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Shaftesbury PLC

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FY2023 Annual Report · Shaftesbury PLC
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2023 Annual Report

Shaftesbury Capital PLC is a Real Estate Investment Trust which invests in 
London’s West End including Covent Garden, Carnaby, Soho, Chinatown and 
Fitzrovia. Our portfolio extends to 2.9 million square feet of lettable space 
spanning the most vibrant areas of the London’s West End.

At a glance

Our purpose

Strategic report
Landmark year
2

4

6

8

10

14

16

18

40

46

48

59

66

75

77

78

92

Our portfolio

Why we invest in London’s West End

Our competitive strengths

Chief Executive’s statement

Our strategy and business model

Measuring performance

Portfolio and operating review

Stakeholder engagement

People and culture

Financial review

Principal risks and uncertainties

Task Force on Climate-related financial disclosures

Viability statement

Non-financial and sustainability information 
statement

Sustainability

Health, safety, security and well-being

Corporate Governance
Board of Directors
96

100 Chairman’s introduction

104

106

108

The role of the Board and its Committees

Principal Board activities

Section 172(1) statement

112 Division of responsibilities

114 Composition, succession and evaluation

115 Nomination Committee report

119

125

Audit Committee report

ESC Committee report

127 Directors’ remuneration report

153 Directors’ report

www.shaftesburycapital.com

Financial statements
156 Directors’ responsibilities

157

165

Independent auditors’ report

Financial statements

169 Notes to the financial statements

Additional information
214

Alternative performance measures

215

219

223

Pro forma information

EPRA measures

Analysis of property portfolio

224 Historical record

225

Board and advisers

226 Dividends

227 Glossary

231

Shareholder information

Presentation of information

The all-share merger of Capital & Counties Properties PLC (“Capco”) and 
Shaftesbury PLC to create Shaftesbury Capital PLC (“Shaftesbury Capital”) 
completed on 6 March 2023. The financial information included within the 
annual results presents the results of Shaftesbury Capital with the consolidated 
income statement reflecting the standalone performance of Capco for the 
period 1 January 2023 to 6 March 2023 and the performance of the merged 
business, Shaftesbury Capital, between that date and 31 December 2023. 
The 31 December 2023 balance sheet reflects the position of the combined 
Group as at 31 December 2023. The 2022 comparative information relates 
to Capco only.

Pro forma information has been included for certain metrics primarily on the 
balance sheet to provide relevant comparative information. More information 
on pro forma data, and reconciliation to reported numbers, is included on page 
215. Where pro forma information has been included within the results this is 
noted as pro forma.

Investing to create thriving destinations in London’s West End where people enjoy visiting, 
working and living.

Financial returns
Total property return

+2.2%

Financial performance
L-f-L annualised gross income1

Total accounting return

Total shareholder return

+5.8%

+33.1%

Underlying earnings per share

Dividend per share

+10.4%

1.  Growth versus pro forma 2022

3.7p

3.15p

Financial strength
Property valuation

£4.8bn

Net debt

£1.5bn

EPRA NTA

£3.5bn

EPRA LTV

31%

EPRA NTA per share

190p

Liquidity

£486m

See page 16 to 17 and 214 where we discuss 
our alternative performance measures.

Diverse mixed-use portfolio

Valuation

Annualised gross income

ERV

14%

12%

11%

18%

£4.8bn

34%

16%

34%

33%

Retail

£193m

21%

£237m

Hospitality and leisure

Office

Residential

34%

38%

35%

A responsible forward-looking approach

 ― Future proofing our heritage buildings

 ― Committed to Net Zero Carbon by 2030

 ― Committed to minimising the impact of our operations 

 ― Strong record of supporting community-led initiatives and 

on the environment

charities in the West End

Shaftesbury Capital PLC | 2023 Annual Report

1

Strategic Report | Landmark year

The leading central London 
mixed-use REIT

A landmark year

In March 2023, the merger of Capco and Shaftesbury PLC completed, creating Shaftesbury Capital PLC, the leading central London 
mixed-use REIT with an irreplaceable portfolio of approximately 660 buildings in the heart of the West End.

Our property portfolio extends to 2.9 million square feet of lettable space across the most vibrant areas of London’s West End. 
With a diverse mix of shops, restaurants, cafés, bars, offices and residential homes, our destinations include the high footfall, thriving 
neighbourhoods of Covent Garden, Carnaby, Soho and Chinatown, together with holdings in Fitzrovia.

Delivering on strategy
 ― Excellent momentum with positive operating metrics 

across the business

 ― Customer sales are tracking 10 per cent L-f-L ahead 

of 2022 levels

 ― Annualised gross income increased 10.4 per cent 

L-f-L to £193 million

 ― Cost savings well above our initial ambitions

 ― Valuation movement –0.8 per cent L-f-L in 2023

 ― ERV increased by 6.9 per cent L-f-L to £237 million

 ― 526 leasing transactions completed with a total value 
of £37.0 million, 10.0 per cent ahead of Dec 2022 ERV

 ― High occupancy, 2.1 per cent available to let

 ― Active asset rotation; sale of eight properties for £145 

million completed to date, 8 per cent ahead of valuation

 ― Successful completion of refinancing of £550 million 

of debt

 ― Combined 2030 Net Zero Carbon pathway published

Medium-term priorities
1 Deliver growth in rents, earnings and dividends

2 Realise the long-term potential of our assets

3 Accelerate cost savings and operating efficiencies

4 Accretive investment into our portfolio

5 Active asset rotation through capital recycling

6 Maintain a strong balance sheet with access 

to liquidity

7 Deliver on our environmental commitments and 
support our local communities and stakeholders

8 Be a good partner for our people, customers 

and stakeholders

Medium-term targets1:

5-7%

ERV growth

7-9%

Total property 
return

8-10%

Total accounting 
return

1.  Assuming stable cap rates

Our values are fundamental to our behaviour, decision-making and delivery on purpose and strategy

Take a responsible, 
long-term view

Act with integrity

Take a creative 
approach

Listen and 
collaborate

Make a difference

Underpinned by our talented team and dynamic culture

”Our purpose, values, good 
governance and the strength of 
our team underpin our approach 
to promote the long-term success 
of the Group.”

“With our ambitious and talented 
team, Shaftesbury Capital is 
positioned to deliver long-term 
total returns as the leading central 
London mixed-use REIT.”

Jonathan Nicholls
Chairman

Ian Hawksworth
Chief Executive

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3

London’s West EndStrategic Report  |  Our portfolio

Impossible 
to replicate 
portfolio in the 
heart of London’s 
West End

£4.8bn

Portfolio valuation

2.9m sq ft

Lettable space

c. 660

Buildings

c. 2,000

Lettable units1

34%

Retail

34%

Hospitality 

& leisure

Represents percentage of portfolio valuation

18%

Office

14%

Residential

27m exits. 
Bond Street 
(Hanover Square) 
to Carnaby: 6 mins

Dean Street exit to 
Berwick Street: 
5 mins

41m exits. 
Tottenham Court 
Road to Seven Dials: 
6 mins

1.  Excludes long-leasehold residential interests

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5

Map is for indicative purposes only As at 31 December 2023Source: Transport for LondonStrategic Report

Why we invest in London’s 
West End

Our property portfolio, valued at £4.8 billion, extends to 2.9 million square feet 
of lettable space across the most vibrant areas of London’s West End

London is a leading global city and has long demonstrated its 
enduring appeal as one of the world’s greatest cities; it has the 
largest economy of any Western European city. Additionally, 
there is a substantial population in south east England within 
easy commuting or visiting distance.

The breadth of its economy encompasses:

 ― a leading global commercial centre

 ― a major hub for creative industries, from technology to media

 ― a globally-recognised location for education and research

 ― home to world-class visual and performing arts facilities

 ― diverse and vibrant residential communities

 ― an unrivalled variety of heritage and cultural attractions which 
draw large numbers of domestic and international visitors

At the heart of the city, the West End is a world-class destination 
for innovative and accessible dining, shopping, leisure, 
entertainment and culture with approximately 43 theatres 
and over 10,000 hotel keys across the district, attracting 
approximately 200 million domestic and international visitors 
per annum. Its huge working and residential population provides 
a regular, daily customer base for its hospitality, retail and 
leisure businesses.

We are invested in the heart of London’s West End, 
establishing and extending our ownership in high footfall 
areas, close to major employment locations, transport hubs 
and visitor attractions. We adopt a disciplined approach to 
investment to deliver long-term income and value growth 
through investment, curation and responsible stewardship, 
benefitting all stakeholders and contributing to the success 
of the West End.

The West End, and our portfolio in particular, provides the 
prospect of high occupancy, low capital requirements and 
reliable, growing long-term cash flows. Whilst the buildings we 
buy tend to contain a mix of uses, we prefer those which either 
have, or have the potential for, hospitality, retail or leisure-led 
uses on the lower floors.

At the heart of London’s transport network, our properties 
are close to the main West End Underground stations, 
within ten minutes’ walk of the two West End transport hubs 
for the Elizabeth Line at Tottenham Court Road and Bond 
Street, where passenger traffic has increased significantly, 
as well major main line transport including Charing Cross 
Station and Waterloo Station.

Our iconic destinations provide a seven-days-a-week trading 
environment and exposure to an extensive and diverse local, 
domestic and international customer base which has proven to 
be resilient throughout economic cycles. There is a broad pool 
of domestic and international investors attracted to prime West 
End real estate.

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7

London’s West EndStrategic Report

Our competitive strengths

Our people
 – High-performance, professional, inclusive 
and entrepreneurial culture, reflective of 
our business strategy where creativity and 
innovation are promoted across the business
 – Collaborative environment where people are 

motivated to give their best

West End mixed-use 
expertise
 – Strong track record of delivering long-term 

value across the West End

 – Extensive knowledge of the West End 

property market

 – Creative and active approach to asset 
management to meet consumers’ and 
our customers’ evolving needs

Read more on pg 46

Read more on pg 6

Our portfolio
 – Concentrated in iconic, high footfall 

destinations in the West End
 – Balance of uses with diversified 

income streams

 – Long history of occupier demand 

exceeding availability

 – Long-term resilience of exceptional 

destinations

Customer focus 
& insights
 – Placing our customers at the heart of 

our business through providing best in 
class service

 – Leveraging our deep understanding of 

our customers and consumers together 
with data-led insights to inform our 
business strategy

Read more on pg 18

Read more on pg 28

Strong capital structure
 – Resilience, flexibility and efficiency
 – Access to significant liquidity
 – Disciplined approach to capital allocation
 – Prudent approach to financial leverage 

and risk

Stakeholder relationships
 – Delivering positive environmental and 
social outcomes to enhance value for 
all stakeholders

 – Collaborative approach maintaining 

good relationships with our customers 
and local communities

 – Commitment to becoming Net Zero 

Carbon by 2030

Read more on pg 48

Read more on pg 40

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Strategic Report

Chief Executive’s 
statement

“Shaftesbury Capital has made an excellent 
start as the leading central London mixed-
use REIT. We are delighted with the pace 
and performance in our first year with rental 
growth, leasing transactions well ahead of ERVs 
and cost savings above our initial ambitions.”

Ian Hawksworth
Chief Executive

Overview
London and particularly our West End portfolio continues 
to display its enduring appeal and resilience as a leading 
global destination with strong leasing demand across all uses. 
It has been an excellent start as Shaftesbury Capital, with 
good progress on integration and positive metrics delivered 
across the business.

We set clear priorities and are delighted with the pace and 
performance over the first year with rental growth, leasing 
transactions well ahead of ERV and cost savings above our 
initial ambitions. We have completed the sale of a number 
of properties ahead of valuation and successfully completed 
the early refinancing of the unsecured loan arranged at 
the time of the merger. Our active approach, informed by 
a deep knowledge of the West End, positions the business 
to deliver rental growth through converting the portfolio’s 
reversionary potential into contracted income and cash flow, 
whilst establishing new rental tones. We continue to take 
a responsible approach, operating in an environmentally 
sustainable manner and reconfirmed our commitment to 
Net Zero Carbon by 2030 publishing a combined pathway. 
Despite macroeconomic uncertainty our portfolio has 
demonstrated its exceptional qualities with a stable portfolio 
valuation, in a market characterised by widened yields.

People, purpose, culture and values
Integration is well advanced with the business and the team 
is now located in a single office in Covent Garden. Our people 
have a shared passion for the West End and are one of 
our key strengths. I’d like to thank everyone at Shaftesbury 
Capital for their dedication and hard work through a period of 
significant change. The team is delivering excellent operational 
performance and creating an environment that is exciting to 
work in. I am proud of the energy and enthusiasm shown and 
the Company we are building. We have a professional, inclusive 
and entrepreneurial culture, reflective of our business strategy 
where creativity and innovation are encouraged.

Our purpose is investing to create thriving destinations in 
London’s West End where people enjoy visiting, working and 
living. Engaging with our senior leadership team, we have 
reviewed our purpose and values and rolled these out across 
the business. These important commitments form the basis of 
how we operate. Our people conduct their day-to-day activities 

guided by these values which are to: Act with integrity; Take a 
creative approach; Listen and collaborate; Take a responsible, 
long-term view; and Make a difference.

We continue to invest in our people’s personal development 
and have introduced a number of initiatives to support our 
colleagues and leadership team, providing greater career 
development opportunities over time. Furthermore, we have 
established the Employee Engagement Forum attended by 
Charlotte Boyle on behalf of the Board. This forum aims 
to establish a meaningful platform for communication and 
collaboration between the Board and employees.

Strategy and priorities
Our strategy is to deliver long-term income and value growth 
from our unique portfolio of properties through investment, 
curation and responsible stewardship, benefitting all 
stakeholders and contributing to the success of the West End. 
We place our customer at the heart of the business to deliver 
best in class service and leverage our deep understanding 
of customers and consumers. We take a creative and active 
approach to our portfolio investing in our remarkable 
locations, refreshing the offer through a dynamic leasing and 
asset management strategy and delivering high quality public 
realm. We believe in responsible stewardship and working in 
partnership with the wider community.

The merger has already begun unlocking both immediate and 
longer-term benefits including greater efficiencies, cost and 
operational synergies, a more diverse portfolio of scale with a 
stronger operational platform and enhanced access to capital 
and greater equity market liquidity. We are seeing delivery of 
broader benefits, including the use of data insights, active asset 
management, cross location marketing and leasing activity for 
customers across different parts of the portfolio and other 
incremental revenue opportunities.

Our priorities are to grow rents, earnings and dividends 
and realise the long-term potential of our real estate. As we 
move beyond the initial stage of integration we are seeking 
to accelerate operating efficiencies whilst providing excellent 
service to our customers. As announced in November 2023, 
we are targeting a significant reduction in the EPRA cost ratio 
towards 30 per cent over the medium-term. Shaftesbury 
Capital is financially strong and we have access to £486 million 
of liquidity. We are well-progressed in our plan to rotate 

five per cent of the portfolio value initially, allocating capital 
towards accretive investments. We will seek to manage the 
absolute level of finance costs to ensure efficient conversion of 
income to earnings. We are committed to reducing the impact 
of our operations on the environment, whilst engaging and 
collaborating with our wide range of stakeholders which is 
integral to our strategy and values.

There is significant potential from each of our locations. 
By fulfilling our Company priorities, and assuming stable cap 
rates, we are targeting to deliver a total property return of 7-9 
per cent and total accounting return of 8-10 per cent over the 
medium-term. Individual components of the portfolio have 
different investment characteristics. We see Covent Garden 
which represents 53 per cent portfolio value as the most 
immediate area of opportunity as we enhance adjacencies 
through marketing Covent Garden as one district. There is 
an opportunity to evolve and improve Carnaby | Soho which 
is a vibrant mixed-use district, with iconic shopping and a 
strong day-to-night restaurant scene over the medium-term to 
enhance returns. Europe’s premier Chinatown, located in the 
heart of the West End’s entertainment district, leading to high 
occupancy, providing resilience and growing cash flows.

Growth in rents, earnings and dividends
Shaftesbury Capital’s total shareholder return for the year, 
which comprises share price performance plus dividends 
paid during the year, was 33.1 per cent, and total accounting 
return for the year was 5.8 per cent. EPRA NTA increased by 
4 per cent over the year to 190 pence per share (Dec 2022: 
182 pence per share). Annualised gross income increased by 
10.4 per cent (like-for-like) to £192.8 million. ERV increased by 
6.9 per cent (like-for-like) to £236.9 million, 23 per cent above 
annualised gross income.

526 new leases and renewals representing £37.0 million 
of rental income, 10.0 per cent ahead of December 2022 
ERV, completed in the year. EPRA vacancy was 4.9 per cent 
(pro forma Dec 2022: 4.9 per cent) with 2.1 per cent available 
to let and the balance being under offer.

There have already been significant cost savings across 
the business as we progress towards an effective and 
efficient organisational structure and cost base. Underlying 
administration costs were £39.3 million for the year. 
Total annualised recurring cost savings are expected to be 
over £16 million, which is well ahead of the initial target of 
£12 million within two years. Underlying earnings for the year 
are £60.4 million, equivalent to 3.7 pence per share and the 
Board has proposed a final dividend of 1.65 pence per share 
taking the total dividend for the year to 3.15 pence per share, 
reflecting the progression in underlying and cash earnings.

We maintain a strong balance sheet with a focus on flexibility 
and efficiency. EPRA LTV is 31 per cent and the interest cover 
ratio is 2.1 times, with significant headroom against debt 
covenants. During the year, we successfully completed the 
early refinancing of the unsecured loan arranged at the time of 
the merger. The Group has access to £486 million of liquidity, 
ensuring it is well-positioned to act on market opportunities.

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11

Covent Garden, Market Buildingrefurbishments. Key sustainability activities include investment 
in our buildings, prioritising pedestrians where possible through 
initiatives to enhance the public realm, improving air quality 
and our extensive greening programme. As we look ahead, 
we will utilise our data, technology and innovation to enhance 
our activities and continue to collaborate closely with our 
customers and other stakeholders to help deliver our shared 
sustainability goals.

Ongoing community engagement
As a responsible, long-term investor, community engagement 
and collaboration are integral to our strategy and activities. 
Being a good neighbour is important to us. We value the 
communities that make our places thrive. With our experience 
and knowledge of the West End, we make an important 
contribution to safeguarding its long-term appeal and prospects.

We continue to work with our local authorities and residents 
to make public realm enhancements which improve the 
experience and appeal of our vibrant destinations for 
visitors, workers, residents, businesses and communities. 
Our community programme prioritises initiatives and charity 
partners in the boroughs of Westminster and Camden. This 
includes financial support, the provision of space at reduced 
rates and staff volunteering. Our active approach includes 
supporting charities which work with local young people, the 
homeless, military veterans, food banks and the elderly as well 
as hospitality, cultural and retail foundations.

Outlook
Excellent future prospects; well-
positioned to drive total returns
Shaftesbury Capital has had an excellent start following 
completion of the merger in March 2023. Despite the 
challenging geopolitical and macroeconomic environment, we 
have delivered strong performance with growth in cash rents 
and ERV. We are confident in the growth prospects of the West 
End which continues to demonstrate its enduring appeal and 
our portfolio is well-positioned to outperform.

We are already seeing the benefits of the merger with excellent 
levels of activity and a strong leasing pipeline. Footfall within our 
portfolio is high, customer sales are tracking well ahead of 2022 
levels and there is limited vacancy across the portfolio. We are 
focused on delivering on our priorities in order to achieve our 
targets of an annualised total property return of 7-9 per cent 
and accounting return of 8-10 per cent over the medium-term. 
Shaftesbury Capital has a strong balance sheet, significant 
liquidity and benefits from enhanced access to capital. Our aim 
is to generate sustained growth in income whilst managing costs 
appropriately to deliver a progressive dividend.

As long-term responsible owners, we are committed 
to implementing our Environmental, Sustainability and 
Community strategy, particularly achieving Net Zero Carbon 
by 2030. With our ambitious and talented team, Shaftesbury 
Capital is positioned to drive total returns and meet our 
important sustainability objectives as the leading central 
London mixed-use REIT.

Ian Hawksworth
Chief Executive

Strategic Report | Chief Executive’s Statement

Strong leasing demand delivering 
rental growth
The occupational market increasingly demonstrates strong 
polarisation of demand and a flight to quality. Our West End 
portfolio continues to attract target brands and concepts. 
There is strong demand for good quality, sustainable space 
with high amenity value. The West End, and particularly our 
portfolio, is a destination of choice for both market entry and 
expansion. It is a strong retail leasing market with units often 
attracting interest from multiple occupiers. Availability of 
restaurant and leisure space is very limited given the strong 
trading prospects together with constrained planning and 
licensing policies.

The office portfolio is performing well, with robust demand 
for well-fitted new space. During the year, we completed a 
significant office refurbishment pipeline with rents for well-
fitted, high-quality space regularly achieving more than £100 
per square foot. We rolled out our ‘Assemble’ product across 
the Group which provides for more flexible office packages 
and brings the offer under one brand. Our residential offer 
continues to appeal to a broad range of occupiers, delivering 
rental growth and limited vacancy. Any available space is 
typically let within a matter of days.

We are implementing our marketing strategy across the 
portfolio and are taking advantage of cross location 
promotional opportunities. Our digital engagement and 
followers continued to grow across all destinations, with more 
than 1.2 million followers across all social platforms. Through 
events and brand collaborations, there is potential to increase 
revenue from our non-leased income activities, whilst working 
with stakeholders to benefit the wider West End. We had a 
very successful Christmas period with a programme of festive 
events and shopping evenings. With a robust leasing pipeline 
and positive trading conditions across our West End portfolio, 
we are confident in its growth prospects.

2.2%

5.8%

33.1%

Total property 

Total accounting 

Total shareholder 

return

return

return

Portfolio valuation
The valuation movement of the wholly-owned property was 
–0.8 per cent (like-for-like) in the year to £4.8 billion, implying 
a capital value equivalent to approximately £1,680 per square 
foot on average. ERV increased across all uses, 6.9 per cent 
overall (like-for-like) and the equivalent yield was 4.34 per 
cent, reflecting 26 basis points of outward movement over 
the year. The equivalent yield for the commercial portfolio 
(excluding residential) is approximately 4.58 per cent. 
Total property return for the year was +2.2 per cent versus 
the MSCI Total Return Index which recorded –0.1 per cent.

Higher interest rates and inflation have impacted the broader 
investment market, however investment yields in prime West 
End, which comprise predominantly freehold properties and 
often smaller lot-sizes, remain relatively resilient. There is a 
broad pool of domestic and international investors attracted 
to prime West End real estate, where investment can provide 
the prospect of high occupancy, good demand for space and 
reliable growth in long-term cash flows as demonstrated by 
recent sales above valuation.

Investment activity
We maintain an active and disciplined approach to capital 
allocation. Having identified the opportunity to recycle five 
per cent of the portfolio, to date we have completed the sale 
of 8 properties, for £145 million, 8 per cent ahead of valuation, 
with several other assets under offer.

Our priority is to realise the long-term potential from our 
assets. Active asset management and refurbishment initiatives 
continue to enhance value and environmental performance 
across the portfolio. Capital expenditure of approximately 1 
per cent of portfolio value per annum is expected. The Group 
successfully completed a number of refurbishments this year, 
including several office schemes, establishing rental tones in 
excess of £100 per square foot.

Acquisition opportunities have remained limited, with the West 
End’s existing owners typically private, equity rich investors 
reluctant to sell their scarce assets. However, there are some 
opportunities currently under review. Our focus is on buildings 
which add to and complement our existing ownership and 
have the potential to generate sustainable long-term growth 
in income and capital values.

Sustainable approach
Our sustainability strategy is founded in future proofing our 
heritage buildings, and creating sustainable and healthy places 
which people enjoy visiting, working and living. During the 
year, we reconfirmed our commitment to becoming a Net Zero 
Carbon business by 2030 and published a combined Net Zero 
Pathway. We have already made great progress in reducing 
our carbon emissions and, working with our customers, will 
continue to decarbonise energy where practical by replacing 
gas with electricity.

We continue to improve the energy efficiency of our buildings 
to meet energy performance standards and customers’ 
expectations though our ongoing refurbishment programme. 
Approximately 80 per cent of our portfolio by ERV has EPC 
ratings of A-C and we target at a minimum a B rating with new 

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Strategic Report

Our purpose-led strategy 
and business model

Our purpose

Investing to create thriving destinations 
in London’s West End where people enjoy 
visiting, working, and living

Our strategy

To deliver long-term income and value growth 
from our unique portfolio of properties 
through investment, curation and responsible 
stewardship, benefitting all stakeholders and 
contributing to the success of the West End

Our values

Take a responsible, long-term view

Act with integrity

Take a creative approach

Listen and collaborate

Make a difference

Underpinned by our talented team 
and dynamic culture

Our 
resources

Impossible to replicate 
portfolio

A diverse mixed-use portfolio in 
the heart of London’s West End

Experienced, creative 
team

An experienced, creative team 
with strong leadership and a deep 
understanding of our markets and 
a long track record of delivering 
value creation

Strong capital structure

Resilient and flexible capital 
structure with a prudent 
approach to financial leverage 
and risk

Effective governance 
and risk management

A strong governance structure 
that supports the business 
and helps achieve its strategic 
objectives with transparency

How we deliver

How we measure

Place our customers at the heart of 
the business

 ― Deliver best in class service to all customers

 ― Leverage deep understanding of consumers 

and commercial data

Value creation

 ― Create, grow and deliver long-term sustainable 

economic and social value

Creative and active approach

People

 ― Invest in and nurture remarkable destinations in 

 ― Attract, develop and retain talented people

London’s West End

 ― Dynamic leasing strategy

 ― Re-use, re-purpose and improve our buildings

 ― Enhance public realm

Disciplined financial management

Sustained long-term growth

 ― Prudent, conservative approach to financial 

leverage and risk

 ― Maintain cost and capital discipline

 ― Deliver long-term growth in portfolio value, 

earnings, cash flow and dividends

Sustainable and community minded

Impact

 ― Broad community and stakeholder engagement

 ― Minimise the environmental impact of 

 ― Responsible stewardship

 ― Commitment to the environment and clear 

sustainability goals

our operations

Creating value for our stakeholders

Customers

Shareholders

Employees

Partners

Local community

Finance providers

Suppliers

Visitors

Joint ventures and associates

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15

Strategic Report

Measuring performance

We measure performance against key performance indicators which are  
selected to reflect Group strategy. Many of these metrics are performance 
measures under Group remuneration arrangements, ensuring alignment with 
shareholder interests.

 Total property return 

+2.2%

+2.2%

+2.3%

-0.1%

1 year

 Total accounting return 

+5.8%

+5.8%

+4.6%

Comparator group

Shaftesbury Capital

Outperformance 

+1.2%

1 year

Comparator group

Shaftesbury Capital

Outperformance 

 Total shareholder return 

+33.1%

+33.1%

+22.1%

+11.0%

1 year

Comparator group

Shaftesbury Capital

Outperformance 

Measures gains and losses on portfolio valuation 
including disposals, and rents received less 
associated costs. Benchmarked against 
the MSCI Total Return All Property Index 
(Comparator Group).

During 2023, the Group generated TPR of 
2.2 per cent, outperforming its benchmark 
of -0.1 per cent by 2.3 percentage points. 
(Target: 1.5 per cent per annum outperformance).

Measures growth in EPRA NTA per share plus 
dividends per share paid during the year. 
Benchmarked against the FTSE 350 Real 
Estate companies (comparator group).

The Group generated total return of 5.8 per cent 
in the year outperforming the median of the 
comparator group by 1.2 percentage points.

Measures shareholder value creation (share 
price movement plus dividend per share paid 
during the year). Benchmarked against the FTSE 
350 Real Estate companies (comparator group).

The Group generated total shareholder return 
of 33.1 per cent in the year, outperforming the 
comparator group by 22.1 percentage points.

 Underlying earnings per share1

3.7p

3.7p

2.2p

0.1p

2021

2022

2023

 EPRA net tangible assets per share1

190.3p

213.0p

182.1p

190.3p

Measures income generation and cost control.

During 2023, the Group generated 
underlying EPS of 3.7 pence per share.

The net assets as at the end of the year including 
the excess of the fair value of trading property 
over its cost and revaluation of other non-current 
investments, excluding the fair value of financial 
instruments and deferred tax on revaluations, 
divided by the diluted number of ordinary shares.

EPRA NTA per share as at 31 December 2023 
was 190.3 pence, an increase of 4.5 percentage 
points from 31 December 2022.

2021

2022

2023

1.  Underlying earnings per share for 2023 reflects the standalone performance of Capco for the period 1 January to 5 March 2023 and the performance of the 

merged business, Shaftesbury Capital, from the completion date to 31 December 2023. The 2021 and 2022 comparative information for underlying earnings per 
share and EPRA NTA per share relates to Capco pre-merger.

Other measures
We also measure performance against a range of other financial and non-financial measures including health and safety 
performance, HR statistics and environmental targets. This includes measuring the EPC ratings of our properties.

Read more within our Sustainability reporting from page 78.

Properties with an EPC rating of A to C

80%

68%

Measures the number of our properties with 
an A to C EPC rating. 80 per cent of our 
properties by ERV have an EPC rating of A to 
C, an increase of 12 percentage points from 
31 December 2022.

20221

2023

1.  2022 measure reflects the combined portfolio based on ERV.

We are proud to have received the following environmental accreditations1: 

A performance measure under Executive Directors’ short-term or long-term incentive arrangements. 
Read more in the Directors’ Remuneration Report from page 127.

16

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17

1.  Benchmark scores primarily based on legacy Capco data. This will be updated for Shaftesbury Capital as part of forthcoming index reporting cycle.

Strategic Report | Portfolio and operating review 

Portfolio and operating review
20

Delivering income and value growth

22

24

26

28

30

34

36

Covent Garden

Carnaby | Soho

Chinatown

Enhancing the attractiveness of our destinations

Portfolio valuation

Retail

Hospitality and leisure

38 Offices

39

Residential

Well-positioned  
for growth

18

Shaftesbury Capital PLC | 2023 Annual Report

Shaftesbury Capital PLC | 2023 Annual Report

19

Strategic Report | Portfolio and operating review

Delivering income and value growth

Map is for indicative purposes only
As at 31 December 2023

World-class mixed-use destination
Most immediate opportunity of growth; taking a holistic approach to 
marketing the district

53%

Vibrant mixed-use district, with iconic shopping and 
dining offering
Opportunity to evolve and enhance the district over the medium-term

31%

Europe’s premier Chinatown 
High occupancy providing resilient income stream and growing cashflows

14%

Metrics reflect percentage of wholly-owned portfolio value.
Fitzrovia portfolio represents a further 2% of total portfolio value.

20

Shaftesbury Capital PLC | 2023 Annual Report

Portfolio and operating review 

Summary: 

 ― Total property valuation movement –0.8 per 

cent L-f-L to £4.8 billion (pro forma Dec 2022: 
£4.9 billion)

 ― 10.4 per cent growth in annualised gross 
income to £192.8 million (pro forma Dec 
2022: £174.7 million)

 ― 6.9 per cent ERV growth to £236.9 million 

(pro forma Dec 2022: £221.4 million)

 ― 526 leasing transactions, £37.0 million, 
10.0 per cent ahead of Dec 2022 ERV 

 ― High occupancy, 2.1 per cent of ERV 

available to let

 ― £145 million asset disposals to date, 

on average 8 per cent ahead of valuation 

Strategy: 

 ― Deliver long-term sustainable rental income 

and value growth

 ― Creative and active approach to asset 

management across the portfolio 

 ― Place our customer at the heart of the 

business to deliver best in class service to all 
customers

 ― Leverage deep understanding of consumers 

and commercial data 

 ― Attract the best brands and concepts to meet 

evolving consumer demand 

 ― Invest in and nurture our remarkable 
destinations in London’s West End 

 ― Dynamic leasing strategy 

 ― Re-use, re-purpose and improve our buildings 

 ― Enhance public realm 

 ― Responsible stewardship – minimising our 

environmental impact 

 ― Broad community and stakeholder 

engagement

21

Carnaby StreetShaftesbury Capital PLC | 2023 Annual Report£2.5bn

Value

£122m

ERV

£97m

Annualised gross  

income 

1.5m

Sq. ft. of  

lettable space

Strategic Report | Portfolio and operating review 

A world-class 
mixed-use 
destination

Covent Garden 
Covent Garden is a world-class global destination in the heart of the 
West End, steeped in history with a rich heritage, made up of unique 
neighbourhoods including the iconic Piazza, Market Building and surrounding 
streets, together with Seven Dials, a seventeenth-century network of streets 
and courtyards. 

Covent Garden offers unique shopping and dining experiences complemented 
by offices and a high quality residential neighbourhood. These sit alongside 
historic architecture and cultural institutions including the world-renowned 
Royal Opera House and more than half of London’s West End theatres, 
attracting both domestic and international visitors alike.

This exceptional mixed-use portfolio of approximately 1.5 million square feet 
provides a broad range of unit sizes, attracting a wide spectrum of retail and 
hospitality customers. 

72%

Hospitality  

and retail

18%

Office

10%

Residential

% of Covent Garden portfolio ERV

22

Shaftesbury Capital PLC | 2023 Annual Report

Shaftesbury Capital PLC | 2023 Annual Report

23

£1.5bn

Value

£76m

ERV

£59m

Annualised gross  

income

0.9m

Sq. ft. of  

lettable space

Strategic Report | Portfolio and operating review 

A globally 
recognised,  
vibrant district

Carnaby | Soho 

Carnaby | Soho is an internationally renowned vibrant mixed-use district 
with a bustling day-to-night restaurant scene. The portfolio comprises 
approximately 0.9 million square feet. 

Carnaby offers a critical mass of global flagships to one-off concept stores, 
and independent brands. There are over 100 hospitality concepts across 
our Carnaby | Soho portfolio which are a key ingredient to the vibrancy 
within the area. 

Our portfolio in central Soho, focused on Berwick, Beak and Broadwick 
Street offers a diverse array of creative and independent businesses, 
iconic restaurants and entertainment venues. This is a renowned hub for 
the creative sector which adds to the unique character of the area. 

57%

Hospitality  

and retail

35%

Offices

8%

Residential

% of Carnaby | Soho portfolio ERV

24

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Shaftesbury Capital PLC | 2023 Annual Report

25

£0.7bn

Value

£33m

ERV

£31m

Annualised gross  

income

0.4m

Sq. ft. of  

lettable space

Strategic Report | Portfolio and operating review 

Europe’s premier 
Chinatown
Chinatown 

Europe’s premier Chinatown is in the heart of the West End’s entertainment 
district. Its twelve predominately pedestrianised and interconnected 
streets, lined with iconic red lanterns, offer an exceptional concentration of 
restaurants with a wide range of Chinese and East Asian dining choices. 

Equally thriving day and night, the area’s restaurants, bars, shops and cafés, 
as well as its unique mix of oriental supermarkets and authentic Asian retail 
stores, attract large numbers of Londoners, tourists, Asian students and 
local workers.

78%

Hospitality  

and retail

18%

Residential

4%

Offices

% of Chinatown portfolio ERV

26

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Shaftesbury Capital PLC | 2023 Annual Report

27

Strategic Report | Portfolio and operating review

Enhancing the attractiveness 
of our destinations

We offer unique consumer experiences across our vibrant, predominantly 
pedestrianised, thriving destinations

We work closely with our customers to enhance operating 
metrics such as footfall, conversion and spend which in turn 
support our rental growth prospects. 

We have rolled out a holistic marketing and brand partnership 
strategy. We have direct access to over 1.2 million consumers 
across our social media channels and have launched portfolio-
wide digital collaborations. During the year, our level of 
engagement and number of followers continued to grow 
across all destinations. 

We had a successful Christmas period across the portfolio 
with a programme of festive events and shopping evenings. 
Covent Garden unveiled a new Christmas scheme, 
the first in nearly a decade, while the vibrant Carnaby 
Universe Christmas campaign offered a series of events 
and collaborations including working with our important 
charity partner, Choose Love.

Chinatown continues to see engagement and growth across 
both its Chinese and Western social media channels. 
The annual Chinese New Year parade, the largest outside of 
Asia, took place in February 2024 celebrating the year of the 
Dragon throughout a 15-day celebration period.

Key initiatives included:
 ― American Express spend incentive campaign across 
Covent Garden and Carnaby | Soho, driving spend, 
brand loyalty and data insights 

 ― In celebration of the Coronation of King Charles III, a 
variety of activities took place across the portfolio, 
including welcoming Their Majesties King Charles III 
and Queen Camilla to the Covent Garden estate

 ― A sculpture trail linking the enlarged Covent Garden 

portfolio, in aid of conversation charity Tusk 

 ― Celebrations to mark Pride and Earth Day 

 ― Brand partnerships included Wimbledon Screenings, 
pop ups from Lego®, Marc Jacobs, MaxMara and 
Formula E

 ― An installation of handcrafted parasols in Chinatown

 ― Immersive dining campaigns across Carnaby | Soho

 ― Extensive Christmas campaigns across our portfolio

 ― Brand partnership with Paul Smith illuminating the 

Market Building

1.2m

total social 

audience

170k

email 

subscribers

147k

new followers  

in 2023

Active digital channels

28

Shaftesbury Capital PLC | 2023 Annual Report

29

Carnaby Street, ChristmasThe Tusk Gorilla Trail at Covent GardenFormula E, Carnaby StreetCovent Garden, ChristmasChinese New Year celebrationsPiazza activationsImmersive Market Building light installation in partnership with Paul SmithShaftesbury Capital PLC | 2023 Annual ReportStrategic Report | Portfolio and operating review 

Portfolio and operating review 

-0.8%

Valuation

+6.9%

ERV

+10.4%

Annualised gross 

income

526

Leasing 

transactions

2.1%

ERV available 

to let

Portfolio valuation
The valuation movement of the wholly-owned property 
portfolio was –0.8 per cent to £4.8 billion, equivalent to 
approximately £1,680 per square foot on average (pro forma 
Dec 2022: £1,705 per square foot) (H1: +0.2 per cent; H2: 
–1.0 per cent). ERV increased across all uses by 6.9 per 
cent blended (like-for-like) and the equivalent yield was 4.34 
per cent, reflecting 26 basis points of outward movement. 
Total property return for the year was +2.2 per cent versus 
the MSCI Total Return Index which recorded –0.1 per cent. 

Whilst continuing economic uncertainties have led to greater 
caution among investors and lower transaction volumes, 
London remains attractive to international and domestic 
investors. This is particularly so in the West End, where 
investment provides the prospect of high occupancy, low 
capital requirements and reliable growing long-term cash flows. 

Portfolio by use as at 31 December 2023

Valuation (£m)1

Annualised gross income (£m)

ERV (£m)

Net initial yield

Topped up net initial yield

Equivalent yield

L-f-L valuation movement

L-f-L ERV movement

WAULT (years) 

Area (sq. ft. m)2 

Portfolio by location as at 31 December 2023

Valuation (£m)1

Annualised gross income (£m)

ERV (£m)

Net initial yield

Topped up net initial yield

Equivalent yield

L-f-L valuation movement

L-f-L ERV movement

WAULT (years)

Area (sq. ft. m)2

Independent valuations of the wholly-owned portfolio 
undertaken by CBRE and Cushman & Wakefield represent the 
aggregated value of predominantly freehold properties. There 
is no reflection of any premium which some potential investors 
may ascribe to the comprehensive ownership of retail, 
hospitality and leisure properties in adjacent, or adjoining, 
locations in London’s West End where there is a long record 
of demand exceeding availability of space. In certain market 
environments, this may lead prospective purchasers to regard 
parts of the portfolio, for example by street, to have a greater 
or lower value than the aggregate of the individual property 
values. Such parties may consider a combination of some, or 
all, parts of the portfolio to command a premium or discount 
than currently reflected in the valuation, which has been 
prepared in accordance with Royal Institution of Chartered 
Surveyors guidelines.

Hospitality 
and leisure 

Offices

Residential

Total wholly-
owned 
portfolio

1,621.7

879.1

687.4

4,793.2

72.7

82.0

4.2%

4.4%

4.7%

-0.8%

+8.4%

8.3

1.0

31.5

50.2

3.1%

3.6%

4.8%

-0.5%

+5.1%

2.7

0.7

23.8

26.3

2.2%

n/a

2.8%

-1.8%

+6.1%

1.3

0.52

Carnaby | 
Soho 

Chinatown

Fitzrovia

1,482.2

689.5

59.0

76.1

3.4%

3.9%

4.5%

-1.6%

+4.2%

3.9

0.9

31.2

33.0

4.0%

4.1%

4.2%

-0.2%

+7.6%

5.5

0.4

99.9

5.2

5.5

4.5%

4.7%

4.7%

-17.4%

+0.7%

4.9

0.1

192.8

236.9

3.5%

3.8%

4.3%

-0.8%

+6.9%

4.6

2.9

Total wholly-
owned 
portfolio

4,793.2

192.8

236.9

3.5%

3.8%

4.3%

-0.8%

+6.9%

4.6

2.9

Retail

1,605.0

64.8

78.4

3.6%

4.0%

4.4%

-0.5%

+6.7%

3.3

0.7

Covent 
Garden

2,521.6

97.4

122.3

3.4%

3.7%

4.3%

+0.3%

+8.7%

4.9

1.5

1.  Excludes £2.1 million of Group properties primarily held in Lillie Square Holdings (a wholly-owned subsidiary). 
2.  Excluding long-leasehold residential interests.

“Our active investment approach 
is creating value through income 
and ERV growth in our portfolio. 
The West End’s vibrancy and our 
unique destinations continue to attract 
strong demand across every use.”

Michelle McGrath
Executive Director

Covent Garden generated ERV growth of 8.7 per cent 
primarily driven by leasing and asset management activity 
across retail and hospitality space. 84 new commercial 
leases and renewals were agreed 10.1 per cent ahead of 
ERV. Across Carnaby | Soho, ERV growth was 4.2 per cent 
during the year, as a result of 78 new commercial leases and 
renewals agreed 12.9 per cent ahead of ERV, primarily driven 
by office letting and asset management activity. During the 
year, 17 new commercial leases and renewals were agreed 
in Chinatown, 10.1 per cent ahead of ERV. ERV growth in 
Chinatown was 7.6 per cent over the year. In Fitzrovia, 9 new 
commercial leases were agreed 5.5 per cent ahead of ERV. 
The ERV growth was 0.7 per cent during the year which 
reflected the small volume of transactions together with the 
less consolidated nature of our holdings, compared with 
our other locations. 

Retail and hospitality and leisure ERVs are currently 17 per 
cent and 3 per cent, respectively, below pre-pandemic levels. 
Overall portfolio ERV value is 5 per cent lower than 2019 levels 
on a like-for-like basis. 

Our interests comprise a combination of properties which are 
wholly-owned and a 50 per cent share of property held in the 
Longmartin associate investment and the Lillie Square joint 
venture. The consolidated financial statements, prepared under 
IFRS, include the Group’s interest in the associates and joint 
ventures as one-line item in the Income Statement and Balance 
Sheet. Investments in associates and joint ventures account for 
an additional £224.1 million of property interests (our 50 per 
cent share). 

Excellent leasing momentum across all uses

There is 2.9 million square feet of lettable space, comprising 
1.7 million square feet of retail, hospitality and leisure space 
together with 0.7 million square feet of offices and over 700 
residential apartments. 

Operational performance across the portfolio has been strong 
with rental growth and low vacancy underpinned by sustained 
demand. 68 new brands and concepts were introduced during 
the year, reflecting the enduring appeal of our West End 
portfolio. Store productivity is an important measure of retail 
and hospitality success, and we target categories and brands 
across the price spectrum and market our locations to enhance 
sales densities and performance. 

During the year 526 leasing transactions were concluded with 
a combined rental value of £37.0 million, comprising: 

 ― 188 commercial lettings and renewals: £24.2 million, 11.2 

per cent ahead of 31 Dec 2022 ERV and 13.0 per cent ahead 
of previous passing rents; and 

 ― 338 residential lettings: £12.8 million, 11.7 per cent above 

previous passing rents. 

Leasing transactions concluded during 2023 
New 
contracted 
rent (£m) 

Transactions 

Use 

Retail 

Hospitality & leisure 

Offices 

Residential 

Total 

84

37

67

338

526

11.6

4.7

7.9

12.8

37.0

% above Dec-
22 ERV 

9.3

14.1

12.4

7.9

10.0

In addition, 69 commercial rent reviews with a rental value of 
£15.8 million were concluded on average 9.1 per cent ahead of 
previous passing rents.

30

Shaftesbury Capital PLC | 2023 Annual Report

31

Shaftesbury Capital PLC | 2023 Annual ReportStrategic Report | Portfolio and operating review

Annualised gross income and ERV 

At 31 December 2023, annualised gross income had increased 
by 10.4 per cent (like-for-like) to £192.8 million. ERV was 
£236.9 million, up 6.9 per cent over the year (like-for-like). 

A key priority is to deliver growth in cash rents, capturing 
the reversion between annualised gross income and the 
valuers’ ERV as well as generating sustained rental growth in 
line with our medium-term target of 5-7 per cent. Our active 
approach is informed by a broad base of experience and 
deep knowledge of the West End. This enables the business 
to deliver rental growth through converting the portfolio’s 
reversionary potential into contracted income and cash flow, 
whilst establishing new rental tones, the benefit of which is 
often compounded across nearby buildings. 

As at 31 December 2023, the portfolio’s reversion was £44.1 
million, with the opportunity to grow annualised gross income 
by 22.9 per cent before taking into account any further ERV 
growth. The components of this reversion are set out below.

Components of the reversion

“We are already seeing the benefits 
of the combined operating platform 
through revenue opportunities 
and efficiencies.”

Annualised gross income

Contracted

Under offer

Available to let

Under refurbishment

Net under-rented

ERV

High occupancy 

31 December 2023
£m

Andrew Price
Executive Director

192.8

17.3

6.2

4.7

13.9

2.0

Available to let space

Use 

Retail 

Hospitality & leisure

236.9

Offices 

Residential 

Total 

% of 
portfolio 
ERV

ERV (£m) 

Area 
(‘000 sq. ft.) 

0.6

0.6

0.8

0.1

2.1

1.3

1.4

1.8

0.2

4.7

17.9

20.6

25.1

4.0

67.6

At 31 December 2023, EPRA vacancy (including units under 
offer) was 4.9 per cent of portfolio ERV; 2.8 per cent was under 
offer and 2.1 per cent was available to let.

Under offer

Use 

Retail 

Hospitality & leisure

Offices 

Residential 

Total 

% of 
portfolio 
ERV

ERV (£m) 

Area 
(‘000 sq. ft.) 

0.3

0.9

1.5

0.1

2.8

0.7

2.0

3.3

0.2

6.2

5.6

18.2

35.3

4.2

63.3

1.  Includes 5 units let on a temporary basis (ERV: £0.7 million).

Refurbishment activity 

Active asset management and refurbishment initiatives continue 
to unlock income and value as well as enhance environmental 
performance. During the year, refurbishments with an ERV of 
£10.6 million completed, of which £9.0 million is contracted 
or under offer including 72 Broadwick Street representing 
£3.6 million. 

On average, we expect approximately one per cent of 
portfolio value to be invested per annum in refurbishment, 
asset management and repositioning opportunities, including 
actions to improve energy performance. This year, £35.1 million 
of capital expenditure has been incurred, and capital 
commitments amount to £24.8 million as at 31 December 2023. 

The ERV of space under refurbishment amounts to £13.9 
million across 0.2 million square feet, representing 5.8 per cent 
of portfolio ERV (30 June 2023: 6.7 per cent). 

Under refurbishment

Longmartin 

Use 

Retail 

Hospitality & leisure

Offices 

Residential 

Total 

% of portfolio 
ERV

ERV (£m) 

Area 
(‘000 sq. ft.) 

1.0

1.5

2.9

0.4

5.8

2.4

3.6

6.9

1.0

17.8

61.4

86.7

18.9

13.9

184.8

Active capital recycling 

In 2023, we completed the sale of seven properties for gross 
proceeds of £88.1 million, 11.8 per cent ahead of the latest 
valuation (before sale costs). Subsequent to year end, a further 
£57 million disposals completed bringing total disposals to 
£145 million, 8 per cent ahead of valuation, and with a total 
ERV of £9.0 million. 

We are well-positioned with access to significant liquidity to act 
on appropriate market opportunities. Assets remain tightly held 
in the area, however there are acquisition opportunities under 
review which meet our criteria to deliver attractive long-term 
rental growth and total returns. During the year we completed 
the lease regear of the Royal Opera House Arcade in Covent 
Garden and acquired a residential apartment in Seven Dials. 

Joint ventures and associates

We own 50 per cent of Longmartin and Lillie Square and 
in the summaries that follow, all figures represent our 
50 per cent share.

At 31 December 2023, Longmartin’s long leasehold 
property was valued at £158.8 million (2022: £160.3 million). 
After allowing for capital expenditure, the valuation decrease 
for the year was 1.3 per cent. Like-for-like, ERVs increased 
9.4 per cent, of which 5.8 per cent was recorded in the second 
half of the year. At 31 December 2023, the equivalent yield 
was 4.86 per cent, an increase of 38 basis points over the year 
(31 December 2022: 4.48 per cent). 

Pursuant to the terms of the Longmartin investment (forming 3 
per cent of the Group’s property portfolio), the merger triggered 
the right for The Mercers’ Company (the “Mercers”) to require 
the Company to offer to sell its shares in the Longmartin 
investment to them (or to a third-party purchaser identified 
by them). The Mercers have elected to consider acquiring 
the Company’s shares in the Longmartin investment and 
discussions are ongoing. There is no certainty that a transaction 
relating to the Company’s investment in Longmartin will be agreed. 

Lillie Square

Shaftesbury Capital owns 50 per cent of the Lillie Square 
joint venture, a residential estate and remaining development 
phases located in West London. The property valuation as at 
31 December 2023 was £65.3 million, 10.3 per cent lower  
(like-for-like) than the 31 December 2022 valuation of 
£77.0 million. In addition, Shaftesbury Capital owns £1.8 million 
of other related assets adjacent to the Lillie Square estate.

In total, 355 Phase 1 and 2 residential apartments have been 
sold. 65 units are available and 32 units have been leased on a 
short-term basis. The sale of 4 units completed during the year 
representing £6.8 million of value. (Shaftesbury Capital share: 
£3.4 million). The joint venture is in a cash position of £15.9 
million (£7.9 million Shaftesbury Capital share).

32

Shaftesbury Capital PLC | 2023 Annual Report

Shaftesbury Capital PLC | 2023 Annual Report

33

Covent GardenStrategic Report | Portfolio and operating review

Retail

Our retail portfolio of 0.7m square feet is primarily located in Covent Garden, 
Carnaby and Soho with a broad range of unit sizes and rental tones on offer 

415

Shops 

£1.6bn

£64.8m

£78.4m

Valuation 

Annualised gross income

ERV

Retailers are increasingly 
focusing on fewer stores, 
placing greater emphasis on 
global location, consumer 
experience, service and 
flagship retailing with better 
digital engagement. 

We offer a broad range of 
unit sizes and rental tones. 
The average ERV is £108 per 
square foot.

Reflecting strong demand 
during the year, we 
completed 84 new lettings 
and renewals with a rental 
value of £11.6 million, 9 per 
cent ahead of December 
22 ERV.

Rent reviews with rental 
value of £2.7 million were 
concluded during the year, 
8 per cent ahead of previous 
passing rents.

7%

1%

34%

of portfolio valuation

33%

of portfolio ERV

33%

ERV by village

Covent Garden

Carnaby | Soho

Chinatown

Fitzrovia

59%

As part of our strategy to unify the Covent Garden district 
including the Piazza with Seven Dials, the brand mix of Seven 
Dials is evolving to expand its consumer and leasing range whilst 
preserving its unique character. There have been a number 
of new signings on Neal Street, a key gateway into Seven Dials 
not only from Covent Garden but from the Elizabeth Line at 
Tottenham Court Road. These include premium shoe brand 
Loake and the first UK store for Horace. On Earlham Street, 
the streetwear offer has been strengthened with the signing 
of Axel Arigato, a flagship Soho brand which has taken space 
on the Dial anchoring this important street. Marking their first 
permanent bricks-and-mortar stores, independent British 
retailer Odd Muse and contemporary jewellery brand Missoma 
have opened debut flagship locations on Monmouth Street.

Following its success on Long Acre, performance outdoor 
brand Arc’teryx has upsized with a new flagship store on King 
Street, joining footwear and apparel brand Hoka which opened 
its first European retail location on James Street.  

We continue to strengthen the luxury and jewellery offering 
with the introduction of Messika, Hublot, Girard Perregeaux and 
Omega in the Royal Opera House Arcade and as well as Tissot 
which opened its debut flagship boutique on James Street. 

Building on the strong brand line-up, there is an opportunity 
to evolve the retail offer on Carnaby Street paying particular 
attention to brand selection and categories that provide higher 
productivity, whilst taking inspiration from the area’s rich 
history and ever-evolving retail scene of its surrounding Soho 
streets. A number of new retailers joined the offering including 
Hollister and OG Kicks opening on Foubert’s Place. Award-
winning cult make-up concept Sculpted by Aimee opened 
its new UK flagship while eyewear brand Oakley opened on 
Carnaby Street joining premium outerwear concept Jott. 
Farah relocated across the portfolio to Berwick Street, joined by 
the UK flagship for Wolf and Badger which brings a unique retail 
experience to the Soho portfolio with its collection of brands.

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35

Floral StreetStrategic Report | Portfolio and operating review

Hospitality and leisure

We are the largest single provider (1.0m square feet) of hospitality space in the 
West End, with high-profile destinations such as Covent Garden, Chinatown, 
Kingly Court and Soho

423

£1.6bn

£72.7m

£82.0m

Restaurants, cafés, bars  
and pubs

Diverse range of food 
concepts, from accessible 
casual to premium with 
breakfast to late night 
dining offering

Valuation 

Annualised gross income

ERV

Hospitality provides a halo 
effect on footfall, increases 
dwell time, and drives 
improved trading

37 hospitality and leisure 
leasing transactions 
completed with a rental 
value of £4.7 million, 14 per 
cent ahead of December 
2022 ERV

Rent reviews totalled £11.6 
million, 10 per cent above 
previous passing rents

3%

25%

34%

of portfolio valuation

35%

of portfolio ERV

ERV by village

51%

Covent Garden

Carnaby | Soho

Chinatown

Fitzrovia

21%

During the year, Covent Garden welcomed 13 new hospitality 
offerings, ranging from independent to international operators. 
These operators provide a variety of cuisines and price 
points, bringing something different to the evolving dining 
mix, reflecting its position as one of the West End’s most 
popular dining destinations. Highlights include Parisian-
inspired rotisserie style restaurant, Story Cellar, from two 
Michelin Star Chef Tom Sellers; British independent favourite, 
The Breakfast Club; top chef Phil Howard’s pasta bar NOTTO; 
and internationally renowned GAUCHO. 

2023 marked a decade of dining at Kingly Court and it 
continues to be one of our best trading hospitality locations 
with strong sales and low rent to sales ratios on all levels. 
Following the success of its 2021 opening, Imad’s Syrian 
Kitchen has upsized into larger space on the upper floor, 
alongside Darjeeling Express and newly opened critically 

acclaimed Filipino concept Donia. The opening of Bébé Bob 
in Soho, located opposite the flagship Bob Bob Ricard, marked 
a new concept for restaurateur Leonid Shutov.

Chinatown is a sought-after location in the heart of the West 
End’s entertainment district. The continually evolving line-up 
welcomed Pan-Asian restaurant concept, YiQi, while Japanese 
restaurant High Yaki launched its unique take on Japanese 
barbecue in Newport Place, joining an unmatched collection 
of authentic regional Chinese and pan-Asian restaurants.

Fitzrovia has introduced four UK dining debuts, including the 
recently launched 64 Goodge Street by Woodhead Restaurant 
Group, Ukrainian-born Spanish concept, Boca a Boca, July, 
a brand-new Alsace-inspired dining concept, and Mealtime 
Malatang, a Sichuanese street food operator.

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37

Kingly CourtStrategic Report | Portfolio and operating review

Offices

Residential

We are a provider of boutique, flexible office space (0.7m square feet) in 
the West End. Office occupiers provide a regular source of consumers to 
our destinations.

Residential homes, across 0.5m square feet, are an important part of our 
destinations’ eco-systems, bringing people to shop, dine, socialise and enjoy 
the places we curate.

418

Suites

£0.9bn

£31.5m

£50.2m

Valuation 

Annualised gross income

ERV

Our diverse office portfolio 
offers a range of floor plates 
providing the opportunity 
for occupier expansion

Typically, office 
accommodation is occupied 
by media, creative, 
technology and professional 
services businesses

We are continuing to 
increase the range of fitted-
out space to maximise 
rental income

Long history of high 
occupancy and good 
retention rates

709

Apartments

£0.7bn

£23.8m

£26.3m

Valuation 

Annualised gross income

ERV

Mostly heritage buildings 
with a unique character 
offering:

 ― studios, one or  
two-bedroom  
apartments

 ― largely unfurnished

Rolling upgrade programme 
continues – improving 
energy performance and 
upgrading specifications

Occupancy traditionally 
high (> 98 per cent); reliable  
cash flow

WAULT: Approximately 
1 year

Available space 
typically let within a 
matter of days, often 
with competitive bidding

18%

of portfolio valuation

21%

of portfolio ERV

ERV by village

44%

53%

Covent Garden

Carnaby | Soho

Chinatown

Fitzrovia

14%

of portfolio valuation

11%

of portfolio ERV

ERV by village

46%

Covent Garden

Carnaby | Soho

Chinatown

Fitzrovia

2%

1%

7%

22%

25%

There is a growing number of customers relocating 
to the West End from other central London 
locations as employers continue to recognise the 
importance of a vibrant atmosphere in attracting 
and retaining staff. The Carnaby and Covent 
Garden development pipeline is well-positioned 
to capture this demand, with their high amenity 
value and excellent environmental credentials. 

There is a flight to quality with a preference for 
fully fitted space and low-density use, provided 
on flexible lease terms. We have developed our 
fully fitted offering through our ‘Assemble’ brand 
to capture this demand, delivering rental growth. 
Demand for office space is robust across the 
West End with recent lettings commanding a rental 
tone of approximately £100 per square foot. 

During the year, 67 office leasing transactions 
with a rental value of £7.9 million were concluded 
12.4 per cent ahead of December 2022 ERV. 
Rent reviews with rental value of £1.5 million 
completed, 5.8 per cent ahead of previous 
passing rents.

The central London residential letting market 
was positive throughout 2023. There continues 
to be good leasing demand for residential 
accommodation across the portfolio of 
709 residential apartments. Our proposition 
of characterful period buildings with modern 
specification located in vibrant, well-managed 
areas attracts interest from a broad range of 
customers.

The sustained strong demand throughout the 
year resulted in any available space typically 
being let within a matter of days, often involving 
competitive bidding. 

During the year 338 residential lettings and 
renewals with a rental value of £12.8 million 
completed 11.7 per cent ahead of previous 
passing rents and, at 31 December 2023 only 
6 units were available to let. 

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39

Shaftesbury Capital PLC | 2023 Annual ReportStakeholders

Stakeholder 
engagement

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Strategic Report 

Stakeholder engagement

Engaging with our stakeholders is an inherent part of our values.  
We are committed to building long-term relationships founded  
on respect, integrity and transparency.

Our Section 172(1) Statement, which explains how the Board considered stakeholder 
interests and the other matters set out in section 172(1) of the Companies Act 2006 can 
be found in our Governance reporting on pages 108 and 109.

Stakeholders

Material Issues

Why we engage

How we engage

Outcomes of our engagement

Further information

Customers

Our customers are the wide range of retailers, 
hospitality and leisure operators, office 
occupiers and residents throughout our 
portfolio of c.660 buildings.

Visitors

Our visitors are those who come to our 
destinations or engage with us through our 
24 social media channels.

 – Providing and promoting high quality, vibrant, 

safe and well-maintained destinations to allow 
our customers to prosper and flourish. 

 – Sustainability credentials.
 – Economic, political and social issues impacting 
cost of living, footfall, recruitment and retention 
of staff, statutory consents and potential social 
unrest and strikes.

 – The vibrancy of our mix of retail, hospitality and 
leisure, innovative street installations, greening 
and wayfinding across our destinations.
 – Informative and engaging social media and 

communications, promoting our destinations 
and our customers.

 – Engaging international and domestic tourist 

markets to encourage visits.

 – Providing a clean and secure environment 

across our destinations.

 – Placing customers at the heart of our business 
is key to delivery of our strategy. The success 
of which is based on our ability to understand, 
support and respond to our customers' and 
potential customers' needs. 

 – To understand consumer trends, to ensure 

our offer evolves to meet demand. 
 – To ensure our customers are kept well 

informed of activities affecting them across 
our destinations.

 – Visitors contribute to the vibrancy of our 
portfolio, and are vital to the success of 
our customers.

 – Our ability to communicate directly with our 
visitors allows us to promote the benefits of 
our destinations and our customer mix.

Employees

Our employees include those employed directly  
by us on a permanent or fixed-term contract.

 – Ensuring effective integration post-merger.
 – Continuing to develop, retain and attract 
talented people who share our values.

 – Internal communications and ways of working.
 – Well-being.
 – Opportunities for development and progression.

 – Our employees’ individual and collective 
knowledge, experience and commitment 
is critical to the delivery of our corporate 
objectives. In addition, they are the 
ambassadors for our business. 

 – To keep employees informed about business 

changes affecting them.

 – To continuously improve our processes and 

ways of working.

 – Our teams liaise directly with our customers, 

and potential customers, with the aim 
of creating supportive, collaborative 
relationships, for example through 
communication of our marketing campaigns. 
 – Where applicable, our online portals enable 

us to provide destination and occupier-specific 
information, together with regular information 
updates and for our customers to engage with us.

 – Continued careful curation of our destinations.
 – Strong working relationships with our customers, which 

helps support their commercial success.

 – £52.8 million new lettings, lease renewals and rent 
reviews, including UK-first stores, and relocation or 
expansion of a number of customers to suit their needs. 
 – We undertook over 50 marketing campaigns across the 

portfolio, with participation of 310 brands.

Competitive strengths: page 9

Chief Executive’s Statement: page 10

Portfolio and operating review: pages 
18 to 39

Sustainability report: pages 80 to 91

Chairman’s introduction: page 100

 – We provide a comprehensive calendar of press 
campaigns, events and marketing initiatives. 
 – Regular interaction via our 24 social channels, 

 – This year we undertook over 50 campaigns across 

Why we invest in the West End: page 6

our destinations.

 – We grew our digital audience by 147,000 new social 

Chief Executive’s Statement: page 10 

across all destinations.

media followers.

 – We undertook a consumer engagement survey 
for Covent Garden email and reward card 
subscribers to better understand what they 
would like to see from our destination.

 – We received over 1,000 responses to the consumer 

engagement survey for Covent Garden, with over 90 per 
cent of those responding likely to recommend Covent 
Garden to a friend.

Portfolio and operating review: pages 
18 to 39

Enhancing the attractiveness of the West 
End: page 28

 – Six Company-wide meetings held including 

Chief Executive’s Statement: page 10

 – This year, in addition to regular Company-wide 
meetings and email updates, we held informal 
breakfast meetings with the Chief Executive and 
the Chairman met with the senior employees. 

presentations on our updated purpose and values, 
our new remuneration arrangements and learning and 
development framework.

 – We also created the Employee Engagement 

 – A number of informal breakfast meetings held with the 

Forum attended by Charlotte Boyle.

Chief Executive.

 – 20 meetings held by the Chairman with senior employees.
 – Representatives from senior management attend the 
newly formed Senior Leadership Team meetings on 
a monthly basis.

 – Feedback from the Employee Engagement Forum 
provided to the February 2024 Board meeting.

Our purpose-led strategy and business 
model: pages 14 and 15

People and culture: pages 46 and 47

Chairman’s introduction: page 100 

How the Board monitors culture and 
employee engagement: page 103

How we behave: page 110

Our purpose-led strategy and business 
model: pages 14 and 15

Sustainability report: pages 80 to 91

Health, safety, security and well-being: 
page 92

How we behave: page 110

Chief Executive’s Statement: page 10

Sustainability report: pages 80 to 91

Suppliers

Our suppliers are those who have a direct 
contractual relationship with us, including our 
managing agents, outsourced service providers, 
contractors and project managers, consultants 
and a range of property and corporate advisers 
across professional disciplines.

Partners 

Our partners include our local authorities, 
government bodies, regulators, Business 
Improvement Districts, neighbouring landowners, 
tourism partners, local amenities societies 
and business associations, a variety of cultural 
partners and industry bodies. 

 – Developing and maintaining constructive 
relationships and working collaboratively.
 – Appropriate, responsible, resourcing and 

quality of service, including achievement of 
agreed service levels.

 – Fair payment terms.

 – Long-term constructive and open relationships 
based on mutual trust with suppliers, who are 
aligned with our values, including throughout 
their own supply chain, are essential for the 
delivery of an appropriate high-quality level 
of service to our customers, visitors to our 
destinations, and our ongoing success.

 – We hold frequent informal and formal 
meetings to ensure collaboration, 
communication, and to monitor progress 
and performance.

 – During the year, we met with suppliers across the 

business to establish new relationships, strengthen 
existing relationships and communicate our expectations, 
resulting in enhanced performance. 

 – We have commenced a process of reviewing our 
supply chain to maximise efficiencies in line with 
business expectations.

 – Proactive engagement and support of local 
statutory and economic plans, and public 
realm initiatives to ensure the continued 
attractiveness of the West End.

 – As a good neighbour and responsible long-

term investor, we are committed to working 
collaboratively with a wide range of local 
partners to achieve shared goals, and engaging 
constructively with local government to ensure 
that the West End remains a lively, safe and 
preferred destination for those who live, work 
and visit. 

 – As a responsible business we work 

cooperatively with a range of government 
organisations and regulators.

 – During 2023, we engaged with our partners to 
ensure they understood any changes that may 
arise as a result of the merger.

 – Our engagement is undertaken in a wide variety 
of ways, and includes meetings, consultations, 
working groups and submission of responses 
to policy consultations and surveys. 

 – We take an active role in the groups where we 

 – Engaged throughout the year with the political leadership 
and officers of Westminster City Council and the London 
Borough of Camden Council to understand how we can 
support our shared goals, contributing our practical 
knowledge and experience. 

have membership or representation. 

 – We participate in neighbourhood co-ordination 

 – Maintained our low risk tax rating.
 – We are active members of trade associations including 

groups, which help respond to social 
challenges in our destinations.

the Westminster Property Association and Better 
Buildings Partnership. 

 – We have participated in or supported initiatives including 

the Sustainable City Charter; a trial of e-scooter and e-bike 
parking bays; a review of public conveniences in the Soho 
district conducted by the Soho Neighbourhood Forum; and 
LCCA’s application for a new Chinese pagoda in Chinatown.

 – Supported London Fashion Week and British Beauty 

Week with the British Beauty Council.

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Strategic Report | Stakeholder engagement

Stakeholders

Material Issues

Why we engage

How we engage

Outcomes of our engagement

Further information

Local communities

Our communities are those people who work, 
live and study, in or around our destinations, as 
well as local organisations, including business and 
social enterprises, schools, and charities.

 – Understanding the wide variety of needs 

 – Community projects and initiatives enhance 

across our local communities and how we 
can support them.

 – Keeping our communities regularly informed 

of our activities and initiatives.

the vibrancy of our destinations.  

 – We strive to keep our community regularly 

informed of our activities and initiatives, and 
respond to the views and needs of local people 
and organisations. 

 – We engaged with a variety of local community 

organisations to ensure they understood changes 
that may arise as a result of the merger, helping 
to build new relationships and strengthen 
existing relationships.

Joint Ventures and associates

 – Implications of the merger on operations.
 – Agreement of strategies to enhance 

Our joint ventures and associates are our 50:50 
Longmartin associate with The Mercers’ Company 
and our 50:50 Lillie Square joint venture with the 
The Kwok Family Interests. 

our portfolios.

 – Well-managed estates.

 – We work closely with our partners to deliver 
projects that benefit both parties, ensure 
success and add long-term value to our 
respective holdings.

Finance Providers

 – Refinancing of the £576 million loan facility.
 – Compliance with our financial covenants.

Our finance providers include our lending 
banks, secured-debt providers, exchangeable 
bondholders and private placement loan 
note holders.  

Shareholders

Our shareholders are the owners of our business. 

 – Completion of the all-share merger.
 – Delivering on our purpose and strategy.
 – Our financial and business performance.
 – Making a long-term, positive impact.

 – We value our strong and transparent relationships 
with our range of finance providers, which are 
based on mutual understanding, and engage 
regularly to maintain these relationships.

 – To ensure that our finance providers are kept 
updated about our business performance and 
activities, covenant compliance and actions 
proposed in relation to underlying secured assets.

 – We value our relationships with our shareholders 
and engage regularly with existing shareholders, 
potential investors and sell-side analysts, 
to provide updates on our activities, communicate 
our investment case and governance framework, 
and understand their priorities.

Smart Works
Charity Smart Works gives women the confidence 
they need to reach their full potential and secure 
employment through their tailored support. The charity 
offers a range of employment support, including CV 
advice, interview preparation and a bespoke service 
providing women with quality professional clothing 
for interviews and the workplace. 

In 2023, we provided Smart Works with two retail 
spaces in our portfolio to create two pop-up Summer 
and Winter seasonal boutiques. The boutiques 
provided an opportunity for consumers to shop 
sustainably and purchase premium fashion and 
beauty brands, with all proceeds from sales re-invested 
enabling Smart Works to fund their valuable work 
and support services. 

 – On completion of the merger, we wrote 
to a variety of stakeholders within the 
local community to explain that the 
merger was taking place, and held a 
series of in-person engagements. 

 – We liaised with our community partners, 
local enterprises and others to help 
support projects and initiatives for the 
benefit of our local communities and the 
areas in or near our destinations. 
 – Our destination reward cards offer 

discounts across local businesses for 
those that live, work and study within 
our destinations.

 – We supported over 50 organisations or charities within our 

Chief Executive’s statement: page 13

local community. 

 – We donated £476,000 in financial contributions and provided 

£807,000 of in-kind support.

 – Our employees spent 335 hours volunteering on local 

community projects

 – Following feedback from local occupiers/residents, we: 

 – Reduced the noise impact of the rigging and de-rigging of 

our Christmas lights. 

 – Refreshed greening, shop fronts and street furniture in 

Seven Dials and enhanced our security in Carnaby | Soho.  

 – Installed CCTV in Chinatown to enhance security and 

address waste management issues.

Our purpose-led strategy and business 
model: pages 14 and 15

Sustainability report: pages 89 to 91

 – For Longmartin, Board meetings are 

 – The annual Business Plans covering priorities and actions for 

Portfolio and operating review: page 33 

the year ahead.

held at regular intervals throughout the 
year, with property visits as appropriate. 
Between Board meetings, management 
meetings are held to oversee day-to-day 
operations, which are reported back to 
the Board.

 – For Lillie Square, our engagement includes 
regular dialogue between operational 
and management teams, outside of 
Board meetings.

 – We engage through meetings and 

 – Refinanced the £576 million loan facility by: 

providing tours across our portfolio, 
where appropriate.

 – Signing a new secured loan of £200 million with Aviva 

Investors; and

Our purpose-led strategy and business 
model: pages 14 and 15

 – In November 2023, we hosted an in-depth 

 – Signing a new £350 million senior unsecured loan agreement.

Debt and gearing: pages 56 and 57

Investor Event.

 – Our investor relations programme includes 

regular results and reporting, press releases, 
investor events, one-to-one meetings, 
roadshows, property tours and our AGM. 

 – 33.1 per cent Total Shareholder Return for 2023.
 – Successful completion of the all-share merger, following 

shareholder approval at the General Meetings.

 – Positive market feedback following our inaugural Investor 

Chief Executive’s statement: page 10 

Our purpose-led strategy and business 
model: pages 14 and 15

 – In November 2023, we hosted our 

Event in November 2023.

inaugural Investor Event.

 – Investor feedback following shareholder meetings and tours 

 – Our 2023 AGM was held in a hybrid 
format, providing shareholders the 
opportunity to attend in person or 
virtually to ask questions and vote.
 – Market and shareholder perspectives 
study conducted by external advisers.

is shared with the Executive Committee and Board. 

 – All resolutions at our 2023 AGM passed with a majority in 

excess of 89 per cent.

 – Feedback from the market and shareholder perspectives 

study considered by the Board.

Chairman’s introduction: page 100

Corporate governance report: pages 
110 and 111

Directors' remuneration report: page 127

Investor Event
We held our inaugural Investor Event on 27 
November 2023 at The Royal Opera House, 
Covent Garden.

Our management team provided investors 
and analysts an insight into our unique, 
irreplaceable portfolio and set out medium-
term priorities and targets for the Company.

Read more about delivering on strategy and 
our medium-term targets on page 2.

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Strategic Report

People and culture

Our people are key to our success and achieving our purpose.

Culture and values
We have a high-performing, professional, inclusive and 
entrepreneurial culture where creativity and innovation is 
encouraged and promoted. We provide a collaborative 
environment where people are inspired to give their best and 
contribute to the Company’s success. During the year, we revisited 
our corporate values, which underpin our culture, and relaunched 
these to the business (read more on pages 10 and 100).

Employee engagement & Integration
In making decisions impacting our employees, we seek the views 
and opinions of our colleagues across the business. To ensure 
that our employees were kept updated pre– and post-merger, our 
Executive Directors led Company-wide meetings throughout 
the year. A programme of portfolio tours was arranged to help 
employees to get to know the enlarged portfolio and their new 
colleagues, and our Chief Executive led a series of informal 
breakfast meetings. We also established an Employee Feedback 
Forum, attended by our Non-executive Director Charlotte Boyle.

Talent, training & development 
We regularly undertake succession planning to review our 
talent pipeline and to ensure individuals are appropriately 
developed. Our learning and development programmes are 
designed to strengthen our teams and challenge aspiring 
leaders. Following completion of the merger, a new learning 
and development framework was launched, focusing on the pillars 
of core skills, professional learning, mandatory learning, internal 
learning programmes and talent development programmes.

We make training available to all employees and encourage 
continued professional development with 2,500 hours 
of training undertaken during 2023. Bespoke coaching 
programmes are provided to employees, and we sponsor 
individuals undertaking further professional qualifications, 
encouraging continuous learning. 

New opportunities that arise in the business are advertised 
internally, and we aim to promote internal candidates in order 
to enhance career development and encourage mobility across 
the Company.

Values

Take a responsible, long-term view
We have a responsibility to our multiple stakeholders, our people 
and our planet. Our decisions are rooted in the lasting impact 
of our actions to deliver long-term economic and social value

Act with integrity

We are a high-performance business and are committed to 
the highest professional standards, acting with honesty and 
transparency, and not compromising our integrity

Take a creative approach

We strive to be the best at what we do, with a creative and 
entrepreneurial approach, imagining the art of the possible, to 
seek opportunities to improve and deliver positive outcomes 
for our multiple stakeholders

Listen and collaborate

We work collaboratively in an environment where everyone has 
a voice and a part to play and where relationships are based 
on respect, empathy and trust. We build and develop diverse 
teams of extraordinary professionals, advocating inclusive and 
supportive behaviours

Make a difference

We engage with stakeholders and aim to make a positive 
impact through our people, local communities, partnerships 
and in the great places we curate, invest in and manage

We aim to hire talented individuals who aspire to grow and 
develop in their careers. We ensure our talent have the skillset 
and expertise to advance, and we actively support and 
encourage professional development through sponsorship 
of the Chartered Surveyors Assessment of Professional 
Competence (“APC”), accounting qualifications and various 
other qualifications. Recently three of our employees 
successfully qualified in Chartered Surveying and Chartered 
Accountancy.

Performance management
Annual performance objectives for each employee are agreed 
at the beginning of the calendar year and ongoing performance 
check-in meetings take place regularly throughout the year. 

Remuneration 
We regularly benchmark our approach to remuneration, to ensure 
that we are appropriately competitive in the market. Following the 
completion of the merger we launched a new remuneration 
strategy to reward and incentivise our people, aligned to our 
values and the Executive Director remuneration structure. 

All permanent employees are eligible to receive share awards so 
that everyone can participate in the success of the Company. 
These awards have a three-year performance period and are 
subject to corporate performance conditions.

Our core compensation package comprises base salary, 
performance bonus linked to Company and personal 
performance and discretionary share awards. 

Benefits
We also offer an attractive package of additional benefits to 
our employees. The Company offers a pension contribution 
of 17.5 per cent of salary. We provide 30 days annual leave 
and offer a flexible leave policy under which employees have 
the ability to buy and sell up to 10 days holiday each year. 

Well-being
The well-being of our people is of the utmost importance. 
We deliver a lifestyle programme throughout the year focusing 
on financial well-being, and both physical and mental health. 
Sessions provided in 2023 covered topics including mortgages, 
tax returns, financial health, resilience and anxiety.

Our head office fit-out has a strong focus on employee well-being, 
with greenery, standing desks and amenity space for our 
employees to collaborate and interact. 

The Company offers Gymflex and Cycle to Work schemes, 
and provided free yoga classes for employees during the year, 
to support physical and mental well-being.

Diversity, Equality & Inclusion
We believe that every person in the Company has a part 
to play in generating value, and we understand fully the 
benefits of a diverse workforce. Diversity is considered 
when making appointments at all levels, and an inclusive 
and diverse culture forms part of our values.

Our maternity and shared parental leave benefits each pay 
six months’ full salary. In addition, we regularly review our 
policies to ensure that we continue to be an inclusive and 
supportive employer. We hosted sessions to engage and 
educate our employees on topics such as attitudes towards 
LGBTQIA+ in the UK, neurodiversity and race-related 
challenges in the workplace.

We support a number of initiatives which aim to increase 
diversity within the property industry, including being a 
member of the Employers Network for Equality & Inclusion 
(“ENEI”), a member of Real Estate Balance, a sponsor of 
the Reading Real Estate Foundation and a supporter of 
the Pathways to Property work experience programme. 
We are a corporate member of the British Property 
Federation (“BPF”), support the BPF’s Futures programme 
and are a member of the BPF’s Diversity & Inclusion 
Champions network. We are a corporate sponsor of 
Freehold, a London-based forum for LGBTQIA+ real estate 
professionals, and a corporate member of AbilityRE and 
the Business Disability Forum.

We work with initiatives including the 10,000 Black Interns 
and 10,000 Able Interns initiatives, and the social mobility 
charity UpReach to provide work experience placements 
to students. We are also an active supporter of the Reading 
Real Estate Foundation’s Access programme, which aims to 
provide work experience to students from underprivileged 
backgrounds, and supported a second scholar from the 
University of Westminster, committing to continuing to fund 
fees and a bursary, together with work-experience for an 
undergraduate student studying Real Estate.

A summary of the Company’s gender diversity is set out on 
page 117.

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Financial review

Delivering 
financial 
performance

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Strategic Report 

Financial review

“Having made good progress in 2023, 
Shaftesbury Capital is well-positioned 
to deliver long-term value creation and 
growth in earnings and dividends, driven 
by favourable prospects for rental growth, 
further operating efficiencies, investment 
activity and capital management.”

Situl Jobanputra
Chief Financial Officer

Financial results

£141.9m Gross profit

£750.4m Profit for the year

£60.4m Underlying earnings

3.7p

3.15p

Underlying earnings per share

Dividend per share 

£4,795m Total portfolio market value

£3,480m Net assets

190.3p

EPRA NTA per share

30.9%

EPRA loan-to-value

£485.7m Cash and undrawn facilities

2.2%

5.8%

Total property return

Total accounting return

33.1%

Total shareholder return

Disciplined capital allocation

Presentation of information
The all-share merger of Capital & Counties Properties PLC 
(“Capco”) and Shaftesbury PLC to create Shaftesbury Capital 
PLC (“Shaftesbury Capital”) completed on 6 March 2023. 
The financial review sets out the results of Shaftesbury Capital 
with the consolidated income statement reflecting the standalone 
performance of Capco for the period 1 January to 6 March and 
the performance of the merged business, Shaftesbury Capital, 
between the completion date of 6 March and 31 December 2023. 
The balance sheet as at 31 December 2023 reflects the position 
of the combined Group. The 2022 comparative information 
relates to Capco pre-merger.

Reflecting the Company’s focus primarily on the wholly-owned 
portfolio, all information is presented on an IFRS basis, with 
Group share (which included the share of joint ventures and 
associates on a proportionally consolidated basis) no longer 
being presented. Key performance metrics have been restated to 
reflect this change. Pro forma information has been included for 
the balance sheet to provide relevant comparative information. 

Further details on pro forma information, and reconciliation to 
reported numbers, is included on page 215.

Accretive investment 
in portfolio, including 
refurbishment, asset 
management and repositioning 
opportunities

Rotation of capital from  
non-strategic or mature assets

Efficient balance sheet, 
capital discipline and 
returns focus

Acquisitions  
in line with strategy to create 
long-term value

Dividend distributions  
reflecting progression in 
underlying earnings and cash 
generation

Financial highlights 
Shaftesbury Capital has had an excellent 2023 characterised 
by operational momentum across our portfolio, with strong 
leasing demand across all uses resulting in rental growth. 
Footfall trends across the West End are positive, buoyed by 
increasing international visitor numbers, contributing to growth 
in sales for our retail and hospitality customers. Against a 
backdrop of geopolitical and macroeconomic uncertainty, 
the resilient performance over the year demonstrates the 
exceptional qualities of our portfolio, which has generated 
growth in annualised income and ERV as well as a stable 
property valuation, particularly in a market characterised by 
widened yields.

Underlying earnings for the year were £60.4 million, equivalent 
to 3.7 pence per share based on the weighted average number 
of shares during the year. Net rental income has increased in the 
year, offset in part by higher finance costs and administration 
expenses. The Directors have declared a final dividend of 1.65 
pence per share, which when combined with the interim dividend 
of 1.5 pence results in a total dividend per share in respect of the 
year of 3.15 pence per share.

The wholly-owned portfolio has been independently valued at 
£4,795.3 million, reflecting a –0.8 per cent like-for-like movement 
relative to the pro forma 31 December 2022 valuation of 
£4,857.8 million. ERV increased by 6.9 per cent (like-for-like) 
to £236.9 million and the equivalent yield was 4.34 per cent, 
reflecting outward movement of 26 basis points. 

The sale of seven properties was completed in the year for total 
proceeds of £88.1 million, 11.8 per cent ahead of the latest 
valuation. Subsequent to year end a further property has been 
sold for £56.5 million bringing total disposals to £145 million, 
8 per cent ahead of valuation.

Overall EPRA NTA (net tangible assets) per share increased 
by 4.5 per cent in the year from 182.1 pence at 31 December 
2022 to 190.3 pence. Combined with the 3.15 pence per 
share dividend paid to shareholders during the year, the total 
accounting return for the year is 5.8 per cent. Total shareholder 
return for the year was 33.1 per cent, reflecting dividends paid 
and the increase in the share price from 106.5 pence to 138.1 
pence per share. 

Significant progress has been made on cost savings across 
the business, well ahead of the phasing included in the merger 
documentation, which set out a run rate of £12.0 million within 
two years, of which £6.0 million would be achieved within a year 
of completion. Total annualised savings are expected to amount 
to over £16 million, primarily in administration costs, the majority 
of which relate to actions or decisions already taken. A number 
of broader benefits from the merger have also been identified, 
including incremental revenue opportunities. We continue to 
work towards an effective and efficient organisational structure, 
with the EPRA cost ratio (which measures property-level and 
administration costs relative to gross rental income) targeted to 
reduce towards 30 per cent over the medium-term. 

The Group has a strong balance sheet with a focus on resilience, 
flexibility and efficiency. The EPRA loan-to-value ratio at year 
end was 31 per cent. There is significant headroom against debt 
covenants and access to liquidity, comprising cash and undrawn 
facilities of £485.7 million (31 December 2022: £416.5 million).

During the year, £550 million of debt was raised comprising a 
£200 million 10-year loan facility, secured against a portfolio 
of assets within the Carnaby portfolio, and an unsecured 
medium term bank financing of £350 million (upsized from 
£300 million) comprising a term loan and a revolving credit 
facility. The proceeds, together with the Group’s cash resources, 
were used to repay the loan facility which was drawn down in full 
in April 2023 to fund redemption of the Chinatown and Carnaby 
bonds for £575 million. Priorities over the forthcoming period 
are to refinance the 2026 debt maturities as well as consideration 
of longer-term financing options to evolve our capital structure, 
taking advantage of the Group’s enhanced credit profile.

As set out in the November 2023 investor event, we are targeting 
average annual rental growth of 5-7 per cent and, assuming 
stable cap rates, total property returns of 7-9 per cent and total 
accounting returns of 8-10 per cent over the medium-term. 

Accounting implications of the merger
As detailed in note 1 ‘Principal accounting policies’ under 
‘Critical accounting judgements and key sources of estimation 
uncertainty’, from an accounting perspective, Capco was the 
deemed acquirer of Shaftesbury. The book value of Shaftesbury’s 
net assets has been adjusted to reflect their fair value at the 
completion date of 6 March 2023, in accordance with IFRS 3.

The major adjustments required by IFRS 3 included:

 ― the derecognition of Shaftesbury tenant lease incentives 

and deferred letting fees of £42.0 million held within other 
receivables. The balance would have been amortised to net 
rental income on a straight-line basis over the remaining term 
of the lease to the earlier of break or expiry. As a result of 
this adjustment, net rental income for the Shaftesbury assets 
from 6 March 2023 reflects amortisation of new tenant lease 
incentives and deferred letting fees only. 

 ― £959.8 million nominal fixed rate debt held by Shaftesbury 
was fair valued at £889.0 million, resulting in a £70.8 million 
fair value movement. The Group’s 50 per cent share of the 
Longmartin debt was fair valued at £56.6 million, £3.4 million 
lower than nominal value of £60 million, leading to a total 
fair value difference of £74.2 million. £24.6 million of this 
difference has been derecognised through other finance 
costs on redemption of the Chinatown and Carnaby bonds. 
The remainder will be amortised as a charge to other finance 
costs over the remaining term of the debt facilities, with a 
£5.2 million charge being recorded in the year. At 31 December 
2023 the unamortised balance of the fair value adjustment was 
£44.4 million, equivalent to 2.4 pence per share in EPRA NTA.

Consideration issued on completion of the merger was in the 
form of 3.356 Capco shares for each Shaftesbury share, with 
a total of 1,096 million shares being issued (including 128.4 
million shares issued to a Capco-controlled entity in respect of 
secured Shaftesbury shares previously held as collateral for the 
exchangeable bonds). The Shaftesbury Capital share price was 
trading at a 32 per cent discount to EPRA NTA on 6 March 2023, 
which in turn results in the deemed value of the consideration 
being at a discount to the fair value of Shaftesbury’s net assets 
on completion. This discount, referred to under IFRS as a 
‘bargain purchase’ gain, amounted to £805.5 million and has 
been recognised under the IFRS 3 completion accounting in the 
consolidated income statement.

50

Shaftesbury Capital PLC | 2023 Annual Report

Shaftesbury Capital PLC | 2023 Annual Report

51

Strategic Report | Financial review

Prior to the merger, Capco owned 25.2 per cent of Shaftesbury 
shares with the investment held as a financial asset at fair 
value through profit and loss. The investment was revalued on 
3 March 2023 based on the closing share price of 421.6 pence 
resulting in a fair value gain of £52 million during the period. 
Following the merger, Shaftesbury is fully consolidated with 
no separate investment held.

Accounting policies have been aligned following the merger. 
As a result, tenant lease incentives and deferred letting fees, 
which were previously amortised to lease expiry within Capco, 
have been amended to be amortised on a straight-line basis 
to the earlier of the lease break date and expiry. This change 
has led to a £5.1 million reduction in net rental income in the 
current year with a corresponding reduction in other receivables. 
As tenant lease incentives and deferred letting fee balances 
are deducted from the market value of investment property to 
calculate the portfolio carrying value, this adjustment is also 
reflected through investment property carrying value and the 
revaluation movement, and consequently it does not impact 
net asset value or profit for the year.

In addition, for legacy Capco, letting fees deferred on the balance 
sheet and amortised to property costs on a straight-line basis 
had not been previously deducted from the market value of 
investment property. Since the related leases are included in 
the valuation, the investment property carrying value has been 
reduced by £4.1 million, being the balance of deferred letting fees 
carried on the balance sheet at 1 January 2023. This adjustment 
is included within the valuation movement for the year.

Alternative performance measures
As is usual practice in the real estate sector, alternative 
performance measures (“APMs”) are presented for certain 
indicators, including earnings, earnings per share and EPRA 
net tangible assets, making adjustments set out by EPRA in its 
Best Practice Recommendations. These recommendations are 
designed to make the financial statements of public real estate 
companies more comparable across Europe, enhancing the 
transparency, comparability and coherence of the sector. 

One of the key performance measures which the Group uses is 
underlying earnings. The underlying earnings measure reflects the 
underlying financial performance of the Group’s core West End 
property rental business and is a relevant metric in determining 
dividends. The measure aligns with the main principles of EPRA 
earnings which excludes valuation movements on the wholly-
owned, joint venture and associate properties, fair value changes 

of financial instruments and listed investments, cost of early close 
out of debt, gain on bargain purchase and IFRS 3 merger-related 
transaction costs. In calculating underlying earnings, additional 
adjustments are made to exclude items considered to be non-
recurring or significant by virtue of size and nature. Consistent 
in the calculation for both years is the removal of the financial 
performance of the Lillie Square joint venture, associated tax 
adjustments and the interest receivable on the loan issued to 
the joint venture by the Group. Lillie Square is not considered 
to be a core part of the operations of the Group and therefore 
its results are not included in underlying earnings. The fair value 
movement of the option component of the exchangeable bond is 
also adjusted from underlying earnings as such movements do not 
reflect the true nature of the performance of the Group. 

Following the completion of the all-share merger on 6 March 
2023, the following new adjustments have been made to 
underlying earnings:

 ― A fair value exercise was performed on the Shaftesbury 

balance sheet, with the debt (including an adjustment to the 
investment in Longmartin arising from the fair value adjustment 
of the underlying debt in the associate) adjusted to be held at 
a fair value of £945.6 million compared to the nominal value of 
£1,019.8 million. The balance of the fair value adjustments will 
be amortised to other finance costs over the remaining term of 
the debt facilities. In the current year, EPRA earnings has been 
adjusted by £24.6 million, to reflect the accelerated unwind 
of the fair value adjustment following the early redemption of 
the Chinatown and Carnaby bonds in April 2023. The current 
year amortisation of the fair value adjustment for the other 
debt facilities of £5.2 million has been adjusted from underlying 
earnings within other finance costs.

 ― £8.7 million of merger-related integration and other non-

underlying costs have been incurred. These costs are non-
recurring as they relate to significant transactions outside the 
core operations of the Group.

 ― A £5.1 million reduction to gross profit has been reported 

as a result of the alignment of accounting policies following 
the merger. Details are set out in note 1 ‘Principal accounting 
policies’ under ‘Changes in accounting policies’. The alignment 
was considered immaterial and not adjusted retrospectively. 
The cumulative impact as at 1 January 2023 was adjusted 
against gross profit and as such has been adjusted from 
underlying earnings to reflect the true performance of the 
business for the current year.

Further details on APMs used, including details on pro forma 
information, and how they reconcile to IFRS, are set out on page 214.

December 2023 Annualised Gross Income to ERV Bridge; reversion £44.1m (23%)

260

220

180

140

100

£192.8m

L-f-L
+10.4%

December 23
annualised 
gross income

£17.3m

£10.9m

£13.9m

£2.0m

Contracted
Realised on expiry 
of rent-free periods, 
and contractual rent 
increases

EPRA vacancy
Of which £6.2m
is under offer, 
resulting in available 
to let vacancy of 
2.1%

Under 
refurbishment
Realised on 
completion and 
letting of schemes 
in progress

Net under
rented

£236.9m

%
3
2

L-f-L
+6.9%

December 23
ERV

Financial Performance
Summary income statement
The 2023 summary income statement represents the standalone 
performance of Capco for the period to 6 March 2023 and that 
of the combined Group from that date to 31 December 2023. 
The comparative information for 2022 relates to the previously 
reported results of Capco.

Gross profit

Rent receivable

Straight lining of tenant lease incentives1

Service charge income

Revenue 

(Provision for)/reversal of expected credit loss

Gross profit

2023
£m

141.9

2022
£m

57.3

Property expenses1

Service charge expenses

Impairment of tenant lease incentives

Loss on revaluation and profit on sale of investment 
property

(65.0)

(0.8)

Gross profit

2023
£m

171.9

3.9

19.3

2022
£m

61.5

6.3

6.3

195.1

74.1

(2.0)

(31.1)

(19.3)

(0.8)

1.6

(10.2)

(6.3)

(1.9)

141.9

57.3

1.  2023 includes £5.1 million reduction for the change in accounting policy to 

adjust the amortisation period for tenant lease incentives and deferred letting 
fees. £4.1 million adjustment is recorded through straight lining of tenant lease 
incentives and £1.0 million in property expenses.

Rent receivable income has increased by 13.2 per cent like-
for-like compared with December 2022 reflecting the positive 
letting activity across the portfolio. 

Straight lining of tenant lease incentives, after a non-cash 
charge of £4.1 million reflecting the change in accounting policy 
noted above, has increased revenue by £3.9 million in the 
year. Excluding the change in accounting policy, the impact of 
straight lining tenant lease incentives would have increased 
income by £8.0 million, reflecting the large volume of new 
leases signed in the year.

Reflecting the normalisation of cash collection levels, as at 
31 December 2023 the balance sheet provision for expected 
credit losses for rent receivable was £4.8 million representing 
26 per cent of the rent receivable balance. As at 31 December 
2022 the legacy Capco provision was £4.0 million representing 
33 per cent of the rent receivable balance. 

Change in fair value of listed equity investment

Other income

Administration expenses1

Net finance costs2

Profit from joint ventures and associates

Taxation

Other3

Gain on bargain purchase

Profit/(loss) for the year 

52.0

2.7

(83.8)

(51.9)

0.2

(0.2)

(51.0)

(55.1)

805.5

750.4

(239.5)

13.5

(40.6)

(24.6)

–

(6.0)

28.9

(211.8)

–

(211.8)

Basic earnings/(loss) per share

45.5p

(24.9)p

EPRA earnings4

EPRA earnings per share4

Underlying earnings4

Underlying earnings per share4

45.0

2.7p

60.4

3.7p

57.3

6.7p

18.6

2.2

Weighted average number of shares5

1,648.9m 851.3m

1.  Administration expenses include £44.5 million of non-underlying costs 
(2022: £14.6 million) substantially related to merger-related transaction 
and integration costs, which are considered non-recurring in nature. 

2.  Excludes other finance income and costs and change in fair value of derivative 

financial instruments (included in “Other” above).

3.  Includes impairment of other receivables, other finance income and costs 

including the change in fair value of derivatives and amortisation of merger 
adjustments for the fair value of Shaftesbury debt adjustment on merger.
4.  Further details regarding EPRA and Underlying earnings are disclosed in note 3 

“Performance measures”.

5.  In total, 1,953.2 million shares are in issue as at 31 December 2023. 

Following the issuance of 1,095.6 million shares on 6 March 2023, the weighted 
average number of shares for the 12 months ended 31 December 2023 is 
1,648.9 million. The weighted average number of shares excludes 128.4 million 
own shares held as collateral for the exchangeable bond and 3.1 million shares 
held by the Group’s approved Employee Benefit Trust, both of which are 
included in the total number of shares in issue of 1,953.2 million.

52

Shaftesbury Capital PLC | 2023 Annual Report

Shaftesbury Capital PLC | 2023 Annual Report

53

 
 
Strategic Report | Financial review

Loss on revaluation and profit on sale 
of investment property
The market valuation of the wholly-owned portfolio has 
decreased by 0.8 per cent like-for-like between December 
2022 (pro forma) and December 2023 to £4,795.3 million. 
ERV increased by 6.9 per cent (like-for-like) to £236.9 million 
and the equivalent yield was 4.34 per cent, reflecting outward 
movement of 26 basis points. The equivalent yield on the 
commercial portfolio (excluding residential assets) was 
approximately 4.58 per cent.

The loss on revaluation of £68.5 million recorded in the income 
statement, and revaluation gain of £1.8 million recorded in the 
statement of comprehensive income, is based on carrying value 
of the property portfolio after adjustments for lease incentives and 
capital expenditure and takes into account valuation movements 
on the Shaftesbury investment property between the fair value on 
completion of the merger and the valuation at 31 December 2023.

Seven properties have been disposed during the year for gross 
proceeds of £88.1 million. Based on the opening book value and 
sale costs, overall profit of £3.5 million has been recognised. 

Other income
Dividend income of £2.6 million was received from the 25.2 
per cent shareholding in Shaftesbury on 15 February 2023 in 
relation to the final quarter of 2022.

Administration expenses

Depreciation

Other administration expenses

Underlying administration expenses

2023
£m

0.4

38.9

39.3

2022
£m

0.2

25.8

26.0

Merger-related transaction costs

35.8

14.6

Merger-related integration and non-underlying 
administrative expenses

Administration expenses

8.7

83.8

–

40.6

Underlying administration expenses of £39.3 million, is 
considerably below the combined previously reported 
administrative expenses by each separate company, prior 
to the merger. 

In addition to underlying administration expenses of £39.3 million, 
merger-related transaction costs of £35.8 million have been 
incurred during the year, with the majority related to successful 
completion of the merger.

One-off merger-related integration and other costs of 
£8.7 million have been incurred. Delivering recurring cost 
synergies and other merger benefits continues to be a priority 
for the Group with total annualised cost savings expected to be 
over £16 million, which represents significant progress ahead 
of the phasing included in the merger documentation (which set 
out a run rate of £12.0 million within two years, of which £6.0 
million would be achieved within a year of completion). 

Over the medium-term the Group is targeting an improvement 
in the EPRA cost ratio towards 30 per cent from its current 
level of 39.9 per cent, driven by growth in rental income and 
rigorous management of irrecoverable property costs and 
administration expenses.

Net finance costs
Following the merger, the £576 million loan facility was drawn 
in full in April 2023 to fund the redemption of the £575 million 
Chinatown and Carnaby bonds. In August 2023, a £200 million 
10-year loan facility, secured against a portfolio of assets within 
the Carnaby portfolio, was drawn and used to repay part of the 
£576 million loan facility. The remainder was repaid in December 
2023 using Group cash and the proceeds of the new £350 million 
unsecured loan facility. 

Net finance costs of £51.9 million include interest on the additional 
£385 million of fixed rate debt secured on Shaftesbury assets 
acquired on completion of the merger.

Finance income increased by £13.0 million to £15.6 million during 
the year, comprising £6.3 million interest earned on cash held 
on deposit and £9.3 million in relation to interest rate hedging 
arrangements. Protection is in place in relation to the interest rate 
exposure on all of the Group’s drawn variable rate debt until the 
end of 2025 through caps and collars. The average cash balance 
held through the year was approximately £135 million.

Profit from joint ventures and associates
Our share of Longmartin’s post-tax profit was £0.2 million for 
the period 6 March to 31 December 2023. Our share of the 
revaluation deficit was £1.0 million. Excluding the revaluation 
and fair value adjustment on debt and including the £0.4 million 
interest received on the interest-bearing loan provided to the 
associate, our share of underlying earnings from Longmartin was 
£2.1 million. £1.5 million dividends were received during 2023. 

54

Shaftesbury Capital PLC | 2023 Annual Report

Taxation 
The Group continues to satisfy the requirements to qualify for 
REIT status. Therefore, as its income is substantially derived from 
qualifying property rental business activities within the REIT 
regime, the majority of its income is exempt from tax. There is 
a tax charge of £0.2 million in the year (2022: £nil), relating to 
non-REIT activity, mainly arising in respect of finance income.

Dividends
The Board has declared a final dividend of 1.65 pence per 
share, bringing the total dividend to 3.15 pence per share, 
reflecting progression in underlying earnings and cash generation. 
The total gross dividend payable is £32.2 million of which £2.1 
million relates to the Group entity which holds 128.4 million 
shares as security under the terms of the exchangeable bonds. 

The entity has provided an undertaking not to exercise its voting 
rights in respect of such ordinary shares but will receive the 
declared dividend, the majority of which should subsequently 
be retained by the Group following the dividend threshold test 
as set out in the exchangeable bond conditions. In addition, 
the dividend will not be paid in relation to the 3.1 million 
shares held by the Group’s approved Employee Benefit Trust.

The dividend is to be paid 0.65 pence as a PID and 1.0 pence 
as a non-PID, on 31 May 2024 to shareholders on the register 
at 26 April 2024.

During the first half, in respect of the period pre-merger, 
Capco paid a second interim dividend of 1.7 pence per 
Capco share and Shaftesbury paid a dividend of 2.7 pence 
per Shaftesbury share to their respective shareholders.

Summary balance sheet
The 31 December 2022 balance sheet reflects the Capco position only. The pro forma balance sheet has been included in order to 
provide additional information for comparative purposes.

Property portfolio2

Investment in joint ventures and associates

Financial assets at fair value

Net debt3

Other assets and liabilities

Net assets 

EPRA net tangible assets 

EPRA net tangible assets per share (pence)

Adjusted, diluted number of shares4

31 December
2023
£m

4,760.4

83.4

-

30 June
 2023
£m

4,865.2

84.4

–

Pro forma1
31 December
 2022
£m

31 December 
2022
£m

4,829.2

 1,715.1 

86.8

–

(1,499.1)

(1,553.5)

(1,488.2)

135.5

3,480.2

3,479.4

190.3p

157.6

3,553.7

3,541.3

193.8p

98.6

3,526.4

3,526.4

192.8p

1,828.8m

1,827.2m

1,828.8m

0.2

 356.9 

(633.5)

 122.9 

 1,561.6 

 1,552.2 

 182.1p 

852.3m

1.  Pro forma information is explained in further detail on page 215.
2.  31 December 2023 includes £20.2 million accounted for as owner-occupied property.
3.  Net debt based on nominal value of debt drawn less cash, excluding tenant deposits of £14.5 million (30 June 2023: £14.4 million; 31 December 2022  

and pro forma: £13.4 million).

4.  Number of shares as at pro forma 31 December 2022, 30 June 2023 and 31 December 2023 excludes 128.4 million shares held as collateral for the exchangeable 

bond and 3.1 million within an approved Employee Benefit Trust. Total share capital in issuance, including these components, was 1,953.2 million shares as at 30 June 
and 31 December 2023.

EPRA NTA 
The EPRA NTA movement reflects the effect of merger completion and the portfolio valuation movement. As referred to earlier, 
through the completion accounting, the Shaftesbury debt, including the debt in relation to our share of the Longmartin investment, 
which had an overall nominal value of £444.8 million, was fair valued and was held at £400.4 million as at 31 December 2023. 
This difference of £44.4 million, or 2.4 pence in terms of EPRA NTA per share, will reverse as the balance sheet value of the debt 
accretes to nominal value over the remaining term of the debt. The impact of this unwind is excluded from underlying earnings.

EPRA net tangible assets per share +4.5% to 190.3 pence

200p

195p

190p

185p

180p

182.1

December
2022

2.4

3.3

(2.4)

10.9

(3.6)

0.2

(2.3)

(0.3)

190.3

Merger 
impact 

FV of debt 

Revaluation 

Profit on sale 
of property 

Underlying 
earnings 

Non-underlying 
costs 

Dividend 

Other 

December
2023 

Shaftesbury Capital PLC | 2023 Annual Report

55

 
 
Strategic Report | Financial review

Property portfolio
The carrying value of the wholly-owned portfolio as at 31 
December 2023 is £4,760.4 million, including £20.2 million 
reflected as owner occupied in the year. During the year, 
seven properties have been sold with an opening carrying 
value of £83.2 million for gross proceeds of £88.1 million. 

In 2023 the Group acquired the remaining interest in the 
Royal Opera House Arcade and a long leasehold residential 
unit in Neals Yard was purchased in September 2023. 
Subsequent capital expenditure during the year was £35.1 million.

The valuation of the wholly-owned property portfolio of 
£4,795.3 million was 0.8 per cent lower on a like-for-like 
basis compared with the December 2022 pro forma position 
of £4,857.8 million. ERV increased across all uses by 6.9 per 
cent overall (like-for-like) to £236.9 million and the equivalent 
yield was 4.34 per cent, reflecting 26 basis points of outward 
movement over the year. The MSCI Capital Return for the year 
was –5.6 per cent. 

Total property return for the year was 2.2 per cent. The MSCI 
Total Return Index recorded negative performance of 0.1 per cent 
reduction for the year resulting in 2.3 per cent out performance.

Investment in joint ventures and 
associates
The figures below in relation to the Longmartin and Lillie Square 
investments represent our 50 per cent share.

Longmartin

At 31 December 2023, Longmartin’s long leasehold property 
was valued at £158.8 million (Dec 2022: £160.3 million). After 
allowing for capital expenditure, the valuation decrease was 1.3 
per cent. ERVs increased by 9.4 per cent and at 31 December 
2023, the equivalent yield was 4.86 per cent, an increase of 38 
basis points over the year (Dec 2022: 4.48 per cent).

Longmartin has a £60.0 million fixed-rate term loan maturing 
in 2026. As at 31 December 2023, net debt, based on nominal 
value, was £58.1 million resulting in LTV of 36.6 per cent.

Lillie Square

The property valuation as at 31 December 2023 was £65.3 
million, a 10.3 per cent like-for-like decline against the 31 
December 2022 valuation of £77.2 million. In total, 355 Phase 
1 and 2 units have been sold. 65 units are available and 32 
units have been leased on a short-term basis. The sale of 4 
units completed during the year representing £3.4 million gross 
proceeds. Our share of net cash in the joint venture was £7.9 
million and there is no external debt.

Debt and gearing
The Group maintains a strong financial position, with diversified 
sources of funding, significant headroom against debt covenants, 
access to liquidity, modest capital commitments, substantial 
unencumbered asset value and finance costs are protected 
against interest rate movements until December 2025.

The Group’s cash and undrawn committed facilities as at 31 
December 2023 were £485.7 million (pro forma: £521.6 million).

31 
December
2023
£m

30 June 
2023 
£m

Pro forma1
31 December
2022
£m

31 
December 
2022
£m

Cash and cash equivalents2

185.7

157.3

221.6

116.5

Undrawn committed 
facilities

Cash and undrawn 
committed facilities

300.0

300.0

300.0

300.0

485.7

457.3

521.6

416.5

Commitments

(24.8)

(22.8)

(35.6)

(1.7)

Available resources 

460.9

434.5

486.0

414.8

1.  Pro forma information is explained in further detail on page 219.
2.  Excludes tenant deposits of £14.5 million (30 June 2023: £14.4 million; Pro 

forma and 31 December 2022: £13.4 million).

As at 31 December 2023, the Group had capital commitments 
of £24.8 million.

The gearing measure most widely used in the industry is loan-
to-value (“LTV”) which at 31 December 2023 was 31.3 per cent. 
This is comfortably within the Group’s limit of no more than 40 
per cent. EPRA LTV was 30.9 per cent.

31 
December
2023
£m

30 June  
2023
£m

Pro forma1
31 December 
2022
£m

31 
December 
2022
£m

Cash and cash equivalents

185.7

157.3

221.6

Debt at nominal value

(1,684.8)

(1,710.8)

(1,709.8)

Net debt

(1,499.1)

(1,553.5)

(1,488.2)

Loan-to-value

31.3%

31.7%

30.6%

EPRA loan-to-value

30.9%

30.8%

Interest cover

212.7% 199.5%

Weighted average debt 
maturity – drawn facilities

5.0  
years

4.2 
years

Weighted average cost of 
debt – gross2

Weighted average cost of 
debt – net

Drawn debt with interest 
rate protection3

4.2%

4.3%

3.4%

3.4%

100%

100%

 n/a

100%

1.  Pro forma information is explained in further detail on page 215.
2.  As at 31 December 2023 the weighted average cost of debt reduces to an 

effective running cash cost of 3.4 per cent taking account of interest on cash 
deposits and interest rate caps.

3.  Taking account of interest on cash deposits and interest rate caps and collars.

116.5

(750.0)

(633.5)

36.3%

28.0%

182.1%

4.5  

years

2.7%

1.5%

n/a

n/a

n/a

n/a

n/a

At 31 December 2023, Group net debt was £1.5 billion.

During the year, £550 million of debt was raised, with the 
proceeds being used towards repayment of the £576 million 
loan facility drawn on completion of the merger to fund the 
redemption of the £575 million Carnaby and Chinatown bonds.

In August 2023, a £200 million 10-year loan facility, secured 
against a portfolio of assets within the Carnaby portfolio, 
was agreed with Aviva Investors. The facility sits alongside 
the existing secured term loans with Aviva of £130 million 
and £120 million maturing in 2030 and 2035 respectively. 
The annual cash interest rate in respect of the overall amount 
of £450 million of secured term loans with Aviva Investors is 
4.7 per cent.

In December 2023, a £350 million unsecured loan agreement 
comprising a term loan of £200 million and revolving credit 
facility of £150 million was signed. The agreement has an initial 
maturity of three years, with the option to extend the term by a 
further two periods of one year each, subject to lender approval. 
The facility includes a £125 million uncommitted accordion 
feature which may allow the Company to increase the total 
revolving facility commitments.

Following the refinancing activity in the year, the weighted average 
maturity of the Company’s drawn debt has been extended to 
over 5 years. The current weighted average cost of debt is 4.2 
per cent, which reduces taking into account interest income 
on cash deposits and the benefit of interest rate hedging to an 
effective cash cost of 3.4 per cent.

All of the Group’s drawn debt is at fixed rates or currently has 
interest rate protection in place until the end of 2025. Interest 
rate collars were already in place for £200 million of notional 
value through to December 2024, capped at 1.23 per cent. 
Additional interest rate hedging was put into place in April 2023, 
capping SONIA exposure at 3.75 per cent for a further £300 
million of notional value for 2023 and £150 million of notional 
value for 2024, at a total cost of £3.4 million (resulting in £500 
million of hedging for 2023 at an effective 2.7 per cent and £350 
million for 2024 at an effective 2.3 per cent). In December 2023, 
further hedging was put in place for £250 million of notional 
value of SONIA exposure for 2025, at a cost of £1.6 million, which 
provides for a cap of 3.0 per cent and a floor of 2.0 per cent.

Cash Flows

Movement in cash flows

Cash, excluding tenant deposits, at 31 December 2022

Cash acquired on merger

Operating inflow

Investing inflow

Financing outflow

Dividends paid

Non-underlying 

Cash, excluding tenant deposits, at 31 December 2023

£m

116.5

118.1

234.6

63.3

36.4

(37.8)

(41.9)

(68.9)

185.7

Secured  
term loans

£1.6bn 
Asset value

 – £585m term loans

Shaftesbury 
Capital PLC

Covent Garden 
unsecured group

£1.7bn 
Asset value

31%
EPRA LTV1

£486m
Liquidity1

5 years
Weighted average  
maturity (drawn)

>2.0x
Group ICR

 – £275m exchangeable bonds
 – £350m senior unsecured 

loan facility

 – £475m private placements
 – £300m undrawn bank facility

4.2%

3.4%
Weighted average  
cost of debt2

100%
Protection against current 
floating rate exposure

Unencumbered 
assets

£1.5bn 
Asset value

Note: Excludes Longmartin (which has £60 million of term debt, our share) and Lillie Square JV (£7.9 million net cash).
1.  Including year-end cash of £185.7 million
2.  Current weighted average cash cost of debt is 4.2 per cent and 3.4 per cent after taking account of interest income or cash deposits and the benefit of interest rate 

caps and collars.

56

Shaftesbury Capital PLC | 2023 Annual Report

Shaftesbury Capital PLC | 2023 Annual Report

57

 
 
Strategic Report | Financial review

350

300

250

200

150

100

50

0

36.4

(37.8)

63.3

(41.9)

300.0

Total liquidity £485.7m

Cash 
acquired 
on merger

118.1

116.5

(68.9)

185.7

Opening 
cash

Underlying 
operating 
cash inflows

Investing inflow

Financing outflow

Dividend

Non-underlying 
costs 

Closing cash

Undrawn
RCF 

Taking into account cash acquired as part of the merger, 
the overall balance of cash decreased by £48.9 million to 
£185.7 million as at 31 December 2023. This is largely due to: 

Operating cash inflows of £63.3 million reflecting growing 
net rental income and continuing positive cash collections, 
partly offset by administrative and finance costs.

Investing cash inflows of £36.4 million, included £88.1 million 
gross proceeds from the sale of seven properties offset by 
£33.8 million capital expenditure and £17.4 million for the 
Royal Opera House Arcade lease regear and long leasehold 
residential unit. £4.2 million has been received from the 
Longmartin investment in the year comprising a dividend of 
£1.5 million and £2.7 million loan repayment.

Of the £37.8 million financing outflow, £25 million relates to 
the net movement in facilities drawn and repaid following the 
£550 million raised in the year to fund the redemption of the 
£575 million Carnaby and Chinatown bonds. £7.8 million of costs 
have been incurred on facility arrangement fees, following the 
refinancing activities during the year. The remaining £5.0 million 
movement reflects payments in relation to the additional 
interest rate hedging (£3.4 million in April 2023 and £1.6 million 
in December 2023).

Total dividends paid in the year excludes the £1.9 million 
paid to the Group entity which holds 128.4 million shares 
as security under the terms of the exchangeable bonds. 
Following the dividend threshold test, as set out in the 
exchangeable bond conditions, the full dividend was 
subsequently retained by the Group.

Non-underlying movements represent payment of merger-related 
transaction and integration costs. Certain merger-related 
transaction costs were included in the Shaftesbury acquisition 
balance sheet but have been paid after the merger date and, 
therefore, reflect the difference between the costs included 
in the income statement of £44.5 million and the statement 
of cash flows.

Going concern
Further information on the going concern assessment is set 
out in note 1 ‘Principal accounting policies’.

The Company has a strong balance sheet with EPRA loan-to-
value of 30.9 per cent, group interest cover of over two times 
and access to cash and undrawn facilities of £485.7 million 
as at 31 December 2023. There remains sufficient liquidity 
and debt covenant headroom even in a downside “severe but 
plausible” scenario.

There continues to be a reasonable expectation that the Group 
will have adequate resources to meet both on-going and future 
commitments for at least 12 months from the date of signing 
these financial statements. Accordingly, the Directors consider 
it appropriate to adopt the going concern basis of accounting 
in preparing the 2023 Annual Report.

Situl Jobanputra
Chief Financial Officer

28 February 2024

58

Shaftesbury Capital PLC | 2023 Annual Report

Effective 
risk management

Risk management
The Board has overall responsibility for Group risk management. 
It determines its risk appetite and reviews principal risks 
and uncertainties regularly, together with the actions taken 
to mitigate them. The Board has delegated responsibility for 
the review of the adequacy and effectiveness of the Group’s 
internal control framework to the Audit Committee.

Risk is a standing agenda item at management meetings. 
This gives rise to a more risk-aware culture and consistency in 
decision-making across the organisation in line with the corporate 
strategy and risk appetite. All corporate decision-making takes 
risk into account, in a measured way, while continuing to drive 
an entrepreneurial culture.

The Executive Committee is responsible for the day-to-day 
commercial and operational activity across the Group and is, 
therefore, responsible for the management of business risk. 
The Executive Risk Committee, comprising the Chief Executive, 
Chief Financial Officer, members of the Executive Committee, 
General Counsel, Joint Group Financial Controllers, Director 

of Sustainability and Technology and Head of Sustainability, 
is the executive level management forum for the review 
and discussion of risks, controls and mitigation measures. 
The corporate and business division risks are reviewed on a 
regular basis by the Executive Risk Committee, so that trends 
and emerging risks can be identified and reported to the Board.

Senior management from each part of the business identify 
and manage the risks for their area or function on a day-to-day 
basis and maintain a risk register. The severity of each risk 
is assessed through a combination of each risk’s likelihood 
of an adverse outcome and its impact. In assessing impact, 
consideration is given to financial, reputational and regulatory 
factors, and risk mitigation plans are established. A full risk 
review is undertaken annually in which the risk registers are 
aggregated and reviewed by the Executive Risk Committee. 
The Directors confirm that they have completed a robust 
assessment of the principal and emerging risks faced by the 
business, assisted by the work performed by the Executive 
Risk Committee.

Oversight, 
assessment and 
mitigation at a 
Group level

Governance

Board
 – Sets risk culture

 – Determines risk appetite 

 – Reviews principal and emerging risks

Oversight

Audit Committee

 – Monitors risk exposure 

and appetite

 – Reviews the adequacy 
and effectiveness of 
the risk management 
framework and the 
internal controls systems
 – Approves the assurance 

programme

Executive Risk 
Committee

 – Co-ordinates and 
develops risk 
management process
 – Reviews and assesses 

risk register

 – Considers principal 

and emerging risks and 
mitigating actions
 – Monitors risks and 
response plans
 – Assesses control 
environment and 
effectiveness of controls

Executive Committee

 – Oversees day-to-

day monitoring and 
management of risk

Ownership

Senior management

 – Oversee day-to-day management of risk, including identification and response
 – Assist Executive Risk Committee with identification of principal and emerging risks
 – Design and implementation of controls; ensure key controls are operating and are effective
 – Brief Executive Risk Committee on key issues that have arisen

Top  
Down

Bottom 
up

Identification, 
assessment and 
mitigation at an  
operational level

Shaftesbury Capital PLC | 2023 Annual Report

59

Strategic Report | Principal risks and uncertainties

Risk appetite statement
The Group risk appetite statement is designed to set the right 
tone at the top for the Group and support decision-making at 
a strategic level by the Board and the Executive Committee. 
This statement provides guiding principles to support decision-
making at both a Board and senior management level. 
The Group’s risk appetite statement is reviewed and updated 
by the Board at appropriate intervals and, in any event, on an 
annual basis. The Group’s risk appetite statement has been 
communicated to senior management who are responsible 
for incorporating the identified principles in decision-making. 
The Group’s risk appetite statement is as follows:

“We invest to create thriving destinations in London’s West 
End where people enjoy visiting, working and living. We use 
our expertise in property investment and our commitment to 
a strong balance sheet to take commercial risks in a measured 
way, so that we are able to deliver sustainable growth and 
long-term returns for our shareholders.

We are risk averse in relation to the impact of our business 
on the environment and on the health and safety of our 
people and the public, and it is a key priority for us that our 
business operates in compliance with laws, regulations and 
our contractual commitments.”

Investing in one location presents an inherent geographic 
concentration risk and there are certain external factors 
which the Group cannot control. However, in executing the 
Group’s strategy, we seek to minimise exposure to operational, 
reputation and compliance risks, recognising that our appetite 
to risk varies across different elements of the strategy, 
as shown in the diagram below. Recognising that risk appetite 
is not an ”absolute”, the diagram below shows an indicative 
range, reflecting that the Group may move higher or lower 
on the risk curve, as circumstances dictate.

Assessing risk
Risks are considered in terms of the likelihood of occurrence 
and their potential impact on the business. In assessing impact, 
a number of criteria are considered, including the effect on our 
strategic objectives, operational or financial matters, our reputation, 
sustainability, stakeholder relationships, health and safety and 
regulatory issues. Risks are assessed on both gross (assuming 
no controls are in place) and residual (after mitigation) bases.

To the extent that significant risks, failings or control 
weaknesses arise, appropriate action is taken to rectify the 
issue and implement controls to mitigate further occurrences. 
Such occurrences are reported to the Audit Committee. 

Risk Aware

Risk Neutral

Risk Averse

The Group’s processes and procedures to identify, assess, 
and manage its principal risks and uncertainties were in place 
throughout the year and remained in place up to the date of 
the approval of the 2023 Annual Report.

Internal controls
The main elements of the Group’s internal control framework 
are set out below:

 ― Clear remit, terms of reference and schedule of matters 

for the Board and its Committees

 ― Close involvement of the Executive Committee in the  
day-to-day operations of the business, with regular 
meetings with senior management

 ― Delegated authority limits

 ― Daily monitoring of risks and controls by management 

 ― Formal assessment by the Executive Risk Committee of 
strategic and emerging risks and the related controls or 
mitigations, with reporting to the Audit Committee 

 ― Regular Board updates on operations, IT systems 

and cyber security

 ― Transparent tax strategy, published on the Group’s 
website, which sets out the approach to tax risk 
management and governance

 ― Whistleblowing policy and hotline procedures, where 
employees and third parties may raise any matters 
of concern confidentially, are reviewed by the Audit 
Committee annually

Specific controls relating to financial reporting and 
consolidation process include:

 ― Appropriately staffed management structure, with clear 

lines of responsibility and accountability 

 ― A comprehensive budgeting and review system

 ― Board and Audit Committee updates from the Chief 

Financial Officer and Joint Group Financial Controllers, 
which include forecasts, performance against budget 
and financial covenants 

 ― Formal reviews of the effectiveness of financial, operational 

and compliance controls by management and external 
advisers are reported to the Audit Committee

 ― BDO LLP (“BDO”), appointed as internal auditor of the 
Group, conducts regular audits of the Group’s control 
procedures and reports its findings to the Audit Committee.

Economic & 
political

Portfolio 

Operational 
resilience

Leasing &  
asset management

People

Climate  
change

Risk appetite

Risk Aware: The Group is willing to take greater than normal risks
Risk Averse: The Group is cautious and takes as little risk as possible

Risk Neutral: The Group takes a balanced approach to risk taking

Compliance 
with laws & 
regulations

Risk outlook
During 2023, there has been strong operational performance across 
the portfolio, reflecting the benefits of the Group’s active asset 
management, together with the exceptional qualities and long-
term resilience of the West End. Strong leasing demand continued 
across all uses, leading to high occupancy levels and strong rent 
collection. The long-term impact of the pandemic alongside 
broader macroeconomic factors, in particular evolving inflationary 
pressures and interest rates, on the future demand for, and use of, 
lettable space, evolution of consumer behaviour and travel patterns 
remain a consideration and the Board continues to monitor this.

Despite the recovery in the operating environment and trading 
conditions, risk remains heightened, reflecting the current 
macroeconomic and geopolitical backdrop, manifesting in, 
amongst other things, inflation and increased borrowing rates which 
may have an impact on property valuations, availability and cost of 
funding, our customers’ profitability and consumer behaviour.

Many of the Group’s customers are exposed to the changes 
and challenges facing the retail and hospitality sectors, 
including macroeconomic factors, such as availability and cost 
of credit for customers and their businesses, the potential for 
the level of consumer spending to be impacted by cost-of-living 
pressures, business and consumer confidence, inflation rates, 
energy costs, supply chain disruption, labour shortages and 
other operational costs.

If current global or UK macroeconomic conditions continue 
to deteriorate, or there is a further increase in geopolitical 
uncertainty, this could impact UK real estate markets, 
resulting in downward pressure on the valuation of the 
Group’s properties and gross rental income. 

The Group’s operations may be adversely affected if it fails to 
comply with climate and environmental regulation or its own 
environmental, social or governance standards. Operations 
may also be adversely affected by climate and environment 
related risks, which could lead to significant costs to mitigate 
environmental impacts.

Following completion of the merger, operational and business risks 
were assessed. These were aligned across both businesses; 
however, the principal risks have been refined following the merger. 
Performance of the Group is dependent in part on its ability to 
deliver the benefits of the merger. There has been very good 
progress through the year, and further activity will continue over 
the coming years as we work towards an effective and efficient 
organisational structure and cost base.

Emerging risks
The Group monitors emerging risks to identify and assess 
those risks that may potentially impact upon its strategic 
plans. These risks are circumstances or trends which are often 
evolving rapidly which could significantly impact on the Group’s 
financial strength, competitive position or reputation within the 
next three years or over the longer term. Generally, the impact 
and probability of occurrence are not yet fully understood and, 
consequently, necessary mitigations have not yet fully evolved. 

The Group conducts a horizon scanning exercise to identify 
potential risks and emerging trends which may be impactful 
in the future. Based on this exercise, the most relevant 
emerging risks and opportunities are assessed to establish 

relevance and identify any additional remediation required. 
The prioritised emerging risks are further reviewed and 
validated by senior management to gain a better understanding 
of their impact and to develop strategies to address them. 
A non-exhaustive list of emerging risks is outlined below.

Emerging risks with a one-to-three-year time horizon include:

 ― UK political uncertainty and evolving geopolitical conditions;

 ― UK corporate reform and landlord/tenant legislation changes;

 ― Building Safety Act and changes to UK property valuation 

methodologies and practices;

 ― Green energy and sustainability priorities; and

 ― Disruptive technological advancements, which may include 

areas such as artificial intelligence, blockchain and metaverse.

Emerging risks with a longer-term horizon include:

 ― Changes in social dynamics, demographic shifts and 

trends in space usage, urbanisation and consumption 
and travel patterns;

 ― Longer-term climate change impacts;

 ― Consumer behaviour;

 ― Impact of digital currencies on consumer behaviour; and

 ― Residential rent control and regulatory tax changes.

Principal risks and uncertainties
The Group’s principal risks and uncertainties, which are set out 
on the following pages, are reflective of where the Board has 
invested time during the year. Following a detailed review of the 
principal risks post-merger, certain risks have been disaggregated 
in the current year to clearly align the mitigating actions to the 
respective risks. This is reflected below. These principal risks are 
not exhaustive. The Group monitors a number of additional risks 
and adjusts those considered ‘principal’ as the risk profile of the 
business changes. See also the risks inherent in the compilation of 
financial information, as disclosed in note 1 ‘Principal Accounting 
Policies’ within ‘Critical accounting judgements and key sources 
of estimation and uncertainty’.

Change in 
the year

Principal risks overview

2023 risk

Economic and political1

Portfolio1

Operational resilience1

Leasing and asset management

People 

Climate change

Compliance with law and regulations

1.  These risks were previously reported as one risk, “Economic, political 

and operating conditions” in 2022.

Key

Increase

Stable

Decrease

Strategic priorities

1

3

Customer at the heart  
of the business

Disciplined financial 
management

2

4

Creative and active 
approach

Sustainable and 
community-minded

60

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61

Strategic Report | Principal risks and uncertainties

Principal risks and uncertainties continued

Economic and political

Context and actions taken:

The Group focuses on prime assets in the West End of London which 
historically have proved to be economically resilient. 

The Group has had a long-term focus on maintaining a strong balance 
sheet, with sufficient liquidity, to ensure it is able to withstand market 
volatility and take advantage of opportunities. During the year, the Group 
raised £550 million of debt, with proceeds being used to repay the 
£576 million loan facility drawn post completion of the merger. 

Extensive forecasting, stress testing and modelling of various scenarios 
has been undertaken, including sensitivities arising from the current 
macroeconomic environment, to help plan for future impacts on the business.

Funding, debt and treasury metrics are monitored on a continual basis 
with a focus on preserving liquidity and capital. 

A downside scenario has been analysed in connection with the going 
concern assessment, details of which are set out in note 1 ‘Principal 
Accounting Policies’ within ‘Going concern’. The financial statements 
have been prepared on a going concern basis.

We remain in close dialogue with local authorities to understand future plans 
and work constructively to position the estate in the best possible manner.

See Chief Executive’s statement on page 10 for further information.

Context and actions taken:

The Group focuses on prime assets in the West End of London primarily 
in the retail and hospitality sector. The value of control over areas brings 
the ability to curate and drive growth over the long term. We actively 
promote our areas to drive footfall and curate areas to maintain places 
that are popular.

Sustained customer demand has led to low vacancy levels. Strong footfall 
and spend improving, with customer sales on average in excess of 2019 levels.

Through regular dialogue with potential and current customers and regular 
assessments of the market, we are able to better understand market 
demand and reconfigure space as appropriate. 

See Portfolio and operating review on page 18 for further information.

 ― Impact of ‘higher for longer’ interest rates and lack of availability 

or increased cost of debt or equity funding

 ― Inflationary pressures on operating costs, including energy and the 

cost-of-living crisis 

 ― Adverse impact on business and consumer confidence, increased 
material costs, prolonged supply chains and reduced labour supply
 ― Decline in real estate valuations due to macroeconomic conditions
 ― Persistent significant discount in the share price relative to EPRA NTA 
 ― Uncertain political climate and/or changes to legislation and policies

Impact on strategy

 ― Reduced property return
 ― Reduced rental income and/or capital values as customers could 
suffer staff shortages, increased costs, longer lead times and 
lower availability of inventory
 ― Higher operating and finance costs
 ― Reduced financial and operational flexibility

Mitigation

 ― Maintain appropriate liquidity to cover commitments
 ― Target longer and staggered debt maturities, and diversified 

sources of funding

 ― Early refinancing of debt maturities
 ― Covenant headroom monitored and stress tested 
 ― Fixed rate financing and derivative contracts to provide interest 

rate protection

 ― Monitoring proposals and emerging policy and legislation, 

with industry lobbying where appropriate

 ― Engagement with key stakeholders and local authorities

Portfolio

 ― Inability of the Group to adopt the appropriate strategy or to 
react to changing market conditions or changing consumer 
behaviour (including, but not limited to, structural changes in 
the office and retail sectors)

 ― Portfolio concentration
 ― Volatility in the investment market

Impact on strategy

 ― Inability to deliver business plan or a structural change to 
the business plan impacting returns or capital values

Mitigation

 ― Focus on prime assets, locations and uses where, in normal 

conditions, there is a structural imbalance between availability 
of space and demand

 ― Establish asset clusters to provide the opportunity to drive long-

term growth and returns

 ― Regular assessment of investment market conditions including  

bi-annual external valuations

 ― Regular strategic analysis with focus on creating mixed-use 
destinations and residential districts with unique attributes

 ― Reconfigure and repurpose space to respond to, and anticipate, 

changing customer demand 

Key

Increase

Stable

Decrease

Strategic priorities

1

Customer at the heart  
of the business

2

Creative asset  
management

3

Strategic investment 
and capital allocation

4

Strategic  
partnerships

Context and actions taken

Whilst being invested in one area is a risk, the Group’s ownership in prime 
West End real estate is also a strength and an opportunity, providing control 
and allowing curation of the area to maintain places that are popular.

Given the high-profile nature of the Group’s assets, the risk of an external 
event is inevitably heightened. It is therefore important that the Group 
maintains recommended levels of insurance and implements effective 
security and health and safety policies.

Business continuity plans for both employees and service providers, 
including introduction of external resources, if required, and other 
policies have been reviewed together with HR policies, technology and 
communication where appropriate. IT security systems that support data 
security and disaster recovery are in place.

Cyber security and its impact on data and IT infrastructure, including 
both widespread risks such as state-sponsored cyber-attacks and those 
targeted directly at our systems and data continues to be a key focus, 
especially during this year as we integrated systems and processes. 
This was led by the Integration Committee, with support from external 
advisers, including specialist consultants, to ensure appropriate controls 
and security protocols are in place. Employees are provided with regular 
cyber security and phishing training.

See Our strategy and business model on page 14 for further information.

The Group takes measured risks by using its expertise in place-making and 
creative and active asset management to deliver long-term value through 
rental growth and attracting new customers. During 2023, leasing activity 
remained strong, with high occupancy levels reflecting the strength of 
demand for prime central London real estate. 

The impact on customer demand and supply chains as well as inflationary 
pressures is kept under review. 

The Group looks for opportunities to create or enhance value in the 
portfolio through the planning process, cognisant of the risks but using 
our experience and skill to deliver our objectives.

The Group has a focused leasing and marketing strategy, ensuring the 
business is well-positioned. The Group regularly engages with suppliers 
to understand their ability to meet our requirements and standards. 

See Portfolio and operating review on page 18 for further information.

Operational resilience

 ― Misconduct or poor operational or sustainability standards
 ― Poor performance from one of the Group’s third-party advisers
 ― Inability to effectively integrate people, systems and processes
 ― Catastrophic event such as a terrorist attack, natural disaster, 

health pandemic or cyber security crime

Impact on strategy

 ― Reduced rental income, higher operating costs, and/or reduced 

capital values 

 ― Reduced financial and operational flexibility
 ― Diminishing London’s status
 ― Business disruption or damage to property
 ― Reputational damage

Mitigation

 ― Supplier procurement policy and regular monitoring of 

external advisers

 ― Engagement with key stakeholders and local authorities
 ― Building reinstatement, loss of rent and terrorist insurance
 ― Detailed business continuity and crisis communication 

plans in place

 ― On-site security and cyber security in place
 ― Health and safety policies and procedures
 ― Close liaison with police, National Counter Terrorism Security 

Office (NaCTSO) and local authorities 

Leasing and asset management

 ― Inability to achieve target rents or to attract target customers due 

to market conditions

 ― Competition from other locations/formats
 ― Unfavourable planning/licensing policy, legislation or action 
impacting on the ability to secure approvals or consents

Impact on strategy

 ― Decline in customer demand for the Group’s properties
 ― Reduced income and increased vacancy
 ― Reduced return on investment and development property

Mitigation

 ― High quality customer mix
 ― Strategic focus on creating mixed-use destinations with 

unique attributes

 ― Engagement with local and national authorities
 ― Pre-application and consultation with key stakeholders 

and landowners

 ― Regular assessment of market conditions and development strategy
 ― Business strategy based on long-term returns 

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Compliance with law and regulations

Context and actions taken

Compliance with law and regulations, including health and safety, remains 
a key priority for the Board. 

Protocols are in place and communicated across the various stakeholder 
groups to ensure everyone is aware of new legislation and requirements.

The health and safety of our people and the public is a key priority. 
The Group works closely with its stakeholders to mitigate health 
and safety risks. 

We remain in communication with HMRC regarding our REIT status, 
the Group’s ability to comply with the requirements and the approach 
which HMRC will take in relation to any breach of the REIT conditions.

See Corporate Governance on page 94 for further information.

 ― Breach of legislation, regulation or contract
 ― Inability to monitor or anticipate legal or regulatory changes, 
including potential changes to the Landlord and Tenant Act 
or other associated reforms

 ― Accidents causing loss of life or very serious injury to employees, 
contractors, customers and visitors to the Group’s properties; 
or near misses of the same

 ― Exit from REIT regime due to non-compliance with REIT 

requirements

Impact on strategy

 ― Prosecution for non-compliance with legislation
 ― Litigation or fines, reputational damage
 ― Distraction of management

Mitigation

 ― Appointment of external advisers to monitor changes in law 

or regulation

 ― Members of staff attend external briefings to remain cognisant of 

legislative and regulatory changes

 ― Health and safety procedures, training and governance across 

the Group

 ― Appointment of reputable contractors
 ― Adequate insurance held to cover the risks inherent in property 

ownership and construction projects 

Strategic Report | Principal risks and uncertainties

Principal risks and uncertainties continued

People

 ― Inability to retain, integrate and recruit the right people and 

develop leadership skills within the business

 ― Key person risk as the Group has a relatively limited headcount

Impact on strategy

 ― Inability to execute strategy and business plan
 ― Constrained growth, lost opportunities
 ― Pressure on corporate costs

Mitigation

 ― Succession planning, performance evaluations, training 

and development

 ― Long-term and competitive incentive rewards
 ― Flexible and modern working practices

Context and actions taken

The success of the business is down to a dedicated team of skilled and 
talented individuals working collaboratively together. The health and 
well-being of our people is of the utmost importance including the ability 
to create a culture and environment that allows each person to grow, 
develop and perform to the best of their abilities.

There remains a risk of illness or absence across employees, management 
or service providers which would disrupt the day-to-day activities of 
the Group’s business and running of the estate. Team communication 
strategies have been implemented to ensure managers can adequately 
supervise and support employees working from home.

Recruiting and on-boarding policies have been adjusted where necessary 
to ensure that the business is able to continue to attract, develop and 
retain the best possible resources.

We continue to monitor closely employees’ mental and physical well-being 
and the health and safety of our employees and service providers remains 
a top priority with regular seminars and webinars from external experts.

See People and culture on page 46 for further information. 

Climate change

Context and actions taken

The Group believes in taking a responsible and forward-looking approach 
to environmental issues and the principles of sustainability. The Group 
recognises the urgent responsibility to tackle climate change and this is 
reflected in its 2030 Net Zero Carbon target. As a long-term steward of 
the West End, the Group understands the benefits of a strong track record 
of restoring and celebrating the heritage of the area through considered 
refurbishments and developments.

Following the merger, the Group re-committed its Net Zero Carbon 
Pathway, confirming the scope, and taking into account minor differences 
in pre-merger approaches, enhancements to best practice and changes in 
regulation. The Group has made material progress in the decarbonisation 
of the portfolio, as reported in November. With seven years remaining 
until end of 2030, we are at a critical point for action and will continue 
our efforts in 2024 to reduce greenhouse gas emissions in our buildings 
and operations. This requires more innovative and sustainable ways of 
working, and includes our supply chain partners across development and 
operational disciplines, our customers, as well as our corporate actions.

See TCFD report on page 66 and the Net Zero Carbon Pathway on our 
website: https://www.shaftesburycapital.com/en/responsibility/
environment/net-zero-carbon-pathway.html.

 ― Physical impact on our assets from rising temperatures or other 

extreme climate-related event such as flooding 

 ― Transitional challenge of increasing and more onerous compliance 

and reporting requirements, as well as retrofitting, insuring or leasing 
our assets in a heritage environment on an appropriate whole life 
carbon basis

 ― Inability to keep pace with customer and consumer demand for 
proactive action to manage and mitigate climate-related risk

Impact on strategy

 ― Reduced income, capital values or business disruption
 ― Increased operating costs to meet reporting and target metrics 

and compliance

 ― Increased capital costs of retrofitting, or inability to resolve 
listed building or planning challenges, leads to buildings 
becoming carbon stranded

 ― Reduced income through lower rents and longer void periods due 

to reduced customer demand 

Mitigation

 ― Company manages climate-related risks and opportunities 

and sustainability team in place

 ― Net Zero Carbon commitment by 2030 backed by Net Zero 

Carbon Pathway, re-committed post-merger. For more detail on 
the mitigation measures in place for climate risk, please refer to 
the Group’s TCFD disclosures in the 2023 Annual Report as well 
as the Group’s Net Zero Carbon Pathway

 ― Active management plan with external reporting via recognised 
indices and benchmarks, including EPRA, CDP, MSCI and GRESB
 ― Continued engagement with stakeholders in order to preserve 
heritage buildings, while enhancing environmental performance

 ― Pro-active customer and consumer engagement programme 
and setting of appropriate climate-related targets on both 
development and operations 

Key

Increase

Stable

Decrease

Strategic priorities

1

Customer at the heart  
of the business

2

Creative asset  
management

3

Strategic investment 
and capital allocation

4

Strategic  
partnerships

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Strategic Report 

Task Force on Climate-related 
Financial Disclosures (“TCFD”)

This is the first TCFD response for Shaftesbury Capital as 
a combined company. This disclosure is consistent with all 
eleven recommendations of TCFD and includes a summary 
of risks and opportunities with all information required by the 
listing rules, and the TCFD Annex all sector guidance and the 
supplemental guidance for material and buildings. A separate 
TCFD report on our website at https://www.shaftesburycapital.
com/en/responsibility/policies-and-reports.html presents 
supplementary detail and a fuller explanation of the process, 
risks and opportunities. 

We are committed to strengthening our approach to addressing 
climate-related risks and opportunities. Under the oversight of the 
Group’s Board level Environment, Sustainability, Community (“ESC”) 
Committee during 2023, we have continued to embed the TCFD 
recommendations into all our relevant practices. Going forward, 
climate risk and opportunity will be considered by the Audit 
Committee on behalf of the Board with day-to-day management 
through the Executive Committee. We outline our approach to 
identifying and managing climate change related issues, addressing 
both risks and opportunities relating to climate change. 

The merger has not changed the geographical concentration 
of our portfolio in the West End, and the combined business 
remains subject solely to the UK regulatory framework. 
Therefore, following due consideration, the physical and transitional 
climate risks and opportunities remain materially consistent 
with those identified previously by Shaftesbury and Capco. 

The quantitative assessment of physical risk continues to rely 
on the scenario analysis undertaken using the GRESB Munich RE 
tool and aligns with CRREM scenarios. Shaftesbury Capital also 
has embedded processes designed to understand how changes 
in the regulatory environment may affect transition risk, using the 
pre-existing Shaftesbury qualitative analysis, which have continued 
to monitor relevant UK regulatory changes which could adjust our 
qualitative view of transition risk. There have been no material 
changes in either physical or transition risk. 

During 2023, we re-confirmed our commitment to a comprehensive, 
1.5°C aligned Net Zero Carbon 2030 target (Scope 1, 2 and 
Scope 3 relevant to the Real Estate industry) and published our 
first combined pathway which sets out the detail of the scope 
and boundaries of our commitment. This shows that the actions 
taken to mitigate our climate risk up to the date of publication 
had reduced GHG emissions by c. 15 per cent, exceeding the rate 
required to keep within a 1.5°C pathway. In 2023, we report a 
45 per cent reduction on our published baseline driven primarily 
by embodied carbon movements. As set out in our Net Zero 
Carbon Pathway, we will update our published baseline during 
2024. The Scope 1 and 2 carbon reduction targets set out by 
the pre-merger companies had been validated by the Science 
Based Targets initiative (“SBTi”) and during 2024 we will seek 
to re-validate these targets for Shaftesbury Capital. For more 
information on our 2024 priorities, please see the sustainability 
report on pages 78 to 91.

Governance 

Describe the 
Board’s oversight of 
climate-related risks 
and opportunities

The Board has ultimate oversight and responsibility for the management of climate-related risks and 
opportunities, overseeing the Group’s ESC Strategy and performance against its 2030 Net Zero Carbon 
target. Recognising the strategic importance of these matters to the business, the Board supports the 
Group’s climate-related initiatives and their reflection in our values. 

During the year, following recommendation from the Board ESC Committee (which comprises Executive and 
Non-executive Directors), the Board approved our combined Net Zero Carbon target and selection of the ESG 
related risks and opportunities, including those related to climate change. Both the Chief Executive and the 
Chair of the Board ESC Committee have relevant climate change and ESG experience. Further climate change 
and real estate expertise is provided to the Committee by our sustainability team. 

Consideration of climate-related risk is integrated into the Group’s risk management process overseen by the 
Executive Risk Committee. In line with the process set out on page 59, consideration of climate-related risks 
and opportunities are integrated into the Group’s risk management process, overseen by the Executive Risk 
Committee and these are monitored quarterly, and reported to the Board. 

In 2023, the Audit Committee considered the reporting of climate-related risk and opportunities including the 
financial year-end Greenhouse Gas reporting and environmental data disclosures as well as this TCFD report. 

Each of the Executive Directors has ESG objectives under the annual bonus plan. 

Following the publication of our updated combined Net Zero Carbon pathway and the embedding of 
the sustainability team into the real estate investment management team, at our February 2024 Board 
meeting, the Board have agreed that, from the date of this report, ongoing oversight of ESC matters 
(including consideration of climate related risks and opportunities and implementation of the Group’s 
sustainability strategy and net zero pathway) should be a matter for consideration by the whole Board 
with Ian Hawksworth as Chief Executive having overall responsibility.

More information on the Board ESC Committee, the Audit Committee, the Executive Risk Committee and ESC Management Committee, 
including the frequency of their meetings, can be found on pages 104 to 126.

Describe 
management’s role 
in assessing and 
managing climate-
related risks and 
opportunities

Strategy

Describe the 
climate-related 
risks and 
opportunities the 
organisation has 
identified over the 
short, medium and 
long-term

During the year, the ESC Board Committee was supported by the ESC Management Committee, chaired 
by either the Chief Executive or Chief Operating Officer. The ESC Management Committee met at regular 
intervals and included representatives from across the organisation. The ESC Management Committee was 
responsible for monitoring the delivery of the Company’s ESC Strategy, review of climate related risks and 
associated mitigating actions and ensuring progress towards becoming a Net Zero Carbon business by 2030.

Following the embedding of sustainability within the Real estate investment management team, from 
January 2024, the Executive Committee has responsibility for reporting of ESC matters to the Board. 

Climate-related risks are considered by the Executive Risk Committee, as part of the Group’s risk 
management process as further set out on pages 59 to 61, based on assessments submitted by the 
business units and the corporate sustainability leads. 

All employees have ESG targets as part of their annual bonus objectives, which include climate-related 
targets where appropriate.

Further details on the matters considered by the Board ESC Committee and the frequency of its meetings can be found  
on pages 125 and 126. 

In identifying and assessing the potential climate-related risks and opportunities that may impact the 
business, the following time horizons are considered, as these allow for appropriate financial planning 
to execute strategies to address climate-related risks and action for opportunities.

Short-term: 0 – 3 years 
Medium-term: 3 – 10 years 
Long-term: 10 – 30 years 

The time horizons defined are influenced by the rolling timing of lease events across the estate and support 
our financial planning and budgeting cycle. 

Further details surrounding risk and the Group’s risk appetite can be found on pages 59 to 65.

Our assets are wholly located in a relatively small geographical area from the perspective of climate risk, 
and under a single regulatory jurisdiction. This limits the scope of physical and transition risks that we face, 
however it may increase our exposure to a single event.

Physical risk 
Our appraisal of risk has been informed by a high-level qualitative scenario analysis, undertaken in 2021, 
by Shaftesbury PLC and a quantitative climate risk scenario analysis using the GRESB tool undertaken 
by Capco in 2022 as described below and more fully in the TCFD report on our website at https://www.
shaftesburycapital.com/en/responsibility/policies-and-reports.html: 

 ― a qualitative approach used by Shaftesbury PLC. This considered a “low” (better than 2°C) and “high” 

(4°C) UK emissions pathway and considered three scenarios namely “balanced”, “tailwinds” and 
“headwinds” and short (0-1 year), medium (1-5 years) and long-term (5-10 years) time horizons

 ― a quantitative physical risk assessment on 10 individual assets using the geospatial modelling, 
the Munich RE GRESB data model and three different pathways (less than 2°C, 2.4°C and 4.3°C)

The Group has determined that there has been no year-on-year material change in physical risk exposure, 
UK legislation or customer behaviour. The similarities in the pre-merger portfolios in respect of location, 
mixed-use, and heritage nature also mean that previous scenario analysis continues to sufficiently inform 
our identification and understanding of relevant material risks and opportunities. 

To deepen our understanding of the impact of this physical risk, during 2023, we have undertaken 
additional detailed CRREM analysis covering c. 14 per cent of the portfolio by area. This work confirms 
our reported climate-related risks and opportunities and enhances our confidence in our approach. It also 
supports the estimates included in our financial planning, in particular in relation to the estimated sums 
required to implement mitigating actions, and the definition of appropriate KPIs and metrics as shown in the 
table on pages 71 to 74, and set out more fully on our website at https://www.shaftesburycapital.com/en/
responsibility/policies-and-reports.html. 

The most significant physical risks arising in the medium and long-term remain: flood risk and extreme 
weather, including the impact of severe heat events in central London. We also recognise the risks 
of indirect physical impacts, such as damage to the London transport network that would inhibit the 
operations of our customers and visitors.

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Strategic Report | Task Force on Climate-related Financial Disclosures

Describe the 
climate-related 
risks and 
opportunities the 
organisation has 
identified over the 
short, medium and 
long-term 
Continued

Transition risk 
There are no year-on-year changes to the most significant transition risks which arise from: 

i.  short-term risks relating to existing and emerging regulation including EPC and enhanced disclosures; 

ii. medium-term transition risk through customer demand for more sustainable assets faster than these 

can be delivered; and 

iii. medium and long-term transition risk from inability to upgrade heritage buildings due to policy or 

building configuration. 

We currently estimate a capital expenditure of approximately £30-35m to 2030 (10 per cent of current 
annual capital expenditure) to achieve energy efficiency improvement required for expected changes 
to Minimum Energy Efficiency Standards (“MEES”) regulation and which also contribute to meeting our 
decarbonisation targets. Our refurbishment scope already mandates a minimum Energy Performance 
Certificate (“EPC”) rating in line with proposed MEES regulations, therefore these sums are already included 
in our capital expenditure budgets for business planning. While this figure remains an estimate, it is informed by 
the detailed CRREM aligned audits and takes into account our progress to date with c. 56 per cent of the 
commercial portfolio ERV now holding an EPC rating of A-B. 

Beyond the regulatory MEES (EPC) requirements, our CRREM aligned energy efficiency analysis to date 
demonstrates that our portfolio can be upgraded to meet our net zero commitments and we continue 
to expand the use of CRREM to refine the estimate of these costs. However, the analysis to date gives 
confidence that there is no requirement to change our long-term investment strategy, in terms of either 
building stock or location. In addition to the ranged estimates in this report, we will continue to publish 
anticipated costs identified through the CRREM exercise in future TCFD reporting. 

Climate-related opportunities 
Climate-related opportunities principally arise in the short-term from:

i.  improved ability to attract and retain customers in energy efficient buildings; and 

ii. consequent reduced energy costs and associated emissions

Medium-term opportunity arises through demonstrating whole life carbon benefit of heritage stock and the 
ability to leverage our expertise in the de-carbonisation of heritage buildings.

The summarised risks and opportunities are set out in the table on pages 71 to 74 along with associated 
timelines, mitigations, business impact and metrics.

Further detail on our climate-related transitional and physical risks and opportunities can be found in the tables on pages 71 to 74 
and in our TCFD report on our website at https://www.shaftesburycapital.com/en/responsibility/policies-and-reports.html .

Describe the 
impact of climate-
related risks and 
opportunities on  
the organisation’s 
businesses, 
strategy and 
financial planning 

The impact of climate change on the whole business is considered by the Board both through our 
approach to risk management and wider organisational strategic planning. The financial effects of the 
risks and opportunities identified were not specifically quantified at the time of our scenario analysis. 
However, our internally developed sustainable development tool ensures that climate-risk specific 
improvements and mitigations are scoped into our existing capital expenditure refurbishment budget. 
The detailed energy audits completed to date using the CRREM tool on c. 14 per cent of the portfolio 
by area support this analysis. We intend to extend this exercise during the first half of 2024 as part of 
meeting our statutory Energy Savings Opportunity Scheme (“ESOS”) regulatory requirement. 

Our understanding of current climate-related risks and opportunities does not indicate a material impact 
on our financial performance or financial position in the short to medium-term, either through an inability 
to generate income or through a negative impact on the underlying value of the portfolio. In this context, 
material impact is defined by reference to both individual asset value and by reference to overall portfolio 
value, for example the cost of MEES compliance is noted at c. £30-35m over 7 years, approximately 10 per 
cent of our annual refurbishment capital expenditure of 1 per cent of portfolio value.

We are committed to long-term low-carbon investment in our assets, focusing on repurposing and 
refurbishment, rather than demolition and rebuilding. This maintains the heritage nature of our destinations, 
improves energy efficiency and minimises embodied carbon emissions associated with new development. 
It will also reduce the potential future liability associated with carbon offsetting and provides ancillary 
benefits in improved air quality.

Describe the 
impact of climate-
related risks and 
opportunities on  
the organisation’s 
businesses, 
strategy and 
financial planning 
Continued

Our investment strategy aims to continuously improve the overall energy efficiency and climate resilience 
of our portfolio through our refurbishment programme. We currently spend approximately 0.1 per cent 
of portfolio value per year on energy efficiency upgrades. This enables us to adequately manage risks 
relating to proposed legislative changes such as MEES, which are material to the evolving needs of our 
customers and stakeholders. On this basis we currently expect to incur approximately £30-35m by 2030 
to achieve energy efficiency improvements required for expected changes to MEES regulation and which 
also contribute to meeting our decarbonisation targets. These sums are not incremental as they are already 
included in our capital expenditure budgets. We continue to refine our estimate of the incremental costs of 
delivering changes required to ensure assets are within a CRREM aligned 1.5°C Net Zero Carbon pathway. 
As we increase our CRREM coverage and confidence, we will include these in our targets and metrics.

This year we have published a combined Net Zero Carbon Pathway, which sets out how we will deliver 
on our Net Zero Carbon commitment by 2030. Our 2023 Net Zero Carbon Pathway combines the baselines 
published by both businesses pre-merger. To date, we have reported a reduction of in-scope carbon 
emissions by 15 per cent against the combined baseline, which aligns with a 1.5°C trajectory. In 2023, 
we report a 45 per cent reduction on our published baseline driven primarily by embodied carbon 
movements. A re-baselining exercise will be undertaken in 2024, based on the first combined year of 
data for the year ended 31 December 2023. We define Net Zero Carbon as being when there is a balance 
between the amount of GHG emissions produced and the amount removed from the atmosphere. 

The Group sets a minimum EPC rating of B in its commercial refurbishment programmes. The initial CRREM 
analysis also shows that our investment in asset refurbishment presents opportunities as lower operational 
costs may result in improved commercial terms, reduced void periods and improved investment yields as 
assets meet customer and investor requirements. 

In our supply chain, we continue to prioritise partners and products which demonstrate high ethical and 
environmental standards. Our design scope prioritises climate resilience and adaptation for example in 
creating flash flooding capacity using water attenuation tanks. We continue to work with industry bodies 
and technology partners to invest in research and development to trial technologies which support our goals.

As part of our Net Zero Carbon update in 2024, we will consider targets beyond 2030 to respond to 
longer-term risks and opportunities.

We are committed to investing for the long term in the West End of London, continually improving our 
portfolio to deliver efficient and resilient buildings. We do not expect that the climate related issues 
identified will necessitate a significant change to our strategy, either asset classes or geographical location, 
in the short or medium term. 

We consider our mitigation actions to be effective and that the business should be resilient to the impacts 
of climate change that have been identified. 

Our climate change strategy is informed by a broad range of potential climate scenarios which improves 
the resilience of our decision making. The careful consideration of investments, ongoing improvement of 
our assets and the Net Zero Carbon target will protect our long-term strategy from significant climate risk. 
Setting an ambitious Net Zero Carbon target aligned with a 1.5°C pathway puts our strategy in line with the 
latest climate science, and reduces the risk that we will need to recalibrate our targets. We have clearly 
set out the level of decarbonisation required by 2030, so that the business can make resilient long-term 
decisions and individuals across the business and supply chain are aware of our commitments.

Our combined qualitative and quantitative scenario analysis allows us to identify the core areas for 
focused action to reduce emissions and enhance the long-term resilience of the portfolio. We will continue 
to review and update the scenario analysis as appropriate.

In addition to the scenario analysis described above, Shaftesbury Capital has completed CRREM aligned 
detailed Net Zero energy audits during 2023, and is expanding their use during 2024. The findings identified 
both interventions and estimated related costs. Some of these interventions can be implemented with our 
customers in situ. Others would need to be undertaken when properties are vacant. Our CRREM aligned 
analysis undertaken to date has helped refine our estimate of costs and related operational and carbon 
savings associated with our refurbishment programmes. We are committed to transparency around this 
as we develop this data further.

Describe the 
resilience of the 
organisation’s 
strategy, taking 
into consideration 
different climate-
related scenarios, 
including a  
2°C or lower 
scenario

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Strategic Report | Task Force on Climate-related Financial Disclosures

Describe the 
organisation’s 
processes for 
identifying and 
assessing climate-
related risk

Our process of identifying and assessing climate-related risks uses the same methodology as all business 
risks and these risks are incorporated into the Group’s principal risks. 

Climate-related risk has been identified as a principal risk. To assess the relative significance of the 
principal risks (which are detailed on pages 61 to 65), each has been assigned a likelihood and impact 
score from which a risk ranking is allocated. More information about the process for assessing the size 
and scope of risks can be found on page 60.

Detail can also be found on the whether the risk is increasing, decreasing or stable, which is a useful 
mechanism for risk prioritisation.

Please see page 61 in the Effective Risk Management section for risk definitions.

Describe the 
organisation’s 
processes for 
managing climate-
related risk

We have an Executive Risk Committee, comprising the Executive Directors, members of the Executive 
Committee, General Counsel, Joint Group Financial Controllers, Director of Sustainability and Technology 
and Head of Sustainability, which is the executive level management forum for the review and discussion 
of risks, controls and mitigation measures. Senior management from each business function identify 
and manage risks for their division and complete and maintain a risk register. Climate-related risks and 
opportunities are presented to the Board.

Please refer to the summary table on pages 71 to 74 and to our TCFD report on our website at  
https://www.shaftesburycapital.com/en/responsibility/policies-and-reports.html.

A detailed breakdown of Scope 1, Scope 2 and Scope 3 GHG emissions is disclosed on page 87, and the 
methodology for the calculations can be found on page 230. In line with Streamlined Energy and Carbon 
Reporting (“SECR”) requirements, energy use and an intensity metric are disclosed on page 88.

Describe the 
targets used by 
the organisation to 
manage climate-
related risks and 
opportunities 
and performance 
against targets 

Disclose Scope 1, 
Scope 2, and, if 
appropriate, Scope 
3 greenhouse  
gas (“GHG”) 
emissions, and the 
related risks

Physical risks are managed and mitigated through our ongoing programme to improve the energy efficiency 
of our buildings and our investment in increasing green space across our portfolio. 

Risk summary

Risk type

Risk Description1

Timeline

We have carbon reduction targets for Scope 1 and 2 emissions and a comprehensive Net Zero Carbon 
2030 target, which will be the foundation of our carbon emissions reduction strategy over the next seven 
years. We will seek science-based target revalidation of these targets during 2024 based on the first year 
of combined data for the Group.

Principal risks have been mapped to the most relevant strategic priority which can be found on pages 61 to 65. 

The Board has overall responsibility for the Group’s risk management, determining risk appetite and 
reviewing principal risks and uncertainties regularly, together with the actions taken to mitigate them. 
Awareness of climate-related risks is integrated into the organisation via staff engagement and training. 
For certain areas of responsibility, specific job-related individual training is delivered for example relating 
to matters such as EPCs, gathering of data and embodied carbon calculations. 

The Director and Head of Sustainability are members of the Executive Risk Committee and are responsible 
for highlighting climate risks in the context of wider business risk discussions.

The Executive Risk Committee meets quarterly and reviews significant risks to the business, operational 
and financial, including sustainability-related risks. A risk report is produced by the Executive Risk Committee 
and is submitted to the Board, this is not publicly available. Principal risks are disclosed in the Interim 
Results and Annual Report.

Describe how 
processes for 
identifying, 
assessing and 
managing climate-
related risks are 
integrated into 
the organisation’s 
overall risk 
management

Metrics and targets

Key metrics used to assess climate-related risk and progress against our Net Zero Carbon targets are 
set out in the summary risks and opportunities table on pages 71 to 74 and more fully described on 
our website at https://www.shaftesburycapital.com/en/responsibility/policies-and-reports.html.

Disclose the 
metrics used by 
the organisation 
to assess climate-
related risks and 
opportunities 
in line with its 
strategy and risk 
management 
process

Physical

Medium-
term

Long-
term

Chronic long-term 
climate change, flood risk 
and extreme weather 
including:

 ― hotter summers g higher 
costs to maintain indoor 
temperatures

 ― localised flooding and 

storms g cost and time 
associated with building 
design and retrofit 
for increased rainfall 
resilience

 ― disruption to local 

energy and transport 
network from extreme 
weather, in particular 
combining a flood with 
a possible failure of the 
Thames Barrier

Impact on business 
strategy & financial 
planning

 ― Inclusion of mitigations 
in our refurbishment 
scope. These are included 
at design stage and 
consequently do not result 
in material additional capital 
expenditure requirements.

 ― CRREM aligned Net 
Zero energy audits 
being undertaken on a 
representative sample 
of buildings across 
the portfolio to inform 
mitigation design now 
and at next lease event. 
Costs are scoped into 
refurbishment budgets.

 ― These requirements are 

supported by the planning 
framework in central 
London where we operate 
which generally requires 
that these risks are 
considered. Therefore, the 
incremental costs above 
planning considerations 
are modest.

 ― We will formally update our 
asset exposure to physical 
climate risk at least every 
two years based on latest 
science-based scenarios 
and modelling. The costs 
of this exercise are modest 
and are incurred through 
administration costs.

Mitigation

 ― scenario analysis 
indicates medium 
exposure to drought-
related risk and 
low exposure to 
fire weather and 
heat stress and 
precipitation risks

 ― assets not located 
in coastal or fluvial 
flood risk areas, 
risk limited to flash 
flooding

 ― refurbishment 

scope considers 
the following to 
mitigate risk and 
enhance future asset 
resilience:

 ― reduced water 
demand and 
efficiency measures

 ― design measures to 
prevent overheating

 ― incorporation of 

sustainable urban 
drainage features

 ― inclusion of these 
actions into our 
adaptation activities 
in our combined 
Net Zero Carbon 
Pathway

Metrics & 
Targets2

 ― continued 

reduction in 
GHG intensity 
from building 
energy use 
(2024, 2027 and 
2030 operational 
intensity targets 
in our Net Zero 
Carbon pathway)

 ― reduce absolute 

water use 
through efficiency 
and harvesting 
by 3 per cent per 
annum 

 ― biodiversity 

increase target 
being developed

 ― operational 

carbon reduction 
(60 per cent by 
2030 with interim 
intensity targets)

 ― embodied carbon 
reduction target 
(50 per cent by 
2030 with interim 
intensity targets)

 ― removal of all gas 
boilers (under our 
control) by 2030

 ― 100 per cent 

renewable energy 
procurement

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1.  Supplementary detailed explanation of our risks and opportunities is on our website at https://www.shaftesburycapital.com/en/responsibility/policies-and-reports.html
2.  Shaftesbury Capital has set metrics against all risks and opportunities. For some of these, targets are being refined and we will disclose these in due course.

 
Strategic Report | Task Force on Climate-related Financial Disclosures

Risk type

Risk Description1

Timeline

Transition

Policy risk from emerging 
regulation: 

Short-
term

Medium-
term

 ― enhanced GHG 

emissions reporting

 ― evolving real estate 
specific regulations, 
such as Minimum 
Energy Efficiency 
Standards (“MEES”)

 ― potential conflict 
between heritage 
requirements and 
energy efficiency

 ― improvement required 

beyond MEES 
requirements

 ― potential impact 
of nature-related 
regulation including 
the Environment Act 
requirements on 
Biodiversity Net Gain 
and the Task Force 
on Nature-related 
Financial Disclosures

Transition Market risk of changes in 
market trends:

Medium-
term

 ― customers seeking 
assets with greater 
sustainability 
credentials may 
reduce revenues if 
requirements cannot 
be met

 ― less sustainable 

buildings may not 
meet debt or equity 
market requirements 
resulting in reduced 
access to capital

Impact on business 
strategy & financial 
planning

 ― new regulatory data 

requirements, which may 
not be available, result in 
increased cost or longer 
void periods

 ― unexpected new regulation 
results in longer planning 
or refurbishment period

 ― increased costs to 
analyse and meet 
new requirements

 ― inability to meet 

nature requirements 
results in financial or 
reputational loss

 ― proactive approach 
to EPC and MEES 
management

 ― detailed existing 
GHG reporting 
which goes beyond 
current statutory 
requirements, 
including all Scope 3

 ― CRREM exercise 

completed to date 
on 14 per cent of 
assets and being 
expanded during 
H1 2024

 ― committed 

programme to 
enhance data 
collection with 
timelines included 
in our Net Zero 
Carbon pathway

 ― regular review 
and internal 
reporting of 
upcoming climate 
regulation and 
updates from 
professional 
advisers

reporting of asset 
EPC performance 
with detailed 
EPC targets by 
ERV in our Net 
Zero Carbon 
Pathway (2030 
– commercial 
100 per cent B 
or above and 
residential 100 per 
cent C or above)

 ― enhanced data 
coverage and 
accuracy targets 
and accelerated 
timeline as set out 
in the Net Zero 
Carbon pathway

 ― monitoring and 
reporting of 
biodiversity 
coverage and 
annual increase

 ― regular formal 

review of 
regulatory 
requirements and 
internal reporting 
at least twice a 
year

 ― failure to meet market 
expectations would 
result in loss of asset 
value, rental income, 
prolonged void period. 
Therefore, impact on 
financial planning is to 
include as standard in 
our refurbishment scopes 
appropriate sustainability, 
energy efficiency and 
other credentials including 
BREEAM3

 ― no yield adjustments are 
currently included in our 
business planning, but 
our viability assessment 
includes the impact of 
potential yield movements 
howsoever caused

 ― regular monitoring 

 ― reporting of 

of industry research 
(for example CBRE 
Sustainability Index)

 ― use of internally 

proportion of 
buildings by area 
with sustainability 
credentials

 ― aim to achieve 
BREEAM rating 
on all relevant 
refurbishments

developed 
Sustainable 
Development tool 
to ensure that each 
refurbishment 
maximises its 
ability to achieve 
sustainability 
credentials

 ― continued budget 

allocation to 
research and 
innovation using 
proptech and 
behavioural 
innovation to ensure 
assets are best 
placed to meet 
market needs

Mitigation

Metrics & Targets2

Risk type

Risk Description1

Timeline

 ― continued 

Transition Asset Specific risk:

Medium-
term

Long-
term

 ― evolving risk in 

relation to the potential 
conflict between 
heritage buildings and 
energy efficiency

 ― heritage restrictions 

impede energy efficiency 
measures resulting in 
market risks above

 ― adoption of fossil fuel 

removal and technologies 
is constrained by 
electrical supply capacity 
to our buildings

Impact on business 
strategy & financial 
planning

 ― consideration of technology 
appropriate to heritage 
buildings (for example PV 
tiles)

 ― drive behavioural change 

to use buildings as 
designed and maximise 
benefits

 ― working group to 

scope and implement 
commercial electric 
cooking and fossil fuel 
removal

 ― estate modelling to 

understand timing and 
quantum of electrical 
capacity constraints

Mitigation

Metrics & 
Targets2

 ― participation 

 ― tracking of 

EPC and asset 
performance 
includes listed 
status, listed 
units not scoped 
out of 2030 EPC 
targets

 ― proportion of 
gas (fossil fuel) 
boilers both 
in our and our 
customer demise 
is tracked and 
performance 
managed through 
the REIM and 
managing agent 
teams 

in appropriate 
industry research 
and lobbying on the 
balance between 
heritage and energy 
efficiency

 ― research and 
inclusion of 
scalable heritage 
appropriate energy 
efficiency measures 
in our internal 
refurbishment 
scoping tool

 ― inclusion of heritage 
and listed buildings 
in our detailed 
CRREM exercise 
to determine 
costs, returns and 
understand related 
planning risk

Opportunities summary

Opportunity 
type

Opportunity Description1

Timeline

Transition

Revenue:

 ― sustainably certified 
and energy efficiency 
enhanced buildings 
lead to better rents 
and capital values

Short-
term

Impact on business 
strategy & financial 
planning

 ― potential to reduce 

budget void periods and 
improve investment yields 
for assets with higher 
energy efficiency and 
sustainability credentials. 
Note that this is not 
yet applied in forward 
business planning

Actions to leverage 
opportunity

Metrics & 
Targets2

 ― percentage of 
projects (major 
refurbishments)
to achieve 
certification

 ― monitoring 
of rent per 
square foot 
pricing across 
different 
asset uses by 
sustainability 
rating

 ― continue to increase 
EPC ratings and 
building certification 
coverage

 ― track and evidence 

rent, incentive 
package and void 
differences across 
central London 
to support any 
changes in pricing 
and incorporate 
into budget and 
forecasting as trends 
emerge

 ― provide evidence 

to valuers

1.  Supplementary detailed explanation of our risks and opportunities is on our website at https://www.shaftesburycapital.com/en/responsibility/policies-and-reports.html
2.  Shaftesbury Capital has set metrics against all risks and opportunities. For some of these, targets are being refined and we will disclose these in due course

1.  Supplementary detailed explanation of our risks and opportunities is on our website at https://www.shaftesburycapital.com/en/responsibility/policies-and-reports.html
2.  Shaftesbury Capital has set metrics against all risks and opportunities. For some of these, targets are being refined and we will disclose these in due course
3.  Building Research Establishment Environmental Assessment Methodology

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Strategic Report | Task Force on Climate-related Financial Disclosures

Opportunity 
type

Opportunity 
Description1

Timeline

Impact on business 
strategy & financial 
planning

Actions to leverage 
opportunity

Metrics & 
Targets2

Physical / 
Transition

Short-
term

Market/Technology:

 ― lower energy costs and 
emissions from more 
energy-efficient buildings 
through existing and 
new technology

 ― reduced emissions 
and low embodied 
and operation carbon 
increase portfolio 
attractiveness to 
customers

 ― improved technology 
enables use of onsite 
energy generation, 
supporting our use and 
freeing up constrained 
electrical grid capacity

Medium-
term

Transition

Reputational: 

 ― demonstrate whole 

life carbon benefit of 
heritage stock and lead 
in energy performance 
of heritage buildings

 ― increased recognition 
of carbon benefit 
of retention and 
refurbishment increases 
value and attractiveness 
of our assets to 
customers, purchasers 
and investors

 ― increased exploration 
and apportionment 
of budgetary sums to 
research into low energy 
clean tech (up to £1 
million per annum)

 ― demonstration of lower 
embodied carbon and 
operational energy use 
and costs in the leasing 
market allows increased 
competitive tension 
in leasing process for 
prospective customers

 ― self-generated renewable 
energy and increased 
energy efficiency help 
create headroom 
when modelling estate 
electricity requirements

 ― regular market 

 ― annual 

review of available 
low energy climate 
tech

investment in 
new tech

 ― proportion of 

pilots included 
in standard 
refurbishment 
scope 

 ― proportion of 
self-generated 
renewable power 
(to increase  
year-on-year by 
5 per cent

 ― systematic pilots 

of new technology 
and processes to 
ensure scalable 
and inclusion 
in standard 
refurbishment 
scopes where 
applicable

 ― estate wide review 

of renewable 
energy generation 
capability to identify 
opportunities that 
free grid capacity

 ― internal and external 

 ― whole-life carbon 

communication strategy 
to demonstrate the whole 
life carbon benefits of 
heritage buildings

 ― whole-life carbon 

assessments on relevant 
refurbishment projects of 
sufficient scale

 ― engage with heritage 
organisations, local 
authorities and industry 
bodies to champion the 
whole life carbon benefits 
of energy efficient 
heritage buildings

assessments

 ― internal and 
external 
communications 
including 
stakeholder 
engagement across 
customers, local 
authorities and 
investors

 ― identification 
of acquisition 
opportunities 
which may offer 
enhanced returns 
based on our ability 
to complete low 
cost, low carbon 
refurbishments

 ― proportion 
of whole 
life carbon 
assessments 
undertaken

 ― ability to 

accurately 
benchmark and 
forecast whole 
life carbon for 
smaller projects

 ― increase 

engagement 
with industry 
and heritage 
bodies year-on-
year

1.  Supplementary detailed explanation of our risks and opportunities is on our website at https://www.shaftesburycapital.com/en/responsibility/policies-and-reports.html
2.  Shaftesbury Capital has set metrics against all risks and opportunities. For some of these, targets are being refined and we will disclose these in due course

Viability statement

The Directors have assessed the viability of the Group over 
the three-year period to December 2026. In view of the 
primary focus within the business planning process on the 
first three years, the Directors have determined that this 
remains an appropriate period over which to provide the 
viability statement. The viability assessment takes into account 
the Group’s current position and business plan projections, 
group financial forecasts and the potential impact of the 
principal risks set out on pages 59 to 65.

Assessment

In making the assessment, the Directors have taken account 
of the Group’s resilient financial position, access to substantial 
liquidity, the Group’s ability to raise new finance, and the low level 
of capital commitments together with the flexibility of future 
expenditure. The Directors confirm that they have no reason to 
expect a material change in the Group’s viability immediately 
following the end of the three-year assessment period.

Footfall across the West End is strong, particularly in the 
Group’s portfolio which continues to attract target brands and 
concepts. Occupancy levels are high across the portfolio and 
trading activity is positive with customer sales up 10 per cent 
year on year.

There is strong leasing demand across all uses, delivering 
rental growth. There continues to be macroeconomic and 
political uncertainty, including as to the prospects for interest 
rates and inflation as well as geopolitical risks. The West End 
and the Group’s unique portfolio of prime investments are 
not completely insulated, however, they have demonstrated 
remarkable resilience.

As at 31 December 2023, the Group had net debt of £1.5 
billion, an EPRA LTV ratio of 31 per cent and Group interest 
cover of 2 times. The Group is projected to have sufficient cash 
reserves and undrawn facilities to meet debt maturities during 
the viability period. Drawn debt is at fixed rates or currently 
has interest rate protection in place. Interest rate hedging 
is in place which caps SONIA exposure at an average of 2.3 
per cent on £350 million of notional value to December 2024 
and 3.0 per cent on £250 million for 2025. Further hedging 
arrangements will be put in place as appropriate.

The business plan considers the Group’s profits, cash flows, 
capital commitments, financial resources, funding requirements, 
debt covenants and other key financial risks. All of the Group’s 
risks could have an impact on viability. Climate change 
is considered by the Directors to be an urgent issue and 
investment will be required to enhance the environmental 
performance and to meet the commitment to achieve Net Zero 
Carbon by 2030, but the costs anticipated within the viability 
period are not expected to be significant. The impact of climate 
change risks within the viability assessment period is expected 
to be limited. Interruptions to trade from severe weather events 
are possible but would likely be consistent with the impact 
considered in the severe but plausible downside assumptions.

The Directors consider the key principal risks that could impact 
the viability of the Group to be:

 ― Portfolio

 ― Political and economic

 ― Operational resilience; and

 ― Leasing and asset management.

The Directors placed particular emphasis on those risks which 
could result in reduced income and valuations or a shortfall 
in liquidity. Sensitivity analysis was carried out which involved 
flexing a number of downside assumptions to consider 
alternative macroeconomic conditions and the impact of these 
principal risks both individually and in combination. 

Downside scenario

The Directors have assessed the impact of a potential 
downside scenario which reflects an economic downturn 
and incorporates the following assumptions:

 ― A reduction in forecast net rental income of approximately 

20 per cent over the three year period;

 ― Elevated SONIA rates in excess of current market 
expectations during the three year period; and

 ― A decline in property valuations of approximately 20 per 
cent compared to the 31 December 2023 valuation with 
outward yield movement of a further 100 basis points. 

Liquidity

As at 31 December 2023, the group has cash reserves of 
£186 million and undrawn facilities of £300 million. The Group’s 
debt matures between August 2024 and 2037. Debt maturities 
during the viability assessment period are:

 ― £95 million private placement loan notes mature in the 

second half of 2024 and are expected to be funded through 
cash reserves and undrawn facilities.

 ― £162.5 million of private placement loan notes, £300 million 
revolving credit facility (currently undrawn) and £275 million 
exchangeable bond mature in 2026 and are assumed to be 
refinanced at terms reflecting current market conditions.

 ― The £350 million unsecured loan facility matures in 2026 
and has two one-year extension options available subject 
to lender consent.

Whilst the Board considers that financing risk is an important 
factor in assessing the viability of the Group, it has assumed 
that, even in the Directors’ downside scenario, replacement 
financing could be put in place for debt maturities as 
demonstrated through the early refinancing in 2023 of the 
£576 million unsecured loan which was put in place at the 
time of the merger.

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Strategic Report | Viability Statement

Covenant compliance

The downside analysis was carried out to evaluate the potential 
impact of certain principal risks materialising, in particular to 
stress test the Group’s financing covenants. Under the downside 
scenario, the Group is expected to remain in compliance with 
the loan-to-value and interest cover covenants of its individual 
financing arrangements.

In addition to considering a downside scenario, reverse stress 
testing has also been undertaken by the Directors, which 
indicates that the Group could withstand a decrease of 38 per 
cent in income and valuations, before reaching the limit on its 
debt financial covenants.

Conclusion

Based on this assessment, the Directors have a reasonable 
expectation that the Group will be able to continue in operation 
and meet their liabilities as they fall due over the viability 
period to December 2026. 

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Berwick StreetStrategic Report | ESC strategy introduction and progress

Non-financial and sustainability information statement 

As Shaftesbury Capital has fewer than 500 employees, it is not required to comply with the Non-Financial Reporting requirements 
contained within the Companies Act 2006. However, due to our commitment to promoting transparency in reporting and business 
practices, further information is provided in the table below on a voluntary basis, to help stakeholders understand our position on 
key non-financial and sustainability matters.

You can find policies on our website: https://www.shaftesburycapital.com 

Topics

Key policies and standards1,2

Additional information 

 – Environmental Policy
 – Environment, Sustainability and Community (“ESC”) Strategy
 – Net Zero Carbon Pathway
 – Sustainability Development and Refurbishment Requirements
 – Sustainable Timber Procurement Policy
 – Supply Chain Policy and Supplier Code of Conduct
 – EPRA Sustainability Best Practice Reporting Recommendations Report 

For more on sustainability and environmental matters: see 
pages 80 to 88

For more on greenhouse gas emissions: see pages 87 and 
88 and page 230.

Responsibility section of our website:  
https://www.shaftesburycapital.com/en/responsibility.html

 – Task Force on Climate-related Financial Disclosures (“TCFD”) 

For more on action on climate change: see pages 80 to 88

Environmental 
matters 

Climate related 
financial 
disclosures

Employees

 – Our purpose-led strategy and business model
 – People Policy
 – Anti-Harassment and Bullying Policy
 – Directors’ Remuneration Policy
 – Health and Safety Policy Statement 
 – Business Code of Practice
 – Board Diversity and Inclusion Policy
 – Equal Opportunities and Diversity Policy
 – Transinclusion Policy

Human rights 

 – People Policy
 – ESC Strategy
 – Modern Slavery and Human Trafficking Statement
 – Business Code of Practice

Social matters

 – ESC Strategy
 – Community Policy

 – Financial Crime Policy
 – Whistleblowing Policy
 – Tax Strategy
 – Business Code of Practice
 – Conflicts of Interest Policy
 – Expenses Policy
 – Anti-money Laundering Policy
 – Gifts and Hospitality Policy
 – Supply Chain Policy and Supplier Code of Conduct 
 – Share Dealing Policy

Anti-bribery 
and corruption

Business model

Principal 
risks and 
uncertainties

Non-financial  
key performance 
indicators 

1.  Policies and further information can be found on the website: https://www.shaftesburycapital.com. 
2.  Certain policies and internal guidelines are not published externally. 

Responsibility section of our website: https://www.
shaftesburycapital.com/en/responsibility.html

For more on people and culture: see page 46 and 47

For more on diversity see page 116 and 117

For more on remuneration: see pages127 to 129

People section of our website: https://www.
shaftesburycapital.com/en/responsibility/people.html

How we behave section of our website: https://www.
shaftesburycapital.com/en/about-us/corporate-
governance/how-we-behave.html

For more on modern slavery and how we behave: see pages 
84, 100 and 111

Modern Slavery Statement on our website: https://www.
shaftesburycapital.com/en/index.html

For more on our stakeholder engagement: see pages  
40 to 45

For more on our ESC Strategy: see pages 80 and 81

For more on the local community: see pages 89 to 91

Responsibility section of our website: https://www.
shaftesburycapital.com/en/responsibility.html

Community section of our website: https://www.
shaftesburycapital.com/en/responsibility/community.html

For our Audit Committee report: see page 123

For more on how we behave: see page 110

For more on conflicts of interests: see page 110

How we behave section of our website: https://www.
shaftesburycapital.com/en/about-us/corporate-
governance/how-we-behave.html

Modern Slavery Statement on our website: https://www.
shaftesburycapital.com/en/index.html

For more on our purpose-led strategy and business model: 
see pages 14 and 15

For more on our principal risks and uncertainties:  
see pages 61 to 65

For our viability statement: see pages 75 and 76

For more on non-financial key performance indicators:  
see page 17

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Sustainability
80 Our Environment, Sustainability and 
Community (“ESC”) approach

83

84

85

89

Leadership in heritage places

Embedding sustainability in our business

Tackling climate change

Supporting our local communities 

Sustainability in 
our destinations

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Strategic Report 

Our ESC Strategy approach 
and progress

Our Environment, Sustainability and Community (“ESC”) Strategy is fundamental 
to our business, delivering value for stakeholders through our long-term 
approach and responsible stewardship of our destinations. 

Our ESC Strategy, developed in 2020 underpins our approach to sustainability, 
reflecting the issues that are most material to our business and our stakeholders. 
We have identified the UN Sustainable Development Goals (“SDGs”) that are most 
applicable to our business and mapped these against our strategy.

In 2023 our sustainability activity has become more focused on delivery of our 
strategic goals as set out below:

Key themes

SDG alignment

Selection of projects to deliver our sustainability strategy

Seven Dials: Friday Lunch Club

Seven Dials: Smart Works

Covent Garden: Grid Edge

On Fridays, Shaftesbury Capital employees 
have volunteered at the Covent Garden 
Community Centre Lunch Club for local 
people aged over 55. 

In 2023, we provided two retail spaces to 
Smart Works, a charity that offers a range of 
employment support including CV advice, 
interview preparation and a bespoke service 
providing women with quality professional 
clothing for interviews and the workplace. 

See page 44 for more

In collaboration with a building 
optimisation technology company called 
Grid Edge, our Building Management 
System (“BMS”) partners, and our 
customers, our successful pilot has 
optimised building performance and 
identified significant annualised energy and 
carbon reductions. The installation cost 
has already been covered by operational 
savings, and we are actively rolling this out 
to similar buildings.  

See page 83 for more

Covent Garden: Water

Working with our estate facilities manager, 
OCS, we have replaced chemical cleaning 
products on the Covent Garden estate 
with a pioneering product that uses Ozone 
injected into water. This saves 4,000 single 
use bottles a year and therefore no chemical 
cleaning products enter the watercourse 
through our cleaning activities.

Sustainably adding 
value and tackling 
climate change 

Future-proofing our 
heritage properties 

Creating sustainable and 
healthy places

Net Zero Carbon by 2030 

See page 85 for more

Heritage leadership 
See page 83 for more

Air Quality 

See page 83 for more

Biodiversity 

See page 83 for more

Supporting local 
communities and 
our people 

Behaving as a good 
neighbour 

Promoting diversity, 
talent development and 
creativity across our team

Community investment 

See page 89 for more

Stakeholder engagement 

See page 42 for more

Supporting our people 

See page 46 for more

Health & Safety 

See page 92 for more

Underpinned by

Our values

Innovation

Good governance

Chinatown:  
Food waste 
recycling

In 2023, we extended the 
Chinatown food waste 
initiative which increased 
recycled food tonnage 
by 50 per cent. The food 
waste is collected daily 
and then through a 
process of anaerobic 
digestion is converted 
into bio-fertiliser, 
electricity and heat used 
as district/commercial 
and industrial heating.

Soho: Berwick Street 
Pop-ups

Carnaby: 5-7 Carnaby 
Street Green Wall 

Covent Garden:  
Photovoltaic (“PV”) tiles

As part of the activation of 
Berwick Street we supported 
several pop-up stores, 
including space for tailors 
‘A State of Nature’, plastics 
upcycling and creative 
agency, ‘Are you Mad’ and the 
‘Museum of Youth Culture’.

As part of the refurbishment 
and redevelopment of 5-7 
Carnaby Street we introduced 
a permanent 200m2 living wall 
which comprises a variety 
of specially selected plants 
that change colour with the 
seasons. 

See page 87 for more

PV tiles were installed within the 
conservation area on King Street. 
The tiles differ from PV panels and 
are suitable for heritage buildings as 
they are visually indistinguishable from 
slates and require less maintenance 
than PV panels. The tiles have so 
far contributed to a 12 per cent 
reduction in energy use for the 
common parts of the building. 

See page 83 for more

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Map is for indicative purposes onlyStrategic Report | Sustainability

Our aim is to be considered the destination of choice for sustainability-
focused customers, suppliers and partners in the West End. 

Building on the well-aligned approaches to sustainability 
taken by Capco and Shaftesbury, which reflected similar 
challenges and opportunities across the portfolios, this year 
we re-committed to a comprehensive 2030 Net Zero Carbon 
target and set an aim to be recognised as a leader in the 
sustainable development of heritage buildings. As a long-term 
investor in our destinations, we continue to partner with 
community organisations to tackle the issues that are most 
important to our local communities in particular the challenges 
faced by young and disadvantaged people. This is set out in 
more detail in the community investment report on page 89.

Our approach to the long-term sustainable management of our 
destinations is based on extending the useful life of our heritage 
buildings through refurbishment, rather than demolition and 
redevelopment. This reconfiguration and repurposing of our spaces 
enables us to protect the unique heritage of our portfolio whilst 
improving energy efficiency and continuing to meet the evolving 
needs of our customers. Future-proofing our buildings protects 
the West End’s heritage, leading to increased demand, long-
term value and improved operational efficiency.

One benefit of our heritage buildings is that they are a significant 
long-term store of carbon. To maximise this, we focus on reducing 
future operational carbon by improving energy efficiency and 
minimising embodied carbon emissions. Embodied carbon 
associated with repurposing and refurbishment of buildings 
is minimised through the retention and re-use of structure, 
façade and materials. 

Following the merger, we have considered which areas of 
sustainability are most material to our business and these 
are set out on page 80. In 2024 we intend to undertake more 
detailed materiality analysis specific to the priorities on page 80 
in order to make the most efficient progress.

2023 achievements
During the year we have made significant progress in the 
delivery of our ESC Strategy, achieving ongoing improvements 
to the energy efficiency of our portfolio, and continuing to 
support our local communities.

Following the merger, we have reconfirmed our sustainability 
aspirations, clarified our key targets and continued to embed 
process into our business operations. 

 ― Publication of a combined 2030 Net Zero 

Carbon Pathway

 ― Reporting our Scope 3 data from across the portfolio.

 ― Improvement in EPC rating A-C to 80% of ERV 

 ― Completed second phase of Carbon Risk Real Estate 
Monitor (CRREM) analysis, building on the analysis 
undertaken in previous years

 ― 6% reduction in Scope 1 and 2 emissions compared 

to previous reporting years 

 ― 11% increase in biodiverse green space, primarily 

due to the addition of the green wall installed at 5-7 
Carnaby Street

 ― 100% diversion of operational waste from landfill

 ― 37% recycling rate for operational waste

 ― Community investment of cash, time and in-kind of £1.3m 

 ― 335 hours of employee volunteering undertaken in 

company time

Leadership in heritage places

We recognise the important role that the sustainable 
refurbishment of heritage buildings plays in achieving our 
sustainability aspirations. It is estimated that 80 per cent 
of buildings that will exist in 2050 are already built and the 
responsible retrofit of these buildings will be critical to meeting 
long-term national Net Zero Carbon goals. 

Due to the heritage nature of our portfolio, which is located 
in conservation areas, and c.27 per cent of which is listed, 
we continue to improve the sustainability performance of our 
building stock whilst protecting the unique heritage and abiding 
by planning requirements. Through the careful application 
of low-cost and low-carbon interventions, we deliver energy 
efficiency improvements, as demonstrated by our success to 
date in improving energy efficiency and EPC ratings. 

Our activities to tackle climate change also deliver a number 
of benefits for our stakeholders. These include the air quality 
benefits of electrifying heating and cooking, as well as reducing 
traffic through pedestrianisation, and fewer vehicles delivering 
lower material volumes due to material re-use in refurbishment. 

In addition to implementing relevant initiatives set out on page 
81 more widely across the portfolio, we actively seek further 
opportunities to pilot and implement new scalable technology 
or operating practices which deliver carbon reduction. We will also 
share lessons learned externally to support the low carbon 

Raising awareness through collaboration

Working with recycling brand Are You Mad, a new 
summer installation made from recycled plastic was 
launched on Carnaby Street and Newburgh Street, as part 
of the wider summer campaign ‘Carnaby in Colour’. 
The temporary art was formed of three hand and heart 
shaped arches made using waste plastic sourced from 
local shops and restaurants and the wider district. 
The installation took four weeks of collecting waste 
plastic, 16 days of sheet pressing and a team of 13 
people to create the finished materials. A total of 684 kg 
recycled plastic waste was used in the process ranging 
from bakery crates and buckets to food palettes and 
unwanted shop decorations. This is part of a longer-term 
collaboration with Are You Mad to raise awareness about 
plastic waste. Are You Mad first opened a pop-up store 
on Carnaby Street in 2022, and moved to larger premises 
in Berwick Street, collecting plastic waste and turning it 
into a wide range of useful products for sale. 

transition across the industry and demonstrate leadership in 
this space, for example our recent contribution to the UK Green 
Building Council (“UKGBC”) commercial retrofit project. 

Creating healthy and biodiverse 
destinations 
As a responsible steward of our destinations, our impact 
extends beyond our buildings, and we continue to enhance 
the public realm within and around our portfolio. We strive to 
create healthy, welcoming and thriving locations in the West 
End where people enjoy visiting, working and living. 

Shaftesbury Capital has supported London air quality 
monitoring for seven years through our partnership with 
Imperial College London. In 2022, we enhanced this work by 
installing smaller, more modern air quality monitors in Covent 
Garden. These have now been connected to the adjacent Seven 
Dials network. This monitoring has enhanced our understanding 
of factors affecting air quality which can be used to support our 
public realm and refurbishment scheme designs. 

We remain active members of the Wild West End (“WWE”) 
partnership, actively looking to increase biodiversity across 
our estate following the WWE principles and prioritising 
pollinators and native species. Aside from the benefit to nature, 
green spaces play an important part in adapting to climate 
change through the reduction in urban heat and supporting 
well-being. This year we have installed a major green wall 
on a scheme at 5-7 Carnaby Street, contributing towards an 
overall increase in green space of 11 per cent across the whole 
portfolio. We continue to look for opportunities to increase 
both the quantity and quality of biodiverse green space.

Driving innovation through collaboration
We are committed to the use of innovative solutions, including 
both new technologies and processes. In addition to CRREM 
asset analysis at scale, we collaborate with both suppliers 
and customers to maximise the benefit of using smart 
technology, such as Grid Edge, to identify improvements 
to the management of buildings that can lead to significant 
energy efficiency improvements with minimal expenditure.

We continue to install “smart” utility meters, and we now have 
c.19 per cent coverage of landlord areas by volume, and will 
instruct all landlord meters by the end of 2024. Improving the 
data that we collect from our buildings will increase our carbon 
data transparency and enable us to make faster and better 
informed decisions on building management and refurbishment. 

We have successfully trialled photovoltaic roof tiles in King 
Street. These tiles can be used on heritage buildings where 
planning restrictions may not permit traditional photovoltaic 
panels. This has the potential to increase our renewable energy 
generation without a negative impact on heritage. The tiles have 
contributed to a 12 per cent drop in energy use in the common 
parts of the building to date. We will continue to monitor the 
outcome and will share lessons learnt to help promote the 
uptake of this technology and explore further opportunities 
on our portfolio.

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83

Estate greeningStrategic Report | Sustainability

Embedding sustainability in our 
business 
We have robust governance processes to ensure that 
sustainability continues to be considered in major strategic 
and operational decisions. Sustainability is at the heart of our 
values, and we are committed to delivering the change that is 
required to achieve our sustainability aspirations. During 2023, 
this took the form of a Board ESC Committee which maintained 
oversight of our strategy, and a management level committee 
through which senior managers from multiple disciplines 
across the business were able to collaborate and contribute 
to a range of sustainability activities. Following the publication 
of our updated combined Net Zero Carbon pathway and 
responsibility for our sustainability processes being integrated 
into our Real Estate Investment Management (“REIM”) team, at 
our February 2024 Board meeting, it was agreed that, from the 
date of this report, ongoing oversight of ESC should be a matter 
for consideration by the whole Board with Ian Hawksworth 
as Chief Executive having overall responsibility. This includes 
consideration of climate related risks and opportunities 
and implementation of the Group’s sustainability strategy 
and Net Zero Carbon pathway. Day-to-day oversight will be 
undertaken by members of the Executive Committee and the 
senior management team, with regular reporting to the Board. 
Our sustainability team will continue to be responsible for 
recommending the strategic direction, focusing the business 
on key areas and our measuring and reporting processes. 

We have a range of policies and procedures that underpin 
our ESC Strategy which can be found on our corporate 
website and are set out in our Non-Financial and Sustainability 
Statement on page 77.

During the year we established a Community Investment 
Forum (“CIF”), comprising employees from across the business. 
The CIF provides oversight of our community investment 
and considers applications to our Community Fund in line 
with our corporate aspirations and values. This ensures that 
we continue to partner with local charities and not-for-profit 
organisations that align with our social sustainability goals, 
using their skills and knowledge to maximise the positive 
impact that we can make. 

Industry collaboration
We continue to actively participate in a range of industry 
groups, to share experiences and promote the adoption of 
best practice for sustainable real estate. Principal industry 
memberships include the UK Green Building Council (“UKGBC”), 
Better Buildings Partnership, British Property Federation 
and the Westminster Property Association. During 2023, we 
sponsored, contributed to, and actively promoted the recently 
published UKGBC study on commercial retrofit. The study 
found that building optimisation and light retrofit can reduce 
operational energy use by more than 35 per cent, which 
aligns with our own experience to date. We are signatories 
to Westminster City Council’s Sustainable City Charter and 
support their efforts to decarbonise the city.

We also work with stakeholders as part of the Westminster 
Zero Emissions Group, and actively collaborate with suppliers, 
including Veolia, on waste treatment and innovators such as 
Grid Edge on building optimisation. 

Industry recognition and standards
We participate in a range of external benchmarks and indices 
to provide independent verification of our sustainability 
progress and help us to identify improvement opportunities. 
During 2023, we are proud to have increased our CDP rating 
to A – putting us in the leadership category and reflecting the 
additional work done to improve our climate risk management 
and reporting. We achieved our fifth consecutive Gold award 
for reporting in line with the EPRA sBPR, as well as an 9 per 
cent improvement in our GRESB rating to 74, and maintained 
two GRESB green stars. 

Modern slavery and human rights
We have policies in place which address human rights, 
modern slavery, and the ethical conduct of our business.  
During the year we undertook a desk-top risk assessment for 
modern slavery and all employees were required to complete 
an online training programme. Our Modern Slavery Statement, 
updated in February 2024, is available on our website at 
https://www.shaftesburycapital.com/en/index.html. All employees 
working on our estate are paid at least the London living wage, 
where appropriate. 

Our 2024 actions
As we continue to focus on the delivery of our strategy in 2024, 
we will focus on: 

 ― Improving communications with our customers to promote 
low-carbon behaviours and reduce energy consumption in 
our customers demises

 ― Updating our Net Zero Carbon pathway, see page 85, and 
seek revalidation from the Science Based Targets initiative 
(SBTi ) for our decarbonisation targets

 ― Completing CRREM energy efficiency audits on a sample of 
our portfolio and use the results to build estate wide plans

 ― Promoting the continued electrification of buildings

 ― Integrating sustainability into the Real Estate Investment 

Management team, including targets for refurbishments and 
collection of embodied carbon data

 ― Undertaking further materiality analysis specific to our 

focus areas

 ― Continuing to improve our understanding of climate change 

risk to the business 

 ― Investigating opportunities relating to sustainability-linked 

financing

 ― Increasing our EPC commercial A-B coverage by at least 
10 per cent from the current 56 per cent, increasing our 
A-C coverage across commercial and residential from  
80 per cent to 85 per cent and striving to go further.

 ― Reducing our like-for-like energy Scope 1 and 2 consumption 

by 5 per cent

 ― Reducing our water consumption by 3 per cent

Tackling climate change

We recognise our urgent responsibility as an owner of physical assets to reduce 
carbon emissions, whilst ensuring that we effectively manage climate change 
risks and opportunities by adapting buildings to mitigate its negative effects and 
delivering a fair transition to a low-carbon future.

Carbon reduction performance
Our reported emissions reflect the combined business and 
are therefore significantly higher than emissions reported in 
Capco’s 2022 Annual Report. We report our Scope 1 and 
2 emissions against a combined baseline and most recent 
published numbers, further like-for-like detail will be included 
in our Sustainability Data Report, which will be issued by the 
end of April 2024.

We continue to purchase electricity from renewable tariffs 
across our landlord-controlled portfolio. Excluding the benefit 
of purchasing zero carbon electricity, and instead using 
standard UK carbon factors, we have still seen our Scope 1 
and 2 greenhouse gas (“GHG”) emissions decrease by 6 per 
cent from the previous financial year reporting. This is primarily 
due to continued improvement to the energy efficiency of our 
buildings. Our CRREM analysis completed to date, highlights 
the importance to achieving our Net Zero Carbon targets of 
phasing out the use of fossil fuels in our buildings. We continue 
to electrify heating and cooking across the estate to maximise 
the value of grid decarbonisation to our portfolio. 

Our direct energy consumption (Scope 1 and 2) remains relatively 
small as it only encompasses the common areas of our buildings 
and refurbishment projects. Therefore, we are continuing to 
improve data collection relating to scope three emissions, 
especially with regards to customer energy consumption, and 
supplier purchased goods and services. We are still reliant on 
estimation for some of our Scope 3 emissions which are based 
on industry best practice estimation methods and verified as 
described in our GHG methodology on page 230. 

We are reporting Scope 3 emissions for the legacy 
Shaftesbury destinations within the portfolio for the first time, 
and therefore cannot make like-for-like comparisons with 
previous reported emissions. 

Our priority is always to deliver improvement in energy 
efficiency before relying on carbon offsetting or carbon removal 
to achieve our Net Zero Carbon target. More information on 
the actions that we are, and will be, taking to reduce carbon 
emissions across our business is set out in our Net Zero Carbon 
Pathway, including key milestones. 

A summary of our climate change risks and opportunities 
is set out in our TCFD aligned report on pages 66 to 74, 
supplementary detail and explanation is included in a longer 
version of the TCFD report which can be found on our 
corporate website at https://www.shaftesburycapital.com/en/
responsibility/policies-and-reports.html.

Our buildings represent long-term stores of embodied carbon, 
many of which pre-date mass industrialisation. We remain focused 
on protecting the heritage of our places, whilst making low 
carbon interventions to improve energy efficiency and increase 
resilience to the climate change impacts that we have identified. 

Considering the whole life carbon emissions of a building 
demonstrates the importance of embodied carbon and the 
relative benefit of our approach, under which repurposing and 
refurbishment through low-carbon retrofit is used, instead of 
demolition and reconstruction.

In addition to investment in our buildings, we continue to add 
to the quantity and quality of our green spaces to help mitigate 
some of the impacts of climate change. 

2030 Net Zero Carbon commitment 
We have set a comprehensive 2030 Net Zero Carbon target 
for Scope 1, 2 and relevant 3 emissions. In doing so, we will 
reduce our emissions at a rate at least in line with a 1.5°C 
pathway. Our commitment is first to reduce greenhouse gas 
emissions from our buildings and operations as far as possible 
in a way that recognises the needs of our heritage portfolio and 
stakeholders, and only then to offset any residual emissions. 
Our commitment to achieve Net Zero Carbon by 2030 includes: 

 ― 50% embodied carbon reduction1

 ― 60% operational carbon reduction

 ― Prioritising innovation and renewables

 ― Enhancing climate adaptation

 ― Offsetting residual carbon emission

During 2024 we will seek re-validation of our carbon reduction 
targets from the SBTi and set an updated baseline for our 
pathway using a full year of emissions data for the combined 
business from 2023.

Full details are set out in our Net Zero Carbon pathway 
published on our website at https://www.shaftesburycapital.
com/en/responsibility/environment/net-zero-carbon-pathway.
html. Going forward, we will publish annual updates on our 
progress against our pathway.

1.  Relates primarily to our refurbishment programme, see glossary  

for Embodied Carbon definition.

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85

5-7 Carnaby Street 

As part of the refurbishment and 
redevelopment of 5-7 Carnaby Street we 
introduced a permanent 200m2 living wall 
to the front elevation of floors 1-4 and to 
the façades of the rear extensions. The living 
wall, which comprises a variety of specially 
selected plants that change colour with 
the seasons, improves the aesthetics of the 
building and helps to improve air quality by 
trapping particulate matter. The wall uses 
a unique system of membrane pockets 
to enable root growth helping the plants 
mature and thrive in the future. 

Net Zero Carbon focus areas for 2024
In our published Net Zero Carbon pathway, we have committed to 
milestone actions, including the following targets for the next year: 

 ― To publish an updated consolidated 2023 baseline for 
our Net Zero Carbon target to reflect the combined 
business and improvements in the quality of the 
Scope 3 data collected 

 ― Continue to improve our Scope 3 data, reducing the 

proportion of estimation required

 ― Revalidate our carbon reduction target with the Science 

Based Targets initiative (SBTi)

 ― Continue to prioritise the removal of fossil fuel and 

electrification of buildings, particularly cooking, which has 
been identified as an important contributor to the overall 
decarbonisation of our buildings

 ― Update and publish our carbon offsetting approach, in this 
context, we have paused any previous offsetting of Scope 1 
and Scope 2 emissions which was undertaken by Capco only

CRREM 
We have undertaken detailed energy efficiency audits in line 
with CRREM on a sample of our buildings. This initial analysis, 
covering approximately 14 per cent of the portfolio by area, 
has indicated that there are a number of actions we can take 
to improve the energy efficiency of our buildings. It is our 
intention to complete a further phase of CRREM analysis 
to increase our knowledge and improve the budgeting and 
reporting of the costs required to deliver our 2030 Net Zero 
Carbon Commitment.

Strategic Report | Sustainability

Embodied carbon 
A significant proportion (18 per cent) of our carbon emission 
arises through the embodied carbon inherent in the services 
and materials used in our refurbishments. We continue to improve 
embodied carbon data collected for all refurbishment projects 
with a value in excess of £250,000 to enable better analysis 
of our impact and identify ways in which we can make further 
reductions. We use Department for Environment, Food & Rural 
Affairs (“DEFRA”) multipliers below this level. Our analysis to date 
indicates that, where we have actual data, our carbon use per 
square metre (carbon intensity) is below the DEFRA industry 
benchmarks for embodied carbon and we will continue to both 
target further reductions and methodology improvements. 

Our embodied carbon emissions are directly correlated with 
the volume of refurbishment and development operations 
undertaken in a year. In 2023 we continued to calculate this 
using a blend of actual data and applying DEFRA benchmarks 
to expenditure. During the year we have increased the volume 
of projects covered by actual embodied carbon reporting to 
43 per cent of expenditure. This contributed just 18 per cent 
of our total calculated embodied carbon, demonstrating that 
a typical refurbishment project has materially lower embodied 
carbon than the DEFRA benchmark. 

Energy efficiency ratings of  
our buildings
Our rolling programme of energy efficient refurbishments 
delivers incremental energy performance benefits. In addition 
to carbon reduction, this reduces customer utility costs and is 
reflected in our ongoing improvement in EPC ratings. The ERV 
of our buildings with an EPC rating A-C is now included in our 
non-financial KPIs on page 17.

80 per cent of properties are EPC grade A to C by ERV, 
representing a 12 per cent increase from the prior year. 
Approximately 1.6 per cent of portfolio ERV does not require 
an EPC. This primarily relates to outdoor space, basement space 
where there is no heating or cooling, long-lease residential 
property outside the scope of MEES, or demises such as sub-
stations. A further 5.9 per cent of ERV is currently undergoing 
refurbishment. When considered by ERV 51 per cent of the 
portfolio is A-B, rising to 56 per cent for commercial property. 

As part of the ongoing refurbishment programme, we continue 
to undertake works to improve EPC ratings as demises become 
vacant, and work with occupiers to meet the requirements 
of the MEES regulations. All new commercial refurbishments 
target EPC B to ensure that we are prepared for expected 
changes to the MEES regulation. As at 31 December 2023, 
£13.9m of ERV is being refurbished and is expected to achieve 
EPC B or above for commercial and EPC C for residential. 

2023 Carbon footprint (tCO2e)

Scope 1: Landlord Gas1  1.41%  

Scope 1: Landlord Refrigerant Gas & Fuel  0.06%

Scope 2: Landlord Electricity1 2.79%

Scope 3: Capital Goods  17.66%

Scope 3: Purchased Goods & Services  27.67%

Scope 3: Tenant Operations  48.75%

Scope 3: Business Travel  0.13%

Scope 3: Waste  0.25%

Scope 3: Employee Commuting  0.08%

Scope 3: Transmission & Distribution  1.14%

Scope 3: Water usage  0.05%

1.  Includes common parts, shared services and voids

45%

Carbon 
footprint 
reduction on 
published 
2019 baseline

31%

Reduction in 
Scope 1 & 
2 emissions 
on published 
2019 baseline

35%

of area reports 
actual Scope 
3 customer 
emissions

Energy Performance Certificates (EPC) by ERV

2030

Net Zero 
Carbon 
commitment

80%

Portfolio rated 
EPC A-C

48.5%

3.8%

2.8%

16.2%

28.7%

Grade A

Grade B

Grade C

Grade D

Grade E-G

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87

Supporting our local communities 

As a responsible, long-term investor in our destinations, we are committed to 
supporting our local community.

We contribute to a range of causes with a particular 
emphasis on creating opportunities for local young people, 
homelessness, and food hardship.

Our destinations are integral to our local communities, 
providing a catalyst for long-term economic benefits. 
Aside from cash donations, we contribute space in the form 
of reduced rent and our employees' time through volunteering 
activities with local organisations. 

In 2023, the value of our contributions totalled more than 
£1.3 million. This is set out below and detailed in our 
Sustainability Data Report, available on our website at https://
www.shaftesburycapital.com/en/responsibility/policies-and-
reports.html, by the end of April 2024.

Our approach to community investment
We remain focused on working with local organisations 
to tackle issues that align with our purpose and make a 
meaningful difference to our local community. 

We work with a range of partners including not-for-profit 
organisations, charities, educational establishments, and other local 
community groups. By working with local organisations, we can 
build long-term relationships that maximise the value generated 
for the local community from our own resources and influence.

We have a Community Investment Forum (“CIF”) which is 
responsible for overseeing our programme of community 
investment in line with our focus areas. The CIF comprises 
employees from across the business and is chaired by our 
Head of Sustainability. It enables us to review our community 
investments and consider applications to our grants 
programme in a fair and consistent manner.

We take a holistic approach to our local community support 
which includes financial contributions to local grass-roots 
organisations and the implementation of programmes to support 
young people in our operations. More widely, we have also 
made in-kind donations to charities through provision of short and 
long-term commercial space, and time given by our employees. 

Strategic Report | ESC

Greenhouse Gas emissions including 
Streamlined Energy and Carbon Reporting 
(“SECR”)
Shaftesbury Capital has engaged Carbon Footprint Limited to provide 
independent verification of the calculation of 2023 GHG emissions assertion 
data, in accordance with the industry recognised standard ISO 14064-3. 

Our absolute Scope 1 and Scope 2 emissions have increased since 2022, 
reflecting the inclusion of the Shaftesbury portfolio. When considered on an intensity 
basis, and including comparative reported data for both Shaftesbury and Capco, 
intensity has decreased by 5 per cent.

Overall, Scope 1 and 2 emissions are down 31 per cent compared to our reported 
2019 baseline. Our 2023 verification process included a review of our Scope 3 
emissions across the whole portfolio. Scope 3 emissions were not reported by 
Shaftesbury PLC in 2022 so a year-on-year like-for-like comparison is not presented.

Total Scope 1 and 2 GHG 
emissions (location-based method1,3)

Total Scope 2 GHG emissions 
(market-based method2,3)

2000

2000

100

100

6
8
1
1

,

1500

1500

e
2
O
C

t

1000

e
2
O
C

t

1000

500

6
2
6

500

6
8
1
1

,

7
3
5

6
2
6

2
6
5

80

60

40

e
2
7
O
3
C
5
t

2
6
5

20

0

0

0

4
8

80

4
8

e
2
O
C

t

60

40

20

0

1
3

1
3

2023

2022

2023

2022

2023

2022

2023

2022

Scope 1

Scope 1

Scope 2

Scope 2

Intensity measure: Tonnes 
of CO2e per ‘000 sq ft3

Total Scope 1 and 2 energy 
consumption (MWh)2

0.8

0.7

0.6

0.5

0.4

0.3

0.2

0.1

0.0

8
3
0

.

0
2
0

.

0.8

8
3
0

.

0.7

0
4
0

.

0.6

0.5

0.4

0.3

0.2

0.1

0.0

8
3
0

.

0
2
0

.

2023

2022

2023

10,000

8
3
0

.

8,000

6,000

0
4
4,000
0

.

10,000

4
8
9
8

,

8,000

4
8
9
8

,

6,000
7
4
8
5

,

4,000

7
4
8
5

,

2,000

2,000

8
8
2

.

5
1
4

.

8
8
2

.

0
2022

2023

0
2022

2023

5
1
4

.

2022

Scope 1

Scope 2

Scope 1

Scope 2

Total 
energy use

Intensity measure 
Total 
energy use
(MWh per '000 sq ft)

Intensity measure 
(MWh per '000 sq ft)

1.  The location-based method reports emissions as tonnes of carbon dioxide equivalent (tCO2e). 100 
per cent of the emissions stated are UK-based. Details of what is included in Scope 1 and Scope 2 
emissions can be found on page 230.

2.  The market-based method reports emissions as tonnes of carbon dioxide (tCO2e). 100 per cent of the 
emissions stated are UK-based. Details of what is included in Scope 1 and Scope 2 emissions can be 
found on page 230.

3.  The 2022 comparative information relates to Capco pre-merger.

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89

Apple Market ChallengePedestrianised environment 
 
 
 
Strategic Report | Sustainability

Education and employment 
This year we have continued our scholarship programme 
with the University of Westminster. Now entering its third year, 
the programme funds tuition fees, provides a bursary and 
paid work experience for a local person studying Real Estate 
at the university.

We also support the Reading Real Estate Foundation, including 
offers of work experience. During the summer we hosted 
a Masters student from University College London who 
undertook an analysis of the impact of different approaches to 
installing green walls on the internal environment of a building. 

We have continued our support for the Young Westminster 
and Young Camden Foundations work with local young people, 
including funding towards their Brighter Futures Fund and 
Heads Up! Mental Health Fund respectively. This year we have 
committed to supporting the Young Westminster Foundation 
“Mastering My Future” programme for another three years. 
More details of our diversity, equality and inclusion activities 
can be found on page 47. 

We are sponsors of the Donmar Warehouse, a not-for-profit 
theatre located in Seven Dials that provides opportunities 
for young people to gain confidence through a range of 
creative programmes. 

For younger children, we continued to sponsor the Soho Parish 
Primary School Food Feast and the Apple Market Challenge, 
through which pupils from local schools present ideas for 
innovative new products that could be sold from the Apple 
Market in Covent Garden. The challenge has engaged more 
than 7,000 children since inception.

For the second consecutive year, we have supported the Soho 
Kids Christmas Lights, an award-winning initiative under which 
Christmas lights designed by children from Soho Parish Primary 
School are installed across Soho, providing an opportunity for 
pupils to showcase their creative talent. 

Tackling homelessness
Homelessness remains a challenge to some of the most 
vulnerable people in our local community. We have continued to 

A breakdown of our support is included below.

support The Connection at St-Martin-in-the Fields by providing 
funding to The Connection’s Street Engagement Team in 2023. 

This year we supported the Single Homeless Project, a charity 
that supports 10,000 people each year by providing a range 
of services including hostels and employability programmes. 
26 employees volunteered with the charity this year at one 
of their local hostels to redecorate the premises and support 
clients through preparing and serving meals. We have also 
made a financial contribution through our grants programme 
to support the charity’s employability programme in 2023. 

We continued our partnership with The House of St Barnabas in 
Soho which ran an employability programme for people that have 
experienced homelessness through their private members club. 

Community support 
Throughout our destinations we continue to contribute to 
a range of activities and organisations such as the Chinese 
Community Centre, West End Community Trust, Samaritans 
and Covent Garden Community Centre. 

This year we have continued to provide funds to support the 
Covent Garden Community Centre Friday Lunch Club for local 
residents aged over 55. In addition to funding, since February 
2023, 29 employees have volunteered to help serve lunch.

We have a long-term relationship with veterans’ charities, 
supporting blind veterans in Westminster and have arranged 
Remembrance Day events in Covent Garden for a number of years.

Community grants fund 
In addition to our ongoing strategic partnerships, we have 
established a grants fund that offers local charities, organisations, 
and groups the opportunity to apply for funding towards the 
cost of projects that align with our community investment 
focus areas. All applications are considered by our Community 
Investment Forum. Projects that received funding in 2023 
included the refurbishment of bathrooms at UK Homeless 
charity Depaul, a specialist mental health space supporting 
homeless and vulnerable young people aged 16-25, and 
Christmas lunches for local people at the Covent Garden 
Community Centre. In total we provided over £87,000 funding 

How: £1.4m

5%

What: £1.3m*

34%

3%

Cash

Time

In-kind

Management

71%

58%

14%

10%

5%

Education and
employment

Tackling
homelessness

Food hardship

Community
support

from our grants fund, in addition to £389,000 of cash donated 
to our partner organisations. We have also supported the 
Abbey Centre and the North Paddington Food Bank which 
provide much needed support for local people.

In-kind space 
We have continued our successful ‘pop-up’ programme, 
providing free or subsidised space to charities and small 
businesses in some of our world-class locations. 

This year we have provided space for charities and charitable 
events up to a value of £807,000. Highlights included our ongoing 
partnership with refugee charity ‘Choose Love’ in Carnaby, 
the Tusk Gorilla Sculpture Trail in Covent Garden and Smart 
Works, a charity which supports women into employment.

Volunteering and employee engagement
We encourage employees to volunteer with our charity 
partners and during 2023 our employees have completed more 
than 335 hours of volunteering in Company time, supporting 
projects such as the Covent Garden Community Centre Friday 
lunch club and the Single Homeless Project. 

We also have an employee matched funding programme 
and encourage our employees to take part in volunteering 
events for charities that are close to their own hearts. 

Going forward
 ― Development of strategic partnerships with our key community 

partners to provide certainly over our longer term 

 ― Support our employees to increase participation in 
volunteering activities with our community partners. 

Young Westminster Foundation

Young Westminster Foundation brings together local 
business and funders, including Westminster City 
Council, to increase long-term funding for youth clubs 
and organisations in Westminster. Members of Young 
Westminster Foundation range from large youth clubs 
to smaller grassroots organisations; local organisations 
all driven by their passion to provide the best services, 
opportunities and support for local young people. 

We have a long term strategic partnership with the Young 
Westminster Foundation, which includes providing financial 
support to their Westminster Brighter Futures Fund. 
Established in 2019, the Brighter Futures Fund enables 
youth clubs and organisations within Westminster to 
apply for funding to deliver projects and programmes that 
benefit local children and young people. One beneficiary 
to receive funding in 2023 included the Caxton Youth 
Organisation, a specialist youth club who break barriers 
and empower learning for young people with disabilities.

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91

*Excludes management time

Choose Love, Carnaby StreetStrategic Report

Health, safety, security and  
well-being

Ensuring the highest standards of health, safety, security and well-being are 
at the forefront of all our activities and operations.

2023 Achievements
 ― Completion of formal, independently accredited health & safety 
training programmes by the senior management team and 
other key employees.

 ― Implementation of a standardised health & safety online 
compliance platform across our portfolio, to provide 
enhanced management and reporting functionality.

 ― Recruited a Head of Health and Safety, to ensure our high 

health & safety standards are maintained across our portfolio. 

 ― Following an extensive review of our portfolio, all higher-risk 
residential buildings as defined by the Building Safety Act 
2022 were registered ahead of the October 2023 deadline.

During the year, we formally reviewed our health & safety 
governance and reporting framework, which includes the 
Occupational Health & Safety Management System (“OH&SMS”), 
to ensure that it remained appropriate for the enlarged 
portfolio. Following this, an independent third-party review was 
commissioned, and findings will be implemented during 2024.

Ensuring our standards are met
We focus on visible health & safety leadership, and use formal 
and informal Director and senior management tours and the onsite 
presence of our teams, to monitor health & safety across our 
destinations. This is supported by regular detailed health & 
safety inspections.

We closely monitor health & safety performance across 
our portfolio. During 2023, a standardised health & safety 
online compliance platform was introduced across all 
our destinations, to provide enhanced management and 
reporting functionality. 

We are members of the Considerate Constructors Scheme (“CCS”) 
Client Partnership and the Construction Clients Leadership 
Group. Our pre-tender documentation for contractors 
includes enhanced health, safety and well-being standards and 
compliance is monitored by site and project managers.

We work collaboratively with key suppliers to ensure that the 
high standards we require are implemented by those working 
on our behalf. 

Safety and security
The safety of those who visit and enjoy our destinations 
is fundamental. We have a flexible security strategy which 
enables us to respond quickly to changing demands across 
our portfolio, to ensure that the appropriate security provision 
is maintained and scaled up when needed. 

2024 Commitments
 ― Continue to achieve the highest standards of health, safety, 
security and well-being in all our activities, our buildings, 
our projects and our offices.

 ― Implementing the opportunities for improvement identified 
as part of the formal review of the health & safety governance 
and reporting framework, commissioned in 2023.

 ― Completing the Building Safety Case Reports required for our 
registered higher-risk residential buildings. Submitting such 
reports to the Building Safety Regulator on request.

Governance
The Board maintains overall responsibility for our health & safety 
strategy and its delivery and leads a health & safety-aware culture, 
which is embedded throughout the Company. This ensures that 
health, safety and security is at the forefront of all decision-
making across our portfolio and is fully embedded in the 
actions we take. 

Our Health & Safety Committee, chaired by the General Counsel 
and attended by the Chief Executive, oversees our approach 
to the health & safety strategy and statutory compliance. 
The Health & Safety Committee is supported by Health & 
Safety Leadership Teams ("HSLTs"), which cover specific business 
areas and meet regularly to ensure that our health & safety 
commitments are met at operational level. The HSLTs report 
to the Health & Safety Committee, which in turn reports to the 
Board. Health & safety is reported upon and considered at 
each formal Board meeting.

Fire Safety Act and Building Safety Act
We are implementing the requirements of the Fire Safety Act 
2021 and the Building Safety Act 2022 and continue to monitor 
the related programme of secondary legislation as it is issued.

Training
We provide training to our employees to ensure our strong 
health & safety culture remains embedded within the Company. 
Structured Health & Safety Institution of Occupational Safety 
and Health (“IOSH”) Leading Safely and Managing Safely training 
programmes were completed by appropriate senior team 
members and employees during 2023. 

Reporting
In 2023 there were no serious accidents, no cases of 
occupational disease and no work-related incidents reportable 
to any statutory authorities arising out of our and our 
suppliers’ activities at our buildings, our projects and our offices. 
In addition, no significant security incidents occurred. 

The sections of the Annual Report which make up 
the Strategic Report are set out on the inside cover. 
The Strategic Report has been approved for issue by 
the Board of Directors on 28 February 2024.

On behalf of the Board

Ian Hawksworth
Chief Executive

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93

Covent Garden decoration installCorporate Governance

Strong 
governance 
oversight

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Corporate Governance

Board of Directors

Key

Audit Committee

Board ESC Committee

Nomination Committee

Remuneration Committee

Committee Chair

Jonathan Nicholls
Chairman

Ian Hawksworth
Chief Executive 
Executive Committee member

Situl Jobanputra
Chief Financial Officer 
Executive Committee member

Jonathan is responsible for the leadership of 
the Board, ensuring its effectiveness and setting 
its agenda.

Skills, experience and contribution
Jonathan joined the Shaftesbury Capital Board 
in March 2023 following the merger between 
Shaftesbury and Capco. Prior to the merger, 
Jonathan was Chairman of Shaftesbury, having 
joined in 2016.

Jonathan has over 26 years’ experience of 
public company boards and their operations 
and was previously Non-executive Director 
and Chair of the Audit Committee of Great 
Portland Estates plc, SIG plc and DS Smith plc. 
He was also Senior Independent Director of 
Great Portland Estates plc and DS Smith plc. 
Prior to this, Jonathan was finance director of 
Hanson plc and of Old Mutual plc. Jonathan has 
over 20 years of experience in the property sector 
and is a member of the Institute of Chartered 
Accountants in England and Wales and a fellow 
of the Association of Corporate Treasurers. 
Jonathan’s considerable commercial and 
Board experience and his objective judgement 
enable him to provide constructive leadership, 
challenge and support to the Board and wider 
business for the benefit of all stakeholders.

External Appointments:
Chairman of Ibstock plc

Year of first appointment: 
2023

Ian leads Shaftesbury Capital, shapes its 
strategy and drives its performance.

Skills, experience and contribution
Ian has over 37 years’ experience in global 
real estate investment, development, asset 
and corporate management, and extensive 
experience and knowledge of the London 
property market, having previously been Chief 
Executive of Capco since its inception in 2010. 
Ian leads Shaftesbury Capital, shaping strategy 
and driving performance. Ian was previously 
Executive Director of Hongkong Land Ltd and 
Liberty International PLC. Ian is a Chartered 
Surveyor and a member of leading international 
industry bodies.

Ian’s ability to shape strategy and drive 
expansion and performance alongside his 
extensive knowledge of the global real estate 
industry is invaluable to the Company. Ian's in-
depth knowledge of the Company and the sector 
enables him to provide broad leadership of the 
business internally and externally, including 
design and implementation of the Company’s 
strategy and business plans and their 
communication to a wide range of stakeholders. 
Ian also ensures that the Company's purpose 
and values are embedded across the business 
and are reflected in the Company's culture. 

External Appointments:
Non-executive Director of Chancerygate Limited

Year of first appointment: 
2010

Situl leads Shaftesbury Capital’s finance 
function and works closely with the Chief 
Executive on strategy, capital allocation, 
investment and key transactions.

Skills, experience and contribution
Situl joined the Company in 2014 and undertook 
a number of senior roles across the business 
before being appointed Chief Financial Officer 
in 2017. 

He is an experienced corporate financier, having 
previously worked in mergers and acquisitions, 
equity capital markets, corporate broking and 
real estate investment banking, including 13 
years at Deutsche Bank. 

Situl’s significant relevant experience of corporate 
finance, capital markets, investment, real estate, 
stakeholder engagement, and commercial and 
financial management are key to his finance role 
and the development and implementation of the 
Group’s strategy, working with the Chief Executive.

External Appointments:
Non-executive Director of WH Smith PLC (with 
effect from 1 March 2024).

Year of first appointment: 
2017

Richard Akers
Senior Independent Non-executive 
Director and Independent 
Non-executive Director

Richard joined the Shaftesbury Capital Board 
in March 2023 as Senior Independent Director 
following the merger between Shaftesbury 
and Capco. Prior to the merger, Richard was 
Senior Independent Director and Chair of 
the Sustainability Committee at Shaftesbury, 
having joined in 2017. Richard was previously 
Non-executive Director, Senior Independent 
Director and Chairman of the Remuneration, 
Safety, Health and Environmental Committees 
of Barratt Developments PLC, Non-executive 
Director of Unite Group PLC and a fellow of the 
Royal Institution of Chartered Surveyors. Prior 
to this, Richard was a senior executive of Land 
Securities Group PLC from 1995 and joined the 
main board in 2005 as managing director of the 
retail portfolio until 2014.

Skills, experience and contribution
Richard’s extensive property roles and experience, 
alongside his operational skillset, which includes 
remuneration, sustainability, environmental 
and health and safety matters, enable him to 
provide essential input into Board and Committee 
discussions and decisions and effectively Chair the 
Company’s Remuneration Committee. 

External Appointments:
Chairman of Redrow plc

Year of first appointment: 
2023

Ruth Anderson
Independent Non-executive Director

Charlotte Boyle
Independent Non-executive Director

Ruth joined the Shaftesbury Capital Board in 
March 2023 following the merger between 
Shaftesbury and Capco. Prior to the merger, 
Ruth was independent Non-executive Director 
and Chair of the Audit Committee at Shaftesbury, 
having joined in 2020. Ruth is an Independent 
Non-Executive of EY’s UK Public Interest Board, 
Chair of the UK Audit Board, and a member of 
the Audit Remuneration Committee. Ruth was 
previously Non-executive Director and Chair 
of the Audit Committee at Ocado Group plc, 
Travis Perkins plc, Coats Group plc and the 
Royal Parks. Ruth has over 30 years’ experience 
advising UK and global businesses and was with 
KPMG for 33 years, where she was a partner 
for 20 years and a member of the UK board for 
six years. Ruth is a member of the Institute of 
Chartered Accountants in England and Wales.

Skills, experience and contribution
Ruth has over 30 years’ experience advising UK 
and global businesses. This knowledge, together 
with over 10 years’ experience on public company 
boards enables Ruth to provide valuable input and 
challenge in Board and Committee discussions and 
effectively Chair the Company’s Audit Committee.

External Appointments:
Independent Non-Executive of EY’s UK Public 
Interest Board, Chair of the UK Audit Board, and 
a member of the Audit Remuneration Committee.

Year of first appointment: 
2023

Charlotte joined the Capco Board in 2017 as 
an independent Non-executive Director and 
was Chair of Capco’s Board ESC Committee. 
Charlotte spent 14 years at The Zygos Partnership, 
an international search and board advisory 
firm, including nine years as a partner, where 
she led the real estate practice. Prior to 
this, Charlotte worked for Goldman Sachs 
International and Egon Zehnder International. 
Charlotte is a Non-executive Director of Coca-
Cola HBC AG and Thatchers Cider Company 
Limited, a Non-executive adviser to Knight 
Frank LLP, and a Trustee of Alfanar, the venture 
philanthropy organisation. Charlotte is also 
Chair of UK for UNHCR.

Skills, experience and contribution
Charlotte’s previous executive roles and her 
experience as a Non-executive Director enable 
her to provide valuable insight to a wide range 
of Board and Committee matters, particularly 
those with a focus on people, the environment 
and sustainability. Up to the date of this report, 
Charlotte chaired Shaftesbury Capital’s ESC 
Committee, which monitored the integration of the 
ESC strategy and the Net Zero Carbon Pathway. 
Charlotte is the Non-executive Director designated 
to update the Board on employee views, and 
attends the employee engagement forum.

External Appointments:
Chair, UK for UNHCR. Non-executive Director 
of Coca-Cola HBC AG and Thatchers Cider 
Company Limited. Non-executive adviser to 
Knight Frank LLP, and a Trustee of Alfanar.

Year of first appointment: 
2017

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Overview – Governance

Leadership and purpose
An overview of how the Board monitors purpose and 
culture, its key activities throughout the year and its 
governance framework

Audit, risks and internal controls
Explains the role of the Audit Committee in overseeing 
the integrity of the financial statements and our risk 
management and internal control systems

 ― Chairman’s introduction

 ― Audit Committee Report

 ― How the Board monitors culture and employee engagement

 ― The role of the Board and its Committees

See more on our approach to audit, risks and internal controls 
on pages 119 to 124

 ― Principal Board activities

 ― S172(1) statement

 ― Conflicts of interest

 ― How we behave

 ― Relations with shareholders

 ― Shareholders’ and stakeholders’ views

 ― Corporate website

 ― Annual General Meeting

 ― Independence and effectiveness

Oversight of sustainability
Explains the role of the ESC Committee in monitoring 
our progress against our ESC strategy and net zero 
carbon commitment

 ― ESC Committee Report

See more about our approach to leadership and purpose  
on pages 100 to 113 

See more on our approach to sustainability  
on pages 125 and 126

Division of responsibilities
Describes the roles of the Directors and review of  
Director independence

 ― Roles and responsibilities of the Directors

 ― Independence and effectiveness

See more on our approach to division of responsibilities  
on pages 104 and 112

Remuneration
Outlines our remuneration policies which support our 
strategy and promote the long-term sustainable success 
of the business

 ― Directors’ remuneration report

 ― Directors’ Remuneration Policy

 ― Annual remuneration report

See more on our approach to remuneration on pages 127 to 152

Composition, succession and 
evaluation
Sets out our consideration of Board composition, 
succession planning and the Board evaluation

 ― Board diversity

 ― Board skills

 ― Board tenure

 ― Nomination Committee Report

 ― Director induction and development

 ― 2023 Board evaluation process

See more on our approach to composition, succession and 
evaluation on pages 114 to 118

Compliance with the UK 
Corporate Governance Code 2018 
(the “2018 Code”)
The Board considers it has complied in full with the 
2018 Code throughout the year ending 31 December 
2023. The governance report on pages 94 to 152 sets 
out how the Company has complied with the principles 
and provisions within the 2018 Code.

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Covent Garden PiazzaCorporate Governance

Leadership and 
purpose 

Chairman’s introduction
Our purpose, values, good governance, high standards 
and the strength of our team, underpin the way in 
which our business is managed to promote the long-
term success of the Group.

Dear shareholder 

I am delighted to be writing to you as your new Chairman and 
pleased to introduce our Corporate Governance report for the 
year ended 31 December 2023. 

Delivering strong performance 
We have had an excellent start as Shaftesbury Capital delivering 
strong operational performance, with growth in cash rents and 
ERV. Total shareholder return for 2023 was 33 per cent on the 
LSE and 52 per cent on the JSE. Cost savings are above our 
initial ambitions, and we are pleased to have completed the 
early refinancing of near-term debt maturities, highlighting the 
attractiveness of our exceptional portfolio and resulting in a 
strong balance sheet, with access to significant liquidity. 

We are very proud of the energy and enthusiasm shown by the 
team, now all based in our Covent Garden office. Our strategy 
is to deliver long-term cash income and asset value growth 
from our unique portfolio of properties through investment, 
curation and responsible stewardship, benefiting all stakeholders 
and contributing to the success of the West End. Our newly 
formed Executive Committee made up of Ian Hawksworth, Situl 
Jobanputra, Michelle McGrath and Andrew Price and reporting 
to the Board, is working well, implementing our strategy and 
providing strong oversight of our day-to-day operations. With 
our ambitious and talented team, the business is well-positioned 
to deliver on our medium-term rental growth, property and total 
accounting return targets. We have re-committed to meet our 
important sustainability objectives as the leading central London 
mixed-use REIT. As we move beyond the initial stage of integration, 
we continue to target efficiencies and additional opportunities to 
reduce our cost ratio over the medium-term. 

A key focus for the Board this year has been the embedding 
and monitoring of our culture, ensuring a collaborative 
environment where people are inspired to give their best 
to contribute to the Company’s success. As part of this, 
in collaboration with our senior leadership team we have 
updated our purpose and values and rolled these out across 
the business. These important commitments form the basis 
of how we operate and are fundamental to our culture.

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Jonathan Nicholls
Chairman

Board changes and succession planning 
As Henry Staunton outlined in his letter last year, on completion 
of the merger, Henry and Jonathan Lane stepped down from the 
Board, and I would like to thank them both for their valued efforts 
over the years and Henry for his experienced Chairmanship. 
Michelle McGrath, who also stepped down from the Board on 
the merger, is a key member of our Executive Committee and 
regularly attends our Board meetings.

To ensure a more efficient and cost effective Board structure, 
following the departure of Chris Ward our Chief Operating 
Officer in December 2023, which resulted in a reduced 
Executive team, Non-executive Directors Anthony Steains, 
Jennelle Tilling and Helena Coles stepped down from the 
Board with effect from 31 January 2024. Senior Independent 
Director Richard Akers became Chair of the Remuneration 
Committee from 1 January 2024. 

On behalf of the Board, I would like to thank Chris for his 
enormous contribution over the years to creating London's leading 
central London mixed-use REIT. I would also like to thank Anthony, 
Jennelle and Helena for their significant contribution to our 
historic Boards, the merger and subsequent successful integration. 

Succession planning is an important part of our governance 
processes. Looking forward, the Nomination Committee 
is continuing to develop and monitor succession plans both 
at Board and senior management level.

Board evaluation 
This year, as both Capco and Shaftesbury had last undertaken 
external reviews in 2020, it was agreed that an external Board 
evaluation should be undertaken in November 2023, and I am 
pleased to report it was recognised that good progress had 
been made by both the Board and its Committees on their 
respective activities. Details of the process and findings of the 
review can be found on page 118. 

Engaging with our shareholders
In addition to our investor relations programme led by 
Ian Hawksworth and Situl Jobanputra, which included our 
inaugural and well-received Investor Event in November 2023, 
in advance of our 2023 AGM, Jennelle Tilling and Charlotte 
Boyle offered to meet with shareholders holding in total 

53 per cent of our register in respect of our remuneration 
arrangements. Following a review of our Remuneration Policy led 
by Jennelle in the autumn, we provided an update to, and sought 
feedback from, shareholders. As part of our seeking of feedback, 
I offered to meet shareholders holding in total over 55 per cent 
of our register to discuss our corporate governance arrangements 
and the review of our Remuneration Policy, with Richard Akers 
attending meetings as appropriate. Feedback from those 
communications and meetings was then shared with the Board.

The Board will consider the new reporting requirements of the 
UK Corporate Governance Code published in January 2024, 
during the coming year.

A team effort
On behalf of the Board, I would like to thank the whole team 
for all their hard work both in the months up to the merger, 
and subsequently in embracing change, adapting and being 
innovative to support the successful integration of our two 
businesses. The result of which has created a strong platform 
from which we can further develop our relationships with, and 
deliver long-term returns to, our wide range of stakeholders.  

Jonathan Nicholls
Chairman

28 February 2024

Board members and meeting attendance

Number of meetings held: 101

Number of Board 
meetings attended

Chairman

Jonathan Nicholls

Henry Staunton2

Executive Directors

Ian Hawksworth 

Situl Jobanputra 

Chris Ward 

Michelle McGrath2

Non-executive Directors

Richard Akers

Ruth Anderson

Charlotte Boyle 

Helena Coles 

Jennelle Tilling 

Anthony Steains

Jonathan Lane2

6/6

4/4

10/10

10/10

6/6

4/4

6/6

6/6

10/10

6/6

6/6

10/10

4/4

1.  Four Board meetings were held in 2023 prior to completion of the merger.
2.  Henry Staunton and Jonathan Lane retired, and Michelle McGrath 

stepped down, from the Board as a result of the merger on 6 March 
2023 and could only attend a maximum of four Board meetings.

Shaftesbury Capital PLC | 2023 Annual Report

101

ChinatownCorporate Governance | Leadership and purpose

The Board
The Board is collectively responsible for the long-term success 
of the Company, and for its leadership, purpose, strategy, 
culture, values, standards, control and management. Day-to-
day management of the Group is delegated to the Executive 
Directors, subject to formal delegated authority limits; however, 
certain matters have been reserved for Board approval. 
These matters are reviewed annually and include Board 
and Committee composition, strategy, corporate reporting, 
significant funding decisions and corporate transactions, ESC 
strategy, Net Zero Carbon Pathway, Modern Slavery Statement, 
delegated authority limits and our dividend and tax policies.

Board composition

As at 31 December 2023, the Board comprised the Chairman, 
two Executive Directors and six Non-executive Directors. 
Biographies of each of the Directors on the Board at the date 
of this report and their membership of the Board Committees 
can be found on pages 96 and 97, and additional information 
on Directors’ skills and experience is included on page 114.

The Board in 2023

The Board met formally throughout the year. Main meetings 
were timed around the financial calendar, with an annual 
strategy day in October, and additional meetings convened, 
or communications sent as appropriate. Attendance at Board 
and Committee meetings held during 2023 is shown on page 
101 and in the Committee reports. Board papers are circulated 
in advance of meetings, to ensure that Directors have sufficient 
time to consider their content prior to the meeting. If matters 
require approval at short notice, written approval is sought 
from the Directors.

The Chairman and Non-executive Directors regularly spend 
time at the Company’s head office, and maintain regular 
contact with both the Chief Executive and members of senior 
management. The Chairman meets with the Non-executive 
Directors without the Executive Directors being present.

As matters that require the Board’s decision are often complex 
and evolve over a period of time, informal update meetings 
are held between Board meetings to allow Board members 
adequate time to explore, understand and challenge matters 
under consideration, and the Chief Executive provides regular 
updates to Directors between meetings. 

During 2023, the Board received regular updates on 
performance, property portfolio, operations, finance, ESC, 
people and integration from the Executive Directors and senior 
management from each business area, and reports from the 
General Counsel, Company Secretarial team and Committee 
Chairs. The table on page 106 shows the key areas considered 
by the Board during the year.

The Board establishes the Group’s:

Purpose

Our purpose is investing to create 
thriving destinations in London’s 
West End where people enjoy 
visiting, working and living. 

Values

Our values are to:

 ― Take a responsible, long-term view 

 ― Act with integrity

 ― Take a creative approach 

 ― Listen and collaborate

 ― Make a difference 

Strategy

To deliver long-term income and 
value growth from our unique 
portfolio of properties through 
investment, curation and responsible 
stewardship, benefitting all 
stakeholders and contributing to the 
success of the West End. 

Read more on pages 14 and 15.

Read more on pages 14 and 46.

Read more on pages 14 and 15.

and ensures that they are aligned with the Company’s culture 

Shaftesbury Capital promotes high standards and a high performance, professional, 
entrepreneurial and inclusive culture, reflective of our business strategy and values.

Read more on pages 103 and 110.

How the Board monitors culture 
and employee engagement

Our purpose and values form the basis of our culture, and together are 
fundamental to the way we operate. Our people are central to our culture 
and critical in delivering our strategy. The Board and senior management team 
recognise that culture comes from the top.

Key ways in which we have sought to embed our values 
or how the Directors have monitored our culture this year 
have included: 

 ― Our Chief Executive, CFO and former COO, and members 
of the Executive Committee, supported by our Head of HR, 
led Company-wide meetings which were attended by the 
Chairman as appropriate to provide business updates to 
employees, including strategy, our updated purpose and values, 
employee remuneration structures, employee development 
programmes and integration progress. These meetings provided 
the opportunity for employees to ask questions.

 ― Our Chief Executive held a series of informal breakfast 

sessions with employees providing an informal forum for the 
relaying of the Group’s priorities and allowing team members 
to ask questions.

 ― The Non-executive Directors were taken on tours of the 
portfolio by the asset management and leasing teams.

 ― Charlotte Boyle attended the inaugural Employee 

Engagement Forum made up a wide range of employees 
in terms of role, seniority and experience. Matters discussed 
included the Company’s purpose, culture and values, 
priorities and targets, integration and the new office, 
team communication and ways of working.

 ― During the year the Chairman held 20 one-to-one sessions 
with senior employees and provided feedback from the 
meetings to the Non-executive Directors. 

 ― Members of the senior leadership team join the Executive 

Committee meeting monthly. Any significant informal feedback 
is reported to the Board by the Executive Committee. 

 ― The Remuneration Committee reviewed the Group’s employee 
remuneration framework and proposed changes following 
the merger ensuring alignment of both Executive Director and 
employee remuneration with the Group’s values. 

 ― Senior managers across the Group joined the Directors 

at the October Board strategy dinner. 

 ― Core governance policies are reviewed annually by the 

Board and employees are required to complete a variety of 
e-learning modules on a regular basis. Completion levels are 
reported to the Board. 

 ― Feedback from the internal and external auditors on their 

interactions with operational and finance teams is provided 
directly to the Audit Committee. 

 ― Our whistleblowing policy, applicable to all employees, 

encourages openness in reporting concerns with contacts 
including the Audit Committee Chair. Any reports would be 
investigated and reported to the Board. No reports were 
made during the year. 

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Discussing the 2023 Audit Plan. 
Corporate Governance 

The role of the Board and its 
Committees during the year

The Board
Led by Jonathan Nicholls

10 meetings

 – Sets Group strategy
 – Oversees the alignment of the Group’s purpose, culture and 

values, strategy and risk

Board activities: page 106 
Division of responsibilities of Directors: page 112

 – Considers the balance of interests between stakeholders 

for the long-term success of the Group

 – Oversees the Group’s governance

Directors’ biographies: : pages 96 and 97

Audit Committee
Ruth Anderson

ESC Committee
Charlotte Boyle

Nomination Committee
Jonathan Nicholls

Remuneration Committee
Jennelle Tilling1

 – 4 meetings
 – Oversees the Group’s 
valuation and financial 
reporting processes

 – Reviews the adequacy and 
effectiveness of internal 
financial controls and risk 
management systems, 
including the need for 
internal audit

 – Reviews the independence 
and effectiveness of the 
internal and external 
auditors

Audit Committee Report: 
pages 119 to 124

 – 4 meetings
 – Oversees the 

implementation of the 
Company’s ESC Strategy
 – Recommends changes in 

ESC Strategy to the Board 

ESC Committee Report: pages 
125 and 126

Our future approach to ESC 
oversight is explained on 
page 125.

 – 3 meetings
 – Reviews the structure, size 
and composition of the 
Board

 – Oversees succession 

planning and development 
of a diverse pipeline of 
talent

 – Recommends appointments 

to the Board 

 – 8 meetings
 – Determines the 

remuneration policy 
for Executive Directors, 
Chairman and senior 
employees

 – Ensures the link between 
culture, performance and 
remuneration

 – Monitors employee 

remuneration and related 
policies 

Nomination Committee Report: 
pages 115 to 118

Remuneration Committee 
Report: pages 127 to 152

Executive Committee 
Led by Ian Hawksworth 

Meets twice a month 

 – Works closely with the Chief Executive and Chief Financial Officer 

on implementation of business plan
 – Monitors operational performance 

 – Reviews financial performance 
 – Reviews and prioritises resourcing 
 – Considers matters referred from below Board Committees 

Executive Risk Committee
Led by Ian Hawksworth 

Health & Safety Committee
Led by Alison Fisher

Disclosure Committee 
Led by Situl Jobanputra 

 – Meets at least 4 times a year 
 – Reviews and monitors the Group’s 

principal and emerging risks

 – Oversees the effectiveness of the 

Group’s risk management systems 

Risk management: pages 59 and 61
Principal Risks: pages 61 to 65
Climate risk and opportunities: pages 
66 and 74

 – Meets at least 4 times a year
 – Oversight of occupational health, safety 

and well-being

 – Monitors the Group’s policy and 

performance against best practice for 
health and safety

Health and Safety: page 92 

 – Meets once a month 
 – Monitors the status of potential 

inside information in the business 
 – Ensures disclosure requirements 
are met and that appropriate 
records are maintained 

Integration Committee
Led by Chris Ward2

 – Meets twice a month 
 – Oversight of integration projects and resourcing 
 – Reviews and prioritises projects 
 – Monitors synergies

ESC Management Committee
Led by Chris Ward3

 – Meets at least 4 times a year
 – Recommends the ESC Strategy to the Executive Committee
 – Monitors performance against Net Zero Carbon Pathway
 – Approves the annual action plan 

Sustainability: pages 78 to 91

1.  Richard Akers became Remuneration Committee Chair from 1 January 2024.
2.  Following the successful completion of the integration, this Committee has been incorporated into various operating groups.
3.  Andrew Price became ESC Management Committee Chair from 1 January 2024. 

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105

Chinatown parasols 
 
 
 
 
 
 
 
Corporate Governance 

Principal Board activities in 2023

The Board met formally ten times during the year with seven 
scheduled Board meetings and three additional meetings. 
A number of other matters were approved by written resolution 
of the Board. At every scheduled Board meeting, the Board 
receives updates from the Executive Committee, General Counsel, 
the Group Company Secretary and Company Secretary on the 
operating environment, portfolio activities (including stakeholder 
engagement), financial performance and prospects, health and 

safety, employees, legal matters and governance. The Executive 
Committee members attend each meeting and employees from 
across the business may be invited to join meetings to present 
topical updates.

The principal focus of the additional Board meetings held this 
year was the merger. The table below provides examples of 
matters considered during the year.

Strategy

Merger and integration

 – Regular consideration of the macro-environment.
 – Adopted initial strategic priorities following completion  

of the merger.

 – Approved the strategy statement, business model, and plan, 

including key financial measures following the annual 
Board Strategy Day. 

 – Received updates on the level of synergies achieved.

 – Prior to completion of the merger, the Capco Board considered 

matters relating to its completion.

 – Following completion of the merger, the Shaftesbury Capital 
Board received regular updates on progress on integration 
matters including operations, HR, IT, sustainability and financing.

 – Received regular updates on the integration of the teams and 

systems. 

Finance, tax and corporate reporting

People and culture

 – Approved the half-year and year-end results including 

 – Approved new purpose, values and culture statements 

consideration of the going concern and viability statements.

recommended by the Executive Committee.

 – Approved 2022 Annual Report.
 – Approved the AGM and the November 2023 Investor Event 

Trading Updates.

 – Approved the interim annual budget and 2024 budget and 

reviewed the 2024-2028 financial projections.

 – Approved two new finance facilities totalling £550m to refinance 
the £576m loan facility, and interest rate hedging arrangements.

 – Approved the updated tax strategy.
 – Approved the pre-completion second interim dividend of 1.7p 

(per Capco share) in March 2023 and the 2023 interim dividend 
of 1.5p in August 2023.

 – Established Employee Feedback Forum attended by Charlotte 

Boyle and received initial feedback from the Forum.
 – Received updates from the Head of HR and Chair of the 

Nomination Committee on the new employee development 
programme.

 – Received updates from the Chair of the Remuneration 

Committee on Board and employee remuneration, including a 
new employee remuneration framework.

 – Received updates on the integration process including relocation 

of the teams to one office, resourcing and people synergies.

Stakeholder engagement

Operations

 – Reviewed the inaugural Investor Event presentation.
 – Discussed the engagement with shareholders on the Company’s 
Remuneration Policy by the Remuneration Committee Chair in 
advance of the AGM and by the Chairman of the Board after the 
year-end.

 – Received updates on investment market, valuations, occupier 
trading conditions, rent collection levels, leasing activities, 
marketing strategy and vacancy levels.

 – Approved estate business plans.
 – Approved strategic capital recycling of five per cent of portfolio 

 – Received regular updates on investor relations activity and 

value through disposal of identified assets. 

matters raised by shareholders.

 – Received updates on acquisitions and disposals which did not 

 – Considered the impact of business decisions on a wide range 

require Board approval.

of stakeholders.

 – Received feedback on meetings with various stakeholders.

Governance

Sustainability

 – Approved revised/new corporate policies, delegations of 

authority and Committee terms of reference.

 – Received updates from the Chairs of the Audit, ESC, 

Remuneration and Nomination Committees.

 – Approved the AGM resolutions.
 – Approved the 2023 Modern Slavery Statement.
 – Approved the external appointments of all Directors.

 – Received updates from the Chair of the ESC Committee on 
the progress made on the Net Zero Carbon pathway and 
sustainability integration.

 – Approved Shaftesbury Capital’s updated new Net Zero 

Carbon pathway. 

Risk management and internal control

 – Approved the Group Risk Management Policy and Framework 
and the Board’s risk appetite in respect of each principal risk.
 – Considered the principal and emerging risks following review 
by the Executive Risk and Audit Committees and the risk 
disclosures for the half-year and full-year results.

 – Discussed updates on IT system integration, consolidation of 

financial systems and cyber security. 

106

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Shaftesbury Capital PLC | 2023 Annual Report

107

Monmouth StreetCorporate Governance 

Our S172(1) Statement

The Board confirms that during the year under review, it has acted in the way that 
it considered, in good faith, would be most likely to promote the long-term success 
of the Company for the benefit of its members as a whole, and in doing so has had 
regard to the matters set out in section 172(1)(a) to (f) of the Companies Act 2006.

Engagement with stakeholders 
The Board principally engages directly with our employees 
and shareholders but is also kept apprised of the engagement 
with other stakeholders through a combination of reports from 
the Executive Directors, members of the Executive Committee, 
senior managers, and advisers to understand the views of the 
Group’s stakeholders on day-to-day operations. On pages 40 to 
45, we outline the ways we have engaged with key stakeholders 
and the outcomes of that engagement.

Methods used by the Board 
The main methods used by the Board to perform its duties include: 

 ― oversight of the Group’s purpose, strategy, and values, 

and their alignment with our culture; 

 ― consideration of the Group’s risk appetite, principal risks, 

and mitigation; 

 ― oversight of employee well-being and resourcing; 

 ― dedicated section within Board approval papers sets 

out the likely impact of the proposed recommendation 
on relevant stakeholders; 

 ― review of engagement undertaken by Executive Committee 
members and the wider team across the business; and 

 ― external assurance received from the auditors 

and reports from brokers and advisors. 

Whilst it is not always possible to meet the preferences of all 
stakeholders, the Board aims to ensure that all relevant factors 
are considered before a decision is taken. Some examples 
of how the Board considered stakeholder interests and the 
matters set out in S172(1) of the Companies Act 2006 during 
2023 are set out in the tables below and on the adjacent page. 
Other examples of how the Board has considered stakeholder 
interests and s172(1) matters are included in how the Board 
monitors culture and employee engagement on page 103.

Key matter

Integration 

Employees 
Shareholders 
Suppliers 
Customers

Board considerations

Outcomes

In its oversight of the various integration projects, 
the Board balanced many factors, including 
consideration of employee feedback and well-
being, costs, customer and portfolio management 
service levels, supplier relationships, cyber 
security and investor feedback.

During the months following the completion 
of the merger, a number of significant 
integration workstreams were delivered, 
including relocating the two teams into one 
building, restructuring the combined team, 
alignment of remuneration frameworks and 
integrating the IT systems, to ensure that the 
two businesses came together as one, and to 
deliver synergies.

The Executive Committee and members of 
senior management collaborated to develop 
the Company’s new purpose and value 
statements, which were approved by the 
Board and rolled out across the business.

Purpose, culture and values

Employees 
Customers 
Visitors 
Suppliers 
Partners

The Board agreed that Shaftesbury Capital’s 
purpose and values should be updated 
following completion of the merger and 
that employees should ensure that these 
underpinned the Company’s culture and the 
way that the Group operates. 

Strength of balance sheet 

Shareholders 
Employees  
Finance providers  
Partners  
Suppliers

Maintaining a strong capital structure is a key 
part of the Company’s strategy and early 
refinancing of the loan facility was a priority 
for the year.

During the year the Board approved new 
finance arrangements totalling £550m to 
refinance the £576m loan facility put in 
place at the time of the merger. 

The financial stability of the Company is 
important to a wide range of the Company’s 
stakeholders and the views of investors and 
the negotiation of the terms available from, 
and relationships with, different finance 
providers were given particular consideration 
in refinancing the £576m loan facility. 

Key matter

Board considerations

Outcomes

Net Zero Carbon commitment

Visitors 
Employees 
Shareholders 
Suppliers 
Customers 
Local Communities 
Partners 

Recognising that the important risk posed by 
climate change requires urgent action, the 
Board renewed the Company’s commitment 
to becoming Net Zero Carbon by 2030. 

In considering this commitment, the Board 
noted the costs that would be associated with 
becoming Net Zero Carbon, but recognised the 
extensive benefits that would be delivered for 
a wide range of stakeholders over time. 

A new Net Zero Carbon pathway was 
approved and published. 

The Board is cognisant that achieving these 
commitments will require collaboration with 
various stakeholder groups over a number 
of years, and will receive regular updates 
on progress and stakeholder views. 
(Read more on pages 82 and 125.)

S172(1) factor

Relevant disclosure

a. The likely consequences  
of any decision in the  
long-term

b. The interests of the 

Company’s employees

c. The need to foster the 
Company’s business 
relationships with 
suppliers, customers  
and others

d. The impact of the 

Company’s operations 
on the community and 
the environment

e. The desirability 
of the Company 
maintaining a reputation 
for high standards of 
business conduct

f.  The need to act fairly 
as between members 
of the Company

Competitive strengths 
Chief Executive’s statement  
Our purpose-led strategy and business model  
Portfolio and operating review 
Measuring performance  
Stakeholder engagement 
Sustainability Report 
Chairman’s introduction  
Principal Board activities in 2023

Stakeholder engagement 
People and culture  
Diversity, equality and inclusion 
Non-financial and sustainability information statement  
Chairman’s introduction  
How the Board monitors culture and employee engagement  
Consideration of employee remuneration and related policies below 
the Board

Sustainability focus areas  
Modern slavery and human rights 
Industry collaboration  
Stakeholder engagement  
Chairman’s introduction  
Principal Board activities in 2023  
How we behave

Stakeholder engagement  
Sustainability Report  
Supporting our local community  
Chairman’s introduction 
ESC Committee Report  
Directors’ Remuneration Report

Our purpose-led strategy and business model 
Stakeholder engagement  
Effective risk management  
Chairman’s introduction 
Conflicts of interest  
How we behave  
Division of responsibilities 
Independence and effectiveness

Relations with shareholders 
Shareholders’ and stakeholders’ views

Annual Report 
page numbers

8 
10 
14 and 15 
18 to 39 
16 and 17 
40 to 45 
78 to 91 
100 
106

40 to 45 
46 and 47 
47 and 117 
77 
100 
103 
127 to 129

80 
84 
84 
40 to 45 
100  
106 
110

40 to 45 
78 to 91 
89 to 91 
100 
125 
127 to 129

14 and 15 
40 to 45 
59 
100 
110 
110 
112 
113

110 
111

108

Shaftesbury Capital PLC | 2023 Annual Report

Shaftesbury Capital PLC | 2023 Annual Report

109

 
Corporate Governance 

Conflicts of interest
The Company’s Articles of Association allow the Board to 
authorise any actual or potential conflicts of interest that may 
arise from Directors’ external relationships or commitments. 
Any potential conflicts of interest are declared at the start 
of each Board meeting and a Director who has a conflict of 
interest is not counted in the quorum or entitled to vote when 
the Board considers the matter in which the Director has an 
interest. On an annual basis, actual and potential conflicts are 
formally reviewed in respect of both the nature of Directors’ 
external roles and their time commitment.

The external interests of new Directors are considered as part 
of the recruitment process, and, if appropriate, authorised by the 
Board on appointment. Any additional external appointments, 
which are subject to Board approval, are also considered by 
the Board in relation to the nature of the appointment and 
time commitment. This process was followed in approving 
Ruth Anderson and Helena Coles’ new external appointments. 
The Board considers these procedures to be working effectively. 

How we behave
We aspire to the highest standards of business conduct based 
on honesty, respect, integrity and transparency in everything 
we do. With a relatively small team, our Board and Executive 
Committee have a high degree of oversight over the Group’s 
activities, policies and procedures.

While we do not have a separate human rights policy, our 
expectations on human rights are set out across a number of 
our policies and procedures, and we expect suppliers, as a 
minimum, to adhere to all applicable human rights, employment 
and health and safety legislation and comply with standards 
and codes specific to their business. 

We have formal compliance policies in place in relation to anti-
money laundering, anti-bribery and corruption, data protection, 
gifts and hospitality, share dealing, whistleblowing and conflicts 
of interest. All new employees receive training on these policies 
as part of their induction process, and e-learning annual 
refresher training is a requirement for all employees. A formal 
compliance statement relating to these policies is also required 
to be signed by employees on joining and annually thereafter.

In February 2024, we published our latest Modern Slavery Act 
statement, which can be found on our website (https://www.
shaftesburycapital.com), which sets out the actions undertaken 
during the year to prevent modern slavery and human 
trafficking in our business and supply chain.

Our culture is open, honest and transparent, and our employees 
are encouraged to speak up if they witness or suspect any 
wrongdoing, or behaviour which does not align with our high 
standards. Our formal whistleblowing policy, under which 
employees and suppliers can report any concerns either 
through our General Counsel, Company Secretary, Chair of 
the Audit Committee or through an independent hotline and 
online portal. Following receipt of a whistleblowing report, 
we have procedures to follow to ensure that an appropriate 
investigation is undertaken. This policy is reviewed by the 
Audit Committee and the Board annually.

Relations with shareholders
The Board considers the views of our shareholders and contact 
with potential investors to be an important aspect of corporate 
governance. An extensive investor relations programme is run 
by the Chief Executive and Chief Financial Officer, involving 
members of the Executive Committee and the Director of 
Commercial Finance and Investor Relations meeting with 
investors and analysts throughout the year, including results 
presentations, webcasts, road shows, one-to-one meetings, 
industry conference and investor tours. In November 2023, 
we also held our inaugural Investor Event where medium-term 
targets were set out. 

All Directors were present at the 2023 AGM where shareholders 
were able to participate in person or virtually, to ask questions 
and vote.

As part of our regular investor relations programme, 
meetings were held with UK and overseas existing and potential 
institutional investors as well as equity market analysts. The Chief 
Executive, Chief Financial Officer and senior management have 
undertaken tours of our portfolio, which provide existing and 
potential investors the opportunity to see our destinations, 
understand our management strategy and to meet our senior 
leadership team.

Board and Committee meetings, key corporate events and investor engagement 
during 2023 

During 2023, the Chairman and Non-executive Directors 
engaged with shareholders on matters including the Company’s 
remuneration and governance.

2023 Investor Relations calendar
March 2023

 – Results for the year ended 31 

December 2022

 – Completion of the merger
 – Analyst presentation
 – Post-completion investor roadshow

May 2023

 – 2023 Remuneration Policy 

June 2023

August 2023

November 2023

December 2023

engagement

 – Trading Update
 – Annual General Meeting

 – Interim Results
 – Analyst presentation and investor 

roadshow

 – Investor Event 
 – Trading Update

 – Board changes
 – 2023 Remuneration Policy 

engagement

Shareholders’ and stakeholders’ views
The Directors receive regular updates on the Company’s 
major shareholders’ and stakeholders’ views during the 
year, which included feedback from a market and investor 
perceptions study conducted by external advisers and Board 
approval papers include a dedicated section on stakeholders. 
More about the Company’s consideration of and engagement 
with its stakeholders on pages 40 to 45 and in the Company’s 
s172(1) statement on pages 108 and 109.

The Non-executive Directors are invited to attend the 
Company’s results presentations. Retail shareholders may 
raise questions through the Company Secretary’s office 
either by telephone (+44 (0)20 3214 9150) or by email  
(feedback@shaftesburycapital.com).

Our Non-executive Director Charlotte Boyle ensures the views 
of our employees are considered by the Board, and this year 
we created the Employee Engagement Forum attended by 
Charlotte Boyle for employee views to be shared.

The Directors also receive regular updates from the Executive 
Directors, members of the Executive Committee and Head of 
HR on employee matters. This year, particular updates were 
provided on employee views on the integration processes, 
harmonisation of employee remuneration arrangements and 
the proposed employee development framework.

Corporate website
Our corporate website (https://www.shaftesburycapital.com) 
allows visitors to access Company information, annual reports, 
results presentations, webcasts and our whistleblowing hotline. 
The site also includes links to our destination websites and contact 
details for shareholder queries.

Annual General Meeting
The 2024 Annual General Meeting of the Company will be 
held on 23 May 2024. The Notice of Meeting will be issued 
to shareholders at least 20 working days before the meeting, 
and will also be made available on the Company’s website. 
We encourage shareholders to submit any questions they 
may wish to have answered by sending an email to  
feedback@shaftesburycapital.com or by calling  
+44 (0)20 3214 9150 and a response will be provided. 
Shareholders are advised to vote in advance of the 
meeting, prior to the proxy deadline. 

Separate resolutions will be proposed on each issue and, 
in accordance with the 2018 Code, each Director will offer 
themselves for election or re-election. We publish the results 
of the votes on all resolutions on our website following the 
meeting. Shareholders are requested to check the Company’s 
website for the latest details concerning the 2024 AGM.

January

February

To 6 March 2023

From 6 March 2023  April

May

June 

July

August

September

October

November 

December

Board and 
Committee 
Meetings

 – Board 

meeting

 – Trading 
Update 

Key 
corporate 
events and 
investor 
engagement 

 – Board Meetings 
 – Audit Committee
 – ESC Committee
 – Nomination Committee
 – Remuneration Committees 

 – Remuneration 
Committee

 – Board 

meeting

 – Remuneration 
Committee 

 – Board Meeting 
 – Audit Committee 
 – ESC Committee 
 – 2023 Remuneration 
Policy engagement

 – Board meeting 
 – Nomination 
Committee 
 – Remuneration 
Committee

 – Audit Committee 
 – ESC Committee
 – Remuneration 
Committee

 – Board Meeting 

 – Remuneration 
Committee

 – Board 

Strategy 
Day

 – Year-end results
 – Year-end 

results analyst 
presentation

 – 2022 Annual Report
 – Scheme sanctioned 

by Court
 – Second 

Supplementary 
Prospectus 

 – Completion of 
the Merger 
 – Name changed 
to Shaftesbury 
Capital PLC

 – Post-completion 
results roadshow
 – Second 2022 Interim 
cash dividend of 
1.7p per share paid

 – Investor 

roadshow 
 – Redemption 

of Chinatown 
and Carnaby 
Bonds

 – Trading Update 
 – Annual General 

Meeting 

 – Interim results 
 – New long-term 
loan facility of 
£200m

 – 2023 Interim cash 
dividend 1.5p per 
share paid 

 – Board Meeting 
 – Audit Committee
 – ESC Committee
 – Nomination 
Committee
 – Remuneration 
Committee 

 – Trading Update
 – Investor Event
 – Combined Net Zero 
Carbon Pathway 

 – 2023 Remuneration 
Policy engagement

 – New medium-term 

loan facility of £350m 

 – COO steps down
 – Three Non-executive 

Directors to step down 
from 31 January 2024

110

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Shaftesbury Capital PLC | 2023 Annual Report

111

Independence and effectiveness

In accordance with the 2018 Code, all Directors are subject 
to annual re-election, and at least half the Board, excluding 
the Chairman, are independent Non-executive Directors. 
The Chairman was independent on appointment.

The Board believes that it, and its Committees, have the 
appropriate combination of skills, experience and knowledge to 
enable them to carry out their duties effectively. The Nomination 
Committee keeps the tenure of all Directors, the effectiveness of 
individual Directors and Board diversity under review. The Board 
considers all our Non-executive Directors to be independent 
and free from any business or other relationship which could 
materially interfere with the exercise of their judgement.

Our Non-executive Directors remain independent from executive 
management, and they meet regularly with the Chairman to allow 
them the opportunity to discuss their views privately.

The Board recognises the importance of each Director being 
able to dedicate sufficient time to effectively discharge their 
duties and responsibilities. The commitment expected is 
considered by the Board on each Director appointment.  
Where Directors undertake additional external appointments, 
these are approved by the Board subject to it being satisfied 
that the Director has sufficient time to carry out their 
responsibilities. During the year ended 31 December 2023, 
additional Board roles for which Board approval was sought 
and received included the appointment of Helena Coles to 
HgCapital Trust plc and Ruth Anderson as an independent non-
executive of EY’s Public Interest Board, Chair of the UK Audit 
Board and a member of the Audit Remuneration Committee.

The key responsibilities of Board members are set out in the table 
on page 112.

Corporate Governance

Division of responsibilities 

The Board currently comprises the Non-executive Chairman, 
two Executive Directors and three Independent Non-executive 
Directors. There is clear division between Executive and 
Non-executive responsibilities which ensures accountability 
and oversight. The Board has overall responsibility of 
governance throughout the Company and is supported by the 
Group Company Secretary, the Company Secretary and the 
General Counsel. The Chair and other Non-executive Directors 
meet regularly without the Executive Directors, and at least 
once a year, the Non-executive Directors meet without the Chair.

The Board delegates some of its responsibilities to the Audit, 
Nomination, Remuneration and ESC Board Committees. 
The work of these Committees can be found in their reports 

on pages 119, 115, 127 and 125 respectively. Each of these 
Committees has its own terms of reference, which are available 
on our website. Each Committee assesses its effectiveness 
annually as part of the evaluation process set out on page 118.

The Board also delegates operational matters to the Executive 
Committee, except for certain matters reserved for the Board. 
These matters are set out in the Board Schedule of Matters, 
which can be accessed on our website.

The roles of Chairman, Chief Executive and Senior Independent 
Director are separately held, well defined, set out in writing 
and regularly reviewed by the Board. They are available 
on our website.

Roles of Board members and Executive Committee
The following table sets out the key responsibilities of Board members:

Position

Chairman

Name

Responsibilities 

Jonathan Nicholls Leading of the Board in the consideration, challenge, support and oversight of the 

Chief Executive

Ian Hawksworth 

Company’s strategy and its implementation and monitoring the Group’s risk profile.
Oversight of succession planning.  
Ensuring an effective link between shareholders, other stakeholders, the Board 
and management.

Development and implementation of the Company’s strategy and commercial objectives.  
Oversight of the financial and operational performance of the Group and 
communication with the Board, employees and other stakeholders.  
Oversight of the Group’s skills, diversity, management development and succession. 

Chief Financial 
Officer

Non-executive 
Directors

Executive 
Committee

Situl Jobanputra Works closely with the Chief Executive in developing and implementing Group strategy 
and overseeing capital allocation, investment and key transactions. 
Providing financial leadership and development of the Company’s business and 
financial strategy, and management of the Company’s capital structure.  
Responsible for financial reporting, financial planning and analysis, investor relations, 
treasury, tax and IT functions. 

Richard Akers 
Ruth Anderson  
Charlotte Boyle

Ian Hawksworth 
Situl Jobanputra 
Michelle McGrath 
Andrew Price

Constructive challenge of the Executive Directors and monitoring the delivery of the 
agreed corporate strategy within the risk and control framework set by the Board.

Works closely with the Chief Executive and Chief Financial Officer on implementation 
of business plan. 
Monitors operational performance. 
Reviews financial performance. 
Reviews and prioritises resourcing. 
Considers matters referred from below Board Committees.

All Directors have access to the advice and services of:

Position

Name

Responsibilities 

Group Company 
Secretary 
Company Secretary 

Desna Martin 

Ruth Pavey 

Advise the Board on corporate governance matters and ensure a good flow of 
information within the Board and its Committees, and between senior management 
and the Non-executive Directors.

General Counsel 

Alison Fisher 

Provides legal advice and guidance to the Board. 
Reports to the Board on corporate services activities.

112

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Shaftesbury Capital PLC | 2023 Annual Report

113

Newburgh Street 
Corporate Governance

Composition, succession and evaluation

Board composition as at 31 December 2023

Gender

Age

44%

56%

11%

22%

34%

11%

22%

Female (4)

Male (5)

45-49 (1)

50-52 (2)

55-59 (3)

60-64 (1)

65+ (2)

Ethnic Group

22%

Board Independence 

78%

11%

22%

67%

Asian / Asian-British (2)

White British or other white 
(including minority-white groups (7)

Chair (1)

Executive Directors (2)

Non-Executive Directors (6)

Board skills and tenure as at 28 February 2024

Board Skills

Ian Hawksworth

Situl Jobanputra 

Jonathan Nicholls

Richard Akers

Ruth Anderson 

Charlotte Boyle

Board tenure

Leadership

Real estate and 
property

Hospitality, leisure 
and retail

































ESC







Corporate 
finance

Accounting/
finance

Fund 
management/
financial markets





























Year joined 

2010 2011

2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023

2024 
YTD

Length of time (to  
28 February 2024)

Chairman 

Jonathan 
Nicholls

2023 
(Shaftesbury 
PLC 2016)

Non-executive Directors 

Richard 
Akers 

Ruth 
Anderson

2023 
(Shaftesbury 
PLC 2017)

2023 
(Shaftesbury 
PLC 2020)

Charlotte 
Boyle

2017

Executive Directors 

Ian 
Hawksworth

2010

Situl 
Jobanputra

2017

114

Shaftesbury Capital PLC | 2023 Annual Report

1 year  
(Shaftesbury PLC – 
6 years 6 months)

1 year  
(Shaftesbury PLC – 
5 years 3 months)

1 year  
(Shaftesbury PLC –  
2 years 2 months)

6 years 5 months 

14 years 1 month

7 years 2 months

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Composition, 
succession and 
evaluation

Nomination Committee Report 
Following the excellent progress on the integration 
of our teams since the merger, a key focus has been 
the evolution of the Board and future below Board 
succession planning 

Jonathan Nicholls
Chairman

Dear shareholder

On behalf of the Nomination Committee, I am pleased to 
present our 2023 report.

Overview
During the year, we have focused on two main areas: Evolution 
of the Board and consideration of the below Board succession 
process and development of our team following completion 
of the merged team integration process.

Evolution of the Board
As a result of the merger, the Board comprised three 
Executive and seven Non-executive Directors. Following 
delivery of a number of post-merger integration activities, in 
conjunction with Chris Ward’s departure as Chief Operating 
Officer in December 2023, it was concluded that, in respect of 
the optimal size and efficiency of the Board, a smaller Board 
would be more effective and more reflective of the Company’s 
cost management ambitions. As a result of this conclusion, 
Non-executive Directors Helena Coles, Anthony Steains and 
Jennelle Tilling agreed to step down from the Board with effect 
from 31 January 2024 and Richard Akers became Chair of the 
Remuneration Committee with effect from 1 January 2024.  

As a result of the recent Board changes, as at the date of 
this report, 33 per cent of our Board directors are women. 
Cognisant of the Listing Rules targets for the Board to comprise 
at least 40 per cent women and for at least one of the roles 
of Chair, Senior Independent Director, Chief Executive and 

Chief Financial Officer be a held by a woman, the Committee 
will include these targets in its consideration of succession 
planning and the diversity, experience and skills required for 
the Board. The Committee has appointed executive search 
firm Russell Reynolds to assist the Committee when required. 
Russell Reynolds has no connection with the Company or any 
individual Director, other than to assist with the Non-executive 
Director search process.

Below Board development, 
talent pipeline and resourcing
As part of our oversight of the continued development of 
a diverse pipeline of talent for succession below the Board, 
our Head of HR reported to the whole Board on our learning 
and development framework and the planned talent 
development programmes across the business. In light of 
the merger of the two businesses, the Committee was also 
briefed on senior management succession planning. 

In line with the latest Parker Review recommendations for 
FTSE 350 companies, the Committee has set a target for  
10 per cent of the Executive Committee and their senior 
manager direct reports to identify with an ethnic minority 
category by 2027 and will keep this target under review.

Jonathan Nicholls
Chair of the Nomination Committee

28 February 2024

Shaftesbury Capital PLC | 2023 Annual Report

115

Monmouth StreetCorporate Governance  |  Composition, succession and evaluation

Nomination Committee members and attendance

Number of meetings attended (3 held1)

Jonathan Nicholls (Chair) 

Richard Akers

Ruth Anderson

Charlotte Boyle 

Jennelle Tilling 

2/2

2/2

2/2

3/3

2/2

Helena Coles

Anthony Steains

Ian Hawksworth2

Jonathan Lane3

Henry Staunton3

2/2

3/3

1/1

1/1

1/1

1.  One Nomination Committee meeting was held in 2023 prior to completion of the merger.
2.  As part of the merger it was agreed that post-merger the Nomination Committee should be comprised of only Non-executive Directors and as a result Ian 

Hawksworth could only attend a maximum of one meeting. 

3.  Jonathan Lane and Henry Staunton retired from the Board as a result of the merger on 6 March 2023 and could only attend a maximum of one meeting.

Key responsibilities

 ― Monitor and review structure, size and composition (including skills, knowledge, experience and diversity) of the Board 

and its Committees

 ― Ensure that there are appropriate plans in place for the orderly and effective succession of the Board and senior leadership team

 ― Oversee the development of a diverse pipeline for succession

 ― Keep Directors’ skills, experience and independence under consideration

 ― Lead the process for Board appointments

 ― Review the time commitment expected from Directors

 ― Oversight of the Board evaluation process

How the Committee operates

The Nomination Committee comprises the independent Non-executive Directors. Prior to the merger, the Committee 
comprised Henry Staunton, who acted as Chair of the Committee, Ian Hawksworth, Charlotte Boyle, Jonathan Lane and 
Anthony Steains. On completion of the merger, Jonathan Nicholls was appointed as Chair to the Committee, Richard Akers, 
Ruth Anderson, Helena Coles and Jennelle Tilling were appointed to the Committee, Jonathan Lane and Henry Staunton 
retired from the Board and Committee and Ian Hawksworth stepped down from the Committee. Helena Coles, Anthony Steains 
and Jennelle Tilling stepped down from the Board and Committee on 31 January 2024.

Independent executive search firms are engaged to assist us in our Executive and Non-executive succession planning and 
appointment processes as appropriate.

In making recommendations to the Board on Non-executive appointments, the Nomination Committee specifically considers 
the expected time commitment of the proposed Non-executive Director and other commitments they already have. Agreement 
of the Board is also required before a Director may accept any additional commitments to ensure possible conflicts of interest 
are identified and that Directors will continue to have sufficient time to devote to the Company’s affairs.

All Directors are subject to annual re-election, in accordance with the 2018 UK Corporate Governance Code, with the Committee 
considering the skills, knowledge and level of performance of all directors to recommend to the Board their re-election.

The Committee reviews its effectiveness annually.

Diversity and inclusion
The Board recognises that diversity of experience and 
perspective can bring benefits across the business.  
Shaftesbury Capital’s Board Diversity and Inclusion Policy 
aligns with the Committee’s aim of ensuring that the Board has 
the right mix of skills and experience to deliver Shaftesbury 
Capital’s strategy and reflects the Board’s view of the benefits 
of diversity which promotes diversity in the broadest sense, not 
just gender or ethnicity but also experience and skills.

At 31 December 2023, 44 per cent of our Board were women, 
and we had two Directors from an ethnic background. 
Whilst our Audit and ESC Committees are chaired by women, 
our senior Board positions are held by men. The Board 
considers that quotas are not appropriate in determining 
its composition and has, therefore, chosen not to set formal 
targets but keeps diversity under consideration in all aspects 
of Board composition, including the Board Committees and 
senior board positions, and is conscious of the Listing Rule 
targets in making all Board appointments. 

In conducting searches, the Nomination Committee works 
with executive search consultants that are required to provide 
a diverse selection of candidates for Board appointments 
taking into account our diversity policy and the Listing Rules 
targets, with selection based upon merit, objective criteria 
and alignment with our values.

Below Board level, we are proud that we have a strong 
representation from female employees across the business.  
52 per cent of our team are female and 64 per cent of our senior 
management is female. Whilst all appointments are made on 
merit and based on objective criteria, we recognise that diversity 
includes, but is not limited to gender, and we can do more to 
promote wider diversity. Following the merger and integration 
of the team, this is an area we will address in the coming year.

Initiatives we support to promote diversity, including within the 
real estate sector, include:

 ― being a member of Real Estate Balance, and its NextGen 

Committee, whose objective is to achieve a better gender 
balance at board and executive management level, in the 
real estate industry, by supporting the development of a 
female talent pipeline across the sector; and

 ― being a corporate sponsor of Freehold, and a member of 

AbilityRE, the BPF Diversity & Inclusion Champions network 
and the Business Disability Forum.

Looking ahead, the Nomination Committee will continue to 
develop and monitor succession plans both at the Board and 
senior management level and keep under review both the 
diversity of, and development programmes for, our talented team.

Sex or gender identity of Board and Executive Committee as at 31 December 20231

Number of Board 
members

Percentage of the 
Board

Number of senior 
positions on the 
Board (CEO, CFO, 
SID and Chair)

Number in Executive 
Management 
(ExCo)

Percentage 
of Executive 
Management  
(ExCo)

Men

Women

Other categories

Not specified/prefer not to say

5

4

0

0

56%

44%

0%

0%

4

0

0

0

3

1

0

0

75%

25%

0%

0%

Ethnic background of Board and Executive Committee as at 31 December 20231

Number of Board 
members

Percentage of the 
Board

Number of senior 
positions on the 
Board (CEO, CFO, 
SID and Chair)

Number in Executive 
Management 
(ExCo)

Percentage 
of Executive 
Management 
(ExCo)

White British or other White 
(including minority-white groups)

Mixed/Multiple Ethnic Groups

Asian/Asian British

Black/African/Caribbean/Black 
British

Other ethnic group, including Arab

Not specified/prefer not to say

7

0

2

0

0

0

78%

0%

22%

0%

0%

0%

3

0

1

0

0

0

1.  Data self-reported against the categories set out in LR 9 Annex 2.

Gender Diversity as at 31 December 2023 

3

0

1

0

0

0

75%

0%

25%

0%

0%

0%

Executive Committee (excluding 
the Executive Directors)

Direct reports into  
Executive Committee

All employees

50%

Male (1)

Female (1)

50%

52%

Male (11)

Female (12)

48%

36%

Male (37)

Female (66)

64%

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117

Corporate Governance  |  Composition, succession and evaluation

Director induction 
and development
In addition to tours of the portfolio, subsequent to the 
merger, an induction session was held for each of the 
Board’s Committees to familiarise the Directors with 
how the two respective companies’ Committees had 
previously operated and the proposed calendar of 
activities planned for the remainder of the year. 

The Chairman and the Committees together ensure 
that Directors keep their skills and knowledge up to 
date, to allow them to fulfil their roles on the Board 
and Board Committees. The General Counsel and 
Company Secretarial team regularly update the 
Board on legal and corporate governance matters, 
and information on training opportunities and seminars 
is circulated to Directors. Directors also receive 
periodic briefings from external advisers, for example 
in November 2023, the Audit Committee received 
a specific update from PwC on ESG developments 
and corporate reporting.  Directors may also take 
independent advice at the Company’s expense 
where they feel this appropriate.

Our Board evaluation process
In accordance with the recommendations of the 2018 
Code, we undertake a review of the effectiveness of 
the Board’s performance and that of its Committees 
and Directors every year, with an external evaluation 
held at least every three years. As both Capco and 
Shaftesbury had last undertaken external reviews in 
2020, it was agreed that an external evaluation of the 
Board, its Committees and individual directors should 
be undertaken in November 2023 by Elaine Sullivan 
and Lorna Parker of Manchester Square Partners 
LLP (“MSP”), and reported to the Board in February 
2024.  Elaine Sullivan, Lorna Parker and MSP do not 
have any other connection with Shaftesbury Capital 
or the individual Directors. The evaluation also 
considered the effectiveness of individual Directors, 
with feedback given to Directors by the Chair of the 
Board and feedback given to the Chairman by Richard 
Akers as Senior Independent Director, at the end 
of the process. In accordance with our three-year 
cycle, the performance evaluation for the year ending 
31 December 2024 will be internally facilitated by 
Richard Akers, our Senior Independent Director. 

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Shaftesbury Capital PLC | 2023 Annual Report

2023 Board evaluation

The Chairman and Group Company Secretary considered 
the approach to be taken and recommended that an 
external evaluation be undertaken by MSP based upon 
their proposed method and approach, experience, skills, 
references and any potential conflict of interest

The Nomination Committee approved the proposed timing 
and overall approach

The evaluation process was tailored to Shaftesbury 
Capital following discussions with the Chairman

The Company Secretarial team provided MSP with 
background information/Board and Committee papers to 
facilitate the review

The individual interviews with the Directors, General 
Counsel, Group Company Secretary and Company 
Secretary were conducted during October/November and 
typically lasted for 90 minutes

MSP attended the November Board and Audit, ESC, 
Nomination and Remuneration Committee meetings

The Report was shared with the Board at the February 
2024 Board meeting with MSP attending

Richard Akers as Senior Independent Director met with the 
Board to discuss the Chairman’s performance at the end 
of the February 2024 Board meeting

Feedback from the 2023 Board evaluation

Board and Committee papers were of a high standard. 
All Board members were well prepared and engaged at 
Board meetings and, recognising the timing of the merger 
and integration, good progress had been made in the 
Board and Committee activities.

Agreed actions following the February 2024 Board 
meeting included:

 ― Consideration of the skills required for the Board in 

connection with succession planning 

 ― Continued focus on succession and talent development

 ― Increased reporting on non-financial metrics

 ― Non-executive Directors to meet at the end of 

scheduled Board meetings

Audit, risk and 
internal controls 

Audit Committee report
The Committee’s role is to oversee the Group’s 
financial reporting, systems of risk management 
and internal controls and the internal and external 
audit relationships.

Ruth Anderson 
Chair

Dear shareholder

On behalf of the Audit Committee, I am pleased to present our 
2023 report. 

The Group’s significant accounting matters and key areas 
of assumptions and estimates together with how the Audit 
Committee addressed them are outlined on page 121. 
Following the completion of the Company’s merger with 
Shaftesbury PLC, a key focus for the Committee during the 
year was oversight of the completion accounting required in 
respect of the transaction which was discussed in advance of 
the half year results with the Group’s auditors. The merger also 
brought together two finance teams and the Committee received 
regular updates from the Joint Group Financial Controllers as 
unified accounting systems and internal controls were put in 
place. The Committee also gave consideration to the Group’s 
going concern assessment and viability statement, noting the 
refinancing during the year.

The valuations provided by the external valuers are a key 
determinant of the Group’s EPTRA NTA, and reviewing 
the valuation process, as well as considering the valuers’ 
independence continues to be one of the Committee’s key 
responsibilities. This year the Committee ensured that we had a 
good understanding of the approach taken by the valuers across 
the combined portfolio. Following our review, we are satisfied that 
the valuation process was robust, the valuers’ key assumptions 
were appropriate and that all the external valuers remain 
independent and objective.

The Committee now has oversight of the Group’s ESC reporting 
and, prior to its recommendation to the Board, reviewed the 
combined Group’s Task Force on Climate-related Financial 
Disclosures (“TCFD”) disclosures. More information on this can 
be found on page 66.

Ruth Anderson 
Chair of the Audit Committee 

28 February 2024

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119

Corporate Governance | Audit, risk and internal controls

Audit Committee members and attendance

Number of meetings attended (4 held1)

Ruth Anderson (Chair) 

Richard Akers 

Charlotte Boyle 

Helena Coles

3/3

3/3

4/4

3/3

Jennelle Tilling 

Jonathan Lane2

Anthony Steains

3/3

1/1

4/4

1.  One Audit Committee meeting was held in 2023 prior to completion of the merger.
2.  Jonathan Lane retired from the Board as a result of the merger on 6 March 2023 and could only attend a maximum of one meeting.

Key responsibilities

 ― Monitor the integrity of the Group’s financial reporting and consider significant judgements, assumptions and estimates 

made by management 

 ― Advise the Board on various statements made in the Annual Report, including those on viability, going concern, risks and 
controls and whether, when read as a whole, the Annual Report and Accounts is fair, balanced and understandable and 
provides the information necessary for shareholders to assess the Company’s performance, business model and strategy 

 ― Review the work of the external auditors, internal auditor and valuers 

 ― Responsible for the relationship with the external auditors and consideration of their reappointment, their reports to the 
Committee, performance, objectivity and independence, including the level of provision of non-audit services, and fees 

 ― Responsible for the relationship with the internal auditor and consideration of their reappointment, their reports to the 

Committee, performance, objectivity and independence 

 ― Review of the Company’s systems of risk management and internal control, including financial, operational and 

compliance controls 

 ― Review of the Company’s whistleblowing policy and procedures 

 ― Review of the reporting of the Group’s financial year-end Greenhouse Gas and environmental data disclosures and 

the TCFD disclosures

 ― Oversight of cyber security processes

How the Committee operates

The Audit Committee comprises the Independent Non-executive Directors. Prior to the merger, the Committee comprised 
Anthony Steains, who acted as Chair of the Committee, Charlotte Boyle and Jonathan Lane. On completion of the merger, 
Ruth Anderson was appointed as Chair to the Committee, Richard Akers, Helena Coles and Jennelle Tilling were appointed 
to the Committee and Jonathan Lane retired from the Board and the Committee. Helena Coles, Anthony Steains and 
Jennelle Tilling stepped down from the Board and Committee on 31 January 2024.

The biographies of the Committee members, set out on page 97, demonstrate the diversity of experience of the Committee 
members. Ruth Anderson, as a chartered accountant with many years of senior financial experience, satisfies the requirement 
to have appropriate, recent and relevant financial experience. 

During the year, at the Audit Committee Chair’s request, all or parts of meetings were attended by the Chief Financial Officer, 
members of the finance team, the external auditors, the internal auditor, the valuers and external advisers. The Chairman, 
Chief Executive, and other members of the senior management team were also invited to attend all or parts of meetings, 
as appropriate. 

The Committee Chair meets regularly with the external valuers of the wholly-owned portfolio, and the external auditors and 
internal auditor without management present, to discuss any matters which they may wish to raise. Audit Committee members 
are also invited to attend these meetings. 

Throughout the year, the Audit Committee Chair met with the Chief Financial Officer and members of the senior management 
team, as appropriate, to obtain a good understanding of key issues affecting the Group, which helped in her oversight of the 
agenda and discussion at meetings.

The Committee reviews its effectiveness annually.

Significant accounting matters and key areas of assumptions 
and estimate
The following were discussed at the Audit Committee this year.

Subject

Issue

How the Audit Committee addressed the issue

Accounting for the 
merger with Shaftesbury 
PLC and integration of 
finance systems

Valuation of the Group 
and its joint venture and 
associate property portfolio. 
Further information on 
the approach taken by 
the valuers in valuing the 
portfolio and a sensitivity 
analysis on equivalent yields 
and ERV is set out in note 14 
to the financial statements.

Portfolio and operating 
review: pages 19 to 39.

The accounting for the merger 
with Shaftesbury PLC required 
management to assess the 
contractual arrangements 
arising from the transaction and 
consider the requirements of 
IFRS 3 Business Combinations to 
assess the acquisition accounting. 
The accounting required significant 
judgements and estimates to be 
made, including: decision on the 
acquiring entity; assessing the 
date of completion; identifying any 
intangible assets acquired which 
are not recorded in the Shaftesbury 
PLC financial statements; fair value 
assessment of the identifiable 
net assets acquired; and the 
presentation of the resulting gain 
on bargain purchase.

Subsequent to the merger, 
a number of key integration 
workstreams were undertaken 
including: alignment of accounting 
policies; consolidation to one 
general ledger and accounts 
payable systems; integration of 
IT systems; and aligning internal 
controls across the Group.

The valuation of the property 
portfolio is a key determinant of 
the Group’s EPRA NTA, as well 
as indirectly impacting executive 
and employee remuneration. 
The valuation is conducted by 
independent valuers. However, 
valuations are inherently subjective 
and require significant estimates to 
be made including, but not limited 
to, market yields, ERVs and void 
periods. At 31 December 2023, 
the valuation of the wholly-owned 
property portfolio was £4.8 billion. 
The Group’s share of the property 
portfolio held in the joint venture 
and associate was £224.0 million.

Management provided detailed papers on accounting for 
the merger in advance of each Committee meeting so that 
at the meetings the Committee was able to discuss in detail 
and raise questions on the accounting treatments adopted. 
These included the technical elements to be taken into 
account in arriving at the judgement on the acquiring entity; 
also the existence, and presentation, of the gain on bargain 
purchase. With additional information from the external 
auditors on their work on accounting for the merger, 
the Committee was satisfied that the significant judgements 
and estimates were appropriate.

Following the merger, the Committee had oversight of the 
integration work streams relating to financial reporting, 
financial controls and integration planning, with management 
providing updates on issues and timing to the Committee 
at each meeting. The Committee was also able to raise 
more detailed questions with the Company’s IT specialists 
on systems integration. The Committee engaged internal 
audit to undertake a review of integration governance, 
which will report to the Committee in 2024.

The Audit Committee Chair met the valuers, without 
management present, to review the 30 June and 31 December 
valuations. In addition Cushman & Wakefield and CBRE, 
valuers of the wholly-owed portfolio, provided detailed 
papers to the Committee in advance of attending the July 
and February Committee meetings, when the Committee 
was able to discuss their papers and raise questions. 

The Committee considered the underlying assumptions 
used in the valuations and questioned the valuers on 
how the changing macroeconomic and interest rate 
environment had impacted the valuations. The Committee 
also considered analysis and commentary by management 
and an assessment by the external auditors. As a result of 
these reviews, the Committee concluded that the valuers 
are objective and independent, that the valuations had 
been carried out appropriately, and that the disclosures 
in respect of valuations were suitable for inclusion in the 
Group’s financial statements.

120

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121

Corporate Governance | Audit, risk and internal controls

Financial Reporting 
2023 Annual Report 
The Executive Directors have confirmed that they were not 
aware of any material misstatements in the Interim results and 
Annual Report. The external auditors confirmed that they had 
found no material misstatements in the course of their work. 

After reviewing reports from management and, following 
discussions with the external auditors and valuers, the 
Committee is satisfied that: 

 ― the processes used for determining the values of 

assets and liabilities have been appropriately reviewed, 
challenged and were sufficiently robust; 

 ― the financial statements appropriately addressed the 

significant assumptions and key estimates, both in respect 
of the amounts reported and the disclosures; 

 ― the Group has adopted appropriate accounting policies; and 

 ― both the external auditors, internal auditor and valuers 

remain independent and objective in their work. 

Viability and going concern 
The Committee considered the going concern statement in the 
Interim results and Annual Report, and the viability statement 
in the Annual Report. 

See page 75 for more information. 

Fair, balanced and understandable 
The Board as a whole is responsible for determining whether 
the 2023 Annual Report is fair, balanced and understandable, 
and provides the information necessary for shareholders to 
assess the Group’s performance, business model and strategy. 

The Committee discussed a report from the Chief Financial 
Officer and Joint Group Financial Controllers covering the 
Annual Report. 

The Committee considered whether the Annual Report, 
taken as whole: 

 ― included a clear explanation of the merger with Shaftesbury;

 ― explained how the macroeconomic conditions had impacted 

the Group’s operations and financial statements; 

 ― had been open and honest about the challenges, 
opportunities and successes throughout the year;

 ― provided clear explanations of our KPIs and how they link 

to our strategy and remuneration; 

 ― explained our business model, strategy and accounting 

policies simply, clearly and precisely; 

 ― incorporated clear sign posting to additional information 

where necessary; 

 ― had a consistent tone throughout the Annual Report; and 

 ― was in line with what had been reported and considered 

by the Board throughout the year.

The Committee considered whether the Annual Report: 

 ― was a fair, balanced and understandable assessment of 

the Group’s position and prospects; 

 ― provided the necessary information for shareholders to 
assess the Group’s performance, business model and 
strategy; and 

 ― had been written in straightforward language, without 

unnecessary repetition. The Committee advised the Board 
that it was satisfied that the Annual Report and Accounts 
was fair, balanced and understandable and provides the 
information necessary for shareholders to assess the 
Group’s performance, business model and strategy.

Internal Controls and risk 
management 
Risk, control and assurance 
The Executive Risk Committee, chaired by the Chief Executive, 
evaluates the Group’s strategic and emerging risks, associated 
controls and mitigating arrangements, reporting to the Board 
throughout the year. The Audit Committee receives regular 
updates on the Executive Risk Committee’s conclusions.

As part of its review of the control environment, the Audit 
Committee considers reports from management, the work 
undertaken by external advisers and feedback from the 
internal and external auditors. Key control observations, 
exceptions and management actions are reviewed and 
discussed. The Committee reports to the Board on its review of 
the Group’s systems of risk management and internal controls. 

Findings from the internal audit reviews and reports from the 
Chief Financial Officer and Joint Group Financial Controllers 
were presented to the Committee, and, on the basis of the 
results of these reports, the Committee considered the key 
controls to be working effectively.

The Board will consider the new reporting requirements of the 
UK Corporate Governance Code published in January 2024, 
during the coming year.

See pages 59 to 61 for more information on the Company’s risk 
management and internal controls. 

Internal audit 
BDO LLP (“BDO”) had been appointed to act as the Company’s 
internal auditor prior to the merger. Shaftesbury PLC did not 
have an internal audit function but appointed third parties 
to provide further assurance to supplement reviews of risk 
management and internal control arrangements undertaken 
by management, and their reports were made available to 
the external auditor. An internal audit plan for 2023 prepared 
by BDO had been approved prior to the merger, and the 
Committee approved a revised plan following completion of 
the merger. Reviews undertaken in the year included payroll, 
Lillie Square health and safety, asset management, property 
management, risk management, residential leasing, data 
protection and integration governance. 

The Committee reviews the work and effectiveness of the 
internal auditor, the internal audit plan, any matters identified 
as a result of internal audits and whether recommendations 
are addressed by management in a timely and appropriate way. 
The Committee is satisfied that the internal auditor continues to 
be independent and its services remain effective.

The internal audit partner has direct access to the Audit 
Committee Chair should he wish to raise any concerns outside 
formal Committee meetings. 

TCFD 
At the year end, the Committee reviewed the TCFD disclosures 
setting out the Group’s transitional and physical risks and 
opportunities relating to climate change. In particular, the 
Committee reviewed the short, medium, and long-term nature 
related to the risks and opportunities and considered that the 
approach adopted by the Group in assessing these risks and 
opportunities is appropriate and reasonable. 

The TCFD report can be found on pages 66 to 74.

Cyber security
During the year, the Committee received updates in relation 
to progress on the post-merger integration of IT systems, 
and actions being undertaken to enhance cyber security, 
including employee training and awareness.

Whistleblowing 
The Committee reviews the Group’s whistleblowing policy 
and procedures annually and reports on its findings to the 
Board. The Group’s whistleblowing procedures include an 
independent, confidential hotline through which employees 
or third parties can anonymously raise a matter of concern. 
Alternatively, employees or third parties can contact the 
General Counsel, the Company Secretary or the Audit 
Committee Chair. During the year, no whistleblowing instances 
were reported.

Oversight of audit quality
External auditors
The Company has complied with the provisions of the Statutory 
Audit Services for Large Companies Market Investigation 
(Mandatory Use of Competitive Tender Processes and Audit 
Committee Responsibilities) Order 2014. 

The Committee has primary responsibility for overseeing the 
relationship with the external auditors, which includes being 
satisfied that they remain effective and independent. Under this 
responsibility, the Committee reviews the performance of the 
auditors and their independence annually. 

PwC were first appointed as the Company’s external auditors 
in 2010, and, following a competitive audit tender process, 
were reappointed as external auditors in January 2020. 
The audit partner has been Andrew Paynter since January 
2020. At the 2023 AGM, shareholders re-appointed PwC as 
the external auditors for the year ended 31 December 2023 
and authorised the Audit Committee to determine the external 
auditors’ remuneration. 

Under current regulations, the Company is required to retender 
the audit by no later than the 2030 financial year.

Following the 2022 year-end audit, the Committee assessed 
the performance of the external auditors, their qualifications, 
expertise, resources, independence, and the effectiveness 
of the audit process including timely communication of audit 
matters. This assessment was undertaken through discussions 
with the Chief Financial Officer and Joint Group Financial 
Controllers and consideration of the feedback provided on the 
service provided by PwC during the audit. It was noted that a 
new director and manager had joined the audit team and that 
there had been early engagement on all key audit areas. PwC 
separately also confirmed their independence and confirmed 
to the Committee that: 

 ― they have internal procedures in place to identify any 
aspects of non-audit work which could compromise 
their role as auditors and to ensure the objectivity of 
the audit report; 

 ― the total fees paid by the Group during the year do not 
represent a material part of their firm’s fee income; and

 ― they consider that they have maintained audit independence 

throughout the year.

In assessing PwC’s continued audit independence, the 
Committee considered the level of non-audit fees. Factors 
taken into account included: 

 ― the nature of the work undertaken by PwC and consideration 

of the relevant independence threats and safeguards in 
place; 

 ― all of the non-audit services provided in the year were 

permissible under the UK Ethical Standard; 

 ― all non-audit work provided by PwC to Shaftesbury prior 
to the merger ceased on completion of the merger; and 

 ― PwC did not perform any other non-audit services for the 
year ended 31 December 2022 and 31 December 2023 
apart from the half year review and usual assurance work 
noted under Audit fees below. 

The Committee considered the depth of discussions held 
with the external auditors and how it had challenged the 
Group on its approach to significant assumptions and 
estimates. The Committee was satisfied that PwC had 
sufficiently challenged the Group throughout the year and 
that its relationship with PwC was one of openness and 
professionalism. The external Audit Plan, including updates 
on the risk assessment and areas of focus as appropriate is 
revisited by the Committee at each of the meetings and the 
Audit Committee Chair meets with the external audit partner 
in advance of all Audit Committee meetings. Management 
provides constructive feedback to the audit team during the 
course of the year and the external audit partner also reports 
to each Audit Committee without management present.

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123

Corporate Governance | Audit, risk and internal controls

The Committee concluded that: 

 ― it was satisfied with PwC’s performance throughout 

the year, the effectiveness of the external audit and the 
interaction and communication between the auditors and 
the Committee members; 

 ― it was satisfied with the auditors’ qualifications, expertise 

and resource; and 

 ― it remained confident that PwC’s objectivity and 

independence were not impaired by the provision of  
non-audit services. 

The Committee also considered the Financial Reporting 
Council 2022/23 Audit Quality Inspection results for PwC 
issued in July 2023. 

Audit fees 
Fees payable to the external auditors for audit and non-audit 
services are set out in note 6 to the financial statements on 
page 181. 

The Committee’s policy is that non-audit assignments 
are not awarded to the external audit firm if there is a 
risk that audit independence and objectivity could be 
compromised. Under our non-audit work policy, in line with 
the requirements of the FRC Ethical Standard, other than in 
exceptional circumstances, non audit fees should not exceed 
70 per cent of the audit fees over a rolling three-year period. 
The award of any non-audit assignment to the auditors in 
excess of the lower of £50,000 or 15 per cent of the estimated 
annual level of the auditors’ fees at that time is subject to prior 
approval of the Committee. Our Board Executive Directors have 
authority to approve non-audit assignments to the auditors 
below this threshold. 

Non-audit fees were 11 per cent of audit fees in the year ended 
31 December 2023 (2022: 12 per cent) and were 27 per cent 
(2022: 21 per cent) of the average audit fee for the preceding 
three years. The external audit fee for the audits of the Lillie 
Square and Longmartin joint ventures is £88,000 (2022: £57,000). 
The Group’s 50 per cent share of this was £44,000 (2022: £29,000). 

Independence and reappointment 
The Committee remains satisfied with the effectiveness 
of the external audit and its interaction with PwC. It also 
remains confident that PwC’s objectivity and independence 
are not impaired by the provision of non-audit services. 
The reappointment of the external auditors is reassessed annually.

124

Shaftesbury Capital PLC | 2023 Annual Report

Oversight of 
sustainability

ESC Committee report
The Committee oversaw ESC activity on 
behalf of the Board and monitored progress 
against our sustainability strategy and Net 
Zero Carbon commitment.

Charlotte Boyle
Chair

Dear shareholder

On behalf of the ESC Committee, I am pleased to present our 
2023 Report. The Committee was responsible for overseeing 
the Company’s ESC activity on behalf of the Board, to ensure 
delivery of the Company’s ESC activities. This included 
monitoring progress against our net zero carbon target and 
maintaining oversight of significant climate change related issues. 
The Committee had oversight of the Group’s ESC strategy and 
its implementation, and the Audit Committee has oversight of 
ESC reporting. This report sets out our activities during the year.

Approval of updated ESC strategy and 
Net Zero Carbon pathway 
Following completion of the merger with Shaftesbury, 
the Committee approved an updated ESC strategy for the 
combined business under which the Company will use a  
low-carbon retrofit approach to future proofing our buildings 
whilst preserving their heritage. Prior to the merger each 
business had made a commitment to become net zero 
carbon by 2030, and we are pleased to have reconfirmed this 
commitment, publishing an updated combined net zero carbon 
pathway in November 2023. The Committee received regular 
updates from management on the integration activities that 
were required to be completed in order for a combined 
pathway to be produced. Further information on our ESC 
strategy and net zero commitment can be found in the 
Sustainability Report on page 78 to 91.

ESC oversight
The Committee received regular updates on progress against 
the updated ESC strategy, including EPC ratings, and a pilot 
project using CRREM analysis to understand better how to 
optimise the carbon performance of our buildings.

The Committee also received updates on the Company’s 
community and charitable initiatives and matters that 
had been considered by the ESC Management Committee.

Climate risk and opportunities 
The Committee discussed the sustainability and climate 
risks and mitigating actions considered by the Executive Risk 
Committee. The Committee also reviewed the estimated cost 
quantification to meet MEES targets. Our climate risk reporting 
is on page 64 and our TCFD reporting is on pages 66 to 74. 

Future oversight of ESC matters
Following the publication of our updated combined net zero 
pathway and responsibility for our sustainability processes 
being integrated into our real estate investment management 
team, at our February 2024 Board meeting, it was agreed 
that, from the date of this report, ongoing oversight of ESC 
matters should be a matter for consideration by the whole 
Board. This includes consideration of climate-related risks 
and opportunities and implementation of the Group’s 
sustainability strategy and net zero pathway. Our Chief 
Executive will have overall responsibility, and day-to-day 
oversight will be undertaken by members of the Executive 
Committee and the senior management team, with regular 
reporting to the Board. Our sustainability team will continue 
to be responsible for recommending the strategic direction, 
focusing the business on key areas and our measuring and 
reporting processes. 

Charlotte Boyle
Chair of the ESC Committee 

28 February 2024

Shaftesbury Capital PLC | 2023 Annual Report

125

Corporate Governance | Oversight of sustainability

ESC Committee members and attendance

Number of meetings attended (4 held1)

Charlotte Boyle (Chair) 

Richard Akers

Helena Coles

Anthony Steains

4/4

3/3

3/3

4/4

Ian Hawksworth

Henry Staunton

Jonathan Lane

4/4

1/12

0/13

1.  One ESC Board Committee meeting was held in 2023 prior to completion of the merger.
2.  Henry Staunton retired from the Board as a result of the merger on 6 March 2023 and could only attend a maximum of one meeting. 
3.  Jonathan Lane retired from the Board as a result of the merger on 6 March 2023. Due to an unexpected and unavoidable commitment, Jonathan was unable 

to attend the meeting held prior to the merger.

Key responsibilities

 ― Overseeing the implementation of the Group’s sustainability strategy 

 ― Consideration of climate related risks and opportunities identified by the business and the process by which they are identified

 ― Community engagement and the Group’s Community Investment Fund 

 ― Reviewing associated policies and performance related to our net zero carbon commitments, environmental management, 

energy usage, climate change issues and local community support 

 ― Monitoring the impact of relevant sustainability, climate related legislation or regulatory requirements

 ― Reviewing the related statements in the Annual Report

How the Committee operates

The ESC Committee comprises two independent Non-executive Directors and the Chief Executive. The Committee currently 
comprises Charlotte Boyle who acts as Chair of the Committee, Richard Akers, and Ian Hawksworth. 

During the year, at the request of Charlotte Boyle, all or parts of meetings are attended by our Heads of Sustainability, 
as appropriate. The Chair of the Audit Committee may also be invited to attend meetings, when appropriate.

The Committee reviews its effectiveness annually.

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Remuneration

Directors’ remuneration report
“The Committee undertook a comprehensive review 
of remuneration post-merger to ensure the Policy 
and its application are aligned with operational 
performance and strategic progress, stakeholders’ 
interests and the Company’s culture”

Dear shareholder

I am pleased to present our 2023 Directors’ remuneration report. 

The merger of Capco and Shaftesbury completed on 6 March 
2023. In anticipation of the merger, the Capco Remuneration 
Committee gave careful consideration to the impact of the 
merger on remuneration at Capco. Details of the treatment of 
the outstanding awards were set out in last year’s remuneration 
report and summarised in the prospectus for the merger 
transaction, with both the report and the transaction approved 
by shareholders. These are reported again on page 144.  
The 2021 and 2022 Performance Share Plan (“PSP”) awards vested 
prior to completion of the merger and details of their respective 
vesting outcomes were provided in last year’s remuneration 
report. The value of this previously reported merger-related 
remuneration, which makes up over 50 per cent of this year’s 
single figure values, vested after the publication of the 2022 annual 
report and is, therefore, included in this year’s reporting.

A new Directors’ Remuneration Policy was put to shareholders 
for approval at the Company’s AGM in June 2023. Prior to 
the merger the Capco Remuneration Committee determined 
that it was appropriate to make only minimal changes to the 
2020 Capco Policy to enable the Remuneration Committee 
representing the combined businesses (the “Committee”) 
to conduct a full review following completion of the merger. 

Following completion of the merger, Jennelle Tilling, the Chair 
of the former Shaftesbury Remuneration Committee and Chair 
of the Shaftesbury Capital Remuneration Committee until 
31 December 2023, led this review and we are grateful for the 
views received from shareholders which have helped shape our 
proposals. Details of our approach to remuneration in 2024 is 
set out below. In addition, I also set out the matters normally 
considered each year, including pay outcomes for 2023 under 
the annual bonus plan and our approach to wider employee pay. 

Review of remuneration across 
the Company
The Remuneration Committee’s comprehensive review of senior 
executive pay arrangements alongside an exercise to harmonise 
pay across the two legacy businesses, incorporated the views 
of each of the Executive and Non-executive Board members 
and those elicited from shareholders shortly after the merger. 

Richard Akers
Chair

Directors’ Remuneration Policy
The Remuneration Committee concluded that the current 2023 
Policy remains appropriate and aligned with the Company’s 
strategy and stakeholders for the remaining two years 
of the three-year Policy period. In arriving at this conclusion, 
the Committee considered the following matters. 

Structure of executives’ remuneration 
packages – retaining performance shares
Both legacy businesses operated the same incentive structure 
comprising fixed pay, an annual bonus (with part deferred) and 
annual grants of performance shares. As part of the review, 
the Committee considered in depth the optimal structure – 
in particular the choice between performance shares and 
restricted shares – in the context of a challenging and uncertain 
macroeconomic backdrop and the Board’s desire to further 
enhance a high-performance, professional, inclusive and 
entrepreneurial culture. 

The Committee concluded that, on balance, retaining the 
current pay structure for the remaining two years of the Policy 
period is its preferred route. Retaining a performance-related 
long-term incentive scheme aligns with our ambitions to target 
efficiencies and further opportunities as we move beyond 
the initial stage of post-merger integration. The Committee, 
however, will continue to monitor internal and external views 
on the choice of long-term incentive vehicle and will revisit this 
as part of the review ahead of a Policy vote in 2026.

All permanent employees below Board level will continue to 
participate in the annual bonus scheme and have the potential 
to receive awards under the PSP, ensuring alignment across all 
our employees.

Governance commitments – change 
of control and malus and clawback 
provisions
Whilst shareholders will not be asked to approve a new Policy 
at the 2024 AGM, the Committee feels it is appropriate to 
make additional commitments to address issues raised by 
our shareholders which ensures market alignment on change 
of control provisions under the PSP and robust malus and 
clawback provisions to align with good practice. 

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 ― Change of control: a minority of shareholders raised 
the discretion available to the Committee to override 
performance assessment on vesting for a change of control 
as an area of concern. In light of this, the Committee pledges 
that in the event of a change of control during the remainder 
of the Policy period, any unvested PSP awards would be 
performance tested at the date of the change of control. 
This will be included in the next Policy for approval in 2026. 
For completeness and, as previously disclosed, on the merger 
unvested Capco long-term incentive awards were tested for 
performance prior to determining their vesting outcomes.

 ― Malus and clawback: the Committee reviewed the recovery 

and withholding provisions attached to Shaftesbury Capital’s 
incentive schemes and will introduce the following changes 
from 2024:

 ― Malus and clawback will apply to the cash portion of the 
annual bonus (previously malus provisions applied solely 
to the deferred bonus).

 ― The trigger events will be updated to include gross 

misconduct of the participant; events which have brought 
any member of the Group into material disrepute; material 
misstatement in the accounts of the Company; calculations 
based on errors or misleading information; and the Company 
becoming insolvent or otherwise suffering a corporate 
failure so that shares cease to have material value.

The changes will bring our provisions in line with prevailing 
market and good practice. The changes will apply to 2024 
incentives and will be implemented through amendments 
to the PSP rules, grant documentation and bonus letters. 
The Committee expects that clawback would be enforced 
initially by the application of malus to unvested awards, 
and subsequent clawback of vested awards as appropriate.

Implementation of Policy in 2024
 ― Salaries: For 2024, Executive Directors’ salaries will increase 

by 3 per cent which is lower than the wider workforce 
underlying increase of 4.3 per cent. The Committee is aware 

Incentive scheme performance measures

of current sensitivities concerning salary increases and is 
comfortable that this increase is warranted in light of the 
increased scope of their roles, the significant achievements 
in harmonising the two businesses post-merger, and in the 
context of it being lower than the increase provided to the 
wider workforce.

 ― Incentives: Executive Directors’ incentive opportunities for 2024 
will remain unchanged. The annual bonus opportunity will be 
150 per cent of salary and it is intended that conditional PSP 
awards will be granted at 300 per cent of salary, in line with 
the current Policy.

The Committee has chosen metrics and weightings which 
support the medium-term growth objectives of the business 
and provide an appropriate balance between input and output 
metrics, financial and sustainability goals, and absolute and 
relative measurement. The measures support the specific 
priorities set out at the November 2023 Investor Event. 

As a consequence of combining two businesses, further work 
is required in 2024 to re-validate our science-based targets for 
sustainability and determine an appropriate baseline. Once 
completed, the Committee will consider if and how a carbon 
metric might feature in future long-term incentive grants.

Employees
The Committee is provided with updates on remuneration 
decisions taken for the wider employee population. During the 
year, this included a briefing on the below Executive Committee 
remuneration strategy and structure implemented with effect 
from 1 July 2023. The Committee takes its decisions with the 
wider employee population in mind and is aware of the impact 
of decisions taken on the Company as a whole.

The remuneration structure for Shaftesbury Capital’s 
employees broadly aligns with that of the Executive Directors, 
with employees being eligible for a discretionary bonus and 
PSP awards, as well as salary, pension and employee benefits. 
In addition to Executive Director reports to the Board, during 
the year the Chairman met with 20 employees to discuss the 

2024 Annual bonus

2024 PSP

EPRA Net tangible assets (NTA) per share (25%)

 ― A key measure driving the long-term potential of our assets. 

Earnings per share (EPS) (30%)

 ― Rewards value growth in net rental income as well as managing costs. 
Upweighted from 25% in 2023 to reflect the importance of delivering 
income growth, cost savings and operating efficiencies.

Relative Total Property Return (TPR) (20%)

 ― Rewards the additional value created by management over and above any 

changes in value from tracking the property market as a whole, as measured 
by the widely-used MSCI Total Return All Property Index.

Non-financial (Corporate and sustainability) (25%)

 ― Bespoke, tailored strategic objectives for each Director and the delivery of 

common sustainability goals.

The Committee retains discretion under the annual bonus to amend the 
payout to ensure it appropriately reflects underlying performance.

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Shaftesbury Capital PLC | 2023 Annual Report

Relative Total Shareholder Return (TSR) 
(50%)

 ― Measured relative to real estate sector 

peers and reflects the total returns delivered 
to shareholders.

Total Accounting Return (TAR) (50%)

 ― Rewards growth in EPRA NTA and dividends 
paid to shareholders to the extent returns 
exceed real estate sector peers.

The Committee retains the ability under the 
Policy to exercise downward discretion under 
the PSP when determining the proportion of 
an award that vests.

integration of the businesses and updated the Non-executive 
Directors on feedback received. Our employee engagement 
forum, attended by Charlotte Boyle, also provides feedback to 
the Board. On its launch to the business, employees received 
a presentation on the new remuneration structure, including 
its alignment with the Executive Directors. Key elements of 
employee remuneration for 2024 include:

 ― Salary increases which took place with effect from 
1 January 2024 are c. 4.3 per cent on average

 ― Promotional salary increases will be on top of these 

inflationary increases and have regard to market levels for 
the new roles

 ― All permanent employees participate in the annual bonus 

scheme and will receive annual bonuses in respect of 2023 
performance based on the financial targets (in line with those 
for the Executive Directors) and non-financial objectives.

 ― Reflecting our inclusive culture and our desire to align all 

employees with long-term goals, all permanent employees 
received PSP awards in 2023 based on the same measures 
as the Executive Directors 

 ― All permanent employees will be eligible to receive annual 

bonuses and PSP awards in 2024

 ― The employer pension contribution rate of 17.5 per cent of 

salary applies to all employees

Chairman and NED fees
Jonathan Nicholls became Chairman of the merged business 
in March 2023 and his fee was set at the same level as his 
predecessor, which had not been increased since May 2020. 
The Committee has set his fee at £310,000 which takes into 
account his significant time commitment, market rates and his 
experience. The Board, excluding the Non-executives, have sought 
to harmonise Non-executive Director fees and the changes are set 
out in the Annual Report on Remuneration on page 149.

Performance measurement in 2023 
and annual bonus outcomes
We have had an excellent start as a newly merged company. 
The team has come together to deliver a strong performance with 
growth in annualised rent and ERV, a strong pipeline of demand 
and significant cost savings across the business. Despite the 
challenging macroeconomic backdrop, management’s actions in 
ensuring the resilience of our exceptional portfolio also helped 
negate the widening of yields in relation to our valuation. These 
actions resulted in our 2023 annual bonus underlying EPS and 
TPR targets being met in full. EPRA net tangible assets per share, 
largely affected by the widening of yields, was between threshold 
and target resulting in a 40 per cent payout against this metric. 
Altogether, our performance against the financial measures 
delivered 80 per cent of the 75 per cent bonus opportunity 
allocated to these three financial measures. 

Alongside delivering a strong performance, our team have 
worked tirelessly pre and post-merger to undertake a range 
of workstreams including revisiting of the Group’s purpose 
and values, the effective integration of the two businesses 
encompassing the integration of the two teams and underlying 
processes and relocation to one office, the rotation of assets, 
the early refinancing of the £576 million unsecured loan arranged 
at time of the merger, and ensuring our continued commitment 

to sustainability with our updated Net Zero Carbon Pathway. 
The non-financial targets for the Executive Directors were 
assessed at between 90 and 100 per cent of the 25 per cent 
opportunity allocated to these measures, reflecting each of 
the Executive Directors’ efforts for the periods they were on 
the Board in achieving their strategic, financial, integration, 
operational and ESC objectives. The progress we have made 
this year means the business is now well positioned to deliver 
on the longer-term and broader benefits of the merger.

The Committee believes the annual bonus outcome for 2023 
is a fair reflection of the strong performance during the year. 
No discretion was used in determining the formulaic outcomes.

There were no PSP awards capable of vesting based on 
performance for the year ending 31 December 2023. The first 
PSP award for the combined business was granted in 2023 and 
these will vest in 2026 subject to performance for the year 
ending 31 December 2025.

Executive Director changes in the year
After 12 years with the business, Chris Ward, Chief Operating 
Officer of the Company and formerly the Chief Financial Officer 
of Shaftesbury PLC, stepped down from the Board and left the 
Company on 22 December 2023. Chris has been treated as a 
good leaver by the Committee and will receive a pro-rated bonus 
for 2023, part of which will be deferred in shares for three years. 
He received PSP awards in 2023 and these will vest in 2026 
subject to the achievement of performance conditions and a 
pro-rata time reduction. Vested awards will be subject to a further 
two-year holding period. Chris had a 12-month notice period and 
in line with our Policy and his service agreement, he will receive 
monthly payments comprising salary, benefits and pension for the 
unexpired notice period.

After three years on the Board, in connection with the merger 
with Shaftesbury PLC, Michelle McGrath stepped down as 
an Executive Director and joined the Executive Committee 
of the Company with effect from completion of the merger 
on 6 March 2023. Michelle’s remuneration for the period she 
served on the Board, including her PSP awards which vested 
prior to completion of the merger and pro-rated bonus for 
2023 are disclosed in this report. As an employee, Michelle 
continues to receive her base salary, pension and benefits 
and participates in the Company’s incentive arrangements. 

Conclusion
As explained within this report, the Committee has determined 
the current Policy remains fit for purpose but that certain 
commitments should be made to address issues raised by 
some shareholders to ensure market alignment. I would like 
to thank shareholders that participated in the consultation 
exercise, and we hope that you will continue to support our 
approach to remuneration and the resolution to approve the 
remuneration report which will be tabled at the 2024 AGM. 
If you have any questions on this report, please feel free to 
direct them to me via the Group Company Secretary.

Richard Akers
Chair

28 February 2024

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Remuneration Committee members and attendance

Number of meetings attended (8 held1)

Richard Akers (Chair) 

Ruth Anderson

Charlotte Boyle 

Helena Coles

6/6

6/6

8/8

6/6

Jennelle Tilling 

Jonathan Lane2

Anthony Steains

Henry Staunton2 

6/6

2/2

8/8

2/2

1.  Two Remuneration Committee meetings were held in 2023 prior to completion of the merger.
2. 

 Jonathan Lane and Henry Staunton retired from the Board as a result of the merger on 6 March 2023 and could only attend a maximum of two meetings.

Key responsibilities

 ― Determine the Remuneration Policy for Executive Directors, and the remuneration framework for senior management

 ― Monitor the appropriateness of the Remuneration Policy

 ― Ensure the Executive Directors are remunerated fairly and responsibly, aligned to the long-term interests of the Company

 ― Set the remuneration of the Chairman, Executive Committee and designated senior management, including the Group 

Company Secretary

 ― Keep under review employee remuneration, related policies and alignment of incentives and rewards with the Company’s 

culture and values

 ― Consider the appropriateness of the Directors’ remuneration framework compared with arrangement for other employees

 ― Review and approve the performance targets and outcomes (using discretion where appropriate) for the annual bonus 

scheme and PSP

 ― Ensure that the remuneration report and disclosures are easy to read and understandable

 ― The appointment of, and relationship with, the Company’s remuneration adviser

How the Committee operates

The Remuneration Committee comprises the Independent Non-executive Directors. Prior to the merger, the Committee 
comprised Jonathan Lane, who acted as Chairman of the Committee, Charlotte Boyle, Anthony Steains and Henry Staunton. 
On completion of the merger, Jennelle Tilling was appointed as Chair to the Committee and Richard Akers, Ruth Anderson and 
Helena Coles were appointed to the Committee. Jonathan Lane and Henry Staunton retired from the Board and the Committee 
upon completion of the merger. On 1 January 2024, Richard Akers was appointed as Chairman of the Committee and Helena 
Coles, Anthony Steains and Jennelle Tilling stepped down from the Board and Committee on 31 January 2024. 

Korn Ferry, appointed by the Committee in 2020 following a competitive process, advised the Board for the first nine months 
of the year. FIT Remuneration Consultants LLP, an independent remuneration consultancy was engaged by the Committee in 
September 2023 following a tender process and, as instructed by the Committee, supported the Committee’s review of the 
Company’s Remuneration Policy and provided advice on the remuneration of the Executive Directors, together with regular 
market and good practice updates.

The Company’s remuneration advisers attend all or part of the Committee meetings as appropriate. In addition, some 
meetings, or parts of the meetings are attended by the Chief Executive, the Chief Financial Officer, Group Company Secretary, 
Company Secretary and the Company’s Head of HR in relation to employee remuneration and related policies. No executive 
participates in discussions or decisions regarding their own remuneration.

The Committee reviews its effectiveness annually.

Supporting clarity, simplicity, proportionality, and predictability and ensuring risk mitigation 
and alignment to culture

The table below explains how both the current Remuneration Policy, and the Committee’s practice in applying the Policy over the 
year under review, address the factors set out in Provision 40 of the 2018 UK Corporate Governance Code:

Clarity

Simplicity

Risk

 ― Clarity and transparency is achieved 

through a combination of explanations 
for decisions taken and disclosure of 
the nature and weighting of annual 
bonus and PSP performance measures.

 ― The Remuneration Policy and its 

implementation look to support the wider 
Shaftesbury Capital business strategy.

 ― Achieved by Executive Directors’ 
remuneration being composed 
of a limited number of elements 
designed to balance the retention and 
incentivisation of Executive Directors 
with the delivery of strategy and 
shareholder returns.

 ― Executive Director remuneration is 
composed of four elements: base 
salary, pension and other benefits, 
annual bonus and PSP.

 ― A range of features of Executive 
Directors’ remuneration assist in 
mitigating the risks of excessive rewards 
and inappropriate behaviour.

 ― Executive Directors are expected to 
build a material shareholding which 
must be maintained for a period 
following departure, which aligns 
them with the long-term interests of 
Shaftesbury Capital.

Predictability

Proportionality

Alignment to culture

 ― Some of the same features of Executive 
Directors’ remuneration arrangements 
that mitigate risk also ensure that 
outcomes are within a predictable range.

 ― Shareholders are provided with 

potential values which can be awarded 
to Executive Directors under the annual 
bonus and PSP.

 ― Achieved through strong links between 
Executive Directors’ remuneration and 
corporate performance.

 ― Achieved through strong links between 
Executive Directors’ remuneration and 
Shaftesbury Capital’s values:

 ― Take a responsible long-term view

 ― Act with integrity

 ― Take a creative approach

 ― Listen and collaborate

 ― Make a difference

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131

Shaftesbury Capital PLC | 2023 Annual ReportCorporate Governance | Remuneration

1. Directors’ Remuneration Policy
This section of the Directors’ Remuneration Report sets out Shaftesbury Capital’s Directors’ Remuneration Policy which took effect 
following the 2023 AGM on 15 June 2023, when it was approved by shareholders. The Remuneration Policy can also be found 
on our website: https://www.shaftesburycapital.com/en/about-us/corporate-governance/remuneration-policy.html. Details of 
actual remuneration paid, share awards made, and the approach to remuneration for 2023 are set out within the Annual Report 
on Remuneration, which starts on page 140. While the 2023 shareholder-approved Policy will continue to apply in 2024, certain 
pledges have been made in how the Policy will be operated and these are set out in the Remuneration Committee Chair’s letter.

1.1 Remuneration policy
The key objectives of the Company’s Remuneration Policy are to:

 ― Strongly align executive and shareholder interests

 ― Underpin an effective pay-for-performance culture

 ― Support the retention, motivation and recruitment of talented people who are commercially astute

 ― Encourage executives to acquire and retain significant holdings of Shaftesbury Capital shares

The Committee aims to achieve an appropriate balance between fixed and variable remuneration, and between variable remuneration 
based on short-term and longer-term performance. Fixed remuneration includes base salary, benefits and pension. Variable remuneration 
includes an annual bonus, of which part is deferred in shares, and awards under the Performance Share Plan (“PSP”).

The Remuneration Policy is aligned to the strategy and nature of the Company, and reflects the importance of total return and the 
long-term nature of Shaftesbury Capital’s business, rewarding the Executive Directors for delivering strong performance against the 
Company’s key performance indicators (“KPIs”).

In order to avoid any conflict of interest, remuneration is managed through well-defined processes ensuring that no individual is 
involved in the decision-making process related to their own remuneration. In particular, the remuneration of all Executive Directors 
is set and approved by the Committee; none of the Executive Directors are involved in the determination of their own remuneration 
arrangements.

Each year, with the support of external advisers, the Committee undertakes a review of the remuneration of the Executive Directors. 
It has oversight of the remuneration of the senior managers immediately below Board level, and the Company Secretary. It 
considers the responsibilities, experience and performance of the Executive Directors and pay across the Group.

The Policy was approved by shareholders at the 2023 AGM and applies to incentive awards with performance periods beginning on 
1 January 2023. Payments to Directors can only be made if they are consistent with a shareholder approved Policy or amendment 
to the Policy.

Details of each element of remuneration, its operation, purpose, link to strategy and performance metrics are set out in this section.

1.2 Executive Director policy table
The table below summarises each of the components of the remuneration package for the Executive Directors:

Purpose and link 
to strategy 

Base salary
To provide an 
appropriately 
competitive base 
salary, whilst placing 
emphasis on the 
performance-
related elements 
of remuneration. 
The Committee 
believes base salary 
for high-performing 
experienced Executive 
Directors should be at 
least median.

Operation

Maximum opportunity

Performance metrics

The Committee considers 
individual and Company 
performance when setting 
base salary, as well as the 
general increase awarded 
other employees

Base salaries are normally reviewed on an 
annual basis, with any increase normally taking 
effect from 1 April. The Committee reviews base 
salaries with reference to:

Base salary increases will be applied in line with 
the outcome of the review and will normally be in 
line with increases awarded to other employees. 

 – Other property companies (including the 

constituents of the long-term incentive plan’s 
comparator group)

 – UK companies of a similar size 
 – Each Executive Director’s performance and 

contribution during the year

 – Scope of each Executive Director’s 

responsibilities

 – Changes to the remuneration and overall 

conditions of other employees

When reviewing base salaries, the Committee 
is mindful of the gearing effect that increases 
in base salary will have on the potential total 
remuneration of the Executive Directors.

However, the Committee may make additional 
adjustments in certain circumstances to 
reflect, for example, an increase in scope or 
responsibility, development in role, to address 
an increase in size or complexity of the 
business, to address a gap in market positioning 
and/or to reward the long-term performance 
of an individual. For the purposes of stating 
a maximum as required by the remuneration 
regulations, no increase will be applied to an 
Executive Director’s base salary if the resulting 
base salary would be above the upper quartile 
base salary for CEOs at companies in the 
FTSE 350.

Benefits
To be appropriately 
competitive with 
those offered 
at comparator 
companies.

Benefits will be in line with those offered to 
some or all employees and may include private 
dental and health care, life insurance, personal 
accident cover, travel insurance, income 
protection, and a car allowance, which may 
be paid in cash. 

Directors may participate in flexible benefit 
arrangements offered to other employees, 
including the ability to buy or sell annual leave. 
Directors may receive seasonal gifts and a gift 
on leaving the Board (including payment of any 
tax thereon), in appropriate circumstances. 

Other benefits may be introduced from time 
to time to ensure the benefits package is 
appropriately competitive and reflects individual 
circumstances. For example, Directors may be 
offered relocation and/or expatriate benefits 
should a Director be required to relocate as a 
result of emerging business requirements.

Shaftesbury Capital offers a defined contribution 
pension scheme. 

Executive Directors may elect to be paid some 
or all of their entitlement in cash.

Pension
To be appropriately 
competitive with that 
offered by comparator 
companies.

N/A

Set at a level which the Committee considers 
appropriate in light of relevant market practice 
for the role and individual circumstances. The 
cost of all benefits will not normally exceed 10 
per cent of base salary, with the exception of 
any future expatriate and/or relocation benefits, 
which would be disclosed in the Annual Report 
on Remuneration. Any reasonable business-
related expenses (including tax thereon) can be 
reimbursed if determined to be a taxable benefit. 

The maximum contribution for any Executive 
Director will be in line with the level available 
for other employees at any given time (which is 
currently 17.5 per cent of salary).

N/A

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Shaftesbury Capital PLC | 2023 Annual ReportOperation

Maximum opportunity

Performance metrics

1.3 Notes to the policy table performance measurement selection

Corporate Governance | Remuneration

Purpose and link 
to strategy 

Annual bonus
To incentivise and 
reward performance.
The Committee 
selects performance 
measures and targets 
each year to reinforce 
the strategic business 
priorities for the year.
The deferral into 
shares of 40% of 
any annual bonus is 
designed to further 
align executives 
with shareholders’ 
interests.

Performance Share 
Plan ‘PSP’
To incentivise and 
reward long-term 
outperformance, and 
help retain Executive 
Directors over the 
longer-term.

The annual bonus arrangements are reviewed 
at the start of each financial year to ensure 
performance measures and weightings are 
appropriate and support the business strategy. 

The Committee reviews performance against the 
annual bonus targets but has the ability to take 
into account broader factors and, subject to the 
150 per cent of salary maximum, may exercise 
two-way discretion to ensure that the annual 
bonus awarded properly reflects the performance 
of the Company and each Director. 

The rationale for award of bonuses will be 
explained in the Directors’ Remuneration Report. 

Bonus may be deferred in Shaftesbury Capital 
shares or nil-cost options for three years under 
the Performance Share Plan without further 
performance conditions but subject to risk of 
forfeiture should an Executive Director leave the 
Company in certain circumstances. 

Directors may be entitled to be paid dividend 
equivalents on deferred bonus. Deferred bonus 
is subject to malus as described in the notes to 
this table.

Executive Directors are eligible to receive 
awards of shares under the PSP, which may be 
made as awards of shares or nil-cost options, 
at the discretion of the Committee. 

In assessing the outcome of the performance 
conditions, the Committee must satisfy itself 
that the figures are a genuine reflection of 
underlying financial performance, and may 
exercise downward discretion when determining 
the proportion of an award that will vest. 

Dividend equivalents may be paid. The Committee 
has the discretion in certain circumstances to 
grant and/or settle an award in cash. In practice 
this will only be used in exceptional circumstances 
for Executive Directors. 

PSP awards are subject to malus and clawback 
as described in the notes to this table.

The maximum bonus opportunity for Executive 
Directors is 150 per cent of annual salary 
with a bonus of 75 per cent of salary payable 
for achieving target levels of performance. 
No bonus is payable for below threshold 
performance. The payment for threshold 
performance will not exceed 10 per cent of 
maximum. Awards are made on a straight-line 
basis for performance between threshold and 
target, and on a separate straight-line basis for 
performance between target and maximum.

Executives’ performance 
is measured relative to 
challenging one-year targets 
in key financial, operational 
and strategic measures. 
The measures selected and 
their weightings may vary 
each year according to the 
strategic priorities. At least 
75 per cent of the bonus 
will be measured against 
financial performance.

The maximum grants which may be made to 
participants as awards or nil-cost options are 
300 per cent of salary. 

25 per cent of an award vests for threshold 
performance, with full vesting taking place for 
equalling or exceeding maximum performance 
conditions and straight-line vesting between 
threshold and maximum.

PSP awards usually vest 
on the third anniversary of 
the date of grant, and are 
subject to a two-year post-
vesting holding period. 

The vesting of awards is 
usually subject to continued 
employment and the 
Company’s performance 
over a three-year 
performance period. 

It is intended that the 
performance measures 
that will apply to the 
2023 awards will be split 
equally between relative 
Total Return and relative 
Total Shareholder Return 
metrics vs. FTSE 350 
REITs. The performance 
measures, weightings and 
targets which apply to the 
PSP are reviewed by the 
Committee annually and, 
subject to consultation 
with shareholders, the 
Committee has discretion 
to make changes to the 
measures, the weightings 
and/or the comparator 
group for future awards 
to ensure that they remain 
relevant to the Company 
strategy and are suitably 
stretching.

All employee share 
schemes

The Company does not currently operate any 
all employee share schemes. However, if such a 
scheme were introduced the Executive Directors 
would be able to participate on the same terms 
as other employees.

In line with HMRC-approved limits.

Annual bonus scheme

Executive Directors may earn bonuses depending on the Company’s financial performance and performance against individual 
performance targets designed to deliver strategic goals. The current structure of the annual bonus performance conditions is 
illustrated within the Annual Report on Remuneration on page 148. The financial performance measures and the importance of each 
are set out in the table below. The Remuneration Committee has discretion to change the performance conditions in the annual 
bonus, but within the bounds set out in the Remuneration Policy Table.

The annual financial performance measures and targets are set by the Committee usually in the first quarter of each year following 
an analysis of external and internal expectations compiled by the Committee’s independent adviser. The Committee sets targets it 
believes to be appropriately stretching, but achievable.

Why are the current annual bonus performance measures appropriate for Shaftesbury Capital?

Measure

Reason

EPRA Net Tangible Assets 
per share (NTA)

Underlying Earnings per 
share

Relative Total Property 
Return

Considered by the Committee to be an important driver of value creation for Shaftesbury Capital.

Rewards value growth in net rental income as well as the management of administration, financing and other costs.

Rewards the additional portfolio value created by management over and above any changes in value from tracking the 
property market as a whole, as measured by the MSCI Total Return All Property Index, an external benchmark widely used in 
the property industry.

Long-term incentives

The performance conditions for the PSP currently comprise two measures:

 ― Three-year relative Total Return (TR, growth in NTA plus dividends)

 ― Three-year relative Total Shareholder Return (TSR, increase in price of an ordinary share plus dividends)

The Committee believes that these two measures are currently the most appropriate measures of long-term success for Shaftesbury 
Capital as long-term relative performance provides an appropriately objective and relevant measure of Shaftesbury Capital’s 
success, which is strongly aligned with shareholders’ interests.

The Committee believes that NTA growth is an important internal measure of success for Shaftesbury Capital at this time. 
Accordingly, the Committee considered it appropriate to reward NTA performance in both the short- and long-term incentive 
arrangements, with a one-year absolute NTA target being used in respect of the annual bonus arrangements and three-year relative 
NTA (as the main component of three-year Total Return) being used in respect of the long-term incentives.

A significant element of the Company’s NTA is the value of properties which are based on independent external valuations carried 
out in accordance with RICS Valuation Professional Standards.

Relative TSR helps align the interests of Executive Directors with shareholders by incentivising share price growth and, in the 
Committee’s view, provides an objective measure of the Company’s long-term success.

The current long-term incentive performance conditions are summarised within the Annual Report on Remuneration on page 149. 
Performance is measured relative to a bespoke comparator group of property companies and Shaftesbury Capital. 

In order for any awards to vest, the Committee must also satisfy itself that the TR and TSR figures are a genuine reflection of 
underlying financial performance. In assessing the extent to which the performance conditions have been met, the Committee 
consults with its independent remuneration adviser. The calculation of the returns is also reviewed by the Company’s auditors as 
appropriate. The performance targets are set by the Committee following an analysis of internal and external expectations, and are 
believed to be appropriately stretching.

For future awards, the Remuneration Committee has discretion to change the performance measures and weightings. However, 
any such changes would only be made after consulting with shareholders.

Discretions

Under the annual bonus scheme and the PSP, the Company has the standard discretions to take appropriate action in the event 
of unforeseen events which affect the schemes, such as a variation in share capital, as well as terminations and on a change in 
control, as described in the Policy. The Committee does not intend to make adjustments to the methods by which it measures the 
performance conditions. However, it reserves the discretion to make adjustments in very exceptional circumstances. Shareholders 
would be given details of any exercise of discretion.

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Payments resulting from existing arrangements

The Committee may make any remuneration payments and payments for loss of office (including exercising any discretions it has 
relating to such payments) even though they are not in line with the Policy set out in this report. This will apply where the entitlement 
to the payment arose:

(i) before the 2014 AGM; (ii) at a time when the relevant individual was not a Director of the Company and, in the opinion of the Committee, 
the payment was not in consideration for the individual becoming a Director of the Company; or (iii) under a remuneration policy previously 
approved by the Company’s shareholders. For these purposes entitlements arising under the Company’s previous remuneration policies 
(as approved by shareholders at the 2014, 2017 and 2020 AGMs) will be incorporated into this Policy, ‘payments’ includes the Committee 
satisfying awards of variable remuneration, and an entitlement under an award over shares arises at the time the award is granted.

Malus and clawback

Awards granted under the long-term incentive arrangements are subject to malus and clawback until the end of the respective 
holding periods. Deferred bonus awards are subject to malus prior to vesting. Reasons for applying malus and clawback include: 
in the event of gross misconduct of a Director which is considered to have had a material detrimental impact on the business or 
any member of the Group or to have brought the business of any such company into significant disrepute, in the event of a material 
misstatement in the audited accounts of the Company for a period that was wholly or partly before the end of the financial year 
by reference to which any performance condition was assessed, or in the event that the assessment of the satisfaction of any 
performance condition was based on error or inaccurate or misleading information. In the latter two scenarios, this would be to the 
extent an overpayment resulted. The application of any malus or clawback is at the discretion of the Remuneration Committee.

Remuneration of employees below the Board

No element of remuneration is operated solely for Executive Directors. Shaftesbury Capital employees below the Board receive 
base salary, benefits, pension, annual bonus, and some participate in the PSP. However, there are some differences in operation 
as set out below:

 ― In exceptional circumstances, such as recruitment, long-term incentive awards may be granted without performance conditions 

to participants below the Board

 ― Employees below the Board are not subject to any minimum shareholding requirement

 ― Incentive awards granted to employees below the Board may not be subject to holding periods, clawback or malus

Shareholding requirements

Other

The Chief Executive is required to achieve a shareholding in the Company equivalent to 300 per cent of base salary and the other 
Executive Directors appointed to the Board are required to achieve a shareholding in the Company equivalent to 200 per cent of 
base salary, to be achieved normally within five years by retaining at least 50 per cent of any vested share awards (net of tax and 
NIC). There is a two-year post-cessation shareholding requirement of 200 per cent of salary for all Executive Directors, capturing 
annual bonus awards made from 1 January 2022 (in respect of 2021) and all Performance Share Plan awards made from 1 January 
2021. The current shareholdings of the Executive Directors are also set out on page 147.

1.4 Performance Scenario charts
The potential reward opportunities illustrated in Figure 1 are based on the Policy which will apply in 2024 and provide estimates of 
the potential future reward opportunity for each of the two current Executive Directors, and the potential split between the different 
elements of remuneration under three different performance scenarios: ‘Below Threshold’, ‘Target’ and ‘Maximum’.

The Below Threshold scenario includes base salary, pension and benefits (fixed pay). No annual bonus or PSP elements are included 
(variable pay). The Target scenario includes fixed pay, on-target bonus (50 per cent of opportunity) and threshold vesting of PSP 
awards. The Maximum scenario includes fixed pay, maximum bonus and full vesting of PSP awards. For variable pay, the amounts 
illustrated are the normal maximum opportunities. The Maximum scenarios also include an illustration of the amount that would be 
payable under the PSP elements if there was share price appreciation of 50 per cent between the date of award and the date of vesting.

It should be noted that the PSP awards granted in a year do not normally vest until the third anniversary of the date of grant and are 
subject to a two-year post-vesting holding period. The projected values of long-term incentives shown here exclude the impact of 
share price movement and dividends (other than where 50 per cent share price appreciation is assumed).

Figure 1
Ian Hawksworth, Chief Executive (£000) 

Situl Jobanputra, Chief Financial Officer (£000)

Below Threshold

100%

£918

Below Threshold

100%

£657

On Target

45%

27% 27%

£2,038

On Target

45%

28%

27%

£1,460

Max

21%

Max with growth

17%

26%

21%

52%

£4,279

Max

21%

26%

52%

£3,067

41%

21%

£5,399

Max with growth

17%

21%

41%

21%

£3,871

Total Fixed Remuneration

Annual Bonus

LTIP

Share price growth

1.5 Approach to Recruitment Remuneration
When hiring or appointing a new Executive Director, which includes appointing an individual who is not an Executive Director but 
who still falls within this Policy, the Committee may make use of any of the existing components of remuneration, as follows:

Element of remuneration

Policy on recruitment

Maximum opportunity

Performance Share Plan

New Executive Directors will be eligible to participate in the long-term 
incentive scheme set out in the Remuneration Policy Table.

Salary

Pension

Benefits

Annual bonus

Consistent with the Policy 
Table limit

Consistent with the Policy 
Table limit

150 per cent of salary, 
consistent with Policy Table.

300 per cent of salary, 
consistent with Policy 
Table.

Based on scope and nature of responsibilities of the proposed role; 
the candidate’s experience; implications for total remuneration 
positioning vs market pay levels for comparable roles; internal 
relativities; and the candidate’s current salary.

N/A

A new Director may be appointed at a salary which is less than the 
prevailing market rate but increased over a period to the desired 
positioning subject to satisfactory performance.

A contribution in line with the level available for other employees 
at any given time (currently 17.5 per cent of salary) may be offered, 
consistent with policy.

Appropriate benefits will be provided, which may include the 
continuation of benefits received in a previous role.

Executive Directors will be eligible to participate in the annual bonus 
scheme on the same basis as existing Executive Directors, pro-rated 
for proportion of year served.

Depending on the timing of the appointment, the Committee may 
deem it appropriate to set different annual bonus performance 
conditions from the current Executive Directors in the first 
performance year of appointment.

A PSP award can be made shortly following an appointment (assuming 
the Company is not in a prohibited period).

In determining appropriate remuneration for new Executive Directors, 
the Committee will take into consideration all relevant factors 
(including quantum, the nature of remuneration and where the 
candidate was recruited from), to ensure that arrangements are in the 
best interests of Shaftesbury Capital and its shareholders.

Remuneration, which may be outside the usual policy limits, may include:

 ― An award made in respect of a new appointment to ‘buy out’ 

existing incentive awards forfeited on leaving a previous employer. 
In such cases the compensatory award would typically be a like-
for-like award with similar time to vesting, performance conditions 
and likelihood of those conditions being met. The fair value of the 
compensatory award would not be greater than the awards being 
replaced. To facilitate such a buyout, the Committee may use an 
award under a different structure or an additional award under the PSP 

 ― A relocation package, should this be required

 ― For an overseas appointment, the Committee will have discretion 

to offer cost-effective benefits and pension provisions which reflect 
local market practice and relevant legislation

 ― In the event that an employee is promoted to the Board, the 

Company would honour any existing contractual arrangements

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1.6 Service contracts and exit payment policy
The service contracts of Executive Directors are approved by the Remuneration Committee and are one-year rolling contracts. 
The commencement dates of the current contracts are shown below. The service contracts may be terminated by either party 
giving one year’s notice to the other. It is the Company’s policy that payments in lieu of notice should not exceed the Director’s 
current salary and benefits (including pension contributions) for the notice period. The service contracts may be viewed at the 
Company’s registered office.

The Committee will be entitled to enter into a settlement agreement with a Director, and may pay a Director’s legal fees in relation 
to any settlement agreement. The Committee may make additional incidental payments, which are not material in quantum, to a 
departing Director on exit, if appropriate, for example in settlement of disputes or to pay other incidental sums in connection with 
the exit. The Committee may pay what it feels are reasonable outplacement fees where considered appropriate.

When considering exit payments, the Committee reviews all potential incentive outcomes, having regard to the reason for leaving 
and the Director’s performance. The payment of any annual bonus is subject to the discretion of the Committee, and both the cash 
and deferred share elements of an annual bonus would normally be payable at the normal payment date. Any deferred share 
element could be paid in cash. Any outstanding deferred bonus may be released or paid in cash, subject to clawback for a period 
of three years from the date of grant.

Ian Hawksworth

Situl Jobanputra

17 May 2010

1 January 2017

12 months

12 months

Commencement date

Notice period

An individual would generally be considered a ‘good leaver’ if they left the Group’s employment for reasons including injury,  
ill-health, disability approved by the Committee, redundancy, retirement with the agreement of the employing company, the 
employing company ceasing to be a member of the group, the transfer of the undertaking or part of the undertaking in which the 
Director works to a person which is not a member of the Group, or in any other circumstances at the discretion of the Committee. 
The table below summarises how PSP awards are typically treated in specific leaver circumstances, with the final treatment 
remaining subject to the Committee’s discretion. For example, an individual may be considered a ‘good leaver’ for any other 
reason at the absolute discretion of the Committee, and the vesting of awards may be reduced for ‘good leavers’.

Timing of vesting

Treatment of awards

Benefits
To be appropriately competitive 
with those offered at comparator 
companies

Normal vesting date, although the Committee has discretion 
to accelerate

Awards are normally pro-rated for time and remain subject to 
outstanding performance conditions. Where vesting is accelerated, 
the Committee will determine the extent to which the performance 
conditions had been satisfied at the date of leaving. The holding 
period would continue to apply.

Awards will normally be pro-rated for time and remain subject to 
performance conditions.

However, the Committee has discretion to allow awards to vest in 
full in such circumstances if it deems this to be fair and reasonable. 
The holding period would cease to apply.

Reason for 
leaving

Good leaver

Change of 
control

Immediately

Any other 
reason

Awards lapse

There are no obligations on the Company contained within the existing Directors’ service contracts which would give rise to 
payments not disclosed in this report.

The service contracts of any future-appointed Directors will provide for mitigation in the event of termination.

1.7 Non-executive Director policy table
The Non-executive Directors do not have service contracts but instead have letters of appointment. The letters of appointment of 
the Non-executive Directors are reviewed by the Board annually and contain a one-month notice period. The Chairman’s letter of 
appointment contains a three-month notice period. The letters of appointment may be viewed at the Company’s registered office.

Non-executive Directors seeking re-election at 2024 AGM: dates of appointment and unexpired terms

Date of appointment

Unexpired term as at  
31 December 2023

Jonathan Nicholls

Richard Akers

Ruth Anderson

Charlotte Boyle

6 March 2023

6 March 2023

6 March 2023

1 October 2017

6 months

6 months

6 months

6 months

The table below summarises each of the components of the remuneration package for the Non-executive Directors (including the 
Chairman). The Non-executive Directors do not receive any pension, bonus or long-term incentive benefits from the Company. 
This policy also applies to the recruitment of new Non-executive Directors.

Purpose and link to strategy

Operation

Maximum opportunity

Performance metrics

Fee
To recruit and retain appropriately 
qualified Non-executive Directors

The Chairman and Non-executive Director fees 
are reviewed on an annual basis, with any increase 
taking effect from 1 May.

N/A

Non-executive Director fees 
may include a basic fee 
and Committee/SID fees 
as disclosed in the Annual 
Report on Remuneration. 
These are set at a level that 
is considered appropriately 
competitive in light of market 
practice, and will not exceed 
the aggregate fees permitted 
by the Company’s Articles of 
Association.

N/A

The maximum value of  
the benefits provided to  
Non-executive Directors will 
be the cost of purchasing 
them in the market.

The Board and Committee review fees with 
reference to:
 – Other property companies
 – UK companies of a similar size
 – The time that Non-executive Directors are 

required to devote to the role

In exceptional circumstances, if there is a 
temporary yet material increase in the time 
commitments for Non-executive Directors, the 
Board may pay extra fees on a pro-rata basis to 
recognise the additional workload.

The Chairman’s benefits include private healthcare 
and personal accident and travel insurance.

Other Non-executive Directors will be covered by 
the Company’s travel insurance policy should they 
be required to travel on Company business.

Any reasonable business-related expenses can be 
reimbursed (including tax thereon if determined to 
be a taxable benefit).

Directors may receive seasonal gifts and a gift on 
leaving the Board (including payment of any tax 
thereon), in appropriate circumstances.

1.8 External directorships
The Company’s policy is to encourage each Executive Director to take up one or more non-executive directorships, subject to Board 
approval. Fees received for serving as a non-executive director of a company outside the Shaftesbury Capital Group are retained by 
the Executive Director.

1.9 Consideration of conditions elsewhere in the Company
When setting Executive Director pay the Committee considers the remuneration and overall conditions of all employees. As Shaftesbury 
Capital has a relatively small workforce, the Committee does not consult with employees when deciding Remuneration Policy, but it 
receives regular updates from the Head of HR on salary increases, bonus and share awards made to Group employees and is aware 
of how the remuneration of Directors compares with that of other employees. For example, salary increases are generally no higher 
than increases awarded to other employees, which are set with reference to market data.

1.10 Consideration of shareholder views
It is the Committee’s policy to engage with major shareholders as appropriate. For example, prior to finalising any major changes 
to its executive Remuneration Policy. Shareholder feedback on the previous Remuneration Policy and investor guidelines were 
considered by the Committee when preparing the Remuneration Policy, and a number of best practice measures were incorporated.

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2. Annual report on remuneration
This section of the Directors’ Remuneration report explains how Shaftesbury Capital’s current Directors’ Remuneration Policy 
has been implemented during the year. The report is made up of the following parts:

Subject

Pay outcomes for 2023

Directors’ share ownership 
and share interests

Issue

2.1 Single figure of total remuneration
2.2 Annual bonus outcomes for 2023
2.3 Long-term incentive outcomes for performance ending in 2023
2.4 Payments for loss of office  
2.5 Payments to previous Directors

2.6 PSP and deferred bonus awards granted in 2023
2.7 Outstanding PSP and deferred bonus awards
2.8 Statement of Directors’ shareholding and share interests

Implementation of the Policy in 2024

2.9 Implementation of the Policy in 2024

Pay comparison

2.10 Percentage change in Directors’ remuneration versus employee pay
2.11 Chief Executive pay ratio
2.12 Chief Executive single figure of total remuneration history and TSR performance
2.13 Relative importance of the spend on pay

Remuneration Committee membership, 
governance and voting 

2.14 Independent adviser to the Remuneration Committee
2.15 Shareholder voting

Pay Outcomes For 2023
2.1 Single total figure of remuneration

What is included in the 2023 single figure?

 ― The salary or fees paid in the year for the period of qualifying service

 ― The value of any benefits, on a gross of tax basis, where applicable

 ― The 2023 annual bonus awarded for the year – including both cash and the deferred element

 ― The value of the 2021 and 2022 long-term incentive awards that vested in connection with the merger. Details of the 

treatment of these awards were set out in last year’s remuneration report and summarised in the prospectus for the merger 
transaction, with both the report and the transaction approved by shareholders

 ― The cash value of any pension contribution or allowance in lieu

The figures below illustrate the contribution that each element of the Executive Directors’ remuneration made to the single 
figure disclosures.

Composition of 2023 single figures (%)1

Composition of 2022 single figures (%)

Ian Hawksworth

Ian Hawksworth

Salary 19.3% 

Taxable Benefits 1.1%

Pension 3.4%

Bonus 24.1%

PSP 52.1%

Salary 30.5% 

Taxable Benefits 1.4%

Pension 5.5%

Bonus 46.3%

PSP 16.3%

Situl Jobanputra

Situl Jobanputra

Salary 19.8% 

Taxable Benefits 1.1%

Pension 3.5%

Bonus 25.4%

PSP 50.2%

Salary 30.5% 

Taxable Benefits 1.4%

Pension 5.5%

Bonus 46.3%

PSP 16.3%

Chris Ward

Michelle McGrath

Salary 40.2% 

Taxable Benefits 2.7%

Pension 6.2%

Bonus 50.9%

PSP 0%

Salary 31.3% 

Taxable Benefits 1.6%

Pension 5.3%

Bonus 47.9%

PSP 13.9%

Michelle McGrath

Salary 5.3% 

Taxable Benefits 0.4%

Pension 1.0%

Bonus 8.1%

PSP 85.2%

1.  As reported in last year’s remuneration report and summarised in the prospectus for the merger transaction, with both the report and the transaction approved by 
shareholders, the 2021 and 2022 PSP awards vested prior to completion of the merger on 6 March 2023 and must therefore be included in the 2023 single figure. 
The figures are based on the share price on the date of vesting (124.5 pence). The prior year 2022 figures comprise the value on maturity of the 2020 PSP awards. 
In last year’s report, these awards were calculated using the average share price over the period 1 October to 31 December 2022 of 104.83 pence and, this year, 
the figures have been updated using the price on the date of vesting (124.5 pence). Michelle McGrath stepped down as a Director on 6 March 2023 and remains an 
employee of the Group. Her fixed pay and annual bonus reflect the period she was in role as an Executive Director and the value of her 2021 and 2022 PSP awards, 
which vested prior to completion of the merger, has been shown in the 2023 PSP vesting column. 

The table below shows the single total figure of remuneration for each Director in 2023 and 2022. The charts on page 140 illustrate 
the contribution that each element of remuneration made to the total remuneration of the Executive Directors.

Single figure of remuneration 2023 and 2022 (Audited)

Executive Directors

Base salary
£’000

Taxable 
benefits1
£’000

Pension related 
benefits2
£’000

Annual  
bonus3
£’000

PSP 
vesting4,6
£’000

Total
£’000

Total fixed 
remuneration
£’000

Total variable 
remuneration
£’000

Total 
excluding 
PSP 4,6 
£’000

2023

2022

2023

2022

2023

2022

2023

2022

2023

2022

2023

2022

2023

2022

2023

2022

2023

Current Executive 
Directors

Ian Hawksworth5

Situl Jobanputra5

Former Executive 
Directors
Chris Ward6

719

509

664

441

419

-

Michelle McGrath7

67

368

41

28

28

5

31

20

-

19

126

120

897 1,007 1,940

355 3,723 2,121

89

80

653

669 1,288

235 2,567 1,408

886

626

815 2,837 1,306

541 1,941

867

1,783

1,279

64

12

-

62

529

101

-

-

- 1,040

-

511

-

529

-

563 1,066

164 1,251 1,150

84

449 1,167

701

-

 185

1.  Comprises medical insurance, permanent health insurance, life assurance, travel insurance and car allowance and/or benefit in kind value of company car, where 

applicable.

2.  Comprises payments in lieu of pension contributions to each of the Executive Directors and contributions to defined contribution plans by Chris Ward of £7,833 and 

by Michelle McGrath of £11,695. No Director participated in a defined benefit pension scheme.

3.  Part of the annual bonus earned is deferred in Shaftesbury Capital shares or nil-cost options for three years, subject to forfeiture should the Executive Director leave 

the Company. For 2023 and 2022, 40 per cent of the bonus will be/was deferred in shares.

4.  As reported in last year’s remuneration report and summarised in the prospectus for the merger transaction, with both the report and the transaction approved by 
shareholders, the 2021 and 2022 PSP awards vested after the publication of the 2022 Annual Report and prior to completion of the merger on 6 March 2023 and 
must therefore be included in the 2023 single figure. The figures are based on the share price on the date of vesting (124.5 pence). For those Directors who were on the 
Board prior to completion of the merger, total remuneration for 2023 excluding these amounts has also been shown. The prior year 2022 figures include the value on 
maturity of the 2020 PSP awards. In last year’s report, these awards were calculated using the average share price over the period 1 October to 31 December 2022 of 
104.83 pence and, this year, the figures have been updated using the price on the date of vesting (124.5 pence). Dividend equivalents have been included for all vested 
awards, calculated using the same price, on a reinvestment basis.

5.  As reported in last year’s remuneration report and summarised in the merger prospectus, the post-merger salaries for the Executive Directors reflect the increased 

scope of their roles given the larger combined business (c.£4.9 billion of properties) and included inflationary increases of 4 per cent. Annual inflationary increases for 
Capco employees were between c.5 per cent and 7 per cent. 

6.  Chris Ward joined the Board as Chief Operating Officer on 6 March 2023 and stepped down from the Board and left the Company on 22 December 2023. His 

remuneration reflects the period he was a Director of the Board and does not include the value of any Shaftesbury PLC shares which vested in connection with the 
merger.

7.  Michelle McGrath stepped down as a Director on 6 March 2023 and remains an employee of the Group. Her fixed pay and annual bonus reflect the period she was 

in role as an Executive Director and the value of her 2021 and 2022 PSP awards, which vested prior to completion of the merger, has been shown in the 2023 PSP 
vesting column.

Chairman and Non-executive Directors

Current Non-executive 
Directors

Jonathan Nicholls1

Richard Akers1

Ruth Anderson1

Charlotte Boyle2

Helena Coles1

Anthony Steains2 

Jennelle Tilling1

Former Non-executive 
Directors3

Henry Staunton2 

Jonathan Lane2

Fees
£’000

2023

250

79

77

131

68

123

77

101

75

Taxable benefits4
£’000

Total Remuneration
£’000

2022

2023

2022

2023

2022

-

-

-

85

-

98

-

284

85

4

-

-

-

-

49

2

2

-

-

-

-

-

-

37

-

20

-

254

79

77

131

68

172

79

103

75

-

-

-

85

-

135

-

304

85

1.  Jonathan Nicholls, Richard Akers, Ruth Anderson, Jennelle Tilling and Helena Coles were appointed to the Board on 6 March 2023.
2. 

In recognition of the increased workload placed on Non-executive Directors in completing the merger, additional one-off payments were made as follows: Henry 
Staunton £49,500, Charlotte Boyle £38,000, Jonathan Lane £59,500, and Anthony Steains £38,000. These amounts were based on a conservative estimate of the 
additional time committed to the Company’s affairs on a temporary basis.

3.  Henry Staunton and Jonathan Lane stepped down from the Board on 6 March 2023.
4.  Comprises medical insurance and travel expenses relating to Board meeting attendance where these are taxable or would be if the Director were resident in the UK 
for tax purposes. Where applicable, the Company pays the tax payable on Non-executive Director expenses as they are incurred in the fulfilment of Directors’ duties.

140

Shaftesbury Capital PLC | 2023 Annual Report

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Shaftesbury Capital PLC | 2023 Annual ReportCorporate Governance | Remuneration

2.2 Annual bonus outcomes for 2023 (Audited)

Opportunity

Executive Directors had the opportunity to earn bonuses of up to 150 per cent of salary for performance in 2023. 40 per cent of the 
total amount of any bonus earned is deferred in Shaftesbury Capital shares or nil-cost options for three years, subject to forfeiture 
should the Executive Director leave the Company.

Performance measures and targets

Bonuses for the year ended 31 December 2023 were based 75 per cent on financial performance, and 25 per cent on individual 
performance.

Financial measures: The 2023 bonus included three financial measures each with a 25% weighting:

 ― EPRA Net Tangible Assets per share (25%)

 ― Underlying Earnings per Share (25%)

 ― Relative Total Property Return (25%)

Non-financial measures: The Committee assessed individual performance against a set of non-financial objectives which align with 
the Company’s objectives outlined on page 14 and 15 of the Annual Report. A summary of the achievement of the Directors’ non-
financial objectives is set out on pages 142 and 143.

Outcome of 2023 annual bonus performance measures (Audited)

The performance targets that applied in respect of the year ended 31 December 2023 and the Company’s performance against 
them are set out below. 

Performance measure

Weighting

Target range

Actual 
performance

% of bonus
opportunity awarded 
(out of 100%)

Net Tangible Assets per share

Underlying Earnings per Share

Relative Total Property Return

Non-financial objectives

Threshold 
(10% payout)

Target 
(50% payout)

Maximum 
(100% payout)

25%

25%

25%

185.0p

3.2p

192.0p

3.3p

205.0p

3.5p

190.3p

3.7p

Equal to MSCI 
Total Return All 
Property Index

Out-
performance of 
0.5%

Out-
performance of 
1.5%

2.3% Out-
performance

25% Disclosure of objectives and their achievement is set out underneath this table

40%

100%

100%

90-100%

Total bonus

82.5-85.0%

The Company’s performance against the financial performance targets set for the year ended 31 December 2023 exceeded 
the maximum performance target for TPR and underlying EPS, and EPRA NTA performance was between threshold and target. 
Accordingly, 80 per cent of maximum becomes payable to the Executive Directors in respect of the financial performance measures. 
No discretion was applied by the Committee in making these awards.

The Committee set clear non-financial measures for each Executive Director and after the year end, the Committee considered the 
performance of each Executive Director, including Chris Ward and Michelle McGrath, against the non-financial targets set for 2023. 
The assessment of performance against these objectives is as follows:

Corporate

 ― Successful completion of the merger of Capco and Shaftesbury, including navigation of extended regulatory processes 

 ― Delivered extensive investor relations programme to establish Shaftesbury Capital as a leading central London mixed-use REIT. 
This included results presentation, webcasts, roadshows, industry conferences and portfolio tours, as well as the Company’s 
inaugural Investor Event which set out medium-term priorities and targets 

 ― Ensured robust cross-business risk management process

 ― Integration of two businesses with appropriate structure and responsibilities amongst the Executive team to deliver on strategy

Financial

 ― Refinancing of the loan facility put in place at the time of the merger, including a new £200m long-term secured loan facility 

and £350m medium-term senior unsecured loan, managing near-term maturities 

 ― Obtained lender consent to exercise the second extension of the Covent Garden revolving credit facility, enhancing liquidity 

and extending the maturity profile

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Shaftesbury Capital PLC | 2023 Annual Report

 ― Managed debt covenant and liquidity position effectively

 ― Additional interest rate hedging put in place providing interest rate protection on variable debt until the end of 2025

 ― Total annualised recurring cost savings are expected to be over £16 million, which is well ahead of the initial target of £12 million 

two years post-merger completion 

 ― Delivered 10.4 per cent growth in annualised gross income, resulting in a progressive dividend 

 ― Successful detailed business risk review process with HMRC to maintain “low risk” rating 

Commercial/Transactions/Integration

 ― Generated excellent leasing demand delivering 6.9 per cent ERV growth across the portfolio 

 ― 526 leasing transactions were completed, representing £37.0 million of rent, ten per cent ahead of 31 December 2022 ERV and 

introducing 68 new retail and hospitality brands and concepts

 ― Refurbishments with an ERV of £10.6 million completed during the year, of which £9.0 million is contracted or under offer 

 ― High occupancy maintained across the portfolio with only 2.1 per cent or ERV available to let 

 ― Completed portfolio review, identifying five per cent of the portfolio value for asset rotation 

 ― £145 million of asset disposals completed to date, 8 per cent ahead of valuation

 ― Integration of financial and management reporting, including the post-merger migration to a single accounting platform 

 ― Transition to a single IT infrastructure with enhanced employee cyber security awareness

People/ESC/Organisational

 ― Developed and launched an updated Company purpose, culture and values 

 ― Motivated the team throughout a period of significant change delivering excellent performance against strategy 

 ― Established new employee remuneration structure, ensuring alignment with Executive Directors 

 ― Provided regular communication on post-merger integration, including Chief Executive employee meetings and senior team 

leadership meetings 

 ― Designed and launched employee development framework

 ― Established strong and open working relationship with the new Board

 ― Delivered a new ESC strategy, reconfirmed the Company’s commitment to achieving Net Zero Carbon by 2030, and published a 

new combined Net Zero Carbon pathway

 ― Championed ESC initiatives across the business, including the creation of the Community Investment Fund 

 ― Successfully relocated to one head office in Covent Garden 

The Committee concluded that each of Executive Directors had performed very strongly over the course of the year, including 
successfully completing the merger, leading the business, implementing post-merger integration and identifying and delivering 
synergies. The Executive Directors ensured that despite the impact of the merger, the team delivered excellent performance, with 
ERV growth of 7 per cent and maintaining high occupancy rates. The loan facility put in place at the time of the merger has been 
refinanced ahead of maturity with hedging arrangements put in place. Alongside this, the Executive Directors have focused on 
employee well-being following completion of the merger, clearly communicating the business’ new purpose, culture and values and 
ensuring that these are embedded across the business. The Executive Directors have also ensured that the Company continues to 
focus on its ESC priorities, developing an updated ESC strategy and reconfirming the Company’s commitment to achieving Net Zero 
Carbon by 2030. This performance means that each Executive Director has been awarded a bonus in respect of the non-financial 
target element (under which up to 37.5 per cent of salary is payable).

Ian Hawksworth

Situl Jobanputra

Chris Ward

Area of focus

Corporate

10.00/10.00

7.50/7.50

3.75/3.75

Financial

2.25/2.50

6.00/6.25

5.00/5.00

Commercial/
Transactions/Integration

People/ESC/Positive 
impact

2.25/2.50

4.75/5.00

3.75/5.00

8.00/10.00

5.50/6.25

11.25/11.25

Total

22.50/25.00

23.75/25.00

23.75/25.00

Michelle McGrath stepped down from the Board on 6 March 2023. The Remuneration Committee at the time of the merger assessed 
Michelle’s performance and recommended that she be awarded 100% for the non-financial element of the 2023 annual bonus, which 
included work in respect of the merger including the CMA process, leading on pre-completion integration planning, driving rents and 
effective cost and capital expenditure management at Covent Garden, high-quality reporting to the Board and supporting the team in 
advance of the merger. Michelle’s annual bonus as a Director was pro-rated for the proportion of the year served on the Board.

The financial and non-financial outcomes have resulted in bonuses of between 82.5% and 85.0% of maximum for 2023, pro-rated for time 
where applicable. The Committee believes this is a fair reflection of the overall performance of the executive team during the year.

143

Shaftesbury Capital PLC | 2023 Annual ReportCorporate Governance | Remuneration

Summary of Executive Directors’ annual bonuses (Audited)

Executive Director

Ian Hawksworth

Situl Jobanputra

Chris Ward1

Michelle McGrath1

Cash 
60%

Deferred shares
40%

£538,313

£391,950

£317,480

£60,362

£358,875

£261,300

£211,653

£40,241

Total

£897,188

£653,250

£529,133

£100,603

1. 

 Bonuses relate to time served on the Board. For Michelle McGrath: 1 January to 6 March 2023. For Chris Ward: 6 March to 22 December 2023.

2.3 Long-term incentive outcomes for 2023 (Audited)
As set out in detail in last year’s report, and provided here for completeness, on the merger the Capco and Shaftesbury businesses 
were combined through Capco issuing shares to Shaftesbury shareholders in exchange for shares in Shaftesbury. In agreeing the 
structure of the merger, the Capco and Shaftesbury Boards determined that this structure was in the best interests of shareholders 
as opposed to Shaftesbury, the larger company, issuing its shares to acquire Capco. As the Capco Performance Share Plan (“PSP”) 
rules permitted the Committee to treat the merger as equivalent to a takeover, and the Committee sought to create equality of 
treatment for all employees, the Committee determined that the outstanding PSP awards should vest. 

The Committee considered the extent to which the Capco share awards should be permitted to vest, having regard to any 
performance conditions and employment requirements attached to those awards. The Capco Remuneration Committee and the 
Shaftesbury Remuneration Committee were requested by financial advisers to make these assessments at the time that the ratio 
of Capco to Shaftesbury shares for the all-share merger was calculated, to ensure that as accurate a ratio as was possible could 
be determined, and that one group of shareholders was not disadvantaged over the other.

The Committee assessed the relative Total Shareholder Return and relative Total Return performance conditions attaching to 
the 2021 and 2022 PSP awards having regard to the relative TSR ranking shortly before the time it made its decision and analysts’ 
projections at that time for the Total Return of the peer companies for the end of each of the three-year performance periods. 
It then reflected on the fact that reducing the PSP awards for early vesting would permanently deprive the recipients of some of the 
shares they had expected to receive if they had remained with Capco until the end of each three-year performance period, as the 
PSP Rules did not permit the granting of replacement awards to compensate for these lost share awards.

Finally, the Committee reflected on whether the resultant level of vesting was reasonable and appropriate in the circumstances, 
considering all of Capco’s stakeholders. The outcome of the Capco Committee’s deliberations was that on completion of the 
merger, the 2021 PSP award should vest at 63 per cent (between median threshold and upper quartile full vesting) and the 2022 
PSP award top quartile full vesting but scaled back by a third to 66.7 per cent to reflect its early vesting date, and the performance 
conditions applying to these awards were determined at these levels to reflect this assessment. These vesting percentages and the 
25 per cent vesting of the 2020 award were set out in last year’s remuneration report and summarised in the prospectus for the 
merger transaction, with both the report and the transaction approved by shareholders. The overall vesting of the 2020, 2021 and 
2022 awards resulted in approximately 53 per cent of the aggregate number of share awards vesting. To reflect the early vesting 
of these awards, the Capco Executive Directors agreed to retain half of the post-tax value of shares that vested from these three 
awards for a period of two years. Chris Ward also agreed to retain half of the post-tax value of his Shaftesbury LTIP awards that 
vested as a result of the merger.

2021 awards (disclosed in 2023 single figure)

Number of 
awards granted

Performance 
assessment

Value of shares 
at vesting1 
(£)

Dividend 
equivalents2 
(£)

Value of vested 
awards (single figure) 
(£)

Impact of share price 
growth/(reduction) 
(£)

Ian Hawksworth

Situl Jobanputra

Michelle McGrath

1,143,129

759,109

616,218

63% of  

maximum

896,613

595,406

483,330

14,898

9,893

8,031

911,511

605,299

491,361

(312,986)

(207,842)

(168,719)

1.  The value of awards at vesting is based on a share price of 124.5 pence.
2.  Dividend equivalents have been calculated, using the price above, on a reinvestment basis.

2022 awards (disclosed in 2023 single figure)

Ian Hawksworth

Situl Jobanputra

Michelle McGrath

Number of 
awards granted

Performance 
assessment

1,221,945

811,597

682,397

100% based on 
performance and 
pro-rated down to 
66.7% 

Value of shares 
at vesting1 
(£)

Dividend 
equivalents2 
(£)

Value of vested 
awards (single figure) 
(£)

Impact of share price 
growth/(reduction) 
(£)

1,014,721

673,962

566,671

13,816

9,176

7,715

1,028,537

683,138

574,387

(328,949)

(218,483)

(183,702)

1.  The value of awards at vesting is based on a share price of 124.5 pence.
2.  Dividend equivalents have been calculated, using the price above, on a reinvestment basis.

144

Shaftesbury Capital PLC | 2023 Annual Report

2.4 Payments for loss of office (Audited)
Four Directors stepped down from the Board during the year and three Directors have stepped down since 31 December 2023.

Michelle McGrath 

In connection with the merger with Shaftesbury PLC, Michelle McGrath stepped down as an Executive Director and joined the 
Executive Committee of the Company with effect from completion of the merger on 6 March 2023. Michelle continues to receive her 
contractual salary, pension and benefits and participates in the Company’s incentive arrangements. 

Michelle’s bonus for the period of qualifying services as an Executive Director of the Company for the financial year ended 31 
December 2023 is set out in the single figure table and associated disclosures. Michelle had interests in the 2021 and 2022 PSP 
awards which have vested and have also been disclosed in the single figure table. 

A contribution of £1,680 plus VAT was made in respect of fees incurred for legal advice regarding her arrangements on stepping down as an 
Executive Director of the Company. Other than the amounts disclosed above, Michelle is not eligible for any other loss of office payments.

Chris Ward

Chris Ward stepped down from the Board and ceased to be an employee on 22 December 2023. 

In accordance with the Company’s Directors’ Remuneration Policy the payments and benefits have been paid or will be payable to 
Chris following his cessation:

 ― A sum of £677,757 by way of payment in lieu of salary and certain contractual benefits (including pension, car allowance, life insurance, 
health insurance, death in service pension and travel insurance) in respect of his 12 month notice period (commencing on 12 December 
2023), to be paid in monthly instalments. He shall also be paid £20,000 in lieu of his accrued but untaken holiday.

 ― Chris held 1,381,753 nil-cost options under the Company’s Performance Share Plan 2017 (“PSP 2017”) which were granted to 

him on 23 March 2023. As a good leaver, these awards have been pro-rated to reflect the proportion of the performance period 
completed, and remain subject to the applicable performance conditions. Vested awards will accrue dividend equivalents and a 
two-year post vesting holding period will apply.

 ― Chris will honour the commitments he made to hold a proportion of the Company shares which he received in exchange for 

shares which vested under his legacy Shaftesbury PLC share awards in connection with the merger.

 ― 10,913 Sharesave options became exercisable for a period of six months from cessation, following which they will lapse if not exercised.

 ― £5,838 excluding VAT was paid directly to third-party service providers in respect of fees incurred for legal advice on stepping 

down as an Executive Director of the Company.

Henry Staunton

Henry Staunton retired from his role as Chairman and Non-executive Director of the Company with effect from completion of the 
merger with Shaftesbury PLC on 6 March 2023. Henry received his annual fee for his Chairman role on a pro-rata basis to the date 
of his retirement, together with an additional fee of £71,000 in lieu of the fee during his three-month notice period and an additional 
fee (as disclosed in the single figure table) to recognise the material increase in the time that Henry dedicated to his role as Chairman 
and Non-executive Director over the period to completion of the merger with Shaftesbury PLC. Henry continued to remain in the 
Company's private medical scheme for a period of three months following his retirement (being the length of his notice period) at a cost of 
£4,683. No further remuneration payment will be made by the Company to Henry nor will any payment for loss of office be made.

Jonathan Lane

Jonathan Lane retired as a Non-executive Director of the Company with effect from completion of the merger with Shaftesbury PLC on 
6 March 2023. Jonathan received his annual Non-executive Director fee on a pro-rata basis to the date of his retirement, together with 
an additional fee of £7,067 during his one-month notice period and an additional fee (as disclosed in the single figure table) to recognise 
the material increase in the time that Jonathan dedicated to his role as a Non-executive Director over the period to completion of the 
merger with Shaftesbury PLC. No further remuneration payments will be made by the Company to Jonathan nor will any payment for 
loss of office be made.

2.5 Payments to previous Directors (Audited)
No payments to previous Directors in respect of relevant services were made during 2023.

145

Shaftesbury Capital PLC | 2023 Annual ReportCorporate Governance | Remuneration

Directors’ Share Ownership and Share Interests
2.6 PSP and deferred bonus awards granted in 2023 (Audited)

2023 PSP awards

On 23 March 2023, the following PSP awards, structured as nil-cost options were granted to Executive Directors:

Ian Hawksworth

Situl Jobanputra

Chris Ward

PSP – nil cost 
options

Scheme

Market price 
on date of grant1

Basis of award

Number 
of awards

Face value 
of awards

1,926,483 

£2,175,000

Percentage 
vesting at 
threshold2

Performance 
period end3 

31 December 
2025

112.9p

300% of salary

1,381,753 

£1,560,000

25%

1,381,753

£1,560,000

1.  The awards were granted at a price of 112.9p being the three-day average share price prior to grant.
2.  Threshold vesting under each performance condition.
3.  The performance period runs from 1 January 2023 to 31 December 2025.

The awards will become exercisable on 23 March 2026 and are subject to two performance criteria, each with a 50% weighting:

Relative TSR v FTSE350 REITs (50%)

Relative Total Accounting Return v FTSE350 REITs (50%)

Threshold (25%)

Median

Median

Maximum (100%)

Upper Quartile

Upper Quartile

The Remuneration Committee retains the ability to exercise downward discretion when determining the vesting of the awards.

Deferred bonus awards

On 23 March 2023, deferred bonus awards were granted to the Chief Executive and Chief Financial Officer. These awards represent 
the deferred element of the annual bonus awarded in respect of 2022 reported within the Company’s 2022 Annual Report.

Ian Hawksworth

Situl Jobanputra

Deferred bonuses – nil 
cost options

112.9p

Scheme

Market price 
on date of grant1

Basis of award

40% of 2022  
annual bonus

Number 
of awards

356,864

237,023

Face value 
of awards

£402,899

£267,599

1.  The awards were granted at a price of 112.9p being the three-day average share price prior to grant.

2.7 Outstanding PSP and deferred bonuses (Audited)

Outstanding awards made under PSP

a) Annual PSP awards1,2

Year granted

Option price 
(pence) if any

Held at 1 
January 2023

Granted during 
the year

Exercised 
during the year3

Lapsed during 
the year

Held at 31 
December 2023

Ian Hawksworth

Situl Jobanputra

Michelle McGrath

Chris Ward4

Total

2020

2021

2022

2023

2020

2021

2022

 2023

2020

2021

2022

2023

Nil

Nil

Nil

Nil

Nil

Nil

Nil

Nil

Nil

Nil

Nil

Nil

1,112,490

1,143,129

1,221,945

-

-

-

-

1,926,483

738,763

759,109

811,597

-

-

-

-

1,381,753

514,030

616,218

682,397

-

-

-

-

1,381,753

278,122

720,171

815,037

-

184,690

478,238

541,335

-

128,507

388,217

455,158

-

Exercisable 
during or 
between

-

-

-

834,368

422,958

406,908

-

-

-

-

1,926,483

2026-2033

554,073

280,871

270,262

-

-

-

-

-

-

-

1,381,753

2026-2033

385,523

228,001

227,239

932,936

-

-

-

-

-

-

448,817

2026-2033

7,599,678

4,689,989

3,989,475

4,543,139

3,757,053

1.  Subject to performance conditions that apply to awards made under the PSP as set out on page 149.
2.  Subject to a two-year post-vesting holding period.
3.  The share price on exercise was 124.5p.
4.  Holdings as at 22 December 2023, being that date Chris Ward stepped down from the Board. Chris Ward also holds an option to acquire up to 10,913 Company 

shares at an exercise price of 137.38p per share under the legacy Shaftesbury PLC Sharesave Scheme. In accordance with the scheme rules, this Sharesave option 
became exercisable (to the extent of the accrued savings under the related savings contract as at the date of exercise) for six months from 22 December 2023, 
following which it will lapse if not exercised. 

b) Deferred bonus awards

Year granted

Option price 
(pence) if any

Held at 1 
January 2023

Granted during 
the year

 Exercised 
during the year1

Lapsed during 
the year

Held at 31 
December 2023

Ian Hawksworth

Situl Jobanputra

Michelle McGrath

Total

2020

2022

2023

2018

2019

2020

2022

2023

2022

Nil

Nil

Nil

Nil

Nil

Nil

Nil

Nil

Nil

192,450

171,782

-

-

-

356,864

58,289

28,986

124,161

114,074

-

-

-

-

-

237,023

92,601

782,343

-

593,887

192,450

171,782

-

58,289

28,986

124,161

114,074

-

92,601

782,343

1.  The share price on exercise was 124.5p per share.

-

-

-

-

-

-

-

-

-

-

Exercisable 
during or 
between

-

-

-

-

356,864

2026-2033

-

-

-

-

-

-

-

-

237,023

2026-2033

-

593,887

-

2.8 Statement of Directors’ shareholding and share interests (Audited) 
(a) Directors’ shareholdings

The beneficial interests in the shares of the Company for each Director who served during the 2023 financial year as at the later 
of cessation of being a Director and 31 December 2023 (which are unchanged as at 28 February 2024, being a date not more than 
one month before the date of the notice of Annual General Meeting) are set out in the table below. The Chief Executive is required 
to achieve a shareholding in the Company equivalent to 300 per cent of salary and the Chief Financial Officer is required to achieve 
a shareholding in the Company equivalent to 200 per cent of base salary, to be achieved by retaining at least 50 per cent of any 
vested share awards (net of tax). 

There is a post-cessation shareholding requirement of 200 per cent of salary for all Executive Directors, capturing vested annual 
bonus awards made from 1 January 2022 (in respect of 2021) and all Performance Share Plan awards made from 1 January 2021.

The current shareholdings of the Executive Directors, and their value based on a share price of 138.1 pence, being the price of 
a Shaftesbury Capital PLC share on 29 December 2023 (being the last day for trading during the year), are illustrated in the table 
below. The shares which are included in these holdings are those held beneficially by the Director, their spouse or dependant family 
members, shares held within ISAs, PEPs or pensions, shares that are subject to a pre-vesting holding period, such as deferred bonus, 
and vested but unexercised awards. The latter three categories are included on a net of tax basis.

Directors’ shareholdings (including connected 
persons) – 2023 and 2022 (Audited)

Value of Executive Director shareholdings and share 
interests as at 31 December 2023 (Audited)

Ian Hawksworth

Situl Jobanputra

447%

275%

Actual holding as a % of base salary

Shareholding guideline

Deferred bonus (net of tax) as a % of salary

Executive Director

Ian Hawksworth1

Situl Jobanputra1

Non-executive Director

Jonathan Nicholls

Richard Akers

Jennelle Tilling

Ruth Anderson

Helena Coles

Charlotte Boyle

Anthony Steains

Former Director2

Henry Staunton

Michelle McGrath

Jonathan Lane

Chris Ward

2023
Number

2,156,735

910,779

192,970

133,550

41,950

16,780

20,136

15,052

–

350,000

604,175

500,000

1,174,106

2022
Number

1,002,628

100,000

–

–

–

–

–

15,052

–

350,000

40,000

450,000

–

1.  Excludes deferred bonus awards.
2.  Henry Staunton, Jonathan Lane and Michelle McGrath stepped down from the 
Board on 6 March 2023 in connection with the merger. Chris Ward stepped 
down from the Board on 22 December 2023. Their shareholdings are based 
on the shares held at the date of ceasing to be a director of the Company.

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Shaftesbury Capital PLC | 2023 Annual Report

147

Shaftesbury Capital PLC | 2023 Annual ReportCorporate Governance | Remuneration

(b) Directors’ share interests (Audited)

Details of Executive Directors’ share scheme interests, including information on share awards that were exercised or vested during 
the year, are set out in the tables on pages 146 to 148.

(i) Summary of Executive Directors’ interests in shares and share schemes

Executive Director

Ian Hawksworth

Situl Jobanputra

Chris Ward1

Michelle McGrath1

Total

Shares held

2,156,735

910,779

1,174,106

604,175

4,845,795

Nil-cost option awards 
in respect of deferred 
bonus

Awards no longer 
subject to performance 
conditions

Nil-cost option awards, 
subject to performance 
conditions

356,864

237,023

-

-

593,887

-

-

-

-

-

1,926,483

1,381,753

448,817

-

3,757,053

Total

4,440,082

2,529,555

1,622,923

604,175

9,196,735

1.  The shareholdings and awards held by Michelle McGrath and Chris Ward are stated as at 6 March 2023 and 22 December 2023 respectively, being the dates they 

stepped down from the Board. The Executive Directors at the end of the financial year have a total interest in 6,969,637 shares and awards. 

The market price of Shaftesbury Capital PLC shares on 29 December 2023 (being the last day for trading during the year) was 
138.1 pence and during the year the price varied between 102.5 pence and 139.2 pence. 

2.9 Implementation of the Policy in 2024

Salary

As disclosed in the prospectus and in last year’s remuneration report, reflecting the increased scope that the roles of the Chief 
Executive and Chief Financial Officer would be performing in the merged company, Ian Hawksworth and Situl Jobanputra’s salaries 
were set at £725,000 and £520,000 respectively on completion of the merger. For 2024, effective from 1 January, the Chief Executive and 
Chief Financial Officer received an increase of 3 per cent which compares to a wider workforce increase of 4.3 per cent.

The salaries for the Executive Directors are set out in the table below:

Executive Director salaries – 2023 and 2024

Ian Hawksworth

Situl Jobanputra

Pension and benefits

2024

£747,000

£536,000

2023

Per cent increase

£725,000

£520,000

3.0

3.0

Executive Directors receive a pension contribution of 17.5 per cent of salary which is aligned with the workforce contribution rate 
and benefits as described in the Remuneration Policy on page 133.

Annual bonus

Opportunity

The annual bonus opportunity will remain unchanged for 2024 at 150 per cent of salary with 40 per cent of any bonus awarded to be 
deferred into shares for three years.

Performance conditions 

For 2024, the three financial measures will remain unchanged from previous years. The Committee considers EPRA NTA per share, 
EPS and Total Property Return to be well aligned with shareholders. However, for 2024, the weightings have been amended slightly 
to reflect the increased focus on cost management and earnings in 2024.

Performance conditions

Weighting

Description

EPRA Net Tangible Assets per share

25/75

A key measure driving the long-term potential of our assets 

Underlying Earnings per Share

30/75

Relative Total Property Return

20/75

Rewards value growth in net rental income as well as managing costs. 
Upweighted to reflect the importance of delivering cost savings and 
operating efficiencies

Rewards the additional portfolio value created by management over and 
above any changes in value from tracking the property market as a whole, 
as measured by the widely-used MSCI Total Return All Property Index

The remaining 25% of the bonus will be based on corporate and sustainability objectives.

The TPR target is included in the Company’s KPIs on page 16. The KPIs are in part dependent upon the occurrence of certain 
discrete events. Therefore, whilst the outperformance targets that apply to the long-term incentives are disclosed, the Board has 
decided that as the Group operates in specific locations within the competitive central London property market, prospective 
disclosure of specific short-term NTA and EPS targets, or non-financial performance targets, would provide a level of information 
to counterparties that could prejudice the Company’s commercial interests. The Committee will publish the performance targets 
retrospectively once they have ceased to be commercially sensitive, which is expected to be when the bonus amounts are 
determined. 

Further information on the Company’s KPIs can be found on pages 16 and 17.

Performance Share Plan

PSP awards of 300 per cent of 2024 salary will be made to each Executive Director as awards of nil-cost options. The performance 
conditions and comparator group that will apply to these awards, and all outstanding awards, are set out in the tables below.

Performance conditions for PSP awards

TAR v FTSE 350 REITs (50 per cent)

TSR v FTSE 350 REITs (50 per cent)

Threshold (25%) 

Median

Median

Use of market purchased shares

Maximum (100%)

Upper Quartile

Upper Quartile

The rules of the Performance Share Plan provide the Board with flexibility on whether the shares awarded will ultimately be delivered 
by issuing new equity, or purchasing shares on the stock market. In deciding whether to issue or purchase shares the Board will 
consider a number of factors with a view to minimising dilution of shareholders’ interests; these include whether and by how 
much the shares are trading at a discount/premium to Net Tangible Assets, Group liquidity and market outlook. If there is sufficient 
liquidity and shares are trading at a discount to Net Tangible Assets then it is expected that shares would be purchased rather than 
issued. It is confirmed that the share awards made in 2023 are expected to be settled using shares purchased in the market. Due to 
the exceptional circumstances of the merger, it was not possible for the Company’s Employee Benefit Trust to acquire market 
purchased shares to satisfy the awards that vested prior to completion. Newly issued shares representing c. 0.3 per cent of the 
post-completion share capital were therefore used to satisfy these awards.

Chairman and Non-executive Director remuneration

The Committee reviews the Chairman’s fee and the remuneration of the Non-executive Directors is considered by the Chairman 
and the Chief Executive. The fees paid to the Chairman and Non-executive Directors are reviewed annually, although fees may not 
be increased every year. Jonathan Nicholls’ fee as Chairman was set at the same level as his predecessor at £284,000 (which was 
not increased since 1 May 2020). The Committee has reviewed this fee and set the fee at £310,000 with effect from 1 May 2023, 
which reflects the increased size and scale of the Group post-merger and Jonathan’s time commitment in fulfilling the role.

The Board (excluding the Non-executives) reviewed Non-executive Director fee levels during the year which were last reviewed in 
May 2020 and taking into account market data, the following fees were agreed with effect from 1 May 2023:

 ― Fees for the Non-executive Directors were increased from £55,000 to £65,000 per annum.

 ― Supplementary fees for chairing the Audit and Remuneration Committee of £20,000 per annum each and ESC Committee of 
£17,000 per annum (increased from £16,300 per annum). The Chairman does not receive an additional fee for chairing the 
Nomination Committee.

 ― Membership fee changed from being capped at two Committees (Audit, Remuneration and ESC) at £7,000 each and Nomination 

Committee at £6,200 to a reduced membership fee of £5,000, with no cap on the number of Committees.

 ― The supplementary fee for the role of Senior Independent Director is unchanged at £13,400 per annum.

148

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149

Shaftesbury Capital PLC | 2023 Annual ReportCorporate Governance | Remuneration

Pay Comparison
2.10 Percentage change in Directors’ remuneration versus employee pay
The table below shows the year-on-year percentage change in the remuneration for the years ended 31 December 2023, 
31 December 2022, 31 December 2021 and 31 December 2020 of each Director compared with the average percentage change in 
remuneration for a comparator group of Shaftesbury Capital employees.

2.12 Chief Executive single figure of total remuneration history and TSR performance
The graph below shows the total shareholder return at 31 December 2023 of £100 invested in Capital & Counties Properties PLC 
(now Shaftesbury Capital PLC) on 1 January 2014, compared with the FTSE 350 Real Estate Index. The Committee considers this 
benchmark to be the most relevant benchmark for the Company’s performance.

The table below the graph shows, for each financial year, information on the remuneration of Ian Hawksworth, who has been Chief 
Executive since 2010.

Salary/Fees (% change)

Benefits (% change)

Annual bonus (% change)

20231

2022

2021

2020

20232

2022

2021

2020

2023

2022

2021

2020

Total shareholder return

Executive Directors

Ian Hawksworth

Situl Jobanputra

Non-executive Directors3

Jonathan Nicholls

Richard Akers

Ruth Anderson

Charlotte Boyle4

Helena Coles

Anthony Steains4

Jennelle Tilling

Average employee5

8.28

15.42

N/A

N/A

N/A

54.12

N/A

25.51

N/A

13.23

3.75

3.76

N/A

N/A

N/A

–

N/A

0.79

1.67

N/A

N/A

N/A

1.19

N/A

2.92

7.18

N/A

N/A

N/A

1.20

N/A

–

11.36

35.28

32.43

N/A

10.3

N/A

4.63

N/A

4.94

N/A

13.13

32.26

10.71

40.00

–16.67

7.69

–4.00

–

-10.92

4.17

-2.39

42.23

42.34

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

–100.00

–80.49

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

–100

–100

N/A

N/A

N/A

N/A

N/A

N/A

N/A

2.95

30.51

12.34

33.63

20.99

54.18

–69.47

1.  Changes in Executive Directors’ salaries reflect the increased scope of roles following completion of the merger.
2.  Changes in Executive Directors’ benefits reflect inclusion of permanent health insurance and life insurance in the 2023 figure in addition to increased cost of health 

insurance. Due to the relatively small values of these amounts, small absolute increases can result in large percentage changes.
3.  Percentage changes cannot be calculated for those Non-executive Directors who joined the Board on completion of the merger.
4.  Fee increases are due to the additional one-off payments made in recognition of the additional workload placed on Non-executive Directors in completing the merger. 

The increase in Anthony Steains’ benefits reflects travel to attend additional Board meetings.

5.  As Shaftesbury Capital PLC has no direct employees, information for Group employees has been disclosed on a voluntary basis. To allow a meaningful comparison, 

the analysis for employees is based on a consistent group of individuals for each comparison, being those employed by the Group at both 1 January and 31 
December of each period, and has been calculated on a full-time equivalent basis. The Directors are excluded from the employee figures.

2.11 Chief Executive pay ratio
As Shaftesbury Capital has fewer than 250 employees, it is not legally required to report pay ratios. However, the ratios below are 
disclosed on a voluntary basis.

The table below sets out the Chief Executive’s remuneration compared with the 25th, median and 75th percentile employee within 
the employee reference group as at 31 December 2023. Option A as defined in the Companies (Miscellaneous Reporting) Regulations 
2018 was used to calculate the ratios, as this calculation methodology was considered to be the most accurate method. For 2023, the 
employees included in the calculation are those employed by the Group at year end, on a full-time equivalent basis, and excluding 
Shaftesbury PLC employees who joined in the year. The remuneration figures for employees other than Executive Directors have 
been calculated using salaries payable from the April of the relevant year. The figure for Executive Directors’ remuneration is the 
single figure of remuneration for each financial year.

Method

25th percentile pay ratio

Median pay ratio

75th percentile pay ratio

Year

2023

2022

2021

2020

Option A

Option A 

Option A 

Option A

43.6:1

31.0:1

23.9:1

14.4:1

The remuneration used to calculate the 2023 pay ratios is set out below.

Base salary

Total remuneration

Chief Executive 
£000

25th percentile 
£000

719

3,723

51

85

26.5:1

17.3:1

14.2:1

7.9:1

Median 
£000

78

141

14.1:1

10.9:1

9.5:1

6.0:1

75th percentile 
£000

124

264

200

150

100

50

0

31 Dec 
2013

31 Dec
2014 

31 Dec
2015 

31 Dec
2016 

31 Dec
2017 

31 Dec
2018 

31 Dec
2019 

31 Dec
2020 

31 Dec
2021 

31 Dec
2022 

31 Dec
2023 

FTSE 350 Real Estate Index

Shaftesbury Capital

Financial year

Single figure £’000

Annual bonus % of max

MSP vesting % of max

PSP vesting % of max

2014

3,396

96.73

93.1

93.1

2015

3,275

91.25

40 or 801

60

2016

918

21.25

0

0

2017

1,307

61.60

0

0

2018

991

23.75

0

0

2019

1,566

83.33

N/A

0

2020

813

0

N/A

0

2021

1,510

73.75

N/A

0

2022

2,121

100.00

N/A

20232

3,723

82.50

N/A

25

63 and 66.72

1.  Depending on the award. Please refer to 2015 Annual Report for more information.

2.  PSP vesting based for the 2021 and 2022 PSP awards. Note that awards were also subject to pro-rating for time.

2.13 Relative importance of the spend on pay
The bar graphs below illustrate dividends paid and total employee pay expenditure (this includes pension, variable pay, and 
national insurance) for the financial years ended 31 December 2022 and 31 December 2023, and the year-on-year change in each. 
The disclosure is based solely on Capco/Shaftesbury Capital pre- and post-merger and does not take into account Shaftesbury’s 
dividends and employee spend. The aforementioned measures are those prescribed by the remuneration disclosure regulations; 
however, they do not reflect Shaftesbury Capital’s KPIs, which are explained on pages 16 and 17. Accordingly, bar graphs showing 
Shaftesbury Capital’s one-year TPR and TAR are also included.

Total property 
return (%)

Dividends (£m)1

Total accounting 
return (%)

Employee costs (£m)

2023

2022

2.2

2023

43.8

2023

5.8

2023

25.1

2.8

2022

15.3

-13.6

2022

2022

17.7

1.  £1.9 million of the total dividend paid during 2023 was retained by a Group controlled entity following the dividend threshold test as set out in the  

exchangeable bond conditions.

Due to the relative weighting of variable remuneration for the Executive Directors, the pay ratios will be significantly smaller in years 
when PSP awards do not vest. In addition, due to the Group’s relatively small number of employees, the ratios calculated may vary 
between years as a result of employees joining or leaving the Company.

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Shaftesbury Capital PLC | 2023 Annual ReportCorporate Governance | Remuneration

Remuneration Committee adviser and voting
2.14 Independent adviser to the Remuneration Committee
During the year, the Committee undertook a competitive tender exercise and appointed FIT Remuneration Consultants LLP (‘FIT’) 
as its independent remuneration adviser. Prior to FIT, the Committee was advised by Korn Ferry, During the year, the Committee 
received advice on matters including a review of the Directors’ remuneration policy, including remuneration structure, incentive 
design, the choice of incentive measures and target setting from its advisers. FIT and Korn Ferry are both members of the Remuneration 
Consultants Group and each adheres to its code of conduct. The Committee has received confirmation of independence from 
both FIT and Korn Ferry, and is satisfied that the advice received was objective and independent. In addition to advice provided 
to the Committee, Korn Ferry provided share award valuation services, and FIT provided share award valuation and share plan 
implementation services to the Company. During 2023, the Company was charged a total of £64,190 by FIT and £63,060 
by Korn Ferry in respect of advice to the Committee. Fees were charged on a time spent basis.

2.15 Shareholder voting
The table below shows the results of the advisory vote on the 2022 Directors’ Remuneration Report at the 2023 AGM and the 
binding vote on the current Remuneration Policy at the 2023 AGM.

Voting on Remuneration Policy and Remuneration Report at the 2023 AGM

Year

Votes for

2023

Approval of Remuneration Report

1,312,086,833

2023

Approval of Remuneration Policy

1,279,525,790

% for

91.45

89.18

Votes against

% against

Total votes cast

122,652,343

155,218,849

8.55

10.82

1,434,739,176

1,434,744,639

Votes withheld 
(abstentions)

10,796,253

10,790,790

This Remuneration report has been approved for issue by the Board of Directors on 28 February 2024.

Richard Akers 
Chair of the Remuneration Committee

152

Shaftesbury Capital PLC | 2023 Annual Report

Directors’ report

The Directors present their Annual 
Report and the audited consolidated 
financial statements for the year ended 
31 December 2023.

Additional disclosures
Certain Directors’ Report disclosures, including a number of 
those required under the Companies Act 2006, Schedule 7, 
Large and Medium-sized Companies and Groups (Accounts 
and Reports) Regulations (as amended), the Listing Rules and 
Disclosure and Transparency Rules, have been incorporated 
into this Directors’ Report by reference and can be found within 
the following sections of the Annual Report:

Strategic Report (which includes information on likely future 
developments for the business) including:

Chief Executive’s statement

Purpose-led strategy and business model

Key performance indicators

Portfolio and operating review

Stakeholder engagement

People and culture

Financial review

Effective risk management

Principal risks and uncertainties

Task Force on Climate-related Financial Disclosures 

Viability statement

Sustainability (which includes information on the Group’s 
environmental and sustainability, and community matters, 
the Group’s required disclosures on greenhouse gas 
emissions, energy consumption and energy efficiency activities)

Section 172(1) statement

Non pre-emptive issue of equity 

Interests in significant contracts

Page

Inside 
cover

10

14

16

18

40

46

48

59

61

66

75

78

108

201

203

Company status and listings
With effect from 6 March 2023, on completion of the merger 
with Shaftesbury, the Company changed its name from Capital 
& Counties Properties PLC to Shaftesbury Capital PLC. The 
Company has a primary and premium listing on the London 
Stock Exchange main market and a secondary listing on the 
Johannesburg Stock Exchange. For the purposes of its listing 
on the Johannesburg Stock Exchange, the Company maintains 
an overseas branch register in South Africa. The Company’s 
secured exchangeable bonds due 2026 are listed on the 
Frankfurt Stock Exchange.

Directors
The Directors of the Company who held office during the year and 
up to the date of signing the financial statements were as follows:

Chairman:

Jonathan Nicholls 

Executive Directors:

Non-executive Directors:

Ian Hawksworth 
Situl Jobanputra

Richard Akers 
Ruth Anderson  
Charlotte Boyle 

Biographies of each current Director can be found on  
pages 96 and 97. 

Details of current Directors, and other Directors who served 
during the year and prior to the date of signing the financial 
statements alongside details of each Director’s interests in the 
Company’s shares are set out in the Directors’ Remuneration 
Report which is incorporated by reference to this report and 
can be found on pages 127 to 152. 

The powers of the Directors are determined by UK legislation 
and the Company’s Articles of Association, together with any 
specific authorities that shareholders may approve from time 
to time.

The rules governing the appointment and replacement 
of Directors are contained in the Company’s Articles and 
UK legislation. In compliance with the 2018 UK Corporate 
Governance Code, all the current Directors will retire from 
office and will offer themselves for re-election at the 2024 
Annual General Meeting.

Compensation for loss of office
The Company does not have any agreements with any Executive 
Director or employee that would provide compensation for loss 
of office or employment resulting from a takeover, except that 
provisions of the Company share schemes may cause share 
options and awards to vest on a takeover.

Directors’ conflicts of interest
The Company has procedures in place for the management 
of conflicts of interest. Should a Director become aware that 
they, or a connected party, have an interest in an existing or 
proposed transaction with the Group, they should notify the 
Company Secretary before the next meeting or at the meeting. 
Directors have a continuing obligation to notify any changes to 
their potential conflicts.

153

Shaftesbury Capital PLC | 2023 Annual ReportCorporate Governance | Directors’ report

Directors’ indemnities and insurance
In accordance with the Company’s Articles of Association, 
the Company has indemnified the Directors to the full extent 
allowed by law. The Company maintains Directors’ and 
Officers’ liability insurance, which is reviewed annually.

Articles of Association
Changes to the Articles of Association must be approved by 
shareholders in accordance with the Companies Act 2006 and 
the requirements of the 2018 UK Corporate Governance Code.

Dividends
The Directors have proposed the following dividends:

Interim dividend paid on 
18 September 2023

Proposed final dividend  
to be paid on 31 May 2024

1.5p per ordinary share 

1.65p per ordinary share 

Total dividend for 2023

3.15p per ordinary share 

The proposed final dividend (of which 0.65 pence will be paid as a 
Property Income Distribution (“PID”) and 1.0 pence will be paid as 
an ordinary dividend) will be paid on 31 May 2024 to shareholders 
whose names are on the register on 26 April 2024. The interim 
dividend was paid wholly as an ordinary dividend. 

Capital structure
Details of the Company’s issued ordinary share capital, 
including details of movements in the issued share capital 
during the year, and authorities to issue or repurchase shares 
are shown below and in note 27 to the financial statements on 
page 201. Each share carries the right to one vote at general 
meetings of the Company. The Company was granted authority 
at the 2023 AGM to make market purchases of its own ordinary 
shares. This authority will expire at the conclusion of the 2024 
AGM, or, if earlier, on 15 September 2024, and a resolution will 
be proposed to seek further authority. No ordinary shares were 
purchased under this authority during the year or in the period 
from 1 January 2024 to 28 February 2024. 

At 28 February 2024, the Company had an unexpired authority 
to repurchase shares up to a maximum of 182,481,970 shares 
with a nominal value of £45.6 million, and the Directors had an 
unexpired authority to allot up to a maximum of 1,216,546,468 
shares with a nominal value of £304.1 million of which 
608,273,234 shares with a nominal value of £152.1 million can 
only be allotted pursuant to a rights issue.

There are no specific restrictions on the transfer of shares 
beyond those standard provisions set out in the Articles of 
Association. No shareholder holds shares carrying special 
rights with regard to control of the Company.

Use of financial instruments
Information on financial risk management objectives and 
policies, including hedging policies, and exposure of the 
Company in relation to the use of financial instruments,  
can be found in note 25 on pages 195 to 200.

Change of control provisions
There are a number of agreements which (should consent not 
be obtained from the counterparty to a change of control) 
alter or terminate upon a change of control of the Company. 
The £350 million Shaftesbury Capital facility, the Covent 
Garden £300 million facility and £475 million loan notes, the 
£450 million Shaftesbury AV Limited facility, and the £134.75 
million Shaftesbury CL Limited facility contain provisions 
requiring outstanding facilities to be repaid on a change of 
control. The £275 million exchangeable bonds (due to be repaid 
in 2026) provide bondholders the right of early redemption on 
a change of control, subject to certain exceptions. 

The Longmartin investment and Lillie Square development 
joint venture both contain provisions which are triggered by a 
change of control. The Performance Share Plan (“PSP”) includes 
provisions relating to the treatment of awards in the event of a 
change of control.

Substantial shareholdings
The significant holdings of voting rights in the share capital of 
the Company notified to the Financial Conduct Authority and 
disclosed in accordance with Disclosure and Transparency 
Rule 5, as at 28 February 2024, being a date not more than one 
month before the date of the Notice of Annual General Meeting, 
are shown in the table below.

Substantial shareholdings, disclosed as at 28 February 2024

Holder

Norges Bank

BlackRock, Inc. 

Shares held at time of 
last notification 

Percentage held at time 
of last notification1

Nature of holding

Date of last DTR 5 
notification 

459,649,804 

109,083,558

23.53%

5.58%

Direct interest

8 March 2023

Indirect interest

11 January 2024

1.  Notified holdings are calculated with reference to the total issued share capital on the date the threshold was reached. This figure includes 128,350,793 ordinary 

shares held as security by a Group entity under the terms of the £275 million exchangeable bond and while held by a Group entity will not vote.

Corporate governance statement
The information fulfilling the requirements of the corporate 
governance statement, including the requisite disclosures in 
relation to diversity, can be found on pages 94 to 152, which 
should be deemed to be incorporated within this Directors’ 
Report, and in the share capital note on page 201. Application 
of the Principles of the UK Corporate Governance Code 2018 
(the “2018 Code”) can be found on pages 94 to 152. Full details 
of the 2018 Code can be found on the Financial Reporting 
Council’s website at https://www.frc.org.uk.

Employees
Information on Group employees, and engagement with 
employees during the year, can be found on pages 42 and 43, 
46 and 47 and in note 6 on page 180.

Engagement with stakeholders
Information on the ways in which the Directors have regard 
to the need to foster the Company’s business relationships 
with stakeholders, including suppliers, customers and others, 
and the effect of that regard on principal decisions taken 
by the Company is set out in our Stakeholder engagement 
section on pages 40 to 45 and 108 and 109 of this report.

Political donations
The Company did not make any political donations during the 
year (2022: nil).

The environment
Details of the Group’s Environment, Sustainability and 
Community (“ESC”) Strategy and its aims and activities are set 
out on pages 78 to 91, and further information is available on 
the Company’s website at: https://www.shaftesburycapital.
com/en/responsibility/our-approach.html

Going concern
As set out on page 58, the Directors have a reasonable 
expectation that the Company and the Group will have adequate 
resources to meet both ongoing and future commitments over 
a period of at least 12 months from the date of approval of the 
financial statements. Accordingly, they continue to adopt the going 
concern basis in preparing the Annual Report.

Disclosure to auditors
So far as the Directors are aware, there is no relevant audit 
information of which the auditors are unaware and each 
Director has taken all steps that he or she ought to have taken 
as a Director, in order to make himself or herself aware of any 
relevant audit information, and to establish that the auditors 
are aware of that information. This confirmation is given in 
accordance with section 418 of the Companies Act 2006.

Independent auditors
The Board has recommended that PricewaterhouseCoopers 
LLP, who have indicated their willingness to continue in office, 
be reappointed as the Company’s independent auditors and 
a resolution seeking PwC’s reappointment will be proposed 
at the forthcoming Annual General Meeting. The external 
audit contract was last put out to competitive tender in 2019. 
Under current regulations, the Company is required to retender 
the external audit contract by no later than the 2030 financial year.

Events after the reporting period
Details of events after the reporting period can be found in 
note 34 of the financial statements on page 206. 

Annual General Meeting
The 2024 Annual General Meeting of the Company will be held 
on 23 May 2024. The Notice of Meeting will contain the specific 
details, and, together with an explanation of the business to 
be dealt with at the meeting, will be included as a separate 
document sent to shareholders via electronic or hard copy 
means dependent on their election. The Notice of Meeting will 
be issued to shareholders at least 20 working days before the 
meeting, and will also be made available on the Company’s 
website. Shareholders are requested to check the Company’s 
website for the latest details concerning the 2024 AGM.

By Order of the Board.

Desna Martin
Group Company Secretary

28 February 2024

154

Shaftesbury Capital PLC | 2023 Annual Report

155

Shaftesbury Capital PLC | 2023 Annual ReportFinancial statements 

Directors’ responsibilities 

Statement of Directors’ responsibilities  
The Directors are responsible for preparing the Annual Report and the financial statements in accordance with applicable law 
and regulation. 

Company law requires the directors to prepare financial statements for each financial year. Under that law the Directors have 
prepared the Group and the Company financial statements in accordance with UK-adopted international accounting standards. 

Under company law, Directors must not approve the financial statements unless they are satisfied that they give a true and fair 
view of the state of affairs of the Group and Company and of the profit or loss of the Group for that period. In preparing the 
financial statements, the Directors are required to: 

–  select suitable accounting policies and then apply them consistently; 
–  state whether applicable UK-adopted international accounting standards have been followed, subject to any material 

departures disclosed and explained in the financial statements; 

–  make judgements and accounting estimates that are reasonable and prudent; and 
–  prepare the financial statements on the going concern basis unless it is inappropriate to presume that the Group and Company 

will continue in business. 

The Directors are responsible for safeguarding the assets of the Group and Company and hence for taking reasonable steps for 
the prevention and detection of fraud and other irregularities. 

The Directors are also responsible for keeping adequate accounting records that are sufficient to show and explain the Group’s and 
Company’s transactions and disclose with reasonable accuracy at any time the financial position of the Group and Company and 
enable them to ensure that the financial statements and the Directors’ remuneration report comply with the Companies Act 2006. 

The Directors are responsible for the maintenance and integrity of the Company’s website. Legislation in the United Kingdom 
governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions. 
Directors’ confirmations 
The Directors consider that the Annual Report, taken as a whole, is fair, balanced and understandable and provides the information 
necessary for shareholders to assess the Group’s and Company’s position and performance, business model and strategy. 

Each of the Directors, whose names and functions are listed in the Corporate Governance section of the Annual Report confirm 
that, to the best of their knowledge: 

– 

– 

the Group and Company financial statements, which have been prepared in accordance with UK-adopted international 
accounting standards, give a true and fair view of the assets, liabilities and financial position of the Group and Company,  
and of the profit of the Group; and 
the Strategic report includes a fair review of the development and performance of the business and the position of the  
Group and Company, together with a description of the principal risks and uncertainties that it faces. 

In the case of each director in office at the date the Directors Report is approved: 

–  so far as the Director is aware, there is no relevant audit information of which the Group’s and Company’s auditors are 

– 

unaware; and 
they have taken all the steps that they ought to have taken as a Director in order to make themselves aware of any relevant 
audit information and to establish that the Group’s and Company’s auditors are aware of that information. 

The financial statements on pages 165 to 226 were approved by the Board of Directors on 28 February 2024 and signed on its 
behalf by: 

Ian Hawksworth   
Chief Executive 

Situl Jobanputra 
Chief Financial Officer 

28 February 2024 

Independent auditors’ report  
to the members of Shaftesbury 
Capital PLC 

Report on the audit of the financial statements 
Opinion 

In our opinion, Shaftesbury Capital PLC’s Group financial statements and Company financial statements (the “financial statements“): 

–  give a true and fair view of the state of the Group’s and of the Company’s affairs as at 31 December 2023 and of the Group’s 

profit and the Group’s and Company’s cash flows for the year then ended; 

–  have been properly prepared in accordance with UK-adopted international accounting standards as applied in accordance  

with the provisions of the Companies Act 2006; and 

–  have been prepared in accordance with the requirements of the Companies Act 2006. 

We have audited the financial statements, included within the Annual Report, which comprise: the Consolidated and Company 
balance sheets as at 31 December 2023; the Consolidated income statement, the Consolidated statement of comprehensive 
income, the Consolidated and Company statements of changes in equity and the Consolidated and Company statements of  
cash flows for the year then ended; and the notes to the financial statements, which include a description of the significant 
accounting policies. 

Our opinion is consistent with our reporting to the Audit Committee. 

Basis for opinion 

We conducted our audit in accordance with International Standards on Auditing (UK) (“ISAs (UK)“) and applicable law. Our responsibilities 
under ISAs (UK) are further described in the Auditors’ responsibilities for the audit of the financial statements section of our report. 
We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. 

Independence 

We remained independent of the Group in accordance with the ethical requirements that are relevant to our audit of the financial 
statements in the UK, which includes the FRC’s Ethical Standard, as applicable to listed public interest entities, and we have fulfilled 
our other ethical responsibilities in accordance with these requirements. 

To the best of our knowledge and belief, we declare that non-audit services prohibited by the FRC’s Ethical Standard were  
not provided. 

Other than those disclosed in Note 6 (c), we have provided no non-audit services to the Company or its controlled undertakings  
in the period under audit. 

Our audit approach 

Overview 

Audit scope 

–  We audited the complete financial information of the Group, which comprises the West End property 

portfolio and the Group’s share of joint ventures and associates 

Key audit matters –  Valuation of investment property (Group) 

–  Valuation of the acquired assets and liabilities of Shaftesbury PLC (Group) 
–  Valuation of investment in Group companies and amounts owed by subsidiaries (Company) 

Materiality 

–  Overall Group materiality: £52.1 million (2022: £23.5 million) based on 1 per cent of total assets 
–  Overall Company materiality: £37.4 million (2022: £23.1 million) based on 1 per cent of total assets 
–  Performance materiality: £39.1 million (2022: £17.6 million) (Group) and £28.1 million (2022: £17.3 million) (Company) 

The scope of our audit 

As part of designing our audit, we determined materiality and assessed the risks of material misstatement in the financial statements. 

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Key audit matters 

Key audit matters are those matters that, in the auditors’ professional judgement, were of most significance in the audit of the 
financial statements of the current period and include the most significant assessed risks of material misstatement (whether or not 
due to fraud) identified by the auditors, including those which had the greatest effect on: the overall audit strategy; the allocation of 
resources in the audit; and directing the efforts of the engagement team. These matters, and any comments we make on the results 
of our procedures thereon, were addressed in the context of our audit of the financial statements as a whole, and in forming our 
opinion thereon, and we do not provide a separate opinion on these matters. 

This is not a complete list of all risks identified by our audit. 

Valuation of the acquired assets and liabilities of Shaftesbury PLC is a new key audit matter this year. Application of the IFRS 
Interpretations Committee Agenda Decision in relation to lessor forgiveness of lease payments was a key audit matter last year due 
to it being a revised accounting policy application, and is no longer included. Otherwise, the key audit matters below are consistent 
with last year. 

Key audit matter

How our audit addressed the key audit matter

Valuation of investment property (Group) 
Refer to the Audit Committee report and notes 1, 7, and 14 of the  
financial statements. 

The valuation of the Group’s investment property is the key component  
of the net asset value. The result of the revaluation this year was a loss of 
£68.5 million (2022: £0.8 million loss) as set out in notes 7 and 14, which is 
accounted for within ‘Loss on revaluation and sale of investment property’ in 
the Group’s Consolidated income statement. 

The Group engages third party real estate valuation experts (“third party 
valuers”) to support them with determining the fair value of the Group’s 
properties. These valuers were engaged to perform valuations in 
accordance with the Royal Institution of Chartered Surveyors Valuation – 
Professional Standards (“RICS“). 

The Group’s property portfolio comprises mixed use investment property 
(including retail, food and beverage, office and residential) in London’s West 
End, and these properties are not uniform in nature. There are a number  
of different assumptions made by the Group’s third party valuers, CBRE (for 
the Covent Garden properties) and Cushman & Wakefield (for the remainder 
of the West End wholly-owned property portfolio), in determining fair value.  

The assumptions on which the property values are based are influenced  
by tenure and tenancy details, prevailing market yields and the estimated 
rental values for each property. Macroeconomic factors and uncertain 
market conditions also impact the valuation of investment property. 

In addition, the valuation of the investment property is particularly subjective 
given the current macroeconomic conditions. There is also growing scrutiny 
on the valuation of assets given the potential impacts of climate change. 
Accordingly we identified this area as a key audit matter. The focus of our 
work was on the Investment property financial statement line item, but we 
also perform similar procedures over property assets held as owner 
occupied and within joint ventures and associates.  

Assessing the third party valuers’ expertise and objectivity 
We assessed the competence and capabilities of the valuers and verified 
their qualifications. The valuers are reputable and established real estate 
valuation firms. We also assessed their independence by discussing the 
scope of their work and reviewing the terms of their engagement for unusual 
terms or fee arrangements. Based on this work, we are satisfied that the 
valuers were independent and competent and the scope of their work was 
appropriate. 

We engaged our own auditors’ real estate valuation experts who are qualified 
chartered surveyors with relevant market knowledge to support our audit 
procedures. This included reading the external valuation reports prepared  
by CBRE, Cushman & Wakefield, and the other valuers engaged to undertake 
property valuations for the Group’s joint ventures and associates. Our audit 
experts also attended meetings with the third party valuers to discuss and 
challenge assumptions applied, supporting the audit team with identifying 
where additional audit evidence was required. Our audit experts also 
confirmed that the valuation approaches applied by the third party valuers 
were in accordance with the RICS standards and in accordance with IFRS 13, 
and therefore suitable for use in determining the fair value of investment 
property for the purpose of the financial statements. 

Data provided to the third party valuers 
For investment properties the key data that management provides to  
the third party valuers is tenancy schedules. These contain information  
for each property of leases, square footages, use and other details. We 
tested a sample of this data to ensure it was complete and accurate.  

Assumptions and estimates used by the third party valuers 
With the assistance of our own valuation experts, we met with the third party 
valuers independently of management and gained an understanding of the 
valuation methods and assumptions used. The nature of assumptions used 
varied across the portfolio depending on the nature of each property, but 
they included estimated investment yields and rental values, and factored in 
void rates and rent free periods.  

We utilised independent sources of information to develop our own ranges 
of the expected yields and capital value movements for each property  
in the portfolio, based on their individual uses and locations. This allowed us 
to identify assumptions and property capital value movements outside of our 
expected range, and therefore focus our audit challenge on understanding 
the reasons for these (from third party valuers and management) and 
obtaining further audit evidence. For the Group’s  
largest properties (by capital value) we also made specific enquiries  
of the third party valuers on the basis for key assumptions and obtained 
audit evidence to support these.  

Key audit matter 

How our audit addressed the key audit matter 

Valuation of investment property (Group) continued 

Valuation of the acquired assets and liabilities of Shaftesbury PLC (Group) 
Refer to the Audit Committee report and notes 1 and 13 of the  
financial statements. 

On 6 March 2023, Capital & Counties Properties PLC (now Shaftesbury 
Capital PLC) and Shaftesbury PLC merged, executed by the issue of  
shares in Shaftesbury Capital PLC to Shaftesbury shareholders. 

The combination of the two businesses was deemed to be a business 
combination in accordance with IFRS 3, and required management to  
make judgements in relation to determining the ‘acquirer’ and measuring the 
assets and liabilities acquired at fair value on acquisition date. 

For the purposes of the merger, Shaftesbury Capital PLC was determined to be 
the acquirer. The assets and liabilities of Shaftesbury PLC were therefore 
measured at fair value on the acquisition date. The fair value of the 
consideration paid (being shares issued) was less than the fair value of the 
acquired assets and liabilities, resulting in a gain on bargain purchase of £805.5 
million which is recognised in the Group’s consolidated income statement. 

Due to the judgements involved and fair value estimates required as part  
of the acquisition accounting, we identified this area as a key audit matter. 

Assumptions and estimates used by the third party valuers continued  
We then evaluated whether, based on these procedures together with  
our experience in this sector, the estimate or assumptions applied were 
reasonable. We considered the reasonableness of assumptions that are not 
so readily comparable with published benchmarks, in particular ERV where, 
for a sample of individual properties, we specifically challenged  
the third party valuers to support their individual ERV assumptions with 
reference to available evidence and in the context of the impact of 
macroeconomic uncertainties and trends. 

It was evident from our interaction with the external valuers, and from our 
review of the valuation reports, that close attention had been paid to each 
property’s individual characteristics at a detailed, tenant by tenant level,  
as well as considering specific factors such as the latest leasing and sale 
activity, the desirability of the asset and the extent to which macroeconomic 
factors impacted or not on the asset. 

Our testing evidenced that the estimates and assumptions used were 
reasonable in the context of the Group’s property portfolio and location, and 
reflected the circumstances of the market at the time of the valuation. 

We also challenged the third party valuers and management on the extent to 
which the potential impact of climate change had been appropriately 
factored into the valuation of investment properties. This included 
corroborating management’s views that the cost of climate change 
predominantly manifests in the planned capital expenditure assumptions. We 
also corroborated that the valuers had had access to other studies 
management had commissioned on the physical risks of climate change and 
obtained their views on the extent to which these impacted current 
valuations. Our auditors’ experts supported our understanding and own 
independent views and we concluded climate change impacts had been 
properly factored into the valuation assumptions. 

We have not identified any issues from our audit procedures performed and 
the evidence we obtained. 

Determining the acquirer 
Management prepared an analysis of the key factors assessed in determining 
the acquirer for IFRS 3 purposes. This included consideration of the relative 
size of both groups, whether either party would be paying  
a premium or receiving a discount to acquire the other, board and 
management composition at the merger date, and consideration of the fact 
that Capital & Counties Properties PLC held a 25.2% existing shareholding in 
Shaftesbury PLC. Capital & Counties Properties PLC was also the party that 
issued its shares to Shaftesbury PLC shareholders in executing the merger 
transaction. We considered each aspect of the analysis and corroborated 
this to supporting audit evidence and our knowledge of  
the transaction. We also took account of post-merger factors to ensure 
these remained consistent with management’s judgement. We concluded that 
the determined acquirer was appropriate and that the key factors 
considered by management in making this judgement were disclosed 
appropriately within note 1 of the financial statements. 

Fair value measurement of assets and liabilities 
We evaluated management’s assessment of the fair values of the acquired 
assets and liabilities. The material estimates were in relation to investment 
properties (which are measured at fair value in the underlying books and 
records of Shaftesbury PLC) and fixed rate debt arrangements. We focused our 
audit effort on these material fair value estimates, and our work included: 
–  Investment properties – our audit procedures conducted as at the 

acquisition date were largely consistent with those set out above in  
the investment properties key audit matter.  

–  Debt – we utilised our own valuation specialists to support our audit work 

over the fair value adjustments. This included understanding 
management’s method for determining the adjustments and benchmarking 
Level 2 assumptions used in the calculation of fair value. 

In addition to the above, we also tested other fair value adjustments  
to supporting audit evidence, and we considered whether all material 
adjustments had been identified and made with regard to our audit 
knowledge and testing of the opening balance sheet acquired. 

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Key audit matter 

How our audit addressed the key audit matter 

Based on our professional judgement, we determined materiality for the financial statements as a whole as follows: 

Valuation of the acquired assets and liabilities of Shaftesbury PLC 
(Group) continued 

Valuation of investment in Group companies and amounts owed by 
subsidiaries (Company) 
Refer to notes II and III of the financial statements. 

The Company holds investments in Group companies of £2,129.4 million 
(2022: £516.4 million), and amounts owed by subsidiaries of £1,613.6 
million (2022: £1,795.8 million).  

The impairment assessment of the Company’s investments in subsidiaries 
and determination of any expected credit loss allowance in respect of 
amounts owed by subsidiaries is performed on an annual basis.  

Management’s current year assessment concluded that the carrying  
value of investments was supported by the net assets of the underlying 
subsidiaries. An expected credit loss of £96.9 million was recognised  
in relation to the intercompany loan amounts owed by subsidiaries. 

This area was identified as a key audit matter given the materiality of  
these balances.  

How we tailored the audit scope 

Other considerations 
As part of our audit procedures we also performed testing of other 
balances within the opening balance sheet acquired and the transaction 
costs incurred, and verified the alignment of accounting policies between 
the two businesses. 

We evaluated the audit evidence we had obtained and the resulting gain on 
bargain purchase in the Group’s consolidated income statement which we 
consider has been appropriately explained in the disclosures in note 13. 

We have not identified any issues from our audit procedures performed 
and the evidence we obtained. 

We assessed the accounting policies for investments and amounts owed  
by subsidiaries to ensure these were compliant with UK-adopted 
international accounting standards. We verified that the methodology  
used by management in arriving at the carrying value of each subsidiary, 
and the expected credit loss for amounts owed by subsidiaries, was 
compliant with UK-adopted international accounting standards. 

We obtained management’s impairment assessments and validated that 
input data used was consistent with the Group financial statements and 
underlying subsidiary carrying values. 

For investments in Group companies there was no evidence of impairment 
indicators. For amounts owed by subsidiaries, management’s expected 
credit loss allowance takes into account a number of factors, including  
the underlying property assets held by the Group.  

Based on our audit procedures and the evidence we obtained, we 
concluded that no further impairments were required in relation to  
the investments in Group companies or amounts owed by subsidiaries.  

We tailored the scope of our audit to ensure that we performed enough work to be able to give an opinion on the financial 
statements as a whole, taking into account the structure of the Group and the Company, the accounting processes and  
controls, and the industry in which they operate. 

On 6 March 2023, the Group merged with Shaftesbury PLC and since that date the integration of the two businesses has  
continued. The Group engagement team has audited the whole combined group centrally, including the Group’s share of 
joint ventures and associates. 

The impact of climate risk on our audit 

We also read the disclosures included in the Strategic report in relation to climate change, explaining the governance processes  
in place to assess climate risk and additional reporting requirements. The Group has made commitments to a Net Zero Carbon 
Pathway by 2030. A detailed description of the commitments and targets to achieve these is set out in the Strategic report. 

As part of our audit we made enquiries of management to understand the process adopted to assess the potential impacts of 
climate risks on the Group’s financial statements. The key area of the financial statements where management evaluated that 
climate risk has a potential significant impact is in relation to the valuation of investment properties (see note 14 of the Group 
financial statements). We also considered this an area which may be potentially materially impacted by climate risk and 
consequently we focused our audit work in this area. Further details of our audit work performed is set out in the key audit  
matters section of this report, ‘Valuation of investment property (Group)’. 

We also considered the disclosures in relation to climate change in the financial statements and whether these were consistent  
with the information included in the Strategic report, including the Task Force on Climate-related Financial Disclosures (TCFD). 

Our procedures did not identify any material issues in the context of our audit of the financial statements as a whole, and as set  
out in the key audit matters section of this report, ‘Valuation of investment property (Group)’. 

Materiality 

The scope of our audit was influenced by our application of materiality. We set certain quantitative thresholds for materiality. 
These, together with qualitative considerations, helped us to determine the scope of our audit and the nature, timing and extent of 
our audit procedures on the individual financial statement line items and disclosures and in evaluating the effect of misstatements, 
both individually and in aggregate on the financial statements as a whole. 

Overall materiality

£52.1 million (2022: £23.5 million) 

How we determined it

1 per cent of total assets 

Financial statements – Group 

  Financial statements – Company 

  £37.4 million (2022: £23.1 million) 

  1 per cent of total assets 

Rationale for benchmark applied The key measure of the Group’s performance is the valuation  
of investment property and the balance sheet as a whole. On  
this basis, and consistent with the prior year, we set an overall 
Group materiality level based on total assets. 

  The Company is predominantly an investment holding 
Company and therefore total assets is deemed the 
most appropriate benchmark. 

In addition to overall Group materiality, specific materialities were also applied to certain areas of the Consolidated income 
statement and related working capital balances. Our specific materialities were aligned with the metrics in the Annual Report  
and Group financial statements that we believe are of particular interest to the members and we determined those metrics to be 
gross profit and gross finance costs. In order to reflect their specific characteristics, we applied materiality levels of 5 per cent of 
the current year gross profit (2022: 5 per cent) and 5 per cent of current year gross finance costs (2022: 5 per cent). 

We use performance materiality to reduce to an appropriately low level the probability that the aggregate of uncorrected and 
undetected misstatements exceeds overall materiality. Specifically, we use performance materiality in determining the scope of  
our audit and the nature and extent of our testing of account balances, classes of transactions and disclosures, for example in 
determining sample sizes. Our performance materiality was 75% (2022: 75%) of overall materiality, amounting to £39.1 million 
(2022: £17.6 million) for the Group financial statements and £28.1 million (2022: £17.3 million) for the Company financial statements. 

In determining the performance materiality, we considered a number of factors – the history of misstatements, risk assessment  
and aggregation risk and the effectiveness of controls – and concluded that an amount at the upper end of our normal range  
was appropriate. 

We agreed with the Audit Committee that we would report to them misstatements identified during our audit above £2.6 million 
(Group audit) (2022: £1.2 million) and £1.9 million (Company audit) (2022: £1.2 million) as well as misstatements below those 
amounts that, in our view, warranted reporting for qualitative reasons. 

Conclusions relating to going concern 

Our evaluation of the directors’ assessment of the Group’s and the Company’s ability to continue to adopt the going concern  
basis of accounting included: 

–  Obtaining management’s analysis of the going concern of the Group and Company and supporting cash flow forecasts and 
covenant compliance calculations. Management prepared forecasts for a base case, severe but plausible downside case,  
and reverse stress testing; 

–  Understanding and assessing the reasonableness of the key assumptions used in the cash flow forecasts, including assessing 
whether we considered the downside sensitivities to be appropriately severe, the availability of committed finance and 
covenant compliance during the forecast period; 

–  Corroborating key assumptions in the cash flow forecasts (e.g. Investment property valuation, rental income and finance costs) 
to other evidence including external research and historical performance, and ensuring this was consistent with our audit work 
in these and other areas; 

–  Evaluating the audit evidence we obtained and that management’s conclusions were supportable; and 
–  Reviewing the disclosures in the financial statements relating to the going concern basis of preparation, and evaluating  

that these provided an explanation of the Directors’ assessment that was consistent with the audit evidence we obtained. 

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, 
individually or collectively, may cast significant doubt on the Group’s and the Company’s ability to continue as a going concern  
for a period of at least twelve months from when the financial statements are authorised for issue. 

In auditing the financial statements, we have concluded that the Directors’ use of the going concern basis of accounting in the 
preparation of the financial statements is appropriate. 

However, because not all future events or conditions can be predicted, this conclusion is not a guarantee as to the Group’s and  
the Company’s ability to continue as a going concern. 

In relation to the Directors’ reporting on how they have applied the UK Corporate Governance Code, we have nothing material to 
add or draw attention to in relation to the directors’ statement in the financial statements about whether the directors considered  
it appropriate to adopt the going concern basis of accounting. 

Our responsibilities and the responsibilities of the Directors with respect to going concern are described in the relevant sections  
of this report. 

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Reporting on other information 

The other information comprises all of the information in the Annual Report other than the financial statements and our auditors’ 
report thereon. The Directors are responsible for the other information. Our opinion on the financial statements does not cover  
the other information and, accordingly, we do not express an audit opinion or, except to the extent otherwise explicitly stated in 
this report, any form of assurance thereon. 

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider 
whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit, or 
otherwise appears to be materially misstated. If we identify an apparent material inconsistency or material misstatement, we are 
required to perform procedures to conclude whether there is a material misstatement of the financial statements or a material 
misstatement of the other information. If, based on the work we have performed, we conclude that there is a material misstatement 
of this other information, we are required to report that fact. We have nothing to report based on these responsibilities. 

With respect to the Strategic report and Directors’ report, we also considered whether the disclosures required by the UK 
Companies Act 2006 have been included. 

Based on our work undertaken in the course of the audit, the Companies Act 2006 requires us also to report certain opinions  
and matters as described below. 

Strategic report and Directors’ report 

In our opinion, based on the work undertaken in the course of the audit, the information given in the Strategic report and Directors’ 
report for the year ended 31 December 2023 is consistent with the financial statements and has been prepared in accordance with 
applicable legal requirements. 

In light of the knowledge and understanding of the Group and Company and their environment obtained in the course of the audit, 
we did not identify any material misstatements in the Strategic report and Directors’ report. 

Directors’ remuneration 

In our opinion, the part of the Directors’ remuneration report to be audited has been properly prepared in accordance with the 
Companies Act 2006. 

Corporate governance statement 

The Listing Rules require us to review the directors’ statements in relation to going concern, longer-term viability and that part of 
the corporate governance statement relating to the Company’s compliance with the provisions of the UK Corporate Governance 
Code specified for our review. Our additional responsibilities with respect to the corporate governance statement as other 
information are described in the Reporting on other information section of this report. 

Based on the work undertaken as part of our audit, we have concluded that each of the following elements of the corporate 
governance statement is materially consistent with the financial statements and our knowledge obtained during the audit, and  
we have nothing material to add or draw attention to in relation to: 

–  The Directors’ confirmation that they have carried out a robust assessment of the emerging and principal risks; 
–  The disclosures in the Annual Report that describe those principal risks, what procedures are in place to identify emerging  

risks and an explanation of how these are being managed or mitigated; 

–  The Directors’ statement in the financial statements about whether they considered it appropriate to adopt the going concern 
basis of accounting in preparing them, and their identification of any material uncertainties to the Group’s and Company’s  
ability to continue to do so over a period of at least twelve months from the date of approval of the financial statements; 
–  The Directors’ explanation as to their assessment of the Group‘s and Company’s prospects, the period this assessment covers 

and why the period is appropriate; and 

–  The Directors’ statement as to whether they have a reasonable expectation that the Company will be able to continue in 

operation and meet its liabilities as they fall due over the period of its assessment, including any related disclosures drawing 
attention to any necessary qualifications or assumptions. 

Our review of the Directors’ statement regarding the longer-term viability of the Group and Company was substantially less in 
scope than an audit and only consisted of making inquiries and considering the directors’ process supporting their statement; 
checking that the statement is in alignment with the relevant provisions of the UK Corporate Governance Code; and considering 
whether the statement is consistent with the financial statements and our knowledge and understanding of the Group and 
Company and their environment obtained in the course of the audit. 

In addition, based on the work undertaken as part of our audit, we have concluded that each of the following elements of  
the corporate governance statement is materially consistent with the financial statements and our knowledge obtained during  
the audit: 

–  The Directors’ statement that they consider the Annual Report, taken as a whole, is fair, balanced and understandable, and 
provides the information necessary for the members to assess the Group’s and Company’s position, performance, business 
model and strategy; 

–  The section of the Annual Report that describes the review of effectiveness of risk management and internal control  

systems; and 

–  The section of the Annual Report describing the work of the Audit Committee. 

We have nothing to report in respect of our responsibility to report when the directors’ statement relating to the Company’s 
compliance with the Code does not properly disclose a departure from a relevant provision of the Code specified under the  
Listing Rules for review by the auditors. 

Responsibilities for the financial statements and the audit 

Responsibilities of the Directors for the financial statements 

As explained more fully in the Statement of Directors’ responsibilities, the Directors are responsible for the preparation of the 
financial statements in accordance with the applicable framework and for being satisfied that they give a true and fair view.  
The Directors are also responsible for such internal control as they determine is necessary to enable the preparation of financial 
statements that are free from material misstatement, whether due to fraud or error. 

In preparing the financial statements, the directors are responsible for assessing the Group’s and the Company’s ability to continue 
as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting 
unless the Directors either intend to liquidate the Group or the Company or to cease operations, or have no realistic alternative  
but to do so. 

Auditors’ responsibilities for the audit of the financial statements 

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material 
misstatement, whether due to fraud or error, and to issue an auditors’ report that includes our opinion. Reasonable assurance  
is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a 
material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually  
or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these 
financial statements. 

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our 
responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which 
our procedures are capable of detecting irregularities, including fraud, is detailed below. 

Based on our understanding of the Group and industry, we identified that the principal risks of non-compliance with laws and 
regulations related to those governed by the Financial Conduct Authority, and we considered the extent to which non-compliance 
might have a material effect on the financial statements. We also considered those laws and regulations that have a direct impact 
on the financial statements such as the Companies Act 2006 and compliance with UK income tax rules, specifically compliance  
with the Real Estate Investment Trust (REIT) status section 1158 of the Corporation Tax Act 2010. We evaluated management’s 
incentives and opportunities for fraudulent manipulation of the financial statements (including the risk of override of controls),  
and determined that the principal risks were related to the posting of inappropriate journal entries to revenue primarily, and 
management bias in accounting estimates and judgemental areas of the financial statements particularly in relation to the 
estimation of the fair value of investment property (and other property portfolio assets) and the fair value of acquired assets  
and liabilities. Audit procedures performed by the engagement team included: 

–  Enquiries with management and parties outside of the finance function, including the Group’s internal auditors, regarding  

any known or suspected instances of non compliance with laws and regulations and fraud; 

–  Evaluation of management’s controls designed to prevent and detect irregularities; 
–  Evaluation of audit evidence obtained to support the Group’s compliance with the Real Estate Investment Trust (REIT) status 
section 1158 of the Corporation Tax Act 2010, including considering the impact of accounting policy changes on the REIT 
compliance tests; 

–  Challenging assumptions and judgements made by management in their significant accounting estimates, in particular in relation 
to the valuation of investment property and the fair value of the acquired assets and liabilities of Shaftesbury PLC (see key audit 
matters set out earlier in this report); 
Identifying and testing journal entries, in particular any journal entries posted to revenue with unusual account combinations; and 

– 
–  Reviewing the whistleblowing log and relevant minutes of meetings, including those of the Board and Audit Committee. 

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Financial statements | Independent auditors’ report  

There are inherent limitations in the audit procedures described above. We are less likely to become aware of instances of non-
compliance with laws and regulations that are not closely related to events and transactions reflected in the financial statements. 
Also, the risk of not detecting a material misstatement due to fraud is higher than the risk of not detecting one resulting from error, 
as fraud may involve deliberate concealment by, for example, forgery or intentional misrepresentations, or through collusion. 

Our audit testing might include testing complete populations of certain transactions and balances, possibly using data auditing 
techniques. However, it typically involves selecting a limited number of items for testing, rather than testing complete populations. 
We will often seek to target particular items for testing based on their size or risk characteristics. In other cases, we will use audit 
sampling to enable us to draw a conclusion about the population from which the sample is selected. 

A further description of our responsibilities for the audit of the financial statements is located on the FRC’s website at: 
www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditors’ report. 

Use of this report 

This report, including the opinions, has been prepared for and only for the Company’s members as a body in accordance with 
Chapter 3 of Part 16 of the Companies Act 2006 and for no other purpose. We do not, in giving these opinions, accept or assume 
responsibility for any other purpose or to any other person to whom this report is shown or into whose hands it may come save 
where expressly agreed by our prior consent in writing. 
Other required reporting 
Companies Act 2006 exception reporting 

Under the Companies Act 2006 we are required to report to you if, in our opinion: 

–  we have not obtained all the information and explanations we require for our audit; or 
–  adequate accounting records have not been kept by the Company, or returns adequate for our audit have not been received 

from branches not visited by us; or 

–  certain disclosures of directors’ remuneration specified by law are not made; or 
– 

the Company financial statements and the part of the Directors’ remuneration report to be audited are not in agreement with 
the accounting records and returns. 

We have no exceptions to report arising from this responsibility.

Appointment 

Following the recommendation of the Audit Committee, we were appointed by the members on 3 June 2010 to audit the financial 
statements for the year ended 31 December 2010 and subsequent financial periods. The period of total uninterrupted engagement 
is 14 years, covering the years ended 31 December 2010 to 31 December 2023. 
Other matter 
In due course, as required by the Financial Conduct Authority Disclosure Guidance and Transparency Rule 4.1.14R, these financial 
statements will form part of the ESEF-prepared annual financial report filed on the National Storage Mechanism of the Financial 
Conduct Authority in accordance with the ESEF Regulatory Technical Standard (“ESEF RTS”). This auditors’ report provides no 
assurance over whether the annual financial report will be prepared using the single electronic format specified in the ESEF RTS.  

Andrew Paynter (Senior Statutory Auditor) 
for and on behalf of PricewaterhouseCoopers LLP 
Chartered Accountants and Statutory Auditors 
London 

28 February 2024 

Consolidated income statement  

For the year ended 31 December 2023 

Revenue 
Costs1 
Gross profit 
Other income 
Administration expenses 
Loss on revaluation and profit on sale of investment property  
Change in value of investments and other receivables 
Change in fair value of financial assets through profit or loss 
Operating profit/(loss) 

Finance income 
Finance costs  
Other finance income 
Other finance costs 
Change in fair value of derivative financial instruments 
Net finance (costs)/income 

Profit from joint ventures and associates  
Gain on bargain purchase  
Profit/(loss) before tax  

Taxation 
Profit/(loss) for the year  

Earnings/(loss) per share  
Basic earnings/(loss) per share  
Dilutive earnings/(loss) per share  

1.  Included in costs is £2.0 million provision (2022: £1.6 million reversal) of expected credit loss in relation to rent receivables. 

Consolidated statement of 
comprehensive income 

For the year ended 31 December 2023 

Profit/(loss) for the year  
Other comprehensive income 
Items that will not be reclassified to profit or loss:  
Revaluation gain on owner-occupied property   
Total comprehensive income/(expense) for the year 

Note 

4 
4 
4 
5 
6 
7 
8 
17 

9 
10 
9 
10 
18 

16 
13 

11 

3 
3 

2023  
£m 

195.1 
(53.2) 
141.9 
2.7 
(83.8) 
(65.0) 
(12.5) 
52.0 
35.3 

15.6 
(67.5) 
4.1 
(31.3) 
(11.3) 
(90.4) 

0.2 
805.5 
750.6 

(0.2) 
750.4 

2022 
£m 

74.1 
(16.8) 
57.3 
13.5 
(40.6) 
(0.8) 
(7.9) 
(239.5) 
(218.0) 

2.6 
(27.2) 
3.5 
(6.5) 
39.8 
12.2 

– 
– 
(205.8) 

(6.0) 
(211.8) 

45.5p 
45.3p 

(24.9)p 
(24.9)p 

Note 

2023  
£m 

750.4 

2022 
£m 

(211.8) 

15 

1.8 
752.2 

− 
(211.8) 

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Financial statements  

Consolidated balance sheet 

As at 31 December 2023 

Non-current assets 
Investment property  
Property, plant and equipment  
Investments in joint ventures and associates 
Financial assets at fair value through profit or loss 
Derivative financial instruments 
Trade and other receivables 

Current assets 
Trade and other receivables 
Derivative financial instruments 
Cash and cash equivalents 

Total assets 

Non-current liabilities 
Borrowings 
Lease liabilities 
Derivative financial instruments 

Current liabilities 
Borrowings 
Lease liabilities 
Tax liabilities 
Trade and other payables 

Total liabilities 

Net assets 

Equity 
Share capital 
Other components of equity 
Total equity  

Note 

2023 
£m 

2022 
£m 

14 
15 
16 
17 
18 
19 

19 
18 
20 

22 
23 
18 

22 
23 

21 

4,740.2 
24.0 
83.4 
– 
1.4 
116.1 
4,965.1 

42.7 
8.3 
200.2 
251.2 

1,715.1 
0.6 
0.2 
356.9 
12.1 
115.6 
2,200.5 

20.8 
– 
129.9 
150.7 

5,216.3 

2,351.2 

(1,534.8) 
(2.7) 
(7.2) 
(1,544.7) 

(94.9) 
(0.3) 
(0.2) 
(96.0) 
(191.4) 

(738.3) 
(5.4) 
(3.3) 
(747.0) 

– 
(0.7) 
– 
(41.9) 
(42.6) 

(1,736.1) 

(789.6) 

3,480.2 

1,561.6 

27 

488.2 
2,992.0 
3,480.2 

212.8 
1,348.8 
1,561.6 

These consolidated financial statements on pages 165 to 206 have been approved for issue by the Board of Directors on  
28 February 2024 and signed on its behalf by: 

Ian Hawksworth   
Chief Executive 

Situl Jobanputra 
Chief Financial Officer 

Consolidated statement of 
changes in equity  

For the year ended 31 December 2023 

Merger 
Reserve2 
£m 

Share-based 
payment 
reserve 
 £m 

Other 
reserves 
£m 

Retained 
earnings 
£m 

Total 
equity 
£m 

Share 
capital 
£m 

Share 
premium 
£m 

Note 

Own  
shares1 
£m 

At 1 January 2022 
Loss and total comprehensive expense for the year  
Ordinary shares issued  
Share buyback 
Dividends 
Realisation of share-based payment  
reserve on issue of shares
Fair value of share-based payment 
Realisation of cash flow hedge 
Balance at 31 December 2022 
Profit for the year   
Other comprehensive income for the year  
Total comprehensive income for the year 
Completion of all-share merger3  
Dividends4 
Issue of shares and realisation of share-based payment 
reserve on issue of employee share options5
Fair value of share-based payment 
Realisation of cash flow hedge 
Balance at 31 December 2023 

  212.8 
– 
0.4 
(0.4) 
– 

27 
27 
12 

– 
– 
– 
  212.8 
– 
– 
– 
13  273.9 
– 
12 

27 

1.5 
– 
– 
  488.2 

232.5 
– 
– 
– 
– 

– 
– 
– 
232.5 
– 
– 
– 
– 
– 

– 
– 
– 
232.5 

– 
– 
– 
– 
– 

– 
– 
– 
– 
– 
– 
– 
(32.1) 
– 

(0.8) 
– 
– 
(32.9) 

Capital 
Redemption 
Reserve  
£m 
1.5 
– 
(0.4) 
0.4 
– 

– 
– 
– 
1.5 
– 
– 
– 
– 
– 

293.7 
– 
– 
– 
– 

– 
– 
– 
293.7 
– 
– 
– 
962.3 
– 

– 
– 
– 

– 
– 
– 
1.5  1,256.0 

7.7 
– 
– 
– 
– 

(0.2) 
2.3 
– 
9.8 
– 
– 
– 
– 
– 

(9.8) 
1.3 
– 
1.3 

(0.3)  1,038.9  1,786.8 
(211.8) 
(211.8) 
1.7 
1.7 
(1.7) 
(1.7) 
(15.3) 
(15.3) 

– 
– 
– 
– 

– 
– 
(0.1) 
(0.4) 
– 
– 
– 
– 
– 

(0.1) 
– 
– 

(0.3) 
2.3 
(0.1) 
811.7  1,561.6 
750.4 
750.4 
1.8 
1.8 
752.2 
752.2 
–  1,204.1 
(41.9) 

(41.9) 

2.8 
– 
1.3 
– 
0.1 
0.1 
(0.3)  1,533.9  3,480.2 

11.9 
– 
– 

1.  Represents the nominal value of 128,350,793 shares issued to a controlled entity in respect of secured shares previously held as collateral for the exchangeable bonds and 

3,146,886 shares held by the Group’s Employee Benefit Trust in respect of employee share awards. 

2.  Represents non-qualifying consideration received by the Group following the share placing in May 2014 and previous share placements. Current year amount represents  

non-qualifying consideration received following the all-share merger with Shaftesbury completed on 6 March 2023. The amounts taken to the merger reserve do not currently 
meet the criteria for qualifying consideration and therefore will not form part of distributable reserves as they form part of linked transactions.  

3.  Represents share capital issued and non-qualifying consideration received following the all-share merger with Shaftesbury completed on 6 March 2023.  
4.  Excludes £1.9 million dividend paid to a controlled entity, Capco Investment London (No.7) Scottish Limited Partnership, in respect of 128,350,793 shares held as collateral  

for the exchangeable bonds. The entity has provided an undertaking not to exercise its voting rights in respect of such ordinary shares but will receive the declared dividend, 
all of which was retained by the Group following the dividend threshold test as set out in the exchangeable bond conditions. 

5.  Represents the issue of 6,170,629 new shares and subsequent realisation of the outstanding share-based payment reserve on the close out of the Capco share scheme prior 

to completion of the all-share merger. Following the vesting, 3,146,886 shares were purchased by the Group’s Employee Benefit Trust.  

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Financial statements  

Consolidated statement of 
cash flows 

For the year ended 31 December 2023 

Cash flows from operating activities 
Cash generated from operations 
Finance costs paid 
Interest received 
Tax received 
Net cash (outflow)/inflow from operating activities 

Cash flows from investing activities 
Purchase and development of property 
Purchase of fixed assets 
Sale of property 
Cash acquired in a business combination 
Dividends received from associates 
Loans to joint ventures and associates repaid 
Net cash inflow from investing activities 

Cash flows from financing activities 
Issue of shares 
Share buyback 
Borrowings repaid 
Borrowings drawn 
Acquisition of derivative financial instruments 
Cash dividends paid 
Net cash outflow from financing activities 

Net movement in cash and cash equivalents  
Cash and cash equivalents at 1 January  
Cash and cash equivalents at 31 December 

Note 

30 

12 

20 

2023 
£m 

29.8 
(59.5) 
16.1 
– 
(13.6) 

(51.2) 
(3.4) 
88.1 
118.1 
1.5 
2.7 
155.8 

– 
– 
(1,151.0) 
1,126.0 
(5.0) 
(41.9) 
(71.9) 

70.3 
129.9 
200.2 

2022 
£m 

33.5 
(29.7) 
2.7 
0.5 
7.0 

(11.1) 
– 
– 
– 
– 
18.2 
7.1 

1.7 
(1.7) 
(200.0) 
– 
– 
(15.3) 
(215.3) 

(201.2) 
331.1 
129.9 

Notes to the financial statements 

For the year ended 31 December 2023 

1 Principal accounting policies 
General information 

Shaftesbury Capital PLC (formerly Capital & Counties Properties PLC) (the “Company“) was incorporated and registered in England 
and Wales and domiciled in the United Kingdom on 3 February 2010 under the Companies Act 2006 as a public company limited by 
shares, registration number 7145051. The registered office of the Company is Regal House, 14 James Street, London, WC2E 8BU, 
United Kingdom. The principal activity of the Company is to act as the ultimate parent company of Shaftesbury Capital PLC Group 
(the “Group“), whose principal activity is the investment and management of property.  

Following the all-share merger on 6 March 2023 of Capital & Counties Properties PLC (“Capco”) with Shaftesbury to form 
Shaftesbury Capital, the Group’s assets principally comprise investment property within the West End of London, including 
Covent Garden, Chinatown, Carnaby, Soho and Fitzrovia. 

Basis of preparation 

The Group’s consolidated financial statements are prepared in accordance with United Kingdom-adopted international accounting 
standards (“UK-adopted IFRS” or “IFRS”), and the applicable legal requirements of the Companies Act 2006.  

The consolidated financial statements have been prepared on a going concern basis under the historical cost convention as modified 
for the revaluation of property, derivative financial instruments and equity investments held at fair value through profit or loss. 

All income, expenses and cash flows are generated from continuing operations and there is no material seasonal impact on the 
Group’s financial performance.  

The Directors have taken advantage of the exemption offered by section 408 of the Companies Act 2006 not to present a separate 
income statement or statement of comprehensive income for the Company. The financial statements of the Company are set out 
on pages 165 to 213. 

Going concern 

The Directors have considered the appropriateness of adopting the going concern basis in preparing the financial statements. The 
Group’s going concern assessment covers the period to 30 June 2025 (the “going concern period”), being at least 12 months from 
the date of authorisation of these consolidated financial statements. 

Footfall across the West End is strong, particularly in our portfolio. There are high occupancy levels across the portfolio and 
trading activity is positive with customer sales up 10 per cent year on year.  

The West End continues to attract target brands and concepts. There is strong leasing demand across all uses delivering rental 
growth. There continues to be macroeconomic and political uncertainty, including as to the prospects for interest rates and 
inflation as well as geopolitical risks. The West End and the Group’s unique portfolio of prime investments are not completely 
insulated, however they have demonstrated remarkable resilience. 

The Group maintains a strong balance sheet with a focus on resilience, flexibility and efficiency. There is significant headroom 
against debt covenants and access to significant liquidity, £486 million as at 31 December 2023. In preparing the assessment of 
going concern, the Directors have considered projections of the Group’s liquidity, committed capital expenditure, income, costs, 
cash flows and debt covenants.  

The Directors have assessed a base case and a “severe but plausible” downside scenario.  

As at the year end, the Group had net debt of £1.5 billion, an EPRA LTV ratio of 31 per cent and Group interest cover of 2.1 times. 
The Group is projected to have sufficient cash reserves and undrawn facilities to meet debt maturities during the going concern 
period. Drawn debt is at fixed rates or currently has interest rate protection in place. Interest rate hedging is in place which caps 
SONIA exposure at an average of 2.3 per cent on £350 million of notional value to December 2024 and 3.0 per cent on £250 million 
for 12 months to December 2025.  

The Group’s debt matures between August 2024 and 2037. Debt maturities during the going concern assessment period relate  
to the £95 million of private placement loan notes maturing in the second half of 2024, which are expected to be funded through 
cash reserves and undrawn facilities.  

The Group’s financial resources are expected to be sufficient to cover its commitments over the going concern period. 

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Financial statements | Notes to the financial statements 

Relative to the Group’s base case forecast, the severe but plausible downside scenario includes the following key assumptions:  

–  Substantial reduction in forecast rental income due to a combination of extended voids and tenant failures;  
–  Elevated SONIA rates in excess of current market expectations; and  
–  Declines in rental values, along with a widening of valuation yields, resulting in reduced asset values.  

The near-term impact of climate change risks within the going concern period have been considered in the severe but plausible 
downside scenario and are expected to be immaterial.  

Under the severe but plausible downside scenario, the Group is expected to remain in compliance with the loan-to-value and 
interest cover covenants of its individual financing arrangements.  

In addition to considering a severe but plausible downside scenario, the Board has also undertaken reverse stress testing,  
which indicates that the Group could withstand a decrease of 38 per cent in income and valuations, before breaching its debt 
financial covenants.  

Based on their analysis, the Directors are satisfied that there is a reasonable expectation that the Group will be able to meet its 
ongoing and future commitments for at least 12 months from the date of approval of the financial statements and have therefore 
resolved that the Group’s financial statements be prepared on a going concern basis. 

Critical accounting judgements and key sources of estimation and uncertainty 

The preparation of consolidated financial statements in accordance with IFRS requires the Directors to make judgements, 
estimates and assumptions that affect the reported amounts of assets, liabilities, equity, income and expenses from sources  
not readily apparent. Although these estimates and assumptions are based on management’s best knowledge of the amount, 
historical experiences and other factors, actual results ultimately may differ from those estimates. The estimates and underlying 
assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the 
estimate is revised if the revision affects only that period. 

1 Principal accounting policies continued 
New accounting policies 

In the current year, the Group has applied the below amendments to IFRS Standards and Interpretations issued by the International 
Accounting Standards Board that are effective for annual periods that begin on or after 1 January 2023. Their adoption has not had 
any material impact on the disclosures or on the amounts reported in these consolidated financial statements. 

– 
– 
– 
– 

– 
– 

IAS 1 ‘Presentation of Financial Statements’ and IFRS Practice Statement 2 (amendment) (Disclosure of Accounting Policies)  
IAS 8 ‘Accounting Policies, Changes in Accounting Estimates, and Errors’ (amendment) (Definition of Accounting Estimates)  
IAS 12 ‘Income Taxes’ (amendment) (Deferred Tax related to Assets and Liabilities arising from a Single Transaction) 
IFRS 10 ‘Consolidated Financial Statements’ and IAS 28 ‘Investments in Associates and Joint Ventures’ (amendment) (Sale  
or contribution of assets between an investor and its associate or joint venture) 
IFRS 17 ‘Insurance contracts’ 
International Tax Reform – Pillar Two Model Rules (Amendments to IAS 12) 

At the date of approval of the consolidated financial statements the following standards and interpretations which have not been 
applied in these consolidated financial statements were in issue but not effective, and in some cases have not been adopted for 
use under UK-adopted international accounting standards: 

– 
– 
– 
– 

IAS 1 ‘Presentation of Financial Statements’ (amendment) (Classification of Liabilities as Current or Non-Current) 
IAS 1 ‘Presentation of Financial Statements’ (amendment) (Non-current Liabilities with Covenants) 
IAS 7 and IFRS 7 ‘Statement of Cash Flows and Financial Instrument Disclosure’ (amendment) (Supplier Finance Arrangements) 
IFRS 16 ‘Leases’ (amendment) (Lease liability in a sale and leaseback)  

The Group has assessed the impact of these new standards and interpretations and does not anticipate any material impact on  
the consolidated financial statements.  

The most significant area of estimation uncertainty is in respect of the valuation of the property portfolio, including the merger  
date valuation of the investment properties acquired in the business combination, where external valuations are obtained.  

Changes in accounting policies 

The fair value of the Group’s investment and trading property (trading property included within the Lillie Square joint venture) at  
31 December 2023 was determined by independent, appropriately qualified external valuers CBRE and Cushman & Wakefield  
for the wholly-owned property portfolio, JLL for the Lillie Square joint venture and Knight Frank for the Longmartin associate.  
The valuations conform to the Royal Institution of Chartered Surveyors (“RICS”) Valuation Professional Standards. 

As various inputs used in the valuation calculations are based on assumptions, property valuations are inherently subjective and 
subject to a degree of estimation uncertainty. The Group’s external valuers have made a number of assumptions including, but  
not limited to, market yields, ERVs and void periods. These assumptions are in accordance with the RICS Valuation Professional 
Standards, however, if any prove to be incorrect, it may mean that the value of the Group’s properties differs from their valuation 
reported in the financial statements, which could have a material effect on the Group’s financial position. The key unobservable 
inputs used in the valuation models are those in respect of equivalent yields and ERV, which are summarised on page 223. Further 
information on the approach taken by the valuers in valuing the property portfolio and a sensitivity analysis on equivalent yields 
and ERV, which are the most significant assumptions impacting the fair values, is set out in note 14 to the financial statements. 

Other areas of estimation in the financial statements (which are not considered critical) include REIT compliance, the impairment  
of and expected credit loss allowance on trade receivables, share-based payments and the fair value estimation of the remaining 
assets acquired, and liabilities assumed in the business combination and the likelihood of contingent liabilities resulting in future 
liabilities for the Group.  

The significant judgement in the preparation of these financial statements included determining the accounting acquirer in the 
business combination. As set out in IFRS 3 ‘Business Combinations’, one of the combining entities is required to be identified as  
the acquirer and one as the acquiree. In a business combination effected primarily by exchanging equity interests, the acquirer  
is usually the entity that issues its equity interests. The pertinent facts and circumstances of the merger have been reviewed and 
considered by management and it is the Directors’ view that although on completion, Shaftesbury shareholders (excluding the 
existing Capco shareholding in Shaftesbury) owned approximately 53 per cent of the combined Group, having regard to a number 
of factors, Capco was the acquirer for IFRS 3 accounting purposes. The transaction, whilst implemented through an offer, was 
effectively structured as a merger with the economic terms having regard to relative NTAs and market capitalisations. 

Upon merger Capco was the entity issuing its equity interests and already held a 25.2 per cent shareholding in Shaftesbury held since 
2020. The balance of the Board, Executive Directors and Executive Committee in the combined Group was also assessed. Following 
completion of the merger in March 2023 the Board comprised six Shaftesbury and four Capco directors. The three Executive Directors 
comprised two Capco directors, the Chief Executive and Chief Financial Officer, and one Shaftesbury director, the Chief Operating 
Officer. Following completion of the merger, an Executive Committee, comprising three Capco and two Shaftesbury leadership team 
members, was established and was responsible for the day-to-day management and operation of the Group. In December 2023 the  
Chief Operating Officer stepped down from the Board and left the Company, as did three Non-executive Directors in January 2024. 
Following these departures, the Board now includes two Executive Directors being the Chief Executive and Chief Financial Officer,  
both former Capco directors. The Executive Committee now comprises three Capco and one Shaftesbury leadership team members,  
and continues to be responsible for the day-to-day management and operation of the Group. 

Following the merger an alignment of accounting policies has been conducted leading to the following amendments: 

Adjustment to investment property for deferred letting fees 

Previously in the Capco (now Shaftesbury Capital) financial statements the Group accounted for deferred letting fees in the 
consolidated balance sheet and amortised to property costs on a straight-line basis over the lease term without a corresponding 
deduction from the market value of investment property due to this not being material. Deferred letting fees are considered initial 
direct costs and are deducted from the market value of investment property to calculate the carrying value. A £4.1 million 
adjustment has been made, reflecting the balance as at 1 January 2023, as a deduction from investment property and there  
is a corresponding revaluation loss. The adjustment is not material and therefore has not been applied retrospectively. 

Tenant lease incentives and deferred letting fees – change in lease term 

Under IFRS 16 ‘Leases’ the lease term is defined as the non-cancellable period of a lease, together with both periods covered  
by an option to extend or terminate the lease if the lessee is reasonably certain to exercise that option.  

Previously, in the Capco (now Shaftesbury Capital) financial statements, the Group amortised tenant lease incentives and deferred 
letting fees on a straight-line basis over the lease term to lease expiry as the assumption was that lessees were reasonably certain 
not to exercise their option at break date. This has been amended such that all lease incentives are amortised over the non-
cancellable period of the lease.  

The comparative financial information has not been restated to reflect this change in accounting policy as the adjustment is not 
material and would have no impact on net assets nor profit for the period and has instead been adjusted prospectively. As a result, 
the straight-lining of lease incentives has been reduced by £4.1 million and deferred letting fees have been reduced by £1.0 million 
in the consolidated income statement, with a reduction of £5.1 million within other receivables in the consolidated balance sheet. 
As tenant lease incentives and deferred letting fees are deducted from the market value of investment property to reach the 
carrying value, the adjustment is also reflected through investment property on the consolidated balance sheet and revaluation  
of investment property in the consolidated income statement. 

A summary of the Group’s principal accounting policies, which have been applied consistently across the Group, is set out on the 
following pages. 

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Financial statements | Notes to the financial statements 

Basis of consolidation  

These consolidated financial statements include the consolidation of the following limited partnerships: Capital & Counties CGP 
and Innova Investment Group Holdings LP. The members of these qualifying partnerships have taken advantage of exemptions 
available in Statutory Instrument 2008/569 and therefore will not produce consolidated financial statements at the partnership 
level or submit such annual reports to Companies House. 

The consolidated financial statements are prepared in British pounds sterling, which is also determined to be the functional 
currency of the Company. 

Subsidiaries  

Subsidiaries are fully consolidated from the date on which the Group has control, is exposed, or has rights to variable returns  
from its involvement with an entity and has the ability to affect those returns through its power over an entity. Subsidiaries cease  
to be consolidated from the date this control is lost. 

Business combinations 

The acquisition of subsidiaries is accounted for using the acquisition method (at the point the Group gains control over a business 
as defined by IFRS 3 ‘Business Combinations’). 

The cost of an acquisition is measured as the aggregate of the consideration transferred, which includes the cash paid and the aggregate 
of the fair values, at the date of exchange, of other assets transferred, liabilities incurred or assumed, and equity instruments issued by  
the Group in exchange for control of the acquiree, and the amount of any non-controlling interests in the acquiree.  

Acquisition-related costs are expensed as incurred. The acquiree’s identifiable assets, liabilities and contingent liabilities that  
meet the conditions for recognition under IFRS 3 Business Combinations are recognised at their fair value at the acquisition date.  

Goodwill represents the excess of the cost of acquisition of a business combination over the fair value of the identifiable net assets 
of the business acquired at the date of acquisition. In the case that the fair value of the identifiable net assets acquired is greater 
than the total consideration paid, negative goodwill arises on the acquisition. The negative goodwill is recognised as a gain on 
bargain purchase in the consolidated income statement. 

Joint ventures and associates  

Joint ventures are those entities over whose activities the Group has joint control, established by contractual agreement.  

Associates are all entities over which the Group has significant influence but not control or joint control. This is generally the case 
where the Group holds between 20% and 50% of the voting rights. 

When joint control is no longer demonstrated, but significant influence is, a previously accounted for joint venture is accounted  
for as an associate.  

Investments in joint ventures and associates are accounted for using the equity method. On initial recognition the investment is 
recognised at cost, and the carrying amount is subsequently increased or decreased to recognise the Group’s share of the profit  
or loss of the joint venture or associate after the date of acquisition.  

The Group’s investments in joint ventures or associates are presented separately on the consolidated balance sheet and the 
Group’s share of the joint ventures or associates’ post-tax profit or loss for the period is also presented separately in the 
consolidated income statement. 

Where there is an indication that the Group’s investment in a joint venture or associate may be impaired, the Group evaluates the 
recoverable amount of its investment, being the higher of the joint venture or associate’s fair value less costs to sell and value in 
use. If the recoverable amount is lower than the carrying value an impairment loss is recognised in the consolidated statement of 
comprehensive income.  

If the Group’s share of losses in a joint venture or associate equals or exceeds its investment in the joint venture or associate, the 
Group does not recognise further losses, unless it has legal or constructive obligations to make payments on behalf of the joint 
venture or associate. 

Dividends received or receivable from joint ventures or associates are recognised as a reduction in the carrying amount of  
the investment. 

1 Principal accounting policies continued 
Revenue recognition 

Rental receivable arises from operating leases granted to tenants and is recognised as revenue on a straight-line basis over the 
lease term.  

Tenant lease incentive payments, and in certain instances surrender premium payments which are directly linked to new leases,  
are amortised on a straight-line basis over the non-cancellable period of the lease, being the earlier of its expiry date or the date  
of the first break option as a reduction in net rental income. Surrender premiums received for early termination of leases are 
reflected in gross profit. 

Lease modifications are accounted for as a new lease from the effective date of the modification, considering any prepaid or 
accrued lease payments relating to the original lease as part of the lease payments for the new lease. On entering into a lease 
modification any initial direct costs associated with the lease, including surrender premia previously paid, are derecognised  
through costs in the year. 

When a concession is provided for rent receivables past due the concession is accounted for as an impairment through the 
expected credit loss model in accordance with IFRS 9. 

Contingent rents, being those lease payments that are not fixed at the inception of a lease, for example increases arising on  
rent reviews and turnover rent, are recorded as income in the periods in which they are earned.  

Service charge income in the ordinary course of business is recorded as income over time in the year in which the services  
are provided. As the Group acts as a principal, service charge income and costs are shown gross in the financial statements. 

Where revenue is obtained by the sale of property, it is recognised when the buyer obtains control of the property. This will 
normally take place on legal completion.  

Other income 

Other income includes management fees charged to joint ventures and associates for services associated with the management of 
properties and other general expenses as defined by management agreements. These fees are recognised over time, using time elapsed 
as the input method which measures the benefit simultaneously received and consumed by the customer, over the period the services 
are provided. 

Dividend income is included in other income and recognised when the right to receive payment is established. 

Income taxes 

Current tax is the amount payable on the taxable income for the year and any adjustment in respect of prior years. It is calculated 
using rates that have been enacted or substantially enacted by the balance sheet date. 

Deferred tax is provided for using the balance sheet liability method on temporary differences between the carrying amounts  
of assets and liabilities for financial reporting purposes and the tax bases of those assets and liabilities. However, temporary 
differences are not recognised to the extent that they arise from the initial recognition of goodwill or an asset or liability in a 
transaction that is not a business combination and at the time of the transaction, affects neither accounting nor taxable profit  
or loss (except leases); or are associated with investments in subsidiaries, joint ventures and associates where the timing of the 
reversal of the temporary difference can be controlled by the parent, venture or investor, respectively, and it is probable that  
the temporary differences will not reverse in the foreseeable future. 

Deferred tax is determined using tax rates that have been enacted or substantively enacted by the balance sheet date and are 
expected to apply when the related deferred tax asset is realised or the deferred tax liability is settled.  

Deferred tax assets are recognised only to the extent that management believes it is probable that future taxable profit will be 
available against which the deferred tax assets can be recovered. Deferred tax assets and liabilities are only offset when there is a 
legally enforceable right to offset current tax assets and liabilities and when the deferred tax assets and liabilities relate to income 
taxes levied by the same tax authority on either the same taxable group or different taxable entities where there is an intention to 
settle balances on a net basis.  

Tax is included in the consolidated income statement except when it relates to items recognised directly in equity, in which case  
the related tax is also recognised directly in equity. 

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Financial statements | Notes to the financial statements 

Share-based payment 

The Group administers a long-term incentive plan and a legacy Sharesave scheme (SAYE). The cost of granting share options  
and other share-based remuneration to employees and Directors is recognised through the consolidated income statement with 
reference to the fair value of the instrument at the date of grant. 

The cost of granting share options to employees is charged to the consolidated income statement over the vesting period of  
the options with a corresponding increase in equity. An option pricing model is used in calculating the fair value of the long-term 
incentive plan, applying assumptions around expected yields, forfeiture rates, exercise price and volatility.  

The fair value of the Sharesave scheme is calculated using a modified binomial pricing model. 

Upon eventual exercise, a reserves transfer occurs with no further charge reflected in the consolidated income statement.  

Own shares held in connection with employee share plans and other share-based payment arrangements are treated as treasury 
shares and deducted from equity.  

Investment property 

Investment property is owned or leased by the Group and held for long-term rental income and capital appreciation. 

The Group has chosen to use the fair value model. Property and any related obligations are initially recognised when the significant 
risks and rewards attached to the property have transferred to the Group. Payments made in respect of the future acquisition of 
investment property are initially recognised as prepayments until the recognition criteria outlined above have been met. Investment 
property is recorded at cost and subsequently revalued at the balance sheet date to fair value as determined by professionally 
qualified external valuers on the basis of market value. 

The fair value of property is arrived at by adjusting the market value as above for directly attributable tenant lease incentives, 
deferred letting fees and fixed head leases. 

Property held under leases is stated gross of the recognised lease liability. 

The valuation is based upon assumptions as outlined within the property portfolio note. These assumptions conform to the RICS 
Valuation Professional Standards.  

When the Group redevelops a property for continued future use, that property is classified as investment property during the 
redevelopment period and continues to be measured at fair value. Gains or losses arising from changes in the fair value of 
investment property are recognised in the consolidated income statement in the period in which they arise. Depreciation is  
not provided in respect of investment property including plant and equipment integral to such investment property. Investment 
properties cease to be recognised as investment property when they have been disposed of or when they cease to be held for  
the purpose of generating rental income or for capital appreciation. 

Disposals are recognised on completion. Gains or losses arising are recognised in the consolidated income statement. The  
gain on disposal is determined as the difference between the net sales proceeds and the carrying amount of the asset at the 
commencement of the accounting period, plus capital expenditure in the period.  

When the use of a property changes from trading property to investment property, the property is transferred at fair value with  
any resulting gain or loss recognised in the consolidated income statement. 

Trading property 

Trading property comprises those properties that in the Directors’ view are not held for long-term rental income or capital appreciation 
and are expected to be disposed of within one year of the balance sheet date or to be developed with the intention to sell.  

Such property is constructed, acquired, or if transferred from investment and development property, transferred at fair value which is 
deemed to represent cost. Subsequently trading property is carried at the lower of cost and net realisable value. Net realisable value is 
the estimated selling price in the ordinary course of business, less the estimated costs of completion and selling costs. This approximates 
market value as determined by professionally qualified external valuers at the balance sheet date. Details of the valuation methodology 
are set out in note 14 ‘Property Portfolio’. 

The amount of any write down of trading property to market value is recognised as an expense in the period the write down 
occurs. Should a valuation uplift occur in a subsequent period, the amount of any reversal shall be recognised as a reduction  
in the previous write down in the period in which the uplift occurs. This may not exceed the property’s cost.  

The sale of trading property is recognised as revenue when the buyer obtains control of the property. Total costs incurred in 
respect of trading property are recognised simultaneously as an expense.  

1 Principal accounting policies continued 
Owner-occupied property 

Owner-occupied property comprises property held for use in the production or supply of goods or services or for administrative 
purposes. Investment property is transferred to owner-occupied on commencement of entering into a lease for material elements 
of the property. The property is transferred and subsequently carried at market value, which is determined in the same manner  
as investment property. Revaluation gains are recognised in equity. A revaluation loss will reverse any previous revaluation gain 
recorded in equity with the residual recognised in profit or loss. 

Leases 

The Group assesses whether a contract is or contains a lease, at inception of the contract. 

As a lessee the Group has elected not to recognise right-of-use assets and lease liabilities for leases of low-value assets and  
short-term leases, including IT equipment. The Group recognises the lease payments associated with these leases as an expense 
on a straight-line basis over the lease term. 

As a lessor the Group classifies its leases as either operating or finance leases. A lease is classified as a finance lease if it transfers 
substantially all the risk and rewards incidental to ownership of the underlying asset, and classified as an operating lease if it  
does not. The Group accounts for a modification to an operating lease as a new lease from the effective date of the modification, 
considering any prepaid or accrued lease payments relating to the original lease as part of the lease payments for the new lease. 

Investments and other financial assets 

On initial recognition, a financial asset is classified as either measured at amortised cost, fair value through other comprehensive 
income, or fair value through profit or loss.  

Financial assets are not reclassified subsequent to their initial recognition unless the Group changes its business model for 
managing financial assets, in which case all affected financial assets are reclassified on the first day of the first reporting period 
following the change in the business model. 

For assets measured at fair value through profit or loss, gains and losses will be recorded in profit or loss.  

Purchases and sales of financial assets are recognised on trade date, being the date on which the Group commits to purchase  
or sell the asset. Financial assets are derecognised when the rights to receive cash flows from the financial assets have expired  
or have been transferred and the Group has transferred substantially all the risks and rewards of ownership.  

At initial recognition, the Group measures a financial asset at its fair value plus, in the case of a financial asset not at fair value 
through profit or loss, transaction costs that are directly attributable to the acquisition of the financial asset. Transaction costs of 
financial assets carried at fair value through profit or loss are expensed in the consolidated statement of comprehensive income.  

Financial assets at fair value through profit or loss comprise listed equity investments and included the Group’s investment in 
Shaftesbury till the date of the all-share merger. The Group subsequently measures all equity investments at fair value. Changes  
in the fair value of financial assets at fair value through profit or loss are recognised in other gains or losses in the consolidated 
income statement.  

Financial assets at amortised costs include amounts receivable from joint ventures and associates. 

Derivative financial instruments  

The Group uses non-traded derivative financial instruments to manage exposure to interest rate risk. They are initially recognised 
on the trade date at fair value and subsequently remeasured at fair value based on market price. The method of recognising the 
resulting gain or loss depends on whether the derivative is designated as a hedging instrument, and if so, the nature of the item 
being hedged. Instruments that have not been designated as qualifying for hedge accounting are classified as fair value through 
profit and loss. Changes in the fair value of these instruments are split into interest (calculated as the accrued and realised cash 
flows) and other changes in fair value. Interest is recognised in finance income or costs and changes in fair value are recognised  
in change in fair value of financial instruments in the consolidated income statement. 

Trade and other receivables 

Trade and other receivables are initially recognised at fair value and subsequently measured at amortised cost. The methodology 
for assessment of impairment is defined in the following paragraph. 

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Financial statements | Notes to the financial statements 

Impairment of financial assets 

The Group applies the IFRS 9 expected credit loss model in order to calculate a lifetime expected loss allowance for all financial 
assets. To measure the expected credit loss, receivables are reviewed on an individual contract basis. The expected loss rates  
are based on forward-looking information as well as historical evidence of collection.  

For rent receivables, all tenants are allocated a risk rating, as determined by management, and provided a rating of maximum, high, 
medium and low risk. The classification is developed by taking into consideration information on the tenant’s credit rating, current 
financial position, historical trading performance, historical default rate and the operational performance of the business. In 
assessing the provision the Group identifies risk factors associated by sector (food and beverage, retail, hospitality, office and 
residential) and the type of rent receivable outstanding (rent arrears, service charge, other). In determining the provision on a  
tenant by tenant basis, the Group considers both recent payment history and future expectations of the tenant’s ability to pay  
or possible default in order to recognise an expected credit loss allowance. Based on sector and rent receivable type a provision  
is provided in addition to a full provision for maximum risk tenants or tenants with significant financial issues. 

If, in a subsequent period, the amount of the impairment loss decreases and the decrease can be related objectively to an event 
occurring after the original impairment was recognised, the impairment reversal is recognised in the consolidated statement of 
comprehensive income on a basis consistent with the original charge. 

Tenant lease incentives are impaired based on an assessment of tenant affordability.  

For amounts receivable from joint ventures and associates, impairment is assessed by comparing the carrying amount of the  
loans and receivables to the discounted present value of the estimated future cash flows from the joint ventures and associates. 

Cash and cash equivalents 

Cash and cash equivalents are recognised at fair value. Cash and cash equivalents comprise cash on hand, deposits held at call 
with financial institutions, certain tenant deposits and other short-term highly liquid investments with original maturities of three 
months or less.  

Tenant deposits held against tenants’ rent payment obligations in bank accounts administered by the Group are classified as cash 
and cash equivalents. Tenant deposits held against tenants’ rent payment obligations in bank accounts administered by the Group’s 
managing agent are not included within the consolidated balance sheet. 

The Group holds cash on deposit as security for certain secured term loans and secured bank facilities, and where there are 
certain conditions restricting their use. Cash held on deposit which has conditions restricting its use and is not available on  
demand, liquid or readily convertible, is classified within other receivables. 

Trade and other payables 

Trade payables are obligations for goods or services acquired in the ordinary course of business. Trade and other payables are 
recognised at fair value and subsequently measured at amortised cost until settled. 

Borrowings 

Borrowings comprise bank loans, secured loan facilities, loan notes and compound financial instruments.  

Bank loans, secured loan facilities and loan notes are ordinarily recognised initially at their net proceeds as an approximation of 
fair value. If the transaction price is not an approximation of fair value at initial recognition, the Group determines the fair value as 
evidenced by a quoted price in an active market for an identical instrument or based on a valuation technique that uses data from 
observable markets. Bank loans and loan notes are subsequently carried at amortised cost. Any transaction costs, premiums or 
discounts are capitalised and recognised over the contractual life of the loan using the effective interest rate method, or on a 
straight-line basis where it is impractical to do so. 

In the event of early repayment, transaction costs, premia or discounts paid and unamortised costs are recognised immediately  
in the consolidated income statement.  

Compound financial instruments issued by the Group comprise exchangeable bonds that are convertible into shares. The 
exchangeable bonds were bifurcated into a liability and embedded derivative option component on initial recognition. The carrying 
value of the liability at initial recognition is the difference between the fair value of the entire instrument as a whole and the embedded 
derivative’s fair value. Any directly attributable transaction costs are allocated to each component in proportion to their initial carrying 
amounts. The issue costs apportioned to the embedded derivative are recognised immediately in the consolidated income statement.  

Subsequent to initial recognition, the liability component of a compound financial instrument is measured at amortised cost using 
the effective interest method. Any transaction costs apportioned to the liability are included in the carrying amount and recognised 
over the contractual life of the liability using the effective interest rate method. 

When a facility has been modified an assessment of modification and extinguishment is performed reviewing both quantitative and 
qualitative factors. 

Interest related to the financial liability is recognised in the consolidated income statement. The embedded derivative is measured 
at fair value with the fair value adjustment accounted for in the consolidated income statement. 

1 Principal accounting policies continued 
Pensions 

The costs of the defined contribution scheme and the Group’s personal pension plans are charged against profits or losses in the 
year in which they are incurred.  

Contingent liabilities and capital commitments 

Contingent liabilities are disclosed where there are present or possible obligations arising from past events, but the economic 
impact is uncertain in timing, occurrence or amount. A description of the nature and, where possible, an estimate of the financial 
effect of contingent liabilities are disclosed. 

Capital commitments are disclosed when the Group has a contractual future obligation which has not been provided for at the 
balance sheet date. Amounts are only provided for where such obligations are onerous. 

Share capital 

Ordinary shares are classified as equity. Incremental costs directly attributable to the issue of ordinary shares are recognised  
as a deduction from equity, net of any tax effects.  

2 Segmental reporting 
IFRS 8 requires operating segments to be reported in a manner consistent with the internal financial reporting reviewed by the chief 
operating decision maker. The chief operating decision maker of the Group is the Executive Committee. The Executive Committee 
is responsible for regularly reviewing the Group’s internal reporting in order to assess performance and for allocation of resources, 
and consists of the Chief Executive, Chief Financial Officer and the two Executive Directors.  

Previously, the Group determined the operating segments to be organised into the following divisions: 

–  Covent Garden; 
–  Other, which comprised the Shaftesbury Investment, the Group interest in Innova and other head office companies and 

investments; and  

–  Lillie Square, which represents the Group’s interests in the Lillie Square joint venture and a number of smaller properties in the 

adjacent area. 

Following the merger, the information reviewed by the Executive Committee is prepared on a basis consistent with these financial 
statements. That is, the information is provided and monitored at a Group level and includes the IFRS reported results, EPRA and 
underlying measures (previously the information provided was on a Group share basis). The management information previously 
presented for the Lillie Square and Other segments is no longer separately reported to the Executive Committee, as it makes up  
a small proportion of the combined Group post-merger, or in the case of the Shaftesbury Investment which is no longer in place. 
These former segments no longer meet the requirements under IFRS 8 to be separately reported.  

In assessing the identification of operating segments, the Group considers the activities of the chief operating decision maker 
including decision making authorities for allocation of resources and the information they regularly receive. This consideration  
also factors that performance measures are set and only monitored at a single Group level. The Annual Report includes additional 
operational information on the property portfolio grouped by village and use. This information is used within certain levels of the 
business and is also considered useful for readers of the Annual Report, but is not used by the chief operating decision maker for 
monitoring performance or the allocation of resources. 

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Financial statements | Notes to the financial statements 

3 Performance measures 
The Group has applied the European Securities and Markets Authority guidelines on alternative performance measures (“APMs”) in 
these annual results. An APM is a financial measure of historical or future financial performance, position or cash flow of the Group 
which is not a measure defined or specified in IFRS. Details of all APMs used by the Group are set out in the APM section on page 214. 

As is usual practice in the sector, the Group presents APMs for certain indicators, including earnings, earnings per share and  
net tangible assets, making adjustments as set out by EPRA in its Best Practice Recommendations. These recommendations  
are designed to make the financial statements of public real estate companies more comparable across Europe, enhancing  
the transparency, comparability and coherence of the sector. 

One of the key performance measures which the Group uses is underlying earnings. The underlying earnings measure reflects  
the underlying financial performance of the Group’s core West End property rental business and is used for the calculation  
of dividends. The measure aligns with the main principles of EPRA earnings which excludes valuation movements on the wholly-
owned, joint venture and associate properties, fair value changes of financial instruments and listed investments, cost of early 
close out of debt, gain on bargain purchase and IFRS 3 merger-related transaction costs.  

In calculating underlying earnings, additional adjustments are made to exclude items considered to be non-recurring or significant 
by virtue of size and nature. Consistent in the calculation for both years is the removal of the financial performance of the Lillie 
Square joint venture, associated tax adjustments and the interest receivable on the loan issued to the joint venture by the Group. 
Lillie Square is not a core part of the operations of the Group and therefore its results are not included in underlying earnings.  
The fair value movement of the option component of the exchangeable bond is also adjusted from underlying earnings as such  
fair value movements do not reflect the true nature of the performance of the Group. 

Following the completion of the all-share merger on 6 March 2023, the following new adjustments have been made to  
underlying earnings: 

–  A fair value exercise was performed on the Shaftesbury balance sheet, with the debt (including an adjustment to the investment 
in Longmartin arising from the fair value adjustment of the underlying debt in the associate) adjusted to be held at a fair value of 
£945.6 million compared to the nominal value of £1,019.8 million. The fair value adjustments will be amortised to other finance 
costs over the remaining term of the debt facilities. In the current year, EPRA earnings has been adjusted by £24.6 million, to 
reflect the accelerated unwind of the fair value adjustment following the early redemption of the Chinatown and Carnaby 
Bonds in April 2023. The current year amortisation of the fair value adjustment for the other debt facilities of £5.2 million  
has been adjusted from underlying earnings within other finance costs. 

–  £8.7 million of merger-related integration and other non-underlying administrative expenses have been incurred. These  

costs are non-recurring as they relate to significant transactions outside the core operations of the Group. 

–  A £5.1 million reduction to gross profit has been reported as a result of the alignment of accounting policies following the 

merger. Details are set out in note 1 ‘Changes in accounting policies’. The alignment was considered immaterial and therefore 
no retrospective adjustment has been made and the cumulative impact as at 1 January 2023 was adjusted against gross profit 
in the current year. This impact has been adjusted from underlying earnings to reflect the true performance of the business for 
the current year. 

A summary of the number of shares, on a basic and diluted basis, in issue at the year end, and on a weighted average basis for the 
year, is set out in the table below: 

Number of shares 

Ordinary shares 
Own shares – employee benefit trust 
Own shares – collateral for exchangeable bond 
Number of shares – basic2 
Dilutive effect of contingently issuable share option awards3 
Dilutive effect of contingently issuable deferred share awards3 
Number of shares – diluted4 

2023 
Weighted 
average 
million 

1,757.0 
(2.6) 
(105.5) 
1,648.9 
6.5 
0.6 
1,656.0 

2023  
In issue  
million1 

1,953.2 
(3.1) 
(128.4) 
1,821.7 
6.5 
0.6 
1,828.8 

2022 
Weighted 
average 
million 

851.3 
− 
– 
851.3 
0.8 
– 
852.1 

2022 
In issue 
million 

851.5 
– 
– 
851.5 
0.8 
– 
852.3 

1.  The settlement of share options under the employee benefit scheme prior to the merger, and the all-share merger completing on 6 March 2023, resulted in 1,101.7 million 

shares issued in the year.  

2.  Weighted average number of ordinary shares used as the denominator in calculating basic earnings per share.  
3.  Further information on these potential ordinary shares can be found in note 32 ‘Share-based payments’. 
4.  Weighted average number of ordinary shares and potential ordinary shares used as the denominator in calculating diluted earnings and net assets per share. 

3 Performance measures continued 
Earnings per share – IFRS 

Basic earnings/(loss) 
Basic earnings/(loss) per share (pence) 
Diluted earnings/(loss) per share (pence) 

Earnings per share – EPRA and Underlying earnings 

Basic earnings/(loss) 
EPRA Group adjustments: 
Loss on revaluation and profit on sale of investment property 
Change in value of investments and other receivables 
Change in fair value of financial assets at fair value through profit or loss 
Change in fair value of financial instruments – interest rate derivatives 
Gain on bargain purchase 
Accelerated unwind of unamortised finance costs and interest on early close out of debt1 
Merger-related transaction costs 
Deferred tax adjustments 
EPRA joint venture and associate adjustments: 
Profit on sale and transfer of trading property 
Loss on revaluation of investment property 
Write down of trading property 
Deferred tax adjustment 
EPRA earnings 
EPRA earnings per share (pence) 
Underlying earnings adjustments: 
Impact of change in accounting policy on gross profit 
Other finance costs2 
Merger-related integration and other non-underlying administration costs 
Change in fair value financial instruments – exchangeable bond option 
Taxation 
Joint venture adjustment – Lillie Square3 
Other 
Underlying earnings 
Underlying earnings per share (pence) 

2023 
£m 

750.4 
45.5p 
45.3p 

2023 
£m 

750.4 

65.0 
12.5 
(52.0) 
7.4 
(805.5) 
26.8 
35.8 
(0.1) 

(5.1) 
3.3 
6.6 
(0.1) 
45.0 
2.7 

5.1 
5.2 
8.7 
3.9 
– 
(7.5) 
– 
60.4 
3.7 

2022 
£m  

(211.8) 
(24.9)p 
(24.9)p 

2022 
£m 

(211.8) 

0.8 
7.9 
239.5 
(11.0) 
– 
6.0 
14.6 
(0.1) 

– 
(0.9) 
12.3 
– 
57.3 
6.7 

– 
0.5 
– 
(28.8) 
4.7 
(14.9) 
(0.2) 
18.6 
2.2 

Note 

7 
8 
17 
18 
13 
10 
6 

1 

6 
18 

1. On early redemption of the Carnaby and Chinatown bonds in April 2023 the unamortised fair value adjustment of £24.6 million that arose on completion of the merger was 
accelerated. In addition, the unamortised costs on the loan facility of £2.2 million was accelerated on early repayment during the year. The prior year adjustment relates to  
the non-recurring costs in connection with the early repayment of £75 million of private placement notes and the repayment of the £125 million secured loan.  

2. Includes the unwind of the fair value adjustments on the remaining debt facilities acquired on merger (including the fair value unwind of our share of the Longmartin debt  
of £0.7 million). £4.5 million is recorded through other finance costs included in note 10 ‘Finance costs’ and £0.6 million within the profit from Longmartin as per note 16 
‘Investments in joint ventures and associates’. The prior year adjustment related to the cost of entering the loan facility during the prior year.  

3. The Lillie Square joint venture is not considered part of the core underlying business of the Group and therefore its results are excluded from underlying earnings.  
The adjustment includes £3.7 million (2022: £3.5 million) interest receivable by the Group on the interest-bearing loans issued to the joint venture and £3.8 million  
(2022: £11.4 million) of adjustments made to EPRA earnings for profit on sale and transfer of trading property, loss on revaluation of investment property and write  
down of trading property.  

Net assets per share 

IFRS total equity1  
Unrecognised surplus on trading property – joint venture 
Fair value of financial instruments – interest rate derivatives2  
Fair value adjustment of exchangeable bond3  
Real Estate Transfer Tax 
Excess fair value of debt over carrying value4 
Deferred tax adjustments 
NAV 
NAV per share (pence) 

2023 

2022 

EPRA NRV  
£m 

EPRA NTA  
£m 

EPRA NDV  
£m 

EPRA NRV  
£m 

EPRA NTA  
£m 

EPRA NDV  
£m 

3,480.2 
1.7 
(9.7) 
2.0 
332.2 
– 
5.2 
3,811.6 
208.4p 

3,480.2 
1.7 
(9.7) 
2.0 
– 
– 
5.2 
3,479.4 
190.3p 

3,480.2 
1.7 
– 
– 
– 
29.8 
– 
3,511.7 
192.0p 

1,561.6 
7.1 
(12.1) 
(4.8) 
116.0 
– 
0.4 
1,668.2 
195.7p 

1,561.6 
7.1 
(12.1) 
(4.8) 
– 
– 
0.4 
1,552.2 
182.1p 

1,561.6 
7.1 
– 
– 
– 
121.4 
– 
1,690.1 
198.3p 

1.  IFRS total equity of 190.3 pence per share (2022: 183.2 pence per share).  
2.  This relates to the fair value of interest rate derivatives. Further details are disclosed within note 18 ‘Derivative financial instruments’. 
3.  Adjustment to remove the exchangeable bond option fair value and include the exchangeable bond liability at nominal value of £275 million. 
4.  Excludes fair value of exchangeable bond option component included under derivative liabilities as disclosed in note 18 ‘Derivative financial instruments’. 

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Financial statements | Notes to the financial statements 

3 Performance measures continued 
Headline earnings per share  

Headline earnings per share is calculated in accordance with Circular 1/2023 issued by the South African Institute of Chartered 
Accountants, a requirement of the Group’s Johannesburg Stock Exchange secondary listing. This measure is not a requirement of IFRS. 

Basic earnings/(loss) 
Group adjustments: 
Gain on bargain purchase 
Loss on revaluation and profit on sale of investment property  
Headline earnings/(loss) 
Basic headline earnings/(loss) per share (pence) 
Diluted headline earnings/(loss) per share (pence)1 

1.  Further information on these potential ordinary shares can be found in note 32 ‘Share-based payments’. 

4 Gross profit 
All revenue has been generated from operations within the United Kingdom.  

Rental receivable 
Straight-lining of tenant lease incentives1 
Service charge income 
Revenue 

(Provision for)/reversal of expected credit loss 
Property expenses1 
Service charge expenses 
Impairment of tenant lease incentives 
Costs 

Gross profit 

2023  
£m 

750.4 

(805.5) 
65.0 
9.9 
0.6p 
0.6p 

2022  
£m 

(211.8) 

– 
0.8 
(211.0) 
(24.8)p 
(24.8)p 

2023 
£m 

171.9 
3.9 
19.3 
195.1 

(2.0) 
(31.1) 
(19.3) 
(0.8) 
(53.2) 

2022 
£m 

61.5 
6.3 
6.3 
74.1 

1.6 
(10.2) 
(6.3) 
(1.9) 
(16.8) 

141.9 

57.3 

1. Included in the current period charge is £5.1 million relating to the alignment of accounting policies on completion of the merger. £4.1 million of the adjustment is  

recognised through the straight lining of tenant lease incentives and £1.0 million in property expenses. Details of the change in accounting policy is set out in note 1  
‘Changes in accounting policies’. 

5 Other income 

Dividend income1 
Management fee income 
Other income 

1.  Dividend income earned from the Group’s investment in Shaftesbury prior to the all-share merger.  

6 Administration expenses 

Depreciation  
Employee costs 
Head office administration expenses 
Merger-related transaction costs1 
Merger-related integration costs1 
Non-underlying administration expenses 
Administration expenses 

2023 
£m 

2.6 
0.1 
2.7 

2023 
£m 

0.4 
25.1 
13.8 
35.8 
7.9 
0.8 
83.8 

2022 
£m 

13.5 
– 
13.5 

2022 
£m 

0.2 
17.7 
8.1 
14.6 
– 
– 
40.6 

1. Costs relate to transaction fees and expenses in respect of the merger and subsequent costs of integrating the combined business. Details of transaction costs are set  

out in note 13 ‘Gain on bargain purchase’.  

6 Administration expenses continued 
(a) Employee costs (including Executive Directors) 

Wages and salaries 
Social security costs 
Other pension costs 
Share-based payment1 
Employee costs  

Note 

32  

2023 
£m 

19.9 
2.6 
1.5 
1.1 
25.1 

2022 
£m 

12.4 
2.0 
0.9 
2.4 
17.7 

1. Includes £0.1 million credit (2022: £0.1 million charge) for national insurance on share options due to changes in vesting and forfeiture assumptions. Details of the share option 

schemes, and principal assumptions made at the last grant and measurement dates are set out in note 32 ‘Share-based payments’.  

Share-based payment charges are calculated based on the expected fair value of share awards as calculated using the  
Black-Scholes option pricing model. Details of the share option schemes, and principal assumptions made at the last grant  
and measurement dates are set out in note 32 ‘Share-based payments’.  

(b) Employee numbers  

Average monthly number of people (including Executive Directors) employed 

Total average headcount 

2023 

105 

2022 

67 

The details of individual Directors’ remuneration and pension benefits as set out in the tables contained in the Directors’ 
remuneration report on pages 127 to 152 form part of these consolidated financial statements.  

(c) Auditors’ remuneration  

Remuneration to the principal auditors in respect of audit fees: 
Company and Group consolidated financial statements 
Audit of the financial statements of the Company’s subsidiaries 
Audit of the financial statements of the Company’s joint ventures and associates  
Fees related to the audit of the Company, subsidiaries, joint ventures and associates 
Audit related assurance services including interim review 
Total fees for audit and audit related services 

2023 
£m 

2022 
£m 

1.1 
0.2 
0.1 
1.4 
0.2 
1.6 

0.5 
0.2 
– 
0.7 
0.1 
0.8 

The Group’s auditors, PricewaterhouseCoopers LLP, have engaged on assignments in addition to their audit engagement duties 
where their expertise and experience of the Group are important. 2023 non-audit fees, including the interim review, represented 
11.0 per cent of the total audit fee (2022: 12.0 per cent). Further details on the Audit Committee’s non-audit services policy can  
be found on page 124. 

7 Loss on revaluation and profit on sale of investment property 

Loss on revaluation of investment property 
Profit on sale of investment property  
Loss on revaluation and profit on sale of investment property 

2023 
£m 

(68.5) 
3.5 
(65.0) 

2022 
£m 

(0.8) 
– 
(0.8) 

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Financial statements | Notes to the financial statements 

8 Change in value of investments and other receivables 
The change in value of investments and other receivables relates to amounts receivable from the Lillie Square joint venture.  
The investment and other receivables in Lillie Square consist of the equity investment, interest bearing loans and a working  
capital facility.  

Due to the joint venture being in a net liability position, and incurring losses in the year, the equity investment is held at nil (2022: nil).  

As at the balance sheet date, prior to impairment, the Group held an interest-bearing loan at £90.1 million (2022: £86.4 million) and 
working capital facility of £29.0 million (2022: £28.2 million).  

As required by IFRS 9, an impairment assessment was performed comparing the carrying amount of the interest-bearing loans  
and working capital facility to the present value of the estimated future cash flows from the joint venture.  

The key assumptions made in the impairment assessment were the expected cash flows to be generated over the project life  
and the timing thereof. In terms of IFRS 9 requirements the Group applied a discount rate of 4.25 per cent (being the effective 
interest rate on the loan to the joint venture) to the cash flows which are in line with the strategic plan of the joint venture. 

As a result, the Group has booked an impairment of £12.5 million during 2023 leading to a cumulative impairment of £43.1 million 
(2022: £30.6 million cumulative impairment). The cumulative impairment takes into consideration the losses from the joint venture. 

Factoring in the impairment, the interest-bearing loan is held at a net book value of £76.0 million (2022: £84.0 million) and working 
capital facility at nil (2022: nil). The balances are included within Trade and other receivables at the balance sheet date. Further 
details are set out in note 19 ‘Trade and other receivables’.  

9 Finance income 

Finance income: 
On deposits and current accounts 
On interest rate derivatives 
Finance income 

Other finance income: 
On loans to joint ventures and associates 
Other finance income 

10 Finance costs  

On bank facilities and loan notes 
On exchangeable bonds1 
On mortgage bonds2 
On secured loans 
On obligations under lease liabilities 
Finance costs 

Other finance costs: 
Non-underlying finance charges3 
Other finance costs 

2023 
£m 

6.3 
9.3 
15.6 

4.1 
4.1 

2023 
£m 

40.3 
8.4 
1.8 
16.5 
0.5 
67.5 

31.3 
31.3 

2022 
£m 

1.4 
1.2 
2.6 

3.5 
3.5 

2022 
£m 

18.2 
8.3 
– 
– 
0.7 
27.2 

6.5 
6.5 

1. On 30 November 2020 the Group issued £275 million of secured exchangeable bonds maturing in March 2026. The notes were originally exchangeable into cash or ordinary 

shares of Shaftesbury but following the all-share merger are convertible into Shaftesbury Capital shares. The net proceeds received from the issue of the exchangeable bonds 
have been split between the financial liability element and an option component. The debt component is accounted for at amortised cost and, after taking into account 
transaction costs, accrues interest at an effective interest rate of 3.1 per cent, of which 2 per cent (£5.5 million) represents the cash coupon on the bond. 

2. Interest incurred on the £575 million Chinatown and Carnaby bonds from 6 March 2023 up to their redemption in April 2023. 
3. Non-underlying finance charges have been excluded from the calculation of underlying earnings as these are non-recurring costs and do not represent the underlying 

performance of the business. The current year charge relates to the unwind of the fair value adjustment of the debt on completion of the merger as discussed in note 13 ‘Gain 
on bargain purchase’. It is comprised of £24.6 million for the unwind on the early redemption of the Chinatown and Carnaby bonds and £4.5 million on the remaining facilities. 
The current year amount further includes £2.2 million accelerated amortisation on the early settlement of the loan facility during the year. In the prior year the costs were in 
connection with the early repayment of £75.0 million of private placement notes, the repayment of the £125.0 million secured loan and the cost of entering the loan facility. 

11 Taxation 

Current income tax: 
Current income tax charge 
Current tax on profits  
Deferred income tax: 
On accelerated capital allowances 
On Group losses 
On other temporary differences 
Deferred tax on profits 
Total taxation charge in the consolidated income statement 

2023 
£m 

2022 
£m 

0.2 
0.2 

0.1 
(1.4) 
1.3 
– 
0.2 

– 
– 

0.1 
4.7 
1.2 
6.0 
6.0 

Factors affecting the tax charge for the year 

The tax charge for the year is £0.2 million (2022: £6.0 million) against a profit before tax of £750.6 million (2022: £205.8 million loss). 
A reconciliation against the standard rate of corporation tax in the United Kingdom (“UK”) is set out below:  

Profit/(loss) before tax 
Profit/(loss) on ordinary activities multiplied by the standard rate in the UK of 23.5% (2022: 19%) 
Revaluation losses attributable to REIT business 
Expenses disallowed 
Non-taxable items 
Non-taxable items: Gain on bargain purchase 
REIT tax-exempt rental profits 
Share of partnership loss 
Other temporary differences not provided 
Utilisation of losses not recognised for deferred tax  
Unwind deferred tax on prior period group losses  
Total taxation charge in the consolidated income statement 

2023 
£m 

750.6 
176.4 
3.9 
18.4 
(0.2) 
(189.3) 
(6.5) 
(1.0) 
(0.1) 
(1.4) 
– 
0.2 

2022 
£m 

(205.8) 
(39.1) 
45.6 
3.9 
(0.2) 
– 
(8.3) 
(0.6) 
– 
– 
4.7 
6.0 

As a UK REIT, the Group is exempt from UK corporation tax on income and gains from qualifying activities. Non-qualifying activities 
are subject to UK corporation tax.  

The main corporation tax rate increased from 19 to 25 per cent with effect from 1 April 2023. As a result of this change in tax rate, 
a blended rate of 23.5 per cent will be applicable to the Group for the year ending 31 December 2023. 

Pillar Two legislation was substantively enacted in the UK on 20 June 2023 in Finance (No. 2) Act 2023. As the legislation will be 
effective for the Group’s financial year beginning 1 January 2024 the Group has performed an assessment of its potential exposure 
to Pillar Two income taxes. Based on an assessment of the most recent information available regarding the financial performance 
of the constituent entities in the Group, we do not expect to be within the scope of Pillar Two legislation. Although, the current 
year’s consolidated revenue (“revenue”) inclusive of the gain on bargain purchase of £805.5 million (2022: nil) exceeds the revenue 
threshold, this is an exceptional item recognised as a result of the merger and is non-recurring. In the normal course of business, 
the Group’s revenue is not expected to exceed the revenue threshold for at least two out of the last four years. We will continue  
to monitor the Group’s revenue against the threshold to assess the applicability of the Pillar Two legislation to the Group. 

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Financial statements | Notes to the financial statements 

12 Dividends  

Group and Company 

Ordinary shares 
For the year ended 31 December 2021: 
Final dividend of 1.0 pence per share 
For the year ended 31 December 2022: 
First interim dividend of 0.8 pence per share 
Second interim dividend of 1.7 pence per share 
For the year ended 31 December 2023: 
Interim cash dividend of 1.5 pence per share 
Dividend expense1 

PID  

Non-PID 

Pence per share 

0.5 

0.8 
0.7 

– 

0.5 

– 
1.0 

1.5 

Date paid 

8 July 2022 

19 Sept 2022 (SA) and 20 Sept 2022 (UK)  
20 March 2023  

18 September 2023  

2023 

£m 

– 

– 
14.5 

29.3 
43.8 

2022 

£m 

8.5 

6.8 
– 

– 
15.3 

1.  Includes £1.9 million paid to a controlled entity, Capco Investment London (No.7) Scottish Limited Partnership, in respect of 128,350,793 shares held as collateral for the 

exchangeable bonds. The entity has provided an undertaking not to exercise its voting rights in respect of such ordinary shares but will receive the declared dividend, all of 
which was retained by the Group following calculation of the dividend threshold test as set out in the exchangeable bond conditions. The Groups dividend expense recorded 
in the consolidated statement of cash flows is £41.9 million. 

As a UK REIT, Shaftesbury Capital must distribute at least 90 per cent of the Group’s income profits from its tax-exempt property 
rental business, and 100 per cent of the Group’s UK REIT investment profits, by way of a PID. 

These distributions can be subject to withholding tax at 20 per cent. Dividends from profits of the Group’s taxable residual business 
are ordinary dividends and will be taxed as an ordinary dividend.  

On 28 February 2024, the Directors proposed a final cash dividend of 1.65 pence per ordinary share (of which 0.65 pence per 
ordinary share will be paid as a PID and 1.0 pence per ordinary share as a non-PID), bringing the total dividend for 2023 to 
3.15 pence per ordinary share. The proposed 2023 final cash dividend is subject to approval at Shaftesbury Capital’s Annual 
General Meeting, to be held on 23 May 2024. If approved, the final cash dividend will be paid on 31 May 2024 to all shareholders 
on the register on 26 April 2024.  

13 Gain on bargain purchase  
The all-share merger between Capco and Shaftesbury completed on 6 March 2023, with the Company being renamed to 
Shaftesbury Capital PLC on this date. The merger brought together two real estate companies, with properties mainly located  
in the West End, to create the leading central London mixed-use REIT.  

Prior to the all-share merger, Capco held a 25.2 per cent shareholding in Shaftesbury which was accounted for at fair value through 
profit and loss. On the completion date, the fair value of Shaftesbury shares was 421.6 pence per share and Capco’s 25.2 per cent 
interest, consisting of 96,971,003 Shaftesbury shares, was valued at £408.8 million. Of this shareholding, 38,245,171 shares were 
held as collateral in respect of the £275 million exchangeable bonds, issued in 2020.  

Upon the merger becoming effective, Shaftesbury Shareholders received 3.356 Shaftesbury Capital shares for each Shaftesbury 
share held, totalling 1,095,549,228 shares (including 128,350,793 shares issued to a Capco controlled entity in respect of secured 
shares previously held as collateral for the exchangeable bonds).  

The table below sets out the fair values of the identifiable net assets acquired, and consideration transferred on the completion 
date. As the fair value of the identifiable net assets acquired was greater than the total consideration paid, due to the Shaftesbury 
Capital share price trading at a 32 per cent discount to the last reported net asset value, and as a result of the exchange ratio 
referred to above, a gain on bargain purchase has been recognised in the consolidated income statement for the year.  

Book value as at 
6 March 2023 
£m 

Fair value 
adjustments1 
£m 

Fair value as at  
6 March 2023 
£m 

Assets  
Investment property2 
Investment in associate2 
Property, plant and equipment 
Trade and other receivables 
Cash and cash equivalents3 
Total assets 

Liabilities 
Borrowings 
Trade and other payables 
Total liabilities 
Net assets acquired 
Fair value of net assets acquired 

Consideration transferred: 
Issue of 1,095,549,228 ordinary share of 25 pence per share4 
Shares previously held by Capco 
Consideration: fair value of shares issued 
Fair value of shares previously held 
Fair value of consideration and shares previously held 

Gain on bargain purchase 
Merger-related transaction costs5 
Total gain on business combination recognised in the consolidated income statement 

3,099.0 
82.3 
0.2 
72.0 
118.1 
3,371.6 

(954.0) 
(66.6) 
(1,020.6) 
2,351.0 

42.0 
2.4 
– 
(42.0) 
– 
2.4 

65.0 
– 
65.0 

3,141.0 
84.7 
0.2 
30.0 
118.1 
3,374.0 

(889.0) 
(66.6) 
(955.6) 

2,418.4 

1,363.9 
(159.8) 
1,204.1 
408.8 
1,612.9 

805.5 
(35.8) 
769.7 

1.  Details of completion date fair value adjustments required under IFRS 3 are set out in the paragraphs below.  
2.  Investment property, including the Group’s share of investment property held within the Longmartin investment in associate, was externally valued and reported at market 

value on the merger date. 

3.  No cash consideration was paid on completion of the transaction. The cash acquired on completion of the merger, as included within the consolidated statement of cash  

flows represents the cash held by Shaftesbury on 6 March 2023.  

4.  The calculation of consideration transferred is based on the Capco closing share price of 124.5 pence per share on 3 March 2023. Shaftesbury shares, excluding the  

25.2 per cent shareholding previously held by Capco, were exchanged for Capco shares at a ratio of 3.356 shares per Shaftesbury share.  

5.  Merger-related transaction costs of £35.8 million (2022: £14.6 million) incurred in connection with the all-share merger have been recorded within administration expenses  

in the consolidated income statement.  

Details of completion date fair value adjustments required under IFRS 3: 

– 

– 

Investment properties and trade and other receivables – The carrying value of investment properties and trade and other 
receivables has been adjusted to derecognise £42.0 million of tenant lease incentives and deferred letting fees held prior  
to completion of the merger. 
Investment in associate – The fair value of the investment in associate includes investment property and borrowings at fair 
value. The Group’s £60.0 million (our share) fixed rate debt held in the associate, was fair valued at £56.6 million, resulting  
in a £3.4 million fair value adjustment of the debt due to the current interest rate environment. An offsetting tax adjustment 
of £0.8 million was recognised on this fair value adjustment. Capitalised issue costs associated with the debt of £0.2 million  
(our share) were derecognised on completion and the fair value of the debt and corresponding deferred tax adjustment will  
be amortised over the remaining term of the debt facility. 

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Financial statements | Notes to the financial statements 

13 Gain on bargain purchase continued  
–  Borrowings – Fixed rate debt with a nominal value of £959.8 million was fair valued at £889.0 million, a £70.8 million difference 

due to the current interest rate environment. The fair value adjustment is offset by £5.8 million of capitalised issue costs 
associated with the debt which were derecognised on completion. The fair value adjustment will be amortised to other finance 
costs over the remaining term of the debt facilities. Following completion of the merger and the redemption of the Carnaby  
and Chinatown bonds in April 2023, £24.6 million of the amortisation of the fair value adjustment relating to the bonds was 
accelerated and recognised in other finance costs in the period. £41.7 million of the £70.8 million (wholly-owned) adjustment 
remains at 31 December 2023, which will be amortised over the remaining term of the debt facilities. 

14 Property Portfolio continued 
Market value of property portfolio 

Market value of investment property 
Market value of owner-occupied property 
Market value of wholly-owned property portfolio 

The revenue and loss before tax of the Shaftesbury Group are set out in the table below. 

Revaluation (loss)/gain of property portfolio 

Revenue (including service charge income) 
Loss before tax3 

1 January 2023 to   
5 March 2023  
£m1 

6 March 2023 to   
31 December 2023  
£m2 

Pro forma  
Shaftesbury  
PLC Group 
£m 

24.9  
(1.7) 

121.9 
(64.3) 

146.8 
(66.0) 

1.  Shaftesbury Group revenue and loss before tax for the period 1 January 2023 – 5 March 2023 (pre-merger) was obtained from internal management accounts and have not 

been adjusted for accounting policy alignments or fair value adjustments. 

2.  Shaftesbury Group revenue and loss before tax for the period 6 March 2023 – 31 December 2023 (post-merger) are included in the Group consolidated income statement and 
take into account adjustments relating to accounting policy alignments and the unwind of the fair value adjustments on the borrowings and related deferred tax in Longmartin.  

3.  Loss before tax for the periods 1 January 2023 – 5 March 2023 and 6 March 2023 – 31 December 2023 includes revaluation movements and merger-related transaction and 

integration costs. Excluding these items, estimated underlying earnings before tax for the period 1 January 2023 – 5 March 2023 were £5 million. 

The pro forma information is provided for illustrative purposes only and is not necessarily indicative of the results that the 
combined Group would have reported had the merger completed at the beginning of the financial year, or indicative of future 
results of the combined Group. 

14 Property Portfolio 

At 1 January 
Investment property acquired on merger at 6 March 2023 fair value 
Additions from acquisitions 
Additions from subsequent expenditure 
Disposals 
Transfer to owner-occupied property 
Loss on revaluation 
Carrying value of investment property 
Adjustment in respect of fixed head leases 
Adjustment in respect of tenant lease incentives and deferred letting fees  
Market value of investment property 

The investment property valuation comprises: 
Freehold properties 
Leasehold properties 
Market value of investment property 

Note 

13 

15 
7 

23 
19 

2023 
£m 

1,715.1 
3,141.0 
17.4 
35.1 
(81.5) 
(18.4) 
(68.5) 
4,740.2 
(3.0) 
37.9 
4,775.1 

2022 
£m 

1,705.6 
– 
– 
10.3 
– 
– 
(0.8) 
1,715.1 
(6.1) 
34.7 
1,743.7 

2023 
£m 

2022 
£m 

3,791.3 
983.8 
4,775.1 

971.2 
772.5 
1,743.7 

Note 

14 
15 

Note 

14 
15 

2023 
£m 

4,775.1 
20.2 
4,795.3 

2022 
£m 

1,743.7 
– 
1,743.7 

2023 
£m 

(68.5) 
1.8 
(66.7) 

2022 
£m 

(0.8) 
– 
(0.8) 

Revaluation loss reported in consolidated income statement 
Revaluation gain reported in consolidated statement of comprehensive income 
Total revaluation loss of wholly-owned property portfolio 

Valuation process 

The fair value of the Group’s wholly-owned investment property and owner-occupied property at 31 December 2023 was 
determined by independent, appropriately qualified external valuers, CBRE and Cushman & Wakefield. The valuations conform  
to the Royal Institution of Chartered Surveyors (“RICS”) Valuation Professional Standards. Fees paid to valuers are based on fixed 
price contracts.  

Each year the Company appoints the external valuers. The valuers are selected based on their knowledge, independence and 
reputation for valuing assets such as those held by the Group. 

Valuations are performed bi-annually and are performed consistently across all properties in the Group’s portfolio. At each 
reporting date, appropriately qualified employees of the Group verify all significant inputs and review computational outputs. 
Valuers submit and present summary reports to the Group’s Audit Committee, with the Executive Committee reporting to the 
Board on the outcome of each valuation round. 

Net Zero Carbon and EPC compliance 

The Group published its Net Zero Carbon Pathway in November 2023 and has set 2030 as its target date to achieve this, aligning to a 
1.5˚C pathway and the aim to be carbon neutral for scope 1 & 2 emissions by 2025. A key element in achieving this will come from 
carbon efficiencies created through developments and refurbishments of the Group’s property portfolio. During 2023, the Group’s 
additions from subsequent expenditure were £35.1 million (year ended 31 December 2022: £10.3 million). This included both capital 
works, which enhanced the environmental performance of assets, and design stage work aimed at delivering environmental 
enhancements. While new ground-up developments form a limited part of the Group’s activity, the design stage work on refitting  
and refurbishment of units, particularly in heritage buildings, is equally important to deliver Whole Life Carbon Efficiency.  

The Net Zero Carbon Pathway also highlights the aim for 75 per cent of commercial units to have a “B” or above EPC compliance 
rating by 2027 and for all commercial units to have a “B” or above and residential units a “C” or above rating by 2030. Any 
committed capital expenditure has been included in note 28 ‘Capital commitments’. 

Valuation techniques 

Valuations are based on what is determined to be the highest and best use. When considering the highest and best use a valuer  
will consider, on a property-by-property basis, its actual and potential uses which are physically, legally and financially viable. 
Where the highest and best use differs from the existing use, the valuer will consider the cost and the likelihood of achieving and 
implementing this change in use in arriving at its valuation.  

The fair value of the Group’s investment properties has primarily been determined using a market approach, which provides an 
indication of value by comparing the subject asset with similar assets for which price information is available. The external valuers 
use information provided by the Group, such as tenancy information and capital expenditure expectations. In deriving fair value, 
the valuer also makes a series of assumptions, using professional judgement and market observations. These assumptions include, 
but are not limited to, market yields, ERVs and void periods. The critical key assumptions are the equivalent yields and estimated 
future rental income (ERVs), as set out within the Analysis of Property Portfolio on page 223. Equivalent yields are based on current 
market prices, depending on, inter alia, the location, condition and use of the properties. ERVs are calculated using a number of 
factors which include current rental income, market comparatives and local occupancy levels. Whilst there is market evidence for 
the key inputs, and recent transaction prices for similar properties, there is still a significant element of estimation and judgement. 
As a result of adjustments made to market observable data, these significant inputs are deemed unobservable. 

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Financial statements | Notes to the financial statements 

14 Property Portfolio continued 
Non-financial assets carried at fair value, as is the case for investment property held by the Group, are required to be analysed  
by level depending on the valuation method adopted under IFRS 13 ‘Fair Value Measurement’ (“IFRS 13”).  

The different valuation levels are defined as: 

Level 1: valuation based on quoted market prices traded in active markets; 

Level 2: valuation based on inputs other than quoted prices included within Level 1 that maximise the use of observable data  
either directly or from market prices or indirectly derived from market prices; and 

Level 3: where one or more inputs to valuation are not based on observable market data. Valuations at this level are more 
subjective and therefore more closely managed, including sensitivity analysis of inputs to valuation models.  

When the degree of subjectivity or nature of the measurement inputs changes, consideration is given as to whether a transfer 
between fair value levels is deemed to have occurred. Unobservable data becoming observable market data would determine a 
transfer from Level 3 to Level 2. All investment properties held by the Group are classified as Level 3 in the current and prior year. 

Sensitivity to changes in key assumptions 

As noted in the critical accounting judgements and key sources of estimation and uncertainty section in note 1, the valuation of the 
Group’s property portfolio is inherently subjective. As a result, the valuations are subject to a degree of uncertainty and are made 
on the basis of assumptions which may not prove to be accurate, particularly in periods of volatility or low transaction flow in the 
commercial property market. 

The sensitivity analysis below illustrates the impact on the fair value of the Group’s properties, from changes in the key assumptions: 

(Decrease)/increase in fair value  

Increase/(decrease) in fair value  

Change in ERV 

–10% 

£m 
(406.0) 

–5% 

£m 
(204.0) 

+5% 

£m 
210.0  

+10% 

£m 
421.6  

Change in Yield 

–50bps 

–25bps 

+25bps 

+50bps 

£m 

656.0 

£m 

306.0 

£m 

£m 

(271.2) 

(512.1) 

The table above shows movements in key assumptions in isolation. These key unobservable inputs are interdependent. All other 
factors being equal, a higher equivalent yield would lead to a decrease in the valuation, and an increase in estimated rental value 
would increase the capital value, and vice versa. However, there are interrelationships between the key unobservable inputs which 
are partially determined by market conditions, which would impact these changes. 

The methodology for the combined portfolio has been aligned and is based on the effective annual yield to a purchaser on the 
gross market value, assuming rent is receivable annually in arrears, and that the property becomes fully occupied and that all rents 
revert to the current market level (ERV as at 31 December 2023) at the next review date or lease expiry. Shaftesbury previously 
reported the equivalent yield based on quarterly rents in advance, reflecting reversions to current market rent. On that basis, the 
equivalent yield for the combined portfolio would have been 4.5 per cent (pro forma Dec 2022: 4.2 per cent). 

At 31 December 2023, the Group was contractually committed to £24.8 million (31 December 2022: £1.7 million) of future 
expenditure for the purchase, construction, development and enhancement of investment property. Refer to note 28 ‘Capital 
commitments’ for further information on capital commitments. 

15 Property, plant and equipment 

Net carrying value at 1 January 2022 
Additions 
Depreciation 
Net carrying value at 31 December 2022 
Additions 
Property, plant and equipment acquired on merger at 6 March 2023 fair value 
Transfer from investment property 
Depreciation 
Revaluation 
Net carrying value at 31 December 2023 

Owner-
occupied 
property 
£m 

Note 

– 
– 
– 
– 
– 
– 
18.4 
– 
1.8 
20.2 

13 
14 

Other 
£m 

0.6 
0.2 
(0.2) 
0.6 
3.4 
0.2 
– 
(0.4) 
– 
3.8 

Total 
£m 

0.6 
0.2 
(0.2) 
0.6 
3.4 
0.2 
18.4 
(0.4) 
1.8 
24.0 

16 Investments in joint ventures and associates 
Investments in joint ventures and associates are measured using the equity method. All the Group’s joint ventures and  
associates are held with other investors on a 50:50 basis. At 31 December 2023, investments comprised the Longmartin  
associate (“Longmartin”) and the Lillie Square joint venture (“LSJV”). The Group disposed of its interest in Innova Investment  
joint venture (“Innova”) on 15 May 2023. 

Longmartin 

Longmartin is a joint venture arrangement with The Mercers’ Company. This 50:50 investment owns a long leasehold interest  
in a number of mixed-use buildings, centred on St Martin’s Courtyard in Covent Garden, which offers a range of hospitality,  
leisure and retail concepts, alongside over 100,000 square feet of office space and 75 apartments.  

Pursuant to the terms of the Longmartin investment (forming 3 per cent of the Group’s property portfolio), the merger triggered the 
right for The Mercers’ Company (the “Mercers”) to require the Company to offer to sell its shares in the Longmartin investment to 
them (or to a third-party purchaser identified by them). The Mercers have elected to consider acquiring the Company’s shares in 
the Longmartin investment and discussions are ongoing. As a result, it has been determined joint control is no longer demonstrated, 
however it remains a 50 per cent investment with significant influence demonstrated, therefore the investment is now reflected as 
an investment in an associate. There is no certainty that a transaction to sell the Company’s shares in the Longmartin investment 
will be agreed and should the discussions conclude without agreement, the investment would revert to a joint venture.   

The summarised income statement and balance sheet of Longmartin are presented below. 

Summarised income statement 
Revenue 
Gross profit 
Administration expenses 
Loss on revaluation of investment property 
Net finance costs 
Taxation 
Profit for the period after taxation 

Dividends paid 

Summarised balance sheet 
Investment property 
Cash and cash equivalents 
Other non-current assets 
Other current assets 
Non-current borrowings 
Amounts payable to partners1 
Other non-current liabilities 
Other current liabilities 
Net assets 

Capital commitments 

6 March 2023 to 
31 December 
2023 
£m 

14.9 
10.6 
(0.2) 
(1.9) 
(7.5) 
(0.6) 
0.4 

3.0 

2023 
£m 

327.2 
3.8 
2.4 
1.6 
(114.4) 
(23.1) 
(21.9) 
(8.8) 
166.8 

0.1 

1.  During the period, Longmartin repaid £5.3 million to its partners following the return of £5.3 million cash previously held on deposit as a waiver guarantee with its  

external lender. 

Investment properties owned by Longmartin have been valued at 31 December 2023 by professionally qualified external valuers, 
Knight Frank LLP, who are members of the Royal Institution of Chartered Surveyors. Adjustments are made to the fair value of 
Longmartin’s investment properties to arrive at the book value at 31 December 2023, as set out below: 

Fair value of properties as valued by Knight Frank LLP 
Finance lease asset 
Lease incentives and costs included in receivables 
Carrying value of investment property 

317.4 
11.2 
(1.4) 
327.2 

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Financial statements | Notes to the financial statements 

16 Investments in joint ventures and associates continued 
LSJV 

LSJV was established as a joint venture arrangement with the Kwok Family Interests (“KFI”) in August 2012. The joint venture was 
established to own, manage and develop land interests at Lillie Square. LSJV comprises Lillie Square LP, Lillie Square GP Limited, 
acting as general partner to the partnership, and its subsidiaries. All major decisions regarding LSJV are taken by the Board of Lillie 
Square GP Limited, through which the Group shares strategic control. 

The summarised income statement and balance sheet of LSJV are presented below. 

Summarised income statement 
Revenue 
Gross loss 
Loss on revaluation of investment property 
Proceeds from the sale of trading property 
Profit on transfer of trading property to investment property  
Cost of sale of trading property 
Agent, selling and marketing fees  
Write down of trading property 
Administration expenses 
Net finance costs1 
Loss for the year after taxation 

2023 
£m 

7.3 
(0.5) 
(4.8) 
7.0 
9.0 
(5.6) 
(0.2) 
(12.9) 
(0.4) 
(6.8) 
(15.2) 

2022 
£m 

6.8 
(0.3) 
– 
6.6 
0.6 
(5.3) 
(0.1) 
(24.7) 
(0.2) 
(7.0) 
(30.4) 

1.  Net finance costs include £7.4 million (2022: £7.0 million) interest payable on the interest bearing loans issued to the joint venture by the Group and KFI. Finance income 

receivable by the Group from LSJV of £3.7 million (2022: £3.5 million) is recognised in the consolidated income statement within other finance income.  

Summarised balance sheet 
Investment property 
Trading property 
Cash and cash equivalents 
Other non-current assets 
Other current assets 
Amounts payable to joint venture partners1 
Other current liabilities 
Net liabilities 

Capital commitments 

Carrying value of investment and trading property 
Unrecognised surplus on trading property2  
Market value of investment and trading property2 

2023 
£m 

46.8 
80.3 
15.9 
5.6 
1.5 
(224.9) 
(1.7) 
(76.5) 

2022 
£m  

8.8 
131.0 
11.8 
5.5 
1.9 
(217.5) 
(3.1) 
(61.6) 

– 

1.6 

127.1 
3.3 
130.4 

139.8 
14.2 
154.0 

1. Amounts payable to joint venture partners include working capital facilities advanced by the Group and KFI of £29.0 million (2022: £28.2 million) and an interest bearing loan  
of £163.0 million (nominal value) advanced by the Group and KFI to the joint venture. The carrying value of the loan before impairment, including accrued interest was £180.2 
million (2022: £172.9 million). Recoverable amounts receivable by the Group, net of impairments, are recognised on the consolidated balance sheet within non-current trade 
and other receivables. 

2. The unrecognised surplus on trading property and the market value of LSJV’s property portfolio are shown for informational purposes only and are not a requirement of IFRS. 

Trading property continues to be measured at the lower of cost and net realisable value. 

16 Investments in joint ventures and associates continued 

Reconciliation of investments in joint ventures and associates 

The table below reconciles the opening to closing carrying value of investments in joint ventures and associates as presented on 
the consolidated balance sheet. 

Investments in joint ventures and associates 
At 1 January 2022 
At 31 December 2022 
Investments in associate acquired at fair value on completion of merger 
Share of profit/(loss) for the year1 
Losses restricted1 
Dividend received 
Disposal of joint venture 
At 31 December 2023 

Longmartin  
£m 

LSJV  
£m 

Innova  
£m 

– 
– 
84.7 
0.2 
– 
(1.5) 
– 
83.4 

– 
– 
– 
(7.6) 
7.6 
– 
– 
– 

0.2 
0.2 
– 
– 
– 
– 
(0.2) 
– 

Total  
£m 

0.2 
0.2 
84.7 
(7.4) 
7.6 
(1.5) 
(0.2) 
83.4 

1.  The loss from the Lillie Square joint venture for the year of £7.6 million has been restricted in accordance with the requirements of IAS 28. Restricted losses represent the 
Group’s share of loss in LSJV in the year of £7.6 million (31 December 2022: £15.2 million) allocated to the cumulative losses which exceed the Group’s investment in the  
joint venture. Cumulative losses of £38.4 million have been restricted to date (31 December 2022: £30.8 million) and as a result the carrying value of the investment in LSJV  
is nil (31 December 2022: nil). The Group holds £76.0 million (2022: £84.0 million) of recoverable loans from LSJV within note 19 ‘Trade and other receivables’. 

17 Financial assets at fair value through profit or loss 
Financial assets mandatorily measured at fair value through profit or loss include the following: 

Non-current assets 

Listed equity securities1 

1.  Listed equity securities comprised 97.0 million shares in Shaftesbury held until completion of the all-share merger on 6 March 2023. 

During the year, the following was recognised in the consolidated income statement: 

Profit or loss 

Fair value gain/(loss) on financial assets at fair value through profit or loss 

2023 
£m 

– 

2022 
£m 

356.9 

2023 
£m 

52.0 

2022 
£m 

(239.5) 

The gain recognised during 2023 is based on the fair valuation movement until 3 March 2023, being the closing Shaftesbury PLC 
share price prior to completion of the merger. 

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Financial statements | Notes to the financial statements 

18 Derivative financial instruments  

21 Trade and other payables 

Derivative financial assets 

Non-current 
Interest rate derivatives 
Current 
Interest rate derivatives 
Derivative financial assets 

Derivative financial liabilities 

Non-current 
Derivative liability – exchangeable bonds1 
Derivative financial liabilities 

2023 
£m 

1.4 

8.3 
9.7 

2023 
£m 

7.2 
7.2 

2022 
£m 

12.1 

– 
12.1 

2022 
£m 

3.3 
3.3 

1.  On 30 November 2020 the Group issued £275 million of secured exchangeable bonds maturing in March 2026. The notes were originally exchangeable into cash or ordinary 
shares of Shaftesbury but following the all-share merger are convertible into Shaftesbury Capital shares. The net proceeds received from the issue of the exchangeable 
bonds have been split between the financial liability element and an option component, representing the fair value of the embedded option to convert the financial liability  
into equity of Shaftesbury Capital. The debt component is accounted for at amortised cost at the effective interest rate method and the derivative liability is accounted for  
at fair value through profit or loss.  

During the year, the following movements on derivative financial instruments were recognised in profit or loss: 

Profit or loss 

Fair value (loss)/gain on interest rate derivatives 
Fair value (loss)/gain on derivative liability – exchangeable bonds 
Change in fair value of derivative financial instruments 

19 Trade and other receivables 

Non-current 
Prepayments and accrued income1 
Amounts receivable from joint ventures2 
Amounts receivable from associates3 
Trade and other receivables 
Current 
Rent receivable4 
Other receivables5 
Prepayments and accrued income1 
Trade and other receivables 

2023 
£m 

(7.4) 
(3.9) 
(11.3) 

2023 
£m 

28.5 
76.0 
11.6 
116.1 

13.6 
12.0 
17.1 
42.7 

2022 
£m 

11.0 
28.8 
39.8 

2022 
£m  

31.6 
84.0 
– 
115.6 

8.0 
2.6 
10.2 
20.8 

1. Includes tenant lease incentives and deferred letting fees of £37.9 million (2022: £34.7 million). 
2. Amounts receivable from joint ventures represents an interest-bearing loan of £90.1 million (31 December 2022: £86.4 million) provided to LSJV. The loan bears interest at 

4.25 per cent per annum and is repayable on demand. As it is not the intention of the Group to call on the loan in the next 12 months it has been presented as non-current. The 
loan has been impaired by £14.1 million (31 December 2022: £2.4 million) to date. Included within current trade and other receivables is working capital funding of £29.0 million 
due from LSJV (31 December 2022: £28.2 million) that has been fully impaired. 

3. Amounts receivable from associates represents a loan of £11.6 million (31 December 2022: nil) provided to Longmartin. As it is not the intention of the Group to call on the loan 

in the next 12 months it has been presented as non-current.  

4. Rent receivable is shown net of an expected credit loss provision of £4.8 million (31 December 2022: £4.0 million).  
5. Other receivables include £7.0 million of restricted cash held on deposit as security for the secured term loans and bank facilities with certain conditions restricting the use. 

20 Cash and cash equivalents 

Cash at hand 
Cash on short-term deposits  
Cash  
Tenant deposits1 
Cash and cash equivalents 

2023 
£m 

10.4 
175.3 
185.7 
14.5 
200.2 

2022 
£m  

2.1 
114.4 
116.5 
13.4 
129.9 

1. Tenant deposits included above relate to cash held on deposit as security against tenant rent payments which are subject to certain restrictions and therefore not available  

for general use by the Group. The deposits are held in bank accounts administered by Group Treasury and therefore included within cash and cash equivalents in the 
consolidated balance sheet. Cash deposits against tenants’ rent payment obligations totalling £18.9 million (31 December 2022: nil) are held in bank accounts administered 
by the Group’s managing agents which are not included within the consolidated balance sheet.  

2023 
£m 

17.7 
60.4 
10.4 
7.5 
96.0 

2022 
£m  

15.4 
10.4 
14.7 
1.4 
41.9 

Nominal 
value 
£m 

95.0 
95.0 

350.0 
380.0 
584.8 
275.0 
1,589.8 
1,684.8 
(185.7) 
1,499.1 

Nominal 
value 
£m 

– 
475.0 
275.0 
750.0 
(116.5)  
633.5  

Rent in advance 
Accruals 
Other payables 
Other taxes and social security 
Trade and other payables 

22 Borrowings 

Current 
Loan notes (USPPs) 

Non current 
Bank loans  
Loan notes (USPPs) 
Secured loans 
Exchangeable bonds1 

Total borrowings 
Cash, excluding tenant deposits 
Net debt 

Secured  
£m 

Unsecured  
£m 

2023 

Fixed 
rate  
£m 

Floating 
rate  
£m 

– 
– 

– 
– 
539.9 
269.8 
809.7 

94.9 
94.9 

345.9 
379.2 
– 
– 
725.1 

94.9 
94.9 

– 
379.2 
539.9 
269.8 
1,188.9 

– 
– 

345.9 
– 
– 
– 
345.9 

Fair 
value 
£m 

93.0 
93.0 

350.0 
340.7 
569.5 
256.9 
1,517.1 

Carrying 
value  
£m 

94.9 
94.9 

345.9 
379.2 
539.9 
269.8 
1,534.8 
1,629.7 

1. Fair value of exchangeable bonds includes the fair value of the option component of £7.2 million as disclosed in note 18 ‘Derivative financial instruments’.  

Non current 
Bank loans 
Loan notes (USPPs) 
Exchangeable bonds1 
Total borrowings 
Cash, excluding tenant deposits 
Net debt 

Carrying 
value  
£m 

(2.5) 
473.9 
266.9 
738.3 

Secured  
£m 

Unsecured  
£m 

2022 

Fixed 
rate  
£m 

Floating 
rate  
£m 

– 
– 
266.9 
266.9 

(2.5) 
473.9 
– 
471.4 

– 
473.9 
266.9 
740.8 

(2.5) 
– 
– 
(2.5) 

Fair 
value 
£m 

– 
393.4 
228.9 
622.3 

1. Fair value of exchangeable bonds includes the fair value of the option component of £3.3 million as disclosed in note 18 ‘Derivative financial instruments’.  

£584.8 million (nominal value) of the Group’s borrowings are secured by fixed charges over certain investment properties  
held by subsidiaries, with a market value of £1,624.2 million (31 December 2022: nil), and by floating charges over the assets  
of certain subsidiaries.  

There are currently no restrictions on the remittance of income from investment properties. 

Certain borrowing agreements contain financial and other covenants that, if contravened, could alter the repayment profile. Details 
of financial covenants are included in note 25 ‘Financial Risk management’. The Group has complied with the financial covenants of 
all its borrowings during both periods presented.  

The Group has a £300 million revolving credit facility, which is undrawn at 31 December 2023.  

Undrawn facilities and cash attributable to the Group, excluding tenant deposits, at 31 December 2023 were £485.7 million  
(31 December 2022: £416.5 million).  

The fair value of the Group’s borrowings has been estimated using the market value for floating rate borrowings, which 
approximates nominal value, and are classified as Level 2 fair values as defined by IFRS 13. The fair values of fixed rate  
borrowings have been determined by using a discounted cash flow approach, using a current borrowing rate. The loans are 
classified as Level 3 fair value measurements as defined by IFRS 13 due to the use of unobservable inputs, including own credit 
risk. The different valuation levels are defined in note 14 ‘Property Portfolio’. 

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Financial statements | Notes to the financial statements 

22 Borrowings continued 

Analysis of movement in borrowings 
Balance at 1 January 
Borrowings assumed on completion of merger 
Borrowing drawn 
Borrowings repaid 
Other net cash movements 
Other non-cash movements 
Balance at 31 December  

Analysis of movement in borrowings 
Balance at 1 January 
Borrowings repaid 
Other net cash movements 
Other non-cash movements 
Balance at 31 December  

The maturity profile of gross debt is as follows: 

Wholly repayable in one year but not more than two years 
Wholly repayable in more than two years but not more than five years 
Wholly repayable in more than five years 

23 Lease liabilities 
Lease liabilities included within investment property 

(a) Minimum lease payments under lease obligations 

Not later than one year 
Later than one year and not later than five years 
Later than five years 

Future finance charges on lease liabilities 
Present value of lease liabilities 

(b) Present value of minimum lease obligations 

Not later than one year 
Later than one year and not later than five years 
Later than five years 

2023 

Current  
borrowings 
£m 

Non-current 
borrowings 
£m 

– 
– 
– 
– 
– 
94.9 
94.9 

738.3 
889.0 
1,124.0 
(1,151.0) 
(12.3) 
(53.2) 
1,534.8 

2022 

Current  
borrowings 
£m 

Non-current 
borrowings 
£m 

– 
– 
– 
– 
– 

2023 
£m 

95.0 
887.5 
702.3 
1,684.8 

2023 
£m 

0.3 
1.2 
7.6 
9.1 
(6.1) 
3.0 

2023 
£m 

0.3 
1.0 
1.7 
3.0 

934.9 
(200.0) 
(7.1) 
10.5 
738.3 

2022 
£m  

– 
582.5 
167.5 
750.0 

2022 
£m  

0.7 
2.9 
18.0 
21.6 
(15.5) 
6.1 

2022 
£m  

0.7 
2.3 
3.1 
6.1 

Lease liabilities included under investment property are in respect of leasehold interests in investment property. Certain leases 
provide for payment of contingent rent, usually a proportion of rental income in addition to the minimum lease payments above. 
£0.3 million contingent rent has been paid during the year (2022: £0.3 million).  

These lease liabilities are effectively secured obligations, as the rights to the leased asset revert to the lessor in the event 
of default. 

24 Operating leases 
The Group earns rental income by leasing its investment property to tenants under operating leases. 

In the United Kingdom standard commercial leases vary considerably between markets and locations but typically are for a term  
of five to fifteen years at market rent with provisions to review every five years. 

The Group is exposed to changes in the residual value of properties at the end of the current leases. This residual value risk is 
mitigated through the implementation of active asset management initiatives which aim to ensure the Group enters into new leasing 
deals prior to the expiry of current leases. The Group also offers lease incentives to encourage high quality tenants to remain in 
properties for longer lease terms. Expectations about the future residual values are reflected in the fair value of the properties. 

The future minimum lease amounts receivable under non-cancellable operating leases are as follows: 

Not later than one year 
Later than one year and not later than five years 
Later than five years 

2023 
£m 

159.5 
418.9 
329.2 
907.6 

2022 
£m  

57.0 
176.3 
212.0 
445.3 

The consolidated income statement includes £0.4 million (2022: nil) recognised in respect of expected increased rent resulting from 
outstanding reviews where the actual rent will only be determined on settlement of the rent review. 

25 Financial risk management 
The Group’s financial risk management strategy seeks to set financial limits for treasury activity to ensure they are in line with the 
risk appetite of the Group. The Group is exposed to a variety of risks arising from the Group’s operations: market risk (including 
interest rate risk and price risk), liquidity risk and credit risk. 

The following table sets out each class of financial asset and financial liability as at 31 December: 

Categories of financial instruments  

Derivative financial assets 
Total held for trading assets 
Cash and cash equivalents 
Other financial assets1 
Total cash and other financial assets 
Investment held at fair value through profit or loss 
Total investment held at fair value through profit or loss 
Derivative financial liabilities 
Total held for trading liabilities 
Borrowings 
Lease liabilities 
Other financial liabilities2 
Total borrowings and other financial liabilities 

2023 

2022  

Note 

18 

20 
19 

17 

18 

22 
23 
21 

Carrying 
value 
£m 

9.7 
9.7 
200.2 
113.2 
313.4 
– 
– 
(7.2) 
(7.2) 
(1,629.7) 
(3.0) 
(78.5) 
(1,711.2) 

Gain/(loss) 
to income 
statement 
£m  

Carrying  
value 
£m 

Gain/(loss) 
to income 
statement 
£m 

(7.4) 
(7.4) 
– 
– 
– 
52.0 
52.0 
(3.9) 
(3.9) 
– 
– 
– 
– 

12.1 
12.1 
129.9 
94.6 
224.5 
356.9 
356.9 
(3.3) 
(3.3) 
(738.3) 
(6.1) 
(26.5) 
(770.9) 

11.0 
11.0 
– 
– 
– 
(239.5) 
(239.5) 
28.8 
28.8 
– 
– 
– 
– 

1.  Includes rent receivable, amounts due from joint ventures and associates, tax assets and other receivables.  
2.  Includes trade and other payables (excluding rents in advance) and tax liabilities. 

The majority of the Group’s financial risk management is carried out by the Group’s treasury function under policies approved by 
the Board of Directors. The policies for managing each of these risks and the principal effects of these policies on the results for 
the year are summarised on the following pages. 

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Financial statements | Notes to the financial statements 

25 Financial risk management continued 
Market risk 

Interest rate risk 

Interest rate risk comprises both cash flow and fair value risks. Cash flow interest rate risk is the risk that the future cash flows of  
a financial instrument will fluctuate due to changes in market interest rates. Fair value risk is the risk that the fair value of financial 
instruments will fluctuate as a result of changes in market interest rates. 

The Group’s interest rate risk arises from borrowings issued at variable rates that expose the Group to cash flow interest rate risk, 
whereas borrowings issued at fixed interest rates expose the Group to fair value interest rate risk. 

It is Group policy, and often a requirement of our lenders, to eliminate substantially all short and medium-term exposure to interest 
rate fluctuations in order to establish certainty over medium-term cash flows by using fixed interest rate derivatives. Interest rate 
derivatives have the economic effect of converting borrowings from floating to fixed rates. Interest rate caps protect the Group  
by capping the maximum interest rate payable at the caps ceiling. Interest rate collars protect the Group by capping the maximum 
interest rate payable at the collar’s ceiling but sacrifice the profitability of interest rate falls below a certain floor. 

Group policy is to ensure that interest rate protection on Group external debt is greater than 25 per cent. 

The Group has entered into various non-traded derivative instruments to manage its exposure to interest rate risk. These 
derivatives have not been designated as hedging instruments and therefore they are classified as financial derivatives at fair  
value through profit or loss.  

The Group’s drawn debt is at fixed rates or currently has interest rate protection in place until the end of 2025. Interest rate collars 
were already in place for £200 million of notional value through to December 2024, capped at 1.23 per cent. Additional interest 
rate hedging was put into place in April 2023, capping SONIA exposure at 3.75 per cent for a further £300 million of notional value 
for 2023 and £150 million of notional value for 2024 (resulting in £500 million of hedging for 2023 at an effective 2.7 per cent and 
£350 million for 2024 at an effective 2.3 per cent). In December 2023, further hedging was put in place for £250 million of notional 
value of SONIA exposure for 2025, which provides for a cap of 3.0 per cent and a floor of 2.0 per cent. The derivatives currently in 
place cover more than 100% (2022:100%) of the variable loan principal outstanding.  

The derivative contracts require settlement of net interest receivable or payable every 90 days. The settlement dates coincide with 
the dates on which interest is payable on the underlying debt.  

The sensitivity analysis below illustrates the impact of a 100 basis point (“bps”) shift, upwards and downwards, in the level of 
interest rates on the movement in fair value of interest rate derivatives entered into by the Group. 

Effect on profit before tax (change in fair value of derivative financial instruments): 
Increase/(decrease) 

Increase in  
interest rates  
by 100 bps  
2023  
£m 

Decrease in 
interest rates  
by 100 bps  
2023  
£m 

Increase in  
interest rates  
by 100 bps 
2022 
£m 

Decrease in  
interest rates  
by 100 bps  
2022  
£m 

4.9 

(4.6) 

3.5 

(3.5) 

The sensitivity analysis above is a reasonable illustration of the possible effect from the changes in slope and shifts in the yield curve 
that may actually occur and represents management’s assessment of possible changes in interest rates. 100 bps has been used in 
2023 (2022: 100 bps) to reflect current macroeconomic conditions of increasing costs. The fixed rate derivative financial instruments 
are matched by floating rate debt, therefore such a movement would have a very limited effect on Group cash flow overall.  

Liquidity risk 

Liquidity risk is managed to ensure that the Group is able to meet future payment obligations when financial liabilities fall due.  

The Group’s policy is to seek to minimise its exposure to liquidity risk by managing its exposure to interest rate risk and to 
refinancing risk. The Group seeks to achieve an appropriate balance between a number of factors, including tenor and costs. 

Liquidity analysis is intended to provide sufficient headroom to meet the Group’s operational requirements and investment 
commitments. 

The Group’s policy also includes maintaining adequate cash, as well as maintaining adequate committed and undrawn facilities. 

A key factor in ensuring existing facilities remain available to the Group is the borrowing entity’s ability to meet the relevant 
facility’s financial covenants. The Group has a process to regularly monitor both current and projected compliance with the 
financial covenants.  

The Group regularly reviews the maturity profile of its financial liabilities and will seek to avoid concentrations of maturities through 
the regular replacement of facilities and by staggering maturity dates. Refinancing risk may be reduced by reborrowing prior to the 
contracted maturity date, effectively switching liquidity risk for market risk. This is subject to credit facilities being available at the 
time of the desired refinancing.  

Liquidity risk continued 

The tables below set out the maturity analysis of the Group’s financial liabilities based on the undiscounted contractual obligations 
to make payments of interest and to repay principal. The RCF is not included for 2022 and 2023 and the standby loan facility is not 
included for 2022 as these facilities were undrawn as at the respective balance sheet dates. Where interest payment obligations 
are based on a floating rate, the rates used are those implied by the par yield curve. 

Group 

Non-derivatives 
Loan notes 
Unsecured bank loans1 
Secured loans 
Exchangeable bonds 
Other payables and tax liabilities  
Total non-derivatives 

Derivatives 
Interest rate derivatives 
Total derivatives 

Carrying 
value 

1 yr 

Between 1-2 yrs 

Between 3-5 yrs 

Over 5 yrs 

Total 

Interest  
£m 

Principal  
£m 

Interest  
£m 

Principal  
£m 

Interest  
£m 

Principal  
£m 

Interest  
£m 

Principal  
£m 

Interest  
£m 

Principal  
£m 

£m 

2023 

474.1 
345.9 
539.9 
269.8 
96.2 
1,725.9 

13.0 
25.0 
27.1 
5.5 
– 
70.6 

95.0 
– 
– 
– 
96.2 
191.2 

10.2 
19.8 
27.0 
5.5 
– 
62.5 

(9.7) 
(9.7) 

(7.0) 
(7.0) 

– 
– 

(1.2) 
(1.2) 

– 
– 
– 
– 
– 
– 

– 
– 

16.2 
17.2 
54.0 
2.7 
– 
90.1 

– 
– 

212.5 
350.0 
– 
275.0 
– 
837.5 

18.1 
– 
124.9 
– 
– 
143.0 

167.5 
– 
584.8 
– 
– 
752.3 

57.6 
62.0 
233.0 
13.7 
– 

475.0 
350.0 
584.8 
275.0 
96.2 
366.3  1,781.0 

– 
– 

– 
– 

– 
– 

(8.2) 
(8.2) 

– 
– 

1.  £150 million nominal value of the unsecured bank loans have been repaid post year end. The unsecured bank loan has an initial maturity in December 2026 with the option  

to extend the tenor by a further two periods of one year each, subject to lender approval. 

Group 

Non-derivatives 
Loan notes 
Exchangeable bonds 
Lease liabilities 
Other payables 
Total non-derivatives 
Derivatives 
Interest rate derivatives 
Total derivatives  

Carrying 
value 

1 yr 

Between 1-2 yrs 

Between 3-5 yrs 

Over 5 yrs 

Total 

Interest  
£m 

Principal  
£m 

Interest  
£m 

Principal  
£m 

Interest  
£m 

Principal  
£m 

Interest  
£m 

Principal  
£m 

Interest  
£m 

Principal  
£m 

£m 

2022 

473.9 
266.9 
6.1 
26.5 
773.4 

12.1 
12.1 

13.0 
5.5 
– 
– 
18.5 

(6.3) 
(6.3) 

– 
– 
0.7 
26.5 
27.2 

13.0 
5.5 
– 
– 
18.5 

– 
– 

(6.5) 
(6.5) 

95.0 
– 
– 
– 
95.0 

– 
– 

26.5 
8.2 
– 
– 
34.7 

– 
– 

212.5 
275.0 
2.3 
– 
489.8 

– 
– 

18.1 
– 
– 
– 
18.1 

– 
– 

167.5 
– 
3.1 
– 
170.6 

70.6 
19.2 
– 
– 
89.8 

475.0 
275.0 
6.1 
26.5 
782.6 

– 
– 

(12.8) 
(12.8) 

– 
– 

Contractual maturities reflect the expected maturities of financial instruments.  

The interest payments on variable interest rate loans and bonds issued in the table above reflect market forward interest rates at 
the reporting date and these amounts may change as market interest rates change. The future cash flows on derivative instruments 
may be different from the amount in the above table as interest rates change. Except for these financial liabilities, it is not expected 
that the cash flows included in the maturity analysis could occur significantly earlier, or at significantly different amounts based on 
the current drawn facility balances. 

The Group has an unsecured revolving credit facility, loan notes, secured loans and an unsured corporate loan facility that contain 
loan covenants. Details of these loans are disclosed in note 22 ‘Borrowings’. A future breach of covenant may require the Group to 
repay the facilities earlier than indicated in the above table. Details of the loan covenants are set out below:  

Financial covenants  

Private placements (loan notes) 
Exchangeable bond 
Unsecured corporate facility2  
Secured term loans 
Secured term loans  
Revolving credit facility (undrawn) 

31 December 2023 
Nominal at  
31 December 20231 
£m 

LTV  
covenant 

Interest cover  
covenant 

475.0 
275.0 
350.0 
134.8 
450.0 
300.0 

60% 
N/A 
60% 
60% 
65% 
60% 

1.20x 
N/A 
1.20x 
1.40x 
1.35x 
1.20x 

Maturity 

2024–2037 
2026 
2026 
2029 
2030-2035 
2026 

1.  Balance sheet values of the loans include unamortised fees.  
2.  Unsecured corporate facility has an additional requirement that Group unencumbered assets are equal to or exceed 1.5x of Group unsecured debt 

Under the various debt agreements, covenants are monitored on a regular basis and regularly reviewed by management to ensure 
compliance with the agreement.  

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Financial statements | Notes to the financial statements 

25 Financial risk management continued 
Credit risk 

The Group’s principal financial assets are trade and other receivables, amounts receivable from joint ventures and associates  
and cash and cash equivalents. Credit risk is the risk of financial loss if a tenant or counterparty fails to meet an obligation under  
a contract. Credit risk arises primarily from trade receivables relating to tenants but also from the Group’s undrawn commitments 
and holdings of assets such as cash deposits and loans with counterparties. The carrying value of financial assets recorded in the 
consolidated financial statements represents the Group’s maximum exposure to credit risk without taking into account the value  
of any deposits or guarantees obtained. 

Trade and other receivables:  

Credit risk associated with trade receivables is actively managed; tenants are managed individually by asset managers, who 
continuously monitor and work with tenants, anticipating and wherever possible identifying and addressing risks prior to default. 
Tenants are managed through a large and diverse tenant base to reduce the credit risk to the Group. Trade receivables are less 
than one per cent of total assets at 31 December 2023 (2022: less than one per cent) and are £18.4 million as at 31 December 2023 
(2022: £12.0 million). 

Prospective tenants are assessed through an internally conducted review process, by obtaining credit ratings and reviewing 
financial information. As a result, deposits or guarantees may be obtained. The amount of deposits held as collateral at 31 
December 2023 was £33.4 million (2022: £13.4 million). £18.9 million (31 December 2022: nil) of the cash deposits held against 
tenants’ rent payment obligations are in bank accounts administered by the Group’s managing agents which are not included  
within the consolidated balance sheet. 

During the year tenant default risk, and as such credit risk, has reduced due to improved trading conditions.  

Rent receivable balances are provided against by applying the IFRS 9 expected credit loss model which uses a lifetime expected 
loss allowance. In assessing the provision the Group identifies risk factors associated by sector and the type of rent receivable 
outstanding (rent arrears, service charge, other). In determining the provision on a tenant by tenant basis, the Group considers  
both recent payment history and future expectations of the tenant’s ability to pay or possible default in order to recognise an 
expected credit loss allowance. 

Trade receivable balances are written off when there is no reasonable expectation of recovery or when a rent concession is 
provided for past due rent. Indicators that there is no reasonable recovery include the failure of the debtor to engage in a 
repayment plan with the Group and a failure to make contractual payments. 

The amounts of trade receivables presented in the consolidated balance sheet are net of impairment for doubtful receivables.  

Ageing of gross trade receivables and loss allowances were as follows: 

Not yet due 
0-90 days 
91-180 days 
Over 180 days 
Trade receivables 

2023 
£m 

2022  
£m 

Gross  
carrying 
amount 

Loss  
allowance 

Gross  
carrying 
amount 

Loss  
allowance 

0.5 
9.1 
4.5 
4.3 
18.4 

– 
(1.3) 
(0.7) 
(2.8) 
(4.8) 

0.4 
6.1 
0.6 
4.9 
12.0 

(0.1) 
(0.6) 
(0.3) 
(3.0) 
(4.0) 

As at 31 December 2023 there is a provision for trade receivables of £4.8 million (2022: £4.0 million). The total provision for the 
year is £2.0 million (2022: a credit of £1.6 million), as shown in note 4 ‘Gross Profit’, reflecting impairments during the year and 
movement in the provision.  

As the Group operates predominantly in central London, it is subject to some geographical concentration risk. However, this  
is mitigated by the extensive range of tenants from varying business sectors and the credit review process as noted above. 

Amounts receivable from joint ventures and associates: 

Included within receivables, net of impairment is nil (2022: nil) working capital facility advanced to the Lillie Square joint venture 
and an interest bearing loan of £76.0 million (2022: £84.0 million). The carrying value of the investment in the joint venture  
is nil (2022: nil) as the Group’s share of losses exceeds the cost of its investment. Total funding advanced to the joint venture, 
including the working capital facility and an interest bearing loan has been impaired by £43.1 million cumulatively. Details of  
the impairment are set out in note 8 ‘Change in value of investments and other receivables’.  

Credit risk continued 

The Lillie Square joint venture is in a net liability position due to carrying trading property at the lower of cost and net realisable 
value and the amortisation of the previously issued deep discount bonds. However, based on a market valuation undertaken by  
the Group’s valuers JLL, there is an unrecognised surplus of £1.5 million (Group share) as at 31 December 2023. This surplus will 
only be evidenced on sale of trading property when significant risks and rewards have transferred to the buyer. Therefore, while 
Lillie Square demonstrates positive pricing evidence commercially and funding provided is not deemed to be at risk of default,  
for reporting purposes the Group is required to allocate losses against amounts advanced to the joint venture, to the extent that 
losses do not exceed the investment, until the unrecognised surplus on trading property is realised through sale. 

Included within receivables, net of impairments, is an interest bearing loan of £11.6 million, (2022: nil) advanced to Longmartin. The 
carrying amount of the investment in Longmartin is £83.4 million (2022: nil).  

Cash, deposits and derivative financial instruments:  

The credit risk relating to cash, deposits and derivative financial instruments is actively managed by the Group’s treasury function. 
Relationships are maintained with a number of institutional counterparties, ensuring compliance with Group cash investment policy 
relating to limits on the credit ratings of counterparties. The maximum exposure to cash and deposits, excluding tenant deposits, as 
at 31 December 2023 amounted to £195.6 million (2022: £122.6 million), including the Group’s share of joint venture and associate 
cash. The maximum fair value exposure to derivative financial instruments is £9.7 million (2022: £8.8 million). 

Gross carrying value and loss allowance of other receivables (excluding trade receivables) are set out in the table below:  

Amounts receivable from joint ventures and associates 
Other receivables1 

1.  £0.9 million (2022: £1.9 million) loss allowance relates to the provision against tenant lease incentives.  

Capital structure 

2023  
£m 

2022 
£m 

Gross  
carrying 
amount 

130.7 
58.5 

Loss 
allowance 

43.1 
(0.9) 

Gross  
carrying 
amount 

114.6 
44.4 

Loss  
allowance 

(30.6) 
(1.9) 

The Group seeks to enhance shareholder value both by investing in the business so as to improve the return on investment and  
by managing the capital structure appropriately. The Group uses a mix of equity, debt and other financial instruments, and aims  
to access both debt and equity capital markets efficiently.  

The key ratios used to monitor the capital structure of the Group are loan-to-value and the interest cover ratio. The Group aims  
not to exceed a loan-to-value ratio of more than 40 per cent and to maintain interest cover above 125 per cent. These ratios are 
disclosed on a nominal value of debt and market value of investment properties. These metrics are discussed in the Financial 
review on page 48. 

Loan-to-value 
Debt at nominal value 
Less: cash 
Net debt 

Total property portfolio at market value 
Loan-to-value 

Interest cover 
Finance costs  
Finance income 

Underlying operating profit: 
Gross profit1 
Other income 
Administrative expenses 
Less: non-underlying administrative expenses 

Interest cover 

1.  2023 adjusted for the change in accounting policy as discussed in note 1 ‘Changes to accounting policies’. 

Note 

22 
22 
22 

14 

Note 

10 
9 

4 
5 
6  
6 

2023  
£m 

1,684.8 
(185.7) 
1,499.1 

2022  
£m 

750.0 
(116.5) 
633.5 

4,795.3 
31.3% 

1,743.7 
36.3% 

2023  
£m 

(67.5) 
15.6 
(51.9) 

147.0 
2.7 
(83.8) 
44.5 
110.4 
212.7% 

2022  
£m 

(27.2) 
2.6 
(24.6) 

57.3 
13.5 
(40.6) 
14.6 
44.8 
182.1% 

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Financial statements | Notes to the financial statements 

25 Financial risk management continued 
Fair value estimation  

Financial instruments carried at fair value are required to be analysed by level depending on the valuation method adopted under 
IFRS 13. The different valuation levels are defined in note 14 ‘Property portfolio’. 

The table below present the Group’s financial assets and liabilities recognised at fair value at 31 December 2023 and 31 December 
2022. There were no transfers between levels during the year. 

Financial assets at fair value through profit or loss 
Listed equity investment 
Held for trading assets 
Derivative financial assets 
Total assets 
Held for trading liabilities 
Derivative financial liabilities 
Total liabilities 

2023 

Level 1  
£m 

Level 2  
£m 

Level 3  
£m 

Total  
£m 

Level 1  
£m 

2022 

Level 2  
£m 

Level 3  
£m 

Total  
£m 

– 

– 
– 

– 
– 

– 

9.7 
9.7 

(7.2) 
(7.2) 

– 

– 
– 

– 
– 

– 

356.9 

– 

9.7 
9.7 

(7.2) 
(7.2) 

– 
356.9 

– 
– 

12.1 
12.1 

(3.3) 
(3.3) 

– 

– 
– 

– 
– 

356.9 

12.1 
369.0 

(3.3) 
(3.3) 

The fair values of derivative financial instruments are determined from observable market prices or estimated using appropriate 
yield curves at 31 December each year by discounting the future contractual cash flows to the net present values. Listed equity 
investments as at 31 December 2022 are carried at fair value on the consolidated balance sheet and representing Level 1 fair 
value measurement. The fair value of listed equity investments are based on quoted market prices traded in active markets.  

The fair values of the Group’s cash and cash equivalents, other financial assets carried at amortised cost and other financial 
liabilities are not materially different from those at which they are carried in the consolidated financial statements. 

26 Deferred tax  
The change in corporation tax rate referred to in note 11 ‘Taxation’ has been enacted for the purposes of IAS 12 ‘Income Taxes’ 
(“IAS 12”) and therefore has been reflected in these consolidated financial statements based on the expected timing of the 
realisation of deferred tax.  

Deferred tax on investment property is calculated under IAS 12 provisions on a disposals basis by reference to the properties’ 
original tax base cost. Properties that fall within the Group’s qualifying REIT activities will be outside the charge to UK corporation 
tax subject to certain conditions being met. The Group’s recognised deferred tax position on investment property as calculated 
under IAS 12 is nil at 31 December 2023 (2022: nil).  

A disposal of the Group’s trading properties at their market value, before utilisation of carried forward losses, would result in  
a corporation tax charge to the Group of £0.4 million (25 per cent of £1.7 million). 

Provided deferred tax provision: 
At 31 December 2021 
Recognised in income 
Recognised directly in equity 
Adjustment in respect of rate change 
At 31 December 2022 
Recognised in income 
At 31 December 2023 

Unrecognised deferred tax assets: 
At 31 December 2021 
Income statement items 
At 31 December 2022 
Income statement items 
At 31 December 2023 

Accelerated 
capital 
allowances  
£m 

Fair value of 
derivative 
financial 
instruments  
£m 

Other  
temporary 
differences  
£m 

Non-REIT 
group  
losses  
£m 

0.3 
– 
– 
0.1 
0.4 
0.1 
0.5 

– 
– 
– 
– 
– 

(0.1) 
– 
0.1 
– 
– 
0.9 
0.9 

– 
– 
– 
– 
– 

(1.6) 
1.3 
– 
(0.1) 
(0.4) 
0.4 
– 

– 
(0.3) 
(0.3) 
(0.6) 
(0.9) 

(4.7) 
4.7 
– 
– 
– 
(1.4) 
(1.4) 

(17.4) 
(6.8) 
(24.2) 
2.8 
(21.4) 

Total  
£m 

(6.1) 
6.0 
0.1 
– 
– 
– 
– 

(17.4) 
(7.1) 
(24.5) 
2.2 
(22.3) 

In accordance with the requirements of IAS 12, deferred tax assets are only recognised to the extent that the Group believes it is 
probable that future taxable profit will be available against which the deferred tax assets can be recovered. As at 31 December 
2023, the Group has unrecognised deferred tax assets of £22.3 million in relation to £86.0 million of gross losses carried forward 
within its residual business and £3.5 million of other deductible temporary differences. 

27 Share capital and share premium  
Group and Company  

Issue type 

At 1 January 2022 

Reinstatement of void shares 
Share buyback 
Share-based payment2 

At 31 December 2022 

Issued to satisfy employee share scheme awards2 
Issued on completion of all-share merger3 

At 31 December 2023 

Transaction  
date 

 November 
November 

March 
March 

Issue 
price 
(pence) 

Number  
of shares 

113 
112 

851,272,672 
1,468,393 
(1,468,393) 
177,966 
851,450,638 
25 
6,170,629  
25  1,095,549,228 
  1,953,170,495 

Share 
capital 
£m1 

212.8 
0.4  
(0.4) 
– 
212.8 
1.5 
273.9 
488.2 

Share 
premium 
£m 

232.5 
– 
– 
– 
232.5 
– 
– 
232.5 

1.  Nominal value of share capital of 25 pence per share. 
2.  On 2 March 2023, 6,170,629 (2022: 177,966) new shares were issued to satisfy employee share scheme awards. 
3.  On completion of the all-share merger on 6 March 2023, 1,095,549,228 new shares were issued (including 128,350,793 shares issued to a Shaftesbury Capital controlled  

entity in respect of secured shares previously held as collateral for the exchangeable bonds). See note 13 ‘Gain on bargain purchase’ for further details. 

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Financial statements | Notes to the financial statements 

28 Capital commitments 
At 31 December 2023, the Group was contractually committed to £24.8 million (31 December 2022: £1.7 million) of future 
expenditure for the purchase, construction, development and enhancement of investment property.  

The Group’s share of joint ventures and associates capital commitments arising on LSJV amounts to nil (2022: £0.8 million)  
and Longmartin amount to £0.1 million.  

29 Contingent liabilities 
The Group has contingent liabilities in respect of legislation, sustainability targets, legal claims, guarantees and warranties arising 
from the ordinary course of business. There are no contingent liabilities that require disclosure or recognition in the consolidated 
financial statements.  

30 Cash flow information 
(a) Cash generated from operations 

Profit/(loss) before tax 
Adjustments: 
Loss on revaluation and profit on sale of investment property 
Gain on bargain purchase 
Change in value of investments and other receivables 
Change in fair value of financial assets at fair value through profit or loss 
Depreciation 
Amortisation of tenant lease incentives and other direct costs 
Provision for/(reversal of) expected credit loss 
Profit from joint ventures and associates 
Share-based payment 
Finance income 
Other finance income 
Finance costs 
Other finance costs 
Change in fair value of derivative financial instruments 
Change in working capital: 
Change in trade and other receivables 
Change in trade and other payables 
Cash generated from operations 

Note 

7 
13 
8 
17 
6 

16 
32 
9 
9 
10 
10 
18 

2023  
£m 

750.6 

65.0 
(805.5) 
12.5 
(52.0) 
0.4 
0.1 
2.0 
(0.2) 
7.9 
(15.6) 
(4.1) 
67.5 
31.3 
11.3 

(27.1) 
(14.3) 
29.8 

2022  
£m 

(205.8) 

0.8 
– 
7.9 
239.5 
0.2 
(2.6) 
(1.6) 
– 
2.4 
(2.6) 
(3.5) 
27.2 
6.5 
(39.8) 

2.0 
2.9 
33.5 

(b) Reconciliation of cash flows from financing activities 

The table below sets out the reconciliation of movements of liabilities to cash flows arising from financing activities: 

Balance at 1 January 
Cash flows from financing activities 

Repayment of bank loans 
Drawdown of revolving credit facility and secured loan 

Total cash flows used in financing activities 
Non-cash movements from financing activities 
Debt acquired on completion of the merger 
Reclassification from long term to short term at period end 
Amortisation 
Changes in fair value 

Total non-cash flows from financing activities 
Balance at 31 December 

Long-term 
borrowings 
£m 

Short-term 
borrowings 
£m 

Note 

22 
22 

13 
22 

18 

738.4 

(1,151.0) 
1,126.0 
(25.0) 

889.0 
(94.9) 
27.3 
– 
821.4 
1,534.8 

– 

– 
– 
– 

– 
94.9 
– 
– 
94.9 
94.9 

Derivative 
liability – 
exchangeable 
bond 
£m  

Total liabilities 
from financing 
activities 
£m 

3.3 

741.7 

– 
– 
– 

– 
– 
– 
3.9 
3.9 
7.2 

(1,151.0) 
1,126.0 
(25.0) 

889.0 
– 
27.3 
3.9 
920.2 
1,636.9 

31 Related party transactions 
(a) Transactions with Directors 

Key management compensation1 

Salaries and short-term employee benefits 
Share-based payment 

2023  
£m 

5.3 
0.7 
6.0 

2022  
£m 

4.7 
1.8 
6.5 

1. Key management comprises the Directors of the Company who have been determined to be the only individuals with authority and responsibility for planning, directing and 

controlling the activities of the Company.  

Share dealings 

No Director had any dealings in the shares of any Group company between 31 December 2023 and 28 February 2024, being a  
date not more than one month prior to the date of the notice convening the Annual General Meeting. 

Other than as disclosed in these consolidated financial statements, no Director of the Company had a material interest in any contract 
(other than service contracts), transaction or arrangement with any Group company during the year ended 31 December 2023.  

(b) Transactions between the Group and its joint ventures and associates 

Transactions during the year between the Group and its joint ventures, which are related parties, are disclosed in notes 16 
‘Investment in joint ventures and associates’, 19 ‘Trade and other receivables’ and 28 ‘Capital commitments’. During the year  
the Group received management fees of £0.1 million (2022: nil) that were charged on an arm’s length basis. 

Property purchased by Directors of the Company 

A related party of the Group, Lillie Square GP Limited, entered into the following related party transactions as defined by IAS 24 
‘Related Party Disclosures’: 

–  Each of Henry Staunton, Chairman of Capco up to 6 March 2023, and Situl Jobanputra, Chief Financial Officer of Shaftesbury 
Capital, either solely or together with family members, own apartments (and, where applicable, car park space) in the Lillie 
Square development. The disclosures in respect of these purchases were included in previous financial statements. 

–  As owners of apartments and car park space in the Lillie Square development, the Directors are required to pay annual ground 
rent and insurance premium fees and bi-annual service charge fees. During 2023, £13,922.28 had been paid to a related party 
of the Shaftesbury Capital Group, Lillie Square GP Limited, in relation to these charges. Certain payments in relation to these 
charges were made in advance, equating to £54.35. A further £1,289 had been invoiced as at the date the Director retired  
from the Company but was not yet due for payment.  

The above transactions with Directors were conducted at fair and reasonable market price based upon similar comparable 
transactions at that time. Where applicable, appropriate approval has been provided. Lillie Square GP Limited acts in the  
capacity of general partner to Lillie Square LP, a joint venture between the Group and KFI. 

32 Share-based payments 
The Group operates a number of share-based payment schemes relating to employee benefits and incentives. All schemes are equity 
settled with the increase in equity measured by reference to the fair value of the Group’s equity instruments at the grant date of the 
share awards. The corresponding expense is recognised on a straight-line basis over the vesting period based on Group estimates  
of the number of shares that are expected to vest. The total expense recognised in the consolidated income statement in respect of 
share-based payments for 2023 was £7.9 million (2022: £2.3 million) of which £6.8 million has been included in non-underlying merger 
related transaction costs as it relates to the vesting of the 2020, 2021 and 2022 share options on completion of the all-share merger.  

All options have a vesting period of three years and a maximum contractual life of 10 years. The fair value of share awards is 
determined by the market price of the shares at the grant date. 

Full details of the performance criteria, vesting outcomes and any additional holding periods for the performance share plan  
are set out within the Directors’ remuneration report on pages 127 to 152. 

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Financial statements | Notes to the financial statements 

32 Share-based payments continued 
1. Performance share plan 

Market value and nil cost options to subscribe for ordinary shares and conditional awards of free shares may be awarded under 
the Performance Share Plan (“PSP”). The Company may make a proportion of awards as HMRC approved market value options. 

Share options outstanding at 31 December 2023 has an exercise price of nil and a weighted average remaining contractual life of 
six years and are exercisable between 2026 and 2033. 

(a)  Market value option awards 

Outstanding at 1 January 
Awarded during the year 
Forfeited/lapsed during the year 
Exercised during the year 
Outstanding at 31 December 

(b)  Nil cost option awards 

Outstanding at 1 January 
Awarded during the year 
Forfeited/lapsed during the year 
Exercised during the year1 
Outstanding at 31 December 
Exercisable at 31 December 

1.  The weighted average share price at the date of exercise was 124.50 pence (2022: 102.8 pence). 

(c)  Deferred share awards 

Outstanding at 1 January 
Awarded during the year 
Forfeited/lapsed during the year 
Exercised during the year1 
Outstanding at 31 December 
Exercisable at 31 December 

2023 

2022 

Number  
of market  
value 
 options 

408,234 
– 
(408,234) 
– 
– 

Weighted 
average 
exercise 
price 
(pence)  

– 
– 
– 
– 

Number  
of market  
value 
 options 

691,022 
183,587 
(466,375) 
–  
408,234 

Weighted  
average  
exercise 
price  
(pence)  

216.5 
164.9 
(234.4) 
– 
172.9 

Number of nil cost options 

2023 

2022 

8,382,021 
7,409,650 
(4,543,139)  
(4,771,818) 
6,476,714 
– 

6,933,460 
3,094,396 
(1,469,432) 
(176,403) 
8,382,021 
87,275 

Number of deferred  
share awards 

2023 

2022 

2,629,395 
3,571,056 
(1,571,493) 
(1,398,811) 
3,230,147 
– 

2,147,386 
1,148,190 
(664,618) 
(1,563) 
2,629,395 
– 

1.  The weighted average share price at the date of exercise was 124.50 pence (2022: 169.7 pence). 

2. Fair value of share-based payment 

The fair value of share awards is calculated using the Black-Scholes option pricing model for the half that is subject to the total 
return performance condition and using the stochastic pricing model for the half that is subject to the total shareholder return 
performance condition. Inputs to the models for share awards during the year are as follows: 

Year of share award 

Closing share price at grant date  
Exercise price 
Expected option life  
Risk-free rate 
Expected volatility 
Expected dividend yield 
Fair value per option  

2023 

113p 
0p – 113p 
3 – 5 years 
3.25% 
30.16 – 37.04% 
0% 
73p – 113.0p 

33 Related undertakings 
The Company’s subsidiaries and other related undertakings at 31 December 2023 are listed below. All Group entities are included 
in the consolidated financial statements.  

Unless otherwise stated, the Company holds 100 per cent of the voting rights and beneficial interests in the shares of the subsidiaries 
listed below. The share capital of each of the companies, where applicable, comprises ordinary shares unless otherwise stated. 

Registered address: Regal House, 14 James Street, London, WC2E 8BU 

Related undertakings  

20 The Piazza Limited  
20 The Piazza Management Limited1 
22 Southampton Street Limited  
22 Southampton Street Management Limited1 
34 Henrietta Street Limited  
34 Henrietta Street Management Company Limited1 
C & C Management Services Limited2 
C&C Properties UK Limited2 
Carnaby Estate Holdings Limited1 
Carnaby Investments Limited1 
Carnaby Property Investments Limited1 
Capco Covent Garden Limited2 
Capco Covent Garden Residential Limited 
Capco Group Treasury Limited2 
Capco Investment London Limited1,2 
Capco Investment London 2 Limited1,2 
Capco Investment London (No.1) Limited 
Capco Investment London (No.2) Limited 
Capco Investment London (No.3) Limited 
Capco Investment London (No.4) Limited 
Capco Investment London (No.5) Limited 
Capco London Limited1 
Capital & Counties CG Limited 
Capital & Counties CGP 
Capital & Counties CG Nominee Limited1 
Capital & Counties Limited2,3 
CG Treasury Limited1,2,5 
Charlotte Street Estate Holdings Limited1 
Chinatown Estate Holdings Limited1 
Chinatown London Limited1 
Chinatown Property Investments Limited1 
Covent Garden Estate Holdings Limited1 
Covent Garden (43 Management) Limited1 
Covent Garden (49 Wellington Street) Limited 
Covent Garden Group Holdings Limited 
Covent Garden Holdings (No.1) Limited1 
Covent Garden Holdings (No.2) Limited1 

Covent Garden Management Services Limited1,2 
Floral Court Collection Management Limited1 
Floral Court Limited 
Innova Investment Group Holdings GP Limited1 
Innova Investment Group Holdings LP 
Innova Investment Group Holdings Nominee Limited1 
Innova Investment Management Limited1 
Lillie Square Clubhouse Limited (50%)1,4 
Lillie Square Developments Limited (50%)4 
Lillie Square GP Limited (50%)4 
Lillie Square LP (50%)4 
Lillie Square Management Limited (50%)4 
Lillie Square Nominee Limited (50%)1,4 
Longmartin Investments Limited (50%)4 
Longmartin Properties Limited (50%)4 
Shaftesbury AV Investment Limited 
Shaftesbury AV Limited 
Shaftesbury Carnaby PLC 
Shaftesbury Charlotte Street Limited1 
Shaftesbury Chinatown PLC 
Shaftesbury CL Investment Limited 
Shaftesbury CL Limited 
Shaftesbury Covent Garden Limited 
Shaftesbury Covent Garden Property Investments Limited1 
Shaftesbury Investments 2 Limited1 
Shaftesbury Investments 4 Limited1 
Shaftesbury Investments 5 Limited1 
Shaftesbury Investments 6 Limited1 
Shaftesbury Investments 7 Limited1 
Shaftesbury Investments 8 Limited1 
Shaftesbury Investments 9 Limited1 
Shaftesbury Investments 10 Limited1 
Shaftesbury PLC2 
Shaftesbury Soho Limited 
Shaftesbury West End Limited1 
St Martin’s Courtyard Limited (50%)1, 4 

1.  Dormant entity.  
2.  Direct undertakings of the Company. 
3.  Ordinary and non-voting deferred shares. 
4.  Equity accounted joint ventures and associates. 
5.  With effect from 20 January 2024, the company changed its name to Covent Garden Holdings (No.3) Limited and ceased to be a direct undertaking of the Company.  

Registered address: C/O Shepherd and Wedderburn LLP, 9 Haymarket Square, Edinburgh, Scotland, EH3 8FY 

Related undertakings  

Capco Investment London (No.6) Limited1,2  

Capco Investment London (No.7) Scottish Limited Partnership2  

1.  Direct undertaking of the Company. 
2.  Dormant entity.  

Registered address: 27 Esplanade, St Helier, Jersey, JE1 1SG 

Related undertakings 

Capital & Counties Properties (Jersey) 3 Limited1,2 
Capvestco 2 Limited1,2 
Capvestco 3 Limited1,2 
Capvestco 3 Holdings Limited2 
Capvestco Earls Court Limited2  

1.  Direct undertakings of the Company. 
2.  Dormant entity. 

Capvestco Limited1,2 
Innova Investment Group Holdings LP Limited2 
Innova Investment Holdings Limited2 
Lillie Square LP Limited 

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Financial statements | Notes to the financial statements 

34 Events after the reporting date 
In January 2024 the Group disposed of an investment property for gross proceeds of £56.5 million. The proceeds, together with 
Group cash, were used to pay down the revolving credit element (£150 million) of the £350 million unsecured loan.  

Shaftesbury Capital PLC Company 
balance sheet 

As at 31 December 2023 

Non-current assets 
Investment in Group companies 

Current assets 
Trade and other receivables 

Total assets 

Non-current liabilities 
Borrowings 
Derivative financial instruments 

Current liabilities 
Trade and other payables 

Total liabilities 

Net assets 

Equity 
Share capital 
Other components of equity 
Total equity  

Note 

II 

III 

IV 
V 

2023 
£m 

2,129.4 
2,129.4 

1,616.8 
1,616.8 

2022 
£m 

516.4 
516.4 

1,798.1 
1,798.1 

3,746.2 

2,314.5 

(616.6) 
(7.2) 
(623.8) 

(3.7) 
(3.7) 

(265.7) 
(3.3) 
(269.0) 

(1.5) 
(1.5) 

(627.5) 

(270.5) 

3,118.7 

2,044.0 

27 

488.2 
2,630.5 
3,118.7 

212.8 
1,831.2 
2,044.0 

The loss for the year attributable to shareholders of the Company is £89.7 million (2022: £44.3 million profit). References in  
roman numerals refer to the notes to the Company financial statements, references in numbers refer to the notes to the  
Group financial statements. 

These financial statements of Shaftesbury Capital PLC (registered number: 07145051) have been approved for issue by the Board 
of Directors on 28 February 2024 and signed on its behalf by: 

Ian Hawksworth   
Chief Executive 

Situl Jobanputra 
Chief Financial Officer 

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Financial statements 

Shaftesbury Capital PLC Company 
statement of changes in equity  

Shaftesbury Capital PLC Company 
statement of cash flows 

For the year ended 31 December 2023 

For the year ended 31 December 2023 

Share 
capital 
£m 

Share 
premium 
£m 

Note 

Own  
Shares1  
£m 

Capital 
redemption 
reserve  
£m 

At 1 January 2022 
Profit and total comprehensive income for the year  
Ordinary shares issued  
Share buyback 
Dividends 
Realisation of share-based payment reserve on issue of shares
Fair value of share-based payment 
Balance at 31 December 2022 
Loss and total comprehensive expenses for the year  
Completion of all-share merger3  
Dividends 
Issue of shares and realisation of share-based payment reserve 
on issue of employee share options4
Fair value of share-based payment 
Balance at 31 December 2023 

27 
27 
12 

  212.8 
– 
0.4 
(0.4) 
– 
– 
– 
  212.8 
– 
13  273.9 
– 
12 

27 

1.5 
– 
  488.2 

232.5 
– 
– 
– 
– 
– 
– 
232.5 
– 
– 
– 

– 
– 
232.5 

– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 

(0.8) 
– 
(0.8) 

1.5 
– 
(0.4) 
0.4 
– 
– 
– 
1.5 
– 
– 
– 

– 
– 
1.5 

Merger  
Reserve2 
£m  
293.7 
– 
– 
– 
– 
– 
– 
293.7 
– 
930.2 
– 

– 
– 
1,223.9 

Share-
based 
payment 
reserve 
 £m 

Retained 
earnings 
£m 

Total 
equity 
£m 

7.7 
– 
– 
– 
– 
(0.2) 
2.3 
9.8 
– 
– 
– 

44.3 
1.7 
(1.7) 
(15.3) 

1,264.7  2,012.9 
44.3 
1.7 
(1.7) 
(15.3) 
(0.2) 
2.3 
1,293.7  2,044.0 
(89.7) 
–  1,204.1 
(43.8) 

(89.7) 

(43.8) 

– 

(9.8) 
1.3 
1.3 

11.9 
– 

2.8 
1.3 
1,172.1  3,118.7 

Cash flows from operating activities 
Cash (utilised in)/generated from operations 
Interest paid 
Net cash (outflow)/inflow from operating activities 

Cash flows from financing activities 
Issue of shares 
Share buyback 
Borrowings drawn 
Borrowings repaid 
Cash dividends paid 
Net cash inflow/(outflow) from financing activities 

Net increase in cash and cash equivalents  
Cash and cash equivalents at 1 January  
Cash and cash equivalents at 31 December 

Note 

VI 

12 

2023 
£m 

(278.9) 
(27.3) 
(306.2) 

– 
– 
926.0 
(576.0) 
(43.8) 
306.2 

– 
– 
– 

2022 
£m 

22.5 
(7.2) 
15.3 

1.7 
(1.7) 
– 
– 
(15.3) 
(15.3) 

– 
– 
– 

1. Represents 3,146,886 shares held by the Group’s Employee Benefit Trust in respect of employee share awards. 
2. Represents non-qualifying consideration received by the Group following the share placing in May 2014 and previous share placements. Current year amount represents  

non-qualifying consideration received following the all-share merger with Shaftesbury completed on 6 March 2023. The amounts taken to the merger reserve do not currently 
meet the criteria for qualifying consideration and therefore will not form part of distributable reserves as they form part of linked transactions.  

3.  Represents share capital issued and non-qualifying consideration received following the all-share merger with Shaftesbury completed on 6 March 2023.  
4.  Represents the issue of 6,170,629 new shares and subsequent realisation of the outstanding share-based payment reserve on the close out of the Capco share scheme  

prior to completion of the all-share merger. Following the vesting, 3,146,886 shares were purchased by the Group’s Employee Benefit Trust.  

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Financial statements  

Shaftesbury Capital PLC  
Notes to the Company financial 
statements 

I Principal accounting policies 
General information 

II Investment in Group companies 

At 1 January  
Additions 
At 31 December 

2023 
£m 

516.4 
1,613.0 
2,129.4 

2022 
£m 

516.4 
– 
516.4 

Investments in Group companies are carried at cost less impairment losses, if any. An impairment test is performed on an annual 
basis. An impairment charge of nil was recorded in the current year (2022: nil). 

III Trade and other receivables 

Shaftesbury Capital PLC (the “Company”) was incorporated and registered in England and Wales and domiciled in the United 
Kingdom on 3 February 2010 under the Companies Act as a public company limited by shares, registration number 7145051.  
The registered office of the Company is Regal House, 14 James Street, London, WC2E 8BU, United Kingdom. The principal activity 
of the Company is to act as the ultimate parent company of Shaftesbury Capital PLC Group (the “Group”), whose principal activity 
is the investment and management of property.  

Current 
Amounts owed by subsidiaries 
Prepayments and accrued income 
Trade and other receivables 

2023 
£m 

2022 
£m 

1,616.3 
0.5 
1,616.8 

1,795.8 
2.3 
1,798.1 

Basis of preparation 

The Company’s financial statements are prepared in accordance with IFRS and in conformity with the requirements of the 
Companies Act 2006.  

The financial statements have been prepared on a going concern basis under the historical cost convention as modified for  
the revaluation of derivative financial instruments.  

The Directors have taken advantage of the exemption offered by section 408 of the Companies Act 2006 not to present a separate 
income statement or statement of comprehensive income for the Company. 

In the current year, the Company has applied the amendments to IFRS Standards and Interpretations issued by the Board as set 
out in the accounting policies of the Group on page 169 that are effective for annual periods that begin on or after 1 January 2023. 
Their adoption has not had any material impact on the disclosures or on the amounts reported in these financial statements. 

Investment in Group companies  

Investment in Group companies, which eliminates on consolidation, is stated in the Company’s separate financial statements at  
cost less impairment losses, if any. Impairment losses are determined with reference to the investment’s fair value less estimated 
selling costs and value-in-use calculations. Fair value is derived from the subsidiaries’, and their subsidiaries’, net assets at the 
balance sheet date. Value-in-use calculations which require the use of estimates, comprise discounted cash flows based on the 
latest strategic plan. On disposal, the difference between the net disposal proceeds and its carrying amount is included in the 
income statement. 

Other 

All accounting policies have been applied consistently and are the same as those applied by the Group as set out on pages  
169 to 177. No significant areas of estimation and uncertainty have been identified. The Directors did not make any significant 
judgements in the preparation of these financial statements.  

The auditors’ remuneration for audit and other services is disclosed in note 6 to the Group financial statements.  

An impairment test is performed on an annual basis to determine the recoverability of amounts owed by subsidiaries. The expected 
credit loss was evaluated, and scenarios determined that may result in an impairment. An impairment of £96.9 million was raised 
against the amounts owed by subsidiaries.  

IV Borrowings 

Non-current 
Bank loans  
Exchangeable bonds 
Borrowings 
Total borrowings 

Non-current 
Bank loans   
Exchangeable bonds 
Borrowings 
Total borrowings 

2023 

Secured  
£m 

Unsecured  
£m 

Fixed rate  
£m 

– 
269.8 
269.8 

346.8 
– 
346.8 

– 
269.8 
269.8 

2022 

Secured  
£m 

Unsecured  
£m 

Fixed rate  
£m 

– 
266.9 
266.9 

(1.2) 
– 
(1.2) 

– 
266.9 
266.9 

Floating 
rate  
£m 

346.8 
– 
346.8 

Floating 
rate  
£m 

(1.2) 
– 
(1.2) 

Fair 
value 
£m 

350.0 
256.9 
606.9 

Fair 
value 
£m 

– 
228.9 
228.9 

Nominal 
value 
£m 

350.0 
275.0 
625.0 

Nominal 
value 
£m 

– 
275.0 
275.0 

Carrying 
value  
£m 

346.8 
269.8 
616.6 
616.6 

Carrying 
value  
£m 

(1.2) 
266.9 
265.7 
265.7 

The fair values of the Company’s borrowings have been estimated using the market value for floating rate borrowings, which 
approximates nominal value, and discounted cash flow approach for fixed rate borrowings, representing Level 2 fair value 
measurements as defined by IFRS 13. The different valuation levels are defined in note 14 ‘Property portfolio’. 

Analysis of movement in net debt  
Balance at 1 January 
Other net cash movements 
Other non-cash movements 
Balance at 31 December  

2023 

Current  
borrowings 
£m 

Non-current 
borrowings 
£m 

– 
– 
– 
– 

265.7 
339.2 
11.7 
616.6 

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Financial statements | Notes to the Company financial statements  

IV Borrowings continued 

Analysis of movement in net debt  
Balance at 1 January 
Other net cash movements 
Other non-cash movements 
Balance at 31 December  

The maturity profile of gross debt is as follows: 

Wholly repayable in more than two years but not more than five years 

V Derivative financial instruments  

Derivative liabilities 
Non-current 
Derivative liability – exchangeable bonds1 
Derivative financial liabilities 

2022 

Current  
borrowings 
£m 

Non-current 
borrowings 
£m 

– 
– 
– 
– 

2023 
£m 

625.0 
625.0 

264.1 
(6.7) 
8.3 
265.7 

2022 
£m  

275.0 
275.0 

2023  
£m 

 2022  
£m 

7.2 
7.2 

3.3 
3.3 

1. On 30 November 2020 the Company issued £275 million of secured exchangeable bonds maturing in March 2026. The notes were originally exchangeable into cash  
or ordinary shares of Shaftesbury but following the all-share merger are convertible into Shaftesbury Capital shares. The net proceeds received from the issue of the 
exchangeable bonds have been split between the financial liability element and an option component, representing the fair value of the embedded option to convert  
the financial liability into equity of Shaftesbury. The debt component is accounted for at amortised cost at the effective interest rate method and the derivative liability  
is accounted for at fair value through profit or loss. 

VI Cash flow information 
(a) Cash generated from operations 

(Loss)/profit before tax 
Adjustments: 
Impairment of receivables 
Finance costs 
Other finance income 
Change in fair value of derivative financial instruments 
Change in working capital: 
Change in trade and other receivables 
Change in trade and other payables 
Cash (utilised in)/generated from operations 

2023  
£m 

(89.7) 

97.0 
35.2 
(79.0) 
3.9 

(248.5) 
2.2 
(278.9) 

2022  
£m 

44.3 

– 
8.8 
(40.8) 
(28.8) 

38.4 
0.6 
22.5 

(b) Reconciliation of cash flows from financing activities 

The table below sets out the reconciliation of movements of liabilities to cash flows arising from financing activities: 

Balance at 1 January 
Cash movements from financing activities 
Borrowings drawn 
Borrowings repaid 
Total cash flows from financing activities 
Non-cash movements from financing activities 

Amortisation 
Changes in fair value 

Total non-cash flows from financing activities 
Balance at 31 December 

Derivative 
liability – 
exchangeable 
bond 
£m  

Long-term 
borrowings 
£m 

Total 
liabilities 
from 
financing 
activities 
£m 

265.7 

3.3 

269.0 

926.0 
(576.0) 
350.0 

0.9 
– 
0.9 
616.6 

– 
– 
– 

– 
3.9 
3.9 
7.2 

926.0 
(576.0) 
350.0 

0.9 
3.9 
4.8 
623.8 

VII Related party transactions 
(a) Transactions between the Company and its subsidiaries 

Transactions between the Company and its subsidiaries, which are related parties, have been eliminated on consolidation for the Group.  

Significant transactions between the Company and its subsidiaries are shown below: 

Subsidiary  

Nature of transaction 

Funding activities 
Capco Group Treasury Limited 

Interest on intercompany loan 

Significant balances outstanding at 31 December between the Company and its subsidiaries are shown below: 

Subsidiary 

Capco Group Treasury Limited 

The amount due from Capco Group Treasury Limited is unsecured, interest bearing and repayable on demand. 

2023  
£m 

2022  
£m 

79.0 

40.8 

Amounts owed  
by subsidiaries 

2023  
£m 

2022  
£m 

1,615.8 

1,795.8 

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Pro forma information (unaudited)  

For the year ended 31 December 2023 

The all-share merger of Capco and Shaftesbury to create Shaftesbury Capital completed on 6 March 2023. Pro forma information 
has been included for the balance sheet to provide relevant comparative information. The table below details the summary pro 
forma information and reconciliation on how the information has been calculated. 

APM 

EPRA NTA 

EPRA NTA per share 

Market value of 
investment property 
Net debt 

Loan-to-value 
Cash and undrawn 
committed facilities 
Commitments 

Definition of measure 

Net asset value adjusted to include properties and other 
investment interests at fair value and to exclude certain 
items not expected to crystallise in a long-term investment 
property business model 
EPRA NTA per the diluted number of ordinary shares 

Market value of wholly-owned investment property portfolio 

Nearest IFRS measure 

Explanation and  
reconciliation 

Net assets attributable to 
shareholders 

Table 1 

Net assets attributable to 
shareholders per share 
Investment properties 

Total borrowings, at nominal value, less cash and cash 
equivalents, excluding tenant deposits 
Net debt divided by market value of investment property  
Cash and cash equivalents, excluding tenant deposits, plus 
undrawn committed facilities  
Capital commitments of the Group as at the reporting date 

N/A 

N/A 
N/A 

N/A 

Pro forma 
31 December 
2022 

£3,526.4m 

192.8p 

£4,857.8m 

£1,488.2m 

30.6% 
£521.6m 

£35.6m 

Table 1 

Table 2 

Table 3 

Table 4 
Table 5 

Table 6 

Additional information  

Alternative performance 
measures (unaudited) 

For the year ended 31 December 2023 

The Group has applied the European Securities and Markets Authority guidelines on alternative performance measures (“APMs”)  
in these results. An APM is a financial measure of historical or future finance performance, position or cash flow of the Group  
which is not a measure defined or specified in IFRS. Set out below is a summary of the APMs used in this Annual Report. 

Many of the APMs included are based on the EPRA Best Practice Recommendations reporting framework, a set of standard 
disclosures for the property industry, which aims to improve the transparency, comparability and relevance of published results 
of public real estate companies in Europe.  

The Group also uses underlying earnings, property portfolio and financial debt ratio APMs. Financial debt ratios are supplementary 
ratios which we believe are useful in monitoring the capital structure of the Group. Additionally, loan-to-value and interest cover 
are covenants within many of the Group’s borrowing facilities. 

APM 

Definition of measure 

  Nearest IFRS measure 

Explanation and  
reconciliation 

2023 

20221 

Profit/(loss) for the year 

Note 3 

£60.4m 

£18.6m 

Basic earnings/(loss) per 
share 

Note 3 

  Profit/(loss) for the year   Note 3 
Note 3 

Basic earnings/(loss)  
per share 
Net assets attributable to 
shareholders 

3.7p 

2.2p 

£45.0m 
2.7p 

£57.3m 
6.7p 

Underlying earnings 

Underlying earnings 
per share 
EPRA earnings 
EPRA earnings  
per share 
EPRA NTA 

EPRA NTA  
per share 
Market value of 
property portfolio 
Interest cover 

Loan-to-value2 

Gross debt with 
interest rate  
protection 
Weighted average 
cost of debt3 
Cash and undrawn 
committed facilities 

Profit/(loss) for the year excluding items deemed non-
recurring or significant by virtue of size or nature 
Underlying earnings per weighted number of ordinary 
shares 
Recurring earnings from core operational activity 
EPRA earnings/(loss) per weighted number of ordinary 
shares 
Net asset value adjusted to include properties and other 
investment interests at fair value and to exclude certain 
items not expected to crystallise in a long-term investment 
property business model 
EPRA NTA per the diluted number of ordinary shares 

Market value of wholly-owned property portfolio  

Underlying operating profit divided by net underlying 
finance costs 
Net debt, at nominal value and excluding tenant deposits, 
divided by market value of property portfolio 
Proportion of gross debt with interest rate protection 

Cost of debt weighted by the drawn balance of 
external borrowings 
Cash and cash equivalents, excluding tenant deposits, plus 
undrawn committed facilities  

Note 3 

£3,479.4m 

£1,552.2m 

The table below details the summary pro forma information and reconciliation for rental income for the year ended 31 December 
2022 and 2023. This information has been provided to calculate EPRA like-for-like rental growth. 

Net assets attributable to 
shareholders per share 
Investment properties 

Note 3 

190.3p 

182.1p 

APM 

Definition of measure 

Note 14 

£4,795.3m 

£1,743.7m 

Rental income 

Rental income generated by the combined Group 

Nearest IFRS measure 

Revenue, excluding 
service charge income 

Explanation and  
reconciliation 

Pro forma 
31 December 
2023 

Pro forma 
31 December 
2022 

Table 7 and 8 

£196.5m 

£178.2m 

N/A 

N/A 

N/A 

N/A 

N/A 

Note 25 

212.7% 

182.1% 

EPRA measures 
Note 5 
Note 25 

30.9% 

36.3% 

100% 

100% 

Financial 
Review, page 48 
Financial 
Review, page 48 

4.2% 

2.7% 

£485.7m 

£416.5m 

1. Prior period comparatives have been restated based on changes to the definition following the all-share merger with Shaftesbury and the Board focus on the wholly-owned 
portfolio. Due to the fair value exercise performed on merger, and the Shaftesbury debt accounted for at fair value, net debt metrics have been adjusted to be based on 
nominal value rather than carrying value. 

2. The 31 December 2022 loan-to-value represents the Capco only calculation which excludes the £356.9 million 25.2 per cent shareholding held in Shaftesbury but includes  

the exchangeable bond which was secured by collateral on the shareholding. The net debt to gross assets ratio was 27.9 per cent. 

3. As at 31 December 2023 the weighted average cost of debt reduces to an effective running cash cost of 3.4 per cent taking account of interest on cash deposits and interest 

rate caps and collars. 

Where this report uses like-for-like comparisons, these are defined within the Glossary. 

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Additional information | Pro forma information  

Table 1 – Pro forma balance sheet and EPRA NTA   
A pro forma balance sheet and EPRA NTA have been provided to reflect the combined position of both companies as at  
31 December 2022 property valuation and assumed all merger-related transaction costs have been incurred.  

Capco and Shaftesbury had different reporting year ends being December and September respectively. In providing pro forma 
information the latest reported results of each Company were used, adjusted for property valuations as at 31 December 2022 and 
all merger-related transaction costs paid or accrued. 

Investment property at carrying value 
Investments in joint ventures and associates 
Financial assets at fair value 
Net debt 
Other assets and liabilities 
Net assets  

Group adjustments: 
Unrealised surplus trading property – joint venture 
Fair value of derivative financial instruments and exchangeable bond 
Dilutive effect of share options 
Deferred tax adjustment 
EPRA net tangible assets  
EPRA net tangible assets per share (pence) 
Adjusted, diluted number of shares5 

Capco   
31 December   
20221 
£m  

Capco  
adjustments2 
£m  

Shaftesbury   
30 September   
20223 
£m  

Shaftesbury 
adjustments4 
£m 

Pro forma 
2022 
£m 

1,715.1  
0.2  
356.9  
(633.5)  
122.9  
1,561.6 

7.1 
(16.9) 
– 
0.4 
1,552.2 

– 
– 
(356.9) 
(13.0) 
(1.4) 
(371.3) 

– 
– 
– 
– 
(371.3) 

3,144.4  
86.6  
–  
(804.6)  
32.1  
2,458.5 

– 
– 
0.5 
8.9 
2,467.9 

(30.3)  
–  
–  
(37.1)  
(55.0)  
(122.4) 

– 
– 
– 
– 
(122.4) 

4,829.2 
86.8 
– 
(1,488.2) 
98.6 
3,526.4 

7.1 
(16.9) 
0.5 
9.3 
3,526.4 
192.8p 
1,828.8m 

1.  Capco 31 December 2022 reflects the summarised IFRS information and EPRA NTA as reported in the Capco 2022 Annual Report. 
2.  The following adjustments have been made to the Capco 31 December 2022 reported numbers on a pro forma basis: 

–  Financial assets at fair value as at 31 December 2022 represents the 25.2 per cent investment in Shaftesbury held by Capco. On completion of the merger no separate 

investment is held. 

–  Net debt has been increased by £13.0 million to reflect merger-related transaction costs paid between 31 December 2022 and completion of the merger. 
–  Other assets and liabilities have been adjusted by £1.4 million to reflect merger-related transaction costs accrued at merger date. 

3.  Shaftesbury 30 September 2022 reflects the summarised IFRS information and EPRA NTA as reported in the Shaftesbury 30 September 2022 Annual Report. 
4.  The following adjustments have been made to the Shaftesbury 30 September 2022 reported numbers on a pro forma basis: 

–  Investment property has been adjusted to reflect the 31 December 2022 valuation, as determined by external valuers and included in the Shaftesbury trading update 
announced on 30 January 2023. Due to the fair value exercise performed on completion, the tenant lease incentives and deferred letting fees were derecognised. An 
offsetting adjustment is included in other assets and liabilities and the impact of the adjustment on net assets is therefore neutral. 

–  Net debt has been increased by £37.1 million for working capital and merger-related transaction costs paid between 30 September 2022 and completion of the merger. 
–  Other assets and liabilities have been adjusted by £11.3 million to reflect merger-related transaction costs accrued on merger date and £43.7 million tenant lease 

incentives and deferred letting fees derecognised on completion. 

5.  Adjusted, dilutive number of shares is based on 31 December 2023 issued share capital, which excludes 128.4 million shares held as collateral for the exchangeable bond and 
3.1 million held within an approved Employee Benefit Trust, adjusted for dilutive effect of contingently issuable share option and deferred share awards. Total share capital in 
issuance, including these components, is 1,953.2 million shares as at 31 December 2023. 1,095.5 million shares were issued on 6 March 2023 in relation to the merger.

Table 2 – Market value investment property 
To provide a consistent metric on the performance of the portfolio, like-for-like valuation movements are included in the annual 
results. The movement is based on the market value of investment property, with the opening position based on the 31 December 
2022 external valuations. A reconciliation between reported carrying value and market value has been provided below: 

Capco  
31 December 
20221 
£m 

Capco 
adjustments 
£m 

Shaftesbury 
30 September 
20222 
£m 

Shaftesbury 
adjustments3 
£m 

Pro forma 
2022 
£m 

Carrying value investment property 
Adjustment in respect of head leases, tenant lease incentives and deferred letting fees 
Market value of investment property as at 31 December 2022 

1,715.1 
28.6 
1,743.7 

– 
– 
– 

3,144.4 
43.7 
3,188.1 

(30.3) 
(43.7) 
(74.0) 

4,829.2 
28.6 
4,857.8 

1.  As reported in the Capco 31 December 2022 Annual Report. 
2.  As reported in the Shaftesbury 30 September 2022 Annual Report. 
3.  Reflects the 31 December 2022 valuation, as determined by external valuers and included in the Shaftesbury trading update announced on 30 January 2023. Due to the fair 

value exercise performed on completion of the all-share merger, the tenant lease incentives and deferred letting fees have been derecognised. 

Estimated rental value as at 31 December 2022 for both companies has been obtained from the external valuation reports 
prepared by CBRE and Cushman & Wakefield. ERV is a key assumption determined by the external valuers and included the  
Capco 2022 Annual Report and in the Shaftesbury trading update announced on 30 January 2023. 

Annualised gross income is the sum of the last reported number of both companies.  

2019 ERV and annualised gross income amounts are stated as the sum of 30 September 2019 Shaftesbury and 31 December 2019 
Capco balances as previously reported, adjusted for disposals. 

Table 3 – Net debt 

Cash  
Debt at nominal value 
Net debt 

Capco  
31 December 
20221 
£m 

Capco 
adjustments3 
£m 

Shaftesbury 
30 September 
20222 
£m 

Shaftesbury 
adjustments3 
£m 

Pro forma 
2022 
£m 

116.5 
(750.0) 
(633.5) 

(13.0) 
– 
(13.0) 

155.2 
(959.8) 
(804.6) 

(37.1) 
– 
(37.1) 

221.6 
(1,709.8) 
(1,488.2) 

1.  As reported in the Capco 31 December 2022 Annual Report. Numbers reported on IFRS basis and not Group share. 
2.  As reported in the Shaftesbury 30 September 2022 Annual Report. 
3.  Reflects working capital and merger-related transaction costs paid prior to completion of the merger. The adjusted cash for Shaftesbury of £118.1 million is consistent with 

the cash acquired within the Consolidated statement of cash flows. 

Table 4 – Loan-to-value 

Net debt at nominal value 
Market value of investment property as at 31 December 2022 
Loan-to-value 

Table 3 
Table 2 

Table 5 – Cash and undrawn facilities 

Pro forma 
2022 
£m 

(1,488.2) 
4,857.8 
30.6% 

Cash  
Undrawn committed facilities4 
Cash and undrawn committed facilities 

Capco 
31 December 
20221 
£m 

Capco 
adjustments3 
£m 

Shaftesbury 
30 September 
20222 
£m 

Shaftesbury 
adjustments3 
£m 

Pro forma 
2022 
£m 

116.5  
300.0  
416.5 

(13.0)  
–  
(13.0) 

155.2  
–  
155.2 

(37.1)  
–  
(37.1) 

221.6 
300.0 
521.6 

1.  As reported in the Capco 31 December 2022 Annual Report. Numbers reported on IFRS basis and not Group share. 
2.  As reported in the Shaftesbury 30 September 2022 Annual Report. 
3.  Reflects working capital and merger-related transaction costs paid prior to completion of the merger. The cash for Shaftesbury of £118.1 million agrees to the cash acquired 

within the Consolidated statement of cash flows. 

4.  The Group has a £300 million RCF, which was undrawn at 31 December 2022 and remains undrawn at 31 December 2023.  

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Additional information | Pro forma information 

Table 6 – Commitments  

Commitments 

1.  As reported in the Capco 31 December 2022 Annual Report. 
2.  As reported in the Shaftesbury 30 September 2022 Annual Report. 

Table 7 – 2023 rental income  

Rent receivable  
Straight-lining of tenant lease incentives  
Rental income 

Capco 
31 December 
20221 
£m 

Shaftesbury 
30 September 
20222 
£m 

Pro forma 
2022 
£m 

1.7 

33.9 

35.6 

Shaftesbury 
Capital 
31 December 
20231 
£m 

Shaftesbury  
1 January to 
5 March 2023 
£m 

171.9  
3.9  
175.8 

21.2 
(0.5)  
20.7 

Pro forma 
2023 
£m 

193.1 
3.4 
196.5 

1. As reported in note 4 ‘Gross profit’. Represents the standalone results of Capco for the 1 January to 6 March 2023 and that of the combined Group from 6 March to 

31 December 2023.  

2. Reflects the rental income for Shaftesbury for the period 1 January to 5 March 2023 obtained from internal management accounts of Shaftesbury. The amounts have not been 

adjusted for accounting policy alignments or fair value adjustments.  

Table 8 – 2022 rental income  

Rent receivable  
Straight-lining of tenant lease incentives  
Rental income 

1.  As reported for the 12 months ended 31 December 2022 in the Capco 31 December 2022 Annual Report. 
2.  As reported for the 12 months ended 30 September 2022 in the Shaftesbury 30 September 2022 Annual Report. 

Capco 
 31 December 
20221 
£m 

Shaftesbury  
30 September 
20222 
£m 

61.5 
6.3 
67.8 

113.3 
(2.9) 
110.4 

Pro forma 
2022 
£m 

174.8 
3.4 
178.2 

EPRA measures (unaudited) 

For the year ended 31 December 2023 

EPRA Net Reinstatement Value (“EPRA NRV”), EPRA Net Tangible Assets (“EPRA NTA”) and EPRA Net Disposal Value (“EPRA NDV”) 
are alternative performance measures that are calculated in accordance with the Best Practices Recommendations of the 
European Public Real Estate Association (EPRA) to provide a transparent and consistent basis to enable comparison between 
European property companies. EPRA NTA is considered to be the most relevant measure for the Group’s operating activity  
and is the primary measure of net asset value. 

The following is a summary of EPRA performance measures and key Group measures included within this Annual Report. The 
measures are defined in the Glossary. 

EPRA measure 

Definition of measure 

EPRA earnings 
EPRA earnings per share 
EPRA NTA 

Recurring earnings from core operational activity 
EPRA earnings per share based on the weighted number of ordinary shares 
Net asset value adjusted to include properties and other investment interests at 
fair value and to exclude certain items not expected to crystallise in a long-term 
investment property business model  
EPRA NTA per diluted number of ordinary shares 
EPRA NTA amended to include the fair value of financial instruments and debt 
EPRA NDV per diluted number of ordinary shares 
EPRA NTA amended to include real estate transfer tax 
EPRA NRV per diluted number of ordinary shares 
Annualised rental income less non-recoverable costs as a percentage of market value 
plus assumed purchaser’s costs 
EPRA topped-up initial yield  Net initial yield adjusted for the expiration of rent-free periods 
EPRA vacancy 

EPRA NTA per share 
EPRA NDV 
EPRA NDV per share 
EPRA NRV 
EPRA NRV per share 
EPRA net initial yield 

ERV of un-let units (including those under offer) expressed as a percentage of the ERV 
of the wholly-owned property portfolio excluding units under development 
Capital expenditure on acquisition and development of investment property portfolio 
Total costs as a percentage of gross rental income (including direct vacancy costs) 
Total costs as a percentage of gross rental income (excluding direct vacancy costs) 

Capital expenditure 
EPRA cost ratio 

Adjusted Company cost ratio  Total adjusted costs as a percentage of adjusted gross rental income (including direct 

EPRA LTV (Loan-to-Value) 

Like-for-like rental growth 

vacancy costs) 
Total adjusted costs as a percentage of adjusted gross rental income (excluding direct 
vacancy costs) 
Ratio of adjusted net debt, including net payables, to the sum of the net assets, 
including net receivables, of the Group, its subsidiaries, joint ventures and associates, 
all on a proportionate basis, expressed as a percentage  
Rental income for properties which have been owned throughout both years without 
significant capital expenditure in either year, so income can be compared on a like-for-
like basis 

Table  

2023 

2022 

Note 3 
Note 3 
Note 3 

£45.0m 
2.7p 
£3,479.4m 

£57.3m 
6.7p 
£1,552.2m 

Note 3 
Note 3 
Note 3 
Note 3 
Note 3 
1 

190.3p 
£3,511.7m 
192.0p 
£3,811.6m 
208.4p 
3.8% 

182.1p 
£1,690.1m 
198.3p 
£1,668.2m 
195.7p 
3.5% 

1 
2 

3 
4 
4 
4 

4 

5 

6 

4.2% 
4.9% 

£53.8m 
65.6% 
60.8% 
39.9% 

4.0% 
2.5% 

£12.0m 
75.7% 
71.0% 
53.9% 

35.2% 

49.3% 

30.9% 

28.0% 

13.2% 

22.3% 

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Additional information | EPRA measures 

1. EPRA Net initial yield and EPRA ‘topped-up’ net initial yield 

4. EPRA cost ratio 

Investment property – wholly-owned 
Investment property – share of joint ventures and associates 
Trading property (including share of joint venture) 
Less: developments 
Completed property portfolio  
Allowance for estimated purchasers’ costs  
Gross up completed property portfolio valuation (A) 
Annualised cash passing rental income 
Property outgoings  
Annualised net rents (B) 
Add: notional rent expiration of rent periods or other lease incentives 
Topped-up net annualised rent (C) 
EPRA Net Initial Yield (B/A) 
EPRA ‘topped-up’ Net Initial Yield (C/A) 

2023 
£m 

4,795.3 
182.2 
41.8 
(284.1) 
4,735.2 
316.8 
5,052.0 
202.7 
(10.6) 
192.1 
18.2 
210.3 
3.8% 
4.2% 

2022 
£m 

1,743.7 
4.4 
72.6 
(245.8) 
1,574.9 
105.3 
1,680.2 
62.1 
(3.5) 
58.6 
8.8 
67.4 
3.5% 
4.0% 

The EPRA Net Initial Yield and EPRA ‘topped-up’ Net Initial Yield are calculated based on EPRA guidelines and includes the wholly- 
owned property portfolio and the Group’s share of Lillie Square and Longmartin.  

2. EPRA vacancy rate 

Estimated rental value of vacant space 
Estimated rental value of the portfolio less development and refurbishment estimated rental value 
EPRA vacancy rate 

2023 
£m 

10.9 
223.0 
4.9% 

2022 
£m 

1.9 
76.0 
2.5% 

EPRA vacancy rate is disclosed only for the wholly-owned property portfolio. This includes units under offer, net of which vacancy 
relating to units available to let is 2.1 per cent. Investment properties held within the joint venture at Lillie Square and the 
Longmartin associate totalling £182.2 million (our share) (2022: £4.4 million (our share)) is not included in the vacancy rate above. 

3. Property related capex 

Acquisitions 
Development 
Investment property 

Incremental lettable space 
No incremental lettable space 
Tenant lease incentives 

Capitalised interest 
Total CapEx 
Conversion from accrual to cash basis  
Total CapEx on cash basis 

20231 

2022 

Group 
(excluding joint 
ventures and 
associates) 
£m 

Joint ventures 
and associates 
£m 

Total Group 
£m 

Group  
(excluding joint 
ventures and 
associates) 
£m 

Joint ventures 
and associates 
£m 

Total Group 
£m 

17.4 
– 

5.1 
28.5 
1.5 
– 
52.5 
(1.3) 
51.2 

– 
0.8 

– 
0.5 
0.3 
– 
1.6 
1.0 
2.6 

17.4 
0.8 

5.1 
29.0 
1.8 
– 
54.1 
(0.3) 
53.8 

– 
– 

– 
9.0 
1.3 
– 
10.3 
0.8 
11.1 

– 
0.6 

– 
– 
– 
– 
0.6 
0.3 
0.9 

– 
0.6 

– 
9.0 
1.3 
– 
10.9 
1.1 
12.0 

The property-related capex represents the standalone performance of Capco for the period to 6 March 2023 and that of the 
combined Group from that date to  
31 December 2023.  

Administrative expenses 
Total property outgoings 
Provision for/(reversal of) expected credit loss 
Less: Service charge expense  
Management fee 
Share of joint ventures and associates expenses  
Exclude:  
Ground rent cost  
EPRA Cost (including direct vacancy costs) (A) 
Direct vacancy costs  
EPRA Costs (excluding direct vacancy costs) (B) 
Gross Rental Income less ground rent costs  
Less: Service charge income 
Share of joint ventures and associates property income 
Adjusted gross rental income (C)  

EPRA Cost Ratio (including direct vacancy costs) (A/C) 
EPRA Cost Ratio (excluding direct vacancy costs) (B/C) 

Company specific adjustments: 
Non-underlying administrative expenses1 
Impact of change in accounting policy on property outgoings2 
Company specific adjustments for costs (D) 

Adjusted Company Cost (including direct vacancy costs) (E = A+D) 
Adjusted Company Cost (excluding direct vacancy costs) (F = B+D) 

Impact of change in accounting policy on rental income2 
Adjusted Company gross rental income (G) 

Adjusted Company Cost ratio (including direct vacancy costs) (E/G) 
Adjusted Company Cost ratio (excluding direct vacancy costs) (F/G) 

2023 
£m 

83.8 
51.2 
2.0 
(19.3) 
(0.1) 
3.5 

(0.8) 
120.3 
(8.9) 
111.4 
194.3 
(19.3) 
8.3 
183.3 

2022 
£m 

40.6 
18.4 
(1.6) 
(6.3) 
– 
0.6 

(1.0) 
50.7 
(3.1) 
47.6 
73.1 
(6.3) 
0.2 
67.0 

65.6% 
60.8% 

75.7% 
71.0% 

(44.5) 
(1.0) 
(45.5) 

74.8 
65.9 

4.1 
187.4 

39.9% 
35.2% 

(14.6) 
– 
(14.6) 

36.1 
33.0 

– 
67.0 

53.9% 
49.3% 

1. Company specific adjustment relates to non-underlying administrative expenses and do not represent the recurring, underlying performance of the Group. Details of  

non-underlying expenses are set out in note 6 ‘Administration expenses’.  

2. Company specific adjustment relates to the impact on the change in accounting policies as discussed in note 1 ‘Changes in accounting policies’. 

£0.3 million (2022: nil) of administrative expenses were capitalised during the year. 

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Additional information | EPRA measures 

5. EPRA LTV 

Borrowings from financial institutions  
Exchangeable bond 
Net payables 
Exclude:  
Cash and cash equivalents1 
Net debt (B)  
Investment properties at fair value 
Owner-occupied property at fair value 
Properties under development 
Total property value (A) 
EPRA LTV (B/A)  

2023 

Share of joint 
ventures and 
associates 
£m 

60.0 
– 
80.4 

(9.9) 
130.5 
182.2 
– 
41.8 
224.0 

Group 
£m 

1,409.8 
275.0 
(62.6) 

(200.2) 
1,422.0 
4,775.1 
20.2 
– 
4,795.3 

Total 
£m 

1,469.8 
275.0 
17.8 

(210.1) 
1,552.5 
4,957.3 
20.2 
41.8 
5,019.3 
30.9% 

1. Includes tenant deposits of £14.5 million held as security against tenant rent payments which are subject to certain restrictions and therefore not available for general use by 

the Group.  

Borrowings from financial institutions  
Exchangeable bond  
Exclude:  
Cash and cash equivalents1  
Net debt (B)  
Investment properties at fair value 
Properties under development 
Net receivables  
Financial assets  
Total property value (A) 
EPRA LTV (B/A)  

2022 

Share of joint 
ventures and 
associates 
£m 

–  
–  

(6.1)  
(6.1)  
4.4 
72.6  
(75.8)  
–  
1.2  

Group 
£m 

475.0  
275.0  

(129.9)  
620.1  
1,743.7 
–  
94.5  
356.9  
2,195.1  

Total 
£m 

475.0  
275.0  

(136.0)  
614.0  
1,748.1 
72.6  
18.7  
356.9  
2,196.3  
28.0%  

1. Includes tenant deposits of £13.4 million held as security against tenant rent payments which are subject to certain restrictions and therefore not available for general use by 

the Group.  

6. Like-for-like rental growth  

The like-for-like rental growth is presented for the wholly-owned property portfolio, where all assets are located in the West End  
of London.  

Rental income in current year 
Adjusted for impact of: 

Change in accounting policy1 
Acquisitions 
Disposals 

Like-for-like rental income in current year (A) 
Rental income in previous year 
Adjusted for impact of: 

Acquisitions 
Disposals  

Like-for-like rental income in prior year (B) 
Like-for-like growth in rental income ((A-B)/B) 

Table 7 pro forma  

Table 8 pro forma  

2023  
£m 

196.5 

4.1 
(0.4) 
(4.1) 
196.1 
178.2 

(0.1) 
(4.8) 
173.3 
13.2% 

1. As set out in note 1 ‘Changes in accounting policies’, there is a £4.1 million reduction to 2023 straight-lining of tenant lease incentives as a result of the alignment of accounting 
policies following the merger. The alignment was considered immaterial and therefore no retrospective adjustment has been made, and the cumulative impact as at 1 January 
2023 was adjusted in the current year. 

Analysis of property portfolio 
(unaudited) 

For the year ended 31 December 2023 

Wholly-owned portfolio valuation by use 

31 December 2023 

Fair value (£m)1 
% of total fair value 
L-f-L valuation movement 
Annualised gross income (£m) 
% of annualised gross income 
ERV (£m) 
L-f-L ERV movement 
% of ERV 
Average ERV (£ psf) 
Net initial yield 
Topped up net initial yield 
Equivalent yield 
WAULT (years) 
Area (sq. ft. m)2 
Units2 

Retail 

1,605.0 
34% 
–0.5% 
64.8 
34% 
78.4 
+6.7% 
33% 
108 
3.6% 
4.0% 
4.4% 
3.3 
0.7 
415 

Hospitality 
and leisure 

Offices 

Residential 

1,621.7 
34% 
–0.8% 
72.7 
38% 
82.0 
+8.4% 
35% 
82 
4.2% 
4.4% 
4.7% 
8.3 
1.0 
423 

879.1 
18% 
–0.5% 
31.5 
16% 
50.2 
+5.1% 
21% 
74 
3.1% 
3.6% 
4.8% 
2.7 
0.7 
418 

687.4 
14% 
–1.8% 
23.8 
12% 
26.3 
+6.1% 
11% 
59 
2.2% 
n/a 
2.8% 
1.3 
0.5 
709 

1.  Excludes £2.1 million of Group properties primarily held in Lillie Square Holdings (a wholly-owned subsidiary). 
2.  Excludes long-leasehold residential interests. 

Wholly-owned portfolio valuation by location 

31 December 2023 

Fair value (£m)1 
% of total fair value 
L-f-L valuation movement 
Annualised gross income (£m) 
% of annualised gross income 
ERV (£m) 
L-f-L ERV movement 
% of ERV 
Net initial yield 
Topped up net initial yield 
Equivalent yield 
WAULT (years) 
Area (sq. ft. m)2 
Units2 

Covent 
Garden 

2,521.6 
53% 
+0.3% 
97.4 
51% 
122.3 
+8.7% 
52% 
3.4% 
3.7% 
4.3% 
4.9 
1.5 
850 

Carnaby | 
Soho 

Chinatown 

Fitzrovia 

1,482.2 
31% 
–1.6% 
59.0 
31% 
76.1 
+4.2% 
32% 
3.4% 
3.9% 
4.5% 
3.9 
0.9 
664 

689.5 
14% 
–0.2% 
31.2 
16% 
33.0 
+7.6% 
14% 
4.0% 
4.1% 
4.2% 
5.5 
0.4 
350 

99.9 
2% 
–17.4% 
5.2 
2% 
5.5 
+0.7% 
2% 
4.5% 
4.7% 
4.7% 
4.9 
0.1 
101 

1.  Excludes £2.1 million of Group properties primarily held in Lillie Square Holdings (a wholly-owned subsidiary). 
2.  Excludes long-leasehold residential interests. 

Wholly-
owned 
portfolio 

4,793.2 
100% 
–0.8% 
192.8 
100% 
236.9 
+6.9% 
100% 
83 
3.5% 
3.8% 
4.3% 
4.6 
2.9 
1,965 

Wholly-
owned 
portfolio 

4,793.2 
100% 
–0.8% 
192.8 
100% 
236.9 
+6.9% 
100% 
3.5% 
3.8% 
4.3% 
4.6 
2.9 
1,965 

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Additional information 

Historical record (unaudited)  

Board and advisers

For the year ended 31 December 2023 

Continuing and discontinued operations 

Consolidated income statement 
Gross profit 
Other income/(costs) 
Loss on revaluation and sale of investment property 
Change in value of investments and other receivables 
Revaluation of equity investment 
Non-recurring costs 
Administration expenses 
Operating profit/(loss) 
Net finance income/(costs) 
Profit/(loss) after finance costs 
Profit/(loss) on disposal and IFRS 5 impairment of discontinued operation 
Gain on bargain purchase 
Profit/(loss) from joint ventures and associates 
Loss before tax 
Taxation 
Loss for the year  

Consolidated balance sheet 
Investment property 
Other non-current assets 
Cash and cash equivalents 
Other current assets 
Total assets 

Non-current borrowings 
Other non-current liabilities 
Current borrowings 
Other current liabilities 
Total liabilities 

Net assets  

Per share information 
Basic (loss)/earnings per share 
Underlying earnings/(loss) per share1 

Basic net assets per share 
EPRA NTA per share 
Dividend per share 

1.  Underlying earnings as at 31 December 2023 is £60.4 million (2022: £18.6 million). 

2023 
£m 

141.9 
2.7 
(65.0) 
(12.5) 
52.0 
(44.5) 
(39.3) 
35.3 
(90.4) 
(55.1) 
– 
805.5 
0.2 
750.6 
(0.2) 
750.4 

2022 
£m 

57.3 
13.5 
(0.8) 
(7.9) 
(239.5) 
(14.6) 
(26.0) 
(218.0) 
12.2 
(205.8) 
– 
– 
– 
(205.8) 
(6.0) 
(211.8) 

2021 
£m 

40.0 
3.0 
(4.1) 
11.6 
44.6 
(2.8) 
(20.0) 
72.3 
(36.8) 
35.5 
– 
– 
– 
(46.7) 
(0.7) 
(47.4) 

2020 
£m 

15.9 
(1.0) 
(693.1) 
(28.2) 
50.9 
(6.2) 
(24.8) 
(686.5) 
(18.2) 
(704.7) 
1.0 
– 
– 
(684.9) 
1.0 
(683.9) 

4,740.2 
224.9 
200.2 
51.0 
5,216.3 

(1,534.8) 
(9.9) 
(94.9) 
(96.5) 
(1,736.1) 

1,715.1 
485.4 
129.9 
20.8 
2,351.2 

(738.3) 
(8.7) 
– 
(42.6) 
(789.6) 

1,705.6 
713.3 
331.1 
48.9 
2,798.9 

(934.9) 
(37.5) 
– 
(39.7) 
(1,012.1) 

1,795.8 
681.5 
365.1 
65.7 
2,908.1 

(1,070.7) 
(30.8) 
– 
(46.9) 
(1,148.4) 

2019 
£m 

61.1 
1.8 
(43.3) 
(20.9) 
– 
(8.4) 
(35.0) 
(44.8) 
(14.0) 
(58.8) 
(195.0) 
– 
(2.5) 
(256.3) 
0.1 
(256.2) 

2,545.5 
261.4 
153.1 
139.4 
3,099.4 

(546.1) 
(3.6) 
– 
(63.0) 
(621.9) 

3,480.2 

1,561.6 

1,786.8 

1,759.7 

2,477.5 

Pence 

Pence 

Pence 

Pence 

Pence 

45.5 
3.7 

190.3 
190.3 
3.15 

(24.9)  
2.2  

183.2  
182.1  
2.5  

4.1  
0.1 

209.7  
213.0  
1.5  

(82.6)  
(0.7)  

210.4  
212.1  
– 

(22.4)  
1.0  

290.0  
292.9  
1.5  

Chairman 

Jonathan Nicholls 

Executive Directors 

Ian Hawksworth, Chief Executive 
Situl Jobanputra, Chief Financial Officer 

Non-executive Directors 

Richard Akers 
Ruth Anderson 
Charlotte Boyle 

Company Secretary 

Desna Martin 
Ruth Pavey 

General Counsel 

Alison Fisher 

Registered office 

Regal House 
14 James Street  
London  
WC2E 8BU 
Telephone: 020 3214 9150 

Registered number 

7145051 

Websites 

www.shaftesburycapital.com  

www.carnaby.co.uk 

www.chinatown.co.uk 

www.coventgarden.london  

www.thisissoho.co.uk 

Independent auditors 

PricewaterhouseCoopers LLP 

Solicitors 

Herbert Smith Freehills LLP 

Financial adviser 

Rothschild & Co. 

Corporate brokers 

Jefferies International Limited 
Peel Hunt LLP 
UBS AG London Branch 

SA sponsor 

Java Capital Trustees and Sponsors Proprietary Limited  

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Dividends

The Directors of Shaftesbury Capital have proposed  
a final cash dividend of 1.65 pence per ordinary share  
(ISIN GB00B62G9D36) payable on Friday, 31 May 2024. 

Dates 

The following are the salient dates for payment of the 
proposed 2023 final cash dividend: 

Proposed 2023 final dividend announced 

Thursday, 29 February 2024 

Sterling/Rand exchange rate struck 

Monday, 15 April 2024 

Sterling/Rand exchange rate and dividend 
amount in Rand announced by 11:00am  
(South African time) 
Last day to trade cum-dividend* 

Ordinary shares listed ex-dividend on the  
Johannesburg Stock Exchange  
Ordinary shares listed ex-dividend on the  
London Stock Exchange 
Record date for the 2023 final dividend in  
UK and South Africa 
Deadline for submission of declaration of 
eligibility to receive gross PID payment to  
UK registrar (COB) 
Annual General Meeting 

Tuesday, 16 April 2024 

Tuesday, 23 April 2024 

Wednesday, 24 April 2024 

Thursday, 25 April 2024 

Friday, 26 April 2024 

Friday, 26 April 2024 

Thursday, 23 May 2024 

Dividend payment date for shareholders 

Friday, 31 May 2024 

The proposed 2023 final cash dividend is subject to approval 
at the Company’s Annual General Meeting, to be held on 
Thursday, 23 May 2024.  

*South African shareholders should note that, in accordance with 
the requirements of Strate, the last day to trade cum-dividend  
will be Tuesday, 23 April 2024. No dematerialisation of shares will 
be possible from Wednesday, 24 April 2024 to Friday, 26 April 
2024 inclusive. No transfers between the UK and South Africa 
registers may take place from close of business on Tuesday,  
16 April 2024 to Friday, 26 April 2024 inclusive. 

The above dates are proposed and subject to change.  

The Property Income Distribution (“PID”) element (being  
0.65 pence) will be subject to a deduction of a 20 per cent  
UK withholding tax unless exemptions apply. The non-PID 
element (being 1.0 pence) will be treated as an ordinary UK 
company dividend.  

Information for shareholders  

The information below is included only as a general guide  
to taxation for shareholders based on Shaftesbury Capital’s 
understanding of the law and the practice currently in force. 
Any shareholder who is in any doubt as to their tax position 
should seek independent professional advice.  

UK shareholders – PIDs  

Certain categories of shareholders may be eligible for 
exemption from the 20 per cent UK withholding tax and may 
register to receive their dividends on a gross basis. Further 
information, including the required forms, is available from  
the ‘Investor Information’ section of the Company’s website 
(https://www.shaftesburycapital.com/en/investors/investor-
information.html), or on request from our UK registrars, Link 
Group. Validly completed forms must be received by Link 
Group no later than the dividend Record Date, as advised; 
otherwise the dividend will be paid after deduction of tax.  

South African shareholders  

The proposed 2023 final cash dividend declared by the 
Company is a foreign payment and the funds are sourced  
from the UK.  

PIDs: A 20 per cent UK withholding tax is applicable to a PID. 
South African shareholders may apply to HMRC after payment 
of the PID element of the proposed 2023 final cash dividend 
for a refund of the difference between the 20 per cent UK 
withholding tax and the UK/South African double taxation 
treaty rate of 15 per cent.  

The PID element of the proposed 2023 final cash dividend  
will be exempt from income tax but will constitute a dividend 
for Dividends Tax purposes, as it will be declared in respect  
of a share listed on the exchange operated by the JSE. SA 
Dividends Tax will therefore be withheld from the PID element 
of the proposed 2023 final cash dividend at a rate of 20 per 
cent, unless a shareholder qualifies for an exemption and the 
prescribed requirements for effecting the exemption are in 
place by the requisite date. Certain shareholders may also 
qualify for a reduction of SA Dividends Tax liability to 5 per 
cent, (being the difference between the SA dividends tax rate 
and the effective UK withholding tax rate of 15 per cent) if the 
prescribed requirements for effecting the reduction are in 
place by the requisite date.  

Non-PID: The non-PID element of the proposed 2023 final cash 
dividend will be exempt from income tax but will constitute a 
dividend for SA Dividends Tax purposes, as it will be declared 
in respect of a share listed on the exchange operated by the 
JSE. SA Dividends Tax will therefore be withheld from the non-
PID element of the proposed 2023 final cash dividend at a rate 
of 20 per cent, unless a shareholder qualifies for an exemption 
and the prescribed requirements for effecting the exemption 
are in place by the requisite date.  

Other overseas shareholders:  

Other non-UK shareholders may be able to make claims  
for a refund of UK withholding tax deducted pursuant to  
the application of a relevant double taxation convention.  
UK withholding tax refunds can only be claimed from HMRC, 
the UK tax authority.  

Additional information on PIDs can be found at 
https://www.shaftesburycapital.com/en/investors/investor-
information/reit.html 

Glossary 

Alternative performance measure (APM)  
A financial measure of historical or future financial performance, 
position or cash flows of the Group which is not a measure 
defined or specified in IFRS. 

Annualised gross income  
Total annualised actual and “estimated income” from leases  
at a valuation date. It includes sundry non-leased income and 
estimated turnover related rents. No rent is attributed to 
leases which were subject to rent free periods at that date. It 
does not reflect any head rents and estimated irrecoverable 
outgoings at the valuation date. “Estimated income” refers  
to gross ERVs in respect of rent reviews outstanding at the 
valuation date and, where appropriate, ERV in respect of  
lease renewals outstanding at the valuation date where the  
fair value reflects terms for a renewed lease. 

BREEAM 
Building Research Establishment Environmental Assessment 
Method is a method of assessing, rating and certifying 
sustainability of buildings. 

Contracted income 
Includes rent frees and contracted rent increases. 

Capco  
Capco represents Shaftesbury Capital PLC, formerly Capital & 
Counties Properties PLC, (also referred to as “the Company”) 
and all its subsidiaries and group undertakings, collectively 
referred to as “the Group”. 

CDP 
Carbon Disclosure Project Worldwide, a global not-for-profit 
sustainability disclosure system. Shaftesbury Capital 
participates in the CDP Climate Change Programme,  
which measures progress on climate change disclosure. 

CRREM 
Carbon Risk Real Estate Monitor. The leading global standard  
and initiative for operational decarbonisation of real estate asset. 

Embodied Carbon 
The total carbon emissions generated during the creation  
or refurbishment of a product. Including the extraction, 
manufacture, transportation, processing, assembly, 
replacement and deconstruction of the materials  
required to create or refurbish the product. 

EPRA 
European Public Real Estate Association, the publisher of  
Best Practice Recommendations intended to make financial 
statements of public real estate companies in Europe clearer, 
more transparent and comparable. 

EPRA cost ratio (including direct vacancy costs) 
EPRA cost ratio (including direct vacancy costs) is a 
proportionally consolidated measure of the ratio of net 
overheads and operating expenses against gross rental 
income (with both amounts excluding ground rents payable). 
Net overheads and operating expenses relate to all 
administrative and operating expenses, net of any service 
fees, recharges or other income specifically intended to  
cover overhead and property expenses. 

EPRA cost ratio (excluding direct vacancy costs) 
EPRA cost ratio (excluding direct vacancy costs) is the ratio 
defined above, but with direct vacancy costs removed from 
the net overheads and operating expenses balance. 

EPRA earnings per share 
Profit or loss for the year excluding valuation movements on 
the wholly-owned, joint venture and associate properties, fair 
value changes of financial instruments and listed investments, 
cost of early close out of debt, gain on bargain purchase and 
IFRS 3 merger-related transaction costs., divided by the 
weighted average number of shares in issue during the year. 

EPRA loan-to-value (LTV) 
Ratio of net debt, including net payables, to the sum of the net 
assets, including net receivables, of the Group, its subsidiaries 
and joint ventures and associates, all on a proportionate basis, 
expressed as a percentage. The calculation includes trading 
properties at fair value and debt at nominal value.  

EPRA net disposal value (NDV) per share 
The net assets as at the end of the year including the excess  
of the fair value of trading property over its cost, revaluation 
of other non-current investments and the fair value of fixed 
interest rate debt over their carrying value, divided by the 
diluted number of ordinary shares. 

EPRA net initial yield 
Annualised net rent (after deduction of revenue costs such  
as head rent, running void, service charge after shortfalls 
and empty rates) on investment and development property 
expressed as a percentage of the gross market value before 
deduction of theoretical acquisition costs. 

EPRA net tangible assets (NTA) per share 
The net assets as at the end of the year including the excess of 
the fair value of trading property over its cost and revaluation 
of other non-current investments, excluding the fair value 
of financial instruments and deferred tax on revaluations, 
divided by the diluted number of ordinary shares. 

EPRA net reinstatement value (NRV) per share 
The net assets as at the end of the year including the excess  
of the fair value of trading property over its cost and excluding 
the fair value of financial instruments, deferred tax on 
revaluations plus a gross up adjustment for related costs such 
as Real Estate Transfer Tax, divided by the diluted number of  
ordinary shares. 

EPRA sBPR 
European Public Real Estate Association Sustainability  
Best Practice Recommendations for Reporting, a guidance 
framework for reporting environmental performance. Capco 
publishes details of its environmental performance in line with 
the EPRA sBPR. 

EPRA topped-up initial yield 
EPRA net initial yield adjusted for the expiration of rent-free periods. 

EPRA vacancy 
ERV of un-let units, including those under offer, expressed as a 
percentage of the ERV of the wholly-owned property portfolio 
excluding units under development. 

ESC 
Environment, Sustainability and Community. 

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Valuation growth/decline 
The valuation movement and realised surpluses or deficits 
arising from the Group’s investment property portfolio 
expressed as a percentage return on the valuation at the 
beginning of the period adjusted, on a time weighted basis,  
for acquisitions, disposals and capital expenditure. When 
measured on a like-for-like basis, the calculation excludes 
those properties acquired or sold during the period. 

Weighted average unexpired lease term (WAULT) 
The unexpired lease term to the earlier of break or lease 
expiry weighted by ERV for each lease. 

Whole Life Carbon 
The total embodied and operational emissions that occur over 
the lifetime of a building, including the carbon associated with 
decommissioning at end of life. 

Zone A 
A means of analysing and comparing the rental value of retail 
space by dividing it in to zones parallel with the main frontage. 
The most valuable zone, Zone A, falls within a 6m depth of the 
shop frontage. Each successive zone is valued at half the rate 
of the zone in front of it. The blend is referred to as being 
‘ITZA’ (“In Terms of Zone A”). 

Glossary continued 

Estimated rental value (ERV) 
The external valuers’ estimate of the open market rent which, 
on the date of valuation, could reasonably be expected to  
be obtained on a new letting or rent review of the property.  

FTSE4GOOD 
FTSE4GOOD Index Series, hosted by FTSE Russell, a 
sustainability index in which Shaftesbury Capital participates.  

F&B 
Food and Beverage. 

FRC 
Financial Reporting Council. 

GRESB 
The Global Real Estate Sustainability Benchmark, a 
sustainability index. Shaftesbury Capital participates  
in the GRESB Real Estate Assessment.  

Gross income 
The Group’s share of passing rent plus sundry non-leased income. 

FTSE 350 Real Estate Index 
London Stock Exchange index derived from real estate 
companies in the FTSE 100 and FTSE 250 indices. 

Headline earnings 
Headline earnings per share is calculated in accordance  
with Circular 1/2023 issued by the South African Institute 
of Chartered Accountants (“SAICA”), a requirement of the 
Group’s JSE listing. This measure is not a requirement of IFRS. 

LETI 
The London Energy Transformation Initiative, a network  
of built environment professionals working to put London  
on the path to Net Zero Carbon. 

Like-for-like property 
Property which has been owned throughout both years 
without significant capital expenditure in either year, so 
income can be compared on a like-for-like basis. For the 
purposes of comparison of capital values, this will also  
include assets owned at the previous balance sheet date  
but not necessarily throughout the prior year.  

Loan-to-value (LTV) 
LTV is calculated on the basis of net debt divided by the 
market value of the wholly-owned property portfolio. 

Longmartin  
The Longmartin associate is a 50 per cent investment 
arrangement between Shaftesbury Capital and The  
Mercers’ Company. 

LSJV 
The Lillie Square joint venture is a 50 per cent joint venture 
between the Group and KFI. 

MSCI  
Producer of an independent benchmark of property returns.  

NAV 
Net Asset Value. 

Net initial yield 
The net initial income at the valuation date expressed as a 
percentage of the gross valuation. Yields reflect net income 
after deduction of any ground rents, head rents and rent 
charges and estimated irrecoverable outgoings at the 
valuation date. 

Net debt 
Total borrowings, at nominal value, less cash and cash 
equivalents, excluding tenant deposits. 

Net Zero Carbon 
When there is a balance between the amount of Greenhouse 
Gas (“GHG”) emissions produced and the amount removed 
from the atmosphere targeting initially reduction in GHG 
emissions resulting from our buildings and operations and then 
offset of any unavoidable residual emissions. 

Nominal equivalent yield 
Effective annual yield to a purchaser on the gross market 
value, assuming rent is receivable annually in arrears, and  
that the property becomes fully occupied and that all rents 
revert to the current market level (ERV) at the next review  
date or lease expiry. 

Occupancy rate 
The ERV of let and under offer units expressed as a 
percentage of the ERV of let and under offer units plus ERV 
of un-let units, excluding units under development. This is 
equivalent to 100 per cent less the EPRA vacancy rate. 

Passing rent 
Contracted annual rents receivable at the balance sheet date. 
This takes no account of accounting adjustments made in 
respect of rent-free periods or tenant lease incentives, the 
reclassification of certain lease payments as finance charges 
or any irrecoverable costs and expenses, and does not 
include excess turnover rent, additional rent in respect  
of unsettled rent reviews or sundry income.  

Property Income Distributions (PID) 
Distribution under the REIT regime that constitutes at least  
90 per cent of the Group’s taxable income profits arising from 
its qualifying property rental business, by way of dividend. 
PIDs can be subject to withholding tax at 20 per cent. If the 
Group distributes profits from its non-qualifying business, the 
distribution will be taxed as an ordinary dividend in the hands 
of the investors.  

Real Estate Investment Trust (REIT) 
A REIT is exempt from corporation tax on income and gains  
of its property rental business (qualifying activities) provided a 
number of conditions are met. It remains subject to corporation 
tax on non-exempt income and gains (non-qualifying activities) 
which would include any trading activity, interest income and 
development and management fee income.  

Real Estate Transfer Tax 
Purchasers’ cost as included within the independent valuation 
of investment and trading properties. 

Reversionary potential 
The amount by which ERV exceeds annualised gross income, 
measured at a valuation date. 

RICS 
Royal Institution of Chartered Surveyors. 

S&P Global Corporate Sustainability Assessment 
A sustainability index of Standard & Poor Global to which 
Shaftesbury Capital submits information. 

Section 106 
Section 106 of the Town and Country Planning Act 1990, 
pursuant to which the relevant planning authority can impose 
planning obligations on a developer to secure contributions  
to services, infrastructure and amenities in order to support 
and facilitate a proposed development. 

Shaftesbury 
Shaftesbury represents Shaftesbury PLC and all its 
subsidiaries and group undertakings, collectively referred to 
as the Shaftesbury Group.  

Shaftesbury Capital PLC 
With effect from 6 March 2023, Capital & Counties Properties 
PLC changed its name to Shaftesbury Capital PLC (also 
referred to as “the Company” or “Shaftesbury Capital”),  
and all its subsidiaries and Group undertakings, collectively 
referred to as “the Group”. 

Sterling Overnight Interbank Average Rate (SONIA)  
The average overnight Sterling risk-free interest rate, set  
in arrear, paid by banks for unsecured transactions. 

Tenant lease incentives 
Any incentives offered to tenants to enter into a lease. 
Typically incentives are in the form of an initial rent-free 
period and/or a cash contribution to fit-out the premises. 
Under IFRS the value of incentives granted to tenants 
is amortised through the consolidated income statement on 
a straight-line basis to the earlier of break or lease expiry. 

Task Force on Climate-related Financial Disclosure  
The TCFD developed a framework to help companies more 
effectively disclose climate-related risks and opportunities 
through existing reporting processes. 

Total accounting return (TAR) 
The movement in EPRA NTA per share plus dividends per 
share paid during the year. 

Total property return (TPR) 
Capital growth including gains and losses on disposals plus 
rent received less associated costs, including ground rent. 

Total shareholder return (TSR) 
The movement in the price of an ordinary share plus dividends  
paid during the year assuming re-investment in ordinary shares. 

Underlying earnings 
Underlying earnings reflects the underlying financial 
performance of the Group’s core West End property rental 
business. The measure aligns with the main principles of EPRA 
earnings. Additional adjustments are made to exclude items 
considered to be non-recurring or significant by virtue of size 
and nature.  

Underlying earnings per share (EPS) 
Underlying earnings divided by the weighted average number 
of shares in issue during the year.  

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Shaftesbury 
Capital 
Greenhouse Gas 
emissions 
methodology 
2023 

Shaftesbury Capital monitors and reports our greenhouse gas 
emissions (“GHG”) and operational energy consumption in 
compliance with the requirements of the Companies Act 2006 
(Strategic Report and Directors Report) Regulations 2013 and 
the extension of these regulations to include the Streamlined 
Energy and Carbon Emissions Reporting (“SECR”). 

Our Scope 1, 2 and 3 emissions statements cover the 
reporting period 1 January 2023 to 31 December 2023 and 
are detailed on page 87 and 88.  

The GHG emissions data is prepared by following the 
‘Greenhouse Gas (“GHG”) Protocol: A Corporate Accounting and 
Reporting Standard’ published by the World Resources Institute 
(“WRI”). We use the GHG Protocol operational control approach 
as this reflects where Shaftesbury Capital has the ability to 
influence GHG emissions. 100 per cent of emissions and energy 
use reported are applicable for UK only, as Shaftesbury Capital 
does not have any other global operations. 

Scope 1 emissions, defined as direct emissions including  
fuel combustion in owned or controlled boilers, backup 
generators and vehicles and fugitive emissions from air 
conditioning, are included where they are our responsibility 
within the managed portfolio.  

Scope 2 is defined as indirect energy emissions which include 
purchased electricity throughout the Group’s operations  
within landlord-controlled parts. The figures relate to landlord 
controlled common parts such as lobbies, staircases or vacant 
units, including when small refurbishments are under way and 
are therefore minimal. Shaftesbury Capital are responsible  
for all Scope 1 and Scope 2 emissions disclosed on page 87 
and 88. 

For Scope 2 emissions, those arising from generated 
electricity usage are reported in two ways. Firstly, Shaftesbury 
Capital calculates the ‘location-based’ emissions which reflect 
emissions according to the energy mix of the National Grid. 
Secondly, Shaftesbury Capital reports ‘market-based’ 
emissions which reflect the energy mix provided by our energy 
suppliers. This helps Shaftesbury Capital to demonstrate the 
reduction in emissions as a result of purchasing energy from 
suppliers who generate renewable energy. 

In addition, we report Scope 3 emissions comprising other 
indirect emissions from sources not owned or controlled by 
Shaftesbury Capital, including customer and supply chain 
emissions. This includes emissions relating to tenant 
consumption in our properties where the leasing arrangements 
put responsibility for energy operation and direct payment for 
supply on the tenants.  

Where material (more than £250,000) refurbishments take 
place, electricity used in refurbishment projects is included as 
Scope 3, as this is part of the carbon cost of project delivery. 
The energy consumption at refurbishment projects below 
these criteria is captured within Scope 2 emissions as 
explained above.  

Shaftesbury Capital has engaged Carbon Footprint Limited to 
provide independent verification of the 2022 Greenhouse Gas 
emissions assertion, in accordance with the industry 
recognised standard ISO 14064-3. 

The energy and carbon statements disclosed in this report, on 
pages 87 and 88, have been calculated in accordance with the 
following standards:  

–  WRI/WBCSD (World Business Council for Sustainable 

Development) (2004). Greenhouse Gas Protocol: Corporate 
Accounting and Reporting Standard – Revised Edition;  
–  WRI/WBCSD (2015). Greenhouse Gas Protocol: Scope 2 

Guidance for market-based reporting; and  

–  Department for Environment, Food & Rural Affairs 
(“DEFRA”) and Department for Business, Energy & 
Industrial Strategy (2019): Environmental reporting 
guidelines: Including Streamlined Energy and Carbon 
Reporting requirements’.  

We have applied the appropriate greenhouse gas conversion 
factors from UK Department for Energy Security and Net Zero 
Greenhouse gas reporting: conversion factors (June) 2023.  

We have used accurate consumption data for reporting of the 
majority of Scope 1 and Scope 2 emissions. Where there have 
been data gaps, we have used reasonable estimations such as 
pro-rata extrapolation to ensure complete coverage for the 
reporting year. 

For Scope 3 occupier emissions we have used various 
methods, including meter reads, proptech feeds and letters of 
authority from occupiers for approximately 35 percent of the 
downstream leased assets and applied industry benchmarks 
for the remaining 65 per cent.  

For Scope 3 embodied carbon, we use accurate embodied 
carbon data for all projects which are sufficiently material  
to warrant detailed whole life carbon assessments and 
monitoring. This covers c.43 per cent of our spend in 2023  
and 18 per cent of our embodied carbon. For smaller projects, 
not yet covered by whole life carbon assessments, we use 
DEFRA conversion factors which covers 57 per cent of our 
spend and 82 per cent of our embodied carbon. We are 
committed to reducing the proportion of spend required  
to use benchmarks over time. 

Shareholder information 

Electronic communication 
As part of our commitment to sustainability Shaftesbury 
Capital has adopted electronic communications. This means 
that shareholders will receive documents from the Company 
electronically unless they elect to receive hard copies. 

All of Shaftesbury Capital’s annual results and interim  
results will be published on the Company’s website 
www.shaftesburycapital.com. If you are a shareholder  
who receives hard copies of documents and you wish to  
elect to receive electronic communications, please contact  
the appropriate Registrar. 

Shareholders may revoke an election to receive electronic 
communications at any time. 

Registrars 
All enquiries concerning shares or shareholdings, including 
notification of change of address, queries regarding loss of a 
share certificate and dividend payments should be addressed to: 

For shareholders registered in the UK: 
Link Group, Central Square, 29 Wellington Street, Leeds,  
LS1 4DL 

Telephone: 0371 664 0300 

Calls are charged at the standard geographic rate and will 
vary by provider. Calls outside the United Kingdom will be 
charged at the applicable international rate. Lines are open 
between 09.00 – 17.30, Monday to Friday excluding public 
holidays in England and Wales. 

Email: shareholderenquiries@linkgroup.co.uk  
Website: www.linkgroup.eu 

For shareholders registered in South Africa: 
Computershare Investor Services Proprietary Limited, 
Rosebank Towers, 1st Floor, 15 Biermann Avenue, Rosebank,  
2196, South Africa 

Postal address: Private Bag X9000, Saxonwold, 2132,  
South Africa  

Telephone: +27 (0) 11 370 5000 or 086 1100 933 (lines are 
open 8.00 –16.30 Monday to Friday) 

Email: web.queries@computershare.co.za  
Website: www.computershare.com  

Web-based enquiry service for shareholders  
Shareholders registered in the UK can register at 
www.signalshares.com to access a range of online  
services including:  

–  Updating your address details or registering a mandate to 
have your dividends paid directly to your bank account 

–  Online proxy voting 
–  Electing to receive shareholder communications 

electronically 

–  Viewing your holding balance, indicative share price  

and valuation 

–  Viewing transactions on your holding including any 

dividend payments you have received  

–  Accessing a wide range of shareholder information, 

including downloadable forms 

To register to use this service, you will need your investor 
code (“IVC”), which can be found on your share certificate(s).  

Share price information 
The latest information on the Shaftesbury Capital PLC share 
price is available on the Company’s website 
www.shaftesburycapital.com. 

The shares are traded on the LSE with LSE code SHC, SEDOL 
B62G9D3, ISIN GB00B62G9D36. The shares are traded on the 
JSE under the abbreviated name SHBCAP and JSE code SHC. 

Share dealing services 
Many banks, building societies and investment managers offer 
share dealing services. Additionally, UK shareholders may trade 
their shares using the online and telephone dealing service that 
Link Group provide. To use this service, shareholders should 
contact Link: info@linksharedeal.com or telephone 0371 664 
0445 (calls are charged at the standard geographic rate and  
will vary by provider; calls outside the UK are charged at the 
applicable international rate. Lines are open 8.00 – 16.30 
Monday to Friday, excluding public holidays in England and 
Wales). Alternatively, you can log on to www.linksharedeal.com. 
This service is only available to private individuals resident in 
the UK, the EEA, Channel Islands and the Isle of Man who hold 
shares in a company for which Link Group provides share 
registration services, or a nominee programme administered  
by Link Market Services Trustees Limited. 

ShareGift 
ShareGift is a charity share donation scheme for shareholders 
who may wish to dispose of a small quantity of shares where 
the market value makes it uneconomical to sell on a 
commission basis. Further information can be found on its 
website www.sharegift.org, by telephoning 020 7930 3737 or 
by emailing help@sharegift.org. 

Strate Charity Shares (SCS) 
SCS is an independent non-profit and registered charity share 
donation scheme for shareholders who may wish to dispose of 
small holdings of shares that are too costly to sell via a stock 
broker on a commission basis. Further information can be 
found at www.strate.co.za, by emailing 
charityshares@computershare.co.za or by calling 0800 202 
363 or +27 (0) 11 870 8207 if you are phoning from outside 
South Africa. 

Investment scams 
Shareholders are advised to be wary of any unsolicited calls, 
mail or emails that offer free advice, the opportunity to buy 
shares at a discount or to provide free company or research 
reports. Such approaches are often investment scams. 
Information on how to protect yourself from investment  
scams can be found at www.fca.org.uk/scams or by calling  
the FCA’s consumer helpline on 0800 111 6768. 

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This Report includes statements that are forward-looking in nature. Forward-looking statements involve known and unknown risks, 
uncertainties and other factors which may cause the actual results, performance or achievements of Shaftesbury Capital PLC to  
be materially different from any future results, performance or achievements expressed or implied by such forward-looking 
statements. Any information contained in this Report on the price at which shares or other securities in Shaftesbury Capital PLC 
have been bought or sold in the past, or on the yield on such shares or other securities, should not be relied upon as a guide to 
future performance. 

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Shaftesbury Capital PLC

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