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Service Stream
Annual Report 2022

SSM · ASX Consumer Cyclical
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Ticker SSM
Exchange ASX
Sector Consumer Cyclical
Industry Auto - Manufacturers
Employees 1001-5000
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FY2022 Annual Report · Service Stream
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Keeping 
Australia 
connected

Annual Report 
2022

Annual General Meeting 
The Annual General Meeting of 
Service Stream Limited will be held at 
RACV City Club 
Level 2, 501 Bourke Street, Melbourne 
Wednesday 19 October 2022, 10.00am 

Service Stream Limited 

ABN 46 072 369 870 

Annual report for the financial year ended 

30 June 2022 

Service Stream Limited ABN 46 072 369 870

Annual Report 

for the year ended 30 June 2022 

Contents 

Directors' report 

Remuneration report 

Auditor’s independence declaration 

Financial report 

Page 1 

Page 18 

Page 39 

Consolidated statement of profit or loss and other comprehensive income 

Page 40 

Consolidated balance sheet 

Consolidated statement of changes in equity 

Consolidated statement of cash flows 

Notes to the consolidated financial statements 

Directors’ declaration 

Independent auditor’s report to the members 

Page 41 

Page 42 

Page 43 

Page 44 

Page 86 

Page 87 

These  financial  statements  are  the  consolidated  financial  statements  of  the  consolidated  entity  consisting  of 
Service Stream Limited and its subsidiaries. The financial statements are presented in Australian dollars. 

Service  Stream  Limited  is  a  company  limited  by  shares,  incorporated  and  domiciled  in  Australia.  Its 
registered  office and principal place of business is: 

Level 4, 357 Collins Street Melbourne VIC 3000. 

A  description  of  the  nature  of  the  consolidated  entity's  operations  and  its  principal  activities  is  included  in  the 
review of operations and financial performance on pages 6 to 13, which is not part of these financial statements. 

The financial statements were authorised for issue by the Directors on 26 August 2022. The Directors have 
the power to amend and reissue the financial statements. 

Through the use of the internet, we have ensured that our corporate reporting is timely and complete. All media 
releases, financial reports and other information are available on our website: www.servicestream.com.au.

Annual Report 

26 August 2022 

Chairman’s Letter 

Service Stream’s commitment to keeping Australian communities connected has never been more important in this 
constantly changing environment.  

As we reflect upon the FY22 financial year, it was a year once again characterised by uncertainty and disruption to 
the lives of many Australians. Businesses and communities across Australia continue to be challenged by severe 
weather  events  and  the  ongoing  impacts  of  the  COVID-19  global  pandemic.  Additionally,  macroeconomic 
headwinds have resulted in business and industry facing a constrained labour market and higher than expected 
inflationary pressures.  

In spite of this challenging operating environment Service Stream had a transformational year, associated with the 
acquisition  and  integration  of  Lendlease  Services.  On  1  November  2021,  Service  Stream  acquired  Lendlease 
Services which marked a significant milestone in the Group’s Strategic Plan. The transaction effectively doubled 
the  size of  the  business  and expanded  our capabilities  across the  transport, industrial and  power sectors.  The 
acquisition has also brought significant scale benefits to our existing water, gas and telecommunications divisions. 

The Board have been delighted by the way in which the executive team has managed the transaction and navigated 
the business through the headwinds of the FY22 financial year. The Board has every confidence in the Executive 
Management Team, led by Leigh Mackender, to steer the Company successfully through the ongoing economic 
volatility of FY23 by strengthening and diversifying the Group’s revenues.  

Safety 

The  health  and  safety  of  our  workforce,  stakeholders,  and  the  communities  in  which  we  operate  remains  the 
number one priority for the Board and Management. Whilst the acquisition has resulted in a recalibration of our 
safety metrics the business has retained industry leading LTIFR performance. The Board remains committed to 
supporting Management’s continuous improvement of our safety culture, practices and upholding the highest levels 
of safety performance.  

Financial performance 

Notwithstanding our busy agenda in FY22, Service Stream delivered a solid financial result for our shareholders. 
The  Group  recorded T otal R evenue of  $ 1,564m,  which  was  a  94.5%  increase  on  the  previous  year,  and  saw 
EBITDA from Operations of $91.1m, an increase of 13.7% on the previous year. Additionally, the team delivered 
an outstanding cash result with an EBITDA to OCFBIT conversion rate of 108%. 

Environmental Social Governance (ESG) 

The Board remains committed to the development of our ESG strategy and understands the increasing demands 
of our stakeholders in appropriately managing ESG related risks and opportunities. During the year, Service Stream 
strengthened its greenhouse gas emission targets and commitments to increasing the use of renewable electricity. 

The Board acknowledges the importance of upholding our social responsibilities in the communities in which we 
operate. In FY22 the business has taken an important step in creating social and economic opportunities in our 
communities  with  the  progression  of  a  formal  Innovative Reconciliation  Action  Plan.  The  Board  looks  forward 
to supporting the Plan’s imminent launch and implementation. 

Dividends 

The Board previously committed to the resumption of dividends following a deferral to support the recent acquisition 
of Lendlease Services. Following the year’s performance and our strong post acquisition cashflow result, the Board 
is pleased to confirm the resumption of dividends to our shareholders, determining a final fully franked dividend of 
1 cent per share.  

Finally, on behalf of the Board, I would like to thank Management and all our valued people working across the 
business for their hard work and dedication throughout over the year.  

Brett Gallagher 
Chairman

Service Stream Limited
Directors' report

Directors' Report 

Your Directors present their report on the consolidated entity (the Group) consistent of Service Stream Limited and 
entities  it  controlled  at  the  end  of,  or  during,  the  year  ended  30  June  2022,  and  in  order  to  comply  with  the 
provisions of the Corporations Act 2001. The Directors' report is as follows: 

Board of Directors biographical details 

The names and particulars of the Directors of the Company during or since the end of the financial year are: 

Brett Gallagher 
Chairman 

Leigh Mackender 
Managing Director 

Greg Adcock 
Non-Executive Director 

Term of Office: Managing Director since 
May 2014. 

Term of Office: Non-Executive Director 
since June 2016. 

Qualification: MBA (VU), MAICD. 

Qualifications: MAICD, MAIPM. 

Leigh Mackender is an experienced 
executive with a history of working across 
the industrial services markets supporting 
Australia’s leading public, private and 
government infrastructure owners and 
operators.  

Leigh was appointed as Service Stream’s 
Managing Director in 2014, after holding 
a number of management and executive 
positions across the business since 
joining in 2005. Leigh brings 20+ years of 
demonstrated experience and expertise 
including corporate strategy, financial and 
operational management, client 
engagement, health and safety, capital 
markets and investor relations.  

Leigh is a member of the Health, Safety, 
Environment & Sustainability Committee. 

Leigh has no other listed company 
directorships and has held no other listed 
company directorships in the last three 
years. 

Greg Adcock brings to the Board 
extensive commercial and operational 
expertise developed from senior 
executive roles at Concrete 
Constructions, Telstra Corporation and 
nbn co, where he was the Chief 
Operating Officer. He has specific 
experience in strategic leadership, large 
scale infrastructure and construction, 
telecommunications technology, health, 
safety & environment, risk management 
and human resources. 

Greg has served on numerous Boards 
throughout his executive career and has 
experience in governance and 
compliance, corporate finance and 
mergers & acquisitions. 

Greg is Chairman of the Health, Safety, 
Environment & Sustainability Committee 
and a member of the Audit and Risk 
Committee. 

During the last three years, Greg held a 
listed company directorship with 
OptiComm Limited (retired as entity was 
acquired in November 2020). 

Term of Office: Non-Executive Director 
from April 2010 to April 2013 and from 
November 2013 to May 2014, Managing 
Director from April 2013 to November 
2013, Executive Director from May 2014 
to February 2015, Chairman since March 
2015. 

Qualification: FAICD. 

Brett Gallagher brings to the Board 
extensive commercial and operational 
expertise, and strategic leadership gained 
in the telecommunications, utilities, 
infrastructure and technical services 
industries. He has spent over 25 years as 
a senior executive, director and owner of 
businesses within these sectors. Brett 
has specific experience in service 
delivery, contract management, business 
development, health, safety & 
environment, corporate finance and 
mergers & acquisitions. 

Brett is an experienced company director 
and has experience in governance and 
compliance, reporting and investor 
relations. His current directorships include 
not-for-profit and several private 
businesses that operate predominantly in 
the utilities and services sector. 

Brett is a member of the Health, Safety, 
Environment & Sustainability Committee. 

Brett has no other listed company 
directorships and has held no other listed 
company directorships in the last three 
years. 

1 

Service Stream Limited
Directors' report

Peter Dempsey 
Non-Executive Director 

Deborah Page AM 
Non-Executive Director 

Elizabeth Ward 
Non-Executive Director 

Term of Office: Chairman from 
November 2010 to February 2015, Non-
Executive Director since March 2010. 

Qualifications: B. Tech. (Civil Eng.) 
(Adel), Grad. Diploma (Bus. Admin.), 
SAIT, FIEAust, MAICD. 

Peter Dempsey brings to the Board 
extensive construction and development 
expertise following a 40-year career in 
those industries. He spent 30 years at 
Baulderstone, including five years as 
Managing Director. He has specific 
expertise in engineering, strategic 
leadership, health, safety & environment, 
corporate finance, mergers & 
acquisitions and human resources. 

Peter has extensive experience as a 
company director gained across ASX 
listed and private companies over the 
last 15 years. His relevant sector 
experience includes engineering, 
construction, utilities and 
telecommunications. Peter’s experience 
includes Board leadership, governance 
and compliance, risk management, 
reporting and remuneration practices. 

Peter is Chairman of the Remuneration 
and Nomination Committee and a 
member of the Audit and Risk 
Committee. 

Peter is currently a Non-Executive 
Director of Monadelphous Limited and 
has held no other listed company 
directorships in the last three years. 

Term of Office: Non-Executive Director 
since September 2010. 

Term of Office: Non-Executive Director 
since September 2021. 

Qualifications: B Ec (Syd), FCA, FAICD. 

Qualifications: MBA, MAICD. 

Deborah Page brings to the Board 
extensive financial expertise from her 
time at Touche Ross/KPMG including as 
a Partner, and subsequently from senior 
finance and operating executive roles 
with the Lendlease Group, Allen, Allen & 
Hemsley and the Commonwealth Bank. 
She has specific experience in corporate 
finance, accounting, audit, mergers & 
acquisitions, capital markets, insurance 
and joint venture arrangements. 

Deborah has extensive experience as a 
company director gained across ASX 
listed, private, public sector and 
regulated entities since 2001. Her 
relevant sector experience includes 
telecommunications, utilities, insurance, 
technology, renewables and 
infrastructure. Deborah’s experience 
includes Board leadership, governance 
and compliance, risk management, 
remuneration practices, technology, 
investor relations and health, safety & 
environment. 

Deborah is Chairman of the Audit and 
Risk Committee and is a member of the 
Remuneration and Nomination 
Committee. 

Deborah is currently the Independent 
Non-Executive Chair of Pendal Group 
Limited and is a Non-Executive Director 
of Brickworks Limited and Growthpoint 
Properties Australia Limited. During the 
last three years, Deborah held a listed 
company directorship with GBST 
Holdings Limited (retired as entity 
delisted in November 2019).  Deborah is 
a member of Chief Executive Women 
and a member of the Takeovers Panel. 

Elizabeth Ward brings to the Board 
extensive operational, contracting and 
commercial expertise gained across a 
diverse range of industries including 
large-scale infrastructure, transport, 
fisheries and telecommunications in 
Australia and New Zealand. She has 
over 30 years’ experience as a CEO, 
senior executive and strategic advisor 
across these sectors. She has specific 
experience in change management, 
business development, industrial 
relations, contract management, 
stakeholder engagement, service 
delivery and mergers & acquisitions. 

Elizabeth has held CEO roles with Gough 
Group, Kennards Hire and CentrePort 
Ltd and is an experienced company 
director gained across government, 
privately owned and regulated entities 
such as NSW Telco Authority and Moana 
(formerly Aotearoa Fisheries Ltd).  She 
has experience in audit and risk, health 
and safety, and remuneration board 
committees. 

Elizabeth is a member of the Health, 
Safety, Environment & Sustainability 
Committee and a member of the 
Remuneration and Nomination 
Committee. 

Elizabeth is currently a Non-Executive 
Director of Aotearoa Fisheries Limited 
t/as Moana New Zealand and Guide 
Dogs NSW/ACT.  Elizabeth has held no 
other listed company directorships in the 
last three years. 

2 

Tom Coen 
Non-Executive Director 

Term of Office: Non-Executive Director 
since February 2019.  Tom retired on 10 
March 2022. 

Tom Coen brought to the Board 
extensive commercial and operational 
expertise following a 35-year career at 
Comdain Infrastructure where he served 
as Managing Director and Chairman. He 
has specific experience in strategic 
leadership, civil construction, contract 
and project management, health, safety 
& environment, and joint ventures across 
the utilities, engineering and 
infrastructure services industries, 
particularly in the water and gas sectors. 

Tom has served on numerous Boards 
throughout his executive career and has 
experience in governance, compliance 
and reporting. 

Tom was a member of the Health, 
Safety, Environment & Sustainability 
Committee and a member of the 
Remuneration and Nomination 
Committee until his retirement on 10 
March 2022. 

Tom held no other listed company 
directorships nor any in the last three 
years before his retirement. 

Service Stream Limited
Directors' report

3 

Directors’ Shareholdings 

The following table sets out each Directors’ relevant interest in shares of the Company as at the date of this report. 

Service Stream Limited
Directors' report

Service Stream Limited 

Fully paid ordinary shares 

Performance rights 

Directors 

B Gallagher 

G Adcock 

P Dempsey 

D Page 

E Ward# 

Number 

4,000,000 

93,333 

1,400,000 

646,801 

- 

Number 

- 

- 

- 

- 

- 

L Mackender 

1,567,601 

1,204,380 

# Ms Ward has advised the Chairman that she intends to purchase SSM shares on-market following the cessation of the Company’s Closed Period 

for securities trading, in accordance with and as specified in the Company’s Securities Trading Policy.

Key updates (retirement of Tom Coen) 

Tom Coen retired from the Service Stream Limited Board on 10 March 2022. 

Remuneration of key management personnel 

Information  about  the  remuneration  of  key  management  personnel  is  set  out  in  the  remuneration  report  of 
this Directors' report, on pages 18 to 37.  

Performance rights granted to Directors and senior management 

During and since the end of the financial year, the following performance rights were granted to Directors and to 
the five highest remunerated officers of the Group as part of their remuneration: 

Service Stream Limited 

Director and senior executives 

Number of rights granted 

Number of ordinary shares 
under rights 

L Mackender 

L Kow 

P McCann 

K Smith 

B Wakeford 

794,792 

424,491 

324,540 

356,829 

192,822 

794,792 

424,491 

324,540 

356,829 

192,822 

2,093,474 

2,093,474 

4 

Service Stream Limited
Directors' report

Company secretaries 

Chris Chapman 

Qualifications: LLB BA (Politics), GAICD. 

Chris  Chapman  was  appointed  General  Counsel  for  the  Group  in  August  2015.  Chris  has  significant  in-house 
experience having held senior legal positions at large private and listed construction and infrastructure businesses. 
Chris was appointed Company Secretary in February 2019. 

Jamie O’Brien 

Qualifications: LLB (Hons), BA. 

Jamie O’Brien joined Service Stream in April 2015 and is currently a Senior Legal Counsel in the Legal team. He 
has extensive experience as an in-house lawyer and senior lawyer in Australian and overseas law firms. Jamie 
O’Brien was appointed as additional Company Secretary in April 2021. 

Principal activities 

Service Stream is an essential network service provider. The Group designs, constructs, operates and maintains 
critical  infrastructure  networks  across  the  Telecommunications,  Utilities  and  Transport  sectors.  Services  are 
provided on behalf of Government, Government related entities and private asset owners / network operators.   

5 

Review of operations and financial performance 

Financial overview 

$'000 
Revenue 
EBITDA1 

Depreciation & amortisation 

FY22 
1,516,537 

FY21 
804,163 

64,609 

75,153 

(39,298) 

(20,439) 

Amort. of customer contracts / relationships 

(14,024) 

(8,852) 

Service Stream Limited
Directors' report

Change 

88.6% 

(14.0%) 

92.3% 

58.4% 

n/a 

(158.7%) 

77.1% 

(82.1%) 

(224.1%) 

(185.2%) 

(60.0%) 

94.5% 

13.7% 

(19.4%) 

(44.6%) 

▲ 

▼ 

▼ 

▼ 

▼ 

▼ 

▼ 

▲ 

▼ 

▼ 

▼ 

▲ 

▲ 

▼ 

▼ 

▼ 

712,374 

(10,544) 

(18,859) 

(5,172) 

(38,206) 

(72,781) 

(3,119) 

10,302 

(38,206) 

(26,919) 

(7,163) 

(2,242) 

- 

45,862 

(4,044) 

(12,544) 

(36,324) 

29,274 

(65,598) 

(6.09) 

1.00 

7.15 

2.50   

(13.24) 

(1.50) 

1,563,767 

804,163 

759,604 

91,114 

5.8% 

31,385 

5.27 

80,111 

10.0% 

38,941 

9.51 

11,003 

(4.2%) 

(7,556) 

(4.24) 

Impairment loss 

EBIT 

Net financing costs 

Income tax expense 

Net profit after tax 

Statutory EPS (cents) 

Dividends per share (cents) 

Adjusted profitability2: 
Total Revenue 

EBITDA from Operations 

EBITDA from Operations % 

Adjusted NPAT (NPAT-A) 

Adjusted EPS (cents) 

1Earnings before interest, tax, depreciation and amortisation 

2Adjusted profitability includes non-IFRS measures that have been adjusted for non-operational costs, impairment charges,
amortisation of customer contract and proportionate consolidation of equity-accounted joint ventures. Refer to reconciliation 
between IFRS and non-IFRS financial information for further details on page 7.

Group results 

Group  revenue  increased  by  88.6%  to  $1,516.5  million  from  $804.2  million  with  the  acquisition  of  Lendlease 
Services adding $689.6 million of revenue for the 8 months from November 2021. 

Revenue from the legacy business has risen by 2.8% to $826.9m  with revenue growth in Utilities offsetting the 
decline in Telecommunications services revenue.  

Group EBITDA from Operations increased to $91.1 million from $80.1 million. This was predominantly driven by 
the  acquisition  of  Lendlease  Services  which  contributed  earnings   of  $46.4  million  (i ncluding  synergies  but 
excluding the allocation of corporate and group wide costs), partially offset by the rebasing of the Group’s legacy 
Telecommunications operations in line with the new customer contractual arrangements entered into during FY21 
and the impact from a major Queensland Utility project.  

Non-operational costs of $25.5 million were incurred in FY22 comprising $4.4m of acquisition transaction costs and 
$21.2  million  of  business  integration  and  transitional  services  costs  relating  to  the  acquisition  of  Lendlease 
Services. 

Depreciation  &  amortisation  expense  increased  by  $18.9  million  due  to  the  additional  assets  acquired  through 
Lendlease Services, including an additional $2.1 million arising from the revaluation of fleet assets as part of the 
acquisition purchase price accounting. Amortisation of customer contracts & relationships expense relates to the 
Comdain  Infrastructure  (2019)  and  Lendlease  Services (2021)  acquisitions.  This  expense  is  excluded  from  the 
calculation of adjusted profitability metrics. 

6 

Service Stream Limited
Directors' report

Group earnings before interest and tax (EBIT) was a loss of $26.9 million, a decrease of $72.8 million on FY21. 
The FY22 result includes a $38.2 million impairment charge to the carrying value of goodwill against the Energy 
and Water cash generating unit. 

The Group’s net financing costs increased by $3.1 million to $7.2 million due to additional debt funding required for 
the acquisition of Lendlease Services. 

Tax expense reduced to $2.2 million in FY22 from $12.5 million due to a lower profit primarily led by the higher 
depreciation and amortisation charge, financing expenditure and non-operational costs.  

Group net profit or loss after tax (NPAT) decreased from a profit of $29.3 million in FY21 to a loss of $36.3 million 
and earnings per share (EPS) reduced from 7.2 cents to a loss of 6.1 cents per share primarily due to the matters 
referred to above. 

The Directors have determined a final FY22 dividend of 1.0 cent per share (fully franked). 

Reconciliations between IFRS and non-IFRS financial information 

$'000 
Reconciliation of Total Revenue to revenue 
Total Revenue 
Share of revenue from joint ventures1 

Revenue 

FY22 

FY21 

1,563,767 

804,163 

(47,230) 

- 

1,516,537 

804,163 

Reconciliation of EBITDA from Operations to net profit/(loss) after tax 

EBITDA from Operations 
Joint venture adjustments2 

Non-operational costs (before tax)3 

EBITDA 

Depreciation and amortisation 

Impairment loss 

Net finance costs 

Income tax expense 

Net profit/(loss) after tax 

Reconciliation of NPAT-A to net profit/(loss) after tax 
Adjusted NPAT (NPAT-A) 

Addback: 
- Non-operational costs (after tax)3

- Amort. of customer contracts (tax-effected)

- Impairment expense

Net profit/(loss) after tax 

91,114 

80,111 

(968) 

-   

(25,537) 

(4,958) 

64,609 

75,153 

(53,322) 

(29,291) 

(38,206) 

-   

(7,163) 

(4,044) 

(2,242) 

(12,544) 

(36,324) 

29,274 

31,385 

38,941 

(19,834) 

(3,471) 

(9,669) 

(6,196) 

(38,206) 

- 

(36,324) 

29,274 

1Proportionate share of revenue from equity accounted joint ventures.

2Relates to depreciation and amortisation, interest and tax expense associated with equity accounted joint ventures.

3Non-operational costs include acquisition, business integration and restructuring costs. Refer note 6(c).

7 

Segment Results 

$'000 
Telecommunications 

Utilities 

Transport 

Service Stream Limited
Directors' report

FY22 

639,968 

696,987 

220,078 

FY21 
392,385 

413,286 

-   

Change 

247,583 

283,701 

220,078 

63.1%  ▲ 

68.6%  ▲ 

n/a  ▲ 

Eliminations, interest & other revenue 

6,734 

(1,508) 

8,242 

(546.6%)  ▲ 

Total Revenue 

Telecommunications 

Utilities 

Transport 

Unallocated corporate costs 

EBITDA from Operations 

Telecommunications 

Utilities 

Transport 

EBITDA Margin 

Telecommunications 

1,563,767 

804,163 

759,604 

61,509 

19,533 

9,864 

208 

91,114 

9.6% 

2.8% 

4.5% 

5.8% 

57,783 

29,048 

-   

(6,720) 

80,111 

14.7% 

7.0% 

- 

10.0% 

3,726 

94.5%  ▲ 

6.4%  ▲ 

(9,515) 

(32.8%)  ▼ 

9,864 

6,928 

11,003 

(5.1%) 

(4.2%) 

n/a 

(4.2%) 

n/a  ▲ 

(103.1%)  ▲ 

13.7%  ▲ 

▼ 

▼ 

▲ 

▼ 

The Group’s Telecommunications segment provides a wide range of operations, maintenance, installation, design 
and  construction  services  to  the  owners  of  fixed-line  and  wireless  telecommunication  networks  in  Australia. 
Principal customers include nbn co, Telstra and Optus. The acquisition of Lendlease Services has broadened the 
coverage  of  Telecommunications  clients  which  positions  the  Group  to  further  capitalise  on  future  infrastructure 
investment across the country. 

Telecommunications’ revenue increased by $247.6 million (63.1%) compared to FY21 due to: 

●

Acquisition of Lendlease Services from 1 November 2021; offset by

● Reduction of revenue from the legacy Telecommunications operations reflective of the new contractual

arrangements with key clients entered into during FY21. Notwithstanding this, the rebased legacy operations
performed better than expected, driven by stronger volumes and additional scope of works secured.

Telecommunications'  EBITDA  was  $61.5  million,  an  increase  of  6.4%  against  prior  year.  Telecommunications' 
EBITDA margin was 9.6%, a decrease of 5.1% against the prior year reflecting the reduction of scale across the 
legacy operations, the dilutionary impact of contracts acquired through Lendlease Services, and delivery of cost 
synergies post acquisition.   

Utilities 

The Group’s Utilities segment provides a wide range of specialist metering, new energy, inspection & compliance, 
operations,  maintenance,  design  &  construction  services  to  utility  network  owners  and  operators  and  other 
customers in Australia. 

Utilities’ achieved further revenue growth in FY22, delivering revenue of $697.0 million and an EBITDA of $19.5 
million (2.8% margin) compared with revenue of $413.3 million and EBITDA of $29.0 million (7.0% margin) in the 
prior year. 

Revenue increased by $283.7 million (68.6%) compared to FY21 predominantly due to the acquisition of Lendlease 
Services from 1 November 2021.  

Utilities' EBITDA was $19.5 million, a decrease of $9.5 million against prior year. The EBITDA margin reduction 
of 4.2% reflected poor performance in a Queensland project leading to an onerous contract provision of $5.1m 
being  recognised  at  30  June.  Work  mix,  continued  subdued  volumes  on  higher  margin  discretionary  works 
and  high  turnover  of  the  itinerant  workforce  across  metering  operations  have  also  contributed  to  the  lower 
margin. 

8 

Service Stream Limited
Directors' report

Transport 

The  Group’s new  Transport  segment  provides  a  wide  range  of  specialist  operational support  and  maintenance 
services to public and private road and tunnel asset owners across Australia. 

Transport  delivered  revenue  of  $220.1  million  with  an  EBITDA  of  $9.9  million  (4.5%  margin)  for  the  8  months. 
Operations  during  H2  FY2022  were  impacted  by  prolonged  wet  weather  delaying  road  maintenance  activities 
across WA and NSW. 

Cashflow and Financial Position 

$'000 

FY22 

FY21 

Change 

EBITDA from Operations 
+/- non-cash items & change in working 
capital 
Dividends from joint ventures 

OCFBIT1 
EBITDA to OCFBIT1 conversion % 
Non-operational costs 

Net finance costs 

Income taxes paid 

Operating cashflow 

Capital expenditure 
Business acquisitions (net of cash 
acquired) 
Proceeds from sale of assets 

Free cashflow 

Dividends paid 

Lease liability payments 

Proceeds / (repayment) of borrowings 

Proceeds from capital raising 

Purchase of shares 

Net increase / (decrease) in cash 

1Operating Cashflow before interest and tax 

Cash Flow 

91,114 

80,111 

11,003 

13.7%  ▲ 

6,768 

825 

98,707 

108.3% 
(22,637) 

(6,740) 

(10,783) 

58,547 

(5,379) 

(728)

7,496

(1029.7%)  ▲ 

-

825

n/a  ▲ 

79,383 

99.1% 
(4,958) 

(4,698) 

(24,180) 

45,547 

(9,894) 

19,324 

24.3%  ▲ 

(17,679) 

356.6%  ▼ 

(2,042) 

13,397 

13,000 

4,515 

43.5%  ▼ 

(55.4%)  ▲ 

28.5%  ▲ 

(45.6%)  ▲ 

(313,537) 

-

(313,537)

n/a  ▼ 

1,175 

1,055 

120 

11.4%  ▲ 

(259,194) 

36,708 

(295,902) 

(806.1%)  ▼ 

      -   

(16,739) 

115,013 

179,228 

(204) 

18,104 

(28,719) 

(11,888) 

28,719 

(4,851) 

n/a  ▲ 

40.8%  ▼ 

(25,000) 

140,013 

(560.1%)  ▲ 

-

-

179,228

(204)

n/a  ▲ 

n/a  ▼ 

(28,899) 

47,003 

(162.6%)  ▲ 

Cash flow from operations for the year was $58.5 million compared to $45.4 million in FY21, with key components 
being: 

● Operating cash flow from operations before interest and tax (OCFBIT) was $98.7 million, representing a

108.3% cash flow conversion rate. The strong cash flow result reflects a continuing focus on releasing
working capital balances acquired from Lendlease Services and from recent contract mobilisations

●

●

Finance costs were $6.7 million, $2.0 million higher than FY21 due to increased debt acquired to finance the
acquisition of Lendlease Services

Tax paid of $10.8 million was $13.4 million lower than FY21, reflective of lower earnings.

Net investing cash outflows were $317.7 million and comprised:

●

●

●

$5.4 million of capital expenditure relating to investment in technology and plant & equipment

$1.2 million was received in proceeds from the sale of assets

$313.5 million payment for the acquisition of Lendlease Services, net of cash acquired.

9 

Service Stream Limited
Directors' report

Net financing inflows for the year were $277.3 million which included proceeds from capital raising of $179.2 million 
and additional net borrowing of $115 million primarily to support the acquisition of Lendlease Services.  

Financial position 

The financial position of the Group improved during the year, with Net Assets at 30 June 2022 of $468.1 million 
compared  to  $323.3 million  at  30  June  2021.  At  30 June  2022,  Current  Assets exceeded  Current Liabilities by 
$132.0 million (30 June 2021: $55.4 million). The increase is due to the acquisition of Lendlease Services and 
related capital raise which was completed in the first half of FY22. The acquisition of Lendlease Services has been 
provisionally accounted for as at 30 June 2022.  

Cash and financing facilities 

●

●

●

The Group ended the year with net debt (excluding lease liabilities and capitalised borrowing costs) of
$81.3 million;

The Group completed a refinance of its banking facilities and increased its revolving debt facilities to $395
million in Q2 FY22; and

The Group was in compliance with and had substantial headroom on each of the financial covenants that
applied during the year under the Syndicated Facilities Agreement with its lenders.

Other Balance Sheet items / movements 

Other key balance sheet movements during the year included: 

● Net working capital (comprising the net of trade & other receivables, inventories, accrued revenue, other

assets, trade & other payables and provisions) at 30 June 2022 was a net asset position of $66.6 million, an
increase of $53.6m from 30 June 2021. This increase is due to the higher working capital requirements of
the Lendlease Services contracts;

●

●

Plant and equipment at 30 June 2022 was $59.6 million compared to $13.2 million at 30 June 2021. This
includes $59.4 million of plant and equipment acquired from the Lendlease Services acquisition, less
depreciation and amortisation expense for the year;

Intangibles at 30 June 2022 were $451.7 million compared to $306.7 million. This includes $90.7 million of
goodwill and $102.7 million of customer contracts and relationships from the Lendlease Services
acquisition, less the $38.2 million of Energy and Water goodwill impaired and amortisation expense for the
year. The Lendlease Services acquisition is provisionally accounted for at June 2022; and

● Right-of-use assets and lease liabilities in respect of AASB 16 of $52.5 million and $57.5 million respectively

at balance date compared to prior year of $30 million and $33.7 million respectively.

Overall Group strategy, prospects and risks 

Consistent  with  the  Group’s  strategy  to  grow  and  diversify  our  operations,  Service  Stream  entered  into  a 
binding  agreement  to  acquire  100%  of  Lendlease  Services  from  Lendlease  Group  during  FY22.  This 
transformational  acquisition, which achieved Completion in November 2021, has further diversified the Group’s 
revenues, enhanced current capabilities and expanded operations across additional market sectors.  

The Board believes that demand for essential network services will remain strong over the long term, supported by 
increasing investment in critical infrastructure. The Board are confident that the Group’s specialist capabilities and 
service  offerings  position  Service  Stream  to  grow  across  a  stable  and  attractive  blue-chip  client  base  of  utility, 
telecommunications and transport asset owners and operators. 

10 

The achievement of the Group’s business objectives may be impacted by the following material risks: 

Service Stream Limited
Directors' report

Inflation 

Weather 

The nature of Service Stream’s operations can be exposed to inflationary pressures across 
materials,  labour  and  other  operating  costs.  While  the  majority  of  the  Group’s  contractual 
agreements  enable  the  business  to  recover  some  or  all  inflationary  pressures,  a  smaller 
number of agreements are fixed over a period of time. Management seek to mitigate this risk 
by incorporating anticipated inflationary increases into the prices charged to clients. The timing 
of contractual reviews and the relief mechanisms prescribed under each agreement may also 
pass through more or less than the actual inflationary impacts incurred, and may not directly 
align with the timing of the business incurring inflationary pressures. 

In  undertaking  and  delivering  programs  for  our  clients,  Service  Stream  is  exposed  to  the 
impacts of adverse weather events such as floods, bushfires and extreme heat, as well as the 
effects of climate cycles such as La Nina. Some of the key risks include physical risks to fixed 
assets, key sites and locations, delays and increased costs to completing work under contract 
and reputational risks such as customer and shareholder expectations. 

Group-wide  or  project  specific  insurance  policies  and  negotiated  contract  positions  which 
enable Service Stream to recover some of the cost impacts associated with adverse weather 
assist in the mitigation of this risk. 

COVID-19
pandemic 

The  COVID-19  pandemic  created  an  unprecedented  level  of  uncertainty  and  continues  to 
present risks to near-term business performance. Service Stream may be exposed to risks 
associated  with  labour  market  accessibility,  reduction  in  client  work  programs,  demand  for  
services and supply chain disruptions.  

Retention of 
key personnel 
and sourcing 
of 
subcontractors 

Attracting  and  retaining  key  personnel  in  a  market  with  historically  low  unemployment  and 
market-wide inflationary wage pressures presents a risk to Service Stream. Management and 
the Board have implemented a number of strategies to attract and retain key personnel and 
enhance  the  Group’s  employee  value  proposition.  Initiatives  include  but  are  not  limited  to; 
participation  in  appropriate  incentive  arrangements,  out-of-cycle  remuneration  reviews, 
implementation of retention bonuses and participation in the Group’s employee development, 
talent identification and succession programs. 

Access to an appropriately skilled and resourced pool of subcontractors across Australia is 
also critical to Service Stream’s ability to successfully secure and complete field-based work 
for its clients. The business continues to make appropriate capital investments to improve the 
ease  of  engagement,  review  and  implement  favourable  payment  terms,  offer  broader 
programs of work across the Group and conducts reviews against market rates to assist with 
the  engagement,  deployment,  daily  management,  and  retention  of  the  Group's  growing 
subcontractor base. 

Integration risk  The  acquisition  of  Lendlease  Services,  successfully  completed  on  1  November  2021,  is  a 
complementary  acquisition  that  created  a  leading  multi-network  essential  services  provider 
with diverse operations. 

On  30  June  2022,  Service  Stream  successfully  exited  all  Transitional  Services  Agreement 
(TSA) modules. Notwithstanding the exit from the TSA, possible issues which may arise as 
integration activities continue include: 

•

•

unanticipated  or  higher  than  expected ongoing  costs  relating  to  integration, support
operations, accounting, other systems or insurance arrangements;

unanticipated or higher than expected ongoing costs or extensive delays in the planned
upgrades,  migration,  integration  and  decommission  of  information  technology  systems
and platforms;

11 

Service Stream Limited
Directors' report

•

•

•

loss of, or reduction in, key personnel, expert capability or employee productivity, or failure 
to procure or retain employees;

failure to derive the expected benefits of the strategic growth initiatives; and

disruption of ongoing Service Stream operations.

Any failure to achieve the targeted business integration synergies may impact on the financial 
performance of Service Stream. 

Client 
concentration 

Management and the Board are conscious of the Group’s exposure to a small number of key 
clients  and  infrastructure  programs  particularly  within  the  telecommunications  sector  as  a 
source of revenue and profitability but accepts that concentration to clients such as nbn co and 
Telstra is a natural consequence of operating in the Australian market. 

In that context, Management and the Board remain alert to factors that could disrupt or delay 
the  flow  of  work  from  its major  customers, and implement  strategies to  actively  pursue  the 
diversification of income streams both within and separate to those customers by developing 
and offering a broad range of services and geographic coverage. 

The  acquisition  of  Lendlease  Services,  completed  on  1  November  2021,  expanded  the 
Group’s client base by creating a broader portfolio of operations across the wider infrastructure 
services market to assist in further addressing this risk. 

Client demand  Many  of  the  Group’s  contractual  agreements  do  not  contain  volume  commitments  and 
therefore may be dependent on the  client’s demand requirements which could change over 
time. The adoption and deployment rate of new technology, such as 5G, smart metering, Solar 
PV, can also provide variability against expected future earnings. Whilst Management and the 
Board  take  a  balanced  view  on  the  level  of  client demand  that  is  expected  to  arise  when 
forecasting financial performance, there is a risk that these levels may change over time. 

Contract 
management 

In  addition,  the potential  variability  in client demand  presents  operational challenges to  the 
Group. In this regard, Management and the Board are conscious of the need to maximise the 
variability  of  the  Group’s  cost-base  and  structures  by  maintaining  an  appropriate  balance 
between an  employee-based workforce  and  the  use  of specialist subcontractors.  A  flexible 
workforce  model  is  therefore  maintained  to  attract,  mobilise,  and  retain  key  resources  to 
ensure that they are available at the right time and right place to match customers' forecasts 
of volume as they change over time. 

Given that Service Stream’s operating model is premised on the provision of infrastructure-
related services to clients under periodically renewed contracts, Management and the Board 
are conscious of the risks that can arise through the acceptance of sub-optimal conditions in 
client contracts and through the ineffective commercial administration of these contracts over 
their term. Management and the Board therefore remain focused on ensuring that appropriate 
contract  management  disciplines  are  effectively  embedded  in  the  organisation  to  manage 
contract risks and to maximise contract entitlements. 

A Group Commercial function is in place to mitigate this risk. Group Commercial is responsible 
for the development and maintenance of a Bid Management Framework in respect of winning 
new business and a Commercial Health-Check Program in respect of existing business, and 
generally  for  ensuring  that  sound  contract  management  disciplines  are  embedded  across 
the Group. 

Renewal of 
client 
contracts 

Service  Stream  is  a  contracting  business  and  as  such  there  is  always  a  natural  cycle  of 
contracts coming up for renewal. The renewal of contracts remains a key risk that Management 
and the Board continues to actively monitor and manage. 

Service Stream operates in a limited number of market segments in which there are relatively 
few competitors. Management and the Board are therefore particularly conscious of the risks 
related to the loss of business to competitors either through their ability to potentially leverage 

12 

Service Stream Limited
Directors' report

more cost-effective business platforms or as a consequence of their potential adoption of loss-
leading strategies to maintain or increase market share. 

The  Board  is  confident  that  the  Group’s  superior  performance  and  consistency  of  service 
delivery will ensure successful delivery on these contracts, but failure to do so would have a 
material impact on the Group. 

Working with 
potential 
safety hazards 

In undertaking work and delivering programs for its clients, Service Stream’s employees and 
subcontractors  can  operate  in  potentially  hazardous  environments  and  perform  potentially 
hazardous tasks. 

Management  and  the  Board  remain  alert  to  the  safety  risks  posed  to  employees  and 
subcontractors, devote significant time to monitoring the effectiveness of the Group’s safety 
framework,  and  have  implemented  a  wide  range  of  controls  and  proactive  programs  to 
increase  awareness  of  significant  hazards  and  prevent  injuries  to  employees  and 
subcontractors. 

Digital 
disruption 

As  technology  continues  to  change  and  evolve  at  a  rapid  pace,  it  is  possible  that  such 
advances may cause disruptions to certain elements of the markets in which Service Stream 
operates, or to services that Service Steam provides. 

Management and the Board spend time each year during a planning cycle to update the Group 
Strategic  Plan  which  extends across  a  four-year  horizon.  This  planning  process  includes  a 
detailed assessment of relevant external factors, including digital disruption or technological 
changes, which may have a bearing on the Group’s current markets and service offerings. 

Information 
technology 
systems and 
cyber security 

The Group's operational agility, overall cost effectiveness and ability to convert works to cash 
in a timely manner are becoming increasingly reliant on a number of business-critical systems 
and in turn, the appropriate management of data and information and risks associated with 
cyber security and malicious emails. 

Management and the Board remain alert to ensure that funds are sufficient and made available 
to maintain fit-for-purpose system applications and infrastructure, and that IT investments are 
appropriately  prioritised  and  undertaken  effectively  as  part  of  the  Group’s  annual  strategic 
planning process. 

Service Stream has established a comprehensive cyber security capability to protect both our 
clients  and  the  Group’s  information  assets.  The  backbone  of  our  approach  is  a  formal 
Information Security Management System (ISMS), which provides a detailed overview to the 
Board, Audit and Risk Committee, and our Managers of key security risks.  

Dividends 

Dividends paid or determined by the Company during and since the end of the year are set out in Note 19 to the 
financial statements and further set out below: 

Final 2022

Interim 2022 

Final 2021 

Per share (cents) 

Total amount 
($ million) 

Franked 

Payment date 

1.00

6.15 

100% 

5 October 
2022 

- 

- 

- 

-

- 

- 

- 

- 

13 

Service Stream Limited
Directors' report

Significant changes in the State of affairs 

Except as stated in the review of operations and financial performance, there were no other significant changes in 
state of affairs of the Group during the financial year. 

Events after the reporting date 

There has not been any other matters or circumstance occurring subsequent to the end of the financial year that 
has significantly affected, or may significantly effect, the operations of the Group, the results of those operations, 
or the state of affairs of the Group in future financial years. 

Environmental regulation 

Other than compliance with general obligations under Federal and State environmental laws and regulations, the 
Group’s operations are not subject to any particular or significant environmental regulation under a Commonwealth, 
State or Territory law. 

Shares under performance rights 

Details of unissued shares under performance rights at the date of this report are: 

Series 

Class of shares 

Exercise price 
of right 

Vesting date 

Number of 
shares under 
rights 

FY20 LTI Tranche 

FY21 LTI Tranche 

FY22 LTI Tranche 

Ordinary 

Ordinary 

Ordinary 

$0.00  September 2022 

       166,460 

$0.00  September 2023 

   1,558,980 

$0.00  September 2024 

   3,452,199 

5,177,639 

The holders of these rights do not have the right, but virtue of the performance right, to participate in any share 
issue of the Company or of any other body corporate or registered scheme. No further performance rights have 
been issued since the end of the financial year. 

In accordance with the Employee Share Ownership Plan, the shares relating to the Long-Term Incentive (LTI) Plan 
will be issued to participants after release of the financial statements in the relevant financial year, to the extent 
that the vesting criteria have been satisfied. 

14 

Service Stream Limited
Directors' report

Directors’ meeting attendance 

The following table sets out the number of Directors’ meetings (including meetings of Committees of Directors) 
held during the financial year and the number of meetings attended by each Director (while they were a Director or 
Committee member). 

Meetings of Committees 

Board 
meetings 

Audit and Risk  Remuneration 

and 
Nomination 

Health, Safety, 
Environment & 
Sustainability 

Term of 
Directorship 

No. of meetings 
held 

No.  of  meetings 
attended by 

B Gallagher 

G Adcock 

P Dempsey 

D Page 

E Ward 

L Mackender 

T Coen 

16 

4 

5 

16 

16 

15 

16 

10# 

16 

11^ 

4* 

4 

4 

4 

3* 

3* 

3*^ 

5* 

5* 

5 

5 

4 

4* 

3^ 

*Attended as Standing Invitee
^Tom Coen retired on 10 March 2022.
#Elizabeth Ward joined Service Stream Board on 6 September 2021.

4 

4 

4 

3* 

4* 

3 

4 

3^ 

12 
years 

6 
years 

11 
years 

11 
years 

1 
year 

8 
years 

3 
years 

15 

Service Stream Limited
Directors' report

Indemnification of officers and auditors 

During the financial year, the Group paid a premium in respect of a contract insuring the Directors of the Company 
(as named above), the Company Secretaries, and all officers of the Group and any related body corporate against 
a liability incurred as a Director, Secretary or officer to the extent permitted under the Corporations Act 2001. 

The contract of insurance prohibits the general disclosure of the terms and conditions, nature of the liability insured 
and the amount of the deductible or premium paid for the contract. 

The Group has not otherwise, during or since the end of the financial year, except to the extent permitted by law, 
indemnified or agreed to indemnify an officer or auditor of the Company or of any related body corporate against a 
liability incurred as an officer or auditor. 

Proceedings on behalf of the company 

No person has applied to the Court under section 237 of the Corporations Act 2001 for leave to bring proceedings 
on behalf of the Company, or to intervene in any proceedings to which the Company is a party, for the purpose of 
taking responsibility on behalf of the Company for all or part of those proceedings. 

No proceedings have been brought or intervened in on behalf of the Company with leave of the Court under section 
237 of the Corporations Act 2001. 

Non-audit services and auditors 

Details of any amounts paid or payable to the auditor for non-audit services provided during the year by the auditor 
are outlined in note 32 to the financial statements. 

The Directors are satisfied that the provision of non-audit services during the year by the auditor (or by another 
person  or  firm  on  the  auditor’s  behalf)  are  compatible  with  the  general  standard  of  independence  of  auditors 
imposed by the Corporations Act 2001. 

PricewaterhouseCoopers has been the auditor of the company since FY 2013, and Trevor Johnston has been the 
Partner responsible since FY 2018.  Trevor Johnson will be rotating off as the Partner responsible during 2022 and 
will be replaced by Andrew Cronin. 

The Directors are of the opinion that the services disclosed in note 32 to the financial statements do not compromise 
the external auditor’s independence, based on advice received from the Audit and Risk Committee, for the following 
reasons: 

●

●

all non-audit services have been reviewed and approved to ensure that they do not impact the integrity and
objectivity of the auditor; and

none of the services undermine the general principles relating to auditor independence as set out in the
Code of Conduct APES 110 Code of Ethics for Professional Accountants issued by the Accounting
Professional & Ethical Standards Board, including reviewing or auditing the auditor’s own work, acting in a
management or decision-making capacity for the Company, acting as advocate for the Company or jointly
sharing economic risks and rewards.

Auditor’s independence declaration 

The auditor’s independence declaration is included on page 39 of the annual financial report. 

Rounding of amounts 

The Company is of a kind referred to in ASIC Corporations (Rounding in Financial / Directors' Reports) Instrument 
2016/191, issued by the Australian Securities and Investments Commission, relating to the rounding-off of amounts 
in the Directors' report and the financial report. Amounts in the Directors' report and the financial report have been 
rounded-off to the nearest thousand dollars, in accordance with that Instrument. 

16 

Corporate governance statement 

Service  Stream  Limited  and  the  Board  are  committed  to  achieving  and  demonstrating  the  highest  standards 
of  corporate  governance.  Service  Stream    has  reviewed  its   corporate  governance  practices   against  the  4th 
edition  ASX  Corporate  Governance  Principles  and  Recommendations.  Service  Stream  is  materially  compliant 
with all ASX Corporate Governance Principles and Recommendations. 

Service Stream Limited
Directors' report

the  Group’s  current  corporate  governance  practices 

A  description  of 
the 
Group’s corporate  governance  statement  which  can  be  viewed  at:  http://www.servicestream.com.au/
investors/corporate-governance.  The  corporate  governance  statement  is  accurate  and  up  to  date  as  at  23 
August 2022 and has been approved by the Board. 

is  set  out 

in 

Sustainability report 

Service  Stream  Limited  and  the  Board  recognise  the  importance  of  driving  long-term  sustainable  practices 
which  support  and  enhance  the  env ironment,  social  and  economic  performance  for
our  wider  stakeholders. 

  both  the  Group  and 

The  Group’s  current  sustainability  report  can  be  viewed  at:  http://www.servicestream.com.au/
investors/corporate-governance.

17 

Remuneration Report 

Message from the Chairman of the Remuneration and Nomination Committee 

Service Stream Limited
Directors' report

26 August 2022 

Dear Shareholders, 

On behalf of the Board, I am pleased to be writing to you as Chairman of Service Stream’s Remuneration and 
Nomination Committee (RNC) and to present Service Stream’s FY22 Remuneration Report. 

Service Stream’s FY22 Remuneration Report provides information about the remuneration of its Key Management 
Personnel  and  Non-Executive  Directors  and  seeks  to  explain  how  performance  has  been  linked  to  reward 
outcomes for the FY22 financial year. 

2021 Annual General Meeting 

At  our  2021  Annual  General  Meeting,  98.60%  of  all  votes  cast  by  shareholders  were  in  favour  of  the  FY21 
Remuneration Report. The Board remains of the view that an incentive scheme which rewards Management for 
taking a longer-term view of the Business, and that drives behaviour and decisions over the long term to deliver 
growth and a more sustainable future, is in the best interests of all shareholders. 

Ongoing Review 

Notwithstanding the strong voting result on the FY21 Remuneration Report, in FY22 the Board continued to review 

the Company’s short-term incentive (STI) and long-term incentive (LTI) plans (together the “Incentive Plans”) and 

proactively consulted with a selection of proxy advisors and shareholders in the process. 

The key changes to the FY22 Incentive Plans that maintain the Board’s reward philosophy are summarised below: 

●

Following the acquisition of Lendlease Services Pty Ltd (“LLS”) and after year-end, the Board rebased the
vesting conditions for Year 1 of the FY22 LTI, with Years 2 and 3 of the plan to be assessed against the
vesting terms disclosed below in the Remuneration Report.

In  FY22  the  RNC  engaged  EY  to  conduct  a  review  of  Service  Stream’s  incentive  framework  against  market 
practices  and  provide  executive  remuneration  market  data.  This  information  will  be  one  input  used  to  assess 
whether any changes to the executive remuneration framework are required for FY23, along with expected wage 
inflationary pressures. 

The Board remains committed to being transparent with our stakeholders in the development and implementation 
of the Board’s reward philosophy. 

Remuneration Policy for Key Management Personnel 

The Managing Director and CFO remuneration is reviewed annually and benchmarked against peer companies. 
For FY22, the Board determined that the Managing Director’s remuneration would remain unchanged. The other 
KMP, being the Chief Financial Officer, received an adjustment to her fixed annual remuneration in February 2022 
to reflect market benchmarks for like roles against peer companies and the increased level of responsibilities in 
her  role  following  the  LLS  acquisition.  The  Chief  Financial  Officer  had  not  received  an  adjustment  to  her  fixed 
annual remuneration since 2020. 

The results for FY22 reflect a solid contribution from existing operations and a positive financial impact from LLS. 
The acquisition has created a strong platform for the business to expand its capability and realise its growth plans 
for the future. This transformational year was taken into consideration when considering remuneration outcomes 
for the Managing Director and CFO. 

In FY22 the Managing Director and CFO were awarded 77.5% and 79.1% respectively, of the total potential STI 
payable to those individuals. Further details on the Managing Director’s scorecard is set out in the Remuneration 
Report. 

18 

Service Stream Limited
Directors' report

Remuneration Policy for the Chairman and Non-Executive Directors 

Fees for the Chairman and Non-Executive Directors are also reviewed annually and benchmarked against peer 
companies. In-line with the Board’s decision concerning the Managing Director’s remuneration, no changes were 
made to the Chairman’s and Non-Executive Director’s fees for FY22. 

Summary 

The Board believes that the Company’s Incentive Plans achieve the Board’s objective of rewarding Management 
for delivering outcomes that contribute to the long-term, sustainable performance and success of the business.  

The Board is also of the view that the remuneration outcomes for FY22 are appropriate, present a fair alignment 
between pay and performance, and recognise the challenges that presented the business in FY22. 

I look forward to engaging with you in FY23 and thank you for your ongoing support of Service Stream. 

Peter Dempsey 

Chairman of the Remuneration and Nomination Committee 

19 

Introduction and scope 

The Service Stream Limited remuneration report sets out information about the remuneration of Service Stream’s 
KMP  for  the  year  ended  30  June  2022  (FY22).  The  term  KMP  refers  to  those  persons  having  authority  and 
responsibility for planning, directing and controlling the activities of the consolidated entity, directly or indirectly, 
including any Director (whether executive or otherwise) of the consolidated entity. 

Service Stream Limited
Directors' report

The remuneration report covers the following matters: 

1. Year in Review

2. Details of Key Management Personnel

3. Role of the Remuneration and Nomination Committee

4. Remuneration policy and framework

5. Overview of remuneration components

5.1 

5.2 

5.3 

5.4 

STI & LTI Participation rates 

Fixed Remuneration 

Short Term Incentive (STI) 

Long Term Incentive (LTI) 

6. Managing Director and KMP Remuneration

7. Non-Executive Director Remuneration

20 

Service Stream Limited
Directors' report

1. Year in review

Over the course of the past year, Service Stream has continued to refine its remuneration policies and frameworks, 
based  on  business  drivers,  industry  and  competitor  analysis  and  stakeholder  feedback.  Changes  to  the 
remuneration policy and frameworks have been summarised in the table below and outlined in detail throughout 
the report. 

Summary of remuneration policy and framework changes 

Policy 

Enhancements 

FY22 Long-
term incentive 
(LTI) tranche 
vesting criteria 

EPS performance vesting requirements from the FY22 Tranche has been adjusted to reflect a 
sliding scale award on those which qualify for vesting in any period as per the table below: 

EPS Growth Measure 

% of performance rights that will vest 

<5% 

5% 

5% to 10% 

0% 

40% 

Pro-rata so that 12% of the performance rights in the 
tranche will vest for every 1% between 5% and 10% 

10% or above 

100% 

TSR Ranking 

<50th percentile 

50th percentile 

% of performance rights that qualify for vesting 

0% 

40% 

Above 50th and below 75th percentile 

Pro-rata so that 2.4% of the performance rights in the 
tranche  will  vest  for  every  1  percentile  increase 
between the 50th and 75th percentile 

75th percentile and above 

100% 

The EPS and TSR requirements each have a 50% weighting in relation to the FY22 grant. 

21 

Service Stream Limited
Directors' report

Group performance 

The graphs below outline the Group’s performance against key financial and non-financial performance indicators 
over the past 5 years. 

Key Indicators 

2018 

2019 

2020 

2021 

2022 

Total Revenue ($'000) 

632,946 

852,178 

929,133 

804,163 

1,563,767 

EBITDA ($'000) 

67,296 

89,543 

105,588 

75,153 

EBITDA from Operations ($'000) 

66,300 

93,266 

108,115 

80,111 

64,609 

91,114 

Net profit after tax ($'000) 

41,107 

49,859 

49,315 

29,274 

(36,324) 

Earnings per share (cents) 

11.29 

13.09 

12.13 

Dividends per share (cents) 

Share price 30 June ($) 

7.5 

1.51 

9.0 

2.81 

9.0 

1.91 

7.15 

2.5 

0.87 

(6.09) 

1.0 

0.88 

$120

$100

$80

$60

$40

$20

$0

$60

$50

$40

$30

$20

$10

$0

5

4

3

2

1

0

Group EBITDA from Operations
($m)

108.1

93.3

66.3

91.1

80.1

EBITDA from Operations to OCFBIT 
conversion

148%

89%

81%

99%

108%

250%

200%

150%

100%

50%

0%

FY18

FY19

FY20

FY21

FY22

FY18

FY19

FY20

FY21

FY22

Adjusted NPAT (NPATA)
($m)

57.7

58.8

41.5

38.9

31.4

FY18

FY19

FY20

FY21

FY22

High Potential Incident 
Frequency Rate (HPIFR)

2.6

2.8

1.6

1.7

1.6

FY18

FY19

FY20

FY21

FY22

15.00

10.00

5.00

0.00

-5.00

-10.00

16.00

14.00

12.00

10.00

8.00

6.00

4.00

2.00

0.00

Statutory EPS 
(cents per share)

13.1

12.1

11.3

7.2

FY18

FY19

FY20

FY21

FY22

-6.1

Adjusted EPS 
(cents per share)

15.1

14.5

11.4

9.5

5.3

FY18

FY19

FY20

FY21

FY22

22 

Service Stream Limited
Directors' report

2. Details of Key Management Personnel (KMP)

As a result of the acquisition of LLS and the enlarged consolidated Group, and alongside internal structure and 
responsibility changes, a review was undertaken to determine which roles would be identified as Key Management 
Personnel (KMP). Following this review it was determined that based on the definition of a KMP under AASB 124, 
from 1 November 2021 (i.e. acquisition date) only the Managing Director and Chief Financial Officer roles would 
be KMP (being individuals with the authority and responsibility for planning, directing and controlling the activities 
of the entity) for the FY22 Remuneration Report. 

The  following  table  depicts  the  Directors  and  Executive  Key  Management  Personnel  of  the  Group  who  were 
classified as KMP for the entire financial year unless otherwise indicated. 

Non-Executive Directors 

Brett Gallagher 

Greg Adcock 

Tom Coen 

Peter Dempsey 

Deborah Page AM 

Elizabeth Ward 

Executive Directors 

Leigh Mackender 

Chairman 

Non-Executive Director 

Non-Executive Director 

Non-Executive Director 

Non-Executive Director 

Non-Executive Director 

Managing Director 

Key Management Personnel# 

Linda Kow 

Chief Financial Officer 

Paul McCann (KMP ceased 1 November 2021) 

Executive General Manager, Utilities 

Kevin Smith (KMP ceased 1 November 2021) 

Executive General Manager, Telecommunications 

#

Following the acquisition of Lendlease Services Pty Ltd  on 1 November 2021, the Board reviewed the list of Key Management Personnel from the 
FY21 Remuneration Report and determined that only the Managing Director and CFO meet the definition of KMP across the enlarged consolidated 
Group. 

3. Role of the Remuneration and Nomination Committee (RNC)

The  Board’s  RNC  is  responsible  for  reviewing  and  making  recommendations  to  the  Board  on  the  remuneration 
arrangements  for  the  Non-Executive  Directors,  the  Managing  Director,  KMP  and  the  executive  management 
team. 

Information  on  the  RNC’s  role  and  responsibilities  is  contained  in  its  charter,  which  is  available  on  the 
Group’s website at: www.servicestream.com.au. 

4. Remuneration policy and framework

through 

implementation  of  Service  Stream’s 
The  Board, 
remuneration  policies  and  frameworks.  The  objectives  of  the  Group's  remuneration  policy  are  to ensure that 
it: 

the  RNC,  oversees  and  approves 

the 

●

●

supports Service Stream’s strategy and reinforces our culture and values;

provides consistent and market competitive rewards which attract, motivate and retain highly skilled
employees;

23 

Service Stream Limited
Directors' report

●

●

aligns employee activities to the achievement of business objectives;

supports alignment between executive remuneration and shareholder outcomes;

● maintains fair and equitable rates of pay for all employees based on their performance and the markets in

which the Group operates;

●

●

●

encourages, recognises and rewards individual, team and group performance in alignment with shareholder
returns;

operates a remuneration system that is transparent, accountable, scalable, flexible and consistent, enabling
comparison with the external market; and

reflects market practice by benchmarking remuneration outcomes against relevant peer companies.

Linking performance to executive remuneration 

The executive remuneration framework is linked to the Group’s performance by: 

●

●

●

●

requiring a significant portion of executive remuneration to vary with short-term and long-term performance;

a ‘Minimum Group Performance Threshold’ is required to be met before any STI can be paid, linked to
achieving the Group’s EBITDA from Operations target;

individual performance goals are tied to the annual objectives of the Group, linked directly to the overall
Group strategy; and

delivering a significant portion of remuneration in equity, to align with shareholder interests.

Service Stream measures performance across the following key corporate measures: 

● Group EBITDA from Operations;

● Divisional/Business Unit EBITDA;

● Health & Safety Performance (TRIFR, HPIFR and LTIFR);

● Market & Customer;

● Risk & Governance;

●

●

Earnings Per Share (EPS) and Adjusted Earnings Per Share (EPS-A); and

Total Shareholder Returns (TSR) relative to the ASX 200 Industrials index.

Remuneration reviews 

The RNC reviews the remuneration packages of all Directors and Senior Executives on an annual basis and makes 
recommendations to the Board in respect to any changes thereto. Remuneration packages are reviewed with due 
regard  to  performance,  the  relativity  of  remuneration  to  comparable  companies  and  the  level  of  remuneration 
required  to  attract  and  compensate  Directors  and  Senior  Executives,  given  the  nature  of  their  work  and 
responsibilities. 

The RNC periodically seeks independent advice from external consultants on various remuneration-related matters 
to assist in performing its duties and making recommendations to the Board. During FY22, the RNC has continued 
to engage Korn Ferry Hay to provide remuneration benchmarking data for salaried roles across the organisation 
that are consistent with the markets in which Service Stream operates. In addition, the RNC engaged EY to conduct 
a  review  of  Service  Stream’s  reward  framework  against  market  practices  and  provide  executive  remuneration 
market data. This information will be one input used to assess whether any changes to the executive remuneration 
framework are required for FY23, along with expected wage inflationary pressures. 

24 

Service Stream Limited
Directors' report

Employment conditions 

The table below outlines the remuneration components for the Managing Director and executive KMP. 

Position 

Notice periods and termination payments 

Managing Director 

Chief Financial Officer 

●

●

●

●

●

●

6 months either party (or payment in lieu)

Immediate for serious misconduct or breach of contract

Statutory requirements only for termination with cause

6 months either party (or payment in lieu)

Immediate for serious misconduct or breach of contract

Statutory requirements only for termination with cause

5. Overview of remuneration components

The  table  below  depicts  the  potential  remuneration  components  that  apply  to  the  Managing  Director  and  CFO 
employed for the entire financial period. 

Fixed remuneration 

Variable remuneration 

●

●

Fixed salary set by reference to appropriate
benchmark information and individual
performance

Includes superannuation and salary-sacrificed
non-monetary benefits

●

● Cash incentive paid under the annual short-term

incentive (STI) plan, with hurdles linked to both
Group and Individual performance targets

Performance rights issued under the annual
long-term incentive (LTI) plan, with hurdles
linked to annual EPS targets and Relative TSR

Details of each remuneration component payable to the Managing Director and CFO are set out below, including 
details of maximum STI and LTI opportunity as a percentage of fixed remuneration. 

Managing Director

100% Fixed Remuneration 

50% STI (at risk)

75% LTI (at risk) 

Variable remuneration at risk

CFO

100% Fixed Remuneration 

40% STI (at risk)

60% LTI (at risk)

The graphs below depict the maximum potential remuneration components that apply to the Managing Director 
and CFO as a percentage of total remuneration. 

Managing Director

Chief Financial  Officer

33%

45%

22%

30%

20%

50%

Fixed remuneration

Variable - STI

Variable - LTI

25 

Service Stream Limited
Directors' report

5.1 STI & LTI Opportunity 

Details of the STI and LTI opportunities for FY22 are outlined in the table below. 

Incentive Participation Rates 

Executive Position 

Target STI % 
of fixed 
remuneration 

Maximum STI 
% of fixed 
remuneration 

Target LTI % 
of fixed 
remuneration 

Maximum LTI 
% of fixed 
remuneration 

Maximum 
total 
performance-
based pay as 
a % of fixed 
remuneration 

Managing Director 

Chief Financial Officer 

50 

40 

50 

40 

75 

60 

75 

60 

125 

100 

Details of individual performance indicators for the Managing Director are outlined in section 6. 

5.2 Fixed Remuneration 

Fixed remuneration consists of base compensation and statutory superannuation contributions. Executives may 
also elect to have other benefits provided out of their fixed remuneration, including additional superannuation and 
the provision of a motor vehicle. 

In  recognition  of  the  continued  uncertainty  that  COVID-19  has  presented  on  Service  Stream’s  operations,  the 
Managing Director’s fixed remuneration was unchanged for the period 1 July 2021 to 30 June 2022. An adjustment 
was made  to  the  Chief  Financial  Officer’s  fixed  remuneration  effective  from  1  February  2022  to  reflect  market 
benchmarks  for  like  roles  against  peer  companies  and  the  increased  size  and  scope  of  the  role  following  the 
Lendlease Services acquisition. This is consistent with our policy where adjustments to executive salaries are made 
only  in  instances  where executive  roles  and  responsibilities  change significantly, and market  data supports  the 
adjustment. 

5.3 Short Term Incentive (STI) 

5.3.1 STI Overview 

The  STI plan  provides  for  an  annual  payment  which  varies  depending  on  the  performance  achieved  over  the 
assessment  period.  The  incentive  plan  is  designed  to  reward  participants  for  the  delivery  of  financial  and 
operational performance which is key to the success of Service Stream. 

The award of any STI related incentives are first subject to Group performance meeting or exceeding the ‘Minimum 
Group Performance Threshold’, this being the achievement of at least 90% of the Group’s EBITDA from Operations 
target for the financial year. The minimum Group Performance Threshold exists as a gate and is applicable to all 
STI participants, regardless of their individual performance. 

Where 90% or more of the Group’s EBITDA from Operations target is achieved, the STI payment is payable to 
employees based on Group, Divisional and individual performances against target. Any STI payments are at the 
Board’s discretion. 

Group Performance 

Group Performance is set annually and is reflected as the Group’s EBITDA from Operations target for the financial 
year. Each year the Board assesses the proposed budgets put forward by Management, aligned to the Group’s 
strategic  plan.  Following  detailed  analysis  and  discussion  a  target  is  agreed  which  reflects  the  Group’s  annual 
EBITDA budget. 

Following the acquisition of LLS, the Group FY22 EBITDA from Operations target was adjusted by the Board to 
reflect 8-months of LLS in the Service Stream Group. 

26 

Service Stream Limited
Directors' report

Individual Performance 

Individual performance goals are tied to the annual objectives of the Group, linked directly to the overall Group 
strategy and categorised into the four quadrant measures of Financial Performance, Market & Customer, Safety & 
People and Risk & Governance. 

Individual performance targets under each Performance Quadrant for the Managing Director for the FY22 STI is 
outlined in section 6. 

5.3.2 STI summary table 

Feature 

Program detail 

Purpose of short- term 
incentive plan 

Reward participants for the delivery of financial and operational 
performance that are key to the success of Service Stream

Minimum performance 
threshold 

Achievement of 90% or more against annual Group EBITDA target before 
the award of incentives under the Group, Divisional or Individual 
Performance will be considered

Performance requirements 

All STIs have performance criteria set across two separate areas: 

1. Group Financial Performance

2.

Individual Performance is set across the following areas:

●

Financial Performance

● Market & Customer

●

Safety & People

● Risk & Governance

Target STI Opportunity 

50% of total fixed remuneration for the Managing Director  

40% of total fixed remuneration for the Chief Financial Officer 

Maximum STI opportunity 

50% of total fixed remuneration for the Managing Director  

40% of total fixed remuneration for the Chief Financial Officer 

Performance period  

1 July 2021 to 30 June 2022 

Assessment period 

August 2022, following the audit of the Group's financial statements 

Payment form 

Cash based payment 

Payment timing 

September 2022 

Board Discretion     

Eligibility 

The Board has discretion to adjust STI payments upwards and downwards 
including to nil in certain circumstance e.g. where an executive has acted 
inappropriately

The Managing Director and CFO are eligible to participate in the STI 
program in the year in which they commence their position with the 
Company 

A pro-rata entitlement will be applied for up to and including start date if 
the start date is pre-31 March 

Post-31 March no employee will be entitled to a pro-rata payment for the 
year in which they commence with the Company 

27 

Service Stream Limited
Directors' report

Termination of employment 

On cessation of employment with the Group prior to the end of 
the assessment period, there is no STI payable 

Treatment of significant items 

From time to time the Group’s performance may be impacted by significant 
items. When this occurs, the Board has the discretion to adjust for 
the impact (positively or negatively) on a case-by-case basis 

5.4 Long-Term Incentive (LTI) 

5.4.1 LTI Overview 

The LTI is an equity-based plan that provides for an incentive award that vests subject to company performance 
over  a  three-year  performance  period.  A  three-year  measure  of  performance  is  considered  to be  the  most 
appropriate  and  reasonable time  period  which  is  consistent  with  market  practice  and  Service  Stream’s  specific 
industry dynamics. 

The LTI operates within the shareholder approved Employee Share Ownership Plan (ESOP), which is overseen 
by the Remuneration and Nomination Committee. The extent of individual participation and the associated number 
of performance rights offered is recommended by the Managing Director and reviewed by the RNC, which will then 
make recommendations to the Board for approval. 

The  LTI  Award  is  in  the  form  of  performance  rights  which  are  issued  to  participating  employees,  with  each 
performance right converting into one ordinary share of Service Stream Limited on meeting the vesting criteria. No 
amounts are paid or payable by the participant on receipt of the performance rights, and the performance rights 
carry neither rights to dividends nor voting rights. 

The number of performance rights granted is based on the employee’s long-term incentive opportunity, which is 
expressed as a percentage of the participant’s total fixed remuneration, and the volume-weighted average market 
price of the Group’s shares over a prescribed period of time or other issue price as deemed appropriate by the 
Board. 

5.4.2 LTI Performance Requirements 

FY22 Tranche 

Performance rights for each of the LTI tranches relevant to FY22 Tranche are subject to service and performance 
criteria being: 

1.

2.

Adjusted  Earnings  Per  Share  (Adjusted  EPS)  growth  over  the  performance  period.  The  Board  considers
Adjusted EPS growth to be an appropriate performance measure for KMP reward as it represents an accurate 
measure of short-term and long-term sustainable profit; and

Relative Total Shareholder Returns (TSR) being calculated as the difference in share price plus the value of
dividends paid on those shares over the performance period, expressed as a percentage of the share price
at  the  beginning  of  the  performance  period.  The  Board  considers  relative  TSR  to  be  an  appropriate
performance measure for KMP reward as it focuses on the extent to which shareholder returns (being income
and capital gain) are generated relative to the performance of an appropriate comparator group.

Adjusted Earnings Per Share (Adjusted EPS) - 50% Weighting 

The Adjusted EPS growth performance condition is based on the Company’s adjusted EPS growth over the three 
years to 30 June 2024. The tranche of performance rights will vest on a pro-rata basis upon achieving the annual 
Adjusted EPS target as set by the Board. 

In FY22 and following the acquisition of LLS and after year-end, the Board reset the Year 1 Adjusted EPS growth 
performance measure for the FY22 Tranche. 

The performance vesting scale that will apply to the performance rights which are subject to the Adjusted EPS 
growth test is outlined in the table below and disclosed in the Board paper on FY22 LTI outcomes: 

28 

% of performance rights that vest 

FY22 EPS Target 

Service Stream Limited
Directors' report

0% 

40% 

Proportional vesting 

100% 

< 5% EPS Growth 

5% EPS Growth 

5% to 10% EPS Growth 

>10% EPS Growth

Relative Total Shareholder Return (TSR) - 50% Weighting 

The  relative  TSR  performance  condition  is  based  on  the  company’s  TSR  performance  relative  to  the  TSR  of 
comparative companies, comprising the ASX 200 Industrials, at the start of the performance period and measured 
over the 3 years to 30 June 2024. If the TSR in the comparison group is ranked from highest to lowest, the median 
TSR is the percentage return to shareholders that exceeds the TSR for half of the comparison companies. The 
75th percentile TSR is the percentage return required to exceed the TSR for 75% of the comparison companies. 

The performance vesting scale that will apply to the performance right which are subject to the TSR test is outlined 
in the table below: 

TSA Ranking 

% of performance rights that vest 

< 50th percentile 

50th percentile 

Above 50th and below 75th percentile 

0% 

40% 

Pro-rata so that 2.4% of the performance rights in the 
tranche will vest for every 1 percentile increase 
between the 50th and below 75th percentile 

75th percentile and above 

100% 

The Board does retain discretion to retain individuals in the LTI plan for factors such as death, total and permanent 
disability or retirement. The Board also retains discretion to vest awards in the form of cash. 

FY20 & F21 Tranches 

% of Performance Rights that 
Vest 

FY21 EPS Target 

(50% weighting) 

FY20 EPS target 

(80% weighting) 

0% 

40% 

Below  Target  and  below  PY 
Adjusted EPS 

Below  Target  and  below  PY 
Adjusted EPS 

Below  Target  but  equal  to  PY 
Adjusted EPS 

Below  Target  but  equal  to  PY 
Adjusted EPS 

Proportional vesting 

Below  Target  but  greater  than  PY 
Adjusted EPS 

Below  Target  but  greater  than  PY 
Adjusted EPS 

100% 

100% of Target and above 

100% of Target and above 

50% of the performance rights granted in FY21 and 20% of the performance rights granted in FY20  tranches will 
vest where the Group’s TSR over the performance period is such that it would rank at or above the 75th percentile 
(full achievement), or the 50th percentile (pro-rata achievement) of a relevant peer group of companies being those 
comprising the ASX 200 Industrials index, as detailed below: 

29 

Service Stream Limited
Directors' report

TSR Ranking 

% of performance rights that vests 

< 50th percentile 

50th percentile 

0% 

50% 

Above 50th and below 75th percentile 

Proportional vesting 

75th percentile or above (top quartile) 

100% 

5.4.3 Performance re-testing 

The  Board  is  strongly  of  the  view  that  the  structure,  conditions,  and  operation  of  the  LTI  scheme  is  the  most 
appropriate for the Group because: 

●

●

the retesting regime at the end of the three-year period (based on average results for that period) allows the
Board to take a longer-term outlook;

the Board is conscious that a contracting business like Service Stream can be subject to market volatility
and encounter issues that adversely impact individual years and therefore a retesting regime at the end of
the three-year period is appropriate;

● management should be rewarded to the extent that the Group's performance over the entire period of review

meets the set targets for that period;

●

●

the review period accords with the average length of the Group’s annuity and panel client contracts, being 3
to 4-year terms, thereby enabling performance under the full term of each contract to be recognised; and

the service criteria (i.e. the requirement that the participant remain employed by the Group at the end of the
three-year period) and the retesting arrangement provide significant focus on a longer time horizon.

30 

Service Stream Limited
Directors' report

5.4.4 FY22 LTI summary table 

Feature 

Program detail 

Purpose of long-term incentive plan 

Reward participants for the delivery of performance which is linked 
to enhancing long-term shareholder value over a three-year period 

Manage  risks  associated  with  a  tendency  to  focus  on  short-
term performance against longer-term performance 

Performance requirements 

All LTIs have performance criteria set across two areas: 

1. Annual Earning Per Share (EPS) growth

2. Relative Total Shareholder Returns (TSR), measured against a
relevant per group being the ASX 200 Industrials index.

LTI Opportunity 

75% of total fixed remuneration for the Managing Director 

60% of total fixed remuneration for the Chief Financial Officer 

Maximum LTI opportunity 

75% of total fixed remuneration for the Managing Director 

60% of total fixed remuneration for Chief Financial Officer 

Performance period 

1 July 2021 to 30 June 2024 

Assessment period 

August 2024, following the audit of the Group's financial statements 

Award form 

Award timing 

Board discretion 

Eligibility 

Performance rights 

September 2024 

The Board has discretion to adjust LTI award including to nil in certain 
circumstance e.g where an executive has acted inappropriately

Selected  Executives  and  Senior  Management  may  be  invited  to 
participate 
they 
commence their position with the Group 

the  LTI  program 

in  which 

the  year 

in 

in 

Termination of employment 

Where a participant ceases employment with the Group prior to the 
end  of  the  assessment  period,  any  unvested  performance  rights 
will be forfeited 

31 

Service Stream Limited
Directors' report

6. Managing Director and Senior Executive Remuneration

Executive remuneration table 

The information provided in the table below has been prepared in accordance with Australian accounting standards. 

Short-term employee benefits 

Post-
employ-
ment 
benefits 

Long-
term 
benefits 

Share-based 
payments 

Year 

Salary 

Termin- 
ation 
benefits 

Short-term 
incentives 

Non-
monetary 

Super 

LSL 

Performance 
rights 

Total 

Fixed 

At 
Risk 

L Mackender 

2022 

    878,997  

-

449,744*

23,568 

16,599 

13,977 

1,382,885 

66% 

34% 

2021 

    878,997  

  -   

-   

  -   

21,694 

16,758 

148,045 

1,065,494 

86% 

14% 

L Kow 

2022 

627,928 

-

302,789*

     31,246 

       1,764 

51,179 

1,014,906 

65% 

35% 

2021 

    578,997 

   -   

P McCann1 

2022 

159,666 

2021 

    458,164 

K Smith2 

2022 

    176,332  

2021 

    528,997  

S Laffey3 

2021 

    110,077  

  -   

  -   

-

-   

-   

-   

-   

  -   

     21,694 

   513 

    95,264 

696,468 

86% 

14% 

 8,128 

   7,856 

3,177 

(37,525)  

141,302 

127% 

-
27%1

-   

    24,384 

     21,694 

    23,221 

    55,896 

583,359 

90% 

10% 

 58,019 

-

7,856 

      7,920 

 2,389  

252,516 

76% 

24% 

  -   

21,694 

10,575 

    66,657 

627,923 

89% 

11% 

-   

-   

  -   

     9,039 

-

-   

5,342 

124,458 

96% 

4% 

-   

239,993 

100% 

0% 

J Ash4 

2021 

 5,296  

232,947 

    -   

-   

1,750 

Total 

2022 

1,842,923 

-

810,552 

8,128 

70,526 

29,460 

30,020 

2,791,609 

70% 

30% 

2021 

 2,560,528 

232,947 

-

24,384

97,565 

51,067 

371,204 

3,337,695 

89% 

11% 

1P McCann ceased as a KMP as of 1 November 2021. His reported remuneration is for the period from 1 July 2021 to that date. During FY22 P 

McCann resigned, forfeiting his existing performance rights. 

2K Smith ceased as a KMP as of 1 November 2021. His reported remuneration is for the period from 1 July 2021 to that date. 

3S Laffey was the Acting Executive General Manager of Energy & Water until 9 November 2020. The position ceased being a KMP role following 

the consolidation of the Utilities operations. 

4J Ash resigned from his position as the Executive General Manager, Network Construction effective 6 July 2020. 

*Short-term incentive  includes  a  one-off  discretionary  bonus  awarded  by the Board for the successful acquisition  and  integration  of  Lendlease
Services

32 

Service Stream Limited
Directors' report

FY22 STI performance outcomes 

2022 STI 

Name 

Paid % 

L Mackender 

77.5% 

L Kow 

79.1% 

L Mackender 

The  table  below  summarises  the  performance  of  the  Managing  Director  against  the  individual  elements  of  his 
scorecard. 

Measure  Weighting 

Target 

Outcome 

Financial 

50% 

Delivery 

30% 

Delivery of Group EBITDA from 
Operations target, which has been 
adjusted for the proforma 
contribution from LLS 

Acquisition and integration of LLS, 
including successful exit from TSA 
by 30 June 2022 

Deliver LLS acquisition synergy 
targets 

Below 
threshold 

Partially 
achieved 

Fully 
achieved 

Above 
target 

Below 
threshold 

Partially 
achieved 

Fully 
achieved 

Above 
target 

Safety & 
People 

15% 

FY22 Annual Group HPIFR Target 
of < 1.61 is met or exceeded 

Below 
threshold 

Partially 
achieved 

Fully 
achieved 

Above 
target 

Risk & 
Governance 

5% 

Restructure Group Executive with 
appointments made to key roles, 
consistent with the enlarged 
business 

Below 
threshold 

Partially 
achieved 

Fully 
achieved 

Above 
target 

Specific financial, commercial and operational targets remain commercially sensitive and as such, have not been 
disclosed.  

33 

Service Stream Limited
Directors' report

FY22 LTI performance outcomes 

There were no LTI awards which vested for the Managing Director or KMP during FY22. 

Summary of grants under LTI 

Name 

Plan 

Balance at 
1 July 2021 

Granted as 
compen-
sation 

Vested 

Forfeited 

Balance at 
30 June 
2022 

Number 

Number 

Number 

Number 

Number 

Fair 
value 
Fair 
value 
when 
granted 
$ 

Fair 
value at 
vesting 

$ 

L Mackender 

FY20 LTI 

238,544 

FY21 LTI 

361,879 

- 

- 

FY22 LTI 

-

794,792 

Total 

600,423 

794,792 

L Kow 

FY21 LTI 

193,076 

- 

Total 

FY22 LTI 

-

193,076 

424,491 

424,491 

P McCann 

FY20 LTI 

76,776 

FY21 LTI 

132,791 

- 

- 

Total 

FY22 LTI 

-

209,567 

324,540 

324,540 

K Smith 

FY20 LTI 

106,903 

FY21 LTI 

162,254 

- 

- 

Total 

Total 

FY22 LTI 

-

269,157 

356,829 

356,829 

1,272,223 

1,900,652 

- 

- 

- 

-

- 

- 

- 

- 

- 

-

-

- 

- 

- 

-

-

(190,835) 

47,709 

524,838  

n/a 

- 

- 

361,879 

652,558  

n/a 

794,792 

516,481  

n/a 

(190,835) 

1,204,380 

- 

- 

- 

193,076 

348,164  

n/a 

424,491 

275,848  

n/a 

617,567 

(76,776) 

(132,791) 

(324,540) 

(534,107) 

165,458 

n/a 

239,455 

n/a 

210,896 

n/a 

-

-

-

- 

(85,522) 

21,381 

230,384  

n/a 

- 

- 

162,254 

292,585  

n/a 

356,829 

231,879  

n/a 

(85,522) 

540,464 

(810,464) 

2,362,411 

The balance at the end of the financial year excludes rights where the performance criteria has not been met in 
relation to their performance period but they have not yet reached their vesting date. 

Tranche 

Number 

Grant date 

Fair value per right at grant date 

FY20 

118,751 

18 September 
2019 

Relative TSR hurdle – 128.4 cps 

EPS hurdle – 237.3 cps 

FY20  
CEO 

47,709 

23 October 2019 

Relative TSR hurdle – 131.1 cps 

EPS hurdle – 242.2 cps 

FY21 

1,558,980 

21 October 2020 

Relative TSR hurdle – 166.8cps 

EPS hurdle – 193.8 cps 

FY22 

3,452,199 

29 October 2021 

Relative TSR hurdle – 55.2 cps 

EPS hurdle – 74.7 cps 

Vesting 
date 

21 
September 
2022 

21 
September 
2022 

21 
September 
2023 

21 
September 

2024 

Performance period 

1 July 2019 - 30 June 
2022 

1 July 2019 - 30 June 
2022 

1 July 2020 - 30 June 
2023 

1 July 2021 - 30 

June 2024 

34 

Service Stream Limited
Directors' report

Shareholding of key management personnel 

The table below sets out the equity in Service Stream held by key management personnel for the 2022 and 2021 
financial years: 

Balance at 
1 July 

Received on 
vesting of 
performance 
rights 

(Disposed) / 
Acquired 
during the 
year 

Balance at 
date of 
appointment 

Balance at 
date of 
resignation 

Balance at 
30 June 

Name 

2022 

L Mackender 

  1,100,700 

L Kow 

       70,000 

P McCann1 

    539,017 

K Smith2 

 2,482,425 

2021 

L Mackender 

1,100,700 

L Kow 

P McCann 

K Smith 

J Ash 

70,000 

538,522 

2,481,930 

-

-

-

- 

- 

- 

-

-

466,901

1,167,660

277,778

-   

-   

-   

495

495

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

1,567,601 

1,237,660 

   816,795 

2,482,425 

1,100,700 

    70,000 

   539,017 

2,482,425 

249,166 

-   

123,411 

125,755 

   -   

1Paul  McCann  ceased  being  a  Key  Management  Personnel  (KMP)  on  1  November  2021.  Shares  acquired  of  277,778  represents  acquisitions 

made during the period he was KMP. Balance at 30 June 2022 represents actual shareholdings at that date. 

2Kevin Smith ceased being a Key Management Personnel (KMP) on 1 November 2021. Balance at 30 June 2022 represents actual shareholdings 

at that date.

7 Non-Executive Directors’ Remuneration 

The Board’s RNC is responsible for reviewing and making recommendations to the Board on the remuneration 
for  the  Non-Executive  Directors.  Non-Executive  Directors  are  remunerated  only  by  way  of  fixed  fees 
(inclusive  of  superannuation  where  applicable).  To  preserve  independence  and  impartiality,  Non-Executive 
Directors  do  not  receive any performance related compensation. 

The  current  maximum  aggregate  fee  pool  for 
is  $1,000,000  as  approved 
by  shareholders  on  23  October  2019.  Board  and  committee  fees   (inclusive  of  superannuation  where 
applicable) are included in the aggregate pool. No changes were made to Non-Executive Director fees in FY22. 

the  Non-Ex ecutive  Directors 

Fees  are  reviewed  annually  taking  into  account  comparable  roles  and  market  data  provided  by  the 
Board’s  independent remuneration advisor. 

35 

Non-Executive Directors' remuneration 

Service Stream Limited
Directors' report

B Gallagher 

G Adcock1 

P Dempsey 

D Page 

E Ward3 

T Coen2 

Total 

Year 

2022 

2021 

2022 

2021 

2022 

2021 

2022 

2021 

2022 

2021 

2022 

2021 

2022 

2021 

Board and 
Committee fees 

Super 

Total 

   182,648 

     18,264 

182,648 

17,352 

   130,000 

130,000 

-

-

   118,722 

     11,872 

118,721 

11,279 

   130,000 

124,361 

     88,175 

   -   

     80,822 

107,763 

-

5,639 

 8,818 

-   

 8,082 

10,237 

   730,367 

     47,036 

663,493 

44,507 

 200,912 

200,000 

130,000

130,000

 130,594 

130,000 

130,000

130,000 

   96,992 

 -   

   88,904 

118,000 

 777,402 

708,000 

1G Adcock’s remuneration was paid to Ausadcock Pty Ltd, a company in which Mr Adcock has a beneficial interest.  

2T Coen’s remuneration was paid up to the date of his retirement on 10 March 2022. 

3E Ward’s remuneration was paid from her start date of 6 September 2021. 

36 

Service Stream Limited
Directors' report

Non-Executive Directors’ Shareholding 

Balance at 1 
July 

Received on 
vesting of 
performance 
rights 

(Disposed) / 
Acquired 
during the 
year 

Balance at date 
of appointment 

Balance at 
date of 
resignation 

Balance at 
30 June 

Name 

2022 

B Gallagher 

  3,299,673 

G Adcock 

       70,000 

T Coen1 

38,444,918 

P Dempsey 

  1,050,000 

D Page 

     509,800 

E Ward2 

2021 

  -   

B Gallagher 

  3,299,673 

G Adcock 

       50,000 

T Coen 

38,444,918 

P Dempsey 

  1,050,000 

D Page 

     443,293 

-

-

-

-

-

- 

- 

-

- 

- 

-

700,327

23,333

1,281,497

350,000

137,001

 -   

-   

20,000

-   

-   

66,507

- 

- 

-

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

  4,000,000 

       93,333 

39,726,415

 -   

- 

1,400,000 

- 

     646,801 

      -   

-   

- 

- 

  3,299,673 

       70,000 

-  38,444,918 

- 

- 

  1,050,000 

     509,800 

1T Coen retired as Non-Executive Director effective 10 March 2022. 

2Elizabeth Ward was appointed as an Independent Non-Executive Director effective 6 September 2021. Ms Ward has advised the Chairman that 

she intends to purchase SSM shares on-market following the cessation of the Company’s Closed Period for securities trading, in accordance with 

and as specified in the Company’s Securities Trading Policy. 

37 

The Directors’ report is signed in accordance with a resolution of the Directors made pursuant to s.298(2) of the 

Service Stream Limited
Directors' report

Corporations Act 2001. 

On behalf of the Directors 

Brett Gallagher  

Chairman 

26 August 2022 

Leigh Mackender  

Managing Director 

26 August 2022 

38 

Auditor’s Independence Declaration 

As lead auditor for the audit of Service Stream Limited for the year ended 30 June 2022, I declare that 
to the best of my knowledge and belief, there have been:  

(a) no contraventions of the auditor independence requirements of the Corporations Act 2001 in

relation to the audit; and

(b) no contraventions of any applicable code of professional conduct in relation to the audit.

This declaration is in respect of Service Stream Limited and the entities it controlled during the period.

Trevor Johnston 
Partner 
PricewaterhouseCoopers 

Melbourne 
26 August 2022 

PricewaterhouseCoopers, ABN 52 780 433 757 
2 Riverside Quay, SOUTHBANK  VIC  3006, GPO Box 1331, MELBOURNE  VIC  3001 
T: 61 3 8603 1000, F: 61 3 8603 1999, www.pwc.com.au 

Liability limited by a scheme approved under Professional Standards Legislation. 

39 

Service Stream Limited

Consolidated  statement  of  profit  or  loss  and  other  comprehensive income
for the financial year ended 30 June

Revenue from continuing operations
Revenue from contracts with customers
Other income

Expenses

Employee salaries and benefits

Subcontractor fees

Raw materials and consumables used

Consulting and temporary staff fees

Company administration and insurance expenses

Occupancy expenses

Technology and communication services

Motor vehicle expenses

Depreciation and amortisation

Impairment

Net finance costs

Other expenses

Share of profits from investment in joint ventures and associates

(Loss) / profit before tax

Income tax expense

(Loss) / profit for the year

Total comprehensive (loss) / income for the year

Notes

3
4

6

14

5

25

7

(Loss) / profit attributable to the equity holders of the parent

Total comprehensive (loss) / income attributable to equity holders of the parent

2022
$'000

1,513,804
2,733
1,516,537

(381,866)

(901,477)

(88,111)

(20,058)

(11,359)

(5,280)

(29,772)

(13,278)

(53,322)

(38,206)

(7,163)

(2,919)

2,192
(34,082)

(2,242)

(36,324)

(36,324)

(36,324)

(36,324)

2021
$'000

803,006
1,157
804,163

(218,722)

(409,284)

(51,499)

(7,999)

(6,591)

(3,495)

(15,553)

(11,884)

(29,291)

-

(4,044)

(3,983)

-

41,818

(12,544)

29,274

29,274

29,274

29,274

Earnings per share
Basic (cents per share)

Diluted (cents per share)

8

8

(6.09)

(6.09)

7.15

7.15

Notes to the financial statements are included on pages 44 to 85

40

 
Consolidated balance sheet
at 30 June

ASSETS

Current assets

Cash and cash equivalents

Trade and other receivables

Inventories

Accrued revenue

Other assets

Current tax asset

Total current assets

Non-current assets

Investments accounted for using the equity method

Property, plant and equipment

Right-of-use assets

Intangible assets

Total non-current assets

Total assets

LIABILITIES
Current liabilities

Trade and other payables

Provisions

Lease liabilities

Current tax liabilities

Total current liabilities

Non-current liabilities

Deferred tax liability (net)

Provisions

Borrowings

Lease liabilities

Total non-current liabilities

Total liabilities

Net assets

EQUITY
Capital and reserves

Contributed equity

Reserves

(Accumulated losses) / retained earnings

Total equity

Service Stream Limited

Notes

2022
$'000

2021
$'000

20

9

10

11

12

7

25

13

15

14

16

17

15

7

7

17

20

15

18

68,677

105,011

14,738

273,841

9,992

7,889

50,573

46,821

6,837

88,418

4,898

-

480,148

197,547

5,606

59,643

52,529

451,729

569,507

-
13,170

29,963

306,746

349,879

1,049,655

547,426

267,472

62,350

18,304

-

103,520

23,710

11,197

3,732

348,126

142,159

38,253

7,117

148,907

39,156

233,433

18,964

6,672

33,783

22,516

81,935

581,559

224,094

468,096

323,332

499,682

(12,024)

(19,562)

468,096

318,721

(12,151)

16,762

323,332

Notes to the financial statements are included on pages 44 to 85

41

Consolidated statement of changes in equity
for the financial year ended 30 June

Contributed 
equity

Employee equity-
settled benefits 
reserve

Retained earnings/ 
(accumulated 
losses)

$'000

$'000

$'000

314,741

(11,109)

Balance at 1 July 2020

Profit for the period

Total comprehensive income for the year

Equity-settled share-based payments, 
inclusive of tax adjustments
Issue of shares (net of transaction costs)

Acquisition of treasury shares

Issue of treasury shares to employees

Dividends paid

Balance at 30 June 2021

Loss for the period

Total comprehensive loss for the year

Equity-settled share-based payments, 
inclusive of tax adjustments
Issue of shares (net of transaction costs)

Acquisition of treasury shares

Issue of treasury shares to employees

Balance at 30 June 2022

-

-

-

2,023

(2,023)

2,023

1,957

318,721

-

180,961

(204)

204

499,682

-

-

981

-

-

(2,023)

-

(12,151)

331

-

-

(204)

(12,024)

Service Stream Limited

Total

$'000

321,796

29,274

29,274

981

2,023

(2,023)

-

(28,719)

323,332

(36,324)

(36,324)

331

180,961

(204)

-

18,164

29,274

29,274

-

-

-

-

(30,676)

16,762

(36,324)

(36,324)

-

-
-

-

(19,562)

468,096

Notes to the financial statements are included on pages 44 to 85

42

Consolidated statement of cash flows 
for the financial year ended 30 June

Cash flows from operating activities

Receipts from customers (including GST)

Payments to suppliers and employees (including GST)

Interest received

Interest and facility costs paid

Income taxes paid

Dividends from joint venture associates

Net cash provided by operating activities

Cash flows from investing activities
Payments for plant and equipment

Proceeds from the sale of plant and equipment

Payments for intangible assets

Payment for businesses (net of cash acquired)

Net cash used in investing activities

Cash flows from financing activities
Purchase of shares (net of transaction costs)

Proceeds from issue of shares (net of transaction costs)

Principal elements of lease payments

Dividends paid

Proceeds from borrowings

Repayment of borrowings

Net cash provided by / (used in) financing activities

Net increase / (decrease) in cash held

Cash at the beginning of the year

Cash at the end of the year

Service Stream Limited

Notes

2022
$'000

2021
$'000

1,647,293

(1,572,048)

99

(6,839)

(10,783)

825

58,547

887,100

(812,675)

40

(4,738)

(24,180)

-

45,547

(3,014)

1,175

(2,365)

(313,537)

(317,741)

(204)

179,228

(16,739)

-

500,013

(385,000)

277,298

18,104

50,573

68,677

(3,184)

1,055

(6,710)

-

(8,839)

-

-

(11,888)

(28,719)

-

(25,000)

(65,607)

(28,899)

79,472

50,573

20

29

20

Notes to the financial statements are included on pages 44 to 85

43

Service Stream Limited

Service Stream Limited
Notes to the consolidated financial statements
for the year ended 30 June 2022

Notes to the consolidated financial statements

1 

 General information 

 Page 45

Section A: Business performance

Section B: Operating assets & liabilities

2 

 Segment information

Page 45

9 

 Trade and other receivables

3 

 Revenue from contracts with customers Page 47

10    Inventories

4 

 Other income

Page 48

11    Accrued revenue

5 

 Net finance costs

Page 48

12    Other assets

6 

 Other expense items

Page 48

13    Property, plant and equipment

7 

 Income tax expense

Page 49

14    Intangible assets

8 

 Earnings per share

Page 51

15    Leases

16    Trade and other payables

17    Provisions

Section C: Capital and financing

Section D: Group structure

18   Contributed equity

Page 59

24 

 Subsidiaries

19   Dividends

Page 59

25 

 Joint arrangements

20   Notes to the consolidated statement of
       cash flows

Page 60

26 

 Deed of cross guarantee

21   Financial instruments

Page 61

27 

 Related party transactions

22   Capital risk management

Page 64

28 

 Parent entity information

23   Share-based payments

Page 64

29 

 Business combinations

Page 52

Page 52

Page 52

Page 53

Page 53

Page 54

Page 56

Page 57

Page 58

Page 67

Page 68

Page 69

Page 70

Page 70

Page 72

Section E: Unrecognised items

Section F: Other

30   Contingent assets and liabilities

Page 74

32 

 Remuneration of auditors

Page 74

31   Events after the reporting period

Page 74

33 

 Significant accounting policies

Page 74

34 

 Critical accounting judgements and 

key sources of estimation uncertainty

Page 85

44

Service Stream Limited
Notes to the consolidated financial statements

1 General information 

Service Stream Limited (the Company) is a limited company incorporated in Australia and listed on the Australian Securities 
Exchange (ASX: SSM).

Service Stream Limited's registered office and its principal place of business is Level 4, 357 Collins Street, Melbourne, 
Victoria 3000.

The principal activities of the Company and its subsidiaries (the Group) are described in note 2.

2 Segment information

(a) Products and services from which reportable segments derive their revenues

The Group's operating segments have been determined based on the nature of the business activities undertaken by the
Group and by reference to the structure of internal reporting that is prepared and provided to the chief operating decision
maker, being the Managing Director, who provides the strategic direction and management oversight of the Group in terms
of monitoring results and approving strategic planning for the business.

The Group acquired Service Stream Maintenance Pty Ltd (formerly Lendlease Services Pty Ltd) and its controlled entities
("LLS") on 1 November 2021 (refer note 29). This resulted in a re-organisation of its segments with the creation of a new
reportable segment, Transport, and the combining of the Telecommunications and Utilities segments into Service Stream’s
existing structure.

The principal services of the Group's reportable segments are as follows:

Telecommunications

Telecommunications provides a wide range of operations, maintenance, installation, design and
construction services to the owners of
fixed-line and wireless telecommunication networks in
Australia. Service capability includes customer connections, service and network assurance, site
acquisition, engineering, design, construction and installation of broadband, wireless and fixed-line
project services, as well as minor projects for asset remediation, augmentation and relocation.
Principal customers include nbn co, Optus, Telstra and other telecommunications providers. 

Utilities

Transport

Utilities provides operations, maintenance, design and construction services, as well as a wide
range of specialist metering, new energy and inspection services to gas, water and electricity
network owners and other customers in Australia. Service capability includes asset upgrades and
replacement, engineering, design and construction of network assets and energy-related products,
meter reading and network assurance, as well as specialist inspection, auditing and compliance
services.

Transport provides long-term operational support and maintenance services to public and private
road and tunnel asset owners. Service capabilities include road network maintenance, control room
operations, minor civil construction services and installation and operation of intelligent transport
systems (ITS).

Performance is measured on the segment result which is EBITDA from Operations (earnings before depreciation and
amortisation, interest, taxation, non-operational costs* and adjustments for equity accounted joint ventures) as included in
the internal management reports that are reviewed by the Managing Director.

The segment results include the allocation of overheads that can be directly attributable to an individual business segment.
Costs relating to certain head office functions and non-operational activities are managed at Group level and not allocated
to the Group's segments. The information presented to the Managing Director does not report on segment assets and
liabilities and as such is not presented in this report.

*Non-operational cost items represent acquisition, integration and restructuring costs (refer note 6 (c)).

45

Service Stream Limited
Notes to the consolidated financial statements

2 Segment information (continued)

(b) Segment revenue and results

30 June 2022

Telecommunications

Utilities

Transport

Eliminations/
Unallocated

Segment revenue
Other income
Share of revenue from joint ventures
Total revenue (including joint venture)1

$'000
639,898
70
-
639,968

$'000
695,354
1,633
-
696,987

$'000
171,977
871
47,230
220,078

$'000
6,575
159
-
6,734

Total

$'000
1,513,804
2,733
47,230
1,563,767

EBITDA from Operations2

61,509

19,533

9,864

208

91,114

30 June 2021

Telecommunications

Utilities

Transport

Segment revenue
Other income
Share of revenue from joint ventures
Total revenue (including joint venture)1

$'000
392,378
7
-
392,385

$'000
411,541
1,745
-
413,286

$'000
-
-
-
-

Eliminations/
Unallocated

$'000
(913)
(595)
-
(1,508)

Total

$'000
803,006
1,157
-
804,163

EBITDA from Operations2

57,783

29,048

-

(6,720)

80,111

1This is a non-statutory disclosure as it includes other income and Service Stream's share of revenue from equity accounted joint
ventures.

2Performance is measured using EBITDA from Operations. In prior periods, the segment information presented Statutory EBITDA as the
performance measure which included non-operational costs. These costs were classified as unallocated items and as such, the results for 
the reportable segments remain unchanged.

Reconciliation of EBITDA from Operations to net profit after tax

EBITDA from Operations
Adjustments for joint ventures
Depreciation and amortisation
Impairment expense
Non-operational costs (before tax) (refer note 6 (c))
Net finance costs
Income tax expense
Net (loss) / profit after tax

(c) Information about major customers

2022
$'000
91,114
(968)
(53,322)
(38,206)
(25,537)
(7,163)
(2,242)

(36,324)

2021
$'000
80,111
-
(29,291)
-
(4,958)
(4,044)
(12,544)
29,274

In the current reporting period, there was one major customer (2021: one customer) which contributed more than 10% to
the Group's revenue. The relevant revenue by segment is shown below:

Largest customer 2022:  Telecommunications $419 million  (2021: Telecommunications $307 million). 

No other customer contributed to 10% or more of the Group's total revenue. 

46

3 Revenue from contracts with customers

(a) Revenue from contracts with customers

Revenue

(b) Disaggregation of segment revenue

Service Stream Limited
Notes to the consolidated financial statements

2022
$'000
1,513,804
1,513,804

2021
$'000
803,006
803,006

The Group derives revenue from the transfer of goods and services over time and at a point in time. The table below 
provides a disaggregation of reportable segment revenues from contracts with customers.

30 June 2022

Telecommunications

Utilities

Transport

Other

Segment revenue
Intra / Inter-segment revenue
Revenue from contracts with customers

Timing of revenue recognition

 At point in time
 Over time

Revenue from contracts with customers

$'000

639,898

-
639,898

$'000

695,354

-
695,354

$'000

171,977

-
171,977

$'000

7,126

(551)
6,575

Total

$'000

1,514,355

(551)
1,513,804

335,861
304,037
639,898

264,855
430,499
695,354

7,596
164,381
171,977

5,593
982
6,575

613,905
899,899
1,513,804

30 June 2021

Telecommunications

Utilities

Transport

Other

Total

Segment revenue
Intra / Inter-segment revenue
Revenue from contracts with customers

Timing of revenue recognition

 At point in time
 Over time

Revenue from contracts with customers

$'000
392,378
-
392,378

$'000
411,541
-
411,541

284,584
107,794
392,378

141,400
270,141
411,541

$'000
-
-
-

-
-
-

(c) Assets and liabilities related to contracts with customers

Revenue recognised that was included in contract liability balance at the beginning 
of the period

$'000
-
(913)
(913)

-
(913)
(913)

2022
$'000

8,511

$'000
803,919
(913)
803,006

425,984
377,022
803,006

2021
$'000

10,435

Revenue (reversed) from performance obligations satisfied in previous periods

(1,339)

(536)

47

Service Stream Limited
Notes to the consolidated financial statements

3 Revenue from contracts with customers (continued)

(d) Significant estimates

The Group's revenue is recognised when and as the control of the goods and services are transferred to its customers.

Ticket of work services and cost reimbursable contract

Revenue is recognised based on the transaction price as specified in the contract, net of estimated achievements of the
variable considerations. Judgement is required in determining the Group's total transaction price. Accumulated experience
is used to estimate and provide for the variable considerations applicable, and revenue is only recognised to the extent that
it is highly probable that a significant reversal will not occur.

Project delivery

Revenue is recognised based on the proportion of contract costs incurred for work performed to date relative to the
estimated total contract costs (percentage of completion method). Judgement is required in determining the Group's total
progress and total contract costs, net of variable considerations on each project delivery. Accumulated experience is used
to estimate this progress and total contract costs. Revenue is only recognised to the extent that it is highly probable that a
significant reversal will not occur.

No element of financing is deemed present as sales are generally made with credit terms of 30 days, which is consistent
with market practice. The Group's obligation to warranty claims under the standard warranty terms is recognised as a
provision, see note 17.

4 Other income

Gain on disposal of assets
Other

5 Net finance costs

Interest received
Interest expense: leases
Interest expense: borrowings
Facility establishment costs

6 Other expense items

(a) Depreciation and amortisation expense

Depreciation of plant and equipment
Depreciation of right-of-use assets
Amortisation of software
Amortisation of customer contracts / relationships

Notes

13
15
14
14

2022
$'000
470
2,263
2,733

2022
$'000
(99)
1,624
4,865
773
7,163

2022
$'000
15,196
17,296
6,806
14,024
53,322

2021
$'000
843
314
1,157

2021
$'000
(40)
957
2,467
660
4,044

2021
$'000
4,892
11,256
4,291
8,852
29,291

48

Service Stream Limited
Notes to the consolidated financial statements

6 Other expense items (continued)

(b) Employee benefit expense

Superannuation expense
Equity-settled share-based payments

(c) Non-operational expenses

Individual non-operational items included in profit / loss before income tax
Acquisition costs1
Business integration and restructuring costs2
Total non-operational costs (before tax)
Tax on non-operational costs
Non-operational costs after tax

2022
$'000
32,237
332
32,569

2022
$'000

4,364
21,173
25,537
(5,703)
19,834

2021
$'000
16,654
1,288
17,942

2021
$'000

3,470
1,488
4,958
(1,487)
3,471

1Acquisition costs in 2022 relate to acquisition of Lendlease Services (Refer to note 29).
2Costs associated with business separation and integration related activities primarily in relation to the acquisition of Lendlease Services.

7 Income tax expense

(a) Income tax recognised in profit or loss

Tax expense comprises:
Current tax expense
Over provision in prior years
Deferred tax
Income tax expense

(b) Reconciliation of income tax expense to tax payable

(Loss) / profit from continuing operations
Tax at the Australian tax rate of 30%

Tax effect of amounts which are not deductible (taxable) in calculating taxable income

 Goodwill impairment
 Other non-deductible expenses
 Franking credits on dividends received
 Over provision in prior years

Income tax expense as per consolidated statement of profit or loss and other 
comprehensive income

Over provision in prior years
Movement through deferred tax (note: 7c)
Tax payable

Less current year tax instalments paid during the year
Net income tax (refundable) / payable

2022
$'000

-
(806)
3,048
2,242

2022
$'000
(34,082)
(10,225)

11,462
2,014
(203)
(806)

2,242

806
(3,048)
-

(7,889)
(7,889)

2021
$'000

17,347
-
(4,803)
12,544

2021
$'000
41,818
12,545

-
(1)
-
-

12,544

-
4,803
17,347

(13,615)
3,732

Effective tax rate
30%
The tax rate used in the above reconciliation is the corporate tax rate of 30% payable by Australian corporate entities on
taxable profits under Australian tax law. There has been no change in the corporate tax rate when compared with the
previous reporting period.

7%

49

Service Stream Limited
Notes to the consolidated financial statements

7 Income tax expense (continued)

(c) Deferred tax balances

Deferred tax balances arise from the following:

2022

Temporary differences
Trade and other receivables
Accrued revenue
Trade, other payables and provisions
Share issue costs
Tax Losses
Employee benefits
Plant and equipment
Customer contracts / relationships
Right of use assets
Lease liabilities 
Other

2021
Temporary differences
Trade and other receivables
Accrued revenue
Trade, other payables and provisions
Share issue costs
Employee benefits
Plant and equipment
Customer contracts / relationships
Right of use assets
Lease liabilities 
Other

Opening 
balance

Timing 
difference 
related to 
prior 
periods1

DTL (Net) 
Acquired 
through 
Acquisition

Charged to 
Income

Charged to 
equity

Closing 
balance

$'000

$'000

$'000

$'000

$'000

$'000

175
(15,150)
1,936
1,081
-
8,734
(346)
(17,131)
(8,989)
10,114
612
(18,964)

-
-
649
(520)
-
-
-
-
-
-
(261)
(132)

105
178
5,773
-
-
8,788
712
(33,270)
-
84
(212)
(17,842)

(12)
(46,907)
933
(511)
38,585
1,200
(302)
4,207
(6,770)
7,040
(511)
(3,048)

-
-
-
1,718
-
15
-
-
-
-
-
1,733

268
(61,879)
9,291
1,768
38,585
18,737
64
(46,194)
(15,759)
17,238
(372)
(38,253)

Opening 
balance

Timing 
difference 
related to 
prior 
periods1

DTL (Net) 
Acquired 
through 
Acquisition

Charged to 
Income

Charged to 
equity

Closing 
balance

$'000

$'000

$'000

$'000

$'000

$'000

290
(21,664)
5,207
70
9,939
177
(19,787)
(8,727)
10,009
679
(23,807)

-
-
-
303
-
46
-
-
-
-
349

-
-
-
-
-
-
-
-
-
-
-

(115)
6,514
(3,271)
708
(896)
(569)
2,656
(262)
105
(67)
4,803

-
-
-
-
(309)
-
-
-
-
-
(309)

175
(15,150)
1,936
1,081
8,734
(346)
(17,131)
(8,989)
10,114
612
(18,964)

1The prior period timing difference arose from a true-up of deferred tax and tax payable position at balance date to the subsequent tax
return lodgement date.

Deferred tax assets and liabilities have been offset by the Group and are presented in the consoldiated balance sheet as a 
net deferred tax liability.

50

Service Stream Limited
Notes to the consolidated financial statements

7 Income tax expense (continued)

(d) Tax consolidation

Reliance of tax consolidation to the Group

The  Company  and  all  its  wholly-owned  Australian  resident  entities  are  part  of  a  tax-consolidated  group  under  Australian
taxation law. Service Stream Limited is the head entity in the tax-consolidated group. The members of the tax-consolidated
group are identified in note 24. A tax funding arrangement and a tax sharing agreement have been entered into between the
entities. As such a notional current and deferred tax calculation for each entity as if it were a taxpayer in its own right has
been  performed  (except  for  unrealised  profits,  distributions  made  and  received  and  capital  gains  and  losses  and  similar
items arising on transactions within the tax consolidated group which are treated as having no tax consequences). Current
tax liabilities and assets and deferred tax assets arising from unused tax losses and tax credits of the members of the tax-
consolidated group are recognised by the Company (as head enitity in the tax consolidation group).

Nature of tax funding arrangements and tax sharing agreements

Enities  within the tax-consolidated group have entered into a tax arrangement and a tax sharing agreement with the head
entity.  Under  the  terms  of  the  tax funding arrangement,  Service  Stream  Limited and  each of  the other  entities  in  the tax-
consolidated group have agreed to pay or receive a tax equivalent payment to or from the head entity, based on the current
tax liability or current tax asset of the entity. 

8 Earnings per share

Basic earnings / (loss) per share:
Total basic earnings / (loss) per share

Diluted earnings / (loss)  per share1 :
Total diluted earnings / (loss) per share

Basic and diluted earnings per share

2022
Cents per 
share

2021
Cents per 
share

(6.09)

7.15

(6.09)

7.15

The earnings and weighted average number of ordinary shares used in the calculation of basic earnings per share are as 
follows:

(Loss) / profit for the year attributable to owners of the Company
(Loss) / Earnings used in the calculation of basic EPS

Weighted average number of ordinary shares used as the denominator in calculating basic 
earnings per share

Shares deemed to be issued for no consideration in respect of employee share schemes

Weighted average number of ordinary shares for the purposes of diluted earnings per share

2022
$'000
(36,324)
(36,324)

2022
$'000

2021
$'000
29,274
29,274

2021
$'000

596,100

409,477

-
596,100

229
409,706

1Weighted  average  number  of  shares  used  in  basic  and  diluted  Earnings  Per  Share  calculation  is  the  same  for  FY22. 

Weighted average number of shares used in diluted Earnings Per Share calculation excludes unallocated treasury shares.

51

Service Stream Limited
Notes to the consolidated financial statements

9 Trade and other receivables

Current
1 Month
2 Months
3 Months
Over 3 months

Other receivables

Trade 
receivables
2022
$'000
82,988
10,854
2,692
2,077
6,433
105,044

Expected 
credit loss
2022
$'000
(173)
(125)
(138)
(283)
(177)
(896)

Trade 
receivables
2021
$'000
38,933
5,007
282

Expected 
credit loss
2021
$'000
(70)
(74)
(19)

63
1,336
45,621

(16)
(404)
(583)

Total

2022
$'000
82,815
10,729
2,554
1,794
6,256
104,148
863
105,011

Total

2021
$'000
38,863
4,933
263

47
932
45,038
1,783
46,821

Trade receivables are amounts due from customers for goods sold or services performed in the ordinary course of
business. All new customers are subject to credit checks using external credit reporting agency information to ascertain
their risk profile against both internal and industry benchmarks and are used in determination of appropriate credit limits.
They are generally due for settlement within 30 days and therefore are all classified as current. Trade receivables are
recognised initially at
financing
components, then they are recognised at fair value. The Group holds the trade receivables with the objective to collect the
contractual cash flows and therefore measures them subsequently at amortised cost using the effective interest method.
Details about the Group's impairment policies and the calculation of the loss allowance are provide note 21(c).

is unconditional, unless they contain significant

the amount of consideration that

10 Inventories

Inventories

2022
$'000
14,738

14,738

2021
$'000
6,837

6,837

Inventories recognised as an expense during the year ended 30 June 2022 amounted to $88,111,000 (2020: $51,499,000).
These were included in the raw materials and consumables used line item in the consolidated statement of profit and loss
and other comprehensive income.

Write-downs of inventories to net realisable value amounted to $348,000 (2021: nil). These were recognised as an expense
during the year ended 30 June 2022 and included in raw materials and consumables in the consolidated statement of profit
or loss and other comprehensive income. 

11 Accrued revenue

Accrued revenue

2022
$'000
273,841

273,841

2021
$'000
88,418

88,418

Accrued revenue is defined as a contract asset under AASB 15. The accrued revenue balance represents revenue which
has yet to be invoiced to customers due to work not yet reaching a stage where it can be invoiced and where the Group's
customers require payment claims to be submitted and approved prior to invoices being issued. The Group adopts the
principle consistent with AASB 15 and will not recognise revenue until it is considered to be highly probable which has
historically resulted in a high level of recoverability of amounts invoiced. Where work has not yet reached a stage where it
can be invoiced, revenue is accrued in line with the Group's accounting policies as outlined at note 33(f) revenue
recognition. Details about the Group's impairment policy and assessment of the loss allowance are provided in note 21(c).

The Group is not subject to any significant financing component and the transaction price within the customer contracts
have not been adjusted. The Group has opted to apply the practical expedient available under AASB 15.121 whereby the
financing component of the performance obligations are not disclosed further as they have an original expected duration of
one year or less. 

52

Service Stream Limited
Notes to the consolidated financial statements

2022
$'000
9,356
636
9,992

2021
$'000
3,748
1,150
4,898

Land

$'000

Leasehold
improvements

Plant and 
equipment

Motor
vehicles

Total

$'000

$'000

$'000

$'000

-
-
-
-
-

-
-
-

-
2,150
-
-
-
2,150

2,150
-
2,150

1,132
-
(34)
(478)
620

9,657
(9,037)
620

620
278
-
-
(310)
588

9,936
(9,348)
588

9,459
3,180
(145)
(3,168)
9,326

29,642
(20,316)
9,326

9,326
44,460
2,651
(488)
(10,188)
45,761

74,262
(28,501)
45,761

4,565
4
(99)
(1,246)
3,224

15,156
3,184
(278)
(4,892)
13,170

5,934
(2,710)
3,224

45,233
(32,063)
13,170

3,224
12,472
363
(217)
(4,698)
11,144

13,170
59,360
3,014
(705)
(15,196)
59,643

16,532
(5,388)
11,144

102,880
(43,237)
59,643

12 Other assets

Prepayments
Other

13 Property, plant and equipment

Year Ended 30 June 2021
Opening net book value
Additions
Disposals1
Depreciation charge
Closing net book value

At 30 June 2021
Cost
Accumulated depreciation
Net book value

Year Ended 30 June 2022
Opening net book value
Acquired through business combination
Additions
Disposals1
Depreciation charge
Closing net book value

At 30 June 2022
Cost
Accumulated depreciation
Net book value

1Disposals are net of accumulated depreciation.

53

14 Intangible assets

Year Ended 30 June 2021
Opening net book value
Additions
Amortisation charge
Closing net book value

At 30 June 2021
Cost1
Accumulated amortisation
Net book value

Year Ended 30 June 2022
Opening net book value
Acquired through business combination
Additions
Amortisation charge
Goodwill impairment
Closing net book value

At 30 June 2022
Cost
Accumulated amortisation & impairment
Net book value

Service Stream Limited
Notes to the consolidated financial statements

Software

$'000

Customer 
contracts and 
relationships
$'000

17,242
6,710
(4,291)
19,661

55,251
(35,590)
19,661

19,661
8,291
2,365
(6,806)
-
23,511

65,907
(42,396)
23,511

65,954
-
(8,852)
57,102

86,771
(29,669)
57,102

57,102
102,700

-
(14,024)
-

145,778

189,471
(43,693)
145,778

Goodwill

$'000

229,983

-
-

229,983

229,983

-

229,983

229,983
90,663
-
-
(38,206)
282,440

320,646
(38,206)
282,440

Total

$'000

313,179
6,710
(13,143)
306,746

372,005
(65,259)
306,746

306,746
201,654
2,365
(20,830)
(38,206)
451,729

576,024
(124,295)
451,729

1The cost of goodwill represents the net carrying value at balance date.

(a) Impairment tests for goodwill

Goodwill and indefinite life intangible assets are tested annually for impairment. An impairment loss is recognised if the
carrying amount of an asset or cash-generating unit (CGU) exceeds its recoverable amount. It is Management's judgement
that the CGU is at its lowest level of aggregation and no further distinctions can be made. The judgements and assumptions
used in such determination are Management's best estimates based on the current market dynamics, business operations,
service offerings,
interactions with its customers and operational synergies achieved. Changes impacting these
assumptions could result in changes in the determination of CGU's and recognition of impairment charges in future periods. 

For the legacy Service Stream business, goodwill
the
acquisition of Service Stream Maintenance has created a new CGU, which is also tested as a standalone business. A
summary of Group's carrying amount of goodwill by CGU is presented below.

is monitored at the level of operating segments. Additionally,

Telecommunications
Energy and Water
Comdain
Service Stream Maintenance

2022
$'000
71,450
20,042
100,285
90,663
282,440

54

Service Stream Limited
Notes to the consolidated financial statements

14 Intangible assets (continued)

(b) Key assumptions used the calculation of recoverable amount

The recoverable amount of an asset or CGU is the greater of its value in use or its fair value less costs to sell. In assessing
value in use, the estimated future cash flows are discounted to their present value using a discount rate that reflects current
market assessments of the time value of money and the risks specific to the asset or CGU. Fair value is the price that would
be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants in its principal
or most advantageous market at the measurement date. It is measured using the assumptions that market participants
would use when pricing the asset or liability, assuming that market participants act in their economic best interest. A fair
value measurement of a non-financial item assumes it is put to its highest and best use. 

The  recoverable  amount  of  the  Comdain  CGU  was  determined  through  a  fair  value  less  costs  to  sell  calculation  using  a
detailed 5-year cash flow financial model with revenue and earnings forecasts, discount rate and costs to sell reflective of a
market  participant's  view  of  valuing  the  business.  The  fair  value  measurement  was  categorised  as  a  Level-3  fair  value
based on the inputs in the valuation technique used (refer note 21 on for further details on fair value measurements).

The  recoverable  amount  of  all  other  CGUs  are  determined  based  on  a  value-in-use  calculation  which  uses  cash  flow
projections  based  on  financial  forecasts  covering  a  5-year  period.  These  forecasts  are  based  on  historical  performance
combined with management's expectations of future performance based on prevailing and anticipated market factors. 

The cash flows are based on board approved budget covering a one-year period together with management prepared cash
flows through to FY2027 with a terminal growth rate applied thereafter. Management's determination of cash flow
projections are based on past performance and its expectations for the future. The cash flows assume that all businesses
continue  to undertake significant work with new and existing customers. This assumes existing contracts are extended, new 
contracts are awarded and margins remain relatively stable. 

The following table sets out the key assumptions for all CGUs with goodwill allocated to them:

Revenue growth rate1 
Terminal growth rate

Pre-tax discount rate

15 year compounded annual growth rate to FY2027

Telecommunications Energy & Water

Comdain

Service Stream 
Maintenance

5.9%

2.5%

12.6%

6.3%

2.5%

12.3%

8.4%

2.5%

12.5%

2.4%

2.5%

12.7%

In FY22, the Comdain business experienced challenging trading conditions caused by multiple and prolonged wet weather
events  and  resourcing  constraints  affecting  a  major  Queensland  project.  The  cash flows  used  in  determining recoverable
amount  assumes  a  return  to  normalised  trading  conditions  in  FY23.  The  forecast  compound  average  annual  earnings
growth over the forecast period from a base of FY23 used is 9.9%.

A post-tax discount rate to post-tax cash flows has been applied as the valuation calculated using this method closely
approximates applying pre-tax discount rates to pre-tax cash flows.

The terminal growth rate represents estimates of the CGUs growth to perpetuity.

Impairment of the Energy and Water CGU goodwill

Goodwill in the Energy and Water CGU was assessed for impairment at December 2021 with Management indicating that
any reasonable possible change in key assumptions could lead to a potential impairment. The underlying assumption on
revenue forecast assumed a return to pre-COVID activity levels. However, the business has seen a slower than expected
recovery particularly with continued resourcing issues and volume reductions in metering activity. Consequently, the Group
has tested impairment in this category and it was determined that the carrying value of the CGU of $67.7 million exceeds its
recoverable amount by approximately $38.2 million, resulting in a goodwill impairment.

55

Service Stream Limited
Notes to the consolidated financial statements

14 Intangible assets (continued)

(b) Key assumptions used the calculation of recoverable amount (continued)

Impact of possible changes in key assumptions

For the Comdain CGU, the carrying value approximates its recoverable amount. If operational earnings for the forecast
period (including the terminal year) reduced by 10%, the group would have had to recognise an impairment against goodwill
of $28.8 million. If the discount rate applied to the cash flow projections of this CGU had been 1% higher, the group would
have had to recognise an impairment against goodwill of $14.3 million. 

Following the impairment charge in the Energy and Water CGU, the carrying value for this CGU equals its recoverable
amount. As such, any reasonable changes in key assumptions would lead to an impairment. 

Other than as disclosed above, the Group believes that for the remaining CGUs, any reasonable possible change in the key
assumptions would not cause the carrying value of the CGUs to exceed their recoverable amount.

15 Leases

(a) Amount recognised in the consolidated balance sheet

The balance sheet shows the following amounts relating to leases:

Properties
Motor vehicles
Equipment
Total right-of-use assets

Current lease liabilities
Non-current lease liabilities
Total lease liabilities

2022
$'000
21,732
26,629
4,168
52,529

18,304
39,156
57,460

2021
$'000
20,602
8,365
996
29,963

11,197
22,516
33,713

The Group's weighted average incremental borrowing rate applied to the lease liabilities as at 30 June 2022 was 3.24%.

Additions and remeasurements to the right-of-use assets during the 2022 financial year were $40.5 million.

(b) Amount recognised in the consolidated statement of profit or loss and other comprehensive income

The statement of profit and loss and other comprehensive income shows the following amounts relating to leases:

Depreciation of right-of-use assets
Properties
Motor vehicles
Equipment

Interest expense (included in interest expense and other finance costs)
Expense relating to short-term leases (included in the occupancy and motor vehicle 
expenses)
Income from sub-leasing of right-of-use assets

The total cash outflow for leases in 2022 was $18.4 million.

2022
$'000

10,053
6,264
979
17,296
1,624
3,044

847

2021
$'000

7,676
2,819
761
11,256
957
1,627

124

56

Service Stream Limited
Notes to the consolidated financial statements

15 Leases (continued)

(c) The Group's leasing activities and how these are accounted for:

The Group leases various properties, equipment and motor vehicles. Rental contracts are typically made for fixed periods of
two to five years but many have extension options as described in (ii) below. Lease terms are negotiated on an individual
basis and contain a wide range of different terms and conditions. The lease agreements do not impose any covenants, but
leased assets may not be used as security for borrowing purposes. 

Leases are recognised as a right-of-use asset and a corresponding liability at the date at which the leased asset is available
for use by the Group. Each lease payment is allocated between the liability and finance cost. The finance cost is charged to
profit or loss over the lease period so as to produce a constant periodic rate of interest on the remaining balance of the
liability for each period. The right-of-use asset is depreciated over the shorter of the asset's useful life and the lease term on
a straight-line basis. 

Assets and liabilities arising from a lease are initially measured on a present value basis. Lease liabilities include the net 
present value of the following lease payments:

•
•
•
•

amounts expected to be payable by the Group under residual value guarantees;
fixed payments (including in-substance fixed payments), less any lease incentives receivable;
variable lease payments that are based on an index or a rate; and
the exercise price of a purchase option if the Group is reasonably certain to exercise that option.

The lease payments are discounted using the interest rate implicit in the lease. If that rate cannot be determined, the
Group’s incremental borrowing rate is used, being the rate that the Group would have to pay to borrow the funds necessary
to obtain an asset of similar value in a similar economic environment with similar terms and conditions.

Right-of-use assets are measured at cost comprising the following:

•
•
•

the amount of the initial measurement of lease liability;
any lease payments made at or before the commencement date less any lease incentives received; and
any initial direct costs.

(i) Variable lease payments

There are no variable lease payments requiring estimations.

(ii) Extension and termination options

Extension and termination options are included in a number of properties, equipment and motor vehicles leases across the
Group. These terms are used to maximise operational flexibility in terms of managing contracts. The majority of extension
and termination options held are exercisable only by the Group and not by the respective lessor.

(d) Critical judgements

In determining the lease term, management consider all facts and circumstances that create an economic incentive to
exercise an extension option, or not exercise a termination option. Extension options (or periods after termination options)
are only included in the lease term if the lease is reasonably certain to be extended (or not terminated). Potential future cash
outflows of approximately $55,194 thousand (undiscounted) have not been included in the lease liability because it is not
reasonably certain that the leases will be extended or not terminated.

16 Trade and other payables

Trade creditors1
Sundry creditors and accruals
Goods and services tax payable
Income in advance

2022
$'000
76,677
148,222
2,312
40,261
267,472

2021
$'000
42,361
49,065
3,041
9,053
103,520

1Typically, no interest is charged by trade creditors. The Group has financial risk management policies in place to ensure that all payable
are paid within the credit timeframe.

57

Service Stream Limited
Notes to the consolidated financial statements

16 Trade and other payables (continued)

Income in advance is defined as contract liabilities under AASB 15. A contract liability pertains to the Group's obligation to
transfer services to its customer for which it has already received payment. The amounts included in income in advance
reflect a significant portion of the aggregate performance obligation amounts not yet satisfied as at the end of the reporting
period. The Group has opted to apply the practical expedient available under AASB 15.121 whereby the performance
obligations are not disclosed further as they have an original expected duration of one year or less. 

17 Provisions

Current
Employee benefits1
Provision for contractual obligations2 
Provision for onerous contracts3
Other provisions4

Non-current 
Employee benefits1

Total provisions

2022
$'000

49,547 
3,594 
7,202 
2,007 
62,350 

7,117 
7,117 
69,467 

2021
$'000

19,585 
3,782 
343 

-   

23,710 

6,672 
6,672 
30,382 

1The provision for employee benefits represents annual leave, rostered day-off and long service leave entitlements.

2The provision for contractual obligations represents the present value of an estimate for the future outflow of economic benefits that may 
be required under the Group's obligations for warranties, rectification and rework with its various customers. 

3The  provision  for  onerous  contracts  represents  best  estimation  on  loss-making  projects  where  that  cost  is  expected  to  exceed  total
revenue. 

4Other provisions represents make good provisions on premises, restructuring costs and redundancy provisions as required.

The Group does not offer its customers the option to purchase warranties as a separate service. Warranties simply relate
to rectifications and rework performed on completed services. These assurance-type warranties are accounted for in
accordance with AASB 137 Provisions, Contingent Liabilities and Contingent Assets. 

(a) Movement in provisions

Balance at 1 July 2021

Additions recognised through business combinations
Additional provisions recognised
Unused amounts recognised
Amounts used during the year
Balance at 30 June 2022

(b) Significant estimates

Contractual 
obligations
$'000
3,782

Onerous 
contracts
$'000
343

3,662
1,095
(2,464)
(2,481)
3,594

2,901
6,569
(152)
(2,459)
7,202

Other 
provisions
$'000

-   

-   

2,007

-   
-   

2,007

Management estimates the provisions for future claims based on the value of work historically performed and the claims of
any on-going disputes. Actual claim amounts in the next reporting period are likely to vary from Management's estimates.
Amounts may be reversed if it is determined they are no longer required.

58

18 Contributed equity

Fully paid ordinary shares
Treasury shares

(a) Fully paid ordinary shares

Balance at 1 July 2020
Issue of shares
Dividend reinvestment plan
Balance at 30 June 2021
Issue of shares
Balance at 30 June 2022

Service Stream Limited
Notes to the consolidated financial statements

Number of shares

Share capital

2022
No.'000
615,953
-
615,953 

2021
No.'000
410,393
-

2021
No.'000
318,721
-
410,393          499,682         318,721 

2022
No.'000
499,682
-

Number of 
shares
$'000
408,026
1,044
1,323
410,393
205,560
615,953

Share 
capital
$'000
314,741
2,023
1,957
318,721
180,961
499,682

Ordinary shares have no par value and the Company does not have a limited amount of authorised capital.

(b) Employee share schemes

Information relating to the employee share schemes is set out in note 23.

(c) Treasury shares

Treasury shares are shares in Service Stream Limited that are held by the Service Stream Employee Share Trust for the
purpose of issuing shares under various share-based incentives plans. Shares issued to employees are recognised on a
first-in-first-out basis.

Balance at 1 July 2020
Acquisition of treasury shares (average prices; $1.94 per share)
Share issued under employee share schemes
Balance at 30 June 2021
Acquisition of treasury shares (average prices; $0.89 per share)
Share issued under employee share schemes
Balance at 30 June 2022

19 Dividends

Recognised amounts

Fully paid ordinary shares
Interim dividend

Number of 
shares
$'000
-
(1,044)
1,044
-
(229)
229
-

Share 
capital
$'000
-
(2,023)
2,023
-
(204)
204
-

2022
Cents per 
share

2021
Cents per 
share

2022
$'000

2021
$'000

-

-

2.50 
2.50 

-

-

10,244 
10,244 

59

19 Dividends (continued)

Fully paid ordinary shares
Final dividend

Service Stream Limited
Notes to the consolidated financial statements

2022
Cents per
         share

2021
Cents per
         share

1.00
1.00

-
-

2022
$'000

6,160
6,160

2021
$'000

-
-

A final dividend of 1 cent per share has been determined by the Board for the year ended 30 June 2022 (2021: nil).

Franking credits available for subsequent reporting periods based on a tax rate of 30%
(2020: 30%)
The above amounts are calculated from the balance of the franking account as at the end of the reporting period, adjusted
for franking credits and debits that will arise from the settlement of liabilities or receivables for income tax after the end of
the year.

Company
2022
42,209

2021
42,858

20 Notes to the consolidated statement of cash flows

(a) Reconciliation of cash and cash equivalents

Cash and cash equivalents
Balance per consolidated statement of cash flows

(b) Reconciliation of profit for the year to net cash flows from operating activities

(Loss) / profit for the year
Gain on sale of disposal of non-current assets
Impairment loss
Depreciation and amortisation
Equity-settled share-based payments expense
Decrease in tax balances & other tax adjustments

Movement in working capital net of balances acquired through business combinations:

Decrease / (increase) in trade and other receivables
(Increase) / decrease in accrued income
(Increase) in other assets
(Increase) in inventories
Increase in trade and other payables
Increase / (decrease) in provisions
Increase / (decrease) in borrowing costs

Net cash provided by operating activities

(c) Liabilities from financing activities

$'000
Balance as at 30 June 2021
Acquired through business combinations
Additions
Remeasurements
Financing cash flows
Interest expense
Interest payments
Balance as at 30 June 2022

2022
$'000
68,677
68,677

2022
$'000
(36,324)
(470)
38,206
53,322
332
(8,541)

20,872
(46,706)
(1,930)
(1,835)
38,706
2,804
111
58,547

2021
$'000
50,573 
50,573 

2021
$'000
29,274 
(843)

-   

29,291 
1,288 
(11,914)

(7,617)
13,383 
(378)
(578)
465 
(5,607)
(1,217)
45,547 

Borrowings 

33,783
-
-
111
115,013
5,638
(5,638)
148,907 

Lease 
liabilities
33,713
26,090
13,555
841
(16,739)
1,624
(1,624)
57,460 

60

Service Stream Limited
Notes to the consolidated financial statements

21 Financial instruments

(a) Overview

The Group's activities expose it to a variety of financial risks including interest rate, credit and liquidity risk exposures. The
Group's risk management program looks to identify and quantify these exposures and where relevant reduce the sensitivity
to potential adverse impacts on its financial performance. The Group operates a centralised treasury function which
manages all financing facilities and external payments on behalf of the Group. Compliance with financial risk management
policies, financial exposures and compliance with risk management strategy are reviewed by senior management and
reported to the Group's Audit and Risk Committee and Board on a regular basis. 

(b) Market risk - interest rate risk management

Based upon a 100 basis point increase in prevailing market interest rates as applied to the Group's net cash balance at 30
June 2022 the Group's sensitivity to interest rate risk would be equivalent to a $802,000 per annum unfavourable impact to
profit before tax (2021: $168,000 favourable).

(c) Credit risk management

Credit risk of the Group arises predominately from outstanding receivables and unbilled accrued revenue to its customers.
Refer below for details of the Group's impairment of financial assets assessment. 

The Group will not recognise revenue until it is considered to be highly probable. Historically unbilled accrued revenue has
led to a high level of recoverability.  

Receivable balances are monitored on an ongoing basis and the Group has a policy of only dealing with creditworthy
counterparties and where appropriate, obtaining credit support as means of mitigating the risk of financial loss from credit
defaults. 

Credit reporting information is supplied by independent credit rating agencies where available and the Group uses publicly
available information and its own internal trading history to credit-assess customers.

Impairment of financial assets

The Group has two types of financial assets that are subject to the expected credit loss model:

•
•

trade receivables; and
accrued revenue (contract assets) relating to its customer contracts.

While cash and cash equivalents are also subject to the impairment requirements of AASB 9, the expected credit loss is
immaterial.

Trade receivables and accrued revenue

The Group applies the AASB 9 simplified approach to measuring expected credit losses which uses a lifetime expected loss
allowance for all trade receivables and accrued revenue. 

The expected loss rates on trade receivables are based on the payment profiles of sales over a period of 12 months and the
corresponding historical credit losses experienced within this period. This historical loss rate is adjusted to reflect current
and forward-looking information affecting the ability of specific customers to settle their receivables. The nature of the
Group's customers, which includes government enterprises and large private sector corporations, is such that the risk of
default of receivables is low. 

indicative of

When applying the impairment requirement of AASB 9 to accrued revenue, the Group recognises that the ageing of accrued
revenue is not
its recoverability profile, rather the ability to complete work in progress and/or pending
customers' approval in order to invoice. Under the expected credit loss principle adopted, the Group assessed that the
accrued revenue balance carries a similar expected loss profile as those trade receivables aged as current, before adjusting
for any specific forward-looking factors. Applying the associated expected loss rate to the accrued revenue balance results
in an impairment loss.

On that basis, the loss allowance as at 30 June was determined as follows.

61

21 Financial instruments (continued)

(c) Credit risk management (continued)

2022
Expected loss rate
Gross carrying amount - trade receivables
Loss allowance

Service Stream Limited
Notes to the consolidated financial statements

Current

0-30 days

$'000

$'000

31-60
days
$'000

61-90
days
$'000

91 days +

Total

$'000

$'000

0.21%
82,988 
173 

1.15%
10,854 
125 

5.13% 13.63%
2,077 
2,692 
283 
138 

2.75%
6,433 
177 

105,044 
896 

Current

0-30 days

$'000

$'000

31-60
days
$'000

61-90
days
$'000

91 days +

Total

$'000

$'000

2021
Expected loss rate
Gross carrying amount - trade receivables
Loss allowance

0.18%
38,933 
70 

1.50%
5,007 
74 

6.91% 25.81% 30.24%
1,336 
404 

282 
19 

63 
16 

The loss allowances for trade receivables at 30 June 2022 reconciles to the opening loss allowances as follows:

Opening balance
Acquired through business combination
Additional provision recognised
Receivables written off during the year as uncollectible
Unused amount reversed
Closing balance

(d) Liquidity risk management

2022
$'000
583
352
537
-
(576)
896

45,621 
583 

2021
$'000
969
-
226
-
(612)
583

Management of the Group's liquidity risk exposure is undertaken daily by the Group's treasury and finance functions via
monitoring of the Group's actual cash flows and regularly updated forecasting of payable and receivable profiles.

In order to maintain adequate liquidity, the Group typically maintains an at-call cash buffer as well as having access to
overdraft facilities and syndicated funding lines.

Included in note 21(d)(ii) are details of the financing facilities available to the Group at 30 June 2022.

(i) Liquidity and interest rate risk tables

The following table detail the Group's maturity profile for financial liabilities.

The amount disclosed in the table represent the undiscounted cash flows of financial liabilities based on the earliest date on
which the Group is contracted to repay principal. Where applicable, these amounts represent both interest and principal
cash flows.

Weighted
average
interest
rate

Carrying
amount

Contractual
cash flow

6 months
or less

6 - 12
months

1 - 2 
years

2 - 5 
years

5 +
years

$'000

$'000

$'000

$'000

$'000

$'000

$'000

3.24% (57,460)
1.76% (148,907)
(267,472)
(473,839)

-

(59,897)
(153,718)
(267,472)
(481,087)

(10,723)
(1,315)
(267,472)
(279,510)

(9,643)
(1,307)
-
(10,950)

(15,790)
(151,096)
-
(166,886)

(18,661)
-
-
(18,661)

(5,080)
-
-
(5,080)

2022
Financial liabilities
Lease liabilities
Borrowings
Trade and other payables

62

Service Stream Limited
Notes to the consolidated financial statements

21 Financial instruments (continued)

(d) Liquidity risk management (continued)

Weighted
average
interest
rate

Carrying
amount

Contractual
cash flow

6 months
or less

6 - 12
months

1 - 2 
years

2 - 5 
years

5 +
years

$'000

$'000

$'000

$'000

$'000

$'000

$'000

2.86% (33,713)
1.78% (33,783)
(103,520)
(171,016)

-

(35,535)
(36,506)
(103,520)
(175,561)

(6,172)
(312)
(103,520)
(110,004)

(5,796)
(312)
-
(6,108)

(9,790)
(623)
-
(10,413)

(11,492)
(35,260)
-
(46,752)

(2,285)
-
-
(2,285)

2022
$'000
112,863 
150,013 
262,876 

2021
$'000
42,428 
35,000 
77,428 

2021
Financial liabilities
Lease liabilities
Borrowings
Trade and other payables

(ii) Financing facilities

Bank guarantee
Borrowings
Amount used

During the period, the Group completed a refinancing of its banking facilities, and increased its revolving facilities to $395
million which are due to expire in November 2023 and have a variable rate of interest. The refinancing during the period
was treated as a non substantial modification, and the transaction costs attributable to the refinancing have been netted off
against the loan. 

As at 30 June 2022, the Group had unused facilities of $132 million across bank guarantees, borrowings and bank
overdraft, of which the overdraft has a maximum draw down of $30 million. In the prior year, the Group had unused
facilities of $198 million mainly attributable to borrowings, bank guarantees, bank overdraft and cash advances. 

(e) Categories of financial instruments

Financial assets at amortised cost
Cash and cash equivalents
Accrued revenue
Trade and other receivables

Financial liabilities at amortised cost
Lease liabilities
Borrowings
Trade and other payables

2022
$'000

2021
$'000

50,573 
 68,677 
88,418 
 273,841 
46,821 
 105,011 
 447,529  185,812 

2022
$'000

2021
$'000

33,713 
 57,460 
33,783 
 148,907 
 267,472  103,520 
 473,839  171,016 

The Group consider that the carrying amounts of financial assets and liabilities recognised at amortised cost in the
financial statements approximate their fair values.

63

Service Stream Limited
Notes to the consolidated financial statements

22 Capital risk management

The  Group  manages  its  capital  to  ensure  that  it  is  able  to  continue  as  a  going  concern  and  to  maximise  returns  to
shareholders. In order to maintain or adjust the capital structure, the Group may adjust the amount of dividends and return
capital  paid to shareholders  or  issue  new shares.  Capital  is  managed in  order  to  maintain a  strong financial  position  and
ensure  that  the  Group's  funding  needs  can  be  optimised  at  all  times  in  a  cost-efficient  manner  to  support  the  goal  of
maximising shareholder wealth. 

The Board and Senior Management review the capital structure of the Group at least annually considering any restrictions
or limitations that may exist under current financing arrangements with regard to mix of capital. 

The  Group  is  subject  to  various  financial  debt  covenants  under  its  Syndicated  Facilities  Agreement  regarding  minimum
levels  of equity,  gearing,  fixed charge  cover  and borrowing  base;  all  of which  are regularly  monitored  and  reported upon.
The  Group  has  complied  with  the  financial  debt  covenants  of  its  borrowing  facilities  during  the  2022  and  2021  financial
reporting periods. 

23 Share-based payments

(a) Long-Term Incentive (LTI) Plan

From time to time employees in Senior Management roles may be invited, with approval from the Board, to participate in the
LTI  plan.  The  LTI  operates  within  the  shareholder-approved  Employee  Share  Ownership  Plan  (ESOP),  under  the
administration  of  the  Remuneration  and  Nomination  Committee  (RNC).  The  extent  of  individual  participation  and  the
associated  number  of  performance  rights  offered  is  recommended  by  the  Managing  Director  and  reviewed  by  the  RNC,
which will then make recommendations to the Board for approval. 

In accordance with the provisions of the ESOP, certain employees in Senior Management roles were invited to participate in
the LTI which entitles them to receive a number of performance rights in respect of the year ending 30 June 2022 (FY22).
Each  performance  right  converts  into  one  ordinary  share  of  Service  Stream  Limited  on  vesting.  No  amounts  are  paid  or
payable by the participant on receipt of the performance rights, and the performance rights carry neither rights to dividends
nor  voting  rights.  The number  of performance  rights  granted  is  based  on the  employee's  long-term  incentive  participation
rate,  which  is  expressed  as  a  percentage  of  the  participant's  total  fixed  remuneration  (TFR),  and  the  volume-weighted
average market price of the Group's shares over a prescribed period of time or other issue price as deemed appropriate by
the Board. 

Performance rights for each of the LTI tranches are subject to service and performance criteria being:
A
B

The participant must be an employee at the conclusion of the performance period; and
50% of the performance rights granted with respect to the FY22 tranche will vest where the Group's adjusted earnings
per share (Adjusted EPS) achieves  an annual growth of 10% (full achievement)  or above 5% but less than 10% (pro
rata  achievement)  over  the  performance  period.  50%  of  the  performance  rights  granted  with  respect  of  the  FY21
tranche (80% for FY20 tranche) will vest where the Group's Adjusted EPS achieves the target as set by the Board of
Directors, as detailed below. 

LTI tranches
Performance period
Vesting date

FY201
3 years
September 2022

FY212
3 years
September 2023

FY223
3 years
September 2024

1 The FY20 LTI targets, Year 1: 15.02 cps, Year 2: 13.87 cps, Year 3: 6.00 cps.
2 The FY21 LTI targets, Year 1: 13.87 cps, Year 2: 6.00 cps, Year 3: not yet determined.
3 The FY22 LTI targets, Year 1: 6.00 cps, Year 2 and Year 3: not yet determined. FY22 LTI targets were 
rebased post year end.

Subject to the following proportional vesting:

Percentage 
of performance rights that vest

FY22 EPS target

FY20 - FY21 EPS target

0%

40%

Proportional vesting

100%

Below 5% annual EPS 
growth

At 5% annual EPS growth

Above 5% and less than 10% 
annual EPS growth
10% or above annual EPS 
growth

Below Target and below PY 
Adjusted EPS
Below Target but equal to PY 
Adjusted EPS
Below Target but greater than 
PY Adjusted EPS

100% of Target and above

64

Service Stream Limited
Notes to the consolidated financial statements

23 Share-based payments (continued)

(a) Long-Term Incentive (LTI) Plan (continued)

C       50% of the performance rights granted for the FY22 tranche (50% for FY21 and 20% for FY20 tranches) will
         vest where the Group's total shareholder return (TSR) over the performance period is such that it would rank
         at or above companies being those comprising the ASX 200 Industrials index, as detailed below:

Percentage of performance 
rights that vest

TSR ranking

0%

40%

Proportional vesting

100%

Below the 50th percentile
At the 50th percentile
Above the 50th percentile but below the 75th 
percentile
75th percentile or above (top quartile)

Performance rights will vest to the extent that the participant remains employed by the Company on the vesting date and to
the extend that the Group's performance over the relevant period satisfies the vesting conditions.

The following LTI performance rights arrangements were in existence at the end of the current period:

Tranche

Number

Grant date

Fair value per right at 
grant date

Vesting date

Performance period

FY20

118,751

18 September 2019

FY20 - CEO 47,709

23 October 2019

FY21

1,558,980

21 October 2020

FY22

3,452,199

29 October 2021

Fair value of performance rights

TSR - 128.4cps
EPS - 237.3 cps
TSR - 131.1cps
EPS - 242.2 cps
TSR - 166.8cps
EPS - 193.8 cps

TSR - 55.2 cps
EPS - 74.7 cps

September 2022

1 July 2019 - 30 June 2022

September 2022

1 July 2019 - 30 June 2022

September 2023

1 July 2020 - 30 June 2023

September 2024

1 July 2021 - 30 June 2024

The FY22 LTI performance rights with the relative TSR hurdle vesting condition have been valued by an independent expert
using a Monte-Carlo simulation. The FY22 LTI performance rigths with the Adjusted EPS hurdle vesting condition have
tree methodology. Both valuation methodologies are underpinned by a 'risk-neutral'
been valued using a Binominal
probability framework with lognormal share prices,
the share price at grant date and expected price volatility of the
underlying share, the expected dividend yield, the risk-free interest rate for the term of the option and the correlations and
volatilities of the peer group companies. Key assumptions of the framework that underpin the valuations performed are:
arbitrage free markets, complete and liquid markets, stationary lognormal share price return distributions, no trading costs
or taxes, risk-neutral probability framework, short selling is possible, continuous trading and perfectly divisible securities.

Key inputs into the model

The table below details the key inputs to the valuation models.

Tranche

FY20
FY20 - CEO
FY21
FY22

Share 
price at 
grant date
$2.60
$2.65
$2.19
$0.88

Expected life

Volatility1

2.78 years
2.69 years
2.90 years
2.67 years

30%
30%
40%
40%

Risk-free
interest 
rate
0.82%
0.72%
0.11%
1.07%

Dividend yield

Vesting period

4.04%
3.96%
4.63%
4.96%

September 2022
September 2022
September 2023
September 2024

1The expected volatility is based on historic volatility (based on the remaining life of the options), adjusted for any expected changes in
future volatility due to publicly available information.

65

Service Stream Limited
Notes to the consolidated financial statements

23 Share-based payments (continued)

(a) Long-Term Incentive (LTI) Plan (continued)

Movements in the LTI performance rights during the year

The following table reconciles the outstanding performance rights granted under the LTI at the beginning and end of the
financial year:

Balance at start of the financial year
Granted during the year
Vested during the year
Forfeited during the year
Balance at end of the financial year

2022

2021

Number of 
rights

Grant date 
weighted avg FV
$

Number of 
rights

Grant date 
weighted avg FV
$

3,005,626
4,112,340
-
(1,940,327)
5,177,639

1.863
0.650
-
1.470
1.047

2,424,047
1,996,737
(675,541)
(739,617)
3,005,626

1.573
1.804
1.093
1.456
1.863

The balance at the end of the financial year excludes rights where the performance criteria has not been met in relation to
their performance period but they have not yet reached their vesting date. 

The balance of performance rights outstanding at the end of the year have a remaining contractual life of two years (FY22
Tranche), one year (FY21 Tranche) and 3 months (FY20 Tranche).

66

24 Subsidiaries

Details of the Company's subsidiaries at 30 June 2022 are as follows:

Name of entity

Parent entity
Service Stream Limited
Subsidiaries

Service Stream Holdings Pty Ltd1

Service Stream Fixed Communications Pty Ltd1

Service Stream Mobile Communications Pty Ltd1

Service Stream Customer Care Pty Ltd1

Radhaz Consulting Pty Ltd1

Service Stream Infrastructure Services Pty Ltd1

Service Stream Energy & Water Pty Ltd1

Service Stream Nominees Pty Ltd1

Service Stream Operations Pty Ltd1

TechSafe Australia Pty Ltd1

TechSafe Management Pty Ltd1

Ayrab Pty Ltd1
Service Stream Utilities Pty Ltd (formerly Comdain Infrastructure Pty Ltd)1(cid:3)
Comdain Civil Constructions Pty Ltd1

Comdain Civil Constructions (QLD) Pty Ltd1

Comdain Services Pty Ltd1

Comdain Asset Management Pty Ltd1

Comdain Gas (Aust) Pty Ltd1

Comdain Services (AMS) Pty Ltd1

Comdain Corporate Pty Ltd1

Comdain Assets Pty Ltd1
Service Stream Maintenance Pty Ltd (formely Lendlease Services Pty Ltd)1(cid:3)
Westlink (Services) Pty Limited

EnerSafe Pty Ltd

Brisbane Motorway Services Pty Limited

ConnectSydney Pty Limited

LT Joint Venture Pty Ltd

South Australian Road Services Pty Limited

Service Stream Limited
Notes to the consolidated financial statements

Country of
incorporation

Ownership interest
2022
%

2021
%

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

50

50

50

50

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

0

0

0

0

0

0

0

1These wholly-owned subsidiaries have entered into a deed of cross guarantee with Service Stream Limited pursuant to ASIC 
Corporations (wholly-owned companies) Instrument 2016/785 (Instrument) and are relieved of the requirement to prepare and lodge an 
audited financial and Directors' report.

25 Joint arrangements

Delivering for Customers (D4C) is an unincorporated jointly controlled entity between Service Stream Utilities Pty Ltd
(formerly Comdain Infrastructure Pty Ltd), Service Stream Maintenance Pty Ltd (previously Lendlease Services Pty Ltd),
John Holland Pty Ltd and WSP Australia Pty Ltd. This arrangement was established on 18 December 2019. The principal
place of business of the joint operation is in Australia. 

Service Stream Utilities Pty Ltd and Service Stream Maintenance Pty Ltd are wholly owned subsidiaries of Service Stream
Holdings Pty Ltd. Collectively they hold 60% beneficial interest in D4C.

The Joint Venture Deed in relation to the D4C requires unanimous consent from all joint venture parties for all relevant
activities. All partners have direct rights to the assets of the partnership and are jointly and severally liable for the liabilities
incurred by the partnership. In accordance with AASB 11 Joint Arrangements, this entity is therefore classified as a joint
operation and the group recognises its direct right to the jointly held assets, liabilities, revenues and expenses as described
in note 33(c).

67

Service Stream Limited
Notes to the consolidated financial statements

25 Joint arrangements (continued)

(a) Details of joint ventures and associates

LT Joint Venture Pty Ltd
ConnectSydney Pty Ltd
South Australian Road Services Pty Ltd
Brisbane Motorway Services Pty Ltd

Ownership 
interest June 
2022
50%
50%
50%
50%

Measurement basis 

Principal place of business 
and country of incorporation 

Equity Accounted
Equity Accounted
Equity Accounted
Equity Accounted

Victoria, Australia
New South Wales, Australia
South Australia, Australia
Queensland, Australia

(b) Summarised financial information for joint ventures and associates

Reconciliation of carrying amount in joint ventures and associates: 

LT Joint 
Venture

Connect- 
Sydney

South 
Australian 
Road 
Services

Brisbane 
Motorway 
Services

Total

Opening balance 
Acquired through business combinations
Total share of profit 

Dividends received 

Closing balance

-
465
199

(625)

39

-
3,570
1,649

-

5,219

-
-
343

-

343

-
204
1

(200)

5

-
4,239
2,192

(825)

5,606

(c) LT Joint Venture Pty Ltd
The LT Joint Venture Pty Ltd is a 50-50 joint venture between Service Stream Maintenance Pty Ltd and Tyco Projects
(Australia) Pty Ltd. Whilst the company operated for seven years predominately under a core contract, this contract did
conclude operational obligations on 30 June 2021. The principal activity of the Company was providing specialist road
maintenance and asset management services under an Intelligent Transport Systems maintance contract with Transport for
NSW. It is expected that the company will be wound up in FY23 after succesfully completing all contractual obligations.

(d) ConnectSydney Pty Ltd
ConnectSydney Pty Ltd was incorporated on 16 December 2020, commencing delivery obligations under a Strategic Road
Asset Performance Contract (SRAPC) with Transport
the joint venture
undertakes is to provide specialist road and Intelligent Transport Systems (ITS) asset maintenance and asset management
services to the client within the Harbour Zone of Sydney. The company is a joint venture between Service Stream
Maintenance Pty Ltd, Bitupave Ltd and Tyco Australia Group Pty Ltd. SRAPC has an initial nine year contract term, with two
options to extend of three years each.

for NSW on 1 July 2021. The core contract

(e) South Australian Road Services Pty Ltd
South Australian Road Services Pty Limited (SARS) was incorporated on 1 July 2020, commencing operations on 2
November 2020. The Company is responsible for the maintenance of infrastructure on behalf of the Department of
Infrastructure and Transport (DIT). Core activities consist primarily in the maintenance of sealed and unsealed roads
through regional South Australia, asset management and minor capital project scope in the region. SARS is a 50-50 joint
venture between Service Stream Maintenance Pty Ltd and Bitumax Pty Ltd. The regional contract with the DIT has an initial
seven year contract term, with two options to extend of three years each.

(f) Brisbane Motorway Services Pty Ltd
Brisbane Motorway Services Pty Ltd (BMS) is a 50-50 joint venture between Service Stream Maintenance Pty Ltd and
Ventia Pty Ltd. The company has been dormant
time having successfully completed all contractual
for a period of
obligations. BMS previously had a core contract for the incident response and maintenance of the Clem 7 motorway and
tunnel in Brisbane. The company will be wound up in FY23.

68

Service Stream Limited
Notes to the consolidated financial statements

26 Deed of cross guarantee

The Australian wholly owned subsidiaries listed in note 24 (excluding Westlink (Services) Pty Limited and Enersafe Pty Ltd), 
are parties to a deed of cross guarantee under which each company guarantees the debts of the others. 

Pursuant to ASIC Corporations (Wholly-owned Companies) Instrument 2016/785 , the wholly-owned subsidiaries listed in 
note 24 (excluding Westlink (Services) Pty Limited and Enersafe Pty Ltd) are relieved from the Corporations Act 2001 
requirements for preparation, audit and lodgement of financial reports, and directors' report.

A Consolidated statement of profit or loss and other comprehensive income and Consolidated balance sheet for the year
ended 30 June 2022 for the deed of cross guarantee group are set out below: 

(a) Consolidated Statement of Profit or Loss and Other Comprehensive Income of the deed of cross guarantee
group

Revenue

Expenses
Share of profits from investment in associates
(Loss) / profit before tax
Income tax expense
(Loss) / profit for the year
Total comprehensive (loss) / income for the year

(b) Consolidated Balance Sheet of the deed of cross guarantee group

ASSETS
Current assets
Non-current assets
Total assets

LIABILITIES
Current liabilities
Total non-current liabilities
Total liabilities
Net assets

EQUITY
Capital and reserves
Contributed equity
Reserves
Retained earnings / (accumulated losses)
Total equity

2022
$'000
1,500,191

(1,537,733)
2,192
(35,350)
(1,712)
(37,062)
(37,062)

2022
$'000

475,716
574,557
1,050,273

350,383
233,059
583,442
466,831

499,682
(12,024)
(20,827)
466,831

2021
$'000
804,163

(762,345)
-
41,818
(12,544)
29,274
29,274

2021
$'000

197,547
349,879
547,426

142,159
81,935
224,094
323,332

318,721
(12,151)
16,762
323,332

69

Service Stream Limited
Notes to the consolidated financial statements

27 Related party transactions

The immediate parent and ultimate controlling party of the Group is Service Stream Limited.

Balances and transactions between the Group and its controlled entities, which are related parties of the Group, have been
eliminated on consolidation and are not disclosed in this note. Details of transactions between the Group and other related
parties are disclosed below.

(a) Key management personnel compensation

The aggregate compensation made to key management personnel of the Group is set out below:

Short-term employee benefits 
Post-employment benefits 
Other long-term benefits 
Share-based payments1

2022
$
3,391,970
117,562
29,460
30,020
3,569,012

2021
$
3,481,352
142,072
51,067
371,204
4,045,695

1The fair value of performance rights issued under the LTI plan allocated on a pro-rata basis to the current financial year.

The compensation of each member of the key management personnel of the Group is set out in the remuneration report.

(b) Other transaction with key management personnel of the Group

During the period, Tom Coen had a beneficial interest in two of the commercial properties that the Group occupied. Total
rental income paid to the landlord is approximately $767,000 across these two properties (2021: $927,000). The terms of
the leases have been reviewed and are at arm's length with the duration of leases for these properties expiring in December
2024 and August 2025 respectively. 

28 Parent entity information

The accounting policies of the parent entity, which have been applied in determining the financial information of the parent
entity shown below, are the same as those applied in the consolidated financial statements. Refer to note 33 for a summary
of the significant accounting policies relating to the Group. 

70

Service Stream Limited
Notes to the consolidated financial statements

2022
$'000
7,863
430,298
438,161

-
-
-

2021
$'000
196
258,802
258,998

3,654
-
3,654

438,161

255,344

478,148
(9,908)
(30,079)
438,161

297,186
(12,152)
(29,690)
255,344

2022
$'000
(389)
(389)

2021
$'000
19,753
19,753

28 Parent entity information (continued)

(a) Financial position

Current assets
Non-current assets
Total assets

Current liabilities
Non-current liabilities
Total liabilities

Net assets

Issued capital
Reserves - equity-settled employee benefits
Accumulated losses
Equity

(b) Financial performance

(Loss) / profit for the year
Total comprehensive income

(c) Determining the parent entity financial information

(i) Investment in subsidiaries

Investments in subsidiaries are accounted for at cost in the financial statements of Service Stream Limited. 
Dividends received from associates are recognised in the parent entity's profit or loss when its right to receive the 
dividend is established.

(ii) Guarantees entered into by parent entity

The parent entity is party to the Group's financing facilities as a security provider under the Security Trust Deed. In 
addition, the parent entity provides cross guarantees as described in notes 24 and 26, and the parent entity 
guarantees to certain clients in relation to subsidiary contract performance obligations.

(iii) Share-based payments

The grant by the Group of shares over its equity instruments to the employees of subsidiaries is treated as a capital 
contribution to that subsidiary. The fair value of employee services received, measured by reference to the grant 
date fair value, is recognised over the vesting period as an increase to investment in subsidiary undertakings, with 
a corresponding credit to the equity.

71

Service Stream Limited
Notes to the consolidated financial statements

29 Business combination - Lendlease Services Pty Ltd and its controlled entities

(a) Summary of acquisition

On 1 November 2021, the Group acquired 100% of the issued share capital of Lendlease Services Pty Ltd and its wholly-
owned subsidiaries under the terms of a Share Sale Agreement (SSA).

Lendlease  Services  is  a  leading  provider  of  operations  and  maintenance  and  special  design  and  construction  services
across telecommunications, utilities and transportation sectors. It has a strong national presence and a diverse client base,
including many of Australia's largest public and private infrastructure owners and operators.

The  acquisition  provides  further  diversification  to  the  Group's  revenue  streams  and  enhances  current  capabilities  and
expands on the Group's addressable markets.

On 2 November 2021, Lendlease Services Pty Ltd changed its name to Service Stream Maintenance Pty Ltd.

The following table summarises the acquisition date fair value of the cash consideration paid:

Purchase consideration

Cash paid
Total consideration

$'000

316,566
316,566

The acquisition was completed on 1 November 2021 with the Completion mechanism under the SSA requiring a true-up for
Net Assets. This process is still in progress and is expected to be finalised before November 2022. Although progress has
been made to finalise the fair values of the assets and liabilities acquired, the Completion Adjustment is expected to result in 
a change to the total consideration paid and resultantly impact the values of certain assets and liabilities. As such, the
accounting for the acquisition has been provisionally determined as at 30 June 2022. The key balances which remain
provisional are intangible assets, deferred taxes, leases and provisions.

1 November 2021
Cash and cash equivalents
Trade and other receivables
Accrued revenue
Inventories
Other assets
Property, plant and equipment
Right-of-use assets
Investments accounted for using the equity method
Intangible assets
Other non-current assets
Trade and other payables
Provisions
Lease liabilities
Deferred tax liability (net)
Net identifiable assets acquired
Add: Goodwill
Total consideration 

Provisional 
31 December 2021
$'000
3,029
79,062
139,312
9,655
4,983
48,240
22,301
4,239
5,629
2,906
(127,964)
(30,143)
(22,794)
(24,919)
113,536
203,030
316,566

Provisional 
30 June 2022
$'000
3,029
79,062
138,717
6,066
4,422
59,360
25,476
4,239
110,991
-
(125,246)
(36,281)
(26,090)
(17,842)
225,903
90,663
316,566

Goodwill primarily comprises the skills and technical talent of Service Stream Maintenance's workforce and the synergies
expected to be achieved from integrating the company into the Group’s operations and existing governance and risk
mitigating practices. Goodwill is not deductible for tax purposes.

The fair value of acquired trade receivables is $79.1 million. The gross contractual amount for trade receivables due is
$79.4 million, with a loss allowance of $0.3 million recognised on acquisition.

72

Service Stream Limited
Notes to the consolidated financial statements

29 Business combination - Lendlease Services Pty Ltd and its controlled entities (continued)

(a) Summary of acquisition (continued)

(i)

Cash consideration
Cash consideration comprised $316.6 million paid on the completion date. The Completion mechanism as outlined in
the SSA requires a further true up for Net Assets against the final Completion Balance Sheet, expected to be finalised
before December 2022.

(ii)

Revenue and profit contribution

From the date of acquisition to 30 June 2022, LLS contributed revenue of $689.6 million and EBITDA from Operations
of $46.4 million (including synergies but excluding the allocation of corporate and group-wide costs).

If the acquisition had occurred on 1 July 2021, consolidated revenue for the year ended 30 June 2022 would have
been approximately $1,840.2 million. Based on the nature of support services under the previous ownership structure,
it is impractical to determine a comparable earnings impact had this acquisition occurred on 1 July 2021.

(iii)

Acquisition-related costs

The Group incurred acquisition related costs of $4.4 million which included transaction advisory costs, legal and
accounting fees and stamp duty on transfer of assets. These costs have been included in 'Consulting and temporary
staff fees' and are treated as non-operational costs (refer note 6(c)).

(b) Purchase consideration - cash outflow

Cash outflow with respect to the acquisition

Cash consideration paid
Less: Cash acquired
Payments for businesses (net of cash acquired)

30 June 2022
$'000
316,566
(3,029)
313,537

30 June 2021
$'000

- 
- 
- 

73

Service Stream Limited
Notes to the consolidated financial statements

30 Contingent assets and liabilities

Acquisition of Lendlease Services

On 1 November 2021, the Group acquired 100% of the issued share capital of Lendlease Services Pty Ltd and its wholly-
owned subsidiaries under the terms of a Share Sale Agreement “SSA” (refer Note 29 for further details). An upfront cash
consideration was paid on 1 November 2021, with the Completion mechanism under the SSA requiring a subsequent true-
up for Net Assets resulting in a deferred consideration payment (Completion Adjustment Payment). Under the processes
defined in the SSA, an Independent Expert (IE) has been engaged with both Service Stream and the vendor providing their
positions on the Completion Adjustment Payment to the IE who will decide the final outcome. The nature of the process is
such that arguments are largely dependent on the interpretation of Lendlease Services’ accounting practices at December
2020 (Reference Balance Sheet) and certain clauses set out in the SSA. Given the significant uncertainty of the outcome,
is unable to reliably estimate the Completion adjustment payment amount, and
the Group has determined that
accordingly, no provision has been recognised as of 30 June 2022. The Completion adjustment payment is expected to be
finalised before November 2022. 

it

The Group is not aware of any other material contingent assets and liabilities at balance date that have not been disclosed
in these financial statements (2021: nil).

31 Events after the reporting period

the financial year that has
There have not been any matters or circumstances occurring subsequent
significantly affected, or may significantly effect, the operations of the Group, the results of those operations, or the state of
affairs of the Group in future financial years. 

to the end of

32 Remuneration of auditors

Audit and review of the financial report
Other assurance services
Tax services

2022
$
1,171,000
100,000
31,000
1,302,000

2021
$
746,400 
30,000 
102,740 
879,140 

The auditor of Service Stream Limited is PricewaterhouseCoopers.

33 Significant accounting policies

This  note  provides  a  list  of  significant  accounting  policies  adopted  in  the  preparation  of  these  consolidated  financial 
statements. These policies have been consistently applied to all the years presented. The financial  statements are for the 
consolidated entity consisting of Service Stream Limited and its subsidiaries. 

(a)  Basis of preparation

These general purpose financial statements have been prepared in accordance with Australian Accounting Standards and 
Interpretations  issued  by  the  Australian  Accounting  Standards  Board  and  the  Corporations  Act  2001 .  Service  Stream 
Limited is a for-profit entity for the purpose of preparing the financial statements. 

The financial statements were authorised for issue by the Directors on 26 August 2022.

74

Service Stream Limited
Notes to the consolidated financial statements

33 Significant accounting policies (continued)

(a) Basis of preparation (continued)
Compliance with IFRS
The consolidated financial statements of the Group also comply with International Financial Reporting Standards as issued
by the International Accounting Standard Board.

New and amended standards adopted by the Group

The group has not adopted any new or amended standards for the first time for their annual reporting period commencing 1 
June 2021. 

Changes in accounting policy

There were no changes in accounting policies during the period.

Early adoption of standards
The Group has not elected to early adopt the Standards and Interpretations issued but not yet effective. The Group has
deemed the impact of these as not material for FY22. 

Historical cost convention
The consolidated financial statements have been prepared on the basis of historical cost, except for certain assets and
liabilities that are measured at revalued amounts or fair values, as explained in the accounting policies below. Historical
cost is generally based on the fair values of the consideration given in exchange for assets. All amounts are presented in
Australian dollars.

Critical accounting estimates
The preparation of
It also requires
management to exercise its judgement in the process of applying the Group's accounting policies. The areas involving a
higher degree of judgement or complexity, or areas where assumptions and estimates are significant to the financial
statement, are disclosed in note 34.

financial statements requires the use of certain critical accounting estimates.

(b) Basis of consolidation

The consolidated financial statements incorporate the financial statements of the Group and entities controlled by the Group
(its subsidiaries). 

Subsidiaries are all entities over which the Group has control. The Group controls an entity when the Group is exposed to,
or has right to, variable returns from its involvement with the entity and has the ability to affect those returns through its
power to direct the activities of the entity. Subsidiaries are fully consolidated from the date on which control is transferred to
the Group. They are deconsolidated from the date that control ceases.

Intercompany transactions, balances and unrealised gains on transactions between group companies are eliminated.
Unrealised losses are also eliminated unless the transaction provides evidence of the impairment of the asset transferred.
Accounting policies of subsidiaries have been changed where necessary to ensure consistency with the policies adopted by
the Group. 

When the Group ceases to consolidate an entity, any retained interest in the entity is remeasured to its fair value with the
change in carrying amount
In addition, any amounts previously recognised in other
comprehensive income in respect of that entity are accounted for as if the Group had directly disposed of the related assets
or liabilities. This means that amounts previously recognised in other comprehensive income are reclassified to profit or
loss. 

recognised in profit or

loss.

(c) Joint arrangements

Under AASB 11 Joint Arrangements investments in joint arrangements are classified as either joint operations or joint
ventures. The classification depends on the contractual rights and obligations of each investor, rather than the legal
structure of the joint arrangement.

Investments in joint ventures

A joint venture is an arrangement in which Service Stream has joint control and Service Stream has rights to the net assets 
of the arrangement, rather than right to its assets and obligations for its liabilities. Investments in joint ventures are 
accounted for using the equity method. 

Under the equity method of accounting, the investments in joint ventures are initially recognised in the Consolidated 
Balance Sheet at cost and adjusted thereafter to recognise the group's share of profits or losses of the joint venture. 
Dividends received or receivable from joint ventures are recognised as a reduction in carrying amount of the investment. 

75

Service Stream Limited
Notes to the consolidated financial statements

33 Significant accounting policies (continued)

(c)  Joint arrangement (continued)

Where the group's share of losses in an equity accounted investment equals or exceeds its interest in the joint venture, 
including any other unsecured long-term receivables, the group does not recognise further losses, unless it has incurred 
obligations or made payments on behalf of the joint venture. 

Unrealised gains on transactions between the group and its joint ventures are eliminated to the extent of the group's interest 
in these entities. Unrealised losses are also eliminated unless the transaction provides evidence of an impairment of the 
asset transferred. 

The carrying amount of equity-accounted investments is tested for impairment in accordance with the policy described in 
note 33 (m).

Joint operations
The Group recognises its direct right to the assets, liabilities, revenue and expenses of joint operations and its share of any 
jointly held or incurred assets, liabilities, revenues and expenses. These have been incorporated in the financial statements. 
Details of the joint arrangements are set out in note 25.

(d)  Goodwill

Goodwill  acquired in  a business  combination  is  initially  measured  at  its  cost,  being  the excess  of  the  cost  of  the business 
combination  over  the  Group's  interest  in  the  net  fair  value  of  the  identifiable  assets,  liabilities  and  contingent  liabilities 
recognised at the date of the acquisition. Goodwill is subsequently measured at its cost less any impairment losses.

For the purpose of impairment testing, goodwill is allocated to each of the Group’s cash generating units, or groups of cash 
generating  units,  expected  to  benefit  from  the  synergies  of  the  business  combination.  Cash  generating  units  or  groups  of 
cash generating units to which goodwill has been allocated are tested for impairment annually, or more frequently if events or 
changes in circumstances indicate that goodwill might be impaired. If the recoverable amount of the cash generating unit (or 
group  of  cash  generating  units)  is  less  than  the  carrying  amount  of  the  cash  generating  unit  (or  groups  of  cash 
generating units), the impairment loss is allocated first to reduce the carrying amount of any goodwill allocated to the cash 
generating units and then pro-rata on the basis of the carrying amount of each asset in the cash generating unit (or groups of 
cash generating units). An impairment loss for goodwill is recognised immediately in the profit or loss and is not reversed in a 
subsequent accounting period.
On disposal of the relevant cash generating unit, the attributable amount of goodwill is included in the determination of the 
profit or loss on disposal.

(e)  Segment reporting
Operating  segments  are  determined  based  on  the  nature  of  the  business  activities  undertaken  by  the  Group  and  by 
reference to the structure of internal reporting provided to the chief operating decision maker. The chief operating decision 
maker  is  responsible  for  allocating  resources  and  assessing  performance  of  the  operating  segments.  Where  operating 
segments  have  been  assessed  as  bearing  similar  economic  characteristics  and  being  similar  in  terms  of  each  of  the 
aggregation criteria set out in AASB 8 Operating Segments  including the nature of services, the type of customers and the 
method  by  which  services  are  provided,  they  may  be aggregated  into  a  single  reportable  segment.  Details  of  the  Group’s 
segment reporting is set out in note 2.

Operating segments are reported in a manner consistent with the internal reporting provided to the chief operating decision 
maker.
(f)  Revenue recognition
The Group has  four  distinct  revenue  streams,  being (i)  revenue  from  the  provision  of  ticket  of  work  services,  (ii)  revenue 
from the delivery of projects, (iii) revenue from cost reimbursable contracts and (iv) revenue from overhead recovery.

Ticket of work services

Ticket of work services are repetitive, high volume tasks performed by the Group such as the provision of:
• 

operations and maintenance services to the owners and operators of telecommunications, gas and water networks
including customer connections and service assurance;
specialist metering, in-home and new energy services in respect of electricity, gas, power and water networks;

inspection, auditing and compliance services to electricity network owners and regulators, government entities and 
electrical contractors; and
contact centre services and workforce management support for key contracts.

•  

• 

•  

The benefits provided to customers under this category of work type do not transfer to the customer until the completion of
the service and as such revenue is recognised upon completion (At point in time).

76

Service Stream Limited
Notes to the consolidated financial statements

33 Significant accounting policies (continued)

(f) Revenue recognition (continued)

Project delivery
Project works relate primarily to:

• 

•  

• 

turnkey  services  associated  with  the  engineering,  design  and  construction  of  infrastructure  projects  in  the 
telecommunications, utilities and transport sectors. Service capability includes program management, site acquisition, 
town  planning,  design,  engineering  and  construction  management  for  projects  in  telecommunications,  gas,  power, 
road. intelligent transport services (ITS) and water utilities networks;
lump sum term maintenance contracts, typically associated with infrastructure networks. Under these contracts delivery 
obligations  may  consist  of  programme  management,  asset  management,  routine  maintenance  and  periodic 
maintenance tasks; and 
minor work services such as asset remediation, augmentation and relocation.

The benefits provided to customers under this category of work transfer to the customer as the work is performed and as
such revenue is recognised over the duration of the project based on percentage of completion. The Group’s performance
obligation is fulfilled over time and as such revenue is recognised over time (Over time).

Percentage of completion is measured according to the proportion of contract costs incurred for work performed to date
relative to the estimated total contract costs, except where this would not be representative of the stage of completion.
Where this is the case, stage of completion is measured on a milestone basis.

As work is performed on the assets being constructed, they are controlled by the customer and have no alternative use to
the Group, with the Group having a right to payment for performance to date. Project revenue earned is typically invoiced
monthly or
to customer
approval/certification. Invoices are paid on standard commercial terms, which may include the customer withholding a
retention amount until finalisation of the construction.

in some cases on achievement of milestones. Payment of

invoices is typically subject

Where recognised project revenues exceed progress billings, the surplus is shown in the consolidated balance sheet as an
asset, under accrued revenue. Where progress billings exceed recognised revenues,
the surplus is shown in the
consolidated balance sheet, as a liability, as income in advance under trade and other payables. Amounts billed for work
performed but not yet paid by the customer are included in the consolidated balance sheet, as an asset, under trade and
other receivables.

When it is probable that total contract costs will exceed total contract revenue, the expected loss is recognised as an
expense and onerous contract provision as set out in note 17.

Cost reimbursable
The Group recognises revenue (and its associated margins) on all direct, indirect and overhead related costs, as prescribed
under the cost reimbursable contract.

The work performed has no alternative use for the Group and there is an enforceable right to payment, including a profit
margin, when the costs are incurred, as such revenue is recognised over time (Over time).

Overhead recovery
Certain customer contracts allow for the recovery of specified overhead costs.
The benefits provided to the customer under this revenue stream are simultaneously received and consumed by the
customer and as such revenue is recognised over the period the services are provided (Over time).

Variable consideration
It is common for contracts to have variable considerations such as variations, performance bonuses or penalties and other
performance constraints related KPIs. The expected value of revenue is only recognised when the uncertainty associated
with the variable consideration is subsequently resolved, or when it becomes highly probable. The Group assesses the
variable consideration to be included in the transaction price periodically. This assessment involves judgement and is based
on all available information including historical performance and any variations that are entered into.

Contract assets and liabilities
AASB 15 uses the terms contract assets and contract liabilities to describe what the Group refers to as accrued revenue
and income in advance respectively. Trade receivables represent receivables in respect of which the Group's right to
consideration is unconditional subject only to the passage of
to
consideration for services provided to customers for which the Group's right remains conditional on something other than
the passage of time. Income in advance arise where payment is received prior to the work being performed. Accrued
revenue and income in advance are recognised and measured in accordance with this accounting policy.

time. Accrued revenue represent

the Group's right

77

Service Stream Limited
Notes to the consolidated financial statements

33 Significant accounting policies (continued)

(f) Revenue recognition (continued)

Contract fulfilment costs

Costs incurred prior to the commencement of a contract may arise due to mobilisation/site set-up costs, feasibility studies,
environmental impact studies and preliminary design activities as these are costs incurred to fulfil a contract. Where these
costs are expected to be recovered, they are capitalised and amortised over the course of the contract consistent with the
transfer of service to the customer. Where the costs, or a portion of these costs, are reimbursed by the customer, the
amount received is recognised as deferred revenue and allocated to the performance obligations within the contract and
recognised as revenue over the course of the contract.

Financing components
The Group does not expect to have any contracts where the period between the transfer of the promised goods or services
to the customer represents a financing component. As a consequence, the Group does not adjust any of the transaction
prices for the time value of money.

Warranties and defect periods
Construction and services contracts generally include defect and warranty periods following completion of the project.
These obligations are not deemed to be separate performance obligations and therefore estimated and included in the total
costs of the contracts. Where required, amounts are recognised accordingly in line with AASB 137 Provision, Contingent
Liabilities and Contingent Assets.

(g) Leases

The Group recognises leases in line with AASB 16 Leases, measuring lease liabilities measured at the present value of the
remaining lease payments, discounted using the Group’s incremental borrowing rate. The Group’s leasing policy is
described in note 15(c).

Right-of-use assets

Right-of-use assets are initially recognised at cost, comprising the amount of the initial measurement of the lease liability,
any lease payments made at or before the commencement date of the lease, less any lease incentives received, any initial
direct costs incurred by the Group, and an estimate of costs to be incurred by the Group in dismantling and removing the
underlying asset, restoring the site on which it is located or restoring the underlying asset to the condition required by the
terms and conditions of the lease.

to initial recognition, right-of-use assets are measured at cost (adjusted for any remeasurement of

Subsequent
the
associated lease liability), less accumulated depreciation and any accumulated impairment loss. Right-of-use assets are
depreciated over the shorter of the lease term and the estimated useful life of the underlying asset, consistent with the
estimated consumption of the economic benefits embodied in the underlying asset.

Lease liabilities

Lease liabilities are initially recognised at the present value of the future lease payments (i.e., the lease payments that are
unpaid at the commencement date of the lease). These lease payments are discounted using the interest rate implicit in the
lease, if that rate can be readily determined, or otherwise using the Group’s incremental borrowing rate.

Subsequent to initial recognition, lease liabilities are measured at the present value of the remaining lease payments (i.e.,
the lease payments that are unpaid at the reporting date). Interest expense on lease liabilities is recognised in profit or loss
(presented as a component of finance costs). Lease liabilities are remeasured to reflect changes to lease terms, changes to
lease payments and any lease modifications not accounted for as separate leases.

Variable lease payments not included in the measurement of lease liabilities are recognised as an expense when incurred.

Leases of 12-months or less and leases of low value assets

Lease payments made in relation to leases of 12-months or less and leases of low value assets (for which a lease asset
and a lease liability has not been recognised) are recognised as an expense on a straight-line basis over the lease term.

(h) Employee benefits

A liability is recognised for benefits accruing to employees in respect of wages and salaries, annual leave and long service
leave when it is probable that settlement will be required and they are capable of being measured reliably.

Liabilities recognised in respect of employee short-term benefits are measured at
remuneration rate expected to apply at the time of the settlement.

their nominal values using the

78

Service Stream Limited
Notes to the consolidated financial statements

33 Significant accounting policies (continued)

(h) Employee benefits (continued)

Liabilities recognised in respect of long-term employee benefits are measured as the present value of the estimated future
cash outflows in respect of services provided by employees up to reporting date. Expected future payments falling due more
than 12 months after the end of the reporting period are discounted using corporate bonds market yields. Remeasurements
as a result of employment status and changes in actuarial assumptions are recognised in profit or loss.

Termination benefits are payable when employment is terminated before the normal retirement date, or when an employee
accepts voluntary redundancy in exchange for these benefits. The Group recognises termination benefits when it is
demonstrably committed to either terminating the employment of current employees according to a detailed formal plan
without possibility of withdrawal or to providing termination benefits as a result of an offer made to encourage voluntary
redundancy where applicable.

The obligations are presented as current liabilities in the balance sheet if the entity does not have an unconditional right to
defer settlement for at least 12 months after the reporting period, regardless of when the actual settlement is expected to
occur.

(i) Share-based payments

Equity-settled share-based payments to Senior Executives are measured at the fair value of the equity instrument at the
grant date. Details regarding the determination of the fair value of the equity instruments are set out in note 23.

The fair value determined at the grant date is expensed on a straight-line basis over the vesting period. At the end of each
reporting period the Group revises its estimate of the number of equity instruments expected to vest. The impact of the
revision of the original estimates, if any, is recognised in profit or loss such that the cumulative expense reflects the revised
estimate, with a corresponding adjustment to the equity-settled employee benefits reserve.

(j) Taxation
Current tax
The income tax expense for the period is the tax payable on the current period's taxable income based on the applicable
income tax rate for each jurisdiction adjusted by any changes in the deferred tax assets and liabilities attributable to
temporary differences and to unused tax losses.

The current income tax charge is calculated on the basis of the tax laws enacted or substantively enacted by the end of the
reporting period. Management periodically evaluates positions taken in tax returns with respect to situations in which
applicable tax regulations are subject to interpretation. It establishes provisions where appropriate on the basis of amounts
expected to be paid to the tax authorities.

Deferred tax

Deferred tax is recognised on temporary differences between the carrying amounts of assets and liabilities in the financial
statements and the corresponding tax bases used in the computation of taxable profit. Deferred tax liabilities are generally
recognised for all taxable temporary differences. Deferred tax assets are generally recognised for all deductible temporary
differences to the extent that it is probable that taxable profits will be available against which those deductible temporary
differences can be utilised. Such deferred tax assets and liabilities are not recognised if the temporary difference arises
from goodwill or from the initial recognition (other than the recognition of leases) of other assets and liabilities in a
transaction that affects neither the taxable profit nor the accounting profit.

The carrying amount of deferred tax assets is reviewed at the end of each reporting period and reduced to the extent that it
is no longer probable that sufficient taxable profits will be available to allow all or part of the asset to be recovered.

Deferred tax assets and liabilities are measured at the tax rates that are expected to apply in the period in which the liability
is settled or the asset realised, based on tax rates (and tax laws) that have been enacted or substantively enacted by the
end of the reporting period. The measurement of deferred tax liabilities and assets reflects the tax consequences that would
follow from the manner in which the Group expects, at the end of the reporting period, to recover or settle the carrying
amount of its assets and liabilities.

Deferred tax assets and liabilities are offset when there is a legally enforceable right to set off current tax assets against
current tax liabilities, when they relate to income taxes levied by the same taxation authority and the Group intends to settle
its current tax assets and liabilities on a net basis.

79

Service Stream Limited
Notes to the consolidated financial statements

33 Significant accounting policies (continued)

(j) Taxation (continued)

Current and deferred tax for the period

Current and deferred tax are recognised as an expense or income in profit or loss, except when they relate to items that are
recognised outside profit or loss (whether in other comprehensive income or directly in equity), in which case the tax is also
recognised outside profit or loss, or where they arise from the initial accounting for a business combination. In the case of a
business combination, the tax effect is included in the accounting for the business combination.

(k) Property, plant and equipment
Plant  and  equipment,  leasehold  improvements  and  motor  vehicles  are  stated  at  cost  less  accumulated  depreciation  and
impairment. Cost includes expenditure that is directly attributable to the acquisition. In the event that settlement of all or part
of the purchase consideration is deferred, cost is determined by discounting the amount payable to their present value as at
the date of acquisition.

Depreciation is calculated on a straight-line basis so as  to write-off  the net costs or  other revalued  amount of each asset
over  its  expected  useful  life  to  its  estimated  residual  value.  Depreciation  methods,  estimated  useful  lives  and  residual
values  are  reviewed  at  the  end  of  each  annual  accounting  period,  with  the  effect  of  any  changes  recognised  on  a
prospective basis.

Plant and equipment  is de-recognised  upon disposal  or when no future economic benefits  are expected to arise from the
continued  use  of  the  asset.  Any  gain  or  loss  arising  on  the  disposal  or  retirement  of  an  item  of  plant  and  equipment  is
determined as the difference between the sale proceeds and the carrying amount of the asset and is recognised in profit or
loss.

The following estimated useful lives are used in the calculation of depreciation:

• 
•  

• 

Leasehold improvements: 3 - 13 years;
Plant and equipment: 1 -10 years; and
Motor vehicles: 5 - 10 years

(I)

Intangible assets

Costs incurred in developing products or systems and costs incurred in acquiring software and licences that the Group
controls and that will contribute to future period financial benefits through revenue generation or cost reduction are
capitalised as software. A software is assessed as being controlled by the Group if it has the power to obtain the future
economic benefits flowing from the software itself and to restrict others’ access to those benefits. Any costs associated with
maintaining this software are recognised as an expense as incurred. IT development costs include only those costs directly
attributable to the development phase and are only recognised following completion of technical feasibility and where the
Group has an intention and ability to use the asset. The amount initially recognised includes direct costs of materials and
service and direct payroll and other payroll-related costs of employees’ time spent on the project.

Customer contracts and relationships acquired in a business combination are initially recognised at their fair value at the
acquisition date, which is regarded as their cost.

Software, customer contracts and relationships have finite lives and are carried at cost less any accumulated amortisation
and any impairment losses.

Amortisation is recognised on a straight-line basis over each asset’s estimated useful life. The estimated useful life and
amortisation method are reviewed at the end of each annual accounting period, with the effect of any changes in estimate
being accounted for on a prospective basis.

The estimated useful lives used in the calculation of amortisation range from 3 to 8 years for software, 1 to 15 years for
customer contracts and 15 years for customer relationships.

80

Service Stream Limited
Notes to the consolidated financial statements

33 Significant accounting policies (continued)

(m)

Impairment of tangible and intangible assets excluding goodwill

At the end of each reporting date, the Group reviews the carrying amounts of its tangible and intangible assets to determine
whether there is any indication that those assets have incurred an impairment loss. If any such indication exists, the
recoverable amount of the asset is estimated in order to determine the extent of the impairment loss (if any). Where it is not
possible to estimate the recoverable amount of an individual asset, the Group estimates the recoverable amount of the cash
generating unit to which the asset belongs. Where a reasonable and consistent basis of allocation can be identified,
corporate assets are also allocated to individual cash generating units, or otherwise they are allocated to the smallest group
of cash generating units for which a reasonable and consistent allocation basis can be identified.

Intangible assets with indefinite useful
annually, and whenever there is an indication that the asset may be impaired.

lives and intangible assets not yet available for use are tested for impairment

The recoverable amount is the higher of the fair value less costs of disposal and value-in-use. In assessing value-in-use, the
estimated future cash flows are discounted to their present value using the pre-tax discount rate that reflects current market
assessments of the time value of money and the risks specific to the asset for which the estimates of future cash flows have
not been adjusted.

If the recoverable amount of an asset (or cash generating unit) is estimated to be less than its carrying amount, the carrying
amount of the asset (or cash generating unit) is reduced to its recoverable amount. An impairment loss is recognised
immediately in profit or loss unless the relevant asset is carried at a revalued amount, in which case the impairment loss is
treated as a revaluation decrease.

(n)

Inventories

Inventories are stated at the lower of cost and net realisable value. Costs are assigned to inventories by the method most
appropriate to the particular class of inventory, with the majority being valued on a first in, first out basis. The inventory
balance is comprised of purchased inventory, the cost of which is determined after deducting rebates and discounts.

(o)

Provisions

Provisions are recognised when the Group has a present obligation (legal or constructive) as a result of a past event, it is
probable that the Group will be required to settle the obligation, and a reliable estimate can be made of the amount of the
obligation.

The amount recognised as a provision is the best estimate of the consideration required to settle the present obligation at
the end of the reporting period, taking into account the risks and uncertainties surrounding the obligation. Where a provision
is measured using the cash flows estimated to settle the present obligation, its carrying amount is the present value of those
cash flows (where the effect of the time value of money is material).

When some or all of the economic benefits required to settle a provision are expected to be recovered from a third party, a
receivable is recognised as an asset if it is virtually certain that reimbursement will be received and the amount of the
receivable can be measured reliably.

(p)

Financial instruments

Financial assets and financial liabilities are recognised when a Group entity becomes a party to the contractual provisions of
the instrument.

(i)

Classification

The Group classifies its financial assets and liabilities in the following measurement categories:

• 

•  

those to be measured subsequently at fair value (either through other comprehensive income (OCI) or profit or loss),
and

those to be measured at amortised cost.

The classification depends on the entity’s business model
contractual terms of the cash flows.

for managing the financial assets and liabilities and the

For assets and liabilities measured at fair value, gains and losses will either be recorded in profit or loss or OCI.

81

Service Stream Limited
Notes to the consolidated financial statements

33 Significant accounting policies (continued)

(p)

(ii)

Financial instruments (continued)

Recognition and derecognition

Purchases and sales of financial assets are recognised on trade-date, the date on which the Group commits to purchase or
sell the asset. Financial assets are derecognised when the rights to receive cash flows from the financial assets have
expired or have been transferred and the Group has transferred substantially all the risks and rewards of ownership.

(iii) Measurement

At initial recognition,
the Group measures a financial asset at its fair value, plus transaction costs that are directly
attributable to the acquisition of the financial asset. Transaction costs of financial assets carried at fair value through profit
or loss (FVPL) are expensed in profit or loss.

Changes in the fair value of financial assets at FVPL are recognised in other gains/losses in the statement of profit or loss
and other comprehensive income as applicable.
losses) on equity
investments measured at fair value through other comprehensive income (FVOCI) are not reported separately from other
changes in fair value.

losses (and reversal of

Impairment

impairment

(iv)

Impairment

The Group assesses, on a forward-looking basis, the expected credit losses associated with its financial assets carried at
amortised cost and FVOCI. The impairment methodology applied depends on whether there has been a significant increase
in credit risk.

For trade receivables and contracts assets, the group applies the simplified approach permitted by AASB 9, which requires
expected lifetime losses to be recognised from the date of initial recognition, see note 21(c) for further details.

(v)

Borrowings

Borrowings are initially measured at amortised cost. Any difference between the proceeds (net of transaction costs) and the
redemption amount is recognised in profit or loss over the period of the borrowings using the effective interest method. Fees 
paid on the establishment of loan facilities are recognised as transaction costs of the loan to the extent that it is probable
that some or all of the facility will be drawn down. In this case, the fee is deferred until the draw down occurs. To the extent
there is no evidence that it is probable that some or all of the facility will be drawn down, the fee is capitalised as a
prepayment for liquidity services and amortised over the period of the facility to which it relates.

Borrowings are removed from the balance sheet when the obligation specified in the contract is discharged, cancelled or
expired. The difference between the carrying amount of a financial liability that has been extinguished or
transferred to
another party and the consideration paid, including any non-cash assets transferred or liabilities assumed, is recognised in
profit or loss as other income or finance costs.

Borrowings are classified as current liabilities unless the group has an unconditional right to defer settlement of the liability
for at least 12 months after the reporting period.

(vi)

Financial liabilities and equity instruments

Classification as debt or equity
Debt and equity instruments are classified as either liabilities or as equity in accordance with the substance of the
contractual arrangement.

Equity instruments
An equity instrument is any contract that evidences a residual interest in the assets of an entity after deducting all of its
liabilities. Equity instruments issued by the Group are recognised at the proceeds received, net of direct issue costs.

Financial guarantee liabilities
A financial guarantee is a contract that requires the issuer of the guarantee to make a specified payment to the holder of the
guarantee in the event that it suffers a loss due to the guarantee drawer’s failure to make payment or otherwise satisfy its
contractual obligations under an agreement with the holder. The drawer of the guarantee is required to reimburse the issuer
for any loss suffered in satisfaction of the guarantee obligation to the holder.

Financial guarantee liabilities are initially measured at their fair values and are subsequently measured at the higher of:

• 

the amount of the obligation under the contract, as determined in accordance with AASB 137 Provisions, Contingent 
Liabilities and Contingent Assets;  and

82

Service Stream Limited
Notes to the consolidated financial statements

33 Significant accounting policies (continued)

(p)

Financial instruments (continued)

(vi)

Financial liabilities and equity instruments (continued)

• 

the amount initially recognised, less where appropriate, cumulative amortisation recognised in accordance with the
revenue recognition policies.

Financial liabilities
Financial liabilities are classified as either financial liabilities at fair value through profit or loss (FVTPL) or other financial
liabilities.

Other financial liabilities
Other financial liabilities, including borrowings, are initially measured at fair value, net of transaction costs.

Other financial
expense recognised on an effective yield basis.

liabilities are subsequently measured at amortised cost using the effective interest method, with interest

The effective interest method is a method of calculating the amortised cost of a financial liability and of allocating interest
expense over the relevant period. The effective interest rate is the rate that exactly discounts estimated future cash
payments through the expected life of the financial liability, or, where appropriate, a shorter period, to the net carrying value
on initial recognition.

De-recognition of financial liabilities
The Group de-recognises financial liabilities only when the Group’s obligations are fully discharged, cancelled or otherwise
expire. The difference between the carrying amount of the financial liability de-recognised and the consideration paid or
payable is then recognised in profit or loss.

(q)

Trade receivables

Trade receivables are recognised initially at fair value and subsequently measured at amortised cost using the effective
interest method, less loss allowance. See note 21(c) for an assessment of the Group's impairment methodology.

Trade and other payables

(r)
Trade and other payables represent liabilities for goods and services provided to the Group prior to the end of financial year
which are unpaid. The amounts are unsecured and are usually paid within 30 days of recognition. Trade and other payables
are presented as current liabilities unless payment is not due within 12 months from the reporting date. They are recognised
initially at their fair value and are not discounted if the effect of discounting is immaterial.

(s) Goods and Services Tax (GST)
Revenues, expenses and assets are recognised net of the amount of associated GST, unless the GST incurred is not
recoverable from the taxation authority. In this case it is recognised as part of the cost of acquisition of the asset or as part
of the expense.

Receivables and payables are stated inclusive of the amount of GST receivable or payable. The net amount of GST
the taxation authority is included with other receivables or other payables in the
recoverable from, or payable to,
consolidated balance sheet as applicable.

Cash flows are presented on a gross basis. The GST components of cash flows arising from investing or financing activities
which are recoverable from, or payable to, the taxation authority are presented as operating cash flows.

Cash and cash equivalents

(t)
Cash comprises cash on hand and outstanding deposits less any unpresented cheques. Cash equivalents are short-term,
highly liquid investments that are readily convertible to known amounts of cash, which are subject to an insignificant risk of
changes in value and have a maturity of three months or less at the date of acquisition.

Bank overdrafts are shown within borrowings in current liabilities in the Group's consolidated balance sheet.

(u) Contributed equity

Ordinary shares are classified as equity. Incremental costs directly attributable to the issue of new shares or options are
shown in equity as a deduction, net of tax, from the proceeds. Where any Group company purchases the Company’s equity
instruments, for example as the result of a share buy-back or a share-based incentive scheme, the consideration paid,
including any directly attributable incremental costs (net of income taxes) is deducted from equity attributable to the owners
of Service Stream Limited as treasury shares until the shares are cancelled or reissued.

83

Service Stream Limited
Notes to the consolidated financial statements

33 Significant accounting policies (continued)

(u) Contributed equity (continued)

Where such ordinary shares are subsequently reissued, any consideration received, net of any directly attributable
incremental transaction costs and the related income tax effects, is included in equity attributable to the owners of Service
Stream Limited.

Shares held by the Service Stream Employee Share Trust are disclosed as treasury shares and deducted from contributed
equity.

(v)

Dividends

Provision is made for the amount of any dividend declared, being appropriately authorised and no longer at the discretion of
the entity, on or before the end of the reporting period but not distributed at the end of the reporting period.

(w) Earnings per share

Basic earnings per share

Basic earnings per share is calculated by dividing:
•     

profit attributable to owners of the Company, excluding any costs of servicing equity other than ordinary shares; and

• 

by the weighted average number of ordinary shares outstanding during the financial year.

Diluted earnings per share

Diluted earnings per share adjusts the figures used in the determination of basic earnings per share to take into account:

• 
• 

•  

the after income tax effect of interest and other financing costs associated with dilutive potential ordinary shares; and

the  weighted  average  number  of  additional  ordinary  shares  that  would  have  been  outstanding  assuming  the
conversion of all dilutive potential ordinary shares.

(x)

Rounding of amounts

/ Directors' Reports) Instrument
The Company is of a kind referred to in ASIC Corporations (Rounding in Financial
2016/191, issued by the Australian Securities and Investments Commission, relating to the ‘rounding off’ of amounts in the
Directors' report and the financial report. Amounts in the Directors' report and the financial report have been rounded off to
the nearest thousand dollars, in accordance with that Instrument.

(y)

Business combinations

The acquisition method of accounting is used to account for all business combinations, regardless of whether equity 
instruments or other assets are acquired. The consideration transferred for the acquisition of a subsidiary comprises the: 

• 
•  
•
•

fair values of the assets transferred;
liabilities incurred to the former owners of the acquired business;
equity interests issued by the group; and
fair value of any asset or liability resulting from a contingent consideration arrangement.

Identifiable assets acquired and liabilities and contingent liabilities assumed in a business combination are, with limited 
exceptions, measured initially at their fair values at the acquisition date. 

84

 
Service Stream Limited
Notes to the consolidated financial statements

33 Significant accounting policies (continued)

(y)

Business combinations (continued)

Acquisition-related costs are expensed as incurred. 

consideration transferred;
amount of any non-controlling interest in the acquired entity; and
acquisition-date fair value of any previous equity interest in the acquired entity;

 The excess of the: 
•
•
•
over the fair value of the net identifiable assets acquired is recorded as goodwill. If those amounts are less than the fair
value of the net identifiable assets of the business acquired, the difference is recognised directly in profit or loss as a
bargain purchase.

Where settlement of any part of cash consideration is deferred, the amounts payable in the future are discounted to their
present value as at the date of exchange. The discount rate used is the entity’s incremental borrowing rate, being the rate at
which a similar borrowing could be obtained from an independent financier under comparable terms and conditions. 

Contingent consideration is classified either as equity or a financial liability. Amounts classified as a financial liability are
subsequently remeasured to fair value with changes in fair value recognised in profit or loss.

34 Critical accounting judgements and key sources of estimation uncertainty

The preparation of financial statements requires the use of accounting estimates which, by definition, will seldom equal the
actual results. Management also needs to exercise judgement in applying the Group’s accounting policies as described in
note 33.

The areas involving a higher degree of judgement or estimates are:

• 
•  

• 
•  
• 

Recognition of revenue from contracts with customers - note 3(d);

Testing of goodwill for impairment - notes 14(b);
Estimation uncertainties and judgements made in relation to lease accounting - note 15(d);
Estimation of provision for contractual obligations, contractual disputes and onerous contracts - note 17(b); and
Business combinations - note 29.

Estimates and judgements are continually evaluated. They are based on historical experience and other factors, including
expectations of future events that may have a financial impact on the entity and that are believed to be reasonable under
the circumstances.

85

Service Stream Limited
Directors' declaration

Directors' declaration

In the Directors' opinion:

(a) 

the financial statements and notes thereto are in accordance with the Corporations Act 2001, including:

(i)

(ii)

complying with Accounting Standards,
professional reporting requirements, and

the Corporations Regulations 2001 and other mandatory

giving a true and fair view of the consolidated entity's financial position as at 30 June 2022 and of its
performance for the year ended on that date, and

(b) 

(c) 

there are reasonable grounds to believe that the Company will be able to pay its debts as and when they become due
and payable, and

at  the  date  of  this  declaration,  there  are  reasonable  grounds  to  believe  that  the  members  of  the  extended  closed
Group identified in note 24 will be able to meet any obligations or liabilities to which they are, or may become, subject
by virtue of the deed of cross guarantee described in note 26.

Note 33 confirms that the financial statements also comply with International Financial Reporting Standards as issued by
the International Accounting Standards Board.

The Directors have been given the declarations by the Chief Executive Officer and Chief Financial Officer required by
section 295A of the Corporations Act 2001.

This declaration is made in accordance with a resolution of the Directors.

Brett Gallagher 
Chairman
26 August 2022

Leigh Mackender 
Managing Director 
26 August 2022

86

Independent auditor’s report 

To the members of Service Stream Limited 

Report on the audit of the financial report 

Our opinion 

In our opinion: 

The accompanying financial report of Service Stream Limited (the Company) and its controlled entities 
(together the Group) is in accordance with the Corporations Act 2001, including: 

(a) giving a true and fair view of the Group's financial position as at 30 June 2022 and of its

financial performance for the year then ended

(b) complying with Australian Accounting Standards and the Corporations Regulations 2001.

What we have audited 
The Group financial report comprises: 

●
●

●
●
●

●

the consolidated balance sheet as at 30 June 2022
the consolidated statement of profit or loss and other comprehensive income for the year then
ended
the consolidated statement of changes in equity for the year then ended
the consolidated statement of cash flows for the year then ended
the notes to the consolidated financial statements, which include significant accounting policies
and other explanatory information
the directors’ declaration.

Basis for opinion 

We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under 
those standards are further described in the Auditor’s responsibilities for the audit of the financial 
report section of our report. 

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis 
for our opinion. 

Independence 
We are independent of the Group in accordance with the auditor independence requirements of the 
Corporations Act 2001 and the ethical requirements of the Accounting Professional & Ethical 
Standards Board’s APES 110 Code of Ethics for Professional Accountants (including Independence 
Standards) (the Code) that are relevant to our audit of the financial report in Australia. We have also 
fulfilled our other ethical responsibilities in accordance with the Code. 

PricewaterhouseCoopers, ABN 52 780 433 757 
2 Riverside Quay, SOUTHBANK  VIC  3006, GPO Box 1331, MELBOURNE  VIC  3001 
T: 61 3 8603 1000, F: 61 3 8603 1999 

Liability limited by a scheme approved under Professional Standards Legislation. 

87

Our audit approach 

An audit is designed to provide reasonable assurance about whether the financial report is free from 
material misstatement. Misstatements may arise due to fraud or error. They are considered material if 
individually or in aggregate, they could reasonably be expected to influence the economic decisions of 
users taken on the basis of the financial report. 

We tailored the scope of our audit to ensure that we performed enough work to be able to give an 
opinion on the financial report as a whole, taking into account the geographic and management 
structure of the Group, its accounting processes and controls and the industry in which it operates. 

Materiality 

● For the purpose of our audit we used overall Group materiality of $7.6 million, which represents

approximately 0.5% of the Group’s revenue from continuing operations.

● We applied this threshold, together with qualitative considerations, to determine the scope of our audit and
the nature, timing and extent of our audit procedures and to evaluate the effect of misstatements on the
financial report as a whole.

● We chose Group revenue from continuing operations because, in our view, it is an appropriate benchmark

against which to measure the performance of the Group.

● We utilised a 0.5% threshold based on our professional judgement, noting it is within the range of

commonly acceptable thresholds.

Audit Scope 

● Our audit focused on where the Group made subjective judgements; for example, significant accounting

estimates involving assumptions and inherently uncertain future events.

Key audit matters 

Key audit matters are those matters that, in our professional judgement, were of most significance in 
our audit of the financial report for the current period. The key audit matters were addressed in the 
context of our audit of the financial report as a whole, and in forming our opinion thereon, and we do 
not provide a separate opinion on these matters. Further, any commentary on the outcomes of a 
particular audit procedure is made in that context. We communicated the key audit matters to the Audit 
and Risk Committee. 

88

Key audit matter 

How our audit addressed the key audit matter 

Business combination accounting 
(Refer to note 29) $316.6 million 

The Group acquired Service Stream Maintenance Pty 
Ltd (formerly Lendlease Services Pty Ltd) and its 
controlled entities on 1 November 2021 for total 
consideration of $316.6 million, as described in note 
29 of the financial report. 

The accounting for the acquisition was a key audit 
matter because it was a significant transaction in the 
year. In addition, the Group made complex 
judgements when accounting for the acquisition, 
including: 

●

identifying all assets and liabilities of the newly
acquired business and estimating the fair value
of each asset and liability for initial recognition by
the Group, particularly the customer contracts
and relationships.

The accounting for the acquisition is provisional at the 
time of authorisation of the financial report. 

Goodwill impairment assessment - Energy & 
Water and Comdain Infrastructure 
(Refer to note 14) $120.3 million 

The Group is required by Australian Accounting 
Standards to test goodwill annually for impairment at 
the cash generating unit (CGU) level. 

The consolidated balance sheet at 30 June 2022 
includes goodwill relating to the Energy & Water 
($20.0 million) and Comdain Infrastructure ($100.3 
million) CGU’s. An impairment of $38.2 million has 
been recorded against the Energy & Water CGU in 
the current year. 

The determination of the recoverable amount of each 
CGU, being the higher of value-in-use (“VIU”) and fair 
value less costs of disposal (“FVLCD”), requires 
judgement and estimation on the part of 
management. 

Assisted by our PwC valuation experts in aspects of 
our work, our procedures included the following, 
amongst others: 

●

●

●

evaluating the identification of the assets and
liabilities acquired against the requirements of
Australian Accounting Standards;
assessing the fair values of the acquired assets
and liabilities recognised, including:
○ considering key assumptions used in
estimating the fair values of customer
contracts and relationships;

○ considering the valuation methodologies

applied against the requirements of Australian
Accounting Standards; and

○ assessing the competence and capability of

the Group’s experts.

considering the adequacy of the business
combination disclosures in light of the
requirements of Australian Accounting
Standards.

To evaluate the recoverable amount of the Energy & 
Water and Comdain Infrastructure CGU’s, with 
assistance from PwC Valuation experts in aspects of 
our work, we performed the following procedures, 
amongst others: 

●

●

●

●

assessed the appropriateness of the 
discount rate in consideration of the forecast 
cash flows;
evaluated the Group’s historical ability to 
forecast future cash flows by comparing 
forecast cash flows with reported actual 
performance;
evaluated the underlying cash flow 
assumptions for key customer contracts with 
reference to historical results and expected 
project pipelines on a sample basis; and 
considered whether the allocation of 
corporate costs between CGUs was 
appropriate.

89

Key audit matter 

How our audit addressed the key audit matter 

We considered the adequacy of the disclosures 
relating to the Group’s goodwill impairment 
assessment in light of the requirements of Australian 
Accounting Standards. 

In undertaking impairment testing, the following 
assumptions require estimation: 

● expected cash flows, as taken from Board

approved budgets and strategic plans, including
assumptions regarding extending existing and
winning new contracts.

● discount rates used to discount the estimated

cash flows.

● the long-term growth rate to be applied to the
forecast cash flows in the terminal year.

This was a key audit matter because of the level of 
estimation required by the Group in determining the 
assumptions used to perform the impairment testing. 

Revenue recognition 
(Refer to note 3) $1,513.8 million 

We evaluated the design of relevant key internal 
controls over the recognition of revenue.  

For the year ended 30 June 2022, the Group 
recognised $1,513.8 million of revenue from contracts 
with customers, of which $273.8 million was accrued 
at 30 June 2022. 

For revenue from the provision of ticket of work 
services, amongst other procedures and for a sample 
of transactions, we obtained evidence supporting the 
amount of revenue recognised in the current year. 

Revenue from the provision of ticket of work services 
involves a high volume of transactions and is 
recognised at a point in time once services or 
activities have been completed. Additionally, due to 
contractual terms and certain customers requiring 
payment claims to be submitted and approved prior to 
invoices being issued, this process can extend the 
time that revenue is classified as accrued. Judgement 
is required to determine if accrued revenue will be 
recoverable. Only revenue that is highly probable of 
not reversing can be recorded. 

Revenue recognition in relation to the delivery of 
projects is complex because it is based on the 
Group’s estimates of: 

●
●
●

the stage of completion of the contract activity
total forecast contract costs, and
variable consideration

This was a key audit matter because of its 
significance to profit, the high volume of revenue 
transactions associated with ticket of work services 

For revenue from the delivery of projects, amongst 
other procedures and for a sample of contracts, we: 

●

●

●

obtained an understanding of the terms and
conditions of contracts
obtained an understanding, and agreed to
supporting documents, the estimates of total
contract revenue and forecast contract costs and
evaluated the percentage of completion based on
the actual costs incurred to date and the
estimated costs to complete; and
assessed the Group’s forecasting accuracy by
comparing historical actual costs incurred relative
to the forecast of those costs.

In addition, for revenue that was accrued at 30 June 
2022 we evaluated the appropriateness of 
management's recoverability assessment. 

For all categories of revenue our procedures included 
identifying a sample of journal entries impacting 
revenue based on specific criteria and obtaining 
source documents to determine if the journals were 
reasonable. 

90

Key audit matter 

How our audit addressed the key audit matter 

and the estimation required in recognising revenue 
from the delivery of projects. 

Other information 

The directors are responsible for the other information. The other information comprises the 
information included in the annual report for the year ended 30 June 2022, but does not include the 
financial report and our auditor’s report thereon. Prior to the date of this auditor's report, the other 
information we obtained included the directors' report. We expect the remaining other information to 
be made available to us after the date of this auditor's report.  

Our opinion on the financial report does not cover the other information and we do not and will not 
express an opinion or any form of assurance conclusion thereon. 

In connection with our audit of the financial report, our responsibility is to read the other information 
and, in doing so, consider whether the other information is materially inconsistent with the financial 
report or our knowledge obtained in the audit, or otherwise appears to be materially misstated. 

If, based on the work we have performed on the other information that we obtained prior to the date of 
this auditor’s report, we conclude that there is a material misstatement of this other information, we are 
required to report that fact. We have nothing to report in this regard. 

When we read the other information not yet received, if we conclude that there is a material 
misstatement therein, we are required to communicate the matter to the directors and use our 
professional judgement to determine the appropriate action to take. 

Responsibilities of the directors for the financial report 

The directors of the Company are responsible for the preparation of the financial report that gives a 
true and fair view in accordance with Australian Accounting Standards and the Corporations Act 2001 
and for such internal control as the directors determine is necessary to enable the preparation of the 
financial report that gives a true and fair view and is free from material misstatement, whether due to 
fraud or error. 

In preparing the financial report, the directors are responsible for assessing the ability of the Group to 
continue as a going concern, disclosing, as applicable, matters related to going concern and using the 
going concern basis of accounting unless the directors either intend to liquidate the Group or to cease 
operations, or have no realistic alternative but to do so. 

Auditor’s responsibilities for the audit of the financial report 

Our objectives are to obtain reasonable assurance about whether the financial report as a whole is 
free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that 
includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that 
an audit conducted in accordance with the Australian Auditing Standards will always detect a material 

91

misstatement when it exists. Misstatements can arise from fraud or error and are considered material 
if, individually or in the aggregate, they could reasonably be expected to influence the economic 
decisions of users taken on the basis of the financial report. 

A further description of our responsibilities for the audit of the financial report is located at the Auditing 
and Assurance Standards Board website at: 
https://www.auasb.gov.au/admin/file/content102/c3/ar1_2020.pdf. This description forms part of our 
auditor's report. 

Report on the remuneration report 

Our opinion on the remuneration report 

We have audited the remuneration report included in pages 18 to 37 of the directors’ report for the 
year ended 30 June 2022. 

In our opinion, the remuneration report of Service Stream Limited for the year ended 30 June 2022 
complies with section 300A of the Corporations Act 2001. 

Responsibilities 

The directors of the Company are responsible for the preparation and presentation of the 
remuneration report in accordance with section 300A of the Corporations Act 2001. Our responsibility 
is to express an opinion on the remuneration report, based on our audit conducted in accordance with 
Australian Auditing Standards.  

PricewaterhouseCoopers 

Trevor Johnston 
Partner 

Melbourne 
26 August 2022 

92

Service Stream Limited
ASX Additional Information 

ASX Additional Information 
for the financial year ended 30 June 2022 

Additional information required by the Australian Stock Exchange Limited Listing Rules and not disclosed elsewhere 
in this report. 

A. Distribution of Shareholders Number as at 26 August 2022

Category (size of holding) 

1-1,000

1,001- 5,000 

5,001-10,000 

10,001-100,000 

100,001+ 

Holders 

2,230 

3,488 

1,812 

3,159 

294 

10,983 

B. There are 10,983 holders of fully paid ordinary shares.

The Company has no other class of shares issued.

C. The number of shareholdings held in less than marketable parcels is 1,467.

D. The names of the substantial shareholders listed in the holding company’s

register, and their shareholdings (including shareholdings of their
associates), as at 26 August 2022 are:

Shareholder 

Allan Gray Australia Pty Ltd1 
Thorney Opportunities Ltd2 
Tiga Trading Pty Ltd 2 
Jasforce Pty Ltd (as trustee for the Alex Waislitz Retirement Plan) 2 
Waislitz Charitable Corporation Pty Ltd (a s trustee for the Waislitz 
Family Foundation)2
1Number of shares is based on the most recent notification lodged by Allan Gray Australia Pty Ltd with the ASX. 

Ordinary 

% 

86,715,600 
6,937,761 

33,320,283 

1,605,445 

14.08% 
1.13% 

5.41% 

0.26% 

1,000,000 

0.16% 

2The Company treats Thorney Opportunities Ltd, Tiga Trading Pty Ltd, Jasforce Pty Ltd (as trustee for the Alex Waislitz Retirement Plan) and Waislitz Charitable 
Corporation Pty Ltd (as trustee for the Waislitz Family Foundation) with an aggregated holding of 7%, as associated entities as defined in the Corporations Act. 

E. Voting Rights

The voting rights attached to each class of equity security are as follows:

Ordinary shares
Each ordinary share is entitled to one vote when a poll is called, otherwise each member present at a meeting or
by proxy has one vote on a show of hands.

Options
These securities have no voting rights.

F. Net Tangible Assets

The net tangible assets per security is $0.0266 (2021: $0.0404)

G. 20 Largest Shareholders as at 26 August 2022 - Ordinary Shares

Service Stream Limited
 ASX Additional Information 

Name of 20 largest shareholders in each class of share 

HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED 

CITICORP NOMINEES PTY LIMITED 

J P MORGAN NOMINEES AUSTRALIA PTY LIMITED 

UBS NOMINEES PTY LTD 

NATIONAL NOMINEES LIMITED 

COMDAIN NOMINEES PTY LTD  

BNP PARIBAS NOMS PTY LTD  

RUBI HOLDINGS PTY LTD  

MR KENNETH JOSEPH HALL  

BNP PARIBAS NOMINEES PTY LTD HUB24 CUSTODIAL SERV LTD  

HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED  
DR ROGER GRAHAM BROOKE + MRS SALLY ANN BROOKE  

NETWEALTH INVESTMENTS LIMITED  

THORNEY OPPORTUNITIES LTD 

TELUNAPA PTY LTD  

INVESTMENT HOLDINGS PTY LTD  

MR KEVIN ASHLEY SMITH 

JASFORCE PTY LTD 

CRISTATUS PTY LTD  

CITICORP NOMINEES PTY LIMITED  

Ordinary 
shares Fully 
paid number 
of shares 
held 

121,222,979 

96,504,317 

62,022,351 

35,418,974 

31,349,615 

30,181,415 

7,130,784 

7,000,000 

5,926,084 

5,925,459 

5,626,230 

4,706,162 

4,437,556 

4,000,000 

3,000,000 

2,500,000 

2,453,002 

1,555,445 

1,400,000 

1,336,238 

% Held 

19.68 

15.67 

10.07 

5.75 

5.09 

4.90 

1.16 

1.14 

0.96 

0.96 

0.91 

0.76 

0.72 

0.65 

0.49 

0.41 

0.40 

0.25 

0.23 

0.22 

433,696,611 

70.41 

Service Stream Limited 
Corporate Directory 

Corporate Directory 

Directors 

Brett Gallagher 
Leigh Mackender 
Peter Dempsey 
Greg Adcock 
Deborah Page AM 
Elizabeth Ward 

Company Secretaries 

Chris Chapman 
Jamie O’Brien 

Registered Office 

Level 4 
357 Collins Street 
Melbourne  Victoria  3000 
Tel:  +61 3 9677 8888 
Fax: +61 3 9677 8877 
www.servicestream.com.au 

Bankers 

Australia & New Zealand Banking Group 
Commonwealth Bank of Australia 
HSBC Bank Australia Limited 
National Australia Bank 
Westpac Banking Corporation 

Share Registry 

Computershare Investor Services Pty Limited 
Yarra Falls 
452 Johnson Street 
Abbotsford  Victoria  3067 
Tel: 1300 850 505 (within Australia) 
+61 3 9415 4000 (outside Australia)
Fax: +61 3 9473 2500

Auditor 

PricewaterhouseCoopers 

ABN: 46 072 369 870

Level 4, 357 Collins Street, Melbourne, Victoria 3000

servicestream.com.au