Committee. 

Ms Ward is a Director of Ampol Limited 
(formerly Caltex Australia Limited) and 
a number of Brookfield Multiplex Group 
companies.

She was formerly a Director of the 
Commonwealth Bank of Australia, Lion 
Nathan Limited, Multiplex Limited, Data 
Advantage Limited, O’Connell Street 
Associates Pty Ltd, Allco Finance Group 
Limited, Rail Infrastructure Corporation, 
Delta Electricity, Ausgrid, Endeavour 
Energy and Essential Energy. She was 
also Chairman of Country Energy, 
NorthPower and HWW Limited, a Board 
Member of Allens Arthur Robinson, 
the Sydney Opera House Trust and the 
Sydney Children’s Hospital Foundation, 
and on the Advisory Board of LEK 
Consulting.

Ms Ward was Chief Executive Officer 
of Ansett Worldwide Aviation Services 
from 1993 to 1998. Before that, Ms Ward 
held various positions at TNT Limited, 
including General Manager Finance, 
and also served as a Senior Ministerial 
Advisor to The Hon PJ Keating.

Age: 66

11

QANTAS ANNUAL REPORT 2020 Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Review of Operations  
For the year ended 30 June 2020 

RESULTS HIGHLIGHTS 

The Qantas Group applied AASB 16 Leases from 1 July 2019. The results for the 12 months ended 30 June 2019 have been restated 
on the same basis for comparison purposes. 

The Qantas Group reported an Underlying Profit Before Tax1 (Underlying PBT) of $124 million for the 12 months ended 30 June 2020, 
a decrease of $1,202 million from the full year 2018/19 primarily due to the impact of COVID-19 in the second half. The Group’s 
Statutory Loss Before Tax of $(2,708) million was down $3,900 million from the prior year. The Statutory Loss Before Tax for this 
financial year included a net $2,832 million of costs, mostly non-cash, which were not included in Underlying PBT. Items outside of 
Underlying PBT included asset impairments including the A380 fleet, Recovery Plan restructuring costs including redundancies, de-
designated hedging and costs such as those associated with transformation and discretionary non-executive employee bonuses. This 
compares with $134 million of net costs that were not included in Underlying PBT in the prior year. 

In the first half of 2019/20 the Qantas Group reported an Underlying PBT of $771 million, a decrease of only $4 million from the prior 
year, as revenue strength offset temporary headwinds totalling $119 million including the impact of protests in Hong Kong, subdued 
demand in global freight markets and other increases in costs associated with foreign exchange rates on non-fuel costs. 

During the second half of 2019/20 the measures taken by governments across the world to slow the spread of COVID-19 severely 
impacted airlines, as travel restrictions and border closures were imposed. Because of these measures, the Qantas Group suffered a 
$3,967 million decline in total revenue as both domestic and international air travel was virtually halted in the fourth quarter. The Group 
quickly shifted its focus to preserving liquidity, partially mitigating the 82 per cent fall in Total Revenue in the fourth quarter through a 75 
per cent reduction in net operating expenses2, a good proxy for the Group’s operating cash costs. Due to the action taken, the Group 
was able to reduce the combined impact of COVID-19 on the Group earnings for the 2019/20 financial year to $1,224 million3. 

Despite the grounding of most of the domestic fleet in the fourth quarter, Group Domestic4 remained profitable, contributing Underlying 
EBIT of $285 million to the Group’s overall result. The international businesses5 fell into an Underlying EBIT loss of $82 million as the 
record result from the Freight business could not offset the losses from the passenger airlines which were driven by international border 
closures. 

Qantas Loyalty maintained its value proposition for its members and partners despite the grounding of the Group’s airlines and was the 
largest contributor to the Group’s earnings. 

The Financial metrics for the 2019/20 financial year are: 

–  Statutory Earnings Per Share was a loss of 129.6 cents per share, reflecting the Statutory Loss and the reduction in average shares 

on issue from the off-market share buy-back conducted in the first half 

–  Return on Invested Capital (ROIC)6 of 5.8 per cent 

–  Operating cash flow of $1,083 million. 

At the end of the first half of 2019/20, Net Debt7 was towards the bottom of the target range, the Group retained strong liquidity and had 
an unencumbered aircraft asset base of $4.9 billion8. This put the Group in a strong financial position to weather the impacts of the 
COVID-19 pandemic.  

In the second half, the Group’s focus turned to safely hibernating the airlines, cutting costs and preserving liquidity. The Group’s 
variable cost base adjusted as activity declined, with a commensurate reduction in fuel consumption costs, aircraft operating variable 
and manpower costs as approximately 25,000 employees were stood down. Fixed costs and depreciation and amortisation non-cash 
charges continued to impact the Group’s profitability.  

1.  Underlying Profit Before Tax (Underlying PBT) is the primary reporting measure used by the Qantas Group’s Chief Operating Decision-Making bodies (CODM), being the Chief 
Executive Officer, Group Management Committee and the Board of Directors, for the purpose of assessing the performance of the Group. The primary reporting measure of the 
Qantas Domestic, Qantas International, Jetstar Group and Qantas Loyalty operating segments is Underlying Earnings Before Net Finance Costs and Income Tax Expense 
(Underlying EBIT). The primary reporting measure of the Corporate segment is Underlying PBT as net finance costs are managed centrally. Refer to the reconciliation of 
Underlying PBT to Statutory (Loss)/ Profit Before Tax on Page 20. 

2.  Net operating expenses is gross expenditure less depreciation and amortisation, on an underlying basis. 
3.  Underlying PBT for 2H20 compared to 2H19 excluding the movement of discount rate changes on provisions and depreciation/amortisation expense. 
4.  Group Domestic includes Qantas Domestic and Jetstar Domestic. 
5. 

International businesses or Group International includes Qantas International, Jetstar International Australian operations, Jetstar New Zealand (including Jetstar Regionals), 
Jetstar Asia (Singapore), and the contributions from Jetstar Japan and Jetstar Pacific. 

6.  Return on Invested Capital is calculated as ROIC EBIT for the 12 months ended 30 June 2020, divided by the 12 month Average Invested Capital. ROIC EBIT is derived by 
adjusting Underlying EBIT to account for leased aircraft as if they were owned and non-aircraft leases as if they were service costs. This is calculated as Underlying EBIT 
excluding lease depreciation under AASB 16 and including notional depreciation for aircraft (to account for them as if they were owned aircraft) and the full cash payment for 
non-aircraft leases (to account for them as service costs). Refer to Note 2 for detail. 

7.  Net Debt under the Group’s Financial Framework includes net on balance sheet debt and capitalised aircraft lease liabilities. 
8.  Based on Aircraft Value Analysis Company Limited (AVAC) market values as at 31 December 2019, representing 51 per cent of aircraft in the Group’s total fleet of 316. 

12 

 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Review of Operations continued 
For the year ended 30 June 2020 

RESULTS HIGHLIGHTS (CONTINUED) 

The impact of the government-imposed lockdowns, travel restrictions and border closures on the broader economy has been profound. 
This prompted the Australian Government and to a lesser extent the various state governments to establish a series of measures to 
support businesses and employees that have been severely affected. The Group and its employees benefited from a number of these 
programs including: 

–  The Australian Aviation Financial Relief Package including the refunding and waiving of a range of government charges to the 
aviation industry including fuel excise, Airservices Australia charges on domestic airline operations and domestic and regional 
aviation security charges 

–  The JobKeeper Payment, intended to help keep more Australians in jobs and support affected businesses. The majority of the benefit 
received by the Group was paid directly through to employees on stand down and the rest used to subsidise wages of those still 
working. 

In addition, the Australian Government commissioned Qantas to conduct various charter repatriation flights and rescue missions, 
including to Wuhan, Tokyo, Hong Kong, London, Lima, Buenos Aires, Johannesburg, New Delhi and Chennai. Along with other 
Australian domestic airlines, Qantas also performed several domestic, regional and international flights as part of the Minimum Viable 
Network intended to maintain vital air transport links. Qantas also secured a contract to conduct freight services under the International 
Freight Assistance Mechanism to ensure import and export freight routes remained open.  

Liquidity was boosted by cutting capital expenditure outflows, cancelling shareholder distributions and sourcing additional funding through 
$1.75 billion in new debt, with no financial covenants and $1.36 billion through a fully underwritten Institutional Placement initiated as 
part of the Group’s Three-Year Recovery Plan. At 30 June 2020, cash and cash equivalents totalled $3.5 billion with total liquidity at 
$4.5 billion including the undrawn revolving credit facilities. Net Debt was $4.7 billion towards the bottom of the Net Debt target of 
$4.5 billion to $5.6 billion. Importantly, the Group maintained its investment grade credit rating of Baa2 from Moody’s Investor Services. 

The Group’s usually strong cash flow generation ability was impacted by lower earnings and the working capital movements associated 
with lower revenue received in advance, lower receivables, payables (including refunds) and hedge settlements. Net capital expenditure9 
of $1.6 billion was invested in the business, skewed towards the first half, and $647 million of surplus capital was returned to shareholders 
through $204 million of fully franked dividends and $443 million of off-market share buy-backs completed in the first half. 

Giving consideration to the requirement to protect the strength of the balance sheet, maintain a minimum level of liquidity and the 
uncertainty of the near-term outlook for the business, the Board has decided not to make further shareholder distributions until the 
Group’s earnings and balance sheet have fully recovered in accordance with the Financial Framework. The off-market share buy-back 
of up to $150 million and the interim dividend of $201 million announced in February 2020 were cancelled in March 2020 and revoked 
in June 2020 respectively. 

THREE-YEAR RECOVERY PLAN 

The measures taken to cut costs and preserve liquidity through the fourth quarter ensured the Group was well positioned to launch 
its Three-Year Recovery Plan to rightsize the business, restructure its cost base and recapitalise its balance sheet through the fully 
underwritten Institutional Placement. A retail Share Purchase Plan was launched on 2 July 2020 consistent with listing requirements, 
with the $71.7 million raised providing an additional liquidity buffer in the 2020/21 financial year. 

The Recovery Plan is targeting a total of $15 billion in savings over the three years, including significant activity-based savings 
associated with the reduced flying, rightsizing benefits and restructuring that are expected to deliver $1 billion in ongoing annual 
savings from 2022/23. 

Target 

Key area of focus 

Metrics 

Timeframe 

As at end of August 2020 

Cost Savings 

Restructuring benefits of $0.6b in FY21, $0.8b in FY22, $1b by FY23  

FY23 

On track to achieve FY21 target 

6,000 FTE reduction 

Group Unit Cost (ex-fuel and depreciation) 10% less than FY20 

Deleverage the 
Balance Sheet 

Gross debt reduction of $1.75b 

Net debt/ EBITDA <2.5 times 

Cash Flow 

Sustainable positive net free cash flow 

FY21 

FY23 

FY23 

FY22 

On track 

Restructuring in progress 

Capital allocation is prioritising debt reduction 

Net debt/EBITDA to peak in FY21 

FY22 onwards 

Negative net free cash flow in FY21 due to restructuring 
expenses and payments for FY20 deferred payables 

Flying activity is contribution positive (RASK-Variable cost/ASK >0) 

From FY21 

Capex for FY21 <$0.7b 

Fleet Management  Defer deliveries of A321neos and 787-9 aircraft 

Retire 6 x 747s; 12 x A380s in long term storage 

FY21 

Jun-20 

Dec-20 

Disciplined restart of the network with flexibility to adjust 
for border closures  

Majority of expense is for capitalised maintenance 

Complete 

Complete 

Maintain Customer Advocacy (NPS) premium to domestic competitor 

Ongoing 

Measured by Qantas customer research programs 

Customer 
and Brand 

Maintain brand and reputation 

Qantas Loyalty 

Return to double digit growth 

Employee 
Engagement 

Employee sentiment 

Ongoing 

FY22 

Source – Qantas internal research and Corporate Trust 
Research 

Program enhancements underway to achieve growth 
ambitions 

Ongoing 

Establishing formal monitoring system for recovery phase 

9.  Net Capital Expenditure is equal to net investing cash flows in the Consolidated Cash Flow Statement of $1,571 million. During the year ended 30 June 2020, there were no 

new aircraft leases entered into and no returns of leased aircraft. 

13 

 
  
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Review of Operations continued 
For the year ended 30 June 2020 

FINANCIAL FRAMEWORK ALIGNED WITH SHAREHOLDER OBJECTIVES  

Qantas’ Financial Framework aligns our objectives with those of our shareholders. With the aim of generating maintainable Earnings 
Per Share (EPS) growth over the cycle, which in turn should generate Total Shareholder Returns (TSR) in the top quartile of the 
ASX100 and a basket of global airlines10, the Financial Framework has three clear priorities and associated long-term targets:  

1. Maintaining an Optimal Capital Structure 

2. ROIC > WACC12 Through the Cycle 

3. Disciplined Allocation of Capital 

Minimise cost of capital by targeting  
a net debt range of $4.5 billion to $5.6 billion11 

Deliver ROIC > 10 per cent13 
through the cycle 

Grow Invested Capital with disciplined  
investment, return surplus capital 

MAINTAINABLE EPS14 GROWTH OVER THE CYCLE 

TOTAL SHAREHOLDER RETURN IN THE TOP QUARTILE 

Maintaining an Optimal Capital Structure 

ROIC > WACC Through the Cycle 

Disciplined Allocation of Capital 

Maintainable EPS Growth Over the Cycle 

The Group’s Financial Framework targets an optimal capital structure to achieve 
the lowest cost of capital. This results in a net debt target range of $4.5 billion to 
$5.6 billion, based on the Invested Capital as at 30 June 2020 of approximately 
$6 billion. It is defined as net debt/ROIC EBITDA range of 2.0-2.5 times where 
ROIC is fixed at 10 per cent. This capital structure optimises the Group’s cost of 
capital and preserves financial strength with the objective of enhancing long-term 
shareholder value. At 30 June 2020, net debt was $4.7 billion which is towards 
the bottom of the net debt target range. The Group’s optimal capital structure is 
consistent with investment grade credit metrics. The Group is rated Baa2 with 
Moody’s Investor Services. 

Return on Invested Capital (ROIC) for the 12 months to 30 June 2020 was 5.8 per 
cent, below the Group’s target for value creation of 10 per cent. This was due primarily 
to the impact of government-imposed travel restrictions and border closures impacting 
earnings in the second half of the 2019/20 financial year. 

The Qantas Group takes a disciplined approach to allocating capital with the aim 
to grow Invested Capital and return surplus capital to shareholders where earnings 
permit. 

–  $647 million was distributed to shareholders in the first half of 2019/20 through 
$204 million fully franked dividends and an off-market share buy-back of $443 
million. Distributions for the second half were cancelled as the Group took steps 
to conserve cash. 

Statutory Earnings Per Share was a loss of 129.6 cents, due to the significant 
Statutory Loss After Tax and reduction in average shares from the off-market share 
buy-back in the first half of 2019/20. The Group purchased 79.7 million shares or 
5.1 per cent of issued capital for $443 million at an average price of $5.56. 

10.  Target Total Shareholder Returns within the top quartile of the ASX100 and the global listed airline peer group as stated in the 2019 Annual Report, with reference to the 2019-

2021 Long Term Incentive Plan (LTIP). 

11.  Based on the Invested Capital of approximately $6 billion as at 30 June 2020. 
12.  Weighted Average Cost of Capital, calculated on a pre-tax basis. 
13.  Target of greater than 10 per cent ROIC allows ROIC to be greater than pre-tax WACC through the cycle. 
14.  Earnings Per Share. 

14 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Review of Operations continued 
For the year ended 30 June 2020 

GROUP PERFORMANCE 

Underlying PBT for 2019/20 was $124 million, including the impact government-imposed travel restrictions and border closures due 
to the COVID-19 pandemic had on second half earnings. This was 91 per cent lower than the Underlying PBT of $1,326 million in 
2018/19. Ticketed passenger revenue15 declined by 25 per cent as the airlines were virtually grounded during the fourth quarter. Net 
freight revenue increased by $74 million as increased demand for freight in the second half coincided with a significant reduction in 
available passenger aircraft bellyspace. Other revenue declined 21 per cent due primarily to the decrease in third-party service revenue 
including catering, following the sale of the business as well as the impact of COVID-19. Actions taken to cut variable costs reduced 
total underlying expenditure by $2.5 billion, which helped to partially offset the steep decline in revenue in the fourth quarter. 

Group Underlying Income Statement Summary16 

Net passenger revenue 
Net freight revenue 

Other revenue 

Revenue and other income 
Operating expenses (excluding fuel)  
Fuel 
Depreciation and amortisation16 
Share of net (loss)/profit of investments accounted for under 
the equity method 
Total underlying expenditure 

Underlying EBIT 

Net finance costs  

Underlying PBT 

Operating Statistics 
Available Seat Kilometres (ASK)17 
Revenue Passenger Kilometres (RPK)18 
Passengers carried 
Revenue Seat Factor19 
Operating Margin20 
Unit Revenue (RASK)21 
Total unit cost22 
Normalised ex-fuel unit cost23 

M 
M 
000 
% 
% 
c/ASK 
c/ASK 
c/ASK 

June 
2020 

$M 

12,183 
1,045 

1,029 

14,257 

(8,893) 

(2,895) 

(2,021) 

(53) 

June 
2019  
(restated) 

$M 

15,696 
971 

1,299 

17,966 

(10,599) 

(3,846) 

(1,936) 

23 

(13,862) 

(16,358) 

395 

(271) 

124 

June 
2020 

111,870 
92,027 
40,475 
82.3 
2.8 
8.99 
(8.87) 
(4.41) 

1,608 

(282) 

1,326 

June 
2019 
(restated) 

151,430 
127,492 
55,813 
84.2 
9.0 
8.85 
(7.97) 
(4.23) 

Change 

Change 

$M 

(3,513) 
74 

(270) 

(3,709) 

1,706 

951 

(85) 

(76) 

2,496 

(1,213) 

11 

(1,202) 

Change 

(39,560) 
(35,465) 
(15,338) 
(1.9)pts 
(6.2)pts 
0.14 
(0.90) 
(0.18) 

% 

(22) 
8 

(21) 

(21) 

16 

25 

(4) 

(330) 

15 

(75) 

4 

(91) 

Change 

% 

(26) 
(28) 
(28) 
n/a 
n/a 
1.5 
(11.3) 
(4.3) 

Group capacity (ASK) decreased by 26 per cent mainly due to the grounding of the airlines in the fourth quarter, while demand 
(measured by RPK) decreased by 28 per cent, resulting in a 1.9 percentage point decrease in Revenue Seat Factor. Group Unit 
Revenue increased by 1.5 per cent from the prior year, with an increase24 of 2.8 per cent in the first half and a decline25 of 2.5 per cent 
in the second half. The Group’s Total Unit Cost increased by 11.3 per cent as a result of higher fuel prices, foreign exchange impacts 
and other costs.  

TRANSFORMATION  

In the fourth quarter, the focus shifted to preserving liquidity and transformation activities essentially ceased. The Group’s significant 
track record in delivering transformation including $3.2 billion in benefits over the past five years give it confidence that it will deliver on 
the Three-Year Recovery Plan initiated to assist the Group to recover from the consequences of COVID-19. 

15.  Uplifted passenger revenue included in net passenger revenue. 
16.  Underlying expenses differ from equivalent statutory expenses due to items excluded from Underlying PBT such as those items identified by Management as not representing 

the underlying performance of the business. Refer to the reconciliation on page 20. 

17.  ASK – total number of seats available for passengers, multiplied by the number of kilometres flown. 
18.  RPK – total number of passengers carried, multiplied by the number of kilometres flown. 
19.  Revenue Seat Factor – RPKs divided by ASKs. Also known as seat factor, load factor or load. 
20.  Operating Margin is Group Underlying EBIT divided by Group total revenue. 
21.  Unit Revenue (RASK) is calculated as ticketed passenger revenue divided by Available Seat Kilometres (ASK). 
22.  Total Unit Cost is Underlying PBT less ticketed passenger revenue per ASK. 
23.  Normalised ex-fuel unit cost is measured as Underlying PBT less ticketed passenger revenue, fuel, depreciation and amortisation and share of profit/(loss) of investments 

accounted for under the equity method, adjusted for the impact of changes in foreign exchange rates and the non-cash impact of discount rate changes on provisions per ASK 
and normalised for the impact of the sale of domestic terminal leases. 

24.  Compared to the first half of 2018/19 financial year. 
25.  Compared to the second half of 2018/19 financial year. 

15 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Review of Operations continued 
For the year ended 30 June 2020 

CASH GENERATION 

Cash Flow Summary 

Operating cash flows 
Investing cash flows 
Net free cash flow 
Financing cash flows 
Cash at beginning of year 
Effect of foreign exchange on cash 
Cash at end of year 

Debt Analysis 
Net on balance sheet debt26 
Capitalised aircraft lease liabilities27 
Net Debt28  
Net Debt/EBITDA29 

June  
2020 

$M 

1,083 
(1,571) 
(488) 
1,853 
2,157 
(2) 
3,520 

June  
2020 

$M 

3,173 
1,561 
4,734 
2.2 

June  
2019 
(restated) 

$M 

3,164 
(1,563) 
1,601 
(1,150) 
1,694 
12 
2,157 

June  
2019 

Change 

Change 

$M 

% 

(2,081) 
(8) 
(2,089) 
3,003 
463 
(14) 
1,363 

(66) 
(1) 
(130) 
261 
27 
(117) 
63 

(restated) 

Change 

Change 

$M 

2,980 
1,730 
4,710 

1.6   

$M 

193 
(169) 
24 
0.6 

% 

6 
(10) 
1 
38 

$M 
$M 

times 

Operating cash flows for 2019/20 were $1,083 million, $2,081 million lower than the prior year, reflecting the lower earnings and 
working capital movements associated with lower revenue received in advance, lower receivables, payables (including refunds) 
and hedge settlements.  

Net capital expenditure of $1.6 billion was skewed to the first half and included investment in replacement fleet such as the final 
delivery payments for three 787-9 Dreamliners for Qantas International, customer experience initiatives including lounges, the A380 
reconfigurations and Wi-Fi installation on the Qantas Domestic fleet.  

Net financing cash inflows of $1,853 million included $2,155 million draw down of debt, offset by scheduled debt repayments of 
$625 million, dividends of $204 million and an off-market share buy-back totalling $443 million. Net proceeds from the fully underwritten 
placement totalled $1,342 million. 

At 30 June 2020, the Group’s unencumbered asset base had an approximate value of $2.5 billion30, including 46 per cent of the Group 
fleet31, land, spare engines and other assets.  

Qantas continues to retain significant flexibility in its financial position, funding strategies and fleet plan to ensure that it can respond 
to changes in market conditions and earnings scenarios. At 30 June 2020, the Group’s leverage metrics were within investment grade 
metrics Baa2, with Net Debt/EBITDA of 2.2 times. 

26.  Net on balance sheet debt includes interest-bearing liabilities and the fair value of hedges related to debt reduced by cash and cash equivalents. 
27.  Capitalised aircraft lease liabilities is a non-statutory measure. It is measured at fair value at the lease commencement date and remeasured over the lease term on a principal 
and interest basis. Residual value of capitalised aircraft lease liability denominated in foreign currency is translated at a long-term exchange rate. Where leased aircraft were 
classified as finance leases under the previous accounting standard (AASB 117), the capitalised amount and notional depreciation for ROIC is consistent with the recognised 
accounting values. 

28.  Net debt is a non-statutory measure. It includes on balance sheet debt and capitalised aircraft lease liabilities under the Group’s Financial Framework.  
29.  Management’s estimate based on Moody’s methodology. 
30.  Aircraft valuations based on the average of AVAC and AVITAS market values 30 June 2020. 
31.  Based on number of aircraft as at 30 June 2020. The Group’s fleet totalled 314 aircraft including Jetstar Asia (Singapore) owned fleet and excludes Jetstar Pacific (Vietnam) 

and Jetstar Japan. 

16 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Review of Operations continued 
For the year ended 30 June 2020 

FLEET  

The determination of the optimal fleet age for the Qantas Group balances a number of factors and varies by fleet type, including the 
availability of any new technology, the level of capacity growth required in the markets that it serves, the competitive landscape and 
whether the investment is earnings accretive. 

At all times, the Group retains significant flexibility to respond to changes in market conditions and the competitive landscape by 
deploying several strategies including fleet redeployment, refurbishment, renewal and retirement. 

In the first half of 2019/20, the Group took delivery of three additional 787-9 aircraft for Qantas International, taking that fleet to 11 
aircraft, and retired one 747-400, while five Q300s and one A320-200 were transferred from Jetstar to QantasLink. 

At 30 June 2020, the Qantas Group fleet32 totalled 314 aircraft.  

Fleet Summary (Number of aircraft) 

A380 
747-400/400ER 
A330-200/300 
737-800 
787-9 
717-200 
Q200/300/400 
F100 
A320-200 
Total Qantas (including QantasLink and Network Aviation) 
Q300 
A320/A321-200 
787-8 
Total Jetstar Group 
737-300/400F 
767-300F 
Total Freight 
Total Group 

June 

2020 

12 
4 
28 
75 
11 
20 
50 
17 
4 
221 
- 
76 
11 
87 
5 
1 
6 
314 

June 

2019 

12 
7 
28 
75 
8 
20 
45 
17 
2 
214 
5 
78 
11 
94 
5 
1 
6 
314 

Through the second half of 2019/20, the Group’s fleet strategy adjusted to the new demand environment post-COVID. The Group has 
accelerated the retirement of the 747-400s, with all having left the fleet by the end of July 2020. The A380 fleet has been put into long-
term storage for the foreseeable future. Jetstar Asia’s fleet will reduce from 18 to 13 with a mixture of lease returns and aircraft 
redeployment to Australia. Jetstar Group A320ceos continue to be transferred to QantasLink for redeployment into the growing 
resources sector market in Western Australia. 

SEGMENT PERFORMANCE 

Segment Performance Summary 

Qantas Domestic 
Qantas International 
Jetstar Group 
Qantas Loyalty 
Corporate 
Unallocated/Eliminations 
Underlying EBIT 
Net finance costs 
Underlying PBT 

June  
2020 

$M 

173 
56 
(26) 
341 
(134) 
(15) 
395 
(271) 
124 

June  
2019 
(restated) 

$M 

778 
323 
400 
376 
(171) 
(98) 
1,608 
(282) 
1,326 

Change 

Change 

$M 

(605) 
(267) 
(426) 
(35) 
37 
83 
(1,213) 
11 
(1,202) 

% 

(78) 
(83) 
(107) 
(9) 
22 
85 
(75) 
4 
(91) 

32.  Includes Qantas Airways, Jetstar Australia and New Zealand, Jetstar Asia (Singapore), Qantas Freight and Network Aviation, and excludes aircraft operated by Jetstar Japan 

and Jetstar Pacific (Vietnam). 

17 

 
 
 
 
 
 
 
 
 
 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Review of Operations continued 
For the year ended 30 June 2020 

QANTAS DOMESTIC 

Metrics 

ASKs 

Seat factor 

M 

% 

June 2020 

June 2019 

25,773 

75.9 

33,866 

77.8 

Change  

(23.9%) 

(1.9)pts 

Qantas Domestic remained profitable despite the impact of government-imposed travel restrictions, reporting an Underlying EBIT of 
$173 million, compared with $778 million in 2018/19.  

The near record performance in the first half more than offset the second half underlying loss. Excluding the impact of depreciation 
and amortisation the second half was profitable at an EBITDA level. As the travel restrictions took hold, Qantas Domestic experienced 
a sharp decline in demand, with the airline virtually grounded in the fourth quarter. Flying was reduced to the government-sponsored 
Minimum Viable Network to provide vital links to regional Australia and between capital cities. The high variable versus fixed cost 
mix meant that as the fourth quarter ticketed passenger revenue decreased by 97 per cent, net operating expenses were able to be 
reduced by 83 per cent. This variable cost base provides Qantas Domestic with the flexibility to respond to changing demand profiles 
while minimising cash costs as the recovery unfolds.  

To support the recovery of domestic travel, Qantas Domestic: 

–  Introduced a “Fly Well” program for the health and safety of our customers at each point of the journey 

–  Is adding capacity, routes and lounges as demand returns, including new regional routes to Ballina and Orange 

–  Is deploying further A320 capacity to Western Australia to support resources sector demand growth. 

QANTAS INTERNATIONAL 

Metrics 

ASKs 

Seat factor 

M 

% 

June 2020 

June 2019 

50,484 

84.1 

69,571 

86.0 

Change  

(27.4%) 

(1.9)pts 

Qantas International remained profitable, reporting an Underlying EBIT of $56 million for 2019/20 even as the international passenger 
operations moved into losses as a result of international border closures. The result was supported by a record performance from 
freight due to increased air freight demand while passenger aircraft bellyspace capacity remained constrained. 

The impact of the grounding of the passenger fleet in the fourth quarter resulted in a 100 per cent decrease in ticketed passenger 
revenue. Qantas International acted swiftly to mitigate the fall in revenue by reducing net operating expenses by 89 per cent. The 
Australian Government engaged the Group to conduct charter repatriation and rescue flights, and along with the Minimum Viable 
Network and International Freight Assistance Mechanism, this ensured that vital transport and freight links were maintained despite 
the grounding of the passenger fleet. 

The fleet plan for Qantas International has been realigned to the recovery profile: 

–  A321 freighter conversion is in progress, with first delivery expected in October 2020 to meet demand for increased dedicated 

freighter capacity 

–  Deferred delivery of three 787-9 Dreamliners in line with the Group’s requirements 

–  A380 fleet moved to long-term storage in July 2020 for the foreseeable future  

–  Retirement of the remaining 747-400ER fleet early, completed in July 2020. 

18 

 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Review of Operations continued 
For the year ended 30 June 2020 

JETSTAR GROUP 

Metrics 

ASKs 

Seat factor 

M 

% 

June 2020 

June 2019 

35,613 

84.3 

47,993 

86.1 

Change  

(25.8%) 

(1.8)pts 

The Jetstar Group reported a small loss of $26 million at an Underlying EBIT level including the combined losses from Jetstar’s 
International businesses. 

The Jetstar Australia and New Zealand business was profitable despite the profound impact of travel restrictions due to COVID-19 and 
the $33 million impact of industrial action. This was due to the large variable cost base of the Jetstar operations where net operating 
expenses were reduced by 95 per cent in the fourth quarter as Ticketed Passenger Revenue declined by 99 per cent.  

Jetstar’s Domestic business delivered an Underlying EBIT of $112 million, while the combined international business fell into losses of 
$138 million driven by international border closures across the Jetstar Group’s airlines in Australia, New Zealand and Asia.  

Jetstar’s airlines in Asia fell into losses as the impact of COVID-19 spread through South East Asia, Vietnam and Japan. The previously 
announced exit of Jetstar Pacific is well advanced, with commercial functions transitioned and rebranding to Pacific Airlines and 
reservation system cutover completed. Jetstar Asia’s fleet will be reduced from 18 to 13 with a mixture of lease returns and aircraft 
redeployment to Australia, resulting in redundancies of 25 per cent of staff. Jetstar Japan is implementing its own restructuring program 
and operated at approximately 75 per cent of its 2018/19 capacity during the August peak holiday period. 

The New Zealand domestic operation was returning to near full capacity by the end of August 2020 but remains flexible to evolving 
domestic travel restrictions in the country, providing confidence for Australian domestic leisure demand recovery when borders open. 

QANTAS LOYALTY 

Metrics 

QFF members 

June 2020 

June 2019 

M 

13.4 

12.9 

Change  

4.2% 

Qantas Loyalty reported an Underlying EBIT of $341 million, after reporting a record first half of 2019/20. It provided an important 
source of diversified earnings and positive cash flow as the Group’s airlines moved into hibernation. Second half revenue from points 
sales to external partners and other non-airline revenue was down 13 per cent. Points earned from flying on the Group’s airlines 
declined in the fourth quarter, reducing intercompany revenue, but had no impact on EBIT. 

Qantas Loyalty experienced a short-term decline in points earned through credit card spend and engagement in travel-related products, 
particularly in the fourth quarter. Meanwhile, the retail businesses such as Qantas Wine, Qantas Shopping and Qantas Store delivered 
growth, supporting earnings diversification. 

Despite the grounding of the airlines, the program maintained its relevance to both members and partners, achieving record customer 
satisfaction in the fourth quarter, demonstrating the success of the program enhancements including tier status extension and increased 
availability of Classic Reward seats to popular destinations, improving the redemption value proposition.  

Demand for Qantas Points remains strong with expanded opportunities to earn ‘on the ground’ including the launch of the Afterpay 
partnership and BP fuel partnership, with 500,000 members linking their accounts. Growth of new businesses and program launches 
continue to diversify member offerings with the Points Club and Qantas Insurance expanding into car insurance through the year, and 
the launch of home insurance expected in the next financial year. 

19 

 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Review of Operations continued 
For the year ended 30 June 2020 

RECONCILIATION OF UNDERLYING PBT TO STATUTORY PROFIT BEFORE TAX 

The Statutory Loss Before Tax of $2,708 million for 2019/20 compares to a Statutory Profit Before Tax of $1,192 million for 2018/19. 

Underlying PBT 

Underlying PBT is the primary reporting measure used by the Qantas Group’s Chief Operating Decision-Making bodies (CODM), being 
the Chief Executive Officer, Group Management Committee and the Board of Directors, for the purpose of assessing the performance 
of the Group. The objective of measuring and reporting Underlying PBT is to provide a meaningful and consistent representation of the 
underlying performance of each operating segment and the Qantas Group. The primary reporting measure of the Qantas Domestic, 
Qantas International, Jetstar Group and Qantas Loyalty operating segments is Underlying EBIT. The primary reporting measure of the 
Corporate segment is Underlying PBT as net finance costs are managed centrally.  

Underlying PBT includes the impact of COVID-19 on the operating performance of the Group. Group Revenue for 2019/20 as 
recognised within Underlying PBT is down $3.7 billion compared to 2018/19, which is consistent with the impact on Statutory Loss 
primarily due to the impact of COVID-19.  

Likewise, the impact of the decisive actions taken by the Group to mitigate the impact of COVID-19 including a reduction in flight capacity 
domestically and internationally (including a reduction in costs from fuel and variable cost reductions), workforce stand downs and 
operational cost-out measures have also been recognised in Underlying PBT. Government support to mitigate the impact of COVID-19 
from travel restrictions and border closures including the Australian Aviation Financial Relief Package, JobKeeper Payment, Minimum 
Viable Network flights and International Freight Assistance Mechanism payments, together with costs to operate or payments to 
employees are also recorded in Underlying PBT. 

Items which are identified by Management and reported to the CODM bodies as not representing the underlying performance of the 
business are not included in Underlying PBT. The determination of these items is made after consideration of their nature and materiality 
and is applied consistently from period to period. 

Items not included in Underlying PBT primarily result from revenues or expenses relating to business activities in other reporting 
periods, transformational/restructuring initiatives, transactions involving investments, impairments of assets and other transactions 
outside the ordinary course of business.  

The impact of COVID-19 and the Group’s Recovery Plan have resulted in items not included in Underlying PBT, including asset 
impairments (including the A380 fleet), Recovery Plan restructuring costs including redundancies and de-designated hedging due 
to significant decrease in flying activity. These are in addition to transformation costs directly incurred to enable the delivery of 
transformation benefits.   

Reconciliation of Underlying PBT to Statutory (Loss)/Profit Before Tax 
Underlying PBT 
Items not included in Underlying PBT 
–  Transformation costs and discretionary bonus for non-executive employees 
–  Recovery Plan restructuring costs 
–  Impairment/(reversal of impairment) of assets and related costs 
–  De-designation of fuel and foreign exchange hedges 
–  Net gain on disposal of assets 
–  Unrealised foreign exchange movements from the adoption of AASB 16 and the IFRIC Fair 

Value hedging agenda decision 

–  Other 
Total items not included in Underlying PBT 
Statutory (Loss)/Profit Before Income Tax Expense 

In the 2020 financial year, the items outside of Underlying PBT included: 

Items Outside of Underlying PBT 

Description 

2020 
$M 

124 

(191) 
(642) 
(1,428) 
(571) 
- 
- 

- 
(2,832) 
(2,708) 

2019 
(restated) 
$M 

1,326 

(254) 
- 
39 
- 
192 
(105) 

(6) 
(134) 
1,192 

Transformation costs and 
discretionary bonus for non-
executive employees 

$191 million including $161 million directly incurred to enable the delivery of transformation 
benefits and $30 million of discretionary bonus for non-executive employees announced in 
previous financial years.  

Recovery Plan restructuring costs  $642 million including people restructuring costs of $575 million and fleet restructuring costs of 
$67 million resulting from the announced post-COVID Recovery Plan. People restructuring costs 
primarily relate to the announced restructure, resulting in the reduction of around 6,000 roles. 

Impairment of assets and related 
costs 

Impairments of assets and related costs includes: 
–  $1,087 million impairment of the Group’s A380 fleet, including related spares, inventories 
and onerous contracts. With the impact of COVID-19 and the closure of international 
borders, the Group’s A380 fleet is expected to be grounded for the foreseeable future 

–  $341 million of other impairments of assets. 

De-designation of fuel and foreign 
exchange hedges 

$571 million of de-designated hedging resulting from significant decrease in flying activity in the 
last quarter of the 2019/20 financial year and into the 2020/21 financial year. 

Refer to Note 2(B) of the Financial Report for details of items not included in Underlying PBT. 

20 

 
 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Review of Operations continued 
For the year ended 30 June 2020 

MATERIAL BUSINESS RISKS 

The aviation industry is subject to numerous inherent foreseeable risks that can impact operations if left untreated. In rare circumstances 
‘black swan’ risk events can materialise, resulting in unexpected consequences such as those that the aviation industry is experiencing 
due to COVID-19. The COVID-19 pandemic has impacted Qantas’ operations significantly, including its strategic and financial objectives.  

Material business risks arising from COVID-19, notably liquidity risks, are being critically managed to ensure the ongoing sustainability 
of the Group. To minimise this consequence, Management has established a Three-Year Recovery Plan to rightsize and transform the 
Group in response to COVID-19 impacts to guide the Group’s recovery and return to growth. As the impact of COVID-19 evolves, the 
Group continues to plan for a wide range of scenarios and risks. 

Other inherent risks that can impact the Group’s operations include exposure to changes in economic conditions, changes in Government 
regulations, fuel and foreign exchange volatility and other exogenous events such as aviation incidents, natural disasters, or international 
conflicts. 

General economic conditions post-crisis: As air travel is closely linked with economic growth, the Qantas Group’s operating and 
financial performance is influenced by a variety of general economic and business conditions in Australia and overseas. A sustained 
decline in consumer and business demand as part of a broader deterioration of economic conditions is likely to have a material adverse 
effect on the financial condition and business of the Qantas Group. 

COVID-19 has created considerable uncertainty and volatility surrounding these macroeconomic factors, and any further deterioration 
may have a material adverse impact on the business, financial condition and prospects of the Qantas Group. 

Human resources and industrial action risk: The Qantas Group operates in a highly regulated employment market and a portion of 
the Qantas Group’s employees are represented by unions and are party to collective bargaining arrangements. Any significant 
enterprise bargaining dispute between the Qantas Group and its employees, including in relation to the Recovery Plan could lead 
employees to take industrial action, including work stoppages. This could disrupt the Qantas Group’s day-to-day operations as well as 
lead to reputational damage. 

The COVID-19 crisis has necessitated the standing down of a significant portion of employees. While the need to stand down 
employees will decrease over time, any significant successful legal challenge to the Qantas Group’s ability to stand down employees 
could likely have a material adverse effect on the Qantas Group’s financial performance and condition. 

The Qantas Group also has certain Key Management Personnel whose institutional knowledge, expertise, relationships and experience 
are considered important to the continued success of the business. The loss of key personnel could adversely impact the Qantas 
Group’s business and future performance. 

Further, given employee costs represent a significant component of the Qantas Group’s operating expenses, increases in labour costs 
(whether as a result of enterprise agreement negotiations, union action or otherwise) would likely have a material adverse effect on the 
Qantas Group’s financial performance and condition. 

Customer risk: The ongoing success of the Qantas Group depends to a large degree on customer satisfaction and loyalty, particularly 
in light of the significant competition for passengers that characterises the aviation industry. 

The significant financial and operational challenges posed by COVID-19, the impact of the pandemic on the travel industry and the 
response of the Qantas Group to these challenges could also impact customer satisfaction and loyalty. In particular, a diminution of 
customer satisfaction due to the cancellation and refund policies of the Qantas Group in the context of COVID-19 may impact the 
Qantas Group’s reputation and its ability to attract customers in the future. 

In addition, the Qantas Group is vulnerable to longer-term changes in consumer preferences in relation to its service offerings, the 
markets in which it operates, and consumer sentiment towards leisure travel. Any failure by the Qantas Group to predict or respond 
to such changes in a timely and cost-effective manner may adversely impact the Qantas Group’s future operating and financial 
performance. 

Competitive intensity: Ordinarily, the international and domestic aviation markets in which the Qantas Group operates are highly 
competitive, and growth in market capacity ahead of underlying demand impacts profitability on an industry-wide basis. Its competitors 
include many major foreign airlines (including government-owned or controlled airlines), some with more financial resources or lower 
cost structures than Qantas. This competition may increase with the expansion of existing airlines, the consolidation of existing airlines 
and/or the creation of alliances between airlines, or new airlines entering the market. 

Australia’s aviation policies favour the creation of a more competitive environment, including more liberal rights of entry into Australian 
domestic and international markets. These policies have attracted offshore competitors (predominantly state-sponsored airlines) to the 
Australian international aviation market, which has further increased competition for passengers on international routes. 

Additionally, the Qantas Group ordinarily faces high levels of price competition in the markets in which it operates, which places 
significant pressure on the Qantas Group to price match by offering heavily discounted fares. Aggressive pricing by competitors 
seeking to gain market share can materially adversely affect the Qantas Group’s revenues and yield performance. The financial impact 
of any discounting of fares as a result of competitive pressures is exacerbated by the high fixed costs and low profit margins that 
characterise the aviation industry. The combined effect of these factors may have a material adverse effect on the revenue and 
financial condition of the Qantas Group. 

21 

 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Review of Operations continued 
For the year ended 30 June 2020 

MATERIAL BUSINESS RISKS (CONTINUED) 

Reputational and brand risk: The Qantas brand carries significant commercial value and the continued success of the Qantas Group 
relies on the maintenance of a positive reputation and brand recognition among customers, suppliers, strategic partners and governments. 
Any negative publicity (for example, due to a safety incident, labour dispute, regulatory investigation or public customer complaint) may 
damage Qantas’ reputation and have a negative impact on its business operations and financial performance. 
Fuel and foreign exchange volatility: The Qantas Group is subject to fuel and foreign exchange risks. These risks are an inherent 
part of the operations of an airline. The continued focus on forecasting and the operational agility of our aviation operations are supporting 
the Group to manage the residual uncertainty. Accordingly, the size of the Group’s fuel and foreign exchange risk will vary in line with 
operational changes. The Qantas Group manages fuel and foreign exchange risks through a comprehensive hedging program. Qantas 
will continue to hedge its fuel and foreign exchange risk in line with this program. In early April, the Qantas Group closed out its over-
hedged position through to September 2020, which significantly lowered the exposure to further hedging losses in the short-term. The 
Qantas Group has some fuel hedging arrangements beyond September 2020 in the form of outright options with a base layer of collars. 
The collars remain subject to market price movements. There are no margin call obligations on the Qantas Group’s hedging position.  

Cyber security and data governance: The global cyber and privacy landscape is constantly evolving and at the same time, data 
governance has become an important function for many organisations including the Qantas Group. Qantas remains focused on embedding 
cyber security, privacy and data governance into business processes, taking a security and privacy by design approach and creating a 
cybersafe and privacy orientated culture that builds on an established safety culture. The Group is also enhancing its Data Governance 
Framework to ensure ethical and commercial data risks are managed in addition to data protection and privacy. Qantas has a defined 
Risk and Control Framework, aligned with industry standards, which is designed to protect the confidentiality, integrity, availability and 
privacy of data and to maintain compliance with regulatory requirements. The Qantas Group's cyber security and data privacy-related 
controls operate to reduce the likelihood and severity of cyber security and data privacy related incidents and related impacts. The 
Group’s cyber and data privacy risks are continuously monitored by the Group Cyber and Privacy Committee and are subject to 
independent assurance including for material third-party suppliers.  

Key business partners and alliances: The Qantas Group has relationships with a number of key business partners. In order to continue 
to maximise mutual benefit from both a financial and customer proposition perspective, governance structures are in place to track and 
report performance against common strategic objectives. The Qantas Group continues to proactively build relationships with existing 
and new industry partners through ongoing dialogue with relevant authorities and stakeholder groups. 

Risk of increase in airport services-related costs or change in availability of airport facilities: The Qantas Group is exposed to 
the risk of increases in airport services-related costs (including air traffic control, airport, transit, take-off and landing fees and security 
charges). The availability and cost of airport facilities are fundamental to the ability of the Qantas Group to operate. 

These costs represent a significant portion of the Qantas Group’s operating costs and have a financial impact on its operations. Most 
Australian airports are privately owned and owners have flexibility to increase charges to airlines. There can be no assurance that 
major airport operators will not continue to increase their fees or that the Qantas Group will not incur new costs in Australia or elsewhere 
(for example, additional fees assessed against environmental criteria such as emissions levels or noise pollution). Further, it is likely 
that security and health measures around the world will continue to be increased in response to the COVID-19 experience and the 
perceived threat of terrorism, which may lead to increases in airport clearance and security charges. To the extent that the Qantas 
Group is unable to pass on any fee increases to its customers, these developments could have a material adverse effect on the Qantas 
Group’s operational results and financial position. 

In addition, health concerns during the COVID-19 crisis and in the period following it are likely to impact the availability of airport slots 
and facilities in ways that are difficult to predict. This, too, could have a material adverse effect on the Qantas Group’s operations and 
Recovery Plan. 
Climate change: The Qantas Group is subject to short-term and long-term climate-related physical and transition risks. These risks are 
an inherent part of the operations of an airline and are managed by undertaking scenario analysis, strengthening governance, technology, 
operational and market-based controls, including proactive consideration of how changing factors (including global climate policies) 
impact the proximity of climate-related risks. The Qantas Group has also set ambitious but achievable targets to reduce our emissions 
by capping emissions at 2020 levels and achieving net-zero emissions by 2050, while also investing in the development of sustainable 
aviation fuels. The Qantas Group is responding to increased demand for transparency on identification and management of climate-
related risks by aligning our corporate disclosures with the Taskforce on Climate-Related Financial Disclosures (TCFD), including 
further developing and disclosing findings from the scenario analysis first undertaken during the year ending 30 June 2020. These 
disclosures are available at https://www.qantas.com/au/en/qantas-group/acting-responsibly/our-planet.html. 

An overview of the Group Risk Management Framework is contained in the Qantas Group Business Practices Document available at 
www.qantas.com.au. 

22 

Q A N T A S   A N N U A L   R E P O R T   2 0 2 0    

Corporate Governance Statement  
For the year ended 30 June 2020 

OVERVIEW 
Corporate governance is core to ensuring the creation, protection 
and enhancement of shareholder value. The Board maintains, 
and requires that Qantas Management (Management) maintains, 
the highest level of ethics at all times. 

THE BOARD IS STRUCTURED TO ADD VALUE 
The Qantas Board currently has 10 Directors. Nine Directors are 
Independent Non-Executive Directors elected by shareholders. 
The Qantas CEO, who is an Executive Director, is not regarded 
as independent.  

The Board comprises a majority of Independent Non-Executive 
Directors who, together with the Executive Director, have an 
appropriate balance of skills, knowledge, experience, independence 
and diversity to enable the Board as a collective to effectively 
discharge its responsibilities.  

The Board has endorsed the ASX Corporate Governance 
Principles and Recommendations (ASX Principles) 3rd Edition 
throughout 2019/20, and at the date of this Statement has 
considered, and in essence adopted, the 4th Edition ASX 
Principles. 

Accordingly, Qantas Airways Limited (Qantas) has disclosed its 
2020 Corporate Governance Statement in the Corporate 
Governance section on the Qantas website. As required, Qantas 
has also lodged its Corporate Governance Statement with the 
ASX. 

Following is a summary of the key aspects of the Corporate 
Governance Statement.  

THE BOARD LAYS SOLID FOUNDATIONS FOR 
MANAGEMENT AND OVERSIGHT 
The Board has adopted a formal Charter, which is available in 
the Corporate Governance section on the Qantas website.  

The Board is responsible for setting and reviewing the strategic 
direction of Qantas and monitoring the implementation of that 
strategy by Management. 

The CEO is responsible for the day-to-day management of 
the Qantas Group with all powers, discretions and delegations 
authorised, from time to time, by the Board.  

The Company Secretary is accountable directly to the Board, 
through the Chairman, on all matters to do with the proper 
functioning of the Board. 

Details of the current Directors, their qualifications, skills, 
experience and tenure are set out on pages 8 to 11 of the Qantas 
Annual Report 2020. 

The Board has four committees: 

–  Audit Committee 

–  Nominations Committee 

–  Remuneration Committee 

–  Safety, Health, Environment and Security Committee. 

Each of these committees assists the Board with specified 
responsibilities that are set out in the Committee Charters, 
as delegated and approved by the Board.  

Membership of and attendance at 2019/20 Board and Committee 
meetings is detailed on page 26 of the Qantas Annual Report 2020. 

THE BOARD PROMOTES ETHICAL AND RESPONSIBLE 
DECISION-MAKING 
The Board has established a corporate governance framework, 
comprising Non-Negotiable Business Principles (Principles) and 
Group Policies, which forms the foundation for the way in which 
Qantas and its controlled entities (Qantas Group or Group) 
undertakes business. The Principles and Group Policies, 
including the Qantas Group Code of Conduct and Ethics, are 
detailed in the Qantas Group Business Practices document. This 
framework is supported by a rigorous Whistleblower Program, which 
provides a protected disclosure process for all Disclosing 
Persons. 

The Qantas Group Employee Share Trading Policy sets out 
guidelines designed to protect the Qantas Group Directors and 
its employees from intentionally or unintentionally breaching the 
law. The Qantas Group Employee Share Trading Policy prohibits 
employees from dealing in the securities of any Qantas Group 
listed or unlisted entity while in possession of material non-public 
information. 

In addition, certain nominated Qantas Group employees are also 
prohibited from entering into any hedging or margin lending 
arrangement or otherwise granting a charge over the securities 
of any Qantas Group listed or unlisted entity, where control of 
any sale process relating to those securities may be lost. 

23 

 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0    

Corporate Governance Statement continued 
For the year ended 30 June 2020 

THE BOARD SAFEGUARDS THE INTEGRITY OF 
CORPORATE FINANCIAL REPORTING 
The Board and the Audit Committee closely monitor the 
independence of the external auditor. Regular reviews occur 
of the independence safeguards put in place by the external 
auditor. Qantas rotates the lead external audit partner every five 
years and imposes restrictions on the employment of personnel 
previously employed by the external auditor. Qantas last rotated 
its lead external audit partner during the 2016/17 year. 

Policies are in place to restrict the type of non-audit services 
which can be provided by the external auditor and a detailed 
review of non-audit fees paid to the external auditor is undertaken 
on a half-yearly basis. 

At each meeting, the Audit Committee meets privately with 
Executive Management without the external auditor, and with the 
internal and external auditors without Executive Management. 

THE BOARD MAKES TIMELY AND BALANCED DISCLOSURE 
Qantas is committed to ensuring that trading in its shares takes 
place in an orderly and informed market, by having transparent 
and consistent communication with all shareholders. Qantas 
has an established process to ensure that it complies with its 
continuous disclosure obligations at all times, including a bi-
annual confirmation by all Executive Management that the 
areas for which they are responsible have complied with the 
Group’s Continuous Disclosure Policy. 

Qantas proactively communicates with its shareholders via the 
ASX and its web-based Newsroom, with all materials released by 
the Group being made available to all shareholders at the same 
time. Additionally, Qantas actively conveys its publicly-disclosed 
information and seeks the views of its shareholders, large and 
small, in a number of forums, including at the Annual General 
Meeting (AGM), the Qantas Investor Day and, as is common 
practice among its major listed peers, through periodic meetings 
with current and potential institutional shareholders. 

THE BOARD RESPECTS THE RIGHTS OF SHAREHOLDERS 
Qantas has a Shareholder Communications Policy which 
promotes effective two-way communication with shareholders and 
the wider investment community, and encourages participation at 
general meetings.  

Shareholders also have the option to receive communications 
from, and send communications to, Qantas and its Share Registry 
electronically, including email notifications of significant market 
announcements. 

The external auditor attends the AGM and is available to answer 
shareholder questions that are relevant to the audit. 

THE BOARD RECOGNISES AND MANAGES RISK 
Qantas is committed to embedding risk management practices 
to support the achievement of business objectives and fulfil 
corporate governance obligations. The Board is responsible for 
reviewing and overseeing the risk management strategy for 
the Qantas Group and for ensuring the Qantas Group has an 
appropriate corporate governance structure. Within that overall 
strategy, Management has designed and implemented a risk 
management and internal control system to manage Qantas’ 
material business risks. 

During 2019/20, the two Board committees responsible for 
oversight of risk-related matters, the Audit Committee and the 
Safety, Health, Environment and Security Committee, undertook 
their annual review of the effectiveness of Qantas’ implementation 
of its risk management system and internal control framework. 

The internal audit function is carried out by Group Audit and Risk 
and is independent of the external auditor. Group Audit and Risk 
provides independent, objective assurance and consulting 
services on Qantas’ system of risk management, internal control 
and governance. 

The Audit Committee approves the Group Audit and Risk Internal 
Audit Charter, which provides Group Audit and Risk with full 
access to Qantas Group functions, records, property and 
personnel, and establishes independence requirements. The 
Audit Committee also approves the appointment, replacement 
and remuneration of the internal auditor. The internal auditor has 
a direct reporting line to the Audit Committee and also provides 
reporting to the Safety, Health, Environment and Security 
Committee. 

THE BOARD REMUNERATES FAIRLY AND RESPONSIBLY 
The Qantas Executive remuneration objectives and approach are 
set out below. 

Information about remuneration of Executive Management is 
disclosed to the extent required, together with the process for 
evaluating performance, in the Remuneration Report from page 
30 to 54 of the Qantas Annual Report 2020. 

Qantas Non-Executive Directors are entitled to statutory 
superannuation and certain travel entitlements (accrued during 
service) that are reasonable and standard practice in the aviation 
industry. Non-Executive Directors do not receive any 
performance-based remuneration (see pages 52 to 53 of the 
Qantas Annual Report 2020). 

24 

 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0    

Directors’ Report  
For the year ended 30 June 2020  

The Directors of Qantas Airways Limited (Qantas) present 
their Report, together with the Financial Statements of the 
consolidated entity comprising Qantas and its controlled entities 
(Qantas Group) and the Independent Audit Report, for the year 
ended 30 June 2020. In compliance with the provisions of the 
Corporations Act 2001, the Directors’ Report is set out below. 

SIGNIFICANT CHANGES IN STATE OF AFFAIRS 
In the opinion of the Directors, there were no other significant 
changes in the state of affairs of the Qantas Group that occurred 
during the financial year under review that are not otherwise 
disclosed in this report.  

REVIEW OF OPERATIONS  
A review of, and information about, the Qantas Group’s operations, 
including the results of those operations during the year, together 
with information about the Qantas Group’s financial position, 
appear on pages 12 to 22. 

Details of the Qantas Group’s strategies, prospects for future 
financial years and material business risks have been included in 
the Review of Operations to the extent that their inclusion is not 
likely to result in unreasonable prejudice to the Qantas Group. In 
the opinion of the Directors, detail that could be unreasonably 
prejudicial to the interests of the Qantas Group, for example, 
information that is commercially sensitive, confidential or could give 
a third party a commercial advantage, has not been included. 

EVENTS SUBSEQUENT TO BALANCE DATE 
Refer to page 104 for events which occurred subsequent to 
balance date. Other than the matters disclosed on page 104, 
since the end of the year and to the date of this Report no other 
matter or circumstance has arisen that has significantly affected 
or may significantly affect the Qantas Group’s operations, results 
of those operations or state of affairs in future years. 

DIRECTORS 
The Directors of Qantas during the year were: 

Richard Goyder AO  

Alan Joyce AC 

Maxine Brenner 

Jacqueline Hey 

Belinda Hutchinson AC  

Michael L’Estrange AO  

Paul Rayner 

Todd Sampson  

Antony Tyler  

Barbara Ward AM 

Richard Goodmanson (retired 25 October 2019) 

Details of the Directors’ qualifications, experience and any special 
responsibilities, including Qantas committee memberships, are 
set out on pages 8 to 11. 

PRINCIPAL ACTIVITIES 
The principal activities of the Qantas Group during the year were 
the operation of international and domestic air transportation 
services, the provision of freight services and the operation of 
a frequent flyer loyalty program.  

DIVIDENDS AND OTHER SHAREHOLDER DISTRIBUTIONS 
During the year, the Directors paid a fully franked final dividend of 
$204 million (13 cents per ordinary share) in relation to the year 
ended 30 June 2019.  

In addition, during the year ended 30 June 2020, the Group 
completed an off-market share buy-back of 79.7 million shares 
at a buy-back price of $5.56 per ordinary share. Of the amount 
paid, $1.19 was paid as a return of capital and $4.37 was paid as 
a fully franked dividend. 

25 

Q A N T A S   A N N U A L   R E P O R T   2 0 2 0    

Directors’ Report continued 

For the year ended 30 June 2020  

DIRECTORS’ MEETINGS  
The number of Directors’ meetings held (including meetings of Committees of Directors) and attendance of Directors during 2019/20 is 
as follows: 

Qantas Board 

Scheduled  
Meetings 

Un-Scheduled  
Meetings 

Sub-Committee 
Meetings1 

Audit 
Committee2 

Safety, Health, 
Environment  
and Security 
Committee2 

Remuneration 
Committee2 

Nominations 
Committee2 

Directors 

Attended  Held3  Attended  Held3  Attended  Held3  Attended  Held3  Attended  Held3  Attended  Held3  Attended  Held3 

Richard Goyder4 

Alan Joyce 

Maxine Brenner 

Richard 
Goodmanson6 

Jacqueline Hey 

Belinda 
Hutchinson 

Michael 
L’Estrange 

Paul Rayner 

Todd Sampson 

Antony Tyler7 

Barbara Ward 

7 

7 

7 

3 

7 

7 

7 

7 

7 

7 

7 

7 

7 

7 

35 

7 

7 

7 

7 

7 

7 

7 

13 

13 

13 

1 

12 

13 

13 

13 

13 

15 

13 

13 

13 

13 

13 

13 

13 

13 

13 

13 

13 

13 

3 

3 

- 

- 

- 

- 

- 

- 

- 

- 

3 

3 

- 

- 

- 

- 

- 

- 

- 

- 

3 

3 

- 

- 

4 

- 

4 

4 

- 

- 

- 

- 

4 

- 

- 

4 

- 

4 

4 

- 

- 

- 

- 

4 

- 

3 

- 

1 

- 

3 

3 

- 

- 

3 

3 

- 

3 

- 

15 

- 

3 

3 

- 

- 

3 

3 

- 

- 

4 

- 

- 

4 

4 

4 

- 

- 

- 

- 

4 

- 

- 

4 

4 

4 

- 

- 

2 

- 

- 

1 

- 

- 

- 

2 

- 

1 

2 

2 

- 

- 

15 

- 

- 

- 

2 

- 

15 

2 

1.  Sub-Committee meetings convened for specific Board-related business. 
2.  All Directors are invited to, and regularly attend, committee meetings in an ex officio capacity. The above table reflects the attendance of a Director only where he or she is a 

member of the relevant committee. 

3.  Number of meetings held and requiring attendance.  
4.  The Chairman attends all committee meetings. 
5.  Number of meetings held during the period that the Director held office. 
6.  Mr Goodmanson retired as a Non-Executive Director on 25 October 2019. 
7.  Mr Tyler was appointed Chair of the Safety, Health, Environment & Security Committee on 25 October 2019 and a Member of the Nominations Committee on 18 February 2020. 

DIRECTORSHIPS OF LISTED COMPANIES HELD BY MEMBERS OF THE BOARD AS AT 30 JUNE 2020  
– FOR THE PERIOD 1 JULY 2017 TO 30 JUNE 2020 

Richard Goyder 

Qantas Airways Limited 
Woodside Petroleum Ltd 

Current, appointed 17 November 2017 
Current, appointed 1 August 2017 

Alan Joyce 

Qantas Airways Limited 

Current, appointed 28 July 2008 

Maxine Brenner 

Jacqueline Hey 

Qantas Airways Limited 
Origin Energy Limited 
Orica Limited 
Growthpoint Properties Australia Limited 

Current, appointed 29 August 2013 
Current, appointed 15 November 2013 
Current, appointed 8 April 2013 
Current, appointed 19 March 2012 

Qantas Airways Limited 
AGL Energy Limited 
Bendigo and Adelaide Bank Limited 
Australian Foundation Investment Company 

Current, appointed 29 August 2013 
Current, appointed 21 March 2016 
Current, appointed 5 July 2011 
Ceased, appointed 31 July 2013 and ceased 18 January 2019 

Belinda Hutchinson  Qantas Airways Limited 

AGL Energy Limited 

Current, appointed 12 April 2018 
Ceased, appointed 22 December 2010 and ceased 
12 December 2018 

Michael L’Estrange  Qantas Airways Limited 

Rio Tinto Limited 
Rio Tinto plc 

Paul Rayner 

Qantas Airways Limited 
Treasury Wine Estates Limited 
Boral Limited 

Current, appointed 7 April 2016 
Current, appointed 1 September 2014 
Current, appointed 1 September 2014 

Current, appointed 16 July 2008 
Current, appointed 9 May 2011 
Current, appointed 5 September 2008 

Todd Sampson 

Qantas Airways Limited 
Fairfax Media Limited 

Current, appointed 25 February 2015 
Ceased, appointed 29 May 2014 and ceased 7 December 2018 

26 

 
 
 
 
 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0    

Directors’ Report continued 

For the year ended 30 June 2020  

DIRECTORSHIPS OF LISTED COMPANIES HELD BY MEMBERS OF THE BOARD AS AT 30 JUNE 2020  
– FOR THE PERIOD 1 JULY 2017 TO 30 JUNE 2020 (CONTINUED) 

Antony Tyler 

Qantas Airways Limited 

Current, appointed 26 October 2018 

Barbara Ward 

Qantas Airways Limited 
Ampol Limited (formerly Caltex Australia Limited) 
Brookfield Capital Management Limited1 

Current, appointed 19 June 2008 
Current, appointed 1 April 2015 
Current, appointed 1 January 2010 

1.  Responsible entity for the Brookfield Prime Property Fund and the Multiplex European Property Fund, both of which were listed Australian registered managed investment 

schemes until they delisted on 3 July 2017 and 17 September 2015 respectively. 

QUALIFICATIONS AND EXPERIENCE OF EACH PERSON WHO IS A COMPANY SECRETARY OF QANTAS AS AT 30 JUNE 2020 

Andrew Finch –  
Company Secretary 

–  BCom, LLB (UNSW), LLM (Hons I) (USyd), MBA (Exec) (AGSM) 
–  Appointed as Company Secretary on 31 March 2014 
–  Joined Qantas on 1 November 2012 
–  2002 to 2012 – Mergers and Acquisitions Partner at Allens, Sydney (previously Allens Arthur 

Robinson and Allen & Hemsley) 

–  1999 to 2001 – Managing Associate at Linklaters, London 
–  1993 to 1999 – Various roles at Allens, Sydney including Senior Associate (1997 to 1999) and 

Solicitor (1993 to 1997) 

–  Admitted as a solicitor of the Supreme Court of NSW in 1993 

Nicole Malone –  
Company Secretary 

–  BEc/LLB (Hons I) (UAdel), BCL (Oxon) 
–  Appointed as a Company Secretary on 18 February 2020 
–  Joined Qantas on 6 December 2010 
–  Admitted as a solicitor of the High Court of Australia and the Supreme Court of Victoria in 2006 and 

Benjamin Elliott – 
Company Secretary 

the Supreme Court of NSW in 2011 

–  2007 to 2010 – Solicitor at Baker & McKenzie 

–  BBC, GIA (Affiliate) 
–  Appointed as a Company Secretary on 18 February 2020 
–  Joined Qantas on 14 August 2013 
–  2018 to 2020 – Manager, Group Secretariat 
–  2014 to 2018 – Manager, Corporate Governance 
–  2013 to 2014 – Manager, Public Company 

27 

 
 
 
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Directors’ Report continued 

For the year ended 30 June 2020  

DIRECTORS’ INTERESTS AND BENEFITS 
Particulars of Directors’ interests in the issued capital of Qantas at the date of this Report are as follows: 

Directors 

Richard Goyder 

Alan Joyce 

Maxine Brenner 

Jacqueline Hey 

Belinda Hutchinson  

Michael L’Estrange 

Paul Rayner 

Todd Sampson 

Antony Tyler 

Barbara Ward 

1.  As at 30 August 2019. 

Rights held in trust under the Non-Executive Director Fee Sacrifice Share Acquisition Plan1: 

Directors 

Belinda Hutchinson 

Paul Rayner 

Todd Sampson 

Number of Shares 

2020 

20191 

139,433 

130,000 

2,892,475 

2,728,924 

39,498 

47,603 

25,633 

24,445 

30,065 

38,170 

16,200 

15,012 

297,342 

287,909 

23,528 

52,000 

54,127 

7,095 

- 

44,694 

Number of Rights 

2020 

8,432 

8,020 

4,010 

20192 

- 

- 

- 

1.  Refer to page 52 for information regarding the operation of the Non-Executive Director Fee Sacrifice Share Acquisition Plan. 
2.  The Non-Executive Director Fee Sacrifice Share Acquisition Plan was introduced in December 2019. 

In addition to the direct interests shown, indirect interests in Qantas shares held in trust on behalf of Mr Joyce are as follows: 

Deferred shares held in trust under: 

2017/18 Short Term Incentive Plan 

2018/19 Short Term Incentive Plan 

Rights granted under: 

2018-2020 Long Term Incentive Plan 

2019-2021 Long Term Incentive Plan 

2020-2022 Long Term Incentive Plan 

Total Rights 

Number of Shares 

2020 

2019 

- 

154,118 

97,768 

97,768 

Number of Rights 

2020 

2019 

687,0001 

651,0002 

743,0003 

687,000 

651,000 

- 

2,081,000 

1,338,000 

1.   Mr Joyce offered and the Board agreed to defer the decision of whether his Rights will be forfeited or allowed to convert to shares until at least August 2021. 
2.  Shareholders approved the award of these Rights on 26 October 2018. Performance hurdles will be tested as at 30 June 2021 to determine whether any Rights vest to 

Mr Joyce.  

3.  Shareholders approved the award of these Rights on 25 October 2019. Performance hurdles will be tested as at 30 June 2022 to determine whether any Rights vest to 

Mr Joyce. 

28 

 
 
 
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Directors’ Report continued 

For the year ended 30 June 2020  

PERFORMANCE RIGHTS 
Performance Rights are awarded to select Qantas Group Executives under the Qantas Long Term Incentive Plan (LTIP). Refer to 
pages 44 to 45 for further details. 

The following table outlines the movements in Rights during the year: 

Performance Rights Reconciliation 

Rights outstanding as at 1 July 

Rights granted 

Rights forfeited 

Rights exercised 

Rights outstanding as at 30 June 

Number of Rights 

2020 

2019 

12,699,500 

15,121,500 

4,086,000 

3,602,500 

(1,175,189) 

(1,278,263) 

(6,003,175) 

(4,746,237) 

9,607,1361 

12,699,5001 

1.  The movement of Rights outstanding as at 30 June 2020 to the date of this Report is explained in the footnotes below. 

Rights will be converted to Qantas shares to the extent performance hurdles have been achieved. The Rights do not allow the holder to 
participate in any share issue of Qantas. No dividends are payable on Rights. The fair value of Rights granted is calculated at the date 
of grant using a Monte Carlo model and/or Black-Scholes model. 

The following Rights were outstanding at 30 June 2020: 

Number of Rights 

Testing 
Period 

Grant Date 

Value at 
Grant Date 

2020 
Net Vested 

2020 
Unvested 

2020 
Total 

2019 
Net Vested 

2019 
Unvested 

2019 
Total 

30 Jun 191  5 Sep 16 

$1.96 

30 Jun 191  21 Oct 16 

$1.95 

- 

- 

- 

- 

- 

- 

- 

4,858,000 

4,858,000 

- 

1,172,000 

1,172,000 

30 Jun 202  5 Sep 17 

$2.98 

- 

2,241,000 

2,241,000 

- 

2,569,500 

2,569,500 

30 Jun 202  27 Oct 17 

$3.30 

- 

728,500 

728,500 

- 

728,500 

728,500 

30 Jun 21 

5 Sept 18 

$3.35 

- 

2,274,000 

2,274,000 

- 

2,678,500 

2,678,500 

30 Jun 21 

26 Oct 18 

$2.33 

- 

693,000 

693,000 

30 Jun 22 

4 Oct 19 

$4.06 

- 

2,927,636 

2,927,636 

30 Jun 22 

26 Oct 19 

$3.59 

- 

743,000 

743,000 

- 

- 

- 

693,000 

693,000 

- 

- 

- 

- 

- 

9,607,136 

9,607,136 

-  12,699,500  12,699,500 

Name 

2017–2019 
Long Term 
Incentive Plan 

2017–2019 
Long Term 
Incentive Plan 

2018–2020 
Long Term 
Incentive Plan 

2018–2020 
Long Term 
Incentive Plan 

2019–2021 
Long Term 
Incentive Plan 

2019–2021 
Long Term 
Incentive Plan 

2020–2022 
Long Term 
Incentive Plan 

2020–2022 
Long Term 
Incentive Plan 

Total 

1.  Following the testing of performance hurdles as at 30 June 2019 and the Board’s approval of the 2017-2019 vesting outcome on 21 August 2019, 100 per cent of Rights vested 

and converted to shares after the release of the 2018/19 full-year financial results.  

2.  Following the testing of performance hurdles as at 30 June 2020 and the Board’s approval of the 2018-2020 vesting outcome on 19 August 2020, 50 per cent of Rights vested 
and converted to shares after the release of the 2019/20 full-year financial results for Executives other than the CEO. For the CEO, the CEO offered, and the Board agreed, to 
defer the decision until at least August 2021 as to whether his Rights will be forfeited or allowed to convert to shares.  

29 

 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0    

Directors’ Report continued  
For the year ended 30 June 2020  

REMUNERATION REPORT (AUDITED)  

REMUNERATION REPORT  

Statutory Remuneration Disclosures for 2019/20 

Remuneration Outcomes for 2019/20 

Remuneration Governance 

Remuneration Report Summary 

Executive Remuneration Structure 

Cover Letter to the Remuneration Report 
1 
2 
3 
4 
5 
6 
7 
8 
9 
10  Equity Instruments 
11  Non-Executive Director Fees 

Qantas Financial Performance History 

Annual Incentive Outcome 2019/20 STIP 

Long Term Incentive Outcome 2018-2020 

Summary of Key Contract Terms as at 30 June 2020 

31 
32 
37 
39 
40 
41 
47 
49 
49 
50 
50 
52 

30 

 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0    

Directors’ Report continued  
For the year ended 30 June 2020  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

COVER LETTER TO THE REMUNERATION REPORT 

Dear Shareholder, 

The Remuneration Report sets out remuneration information for the Chief Executive Officer (CEO), direct reports to the 
CEO (Executive Management) and Non-Executive Directors. It describes the Qantas Executive Remuneration Framework 
(Remuneration Framework) and pay outcomes for 2019/20, and the intended Remuneration Framework in 2020/21, in a simple and 
transparent way. 

The impact of COVID-19 on our industry has been extraordinary. Our recovery, and the recovery of the aviation industry, is expected 
to be long and challenging. Qantas is well placed to respond to these challenges, and we have begun implementing our Three-Year 
Recovery Plan. The plan creates the platform for our future profitability, long-term shareholder value and preservation of as many jobs 
as possible.  

Remuneration Outcomes in 2019/20 

During March 2020, Qantas updated the ASX and the media on the impact of COVID-19 on our business and our people. This 
included announcing that: 

–  The CEO and Executive Management would take no Base Pay for the remainder of 2019/20; 

–  Non-Executive Directors would take no fees for the remainder of 2019/20; and 

–  Annual incentives would not be paid for 2019/20. 

In relation to the 2018-2020 Long Term Incentive Plan (LTIP), the performance condition against the ASX100 peer group was not 
achieved. However, Qantas’ three-year relative Total Shareholder Return (TSR) performance against the airline peer group was 
ranked 1st of the 18 airlines, resulting in partial vesting. 

Consequently, for Executive Management, 50 per cent of Rights vested and converted to shares, with the remaining Rights lapsing. I 
would note, however, that the sum total of forgone Base Pay for Executive Management (excluding the CEO) to 30 June 
2020, was greater than the sum total of the value of the 2018-2020 LTIP vested outcome for Executive Management. 

In relation to the 2018-2020 LTIP for the CEO, the CEO offered and the Board agreed to defer the decision until at least August 2021 
as to whether his Rights will be forfeited or allowed to convert to shares.  

As a result of these decisions, the CEO’s total pay outcome for 2019/20 is 83 per cent lower than in 2018/19. A detailed explanation 
of the CEO’s pay for 2019/20 is provided in the Remuneration Report.  

These decisions are reflected in this year’s Remuneration Report. 

Remuneration Framework Review – 2020/21 

The Board has structured the Remuneration Framework for 2020/21 to appropriately support the longer-term nature of the Recovery 
Plan. In doing so, the Board has made the following two changes to the Remuneration Framework for the 2020/21 year only: 

–  Changing the relative weighting of incentive plan opportunities for Executives, with a decrease in the weighting towards annual 

incentives and an increase in the weighting towards long-term incentives. This is a pay mix change only and there is no increase in 
the “at target” pay for Executives; and 

–  Aligning STIP Scorecard performance measures for 2020/21 with the Qantas Group strategic priorities in rebuilding the business. 

At the request of the Board, the CEO has agreed to stay for the next three years as the Recovery Plan is implemented. This further 
aligns with the changes to the weighting from short term towards long-term incentives for 2020/21. 

In addition, the Board has approved that effective 1 July 2020:  

–  The CEO will continue to take no Base Pay in July and will forgo 35 per cent of Base Pay from 1 August 2020 until 31 October 

2020;  

–  The Chairman will continue to take no fees in July and will forgo 35 per cent of fees from 1 August 2020 until 31 October 2020;  

–  Executive Management will take a 15 per cent reduction in Base Pay until 31 October 2020; and 

–  Non-Executive Directors will take a 15 per cent reduction in fees until 31 October 2020.  

The CEO, Executive Management and Non-Executive Directors will return to full pay from 1 November 2020. 

Furthermore, Ms Hudson commenced in her Key Management Personnel (KMP) role, as Chief Financial Officer, on 1 October 2019 
and her Base Pay was set at a level below her predecessor as she was new to the role. Consistent with the approach taken with 
members of Executive Management to date, and following a very strong performance by Ms Hudson in her role, her Base Pay was 
realigned and increased to $1,020,000 with effect from 1 July 2020.  

The Qantas Board remains committed to a Remuneration Framework that supports business objectives, operates sustainably and is 
market competitive. I invite you to review the 2020 Remuneration Report. 

Paul Rayner 
Chairman, Remuneration Committee 

31 

 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Directors’ Report continued  
For the year ended 30 June 2020  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

1  REMUNERATION REPORT SUMMARY  
The objectives of, and approach to, Qantas’ Executive Remuneration Framework are summarised as follows: 

Remuneration Objectives 

Remuneration Effectiveness 

– Supports Business Objectives: Encourages the pursuit of
growth and the success of Qantas. Aligned with Qantas’
purpose, values, strategy and risk appetite. Aligned with
shareholder requirements.

– Operates Sustainably: Encourages sound management of
financial and non-financial risks. Encourages good conduct
and discourages misconduct. Considers cost and
reputational factors and complies with relevant laws and
regulations.

– Market Competitive: Attracts, motivates and appropriately

rewards a capable management team.

– Oversight: Remuneration governance roles clearly defined
for the Board; Remuneration Committee; Safety, Health,
Environment and Security Committee; Audit Committee; and
the Board’s independent remuneration consultant (EY).

– Structure: Design elements that reward for performance, but
also protect against unintended or unjustified pay outcomes.

– Operation: Demonstrated history of aligning remuneration

outcomes with performance, appropriate application of Board
discretion and adjusting remuneration outcomes based on
individual performance and conduct.

– Quantum: Remuneration decisions made with reference to
comparable roles in other listed Australian companies.

A more detailed description is provided on pages 37 to 38. 

The structure of the Executive Remuneration Framework is as follows: 

Base Pay 

Fixed salary inclusive of superannuation 

Annual Incentive 
Also referred to as the 
Short Term Incentive Plan 
(or STIP) 

–  An annual incentive opportunity 
–  Balanced scorecard 

– 

(financial + non-financial measures)
Individual performance 
(achievements and conduct)

– Delivered 2/3rds cash and 1/3rd shares

Long Term Incentive 
Also referred to as the 
Long Term Incentive Plan 
(or LTIP)

–  Awards of Rights
–  Qantas’ 3-year TSR performance relative to: 

–  A global airline peer group
–  ASX100 companies

–  Rights may convert to shares on vesting

Cash 

Cash 

Shares 

Deferral Period 

Additional Lock 

Performance 

Restriction 

50% Rights may vest, subject to Qantas’ TSR 
performance relative to ASX100 companies 

50% Rights may vest, subject to Qantas’ TSR 
performance relative to airline peers 

Performance 

Year 1 

Year 2 

Year 3 

l

C
a
w
b
a
c
k
a
p
p

l
i

e
s

Additional Lock 

Additional Lock 

Restriction 

Year 4 

32 

 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0    

Directors’ Report continued  
For the year ended 30 June 2020  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

2019/20 ANNUAL INCENTIVE PLAN  

Annual Incentive – Structure 

Also referred to as the Short Term Incentive Plan (or STIP). 

The STIP is an annual incentive opportunity where an 
Executive may receive an award that is a combination of a 
cash bonus and an award of restricted shares if the plan’s 
performance conditions are achieved. 

Purpose 

Reward for individual and Qantas Group 
performance, aligned with annual 
performance objectives. 

Target and 
Maximum 
Opportunity 

Business 
Performance 

% of Base Pay 

CEO 

Target  

Maximum 

100% 

200% 

Executive 
KMP 

80% 

160% 

STIP Scorecard: 
–  A single Qantas Group Scorecard that 
applies to the CEO and Executive 
Management 

–  A balanced set of financial and non-

financial measures. 

Individual 
Performance 

Individual Performance Factor (IPF): 
–  Delivery against individual objectives  
–  Behaviour and how it aligns to the Qantas 

Group beliefs. 

STIP Formula  Base 
Pay 

x 

Target 
Opportunity 

x 

STIP 
Scorecard 
Outcome 

x 

IPF 

Delivery 

Disclosure 

Board 
Discretion 

Cash: 2/3rds  
Shares: 1/3rd with 2-year deferral period and 
an additional 1-year trading restriction, during 
which shares cannot be traded and are 
subject to clawback. 

In addition to required statutory disclosures, 
Qantas chooses to disclose the full value of 
each year’s STIP award (in years where the 
STIP award is made), disclosing both: 
–  The value of cash awards made 
–  The full value of restricted shares that 

were awarded (notwithstanding that these 
shares are still subject to a 2-year deferral 
period). 

The Board retains discretion over any awards 
made under the STIP. 
Previously, the Board has applied its discretion 
in circumstances where, although scorecard 
measures had been achieved or exceeded, 
the Board deemed it more appropriate to 
make a nil or reduced award under the STIP 
or to deliver a higher proportion of an award 
in Qantas shares. 

Annual Incentive Outcomes for 2019/20 

2019/20 STIP 
Outcome 

The Board exercised its discretion and 
made no awards under the 2019/20 STIP. 

2019/20 STIP 
Scorecard  

While the Board sees the balanced 
scorecard approach as an important design 
element of the STIP, it recognises that the 
overall STIP outcome must be considered 
in the context of the severe impact of 
COVID-19 on Qantas’ operations and 
financial position. 

Therefore, in March 2020 the Board 
determined that no awards be made under 
the 2019/20 STIP. 

Prior to the severe impact of COVID-19 on 
our business, the STIP Scorecard was 
tracking for a strong overall outcome with 
financial measures forecast to be above 
threshold and/or target. As at 31 December 
2019, the STIP Scorecard was tracking to 
achieve an outcome of 88 per cent. 

The COVID-19 pandemic resulted in a 
dramatic decline in traveller demand, 
triggering a drastic reduction in flying. 
Therefore, the financial target components 
of the STIP Scorecard were not met. 

There was good performance against non-
financial components of the STIP 
Scorecard, including measures of 
Operational Safety, Workplace Safety and 
Customer performance. This performance 
would have resulted in a partial award 
under the 2019/20 STIP (estimated at 31 
per cent). However, the Board applied its 
discretion and determined the STIP 
Scorecard outcome to be zero. 

2019/20 STIP Scorecard: 

Strategic Objective 

Group Profitability 

Workplace and Operational Safety 

Customer 

Weighting 
(target) 

Outcome 

50% 

15% 

15% 

Maximise Our Leading Domestic Position  10% 

Transformation and Growth 

STIP Scorecard Outcome 

10% 

100% 

0% 

  Target achieved or exceeded 
  Partial achievement against targets 
  No achievement against targets 

Further detail on the STIP is provided on pages 42 to 43. 

33 

 
 
 
 
 
 
 
 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0    

Directors’ Report continued  
For the year ended 30 June 2020  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

LONG TERM INCENTIVE PLAN 

Long Term Incentive – Structure 

Long Term Incentive Outcomes for 2019/20 

Also referred to as the Long Term Incentive Plan (or LTIP).  

The LTIP is a 4-year plan that involves an upfront award of a 
fixed number of Rights. If performance and service conditions 
are achieved over a 3-year period, Rights vest and convert to 
Qantas shares. The vested shares are then subject to a 1-
year trading restriction during which the shares cannot be 
traded and are subject to clawback. 

Purpose 

Reward for longer-term Qantas Group 
performance.  

Target 
Opportunity 
and 
Allocation 
Methodology  

The number of Rights awarded under the 
LTIP has been calculated applying a face 
value methodology. The number of Rights 
awarded is the maximum number of Rights 
that may vest and convert to Qantas shares.  
The target opportunity for the CEO and 
Executive KMP is as follows: 

Target Opportunity  CEO  Executive KMP 

% of Base Pay on a 
face value basis 

185% 

95% 

The number of Rights awarded is determined 
by applying the following formula: 

Base 
Pay 

x 

Target 
Opportunity 

 

Face Value 
of Right 

Business 
Performance 

Qantas’ 3-year Total Shareholder Return 
(TSR) performance relative to: 
–  A global airline peer group  
–  ASX100 companies. 

Delivery 

Disclosure 

Historic LTIP 
awards  
(prior to 1 July 
2019) 

If performance and service conditions 
are achieved, Rights vest and convert to 
Qantas shares. A 1-year trading restriction 
on vested shares applies, during which the 
shares cannot be traded and are subject to 
clawback. 

In addition to the required statutory 
disclosures, Qantas chooses to disclose the 
full value of LTIP awards that vest during 
the year, disclosing the value of the LTIP 
awards based on the share price at the end 
of the performance period. 

Prior to 1 July 2019, the LTIP was a 3-year 
plan, as follows: 
–  A 3-year performance period 
–  If performance and service conditions 

are achieved, Rights vest and convert to 
Qantas shares with no further 
restrictions. 

The 2018-2020 LTIP operated on this basis. 

Further detail on the LTIP is provided on pages 44 to 45. 

34 

2018-2020 
LTIP –
Achievement 
of 
Performance 
Conditions 

LTIP 
Outcomes 

Longer term 
TSR 
Performance 

Qantas and the aviation industry have been 
disproportionately impacted by COVID-19. 
However, Qantas continued to outperform its 
industry peers and competitors.  
Qantas’ 3-year relative TSR performance 
was ranked: 
–  1st in the airline peer group – 

performance condition fully achieved 

–  68th in the ASX100 – performance 

condition not achieved. 

Based on this performance, 50 per cent 
vesting was achieved. 

Notwithstanding that the LTIP performance 
conditions were partially achieved, the CEO 
offered and the Board agreed to defer the 
decision until at least August 2021 as to 
whether his Rights will be forfeited or 
allowed to convert to Shares. Therefore, the 
CEO’s LTIP outcome in 2019/20 is nil. 
For Executive Management, 50 per cent of 
Rights awarded under the 2018-2020 LTIP 
vested and converted to shares. 

The TSR performance of Qantas (and the 
aviation industry as a whole) has been 
disproportionately impacted by COVID-19. 
Prior to COVID-19, Qantas had achieved 
continued longer-term share price growth, 
resulting in top quartile relative TSR 
performance against the airline peer group 
and ASX100 group over multiple rolling  
3-year periods. Given the impact of COVID-
19 on the aviation industry, Qantas’ TSR 
performance over the current 3-year 
performance period (to 30 June 2020) is 
below median compared to other ASX100 
companies. However, Qantas continues to 
outperform its airline peers, achieving top 
quartile relative TSR performance for the 
fifth consecutive rolling 3-year period. 

QANTAS AND AIRLINE PEERS – 3-YEAR TSR PERFORMANCE1  

QANTAS ROLLING 3-YEAR RELATIVE TSR PERFORMANCE1 HISTORY 

LTIP Period 
2018-2020 
2017-2019 
2016-2018 
2015-2017 
2014-2016 
2013-2015 

Airline Peer Group 
Top quartile 
Top quartile 
Top quartile 
Top quartile 
Top quartile 
Above median 

ASX100 Peer Group 
Below Median 
Top quartile 
Top quartile 
Top quartile 
Top quartile 
Top quartile 

1. 

TSR performance, applying the LTIP performance test methodology (which 
applies the average closing share price over the six months preceding the test 
date of 30 June 2020). 

 
 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0    

Directors’ Report continued  
For the year ended 30 June 2020  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

REMUNERATION OUTCOMES FOR THE CEO IN 2019/20 

CEO Remuneration Outcomes – Key Points 

The CEO remuneration outcomes reflect the commitment from the CEO and Board to ensure that remuneration outcomes reflect the 
prevailing economic challenges that Qantas, its shareholders, customers and employees are experiencing. 
The CEO’s total pay outcome for 2019/20 was 83 per cent lower than 2018/19. The CEO’s pay outcome for 2019/20 is as follows: 
–  Zero Base Pay from 1 April 2020 
–  Zero Annual Incentive award 
–  Zero vesting under the Long Term Incentive Plan. 

Base Pay 
The CEO did not receive a Base Pay increase during 2019/20.  
In addition, the CEO elected to forgo 100 per cent of Base Pay 
from 1 April 2020 to 30 June 2020. 
Base Pay (cash) is $1,606,497 (Base Pay of $2,170,000 less 
Base Pay forgone $542,500 less superannuation contributions 
of $21,003). 

Annual Incentive – 2019/20 STIP 
The Board applied its discretion and determined that the 
2019/20 STIP Scorecard Outcome was zero. 
As result, the CEO received no award under the 2019/20 STIP. 
The STIP Scorecard Outcome is detailed on page 47.  

Long Term Incentive – 2018-2020 LTIP 
Qantas’ TSR performance over the 3-year performance period 
was better than all other airlines that comprise the airline peer 
group of the 2018-2020 LTIP. 
This would have permitted 50 per cent of the CEO’s Rights to 
vest and convert to Qantas shares. However, the CEO offered 
and the Board agreed to defer the decision until at least August 
2021 as to whether his Rights will be forfeited or allowed to 
convert to Shares. As result, the CEO’s LTIP outcome for 
2019/20 was zero. 

Remuneration Outcomes for the CEO for 2019/20 
The remuneration outcomes for the CEO in 2019/20 are 
detailed in the following table. These outcomes are aligned with 
Qantas’ performance during 2019/20.  

CEO Remuneration Outcomes1,2 
Base Pay (cash) 
STIP – cash bonus 
STIP – share-based 
LTIP 
Other 
Total  

2020 
 $’000 
1,606 
- 
- 
- 
138 
1,744 

2019 
 $’000 
2,149 
1,172 
586 
6,329 
(239) 
9,997 

2020 vs 
2019 % 
change 
(25%) 
(100%) 
(100%) 
(100%) 
n/a 
(83%) 

1.  Detail of non-statutory remuneration methodology is explained on page 41 & 46. 
2.  A reconciliation of remuneration outcomes to statutory remuneration disclosures 

is provided on page 41. 

CEO REMUNERATION OUTCOMES – BASE PAY (CASH) 

CEO REMUNERATION OUTCOMES – ANNUAL INCENTIVE 

CEO REMUNERATION OUTCOMES – LONG TERM INCENTIVE 

Statutory Remuneration Disclosures  
The statutory remuneration disclosures for the CEO are 
prepared in accordance with Australian Accounting Standards. 
The statutory disclosures differ from the remuneration outcomes 
for the CEO due to the accounting treatment of share-based 
payments for the STIP and LTIP.  

CEO Statutory Remuneration  
Base Pay (cash) 
STIP – cash bonus 
STIP – share-based 
LTIP  
Other 
Total 

2020 
 $’000 
1,606 
- 
603 
2,411 
138 
4,758 

2019 
 $’000 
2,149 
1,172 
1,206 
2,277 
(239) 
6,565 

CEO Remuneration Outcomes History (2010/11 to 2019/20)  
Qantas’ incentive awards are designed to align Executive remuneration outcomes with business performance. This alignment is 
demonstrated each year in the variability in the history of the incentive plan outcomes for the CEO, which reflect business performance. 

Underlying PBT ($M)  
ROIC %1  

2011 
$552 

2012 
$95 

2013 
$186 

2014 
($646) 
(1.5%) 

2015 
$975 
16.2% 

2016 
$1,532 
22.7% 

2017 
$1,401 
20.1% 

20182 
$1,565 
21.4% 

20193 
$1,326 
19.2% 

2020 
$124 
5.8% 

1.  ROIC % information is only available from 2013/14. 
2.   The Group adopted AASB 15 Revenue from Contracts with Customers effective 1 July 2018 using the full retrospective method of adoption. 2018 has been restated. 
3.   The Group adopted AASB 16 Leases effective 1 July 2019 using the full retrospective method of adoption and adopted the IFRIC agenda decision in relation to fair value 

hedges (“IFRIC Fair Value hedging agenda decision”) retrospectively. 2019 has been restated. 

35 

 
 
 
 
 
 
 
 
 
 
 
 
  
 
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Directors’ Report continued  
For the year ended 30 June 2020  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

CHANGES TO THE REMUNERATION FRAMEWORK FOR 2020/21 

The impact of COVID-19 on the aviation industry has been particularly severe and the industry’s recovery is expected to be long and 
challenging1. The Board has structured the Remuneration Framework for 2020/21 aligned to Management’s implementation of its 
Recovery Plan as follows: 

Pay Mix Change for Executives for 2020/21 
The Board has changed the pay mix that will apply for Executives for 2020/21. This involves changing the relative weighting of incentive 
plan ‘at target’ opportunities for Executives, with a decrease in the weighting toward annual incentives and an increase in weighting 
toward long-term incentives. This is a pay mix change only and there is no increase in the total target pay for each Executive. 

In addition, participation in the 2021-2023 LTIP, which normally applies to Senior Executives only, will be extended to a broader 
management population (Executives). This will involve no increase to total target pay for each Executive, as each Executive’s LTIP 
opportunity will be offset by a reduction in their annual incentive opportunity for 2020/21. 

This one-off change aligns the broader Management team with the immediate priorities of the post COVID-19 Recovery Plan. 

In this context, at the Board’s request, the CEO has agreed to continue in his position and lead the Recovery Plan for the next three years. 

For the CEO, the pay remix involves: 

–  Decreasing his target STIP opportunity for 2020/21 to 50 per cent of Base Pay (2019/20: 100 per cent of Base Pay) 

–  Increasing his target LTIP opportunity for 2020/21 to 235 per cent of Base Pay (2019/20: 185 per cent of Base Pay)  

Shareholder approval will be sought at the 2020 Annual General Meeting for the CEO’s award of 1,349,000 Rights under the 2021-2023 
LTIP. 

STIP Scorecard for 2020/21 
Each year, the Board aligns the performance measures that comprise the STIP Scorecard with the Qantas Group’s strategic priorities. 
For 2020/21, this involved aligning these performance measures with the key financial, operational and safety measures supporting 
the Recovery Plan. For 2020/21, the Board selected cash preservation and Recovery Plan metrics as the key financial performance 
measures for the Qantas Group, with a weighting of 50 per cent of the STIP Scorecard. In addition, the maximum STIP Scorecard 
outcome was reduced from 175 per cent to 150 per cent for 2020/21. Therefore, for the CEO, assuming a maximum STIP Scorecard 
outcome of 150 per cent and an indicative IPF of 1.2, the maximum STIP award for 2020/21 would be 90 per cent of Base Pay. 

The Board believes that these changes to the Remuneration Framework appropriately support the Qantas Group’s key business 
objectives for 2020/21. 

1. 

International Air Transport Association (IATA) Press release, 9 June 2020 

CHANGES TO THE REMUNERATION FRAMEWORK IMPLEMENTED FOR 2019/20 

As disclosed in the 2019 Remuneration Report, the Board made a number of changes to the structure of the Remuneration Framework 
effective from 1 July 2019. 

These changes, individually and collectively, provide an avenue for Directors and Executives to have financial exposure should financial 
or non-financial risks materialise, as well as an enhanced ability to clawback remuneration for Executives (both the ability to clawback 
and quantum of equity available for clawback). 

Minimum Shareholding Guidelines 
While formal shareholding guidelines had not previously applied, Directors and Executive Management have held material holdings in 
Qantas shares. Notwithstanding this, the following shareholding guidelines were introduced: 

Individual 

Non-Executive Directors 

CEO 

Executive Management 

Guideline1 

1 times base fee 

1.5 times Base Pay 

0.75 times Base Pay 

1. Value of shareholding to be acquired over a maximum 5-year timeframe. 

Additional Trading Restriction Period on STIP and LTIP  
An additional 1-year trading restriction is to apply to vested STIP shares and Rights that vest and convert to shares under the LTIP 
(commencing with the 2019/20 STIP and 2020-2022 LTIP). The additional trading restriction applies both during employment and post-
cessation of employment. These shares are not forfeited on cessation of employment but are subject to clawback.  

Approach to Clawback 
The clawback policy has been expanded to give the Board broader circumstances in which clawback may be applied. This applies in 
cases of financial misstatement, fraud, dishonesty and misconduct, with application on both the individual who committed the misconduct 
and those accountable for those individuals. The additional 1-year trading restriction also provides an enhanced mechanism to enable 
clawback of vested equity. When combined with the performance periods and the existing deferral period, this provides a 4-year period 
under both the STIP and LTIP where clawback could be enforced. 

36 

 
 
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Directors’ Report continued  
For the year ended 30 June 2020  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

REMUNERATION REPORT FOR 2019/20 
The Remuneration Report sets out remuneration information for the CEO, Executive Management and Non-Executive Directors. 
Section 300A of the Corporations Act 2001 requires disclosure of remuneration information for KMP, with KMP defined in Australian 
Accounting Standard AASB 124 Related Party Disclosures as those persons having authority and responsibility for planning, directing 
and controlling the activities of the entity, directly or indirectly, including any Director (whether Executive or otherwise) of that entity.  

CEO and Executive KMP (and their statutory remuneration disclosures) are listed on page 40. Non-Executive Director KMP (and their 
statutory remuneration disclosures) are listed on page 53. 

2  REMUNERATION GOVERNANCE 
The objectives of Qantas’ Executive Remuneration Framework are to: 

–  Support Business Objectives by: 

–  Encouraging the pursuit of growth and the success of Qantas 

–  Aligning with Qantas’ purpose, values, strategy and risk appetite 

–  Aligning with shareholder requirements. 

–  Operate Sustainably by: 

–  Encouraging the sound management of financial and non-financial risks 

–  Encouraging good conduct and discouraging misconduct 

–  Considering cost and reputational factors and complying with relevant laws and regulations. 

–  Be Market Competitive to attract, motivate and appropriately reward a capable management team. 

These objectives are achieved by the Board applying the following robust approach to remuneration governance and effectiveness, 
described below across the areas of oversight, structure, operation and quantum: 

Oversight 

The remuneration governance role of the Board; the Remuneration Committee; the Safety, Health, Environment 
and Security Committee; the Audit Committee; and the Board’s independent remuneration consultant (EY) are 
clearly defined. 

The Remuneration Committee (a committee of the Board, whose members are detailed on pages 8 to 11) has 
the role of reviewing and making recommendations to the Board on specific remuneration matters at Qantas. The 
Committee makes recommendations it believes are appropriate from the perspective of business performance, 
individual performance and conduct, risk, governance, quantum and market conditions. 

The Safety, Health, Environment and Security Committee and the Audit Committee have appropriate input into 
remuneration decision making. The Chairs of both committees regularly attend Remuneration Committee meetings 
and provide input into remuneration decision making. A member of the Remuneration Committee is also a member 
of the Safety, Health, Environment and Security Committee and the Audit Committee. 

During 2019/20, the Remuneration Committee re-appointed EY as its remuneration consultant. The Remuneration 
Committee has established protocols in relation to the appointment and use of remuneration consultants to support 
compliance with the Corporations Act 2001, which are incorporated into the terms of engagement with EY. 

The Remuneration Committee did not seek a formal remuneration recommendation (as defined in the Corporations 
Act 2001) during 2019/20. 

Structure 

The Framework has design elements that protect against the risk of unintended and unjustified pay outcomes. 
These design elements include: 

–  Diversity in incentive plan performance measures, which as a suite of measures cannot be directly and 

imprudently influenced by any individual employee 

–  Individual performance being defined and assessed in terms of both achievements and conduct 

–  The Board retaining discretion over remuneration outcomes 

–  Clear maximum values specified for scorecard outcomes under the STIP and a challenging vesting scale under 

the LTIP 

–  Diversity of the timeframes within which performance is measured, with performance under the STIP being 

measured over one year and performance under the LTIP being measured over three years 

–  Deferral of a portion of awards under the STIP for two years, with an additional one-year trading restriction 

providing alignment with shareholder interests 

–  Deferral of Rights that vest and convert to shares under the LTIP, with shares being subject to a one-year 

trading restriction to provide further alignment with shareholder interests. 

37 

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Directors’ Report continued  
For the year ended 30 June 2020  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

–  Clawback being available in the event of serious misconduct, breach of obligations to the Group or a material 

misstatement in Qantas’ Financial Statements. The Board may: 

–  Determine that an Executive forgoes some or all awards otherwise due under the STIP; 

–  Deem some or all STIP shares which are subject to a deferral period and/or additional one-year trading 

restriction be forfeited; 

–  Cause some or all LTIP Rights which have not yet vested to lapse or LTIP Rights which have vested and 

converted to shares that are subject to a trading restriction be forfeited; and/or 

–  In the case of serious misconduct, cancel any post-employment benefits for the relevant employee(s) where 

possible. 

Operation 

The Qantas Board has a demonstrated history of aligning remuneration outcomes with performance. The Board 
has applied its discretion in the past to ensure remuneration outcomes are appropriate and has adjusted individual 
remuneration outcomes based on performance and conduct. 

Examples of where the Board has applied its discretion, including 2019/20, are provided on page 42.  

Quantum 

Base Pay and incentive plan opportunities are set with reference to external market data, including comparable 
roles in other listed Australian companies. Remuneration is benchmarked against ASX50 companies and a 
revenue-based peer group of other listed Australian companies.  

The Board believes these are the appropriate benchmarks, as these are the comparator groups whose roles best 
mirror the size, complexity and challenges in managing Qantas’ businesses and are also the peer groups with 
which Qantas competes for executive talent. 

EMPLOYEE SHARE TRADING POLICY 
The Qantas Code of Conduct and Ethics contains Qantas’ Employee Share Trading Policy (Policy). The Policy prohibits employees 
from dealing in Qantas securities (or securities of other listed or unlisted entities) while in possession of material non-public information 
relevant to the entity. 

In addition, nominated employees (including the CEO and Executive Management) and Non-Executive Directors are: 

–  Prohibited from dealing in Qantas securities (or the securities of any Qantas Group listed entity) during defined closed periods 

–  Required to comply with ‘request to deal’ procedures prior to dealing in Qantas securities (or the securities of any Qantas Group 

listed entity) outside of defined closed periods  

–  Prohibited from hedging or entering into any margin lending arrangement, or entering into any other encumbrances over the 

securities of Qantas (or the securities of any Qantas Group listed entity) at any time. 

38 

 
 
 
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Directors’ Report continued  
For the year ended 30 June 2020  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

3  REMUNERATION OUTCOMES FOR 2019/20  
The following table summarises the remuneration decisions and outcomes for the CEO and Executive KMP for the year ended 30 June 
2020. The remuneration outcomes detailed in this table are better aligned to the current year performance and are therefore particularly 
useful in understanding current year pay and its alignment with performance, in comparison to the statutory remuneration disclosures. 

In regards to the 2018-2020 LTIP, the performance measures being Qantas’ TSR relative to companies with ordinary shares included 
in the ASX100 and an airline peer group (Global Listed Airlines), were tested as at 30 June 2020. Qantas’ three-year relative TSR 
performance was ranked 1st in the airline peer group and 68th in the ASX100. Based on this performance, 50 per cent vesting was 
achieved. Notwithstanding that the LTIP conditions were partially achieved, the CEO offered and the Board agreed to defer the 
decision until at least August 2021 as to whether his Rights will be forfeited or allowed to convert to shares. Therefore, the CEO’s LTIP 
outcome in 2019/20 is nil. For Executive Management, 50 per cent of Rights awarded under the 2018-2020 LTIP vested and converted 
to shares, with the remaining Rights lapsing. The total value of the vested LTIP awards for Executive Management, excluding the CEO, 
was less than the total Base Pay foregone in 2019/20. 

Remuneration Outcomes Table – CEO and Executive KMP1  

$’000s 

Current Executives 

Alan Joyce 
Chief Executive Officer 

Andrew David 
CEO Qantas Domestic 

Gareth Evans 
CEO Jetstar Group 

Vanessa Hudson7,8 
Chief Financial Officer from  
1 October 2019 

Tino La Spina 
CEO International from 1 October 2019 
Chief Financial Officer to  
30 September 2019 

Olivia Wirth 
CEO Qantas Loyalty 

Total 

2020 

2019 

2020 

2019 

2020 

2019 

2020 

2019 

2020 

2019 

2020 

2019 

2020 

2019 

Base Pay 
(Cash)2 

STIP Cash 
Bonus3 

STIP 
Deferred 
Award3 

LTIP4,5 

Other 
Benefits6 

1,606 

2,149 

749 

999 

795 

1,060 

576 

n/a 

749 

999 

635 

846 

5,110 

6,053 

- 

1,172 

- 

397 

- 

467 

- 

n/a 

- 

419 

- 

375 

- 

- 

586 

- 

198 

- 

233 

- 

n/a 

- 

209 

- 

187 

- 

2,830 

1,413 

- 

6,329 

314 

1,582 

333 

1,917 

66 

n/a 

314 

1,582 

141 

699 

1,168 

12,109 

138 

(239) 

50 

96 

86 

61 

169 

n/a 

97 

21 

145 

110 

685 

49 

Total 

1,744 

9,997 

1,113 

3,272 

1,214 

3,738 

811 

n/a 

1,160 

3,230 

921 

2,217 

6,963 

22,454 

1.  Detail of non-statutory remuneration methodology is explained on pages 41 and 46. 
2.  Base Pay (Cash) is Base Pay less superannuation contributions. (Superannuation is reported in Other Benefits.) 
3.  The full value of STIP awards made to each Executive during the 2018/19 financial year is calculated by adding the STIP Cash Bonus and the STIP Deferred Award. For 

2019/20 the value is nil as no award was made. 

4.  LTIP awards vested in 2019/20 at 50% for Executive Management other than the CEO. The total value of these vested LTIP awards for Executive Management, excluding the 

CEO, was less than their total FAR foregone in 2019/20. The CEO offered and the Board agreed to defer the decision until at least August 2021 as to whether his Rights will be 
forfeited or allowed to convert to shares. LTIP awards vested in 2018/19 at 100%. 

5.  The number of Rights vested multiplied by the Qantas share price of $3.78 at 30 June 2020, as at the end of the performance period (2019: 30 June 2019). 
6.  Other Benefits are detailed on page 46.  
7.  2019/20 remuneration reflects the full-year remuneration for Ms Hudson. This differs to the Statutory Remuneration disclosure, which includes only the remuneration for the 

period of time in a key management role for Ms Hudson (1 October 2019 to 30 June 2020). 

8.  Superannuation benefits are provided through a defined benefit superannuation plan. The amount disclosed has been measured in accordance with AASB 119 Employee 

Benefits. 

39 

 
 
 
 
 
 
 
 
 
 
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Directors’ Report continued  
For the year ended 30 June 2020  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

4  STATUTORY REMUNERATION DISCLOSURES FOR 2019/20 
The statutory remuneration disclosures for the year ended 30 June 2020 are detailed below. These are prepared in accordance with 
Australian Accounting Standards and differ from the 2019/20 remuneration outcomes on page 39. These differences arise due to the 
accounting treatment of share-based payments for the STIP and LTIP. The statutory disclosures include an accounting remuneration 
value for: 

–  Prior years’ STIP awards 

Accounting standards require STIP remuneration to be expensed (and therefore included as statutory remuneration) in financial 
years which differ from the year of scorecard performance.  

Despite no awards being made under the 2019/20 STIP, a value for STIP awards is still required to be included in the statutory 
remuneration table. This is due to the fact that deferred shares granted under the 2017/18 STIP and 2018/19 STIP have a future 
service period, during which the recipient must remain employed by the Group for the awards to vest. Therefore, the 2019/20 
statutory remuneration table includes a value for part of those prior year STIP awards. 

–  LTIP awards that have not vested 

Accounting standards require LTIP remuneration to be expensed (and therefore included as statutory remuneration) notwithstanding 
that the Rights have not met the performance hurdles and have lapsed. 

The performance measures for the 2018-2020 LTIP, being Qantas’ TSR relative to companies with ordinary shares included in 
the ASX100 and an airline peer group (Global Listed Airlines), were tested as at 30 June 2020. Qantas’ three-year relative TSR 
performance was ranked 1st in the airline peer group and 68th in the ASX100. Based on this performance, 50 per cent vesting 
was achieved. Notwithstanding that the LTIP conditions were partially achieved, the CEO offered and the Board agreed to defer the 
decision until at least August 2021 as to whether his Rights will be forfeited or allowed to convert to Shares. . For Executive 
Management, 50 per cent of Rights awarded under the 2018-2020 LTIP vested and converted to shares, with the remaining Rights 
lapsing.  

Additionally, LTIP awards that will be assessed for vesting in future years are expensed over the three-year testing period. 
Therefore, the statutory disclosures include an accounting value for part of the 2019-2021 and the 2020-2022 LTIP awards. 

Statutory Remuneration Table – CEO and Executive KMP 

Incentive Plan – 
Accounting Accrual 

Equity-Settled 
Share-Based 
Payments 

Other Benefits 

Base Pay 
(Cash)1,2 

STIP 
Cash 
Bonus1 

STIP 
Deferred 
Shares 

LTIP 
Rights 

Sub-
Total 

Non-Cash 
Benefits1,3 

Post-
Employment 
Benefits4 

Other 
Long-Term 
Benefits5 

Sub-
Total 

$’000s 

Current Executives 

Alan Joyce 
Chief Executive Officer 

Andrew David 
CEO Qantas Domestic 

Gareth Evans 
CEO Jetstar Group 

Vanessa Hudson6,7 
Chief Financial Officer from 
1 October 2019 

Tino La Spina 
CEO International 

from 1 October 2019 
Chief Financial Officer  
to 30 September 2019 

Olivia Wirth 
CEO Qantas Loyalty 

Total 

2020 
2019 

2020 
2019 

2020 
2019 

2020 
2019 

2020 

1,606 
2,149 

749 
999 

795 
1,060 

384 
n/a 

749 

- 
1,172 

603 
1,206 

2,411 
2,277 

- 
397 

- 
467 

- 
n/a 

192 
351 

227 
421 

78 
n/a 

583 
529 

621 
590 

218 
n/a 

4,620 
6,804 

1,524 
2,276 

1,643 
2,538 

680 
n/a 

- 

201 

583 

1,533 

2019 

999 

419 

361 

529 

2,308 

2020 
2019 
2020 
2019 

635 
846 
4,918 
6,053 

- 
375 
- 
2,830 

171 
312 
1,472 
2,651 

420 
302 
4,836 
4,227 

1,226 
1,835 
11,226 
15,761 

28 
41 

54 
30 

21 
33 

36 
n/a 

35 

67 

94 
87 
268 
258 

53 
51 

50 
48 

50 
48 

105 
n/a 

52 

48 

51 
48 
361 
243 

Total 

4,758 
6,565 

1,574 
2,373 

1,729 
2,599 

820 
n/a 

57 
(331) 

138 
(239) 

(54) 
19 

15 
(20) 

(1) 
n/a 

50 
97 

86 
61 

140 
n/a 

10 

97 

1,630 

(95) 

20 

2,328 

- 
(24) 
27 
(451) 

145 
111 
656 
50 

1,371 
1,946 
11,882 
15,811 

1.  Short-term employee benefits include Base Pay (cash), STIP cash bonus and non-cash benefits. 
2.  Base Pay (Cash) is Base Pay less superannuation contributions. (Superannuation is reported in Post-Employment Benefits). 
3.  Non-Cash Benefits includes the value of travel benefits whilst employed and other minor benefits. 
4.  Post-Employment Benefits includes superannuation and an accrual for post-employment travel of $31,000 for Mr Joyce and $35,000 for each other Executive (2019: $30,000 

for Mr Joyce and $27,000 for each other Executive). 

5.  Other Long-Term Benefits includes movement in annual leave and long service leave balances. The accounting value of other long-term benefits may be negative, for example 

where an Executive’s annual leave balance decreases as a result of taking more annual leave than they accrue during the current year. 

6.  2019/20 remuneration reflects the period of time in a key management role for Ms Hudson (1 October 2019 to 30 June 2020).  
7.  Superannuation benefits are provided through a defined benefit superannuation plan. The amount disclosed has been measured in accordance with AASB 119 Employee 

Benefits. 

On 24 August 2020, the Group announced a reduction to its Group Management Committee as it continues to respond to the 
expanding COVID-19 crisis with the CEO of Qantas International, Mr La Spina, leaving the Group in light of what is likely to be the 
extended grounding of this part of the airline. 

40 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Directors’ Report continued  
For the year ended 30 June 2020  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

A reconciliation of the CEO’s remuneration outcome to the statutory disclosures is detailed below as an example.  

CEO’s Statutory Remuneration Disclosure to Remuneration Outcome for 2019/20  

Reconciliation 

($’000s)  Description 

Statutory Remuneration Disclosure  

4,758 

Accounting value of share-based payments 
–  Less: Accounting value for STIP share awards 

–  Less: Accounting value for LTIP share awards  

(603) 

(2,411) 

  The Statutory Remuneration Disclosure includes the accounting value 
of share-based payments. Accounting standards require share-based 
payments to be amortised over the relevant performance and service 
periods. For 2019/20, the Statutory Remuneration Disclosure includes: 
–  A value resulting from the expense of deferred shares from the 

2017/18 and 2018/19 STIP awards. No value was included for the 
2019/20 STIP as the CEO did not receive an award under the 
2019/20 STIP. 

–  A value resulting from the expense of LTIP Rights from the 2018-

2020, 2019-2021 and 2020-2022 LTIP awards. Statutory 
remuneration includes the full expense of LTIP Rights irrespective of 
whether performance conditions are achieved or expected to be 
achieved. For the 2018-2020 LTIP the CEO offered and the Board 
agreed to defer the decision until at least August 2021 as to 
whether his Rights will be forfeited or allowed to convert to 
Shares. The CEO’s LTIP outcome in 2019/20 is nil but a value is 
still included as statutory remuneration. If Rights convert to shares, 
the value of the award of the 2018-2020 LTIP will be disclosed in 
the Remuneration Outcome for that year. Testing for the 2019-
2021 and 2020-2022 LTIP awards will be undertaken as at 30 
June 2021 and 30 June 2022 respectively to determine whether 
the CEO receives any shares under these awards. 

Current year STIP share awards and vesting of 
LTIP awards 
–  Add: 2019/20 STIP share awards 

–  Add: 2018–2020 LTIP vesting 

In a year where STIP share awards are made or LTIP awards vest, 
the Remuneration Outcomes disclosure includes: 
–  The full value of STIP shares awarded even though these awards 
are still subject to a two-year deferral period and an additional 
one-year trading restriction. 

- 

- 

–  The full value of the shares that vested under the LTIP even 

where these shares are subject to an additional one-year trading 
restriction. 

No awards were made to the CEO in 2019/20 and therefore these 
values are nil. 

Remuneration Outcome – Total 

1,744 

5  EXECUTIVE REMUNERATION STRUCTURE 
The Qantas Executive Remuneration Framework, as it applies to the CEO and Executive Management, is summarised on pages 32 to 
35. Additional detail on the structure and operation of each element of the framework is provided below. 

Base Pay 

(also referred to 
as Fixed Annual 
Remuneration) 

Base Pay is a guaranteed salary level, inclusive of superannuation. Each year, the Remuneration Committee 
reviews the Base Pay for the CEO and Executive Management. An individual’s Base Pay, being a guaranteed 
salary level, is not related to Qantas’ performance in a specific year.  

Base Pay (Cash), as disclosed in the remuneration tables, excludes superannuation (which is disclosed as Post-
Employment Benefits) and includes salary sacrifice components such as motor vehicles. 

In performing a Base Pay review, the Board makes reference to external market data including comparable roles  
in other listed Australian companies. Remuneration is benchmarked against ASX50 companies and a revenue-
based peer group of other listed Australian companies. The Board believes these are the appropriate benchmarks, 
as these are the comparator groups whose roles best mirror the size, complexity and challenges in managing 
Qantas’ businesses and are also the peer groups with whom Qantas competes for executive talent. 

There was no increase to the Base Pay of the CEO and other Executive Management during 2019/20. In addition, 
the CEO and Executive Management elected to forego 100 per cent of their Base Pay from 1 April 2020 to 30 June 
2020. It is not expected that the Base Pay of the CEO and other Executive Management will change for 2020/21, 
except for Ms Hudson. 

Ms Hudson commenced in her KMP role on 1 October 2019 and her Base Pay was set at a level below her 
predecessor as she was new to the role. Consistent with the approach taken with members of Executive 
Management to date and following a very strong performance by Ms Hudson in her role, Ms Hudson’s Base Pay 
was realigned and increased to $1,020,000 with effect from 1 July 2020.  

The Base Pay for each Executive KMP is outlined on page 49. 

41 

 
 
 
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Directors’ Report continued  
For the year ended 30 June 2020  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

Annual Incentive 

STIP Overview 

Calculation of  
STIP Awards 

‘Target’ 
Opportunity 

Performance 
Conditions –  
STIP Scorecard 

Performance 
Conditions – 
Individual 
Performance 
Factor (IPF) 

Board  
Discretion 

The STIP is the annual incentive plan for members of Qantas Executive Management. Each year, these Executives 
may receive an award that is a combination of cash and restricted shares to the extent that the plan’s performance 
conditions are achieved. 

STIP awards are calculated as follows: 

STIP 
Award 

= 

Base Pay 

X 

‘Target’ 
Opportunity 

X 

STIP Scorecard 
Outcome 

X 

Individual Performance 
Factor 

Each STIP participant has a ‘Target’ STIP Opportunity expressed as a percentage of Base Pay, as follows: 

–  For the CEO, 100 per cent of Base Pay 

–  For Executive Management, 80 per cent of Base Pay. 

The Board sets a scorecard of performance conditions for the 2019/20 STIP (the STIP Scorecard).  

The STIP Scorecard contains a mix of Group financial and non-financial measures.  

Underlying PBT is the key budgetary and financial performance measure for the Qantas Group and is therefore 
the key performance measure in the STIP Scorecard, with a weighting of 50 per cent.  

Other financial and non-financial measures comprise the remaining 50 per cent of the STIP Scorecard. The Board 
sets targets for each STIP Scorecard measure. At the end of the financial year, the Board assesses performance 
against each measure and determines the overall STIP Scorecard outcome. 

A detailed description of the STIP Scorecard measures and the 2019/20 STIP Scorecard outcome is provided on 
pages 47 to 48. 

An individual’s performance is recognised via an IPF. The IPF is a measure of individual performance that 
assesses: 

–  What an individual has achieved 

–  How they went about it (their conduct and behaviours). 

An individual’s behaviour is assessed against the Qantas Group Beliefs. The Qantas Group Beliefs are: 

–  Everyone has the right to return home safely 

–  Customers determine our success 

–  Being a fit, agile and diverse organisation drives innovation and simplicity 

–  Working together in an inclusive manner always delivers the optimal Group outcome 

–  Each employee deserves respect, trust and good leadership. 

IPFs are generally in the range of 0.8 to 1.2. However, in the case of under-performance the IPF may be zero. In 
exceptional circumstances the IPF may be as high as 1.5. 

Board discretion is a key element of the design of the STIP.  

While the Board sees the STIP Scorecard approach as an important design element of the STIP, it also recognises 
that remuneration outcomes must be considered in the context of Qantas’ overall business performance, the 
operating environment and non-financial considerations. Circumstances may occur where scorecard measures 
have been achieved or exceeded, but in the view of the Board it is more appropriate to make no award under the 
STIP or to deliver a higher proportion of an award in Qantas shares. Likewise, there may be circumstances where 
performance is below an agreed target where the Board may determine that it is appropriate to pay a partial STIP 
award. This circumstance has not occurred. 

Therefore, each year the Board considers whether to apply its discretion. The Board may determine that: 

–  No award be made (as it did in 2011/12 and 2013/14) 

–  Only a partial award be made (as it did in 2010/11 and 2012/13) 

–  Any award will be entirely deferred and/or delivered in Qantas shares (as it did in 2010/11) 

–  A higher proportion of the award be made in Qantas shares (as it did in 2016/17) 

–  Any award be reduced (as it did in 2018/19). 

For 2019/20, the Board exercised discretion not to make any awards under the 2019/20 STIP. 

Delivery of  
STIP Awards 

No awards were made under the 2019/20 STIP. In a year where STIP awards are made, 2/3rds of the STIP award 
would be paid as a cash bonus, with the remaining 1/3rd deferred into Qantas shares. 

42 

 
 
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Directors’ Report continued  
For the year ended 30 June 2020  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

STIP Award 
Deferral and 
Trading 
Restriction  

No awards were made under the 2019/20 STIP. In a year where STIP awards are made, any shares awarded 
would be subject to: 

–  A two-year deferral period; and 

–  A one-year trading restriction. The trading restriction would apply to these shares both during employment and 

post-cessation of employment (shares subject to the trading restriction are not forfeited on cessation of 
employment, but are subject to clawback). 

The additional trading restriction strengthens the ability to clawback vested equity, if required.  

Maximum and 
Minimum STIP 
Outcome 

The maximum outcome under the STIP is capped at 200 per cent of Base Pay for the CEO and 160 per cent of 
Base Pay for other Executive Management.  

The minimum outcome is nil, which would occur if the threshold level of performance is missed on each STIP 
measure, if an individual’s performance does not warrant an award, or if the Board determines that no award be 
made. 

Practically, for 2020/21, should the STIP Scorecard produce a maximum outcome of 150 per cent, and assuming 
the CEO’s IPF and each of Executive Management’s IPFs were indicatively 1.2, then the maximum outcome under 
the STIP for 2020/21 would be approximately 90 per cent of Base Pay for the CEO and 72 per cent of Base Pay for 
other Executive Management. 

Cessation of 
Employment 
(plans prior to 1 
July 2019) 

In general, Executives ceasing employment during the year forfeit any right to participate in that year’s STIP and 
forfeit any shares awarded under prior year STIPs that are subject to a deferral period.  

In limited circumstances (for example, retirement, employer-initiated terminations (with no record of poor 
performance), death or total and permanent disablement), the Board may: 

–  For the current year STIP, make a pro-rated award that has regard to actual performance against the 

performance measures (as determined by the Board following the end of the performance period), and the 
portion of the performance period that the Executive served 

–  For shares awarded under prior year STIPs that are subject to a deferral period, remove that restriction. 

Cessation of 
Employment 
(current plan) 

In general, where an Executive resigns, is terminated for cause or is terminated in other circumstances involving 
unacceptable performance or conduct, they forfeit any right to participate in that year’s STIP and forfeit any shares 
awarded under prior year STIPs that are subject to a deferral period.  

For shares subject to the additional trading restriction, forfeiture does not apply. That is, for any shares awarded 
under prior year STIPs where the deferral period has been served, but the shares are subject to the additional 
trading restriction, the Executive retains those shares subject to the additional trading restriction.  

The additional trading restriction strengthens the ability to clawback vested equity, if required. 

In limited circumstances (for example, retirement, employer-initiated terminations (with no record of poor 
performance), death or total and permanent disablement): 

–  For the current year STIP, the Executive will receive a pro-rated award based on the actual performance against 
the performance measures (as determined by the Board following the end of the performance period), and the 
portion of the performance period that the Executive served 

–  For shares awarded under prior year STIPs that are subject to a deferral period, allow the Executive to continue 
to hold those shares. The original deferral period and additional trading restriction continue to apply and these 
shares are subject to clawback. 

On cessation of employment, a tax liability arises on shares that are subject to a deferral period or trading 
restriction, notwithstanding that those trading restrictions continue to apply. Accordingly, a portion of the shares 
may be released to assist with funding the tax liability that arises for the Executive. 

Disclosure 

In addition to required statutory disclosures, Qantas chooses to disclose the full value of each year’s STIP award in 
the Remuneration Outcomes Table on page 39. This involves disclosing both: 

–  The value of cash awards made 

–  The full value of restricted shares that were awarded (notwithstanding that these shares are still subject to a 

two-year deferral period) and a one-year trading restriction. 

No awards were made under the 2019/20 STIP and therefore the value for the 2019/20 STIP is nil. 

Disclosure of STIP awards in the Statutory Remuneration Table on page 40 is based on the requirements of the 
Corporations Act 2001 and applicable Australian Accounting Standards. The STIP awards are disclosed as either: 

–  A cash incentive for any cash bonus paid 

–  A share-based payment for any component awarded in deferred shares.  

Where share-based STIP awards involve deferral over multiple reporting periods, they are reported against each 
period in accordance with accounting standards. 

43 

 
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Directors’ Report continued  
For the year ended 30 June 2020  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

Long Term Incentive Plan (LTIP) 

LTIP Overview 

The LTIP is a four-year plan that involves an upfront award of a fixed number of Rights over Qantas Shares. If 
performance and service conditions are achieved over a three-year period, Rights vest and convert to Qantas 
shares. The vested shares are then subject to a one-year trading restriction during which the shares cannot be 
traded and are subject to clawback. 

If the three-year performance conditions or service conditions are not met, the Rights lapse. 

Performance 
Conditions 

The performance measures for each of the 2018-2020 LTIP (tested at 30 June 2020), 2019-2021 LTIP (to be 
tested at 30 June 2021) and 2020-2022 LTIP (to be tested at 30 June 2022) are Qantas’ TSR compared to: 

–  A global airline peer group 

–  ASX100 companies. 

Up to 50 per cent of the total number of Rights granted may vest based on Qantas’ TSR performance in 
comparison to the global airline peer group, and up to 50 per cent of the total number of Rights granted may vest 
based on Qantas’ TSR performance in comparison to the ASX100 companies. 

These Rights will only vest in full if Qantas’ TSR performance ranks at or above the 75th percentile compared to 
both the global airline peer group and the ASX100 companies. At the end of the performance period, the TSR 
performance of Qantas and each comparator company is determined based on their average closing share price 
over the final six months of the performance period. 

Qantas’ Financial Framework also targets top quartile TSR performance relative to global airline peers and 
ASX100 companies. Therefore, relative TSR performance against these peer groups has been chosen as the 
performance measure for the LTIP for alignment. 

The peer groups selected provide a comparison of relative shareholder returns relevant to most Qantas investors: 

–  The global airline peer group was chosen for relevance to investors, including investors based outside Australia, 

with a primary interest in the aviation industry sector  

–  The ASX100 peer group was chosen for relevance to investors with a primary interest in the equity market for 

major Australian listed companies (of which Qantas is one). 

The vesting scale for both the ASX100 and the global listed airline peer groups is as follows: 

Qantas’ TSR Performance Relative to Each Peer Group 

Vesting Scale 

Below 50th percentile 

50th to 75th percentile 

Above 75th percentile 

Nil vesting 

Linear scale: 50 per cent to 100 per cent vesting 

100 per cent vesting 

The ASX100 peer group comprises those companies that make up the S&P/ASX100 Index at the commencement 
of the performance period. 

The global listed airline peer group has been selected with regard to its representation of Qantas’ key markets, full-
service and value-based airlines and the level of government involvement. For each of the 2018-2020 LTIP, 2019-
2021 LTIP and 2020-2022 LTIP, the global listed airline peer group comprised: Air Asia, Air France/KLM, Air New 
Zealand, All Nippon Airways, American Airlines, Cathay Pacific, Delta Airlines, Deutsche Lufthansa, easyJet, 
International Consolidated Airlines Group, Japan Airlines, LATAM Airlines Group, Ryanair, Singapore Airlines, 
Southwest Airlines, United Continental and Virgin Australia. 

Review of 
Performance 
Conditions 

The Remuneration Committee regularly reviews the appropriateness of the performance measures. This includes 
considering other measures such as Return on Invested Capital. In 2019/20, the Remuneration Committee 
determined that the current measures remained the most appropriate. These measures are aligned with returns 
achieved for shareholders and are consistent with the Group Financial Framework. 

Vesting of 
LTIP Award 

If performance and service conditions are achieved over a three-year period, Rights vest and convert to Qantas 
shares. 

Any shares awarded under the LTIP will be subject to a one-year trading restriction.  

Shares subject to the trading restriction are not forfeited on cessation of employment but are subject to clawback. 
The additional trading restriction strengthens the ability to clawback vested equity, if required. 

Trading 
Restriction 
(commencing 
with 2020-2022 
LTIP) 

44 

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Directors’ Report continued  
For the year ended 30 June 2020  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

Cessation of 
Employment 
(plans prior to  
1 July 2019) 

In general, any Rights which have not vested are forfeited if the Executive ceases employment with the Qantas 
Group.  

In limited circumstances approved by the Board (for example, retirement, employer-initiated terminations (with no 
record of poor performance), death or total and permanent disablement), a deferred cash payment may be made. 
This payment is determined with regard to the value of the LTIP Rights which would have vested and converted to 
shares had they not lapsed, and the portion of the performance period that the Executive served prior to cessation 
of employment. 

The Board retains discretion to determine otherwise in appropriate circumstances, which may include retaining 
some or all of the LTIP Rights. 

Cessation of 
Employment 
(commencing 
with 2020-2022 
LTIP) 

In general, when an Executive resigns, is terminated for cause or is terminated in other circumstances involving 
unacceptable performance or conduct, any Rights which have not vested will be forfeited. For any shares awarded 
under the LTIP that are now subject to an additional trading restriction, the Executive will continue to hold those 
shares and the additional trading restriction continues to apply. That is, forfeiture does not apply to those shares 
during the trading restriction period. These shares are subject to clawback. 

On cessation of employment, a tax liability arises on shares that are subject to the one-year trading restriction, 
notwithstanding that the trading restriction continues to apply. Accordingly, a portion of the shares may be released 
to assist with funding the tax liability that arises for the Executive. 

In limited circumstances (for example, retirement, employer-initiated terminations (with no record of poor 
performance), death or total and permanent disablement), Rights will remain on foot on a pro-rata basis and may 
vest at the end of the performance period, subject to the satisfaction of the relevant performance and service 
conditions of the LTIP. Any shares allocated following vesting of the LTIP will be subject to a trading restriction. 

Allocation 
Methodology 

The number of Rights granted to the CEO and Executive Management under the LTIP is calculated on a face 
value basis. This number of Rights is the maximum that may vest at the end of the performance period. 

The ‘Target’ LTIP opportunity for the CEO and other Executive KMP is provided on a face value basis in the 
Summary of Key Contract Terms on page 49. 

Allocation 
Methodology 
Used in 2019/20 
Award to the 
CEO 

At each year’s AGM, Qantas seeks shareholder approval for any award of Rights to the CEO. At the 2019 AGM, 
shareholders approved an award of 743,000 Rights to the CEO (under the 2020-2022 LTIP), being the maximum 
number of Rights that may vest and convert to shares. 

The Notice of Meeting for the 2019 AGM set out the proposed number of LTIP Rights to be granted to the CEO on 
a face value basis as follows:  

Change of  
Control 

Disclosure 

Number of Rights awarded 

= 

Base Pay x ‘Target’ LTIP Opportunity 

Face Value (Share Price) as at 30 June 2019 

743,000 Rights awarded 

= 

$2,170,000 x 185% 

$5.40 

In the event of a change of control, the Board determines whether the LTIP Rights vest or otherwise. 

In addition to the required statutory disclosures, Qantas chooses to disclose the full value of LTIP awards that vest 
during the year in the Remuneration Outcomes Table on page 39. The full value is equal to the number of Rights 
vested, multiplied by the Qantas share price at the end of the performance period, even where these shares are 
subject to an additional one-year trading restriction. 

The statutory remuneration disclosure amortises the accounting value of LTIP awards over the relevant performance 
and service period as per the accounting standards. The accounting value for the LTIP awards does not have 
regard to whether performance conditions were achieved. 

45 

 
 
 
 
 
 
 
 
 
 
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Directors’ Report continued  
For the year ended 30 June 2020  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

Other Benefits 

Non-Cash  
Benefits 

Non-cash benefits, as disclosed in the remuneration tables, include travel entitlements while employed and other 
minor benefits. 

Travel 

Travel concessions are provided to permanent Qantas employees, consistent with practice in the airline industry.  

Travel at concessionary prices is on a sub-load basis; that is, subject to considerable restrictions and limits on 
availability. The policy includes specified direct family members or a nominated travel companion. 

In addition to this, and consistent with practice in the airline industry, the CEO and Executive Management and 
their eligible beneficiaries are entitled to a number of trips for personal purposes at no cost to the individual. 

Post-employment travel concessions are also available to all permanent Qantas employees who qualify by 
achieving a service condition. The CEO and Executive Management and their eligible beneficiaries are also 
entitled to a number of free trips for personal purposes after ceasing employment. An estimated present value of 
these entitlements accrues over the service period of the individual and is disclosed as a post-employment benefit. 

Superannuation  Superannuation includes statutory and salary sacrifice superannuation contributions and is disclosed as a post-

employment benefit. 

Other  
Long-Term  
Benefits 

The movement in accrual of annual leave and long service leave is included in Other Long-Term Benefits. The 
accounting value of other long-term benefits may be negative, for example, where an Executive’s annual leave 
balance decreases as a result of taking more annual leave than they accrued during the year. 

46 

 
 
 
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Directors’ Report continued  
For the year ended 30 June 2020  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

6  ANNUAL INCENTIVE OUTCOME 2019/20 STIP  
The Board determined that despite good performance against the non-financial components of the STIP Scorecard that would have 
permitted a partial award under the 2019/20 STIP (as outlined in the table below), the Group’s financial position did not warrant any 
awards. Therefore, the Board applied its discretion and determined the STIP Scorecard outcome to be zero. 

Nonetheless, in the interests of transparency, the table below summarises performance versus target against each scorecard category 
under the 2019/20 STIP. In some instances, full-year outcomes were not available as measurement was impractical during the period 
of significantly reduced flying. In these instances, the Board assessed performance based on year to date results. 

Actual 

Outcome  Comment 

Prior to the impact of COVID-19, the Underlying PBT target was 
forecast to be achieved in full.  
As a result of the impact of COVID-19 on the business, the 
Underlying PBT threshold as set by the Board was not achieved. 

Workplace Safety targets overall were achieved. 
Operational Safety performance continued to remain strong. 
Overall, there was an at target outcome to the STIP Scorecard under 
the Workplace and Operational Safety measure. 

Target or threshold performance was achieved by Qantas 
International, Qantas Domestic and Qantas Frequent Flyer, with 
above target performance achieved by QantasLink. However, Jetstar 
Australia Domestic’s and Jetstar Australia Long-Haul’s NPS 
performance was below threshold. 
Based on outperforming Virgin’s on-time performance, the target for 
this measure was assessed as partially achieved.  
Overall, there was a partial contribution to the STIP Scorecard under 
the Customer measure. 

Qantas Domestic and Jetstar maintained the Group’s network 
advantage in the Australian domestic market, with an at target 
outcome to the STIP Scorecard.  
Prior to the impact of COVID-19, the Group Domestic Profit Margin 
target was forecast to be exceeded. As a result of the impact of 
COVID-19 on the business, the Group Domestic Profit Margin 
threshold was not achieved. 

The Transformation and Growth category of the STIP Scorecard 
comprised of financial measures. This scorecard category was on 
track to achieve an at target outcome. However, due to the impact of 
COVID-19 on the business, there was nil achievement for this 
category and therefore nil contribution to the STIP Scorecard. 

Scorecard 
Category/ 
Strategic 
Objective 

Measures 

Scorecard 
Weighting 
‘Target’ 
(Range of 
Outcomes) 

Group 
Profitability 

Underlying Profit 
Before Tax (PBT) 

50% 
(0-100%) 

Workplace and 
Operational 
Safety 

Workplace Safety 
measures 

15% 
(0-22.5%) 

Customer 

Board’s 
assessment of 
Operational Safety 

Net Promoter 
Score (NPS) 
Punctuality 

15% 
(0-22.5%) 

Maximise our 
Leading 
Domestic 
Position 

Transformation 
and Growth 

10% 
(0-15%) 

10% 
(0-15%) 

Australian 
Domestic network 
advantage 
Combined Qantas 
Domestic and 
Jetstar Domestic 
Profit Margin: EBIT 
per ASK 

Transformation 
benefits 
Qantas Loyalty  
Underlying EBIT 
Jetstar in Asia:  
Underlying EBIT 
for Jetstar Asia 
and Jetstar Japan  
Qantas 
Distribution 
Platform benefit 
American Airlines 
Joint Business 
revenue 

2019/20 STIP Scorecard Outcome 

100% 
(0-175%) 

0% 

Zero outcome reflects exercise of Board’s discretion 

KEY: 

Target achieved  
or exceeded  

Partial achievement  
against targets 

No achievement  
against targets 

47 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Directors’ Report continued  
For the year ended 30 June 2020  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

Additional Descriptions of 2019/20 STIP Scorecard Measures 

Group  
Profitability 

Underlying PBT was the primary financial performance measure for the Qantas Group for 2019/20 and is 
therefore the primary performance measure under the STIP. The objective of measuring and reporting Underlying 
PBT is to provide a meaningful and consistent representation of the underlying performance of the Group. The 
Underlying PBT target is based on the annual financial budget. For reasons of commercial sensitivity, the annual 
Underlying PBT target is not disclosed.  

Underlying PBT is derived by adjusting Statutory PBT for items which do not represent the underlying 
performance of the business (such as transformational/restructuring initiatives, transactions involving 
investments, impairment of assets and other transactions outside the ordinary course of business).  

The determination of these items is made after consideration of their nature and materiality and is applied 
consistently from period to period. These items are excluded both when setting the STIP profit target and when 
determining the profit outcome. As a result, Executives are neither advantaged nor disadvantaged as a result of 
these items being excluded. 

Workplace and 
Operational  
Safety 

As safety is always our first priority, the STIP Scorecard includes an assessment of both Workplace and 
Operational safety. In addition, the Board retains an overriding discretion to scale down the STIP outcome (or 
reduce it to zero) in the event of a material aviation safety incident. This is in addition to the Board’s overall 
discretion over STIP awards. Any such decision would be made considering the specific circumstances and 
following the recommendation of the Safety, Health, Environment and Security Committee.  

The Safety, Health, Environment and Security Committee performs an assessment of both Workplace Safety 
performance and Operational Safety performance. 

The objective of the Workplace Safety targets is to reduce employee injuries. Targets were therefore set across: 

–  Total Recordable Injury Frequency Rate  

–  Lost Work Case Frequency Rate 

–  Short Term Impairment Injury Frequency Rate 

–  Long Term Impairment Injury Frequency Rate.  

Operational Safety performance is assessed against outcome-based measures (including operational 
occurrences that pose a significant threat to the safety of employees and customers) and risk-based lead 
indicators commonly associated with aviation industry accidents, such as flight data trends, Technical Dispatch 
Reliability and reporting rates. 

Customer 

Customer service is measured against NPS targets. 

This is a survey-based measure of how strongly our customers promote the services of our businesses. Individual 
NPS targets are set for Qantas International, Qantas Domestic, QantasLink, Qantas Frequent Flyer, Jetstar 
Australia Domestic and Jetstar Australia Long-Haul. 

On-time departures for Qantas Domestic and QantasLink continue to be a particular area of focus and is 
therefore included as a STIP measure. As agreed with and reported to the Bureau of Infrastructure, Transport 
and Regional Economics (BITRE), punctuality is measured as the number of flights operating on-time (on an on-
time departure basis) as a percentage of the total number of flights operated. 

Maximise our 
Leading Domestic 
Position 

Maintaining a market-leading Australian Domestic profit margin is core to Qantas’ success. Therefore, a 
combined Qantas Domestic and Jetstar Domestic Profit Margin measured as EBIT per ASK was selected as a 
STIP Scorecard measure. This focuses on profitability irrespective of capacity levels.  

Maintaining our Australian domestic network advantage balances the long-term domestic network advantage with 
short-term profitability. This measure aligns maintaining the leading premium domestic network and the leading 
price-sensitive domestic network via measures of peak-hour frequency and capacity positions across key routes 
and ports. For reasons of commercial sensitivity, these targets are not disclosed. 

Transformation 
and Growth 

Continuing to transform the business remains a strategic priority. Therefore, a transformation benefit target is 
included as a performance measure.  

To support the strategic initiative of growing diversified earnings, a STIP target was set to grow Qantas Loyalty EBIT. 

Growing in Asia and profitably growing Jetstar Japan are key areas of focus. Therefore, a target measuring 
Jetstar Asia’s and Jetstar Japan’s Underlying EBIT is included as a STIP measure.  

To support the successful introduction of the Qantas Distribution Channel, which provides agents with direct access 
to sell Qantas product, STIP measures were set that align with the benefits to be achieved. 

To support the establishment of the expanded codeshare relationship between Qantas and American Airlines, a 
revenue growth measure was selected as a STIP Scorecard measure. 

48 

 
 
 
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Directors’ Report continued  
For the year ended 30 June 2020  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

7  LONG TERM INCENTIVE OUTCOME 2018-2020  

Prior to COVID-19, Qantas’ TSR Performance was positive. As at 30 June 2020, Qantas’ TSR Performance was -11%. 

The three-year performance measures under the 2018-2020 LTIP are Qantas’ TSR compared to: 

–  A global airline peer group 

–  ASX100 companies. 

The airline industry was severely and disproportionately impacted by COVID-19 and therefore Qantas’ TSR performance versus other 
ASX100 companies was below median.  

Qantas continues to be the best airline of companies in the global airline peer group, continuing to outperform competitors and peers 
with top quartile relative TSR performance versus airline peer group companies for five straight rolling three-year periods. 

Based on this performance, 50 per cent vesting was achieved. 

Qantas’ Three-Year TSR Performance1 vs Peer Groups (%)  

1.  TSR performance, applying the LTIP performance test methodology (which applies the average closing share price over the six months preceding the test date of 30 June 2020). 

8  SUMMARY OF KEY CONTRACT TERMS AS AT 30 JUNE 2020 

Contract Details 

Alan Joyce4 

Andrew David5 

Gareth Evans5  Vanessa Hudson5 

Tino La Spina5 

Olivia Wirth5 

Base Pay per contract 

$2,170,000 

$1,020,000 

$1,081,000 

$850,000 

$1,020,000 

$867,000 

Base Pay - 1 April 
2020 - 30 June 2020 

Actual Base Pay1 

Pay Mix: 
–  STIP ‘Target’2 
–  LTIP ‘Target’2,3 

$0 

$0 

$0 

$0 

$0 

$0 

$1,627,500 

$765,000 

$810,750 

$637,500 

$765,000 

$650,250 

100% 
185% 

80% 
95% 

80% 
95% 

80% 
95% 

80% 
95% 

80% 
95% 

An annual benefit of trips for these Executives and eligible beneficiaries during employment,6 at no cost to 
the individual, is as follows: 

4 long-haul 
12 short-haul 

2 long-haul 
6 short-haul 

2 long-haul 
6 short-haul 

2 long-haul 
6 short-haul 

2 long-haul 
6 short-haul 

2 long-haul 
6 short-haul 

The same benefit is provided for use post-employment, based on the period of service in an Executive 
Management role within the Qantas Group. 

Notice 

Employment may be terminated by either the Executive or Qantas by providing six months’ written notice.7 
Each Executive’s contract includes a provision that limits any termination payment to the statutory limit 
prescribed under the Corporations Act 2001. 

Severance 

A severance payment of six months’ Base Pay applies where termination is initiated by Qantas.7 

1.  Actual Base Pay is the Base Pay per contract less the three months of zero pay from 1 April 2020 to 30 June 2020. 
2.  Opportunity expressed as a percentage of Base Pay. 
3.  Rights awarded on a face value basis.  
4.  Target Remuneration Mix for the CEO for 2019/20 was Base Pay 26%, Annual Incentive 26% and Long Term Incentive (on a face value basis) 48%. With Long Term Incentive 

valued on a fair value basis, the pay mix was Base Pay 33%, Annual Incentive 33%, Long Term Incentive 33%. 

5.  Target Remuneration Mix for Executive KMP for 2019/20 was Base Pay 36%, Annual Incentive 29% and Long Term Incentive (on a face value basis) 35%. With Long Term 

Incentive valued on a fair value basis, the pay mix was Base Pay 43%, Annual Incentive 35%, Long Term Incentive 22%. 
6.  These benefits are not cumulative and lapse if they are not used during the calendar year in which the entitlements arise. 
7.  Other than for misconduct or unsatisfactory performance. 

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Directors’ Report continued  
For the year ended 30 June 2020  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

9  QANTAS FINANCIAL PERFORMANCE HISTORY  
To provide further context on Qantas’ performance, the following graphs outline a five-year history of key financial metrics. 

Return on Invested Capital1,2 (ROIC%) 

Underlying Profit before Tax1,2,3 ($M) 

Operating Cash Flow1 ($M) 

1.  The Group adopted AASB 16 Leases effective 1 July 2019 using the full retrospective method of adoption and adopted the IFRIC agenda decision in relation to fair value 

hedges (“IFRIC Fair Value hedging agenda decision”) retrospectively. 2019 has been restated. 

2.   The Group adopted AASB 15 Revenue from Contracts with Customers effective 1 July 2018 using the full retrospective method of adoption. 2018 has been restated. 
3.  Underlying Profit Before Tax (Underlying PBT) is the primary reporting measure used by the Qantas Group’s Chief Operating Decision-Making bodies, being the Chief 

Executive Officer, Group Management Committee and the Board of Directors, for the purpose of assessing the performance of the Group. Statutory (Loss)/Profit After Tax for 
2019/20 was ($1,964) million (Restated 2019: $840 million; 2018: $953 million; 2017: $853 million; and 2016: $1,029 million).  

Qantas’ Five-Year TSR Performance 

10  EQUITY INSTRUMENTS 
The following tables set out the holdings of equity instruments granted as remuneration.  

Shares Awarded Under the Short Term Incentive Plan 
The following table details shares awarded under the Short Term Incentive Plan that are subject to a deferral period.  

Short Term Incentive Plan 

1 July 2019 

Commenced  
as KMP 

Granted1,2 

Vested and 
Transferred 

Forfeited 

30 June 2020 

Number of Shares 

Alan Joyce 

Andrew David 

Gareth Evans 

Vanessa Hudson3 

Tino La Spina 

Olivia Wirth 

2020 

2019 

2020 

2019 

2020 

2019 

2020 

2019 

2020 

2019 

2020 

2019 

501,130 

837,750 

142,616 

212,493 

170,838 

266,089 

n/a 

n/a 

145,120 

217,947 

124,706 

187,494 

- 

- 

- 

- 

- 

- 

52,894 

n/a 

- 

- 

- 

- 

97,768 

(347,012) 

154,118 

(490,738) 

33,088 

50,080 

38,963 

58,706 

- 

n/a 

34,926 

52,584 

31,250 

43,057 

(92,536) 

(119,957) 

(112,132) 

(153,957) 

n/a 

n/a 

(92,536) 

(125,411) 

(81,649) 

(105,845) 

- 

- 

- 

- 

- 

- 

- 

n/a 

- 

- 

- 

- 

251,886 

501,130 

83,168 

142,616 

97,669 

170,838 

52,894 

n/a 

87,510 

145,120 

74,307 

124,706 

1.  Shares awarded under the 2017/18 STIP awards (granted 31 August 2018) were delivered to participants in deferred shares that are subject to a two-year deferral period. The 

deferral period on these shares applied throughout 2019/20. 

2.  Shares awarded under the 2018/19 STIP awards (granted 30 August 2019) were delivered to participants in deferred shares that are subject to a two-year deferral period. The 

deferral period on these shares applied throughout 2019/20.  

3.  Ms Hudson commenced as a KMP on 1 October 2019. 

50 

 
 
 
 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0    

Directors’ Report continued  
For the year ended 30 June 2020  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

Rights Awarded Under the Long Term Incentive Plan 
The following table details Rights awarded under the Long Term Incentive Plan that are subject to performance hurdles that are yet to 
be tested and vested Rights that have not yet converted into shares.  

Long Term Incentive Plan  

Alan Joyce 

Andrew David 

Gareth Evans 

Vanessa Hudson5 

Tino La Spina 

Olivia Wirth 

1 July 2019 

2,510,000 

2,806,000 

616,500 

696,000 

697,500 

809,500 

n/a 

n/a 

616,500 

696,000 

337,500 

308,500 

2020 

2019 

2020 

2019 

2020 

2019 

2020 

2019 

2020 

2019 

2020 

2019 

Number of Rights 

Commenced 
as KMP 

Granted1,2 

Vested and 
Transferred3 

Lapsed/  
Forfeited 

- 

- 

- 

- 

- 

- 

743,000 

(1,172,000) 

651,000 

(947,000) 

179,500 

(293,000) 

157,500 

(237,000) 

190,000 

(355,000) 

166,500 

(278,500) 

97,000 

149,500 

n/a 

n/a 

n/a 

n/a 

- 

- 

- 

- 

179,500 

(293,000) 

157,500 

(237,000) 

152,500 

(129,500) 

133,500 

(104,500) 

- 

- 

- 

- 

- 

- 

- 

n/a 

- 

- 

- 

- 

30 June 20204 

2,081,000 

2,510,000 

503,000 

616,500 

532,500 

697,500 

246,500 

n/a 

503,000 

616,500 

360,500 

337,500 

1.  Rights under the 2020-2022 LTIP were granted on 25 October 2019 to Mr Joyce (following approval by shareholders at the 2019 AGM) and 4 October 2019 for other Executives 
and will be tested against the performance hurdles as at 30 June 2022. The number of Rights granted was determined using the face value of a Right on 30 June 2019 of $5.40, 
being the start of the performance period. The fair value of a Right on the grant date was $3.59 for Mr Joyce and $4.06 per Right for other Executives. 

2.  Rights under the 2019-2021 LTIP were granted on 26 October 2018 to Mr Joyce (following approval by shareholders at the 2018 AGM) and 5 September 2018 for other 

Executives and will be tested against the performance hurdles as at 30 June 2021. The number of Rights granted was determined using the face value of a Right on 30 June 
2018 of $6.16, being the start of the performance period. The fair value of a Right on the grant date was $2.33 for Mr Joyce and $3.35 per Right for other Executives.  

3.  100% of Rights under the 2017-2019 LTIP (granted on 21 October 2016 to Mr Joyce and 5 September 2016 for other Executives) vested following the testing of performance 

hurdles as at 30 June 2019 and the Board’s approval of the 2017-2019 LTIP vesting outcome on 21 August 2019.  

4.  Rights under the 2018-2020 LTIP (granted on 27 October 2017 to Mr Joyce and 5 September 2017 for Other Executives) are included in the 30 June 2020 balance. The 

number of Rights granted was determined using the face value of a Right on 30 June 2017 of $5.72, being the start of the performance period. The fair value of a Right on the 
grant date was $3.30 for Mr Joyce and $2.98 per Right for other Executives. For Executive Management, 50% of these Rights vested following the testing of performance 
hurdles as at 30 June 2020 and the Board’s approval of the 2018-2020 LTIP vesting outcome on 19 August 2020. The CEO offered and the Board agreed to defer the decision 
until at least August 2021 as to whether his Rights will be forfeited or allowed to convert to shares. 

5.  Ms Hudson commenced as a KMP on 1 October 2019. 

Equity Holdings and Transactions 
Executive KMPs or their related parties directly, indirectly or beneficially held shares in the Qantas Group as detailed in the table below: 

Key Management 
Personnel – Executives 

Interest in Shares  
1 July 2019 

Commenced as 
KMP 

Awarded as 
Remuneration1 

Rights 
Converted 
to Shares 

Other 
Changes2 

Interest in Shares  
30 June 2020 

Alan Joyce 

Andrew David 

Gareth Evans 

Vanessa Hudson3 

Tino La Spina 

Olivia Wirth 

3,230,054 

499,573 

507,641 

- 

- 

- 

n/a 

58,568 

263,009 

 124,706  

- 

- 

97,768 

1,172,000 

(1,519,012) 

2,980,810 

33,088 

38,963 

- 

34,926 

31,250 

293,000 

(742,493) 

355,000 

(355,000) 

- 

- 

293,000 

(245,536) 

129,500 

(211,149) 

83,168 

546,604 

58,568 

345,399 

74,307 

1.  Shares awarded under the 2017/18 STIP are subject to a deferral period until after the release of the 2019/20 full-year financial results. Shares awarded under the 2018/19 

STIP are subject to a deferral period until after the release of the 2020/21 full-year financial results. 

2.  Other changes include shares purchased, sold, and forfeited, and on cessation as KMP. 
3.   Ms Hudson commenced as a KMP on 1 October 2019. 

Other than share-based payment compensation, all equity instrument transactions between the Executive KMP, including their related 
parties, and Qantas during the year have been on an arm’s length basis. 

51 

 
 
 
 
 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0    

Directors’ Report continued  
For the year ended 30 June 2020  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

Performance Remuneration Affecting Future Periods  
The fair value of share-based payments granted is amortised over the service period, therefore remuneration in respect of these 
awards may be reported in future years. The following table summarises the maximum value of the awards that will be reported in the 
statutory remuneration tables in future years, assuming all performance conditions are met. The minimum value of these awards is nil, 
should performance conditions not be satisfied.  

Future Expense by Plan 

Future Expense by Financial Year 

STIP Awards 

LTIP Awards 

Executives 

Alan Joyce 

Andrew David 

Gareth Evans 

Vanessa Hudson 

Tino La Spina 

Olivia Wirth 

2017/18 
 $’000 

2018/19 
 $’000 

2019/20 

 $’000   

2018-2020 
$’000 

2019-2021 
$’000 

2020-2022 
 $’000 

Total 
 $’000   

2021 
 $’000 

2022 
 $’000 

2023 
 $’000 

Total 
 $’000 

52 

17 

20 

9 

18 

14 

216 

73 

86 

59 

77 

69 

- 

- 

- 

- 

- 

- 

133 

26 

28 

5 

26 

12 

625 

194 

205 

77 

194 

164 

2,040  3,066 

1,848 

1,061 

157 

3,066 

499 

528 

415 

499 

424 

809 

867 

565 

814 

683 

502 

541 

322 

507 

422 

268 

285 

211 

269 

229 

39 

41 

32 

38 

32 

809 

867 

565 

814 

683 

11  NON-EXECUTIVE DIRECTOR FEES 
Non-Executive Director fees are determined within an aggregate Non-Executive Directors’ fee pool limit. An annual total fee pool of 
$3 million (excluding industry standard travel entitlements received) was approved by shareholders at the 2016 AGM. Total Non-Executive 
Directors’ remuneration (excluding industry standard travel entitlements received and other non-cash benefits) for the year ended 
30 June 2020 was $1.92 million (2019: $2.67 million), which is within the approved annual fee pool. Non-Executive Directors’ remuneration 
reflects the responsibilities of Non-Executive Directors. Fees are benchmarked against Non-Executive Director fees of ASX50 companies 
and revenue-based peer groups. Non-Executive Director fees remained unchanged in 2019/20. From 1 April 2020 to 30 June 2020, all 
Non-Executive Directors elected to forego 100 per cent of their fees. 

Board Fees – per contract 

Board 

Committees1 

Chair2 

Member 

Chair 

$610,000 

$158,000 

$63,500 

Board Fees – 1 April 2020 to 30 June 2020 

$0 

$0 

$0 

Member 

$31,750 

$0 

Actual Board Fees3 

$457,500 

$118,500 

$47,625 

$23,813 

1.  Committees are the Audit Committee, Remuneration Committee, Nominations Committee and Safety, Health, Environment and Security Committee. 
2.  The Chairman does not receive any additional fees for serving on or chairing any Board Committee. 
3.  Actual Board Fees is the Board Fees per agreement less the three months of zero pay from 1 April 2020 to 30 June 2020. 

Non-Executive Directors do not receive any performance-related remuneration. Overseas-based Non-Executive Directors are paid 
a travel allowance when travelling on international journeys of greater than six hours to attend Board and committee meetings or 
Board-related activities requiring participation of all Directors. 

In December 2019, a Non-Executive Director Fee Sacrifice Share Acquisition Plan was introduced whereby Non-Executive Directors 
can elect to sacrifice a percentage of their Board or Board and Committee fees in return for a grant of Rights to the equivalent value of 
the same number of Qantas ordinary shares. Each Right granted will convert automatically to one fully-paid Qantas ordinary share at 
the Conversion Date, which is six months from the Grant Date subject to remaining as a Non-Executive Director on the Conversion 
Date. The plan is designed to provide Non-Executive Directors the opportunity to build their shareholding in a tax effective manner and 
to further align their interests with the interests of shareholders. The plan commenced in March 2020, but following approval from the 
Board, each participating Non-Executive Director elected to withdraw as a result of the Board’s decision to receive nil fees from 1 April 
2020 to 30 June 2020.  

All Non-Executive Directors and eligible beneficiaries receive travel entitlements. The Chair and eligible beneficiaries are each entitled 
to four long-haul trips and 12 short-haul trips each calendar year and all other Non-Executive Directors and eligible beneficiaries are 
each entitled to three long-haul trips and nine short-haul trips each calendar year. These flights are not cumulative and lapse if they are 
not used during the calendar year in which the entitlement arises. 

Post-employment, the Chair and eligible beneficiaries are each entitled to two long-haul trips and six short-haul trips for each year of 
service and all other Non-Executive Directors and eligible beneficiaries are each entitled to one long-haul trip and three short-haul trips 
for each year of service. The accounting value of the travel benefit is captured in the remuneration table (as a non-cash benefit for travel 
during the year and as a post-employment benefit). 

52 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0    

Directors’ Report continued  
For the year ended 30 June 2020  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

Remuneration for 2019/20 – Non-Executive Directors 

$’000 

Richard Goyder 
Chair  

Maxine Brenner 
Non-Executive Director 

Richard Goodmanson1,2 
Non-Executive Director 
up to 26 October 2019 

Jacqueline Hey 
Non-Executive Director 

Belinda Hutchinson 
Non-Executive Director 

Michael L'Estrange 
Non-Executive Director 

Paul Rayner 
Non-Executive Director 

Todd Sampson 
Non-Executive Director 

Antony Tyler2,3 
Non-Executive Director 
from 26 October 2018 

Barbara Ward 
Non-Executive Director 

Total 

2020 

2019 

2020 

2019 

2020 

2019 

2020 

2019 

2020 

2019 

2020 

2019 

2020 

2019 

2020 

2019 

2020 

2019 

2020 

2019 

2020 

2019 

  Short-Term Employee Benefits 

Post-Employment Benefits 

Base Pay 
(Cash) 

Non-Cash 

Benefits  Sub-Total  Superannuation 

Travel 

Sub-Total 

Total 

442 

457 

152 

202 

94 

283 

130 

173 

152 

196 

152 

184 

175 

233 

130 

173 

186 

150 

198 

264 

1,811 

2,315 

37 

72 

57 

131 

- 

14 

11 

10 

51 

56 

11 

10 

24 

51 

106 

70 

- 

- 

39 

23 

336 

437 

479 

529 

209 

333 

94 

297 

141 

183 

203 

252 

163 

194 

199 

284 

236 

243 

186 

150 

237 

287 

2,147 

2,752 

16 

19 

14 

19 

- 

- 

12 

16 

14 

19 

14 

17 

15 

21 

12 

16 

- 

- 

16 

21 

113 

148 

29 

36 

12 

12 

12 

12 

12 

12 

12 

12 

12 

12 

12 

12 

12 

12 

12 

12 

12 

12 

45 

55 

26 

31 

12 

12 

24 

28 

26 

31 

26 

29 

27 

33 

24 

28 

12 

12 

28 

33 

524 

584 

235 

364 

106 

309 

165 

211 

229 

283 

189 

223 

226 

317 

260 

271 

198 

162 

265 

320 

137 

144 

250 

292 

2,397 

3,044 

1.  Mr Goodmanson retired as a Director on 25 October 2019. 
2.  Mr Goodmanson and Mr Tyler each received a travel allowance of $10,000 and $25,000 respectively during 2019/20 (2019: $30,000 for Mr Goodmanson and $25,000 for Mr 

Tyler). These amounts were included in their Base Pay (Cash). 

3.  2018/19 remuneration reflects the period served by Mr Tyler as a Non-Executive Director from 26 October 2018 to 30 June 2019. 

53 

 
 
 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0    

Directors’ Report continued  
For the year ended 30 June 2020  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

Equity Holdings and Transactions 
Non-Executive Director KMP or their related parties directly, indirectly or beneficially held shares in the Qantas Group as detailed in the 
table below: 

Key Management Personnel – Non-Executive Directors 

Richard Goyder 

Maxine Brenner 
Richard Goodmanson2 
Jacqueline Hey 

Belinda Hutchinson 

Michael L’Estrange  

Paul Rayner 

Todd Sampson 

Antony Tyler 

Barbara Ward 

Interest in  
Shares as at  
30 June 2019 

130,000 

30,065 

18,870 

38,170 

16,200 

15,012 

287,909 

7,095 

- 

44,694 

Other  
Changes1 

Ceased as  
Director 

Interest in  
Shares as at  
30 June 2020 

- 

- 

- 

- 

- 

- 

- 

7,000 

52,000 

- 

- 

- 

(18,780) 

- 

- 

- 

- 

- 

- 

- 

130,000 

30,065 

n/a 

38,170 

16,200 

15,012 

287,909 

14,095 

52,000 

44,694 

1.  Other Changes includes shares purchased and sold. 
2.  Mr Goodmanson retired as a Director on 25 October 2019. 

All equity instrument transactions between the Non-Executive Director KMP, including their related parties, and Qantas during the year 
have been on an arm’s length basis. 

Loans and Other Transactions with Key Management Personnel  
No KMP or their related parties held any loans from the Qantas Group during or at the end of the year ended 30 June 2020 or prior year. 

A number of KMPs and their related parties have transactions with the Qantas Group. All transactions are conducted on normal 
commercial arm’s length terms. 

54 

 
 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0    

Directors’ Report continued  
For the year ended 30 June 2020  

ENVIRONMENTAL OBLIGATIONS 
The Qantas Group’s operations are subject to a range of Commonwealth, State, Territory and international environmental legislation. 
The Qantas Group is committed to environmental sustainability with high standards for environmental performance. The Board places 
particular focus on the environmental aspects of its operations through the Safety, Health, Environment and Security Committee, which 
is responsible for monitoring compliance with these regulations and reporting to the Board. 

The Directors are satisfied that adequate systems are in place for the management of the Qantas Group’s environmental exposures 
and environmental performance. The Directors are also satisfied that relevant licences and permits are held and that appropriate 
monitoring procedures are in place to ensure compliance with those licences and permits. Any significant environmental incidents are 
reported to the Board. 

INDEMNITIES AND INSURANCE 
Under the Qantas Constitution, Qantas indemnifies, to the extent permitted by law, each Director and Company Secretary of Qantas 
against any liability incurred by that person as an officer of Qantas. 

The Directors and the Company Secretaries listed on pages 26 to 27 and individuals who formerly held any of these positions have the 
benefit of the indemnity in the Qantas Constitution. Members of Qantas’ Executive Management team and certain former members of 
the Executive Management team have the benefit of an indemnity to the fullest extent permitted by law and as approved by the Board. 
In respect of non-audit services, KPMG, Qantas’ auditor, has the benefit of an indemnity to the extent KPMG reasonably relies on any 
information provided by Qantas which is false, misleading or incomplete. No amount has been paid under any of these indemnities 
during 2019/20 or to the date of this Report. 

Qantas has insured against amounts which it may be liable to pay on behalf of Directors and officers or which it otherwise agrees to 
pay by way of indemnity. 

During the year, Qantas paid a premium for Directors’ and Officers’ liability insurance policies, which cover all Directors and officers of 
the Qantas Group. Details of the nature of the liabilities covered, and the amount of the premiums paid in respect of the Directors’ and 
Officers’ insurance policies, are not disclosed, as disclosure is prohibited under the terms of the contracts. 

NON-AUDIT SERVICES 
During the year, Qantas’ auditor, KPMG, performed certain other services in addition to its statutory duties. The Directors are satisfied 
that: 

a.  The non-audit services provided during 2019/20 by KPMG as the external auditor were compatible with the general standard of 

independence for auditors imposed by the Corporations Act 2001 

b.  Any non-audit services provided during 2019/20 by KPMG as the external auditor did not compromise the auditor independence 

requirements of the Corporations Act 2001 for the following reasons: 

–  KPMG services have not involved partners or staff acting in a managerial or decision-making capacity within the Qantas Group or 

being involved in the processing or originating of transactions 

–  KPMG non-audit services have only been provided where Qantas is satisfied that the related function or process will not have a 

material bearing on the audit procedures 

–  KPMG partners and staff involved in the provision of non-audit services have not participated in associated approval or 

authorisation processes 

–  A description of all non-audit services undertaken by KPMG and the related fees has been reported to the Board to ensure 

complete transparency in relation to the services provided 

–  The declaration required by section 307C of the Corporations Act 2001 confirming independence has been received from KPMG. 

A copy of the lead auditor’s independence declaration as required under section 307C of the Corporations Act 2001 is included on 
page 56.  

Details of the amounts paid to KPMG for audit and non-audit services provided during the year are set out in Note 28 to the Financial 
Statements. 

55 

Q A N T A S   A N N U A L   R E P O R T   2 0 2 0    

Directors’ Report continued 

For the year ended 30 June 2020  

LEAD AUDITOR’S INDEPENDENCE DECLARATION UNDER SECTION 307C OF THE CORPORATIONS ACT 2001 

To: The Directors of Qantas Airways Limited 

I declare that, to the best of my knowledge and belief, in relation to the audit for the financial year ended 30 June 2020, there  
have been: 

i.  no contraventions of the auditor independence requirements as set out in the Corporations Act 2001 in relation to the audit;  

and 

ii.  no contraventions of any applicable code of professional conduct in relation to the audit. 

KPMG 
Sydney 

18 September 2020 

Andrew Yates 
Partner 

KPMG, an Australian partnership and a member firm of the 
KPMG network of independent member firms affiliated with 
KPMG International Cooperative (‘KPMG International’), a 
Swiss entity. 

Limited liability by a scheme approved 
under Professional Standards 
Legislation 

Rounding 
Qantas is a company of a kind referred to in Australian Securities and Investments Commission (ASIC) Corporations (Rounding in 
Financial/Directors’ Reports) Instrument 2016/191 and in accordance with that Instrument, amounts in this Directors’ Report and the 
Financial Report have been rounded to the nearest million dollars unless otherwise stated. 

Signed pursuant to a Resolution of the Directors:  

Richard Goyder 
Chairman 

Alan Joyce 
Chief Executive Officer 

18 September 2020 

18 September 2020 

56 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0    

Financial Report 
For the year ended 30 June 2020  

FINANCIAL STATEMENTS 

Consolidated Income Statement 

Consolidated Statement of Comprehensive Income 

Consolidated Balance Sheet 

Consolidated Statement of Changes in Equity 

Consolidated Cash Flow Statement 

NOTES TO THE FINANCIAL STATEMENTS 

Operating Segments, Underlying Profit Before Tax and Return on Invested Capital 

Leases 

Intangible Assets 

Other Expenditure 

Net Finance Costs 

Earnings Per Share 

Revenue and Other Income 

Depreciation and Amortisation 

Income Tax Benefit/(Expense) 

Net Gain on Disposal of Assets 

Statement of Compliance and Basis of Preparation 

Investments Accounted For Under The Equity Method 

1 
2 
3 
4 
5 
6 
7 
8 
9 
10  Dividends and Other Shareholder Distributions 
11  Receivables 
12 
Inventories 
13  Assets Classified as Held For Sale 
14 
15  Property, Plant and Equipment 
16 
17 
18  Deferred Tax Assets/(Liabilities) 
19  Other Assets 
20  Revenue Received in Advance 
21  Net on Balance Sheet Debt 
22  Provisions 
23  Capital 
24  Government Grants and Assistance 
25 
26  Share-based Payments 
27 
28  Auditor’s Remuneration 
29  Notes to the Consolidated Cash Flow Statement 
30  Superannuation 
31  Deed of Cross Guarantee 
32  Related Parties 
33  Parent Entity Disclosures – Qantas Airways Limited 
34  Contingent Liabilities 
35  Post-Balance Date Events 
36  Material Business Risks 
37  Summary of Significant Accounting Policies 
38  New Standards and Interpretations Adopted by the Group 
39  New Standards and Interpretations not yet Adopted by the Group 

Financial Risk Management 

Impairment/(Reversal Of Impairment) of Assets and Related Costs 

Directors’ Declaration 
Independent Auditor’s Report 

58 

59 

60 

61 

63 

64 
68 
72 
73 
73 
73 
74 
74 
74 
76 
76 
77 
77 
77 
78 
79 
80 
81 
82 
82 
83 
84 
84 
85 
86 
90 
91 
97 
97 
98 
100 
102 
102 
104 
104 
105 
107 
118 
123 

124 
125 

57 

 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Consolidated Income Statement 
For the year ended 30 June 2020 

REVENUE AND OTHER INCOME 

Net passenger revenue 

Net freight revenue 

Other revenue and income 

Revenue and other income 

EXPENDITURE 

Manpower and staff-related 

Aircraft operating variable 

Fuel 

Depreciation and amortisation 

Share of net loss/(profit) of investments accounted for under the equity method 

Impairment/(reversal of impairment) of assets and related costs 

De-designation of fuel and foreign exchange hedges 

Redundancies and related costs 

Net gain on disposal of assets 

Other  

Expenditure 

Statutory (loss)/profit before income tax expense and net finance costs 

Finance income 

Finance costs 

Net finance costs  

Statutory (loss)/profit before income tax expense 

Income tax benefit/(expense) 

Statutory (loss)/profit for the year 

Attributable to: 

Members of Qantas 

Non-controlling interests 

Statutory (loss)/profit for the year 

Notes 

4(B) 

5 

14 

25 

27(C) 

6 

7 

8 

8 

8 

9 

2020 
$M 

2019 
(restated)1 
$M 

12,183 

15,696 

1,045 

1,029 

971 

1,299 

14,257 

17,966 

3,646 

3,520 

2,895 

2,045 

53 

1,456 

571 

565 

(7) 

1,950 

16,694 

(2,437) 

33 

(304) 

(271) 

(2,708) 

744 

(1,964) 

(1,964) 

- 

(1,964) 

4,268 

4,010 

3,846 

1,996 

(23) 

(39) 

- 

65 

(225) 

2,594 

16,492 

1,474 

47 

(329) 

(282) 

1,192 

(352) 

840 

840 

- 

840 

51.5 

51.3 

EARNINGS PER SHARE ATTRIBUTABLE TO MEMBERS OF QANTAS 

Basic Earnings Per Share (cents) 

Diluted Earnings Per Share (cents) 

3 

3 

(129.6) 

(129.6) 

1.  The Group adopted AASB 16 Leases effective 1 July 2019 using the full retrospective method of adoption and adopted the IFRIC agenda decision in relation to fair value hedges 

("IFRIC Fair Value hedging agenda decision") retrospectively. The comparative period presented above has been restated accordingly. Refer to Note 38 for further information. 

The above Consolidated Income Statement should be read in conjunction with the accompanying notes.

58 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Consolidated Statement of Comprehensive Income 
For the year ended 30 June 2020 

Statutory (loss)/profit for the year 

Items that are or may be subsequently reclassified to profit or loss 

Effective portion of changes in fair value of cash flow hedges, net of tax 

Transfer of effective hedging gains from hedge reserve to the Consolidated Income Statement, net of 
tax2 

De-designation of fuel and foreign exchange hedges to the Consolidated Income Statement, net of tax 

Recognition of effective cash flow hedges on capitalised assets, net of tax 

Net changes in hedge reserve for time value of options, net of tax 

Foreign currency translation of controlled entities 

Foreign currency translation of investments accounted for under the equity method 

Share of other comprehensive loss of investments accounted for under the equity method 

Items that will not subsequently be reclassified to profit or loss 

Defined benefit actuarial losses, net of tax 

Fair value (losses)/gains on investments, net of tax 

Other comprehensive loss for the year 

Total comprehensive (loss)/income for the year 

Attributable to: 

Members of Qantas 

Non-controlling interests 

Total comprehensive (loss)/income for the year 

2020 
$M 

2019 
(restated)1 
$M 

(1,964) 

840 

(205) 

(123) 

425 

(42) 

(232) 

(9) 

11 

(6) 

(40) 

(16) 

(237) 

(2,201) 

(2,201) 

- 

(2,201) 

51 

(249) 

- 

(13) 

(47) 

5 

13 

(6) 

(121) 

4 

(363) 

477 

477 

- 

477 

1.  The Group adopted AASB 16 Leases effective 1 July 2019 using the full retrospective method of adoption and adopted the IFRIC agenda decision in relation to fair value hedges 

("IFRIC Fair Value hedging agenda decision") retrospectively. The comparative period presented above has been restated accordingly. Refer to Note 38 for further information. 
2.  These amounts were allocated to revenue of $10 million (2019: nil), fuel expenditure of ($129) million (2019: ($356) million), foreign exchange gains of ($57) million (2019: nil) and 

income tax expense of $53 million (2019: $107 million) in the Consolidated Income Statement. 

The above Consolidated Statement of Comprehensive Income should be read in conjunction with the accompanying notes. 

59 

 
 
 
 
 
 
 
 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Consolidated Balance Sheet  
As at 30 June 2020 

CURRENT ASSETS 

Cash and cash equivalents 

Receivables 

Other financial assets 

Inventories 

Assets classified as held for sale 

Income tax receivable 

Other 

Total current assets 

NON-CURRENT ASSETS 

Receivables 

Other financial assets 

Investments accounted for under the equity method 

Property, plant and equipment 

Right of use assets 

Intangible assets 

Deferred tax assets 

Other 

Total non-current assets 

Total assets 

CURRENT LIABILITIES 

Payables 

Revenue received in advance 

Interest-bearing liabilities 

Lease liabilities 

Other financial liabilities 

Provisions 

Income tax liabilities 

Total current liabilities 

NON-CURRENT LIABILITIES 

Payables 

Revenue received in advance 

Interest-bearing liabilities 

Lease liabilities 

Other financial liabilities 

Provisions 

Deferred tax liabilities 

Total non-current liabilities 

Total liabilities 

Net assets 

EQUITY 

Issued capital 

Treasury shares 

Reserves 

Retained earnings 

Equity attributable to members of Qantas  

Non-controlling interests 

Total equity 

21(A) 

11 

27(B), (C) 

12 

13 

9(D) 

19 

11 

27(B), (C) 

14 

15 

16(A) 

17 

18 

19 

20 

21(B) 

16(B) 

27(C) 

22 

9(D) 

20 

21(B) 

16(B) 

27(C) 

22 

18 

23(A) 

23(B) 

2020 
$M 

3,520 

522 

216 

306 

58 

137 

193 

4,952 

124 

139 

59 

11,726 

1,440 

1,050 

167 

369 

15,074 

20,026 

2,351 

2,784 

868 

524 

238 

1,539 

- 

8,304 

99 

2,256 

5,825 

1,318 

47 

651 

- 

10,196 

18,500 

1,526 

3,104 

(51) 

(173) 

(1,357) 

1,523 

3 

1,526 

2019 
(restated)1 
$M 

2,157 

1,101 

334 

364 

1 

- 

231 

4,188 

77 

184 

217 

12,776 

1,419 

1,225 

- 

449 

16,347 

20,535 

2,366 

4,414 

610 

459 

89 

967 

113 

9,018 

- 

1,466 

4,527 

1,293 

48 

475 

694 

8,503 

17,521 

3,014 

1,871 

(152) 

111 

1,181 

3,011 

3 

3,014 

1.  The Group adopted AASB 16 Leases effective 1 July 2019 using the full retrospective method of adoption and adopted the IFRIC agenda decision in relation to fair value hedges 

("IFRIC Fair Value hedging agenda decision") retrospectively. The comparative period presented above has been restated accordingly. Refer to Note 38 for further information. 

The above Consolidated Balance Sheet should be read in conjunction with the accompanying notes. 

60 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Consolidated Statement of Changes in Equity 
For the year ended 30 June 2020 

30 June 2020 
$M 

Issued 
Capital 

Treasury 
Shares 

Employee 
Compensation 
Reserve 

Hedge 
Reserve 

Foreign 
Currency 
Translation 
Reserve 

Other 
Reserves1 

Retained 
Earnings 
(restated)2 

Non- 
controlling 
Interests 

Total 
Equity 
(restated)2 

Balance as at 1 July 2019 

1,871 

(152) 

101 

36 

2 

(28) 

1,181 

3 

3,014 

TOTAL COMPREHENSIVE (LOSS)/INCOME FOR THE YEAR 

Statutory loss for the year 

Other comprehensive (loss)/income 

Effective portion of changes in 
fair value of cash flow 
hedges, net of tax 

Transfer of effective hedging 
gains from hedge reserve to 
the Consolidated Income 
Statement, net of tax 

De-designation of fuel and 
foreign exchange hedges to 
the Consolidated Income 
Statement, net of tax 

Recognition of effective cash 
flow hedges on capitalised 
assets, net of tax 

Net changes in hedge reserve 
for time value of options, net 
of tax 

Defined benefit actuarial 
losses, net of tax 

Foreign currency translation 
of controlled entities 

Foreign currency translation 
of investments accounted for 
under the equity method 

Fair value losses on 
investments, net of tax 

Share of other comprehensive 
loss of investments accounted 
for under the equity method 

Total other comprehensive 
(loss)/income 

Total comprehensive 
(loss)/income for the year 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

TRANSACTIONS WITH OWNERS RECORDED DIRECTLY IN EQUITY 

Contributions by and distributions to owners 

Share buy-back 

Capital raising 

Dividends paid 

Treasury shares acquired 

Share-based payments 

Shares vested and transferred 
to employees 

Total contributions by and 
distributions to owners 

Total transactions with 
owners 

(95) 

1,328 

- 

- 

- 

- 

- 

- 

- 

(5) 

- 

106 

1,233 

101 

1,233 

101 

- 

- 

- 

- 

28 

(75) 

(47) 

(47) 

- 

(205) 

(123) 

425 

(42) 

(232) 

- 

- 

- 

- 

(6) 

(183) 

(183) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(9) 

11 

- 

- 

2 

2 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(40) 

- 

- 

(16) 

- 

(56) 

(1,964) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(56) 

(1,964) 

- 

- 

- 

- 

- 

- 

- 

- 

(348) 

- 

(204) 

- 

- 

(22) 

(574) 

(574) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(1,964) 

(205) 

(123) 

425 

(42) 

(232) 

(40) 

(9) 

11 

(16) 

(6) 

(237) 

(2,201) 

(443) 

1,328 

(204) 

(5) 

28 

9 

713 

713 

Balance as at 30 June 2020 

3,104 

(51) 

54 

(147) 

4 

(84) 

(1,357) 

3 

1,526 

1.  Other reserves as at 30 June 2020 includes the Defined Benefit Reserve of ($73) million and the Fair Value Reserve of ($11) million. 
2.  The Group adopted AASB 16 Leases effective 1 July 2019 using the full retrospective method of adoption and adopted the IFRIC agenda decision in relation to fair value hedges 

("IFRIC Fair Value hedging agenda decision") retrospectively. The comparative period presented above has been restated accordingly. Refer to Note 38 for further information. 

The above Consolidated Statement of Changes in Equity should be read in conjunction with the accompanying notes.

61 

Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Consolidated Statement of Changes in Equity continued 
For the year ended 30 June 2020 

30 June 2019 

$M 

Issued 
Capital 

Treasury 
Shares 

Employee 
Compensation 
Reserve 

Hedge 
Reserve 

Foreign 
Currency 
Translation 
Reserve 

Other 
Reserves1 

Retained 
Earnings 
(restated)2 

Non- 
controlling 
Interests 

Total 
Equity 
(restated)2 

Balance as at 1 July 2018 

2,508 

(115) 

106 

300 

(16) 

89 

709 

3 

3,584 

TOTAL COMPREHENSIVE INCOME/(LOSS) FOR THE YEAR 

Statutory profit for the year 

Other comprehensive income/(loss) 

Effective portion of changes in 
fair value of cash flow hedges, 
net of tax 

Transfer of hedging gains 
from hedge reserve to the 
Consolidated Income 
Statement, net of tax 

Recognition of effective cash 
flow hedges on capitalised 
assets, net of tax 

Net changes in hedge reserve 
for time value of options, net 
of tax 

Defined benefit actuarial 
losses, net of tax 

Foreign currency translation 
of controlled entities 

Foreign currency translation 
of investments accounted for 
under the equity method 

Fair value gains on 
investments, net of tax 

Share of other comprehensive 
loss of investments accounted 
for under the equity method 

Total other comprehensive 
(loss)/income 

Total comprehensive 
(loss)/income for the year 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

TRANSACTIONS WITH OWNERS RECORDED DIRECTLY IN EQUITY 

Contributions by and distributions to owners 

Share buy-back 

Dividends paid 

Treasury shares acquired 

Share-based payments 

Shares vested and transferred 
to employees 

Total contributions by and 
distributions to owners 

Total transactions with 
owners 

(637) 

- 

- 

- 

- 

- 

- 

(98) 

- 

61 

(637) 

(37) 

(637) 

(37) 

- 

- 

- 

49 

(54) 

(5) 

(5) 

- 

51 

(249) 

(13) 

(47) 

- 

- 

- 

- 

(6) 

(264) 

(264) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

5 

13 

- 

- 

18 

18 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(121) 

- 

- 

4 

- 

(117) 

840 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(117) 

840 

- 

- 

- 

- 

- 

- 

- 

- 

(363) 

- 

- 

(5) 

(368) 

(368) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

840 

51 

(249) 

(13) 

(47) 

(121) 

5 

13 

4 

(6) 

(363) 

477 

(637) 

(363) 

(98) 

49 

2 

(1,047) 

(1,047) 

Balance as at 30 June 2019 

1,871 

(152) 

101 

36 

2 

(28) 

1,181 

3 

3,014 

1.  Other reserves as at 30 June 2019 includes the Defined Benefit Reserve of ($33) million and the Fair Value Reserve of $5 million. 
2.  The Group adopted AASB 16 Leases effective 1 July 2019 using the full retrospective method of adoption and adopted the IFRIC agenda decision in relation to fair value hedges 

("IFRIC Fair Value hedging agenda decision") retrospectively. The comparative period presented above has been restated accordingly. Refer to Note 38 for further information. 

The above Consolidated Statement of Changes in Equity should be read in conjunction with the accompanying notes. 

62 

Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Consolidated Cash Flow Statement 
For the year ended 30 June 2020 

CASH FLOWS FROM OPERATING ACTIVITIES 

Cash receipts from customers 

Cash payments to suppliers and employees (excluding cash payments to employees 
for redundancies and related costs and discretionary bonus payments to non-
executive employees) 

Cash generated from operations 

Cash payments to employees for redundancies and related costs 

Discretionary bonus payments to non-executive employees 

Interest received 

Interest paid (interest-bearing liabilities) 

Interest paid (lease liabilities) 

Dividends received from investments accounted for under the equity method 

Australian income taxes paid 

Foreign income taxes paid 

Net cash from operating activities 

CASH FLOWS FROM INVESTING ACTIVITIES 

Payments for property, plant and equipment and intangible assets 

Interest paid and capitalised on qualifying assets 

Payments for investments held at fair value 

Proceeds from disposal of property, plant and equipment 

Proceeds from disposal of a controlled entity 

Proceeds from disposal of shares in associate 

Payments for investments accounted for under the equity method 

Net cash used in investing activities 

CASH FLOWS FROM FINANCING ACTIVITIES 

Payments for share buy-back 

Proceeds from share-issuance 

Payments for treasury shares  

Proceeds from interest-bearing liabilities 

Repayments of interest-bearing liabilities 

Repayments of lease liabilities 

Dividends paid to shareholders 

Aircraft lease refinancing 

Notes 

2020 
$M 

2019 
(restated)1 
$M 

14,460 

19,050 

(12,870) 

(15,425) 

16(B) 

9(D) 

9(D) 

29 

8 

10(B) 

21(D) 

21(D) 

16(B) 

10(A) 

1,590 

(58) 

(6) 

29 

(146) 

(82) 

15 

(255) 

(4) 

1,083 

3,625 

(58) 

(25) 

41 

(161) 

(101) 

11 

(156) 

(12) 

3,164 

(1,549) 

(1,944) 

(48) 

(22) 

50 

- 

- 

(2) 

(42) 

(60) 

333 

139 

11 

- 

(1,571) 

(1,563) 

(443) 

1,342 

(5) 

2,155 

(625) 

(367) 

(204) 

- 

1,853 

1,365 

2,157 

(2) 

3,520 

(637) 

- 

(98) 

1,137 

(733) 

(368) 

(363) 

(88) 

(1,150) 

451 

1,694 

12 

2,157 

Net cash from/(used in) financing activities 

Net increase in cash and cash equivalents held 

Cash and cash equivalents at the beginning of the year 

Effects of exchange rate changes on cash and cash equivalents 

Cash and cash equivalents at the end of the year 

21(A) 

1.  The Group adopted AASB 16 Leases effective 1 July 2019 using the full retrospective method of adoption and adopted the IFRIC agenda decision in relation to fair value hedges 

("IFRIC Fair Value hedging agenda decision") retrospectively. The comparative period presented above has been restated accordingly. Refer to Note 38 for further information. 

The above Consolidated Cash Flow Statement should be read in conjunction with the accompanying notes. 

63 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Notes to the Financial Statements 
For the year ended 30 June 2020 

1  STATEMENT OF COMPLIANCE AND BASIS OF PREPARATION 

(A)  REPORTING ENTITY 
Qantas Airways Limited (Qantas) is a for-profit company limited by shares, incorporated in Australia whose shares are publicly traded 
on the Australian Securities Exchange (ASX) and which is subject to the operation of the Qantas Sale Act 1992. 

The Consolidated Financial Statements for the year ended 30 June 2020 comprise Qantas and its controlled entities (together referred 
to as the Qantas Group) and the Qantas Group’s interest in investments accounted for under the equity method. 

Qantas has six subsidiaries that are material to the Qantas Group in 2020 and 2019. The parent has majority voting rights in respect of 
each of the material subsidiaries. Materiality has been assessed based on the expected long-term contribution of statutory profit/(loss) 
to the Qantas Group. 

The Consolidated Financial Statements of Qantas for the year ended 30 June 2020 were authorised for issue in accordance with a 
resolution of the Directors on 18 September 2020. 

i.  Statement of Compliance 
The Consolidated Financial Statements are general purpose financial statements which have been prepared in accordance with 
Australian Accounting Standards (AASBs) adopted by the Australian Accounting Standards Board and the Corporations Act 2001. 
The Consolidated Financial Statements also comply with International Financial Reporting Standards (IFRSs) and interpretations 
(IFRICs) adopted by the International Accounting Standards Board (IASB). 

The Consolidated Financial Statements have been prepared on a going concern basis, which assumes the Group will be able to meet 
its obligations as and when they fall due. 

ii.  Basis of Preparation 
The Consolidated Financial Statements are presented in Australian dollars (AUD), which is the functional currency of the Qantas Group, 
and have been prepared on the basis of historical cost except for the following material items in the Consolidated Balance Sheet: 

–  Derivatives at fair value through profit and loss and investments at fair value through other comprehensive income are measured at 

fair value 

–  Assets classified as held for sale are measured at the lower of carrying amount and fair value less costs to sell 

–  Net defined benefit asset/(liability) is measured at fair value of plan assets less the present value of the defined benefit obligation. 

Qantas is a company of the kind referred to in ASIC Corporations (Rounding in Financial/Directors’ Reports) Instrument 2016/191. In 
accordance with that Instrument, all financial information presented has been rounded to the nearest million dollars, unless otherwise 
stated. In addition, all financial information presented is representative of the Qantas Group, unless otherwise stated. 

(B)  NEW STANDARDS, INTERPRETATIONS AND AMENDMENTS ADOPTED BY THE GROUP 
The accounting policies adopted in the preparation of the Consolidated Financial Statements are consistent with those followed in the 
preparation of the Group’s Annual Consolidated Financial Statements for the year ended 30 June 2019, except for the below which 
have been adopted from 1 July 2019 including restatement of comparative reporting periods: 

–  AASB 16 Leases 

–  IFRIC agenda decision in relation to the treatment of fair value hedges of foreign currency risk and non-financial assets (IFRIC Fair 

Value hedging agenda decision).  

The nature and effect of these changes are disclosed in Note 38. 

In addition, the Group adopted AASB 2020-4 Amendments to Australian Accounting Standards – COVID-19 Related Rent Concessions, 
which amends AASB 16 and became effective from 1 June 2020. The amendment provides practical relief to lessees when accounting 
for rent concessions directly resulting from COVID-19, by allowing entities to elect not to account for COVID-19 related rent concessions 
as modifications under AASB 16. The Group elected to apply the lessee practical expedient, with the impact outlined within Note 16. As 
a result, COVID-19 related rental waivers are recognised as negative variable lease payments within Other Expenses. Changes in 
scheduled lease payments due to rent deferrals have been recognised within Lease Liabilities. 

(C)  CRITICAL ACCOUNTING ESTIMATES AND JUDGEMENTS 
The preparation of the Consolidated Financial Statements requires Management to make judgements, estimates and assumptions that 
affect the application of accounting policies and reported amounts of assets, liabilities, income and expenses. It also requires the directors 
to exercise their judgment in the process of applying the Group’s accounting policies. The estimates and associated assumptions are 
based on historical experience and various other factors that are believed to be reasonable under the circumstances, the results of 
which form the basis for making the judgements about carrying values of assets and liabilities that are not readily apparent from other 
sources. Actual results may differ from these estimates. 

Estimates and underlying assumptions are reviewed on an ongoing basis, as appropriate to the particular circumstances. Revisions to 
accounting estimates are recognised in the period in which the estimate is revised and in any future periods affected. Judgements made 
by Management in the application of AASBs, that have a significant effect on the Consolidated Financial Statements and estimates with 
a significant risk of material adjustment in future periods (with the exception of those arising from the adoption of AASB 16 Leases and 
the IFRIC Fair Value hedging agenda decision as outlined above) are included in the following notes: 

–  Note 1(D) – Impact of COVID-19 on Financial Reporting 

–  Note 25 – Impairment/(Reversal of impairment) of Assets and Related Costs 

–  Note 27(C) – Derivatives and Hedging Instruments 

–  Note 30 – Superannuation 

–  Note 37(D) – Summary of significant accounting policies (Revenue) 

–  Note 37(M) – Summary of significant accounting policies (Provisions) 

64 

Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Notes to the Financial Statements continued  
For the year ended 30 June 2020 

1  STATEMENT OF COMPLIANCE AND BASIS OF PREPARATION (CONTINUED) 

(D)  IMPACT OF COVID-19 ON FINANCIAL REPORTING 
The impact of COVID-19 on the Qantas Group has been unprecedented. The section below outlines key areas of impact relevant to the 
Consolidated Financial Statements for the year ended 30 June 2020. Additional information on how the Group has been impacted by 
and is responding to COVID-19 is provided in the Review of Operations on pages 12 to 22. 

i.  Overview of COVID-19 Impact on the Qantas Group and the Group’s Recovery Plan 
The measures taken by Governments across the world to slow the spread of COVID-19 severely impacted airlines as travel restrictions 
and border closures were imposed. These travel restrictions, and the resulting decrease in demand has resulted in significant capacity 
reductions domestically and internationally. The Group took immediate and decisive action to mitigate the impact of COVID-19, 
including a reduction in flight capacity (domestic and international), workforce stand downs, operational cost-out measures, capital 
expenditure deferrals and cancellation of proposed shareholder distributions. 

Governments worldwide have announced relief packages to support affected businesses, including specifically the aviation industry, to 
mitigate the impact of COVID-19. The Australian Aviation Financial Relief package was introduced to provide refunds or waivers of a 
range of Government changes on the aviation industry. The JobKeeper Payment was introduced to help keep Australians in jobs and 
support affected businesses. 

In addition, the Australian Government commissioned Qantas to conduct various charter repatriation flights and rescue flights. Along 
with other Australian domestic airlines, Qantas also operated domestic, regional and international flights as part of the Minimum Viable 
Network intended to maintain vital air transport links. Qantas also secured a contract to conduct freight services under the International 
Freight Assistance Mechanism to ensure import and export freight routes remained open.  

In addition to operational responses, the Group boosted liquidity by cutting capital expenditure, cancelling shareholder distributions and 
sourcing additional funding through $1.75 billion in new debt, with no financial covenants, and a $1.36 billion fully underwritten 
Institutional Placement. Refer to the Capital Structure and Liquidity section below for further details.  

Recovery Plan 

In June 2020, the Group announced a three-year plan to accelerate the recovery from the COVID-19 crisis and create a stronger 
platform for future profitability, long-term shareholder value and to preserve as many jobs as possible.  

The immediate focus of the plan is to: 

–  Rightsize the Group’s workforce, fleet and other costs according to demand projections, with the ability to scale up as flying returns 

–  Restructure to deliver ongoing cost savings and efficiencies across the Group’s operations in a changing market 

–  Recapitalise through an equity raising to strengthen the Group’s financial resilience to recovery and the opportunities it presents.  

The plan is designed to account for the uncertainties associated with the crisis, preserving as many key assets and skills as the Group 
can reasonably carry to support the eventual recovery. COVID-19 represents the biggest challenge ever faced by global aviation and 
the Group’s response to the crisis is scaled accordingly. 

Key actions of the plan include: 

–  Reducing the Group’s pre-crisis workforce by at least 6,000 roles across all parts of the business 

–  Continuing the stand down for 20,000 employees, particularly those associated with international operations, until flying returns to 

normal 

–  Retiring Qantas’ six remaining 747s immediately, six months ahead of schedule 

–  Grounding up to 100 aircraft for up to 12 months (some for longer), including most of the international fleet. The majority are 

expected to ultimately go back into service but some leased aircraft may be returned at the end of their current lease term. The 
Group’s A380 fleet (12 aircraft) will be grounded for the foreseeable future 

–  A321neo and 787-9 fleet deliveries have been deferred to minimise capital expenditure. 

65 

 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Notes to the Financial Statements continued  
For the year ended 30 June 2020 

1  STATEMENT OF COMPLIANCE AND BASIS OF PREPARATION (CONTINUED) 

(D)  IMPACT OF COVID-19 ON FINANCIAL REPORTING (CONTINUED) 

ii.  Capital Structure and Liquidity 
The Qantas Group’s Financial Framework is designed to achieve top quartile Total Shareholder Return relative to the ASX100 and 
global airline peers. The Framework’s key elements are to: 

–  Maintain an optimal capital structure that minimises the cost of capital by holding an appropriate level of Net Debt1. The appropriate 
level of net debt reflects the Qantas Group’s size, measured by Invested Capital. This is consistent with investment grade credit 
metrics 

–  Deliver ROIC that exceeds the weighted average cost of capital through the cycle 

–  Make disciplined capital allocation decisions between reinvestment, debt reduction and distribution of surplus capital to shareholders 

while maintaining an optimal capital structure. 

Surplus capital is determined on a forward-looking basis, which is the difference between the projected net debt position and the target 
net debt position whilst ROIC remains above 10 per cent. 

The Qantas Group maintains access to a broad range of debt markets, both secured and unsecured. The Qantas Group maintains a 
prudent liquidity policy that ensures adequate coverage of liquidity requirements while considering a range of adverse scenarios. 

The Group responded quickly to increase liquidity following the impact of COVID-19 on the business, raising $1.75 billion in new debt 
funding between 31 December 2019 and 30 June 2020. The Group continues to have no financial covenants on the new debt raising. 

In March 2020, the Group cancelled the off-market share buy-back announced in February 2020, which preserved $150 million in cash. 
In June 2020, the Group revoked the interim dividend, announced in February 2020 and deferred in March 2020, avoiding cash outflow 
of $201 million. Decisions on future shareholder distributions will continue to be made in line with the Group’s Financial Framework. 

On 25 June 2020, the Group announced a fully underwritten Institutional Placement (Placement) to raise approximately $1.36 billion 
and a non-underwritten retail Share Purchase Plan for eligible existing shareholders. 

The Placement was completed prior to 30 June 2020 with 372.7 million shares (approximately 25 per cent increase to total shares 
on issue) issued at $3.65 per share. This transaction was recorded in Issued Capital and received in Cash within the Consolidated 
Balance Sheet for the year ended 30 June 2020. 

Proceeds from the equity raising will be used to accelerate the Group’s recovery, strengthen its balance sheet and position it to 
capitalise on opportunities aligned with its strategy. 

As at 30 June 2020, including the completion of the underwritten Placement, the Group’s available liquidity was $4.5 billion, including 
$3.5 billion of cash and cash equivalents and $1 billion undrawn facility. 

As at 30 June 2020, Net Debt (as measured by the Group’s Financial Framework) was $4.7 billion with no major debt maturities until 
June 2021 and no financial covenants on its debt. 

Subsequent to year end, the retail Share Purchase Plan was completed resulting in the issuance of 22.5 million shares at $3.18 per 
share (totalling $71.7 million). This transaction will be recognised within the 2020/21 financial year. The Group also completed the debt 
raising of a 10-year, $0.5 billion unsecured bond issue as part of its ongoing management of its debt maturity profile. The proceeds will 
strengthen short-term liquidity and be used to pay $0.4 billion in bonds due to expire in June 2021. 

The Group continues to hold an investment grade credit rating from Moody’s (Baa2). 

At the present time, the Group continues to consider that COVID-19 will not impact the Group’s ability to continue as a going concern or 
to pay its debt as and when they become due and payable. 

1.  Net debt includes on balance sheet debt and capitalised aircraft lease liabilities under the Group’s Financial Framework. Capitalised aircraft lease liabilities are measured at fair 
value at the lease commencement date and remeasured over lease term on a principal and interest basis. Residual value of capitalised aircraft lease liabilities denominated in 
foreign currency is translated at the long-term exchange rate. 

66 

 
 
 
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Notes to the Financial Statements continued  
For the year ended 30 June 2020 

1  STATEMENT OF COMPLIANCE AND BASIS OF PREPARATION (CONTINUED) 

(D)  IMPACT OF COVID-19 ON FINANCIAL REPORTING (CONTINUED) 

iii.  Impact on Accounting Judgements and Estimates 
COVID-19, together with the Group’s immediate actions and responses and the strategy within the Recovery Plan have influenced 
certain accounting judgements and estimates impacting the Consolidated Financial Statements for the year ended 30 June 2020. 

The Group’s Recovery Plan has been the primary reference where forward assumptions are required to support judgements and 
estimates, in addition to any previously existing sources of information. 

Given the significance of the impact of COVID-19 on the Group, the judgements and estimates informed by the Recovery Plan are in 
some circumstances materially different from judgements made in previous financial years. There are uncertainties about future 
economic and market conditions which will impact the assumptions in the Recovery Plan. 

The Recovery Plan assumptions have impacted key judgements and estimates within the following areas of the Financial Report: 

Area of Annual Report 

Impact on Judgements and Estimates 

Impairment Testing 

The Recovery Plan informed forecast cash flows used in the determination of the recoverable 
amounts of cash generating units (CGUs) using the Value in Use method. 
The Recovery Plan informed other asset specific impairments where assets will be idle or abandoned. 
The carrying value of investments has also been significantly impacted by COVID-19, requiring 
judgement of recoverable amounts. 

Fleet Strategy 

Refer to Note 25 for further details on impairment testing. 

The Recovery Plan informed judgements around fleet strategy during the three-year plan. This has 
included around 100 aircraft to be grounded for up to 12 months (some for longer, including the 
A380 fleet which will be grounded for the foreseeable future), early retirement of the 747 fleet, 
deferral of A321neo and 787-9 fleet deliveries and assumptions around aircraft lease returns 
provisions. 

Provision for redundancies  The Recovery Plan informed the recognition of redundancy provisions as at 30 June 2020 for the 

Refer to Note 1(D)(i) for further information. 

restructuring announced on 25 June 2020. 

Refer to Note 22 for further details on redundancies. 

Hedge designation and 
hedge accounting 

The Recovery Plan informed key inputs to hedging designation and hedge accounting requirements 
including forecast fuel consumption and forecast income and expenditure denominated in foreign 
currencies. 

Provision for Employee 
Entitlements 

The Recovery Plan informed judgements around the expected pattern of usage of leave provisions, 
which impacted the measurement of provisions for annual leave and long-service leave.  

Refer to Note 27(C) for details on hedge designation and hedge accounting. 

Refer to Note 22 for further details on provisions for Employee Entitlements. 

Balance Sheet Presentation  The Recovery Plan informed assumptions around the presentation of refund liabilities as payables, 

current or non-current treatment of Qantas Points and revenue received in advance. 

Revenue Recognition 
(Impact of breakage 
Assumptions) 

The significant impact of COVID-19 together with strategies within the Recovery Plan informed 
assumptions around customer and member behaviour and customer engagement strategies which 
impacted assumptions around breakage. 

Income Tax 

The Recovery Plan informed judgement around the recognition and recoverability of a net deferred 
tax asset relating to income tax losses. 

Refer to Note 9 for details on Income Tax and Note 18 Deferred Tax Assets. 

67 

 
 
 
 
 
 
 
 
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Notes to the Financial Statements continued  
For the year ended 30 June 2020 

2  OPERATING SEGMENTS, UNDERLYING PROFIT BEFORE TAX AND RETURN ON INVESTED CAPITAL 

(A)  OPERATING SEGMENTS 
The Qantas Group comprises the following operating segments: 

QANTAS 
GROUP 

Qantas  
Domestic 

Qantas 
International 

Jetstar  
Group 

Qantas 
Loyalty 

Corporate 

Passenger Flying Businesses and Air Cargo  
and Express Freight Businesses 

Customer Loyalty 
Recognition Programs 

Centralised Management 
and Governance 

i.  Underlying EBIT 
Underlying EBIT is the primary reporting measure used by the Qantas Group’s Chief Operating Decision Making Bodies (CODM), being 
the Chief Executive Officer, Group Management Committee and the Board of Directors, for the purpose of assessing the performance 
of Qantas Domestic, Qantas International, Jetstar Group, and Qantas Loyalty operating segments. The primary reporting measure of 
the Corporate segment is Underlying PBT, as net finance costs are managed centrally and are not allocated to the Qantas Domestic, 
Qantas International, Jetstar Group or Qantas Loyalty operating segments. 

Underlying EBIT is calculated using a consistent methodology as Underlying PBT as outlined below (refer to section B) but excluding 
the impact of net finance costs. 

ii.  Analysis by Operating Segment 

2020 

$M 

REVENUE AND OTHER INCOME 

Qantas 
Domestic 

Qantas 
International 

Jetstar 
Group 

Qantas 
Loyalty  Corporate 

Unallocated/ 
Eliminations1  Consolidated 

External segment revenue and other income 

4,334 

5,849 

2,897 

1,106 

Inter-segment revenue and other income 

338 

228 

109 

118 

Total segment revenue and other income 

4,672 

6,077 

3,006 

1,224 

Share of net (loss)/profit of investments 
accounted for under the equity method 

Underlying EBITDA 

Depreciation and amortisation2 

Underlying EBIT 

Net finance costs 

Underlying PBT 

ROIC %3 

3 

3 

(59) 

- 

896 

(723) 

173 

841 

421 

(785) 

(447) 

56 

(26) 

390 

(49) 

341 

64 

(793) 

(729) 

- 

(15) 

- 

(15) 

7 

- 

7 

- 

(117) 

(17) 

(134) 

(271) 

(405) 

14,257 

- 

14,257 

(53) 

2,416 

(2,021) 

395 

(271) 

124 

5.8% 

1.  Unallocated/Eliminations represents unallocated and other businesses of the Qantas Group that are not considered to be reportable segments including consolidation elimination 

entries. It also includes the impact of discount rate changes on provisions (refer to Note 7) and changes in presentation of income/expenses where the determination of whether the 
Group is acting as principal or agent is made on consolidation. 

2.  Depreciation and amortisation differs from the depreciation and amortisation recognised in the Consolidated Income Statement due to items not included in Underlying PBT. Refer 

to Note 2(B). 

3.  ROIC % represents Return on Invested Capital (ROIC) EBIT divided by Average Invested Capital. Refer to Note 2(C). 

68 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Notes to the Financial Statements continued 
For the year ended 30 June 2020 

2  OPERATING SEGMENTS, UNDERLYING PROFIT BEFORE TAX AND RETURN ON INVESTED CAPITAL (CONTINUED) 

(A)  OPERATING SEGMENTS (CONTINUED) 

2019 (restated)1 
$M 

REVENUE AND OTHER INCOME 

Qantas  
Domestic 

Qantas 
International 

Jetstar 
Group 

Qantas  
Loyalty  Corporate 

Unallocated/ 
Eliminations2  Consolidated 

External segment revenue and other income 

5,730 

7,125 

3,823 

1,488 

Inter-segment revenue and other income 

368 

295 

138 

166 

Total segment revenue and other income 

6,098 

7,420 

3,961 

1,654 

Share of net profit of investments accounted 
for under the equity method 

8 

9 

6 

- 

Underlying EBITDA 

Depreciation and amortisation3 

Underlying EBIT 

Net finance costs 

Underlying PBT 

ROIC %4 

1,503 

(725) 

778 

1,045 

836 

(722) 

(436) 

323 

400 

414 

(38) 

376 

4 

- 

4 

- 

(156) 

(15) 

(171) 

(282) 

(453) 

(204) 

(967) 

17,966 

- 

(1,171) 

17,966 

- 

(98) 

- 

(98) 

23 

3,544 

(1,936) 

1,608 

(282) 

1,326 

19.2% 

1.  The Group adopted AASB 16 Leases effective 1 July 2019 using the full retrospective method of adoption and adopted the IFRIC agenda decision in relation to fair value hedges 
("IFRIC Fair Value hedging agenda decision") retrospectively. The comparative period presented above has been restated accordingly. Refer to Note 38 for further information. 
2.  Unallocated/Eliminations represents unallocated and other businesses of the Qantas Group which are not considered to be reportable segments including consolidation elimination 
entries. It also includes the impact of discount rate changes on provisions (refer to Note 7) and changes in presentation of income/expenses where the determination of whether the 
Group is acting as principal or agent is made on consolidation. 

3.  Depreciation and amortisation differs from the depreciation and amortisation recognised in the Consolidated Income Statement due to items not included in Underlying PBT. Refer 

to Note 2(B). 

4.  ROIC % represents Return on Invested Capital (ROIC) EBIT divided by Average Invested Capital. Refer to Note 2(C). 

Passenger revenue primarily arises within the Qantas Domestic, Qantas International and Jetstar Group segments. Freight revenue 
primarily arises within Qantas International, except when belly space is utilised in Qantas Domestic and Jetstar Group.  

Marketing revenue and redemption revenue in relation to the issuance and redemption of Qantas Points is recognised within the 
Qantas Loyalty segment. Marketing revenue on inter-segment Qantas Point issuances is eliminated on consolidation. Redemption 
revenue arising from Qantas Group flight redemptions is recognised within Net Passenger Revenue on consolidation. The inter-
segment arrangements with Qantas Loyalty are not designed to derive a net profit from inter-segment Qantas Point issuances and 
redemptions.  

Redemption revenue in relation to products provided by suppliers outside the Group, such as Qantas Store redemptions and other 
carrier redemptions is recognised in the Consolidated Income Statement net of related costs, as the Group is an agent. For the 
purposes of segment reporting, the Qantas Loyalty segment reports these redemptions on a gross basis. Adjustments are made within 
consolidation eliminations to present these redemptions on a net basis at a Group level within Other Revenue and Income. 

(B)  UNDERLYING PROFIT BEFORE TAX (UNDERLYING PBT) AND RECONCILIATION TO STATUTORY PROFIT BEFORE TAX 
Underlying PBT is a non-statutory measure and is the primary reporting measure used by the CODM for the purpose of assessing the 
performance of the Group. The objective of measuring and reporting Underlying PBT is to provide a meaningful and consistent 
representation of the underlying performance of each operating segment and the Qantas Group.  

Underlying PBT includes the impact of COVID-19 on the operating performance of the Group. Group Revenue for 2019/20, as 
recognised within Underlying PBT, is down $3.7 billion compared to 2018/19, consistent with Statutory Loss primarily due to the 
impact of COVID-19. 

Likewise, the impact of the decisive actions taken by the Group to mitigate the impact of COVID-19 including a reduction in flight 
capacity domestically and internationally (including reductions in costs from fuel and variable costs), workforce stand downs and 
operational cost-out measures have also been recognised in Underlying PBT. Government support to mitigate the impact of COVID-19 
from travel restrictions and border closures including the Australian Aviation Financial Relief Package, JobKeeper Payment, Minimum 
Viable Network flights and International Freight Assistance Mechanism payments, together with costs to operate or payments to 
employees are also recorded in Underlying PBT. 

Items which are identified by Management and reported to the CODM bodies as not representing the underlying performance of the 
business are not included in Underlying PBT. The determination of these items is made after consideration of their nature and 
materiality and is applied consistently from period to period. 

Items not included in Underlying PBT primarily result from revenues or expenses relating to business activities in other reporting 
periods, transformational/restructuring initiatives, transactions involving investments, impairments of assets and other transactions 
outside the ordinary course of business. 

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Notes to the Financial Statements continued  
For the year ended 30 June 2020 

2  OPERATING SEGMENTS, UNDERLYING PROFIT BEFORE TAX AND RETURN ON INVESTED CAPITAL (CONTINUED) 

(B)  UNDERLYING PROFIT BEFORE TAX (UNDERLYING PBT) AND RECONCILIATION TO STATUTORY PROFIT BEFORE TAX 

(CONTINUED) 

The impact of COVID-19 and the Group’s Recovery Plan have resulted in items not included in Underlying PBT, including asset 
impairments (including the A380 fleet), Recovery Plan restructuring costs including redundancies and de-designated hedging due 
to a significant decrease in flying activity. These are in addition to transformation costs directly incurred to enable the delivery of 
transformation benefits. 

RECONCILIATION OF UNDERLYING PBT TO STATUTORY (LOSS)/PROFIT BEFORE TAX 

Underlying PBT 

Items not included in Underlying PBT 

– Transformation costs and discretionary bonus for non-executive employees 

– Recovery Plan restructuring costs 

– (Impairment)/reversal of impairment of assets and related costs  

– De-designation of fuel and foreign exchange hedges 

– Net gain on disposal of assets 

– Unrealised foreign exchange movements from the adoption of AASB 16 and the IFRIC Fair value 

hedging agenda decision 

– Other 

Total items not included in Underlying PBT 

Statutory (Loss)/Profit Before Income Tax Expense 

In the 2020 financial year, the items outside of Underlying PBT included: 

Item Outside of 
Underlying PBT 

Description 

2020 
$M 

2019  
(restated) 
$M 

124 

1,326 

(191) 

(642) 

(1,428) 

(571) 

- 

- 

- 

(2,832) 

(2,708) 

(254) 

- 

39 

- 

192 

(105) 

(6) 

(134) 

1,192 

Transformation costs 
and discretionary 
bonuses for non-
executive employees 

$191 million including redundancy and related costs of $44 million, fleet restructuring costs of $62 million 
(primarily related to costs for the introduction of the 789 Dreamliners and retirement of the 747 fleet), other 
upfront costs of $55 million directly incurred to enable the delivery of transformation benefits and $30 million 
of discretionary bonuses to non-executive employees which will be paid to non-executive employees after 
the employees’ post-wage freeze collective agreement is voted upon and approved. 

Recovery Plan 
restructuring costs 

$642 million including people restructuring costs of $575 million and fleet restructuring costs of $67 million 
resulting from the announced COVID-19 Recovery Plan. People restructuring costs include redundancy 
costs and the remeasurement of employee entitlement provisions due to rightsizing and restructuring 
strategies in the Recovery Plan. Fleet restructuring costs resulted from changes to fleet strategy as a result 
of the Recovery Plan. 

Impairment of assets 
and related costs 

Impairments of assets and related costs includes: 
–  $1,087 million impairment of the Group’s A380 fleet, including related spares, inventories and onerous 

contracts. With the impact of COVID-19 and the closure of international borders, the Group’s A380 fleet 
is expected to be grounded for the foreseeable future 

–  $23 million impairment relating to the early retirement of the Group’s 747 fleet  
–  $150 million impairment of property, plant and equipment, intangible assets and other assets not 

expected to be recovered in the Recovery Plan 

–  $25 million impairment of the Group’s investment in Jetstar Pacific 
–  $73 million impairment of Goodwill and indefinite lived intangible assets in Jetstar Asia 
–  $70 million impairment of the Group’s investment in Helloworld. 
Refer to Note 25 for details on impairment of assets and related costs. 

The Group hedges fuel price risk in accordance with the Treasury Risk Management Policy. Hedge 
accounting is applied when the requirements of AASB 9 Financial Instruments are met. Where the forecast 
fuel purchase transaction is no longer expected to occur, then hedge accounting is discontinued 
prospectively, and the amount accumulated in equity is reclassified to the Consolidated Income Statement. 
The significant decrease in flying activity in the last quarter of the 2019/20 financial year and into the 
2020/21 financial year has resulted in hedge accounting being discontinued where forecast fuel purchases 
are no longer expected to occur. De-designation of fuel and foreign exchange hedges of $571 million has 
been recognised immediately in the Consolidated Income Statement. Refer to Note 27 for further details on 
de-designation of fuel and foreign exchange hedges. 

De-designation of fuel 
and foreign exchange 
hedges  

70 

 
 
 
 
 
 
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Notes to the Financial Statements continued 
For the year ended 30 June 2020 

2  OPERATING SEGMENTS, UNDERLYING PROFIT BEFORE TAX AND RETURN ON INVESTED CAPITAL (CONTINUED) 

(B)  UNDERLYING PROFIT BEFORE TAX (UNDERLYING PBT) AND RECONCILIATION TO STATUTORY PROFIT BEFORE TAX 

(CONTINUED) 

The 2019 financial year included the following items (restated where relevant for the adoption of AASB 16 and the IFRIC Fair Value 
hedging agenda decision): 

Items Outside of 
Underlying PBT 

Description 

Transformation costs 
and discretionary 
bonuses for non-
executive employees 

$254 million included redundancy and related costs of $65 million, fleet restructuring costs of $107 million 
(primarily related to costs for the introduction of the 789 Dreamliners and retirement of the 747 fleet), other 
upfront costs of $55 million directly incurred to enable the delivery of transformation benefits and $27 million 
of discretionary bonuses to non-executive employees which will be paid to non-executive employees after 
the employees post-wage freeze collective agreement is voted upon and approved.  

Reversal of 
impairment of 
associate 

$39 million relating to the Group’s investment in Helloworld Travel Limited. The reversal of the impairment 
has been recognised as an item outside of Underlying PBT consistent with the treatment of the original 
impairment. 

Net gain on disposal 
of assets 

Net gain on disposal of assets of $192 million is comprised of: 
–  Net gain on disposal of a controlled entity of $47 million arising from the sale of the Qantas Catering 

business 

–  Net gain on disposal of Airport Terminal assets of $141 million primarily relating to the gain on disposal 

of Melbourne Domestic Terminal assets 

–  Net gain on partial disposal of associate of $4 million relating to the Group’s investment in Helloworld 

Travel Limited. The Group sold 2 million shares for $5.50 per share in September 2018.  

Unrealised foreign 
exchange movements 
from the adoption of 
AASB 16 and the 
IFRIC Fair Value 
hedging agenda 
decision 

Following the adoption of AASB 16 and the IFRIC Fair Value hedging agenda decision, the Group put in 
place accounting hedge designations to manage the foreign exchange movements of foreign currency by 
designating foreign currency interest-bearing liabilities and lease liabilities as the hedging instrument in a 
cash flow hedge relationship. In accordance with AASB 9, these designations apply prospectively from 1 
July 2019. For comparative periods before the designation (which have been restated for the adoption of 
AASB 16 and the IFRIC Fair Value hedging agenda decision) the foreign exchange movements were 
recognised immediately in the Consolidated Income Statement. As the difference between reporting 
periods arose due to the timing of accounting hedge designations, the impact on the Consolidated Income 
Statement in the comparative period has been recognised outside of Underlying PBT to ensure 
comparability.  

(C)  RETURN ON INVESTED CAPITAL  
Return on Invested Capital (ROIC %) is a non-statutory measure and is the primary financial return measure of the Group. ROIC % is 
calculated as Return on Invested Capital EBIT (ROIC EBIT) divided by Average Invested Capital.  

i.  ROIC EBIT 
ROIC EBIT is derived by adjusting Underlying EBIT for the period to exclude leased aircraft depreciation under AASB 16 and include 
notional depreciation for these aircraft to account for them as if they were owned. 

In addition, for non-aircraft leases, ROIC EBIT is reduced for the full lease payments rather than depreciation under AASB 16 to 
account for these items as a service cost. The objective of these adjustments is to show an EBIT result which is indifferent to the 
financing or ownership structure of aircraft assets and that treats non-aircraft leases as a service cost rather than a debt repayment. 

ROIC EBIT 

Underlying EBIT 

Add back: Lease depreciation under AASB 16 

Less: Notional depreciation1 

Less: Cash expenses for non-aircraft leases 

ROIC EBIT 

2020 
$M 

395 

402 

(108) 

(225) 

464 

2019  
(restated) 
$M 

1,608 

351 

(114) 

(187) 

1,658 

1.  For calculating ROIC, capitalised leased aircraft are included in the Group's Invested Capital at the AUD market value (referencing AVAC) at the date of commencing operations at 
the prevailing AUD/USD rate. This value is depreciated notionally in accordance with the Group's accounting policies, with the calculated depreciation reported above known as 
notional depreciation. Where leased aircraft were classified as finance leases under the previous accounting standard (AASB 117), the capitalised amount and notional depreciation 
for ROIC is consistent with the recognised accounting values. 

71 

 
 
 
 
 
 
 
 
 
 
 
 
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Notes to the Financial Statements continued  
For the year ended 30 June 2020 

2  OPERATING SEGMENTS, UNDERLYING PROFIT BEFORE TAX AND RETURN ON INVESTED CAPITAL (CONTINUED) 

(C)  RETURN ON INVESTED CAPITAL (CONTINUED) 

ii.  Average Invested Capital 
The objective of the Group's Financial Framework is to show Invested Capital which is indifferent to financing or ownership structures 
of aircraft assets (leased versus owned). Invested Capital includes the net assets of the business other than cash, debt, other financial 
assets/(liabilities), tax balances and right of use assets (leased aircraft, property and other assets measured under AASB 16). 

To account for the capital invested in leased aircraft, Invested Capital includes an amount representing the capitalised value of leased 
aircraft assets as if they were owned. Invested Capital includes the full capital held in leased aircraft, which is a non-statutory adjustment, 
as in accordance with Australian Accounting Standards (AASB 16 Leases) right of use assets are only measured with reference to the 
lease term. 

Average Invested Capital is equal to the average of the monthly Invested Capital for the year. 

INVESTED CAPITAL 

Receivables (current and non-current) 

Inventories 

Other assets (current and non-current) 

Investments accounted for under the equity method 

Property, plant and equipment 

Intangible assets 

Assets classified as held for sale 

Payables (current and non-current) 

Provisions (current and non-current) 

Revenue received in advance (current and non-current) 
Capitalised aircraft leased assets1 

Invested Capital as at 30 June  

Average Invested Capital for the year ended 30 June 

2020 
$M 

646 

306 

562 

59 

11,726 

1,050 

58 

(2,450) 

(2,190) 

(5,040) 

1,301 

6,028 

8,055 

2019 
(restated) 
$M 

1,178 

364 

680 

217 

12,776 

1,225 

1 

(2,366) 

(1,442) 

(5,880) 

1,424 

8,177 

8,631 

1.  For calculating ROIC, capitalised leased aircraft are included in the Group's Invested Capital at the AUD market value (referencing AVAC) at the date of commencing operations at 
the prevailing AUD/USD rate. This value is notionally depreciated in accordance with the Group's accounting policies with the calculated depreciation reported above known as 
notional depreciation. The carrying value (AUD market value less accumulated notional depreciation) is reported within Invested Capital as capitalised aircraft leased assets. Where 
leased aircraft were classified as finance leases under the previous accounting standard (AASB 117), the capitalised amount and notional depreciation for ROIC is consistent with 
the recognised accounting values. 

iii.  ROIC % 

ROIC %1 

1.  ROIC % is calculated as Return on Invested Capital EBIT (ROIC EBIT) divided by Average Invested Capital for the year. 

iv.  ROIC (Statutory EBIT) % 

ROIC (Statutory EBIT) %1 

2020 
% 

5.8 

2019  
(restated) 
% 

19.2 

2020 
% 

(29.4) 

2019 
% 

17.7 

1.  ROIC (Statutory EBIT) % is calculated by replacing Underlying EBIT with Statutory EBIT, maintaining a consistent methodology to ROIC % as outlined in Section C (i) to (iii). 

v.  Underlying Earnings Per Share 

Underlying Earnings Per Share1 

2020 
cents 

5.9 

2019 
(restated) 
cents 

57.3 

1.   Underlying Earnings Per Share is calculated as Underlying PBT less tax expense (based on the Group’s effective tax rate of (27.5%) (2019: 29.5%) divided by the weighted 

average number of shares outstanding during the year, excluding unallocated treasury shares. 

3  EARNINGS PER SHARE 

Basic Earnings Per Share1 
Diluted Earnings Per Share2 

2020 
cents 

(129.6) 

(129.6) 

2019 
(restated) 
cents 

51.5 

51.3 

1.  Weighted average number of shares used in basic Earnings Per Share calculation of 1,516 million (2019: 1,631 million) excludes unallocated treasury shares. 
2.  Weighted average number of shares used in basic and diluted Earnings Per Share calculation is the same for financial year 2019/20. Weighted average number of shares used in 

diluted Earnings Per Share calculation of 1,516 million (2019: 1,639 million) excludes unallocated treasury shares and prior year also includes the effect of share Rights expected to 
vest (using treasury stock method). 

72 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Notes to the Financial Statements continued 
For the year ended 30 June 2020 

3  EARNINGS PER SHARE (CONTINUED) 

Statutory (loss)/profit attributable to members of Qantas 

NUMBER OF SHARES 

Issued shares as at 1 July 

Shares bought back and cancelled 

Capital raising 

Issued shares as at 30 June 

Weighted average number of shares for the year 

4  REVENUE AND OTHER INCOME 

(A)  REVENUE AND OTHER INCOME BY GEOGRAPHIC AREA 

Net passenger and freight revenue 

Australia 

Overseas 

Total net passenger and freight revenue 

Other revenue and income 

Total revenue and other income 

$M 

(1,964) 

Number 
M 

1,571 

(80) 

373 

1,864 

1,518 

$M 

840 

Number 
M 

1,684 

(113) 

- 

1,571 

1,634 

2020 
$M 

2019 
$M 

9,262 

3,966 

13,228 

1,029 

14,257 

11,897 

4,770 

16,667 

1,299 

17,966 

Net passenger and freight revenue is attributed to a geographic region based on the point of sale and where not directly available, on a 
pro-rata basis. Other revenue and income is not allocated to a geographic region as it is impractical to do so. 

(B)  OTHER REVENUE AND INCOME 

Frequent Flyer marketing revenue and other Qantas Loyalty businesses 
Qantas Store and other redemption revenue1,2 

Third Party services revenue 

Other income 

Total other revenue and income 

2020 
$M 

467 

96 

263 

203 

2019  
(restated) 
$M 

481 

99 

350 

369 

1,029 

1,299 

1.  Frequent Flyer redemption revenue excludes redemptions on Qantas Group flights which are reported as Net Passenger Revenue in the Consolidated Income Statement. 
2.  Where the Group acts as an agent for redemptions, an adjustment is made within consolidation eliminations to present these redemptions on a net basis. 

5  DEPRECIATION AND AMORTISATION 

Property, plant and equipment 

Right of use assets 

Intangible assets 

Total depreciation and amortisation 

6  NET GAIN ON DISPOSAL OF ASSETS 

Net gain on disposal of property, plant and equipment 

Net gain on disposal of Airport Terminal Assets 

Net gain on partial disposal of associate 

Net gain on disposal of a controlled entity 

Total net gain on disposal of assets 

Note 

15 

16 

17 

2020 
$M 

1,446 

402 

197 

2,045 

2020 
$M 

(7) 

- 

- 

- 

(7) 

2019  
(restated) 
$M 

1,481 

351 

164 

1,996 

2019 
(restated) 
$M 

(33) 

(141) 

(4) 

(47) 

(225) 

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Notes to the Financial Statements continued  
For the year ended 30 June 2020 

7  OTHER EXPENDITURE 

Commissions and other selling costs 

Computer and communication 

Capacity hire (excluding lease components) 

Property occupancy and utility expenses 

Marketing and advertising 

Discretionary bonus to non-executive employees 

Discount rate changes impact on provisions 

Other 

Total other expenditure 

8  NET FINANCE COSTS 

FINANCE INCOME 

Interest income on financial assets measured at amortised cost 

Unwind of discount on receivables 

Total finance income 

FINANCE COSTS 

Interest expense on financial liabilities measured at amortised cost 

Interest expense on leases 

Interest paid and capitalised on qualifying assets1 

Total finance costs on financial liabilities 

Unwind of discount on provisions and other liabilities 

Employee benefits 

Other liabilities and provisions 

Total unwind of discount on other liabilities and provisions 

Total finance costs 

Net finance costs 

2020 
$M 

506 

489 

268 

176 

160 

30 

7 

314 

2019 
(restated) 
$M 

733 

488 

312 

218 

199 

27 

92 

525 

1,950 

2,594 

2020 
$M 

29 

4 

33 

(223) 

(96) 

48 

(271) 

(15) 

(18) 

(33) 

(304) 

(271) 

2019 
(restated) 
$M 

42 

5 

47 

(233) 

(101) 

42 

(292) 

(20) 

(17) 

(37) 

(329) 

(282) 

Note 

16(B) 

1.  The borrowing costs are capitalised using the average interest rate for the year applicable to the Qantas Group’s debt facilities throughout the year, being 4.9 per cent (2019: 

5.5 per cent). 

9 

INCOME TAX BENEFIT/(EXPENSE) 

(A)  INCOME TAX RECOGNISED IN THE CONSOLIDATED INCOME STATEMENT 

Current income tax expense 

Current income tax – Australia 

Current income tax – foreign  

Total current income tax expense 

Deferred income tax benefit/(expense) 

Origination and reversal of temporary differences 

Benefit/(utilisation) of tax losses  

Current year deferred income tax benefit/(expense) 

Adjustments for the prior year 

Total deferred income tax benefit/(expense) 

Total income tax benefit/(expense) in the Consolidated Income Statement 

74 

2020 
$M 

- 

(4) 

(4) 

675 

86 

761 

(13) 

748 

744 

2019  
(restated) 
$M 

(253) 

(5) 

(258) 

(75) 

(3) 

(78) 

(16) 

(94) 

(352) 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Notes to the Financial Statements continued 
For the year ended 30 June 2020 

9 

INCOME TAX BENEFIT/(EXPENSE) (CONTINUED) 

(B)  RECONCILIATION BETWEEN INCOME TAX AND STATUTORY (LOSS)/PROFIT BEFORE INCOME TAX 

Statutory (loss)/profit before income tax benefit/(expense) 
Income tax benefit/(expense) using the domestic corporate tax rate of 30 per cent 
Adjusted for: 
Differences in (loss)/income from investments accounted for under the equity method 
Non-deductible losses for foreign branches 
Non-deductible losses for controlled entities 
Write-down of investments and non-deductible CGU impairments 
Non-assessable gain on property, plant and equipment 
Other net non-assessable items 
Under provision from prior periods 
Income tax benefit/(expense) 

(C)  INCOME TAX RECOGNISED DIRECTLY IN THE CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME 

Income tax on: 

Cash flow hedges 

Defined benefit actuarial losses 

Fair value gains on investments 

Income tax benefit recognised directly in the Consolidated Statement of Comprehensive Income 

(D)   RECONCILIATION OF INCOME TAX BENEFIT/(EXPENSE) TO INCOME TAX RECEIVABLE/(PAYABLE) 

2020 
$M 

76 

17 

(2) 

91 

Income tax benefit/(expense) 

Adjusted for temporary differences 

Receivables 

Inventories 

Investments accounted for under the equity method 

Property, plant and equipment and intangible assets 

Right of use assets 

Payables 

Revenue received in advance 

Interest-bearing liabilities 

Lease liabilities 

Other financial assets/(liabilities) 

Provisions 

Other items 

Temporary differences 

Adjustments for the prior year 

Tax on taxable income 

Tax losses utilised (Australian) 
Tax losses recognised (Australian)1  
Tax instalments paid2  
Income tax receivable/(payable)3 

2020 
$M 

744 

29 

(2) 

(23) 

(352) 

(4) 

14 

(80) 

(15) 

(16) 

20 

(219) 

(27) 

(675) 

13 

82 

- 

(86) 

141 

137 

2020 
$M 

(2,708) 
812 

2019  
(restated) 
$M 

1,192 
(358) 

(20) 
(5) 
(19) 
(29) 
- 
6 
(1) 
744 

3 
(9) 
(8) 
- 
27 
9 
(16) 
(352) 

2019 
(restated) 
$M 

111 

52 

(2) 

161 

2019 
(restated) 
$M 

(352) 

(4) 

(5) 

12 

119 

(8) 

26 

(17) 

68 

4 

(72) 

(34) 

(14) 

75 

16 

(261) 

3 

- 

145 

(113) 

1.  A deferred tax asset of $86 million has been recognised for income tax losses and is expected to be recovered in future periods. 
2.  Australian income tax payments in the Consolidated Cash Flow Statement total $255 million, comprising $141 million Australian income tax instalments referable to 2019/20 and 

$114 million referable to 2018/19. In addition, the Group paid $4 million in foreign income taxes. 

3.  The financial year 2019/20 net income tax receivable of $137 million is made up of $141 million receivable for Australian income tax and $4 million payable for overseas income tax. 

Income tax paid and payable was less than 30 per cent of the Qantas Group’s Statutory (Loss)/Profit Before Tax due to temporary 
differences of $(675) million (2019: $75 million) that result in differences between taxable income and Statutory (Loss)/Profit Before 
Tax. These differences will reverse in future periods.  

75 

 
 
 
 
 
 
 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Notes to the Financial Statements continued  
For the year ended 30 June 2020 

10  DIVIDENDS AND OTHER SHAREHOLDER DISTRIBUTIONS 

2019 final dividend 

Amount per 
Ordinary Share 
cents 
13.0 

Franked Amount per 
Ordinary Share 
cents 
13.0 

Dividend 
Declared 
$M 
204 

Payment 
Date 
September 2019 

(A)  DIVIDENDS DECLARED AND PAID 
During the year ended 30 June 2020, the Group paid a fully franked dividend of 13 cents per ordinary share, totalling $204 million on 23 
September 2019. 

(B)  OTHER SHAREHOLDER DISTRIBUTIONS 
During the year ended 30 June 2020, the Group completed an off-market share buy-back of $443 million, which was announced in 
August 2019. The Group purchased 79.7 million ordinary shares on issue at a discounted share price of $5.56 (market price $6.47 at 
14 per cent buy-back discount). 

In February 2020, the Group announced a fully franked dividend of 13.5 cents per ordinary share and an off-market share buy-back of 
up to $150 million. To preserve liquidity in response to the impact of COVID-19, the off-market share buy-back was subsequently 
cancelled in March 2020 and the interim dividend was subsequently revoked in June 2020. 

(C)  FRANKING ACCOUNT 

Total franking account balance at 30 per cent 

2020 
$M 

- 

2019 
$M 

113 

The above amount represents the balance of the franking account as at 30 June, after taking into account adjustments for: 

–  Franking credits that will arise from the payment of income tax payable for the current year 

–  Franking credits that will arise from the receipt of dividends recognised as receivables at the year end 

–  Franking credits that may be prevented from being distributed in subsequent years. 

Franking debits equal to the expected Australian income tax refund of $141 million that will be received during financial year 2020/21. 
As such, expected future income tax payments and/or receipt of future franked dividends will need to exceed $141 million to generate a 
positive franking credit balance that could be distributed to shareholders. The ability to utilise the franking credits is dependent upon 
there being sufficient available profits to declare dividends. 

11  RECEIVABLES 

Trade receivables 

Less provision for impairment losses 

Total trade receivables 

Sundry receivables 

Finance lease receivable1 

Total other receivables 

Total receivables 

2020 
$M 

2019 
(restated) 
$M 

Current  Non-current 

Total 

Current  Non-current 

Total 

335 

(17) 

318 

202 

2 

204 

522 

- 

- 

- 

101 

23 

124 

124 

335 

(17) 

318 

303 

25 

328 

646 

889 

(4) 

885 

216 

- 

216 

1,101 

- 

- 

- 

77 

- 

77 

77 

889 

(4) 

885 

293 

- 

293 

1,178 

1.  The Group has subleased property and classified the sublease as a finance lease. The subleased portion of the right of use asset was derecognised and the Group recognised a 

finance lease receivable (net investment in the finance lease). The interest income recognised on the net investment in the finance lease was $0.5 million (2019: nil). 

The ageing of trade receivables, net of provision for expected credit losses, at 30 June was1: 

Not past due 

Past due 1–30 days 

Past due 31–120 days 

Past due 121 days or more 

Total trade receivables 

2020 
$M 

191 

86 

4 

37 

318 

2019 
(restated) 
$M 

777 

56 

36 

16 

885 

1.  The Group assesses at each reporting date whether the carrying value of financial assets is impaired. Where necessary, a provision for expected credit losses (ECL) is recognised, 
depending on whether there has been a significant increase in credit risk, including risk of default occurring since initial recognition. Refer to Note 37(G) for the Group’s accounting 
policy. 

76 

 
 
 
 
 
 
 
 
 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Notes to the Financial Statements continued 
For the year ended 30 June 2020 

12  INVENTORIES 

Engineering expendables1 

Consumables stores 

Work in progress 

Total inventories 

2020 
$M 

256 

50 

- 

306 

2019 
$M 

312 

49 

3 

364 

1.  During the year, an impairment of $66 million in Engineering expendables was recognised in relation to the Group’s A380 inventories. Refer to Note 25 for more information. 

13  ASSETS CLASSIFIED AS HELD FOR SALE 
Assets held for sale relates to aircraft and engines of $58 million (2019: $1 million). 

The fair value measurement for property, plant and equipment classified as held for sale has been categorised under the fair value 
hierarchy as Level 2. Refer to Note 37(C) for a definition of the fair value hierarchy. 

2020 
$M 

Aircraft and engines 

Total assets classified as held for sale 

2019 
$M 

Aircraft and engines 

Catering business disposal group 

Total assets classified as held for sale 

Opening Net  
Book Value 

Transferred from 
Property, Plant and 
Equipment 

1 

1 

71 

71 

Opening Net  
Book Value 

1 

53 

54 

Disposals 

(14) 

(14) 

Disposals 

- 

(53) 

(53) 

Closing Net 
Book Value 

58 

58 

Closing Net  
Book Value 

1 

- 

1 

14  INVESTMENTS ACCOUNTED FOR UNDER THE EQUITY METHOD 

Ownership interest in investments accounted for under the equity method 

Fiji Resorts Limited 

Hallmark Aviation Services L.P. 

HT & T Travel Philippines, Inc. 

Holiday Tours and Travel (Thailand) Ltd. 

Holiday Tours and Travel Vietnam Co. Ltd. 

Holiday Tours and Travel (GSA) Ltd. 

Helloworld Travel Limited 

Jetstar Japan Co. Ltd.1 

Jetstar Pacific Airlines Aviation Joint Stock Company 

PT Holidays Tours & Travel 

1.  Based on voting rights. 

$M 

Balance as at 1 July 

Additions/(disposals) 

Dividends received 

Share of net (loss)/profit 

Share of reserves and other movements 

(Impairment)/reversal of impairment1 

Balance as at 30 June 

June 2020 
% 

June 2019 
% 

21 

49 

28 

37 

37 

37 

15 

33 

30 

37 

2020 
$M 

217 

2 

(15) 

(53) 

3 

(95) 

59 

21 

49 

28 

37 

37 

37 

15 

33 

30 

37 

2019  
(restated) 
$M 

166 

(7) 

(11) 

23 

7 

39 

217 

Note 

25(C) 

1.   The Group recognised an impairment of $70 million in relation to its investment in Helloworld Ltd (ASX: HLO) including the Group’s share of impairment loss on Goodwill and other 
non-current assets recognised by Helloworld for the year ended 30 June 2020. The recoverable amount of the Group’s investment in Helloworld was determined with reference to 
the volume weighted average price (VWAP) in the last quarter of the 2019/20 financial year. The Group also recognised an impairment of $25 million in relation to its investment in 
Jetstar Pacific due to the announced exit of the business reducing the carrying value of Jetstar Pacific to nil.  

77 

 
 
 
 
 
 
 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Notes to the Financial Statements continued  
For the year ended 30 June 2020 

15  PROPERTY, PLANT AND EQUIPMENT 

$M 

Freehold land 

Buildings 

Leasehold 
improvements 

Plant and equipment 

Aircraft and engines 

Aircraft spare parts 

Aircraft deposits 

Total property, plant 
and equipment 

2020 
$M 

Freehold land 

Buildings 

Leasehold 
improvements 

Plant and equipment 

Aircraft spare parts 

Aircraft deposits 

Total property, plant 
and equipment 

2019 
(restated) 
$M  

Freehold land 

Buildings 

Leasehold 
improvements 

2020 
$M 

Accumulated 
Depreciation and 
Impairment 

- 

(215) 

(873) 

(1,043) 

(11,943) 

(432) 

- 

At Cost 

49 

288 

1,082 

1,437 

21,728 

886 

762 

Net Book  
Value 

49 

73 

209 

394 

9,785 

454 

762 

2019 (restated) 
$M 

Accumulated 
Depreciation and 
Impairment 

- 

(212) 

(840) 

(1,075) 

(12,242) 

(382) 

- 

At Cost 

49 

289 

1,052 

1,493 

22,989 

872 

783 

Net Book  
Value 

49 

77 

212 

418 

10,747 

490 

783 

26,232 

(14,506) 

11,726 

27,527 

(14,751) 

12,776 

Opening  
Net Book 
Value 

Cash 
Additions1 

Aircraft 
Lease 

Refinancing  Disposals  Transfers2 

Transferred 
(to)/from 
Assets 
Classified as 
Held for Sale  Depreciation 

Impair-

ment  Other3 

Closing 
Net 
Book 
Value 

49 

77 

212 

418 

490 

783 

- 

- 

74 

55 

982 

76 

254 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(8) 

(14) 

(1) 

- 

(23) 

- 

- 

(3) 

2 

230 

(4) 

(241) 

(16) 

- 

- 

- 

- 

- 

(4) 

- 

- 

(34) 

(41) 

- 

- 

1 

49 

73 

209 

(65) 

- 

(8) 

394 

(72) 

(1,300) 

(921) 

133  9,785 

1 

- 

(43) 

(40) 

- 

- 

(25) 

(34) 

454 

762 

(71) 

(1,446) (1,002) 

67  11,726 

Aircraft 
Lease 

Refinancing  Disposals  Transfers2 

Transferred 
(to)/from 
Assets 
Classified as 
Held for Sale  Depreciation 

Impair-

ment  Other3 

Closing 
Net 
Book 
Value 

12,776 

1,441 

Opening  
Net Book 
Value 

Cash 
Additions1 

49 

79 

392 

- 

- 

37 

- 

- 

- 

- 

88 

- 

- 

- 

- 

- 

- 

(91) 

(10) 

(45) 

(4) 

(1) 

- 

8 

244 

- 

(246) 

(4) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(4) 

(38) 

(58) 

(1,338) 

(43) 

- 

(1,481) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

2 

49 

77 

(78) 

212 

(2) 

418 

19  10,747 

(26) 

(16) 

490 

783 

(101)  12,776 

Plant and equipment 

408 

107 

Aircraft and engines 

10,624 

1,114 

Aircraft spare parts 

Aircraft deposits 

Total property, plant 
and equipment 

474 

665 

86 

380 

12,691 

1,724 

88 

(141) 

Aircraft and engines 

10,747 

1.  Additions includes capitalised interest of $42 million (2019: $37 million). 
2.  Transfers includes transfers between categories of property, plant and equipment and transfers from/(to) other balance sheet accounts. 
3.  Other includes non-cash movements, movements in accrued payments for property, plant and equipment (2020: $113 million, 2019: $15 million) and disposals where the proceeds 

have not yet been received (2020: nil), 2019: ($78 million). 

(A)  AIRCRAFT BY GEOGRAPHIC AREA 
Aircraft supporting the Group’s global operations are primarily located in Australia, with the exception of those aircraft which are 
currently in storage overseas. 

(B)  SECURED ASSETS 
Certain aircraft and engines act as security against related financing facilities. Under the terms of certain financing facilities entered into 
by the Qantas Group, the underwriters to these agreements have a fixed charge over certain aircraft and engines to the extent that debt 
has been issued directly to those underwriters. The total carrying amount of assets under pledge is $6,326 million (2019: $5,277 million). 

78 

 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Notes to the Financial Statements continued 
For the year ended 30 June 2020 

15  PROPERTY, PLANT AND EQUIPMENT (CONTINUED) 

(C)  CAPITAL EXPENDITURE COMMITMENTS 
The Group’s capital expenditure commitments as at 30 June 2020 are $9,028 million (2019: $9,550 million). The Group has certain 
rights within its aircraft purchase contracts which can defer the capital expenditure commitments. 

The Group’s capital expenditure commitments are predominantly denominated in US dollars. Commitments reported above are translated 
to the Group’s Australian dollar presentational currency at the 30 June 2020 closing exchange rate of $0.69 (30 June 2019: $0.69).  

16  LEASES 

(A)  RIGHT OF USE ASSETS 

$M 

Aircraft 

Property 

Other 

Total right of use assets 

2020 
$M  

Aircraft 

Property 

Other 

Total right of use assets 

2020 
$M 

Accumulated 
Depreciation and 
Impairment 

(1,994) 

(845) 

(186) 

(3,025) 

At Cost 

2,604 

1,527 

334 

4,465 

Opening  
Net Book 
Value 

Additions/ 
modifications/ 
remeasurements 

2019 
$M 

Accumulated 
Depreciation 
and Impairment 

(1,781) 

(737) 

(110) 

(2,628) 

At Cost 

2,465 

1,377 

205 

4,047 

Net Book  
Value 

610 

682 

148 

1,440 

Transfers1  Depreciation 

Other2 

684 

640 

95 

1,419 

147 

177 

129 

453 

- 

(25) 

- 

(25) 

(214) 

(127) 

(61) 

(402) 

(7) 

17 

(15) 

(5) 

Net Book  
Value 

684 

640 

95 

1,419 

Closing Net 
Book Value 

610 

682 

148 

1,440 

1.  Transfers includes transfers from/(to) lease receivables where the Group is a sub-lessor. 
2.  Other movements include foreign exchange movements, changes in the measurement of make good assets and the impairment of other right of use assets, mainly supporting the 

Group's A380 fleet of $14 million. 

2019 
$M  

Aircraft 

Property 

Other 

Total right of use assets 

Opening  
Net Book 
Value 

Additions/ 
modifications/ 
remeasurements 

785 

582 

81 

1,448 

88 

172 

35 

295 

Transfers  Depreciation 

Other1 

- 

- 

- 

- 

(215) 

(114) 

(22) 

(351) 

26 

- 

1 

27 

Closing Net 
Book Value 

684 

640 

95 

1,419 

1.  Other movements include foreign exchange movements and changes in the measurement of make good assets. 

(B)  LEASE LIABILITIES 

Aircraft 

Property 

Other 

Total lease liabilities 

2020 
$M 

Aircraft 

Property 

Other 

2020 
$M 

2019 
$M 

Current 

Non-current 

Total 

Current 

Non-current 

282 

163 

79 

524 

491 

740 

87 

773 

903 

166 

1,318 

1,842 

260 

156 

43 

459 

570 

669 

54 

1,293 

Total 

830 

825 

97 

1,752 

Opening  
Balance 

Additions/ 
modifications/ 
remeasurements 

Lease 
Repayments1 

Interest 

Foreign 
Exchange 

Other2  

Closing  
Balance 

830 

825 

97 

147 

177 

129 

453 

(242) 

(142) 

(65) 

(449) 

36 

55 

5 

96 

2 

2 

- 

4 

- 

(14) 

- 

(14) 

773 

903 

166 

1,842 

Total lease liabilities 

1,752 

1.   Lease repayments of $449 million includes $367 million principal repayments and $82 million interest repayments. The lease repayments exclude deferred lease repayments of 

$60 million which represents $14 million of interest accrued and $46 million of principal.  

2.  Other movements include rental waivers of $13 million and gains on early termination of leases. 

79 

 
 
 
 
 
 
 
 
 
 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Notes to the Financial Statements continued  
For the year ended 30 June 2020 

16  LEASES (CONTINUED) 

(B)  LEASE LIABILITIES (CONTINUED) 

2019 
$M 

Aircraft 

Property 

Other 

Total lease liabilities 

Opening  
Balance 

Additions/ 
modifications/ 
remeasurements 

Lease 
Repayments1 

Interest 

Foreign 
Exchange 

Other2  

Closing  
Balance 

917 

766 

83 

1,766 

88 

172 

35 

295 

(275) 

(166) 

(28) 

(469) 

46 

52 

3 

101 

54 

9 

4 

67 

1.  Lease repayments of $469 million includes $368 million principal repayments and $101 million interest repayments.  
2.  Other movements relate to gains on early termination of leases. 

(C)  RECOGNISED WITHIN OTHER EXPENSES IN THE CONSOLIDATED INCOME STATEMENT 

Lease expense for short-term leases  

Variable lease expenses not included in lease liabilities 

Rental waivers  

17  INTANGIBLE ASSETS 

- 

(8) 

- 

(8) 

2020 
$M 

5 

- 

13 

830 

825 

97 

1,752 

2019 
(restated) 
$M 

19 

12 

- 

Goodwill 

Airport landing slots 

Software 

Brand names and trademarks 

Customer contracts/relationships 

Contract intangible assets 

Total intangible assets 

2020 
$M 

Goodwill 

Airport landing slots 

Software 

Brand names and trademarks 

Customer contracts/relationships 

Contract intangible assets 

Total intangible assets 

2019 
$M 

Goodwill 

Airport landing slots 

Software 

Brand names and trademarks 

Customer contracts/relationships 

Contract intangible assets 

Total intangible assets 

2020 
$M 

Accumulated 
Amortisation 
and Impairment 

Net Book 
Value 

- 

- 

(1,281) 

- 

(4) 

- 

(1,285) 

162 

35 

685 

1 

- 

167 

1,050 

At Cost 

162 

35 

1,966 

1 

4 

167 

2,335 

2019 
$M 

Accumulated 
Amortisation 
and Impairment 

Net Book 
Value 

- 

- 

(1,081) 

- 

(3) 

- 

209 

35 

826 

28 

1 

126 

At Cost 

209 

35 

1,907 

28 

4 

126 

2,309 

(1,084) 

1,225 

Opening Net 
Book Value 

Cash 
Additions1 

Transfers2  Amortisation 

Impairment 

Other3 

Closing Net  
Book Value 

209 

35 

826 

28 

1 

126 

1,225 

- 

- 

150 

- 

- 

41 

191 

- 

- 

1 

- 

- 

- 

1 

- 

- 

(197) 

- 

- 

- 

(47) 

- 

(97) 

(26) 

- 

- 

(197) 

(170) 

- 

- 

2 

(1) 

(1) 

- 

- 

162 

35 

685 

1 

- 

167 

1,050 

Opening Net 
Book Value 

Cash 
Additions1 

Transfers2  Amortisation 

Impairment 

Other3 

Closing Net  
Book Value 

207 

35 

757 

26 

1 

87 

1,113 

- 

- 

240 

- 

- 

39 

279 

- 

- 

(7) 

- 

- 

- 

- 

- 

(164) 

- 

- 

- 

(7) 

(164) 

- 

- 

- 

- 

- 

- 

- 

2 

- 

- 

2 

- 

- 

4 

209 

35 

826 

28 

1 

126 

1,225 

1.  Additions includes capitalised interest of $6 million (2019: $5 million). 
2.  Transfers includes transfers between categories of intangible assets and transfers from/(to) other balance sheet accounts. 
3.  Other includes foreign exchange movements and movements in accrued payments for intangible assets. 

80 

 
 
 
 
 
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Notes to the Financial Statements continued 
For the year ended 30 June 2020 

18  DEFERRED TAX ASSETS/(LIABILITIES)  

Deferred tax assets/(liabilities) 

(A)  RECONCILIATION OF DEFERRED TAX ASSETS/(LIABILITIES) 

2020 
$M 

167 

2019 
(restated) 
$M 

(694) 

2020 
$M 

Receivables 

Inventories 

Investments accounted for under the equity method 

Property, plant and equipment and intangible assets 

Right of use assets 

Payables 

Revenue received in advance 

Interest-bearing liabilities 

Lease liabilities 

Other financial assets/(liabilities) 

Provisions 

Other items 

Tax value of recognised tax losses 

Total deferred tax (liabilities)/assets 

2019 (restated) 
$M 

Receivables 

Inventories 

Investments accounted for under the equity method 

Property, plant and equipment and intangible assets 

Right of use assets 

Payables 

Revenue received in advance 

Interest-bearing liabilities 

Lease liabilities 

Other financial assets/(liabilities) 

Provisions 

Other items 

Tax value of recognised tax losses 

Total deferred tax assets/(liabilities) 

Opening  
Balance 
(restated) 

Recognised in the 
Consolidated 
Income Statement 

Recognised  
in Other 
Comprehensive 
Income 

Recognised 
in Retained 
Earnings 

Closing  
Balance 

(29) 

(15) 

(26) 

(1,668) 

(426) 

48 

785 

(142) 

526 

(97) 

403 

(53) 

- 

(694) 

(29) 

2 

23 

352 

4 

(14) 

80 

15 

16 

(20) 

219 

27 

86 

761 

- 

- 

- 

- 

- 

- 

- 

- 

- 

76 

- 

15 

- 

91 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

9 

- 

9 

(58) 

(13) 

(3) 

(1,316) 

(422) 

34 

865 

(127) 

542 

(41) 

622 

(2) 

86 

167 

Opening  
Balance 
(restated) 

Recognised in the 
Consolidated 
Income Statement 

Recognised  
in Other 
Comprehensive 
Income 

Recognised 
in Retained 
Earnings 

Closing  
Balance 

(33) 

(20) 

(14) 

(1,549) 

(434) 

74 

768 

(74) 

530 

(280) 

369 

(119) 

3 

(779) 

4 

5 

(12) 

(119) 

8 

(26) 

17 

(68) 

(4) 

72 

34 

14 

(3) 

(78) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

111 

- 

50 

- 

161 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

2 

- 

2 

(29) 

(15) 

(26) 

(1,668) 

(426) 

48 

785 

(142) 

526 

(97) 

403 

(53) 

- 

(694) 

2019 
$M 

(10) 

(10) 

10 

- 

- 

81 

2020 
$M 

- 

- 

- 

(86) 

(86) 

(B)  QANTAS GROUP CARRIED FORWARD TAX LOSSES 

Tax losses available to be utilised in current year 

Total tax losses brought forward 

Tax losses utilised against current taxable income 

Tax losses recognised1 

Tax losses carried forward to be utilised in future years 

1.  A deferred tax asset of $86 million has been recognised for income tax losses and is expected to be recovered in future periods. 

 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Notes to the Financial Statements continued  
For the year ended 30 June 2020 

18  DEFERRED TAX ASSETS/(LIABILITIES) (CONTINUED) 

(C)  UNRECOGNISED DEFERRED TAX ASSETS 
Deferred tax assets have not been recognised with respect to the following items: 

Tax losses – New Zealand 

Tax losses – Singapore 

Tax losses – Hong Kong 

Total unrecognised deferred tax assets 

19  OTHER ASSETS 

2020 
$M 

21 

33 

13 

67 

2019 
$M 

21 

18 

12 

51 

2020 
$M 

2019 (restated) 
$M 

Notes 

Current  Non-current 

Total 

Current  Non-current 

Total 

Prepayments 

Net defined benefit asset 

30(B) 

Other assets 

Total other assets 

121 

- 

72 

193 

2221 

28 

119 

369 

343 

28 

191 

562 

156 

- 

75 

231 

221 

107 

121 

449 

1.   Other assets include incremental costs of obtaining a contract. Refer to note 37(D)(v) for the Group’s accounting policy.  

20  REVENUE RECEIVED IN ADVANCE 

2020 
$M 

2019 (restated) 
$M 

Current  Non-current 

Total 

Current  Non-current 

Unavailed passenger revenue 

Unredeemed Frequent Flyer revenue 

Other revenue received in advance 

2,031 

617 

136 

- 

2,200 

56 

2,031 

2,817 

192 

3,167 

1,060 

187 

Total revenue received in advance 

2,784 

2,256 

5,040 

4,414 

- 

1,402 

64 

1,466 

377 

107 

196 

680 

Total 

3,167 

2,462 

251 

5,880 

Unavailed passenger revenue relates to sales to passengers in advance of the date of passenger travel. The balance includes tickets 
relating to travel with a travel date subsequent to year end and tickets which have been transferred to a travel credit as a result of flight 
cancellations from border closures and other restrictions due to the impact of COVID-19. Tickets generally expire either, within 12 months 
after the planned travel date, if they are not used within that time period or on the date of planned travel, depending on the terms and 
conditions. At the time of travel, revenue is also recognised in respect of tickets that are not expected to be used. Unused tickets are 
recognised as revenue using estimates based on the terms and conditions of the ticket, experience, historical and expected future 
trends.  

Travel credits are available to be used for future flights and in certain circumstances are eligible for refund. Where customers have 
made refund claims by 30 June 2020 these are no longer classified as unavailed passenger revenue and are reported as payables in 
the Consolidated Balance Sheet. Further refund claims are expected, given that the Group’s forecast flight schedule remains severely 
restricted. Notwithstanding that travel credits may not be expected to be utilised in the next 12 months, unavailed passenger revenue is 
classified as current on the basis that the Group does not have an unconditional right to defer usage of the ticket for at least 12 months. 

Unredeemed Frequent Flyer revenue relates to performance obligations associated with Qantas Points which have been issued, but 
not redeemed. Qantas Points are issued by the Group as part of the Qantas Frequent Flyer program or are sold to third parties such as 
credit cards providers, who issue them as part of their loyalty programs. Unredeemed Frequent Flyer revenue is classified as either 
current or non-current based on the Group’s expectation of redemption patterns by members within the next 12 months under the 
Recovery Plan. The non-current amount of Unredeemed Frequent Flyer revenue will be materially recognised as revenue over seven 
years. Significant changes in Qantas Points expected to expire unredeemed are recognised within Other Revenue and Income using 
estimates based on the terms and conditions of the Frequent Flyer program, experience, historical and expected future trends.  

Other revenue received in advance primarily relates to prepaid Qantas Club revenue, revenue collected on behalf of other airlines, 
unavailed cargo revenue and incentives or grants the Group has received but are recognised over time. Other revenue is classified as 
current where it is expected to be recognised or transferred to another carrier within the next 12 months. For further details on the 
Group’s revenue recognition policy, see note 37(D). 

As at 30 June 2019, the Group had $4,414 million of current revenue received in advance which represented the Group’s best estimate 
of the amount to be recognised as revenue in financial year 2019/20. Determining the amount of revenue actually recognised during 
the year in relation to balances deferred at 30 June 2019 is inherently difficult in particular due to the impact of COVID-19 travel 
restrictions and cancellations. In addition, customers have the ability to change travel dates or request refunds in relation to certain fare 
types and Qantas Points are treated as fungible in nature. Total Revenue for the Group for financial year 2019/20 has decreased by 21 
per cent from 2018/19 primarily due to the impact of COVID-19. 

82 

 
 
 
 
 
 
 
 
 
 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Notes to the Financial Statements continued 
For the year ended 30 June 2020 

21  NET ON BALANCE SHEET DEBT 

(A)  CASH AND CASH EQUIVALENTS 

Cash balances 

Cash at call 

Short-term money market securities and term deposits 

Total cash and cash equivalents 

2020 
$M 

249 

733 

2,538 

3,520 

2019 
$M 

318 

309 

1,530 

2,157 

Cash and cash equivalents comprise cash at bank and cash on hand, cash at call and short-term money market securities and term 
deposits that are readily convertible to a known amount of cash and are subject to an insignificant risk of change in value. 

Short-term money market securities of $76 million (2019: $234 million) held by the Qantas Group are pledged as collateral under the 
terms of certain operational financing facilities when underlying unsecured limits are exceeded. The collateral cannot be sold or 
repledged in the absence of default by the Qantas Group.  

(B)  INTEREST-BEARING LIABILITIES 

Bank loans – secured 

Bank loans – unsecured 

Other loans – secured 

Other loans – unsecured 

Total interest-bearing liabilities 

2020 
$M 

2019 (restated) 
$M 

Current  Non-current 

Total 

Current  Non-current 

362 

- 

110 

396 

868 

1,742 

2,104 

320 

2,615 

1,148 

5,825 

320 

2,725 

1,544 

6,693 

259 

- 

104 

247 

610 

867 

318 

2,217 

1,125 

4,527 

Total 

1,126 

318 

2,321 

1,372 

5,137 

Certain current and non-current interest-bearing liabilities relate to specific financing of aircraft and engines and are secured by the 
aircraft to which they relate (refer to Note 15).  

(C)  UNDRAWN FACILITIES 
At 30 June 2020, the Group has an undrawn Revolving Credit Facility of $1,000 million (2019: $1,000 million). 

(D)  ANALYSIS OF CHANGES IN NET ON BALANCE SHEET DEBT 

2020 
$M 

Interest-bearing 
liabilities 

Opening  
Balance 

Debt 
Repayment 

Debt 
Drawdown 

5,137 

(625) 

2,155 

Cash 

(2,157) 

625 

(2,155) 

Net on balance 
sheet debt 

2,980 

- 

- 

Foreign 
exchange, 
Mark to Market 
& Non-cash 
Movements 

Shareholder 
Distributions 

Treasury 
Shares 

Equity 
Raising 

Other  
Net Cash 
Movement 

Closing  
Balance 

26 

2 

28 

- 

647 

647 

- 

- 

- 

6,693 

5 

(1,342) 

855 

(3,520) 

5 

(1,342) 

855 

3,173 

2019 
(restated) 
$M 

Interest-bearing 
liabilities 

Opening  
Balance 

Debt 
Repayment 

Debt 
Drawdown 

4,655 

(733) 

1,137 

Cash 

(1,694) 

733 

(1,137) 

Net on balance 
sheet debt 

2,961 

- 

- 

Foreign 
exchange, 
Mark to Market 
& Non-cash 
Movements 

Aircraft 
Lease 
Refinancing 

Shareholder 
Distributions 

Treasury 
Shares 

Other  
Net Cash 
Movement 

Closing  
Balance 

78 

(12) 

66 

- 

88 

88 

- 

1,000 

1,000 

- 

98 

98 

- 

5,137 

(1,233) 

(2,157) 

(1,233) 

2,980 

83 

 
 
 
 
 
 
 
 
 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Notes to the Financial Statements continued  
For the year ended 30 June 2020 

22  PROVISIONS 

Annual leave 

Long service leave 

Redundancies and other employee benefits1 

Total employee benefits 

Onerous contracts 

Make good on leased assets 

Insurance, legal and other  

Total other provisions 

Total provisions 

2020 
$M 

2019 (restated) 
$M 

Current  Non-current 

Total 

Current  Non-current 

Total 

351 

469 

569 

1,389 

65 

23 

62 

150 

1,539 

- 

61 

- 

61 

4 

469 

117 

590 

651 

351 

530 

569 

1,450 

69 

492 

179 

740 

348 

410 

140 

898 

- 

16 

53 

69 

2,190 

967 

- 

49 

- 

49 

2 

324 

100 

426 

475 

348 

459 

140 

947 

2 

340 

153 

495 

1,442 

1.  Redundancies and other employee benefits include $519 million relating to Recovery Plan restructuring costs announced in June 2020. 

Reconciliations of the carrying amounts of each class of provision, other than employee benefits, are set out below: 

2020 
$M 

Onerous contracts 

Make good on leased assets 

Insurance, legal and other 

Total other provisions 

Opening 
Balance 
(restated) 

2 

340 

153 

495 

Provisions 
Made 

Provisions 
Utilised 

Unwind of 
Discount 

Other 

Closing 
Balance 

691 

164 

60 

293 

(1) 

- 

(37) 

(38) 

- 

(5) 

(1) 

(6) 

(1) 

(7) 

4 

(4) 

69 

492 

179 

740 

1.  During the year, an onerous provision of $69 million was recognised in relation to the Group’s A380 contractual commitments as part of the impairment assessment. Refer to 

Note 25 for more information. 

23  CAPITAL  

(A)  ISSUED CAPITAL 

Opening balance: 1,570,505,939 (2019: 1,683,567,880) ordinary shares, fully paid 

Shares bought back during the period: 79,712,857 (2019: 113,061,941) ordinary shares 

Capital raising: 372,698,270 (2019: nil) ordinary shares 

Closing balance: 1,863,491,352 (2019: 1,570,505,939) ordinary shares 

2020 
$M 

1,871 

(95) 

1,328 

3,104 

2019 
$M 

2,508 

(637) 

- 

1,871 

On 26 June 2020, the Group completed a fully underwritten Institutional Placement of 372.7 million new shares to institutional investors 
at a price of $3.65 per placement share. The shares were issued on 1 July 2020. 

Subsequent to year end, the Group completed a Share Purchase Plan resulting in the issuance of 22.5 million shares at $3.18 per 
share totalling $71.7 million. This will be recognised in Issued Capital in the 2020/21 financial year. 

Holders of ordinary shares are entitled to receive dividends as declared from time to time and are entitled to one vote per share at 
shareholders’ meetings. In the event of wind-up, Qantas ordinary shareholders rank after all creditors and are fully entitled to any 
residual proceeds on liquidation.  

(B)  TREASURY SHARES 
Treasury shares consist of shares held in trust for Qantas employees in relation to equity compensation plans. As at 30 June 2020, 
9,299,475 (2019: 24,609,551) shares were held in trust and classified as treasury shares. 

(C)  CAPITAL MANAGEMENT 
The Qantas Group’s Financial Framework is designed to achieve top quartile Total Shareholder Return relative to the ASX100 and 
global airline peers. The Framework’s key elements are to: 

–  Maintain an optimal capital structure that minimises the cost of capital, by holding an appropriate level of net debt. The appropriate 
level of net debt reflects the Qantas Group’s size, measured by Invested Capital. This is consistent with investment grade credit 
metrics 

–  Deliver ROIC that exceeds the weighted average cost of capital through the cycle 

–  Make disciplined capital allocation decisions between reinvestment, debt reduction and distribution of surplus capital to shareholders 

while maintaining an optimal capital structure. 

Surplus capital is determined on a forward basis, being the difference between the projected net debt position and the target net debt 
position whilst ROIC remains above 10 per cent. The Qantas Group maintains access to a broad range of debt markets, both secured 
and unsecured. The Qantas Group maintains a prudent liquidity policy that ensures adequate coverage of liquidity requirements while 
considering a range of adverse scenarios. 

84 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Notes to the Financial Statements continued 
For the year ended 30 June 2020 

23  CAPITAL (CONTINUED) 

(C)  CAPITAL MANAGEMENT (CONTINUED) 

Net Debt1 

Net Debt/EBITDA3 

Return on Invested Capital (%) 

Net capital expenditure4 

Shareholder distributions 

Metric 

$4.5B to $5.6B2 

2020 

$4.7B 

2019 
(restated) 

$4.7B 

<2.5 times 

2.2 times 

1.6 times 

ROIC > WACC 

5.8 per cent  19.2 per cent 

$1.57B 

$0.6B 

$1.56B 

$1.0B 

1.  Net debt is a non-statutory measure which includes on balance sheet debt and capitalised aircraft lease liabilities under the Group’s Financial Framework. Capitalised aircraft lease 
liabilities are measured at fair value at the lease commencement date and remeasured over the lease term on a principal and interest basis. The residual value of the capitalised 
aircraft lease liability denominated in a foreign currency is translated at the long-term exchange rate.  

2.  Target net debt range of $4.5 billion to $5.6 billion is based on Invested Capital of $6 billion (2019: target debt range of $5.2 billion to $6.5 billion). The Group is towards the bottom 

of the target net debt range. 

3.  Net Debt/EBITDA is a non-statutory measure which is Management’s estimate based on Moody’s methodology.  
4.  Net capital expenditure is a non-statutory measure which is equal to net investing cash flows included in the Consolidated Cash Flow Statement of $1.57 billion (2019: $1.56 billion). 

During the year ended 30 June 2020, there were no new aircraft leases entered into and no returns of leased aircraft. 

24  GOVERNMENT GRANTS AND ASSISTANCE 
To mitigate the impacts of COVID-19, Governments have provided businesses, and specifically the aviation sector, with various support 
packages in the form of rebates and other financial assistance. The Group has recognised government grants and assistance where 
there is reasonable assurance that the Group will comply with all the associated conditions and that the grants/assistance will be received.  

Packages 

Description 

Minimum Viable Network 
and Government 
Repatriation Flights  
Recognised within Net 
Passenger Revenue 

International Freight 
Assistance Mechanism 
Recognised within Net 
Freight Revenue 

JobKeeper Payment 
Recognised within 
manpower and staff-related 
expenses 

Singapore Job 
Support Scheme 
Recognised within 
manpower and staff-related 
expenses 

Australian Airline 
Financial Relief Package1 
Recognised within Aircraft 
Operating Variable 
expenses 

New Zealand Aviation 
Relief Package 
Recognised within Aircraft 
Operating Variable 
expenses 

This package is underwritten by the Australian Government. The Group operated a series of domestic, 
regional and international flights on behalf of the Australian Government to maintain critical links that 
had been made commercially unviable by COVID-related travel restrictions. The international network 
included flights to London, Los Angeles, Auckland and Hong Kong. Within Australia it includes a 
baseline network of domestic passenger flights servicing the most critical metropolitan and regional 
routes while providing freight belly space capacity. In addition, the Australian Government 
commissioned Qantas to conduct various charter repatriation flights and rescue flights. The Minimum 
Viable Network and government repatriation flights were operated on a fee-for-service basis, with fare 
revenue offsetting the cost to the taxpayer. Income of $192 million was recognised in the Consolidated 
Income Statement. The costs to operate these flights were recognised primarily in manpower and staff-
related costs, aircraft operating variable, fuel, depreciation and amortisation and other expenses. 

This mechanism is intended to restore critical global supply chains which have been heavily impacted 
by COVID-19 containment measures around the world and ensures exporters maintain connectivity to 
strategic markets. On 3 July 2020, the government announced an extension of the program to the end 
of 2020. Income of $20 million was recognised in the Consolidated Income Statement. The costs to 
operate these flights were recognised primarily in manpower and staff-related costs, aircraft operating 
variable, fuel, depreciation and amortisation and other expenses. 

This payment is intended to help keep more Australians in jobs and support businesses affected by the 
significant economic impact of COVID-19. The existing JobKeeper Payment will remain in place until 
27 September 2020. On 21 July 2020, the government announced the extension of the JobKeeper 
payment to 28 March 2021 at modified rates and eligibility. The JobKeeper payment is recorded net of 
manpower related expenses. As one of the most heavily impacted companies, the Qantas Group 
collected $267 million in JobKeeper payments, the majority of which was paid directly to employees on 
stand down and the rest used to subsidise wages of those still working. 

The Job Support Scheme provides wage support to employers, helping enterprises retain their local 
employees (Singapore citizens and permanent residents) during this period of economic uncertainty. 
Payments under the scheme offset and protected local employees' wages of $5 million. 

Includes the refunding and ongoing waiving of a range of government charges on the industry including 
aviation fuel excise, Airservices Australia charges on domestic airline operations and domestic and 
regional aviation security charges. Applicable charges applying to flights between 1 February 2020 and 
31 December 2020 are eligible for consideration in accordance with the eligibility criteria and related 
information set out in the grant opportunity guidelines. Under this package, the Group received direct 
benefits of $36 million in the financial year. 

Includes financial support to airlines to pay passenger-based government charges and to cover 
Airways related fees from 1 March 2020 to 31 August 2020 in response to the COVID-19 crisis. 
Benefits of $5 million were recognised in the Consolidated Income Statement, offsetting related costs. 

1.   The Australian Airline Financial Relief Package also provided support to other suppliers of the Group (including government-owned corporations). As a result of this support, the 

providers have provided waivers to the Group of $52 million up to 30 June 2020. 

85 

 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Notes to the Financial Statements continued  
For the year ended 30 June 2020 

25  IMPAIRMENT/(REVERSAL OF IMPAIRMENT) OF ASSETS AND RELATED COSTS  

(A)  IMPAIRMENT TESTING OF CASH GENERATING UNITS 
Given the significant impact of COVID-19, Management has assessed that there are indicators of impairment of the Group’s CGUs and 
has undertaken the following: 

–  Reassessed the identification of the Group’s CGUs 
–  Completed an impairment test of the Group’s CGUs 
–  Tested specific individual assets for impairment where they are not expected to contribute to the cash flows of the CGUs under the 

Recovery Plan. 

i.  Reassessment of Identification of CGUs 
The identification of an asset’s CGU is a critical judgement in performing an impairment test. CGUs are the lowest identifiable group of 
assets that generate largely independent cash inflows and are determined based on how performance is monitored and how decisions 
to acquire and dispose of the Group’s assets and operations are made.  

Given the significant impacts of COVID-19, Management reviewed the identification of CGUs with regards to airlines within the Jetstar 
Group. The closure of international borders and different considerations for re-opening, together with differences in the recovery profile 
for each individual airline has impacted the Group’s assessment of the smallest identifiable group of assets that generate largely 
independent cash inflows. As a result, the Group has assessed Jetstar Japan, Jetstar Asia, Jetstar Pacific and Jetstar Australia/New 
Zealand as separate CGUs in the 2019/20 financial year. 

The identified CGUs by Operating Segment for the 2019/20 financial year and for the 2018/19 financial year are outlined in the table 
below.  

Operating Segment 

Qantas Domestic 

Qantas International 

Jetstar Group 

CGUs Identified 
Financial year 2019/20 

CGUs Identified 
Financial year 2018/19 

Qantas Domestic CGU 

Qantas Domestic CGU 

Qantas International CGU 
Qantas Freight CGU 

Jetstar Asia CGU 

Jetstar Pacific CGU 

Jetstar Japan CGU 

Jetstar Australia/New Zealand CGU 

Qantas International CGU 
Qantas Freight CGU 

Jetstar Group CGU 

Qantas Loyalty 

Qantas Loyalty CGU 

Qantas Loyalty CGU 

Impairment Testing 

ii. 
AASB 136 Impairment of Assets requires the assessment at the end of each reporting period as to whether there is any indication that 
an asset may be impaired. If any such indication exists, the entity shall estimate the recoverable amount of the asset. The recoverable 
amount of an asset is the higher of its fair value less costs of disposal and its value in use. 

The recoverable amount is determined for an individual asset where possible; otherwise, the recoverable amount of the CGU to which 
the asset belongs to shall be determined. 

Value in use is the present value of the future cash inflows expected to be derived from an asset or CGU.  

Fair value less costs of disposal is the price that would be received to sell an asset in an orderly transaction between market 
participants at the measurement date, less the incremental costs directly attributed to disposal. 

Where the carrying value of the asset exceeds its recoverable amount, the carrying amount of the asset is reduced to its recoverable 
amount through the recognition of an impairment loss. 

Impairment Test of Individual Assets (where not expected to contribute to the cash flows of the CGUs under the Recovery Plan) 
Aircraft and related spares, inventory and contractual commitments 

With the impact of COVID-19 and the closure of international borders, the Group’s A380 fleet is expected to be grounded for the 
foreseeable future. The A380 fleet, however, does not meet the requirements to be classified as Assets Held for Sale as they are not 
available for sale. Given the significant uncertainty around the return to service of the fleet, the cash flows of the Qantas International 
CGU within the Recovery Plan do not include cash flows relating to the A380 assets. The A380 fleet has therefore been tested for 
impairment outside of the Qantas International CGU. 

The recoverable amount of the A380 fleet was determined using a fair value less costs of disposal model. The fair value less costs of 
disposal was estimated based on valuations provided by two external and independent aircraft valuers (AVAC and AVITAS), translated 
at 30 June 2020 AUD/USD exchange rates. The Group has made necessary adjustments to these valuations for the level of maintenance 
life remaining on the aircraft. 

The recoverable amount of the A380 fleet, including spares and inventory and the impact of onerous contractual obligations is below 
their carrying value. The carrying value has been impaired to the recoverable amount. 

The Group has also announced the early retirement of the remaining 747 fleet. The 747 fleet has been recognised as Assets Held for 
Sale as at 30 June 2020 and impaired to their fair value less cost to sell as their sale is highly probable.  

The impaired carrying value of the A380 fleet and the 747 fleet are not allocated to the Qantas International CGU and therefore have 
no further impact on the assessment of impairment for the remaining Qantas International CGU assets outlined below. 

86 

Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Notes to the Financial Statements continued  
For the year ended 30 June 2020 

25  IMPAIRMENT/(REVERSAL OF IMPAIRMENT) OF ASSETS AND RELATED COSTS (CONTINUED) 

(A)  IMPAIRMENT TESTING OF CASH GENERATING UNITS (CONTINUED) 

Impairment Testing (continued) 

ii. 
Property, Plant & Equipment and Intangible Assets under construction 

The Group’s response to COVID-19 within the Recovery Plan has included a reduction in forward capital expenditure. This has 
changed previous assumptions with regards to Property, Plant & Equipment and Intangible Assets under construction. Where the 
Group is no longer expected to complete Property, Plant & Equipment and Intangible Assets under construction and these assets have 
no alternative use under the Recovery Plan, these assets are tested for impairment separately. Where the definition of an ‘asset’ under 
AASB 116 Property, Plant and Equipment and AASB 138 Intangible Assets is no longer met, or the recoverable amount is below the 
carrying value, an impairment has been recognised. 

Impairment Test of CGUs 
The impairment test for CGUs includes the allocation of assets to identified CGUs and the determination of the recoverable amount of 
the CGU based on their value in use. Outlined below are the significant assumptions applied in the determination of recoverable 
amount. 

Significant 
Assumption 

Calculation of 
Recoverable 
Amount 

How it was Determined 

The recoverable amounts of CGUs were determined based on their value in use. The value in use was 
determined by discounting the future cash flows forecast in the Recovery Plan. 

Individual Assets 
Tested Separately 

Assets that have been tested for impairment individually are not allocated to CGUs. As outlined above, the 
impaired carrying value of the A380 fleet and 747 fleet are not allocated to the Qantas International CGU and 
therefore have not impacted the assessment of impairment for the remaining Qantas International CGU assets.  

Recovery Plan  

Period of Cash 
Flows Forecast 

Cash Flows 

The Group’s Recovery Plan was developed with reference to expected demand scenarios domestically and 
internationally. The Recovery Plan includes the strategy to rightsize and restructure the business to accelerate 
recovery and to partially offset revenue lost as a result of the impact of COVID-19. The Recovery Plan targets 
$15 billion in benefits over three years comprising: 
–  $2.4 billion of restructuring benefits, with some benefits to continue to flow in future years  
–  Initial $2.6 billion rightsizing initiatives to reduce the workforce and supplier costs whilst activity is low 
–  $4.0 billion in direct savings as a result of activity reductions  
–  $6.0 billion of activity-based fuel savings  

The long-term annual ongoing restructuring benefit to the Group of the Recovery Plan is estimated to be $1 
billion from FY23 onwards. The Group estimates total costs of $1 billion to deliver the ongoing restructuring 
and rightsizing benefits. 

The restructuring plan includes a range of capital expenditure and fleet decisions to improve cash flow such as: 
–  Qantas’ A380 fleet (12 aircraft) will be grounded for the foreseeable future  
–  A321neo and 787-9 fleet deliveries have been deferred to meet the Group’s requirements 

The Group’s Recovery Plan is a three-year plan. For the purposes of performing an impairment test under 
AASB 136, the Group has made adjustments to the Recovery Plan as necessary for committed 
transformation initiatives at 30 June 2020. The third year of the Recovery Plan has been used to inform the 
determination of the terminal year. Given the uncertainty of the impact and timing of COVID-19, the Group 
has adjusted the cash flow forecast under the Recovery Plan for these uncertainties rather than adjusting 
the discount rate. 

Cash flows were projected based on the Board-approved Recovery Plan. To determine the terminal values 
for each CGU, a constant growth rate of 2.5 per cent per annum was used by Management where 
appropriate. This assumption is considered reasonable by Management, as it does not exceed the long-term 
average growth rate for the industry. Cash outflows include capital and maintenance expenditure for the 
purchase of aircraft and other property, plant and equipment. These cash outflows do not include capital 
expenditure that enhances the current performance of assets and related cash flows have been treated 
consistently. 

Impact of COVID-19 
on Substantial 
Operations 

As the impact of COVID-19 continues to evolve, it is extremely challenging to predict the full extent and 
duration of the impact on the Group’s operations. 
Under the Group’s Recovery Plan, the Group has assumed that domestic operations will recover to their pre-
COVID-19 levels by the end of 2020/21 financial year. International recovery is anticipated to be slower, with 
only approximately 50 per cent of pre-COVID-19 capacity expected in the 2021/22 financial year. Changes 
in the duration and impact of COVID-19 may change these assumptions. 

Discount Rate 

A pre-tax discount rate of 10 per cent per annum has been used in discounting the projected cash flows of 
the CGUs, reflecting a market estimate of the weighted average cost of capital of the Qantas Group 
(2019: 10 per cent per annum). Given the uncertainty of the impact and timing of COVID-19, the Group has 
adjusted the cash flows under the Recovery Plan for these uncertainties rather than the discount rate.  

87 

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Notes to the Financial Statements continued  
For the year ended 30 June 2020 

25  IMPAIRMENT/(REVERSAL OF IMPAIRMENT) OF ASSETS AND RELATED COSTS (CONTINUED) 

(A)  IMPAIRMENT TESTING OF CASH GENERATING UNITS (CONTINUED) 

ii. 

Impairment Testing (continued) 

Significant 
Assumption 

How it was Determined 

Foreign exchange 
rate used 

AUD/USD: 0.69 

Sensitivity to 
Significant Changes 
in Assumptions 

Pre-COVID-19, the Group was reporting ROIC in excess of the Group’s Weighted Average Cost of Capital. 
For example, the 12-month ROIC as at 31 December 2019 was 19.6 per cent, and as at 30 June 2019 was 
19.2 per cent, compared to the Group’s WACC of 10 per cent. This, combined with an assessment of other 
factors under AASB 136, evidenced that pre-COVID-19 there were no indicators of impairment of the Group’s 
CGUs. 

Sensitivity to changes in cash flows (CGUs other than Jetstar CGUs in Asia) 
The terminal year in the impairment test is informed by reference to pre-COVID-19 performance of the CGUs 
and has the most material impact on the determination of the recoverable amount and of the surplus between 
the recoverable amount and carrying value of CGUs. The earlier years in the Recovery Plan, while impacting 
the measurement of the recoverable amount, do not materially impact the surplus identified. 

As such, reasonable possible changes in the short-term to the timing of domestic and international recovery 
are unlikely to result in impairment of the CGUs, assuming that the overall recovery expectations of returning 
to pre-COVID-19 levels remain. The terminal value cash flow is in excess of the break-even cash flow and 
reasonable possible changes in this assumption do not result in impairment. 

Sensitivity to changes in cash flows (Jetstar CGUs in Asia) 
As outlined below, the Group recognised impairment of the Goodwill and indefinite lived intangible assets in 
the Jetstar Asia CGU. This impairment resulted from the recoverable amount being below the carrying value 
of assets allocated to the CGU. Reasonable possible changes in forecast cash flows would further reduce the 
estimated recoverable amount below the remaining carrying value of the CGU. Goodwill and indefinite lived 
intangible assets have been fully impaired, so any further impairment would be assessed for allocation to 
Property, Plant & Equipment. AASB 136 requires that any allocation of CGU impairment should not reduce 
the asset below its individual fair value less costs of disposal. Given the remaining Property, Plant & 
Equipment assets in this CGU, any allocation of impairment under these sensitivity scenarios would not be 
expected to be material to the Group. 

The carrying values of the Jetstar Pacific and Jetstar Japan CGUs at 30 June 2020 are nil. 

(B)  CARRYING VALUE OF GOODWILL AND INDEFINITE LIVED INTANGIBLE ASSETS1 

The following CGUs have goodwill and other intangible assets with indefinite useful lives as follows: 

Goodwill 

Qantas Domestic 

Qantas Loyalty 

Qantas Freight 

Jetstar Group 

Jetstar Australia and New Zealand 

Jetstar Asia 

Total goodwill 

Other intangible assets with indefinite useful lives 

Qantas International 

Jetstar Group 

Jetstar Australia and New Zealand 

Jetstar Asia 

Total other intangible assets with indefinite useful lives 

2020 
$M 

2019 
$M 

10 

12 

49 

n/a 

91 

- 

162 

35 

n/a 

1 

- 

36 

10 

12 

49 

138 

n/a 

n/a 

209 

35 

28 

n/a 

n/a 

63 

1.  Upon reassessing CGUs, the Goodwill of the Jetstar Group CGU in 2019 of $138 million was allocated to Jetstar Australia and New Zealand ($91 million) and to Jetstar Asia ($47 
million). The other intangible assets with indefinite useful lives of the Jetstar Group CGU in 2019 ($28 million) was allocated to Jetstar Australia and New Zealand ($1 million) and 
Jetstar Asia ($27 million). Refer to Note 25(C) for the subsequent impairment of Jetstar Asia CGU after foreign exchange movements. 

88 

 
 
 
 
 
 
 
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Notes to the Financial Statements continued  
For the year ended 30 June 2020 

25  IMPAIRMENT/(REVERSAL OF IMPAIRMENT) OF ASSETS AND RELATED COSTS (CONTINUED) 

(C)  RESULTS OF THE GROUP’S IMPAIRMENT TEST 

Impairment of Individual Assets (where not expected to contribute to the cash flows of the CGUs under the Recovery Plan) 

i. 
The Group recognised an impairment of $1,254 million (2019: nil) in respect of identified specific assets and liabilities which do not 
contribute to the cash flows of the Group’s CGUs under the Group’s Recovery Plan. The remaining carrying value of these assets is not 
included in the assets and liabilities of the CGU impairment tests. As a result of the impairment recognised in respect of the A380s the 
remaining carrying value of the aircraft and engines (including related engineering spares and inventory) is $611 million at 30 June 2020.  

ii.  CGU Impairments 
The Group recognised an impairment of $73 million (2019: nil) in respect of the Goodwill and indefinite lived intangible assets recognised 
in the Jetstar Asia CGU. The Group recognised an impairment of $25 million in relation to its investment in Jetstar Pacific due to the 
announced exit of the business reducing the carrying value of Jetstar Pacific to nil.  

No impairment was recognised within the Qantas Domestic, Qantas International, Qantas Loyalty, Qantas Freight, Jetstar Australia/ 
New Zealand and Jetstar Japan CGUs during the year ended 30 June 2020 (2019: nil). 

iii.  Other Impairments 
Investments accounted for under the equity method 
The Group recognised an impairment of $70 million in relation to its investment in Helloworld Ltd (ASX: HLO) due to the significant and 
prolonged impact of COVID-19 on the business. This includes the Group’s share of impairment loss on Goodwill and other non-current 
assets recognised by Helloworld for the year ended 30 June 2020. The recoverable amount was determined with reference to the volume 
weighted average price (VWAP) in the last quarter of the 2019/20 financial year.  

Other 
The Group recognised an impairment related to other assets of $34 million.  

iv.  Summary of Impairments and Liabilities recognised 

2020 
$M 

2019 
$M 

Impairment of individual assets and recognition of liabilities which do not contribute to the 
Group’s Recovery Plan 

Impairment of A380s, related spares and inventory 

Impairment of 747s on transfer to Assets Held for Sale  

Impairment of property, plant and equipment under construction and recognition of exit costs 

Impairment of software intangible assets under construction 

Impairment of software intangibles 

Total specific asset impairments 

Onerous contractual commitments relating to A380s 

Total onerous contractual commitments 

Total specific asset impairment and recognition of liabilities which do not contribute to the 
Group’s Recovery Plan 

CGU Impairment 

Jetstar Asia Goodwill 

Jetstar Asia indefinite lived intangible assets 

Investment in Jetstar Pacific accounted for under the equity method 

Total CGU Impairment 

Other Impairment/(reversal) of impairment 

Impairment/(reversal) of impairment in Helloworld accounted for under the equity method 

Other 

Total other impairment 

Total impairment/(reversal of impairment) of assets and related costs1 

1,018 

23 

47 

40 

57 

1,185 

69 

69 

1,254 

47 

26 

25 

98 

70 

34 

104 

1,456 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(39) 

- 

(39) 

(39) 

1.   Total impairment of assets and related costs have been recognised in Property, Plant and Equipment of $1,002 million, Intangible assets of $170 million, Investments accounted for 

under the equity method of $95 million, Inventories of $66 million, Other Assets of $19 million, Right of Use Assets of $14 million, Receivables of $13 million and Provisions of $77 million. 

89 

 
 
 
 
 
 
 
 
 
 
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Notes to the Financial Statements continued  
For the year ended 30 June 2020 

26  SHARE-BASED PAYMENTS 
The Group provides benefits to Executives of the Group in the form of share-based payments, whereby Executives render services in 
exchange for Rights over shares. The total equity-settled share-based payment expense for the year was $28 million (2019: $49 million). 
The total cash-settled share-based payment expense for the year was $0.35 million (2019: $3 million). Further details regarding the 
operation of equity plans for Executives are outlined in the Remuneration Report from pages 30 to 54. 

(A)  LONG TERM INCENTIVE PLAN (LTIP) 
Generally, participation in the LTIP is limited to Senior Executives of the Qantas Group in key roles or other participants who have been 
identified as high potential Executives. All Rights are redeemable on a one-for-one basis for Qantas shares, subject to the achievement 
of performance hurdles. Dividends are not payable on the Rights. For more information on the operation of the LTIP, see pages 44 to 45. 

Performance Rights Reconciliation 

Rights outstanding as at 1 July 

Rights granted during the year 

Rights forfeited during the year 

Rights exercised during the year 

Rights outstanding as at 30 June 

Rights exercisable as at 30 June 

2020 

2019 

Number of 
Rights 

Number of 
Rights 

12,699,500 

15,121,500 

4,086,000 

3,602,500 

(1,175,189) 

(1,278,263) 

(6,003,175) 

(4,746,237) 

9,607,136 

12,699,500 

- 

- 

The Rights outstanding as at 30 June 2020 included 2,969,500 Rights under the 2018-2020 LTIP. 1,134,203 Rights vested and converted 
to shares and 1,148,297 Rights forfeited following the testing of performance hurdles as at 30 June 2020 and after applying service 
conditions and the Board’s approval of the 2018-2020 LTIP vesting outcome on 21 August 2020. As noted in the Remuneration Report 
on page 31, the Board has agreed with the CEO to defer the decision as to whether his Rights will be forfeited or allowed to convert 
to shares until at least August 2021. Therefore 687,000 Rights under the 2018-2020 LTIP remain unvested.  

The Rights outstanding as at 30 June 2019 included 6,030,000 Rights under the 2017-2019 LTIP. 6,003,175 Rights vested and 
converted to shares and 26,825 Rights forfeited following the testing of performance hurdles as at 30 June 2019 and after applying 
service conditions and the Board’s approval of the 2017-2019 LTIP vesting outcome on 21 August 2019.  

i.  Fair Value Calculation  
The estimated value of Rights granted was determined at grant date using a Monte Carlo model. The weighted average fair value of 
Rights granted during the year was $3.97 (2019: $3.14). 

Inputs into the Models 

Rights granted 

Weighted average share value 

Expected volatility 

Dividend yield 

Risk-free interest rate 

2020 

2019 

25 October 2019 

4 October 2019 

26 October 2018 

5 September 2018 

743,000 

3,343,000 

726,000 

2,876,500 

$6.25 

25.0% 

4.4% 

0.70% 

$6.37 

25.0% 

4.3% 

0.60% 

$5.23 

25.0% 

4.2% 

2.0% 

$6.25 

25.0% 

3.6% 

2.0% 

The expected volatility was determined having regard to the historical volatility of Qantas shares and the implied volatility on exchange 
traded options. The risk-free rate was the yield on an Australian Government Bond at the grant date matching the remaining useful 
lives of the plans. The yield is converted into a continuously compounded rate in the model. The expected life assumes immediate 
exercise after vesting. 

(B)  SHORT TERM INCENTIVE PLAN (STIP) 
For details on the operation of the STIP see pages 42 to 43. There were 369,196 awards of Qantas shares made under the 2018/19 
STIP during the year ended 30 June 2020 (2019: 613,888 awards under the 2017/18 STIP). 

(C)  MANAGER INCENTIVE PLAN (MIP)  
The MIP is the annual incentive plan for the broader Management group. Each year, to the extent that the plan’s performance conditions 
are achieved, this group may receive an award that is a combination of cash and restricted shares. The scorecard performance outcomes 
are the same as those for STIP. For scorecard performance outcomes, refer to the details of the operation of the STIP on pages 42 to 
43. The CEO retains discretion over any awards made under the MIP. There were 4,278,606 awards of Qantas shares made under the 
2018/19 MIP during the year ended 30 June 2020 (2019: 5,992,430 awards under the 2017/18 MIP). 

90 

 
 
 
 
 
 
 
 
 
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Notes to the Financial Statements continued  
For the year ended 30 June 2020 

27  FINANCIAL RISK MANAGEMENT 

(A)  RISKS 
The Qantas Group is subject to financial risks which are an inherent part of the operations of an airline. The Qantas Group manages 
these risk exposures using various financial instruments, governed by a set of policies approved by the Board. The Qantas Group’s 
policy is not to enter into, issue or hold derivative financial instruments for speculative trading purposes. 

The Qantas Group uses different methods to assess and manage different types of financial risk to which it is exposed. These methods 
include correlations between risk types, sensitivity analysis in the case of interest rate, foreign exchange and other price risks, and ageing 
analysis and sensitivity analysis for liquidity and credit risk. A summary of these risks has been presented below: 

Risk 

Nature of Risk 

Management of Risk 

Liquidity Risk 

Difficulty in meeting financial 
liability obligations. 

Remaining within optimal capital structure, targeting a minimum liquidity 
level, ensuring long-term commitments are managed, maintaining access 
to a variety of additional funding sources and managing maturity profiles. 

Interest Rate  
Risk 

Foreign Exchange 
Risk 

Fuel Price Risk 

Credit Risk 

Fluctuations in the fair value or 
future cash flows of a financial 
instrument because of changes in 
market interest rates. 

Fluctuations in the fair value of 
future cash flows or 
assets/liabilities denominated in a 
currency other than AUD because 
of changes in foreign exchange 
rates. 

Exposure of future AUD fuel to 
unfavourable USD-denominated 
price movements and foreign 
exchange movements. 

Potential loss from a transaction in 
the event of a default by a 
counterparty during the term or 
on settlement of a transaction. 

Floating versus fixed rate debt framework, interest rate swaps, forward 
rate agreements and options. 

Forward foreign exchange contracts, currency options, cross-currency 
swaps and designation of non-derivative foreign currency liabilities in a cash 
flow hedge relationship. 

USD price – options and swaps on jet kerosene, gasoil and crude oil. 
Foreign exchange risk – foreign exchange contracts and currency options. 

Trade Debtor counterparties – Use of International Air Transport 
Association (IATA) clearing mechanism which undertakes its own credit 
review of members, and stringent credit policies where the Group provides 
credit to customers directly.  
Other financial asset counterparties – transact only with counterparties 
that have acceptable credit ratings and counterparty limits. 

i.  Liquidity Risk 
Nature of the risk: 
Liquidity risk is the risk that an entity will encounter difficulty in meeting obligations associated with its financial liabilities.  

Liquidity risk management: 
The Qantas Group manages liquidity risk by targeting a minimum liquidity level, ensuring long-term commitments are managed with 
respect to forecast available cash inflows, maintaining access to a variety of additional funding sources, including commercial paper 
and standby facilities, managing maturity profiles and maintaining an unencumbered pool of assets. Qantas may from time to time seek 
to purchase and retire outstanding debt through cash purchases in open market transactions, privately negotiated transactions or 
otherwise. Any such repurchases would depend on prevailing market conditions, liquidity requirements and possibly other factors. 

The impact of COVID-19 has seen the Qantas Group take swift action to boost liquidity by unlocking value in the Group’s 
unencumbered asset base and accessing a variety of funding sources, while also maintaining minimal refinancing risk with no major 
maturities until June 2021.  

The Group responded quickly to increase liquidity by raising $1.75 billion in new secured debt funding since 31 December 2019. The 
Group continues to have no financial covenants while raising new debt at competitive rates with long tenors. 

In March 2020, the Group cancelled the off-market share buy-back announced in February 2020, which preserved $150 million in cash. 
In June 2020, the Group revoked the interim dividend, announced in February 2020 and deferred in March 2020, avoiding cash outflow 
of $201 million.  

On 25 June 2020, the Group announced a fully underwritten Institutional Placement (Placement) to raise approximately $1.36 billion 
and a non-underwritten retail Share Purchase Plan for eligible existing shareholders. 

As at 30 June 2020, including the completion of the underwritten Placement, the Group’s available liquidity was $4.5 billion, including 
$3.5 billion of cash and cash equivalents and $1 billion in standby facilities maturing in financial year 2022/23 and 2023/24. In addition 
to this, the Group maintains an unencumbered asset base of approximately $2.5 billion, including 46 per cent of the Group’s fleet, land, 
spare engines and other assets. 

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Notes to the Financial Statements continued  
For the year ended 30 June 2020 

27  FINANCIAL RISK MANAGEMENT (CONTINUED) 

(A)  RISKS (CONTINUED) 

i.  Liquidity Risk (continued) 
Subsequent to year end, the retail Share Purchase Plan was completed resulting in the issuance of 22.5 million shares at $3.18 per 
share (totalling $71.7 million). The Group also completed the debt raising of a 10-year, $0.5 billion in unsecured bonds as part of ongoing 
management of its debt maturity profile. The proceeds will strengthen short-term liquidity and be used to pay $0.4 billion in bonds due 
to expire in June 2021. The Group continues to have no financial covenants on any of its debt. These transactions will be recognised 
within the 2020/21 financial year.  

The following table summarises the contractual timing of cash flows, including estimated interest payments, of financial liabilities and 
derivative instruments. The contractual amount assumes current interest rates and foreign exchange rates. The amounts disclosed in 
the table are undiscounted.  

2020 
$M 

Financial liabilities 

Payables 

Lease liabilities1  

Bank loans – secured2 

Bank loans – unsecured2 

Other loans – secured2 

Other loans – unsecured2 

Derivatives – inflows  

Derivatives – outflows  

Net other financial assets/liabilities – inflows  

Less Than  
1 Year 

2 to 3 Years 

4 to 5 Years 

More Than  
5 Years 

2,351 

516 

407 

4 

165 

487 

(1) 

5 

18 

99 

773 

648 

8 

726 

390 

- 

2 

10 

- 

311 

512 

333 

440 

297 

- 

- 

- 

- 

578 

757 

- 

1,820 

669 

- 

- 

- 

Total 

2,450 

2,178 

2,324 

345 

3,151 

1,843 

(1) 

7 

28 

Total financial liabilities 

3,952 

2,656 

1,893 

3,824 

12,325 

1.  This represents the Group’s contractual undiscounted cash flows relating to leases. 
2.  Recognised financial liability maturity values are shown pre-hedging. 

2019 (restated) 
$M 

Financial liabilities 

Payables 

Lease liabilities1 

Bank loans – secured2 

Bank loans – unsecured2 

Other loans – secured2 

Other loans – unsecured2 

Derivatives – inflows  

Derivatives – outflows  

Less Than  
1 Year 

2 to 3 Years 

4 to 5 Years 

More Than  
5 Years 

2,366 

478 

295 

9 

164 

340 

(6) 

16 

(256) 

3,406 

- 

812 

505 

18 

470 

818 

(3) 

7 

(47) 

2,580 

- 

342 

351 

18 

813 

285 

- 

- 

- 

- 

531 

72 

334 

1,341 

196 

- 

- 

- 

1,809 

2,474 

Total 

2,366 

2,163 

1,223 

379 

2,788 

1,639 

(9) 

23 

(303) 

10,269 

Net other financial assets/liabilities – inflows  

Total financial liabilities 

1.  This represents the Group’s contractual undiscounted cash flows relating to leases. 
2.  Recognised financial liability maturity values are shown pre-hedging. 

Interest Rate Risk 

ii. 
Nature of the risk: 
Interest rate risk refers to the risk that the fair value or future cash flows of a financial instrument will fluctuate because of changes in 
market interest rates. The Qantas Group has exposure to movements in interest rates arising from its portfolio of interest rate sensitive 
assets and liabilities, which are predominantly in AUD and USD currencies. These principally include corporate debt, leases and cash.  

Management of interest rate risk: 
The Qantas Group manages interest rate risk by using a floating versus fixed rate debt framework. The relative mix of fixed and floating 
interest rate funding is managed by using interest rate swaps, forward rate agreements and options. As at 30 June 2020, interest-bearing 
liabilities amounted to $6,693 million (2019: $5,137 million). The fixed/floating split is 40 per cent and 60 per cent respectively (2019: 
56 per cent and 44 per cent). As noted in Note 23(C), the Group manages its exposure to interest rate risk with reference to the 
Group’s Financial Framework where the fixed/floating ratio is measured against Net Debt. The Group’s Net Debt is a non-statutory 
measure and includes on balance sheet debt, cash and capitalised aircraft lease liabilities. The ratio of fix/floating on Net Debt is 78 per 
cent and 22 per cent respectively, which assumes cash is treated as floating. As at 30 June 2020, other financial assets and liabilities 
included derivative financial instruments relating to debt obligations and future interest payments totalling $7 million (liability) (2019: 
$17 million (liability)). These are recognised at fair value. 

92 

 
 
 
 
 
 
 
 
 
 
 
 
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Notes to the Financial Statements continued  
For the year ended 30 June 2020 

27  FINANCIAL RISK MANAGEMENT (CONTINUED) 

(A)  RISKS (CONTINUED) 

Interest Rate Risk (continued) 

ii. 
Sensitivity to interest rate risk: 

$M 

100bps increase in interest rates2 

Variable rate interest-bearing instruments (net of cash) 

Derivatives designated in a cash flow hedge relationship 

100bps decrease in interest rates2 

Variable rate interest-bearing instruments (net of cash) 

Derivatives designated in a cash flow hedge relationship 

1.  Equity (Before Tax) does not include sensitivity recognised in Profit/(Loss) Before Tax. 
2.  Sensitivity analysis assumes hedge designations as at 30 June 2020 remain unchanged. 

Profit Before Tax 

Equity (Before Tax)1 

2020 

2019 

2020 

2019 

(8) 

- 

8 

- 

(5) 

- 

5 

- 

- 

1 

- 

- 

- 

2 

- 

(2) 

Under AASB 16, interest rate movements on lease liabilities are treated as modifications against the corresponding right of use asset 
and lease liability. As such, there is no immediate impact to the Consolidated Income Statement or Other Comprehensive Income and 
as a result, interest rate movements on lease liabilities are not included as an interest rate sensitivity. 

iii.  Foreign Exchange Risk 
Nature of the risk: 
Foreign exchange risk arises from future commercial transactions and recognised assets and liabilities denominated in a currency that 
is not the functional currency of the Group. The Group operates internationally and is exposed to foreign exchange risk, primarily the 
US dollar. The source and nature of this risk arises from operations, capital expenditure and revaluation risk. The revaluation risk 
primarily exists in interest bearing liabilities, lease liabilities and other financial assets and liabilities. The Group hedges foreign 
exchange risk with the objective of minimising volatility of the Australian currency cost of highly probable forecast purchases and 
disposals of property, plant and equipment and other revenue and operating expenditures. Foreign exchange losses/(gains) for the 
year ended 30 June 2020 was ($46) million (2019: $130 million). 

Management of foreign exchange risk: 
Forward foreign exchange contracts and currency options are used to hedge a portion of net foreign currency exposures in accordance 
with Qantas Group policy. Net foreign currency exposures, including foreign currency purchases and disposals of property, plant and 
equipment, may be hedged out to two years within specific parameters. Any hedging outside these parameters requires approval by 
the Board. For the year ended 30 June 2020, other financial assets and liabilities included derivative financial instruments relating to 
the hedging of future capital expenditure payments totalling $15 million (net asset) (2019: $16 million (net asset)) and relating to the 
hedging of future operating expenditure payments totalling $15 million (net asset) (2019: nil). These are recognised at fair value. 

Non-derivative financial liabilities including interest-bearing liabilities and lease liabilities are designated in a cash flow hedge 
relationship to hedge forecast foreign currency revenue. These interest-bearing liabilities and lease liabilities have a maturity between 
one and 7 years. To the extent a foreign exchange gain or loss is incurred, and the cash flow hedge is deemed effective, this is 
deferred until the revenue is realised. As at 30 June 2020, total unrealised foreign exchange losses on hedges of revenue designated 
to non-derivative financial liabilities was $3 million (2019: nil). 

Sensitivity to foreign exchange risk: 

$M 

20% movement in Foreign Exchange Risk2,3  

20% (2019: 20%) USD depreciation 

20% (2019: 20%) USD appreciation 

Profit Before Tax 

Equity (Before Tax)1 

2020 

(68) 

99 

2019  
(restated) 

(249) 

379 

2020 

(373) 

610 

2019  
(restated) 

(114) 

156 

1.  Equity (Before Tax) does not include sensitivity recognised in Profit/(Loss) Before Tax.  
2.  Sensitivity analysis assumes hedge designations as at 30 June 20 remain unchanged. Sensitivity analysis on foreign currency pairs of 20 per cent represent recent volatile market 

conditions.  

3.  Sensitivity analysis includes foreign currency interest-bearing liabilities, lease liabilities and derivatives. 

Following the adoption of AASB 16 and the IFRIC Fair Value hedging agenda decision, the Group put in place accounting hedge 
designations to manage the foreign exchange movements of foreign currency revenue by designating foreign currency interest-bearing 
liabilities and lease liabilities as the hedging instrument in a cash flow hedge relationship. The effective portion of the foreign exchange 
revaluation of the hedging instrument is recognised in Other Comprehensive Income and is recycled to the Consolidated Income 
Statement within Net Passenger Revenue when the hedged item is realised. In accordance with AASB 9, these designations apply 
prospectively from 1 July 2019. For comparative periods before the designation (which have been restated for the adoption of AASB 16 
and the IFRIC Fair Value hedging agenda decision), the foreign exchange movements were recognised immediately in the 
Consolidated Income Statement within Other Expenses.  

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Notes to the Financial Statements continued  
For the year ended 30 June 2020 

27  FINANCIAL RISK MANAGEMENT (CONTINUED) 

(A)  RISKS (CONTINUED) 

iv.  Fuel Price Risk 
Nature of the risk: 
Exposure of future AUD fuel costs to unfavourable USD-denominated price and foreign exchange movements. 

Management of future AUD fuel costs risk: 
The Qantas Group uses options and swaps on jet kerosene, gasoil and crude oil to hedge exposure to movements in the USD price of 
aviation fuel. Qantas considers the crude component to be a separately identifiable and measurable component of aviation fuel. In 
identifying this component, the Group considers long-term correlation levels between crude hedging products and the underlying jet 
fuel exposure. The foreign exchange risk in the total fuel cost is separately hedged using foreign exchange contracts and currency 
options. Hedging is conducted in accordance with Qantas Group policy. Fuel consumption out to two years may be hedged within 
specific parameters, with any hedging outside these parameters requiring approval by the Board. For the year ended 30 June 2020, 
other financial assets and liabilities included fuel and foreign exchange derivatives totalling $57 million (net liability) (2019: $286 million 
(net asset)). These are recognised at fair value.  

Sensitivity to foreign exchange and fuel price risk: 

$M 

20% movement in AUD fuel costs2 

20% (2019: 20%) USD depreciation, 20% (2019: 20%) increase per 
barrel in fuel indices 

20% (2019: 20%) USD appreciation, 20% (2019: 20%) decrease per 
barrel in fuel indices 

Profit Before Tax 

Equity (Before Tax)1 

2020 

2019 

2020 

2019 

41 

(29) 

- 

- 

30 

42 

322 

93 

1.  Equity (Before Tax) does not include sensitivity recognised in Profit/(Loss) Before Tax.  
2.  Sensitivity analysis assumes hedge designations as at 30 June 2020 remain unchanged. Sensitivity analysis on foreign currency pairs and fuel indices of 20 per cent represent 

recent volatile market conditions. Sensitivity analysis assumes an offset between USD and fuel price indices based on observed market movements.  

v.  Credit Risk 
Nature of the risk: 
Credit risk is the potential loss from a transaction in the event of default by the counterparty during the term of the transaction or on 
settlement of the transaction. The Group has credit exposure in respect of trade receivables and other financial instruments in the 
ordinary course of business. The maximum exposure to credit risk is represented by the carrying value of financial assets. 

Management of credit risk: 
The Qantas Group conducts transactions with the following major types of counterparties: 

–  Trade debtor counterparties: The credit risk is the recognised amount, net of any impairment losses. As at 30 June 2020, trade 
debtors amounted to $318 million (2019: $885 million). The Qantas Group has credit risk associated with travel agents, codeshare 
partners, industry settlement organisations, and credit provided to direct customers, such as large airline, loyalty and freight 
corporate customers. A significant proportion of receivables are settled through the International Air Transport Association (IATA) 
clearing mechanism which undertakes its own credit review of members The Qantas Group minimises this credit risk through the 
application of stringent credit policies and accreditation of travel agents through industry programs 

–  Other financial asset counterparties: The Qantas Group restricts its dealings to counterparties that have acceptable credit ratings. 
Should the rating of a counterparty fall below certain levels, internal policy dictates that approval by the Board is required to maintain the 
level of the counterparty exposure. Alternatively, Management may consider closing out positions with the counterparty or novate 
open positions to another counterparty with acceptable credit ratings 

The Qantas Group minimises the concentration of credit risk by undertaking transactions with a large number of customers and 
counterparties in various countries in accordance with Board-approved policy. As at 30 June 2020, the credit risk of the Qantas Group 
to counterparties in relation to other financial assets, cash and cash equivalents, and other financial liabilities amounted to $3,311 million 
(2019: $2,125 million). Refer to Note 27(C) for offsetting disclosures of contractual arrangements. The Qantas Group’s credit exposure 
in relation to these assets is with counterparties that have a minimum credit rating of A-/A3, unless individually approved by the Board. 

94 

 
 
 
 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Notes to the Financial Statements continued  
For the year ended 30 June 2020 

27  FINANCIAL RISK MANAGEMENT (CONTINUED) 

(B)  FAIR VALUE 
The fair value of cash, cash equivalents and non-interest-bearing financial assets and liabilities approximates their carrying value 
due to their short maturity. The fair value of financial assets and liabilities is determined by valuing them at the present value of future 
contracted cash flows. The fair value of forward foreign exchange and fuel contracts is determined as the unrealised gain/loss at balance 
date by reference to market exchange rates and fuel prices. The fair value of interest rate swaps is determined as the present value 
of future contracted cash flows. Cash flows are discounted using standard valuation techniques at the applicable market yield, having 
regard to the timing of the cash flows. The fair value of options is determined using standard valuation techniques. Other financial 
assets and liabilities represent the fair value of investments and derivative financial instruments recognised on the Consolidated 
Balance Sheet. Refer to Note 37(C) for a definition of the fair value hierarchy. 

June 2020 

Carrying Amount Held at 

June 2019 (restated) 

Carrying Amount Held at 

Fair Value 
Through 
Profit And 
Loss 

Fair Value 
Through Other 
Comprehensive 
Income3 

Amortised 
Cost 

Fair 
Value 

Fair Value 
Through 
Profit And 
Loss 

Fair Value 
Through Other 
Comprehensive 
Income 

Amortised 
Cost 

Fair 
Value 

- 

- 

251 

251 

- 

- 

285 

285 

- 

- 

104 

104 

- 

- 

- 

- 

3,520  3,522 

646 

- 

646 

355 

4,166  4,523 

2,450  2,450 

6,693  7,450 

- 

285 

9,143  10,185 

- 

- 

422 

422 

- 

- 

137 

137 

- 

- 

96 

96 

- 

- 

- 

- 

2,157 

2,162 

1,178 

1,178 

- 

518 

3,335 

3,858 

2,366 

2,366 

5,137 

5,607 

- 

137 

7,503 

8,110 

$M 

Cash and cash equivalents 

Receivables 

Other financial assets1 

Financial asset 

Payables 

Interest-bearing liabilities2 

Other financial liabilities1 

Financial liabilities 

1.  Other financial assets and liabilities represents the fair value of equity investments and derivative financial instruments recognised on the Consolidated Balance Sheet. Derivative 

financial instruments have been measured at fair value using Level 2 inputs in estimating their fair values. Equity instruments have been measured at fair value using Level 1 or 
Level 2 inputs in estimating their fair value. 

2.  The fair value of interest-bearing liabilities is calculated as the present value of outstanding contractual cashflows discounted at a risk-free rate. 
3.   As at 30 June 2020, $96 million of the $104 million of other financial assets relates to the Group’s investment in Alliance Airlines Limited (ASX: AQZ) which has been accounted for 

as an investment held at fair value through other comprehensive income under AASB 9. 

During the year, the Group recognised fair value changes in relation to listed and unlisted equity investments, net of tax in Other 
Comprehensive Income of ($16) million (2019: $4 million). The Group recognised fair value changes, net of tax of $7 million (2019: 
$3 million) in respect of listed equity investment using Level 1 inputs. The Group recognised fair value changes, net of tax of ($23) million 
(2019: $1 million) in respect of unlisted equity investments using Level 2 inputs. 

(C)  DERIVATIVES AND HEDGING INSTRUMENTS 
The following section summarises derivative financial instruments in the Consolidated Financial Statements:  

Type of Hedge 

Description 

Derivative 

Cash Flow Hedges 

A derivative or financial instrument to 
hedge the exposure to variability in cash 
flows attributable to a particular risk 
associated with an asset, liability or 
forecast transaction.  

Exchange derivative contracts to hedge future AUD fuel costs and 
foreign currency operational payments (forwards, swaps or 
options). 

Interest rate derivative contracts to hedge future interest 
payments (forwards, swaps or options). 

Foreign exchange derivative contracts to hedge future capital 
expenditure payments (forwards or options). 

The Group’s derivative assets and liabilities as at 30 June 2020 are detailed below: 

$M 

Derivative assets 

Designated as cash flow hedges 

De-designated derivatives 

Total other financial assets 

Derivative liabilities 

Designated as cash flow hedges 

De-designated derivatives 

Total other financial liabilities 

Net other financial assets/(liabilities) 

2020 

2019 

Current 

Non-current1 

Total 

Current 

Non-current1 

Total 

66 

150 

216 

(95) 

(143) 

(238) 

(22) 

35 

- 

35 

(47) 

- 

(47) 

(12) 

101 

150 

251 

(142) 

(143) 

(285) 

(34) 

334 

- 

334 

(89) 

- 

(89) 

245 

88 

- 

88 

(48) 

- 

(48) 

40 

422 

- 

422 

(137) 

- 

(137) 

285 

1.  Other financial assets in the balance sheet also includes investments in equity instruments of $104 million (2019: $96 million) recognised at fair value through other comprehensive 

income (refer to note 27(B)).  

95 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Notes to the Financial Statements continued  
For the year ended 30 June 2020 

27  FINANCIAL RISK MANAGEMENT (CONTINUED) 

(C)  DERIVATIVES AND HEDGING INSTRUMENTS (CONTINUED) 

i.  Offsetting 
The Group enters into contractual arrangements such as the International Swaps and Derivatives Association (ISDA) Master Agreement 
where, upon the occurrence of a credit event (such as default), a termination value is calculated and only a single net amount is 
payable in settlement of all transactions that are capable of offset under the contractual terms. The ISDA agreements do not meet 
the criteria for offsetting in the Consolidated Balance Sheet and consequently, financial assets and liabilities are recognised gross. 
This is because the Group does not have any current legally enforceable right to offset recognised amounts, because the right to offset 
is enforceable only on the occurrence of future events. The amounts shown as financial assets and financial liabilities would each have 
been $185 million lower (2019: $119 million lower) in the event of the right to offset being currently enforceable. 

ii.  Hedge Reserve 
The effective portion of the cumulative net change in the fair value of derivative financial instruments designated as a cash flow hedge 
and the cumulative change in fair value arising from the time value of options are included in the hedge reserve. These options relate 
entirely to transaction-related hedged items. For further information on accounting for derivative financial instruments as cash flow 
hedges, refer to Note 37(C). For the year ended 30 June 2020, $122 million (2019: $41 million) is expected to be released to the 
Consolidated Income Statement within one year and $25 million (2019: $(5) million) after one year. Other financial assets and liabilities 
represent the fair value of derivative financial instruments recognised on the Consolidated Balance Sheet. Refer to Note 37(C) for a 
definition of the fair value hierarchy. 

iii.  De-designated Hedging 
The Group has applied judgement referencing inputs of the Recovery Plan in assessing whether hedged forecast transactions are still 
expected to occur. Given the significant decrease in flying activity in the last quarter of the 2019/20 financial year, which is expected to 
continue into the 2020/21 financial year, $571 million of hedge losses were de-designated and recognised immediately in the Consolidated 
Income Statement. The amount recognised in the Consolidated Income Statement includes foreign exchange movements since de-
designation. Prospective changes in fair value of de-designated hedging will be accounted for through the Consolidated Income Statement. 
Where hedging has been closed out with deferred settlement terms, this is reflected in the current and non-current payables balance. 
Any further decline in forecast flying activity and fuel consumption will result in deferred hedge gains and losses to be de-designated 
and released to the Consolidated Income Statement when the forecast transaction is no longer probable. 

(D)  HEDGE ACCOUNTING 

Nominal 
Amount of 
Hedging 
Instrument 
and Hedged 
Item 

M 

Carrying Amount 
of the Hedging 
Instrument1,2 

Assets  Liabilities 

Change in 
Value of the 
Hedging 
Instrument 
Used for 
Calculating 
Hedge 
Ineffective-
ness 

Change in 
Value of the 
Hedged Item 
used for 
Calculating 
Hedge 
Ineffective-
ness 

Change in 
Value of the 
Hedging 
Instrument 
Recognised  
in Other 
Comprehen-
sive Income 

Hedge 
Ineffective-
ness 
Recognis-
ed in Profit 
or Loss 

Amount 
Reclassi-
fied  
from the 
Cash Flow 
Hedge 
Reserve to  
Profit or 
Loss 

De-
designated 
Cash Flow 
hedges 
Reclassi-
fied to 
Profit or 
Loss3 

Hedge Rates 

$M 

$M 

$M 

$M 

$M 

$M 

$M 

$M 

$M 

17  Barrels 

566  USD 

777  USD 

566  USD 

AUD/Barrel 
59–102 

AUD/USD 
0.65-0.77 

AUD/USD 
0.69 

AUD/USD 
0.67– 0.74 

100  AUD 

Fixed  
4.45%–5.99% 

68 

(131) 

(371) 

371 

(371) 

15 

(1) 

57 

(57) 

57 

- 

(1,098) 

(14) 

14 

18 

(3) 

27 

(27) 

(14) 

27 

- 

(7) 

8 

(8) 

8 

- 

- 

- 

- 

- 

128 

(603) 

57 

(3) 

(10) 

(1) 

- 

- 

- 

- 

As at  
30 June 2020 

Cash flow 
hedges 

AUD fuel costs 
(up to 3 years) 

Operational 
expenditure 
(up to 2 years) 

Revenue  
(up to 7 years)  

Capital 
expenditure 
(up to 2 years) 

Interest 
(up to 2 years) 

1.  Derivative cash flow hedging instruments are located within the Other Financial Assets and Other Financial Liabilities on the Consolidated Balance Sheet and include costs of 

hedging. The carrying amount of the hedging instrument is presented in AUD where the hedged item equals the nominal amount of the hedging instrument.  

2.  The revenue hedging instrument is a non-derivative financial liability with the carrying amount presented in USD and is located within Interest-bearing Liabilities and Lease 

Liabilities. 

3.   $571 million of hedge losses were de-designated and recognised to the Consolidated Income Statement for the year ended 30 June 2020. This includes $607 million released from 

Hedge Reserve and ($36 million) of foreign exchange movements since de-designation. 

96 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Notes to the Financial Statements continued  
For the year ended 30 June 2020 

28  AUDITOR’S REMUNERATION 

AUDIT AND AUDIT-RELATED SERVICES 

Audit and review of Financial Report 

Regulatory assurance services 

Total audit and audit-related services 

OTHER SERVICES 

Other assurance services 

Taxation services 

Due diligence services 

Other non-audit services2 

Total other services 

Total auditor’s remuneration 

2020 
$’000 

3,625 

65 

3,690 

323 

153 

113 

71 

660 

4,350 

2019 
(restated)1 
$’000 

3,256 

49 

3,305 

348 

496 

- 

1,014 

1,858 

5,163 

1.   The categorisation of auditor’s remuneration is based on recommendations from Australian Securities and Investments Commission (ASIC). Comparative information has been 

restated to align with the current year categorisation. 

2.   In 2019, other non-audit services include fees of $995,000 related to KPMG’s acquisition of a service provider to the Group in 2017 with services continuing into 2019. These 

services were discontinued from 1 July 2019. 

29  NOTES TO THE CONSOLIDATED CASH FLOW STATEMENT 

RECONCILIATION OF STATUTORY (LOSS)/PROFIT FOR THE YEAR TO NET CASH FROM OPERATING ACTIVITIES 

$M 

Statutory (loss)/profit for the year 

Adjusted for: 

Depreciation and amortisation 

Impairment/(reversal of impairment) of assets and related costs 

Hedging-related activities 

Share of net loss/(profit) of investments accounted for under the equity method 

Share-based payments 

Amortisation of deferred financing fees and lease benefits 

Net gain on disposal of assets 

Discount rate changes impact on provisions 

Other items 

Dividends received from investments accounted for under the equity method 

Changes in other items: 

Receivables 

Inventories 

Other assets 

Payables 

Revenue received in advance 

Provisions 

Deferred tax assets/liabilities and tax payable/receivable 

Net cash from operating activities 

Notes 

5 

25(C) 

14 

26 

6 

7 

14 

2020 

(1,964) 

2019 
(restated) 

840 

2,045 

1,456 

419 

53 

28 

15 

(7) 

7 

(49) 

15 

531 

(24) 

112 

(196) 

(955) 

608 

(1,011) 

1,083 

1,996 

(39) 

(89) 

(23) 

49 

14 

(225) 

92 

116 

11 

(177) 

(55) 

(136) 

203 

384 

20 

183 

3,164 

97 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Notes to the Financial Statements continued  
For the year ended 30 June 2020 

30  SUPERANNUATION 
The Qantas Superannuation Plan (QSP) is a hybrid defined benefit/defined contribution fund with multiple divisions that commenced 
operation in June 1939. In addition to the QSP, there are a number of small overseas defined benefit plans. The Qantas Group makes 
contributions to defined benefit plans that provide defined benefit amounts for employees upon retirement. Under the plans, employees 
are entitled to retirement benefits determined, at least in part, by reference to a formula based on years of membership and salary levels.  

The defined benefit plans are legally separated from the Qantas Group. Responsibility for governance of the plans, including investment 
decisions and plan rules, rests solely with the Trustee of the plan. The Trustee of the QSP is a corporate trustee which has a Board 
comprising five company-appointed Directors and five member-elected Directors.  

The QSP’s defined benefit plan exposes the Group to a number of risks, the most significant of which are detailed below: 

–  Investment risk: The investment strategy of the QSP’s defined benefit plan is to progressively de-risk the defined benefit investment 
portfolio as the plan’s funding position improves over time. If the plan assets underperform expectations, the Group may be required 
to provide additional funding to the plan 

–  Interest rate risk: Changes in bond yields, such as a decrease in corporate bond yields, will increase defined benefit liabilities 

through the discount rate assumed 

–  Inflation risk: The defined benefit liabilities are linked to salary inflation, and higher inflation will lead to higher liabilities.  

(A)  FUNDING 
Employer contributions to the defined benefit plans are based on recommendations by the plans’ actuaries. It is estimated that 
$79 million of normal employer contributions will be paid by the Qantas Group to its defined benefit plans in 2020/21 (2019/20: 
$82 million). 

The QSP has in place an Additional Funding Plan (AFP), agreed in 2019, which addresses the requirements of APRA Prudential 
Standards. The determination of Qantas’ additional employer contributions under the AFP is triggered if the quarterly determination of 
the Defined Benefit Vested Benefits Index (DB VBI) indicates that the DB VBI has been below 100 per cent for two consecutive 
quarters, or the value of the DB VBI has fallen from a value in excess of 100 per cent at the previous quarter, to a value that is less 
than 96 per cent. The DB VBI is the ratio of the QSP’s assets attributable to the defined benefit liabilities to the total defined benefit 
amount that the QSP would be required to pay if all members were to voluntarily leave the plan on the funding valuation date. 
Additional benefit payment top-up contributions may also be payable if after two consecutive quarters, the DB Retrenchment Benefits 
Index is less than 100 per cent, the DB VBI is below 105 per cent, and retrenchments occur that place a greater than VBI level of 
funding strain on the Plan assets. The last additional contribution required under the AFP was paid by Qantas in December 2016. The 
QSP’s financial position is monitored by the Trustee each quarter.  

(B)  MOVEMENT IN NET DEFINED BENEFIT (ASSET)/LIABILITY 

Balance as at 1 July 

Included in the Consolidated Income Statement 

Current service cost 

Past service cost 

Interest expense/(income) 

Contributions by plan participants 

Losses on curtailments2 

Present Value  
of Obligation 
$M 

Fair Value of  
Plan Assets 
$M 

Net Defined Benefit  
(Asset)/Liability1 
$M 

2020 

2019 

2020 

2019 

2020 

2019 

2,392 

2,176 

(2,499) 

(2,468) 

(107) 

(292) 

127 

- 

71 

- 

- 

119 

1 

88 

- 

3 

- 

- 

(72) 

(22) 

- 

- 

- 

(95) 

(22) 

- 

Total amount included in manpower and staff-related expenditure 

198 

211 

(94) 

(117) 

Included in the Consolidated Statement of Comprehensive 
Income 

Return on plan assets, excluding interest income 

Losses from change in demographic assumptions 

(Gains)/losses from change in financial assumptions 

Experience losses 

Exchange differences on foreign plans 

Total amount recognised in other comprehensive income 

Contributions by employer 

Benefit payments 

Assets distributed/liabilities extinguished on settlements 

- 

37 

(43) 

14 

1 

9 

- 

- 

- 

216 

9 

4 

229 

- 

(157) 

(152) 

- 

(72) 

50 

(52) 

- 

- 

- 

(2) 

48 

(82) 

157 

- 

- 

- 

- 

(4) 

(56) 

(82) 

152 

72 

Balance as at 30 June 

2,442 

2,392 

(2,470) 

(2,499) 

(28) 

(107) 

1.  The net defined benefit asset is included in non-current other assets (refer to Note 19). 
2.  The Group has recognised a provision of $5 million for losses on curtailments in 2019/20 due to the recognised redundancy provisions as at 30 June 2020. 

98 

127 

- 

(1) 

(22) 

- 

104 

50 

37 

(43) 

14 

(1) 

57 

(82) 

- 

- 

119 

1 

(7) 

(22) 

3 

94 

(52) 

- 

216 

9 

- 

173 

(82) 

- 

- 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Notes to the Financial Statements continued  
For the year ended 30 June 2020 

30  SUPERANNUATION (CONTINUED) 

(C)  PLAN ASSETS 
The major categories of plan assets as a percentage of total plan assets of the Group’s defined benefit plans are as follows:  

Australian equity1,2 
Global equity1 
–  United States 

–  Europe 

–  Japan 

–  Other 

Private equity 
Fixed interest1 
–  Government bonds 

–  Other 
Credit1 
–  Corporate debt 

–  Other 

Hedge funds 

Property and infrastructure 

Timberland 
Cash and cash equivalents1 

Total 
1.   The majority of these plan assets have a quoted market price in an active market. 
2.   As at 30 June 2020, QSP assets in shares of Qantas Airways Limited (ASX:QAN) are $3,493,454 (2019: $4,451,637).  

2020 
% 

13 

2019 
% 

14 

10 

3 

2 

3 

3 

13 

12 

10 

6 

6 

5 

2 

11 

4 

2 

3 

4 

13 

7 

8 

4 

10 

5 

2 

12 

100 

13 

100 

The Trustee of the QSP is responsible for setting the investment strategy and objectives for the QSP’s assets to support the defined 
benefit liabilities. The QSP does not use any asset-liability matching strategies. It utilises traditional investment management 
techniques to manage the defined benefit assets.  

(D)  ACTUARIAL ASSUMPTIONS AND SENSITIVITY 
The significant actuarial assumptions (expressed as weighted averages per annum) were as follows: 

Discount rate  

Future salary increases1 

2020 
% 

3 

3 

2019 
% 

3 

3 

1.  For the 30 June 2020 actuarial calculation, salary increases of 3 per cent in years 1 to 4 and 2 per cent for the remaining duration of the plan were assumed (30 June 2019: salary 

increases of 3 per cent in years 1 to 5 and 2.5 per cent for the remaining duration of the plan were assumed). 

The weighted average duration of the QSP’s defined benefit obligation as at 30 June 2020 was 11 years (2019: 10 years). The 
sensitivity of the defined benefit obligation to changes in the significant assumption is as follows: 

Impact on Defined Benefit Obligation 

30 June 2020 

30 June 2019 

Change in 
Assumption 

Increase in 
Assumption 

Decrease in 
Assumption 

Increase in 
Assumption 

Decrease in 
Assumption 

Discount rate 

Future salary increase 

1% 

1% 

Decrease by 10.9% 

Increase by 12.9%  Decrease by 10.4% 

Increase by 12.3% 

Increase by 10.5%  Decrease by 9.1% 

Increase by 9.9% 

Decrease by 8.7% 

Defined Contribution Fund 
A defined contribution expense of $183 million has been recognised for the year ended 30 June 2020 (2019: $196 million). 

99 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Notes to the Financial Statements continued  
For the year ended 30 June 2020 

31  DEED OF CROSS GUARANTEE 
Pursuant to ASIC Corporations (Wholly-owned companies) instrument 2016/785 (Instrument), the wholly-owned entities identified 
below are relieved from the Corporations Act 2001 requirements for preparation, audit, distribution and lodgement of Financial 
Statements and Directors’ Reports: 

AAL Aviation Limited 

Airlink Pty Ltd 

Network Aviation Holdings Pty Ltd 

Qantas Ground Services Pty Ltd 

Network Aviation Pty Ltd 

Qantas Group Flight Training 
(Australia) Pty Ltd 

Australian Air Express Pty Ltd 

Network Holding Investments Pty Ltd 

Qantas Group Flight Training Pty Ltd  

Australian Airlines Limited 

Network Turbine Solutions Pty Ltd 

Qantas Information Technology Limited 

Australian Regional Airlines Pty Ltd 

Osnet Jets Pty Ltd 

Qantas Road Express Pty Ltd  

Eastern Australia Airlines Pty Ltd 

Q H Tours Limited  

Qantas Ventures Limited  

Express Freighters Australia (Operations) 
Pty Ltd  

Qantas Asia Investment Company Pty Ltd 

QF Cabin Crew Australia Pty Ltd  

Express Freighters Australia Pty Ltd  

Qantas Courier Limited  

Regional Airlines Charter Pty Ltd 

Impulse Airlines Holdings Pty Ltd  

Qantas Domestic Pty Ltd 

Sunstate Airlines (Qld) Pty Ltd  

Jetstar Airways Pty Ltd  

Qantas Freight Enterprises Limited 

The Network Holding Trust 

Jetstar Asia Holdings Pty Ltd  

Qantas Frequent Flyer Limited  

The Network Trust 

Jetstar Group Pty Ltd  

Jetstar Services Pty Ltd 

Qantas Frequent Flyer Operations Pty Ltd 

Vii Pty Limited 

Qantas Group Accommodation Pty Ltd 

It is a condition of the Instrument that Qantas and each of the controlled entities eligible to obtain relief under the Instrument enter into a 
Deed of Cross Guarantee (Deed). Under the Deed, Qantas guarantees to each creditor payment in full of any debt upon the winding up 
under certain provisions of the Corporations Act 2001 of any of the controlled entities that are party to the Deed. If the winding up 
occurs under other provisions of the Corporations Act 2001, Qantas will only be liable if, six months after a resolution or order for the 
winding up of the controlled entity, any debt of a creditor of that controlled entity has not been paid in full. Each controlled entity that is 
party to the Deed has given similar guarantees in the event that Qantas is wound up. 

Qantas and its eligible controlled entities first entered into a Deed on 4 June 2001. Subsequently, additional controlled entities became 
party to the Deed by way of Assumption Deeds dated 17 June 2002, 26 June 2006, 29 June 2007, 30 June 2008, 29 June 2009, 
16 June 2010, 25 November 2010, 4 April 2011, 13 October 2011, 20 November 2012, 26 November 2015, 26 June 2017 and 
2 November 2017. 

The Consolidated Condensed Income Statement and Consolidated Condensed Balance Sheet for Qantas and each of its controlled 
entities that are party to the Deed are set out below. The principles of consolidation are: 

–  Transactions, balances and unrealised gains and losses on transactions between entities that are party to the Deed are eliminated 
–  Investments in entities that are not party to the Deed are carried at cost less any accumulated impairment 
–  Dividends received from entities that are not party to the Deed are recognised as income. 

(A)  CONSOLIDATED CONDENSED INCOME STATEMENT 

Revenue and other income 

Expenditure 

Impairment of assets and related costs 

Statutory (loss)/profit before income tax expense and net finance costs 

Finance income 

Finance costs 

Net finance costs 

Statutory (loss)/profit before income tax expense 

Income tax benefit/(expense) 

Statutory (loss)/profit for the year 

Retained earnings as at 1 July 

Dividends paid 

Share buy-back 

Shares vested and transferred to employees 

Retained earnings as at 30 June 

100 

2020 
$M 

2019 
(restated) 
$M 

13,882 

17,467 

(14,743) 

(15,988) 

(1,575) 

(2,436) 

21 

(281) 

(260) 

(2,696) 

745 

(1,951) 

1,060 

(204) 

(348) 

(22) 

(71) 

1,408 

21 

(293) 

(272) 

1,136 

(351) 

785 

643 

(363) 

- 

(5) 

(1,465) 

1,060 

 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Notes to the Financial Statements continued  
For the year ended 30 June 2020 

31  DEED OF CROSS GUARANTEE (CONTINUED) 

(B)  CONSOLIDATED CONDENSED BALANCE SHEET 

CURRENT ASSETS 

Cash and cash equivalents 

Receivables 

Other financial assets 

Inventories 

Assets classified as held for sale 

Income tax receivables 

Other 

Total current assets 

NON-CURRENT ASSETS 

Receivables 

Other financial assets 

Investments in subsidiaries 

Investments accounted for under the equity method 

Property, plant and equipment 

Right of use assets 

Intangible assets 

Deferred tax assets 

Other 

Total non-current assets 

Total assets 

CURRENT LIABILITIES  

Payables 

Revenue received in advance 

Interest-bearing liabilities 

Lease liabilities 

Other financial liabilities 

Provisions 

Income tax liabilities 

Total current liabilities 

NON-CURRENT LIABILITIES 

Payables 

Revenue received in advance 

Interest-bearing liabilities 

Lease liabilities 

Other financial liabilities 

Provisions 

Deferred tax liabilities 

Total non-current liabilities 

Total liabilities 

Net assets 

EQUITY 

Issued capital 

Treasury shares 

Reserves 

Retained earnings 

Equity attributable to members of Qantas 

Non-controlling interests 

Total equity 

2020 
$M 

3,472 

1,354 

216 

306 

58 

137 

179 

5,722 

515 

139 

7 

59 

11,664 

1,389 

1,029 

166 

446 

15,414 

21,136 

3,059 

2,764 

989 

518 

238 

1,522 

- 

9,090 

99 

2,256 

6,283 

1,317 

47 

627 

- 

10,629 

19,719 

1,417 

3,104 

(51) 

(171) 

(1,465) 

1,417 

- 

1,417 

2019 
(restated) 
$M 

2,065 

2,056 

340 

364 

1 

- 

214 

5,040 

662 

179 

163 

104 

12,706 

1,350 

1,129 

- 

446 

16,739 

21,779 

3,216 

4,216 

801 

451 

87 

942 

113 

9,826 

- 

1,466 

5,106 

1,291 

48 

456 

698 

9,065 

18,891 

2,888 

1,871 

(152) 

109 

1,060 

2,888 

- 

2,888 

101 

 
 
 
 
 
 
 
 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Notes to the Financial Statements continued  
For the year ended 30 June 2020 

32  RELATED PARTIES 

(A)  REMUNERATION OF KEY MANAGEMENT PERSONNEL 
The aggregate remuneration of the KMP of the Qantas Group is set out below: 

Short-term employee benefits 
Post-employment benefits1 
Other long-term benefits2 
Share-based payments 

2020 
 $’000 

7,333 

611 

27 

6,308 

14,279 

2019 
 $’000 

13,111 

604 

(454) 

6,535 

19,796 

1.  Post-employment benefits include superannuation and post-employment travel benefit. 
2.   Other long-term benefits include movements in annual leave and long service leave balances. The accounting value of other long-term benefits may be negative, for example 

where an Executive’s annual leave balance decreases as a result of taking more than the 20 days’ annual leave they accrue during the year. 

Further details in relation to the remuneration of KMP are included in the Directors’ Report from pages 30 to 54. 

(B)  OTHER RELATED PARTY TRANSACTIONS – ASSOCIATES 
Transactions with associates are conducted on normal terms and conditions. 

Transactions between the Qantas Group and associates include: 

–  The Qantas Group provides airline seats on domestic and international routes to Helloworld Ltd for sale through its travel 

agency network 

–  The Qantas Group sells Qantas Points to Helloworld Ltd and purchases vouchers from Helloworld Ltd for the Qantas Store 
–  The Qantas Group has established business service agreements with Jetstar-branded airlines in Japan and Vietnam for the 

provision of business services to enable a consistent customer experience for the Jetstar brand. The business service agreement 
with the entity in Vietnam has been terminated subsequent to 30 June 2020 and the Jetstar brand removed from that entity. As part 
of the business service agreement, amongst other services, Qantas allows their credit card transactions to be acquired through the 
Qantas Group’s contractual arrangements. The credit card support with the entity in Vietnam has been terminated subsequent to 30 
June 2020  

–  The Qantas Group as part of shareholder arrangements co-guarantees the finance lease obligations for two A320 aircraft on behalf 
of Jetstar Japan to the external lessors in exchange for guarantee fees to the Qantas Group. Subsequent to year end, the Qantas 
Group with other shareholders of Jetstar Japan provided limited guarantees to support unsecured debt raising by Jetstar Japan to 
increase liquidity in response to COVID-19. This was completed in August 2020. 

33  PARENT ENTITY DISCLOSURES – QANTAS AIRWAYS LIMITED  

(A)  CONDENSED INCOME STATEMENT FOR THE YEAR ENDED 30 JUNE 2020 

Revenue and other income2 
Expenditure 
Impairment of assets and related costs3 

Statutory (loss)/profit before income tax expense and net finance costs 

Net finance costs 

Statutory (loss)/profit before income tax expense 

Income tax benefit/(expense) 

Statutory (loss)/profit for the year 

2020 
 $M 

9,229 

(10,523) 

(1,455) 

(2,749) 

(221) 

(2,970) 

833 

(2,137) 

2019 
(restated)1 
 $M 

12,132 

(11,174) 

(285) 

673 

(242) 

431 

(97) 

334 

1.  2019 has been restated for the impact of the adoption of AASB16 and the IFRIC Fair Value hedging agenda decision. In addition, Qantas Airways Limited also restated for the 

impact of impairment of intercompany receivables of $270 million. 

2.  Revenue and other income included nil million (2019: $335 million) of dividend income from wholly-owned subsidiaries of the Qantas Group. 
3. 

Impairment of assets and related costs includes the impairment of investments in subsidiaries and intercompany loans of $220 million (2019: $283 million). 

(B)  CONDENSED STATEMENT OF COMPREHENSIVE INCOME FOR THE YEAR ENDED 30 JUNE 2020 

Statutory (loss)/profit for the year 

Effective portion of changes in fair value of cash flow hedges, net of tax 

Transfer of hedging gains from hedge reserve to the Condensed Income Statement, net of tax 

De-designation of fuel and foreign exchange hedges to the Condensed Income Statement, net of tax 

Recognition of effective cash flow hedges on capitalised assets, net of tax 

Net changes in hedge reserve for time value of options, net of tax 

Fair value gains on investments, net of tax 

Defined benefit actuarial losses, net of tax 

Total other comprehensive loss for the year 

Total comprehensive (loss)/income for the year 

102 

2020 
$M 

(2,137) 

(205) 

(123) 

425 

(42) 

(232) 

(16) 

(38) 

(231) 

(2,368) 

2019  
(restated) 
$M 

334 

51 

(249) 

- 

(13) 

(47) 

4 

(121) 

(375) 

(41)  

 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Notes to the Financial Statements continued  
For the year ended 30 June 2020 

33  PARENT ENTITY DISCLOSURES – QANTAS AIRWAYS LIMITED (CONTINUED) 

(C)  CONDENSED BALANCE SHEET AS AT 30 JUNE 2020 

CURRENT ASSETS 

Cash and cash equivalents 

Receivables 

Intercompany receivables 

Inventories 

Other 

Total current assets 

NON-CURRENT ASSETS 

Receivables 

Intercompany receivables 

Investments in subsidiaries 

Property, plant and equipment 

Right of use assets 

Intangible assets 

Other 

Total non-current assets 

Total assets 

CURRENT LIABILITIES 

Payables 

Intercompany payables 

Revenue received in advance 

Interest-bearing liabilities 

Lease liabilities 

Other 

Total current liabilities 

NON-CURRENT LIABILITIES 

Payables 

Revenue received in advance 

Interest-bearing liabilities 

Lease liabilities 

Other 

Total non-current liabilities 

Total liabilities 

Net assets 

EQUITY 

Issued capital 

Treasury shares 

Other reserves 

Profit reserves 

Retained losses 

Total equity 

2020 
$M 

3,569 

264 

5,626 

189 

559 

10,207 

123 

597 

420 

10,238 

1,254 

765 

678 

14,075 

24,282 

1,790 

5,914 

2,258 

988 

449 

1,534 

12,933 

99 

2,186 

6,284 

1,245 

332 

10,146 

23,079 

1,203 

3,104 

(51) 

(169) 

1,774 

(3,455) 

1,203 

2019  
(restated) 
$M 

2,079 

814 

5,666 

246 

527 

9,332 

76 

585 

530 

11,198 

1,284 

837 

629 

15,139 

24,471 

1,817 

5,317 

3,508 

799 

419 

957 

12,817 

- 

1,453 

5,106 

1,261 

976 

8,796 

21,613 

2,858 

1,871 

(152) 

109 

2,326 

(1,296) 

2,858 

(D)  DIVIDENDS DECLARED AND PAID 
In February 2020, the Directors announced a fully franked interim dividend of 13.5 cents per ordinary share, totalling $201 million. To 
preserve liquidity in response to the impact of COVID-19, this was subsequently revoked in June 2020.  
For the year ended 30 June 2020, $204 million in dividends (2019: $363 million) were paid to shareholders. Dividends are paid from the 
profit reserves of Qantas Airways Limited, as the parent of the Group. 

103 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Notes to the Financial Statements continued  
For the year ended 30 June 2020 

33  PARENT ENTITY DISCLOSURES – QANTAS AIRWAYS LIMITED (CONTINUED) 
(E)  CAPITAL EXPENDITURE COMMITMENTS 
The capital expenditure commitments held by the parent entity are the same as those held by the Group as disclosed in Note 15(C). 

(F)  CONTINGENT LIABILITIES  
The contingent liabilities held by the parent entity are the same as those held by the Group as disclosed in Note 34. 

(G) PARENT ENTITY GUARANTEES IN RESPECT OF DEBTS OF ITS SUBSIDIARIES 
The parent entity has entered into a Deed of Cross Guarantee with the effect that the Company guarantees debts in respect of its 
subsidiaries. Further details of the Deed of Cross Guarantee and the subsidiaries subject to the Deed are disclosed in Note 31. 

The parent entity related parties in respect to the provision of guarantees are primarily the same as those held by the Group, which are 
disclosed in Note 32. 

(H)  INTEREST-BEARING LIABILITIES  
The parent entity has total interest-bearing liabilities of $7,272 million (2019: $5,906 million), of which $1,253 million (2019: $1,666 
million) represent secured loans payable to controlled entities. Of the $6,019 million (2019: $4,240 million) payable to other parties, 
$4,154 million (2019: $2,550 million) represents secured bank loans and other secured loans, with the remaining balance representing 
unsecured loans.  

34  CONTINGENT LIABILITIES 
Details of contingent liabilities are set out below. The Directors are of the opinion that provisions are not required with respect to 
these matters, as it is not probable that a future outflow of economic benefits will be required or the amount is not capable of reliable 
measurement. 

(A)  GUARANTEES 
The Qantas Group co-guarantees the finance lease obligations for two A320 aircraft on behalf of Jetstar Japan to the external lessors 
in exchange for guarantee fees to the Qantas Group. Subsequent to year end, the Qantas Group in conjunction with other shareholders 
of Jetstar Japan provided limited guarantees to support unsecured debt raising by Jetstar Japan to increase liquidity in response to 
COVID-19. 

As part of the business service agreements, the Qantas Group has extended support for the Jetstar-branded airlines in Japan and 
Vietnam by allowing its credit card transactions to be acquired through the Qantas Group’s contractual arrangements. The business 
service agreement and credit support with the entity in Vietnam has been terminated subsequent to 30 June 2020. 

Qantas has also entered into guarantees in the normal course of business to secure a self-insurance licence under the Safety, 
Rehabilitation and Compensation Act 1988, the New South Wales Workers’ Compensation Act, the Victorian Accident Compensation 
Act and the Queensland Workers’ Compensation Act and Rehabilitation Act, to support non-aircraft lease commitments and other 
arrangements entered into with third parties. Due to specific self-insurance provisions raised, the Directors are of the opinion that the 
probability of having to make a payment under these guarantees is remote.  

(B)  LITIGATION 
From time to time Qantas is subject to claims and litigation during the normal course of business. The Directors have given 
consideration to such matters, which are or may be subject to litigation at year end and, subject to specific provisions raised, are of the 
opinion that no material contingent liability exists. 

35  POST-BALANCE DATE EVENTS  
On 10 August 2020, the retail Share Purchase Plan was completed, resulting in the issuance of 22.5 million shares at $3.18 per share 
(totalling $71.7 million). This transaction will be recognised within the 2020/21 financial year. 

On 25 August 2020, as part of its COVID-19 Recovery Plan, the Group has informed its employees of initiatives affecting its ground 
handling operations at airports across Australia. This is a non-adjusting post-balance date event and has no impact on the financial 
statements for the year ended 30 June 2020. 

Subsequent to year end, the Group completed the debt raising of a 10-year, $0.5 billion unsecured bond issue as part of its ongoing 
management of its debt maturity profile. The proceeds will strengthen short-term liquidity and be used to pay $0.4 billion in bonds due 
to expire in June 2021. 

Subsequent to year end, various Australian state governments reimposed restrictions on interstate travel or imposed expanded 
localised lockdowns. The New South Wales Government introduced restrictions on visitors from Victoria. The Queensland Government 
reimposed restrictions on visitors from New South Wales and the Australian Capital Territory in addition to existing restrictions on 
visitors from Victoria. The Victorian Government imposed stage four lockdowns on Greater Melbourne, together with stage three 
lockdowns on regional Victoria. These government restrictions have impacted demand for domestic travel and the Group has 
responded by adjusting capacity. 

The Group’s Recovery Plan is a three-year plan, and while these post-balance date events have impacted the timing of demand 
recovery, they are expected to have a short-term impact and not materially change the overall assumptions underpinning the Group’s 
three-year plan.  

104 

 
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Notes to the Financial Statements continued  
For the year ended 30 June 2020 

36  MATERIAL BUSINESS RISKS 
The aviation industry is subject to numerous inherent foreseeable risks that can impact operations if left untreated. In rare circumstances 
‘black swan’ risk events can materialise, resulting in unexpected consequences such as those that the aviation industry is experiencing 
due to COVID-19. The COVID-19 pandemic has impacted Qantas’ operations significantly, including its strategic and financial 
objectives.  

Material business risks arising from COVID-19, notably liquidity risks, are being critically managed to ensure the ongoing sustainability 
of the Group. To minimise this consequence, Management has established a Three-Year Recovery Plan to rightsize and transform the 
Group in response to COVID-19 impacts to guidance the Group’s return to growth. As the impact of COVID-19 evolves, the Group 
continues to plan for a wide range of scenarios and risks. 

Other inherent risks that can impact the Group’s operations include exposure to changes in economic conditions, changes in government 
regulations, fuel and foreign exchange volatility and other exogenous events such as aviation incidents, natural disasters, or international 
conflicts. 

General economic conditions: As air travel is closely linked with economic growth, the Qantas Group’s operating and financial 
performance is influenced by a variety of general economic and business conditions in Australia and overseas. A sustained decline 
in consumer and business demand as part of a broader deterioration of economic conditions is likely to have a material adverse effect 
on the financial condition and business of the Qantas Group. 

COVID-19 has created considerable uncertainty and volatility surrounding these macroeconomic factors, and any further deterioration 
may have a material adverse impact on the business, financial condition and prospects of the Qantas Group. 

Human resources and industrial action risk: The Qantas Group operates in a highly regulated employment market and a portion 
of the Qantas Group’s employees are represented by unions and are party to collective bargaining arrangements. Any significant 
enterprise bargaining dispute between the Qantas Group and its employees, including in relation to the Recovery Plan, could lead 
employees to take industrial action, including work stoppages. This could disrupt the Qantas Group’s day-to-day operations as well as 
lead to reputational damage. 

The COVID-19 crisis has necessitated the standing down of a significant portion of employees. While the need to stand down employees 
will decrease over time, any significant successful legal challenge to the Qantas Group’s ability to stand down employees could likely 
have a material adverse effect on the Qantas Group’s financial performance and condition. 

The Qantas Group also has certain Key Management Personnel whose institutional knowledge, expertise, relationships and experience 
are considered important to the continued success of the business. The loss of key personnel could adversely impact the Qantas Group’s 
business and future performance. 

Further, given employee costs represent a significant component of the Qantas Group’s operating expenses, increases in labour costs 
(whether as a result of enterprise agreement negotiations, union action or otherwise) would likely have a material adverse effect on the 
Qantas Group’s financial performance and condition. 

Customer risk: The ongoing success of the Qantas Group depends to a large degree on customer satisfaction and loyalty, particularly 
in light of the significant competition for passengers that characterises the aviation industry. 

The significant financial and operational challenges posed by COVID-19, the impact of the pandemic on the travel industry and the 
response of the Qantas Group to these challenges could also impact customer satisfaction and loyalty. In particular, a diminution of 
customer satisfaction due to the cancellation and refund policies of the Qantas Group in the context of COVID-19 may impact the 
Qantas Group’s reputation and its ability to attract customers in the future. 

In addition, the Qantas Group is vulnerable to longer-term changes in consumer preferences in relation to its service offerings, the 
markets in which it operates, and consumer sentiment towards leisure travel. Any failure by the Qantas Group to predict or respond 
to such changes in a timely and cost-effective manner may adversely impact the Qantas Group’s future operating and financial 
performance. 

Competitive intensity: Ordinarily, the international and domestic aviation markets in which the Qantas Group operates are highly 
competitive, and growth in market capacity ahead of underlying demand impacts profitability on an industry-wide basis. Its competitors 
include many major foreign airlines (including government-owned or controlled airlines), some with more financial resources or lower 
cost structures than Qantas. This competition may increase with the expansion of existing airlines, the consolidation of existing airlines 
and/or the creation of alliances between airlines, or new airlines entering the market. 

Australia’s aviation policies favour the creation of a more competitive environment, including more liberal rights of entry into Australian 
domestic and international markets. These policies have attracted offshore competitors (predominantly state-sponsored airlines) to the 
Australian international aviation market, which has further increased competition for passengers on international routes. 

Additionally, the Qantas Group ordinarily faces high levels of price competition in the markets in which it operates, which places 
significant pressure on the Qantas Group to price match by offering heavily discounted fares. Aggressive pricing by competitors 
seeking to gain market share can materially adversely affect the Qantas Group’s revenues and yield performance. The financial impact 
of any discounting of fares as a result of competitive pressures is exacerbated by the high fixed costs and low profit margins that 
characterise the aviation industry. The combined effect of these factors may have a material adverse effect on the revenue and 
financial condition of the Qantas Group. 

105 

 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Notes to the Financial Statements continued  
For the year ended 30 June 2020 

36  MATERIAL BUSINESS RISKS (CONTINUED) 
Reputational and brand risk: The Qantas brand carries significant commercial value and the continued success of the Qantas Group 
relies on the maintenance of a positive reputation and brand recognition among customers, suppliers, strategic partners and governments. 
Any negative publicity (for example, due to a safety incident, labour dispute, regulatory investigation or public customer complaint) may 
damage Qantas’ reputation and have a negative impact on its business operations and financial performance. 

Fuel and foreign exchange volatility: The Qantas Group is subject to fuel and foreign exchange risks. These risks are an inherent 
part of the operations of an airline. The continued focus on forecasting and the operational agility of our aviation operations are supporting 
the Group to manage the residual uncertainty. Accordingly, the size of the Group’s fuel and foreign exchange risk will vary in line with 
operational changes. The Qantas Group manages fuel and foreign exchange risks through a comprehensive hedging program. Qantas 
will continue to hedge its fuel and foreign exchange risk in line with this program. In early April, the Qantas Group closed out its over-
hedged position through to September 2020, which significantly lowered the exposure to further hedging losses in the short-term. The 
Qantas Group has some fuel hedging arrangements beyond September 2020 in the form of outright options with a base layer of collars. 
The collars remain subject to market price movements. There are no margin call obligations on the Qantas Group’s hedging position.  

Cyber security and data governance: The global cyber and privacy landscape is constantly evolving and at the same time, data 
governance has become an important function for many organisations including the Qantas Group. Qantas remains focused on 
embedding cyber security, privacy and data governance into business processes, taking a security and privacy by design approach 
and creating a cybersafe and privacy orientated culture that builds on an established safety culture. The Group is also enhancing its 
Data Governance Framework to ensure ethical and commercial data risks are managed in addition to data protection and privacy. 
Qantas has a defined Risk and Control Framework, aligned with industry standards, which is designed to protect the confidentiality, 
integrity, availability and privacy of data and to maintain compliance with regulatory requirements. The Qantas Group's cyber security 
and data privacy related controls operate to reduce the likelihood and severity of cyber security and data privacy related incidents and 
related impacts. The Group’s cyber and data privacy risks are continuously monitored by the Group Cyber and Privacy Committee and 
are subject to independent assurance including for material third party suppliers.  

Key business partners and alliances: The Qantas Group has relationships with a number of key business partners. In order to continue 
to maximise mutual benefit from both a financial and customer proposition perspective, governance structures are in place to track and 
report performance against common strategic objectives. The Qantas Group continues to proactively build relationships with existing 
and new industry partners through ongoing dialogue with relevant authorities and stakeholder groups. 

Risk of increase in airport services related-costs or change in availability of airport facilities: The Qantas Group is exposed to 
the risk of increases in airport services-related costs (including air traffic control, airport, transit, take-off and landing fees and security 
charges). The availability and cost of airport facilities are fundamental to the ability of the Qantas Group to operate. 

These costs represent a significant portion of the Qantas Group’s operating costs and have a financial impact on its operations. Most 
Australian airports are privately owned and owners have flexibility to increase charges to airlines. There can be no assurance that 
major airport operators will not continue to increase their fees or that the Qantas Group will not incur new costs in Australia or elsewhere 
(for example, additional fees assessed against environmental criteria such as emissions levels or noise pollution). Further, it is likely 
that security and health measures around the world will continue to be increased in response to the COVID-19 experience and the 
perceived threat of terrorism, which may lead to increases in airport clearance and security charges. To the extent that the Qantas 
Group is unable to pass on any fee increases to its customers, these developments could have a material adverse effect on the Qantas 
Group’s operational results and financial position. 

In addition, health concerns during the COVID-19 crisis and in the period following it are likely to impact the availability of airport slots 
and facilities in ways that are difficult to predict. This, too, could have a material adverse effect on the Qantas Group’s operations and 
Recovery Plan. 

Climate change: The Qantas Group is subject to short-term and long-term climate-related physical and transition risks. These risks are 
an inherent part of the operations of an airline and are managed by undertaking scenario analysis, strengthening governance, technology, 
operational and market-based controls, including proactive consideration of how changing factors (including global climate policies) 
impact the proximity of climate-related risks. The Qantas Group has also set ambitious but achievable targets to reduce our emissions 
by capping emissions at 2020 levels and achieving net-zero emissions by 2050, while also investing in the development of sustainable 
aviation fuels. The Qantas Group is responding to increased demand for transparency on identification and management of climate-
related risks by aligning our corporate disclosures with the Taskforce on Climate-Related Financial Disclosures (TCFD) including 
further developing and disclosing findings from the scenario analysis first undertaken during the year ending 30 June 2020. These 
disclosures are available at https://www.qantas.com/au/en/qantas-group/acting-responsibly/our-planet.html.  

An overview of the Group Risk Management Framework is contained in the Qantas Group Business Practices Document available at 
www.qantas.com.au. 

106 

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Notes to the Financial Statements continued  
For the year ended 30 June 2020 

37  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES 
(A)  PRINCIPLES OF CONSOLIDATION  

i.  Controlled Entities 
Controlled entities are entities controlled by the Group. Control exists when the Group is exposed to or has rights to, variable returns 
from its involvement with the entity and has the ability to affect those returns through its power over the entity. The Financial 
Statements of controlled entities are included in the Consolidated Financial Statements from the date that control commences until the 
date that control ceases. 

ii.  Non-Controlling Interests 
Non-controlling interests in the results and equity of controlled entities are shown separately in the Consolidated Income Statement, 
Consolidated Statement of Comprehensive Income, Consolidated Statement of Changes in Equity and Consolidated Balance Sheet. 

iii.  Equity Accounted Investments 
Associates are those entities in which the Group has significant influence, but not control or joint control, over the financial and operating 
policies. Significant influence is evidenced through, but not limited to, voting power of the Group, representation on the board of 
directors and participation in policy-making processes. Interests in associates are accounted for under the equity accounting method 
and initially recognised at cost, including transaction costs. Subsequent to initial recognition, the Consolidated Financial Statements 
include the Group’s share of profit or loss and other comprehensive income of equity accounted investees, until the date on which 
significant influence ceases. Dividends received or receivable reduce the carrying amount of the equity accounted investment. 

When the Group’s share of total comprehensive losses exceeds the equity accounted carrying value of an associate, the Group’s 
carrying amount is reduced to nil and recognition of further losses is discontinued, except to the extent that the Group has incurred 
legal or constructive obligations to fund an associate’s operations or has made payments on behalf of an associate. When an associate 
is disposed of in its entirety or partially such that significant influence is lost, the cumulative amount in the Foreign Currency Translation 
Reserve related to that associate is reclassified to the Consolidated Income Statement as part of the gain or loss on disposal. When the 
Group disposes of only part of an associate while retaining significant influence, the relevant proportion of the cumulative amount in the 
Foreign Currently Translation Reserve related to that associate is reclassified to the Consolidated Income Statement. 

The carrying amount of equity accounted investments is tested for impairment in accordance with the policy described in Note 37(G). 

iv.  Transactions Eliminated on Consolidation 
Intra-group transactions, balances and unrealised gains and losses on transactions between controlled entities are eliminated in the 
Consolidated Financial Statements. Unrealised gains and losses arising from transactions with investments accounted for under the 
equity method are eliminated to the extent of the Group’s interest in the associate.  

(B)  FOREIGN CURRENCY 

i.  Foreign Currency Transactions 
Transactions in foreign currencies are translated into the respective functional currencies of the Group’s companies at the exchange 
rates at the date of the transactions. Foreign exchange gains and losses resulting from the settlement of such transactions and from 
the translation of monetary assets and liabilities denominated in foreign currencies at year end exchange rates are generally 
recognised in the Consolidated Income Statement. 

Monetary assets and liabilities denominated in foreign currencies are translated into the functional currency at the exchange rate at the 
reporting date. Non-monetary assets and liabilities that are measured at fair value in a foreign currency are translated into the functional 
currency at the exchange rate when the fair value was determined. Non-monetary items that are measured based on historical cost 
in a foreign currency are translated at the exchange rate at the date of the transactions.  

 Foreign Operations 

ii. 
The assets and liabilities and the income and expenditure of foreign operations that have a functional currency other than AUD are 
translated into AUD as follows:  

–  assets and liabilities for each balance sheet presented are translated at the closing rate at the date of that balance sheet 

–  income and expenses for each income statement and statement of comprehensive income are translated at average exchange 

rates  

–  all resulting exchange differences are recognised in other comprehensive income and accumulated in the Foreign Currency 

Translation Reserve, except to the extent that the translation difference is allocated to non-controlling interests.  

When a foreign operation is disposed of in its entirety or partially such that control, significant influence or joint control is lost, the 
cumulative amount in the Foreign Currency Translation Reserve related to that foreign operation is reclassified to the Consolidated 
Income Statement as part of the gain or loss on disposal. If the Group disposes of part of its interests in a subsidiary but retains control, 
then the relevant proportion of the cumulative amount is reattributed to non-controlling interests. When the Group disposes of only part 
of an associate or joint venture while retaining significant influence or joint control, the relevant proportion of the cumulative amount is 
reclassified to the Consolidated Income Statement.  

107 

 
 
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Notes to the Financial Statements continued  
For the year ended 30 June 2020 

37  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) 

(C)  FINANCIAL INSTRUMENTS 

Non-Derivative Financial Instruments 

i.  Recognition and Measurement of Non-Derivative Financial Assets 
At initial recognition, the Group measures a financial asset at its fair value plus, in the case of a financial asset not at fair value through 
profit or loss, transaction costs related to the acquisition of the financial asset. Transaction costs of financial assets carried at fair value 
through profit or loss are expensed. 

The Group subsequently classifies its financial assets in the following measurement categories: 

–  Those to be measured subsequently at fair value (either through the Consolidated Income Statement or the Consolidated Statement 

of Comprehensive Income) 

–  Those to be measured at amortised cost. 

ii.  Recognition and Measurement of Non-Derivative Financial Liabilities 
At initial recognition, the Group measures a non-derivative financial liability at its fair value, less transaction costs.  

The Group subsequently measures non-derivative financial liabilities at amortised cost, with any difference between cost and 
redemption value being recognised in the Consolidated Income Statement over the period of the borrowings using the effective 
interest rate method.  

Derivative Financial Instruments 
Derivative financial instruments are recognised at fair value both initially and on an ongoing basis. The accounting for subsequent 
changes in fair value depends on whether the derivative is a designated hedging instrument, and if so, the nature of the item being 
hedged and the type of hedge relationship designated. The Group designates derivatives as either hedges of the fair value of recognised 
assets or liabilities or a firm commitment (fair value hedges), or as hedges of a particular risk associated with the cash flows of recognised 
assets and liabilities or of highly probable forecast transactions (cash flow hedges). At the inception of the transactions, the Qantas 
Group documents the economic relationship between hedging instruments and hedged items, including the risk management objective 
and strategy for undertaking each transaction. The Qantas Group also documents its assessment, both at hedge inception and on an 
ongoing basis, of whether the hedging instruments that are used in hedge transactions have been and will continue to be highly 
effective. 

From time to time, certain derivative financial instruments do not qualify for hedge accounting, notwithstanding that the derivatives are 
held to hedge identified exposures. Any changes in the fair value of a derivative instrument or part of a derivative instrument that do not 
qualify for hedge accounting are classified as ‘ineffective’ and recognised immediately in the Consolidated Income Statement. 

i.  Fair Value Hedges 
Changes in the fair value of derivative financial instruments that are designated and qualify as fair value hedges are recorded in the 
Consolidated Income Statement, together with any changes in the fair value of the hedged asset or liability or firm commitment 
attributable to the hedged risk. 

ii.  Cash Flow Hedges 
Where a derivative is designated as a cash flow hedging instrument, the effective portion of changes in the fair value of the derivative is 
recognised in the Consolidated Statement of Comprehensive Income and accumulated within Hedge Reserve. Any ineffective portion 
of changes in the fair value of the derivative is recognised immediately in the Consolidated Income Statement. 

The amount accumulated in equity is retained in the Hedge Reserve and reclassified to the Consolidated Income Statement in the 
same period or periods during which the hedged forecast cash flows affect profit or loss or the hedged item affects profit or loss. Where 
the hedged item is capital in nature, the cumulative gain or loss recognised in the hedge reserve is transferred to the carrying amount 
of the asset when the asset is recognised. 

If the forecast transaction is no longer expected to occur, the hedge no longer meets the criteria for hedge accounting, the hedging 
instrument expires or is sold, terminated or exercised, or the designation is revoked, then hedge accounting is de-designated 
prospectively. As a result, the amount accumulated in the Hedge Reserve is reclassified to the Consolidated Income Statement 
immediately.  

iii.  Cost of Hedging 
The time value of an option, the forward element of a forward contract and any foreign currency basis spread is excluded from 
the designation of a financial instrument and accounted for as a cost of hedging. The fair value changes of these elements are 
recognised in Other Comprehensive Income and depending on the nature of the hedged item, will either be transferred to the 
Consolidated Income Statement in the same period that the underlying transaction affects the Consolidated Income Statement 
or be capitalised into the initial carrying value of the asset.  

If the forecast transaction being hedged is no longer expected to occur, the hedge no longer meets the criteria for hedge accounting, 
the hedging instrument expires or is sold, terminated or exercised, or the designation is revoked, the cumulative cost of the hedging 
instrument recognised in Other Comprehensive Income is immediately reclassified to the Consolidated Income Statement.  

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Notes to the Financial Statements continued  
For the year ended 30 June 2020 

37  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) 

(C)  FINANCIAL INSTRUMENTS (CONTINUED) 

iv.  Fair Value Calculations 
The fair value of financial instruments traded in active markets is based on quoted market prices at the balance sheet date. The fair 
value of financial instruments that are not traded in an active market is estimated using valuation techniques consistent with accepted 
market practice. The Qantas Group uses a variety of methods and input assumptions that are based on market conditions existing 
at balance date. The different methods of estimating the fair value of these items have been defined in the Consolidated Financial 
Statements as follows:  

Level 1:  Quoted prices (unadjusted) in active markets for identical assets or liabilities 

Level 2:   Inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly  
(i.e. as prices) or indirectly (i.e. derived from prices) 

Level 3:   Inputs for the asset or liability that are not based on observable market data (unobservable inputs) 

v.  Financial Guarantee Contracts 
Financial guarantee contracts are recognised as a financial liability at the time the guarantee is issued. The liability is initially measured 
at fair value and subsequently at the higher of:  

–  the amount determined in accordance with the expected credit loss model under AASB 9 Financial Instruments; and  

–  the amount initially recognised less, where appropriate, the cumulative amount of income recognised in accordance with the 

principles of AASB 15 Revenue from Contracts with Customers.  

The fair value of financial guarantees is determined based on the present value of the difference in cash flows between the contractual 
payments required under the debt instrument and the payments that would be required without the guarantee, or the estimated amount 
that would be payable to a third party for assuming the obligations. Where guarantees in relation to loans or other payables of associates 
are provided for no compensation, the fair values are accounted for as contributions and recognised as part of the cost of the investment. 

(D)  REVENUE RECOGNITION  

i.  Net Passenger and Net Freight Revenue 
Net passenger revenue primarily arises within the Qantas Domestic, Qantas International and Jetstar Group segments. Net freight 
revenue primarily arises within the Qantas International segment except where bellyspace is utilised in Qantas Domestic and the 
Jetstar Group. 

Passenger, freight revenue, capacity hire and air charter revenue are recognised when the travel or service is provided. Revenue 
recognised on travel is net of sales discounts, passenger and freight interline/IATA commission and Goods and Services Tax. Net 
freight revenue includes amounts the Group receives as operating lease income in relation to freighters leased to customers. 

At the time of expected travel, revenue is also recognised in respect of tickets that are not expected to be used. Unused tickets are 
recognised as revenue using estimates based on the terms and conditions of the ticket, experience, historical and expected future 
trends. The Group generally does not recognise revenue in respect of unredeemed travel credits due to the extended redemption 
conditions and in certain circumstances, the ability for the passenger to request a refund.  

Passenger travel and freight services are generally paid for in advance of travel and are deferred on the balance sheet as revenue 
received in advance. Travel credits are classified as revenue received in advance where they are available for future flights or in certain 
circumstances for refund, if requested. Where customers have made refund claims these are classified as payables, where the balance 
of refunds is material in aggregate.  

Where the passenger is also a Qantas Frequent Flyer member and earns Qantas Points on travel, the allocation of revenue is on 
a proportional basis using relative stand-alone selling prices and the consideration allocated to Qantas Points is deferred as 
unrecognised redemption revenue. 

Consideration received in relation to certain ancillary services relating to passenger travel such as credit card fees and change fees are 
not considered to be distinct from the passenger flight. Revenue relating to these ancillary services is deferred until uplift to align with 
the related passenger travel. These amounts are included within net passenger revenue.  

Passenger recoveries (including fuel surcharge on passenger tickets) are included in net passenger revenue. Freight fuel surcharge 
is included in net freight revenue. 

ii.  Frequent Flyer Marketing Revenue 
Marketing revenue associated with the issuance of Qantas Points is recognised within the Qantas Loyalty segment as the service is 
performed over time (typically this approximates the timing of the issuance of Qantas Points). Marketing revenue is measured as the 
difference between the stand-alone selling price of a Qantas Point and the consideration received, using the residual approach. The 
stand-alone selling price of a Qantas Point is determined using estimation techniques based on the value of redemption options for which 
Qantas Points could be redeemed and considers the proportion of Qantas Points not expected to be redeemed. The consideration for 
Qantas Points is typically received within normal credit terms following issuance of points. 

Marketing revenue on inter-segment Qantas Point issuances is eliminated on consolidation.  

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Notes to the Financial Statements continued  
For the year ended 30 June 2020 

37  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) 

(D)  REVENUE RECOGNITION (CONTINUED) 

iii.  Frequent Flyer Redemption Revenue 
The consideration for issuance of Qantas Points is typically received in advance of redemption and is deferred as unrecognised 
redemption revenue. Redemption revenue is recognised within the Qantas Loyalty segment when Qantas Points are redeemed.  

Redemption revenue is measured based on the weighted average value of the points redeemed. Redemption revenue arising from 
Qantas Group flight redemptions is recognised when the passenger is uplifted and within net passenger revenue on consolidation.  

Redemption revenue in relation to products provided by suppliers outside the Group, such as Qantas Store redemptions and other 
carrier redemptions is recognised in the income statement net of related costs, where the Group is an agent. For the purposes of 
segment reporting, the Qantas Loyalty segment reports these redemptions on a gross basis. Adjustments are made within 
consolidation eliminations to present these redemptions on a net basis at a Group level within Other revenue. Obligations for returns or 
refunds in relation to redemptions from the Qantas Store are recognised where material.  

Significant changes in Qantas Points expected to expire unredeemed are recognised within other income. The Group uses estimates 
based on terms and conditions of the Frequent Flyer program, experience, historical and expected future trends to determine any 
amount recognised.  

iv.  Other Carrier Commissions and Commissions from Third Parties 
The Group considers whether it is a principal or agent in relation to services by considering whether it has a performance obligation to 
provide services to the customer or whether the obligation is to arrange for services to be provided by a third party, such as another 
carrier or a third party. Other carrier commission revenue is included within Other revenue and is generally recognised on uplift by the 
other carrier. Consideration for other carrier commissions is received within normal credit terms through IATA. Commissions from third 
parties are typically recognised when the underlying good or service has been transferred to the end-customer. 

Incremental Costs of Obtaining a Contract 

v. 
The incremental cost of obtaining a contract is capitalised and amortised over the expected period of benefits to the Group and the 
pattern those benefits are expected to arise The Group recognises the incremental costs of obtaining a contract as an expense when 
incurred where the amortisation period of the asset that would have been recognised is one year or less.  

(E)  GOVERNMENT GRANTS 
Grants from the government are recognised at their fair value where there is a reasonable assurance that the grant will be received and 
the Group expects to comply with the conditions. Note 24 provides further information on how the Group accounts for government grants. 

(F)  TAXES 

i.  Tax Compliance 
The Qantas Group is committed to embedding risk management practices to support the achievement of compliance objectives and 
fulfil corporate governance obligations. Tax risk management is governed by both the Qantas Group Risk Management Policy and the 
Qantas Group Tax Risk Management Policy, ensuring corporate governance obligations with respect to tax risks are met. The Qantas 
Group has paid all taxes that it owes and all tax compliance obligations are up to date. The Australian Taxation Office (ATO) has advised 
that the Qantas Group is a key taxpayer, continuing to have a ‘low’ likelihood of non-compliance. The ATO also acknowledged Qantas’ 
continued commitment to engage cooperatively and transparently to mitigate tax risks, including obtaining tax certainty on key transactions 
through the use of binding Private Rulings and entering into a multi-tax Annual Compliance Arrangement (ACA). 

Tax Treaties:  
Due to the operation of income tax treaties and specific rules dealing with airlines, the Qantas Group appropriately reports the majority 
of its income in Australia, with only a small component being reported in foreign jurisdictions (for the purpose of determining liability to 
company tax).  

Current Income Tax: 
Current income tax liability is the expected tax payable on the taxable income for the year, using tax rates enacted or substantially 
enacted at balance date where the Group and its subsidiaries operate and generate taxable income and any adjustment to tax payable 
with respect to previous years.  

Deferred Tax: 
Deferred tax is recognised in respect of temporary differences between the carrying amounts of assets and liabilities for financial 
reporting purposes and the amounts used for taxation purposes. Deferred tax is not recognised for: 

–  Temporary differences arising from the initial recognition of assets or liabilities that affect neither accounting nor taxable profit 

–  Temporary differences relating to investments in controlled entities and associates and jointly controlled entities to the extent that 

they will probably not reverse in the foreseeable future 

–  Taxable temporary differences arising on the initial recognition of goodwill. 

Deferred tax assets are recognised for unused tax losses, unused tax credits and deductible temporary differences only to the extent 
that it is probable that future taxable profits will be available against which they can be used. Deferred tax assets are reviewed at each 
reporting date and are reduced to the extent that it is no longer probable that the related tax benefit will be realised. Such reductions 
are reversed when the probability of future taxable profits improves. Deferred tax is measured at the tax rates that are expected to 
be applied to temporary differences when they reverse, using tax rates enacted or substantially enacted at the reporting date. Qantas 
provides for income tax in both Australia and overseas jurisdictions where a liability exists. 

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Notes to the Financial Statements continued  
For the year ended 30 June 2020 

37  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) 

(F)  TAXES (CONTINUED) 

Income Tax 

ii. 
Income tax expense comprises current and deferred tax. Income tax expense is recognised in the Consolidated Income Statement 
except to the extent that it relates to items recognised directly in equity or in Other Comprehensive Income, in which case it is 
recognised in equity or in other comprehensive income. 

iii.  Goods and Services Tax (GST) 
Revenues, expenses and assets are recognised net of the amount of GST, except where the amount of GST incurred is not 
recoverable from the taxation authority. In these circumstances, the GST is recognised as part of the cost of acquisition of the asset 
or as part of the expense. Receivables and payables are stated with the amount of GST included. The net amount of GST recoverable 
from, or payable to, the taxation authority is included as a current asset or liability in the Consolidated Balance Sheet. The GST 
components of cash flows arising from investing and financing activities which are recoverable from, or payable to, the taxation 
authority are classified as operating cash flows. 

iv.  Tax Consolidation 
Qantas and its Australian wholly-owned controlled entities, trusts and partnerships are part of a tax consolidated group. As a 
consequence, all members of the tax consolidated group are taxed as a single entity. 

(G) IMPAIRMENT 

i.  Non-Financial Assets 
The carrying amounts of non-financial assets such as equity accounted investments, property, plant and equipment, goodwill and 
intangible assets and other assets are reviewed at each balance sheet date to determine whether there is any indication of impairment. 

Goodwill and intangible assets that have an indefinite useful life are not subject to amortisation and are tested annually for impairment, 
or more frequently if events or changes in circumstances indicate that they might be impaired. For the purpose of assessing impairment, 
goodwill and indefinite lived intangible assets are grouped at the lowest levels for which there are separately identifiable cash flows 
(cash generating units). Other assets are tested for impairment whenever events or changes in circumstances indicate that the carrying 
amount may not be recoverable. 

Assets which primarily generate cash flows as a group, such as aircraft, are typically assessed on a cash generating unit (CGU) basis, 
inclusive of related infrastructure and intangible assets and compared to net cash inflows for the CGU. Where assets are no longer 
expected to contribute to the cash flows of a CGU, they are tested for impairment separately. Identification of an asset’s CGU requires 
significant judgement, as it requires identification of the lowest aggregation of assets that generate largely independent cash inflows. 
In Management’s judgement, the lowest aggregation of assets which give rise to CGUs as defined by AASB 136 Impairment of Assets 
are the Qantas Domestic CGU, Qantas International CGU, Qantas Loyalty CGU, Qantas Freight CGU, Jetstar Asia CGU, Jetstar 
Pacific CGU, Jetstar Japan CGU and the Jetstar Australia/New Zealand CGU. Estimated net cash flows used in determining recoverable 
amounts are discounted to their net present value using a pre-tax discount rate that reflects current market assessments of the time 
value of money and the risks specific to the assets or CGU. 

An impairment loss is recognised for the amount by which the asset’s or CGU’s carrying amount exceeds its recoverable amount. The 
recoverable amount is the higher of an asset’s or CGU’s fair value less costs of disposal and value in use. Non-financial assets other 
than goodwill that suffered an impairment are reviewed for possible reversal of the impairment at the end of each reporting period. The 
maximum amount of any impairment reversal is the lower of: 

–  the amount necessary to bring the carrying amount of the asset to its recoverable amount (if it is determinable); and 

–  the amount necessary to restore the assets of the CGU to their pre-impairment carrying amounts less subsequent depreciation or 

amortisation that would have been recognised. 

ii.  Financial Assets 
The carrying value of financial assets is assessed at each reporting date to determine whether there is any objective evidence that it is 
impaired. Where necessary, the Group recognises provisions for expected credit loss (ECL) at amortised cost, based on 12-month or 
lifetime losses depending on whether there has been a significant increase in credit risk, including risk of default occurring, since initial 
recognition. For significant customers, the Group allocates each exposure to a credit risk grade based on data that is determined to be 
predictive of the risk of loss (including but not limited to external ratings, audited financial statements, management accounts and cash 
flow projections and available press information about customers) and applying experienced credit judgment. For other customers, 
ECL is assessed based on credit risk characteristics and the days past due. It is then measured based on actual historical credit loss 
experienced over the past years, along with other factors to reflect differences between the economic conditions during the period over 
which the historical data has been collected, current conditions and the Group's view of macro-economic conditions over the expected 
lives of the receivables. The Group considers a financial asset to be in default when the counterparty is unlikely to pay is credit 
obligations in full. 

When determining whether the credit risk of a financial asset has increased significantly since initial recognition and when estimating 
ECL, the Group considers reasonable and supportable information that is relevant and available without undue cost or effort. This 
includes both quantitative and qualitative information and analysis, based on the Group's historical experience and informed credit 
assessment, including forward-looking information. A financial asset is written off when there is no reasonable expectation of recovery, 
such as the debtor failing to engage in a repayment plan with the Group. 

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Notes to the Financial Statements continued  
For the year ended 30 June 2020 

37  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) 

(H)  PROPERTY, PLANT AND EQUIPMENT  

i.  Recognition and Measurement 
Items of property, plant and equipment are stated at cost less accumulated depreciation and impairment losses. Items of property, plant 
and equipment are initially recorded at cost, being the fair value of the consideration provided plus incidental costs directly attributable 
to the acquisition.  

Costs to dismantle and remove assets 
The cost of acquired assets includes the initial estimate of costs of dismantling and removing the items and restoring the site on which 
they are located, and changes in the measurement of existing liabilities recognised for these costs resulting from changes in the timing 
or outflow of resources required to settle the obligation or from changes in the discount rate. The unwinding of the discount is treated as 
a finance expense in the Consolidated Income Statement.  

Gains or losses on cash flow hedges of the purchase of assets 
The cost also may include transfers from the hedge reserve of any gain or loss on qualifying cash flow hedges of foreign currency 
purchases of property, plant and equipment in accordance with Note 37(C).  

Capitalisation of interest  
Interest attributed to progress payments made on account of aircraft and other qualifying assets under construction are capitalised and 
added to the cost of the asset. All other borrowing costs are recognised in the Income statement in the year in which they are incurred. 

ii.  Subsequent Expenditure 
Subsequent expenditure is capitalised only if it is probable that the future economic benefits associated with the expenditure will flow to 
the Group. 

iii.  Depreciation 
Depreciation is provided on a straight-line basis on all items of property, plant and equipment except for freehold land, which is not 
depreciated. The depreciation rates of owned assets are calculated to allocate the cost or valuation of an asset, less any estimated 
residual value, over the asset’s estimated useful life to the Qantas Group. Assets are depreciated from the date of acquisition or, 
with respect to internally constructed assets, from the time an asset is available for use. The costs of improvements to assets are 
depreciated over shorter of the remaining useful life of the asset or the estimated useful life of the improvement.  

The principal asset depreciation periods and estimated residual value percentages applied where material are: 

Buildings and leasehold improvements 

Plant and equipment 

Passenger aircraft and engines 

Freighter aircraft and engines 

Aircraft spare parts 

Years 

Residual Value (%) 

0 – 40 

2.5 – 20 

2.5 – 25 

2.5 – 20 

15 – 20 

0 

0 

0 – 10 

0 – 10 

0 – 10 

Useful lives and residual values are reviewed annually and adjusted where appropriate, having regard to commercial and technological 
developments, the estimated useful life of assets to the Qantas Group and the long-term fleet plan. 

iv.  Maintenance and Overhaul Costs 
Embedded Maintenance: 
An element of the cost of an acquired aircraft is attributed to its service potential, reflecting the maintenance condition of its engines 
and airframe. This cost is depreciated over the shorter of the period to the next major inspection event, the remaining life of the asset or 
the remaining lease term. 

Subsequent Maintenance Expenditure: 
The costs of subsequent major cyclical maintenance checks for owned and leased aircraft are recognised as an asset and depreciated 
over the shorter of the scheduled usage period to the next major inspection event, the remaining life of the aircraft or lease term (as 
appropriate to their estimated residual value). Maintenance checks which are covered by third-party maintenance agreements where 
there is a transfer of risk and legal obligation are expensed on the basis of hours flown. All other maintenance costs are expensed as 
incurred. 

Modifications: 
Modifications that enhance the operating performance or extend the useful lives of aircraft are capitalised and depreciated over the 
remaining estimated useful life of the asset or remaining lease term (as appropriate to their estimated residual value).  

v.  Manufacturers’ Credits 
The Qantas Group receives credits from manufacturers in connection with the acquisition of certain aircraft and engines. These 
credits are recorded as a reduction to the cost of the related aircraft and engines, when the credits are utilised by the Group.  

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For the year ended 30 June 2020 

37  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) 

(I)  LEASES  
The Group predominantly leases passenger aircraft and engines, freighter aircraft, domestic and international properties, and 
equipment. Lease contracts are typically entered into for fixed periods but may have extension options. 

Initial Recognition 

i. 
Leases (other than those described below) are recognised as a lease liability with a corresponding right of use asset at the date at 
which the leased asset is available for use by the Group. 

Scope 
AASB 16 applies to contracts which convey the right to control the use of an identified asset for a period of time in exchange 
for consideration. Control is conveyed where the Group has both the right to direct the use of the identified asset and to obtain 
substantially all the economic benefits from the use of the asset throughout the period of use. 

Short-term leases (lease term of 12 months or less from the commencement date and that do not contain a purchase option) and 
leases of low-value assets are not recognised as lease liabilities. Lease payments on short-term leases and leases of low-value assets 
are recognised as an expense in the Consolidated Income Statement as incurred. 

For contracts that include lease components and non-lease components, these are separated based on their relative stand-alone 
selling prices. The lease component is recognised as a lease under AASB 16 and the non-lease component is recognised as an 
expense in the Consolidated Income Statement as incurred. This includes, for example, certain Capacity Hire arrangements where a 
third party provides aircraft (lease component) to the Group together with other services such as crew and maintenance (non-lease 
components). 

Lease liability 
At the lease commencement date, lease liabilities are initially measured at the present value of lease payments over the lease term. 

Lease payments include fixed payments (less any lease incentives receivable), variable payments that are based on an index or a rate 
(initially measured using the index or rate as at the commencement date) and, where relevant, the exercise price of a purchase option 
(where it is reasonably certain that option will be exercised). 

The lease term includes the non-cancellable period for which the Group has contracted to lease the asset, together with any option 
terms to extend the lease if reasonably certain to be exercised, or any periods covered by an option to terminate the lease, if 
reasonably certain not to be exercised. When determining the lease term for cancellable leases or renewable leases the Group 
considers both the broader economics of the contract (and not only contractual termination payments) and whether each of the parties 
has the right to terminate the lease without permission from the other party with no more than an insignificant penalty. Such leases 
include, for example, leases which have expired and are legally cancellable by both the lessor and lessee and/or leases which contain 
holdover arrangements which allow the lessee to continue to occupy the property beyond the lease end date until the arrangement is 
cancelled by either the lessee or the lessor. 

Lease payments are discounted using the Group's incremental borrowing rate where the implicit interest rate in the lease is not readily 
determined. The Group's incremental borrowing rate is the rate that the Group would have to pay to borrow the funds necessary to 
obtain an asset of similar value or the right to use an asset in an economic environment with similar terms and conditions. 

Right of use asset 
At the lease commencement date, right of use assets are measured at an amount equal to the initial measurement of the lease liability 
(adjusted for any lease payments made at or before the commencement date), and an initial estimate of the present value of restoration 
or return costs that arise at lease commencement (with the corresponding amount recognised as a provision under AASB 137 Provisions, 
Contingent Liabilities and Contingent Assets), less any lease incentives received. 

ii.  Subsequent Measurement 
Lease liability 
Lease payments are allocated between principal and interest payments. The interest expense is recognised in the Consolidated Income 
Statement over the lease term to produce a constant periodic rate of interest on the remaining balance of the liability for each period. 

Lease liabilities denominated in currencies other than the Group's functional currency are translated to Australian dollars at each 
reporting date, however the right of use asset is recognised at the foreign exchange rate at initial recognition. 

From 1 July 2019, in accordance with the Group's Treasury Risk Management Policy, certain foreign currency lease liabilities (for 
example, aircraft leases denominated in US dollars) have been designated as a hedging instrument of future corresponding foreign 
currency revenues (for example, US dollar revenues) in a cash flow hedge relationship. The effective portion of the foreign exchange 
revaluation of the lease liability is recognised in 'Other Comprehensive Income' and is recycled to the Consolidated Income Statement 
within 'Net Passenger Revenue' when the hedged item is realised. 

In accordance with AASB 9, the hedge relationship was designated prospectively from 1 July 2019. For the comparative periods before 
this designation (year ended 30 June 2019) the foreign exchange movements on lease liabilities recognised upon adoption of AASB 16 
are recognised in the Consolidated Income Statement within 'Other Expenses'. 

The lease liability is remeasured where there is a change in future lease payments arising from a change in index or rate, if there is a 
change in the Group's estimate of amounts expected to be payable under a residual value guarantee or if there is a change in the lease 
term, including the Group’s assessment of whether it will exercise a purchase, extension or termination option (reassessed where there 
is a significant event or change in circumstances that is within the Group's control and affects the ability to exercise, or not to exercise, 
an option). Where the lease liability is remeasured in this way, a corresponding adjustment is recognised to the right of use asset or is 
recorded in the Consolidated Income Statement if the carrying amount of the right of use asset has been reduced to zero. 

Right of use asset 
Right of use assets are generally depreciated over the shorter of the asset's useful life and the lease term on a straight-line basis. The 
right of use asset is adjusted for certain changes in the lease liability. 

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Notes to the Financial Statements continued  
For the year ended 30 June 2020 

37  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) 

(I)  LEASES (CONTINUED) 

iii.  Amendment to AASB 16 
In May 2020, the IASB issued amendments to AASB 16 to provide an optional relief to lessees from applying AASB 16’s guidance on 
lease modification accounting for rent concessions if they are a direct consequence of COVID-19 and meet certain conditions specified 
in the amendment. The practical expedient allows the lessee to recognise a forgiveness or waiver of lease payments as a variable lease 
payment in the income statement and a corresponding derecognition of the part of the lease liability that has been extinguished by the 
forgiveness or waiver of lease payments. The practical expedient also provides guidance on accounting for rent deferrals whereby a 
change in lease payment that reduces the payment in one period and proportionally increases the payment in another does not extinguish 
the lessee’s lease liability nor changes the consideration for the lease. The lessee would continue to recognise lease payment deferrals 
within the lease liability. 

The Group has determined that it meets the conditions to apply the practical expedient and has applied the practical expedient in 
accounting for rent concessions. The impact of the application of this practical expedient is disclosed in Note 16. 

iv.  Lease revenue 
Lessor accounting under AASB 16 is substantially unchanged from AASB 117. Lessors continue to classify all leases using the same 
classification principle as in AASB 117 and distinguish between two types of leases: operating and finance leases. 

Where the Group is an intermediate lessor, it accounts for its interests in the head lease and the sub-lease separately. It assesses the 
lease classification of a sub-lease with reference to the right to use asset arising from the head lease, not with reference to the underlying 
asset. If a head lease is a short-term lease to which the Group applies the exemption described above, then it classifies the sub-lease 
as an operating lease. 

The Group recognises lease payments received under operating leases as income on a straight-line basis over the lease term within 
'Net Freight Revenue' and 'Other Revenue and Income'. 

(J)  INTANGIBLE ASSETS  

i.  Recognition and Measurement 

Goodwill 

Goodwill has an indefinite useful life and is stated at cost less any accumulated impairment 
losses. With respect to investments accounted for under the equity method, the carrying amount 
of goodwill is included in the carrying amount of the investment. 

Airport landing slots 

Airport landing slots have an indefinite useful life. Airport landing slots are not amortised and are 
stated at cost less any accumulated impairment losses. 

Brand names and trademarks  Brand names and trademarks have an indefinite useful life and are carried at cost less any 

accumulated impairment losses.  

Software 

Software is stated at cost less accumulated amortisation and impairment losses. Software 
development expenditure, including the cost of materials, direct labour and other direct costs, is 
only recognised as an asset when the Qantas Group controls future economic benefits as a result 
of the costs incurred and it is probable that those future economic benefits will eventuate and the 
costs can be measured reliably.  

Customer 
contracts/relationships 

Customer contracts/relationships are carried at their fair value at the date of acquisition less 
accumulated amortisation and impairment losses.  

Contract intangible assets 

Contract intangible assets are stated at cost less accumulated amortisation. Amortisation 
commences when the asset is ready for use.  

The Group considers that there are no individual intangible assets that are material for additional disclosure within the financial 
statements.  

ii.  Subsequent Expenditure 
Subsequent expenditure is capitalised only when it increases the future economic benefits embodied in the specific asset to which 
it relates. All other expenditure, including expenditure on internally-generated goodwill and brands, is recognised in the Consolidated 
Income Statement as incurred. 

iii.  Amortisation 
Amortisation is calculated to write off the cost of intangible assets less their estimated residual values using the straight-line method 
over their estimated useful lives and is recognised in the Consolidated Income Statement. Goodwill, brand names and trademarks and 
airport landing slots are indefinite lived intangible assets and are allocated to the relevant CGU. These indefinite lived intangible assets 
are not amortised but tested annually for impairment. Contract intangible assets are not amortised until such time as the intangible 
asset is ready for use but are tested annually for impairment.  

The principal amortisation periods and estimated residual value percentages applied where material are: 

Software 

Years  Residual Value % 

2 – 10 years 

0% 

(K)  INVENTORIES 
Inventories are valued at the lower of cost and net realisable value. The cost is determined by the weighted average cost method. 
Inventories include mainly engineering expendables, consumable stores and work-in-progress. 

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Notes to the Financial Statements continued  
For the year ended 30 June 2020 

37  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) 

(L)  PAYABLES 
These amounts represent liabilities for goods and services provided to the group prior to the end of the financial year which are unpaid. 
The amounts are unsecured and are usually paid within 30-60 days of recognition. Trade and other payables are presented as current 
liabilities unless payment is not due within 12 months after the reporting period. They are recognised initially at their fair value and 
subsequently measured at amortised cost using the effective interest method, if the effect of discounting is material. 

(M) PROVISIONS 
A provision is recognised if, as a result of a past event, there is a present legal or constructive obligation that can be measured reliably, 
and it is probable that an outflow of economic benefits will be required to settle the obligation. Provisions are not recognised for future 
operating losses. 

If the effect is material, a provision is determined by discounting the best estimate of the expected future cash flows required to settle 
the obligation at a pre-tax rate that reflects current market assessments of the time value of money and the risks specific to the liability. 
The unwinding of the discount is treated as a finance expense in the Consolidated Income Statement. 

Obligations are presented as current liabilities in the balance sheet if the Group does not have an unconditional right to defer settlement 
for at least 12 months after the reporting period, regardless of when the actual settlement is expected to occur. 

Wages, salaries and 
annual leave  

Liabilities for wages, salaries and annual leave vesting to employees are recognised in respect of 
employees’ services up to the end of the reporting period. These liabilities are measured at the amounts 
expected to be paid when they are settled and include related on-costs, such as workers’ compensation 
insurance, superannuation and payroll tax. The annual leave provision is discounted using corporate bond 
rates which most closely match the expected settlement dates of the provision.  

Long service leave 

The liability for long service leave is recognised as a provision for employee benefits and measured at the 
present value of estimated future payments to be made in respect of services provided by employees up 
to the end of the reporting period. The provision is calculated using expected future increases in wage and 
salary rates including related on-costs and expected settlement dates based on expected employee 
usage. The provision is discounted using corporate bond rates which most closely match the expected 
settlement dates of the provision. The unwinding of the discount is treated as a finance expense in the 
Consolidated Income Statement. Remeasurements as a result of experience adjustments and changes in 
assumptions are recognised in the Consolidated Income Statement. 

Redundancies and 
other employee 
benefits 

Redundancy provisions are recognised as an expense at the earlier of when the Group can no longer 
withdraw the offer of those benefits and when the Group recognises costs for a restructuring. These 
benefits are expected to be settled wholly within 12 months of the end of the reporting period. 
Other employee benefits such as discretionary bonus amounts due to non-executive employees are 
recognised as a provision where the Group has a legal or constructive obligation to make the payment to 
non-executive employees and the amount can be reliably measured.  

Onerous contracts 

An onerous contract is a contract in which the unavoidable cost of meeting the obligations under the 
contract exceeds the economic benefit expected to be received.  
A provision for onerous contracts is measured at the present value of the lower of the expected cost of 
terminating the contract and the expected net cost of continuing with the contract. Before a provision is 
established, the Group recognises any impairment loss on the assets associated with that contract. 

Make good on  
leased assets 

Insurance, legal  
and other 

Aircraft: An initial estimate of the present value of restoration or return costs that arise at lease 
commencement are recognised as a provision with a corresponding amount recognised as part of the 
initial recognition of the right of use asset and depreciated over the lease term. Changes in this provision 
are recognised as an adjustment to the right of use asset. 
Provisions for return costs that occur over the lease term through usage or the passage of time are 
recognised as an expense when they occur. 
Property and environment: An initial estimate of the present value of restoration costs that arise at lease 
commencement are recognised as a provision with a corresponding amount recognised as part of the 
initial recognition of the right of use asset and depreciated over the lease term. Changes in this provision 
are recognised as an adjustment to the right of use asset. 
Where the usage of property or land gives rise to an obligation for rehabilitation, the Group recognises a 
provision for the costs associated with restoration. 

Insurance: The Qantas Group self-insures for risks associated with workers’ compensation in certain 
jurisdictions. Qantas has made a provision for all notified assessed workers’ compensation liabilities, 
together with an estimate of liabilities incurred but not reported, based on an independent actuarial 
assessment. The provision is discounted using pre-tax rates that reflect current market assessments of the 
time value of money and the risks specific to the liabilities and which have maturity dates approximating 
the terms of Qantas’ obligations. Workers’ compensation for all remaining employees is commercially 
insured. 
Legal and other provisions: These are recognised where they are incurred as a result of a past event, 
there is a legal or constructive obligation that can be measured reliably and it is probable that an outflow 
of economic benefits will be required to settle the obligation. 

115 

 
 
 
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Notes to the Financial Statements continued  
For the year ended 30 June 2020 

37  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) 

(N)  OTHER EMPLOYEE BENEFITS 
Employee share plans 
The grant date fair value of equity-settled share-based payment awards granted to employees is recognised as an expense, with a 
corresponding increase in equity, over the vesting period of the awards. The amount recognised as an expense is adjusted to reflect 
the number of awards for which related service and non-market performance conditions are expected to be met, such that the amount 
ultimately recognised is based on the number of awards that meet the related service and non-market performance conditions at the 
vesting date. For share-based payment awards with market performance conditions, the grant date fair value of the share-based 
payment is measured to reflect such conditions and there is no true-up for differences between expected and actual outcomes. 

The fair value of equity-based entitlements settled in cash is recognised as an employee expense with a corresponding increase in 
liability over the period during which employees unconditionally become entitled to payment. The liability is remeasured at each 
reporting date and at settlement date based on the fair value. Any changes in the fair value of the liability are recognised as an 
employee expense in the Consolidated Income Statement. 

Defined contribution superannuation plans 
The Qantas Group contributes to employee defined contribution superannuation plans. Contributions to these plans are recognised as 
an expense in the Consolidated Income Statement as incurred. 

Defined benefit superannuation plans 
The Qantas Group’s net obligation with respect to defined benefit superannuation plans is calculated separately for each plan. The 
Qantas Superannuation Plan has been split based on the divisions which relate to accumulation members and defined benefit members. 
Only defined benefit members are included in the Qantas Group’s net obligation calculations. The calculation estimates the amount of 
future benefit that employees have earned in return for their service in the current and prior periods, which is discounted to determine 
its present value, and the fair value of any plan assets is deducted. 

The calculation of defined benefit obligations is performed annually by a qualified actuary using the projected unit credit method. When 
the calculation results in a potential asset for the Group, the recognised asset is limited to the present value of economic benefits available 
in the form of any future refunds from the plan or reductions in future contributions to the plan. To calculate the present value of economic 
benefits, consideration is given to any applicable minimum funding requirements. 

Remeasurements of the net defined benefit liability or asset, which comprise actuarial gains and losses, the return on plan assets (excluding 
interest) and the effect of the asset ceiling are recognised immediately in other comprehensive income. The Group determines the net 
interest expense/(income) on the net defined benefit liability/(asset) for the period by applying the discount rate used to measure the 
defined benefit obligation at the beginning of the annual period to the then-net defined benefit liability/(asset), taking into account any 
changes in the net defined benefit liability/(asset) during the period as a result of contributions and benefit payments. Net interest 
expense and other expenses related to defined benefit plans are recognised in the Consolidated Income Statement. 

The discount rate used is the corporate bond rate which has a maturity date that approximates the expected terms of Qantas’ obligations. 
Changes in the present value of the defined benefit obligation resulting from plan amendments or curtailments are recognised immediately 
in the Consolidated Income Statement as past service costs. The Group recognises gains and losses on the settlement of a defined 
benefit plan when the settlement occurs. 

(O) NET FINANCE COSTS 
Net finance costs comprise interest payable on borrowings calculated using the effective interest method, unwinding of the discount 
rate on lease liabilities, provisions and receivables, interest receivable on funds invested and gains and losses on mark-to-market 
movements in fair value hedges. Finance income is recognised in the Consolidated Income Statement as it accrues, using the effective 
interest method. 

Finance costs are recognised in the Consolidated Income Statement as incurred, except where interest costs relate to qualifying 
assets, in which case they are capitalised to the cost of the assets. Qualifying assets are assets that necessarily take a substantial 
period of time to be made ready for intended use. Where funds are borrowed generally, borrowing costs are capitalised using the 
average interest rate applicable to the Qantas Group’s debt facilities. 

(P)  CAPITAL AND RESERVES 

i.  Ordinary Shares 
Ordinary shares are classified as equity. Incremental costs directly attributable to issue of ordinary shares are recognised as a 
deduction from equity, net of tax.  

ii.  Repurchase of Share Capital 
When share capital recognised as equity is repurchased, the amount of the consideration paid, including directly attributable costs, is 
recognised as a deduction from equity. 

iii.  Treasury Shares 
Shares held by the Qantas-sponsored Employee Share Plan Trust are recognised as treasury shares and deducted from equity. 

iv.  Employee Compensation Reserve 
The fair value of equity plans granted is recognised in the employee compensation reserve over the vesting period. This reserve will 
be reversed against treasury shares when the underlying shares vest and transfer to the employee at the fair value. The difference 
between the fair value at grant date and the cost of treasury shares used is recognised in retained earnings (net of tax).  

116 

 
 
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Notes to the Financial Statements continued  
For the year ended 30 June 2020 

37  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) 

(P)  CAPITAL AND RESERVES (CONTINUED) 

v.  Hedge Reserve 
The hedge reserve comprises the effective portion of the cumulative net change in the fair value of cash flow hedging instruments and 
the cumulative change in fair value arising from the time value of options related to future forecast transactions. Gains or losses relating 
to ineffective portions are recognised immediately in the Consolidated Income Statement. 

The amounts within Hedge Reserve reclassified to the Consolidated Income Statement in the same period or periods during which the 
hedged forecast cash flows affect profit or loss or the hedged item affects profit or loss. Where the hedged item is capital in nature, the 
cumulative gain or loss recognised in the hedge reserve is transferred to the carrying amount of the asset when the asset is 
recognised. 

If the forecast transaction is no longer expected to occur, the hedge no longer meets the criteria for hedge accounting, the hedging 
instrument expires or is sold, terminated or exercised, or the designation is revoked, then hedge accounting is de-designated 
prospectively. As a result, the amount accumulated in the Hedge Reserve is reclassified to the Consolidated Income Statement 
immediately.  

vi.  Foreign Currency Translation Reserve 
The Foreign Currency Translation Reserve comprises all foreign exchange differences arising from the translation of the Financial 
Statements of foreign controlled entities and investments accounted for under the equity method. 

vii.  Other Reserves 
Other reserves includes the defined benefit reserve comprising the remeasurements of the net defined benefit asset/(liability) which 
are recognised in other comprehensive income in accordance with AASB 119 Employee Benefits and the fair value reserve comprising 
the fair value gains/(losses) on investments at fair value through Other Comprehensive Income.  

viii. Dividends 
A provision is made for the amount of any dividend declared, being appropriately authorised and no longer at the discretion of the Group, 
on or before the end of the reporting period but not distributed at the end of the reporting period. Where the Group has revoked a declared 
dividend, it is no longer recognised as a provision.  

(Q) COMPARATIVES 
The comparative balances have been restated for the adoption of AASB 16 Leases and the IFRIC agenda decision in relation to the 
treatment of fair value hedges of foreign currency risk and non-financial assets (IFRS Fair Value hedging agenda decision). Refer to 
Note 38 for details of the restatement. 

Where applicable, comparative balances have been reclassified to align with current period presentation. A reclassification to 
decrease Payables (Current Liability) and increase Revenue Received in Advance (Current Liability) by $99 million has been made 
in the comparative Consolidated Balance Sheet for the year ended 30 June 2019 to align with current period presentation (June 2018: 
$81 million).  

(R)  SEGMENT REPORTING 
Operating segments are reported in a manner consistent with the internal reporting provided to the CODM, being the Chief Executive 
Officer, Group Management Committee and the Board of Directors. 

Underlying EBIT is the primary reporting measure used by the CODM, for the purpose of assessing the performance of the operating 
segments, with the exception of the Corporate segment which is assessed using Underlying PBT. Underlying EBIT of the Qantas Group’s 
operating segments is prepared and presented on the basis that it reflects the revenue earned and the expenses incurred by each 
operating segment. The significant accounting policies applied in implementing this basis of preparation are set out below. These 
accounting policies have been consistently applied to all periods presented in the Consolidated Financial Statements. 

Segment Performance 
Measure 

Basis of Preparation 

External segment  
revenue 

External segment revenue is reported by operating segments as follows: 
–  Net passenger revenue is reported by the operating segment that operated the relevant flight or 

provided the relevant service. For Qantas Airlines, where a multi-sector ticket covering international 
and domestic travel is sold, the revenue is reported by Qantas International and Qantas Domestic on a 
pro-rata basis using an industry standard allocation process 

–  Other revenue is reported by the operating segment that earned the revenue. 

Inter-segment  
revenue 

Inter-segment revenue for Qantas Domestic, Qantas International and Jetstar Group operating segments 
primarily represents: 
–  Net passenger revenue arising from the redemption of Frequent Flyer points for Qantas Group flights 

by Qantas Loyalty 

–  Net freight revenue from the utilisation of Qantas Group’s aircraft bellyspace. 

Inter-segment revenue for Qantas Loyalty primarily represents marketing revenue arising from the 
issuance of Frequent Flyer points to Qantas Domestic, Qantas International and Jetstar Group. Inter-
segment revenue transactions, which are eliminated on consolidation, occur in the ordinary course of 
business at prices that approximate market prices. The inter-segment arrangements with Qantas Loyalty 
are not designed to derive a net profit from inter-segment Frequent Flyer point issuances and redemptions. 

117 

 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Notes to the Financial Statements continued  
For the year ended 30 June 2020 

37  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) 

(R)  SEGMENT REPORTING (CONTINUED) 

Segment Performance 
Measure 

Basis of Preparation 

Share of net profit/(loss) 
of investments 
accounted for under the 
equity method 

Share of net profit/(loss) of investments accounted for under the equity method is reported by the operating 
segment that is accountable for the management of the investment. The share of net profit/(loss) of 
investments accounted for under the equity method for Qantas Airlines’ investments has been equally 
shared between Qantas Domestic and Qantas International. 

Underlying EBITDA 

The significant expenses impacting Underlying EBITDA are as follows: 
–  Manpower and staff-related costs are reported by the operating segment that utilises the manpower. 
Where manpower supports both Qantas Domestic and Qantas International, costs are reported by 
using an appropriate allocation methodology 

–  Fuel expenditure is reported by the segment that consumes the fuel in its operations 
–  Aircraft operating variable costs are reported by the segment that incurs these costs 
–  All other expenditure is reported by the operating segment to which it is directly attributable or, in the case 
of Qantas Airlines, between Qantas Domestic and Qantas International using an appropriate allocation 
methodology. 

To apply this accounting policy, where necessary, expenditure is recharged between operating segments 
as a cost recovery. 

Depreciation and 
amortisation  

Qantas Domestic, Qantas International and Jetstar Group report depreciation expense for passenger and 
freight aircraft owned by the Qantas Group and flown by the segment. Other depreciation and amortisation 
is reported by the segment that uses the related asset. 

38  NEW STANDARDS AND INTERPRETATIONS ADOPTED BY THE GROUP 

ADOPTION OF AASB 16 LEASES 
AASB 16 Leases replaces AASB 117 Leases, AASB Interpretation 4 Determining whether an Arrangement contains a Lease, AASB 
Interpretation 115 Operating Leases–Incentives and Interpretation 127 Evaluating the Substance of Transactions Involving the Legal 
Form of a Lease. The Group adopted AASB 16 from 1 July 2019. AASB 16 sets out the principles for the recognition, measurement, 
presentation and disclosure of leases and requires lessees to account for most leases under a single on balance sheet model, similar 
to the accounting for finance leases under AASB  117. 

Summary of impact of AASB 16 
Under AASB 16, at the commencement date of a lease, a lessee recognises a liability to make lease payments (i.e. lease liability) and 
an asset representing the right to use the underlying asset during the lease term (i.e. right of use asset). 

–  Lease liabilities are initially measured at the present value of lease payments over the lease term 

–  Right of use assets are measured at an amount equal to the lease liability (adjusted for any lease payments made at or before the 
commencement date), an initial estimate of restoration or return costs that arise at lease commencement (with the corresponding 
amount recognised as a provision under AASB 137 Provisions, Contingent Liabilities and Contingent Assets), less any lease 
incentives received. 

Lessees separately recognise the interest expense on the lease liability and depreciation expense on the right of use asset. Interest 
expense is highest at the beginning of the lease term, decreasing towards the end of the lease term as the lease liability is amortised. 

Previously under AASB 117, the Group's leases were classified as either finance or operating leases. Operating leases (primarily 
aircraft and property) were not recognised on the Consolidated Balance Sheet. Payments made under operating leases (net of any 
incentives received from the lessor) were recognised in the Consolidated Income Statement on a straight-line basis over the term of 
the lease. 

The adoption of AASB 16 did not require any changes to the recognition or measurement of leases previously recognised as finance 
leases under AASB 117. Leases previously classified as finance lease assets and finance lease liabilities have been transferred to right 
of use assets and lease liabilities respectively on adoption of AASB 16. 

Under AASB 16, within the Consolidated Cash Flow Statement, lease payments are split between interest paid (recognised in Operating 
Cash Flows) and repayments of lease liabilities (recognised in Financing Cash Flows). Previously under AASB 117, all lease payments 
for operating leases were recognised as an outflow within Operating Cash Flows. Lease payments for finance leases were previously 
split between interest payments and finance lease principal repayments which is unchanged under AASB 16. 

Under AASB 16, the initial estimate of the present value of the expected aircraft restoration or return costs that arise at lease 
commencement is included within the right of use asset at the inception of the lease with an associated provision. This has resulted 
in the earlier recognition of lease return provisions, which is reflected in the AASB 16 remeasurements. Provisions for expected 
aircraft restoration or return costs that do not arise at lease commencement continue to be recognised over the lease term. The Group 
identifies lease return obligations and estimates the cost of meeting these obligations at the end of the lease term using observable 
data and forward-looking judgements. Previously under AASB 117, a provision to meet expected aircraft restoration or return costs 
was recognised over the lease term. 

118 

 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Notes to the Financial Statements continued  
For the year ended 30 June 2020 

38  NEW STANDARDS AND INTERPRETATIONS ADOPTED BY THE GROUP (CONTINUED) 

Transition 
The Group adopted AASB 16 using the full retrospective method from 1 July 2019. Under this approach, the Group's lease liabilities, 
right of use assets and other related balances are measured as if AASB 16 had applied from the lease commencement date of each 
relevant lease in place at 1 July 2018. This has resulted in the restatement of the Consolidated Balance Sheet as at 30 June 2018 and 
30 June 2019, the Consolidated Income Statement and the Consolidated Cash Flow Statement for the year ended 30 June 2019. 

The Group elected to use the exemptions proposed by the standard on short-term leases and lease contracts for which the underlying 
asset is of low value. 

The Group's restated Consolidated Balance Sheet, Consolidated Income Statement, Consolidated Statement of Comprehensive Income, 
Consolidated Cash Flow Statement and Earnings Per Share which reflect the adoption of AASB 16 are presented in Note 38(A) to 38(D). 

The Group's revised accounting policies for leases under AASB 16 are provided in Note 37(I). 

Capital Management 
The Group's Financial Framework is outlined in Note 23(C) and is unchanged by the adoption of AASB 16. The Framework includes 
maintaining an optimal capital structure that minimises the cost of capital, by holding an appropriate level of net debt. The appropriate 
level of net debt reflects the Qantas Group's size, measured by Invested Capital. This is consistent with investment grade credit metrics. 

The adoption of AASB 16 increased both total asset and total liabilities recognised on the Consolidated Balance Sheet resulting in a 
change to the reconciliation between the Consolidated Balance Sheet and net debt under the Group's Financial Framework. 

Net debt is a non-statutory measure which includes on balance sheet interest-bearing liabilities (which does not include lease liabilities 
under AASB 16) and Capitalised Aircraft Lease Liabilities measured under the Group's Financial Framework. 

Capitalised Aircraft Lease Liabilities are measured at fair value at the lease commencement date and remeasured over the lease term 
on a principal and interest basis. The residual value of the Capitalised Aircraft Lease Liability denominated in a foreign currency is 
translated at a long-term exchange rate.  

This measurement of Capitalised Aircraft Lease Liabilities differs from the lease liability recognised on the Consolidated Balance Sheet 
under AASB 16 which measures lease liabilities as the present value of lease payments over the lease term. Given lease terms are 
usually shorter than the useful life of an aircraft, the lease liability recognised at lease commencement under AASB 16 (present value of 
lease payments over the lease term) is generally lower than the Capitalised Aircraft Lease Liability included in net debt under the 
Group's Financial Framework (full fair value of the aircraft). 

The measurement of net debt under the Group's Financial Framework remains consistent following the adoption of AASB 16 and is 
reconciled as follows: 
–  Net debt includes on balance sheet interest-bearing liabilities (which does not include Lease Liabilities) and Capitalised Aircraft 

Lease Liabilities as outlined above 

–  Non-aircraft leases continue to be treated as a service cost rather than being separated into interest payments and debt repayments 

(ROIC EBIT is adjusted to account for the full cash expense for non-aircraft leases) 

–  Upon adoption of AASB 16, finance leases which were previously classified as interest-bearing liabilities have been reclassified to 
lease liabilities on the Consolidated Balance Sheet. Accordingly, Capitalised Aircraft Lease Liabilities under the Group's Financial 
Framework have been increased to include finance leases, with no net impact to the Group's net debt. 

The target net debt range of $4.5 billion to $5.6 billion is based on Invested Capital at 30 June 2020 of $6.0 billion. 

Net debt  

Metric 
$B 

4.5 to 5.6 

June 2020 
$B 

June 2019 
$B 

4.7 

4.7 

IFRIC FAIR VALUE HEDGING AGENDA DECISION 
In September 2019, the IFRS Interpretations Committee (IFRIC) published a final agenda decision in relation to the treatment of fair 
value hedges of foreign currency risk on non-financial assets. IFRIC introduced new guidance and requirements in order to hedge 
exposure to foreign currency risk in the fair value of non-financial assets. 

The Group had historically used certain US dollar denominated interest-bearing liabilities as the hedging instrument in fair value hedges 
of the foreign currency risk of certain non-financial assets (US dollar foreign currency risk in owned aircraft that are recognised as 
property, plant and equipment in Australian dollars). 

As a result of the agenda decision and new guidance, the Group is required to retrospectively apply the decision as a change in 
accounting policy by removing the fair value hedge relationship. This has resulted in the restatement of the Consolidated Balance 
Sheet as at 30 June 2018 and 30 June 2019, the Consolidated Income Statement and the Consolidated Cash Flow Statement for the 
year ended 30 June 2019. 

Revised hedge designations 
From 1 July 2019, the Group has applied alternative hedging designations, in line with the Group's risk management framework, which 
are unaffected by the IFRIC Fair Value hedging agenda decision. 

The Group has designated certain US dollar denominated interest-bearing liabilities as a hedging instrument in cash flow hedges 
of future corresponding foreign currency revenues in a cash flow hedge relationship. The effective portion of the foreign exchange 
revaluation of the interest-bearing liability is recognised in Other Comprehensive Income and is recycled to the Consolidated Income 
Statement within Net Passenger Revenue when the hedged item is realised. In accordance with AASB 9, this hedge relationship was 
designated prospectively from 1 July 2019. For the comparative periods before this designation (year ended 30 June 2019) the foreign 
exchange movements on foreign currency denominated interest-bearing liabilities are recognised in the Consolidated Income 
Statement within Other Expenses. 

119 

 
 
 
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Notes to the Financial Statements continued  
For the year ended 30 June 2020 

38  NEW STANDARDS AND INTERPRETATIONS ADOPTED BY THE GROUP (CONTINUED) 

(A)  CONSOLIDATED BALANCE SHEET RESTATEMENT 
The impact on the Consolidated Balance Sheet as at 30 June 2018 is: 

30 June 2018
$M

AASB 16
Remeasurements
$M

IFRIC
Fair Value Hedges
$M

30 June 2018
(restated)
$M

1,694
840
474
351
118
161
3,638

110
112
222
12,851
-
1,113
601
15,009
18,647

2,139
4,099
404
-
34
853
7
64
7,600

1,446
4,344
-
25
367
910
7,092
14,692
3,955

2,508
(115)
479
1,080
3,952
3
3,955

-
-
-
-
-
(5)
(5)

-
-
(56)
(52)
1,448
-
-
1,340
1,335

(3)
-
(12)
434
-
15
-
-
434

-
(81)
1,332
-
44
(99)
1,196
1,630
(295)

-
-
-
(295)
(295)
-
(295)

-
-
-
-
-
-
-

-
-
-
(108)
-
-
-
(108)
(108)

-
-
-
-
-
-
-
-
-

-
-
-
-
-
(32)
(32)
(32)
(76)

-
-
-
(76)
(76)
-
(76)

1,694
840
474
351
118
156
3,633

110
112
166
12,691
1,448
1,113
601
16,241
19,874

2,136
4,099
392
434
34
868
7
64
8,034

1,446
4,263
1,332
25
411
779
8,256
16,290
3,584

2,508
(115)
479
709
3,581
3
3,584

CURRENT ASSETS 
Cash and cash equivalents 
Receivables 
Other financial assets 
Inventories 
Assets classified as held for sale 
Other 
Total current assets 
NON-CURRENT ASSETS 
Receivables 
Other financial assets 
Investments accounted for under the equity method 
Property, plant and equipment 
Right of use assets 
Intangible assets 
Other 
Total non-current assets 
Total assets 
CURRENT LIABILITIES 
Payables 
Revenue received in advance 
Interest-bearing liabilities 
Lease liabilities 
Other financial liabilities 
Provisions 
Income tax liabilities 
Liabilities classified as held for sale 
Total current liabilities 
NON-CURRENT LIABILITIES 
Revenue received in advance 
Interest-bearing liabilities 
Lease liabilities 
Other financial liabilities 
Provisions 
Deferred tax liabilities 
Total non-current liabilities 
Total liabilities 
Net assets 
EQUITY 
Issued capital 
Treasury shares 
Reserves 
Retained earnings 
Equity attributable to the members of Qantas 
Non-controlling interests 
Total equity 

120 

 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Notes to the Financial Statements continued  
For the year ended 30 June 2020 

38  NEW STANDARDS AND INTERPRETATIONS ADOPTED BY THE GROUP (CONTINUED) 

(A)  CONSOLIDATED BALANCE SHEET RESTATEMENT (CONTINUED) 
The impact on the Consolidated Balance Sheet as at 30 June 2019 is: 

30 June 2019 
$M 

AASB 16 
Remeasurements 
$M 

IFRIC 
Fair Value Hedges 
$M 

30 June 2019 
(restated) 
$M 

CURRENT ASSETS 

Cash and cash equivalents 

Receivables 

Other financial assets 

Inventories 

Assets classified as held for sale 

Other 

Total current assets 

NON-CURRENT ASSETS 

Receivables 

Other financial assets 

Investments accounted for under the equity method 

Property, plant and equipment 

Right of use assets 

Intangible assets 

Other 

Total non-current assets 

Total assets 

CURRENT LIABILITIES 

Payables 

Revenue received in advance 

Interest-bearing liabilities 

Lease liabilities 

Other financial liabilities 

Provisions 

Income tax liabilities 

Total current liabilities 

NON-CURRENT LIABILITIES 

Revenue received in advance 

Interest-bearing liabilities 

Lease liabilities 

Other financial liabilities 

Provisions 

Deferred tax liabilities 

Total non-current liabilities 

Total liabilities 

Net assets 

EQUITY 

Issued capital 

Treasury shares 

Reserves 

Retained earnings 

Equity attributable to members of Qantas 

Non-controlling interests 

Total equity 

2,157 

1,101 

334 

364 

1 

236 

4,193 

77 

184 

272 

12,977 

- 

1,225 

449 

15,184 

19,377 

2,371 

4,414 

635 

- 

89 

954 

113 

8,576 

1,466 

4,589 

- 

48 

415 

847 

7,365 

15,941 

3,436 

1,871 

(152) 

111 

1,603 

3,433 

3 

3,436 

- 

- 

- 

- 

- 

(5) 

(5) 

- 

- 

(55) 

(52) 

1,419 

- 

- 

1,312 

1,307 

(5) 

- 

(25) 

459 

- 

13 

- 

442 

- 

(62) 

1,293 

- 

60 

(109) 

1,182 

1,624 

(317) 

- 

- 

- 

(317) 

(317) 

- 

(317) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(149) 

- 

- 

- 

(149) 

(149) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(44) 

(44) 

(44)  

(105) 

- 

- 

- 

(105) 

(105) 

- 

(105) 

2,157 

1,101 

334 

364 

1 

231 

4,188 

77 

184 

217 

12,776 

1,419 

1,225 

449 

16,347 

20,535 

2,366 

4,414 

610 

459 

89 

967 

113 

9,018 

1,466 

4,527 

1,293 

48 

475 

694 

8,503 

17,521 

3,014 

1,871 

(152) 

111 

1,181 

3,011 

3 

3,014 

121 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Notes to the Financial Statements continued  
For the year ended 30 June 2020 

38  NEW STANDARDS AND INTERPRETATIONS ADOPTED BY THE GROUP (CONTINUED) 

(B)  CONSOLIDATED INCOME STATEMENT RESTATEMENT 
The impact on the Consolidated Income Statement for the year ended 30 June 2019 is: 

30 June 2019 
$M 

AASB 16 
Reclassifications 
$M 

IFRIC Fair 
Value Hedges 
$M 

30 June 2019 
(restated) 
$M 

REVENUE AND OTHER INCOME 

Net passenger revenue 

Net freight revenue 

Other revenue and income 

Revenue and other income 

EXPENDITURE 

Manpower and staff-related 

Aircraft operating variable 

Fuel 

Depreciation and amortisation 

Non-cancellable aircraft operating lease rentals 

Share of net profit of investments accounted for under the 
equity method 

Impairment/(reversal of impairment) of assets and related costs 

Redundancies and related costs 

Net gain on disposal of assets 

Other1 

Expenditure 

Statutory profit before income tax expense and net finance 
costs 

Finance income 

Finance costs 

Net finance costs 

Statutory profit before income tax expense  

Income tax expense 

Statutory profit for the year 

15,696 

971 

1,299 

17,966 

4,268 

4,010 

3,846 

1,665 

264 

(22) 

(39) 

65 

(217) 

2,676 

16,516 

1,450 

47 

(232) 

(185) 

1,265 

(374) 

891 

- 

- 

- 

- 

- 

- 

- 

340 

(264) 

(1) 

- 

- 

(8) 

(132) 

(65) 

65 

- 

(97) 

(97) 

(32) 

10 

(22) 

1.  Other includes the impact of non-aircraft rentals, capacity hire, foreign exchange movements, other leases and reclassifications.  

- 

- 

- 

- 

- 

- 

- 

(9) 

- 

- 

- 

- 

- 

50 

41 

(41) 

- 

- 

- 

(41) 

12 

(29) 

15,696 

971 

1,299 

17,966 

4,268 

4,010 

3,846 

1,996 

- 

(23) 

(39) 

65 

(225) 

2,594 

16,492 

1,474 

47 

(329) 

(282) 

1,192 

(352) 

840 

122 

 
 
 
 
 
 
 
 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Notes to the Financial Statements continued  
For the year ended 30 June 2020 

38  NEW STANDARDS AND INTERPRETATIONS ADOPTED BY THE GROUP (CONTINUED) 

(C)  CONSOLIDATED CASH FLOW RESTATEMENT 
The impact on the Consolidated Cash Flow Statement for the year ended 30 June 2019 is: 

30 June 2019 
$M 

AASB 16 
Remeasurements 
$M 

IFRIC 
Value 
Hedges 
$M 

30 June 2019 
(restated) 
$M 

CASH FLOWS FROM OPERATING ACTIVITIES 
Cash receipts from customers 
Cash payments to suppliers and employees (excluding cash 
payments to employees for redundancies and related costs and 
discretionary bonus payments to non-executive employees) 
Cash generated from operations 
Cash payments to employees for redundancies and related costs 
Discretionary bonus payments to non-executive employees 
Interest received 
Interest paid (interest-bearing liabilities) 
Interest paid (lease liabilities) 
Dividends received from investments accounted for under the equity 
method 
Australian income taxes paid 
Foreign income taxes paid 
Net cash from operating activities 
CASH FLOWS FROM INVESTING ACTIVITIES 
Payments for property, plant and equipment and intangible assets 
Interest paid and capitalised on qualifying assets 
Payments for investments held at fair value 
Proceeds from disposal of property, plant and equipment 
Proceeds from disposal of a controlled entity 
Proceeds from disposal of shares in associate 
Net cash used in investing activities  
CASH FLOWS FROM FINANCING ACTIVITIES 
Payments for share buy-back 
Payments for treasury shares 
Proceeds from interest-bearing liabilities 
Repayments of interest-bearing liabilities 
Repayments of lease liabilities 
Dividends paid to shareholders 
Aircraft lease refinancing 
Net cash used in financing activities 
Net decrease in cash and cash equivalents held 
Cash and cash equivalents held at the beginning of the period 
Effects of exchange rate changes on cash and cash equivalents 
Cash and cash equivalents at the end of the period 

(D)  EARNINGS PER SHARE RESTATEMENT 
The impact on basic and diluted Earnings Per Share is as follows: 

19,050 

(15,876) 

3,174 
(58) 
(25) 
41 
(168) 
- 

11 

(156) 
(12) 
2,807 

(1,944) 
(42) 
(60) 
333 
139 
11 
(1,563) 

(637) 
(98) 
1,137 
(744) 
- 
(363) 
(88) 
(793) 
451 
1,694 
12 
2,157 

- 

451 

451 
- 
- 
- 
7 
(101) 

- 

- 
- 
357 

- 
- 
- 
- 
- 
- 
- 

- 
- 
- 
11 
(368) 
- 
- 
(357) 
- 
- 
- 
- 

- 

- 

- 
- 
- 
- 
- 
- 

- 

- 
- 
- 

- 
- 
- 
- 
- 
- 
- 

- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 

19,050 

(15,425) 

3,625 
(58) 
(25) 
41 
(161) 
(101) 

11 

(156) 
(12) 
3,164 

(1,944) 
(42) 
(60) 
333 
139 
11 
(1,563) 

(637) 
(98) 
1,137 
(733) 
(368) 
(363) 
(88) 
(1,150) 
451 
1,694 
12 
2,157 

Basic Earnings Per Share (cents) 

Diluted Earnings Per Share (cents) 

30 June 2019 
as previously reported 

Remeasurements 

30 June 2019 
(restated) 

54.6 

54.4 

(3.1) 

(3.1) 

51.5 

51.3 

39  NEW STANDARDS AND INTERPRETATIONS NOT YET ADOPTED BY THE GROUP 
The Group has not identified any standards or interpretations that have been issued, but are not yet effective that would have a material 
impact on the Group when adopted. 

123 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Directors’ Declaration 
For the year ended 30 June 2020 

1.  In the opinion of the Directors of Qantas Airways Limited (Qantas): 

a.  The Consolidated Financial Statements and Notes are in accordance with the Corporations Act 2001, including: 

i.  Giving a true and fair view of the financial position of the Qantas Group as at 30 June 2020 and of its performance for the 

financial year ended on that date  

ii. Complying with Australian Accounting Standards (including the Australian Accounting Interpretations) and the Corporations 

Regulations 2001 

b.  There are reasonable grounds to believe that Qantas will be able to pay its debts as and when they become due and payable. 

2.  There are reasonable grounds to believe that Qantas and the controlled entities will be able to meet any obligations or liabilities to 
which they are or may become subject to by virtue of the Deed of Cross Guarantee between Qantas and those controlled entities 
pursuant to ASIC Corporations (Wholly-owned companies) instrument 2016/785 (Instrument). 

3.  The Directors have been given the declarations required by section 295A of the Corporations Act 2001 from the Chief Executive 

Officer and the Chief Financial Officer for the year ended 30 June 2020. 

4.  The Directors draw attention to Note 1(A) which includes a statement of compliance with International Financial 

Reporting Standards.  

Signed in accordance with a Resolution of the Directors: 

Richard Goyder 
Chairman 

Alan Joyce 
Chief Executive Officer 

18 September 2020 

18 September 2020 

124 

 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Independent Auditor’s Report 
For the year ended 30 June 2020 

To the Shareholders of Qantas Airways Limited  

REPORT ON THE AUDIT OF THE FINANCIAL REPORT 

Opinion 

We have audited the Financial Report of Qantas Airways 
Limited (the Company).  

The Group consists of the Company and the entities it controlled 
at the year end and from time to time during the financial year. 

In our opinion, the accompanying Financial Report of the Company 
is in accordance with the Corporations Act 2001, including;  
–  giving a true and fair view of the Group’s financial position as 
at 30 June 2020 and of its financial performance for the year 
ended on that date; and 

–  complying with Australian Accounting Standards and the 

Corporations Regulations 2001. 

The Financial Report comprises the: 
–  Consolidated Balance Sheet as at 30 June 2020 

–  Consolidated Income Statement, Consolidated Statement of 

Comprehensive Income, Consolidated Statement of Changes 
in Equity, and Consolidated Cash Flow Statement for the year 
then ended 

–  Notes including a summary of significant accounting policies 

–  Directors’ Declaration. 

Basis for opinion 

We conducted our audit in accordance with Australian Auditing Standards. We believe that the audit evidence we have obtained is 
sufficient and appropriate to provide a basis for our opinion. 

Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the Financial Report 
section of our report.  

We are independent of the Group in accordance with the Corporations Act 2001 and the ethical requirements of the Accounting 
Professional and Ethical Standards Board’s APES 110 Code of Ethics for Professional Accountants (the Code) that are relevant to our 
audit of the Financial report in Australia. We have fulfilled our other ethical responsibilities in accordance with the Code. 

Key Audit Matters 

The Key Audit Matters we identified are: 

–  Recoverability of non-current assets, in particular aircraft and 

related assets 

–  Passenger revenue recognition 

–  Frequent Flyer revenue recognition 

–  Derivative financial instrument accounting 

–  Initial adoption of AASB 16 Leases 

Key Audit Matters are those matters that, in our professional 
judgment, were of most significance in our audit of the Financial 
Report of the current period.  

These matters were addressed in the context of our audit of the 
Financial Report as a whole, and in forming our opinion thereon, 
and we do not provide a separate opinion on these matters. 

125 

 
 
 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Independent Auditor’s Report continued 
For the year ended 30 June 2020 

Recoverability of non-current assets, in particular aircraft, and other related assets 

Refer to Notes 12, 15, 17 and 25 to the financial report 

THE KEY AUDIT MATTER 
Assessment of the recoverability of non-current assets, 
including aircraft, related spare parts and inventory was a 
key audit matter due to: 

–  the significant cumulative value and long-lived nature of 

these assets;  

–  the inherent uncertainty regarding the duration and 

severity of COVID-19 related domestic and international 
travel restrictions and resultant decrease in travel 
demand; 

–  the estimates and assumptions used in the cashflow 
projections which form the basis of the recoverable 
amounts attributable to the Group’s Cash Generating 
Units (“CGUs”) require significant judgement; and 

–  the recognition of an impairment of $1,018m related to 

A380 aircraft, spare parts and inventory, not contributing 
to CGUs, determined by estimating fair value less costs 
of disposal with reference to external valuations. 

We focused on significant forward-looking assumptions and 
judgements, specifically: 

–  the Group’s Board approved Three-Year Recovery Plan 
and terminal year growth rate used in the Group’s CGU 
discounted cash flow models; and 

–  the fair value less costs of disposal (FVLCD) model, the 
application of external valuations, and adjustments to 
reflect remaining maintenance life for the 12 A380 
aircraft and related assets. 

We involved valuation specialists to supplement our senior 
audit team members in assessing this key audit matter. 

HOW THE MATTER WAS ADDRESSED IN OUR AUDIT 
Our procedures for assessing the CGU value in use models included: 

–  meeting with management to understand the impact of COVID-19 on 
the Group, the mitigation strategies the Group is adopting in response 
and how these are reflected in the Board approved Recovery Plan. 

–  comparing the assumptions in the Recovery Plan relating to the 

easing of international and domestic travel restrictions and return of 
travel demand to published views of market commentators, and 
publicly available aviation industry reports relating to the impact 
COVID-19 pandemic has on global passenger demand. 

–  analysing the Group’s monitoring and management of activities 

based on internal reporting and the Recovery Plan to assess the 
allocation of assets to CGUs and the identification of idle assets. 

–  considering the appropriateness of and assessing the integrity of the 
value in use model applied by the Group for CGU impairment testing 
against the requirements of the accounting standards. 

–  comparing the forecast cash flows and capital expenditure contained 
in the value in use models to the Board approved Recovery Plan. 

–  considering the sensitivity of the models by varying key assumptions, 
such as expected rate of recovery for the Group, terminal growth 
rates and discount rates, within a reasonably possible range. We 
considered the interdependencies of key assumptions and what the 
Group considers to be reasonably possible. 

–  we challenged the Group’s forecast cash flow and growth 

assumptions. We compared the recovery period and terminal growth 
rates to authoritative published studies from external sources. We 
used our knowledge of the Group and our industry experience. We 
sourced authoritative and credible inputs from our specialists and 
market advisors.  

–  working with our valuation specialists, we independently developed a 
discount rate range considered comparable using market data for 
comparable entities, adjusted by risk factors specific to the Group. 

Working with our global aviation valuation specialists, our procedures for 
assessing the fair value less costs of disposal (FVLCD) model used for 
estimating the recoverable value of A380 aircraft, spare parts and 
inventory included:  

–  meeting with appraisers from the two independent international 
aircraft valuation specialists to understand their methodology 
valuation, key assumptions, outlook for the aircraft type and to 
discuss the reasonableness of the Group’s adjustments to reflect the 
remaining maintenance life of the aircraft. 

–  assessing the objectivity of the independent aircraft valuation 

specialists. 

–  comparing key inputs in the model to the relevant internal or external 
sources, including the Group’s accounting records, engineering 
records, invoices for maintenance activity, external price lists, Airbus 
A380 fact sheets and foreign currency translation rates. 

–  assessing the integrity of the modelling used, including the accuracy 

of the underlying calculation and formulae. 

We assessed the disclosures in the financial report using our 
understanding of the issue obtained from our testing and against the 
requirements of the accounting standards, including those made with 
respect to judgements and estimates. 

126 

 
 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Independent Auditor’s Report continued 
For the year ended 30 June 2020 

Passenger revenue recognition 

Refer to Note 4(A) and 37(D)(i) to the Financial Report 

THE KEY AUDIT MATTER 
Recognition of passenger revenue is a key audit matter due to: 

HOW THE MATTER WAS ADDRESSED IN OUR AUDIT 
Our procedures included: 

–  its financial significance to the Group;  

–  the high volume of relatively low value passenger tickets;  

–  judgement within the estimate for the proportion of unused 
tickets which are expected to expire (breakage).; and 

–  audit effort arising from a variety of ticket conditions and 

points of sale.  

Travel restrictions as a result of the COVID-19 pandemic 
have resulted in a significant decline in global and domestic 
travel demand, which resulted in a significant number of 
cancelled flights during the reporting period. These flight 
cancellations have caused a significant reduction in 
passenger revenue and forward bookings and also 
necessitated the payment of certain customer refunds. 
Historical trend information which has been used in the past 
to estimate breakage, has been supplemented by forward-
looking estimation with regard to the current conditions to 
determine breakage at 30 June 2020.  

Given the dependence on IT systems and controls, we 
involved our IT specialists in addressing this key audit matter. 

–  for key revenue streams, we assessed the Group’s identification 

of performance obligations and revenue recognised by comparing 
to the relevant features of the underlying contracts.  

–  with the assistance of our IT specialists, we analysed the end to 

end flow of ticket information through multiple passenger revenue 
IT systems and interfaces to evaluate the recognition of revenue 
against accounting standards.  

–  with the assistance of our IT specialists, we tested the key 

controls restricting access to authorised users and preventing 
unauthorised changes to the IT systems. We tested key controls 
within the system relating to ticket validation and the recognition 
of revenue at flight date.  

–  testing key controls related to management review and approval 
of manual changes to revenue accounting records where tickets 
have been identified as exceptions to automated validation. 

–  checking a sample of passenger revenue transactions to 

underlying records including evidence of payment and flight 
records to assess the accuracy of the revenue recognised. 

–  checking a sample of passenger revenue received in advance to 

underlying records to assess the completeness of revenue 
recognised. 

–  assessing the Group’s ability to reliably estimate ticket breakage 
by comparing previous estimates to actual outcomes. We met 
with senior management to understand the Group’s responses 
regarding ticket holders impacted by cancelled flights from the 
COVID-19 pandemic. Through these discussions, reviews of the 
Group’s external announcements and documented internal 
policies, we understood the effects of cancelled flights on 
breakage estimates.  

–  checking the calculation and IT system reports in the Group’s 

expectation of the proportion of tickets which will expire unused. 
We evaluated the Group’s breakage assumptions against 
historical trends, adjusting for the forecast impact of COVID-19 on 
customer behaviour, and assessed for indicators of bias, using 
our industry knowledge. 

127 

 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Independent Auditor’s Report continued 
For the year ended 30 June 2020 

Frequent Flyer revenue recognition 

Refer to Note 4(B) to the Financial Report 

THE KEY AUDIT MATTER 

Recognition of Frequent Flyer revenue is a key audit matter 
due to the high level of audit effort and judgement required by 
us in assessing the Group’s assumptions underpinning the 
amount deferred as Unredeemed Frequent Flyer revenue. We
focused on the Group’s assumptions used in their estimation 
of the: 
–  stand-alone selling price of the Qantas Points: this is 
based on the observable price of available rewards 
weighted in proportion to the expected redemptions, based 
on historical experience, and impacted by future 
unpredictable customer behaviour; and 

–  expected proportion of Qantas Points to be redeemed by 

members in the future (breakage): the Group uses 
actuarial experts to estimate the expected proportion of 
Qantas Points to be redeemed by members in the future, 
also based on future unpredictable customer behaviour 

In the financial year, the Group was impacted by the global 
travel restrictions implemented in response to the COVID-19 
pandemic which resulted in a significant reduction in the 
volume of Qantas Points earned and redeemed for flights, 
and resulted in revisions to the program. The increased 
uncertainty relating to the future volume of Qantas Points 
earned and redeemed for flights and other changes to the 
Frequent Flyer program required additional audit effort in the 
current year. 

Given the complex judgements, we involved our actuarial 
specialists to supplement our senior team members in 
addressing this key audit matter. 

HOW THE MATTER WAS ADDRESSED IN OUR AUDIT 
Our procedures included: 

–  we assessed the Group’s methodology used to estimate the 
stand-alone selling price of the Qantas Points against the 
requirements of AASB 15 Revenue and the Group’s accounting 
policy. 

–  we tested the integrity of the calculation used to estimate the 

stand-alone selling price of Qantas Points, including the accuracy 
of the underlying calculation formulas.  

–  we assessed the key inputs of the various redemption channels 
used to estimate the stand-alone selling price of expected future 
redemptions. We did this by comparing a sample to observable 
market values, such as comparable market air fares. We 
compared the weighting used in the calculation to historic 
redemption patterns, taking into consideration the estimated future 
volume of Qantas Points redeemed for flights and our 
understanding of other changes in the Frequent Flyer program. 

–  involving our actuarial specialists, we assessed the 

appropriateness of the Group’s breakage calculation by 
developing an independent model using our understanding of the 
Frequent Flyer program, accounting standard requirements and 
comparing it to the Group’s calculation. 

–  involving our actuarial specialists, we assessed key breakage 

assumptions against historical experience, recent trends and the 
estimated future volume of Qantas Points earned and redeemed 
for flights based on the Board approved Recovery Plan and our 
understanding of other changes in the Frequent Flyer program.  

–  we compared the forecast easing of international and domestic 
travel restrictions and return of travel demand in the Recovery 
Plan to published views of market commentators seeking 
authoritative and credible sources. 

–  we checked the accuracy of points activity data used in the 

calculation of breakage to source Qantas Point’s system and 
reports. 

128 

 
 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Independent Auditor’s Report continued 
For the year ended 30 June 2020 

Derivative financial instrument accounting 

Refer to Note 27 to the Financial Report 

THE KEY AUDIT MATTER 
Cash flow hedge accounting and valuation of financial 
instruments is a key audit matter due to:  

–  the complexity inherent in the Group’s estimation of the fair 
value of derivative financial instruments. The Group uses 
market standard valuation techniques to determine the fair 
value of options, swaps and cross-currency swaps not 
traded in active markets; 

HOW THE MATTER WAS ADDRESSED IN OUR AUDIT 
Our procedures included: 

–  testing the Group’s key internal controls. These included the 

Group’s controls associated with:  

–  assessment and approval of the details of trades to 

counterparty confirmations;  

–  assessment of hedge accounting designation; and  

–  the impact of changes in the underlying market price of 

–  assessment of the volume of hedged exposures compared to 

fuel and foreign exchange rates which are key inputs to the 
derivative valuations; 

–  the complexity in the Group’s cash flow hedge accounting 

relationships driven by an active financial risk management 
strategy, including the restructuring of specific exposures 
over time; 

–  the volume of transactions and counterparties; 

–  the hedging of a high proportion of forecast future cash 

flows; and 

–  the significance of the Group’s financial risk management 

program on the financial results. 

In the financial year the Group was impacted by COVID-19 
which resulted in a significant decline in forecast flying activity 
and fuel consumption. This resulted in the de-designation of 
hedge relationships and release of deferred gains and losses 
to the income statement where the hedged items were no 
longer considered probable. This required additional audit 
effort due to estimation uncertainty in consumption forecasts 
and identifying the appropriate derivatives for de-designation 
within restructured positions. 

In assessing this key audit matter, we involved our valuation 
specialists to supplement our senior team members, who 
understand methods, inputs and assumptions relevant to the 
Group’s derivative portfolio. 

total exposures.  

–  we compared financial instrument fair values in the Group’s 

accounting records to the records in the treasury risk 
management system. 

–  with the assistance of our valuation specialists, we independently 
estimated the fair values of the Group’s financial instruments as at 
30 June 2020 using recognised market valuation methodologies 
and inputs. We adjusted these fair values for the range of 
acceptable market valuation techniques in estimating fair values 
of instruments not traded in active markets. We compared the 
Group's valuations recorded in the general ledger to these fair 
value ranges. 

–  we tested a sample of cash flow hedge accounting designations 

against the requirements of the accounting standard. This 
included a sample of the restructured positions involving multiple 
derivatives. 

–  we compared the Group’s forecast fuel consumption against the 
Board approved Recovery Plan and ensured consistency with 
other key forward looking assumptions  

–  we tested the Group’s derecognition of hedge relationships where 

the hedged item is no longer considered probable. 

–  we evaluated the appropriateness of the classification and 
presentation of derivative financial instruments and related 
financial risk management disclosures against accounting 
standard requirements. 

129 

 
 
 
 
Q A N T A S   A N N U A L   R E P O R T   2 0 2 0  

Independent Auditor’s Report continued 
For the year ended 30 June 2020 

Initial adoption of AASB 16 Leases 

Refer to Note 38 to the Financial Report 

THE KEY AUDIT MATTER 
The initial adoption of AASB 16 Leases (“AASB 16”) is a key 
audit matter due to the inherent complexity of adopting this 
standard for the first time using the fully retrospective 
transition approach, and specific lease features driving 
different accounting outcomes, increasing the need for 
interpretation, judgement and audit effort.  

We focused on: 

–  the Group’s new accounting processes and controls 

applied retrospectively to the lease portfolio as at 1 July 
2018; 

–  the Group’s identification of a complete population of 

leases, including embedded leases identified within service 
agreements; 

–  incremental borrowing rates used incorporating specific 

credit risk and lease term; and 

–  lease terms including the assessment of renewal, 

purchase or termination options. 

Applying AASB 16 fully retrospectively to the Group’s aircraft 
lease agreements is complex. As a result the Group developed 
an in-house model for its aircraft lease calculations. This 
resulted in increased audit effort due to the greater risk for 
potential error and inconsistent application. 

In the financial year, the Group was impacted by COVID-19 
and in response, negotiated a number of rent abatements 
and deferrals with lessors. The Group applied the practical 
expedient issued by the IASB in May 2020 and the 
assessment of whether individual rent abatements met the 
criteria of the practical expedient required additional audit 
effort in the current year. 

We involved our senior audit team members in assessing this 
key audit matter, along with our debt advisory specialists. 

HOW THE MATTER WAS ADDRESSED IN OUR AUDIT 
Our procedures included: 
–  we considered the appropriateness of the Group’s new 

accounting policies against the requirements of the accounting 
standard and our understanding of the business and industry 
practice. 

–  we obtained an understanding of the Group’s new processes 

used to calculate the lease liability, right of use asset, depreciation 
and interest expense, and retained earnings adjustment.  

–  we assessed the completeness of the Group’s leases by: 

–  inquiring with the Group to understand their process to compile 

the Group’s listing of leases;  

–  checking the Group’s listing of leases to the items included in 
the operating lease commitments disclosure in the prior year’s 
financial report; 

–  based on our understanding of the business we inspected a 
sample of key agreements including service contracts for the 
existence of embedded leases; and 

–  inspecting relevant expense accounts for payments during the 
year to identify the existence of leases not included in the 
Group’s listing of leases.  

–  we compared the Group’s inputs in the AASB 16 lease calculation 
model, such as, key dates, fixed and variable rent payments, 
incentives, renewal, purchase and termination options, and make 
good obligations, for consistency to the relevant terms of a 
sample of underlying source documents including signed lease 
agreements, lessor’s invoices, and the Group’s bank statements.  

–  we assessed the Group’s determination of lease terms based on 
the probability of the Group exercising the lease renewal or 
termination options. We compared key management decisions for 
consistency to board approved plans, strategies and past 
practices. 

–  working together with our debt advisory specialists, we 

independently developed a series of point estimates for the 
incremental borrowing rates applied to the leases using the 
corporate yield curve, adjusted by risk factors specific to the 
Group, the industry it operates in, and each lease term. We 
compared it to the incremental borrowing rates applied by the 
Group. 

–  we assessed the integrity of the Group’s in-house model for its 

AASB 16 aircraft lease calculations, including the accuracy of the 
underlying calculation formulas.  

–  for a sample of leases, we recalculated the amount of lease 

liability, right of use asset, depreciation and interest expense, and 
retained earnings relevant to this financial year and compared our 
recalculated amounts against the amounts recorded by the 
Group. 

–  we tested a sample of rent abatements and deferrals to agreed 

lease modifications and assessed against the requirements of the 
practical expedient.  

–  We assessed the disclosures in the financial report using our 
understanding obtained from our testing and against the 
requirements of the accounting standard. 

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Independent Auditor’s Report continued 
For the year ended 30 June 2020 

Other Information 

Other Information is financial and non-financial information in Qantas Airways Limited’s annual reporting which is provided in addition to 
the Financial Report and the Auditor's Report. The Directors are responsible for the Other Information.  

Our opinion on the Financial Report does not cover the Other Information and, accordingly, we do not express an audit opinion or any 
form of assurance conclusion thereon, with the exception of the Remuneration Report and our related assurance opinion. 

In connection with our audit of the Financial Report, our responsibility is to read the Other Information. In doing so, we consider whether 
the Other Information is materially inconsistent with the Financial Report or our knowledge obtained in the audit, or otherwise appears 
to be materially misstated. 

We are required to report if we conclude that there is a material misstatement of this Other Information, and based on the work we have 
performed on the Other Information that we obtained prior to the date of this Auditor’s Report we have nothing to report. 

Responsibilities of Directors for the Financial Report 

The Directors are responsible for: 

–  preparing the Financial Report that gives a true and fair view in accordance with Australian Accounting Standards and the 

Corporations Act 2001 

–  implementing necessary internal control to enable the preparation of a Financial Report that gives a true and fair view and is free 

from material misstatement, whether due to fraud or error 

–  assessing the Group and Company’s ability to continue as a going concern and whether the use of the going concern basis of 

accounting is appropriate. This includes disclosing, as applicable, matters related to going concern and using the going concern 
basis of accounting unless they either intend to liquidate the Group and Company or to cease operations, or have no realistic 
alternative but to do so. 

Auditor’s responsibilities for the audit of the Financial Report 

Our objective is: 

–  to obtain reasonable assurance about whether the Financial Report as a whole is free from material misstatement, whether due to 

fraud or error; and  

–  to issue an Auditor’s Report that includes our opinion.  

Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with Australian 
Auditing Standards will always detect a material misstatement when it exists. 

Misstatements can arise from fraud or error. They are considered material if, individually or in the aggregate, they could reasonably be 
expected to influence the economic decisions of users taken on the basis of the Financial Report. 

A further description of our responsibilities for the Audit of the Financial Report is located at the Auditing and Assurance Standards 
Board website at: www.auasb.gov.au/auditors_responsibilities/ar1.pdf. This description forms part of our Auditor’s Report. 

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Independent Auditor’s Report continued 
For the year ended 30 June 2020 

REPORT ON THE REMUNERATION REPORT 

Opinion 

In our opinion, the Remuneration Report of Qantas Airways 
Limited for the year ended 30 June 2019, complies with Section 
300A of the Corporations Act 2001. 

DIRECTORS’ RESPONSIBILITIES 
The Directors of the Company are responsible for the preparation 
and presentation of the Remuneration Report in accordance with 
Section 300A of the Corporations Act 2001. 

OUR RESPONSIBILITIES 
We have audited the Remuneration Report included in pages 30 
to 54 of the Directors’ report for the year ended 30 June 2020.  

Our responsibility is to express an opinion on the Remuneration 
Report, based on our audit conducted in accordance with 
Australian Auditing Standards. 

KPMG 

Andrew Yates 
Partner 
Sydney 
18 September 2020 

Caoimhe Toouli 
Partner 
Sydney 
18 September 2020 

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Shareholder Information 
For the year ended 30 June 2020 

The shareholder information set out below was applicable as at 14 August 2020. 

TWENTY LARGEST SHAREHOLDERS 

Shareholders 

Ordinary Shares Held 

% of Issued Shares 

HSBC Custody Nominees (Australia) Limited 

J P Morgan Nominees Australia Limited 

Citicorp Nominees Pty Limited 

National Nominees Limited 

BNP Paribas Nominees Pty Ltd (Agency Lending DRP A/C) 

HSBC Custody Nominees (Australia) Limited (NT-CTH S C A/C) 

BNP Paribas Noms Pty Ltd (DRP) 

Citicorp Nominees Pty Limited (Colonial First State Inv A/C) 

Pacific Custodians Pty Limited (Emp Share Plan Tst) 

Pacific Custodians Pty Limited (QAN Plans Ctrl) 

HSBC Custody Nominees (Australia) Limited – A/C 2 

Morgan Stanley Australia Securities (Nominee) Pty Limited (No 1 A/C) 

HSBC Custody Nominees (Australia) Limited-GSCO ECA  

AMP Life Limited 

UBS Nominees Pty Ltd 

BNP Paribas Nominees Pty Ltd (IB AU Noms Retail Client DRP) 

Alan Joyce Pty Ltd 

HSBC Custody Nominees (Australia) Limited 

ECapital Nominees Pty Limited (Accumulation A/C) 

Mrs Pamela Honora Ditchfield 

Total 

DISTRIBUTION OF ORDINARY SHARES 
Analysis of ordinary shareholders by size of shareholding: 

Number of Shares 

1–1,0001 

1,001–5,000 

5,001–10,000 

10,001–100,000 

100,001 and over 

Total 

622,390,343 

332,858,461 

184,852,548 

136,816,512 

64,182,327 

26,645,287 

19,458,841 

12,966,400 

8,784,026 

8,164,328 

4,267,387 

3,663,552 

3,650,006 

2,972,996 

2,946,145 

2,774,747 

2,728,924 

2,521,383 

2,047,247 

1,700,000 

33.00 

17.65 

9.80 

7.25 

3.40 

1.41 

1.03 

0.69 

0.47 

0.43 

0.23 

0.19 

0.19 

0.16 

0.16 

0.15 

0.14 

0.13 

0.11 

0.09 

1,446,391,460 

76.68 

Ordinary  
Shares Held 

42,808,069 

152,476,954 

68,523,034 

124,243,999 

1,497,992,642 

Number of 
Shareholders 

% of  
Issued Shares 

98,759 

63,992 

9,647 

5,911 

206 

2.27 

8.08 

3.63 

6.59 

79.43 

100.00 

1,886,044,698 

178,515 

1.  7,358 shareholders hold less than a marketable parcel of shares in Qantas, as at 14 August 2020. 

SUBSTANTIAL SHAREHOLDERS 
The following shareholders have notified that they are substantial shareholders of Qantas: 

Shareholders 

Pendal Group Limited1 

1.  Substantial shareholder notice dated 6 November 2019. 

Ordinary  
Shares Held 

82,037,038 

% of  
Issued Shares 

5.22 

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Financial Calendar and Additional Information  

2020 

2021 

20 February  Half year results announcement 

25 February 

Half year results announcement 

30 June 

Year end 

9 March 

Record date for interim dividend* 

20 August 

Preliminary final results announcement 

13 April 

Interim dividend payable* 

23 October 

Annual General Meeting 

30 June 

Year end 

26 August 

Preliminary final results announcement 

14 September  Record date for final dividend* 

19 October 

Final dividend payable* 

5 November 

Annual General Meeting 

ADDITIONAL SHAREHOLDER INFORMATION 
Using your Shareholder Reference Number (SRN) or Holder 
Identification Number (HIN) and postcode of your registered 
address, you are able to view your holding online through 
Qantas’ share registry, Link Market Services. Log on at 
www.linkmarketservices.com.au, where you will have the 
option to: 

–  View your holding balance 

–  Retrieve holding statements 

–  Review your dividend payment history 

–  Access shareholder forms. 

The Investor Centre also allows you to update or add details to 
your shareholding, including the following: 

–  Change or amend your address if you are registered with 

an SRN 

–  Nominate or amend your direct credit payment instructions 

–  Set up or amend your DRP instructions 

–  Sign up for electronic communications  

–  Add/change TFN/ABN details. 

COMPANY SECRETARIES 
Andrew Finch 

Nicole Malone 

Benjamin Elliott 

An electronic copy of this Annual Report is available at 
investor.qantas.com/home/ 

Further information about the Qantas Group can be found on our 
corporate site at www.qantas.com/qantas-group 

*Subject to a dividend declared by the Board. 

2020 ANNUAL GENERAL MEETING 
The 2020 AGM of Qantas Airways Limited will be held in Sydney 
at 11am AEDT (Sydney time) on Friday 23 October 2020. 

Further details are available in the Investors section on the Qantas 
website investor.qantas.com/home/  

COMPANY PUBLICATIONS 
In addition to the Annual Report, the following publications can 
be accessed from www.qantas.com/au/en/qantas-group/acting-
responsibly/our-reporting-approach.html 

–  Code of Conduct and Ethics 

–  Corporate Governance Statement 

–  Inclusion and Diversity Policy 

–  Workplace Gender Equality Reports. 

REGISTERED OFFICE 
Qantas Airways Limited ABN 16 009 661 901 
10 Bourke Road, Mascot NSW 2020 Australia 

Telephone +61 2 9691 3636 
Facsimile +61 2 9490 1888 

www.qantas.com  

QANTAS SHARE REGISTRY 
Link Market Services Limited 
Level 12, 680 George Street, Sydney NSW 2000 Australia; or  
Locked Bag A14, Sydney South NSW 1235 Australia 

Telephone 1800 177 747 (toll free within Australia)  
International +61 2 8280 7390 
Facsimile +61 2 9287 0309 

Email registry@qantas.com  

SECURITIES EXCHANGE 
Australian Securities Exchange 
Exchange Centre, 20 Bridge Street,  
Sydney NSW 2000 Australia 

134 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
By 1971, the first Qantas Boeing 747 had landed and brought 
with it low airfares that revolutionised international travel by 
making it more accessible for Australians.

The first direct flight between Australia and Europe became a  
reality in 2018 when the Qantas 787-9 Dreamliner made the shortest 
and fastest version of the Kangaroo Route in its 70-year history.

The Qantas Annual Report 2020 is printed on ecoStar+ 100% Recycled Uncoated, which is manufactured 
from 100% recycled post-consumer waste and is made carbon neutral. In 2019, this Report was printed 
on the same recycled paper. By the end of 2021, the Qantas Group will be the first airline in the world to 
reduce its waste to landfill by 75%.

Environment
ISO 14001

QANTAS AIRWAYS LIMITED
ABN 16 009 661 901