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Qantas Airways

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FY2021 Annual Report · Qantas Airways
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Qantas 
Annual Report 
2021

QANTAS ANNUAL REPORT 2021 

Contents

Financial Snapshot 

Five-year History  

Keeping the Spirit of Australia flying 

Chairman’s Message 

CEO’s Message  

Board of Directors  

Review of Operations  

Condensed Corporate Governance Statement  

Directors’ Report  

Financial Report  

Shareholder Information  

Financial Calendar and Additional Information  

02

03

04

06

08

10

14

29

31

65

141

142

Cover image: Qantas employees who operated flights to repatriate 
Australians and to carry essential freight during the pandemic.

01

QANTAS ANNUAL REPORT 2021 

Financial Snapshot1

($1.83) billion

($2.35) billion

UNDERLYING LOSS 
BEFORE TA X

STATUTORY LOSS   
BEFORE TA X 

$410 million

UNDERLYING EBITDA

$267 million 

NET FREE 
 CASH FLOW 2H21

$650 million

ANNUALISED STRUCTURAL 
COST BENEFITS DELIVERED 

$3.8 billion

TOTAL LIQUIDIT Y

Other Highlights

95%

OF DOMESTIC  
FLYING CASH  
POSITIVE

46

NEW DOMESTIC ROUTES   
ANNOUNCED SINCE 
THE PANDEMIC BEGAN

30%

INCREASE IN FREQUENT 
FLYER DOMESTIC FLIGHT 
REDEMPTIONS IN 2H21   
COMPARED WITH   
PRE-COVID LEVELS

1   Refer to the Review of Operations section in the Qantas Annual Report 2021 for definitions and explanations  

of non-statutory measures. Unless otherwise stated, amounts are reported on an underlying basis.

02

QANTAS ANNUAL REPORT 2021 

Five-year History

FINANCIAL PERFORMANCE 1

Revenue and Other Income

Statutory (Loss)/Profit Before Tax

Statutory (Loss)/Profit After Tax

Underlying (Loss)/Profit Before Tax

Underlying Earnings Before Interest 
and Tax (EBIT)

Operating Margin

Underlying Earnings  
per Share

Statutory Earnings 
per Share

Return on Invested Capital (ROIC)

Share Price at 30 June

Dividend per Share3

Cash flow from operations

Net Free Cash Flow

Net on balance sheet debt

Net Debt

Net capital expenditure

Unit Revenue (RASK)

Total unit cost4

Ex-fuel unit cost4

STATISTICS

Available Seat 
Kilometres (ASK)

Revenue Passenger 
Kilometres (RPK)

Passengers carried

Revenue Seat Factor

Aircraft at end of period

$M

$M

$M

$M

$M

%

cents  
per share

cents  
per share

%

$

cents 
per share

$M

$M

$M

$M

$M

c/ASK

c/ASK

c/ASK

2021

5,934

2020

14,257

(2,351)

(2,708)

(1,728)

(1,964)

(1,826)

(1,525)

(25.7)

(71.3)

124

395

2.8

5.9

(91.8)

(129.6)

(23.3)

4.66

–

(386)

(1,108)

4,609

5,890

693

9.72

(15.94)

(12.67)

5.8

3.78

–

1,083

(488)

3,173

4,734

1,571

8.99

(8.87)

(4.41)

20192

17,966

1,192

840

1,326

1,608

9.0

57.3

51.5

19.2

5.40

25

3,164

1,601

2,980

4,710

1,563

8.85

(7.97)

(4.23)

20182

20172

17,128 

16,057

1,352

953

1,565

1,747

10.2

63.0

54.4

21.4

6.16

17

3,413

1,442

3,054

4,903

1,971

8.40

(7.37)

(5.37)

1,181

853

1,401

1,590

9.9

54.6

46.0

20.1

5.72

14

2,704

1,309 

3,062

5,212 

1,534 

8.00

(7.07)

(5.03)

M

M

‘000

%

2021

2020

2019

2018

2017

29,374

111,870

151,430

152,428

150,323

18,557

92,027

127,492

126,814

121,178

15,866

40,475

55,813

55,273

53,659

63.2

311

82.3

314

84.2

314

83.2

313

80.6

309

1   Refer to the Review of Operations section in the Qantas Annual Report 2021 for definitions and explanations of non-statutory measures. 

Unless otherwise stated, amounts are reported on an underlying basis.

2   2019 has been restated for the impact of the adoption of AASB 16 Leases and the IFRIC agenda decision in relation to fair value hedges. 

2018 has been restated for the impact of AASB 15 Revenue from Contracts with Customers, however 2017 continues to be reported under 
previous accounting standards.

3   Dividend per share is calculated as the interim and final dividend in relation to the relevant financial year.
4   The comparative period has been adjusted for foreign exchange movements to make it comparable to the current year. 2020 and 2021 
reflect the foreign exchange rates as presented in the 2021 Annual Report. The same applies for 2019, 2018, 2017 which have been 
adjusted for foreign exchange in line with the 2020, 2019 and 2018 Annual Reports respectively. 2020 and 2019 have also been adjusted 
for the impact of the sale of domestic terminal leases and depreciation and amortisation.

03

QANTAS ANNUAL REPORT 2021 

Keeping the Spirit of Australia flying

The Qantas Group has a proud history of supporting 
Australia in times of crisis. From Cyclone Tracy 
and the Egyptian revolution to the Bali Bombings, 
the national carrier has been there to help. 
Throughout the COVID pandemic this legacy 
has continued, working closely with the Federal 
Government to bring Australians home, support 
our export industries and share medical aid with 
our neighbours.

400

FLIGHTS TO REPATRIATE AUSTRALIANS   
AND MAINTAIN VITAL LINKS 
WITH PACIFIC ISLAND NATIONS 
AND TIMOR-LESTE

30,000

AUSTRALIANS WHO HAVE 
RETURNED HOME ON QANTAS 
REPATRIATION FLIGHTS

>2000

FREIGHT FLIGHTS OPERATED,   
HELPING SUPPORT MORE  
THAN 130,000 JOBS   
IN EXPORT INDUSTRIES

18 million

KILOGRAMS OF AUSTRALIAN EXPORTS,  
INCLUDING FRESH MILK AND ABALONE   
TO CHINA, BEEF AND CHEESE TO JAPAN,   
FRUIT AND VEGGIES TO THAIL AND, 
AND LOBSTERS AND FLOWERS TO THE USA 

04

Qantas employees assisting with passenger coordination 
farewelling a repatriation flight.

Customer Service Supervisor (CSS) Adrienne Innes and Customer Service Manager 
(CSM) Paul Wason on a repatriation flight from Delhi to Darwin.

Vaccines being loaded onto aircraft bound for Delhi, India.

Crew about to depart London on a repatriation flight to Sydney.

A delivery of over 50,000 AstraZeneca vaccines to Dili, Timor-Leste 
in partnership with the Australian Government.

05

Chairman’s Message

“Amidst all the COVID-related 
uncertainty, the Group has done 
an amazing job of delivering safe 
and reliable essential services.”

This past year has been one of 
ongoing challenge for the Qantas 
Group, as Australia and the world 
continued to battle against the 
COVID-19 pandemic. 

The impact on aviation — and on the 
national carrier — has been stark. 

Our international flights remained at 
a virtual standstill and there were only 
about 30 days across the year when 
we didn’t face some form of domestic 
travel restriction. Thousands of people 
lost months of work and, in many 
cases, their jobs. 

Unsurprisingly, the Group’s revenue 
fell by two-thirds compared with 
pre-COVID. To date, the pandemic 
has cost us more than $16 billion 
in lost revenue to the end of FY21. 
That number will keep growing 
as we wait for travel demand 
to materially recover. 

These are the worst trading conditions 
we’ve ever faced and they resulted in 
a $2.35 billion statutory loss before 
tax in FY21. But these headline figures 
don’t properly reflect the progress the 
Group made nor the essential services 
it kept delivering during the year. 

Relatively early in the crisis, when 
the scale of its impact became clear, 
we announced a three-year recovery 
plan to make sure the company would 
first endure, then quickly recover and 
repair. I’m pleased to say that plan — 
which included a lot of hard decisions 
— is working. 

In the first year of the plan we 
delivered $650 million of annual cost 
benefits, which will ultimately grow 
to $1 billion from FY23 onwards. 
The efficiency improvements that sit 
behind these numbers helped drive 
positive cash flow in the second half 
of FY21, which enabled us to start 
paying back our COVID-related debt. 
That gives us a lot of confidence that 
when we move beyond lockdowns and 
border closures, the Qantas Group will 
perform strongly. 

06

QANTAS ANNUAL REPORT 2021 Amidst all the COVID-related 
uncertainty, the Group has done an 
amazing job of delivering safe and 
reliable essential services. That has 
ranged from moving domestic and 
international freight, to bringing 
thousands of Australians home 
on special repatriation flights and 
keeping regional towns connected. 

Those services were strongly 
supported by the Australian 
Government, who effectively 
chartered Qantas, Jetstar and 
other airlines to provide flights 
that were necessary but otherwise 
commercially unviable. As well as 
delivering services to the community, 
this also provided work to many 
across the industry and helped 
retain critical skills. 

I want to recognise the incredible 
efforts of people across the Group, 
who have shown tremendous 
professionalism and resilience in 
the face of much uncertainty and 
conditions that were challenging 

to say the least. That includes 
the considerable efforts of the 
Executive Team led by Alan Joyce, 
who have steered this company 
through unchartered territory and 
are setting it up for recovery. 
You need only look at many airlines 
around the world to see things 
could have gone very differently. 

The COVID crisis has thrown up 
many unexpected challenges, 
but with vaccines rolling out globally, 
we have confidence that the worst 
of the pandemic is behind us. 
The Qantas Group has a big role 
to play in helping Australia recover 
and reunite, which in turn, is the 
source of our own recovery. 

Richard Goyder AO

I’d also like to thank my fellow 
Directors for their ongoing dedication 
to a company that spent much of the 
year in acute crisis mode. In particular, 
I’d like to recognise the service of 
Barbara Ward and Paul Rayner, 
who are both retiring at this year’s 
AGM. Barbara and Paul both joined 
the Qantas Board in 2008 and have 
provided excellent guidance through 
some of the biggest challenges the 
national carrier has faced since 
privatisation. They leave with our 
profound gratitude. These retirements 
take the number of Directors from 
10 to eight for the foreseeable future.

07

QANTAS ANNUAL REPORT 2021 CEO’s Message

“Qantas has always shown leadership 
on issues important to Australia. 
The public health issues around the 
pandemic have been no different.”

Many times over the past year, 
when asked how the Qantas Group 
was coping with COVID, I’ve explained 
that airlines normally have a new 
flight schedule every six months 
— a summer schedule and a winter 
schedule. But with sudden border 
changes and restrictions, we’ve had 
a new schedule almost every week. 

In many ways, that example sums up 
our response to this crisis. We’ve had 
to meet it with a level of flexibility that 
was unthinkable beforehand. We did 
that when we had to move quickly 
to take costs out of the business 
given the sudden drop in revenue. 
And we’ve done it by making the most 
of the windows of opportunity when 
we could fly, such as by introducing 
46 new domestic routes to tap into 
changing demand patterns. 

This more agile way of working is also 
how we managed to pull together 
complex repatriation and freight 
missions, often at short notice, 
including to 19 overseas cities that 
weren’t normally part of our network.

While the circumstances have been 
terrible, they led us to build new 
capabilities. That’s something we’ll 
carry out of the pandemic and will 
help us recover faster. 

Even under the diabolical trading 
conditions we faced in FY21, there 
were some standout performances 
from different segments. 

Domestically, 95 per cent of the flying 
by Qantas and Jetstar was cash 
positive. Rather than keep aircraft 
on the ground, we wanted to get our 
people back to work and encourage 
our customers to fly again — and the 
fact we managed to generate positive 
cash flow virtually every time we 
did this was remarkable when you 
consider the uncertainty we faced. 

Qantas Loyalty grew its member base, 
satisfaction levels and its second half 
profit, despite the limited opportunities 
for people to use their points for 
flights during lockdowns. Frequent 
Flyers were kept engaged through new 
retail partners, offers to retain their 
status and a 50 per cent increase in 
redemption seats when we could fly. 

08

QANTAS ANNUAL REPORT 2021 Delivering those services relies on  
our 22,000 people. They are critical 
to our success and have been through 
so much in the past 18 months. 
We look forward to welcoming them 
back to work as Australia, and the 
world, reopen. 

Alan Joyce AC

The huge growth in online shopping 
domestically, plus the loss of cargo 
space on cancelled international 
passenger flights, created an 
opportunity for Qantas Freight. 
Yields and volumes grew, which 
drove a record performance and 
helped to significantly offset the 
costs of carrying our own grounded 
international passenger operations. 

Qantas has always shown leadership 
on issues important to Australia. 
The public health issues around the 
pandemic have been no different. 
In 2021, we were the first major 
company to announce a reward 
scheme to customers who were fully 
vaccinated. And we were the first 
ASX-listed company to make 
the vaccine a requirement for all 
employees. Both initiatives are 
based on our absolute commitment 
to safety. 

Sustainability is another key issue. 
In response to climate change we’ve 
set some tough goals, including 
capping our emissions at 2019 levels, 
helping to create a local industry 
for sustainable aviation fuel and 
reaching net zero emissions by 
2050. The pandemic has slowed our 
progress but to help accelerate it 
we’ve created the position of Chief 
Sustainability Officer, reporting to me, 
to give this fundamental challenge 
the focus it needs. 

Throughout the pandemic the support 
of customers, industry partners, 
shareholders and a wide range of 
stakeholders — both in Australia and 
overseas — has been remarkable. 
It reflects the important place this 
company has, and the critical services 
it delivers. 

09

QANTAS ANNUAL REPORT 2021 Board of Directors

RICHARD GOYDER AO

ALAN JOYCE AC

BCom, FAICD

Chairman and Independent 
Non-Executive Director

Richard Goyder was appointed to the 
Qantas Board in November 2017 and  
as Chairman in October 2018.

He is Chairman of the Nominations 
Committee.

Mr Goyder is Chairman of Woodside 
Petroleum Limited, the Australian 
Football League Commission, 
JDRF Australia, the West Australian 
Symphony Orchestra, and the Channel 
7 Telethon Trust. He is an honorary 
Member of the Business Council of 
Australia and a Fellow of the AICD.

Mr Goyder was the Managing Director 
and CEO of Wesfarmers Limited from 
July 2005 to November 2017. He also 
previously held the roles of Finance 
Director between 2002 and 2004, and 
Deputy Managing Director and CFO 
between 2004 and 2005.

Mr Goyder was also formerly Chairman 
of the Australian B20 (the key business 
advisory body to the World Economic 
Forum that includes business leaders 
from all G20 economies).

Age: 61

BSc, MSc, MA, FRAeS, FTSE

Chief Executive Officer

Alan Joyce was appointed Chief 
Executive Officer and Managing 
Director of Qantas in November 2008.

He is a Member of the Safety, Health, 
Environment and Security Committee. 

Mr Joyce is a Director of the Business 
Council of Australia, a Member of the 
International Air Transport Association’s 
Board of Governors, having served 
as Chairman from 2012 to 2013 
and a Director of the Museum of 
Contemporary Art Australia. He is also 
a Director of a number of controlled 
entities of the Qantas Group.

Mr Joyce was the Chief Executive 
Officer of Jetstar from 2003 to 2008. 
Before that, he spent over 15 years 
in leadership positions with Qantas, 
Ansett and Aer Lingus. 

At both Qantas and Ansett, he led the 
network planning, schedules planning 
and network strategy functions. 
Prior to that, Mr Joyce spent eight 
years at Aer Lingus, where he held 
roles in sales, marketing, IT, network 
planning, operations research, revenue 
management and fleet planning. 

Age: 55

10

QANTAS ANNUAL REPORT 2021 Board of Directors continued

MAXINE BRENNER

 JACQUELINE HEY

BELINDA HUTCHINSON AC

BA, LLB

BCom, Grad Cert (Mgmt), GAICD

BEc, FCA, FAICD

Independent Non-Executive Director

Independent Non-Executive Director

Independent Non-Executive Director

Maxine Brenner was appointed to the 
Qantas Board in August 2013.

Jacqueline Hey was appointed to the 
Qantas Board in August 2013. 

Belinda Hutchinson was appointed  
to the Qantas Board in April 2018.

She is a Member of the Remuneration 
Committee and the Audit Committee.

She is a Member of the Audit 
Committee. 

Ms Brenner is a Director of Origin 
Energy Limited, Orica Limited and 
Woolworths Group Limited. She is a 
Member of the Council of the University 
of New South Wales.

Ms Hey is Chair of Bendigo and 
Adelaide Bank Limited, a Director of 
AGL Energy Limited and Chairman of 
its Safety, Customer and Corporate 
Responsibility Committee. 

Ms Hey was also formerly a Director of 
Cricket Australia from 2012 to 2020, 
the Australian Foundation Investment 
Company Limited from 2013 to 2019, 
Melbourne Business School from 2013 
to 2018, the Special Broadcasting 
Service from 2011 to 2016 and a 
Member of the ASIC Directory Advisory 
Panel from 2013 to 2016.

Between 2004 and 2010, Ms Hey was 
Managing Director of various Ericsson 
entities in Australia and New Zealand, 
the United Kingdom and Ireland, and 
the Middle East. Her executive career 
with Ericsson spanned more than 
20 years in which she held finance, 
marketing, sales and leadership roles.

Age: 55

Ms Brenner was formerly a Managing 
Director of Investment Banking at 
Investec Bank (Australia) Limited. 
She has extensive experience in 
corporate advisory work, particularly  
in relation to mergers and acquisitions, 
corporate restructures and general 
corporate activity. She also practised 
as a lawyer with Freehill Hollingdale 
& Page (now Herbert Smith Freehills), 
where she specialised in corporate 
work, and spent several years as 
a lecturer in the Faculty of Law at 
both the University of NSW and the 
University of Sydney.

Ms Brenner was the Deputy Chairman 
of the Federal Airports Corporation 
and a Director of Neverfail Springwater 
Limited, Bulmer Australia Limited, 
Treasury Corporation of NSW and 
Growthpoint Properties Australia 
Limited. She also served as a Member 
of the Australian Government’s 
Takeovers Panel. 

Age: 59

She is a Member of the Audit 
Committee and the Safety, Health, 
Environment and Security Committee.

Ms Hutchinson is currently Chancellor 
of the University of Sydney and 
Chairman of Thales Australia. 

Ms Hutchinson was also Chairman 
of the Future Generation Global 
Investment Company between  
May 2015 and June 2021.

She has over 30 years’ experience 
in the financial services sector, 
working in senior roles at Citibank 
and Macquarie Group. Ms Hutchinson 
also has extensive board experience. 
She was formerly Chairman of QBE 
Insurance Limited, a Director of Telstra 
Corporation Limited, Coles Group 
Limited, Crane Group Limited, Energy 
Australia Limited, TAB Limited, Snowy 
Hydro Trading Limited, Sydney Water 
and AGL Energy.

Ms Hutchinson was awarded a 
Companion of the Order of Australia 
(AC) in 2020 in recognition of her 
service to business, tertiary education 
and scientific research, and for her 
philanthropic endeavours to address 
social disadvantage. 

Age: 68

11

QANTAS ANNUAL REPORT 2021 Board of Directors continued

MICHAEL L’ESTRANGE AO

PAUL RAYNER

BA (Syd), MA (Oxon)

BEc, MAdmin, FAICD

TODD SAMPSON

MBA, BA(Hons)

Independent Non-Executive Director

Independent Non-Executive Director

Independent Non-Executive Director

Michael L’Estrange was appointed to 
the Qantas Board in April 2016.

Paul Rayner was appointed to the 
Qantas Board in July 2008.

Todd Sampson was appointed to the 
Qantas Board in February 2015.

He is a Member of the Remuneration 
Committee.

Mr Sampson was Executive Chairman 
of the Leo Burnett Group from 
September 2015 to January 2017,  
and National Chief Executive Officer 
from 2008 to 2015. He was also a 
Director of Fairfax Media Limited from 
2014 to 2018.

Mr Sampson has over 20 years’ 
experience across marketing, 
communication, new media and digital 
transformation. He has held senior 
leadership and strategy roles for a 
number of leading communication 
companies in Australia and overseas, 
including as Managing Partner  
for D’Arcy, Strategy Director for  
The Campaign Palace and Head of 
Strategy for DDB Needham Worldwide.

Age: 51

He is a Member of the Remuneration 
Committee and the Safety, Health, 
Environment and Security Committee.

He is Chairman of the Remuneration 
Committee and a Member of the 
Nominations Committee.

Mr Rayner is Chairman of Treasury Wine 
Estates Limited, a Director of Boral 
Limited and Chairman of its Audit and 
Risk Committee, and a Director of the 
Murdoch Children’s Research Institute.

Mr Rayner was formerly a Director of 
Centrica plc from 2004 to 2014 and 
Chairman of its Audit Committee from 
2004 to 2013. From 2002 to 2008,

Mr Rayner was Finance Director of 
British American Tobacco plc based in 
London. Mr Rayner joined Rothmans 
Holdings Limited in 1991 as its Chief 
Financial Officer and held other senior 
executive positions within the Group, 
including Chief Operating Officer of 
British American Tobacco Australasia 
Limited from 1999 to 2001.

Previously, Mr Rayner worked for 17 
years in various finance and project 
roles with General Electric, Rank 
Industries and the Elders IXL Group.

Age: 67

Mr L’Estrange was Head of the National 
Security College at the Australian 
National University from 2009 to 2015. 
Prior to this, he was the Secretary of 
the Department of Foreign Affairs and 
Trade for almost five years and the 
Australian High Commissioner to the 
UK between 2000 and 2005. He served 
as Secretary to Cabinet and was Head 
of the Cabinet Policy Unit from 1996 for 
more than four years and, prior to that, 
as Executive Director of the Menzies 
Research Centre. 

Mr L’Estrange was also a Non-Executive 
Director of Rio Tinto plc and Rio Tinto 
Limited between September 2014 and 
May 2021. 

He has been a Director of the University 
of Notre Dame, Australia since 2014 
and was appointed Deputy Chancellor 
of the University of Notre Dame, 
Australia in 2017.

Mr L’Estrange studied at the University 
of Sydney and later as a Rhodes 
Scholar at Oxford University, where he 
graduated with a Master of Arts with 
First Class Honours.

Age: 68

12

QANTAS ANNUAL REPORT 2021 Board of Directors continued

ANTONY TYLER

BA (Jurisprudence)

BARBARA WARD AM

BEc, MPolEc

Independent Non-Executive Director

Independent Non-Executive Director

Antony Tyler was appointed to the 
Qantas Board in October 2018. 

Barbara Ward was appointed to the 
Qantas Board in June 2008. 

He is Chairman of the Safety, Health, 
Environment and Security Committee 
and a Member of the Nominations 
Committee.

Mr Tyler was Director General and 
Chief Executive of the International 
Air Transport Association from 2011 to 
2016. Prior to this, Mr Tyler spent over 
30 years with Cathay Pacific Airways 
Limited. His career includes several 
management and executive roles 
in Hong Kong, the UK, Italy, Japan, 
Canada, the Philippines and Australia 
before serving in the role of Chief 
Executive Officer from 2007 to 2011.

He is a Non-Executive Director of 
Bombardier Inc, BOC Aviation Limited 
and Trans Maldivian Airways Limited 
and a Fellow of the Royal Aeronautical 
Society.

Age: 66

She is Chairman of the Audit 
Committee, a Member of the Safety, 
Health, Environment and Security 
Committee and a Member of the 
Nominations Committee. She is also 
a Director of Crestone Holdings Limited. 

She was formerly a Director of 
Ampol Limited (previously Caltex 
Australia Limited), Brookfield 
Capital Management Limited, the 
Commonwealth Bank of Australia, Lion 
Nathan Limited, Multiplex Limited, Data 
Advantage Limited, O’Connell Street 
Associates Pty Ltd, Allco Finance Group 
Limited, Rail Infrastructure Corporation, 
Delta Electricity, Ausgrid, Endeavour 
Energy and Essential Energy. 

She was also Chairman of Country 
Energy, NorthPower and HWW Limited, 
a Board Member of Allens Arthur 
Robinson, the Sydney Opera House 
Trust and the Sydney Children’s 
Hospital Foundation, and on the 
Advisory Board of LEK Consulting.

Ms Ward was Chief Executive Officer 
of Ansett Worldwide Aviation Services 
from 1993 to 1998. Before that, Ms Ward 
held various positions at TNT Limited, 
including General Manager Finance, 
and also served as a Senior Ministerial 
Advisor to The Hon PJ Keating.

Age: 67

13

QANTAS ANNUAL REPORT 2021 Q AN T A S  A N NU A L R E POR T   2 0 21  

Review of Operations  

For the year ended 30 June 2021 

RESULTS HIGHLIGHTS 

The performance of the Group and individual segments will be compared to the corresponding prior period (financial year 2019/20) and 
the financial year 2018/19, which represents a proxy for ‘pre-COVID’ operations. It indicates the degree to which the Group’s performance 
is recovering to pre-COVID levels as the 2018/19 financial year represents the most recent complete financial period not affected by 
the pandemic. 

In the financial year 2020/21, the operations of the Qantas Group continued to be severely impacted by the actions taken by governments to 
address the health impacts of the COVID-19 global pandemic. This included ongoing travel restrictions and international and domestic border 
closures which have significantly disrupted air travel. This has led to the Qantas Group losing approximately $16 billion in revenue 
cumulatively since the start of the pandemic.  

The first half of financial year 2020/21 was heavily impacted by the second wave in Victoria, which resulted in a protracted lockdown and 
nationwide domestic border closures. As the situation in Victoria improved, travel and border restrictions progressively eased, which led to a 
surge in domestic travel. Towards the end of the first half, a third wave struck Sydney’s Northern Beaches and Brisbane, initiating another 
round of border closures. Once these outbreaks were contained and borders were once again reopened, the Group saw a significant increase 
in domestic travel which peaked in the early months of quarter four of financial year 2020/21. During the second half, domestic capacity 
reached a high of 92 per cent of pre-COVID levels, generating Net Free Cash Flow to commence balance sheet repair. This period 
demonstrated the speed at which balance sheet repair can take place when domestic borders are open. Unfortunately, since June 2021, 
Australia has been impacted by a series of further COVID-19 outbreaks across the country, which again has seen the majority of domestic 
borders closed. The Group’s focus on preserving liquidity, restructuring its cost base and protecting its balance sheet has positioned it well to 
weather ongoing disruptions to travel demand during the recovery period.  

The Qantas Group reported an Underlying Loss Before Tax 1 (Underlying LBT) of ($1,826) million for the 12 months ended 30 June 2021, a decrease 
of $3,152 million compared to 2018/19 pre-COVID (down $1,950 million compared to 2019/20). The Group’s Statutory Loss Before Tax of 
($2,351) million was adverse $3,543 million from 2018/19 pre-COVID (improved $357 million compared to 2019/20). The Statutory Loss Before 
Tax for 2020/21 financial year included a net $525 million of costs, mostly non-cash impairments and redundancy expenses, which were not 
included in the Underlying result. Items outside of Underlying LBT included redundancies and restructuring costs associated with the 
Recovery Plan, asset impairments including to the A380 fleet, partially offset by the gain on sale of assets and net de-designation of fuel and 
foreign exchange hedges.  

Group total revenue was $5,934 million, down $12.0 billion or 67 per cent compared with 2018/19 pre-COVID (down $8.3 billion or 58 per cent 
compared to 2019/20). Swift action was taken to reduce the Group’s costs to respond to the significant decline in revenue. Net operating 
expenses, 2 a good proxy for the Group’s operating cash costs, reduced by 62 per cent compared with 2018/19 pre-COVID. As activity declined, 
there was a commensurate reduction in fuel consumption, aircraft operating variable expenses and manpower costs as a significant number of 
employees were stood down. Recovery Plan restructuring benefits of $650 million were delivered during financial year 2020/21 and also 
contributed to the reduction in the Group’s cost base. The total savings from activity-based reductions, rightsizing and restructuring totalled $8.9 
billion compared to 2018/19 pre-COVID. Depreciation, amortisation and underlying impairment non-cash charges continued to impact the Group’s 
profitability resulting in an Underlying EBIT loss of ($1,525) million for the financial year 2020/21. Despite a disrupted recovery, the Group’s focus 
on reducing and variabilising its cost base has delivered a profit at an Underlying EBITDA 3 level of $410 million, a decrease of $3,134 million 
compared to 2018/19 pre-COVID and $2,027 million to the prior year.  

During the period, the Group’s Domestic airlines flew approximately 51 per cent of their pre-COVID network but remained profitable, 
contributing $304 million Underlying EBITDA. The Group’s International operations fell into losses, contributing an Underlying EBITDA loss 
of ($157) million, as the Group’s International passenger operations were largely grounded. Qantas Freight delivered a record Underlying 
EBITDA, providing a natural hedge to the impact of the grounding of the passenger business and thereby limiting the losses from Group 
International. The resilience of the Qantas Loyalty business was again demonstrated as it generated a significant positive cash flow 
contribution for the Group and Underlying EBITDA of $333 million (Underlying EBIT of $272 million). This reinforces the benefit of the 
diversification of earnings it provides. 

1.  Underlying Loss/Profit Before Tax (Underlying LBT/PBT) is the primary reporting measure used by the Qantas Group’s Chief Operating Decision-Making bodies (CODM), being the 

Chief Executive Officer, Group Management Committee and the Board of Directors, for the purpose of assessing the performance of the Group. The primary reporting measure of the 
Qantas Domestic, Qantas International, Jetstar Group and Qantas Loyalty operating segments is Underlying Earnings Before Net Finance Costs and Income Tax Expense (Underlying 
EBIT). The primary reporting measure of the Corporate segment is Underlying PBT as net finance costs are managed centrally. Refer to the reconciliation of Underlying LBT/ PBT to 
Statutory (Loss)/Profit Before Tax on page 25. 

2.  Group gross expenditure excluding depreciation and amortisation, impairment/(reversal of impairment) of assets and related costs, share of net loss/(profit) of investments 

accounted for under the equity method and discount rate changes impact on provisions. 

3.  Earnings before interest, tax, depreciation, amortisation and impairments (EBITDA). 

14 

 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Review of Operations continued 

For the year ended 30 June 2021 

RESULTS HIGHLIGHTS (CONTINUED) 

The financial metrics for 2020/21 financial year are: 

–  Statutory Earnings Per Share was a loss of 91.8 cents per share, reflecting the statutory loss and the increase in average shares on issue 

from the Institutional Placement in late June 2020 and the associated retail Share Purchase Plan completed in August 2020 

–  Operating cash outflow of ($386) million including one-off outflows for restructuring, redundancies, refunds and deferred payables. The 
underlying operations generated positive cash flow, which was offset by these significant one-off cash outflows on a full year basis  

–  Net capital expenditure 4 of $0.7 billion was invested in the business 
–  The Group delivered positive Statutory Net Free Cash Flow 5 in the second half of 2020/21 financial year, enabling debt reduction to 

commence.  

The Australian Government implemented various programs to support businesses and employees severely affected by the pandemic. 
Programs which provided direct support to employees or offset costs of the Group included:  

–  The JobKeeper Payment (JobKeeper) 
–  International Aviation Support (IAS) Package, including the International Readiness Payment (IRP) provided as support to employees 
–  The Australian Aviation Financial Relief Package (AAFRP). 
Details on these Australian Government programs can be found in Note 24 of the Financial Report. 

In addition, the Australian Government commissioned Qantas Airways to conduct various charter repatriation flights in order to return 
Australians home. Along with other Australian domestic airlines, the Group performed several domestic and regional flights as part of the 
Regional Airline Network Support (RANS) and Domestic Aviation Network Support (DANS)  programs intended to maintain vital air transport 
links as well as participated in the Tourism Aviation Network Support (TANS) scheme, which offers discounted fares to 15 key tourist regions 
in Australia to support domestic tourism. Qantas Freight was contracted to conduct freight services under the International Freight 
Assistance Mechanism (IFAM) to ensure import and export freight routes remained open.  

The Group’s conservative approach to securing additional liquidity was a prudent measure given the extended border closures in response to 
localised outbreaks. During the year, $937 million new debt funding was raised, $759 million of debt was repaid and $58 million in net 
proceeds was recognised from the retail Share Purchase Plan. The Group also secured a further $0.6 billion in committed undrawn funding, 
increasing the undrawn facility to $1.6 billion.  

At 30 June 2021, cash and cash equivalents totalled $2.2 billion with total liquidity at $3.8 billion including $1.6 billion in committed undrawn 
facilities. The Group also maintains an unencumbered asset base of more than $2.5 billion. This ensures that the Group has significant 
financial flexibility to manage through the recovery phase. 

At the end of financial year 2020/21, Net Debt 6 was $5.9 billion, above the Net Debt target range of $4.5 billion to $5.6 billion, however, it was 
lower than the closing Net Debt at 31 December 2020 of $6.05 billion. The reduction in the second half of 2020/21 was a product of increased 
domestic operations generating positive Net Free Cash Flow and the prioritisation of debt reduction. Importantly, the Group maintained its 
investment grade credit rating of Baa2 from Moody’s Investor Services. 

Giving consideration to the requirement to protect the strength of the balance sheet, maintain a minimum level of liquidity and the 
uncertainty of the near-term outlook for the business, the Board has decided not to make further shareholder distributions until the Group’s 
earnings and balance sheet have fully recovered in accordance with the Financial Framework.  

4.  Net capital expenditure is equal to net investing cash flows in the Consolidated Cash Flow Statement and the impact to Invested Capital from the disposals/acquisitions of 

leased aircraft.  

5.  Net cash from operating activities less net cash used in investing activities. 
6.  Net Debt under the Group’s Financial Framework includes net on balance sheet debt and capitalised aircraft lease liabilities. 

15 

 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Review of Operations continued 

For the year ended 30 June 2021 

THREE-YEAR RECOVERY PLAN 

The Recovery Plan delivered $650 million in savings in financial year 2020/21 ahead of its $600 million target. The program is on track to 
deliver $850 million by the end of financial year 2021/22 and greater than $1 billion in ongoing savings by the end of financial year 2022/23. 
Initiatives to achieve the 2022/23 targets are greater than 90 per cent complete or initiated. 

Target 

Metrics 

Timeframe 

As at end of June 2021 

Key Area 
of Focus 

Cost savings 

Restructuring cost benefits of $0.6b in FY21, $0.8b by FY22,  
$1.0b by FY23 

Increased target to at least 8,500 exits 

Group Unit Cost (ex-fuel and depreciation) 10% less than 
FY20 

Deleverage the 
balance sheet 

Gross debt reduction of $1.75b 

Net Debt/EBITDA <2.5 times 

Cash flow 

Sustainable positive Net Free Cash Flow 

Flying activity is contribution positive (RASK-Variable 
cost/ASK >0) 

FY23 

FY21 

FY23 

FY23 

FY22 

FY22 
onwards 

From FY21 

Achieved $650m of cost benefits in FY21; Targeting $850m 
by FY22 

~9,400 exits completed 

Restructuring in progress 

Debt reduction commenced in 4Q21 

Debt reduction commenced in 4Q21; Restructuring in progress; 
Net Debt/EBITDA <2.5 times now expected by end of CY22 

Statutory Net Free Cash Flow positive achieved in 2H21 

95% of Domestic flights cash flow positive 
Domestic airlines generated positive underlying operating 
cash flow in FY21 

Capex 7 for FY21 ~$0.75b 

FY21 

FY21 spend of $693m 

Defer deliveries of A321neos and 787-9 aircraft 

June 2020 

Complete 

Fleet 
management 

Retire 6 x 747s; 12 x A380s in long-term storage 

Customer 
and brand 

Maintain Customer Advocacy (NPS) premium to domestic 
competitor 

December 
2020 

Ongoing 

Complete 

On track, NPS at historical highs across Qantas, Jetstar and 
Loyalty 

Maintain brand and reputation 

Ongoing 

On track, Qantas remains most trusted airline in region 

Qantas Loyalty 

Return to double digit growth 

Employee 
engagement 

Employee sentiment 

FY22 

Ongoing 

Returned to growth in 2H21 
Double digit growth now expected by end of CY22 

Impacted by stand downs and restructuring but expected 
to continue to improve, aligned to Group recovery and 
international borders reopening 

7.  Equal to net investing cash flows included in the Consolidated Cash Flow Statement and the impact to Invested Capital from the disposals/acquisitions of leased aircraft. 

16 

 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Review of Operations continued 

For the year ended 30 June 2021 

FINANCIAL FRAMEWORK ALIGNED WITH SHAREHOLDER OBJECTIVES  

Qantas’ Financial Framework aligns our objectives with those of our shareholders. With the aim of generating maintainable Earnings Per 
Share (EPS) growth over the cycle, which in turn should generate Total Shareholder Returns (TSR) in the top quartile of the ASX100 and a 
basket of global airlines, 8 the Financial Framework has three clear priorities and associated long-term targets:  

1. Maintaining an Optimal Capital Structure 

2. ROIC > WACC 10 Through the Cycle 

3. Disciplined Allocation of Capital 

Minimise cost of capital by targeting  
a Net Debt range of $4.5 billion to $5.6 billion 9 

Deliver ROIC > 10 per cent 11 
through the cycle 

Grow Invested Capital with disciplined  
investment, return surplus capital 

MAINTAINABLE EPS 12 GROWTH OVER THE CYCLE 

TOTAL SHAREHOLDER RETURNS IN THE TOP QUARTILE 

Maintaining an Optimal Capital Structure 

–  The Group’s Financial Framework targets an optimal capital structure to achieve the lowest cost of capital. This results in a Net Debt target 

range of $4.5 billion to $5.6 billion, based conservatively on the Invested Capital as at 30 June 2020 of approximately $6 billion. It is 
defined as Net Debt/ROIC EBITDA range of 2.0-2.5 times where ROIC is fixed at 10 per cent. This capital structure optimises the Group’s 
cost of capital and preserves financial strength with the objective of enhancing long-term shareholder value. The Group’s optimal capital 
structure is consistent with investment grade credit metrics. The Group is rated Baa2 with Moody’s Investor Services. 

–  At 30 June 2021, Net Debt was $5.9 billion, which is above the Net Debt target range, with debt reduction a priority as recovery progresses. 
Net Debt of $5.9 billion is however, lower than 31 December 2020 of $6.05 billion due to the positive Net Free Cash Flow generated in the 
second half of 2020/21 financial year.  

ROIC > WACC Through the Cycle 

Return on Invested Capital (ROIC) for the 12 months to 30 June 2021 was less than zero, below the Group’s target for value creation of 10 per 
cent. This was due primarily to the impact of government-imposed travel restrictions and border closures on earnings. 

Disciplined Allocation of Capital 

The Qantas Group takes a disciplined approach to allocating capital with the aim to grow Invested Capital and return surplus capital to 
shareholders where earnings permit. Giving consideration to the requirement to protect the strength of the balance sheet, maintain a 
minimum level of liquidity and the uncertainty of the near-term outlook for the business, the Board has decided not to make further 
shareholder distributions until the Group’s earnings and balance sheet have fully recovered in accordance with the Financial Framework.  

Maintainable EPS Growth Over the Cycle 

Statutory Earnings Per Share was a loss of (91.8) cents per share due to the significant Statutory Loss After Tax and increase in average 
shares from the Institutional Placement in late June 2020 and the associated retail Share Purchase Plan completed in August 2020. 

8.  Target Total Shareholder Returns within the top quartile of the ASX100 and the global listed airline peer group as stated in the 2020 Annual Report, with reference to the 2020-2022 

Long Term Incentive Plan (LTIP). 

9.  Based on the Invested Capital of approximately $6 billion as at 30 June 2020. 
10.  Weighted Average Cost of Capital, calculated on a pre-tax basis. 
11.  Target of greater than 10 per cent ROIC allows ROIC to be greater than pre-tax WACC through the cycle. 
12.  Earnings Per Share. 

17 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Review of Operations continued 

For the year ended 30 June 2021 

GROUP PERFORMANCE 

The Underlying Profit Before Tax for 2020/21 financial year was a loss of ($1,826) million, including the impact of government-imposed travel 
restrictions and border closures due to the COVID-19 pandemic. This compares with Underlying Profit Before Tax of $1,326 million for 2018/19 
pre-COVID and $124 million in 2019/20. Net passenger revenue declined by 76 per cent compared to 2018/19 pre-COVID levels as the 
domestic airlines operated only 51 per cent of pre-COVID flying and the international scheduled passenger businesses remained largely 
grounded. Net freight revenue increased due to a surge in e-commerce and a significant reduction in available passenger aircraft belly space. 
Other revenue declined primarily due to the decrease in third-party service revenues and the reduced revenue earned by Qantas Loyalty. 
Actions taken to reduce and variabilise costs decreased total underlying expenditure by $8.9 billion compared to 2018/19 pre-COVID, which 
helped to partially offset the steep decline in revenue. 

Group Underlying Income Statement Summary 13 

Net passenger revenue 

Net freight revenue 

Other revenue 

Revenue and other income 

Operating expenses (excluding fuel)13 

Fuel 

Impairment13 

Depreciation and amortisation13 

Share of net (loss)/profit of investments accounted for under the equity method 

Total underlying expenditure 

Underlying EBIT 

Net finance costs  

Underlying PBT 

Operating Statistics 
Available Seat Kilometres (ASK) 14 
Revenue Passenger Kilometres (RPK) 15 

Passengers carried 
Revenue Seat Factor 16 
Operating Margin 17 
Unit Revenue (RASK) 18 
Total Unit Cost 19 

June 2021 
$M 
3,766 

1,316 

852 

5,934 

(4,560) 

(835) 

(13) 

(1,922) 

(129) 

(7,459) 

(1,525) 

(301) 

(1,826) 

June 2020 
$M 
12,183 

1,045 

1,029 

14,257 

(8,872) 

(2,895) 

(21) 

(2,021) 

(53) 

June 2019 
$M 
15,696 

971 

1,299 

17,966 

(10,599) 

(3,846) 

– 

(1,936) 

23 

(13,862) 

(16,358) 

395 

(271) 

124 

1,608 

(282) 

1,326 

M 

M 

000 

% 

% 

c/ASK 

c/ASK 

June 2021 

June 2020 

June 2019 

29,374 

18,557 

15,866 

63.2 

(25.7) 

9.72 

(15.94) 

111,870 

92,027 

40,475 

82.3 

2.8 

8.99 

(8.87) 

151,430 

127,492 

55,813 

84.2 

9.0 

8.85 

(7.97) 

Group capacity (ASK) decreased by 81 per cent compared to 2018/19 pre-COVID, mainly due to the international passenger businesses being 
largely grounded and the slow recovery of domestic capacity to 51 per cent of pre-COVID levels for the financial year. Revenue Passenger 
Kilometres decreased by 85 per cent compared to 2018/19 pre-COVID as the Group’s Revenue Seat Factor fell to 63 per cent. Group Unit 
Revenue increased to 9.72 c/ASK, due to the increased mix of domestic revenue to international revenue compared to pre-COVID. The Group’s 
Total Unit Cost increased to 15.94 c/ASK as a result of the significant decline in ASKs and the Group’s fixed cost base including depreciation 
and amortisation charges. 

13.  Underlying expenses differ from equivalent statutory expenses due to items excluded from Underlying PBT such as those items identified by Management as not representing the 

underlying performance of the business. Refer to the reconciliation on page 25. 

14.  ASK – total number of seats available for passengers, multiplied by the number of kilometres flown. 
15.  RPK – total number of passengers carried, multiplied by the number of kilometres flown. 
16.  Revenue Seat Factor – RPKs divided by ASKs. Also known as seat factor, load factor or load. 
17.  Operating Margin is Group Underlying EBIT divided by Group total revenue. 
18.  Unit Revenue (RASK) is calculated as ticketed passenger revenue divided by Available Seat Kilometres (ASK). 
19.  Total Unit Cost is Underlying PBT less ticketed passenger revenue per ASK. 

18 

 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Review of Operations continued 

For the year ended 30 June 2021 

CASH GENERATION 

Cash Flow Summary 

Operating cash flows 

Investing cash flows 

Net Free Cash Flow 

Financing cash flows 

Cash at beginning of year 

Effect of foreign exchange on cash 

Cash at end of year 

Debt Analysis 

Net on balance sheet debt 20 
Capitalised aircraft lease liabilities 21 

Net Debt 22  

June 
2021 
$M 

(386) 

(722) 

(1,108) 

(181) 

3,520 

(10) 

2,221 

June 
2021 
$M 

(4,609) 

(1,281) 

(5,890) 

June 
2020 
$M 

1,083 

(1,571) 

(488) 

1,853 

2,157 

(2) 

3,520 

June  
2020 
$M 

(3,173)  

(1,561)  

(4,734) 

Change 
$M 

(1,469) 

849 

(620) 

(2,034) 

1,363 

(8) 

(1,299) 

Change 
$M 

(1,436) 

280 

(1,156) 

Change 
% 

(136) 

54 

(127) 

(110) 

63 

(>100) 

(37) 

Change 
% 

(45) 

18 

(24) 

$M 

$M 

Operating cash outflows for 2020/21 were $386 million, with positive cash flow generated impacted by one-off outflows for restructuring, 
redundancies, refunds and deferred payables. 

Investing cash outflows for 2020/21 of $722 million. Net capital expenditure 23 was $693 million including the impact of lease returns 
on capitalised aircraft leases. Capital expenditure was primarily directed to capitalised maintenance and the delivery of an A321P2F freighter.  

Net financing cash outflows of ($181) million included a $937 million draw down of debt and $58 million in net proceeds from the retail Share 
Purchase Plan, offset by scheduled debt repayments of $759 million and $417 million in net aircraft and non-aircraft lease repayments. 

At 30 June 2021, the Group’s unencumbered asset base was greater than $2.5 billion, 24 including 41 per cent of the Group’s fleet, 25 land, 
spare engines and other assets.  

Qantas continues to retain significant flexibility in its financial position, funding strategies and fleet plan to ensure that it can respond 
to changes in market conditions and earnings scenarios.  

20.  Net on balance sheet debt includes interest-bearing liabilities reduced by cash and cash equivalents. 
21.  Capitalised aircraft lease liabilities are a non-statutory measure. It is measured at fair value at the lease commencement date and remeasured over the lease term on a principal 

and interest basis. Residual value of capitalised aircraft lease liability denominated in foreign currency is translated at a long-term exchange rate.  
22.  Net Debt is a non-statutory measure. It includes on balance sheet debt and capitalised aircraft lease liabilities under the Group’s Financial Framework.  
23.  Net capital expenditure is equal to net investing cash flows in the Consolidated Cash Flow Statement and the impact to Invested Capital from the disposals/acquisitions of 

leased aircraft. 

24.  Aircraft valuations based on the average of AVAC and AVITAS market values as at 30 June 2021. 
25.  Based on number of aircraft as at 30 June 2021. The Group’s fleet totalled 311 aircraft including Jetstar Asia (Singapore) owned fleet and excludes Pacific Airlines (formerly 

Jetstar Pacific) and Jetstar Japan. 

19 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Review of Operations continued 

For the year ended 30 June 2021 

FLEET  

The determination of the optimal fleet age for the Qantas Group balances a number of factors and varies by fleet type, including the 
availability of any new technology, the level of capacity growth required in the markets that it serves, the competitive landscape and whether 
the investment is earnings accretive. 

At all times, the Group retains significant flexibility to respond to changes in market conditions and the competitive landscape by deploying 
several strategies including fleet redeployment, refurbishment, renewal and retirement. Reduced flying due to COVID-19 enables deferral of 
the Group’s fleet replacement program. 

In financial year 2020/21, four 747-400ERs were disposed (completing the retirement of the 747 fleet), six A320-200s were transferred from 
Jetstar to QantasLink, one A320-200 has exited Jetstar for lease return to Pacific Airlines and the Group took delivery of an A321-200P2F for 
Qantas Freight as well as a F100 for Network Aviation. Two Jetstar A321-200s are currently undergoing conversion to freighters with 
expected completion in the first half of 2021/22 financial year. In addition, the Group made the decision that two A380s that were in storage 
would not be returned to operations.  

At 30 June 2021, the Qantas Group fleet 26 totalled 311 aircraft.  

Fleet Summary (Number of Aircraft) 

June  
2021 

June 
2020 

A380 27 

747-400/400ER 

A330-200/300 

737-800 

787-9 

717-200 

Q200/300/400 

F100 

A320-200 

Total Qantas (including QantasLink and Network Aviation) 

A320/A321-200 

787-8 

Total Jetstar Group 

737-300/400F 

767-300F 

A321-200P2F 

A321-200 

Total Freight 

Total Group 

12 

– 

28 

75 

11 

20 

50 

18 

10 

224 

67 

11 

78 

5 

1 

1 

2 

9 

12 

4 

28 

75 

11 

20 

50 

17 

4 

221 

76 

11 

87 

5 

1 

– 

– 

6 

311 

314 

Through the 2020/21 financial year, the Group’s fleet strategy adjusted to the new demand environment. The Group completed the disposal of 
the 747-400ERs after accelerating retirement as part of the Recovery Plan. The A380 fleet remained in storage with 10 of the 12 aircraft 
expected to return to service progressively from financial year 2022/23. Jetstar Asia’s fleet reduced from 18 to 13 through a mixture of lease 
returns and aircraft redeployment to Australia. Jetstar Group A320ceos/A321ceos continued to be transferred to QantasLink for redeployment into 
the growing resources sector market in Western Australia as well as being converted to freighter aircraft to be utilised in Qantas Freight. To 
ensure operational readiness, grounded passenger A330-300s were redeployed as freighters to support IFAM. Qantas’ 787-9s were flown for 
repatriation flights and Jetstar’s 787-8 fleet was being utilised by the domestic network. 

26.  Includes Qantas Airways, Jetstar Australia and New Zealand, Jetstar Asia (Singapore), Qantas Freight and Network Aviation and excludes aircraft operated by Jetstar Japan and 

Pacific Airlines (formerly Jetstar Pacific). 

27.  Total fleet of 12 A380s. At 30 June 2021, all aircraft were in storage. 10 aircraft are expected to be returned to service. 

20 

 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Review of Operations continued 

For the year ended 30 June 2021 

SEGMENT PERFORMANCE 

Segment Performance Summary (EBIT) 

Qantas Domestic 

Qantas International 

Jetstar Group 

Qantas Loyalty 

Corporate 

Unallocated/Eliminations 

Underlying EBIT 

Net finance costs 

Underlying PBT 

QANTAS DOMESTIC 

June 
2021 
$M 

(590) 

(575) 

(550) 

272 

(99) 

17 

(1,525) 

(301) 

(1,826) 

June 
2020 
$M 

173 

56 

(26) 

341 

(134) 

(15) 

395 

(271) 

124 

June 
2019 
$M 

778 

323 

400 

376 

(171) 

(98) 

1,608 

(282) 

1,326 

Metrics 

ASKs 

Seat factor 

June 2021 

June 2020 

June 2019 

M 

% 

16,951 

58.3 

25,773 

75.9 

33,866 

77.8 

Qantas Domestic remained profitable, reporting Underlying EBITDA of $159 million for financial year 2020/21 despite material impacts from 
border closures. This was achieved through agile network management and the delivery of substantial recovery program benefits as 
variabilisation of costs aided its ability to respond to border closures. 

With the objective of generating cash and returning people back to work, Qantas Domestic launched 27 new routes in the financial year, 
growing capacity to 86 per cent of pre-COVID flying in May 2021. Flying included a mixture of commercial routes (including those supported 
by TANS) and routes where demand was insufficient to fly without the government-sponsored RANS and DANS. This combined network 
provided vital links to regional Australia and between capital cities with a significant amount of intra-state travel while borders were closed. 
Over the year, 95 per cent of flights were cash flow positive. 

The corporate and SME markets recovered ahead of expectations, with 34 new accounts won over the financial year.  

In response to the changing demand, Qantas Domestic has:  

–  Consolidated the 717 and Turboprop base on the East Coast 
–  Deployed 11 A320s into Western Australia to meet strong resource market demand 
–  Expanded the Alliance Aviation deal to up to 18 aircraft to capture emerging Central Australia and Northern Territory demand 
–  Maintained support of vital transport links and domestic tourism through government sponsored RANS, DANS and TANS 
–  Extended the ‘Fly Flexible’ program to February 2022, giving customers confidence to book and fly by providing more flexible booking 

terms and conditions 

–  Maintained high levels of customer Net Promoter Scores. 
Through its multi-gauge fleet, the benefit of significant cost restructuring driving a margin advantage, and clear leadership in the corporate 
market, Qantas Domestic continues to extend its leading premium position in the market. 

21 

 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Review of Operations continued 

For the year ended 30 June 2021 

QANTAS INTERNATIONAL 

Metrics 

ASKs 

Seat factor 

June 2021 

June 2020 

June 2019 

M 

% 

640 

42.8 

50,484 

84.1 

69,571 

86.0 

Qantas International’s passenger business was largely grounded, except for the travel bubble with New Zealand and Australian Government-
sponsored repatriation charter flights, bringing home thousands of Australians who were stranded overseas. 

The restart of Trans-Tasman flying was impacted by directional demand and border closures resulted in an average of 40 per cent of pre-
COVID flying in the fourth quarter of 2020/21.  

The current freight and repatriation activities and utilisation of the traditionally international fleet in the domestic network are maintaining 
most of the fleet in operational readiness and a base level of technical and cabin crew recency. The A330 and 787 fleets operated 8 per cent 
of pre-COVID block hours for freight and repatriation activity in financial year 2020/21. This will assist with a low-cost restart of the 
commercial passenger network when international borders reopen.  

The Freight business provided a valuable natural hedge to the performance of the Qantas International passenger business, helping to offset 
the cash holding costs. This resulted in an Underlying EBITDA profit of $117 million for the combined operations including the delivery of 
substantial recovery program benefits in financial year 2020/21. 

As airlines globally responded to the pandemic by grounding and retiring aircraft, a shortage of international belly space emerged. 
This combined with surging e-commerce trends drove record profits for Qantas Freight. The Group supplemented lost belly space and helped 
to ensure international restart readiness by redeploying A330-300 passenger aircraft to freight activities, transporting vital medical supplies 
and other high priority freight. Qantas Freight also continued to support IFAM, assisting Australian businesses to reach their export markets 
and ensure import supply lines remained open. 

Domestically, Qantas Freight maintained its leadership position in the market, gaining key new customers from its competitors. The Group 
also took delivery of the first of three A321-200P2F freighters and wet leased additional dedicated freighter capacity.  

The fleet plan for Qantas International has been realigned to the recovery profile: 

–  Retirement of the remaining 747-400ER fleet in the 2020/21 financial year 
–  Deferred delivery of three 787-9 Dreamliners in line with the Group’s requirements 
–  Took delivery of the first A321-200P2F freighter in October 2020 to meet demand for increased dedicated freighter capacity and wet 

leased additional capacity as required 

–  Two A380s are not expected to return to service, with the remaining 10 aircraft expected to return from financial year 2022/23. 

22 

  
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Review of Operations continued 

For the year ended 30 June 2021 

JETSTAR GROUP 

Metrics 

ASKs 

Seat factor 

June 2021 

June 2020 

June 2019 

M 

% 

11,783 

71.3 

35,613 

84.3 

47,993 

86.1 

The Jetstar Group reported an Underlying EBITDA loss of ($129) million. When adjusted to exclude the share of losses of associates, the 
Jetstar Group reported an Underlying EBITDA profit of $2 million.  

Jetstar’s Australian Domestic business delivered an Underlying EBITDA profit of $145 million of which $102 million was delivered in 
the second half of 2020/21 financial year. The result was driven through an increase in flying activity compared to the first half of the 
2020/21 financial year as well as its highly variable cost base and restructuring program benefits. Jetstar’s Australian Domestic low fares 
leadership, high customer satisfaction and flexible response drove leisure demand when borders opened. The business extended its domestic 
network advantage with seven new routes announced in the financial year, resulting in second half capacity growing to 102 per cent of pre-
COVID levels in May 2021. Seat factor of 74 per cent was achieved in the domestic business and ancillary revenue per passenger grew 33 per 
cent compared to the 2018/19 financial year pre-COVID.  

The Jetstar Australia, New Zealand and Jetstar Asia (Singapore) international operations have effectively been grounded and fell into losses 
due to costs for maintenance on stored aircraft, overheads and non-cash employee provisions. Together they added $143 million to Jetstar 
Group’s EBITDA losses.  

Jetstar Asia has been undergoing a restructuring program to respond to the impacts of the pandemic. Given its fully international operation, 
Jetstar Asia’s fleet has reduced from 18 to 13 by transferring aircraft to Australia and through a lease return. Jetstar Asia has also announced 
the transfer of a further three aircraft temporarily to Australia and another expected lease return, reducing its fleet to nine aircraft.  

Jetstar Japan is implementing its own restructuring program in response to the impacts of the pandemic but due to higher fixed costs, a fully 
leased fleet and multiple states of emergency in Japan, incurred losses in the 2020/21 financial year. Jetstar Group’s result includes 
$131 million attributable to the share of statutory losses for Jetstar Japan. Jetstar Japan is temporarily transferring six aircraft to Australia to 
support domestic growth and reduce Jetstar Japan’s fixed costs. 

Through its highly variable cost base, the benefit of further cost restructuring through the recovery program and its clear leadership in the 
price sensitive leisure market, the Jetstar Group is uniquely positioned to capture and scale up for the leisure-led recovery in travel demand. 

23 

 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Review of Operations continued 

For the year ended 30 June 2021 

QANTAS LOYALTY 

Metrics 

QFF members 

June 2021 

June 2020 

June 2019 

M 

13.6 

13.4 

12.9 

Qantas Loyalty provided an important source of diversified earnings and positive cash flow as the Group’s international passenger airlines 
were largely grounded and domestic airlines were operating at significantly reduced capacity. Cash contribution to the Group was greater 
than $1 billion from gross sales to external parties. Earnings were $333 million at an Underlying EBITDA level and Underlying EBIT was 
$272 million as the strategy to diversify earnings lessened the impact of the significant decline in air travel.  

Qantas Loyalty continued its leadership position in the total share of the credit card market with spend on Qantas Points-earning credit cards 
returning to pre-COVID levels in the fourth quarter of 2020/21 financial year. Retail partnerships continued to be strong with over 500,000 
members earning Qantas Points with bp Australia since the partnership launched in April 2020. 

Retail businesses such as Qantas Wine and Qantas Rewards Store saw redemptions at peak levels as members turned to online shopping and 
sought ways to burn points on the ground. The Qantas Insurance portfolio continues to perform well with continued growth in the financial 
year. 

Travel-related products remain sensitive to border announcements. The underlying demand for the program and travel was evident in the 
second half of 2020/21 with record domestic flight redemptions in March 2021, as border restrictions eased. 

Despite the significantly reduced flying of the Group’s airlines, the program maintained its relevance with continued strength in member 
engagement supported by ongoing program generosity resulting in record Net Promoter Score. This included the status accelerator offer for 
Gold members of other loyalty programs, status tier extensions, new ways to earn on the ground (including status credits) and increased 
Classic Reward seat availability across popular Australian destinations.  

Qantas Loyalty’s earnings are expected to accelerate on resumption of consistent travel activity and Qantas Loyalty remains committed to 
achieving the target of $500-600 million Underlying EBIT by financial year 2023/24.  

24 

 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Review of Operations continued 

For the year ended 30 June 2021 

RECONCILIATION OF UNDERLYING PBT TO STATUTORY PROFIT BEFORE TAX 

The Statutory Loss Before Tax of ($2,351) million for 2020/21 compares to a Statutory Loss Before Tax of ($2,708) million for 2019/20 and a 
Statutory Profit Before Tax of $1,192 million for 2018/19. 

Underlying PBT 

Underlying PBT is a non-statutory measure and is the primary reporting measure used by the Qantas Group’s Chief Operating Decision-Making 
bodies (CODM) for the purpose of assessing the performance of the Group. The objective of measuring and reporting Underlying PBT is to 
provide a meaningful and consistent representation of the underlying performance of each operating segment and the Qantas Group.  

Underlying PBT includes the impact of COVID-19 on the operating performance of the Group. Group revenue for the year ended 30 June 2021, 
as recognised within Underlying PBT, is down $12.0 billion compared to the 2018/19 financial year pre-COVID (down $8.3 billion compared to 
the 2019/20 financial year), which is consistent with the reduction of revenue within the Group’s Statutory Loss. 

Likewise, the impact of the decisive actions taken by the Group to mitigate the impact of COVID-19, including a reduction in flight capacity 
domestically and internationally (including a reduction in costs from fuel and variable cost reductions), workforce stand downs and 
operational cost-out measures, have also been recognised in Underlying PBT. Government support to mitigate the impact of COVID-19 from 
travel restrictions and border closures including the AAFRP, JobKeeper, IAS, RANS, DANS, TANS, government repatriation flights and IFAM 
payments, together with costs to operate or payments to employees, are also recorded in Underlying PBT. 

Items which are identified by Management and reported to the CODM bodies as not representing the underlying performance of the business 
are not included in Underlying PBT. The determination of these items is made after consideration of their nature and materiality and is applied 
consistently from period-to-period. 

Items not included in Underlying PBT primarily result from revenues or expenses relating to business activities in other reporting periods, 
restructuring/transformational initiatives, transactions involving investments, impairments of assets and other transactions outside the 
ordinary course of business. 

The impact of COVID-19 and the Group’s Recovery Plan have resulted in items not included in Underlying PBT, including asset impairments, 
Recovery Plan restructuring costs (including redundancies) and de-designated hedging due to a significant decrease in flying activity.  

Reconciliation of Underlying PBT to statutory (loss)/profit before tax 

Underlying PBT 

Items not included in Underlying PBT 
–  Transformation costs and discretionary bonuses for non-executive employees 28 
–  Recovery Plan restructuring costs 29 
–  (Impairment)/reversal of impairment of assets and related costs  
–  De-designation of fuel and foreign exchange hedges 
–  Net gain on disposal of assets 
–  Unrealised foreign exchange movements from the adoption of AASB 16 and the 

IFRIC Fair value hedging agenda decision 

Total items not included in Underlying PBT 

Statutory (Loss)/Profit Before Income Tax Expense 

June 
2021 
$M 

(1,826) 

– 

(319) 

(257) 

33 

18 

– 

(525) 

(2,351) 

June 
2020 
$M 

124 

(191) 

(642) 

(1,428) 

(571) 

– 

– 

(2,832) 

(2,708) 

June 
2019 
$M 

1,326 

(260) 

– 

39 

– 

192 

(105) 

(134) 

1,192 

28.  Costs incurred under the Transformation Program in previous years are reported under Transformation costs. 
29.  Costs incurred in relation to the Group’s Recovery Plan are reported under Recovery Plan restructuring costs. 

25 

 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Review of Operations continued 

For the year ended 30 June 2021 

Underlying PBT (continued) 

In the 2020/21 financial year, the items outside of Underlying PBT included: 

Item Outside of 
Underlying PBT 

Recovery Plan 
restructuring costs 

Impairment of assets and 
related costs 

Description 

$319 million included people restructuring costs of $297 million and other restructuring costs of $22 million. 
People restructuring costs include redundancy costs related to announced restructuring initiatives. Other 
restructuring costs primarily resulted from changes to fleet strategy as a result of the Recovery Plan. Included 
in other restructuring costs is $7 million of non-cash accelerated depreciation.  

Impairments of assets and related costs of $257 million includes: 
–  $155 million impairment of the Group’s A380 fleet resulting from changes in the recoverable amount or net 
realisable value of the assets including from changes in the market value of the aircraft, changes in the 
onerous contractual commitments and movement in foreign exchange rates since 30 June 2020  

–  $73 million impairment of property, plant and equipment and right of use assets relating to aircraft in the 

Jetstar Asia cash generating unit  

–  $3 million impairment relating to the early retirement of the Group’s 747 fleet driven by movement in 

foreign exchange rates since 30 June 2020 

–  $27 million impairment of property, plant and equipment, intangible assets and other assets from the 

implementation of restructuring initiatives in the Recovery Plan 

–  ($1) million of net impairment reversal of assets in relation to the Group’s associates. 
Refer to Note 25 for details on impairment of assets and related costs. 

De-designation of fuel and 
foreign exchange hedges  

The Group hedges fuel price risk in accordance with the Treasury Risk Management Policy. Hedge accounting 
is applied when the requirements of AASB 9 Financial Instruments are met. Where the forecast fuel purchase 
transaction is no longer expected to occur, then hedge accounting is discontinued prospectively and the 
amount accumulated in equity is reclassified to the Consolidated Income Statement. 

The significant decrease in flying activity compared to expectations at 30 June 2020 has resulted in hedge 
accounting being discontinued where forecast fuel purchases are no longer expected to occur.  

Where the underlying derivatives, while de-designated for hedge accounting purposes, had remained 
unrealised or unsettled, foreign exchange and mark-to-market movements have occurred. These movements 
have also been recognised as ineffectiveness in the Consolidated Income Statement. 

De-designation and ineffectiveness of fuel and foreign exchange hedges of $33 million has been recognised 
immediately in the Consolidated Income Statement. Refer to Note 27 for further details. 

Net gain on disposal 
of assets 

$18 million net gain on disposal primarily relates to a $15 million gain on sale of Qantas’ interest in the Joint 
User Hydrant Installation. 

Refer to Note 2(B) of the Financial Report for details of items not included in Underlying PBT. 

26 

 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Review of Operations continued 

For the year ended 30 June 2021 

MATERIAL BUSINESS RISKS 

The aviation industry is subject to numerous inherent risks that can impact operations if left untreated. In rare circumstances ‘black swan’ 
risk events can materialise, resulting in unexpected consequences such as those that the aviation industry is experiencing due to COVID-19. 
The COVID-19 pandemic has impacted Qantas’ operations significantly, including its strategic and financial objectives.  

Material business risks arising from COVID-19, notably liquidity risks, are being critically managed to ensure the ongoing sustainability of the 
Group. The Recovery Plan delivered $650 million of cost restructuring benefits in financial year 2020/21 and is on track to deliver the targeted $1 
billion of ongoing structural cost benefits by financial year 2022/23. As the impact of COVID-19 evolves, the Group continues to plan for a wide 
range of scenarios and risks to ensure the Group is well-positioned to achieve the required level of transformation to support target outcomes. 

Other inherent risks that can impact the Group’s operations include exposure to changes in economic conditions, changes in government 
regulations, fuel and foreign exchange volatility and other exogenous events such as aviation incidents, natural disasters or international 
conflicts. 

COVID-19 outbreak management: Although Australia has recorded low levels of community transmission of COVID-19 when compared with 
other jurisdictions, outbreaks have occurred in most states, with the risk of future outbreaks ever present given the new virus variants and the 
status of the vaccine roll out in Australia. Through its ‘Fly Well’ and ‘Work Well’ programs, Qantas has introduced initiatives aimed at preventing 
the introduction and spread of COVID-19 in workplaces and aircraft for the protection of our people and our customers. COVID-19 community 
transmission case numbers are closely monitored by the Group with a layered response framework in place to ensure controls are rapidly 
deployed in line with the level of risk posed. These controls not only seek to protect health but also support business continuity. 

General economic conditions post-crisis: As air travel is closely linked with economic growth, the Qantas Group’s operating and financial 
performance is influenced by a variety of general economic and business conditions in Australia and overseas. A sustained decline in 
consumer and business demand as part of a broader deterioration of economic conditions is likely to have a materially adverse effect on the 
financial condition and business of the Qantas Group. 

COVID-19 has created considerable uncertainty and volatility surrounding these macroeconomic factors, and any further deterioration may 
have a materially adverse impact on the business, financial condition and prospects of the Qantas Group. 

Employee relations: The Qantas Group operates in a highly regulated employment market and a portion of the Qantas Group’s employees are 
represented by unions and are party to collective bargaining arrangements. Any significant enterprise bargaining dispute between the Qantas 
Group and its employees, including in relation to the Recovery Plan, could lead employees to take industrial action, including work 
stoppages. This could disrupt the Qantas Group’s day-to-day operations and adversely affect business performance, potentially leading to 
reputational damage. 

The slower rate of vaccine roll out and the prolonged closure of the Australian border due to the COVID-19 crisis has necessitated the 
extended stand down of the majority of the Qantas and Jetstar International workforce. In addition, the domestic lockdowns and the knock-
on impact of border closures by states and territories due to the Delta variant has resulted in the stand down of certain Domestic work 
groups. The Group recognises that this situation requires increased efforts to ensure that our people remain connected to the organisation, 
and their health and wellbeing is supported. Relevant information continues to be communicated to our people through a series of channels, 
including regular Town Hall meetings hosted by the Group Executive Committee, with several thousand employees remotely joining these 
sessions. Employee mental health continues to be a key area of focus, with enhanced services provided through our Employee Assistance 
Program as well as manager toolkits to assist with increasing awareness, identification, support and monitoring of employee mental health. 

The Qantas Group also has certain key management personnel whose institutional knowledge, expertise, relationships and experience are 
considered important to the continued success of the business. The loss of key personnel could adversely impact the Qantas Group’s business 
and future performance. 

Customer risk: The ongoing success of the Qantas Group depends to a large degree on customer satisfaction and loyalty, particularly in light 
of the significant competition for passengers that characterises the aviation industry. 

The significant financial and operational challenges posed by COVID-19, the impact of the pandemic on the travel industry, the opening and 
closing of domestic and international borders and the response of the Qantas Group to these challenges could also impact customer 
satisfaction and loyalty. In particular, a diminution of customer satisfaction due to the cancellation and refund policies of the Qantas Group in 
the context of COVID-19 may impact the Qantas Group’s reputation and its ability to attract customers in the future, exacerbated by a 
potential decline in customer confidence in travelling due to border restrictions and health risks. 

In addition, the Qantas Group is vulnerable to longer-term changes in consumer preferences in relation to its service offerings, the markets in 
which it operates, and consumer and business sentiment towards travel, including environmental considerations. Any failure by the Qantas 
Group to predict or respond to such changes in a timely and cost-effective manner may adversely impact the Qantas Group’s future operating 
and financial performance. 

Climate change: The Qantas Group is subject to short-term and long-term climate-related physical and transition risks (including both 
increasing customer and investor climate change expectations and government climate change policy risks). These risks are an inherent part 
of the operations of an airline and are managed by undertaking scenario analysis, strengthening governance, technology, operational and 
market-based controls, including proactive consideration of how changing factors (including global climate policies) impact the proximity of 
climate-related risks. The Qantas Group has also set ambitious but achievable targets to reduce our emissions by capping emissions at 2019 
levels and achieving net-zero emissions by 2050, while also investing in the development of sustainable aviation fuels. The Qantas Group is 
responding to increased demand for transparency on identification and management of climate-related risks by aligning our corporate 
disclosures with the Taskforce on Climate-Related Financial Disclosures (TCFD).  

These disclosures are available at https://www.qantas.com/au/en/qantas-group/acting-responsibly/our-planet.html. 

27 

Q AN T A S  A N NU A L R E POR T   2 0 21  

Review of Operations continued 

For the year ended 30 June 2021 

MATERIAL BUSINESS RISKS (CONTINUED) 

Competitive intensity: Ordinarily, the international and domestic aviation markets in which the Qantas Group operates are highly 
competitive, and growth in market capacity ahead of underlying demand impacts profitability on an industry-wide basis. Its competitors 
include many major foreign airlines (including government-owned or controlled airlines), some with more financial resources or lower cost 
structures than Qantas. This competition may increase with the expansion of existing airlines, the consolidation of existing airlines and/or the 
creation of alliances between airlines, or new airlines entering the market. 

Australia’s aviation policies favour the creation of a more competitive environment, including more liberal rights of entry into Australian 
domestic and international markets. These policies have attracted offshore competitors (predominantly state-sponsored airlines) to the 
Australian international aviation market, which has further increased competition for passengers on international routes. Additionally, the 
Qantas Group ordinarily faces high levels of price competition in the markets in which it operates, which places significant pressure on the 
Qantas Group to price match by offering heavily discounted fares. Aggressive pricing by competitors seeking to gain market share can 
adversely affect the Qantas Group’s revenues and yield performance. The financial impact of any discounting of fares as a result of 
competitive pressures is exacerbated by the high fixed costs and low profit margins that characterise the aviation industry. The combined 
effect of these factors may have a materially adverse effect on the revenue and financial condition of the Group. 

Brand reputation: The Qantas brand carries significant commercial value, and the continued success of the Qantas Group relies on the 
maintenance of a positive reputation and brand recognition among customers, suppliers, strategic partners and governments. Any negative 
publicity (for example, due to a safety incident, labour dispute, regulatory investigation or public customer complaint) may damage Qantas’ 
reputation and have a negative impact on its business operations and financial performance. The Customer Insights team constantly 
monitors customer satisfaction through post-flight surveys and regularly monitors trust in the Qantas Group brands alongside ongoing 
research and development of Qantas Group products to mitigate this risk. 

Fuel and foreign exchange volatility: The Qantas Group is subject to fuel and foreign exchange risks. These risks are an inherent part of the 
operations of an airline. The continued focus on forecasting and the operational agility of our aviation operations are supporting the Group to 
manage the residual uncertainty. Accordingly, the size of the Group’s fuel and foreign exchange risk will vary in line with operational changes. 
The Qantas Group manages fuel and foreign exchange risks through a comprehensive hedging program. Qantas will continue to hedge its fuel 
and foreign exchange risk in line with this program. The Group has a mix of collars and outright options in place to cover fuel price risk and is 
actively managed for changes in capacity due to border closures. 

Cyber security and data governance: As cyber breaches and attacks surge globally and remote ways of working continue due to COVID-19, 
the Qantas Group remains focused on embedding cyber security, privacy and data governance into business processes, taking a security and 
privacy by design approach and creating a cybersafe and privacy orientated culture that builds on an established safety culture. The Group is 
also enhancing its Data Governance Framework to ensure ethical and commercial data risks are managed in addition to data protection and 
privacy. Qantas has a defined Risk and Control Framework, aligned with industry standards, which is designed to protect the confidentiality, 
integrity, availability and privacy of data and to maintain compliance with regulatory requirements. The Qantas Group's cyber security and data 
privacy-related controls operate to reduce the likelihood and severity of cyber security and data privacy related incidents and related 
impacts. The Group’s cyber and data privacy risks are continuously monitored by the Group Cyber and Privacy Committee and are subject to 
independent assurance including for material third-party suppliers.  

Key business partners and alliances: The Qantas Group has relationships with a number of key business partners. In order to continue to 
maximise mutual benefit from both a financial and customer proposition perspective, governance structures are in place to track and report 
performance against common strategic objectives. The Qantas Group continues to proactively build relationships with existing and new 
industry partners through ongoing dialogue with relevant authorities and stakeholder groups. 

Key supplier risk: The Qantas Group is dependent on third-party providers for some principal business processes that are integral to its business. 
The failure of these providers to adequately perform their service obligations, or other unexpected interruptions of services, may cause significant 
disruption to the Group’s operations and have an adverse impact on financial performance. Qantas uses its Business Continuity Plans to cover the 
risk of supply failures and has contingency plans in place to respond to key supplier interruption. 

Risk of increase in airport services-related costs or change in availability of airport facilities: The Qantas Group is exposed to the risk of 
increases in airport services-related costs (including air traffic control, airport, transit, take-off and landing fees and security charges). The 
availability and cost of airport facilities are fundamental to the ability of the Qantas Group to operate. 

These costs represent a significant portion of the Qantas Group’s operating costs. Most Australian airports are privately owned, and owners 
have flexibility to increase charges to airlines. There can be no assurance that major airport operators will not continue to increase their fees 
or that the Qantas Group will not incur new costs in Australia or elsewhere (for example, additional fees assessed against environmental 
criteria such as emissions levels or noise pollution). Further, it is likely that security and health measures around the world will continue to be 
increased in response to the COVID-19 experience and the perceived threat of terrorism, which may lead to increases in airport clearance and 
security charges. To the extent that the Qantas Group is unable to pass on any fee increases to its customers, these developments could have 
a material adverse effect on the Qantas Group’s operational results and financial position. 

In addition, health concerns during the COVID-19 crisis and in the period following it are likely to impact the availability of airport slots and 
facilities in ways that are difficult to predict. This could have a materially adverse effect on the Qantas Group’s operations and Recovery Plan. 

An overview of the Group Risk Management Framework is contained in the Qantas Group Business Practices Document available at 
www.qantas.com.au. 

28 

 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Condensed Corporate Governance Statement  

For the year ended 30 June 2021 

OVERVIEW 

Corporate governance is core to ensuring the creation, protection 
and enhancement of shareholder value. The Board maintains, 
and requires that Qantas Management (Management) maintains, 
the highest level of ethics at all times. 

The Board comprises a majority of Independent Non-Executive 
Directors who, together with the Executive Director, have an 
appropriate balance of skills, knowledge, experience, independence 
and diversity to enable the Board as a collective to effectively 
discharge its responsibilities.  

The Board has endorsed and adopted the ASX Corporate Governance 
Principles and Recommendations (ASX Principles) 4th Edition 
throughout 2020/21. 

Accordingly, Qantas Airways Limited (Qantas) has disclosed 
its 2021 Corporate Governance Statement in the Corporate 
Governance section on the Qantas website. As required, 
Qantas has also lodged its Corporate Governance Statement 
with the ASX. 

Following is a summary of the key aspects of the Corporate 
Governance Statement.  

THE BOARD LAYS SOLID FOUNDATIONS FOR MANAGEMENT 
AND OVERSIGHT 

The Board has adopted a formal Charter, which is available in 
the Corporate Governance section on the Qantas website.  

The Board is responsible for setting and reviewing the strategic 
direction of Qantas and monitoring the implementation of that 
strategy by Management. 

The CEO is responsible for the day-to-day management of 
the Qantas Group with all powers, discretions and delegations 
authorised, from time to time, by the Board.  

The Company Secretary is accountable directly to the Board, 
through the Chairman, on all matters to do with the proper 
functioning of the Board. 

THE BOARD IS STRUCTURED TO BE EFFECTIVE AND TO ADD 
VALUE 

The Qantas Board currently has 10 Directors. Nine Directors are 
Independent Non-Executive Directors elected by shareholders. The 
Qantas CEO, who is an Executive Director, is not regarded 
as independent.  

Details of the current Directors, their qualifications, skills, 
experience and tenure are set out on pages 10 to 13 of the Qantas 
Annual Report 2021. 

The Board has four committees: 

–  Audit Committee 
–  Nominations Committee 
–  Remuneration Committee 
–  Safety, Health, Environment and Security Committee. 
Each of these committees assists the Board with specified 
responsibilities that are set out in the Committee Charters, 
as delegated and approved by the Board.  

Membership of and attendance at 2020/21 Board and Committee 
meetings are detailed on page 32 of the Qantas Annual Report 2021. 

THE BOARD INSTILS A CULTURE OF ACTING LAWFULLY, 
ETHICALLY AND RESPONSIBLY 

The Board has established a Corporate Governance Framework, 
comprising Non-Negotiable Business Principles (Principles) and 
Group Policies, which forms the foundation for the way in which 
Qantas and its controlled entities (Qantas Group or Group) 
undertake business. The Principles and Group Policies, including the 
Qantas Group Code of Conduct and Ethics, are detailed in 
the Qantas Group Business Practices document. This framework 
is supported by a rigorous Whistleblower Program, which provides a 
protected disclosure process for all disclosing persons, and an 
Anti-Bribery and Corruption Policy which outlines appropriate 
behaviour for all employees of the Qantas Group. 

The Qantas Group Employee Share Trading Policy sets out 
guidelines designed to protect the Qantas Group Directors and 
its employees from intentionally or unintentionally breaching 
the law. The Qantas Group Employee Share Trading Policy 
prohibits employees from dealing in the securities of any Qantas 
Group listed or unlisted entity while in possession of material  
non-public information. 

In addition, certain nominated Qantas Group employees are also 
prohibited from entering into any hedging or margin lending 
arrangement or otherwise granting a charge over the securities 
of any Qantas Group listed or unlisted entity, where control of 
any sale process relating to those securities may be lost. 

29 

Q AN T A S  A N NU A L R E POR T   2 0 21  

Condensed Corporate Governance Statement continued 

For the year ended 30 June 2021 

THE BOARD RECOGNISES AND MANAGES RISK 

Qantas is committed to embedding risk management practices 
to support the achievement of business objectives and fulfil 
corporate governance obligations. The Board is responsible for 
reviewing and overseeing the risk management strategy for 
the Qantas Group and for ensuring the Qantas Group has an 
appropriate corporate governance structure. Within that overall 
strategy, Management has designed and implemented a risk 
management and internal control system to manage Qantas’ 
material business risks. 

During 2020/21, the two Board committees responsible for 
oversight of risk-related matters, the Audit Committee and the 
Safety, Health, Environment and Security Committee, undertook 
their annual review of the effectiveness of Qantas’ 
implementation of its risk management system and internal 
control framework. 

The internal audit function is carried out by Group Audit and Risk 
and is independent of the external auditor. Group Audit and Risk 
provides independent, objective assurance and consulting 
services on Qantas’ system of risk management, internal control 
and governance. 

The Audit Committee approves the Group Audit and Risk Internal 
Audit Charter, which provides Group Audit and Risk with full 
access to Qantas Group functions, records, property and 
personnel, and establishes independence requirements. The Audit 
Committee also approves the appointment, replacement and 
remuneration of the internal auditor. The internal auditor has a 
direct reporting line to the Audit Committee and also provides 
reporting to the Safety, Health, Environment and Security 
Committee. 

THE BOARD REMUNERATES FAIRLY AND RESPONSIBLY 

The Qantas Executive remuneration objectives and approach are 
set out below. 

Information about the remuneration of Executive Management is 
disclosed to the extent required, together with the process for 
evaluating performance, in the Remuneration Report from 
page 36 to 62 of the Qantas Annual Report 2021. 

Qantas Non-Executive Directors are entitled to statutory 
superannuation and certain travel entitlements (accrued during 
service) that are reasonable and standard practice in the aviation 
industry. Non-Executive Directors do not receive any performance-
based remuneration (see pages 60 to 62 of the Qantas Annual 
Report 2021). 

THE BOARD SAFEGUARDS THE INTEGRITY OF CORPORATE 
FINANCIAL REPORTING 

The Board and the Audit Committee closely monitor the integrity 
of all corporate reports. Qantas has a sound system of risk 
management and internal controls in place to verify the half-year 
and annual financial reports and confirm the declarations 
provided by the CEO and CFO to the Board. 

The Board and the Audit Committee also monitor the 
independence of the external auditor and Qantas rotates the lead 
external audit partner every five years and imposes restrictions on 
the employment of personnel previously employed by the external 
auditor. Qantas last rotated its lead external audit partner during 
the 2016/17 year. 

The Qantas Group is committed to verifying the integrity of all 
other periodic corporate reports it releases to the market that are 
not audited or reviewed by the external auditor. Information 
regarding the verification process is disclosed in our 2021 
Corporate Governance Statement. 

THE BOARD MAKES TIMELY AND BALANCED DISCLOSURE 

Qantas is committed to ensuring that trading in its shares takes 
place in an orderly and informed market, by having transparent 
and consistent communication with all shareholders. Qantas 
has an established process to ensure that it complies with its 
continuous disclosure obligations at all times, including a bi-
annual confirmation by all Executive Management that the 
areas for which they are responsible have complied with the 
Group’s Continuous Disclosure Policy. 

Qantas proactively communicates with its shareholders via the 
ASX and its web-based Newsroom, with all materials released by 
the Group made available to all shareholders at the same time. 
Additionally, the Qantas Board receives copies of all material 
market announcements for review and approval of release to the 
market, as well as a final copy promptly after they have been 
made. 

THE BOARD RESPECTS THE RIGHTS OF SHAREHOLDERS 

Qantas has a Shareholder Communications Policy which promotes 
effective two-way communication with shareholders and the 
wider investment community and encourages participation at 
general meetings. Qantas actively maintains a corporate site and 
investor portal which outlines the company’s corporate 
governance policies and procedures and includes an array of 
information to help assist investors to make informed decisions. 

Additionally, Qantas actively conveys its publicly-disclosed 
information and seeks the views of its shareholders, large and 
small, in a number of forums, including at the Annual General 
Meeting (AGM), Qantas Investor Days and, as is common practice 
among its major listed peers, through periodic meetings with 
current and potential institutional shareholders. 

Shareholders also have the option to receive communications 
from, and send communications to, Qantas and its share registry 
electronically, including email notifications of significant market 
announcements. 

The external auditor attends the AGM and is available to answer 
shareholder questions that are relevant to the audit. 

30  

Q AN T A S  A N NU A L R E POR T   2 0 21  

Directors’ Report  

For the year ended 30 June 2021 

The Directors of Qantas Airways Limited (Qantas) present their 
Report, together with the Financial Statements of the consolidated 
entity comprising Qantas and its controlled entities (Qantas 
Group) and the Independent Audit Report, for the year ended 
30 June 2021. In compliance with the provisions of the 
Corporations Act 2001 (Cth), the Directors’ Report is set out below. 

DIRECTORS 

The Directors of Qantas during the year were: 

Richard Goyder AO  

Alan Joyce AC 

Maxine Brenner 

Jacqueline Hey 

Belinda Hutchinson AC  

Michael L’Estrange AO  

Paul Rayner 

Todd Sampson  

Antony Tyler  

Barbara Ward AM 

Details of the Directors’ qualifications, experience and any special 
responsibilities, including Qantas committee memberships, are 
set out on pages 10 to 13. 

PRINCIPAL ACTIVITIES 

The principal activities of the Qantas Group during the year were 
the operation of international and domestic air transportation 
services, the provision of freight services and the operation of a 
frequent flyer loyalty program.  

DIVIDENDS AND OTHER SHAREHOLDER DISTRIBUTIONS 

No final dividend will be paid in relation to the year ended 
30 June 2021 (2020: nil final dividend). No interim dividend or 
other shareholder distributions were paid during the year.  

SIGNIFICANT CHANGES IN STATE OF AFFAIRS 

In the opinion of the Directors, there were no other significant 
changes in the state of affairs of the Qantas Group that occurred 
during the financial year under review that are not otherwise 
disclosed in this Report.  

REVIEW OF OPERATIONS  

A review of, and information about, the Qantas Group’s operations, 
including the results of those operations during the year, together 
with information about the Qantas Group’s financial position, 
appear on pages 14 to 28. 

Details of the Qantas Group’s strategies, prospects for future 
financial years and material business risks have been included in 
the Review of Operations to the extent that their inclusion is not 
likely to result in unreasonable prejudice to the Qantas Group. In 
the opinion of the Directors, details that could be unreasonably 
prejudicial to the interests of the Qantas Group, for example, 
information that is commercially sensitive, confidential or could 
give a third party a commercial advantage, has not been included. 

EVENTS SUBSEQUENT TO BALANCE DATE 

Refer to page 117 for events which occurred subsequent to 
balance date. Other than the matters disclosed on page 117, since 
the end of the year and to the date of this Report no other matter 
or circumstance has arisen that has significantly affected or may 
significantly affect the Qantas Group’s operations, results of those 
operations or state of affairs in future years.

31 

  
Q AN T A S  A N NU A L R E POR T   2 0 21  

Directors’ Report continued 

For the year ended 30 June 2021 

DIRECTORS’ MEETINGS  

The number of Directors’ meetings held (including meetings of Committees of Directors) and attendance of Directors during 2020/21 is 
as follows: 

Qantas Board 

Scheduled  
Meetings 

Unscheduled  
Meetings 

Sub-Committee 
Meetings1 

Audit 
Committee2 

Safety, Health, 
Environment  
and Security 
Committee2 

Remuneration 
Committee2 

Nominations 
Committee2 

Directors 

Attended  Held3  Attended  Held3  Attended  Held3  Attended  Held3  Attended  Held3  Attended  Held3  Attended  Held3 

Richard Goyder4 

Alan Joyce 

Maxine Brenner 

Jacqueline Hey 

Belinda Hutchinson 

Michael L’Estrange 

Paul Rayner 

Todd Sampson 

Antony Tyler 

Barbara Ward 

12 

12 

12 

12 

12 

12 

12 

11 

12 

12 

12 

12 

12 

12 

12 

12 

12 

12 

12 

12 

1 

1 

1 

1 

1 

1 

1 

1 

1 

1 

1 

1 

1 

1 

1 

1 

1 

1 

1 

1 

2 

2 

- 

- 

- 

- 

- 

- 

- 

2 

2 

2 

- 

- 

- 

- 

- 

- 

- 

2 

- 

- 

6 

6 

6 

- 

- 

- 

- 

6 

- 

- 

6 

6 

6 

- 

- 

- 

- 

6 

- 

6 

- 

- 

6 

6 

- 

- 

6 

6 

- 

6 

- 

- 

6 

6 

- 

- 

6 

6 

- 

- 

4 

- 

4 

4 

4 

- 

- 

- 

- 

4 

- 

4 

4 

4 

- 

- 

2 

- 

- 

- 

- 

- 

2 

- 

2 

2 

2 

- 

- 

- 

- 

- 

2 

- 

2 

2 

1.  Sub-Committee meetings convened for specific Board-related business. 
2.  All Directors are invited to, and regularly attend, committee meetings in an ex officio capacity. The above table reflects the attendance of a Director only where he or she is a 

member of the relevant committee. 

3.  Number of meetings held and requiring attendance.  
4.  The Chairman attends all Committee meetings. 

DIRECTORSHIPS OF LISTED COMPANIES HELD BY MEMBERS OF THE BOARD AS AT 30 JUNE 2021  
– FOR THE PERIOD 1 JULY 2018 TO 30 JUNE 2021 

Richard Goyder 

Qantas Airways Limited 
Woodside Petroleum Ltd 

Current, appointed 17 November 2017 
Current, appointed 1 August 2017 

Alan Joyce 

Qantas Airways Limited 

Current, appointed 28 July 2008 

Maxine Brenner 

Qantas Airways Limited 
Origin Energy Limited 
Orica Limited 
Woolworths Group Limited 
Growthpoint Properties Australia Limited 

Current, appointed 29 August 2013 
Current, appointed 15 November 2013 
Current, appointed 8 April 2013 
Current, appointed 1 December 2020 
Ceased, appointed 19 March 2012 and ceased  
30 November 2020 

Jacqueline Hey 

Qantas Airways Limited 
AGL Energy Limited 
Bendigo and Adelaide Bank Limited 
Australian Foundation Investment Company 

Current, appointed 29 August 2013 
Current, appointed 21 March 2016 
Current, appointed 5 July 2011 
Ceased, appointed 31 July 2013 and ceased 18 January 2019 

Belinda Hutchinson  Qantas Airways Limited 

AGL Energy Limited 
Future Generation Global Investment 
Company Limited 

Michael L’Estrange 

Paul Rayner 

Qantas Airways Limited 
Rio Tinto Limited 
Rio Tinto plc 

Qantas Airways Limited 
Treasury Wine Estates Limited 
Boral Limited 

Current, appointed 12 April 2018 
Ceased, appointed 22 December 2010 and ceased 12 December 2018 
Ceased, appointed 28 May 2015 and ceased 17 June 2021 

Current, appointed 7 April 2016 
Ceased, appointed 1 September 2014 and ceased 6 May 2021 
Ceased, appointed 1 September 2014 and ceased 6 May 2021 

Current, appointed 16 July 2008 
Current, appointed 9 May 2011 
Current, appointed 5 September 2008 

Todd Sampson 

Qantas Airways Limited 
Fairfax Media Limited 

Current, appointed 25 February 2015 
Ceased, appointed 29 May 2014 and ceased 7 December 2018 

32 

 
 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Directors’ Report continued 

For the year ended 30 June 2021 

DIRECTORSHIPS OF LISTED COMPANIES HELD BY MEMBERS OF THE BOARD AS AT 30 JUNE 2021  
– FOR THE PERIOD 1 JULY 2018 TO 30 JUNE 2021 (CONTINUED) 

Antony Tyler 

Qantas Airways Limited 

Current, appointed 26 October 2018 

Barbara Ward 

Qantas Airways Limited 
Ampol Limited (formerly Caltex Australia Limited) 
Brookfield Capital Management Limited1 
Brookfield Funds Management Limited2 

Current, appointed 19 June 2008 
Ceased, appointed 1 April 2015 and ceased 13 May 2021 
Ceased, appointed 1 January 2010 and ceased 30 June 2021 
Ceased, appointed 22 October 2003 and ceased 12 June 2020 

1.  Responsible entity for the Brookfield Prime Property Fund and the Multiplex European Property Fund, both of which were listed Australian registered managed investment schemes. 

Previously responsible entity for the Brookfield Australian Opportunities Fund, which was wound up on 30 October 2012. 

2.  Responsible entity for the Multiplex SITES Trust, which is a listed Australian registered managed investment scheme. 

QUALIFICATIONS AND EXPERIENCE OF EACH PERSON WHO HELD OFFICE AS A COMPANY SECRETARY OF QANTAS BETWEEN 
1 JULY 2020 UNTIL THE DATE OF THIS REPORT 

Andrew Finch –  
Company Secretary 

Nicole Malone –  
Company Secretary 

Benjamin Jones – 
Company Secretary 

Benjamin Elliott – 
Company Secretary 

–  BCom, LLB (UNSW), LLM (Hons I) (USyd), MBA (Exec) (AGSM) 
–  Appointed as Company Secretary on 31 March 2014 
–  Joined Qantas on 1 November 2012 
–  2002 to 2012 – Mergers and Acquisitions Partner at Allens, Sydney (previously Allens Arthur Robinson and 

Allen & Hemsley) 

–  1999 to 2001 – Managing Associate at Linklaters, London 
–  1993 to 1999 – Various roles at Allens, Sydney including Senior Associate (1997 to 1999) and Solicitor (1993 

to 1997) 

–  Admitted as a solicitor of the Supreme Court of NSW in 1993 

–  BEc/LLB (Hons I) (UAdel), BCL (Oxon) 
–  Appointed as a Company Secretary on 18 February 2020 
–  Resigned as a Company Secretary on 20 July 2021 
–  Joined Qantas on 6 December 2010 
–  Admitted as a solicitor of the High Court of Australia and the Supreme Court of Victoria in 2006 and the 

Supreme Court of NSW in 2011 

–  2007 to 2010 – Solicitor at Baker & McKenzie 

–  LLM (USyd), LLB, BSocSci (Policy) (UNSW) 
–  Appointed as a Company Secretary on 20 July 2021 
–  Joined Qantas on 9 September 2013 
–  Admitted as a solicitor of the High Court of Australia and the NSW Supreme Court in 2008 
–  2008 to 2013 – Solicitor at Herbert Smith Freehills 
–  2013 to present – Football Australia, Disciplinary and Ethics Committee 
–  2013 to present – Football NSW, General Purposes Tribunal (Deputy Chair 2018 to present) 

–  BBC, GIA (Affiliate) 
–  Appointed as a Company Secretary on 18 February 2020 
–  Joined Qantas on 14 August 2013 
–  2021 to present – Head of Secretariat and Corporate Governance 
–  2018 to 2021 – Manager, Group Secretariat 
–  2014 to 2018 – Manager, Corporate Governance 
–  2013 to 2014 – Manager, Public Company 

33 

 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Directors’ Report continued 

For the year ended 30 June 2021 

DIRECTORS’ INTERESTS AND BENEFITS 

Particulars of Directors’ interests in the issued capital of Qantas at the date of this Report are as follows: 

Directors 

Richard Goyder 

Alan Joyce 

Maxine Brenner 

Jacqueline Hey 

Belinda Hutchinson  

Michael L’Estrange 

Paul Rayner 

Todd Sampson 

Antony Tyler 

Barbara Ward 

1.   Shares held as at date of 2020 Annual Report (17 September 2020). 
2.  

Includes restricted Ordinary Shares held by the Employee Share Plan Trust. 

Rights held in trust under the Non-Executive Director Fee Sacrifice Share Acquisition Plan1: 

Directors 

Richard Goyder 

Jacqueline Hey 

Belinda Hutchinson 

Paul Rayner 

Todd Sampson 

Number of Shares 

2021 

20201 

157,7802 

139,433 

2,990,243 

2,892,475 

39,498 

57,1152 

40,7272 

29,445 

311,6982 

30,7062 

52,000 

54,127 

39,498 

47,603 

25,633 

24,445 

297,342 

23,528 

52,000 

54,127 

Number of Rights 

2021 

2020 

17,823 

4,616 

6,472 

- 

3,077 

-  

-  

8,432 

8,020 

4,010 

1.   Refer to page 60 for information regarding the operation of the Non-Executive Director Fee Sacrifice Share Acquisition Plan. 

In addition to the direct interests shown, indirect interests in Qantas shares held in trust on behalf of Mr Joyce are as follows: 

Deferred shares held in trust under: 

2018/19 Short Term Incentive Plan 

Rights granted under: 

2018-2020 Long Term Incentive Plan 

2019-2021 Long Term Incentive Plan 

2020-2022 Long Term Incentive Plan 

2021-2023 Long Term Incentive Plan 

Total Rights 

Number of Shares 

2021 

- 

2020 

97,768 

Number of Rights 

2021 

2020 

687,0001 

687,0001 

651,0001 

651,000 

743,0002 

743,0002 

1,349,0003 

- 

3,430,000 

2,081,000 

1.  Mr Joyce offered, and the Board agreed, to defer the decision of whether his Rights will be forfeited or allowed to convert to shares until at least August 2022. 
2.   Shareholders approved the award of these Rights on 25 October 2019. Performance hurdles will be tested as at 30 June 2022 to determine whether any Rights vest to Mr Joyce.  
3.  Shareholders approved the award of these Rights on 23 October 2020. Performance hurdles will be tested as at 30 June 2023 to determine whether any Rights vest to Mr Joyce. 

34  

 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Directors’ Report continued 

For the year ended 30 June 2021 

PERFORMANCE RIGHTS 

Performance Rights are awarded to select Qantas Group Executives under the Qantas Long Term Incentive Plan (LTIP). Refer to pages 51 to 53 
for further details. 

The following table outlines the movements in Rights during the year: 

Performance Rights Reconciliation 

Rights outstanding as at 1 July 

Rights granted 

Rights forfeited 

Rights exercised 

Rights lapsed 

Rights outstanding as at 30 June 

1.   The movement of Rights outstanding as at 30 June 2021 to the date of this Report is explained in the footnotes below. 

Number of Rights 

2021 

2020 

9,607,136 

12,699,500 

12,123,500 

4,086,000 

(2,879,567) 

(1,175,189) 

(1,134,203) 

(6,003,175) 

(1,148,297) 

- 

16,568,5691 

9,607,1361 

Rights will be converted to Qantas shares to the extent performance hurdles have been achieved. The Rights do not allow the holder to 
participate in any share issue of Qantas. No dividends are payable on Rights. The fair value of Rights granted is calculated at the date of grant 
using a Monte Carlo model and/or Black-Scholes model. 

The following Rights were outstanding at 30 June 2021: 

Testing 
Period 

Grant Date 

Value at 
Grant Date 

2021 
Net Vested 

2021 
Unvested 

2021 
Total 

2020 
Net Vested 

2020 
Unvested 

2020 
Total 

Number of Rights 

30 Jun 201 

5 Sep 17 

$2.98 

30 Jun 201 

27 Oct 17 

$3.30 

- 

- 

- 

- 

- 

2,241,000 

2,241,000 

687,000 

687,000 

- 

728,500 

728,500 

30 Jun 212 

5 Sept 18 

$3.35 

- 

1,694,000 

1,694,000 

- 

2,274,000  2,274,000 

30 Jun 212 

26 Oct 18 

$2.33 

- 

693,000 

693,000 

- 

693,000 

693,000 

30 Jun 22 

4 Oct 19 

$4.06 

- 

2,401,892 

2,401,892 

- 

2,927,636 

2,927,636 

30 Jun 22 

26 Oct 19 

$3.59 

- 

743,000 

743,000 

30 Jun 23 

11 Sep 20 

$2.24 

- 

9,000,677 

9,000,677 

30 Jun 23 

23 Oct 20 

$3.07 

- 

1,349,000 

1,349,000 

- 

- 

- 

743,000 

743,000 

- 

- 

- 

- 

- 

16,568,569 

16,568,569 

- 

9,607,136 

9,607,136 

Name 

2018–2020 
Long Term 
Incentive Plan 

2018–2020 
Long Term 
Incentive Plan 

2019–2021 
Long Term 
Incentive Plan 

2019–2021 
Long Term 
Incentive Plan 

2020–2022 
Long Term 
Incentive Plan 

2020–2022 
Long Term 
Incentive Plan 

2021–2023 
Long Term 
Incentive Plan 

2021–2023 
Long Term 
Incentive Plan 

Total 

1.   Following the testing of performance hurdles as at 30 June 2020 and the Board’s approval of the 2018-2020 vesting outcome on 19 August 2020, 50 per cent of Rights vested and 

converted to shares after the release of the 2019/20 full-year financial results for Executives other than the CEO. For the CEO, the CEO offered, and the Board agreed, to defer the 
decision until at least August 2022 as to whether his Rights will be forfeited or allowed to convert to shares.  

2.   Following the testing of performance hurdles as at 30 June 2021 and the Board’s approval of the 2019-2021 vesting outcome on 25 August 2021, 50 per cent of Rights vested and 
converted to shares after the release of the 2020/21 full-year financial results for Executives other than the CEO. For the CEO, the CEO offered, and the Board agreed, to defer the 
decision until at least August 2022 as to whether his Rights will be forfeited or allowed to convert to shares. 

35 

 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Directors’ Report continued  

For the year ended 30 June 2021  

REMUNERATION REPORT (AUDITED)  

REMUNERATION REPORT  

Cover Letter to the Remuneration Report 

1 

2 

3 

4 

5 

6 

7 

8 

9 

10 

11 

Remuneration Report Summary 

Remuneration Governance 

Remuneration Outcomes for 2020/21 

Statutory Remuneration Disclosures for 2020/21 

Executive Remuneration Structure 

Annual Incentive Outcome 2020/21 STIP 

Long Term Incentive Outcome 2019-2021 

Summary of Key Contract Terms as at 30 June 2021 

Qantas Financial Performance History 

Equity Instruments 

Non-Executive Director Fees 

37 
39 
44 
46 
47 
49 
55 
57 
57 
58 
58 
60 

36 

 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Directors’ Report continued  

For the year ended 30 June 2021  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

COVER LETTER TO THE REMUNERATION REPORT 

Dear Shareholder, 

This Remuneration Report sets out remuneration information for the Chief Executive Officer (CEO), direct reports to the CEO (Executive 
Management) and Non-Executive Directors. It describes the Qantas Executive Remuneration Framework (Remuneration Framework) and 
pay outcomes for 2020/21, and the intended Remuneration Framework for 2021/22, in a way that I believe is simple and transparent. 

The COVID-19 pandemic continues to have a major impact on our aviation and tourism industry. Ongoing and unpredictable border 
restrictions, both domestically and internationally, have tested our ability to chart a course towards a sustainable recovery. Indeed, it is 
difficult to conceive of an industry harder hit by the COVID-19 crisis than aviation and tourism, in particular international passenger 
services. Nevertheless, it is in this context that Qantas must best position itself to respond in an agile way as we continue to implement our 
Three-Year Recovery Plan. Qantas is committed to its shareholders and its people to operate efficiently and flexibly to respond to the 
challenges that COVID-19 presents in order to position the Group for future profitability and success as Australia and the rest of the world 
recovers from the pandemic.  

Remuneration Outcomes in 2020/21 
Following several months of zero Base Pay (or fees) for the CEO, Executive Management and Directors in the previous financial year in 
response to the pandemic, the Remuneration Outcomes for 2020/21 reflect similar discipline and leadership in difficult times.  

Fixed Remuneration: 

Reductions in Fixed Remuneration continued in 2020/21 as follows: 

–  The CEO took no Base Pay in July 2020 and a 35 per cent reduction in Base Pay from 1 August through to 31 October 2020  
–  The Chairman took no fees in July 2020 and a 35 per cent reduction in fees from 1 August through to 31 October 2020  
–  Executive Management took a 15 per cent reduction in Base Pay until 31 October 2020 
–  Non-Executive Directors took a 15 per cent reduction in fees until 31 October 2020.  
The CEO, Executive Management and Non-Executive Directors returned to full pay from 1 November 2020. 

There were no increases to Base Pay during 2020/21 for the CEO and Executive Management, other than to the newly appointed Chief 
Financial Officer. Consistent with the Group-wide wage freeze, there are no planned Base Pay increases for the CEO and Executive 
Management and Fees for Non-Executive Directors for 2021/22. 

Variable Remuneration: 

–  Annual incentives were not paid for 2020/21 (as was also the case in 2019/20). 

Notwithstanding that there was strong performance against each of the financial and non-financial components that comprise the 
Short Term Incentive Plan (STIP) Scorecard that would have resulted in a substantial award under the 2020/21 STIP, the Board applied its 
discretion and determined the STIP Scorecard outcome to be zero. 

–  Long Term Incentive partially vested. 

In relation to the 2019-2021 Long Term Incentive Plan (LTIP), the performance condition against the ASX100 peer group was not 
achieved. However, Qantas’ three-year relative Total Shareholder Return (TSR) performance against the airline peer group was ranked 
4th of the 18 airlines, resulting in partial vesting. 

Consequently, for Executive Management, 50 per cent of LTIP Rights vested and converted to shares, with the remaining Rights lapsing. 

In relation to the 2019-2021 LTIP for the CEO, the CEO offered, as he did in 2019/20, and the Board agreed, to defer the decision until at 
least August 2022 as to whether his Rights will be forfeited or allowed to convert to shares.  

The CEO’s total pay outcome for 2020/21 is marginally higher than in prior years, reflecting the three months of zero Base Pay in 2019/20 
compared with one month of zero Base Pay and three months of reduced pay in 2020/21.  

Executive Remuneration Framework Review – 2021/22 
In considering the priorities for 2021/22, the Board has been acutely conscious of the enormous challenges facing our business and the 
pressures placed upon all of our people to manage those challenges. The COVID-19 pandemic has significantly increased the demands on 
our executive cohorts at the same time as workloads and complexity have increased, their take home pay has fallen significantly, with no 
annual incentives for the past two years and a continued wage freeze. In 2021/22, our executive cohorts are again facing both an extremely 
high workload and the prospect of a third year of no annual incentives being awarded.  

In that context, it is more critical than ever that the Group retains its talent, because the delivery of the Three-Year Recovery Plan and the 
other key outcomes required to set our business for success beyond the pandemic depends upon the effort and acumen of our executive 
leadership in particular. Given the challenges and demands faced by our people it is no surprise that the Group is experiencing significant 
attrition. Our executive cohorts are talented and in increasing demand across a range of industries, many of which, unlike aviation and 
tourism, are experiencing high rates of growth and activity, with financial rewards to match. The Board is particularly concerned that a 
continued loss of capability and experience will materially inhibit the Group’s ability to deliver the key outcomes required for success 
beyond the pandemic. 

37 

 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Directors’ Report continued  

For the year ended 30 June 2021  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

Accordingly, the Board is considering how best to structure the Remuneration Framework for 2021/22 to retain the critical talent required to 
set the Qantas Group on a course for prosperity beyond the COVID-19 crisis. As such, the Board is considering remuneration initiatives that 
are designed to reward and incentivise all employees in setting up Qantas for post-pandemic success. In the case of the CEO and Executive 
Management, any such plan would operate in lieu of the traditional annual incentive plan for the year. A separate plan would operate to 
reward non-executive employees. Acknowledging the challenges that are expected to persist through the first half of 2021/22, any decision 
to approve changes to the Remuneration Framework has been deferred until the second half of 2021/22.  

The Qantas Board remains committed to a Remuneration Framework that supports business objectives, operates sustainably and is market 
competitive. I invite you to review the 2021 Remuneration Report. 

Paul Rayner 
Chairman, Remuneration Committee 

38 

 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Directors’ Report continued  

For the year ended 30 June 2021  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

REMUNERATION REPORT SUMMARY  

1 
The objectives of, and approach to, Qantas’ Executive Remuneration Framework are summarised as follows: 

Remuneration Objectives 

Remuneration Effectiveness 

–  Supports Business Objectives: Encourages the pursuit of 
growth and the success of Qantas. Aligned with Qantas’ 
purpose, values, strategy and risk appetite. Aligned with 
shareholder requirements. 

–  Oversight: Remuneration governance roles clearly defined for 

the Board; Remuneration Committee; Safety, Health, 
Environment and Security Committee; Audit Committee; and the 
Board’s independent remuneration consultant (EY). 

–  Operates Sustainably: Encourages sound management of 

financial and non-financial risks. Encourages good conduct and 
discourages misconduct. Considers cost and reputational 
factors and complies with relevant laws and regulations. 

Market Competitive: Attracts, motivates and appropriately 
rewards a capable management team. 

–  Structure: Design elements that reward for performance, but 
also protect against unintended or unjustified pay outcomes. 

–  Operation: Demonstrated history of aligning remuneration 

outcomes with performance, appropriate application of Board 
discretion and adjusting remuneration outcomes based on 
individual performance and conduct. 

–  Quantum: Remuneration decisions made with reference to 
comparable roles in other listed Australian companies. 

A more detailed description is provided on pages 44 to 45. 

The structure of the Executive Remuneration Framework is as follows: 

Base Pay 

Fixed salary inclusive of superannuation 

Annual Incentive 
Also referred to as the 
Short Term Incentive 
Plan (or STIP) 

Long Term Incentive 
Also referred to as the 
Long Term Incentive 
Plan (or LTIP) 

–  An annual incentive opportunity 
–  Balanced scorecard  

– 

(financial + non-financial measures) 
Individual performance  
(achievements and conduct) 

–  Delivered 2/3rds cash and 1/3rd shares 

–  Awards of Rights 
–  Qantas’ 3-year TSR performance relative to: 

–  A global airline peer group 
–  ASX100 companies 

–  Rights may convert to shares on vesting 

Cash 

Cash 

Shares 

Deferral Period 

Additional Lock 

Performance 

Restriction 

50% Rights may vest, subject to Qantas’ TSR 
performance relative to ASX100 companies 

50% Rights may vest, subject to Qantas’ TSR 
performance relative to airline peers 

Performance 

Year 1 

Year 2 

Year 3 

Additional Lock 

Additional Lock 

Restriction 

Year 4 

l

C
a
w
b
a
c
k
a
p
p

l
i

e
s

39 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Directors’ Report continued  

For the year ended 30 June 2021  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

CHANGES TO THE REMUNERATION FRAMEWORK FOR 2020/21 

Pay Mix Change for Executives for 2020/21 
For 2020/21 only, the pay mix for the CEO and Executive Management changed, with a decrease in weighting towards annual incentive (STIP) 
and an increase in weighting towards long term incentive (LTIP). These changes did not increase the total ‘at target’ pay for each Executive for 
2020/21, as each Executive’s LTIP opportunity was offset by a reduction in their annual incentive opportunity.  

The pay-mix change for 2020/21 further aligned the Executive Management team with the immediate priorities of the post-COVID-19 
Recovery Plan. The change was particularly relevant for 2020/21 as the timeframe for delivery of the post-COVID-19 Recovery Plan is the 
same three-year period as the performance period under the 2021-2023 LTIP. The pay mix for Executive Management is detailed on page 57. 

2020/21 ANNUAL INCENTIVE PLAN 

Annual Incentive – Structure 

Annual Incentive Outcomes for 2020/21 

Also referred to as the Short Term Incentive Plan (or STIP). 

The STIP is an annual incentive opportunity where an Executive 
may receive an award that is a combination of cash and an 
award of restricted shares if the plan’s performance conditions 
are achieved. 

2020/21 STIP 
Outcome 

Purpose 

Target and 
Maximum 
Opportunity 

Reward for individual and Qantas Group 
performance, aligned with annual performance 
objectives. 

2020/21 

2019/20 

% of Base Pay 

Target  
Maximum 

Target  
Maximum 

CEO 

50% 
90% 

100% 
200% 

Executive 
KMP 

40% 
72% 

80% 

160% 

Business 
Performance 

STIP Scorecard: 
–  A single Qantas Group Scorecard that applies to 

the CEO and Executive Management 

–  A balanced set of financial and non-financial 

measures. 

2020/21 STIP 
Scorecard  

Individual Performance Factor (IPF): 
–  Delivery against individual objectives  
–  Behaviour and how it aligns to the Qantas 

Group beliefs. 

Base 
Pay 

x 

Target 
Opportunity 

x 

STIP 
Scorecard 
Outcome 

x 

IPF 

Cash: 2/3rds  
Shares: 1/3rd with 2-year deferral period and an 
additional 1-year trading restriction, during 
which shares cannot be traded and are subject 
to clawback. 

In addition to required statutory disclosures, 
Qantas chooses to disclose the full value of each 
year’s STIP award (in years where the STIP 
award is made), disclosing both: 
–  The value of cash awards made 
–  The full value of restricted shares that were 
awarded (notwithstanding that these shares 
are still subject to a 2-year deferral period). 

The Board retains discretion over any awards 
made under the STIP. 
Previously, the Board has applied its discretion in 
circumstances where, although scorecard 
measures had been achieved or exceeded, the 
Board deemed it more appropriate to make a nil 
or reduced award under the STIP or to deliver a 
higher proportion of an award in Qantas shares. 

Individual 
Performance 

STIP Formula 

Delivery 

Disclosure 

Board 
Discretion 

40 

The Board exercised its discretion and made no 
awards under the annual incentive plan for the 
second successive year. 
While the Board sees the balanced scorecard 
approach as an important design element of the 
STIP, it recognises that the overall STIP outcome 
needs to reflect the continuing severe impact of 
COVID-19 on Qantas’ operations and financial 
position. 
Therefore, the Board determined that no awards 
be made under the 2020/21 STIP. 

Each year, the Board aligns the performance 
measures that comprise the STIP Scorecard 
with the Qantas Group’s strategic priorities. 
For 2020/21, this involved aligning these 
performance measures with the key financial, 
operational and safety measures supporting 
the Recovery Plan. For 2020/21, the Board 
selected cash preservation and Recovery Plan 
metrics as the key financial performance 
measures for the Qantas Group, with a weighting 
of 50 per cent of the STIP Scorecard.  

Notwithstanding that there was strong 
performance against both the financial and  
non-financial components of the STIP Scorecard 
that would have resulted in a substantial award 
(estimated at 121 per cent) under the 2020/21 
STIP, the Board applied its discretion and 
determined the STIP Scorecard outcome to 
be zero. 

2020/21 STIP Scorecard: 

Strategic Objective 

Financial Measures 
Recovery Plan and Growth 
Customer 
Leading Domestic Market Recovery 
Workplace and Operational Safety 
STIP Scorecard Outcome 

Target achieved or exceeded 

Partial achievement against targets 

  No achievement against targets 

Weighting 
(target) 

Outcome 

30% 
20% 
15% 
20% 
15% 
100% 

0% 

Further detail on the STIP is provided on pages 49 to 51.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Directors’ Report continued  

For the year ended 30 June 2021  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

LONG TERM INCENTIVE PLAN 

Long Term Incentive – Structure 

Also referred to as the Long Term Incentive Plan (or LTIP).  

The LTIP is a 4-year plan that involves an upfront award of a fixed 
number of Rights. If performance and service conditions are 
achieved over a 3-year period, Rights vest and convert to Qantas 
shares. The vested shares are then subject to a 1-year trading 
restriction during which the shares cannot be traded and are 
subject to clawback. 

Purpose 

Reward for longer-term Qantas Group 
performance.  

Target 
Opportunity 
and Allocation 
Methodology  

The number of Rights awarded under the LTIP 
has been calculated applying a face value 
methodology. The number of Rights awarded is 
the maximum number of Rights that may vest 
and convert to Qantas shares.  
The target opportunity for the CEO and 
Executive KMP is as follows: 

2020/21 

Target 
Opportunity 

% of Base 
Pay on a 
face value 
basis 

2019/20  % of Base 
Pay on a 
face value 
basis 

CEO 

235% 

Executive 
KMP 

135% 

185% 

95% 

The number of Rights awarded is determined by 
applying the following formula: 

Base 
Pay 

x 

Target 
Opportunity 

÷ 

Face Value of 
Right 

Qantas’ 3-year Total Shareholder Return (TSR) 
performance relative to: 
–  A global airline peer group  
–  ASX100 companies. 

If performance and service conditions 
are achieved, Rights vest and convert to Qantas 
shares. A 1-year trading restriction on vested 
shares applies, during which the shares cannot 
be traded and are subject to clawback. 

In addition to the required statutory disclosures, 
Qantas chooses to disclose the full value of LTIP 
awards that vest during the year, disclosing the 
value of the LTIP awards based on the share 
price at the end of the performance period. 

Prior to 1 July 2019, the LTIP was a 3-year plan, 
as follows: 
–  A 3-year performance period 
–  If performance and service conditions are 

achieved, Rights vest and convert to Qantas 
shares with no further restrictions. 

The 2019-2021 LTIP was the final award that 
operated on this basis. 

Business 
Performance 

Delivery 

Disclosure 

Historic LTIP 
Awards  
(prior to  
1 July 2019) 

Further detail on the LTIP is provided on pages 51 to 53. 

Long Term Incentive Outcomes for 2020/21 

2019-2021 
LTIP –
Achievement 
of 
Performance 
Conditions 

LTIP 
Outcomes 

Longer-Term 
TSR 
Performance 

Qantas and the aviation industry continue to 
be disproportionately impacted by COVID-19. 
However, Qantas continued to outperform the 
majority of its industry peers and competitors.  
Qantas’ 3-year relative TSR performance was 
ranked: 
–  4th in the airline peer group – performance 

condition fully achieved 

–  70th in the ASX100 – performance condition 

not achieved. 

Based on this performance, 50 per cent vesting 
was achieved. 

Notwithstanding that the LTIP performance 
conditions were partially achieved, the CEO offered 
(as he did in 2019/20), and the Board agreed, to 
defer the decision until at least August 2022 as to 
whether his Rights will be forfeited or allowed to 
convert to shares. Therefore, the CEO’s LTIP 
outcome in 2020/21 is nil. 
For Executive Management, 50 per cent of Rights 
awarded under the 2019-2021 LTIP vested and 
converted to shares. 

The TSR performance of Qantas (and the aviation 
industry as a whole) has continued to be adversely 
impacted by COVID-19. 
Prior to COVID-19, Qantas had achieved continued 
longer-term share price growth, resulting in top 
quartile relative TSR performance against the airline 
peer group and ASX100 group over multiple rolling 
3-year periods. Given the impact of COVID-19 on the 
aviation industry, Qantas’ TSR performance over the 
current 3-year performance period (to 30 June 
2021) is below median compared to other ASX100 
companies. However, Qantas continues to 
outperform the majority of its airline peers, 
achieving top quartile relative TSR performance for 
the sixth consecutive rolling 3-year period. 

QANTAS AND AIRLINE PEERS – 3-YEAR TSR PERFORMANCE1  

QANTAS ROLLING 3-YEAR RELATIVE TSR PERFORMANCE1 HISTORY 

LTIP Period 

2019-2021 
2018-2020 
2017-2019 
2016-2018 
2015-2017 
2014-2016 

Airline Peer Group 

ASX100 Peer Group 

Top quartile 
Top quartile 
Top quartile 
Top quartile 
Top quartile 
Top quartile 

Below Median 
Below Median 
Top quartile 
Top quartile 
Top quartile 
Top quartile 

1.  TSR performance, applying the LTIP performance test methodology (which uses the 

average closing share price over the six months preceding the test date of 
30 June 2021). 

41 

 
 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Directors’ Report continued  

For the year ended 30 June 2021  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

REMUNERATION OUTCOMES FOR THE CEO IN 2020/21 

CEO Remuneration Outcomes – Key Points 

The CEO remuneration outcomes demonstrate the commitment from the CEO and Board to align the remuneration outcomes with the 
prevailing economic challenges that Qantas, its shareholders, employees and customers are experiencing. 
The CEO’s total pay outcome for 2020/21 was 13 per cent higher than 2019/20. This increase was due to three months of zero Base Pay in 
2019/20 compared with one month of zero Base Pay and three months of reduced pay. For context, the CEO’s pay in 2020/21 was 80 per 
cent lower than pre-COVID (2018/19). The CEO’s pay outcome for 2020/21 is as follows: 
–  Zero Base Pay in July 2020 and 65 per cent Base Pay from August until 31 October 2020 
–  Zero Annual Incentive award 
–  Deferral of any award under the Long Term Incentive Plan, resulting in a zero vesting outcome under the Long Term Incentive Plan. 

Base Pay 
The CEO did not receive a Base Pay increase during 2020/21.  

In addition, the CEO received no Base Pay in July 2020 and 
received only 65 per cent of his Base Pay from August through 
31 October 2020.  

The CEO relinquished $370,708 of his Base Pay in 2020/21 and 
relinquished $542,500 in 2019/20. The Base Pay he received in 
2020/21 is slightly higher than that in 2019/20 due to the larger 
amount of pay forgone in 2019/20. 

Base Pay (cash) is $1,777,598 (Base Pay of $2,170,000 less Base Pay 
forgone of $370,708 less superannuation contributions of $21,694). 

Annual Incentive – 2020/21 STIP 
While there was strong performance against the STIP Scorecard 
measures, the Board applied its discretion and determined that the 
2020/21 STIP Scorecard Outcome was zero. 

As a result, the CEO received no award under the 2020/21 STIP. 

The STIP Scorecard Outcome is detailed on page 55.  

Long Term Incentive – 2019-2021 LTIP 
Qantas’ TSR performance over the 3-year performance period was 
better than the majority of other airlines that comprise the airline 
peer group of the 2019-2021 LTIP. 

This would have permitted 50 per cent of the CEO’s Rights to vest 
and convert to Qantas shares. However, the CEO offered (as he did 
in 2019/20), and the Board agreed, to defer the decision until at 
least August 2022 as to whether his Rights will be forfeited or 
allowed to convert to shares. As result, the CEO’s LTIP outcome 
for 2020/21 was zero. 

With respect to the 2018-2020 LTIP Rights, the CEO and the Board 
agreed to further defer the decision until at least August 2022 as to 
whether his Rights will be forfeited or allowed to convert to shares. 

Actual Remuneration Outcomes for the CEO for 2020/21 
The remuneration outcomes for the CEO in 2020/21 are detailed in 
the following table. These outcomes are aligned with Qantas’ 
performance during 2020/21.  

CEO Remuneration Outcomes1,2 
Base Pay (cash) 
STIP – cash bonus 
STIP – share-based 
LTIP 
Other 
Total Actual Outcome 

2021 
 $’000 
1,778 
- 
- 
- 
201 
1,979 

2020 
 $’000 
1,606 
- 
- 
- 
138 
1,744 

2021 vs 
2020 % 
change 
11% 
- 
- 
- 
n/a 
13% 

1.   Details of the non-statutory remuneration methodology are explained on pages 49 

and 54. 

2.   A reconciliation of remuneration outcomes to statutory remuneration disclosures 

is provided on page 48. 

42 

CEO REMUNERATION OUTCOMES – BASE PAY (CASH) 

CEO REMUNERATION OUTCOMES – ANNUAL INCENTIVE 

CEO REMUNERATION OUTCOMES – LONG TERM INCENTIVE 

Statutory Remuneration Disclosures  
The statutory remuneration disclosures for the CEO are prepared 
in accordance with Australian Accounting Standards. 

The statutory disclosures differ from the remuneration outcomes 
for the CEO due to the accounting treatment of share-based 
payments for the STIP and LTIP.  

CEO Statutory Remuneration  
Base Pay (cash) 
STIP – cash bonus 
STIP – share-based 
LTIP  
Other 
Total 

2021 
 $’000 
1,778 
- 
237 
3,072 
201 
5,288 

2020 
 $’000 
1,606 
- 
603 
2,411 
138 
4,758 

 
 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Directors’ Report continued  

For the year ended 30 June 2021  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

CEO Remuneration Outcomes History (2011/12 to 2020/21)  
Qantas’ incentive awards are designed to align Executive remuneration outcomes with business performance. This alignment is 
demonstrated each year in the variability in the history of the incentive plan outcomes for the CEO, which reflect business performance. 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

2020 

2021 

Underlying 
PBT ($M)  
ROIC %1  

$95 

$186 

($646) 
(1.5%) 

$975 
16.2% 

$1,532 
22.7% 

$1,401 
20.1% 

$1,565 
21.4% 

$1,326 
19.2% 

$124 
5.8% 

($1,826) 

(23.3%) 

1.  ROIC % information is only available from 2013/14. 

43 

 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Directors’ Report continued  

For the year ended 30 June 2021  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

REMUNERATION REPORT FOR 2020/21 

The Remuneration Report sets out remuneration information for the CEO, Executive Management and Non-Executive Directors. Section 300A 
of the Corporations Act 2001 (Cth) requires disclosure of remuneration information for Key Management Personnel (KMP), with KMP defined 
in Australian Accounting Standard AASB 124 Related Party Disclosures as those persons having authority and responsibility for planning, 
directing and controlling the activities of the entity, directly or indirectly, including any Director (whether Executive or otherwise) of that entity.  

CEO and Executive KMP (and their statutory remuneration disclosures) are listed on page 47. Non-Executive Director KMP (and their statutory 
remuneration disclosures) are listed on page 61. 

REMUNERATION GOVERNANCE 

2 
The objectives of Qantas’ Executive Remuneration Framework are to: 

–  Support Business Objectives by: 

–  Encouraging the pursuit of growth and the success of Qantas 
–  Aligning with Qantas’ purpose, values, strategy and risk appetite 
–  Aligning with shareholder requirements. 

–  Operate Sustainably by: 

–  Encouraging the sound management of financial and non-financial risks 
–  Encouraging good conduct and discouraging misconduct 
–  Considering cost and reputational factors and complying with relevant laws and regulations. 
–  Be Market Competitive to attract, motivate and appropriately reward a capable management team. 
These objectives are achieved by the Board applying the following robust approach to remuneration governance and effectiveness, described 
below across the areas of oversight, structure, operation and quantum: 

Oversight 

The remuneration governance role of the Board; the Remuneration Committee; the Safety, Health, Environment 
and Security Committee; the Audit Committee; and the Board’s independent remuneration consultant (EY) are 
clearly defined. 

The Remuneration Committee (a committee of the Board, whose members are detailed on pages 10 to 13) has the 
role of reviewing and making recommendations to the Board on specific remuneration matters at Qantas. The 
Committee makes recommendations it believes are appropriate from the perspective of business performance, 
individual performance and conduct, risk, governance, quantum and market conditions. 

The Safety, Health, Environment and Security Committee and the Audit Committee have appropriate input into 
remuneration decision making. The Chairs of both committees regularly attend Remuneration Committee meetings 
and provide input into remuneration decision making. A member of the Remuneration Committee is also a member of 
the Safety, Health, Environment and Security Committee and the Audit Committee. 

During 2020/21, the Remuneration Committee reappointed EY as its remuneration consultant. The Remuneration 
Committee has established protocols in relation to the appointment and use of remuneration consultants to support 
compliance with the Corporations Act 2001 (Cth), which are incorporated into the terms of engagement with EY. 

The Remuneration Committee did not seek a formal remuneration recommendation (as defined in the Corporations 
Act 2001 (Cth)) during 2020/21. 

44 

Q AN T A S  A N NU A L R E POR T   2 0 21  

Directors’ Report continued  

For the year ended 30 June 2021  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

Structure 

The framework has design elements that protect against the risk of unintended and unjustified pay outcomes. These 
design elements include: 

–  Diversity in incentive plan performance measures, which as a suite of measures cannot be directly and imprudently 

influenced by any individual employee 

–  Individual performance defined and assessed in terms of both achievements and conduct 
–  The Board retaining discretion over remuneration outcomes 
–  Clear maximum values specified for Scorecard outcomes under the STIP and a challenging vesting scale under 

the LTIP 

–  Diversity of the timeframes within which performance is measured, with performance under the STIP measured over 

one year and performance under the LTIP measured over three years 

–  Deferral of a portion of awards under the STIP for two years, with an additional one-year trading restriction providing 

alignment with shareholder interests 

–  Deferral of Rights that vest and convert to shares under the LTIP, with shares subject to a one-year trading 

restriction to provide further alignment with shareholder interests 

–  Clawback being available in the event of serious misconduct, breach of obligations to the Group or a material 

misstatement in Qantas’ Financial Statements. The Board may: 

–  Determine that an Executive forgoes some or all awards otherwise due under the STIP 
–  Deem some or all STIP shares, which are subject to a deferral period and/or additional one-year trading 

restriction, be forfeited 

–  Cause some or all LTIP Rights which have not yet vested to lapse, or LTIP Rights which have vested and converted 

to shares that are subject to a trading restriction to be forfeited 

–  In the case of serious misconduct, cancel any post-employment benefits for the relevant employee(s) where 

possible. 

Operation 

The Qantas Board has a demonstrated history of aligning remuneration outcomes with performance. The Board has 
applied its discretion in the past to ensure remuneration outcomes are appropriate and has adjusted individual 
remuneration outcomes based on performance and conduct. 

Examples of where the Board has applied its discretion, including both in 2019/20 and 2020/21, are provided on 
page 50.  

Quantum 

Base Pay and incentive plan opportunities are set with reference to external market data, including comparable roles in 
other listed Australian companies. Remuneration is benchmarked against ASX50 companies and a revenue-based peer 
group of other listed Australian companies.  

The Board believes these are the appropriate benchmarks, as these are the comparator groups whose roles best mirror 
the size, complexity and challenges in managing Qantas’ businesses, and they are also the peer groups with which 
Qantas competes for executive talent. 

EMPLOYEE SHARE TRADING POLICY 

The Qantas Code of Conduct and Ethics contains Qantas’ Employee Share Trading Policy (Policy). The Policy prohibits employees from dealing 
in Qantas securities (or securities of other listed or unlisted entities) while in possession of material non-public information relevant to the entity. 

In addition, nominated employees (including the CEO and Executive Management) and Non-Executive Directors are: 

–  Prohibited from dealing in Qantas securities (or the securities of any Qantas Group listed entity) during defined closed periods 
–  Required to comply with ‘request to deal’ procedures prior to dealing in Qantas securities (or the securities of any Qantas Group listed 

entity) outside of defined closed periods  

–  Prohibited from hedging or entering into any margin lending arrangement, or entering into any other encumbrances over the securities of 

Qantas (or the securities of any Qantas Group listed entity) at any time. 

45 

 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Directors’ Report continued  

For the year ended 30 June 2021  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

REMUNERATION OUTCOMES FOR 2020/21  

3 
The following table summarises the remuneration decisions and outcomes for the CEO and Executive KMP for the year ended 30 June 2021. 
The remuneration outcomes detailed in this table are better aligned to the current year performance and are therefore particularly useful in 
understanding current year pay and its alignment with performance, in comparison to the statutory remuneration disclosures. 

In regards to the 2019-2021 LTIP, the performance measures, being Qantas’ TSR relative to companies with ordinary shares included in the 
ASX100 and an airline peer group (Global Listed Airlines), were tested as at 30 June 2021. Qantas’ three-year relative TSR performance was 
ranked 4th in the airline peer group and 70th in the ASX100. Based on this performance, 50 per cent vesting was achieved. Notwithstanding 
that the LTIP conditions were partially achieved, the CEO offered, as he did in 2019/20 (in relation to the 2018-2020 LTIP), and the Board agreed, 
to defer the decision until at least August 2022 as to whether his Rights will be forfeited or allowed to convert to shares. Therefore, the CEO’s 
LTIP outcome in 2020/21 is nil. For Executive Management, 50 per cent of Rights awarded under the 2019-2021 LTIP vested and converted to 
shares, with the remaining Rights lapsing.  

Actual Remuneration Outcomes Table – CEO and Executive KMP1  

Base Pay 
(Cash)2 

STIP Cash 
Bonus3 

STIP Deferred 
Award3 

LTIP4,5 

Other 
Benefits6 

Termination 
Benefit 

$’000s 

Current Executives 

Alan Joyce 
Chief Executive Officer 

Andrew David 
CEO Qantas Domestic and International 
from 1 September 2020 
CEO Qantas Domestic  
to 31 August 2020 

Gareth Evans 
CEO Jetstar Group 

Vanessa Hudson7,8 
Chief Financial Officer from  
1 October 2019 

Olivia Wirth 
CEO Qantas Loyalty 

Total 

Former Executive 

Tino La Spina9 
CEO International to 31 August 2020 

2021 

2020 

2021 

1,778 

1,606 

936 

2020 

749 

2021 

2020 

2021 

2020 

2021 

2020 

2021 

2020 

2021 

2020 

1,005 

795 

875 

576 

802 

635 

5,396 

4,361 

390 

749 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

367 

314 

388 

333 

145 

66 

311 

141 

1,211 

854 

296 

314 

201 

138 

108 

50 

64 

86 

182 

169 

141 

145 

696 

588 

95 

97 

Total 

1,979 

1,744 

1,411 

1,113 

1,457 

1,214 

1,202 

811 

1,254 

921 

7,303 

5,803 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

763 

- 

1,544 

1,160 

1.  Details of the non-statutory remuneration methodology are explained on pages 49 and 54. 
2.  Base Pay (Cash) is Base Pay less superannuation contributions. Superannuation is reported in Other Benefits. 
3.  The full value of STIP awards made to each Executive is calculated by adding the STIP Cash Bonus and the STIP Deferred Award. For 2019/20 and 2020/21 the value is nil as no 

award was made. 

4.  LTIP awards vested in 2020/21 at 50% for Executive Management other than the CEO. The CEO offered, and the Board, agreed to defer the decision until at least August 2022 as to 

whether his Rights will be forfeited or allowed to convert to shares. The decision for the CEO’s LTIP award for 2019/20 was further deferred until August 2022. 

5.  The number of Rights vested multiplied by the Qantas share price of $4.66 at 30 June 2021, as at the end of the performance period (2020: 30 June 2020). 
6.  Other Benefits are detailed on page 54.  
7.  2019/20 remuneration reflects the full-year remuneration for Ms Hudson. This differs to the Statutory Remuneration disclosure, which includes only the remuneration for the period 

of time in a KMP role for Ms Hudson (1 October 2019 to 30 June 2020). 

8.  Superannuation benefits are provided through a defined benefit superannuation plan. The amount disclosed has been measured in accordance with AASB 119 Employee Benefits. 
9.  Mr La Spina ceased as a KMP on 31 August 2020 and ceased employment with Qantas on 30 November 2020. 2020/21 remuneration is included up until the employment 

termination date of Mr La Spina on 30 November 2020.  

Mr La Spina ceased as a KMP on 31 August 2020 and ceased employment with Qantas 30 November 2020. Under the terms of separation and 
per Mr La Spina’s contract, Mr La Spina received a termination benefit of nine months of Base Pay. Pay for the period from 1 September 2020 
to 30 November 2020 has also been presented as Base Pay in the remuneration disclosures. Treatment on cessation of employment, as a 
good leaver, under the STIP and LTIP (consistent with the terms and conditions of those plans) was as follows: 

–  Deferred Shares under the 2018/2019 STIP were released 
–  Rights under the 2019-2021 LTIP lapsed on termination. As a good leaver, Mr La Spina was eligible to receive the Rights granted under 
2019-2021 LTIP which lapsed on the termination date and were replaced by the deferred cash payment prorated for the portion of the 
performance period employed 

–  Rights under the 2020-2022 LTIP continue to remain on foot on a pro-rata basis for the portion of the performance period in which Mr La 

Spina was employed, and may vest and convert to shares at the end of the performance period subject to achievement of the original LTIP 
performance conditions. Any shares allocated following vesting of the LTIP will be subject to a one-year trading restriction.

46 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Directors’ Report continued  

For the year ended 30 June 2021  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

STATUTORY REMUNERATION DISCLOSURES FOR 2020/21 

4 
The statutory remuneration disclosures for the year ended 30 June 2021 are detailed below. These are prepared in accordance with Australian 
Accounting Standards and differ from the 2020/21 remuneration outcomes on page 46. The differences arise due to the accounting 
treatment of share-based payments for the STIP and LTIP. The statutory disclosures include an accounting remuneration value for: 

–  Prior years’ STIP awards 

Accounting standards require STIP remuneration to be expensed (and therefore included as statutory remuneration) in financial years 
which differ from the year of Scorecard performance.  

Despite no awards being made under either the 2019/20 or the 2020/21 STIP, a value for STIP awards is still required to be included in the 
statutory remuneration table. This is due to the fact that deferred shares granted under the 2018/19 STIP have a future service period, 
during which the recipient must remain employed by the Group for the awards to vest. Therefore, the 2019/20 and 2020/21 statutory 
remuneration disclosures include a value for part of those prior year STIP awards. 

–  LTIP awards that have not vested 

Accounting standards require LTIP remuneration to be expensed (and therefore included as statutory remuneration) notwithstanding that 
some of the Rights have not met the performance hurdles and have lapsed. 

The performance measures for the 2019-2021 LTIP, being Qantas’ TSR relative to companies with ordinary shares included in the ASX100 
and an airline peer group (Global Listed Airlines), were tested as at 30 June 2021. Qantas’ three-year relative TSR performance was ranked 
4th in the airline peer group and 70th in the ASX100. Based on this performance, 50 per cent vesting was achieved. Notwithstanding that 
the LTIP conditions were partially achieved, the CEO offered, and the Board agreed, to defer the decision until at least August 2022 as to 
whether his Rights will be forfeited or allowed to convert to shares. For Executive Management, 50 per cent of Rights awarded under the 
2019-2021 LTIP vested and converted to shares, with the remaining Rights lapsing. Notwithstanding that 50 per cent of Rights lapsed, the 
Statutory Remuneration recognises an expense for 100 per cent of Rights under the 2019-2021 LTIP. 

Additionally, LTIP awards that will be assessed for vesting in future years are expensed over the three-year testing period. Therefore, the 
statutory disclosures include an accounting value for part of the 2020-2022 and the 2021-2023 LTIP awards. 

Statutory Remuneration Table – CEO and Executive KMP 

Incentive Plan – Accounting 
Accrual 
Equity-Settled 
Share-Based 
Payments 

Other Benefits 

Base Pay 
(Cash)1,2 

STIP 
Cash 
Bonus1 

STIP 
Deferred 
Shares 

LTIP 
Rights 

Sub-
Total 

Non-Cash 
Benefits1,3 

Post-
Employment 
Benefits4 

Other 
Long-Term 
Benefits5 

Termin-
ation 
Benefit 

Sub-
Total 

$’000s 

Current Executives 
Alan Joyce 
Chief Executive Officer 
Andrew David 
CEO Qantas Domestic and 
International 
Gareth Evans 
CEO Jetstar Group 
Vanessa Hudson6,7 
Chief Financial Officer 
from 1 October 2019 
Olivia Wirth 
CEO Qantas Loyalty 
Total 

Former Executive 
Tino La Spina8,9 
CEO International 
from 1 October 2019 
Chief Financial Officer  
to 30 September 2019 

2021 
2020 
2021 

2020 
2021 
2020 
2021 

2020 
2021 
2020 
2021 
2020 

1,778 
1,606 
936 

749 
1,005 
795 
875 

384 
802 
635 
5,396 
4,169 

2021 
2020 

390 
749 

- 
- 
- 

- 
- 
- 
- 

- 
- 
- 
- 
- 

- 
- 

237 
603 
80 

192 
94 
227 
59 

78 
74 
171 
544 
1,271 

3,072 
5,087 
2,411  4,620 
1,696 
680 

583 
720 
621 
520 

1,524 
1,819 
1,643 
1,454 

218 
567 
420 

680 
1,443 
1,226 
5,559  11,499 
4,253  9,693 

95 
201 

104 
583 

589 
1,533 

2 
28 
4 

54 
10 
21 
4 

36 
15 
94 
 35 
233  

1 
35 

53 
53 
56 

50 
56 
50 
138 

105 
57 
51 
360 
309 

44 
52 

146 
57 
48 

(54) 
(2) 
15 
40 

(1) 
69 
- 
301 
17 

201 
138 
108 

50 
64 
86 
182 

140 
141 
145 
696 
559 

- 
- 
- 

- 
- 
- 
- 

- 
- 
- 
- 
- 

Total 

5,288 
4,758 
1,804 

1,574 
1,883 
1,729 
1,636 

820 
1,584 
1,371 
12,195 
10,252 

50 
10 

95 
97 

763 
- 

1,447 
1,630 

1.  Short-term employee benefits include Base Pay (cash), STIP cash bonus and non-cash benefits. 
2.  Base Pay (Cash) is Base Pay less superannuation contributions. Superannuation is reported in Post-Employment Benefits. 
3.  Non-cash benefits includes the value of travel benefits while employed and other minor benefits. 
4.  Post-Employment Benefits includes superannuation and an accrual for post-employment travel of $30,000 for Mr Joyce and $34,000 for each other Executive (2020: $31,000 for 

Mr Joyce and $35,000 for each other Executive). 

5.  Other Long-Term Benefits include movement in annual leave and long service leave balances. The accounting value of other long-term benefits may be negative, for example, where 

an Executive’s annual leave balance decreases as a result of taking more annual leave than they accrue during the current year. 

6.  2019/20 remuneration reflects the period of time in a KMP role for Ms Hudson (1 October 2019 to 30 June 2020).  
7.  Superannuation benefits are provided through a defined benefit superannuation plan. The amount disclosed has been measured in accordance with AASB 119 Employee Benefits. 
8.   Mr La Spina ceased as a KMP on 31 August 2020 and ceased employment with Qantas on 30 November 2020. 2020/21 remuneration is included up until the employment 

termination date of Mr La Spina on 30 November 2020. 

9.  Under the terms of separation and per Mr La Spina’s contract, Mr La Spina received a termination benefit of nine months’ Base Pay. As a good leaver, the Rights awarded to Mr La 
Spina under 2019-2021 LTIP lapsed on the termination date and were replaced by the deferred cash payment prorated for the portion of the performance period employed, as 
disclosed in the table on page 46. The Rights granted under the 2020-2022 LTIP continue to remain on foot on a pro-rata basis for the portion of the performance period employed 
and may vest and convert to shares at the end of the performance period subject to achievement of the original LTIP performance conditions. Any shares allocated following vesting 
of the LTIP will be subject to a one-year trading restriction. 

47 

 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Directors’ Report continued  

For the year ended 30 June 2021  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

A reconciliation of the CEO’s remuneration outcome to the statutory disclosures is detailed below as an example.  

CEO’s Statutory Remuneration Disclosure to Remuneration Outcome for 2020/21  

Reconciliation 

($’000s)  Description 

Statutory Remuneration Disclosure  

Accounting value of share-based payments 
–  Less: Accounting value for STIP share awards 
–  Less: Accounting value for LTIP share awards  

5,288 

(237) 

(3,072) 

The Statutory Remuneration Disclosure includes the accounting value of 
share-based payments. Accounting standards require share-based 
payments to be amortised over the relevant performance and service 
periods. For 2020/21, the Statutory Remuneration Disclosure includes: 
–  A value resulting from the expense of deferred shares from the 
2018/19 STIP awards. No value was included for the 2019/20 or 
2020/21 STIP as the CEO did not receive an award under either of 
these plans. 

–  A value resulting from the expense of LTIP Rights from the 2019-

2021, 2020-2022 and 2021-2023 LTIP awards. Statutory 
remuneration includes the full expense of LTIP Rights irrespective of 
whether performance conditions are achieved or expected to be 
achieved. For the 2019-2021 LTIP, the CEO offered, and the Board 
agreed, to defer the decision until at least August 2022 as to whether 
his Rights will be forfeited or allowed to convert to Shares.  

The CEO’s LTIP outcome in 2020/21 is nil but a value is still included as 
statutory remuneration. If Rights convert to shares, the value of the 
award of the 2019-2021 LTIP will be disclosed in the Remuneration 
Outcome for that year. Testing for the 2020-2022 and 2021-2023 
LTIP awards will be undertaken as at 30 June 2022 and 30 June 
2023, respectively, to determine whether the CEO receives any 
shares under these awards. 

Current year STIP share awards and vesting of LTIP 
awards 
–  Add: 2020/21 STIP share awards 
–  Add: 2019-2021 LTIP vesting 

In a year where STIP share awards are made or LTIP awards vest, the 
Remuneration Outcomes disclosure includes: 
–  The full value of STIP shares awarded even though these awards are 
still subject to a two-year deferral period and an additional one-year 
trading restriction 

– 

– 

–  The full value of the shares that vested under the LTIP even where 

these shares are subject to an additional one-year trading restriction. 

No awards were made to the CEO in 2020/21 and therefore these values 
are nil. 

Remuneration Outcome – Total 

1,979 

48 

 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Directors’ Report continued  

For the year ended 30 June 2021  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

EXECUTIVE REMUNERATION STRUCTURE 

5 
The Qantas Executive Remuneration Framework, as it applies to the CEO and Executive Management, is summarised on pages 39 to 43. 
Additional detail on the structure and operation of each element of the framework is provided below. 

Base Pay 

(also referred to 
as Fixed Annual 
Remuneration) 

Base Pay is a guaranteed salary level, inclusive of superannuation. Each year, the Remuneration Committee reviews the 
Base Pay for the CEO and Executive Management. An individual’s Base Pay, being a guaranteed salary level, is not related 
to Qantas’ performance in a specific year.  

Base Pay (Cash), as disclosed in the remuneration tables, excludes superannuation (which is disclosed as Post-
Employment Benefits) and includes salary sacrifice components such as motor vehicles. 

In performing a Base Pay review, the Board makes reference to external market data including comparable roles  
in other listed Australian companies. Remuneration is benchmarked against ASX50 companies and a revenue-based peer 
group of other listed Australian companies. The Board believes these are the appropriate benchmarks, as these are the 
comparator groups whose roles best mirror the size, complexity and challenges in managing Qantas’ businesses, and 
they are also the peer groups with whom Qantas competes for executive talent. 

There was no increase to the Base Pay of the CEO and other Executive Management, other than to the newly appointed 
Chief Financial Officer, during 2020/21. In addition, the CEO elected to forgo 100 per cent of his Base Pay from 
1 April 2020 until 31 July 2020 and took a 35 per cent reduction in Base Pay from 1 August 2020 through to 31 October 
2020. Executive Management took no Base Pay from 1 April 2020 to 30 June 2020 and took a 15 per cent reduction in 
Base Pay from 1 July 2020 to 31 October 2020. 

Ms Hudson commenced in her KMP role on 1 October 2019 and her Base Pay was set at a level below her predecessor as 
she was new to the role. Consistent with the approach taken with members of Executive Management, Ms Hudson’s Base 
Pay was realigned and increased to $1,020,000 with effect from 1 July 2020.  

Consistent with the Group-wide wage freeze there is no planned Base Pay increases for the CEO and Executive 
Management for 2021/22. 

The Base Pay for each Executive KMP is outlined on page 57. 

Annual Incentive 

STIP Overview 

Calculation of  
STIP Awards 

‘Target’ 
Opportunity 

The STIP is the annual incentive plan for members of Qantas Executive Management. Each year, the Executives may 
receive an award that is a combination of cash and restricted shares to the extent that the plan’s performance conditions 
are achieved. 

STIP awards are calculated as follows: 

STIP 
Award 

= 

Base Pay 

X 

‘Target’ 
Opportunity 

X 

STIP Scorecard 
Outcome 

X 

Individual Performance 
Factor 

Each STIP participant has a ‘Target’ STIP Opportunity expressed as a percentage of Base Pay. For 2020/21 only, the pay 
mix for the CEO and Executive Management changed, with a decrease in weighting towards annual incentive (STIP) and 
an increase in weighting towards long term incentive (LTIP). The ‘Target’ STIP Opportunity expressed as a percentage of 
Base Pay for 2020/21 was as follows: 

–  For the CEO, 50 per cent of Base Pay 
–  For Executive Management, 40 per cent of Base Pay. 

Performance 
Conditions –  
STIP Scorecard 

The Board sets a scorecard of performance conditions for the 2020/21 STIP (the STIP Scorecard).  

The STIP Scorecard contains a mix of Group financial and non-financial measures.  

For 2020/21, the Board selected cash preservation and Recovery Plan metrics as the key financial performance 
measures for the Qantas Group, with a weighting of 50 per cent.  

Other financial and non-financial measures comprise the remaining 50 per cent of the STIP Scorecard. The Board sets 
targets for each STIP Scorecard measure. At the end of the financial year, the Board assesses performance against each 
measure and determines the overall STIP Scorecard outcome. 

A detailed description of the STIP Scorecard measures and the 2020/21 STIP Scorecard outcome is provided on pages 55 
to 56. 

49 

 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Directors’ Report continued  

For the year ended 30 June 2021  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

Performance 
Conditions – 
Individual 
Performance  
Factor (IPF) 

Board  
Discretion 

An individual’s performance is recognised via an IPF. The IPF is a measure of individual performance that assesses: 
–  What an individual has achieved 
–  How they went about it (their conduct and behaviours). 
An individual’s behaviour is assessed against the Qantas Group Beliefs. The Qantas Group Beliefs are: 
–  Everyone has the right to return home safely 
–  Customers determine our success 
–  Being a fit, agile and diverse organisation drives innovation and simplicity 
–  Working together in an inclusive manner always delivers the optimal Group outcome 
–  Each employee deserves respect, trust and good leadership. 
IPFs are generally in the range of 0.8 to 1.2. However, in the case of underperformance the IPF may be zero. In 
exceptional circumstances the IPF may be as high as 1.5. 

Board discretion is a key element of the design of the STIP.  

While the Board sees the STIP Scorecard approach as an important design element of the STIP, it also recognises that 
remuneration outcomes must be considered in the context of Qantas’ overall business performance, the operating 
environment and non-financial considerations. Circumstances may occur where scorecard measures have been 
achieved or exceeded, but in the view of the Board it is more appropriate to make no award under the STIP or to deliver a 
higher proportion of an award in Qantas shares. Likewise, there may be circumstances where performance is below an 
agreed target where the Board may determine that it is appropriate to pay a partial STIP award. This circumstance has 
not occurred. 

Therefore, each year the Board considers whether to apply its discretion. The Board may determine that: 
–  No award be made (as it did in 2011/12, 2013/14, 2019/20 and 2020/21) 
–  Only a partial award be made (as it did in 2010/11 and 2012/13) 
–  Any award will be entirely deferred and/or delivered in Qantas shares (as it did in 2010/11) 
–  A higher proportion of the award be made in Qantas shares (as it did in 2016/17) 
–  Any award be reduced (as it did in 2018/19). 
The Board exercised discretion not to make any awards under the 2020/21 STIP. 

Delivery of  
STIP Awards 

No awards were made under the 2020/21 STIP. In a year where STIP awards are made, 2/3rds of the STIP award would 
be paid as a cash bonus, with the remaining 1/3rd deferred into Qantas shares. 

STIP Award 
Deferral and 
Trading Restriction  

No awards were made under the 2020/21 STIP. In a year where STIP awards are made, any shares awarded would be 
subject to: 
–  A two-year deferral period, and 
–  A one-year trading restriction. The trading restriction would apply to these shares both during employment and post-
cessation of employment (shares subject to the trading restriction are not forfeited on cessation of employment, but 
are subject to clawback). 

Maximum and 
Minimum STIP 
Outcome 

The additional trading restriction strengthens the ability to clawback vested equity, if required.  

No awards were made under the 2020/21 STIP. 

The maximum outcome under the STIP is capped at 200 per cent of Base Pay for the CEO and 160 per cent of Base Pay 
for other Executive Management.  

The minimum outcome is nil, which would occur if the threshold level of performance is missed on each STIP measure, if 
an individual’s performance does not warrant an award, or if the Board determines that no award be made. 

For 2020/21 only, the maximum STIP Scorecard outcome was reduced from 175 per cent to 150 per cent. Hypothetically, 
applying an IPF of 1.2 for the CEO and each member of Executive Management, then the maximum outcome under the 
STIP for 2020/21 would be approximately 90 per cent of Base Pay for the CEO and 72 per cent of Base Pay for other 
Executive Management. 

Cessation of 
Employment 
(plans prior to 
1 July 2019) 

In general, Executives ceasing employment during the year forfeit any right to participate in that year’s STIP and forfeit 
any shares awarded under prior year STIPs that are subject to a deferral period.  

In limited circumstances (for example, retirement, employer-initiated terminations (with no record of poor performance), 
death or total and permanent disablement), the Board may: 
–  For the current year STIP, make a pro-rated award that has regard to actual performance against the performance 

measures (as determined by the Board following the end of the performance period), and the portion of the 
performance period that the Executive served 

–  For shares awarded under prior year STIPs that are subject to a deferral period, remove that restriction. 

50 

 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Directors’ Report continued  

For the year ended 30 June 2021  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

Cessation of 
Employment 
(current plan) 

In general, where an Executive resigns, is terminated for cause or is terminated in other circumstances involving 
unacceptable performance or conduct, they forfeit any right to participate in that year’s STIP and forfeit any shares 
awarded under prior year STIPs that are subject to a deferral period.  

For shares subject to the additional trading restriction, forfeiture does not apply. That is, for any shares awarded under 
prior year STIPs where the deferral period has been served, but the shares are subject to the additional trading 
restriction, the Executive retains those shares subject to the additional trading restriction.  

The additional trading restriction strengthens the ability to clawback vested equity, if required. 

In limited circumstances (for example, retirement, employer-initiated terminations (with no record of poor 
performance), death or total and permanent disablement): 
–  For the current year STIP, the Executive will receive a pro-rated award based on the actual performance against the 

performance measures (as determined by the Board following the end of the performance period), and the portion of 
the performance period that the Executive served. 

–  For shares awarded under prior year STIPs that are subject to a deferral period, the original deferral period and 

additional trading restriction continue to apply and these shares are subject to clawback. 

On cessation of employment, a tax liability arises on shares that are subject to a deferral period or trading restriction, 
notwithstanding that those trading restrictions continue to apply. Accordingly, a portion of the shares may be released 
to assist with funding the tax liability that arises for the Executive. 

Disclosure 

In addition to required statutory disclosures, Qantas chooses to disclose the full value of each year’s STIP award in the 
Remuneration Outcomes Table on page 46. This involves disclosing both: 

–  The value of cash awards made 
–  The full value of restricted shares that were awarded (notwithstanding that these shares are still subject to a two-

year deferral period and a one-year trading restriction). 

No awards were made under the 2020/21 STIP and therefore the value for the 2020/21 STIP is nil. 

Disclosure of STIP awards in the Statutory Remuneration Table on page 47 is based on the requirements of the 
Corporations Act 2001 (Cth) and applicable Australian Accounting Standards. The STIP awards are disclosed as either: 

–  A cash incentive for any cash bonus paid, or 
–  A share-based payment for any component awarded in deferred shares.  
Where share-based STIP awards involve deferral over multiple reporting periods, they are reported against each period in 
accordance with accounting standards. 

Long Term Incentive Plan (LTIP) 

LTIP Overview 

The LTIP is a four-year plan that involves an upfront award of a fixed number of Rights over Qantas shares. If 
performance and service conditions are achieved over a three-year period, Rights vest and convert to Qantas shares. 
The vested shares are then subject to a one-year trading restriction during which the shares cannot be traded and are 
subject to clawback. 

If the three-year performance conditions or service conditions are not met, the Rights lapse. 

51 

Q AN T A S  A N NU A L R E POR T   2 0 21  

Directors’ Report continued  

For the year ended 30 June 2021  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

Performance 
Conditions 

The performance measures for each of the 2019-2021 LTIP (tested at 30 June 2021), 2020-2022 LTIP (to be tested at 
30 June 2022) and 2021-2023 LTIP (to be tested at 30 June 2023) are Qantas’ TSR compared to: 

–  A global airline peer group 
–  ASX100 companies. 
Up to 50 per cent of the total number of Rights granted may vest based on Qantas’ TSR performance in comparison to 
the global airline peer group, and up to 50 per cent of the total number of Rights granted may vest based on Qantas’ TSR 
performance in comparison to the ASX100 companies. 

These Rights will only vest in full if Qantas’ TSR performance ranks at or above the 75th percentile compared to both the 
global airline peer group and the ASX100 companies. At the end of the performance period, the TSR performance of 
Qantas and each comparator company is determined based on their average closing share price over the final six 
months of the performance period. 

Qantas’ Financial Framework also targets top quartile TSR performance relative to global airline peers and ASX100 
companies. Therefore, relative TSR performance against these peer groups has been chosen as the performance 
measure for the LTIP for alignment. 

The peer groups selected provide a comparison of relative shareholder returns relevant to most Qantas investors: 

–  The global airline peer group was chosen for relevance to investors, including investors based outside Australia, with 

a primary interest in the aviation industry sector  

–  The ASX100 peer group was chosen for relevance to investors with a primary interest in the equity market for major 

Australian listed companies (of which Qantas is one). 

The vesting scale for both the ASX100 and the global listed airline peer groups is as follows: 

Qantas’ TSR Performance Relative to Each Peer Group 

Vesting Scale 

Below 50th percentile 

50th to 75th percentile 

Above 75th percentile 

Nil vesting 

Linear scale: 50 per cent to 100 per cent vesting 

100 per cent vesting 

The ASX100 peer group comprises those companies that make up the S&P/ASX100 Index at the commencement of the 
performance period. 

The global listed airline peer group has been selected with regard to its representation of Qantas’ key markets, full-
service and value-based airlines and the level of government involvement. For both the 2019-2021 LTIP and 2020-2022 
LTIP, the global listed airline peer group comprised: Air Asia, Air France/KLM, Air New Zealand, All Nippon Airways, 
American Airlines, Cathay Pacific, Delta Airlines, Deutsche Lufthansa, easyJet, International Consolidated Airlines Group, 
Japan Airlines, LATAM Airlines Group, Ryanair, Singapore Airlines, Southwest Airlines, United Continental and Virgin 
Australia. The peer group for the 2021-2023 LTIP was consistent, other than Virgin Australia, which was excluded due to 
entering voluntary administration. 

The Remuneration Committee regularly reviews the appropriateness of the performance measures. This includes 
considering other measures such as Return on Invested Capital. In 2020/21, the Remuneration Committee determined 
that the current measures continue to remain the most appropriate. These measures are aligned with returns achieved 
for shareholders and are consistent with the Group Financial Framework. 

If performance and service conditions are achieved over a three-year period, Rights vest and convert to Qantas shares. 

Any shares awarded under the LTIP will be subject to a one-year trading restriction.  

Shares subject to the trading restriction are not forfeited on cessation of employment but are subject to clawback. The 
additional trading restriction strengthens the ability to clawback vested equity, if required. 

In general, any Rights which have not vested are forfeited if the Executive ceases employment with the Qantas Group.  

In limited circumstances approved by the Board (for example, retirement, employer-initiated terminations (with no 
record of poor performance), death or total and permanent disablement), a deferred cash payment may be made. This 
payment is determined with regard to the value of the LTIP Rights which would have vested and converted to shares had 
they not lapsed, and the portion of the performance period that the Executive served prior to cessation of employment. 

The Board retains discretion to determine otherwise in appropriate circumstances, which may include retaining some or 
all of the LTIP Rights. 

Review of 
Performance 
Conditions 

Vesting of 
LTIP Award 

Trading Restriction 
(commencing with 
2020-2022 LTIP) 

Cessation of 
Employment 
(plans prior to  
1 July 2019) 

52 

Q AN T A S  A N NU A L R E POR T   2 0 21  

Directors’ Report continued  

For the year ended 30 June 2021  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

Cessation of 
Employment 
(commencing 
with 2020-2022 
LTIP) 

In general, when an Executive resigns, is terminated for cause or is terminated in other circumstances involving 
unacceptable performance or conduct, any Rights which have not vested will be forfeited. For any shares awarded under 
the LTIP that are now subject to an additional trading restriction, the Executive will continue to hold those shares and the 
additional trading restriction continues to apply. That is, forfeiture does not apply to those shares during the trading 
restriction period. These shares are subject to clawback. 

On cessation of employment, a tax liability arises on shares that are subject to the one-year trading restriction, 
notwithstanding that the trading restriction continues to apply. Accordingly, a portion of the shares may be released to 
assist with funding the tax liability that arises for the Executive. 

In limited circumstances (for example, retirement, employer-initiated terminations (with no record of poor 
performance), death or total and permanent disablement), Rights will remain on foot on a pro-rata basis and may vest 
at the end of the performance period, subject to the satisfaction of the relevant performance and service conditions of 
the LTIP. Any shares allocated following vesting of the LTIP will be subject to a trading restriction. 

Allocation 
Methodology 

The number of Rights granted to the CEO and Executive Management under the LTIP is calculated on a face value basis. 
This number of Rights is the maximum that may vest at the end of the performance period. 

The ‘Target’ LTIP opportunity for the CEO and other Executive KMP is provided on a face value basis in the Summary of 
Key Contract Terms on page 57. 

Allocation 
Methodology 
Used in 2020/21 
Award to the CEO 

At each year’s Annual General Meeting (AGM), Qantas seeks shareholder approval for any award of Rights to the CEO. At 
the 2020 AGM, shareholders approved an award of 1,349,000 Rights to the CEO (under the 2021-2023 LTIP), being the 
maximum number of Rights that may vest and convert to shares. 

The Notice of Meeting for the 2020 AGM set out the proposed number of LTIP Rights to be granted to the CEO on a face 
value basis as follows:  

Change of  
Control 

Disclosure 

Number of Rights awarded 

1,349,000 Rights awarded 

= 

= 

Base Pay x ‘Target’ LTIP Opportunity 

Face Value (Share Price) as at 30 June 2020 

$2,170,000 x 235% 

$3.78 

In the event of a change of control, the Board determines whether the LTIP Rights vest or otherwise. 

In addition to the required statutory disclosures, Qantas chooses to disclose the full value of LTIP awards that vest 
during the year in the Remuneration Outcomes Table on page 46. The full value is equal to the number of Rights vested, 
multiplied by the Qantas share price at the end of the performance period, even where these shares are subject to an 
additional one-year trading restriction. 

The statutory remuneration disclosure amortises the accounting value of LTIP awards over the relevant performance and 
service period as per the accounting standards. The accounting value for the LTIP awards does not have regard to 
whether performance conditions were achieved. 

53 

 
 
 
 
 
 
 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Directors’ Report continued  

For the year ended 30 June 2021  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

Other Benefits 

Non-Cash  
Benefits 

Non-Cash Benefits, as disclosed in the remuneration tables, include travel entitlements while employed and other minor 
benefits. 

Travel 

Travel concessions are provided to permanent Qantas employees, consistent with practice in the airline industry.  

Travel at concessionary prices is on a sub-load basis, that is, it is subject to considerable restrictions and limits on 
availability. The policy includes specified direct family members or a nominated travel companion. 

In addition to this, and consistent with practice in the airline industry, the CEO and Executive Management and their 
eligible beneficiaries are entitled to a number of trips for personal purposes at no cost to the individual. 

Post-employment travel concessions are also available to all permanent Qantas employees who qualify by achieving a 
service condition. The CEO and Executive Management and their eligible beneficiaries are also entitled to a number of 
trips for personal purposes at no cost to the individual after ceasing employment. An estimated present value of these 
entitlements accrues over the service period of the individual and is disclosed as a post-employment benefit. 

Superannuation 

Superannuation includes statutory and salary sacrifice superannuation contributions (or superannuation benefits 
provided through a defined benefit superannuation plan) and is disclosed as a post-employment benefit. 

Other  
Long-Term  
Benefits 

The movement in accrual of annual leave and long service leave is included in Other Long-Term Benefits. The 
accounting value of other long-term benefits may be negative, for example, where an Executive’s annual leave balance 
decreases as a result of taking more annual leave than they accrued during the year. 

Minimum Shareholding Guidelines 

Minimum 
Shareholding 
Guidelines 

The following shareholding guidelines were introduced with effect from 1 July 2019: 

Individual 

Guideline 

Non-Executive Directors 

1 times base fee 

CEO 

1.5 times Base Pay 

Executive Management 

0.75 times Base Pay 

Non-Executive Directors, the CEO and Executive Management have a maximum five-year period from the date of their 
appointment to the respective role or commencement of this guideline to accumulate the value of their shareholding.  

54 

 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Directors’ Report continued  

For the year ended 30 June 2021  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

ANNUAL INCENTIVE OUTCOME 2020/21 STIP  

6 
The Board determined that, despite strong performance against both the financial and non-financial components of the STIP Scorecard that 
would have permitted a substantial award under the 2020/21 STIP (as outlined in the table below), the continuing impact of COVID-19 border 
closures and travel restrictions on Qantas’ operations and financial position did not warrant any awards. Therefore, the Board applied its 
discretion and determined the STIP Scorecard outcome to be zero. 

Nonetheless, in the interests of transparency, the table below summarises performance versus target against each scorecard category under 
the 2020/21 STIP. 

Scorecard 
Category/ 
Strategic Objective  Measures 

Cash 
Preservation 

Operating cash flow 

Recovery Plan 
and Growth 

Restructuring 
benefits 

Scorecard 
Weighting 
‘Target’ 
(Range of 
Outcomes) 

30% 
(0-45%) 

20% 
(0-30%) 

Customer 

Leading 
Domestic Market 
Position 

Qantas Loyalty  

Underlying EBIT 

Net Promoter Score 
(NPS) – for 
domestic airlines 
and Qantas 
Frequent Flyer 

External 
Reputation/Trust 

Punctuality 

Corporate Share – 
Qantas Group 

Small and Medium-
sized Enterprise 
(SME) Share – 
Qantas Airlines 

Jetstar Capacity 
Share 

20% 
(0-30%) 

Workplace and 
Operational 
Safety 

Workplace Safety 
measures 

15% 
(0-22.5%) 

Board’s 
assessment of 
Operational Safety 
and ‘Work Well’/’Fly 
Well’ Programs 

Actual 
Outcome 

Comment 

The net cash outflow from operating activities of ($386) million for 
2020/21 was ahead of the target set by the Board. Therefore, there was 
an above target contribution under this measure to the STIP Scorecard.  

Recovery Plan initiatives have delivered $650 million of structural cost 
benefits.  

Qantas Loyalty partially achieved its Earnings Before Interest and Tax 
(EBIT) target for 2020/21.This scorecard category achieved an at target 
outcome and therefore a full contribution to the STIP Scorecard. 

15% 
(0-22.5%) 

NPS targets for all key domestic airlines and Qantas Frequent Flyer 
were exceeded despite significant disruption caused by border closures. 

Reputation/Trust target was partially achieved. 

Qantas Domestic and QantasLink combined achieved the on-time 
performance target, with 86.2 per cent of flights on time. 

Overall, there was an above target outcome to the STIP Scorecard under 
the Customer measure. 

Qantas Group’s revenue share of the domestic corporate travel market 
and Qantas Airlines’ revenue share of the SME domestic travel market 
targets were exceeded. 

Jetstar exceeded its Australian domestic market capacity share target.  

Overall, there was an above target outcome to the STIP Scorecard under 
the Leading Domestic Market Position. 

Workplace Safety targets overall were exceeded. 

Operational Safety performance continued to remain strong. 

‘Work Well’/’Fly Well’ program performance for the year was good. 

Overall, there was an above target outcome to the STIP Scorecard under 
the Workplace and Operational Safety measure. 

2020/21 STIP Scorecard Outcome 

100% 
(0-150%) 

0% 

Zero outcome reflects exercise of Board’s discretion. 

KEY: 

Target achieved  
or exceeded  

Partial achievement  
against targets 

No achievement  

against targets 

55 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Directors’ Report continued  

For the year ended 30 June 2021  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

Additional Descriptions of 2020/21 STIP Scorecard Measures 

Cash Preservation  Cash preservation was critical to our business in 2020/21. Operating cash flow was selected as the primary financial 

performance measure under the STIP for the Qantas Group for 2020/21. 

Recovery Plan and 
Growth 

The post-COVID-19 Three-Year Recovery Plan, including delivering on the rightsizing and restructuring initiatives, was a 
strategic priority for 2020/21. Therefore, a restructuring benefit target was included as a performance measure.  

To support the strategic initiative of growing diversified earnings, a STIP target was set to grow Qantas Loyalty EBIT. 

Customer 

Customer service is measured against NPS targets. 

This is a survey-based measure of how strongly our customers promote the services of our businesses. Individual NPS 
targets are set for Qantas Domestic, QantasLink, Qantas Frequent Flyer and Jetstar Australia Domestic. 

Maintaining our reputation during a period of significant transformation and uncertain flying resulting from multiple 
border closures was a key area of focus. Reputation/Trust is a survey-based measure of how trusted Qantas is as a 
brand in the community.  

On-time departures for Qantas Domestic and QantasLink continue to be a particular area of focus and is therefore 
included as a STIP measure. As agreed with and reported to the Bureau of Infrastructure, Transport and Regional 
Economics (BITRE), punctuality is measured as the number of flights operating on-time (on an on-time departure 
basis) as a percentage of the total number of flights operated. 

Leading Domestic 
Market Recovery 

To support the strategic initiatives of maximising our domestic position through the dual brand strategy, STIP targets 
were set in relation to our Australian domestic share of the corporate and Small and Medium-sized Enterprise (SME) 
travel markets and Jetstar domestic capacity share. 

Workplace and 
Operational  
Safety 

As safety is always our first priority, the STIP Scorecard includes an assessment of both Workplace and Operational 
safety. In addition, the Board retains an overriding discretion to scale down the STIP outcome (or reduce it to zero) in 
the event of a material aviation safety incident. This is in addition to the Board’s overall discretion over STIP awards. 
Any such decision would be made considering the specific circumstances and following the recommendation of the 
Safety, Health, Environment and Security Committee.  

The Safety, Health, Environment and Security Committee performs an assessment of both Workplace Safety 
performance and Operational Safety performance. 

The objective of the Workplace Safety targets is to reduce employee injuries. Targets were therefore set across: 

–  Total Recordable Injury Frequency Rate  
–  Lost Work Case Frequency Rate 
–  Short Term Impairment Injury Frequency Rate 
–  Long Term Impairment Injury Frequency Rate.  
Operational Safety performance is assessed against outcome-based measures (including operational occurrences 
that pose a significant threat to the safety of employees and customers) and risk-based lead indicators commonly 
associated with aviation industry accidents, such as flight data trends, Technical Dispatch Reliability and reporting 
rates. 

‘Work Well’/’Fly Well’ programs are assessed against outcomes associated with minimising our customers’ and 
employees’ exposure to COVID-19. This includes implementation and effectiveness of controls to prevent clusters both 
on-board and in the workplace, and customer satisfaction with the Group’s response to the pandemic. 

56 

 
 
 
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Directors’ Report continued  

For the year ended 30 June 2021  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

7 

LONG TERM INCENTIVE OUTCOME 2019-2021  

Qantas TSR Performance1 

Qantas TSR Rank vs. Airlines 

Qantas TSR Rank vs. ASX100 

Vesting of 2019-2021 LTIP 

(16%) 

4th 

70th 

50% 

Prior to COVID-19, Qantas’ TSR Performance was positive. As at 30 June 2021, Qantas’ three-year TSR Performance was (16%). 

The three-year performance measures under the 2019-2021 LTIP are Qantas’ TSR compared to: 

–  A global airline peer group 
–  ASX100 companies. 
The airline industry continues to be severely impacted by COVID-19 as travel restrictions and border closures continued in 2020/21 and 
therefore Qantas’ TSR performance versus other ASX100 companies was below median.  

Qantas continues to outperform the majority of companies in the global airline peer group, with top quartile relative TSR performance versus 
airline peer group companies achieved for the sixth straight rolling three-year period. 

Based on this performance, 50 per cent vesting was achieved. 

Qantas’ Three-Year TSR Performance1 vs Peer Groups (%)  

1. 

TSR performance, applying the LTIP performance test methodology (which uses the average closing share price over the six months preceding the test date of 30 June 2021). 

SUMMARY OF KEY CONTRACT TERMS AS AT 30 JUNE 2021 

8 
Contract Details 

Base Pay per contract 

Actual Base Pay1 

Pay Mix: 
–  2020/21 STIP ‘Target’2 
–  2020/21 LTIP ‘Target’2,3 
–  2019/20 STIP ‘Target’2 
–  2019/20 LTIP ‘Target’2,3 

Notice 

Alan Joyce4 

Andrew David5 

Gareth Evans5 

Vanessa Hudson5 

Olivia Wirth5 

$2,170,000 

$1,020,000 

$1,800,000 

$969,000 

$1,081,000 

$1,026,950 

$1,020,000 

$969,000 

$867,000 

$823,650 

50% 
235% 
100% 
185% 

40% 
135% 
80% 
95% 

40% 
135% 
80% 
95% 

40% 
135% 
80% 
95% 

40% 
135% 
80% 
95% 

An annual benefit of trips for these Executives and eligible beneficiaries during employment,6 at no cost 
to the individual, is as follows: 

4 long-haul 
12 short-haul 

2 long-haul 
6 short-haul 

2 long-haul 
6 short-haul 

2 long-haul 
6 short-haul 

2 long-haul 
6 short-haul 

The same benefit is provided for use post-employment, based on the period of service in an Executive 
Management role within the Qantas Group. 

Employment may be terminated by either the Executive or Qantas by providing six months’ written 
notice.7 Each Executive’s contract includes a provision that limits any termination payment to the 
statutory limit prescribed under the Corporations Act 2001 (Cth). 

Severance 

A severance payment of six months’ Base Pay applies where termination is initiated by Qantas.7 

1.  Actual Base Pay is the Base Pay per contract less the zero pay in July 2020 and a 35% reduction in pay from August to October 2020 for the CEO, and a 15% reduction from 

1 July 2020 to 31 October 2020 for Executive KMP.   
2.  Opportunity expressed as a percentage of Base Pay. 
3.  Rights awarded on a face value basis.  
4.  Target Remuneration Mix for the CEO for 2020/21 was Base Pay 26%, Annual Incentive 13% and Long Term Incentive (on a face value basis) 61%. With Long Term Incentive valued on 

a fair value basis, the pay mix was Base Pay 33%, Annual Incentive 17%, Long Term Incentive 50%. 

5.  Target Remuneration Mix for Executive KMP for 2020/21 was Base Pay 36%, Annual Incentive 15% and Long Term Incentive (on a face value basis) 49%. With Long Term Incentive 

valued on a fair value basis, the pay mix was Base Pay 44%, Annual Incentive 17% and Long Term Incentive 39%. 

6.  These benefits are not cumulative and lapse if they are not used during the calendar year in which the entitlements arise. 
7.  Other than for misconduct or unsatisfactory performance.

57 

 
 
 
 
 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Directors’ Report continued  

For the year ended 30 June 2021  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

QANTAS FINANCIAL PERFORMANCE HISTORY  

9 
To provide further context on Qantas’ performance, the following graphs outline a five-year history of key financial metrics: 

Return on Invested Capital (ROIC%) 

Underlying Profit before Tax1 ($M) 

Operating Cash Flow ($M) 

1.  Underlying Profit Before Tax (Underlying PBT) is the primary reporting measure used by the Qantas Group’s Chief Operating Decision-Making bodies, being the Chief Executive 

Officer, Group Management Committee and the Board of Directors, for the purpose of assessing the performance of the Group. Statutory (Loss)/Profit After Tax for 2020/21 was 
($1,728) million (2020: ($1,964) million; 2019: $840 million; 2018: $953 million; and 2017: $853 million).  

Qantas’ Five-Year TSR Performance 

10  EQUITY INSTRUMENTS 
The following tables set out the holdings of equity instruments granted as remuneration.  

Shares Awarded Under the Short Term Incentive Plan 
The following table details shares awarded under the Short Term Incentive Plan that are subject to a deferral period: 

Number of Shares 

Short Term Incentive Plan 

1 July 2020 

Commenced  
as KMP 

Alan Joyce 

Andrew David 

Gareth Evans 

Vanessa Hudson2 

Olivia Wirth 

Tino La Spina3 
ceased as KMP 31 August 2020 

2021 
2020 

2021 
2020 

2021 
2020 

2021 
2020 

2021 
2020 

2021 
2020 

251,886 
501,130 

83,168 
142,616 

97,669 
170,838 

52,894 
n/a 

74,307 
124,706 

87,510 
145,120 

- 
- 

- 
- 

- 
- 

- 
52,894 

- 
- 

- 
- 

Granted1 

- 
97,768 

- 
33,088 

- 
38,963 

- 
- 

- 
31,250 

- 
34,926 

Vested and 
Transferred 

(154,118) 
(347,012) 

(50,080) 
(92,536) 

(58,706) 
(112,132) 

(26,309) 
n/a 

(43,057) 
(81,649) 

(87,510) 
(92,536) 

Forfeited 

Employment  30 June 2021 

Ceased 

- 
- 

- 
- 

- 
- 

- 
- 

- 
- 

- 
- 

- 
- 

- 
- 

- 
- 

- 
- 

- 
- 

- 
- 

97,768 
251,886 

33,088 
83,168 

38,963 
97,669 

26,585 
52,894 

31,250 
74,307 

n/a 
87,510 

1.  Shares awarded under the 2018/19 STIP awards (granted 30 August 2019) were delivered to participants in deferred shares that are subject to a two-year deferral period. The 

deferral period on these shares applied throughout 2020/21.  

2.  Ms Hudson commenced as a KMP on 1 October 2019. 
3.  Mr La Spina ceased as a KMP on 31 August 2020 and ceased employment with Qantas on 30 November 2020. All restricted shares were released on cessation of employment. 

58 

 
 
 
 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Directors’ Report continued  

For the year ended 30 June 2021  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

Rights Awarded Under the Long Term Incentive Plan 
The following table details Rights awarded under the Long Term Incentive Plan that are subject to performance hurdles that are yet to be 
tested, and vested Rights that have not yet converted into shares.  

Long Term Incentive Plan  

Alan Joyce4 

Andrew David 

Gareth Evans 

Vanessa Hudson6 

Olivia Wirth 

Tino La Spina7 

1 July 2020 

2,081,000 
2,510,000 

503,000 
616,500 

532,500 
697,500 

246,500 
n/a 

360,500 
337,500 

503,000 
616,500 

2021 
2020 

2021 
2020 

2021 
2020 

2021 
2020 

2021 
2020 

2021 
2020 

Number of Rights 

Commenced 
as KMP 

Granted1,2 

Vested and 
Transferred3 

Lapsed/  
Forfeited 

Ceased 
Employment 

- 
- 

- 
- 

- 
- 

- 
97,000 

- 
- 

- 
- 

1,349,000 
743,000 

- 
(1,172,000) 

- 
- 

(83,000) 
- 

(88,000) 
- 

(17,500) 
- 

(37,250) 
- 

- 
- 

- 
- 

- 
- 

- 
- 

- 
- 

(83,000) 
(293,000) 

(88,000) 
(355,000) 

(17,500) 
n/a 

(37,250) 
(129,500) 

(83,000) 
(293,000) 

(207,965) 
- 

(212,035) 
- 

364,500 
179,500 

386,000 
190,000 

364,500 
149,500 

309,500 
152,500 

- 
179,500 

30 June 20215 

3,430,000 
2,081,000 

701,500 
503,000 

742,500 
532,500 

576,000 
246,500 

595,500 
360,500 

n/a 
503,000 

1.  Rights under the 2021-2023 LTIP were granted on 23 October 2020 to Mr Joyce (following approval by shareholders at the 2020 AGM) and 11 September 2020 for other Executives 

and will be tested against the performance hurdles as at 30 June 2023. The number of Rights granted was determined using the face value of a Right on 30 June 2020 of $3.78, 
being the start of the performance period. The fair value of a Right on the grant date was $3.07 for Mr Joyce and $2.235 per Right for other Executives. 

2.  Rights under the 2020-2022 LTIP were granted on 25 October 2019 to Mr Joyce (following approval by shareholders at the 2019 AGM) and 4 October 2019 for other Executives and 
will be tested against the performance hurdles as at 30 June 2022. The number of Rights granted was determined using the face value of a Right on 30 June 2019 of $5.40, being 
the start of the performance period. The fair value of a Right on the grant date was $3.59 for Mr Joyce and $4.06 per Right for other Executives. 

3.  50% of Rights under the 2018-2020 LTIP (granted on 5 September 2017 for other Executives) vested following the testing of performance hurdles as at 30 June 2020 and the 

Board’s approval of the 2018-2020 LTIP vesting outcome on 21 August 2020.  

4.  Rights under the 2018-2020 LTIP (granted on 27 October 2017 to Mr Joyce) are included in the 30 June 2021 balance. The number of Rights granted was determined using the face 

value of a Right on 30 June 2017 of $5.72, being the start of the performance period. The fair value of a Right on the grant date was $3.30 for Mr Joyce. 50% vesting was achieved 
following the testing of performance hurdles as at 30 June 2020. Notwithstanding that the LTIP conditions were partially achieved, the CEO offered, and the Board agreed, to defer 
the decision until at least August 2021 as to whether his Rights will be forfeited or allowed to convert to shares. The CEO and the Board have agreed to further defer the decision until 
August 2022. 

5.  Rights under the 2019-2021 LTIP (granted on 26 October 2018 to Mr Joyce and 5 September 2018 for other Executives) are included in the 30 June 2021 balance. The number of 

Rights granted was determined using the face value of a Right on 30 June 2018 of $6.16, being the start of the performance period. The fair value of a Right on the grant date was 
$2.33 for Mr Joyce and $3.35 per Right for other Executives. For Executive Management, 50% of these Rights vested following the testing of performance hurdles as at 30 June 2021 
and the Board’s approval of the 2019-2021 LTIP vesting outcome on 25 August 2021. The CEO offered, and the Board agreed, to defer the decision until at least August 2022 as to 
whether his Rights will be forfeited or allowed to convert to shares. 

6.  Ms Hudson commenced as a KMP on 1 October 2019. 
7.  Mr La Spina ceased as a KMP on 31 August 2020 and ceased employment with Qantas on 30 November 2020. Rights under the 2019-2021 LTIP lapsed on termination and were 

replaced by a deferred cash payment prorated for the portion of the performance period employed. Rights under the 2020-2022 LTIP continue to remain on foot on a pro-rata basis 
for the portion of the performance period employed and may vest and convert to shares at the end of the performance period subject to achievement of the original LTIP 
performance conditions. Any shares allocated following vesting of the LTIP will be subject to a one-year trading restriction. 

Equity Holdings and Transactions 
Executive KMPs or their related parties directly, indirectly or beneficially held shares in the Qantas Group as detailed in the table below: 

Key Management 
Personnel – Executives 

Interest in Shares  
1 July 2020 

Commenced as 
KMP 

Awarded as 
Remuneration 

Rights Converted 
to Shares 

Other 
Changes1 

Interest in Shares  
30 June 20212 

Alan Joyce 

Andrew David 

Gareth Evans 

Vanessa Hudson 

Olivia Wirth 

Tino La Spina3 
ceased as KMP 31 August 2020 

2,980,810 

83,168 

546,604 

58,568 

74,307 

345,399 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

83,000 

88,000 

17,500 

37,250 

83,000 

9,433 

2,990,243 

- 

- 

9,433 

(80,307) 

(428,399) 

166,168 

634,604 

85,501 

31,250 

n/a 

1.  Other Changes include shares purchased, sold, forfeited, and on cessation as a KMP. 
2.  Shares awarded under the 2018/19 STIP are subject to a deferral period until after the release of the 2020/21 full-year financial results.  
3.  Mr La Spina ceased as a KMP on 31 August 2020 and ceased employment with Qantas 30 November 2020. 

Other than share-based payment compensation, all equity instrument transactions between the Executive KMP, including their related 
parties, and Qantas during the year have been on an arm’s length basis. 

59 

 
 
 
 
 
 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Directors’ Report continued  

For the year ended 30 June 2021  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

Performance Remuneration Affecting Future Periods  
The fair value of share-based payments granted is amortised over the service period, therefore, remuneration in respect of these awards may 
be reported in future years. The following table summarises the maximum value of the awards that will be reported in the statutory 
remuneration tables in future years, assuming all performance conditions are met. The minimum value of these awards is nil should 
performance conditions not be satisfied.  

Future Expense by Plan 

Future Expense by Financial Year 

STIP Awards 

LTIP Awards 

Executives 

Alan Joyce 

Andrew David 

Gareth Evans 

Vanessa Hudson 

Olivia Wirth 

2018/1
9 
 $’000 

2019/20 
 $’000 

2020/2
1 
 $’000 

31 

11 

12 

8 

10 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

2019-2021 
$’000 

2020-2022 
 $’000 

2021-2023 
 $’000 

Total 
 $’000 

2022 
 $’000 

2023 
 $’000 

2024 
 $’000 

Total 
 $’000 

89 

28 

29 

11 

24 

1,098 

3,167  4,385 

2,523 

1,619 

243 

4,385 

268 

284 

224 

228 

557 

591 

557 

473 

864 

916 

800 

735 

525 

558 

468 

447 

296 

313 

289 

251 

43 

45 

43 

37 

864 

916 

800 

735 

11  NON-EXECUTIVE DIRECTOR FEES 
Non-Executive Director fees are determined within an aggregate Non-Executive Directors’ fee pool limit. An annual total fee pool of $3 million 
(excluding industry standard travel entitlements received) was approved by shareholders at the 2016 AGM. Total Non-Executive Directors’ 
remuneration (excluding industry standard travel entitlements received and other non-cash benefits) for the year ended 30 June 2021 
was $2.25 million (2020: $1.92 million), which is within the approved annual fee pool. Non-Executive Directors’ remuneration reflects the 
responsibilities of Non-Executive Directors. Fees are benchmarked against Non-Executive Director fees of ASX50 companies and revenue-
based peer groups.  

Non-Executive Director fees remained unchanged in 2020/21. In addition, the Chairman elected to forgo 100 per cent of his fees from 1 April 
2020 until 31 July 2020 and took a 35 per cent reduction in fees from August through to 31 October 2020. Non-Executive Directors elected to 
forgo 100 per cent of their fees from 1 April 2020 to 30 June 2020 and took a 15 per cent reduction in fees from 1 July 2020 to 31 October 
2020. Furthermore, Non-Executive Director fees in 2019/20 were lower than fees in 2020/21 due to the fees that directors elected to forgo in 
2019/20. Consistent with the Group-wide wage freeze there are no planned fee increases for Non-Executive Directors for 2021/22. 

Board Fees – per Contract 

Actual Board Fees3 

Board 

Committees1 

Chair2 

$610,000 

$505,792 

Member 

$158,000 

$150,100 

Chair 

$63,500 

$60,325 

Member 

$31,750 

$30,163 

1.  The committees are the Audit Committee, Remuneration Committee, Nominations Committee and Safety, Health, Environment and Security Committee. 
2.  The Chairman does not receive any additional fees for serving on or chairing any Board Committee. 
3.  Actual Board Fees are the Board Fees per agreement less the zero pay in July 2020 and a 35% reduction in fees from August to October 2020 for the Chairman, and a 15% reduction 

from 1 July 2020 to 31 October 2020 for Non-Executive Directors. 

Non-Executive Directors do not receive any performance-related remuneration. Overseas-based Non-Executive Directors are paid a travel 
allowance when travelling on international journeys of greater than six hours to attend Board and committee meetings or Board-related 
activities requiring the participation of all Directors. 

In December 2019, a Non-Executive Director Fee Sacrifice Share Acquisition Plan was introduced whereby Non-Executive Directors can elect 
to sacrifice a percentage of their Board or Board and Committee fees in return for a grant of Rights to the equivalent value of the same 
number of Qantas ordinary shares. Each Right granted will convert automatically to one fully-paid Qantas ordinary share at the Conversion 
Date, which is six months from the Grant Date, subject to remaining as a Non-Executive Director on the Conversion Date. The plan is designed 
to provide Non-Executive Directors the opportunity to build their shareholding in a tax effective manner and to further align their interests 
with the interests of shareholders. The plan commenced in March 2020, but following approval from the Board, each participating Non-
Executive Director elected to withdraw as a result of the Board’s decision to receive nil fees from 1 April 2020 to 30 June 2020. The plan 
recommenced from August 2020. Fees elected to be sacrificed in return for a grant of Rights continue to be reported as ‘Base Pay’ in the 
remuneration disclosures. 

All Non-Executive Directors and eligible beneficiaries receive travel entitlements. The Chair and eligible beneficiaries are each entitled to four 
long-haul trips and 12 short-haul trips each calendar year and all other Non-Executive Directors and eligible beneficiaries are each entitled to 
three long-haul trips and nine short-haul trips each calendar year. These flights are not cumulative and lapse if they are not used during the 
calendar year in which the entitlement arises. 

Post-employment, the Chair and eligible beneficiaries are each entitled to two long-haul trips and six short-haul trips for each year of service, 
and all other Non-Executive Directors and eligible beneficiaries are each entitled to one long-haul trip and three short-haul trips for each year 
of service. The accounting value of the travel benefit is captured in the remuneration table (as a non-cash benefit for travel during the year and as 
a post-employment benefit). 

60 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Directors’ Report continued  

For the year ended 30 June 2021  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

Remuneration for 2020/21 – Non-Executive Directors 

$’000 

Richard Goyder 
Chair  

Maxine Brenner 
Non-Executive Director 

Jacqueline Hey 
Non-Executive Director 

Belinda Hutchinson 
Non-Executive Director 

Michael L'Estrange 
Non-Executive Director 

Paul Rayner 
Non-Executive Director 

Todd Sampson 
Non-Executive Director 

Antony Tyler2 
Non-Executive Director 

Barbara Ward 
Non-Executive Director 

Total 

2021 

2020 

2021 

2020 

2021 

2020 

2021 

2020 

2021 

2020 

2021 

2020 

2021 

2020 

2021 

2020 

2021 

2020 

2021 

2020 

Short-Term Employee Benefits 

Post-Employment Benefits 

Base Pay1 
(Cash) 

Non-Cash 
Benefits 

Sub-Total 

Superannuation 

Travel 

Sub-Total 

Total 

486 
442 

192 
152 

167 
130 

197 
152 

192 
152 

223 
175 

167 
130 

241 

186 

249 

198 

2,114 

1,717 

25 
37 

8 
57 

- 
11 

3 
51 

- 
11 

5 
24 

4 
106 

- 

- 

- 

39 

45 

336 

511 
479 

200 
209 

167 
141 

200 
203 

192 
163 

228 
199 

171 
236 

241 

186 

249 

237 

2,159 

2,053 

20 
16 

18 
14 

13 
12 

14 
14 

18 
14 

18 
15 

13 
12 

- 

- 

22 

16 

136 

113 

29 
29 

11 
12 

11 
12 

11 
12 

11 
12 

11 
12 

11 
12 

11 

12 

11 

12 

49 
45 

29 
26 

24 
24 

25 
26 

29 
26 

29 
27 

24 
24 

11 

12 

33 

28 

560 
524 

229 
235 

191 
165 

225 
229 

221 
189 

257 
226 

195 
260 

252 

198 

282 

265 

117 

125 

253 

238 

2,412 

2,291 

1.   Base Pay includes any amounts that the Non-Executive Director elects to salary sacrifice in return for a grant of Rights under the Non-Executive Director Fee Sacrifice Share 

Acquisition Plan. 

2.   Mr Tyler received no travel allowance during 2020/21 (2020: $25,000 was included in Base Pay (Cash)). 

61 

 
 
 
 
 
 
 
 
 
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Directors’ Report continued  

For the year ended 30 June 2021  

REMUNERATION REPORT (AUDITED) (CONTINUED) 

Equity Holdings and Transactions 
Non-Executive Director KMP or their related parties directly, indirectly or beneficially held shares in the Qantas Group as detailed in the table 
below: 

Key Management Personnel – Non-Executive Directors 

Interest in  
Shares as at  
30 June 2020 

Conversion of Rights 
to Ordinary Shares1 

Other  
Changes2 

Interest in  
Shares as at  
30 June 2021 

Richard Goyder 

Maxine Brenner 

Jacqueline Hey 

Belinda Hutchinson 

Michael L’Estrange  

Paul Rayner 

Todd Sampson 

Antony Tyler 

Barbara Ward 

130,000 

30,065 

38,170 

16,200 

15,012 

287,909 

14,095 

52,000 

44,694 

- 

- 

- 

8,432 

- 

8,020 

4,010 

- 

- 

9,433 

9,433 

9,433 

9,433 

14,433 

9,433 

9,433 

- 

9,433 

139,433 

39,498 

47,603 

34,065 

29,445 

305,362 

27,538 

52,000 

54,127 

1.  Ordinary Shares issued upon conversion of Rights acquired under the Non-Executive Director Fee Sacrifice Share Acquisition Plan. 
2.  Other Changes includes shares purchased and sold. 

Rights acquired under the Non-Executive Director Fee Sacrifice Share Acquisition Plan 

The following table details Rights acquired under the Non-Executive Director Fee Sacrifice Share Acquisition Plan by Non-Executive Director 
KMP or their related parties: 

Key Management Personnel – Non-Executive Directors 

Interest in  
Rights as at  
30 June 2020 

Acquired by Fee 
Sacrifice1 

Converted to 
Ordinary Shares 

Interest in  
Rights as at  
30 June 2021 

Richard Goyder 

Maxine Brenner 

Jacqueline Hey 

Belinda Hutchinson 

Michael L’Estrange  

Paul Rayner 

Todd Sampson 

Antony Tyler 

Barbara Ward 

- 

- 

- 

- 

- 

- 

- 

- 

- 

18,347 

- 

9,512 

15,094 

- 

14,356 

7,178 

- 

- 

- 

- 

- 

(8,432) 

- 

(8,020) 

(4,010) 

- 

- 

18,347 

- 

9,512 

6,662 

- 

6,336 

3,168 

- 

- 

1.  Number of Rights acquired under the Non-Executive Director Fee Sacrifice Share Acquisition Plan. Rights acquired on 1 September 2020 (Fair value of $3.7430 per Right) converted 
to restricted Ordinary Shares on 26 February 2021. Rights acquired on 5 March 2021 (Fair Value of $4.9871) remained outstanding at 30 June 2021 and converted to restricted 
Ordinary shares on 27 August 2021.   

All equity instrument transactions between the Non-Executive Director KMP, including their related parties, and Qantas during the year have 
been on an arm’s length basis. 

Loans and Other Transactions with Key Management Personnel  
No KMP or their related parties held any loans from the Qantas Group during or at the end of the year ended 30 June 2021 or prior year. 

A number of KMPs and their related parties have transactions with the Qantas Group. All transactions are conducted on normal commercial 
arm’s length terms.   

62 

 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Directors’ Report continued  

For the year ended 30 June 2021  

ENVIRONMENTAL OBLIGATIONS 

The Qantas Group’s operations are subject to a range of Commonwealth, State, Territory and international environmental legislation. The 
Qantas Group is committed to environmental sustainability with high standards for environmental performance. The Board places particular 
focus on the environmental aspects of its operations through the Safety, Health, Environment and Security Committee, which is responsible 
for monitoring compliance with these regulations and reporting to the Board. 

The Directors are satisfied that adequate systems are in place for the management of the Qantas Group’s environmental exposures and 
environmental performance. The Directors are also satisfied that relevant licences and permits are held and that appropriate monitoring 
procedures are in place to ensure compliance with those licences and permits. Any significant environmental incidents are reported to 
the Board. 

INDEMNITIES AND INSURANCE 

Under the Qantas Constitution, Qantas indemnifies, to the extent permitted by law, each Director and Company Secretary of Qantas against 
any liability incurred by that person as an officer of Qantas. 

The Directors and the Company Secretaries listed on pages 32 to 33 and individuals who formerly held any of these positions have the benefit 
of the indemnity in the Qantas Constitution. Members of Qantas’ Executive Management team and certain former members of the Executive 
Management team have the benefit of an indemnity to the fullest extent permitted by law and as approved by the Board. In respect of non-audit 
services, KPMG, Qantas’ auditor, has the benefit of an indemnity to the extent KPMG reasonably relies on any information provided by Qantas 
which is false, misleading or incomplete. No amount has been paid under any of these indemnities during 2020/21 or to the date of this Report. 

Qantas has insured against amounts which it may be liable to pay on behalf of Directors and officers or which it otherwise agrees to pay by 
way of indemnity. 

During the year, Qantas paid a premium for Directors’ and Officers’ liability insurance policies, which cover all Directors and officers of the 
Qantas Group. Details of the nature of the liabilities covered, and the amount of the premiums paid in respect of the Directors’ and Officers’ 
insurance policies, are not disclosed, as disclosure is prohibited under the terms of the contracts. 

NON-AUDIT SERVICES 

During the year, Qantas’ auditor, KPMG, performed certain other services in addition to its statutory duties. The Directors are satisfied that: 

a.  The non-audit services provided during 2020/21 by KPMG as the external auditor were compatible with the general standard of 

independence for auditors imposed by the Corporations Act 2001 (Cth) 

b.  Any non-audit services provided during 2020/21 by KPMG as the external auditor did not compromise the auditor independence 

requirements of the Corporations Act 2001 (Cth) for the following reasons: 

–  KPMG services have not involved partners or staff acting in a managerial or decision-making capacity within the Qantas Group or being 

involved in the processing or originating of transactions 

–  KPMG non-audit services have only been provided where Qantas is satisfied that the related function or process will not have a material 

bearing on the audit procedures 

–  KPMG partners and staff involved in the provision of non-audit services have not participated in associated approval or authorisation 

processes 

–  A description of all non-audit services undertaken by KPMG and the related fees has been reported to the Board to ensure complete 

transparency in relation to the services provided 

–  The declaration required by section 307C of the Corporations Act 2001 (Cth) confirming independence has been received from KPMG. 

A copy of the lead auditor’s independence declaration as required under section 307C of the Corporations Act 2001 (Cth) is included on 
page 64.  

Details of the amounts paid to KPMG for audit and non-audit services provided during the year are set out in Note 28 to the Financial 
Statements. 

63 

Q AN T A S  A N NU A L R E POR T   2 0 21  

Directors’ Report continued 

For the year ended 30 June 2021  

LEAD AUDITOR’S INDEPENDENCE DECLARATION UNDER SECTION 307C OF THE CORPORATIONS ACT 2001 

To: The Directors of Qantas Airways Limited 

I declare that, to the best of my knowledge and belief, in relation to the audit for the financial year ended 30 June 2021, there  
have been: 

i.  no contraventions of the auditor independence requirements as set out in the Corporations Act 2001 in relation to the audit,  

and 

ii.  no contraventions of any applicable code of professional conduct in relation to the audit. 

KPMG 
Sydney 

17 September 2021 

Andrew Yates 
Partner 

KPMG, an Australian partnership and a member firm of the 
KPMG global organization of independent member firms 
affiliated with KPMG International Limited, a private English 
company limited by guarantee. All rights reserved. 
The KPMG name and logo are trademarks used under license 
by the independent member firms of the KPMG global 
organization. 

Limited liability by a scheme approved 
under Professional Standards Legislation 

Rounding 
Qantas is a company of a kind referred to in Australian Securities and Investments Commission (ASIC) Corporations (Rounding in 
Financial/Directors’ Reports) Instrument 2016/191 and in accordance with that Instrument, amounts in this Directors’ Report and the 
Financial Report have been rounded to the nearest million dollars unless otherwise stated. 

Signed pursuant to a Resolution of the Directors:  

Richard Goyder 
Chairman 

17 September 2021 

Alan Joyce 
Chief Executive Officer 

17 September 2021 

64 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Financial Report 

For the year ended 30 June 2021 

FINANCIAL STATEMENTS 

Consolidated Income Statement 

Consolidated Statement of Comprehensive Income 

Consolidated Balance Sheet 

Consolidated Statement of Changes in Equity 

Consolidated Cash Flow Statement 

NOTES TO THE FINANCIAL STATEMENTS 

Statement of Compliance And Basis of Preparation 

Investments Accounted For Under The Equity Method 

1 
2  Operating Segments, Underlying Profit Before Tax and Return on Invested Capital 
3  Earnings Per Share 
4  Revenue and Other Income 
5  Depreciation and Amortisation 
6  Net Gain on Disposal of Assets 
7  Other Expenditure 
8  Net Finance Costs 
Income Tax benefit 
9 
10  Dividends and Other Shareholder Distributions 
11  Receivables 
12 
Inventories 
13  Assets Classified as Held for Sale 
14 
15  Property, Plant and Equipment 
16  Leases 
Intangible Assets 
17 
18  Deferred Tax Assets 
19  Other Assets 
20  Revenue Received in Advance 
21  Net on Balance Sheet Debt 
22  Provisions 
23  Capital 
24  Government Grants and Assistance 
25  Impairment Of Assets and Related Costs 
26  Share-based Payments 
27  Financial Risk Management 
28  Auditor’s Remuneration 
29  Notes to the Consolidated Cash Flow Statement 
30  Superannuation 
31  Deed of Cross Guarantee 
32  Related Parties 
33  Parent Entity Disclosures – Qantas Airways Limited 
34  Contingent Liabilities 
35  Post-Balance Sheet Date Events  
36  Material Business Risks 
37  Summary of Significant Accounting Policies 
38  New Standards and Interpretations not yet Adopted by the Group 

Directors’ Declaration 

Independent Auditor’s Report 

66 

67 

68 

69 

71 

72 
75 
81 
81 
82 
82 
82 
83 
83 
84 
85 
85 
85 
86 
87 
88 
89 
90 
91 
92 
92 
93 
94 
95 
96 
101 
103 
109 
109 
110 
112 
114 
115 
117 
117 
118 
120 
132 

133 

134 

65 

 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Consolidated Income Statement 

For the year ended 30 June 2021 

REVENUE AND OTHER INCOME 

Net passenger revenue 

Net freight revenue 

Other revenue and income 

Revenue and other income 

EXPENDITURE 

Manpower and staff-related 

Aircraft operating variable 

Fuel 

Depreciation and amortisation 

Share of net loss of investments accounted for under the equity method 

Impairment of assets and related costs 

De-designation of fuel and foreign exchange hedges 

Redundancies and related costs 

Net gain on disposal of assets 

Other  

Expenditure 

Statutory loss before income tax expense and net finance costs 

Finance income 

Finance costs 

Net finance costs  

Statutory loss before income tax expense 

Income tax benefit 

Statutory loss for the year 

Attributable to: 

Members of Qantas 

Non-controlling interests 

Statutory loss for the year 

Notes 

2021 
$M 

2020 
$M 

4(B) 

5 

14 

25 

27(C) 

6 

7 

8 

8 

8 

9 

3,766 

1,316 

852 

5,934 

1,970 

1,555 

835 

1,929 

129 

270 

(33) 

297 

(26) 

12,183 

1,045 

1,029 

14,257 

3,646 

3,520 

2,895 

2,045 

53 

1,456 

571 

565 

(7) 

1,058 

7,984 

1,950 

16,694 

(2,050) 

(2,437) 

20 

(321) 

(301) 

33 

(304) 

(271) 

(2,351) 

(2,708) 

623 

744 

(1,728) 

(1,964) 

(1,728) 

(1,964) 

- 

- 

(1,728) 

(1,964) 

EARNINGS PER SHARE ATTRIBUTABLE TO MEMBERS OF QANTAS 

Basic loss per share (cents) 

Diluted loss per share (cents) 

3 

3 

(91.8) 

(91.8) 

(129.6) 

(129.6) 

The above Consolidated Income Statement should be read in conjunction with the accompanying notes.

66 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Consolidated Statement of Comprehensive Income 

For the year ended 30 June 2021 

Statutory loss for the year 

Items that are or may be subsequently reclassified to profit or loss 

Effective portion of changes in fair value of cash flow hedges, net of tax 

Transfer of effective hedging losses/(gains) from hedge reserve to the Consolidated Income Statement, 
net of tax1 

De-designation of fuel and foreign exchange hedges to the Consolidated Income Statement, net of tax 

Recognition of effective cash flow hedges on capitalised assets, net of tax 

Net changes in hedge reserve for time value of options, net of tax 

Foreign currency translation of controlled entities 

Foreign currency translation of investments accounted for under the equity method 

Share of other comprehensive loss of investments accounted for under the equity method 

Items that will not subsequently be reclassified to profit or loss 

Defined benefit actuarial gains/(losses), net of tax 

Fair value gains/(losses) on investments, net of tax 

Other comprehensive income/(loss) for the year 

Total comprehensive loss for the year 

Attributable to: 

Members of Qantas 

Non-controlling interests 

Total comprehensive loss for the year 

2021 
$M 

2020 
$M 

(1,728) 

(1,964) 

201 

49 

15 

4 

42 

10 

12 

12 

251 

29 

625 

(205) 

(123) 

425 

(42) 

(232) 

(9) 

11 

(6) 

(40) 

(16) 

(237) 

(1,103) 

(2,201) 

(1,103) 

(2,201) 

- 

- 

(1,103) 

(2,201) 

1.  These amounts were allocated to revenue of nil (2020: $10 million), fuel expenditure of $67 million (2020: ($129) million), foreign exchange gains/(losses) of $3 million (2020: ($57) million) and 

income tax expense of ($21) million (2020: $53 million) in the Consolidated Income Statement. 

The above Consolidated Statement of Comprehensive Income should be read in conjunction with the accompanying notes. 

67 

 
 
 
 
 
 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Consolidated Balance Sheet 

As at 30 June 2021 

CURRENT ASSETS 

Cash and cash equivalents 

Receivables 

Lease receivables 

Other financial assets 

Inventories 

Assets classified as held for sale 

Income tax receivable 

Other 

Total current assets 

NON-CURRENT ASSETS 

Receivables 

Lease receivables 

Other financial assets 

Investments accounted for under the equity method 

Property, plant and equipment 

Right of use assets 

Intangible assets 

Deferred tax assets 

Other 

Total non-current assets 

Total assets 

CURRENT LIABILITIES 

Payables 

Revenue received in advance 

Interest-bearing liabilities 

Lease liabilities 

Other financial liabilities 

Provisions 

Total current liabilities 

NON-CURRENT LIABILITIES 

Payables 

Revenue received in advance 

Interest-bearing liabilities 

Lease liabilities 

Other financial liabilities 

Provisions 

Total non-current liabilities 

Total liabilities 

Net assets 

EQUITY 

Issued capital 

Treasury shares 

Reserves 

Accumulated losses 

Notes 

21(A) 

11 

16(B) 

27(B), (C) 

12 

13 

9(D) 

19 

11 

16(B) 

27(B), (C) 

14 

15 

16(A) 

17 

18 

19 

20 

21(B) 

16(C) 

27(C) 

22 

20 

21(B) 

16(C) 

27(C) 

22 

23(A) 

23(B) 

Equity attributable to members of Qantas  

Non-controlling interests 

Total equity 

The above Consolidated Balance Sheet should be read in conjunction with the accompanying notes. 

68 

2021 
$M 

2020 
$M 

2,221 

3,520 

579 

5 

176 

279 

1 

- 

169 

3,430 

54 

47 

185 

57 

10,787 

1,109 

849 

675 

687 

14,450 

17,880 

1,813 

3,277 

969 

383 

17 

1,136 

7,595 

44 

2,154 

5,861 

1,016 

5 

689 

9,769 

17,364 

516 

3,186 

(18) 

432 

(3,087) 

513 

3 

516 

520 

2 

216 

306 

58 

137 

193 

4,952 

101 

23 

139 

59 

11,726 

1,440 

1,050 

167 

369 

15,074 

20,026 

2,351 

2,784 

868 

524 

238 

1,539 

8,304 

99 

2,256 

5,825 

1,318 

47 

651 

10,196 

18,500 

1,526 

3,104 

(51) 

(173) 

(1,357) 

1,523 

3 

1,526 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Consolidated Statement of Changes in Equity  

For the year ended 30 June 2021 

30 June 2021 
$M 

Issued 
Capital 

Treasury 
Shares 

Employee 
Compensation 
Reserve   

Hedge 
Reserve 

Foreign 
Currency 
Translation 
Reserve 

Other1 
Reserves 

Accumulated 
Losses 

Non- 
controlling 
Interests 

Total 
Equity 

Balance as at 1 July 2020 

3,104 

(51) 

54 

(147) 

4 

(84) 

(1,357) 

3 

1,526 

TOTAL COMPREHENSIVE (LOSS)/INCOME FOR THE YEAR 

Statutory loss for the year 
Other comprehensive (loss)/income 

Effective portion of changes in fair 
value of cash flow hedges, net of tax 
Transfer of effective hedging losses 
from hedge reserve to the Consolidated 
Income Statement, net of tax 
De-designation of fuel and foreign 
exchange hedges to the Consolidated 
Income Statement, net of tax 
Recognition of effective cash flow 
hedges on capitalised assets, net of tax 
Net changes in hedge reserve for time 
value of options, net of tax 
Foreign currency translation of 
controlled entities 
Foreign currency translation of 
investments accounted for under the 
equity method 
Share of other comprehensive income 
of investments accounted for under the 
equity method 
Defined benefit actuarial gains, net 
of tax 
Fair value gains on investments, net 
of tax 
Total other comprehensive income for 
the year 

Total comprehensive (loss)/income for 
the year 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

TRANSACTIONS WITH OWNERS RECORDED DIRECTLY IN EQUITY 

Contributions by and distributions to owners 

Capital raising, net of tax 
Share-based payments 
Shares vested and transferred to 
employees/shares unvested and 
lapsed 
Total contributions by and 
distributions to owners 

Total transactions with owners 

82 
- 
- 

82 

82 

Balance as at 30 June 2021 

3,186 

- 
- 
33 

33 

33 

(18) 

- 
19 
(39) 

(20) 

(20) 

34 

- 

201 

49 

15 

4 

42 

- 

- 

12 

- 

- 

323 

323 

- 
- 
- 

- 

- 

- 

- 

- 

- 

- 

- 

10 

12 

- 

- 

- 

22 

22 

- 
- 
- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

251 

29 

280 

280 

- 
- 
- 

- 

- 

(1,728) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(1,728) 

(6) 
- 
4 

(2) 

(2) 

176 

26 

196 

(3,087) 

1.   Other Reserves as at 30 June 2021 includes the Defined Benefit Reserve of $178 million and the Fair Value Reserve of $18 million. 

The above Consolidated Statement of Changes in Equity should be read in conjunction with the accompanying notes.

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 
- 
- 

- 

- 

3 

(1,728) 

201 

49 

15 

4 

42 

10 

12 

12 

251 

29 

625 

(1,103) 

76 

19 

(2) 

93 

93 

516 

69 

 
Q A N T A S A NN U A L R E P O R T   2 0 2 1  

Consolidated Statement of Changes in Equity continued 

For the year ended 30 June 2021 

30 June 2020 
$M 

Balance as at 1 July 2019 

Issued 
Capital 

Treasury 
Shares 

1,871 

(152)

TOTAL COMPREHENSIVE (LOSS)/INCOME FOR THE YEAR 

Employee 
Compensation 
Reserve 

Hedge 
Reserve 

Foreign 
Currency 
Translation 
Reserve 

Other1 
Reserves 

Retained 
Earnings 

Non- 
controlling 
Interests 

Total 
Equity 

101

36

2

(28)

1,181

3

3,014 

Statutory loss for the year

Other comprehensive (loss)/income 
Effective portion of changes in fair 
value of cash flow hedges, net of tax

Transfer of effective hedging gains 
from hedge reserve to the Consolidated 
Income Statement, net of tax

De-designation of fuel and foreign 
exchange hedges to the Consolidated 
Income Statement, net of tax

Recognition of effective cash flow 
hedges on capitalised assets, net of tax

Net changes in hedge reserve for time 
value of options, net of tax

Foreign currency translation of 
controlled entities

Foreign currency translation of 
investments accounted for under the 
equity method

Share of other comprehensive loss of 
investments accounted for under the 
equity method

Defined benefit actuarial losses, net of 
tax

Fair value losses on investments, net of 
tax

Total other comprehensive 
(loss)/income for the year 

Total comprehensive (loss)/income for 
the year 

-

-

-

-

-

-

-

-

-

-

-

- 

- 

-

-

-

-

-

-

-

-

-

-

-

- 

- 

TRANSACTIONS WITH OWNERS RECORDED DIRECTLY IN EQUITY 

Contributions by and distributions to owners 

Share buy-back

Capital raising

Dividends paid

Treasury shares acquired

Share-based payments

Shares vested and transferred to 
employees

Total contributions by and 
distributions to owners 

Total transactions with owners 

Balance as at 30 June 2020 

(95)

1,328

-

-

-

-

-

-

-

(5)

-

106

1,233 

101 

1,233 

3,104 

101 

(51)

-

-

-

-

-

-

-

-

-

-

-

- 

- 

-

-

-

-

28

(75)

(47)

(47)

54

-

(205)

(123)

425

(42)

(232)

-

-

(6)

-

-

(183)

(183)

-

-

-

-

-

-

-

-

(147)

-

-

-

-

-

-

(9)

11

-

-

-

2

2

-

-

-

-

-

-

- 

- 

4

-

-

-

-

-

-

-

-

-

(40)

(16)

(56)

(56)

-

-

-

-

-

-

-

-

(84)

(1,964)

-

-

-

-

-

-

-

-

-

-

-

(1,964)

(348)

-

(204)

-

-

(22)

(574)

(574)

(1,357)

1.

Other reserves as at 30 June 2020 includes the Defined Benefit Reserve of ($73) million and the Fair Value Reserve of ($11) million.

The above Consolidated Statement of Changes in Equity should be read in conjunction with the accompanying notes. 

-

-

-

-

-

-

-

-

-

-

-

- 

-

-

-

-

-

-

-

-

-

(1,964) 

(205) 

(123) 

425 

(42) 

(232) 

(9)

11 

(6) 

(40) 

(16) 

(237) 

(2,201) 

(443) 

1,328 

(204) 

(5) 

28

9 

713 

713 

3 

1,526 

70 

Q AN T A S  A N NU A L R E POR T   2 0 21  

Consolidated Cash Flow Statement 

For the year ended 30 June 2021 

CASH FLOWS FROM OPERATING ACTIVITIES 

Cash receipts from customers 

Cash payments to suppliers and employees (excluding cash payments to employees for 
redundancies and related costs and discretionary bonus payments to non-executive 
employees) and refunds to customers from receipts in prior periods 

Cash payments to employees for redundancies and related costs 

Discretionary bonus payments to non-executive employees 

Interest received 

Interest paid (interest-bearing liabilities) 

Interest paid (lease liabilities) 

Dividends received from investments accounted for under the equity method 

Australian income taxes paid 

Foreign income taxes paid 

Net cash (outflow)/inflow from operating activities 

CASH FLOWS FROM INVESTING ACTIVITIES 

Payments for property, plant and equipment and intangible assets 

Interest paid and capitalised on qualifying assets 

Payments for investments held at fair value 

Proceeds from disposal of property, plant and equipment 

Payments for investments accounted for under the equity method 

Net cash (outflow) from investing activities 

CASH FLOWS FROM FINANCING ACTIVITIES 

Payments for share buy-back 

Proceeds from share-issuance, net of costs 

Payments for treasury shares  

Proceeds from interest-bearing liabilities, net of costs 

Repayments of interest-bearing liabilities 

Repayments of lease liabilities 

Proceeds from finance leases 

Dividends paid to shareholders 

Net cash (outflow)/inflow from financing activities 

Net (decrease)/increase in cash and cash equivalents held 

Cash and cash equivalents at the beginning of the year 

Effects of exchange rate changes on cash and cash equivalents 

Notes 

2021 
$M 

2020 
$M 

7,507 

14,460 

(6,726) 

(12,870) 

(926) 

- 

15 

(183) 

(73) 

- 

- 

- 

(58) 

(6) 

29 

(146) 

(82) 

15 

(255) 

(4) 

(386) 

1,083 

(747) 

(21) 

- 

94 

(48) 

(722) 

- 

58 

- 

937 

(759) 

(420) 

3 

- 

(181) 

(1,289) 

3,520 

(10) 

(1,549) 

(48) 

(22) 

50 

(2) 

(1,571) 

(443) 

1,342 

(5) 

2,155 

(625) 

(367) 

- 

(204) 

1,853 

1,365 

2,157 

(2) 

16(C) 

9(D) 

9(D) 

29 

8 

21(D) 

21(D) 

16(C) 

10(A) 

Cash and cash equivalents at the end of the year 

21(A) 

2,221 

3,520 

The above Consolidated Cash Flow Statement should be read in conjunction with the accompanying notes. 

71 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Notes to the Financial Statements continued 

For the year ended 30 June 2021 

STATEMENT OF COMPLIANCE AND BASIS OF PREPARATION 

1 
(A)  REPORTING ENTITY 
Qantas Airways Limited (Qantas) is a for-profit company limited by shares, incorporated in Australia whose shares are publicly traded on the 
Australian Securities Exchange (ASX) and which is subject to the operation of the Qantas Sale Act 1992 (Cth). 

The Consolidated Financial Statements for the year ended 30 June 2021 comprise Qantas and its controlled entities (together referred to as 
the Qantas Group) and the Qantas Group’s interest in investments accounted for under the equity method. 

Qantas has six subsidiaries that are material to the Qantas Group in 2021 and 2020. The parent has majority voting rights in respect of each 
of the material subsidiaries. Materiality has been assessed based on the expected long-term contribution of statutory profit to the Qantas 
Group. 

The Consolidated Financial Statements of Qantas for the year ended 30 June 2021 were authorised for issue in accordance with a resolution 
of the Directors on 17 September 2021. 

Statement of Compliance 

i. 
The Consolidated Financial Statements are general purpose financial statements which have been prepared in accordance with the 
Australian Accounting Standards (AASB) adopted by the Australian Accounting Standards Board and the Corporations Act 2001 (Cth). 
The Consolidated Financial Statements also comply with International Financial Reporting Standards (IFRS) and International Financial 
Reporting Interpretations Committee (IFRIC) adopted by the International Accounting Standards Board (IASB). 

The Consolidated Financial Statements have been prepared on a going concern basis, which assumes the Group will be able to meet its 
obligations as and when they fall due. 

ii.  Basis of Preparation 
The Consolidated Financial Statements are presented in Australian dollars (AUD), which is the functional currency of the Qantas Group, and 
have been prepared on the basis of historical cost except for the following material items in the Consolidated Balance Sheet: 

–  Derivatives at fair value through profit and loss, and investments at fair value through other comprehensive income are measured at fair 

value 

–  Assets classified as held for sale are measured at the lower of carrying amount and fair value less costs to sell 
–  Net defined benefit asset/(liability) is measured at fair value of plan assets less the present value of the defined benefit obligation. 
Qantas is a company of the kind referred to in ASIC Corporations (Rounding in Financial/Directors’ Reports) Instrument 2016/191. In 
accordance with that Instrument, all financial information presented has been rounded to the nearest million dollars, unless otherwise stated. 
In addition, all financial information presented is representative of the Qantas Group, unless otherwise stated. 

(B)  CRITICAL ACCOUNTING ESTIMATES AND JUDGEMENTS 
The preparation of the Consolidated Financial Statements requires Management to make judgements, estimates and assumptions that affect 
the application of accounting policies and reported amounts of assets, liabilities, income and expenses. It also requires the directors to exercise 
their judgment in the process of applying the Group’s accounting policies. The estimates and associated assumptions are based on historical 
experience and various other factors that are believed to be reasonable under the circumstances, the results of which form the basis for 
making the judgements about carrying values of assets and liabilities that are not readily apparent from other sources. Actual results may 
differ from these estimates. 

Estimates and underlying assumptions are reviewed on an ongoing basis, as appropriate to the particular circumstances. Revisions to 
accounting estimates are recognised in the period in which the estimate is revised and in any future periods affected. Judgements made by 
Management in the application of AASBs that have a significant effect on the Consolidated Financial Statements and estimates with a 
significant risk of material adjustment in future periods are included in the following notes: 

–  Note 1(C) – Impact of COVID-19 on Financial Reporting 
–  Note 25 – Impairment of Assets and Related Costs 
–  Note 27(C) – Derivatives and Hedging Instruments 
–  Note 30 – Superannuation 
–  Note 37(D) – Summary of Significant Accounting Policies (Revenue) 
–  Note 37(M) – Summary of Significant Accounting Policies (Provisions). 
(C)  IMPACT OF COVID-19 ON FINANCIAL REPORTING 
The impact of COVID-19 on the Qantas Group has been unprecedented and continues to evolve. The section below outlines key areas of impact 
relevant to the Consolidated Financial Statements for the year ended 30 June 2021. Additional information on how the Group has been impacted by 
COVID-19 and its ongoing response is provided in the Review of Operations on pages 14 to 28. 

Overview of COVID-19 Impact on the Qantas Group and the Group’s Recovery Plan 

i. 
The measures taken by governments across the world to slow the spread of COVID-19 severely impacted airlines as travel restrictions and 
border closures were imposed. These travel restrictions and the resulting decrease in demand has resulted in significant capacity reductions 
domestically and internationally. The Group took immediate and decisive action to mitigate the impact of COVID-19, including a reduction in 
flight capacity (domestic and international), workforce stand downs, operational cost-out measures, capital expenditure deferrals and 
cancellation of proposed shareholder distributions. 

72 

Q AN T A S  A N NU A L R E POR T   2 0 21  

Notes to the Financial Statements continued 

For the year ended 30 June 2021 

1 

STATEMENT OF COMPLIANCE AND BASIS OF PREPARATION (CONTINUED) 

(C) 

IMPACT OF COVID-19 ON FINANCIAL REPORTING (CONTINUED) 

i.  Overview of COVID-19 Impact on the Qantas Group and the Group’s Recovery Plan (continued) 
Governments worldwide have announced relief packages to support affected businesses, including the aviation industry, to mitigate the 
impact of COVID-19. The Australian Aviation Financial Relief Package (AAFRP) was introduced to provide refunds or waivers of a range of 
government changes to the aviation industry. JobKeeper was introduced to help keep Australians in jobs and support affected businesses 
and was in place in the 2020/21 financial year from July 2020 to March 2021. In April 2021, the International Aviation Support (IAS) program 
was introduced to maintain a core Australian international aviation capability and ensure Australian airlines can quickly recommence 
commercial international flights as international restrictions are lifted.  

In addition, the Australian Government commissioned Qantas to conduct various charter repatriation flights and rescue flights. Along with 
other Australian domestic airlines, Qantas also operated domestic and regional flights as part of the Regional Airline Network Support (RANS), 
Domestic Aviation Network Support (DANS) and Tourism Aviation Network Support (TANS), which are intended to maintain vital air transport 
links. Qantas also secured a contract to conduct freight services under the International Freight Assistance Mechanism (IFAM) to ensure 
import and export freight routes remain open.  

In addition to ongoing operational responses, during the financial year 2020/21 the Group has boosted liquidity by raising $954 million of 
additional debt and $575 million in committed undrawn facilities with no financial covenants, as well as a further $72 million from the 
finalisation of the retail portion of its $1.4 billion equity raising. Refer to the Capital Structure and Liquidity section below for further details.  

Recovery Plan 

In June 2020, the Group announced a three-year plan to accelerate the recovery from the COVID-19 crisis and create a stronger platform for 
future profitability, long-term shareholder value and to preserve as many jobs as possible.  

The immediate focus of the plan is to: 

–  Rightsize the Group’s workforce, fleet and other costs according to demand projections, with the ability to scale up as flying returns 
–  Restructure to deliver ongoing cost savings and efficiencies across the Group’s operations in a changing market 
–  Recapitalise through an equity raising completed in August 2020 to strengthen the Group’s financial resilience to recovery and the 

opportunities it presents.  

The ongoing impact of the COVID-19 crisis and the structural changes within the aviation industry underscore the importance of the Qantas 
Group’s own program of restructuring. The Three-Year Recovery Plan developed in June 2020 has been updated and presented to the Board in 
June 2021 (Recovery Plan). The Recovery Plan is designed to address and respond to the impact of the crisis, preserving as many key assets 
and skills as the Group can reasonably carry to support the eventual recovery. COVID-19 represents the biggest challenge ever faced by global 
aviation and the Group’s response to the crisis has scaled accordingly.  

Key actions during the financial year 2020/21 include: 

–  Delivered $650 million in structural cost benefits, ahead of target. On track for $850 million by financial year 2021/22 and $1 billion in 

annual cost improvements from the 2022/23 financial year onwards with greater than 90 per cent of initiatives completed or underway 

–  Maintained cash focus and agile network management in addressing highly dynamic environment 
–  Generated positive Statutory Net Free Cash Flow in the second half of the 2020/21 financial year allowing debt reduction to commence. 
Cash flow generation driven by domestic recovery, significant Qantas Loyalty cash flow contribution and record Freight performance 

–  Materially completed cash outflows for deferred payables, refunds and redundancies 
–  Qantas Loyalty returned to growth and achieved record customer NPS 
–  Enhanced customer confidence through ‘Fly Well’ and ‘Fly Flexible’ programs 
–  Conducted international repatriation flights and maintained vital freight routes 
–  Maintained strong liquidity, increasing committed undrawn facilities to $1.6 billion and retained Baa2 investment grade credit rating.  

Looking into financial year 2021/22 towards domestic ramp up and international restart: 

–  Highly leveraged to recovery in travel demand as vaccine roll out progresses with pace  

–  Well-positioned to meet expected sharp increase in domestic travel as lockdowns end 
–  Able to respond with a range of fleet types and agile network 

–  Planning for disciplined restart of regular long-haul international passenger services 

–  Maintaining fleet readiness through IFAM and repatriation flights 
–  Giving customer confidence to fly, as ‘trusted travel advisor’ through ‘Fly Well’ and investment in digital health passport 

–  Continued focus on balance sheet repair through debt reduction in financial year 2021/22 
–  Qantas Loyalty growth trajectory continues.  

73 

 
 
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Notes to the Financial Statements continued 

For the year ended 30 June 2021 

1 

STATEMENT OF COMPLIANCE AND BASIS OF PREPARATION (CONTINUED) 

(C) 

IMPACT OF COVID-19 ON FINANCIAL REPORTING (CONTINUED) 

ii.  Capital Structure and Liquidity 
The Qantas Group’s Financial Framework is designed to achieve top quartile Total Shareholder Return relative to the ASX100 and global airline 
peers. The Framework’s key elements are to: 

–  Maintain an optimal capital structure that minimises the cost of capital by holding an appropriate level of Net Debt.0F0F29F 1 The 

appropriate level of Net Debt reflects the Qantas Group’s size, measured by Invested Capital. This is consistent with investment grade 
credit metrics 

–  Deliver ROIC that exceeds the weighted average cost of capital through the cycle 
–  Make disciplined capital allocation decisions between reinvestment, debt reduction and distribution of surplus capital to shareholders 

while maintaining an optimal capital structure. 

Surplus capital is determined on a forward-looking basis, which is the difference between the projected Net Debt position and the target Net 
Debt position. 

The Qantas Group maintains access to a broad range of debt markets, both secured and unsecured. The Qantas Group maintains a prudent 
liquidity policy that ensures adequate coverage of liquidity requirements while considering a range of adverse scenarios. 

During the 2020/21 financial year, the Group raised $954 million of additional debt and repaid $759 million of debt, including $400 million for 
repayment of a 2020/21 bond. The remaining debt raised strengthened short-term liquidity. There is no further material debt maturing until 
May 2022 and no financial covenants on the Group’s debt.  

During the year, the Group also completed a retail Share Purchase Plan resulting in the issuance of 22.6 million shares at $3.18 per share 
(totalling $72 million).  

The Group increased its committed undrawn facilities from $1 billion to $1.6 billion, boosting available liquidity.  

As at 30 June 2021, the Group’s available liquidity is $3.8 billion, including $2.2 billion of cash and cash equivalents and a $1.6 billion undrawn 
facility. 

As at 30 June 2021, Net Debt (as measured by the Group’s Financial Framework) is $5.9 billion with no financial covenants. 

The Group continues to hold an investment grade credit rating from Moody’s (Baa2). 

At the present time, the Group continues to consider that COVID-19 will not impact the Group’s ability to continue as a going concern or to pay 
its debts as and when they become due and payable.

1.  Net debt includes balance sheet debt and capitalised aircraft lease liabilities under the Group’s Financial Framework. Capitalised aircraft lease liabilities are measured at the fair value of the aircraft 
at the lease commencement date and remeasured over the lease term on a principal and interest basis. The residual value of capitalised aircraft lease liabilities denominated in foreign currency is 
translated at the long-term exchange rate. 

74 

 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Notes to the Financial Statements continued 

For the year ended 30 June 2021 

1 

STATEMENT OF COMPLIANCE AND BASIS OF PREPARATION (CONTINUED) 

(C) 

IMPACT OF COVID-19 ON FINANCIAL REPORTING (CONTINUED) 

Impact on Accounting Judgements and Estimates 

iii. 
The Group’s Recovery Plan in response to COVID-19 has influenced certain accounting judgements and estimates impacting the Annual 
Report for the year ended 30 June 2021. The Recovery Plan influenced key judgements and estimates within the following areas of the 
Financial Report: 

Area of Annual Report 

Impact on Judgements and Estimates 

Impairment testing 

The Recovery Plan informed cash flows used in the determination of the recoverable amount of Cash 
Generating Units (CGUs) using the value in use method. 

Refer to Note 25 for further details on impairment testing. 

Fleet strategy 

The Recovery Plan informed judgements around the Group’s fleet strategy which influences estimates 
impacting property, plant and equipment, right of use assets, lease liabilities and provisions (including 
provisions for makegood on leased assets). 

Refer to Note 1(C)(i) for further information. 

Provision for redundancies 

Decisions and actions to implement the Recovery Plan have informed the recognition of redundancy 
provisions as at 30 June 2021. 

Refer to Note 22 for further details on redundancies. 

Hedge designation and hedge 
accounting 

The Recovery Plan informed key inputs to hedging designation and hedge accounting requirements 
including forecast fuel consumption and forecast income and expenditure denominated in foreign 
currencies. 

Refer to Note 27(C) for details on hedge designation and hedge accounting. 

Balance sheet presentation 

The Recovery Plan informed judgements around the presentation of balance sheet items, particularly in 
relation to the presentation of revenue received in advance as either current or non-current. 

Revenue recognition (Impact of 
breakage assumptions) 

The significant impact of COVID-19, together with strategies within the Recovery Plan, informed 
assumptions around customer and member behaviour and customer engagement strategies which 
impacted assumptions around breakage. 

Income tax 

The Recovery Plan informed judgement around the recognition and recoverability of a net deferred tax 
asset relating to income tax losses. 

Refer to Note 9 for details on Income Tax and Note 18 on Deferred Tax Assets. 

OPERATING SEGMENTS, UNDERLYING PROFIT BEFORE TAX AND RETURN ON INVESTED CAPITAL 

2 
(A)  OPERATING SEGMENTS 
The Qantas Group comprises the following operating segments: 

QANTAS 
GROUP 

Qantas  
Domestic 

Qantas 
International 

Jetstar  
Group 

Qantas 
Loyalty 

Corporate 

Passenger Flying Businesses and Air Cargo  
and Express Freight Businesses 

Customer Loyalty Recognition 
Programs 

Centralised Management and 
Governance 

Underlying EBIT 

i. 
Underlying EBIT is the primary reporting measure used by the Qantas Group’s Chief Operating Decision-Making bodies (CODM), being the Chief 
Executive Officer, Group Management Committee and the Board of Directors, for the purpose of assessing the performance of Qantas 
Domestic, Qantas International, Jetstar Group, and Qantas Loyalty operating segments. The primary reporting measure of the Corporate 
segment is Underlying PBT, as net finance costs are managed centrally and are not allocated to the Qantas Domestic, Qantas International, 
Jetstar Group or Qantas Loyalty operating segments. 

Underlying EBIT is calculated as Underlying PBT as outlined below (refer to section B) but excluding the impact of net finance costs. 

75 

 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Notes to the Financial Statements continued 

For the year ended 30 June 2021 

OPERATING SEGMENTS, UNDERLYING PROFIT BEFORE TAX AND RETURN ON INVESTED CAPITAL (CONTINUED) 

2 
ii.  Analysis by Operating Segment 

2021 
$M 

REVENUE AND OTHER INCOME 

External segment revenue and other income 

Inter-segment revenue and other income 

Total segment revenue and other income 

Share of net profit/(loss) of investments accounted 
for under the equity method 

Underlying EBITDA2 

Depreciation and amortisation2 

Impairment2 

Underlying EBIT 

Net finance costs 

Underlying PBT 

ROIC %3 

2020 
$M 

REVENUE AND OTHER INCOME 

External segment revenue and other income 

Inter-segment revenue and other income 

Total segment revenue and other income 

Share of net (loss)/profit of investments accounted 
for under the equity method 

Underlying EBITDA2 

Depreciation and amortisation2 

Impairment2 

Underlying EBIT 

Net finance costs 

Underlying PBT 

ROIC %3 

2019 
$M 

REVENUE AND OTHER INCOME 

External segment revenue and other income 

Inter-segment revenue and other income 

Total segment revenue and other income 

Share of net (loss)/profit of investments accounted 
for under the equity method 

Underlying EBITDA2 

Depreciation and amortisation2 

Impairment2 

Underlying EBIT 

Net finance costs 

Underlying PBT 

ROIC %3 

Qantas 
Domestic 

Qantas 
International 

Jetstar 
Group 

Qantas 
Loyalty 

Corporate 

Unallocated/ 
Eliminations1 

Consolidated 

2,496 

249 

2,745 

1 

159 

(746) 

(3) 

(590) 

1,584 

14 

1,105 

35 

1,598 

1,140 

1 

(131) 

117 

(690) 

(2) 

(129) 

(418) 

(3) 

(575) 

(550) 

962 

22 

984 

- 

333 

(56) 

(5) 

272 

(218) 

(320) 

(538) 

- 

17 

- 

17 

5 

- 

5 

- 

(87) 

(12) 

- 

(99) 

(301) 

(400) 

5,934 

- 

5,934 

(129) 

410 

(1,922) 

(13) 

(1,525) 

(301) 

(1,826) 

(23.3%) 

Qantas 
Domestic 

Qantas 
International 

Jetstar 
Group 

Qantas 
Loyalty 

Corporate 

Unallocated/ 
Eliminations1 

Consolidated 

4,334 

338 

4,672 

3 

907 

(723) 

(11) 

173 

5,849 

228 

2,897 

109 

6,077 

3,006 

3 

(59) 

846 

(785) 

(5) 

56 

426 

(447) 

(5) 

(26) 

1,106 

118 

1,224 

- 

390 

(49) 

- 

341 

64 

(793) 

(729) 

- 

(15) 

- 

- 

(15) 

7 

- 

7 

- 

(117) 

(17) 

- 

(134) 

(271) 

(405) 

14,257 

- 

14,257 

(53) 

2,437 

(2,021) 

(21) 

395 

(271) 

124 

5.8% 

Qantas 
Domestic 

Qantas 
International 

Jetstar 
Group 

Qantas 
Loyalty 

Corporate 

Unallocated/ 
Eliminations1 

Consolidated 

5,730 

368 

6,098 

8 

1,503 

(725) 

- 

778 

7,125 

295 

3,823 

138 

7,420 

3,961 

9 

6 

1,045 

(722) 

- 

323 

836 

(436) 

- 

400 

1,488 

166 

1,654 

- 

414 

(38) 

- 

376 

(204) 

(967) 

(1,171) 

- 

(98) 

- 

- 

(98) 

4 

- 

4 

- 

(156) 

(15) 

- 

(171) 

(282) 

(453) 

17,966 

- 

17,966 

23 

3,544 

(1,936) 

- 

1,608 

(282) 

1,326 

19.2% 

1.  Unallocated/Eliminations represents unallocated and other businesses of the Qantas Group that are not considered to be reportable segments including consolidation elimination 

entries. It also includes the impact of discount rate changes on provisions (refer to Note 7) and changes in presentation of income/expenses where the determination of whether the 
Group is acting as principal or agent is made on consolidation. 

2.  Underlying EBITDA represents underlying earnings before income tax expense, depreciation, amortisation, net finance costs and impairment. Depreciation and amortisation and 

impairment differs from the depreciation and amortisation and impairment recognised in the Consolidated Income Statement due to items not included in Underlying PBT. Refer to 
Note 2(B). 

3.  ROIC % represents Return on Invested Capital (ROIC) EBIT divided by Average Invested Capital. Refer to Note 2(C). 

76 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Notes to the Financial Statements continued 

For the year ended 30 June 2021 

2 

OPERATING SEGMENTS, UNDERLYING PROFIT BEFORE TAX AND RETURN ON INVESTED CAPITAL (CONTINUED) 

(A)  OPERATING SEGMENTS (CONTINUED) 

iii.  Analysis by Operating Segment (continued) 

Passenger revenue primarily arises within the Qantas Domestic, Qantas International and Jetstar Group segments. Freight revenue primarily 
arises within Qantas International, except when belly space is utilised in Qantas Domestic and Jetstar Group.  

Marketing revenue and redemption revenue in relation to the issuance and redemption of Qantas Points is recognised within the Qantas 
Loyalty segment. Marketing revenue on inter-segment Qantas Point issuances is eliminated on consolidation. Redemption revenue arising 
from Qantas Group flight redemptions is recognised within Net Passenger Revenue on consolidation. The inter-segment arrangements with 
Qantas Loyalty are not designed to derive a net profit from inter-segment Qantas Point issuances and redemptions.  

Redemption revenue in relation to products provided by suppliers outside the Group, such as Qantas Rewards Store redemptions and other 
carrier redemptions is recognised in the Consolidated Income Statement net of related costs, as the Group is an agent. For the purposes of 
segment reporting, the Qantas Loyalty segment reports these redemptions on a gross basis. Adjustments are made within consolidation 
eliminations to present these redemptions on a net basis at a Group level within Other Revenue and Income. 

(B)  UNDERLYING PROFIT BEFORE TAX (UNDERLYING PBT) AND RECONCILIATION TO STATUTORY (LOSS)/PROFIT BEFORE TAX 
Underlying PBT is a non-statutory measure and is the primary reporting measure used by the CODM for the purpose of assessing the 
performance of the Group. The objective of measuring and reporting Underlying PBT is to provide a meaningful and consistent representation 
of the underlying performance of each operating segment and the Qantas Group.  

Underlying PBT includes the impact of COVID-19 on the operating performance of the Group. Group revenue for the year ended 30 June 2021 as 
recognised within Underlying PBT is down $8.3 billion compared to the year ended 30 June 2020, which is consistent with the reduction of 
revenue within the Group’s Statutory Loss. 

Likewise, the impact of the decisive actions taken by the Group to mitigate the impact of COVID-19 including a reduction in flight capacity 
domestically and internationally (including a reduction in costs from fuel and variable cost reductions), workforce stand downs and 
operational cost-out measures have also been recognised in Underlying PBT. Government support to mitigate the impact of COVID-19 from 
travel restrictions and border closures including the AAFRP, JobKeeper, IAS, RANS, DANS, TANS, government repatriation flights and IFAM 
payments, together with costs to operate or payments to employees, are also recorded in Underlying PBT. 

Items which are identified by Management and reported to the CODM bodies as not representing the underlying performance of the business 
are not included in Underlying PBT. The determination of these items is made after consideration of their nature and materiality and is applied 
consistently from period-to-period. 

Items not included in Underlying PBT primarily result from revenues or expenses relating to business activities in other reporting periods, 
transformational/restructuring initiatives, transactions involving investments, impairments of assets and other transactions outside the 
ordinary course of business. 

The impact of COVID-19 and the Group’s Recovery Plan have resulted in items not included in Underlying PBT, including asset impairments, 
Recovery Plan restructuring costs including redundancies and de-designated hedging due to a significant decrease in flying activity.  

RECONCILIATION OF UNDERLYING PBT TO STATUTORY (LOSS)/PROFIT BEFORE TAX 

Underlying PBT 

Items not included in Underlying PBT 

– Transformation costs and discretionary bonuses for non-executive employees1 

– Recovery Plan restructuring costs2 

– (Impairment)/reversal of impairment of assets and related costs  

– De-designation of fuel and foreign exchange hedges 

– Net gain on disposal of assets 

– Unrealised foreign exchange movements from the adoption of AASB 16 and the IFRIC Fair 

value hedging agenda decision 

Total items not included in Underlying PBT 

Statutory (Loss)/Profit Before Income Tax Expense 

1.  Costs incurred under the Transformation Program in prior years are reported under Transformation costs. 
2.  Costs incurred in relation to the Group’s Recovery Plan are reported under Recovery Plan restructuring costs. 

2021 
$M 

2020 
$M 

2019 
$M 

(1,826) 

124 

1,326 

- 

(319) 

(257) 

33 

18 

- 

(191) 

(642) 

(1,428) 

(571) 

- 

- 

(260) 

- 

39 

- 

192 

(105) 

(525) 

(2,832) 

(134) 

(2,351) 

(2,708) 

1,192 

77 

 
 
 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Notes to the Financial Statements continued 

For the year ended 30 June 2021 

2 

OPERATING SEGMENTS, UNDERLYING PROFIT BEFORE TAX AND RETURN ON INVESTED CAPITAL (CONTINUED) 

(B)  UNDERLYING PROFIT BEFORE TAX (UNDERLYING PBT) AND RECONCILIATION TO STATUTORY (LOSS)/PROFIT BEFORE TAX (CONTINUED) 

In the 2020/21 financial year, the items outside of Underlying PBT included: 

Item Outside of 
Underlying PBT 

Recovery Plan 
restructuring costs 

Impairment of assets and 
related costs 

Description 

$319 million included people restructuring costs of $297 million and other restructuring costs of $22 million. 
People restructuring costs include redundancy costs related to announced restructuring initiatives. Other 
restructuring costs primarily resulted from changes to fleet strategy as a result of the Recovery Plan. Included in 
other restructuring costs is $7 million of non-cash accelerated depreciation.  

Impairments of assets and related costs of $257 million includes: 

–  $155 million impairment of the Group’s A380 fleet resulting from changes in the recoverable amount or net 
realisable value of the assets including from changes in the market value of the aircraft, changes in the 
onerous contractual commitments and movement in foreign exchange rates since 30 June 2020 

–  $73 million impairment of property, plant and equipment and right of use assets relating to aircraft in the 

Jetstar Asia cash generating unit 

–  $3 million impairment relating to the early retirement of the Group’s 747 fleet driven by movement in foreign 

exchange rates since 30 June 2020 

–  $27 million impairment of property, plant and equipment, intangible assets and other assets from the 

implementation of restructuring initiatives in the Recovery Plan 

–  ($1) million of net impairment reversal of assets in relation to the Group’s associates. 
Refer to Note 25 for details on impairment of assets and related costs. 

De-designation of fuel 
and foreign exchange 
hedges  

The Group hedges fuel price risk in accordance with the Treasury Risk Management Policy. Hedge accounting is 
applied when the requirements of AASB 9 Financial Instruments (AASB 9) are met. Where the forecast fuel 
purchase transaction is no longer expected to occur, then hedge accounting is discontinued prospectively and 
the amount accumulated in equity is reclassified to the Consolidated Income Statement. 

The significant decrease in flying activity compared to expectations at 30 June 2020 has resulted in hedge 
accounting being discontinued where forecast fuel purchases are no longer expected to occur.  

Where the underlying derivatives, while de-designated for hedge accounting purposes, had remained unrealised 
or unsettled, foreign exchange and mark-to-market movements have occurred. These movements have also 
been recognised as ineffectiveness in the Consolidated Income Statement. 

De-designation and ineffectiveness of fuel and foreign exchange hedges of $33 million has been recognised 
immediately in the Consolidated Income Statement. Refer to Note 27 for further details. 

Net gain on disposal of 
assets 

$18 million net gain on disposal primarily relates to a $15 million gain on sale of Qantas’ interest in the Joint User 
Hydrant Installation. 

78 

 
 
 
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Notes to the Financial Statements continued 

For the year ended 30 June 2021 

2 

OPERATING SEGMENTS, UNDERLYING PROFIT BEFORE TAX AND RETURN ON INVESTED CAPITAL (CONTINUED) 

(B)  UNDERLYING PROFIT BEFORE TAX (UNDERLYING PBT) AND RECONCILIATION TO STATUTORY (LOSS)/PROFIT BEFORE TAX (CONTINUED) 

The 2019/20 financial year included the following items: 

Item Outside of 
Underlying PBT 

Transformation costs 
and discretionary 
bonuses for non-
executive employees 

Recovery Plan 
restructuring costs 

Impairment of assets  
and related costs 

De-designation of fuel 
and foreign exchange 
hedges  

Description 

$191 million including redundancy and related costs of $44 million, fleet restructuring costs of $62 million 
(primarily related to costs for the introduction of the 789 Dreamliners and retirement of the 747 fleet), other 
upfront costs of $55 million directly incurred to enable the delivery of transformation benefits and $30 million of 
discretionary bonuses to non-executive employees, which is paid after the employees’ post-wage freeze 
collective agreement is voted upon and approved. 

$642 million including people restructuring costs of $575 million and fleet restructuring costs of $67 million 
resulting from the announced Recovery Plan. People restructuring costs include redundancy costs related to the 
announced restructure, and the remeasurement of employee entitlement provisions resulting from rightsizing 
and restructuring strategies in the Recovery Plan. Fleet restructuring costs resulted from changes to fleet 
strategy in the Recovery Plan. 

Impairments of assets and related costs includes: 
–  $1,087 million impairment of the Group’s A380 fleet, including spares, inventories and related onerous contracts 
–  $23 million impairment relating to the early retirement of the Group’s 747 fleet  
–  $150 million impairment of property, plant and equipment, intangible assets and other assets not expected to 

be recovered in the Recovery Plan 

–  $25 million impairment of the Group’s investment in Pacific Airlines (formerly Jetstar Pacific) 
–  $73 million impairment of Goodwill and indefinite lived intangible assets in the Jetstar Asia cash generating unit 
–  $70 million impairment of the Group’s investment in Helloworld. 
The Group hedges fuel price risk in accordance with the Treasury Risk Management policy. Hedge accounting is 
applied when the requirements of AASB 9 Financial Instruments are met. Where the forecast fuel purchase 
transaction is no longer expected to occur, then hedge accounting is discontinued prospectively, and the 
amount accumulated in equity is reclassified to the Consolidated Income Statement. 
The significant decrease in flying activity in the last quarter of the 2019/20 financial year and into the 2020/21 
financial year has resulted in hedge accounting being discontinued where forecast fuel purchases are no longer 
expected to occur. De-designation of fuel and foreign exchange hedges of $571 million has been recognised 
immediately in the Consolidated Income Statement. Refer to Note 27 for further details on de-designation of fuel 
and foreign exchange hedges. 

The 2018/19 financial year included the following items: 

Item Outside of  
Underlying PBT 

Transformation costs 
and discretionary 
bonuses for non-
executive employees 

Reversal of impairment 
of associate 

Net gain on disposal of 
assets 

Unrealised foreign 
exchange movements 
from the adoption of 
AASB 16 and the IFRIC 
Fair Value hedging 
agenda decision 

Description 

$260 million included redundancy and related costs of $65 million, fleet restructuring costs of $107 million 
(primarily related to costs for the introduction of the 789 Dreamliners and retirement of the 747 fleet), other 
upfront costs of $55 million directly incurred to enable the delivery of transformation benefits, $27 million of 
discretionary bonuses to non-executive employees which is paid after the employees’ post-wage freeze 
collective agreement is voted upon and approved, and other costs of $6 million. 

$39 million reversal of impairment relating to the Group’s investment in Helloworld Travel Limited. The reversal 
of the impairment has been recognised as an item outside of Underlying PBT consistent with the treatment of 
the original impairment. 

Net gain on disposal of assets of $192 million is comprised of:  
–  Net gain on disposal of a controlled entity of $47 million arising from the sale of the Qantas Catering business 
–  Net gain on disposal of airport terminal assets of $141 million primarily relating to the gain on disposal of 

Melbourne Domestic Terminal assets 

–  Net gain on partial disposal of an associate of $4 million relating to the Group’s investment in Helloworld 

Travel Limited. The Group sold 2 million shares for $5.50 per share in September 2018. 

Following the adoption of AASB 16 and the IFRIC Fair Value hedging agenda decision, the Group put in place 
accounting hedge designations to manage the foreign exchange movements of foreign currency by designating 
foreign currency interest-bearing liabilities and lease liabilities as the hedging instrument in a cash flow hedge 
relationship.  
In accordance with AASB 9, these designations apply prospectively from 1 July 2019. For periods before the 
designation the foreign exchange movements were recognised immediately in the Consolidated Income Statement. 
As the difference between reporting periods arose due to the timing of accounting hedge designations, the impact 
on the Consolidated Income Statement in financial year 2018/19 has been recognised outside of Underlying PBT 
to ensure comparability. 

79 

Q AN T A S  A N NU A L R E POR T   2 0 21  

Notes to the Financial Statements continued 

For the year ended 30 June 2021 

2 

OPERATING SEGMENTS, UNDERLYING PROFIT BEFORE TAX AND RETURN ON INVESTED CAPITAL (CONTINUED) 

(C)  RETURN ON INVESTED CAPITAL  
Return on Invested Capital (ROIC %) is a non-statutory measure and is the primary financial return measure of the Group. ROIC % is calculated 
as Return on Invested Capital EBIT (ROIC EBIT) divided by Average Invested Capital.  

ROIC EBIT 

i. 
ROIC EBIT is derived by adjusting Underlying EBIT for the period to exclude leased aircraft depreciation under AASB 16 and to include notional 
depreciation for these aircraft to account for them as if they were owned. 

In addition, for non-aircraft leases, ROIC EBIT is reduced for the full lease payments rather than depreciation under AASB 16 to account for 
these items as a service cost. The objective of these adjustments is to show an EBIT result which is indifferent to the financing or ownership 
structure of aircraft assets and that treats non-aircraft leases as a service cost rather than a debt repayment. 

ROIC EBIT 

Underlying EBIT 

Add back: Lease depreciation under AASB 16 

Less: Notional depreciation1 

Less: Cash expenses for non-aircraft leases 

ROIC EBIT 

Average Invested Capital for the year ended 30 June 2021 

ROIC %2 

2021 
$M 

(1,525) 

373 

(105) 

(199) 

(1,456) 

6,248 

(23.3%) 

2020 
$M 

395 

402 

(108) 

(225) 

464 

8,055 

5.8% 

1.  For calculating ROIC, capitalised leased aircraft are included in the Group's Invested Capital at the AUD market value (referencing AVAC) at the date of commencing operations at the 

prevailing AUD/USD rate. This value is depreciated notionally in accordance with the Group's accounting policies, with the calculated depreciation reported above known as notional 
depreciation.  

2.  ROIC % represents Return on Invested Capital (ROIC) EBIT divided by Average Invested Capital. Refer to Note 2(C)(ii) and 2(C)(iii). 

ii.  Average Invested Capital 
The objective of the Group's Financial Framework is to show Invested Capital which is indifferent to financing or ownership structures of 
aircraft assets (leased versus owned). Invested Capital includes the net assets of the business other than cash, lease receivables, interest-
bearing liabilities, other financial assets/(liabilities) and tax balances as well as lease liabilities and right of use assets (for leased aircraft, 
property and other assets) as measured under AASB 16. 

To account for the capital invested in leased aircraft, Invested Capital includes an amount representing the capitalised value of leased 
aircraft assets as if they were owned. Invested Capital includes the full capital held in leased aircraft, which is a non-statutory adjustment, 
as in accordance with AASB 16 right of use assets are only measured with reference to the lease term. 

Average Invested Capital is equal to the average of the monthly Invested Capital for the year. 

Invested Capital 

Receivables (current and non-current) 

Inventories 

Other assets (current and non-current) 

Investments accounted for under the equity method 

Property, plant and equipment 

Intangible assets 

Assets classified as held for sale 

Payables (current and non-current) 

Provisions (current and non-current) 

Revenue received in advance (current and non-current) 

Capitalised aircraft leased assets1 

Invested Capital as at 30 June  

Average Invested Capital for the year ended 30 June 

2021 
$M 

633 

279 

856 

57 

10,787 

849 

1 

(1,857) 

(1,825) 

(5,431) 

1,167 

5,516 

6,248 

2020 
$M 

621 

306 

562 

59 

11,726 

1,050 

58 

(2,450) 

(2,190) 

(5,040) 

1,301 

6,003 

8,055 

1.  For calculating ROIC, capitalised leased aircraft are included in the Group's Invested Capital at the AUD market value (referencing AVAC) at the date of commencing operations at the 

prevailing AUD/USD rate. This value is notionally depreciated in accordance with the Group's accounting policies with the calculated depreciation reported above as Notional 
Depreciation. The carrying value (AUD market value less accumulated notional depreciation) is reported within Invested Capital as capitalised aircraft leased assets.  

80 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Notes to the Financial Statements continued 

For the year ended 30 June 2021 

2 

OPERATING SEGMENTS, UNDERLYING PROFIT BEFORE TAX AND RETURN ON INVESTED CAPITAL (CONTINUED) 

(C)  RETURN ON INVESTED CAPITAL (CONTINUED) 
iii.  ROIC % 

ROIC %1 

1.  ROIC % is calculated as Return on Invested Capital EBIT (ROIC EBIT) divided by Average Invested Capital for the year. 

iv.  ROIC (Statutory EBIT) % 

ROIC (Statutory EBIT) %1 

2021 
% 

(23.3) 

2021 
% 

(31.7) 

1.  ROIC (Statutory EBIT) % is calculated by replacing Underlying EBIT with Statutory EBIT, maintaining a consistent methodology to ROIC % as outlined in Note 2(C) (i) to (iii). 

v.  Underlying Earnings Per Share 

Underlying (Loss)/Earnings Per Share1 

2021 
cents 

(71.3) 

2020 
% 

5.8 

2020 
% 

(29.4) 

2020 
cents 

5.9 

1.  Underlying Earnings Per Share is calculated as Underlying PBT less tax benefit/expense based on the Group’s effective tax rate of (26.5) per cent (2020: (27.5) per cent) divided by 

the weighted average number of shares outstanding during the year, excluding unallocated treasury shares. 

3 

EARNINGS PER SHARE 

Basic loss per share1 

Diluted loss per share2 

2021 
cents 

(91.8) 

(91.8) 

2020 
cents 

(129.6) 

(129.6) 

1.   Weighted average number of shares used in basic Earnings Per Share calculation of 1,882 million (2020: 1,516 million) excludes unallocated treasury shares. 
2.   Weighted average number of shares used in basic and diluted Earnings Per Share calculation is the same for the years ended 30 June 2021 and 30 June 2020 as the effect of share 
rights expected to vest are anti-dilutive and excluded from the calculation. Weighted average number of shares used in diluted Earnings Per Share calculation of 1,882 million (2020: 
1,516 million) excludes unallocated treasury shares.  

Statutory loss attributable to members of Qantas 

NUMBER OF SHARES 

Issued shares as at 1 July 

Shares bought back and cancelled 

Capital raising 

Issued shares as at 30 June 

Weighted average number of shares for the year 

REVENUE AND OTHER INCOME 

4 
(A)  REVENUE AND OTHER INCOME BY GEOGRAPHIC AREA 

Net passenger and freight revenue 

Australia 

Overseas 

Total net passenger and freight revenue 

Other revenue and income 

Total revenue and other income 

2021 
$M 

(1,728) 

2021 
Number 
M 

1,864 

- 

22 

1,886 

1,883 

2020 
$M 

(1,964) 

2020 
Number 
M 

1,571 

(80) 

373 

1,864 

1,518 

2021 
$M 

2020 
$M 

4,214 

868 

5,082 

852 

5,934 

9,262 

3,966 

13,228 

1,029 

14,257 

Net passenger and freight revenue is attributed to a geographic region based on the point of sale, or where not directly available, on a pro-
rata basis. Other revenue and income is not allocated to a geographic region as it is impractical to do so. 

81 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Notes to the Financial Statements continued 

For the year ended 30 June 2021 

REVENUE AND OTHER INCOME (CONTINUED) 

4 
(B)  OTHER REVENUE AND INCOME 

Frequent Flyer marketing revenue and other Qantas Loyalty businesses 

Qantas Rewards Store and other redemption revenue1,2 

Third-party services revenue 

Other income 

Total other revenue and income 

2021 
$M 

431 

81 

128 

212 

852 

1.  Frequent Flyer redemption revenue excludes redemptions on Qantas Group flights which are reported as net passenger revenue in the Consolidated Income Statement. 
2.  Where the Group acts as an agent for redemptions, an adjustment is made within consolidation eliminations to present these redemptions on a net basis. 

Notes 

15 

16(A) 

17 

2021 
$M 

1,356 

373 

200 

1,929 

2021 
$M 

(26) 

(26) 

2021 
$M 

166 

320 

139 

121 

70 

- 

(4) 

246 

1,058 

5 

DEPRECIATION AND AMORTISATION 

Property, plant and equipment 

Right of use assets 

Intangible assets 

Total depreciation and amortisation 

6  NET GAIN ON DISPOSAL OF ASSETS 

Net gain on disposal of property, plant and equipment 

Total net gain on disposal of assets 

7 

OTHER EXPENDITURE 

Commissions and other selling costs 

Computer and communication 

Capacity hire (excluding lease components) 

Property occupancy and utility expenses 

Marketing and advertising 

Discretionary bonuses to non-executive employees 

Discount rate changes impact on provisions 

Other 

Total other expenditure 

82 

2020 
$M 

467 

96 

263 

203 

1,029 

2020 
$M 

1,446 

402 

197 

2,045 

2020 
$M 

(7) 

(7) 

2020 
$M 

506 

489 

268 

176 

160 

30 

7 

314 

1,950 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 

16(C) 

Q AN T A S  A N NU A L R E POR T   2 0 21  

Notes to the Financial Statements continued 

For the year ended 30 June 2021 

8  NET FINANCE COSTS 

FINANCE INCOME 

Interest income on financial assets measured at amortised cost 

Unwind of discount on receivables 

Total finance income 

FINANCE COSTS 

Interest expense on financial liabilities measured at amortised cost 

Interest expense on leases 

Interest paid and capitalised on qualifying assets1 

Total finance costs on financial liabilities 

Unwind of discount on provisions and other liabilities 

Employee benefits 

Other liabilities and provisions 

Total unwind of discount on other liabilities and provisions 

Total finance costs 

Net finance costs 

1.  The borrowing costs are capitalised using a 3.8 per cent interest rate (2020: 4.9 per cent). 

INCOME TAX BENEFIT 

9 
(A)  INCOME TAX RECOGNISED IN THE CONSOLIDATED INCOME STATEMENT 

Current income tax expense 
Current income tax – Australia 

Current income tax – foreign  

Total current income tax expense 

Deferred income tax benefit 

Origination and reversal of temporary differences 

Benefit of tax losses  

Current year deferred income tax benefit 

Adjustments for the prior year 

Total deferred income tax benefit 

Total income tax benefit in the Consolidated Income Statement 

(B)  RECONCILIATION BETWEEN INCOME TAX BENEFIT AND STATUTORY LOSS BEFORE INCOME TAX 

Statutory loss before income tax benefit 

Income tax benefit using the domestic corporate tax rate of 30 per cent 

Adjusted for: 
Differences in loss from investments accounted for under the equity method 

Losses for foreign branches not recognised 

Losses for controlled entities not recognised 

Write-down of investments and non-deductible CGU impairments 

Non-assessable gain on property, plant and equipment 

Other net non-assessable items 

Over/(under) provision from prior periods 

Income tax benefit 

2021 
$M 

15 

5 

20 

(240) 

(75) 

21 

(294) 

(4) 

(23) 

(27) 

(321) 

(301) 

2021 
$M 

- 

(1) 

(1) 

(49) 

671 

622 

2 

624 

623 

2020 
$M 

29 

4 

33 

(223) 

(96) 

48 

(271) 

(15) 

(18) 

(33) 

(304) 

(271) 

2020 
$M 

- 

(4) 

(4) 

675 

86 

761 

(13) 

748 

744 

2021 
$M 

(2,351) 

705 

2020 
$M 

(2,708) 

812 

(38) 

(9) 

(38) 

- 

1 

- 

2 

(20) 

(5) 

(19) 

(29) 

- 

6 

(1) 

623 

744 

83 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Notes to the Financial Statements continued 

For the year ended 30 June 2021 

9 

INCOME TAX BENEFIT (CONTINUED) 

(C)  INCOME TAX (EXPENSE)/BENEFIT RECOGNISED DIRECTLY IN THE CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME 

Income tax on: 

Cash flow hedges 

Defined benefit actuarial (gains)/losses 

Fair value gains on investments 

Income tax (expense)/benefit recognised directly in the Consolidated Statement of Comprehensive Income 

(D)   RECONCILIATION OF INCOME TAX BENEFIT TO INCOME TAX (PAYABLE)/RECEIVABLE 

Income tax benefit 

Adjusted for temporary differences: 

Receivables 

Inventories 

Investments accounted for under the equity method 

Property, plant and equipment and intangible assets 

Right of use assets 

Payables 

Revenue received in advance 

Interest-bearing liabilities 

Lease liabilities 

Other financial (liabilities)/assets 

Provisions 

Other items 

Temporary differences 

Adjustments for the prior year 

Value of recognised tax losses 

Tax losses recognised (Australian)1  

Tax instalments paid 

Income tax (payable)/receivable2 

2021 
$M 

(133) 

(108) 

(15) 

(256) 

2021 
$M 

623 

69 

(1) 

18 

71 

(66) 

11 

(78) 

4 

123 

(35) 

78 

(145) 

49 

(2) 

670 

(671) 

- 

(1) 

2020 
$M 

76 

17 

(2) 

91 

2020 
$M 

744 

29 

(2) 

(23) 

(352) 

(4) 

14 

(80) 

(15) 

(16) 

20 

(219) 

(27) 

(675) 

13 

82 

(86) 

141 

137 

1.  A deferred tax asset of $671 million has been recognised for income tax losses and is expected to be recovered in future periods. 
2.  Financial year 2020/21 net income tax payable of $1 million relates to overseas income tax and is reported in payables. 

10  DIVIDENDS AND OTHER SHAREHOLDER DISTRIBUTIONS 
(A)  DIVIDENDS DECLARED AND PAID 
During the year ended 30 June 2021, the Group did not declare or pay any dividends. No dividend will be paid in relation to the year ended 
30 June 2021.  

(B)  FRANKING ACCOUNT 

Total franking account balance at 30 per cent 

2021 
$M 

- 

2020 
$M 

- 

The above amount represents the balance of the franking account as at 30 June, after taking into account adjustments for: 

–  Franking credits that will arise from the payment of income tax payable for the current year 
–  Franking credits that will arise from the receipt of dividends recognised as receivables at the year end 
–  Franking credits that may be prevented from being distributed in subsequent years. 

84 

 
 
 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Notes to the Financial Statements continued 

For the year ended 30 June 2021 

11  RECEIVABLES 

Trade receivables 

Less provision for impairment losses 

Total trade receivables 

Sundry receivables 

Total receivables 

2021 
$M 

Current 

Non-current 

489 

(6) 

483 

96 

579 

- 

- 

- 

54 

54 

Total 

489 

(6) 

483 

150 

633 

The ageing of trade receivables, net of provision for expected credit losses, at 30 June was:1 

Not past due 

Past due 1–30 days 

Past due 31–120 days 

Past due 121 days or more 

Total trade receivables 

2020 
$M 

Current 

Non-current 

335 

(17) 

318 

202 

520 

- 

- 

- 

101 

101 

2021 
$M 

386 

75 

16 

6 

483 

Total 

335 

(17) 

318 

303 

621 

2020 
$M 

191 

86 

4 

37 

318 

1.  The Group assesses at each reporting date whether the carrying value of financial assets is impaired. Where necessary, a provision for expected credit losses (ECL) is recognised, depending on 

whether there has been a significant increase in credit risk, including risk of default occurring since initial recognition. Refer to Note 37(G) for the Group’s accounting policy. 

12 

INVENTORIES 

Engineering expendables 

Consumables stores 

Total inventories 

13  ASSETS CLASSIFIED AS HELD FOR SALE 

2021 
$M 

Aircraft and engines 

Total assets classified as held for sale 

2020 
$M 

Aircraft and engines 

Total assets classified as held for sale 

2021 
$M 

243 

36 

279 

Opening Net  
Book Value 

Transferred from 
Property, Plant and 
Equipment 

Disposals 

Impairment 

58 

58 

1 

1 

(55) 

(55) 

(3) 

(3) 

Opening Net  
Book Value 

Transferred from 
Property, Plant and 
Equipment 

Disposals 

Impairment 

1 

1 

71 

71 

(14) 

(14) 

- 

- 

2020 
$M 

256 

50 

306 

Closing Net 
Book Value 

1 

1 

Closing Net 
Book Value 

58 

58 

The fair value measurement for property, plant and equipment classified as held for sale has been categorised under the fair value hierarchy 
as Level 2. Refer to Note 37(C) for a definition of the fair value hierarchy.

85 

 
 
 
 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Notes to the Financial Statements continued 

For the year ended 30 June 2021 

INVESTMENTS ACCOUNTED FOR UNDER THE EQUITY METHOD 

14 
Ownership interest in investments accounted for under the equity method1 

Fiji Resorts Limited 

Hallmark Aviation Services L.P. 

HT & T Travel Philippines, Inc. 

Holiday Tours and Travel (Thailand) Ltd. 

Holiday Tours and Travel Vietnam Co. Ltd. 

Holiday Tours and Travel (GSA) Ltd. 

Helloworld Travel Limited2 

Jetstar Japan Co. Ltd. 

Pacific Airlines3 

PT Holidays Tours & Travel 

June 2021 
% 

June 2020 
% 

21 

49 

28 

37 

37 

37 

12 

33 

30 

37 

21 

49 

28 

37 

37 

37 

15 

33 

30 

37 

Based on voting rights. 

1. 
2.  The investment in Helloworld Travel Limited was diluted from 15% to 12% due to issue of new shares by Helloworld Travel Limited pursuant to its equity raising. 
3.   Jetstar Pacific Airline Aviation Joint Stock Company has been rebranded to Pacific Airlines. The Group has discontinued equity accounting for its interest and the investment is 

recognised as Held for Sale with a nil carrying value. 

Balance as at 1 July 

Cash additions 

Non-cash additions 

Dividends received 

Share of net loss 

Share of reserves and other movements 

Transfer to provisions 

Impairment1 

Balance as at 30 June 

Note 

22 

25(C) 

2021 
$M 

59 

48 

18 

- 

(129) 

14 

48 

(1) 

57 

2020 
$M 

217 

2 

- 

(15) 

(53) 

3 

- 

(95) 

59 

1.  The Group recognised a net impairment of $1 million (2020: $70 million) in relation to its investment in Helloworld Travel Ltd. (ASX: HLO). The impairment recognised was determined 
with reference to the volume weighted average price (VWAP) in the last quarter of the 2020/21 financial year. In the 2019/20 financial year, the Group recognised an impairment of 
$25 million in relation to its investment in Pacific Airlines (formerly known as Jetstar Pacific) due to the announced exit of the business, reducing the carrying value of Pacific 
Airlines to nil.   

86 

 
 
 
 
 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Notes to the Financial Statements continued 

For the year ended 30 June 2021 

15  PROPERTY, PLANT AND EQUIPMENT 

2021 
$M 

Accumulated 
Depreciation and 
Impairment 

Net Book  
Value 

- 

(218) 

(910) 

(1,035) 

(12,971) 

(458) 

- 

49 

69 

202 

292 

8,734 

433 

1,008 

2020 
$M 

Accumulated 
Depreciation and 
Impairment 

- 

(215) 

(873) 

(1,043) 

(11,943) 

(432) 

- 

At Cost 

49 

288 

1,082 

1,437 

21,728 

886 

762 

(15,592) 

10,787 

26,232 

(14,506) 

At Cost 

49 

287 

1,112 

1,327 

21,705 

891 

1,008 

26,379 

Net Book  
Value 

49 

73 

209 

394 

9,785 

454 

762 

11,726 

Opening  
Net Book 
Value 

49 

73 

209 

394 

9,785 

454 

762 

11,726 

Opening  
Net Book 
Value 

49 

77 

212 

418 

10,747 

490 

783 

Cash 

Additions1  Disposals 

Transfers2 

- 

- 

20 

11 

420 

31 

281 

763 

- 

- 

- 

(21) 

- 

- 

- 

(21) 

- 

- 

3 

(25) 

26 

(2) 

(26) 

(24) 

Transferred 
(to)/from 
Assets 
Classified as 
Held for Sale 

Depreciation 

Impairment  Other3 

Closing Net 
Book Value 

- 

- 

- 

- 

(1) 

- 

- 

(1) 

- 

(3) 

(36) 

(60) 

- 

- 

(1) 

(1) 

(1,222) 

(223) 

(35) 

- 

- 

- 

- 

(1) 

7 

(6) 

(51) 

(15) 

(9) 

49 

69 

202 

292 

8,734 

433 

1,008 

(1,356) 

(225) 

(75) 

10,787 

Cash 

Additions1  Disposals 

Transfers2 

Transferred 
(to)/from 
Assets 
Classified as 
Held for Sale 

Depreciation 

Impairment  Other3 

Closing Net 
Book Value 

- 

- 

74 

55 

982 

76 

254 

- 

- 

- 

(8) 

(14) 

(1) 

- 

(23) 

- 

- 

(3) 

2 

230 

(4) 

(241) 

(16) 

- 

- 

- 

- 

- 

(4) 

(34) 

(65) 

- 

- 

(41) 

- 

- 

1 

- 

(8) 

49 

73 

209 

394 

(72) 

(1,300) 

(921) 

133 

9,785 

1 

- 

(43) 

- 

(40) 

(25) 

- 

(34) 

454 

762 

(71) 

(1,446) 

(1,002) 

67 

11,726 

12,776 

1,441 

Freehold land 

Buildings 

Leasehold improvements 

Plant and equipment 

Aircraft and engines 

Aircraft spare parts 

Aircraft deposits 

Total property, plant 
and equipment 

2021 
$M 

Freehold land 

Buildings 

Leasehold improvements 

Plant and equipment 

Aircraft and engines 

Aircraft spare parts 

Aircraft deposits 

Total property, plant 
and equipment 

2020 
$M 

Freehold land 

Buildings 

Leasehold improvements 

Plant and equipment 

Aircraft and engines 

Aircraft spare parts 

Aircraft deposits 

Total property, plant 
and equipment 

1.  Additions includes capitalised interest of $17 million (2020: $42 million). 
2.  Transfers includes transfers between categories of property, plant and equipment and transfers from/(to) other balance sheet accounts. 
3.  Other includes non-cash movements, movements in accrued payments for property, plant and equipment (2021: $46 million, 2020: $113 million) and disposals where the proceeds 

have not yet been received (2021: $6 million, 2020: nil). 

(A)  AIRCRAFT BY GEOGRAPHIC AREA 
Aircraft supporting the Group’s global operations are primarily located in Australia, with the exception of those aircraft which are currently in 
storage overseas. 

(B)  SECURED ASSETS 
Certain aircraft and engines act as security against related financing facilities. Under the terms of certain financing facilities entered into by 
the Qantas Group, the underwriters of these agreements have a fixed charge over certain aircraft and engines to the extent that debt has been 
issued directly to those underwriters. The total carrying amount of assets under pledge is $5,980 million (2020: $6,326 million).

87 

 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Notes to the Financial Statements continued 

For the year ended 30 June 2021 

15  PROPERTY, PLANT AND EQUIPMENT (CONTINUED) 

(C)  CAPITAL EXPENDITURE COMMITMENTS 
The Group’s capital expenditure commitments as at 30 June 2021 are $8,114 million (2020: $9,028 million). The Group has certain rights 
within its aircraft purchase contracts which can defer the capital expenditure commitments. 

The Group’s capital expenditure commitments are predominantly denominated in US dollars. Commitments reported above are translated to the 
Group’s Australian dollar presentational currency at the 30 June 2021 closing exchange rate of $0.75 (30 June 2020: $0.69).  

16  LEASES 
(A)  RIGHT OF USE ASSETS 

Aircraft 

Property 

Other 

Total right of use assets 

2021 
$M 

Aircraft 

Property 

Other 

Total right of use assets 

2020 
$M  

Aircraft 

Property 

Other 

2021 
$M 

Accumulated 
Depreciation and 
Impairment 

(2,175) 

(951) 

(213) 

(3,339) 

At Cost 

2,581 

1,583 

284 

4,448 

Opening  
Net Book 
Value 

Additions/ 
Modifications/ 
Remeasurements 

2020 
$M 

Accumulated 
Depreciation and 
Impairment 

(1,994) 

(845) 

(186) 

(3,025) 

At Cost 

2,604 

1,527 

334 

4,465 

Net Book  
Value 

406 

632 

71 

1,109 

Transfers1 

Depreciation 

Other2 

610 

682 

148 

1,440 

8 

113 

9 

130 

3 

(1) 

(28) 

(26) 

(186) 

(129) 

(58) 

(373) 

(29) 

(33) 

- 

(62) 

Net Book  
Value 

610 

682 

148 

1,440 

Closing Net 
Book Value 

406 

632 

71 

1,109 

Opening  
Net Book 
Value 

Additions/ 
Modifications/ 
Remeasurements 

684 

640 

95 

147 

177 

129 

Transfers1 

Depreciation 

- 

(25) 

- 

(214) 

(127) 

(61) 

Other2 

Closing Net Book 
Value 

(7) 

17 

(15) 

610 

682 

148 

Total right of use assets 
1.  Transfers includes transfers from/(to) lease receivables where the Group is a sub-lessor. 
2.  Other movements include early terminations of $37 million (2020: $3 million), the impairment of other right of use assets, mainly supporting the Group's A380 fleet of nil (2020: 
$14 million) and impairment of aircraft right of use assets recognised within the Jetstar Asia CGU of $20 million (2020: nil), foreign exchange movements and changes in the 
measurement of make good assets. 

(402) 

1,419 

(25) 

453 

(5) 

1,440 

(B)  LEASE RECEIVABLES 

2021 
$M 

2020 
$M 

Finance lease receivable1 

Total 

Current 

Non-current 

5 

5 

47 

47 

Total 

52 

52 

Current 

Non-current 

2 

2 

23 

23 

Total 

25 

25 

1.  The Group has subleased property, plant and equipment and aircraft and classified the sublease as a finance lease. The subleased portion of the right of use asset was derecognised 
and the Group recognised a finance lease receivable (net investment in the finance lease). The interest income recognised on the net investment in the finance lease was $2 million 
(2020: $0.5m). 

(C)  LEASE LIABILITIES  

Aircraft 

Property 

Other 

Total lease liabilities 

88 

2021 
$M 

Current 

Non-current 

175 

154 

54 

383 

296 

679 

41 

1,016 

2020 
$M 

Current 

Non-current 

282 

163 

79 

524 

491 

740 

87 

1,318 

Total 

471 

833 

95 

1,399 

Total 

773 

903 

166 

1,842 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Notes to the Financial Statements continued 

For the year ended 30 June 2021 

16  LEASES (CONTINUED) 
(C)  LEASE LIABILITIES (CONTINUED) 

2021 
$M 

Aircraft 

Property 

Other 

Opening  
Balance 

Additions/ 
Modifications/ 
Remeasurements 

Lease 
Repayments1 

Interest 

Foreign 
Exchange 

773 

903 

166 

8 

113 

9 

130 

(273) 

(145) 

(75) 

(493) 

22 

50 

3 

75 

(59) 

(9) 

(8) 

(76) 

Additions/ 
Modifications/ 
Remeasurements 

Lease 
Repayments1 

Interest 

Foreign 
Exchange 

147 

177 

129 

453 

(242) 

(142) 

(65) 

(449) 

36 

55 

5 

96 

2 

2 

- 

4 

Total lease liabilities 

1,842 

2020 
$M 

Aircraft 

Property 

Other 

Total lease liabilities 

Opening  
Balance 

830 

825 

97 

1,752 

Other2  

- 

(79) 

- 

(79) 

Other2  

- 

(14) 

- 

(14) 

Closing  
Balance 

471 

833 

95 

1,399 

Closing  
Balance 

773 

903 

166 

1,842 

1.   Lease repayments of $493 million includes $420 million principal repayments and $73 million interest repayments. The lease repayments in financial year 2020/21 include deferred 
lease repayments of $49 million from 2020 (2020: Lease repayments of $449 million includes $367 million principal repayments and $82 million interest repayments. The lease 
repayments exclude deferred lease repayments of $60 million). 

2.  Other movements include rental waivers of $31 million (2020: $13 million), early terminations of $39 million (2020: $3 million). 

(D)  RECOGNISED WITHIN OTHER EXPENSES IN THE CONSOLIDATED INCOME STATEMENT 

Lease expense for short-term leases  

Variable lease expenses not included in lease liabilities 

Rental waivers  

17 

INTANGIBLE ASSETS 

2021 
$M 

- 

2 

31 

2020 
$M 

5 

- 

13 

2021 
$M 

Accumulated 
Amortisation  
and Impairment 

Net Book Value 

- 

- 

(1,394) 

- 

(4) 

(4) 

(1,402) 

166 

35 

480 

1 

- 

167 

849 

At Cost 

166 

35 

1,874 

1 

4 

171 

2,251 

2020 
$M 

Accumulated 
Amortisation  
and Impairment 

Net Book Value 

- 

- 

(1,281) 

- 

(4) 

- 

(1,285) 

162 

35 

685 

1 

- 

167 

1,050 

At Cost 

162 

35 

1,966 

1 

4 

167 

2,335 

Opening Net 
Book Value 

Cash 
Additions1 

Transfers2 

Amortisation 

Impairment 

Other3 

Closing Net  
Book Value 

162 

35 

685 

1 

167 

1,050 

- 

- 

14 

- 

3 

17 

- 

- 

1 

- 

- 

1 

- 

- 

(196) 

- 

(4) 

(200) 

- 

- 

(22) 

- 

- 

(22) 

4 

- 

(2) 

- 

1 

3 

Goodwill 

Airport landing slots 

Software 

Brand names and trademarks 

Customer contracts/relationships 

Contract intangible assets 

Total intangible assets 

2021 
$M 

Goodwill 

Airport landing slots 

Software 

Brand names and trademarks 

Contract intangible assets 

Total intangible assets 

1.  Additions includes capitalised interest of $4 million. 
2.  Transfers includes those between categories of intangible assets and transfers from/(to) other balance sheet accounts. 
3.  Other movements include Goodwill recognised on acquisition of National Jet Systems in July 2020 of $4 million and foreign exchange movements.

166 

35 

480 

1 

167 

849 

89 

 
 
 
 
 
 
Opening Net 
Book Value 

Cash 
Additions1 

Transfers2 

Amortisation 

Impairment 

Other 

Closing Net  
Book Value 

Q AN T A S  A N NU A L R E POR T   2 0 21  

Notes to the Financial Statements continued 

For the year ended 30 June 2021 

17 

INTANGIBLE ASSETS (CONTINUED) 

2020 
$M 

Goodwill 

Airport landing slots 

Software 

Brand names and trademarks 

Customer contracts/relationships 

Contract intangible assets 

209 

35 

826 

28 

1 

126 

Total intangible assets 

1,225 

- 

- 

150 

- 

- 

41 

191 

- 

- 

1 

- 

- 

- 

1 

- 

- 

(197) 

- 

- 

- 

(47) 

- 

(97) 

(26) 

- 

- 

(197) 

(170) 

1.  Additions includes capitalised interest of $6 million. 
2.  Transfers includes those between categories of intangible assets and transfers from/(to) other balance sheet accounts. 

18  DEFERRED TAX ASSETS  

Deferred tax assets 

(A)  RECONCILIATION OF DEFERRED TAX ASSETS 

2021 
$M 

Receivables 

Inventories 

Investments accounted for under the equity method 

Property, plant and equipment and intangible assets 

Right of use assets 

Payables 

Revenue received in advance 

Interest-bearing liabilities 

Lease liabilities 

Other financial assets/(liabilities) 

Provisions 

Other items 

Tax value of prepaid tax instalments 

Tax value of recognised tax losses 

Total deferred tax assets 

Opening  
Balance 

Recognised in the 
Consolidated Income 
Statement 

Recognised  
in Other 
Comprehensive 
Income 

(58) 

(13) 

(3) 

(1,316) 

(422) 

34 

865 

(127) 

542 

(41) 

622 

(2) 

- 

86 

167 

(69) 

1 

(18) 

(71) 

66 

(11) 

78 

(4) 

(123) 

35 

(78) 

145 

- 

671 

622 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(133) 

- 

(123) 

- 

- 

(256) 

- 

- 

2 

(1) 

(1) 

- 

- 

2021 
$M 

675 

Other 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

41 

22 

136 

- 

142 

162 

35 

685 

1 

- 

167 

1,050 

2020 
$M 

167 

Closing  
Balance 

(127) 

(12) 

(21) 

(1,387) 

(356) 

23 

943 

(131) 

419 

(139) 

548 

22 

136 

757 

675 

1.  A deferred tax asset of $4 million referable to acquisition of National Jet Systems Pty Ltd and National Jet Operations Services Pty Ltd. 
2.  A deferred tax asset of $4 million referable to a timing difference associated with deductible expenditure for capital raising and an increase in deferred tax liability of ($2) million 

relating to share-based payments recognised in retained earnings. 

90 

 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Notes to the Financial Statements continued 

For the year ended 30 June 2021 

18  DEFERRED TAX ASSETS (CONTINUED) 
(A)  RECONCILIATION OF DEFERRED TAX ASSETS (CONTINUED) 

2020 
$M 

Receivables 

Inventories 

Investments accounted for under the equity method 

Property, plant and equipment and intangible assets 

Right of use assets 

Payables 

Revenue received in advance 

Interest-bearing liabilities 

Lease liabilities 

Other financial assets/(liabilities) 

Provisions 

Other items 

Tax value of recognised tax losses 

Total deferred tax (liabilities)/assets 

Opening  
Balance  

Recognised in the 
Consolidated Income 
Statement 

Recognised  
in Other 
Comprehensive 
Income 

Other 

(29) 

(15) 

(26) 

(1,668) 

(426) 

48 

785 

(142) 

526 

(97) 

403 

(53) 

- 

(694) 

(29) 

2 

23 

352 

4 

(14) 

80 

15 

16 

(20) 

219 

27 

86 

761 

- 

- 

- 

- 

- 

- 

- 

- 

- 

76 

- 

15 

- 

91 

1.  A decrease in deferred tax liability of $9 million relating to share-based payments recognised in retained earnings. 

(B)  QANTAS GROUP CARRIED FORWARD TAX LOSSES 

Tax losses available to be utilised in current year 

Total tax losses brought forward 

Tax losses utilised against current taxable income 

Tax losses recognised 

Tax losses carried forward to be utilised in future years1 

1.   A deferred tax asset of $757 million has been recognised for income tax losses and is expected to be recovered in future periods. 

(C)  UNRECOGNISED DEFERRED TAX ASSETS 
Deferred tax assets have not been recognised with respect to the following items: 

Tax losses – New Zealand 

Tax losses – Singapore 

Tax losses – Hong Kong 

Tax losses – Capital losses 
Total unrecognised deferred tax assets 

19  OTHER ASSETS 

Note 

2021 
$M 

Closing  
Balance 

(58) 

(13) 

(3) 

(1,316) 

(422) 

34 

865 

(127) 

542 

(41) 

622 

(2) 

86 

167 

2020 
$M 

- 

- 

- 

(86) 

(86) 

2020 
$M 

21 

33 

13 

- 

67 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

91 

- 

9 

2021 
$M 

(86) 

(86) 

- 

(671) 

(757) 

2021 
$M 

30 

46 

11 

2 

89 

2020 
$M 

Current 

Non-current 

Total 

Current 

Non-current 

Total 

Prepayments 

Net defined benefit asset 

30(B) 

Other assets1 

Total other assets 

99 

- 

70 

169 

220 

317 

150 

687 

319 

317 

220 

856 

121 

- 

72 

193 

222 

28 

119 

369 

1.   Other assets include incremental costs of obtaining a contract. Refer to Note 37(D)(vii) for the Group’s accounting policy. 

343 

28 

191 

562 

91 

 
 
 
 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Notes to the Financial Statements continued 

For the year ended 30 June 2021 

20  REVENUE RECEIVED IN ADVANCE 

Unavailed passenger revenue 
Unredeemed Frequent Flyer revenue 
Other revenue received in advance 

Total revenue received in advance 

2021 
$M 

2020 
$M 

Current 

Non-current 

Total 

Current 

Non-current 

Total 

2,143 
894 
240 

3,277 

- 
2,119 
35 

2,154 

2,143 
3,013 
275 

5,431 

2,031 
617 
136 

2,784 

- 
2,200 
56 

2,256 

2,031 
2,817 
192 

5,040 

Unavailed passenger revenue relates to sales to passengers in advance of the date of passenger travel. The balance includes tickets relating 
to travel with a travel date subsequent to year end and tickets which have been transferred to a travel credit as a result of flight cancellations 
from border closures and other restrictions due to the impact of COVID-19.  

Tickets generally expire either within 12 months after the planned travel date if they are not used within that time period, or on the date of 
planned travel, depending on the terms and conditions. At the time of travel, revenue is also recognised in respect of tickets that are not 
expected to be used. Unused tickets are recognised as revenue using estimates based on the terms and conditions of the ticket, experience, 
historical and expected future trends.  

Travel credits are available to be used for future flights and are typically eligible for refund. Where customers have made refund claims by 30 
June 2021, these are no longer classified as unavailed passenger revenue and are reported as payables in the Consolidated Balance Sheet. 
Further refund claims are expected, given that the Group’s forecast flight schedule remains severely restricted. Notwithstanding that travel 
credits may not be expected to be utilised in the next 12 months, unavailed passenger revenue is classified as current on the basis that the 
Group does not have an unconditional right to defer usage of the ticket for at least 12 months.  

Unredeemed Frequent Flyer revenue relates to performance obligations associated with Qantas Points which have been issued but not 
redeemed. Qantas Points are issued by the Group as part of the Qantas Frequent Flyer program or are sold to third parties such as credit 
cards providers, who issue them as part of their loyalty programs. Unredeemed Frequent Flyer revenue is classified as either current or non-
current based on the Group’s expectation of redemption patterns by members within the next 12 months under the Recovery Plan. The non-
current amount of Unredeemed Frequent Flyer revenue will be materially recognised as revenue over three years. Significant changes in 
Qantas Points expected to expire unredeemed are recognised within other revenue and income using estimates based on the terms and 
conditions of the Frequent Flyer program, experience, historical and expected future trends.  

Other revenue received in advance primarily relates to prepaid Qantas Club membership fees, revenue collected on behalf of other airlines, 
unavailed cargo revenue and grants or supplier incentives the Group has received but are recognised over time. Other revenue is classified as 
current where it is expected to be recognised or transferred to another carrier within the next 12 months. 

21  NET ON BALANCE SHEET DEBT 
(A)  CASH AND CASH EQUIVALENTS 

Cash balances 
Cash at call 
Short-term money market securities and term deposits 

Total cash and cash equivalents 

2021 
$M 

143 
327 
1,751 

2,221 

2020 
$M 

249 
733 
2,538 

3,520 

Cash and cash equivalents comprise cash at bank and cash on hand, cash at call and short-term money market securities and term deposits 
that are readily convertible to a known amount of cash and are subject to an insignificant risk of change in value.  

Short-term money market securities of $250 million (2020: $76 million) held by the Qantas Group are pledged as collateral under the terms of 
certain operational financing facilities when underlying unsecured limits are exceeded. The collateral cannot be sold or repledged in the 
absence of default by the Qantas Group. 

(B)  INTEREST-BEARING LIABILITIES 

Bank loans – secured 
Bank loans – unsecured 
Other loans – secured 
Other loans – unsecured 

Total interest-bearing liabilities 

2021 
$M 

2020 
$M 

Current 

Non-current 

Total 

Current 

Non-current 

Total 

433 
- 
241 
295 

969 

1,628 
436 
2,328 
1,469 

5,861 

2,061 
436 
2,569 
1,764 

6,830 

362 
- 
110 
396 

868 

1,742 
320 
2,615 
1,148 

5,825 

2,104 
320 
2,725 
1,544 

6,693 

Certain current and non-current interest-bearing liabilities relate to specific financing of aircraft and engines and are secured by the aircraft 
to which they relate (refer to Note 15).  

(C)  UNDRAWN FACILITIES 
At 30 June 2021, the Group has an undrawn Revolving Credit Facility of $1,575 million (2020: $1,000 million). 

92 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Notes to the Financial Statements continued 

For the year ended 30 June 2021 

21  NET ON BALANCE SHEET DEBT (CONTINUED) 
(D)  ANALYSIS OF CHANGES IN NET ON BALANCE SHEET DEBT 

2021 
$M 

Interest-bearing 
liabilities 

Opening  
Balance 

Debt 
Repayment 

Debt 
Drawdown 

6,693 

(759) 

937 

Cash 

(3,520) 

759 

(937) 

Net on balance 
sheet debt 

3,173 

- 

- 

Foreign 
Exchange, Mark 
to Market and 
Non-cash 
Movements 

Shareholder 
Distributions 

Treasury 
Shares 

Equity 
Raising 

Other  
Net Cash 
Movement 

Closing  
Balance 

(41) 

10 

(31) 

- 

- 

- 

- 

- 

- 

- 

- 

6,830 

(58) 

1,525 

(2,221) 

(58) 

1,525 

4,609 

2020 
$M 

Interest-bearing 
liabilities 

Opening  
Balance 

Debt 
Repayment 

Debt 
Drawdown 

5,137 

(625) 

2,155 

Cash 

(2,157) 

625 

(2,155) 

Net on balance 
sheet debt 

22  PROVISIONS 

2,980 

- 

- 

Foreign 
Exchange, Mark 
to Market and 
Non-cash 
Movements 

26 

2 

28 

2021 
$M 

Shareholder 
Distributions 

Treasury 
Shares 

Equity 
Raising 

Other  
Net Cash 
Movement 

Closing  
Balance 

- 

647 

647 

- 

5 

5 

- 

- 

6,693 

(1,342) 

855 

(3,520) 

(1,342) 

855 

3,173 

2020 
$M 

Annual leave 

Long service leave 

Redundancies and other employee benefits 

Total employee benefits 

Onerous contracts 

Make good on leased assets 

Insurance, legal and other  

Total other provisions 

Total provisions 

Current 

Non-current 

Total 

Current 

Non-current 

375 

340 

123 

838 

31 

131 

136 

298 

1,136 

- 

50 

- 

50 

- 

523 

116 

639 

689 

375 

390 

123 

888 

31 

654 

252 

937 

1,825 

351 

469 

569 

1,389 

65 

23 

62 

150 

1,539 

- 

61 

- 

61 

4 

469 

117 

590 

651 

Total 

351 

530 

569 

1,450 

69 

492 

179 

740 

2,190 

Reconciliations of the movements of each class of provision, other than employee benefits, are set out below: 

2021 
$M 

Onerous contracts 

Make good on leased assets 

Insurance, legal and other 

Total other provisions 

Opening 
Balance 

Provisions 
Made 

Provisions 
Utilised 

Unwind of 
Discount 

Discount Rate 
Change 

Transfers from 
Investments in 
Associates 

69 

492 

179 

740 

11 

182 

57 

250 

(47) 

(8) 

(41) 

(96) 

- 

10 

- 

10 

- 

10 

6 

16 

- 

- 

48 

48  

Other 

(2) 

(32) 

3 

(31) 

Closing 
Balance 

31 

654 

252 

937 

93 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Notes to the Financial Statements continued 

For the year ended 30 June 2021 

23  CAPITAL  
(A)  ISSUED CAPITAL 

Opening balance: 1,863,491,352 (June 2020: 1,570,505,939) ordinary shares, fully paid 

Shares bought back during the year: nil (June 2020: 79,712,857) ordinary shares 

Capital raising: 22,553,346 (June 2020: 372,698,270) ordinary shares 

Closing balance: 1,886,044,698 (2020: 1,863,491,352) ordinary shares 

2021 
$M 

3,104 

- 

82 

3,186 

2020 
$M 

1,871 

(95) 

1,328 

3,104 

On 10 August 2020, the Group completed a retail Share Purchase Plan resulting in the issuance of 22.6 million shares at $3.18 per share 
totalling $71.7 million. Equity raising costs were accrued against the capital raising as at June 2020 as a reduction in Issued Capital. The tax 
benefit of these costs was recognised in equity in the year ended 30 June 2021, resulting in an increase in Issued Capital of $10 million. The 
fully underwritten Institutional Placement in June 2020 and the Share Purchase Plan in July 2020 provided total proceeds of $1,432 million, 
resulting in an increase in Issued Capital of $1,410 million, net of tax and fees.  

Holders of ordinary shares are entitled to receive dividends as declared from time to time and are entitled to one vote per share at 
shareholders’ meetings. In the event of wind-up, Qantas ordinary shareholders rank after all creditors and are fully entitled to any residual 
proceeds on liquidation.  

(B)  TREASURY SHARES 
Treasury shares consist of shares held in trust for Qantas employees in relation to equity compensation plans. As at 30 June 2021, 3,099,413 
(2020: 9,299,475) shares were held in trust and classified as treasury shares. 

(C)  CAPITAL MANAGEMENT 
The Qantas Group’s Financial Framework is designed to achieve top quartile Total Shareholder Return relative to the ASX100 and global airline 
peers. The Framework’s key elements are to: 

–  Maintain an optimal capital structure that minimises the cost of capital by holding an appropriate level of Net Debt. The appropriate level 
of Net Debt reflects the Qantas Group’s size, measured by Invested Capital. This is consistent with investment grade credit metrics 

–  Deliver ROIC that exceeds the weighted average cost of capital through the cycle 
–  Make disciplined capital allocation decisions between reinvestment, debt reduction and distribution of surplus capital to shareholders 

while maintaining an optimal capital structure. 

Surplus capital is determined on a forward-looking basis, which is the difference between the projected Net Debt position and the target Net 
Debt position.  

The Qantas Group maintains access to a broad range of debt markets, both secured and unsecured. The Qantas Group maintains a prudent 
liquidity policy that ensures adequate coverage of liquidity requirements while considering a range of adverse scenarios. 

Net Debt1 

Return on Invested Capital (%) 

Net capital expenditure3 

Shareholder distributions 

Metric 

$4.5B to $5.6B2 

2021 

$5.9B 

2020 

$4.7B 

ROIC > WACC 

(23.3) per cent 

5.8 per cent 

$693M 

- 

$1.57B 

$0.6B 

1.  Net Debt is a non-statutory measure. It includes balance sheet debt and capitalised aircraft lease liabilities under the Group’s Financial Framework. Capitalised aircraft lease 

liabilities are measured at fair value at the lease commencement date and remeasured over the lease term on a principal and interest basis. The residual value of the capitalised 
aircraft lease liability denominated in a foreign currency is translated at the long-term exchange rate.  

2.  Target Net Debt range of $4.5 billion to $5.6 billion is based on the Invested Capital of approximately $6 billion as at 30 June 2020.  
3.  Net capital expenditure is a non-statutory measure which is equal to net investing cash flows included in the Consolidated Cash Flow Statement of $722 million (2020: $1.57 billion) 
and the impact to Invested Capital from the disposals/acquisitions of leased aircraft. During the year ended 30 June 2021, there were no new aircraft leases and a reduction in net 
capital expenditure of ($29 million) for the return (disposal) of leased aircraft. 

94 

 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Notes to the Financial Statements continued 

For the year ended 30 June 2021 

24  GOVERNMENT GRANTS AND ASSISTANCE 
To mitigate the impacts of COVID-19, governments have provided businesses, and specifically the aviation sector, with various support 
packages in the form of rebates and other financial assistance. The Group has recognised government grants and assistance where there is 
reasonable assurance that the Group will comply with all the associated conditions and that the grants/assistance will be received.  

Packages 

Description 

RANS, DANS and 
government repatriation 
flights  

RANS/DANS recognised 
within other revenue and 
income 

Government repatriation 
flights recognised within 
net passenger revenue 

Tourism Aviation Network 
Support (TANS) 

Recognised within other 
revenue and income 

International Freight 
Assistance Mechanism 
(IFAM) 

Recognised within net 
freight revenue 

JobKeeper Payment 
(JobKeeper) 

Recognised within 
manpower and staff-
related expenses 

International Aviation 
Support (IAS) Package 

Recognised within other 
revenue and income 

This package is underwritten by the Australian Government. The Group operated a series of domestic and regional 
flights on behalf of the Australian Government to maintain critical links that had been made commercially unviable 
by COVID-related travel restrictions. It includes a baseline network of domestic passenger flights servicing the most 
critical metropolitan and regional routes while providing freight belly space capacity. In addition, the Australian 
Government commissioned Qantas to conduct various charter repatriation flights. 

The Regional Airline Network Support (RANS), Domestic Aviation Network Support (DANS) and government 
repatriation flights were operated on a fee-for-service basis, with fare revenue offsetting the cost to the taxpayer. 
Income of $118 million was recognised in the Consolidated Income Statement. The costs to operate these flights 
were recognised primarily in manpower and staff-related costs, aircraft operating variable, fuel, depreciation and 
amortisation and other expenses. On 2 August 2021, the government announced it was extending the DANS and 
RANS program until 31 December 2021. 

This program is intended to increase the number of flight frequencies to selected regions which have been heavily 
impacted by the loss of international tourists above minimum connectivity (aviation surge capacity) and to also 
reduce the cost of flying for consumers by discounting ticket prices to those regions through half price airfares. 
Discounts are offered on a selected number of routes per week across 15 key tourism regions with the original sale 
period between 1 April 2021 and 31 July 2021 for travel by 30 September 2021. On 2 August 2021, the travel and sale 
period for the TANS program was extended until 30 November 2021 due to various state lockdowns and border 
closures. 

Income of $19 million was recognised in the Consolidated Income Statement. The costs to operate these flights were 
recognised primarily in manpower and staff-related costs, aircraft operating variable, fuel, depreciation and 
amortisation and other expenses. 

This mechanism is intended to restore critical global supply chains which have been heavily impacted by COVID-19 
containment measures around the world to ensure exporters maintain connectivity to strategic markets. On 11 
March 2021, the government announced an extension of the program to the end of September 2021.  

Income of $219 million was recognised in the Consolidated Income Statement. The costs to operate these flights 
were recognised primarily in manpower and staff-related costs, aircraft operating variable, fuel, depreciation and 
amortisation and other expenses. 

This program was intended to help keep more Australians in jobs and support businesses affected by the significant 
economic impact of COVID-19. The original JobKeeper was in place until 27 September 2020. On 21 July 2020, the 
government announced the extension of JobKeeper to 28 March 2021 at modified rates and eligibility. JobKeeper is 
recorded net of manpower-related expenses. As one of the most heavily impacted companies, the Qantas Group 
recognised $588 million of JobKeeper, which was either paid directly to stood down employees or subsidised the 
wages of those still working. 

The program is intended to provide support to maintain a core Australian international aviation workforce and 
operational capability to ensure airlines can quickly restart commercial international flights once international 
restrictions are lifted. Announced on 11 March 2021, the IAS program runs between 1 April 2021 and 31 October 2021. 
The funding covers employee support and retention payments to maintain international workforce capability, 
training to ensure international workers maintain their skills and currency, maintenance and costs associated with 
bringing international aircraft out of long-term storage, and port readiness costs. 

Income of $22 million was recognised in the Consolidated Income Statement. The costs to awaken aircraft and the 
training of the international workforce was recognised primarily in manpower and staff-related costs, aircraft 
operating variable, fuel and other expenses. 

Further to the payments made in relation to international readiness, the Group also received $27 million of employee 
retention payments. This was wholly passed through to impacted employees and the Group received no benefit. 

95 

 
 
 
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Notes to the Financial Statements continued 

For the year ended 30 June 2021 

24  GOVERNMENT GRANTS AND ASSISTANCE (CONTINUED) 

Packages 

Description 

Australian Airline Financial 
Relief Package (AAFRP)1 

Recognised within aircraft 
operating variable 
expenses 

Includes the refunding and ongoing waiving of a range of government charges on the industry including aviation fuel 
excise, Airservices Australia charges on domestic airline operations1 and domestic and regional aviation security 
charges. Applicable charges applying to flights between 1 February 2020 and 31 December 2020 were eligible for 
consideration in accordance with the eligibility criteria and related information set out in the grant opportunity 
guidelines. Under this package, the Group recognised direct support of $97 million for the year ended 30 June 2021, 
offsetting related costs.  

Singapore Job Support 
Scheme 

Recognised within 
manpower and staff-
related expenses 

New Zealand Aviation 
Relief Package 

Recognised within aircraft 
operating variable 
expenses 

The Job Support Scheme provides wage support to employers, helping enterprises retain their local employees 
(Singapore citizens and permanent residents) during this period of economic uncertainty. Support under the scheme 
offset and protected local employees' wages of SGD $6 million. 

Includes financial support to airlines to pay passenger-based government charges and to cover airway- related fees 
from 1 March 2020 to 30 April 2021 in response to the COVID-19 crisis. Support of $8 million was recognised in the 
Consolidated Income Statement, offsetting related costs. 

1.   The AAFRP also provided support to other suppliers of the Group (including government-owned corporations). The AAFRP package ceased in its original format on 31 December 2020 
and on 1 January 2021 the Airservices waiver was reduced to 50 per cent. On 11 March 2021, the Australian Government announced the Domestic Airport Security Cost Support 
package (DASCS), which provided funding to meet eligible costs related to mandatory security screening obligations under the Aviation Transport Security Regulations 2005. On 2 
August 2021, the Australian Government announced the DASCS program would be extended until 31 December 2021.  As a result of the aforementioned support, the providers have 
granted waivers to the Group of $135 million for the year ended 30 June 2021. 

IMPAIRMENT OF ASSETS AND RELATED COSTS  

25 
(A)  IMPAIRMENT TESTING OF CASH GENERATING UNITS 
Given the significant impact of COVID-19, Management has assessed that there are indicators of impairment of the Group’s CGUs and has 
undertaken the following: 

–  Confirmed the identification of the Group’s CGUs 
–  Tested specific individual assets for impairment 
–  Completed an impairment test of the Group’s CGUs. 
i. 
The identification of an asset’s CGU is a critical judgement in performing an impairment test. CGUs are the lowest identifiable group of assets 
that generate largely independent cash inflows and are determined based on how performance is monitored and how decisions to acquire 
and dispose of the Group’s assets and operations are made.  

Identification of CGUs 

The identified CGUs by operating segment for the 2020/21 financial year are outlined in the table below: 

Operating Segment 
Qantas Domestic 

Qantas International 

Jetstar Group 

Qantas Loyalty 

CGUs Identified 
Qantas Domestic CGU 
Qantas International CGU 
Qantas Freight CGU 
Jetstar Australia/New Zealand CGU 
Jetstar Asia CGU 
Jetstar Japan CGU 
Qantas Loyalty CGU 

Impairment Assessment 

ii. 
AASB 136 Impairment of Assets requires the assessment at the end of each reporting period as to whether there is any indication that an 
asset may be impaired. If any such indication exists, the entity shall estimate the recoverable amount of the asset. The recoverable amount 
of an asset is the higher of its fair value less costs of disposal and its value in use. 

The recoverable amount is determined for an individual asset where possible, otherwise, the recoverable amount of the CGU to which the 
asset belongs shall be determined. 

Value in use is the present value of the future cash inflows expected to be derived from an asset or CGU.  

Fair value less costs of disposal is the price that would be received to sell an asset in an orderly transaction between market participants at 
the measurement date, less the incremental costs directly attributed to disposal. 

Where the carrying value of the asset exceeds its recoverable amount, the carrying amount of the asset is reduced to its recoverable amount 
through the recognition of an impairment loss.

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Notes to the Financial Statements continued 

For the year ended 30 June 2021 

IMPAIRMENT OF ASSETS AND RELATED COSTS (CONTINUED) 

25 
(A)  IMPAIRMENT TESTING OF CASH GENERATING UNITS (CONTINUED) 
ii. 

Impairment Assessment (continued) 

Impairment Assessment of Individual Assets 

Aircraft  

With the impact of COVID-19 and the closure of international borders, the Three-Year Recovery Plan announced in June 2020 expected the 
Group’s A380 fleet to be grounded for the foreseeable future. Given the significant uncertainty around the return to service of the fleet, the 
cash flows of the Qantas International CGU within the Recovery Plan did not include cash flows relating to the A380 assets. The A380 fleet 
was therefore assessed for impairment outside of the Qantas International CGU at 30 June 2020 and 31 December 2020. 

At 30 June 2020 and at 31 December 2020, the recoverable amount of the A380 fleet was determined using a fair value less costs of 
disposal model. The fair value less costs of disposal was estimated based on valuations provided by two external and independent aircraft 
valuers (AVAC and AVITAS), translated at AUD/USD exchange rates prevailing at the end of the relevant reporting period. The Group made 
necessary adjustments to these valuations for the level of maintenance life remaining on the aircraft. 

For the half-year ended 31 December 2020, there were indicators of further impairment since 30 June 2020 due to a decrease in the 
valuations provided by external and independent aircraft valuers and a significant change in AUD/USD foreign exchange rates from $0.69 to 
$0.76. As a result, the recoverable amount of the A380 fleet was remeasured using a consistent methodology to the 30 June 2020 
impairment test. The recoverable amount of the A380 fleet was below its carrying value and was impaired to the adjusted recoverable 
amount.  

At the end of the 2020/21 financial year, there were indicators of further impairment since 31 December 2020 due to a decrease in the 
valuations provided by external and independent aircraft valuers. As a result, the recoverable amount of the A380 fleet was remeasured using 
a consistent methodology to the 30 June 2020 and 31 December 2020 impairment tests. The recoverable amount of the A380 fleet was 
below its carrying value and has been impaired to the adjusted recoverable amount. 

The Group’s fleet plan approved by the Board in June 2021 expects the majority of the A380 fleet to return to service progressively from 
financial year 2022/23. The forecast cash flows of the Qantas International CGU estimated as at 30 June 2021 therefore includes the cash 
flows of the Group’s A380 assets. As a result, as at 30 June 2021, the carrying value of the A380 fleet has been allocated to the Qantas 
International CGU for the purpose of impairment testing.  

It is expected that 10 A380s will return to service and two will be retired as they are surplus to requirements. As non-operating aircraft, the 
carrying value of the two aircraft identified for retirement have been further written down to their recoverable amount or net realisable value 
based on estimates of disposal, salvage or part-out valuations.   

With the Group’s A380 assets being allocated to the Qantas International CGU, any impairment risk of the Group’s A380 fleet will no longer be 
assessed with reference to the fair value less costs of disposal of the individual assets, but rather based on the value in use of the assets 
within the Qantas International CGU. Any assets identified as inventory are carried at the lower of cost and net realisable value. An 
impairment reversal may be required where the Qantas International CGU impairment test reports a surplus and the fair value less costs of 
disposal of an A380 asset has increased significantly above its carrying value.    

The carrying value of the Group’s A380 fleet within the Qantas International CGU as at 30 June 2021 is $377 million.  

Other Property, Plant and Equipment and Intangible Assets  

The Group’s response to COVID-19 within the Recovery Plan has included restructuring initiatives that have resulted in certain assets 
(including property, plant and equipment and intangible assets) being abandoned or projects being discontinued. Where the recoverable 
amount is below the carrying value of these assets, an impairment has been recognised. 

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Notes to the Financial Statements continued 

For the year ended 30 June 2021 

25 

IMPAIRMENT OF ASSETS AND RELATED COSTS (CONTINUED) 

(A) 

IMPAIRMENT TESTING OF CASH GENERATING UNITS (CONTINUED) 

ii. 

Impairment Assessment (continued) 

Impairment Assessment of CGUs 
The impairment test for CGUs includes the allocation of assets to identified CGUs and the determination of the recoverable amount of the 
CGU based on its value in use. Outlined below are the significant assumptions applied in the determination of the recoverable amount. 

Significant 
Assumption 

Calculation of 
recoverable 
amount 

Individual 
assets tested 
separately 

How It Was Determined 

The recoverable amounts of CGUs were determined based on their value in use. The value in use was determined by 
discounting the future cash flows forecast in the Recovery Plan. 

Assets that have been tested for impairment individually are not allocated to CGUs. As outlined above, as at 30 June 2021 
the carrying value of the A380 fleet has been allocated to the Qantas International CGU for impairment testing.  

Recovery Plan  The Group’s Recovery Plan was developed with reference to expected demand scenarios domestically and internationally. 

The immediate focus of the plan is to: 
−  Rightsize the Group’s workforce, fleet and other costs according to demand projections, with the ability to scale-up as 

flying returns 

−  Restructure to deliver ongoing cost savings and efficiencies across the Group’s operations in a changing market 
−  Recapitalise through the equity raising completed in August 2020 to strengthen the Group’s financial resilience to 

recovery and the opportunities it presents.  

The long-term annual ongoing restructuring benefit to the Group of the Recovery Plan is estimated to be $1 billion from 
financial year 2022/23 onwards.  

As the impact of COVID-19 continues to evolve, it is extremely challenging to predict the full extent and duration of the 
impact on the Group’s operations. The Group’s Recovery Plan and the structural changes achieved to date and underway 
mean the Group is well-positioned to respond to the changing environment.  

For the year ended 30 June 2021, the Group has delivered $650 million in annualised structural cost benefits, ahead of 
target. The Group is on track to deliver $850 million by financial year 2021/22 and $1 billion in annual cost improvements 
from the 2022/23 financial year onwards with greater than 90 per cent of initiatives completed or underway. 

Period of cash 
flows forecast 

The Group’s Recovery Plan is a three-year plan. The financial forecasts have been extended if necessary to the year where 
capacity recovery is expected to reach full run-rate. For the purposes of performing an impairment test using value in use 
under AASB 136, the final year of the forecast has been used to inform the determination of the terminal year. Given the 
uncertainty of the impact and timing of COVID-19, the Group has adjusted the cash flow forecast under the Recovery Plan 
for these uncertainties rather than adjusting the discount rate. 

Cash flows 

Cash flows were projected based on the Board-approved Recovery Plan. Cash flows to determine a terminal value were 
extrapolated using a constant growth rate of 2.5 per cent per annum, which does not exceed the long-term average 
growth rate for the industry. Cash outflows include capital and maintenance expenditure for the purchase of aircraft 
and other property, plant and equipment. These cash outflows do not include capital expenditure that enhances the 
current performance of assets and related cash flows have been treated consistently.  

Discount rate 

A pre-tax discount rate of 10 per cent per annum has been used in discounting the projected cash flows of the CGUs, 
reflecting a market estimate of the weighted average cost of capital of the Qantas Group (2020: 10 per cent per annum). 
Given the uncertainty of the impact and timing of COVID-19, the Group has adjusted the cash flows under the Recovery 
Plan for these uncertainties rather than adjusting the discount rate.  

AUD/USD: 0.75 

Foreign 
exchange 
rate used 

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Notes to the Financial Statements continued 

For the year ended 30 June 2021 

25 

IMPAIRMENT OF ASSETS AND RELATED COSTS (CONTINUED) 

(A) 

IMPAIRMENT TESTING OF CASH GENERATING UNITS (CONTINUED) 

ii. 

Impairment Assessment (continued) 

Significant 
Assumption 

How It Was Determined 

Sensitivity to 
significant 
changes in 
assumptions 

Pre-COVID-19, the Group was reporting ROIC in excess of the Group’s Weighted Average Cost of Capital. For example, the 
12-month ROIC as at 31 December 2019 was 19.6 per cent, and as at 30 June 2019 was 19.2 per cent, compared to the 
Group’s WACC of 10 per cent. This, combined with an assessment of other factors under AASB 136, evidenced that pre-
COVID-19 there were no indicators of impairment of the Group’s CGUs. 

Sensitivity to Changes in Cash Flows (CGUs other than Jetstar CGUs in Asia) 

The terminal year in the impairment test has the most material impact on the determination of the recoverable amount 
and of the surplus between the recoverable amount and carrying value of CGUs. The earlier years in the Recovery Plan, 
while impacting the measurement of the recoverable amount, do not materially impact the surplus identified. 

The outcomes of the impairment test have been assessed against the expected impact of localised lockdowns and state 
border restrictions within the domestic market and the pausing of the Trans-Tasman ‘travel bubble’ that occurred 
subsequent to 30 June 2021 and prior to the release of this report. These events are expected to primarily impact the first 
half of the 2021/22 financial year. The Group is well positioned to meet the expected sharp increase in domestic travel as 
lockdowns end and is highly leveraged to recovery in travel demand as the vaccine roll out progresses with pace. The 
short-term impacts do not change the overall recovery expectations or the forecast terminal year and therefore do not 
change the conclusions of the impairment tests. 

Reasonably possible changes in the short-term to the timing of domestic and international recovery are unlikely to result 
in impairment of the CGUs, assuming that the overall recovery expectations remain. The terminal value cash flow is in 
excess of the break-even cash flow and reasonably possible changes in this assumption do not result in impairment. 

Sensitivity to Changes in Cash Flows (Jetstar CGUs in Asia) 

As outlined below, the recoverable amount of the Jetstar Asia CGU was below the carrying amount of the Jetstar Asia 
CGU, resulting in further impairments. As a result, the Group recognised impairment in the Jetstar Asia CGU of Goodwill 
and indefinite lived intangible assets in the 2019/20 financial year and of property, plant and equipment and right of use 
assets in the 2020/21 financial year. The impairments were allocated to individual assets to the extent that the assets 
were not reduced below their individual fair value less costs of disposal.  

Reasonably possible changes in forecast cash flows would further reduce the estimated recoverable amount of the CGU. 
Goodwill and indefinite lived intangible assets have been fully impaired, and property, plant and equipment and right of 
use assets have been impaired to individual fair value less costs of disposal. AASB 136 requires that any allocation of CGU 
impairment should not reduce the asset below its individual fair value less costs of disposal. As a result, any additional 
impairment would only be recognised if there was a reduction in the individual fair value less costs of disposal of the 
individual assets.  

The fair value less costs of disposal could change depending on valuations provided by two external and independent 
aircraft valuers (AVAC and AVITAS), changes in AUD/USD exchange rates, or changes in the level of maintenance life 
remaining on the aircraft other than already accounted for through depreciation. 

The carrying value of the Jetstar Japan CGU at 30 June 2021 is nil. 

The Group has assessed each CGU to determine whether there is any indication that the CGU may be impaired. 

CGUs other than Jetstar Asia CGU 

No impairment was recognised within the Qantas Domestic, Qantas International, Qantas Loyalty, Qantas Freight, Jetstar Australia/New 
Zealand and Jetstar Japan CGUs during the year ended 30 June 2021. As noted above, the Qantas International CGU includes the carrying 
value of the A380 fleet ($377 million) as at 30 June 2021. 

Jetstar Asia CGU 

At 30 June 2020, the Group recognised impairment of the Goodwill and indefinite lived intangible assets in the Jetstar Asia CGU. Following 
recognition of this impairment, the recoverable amount was equal to the carrying value of assets allocated to the CGU.  

As disclosed in the 2020 Annual Report, any reasonably possible change in forecast cash flows or assumptions would further reduce the 
estimated recoverable amount below the remaining carrying value of the CGU. As Goodwill and indefinite lived intangible assets have been 
fully impaired, any further impairment would be allocated to property, plant and equipment and right of use assets, to the extent they are not 
reduced below their fair value less costs of disposal on an individual basis.  

The impact of COVID-19 travel restrictions on Jetstar Asia in Singapore since 30 June 2020 has been more severe than expected at 30 June 
2020 with borders remaining closed and ‘travel bubbles’ not eventuating. The expected easing of border restrictions has been further delayed 
which is significant given Jetstar Asia relies exclusively on international travel. For the half-year ended 31 December 2020, this represented 
an indicator of further impairment of the Jetstar Asia CGU.  

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Notes to the Financial Statements continued 

For the year ended 30 June 2021 

25 

IMPAIRMENT OF ASSETS AND RELATED COSTS (CONTINUED) 

(A) 

IMPAIRMENT TESTING OF CASH GENERATING UNITS (CONTINUED) 

Impairment Assessment (continued) 

ii. 
An impairment test of the Jetstar Asia CGU was undertaken as at 31 December 2020 using updated cash flow projections to calculate the 
updated recoverable amount. The recoverable amount determined was below the carrying amount of the Jetstar Asia CGU, resulting in further 
impairments.  

As the Goodwill and indefinite lived intangible assets of the CGU have been fully impaired at 30 June 2020, the impairments were allocated to 
property, plant and equipment and right of use assets to the extent that the assets were not reduced below their individual fair value less 
costs of disposal. The fair value less costs of disposal was estimated based on valuations provided by two external and independent aircraft 
valuers (AVAC and AVITAS), translated at 31 December 2020 into AUD/USD exchange rates. Necessary adjustments to these valuations were 
made for the level of maintenance life remaining on the aircraft.  

There continues to be significant uncertainty regarding the impact of COVID-19 on the future performance of the Jetstar Asia CGU. As a result, 
another impairment test of the Jetstar Asia CGU was undertaken as at 30 June 2021 using updated cash flow projections to calculate the 
updated recoverable amount. The recoverable amount was compared against the carrying amount of the Jetstar Asia CGU. In addition, the 
individual fair value less costs of disposals were estimated. This assessment resulted in minor changes to the impairment recognised at 31 
December 2020. 

(B)  CARRYING VALUE OF GOODWILL AND INDEFINITE LIVED INTANGIBLE ASSETS 
The following CGUs have goodwill and other intangible assets with indefinite useful lives as follows: 

Goodwill 

Qantas Domestic1 

Qantas Loyalty 

Qantas Freight 

Jetstar Australia and New Zealand 

Total goodwill 

Other intangible assets with indefinite useful lives 

Qantas International 

Jetstar Australia and New Zealand 

Total other intangible assets with indefinite useful lives 

2021 
$M 

2020 
$M 

14 

12 

49 

91 

166 

35 

1 

36 

10 

12 

49 

91 

162 

35 

1 

36 

1.  Goodwill allocated to Qantas Domestic increased by $4 million due to the acquisition of National Jet Systems Limited on 31 July 2020.  

Impairment of Individual Assets  

(C)  RESULTS OF THE GROUP’S IMPAIRMENT TEST 
i. 
The Group recognised impairment of $198 million (2020: $1,254 million) in respect of individual assets, which primarily relates to the Group’s 
A380 fleet. As a result of the additional impairment recognised in respect of the A380s of $155 million (2020: $1,087 million), the remaining 
carrying value of the aircraft and engines (including related engineering spares and inventory) at 30 June 2021 is $377 million (30 June 2020: 
$611 million). 

ii.  CGU Impairments 
The Group recognised an impairment of $73 million in respect of the property, plant and equipment and right of use assets in the Jetstar Asia 
CGU (2020: $73 million in respect of the Goodwill and indefinite lived intangible assets).  

No impairment was recognised within the Qantas Domestic, Qantas International, Qantas Loyalty, Qantas Freight, Jetstar Australia/New 
Zealand and Jetstar Japan CGUs during the year ended 30 June 2021 (2020: $nil). The carrying value of the Jetstar Japan CGU at 30 June 
2021 is nil. 

iii.  Other Impairments 
Investments accounted for under the equity method 

The Group recognised a net impairment of $1 million (2020: $70 million) in relation to its investment in Helloworld Travel Ltd. (ASX: HLO). The 
impairment recognised was determined with reference to the volume weighted average price (VWAP) in the last quarter of the 2020/21 
financial year. 

Assets held for sale 

The Group recognised a $10 million impairment of the Group’s investment in Pacific Airlines (formerly Jetstar Pacific), relating to the recycling 
of deferred currency movements within the foreign currency translation reserve in Pacific Airlines to the Consolidated Income Statement on 
transfer of the investment to assets held for sale (2020: $25 million impairment of the investment due to the announced exit of the business).  

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Notes to the Financial Statements continued 

For the year ended 30 June 2021 

25 

IMPAIRMENT OF ASSETS AND RELATED COSTS (CONTINUED) 

iv.  Summary of Impairments and Liabilities recognised 

Impairment of individual assets  

Impairment of A380s and onerous contractual commitments relating to A380s 

Impairment of 747s held for sale 

Impairment of software intangibles and onerous contractual commitments 

Impairment of property, plant and equipment and recognition of exit costs 

Total impairment of individual assets  

CGU impairment 

Impairment of Jetstar Asia CGU  

Total CGU impairment 

Other (reversal of impairment)/impairment 

Impairment of investment in Helloworld 

Impairment of investment in Pacific Airlines 

Other assets 

Total other (reversal of impairment)/impairment 

Total impairment of assets and related costs 

2021 
$M 

2020 
$M 

155 

3 

33 

7 

198 

73 

73 

1 

10 

(12) 

(1) 

270 

1,087 

23 

97 

47 

1,254 

73 

73 

70 

25 

34 

129 

1,456 

26  SHARE-BASED PAYMENTS 
The Group provides benefits to Executives of the Group in the form of share-based payments, whereby Executives render services in 
exchange for Rights over shares. The total equity-settled share-based payment expense for the year was $19 million (2020: $28 million). The 
total cash-settled share-based payment expense for the year was $0.5 million (2020: $0.35 million). Further details regarding the operation 
of equity plans for Executives are outlined in the Remuneration Report from pages 36 to 62. 

(A)  LONG TERM INCENTIVE PLAN (LTIP) 
Generally, participation in the LTIP is limited to Senior Executives of the Qantas Group in key roles or other participants who have been 
identified as high potential Executives. All Rights are redeemable on a one-for-one basis for Qantas shares, subject to the achievement of 
performance hurdles. Dividends are not payable on the Rights. For more information on the operation of the LTIP, see pages 51 to 53. 

Performance Rights Reconciliation 

Rights outstanding as at 1 July 

Rights granted during the year 

Rights forfeited during the year 

Rights exercised during the year 

Rights lapsed during the year 

Rights outstanding as at 30 June 

Rights exercisable as at 30 June 

2021 

2020 

Number of 
Rights 

Number of 
Rights 

9,607,136 

12,699,500 

12,123,500 

4,086,000 

(2,879,567) 

(1,175,189) 

(1,134,203) 

(6,003,175) 

(1,148,297) 

- 

16,568,569 

9,607,136 

- 

- 

The Rights outstanding as at 30 June 2021 included 2,387,000 Rights under the 2019-2021 LTIP. 827,568 Rights vested and converted to shares 
and 908,432 Rights were forfeited following the testing of performance hurdles as at 30 June 2021 and after applying service conditions and the 
Board’s approval of the 2019-2020 LTIP vesting outcome on 25 August 2021. As noted in the Remuneration Report on page 37, the Board has 
agreed with the CEO to defer the decision as to whether his Rights under the 2019-2021 LTIP will be forfeited or allowed to convert to shares 
until at least August 2022. Therefore, 651,000 Rights under the 2019-2021 LTIP remain unvested.  

In addition, as at 30 June 2021, 301,284 Rights were outstanding relating to the 2019-2021 LTIP, which were to be settled in cash. 150,642 
Rights vested and were settled in cash and 150,642 Rights forfeited following the testing of performance hurdles as at 30 June 2021 and the 
Board’s approval of the 2019-2021 LTIP vesting outcome on 25 August 2021. Following this there are no remaining outstanding Rights which 
will be cash settled.   

The Rights outstanding as at 30 June 2020 included 2,969,500 Rights under the 2018-2020 LTIP. 1,134,203 Rights vested and converted to 
shares and 1,148,297 Rights were forfeited following the testing of performance hurdles as at 30 June 2020 and after applying service 
conditions and the Board’s approval of the 2018-2020 LTIP vesting outcome on 21 August 2020. As noted in the Remuneration Report on 
page 59, the Board has agreed with the CEO to further defer the decision as to whether his Rights under the 2018-2020 LTIP will be forfeited 
or allowed to convert to shares until August 2022. Therefore 687,000 Rights under the 2018-2020 LTIP remain unvested.  

101 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Notes to the Financial Statements continued 

For the year ended 30 June 2021 

26  SHARE-BASED PAYMENTS (CONTINUED) 
(A)  LONG TERM INCENTIVE PLAN (LTIP) (CONTINUED) 
i. 
The estimated value of Rights granted was determined at grant date using a Monte Carlo model. The weighted average fair value of Rights 
granted during the year was $2.33 (2020: $3.97). 

Fair Value Calculation  

Inputs into the Models 

Rights granted 

Weighted average share value 

Expected volatility 

Dividend yield 

Risk-free interest rate 

2021 

2020 

11 September 2020 

23 October 2020 

4 October 2019 

25 October 2019 

10,774,500 

1,349,000 

3,343,000 

743,000 

$3.82 

35.0% 

1.6% 

0.30% 

$4.55 

35.0% 

1.3% 

0.30% 

$6.37 

25.0% 

4.3% 

0.60% 

$6.25 

25.0% 

4.4% 

0.70% 

The expected volatility was determined having regard to the historical volatility of Qantas shares and the implied volatility on exchange traded 
options. The risk-free rate was the yield on an Australian Government Bond at the grant date matching the remaining useful lives of the plans. 
The yield is converted into a continuously compounded rate in the model. The expected life assumes immediate exercise after vesting. 

(B)  SHORT TERM INCENTIVE PLAN (STIP) 
For details on the operation of the STIP see pages 49 to 51. There were nil awards of Qantas shares made under the 2019/20 STIP during the 
year ended 30 June 2021 (2020: 369,196 awards under the 2018/19 STIP). 

(C)  MANAGER INCENTIVE PLAN (MIP)  
The MIP is the annual incentive plan for the broader Management group. Each year, to the extent that the plan’s performance conditions are 
achieved, this group may receive an award that is a combination of cash and restricted shares. The scorecard performance outcomes are the 
same as those for STIP. For scorecard performance outcomes, refer to the details of the operation of the STIP on pages 49 to 51. The CEO 
retains discretion over any awards made under the MIP. There were nil awards of Qantas shares made under the 2019/20 MIP during the year 
ended 30 June 2021 (2020: 4,278,606 awards under the 2018/19 MIP). 

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Notes to the Financial Statements continued 

For the year ended 30 June 2021 

27  FINANCIAL RISK MANAGEMENT 
(A)  RISKS 
The Qantas Group is subject to financial risks, which are an inherent part of the operations of an airline. The Qantas Group manages these risk 
exposures using various financial instruments and governed by a set of policies approved by the Board. The Qantas Group’s policy is not to 
enter into, issue or hold derivative financial instruments for speculative trading purposes. 

The Qantas Group uses different methods to assess and manage different types of financial risk to which it is exposed. These methods 
include correlations between risk types, sensitivity analysis in the case of interest rate, foreign exchange and other price risks, and ageing 
analysis and sensitivity analysis for liquidity and credit risk. A summary of these risks has been presented below: 

Risk 

Nature of Risk 

Management of Risk 

Liquidity risk 

Difficulty in meeting financial liability 
obligations. 

Remaining within optimal capital structure, targeting a minimum liquidity 
level, ensuring long-term commitments are managed, maintaining access to a 
variety of additional funding sources and managing maturity profiles. 

Interest rate  
risk 

Foreign exchange 
risk 

Fuel price risk 

Credit risk 

Fluctuations in the fair value or future 
cash flows of a financial instrument 
because of changes in market 
interest rates. 

Fluctuations in the fair value of future 
cash flows or assets/liabilities 
denominated in a currency other than 
AUD because of changes in foreign 
exchange rates. 

Exposure of future AUD fuel to 
unfavourable USD-denominated price 
movements and foreign exchange 
movements. 

Potential loss from a transaction 
in the event of a default by a 
counterparty during the term or 
on settlement of a transaction. 

Floating versus fixed rate debt framework, interest rate swaps, forward rate 
agreements and options. 

Forward foreign exchange contracts, currency options, cross-currency swaps 
and designation of non-derivative foreign currency liabilities in a cash flow 
hedge relationship. 

USD price – options and swaps on jet kerosene, gasoil and crude oil. 
Foreign exchange risk – foreign exchange contracts and currency options. 

Trade debtor counterparties – use of International Air Transport Association 
(IATA) clearing mechanism which undertakes its own credit review of members, 
and stringent credit policies where the Group provides credit to customers directly.  
Other financial asset counterparties – transact only with counterparties that 
have acceptable credit ratings and counterparty limits. 

i. 
Liquidity Risk 
Nature of the risk: 
Liquidity risk is the risk that an entity will encounter difficulty in meeting obligations associated with its financial liabilities.  

Liquidity risk management: 
The Qantas Group manages liquidity risk by targeting a minimum liquidity level, ensuring long-term commitments are managed with respect 
to forecast available cash inflows, maintaining access to a variety of additional funding sources, including commercial paper and standby 
facilities, managing maturity profiles and maintaining an unencumbered pool of assets. Qantas may from time to time seek to purchase 
and retire outstanding debt through cash purchases in open market transactions, privately negotiated transactions or otherwise. Any such 
repurchases would depend on prevailing market conditions, liquidity requirements and possibly other factors. 

The Qantas Group has maintained a prudent liquidity policy during the 2020/21 financial year, ensuring adequate coverage of liquidity 
requirements while considering a range of adverse scenarios.  

During the first half of 2020/21, $839 million of additional debt was raised through a $500 million medium-term note issuance, a $125 million 
tap issue of the 2026 bond and a $214 million drawdown of secured funding. Scheduled debt repayments of $132 million were made and the 
Group prepaid $70 million of the 2021 bond otherwise due in June 2021.  

In the second half of 2020/21, a further $115 million of additional unsecured debt was raised through a term loan facility. Scheduled debt 
repayments of $227 million were made and the Group repaid $330 million of the remaining 2021 bond. The Group continues to have no 
financial covenants on any of its debt.  

During the year, the Group also completed the retail Share Purchase Plan for eligible existing shareholders which raised $72 million.  

As at 30 June 2021, the Group’s available liquidity was $3.8 billion, including $2.2 billion of cash and cash equivalents and $1.6 billion in 
standby facilities maturing in financial year 2022/23 and 2023/24. In addition to this, the Group maintains an unencumbered asset base 
of approximately $2.5 billion, including 41 per cent of the Group’s fleet, land, spare engines and other assets.  

103 

 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Notes to the Financial Statements continued 

For the year ended 30 June 2021 

27  FINANCIAL RISK MANAGEMENT (CONTINUED) 

(A)  RISKS (CONTINUED) 

Liquidity Risk (continued) 

i. 
The following table summarises the contractual timing of cash flows, including estimated interest payments, of financial liabilities and 
derivative instruments. The contractual amount assumes current interest rates and foreign exchange rates. The amounts disclosed in the 
table are undiscounted.  

2021 
$M 

Financial liabilities 

Payables 

Lease liabilities1  

Bank loans – secured2 

Bank loans – unsecured2 

Other loans – secured2 

Other loans – unsecured2 

Derivatives – outflows  

Net other financial assets/liabilities – inflows  

Total financial liabilities 

2020 
$M 

Financial liabilities 

Payables 

Lease liabilities1  

Bank loans – secured2 

Bank loans – unsecured2 

Other loans – secured2 

Other loans – unsecured2 

Derivatives – inflows  

Derivatives – outflows  

Net other financial assets/liabilities – inflows  

Less Than  
1 Year 

2 to 3 Years 

4 to 5 Years  

More Than  
5 Years  

1,813 

397 

475 

7 

292 

388 

2 

(162) 

3,212 

44 

623 

719 

15 

772 

374 

- 

(32) 

2,515 

- 

234 

405 

446 

426 

106 

- 

- 

- 

485 

639 

- 

1,435 

1,394 

- 

- 

Total 

1,857 

1,739 

2,238 

468 

2,925 

2,262 

2 

(194) 

1,617 

3,953 

11,297 

Less Than  
1 Year 

2 to 3 Years 

4 to 5 Years  

More Than  
5 Years 

Total 

2,351 

516 

407 

4 

165 

487 

(1) 

5 

18 

99 

773 

648 

8 

726 

390 

- 

2 

10 

- 

311 

512 

333 

440 

297 

- 

- 

- 

- 

578 

757 

- 

1,820 

669 

- 

- 

- 

2,450 

2,178 

2,324 

345 

3,151 

1,843 

(1) 

7 

28 

Total financial liabilities 

3,952 

2,656 

1,893 

3,824 

12,325 

1.  This represents the Group’s contractual undiscounted cash flows relating to leases. 
2.  Recognised financial liability maturity values are shown pre-hedging. 

Interest Rate Risk 

ii. 
Nature of the risk: 
Interest rate risk refers to the risk that the fair value or future cash flows of a financial instrument will fluctuate because of changes in 
market interest rates. The Qantas Group has exposure to movements in interest rates arising from its portfolio of interest rate sensitive 
assets and liabilities, which are predominantly in AUD and USD currencies. These principally include corporate debt, leases and cash.  

Management of interest rate risk: 
The Qantas Group manages interest rate risk by using a floating versus fixed rate debt framework. The relative mix of fixed and floating 
interest rate funding is managed by using interest rate swaps, forward rate agreements and options. As at 30 June 2021, interest-bearing 
liabilities amounted to $6,830 million (2020: $6,693 million). The fixed/floating split is 41 per cent and 59 per cent respectively (2020: 40 per 
cent and 60 per cent). As noted in Note 23(C), the Group manages its exposure to interest rate risk with reference to the Group’s Financial 
Framework where the fixed/floating ratio is measured against Net Debt. The Group’s Net Debt is a non-statutory measure and includes on 
balance sheet debt, cash and capitalised aircraft lease liabilities. The ratio of fixed/floating on Net Debt is 63 per cent and 37 per cent 
respectively, which assumes cash is treated as floating (2020: 78 per cent and 22 per cent). As at 30 June 2021, other financial assets and 
liabilities included derivative financial instruments relating to debt obligations and future interest payments totalling $2 million (liability) 
(2020: $7 million (liability)). These are recognised at fair value.

104 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Notes to the Financial Statements continued 

For the year ended 30 June 2021 

27  FINANCIAL RISK MANAGEMENT (CONTINUED) 

(A)  RISKS (CONTINUED) 

Interest Rate Risk (continued) 

ii. 
Sensitivity to interest rate risk: 

$M 

100bps increase in interest rates2 

Variable rate interest-bearing instruments (net of cash) 

Derivatives designated in a cash flow hedge relationship 

100bps decrease in interest rates2 

Variable rate interest-bearing instruments (net of cash) 

Derivatives designated in a cash flow hedge relationship 

1.  Equity (Before Tax) does not include sensitivity recognised in Profit/(Loss) Before Tax. 
2.  Sensitivity analysis assumes hedge designations as at 30 June 2021 remain unchanged. 

Profit Before Tax 

Equity (Before Tax)1 

2021 

2020 

2021 

2020 

(20) 

- 

20 

- 

(8) 

- 

8 

- 

- 

- 

- 

- 

- 

1 

- 

- 

Under AASB 16, interest rate movements on lease liabilities are treated as modifications against the corresponding right of use asset and 
lease liability. As such, there is no immediate impact to the Consolidated Income Statement or Other Comprehensive Income and as a result, 
interest rate movements on lease liabilities are not included as an interest rate sensitivity. 

iii.  Foreign Exchange Risk 
Nature of the risk: 
Foreign exchange risk arises from future commercial transactions and recognised assets and liabilities denominated in a currency that is not 
the functional currency of the Group. The Group operates internationally and is exposed to foreign exchange risk, primarily the US dollar. The 
source and nature of this risk arises from operations, capital expenditure and revaluation risk. The revaluation risk primarily exists in interest 
bearing liabilities, lease liabilities and other financial assets and liabilities. The Group hedges foreign exchange risk with the objective of 
minimising volatility of the Australian currency cost of highly probable forecast purchases and disposals of property, plant and equipment 
and other revenue and operating expenditures.  

Management of foreign exchange risk: 
Forward foreign exchange contracts and currency options are used to hedge a portion of net foreign currency exposures in accordance with 
Qantas Group policy. Net foreign currency exposures, including foreign currency purchases and disposals of property, plant and equipment, 
may be hedged out to two years within specific parameters. Any hedging outside these parameters requires approval by the Board. For the 
year ended 30 June 2021, other financial assets and liabilities including derivative financial instruments relating to the hedging of future 
capital expenditure payments were nil (2020: $15 million (net asset)) and those relating to the hedging of future operating expenditure 
payments totalled $12 million (net asset) (2020: $15 million (net asset)). These are recognised at fair value. 

Non-derivative financial liabilities including interest-bearing liabilities and lease liabilities are designated in a cash flow hedge relationship to 
hedge forecast foreign currency revenue. These interest-bearing liabilities and lease liabilities have a maturity between one and seven years. 
To the extent a foreign exchange gain or loss is incurred, and the cash flow hedge is deemed effective, this is deferred until the revenue is 
realised. As at 30 June 2021, total unrealised foreign exchange gains on hedges of revenue designated to non-derivative financial liabilities 
was $109 million (2020: $3 million losses). 

Sensitivity to foreign exchange risk: 

$M 

20% movement in Foreign Exchange Risk2,3  

20% (2020: 20%) USD depreciation 

20% (2020: 20%) USD appreciation 

Profit Before Tax 

Equity (Before Tax)1 

2021 

2020 

2021 

2020 

- 

- 

(68) 

99 

(190) 

285 

(373) 

610 

1.  Equity (Before Tax) does not include sensitivity recognised in Profit/(Loss) Before Tax.  
2.  Sensitivity analysis assumes hedge designations as at 30 June 21 remain unchanged. Sensitivity analysis on foreign currency pairs of 20 per cent represent reasonable volatility 

in market conditions. 

3.  Sensitivity analysis includes foreign currency interest-bearing liabilities, lease liabilities and derivatives. 

105 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Notes to the Financial Statements continued 

For the year ended 30 June 2021 

27  FINANCIAL RISK MANAGEMENT (CONTINUED) 

(A)  RISKS (CONTINUED) 

iv.  Fuel Price Risk 
Nature of the risk: 
Exposure of future AUD fuel costs to unfavourable USD-denominated price and foreign exchange movements. 

Management of future AUD fuel costs risk: 
The Qantas Group uses options and swaps on jet kerosene, gasoil and crude oil to hedge exposure to movements in the USD price of aviation 
fuel. Qantas considers the crude component to be a separately identifiable and measurable component of aviation fuel. In identifying this 
component, the Group considers long-term correlation levels between crude hedging products and the underlying jet fuel exposure. The 
foreign exchange risk in the total fuel cost is separately hedged using foreign exchange contracts and currency options. Hedging is conducted 
in accordance with Qantas Group policy. Fuel consumption out to two years may be hedged within specific parameters, with any hedging 
outside these parameters requiring approval by the Board. For the year ended 30 June 2021, other financial assets and liabilities included fuel 
and foreign exchange derivatives totalling $181 million (net asset) (2020: $57 million (net liability)). These are recognised at fair value.  

Sensitivity to foreign exchange and fuel price risk: 

$M 

20% movement in AUD fuel costs2 

Profit Before Tax 

Equity (Before Tax)1 

2021 

2020 

2021 

2020 

20% (2020: 20%) USD depreciation, 20% (2020: 20%) increase per barrel 
in fuel indices 

20% (2020: 20%) USD appreciation, 20% (2020: 20%) decrease per barrel 
in fuel indices 

- 

- 

41 

(29) 

69 

122 

30 

42 

1.  Equity (Before Tax) does not include sensitivity recognised in Profit/(Loss) Before Tax.  
2.  Sensitivity analysis assumes hedge designations as at 30 June 2021 remain unchanged. Sensitivity analysis on foreign currency pairs and fuel indices of 20 per cent represents 

reasonable volatility in market conditions. Sensitivity analysis assumes an offset between USD and fuel price indices based on observed market movements.  

v.  Credit Risk 
Nature of the risk: 
Credit risk is the potential loss from a transaction in the event of default by the counterparty during the term of the transaction or on 
settlement of the transaction. The Group has credit exposure in respect of trade receivables and other financial instruments in the ordinary 
course of business. The maximum exposure to credit risk is represented by the carrying value of financial assets. 

Management of credit risk: 
The Qantas Group conducts transactions with the following major types of counterparties: 

–  Trade debtor counterparties: The credit risk is the recognised amount, net of any impairment losses. As at 30 June 2021, trade debtors 
amounted to $483 million (2020: $318 million). The Qantas Group has credit risk associated with travel agents, codeshare partners, 
industry settlement organisations, and credit provided to direct customers, such as large airline, loyalty and freight corporate customers. 
A significant proportion of receivables are settled through the International Air Transport Association (IATA) clearing mechanism which 
undertakes its own credit review of members. The Qantas Group minimises this credit risk through the application of stringent credit 
policies and accreditation of travel agents through industry programs 

–  Other financial asset counterparties: The Qantas Group restricts its dealings to counterparties that have acceptable credit ratings. Should 
the rating of a counterparty fall below certain levels, internal policy dictates that approval by the Board is required to maintain the level of the 
counterparty exposure. Alternatively, Management may consider closing out positions with the counterparty or novate open positions to 
another counterparty with acceptable credit ratings. 

The Qantas Group minimises the concentration of credit risk by undertaking transactions with a large number of customers and 
counterparties in various countries in accordance with Board-approved policy. As at 30 June 2021, the credit risk of the Qantas Group to 
counterparties in relation to other financial assets, cash and cash equivalents, and other financial liabilities amounted to $2,416 million (2020: 
$3,311million). Refer to Note 27(C) for offsetting disclosures of contractual arrangements. The Qantas Group’s credit exposure in relation to 
these assets is with counterparties that have a minimum credit rating of A-/A3, unless individually approved by the Board. 

106 

 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Notes to the Financial Statements continued 

For the year ended 30 June 2021 

27  FINANCIAL RISK MANAGEMENT (CONTINUED) 

(B)  FAIR VALUE 
The fair value of cash, cash equivalents and non-interest-bearing financial assets and liabilities approximates their carrying value due to their 
short maturity. The fair value of financial assets and liabilities is determined by valuing them at the present value of future contracted cash 
flows. The fair value of forward foreign exchange and fuel contracts is determined as the unrealised gain/loss at balance date by reference to 
market exchange rates and fuel prices. The fair value of interest rate swaps is determined as the present value of future contracted cash 
flows. Cash flows are discounted using standard valuation techniques at the applicable market yield, having regard to the timing of the cash 
flows. The fair value of options is determined using standard valuation techniques. Other financial assets and liabilities represent the fair 
value of investments and derivative financial instruments recognised on the Consolidated Balance Sheet. Refer to Note 37(C) for a definition 
of the fair value hierarchy. 

June 2021 

Carrying Amount Held at 

Fair Value 
Through 
Profit and 
Loss 

Fair Value 
Through Other 
Comprehensive 
Income3 

Amortised 
Cost 

June 2020 

Carrying Amount Held at 

Fair Value 
Through 
Profit and 
Loss 

Fair Value 
Through Other 
Comprehensive 
Income 

Amortised 
Cost 

Fair 
Value 

2,222 
633 
361 

3,216 
1,857 
7,608 
22 

2,221 
633 
- 

2,854 
1,857 
6,830 
- 

- 
- 
213 

213 
- 
- 
22 

22 

- 
- 
148 

148 
- 
- 
- 

- 

- 
- 
251 

251 
- 
- 
285 

285 

- 
- 
104 

104 
- 
- 
- 

- 

Fair 
Value 

3,522 
646 
355 

4,523 
2,450 
7,450 
285 

3,520 
646 
- 

4,166 
2,450 
6,693 
- 

$M 

Cash and cash equivalents 
Receivables 
Other financial assets1 

Financial asset 
Payables 
Interest-bearing liabilities2 
Other financial liabilities1 

Financial liabilities 

8,687 

9,487 

9,143  10,185 

1.  Other financial assets and liabilities represents the fair value of equity investments and derivative financial instruments recognised on the Consolidated Balance Sheet. Derivative 
financial instruments have been measured at fair value using Level 2 inputs in estimating their fair values. Equity instruments have been measured at fair value using Level 1 or 
Level 2 inputs in estimating their fair value. 

2.  The fair value of interest-bearing liabilities is calculated as the present value of outstanding contractual cashflows discounted at a risk-free rate. 
3.   As at 30 June 2021, $146 million of the $148 million (2020: $96 million of the $104 million) of other financial assets relates to the Group’s investment in Alliance Airlines Limited 

(ASX: AQZ), which has been accounted for as an investment held at fair value through other comprehensive income under AASB 9. 

During the year, the Group recognised fair value changes in relation to listed and unlisted equity investments, net of tax in Other 
Comprehensive Income of $29 million gain (2020: ($16) million loss). The Group recognised fair value changes, net of tax of $35 million 
(2020: $7 million gain) in respect of listed equity investment using Level 1 inputs. The Group recognised fair value changes, net of tax of 
($6) million loss (2020: ($23) million loss) in respect of unlisted equity investments using Level 2 inputs. 

(C)  DERIVATIVES AND HEDGING INSTRUMENTS 
The following section summarises derivative financial instruments in the Consolidated Financial Statements:  

Type of Hedge 

Description 

Derivative 

Cash Flow Hedges 

A derivative or financial instrument to 
hedge the exposure to variability in cash 
flows attributable to a particular risk 
associated with an asset, liability or 
forecast transaction.  

Exchange derivative contracts to hedge future AUD fuel costs and 
foreign currency operational payments (forwards, swaps or options). 

Interest rate derivative contracts to hedge future interest payments 
(forwards, swaps or options). 

Foreign exchange derivative contracts to hedge future capital 
expenditure payments (forwards or options). 

The Group’s derivative assets and liabilities as at 30 June 2021 are detailed below: 

2021 

2020 

Current 

Non-current1 

Total 

Current 

Non-current1 

Total 

$M 

Derivative assets 

Designated as cash flow hedges 

De-designated derivatives 

Total other financial assets 

Derivative liabilities 

Designated as cash flow hedges 

De-designated derivatives 

Total other financial liabilities 

Net other financial assets/(liabilities) 

1.  Other financial assets in the balance sheet also includes investments in equity instruments of $148 million (2020: $104 million) recognised at fair value through other 

comprehensive income (refer to Note 27(B)).  

176 
- 

176 

(17) 
- 

(17) 

159 

37 
- 

37 

(5) 
- 

(5) 

32 

213 
- 

213 

(22) 
- 

(22) 

191 

66 
150 

216 

(95) 
(143) 

(238) 

(22) 

35 
- 

35 

(47) 
- 

(47) 

(12) 

101 
150 

251 

(142) 
(143) 

(285) 

(34) 

107 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Notes to the Financial Statements continued 

For the year ended 30 June 2021 

27  FINANCIAL RISK MANAGEMENT (CONTINUED) 

(C)  DERIVATIVES AND HEDGING INSTRUMENTS (CONTINUED) 

Offsetting 

i. 
The Group enters into contractual arrangements such as the International Swaps and Derivatives Association (ISDA) Master Agreement where, 
upon the occurrence of a credit event (such as default), a termination value is calculated and only a single net amount is payable in 
settlement of all transactions that are capable of offset under the terms of the contract. The ISDA agreements do not meet the criteria 
for offsetting in the Consolidated Balance Sheet and consequently, financial assets and liabilities are recognised as gross. This is because 
the Group does not have any current legally enforceable right to offset recognised amounts, as the right to offset is enforceable only on 
the occurrence of future events. The amounts shown as financial assets and financial liabilities would each have been $21 million lower 
(2020: $185 million lower) in the event of the right to offset being currently enforceable. 

ii.  Hedge Reserve 
The effective portion of the cumulative net change in the fair value of derivative financial instruments designated as a cash flow hedge and 
the cumulative change in fair value arising from the time value of options are included in the hedge reserve. These options relate entirely to 
transaction-related hedged items. For further information on accounting for derivative financial instruments as cash flow hedges, refer to 
Note 37(C). For the year ended 30 June 2021, $101 million gain (2020: ($122) million loss) is expected to be released to the Consolidated 
Income Statement within one year and $75 million gain (2020: ($25) million loss) after one year. Other financial assets and liabilities 
represent the fair value of derivative financial instruments recognised on the Consolidated Balance Sheet. Refer to Note 37(C) for a definition 
of the fair value hierarchy. 

iii.  De-designated Hedging 
The Group has applied judgement in assessing whether forecast purchases are still expected to occur. Given the significant decrease in flying 
activity compared to expectations at 30 June 2020, $21 million of hedge losses were de-designated and recognised immediately in the 
Consolidated Income Statement. Prospective changes in fair value of de-designated hedging were accounted for through the Consolidated 
Income Statement, resulting in a $33 million gain. The amount recognised in the Consolidated Income Statement also includes foreign 
exchange movements with a $21 million gain since de-designation. The net impact ($33m gain) has been reported in the Consolidated 
Income Statement as de-designation and ineffectiveness of fuel and foreign exchange hedges. 

iv.  Hedge Accounting 

Nominal Amount 
of Hedging 
Instrument and 
Hedged Item 

Carrying Amount of the 
Hedging Instrument1,2 

Hedge Rates 

Assets 

Liabilities 

Change in Value 
of the Hedging 
Instrument Used 
for Calculating 
Hedge 
Ineffective-ness 

Change in Value 
of the Hedged 
Item used for 
Calculating 
Hedge 
Ineffective-ness 

Change in Value of 
the Hedging 
Instrument 
Recognised  
in Other 
Comprehensive 
Income 

Hedge 
Ineffective-
ness 
Recognised in 
Profit or Loss 

Amount 
Reclassified  
from the Cash 
Flow Hedge 
Reserve to  
Profit or Loss 

De-designated 
Cash Flow 
hedges 
Reclassified to 
Profit or Loss3 

M 

$M 

$M 

$M 

$M 

$M 

$M 

$M 

$M 

$M 

15    Barrels 

847    USD 

926    USD 

-    USD 

100    AUD 

AUD / Barrel 
63-114 

AUD / USD 
0.66–0.78 

AUD / USD 
0.69 

AUD / USD 
- 

Fixed 
4.45%-5.99% 

196 

(15) 

185 

(185) 

185 

16 

(4) 

(13) 

13 

(13) 

- 

1 

- 

(878) 

111 

(111) 

111 

(1) 

(2) 

- 

4 

- 

(4) 

- 

4 

- 

- 

- 

- 

- 

67 

3 

- 

- 

- 

21 

- 

- 

- 

- 

As at  
30 June 2021 

Cash flow hedges 

AUD fuel costs 
(up to 3 years) 

Operational 
expenditure 
(up to 2 years) 

Revenue  
(up to 7 years)  

Capital expenditure 
(up to 2 years) 

Interest 
(up to 2 years) 

1.  Derivative cash flow hedging instruments are located within the Other Financial Assets and Other Financial Liabilities on the Consolidated Balance Sheet and include costs 

of hedging. The carrying amount of the hedging instrument is presented in AUD where the hedged item equals the nominal amount of the hedging instrument.  
2.  The revenue hedging instrument is a non-derivative financial liability with the carrying amount presented in USD and is located within Interest-bearing Liabilities and 

Lease Liabilities. 

3.   $33 million of hedge gains were de-designated and recognised to the Consolidated Income Statement for the year ended 30 June 2021. This includes ($21 million) released from 

Hedge Reserve and $54 million of foreign exchange movements and fair value changes since de-designation. 

108 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Notes to the Financial Statements continued 

For the year ended 30 June 2021 

28  AUDITOR’S REMUNERATION 

AUDIT AND AUDIT-RELATED SERVICES 

Audit and review of Financial Report 

Regulatory assurance services 

Total audit and audit-related services 

OTHER SERVICES 

Other assurance services 

Taxation services 

Due diligence services 

Other non-audit services 

Total other services 

Total auditor’s remuneration 

29  NOTES TO THE CONSOLIDATED CASH FLOW STATEMENT 
RECONCILIATION OF STATUTORY LOSS FOR THE YEAR TO NET CASH FROM OPERATING ACTIVITIES 

Statutory loss for the year 

Adjusted for: 

Depreciation and amortisation 

Impairment of assets and related costs 

Hedging-related activities 

Share of net loss of investments accounted for under the equity method 

Share-based payments 

Amortisation of deferred financing fees and lease benefits 

Net gain on disposal of assets 

Discount rate changes impact on provisions 

Other items 

Dividends received from investments accounted for under the equity method 

Changes in other items: 

Receivables 

Inventories 

Other assets 

Payables 

Revenue received in advance 

Provisions 

Deferred tax assets/liabilities and tax payable/receivable 

Net cash (outflow)/inflow from operating activities 

Notes 

5 

25(C) 

14 

26 

6 

7 

14 

2021 
$’000 

2020 
$’000 

3,545 

4 

3,549 

148 

269 

5 

25 

447 

3,625 

65 

3,690 

323 

153 

113 

71 

660 

3,996 

4,350 

2021 
$M 

2020 
$M 

(1,728) 

(1,964) 

1,929 

270 

(64) 

129 

19 

15 

(26) 

(4) 

51 

- 

(14) 

19 

58 

(416) 

402 

(403) 

(623) 

(386) 

2,045 

1,456 

419 

53 

28 

15 

(7) 

7 

(49) 

15 

531 

(24) 

112 

(196) 

(955) 

608 

(1,011) 

1,083 

109 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Notes to the Financial Statements continued 

For the year ended 30 June 2021 

30  SUPERANNUATION 
The Qantas Superannuation Plan (QSP) is a hybrid defined benefit/defined contribution fund with multiple divisions that commenced 
operation in June 1939. In addition to the QSP, there are a number of small overseas defined benefit plans. The Qantas Group makes 
contributions to defined benefit plans that provide defined benefit amounts for employees upon retirement. Under the plans, employees are 
entitled to retirement benefits determined, at least in part, by reference to a formula based on years of membership and salary levels.  

The defined benefit plans are legally separated from the Qantas Group. Responsibility for governance of the plans, including investment 
decisions and plan rules, rests solely with the Trustee of the plan. The Trustee of the QSP is a corporate trustee which has a Board comprising 
five company-appointed Directors and five member-elected Directors.  

The QSP’s defined benefit plan exposes the Group to a number of risks, the most significant of which are detailed below: 

–  Investment risk: The investment strategy for the assets attributable to the QSP’s defined benefit liabilities is to progressively de-risk the 
defined benefit investment portfolio as the funding position improves over time. If investment returns underperform expectations, the 
Group may be required to provide additional funding to the QSP 

–  Interest rate risk: Changes in bond yields, such as a decrease in corporate bond yields, will increase defined benefit liabilities through the 

discount rate assumed 

–  Inflation risk: The defined benefit liabilities are linked to salary inflation, and higher salary inflation will lead to higher liabilities.  
(A)  FUNDING 
Employer contributions to the defined benefit divisions of the QSP are based on recommendations by the QSP’s plan actuary. It is estimated 
that $35 million of normal employer contributions will be paid by the Qantas Group to its defined benefit plans in 2021/22. 

In addition, the Trustee of the QSP and the Group have in place an Additional Funding Plan (AFP), last agreed in 2019, which is an evergreen 
restoration plan and addresses the requirements of APRA Prudential Standard SPS 160. The determination of Qantas’ additional employer 
contributions under the AFP is triggered if the quarterly determination of the Defined Benefit Vested Benefits Index (DB VBI) indicates that the 
DB VBI has been below 100 per cent for two consecutive quarters, or the value of the DB VBI has fallen from a value in excess of 100 per cent 
at the previous quarter to a value that is less than 96 per cent. The DB VBI is the ratio of the QSP’s assets attributable to the defined benefit 
liabilities to the total defined benefit amount that the QSP would be required to pay if all members were to voluntarily leave the plan on the 
funding valuation date. Additional benefit payment top-up contributions may also be payable if after two consecutive quarters, the DB 
Retrenchment Benefits Index is less than 100 per cent, the DB VBI is below 105 per cent, and retrenchments occur that place a greater than 
VBI level of funding strain on the Plan assets. The last additional contribution required under the AFP was paid into the QSP by the Group in 
December 2016. The QSP’s financial position is monitored by the Trustee each quarter.  

(B)  MOVEMENT IN NET DEFINED BENEFIT (ASSET)/LIABILITY 

Present Value  
of Obligation 
$M 

Fair Value of  
Plan Assets 
$M 

Net Defined Benefit  
(Asset)/Liability1 
$M 

Balance as at 1 July 

Included in the Consolidated Income Statement 

Current service cost 

Interest expense/(income) 

Contributions by plan participants 

Losses on curtailments 

2021 

2020 

2021 

2020 

2,442 

2,392 

(2,470) 

(2,499) 

110 

57 

- 

8 

127 

71 

- 

- 

- 

(72) 

(22) 

- 

- 

(57) 

(10) 

- 

(67) 

(94) 

108 

2021 

(28) 

110 

- 

(10) 

8 

Total amount included in manpower and staff-related expenditure 

175 

198 

Included in the Consolidated Statement of Comprehensive Income 

Return on plan assets, excluding interest income 

Losses from change in demographic assumptions 

Gains from change in financial assumptions 

Experience (gains)/losses 

Exchange differences on foreign plans 

Total amount recognised in other comprehensive income 

Contributions by employer 

Benefit payments 

Assets distributed/liabilities extinguished on settlements from redundancies  

- 

3 

(91) 

(19) 

(4) 

(111) 

- 

(208) 

(536) 

- 

37 

(43) 

14 

1 

9 

- 

(157) 

- 

(252) 

50 

(252) 

- 

- 

- 

4 

(248) 

(38) 

208 

536 

- 

- 

- 

(2) 

48 

(82) 

157 

- 

3 

(91) 

(19) 

- 

(359) 

(38) 

- 

- 

Balance as at 30 June 

1,762 

2,442 

(2,079) 

(2,470) 

(317) 

(28) 

1.  The net defined benefit asset is included in non-current other assets (refer to Note 19). 

110 

2020 

(107) 

127 

(1) 

(22) 

- 

104 

50 

37 

(43) 

14 

(1) 

57 

(82) 

- 

- 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Notes to the Financial Statements continued 

For the year ended 30 June 2021 

30  SUPERANNUATION (CONTINUED) 
(C)  PLAN ASSETS 
The major categories of plan assets as a percentage of total plan assets of the Group’s defined benefit plans are as follows:  

Australian equity1,2 

Global equity1 

–  United States 
–  Europe 
–  Japan 
–  Other 
Private equity 

Fixed interest1 

–  Government bonds 
–  Other 
Credit1 

–  Corporate debt 
–  Other 
Hedge funds 

Property and infrastructure 

Agriculture 

Timberland 

Cash and cash equivalents1 

Total 

2021 
% 

13 

12 

3 

1 

3 

6 

13 

14 

12 

8 

1 

4 

4 

2 

4 

100 

2020 
% 

13 

10 

3 

2 

3 

3 

13 

12 

10 

6 

6 

5 

- 

2 

12 

100 

1.   The majority of these plan assets have a quoted market price in an active market. 
2.   As at 30 June 2021, QSP assets in shares of Qantas Airways Limited (ASX:QAN) are $2,635,470 (2020: $3,493,454).  

The trustee of the QSP is responsible for setting the investment strategy and objectives for the QSP’s assets to support the defined benefit 
liabilities. The QSP does not use any asset-liability matching strategies. It utilises traditional investment management techniques to manage 
the defined benefit assets.  

(D)  ACTUARIAL ASSUMPTIONS AND SENSITIVITY 
The significant actuarial assumptions (expressed as weighted averages per annum) were as follows: 

Discount rate  

Long-term future salary increases1 

2021 
% 

3 

2 

2020 
% 

3 

3 

1.  For the 30 June 2021 actuarial calculation, specific increase rates were assumed for years 1 to 5, averaging 1.5 per cent and then 2 per cent for the remaining duration of the plan 

(30 June 2020: salary increases of 3 per cent in years 1 to 4 and 2 per cent for the remaining duration of the plan were assumed). 

The weighted average duration of the QSP’s defined benefit obligation as at 30 June 2021 was 10 years (2020: 11 years). The sensitivity of the 
defined benefit obligation to changes in the significant assumption is as follows: 

Impact on Defined Benefit Obligation 

30 June 2021 

30 June 2020 

Discount rate 

Future salary increase 

Change in 
Assumption 

1% 

1% 

Increase in Assumption  Decrease in Assumption 

Increase in Assumption  Decrease in Assumption 

Decrease by 12% 

Increase by 11.9% 

Decrease by 10.9% 

Increase by 12.9% 

Increase by 4.5% 

Decrease by 6.9% 

Increase by 10.5% 

Decrease by 9.1% 

Defined Contribution Fund 
A defined contribution expense of $107 million has been recognised for the year ended 30 June 2021 (2020: $183 million). 

111 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Notes to the Financial Statements continued 

For the year ended 30 June 2021 

31  DEED OF CROSS GUARANTEE 
Pursuant to ASIC Corporations (Wholly-owned companies) instrument 2016/785 (Instrument), the wholly-owned entities identified below 
are relieved from the Corporations Act 2001 (Cth) requirements for preparation, audit, distribution and lodgement of Financial Statements 
and Directors’ Reports: 

AAL Aviation Limited 

Airlink Pty Ltd 

National Jet Operations Services Pty Ltd 

Qantas Ground Services Pty Ltd 

Network Aviation Holdings Pty Ltd 

Qantas Group Flight Training (Australia) Pty Ltd 

Australian Air Express Pty Ltd 

Network Aviation Pty Ltd 

Qantas Group Flight Training Pty Ltd  

Australian Airlines Limited 

Network Holding Investments Pty Ltd 

Qantas Information Technology Limited 

Australian Regional Airlines Pty Ltd 

Network Turbine Solutions Pty Ltd 

Qantas Road Express Pty Ltd  

Eastern Australia Airlines Pty Ltd 

Express Freighters Australia (Operations) 
Pty Ltd  

Osnet Jets Pty Ltd 

Q H Tours Limited  

Qantas Ventures Pty Limited  

QF Cabin Crew Australia Pty Ltd  

Express Freighters Australia Pty Ltd  

Qantas Asia Investment Company Pty Ltd 

Regional Airlines Charter Pty Ltd 

Impulse Airlines Holdings Pty Ltd  

Qantas Courier Limited  

Sunstate Airlines (Qld) Pty Ltd  

Jetstar Airways Pty Ltd  

Qantas Domestic Pty Ltd 

The Network Holding Trust 

Jetstar Asia Holdings Pty Ltd  

Qantas Freight Enterprises Limited 

The Network Trust 

Jetstar Group Pty Ltd  

Jetstar Services Pty Ltd 

Qantas Frequent Flyer Limited  

Vii Pty Limited 

Qantas Frequent Flyer Operations Pty Ltd 

National Jet Systems Pty Ltd 

Qantas Group Accommodation Pty Ltd 

It is a condition of the Instrument that Qantas and each of the controlled entities eligible to obtain relief under the Instrument enter into a 
Deed of Cross Guarantee (Deed). Under the Deed, Qantas guarantees to each creditor payment in full of any debt upon the winding up under 
certain provisions of the Corporations Act 2001 (Cth) of any of the controlled entities that are party to the Deed. If the winding up occurs under 
other provisions of the Corporations Act 2001 (Cth), Qantas will only be liable if, six months after a resolution or order for the winding up of the 
controlled entity, any debt of a creditor of that controlled entity has not been paid in full. Each controlled entity that is party to the Deed has 
given similar guarantees in the event that Qantas is wound up. 

Qantas and its eligible controlled entities first entered into a Deed on 4 June 2001. Subsequently, additional controlled entities became party 
to the Deed by way of Assumption Deeds dated 17 June 2002, 26 June 2006, 29 June 2007, 30 June 2008, 29 June 2009, 16 June 2010, 
25 November 2010, 4 April 2011, 13 October 2011, 20 November 2012, 26 November 2015, 26 June 2017, 2 November 2017 and 31 July 2020. 

The Consolidated Condensed Income Statement and Consolidated Condensed Balance Sheet for Qantas and each of its controlled entities 
that are party to the Deed are set out below. The principles of consolidation are: 

–  Transactions, balances and unrealised gains and losses on transactions between entities that are party to the Deed are eliminated 
–  Investments in entities that are not party to the Deed are carried at cost less any accumulated impairment 
–  Dividends received from entities that are not party to the Deed are recognised as income. 
(A)  CONSOLIDATED CONDENSED INCOME STATEMENT FOR THE YEAR ENDED 30 JUNE 2021 

Revenue and other income 

Expenditure 

Impairment of assets and related costs 

Statutory loss before income tax benefit and net finance costs 

Finance income 

Finance costs 

Net finance costs 

Statutory loss before income tax benefit 

Income tax benefit 

Statutory loss for the year 

(Accumulated losses)/Retained earnings as at 1 July 

Dividends paid 

Share buy-back 

Capital raising, net of tax 

Shares vested and transferred to employees/ shares vested and lapsed 

2021 
$M 

5,894 

(7,560) 

(346) 

(2,012) 

15 

(307) 

(292) 

(2,304) 

624 

(1,680) 

(1,465) 

- 

- 

(6) 

4 

2020 
$M 

13,882 

(14,743) 

(1,575) 

(2,436) 

21 

(281) 

(260) 

(2,696) 

745 

(1,951) 

1,060 

(204) 

(348) 

- 

(22) 

Accumulated Losses loss as at 30 June 

(3,147) 

(1,465) 

112 

 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Notes to the Financial Statements continued 

For the year ended 30 June 2021 

31  DEED OF CROSS GUARANTEE (CONTINUED) 
(B)  CONSOLIDATED CONDENSED BALANCE SHEET AS AT 30 JUNE 2021 

CURRENT ASSETS 

Cash and cash equivalents 
Receivables 
Other financial assets 
Inventories 
Assets classified as held for sale 
Income tax receivables 
Other 

Total current assets 

NON-CURRENT ASSETS 

Receivables 
Other financial assets 
Investments in subsidiaries 
Investments accounted for under the equity method 
Property, plant and equipment 
Right of use assets 
Intangible assets 
Deferred tax assets 
Other 

Total non-current assets 

Total assets 

CURRENT LIABILITIES  

Payables 
Revenue received in advance 
Interest-bearing liabilities 
Lease liabilities 
Other financial liabilities 
Provisions 

Total current liabilities 

NON-CURRENT LIABILITIES 

Payables 
Revenue received in advance 
Interest-bearing liabilities 
Lease liabilities 
Other financial liabilities 
Provisions 

Total non-current liabilities 

Total liabilities 

Net assets 

EQUITY 

Issued capital 
Treasury shares 
Reserves 
Accumulated losses 

Equity attributable to members of Qantas 

Non-controlling interests 

Total equity 

2021 
$M 

2020 
$M 

2,183 
1,266 
176 
279 
1 
- 
161 

4,066 

425 
185 
19 
55 
10,774 
1,091 
828 
665 
687 

14,729 

18,795 

2,487 
3,270 
1,097 
380 
17 
1,054 

8,305 

44 
2,154 
6,191 
1,015 
5 
660 

10,069 

18,374 

421 

3,186 
(18) 
400 
(3,147) 

421 

- 

421 

3,472 
1,354 
216 
306 
58 
137 
179 

5,722 

515 
139 
7 
59 
11,664 
1,389 
1,029 
166 
446 

15,414 

21,136 

3,059 
2,764 
989 
518 
238 
1,522 

9,090 

99 
2,256 
6,283 
1,317 
47 
627 

10,629 

19,719 

1,417 

3,104 
(51) 
(171) 
(1,465) 

1,417 

- 

1,417 

113 

 
 
 
 
 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Notes to the Financial Statements continued 

For the year ended 30 June 2021 

32  RELATED PARTIES 
(A)  REMUNERATION OF KEY MANAGEMENT PERSONNEL 
The aggregate remuneration of the KMP of the Qantas Group is set out below: 

Short-term employee benefits 

Post-employment benefits1 

Other long-term benefits2 

Share-based payments 

2021 
 $’000 

8,744 

657 

351 

6,302 

16,054 

2020 
 $’000 

7,333 

611 

27 

6,308 

14,279 

1.  Post-employment benefits include superannuation and post-employment travel benefits. 
2.   Other long-term benefits include movements in annual leave and long service leave balances. The accounting value of other long-term benefits may be negative, for example, where 

an Executive’s annual leave balance decreases as a result of taking more than the 20 days’ annual leave they accrue during the year. 

Further details in relation to the remuneration of KMP are included in the Directors’ Report from pages 36 to 62. 

(B)  NON-EXECUTIVE DIRECTOR FEE SACRIFICE SHARE ACQUISITION PLAN 
In December 2019, a Non-Executive Director Fee Sacrifice Share Acquisition Plan was introduced whereby Non-Executive Directors can elect 
to sacrifice a percentage of their Board or Board and Committee fees in return for a grant of Rights to the equivalent value of the same 
number of Qantas ordinary shares. Each Right granted will convert automatically to one fully-paid Qantas ordinary share at the conversion 
date, which is six months from the grant date subject to the individual remaining as a Non-Executive Director on the conversion date. The 
plan is designed to provide Non-Executive Directors the opportunity to build their shareholding in a tax effective manner and to further align 
their interests with the interests of shareholders.  

Non-Executive Director Fee Sacrifice Share Acquisition Plan - 
Rights Reconciliation 

Rights outstanding as at 1 July 

Rights acquired during the year by Fee Sacrifice 

Rights converted to ordinary shares during the year 

Rights outstanding as at 30 June 

(C)  OTHER RELATED PARTY TRANSACTIONS – ASSOCIATES 
Transactions with associates are conducted on normal terms and conditions. 

Material transactions between the Qantas Group and associates include: 

2021 

2020 

Number of Rights 

Number of Rights 

- 

64,487 

(20,462) 

44,025 

- 

- 

- 

- 

–  The Qantas Group provides airline seats on domestic and international routes to Helloworld Ltd for sale through its travel agency network 
–  The Qantas Group has established a business service agreement with a Jetstar-branded airline in Japan (Jetstar Japan). As part of the 
business service agreement, amongst other services, Qantas allows Jetstar Japan’s credit card transactions to be acquired through the 
Qantas Group’s contractual arrangements 

–  The Qantas Group as part of shareholder arrangements co-guarantees the finance lease obligations for two A320 aircraft on behalf of 
Jetstar Japan to the external lessors in exchange for guarantee fees to the Qantas Group. The Qantas Group with other shareholders of 
Jetstar Japan provides limited guarantees to support unsecured debt of Jetstar Japan which was raised to increase liquidity in response 
to COVID-19.  

114 

 
 
 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Notes to the Financial Statements continued 

For the year ended 30 June 2021 

33  PARENT ENTITY DISCLOSURES – QANTAS AIRWAYS LIMITED  
(A)  CONDENSED INCOME STATEMENT FOR THE YEAR ENDED 30 JUNE 2021 

Revenue and other income 

Expenditure 

Impairment of assets and related costs1 

Statutory loss before income tax benefit and net finance costs 

Net finance costs 

Statutory loss before income tax benefit 

Income tax benefit 

Statutory loss for the year 

2021 
$M 

2,639 

(4,256) 

(334) 

(1,951) 

(266) 

(2,217) 

674 

(1,543) 

2020 
 $M 

9,229 

(10,523) 

(1,455) 

(2,749) 

(221) 

(2,970) 

833 

(2,137) 

1. 

Impairment of assets and related costs includes the impairment of investments in subsidiaries and intercompany loans of $105 million (2020: $220 million). 

(B)  CONDENSED STATEMENT OF COMPREHENSIVE INCOME FOR THE YEAR ENDED 30 JUNE 2021 

Statutory loss for the year 

Effective portion of changes in fair value of cash flow hedges, net of tax 

Transfer of hedging losses/(gains) from hedge reserve to the Condensed Income Statement, net of tax 

De-designation of fuel and foreign exchange hedges to the Condensed Income Statement, net of tax 

Recognition of effective cash flow hedges on capitalised assets, net of tax 

Net changes in hedge reserve for time value of options, net of tax 

Fair value gains on investments, net of tax 

Foreign currency translation of investments accounted for under the equity method 

Defined benefit actuarial gains/(losses), net of tax 

Total other comprehensive income/(loss) for the year 

Total comprehensive loss for the year 

2021 
$M 

2020 
$M 

(1,543) 

(2,137) 

201 

49 

15 

4 

42 

251 

(2) 

29 

589 

(954) 

(205) 

(123) 

425 

(42) 

(232) 

(16) 

- 

(38) 

(231) 

(2,368) 

115 

 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Notes to the Financial Statements continued 

For the year ended 30 June 2021 

33  PARENT ENTITY DISCLOSURES – QANTAS AIRWAYS LIMITED (CONTINUED) 
(C)  CONDENSED BALANCE SHEET AS AT 30 JUNE 2021 

CURRENT ASSETS 

Cash and cash equivalents 

Receivables 

Intercompany receivables 

Other financial assets 

Inventories 

Assets classified as held for sale 

Income tax receivable 

Other 

Total current assets 

NON-CURRENT ASSETS 

Receivables 

Intercompany receivables 

Investments in subsidiaries 

Other financial assets 

Investments accounted for under the equity method 

Property, plant and equipment 

Right of use assets 

Intangible assets 

Deferred tax assets 

Other 

Total non-current assets 

Total assets 

CURRENT LIABILITIES 

Payables 

Intercompany payables 

Revenue received in advance 

Interest-bearing liabilities 

Lease liabilities 

Other financial liabilities 

Provisions 

Total current liabilities 

NON-CURRENT LIABILITIES 

Payables 

Revenue received in advance 

Interest-bearing liabilities 

Lease liabilities 

Other financial liabilities 

Provisions 

Total non-current liabilities 

Total liabilities 

Net assets 

EQUITY 

Issued capital 

Treasury shares 

Other reserves 

Profit reserves 

Retained losses 

Total equity 

116 

2021 
$M 

2020 
$M 

2,194 

374 

5,961 

176 

165 

1 

- 

136 

9,007 

85 

330 

432 

185 

19 

9,444 

1,009 

591 

596 

687 

13,378 

22,385 

1,204 

6,396 

2,495 

1,097 

312 

17 

829 

12,350 

44 

2,148 

6,191 

971 

5 

334 

9,693 

22,043 

342 

3,569 

264 

5,626 

216 

189 

58 

137 

148 

10,207 

123 

597 

420 

139 

18 

10,238 

1,254 

765 

153 

368 

14,075 

24,282 

1,790 

5,914 

2,258 

988 

449 

238 

1,296 

12,933 

99 

2,186 

6,284 

1,245 

47 

285 

10,146 

23,079 

1,203 

3,186 

(18) 

400 

1,774 

(5,000) 

342 

3,104 

(51) 

(169) 

1,774 

(3,455) 

1,203 

 
 
 
 
 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Notes to the Financial Statements continued 

For the year ended 30 June 2021 

33  PARENT ENTITY DISCLOSURES – QANTAS AIRWAYS LIMITED (CONTINUED) 

(D)  DIVIDENDS DECLARED AND PAID 
During the year ended 30 June 2021, Qantas Airways Limited did not declare or pay any dividends. No dividend will be paid in relation to the 
year ended 30 June 2021.  

(E)  CAPITAL EXPENDITURE COMMITMENTS 
The capital expenditure commitments held by the parent entity are the same as those held by the Group as disclosed in Note 15(C). 

(F)  CONTINGENT LIABILITIES  
The contingent liabilities held by the parent entity are the same as those held by the Group as disclosed in Note 34. 

(G)  PARENT ENTITY GUARANTEES IN RESPECT OF DEBTS OF ITS SUBSIDIARIES 
The parent entity has entered into a Deed of Cross Guarantee with the effect that the Company guarantees debts in respect of its subsidiaries. 
Further details of the Deed of Cross Guarantee and the subsidiaries subject to the Deed are disclosed in Note 31. 

The parent entity related parties in respect to the provision of guarantees are primarily the same as those held by the Group, which are 
disclosed in Note 32. 

(H)  INTEREST-BEARING LIABILITIES  
The parent entity has total interest-bearing liabilities of $7,288 million (2020: $7,272 million), of which $1,035 million (2020: $1,253 million) 
represents secured loans payable to controlled entities. Of the $6,253 million (2020: $6,019 million) payable to other parties, $4,055 million 
(2020: $4,154 million) represents secured bank loans and other secured loans, with the remaining balance representing unsecured loans.  

34  CONTINGENT LIABILITIES 
Details of contingent liabilities are set out below. The Directors are of the opinion that provisions are not required with respect to 
these matters, as it is not probable that a future outflow of economic benefits will be required or that the amount is not capable of reliable 
measurement. 

(C)  GUARANTEES 
The Qantas Group co-guarantees the finance lease obligations for two A320 aircraft on behalf of Jetstar Japan to the external lessors in 
exchange for guarantee fees to the Qantas Group. The Qantas Group, in conjunction with Japan Airlines, provided a joint guarantee to support 
the unsecured debt of Jetstar Japan to increase liquidity in response to COVID-19. 

As part of the business service agreements, the Qantas Group has extended support to the Jetstar-branded airline in Japan (Jetstar Japan) 
by allowing its credit card transactions to be acquired through the Qantas Group’s contractual arrangements.  

Qantas has also entered into guarantees in the normal course of business to secure a self-insurance licence under the Safety, Rehabilitation 
and Compensation Act 1988, the New South Wales Workers’ Compensation Act, the Victorian Accident Compensation Act and the Queensland 
Workers’ Compensation Act and Rehabilitation Act, to support non-aircraft lease commitments and other arrangements entered into with 
third parties. Due to specific self-insurance provisions raised, the Directors are of the opinion that the probability of having to make a 
payment under these guarantees is remote.  

(D)  LITIGATION 
From time to time Qantas is subject to claims and litigation during the normal course of business. The Directors have given consideration to 
such matters, which are or may be subject to litigation at year end and, subject to specific provisions raised, are of the opinion that no material 
contingent liability exists. 

35  POST-BALANCE SHEET DATE EVENTS  
Subsequent to 30 June 2021, various Australian state governments reimposed certain restrictions on interstate travel or imposed localised or 
state-wide lockdowns of various durations. In addition, the Trans-Tasman ‘travel bubble’ was paused. These government restrictions 
impacted demand for domestic and Trans-Tasman travel and the Group responded by adjusting capacity. 

The Group’s Recovery Plan is a three-year plan, and while these non-adjusting post-balance sheet date events have impacted the timing of 
demand recovery, this is expected to have a short-term impact and not change materially the overall recovery strategy of the Three-Year 
Recovery Plan. 

On 30 July 2021, the Federal Court handed down its decision in favour of the Transport Workers Union (TWU) regarding the Group’s 
outsourcing of the remaining ground handling functions. The decision has not considered any implications of this judgement around 
requirements to reinstate workers or pay compensation or penalties. In addition, the Group has appealed this judgement, which will now 
proceed to the Full Federal Court. The Federal Court decision and the outcome of the appeal are considered a contingent liability and no 
adjustment has been recognised in the financial statements for the year ended 30 June 2021. 

On 16 September 2021, the Group completed a seven-year $500 million unsecured bond, which will be used to boost liquidity, repay maturing 
debt and help in the balance sheet repair program.

117 

 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Notes to the Financial Statements continued 

For the year ended 30 June 2021 

36  MATERIAL BUSINESS RISKS 
The aviation industry is subject to numerous inherent risks that can impact operations if left untreated. In rare circumstances ‘black swan’ 
risk events can materialise, resulting in unexpected consequences such as those that the aviation industry is experiencing due to COVID-19. 
The COVID-19 pandemic has impacted Qantas’ operations significantly, including its strategic and financial objectives.  

Material business risks arising from COVID-19, notably liquidity risks, are being critically managed to ensure the ongoing sustainability of 
the Group. The Recovery Plan delivered $650 million of cost restructuring benefits in financial year 2020/21 and is on track to deliver the 
targeted $1 billion of ongoing structural cost benefits by financial year 2022/23. As the impact of COVID-19 evolves, the Group continues to 
plan for a wide range of scenarios and risks to ensure the Group is well-positioned to achieve the required level of transformation to support 
target outcomes. 

Other inherent risks that can impact the Group’s operations include exposure to changes in economic conditions, changes in government 
regulations, fuel and foreign exchange volatility and other exogenous events such as aviation incidents, natural disasters or international 
conflicts. 

COVID-19 outbreak management: Although Australia has recorded low levels of community transmission of COVID-19 when compared with other 
jurisdictions, outbreaks have occurred in most states, with the risk of future outbreaks ever present given the new virus variants and the status of 
the vaccine roll out in Australia. Through its ‘Fly Well’ and ‘Work Well’ programs, Qantas has introduced initiatives aimed at preventing the 
introduction and spread of COVID-19 in workplaces and aircraft for the protection of our people and our customers. COVID-19 community 
transmission case numbers are closely monitored by the Group with a layered response framework in place to ensure controls are rapidly 
deployed in line with the level of risk posed. These controls not only seek to protect health but also support business continuity. 

General economic conditions post-crisis: As air travel is closely linked with economic growth, the Qantas Group’s operating and financial 
performance is influenced by a variety of general economic and business conditions in Australia and overseas. A sustained decline in 
consumer and business demand as part of a broader deterioration of economic conditions is likely to have a materially adverse effect on the 
financial condition and business of the Qantas Group. 

COVID-19 has created considerable uncertainty and volatility surrounding these macroeconomic factors, and any further deterioration may 
have a materially adverse impact on the business, financial condition and prospects of the Qantas Group. 

Employee relations: The Qantas Group operates in a highly regulated employment market and a portion of the Qantas Group’s employees are 
represented by unions and are party to collective bargaining arrangements. Any significant enterprise bargaining dispute between the Qantas 
Group and its employees, including in relation to the Recovery Plan, could lead employees to take industrial action, including work 
stoppages. This could disrupt the Qantas Group’s day-to-day operations and adversely affect business performance, potentially leading to 
reputational damage. 

The slower rate of vaccine roll out and the prolonged closure of the Australian border due to the COVID-19 crisis has necessitated the 
extended stand down of the majority of the Qantas and Jetstar International workforce. In addition, the domestic lockdowns and the knock-
on impact of border closures by states and territories due to the Delta variant has resulted in the stand down of certain Domestic work 
groups. The Group recognises that this situation requires increased efforts to ensure that our people remain connected to the organisation, 
and their health and wellbeing is supported. Relevant information continues to be communicated to our people through a series of channels, 
including regular Town Hall meetings hosted by the Group Executive Committee, with several thousand employees remotely joining these 
sessions. Employee mental health continues to be a key area of focus, with enhanced services provided through our Employee Assistance 
Program as well as manager toolkits to assist with increasing awareness, identification, support and monitoring of employee mental health. 

The Qantas Group also has certain key management personnel whose institutional knowledge, expertise, relationships and experience are 
considered important to the continued success of the business. The loss of key personnel could adversely impact the Qantas Group’s business 
and future performance. 

Customer risk: The ongoing success of the Qantas Group depends to a large degree on customer satisfaction and loyalty, particularly in light 
of the significant competition for passengers that characterises the aviation industry. 

The significant financial and operational challenges posed by COVID-19, the impact of the pandemic on the travel industry, the opening and 
closing of domestic and international borders and the response of the Qantas Group to these challenges could also impact customer 
satisfaction and loyalty. In particular, a diminution of customer satisfaction due to the cancellation and refund policies of the Qantas Group in 
the context of COVID-19 may impact the Qantas Group’s reputation and its ability to attract customers in the future, exacerbated by a 
potential decline in customer confidence in travelling due to border restrictions and health risks. 

In addition, the Qantas Group is vulnerable to longer-term changes in consumer preferences in relation to its service offerings, the markets in 
which it operates, and consumer and business sentiment towards travel, including environmental considerations. Any failure by the Qantas 
Group to predict or respond to such changes in a timely and cost-effective manner may adversely impact the Qantas Group’s future operating 
and financial performance. 

Climate change: The Qantas Group is subject to short-term and long-term climate-related physical and transition risks (including both 
increasing customer and investor climate change expectations and government climate change policy risks). These risks are an inherent part 
of the operations of an airline and are managed by undertaking scenario analysis, strengthening governance, technology, operational and 
market-based controls, including proactive consideration of how changing factors (including global climate policies) impact the proximity of 
climate-related risks. The Qantas Group has also set ambitious but achievable targets to reduce our emissions by capping emissions at 2019 
levels and achieving net-zero emissions by 2050, while also investing in the development of sustainable aviation fuels. The Qantas Group is 
responding to increased demand for transparency on identification and management of climate-related risks by aligning our corporate 
disclosures with the Taskforce on Climate-Related Financial Disclosures (TCFD).  

These disclosures are available at https://www.qantas.com/au/en/qantas-group/acting-responsibly/our-planet.html. 

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Notes to the Financial Statements continued 

For the year ended 30 June 2021 

36  MATERIAL BUSINESS RISKS (CONTINUED) 
Competitive intensity: Ordinarily, the international and domestic aviation markets in which the Qantas Group operates are highly competitive, 
and growth in market capacity ahead of underlying demand impacts profitability on an industry-wide basis. Its competitors include many 
major foreign airlines (including government-owned or controlled airlines), some with more financial resources or lower cost structures than 
Qantas. This competition may increase with the expansion of existing airlines, the consolidation of existing airlines and/or the creation of 
alliances between airlines, or new airlines entering the market. 

Australia’s aviation policies favour the creation of a more competitive environment, including more liberal rights of entry into Australian 
domestic and international markets. These policies have attracted offshore competitors (predominantly state-sponsored airlines) to the 
Australian international aviation market, which has further increased competition for passengers on international routes. Additionally, 
the Qantas Group ordinarily faces high levels of price competition in the markets in which it operates, which places significant pressure 
on the Qantas Group to price match by offering heavily discounted fares. Aggressive pricing by competitors seeking to gain market share 
can adversely affect the Qantas Group’s revenues and yield performance. The financial impact of any discounting of fares as a result of 
competitive pressures is exacerbated by the high fixed costs and low profit margins that characterise the aviation industry. The combined 
effect of these factors may have a materially adverse effect on the revenue and financial condition of the Group. 

Brand reputation: The Qantas brand carries significant commercial value, and the continued success of the Qantas Group relies on the 
maintenance of a positive reputation and brand recognition among customers, suppliers, strategic partners and governments. Any negative 
publicity (for example, due to a safety incident, labour dispute, regulatory investigation or public customer complaint) may damage Qantas’ 
reputation and have a negative impact on its business operations and financial performance. The Customer Insights team constantly 
monitors customer satisfaction through post-flight surveys and regularly monitors trust in the Qantas Group brands alongside ongoing 
research and development of Qantas Group products to mitigate this risk. 

Fuel and foreign exchange volatility: The Qantas Group is subject to fuel and foreign exchange risks. These risks are an inherent part of the 
operations of an airline. The continued focus on forecasting and the operational agility of our aviation operations are supporting the Group to 
manage the residual uncertainty. Accordingly, the size of the Group’s fuel and foreign exchange risk will vary in line with operational changes. 
The Qantas Group manages fuel and foreign exchange risks through a comprehensive hedging program. Qantas will continue to hedge its fuel 
and foreign exchange risk in line with this program. The Group has a mix of collars and outright options in place to cover fuel price risk and is 
actively managed for changes in capacity due to border closures. 

Cyber security and data governance: As cyber breaches and attacks surge globally and remote ways of working continue due to COVID-19, 
the Qantas Group remains focused on embedding cyber security, privacy and data governance into business processes, taking a security and 
privacy by design approach and creating a cybersafe and privacy orientated culture that builds on an established safety culture. The Group is 
also enhancing its Data Governance Framework to ensure ethical and commercial data risks are managed in addition to data protection and 
privacy. Qantas has a defined Risk and Control Framework, aligned with industry standards, which is designed to protect the confidentiality, 
integrity, availability and privacy of data and to maintain compliance with regulatory requirements. The Qantas Group's cyber security and 
data privacy-related controls operate to reduce the likelihood and severity of cyber security and data privacy related incidents and related 
impacts. The Group’s cyber and data privacy risks are continuously monitored by the Group Cyber and Privacy Committee and are subject to 
independent assurance including for material third-party suppliers.  

Key business partners and alliances: The Qantas Group has relationships with a number of key business partners. In order to continue to 
maximise mutual benefit from both a financial and customer proposition perspective, governance structures are in place to track and report 
performance against common strategic objectives. The Qantas Group continues to proactively build relationships with existing and new 
industry partners through ongoing dialogue with relevant authorities and stakeholder groups. 

Key supplier risk: The Qantas Group is dependent on third-party providers for some principal business processes that are integral to its business. 
The failure of these providers to adequately perform their service obligations, or other unexpected interruptions of services, may cause significant 
disruption to the Group’s operations and have an adverse impact on financial performance. Qantas uses its Business Continuity Plans to cover the 
risk of supply failures and has contingency plans in place to respond to key supplier interruption. 

Risk of increase in airport services-related costs or change in availability of airport facilities: The Qantas Group is exposed to the risk of 
increases in airport services-related costs (including air traffic control, airport, transit, take-off and landing fees and security charges). The 
availability and cost of airport facilities are fundamental to the ability of the Qantas Group to operate. 

These costs represent a significant portion of the Qantas Group’s operating costs. Most Australian airports are privately owned, and owners 
have flexibility to increase charges to airlines. There can be no assurance that major airport operators will not continue to increase their fees or 
that the Qantas Group will not incur new costs in Australia or elsewhere (for example, additional fees assessed against environmental criteria 
such as emissions levels or noise pollution). Further, it is likely that security and health measures around the world will continue to be 
increased in response to the COVID-19 experience and the perceived threat of terrorism, which may lead to increases in airport clearance and 
security charges. To the extent that the Qantas Group is unable to pass on any fee increases to its customers, these developments could have 
a material adverse effect on the Qantas Group’s operational results and financial position. 

In addition, health concerns during the COVID-19 crisis and in the period following it are likely to impact the availability of airport slots and 
facilities in ways that are difficult to predict. This could have a materially adverse effect on the Qantas Group’s operations and Recovery Plan. 

An overview of the Group Risk Management Framework is contained in the Qantas Group Business Practices Document available at 
www.qantas.com.au.

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Notes to the Financial Statements continued 

For the year ended 30 June 2021 

Controlled Entities 

37  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES 
(A)  PRINCIPLES OF CONSOLIDATION  
i. 
Controlled entities are entities controlled by the Group. Control exists when the Group is exposed to or has rights to variable returns from its 
involvement with the entity and has the ability to affect those returns through its power over the entity. The financial statements of 
controlled entities are included in the Consolidated Financial Statements from the date on which control commences until the date on which 
control ceases. 

ii.  Non-Controlling Interests 
Non-controlling interests in the results and equity of controlled entities are shown separately in the Consolidated Income Statement, 
Consolidated Statement of Comprehensive Income, Consolidated Statement of Changes in Equity and Consolidated Balance Sheet. 

iii.  Equity Accounted Investments 
Associates are those entities in which the Group has significant influence, but not control or joint control, over the financial and operating policies 
of an entity. Significant influence is evidenced through, but not limited to, the voting power of the Group, representation on the Board of 
Directors and participation in policy-making processes. Interests in associates are accounted for under the equity accounting method and 
initially recognised at cost, including transaction costs. Subsequent to initial recognition, the Consolidated Financial Statements include the 
Group’s share of profit or loss and other comprehensive income of equity accounted investees, until the date on which significant influence 
ceases. Dividends received or receivable reduce the carrying amount of the equity accounted investment. 

When the Group’s share of total comprehensive losses exceeds the equity accounted carrying value of an associate, the Group’s carrying 
amount is reduced to nil and recognition of further losses is discontinued, except to the extent that the Group has incurred legal or 
constructive obligations to fund an associate’s operations or has made payments on behalf of an associate, which are recognised within 
Provisions. 

When an associate is disposed of in its entirety or partially such that significant influence is lost or classified as an asset held for sale, the 
cumulative amount in the foreign currency translation reserve related to that associate is reclassified to the Consolidated Income Statement 
as part of the gain or loss on disposal. When the Group disposes of only part of an associate while retaining significant influence, the relevant 
proportion of the cumulative amount in the foreign currency translation reserve related to that associate is reclassified to the Consolidated 
Income Statement. 

The carrying amount of equity accounted investments is tested for impairment in accordance with the policy described in Note 37(G). 

iv.  Transactions Eliminated on Consolidation 
Intra-group transactions, balances and unrealised gains and losses on transactions between controlled entities are eliminated in the 
Consolidated Financial Statements. Unrealised gains and losses arising from transactions with investments accounted for under the equity 
method are eliminated to the extent of the Group’s interest in the associate.  

Foreign Currency Transactions 

(B)  FOREIGN CURRENCY 
i. 
Transactions in foreign currencies are translated into the respective functional currencies of the Group’s companies at the exchange rates at 
the date of the transactions. Foreign exchange gains and losses resulting from the settlement of such transactions and from the translation 
of monetary assets and liabilities denominated in foreign currencies at year end exchange rates are generally recognised in the Consolidated 
Income Statement. 

Monetary assets and liabilities denominated in foreign currencies are translated into the functional currency at the exchange rate at the 
reporting date. Non-monetary assets and liabilities that are measured at fair value in a foreign currency are translated into the functional 
currency at the exchange rate when the fair value was determined. Non-monetary items that are measured based on historical cost in a 
foreign currency are translated at the exchange rate at the date of the transactions.  

 Foreign Operations 

ii. 
The assets and liabilities and the income and expenditure of foreign operations that have a functional currency other than AUD are translated 
into AUD as follows:  

–  assets and liabilities for each balance sheet presented are translated at the closing rate at the date of that balance sheet 
–  income and expenses for each income statement and statement of comprehensive income are translated at average exchange rates  
–  all resulting exchange differences are recognised in other comprehensive income and accumulated in the foreign currency translation 

reserve, except to the extent that the translation difference is allocated to non-controlling interests.  

When a foreign operation is disposed of in its entirety or partially such that control, significant influence or joint control is lost or classified as 
an asset held for sale, the cumulative amount in the foreign currency translation reserve related to that foreign operation is reclassified to the 
Consolidated Income Statement as part of the gain or loss on disposal. If the Group disposes of part of its interests in a subsidiary but retains 
control, then the relevant proportion of the cumulative amount is reattributed to non-controlling interests. When the Group disposes of only 
part of an associate or joint venture while retaining significant influence or joint control, the relevant proportion of the cumulative amount is 
reclassified to the Consolidated Income Statement.  

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Notes to the Financial Statements continued 

For the year ended 30 June 2021 

37  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) 

(C)  FINANCIAL INSTRUMENTS 
Non-Derivative Financial Instruments 

Recognition, Measurement and Derecognition of Non-Derivative Financial Assets 

i. 
At initial recognition, the Group measures a financial asset at its fair value plus, in the case of a financial asset not at fair value through profit 
or loss, transaction costs related to the acquisition of the financial asset. Transaction costs of financial assets carried at fair value through 
profit or loss are expensed. 

The Group subsequently classifies its financial assets in the following measurement categories: 

–  Those to be measured subsequently at fair value (either through the Consolidated Income Statement or the Consolidated Statement of 

Comprehensive Income) 

–  Those to be measured at amortised cost. 
The Group derecognises a financial asset when the contractual rights to the cash flows from the financial asset expire, are settled or the 
Group transfers the rights to receive the contractual cash flows in a transaction in which substantially all of the risks and rewards of 
ownership are transferred. 

ii.  Recognition, Measurement and Derecognition of Non-Derivative Financial Liabilities 
At initial recognition, the Group measures a non-derivative financial liability at its fair value, less transaction costs.  

The Group subsequently measures non-derivative financial liabilities at amortised cost, with any difference between cost and redemption 
value being recognised in the Consolidated Income Statement over the period of the borrowings using the effective interest rate method.  

The Group derecognises a financial liability when its contractual obligations are discharged, cancelled or expired. The Group also derecognises a 
financial liability when its terms are modified and the cash flows of the modified liability are substantially different, in which case a new 
financial liability based on the modified terms is recognised at fair value. 

On derecognition of a financial liability, where there is a extinguishment/substantial modification or transfer, the difference between the 
carrying amount extinguished and the consideration paid (including any non-cash assets transferred or liabilities assumed) is recognised in the 
profit or loss. 

Derivative Financial Instruments 
Derivative financial instruments are recognised at fair value both initially and on an ongoing basis. The accounting for subsequent changes in 
fair value depends on whether the derivative is a designated hedging instrument, and if so, the nature of the item being hedged and the type 
of hedge relationship designated. The Group designates derivatives as either hedges of the fair value of recognised assets or liabilities or a firm 
commitment (fair value hedges), or as hedges of a particular risk associated with the cash flows of recognised assets and liabilities or of highly 
probable forecast transactions (cash flow hedges). At the inception of the transactions, the Qantas Group documents the economic 
relationship between hedging instruments and hedged items, including the risk management objective and strategy for undertaking each 
transaction. The Qantas Group also documents its assessment, both at hedge inception and on an ongoing basis, of whether the hedging 
instruments that are used in hedge transactions have been and will continue to be highly effective. 

From time to time, certain derivative financial instruments do not qualify for hedge accounting, notwithstanding that the derivatives are held 
to hedge identified exposures. Any changes in the fair value of a derivative instrument or part of a derivative instrument that do not qualify for 
hedge accounting are classified as ineffective and recognised immediately in the Consolidated Income Statement. 

Fair Value Hedges 

i. 
Changes in the fair value of derivative financial instruments that are designated and qualify as fair value hedges are recorded in the 
Consolidated Income Statement, together with any changes in the fair value of the hedged asset or liability or firm commitment attributable 
to the hedged risk. 

ii.  Cash Flow Hedges 
Where a derivative is designated as a cash flow hedging instrument, the effective portion of changes in the fair value of the derivative is 
recognised in the Consolidated Statement of Comprehensive Income and accumulated within hedge reserve. Any ineffective portion of 
changes in the fair value of the derivative is recognised immediately in the Consolidated Income Statement. 

The amount accumulated in equity is retained in the Hedge Reserve and reclassified to the Consolidated Income Statement in the same 
period or periods during which the hedged forecast cash flows affect profit or loss or the hedged item affects profit or loss. Where the hedged 
item is capital in nature, the cumulative gain or loss recognised in the hedge reserve is transferred to the carrying amount of the asset when 
the asset is recognised. 

If the forecast transaction is no longer highly probable, the hedging instrument expires or is sold, terminated or exercised, or the designation 
is revoked, then hedge accounting is de-designated prospectively. In this instance, the amounts accumulated in the Hedge Reserve are 
recognised in the period in which the original hedged item transaction ultimately occurs or reclassified to the Consolidated Income 
Statement immediately if the forecast transaction is subsequently considered no longer probable. If the forecast transaction is no longer 
probable, hedge accounting is de-designated and the amount accumulated in the Hedge Reserve is reclassified to the Consolidated Income 
Statement immediately. 

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Notes to the Financial Statements continued  

For the year ended 30 June 2021 

37  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) 

(C)  FINANCIAL INSTRUMENTS (CONTINUED) 

iii.  Cost of Hedging 
The time value of an option, the forward element of a forward contract and any foreign currency basis spread is excluded from 
the designation of a financial instrument and accounted for as a cost of hedging. The fair value changes of these elements are recognised in 
other comprehensive income and depending on the nature of the hedged item, will either be transferred to the Consolidated Income 
Statement in the same period that the underlying transaction affects the Consolidated Income Statement or capitalised into the initial 
carrying value of the asset.  

iv.  Fair Value Calculations 
The fair value of financial instruments traded in active markets is based on quoted market prices at the balance sheet date. The fair value of 
financial instruments that are not traded in an active market is estimated using valuation techniques consistent with accepted market 
practice. The Qantas Group uses a variety of methods and input assumptions that are based on market conditions existing at the balance 
sheet date. The different methods of estimating the fair value of these items have been defined in the Consolidated Financial Statements 
as follows:  

Level 1: Quoted prices (unadjusted) in active markets for identical assets or liabilities 

Level 2: Inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly  

(i.e. as prices) or indirectly (i.e. derived from prices) 

Level 3: Inputs for the asset or liability that are not based on observable market data (unobservable inputs). 

Financial Guarantee Contracts 

v. 
Financial guarantee contracts are recognised as a financial liability at the time the guarantee is issued. The liability is initially measured at 
fair value and subsequently at the higher of:  

–  The amount determined in accordance with the expected credit loss model under AASB 9 Financial Instruments, and  
–  The amount initially recognised less, where appropriate, the cumulative amount of income recognised in accordance with the principles of 

AASB 15 Revenue from Contracts with Customers.  

The fair value of financial guarantees is determined based on the present value of the difference in cash flows between the contractual 
payments required under the debt instrument and the payments that would be required without the guarantee, or the estimated amount that 
would be payable to a third party for assuming the obligations. Where guarantees in relation to loans or other payables of associates are provided 
for no compensation, the fair values are accounted for as contributions and recognised as part of the cost of the investment. 

Net Passenger and Net Freight Revenue 

(D)  REVENUE RECOGNITION  
i. 
Net passenger revenue primarily arises within the Qantas Domestic, Qantas International and Jetstar Group segments. Net freight revenue 
primarily arises within the Qantas International segment except where belly space is utilised in Qantas Domestic and the Jetstar Group. 

Passenger, freight revenue, capacity hire and air charter revenue are recognised when the travel or service is provided. Revenue recognised 
on travel is net of sales discounts, passenger and freight interline/IATA commission and the Goods and Services Tax. Net freight revenue 
includes amounts the Group receives as operating lease income in relation to freighters leased to customers. 

At the time of expected travel, revenue is also recognised in respect of tickets that are not expected to be used. Unused tickets are recognised 
as revenue using estimates based on the terms and conditions of the ticket, experience, historical and expected future trends. The Group 
generally does not recognise revenue in respect of unredeemed travel credits due to the extended redemption conditions and typically, the 
ability for the passenger to request a refund.  

Passenger travel and freight services are generally paid for in advance of travel and are deferred on the balance sheet as revenue received in 
advance. Travel credits are classified as revenue received in advance where they are available for future flights or in certain circumstances 
for refund, if requested. Where customers have made refund claims these are classified as payables, where the balance of refunds is material 
in aggregate.  

Where the passenger is also a Qantas Frequent Flyer member and earns Qantas Points on travel, the allocation of revenue is on a proportional 
basis using relative stand-alone selling prices and the consideration allocated to Qantas Points is deferred as unrecognised redemption 
revenue. 

Consideration received in relation to certain ancillary services regarding passenger travel such as credit card fees and change fees are not 
considered to be distinct from the passenger flight. Revenue relating to these ancillary services is deferred until uplift to align with the related 
passenger travel. These amounts are included within net passenger revenue.  

Passenger recoveries (including fuel surcharge on passenger tickets) are included in net passenger revenue. Freight fuel surcharge 
is included in net freight revenue. 

ii.  Frequent Flyer Marketing Revenue and Other Qantas Loyalty Businesses 
Marketing revenue associated with the issuance of Qantas Points is recognised within the Qantas Loyalty segment as the service is 
performed over time (typically this approximates the timing of the issuance of Qantas Points). Marketing revenue is measured as the 
difference between the stand-alone selling price of a Qantas Point and the consideration received, using the residual approach. The stand-
alone selling price of a Qantas Point is determined using estimation techniques based on the value of redemption options for which Qantas Points 
could be redeemed and considers the proportion of Qantas Points not expected to be redeemed. The consideration for Qantas Points is typically 
received within normal credit terms following the issuance of points. 

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Notes to the Financial Statements continued 

For the year ended 30 June 2021 

37  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) 

(D)  REVENUE RECOGNITION (CONTINUED) 

ii.  Frequent Flyer Marketing Revenue and Other Qantas Loyalty Businesses (continued) 
Marketing revenue on inter-segment Qantas Point issuances is eliminated on consolidation.  

Revenue from other Qantas Loyalty businesses includes commission revenue where Qantas Loyalty is acting as a sales agent. Commission 
revenue is measured based on its relative stand-alone selling price and is recognised on satisfaction of the performance obligation which is 
typically the transfer of the underlying good or service to the customer. 

iii.  Frequent Flyer Redemption Revenue 
The consideration for issuance of Qantas Points is typically received in advance of redemption and is deferred as unrecognised redemption 
revenue. Redemption revenue is recognised within the Qantas Loyalty segment when Qantas Points are redeemed.  

Redemption revenue is measured based on the weighted average value of the points redeemed. Redemption revenue arising from Qantas 
Group flight redemptions is recognised when the passenger is uplifted and within net passenger revenue on consolidation.  

Redemption revenue in relation to products provided by suppliers outside the Group, such as Qantas Reward Store redemptions and other 
carrier redemptions, is recognised in the income statement net of related costs where the Group is an agent. For the purposes of segment 
reporting, the Qantas Loyalty segment reports these redemptions on a gross basis. Adjustments are made within consolidation eliminations 
to present these redemptions on a net basis at a Group level within other revenue. Obligations for returns or refunds in relation to redemptions 
from the Qantas Rewards Store are recognised where material.  

Significant changes in issued Qantas Points expected to expire unredeemed are recognised within other income. The Group uses estimates 
based on terms and conditions of the Frequent Flyer program, experience, historical and expected future trends to determine any amount 
recognised.  

iv.  Other Carrier Commissions and Commissions from Third Parties 
The Group considers whether it is a principal or agent in relation to services by considering whether it has a performance obligation to provide 
services to the customer or whether the obligation is to arrange for services to be provided by a third party, such as another carrier or a 
third party. Other carrier commission revenue is included within third party services revenue and is generally recognised on uplift by the 
other carrier. Consideration for other carrier commissions is received within normal credit terms through IATA. Commissions from third parties 
are typically recognised when the underlying good or service has been transferred to the end-customer. 

Freight Terminal Fees 

v. 
Revenue from Freight terminal fees is measured based on its stand-alone selling price and is recognised on satisfaction of the performance 
obligation, which is typically the transfer of the underlying service to the customer. Invoices are issued according to contractual terms. 

vi.  Qantas Club Membership 
Qantas Club Membership revenue is measured based on its stand-alone selling price and is recognised on satisfaction of the performance 
obligation, which is typically straight-line over the membership period. The deferred revenue is included in other revenue received in advance.  

vii.  Incremental Costs of Obtaining a Contract 
The incremental cost of obtaining a contract is capitalised and amortised over the expected period of benefits to the Group and in line with 
the pattern those benefits are expected to arise. The Group recognises the incremental costs of obtaining a contract as an expense when 
incurred where the amortisation period of the asset that would have been recognised is one year or less.  

(E)  GOVERNMENT GRANTS 
Grants from the government are recognised at their fair value where there is a reasonable assurance that the grant will be received and the 
Group expects to comply with the conditions. Note 24 provides further information on how the Group accounts for government grants. 

Tax Compliance 

(F)  TAXES 
i. 
The Qantas Group is committed to embedding risk management practices to support the achievement of compliance objectives and fulfil 
corporate governance obligations. Tax risk management is governed by both the Qantas Group Risk Management Policy and the Qantas Group 
Tax Risk Management Policy, ensuring corporate governance obligations with respect to tax risks are met. The Qantas Group has paid all taxes 
that it owes and all tax compliance obligations are up to date. The Australian Taxation Office (ATO) has advised that the Qantas Group is a key 
taxpayer, continuing to have a ‘low’ likelihood of non-compliance. The ATO also acknowledged Qantas’ continued commitment to engage 
cooperatively and transparently to mitigate tax risks, including obtaining tax certainty on key transactions through the use of binding Private 
Rulings and entering into a multi-tax Annual Compliance Arrangement (ACA). 

Tax Treaties 
Due to the operation of income tax treaties and specific rules dealing with airlines, the Qantas Group appropriately reports the majority of its 
income in Australia, with only a small component being reported in foreign jurisdictions (for the purpose of determining liability to company tax).  

Current Income Tax 
Current tax comprises the expected tax payable or receivable on the taxable income or loss for the year, and any adjustment to tax payable or 
receivable with respect to previous years. It is measured using tax rates enacted or substantially enacted at the balance sheet date where the 
Group and its subsidiaries operate and generate taxable income or loss. 

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Notes to the Financial Statements continued  

For the year ended 30 June 2021 

37  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) 

(F)  TAXES (CONTINUED) 

Tax Compliance (continued) 

i. 
Deferred Tax 
Deferred tax is recognised in respect of temporary differences between the carrying amounts of assets and liabilities for financial reporting 
purposes and the amounts used for taxation purposes. Deferred tax is not recognised for: 

–  Temporary differences arising from the initial recognition of assets or liabilities that affect neither accounting nor taxable profit or loss 
–  Temporary differences relating to investments in controlled entities and associates and jointly controlled entities to the extent that they 

will probably not reverse in the foreseeable future 

–  Taxable temporary differences arising on the initial recognition of goodwill. 
Deferred tax assets are recognised for unused tax losses, unused tax credits and deductible temporary differences only to the extent that it is 
probable that future taxable profits will be available against which they can be used. Deferred tax assets are reviewed at each reporting date 
and are reduced to the extent that it is no longer probable that the related tax benefit will be realised. Such reductions are reversed when the 
probability of future taxable profits improves. Deferred tax is measured at the tax rates that are expected to be applied to temporary 
differences when they reverse, using tax rates enacted or substantially enacted at the reporting date. Qantas provides for income tax in both 
Australia and overseas jurisdictions where a liability exists. 

Income Tax 
Income tax expense comprises current and deferred tax. Income tax expense is recognised in the Consolidated Income Statement except to 
the extent that it relates to items recognised directly in equity or in other comprehensive income, in which case it is recognised in equity or in 
other comprehensive income. 

ii.  Goods and Services Tax (GST) 
Revenues, expenses and assets are recognised net of the amount of GST, except where the amount of GST incurred is not recoverable 
from the taxation authority. In these circumstances, the GST is recognised as part of the cost of acquisition of the asset or as part of the 
expense. Receivables and payables are stated with the amount of GST included. The net amount of GST recoverable from, or payable to, the 
taxation authority is included as a current asset or liability in the Consolidated Balance Sheet. The GST components of cash flows arising from 
investing and financing activities which are recoverable from, or payable to, the taxation authority are classified as operating cash flows. 

iii.  Tax Consolidation 
Qantas and its Australian wholly-owned controlled entities, trusts and partnerships are part of a tax consolidated group. As a consequence, all 
members of the tax consolidated group are taxed as a single entity. 

Non-Financial Assets 

(G)  IMPAIRMENT 
i. 
The carrying amounts of non-financial assets such as equity accounted investments, property, plant and equipment, goodwill and intangible 
assets and other assets are reviewed at each balance sheet date to determine whether there is any indication of impairment. 

Goodwill and intangible assets that have an indefinite useful life are not subject to amortisation and are tested annually for impairment, 
or more frequently if events or changes in circumstances indicate that they might be impaired. For the purpose of assessing impairment, 
goodwill and indefinite lived intangible assets are grouped at the lowest levels for which there are separately identifiable cash flows (cash 
generating units). Other assets are tested for impairment whenever events or changes in circumstances indicate that the carrying amount 
may not be recoverable. 

Assets which primarily generate cash flows as a group, such as aircraft, are typically assessed on a cash generating unit (CGU) basis, 
inclusive of related infrastructure and intangible assets and compared to net cash inflows for the CGU. Where assets are no longer expected 
to contribute to the cash flows of a CGU, they are tested for impairment separately. Identification of an asset’s CGU requires significant 
judgement, as it requires identification of the lowest aggregation of assets that generate largely independent cash inflows. In Management’s 
judgement, the lowest aggregation of assets which give rise to CGUs as defined by AASB 136 Impairment of Assets are the Qantas Domestic 
CGU, Qantas International CGU, Qantas Loyalty CGU, Qantas Freight CGU, Jetstar Asia CGU, Jetstar Japan CGU and the Jetstar Australia/New 
Zealand CGU. Estimated net cash flows used in determining recoverable amounts are discounted to their net present value using a pre-tax 
discount rate that reflects current market assessments of the time value of money and the risks specific to the assets or CGU. 

An impairment loss is recognised for the amount by which the asset’s or CGU’s carrying amount exceeds its recoverable amount. The 
recoverable amount is the higher of an asset’s or CGU’s fair value less costs of disposal and value in use. Non-financial assets other than 
goodwill that suffered an impairment are reviewed for possible reversal of the impairment at the end of each reporting period. The maximum 
amount of any impairment reversal is the lower of: 

–  The amount necessary to bring the carrying amount of the asset to its recoverable amount (if it is determinable), and 
–  The amount necessary to restore the assets of the CGU to their pre-impairment carrying amounts less subsequent depreciation or 

amortisation that would have been recognised. 

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Notes to the Financial Statements continued 

For the year ended 30 June 2021 

37  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) 

(G) 

IMPAIRMENT (CONTINUED) 

ii.  Financial Assets 
The carrying value of financial assets is assessed at each reporting date to determine whether there is any objective evidence that it is 
impaired. Where necessary, the Group recognises provisions for expected credit loss (ECL) at amortised cost, based on 12-month or lifetime 
losses depending on whether there has been a significant increase in credit risk, including risk of default occurring, since initial recognition. 
For significant customers, the Group allocates each exposure to a credit risk grade based on data that is determined to be predictive of the 
risk of loss (including but not limited to external ratings, audited financial statements, management accounts and cash flow projections and 
available press information about customers) and applying experienced credit judgment. For other customers, ECL is assessed based on 
credit risk characteristics and the days past due. It is then measured based on actual historical credit loss experienced over the past years, 
along with other factors, to reflect differences between the economic conditions during the period over which the historical data has been 
collected, current conditions and the Group's view of macroeconomic conditions over the expected lives of the receivables. The Group 
considers a financial asset to be in default when the counterparty is unlikely to pay its credit obligations in full. 

When determining whether the credit risk of a financial asset has increased significantly since initial recognition and when estimating ECL, 
the Group considers reasonable and supportable information that is relevant and available without undue cost or effort. This includes both 
quantitative and qualitative information and analysis, based on the Group's historical experience and informed credit assessment, including 
forward-looking information. A financial asset is written off when there is no reasonable expectation of recovery, such as the debtor failing to 
engage in a repayment plan with the Group. 

(H)  PROPERTY, PLANT AND EQUIPMENT  
i. 
Recognition and Measurement 
Items of property, plant and equipment are stated at cost less accumulated depreciation and impairment losses. Items of property, plant and 
equipment are initially recorded at cost, being the fair value of the consideration provided plus incidental costs directly attributable to the 
acquisition.  

Costs to dismantle and remove assets 
The cost of acquired assets includes the initial estimate of costs of dismantling and removing the items and restoring the site on which they 
are located. Changes in the measurement of existing liabilities resulting from changes in foreign exchange rates, timing or expected outflow 
of resources required to settle the obligation, or from changes in the discount rate are recognised as an adjustment to the asset recognised. 
The unwinding of the discount is treated as a finance expense in the Consolidated Income Statement.  

Gains or losses on cash flow hedges of the purchase of assets 
The cost also may include transfers from the hedge reserve of any gain or loss on qualifying cash flow hedges of foreign currency purchases 
of property, plant and equipment in accordance with Note 37(C).  

Capitalisation of interest 
Interest attributed to progress payments made on account of aircraft and other qualifying assets under construction are capitalised and 
added to the cost of the asset. All other borrowing costs are recognised in the Income Statement in the year in which they are incurred. 

ii.  Subsequent Expenditure 
Subsequent expenditure is capitalised only if it is probable that the future economic benefits associated with the expenditure will flow to the 
Group. 

iii.  Depreciation 
Depreciation is provided on a straight-line basis on all items of property, plant and equipment except for freehold land, which is not 
depreciated. The depreciation rates of owned assets are calculated to allocate the cost or valuation of an asset, less any estimated residual 
value, over the asset’s estimated useful life to the Qantas Group. Assets are depreciated from the date of acquisition or, with respect to 
internally constructed assets, from the time an asset is available for use. The costs of improvements to assets are depreciated over the 
shorter of the remaining useful life of the asset or the estimated useful life of the improvement.  

The principal asset depreciation periods and estimated residual value percentages applied where material are: 

Buildings and leasehold improvements 

Plant and equipment 

Passenger aircraft and engines 

Freighter aircraft and engines 

Aircraft spare parts 

Years 

Residual Value (%) 

0 – 40 

2.5 – 20 

2.5 – 25 

2.5 – 20 

15 – 20 

0 

0 

0 – 10 

0 – 10 

0 – 10 

Useful lives and residual values are reviewed annually and adjusted where appropriate, having regard to commercial and technological 
developments, the estimated useful life of assets to the Qantas Group and the long-term fleet plan. 

125 

 
 
 
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Notes to the Financial Statements continued  

For the year ended 30 June 2021 

37  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) 

(H)  PROPERTY, PLANT AND EQUIPMENT (CONTINUED) 

iv.  Maintenance and Overhaul Costs 
Embedded Maintenance 
An element of the cost of an acquired aircraft is attributed to its service potential, reflecting the maintenance condition of its engines and 
airframe. This cost is depreciated over the shorter of the period to the next major inspection event, the remaining life of the asset or the 
remaining lease term. 

Subsequent Maintenance Expenditure 
The costs of subsequent major cyclical maintenance checks for owned and leased aircraft are recognised as an asset and depreciated over 
the shorter of the scheduled usage periods to the next major inspection event, the remaining life of the aircraft or lease term (as appropriate to 
their estimated residual value). Maintenance checks which are covered by third-party maintenance agreements where there is a transfer of 
risk and legal obligation are expensed on the basis of hours flown. All other maintenance costs are expensed as incurred. 

Modifications 
Modifications that enhance the operating performance or extend the useful lives of aircraft are capitalised and depreciated over the 
remaining estimated useful life of the asset or remaining lease term (as appropriate to their estimated residual value).  

v.  Manufacturers’ Credits 
The Qantas Group receives credits from manufacturers in connection with the acquisition of certain aircraft and engines. These credits are 
recorded as a reduction to the cost of the related aircraft and engines, when the credits are utilised by the Group.  

(I)  LEASES  
The Group predominantly leases passenger aircraft and engines, freighter aircraft, domestic and international properties, and equipment. 
Lease contracts are typically entered into for fixed periods but may have extension options. 

Initial Recognition 

i. 
Leases (other than those described below) are recognised as a lease liability with a corresponding right of use asset at the date at which the 
leased asset is available for use by the Group. 

Scope 
AASB 16 applies to contracts which convey the right to control the use of an identified asset for a period of time in exchange for consideration. 
Control is conveyed where the Group has both the right to direct the use of the identified asset and to obtain substantially all the economic 
benefits from the use of the asset throughout the period of use. 

Short-term leases (expected lease term of 12 months or less from the commencement date and that do not contain a purchase option) and 
leases of low-value assets are not recognised as lease liabilities. Lease payments on short-term leases and leases of low-value assets are 
recognised as an expense in the Consolidated Income Statement as incurred. 

For contracts that include lease components and non-lease components, these are separated based on their relative stand-alone selling 
prices. The lease component is recognised as a lease under AASB 16 and the non-lease component is recognised as an expense in the 
Consolidated Income Statement as incurred. This includes, for example, certain capacity hire arrangements where a third party provides 
aircraft (lease component) to the Group, together with other services such as crew and maintenance (non-lease components), which are 
recognised within capacity hire expense. 

Lease liability 
At the lease commencement date, lease liabilities are initially measured at the present value of lease payments over the lease term. 

Lease payments include fixed payments (less any lease incentives receivable), variable payments that are based on an index or a rate 
(initially measured using the index or rate as at the commencement date) and, where relevant, the exercise price of a purchase option (where 
it is reasonably certain that option will be exercised). 

The lease term includes the non-cancellable period for which the Group has contracted to lease the asset, together with any option terms to 
extend the lease if it is reasonably certain to be exercised, or any periods covered by an option to terminate the lease, if it is reasonably certain not 
to be exercised. When determining the lease term for cancellable leases or renewable leases, the Group considers both the broader economics of 
the contract (and not only contractual termination payments) and whether each of the parties has the right to terminate the lease without 
permission from the other party with no more than an insignificant penalty. Such leases include, for example, leases which have expired and 
are legally cancellable by both the lessor and lessee and/or leases which contain holdover arrangements which allow the lessee to continue 
to occupy the property beyond the lease end date until the arrangement is cancelled by either the lessee or the lessor. 

Lease payments are discounted using the Group's incremental borrowing rate where the implicit interest rate in the lease is not readily 
determined. The Group's incremental borrowing rate is the rate that the Group would have to pay to borrow the funds necessary to obtain an 
asset of similar value or the right to use an asset in an economic environment with similar terms and conditions. 

Right of use asset 
At the lease commencement date, right of use assets are measured at an amount equal to the initial measurement of the lease liability 
(adjusted for any lease payments made at or before the commencement date), and an initial estimate of the present value of restoration or 
return costs that arise at lease commencement (with the corresponding amount recognised as a provision under AASB 137 Provisions, Contingent 
Liabilities and Contingent Assets), less any lease incentives received. 

ii.  Subsequent Measurement 
Lease liability 
Lease payments are allocated between principal and interest payments. The interest expense is recognised in the Consolidated Income 
Statement over the lease term to produce a constant periodic rate of interest on the remaining balance of the liability for each period. 

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Notes to the Financial Statements continued 

For the year ended 30 June 2021 

37  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) 

(I)  LEASES (CONTINUED) 

ii.  Subsequent Measurement (continued) 
Lease liabilities denominated in currencies other than the Group's functional currency are translated to Australian dollars at each reporting 
date, however, the right of use asset is recognised at the foreign exchange rate at initial recognition. 

In accordance with the Group's Treasury Risk Management Policy, certain foreign currency lease liabilities (for example, aircraft leases 
denominated in US dollars) have been designated as a hedging instrument of future corresponding foreign currency revenues (for example, 
US dollar revenues) in a cash flow hedge relationship. The effective portion of the foreign exchange revaluation of the lease liability is 
recognised in other comprehensive income and is recycled to the Consolidated Income Statement within net passenger revenue when 
the hedged item is realised. 

The lease liability is remeasured where there is a change in future lease payments arising from a change in index or rate, if there is a change 
in the Group's estimate of amounts expected to be payable under a residual value guarantee, or if there is a change in the lease term, 
including the Group’s assessment of whether it will exercise a purchase, extension or termination option within the lease contract 
(reassessed where there is a significant event or change in circumstances that is within the Group's control and affects the ability to exercise, 
or not to exercise, an option). Where the lease liability is remeasured in this way, a corresponding adjustment is recognised to the right of use 
asset or is recorded in the Consolidated Income Statement if the carrying amount of the right of use asset has been reduced to zero. 

Right of use asset 
Right of use assets are generally depreciated over the shorter of the asset's useful life and the lease term on a straight-line basis. The right of 
use asset is adjusted for certain changes in the lease liability. The right of use asset is also adjusted for changes in the measurement of the 
restoration provision recognised for return costs that arise at lease commencement. 

iii.  Amendment to AASB 16 
In May 2020, the IASB issued amendments to AASB 16 to provide an optional relief to lessees from applying AASB 16’s guidance on lease 
modification accounting for rent concessions if they are a direct consequence of COVID-19 and meet certain conditions specified in the 
amendment. The practical expedient allows the lessee to recognise a forgiveness or waiver of lease payments as a variable lease payment in 
the income statement and a corresponding derecognition of the part of the lease liability that has been extinguished by the forgiveness or 
waiver of lease payments. The practical expedient also provides guidance on accounting for rent deferrals whereby a change in lease payment 
that reduces the payment in one period and proportionally increases the payment in another does not extinguish the lessee’s lease liability nor 
changes the consideration for the lease. The lessee would continue to recognise lease payment deferrals within the lease liability.  

The Group has determined that it meets the conditions to apply the practical expedient and has applied the practical expedient in accounting 
for rent concessions. The impact of the application of this practical expedient is disclosed in Note 16. 

iv.  Lease revenue 
When the Group acts as a lessor, it determines at lease inception whether each lease is a finance lease or an operating lease. To classify each 
lease, the Group makes an overall assessment of whether the lease transfers substantially all of the risks and rewards incidental to 
ownership of the underlying asset. If this is the case, then the lease is a finance lease, if not, then it is an operating lease. As part of this 
assessment, the Group considers certain indicators such as whether the lease is for the major part of the economic life of the asset. 

Where the Group is an intermediate lessor, it accounts for its interests in the head lease and the sub-lease separately. It assesses the lease 
classification of a sub-lease with reference to the right to use asset arising from the head lease, not with reference to the underlying asset. If a 
head lease is a short-term lease to which the Group applies the exemption described above, then it classifies the sub-lease as an operating 
lease. The Group recognises lease payments received under operating leases as income on a straight-line basis over the lease term within net 
freight revenue and other revenue and income. 

(J) 
i. 

INTANGIBLE ASSETS  

Recognition and Measurement 

Goodwill 

Goodwill has an indefinite useful life and is stated at cost less any accumulated impairment losses. With respect to 
investments accounted for under the equity method, the carrying amount of goodwill is included in the carrying 
amount of the investment. 

Airport landing slots 

Airport landing slots have an indefinite useful life. Airport landing slots are not amortised and are stated at cost 
less any accumulated impairment losses. 

Brand names and 
trademarks 

Brand names and trademarks have an indefinite useful life and are carried at cost less any accumulated 
impairment losses.  

Software 

Software is stated at cost less accumulated amortisation and impairment losses. Software development 
expenditure, including the cost of materials, direct labour and other direct costs, is only recognised as an asset 
when the Qantas Group controls future economic benefits as a result of the costs incurred and it is probable that 
those future economic benefits will eventuate and the costs can be measured reliably.  

Contract intangible 
assets 

Contract intangible assets are stated at cost less accumulated amortisation. Amortisation commences when the 
asset is ready for use.  

The Group considers that there are no individual intangible assets that are material for additional disclosure within the financial statements.  

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Notes to the Financial Statements continued  

For the year ended 30 June 2021 

37  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) 

(J) 

INTANGIBLE ASSETS (CONTINUED) 

ii.  Subsequent Expenditure 
Subsequent expenditure is capitalised only when it increases the future economic benefits embodied in the specific asset to which it relates. 
All other expenditure, including expenditure on internally-generated goodwill and brands, is recognised in the Consolidated Income Statement 
as incurred. 

iii.  Amortisation 
Amortisation is calculated to write off the cost of intangible assets less their estimated residual values using the straight-line method over 
their estimated useful lives and is recognised in the Consolidated Income Statement. Goodwill, brand names and trademarks and airport 
landing slots are indefinite lived intangible assets and are allocated to the relevant CGU. These indefinite lived intangible assets are not 
amortised but tested annually for impairment. Contract intangible assets are not amortised until such time as the intangible asset is ready for 
use but are tested annually for impairment.  

The principal amortisation periods and estimated residual value percentages applied where material is: 

Software 

Contract intangible assets 

Years 

2 – 10 years 

0 – 40 years 

Residual Value % 

0% 

0% 

(K)  INVENTORIES 
Inventories are valued at the lower of cost and net realisable value. The cost is determined by the weighted average cost method. Inventories include 
mainly engineering expendables, consumable stores and work-in-progress. 

(L)  PAYABLES 
These amounts represent liabilities for goods and services provided to the group prior to the end of the financial year which are unpaid. The 
amounts are unsecured and are usually paid within 30-60 days of recognition. Trade and other payables are presented as current liabilities 
unless payment is not due within 12 months after the reporting period. They are recognised initially at their fair value and subsequently 
measured at amortised cost using the effective interest method, if the effect of discounting is material. 

(M)  PROVISIONS 
A provision is recognised if, as a result of a past event, there is a present legal or constructive obligation that can be measured reliably, and it 
is probable that an outflow of economic benefits will be required to settle the obligation. Provisions are not recognised for future operating 
losses. 

If the effect is material, a provision is determined by discounting the best estimate of the expected future cash flows required to settle the 
obligation at a pre-tax rate that reflects current market assessments of the time value of money and the risks specific to the liability. The 
unwinding of the discount is treated as a finance expense in the Consolidated Income Statement. 

Obligations are presented as current liabilities in the balance sheet if the Group does not have an unconditional right to defer settlement for at 
least 12 months after the reporting period, regardless of when the actual settlement is expected to occur. 

Liabilities for wages, salaries and annual leave vesting to employees are recognised in respect of employees’ 
services up to the end of the reporting period. These liabilities are measured at the amounts expected to be paid 
when they are settled and include related on-costs, such as workers’ compensation insurance, superannuation 
and payroll tax. The annual leave provision is discounted using corporate bond rates which most closely match the 
expected settlement dates of the provision.  

The liability for long service leave is recognised as a provision for employee benefits and measured at the present 
value of estimated future payments to be made in respect of services provided by employees up to the end of the 
reporting period. The provision is calculated using expected future increases in wage and salary rates including 
related on-costs and expected settlement dates based on expected employee usage. The provision is discounted 
using corporate bond rates which most closely match the expected settlement dates of the provision. The 
unwinding of the discount is treated as a finance expense in the Consolidated Income Statement. 
Remeasurements as a result of experience adjustments and changes in assumptions are recognised in the 
Consolidated Income Statement. 

Redundancy provisions are recognised as an expense at the earlier of when the Group can no longer withdraw the 
offer of those benefits and when the Group recognises costs for a restructuring. These benefits are expected to be 
settled wholly within 12 months of the end of the reporting period. 
Other employee benefits such as discretionary bonus amounts due to non-executive employees are recognised as 
a provision where the Group has a legal or constructive obligation to make the payment to non-executive 
employees and the amount can be reliably measured.  

An onerous contract is a contract in which the unavoidable cost of meeting the obligations under the contract 
exceeds the economic benefit expected to be received.  
A provision for onerous contracts is measured at the present value of the lower of the expected cost of 
terminating the contract and the expected net cost of continuing with the contract. Before a provision is 
established, the Group recognises any impairment loss on the assets associated with that contract. 

Wages, salaries and 
annual leave  

Long service leave 

Redundancies and 
other employee 
benefits 

Onerous contracts 

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Notes to the Financial Statements continued 

For the year ended 30 June 2021 

37  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) 

(M)  PROVISIONS (CONTINUED) 

Make good on  
leased assets 

Insurance, legal  
and other 

Aircraft: An initial estimate of the present value of restoration or return costs that arise at lease commencement 
are recognised as a provision with a corresponding amount recognised as part of the initial recognition of the right 
of use asset and depreciated over the lease term. Changes in this provision are recognised as an adjustment to 
the right of use asset. 
Provisions for return costs that occur over the lease term through usage or the passage of time are recognised as 
an expense when they occur. The determination of provisions for return costs requires significant judgement and 
is estimated in USD based on the forecast costs expected to be incurred when the aircraft is returned to or 
purchased from the lessor, calculated using expected future increases in costs and discounted to present value 
using the Group’s incremental borrowing rate. The expense is recognised pro-rata over the period to an expected 
lease return date. Movements in the provision due to changes in foreign exchange rates and discount rates as well 
as changes in estimates of forecast return costs expected to be incurred or expected lease return dates are 
recognised in the Consolidated Income Statement. 
Property and environment: An initial estimate of the present value of restoration costs that arise at lease 
commencement are recognised as a provision with a corresponding amount recognised as part of the initial 
recognition of the right of use asset and depreciated over the lease term. Changes in this provision are recognised 
as an adjustment to the right of use asset. 
Where the usage of property or land gives rise to an obligation for rehabilitation, the Group recognises a provision 
for the costs associated with restoration. 

Insurance: The Qantas Group self-insures for risks associated with workers’ compensation in certain jurisdictions. 
Qantas has made a provision for all notified and assessed workers’ compensation liabilities, together with an 
estimate of liabilities incurred but not reported, based on an independent actuarial assessment. The provision is 
discounted using pre-tax rates that reflect current market assessments of the time value of money and the risks 
specific to the liabilities and which have maturity dates approximating the terms of Qantas’ obligations. Workers’ 
compensation for all remaining employees is commercially insured. 
Legal and other provisions: These are recognised where they are incurred as a result of a past event, there is a 
legal or constructive obligation that can be measured reliably, and it is probable that an outflow of economic 
benefits will be required to settle the obligation.  

(N)  OTHER EMPLOYEE BENEFITS 
Employee share plans 
The grant date fair value of equity-settled share-based payment awards granted to employees is recognised as an expense, with a 
corresponding increase in equity, over the vesting period of the awards. The amount recognised as an expense is adjusted to reflect the 
number of awards for which related service and non-market performance conditions are expected to be met, such that the amount ultimately 
recognised is based on the number of awards that meet the related service and non-market performance conditions at the vesting date. For 
share-based payment awards with market performance conditions, the grant date fair value of the share-based payment is measured to 
reflect such conditions and there is no true-up for differences between expected and actual outcomes. 

The fair value of equity-based entitlements settled in cash is recognised as an employee expense with a corresponding increase in liability 
over the period during which employees unconditionally become entitled to payment. The liability is remeasured at each reporting date and at 
settlement date based on the fair value. Any changes in the fair value of the liability are recognised as an employee expense in the 
Consolidated Income Statement. 

Defined contribution superannuation plans 
The Qantas Group contributes to employee defined contribution superannuation plans. Contributions to these plans are recognised as an 
expense in the Consolidated Income Statement as incurred. 

Defined benefit superannuation plans 
The Qantas Group’s net obligation with respect to defined benefit superannuation plans is calculated separately for each plan. The Qantas 
Superannuation Plan has been split based on the divisions which relate to accumulation members and defined benefit members. Only defined 
benefit members are included in the Qantas Group’s net obligation calculations. The calculation estimates the amount of future benefit that 
employees have earned in return for their service in the current and prior periods, which is discounted to determine its present value, and the 
fair value of any plan assets is then deducted. 

The calculation of defined benefit obligations is performed annually by a qualified actuary using the projected unit credit method. When the 
calculation results in a potential asset for the Group, the recognised asset is limited to the present value of economic benefits available in the 
form of any future refunds from the plan or reductions in future contributions to the plan. To calculate the present value of economic benefits, 
consideration is given to any applicable minimum funding requirements. 

Remeasurements of the net defined benefit liability or asset, which comprise actuarial gains and losses, the return on plan assets (excluding 
interest) and the effect of the asset ceiling, are recognised immediately in other comprehensive income. The Group determines the net 
interest expense/(income) on the net defined benefit liability/(asset) for the period by applying the discount rate used to measure the defined 
benefit obligation at the beginning of the annual period to the then-net defined benefit liability/(asset), taking into account any changes in 
the net defined benefit liability/(asset) during the period as a result of contributions and benefit payments. Net interest expense and other 
expenses related to defined benefit plans are recognised in the Consolidated Income Statement. 

The discount rate used is the corporate bond rate which has a maturity date that approximates the expected terms of Qantas’ obligations. 
Changes in the present value of the defined benefit obligation resulting from plan amendments or curtailments are recognised immediately in 
the Consolidated Income Statement as past service costs. The Group recognises gains and losses on the settlement of a defined benefit 
plan when the settlement occurs. 

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Notes to the Financial Statements continued  

For the year ended 30 June 2021 

37  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) 

(O)  NET FINANCE COSTS 
Net finance costs comprise interest payable on borrowings calculated using the effective interest method, unwinding of the discount rate on 
lease liabilities, provisions and receivables, interest receivable on funds invested and gains and losses on mark-to-market movements in fair 
value hedges.  

Finance income is recognised in the Consolidated Income Statement as it accrues, using the effective interest method. 

Finance costs are recognised in the Consolidated Income Statement as incurred, except where interest costs relate to qualifying assets, in 
which case they are capitalised to the cost of the assets. Qualifying assets are assets that necessarily take a substantial period of time to be 
made ready for intended use. Where funds are borrowed generally, borrowing costs are capitalised using the average interest rate applicable 
to the Qantas Group’s debt facilities. 

Ordinary Shares 

(P)  CAPITAL AND RESERVES 
i. 
Ordinary shares are classified as equity. Incremental costs directly attributable to issue of ordinary shares are recognised as a deduction 
from equity, net of tax.  

ii.  Repurchase of Share Capital 
When share capital recognised as equity is repurchased, the amount of the consideration paid, including directly attributable costs, is 
recognised as a deduction from equity. 

iii.  Treasury Shares 
Shares held by the Qantas-sponsored Employee Share Plan Trust are recognised as treasury shares and deducted from equity. 

iv.  Employee Compensation Reserve 
The fair value of equity plans granted is recognised in the employee compensation reserve over the vesting period. This reserve will 
be reversed against treasury shares when the underlying shares vest and transfer to the employee at the fair value. The difference between 
the fair value at grant date and the cost of treasury shares used is recognised in retained earnings (net of tax).  

v.  Hedge Reserve 
The hedge reserve comprises the effective portion of the cumulative net change in the fair value of cash flow hedging instruments and the 
cumulative change in fair value arising from the time value of options related to future forecast transactions. Gains or losses relating to 
ineffective portions are recognised immediately in the Consolidated Income Statement. 

The amounts within Hedge Reserve are reclassified to the Consolidated Income Statement in the same period or periods during which the 
hedged forecast cash flows affect profit or loss or the hedged item affects profit or loss. Where the hedged item is capital in nature, the 
cumulative gain or loss recognised in the hedge reserve is transferred to the carrying amount of the asset when the asset is recognised.If the 
forecast transaction is no longer highly probable, the hedging instrument expires or is sold, terminated or exercised, or the designation is 
revoked, then hedge accounting is de-designated prospectively. In this instance, the amounts accumulated in the Hedge Reserve are 
recognised in the period in which the original hedged item transaction ultimately occurs or reclassified to the Consolidated Income 
Statement immediately if the forecast transaction is subsequently considered no longer probable. If the forecast transaction is no longer 
probable, hedge accounting is de-designated and the amount accumulated in the Hedge Reserve is reclassified to the Consolidated Income 
Statement immediately. 

vi.  Foreign Currency Translation Reserve 
The foreign currency translation reserve comprises all foreign exchange differences arising from the translation of the Financial Statements 
of foreign controlled entities and investments accounted for under the equity method.  

vii.  Other Reserves 
Other reserves includes the defined benefit reserve, comprising the remeasurements of the net defined benefit asset/(liability), which 
is recognised in other comprehensive income in accordance with AASB 119 Employee Benefits, and the fair value reserve, comprising the fair 
value gains/(losses) on investments at fair value through other comprehensive income.  

viii.  Dividends 
A provision is made for the amount of any dividend declared, being appropriately authorised and no longer at the discretion of the Group, on or 
before the end of the reporting period but not distributed at the end of the reporting period. Where the Group has revoked a declared dividend, it is 
no longer recognised as a provision.  

(Q)  COMPARATIVES 
Where applicable, comparative balances have been reclassified to align with current year presentation. 

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Notes to the Financial Statements continued 

For the year ended 30 June 2021 

37  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) 

(R)  SEGMENT REPORTING  
Operating segments are reported in a manner consistent with the internal reporting provided to the CODM, being the Chief Executive Officer, 
Group Management Committee and the Board of Directors. 

Underlying EBIT is the primary reporting measure used by the CODM for the purpose of assessing the performance of the operating segments, 
with the exception of the Corporate segment which is assessed using Underlying PBT. Underlying EBIT of the Qantas Group’s operating segments 
is prepared and presented on the basis that it reflects the revenue earned and the expenses incurred by each operating segment. The 
significant accounting policies applied in implementing this basis of preparation are set out below. These accounting policies have been 
consistently applied to all periods presented in the Consolidated Financial Statements. 

Segment Performance 
Measure 

External segment  
revenue 

Inter-segment  
revenue 

Share of net profit/(loss) 
of investments accounted 
for under the equity 
method 

Underlying EBITDA 

Basis of Preparation 

External segment revenue is reported by operating segments as follows: 
–  Net passenger revenue is reported by the operating segment that operated the relevant flight or provided 
the relevant service. For Qantas Airlines, where a multi-sector ticket covering international and domestic 
travel is sold, the revenue is reported by Qantas International and Qantas Domestic on a pro-rata basis 
using an industry standard allocation process 

–  Other revenue is reported by the operating segment that earned the revenue. 

Inter-segment revenue for Qantas Domestic, Qantas International and Jetstar Group operating segments 
primarily represents: 
–  Net passenger revenue arising from the redemption of Frequent Flyer points for Qantas Group flights by 

Qantas Loyalty 

–  Net freight revenue from the utilisation of Qantas Group’s aircraft belly space. 
Inter-segment revenue for Qantas Loyalty primarily represents marketing revenue arising from the issuance of 
Frequent Flyer points to Qantas Domestic, Qantas International and Jetstar Group. Inter-segment revenue 
transactions, which are eliminated on consolidation, occur in the ordinary course of business at prices that 
approximate market prices. The inter-segment arrangements with Qantas Loyalty are not designed to derive a 
net profit from inter-segment Frequent Flyer point issuances and redemptions. 

Share of net profit/(loss) of investments accounted for under the equity method is reported by the operating 
segment that is accountable for the management of the investment. The share of net profit/(loss) of 
investments accounted for under the equity method for Qantas Airlines’ investments has been equally shared 
between Qantas Domestic and Qantas International. 

The significant expenses impacting Underlying EBITDA are as follows: 
–  Manpower and staff-related costs are reported by the operating segment that utilises the manpower. Where 

manpower supports both Qantas Domestic and Qantas International, costs are reported by using an 
appropriate allocation methodology 

–  Fuel expenditure is reported by the segment that consumes the fuel in its operations 
–  Aircraft operating variable costs are reported by the segment that incurs these costs 
–  All other expenditure is reported by the operating segment to which it is directly attributable or, in the case of 
Qantas Airlines, between Qantas Domestic and Qantas International using an appropriate allocation 
methodology. 

To apply this accounting policy, where necessary, expenditure is recharged between operating segments as a 
cost recovery. 
The impact of discount rate changes on provisions, and changes in presentation of income/expenses where 
the determination of whether the Group is acting as principal or agent is made on consolidation. 

Depreciation and 
amortisation  

Qantas Domestic, Qantas International and Jetstar Group report depreciation expenses for passenger and 
freight aircraft owned or leased by the Qantas Group and flown by the segment. Other depreciation and 
amortisation is reported by the segment that uses the related asset. 

131 

 
 
 
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Notes to the Financial Statements continued  

For the year ended 30 June 2021 

38  NEW STANDARDS AND INTERPRETATIONS NOT YET ADOPTED BY THE GROUP 
A number of new accounting amendments and interpretations have been issued that are not yet effective and not yet adopted by the Group 
for the financial year ended 30 June 2021. The Group intends to adopt the following new or amended standards and interpretations, if 
applicable, when they become effective, with no significant impact being expected on the Consolidated Financial Statements of the Group: 

–  Amendments to AASB 9, AASB 7, AASB 4 and AASB 16 Interest Rate Benchmark Reform phase 2 
–  Amendments to AASB 101 Classification of Liabilities as Current or Non-current 
–  Amendments to AASB 3 Reference to Conceptual Framework. 
In April 2021, IFRIC issued a final agenda decision regarding configuration or customisation costs in a cloud computing arrangement. The 
decision provides additional guidance on how to determine whether configuration or customisation expenditure relating to cloud computing 
arrangements can be recognised as an intangible asset and if not, over what time period the expenditure is recognised in the Income 
Statement. Where material, the application of this agenda decision could result in the reclassification of intangible assets to prepayments in 
the Statement of Financial Position or the immediate recognition of an expense in the Consolidated Income Statement.  

The agenda decision has no formal effective date, however, the International Accounting Standards Board expects that preparers are entitled 
to sufficient time to determine and implement any change. Given the agenda decision was finalised in April 2021 and the complexity of the 
assessment criteria and implementation on a full retrospective basis, the Group has not adopted this agenda decision in the financial 
statements for the year ended 30 June 2021. The Group has developed an analysis and impact assessment plan of software capitalised 
within intangible assets and upon completion will adopt the agenda decision as soon as practicable with any material adjustments required to 
be recognised retrospectively as a change in accounting policy. 

132 

 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Directors’ Declaration 

For the year ended 30 June 2021 

1.  In the opinion of the Directors of Qantas Airways Limited (Qantas): 

a.  The Consolidated Financial Statements and Notes are in accordance with the Corporations Act 2001 (Cth), including: 

i.  Giving a true and fair view of the financial position of the Qantas Group as at 30 June 2021 and of its performance for the financial 

year ended on that date  

ii. Complying with Australian Accounting Standards (including the Australian Accounting Interpretations) and the Corporations 

Regulations 2001 

b.  There are reasonable grounds to believe that Qantas will be able to pay its debts as and when they become due and payable. 

2.  There are reasonable grounds to believe that Qantas and the controlled entities will be able to meet any obligations or liabilities to which 

they are or may become subject to by virtue of the Deed of Cross Guarantee between Qantas and those controlled entities pursuant to ASIC 
Corporations (Wholly-owned companies) instrument 2016/785 (Instrument). 

3.  The Directors have been given the declarations required by section 295A of the Corporations Act 2001 (Cth) from the Chief Executive 

Officer and the Chief Financial Officer for the year ended 30 June 2021. 

4.  The Directors draw attention to Note 1(A) which includes a statement of compliance with International Financial Reporting Standards.  
Signed in accordance with a Resolution of the Directors: 

Richard Goyder 
Chairman 

Alan Joyce 
Chief Executive Officer 

17 September 2021 

17 September 2021 

133 

       
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Independent Auditor’s Report 

For the year ended 30 June 2021 

To the Shareholders of Qantas Airways Limited  

REPORT ON THE AUDIT OF THE FINANCIAL REPORT 

Opinion 

We have audited the Financial Report of Qantas Airways Limited (the 
Company).  

The Group consists of the Company and the entities it controlled at 
the year end and from time to time during the financial year. 

In our opinion, the accompanying Financial Report of the Company is in 
accordance with the Corporations Act 2001, including:  
–  giving a true and fair view of the Group’s financial position as at 
30 June 2021 and of its financial performance for the year ended 
on that date; and 

–  complying with Australian Accounting Standards and the 

Corporations Regulations 2001. 

The Financial Report comprises the: 
–  Consolidated Balance Sheet as at 30 June 2021 
–  Consolidated Income Statement, Consolidated Statement of 

Comprehensive Income, Consolidated Statement of Changes in 
Equity, and Consolidated Cash Flow Statement for the year then 
ended 

–  Notes including a summary of significant accounting policies 
–  Directors’ Declaration. 

Basis for opinion 

We conducted our audit in accordance with Australian Auditing Standards. We believe that the audit evidence we have obtained is sufficient 
and appropriate to provide a basis for our opinion. 

Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the Financial Report section of 
our report.  

We are independent of the Group in accordance with the Corporations Act 2001 and the ethical requirements of the Accounting Professional 
and Ethical Standards Board’s APES 110 Code of Ethics for Professional Accountants (including Independence Standards) (the Code) that are 
relevant to our audit of the Financial Report in Australia. We have fulfilled our other ethical responsibilities in accordance with the Code. 

Key Audit Matters 

The Key Audit Matters we identified are: 

–  Recoverability of non-current assets, in particular aircraft and 

related assets 

–  Passenger revenue recognition 
–  Frequent Flyer revenue recognition 
–  Derivative financial instrument accounting 

Key Audit Matters are those matters that, in our professional 
judgment, were of most significance in our audit of the Financial 
Report of the current period.  

These matters were addressed in the context of our audit of the 
Financial Report as a whole, and in forming our opinion thereon, and 
we do not provide a separate opinion on these matters. 

134 

 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Independent Auditor’s Report continued 

For the year ended 30 June 2021 

Recoverability of non-current assets, in particular aircraft, and other related assets 

Refer to Notes 12, 15, 17 and 25 to the Financial Report 

THE KEY AUDIT MATTER 

HOW THE MATTER WAS ADDRESSED IN OUR AUDIT 

Assessment of the recoverability of non-current assets, 
including aircraft, related spare parts and inventory was a key 
audit matter due to: 
–  the significant cumulative value and long-lived nature of 

these assets;  

–  the inherent uncertainty regarding the duration and severity 

of COVID-19 related domestic and international travel 
restrictions and resultant decrease in travel demand; 
–  the estimates and assumptions used in the cashflow 

projections which form the basis of the recoverable amounts 
attributable to the Group’s Cash Generating Units (“CGUs”) 
require significant judgement; and 

–  the recognition of an impairment of $228m related to A380 
and A320 aircraft, spare parts and inventory, determined by 
estimating fair value less costs of disposal with reference to 
external valuations. 

We focused on significant forward-looking assumptions and 
judgements, specifically: 

–  the Group’s Board approved Recovery Plan and terminal year 
growth rate used in the Group’s CGU discounted cash flow 
models; and 

–  the fair value less costs of disposal (FVLCD) model, the 
application of external valuations, and adjustments to 
reflect remaining maintenance life for the A380 and A320 
aircraft and related assets. 

We involved valuation specialists to supplement our senior 
audit team members in assessing this key audit matter. 

Our procedures for assessing the CGU value in use models included: 
–  meeting with management to understand the impact of COVID-19 on the 
Group, the mitigation strategies the Group is adopting in response and 
how these are reflected in the Board approved Recovery Plan. 

–  comparing the assumptions in the Recovery Plan relating to the easing 
of international and domestic travel restrictions and return of travel 
demand to Australian Federal and State Government announcements 
and published views of market commentators, and publicly available 
aviation industry reports relating to the impact COVID-19 pandemic has 
on global passenger demand. 

–  analysing the Group’s monitoring and management of activities based 
on internal reporting and the Recovery Plan to assess the allocation of 
assets to CGUs and the identification of idle assets. 

–  considering the appropriateness of and assessing the integrity of the 
value in use model applied by the Group for CGU impairment testing 
against the requirements of the accounting standards. 

–  comparing the forecast cash flows and capital expenditure contained in 

the value in use models to the Board approved Recovery Plan. 

–  considering the sensitivity of the models by varying key assumptions, 

such as expected profile of recovery for the Group, terminal growth rates 
and discount rates, within a reasonably possible range. We considered 
the interdependencies of key assumptions and what the Group 
considers to be reasonably possible. 

–  we challenged the Group’s forecast cash flow and growth assumptions. 

We compared the recovery period and terminal growth rates to 
authoritative published studies from external sources. We used our 
knowledge of the Group and our industry experience. We sourced 
authoritative and credible inputs from our specialists.  

–  working with our valuation specialists, we independently developed a 

discount rate range using market data for comparable entities, adjusted 
by risk factors specific to the Group. 

Working with our global aviation valuation specialists, our procedures for 
assessing the fair value less costs of disposal (FVLCD) model used for 
estimating the recoverable value of A380 and A320 aircraft, spare parts 
and inventory included:  
–  meeting with appraisers from the two independent international aircraft 
valuation specialists to understand their valuation methodology, key 
assumptions, outlook for the aircraft type and to discuss the 
reasonableness of the Group’s adjustments to reflect the remaining 
maintenance life of the aircraft. 

–  assessing the competence, capability and objectivity of the independent 

aircraft valuation specialists. 

–  comparing key inputs in the model to the relevant internal or external 

sources, including the Group’s accounting records, engineering records, 
invoices for maintenance activity, external price lists, Airbus fact sheets 
and foreign currency translation rates. 

–  assessing the integrity of the modelling used, including the accuracy of 

the underlying calculation and formulae. 

We assessed the disclosures in the Financial Report using our 
understanding of the issue obtained from our testing and against the 
requirements of the accounting standards, including those made with 
respect to judgements and estimates. 

135 

 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Independent Auditor’s Report continued 

For the year ended 30 June 2021 

Passenger revenue recognition 

Refer to Note 4(A) and 37(D)(i) to the Financial Report 

THE KEY AUDIT MATTER 

HOW THE MATTER WAS ADDRESSED IN OUR AUDIT 

Recognition of passenger revenue is a key audit matter due to: 
–  its financial significance to the Group;  
–  the high volume of relatively low value passenger tickets;  
–  judgement within the estimate for the proportion of unused 

tickets which are expected to expire (breakage); and 
–  audit effort arising from a variety of ticket conditions and 

points of sale.  

Travel restrictions as a result of the COVID-19 pandemic have 
resulted in a significant decline in global and domestic travel 
demand, which resulted in a significant number of cancelled 
flights during the reporting period. These flight cancellations 
have caused a significant reduction in passenger revenue and 
forward bookings and also necessitated the payment of certain 
customer refunds. Historical trend information which has been 
used in the past to estimate breakage, has been supplemented 
by forward-looking estimation with regard to the current 
conditions and changes to conditions of carriage to determine 
breakage at 30 June 2021.  

Given the dependence on IT systems and controls, we involved 
our IT specialists in addressing this key audit matter. 

Our procedures included: 
–  for key revenue streams, we assessed the Group’s identification of 

performance obligations and revenue recognised by comparing to the 
relevant features of the underlying contracts.  

–  with the assistance of our IT specialists, we analysed the end to end 
flow of ticket information through multiple passenger revenue IT 
systems and interfaces to evaluate the recognition of revenue against 
accounting standards.  

–  with the assistance of our IT specialists, we tested the key controls 
restricting access to authorised users and preventing unauthorised 
changes to the IT systems. We tested key controls within the system 
relating to ticket validation and the recognition of revenue at flight date.  

–  testing key controls related to management review and approval of 
manual changes to revenue accounting records where tickets have 
been identified as exceptions to automated validation. 

–  checking a sample of passenger revenue transactions to underlying 

records including evidence of payment and flight records to assess the 
accuracy of the revenue recognised. 

–  checking a sample of passenger revenue received in advance to 

underlying records to assess the completeness of revenue recognised. 

–  assessing the Group’s ability to reliably estimate ticket breakage by 

comparing previous estimates to actual outcomes. We met with senior 
management to understand the Group’s responses regarding ticket 
holders impacted by cancelled flights from the COVID-19 pandemic. 
Through these discussions, reviews of the Group’s external 
announcements and documented internal policies, we understood the 
effects of cancelled flights on breakage estimates.  

–  checking the calculation and IT system reports in the Group’s 

expectation of the proportion of tickets which will expire unused. We 
evaluated the Group’s breakage assumptions against historical trends, 
adjusting for the forecast impact of COVID-19 on customer behaviour, 
and assessed for indicators of bias, using our industry knowledge. 

136 

 
 
 
 
 
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Independent Auditor’s Report continued 

For the year ended 30 June 2021 

Frequent Flyer revenue recognition 

Refer to Note 4(B) to the Financial Report 

THE KEY AUDIT MATTER 

HOW THE MATTER WAS ADDRESSED IN OUR AUDIT 

Recognition of Frequent Flyer revenue is a key audit matter due 
to the high level of audit effort and judgement required by us in 
assessing the Group’s assumptions underpinning the amount 
deferred as Unredeemed Frequent Flyer revenue. We focused 
on the Group’s assumptions used in their estimation of the: 
–  stand-alone selling price of the Qantas Points: this is based 
on the observable price of available rewards weighted in 
proportion to the expected redemptions, based on historical 
experience, and impacted by future uncertain customer 
behaviour; and 

–  expected proportion of Qantas Points to be redeemed by 

members in the future (breakage): the Group uses actuarial 
experts to estimate the expected proportion of Qantas 
Points to be redeemed by members in the future, also based 
on future unpredictable customer behaviour. 

The Group was impacted by global travel restrictions 
implemented in response to the COVID-19 pandemic which 
resulted in a significant reduction in the volume of Qantas 
Points earned and redeemed for flights and resulted in 
revisions to the program. The increased uncertainty relating to 
the future volume of Qantas Points earned and redeemed for 
flights and other changes to the Frequent Flyer program 
required additional audit effort in the current year. 

Given the complex judgements, we involved our actuarial 
specialists to supplement our senior team members in 
addressing this key audit matter. 

Our procedures included: 
–  we assessed the Group’s methodology used to estimate the stand-alone 
selling price of the Qantas Points against the requirements of AASB 15 
Revenue from Contracts with Customers and the Group’s accounting 
policy. 

–  we tested the integrity of the calculation used to estimate the stand-
alone selling price of Qantas Points, including the accuracy of the 
underlying calculation formulas.  

–  we assessed the key inputs of the various redemption channels used to 
estimate the stand-alone selling price of expected future redemptions. 
We did this by comparing a sample to observable market values, such 
as comparable market air fares. We compared the weighting used in the 
calculation to historic redemption patterns, taking into consideration the 
estimated future volume of Qantas Points redeemed for flights and our 
understanding of other changes in the Frequent Flyer program. 

–  involving our actuarial specialists, we assessed the appropriateness of 
the Group’s breakage calculation by developing an independent model 
using our understanding of the Frequent Flyer program, accounting 
standard requirements and comparing it to the Group’s calculation. 

–  involving our actuarial specialists, we assessed key breakage 

assumptions against historical experience, recent trends and the 
estimated future volume of Qantas Points earned and redeemed for 
flights based on the Board approved Recovery Plan and our 
understanding of other changes in the Frequent Flyer program.  

–  we compared the forecast easing of international and domestic travel 

restrictions and return of travel demand in the Recovery Plan to 
Australian Federal and State Government announcements and 
published views of market commentators seeking authoritative and 
credible sources. 

–  we checked the accuracy of points activity data used in the calculation 

of breakage to source Qantas Point’s system and reports. 

137 

 
 
 
 
 
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Independent Auditor’s Report continued 

For the year ended 30 June 2021 

Derivative financial instrument accounting 

Refer to Note 27 to the Financial Report 

THE KEY AUDIT MATTER 

HOW THE MATTER WAS ADDRESSED IN OUR AUDIT 

Cash flow hedge accounting and valuation of financial 
instruments is a key audit matter due to:  
–  the complexity inherent in the Group’s estimation of the fair 
value of derivative financial instruments. The Group uses 
market standard valuation techniques to determine the fair 
value of options, swaps and cross-currency swaps not 
traded in active markets; 

–  the impact of changes in the underlying market price of fuel 
and foreign exchange rates which are key inputs to the 
derivative valuations; 

–  the complexity in the Group’s cash flow hedge accounting 

relationships driven by an active financial risk management 
strategy, including the restructuring of specific exposures 
over time; 

–  the volume of transactions and counterparties; 
–  the hedging of a high proportion of forecast future cash 

flows; and 

–  the significance of the Group’s financial risk management 

program on the financial results. 

The Group continued to be impacted by COVID-19, resulting 
in greater uncertainty in forecasting flying activity and fuel 
consumption. This has resulted in the de-designation of hedge 
relationships and release of deferred gains and losses to the 
income statement where hedged items were no longer considered 
probable. This required additional audit effort due to estimation 
uncertainty in consumption forecasts and identifying the 
appropriate derivatives for de-designation within restructured 
positions. 

In assessing this key audit matter, we involved our valuation 
specialists to supplement our senior team members, who 
understand methods, inputs and assumptions relevant to the 
Group’s derivative portfolio. 

Our procedures included: 
–  testing the Group’s key internal controls. These included the Group’s 

controls associated with:  
–  assessment and approval of the details of trades to counterparty 

confirmations;  

–  assessment of hedge accounting designation; and  
–  assessment of the volume of hedged exposures compared to total 

exposures.  

–  we compared financial instrument fair values in the Group’s accounting 

records to the records in the treasury risk management system. 
–  with the assistance of our valuation specialists, we independently 
estimated the fair values of the Group’s financial instruments as at 
30 June 2021 using recognised market valuation methodologies and 
inputs. We adjusted these fair values for the range of acceptable market 
valuation techniques in estimating fair values of instruments not traded 
in active markets. We compared the Group's valuations recorded in the 
general ledger to these fair value ranges. 

–  we tested a sample of cash flow hedge accounting designations against 
the requirements of the accounting standard. This included a sample of 
the restructured positions involving multiple derivatives. 

–  we compared the Group’s forecast fuel consumption against the Board 

approved Recovery Plan and ensured consistency with other key 
forward looking assumptions.  

–  we tested the Group’s derecognition of hedge relationships where the 

hedged item is no longer considered probable. 

–  we evaluated the appropriateness of the classification and presentation 

of derivative financial instruments and related financial risk 
management disclosures against accounting standard requirements. 

138 

 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Independent Auditor’s Report continued 

For the year ended 30 June 2021 

Other Information 

Other Information is financial and non-financial information in Qantas Airways Limited’s annual reporting which is provided in addition to the 
Financial Report and the Auditor's Report. The Directors are responsible for the Other Information.  

Our opinion on the Financial Report does not cover the Other Information and, accordingly, we do not express an audit opinion or any form of 
assurance conclusion thereon, with the exception of the Remuneration Report and our related assurance opinion. 

In connection with our audit of the Financial Report, our responsibility is to read the Other Information. In doing so, we consider whether the 
Other Information is materially inconsistent with the Financial Report or our knowledge obtained in the audit, or otherwise appears to be 
materially misstated. 

We are required to report if we conclude that there is a material misstatement of this Other Information, and based on the work we have 
performed on the Other Information that we obtained prior to the date of this Auditor’s Report we have nothing to report. 

Responsibilities of Directors for the Financial Report 

The Directors are responsible for: 
–  preparing the Financial Report that gives a true and fair view in accordance with Australian Accounting Standards and the Corporations 

Act 2001 

–  implementing necessary internal control to enable the preparation of a Financial Report that gives a true and fair view and is free from 

material misstatement, whether due to fraud or error 

–  assessing the Group and Company’s ability to continue as a going concern and whether the use of the going concern basis of accounting 
is appropriate. This includes disclosing, as applicable, matters related to going concern and using the going concern basis of accounting 
unless they either intend to liquidate the Group and Company or to cease operations, or have no realistic alternative but to do so. 

Auditor’s responsibilities for the audit of the Financial Report 

Our objective is: 
–  to obtain reasonable assurance about whether the Financial Report as a whole is free from material misstatement, whether due to fraud or 

error; and  

–  to issue an Auditor’s Report that includes our opinion.  
Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with Australian Auditing 
Standards will always detect a material misstatement when it exists. 

Misstatements can arise from fraud or error. They are considered material if, individually or in the aggregate, they could reasonably be 
expected to influence the economic decisions of users taken on the basis of the Financial Report. 

A further description of our responsibilities for the Audit of the Financial Report is located at the Auditing and Assurance Standards Board 
website at: https://www.auasb.gov.au/admin/file/content102/c3/ar1_2020.pdf. This description forms part of our Auditor’s Report. 

139 

 
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Independent Auditor’s Report continued 

For the year ended 30 June 2021 

REPORT ON THE REMUNERATION REPORT 

Opinion 

In our opinion, the Remuneration Report of Qantas Airways Limited 
for the year ended 30 June 2021, complies with Section 300A of the 
Corporations Act 2001. 

DIRECTORS’ RESPONSIBILITIES 

The Directors of the Company are responsible for the preparation 
and presentation of the Remuneration Report in accordance with 
Section 300A of the Corporations Act 2001. 

OUR RESPONSIBILITIES 

We have audited the Remuneration Report included in pages 36 to 
62 of the Directors’ report for the year ended 30 June 2021.  

Our responsibility is to express an opinion on the Remuneration 
Report, based on our audit conducted in accordance with Australian 
Auditing Standards. 

KPMG 

Andrew Yates 
Partner 
Sydney 
17 September 2021 

Caoimhe Toouli 
Partner 
Sydney 
17 September 2021 

140 

 
 
 
 
 
 
 
 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Shareholder Information 

For the year ended 30 June 2021 

The shareholder information set out below was applicable as at 13 August 2021. 

TWENTY LARGEST SHAREHOLDERS 

Shareholders 

HSBC Custody Nominees (Australia) Limited 

J P Morgan Nominees Australia Limited 

Citicorp Nominees Pty Limited 

National Nominees Limited 

BNP Paribas Nominees Pty Ltd (Agency Lending DRP A/C) 

Citicorp Nominees Pty Limited (Colonial First State INV A/C) 

HSBC Custody Nominees (Australia) Limited – A/C 2 

BNP Paribas Noms Pty Ltd (DRP) 

HSBC Custody Nominees (Australia) Limited (NT-CTH S C A/C) 

Pacific Custodians Pty Limited (QAN Plans Ctrl) 

CS Third Nominees Pty Limited (HSBC Cust Nom AU Ltd 13 A/C) 

Maxfill Australia Pty Ltd 

UBS Nominees Pty Ltd 

HSBC Custody Nominees (Australia) Limited-GSCO ECA  

BNP Paribas Nominees Pty Ltd Six Sis Ltd (DRP A/C) 

Pacific Custodians Pty Limited (Emp Share Plan Tst) 

BNP Paribas Nominees Pty Ltd (IB AU Noms Retail Client DRP) 

Warbont Nominees Pty Ltd 

Alan Joyce Pty Ltd 

Mutual Trust Pty Ltd 

Total 

DISTRIBUTION OF ORDINARY SHARES 

Analysis of ordinary shareholders by size of shareholding: 

Number of Shares 

1–1,0001 

1,001–5,000 

5,001–10,000 

10,001–100,000 

100,001 and over 

Total 

Ordinary Shares Held 

% of Issued Shares 

593,934,164 

286,821,886 

160,480,758 

125,725,571 

47,087,209 

35,772,282 

27,537,766 

24,864,595 

10,710,384 

9,614,058 

9,568,079 

8,020,000 

7,721,210 

7,532,086 

7,149,206 

3,080,533 

3,035,427 

2,952,836 

2,728,924 

2,576,772 

31.49 

15.21 

8.51 

6.67 

2.50 

1.90 

1.46 

1.32 

0.57 

0.51 

0.51 

0.43 

0.41 

0.40 

0.38 

0.16 

0.16 

0.16 

0.14 

0.14 

1,376,913,746 

73.03 

Ordinary Shares Held 

Number of Shareholders 

% of Issued Shares 

48,426,255 

164,876,292 

77,310,686 

146,838,227 

1,448,593,238 

1,886,044,698 

116,290 

69,083 

10,795 

6,758 

245 

203,171 

57.24 

34.00 

5.31 

3.33 

0.12 

100.00 

1.  9,384 shareholders hold less than a marketable parcel of shares in Qantas, as at 13 August 2021. 

SUBSTANTIAL SHAREHOLDERS 

The following organisation has disclosed a substantial shareholding notice to ASX. Qantas has received no further update in relation to this 
substantial shareholding: 

Shareholders 

Pendal Group Limited1 

1.  Substantial shareholding as at 4 November 2019, as per notice dated 6 November 2019. 

Ordinary Shares Held 

% of Issued Shares 

82,037,038 

5.22 

141 

 
Q AN T A S  A N NU A L R E POR T   2 0 21  

Financial Calendar and Additional Information  

2021 

2022 

25 February 

Half year results announcement 

24 February 

Half year results announcement 

30 June 

Year end 

8 March 

Record date for interim dividend* 

26 August 

Preliminary final results announcement 

12 April 

Interim dividend payable* 

5 November 

Annual General Meeting 

30 June 

Year end 

25 August 

Preliminary final results announcement 

13 September  Record date for final dividend* 

18 October  

Final dividend payable* 

4 November 

Annual General Meeting 

*Subject to a dividend being authorised by the Board.

2021 ANNUAL GENERAL MEETING 

ADDITIONAL SHAREHOLDER INFORMATION 

The 2021 AGM of Qantas Airways Limited will be held virtually at 
11am AEDT (Sydney time) on Friday 5 November 2021. 

Further details are available in the Annual General Meeting section on 
the Qantas Investor website: investor.qantas.com/home/  

Using your Shareholder Reference Number (SRN) or Holder 
Identification Number (HIN) and postcode of your registered address, 
you are able to view your holding online through Qantas’ share 
registry, Link Market Services. Log on at 
www.linkmarketservices.com.au, where you will have the option to: 

COMPANY PUBLICATIONS 

In addition to the Annual Report, the following publications can 
be accessed from www.qantas.com/au/en/qantas-group/acting-
responsibly/our-reporting-approach.html 

–  Code of Conduct and Ethics 
–  Corporate Governance Statement 
–  Inclusion and Diversity Policy 
–  Workplace Gender Equality Reports. 

REGISTERED OFFICE 

Qantas Airways Limited ABN 16 009 661 901 
10 Bourke Road, Mascot NSW 2020 Australia 

Telephone +61 2 9691 3636 
Facsimile +61 2 9490 1888 

www.qantas.com  

QANTAS SHARE REGISTRY 

Link Market Services Limited 
Level 12, 680 George Street, Sydney NSW 2000 Australia, or  
Locked Bag A14, Sydney South NSW 1235 Australia 

Telephone 1800 177 747 (toll free within Australia)  
International +61 2 8280 7390 
Facsimile +61 2 9287 0309 

Email registry@qantas.com  

SECURITIES EXCHANGE 

Australian Securities Exchange 
Exchange Centre, 20 Bridge Street,  
Sydney NSW 2000 Australia 

–  View your holding balance 
–  Retrieve holding statements 
–  Review your dividend payment history 
–  Access shareholder forms. 
The Investor Centre also allows you to update or add details to your 
shareholding, including the following: 

–  Change or amend your address if you are registered with an SRN 
–  Nominate or amend your direct credit payment instructions 
–  Set up or amend your DRP instructions 
–  Sign up for electronic communications  
–  Add/change TFN/ABN details. 

COMPANY SECRETARIES 

Andrew Finch 

Benjamin Elliott 

Benjamin Jones 

An electronic copy of this Annual Report is available in the Annual 
Report section on the Qantas Investor website: 
investor.qantas.com/home/ 

Further information about the Qantas Group can be found on our 
corporate site at www.qantas.com/qantas-group 

142 

 
 
 
 
 
 
 
 
 
 
 
 
 
The Qantas Annual Report 2021 is printed on ecoStar+ 100% Recycled Uncoated, which is 
manufactured from 100% recycled post-consumer waste and is made carbon neutral.

Environment
ISO 14001

QANTAS AIRWAYS LIMITED
ABN 16 009 661 901